export const dummyData = {
    gangguan: {
        daftar: {
            dialihkanKePoskoLain: [
                {
                    "no_laporan": "G1423012400040",
                    "pembuat_laporan": "CC.14.ALFIAN",
                    "waktu_lapor": "01/02/2023 13:53:36",
                    "waktu_dialihkan": "24/01/2023 02:20:22",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 181701,
                    "nama_posko_lama": "POSKO ULP SIAK SRI INDRAPURA",
                    "id_posko_baru": 181801,
                    "nama_posko_baru": "POSKO ULP PANGKALAN KERINCI",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HABIB",
                    "alamat_pelapor": "JL PEMBANGUNAN RT 5 RW 2 DESA RAWANG TAUH KEC LUBUK DALAM KAB SIAK ",
                    "no_telp_pelapor": "081365027399",
                    "keterangan_pelapor": "GANGGUAN BERULANG : G1423012400025, BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400580",
                    "pembuat_laporan": "CC.12.TONI",
                    "waktu_lapor": "01/02/2023 13:53:36",
                    "waktu_dialihkan": "24/01/2023 17:30:32",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 181101,
                    "nama_posko_lama": "POSKO ULP PEKANBARU KOTA TIMUR",
                    "id_posko_baru": 181101,
                    "nama_posko_baru": "POSKO ULP PEKANBARU KOTA TIMUR",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DAUT",
                    "alamat_pelapor": "JL RAWAMANGUN SIMPANG ANGGREK RT01 RW8 KEL TANGERANG LUBUAY KEC BUKIT RAYA KOTA PEKANBARU RIAU ACUAN DEKAT KOLAM PANCING RIKI ",
                    "no_telp_pelapor": "085278178766",
                    "keterangan_pelapor": "TRAFO MELEDAK, BANYAK RUMAH VOLTAGE TIDAK STABIL, TEGANGAN 120 V ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400580",
                    "pembuat_laporan": "CC.12.TONI",
                    "waktu_lapor": "01/02/2023 13:53:36",
                    "waktu_dialihkan": "24/01/2023 17:30:29",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 181111,
                    "nama_posko_lama": "POSKO ULP PEKANBARU KOTA BARAT",
                    "id_posko_baru": 181101,
                    "nama_posko_baru": "POSKO ULP PEKANBARU KOTA TIMUR",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DAUT",
                    "alamat_pelapor": "JL RAWAMANGUN SIMPANG ANGGREK RT01 RW8 KEL TANGERANG LUBUAY KEC BUKIT RAYA KOTA PEKANBARU RIAU ACUAN DEKAT KOLAM PANCING RIKI ",
                    "no_telp_pelapor": "085278178766",
                    "keterangan_pelapor": "TRAFO MELEDAK, BANYAK RUMAH VOLTAGE TIDAK STABIL, TEGANGAN 120 V ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400611",
                    "pembuat_laporan": "cc.14.OKTA",
                    "waktu_lapor": "01/02/2023 13:53:36",
                    "waktu_dialihkan": "24/01/2023 15:39:23",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 181201,
                    "nama_posko_lama": "POSKO ULP SIMPANG TIGA",
                    "id_posko_baru": 181131,
                    "nama_posko_baru": "",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SURYANTI",
                    "alamat_pelapor": "JLN. KEPAU JAYA RT 01 RW 03 DESA KEPAU  KEC. SIAK HULU KAB. KAMPAR PROV. RIAU. DIDEKAT SIMPANG PT. BENI",
                    "no_telp_pelapor": "082246836428",
                    "keterangan_pelapor": "SR PUTUS (PTL PADAM) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012400639",
                    "pembuat_laporan": "CC.52.HARYO.SM",
                    "waktu_lapor": "01/02/2023 13:53:36",
                    "waktu_dialihkan": "24/01/2023 11:02:02",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 182601,
                    "nama_posko_lama": "POSKO ULP BAGAN BATU",
                    "id_posko_baru": 181801,
                    "nama_posko_baru": "POSKO ULP PANGKALAN KERINCI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK SAOR MARUDUT",
                    "alamat_pelapor": "DESA BANJAR PANJANG KECAMATAN KERUMUTAN KABUPATEN PELALAWAN PROVINSI RIAU ",
                    "no_telp_pelapor": "085278020428",
                    "keterangan_pelapor": "TERKAIT NO LAPOR G5423012405161 STATUS DIBATALKAN. BANYAK RUMAH PADAM",
                    "media": "Live Chat PLN Mobile"
                },
                {
                    "no_laporan": "G5423012413944",
                    "pembuat_laporan": "CC.54.ADAM_BUKHORI",
                    "waktu_lapor": "24/01/2023 23:45:09",
                    "waktu_dialihkan": "24/01/2023 23:46:33",
                    "waktu_response": "25/01/2023 00:30:29",
                    "waktu_recovery": "25/01/2023 00:50:59",
                    "durasi_response_time": 2720,
                    "durasi_recovery_time": 3950,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TIAS",
                    "alamat_pelapor": "JL PR JAPOS BLOK DIV-NO 1 KEL JULANG MANGU BRT KEC PD AREN KOTA TGR (DEKAT INDOMART JAPOS)",
                    "no_telp_pelapor": "08978648656",
                    "keterangan_pelapor": "1 RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012413938",
                    "pembuat_laporan": "CC.54.AFANDY.LC",
                    "waktu_lapor": "24/01/2023 23:44:33",
                    "waktu_dialihkan": "24/01/2023 23:53:36",
                    "waktu_response": "25/01/2023 00:34:32",
                    "waktu_recovery": "25/01/2023 00:44:28",
                    "durasi_response_time": 2999,
                    "durasi_recovery_time": 3595,
                    "id_posko_lama": 538611,
                    "nama_posko_lama": "POSKO ULP CITEUREUP",
                    "id_posko_baru": 538651,
                    "nama_posko_baru": "POSKO ULP CILEUNGSI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NINIS",
                    "alamat_pelapor": "JALAN TRANSYOGI JL. ALTERNATIF CIBUBUR NO.KM.6, CIBUBUR, KEC. GN. PUTRI, KABUPATEN BOGOR, JAWA BARAT 16961",
                    "no_telp_pelapor": "08116142275",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Live Chat Website"
                },
                {
                    "no_laporan": "G5423012413835",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 23:36:24",
                    "waktu_dialihkan": "24/01/2023 23:59:28",
                    "waktu_response": "25/01/2023 00:29:29",
                    "waktu_recovery": "25/01/2023 00:55:16",
                    "durasi_response_time": 3185,
                    "durasi_recovery_time": 4732,
                    "id_posko_lama": 526511,
                    "nama_posko_lama": "POSKO ULP SUKOHARDJO",
                    "id_posko_baru": 526521,
                    "nama_posko_baru": "POSKO ULP GROGOL ( DISJATENG )",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung hantoro",
                    "alamat_pelapor": "perum. sanggrahan permai, rt. 01, rw. 21",
                    "no_telp_pelapor": "628121528784",
                    "keterangan_pelapor": "listrik padam lagi",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012413835",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 23:36:24",
                    "waktu_dialihkan": "24/01/2023 23:46:30",
                    "waktu_response": "25/01/2023 00:29:29",
                    "waktu_recovery": "25/01/2023 00:55:16",
                    "durasi_response_time": 3185,
                    "durasi_recovery_time": 4732,
                    "id_posko_lama": 520511,
                    "nama_posko_lama": "POSKO ULP SURAKARTA KOTA",
                    "id_posko_baru": 526511,
                    "nama_posko_baru": "POSKO ULP SUKOHARDJO",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung hantoro",
                    "alamat_pelapor": "perum. sanggrahan permai, rt. 01, rw. 21",
                    "no_telp_pelapor": "628121528784",
                    "keterangan_pelapor": "listrik padam lagi",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G3223012401521",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "24/01/2023 23:06:00",
                    "waktu_dialihkan": "24/01/2023 23:30:43",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 323701,
                    "nama_posko_lama": "POSKO ULP KONAWE SELATAN",
                    "id_posko_baru": 323201,
                    "nama_posko_baru": "POSKO ULP WUA WUA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSUF  ",
                    "alamat_pelapor": "DS LAPUKO KEC MORAMO   KAB KONSEL  ",
                    "no_telp_pelapor": "85399233345",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012413576",
                    "pembuat_laporan": "CC.54.FIKO",
                    "waktu_lapor": "24/01/2023 23:05:19",
                    "waktu_dialihkan": "24/01/2023 23:09:28",
                    "waktu_response": "24/01/2023 23:31:41",
                    "waktu_recovery": "24/01/2023 23:43:02",
                    "durasi_response_time": 1582,
                    "durasi_recovery_time": 2263,
                    "id_posko_lama": 426201,
                    "nama_posko_lama": "POSKO ULP TIMIKA JAYA",
                    "id_posko_baru": 426101,
                    "nama_posko_baru": "POSKO ULP TIMIKA KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JO ",
                    "alamat_pelapor": "JL ESELON 2 NO 4 DS DEKAI KEC DEKAI KAB YAHOKIMO, PAPUA ACUAN DEKAT KANTOR DINAS PENGENDALIAN PENDUDUKAN ",
                    "no_telp_pelapor": "081247829595",
                    "keterangan_pelapor": "1 RUMAH PADAM (SEBELUMNYA VOLTASE DROP)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012402230",
                    "pembuat_laporan": "CC.53.IBNU",
                    "waktu_lapor": "24/01/2023 22:47:44",
                    "waktu_dialihkan": "24/01/2023 22:55:50",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 181141,
                    "nama_posko_lama": "",
                    "id_posko_baru": 181601,
                    "nama_posko_baru": "",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AKIN",
                    "alamat_pelapor": "JL.PASAR NO 0 RT 1/RW  2 KEL PASIR TENGANRAYAN  KEC RAMBAH KAB ROKAN HULU \\nLOKASI SERASI ELETRINIK TEMPAT SERVICE / ACUAN DEPAN BANK BRK SARIAH",
                    "no_telp_pelapor": "082385859685",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT NO TOKEN DAN KONDISI BANGUNAN MASIH MENYALA.\\nNO METER : 32124292874,\\nSISA KWH : 0.05\\nKET : VKRN 43",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401501",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "24/01/2023 22:43:17",
                    "waktu_dialihkan": "24/01/2023 22:59:36",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 544101,
                    "nama_posko_lama": "POSKO KAMPUNG MELAYU",
                    "id_posko_baru": 547101,
                    "nama_posko_baru": "POSKO CONDET",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHADAFI  ",
                    "alamat_pelapor": "JL  KERJA BAKTI RT 1 RW 4   KEL  KRAMAT JATI  KOTA JAKARTA TIMUR    DEKAT PASAR EMRIO KP MAKASSAR  ",
                    "no_telp_pelapor": "085959102002",
                    "keterangan_pelapor": "APP MELEDAK   ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401501",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "24/01/2023 22:43:17",
                    "waktu_dialihkan": "24/01/2023 22:53:33",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 541201,
                    "nama_posko_lama": "POSKO GROGOL ( DISJAYA )",
                    "id_posko_baru": 544101,
                    "nama_posko_baru": "POSKO KAMPUNG MELAYU",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHADAFI  ",
                    "alamat_pelapor": "JL  KERJA BAKTI RT 1 RW 4   KEL  KRAMAT JATI  KOTA JAKARTA TIMUR    DEKAT PASAR EMRIO KP MAKASSAR  ",
                    "no_telp_pelapor": "085959102002",
                    "keterangan_pelapor": "APP MELEDAK   ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012413198",
                    "pembuat_laporan": "CC.54.FEBRI",
                    "waktu_lapor": "24/01/2023 22:42:29",
                    "waktu_dialihkan": "24/01/2023 22:43:08",
                    "waktu_response": "24/01/2023 23:22:14",
                    "waktu_recovery": "24/01/2023 23:35:03",
                    "durasi_response_time": 2385,
                    "durasi_recovery_time": 3154,
                    "id_posko_lama": 546301,
                    "nama_posko_lama": "POSKO CENGKARENG ( POSKO STT )",
                    "id_posko_baru": 546801,
                    "nama_posko_baru": "POSKO KALIDERES",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BILLY ISMANTO",
                    "alamat_pelapor": "PR DAAN MOGOT BARU JL BUBUT RAYA BLOK JA NO 17  RT 6 RW 17 KEL KALIDERES KEC KALIDERES JAKBAR ",
                    "no_telp_pelapor": "081295907585",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012413197",
                    "pembuat_laporan": "CC.54.RIFERDY",
                    "waktu_lapor": "24/01/2023 22:42:19",
                    "waktu_dialihkan": "24/01/2023 22:47:03",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 514011,
                    "nama_posko_lama": "POSKO ULP KEDIRI KOTA",
                    "id_posko_baru": 514066,
                    "nama_posko_baru": "POSKO ULP PARE",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAGUS ",
                    "alamat_pelapor": "DS GAYAM KEC GURAH KAB KEDIRI ",
                    "no_telp_pelapor": "081934994614",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM SEJAK 2 MENIT LALU ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012413121",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 22:34:55",
                    "waktu_dialihkan": "24/01/2023 22:43:27",
                    "waktu_response": "24/01/2023 22:58:27",
                    "waktu_recovery": "24/01/2023 23:08:16",
                    "durasi_response_time": 1412,
                    "durasi_recovery_time": 2001,
                    "id_posko_lama": 537031,
                    "nama_posko_lama": "POSKO ULP CIKARANG KOTA",
                    "id_posko_baru": 537041,
                    "nama_posko_baru": "POSKO ULP LEMAHABANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "masroni sh",
                    "alamat_pelapor": "Jl. Teratai, Kp Tegal Danas Inpres RT/RW 001/013,( lapangan bulu tangkis tegal danas inpres)",
                    "no_telp_pelapor": "6289639280729",
                    "keterangan_pelapor": "Lampu Mati separo, tetangga lampunya ada yg mati dan menyala ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012413106",
                    "pembuat_laporan": "CC.54.CLAUDIO",
                    "waktu_lapor": "24/01/2023 22:34:03",
                    "waktu_dialihkan": "24/01/2023 22:34:39",
                    "waktu_response": "24/01/2023 23:11:13",
                    "waktu_recovery": "24/01/2023 23:21:53",
                    "durasi_response_time": 2230,
                    "durasi_recovery_time": 2870,
                    "id_posko_lama": 546301,
                    "nama_posko_lama": "POSKO CENGKARENG ( POSKO STT )",
                    "id_posko_baru": 546801,
                    "nama_posko_baru": "POSKO KALIDERES",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ROMA ",
                    "alamat_pelapor": "KP JURUMUDI BARU     RT-4 / RW-1 NO. 0 KEL JURI MUDI KEC. BENDA KOTA, TANGERANG ",
                    "no_telp_pelapor": "081314263512",
                    "keterangan_pelapor": "APP PRABAYAR TERTERA PERIKSA ( PTL PADAM ) \\n ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012402227",
                    "pembuat_laporan": "CC.52.ARIQ",
                    "waktu_lapor": "24/01/2023 22:33:00",
                    "waktu_dialihkan": "24/01/2023 22:55:35",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 546301,
                    "nama_posko_lama": "POSKO CENGKARENG ( POSKO STT )",
                    "id_posko_baru": 566101,
                    "nama_posko_baru": "POSKO CIKOKOL",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WITA ",
                    "alamat_pelapor": "JL KH MAULANA HASANUDIN GG SWADAYA KEL PORIS GAGA KEC BATUCEPER KOTA TANGERANG ",
                    "no_telp_pelapor": "083181596128",
                    "keterangan_pelapor": "1 WILAYAH PADAM. SEJAK PK 22.30",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012402239",
                    "pembuat_laporan": "CC.53.SATRIO",
                    "waktu_lapor": "24/01/2023 22:33:00",
                    "waktu_dialihkan": "24/01/2023 22:55:21",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 546301,
                    "nama_posko_lama": "POSKO CENGKARENG ( POSKO STT )",
                    "id_posko_baru": 566101,
                    "nama_posko_baru": "POSKO CIKOKOL",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDIONO",
                    "alamat_pelapor": "KK. TAMAN PORIS GAGA KEL. PORIS GAGA KEC. BATUCEPER KOTA TANGERANG",
                    "no_telp_pelapor": "6287885554222",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012413358",
                    "pembuat_laporan": "CC.54.ALDY_S",
                    "waktu_lapor": "24/01/2023 22:33:00",
                    "waktu_dialihkan": "24/01/2023 22:53:00",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 546301,
                    "nama_posko_lama": "POSKO CENGKARENG ( POSKO STT )",
                    "id_posko_baru": 566101,
                    "nama_posko_baru": "POSKO CIKOKOL",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "PR TAMAN PORIS GAGA JL BOUNGENLIN BLOK A6 NO 23 KEL PORISGAGA KEC BATUCEPER KOTA TANGERANG BANTEN ",
                    "no_telp_pelapor": "08111561182",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012413356",
                    "pembuat_laporan": "CC.54.LUCKY_RC",
                    "waktu_lapor": "24/01/2023 22:33:00",
                    "waktu_dialihkan": "24/01/2023 22:52:52",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 546301,
                    "nama_posko_lama": "POSKO CENGKARENG ( POSKO STT )",
                    "id_posko_baru": 566101,
                    "nama_posko_baru": "POSKO CIKOKOL",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DERMAWAN ",
                    "alamat_pelapor": "JL TAMAN PORIS GAGA KEC BATU CEPER KEL PORIS GAGA KOTA TANGERANG",
                    "no_telp_pelapor": "082114399113",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012403472",
                    "pembuat_laporan": "CC.51.GALIH",
                    "waktu_lapor": "24/01/2023 22:33:00",
                    "waktu_dialihkan": "24/01/2023 22:49:39",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 546301,
                    "nama_posko_lama": "POSKO CENGKARENG ( POSKO STT )",
                    "id_posko_baru": 566101,
                    "nama_posko_baru": "POSKO CIKOKOL",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANGEL ",
                    "alamat_pelapor": "JL FLAMBOYAN 6 TAMAN PORIS GAGA BLOK F3 NO 08 KEL PORIS GAGA KEC BATU CEPER KOTA TANGERANG ",
                    "no_telp_pelapor": "082213676768",
                    "keterangan_pelapor": "PADAM BANYAK RUMAH ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012401084",
                    "pembuat_laporan": "CC.12.FAHRI",
                    "waktu_lapor": "24/01/2023 22:33:00",
                    "waktu_dialihkan": "24/01/2023 22:49:30",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 546301,
                    "nama_posko_lama": "POSKO CENGKARENG ( POSKO STT )",
                    "id_posko_baru": 566101,
                    "nama_posko_baru": "POSKO CIKOKOL",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIAH",
                    "alamat_pelapor": "PERUMAHAN TAMAN PORIS GAGAK. BLOKC2 NO. 9 KEL. PORIS GAGA KEC. BATU CEPER KOTA TANGERANG PROVINSI BANTEN ",
                    "no_telp_pelapor": "6285692614848",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012413168",
                    "pembuat_laporan": "CC.54.ADAM_BUKHORI",
                    "waktu_lapor": "24/01/2023 22:33:00",
                    "waktu_dialihkan": "24/01/2023 22:44:30",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 546301,
                    "nama_posko_lama": "POSKO CENGKARENG ( POSKO STT )",
                    "id_posko_baru": 566101,
                    "nama_posko_baru": "POSKO CIKOKOL",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "JL MAULANA HASANUDIN KK TMN PORIS GAGA BLOK G1 NO 1 KEL CIPONDOH KEC BATUCEPER KOTA TGR",
                    "no_telp_pelapor": "085210763200",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012402215",
                    "pembuat_laporan": "CC.53.KADIKA",
                    "waktu_lapor": "24/01/2023 22:24:29",
                    "waktu_dialihkan": "24/01/2023 23:01:31",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 544101,
                    "nama_posko_lama": "POSKO KAMPUNG MELAYU",
                    "id_posko_baru": 541101,
                    "nama_posko_baru": "POSKO MENTENG",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JINI",
                    "alamat_pelapor": "JL DR SARJO SWADAYA 1 NO 17 KEL MANGGARAI KEC TEBET KOTA JAKARTA SELATAN  ",
                    "no_telp_pelapor": "628161623005",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012403455",
                    "pembuat_laporan": "CC.51.SYAHRIR",
                    "waktu_lapor": "24/01/2023 22:24:29",
                    "waktu_dialihkan": "24/01/2023 22:58:46",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 544101,
                    "nama_posko_lama": "POSKO KAMPUNG MELAYU",
                    "id_posko_baru": 541101,
                    "nama_posko_baru": "POSKO MENTENG",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL SWADAYA 2 KEL. MANGGARAI KEC. TEBET KOTA JAKARTA SELATAN ",
                    "no_telp_pelapor": "081284859085",
                    "keterangan_pelapor": "PADAM BANYAK RUMAH",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012402192",
                    "pembuat_laporan": "CC.53.EKO",
                    "waktu_lapor": "24/01/2023 22:23:42",
                    "waktu_dialihkan": "24/01/2023 22:27:21",
                    "waktu_response": "24/01/2023 22:59:04",
                    "waktu_recovery": "24/01/2023 23:26:24",
                    "durasi_response_time": 2122,
                    "durasi_recovery_time": 3762,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JURI ",
                    "alamat_pelapor": "KK PURI 11 JL BULEVARD RESIDENT VILL PENTHOUSE RESIDENT  BLOK K NO 20 KEL PONDOK PUCUNG  KEC KARANG TENGAH KOTA TANGERANG ACUAN LOAKSI DKT RS MANDAYA ",
                    "no_telp_pelapor": "6287882145572",
                    "keterangan_pelapor": "MCB DI METERAN KWH LEMAH, DAYA 13200 VA ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412960",
                    "pembuat_laporan": "CC.54.RIFERDY",
                    "waktu_lapor": "24/01/2023 22:23:41",
                    "waktu_dialihkan": "24/01/2023 22:32:42",
                    "waktu_response": "24/01/2023 23:01:27",
                    "waktu_recovery": "24/01/2023 23:11:15",
                    "durasi_response_time": 2266,
                    "durasi_recovery_time": 2854,
                    "id_posko_lama": 561401,
                    "nama_posko_lama": "POSKO ULP CIKANDE",
                    "id_posko_baru": 562101,
                    "nama_posko_baru": "POSKO ULP RANGKASBITUNG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUMRI",
                    "alamat_pelapor": "JL RAYA KOPO MAJA DS GARUT KEC KOPO KAB SERANG ",
                    "no_telp_pelapor": "081282872896",
                    "keterangan_pelapor": "BANYAK RUMAH VOLTAGE DROP SEJAK 30 MENIT LALU ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412906",
                    "pembuat_laporan": "CC.54.LERMIN_ROY.LC",
                    "waktu_lapor": "24/01/2023 22:19:29",
                    "waktu_dialihkan": "24/01/2023 22:27:14",
                    "waktu_response": "24/01/2023 22:54:29",
                    "waktu_recovery": "24/01/2023 23:27:18",
                    "durasi_response_time": 2100,
                    "durasi_recovery_time": 4069,
                    "id_posko_lama": 521511,
                    "nama_posko_lama": "POSKO ULP MAGELANG KOTA",
                    "id_posko_baru": 521571,
                    "nama_posko_baru": "POSKO ULP TEGALREJO",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WALIDI",
                    "alamat_pelapor": "DUSUN PAJANGAN RT 004/RW002, PIRIKAN, SECANG, KABUPATEN MAGELANG, JAWA TENGAH.",
                    "no_telp_pelapor": "085777723732",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Live Chat Website"
                },
                {
                    "no_laporan": "G5223012402159",
                    "pembuat_laporan": "CC.52.DENY",
                    "waktu_lapor": "24/01/2023 22:16:17",
                    "waktu_dialihkan": "24/01/2023 22:19:26",
                    "waktu_response": "24/01/2023 22:49:42",
                    "waktu_recovery": "24/01/2023 23:58:07",
                    "durasi_response_time": 2005,
                    "durasi_recovery_time": 6110,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVIA ",
                    "alamat_pelapor": "JL RUDAL RAYA BL M 1 NO 15   RT-1 / RW-6 KEL KEMBANGAN KEC JOGLO KOTA JAKARTA BARAT/ DEKAT SEBRANG RUDAL 5",
                    "no_telp_pelapor": "628176670477",
                    "keterangan_pelapor": "APP NORMAL, 1 RUMAH  PADAM, MCB DAN SEKERING ON",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412816",
                    "pembuat_laporan": "CC.54.CLAUDIO",
                    "waktu_lapor": "24/01/2023 22:05:44",
                    "waktu_dialihkan": "24/01/2023 22:16:24",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543601,
                    "nama_posko_lama": "POSKO CIPUTAT",
                    "id_posko_baru": 543801,
                    "nama_posko_baru": "POSKO BINTARO",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ZIZY",
                    "alamat_pelapor": "JL TERKUKU RAYA ATAS    KEL RENGAS  KEC CIPUTAT TIMUR  ",
                    "no_telp_pelapor": "08128088693",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412785",
                    "pembuat_laporan": "CC.54.JOVIECH",
                    "waktu_lapor": "24/01/2023 22:03:12",
                    "waktu_dialihkan": "24/01/2023 22:24:07",
                    "waktu_response": "24/01/2023 23:01:11",
                    "waktu_recovery": "24/01/2023 23:11:07",
                    "durasi_response_time": 3479,
                    "durasi_recovery_time": 4075,
                    "id_posko_lama": 566201,
                    "nama_posko_lama": "POSKO SERPONG",
                    "id_posko_baru": 543701,
                    "nama_posko_baru": "POSKO PAMULANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KP CURUG RT 04/01 NO 28 KEL BABAKAN KEC SETU KOTA TANGGERANG SELATAN BELAKANG PLANET BAN. EMIR KOST",
                    "no_telp_pelapor": "0217890413",
                    "keterangan_pelapor": "3 BANGUNAN PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G2323012400346",
                    "pembuat_laporan": "CC.23.HERI",
                    "waktu_lapor": "24/01/2023 21:56:49",
                    "waktu_dialihkan": "24/01/2023 21:59:32",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 224001,
                    "nama_posko_lama": "POSKO ULP PALANGKARAYA TIMUR",
                    "id_posko_baru": 224101,
                    "nama_posko_baru": "POSKO ULP PALANGKARAYA BARAT",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANA",
                    "alamat_pelapor": "JL BUKIT INDAH 2 NO 9 RT 0 KEL PALANGKA KEC JEKAN RAYA PALANGKARAYA, ACUAN: -",
                    "no_telp_pelapor": "82300008522",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412759",
                    "pembuat_laporan": "CC.54.NANDI",
                    "waktu_lapor": "24/01/2023 21:52:25",
                    "waktu_dialihkan": "24/01/2023 21:54:04",
                    "waktu_response": "24/01/2023 22:46:14",
                    "waktu_recovery": "24/01/2023 22:49:39",
                    "durasi_response_time": 3229,
                    "durasi_recovery_time": 3434,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRA",
                    "alamat_pelapor": "JL INPRES  XVIII NO. 10  RT-2 / RW-8 KEL. LARANGAN SELATAN KEC. LARANGAN KOTA TANGERANG DEPAN MUSHOLLA AL MUKAROMAH ",
                    "no_telp_pelapor": "089601370147",
                    "keterangan_pelapor": "1 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012402120",
                    "pembuat_laporan": "CC.52.JODI",
                    "waktu_lapor": "24/01/2023 21:51:17",
                    "waktu_dialihkan": "24/01/2023 21:53:33",
                    "waktu_response": "24/01/2023 22:16:17",
                    "waktu_recovery": "24/01/2023 22:32:35",
                    "durasi_response_time": 1500,
                    "durasi_recovery_time": 2478,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FADLI",
                    "alamat_pelapor": "JL KP PD BELIMBING  RT-3  / RW-4  NO.6 KEL JURANGMANGU BARAT KEC PONDOK PETUNG KOTA TANGERANG // DEKAT MASJID",
                    "no_telp_pelapor": "082110903321",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN, PTL PADAM.  VKRN 43",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401688",
                    "pembuat_laporan": "CC.55.ARIS",
                    "waktu_lapor": "24/01/2023 21:45:58",
                    "waktu_dialihkan": "24/01/2023 21:48:24",
                    "waktu_response": "24/01/2023 22:02:10",
                    "waktu_recovery": "24/01/2023 22:14:50",
                    "durasi_response_time": 972,
                    "durasi_recovery_time": 1732,
                    "id_posko_lama": 537031,
                    "nama_posko_lama": "POSKO ULP CIKARANG KOTA",
                    "id_posko_baru": 537021,
                    "nama_posko_baru": "POSKO ULP CIBITUNG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDEN",
                    "alamat_pelapor": "JL DERMAKUSUMA 11 RT 7 RW 4 KEL WANGUN HARJA KEC CIKARANG UTARA KAB BEKASI JABAR",
                    "no_telp_pelapor": "087724213206",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM .",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401504",
                    "pembuat_laporan": "CC.32.SYAHRUL",
                    "waktu_lapor": "24/01/2023 21:32:00",
                    "waktu_dialihkan": "24/01/2023 23:09:04",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 173701,
                    "nama_posko_lama": "POSKO ULP BLAMBANGAN UMPU",
                    "id_posko_baru": 147601,
                    "nama_posko_baru": "POSKO ULP MARTAPURA (UIW S2JB)",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROHUL",
                    "alamat_pelapor": "JL MAYJEN RYACUDU RT 1 RW 1 DS WAY TUBA KEC WAY TUBA KAB WAY KANAN PORV LAMPUNG ",
                    "no_telp_pelapor": "082178042510",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM\\nSEJAK \\n30 MENIT YANG LALU",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012401117",
                    "pembuat_laporan": "CC.14.DESTIANSAH",
                    "waktu_lapor": "24/01/2023 21:31:24",
                    "waktu_dialihkan": "24/01/2023 21:42:06",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 171201,
                    "nama_posko_lama": "POSKO GH RAJABASA",
                    "id_posko_baru": 171001,
                    "nama_posko_baru": "POSKO ULP KARANG",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NURSIDI",
                    "alamat_pelapor": "JL CATUR TUNGGAL NO  123 RT 15 RW 1 LK 1 KEL SUMBER REJO SEJAHTERA KEC KEMILING BANDAR LAMPUNG ",
                    "no_telp_pelapor": "08127975000",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401413",
                    "pembuat_laporan": "CC.32.ADJI",
                    "waktu_lapor": "24/01/2023 21:31:23",
                    "waktu_dialihkan": "24/01/2023 21:37:09",
                    "waktu_response": "24/01/2023 22:16:47",
                    "waktu_recovery": "24/01/2023 22:18:43",
                    "durasi_response_time": 2724,
                    "durasi_recovery_time": 2840,
                    "id_posko_lama": 543301,
                    "nama_posko_lama": "POSKO KEBON JERUK",
                    "id_posko_baru": 541201,
                    "nama_posko_baru": "POSKO GROGOL ( DISJAYA )",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROBIN",
                    "alamat_pelapor": "JL RATU TERATAI BLOK G NO 17 KEL KEDOYA UTARA KEC KEBON JERUK KOTA JAKARTA BARAT DKI JAKARTA 11520::-",
                    "no_telp_pelapor": "083148222702",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43, PTL HAMPIR PADAM (8.01 KWH)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401413",
                    "pembuat_laporan": "CC.32.ADJI",
                    "waktu_lapor": "24/01/2023 21:31:23",
                    "waktu_dialihkan": "24/01/2023 21:33:50",
                    "waktu_response": "24/01/2023 22:16:47",
                    "waktu_recovery": "24/01/2023 22:18:43",
                    "durasi_response_time": 2724,
                    "durasi_recovery_time": 2840,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543301,
                    "nama_posko_baru": "POSKO KEBON JERUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROBIN",
                    "alamat_pelapor": "JL RATU TERATAI BLOK G NO 17 KEL KEDOYA UTARA KEC KEBON JERUK KOTA JAKARTA BARAT DKI JAKARTA 11520::-",
                    "no_telp_pelapor": "083148222702",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43, PTL HAMPIR PADAM (8.01 KWH)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012403254",
                    "pembuat_laporan": "CC.51.ABIDIN",
                    "waktu_lapor": "24/01/2023 21:30:36",
                    "waktu_dialihkan": "24/01/2023 21:32:19",
                    "waktu_response": "24/01/2023 22:08:22",
                    "waktu_recovery": "24/01/2023 22:50:41",
                    "durasi_response_time": 2266,
                    "durasi_recovery_time": 4805,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116653823",
                    "nama_pelapor": "BP RIAN ",
                    "alamat_pelapor": "JL PR DUREN VILLAGE BLOK A1 NO 27 KEL SUDIMARA SELATAN KEC CILEDUK KOTA TANGERANG - DEKAT POS SATPAM",
                    "no_telp_pelapor": "081295973393",
                    "keterangan_pelapor": "1 RUMAH VOLTASE TURUN - SETELAH ASHAR ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401671",
                    "pembuat_laporan": "CC.55.APRIANTO",
                    "waktu_lapor": "24/01/2023 21:30:33",
                    "waktu_dialihkan": "24/01/2023 21:32:22",
                    "waktu_response": "24/01/2023 22:22:58",
                    "waktu_recovery": "24/01/2023 22:30:54",
                    "durasi_response_time": 3145,
                    "durasi_recovery_time": 3621,
                    "id_posko_lama": 524511,
                    "nama_posko_lama": "POSKO ULP PEKALONGAN KOTA",
                    "id_posko_baru": 524531,
                    "nama_posko_baru": "POSKO ULP KEDUNGWUNI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DALFIN ",
                    "alamat_pelapor": "JL WISMA PRATAMA ASRI PR BALE AGUNG BLOK A NO 46 DUKUH BUBAK DS KEBUNAGUNG KEC AJEN KAB PEKALONGAN. LOKASI: DEKAT SMK MUHAMMADIYAH ",
                    "no_telp_pelapor": "628156555997",
                    "keterangan_pelapor": "ADA RUMAH KOSONG HAMPIR ROBOH, MOHON PENGAMANAN KABEL SR. PTL PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401668",
                    "pembuat_laporan": "CC.55.MARA",
                    "waktu_lapor": "24/01/2023 21:29:32",
                    "waktu_dialihkan": "24/01/2023 22:16:09",
                    "waktu_response": "24/01/2023 22:37:52",
                    "waktu_recovery": "24/01/2023 22:42:56",
                    "durasi_response_time": 4100,
                    "durasi_recovery_time": 4404,
                    "id_posko_lama": 120011,
                    "nama_posko_lama": "POSKO ULP MEDAN KOTA",
                    "id_posko_baru": 120033,
                    "nama_posko_baru": "POSKO ULP MEDAN SELATAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSDI",
                    "alamat_pelapor": "JL BRIGJEN KATAMSO KM 3 GG SETIA NO 10 LK 19 KEL KAMPUNG BARU KEC MEDAN MAIMUN KOTA MEDAN LOKASI : DEKAT MASJID ABIDIN",
                    "no_telp_pelapor": "087898989573",
                    "keterangan_pelapor": "4 UMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401668",
                    "pembuat_laporan": "CC.55.MARA",
                    "waktu_lapor": "24/01/2023 21:29:32",
                    "waktu_dialihkan": "24/01/2023 22:12:44",
                    "waktu_response": "24/01/2023 22:37:52",
                    "waktu_recovery": "24/01/2023 22:42:56",
                    "durasi_response_time": 4100,
                    "durasi_recovery_time": 4404,
                    "id_posko_lama": 520021,
                    "nama_posko_lama": "POSKO ULP JEPARA",
                    "id_posko_baru": 120011,
                    "nama_posko_baru": "POSKO ULP MEDAN KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSDI",
                    "alamat_pelapor": "JL BRIGJEN KATAMSO KM 3 GG SETIA NO 10 LK 19 KEL KAMPUNG BARU KEC MEDAN MAIMUN KOTA MEDAN LOKASI : DEKAT MASJID ABIDIN",
                    "no_telp_pelapor": "087898989573",
                    "keterangan_pelapor": "4 UMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012401107",
                    "pembuat_laporan": "CC.14.DESTIANSAH",
                    "waktu_lapor": "24/01/2023 21:27:52",
                    "waktu_dialihkan": "24/01/2023 21:30:34",
                    "waktu_response": "24/01/2023 22:18:46",
                    "waktu_recovery": "24/01/2023 22:26:15",
                    "durasi_response_time": 3054,
                    "durasi_recovery_time": 3503,
                    "id_posko_lama": 171301,
                    "nama_posko_lama": "POSKO ULP KALIANDA",
                    "id_posko_baru": 171311,
                    "nama_posko_baru": "POSKO ULP SIDOMULYO",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LUSI  ",
                    "alamat_pelapor": "JL RAYA BAKAHUNI DESA RANGGAI TRI TUNGGAL KEC KATIBUNG KAB LAMPUNG SELATAN ",
                    "no_telp_pelapor": "082183543804",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM /INFO PELANGGAN PTL TELAH MENYALA (CC.14.DESTIANSAH)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012403229",
                    "pembuat_laporan": "CC.51.ADISTIO",
                    "waktu_lapor": "24/01/2023 21:24:24",
                    "waktu_dialihkan": "24/01/2023 21:37:42",
                    "waktu_response": "24/01/2023 21:53:23",
                    "waktu_recovery": "25/01/2023 00:28:35",
                    "durasi_response_time": 1739,
                    "durasi_recovery_time": 11051,
                    "id_posko_lama": 514066,
                    "nama_posko_lama": "POSKO ULP PARE",
                    "id_posko_baru": 514109,
                    "nama_posko_baru": "POSKO ULP NGADILUWIH",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KOSI",
                    "alamat_pelapor": "JL -NO.0 DS KARANG ANYAR RT 04 RW 1 KEC WATES KAB KEDIRI :: DEKAT PEREMPATAN KEKIRI ",
                    "no_telp_pelapor": "082245509925",
                    "keterangan_pelapor": "MCB APP TERBAKAR PTL PADAM  ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401653",
                    "pembuat_laporan": "CC.55.WIBAWA",
                    "waktu_lapor": "24/01/2023 21:20:58",
                    "waktu_dialihkan": "24/01/2023 21:22:32",
                    "waktu_response": "24/01/2023 21:40:44",
                    "waktu_recovery": "24/01/2023 21:53:38",
                    "durasi_response_time": 1186,
                    "durasi_recovery_time": 1960,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ARI / BP JEFRI ",
                    "alamat_pelapor": "JL SEKTOR 7   RT-3 / RW-9 NO 26 KEL / DS SUDIMARA JAYA KEC CILEDUG TANGERANG DARI SAMPING POLSEK CILEDUG ",
                    "no_telp_pelapor": "087842066618",
                    "keterangan_pelapor": "1 APP PRABAYAR TERTERA GAGAL . TIDAK BISA MEMASUKKAN PULSA. ( PTL TIDAK PADAM ) JUMLAH PULSA : 1.28 KWH SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412597",
                    "pembuat_laporan": "CC.54.FIKO",
                    "waktu_lapor": "24/01/2023 21:08:57",
                    "waktu_dialihkan": "24/01/2023 21:11:12",
                    "waktu_response": "24/01/2023 21:53:45",
                    "waktu_recovery": "24/01/2023 22:31:21",
                    "durasi_response_time": 2688,
                    "durasi_recovery_time": 4944,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI/ BP SARNO ",
                    "alamat_pelapor": "METRO PERMATA I BLOK J5 NO.16 RT8/11 KEL.KARANG MULYA KEC.KARANG TENGAH TANGERANG (ACUAN :PERUMHAN METRO TANGERANG)",
                    "no_telp_pelapor": "085225686161",
                    "keterangan_pelapor": "1 RUMAH PADAM MENYALA // LAPOR ULANG CC.54.DANDY// LU CC.54.ADI_R 21:51|| CC.54.AGUSTINUS ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012413581",
                    "pembuat_laporan": "CC.54.BASITH_N",
                    "waktu_lapor": "24/01/2023 21:06:00",
                    "waktu_dialihkan": "24/01/2023 23:07:02",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511611,
                    "nama_posko_lama": "POSKO ULP TAMAN",
                    "id_posko_baru": 511465,
                    "nama_posko_baru": "POSKO ULP GEDANGAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOGI",
                    "alamat_pelapor": "JL RAYA BOHAR KEL TAMAN KEC TAMAN KAB SIDOARJO",
                    "no_telp_pelapor": "081918181620",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012401100",
                    "pembuat_laporan": "cc.12.hambali",
                    "waktu_lapor": "24/01/2023 21:06:00",
                    "waktu_dialihkan": "24/01/2023 23:03:27",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511611,
                    "nama_posko_lama": "POSKO ULP TAMAN",
                    "id_posko_baru": 511465,
                    "nama_posko_baru": "POSKO ULP GEDANGAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RERE ",
                    "alamat_pelapor": "JL UHAR BALUN GG CENDANA  KEC TAMAN KEL TAMAN KAB SIDOARJO",
                    "no_telp_pelapor": "08115411354",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401364",
                    "pembuat_laporan": "32330.CMD.SUGIANTO",
                    "waktu_lapor": "24/01/2023 21:02:43",
                    "waktu_dialihkan": "24/01/2023 21:03:54",
                    "waktu_response": "24/01/2023 22:01:44",
                    "waktu_recovery": "24/01/2023 22:21:40",
                    "durasi_response_time": 3541,
                    "durasi_recovery_time": 4737,
                    "id_posko_lama": 323301,
                    "nama_posko_lama": "POSKO ULP BENU BENUA",
                    "id_posko_baru": 323801,
                    "nama_posko_baru": "POSKO ULP KOLAKA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LAODE LIKE",
                    "alamat_pelapor": "LR SMK N 1 WUNDULAKO",
                    "no_telp_pelapor": "081354637009",
                    "keterangan_pelapor": "TEGANGAN DROP",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G5123012403129",
                    "pembuat_laporan": "CC.51.IFNU",
                    "waktu_lapor": "24/01/2023 20:56:32",
                    "waktu_dialihkan": "24/01/2023 20:59:06",
                    "waktu_response": "24/01/2023 21:18:52",
                    "waktu_recovery": "24/01/2023 21:21:17",
                    "durasi_response_time": 1340,
                    "durasi_recovery_time": 1485,
                    "id_posko_lama": 533111,
                    "nama_posko_lama": "POSKO ULP CIREBON KOTA",
                    "id_posko_baru": 533211,
                    "nama_posko_baru": "POSKO ULP KUNINGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "JL RY CIAWI CILEDUK NO RT 1 RW 2 KEL KADURAMA KEC CIAWI GEBANG KAB CIREBON\\n(PINGGIR JALAN)",
                    "no_telp_pelapor": "02122099819",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412551",
                    "pembuat_laporan": "CC.54.NUSA",
                    "waktu_lapor": "24/01/2023 20:56:30",
                    "waktu_dialihkan": "24/01/2023 21:06:46",
                    "waktu_response": "24/01/2023 21:29:19",
                    "waktu_recovery": "24/01/2023 21:48:47",
                    "durasi_response_time": 1969,
                    "durasi_recovery_time": 3137,
                    "id_posko_lama": 534441,
                    "nama_posko_lama": "POSKO ULP PURWAKARTA KOTA",
                    "id_posko_baru": 534611,
                    "nama_posko_baru": "POSKO ULP CIKAMPEK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUR KHOLIS",
                    "alamat_pelapor": "JL CINTA KARYA RT 12 RW 5 DS CIKOPO KEC BUNGURSARI KAB PURWAKARTA - JAWA BARAT. SETEMPAT PT GLOBAL PALEM",
                    "no_telp_pelapor": "087736081085",
                    "keterangan_pelapor": "1 BANGUNAN 1 PHASA PADAM (16500 VA)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401350",
                    "pembuat_laporan": "32030.ANSAR",
                    "waktu_lapor": "24/01/2023 20:55:47",
                    "waktu_dialihkan": "24/01/2023 20:57:43",
                    "waktu_response": "24/01/2023 21:53:42",
                    "waktu_recovery": "24/01/2023 22:06:55",
                    "durasi_response_time": 3475,
                    "durasi_recovery_time": 4268,
                    "id_posko_lama": 320301,
                    "nama_posko_lama": "POSKO ULP MAROS",
                    "id_posko_baru": 320201,
                    "nama_posko_baru": "POSKO ULP DAYA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "PERUMAHAN RACITA GARDEN 2 BLOK E8 NO 11",
                    "no_telp_pelapor": "081245742506",
                    "keterangan_pelapor": "1 RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G4123012400013",
                    "pembuat_laporan": "41210.EKA",
                    "waktu_lapor": "24/01/2023 20:53:36",
                    "waktu_dialihkan": "24/01/2023 21:01:21",
                    "waktu_response": "24/01/2023 21:18:34",
                    "waktu_recovery": "24/01/2023 21:29:10",
                    "durasi_response_time": 1498,
                    "durasi_recovery_time": 2134,
                    "id_posko_lama": 412101,
                    "nama_posko_lama": "POSKO ULP SOA SIU",
                    "id_posko_baru": 412601,
                    "nama_posko_baru": "POSKO ULP TERNATE",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SALIM ",
                    "alamat_pelapor": "TONGOLE",
                    "no_telp_pelapor": "082293547186",
                    "keterangan_pelapor": "1 RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G4123012400013",
                    "pembuat_laporan": "41210.EKA",
                    "waktu_lapor": "24/01/2023 20:53:36",
                    "waktu_dialihkan": "24/01/2023 20:59:44",
                    "waktu_response": "24/01/2023 21:18:34",
                    "waktu_recovery": "24/01/2023 21:29:10",
                    "durasi_response_time": 1498,
                    "durasi_recovery_time": 2134,
                    "id_posko_lama": 412101,
                    "nama_posko_lama": "POSKO ULP SOA SIU",
                    "id_posko_baru": 412101,
                    "nama_posko_baru": "POSKO ULP SOA SIU",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SALIM ",
                    "alamat_pelapor": "TONGOLE",
                    "no_telp_pelapor": "082293547186",
                    "keterangan_pelapor": "1 RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412692",
                    "pembuat_laporan": "cc.54.feri",
                    "waktu_lapor": "24/01/2023 20:52:48",
                    "waktu_dialihkan": "24/01/2023 21:36:17",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538651,
                    "nama_posko_lama": "POSKO ULP CILEUNGSI",
                    "id_posko_baru": 538611,
                    "nama_posko_baru": "POSKO ULP CITEUREUP",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUSANA",
                    "alamat_pelapor": "JL LETDA NASIR KP TLAJUNG NO 9A RT 002 RW 09 KEL CIKEAS UDIK KEC  GUNUNG PUTRI KAB BOGOR ",
                    "no_telp_pelapor": "081295352176",
                    "keterangan_pelapor": "BANYAK BANGUNAN BANYAK ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401322",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "24/01/2023 20:43:57",
                    "waktu_dialihkan": "24/01/2023 20:45:30",
                    "waktu_response": "24/01/2023 21:23:45",
                    "waktu_recovery": "24/01/2023 21:44:07",
                    "durasi_response_time": 2388,
                    "durasi_recovery_time": 3610,
                    "id_posko_lama": 551001,
                    "nama_posko_lama": "POSKO ULP DENPASAR",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANDRA",
                    "alamat_pelapor": "JL TEGAL CUPEK GG WAYANG 35 NO 2 DS/KEL KEROBOKAN UTARA KEC KUTA UTARA KAB BADUNG BALI >>> DEKAT KEBUN BISTRO",
                    "no_telp_pelapor": "6281519555999",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012402047",
                    "pembuat_laporan": "CC.52.SHODIKIN",
                    "waktu_lapor": "24/01/2023 20:43:56",
                    "waktu_dialihkan": "24/01/2023 21:19:05",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU COK TRI",
                    "alamat_pelapor": "JL TEGAL CUPEK GG SINTA NO 78 DS/KEL KEROBOKAN KEC KUTA UTARA KAB BADUNG BALI >> LOKASI BAMBOO BLUE VILLA",
                    "no_telp_pelapor": "085935043924",
                    "keterangan_pelapor": "2 RUMAH PADAM / UPDATE LAPORAN CC.32.HARIS01",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012402040",
                    "pembuat_laporan": "CC.52.TAAT",
                    "waktu_lapor": "24/01/2023 20:43:56",
                    "waktu_dialihkan": "24/01/2023 21:12:39",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP I KADEK RAUH",
                    "alamat_pelapor": "JL TEGAL CUPUK KROBOKAN GANG WAYANG 40 RT- RW- NO 98A KEL KROBOGAN KEC KUTA UTARA KAB BADUNG >> DEKAT GARDU. LOKASI ADALAH VILLA ",
                    "no_telp_pelapor": "087852596008",
                    "keterangan_pelapor": "5-9 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401626",
                    "pembuat_laporan": "CC.55.DODI",
                    "waktu_lapor": "24/01/2023 20:43:56",
                    "waktu_dialihkan": "24/01/2023 21:10:58",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RESTU",
                    "alamat_pelapor": "JL TEGAL CUPEK NO.87 BR ANYAR KELOD DESA KEROBOKAN KEC KUTA UTARA KAB BADUNG",
                    "no_telp_pelapor": "03619347685",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM SEJAK PK 9.30 MALAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401590",
                    "pembuat_laporan": "CC.55.MARA",
                    "waktu_lapor": "24/01/2023 20:43:56",
                    "waktu_dialihkan": "24/01/2023 20:57:21",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ENZO",
                    "alamat_pelapor": "JL TEGAL CUPEK, GG. WAYANG 29  RT-- / RW-- BR ANYAR KEL KEROBOKAN KEC KUTA UTARA KAB BADUNG. LOKASI : DISEBELAH GG WAYANG 29",
                    "no_telp_pelapor": "08123946004",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401586",
                    "pembuat_laporan": "CC.55.DODI",
                    "waktu_lapor": "24/01/2023 20:43:56",
                    "waktu_dialihkan": "24/01/2023 20:56:54",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ESTA",
                    "alamat_pelapor": "JL TEGAL CUPEK NO.85 BANJAR ANYAR KELOD KEL KEROBOKAN KEC KUTA UTARA KAB BADUNG, BALI. LOKASI: DI VILLA MELIA",
                    "no_telp_pelapor": "081353302986",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412533",
                    "pembuat_laporan": "CC.54.DANDY",
                    "waktu_lapor": "24/01/2023 20:43:56",
                    "waktu_dialihkan": "24/01/2023 20:55:13",
                    "waktu_response": "24/01/2023 21:43:47",
                    "waktu_recovery": null,
                    "durasi_response_time": 3591,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GUSTI",
                    "alamat_pelapor": "JL TEGAL CUPEK VILLA MELIA NO 86 KEL DESA BANJAR ANYAR KELOD KEC KUTA UTARA KAB BADUNG",
                    "no_telp_pelapor": "08170852365",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM DALAM 1 HARI INI SUDAH 2X PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012403066",
                    "pembuat_laporan": "CC.51.KARTIKA",
                    "waktu_lapor": "24/01/2023 20:39:53",
                    "waktu_dialihkan": "24/01/2023 20:51:07",
                    "waktu_response": "24/01/2023 21:07:52",
                    "waktu_recovery": "24/01/2023 21:15:54",
                    "durasi_response_time": 1679,
                    "durasi_recovery_time": 2161,
                    "id_posko_lama": 516751,
                    "nama_posko_lama": "POSKO ULP JAJAG",
                    "id_posko_baru": 516717,
                    "nama_posko_baru": "POSKO ULP ROGOJAMPI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MOH AMIN",
                    "alamat_pelapor": "DN GLONDONG RT2 RW5 NO 0 DS GLONDONG KEC TEGASARI KAB BANYUWANGI / DEPAN PURA GLONDONG KE TIMUR",
                    "no_telp_pelapor": "085236540060",
                    "keterangan_pelapor": "APP KETERANGAN PERIKSA, SEHINGGA TIDAK BISA ENTRY TOKEN - PTL NYALA - SUDAH DIPANDU SELF DIAGNOSIS - PELANGGAN BISA DIHUBUNGI VIA TELEPON, SMS DAN WA ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012403131",
                    "pembuat_laporan": "CC.51.DANANG",
                    "waktu_lapor": "24/01/2023 20:35:10",
                    "waktu_dialihkan": "24/01/2023 20:59:59",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543501,
                    "nama_posko_lama": "POSKO CILEDUK",
                    "id_posko_baru": 543701,
                    "nama_posko_baru": "POSKO PAMULANG",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINDA",
                    "alamat_pelapor": "PERUM CENDANA RESIDENCE BLOK I-1 NO. 29 KEL. PONDOK BENDA KEC. PAMULANG II TANGSEL",
                    "no_telp_pelapor": "0818668809",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401542",
                    "pembuat_laporan": "CC.55.ARIS",
                    "waktu_lapor": "24/01/2023 20:34:42",
                    "waktu_dialihkan": "24/01/2023 21:13:35",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538741,
                    "nama_posko_lama": "POSKO ULP CIMANGGIS",
                    "id_posko_baru": 547201,
                    "nama_posko_baru": "POSKO CIRACAS",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KUN PRAMBUDI ",
                    "alamat_pelapor": "JL PADI TRAKTOR 5 NO 164  RT 2 RW 8 KEL MEKARSARI KEC CIMANGGIS DEPOK // MESJID AL IHTIHAD . ",
                    "no_telp_pelapor": "081213286398",
                    "keterangan_pelapor": "1 RUMAH PADAM . ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401300",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "24/01/2023 20:34:24",
                    "waktu_dialihkan": "24/01/2023 20:36:42",
                    "waktu_response": "24/01/2023 21:00:15",
                    "waktu_recovery": "24/01/2023 21:22:09",
                    "durasi_response_time": 1551,
                    "durasi_recovery_time": 2865,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M NUR",
                    "alamat_pelapor": "PR KOMPLEK DKI BLOK E 18   RT-11 / RW-4   KEL  JOGLO KEC KEMBANGAN   KOTA JAKARTA BARAT   SETELAH SDN 01 JOGLO  ",
                    "no_telp_pelapor": "081319464258",
                    "keterangan_pelapor": "1 BANGUNAN PADAM GAGAL INPUT TOKEN  , VKRN (  43 ) \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012403037",
                    "pembuat_laporan": "CC.51.ANNURRUDDIN",
                    "waktu_lapor": "24/01/2023 20:34:05",
                    "waktu_dialihkan": "24/01/2023 20:39:12",
                    "waktu_response": "24/01/2023 21:21:32",
                    "waktu_recovery": "24/01/2023 21:22:31",
                    "durasi_response_time": 2847,
                    "durasi_recovery_time": 2906,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 543101,
                    "nama_posko_baru": "POSKO BULUNGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NIKO",
                    "alamat_pelapor": "JL BANGKA 8 NO 31 RT 7 RW 12 KEL PELA MAMPANG KEC MAMPANG PRAPATAN JAKARTA SELATAN / DEKAT BENGKEL",
                    "no_telp_pelapor": "081321607070",
                    "keterangan_pelapor": "KABEL SR MUNCUL PERCIKAN API, PTL DIPADAMKAN.MOHON PENANGANAN PELANGGAN MENGHUBUNGI KEMBALI CC.55.WISNU PELANGGAN MENGHUBUNGI KEMBALI CC.52.PRAMA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G2223012400091",
                    "pembuat_laporan": "22130.ALFIN",
                    "waktu_lapor": "24/01/2023 20:31:07",
                    "waktu_dialihkan": "24/01/2023 20:31:56",
                    "waktu_response": "24/01/2023 21:45:28",
                    "waktu_recovery": "24/01/2023 22:06:03",
                    "durasi_response_time": 4461,
                    "durasi_recovery_time": 5696,
                    "id_posko_lama": 221301,
                    "nama_posko_lama": "POSKO ULP MARTAPURA (UIW KALSELTENG)",
                    "id_posko_baru": 221401,
                    "nama_posko_baru": "POSKO ULP PELAIHARI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karmini",
                    "alamat_pelapor": "desa tanjung 1b rt.17 kec bajuin",
                    "no_telp_pelapor": "081257861701",
                    "keterangan_pelapor": "4 rumah padam",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401531",
                    "pembuat_laporan": "CC.55.ERI",
                    "waktu_lapor": "24/01/2023 20:29:55",
                    "waktu_dialihkan": "24/01/2023 20:52:43",
                    "waktu_response": "24/01/2023 21:32:23",
                    "waktu_recovery": "24/01/2023 21:57:53",
                    "durasi_response_time": 3748,
                    "durasi_recovery_time": 5278,
                    "id_posko_lama": 525521,
                    "nama_posko_lama": "POSKO ULP TEGOWANU",
                    "id_posko_baru": 523031,
                    "nama_posko_baru": "POSKO ULP SEMARANG TIMUR",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUNIR",
                    "alamat_pelapor": "JL TLOGO RAYA RT 3 RW 8 KEL BATURSARI KEC MRANGGEN KAB DEMAK ",
                    "no_telp_pelapor": "08562666697",
                    "keterangan_pelapor": "15  BANGUNAN PADAM SEJAK 15 MENIT\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401935",
                    "pembuat_laporan": "CC.53.DIRMAN",
                    "waktu_lapor": "24/01/2023 20:25:19",
                    "waktu_dialihkan": "24/01/2023 20:31:24",
                    "waktu_response": "24/01/2023 20:47:17",
                    "waktu_recovery": "24/01/2023 21:05:56",
                    "durasi_response_time": 1318,
                    "durasi_recovery_time": 2437,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 543101,
                    "nama_posko_baru": "POSKO BULUNGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK UMAR",
                    "alamat_pelapor": "JL. BANGKA 3 NO.67 RT 15 RW 3 KEL. PELA MAMPANG KEC. MAMPANG PRAPATAN KOTA JAKSEL. / MASUK GANG DEPAN MASJID.\\n",
                    "no_telp_pelapor": "6281510243990",
                    "keterangan_pelapor": "2 RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412436",
                    "pembuat_laporan": "CC.54.MARDIONO.SM",
                    "waktu_lapor": "24/01/2023 20:24:19",
                    "waktu_dialihkan": "24/01/2023 20:26:08",
                    "waktu_response": "24/01/2023 20:40:51",
                    "waktu_recovery": null,
                    "durasi_response_time": 992,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD BACHTIAR",
                    "alamat_pelapor": "JL. JAELAN 1 RT 11 RW 1 PETUKANGAN UTARA JAKARTA SELATAN",
                    "no_telp_pelapor": "087873826708",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Email"
                },
                {
                    "no_laporan": "G1423012401057",
                    "pembuat_laporan": "CC.14.DECKY",
                    "waktu_lapor": "24/01/2023 20:22:45",
                    "waktu_dialihkan": "24/01/2023 20:24:01",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 132211,
                    "nama_posko_lama": "POSKO ULP BUKITTINGGI",
                    "id_posko_baru": 132261,
                    "nama_posko_baru": "POSKO ULP BASO",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FITRI ",
                    "alamat_pelapor": "JL RAYA PEKAN KAMIS KK DELTA EMPORIA NAGARI GADUT KEC TILATANG KAMANG KAB AGAM. SAWAH DANGKA ",
                    "no_telp_pelapor": "081364789282",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412431",
                    "pembuat_laporan": "CC.54.LUCKY_RC",
                    "waktu_lapor": "24/01/2023 20:22:25",
                    "waktu_dialihkan": "24/01/2023 20:25:36",
                    "waktu_response": "24/01/2023 20:56:40",
                    "waktu_recovery": "24/01/2023 21:36:59",
                    "durasi_response_time": 2055,
                    "durasi_recovery_time": 4474,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU AFIFAH",
                    "alamat_pelapor": "JL RADEN SALEH PR PONDOK SURYA BLOK AA NO 16 RT-05/11 KEL KARANG TENGAH KEC KARANG TENGAH KAB TANGERANG 15157 // DEKAT MASJID AT TAQWA",
                    "no_telp_pelapor": "081294634258",
                    "keterangan_pelapor": "MCB LEMAH R1 / 1300",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012402997",
                    "pembuat_laporan": "CC.51.ANNURRUDDIN",
                    "waktu_lapor": "24/01/2023 20:15:12",
                    "waktu_dialihkan": "24/01/2023 20:29:53",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511611,
                    "nama_posko_lama": "POSKO ULP TAMAN",
                    "id_posko_baru": 511465,
                    "nama_posko_baru": "POSKO ULP GEDANGAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMZA",
                    "alamat_pelapor": "JL NYAI JUREH KAV 1  DS BOHAR SELATAN KEC TAMAN KAB SIDOARJO",
                    "no_telp_pelapor": "081236882494",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012402937",
                    "pembuat_laporan": "cc.51.rhafi",
                    "waktu_lapor": "24/01/2023 20:10:15",
                    "waktu_dialihkan": "24/01/2023 20:13:00",
                    "waktu_response": "24/01/2023 20:31:18",
                    "waktu_recovery": null,
                    "durasi_response_time": 1263,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 518077,
                    "nama_posko_lama": "POSKO ULP JATIROGO",
                    "id_posko_baru": 518011,
                    "nama_posko_baru": "POSKO ULP BOJONEGORO KOTA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "14028172733",
                    "nama_pelapor": "IBU YARMI",
                    "alamat_pelapor": "DS KARANG SUKOREJO RT6 RW4 KEC PARENGAN KAB TUBAN JATIM (DI DEPAN COUNTER GLOBAL CELL) ",
                    "no_telp_pelapor": "082229099025",
                    "keterangan_pelapor": "1 RUMAH PADAM SIKRING DAN MCB ON, APP PERIKSA, NO TELP BISA DIHUBUNGI VIA SMS, TELP DAN WA (PELANGGAN TIDAK BERSEDIA DIPANDU) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400866",
                    "pembuat_laporan": "CC.12.ADI",
                    "waktu_lapor": "24/01/2023 20:04:08",
                    "waktu_dialihkan": "24/01/2023 20:12:59",
                    "waktu_response": "24/01/2023 20:51:49",
                    "waktu_recovery": "24/01/2023 20:55:57",
                    "durasi_response_time": 2861,
                    "durasi_recovery_time": 3109,
                    "id_posko_lama": 181401,
                    "nama_posko_lama": "POSKO ULP PANAM",
                    "id_posko_baru": 181121,
                    "nama_posko_baru": "",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SOFIAN RIZAL ",
                    "alamat_pelapor": "JL ABDUL MAJID  PR KARYA MANDIRI BLOK B NO 9,10,11 KEL KUBANG JAYA KEC SIAK HULU KAB KAMPAR ACUAN : GERBANG PERUMAHAN KE TIGA",
                    "no_telp_pelapor": "082383828757",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM (3 RUMAH)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412464",
                    "pembuat_laporan": "CC.54.DANDY",
                    "waktu_lapor": "24/01/2023 20:03:57",
                    "waktu_dialihkan": "24/01/2023 20:34:02",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543301,
                    "nama_posko_lama": "POSKO KEBON JERUK",
                    "id_posko_baru": 541201,
                    "nama_posko_baru": "POSKO GROGOL ( DISJAYA )",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "JL SMA 57 NO 2D RT 11 RW 6 KEL KEDOYA UTARA KEC KEBON JERUK JAKARTA BARAT / ACUAN LOKASI DI BELAKANG SMA 57",
                    "no_telp_pelapor": "08121456193",
                    "keterangan_pelapor": "5 RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400860",
                    "pembuat_laporan": "CC.12.FADILLAH",
                    "waktu_lapor": "24/01/2023 20:01:44",
                    "waktu_dialihkan": "24/01/2023 20:12:56",
                    "waktu_response": "24/01/2023 20:04:50",
                    "waktu_recovery": "24/01/2023 20:07:26",
                    "durasi_response_time": 186,
                    "durasi_recovery_time": 342,
                    "id_posko_lama": 120022,
                    "nama_posko_lama": "POSKO ULP MEDAN BARU",
                    "id_posko_baru": 129061,
                    "nama_posko_baru": "POSKO ULP PANCURBATU",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BARUS",
                    "alamat_pelapor": "JL MELATI RAYA II NO- RT-RW- KEL SEMPAKATA KEC MEDAN SELAYANG KOTA MEDAN  DIBELAKANG DOORSEMER ERROS",
                    "no_telp_pelapor": "082171873789",
                    "keterangan_pelapor": "JTR KENDUR PTL MENYALA ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401817",
                    "pembuat_laporan": "CC.52.AKBAR_P",
                    "waktu_lapor": "24/01/2023 19:56:31",
                    "waktu_dialihkan": "24/01/2023 19:59:29",
                    "waktu_response": "24/01/2023 20:13:44",
                    "waktu_recovery": "24/01/2023 20:52:24",
                    "durasi_response_time": 1033,
                    "durasi_recovery_time": 3353,
                    "id_posko_lama": 537411,
                    "nama_posko_lama": "POSKO ULP BANTARGEBANG",
                    "id_posko_baru": 537421,
                    "nama_posko_baru": "POSKO ULP MUSTIKA JAYA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FIANDA",
                    "alamat_pelapor": "JL MANGGIS KP CIBITUNG PR CLS DENATA RESIDENCE  BLOK- NO 171 RT 03/RW 05 KEL PADURENAN KEC MUSTIKA JAYA KOTA BEKASI ",
                    "no_telp_pelapor": "087700440404",
                    "keterangan_pelapor": "KABEL JTR MENJUNTAI , PTL PADAM 2 RUMAH ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012401028",
                    "pembuat_laporan": "CC.14.DECKY",
                    "waktu_lapor": "24/01/2023 19:55:54",
                    "waktu_dialihkan": "24/01/2023 19:56:41",
                    "waktu_response": "24/01/2023 20:18:01",
                    "waktu_recovery": "24/01/2023 20:38:42",
                    "durasi_response_time": 1327,
                    "durasi_recovery_time": 2568,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARRY ",
                    "alamat_pelapor": "JL PANINGGILAN ATAS KP PANINGGILAN UTARA NO 32   RT-2 / RW-7 KEL PANINGGILAN KEC CILEDUK KOTA TANGERANG. DEPAN TEMBOK ",
                    "no_telp_pelapor": "6285717683388",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA  4.89 KWH ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401799",
                    "pembuat_laporan": "CC.52.T_NUGROHO",
                    "waktu_lapor": "24/01/2023 19:51:06",
                    "waktu_dialihkan": "24/01/2023 19:58:43",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 132211,
                    "nama_posko_lama": "POSKO ULP BUKITTINGGI",
                    "id_posko_baru": 132261,
                    "nama_posko_baru": "POSKO ULP BASO",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL RAYA BUKIT TINGGI SAWAH DANGKA RT RW NO  DESA GADUT TIGA KAMPUNG KEC TILAPANGKAMANG KAB AGAM DEKAT PESANTREN MUALIMIN MUHAMAD DIYAH JORONG TIGA KAMPUNG ",
                    "no_telp_pelapor": "082384921626",
                    "keterangan_pelapor": "BEBERAPA BANGUNAN PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400834",
                    "pembuat_laporan": "cc.12.andre",
                    "waktu_lapor": "24/01/2023 19:47:05",
                    "waktu_dialihkan": "24/01/2023 19:51:02",
                    "waktu_response": "24/01/2023 20:01:41",
                    "waktu_recovery": "24/01/2023 20:19:02",
                    "durasi_response_time": 876,
                    "durasi_recovery_time": 1917,
                    "id_posko_lama": 120022,
                    "nama_posko_lama": "POSKO ULP MEDAN BARU",
                    "id_posko_baru": 120122,
                    "nama_posko_baru": "POSKO ULP SUNGGAL",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTAFA  ",
                    "alamat_pelapor": "PR TAMAN SETIA BUDI INDAH 1 BLOK RR NO 63 JL.- KL TJ REJO KC MEDAN SUNGGAL KOTA MEDAN. ACUAN: MASUK DARI RINGROAD",
                    "no_telp_pelapor": "081275869363 ",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012402836",
                    "pembuat_laporan": "CC.51.RENDRA",
                    "waktu_lapor": "24/01/2023 19:45:34",
                    "waktu_dialihkan": "24/01/2023 19:49:56",
                    "waktu_response": "24/01/2023 20:12:04",
                    "waktu_recovery": "24/01/2023 20:24:48",
                    "durasi_response_time": 1590,
                    "durasi_recovery_time": 2354,
                    "id_posko_lama": 511823,
                    "nama_posko_lama": "POSKO ULP PORONG",
                    "id_posko_baru": 511812,
                    "nama_posko_baru": "POSKO ULP KRIAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAJIR ",
                    "alamat_pelapor": "JL.GANG BUNTU DS PEDAGANGAN   RT 2 RW 1 KEC WRINGIN ANOM KAB GERSIK DEKAT MUSHOLA AL IKSAN ",
                    "no_telp_pelapor": "081330638267",
                    "keterangan_pelapor": "PADAM 5 RUMAH ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012401018",
                    "pembuat_laporan": "CC.14.TITIN",
                    "waktu_lapor": "24/01/2023 19:45:33",
                    "waktu_dialihkan": "24/01/2023 19:53:25",
                    "waktu_response": "24/01/2023 20:07:37",
                    "waktu_recovery": "24/01/2023 20:23:27",
                    "durasi_response_time": 1324,
                    "durasi_recovery_time": 2274,
                    "id_posko_lama": 132211,
                    "nama_posko_lama": "POSKO ULP BUKITTINGGI",
                    "id_posko_baru": 132261,
                    "nama_posko_baru": "POSKO ULP BASO",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RISKA",
                    "alamat_pelapor": "JL RAYA PEKAN KAMIS PERUMAHAN DELTA EMPORIO NO 234 NEGARI GADUT DUSUN SAWAH DANGKA KEC: TILATANG KAMANG KAB: AGAM, SUMATERA BARAT. LOKASI : SEBELUM SIMPANG KAPAU",
                    "no_telp_pelapor": "085272816917",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412315",
                    "pembuat_laporan": "CC.54.M_RIFAI",
                    "waktu_lapor": "24/01/2023 19:45:00",
                    "waktu_dialihkan": "24/01/2023 20:00:31",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 525051,
                    "nama_posko_lama": "POSKO ULP KROYA",
                    "id_posko_baru": 525011,
                    "nama_posko_baru": "POSKO ULP CILACAP KOTA",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KASIM",
                    "alamat_pelapor": "JL NANAS KEL KALISABUK KEC KESUGIHAN KAB CILACAP JAWA TENGAH ",
                    "no_telp_pelapor": "081338807506",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401420",
                    "pembuat_laporan": "CC.55.PUSPITA",
                    "waktu_lapor": "24/01/2023 19:45:00",
                    "waktu_dialihkan": "24/01/2023 19:53:09",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 525051,
                    "nama_posko_lama": "POSKO ULP KROYA",
                    "id_posko_baru": 525011,
                    "nama_posko_baru": "POSKO ULP CILACAP KOTA",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANTI",
                    "alamat_pelapor": "JL NANAS TIMUR RT 3DS KALISABUK KEC KESUGIHAN KAB CILACAP JATENG",
                    "no_telp_pelapor": "628562601600",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM SEJAK PK 15.00 SEJAK KEMARIN ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412570",
                    "pembuat_laporan": "CC.54.DANDY",
                    "waktu_lapor": "24/01/2023 19:44:58",
                    "waktu_dialihkan": "24/01/2023 21:02:10",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 537011,
                    "nama_posko_lama": "POSKO ULP TAMBUN",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HANDOKO",
                    "alamat_pelapor": "JL ANGGREK 2 RT 1 RW 1 NO 41 KEL SETIAMEKAR KEC TAMBUN SELATAN KAB BEKASI / ACUAN LOKASI DEKAT JL RAYA UTAMA DIPONOGORO DEPAN PT SINDE",
                    "no_telp_pelapor": "081384083242",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401995",
                    "pembuat_laporan": "CC.53.ARIS",
                    "waktu_lapor": "24/01/2023 19:44:58",
                    "waktu_dialihkan": "24/01/2023 20:51:19",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 537011,
                    "nama_posko_lama": "POSKO ULP TAMBUN",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REDI ",
                    "alamat_pelapor": "JL ANGGREK 2  RT 1 RW 1 DS SETIA MEKAR KEC TAMBUN SELATAN KOTA BEKASI ",
                    "no_telp_pelapor": "08121833567",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401518",
                    "pembuat_laporan": "CC.55.WIBAWA",
                    "waktu_lapor": "24/01/2023 19:44:58",
                    "waktu_dialihkan": "24/01/2023 20:34:05",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 537011,
                    "nama_posko_lama": "POSKO ULP TAMBUN",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HANS",
                    "alamat_pelapor": "KP BOJONG GEDE GG ANGGREK 2 JL PANGERAN DIPONEGORO NO 8 RT 2 RW 1 KEL / DS SETIA MEKAR KEC TAMBUN SELATAN BEKASI LOKASI : DEKAT BULOG TAMBUN ",
                    "no_telp_pelapor": "081288471975",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412275",
                    "pembuat_laporan": "CC.54.RAHMAT_S.CBC",
                    "waktu_lapor": "24/01/2023 19:44:58",
                    "waktu_dialihkan": "24/01/2023 19:46:04",
                    "waktu_response": "24/01/2023 20:24:54",
                    "waktu_recovery": "24/01/2023 23:15:56",
                    "durasi_response_time": 2396,
                    "durasi_recovery_time": 12658,
                    "id_posko_lama": 537011,
                    "nama_posko_lama": "POSKO ULP TAMBUN",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUMARTI ",
                    "alamat_pelapor": "JL DIPONEGORO RT1 RW 1 KP GEDUNG GEDE  RT 1 RW 1 KEL SETIA MEKAR KEC TAMBUN SELATAN BEKASI ACUAN BULOG ",
                    "no_telp_pelapor": "081297986167 ",
                    "keterangan_pelapor": "BEBERAPA BANGUNAN PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012403485",
                    "pembuat_laporan": "CC.51.GALIH",
                    "waktu_lapor": "24/01/2023 19:40:22",
                    "waktu_dialihkan": "24/01/2023 22:57:27",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 518022,
                    "nama_posko_lama": "POSKO ULP TUBAN",
                    "id_posko_baru": 518011,
                    "nama_posko_baru": "POSKO ULP BOJONEGORO KOTA",
                    "status_akhir": "Selesai(PEMADAMAN TERENCANA)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAMSI ",
                    "alamat_pelapor": "JL MASJID DS SUMBEREJO RT 09 RW 01 KEC TRUCUK KAB BOJONEGORO ",
                    "no_telp_pelapor": "082332557778",
                    "keterangan_pelapor": "PADAM SEBAGIAN RUMAH/ TIDAK MERATA ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401202",
                    "pembuat_laporan": "CC.32.FACHMI",
                    "waktu_lapor": "24/01/2023 19:40:11",
                    "waktu_dialihkan": "24/01/2023 19:46:12",
                    "waktu_response": "24/01/2023 20:57:24",
                    "waktu_recovery": "24/01/2023 21:15:09",
                    "durasi_response_time": 4633,
                    "durasi_recovery_time": 5698,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 543101,
                    "nama_posko_baru": "POSKO BULUNGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HIRO",
                    "alamat_pelapor": "JL KEMANG SELATAN KEL MAMPANG PRAPATAN KEC BANGKA KOTA JAKSEL",
                    "no_telp_pelapor": "081932184795",
                    "keterangan_pelapor": "BANYAK PERSIL PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401399",
                    "pembuat_laporan": "CC.55.FERRY_M",
                    "waktu_lapor": "24/01/2023 19:39:46",
                    "waktu_dialihkan": "24/01/2023 19:42:14",
                    "waktu_response": "24/01/2023 20:25:00",
                    "waktu_recovery": "24/01/2023 20:38:53",
                    "durasi_response_time": 2714,
                    "durasi_recovery_time": 3547,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA",
                    "alamat_pelapor": "JL HJ YUSUF NO. 13 RT-2 RW-2, KEL. PENINGGALAN, KEC. CLEDUG, KAB. TANGGERANG - ACUAN LOKASI DEPAN TUGU PERDANA",
                    "no_telp_pelapor": "083807770585",
                    "keterangan_pelapor": "1 RUMAH PADAM - MCB KWH METER ON DAN MCB SIKRING ON",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012402815",
                    "pembuat_laporan": "CC.51.IFNU",
                    "waktu_lapor": "24/01/2023 19:39:41",
                    "waktu_dialihkan": "24/01/2023 19:45:18",
                    "waktu_response": "24/01/2023 19:57:37",
                    "waktu_recovery": "24/01/2023 20:06:55",
                    "durasi_response_time": 1076,
                    "durasi_recovery_time": 1634,
                    "id_posko_lama": 516706,
                    "nama_posko_lama": "POSKO ULP BANYUWANGI KOTA",
                    "id_posko_baru": 516717,
                    "nama_posko_baru": "POSKO ULP ROGOJAMPI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TINI ANGREINI",
                    "alamat_pelapor": "JL MAYOR SUPOMO NO RT 1 RW 04 DS PARIJATA KULON  KEC SRONO KAB BANYUWANGI\\n(UTARA PABRIK TRIPLEK ",
                    "no_telp_pelapor": "08989392943",
                    "keterangan_pelapor": "1 RUMAH PADAM \\n(SEBELUMNYA APP METER MUNCUL PERCIKAN API) \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401749",
                    "pembuat_laporan": "CC.52.LINDA",
                    "waktu_lapor": "24/01/2023 19:37:02",
                    "waktu_dialihkan": "24/01/2023 19:38:17",
                    "waktu_response": "24/01/2023 20:06:24",
                    "waktu_recovery": "24/01/2023 21:03:03",
                    "durasi_response_time": 1762,
                    "durasi_recovery_time": 5161,
                    "id_posko_lama": 232001,
                    "nama_posko_lama": "POSKO ULP BALIKPAPAN SELATAN",
                    "id_posko_baru": 232011,
                    "nama_posko_baru": "POSKO ULP BALIKPAPAN UTARA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPRIADI ",
                    "alamat_pelapor": "JL - PR BALIKPAPAN BARU BLOK SANFRANSISCO (SF) NO 3 RT 21 RW - KEL DAMAI BARU KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN,  PROV KALTIM . ACUAN BELAKANG MALL FANTASI",
                    "no_telp_pelapor": "85100038886",
                    "keterangan_pelapor": "PTL PADAM MENYALA 1 BANGUNAN (PRABAYAR). SAAT PADAM MCB TURUN. MCB ON SEKRING ON.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400811",
                    "pembuat_laporan": "CC.12.AKMALUL",
                    "waktu_lapor": "24/01/2023 19:32:25",
                    "waktu_dialihkan": "24/01/2023 19:46:01",
                    "waktu_response": "24/01/2023 19:57:43",
                    "waktu_recovery": "24/01/2023 20:32:25",
                    "durasi_response_time": 1518,
                    "durasi_recovery_time": 3600,
                    "id_posko_lama": 120144,
                    "nama_posko_lama": "POSKO ULP MEDAN JOHOR",
                    "id_posko_baru": 120011,
                    "nama_posko_baru": "POSKO ULP MEDAN KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSRI",
                    "alamat_pelapor": "JL POLONIA GG ANGKASA, LIMG 2  KEL POLONIA, KEC MEDAN POLONIA, ACUAN : DEKAT MESJID TAUFIQ",
                    "no_telp_pelapor": "081260964456",
                    "keterangan_pelapor": "SR MENGELUARKAN PERCIKAN API, 2 PTL PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412146",
                    "pembuat_laporan": "CC.54.NUSA",
                    "waktu_lapor": "24/01/2023 19:24:06",
                    "waktu_dialihkan": "24/01/2023 19:27:52",
                    "waktu_response": "24/01/2023 19:43:37",
                    "waktu_recovery": "24/01/2023 19:59:29",
                    "durasi_response_time": 1171,
                    "durasi_recovery_time": 2123,
                    "id_posko_lama": 543202,
                    "nama_posko_lama": "POSKO PONDOK INDAH",
                    "id_posko_baru": 544201,
                    "nama_posko_baru": "POSKO PONDOK KOPI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FARID",
                    "alamat_pelapor": "JL DAMAI NO 23B RT 02 RW 12 KEL PONDOK BAMBU KEC DUREN SAWIT KOTA JAKARTA TIMUR. BELAKANG TIPTOP PONDOK BAMBU",
                    "no_telp_pelapor": "0895417720040",
                    "keterangan_pelapor": "MCB TERBAKAR (PTL DIPADAMKAN)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401797",
                    "pembuat_laporan": "538.FAHMI",
                    "waktu_lapor": "24/01/2023 19:22:00",
                    "waktu_dialihkan": "24/01/2023 19:22:23",
                    "waktu_response": "24/01/2023 19:56:31",
                    "waktu_recovery": "24/01/2023 20:18:30",
                    "durasi_response_time": 2071,
                    "durasi_recovery_time": 3390,
                    "id_posko_lama": 538211,
                    "nama_posko_lama": "POSKO ULP BOGOR TIMUR",
                    "id_posko_baru": 538311,
                    "nama_posko_baru": "POSKO ULP BOGOR KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA",
                    "alamat_pelapor": "KP CIAPUS RT 5/2 NO 49",
                    "no_telp_pelapor": "0895349113350",
                    "keterangan_pelapor": "KWH EROR",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012402734",
                    "pembuat_laporan": "CC.51.SHONIF",
                    "waktu_lapor": "24/01/2023 19:20:57",
                    "waktu_dialihkan": "24/01/2023 19:21:52",
                    "waktu_response": "24/01/2023 19:34:29",
                    "waktu_recovery": "24/01/2023 20:38:06",
                    "durasi_response_time": 812,
                    "durasi_recovery_time": 4629,
                    "id_posko_lama": 537411,
                    "nama_posko_lama": "POSKO ULP BANTARGEBANG",
                    "id_posko_baru": 537421,
                    "nama_posko_baru": "POSKO ULP MUSTIKA JAYA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "PR DENATA RESIDENCE KP CIBITUNG JL MANGIS RT3 RW5 KEL PADURENAN KEC MUSTIKA JAYA KOTA BEKASI // MASUK JALAN TELKOM ",
                    "no_telp_pelapor": "082111533975",
                    "keterangan_pelapor": "JTR KENDUR 2 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400782",
                    "pembuat_laporan": "yantek.P12004",
                    "waktu_lapor": "24/01/2023 19:18:10",
                    "waktu_dialihkan": "24/01/2023 19:21:46",
                    "waktu_response": "24/01/2023 19:28:00",
                    "waktu_recovery": "24/01/2023 19:45:44",
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 1654,
                    "id_posko_lama": 128011,
                    "nama_posko_lama": "POSKO ULP MEDAN TIMUR",
                    "id_posko_baru": 128031,
                    "nama_posko_baru": "POSKO ULP HELVETIA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAUT",
                    "alamat_pelapor": "JL GAPERTA UJUNG GG BARU NO 5 KEL TANJUNG GUSTA KEEC MEDAN HELVETIA KOTA MEDAN / LOKASI GRAHA SERVICE MOBIL",
                    "no_telp_pelapor": "081262226162",
                    "keterangan_pelapor": "APP KETERANGAN PERIKSA, PTL PADAM. MCB KWH METER DAN MCB SEKRING PEMBAGI ON. SUDAH DIBANTU SELF DIAGNOSE",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412085",
                    "pembuat_laporan": "CC.54.ICHSAN_A",
                    "waktu_lapor": "24/01/2023 19:16:38",
                    "waktu_dialihkan": "24/01/2023 19:21:17",
                    "waktu_response": "24/01/2023 20:19:00",
                    "waktu_recovery": "24/01/2023 20:32:30",
                    "durasi_response_time": 3742,
                    "durasi_recovery_time": 4552,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KETUT",
                    "alamat_pelapor": "JL WAYAN GEBYAR LINGKUNGAN BABAKAN KEC  KUTA TARAAKAB BADUNG BALI ACUAN LOKASI DEKAT LAPANGAN SMA 2",
                    "no_telp_pelapor": "081236429446",
                    "keterangan_pelapor": "4 RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401672",
                    "pembuat_laporan": "CC.52.T_NUGROHO",
                    "waktu_lapor": "24/01/2023 19:12:00",
                    "waktu_dialihkan": "24/01/2023 19:43:30",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 520551,
                    "nama_posko_lama": "POSKO ULP KARTOSURA",
                    "id_posko_baru": 524021,
                    "nama_posko_baru": "POSKO ULP DELANGGU",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKA ",
                    "alamat_pelapor": "JL RAYA SOLO JOGJA NO 173 KEL TEGALGONDO KEC WONOSARI KLATEN",
                    "no_telp_pelapor": "081226311164",
                    "keterangan_pelapor": "1 WILAYAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401672",
                    "pembuat_laporan": "CC.52.T_NUGROHO",
                    "waktu_lapor": "24/01/2023 19:12:00",
                    "waktu_dialihkan": "24/01/2023 19:24:23",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 524021,
                    "nama_posko_lama": "POSKO ULP DELANGGU",
                    "id_posko_baru": 520551,
                    "nama_posko_baru": "POSKO ULP KARTOSURA",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKA ",
                    "alamat_pelapor": "JL RAYA SOLO JOGJA NO 173 KEL TEGALGONDO KEC WONOSARI KLATEN",
                    "no_telp_pelapor": "081226311164",
                    "keterangan_pelapor": "1 WILAYAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401759",
                    "pembuat_laporan": "53534.ANSORI",
                    "waktu_lapor": "24/01/2023 19:10:44",
                    "waktu_dialihkan": "24/01/2023 19:12:17",
                    "waktu_response": "24/01/2023 19:23:18",
                    "waktu_recovery": "24/01/2023 19:29:04",
                    "durasi_response_time": 754,
                    "durasi_recovery_time": 1100,
                    "id_posko_lama": 535341,
                    "nama_posko_lama": "POSKO ULP BANJARAN",
                    "id_posko_baru": 535321,
                    "nama_posko_baru": "POSKO ULP SOREANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SURYANA",
                    "alamat_pelapor": "KP CIPEUDUNG No.0 RT.38 GAJAHMEKAR\\n",
                    "no_telp_pelapor": "62895340442447",
                    "keterangan_pelapor": "PERIKSA\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401309",
                    "pembuat_laporan": "CC.55.DEVA",
                    "waktu_lapor": "24/01/2023 19:09:36",
                    "waktu_dialihkan": "24/01/2023 19:14:34",
                    "waktu_response": "24/01/2023 19:27:30",
                    "waktu_recovery": "24/01/2023 19:46:08",
                    "durasi_response_time": 1074,
                    "durasi_recovery_time": 2192,
                    "id_posko_lama": 538711,
                    "nama_posko_lama": "POSKO ULP DEPOK KOTA",
                    "id_posko_baru": 543401,
                    "nama_posko_baru": "POSKO CINERE",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EKA ",
                    "alamat_pelapor": "JL KAMPUNG BARU 3   RT2/RW12 KEL GROGOL KEC LIMO KOTA DEPOK JAWA BARAT . ",
                    "no_telp_pelapor": "081219972016",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM DARI JAM SETENGAH 4 SORE ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400759",
                    "pembuat_laporan": "cc.12.nico",
                    "waktu_lapor": "24/01/2023 19:06:52",
                    "waktu_dialihkan": "24/01/2023 19:21:36",
                    "waktu_response": "24/01/2023 19:09:50",
                    "waktu_recovery": "24/01/2023 19:12:03",
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 311,
                    "id_posko_lama": 120022,
                    "nama_posko_lama": "POSKO ULP MEDAN BARU",
                    "id_posko_baru": 129061,
                    "nama_posko_baru": "POSKO ULP PANCURBATU",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARITONANG",
                    "alamat_pelapor": "JL BUNGA SEDAP MALAM 10A NO 6B RT- KEL BERINGIN KEC MEDAN SELAYANG KOTA MEDAN. DEKAT RUMAH MAKAN ALIF CENDONG",
                    "no_telp_pelapor": "081397740188",
                    "keterangan_pelapor": "SR KENDUR. PTL MENYALA ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G9923012480311",
                    "pembuat_laporan": "MUTASI_K",
                    "waktu_lapor": "24/01/2023 19:06:36",
                    "waktu_dialihkan": "24/01/2023 19:14:04",
                    "waktu_response": "24/01/2023 19:28:26",
                    "waktu_recovery": "24/01/2023 19:41:25",
                    "durasi_response_time": 1310,
                    "durasi_recovery_time": 2089,
                    "id_posko_lama": 120144,
                    "nama_posko_lama": "POSKO ULP MEDAN JOHOR",
                    "id_posko_baru": 120151,
                    "nama_posko_baru": "POSKO ULP DELITUA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JL STM SUKASUWAR  LKNGAN 11 KEC.MEDAN JOHOR NO 13 RT- RW- KEL SUKAMAJU KOTA MEDAN ",
                    "no_telp_pelapor": "081370377113",
                    "keterangan_pelapor": "MUTASI_K (K1223012400506) - MOHON BANTUAN DAN PENANGANAN. PELANGGAN DENGAN NOMOR ID METER : 45017852414 TELAH MELAKUKAN PEMBELIAN TOKEN VIA BANK MANDIRI SEBESAR RP.50.000,-. NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 24.8 .",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G9923012480311",
                    "pembuat_laporan": "MUTASI_K",
                    "waktu_lapor": "24/01/2023 19:06:36",
                    "waktu_dialihkan": "24/01/2023 19:11:03",
                    "waktu_response": "24/01/2023 19:28:26",
                    "waktu_recovery": "24/01/2023 19:41:25",
                    "durasi_response_time": 1310,
                    "durasi_recovery_time": 2089,
                    "id_posko_lama": 120151,
                    "nama_posko_lama": "POSKO ULP DELITUA",
                    "id_posko_baru": 120144,
                    "nama_posko_baru": "POSKO ULP MEDAN JOHOR",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JL STM SUKASUWAR  LKNGAN 11 KEC.MEDAN JOHOR NO 13 RT- RW- KEL SUKAMAJU KOTA MEDAN ",
                    "no_telp_pelapor": "081370377113",
                    "keterangan_pelapor": "MUTASI_K (K1223012400506) - MOHON BANTUAN DAN PENANGANAN. PELANGGAN DENGAN NOMOR ID METER : 45017852414 TELAH MELAKUKAN PEMBELIAN TOKEN VIA BANK MANDIRI SEBESAR RP.50.000,-. NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 24.8 .",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401132",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "24/01/2023 19:04:28",
                    "waktu_dialihkan": "24/01/2023 19:06:53",
                    "waktu_response": "24/01/2023 19:38:12",
                    "waktu_recovery": "24/01/2023 20:03:35",
                    "durasi_response_time": 2024,
                    "durasi_recovery_time": 3547,
                    "id_posko_lama": 316101,
                    "nama_posko_lama": "POSKO ULP LIMBOTO",
                    "id_posko_baru": 316501,
                    "nama_posko_baru": "POSKO ULP TELAGA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR  ",
                    "alamat_pelapor": "JL HANA HASANA   DS HUTA DAA  KEC TALAGA JAYA   KAB GORONTALO    DEKAT OMBONG HUTA DAA  ",
                    "no_telp_pelapor": "085242771009",
                    "keterangan_pelapor": "BEBERAPA BANGUNAN PADAM \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401132",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "24/01/2023 19:04:28",
                    "waktu_dialihkan": "24/01/2023 19:06:27",
                    "waktu_response": "24/01/2023 19:38:12",
                    "waktu_recovery": "24/01/2023 20:03:35",
                    "durasi_response_time": 2024,
                    "durasi_recovery_time": 3547,
                    "id_posko_lama": 316101,
                    "nama_posko_lama": "POSKO ULP LIMBOTO",
                    "id_posko_baru": 316101,
                    "nama_posko_baru": "POSKO ULP LIMBOTO",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR  ",
                    "alamat_pelapor": "JL HANA HASANA   DS HUTA DAA  KEC TALAGA JAYA   KAB GORONTALO    DEKAT OMBONG HUTA DAA  ",
                    "no_telp_pelapor": "085242771009",
                    "keterangan_pelapor": "BEBERAPA BANGUNAN PADAM \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401257",
                    "pembuat_laporan": "CC.55.SWARA",
                    "waktu_lapor": "24/01/2023 18:53:50",
                    "waktu_dialihkan": "24/01/2023 19:31:51",
                    "waktu_response": "24/01/2023 19:44:34",
                    "waktu_recovery": "24/01/2023 19:55:26",
                    "durasi_response_time": 3044,
                    "durasi_recovery_time": 3696,
                    "id_posko_lama": 149201,
                    "nama_posko_lama": "POSKO ULP PRABUMULIH",
                    "id_posko_baru": 147901,
                    "nama_posko_baru": "",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDI",
                    "alamat_pelapor": "JL STASIUN PENIMUR RT 2/5 NO 7 KEL PATI GALUNG KEC PRABUMULIH BARAT KOTA PRABUMULIH SUMSEL. LOKASI DEKAT MUSOLLA",
                    "no_telp_pelapor": "085279653889",
                    "keterangan_pelapor": "10 RUMAH PADAM NYALA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400948",
                    "pembuat_laporan": "CC.14.DESTIANSAH",
                    "waktu_lapor": "24/01/2023 18:50:00",
                    "waktu_dialihkan": "24/01/2023 19:02:31",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 323701,
                    "nama_posko_lama": "POSKO ULP KONAWE SELATAN",
                    "id_posko_baru": 323201,
                    "nama_posko_baru": "POSKO ULP WUA WUA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIO",
                    "alamat_pelapor": "JL FLAMBOYAN NO 78 RT 2 RW 1 DESA LANGGEA KEC METRO KAB KONAWE SELATAN DIDEKAT LAPANGAN ",
                    "no_telp_pelapor": "082225526331",
                    "keterangan_pelapor": "1 RUMAH PADAM  ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401232",
                    "pembuat_laporan": "CC.55.ARIS",
                    "waktu_lapor": "24/01/2023 18:48:16",
                    "waktu_dialihkan": "24/01/2023 18:50:34",
                    "waktu_response": "24/01/2023 19:24:36",
                    "waktu_recovery": "24/01/2023 19:44:05",
                    "durasi_response_time": 2180,
                    "durasi_recovery_time": 3349,
                    "id_posko_lama": 551401,
                    "nama_posko_lama": "POSKO ULP SANUR",
                    "id_posko_baru": 551001,
                    "nama_posko_baru": "POSKO ULP DENPASAR",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIRA",
                    "alamat_pelapor": "JL GUNUNG SANGIANG  NO 26 BR TEGEH SARI KEL PADANG SAMBIAN KEC  DENPASAR BARAT .  // DI BARAT APOTIK RAMA , DEKAT POLRESTA ",
                    "no_telp_pelapor": "081338426666",
                    "keterangan_pelapor": "1 RUMAH PADAM . ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401702",
                    "pembuat_laporan": "CC.53.DIRMAN",
                    "waktu_lapor": "24/01/2023 18:47:26",
                    "waktu_dialihkan": "24/01/2023 18:48:17",
                    "waktu_response": "24/01/2023 19:22:35",
                    "waktu_recovery": "24/01/2023 19:36:55",
                    "durasi_response_time": 2109,
                    "durasi_recovery_time": 2969,
                    "id_posko_lama": 538111,
                    "nama_posko_lama": "POSKO ULP CIPAYUNG",
                    "id_posko_baru": 538211,
                    "nama_posko_baru": "POSKO ULP BOGOR TIMUR",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAYA",
                    "alamat_pelapor": "PR. KEMANG REGENCY BLOK K7 NO.28 KEL. KATULAMPA KEC. BOGOR TIMUR KOTA BOGOR. /DKT MASJID.",
                    "no_telp_pelapor": "6285711831100",
                    "keterangan_pelapor": "1 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401543",
                    "pembuat_laporan": "CC.52.PRABOWO",
                    "waktu_lapor": "24/01/2023 18:47:11",
                    "waktu_dialihkan": "24/01/2023 19:33:28",
                    "waktu_response": "24/01/2023 19:41:21",
                    "waktu_recovery": "24/01/2023 19:54:45",
                    "durasi_response_time": 3250,
                    "durasi_recovery_time": 4054,
                    "id_posko_lama": 538731,
                    "nama_posko_lama": "POSKO ULP SAWANGAN",
                    "id_posko_baru": 538411,
                    "nama_posko_baru": "POSKO ULP BOGOR BARAT",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ENDANG ",
                    "alamat_pelapor": "JL JAMPANG KALI SUREN RT 3 RW 10 NO.- KEL KALISUREN KEC TAJUR HALANG KAB BOGOR >> DEKAT GUDANG MANDIRI ",
                    "no_telp_pelapor": "6285973958167",
                    "keterangan_pelapor": "2 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401541",
                    "pembuat_laporan": "CC.52.ALFIAN",
                    "waktu_lapor": "24/01/2023 18:46:06",
                    "waktu_dialihkan": "24/01/2023 18:48:33",
                    "waktu_response": "24/01/2023 19:14:45",
                    "waktu_recovery": "24/01/2023 19:22:09",
                    "durasi_response_time": 1719,
                    "durasi_recovery_time": 2163,
                    "id_posko_lama": 566201,
                    "nama_posko_lama": "POSKO SERPONG",
                    "id_posko_baru": 543701,
                    "nama_posko_baru": "POSKO PAMULANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RIAN",
                    "alamat_pelapor": "JL. CETER RAYA GG AL HIKMAH PERKONGLIPERSEN RESIDENCE BLOCK I NO. 20 RT 4 /RW 8  KEL. CIATER KEC. SERPONG KOTA TANGERANG SELATAN\\nPETUNJUK LOKASI : BELAKANG SOTO BOYOLALI// DEPAN GANG INCASUHIJAN MADANI",
                    "no_telp_pelapor": "6285811291466",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA PULSA PELANGGAN 2.07 KWH\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412161",
                    "pembuat_laporan": "CC.54.IRWANSYAH",
                    "waktu_lapor": "24/01/2023 18:45:00",
                    "waktu_dialihkan": "24/01/2023 19:31:01",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 521061,
                    "nama_posko_lama": "POSKO ULP SLEMAN",
                    "id_posko_baru": 521041,
                    "nama_posko_baru": "POSKO ULP SEDAYU",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DANI",
                    "alamat_pelapor": "JL WATES KM 8 BALE CATUR GAMPING SLEMAN DIY",
                    "no_telp_pelapor": "087734143716",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400976",
                    "pembuat_laporan": "CC.14.DESTIANSAH",
                    "waktu_lapor": "24/01/2023 18:45:00",
                    "waktu_dialihkan": "24/01/2023 19:18:18",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 521031,
                    "nama_posko_lama": "POSKO ULP BANTUL",
                    "id_posko_baru": 521041,
                    "nama_posko_baru": "POSKO ULP SEDAYU",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BROTO ",
                    "alamat_pelapor": "JL SINAR SEDAYU INDAH    KEL ARGO MULYO KEC SEDAYU KAB BANTUL ",
                    "no_telp_pelapor": "082226668826",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400715",
                    "pembuat_laporan": "cc.12.wira",
                    "waktu_lapor": "24/01/2023 18:44:47",
                    "waktu_dialihkan": "24/01/2023 19:13:08",
                    "waktu_response": "24/01/2023 18:57:50",
                    "waktu_recovery": "24/01/2023 19:15:41",
                    "durasi_response_time": 783,
                    "durasi_recovery_time": 1854,
                    "id_posko_lama": 120022,
                    "nama_posko_lama": "POSKO ULP MEDAN BARU",
                    "id_posko_baru": 120122,
                    "nama_posko_baru": "POSKO ULP SUNGGAL",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIBOY",
                    "alamat_pelapor": "JL BUNGA SAKURA  PAJAK MELATI KEL ASAM KUMBANG  KEC MEDAN SELAYANG KOTA MEDAN",
                    "no_telp_pelapor": "081263596288",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM\\nPELANGGANN MENGHUBUNGI KEMBALI, MOHON SEGERA DITINDAK LANJUTI \\nCC.55.DEVA \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401206",
                    "pembuat_laporan": "CC.55.DESKA",
                    "waktu_lapor": "24/01/2023 18:37:25",
                    "waktu_dialihkan": "24/01/2023 18:45:40",
                    "waktu_response": "24/01/2023 18:53:55",
                    "waktu_recovery": "24/01/2023 19:24:33",
                    "durasi_response_time": 990,
                    "durasi_recovery_time": 2828,
                    "id_posko_lama": 143101,
                    "nama_posko_lama": "POSKO ULP KOTA BARU",
                    "id_posko_baru": 143001,
                    "nama_posko_baru": "POSKO ULP TELANAI PURA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "JL KENALI BESAR SIMPANG RIMBO PR PERMATA CITRA BLOK 1 NO 7 KEL KENALI BESAR KEC ALAM BARAJO KOTA JAMBI PROV JAMBI LOKASI: TIDAK DIBERIKAN ",
                    "no_telp_pelapor": "081262073090",
                    "keterangan_pelapor": "2 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401508",
                    "pembuat_laporan": "CC.52.ARIQ",
                    "waktu_lapor": "24/01/2023 18:37:13",
                    "waktu_dialihkan": "24/01/2023 18:39:30",
                    "waktu_response": "24/01/2023 19:44:41",
                    "waktu_recovery": "24/01/2023 19:52:49",
                    "durasi_response_time": 4048,
                    "durasi_recovery_time": 4536,
                    "id_posko_lama": 566201,
                    "nama_posko_lama": "POSKO SERPONG",
                    "id_posko_baru": 543701,
                    "nama_posko_baru": "POSKO PAMULANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INTAN ",
                    "alamat_pelapor": "PR. ANAYA BUTIK TOWN HOUSE SERPONG JL.MASJID CIATER JL KP PONDOK SENTUL BLOK 13 KEL CIATER KEC SERPONG KOTA TANGERANG SELATAN // DIDEKAT PR HABITAT",
                    "no_telp_pelapor": "6287888812706",
                    "keterangan_pelapor": "2 RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400768",
                    "pembuat_laporan": "cc.12.wira",
                    "waktu_lapor": "24/01/2023 18:35:26",
                    "waktu_dialihkan": "24/01/2023 19:11:56",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 566201,
                    "nama_posko_lama": "POSKO SERPONG",
                    "id_posko_baru": 543701,
                    "nama_posko_baru": "POSKO PAMULANG",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARFIAN",
                    "alamat_pelapor": "JL MESJID NO 44 RT 09 RW 10 KEL CIATER KEC SERPONG KOTA TENGSEL / DEPAN PABRIK TAHU",
                    "no_telp_pelapor": "087887068555",
                    "keterangan_pelapor": "2 RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401752",
                    "pembuat_laporan": "CC.53.BUDIANA",
                    "waktu_lapor": "24/01/2023 18:35:26",
                    "waktu_dialihkan": "24/01/2023 19:09:22",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 566201,
                    "nama_posko_lama": "POSKO SERPONG",
                    "id_posko_baru": 543701,
                    "nama_posko_baru": "POSKO PAMULANG",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FEBRI",
                    "alamat_pelapor": "KP PONDOK SENTUL JL MASJID NO - RT 09/10 DS CIATER  KEC SERPONG KOTA TANGSEL // DEKAT LAPANGAN TIGA BERLIAN ",
                    "no_telp_pelapor": "6285591401420",
                    "keterangan_pelapor": "4 BANGUNAN PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G9923012480300",
                    "pembuat_laporan": "MUTASI_K",
                    "waktu_lapor": "24/01/2023 18:31:00",
                    "waktu_dialihkan": "24/01/2023 19:02:05",
                    "waktu_response": "24/01/2023 19:14:49",
                    "waktu_recovery": "24/01/2023 19:19:00",
                    "durasi_response_time": 2629,
                    "durasi_recovery_time": 2880,
                    "id_posko_lama": 520521,
                    "nama_posko_lama": "POSKO ULP MANAHAN",
                    "id_posko_baru": 520511,
                    "nama_posko_baru": "POSKO ULP SURAKARTA KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ESA",
                    "alamat_pelapor": "JL PRATANGGAPATI  KP TEGAL REJO NO 64  RT-1 / RW-3   KEL JEBRES KEC JEBRES KOTA SURAKARTA // PETUNJUK LOKASI  DEKAT MASJID ARROHMAN",
                    "no_telp_pelapor": "085642036661",
                    "keterangan_pelapor": "MUTASI_K (K5223012401645) - TERKAIT : G5222122202372. PERIHAL ADA SUARA LEDAKAN. APP TERBUKA PTL PADAM MCB ON SEKRING ON. LAPORAN TGL 22/12/2022 INFO PELANGGAN  PETUGAS AKAN MELAKUKAN PERGANTIAN APP SETELAH 10 HARI NAMUN HINGGA SAAT INI BELUM ADA KONFRIMASI DARI PETUGAS. KONDISI SAAT PTL DISAMBUNG LANGSUNG.  MOHON TINDAK LANJUT DAN PERBAIKANYA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401171",
                    "pembuat_laporan": "CC.55.BUDAYANTA",
                    "waktu_lapor": "24/01/2023 18:25:40",
                    "waktu_dialihkan": "24/01/2023 18:35:20",
                    "waktu_response": "24/01/2023 18:56:52",
                    "waktu_recovery": "24/01/2023 19:18:09",
                    "durasi_response_time": 1872,
                    "durasi_recovery_time": 3149,
                    "id_posko_lama": 120011,
                    "nama_posko_lama": "POSKO ULP MEDAN KOTA",
                    "id_posko_baru": 120144,
                    "nama_posko_baru": "POSKO ULP MEDAN JOHOR",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANTI",
                    "alamat_pelapor": "KOMPLEK AURI TNI AU JL RAJAWALI NO 77 KEL SARI REJO, KEC MEDAN POLONIA, KOTA MEDAN",
                    "no_telp_pelapor": "081397047283",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401171",
                    "pembuat_laporan": "CC.55.BUDAYANTA",
                    "waktu_lapor": "24/01/2023 18:25:40",
                    "waktu_dialihkan": "24/01/2023 18:34:58",
                    "waktu_response": "24/01/2023 18:56:52",
                    "waktu_recovery": "24/01/2023 19:18:09",
                    "durasi_response_time": 1872,
                    "durasi_recovery_time": 3149,
                    "id_posko_lama": 120011,
                    "nama_posko_lama": "POSKO ULP MEDAN KOTA",
                    "id_posko_baru": 120011,
                    "nama_posko_baru": "POSKO ULP MEDAN KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANTI",
                    "alamat_pelapor": "KOMPLEK AURI TNI AU JL RAJAWALI NO 77 KEL SARI REJO, KEC MEDAN POLONIA, KOTA MEDAN",
                    "no_telp_pelapor": "081397047283",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401171",
                    "pembuat_laporan": "CC.55.BUDAYANTA",
                    "waktu_lapor": "24/01/2023 18:25:40",
                    "waktu_dialihkan": "24/01/2023 18:26:34",
                    "waktu_response": "24/01/2023 18:56:52",
                    "waktu_recovery": "24/01/2023 19:18:09",
                    "durasi_response_time": 1872,
                    "durasi_recovery_time": 3149,
                    "id_posko_lama": 120144,
                    "nama_posko_lama": "POSKO ULP MEDAN JOHOR",
                    "id_posko_baru": 120011,
                    "nama_posko_baru": "POSKO ULP MEDAN KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANTI",
                    "alamat_pelapor": "KOMPLEK AURI TNI AU JL RAJAWALI NO 77 KEL SARI REJO, KEC MEDAN POLONIA, KOTA MEDAN",
                    "no_telp_pelapor": "081397047283",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400685",
                    "pembuat_laporan": "CC.12.BONA",
                    "waktu_lapor": "24/01/2023 18:25:06",
                    "waktu_dialihkan": "24/01/2023 18:35:32",
                    "waktu_response": "24/01/2023 18:35:42",
                    "waktu_recovery": "24/01/2023 18:50:59",
                    "durasi_response_time": 636,
                    "durasi_recovery_time": 1553,
                    "id_posko_lama": 120122,
                    "nama_posko_lama": "POSKO ULP SUNGGAL",
                    "id_posko_baru": 128031,
                    "nama_posko_baru": "POSKO ULP HELVETIA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOHAP ARITONANG ",
                    "alamat_pelapor": "JALAN GAPERTA UJUNG PEMBANGUNAN PASAR 2. NO. -. RT- RW- KEL. CINTAI DAMAI. KEC.MEDAN HELVETIA. KOTA MEDAN. ACUAN: PAS DI SIMPANG.",
                    "no_telp_pelapor": "082294291363",
                    "keterangan_pelapor": "1 RUMAH PADAM. 3500 VA/LU JAM 19.21CC.53.PRIMADI BELUM ADA PENANGANAN . UPDATE. CC.12.BONA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401995",
                    "pembuat_laporan": "CC.52.ISMAIL",
                    "waktu_lapor": "24/01/2023 18:21:00",
                    "waktu_dialihkan": "24/01/2023 21:01:58",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 537011,
                    "nama_posko_lama": "POSKO ULP TAMBUN",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARCEL",
                    "alamat_pelapor": "JL ANGGREK 2 NO.14 RT.02/RW.01 KEL SETIA MEKAR KEC TAMBUN SELATAN KAB BEKASI //LOKASI DEKAT DENGAN PT 3M",
                    "no_telp_pelapor": "02188956263",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401526",
                    "pembuat_laporan": "CC.52.ADITYA_M",
                    "waktu_lapor": "24/01/2023 18:21:00",
                    "waktu_dialihkan": "24/01/2023 18:44:09",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 537011,
                    "nama_posko_lama": "POSKO ULP TAMBUN",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGA",
                    "alamat_pelapor": "PR TAMBUN SETIA MEKAR KEL TAMBUN KEC TAMBUN SELATAN KOTA BEKASI ",
                    "no_telp_pelapor": "081806866506",
                    "keterangan_pelapor": "1 KOMPLEKS PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012402556",
                    "pembuat_laporan": "CC.51.YULI",
                    "waktu_lapor": "24/01/2023 18:21:00",
                    "waktu_dialihkan": "24/01/2023 18:43:53",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 537011,
                    "nama_posko_lama": "POSKO ULP TAMBUN",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVI ",
                    "alamat_pelapor": "JL KENANGA 4 BLK N3 NO 19 KEL SETIA MEKAR KEC TAMBUN SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "08119628678",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM. GANGGUAN PADAM SEJAK 15 MENIT YANG LALU",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401210",
                    "pembuat_laporan": "CC.55.SETYA",
                    "waktu_lapor": "24/01/2023 18:21:00",
                    "waktu_dialihkan": "24/01/2023 18:43:03",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 537011,
                    "nama_posko_lama": "POSKO ULP TAMBUN",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NITA",
                    "alamat_pelapor": "JL PATRIOT 5 RT 01/24 KEL SETIAMEKAR KEC TAMBUN SELATAN KAB BEKASI",
                    "no_telp_pelapor": "081977764498",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400908",
                    "pembuat_laporan": "CC.14.DANIEL",
                    "waktu_lapor": "24/01/2023 18:21:00",
                    "waktu_dialihkan": "24/01/2023 18:34:23",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 537011,
                    "nama_posko_lama": "POSKO ULP TAMBUN",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EKA",
                    "alamat_pelapor": "JL. ANYELIR PERUM. TAMAN SETIA MEKAR RT. 5 RW. 20 KEL. SETIA MEKAR KEC. TAMBUN SELATAN KAB. BEKASI.",
                    "no_telp_pelapor": "6287886134781",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411781",
                    "pembuat_laporan": "CC.54.RIFERDY",
                    "waktu_lapor": "24/01/2023 18:21:00",
                    "waktu_dialihkan": "24/01/2023 18:28:48",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 537011,
                    "nama_posko_lama": "POSKO ULP TAMBUN",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSUF",
                    "alamat_pelapor": "JL VILLA SETIA MEKAR RT 2/RW 16 SETIA MEKAR KEC TAMBUN SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "081283236146",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM SEJAK 15 MENIT LALU ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400690",
                    "pembuat_laporan": "CC.12.FADILLAH",
                    "waktu_lapor": "24/01/2023 18:21:00",
                    "waktu_dialihkan": "24/01/2023 18:28:16",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 537011,
                    "nama_posko_lama": "POSKO ULP TAMBUN",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUHARDI",
                    "alamat_pelapor": "JL SETIA MEKAR GG WIHARA DARMA SAKTI KEL SETIA MEKAR KEC TAMBUN SELATAN KAB BEKASI",
                    "no_telp_pelapor": "082298388788",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401332",
                    "pembuat_laporan": "CC.55.BUDAYANTA",
                    "waktu_lapor": "24/01/2023 18:20:42",
                    "waktu_dialihkan": "24/01/2023 19:17:36",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538711,
                    "nama_posko_lama": "POSKO ULP DEPOK KOTA",
                    "id_posko_baru": 543401,
                    "nama_posko_baru": "POSKO CINERE",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMRON",
                    "alamat_pelapor": "JL RY KAMPUNG BARU, RT 2 RW 12 NO 28 KEL GROGOL KEC LIMO, KOTA DEPOK. DDEKAT SMK CARNOS",
                    "no_telp_pelapor": "628161637650",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411752",
                    "pembuat_laporan": "CC.54.MUH_TAUFIK",
                    "waktu_lapor": "24/01/2023 18:20:42",
                    "waktu_dialihkan": "24/01/2023 18:29:20",
                    "waktu_response": "24/01/2023 18:50:04",
                    "waktu_recovery": "24/01/2023 19:21:37",
                    "durasi_response_time": 1762,
                    "durasi_recovery_time": 3655,
                    "id_posko_lama": 538711,
                    "nama_posko_lama": "POSKO ULP DEPOK KOTA",
                    "id_posko_baru": 543401,
                    "nama_posko_baru": "POSKO CINERE",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP ",
                    "alamat_pelapor": "JL SENDOWO PERUM KP BARU 4 NO 78 RT 2 RW 12 KEL GROGOL KEC LIMO KOTA DEPOK LOKASI : DI DEKAT PERUM CAKRA  ",
                    "no_telp_pelapor": "081288071115",
                    "keterangan_pelapor": "5 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401438",
                    "pembuat_laporan": "CC.52.FIRA",
                    "waktu_lapor": "24/01/2023 18:19:26",
                    "waktu_dialihkan": "24/01/2023 18:57:05",
                    "waktu_response": "24/01/2023 19:24:11",
                    "waktu_recovery": "24/01/2023 20:09:02",
                    "durasi_response_time": 3885,
                    "durasi_recovery_time": 6576,
                    "id_posko_lama": 128031,
                    "nama_posko_lama": "POSKO ULP HELVETIA",
                    "id_posko_baru": 120022,
                    "nama_posko_baru": "POSKO ULP MEDAN BARU",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDES",
                    "alamat_pelapor": "JL SUNGAI DELLI NO 91 RT - RW KEL SILALAS  KEC MEDAN BARAT KOTA MADIA MEDAN ACUAN LOKASI PINGIR SUNGAI ",
                    "no_telp_pelapor": "081947653457",
                    "keterangan_pelapor": "DARI TIANG TIDAK NORMAL LAMPUNYA KEDIP KEDIP VOLTASE TIDAK STABIL SAAT INI SEDANG TERJADI GANGGUAN TEGANGAN TERUKURNYA - ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401021",
                    "pembuat_laporan": "32121.AGUS",
                    "waktu_lapor": "24/01/2023 18:17:54",
                    "waktu_dialihkan": "24/01/2023 18:18:48",
                    "waktu_response": "24/01/2023 18:56:10",
                    "waktu_recovery": "24/01/2023 19:02:25",
                    "durasi_response_time": 2296,
                    "durasi_recovery_time": 2671,
                    "id_posko_lama": 321211,
                    "nama_posko_lama": "POSKO ULP MATTOANGING",
                    "id_posko_baru": 321111,
                    "nama_posko_baru": "POSKO ULP PANAKKUKANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PETER",
                    "alamat_pelapor": "TODDOPULLI 21 NO -",
                    "no_telp_pelapor": "081245841155",
                    "keterangan_pelapor": "PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411729",
                    "pembuat_laporan": "CC.54.MAFTUH.LC",
                    "waktu_lapor": "24/01/2023 18:17:04",
                    "waktu_dialihkan": "24/01/2023 18:18:10",
                    "waktu_response": "24/01/2023 18:38:36",
                    "waktu_recovery": "24/01/2023 19:27:53",
                    "durasi_response_time": 1292,
                    "durasi_recovery_time": 4249,
                    "id_posko_lama": 566501,
                    "nama_posko_lama": "POSKO SEPATAN",
                    "id_posko_baru": 566401,
                    "nama_posko_baru": "POSKO CIKUPA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TAUFIK",
                    "alamat_pelapor": "JL RAPA PASR KEMIS RUKO GELAM JAYA KEL KUTA JAYA KEC PASAR KEMIS KAB TANGERANG",
                    "no_telp_pelapor": "081385006757",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401403",
                    "pembuat_laporan": "CC.52.FAKHRUDZA",
                    "waktu_lapor": "24/01/2023 18:08:26",
                    "waktu_dialihkan": "24/01/2023 18:11:08",
                    "waktu_response": "24/01/2023 18:40:07",
                    "waktu_recovery": "24/01/2023 18:47:51",
                    "durasi_response_time": 1901,
                    "durasi_recovery_time": 2365,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRMA",
                    "alamat_pelapor": "JL MESJID NO. 54 RT. 09 RW. 03 KEL. PETUKANGAN UTARA KEC. PESANGGRAHAN KOTA JAKSEL LOKASI  DEKAT PUSKESMAS  ",
                    "no_telp_pelapor": "628561601818",
                    "keterangan_pelapor": "APP PERIKSA, PTL NORMAL.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012402400",
                    "pembuat_laporan": "cc.51.rahman",
                    "waktu_lapor": "24/01/2023 18:07:40",
                    "waktu_dialihkan": "24/01/2023 18:14:45",
                    "waktu_response": "24/01/2023 18:35:41",
                    "waktu_recovery": "24/01/2023 18:57:42",
                    "durasi_response_time": 1681,
                    "durasi_recovery_time": 3002,
                    "id_posko_lama": 511611,
                    "nama_posko_lama": "POSKO ULP TAMAN",
                    "id_posko_baru": 511465,
                    "nama_posko_baru": "POSKO ULP GEDANGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARI ",
                    "alamat_pelapor": "JL RY BOHAR NO 10 KEL BOHAR KEC TAMAN SIDOARJO // DKT SMP YPM ",
                    "no_telp_pelapor": "085254256547",
                    "keterangan_pelapor": "KEBAKARAN DI TRAFO , MASIH ADA API URGENT , PTL MENYALA ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411648",
                    "pembuat_laporan": "cc.54.muliawan",
                    "waktu_lapor": "24/01/2023 18:03:41",
                    "waktu_dialihkan": "24/01/2023 18:04:38",
                    "waktu_response": "24/01/2023 18:36:29",
                    "waktu_recovery": "24/01/2023 18:54:05",
                    "durasi_response_time": 1968,
                    "durasi_recovery_time": 3024,
                    "id_posko_lama": 321211,
                    "nama_posko_lama": "POSKO ULP MATTOANGING",
                    "id_posko_baru": 321111,
                    "nama_posko_baru": "POSKO ULP PANAKKUKANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JAMILAH",
                    "alamat_pelapor": "JL TODOPULI 5 NO 35A RT - RW - KEL RAPPOCINI KEC PANAKUKKANG KOTA MAKASSAR, ACUAN DEKAT CAFE",
                    "no_telp_pelapor": "082187812093",
                    "keterangan_pelapor": "1 RUMAH PADAM (APP PASKABAYAR).",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401128",
                    "pembuat_laporan": "CC.55.DARMA_P",
                    "waktu_lapor": "24/01/2023 18:02:56",
                    "waktu_dialihkan": "24/01/2023 18:04:11",
                    "waktu_response": "24/01/2023 18:28:08",
                    "waktu_recovery": "24/01/2023 18:32:28",
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 1772,
                    "id_posko_lama": 120144,
                    "nama_posko_lama": "POSKO ULP MEDAN JOHOR",
                    "id_posko_baru": 120011,
                    "nama_posko_baru": "POSKO ULP MEDAN KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERI ",
                    "alamat_pelapor": "KEL POLONIA KE CMEDAN POLONIA KOTA MEDAN ",
                    "no_telp_pelapor": "6285761774544",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411628",
                    "pembuat_laporan": "CC.54.EDO",
                    "waktu_lapor": "24/01/2023 18:01:08",
                    "waktu_dialihkan": "24/01/2023 18:02:11",
                    "waktu_response": "24/01/2023 18:33:26",
                    "waktu_recovery": "24/01/2023 18:51:23",
                    "durasi_response_time": 1938,
                    "durasi_recovery_time": 3015,
                    "id_posko_lama": 566101,
                    "nama_posko_lama": "POSKO CIKOKOL",
                    "id_posko_baru": 566201,
                    "nama_posko_baru": "POSKO SERPONG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TINA",
                    "alamat_pelapor": "JL KP WARUNG MANGGA GG MANGGA 4 RT 3/1 NO 187 KEL PANUNGGANGAN KEC PINANG KOTA TANGGERANG ACUAN :: DEKAT MUSOLAH NURUL JANNAH ",
                    "no_telp_pelapor": "089657767881",
                    "keterangan_pelapor": "10 RUMAH PADAM \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411618",
                    "pembuat_laporan": "CC.54.GUSMAWARNI",
                    "waktu_lapor": "24/01/2023 17:58:57",
                    "waktu_dialihkan": "24/01/2023 18:00:39",
                    "waktu_response": "24/01/2023 18:21:59",
                    "waktu_recovery": "24/01/2023 19:11:41",
                    "durasi_response_time": 1382,
                    "durasi_recovery_time": 4364,
                    "id_posko_lama": 546301,
                    "nama_posko_lama": "POSKO CENGKARENG ( POSKO STT )",
                    "id_posko_baru": 546801,
                    "nama_posko_baru": "POSKO KALIDERES",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SONI",
                    "alamat_pelapor": "JL. BAMBU LARANGAN RT 1 RW 5 NO 19 KEL  KALIDERES KEC KALIDERES JAKBAR // SIMPANG PATUNG MACAN ",
                    "no_telp_pelapor": "082114568773",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM. SESUAI INFO PELANGGAN SUDAH SERING PADAM, KEMUNGKINAN KARENA SEKRING YG DIGARDU TIDAK SESUAI.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400962",
                    "pembuat_laporan": "CC.32.SYAHRUL",
                    "waktu_lapor": "24/01/2023 17:51:52",
                    "waktu_dialihkan": "24/01/2023 17:53:30",
                    "waktu_response": "24/01/2023 18:12:50",
                    "waktu_recovery": "24/01/2023 18:32:34",
                    "durasi_response_time": 1258,
                    "durasi_recovery_time": 2442,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIMA",
                    "alamat_pelapor": "JL PROFESOR DR HAMKA RT 2 RW 3 NO 1 KEL LARANGAN UTARA KEC LARANGAN KOTA TANGERANG >>> DEKAT TAMAN ASRI ",
                    "no_telp_pelapor": "081806957070",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN (VKRN 43), PTL PADAM\\nKET GAGAL\\n29044768048541991632",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401281",
                    "pembuat_laporan": "CC.52.JODI",
                    "waktu_lapor": "24/01/2023 17:51:14",
                    "waktu_dialihkan": "24/01/2023 17:14:49",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 542101,
                    "nama_posko_lama": "POSKO BANDENGAN",
                    "id_posko_baru": 566601,
                    "nama_posko_baru": "POSKO TELUK NAGA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOTON",
                    "alamat_pelapor": "JL KAMAL MUARA RT7/RW1 NO.0  KEL KAMAL MUARA KEC PENJARINGAN JAKUT // DEPAN SMP 120",
                    "no_telp_pelapor": "083133800929",
                    "keterangan_pelapor": "KABEL JTR PUTUS, PTL PADAM 1 JALUR",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411576",
                    "pembuat_laporan": "CC.54.HERMA.CSOI",
                    "waktu_lapor": "24/01/2023 17:48:57",
                    "waktu_dialihkan": "24/01/2023 18:17:12",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538311,
                    "nama_posko_baru": "POSKO ULP BOGOR KOTA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL CIJAHE NO 26  RT 04/ RW 01  KEL CURUG MEKASR KEC BOGOR BARAT KOTA BOGOR JABAR  ",
                    "no_telp_pelapor": "081346790600",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411576",
                    "pembuat_laporan": "CC.54.HERMA.CSOI",
                    "waktu_lapor": "24/01/2023 17:48:57",
                    "waktu_dialihkan": "24/01/2023 17:57:05",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538311,
                    "nama_posko_lama": "POSKO ULP BOGOR KOTA",
                    "id_posko_baru": 538411,
                    "nama_posko_baru": "POSKO ULP BOGOR BARAT",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL CIJAHE NO 26  RT 04/ RW 01  KEL CURUG MEKASR KEC BOGOR BARAT KOTA BOGOR JABAR  ",
                    "no_telp_pelapor": "081346790600",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411576",
                    "pembuat_laporan": "CC.54.HERMA.CSOI",
                    "waktu_lapor": "24/01/2023 17:48:57",
                    "waktu_dialihkan": "24/01/2023 17:53:46",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538311,
                    "nama_posko_baru": "POSKO ULP BOGOR KOTA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL CIJAHE NO 26  RT 04/ RW 01  KEL CURUG MEKASR KEC BOGOR BARAT KOTA BOGOR JABAR  ",
                    "no_telp_pelapor": "081346790600",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400955",
                    "pembuat_laporan": "32330.CMD.SUGIANTO",
                    "waktu_lapor": "24/01/2023 17:48:18",
                    "waktu_dialihkan": "24/01/2023 17:50:37",
                    "waktu_response": "24/01/2023 19:11:03",
                    "waktu_recovery": "24/01/2023 19:47:12",
                    "durasi_response_time": 4965,
                    "durasi_recovery_time": 7134,
                    "id_posko_lama": 323801,
                    "nama_posko_lama": "POSKO ULP KOLAKA",
                    "id_posko_baru": 323801,
                    "nama_posko_baru": "POSKO ULP KOLAKA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ASRUL",
                    "alamat_pelapor": "JL ALMUHAJIRIN TAHOA",
                    "no_telp_pelapor": "085344300888",
                    "keterangan_pelapor": "LAMPU PADAM",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G3223012400955",
                    "pembuat_laporan": "32330.CMD.SUGIANTO",
                    "waktu_lapor": "24/01/2023 17:48:18",
                    "waktu_dialihkan": "24/01/2023 17:50:17",
                    "waktu_response": "24/01/2023 19:11:03",
                    "waktu_recovery": "24/01/2023 19:47:12",
                    "durasi_response_time": 4965,
                    "durasi_recovery_time": 7134,
                    "id_posko_lama": 323301,
                    "nama_posko_lama": "POSKO ULP BENU BENUA",
                    "id_posko_baru": 323801,
                    "nama_posko_baru": "POSKO ULP KOLAKA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ASRUL",
                    "alamat_pelapor": "JL ALMUHAJIRIN TAHOA",
                    "no_telp_pelapor": "085344300888",
                    "keterangan_pelapor": "LAMPU PADAM",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G3223012400955",
                    "pembuat_laporan": "32330.CMD.SUGIANTO",
                    "waktu_lapor": "24/01/2023 17:48:18",
                    "waktu_dialihkan": "24/01/2023 17:49:48",
                    "waktu_response": "24/01/2023 19:11:03",
                    "waktu_recovery": "24/01/2023 19:47:12",
                    "durasi_response_time": 4965,
                    "durasi_recovery_time": 7134,
                    "id_posko_lama": 323301,
                    "nama_posko_lama": "POSKO ULP BENU BENUA",
                    "id_posko_baru": 323301,
                    "nama_posko_baru": "POSKO ULP BENU BENUA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ASRUL",
                    "alamat_pelapor": "JL ALMUHAJIRIN TAHOA",
                    "no_telp_pelapor": "085344300888",
                    "keterangan_pelapor": "LAMPU PADAM",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G3223012400949",
                    "pembuat_laporan": "CC.32.HARTATI",
                    "waktu_lapor": "24/01/2023 17:45:40",
                    "waktu_dialihkan": "24/01/2023 17:47:25",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 545101,
                    "nama_posko_lama": "POSKO SUNTER",
                    "id_posko_baru": 545301,
                    "nama_posko_baru": "POSKO MARUNDA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANWAR",
                    "alamat_pelapor": "JL. H. SABEKI RT. 10 RW. 3 KEL. RAWA BADAK SELATAN KEC. KOJA KOTA JAKARTA UTARA (ACUAN LOKASI : DI DEKAT JEMBATAN PERBATASAN ANTARA KEL. RAWA BADAK SELATAN DAN KEL. TUGU UTARA)",
                    "no_telp_pelapor": "6285817571303",
                    "keterangan_pelapor": "TIANG LISTRIK KROPOS DAN SUDAH HAMPIR ROBOH (PTL NORMAL)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400944",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "24/01/2023 17:43:27",
                    "waktu_dialihkan": "24/01/2023 17:44:49",
                    "waktu_response": "24/01/2023 18:09:28",
                    "waktu_recovery": "24/01/2023 18:18:37",
                    "durasi_response_time": 1561,
                    "durasi_recovery_time": 2110,
                    "id_posko_lama": 311021,
                    "nama_posko_lama": "POSKO ULP MANADO SELATAN",
                    "id_posko_baru": 311021,
                    "nama_posko_baru": "POSKO ULP MANADO SELATAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HELEN   ",
                    "alamat_pelapor": "JL PRAMUKA NO 60   KEL  SARIO KEC  SARIO KOTA  MANADO   SETEMPAT SMP KRSTEN ERENA  ",
                    "no_telp_pelapor": "087748778025",
                    "keterangan_pelapor": "3 BANGUNAN PADAM \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400944",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "24/01/2023 17:43:27",
                    "waktu_dialihkan": "24/01/2023 17:44:56",
                    "waktu_response": "24/01/2023 18:09:28",
                    "waktu_recovery": "24/01/2023 18:18:37",
                    "durasi_response_time": 1561,
                    "durasi_recovery_time": 2110,
                    "id_posko_lama": 311011,
                    "nama_posko_lama": "POSKO ULP MANADO UTARA",
                    "id_posko_baru": 311021,
                    "nama_posko_baru": "POSKO ULP MANADO SELATAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HELEN   ",
                    "alamat_pelapor": "JL PRAMUKA NO 60   KEL  SARIO KEC  SARIO KOTA  MANADO   SETEMPAT SMP KRSTEN ERENA  ",
                    "no_telp_pelapor": "087748778025",
                    "keterangan_pelapor": "3 BANGUNAN PADAM \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411545",
                    "pembuat_laporan": "CC.54.ANNIDA",
                    "waktu_lapor": "24/01/2023 17:43:02",
                    "waktu_dialihkan": "24/01/2023 18:00:16",
                    "waktu_response": "24/01/2023 18:24:09",
                    "waktu_recovery": "24/01/2023 18:43:08",
                    "durasi_response_time": 2467,
                    "durasi_recovery_time": 3606,
                    "id_posko_lama": 537321,
                    "nama_posko_lama": "POSKO ULP BABELAN",
                    "id_posko_baru": 545301,
                    "nama_posko_baru": "POSKO MARUNDA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURANTO",
                    "alamat_pelapor": "JL PAHLAWAN SETIA PR SEMER INDAH BLOK C NO 23 RT 5 RW 3 KEL PAHLAWAN SETIA KEC TARUMAJAYA KAB BEKASI ACUAN DEKAT SMPN 2 DAN SMAN 1 ",
                    "no_telp_pelapor": "081320452805",
                    "keterangan_pelapor": "BEBERAPA RUMAH VOLTASE TIDAK STABIL",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012401079",
                    "pembuat_laporan": "CC.55.APRIANTO",
                    "waktu_lapor": "24/01/2023 17:41:47",
                    "waktu_dialihkan": "24/01/2023 17:43:16",
                    "waktu_response": "24/01/2023 19:10:29",
                    "waktu_recovery": "24/01/2023 19:23:47",
                    "durasi_response_time": 5322,
                    "durasi_recovery_time": 6120,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YONO",
                    "alamat_pelapor": "JL WINONG PR FIORE RESIDENT BLOK A NO 4 KEL SUDIMARA TIMUR KEC CILEDUG KOTA TANGERANG. LOKASI: DEKAT RS SARIASIH CILEDUG / SEBERANG KEL SUDIMARA JAYA ",
                    "no_telp_pelapor": "087788000041",
                    "keterangan_pelapor": "SR KENDUR, PTL TIDAK PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411533",
                    "pembuat_laporan": "CC.54.JUNIYATI",
                    "waktu_lapor": "24/01/2023 17:41:10",
                    "waktu_dialihkan": "24/01/2023 17:42:52",
                    "waktu_response": "24/01/2023 18:10:39",
                    "waktu_recovery": "24/01/2023 19:03:06",
                    "durasi_response_time": 1769,
                    "durasi_recovery_time": 4916,
                    "id_posko_lama": 566501,
                    "nama_posko_lama": "POSKO SEPATAN",
                    "id_posko_baru": 566401,
                    "nama_posko_baru": "POSKO CIKUPA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PANDI ",
                    "alamat_pelapor": "JL RAYA PASAR KEMIS NO 04 RUKO BUANA SUBUR KEL GELAM JAYA KEC PASAR KEMIS KAB TANGGERANG ",
                    "no_telp_pelapor": "085174118840",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401332",
                    "pembuat_laporan": "CC.52.FIRA",
                    "waktu_lapor": "24/01/2023 17:40:18",
                    "waktu_dialihkan": "24/01/2023 17:42:03",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 545101,
                    "nama_posko_lama": "POSKO SUNTER",
                    "id_posko_baru": 545301,
                    "nama_posko_baru": "POSKO MARUNDA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YASIN",
                    "alamat_pelapor": "JL. GANG MASJID AL KUROMAH RT.10 RW.03 KEL. RAWA BADAK SELATAN KEC. KOJA, KOTA JAKARTA UTARA, DEPAN RUMAH KETUA RT.10 NO.15 ",
                    "no_telp_pelapor": "62818609526",
                    "keterangan_pelapor": "TERKAIT NO LPAORAN G5223012401084  STTS SELSAI PERIHAL  TIANG LISTRIK PATAH HAMPIR ROBOH, PTL PADAM BEBERA BANGUNAN UNTUK TIANG NYA BESI YANG PAYAH BELUM ADA TINDAK LANJUT DARI PETUGAS MOHON SEGERA DITINDAK LANJUTI ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1323012400532",
                    "pembuat_laporan": "13102.AFRIANA",
                    "waktu_lapor": "24/01/2023 17:37:23",
                    "waktu_dialihkan": "24/01/2023 17:39:57",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 131011,
                    "nama_posko_lama": "POSKO ULP BELANTI",
                    "id_posko_baru": 131121,
                    "nama_posko_baru": "POSKO ULP KURANJI",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": " habib ",
                    "alamat_pelapor": " jln Rawang parakkopi no9 alai parakkopi Padang Utara didekat mesjid nur Islam pak",
                    "no_telp_pelapor": "082392207562",
                    "keterangan_pelapor": "SR putus pak",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G1423012400803",
                    "pembuat_laporan": "CC.14.YUSUF",
                    "waktu_lapor": "24/01/2023 17:36:17",
                    "waktu_dialihkan": "24/01/2023 17:37:06",
                    "waktu_response": "24/01/2023 18:06:50",
                    "waktu_recovery": "24/01/2023 18:19:12",
                    "durasi_response_time": 1833,
                    "durasi_recovery_time": 2575,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDI",
                    "alamat_pelapor": "JL. MENCOBA KOMPLEK PENINGGILAN PERMAI BLOK U NO. 5  RT 3  RW 4 KEL PARUNG SERAB KEC CILEDUG KAB TANGGERANG LOKASI DEPAN RS AQIDAH",
                    "no_telp_pelapor": "087770026116",
                    "keterangan_pelapor": "DISPLAY APP TERTERA PERIKSA PTL MENYALA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400929",
                    "pembuat_laporan": "32330.CMD.SUGIANTO",
                    "waktu_lapor": "24/01/2023 17:34:40",
                    "waktu_dialihkan": "24/01/2023 17:37:52",
                    "waktu_response": "24/01/2023 17:59:43",
                    "waktu_recovery": "24/01/2023 18:18:28",
                    "durasi_response_time": 1503,
                    "durasi_recovery_time": 2628,
                    "id_posko_lama": 323301,
                    "nama_posko_lama": "POSKO ULP BENU BENUA",
                    "id_posko_baru": 323801,
                    "nama_posko_baru": "POSKO ULP KOLAKA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KAHAR",
                    "alamat_pelapor": "DAWI DAWI",
                    "no_telp_pelapor": "085241969670",
                    "keterangan_pelapor": "NH FUSE PUTUS",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G1423012400786",
                    "pembuat_laporan": "CC.14.CAVARINA",
                    "waktu_lapor": "24/01/2023 17:22:53",
                    "waktu_dialihkan": "24/01/2023 17:24:02",
                    "waktu_response": "24/01/2023 17:35:29",
                    "waktu_recovery": "24/01/2023 17:53:01",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 1808,
                    "id_posko_lama": 129061,
                    "nama_posko_lama": "POSKO ULP PANCURBATU",
                    "id_posko_baru": 120122,
                    "nama_posko_baru": "POSKO ULP SUNGGAL",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SITANGGANG",
                    "alamat_pelapor": "JLN.BUNGA SAKURA NO.8 KEL.TANJUNG SELAMAT KEC.MEDAN TUNTUNGAN KOTA MEDAN, SUMUT.",
                    "no_telp_pelapor": "081375166200",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM SEJAK PUKUL 14.30 WIB",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400571",
                    "pembuat_laporan": "cc.12.andre",
                    "waktu_lapor": "24/01/2023 17:22:33",
                    "waktu_dialihkan": "24/01/2023 17:23:44",
                    "waktu_response": "24/01/2023 17:35:19",
                    "waktu_recovery": "24/01/2023 17:53:14",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 1841,
                    "id_posko_lama": 129061,
                    "nama_posko_lama": "POSKO ULP PANCURBATU",
                    "id_posko_baru": 120122,
                    "nama_posko_baru": "POSKO ULP SUNGGAL",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEDINA ",
                    "alamat_pelapor": "JL BUNGA SAKURA NO.28 RT - RW - KEL TANJUNG SELAMAT KEC MEDAN TUNTUNGAN KOTA MEDAN ACUAN : DEPAN PEGADAIAN ",
                    "no_telp_pelapor": "085372761373 ",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM // MOHON TINDAKLANJUTNYA. PELANGGAN MENGHUBUNGI KEMBALI CC.12.ADI/MOHON SEGERA DITINDAKLANJUTI KARENA PELANGGAN MENGHUBUNGI KEMBALI. cc.12.TONI. PELANGGAN MENGHUBUNGI KEMBALI DAN BELUM ADA PENANGANAN DARI PETUGAS. CC.52.FATUR",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411423",
                    "pembuat_laporan": "CC.54.MUHAJIR",
                    "waktu_lapor": "24/01/2023 17:19:50",
                    "waktu_dialihkan": "24/01/2023 17:23:06",
                    "waktu_response": "24/01/2023 18:00:03",
                    "waktu_recovery": "24/01/2023 18:16:34",
                    "durasi_response_time": 2413,
                    "durasi_recovery_time": 3404,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIF ",
                    "alamat_pelapor": "PR GRAHA TAJUR ASRI BLOK C2 NO 23-B RT 1/3 KEL TAJUR KEC CILEDUK KOTA TANGERANG // ACUAN LOKASI: DEKAT SEBERANG POM BENSIN MAHARTA ",
                    "no_telp_pelapor": "081287780887",
                    "keterangan_pelapor": "1 RUMAH TIDAK PADAM, (DISPLAY PADA APP TERTERA PERIKSA, PELANGGAN TIDAK BERSEDIA DIKARENAKAN ANGKA PADA APP BURAM/TIDAK JELAS)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400566",
                    "pembuat_laporan": "CC.12.FAHRI",
                    "waktu_lapor": "24/01/2023 17:18:17",
                    "waktu_dialihkan": "24/01/2023 17:20:17",
                    "waktu_response": "24/01/2023 17:28:06",
                    "waktu_recovery": "24/01/2023 17:39:06",
                    "durasi_response_time": 589,
                    "durasi_recovery_time": 1249,
                    "id_posko_lama": 128051,
                    "nama_posko_lama": "POSKO ULP DENAI",
                    "id_posko_baru": 126122,
                    "nama_posko_baru": "POSKO ULP LUBUKPAKAM",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "PERUMAHAN KUS INDAH PERMAI BLOK T NOMOR 11. RT/RW- DESA PAYAGAMBAR KEC. BATANG KUIS KAB. DELI SERDANG PROVINSI SUMATERA UTARA ACUAN LOKASI MENTOK BELOK KANAN",
                    "no_telp_pelapor": "085329048888",
                    "keterangan_pelapor": "MOHON PENANGANAN SEGERA BANYAK RUMAH VOLTAGE TIDAK STABIL. DIKHAWATIRKAN MEMBAHAYAKAN KESELAMATAN PELANGGAN DAN MENGGANGGU DISTRIBUSI TENAGA LISTRIK.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400562",
                    "pembuat_laporan": "CC.12.FADILLAH",
                    "waktu_lapor": "24/01/2023 17:15:07",
                    "waktu_dialihkan": "24/01/2023 17:17:34",
                    "waktu_response": "24/01/2023 17:24:19",
                    "waktu_recovery": "24/01/2023 17:35:48",
                    "durasi_response_time": 552,
                    "durasi_recovery_time": 1241,
                    "id_posko_lama": 128051,
                    "nama_posko_lama": "POSKO ULP DENAI",
                    "id_posko_baru": 126122,
                    "nama_posko_baru": "POSKO ULP LUBUKPAKAM",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FARIS ",
                    "alamat_pelapor": "JL- PR KUIS INDAH PERMAI BLK EE NO 4  DS PAYAGAMBAR KEC BATANGKUIS KAB DELI SERDANG DEKAT TRAFO ",
                    "no_telp_pelapor": "081361606566",
                    "keterangan_pelapor": "1 RUMAH VOLTAGE PTL TIDAK STABIL",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400892",
                    "pembuat_laporan": "CC.32.WAINURI",
                    "waktu_lapor": "24/01/2023 17:13:06",
                    "waktu_dialihkan": "24/01/2023 17:13:55",
                    "waktu_response": "24/01/2023 17:29:22",
                    "waktu_recovery": "24/01/2023 17:43:04",
                    "durasi_response_time": 976,
                    "durasi_recovery_time": 1798,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI RAHMAN",
                    "alamat_pelapor": "JL PAJAK RAYA NO 1 RT-4 / RW-3 KEL CIPADU JAYA KEC LARANGAN KOTA TANGGERANG ACUAN :  SAMPING INDOMARET ",
                    "no_telp_pelapor": "081908141230",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL NYALA) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411380",
                    "pembuat_laporan": "CC.54.PINAYUNGAN",
                    "waktu_lapor": "24/01/2023 17:11:37",
                    "waktu_dialihkan": "24/01/2023 17:12:55",
                    "waktu_response": "24/01/2023 17:44:42",
                    "waktu_recovery": null,
                    "durasi_response_time": 1985,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "86013469670",
                    "nama_pelapor": "BP YULIANTO",
                    "alamat_pelapor": "PR PURI KARTIKA BARU JL. - BLOK.G-3 NO.11 RT-4 / RW-9 KEL. TAJUR KEC. CILEDUG KOTA TANGERANG. ACUAN LOKASI - ",
                    "no_telp_pelapor": "081382106617",
                    "keterangan_pelapor": "DISPLAY PADA APP BLANK (PTL PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400889",
                    "pembuat_laporan": "CC.32.TASYRIK",
                    "waktu_lapor": "24/01/2023 17:11:24",
                    "waktu_dialihkan": "24/01/2023 17:15:50",
                    "waktu_response": "24/01/2023 17:49:13",
                    "waktu_recovery": "24/01/2023 18:11:07",
                    "durasi_response_time": 2269,
                    "durasi_recovery_time": 3583,
                    "id_posko_lama": 320101,
                    "nama_posko_lama": "POSKO ULP KAREBOSI",
                    "id_posko_baru": 321111,
                    "nama_posko_baru": "POSKO ULP PANAKKUKANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LUDIA",
                    "alamat_pelapor": "JL.SERMANI NO.63 RT.5/7 KEL.TELLO BARU KEC.PANAKKUKANG KOTA MAKASSAR. ACUAN: DIBELAKANG SMA 5",
                    "no_telp_pelapor": "082187708636",
                    "keterangan_pelapor": "2 RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400551",
                    "pembuat_laporan": "CC.12.IBNU_S",
                    "waktu_lapor": "24/01/2023 17:11:02",
                    "waktu_dialihkan": "24/01/2023 17:27:19",
                    "waktu_response": "24/01/2023 17:24:43",
                    "waktu_recovery": "24/01/2023 17:42:49",
                    "durasi_response_time": 821,
                    "durasi_recovery_time": 1907,
                    "id_posko_lama": 129061,
                    "nama_posko_lama": "POSKO ULP PANCURBATU",
                    "id_posko_baru": 120122,
                    "nama_posko_baru": "POSKO ULP SUNGGAL",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SITANGGANG ",
                    "alamat_pelapor": "BENGKEL GS JL SAKURA NO.8 RT - RW - KEL.TANJUNG SELAMAT KEC. MEDAN TUNTUNGAN KOTA MEDAN ACUAN LOKASI : DEPAN BANK SUMUT  ",
                    "no_telp_pelapor": "081370208005",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401447",
                    "pembuat_laporan": "CC.53.ARIEP",
                    "waktu_lapor": "24/01/2023 17:07:49",
                    "waktu_dialihkan": "24/01/2023 17:11:32",
                    "waktu_response": "24/01/2023 17:42:35",
                    "waktu_recovery": "24/01/2023 17:55:04",
                    "durasi_response_time": 2086,
                    "durasi_recovery_time": 2835,
                    "id_posko_lama": 224001,
                    "nama_posko_lama": "POSKO ULP PALANGKARAYA TIMUR",
                    "id_posko_baru": 224101,
                    "nama_posko_baru": "POSKO ULP PALANGKARAYA BARAT",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NORE ",
                    "alamat_pelapor": "JALAN SINTAI KARUHE NO 32 RT 6 RW 25 KEL PALANGKA KEC JEKAN RAYA KOTA PALANGKARAYA SAMPING GEREJA GPDIAGAPE DI FEBBY WATER",
                    "no_telp_pelapor": "85229765655",
                    "keterangan_pelapor": "KABEL SR MENJUNTAI ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G2223012400067",
                    "pembuat_laporan": "22230.SUPIANI",
                    "waktu_lapor": "24/01/2023 17:05:53",
                    "waktu_dialihkan": "24/01/2023 17:07:37",
                    "waktu_response": "24/01/2023 17:25:54",
                    "waktu_recovery": "24/01/2023 17:43:21",
                    "durasi_response_time": 1201,
                    "durasi_recovery_time": 2248,
                    "id_posko_lama": 222301,
                    "nama_posko_lama": "POSKO ULP AMUNTAI",
                    "id_posko_baru": 222501,
                    "nama_posko_baru": "POSKO ULP PARINGIN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "GUSRAN ",
                    "alamat_pelapor": "DS. HALUBAU",
                    "no_telp_pelapor": "0527",
                    "keterangan_pelapor": "PADAM 1 BUAH",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G5423012411365",
                    "pembuat_laporan": "CC.54.ITA_HARYANI",
                    "waktu_lapor": "24/01/2023 17:04:00",
                    "waktu_dialihkan": "24/01/2023 17:09:42",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 211001,
                    "nama_posko_lama": "POSKO ULP KOTA",
                    "id_posko_baru": 211001,
                    "nama_posko_baru": "POSKO ULP KOTA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RENDI",
                    "alamat_pelapor": "JL ARI KARYA INDAH 4 RT-0 / RW-0 KEL SUNGAI KAKAP KEC  SUNGAI KAKAP KAB KUBU RAYA KALBAR (SEBERANG GG PERDAMAIAN)",
                    "no_telp_pelapor": "081350240234",
                    "keterangan_pelapor": "TIANG LISTRIK TERDENGAR BUNYI LEDAKAN (PTL PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411365",
                    "pembuat_laporan": "CC.54.ITA_HARYANI",
                    "waktu_lapor": "24/01/2023 17:04:00",
                    "waktu_dialihkan": "24/01/2023 17:09:39",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 211211,
                    "nama_posko_lama": "POSKO ULP KAKAP",
                    "id_posko_baru": 211001,
                    "nama_posko_baru": "POSKO ULP KOTA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RENDI",
                    "alamat_pelapor": "JL ARI KARYA INDAH 4 RT-0 / RW-0 KEL SUNGAI KAKAP KEC  SUNGAI KAKAP KAB KUBU RAYA KALBAR (SEBERANG GG PERDAMAIAN)",
                    "no_telp_pelapor": "081350240234",
                    "keterangan_pelapor": "TIANG LISTRIK TERDENGAR BUNYI LEDAKAN (PTL PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411348",
                    "pembuat_laporan": "CC.54.EDO",
                    "waktu_lapor": "24/01/2023 17:02:55",
                    "waktu_dialihkan": "24/01/2023 17:05:03",
                    "waktu_response": "24/01/2023 17:43:39",
                    "waktu_recovery": "24/01/2023 17:47:10",
                    "durasi_response_time": 2444,
                    "durasi_recovery_time": 2655,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NANANG",
                    "alamat_pelapor": "JL AL MUBAROK II NO 40 /03 - RT-3 / RW-2 KEL JOGLO KEC KEMBANGAN KOTA JAKARTA BARAT \\nACUAN LOKASI SEBELUM MASJID AL MUBAROK JOGLO/SAMPING LAUNDRY MODERN",
                    "no_telp_pelapor": "081299387982",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL HAMPIR PADAM). \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411340",
                    "pembuat_laporan": "CC.54.NURASIYAH.CSOI",
                    "waktu_lapor": "24/01/2023 17:01:34",
                    "waktu_dialihkan": "24/01/2023 17:05:43",
                    "waktu_response": "24/01/2023 17:50:21",
                    "waktu_recovery": "24/01/2023 18:07:52",
                    "durasi_response_time": 2927,
                    "durasi_recovery_time": 3978,
                    "id_posko_lama": 546301,
                    "nama_posko_lama": "POSKO CENGKARENG ( POSKO STT )",
                    "id_posko_baru": 546801,
                    "nama_posko_baru": "POSKO KALIDERES",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NURCAHYADI",
                    "alamat_pelapor": "JL ADI SUCIPTO RT-1 / RW-9 NO - .KEL BLENDUNG KEC BENDA. ACUAN: - ",
                    "no_telp_pelapor": "089515724203",
                    "keterangan_pelapor": "DISPLAY PADA APP TERTERA PERIKSA, PELANGGAN BERADA DI LOKASI (LISTRIK MASIH MENYALA)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411336",
                    "pembuat_laporan": "CC.54.M_FIRAS",
                    "waktu_lapor": "24/01/2023 17:00:31",
                    "waktu_dialihkan": "24/01/2023 17:02:35",
                    "waktu_response": "24/01/2023 17:32:37",
                    "waktu_recovery": "24/01/2023 17:39:32",
                    "durasi_response_time": 1926,
                    "durasi_recovery_time": 2341,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BASIR ",
                    "alamat_pelapor": "JL KABIN NO 53 C RT-1 / RW-2 KEL GAGA KEC LARANGAN KOTA TANGERANG (DEKAT ALFAMART)",
                    "no_telp_pelapor": "082124890763",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL TIDAK PADAM).\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411323",
                    "pembuat_laporan": "CC.54.HERMA.CSOI",
                    "waktu_lapor": "24/01/2023 16:58:35",
                    "waktu_dialihkan": "24/01/2023 17:00:11",
                    "waktu_response": "24/01/2023 17:23:14",
                    "waktu_recovery": "24/01/2023 18:23:51",
                    "durasi_response_time": 1479,
                    "durasi_recovery_time": 5116,
                    "id_posko_lama": 543601,
                    "nama_posko_lama": "POSKO CIPUTAT",
                    "id_posko_baru": 538731,
                    "nama_posko_baru": "POSKO ULP SAWANGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARMIL",
                    "alamat_pelapor": "JL SUMATERA 3 RT 8/06 KEL PONDOK BENDA KEC PAMULANG TANGSEL ",
                    "no_telp_pelapor": "081315350120",
                    "keterangan_pelapor": "GARDU PORTAL TERBAKAR (PTL TIDAK PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401613",
                    "pembuat_laporan": "CC.52.AGUNG.SM",
                    "waktu_lapor": "24/01/2023 16:58:03",
                    "waktu_dialihkan": "24/01/2023 19:03:58",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 545101,
                    "nama_posko_lama": "POSKO SUNTER",
                    "id_posko_baru": 542101,
                    "nama_posko_baru": "POSKO BANDENGAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NARINA",
                    "alamat_pelapor": "JLLESTARI PR GRIYA INTI SENTOSA BLOK JAKARTA 1 NO 10 KEL SUNTER AGUNG KEC TANJUNG PRIUK KOTA JAKARTA UTARA ",
                    "no_telp_pelapor": "6285888158259",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM SEJAK PKL 17.30. MOHON PENGECEKAN",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411575",
                    "pembuat_laporan": "cc.54.Sulaeman",
                    "waktu_lapor": "24/01/2023 16:58:03",
                    "waktu_dialihkan": "24/01/2023 17:50:47",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 545101,
                    "nama_posko_lama": "POSKO SUNTER",
                    "id_posko_baru": 542201,
                    "nama_posko_baru": "POSKO GUNUNG SAHARI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ARDI ",
                    "alamat_pelapor": "KOMP GRIYA INTI SENTOSA JL GRIYA LESTARI KEL SUNTER AGUNG KEC TANJUNG PRIUK JAKUT ",
                    "no_telp_pelapor": "081315100300",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400820",
                    "pembuat_laporan": "CC.14.NARSI",
                    "waktu_lapor": "24/01/2023 16:58:03",
                    "waktu_dialihkan": "24/01/2023 17:50:36",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 545101,
                    "nama_posko_lama": "POSKO SUNTER",
                    "id_posko_baru": 542101,
                    "nama_posko_baru": "POSKO BANDENGAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIWIK",
                    "alamat_pelapor": "JL.GRIYA MOLEK KOMP.GRIYA INTI SENTOSA BLOK L1 NO.30 KEL.SUNTER AGUNG KEC.TANJUNG PRIOK KOTA JAKARTA UTARA ",
                    "no_telp_pelapor": "628161919861",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411551",
                    "pembuat_laporan": "CC.54.GUSMAWARNI",
                    "waktu_lapor": "24/01/2023 16:58:03",
                    "waktu_dialihkan": "24/01/2023 17:45:56",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 545101,
                    "nama_posko_lama": "POSKO SUNTER",
                    "id_posko_baru": 542201,
                    "nama_posko_baru": "POSKO GUNUNG SAHARI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MERI",
                    "alamat_pelapor": "KK GRIYA INTI SENTOSA BLOK H 1 NO 9 JL GRIYA JELITA KEL SUNTER AGUNG KEC TANJUNG PRIUK KOTA JAKARTA UTARA",
                    "no_telp_pelapor": "081223668801",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400852",
                    "pembuat_laporan": "32330.CMD.SUGIANTO",
                    "waktu_lapor": "24/01/2023 16:55:53",
                    "waktu_dialihkan": "24/01/2023 16:57:00",
                    "waktu_response": "24/01/2023 17:32:11",
                    "waktu_recovery": "24/01/2023 19:06:25",
                    "durasi_response_time": 2178,
                    "durasi_recovery_time": 7832,
                    "id_posko_lama": 323301,
                    "nama_posko_lama": "POSKO ULP BENU BENUA",
                    "id_posko_baru": 323801,
                    "nama_posko_baru": "POSKO ULP KOLAKA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "OBED",
                    "alamat_pelapor": "WUNDULAKO",
                    "no_telp_pelapor": "085241345667",
                    "keterangan_pelapor": "MUNCUL PERIKSA DIKWH METER",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G1223012400521",
                    "pembuat_laporan": "cc.12.andre",
                    "waktu_lapor": "24/01/2023 16:54:26",
                    "waktu_dialihkan": "24/01/2023 17:05:41",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 132211,
                    "nama_posko_lama": "POSKO ULP BUKITTINGGI",
                    "id_posko_baru": 132261,
                    "nama_posko_baru": "POSKO ULP BASO",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHAYATI  ",
                    "alamat_pelapor": "JL. LACIBIARO NO.- RT.- DS CITAPUNG KEC AMPE ANGKEK KAB AGAM // DIDEKAT ROSA MART ",
                    "no_telp_pelapor": "085214102292 ",
                    "keterangan_pelapor": "5 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400846",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "24/01/2023 16:53:22",
                    "waktu_dialihkan": "24/01/2023 17:04:24",
                    "waktu_response": "24/01/2023 17:30:34",
                    "waktu_recovery": "24/01/2023 17:34:55",
                    "durasi_response_time": 2232,
                    "durasi_recovery_time": 2493,
                    "id_posko_lama": 535511,
                    "nama_posko_lama": "POSKO ULP BANDUNG SELATAN",
                    "id_posko_baru": 535671,
                    "nama_posko_baru": "POSKO ULP CIJAWURA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BASUKI  ",
                    "alamat_pelapor": "JL SALUYU INDAH XI   NO 26 C RT6 RW 10   KEL  DARWATI KEC  RANCASARI  KOTA BANDUNG   DEKAT KOMP  RIUNG BANDUNG  ",
                    "no_telp_pelapor": "628551986603",
                    "keterangan_pelapor": "APP TERTERA PERIKSA , PTL NORMAL \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411289",
                    "pembuat_laporan": "CC.54.SALSABILA",
                    "waktu_lapor": "24/01/2023 16:51:38",
                    "waktu_dialihkan": "24/01/2023 16:59:52",
                    "waktu_response": "24/01/2023 17:22:42",
                    "waktu_recovery": "24/01/2023 18:00:01",
                    "durasi_response_time": 1864,
                    "durasi_recovery_time": 4103,
                    "id_posko_lama": 543601,
                    "nama_posko_lama": "POSKO CIPUTAT",
                    "id_posko_baru": 538731,
                    "nama_posko_baru": "POSKO ULP SAWANGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE",
                    "alamat_pelapor": "JL SUMTRA 3 NO 8 KEL PD BENDA KEC PAMULANG TANGSEL. ACUAN LOKASI PERUMAHAN WARGA ",
                    "no_telp_pelapor": "088214134324",
                    "keterangan_pelapor": "KABEL JTR MENGELUARKN PERCIKAN API ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411276",
                    "pembuat_laporan": "CC.54.CLAUDIO",
                    "waktu_lapor": "24/01/2023 16:49:54",
                    "waktu_dialihkan": "24/01/2023 16:52:36",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANI ",
                    "alamat_pelapor": "JL GG LANGGAR RT3/3 NO 18 KEL PESANGGRAHAN KEC PESANGGRAHAN JAKARTA SELATAN ( ACUAN LOKAIS SEBRANG PINTU MASUK BINTARO PARK VIEW ) ",
                    "no_telp_pelapor": "0217353909",
                    "keterangan_pelapor": "1 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411275",
                    "pembuat_laporan": "CC.54.M_RIFAI",
                    "waktu_lapor": "24/01/2023 16:49:50",
                    "waktu_dialihkan": "24/01/2023 16:52:02",
                    "waktu_response": "24/01/2023 17:31:26",
                    "waktu_recovery": "24/01/2023 17:45:01",
                    "durasi_response_time": 2496,
                    "durasi_recovery_time": 3311,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ADELA",
                    "alamat_pelapor": "JL PERDATAM 6 NO 4L RT10/ RW5 KEL ULUJAMI KEC PESANGGRAHAN JAKSEL ACUAN BELAKANG PASAR CIPULIR / RUMAH POMPA AIR ",
                    "no_telp_pelapor": "081318438920",
                    "keterangan_pelapor": "1 RUMAH MCB LEMAH R1 / 2200 VA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411272",
                    "pembuat_laporan": "CC.54.UNTSA",
                    "waktu_lapor": "24/01/2023 16:48:38",
                    "waktu_dialihkan": "24/01/2023 16:51:26",
                    "waktu_response": "24/01/2023 17:11:07",
                    "waktu_recovery": "24/01/2023 17:19:26",
                    "durasi_response_time": 1349,
                    "durasi_recovery_time": 1848,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUSAN ",
                    "alamat_pelapor": "PR PESANGGRAHAN PERMAI BLOKB NO 26 KEL PETUKANGAN SELATAN KEC PESANGGRAHAN JAKSEL//DEKAT-",
                    "no_telp_pelapor": "0217356777",
                    "keterangan_pelapor": "KABEL JTR MENJUNTAI (PTL TDK PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411227",
                    "pembuat_laporan": "CC.54.UKHWATUN",
                    "waktu_lapor": "24/01/2023 16:42:19",
                    "waktu_dialihkan": "24/01/2023 16:45:35",
                    "waktu_response": "24/01/2023 17:22:45",
                    "waktu_recovery": "24/01/2023 17:27:16",
                    "durasi_response_time": 2426,
                    "durasi_recovery_time": 2697,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YAMAN",
                    "alamat_pelapor": "JL RAJAI  NO 1B    RT-3 / RW-4 KEL ULU JAMI KEC PESANGGRAHAN KOTA JAKARTA SELATAN ACUAN LOKASI DEKAT TK ANANDA DAN DEPAN RUMAH PAK RT 03 ",
                    "no_telp_pelapor": "081310222800",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KARENA SEMUA KEYPAD ANGKA PADA APP PRABAYAR   TIDAK BERFUNGSI. PTL PADAM. ID METER 14204902416.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1323012400485",
                    "pembuat_laporan": "13338.NOVI",
                    "waktu_lapor": "24/01/2023 16:42:14",
                    "waktu_dialihkan": "24/01/2023 16:42:43",
                    "waktu_response": "24/01/2023 16:53:44",
                    "waktu_recovery": "24/01/2023 17:09:55",
                    "durasi_response_time": 690,
                    "durasi_recovery_time": 1661,
                    "id_posko_lama": 133381,
                    "nama_posko_lama": "POSKO ULP KAYU ARO",
                    "id_posko_baru": 133351,
                    "nama_posko_baru": "POSKO ULP MUARA LABUH",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bp betri",
                    "alamat_pelapor": "sungai duo",
                    "no_telp_pelapor": "081287652413",
                    "keterangan_pelapor": "lampu mati",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G5423012411212",
                    "pembuat_laporan": "CC.54.SALSABILA",
                    "waktu_lapor": "24/01/2023 16:39:28",
                    "waktu_dialihkan": "24/01/2023 16:46:00",
                    "waktu_response": "24/01/2023 17:00:04",
                    "waktu_recovery": "24/01/2023 17:05:27",
                    "durasi_response_time": 1236,
                    "durasi_recovery_time": 1559,
                    "id_posko_lama": 516717,
                    "nama_posko_lama": "POSKO ULP ROGOJAMPI",
                    "id_posko_baru": 516751,
                    "nama_posko_baru": "POSKO ULP JAJAG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAIFUDIN",
                    "alamat_pelapor": "JL.CEMETUK SCLURING DN CEMETUK RT.3 RW.5 KEC.SCLURING KEL.CEMETUK KAB.BANYUWANGI ACUAN LOKASI DIDEKAT UTARA MASJID ANNUR ",
                    "no_telp_pelapor": "082333859483",
                    "keterangan_pelapor": "APP PERIKSA PTL PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400972",
                    "pembuat_laporan": "CC.55.HERU",
                    "waktu_lapor": "24/01/2023 16:39:26",
                    "waktu_dialihkan": "24/01/2023 16:40:02",
                    "waktu_response": "24/01/2023 17:09:22",
                    "waktu_recovery": "24/01/2023 17:29:26",
                    "durasi_response_time": 1796,
                    "durasi_recovery_time": 3000,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "JL SEJAHTERA RAYA NO 57 KEL LARANGAN SELATAN RT 4 RW 3 KEC LARANGAN KOTA TANGERANG PROV BANTEN. LOKASI : DEKAT BAKSO SULE ",
                    "no_telp_pelapor": "628159138829",
                    "keterangan_pelapor": "1 APP PRABAYAR TERTERA REJECT. PELANGGAN TIDAK DAPAT MENGINPUT NO TOKEN. ( PTL HAMPIR PADAM ). NO TOKEN SUDAH SESUAI : 3230 3916 6525 8466 1380",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401383",
                    "pembuat_laporan": "CC.53.KARLINA",
                    "waktu_lapor": "24/01/2023 16:38:28",
                    "waktu_dialihkan": "24/01/2023 16:41:02",
                    "waktu_response": "24/01/2023 17:37:16",
                    "waktu_recovery": "27/01/2023 11:47:32",
                    "durasi_response_time": 3528,
                    "durasi_recovery_time": 241744,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU LUCI ",
                    "alamat_pelapor": "PERUM PURI MUDING BLOK B NO 2  JL MUDING INDAH 5 NO 6 X KEL KEROBOKAN KEC KUTA UTARA KAB BADUNG LOKASI DKT NOTARIS   ",
                    "no_telp_pelapor": "0817552888",
                    "keterangan_pelapor": "KABEL SR MENJUNTAI \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400715",
                    "pembuat_laporan": "CC.14.MARTALIZA",
                    "waktu_lapor": "24/01/2023 16:35:40",
                    "waktu_dialihkan": "24/01/2023 16:42:58",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 181101,
                    "nama_posko_lama": "POSKO ULP PEKANBARU KOTA TIMUR",
                    "id_posko_baru": 181301,
                    "nama_posko_baru": "POSKO ULP RUMBAI",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONI",
                    "alamat_pelapor": "JL YOS SUDARSO KM 14 NO 2 RT 01 RW 7 KEL RUMBAI BUKIT KEC RUMBAI KOTA PEKANBARU PROV RIAU TOWER SMART FREN ",
                    "no_telp_pelapor": "0711819414",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400715",
                    "pembuat_laporan": "CC.14.MARTALIZA",
                    "waktu_lapor": "24/01/2023 16:35:40",
                    "waktu_dialihkan": "24/01/2023 16:38:05",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 125133,
                    "nama_posko_lama": "POSKO ULP LABUHAN BILIK",
                    "id_posko_baru": 181101,
                    "nama_posko_baru": "POSKO ULP PEKANBARU KOTA TIMUR",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONI",
                    "alamat_pelapor": "JL YOS SUDARSO KM 14 NO 2 RT 01 RW 7 KEL RUMBAI BUKIT KEC RUMBAI KOTA PEKANBARU PROV RIAU TOWER SMART FREN ",
                    "no_telp_pelapor": "0711819414",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400966",
                    "pembuat_laporan": "CC.55.ARIS",
                    "waktu_lapor": "24/01/2023 16:33:20",
                    "waktu_dialihkan": "24/01/2023 16:34:56",
                    "waktu_response": "24/01/2023 17:11:10",
                    "waktu_recovery": "25/01/2023 07:38:13",
                    "durasi_response_time": 2270,
                    "durasi_recovery_time": 54293,
                    "id_posko_lama": 551401,
                    "nama_posko_lama": "POSKO ULP SANUR",
                    "id_posko_baru": 551001,
                    "nama_posko_baru": "POSKO ULP DENPASAR",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01113060329",
                    "nama_pelapor": "BP GEDE RAKA . ",
                    "alamat_pelapor": "JL PADANG ADIAKSA NO 2  BR . BUANA DESA  KEL PADANG SAMBIAN KEC DENPASAR  BARAT // DEKAT RS BALI MED . ",
                    "no_telp_pelapor": "082145178535",
                    "keterangan_pelapor": "DISPLAY APP TERTERA LOGOUT ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400707",
                    "pembuat_laporan": "14110.DWI",
                    "waktu_lapor": "24/01/2023 16:31:58",
                    "waktu_dialihkan": "24/01/2023 16:38:54",
                    "waktu_response": "24/01/2023 17:11:05",
                    "waktu_recovery": "24/01/2023 18:07:08",
                    "durasi_response_time": 2347,
                    "durasi_recovery_time": 5710,
                    "id_posko_lama": 141101,
                    "nama_posko_lama": "POSKO ULP KENTEN",
                    "id_posko_baru": 141201,
                    "nama_posko_baru": "POSKO ULP SUKARAME",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "deri",
                    "alamat_pelapor": "jl serasi 1 km 13 rt2/1 no,22 sukajadi samping mushola almuana",
                    "no_telp_pelapor": "081368978796",
                    "keterangan_pelapor": "kwh rusak",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401196",
                    "pembuat_laporan": "CC.52.RANGGA",
                    "waktu_lapor": "24/01/2023 16:29:48",
                    "waktu_dialihkan": "24/01/2023 16:32:35",
                    "waktu_response": "24/01/2023 17:05:47",
                    "waktu_recovery": "24/01/2023 17:14:22",
                    "durasi_response_time": 2159,
                    "durasi_recovery_time": 2674,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP STEVEN",
                    "alamat_pelapor": "JL.PERMATA BOULEVARD PR GREEN PERMATA BOULEVARD BLOK - NO.25   RT- RW- KEL.- KEC.- KOTA.JAKARTA SELATAN,DAERAH ULUJAMI //  DEKAT UNIVERSITAS MUSTOKO",
                    "no_telp_pelapor": "081918280700",
                    "keterangan_pelapor": "PADAM 1 BANGUNAN. R3T / 11000 MCB ON SEKRING ON.APP BLANK",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401189",
                    "pembuat_laporan": "CC.52.ASIF",
                    "waktu_lapor": "24/01/2023 16:26:50",
                    "waktu_dialihkan": "24/01/2023 16:29:33",
                    "waktu_response": "24/01/2023 17:05:40",
                    "waktu_recovery": "24/01/2023 22:04:34",
                    "durasi_response_time": 2330,
                    "durasi_recovery_time": 20264,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANDRA",
                    "alamat_pelapor": "JL TEGAL CUPET GG WAYANG 35 NO 2 DS/KEL KEROBOKAN UTARA KEC KUTA UTARA KAB BADUNG BALI >>> DEKAT KEBUN BISTRO",
                    "no_telp_pelapor": "6281519555999",
                    "keterangan_pelapor": "TERKAIT NO LAPOR G5223012400665 PERIHAL BEBERAPA BANGUNAN PADAM. MOHON DITINDAK LANJUTI ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411131",
                    "pembuat_laporan": "CC.54.JUNIYATI",
                    "waktu_lapor": "24/01/2023 16:21:21",
                    "waktu_dialihkan": "24/01/2023 16:22:16",
                    "waktu_response": "24/01/2023 16:45:13",
                    "waktu_recovery": "24/01/2023 16:59:08",
                    "durasi_response_time": 1432,
                    "durasi_recovery_time": 2267,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUVENTUS ",
                    "alamat_pelapor": "JL TERATAI IV NO 36 RT 4 RW 6 KEL LARANGAN INDAH KEC LARANGAN KOTA TANGGERANG ",
                    "no_telp_pelapor": "082114429508",
                    "keterangan_pelapor": "APP TERTERA PERIKSA , PELANGGAN TIDAK BERADA DILOKASI  (PTL TIDAK PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012402010",
                    "pembuat_laporan": "CC.51.BERTA",
                    "waktu_lapor": "24/01/2023 16:18:15",
                    "waktu_dialihkan": "24/01/2023 16:35:39",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 517203,
                    "nama_posko_lama": "POSKO ULP SAMPANG",
                    "id_posko_baru": 517001,
                    "nama_posko_baru": "POSKO ULP PAMEKASAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDUL HASIP",
                    "alamat_pelapor": "JL TAMBAK OMBEN DS TAMBAK KEC OAMBEN KAB SAMPANG",
                    "no_telp_pelapor": "082335462961",
                    "keterangan_pelapor": "BANYAK  RUMAH PADAM SEJAK 14.00",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401947",
                    "pembuat_laporan": "CC.51.YULITRI",
                    "waktu_lapor": "24/01/2023 16:18:15",
                    "waktu_dialihkan": "24/01/2023 16:20:38",
                    "waktu_response": "24/01/2023 16:32:33",
                    "waktu_recovery": "24/01/2023 18:23:12",
                    "durasi_response_time": 858,
                    "durasi_recovery_time": 7497,
                    "id_posko_lama": 517203,
                    "nama_posko_lama": "POSKO ULP SAMPANG",
                    "id_posko_baru": 517001,
                    "nama_posko_baru": "POSKO ULP PAMEKASAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMIR",
                    "alamat_pelapor": "JL RAYA TAMBAK   DS TAMBAK  KEC OMBEN KAB SAMPANG",
                    "no_telp_pelapor": "081234371008",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401333",
                    "pembuat_laporan": "CC.53.MILA_H",
                    "waktu_lapor": "24/01/2023 16:16:24",
                    "waktu_dialihkan": "24/01/2023 16:18:17",
                    "waktu_response": "24/01/2023 16:29:31",
                    "waktu_recovery": "24/01/2023 16:43:18",
                    "durasi_response_time": 787,
                    "durasi_recovery_time": 1614,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. JOKO",
                    "alamat_pelapor": "JL TANAH SERATUS    RT-1 / RW-2 NO 39 KEL SUDIMARA JAYA KEC CILEDUG KOTA TANGERANG // DEKAT MUSOLA ",
                    "no_telp_pelapor": "087885724777",
                    "keterangan_pelapor": "LPB EROR PTL PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401327",
                    "pembuat_laporan": "CC.53.ANWAR",
                    "waktu_lapor": "24/01/2023 16:14:14",
                    "waktu_dialihkan": "24/01/2023 16:15:26",
                    "waktu_response": "24/01/2023 17:38:06",
                    "waktu_recovery": "24/01/2023 17:42:10",
                    "durasi_response_time": 5032,
                    "durasi_recovery_time": 5276,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DARSONO ",
                    "alamat_pelapor": "JL TANAH SERATUS NO.43 RT-1 / RW-2 KEL.SUDIMARA BARAT KEC. CILEDUK KOTA TANGERANG ACUAN DEKAT AQUA TIRTOMARTO ISI ULANG",
                    "no_telp_pelapor": "081283320053",
                    "keterangan_pelapor": "KWH METER MENGELUARKAN BAU HANGUS",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012402058",
                    "pembuat_laporan": "CC.51.WENDHI",
                    "waktu_lapor": "24/01/2023 16:13:00",
                    "waktu_dialihkan": "24/01/2023 16:48:45",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 514535,
                    "nama_posko_lama": "POSKO ULP JOMBANG",
                    "id_posko_baru": 514503,
                    "nama_posko_baru": "POSKO ULP MOJOAGUNG",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANAS",
                    "alamat_pelapor": "JL. INDUSTRI NO. 346 KEL. JANTI KEC. JOGOROTO KAB. JOMBANG \\n",
                    "no_telp_pelapor": "08113200204",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM\\nSUDAH 30 MENIT",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012402046",
                    "pembuat_laporan": "CC.51.DIMAS",
                    "waktu_lapor": "24/01/2023 16:13:00",
                    "waktu_dialihkan": "24/01/2023 16:45:44",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 514535,
                    "nama_posko_lama": "POSKO ULP JOMBANG",
                    "id_posko_baru": 514503,
                    "nama_posko_baru": "POSKO ULP MOJOAGUNG",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUNAN",
                    "alamat_pelapor": "JL RAYA JANTI SPBU JOGOLOYO DS JOGOLOYO  KEC SUMIBITO KAB JOMBANG ",
                    "no_telp_pelapor": "0321855242",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400771",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "24/01/2023 16:11:29",
                    "waktu_dialihkan": "24/01/2023 16:13:06",
                    "waktu_response": "24/01/2023 17:01:14",
                    "waktu_recovery": "24/01/2023 17:18:25",
                    "durasi_response_time": 2985,
                    "durasi_recovery_time": 4016,
                    "id_posko_lama": 311901,
                    "nama_posko_lama": "POSKO ULP PANIKI",
                    "id_posko_baru": 311901,
                    "nama_posko_baru": "POSKO ULP PANIKI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELA",
                    "alamat_pelapor": "JL POLI TEKHNIK RAYA LK 6  KEL KAIRAGI 2 KEC MAPANGET KOTA MANADO ",
                    "no_telp_pelapor": "081340519088",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400771",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "24/01/2023 16:11:29",
                    "waktu_dialihkan": "24/01/2023 16:13:00",
                    "waktu_response": "24/01/2023 17:01:14",
                    "waktu_recovery": "24/01/2023 17:18:25",
                    "durasi_response_time": 2985,
                    "durasi_recovery_time": 4016,
                    "id_posko_lama": 311021,
                    "nama_posko_lama": "POSKO ULP MANADO SELATAN",
                    "id_posko_baru": 311901,
                    "nama_posko_baru": "POSKO ULP PANIKI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELA",
                    "alamat_pelapor": "JL POLI TEKHNIK RAYA LK 6  KEL KAIRAGI 2 KEC MAPANGET KOTA MANADO ",
                    "no_telp_pelapor": "081340519088",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401316",
                    "pembuat_laporan": "CC.53.KARLINA",
                    "waktu_lapor": "24/01/2023 16:10:45",
                    "waktu_dialihkan": "24/01/2023 16:17:38",
                    "waktu_response": "24/01/2023 16:49:22",
                    "waktu_recovery": "24/01/2023 17:07:38",
                    "durasi_response_time": 2317,
                    "durasi_recovery_time": 3413,
                    "id_posko_lama": 538651,
                    "nama_posko_lama": "POSKO ULP CILEUNGSI",
                    "id_posko_baru": 538671,
                    "nama_posko_baru": "POSKO ULP JONGGOL",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKHSAN ",
                    "alamat_pelapor": "JL - KP PONDEY DS MAMPIR RT 17/08 NO 0 KEC CILEUNGSI KAB BOGOR LOKASI DKT KANTOR DESA  \\n",
                    "no_telp_pelapor": "6285891248450",
                    "keterangan_pelapor": "KABEL SR PUTUS TERTIMPA POHON BANGUNAN PADAM \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400920",
                    "pembuat_laporan": "CC.55.NADIK",
                    "waktu_lapor": "24/01/2023 16:09:56",
                    "waktu_dialihkan": "24/01/2023 16:12:27",
                    "waktu_response": "24/01/2023 16:31:00",
                    "waktu_recovery": "24/01/2023 16:56:19",
                    "durasi_response_time": 1264,
                    "durasi_recovery_time": 2783,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "150858",
                    "nama_pelapor": "BP JANUAR",
                    "alamat_pelapor": "JLN CEGERAYA KK SAHID MANSION BLOK C NO.32  RT-4 / RW-5 KEL MANGUN TIMUR KEC PONDOK AREN KOTA TANGGERANG SELATAN ACUAN:MASUK GERBANG PERTIGAAN KEKIRI GG PERTAMA KEKIRI ",
                    "no_telp_pelapor": "6285691018025",
                    "keterangan_pelapor": "1 APP PRABAYAR  (PADAM ) TIDAK BISA MEMASUKKAN PULSA. APP TERTERA GAGAL  MEMASUKAN TPKEN SISA TOKEN: KWH\\nDENGAN NO TOKEN:10971030239704849955\\nNOMETER :86018342120",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012411097",
                    "pembuat_laporan": "CC.54.WISNU_Y.SM",
                    "waktu_lapor": "24/01/2023 16:05:46",
                    "waktu_dialihkan": "24/01/2023 16:06:55",
                    "waktu_response": "24/01/2023 16:52:42",
                    "waktu_recovery": "24/01/2023 19:39:13",
                    "durasi_response_time": 2816,
                    "durasi_recovery_time": 12807,
                    "id_posko_lama": 546301,
                    "nama_posko_lama": "POSKO CENGKARENG ( POSKO STT )",
                    "id_posko_baru": 546801,
                    "nama_posko_baru": "POSKO KALIDERES",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HAWALIYAH / hawaliyah96 ",
                    "alamat_pelapor": "JL.RAYA PREPEDAN, RT.05/RW.06 KEL : KAMAL KEC: KALIDERES PATOKANNYA: DELLER UUNG",
                    "no_telp_pelapor": "089525225197",
                    "keterangan_pelapor": "BANYAK RUMAH VOLTASE TIDAK STABIL. ",
                    "media": "Instagram"
                },
                {
                    "no_laporan": "G1223012400457",
                    "pembuat_laporan": "cc.12.hambali",
                    "waktu_lapor": "24/01/2023 15:54:35",
                    "waktu_dialihkan": "24/01/2023 17:10:51",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": 6777,
                    "durasi_recovery_time": 6777,
                    "id_posko_lama": 128051,
                    "nama_posko_lama": "POSKO ULP DENAI",
                    "id_posko_baru": 120033,
                    "nama_posko_baru": "POSKO ULP MEDAN SELATAN",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIAN ",
                    "alamat_pelapor": "JL PASAR 4 TAMBAK REJO NO - RT/RW DSN III KEL BANDAR KHALIFAH KEC PERCUT SEITUAN KAB DELI SERDANG \\nACUAN DEPAN GG BERSAMA DUA ",
                    "no_telp_pelapor": "081374608782",
                    "keterangan_pelapor": "APP TERTERA PERIKSA ( PTL NYALA)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400457",
                    "pembuat_laporan": "cc.12.hambali",
                    "waktu_lapor": "24/01/2023 15:54:35",
                    "waktu_dialihkan": "24/01/2023 16:45:48",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": 6777,
                    "durasi_recovery_time": 6777,
                    "id_posko_lama": 120033,
                    "nama_posko_lama": "POSKO ULP MEDAN SELATAN",
                    "id_posko_baru": 128051,
                    "nama_posko_baru": "POSKO ULP DENAI",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIAN ",
                    "alamat_pelapor": "JL PASAR 4 TAMBAK REJO NO - RT/RW DSN III KEL BANDAR KHALIFAH KEC PERCUT SEITUAN KAB DELI SERDANG \\nACUAN DEPAN GG BERSAMA DUA ",
                    "no_telp_pelapor": "081374608782",
                    "keterangan_pelapor": "APP TERTERA PERIKSA ( PTL NYALA)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400457",
                    "pembuat_laporan": "cc.12.hambali",
                    "waktu_lapor": "24/01/2023 15:54:35",
                    "waktu_dialihkan": "24/01/2023 16:09:51",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": 6777,
                    "durasi_recovery_time": 6777,
                    "id_posko_lama": 128051,
                    "nama_posko_lama": "POSKO ULP DENAI",
                    "id_posko_baru": 120033,
                    "nama_posko_baru": "POSKO ULP MEDAN SELATAN",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIAN ",
                    "alamat_pelapor": "JL PASAR 4 TAMBAK REJO NO - RT/RW DSN III KEL BANDAR KHALIFAH KEC PERCUT SEITUAN KAB DELI SERDANG \\nACUAN DEPAN GG BERSAMA DUA ",
                    "no_telp_pelapor": "081374608782",
                    "keterangan_pelapor": "APP TERTERA PERIKSA ( PTL NYALA)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401256",
                    "pembuat_laporan": "CC.53.PINKY",
                    "waktu_lapor": "24/01/2023 15:43:00",
                    "waktu_dialihkan": "24/01/2023 15:52:09",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538531,
                    "nama_posko_baru": "POSKO ULP JASINGA",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MANTO",
                    "alamat_pelapor": "KP SUKASIRNA RT 1 RW 8 DS TAMANSARI KEC RUMPIN KAB BOGOR ",
                    "no_telp_pelapor": "082218731605",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401256",
                    "pembuat_laporan": "CC.53.PINKY",
                    "waktu_lapor": "24/01/2023 15:43:00",
                    "waktu_dialihkan": "24/01/2023 15:50:24",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 566201,
                    "nama_posko_lama": "POSKO SERPONG",
                    "id_posko_baru": 538411,
                    "nama_posko_baru": "POSKO ULP BOGOR BARAT",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MANTO",
                    "alamat_pelapor": "KP SUKASIRNA RT 1 RW 8 DS TAMANSARI KEC RUMPIN KAB BOGOR ",
                    "no_telp_pelapor": "082218731605",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401805",
                    "pembuat_laporan": "cc.51.rahman",
                    "waktu_lapor": "24/01/2023 15:41:19",
                    "waktu_dialihkan": "24/01/2023 15:54:27",
                    "waktu_response": "24/01/2023 16:27:45",
                    "waktu_recovery": "24/01/2023 17:42:08",
                    "durasi_response_time": 2786,
                    "durasi_recovery_time": 7249,
                    "id_posko_lama": 546301,
                    "nama_posko_lama": "POSKO CENGKARENG ( POSKO STT )",
                    "id_posko_baru": 546801,
                    "nama_posko_baru": "POSKO KALIDERES",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "45031106748",
                    "nama_pelapor": "IBU YOHANA",
                    "alamat_pelapor": "JL BULEVARD UTARA PER PURI GARDENA BLK B2 12E KEL PEGADUNGAN KEC KALIDERES , JAKBAR // KNTOR RW 14 ",
                    "no_telp_pelapor": "081283419668",
                    "keterangan_pelapor": "APP PRABAYAR MUNCUL KETERANGAN PERIKSA, PTL MENYALA \\n ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400647",
                    "pembuat_laporan": "CC.14.TITIN",
                    "waktu_lapor": "24/01/2023 15:40:27",
                    "waktu_dialihkan": "24/01/2023 16:30:50",
                    "waktu_response": "24/01/2023 17:00:29",
                    "waktu_recovery": "24/01/2023 17:32:46",
                    "durasi_response_time": 4802,
                    "durasi_recovery_time": 6739,
                    "id_posko_lama": 181401,
                    "nama_posko_lama": "POSKO ULP PANAM",
                    "id_posko_baru": 181121,
                    "nama_posko_baru": "",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32120127264",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL KUBANG RAYA PERUMAHAN MAHKOTA RIAU III BLOK A7 NO 2 DESA TARAI BANGUN KEC: TAMBANG KAB: KAMPAR, RIAU. LOKASI : DI DEPAN KANTOR DESA TARAI BANGUN",
                    "no_telp_pelapor": "08126718685",
                    "keterangan_pelapor": "ANGKA KEYPAD APP PRABAYAR TIDAK BERFUNGSI (PTL MENYALA).",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401793",
                    "pembuat_laporan": "CC.51.NITA",
                    "waktu_lapor": "24/01/2023 15:38:28",
                    "waktu_dialihkan": "24/01/2023 15:44:12",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 513552,
                    "nama_posko_lama": "POSKO ULP PRIGEN",
                    "id_posko_baru": 513541,
                    "nama_posko_baru": "POSKO ULP PANDAAN",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELINDA ",
                    "alamat_pelapor": "JL JAWI CANDI WATES KEL CANDI WATES KEC PRIGEN KAB PASURUAN ",
                    "no_telp_pelapor": "081259406820",
                    "keterangan_pelapor": "SEJAK 11:00 BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400859",
                    "pembuat_laporan": "CC.55.SUBAWA",
                    "waktu_lapor": "24/01/2023 15:31:29",
                    "waktu_dialihkan": "24/01/2023 15:34:52",
                    "waktu_response": "24/01/2023 16:24:27",
                    "waktu_recovery": "24/01/2023 21:59:58",
                    "durasi_response_time": 3178,
                    "durasi_recovery_time": 23309,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL TEGAL CUPEK NO 87 BR ANYAR -ANYAR KELOD DESA KEROBOKAN KEC KUTA UTARA KAB BADUNG.LOKASI :  TEPATNYA JIWANTA VILLA ",
                    "no_telp_pelapor": "03619347685",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400700",
                    "pembuat_laporan": "CC.32.HARTATI",
                    "waktu_lapor": "24/01/2023 15:30:23",
                    "waktu_dialihkan": "24/01/2023 15:32:52",
                    "waktu_response": "24/01/2023 16:28:07",
                    "waktu_recovery": "24/01/2023 16:42:56",
                    "durasi_response_time": 3464,
                    "durasi_recovery_time": 4353,
                    "id_posko_lama": 311011,
                    "nama_posko_lama": "POSKO ULP MANADO UTARA",
                    "id_posko_baru": 311901,
                    "nama_posko_baru": "POSKO ULP PANIKI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LUSI",
                    "alamat_pelapor": "JL. KASURATAN KEL. BUHA KEC. MAPANGET KOTA MANADO (ACUAN LOKASI : DI DEKAT MITING POINT)",
                    "no_telp_pelapor": "085287402370",
                    "keterangan_pelapor": "GARDU MELEDAK (BANYAK RUMAH PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400856",
                    "pembuat_laporan": "CC.55.SETYA",
                    "waktu_lapor": "24/01/2023 15:27:48",
                    "waktu_dialihkan": "24/01/2023 15:35:20",
                    "waktu_response": "24/01/2023 15:58:50",
                    "waktu_recovery": "24/01/2023 16:14:06",
                    "durasi_response_time": 1862,
                    "durasi_recovery_time": 2778,
                    "id_posko_lama": 551102,
                    "nama_posko_lama": "POSKO ULP MENGWI",
                    "id_posko_baru": 551204,
                    "nama_posko_baru": "POSKO ULP KUTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": "JL PENGUBENGAN KAUH NO 79 BR PENGUBENGAN KAUH KEL KEROBOKAN KEC KUTA UTARA KAB BADUNG. LOKASI : SEBELAH MONEY CHANGER MEKAR",
                    "no_telp_pelapor": "081999209708",
                    "keterangan_pelapor": "1 APP PRABAYAR TERTERA PERIKSA. PTL MENYALA / BISA DIHUBUNGI VIA WA DAN SMS\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401084",
                    "pembuat_laporan": "CC.52.FITRIANA",
                    "waktu_lapor": "24/01/2023 15:27:13",
                    "waktu_dialihkan": "24/01/2023 15:32:52",
                    "waktu_response": "24/01/2023 15:54:09",
                    "waktu_recovery": "24/01/2023 16:04:44",
                    "durasi_response_time": 1616,
                    "durasi_recovery_time": 2251,
                    "id_posko_lama": 545101,
                    "nama_posko_lama": "POSKO SUNTER",
                    "id_posko_baru": 545301,
                    "nama_posko_baru": "POSKO MARUNDA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YASIN",
                    "alamat_pelapor": "JL. GANG MASJID AL KUROMAH RT.10 RW.03 KEL. RAWA BADAK SELATAN KEC. KOJA, KOTA JAKARTA UTARA, DEPAN RUMAH KETUA RT.10 NO.15 ",
                    "no_telp_pelapor": "62818609526",
                    "keterangan_pelapor": "TIANG LISTRIK PATAH HAMPIR ROBOH, PTL MASIH MENYALA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G4223012400076",
                    "pembuat_laporan": "42610.PILIP",
                    "waktu_lapor": "24/01/2023 15:26:21",
                    "waktu_dialihkan": "24/01/2023 15:26:43",
                    "waktu_response": "24/01/2023 15:44:50",
                    "waktu_recovery": "24/01/2023 15:50:36",
                    "durasi_response_time": 1109,
                    "durasi_recovery_time": 1455,
                    "id_posko_lama": 426201,
                    "nama_posko_lama": "POSKO ULP TIMIKA JAYA",
                    "id_posko_baru": 426101,
                    "nama_posko_baru": "POSKO ULP TIMIKA KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "haswiyanti ",
                    "alamat_pelapor": " BTN JASTI IRIGASI",
                    "no_telp_pelapor": "082198066839",
                    "keterangan_pelapor": "Lampu padam",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400423",
                    "pembuat_laporan": "CC.12.AKMALUL",
                    "waktu_lapor": "24/01/2023 15:24:38",
                    "waktu_dialihkan": "24/01/2023 15:32:31",
                    "waktu_response": "24/01/2023 16:00:21",
                    "waktu_recovery": "24/01/2023 16:21:14",
                    "durasi_response_time": 2143,
                    "durasi_recovery_time": 3396,
                    "id_posko_lama": 122011,
                    "nama_posko_lama": "POSKO ULP BINJAI KOTA",
                    "id_posko_baru": 122022,
                    "nama_posko_baru": "POSKO ULP BINJAI TIMUR",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IHSANI",
                    "alamat_pelapor": "PR PONDOK PAYUNG TEDUH JL KLAMBIR LIMA BLOK B NO 38  KEL DELIMA KAMPUNG KEC HAMPARAN PERAK KAB DELI SERDANG / DEKAT TK DAN MUSHOLLAH ",
                    "no_telp_pelapor": "082160635656",
                    "keterangan_pelapor": "2 RUMAH PADAM \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400423",
                    "pembuat_laporan": "CC.12.AKMALUL",
                    "waktu_lapor": "24/01/2023 15:24:38",
                    "waktu_dialihkan": "24/01/2023 15:25:46",
                    "waktu_response": "24/01/2023 16:00:21",
                    "waktu_recovery": "24/01/2023 16:21:14",
                    "durasi_response_time": 2143,
                    "durasi_recovery_time": 3396,
                    "id_posko_lama": 128031,
                    "nama_posko_lama": "POSKO ULP HELVETIA",
                    "id_posko_baru": 122011,
                    "nama_posko_baru": "POSKO ULP BINJAI KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IHSANI",
                    "alamat_pelapor": "PR PONDOK PAYUNG TEDUH JL KLAMBIR LIMA BLOK B NO 38  KEL DELIMA KAMPUNG KEC HAMPARAN PERAK KAB DELI SERDANG / DEKAT TK DAN MUSHOLLAH ",
                    "no_telp_pelapor": "082160635656",
                    "keterangan_pelapor": "2 RUMAH PADAM \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400624",
                    "pembuat_laporan": "CC.14.DESKA",
                    "waktu_lapor": "24/01/2023 15:21:42",
                    "waktu_dialihkan": "24/01/2023 15:25:24",
                    "waktu_response": "24/01/2023 15:59:00",
                    "waktu_recovery": "24/01/2023 16:34:00",
                    "durasi_response_time": 2238,
                    "durasi_recovery_time": 4338,
                    "id_posko_lama": 538651,
                    "nama_posko_lama": "POSKO ULP CILEUNGSI",
                    "id_posko_baru": 538671,
                    "nama_posko_baru": "POSKO ULP JONGGOL",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LISKA",
                    "alamat_pelapor": "JL RAYA BOJONG SENTUL KP PENDEUY DS MAMPIR RT 16 RW 8 KEC CILEUNGSIH KAB BOGOR. ",
                    "no_telp_pelapor": "083804066507",
                    "keterangan_pelapor": "SR PUTUS (PTL PADAM 4 RUMAH)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410897",
                    "pembuat_laporan": "CC.54.IRWANSYAH",
                    "waktu_lapor": "24/01/2023 15:20:36",
                    "waktu_dialihkan": "24/01/2023 15:24:02",
                    "waktu_response": "24/01/2023 15:51:53",
                    "waktu_recovery": "24/01/2023 16:02:03",
                    "durasi_response_time": 1877,
                    "durasi_recovery_time": 2487,
                    "id_posko_lama": 551401,
                    "nama_posko_lama": "POSKO ULP SANUR",
                    "id_posko_baru": 552002,
                    "nama_posko_baru": "POSKO ULP GIANYAR",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7819777",
                    "nama_pelapor": "BP ANGGARA/IBU MARDINAH",
                    "alamat_pelapor": "BR MEDAHAN KANGIN DS MEDAHAN KEC BELAH BATU KAB GIANYAR  BALI DEKAT BALE BANJAR",
                    "no_telp_pelapor": "081236426131",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MENGINPUT TOKEN UPDATE VKRN 43 (PTL PADAM) SISA 00 KWH",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401526",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "24/01/2023 15:15:00",
                    "waktu_dialihkan": "24/01/2023 23:37:53",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 535551,
                    "nama_posko_lama": "POSKO ULP BANDUNG BARAT",
                    "id_posko_baru": 535331,
                    "nama_posko_baru": "POSKO ULP RANCAEKEK",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAFI  ",
                    "alamat_pelapor": "EL. HEGARMANAH KEC. CIKANCUNG KAB. BANDUNG \\n\\n",
                    "no_telp_pelapor": "081383874595",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410860",
                    "pembuat_laporan": "CC.54.RIDHO",
                    "waktu_lapor": "24/01/2023 15:08:56",
                    "waktu_dialihkan": "24/01/2023 15:20:42",
                    "waktu_response": "24/01/2023 15:54:34",
                    "waktu_recovery": "24/01/2023 16:45:42",
                    "durasi_response_time": 2738,
                    "durasi_recovery_time": 5806,
                    "id_posko_lama": 543301,
                    "nama_posko_lama": "POSKO KEBON JERUK",
                    "id_posko_baru": 541201,
                    "nama_posko_baru": "POSKO GROGOL ( DISJAYA )",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GEOVANI ",
                    "alamat_pelapor": "JL DURI INTAN 1 RT 4 RW 12 KEL DURI KEPA KEC KEBON JERUK JAKARTA BARAT DEKAT - ",
                    "no_telp_pelapor": "081287778432",
                    "keterangan_pelapor": "SR PUTUS ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401287",
                    "pembuat_laporan": "cc.53.wildan",
                    "waktu_lapor": "24/01/2023 15:08:00",
                    "waktu_dialihkan": "24/01/2023 16:00:12",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538731,
                    "nama_posko_baru": "POSKO ULP SAWANGAN",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "PERUM PANORAMA BALI RESIDENCE JL HAJI USA KEL PUTATNUTUG KEC CISEENG KAB BOGOR  ",
                    "no_telp_pelapor": "087886835984",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM SEJAK JAM 14,00",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401777",
                    "pembuat_laporan": "CC.51.NITA",
                    "waktu_lapor": "24/01/2023 15:08:00",
                    "waktu_dialihkan": "24/01/2023 15:39:51",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538731,
                    "nama_posko_baru": "POSKO ULP SAWANGAN",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SATRIA",
                    "alamat_pelapor": "JL KP RAMI AND KP RAMI DS PUTAT NUTUG KEC CISEENG KAB BOGOR ",
                    "no_telp_pelapor": "081211250714",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM SEJAK 15:00 ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410924",
                    "pembuat_laporan": "CC.54.AMELIA",
                    "waktu_lapor": "24/01/2023 15:08:00",
                    "waktu_dialihkan": "24/01/2023 15:27:26",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538731,
                    "nama_posko_baru": "POSKO ULP SAWANGAN",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUKE ",
                    "alamat_pelapor": "JL H USA NO 53 KEC CISEENG KEL  PUTAT NUTUG KAB BOGOR JAWA BARAT ",
                    "no_telp_pelapor": "081297143478",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400837",
                    "pembuat_laporan": "CC.55.DARMA_P",
                    "waktu_lapor": "24/01/2023 15:08:00",
                    "waktu_dialihkan": "24/01/2023 15:14:19",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538731,
                    "nama_posko_baru": "POSKO ULP SAWANGAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN",
                    "alamat_pelapor": "PR PANORAMA BALI RESIDENCE KEL PUTAT NUTUG KEC CISEENG KAB BOGOR ",
                    "no_telp_pelapor": "087885977187",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410868",
                    "pembuat_laporan": "CC.54.EKI_PRATAMA",
                    "waktu_lapor": "24/01/2023 15:08:00",
                    "waktu_dialihkan": "24/01/2023 15:14:03",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538731,
                    "nama_posko_baru": "POSKO ULP SAWANGAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DERI ",
                    "alamat_pelapor": "JL- KP BAJONG INDAH NO 33 RT 2/6  KEL.PUTAT NUTUG KEC CISSENG KAB BOGOR JABAR",
                    "no_telp_pelapor": "082110910619",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401041",
                    "pembuat_laporan": "CC.52.DYAH",
                    "waktu_lapor": "24/01/2023 15:08:00",
                    "waktu_dialihkan": "24/01/2023 15:01:53",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538731,
                    "nama_posko_baru": "POSKO ULP SAWANGAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "JL. PRADASAN LAWI KEL. PUTET NUTUG KEC CISEENG KAB BOGOR ",
                    "no_telp_pelapor": "6285880830524",
                    "keterangan_pelapor": "1 WILAYAH PADAM // UPDATE LAPORAN (CC.12.ANDRE)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401700",
                    "pembuat_laporan": "CC.51.INTAN",
                    "waktu_lapor": "24/01/2023 15:05:35",
                    "waktu_dialihkan": "24/01/2023 15:20:56",
                    "waktu_response": "24/01/2023 15:50:24",
                    "waktu_recovery": "24/01/2023 18:15:24",
                    "durasi_response_time": 2689,
                    "durasi_recovery_time": 11389,
                    "id_posko_lama": 543301,
                    "nama_posko_lama": "POSKO KEBON JERUK",
                    "id_posko_baru": 541201,
                    "nama_posko_baru": "POSKO GROGOL ( DISJAYA )",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA",
                    "alamat_pelapor": "JL   GREEN VILLE PR GREEN VILLE BLOK BG NO 12A    KEL   DURI KEPA KEC KEBON JERUK KOTA   JAKARTA BARAT   / BANK  UOB  ",
                    "no_telp_pelapor": "085370705705",
                    "keterangan_pelapor": "1  KWH METER  VOLTAGE  DROP  ( MASIH TERJADI )  SEJAK    HARI INI  LEBIH DARI 1 JAM  ,  FREKUENSI TERJADI 1 KALI \\n ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401148",
                    "pembuat_laporan": "538.FAHMI",
                    "waktu_lapor": "24/01/2023 14:50:24",
                    "waktu_dialihkan": "24/01/2023 14:51:40",
                    "waktu_response": "24/01/2023 15:12:54",
                    "waktu_recovery": "24/01/2023 15:56:12",
                    "durasi_response_time": 1350,
                    "durasi_recovery_time": 3948,
                    "id_posko_lama": 538211,
                    "nama_posko_lama": "POSKO ULP BOGOR TIMUR",
                    "id_posko_baru": 538731,
                    "nama_posko_baru": "POSKO ULP SAWANGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PAK ADE AHYADI",
                    "alamat_pelapor": "JL RAYA SAWANGAN RT 03/7 SAWANGAN DEPOK , PATOKAN BELAKANG APOTIK K24 RSUD",
                    "no_telp_pelapor": "081802865098",
                    "keterangan_pelapor": "1 RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410754",
                    "pembuat_laporan": "CC.54.RAMDANI",
                    "waktu_lapor": "24/01/2023 14:43:32",
                    "waktu_dialihkan": "24/01/2023 14:47:01",
                    "waktu_response": "24/01/2023 15:17:10",
                    "waktu_recovery": "24/01/2023 15:24:28",
                    "durasi_response_time": 2018,
                    "durasi_recovery_time": 2456,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543601,
                    "nama_posko_baru": "POSKO CIPUTAT",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SULAIMAN",
                    "alamat_pelapor": "JL WR SUPRATMAN KP UTAN NO - RT - RW - KEL CEMPAKA PUTIH KEC CIPUTAT TIMUR TANGSEL ACUAN LOKASI SAMPING RS VIA MEDIKA",
                    "no_telp_pelapor": "081224918337",
                    "keterangan_pelapor": "APP PRABAYAR MENGELUARKAN ASAP (PTL DIPADAMKAN)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401182",
                    "pembuat_laporan": "CC.53.ARIEP",
                    "waktu_lapor": "24/01/2023 14:37:38",
                    "waktu_dialihkan": "24/01/2023 15:08:42",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 535551,
                    "nama_posko_lama": "POSKO ULP BANDUNG BARAT",
                    "id_posko_baru": 535751,
                    "nama_posko_baru": "POSKO ULP KOPO",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GINA",
                    "alamat_pelapor": "JL SATRIA RAYA NO 18 KEL BABAKAN KEC BABAKAN CIPARAY KOTA BANDUNG",
                    "no_telp_pelapor": "081322063336",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM SEJAK PUKUL 13.00 ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401850",
                    "pembuat_laporan": "CC.51.NENI",
                    "waktu_lapor": "24/01/2023 14:37:03",
                    "waktu_dialihkan": "24/01/2023 16:12:33",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 514011,
                    "nama_posko_lama": "POSKO ULP KEDIRI KOTA",
                    "id_posko_baru": 514111,
                    "nama_posko_baru": "POSKO ULP GROGOL ( DISJATIM )",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SISI",
                    "alamat_pelapor": "JL. JAKSA AGUNG SUPRAPTO DS SEMAMPIR  KEL KOTA KEDIRI ",
                    "no_telp_pelapor": "082231068793",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401603",
                    "pembuat_laporan": "CC.51.WINDYA",
                    "waktu_lapor": "24/01/2023 14:36:51",
                    "waktu_dialihkan": "24/01/2023 14:37:35",
                    "waktu_response": "24/01/2023 16:05:36",
                    "waktu_recovery": "24/01/2023 16:13:45",
                    "durasi_response_time": 5325,
                    "durasi_recovery_time": 5814,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PURWADI ",
                    "alamat_pelapor": "JL KAV SETIABUDI NO 36 RT 4 RW 4 KEL CIPADU KEC LARANGAN KOTA TANGERANG/MASUK JL KAV SETIABUDI SAMPAI UJUNG",
                    "no_telp_pelapor": "081389551660",
                    "keterangan_pelapor": "1 RUMAH PADAM PASCABAYAR (POSISI LEMAH TIDAK BISA DI ON KAN MESKIPUN BEBAN DIKURANGI DAN SEKERING ON) TERKAIT G5123012401165 BELUM DITANGANI ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401592",
                    "pembuat_laporan": "CC.51.RACHMA",
                    "waktu_lapor": "24/01/2023 14:33:10",
                    "waktu_dialihkan": "24/01/2023 14:35:21",
                    "waktu_response": "24/01/2023 14:49:14",
                    "waktu_recovery": "24/01/2023 15:15:16",
                    "durasi_response_time": 964,
                    "durasi_recovery_time": 2526,
                    "id_posko_lama": 143001,
                    "nama_posko_lama": "POSKO ULP TELANAI PURA",
                    "id_posko_baru": 143101,
                    "nama_posko_baru": "POSKO ULP KOTA BARU",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LENA",
                    "alamat_pelapor": "JL KASANG PUDAK RUKO NO. 5 RT 0 RW 0 KEL KUMPEI ULU KEC MUARA JAMBI KOTA MUARA JAMBI\\nDEKAT ROTI KASANG KUMPEY",
                    "no_telp_pelapor": "081274757716",
                    "keterangan_pelapor": "KABEL SR TERSANGKUT TRUK SEHINGGATERPUTUS PTL 5 RUKO PADAM// UPDATE LAPOR ULANG , UPDATE 4 RUKO PADAM,. CC.51.SUSANTI",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3123012400083",
                    "pembuat_laporan": "31950.DESIANA",
                    "waktu_lapor": "24/01/2023 14:31:52",
                    "waktu_dialihkan": "24/01/2023 14:32:16",
                    "waktu_response": "24/01/2023 14:48:49",
                    "waktu_recovery": "24/01/2023 14:53:47",
                    "durasi_response_time": 1017,
                    "durasi_recovery_time": 1315,
                    "id_posko_lama": 319501,
                    "nama_posko_lama": "POSKO ULP LUWUK",
                    "id_posko_baru": 319101,
                    "nama_posko_baru": "POSKO ULP TOILI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sukendri",
                    "alamat_pelapor": "saribuana",
                    "no_telp_pelapor": "085825478091",
                    "keterangan_pelapor": "periksa",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G5423012410716",
                    "pembuat_laporan": "CC.54.GUSMAWARNI",
                    "waktu_lapor": "24/01/2023 14:31:29",
                    "waktu_dialihkan": "24/01/2023 14:32:21",
                    "waktu_response": "24/01/2023 16:19:34",
                    "waktu_recovery": "24/01/2023 16:28:56",
                    "durasi_response_time": 6485,
                    "durasi_recovery_time": 7047,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU AFIFAH",
                    "alamat_pelapor": "JL RADEN SALEH PR PONDOK SURYA BLOK AA NO 16 RT-05/11 KEL KARANG TENGAH KEC KARANG TENGAH KAB TANGERANG 15157 // DEKAT MASJID AT TAQWA",
                    "no_telp_pelapor": "081294634258",
                    "keterangan_pelapor": "MCB LEMAH R1 / 1300",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401585",
                    "pembuat_laporan": "CC.51.KARTIKA",
                    "waktu_lapor": "24/01/2023 14:30:42",
                    "waktu_dialihkan": "24/01/2023 14:31:58",
                    "waktu_response": "24/01/2023 15:17:46",
                    "waktu_recovery": null,
                    "durasi_response_time": 2824,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WANDRASYAH LUBIS",
                    "alamat_pelapor": "JL MASJID AL BAIDHO KP DUKUH NO 69 RT 2 RW 3 KEL SUDIMARA SELATAN KEC CILEDUK KOTA TANGERANG SAMPING MUSHOLA AL BAINAH",
                    "no_telp_pelapor": "081384471689",
                    "keterangan_pelapor": "MCB APP LEMAH / LAPOR ULANG CC.51.UCOK",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410684",
                    "pembuat_laporan": "CC.54.PRATIWI",
                    "waktu_lapor": "24/01/2023 14:25:02",
                    "waktu_dialihkan": "24/01/2023 14:32:37",
                    "waktu_response": "24/01/2023 14:58:36",
                    "waktu_recovery": "24/01/2023 15:00:02",
                    "durasi_response_time": 2014,
                    "durasi_recovery_time": 2100,
                    "id_posko_lama": 544201,
                    "nama_posko_lama": "POSKO PONDOK KOPI",
                    "id_posko_baru": 545301,
                    "nama_posko_baru": "POSKO MARUNDA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA",
                    "alamat_pelapor": "JL RAYA BEKASI KM 21 22 KAMPUNG PETUKANGAN RT 4 RW 5 KEL RAWA TERATE  KEC CAKUNG JAKARTA TIMUR ",
                    "no_telp_pelapor": "081295654526",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401559",
                    "pembuat_laporan": "CC.53.AHMAD",
                    "waktu_lapor": "24/01/2023 14:25:00",
                    "waktu_dialihkan": "24/01/2023 17:55:38",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511032,
                    "nama_posko_lama": "POSKO ULP TANDES",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. HAMDAN",
                    "alamat_pelapor": "JL SIMOREJO SARI B3 KEL. ASEMROWO KEC. ASEMROWO, KODYA SURABAYA",
                    "no_telp_pelapor": "087851300051",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM SEJAK SIANG",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401362",
                    "pembuat_laporan": "CC.52.SIDIK",
                    "waktu_lapor": "24/01/2023 14:25:00",
                    "waktu_dialihkan": "24/01/2023 17:55:26",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511032,
                    "nama_posko_lama": "POSKO ULP TANDES",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUSLIATIN",
                    "alamat_pelapor": "JL. TAMBAK MAS SELATAN GG. 123 KEL. ASEM ROWO KEC. ASEM ROWO KOTA SURABAYA",
                    "no_telp_pelapor": "087703393988",
                    "keterangan_pelapor": "1 WILAYAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401542",
                    "pembuat_laporan": "CC.53.KADIKA",
                    "waktu_lapor": "24/01/2023 14:25:00",
                    "waktu_dialihkan": "24/01/2023 17:55:15",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511032,
                    "nama_posko_lama": "POSKO ULP TANDES",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIAM ",
                    "alamat_pelapor": "JL. KEMAYOR BARAT 7 KEL ASEM ROWO KEC MEROWO KOTA SURABAYA ",
                    "no_telp_pelapor": "087721677701",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400769",
                    "pembuat_laporan": "CC.55.DODI",
                    "waktu_lapor": "24/01/2023 14:20:58",
                    "waktu_dialihkan": "24/01/2023 14:22:18",
                    "waktu_response": "24/01/2023 14:41:44",
                    "waktu_recovery": "24/01/2023 14:49:07",
                    "durasi_response_time": 1246,
                    "durasi_recovery_time": 1689,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAMADANI",
                    "alamat_pelapor": "JL GURU KOJAR 1 NO- RT-7 / RW-13 KEL JURANG MANGU TIMUR KEC PONDOK AREN KOTA TANGERANG SELATAN. LOKASI: DEKAT INDOMARET",
                    "no_telp_pelapor": "087880475486",
                    "keterangan_pelapor": "1 APP PRABAYAR TERTERA GAGAL. TIDAK BISA MEMASUKKAN PULSA. (PTL PADAM). SETELAH UPDATE VKRN 43. INFO PELANGGAN TERDAPAT GAMBAR PENSIL DI LAYAR APP",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410649",
                    "pembuat_laporan": "CC.54.SARTIKA",
                    "waktu_lapor": "24/01/2023 14:18:15",
                    "waktu_dialihkan": "24/01/2023 14:20:39",
                    "waktu_response": "24/01/2023 15:11:30",
                    "waktu_recovery": "24/01/2023 16:09:28",
                    "durasi_response_time": 3195,
                    "durasi_recovery_time": 6673,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL KH HASYIM ASHARI NO 100 D RT-1 / RW-2 KEL PEDURENAN KEC KARANG TENGAH KOTA TANGERANG// SETEMPAT RUKO PENJUALAN",
                    "no_telp_pelapor": "0213146619",
                    "keterangan_pelapor": "1 PHASA PADAM DAYA ( B2T / 23000 )  ID METER : 32901105414",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401543",
                    "pembuat_laporan": "CC.51.IRA",
                    "waktu_lapor": "24/01/2023 14:16:13",
                    "waktu_dialihkan": "24/01/2023 14:18:59",
                    "waktu_response": "24/01/2023 15:12:41",
                    "waktu_recovery": "24/01/2023 21:54:08",
                    "durasi_response_time": 3388,
                    "durasi_recovery_time": 27475,
                    "id_posko_lama": 551001,
                    "nama_posko_lama": "POSKO ULP DENPASAR",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRDAUS",
                    "alamat_pelapor": "PR BUDUK MAS LESTARI KEL BUDUK BR BERNASI KEC MEENGWI,  BADUNG ",
                    "no_telp_pelapor": "081236835500",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401046",
                    "pembuat_laporan": "CC.53.RENNY",
                    "waktu_lapor": "24/01/2023 14:11:45",
                    "waktu_dialihkan": "24/01/2023 14:12:32",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 535671,
                    "nama_posko_lama": "POSKO ULP CIJAWURA",
                    "id_posko_baru": 535511,
                    "nama_posko_baru": "POSKO ULP BANDUNG SELATAN",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKI",
                    "alamat_pelapor": "JL BATUNGGAL INDAH RY PR BATUNGGAL KEL BATUNGGAL  KEC BANDUNG KIDUL KOTA BANDUNG ",
                    "no_telp_pelapor": "085974789990",
                    "keterangan_pelapor": "BANYAK PERSIL PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012400969",
                    "pembuat_laporan": "CC.52.RIZQI.LC",
                    "waktu_lapor": "24/01/2023 14:09:25",
                    "waktu_dialihkan": "24/01/2023 14:10:18",
                    "waktu_response": "24/01/2023 14:49:22",
                    "waktu_recovery": "24/01/2023 15:13:25",
                    "durasi_response_time": 2397,
                    "durasi_recovery_time": 3840,
                    "id_posko_lama": 525521,
                    "nama_posko_lama": "POSKO ULP TEGOWANU",
                    "id_posko_baru": 523031,
                    "nama_posko_baru": "POSKO ULP SEMARANG TIMUR",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NITA",
                    "alamat_pelapor": "JL. PUCANG SANTOSO RAYA NO.8 RT.2 RW.30 KEL BATURSARI KEC MRANGGEN KAB DEMAK // PAS MENTOKAN JALAN SAMPING TANAH KOSONG RUMAH WARNA HIJAU ",
                    "no_telp_pelapor": "0246716457",
                    "keterangan_pelapor": "(1 DERET) BEBERAPA RUMAH VOLTAGE TIDAK STABIL. PTL REDUP TERANG. TEGANGAN TERUKUR: - SANGAT TERASA SEJAK KEMAREN SORE HINGGA TADI SUBUH. TADI PAGI PUKUL 11.00 MASIH TERJADI.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410449",
                    "pembuat_laporan": "CC.54.NOVIANTIE",
                    "waktu_lapor": "24/01/2023 14:03:26",
                    "waktu_dialihkan": "24/01/2023 14:04:25",
                    "waktu_response": "24/01/2023 14:53:44",
                    "waktu_recovery": "24/01/2023 15:34:21",
                    "durasi_response_time": 3018,
                    "durasi_recovery_time": 5455,
                    "id_posko_lama": 551001,
                    "nama_posko_lama": "POSKO ULP DENPASAR",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP I NYOMAN",
                    "alamat_pelapor": "JL TEGAL SARI NO.26 BANJAR TEGAL GUNDUL DS TIBUBENENG KEC KUTA UTARA KAB BADUNG. DEKAT BENGKEL ",
                    "no_telp_pelapor": "08123990582",
                    "keterangan_pelapor": "GARDU MELEDAK ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400562",
                    "pembuat_laporan": "CC.32.ASRIANI",
                    "waktu_lapor": "24/01/2023 13:58:41",
                    "waktu_dialihkan": "24/01/2023 14:36:37",
                    "waktu_response": "24/01/2023 15:42:35",
                    "waktu_recovery": "24/01/2023 16:13:18",
                    "durasi_response_time": 6234,
                    "durasi_recovery_time": 8077,
                    "id_posko_lama": 321411,
                    "nama_posko_lama": "POSKO ULP KALEBAJENG",
                    "id_posko_baru": 321311,
                    "nama_posko_baru": "POSKO ULP SUNGGUMINASA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAM ",
                    "alamat_pelapor": "JL.SAHABUNG DG TINDRE   KP LABAKANG DS MARDEKAYA KEC.BAJENG KAB GOWA, DEPAN MASJID NURUL IMAM    ",
                    "no_telp_pelapor": "08114449296",
                    "keterangan_pelapor": "KABEL SR TERPUTUS PTL PADAM > UPDATE",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400562",
                    "pembuat_laporan": "CC.32.ASRIANI",
                    "waktu_lapor": "24/01/2023 13:58:41",
                    "waktu_dialihkan": "24/01/2023 14:02:30",
                    "waktu_response": "24/01/2023 15:42:35",
                    "waktu_recovery": "24/01/2023 16:13:18",
                    "durasi_response_time": 6234,
                    "durasi_recovery_time": 8077,
                    "id_posko_lama": 321311,
                    "nama_posko_lama": "POSKO ULP SUNGGUMINASA",
                    "id_posko_baru": 321411,
                    "nama_posko_baru": "POSKO ULP KALEBAJENG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAM ",
                    "alamat_pelapor": "JL.SAHABUNG DG TINDRE   KP LABAKANG DS MARDEKAYA KEC.BAJENG KAB GOWA, DEPAN MASJID NURUL IMAM    ",
                    "no_telp_pelapor": "08114449296",
                    "keterangan_pelapor": "KABEL SR TERPUTUS PTL PADAM > UPDATE",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400562",
                    "pembuat_laporan": "CC.32.ASRIANI",
                    "waktu_lapor": "24/01/2023 13:58:41",
                    "waktu_dialihkan": "24/01/2023 14:00:57",
                    "waktu_response": "24/01/2023 15:42:35",
                    "waktu_recovery": "24/01/2023 16:13:18",
                    "durasi_response_time": 6234,
                    "durasi_recovery_time": 8077,
                    "id_posko_lama": 321411,
                    "nama_posko_lama": "POSKO ULP KALEBAJENG",
                    "id_posko_baru": 321311,
                    "nama_posko_baru": "POSKO ULP SUNGGUMINASA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAM ",
                    "alamat_pelapor": "JL.SAHABUNG DG TINDRE   KP LABAKANG DS MARDEKAYA KEC.BAJENG KAB GOWA, DEPAN MASJID NURUL IMAM    ",
                    "no_telp_pelapor": "08114449296",
                    "keterangan_pelapor": "KABEL SR TERPUTUS PTL PADAM > UPDATE",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410316",
                    "pembuat_laporan": "CC.54.ANISA.CSOI",
                    "waktu_lapor": "24/01/2023 13:57:57",
                    "waktu_dialihkan": "24/01/2023 13:59:44",
                    "waktu_response": "24/01/2023 14:28:09",
                    "waktu_recovery": "24/01/2023 14:34:11",
                    "durasi_response_time": 1812,
                    "durasi_recovery_time": 2174,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 543201,
                    "nama_posko_baru": "POSKO MAMPANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVIA",
                    "alamat_pelapor": "JL KEMANG TIMUR XI NO 32 RT 9 RW 3 KEC MAMPANG PRAPATAN JAKSEL. DEKAT SEKOLAH INTERNASIONAL DESAIN SCHOOL ",
                    "no_telp_pelapor": "0214254731",
                    "keterangan_pelapor": "APP TERTERA GAGAL (PTL HAMPIR PADAM) SISA 6.49 KWH ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410285",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 13:56:52",
                    "waktu_dialihkan": "24/01/2023 14:01:17",
                    "waktu_response": "24/01/2023 14:19:08",
                    "waktu_recovery": "24/01/2023 14:27:39",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 1847,
                    "id_posko_lama": 535891,
                    "nama_posko_lama": "POSKO ULP LEMBANG",
                    "id_posko_baru": 535811,
                    "nama_posko_baru": "POSKO ULP CIMAHI KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andrean Lawalata",
                    "alamat_pelapor": "Jalur 1 No.228 Cibaligo permai sebrang PR Taman Cihanjuang Acuan dekat Alfamart",
                    "no_telp_pelapor": "6289656126304",
                    "keterangan_pelapor": "listrik padam",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012412115",
                    "pembuat_laporan": "CC.54.IRWANSYAH",
                    "waktu_lapor": "24/01/2023 13:56:12",
                    "waktu_dialihkan": "24/01/2023 19:21:43",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 516011,
                    "nama_posko_lama": "POSKO ULP JEMBER KOTA",
                    "id_posko_baru": 516033,
                    "nama_posko_baru": "POSKO ULP KALISAT",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK MARYONO ",
                    "alamat_pelapor": "JL KH IBROHIM DS KR TENGAH KL  PACE  RT-1 / RW-2 NO.0 KEC SILO KAB JEMBER JATIM ",
                    "no_telp_pelapor": "081251991523",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400523",
                    "pembuat_laporan": "CC.14.RIKA",
                    "waktu_lapor": "24/01/2023 13:56:09",
                    "waktu_dialihkan": "24/01/2023 13:59:32",
                    "waktu_response": "24/01/2023 14:56:04",
                    "waktu_recovery": "24/01/2023 15:01:04",
                    "durasi_response_time": 3595,
                    "durasi_recovery_time": 3895,
                    "id_posko_lama": 547301,
                    "nama_posko_lama": "POSKO PONDOK GEDE",
                    "id_posko_baru": 547201,
                    "nama_posko_baru": "POSKO CIRACAS",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRA SUSENO",
                    "alamat_pelapor": "JL LAME RT.5 RW.1 KEL JATI KARYA KEC JATI SAMPURNA KOTA BEKASI JAWA BARAT ",
                    "no_telp_pelapor": "6285716835039",
                    "keterangan_pelapor": "JTR MENJUNTAI TERLALU RENDAH (PTL TIDAK PADAM) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410195",
                    "pembuat_laporan": "cc.54.rachmad_yoga",
                    "waktu_lapor": "24/01/2023 13:53:06",
                    "waktu_dialihkan": "24/01/2023 13:55:42",
                    "waktu_response": "24/01/2023 14:21:27",
                    "waktu_recovery": "24/01/2023 14:22:04",
                    "durasi_response_time": 1701,
                    "durasi_recovery_time": 1738,
                    "id_posko_lama": 538611,
                    "nama_posko_lama": "POSKO ULP CITEUREUP",
                    "id_posko_baru": 538651,
                    "nama_posko_baru": "POSKO ULP CILEUNGSI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAMUDRA",
                    "alamat_pelapor": "KOMP TNI AL BLOK D 24 RT 12 RW 21 NO 23 KEL CIANGSANA KEC GUNUNG KAB BOGOR ",
                    "no_telp_pelapor": "082122553454",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM//PLGN MEMBATALKAN LAPORAN G5423012410195  KARNA PTL SUDAH NYALA PKL 14.13 WIB",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410141",
                    "pembuat_laporan": "CC.54.NURNOVIANA",
                    "waktu_lapor": "24/01/2023 13:51:03",
                    "waktu_dialihkan": "24/01/2023 13:51:49",
                    "waktu_response": "24/01/2023 14:49:20",
                    "waktu_recovery": "24/01/2023 15:01:20",
                    "durasi_response_time": 3497,
                    "durasi_recovery_time": 4217,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "191707",
                    "nama_pelapor": "BP BEJO",
                    "alamat_pelapor": "JL KARYAWAN III GG.NUSA INDAH I RT.3 RW.15 KEL.KARANG TENGAH KEC.KARANG TENGAH KOTA TANGERANG  ACUAN BELAKANG SD SMP BUDI LUHUR",
                    "no_telp_pelapor": "08121071302",
                    "keterangan_pelapor": "APP MENGELUARKAN ASAP (PTL DIPADAMKAN ) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410074",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 13:48:26",
                    "waktu_dialihkan": "24/01/2023 13:49:08",
                    "waktu_response": "24/01/2023 13:57:21",
                    "waktu_recovery": "24/01/2023 14:08:30",
                    "durasi_response_time": 535,
                    "durasi_recovery_time": 1204,
                    "id_posko_lama": 126122,
                    "nama_posko_lama": "POSKO ULP LUBUKPAKAM",
                    "id_posko_baru": 126122,
                    "nama_posko_baru": "POSKO ULP LUBUKPAKAM",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Husain",
                    "alamat_pelapor": "JL JL. M BT KUIS GG PARET KELING No.",
                    "no_telp_pelapor": "6283838004664",
                    "keterangan_pelapor": "selamat siang bp/ibu PLN\\n\\nmohon bantuannya saat pengisian token terdapat bacaan PERIKSA. ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012410074",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 13:48:26",
                    "waktu_dialihkan": "24/01/2023 13:49:14",
                    "waktu_response": "24/01/2023 13:57:21",
                    "waktu_recovery": "24/01/2023 14:08:30",
                    "durasi_response_time": 535,
                    "durasi_recovery_time": 1204,
                    "id_posko_lama": 128051,
                    "nama_posko_lama": "POSKO ULP DENAI",
                    "id_posko_baru": 126122,
                    "nama_posko_baru": "POSKO ULP LUBUKPAKAM",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Husain",
                    "alamat_pelapor": "JL JL. M BT KUIS GG PARET KELING No.",
                    "no_telp_pelapor": "6283838004664",
                    "keterangan_pelapor": "selamat siang bp/ibu PLN\\n\\nmohon bantuannya saat pengisian token terdapat bacaan PERIKSA. ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012410063",
                    "pembuat_laporan": "CC.54.ADE_C",
                    "waktu_lapor": "24/01/2023 13:48:10",
                    "waktu_dialihkan": "24/01/2023 13:53:48",
                    "waktu_response": "24/01/2023 14:18:04",
                    "waktu_recovery": "24/01/2023 14:37:37",
                    "durasi_response_time": 1794,
                    "durasi_recovery_time": 2967,
                    "id_posko_lama": 538711,
                    "nama_posko_lama": "POSKO ULP DEPOK KOTA",
                    "id_posko_baru": 543401,
                    "nama_posko_baru": "POSKO CINERE",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "GUDANG FLIP BURGER JL LIMO RAYA NO 50 KEL LIMO KEC LIMO KOTA DEPOK ( DEKAT SAMSAT CINERE ) ",
                    "no_telp_pelapor": "085319613445",
                    "keterangan_pelapor": "2 BANGUNAN PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012409862",
                    "pembuat_laporan": "CC.54.MUTIA",
                    "waktu_lapor": "24/01/2023 13:41:47",
                    "waktu_dialihkan": "24/01/2023 13:45:46",
                    "waktu_response": "24/01/2023 14:20:13",
                    "waktu_recovery": "24/01/2023 14:23:39",
                    "durasi_response_time": 2306,
                    "durasi_recovery_time": 2512,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRI ",
                    "alamat_pelapor": "JL RAYA PONDOK AREN 2 NO 2 RT-3 / RW-1 KEL PONDOK AREN KEC PONDOK AREN TANGSEL (ACUAN : SAMPING KANTOR KEL. PONDOK AREN )",
                    "no_telp_pelapor": "087763308978",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR PADA DISPLAY ERROR (PTL PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012409777",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 13:38:51",
                    "waktu_dialihkan": "24/01/2023 13:40:36",
                    "waktu_response": "24/01/2023 13:53:23",
                    "waktu_recovery": "24/01/2023 14:01:20",
                    "durasi_response_time": 872,
                    "durasi_recovery_time": 1349,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "maryanih",
                    "alamat_pelapor": "JL PER TMN ASRI BL I2 NO 4 0",
                    "no_telp_pelapor": "6285777174721",
                    "keterangan_pelapor": "aliran listrik padam kWh \\\"periksa\\\"tulisannya mohon segera ditanggani",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G1223012400326",
                    "pembuat_laporan": "CC.12.YENNI",
                    "waktu_lapor": "24/01/2023 13:32:11",
                    "waktu_dialihkan": "24/01/2023 13:42:06",
                    "waktu_response": "24/01/2023 13:37:50",
                    "waktu_recovery": "24/01/2023 13:47:54",
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 943,
                    "id_posko_lama": 120011,
                    "nama_posko_lama": "POSKO ULP MEDAN KOTA",
                    "id_posko_baru": 128051,
                    "nama_posko_baru": "POSKO ULP DENAI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDUL AZIZ",
                    "alamat_pelapor": "JL.PROF HM YAMIN GG.MANGGIS NO.- RT.- RW.- KEL.SEI KERA HILIR 1 KEC.MEDAN PERJUANGAN KOTA MEDAN ACUAN : DEPAN MASJID AL AMIN",
                    "no_telp_pelapor": "081387868738",
                    "keterangan_pelapor": "MCB LOSS (PTL TIDAK PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012409580",
                    "pembuat_laporan": "CC.54.ARMIN",
                    "waktu_lapor": "24/01/2023 13:27:48",
                    "waktu_dialihkan": "24/01/2023 13:29:36",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 547301,
                    "nama_posko_lama": "POSKO PONDOK GEDE",
                    "id_posko_baru": 547201,
                    "nama_posko_baru": "POSKO CIRACAS",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD SURYADI",
                    "alamat_pelapor": "JL SWADAYA II KP CIMATIS RT 2/7  KEL JATI KARYA KEC JATI SAMPURNA KOTA BEKASI (PEREMPATAN POS RONDA)",
                    "no_telp_pelapor": "081315170004",
                    "keterangan_pelapor": "SR TERSANGKUT POHON",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012409547",
                    "pembuat_laporan": "CC.54.GUSMAWARNI",
                    "waktu_lapor": "24/01/2023 13:23:02",
                    "waktu_dialihkan": "24/01/2023 13:24:07",
                    "waktu_response": "24/01/2023 13:48:42",
                    "waktu_recovery": "24/01/2023 13:56:33",
                    "durasi_response_time": 1540,
                    "durasi_recovery_time": 2011,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 543101,
                    "nama_posko_baru": "POSKO BULUNGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TIO",
                    "alamat_pelapor": "JL KEMANG RAYA NO.93 RT-/-  KEL BANGKA KEC  MAMPANG PRAPATAN KOTA JAKARTA SELATAN // DEKAT PANIN BANK ATAU ERA PHONE // SETEMPAT RH KLINIK KEMANG",
                    "no_telp_pelapor": "02171794981",
                    "keterangan_pelapor": "1 PHASA VOLTAGE DROP. PELANGGAN TIDAK MENGETAHUI ID PEL",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1323012400320",
                    "pembuat_laporan": "13334.DICKY",
                    "waktu_lapor": "24/01/2023 13:20:43",
                    "waktu_dialihkan": "24/01/2023 13:21:10",
                    "waktu_response": "24/01/2023 13:37:34",
                    "waktu_recovery": "24/01/2023 14:04:53",
                    "durasi_response_time": 1011,
                    "durasi_recovery_time": 2650,
                    "id_posko_lama": 133341,
                    "nama_posko_lama": "POSKO ULP SILUNGKANG",
                    "id_posko_baru": 132261,
                    "nama_posko_baru": "POSKO ULP BASO",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "faisal",
                    "alamat_pelapor": "simpang canduang ",
                    "no_telp_pelapor": "081374003229",
                    "keterangan_pelapor": "lampu padam 2 rumah",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G5423012409142",
                    "pembuat_laporan": "CC.54.D_FEBRIANNA",
                    "waktu_lapor": "24/01/2023 13:05:19",
                    "waktu_dialihkan": "24/01/2023 13:16:00",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": 2136,
                    "durasi_recovery_time": 2136,
                    "id_posko_lama": 543601,
                    "nama_posko_lama": "POSKO CIPUTAT",
                    "id_posko_baru": 538711,
                    "nama_posko_baru": "POSKO ULP DEPOK KOTA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NANA",
                    "alamat_pelapor": "JL RAWASAPI KP PULOMANGGA NO 0 RT-3 / RW-4 KEL GROGOL KEC LIMO KOTA DEPOK// ACUAN : DEPAN PEMANCINGAN BANG ROBI",
                    "no_telp_pelapor": "085285545488",
                    "keterangan_pelapor": "APP TERTERA PERIKSA ( PTL PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012409070",
                    "pembuat_laporan": "CC.54.MAFTUH.LC",
                    "waktu_lapor": "24/01/2023 13:03:02",
                    "waktu_dialihkan": "24/01/2023 13:04:25",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538711,
                    "nama_posko_lama": "POSKO ULP DEPOK KOTA",
                    "id_posko_baru": 538711,
                    "nama_posko_baru": "POSKO ULP DEPOK KOTA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHOLIDIN",
                    "alamat_pelapor": "PERUMAHAN CLUSTER CRISSAN BLOK A1 NO 1 JL BOULEVARD GRAND DEPOK CITY KEL JATIMULYA KEC CILODONG KOTA DEPOK. ACUAN LOKASI DEKAT ALUN ALUN DEPOK /DEPAN POS PURI INSANI 1 ",
                    "no_telp_pelapor": "081210278703",
                    "keterangan_pelapor": "JTR  KENDUR DAN TERKLUPAS ( PTL MENYALA ) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012409070",
                    "pembuat_laporan": "CC.54.MAFTUH.LC",
                    "waktu_lapor": "24/01/2023 13:03:02",
                    "waktu_dialihkan": "24/01/2023 13:04:21",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538721,
                    "nama_posko_lama": "POSKO ULP CIBINONG",
                    "id_posko_baru": 538711,
                    "nama_posko_baru": "POSKO ULP DEPOK KOTA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHOLIDIN",
                    "alamat_pelapor": "PERUMAHAN CLUSTER CRISSAN BLOK A1 NO 1 JL BOULEVARD GRAND DEPOK CITY KEL JATIMULYA KEC CILODONG KOTA DEPOK. ACUAN LOKASI DEKAT ALUN ALUN DEPOK /DEPAN POS PURI INSANI 1 ",
                    "no_telp_pelapor": "081210278703",
                    "keterangan_pelapor": "JTR  KENDUR DAN TERKLUPAS ( PTL MENYALA ) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012400867",
                    "pembuat_laporan": "CC.52.ADIS",
                    "waktu_lapor": "24/01/2023 12:59:13",
                    "waktu_dialihkan": "24/01/2023 13:08:43",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 524041,
                    "nama_posko_lama": "POSKO ULP KLATEN KOTA",
                    "id_posko_baru": 521011,
                    "nama_posko_baru": "POSKO ULP KALASAN",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUHARYANTO",
                    "alamat_pelapor": "DN BATURAN JL KEPURUN PASAR BUTUH KEL KEPURUN KEC MANISREGGO KAB KLATEN ",
                    "no_telp_pelapor": "6285729915118",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM SESUAI INFO PELANGGAN IKUT ULP KALASAN",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012408695",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 12:50:18",
                    "waktu_dialihkan": "24/01/2023 12:51:54",
                    "waktu_response": "24/01/2023 13:18:51",
                    "waktu_recovery": "24/01/2023 13:26:04",
                    "durasi_response_time": 1713,
                    "durasi_recovery_time": 2146,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bp rahfi",
                    "alamat_pelapor": "JL PLN PD KARYA No. RT.7 RW.1 PD KARYA -",
                    "no_telp_pelapor": "6282124152578",
                    "keterangan_pelapor": "Gaga masukin pulsa listrik nya\\n",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012408549",
                    "pembuat_laporan": "cc.54.muliawan",
                    "waktu_lapor": "24/01/2023 12:45:46",
                    "waktu_dialihkan": "24/01/2023 12:46:02",
                    "waktu_response": "24/01/2023 13:12:10",
                    "waktu_recovery": "24/01/2023 13:22:49",
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 2223,
                    "id_posko_lama": 537321,
                    "nama_posko_lama": "POSKO ULP BABELAN",
                    "id_posko_baru": 545301,
                    "nama_posko_baru": "POSKO MARUNDA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL PONDOK UNGU PERMAI PERUM SEKTOR 5 BLOK H8 NO 12B RT - RW - KEL BABELAN KEC BEKASI UTARA, ACUAN DEKAT MARAKAS",
                    "no_telp_pelapor": "02165703265",
                    "keterangan_pelapor": "1 RUMAH PADAM MENYALA.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012408457",
                    "pembuat_laporan": "CC.54.NOVIANTIE",
                    "waktu_lapor": "24/01/2023 12:40:08",
                    "waktu_dialihkan": "24/01/2023 12:41:11",
                    "waktu_response": "24/01/2023 13:12:21",
                    "waktu_recovery": "24/01/2023 13:24:12",
                    "durasi_response_time": 1933,
                    "durasi_recovery_time": 2644,
                    "id_posko_lama": 551001,
                    "nama_posko_lama": "POSKO ULP DENPASAR",
                    "id_posko_baru": 552002,
                    "nama_posko_baru": "POSKO ULP GIANYAR",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GUSTI",
                    "alamat_pelapor": "OBYEK WISATA GOA GAJAH DS BEJULU KEC BELAH BATU GIANYAR. DEKAT PINTU MASUK GOA GAJAH",
                    "no_telp_pelapor": "082236633707",
                    "keterangan_pelapor": "SR KENDUR ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012408427",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 12:38:05",
                    "waktu_dialihkan": "24/01/2023 12:51:06",
                    "waktu_response": "24/01/2023 13:22:47",
                    "waktu_recovery": "24/01/2023 13:31:17",
                    "durasi_response_time": 2682,
                    "durasi_recovery_time": 3192,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yoga Permana Putra",
                    "alamat_pelapor": "JL SWADAYA No.72 RT.2 RW.2 PD KARYA",
                    "no_telp_pelapor": "6285715236928",
                    "keterangan_pelapor": "meteran kWh tertulis periksa ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5523012400635",
                    "pembuat_laporan": "CC.55.WINDA",
                    "waktu_lapor": "24/01/2023 12:33:24",
                    "waktu_dialihkan": "24/01/2023 12:35:07",
                    "waktu_response": "24/01/2023 13:06:08",
                    "waktu_recovery": "24/01/2023 13:17:10",
                    "durasi_response_time": 1964,
                    "durasi_recovery_time": 2626,
                    "id_posko_lama": 543101,
                    "nama_posko_lama": "POSKO BULUNGAN",
                    "id_posko_baru": 543201,
                    "nama_posko_baru": "POSKO MAMPANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA ",
                    "alamat_pelapor": "JL KEMANG TIMUR NO 25 RT - KEL BANGKA KEC MAMPANG PERAPATAN KOTA JAKARTA SELATAN > DEKAT SEKOLAH MUSIK YAMAHA ",
                    "no_telp_pelapor": "62818758047",
                    "keterangan_pelapor": "JTR KENDUR DAN MENGHALANGI PINTU MASUK RUMAH PELANGGAN (PTL TIDAK PADAM) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400635",
                    "pembuat_laporan": "CC.55.WINDA",
                    "waktu_lapor": "24/01/2023 12:33:24",
                    "waktu_dialihkan": "24/01/2023 12:35:04",
                    "waktu_response": "24/01/2023 13:06:08",
                    "waktu_recovery": "24/01/2023 13:17:10",
                    "durasi_response_time": 1964,
                    "durasi_recovery_time": 2626,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 543101,
                    "nama_posko_baru": "POSKO BULUNGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA ",
                    "alamat_pelapor": "JL KEMANG TIMUR NO 25 RT - KEL BANGKA KEC MAMPANG PERAPATAN KOTA JAKARTA SELATAN > DEKAT SEKOLAH MUSIK YAMAHA ",
                    "no_telp_pelapor": "62818758047",
                    "keterangan_pelapor": "JTR KENDUR DAN MENGHALANGI PINTU MASUK RUMAH PELANGGAN (PTL TIDAK PADAM) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012408361",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 12:32:48",
                    "waktu_dialihkan": "24/01/2023 12:37:17",
                    "waktu_response": "24/01/2023 13:01:46",
                    "waktu_recovery": "24/01/2023 13:10:58",
                    "durasi_response_time": 1738,
                    "durasi_recovery_time": 2290,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tarlan",
                    "alamat_pelapor": "JL HOSCOKROAMINOTO GG.BAMBU No. RT.1 RW.10 KREO",
                    "no_telp_pelapor": "628128630039",
                    "keterangan_pelapor": "kwh nyala lampu mati semua",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012408358",
                    "pembuat_laporan": "CC.54.IRMA_SURYANI",
                    "waktu_lapor": "24/01/2023 12:32:40",
                    "waktu_dialihkan": "24/01/2023 12:35:55",
                    "waktu_response": "24/01/2023 13:12:16",
                    "waktu_recovery": "24/01/2023 14:00:08",
                    "durasi_response_time": 2376,
                    "durasi_recovery_time": 5248,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM ALI",
                    "alamat_pelapor": "JL PONDOK BAHAR NO 47   RT-2 / RW-1 KEL PONDOK BAHAR KEC KARANG TENGAH GG MAWAR KOTA TANGERANG DIRUMAH PAK JURI . MASUK DARI KK CILEDUK INDAH 2 , ADA IR ISI ULANBG BIRU BELOK KANAN ",
                    "no_telp_pelapor": "0895327505342",
                    "keterangan_pelapor": "1 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012408346",
                    "pembuat_laporan": "CC.54.ASNAH",
                    "waktu_lapor": "24/01/2023 12:31:18",
                    "waktu_dialihkan": "24/01/2023 12:32:15",
                    "waktu_response": "24/01/2023 12:55:41",
                    "waktu_recovery": "24/01/2023 13:18:33",
                    "durasi_response_time": 1463,
                    "durasi_recovery_time": 2835,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RAHMAWATI ",
                    "alamat_pelapor": "JL KH WAHID HASYIM GG H MAHBUB RT 06/04 NO 25 KEL CIPADU JAYA KEC LARANGAN TANGERANG (DEPAN MAKAM)",
                    "no_telp_pelapor": "087842772122",
                    "keterangan_pelapor": "MCB TERBAKAR (PTL TIDAK PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400626",
                    "pembuat_laporan": "CC.55.PRAMESWARI",
                    "waktu_lapor": "24/01/2023 12:28:33",
                    "waktu_dialihkan": "24/01/2023 12:29:23",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 543101,
                    "nama_posko_baru": "POSKO BULUNGAN",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERRY",
                    "alamat_pelapor": "JL BANGKA 2F RT004/013 KEL PELA MAMPANG KEC MAMPANG PRAPATAN JAKSEL (DEKAT WARUNG SARINTEN)",
                    "no_telp_pelapor": "087746471850",
                    "keterangan_pelapor": "MOHON PENANGANAN, KEYPAD TIDAK BERFUNGSI TIDAK BISA ISI PULSA R1T / 1300 NO METER : 543105303733",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400617",
                    "pembuat_laporan": "55110.SUARTIKA",
                    "waktu_lapor": "24/01/2023 12:23:21",
                    "waktu_dialihkan": "24/01/2023 12:24:33",
                    "waktu_response": "24/01/2023 12:45:58",
                    "waktu_recovery": "01/02/2023 09:39:13",
                    "durasi_response_time": 1357,
                    "durasi_recovery_time": 681352,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I NYOMAN RASNA",
                    "alamat_pelapor": "JL BUMBAK BR ANYAR KELOD",
                    "no_telp_pelapor": "087761407707",
                    "keterangan_pelapor": "APP PERIKSA TIDAK BISA MASUK PULSA",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G5123012401197",
                    "pembuat_laporan": "CC.51.RACHMA",
                    "waktu_lapor": "24/01/2023 12:19:08",
                    "waktu_dialihkan": "24/01/2023 12:20:49",
                    "waktu_response": "24/01/2023 12:40:05",
                    "waktu_recovery": "24/01/2023 12:56:29",
                    "durasi_response_time": 1257,
                    "durasi_recovery_time": 2241,
                    "id_posko_lama": 513134,
                    "nama_posko_lama": "POSKO ULP MALANG KOTA",
                    "id_posko_baru": 513112,
                    "nama_posko_baru": "POSKO ULP DINOYO",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AKMAL ",
                    "alamat_pelapor": "JL BUKIRSARI NO 12A RT 4 RW 8 KEL TULUSREJO KEC LOWOK WARU KOTA  MALANG./ DEKAT MASJID ",
                    "no_telp_pelapor": "085161516172",
                    "keterangan_pelapor": "APP TERBAKAR PTL 1 RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012408101",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 12:13:33",
                    "waktu_dialihkan": "24/01/2023 12:17:58",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 535711,
                    "nama_posko_lama": "POSKO ULP UJUNGBERUNG",
                    "id_posko_baru": 535671,
                    "nama_posko_baru": "POSKO ULP CIJAWURA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Purnama Alamsyah",
                    "alamat_pelapor": "Gg mama suma no 88 rt 04 rw 06",
                    "no_telp_pelapor": "6287825712828",
                    "keterangan_pelapor": "kabel PLN melintas k atap rumah yang mau dibangun",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012408091",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 12:13:18",
                    "waktu_dialihkan": "24/01/2023 12:14:39",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 483,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi Utomo",
                    "alamat_pelapor": "JL JL R PATAH RT01/04 PENINGGILAN",
                    "no_telp_pelapor": "6281291819135",
                    "keterangan_pelapor": "sering muncul tulisan periksa ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012408072",
                    "pembuat_laporan": "CC.54.ADE_C",
                    "waktu_lapor": "24/01/2023 12:12:39",
                    "waktu_dialihkan": "24/01/2023 12:13:59",
                    "waktu_response": "24/01/2023 12:45:07",
                    "waktu_recovery": "24/01/2023 12:47:56",
                    "durasi_response_time": 1948,
                    "durasi_recovery_time": 2117,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SETIANA ",
                    "alamat_pelapor": "PR TAMAN ASRI JL TAMAN ASRI UTAMA BLOK I2 NO 7 KEL GAGA KEC LARANGAN KOTA TANGERANG ( SEBERANG KANTOR PEGADAIAN ) ",
                    "no_telp_pelapor": "0217300844",
                    "keterangan_pelapor": "MCB LEMAH ( DAYA 2200 VA ) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012400837",
                    "pembuat_laporan": "CC.53.EVA",
                    "waktu_lapor": "24/01/2023 12:12:36",
                    "waktu_dialihkan": "24/01/2023 12:14:38",
                    "waktu_response": "24/01/2023 12:41:18",
                    "waktu_recovery": "24/01/2023 13:27:04",
                    "durasi_response_time": 1722,
                    "durasi_recovery_time": 4468,
                    "id_posko_lama": 535811,
                    "nama_posko_lama": "POSKO ULP CIMAHI KOTA",
                    "id_posko_baru": 535991,
                    "nama_posko_baru": "POSKO ULP CIMAHI SELATAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DEA ",
                    "alamat_pelapor": "JL SENTRA UTAMA NO 47 TOWN PLACE RESIDENCE KEL BAROS KEC CIMAHI TENGAH KOTA CIMAHI / DEPAN SPBU ",
                    "no_telp_pelapor": "081222728752",
                    "keterangan_pelapor": "KABEL LISTRIK TERLEPAS DARI TIANG DAN MENIMPA MOBIL PELANGGAN, PELANGGAN MERASA KERUGIAN. TIDAK MENYEBABKAN PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401165",
                    "pembuat_laporan": "CC.51.WULAN",
                    "waktu_lapor": "24/01/2023 12:06:22",
                    "waktu_dialihkan": "24/01/2023 12:08:16",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PURWADI ",
                    "alamat_pelapor": "JL KAV SETIABUDI NO 36 RT 4 RW 4 KEL CIPADU KEC LARANGAN KOTA TANGERANG\\nMASUK JL KAV SETIABUDI SAMPAI UJUNG",
                    "no_telp_pelapor": "081389551660",
                    "keterangan_pelapor": "1 RUMAH PADAM PASCABAYAR (POSISI LEMAH TIDAK BISA DI ON KAN MESKIPUN BEBAN DIKURANGI DAN SEKERING ON)\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012407819",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 12:01:51",
                    "waktu_dialihkan": "24/01/2023 12:16:49",
                    "waktu_response": "24/01/2023 12:40:00",
                    "waktu_recovery": "24/01/2023 12:54:47",
                    "durasi_response_time": 2289,
                    "durasi_recovery_time": 3176,
                    "id_posko_lama": 524031,
                    "nama_posko_lama": "POSKO ULP BOYOLALI",
                    "id_posko_baru": 523511,
                    "nama_posko_baru": "POSKO ULP SALATIGA KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Min Jamu",
                    "alamat_pelapor": "dsn medelan rt11rw04",
                    "no_telp_pelapor": "6285870368665",
                    "keterangan_pelapor": "layar meter padam bila di tekan muncul angka lalu padam lagi",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012407767",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 11:59:47",
                    "waktu_dialihkan": "24/01/2023 12:04:06",
                    "waktu_response": "24/01/2023 12:38:45",
                    "waktu_recovery": "24/01/2023 12:49:21",
                    "durasi_response_time": 2338,
                    "durasi_recovery_time": 2974,
                    "id_posko_lama": 224001,
                    "nama_posko_lama": "POSKO ULP PALANGKARAYA TIMUR",
                    "id_posko_baru": 224101,
                    "nama_posko_baru": "POSKO ULP PALANGKARAYA BARAT",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eka Aprill",
                    "alamat_pelapor": "Jl. Simpei Karuhei 1 , (masuk mentok belok kiri , rumah kayu warna hijau biru di sebelah kanan)",
                    "no_telp_pelapor": "6283143723868",
                    "keterangan_pelapor": "listrik padam",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012407726",
                    "pembuat_laporan": "CC.54.ANNIDA",
                    "waktu_lapor": "24/01/2023 11:58:41",
                    "waktu_dialihkan": "24/01/2023 12:17:10",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538721,
                    "nama_posko_lama": "POSKO ULP CIBINONG",
                    "id_posko_baru": 538741,
                    "nama_posko_baru": "POSKO ULP CIMANGGIS",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMANSYAH",
                    "alamat_pelapor": "PR PERMATA DUTA BLOK D4 NO 7 RT 4 RW 12 KEL SUKMAJAYA KEC SUKMAJAYA KOTA DEPOK ACUAN DEKAT MASJID AL-IKHLAS PERMATA DUTA DEPAN TAMAN BERMAIN",
                    "no_telp_pelapor": "081310862475",
                    "keterangan_pelapor": "1 RUMAH VOLTASE DROP",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012407726",
                    "pembuat_laporan": "CC.54.ANNIDA",
                    "waktu_lapor": "24/01/2023 11:58:41",
                    "waktu_dialihkan": "24/01/2023 11:59:35",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538711,
                    "nama_posko_lama": "POSKO ULP DEPOK KOTA",
                    "id_posko_baru": 538721,
                    "nama_posko_baru": "POSKO ULP CIBINONG",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMANSYAH",
                    "alamat_pelapor": "PR PERMATA DUTA BLOK D4 NO 7 RT 4 RW 12 KEL SUKMAJAYA KEC SUKMAJAYA KOTA DEPOK ACUAN DEKAT MASJID AL-IKHLAS PERMATA DUTA DEPAN TAMAN BERMAIN",
                    "no_telp_pelapor": "081310862475",
                    "keterangan_pelapor": "1 RUMAH VOLTASE DROP",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012400756",
                    "pembuat_laporan": "CC.52.NUTIARA.SM",
                    "waktu_lapor": "24/01/2023 11:57:58",
                    "waktu_dialihkan": "24/01/2023 11:58:22",
                    "waktu_response": "24/01/2023 12:00:50",
                    "waktu_recovery": "24/01/2023 12:03:04",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 306,
                    "id_posko_lama": 120144,
                    "nama_posko_lama": "POSKO ULP MEDAN JOHOR",
                    "id_posko_baru": 129061,
                    "nama_posko_baru": "POSKO ULP PANCURBATU",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIVA / diva_rahmadita",
                    "alamat_pelapor": "JL. JAMIN GINTING KM 7,5 NO.159 KEL. KWALA BEKALA, KEC. MEDAN JOHOR, KOTA MEDAN SUMATERA UTARA",
                    "no_telp_pelapor": "088262671875",
                    "keterangan_pelapor": "LAYAR APP TERTERA PERIKSA. PTL PADAM. NO METER: 50001481329 .",
                    "media": "Instagram"
                },
                {
                    "no_laporan": "G5423012407603",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 11:55:02",
                    "waktu_dialihkan": "24/01/2023 12:44:43",
                    "waktu_response": "24/01/2023 13:19:52",
                    "waktu_recovery": "24/01/2023 13:37:36",
                    "durasi_response_time": 5090,
                    "durasi_recovery_time": 6154,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538731,
                    "nama_posko_baru": "POSKO ULP SAWANGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Olif Kurniawan",
                    "alamat_pelapor": "Jl. Kp. Kandang No.23",
                    "no_telp_pelapor": "6281293330900",
                    "keterangan_pelapor": "listrik anjlok sudah 2x hari ini padahal alat listrik tidak banyak yg nyala. mcb pada kwh agak panas.",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012407603",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 11:55:02",
                    "waktu_dialihkan": "24/01/2023 12:16:53",
                    "waktu_response": "24/01/2023 13:19:52",
                    "waktu_recovery": "24/01/2023 13:37:36",
                    "durasi_response_time": 5090,
                    "durasi_recovery_time": 6154,
                    "id_posko_lama": 538731,
                    "nama_posko_lama": "POSKO ULP SAWANGAN",
                    "id_posko_baru": 538411,
                    "nama_posko_baru": "POSKO ULP BOGOR BARAT",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Olif Kurniawan",
                    "alamat_pelapor": "Jl. Kp. Kandang No.23",
                    "no_telp_pelapor": "6281293330900",
                    "keterangan_pelapor": "listrik anjlok sudah 2x hari ini padahal alat listrik tidak banyak yg nyala. mcb pada kwh agak panas.",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012407593",
                    "pembuat_laporan": "CC.54.FAZRIN_NRP",
                    "waktu_lapor": "24/01/2023 11:54:54",
                    "waktu_dialihkan": "24/01/2023 11:56:18",
                    "waktu_response": "24/01/2023 12:38:43",
                    "waktu_recovery": "24/01/2023 12:53:28",
                    "durasi_response_time": 2629,
                    "durasi_recovery_time": 3514,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": "JL H DUL KEL PETUKANGAN UTARA RT-05 / RW-01 NO 114 KEC PESANGGRAHAN - KOTA JAKSEL / DEKAT SEKOLAH PGRI 15 DAN GAPURA ",
                    "no_telp_pelapor": "081289413043",
                    "keterangan_pelapor": "1 RUMAH PADAM SEJAK PUKUL 08:00 PAGI ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012407596",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 11:54:53",
                    "waktu_dialihkan": "24/01/2023 12:19:53",
                    "waktu_response": "24/01/2023 12:33:52",
                    "waktu_recovery": null,
                    "durasi_response_time": 2339,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538731,
                    "nama_posko_lama": "POSKO ULP SAWANGAN",
                    "id_posko_baru": 538411,
                    "nama_posko_baru": "POSKO ULP BOGOR BARAT",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade Maulana",
                    "alamat_pelapor": "kp.sasak Rt.04/08 ",
                    "no_telp_pelapor": "628979201188",
                    "keterangan_pelapor": "mohon segera di perbaiki kabel hitam yg sudah terlepas dari tiang dan hampir jatuh ke jalan kalau tidak ditunjang seadanya oleh warga\\nharap segera ditindak lanjuti karna memnggagu warga¿",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012407596",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 11:54:53",
                    "waktu_dialihkan": "24/01/2023 12:10:59",
                    "waktu_response": "24/01/2023 12:33:52",
                    "waktu_recovery": null,
                    "durasi_response_time": 2339,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538731,
                    "nama_posko_baru": "POSKO ULP SAWANGAN",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade Maulana",
                    "alamat_pelapor": "kp.sasak Rt.04/08 ",
                    "no_telp_pelapor": "628979201188",
                    "keterangan_pelapor": "mohon segera di perbaiki kabel hitam yg sudah terlepas dari tiang dan hampir jatuh ke jalan kalau tidak ditunjang seadanya oleh warga\\nharap segera ditindak lanjuti karna memnggagu warga¿",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G1223012400253",
                    "pembuat_laporan": "cc.12.wira",
                    "waktu_lapor": "24/01/2023 11:54:19",
                    "waktu_dialihkan": "24/01/2023 11:58:05",
                    "waktu_response": "24/01/2023 12:16:28",
                    "waktu_recovery": "24/01/2023 12:35:14",
                    "durasi_response_time": 1329,
                    "durasi_recovery_time": 2455,
                    "id_posko_lama": 181131,
                    "nama_posko_lama": "",
                    "id_posko_baru": 181201,
                    "nama_posko_baru": "POSKO ULP SIMPANG TIGA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SONDA SIREGAR",
                    "alamat_pelapor": "JL JATI IV PR PANDAU PERMAI BLOK AA21 NO 9 KEL PANDAU JAYA KEC SIAK HULU KAMPAR // DPN BLOK AA NO.20 RUMAH KOSONG, TIDAK ADA PAGAR",
                    "no_telp_pelapor": "082170234535",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012407572",
                    "pembuat_laporan": "CC.54.AFIFAH",
                    "waktu_lapor": "24/01/2023 11:54:06",
                    "waktu_dialihkan": "24/01/2023 11:56:17",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543601,
                    "nama_posko_lama": "POSKO CIPUTAT",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRISNAN ",
                    "alamat_pelapor": "JL PESANGGRAHAN RAYA 01   RT05/ RW03 KL PESANGGRAHAN  KC PESANGGRAHAN   JAKSEL DKI JAKARTA KANTRO LURAH PESANGGRAHAN ",
                    "no_telp_pelapor": "0895335280200",
                    "keterangan_pelapor": "KWH METER BERBUNYI (PTL PADAM) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012407572",
                    "pembuat_laporan": "CC.54.AFIFAH",
                    "waktu_lapor": "24/01/2023 11:54:06",
                    "waktu_dialihkan": "24/01/2023 11:55:53",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543601,
                    "nama_posko_baru": "POSKO CIPUTAT",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRISNAN ",
                    "alamat_pelapor": "JL PESANGGRAHAN RAYA 01   RT05/ RW03 KL PESANGGRAHAN  KC PESANGGRAHAN   JAKSEL DKI JAKARTA KANTRO LURAH PESANGGRAHAN ",
                    "no_telp_pelapor": "0895335280200",
                    "keterangan_pelapor": "KWH METER BERBUNYI (PTL PADAM) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1323012400244",
                    "pembuat_laporan": "13221.ARESA",
                    "waktu_lapor": "24/01/2023 11:53:08",
                    "waktu_dialihkan": "24/01/2023 11:55:28",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 131011,
                    "nama_posko_lama": "POSKO ULP BELANTI",
                    "id_posko_baru": 131051,
                    "nama_posko_baru": "POSKO ULP LUBUK ALUNG",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKHSAN ",
                    "alamat_pelapor": "JLN M YAMIN NO 2 RT - RW - KEL. LUBUK ALUNG KEC LUBUK ALUNG KAB PADANG PARIAMAN PROVINSI SUMBAR DEPAN PASAR LUBUK ALUNG ",
                    "no_telp_pelapor": "081279295027",
                    "keterangan_pelapor": "1 KANTOR PADAM ",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G5523012400581",
                    "pembuat_laporan": "CC.55.ANAK",
                    "waktu_lapor": "24/01/2023 11:48:37",
                    "waktu_dialihkan": "24/01/2023 11:57:05",
                    "waktu_response": "24/01/2023 12:13:19",
                    "waktu_recovery": "24/01/2023 12:42:21",
                    "durasi_response_time": 1482,
                    "durasi_recovery_time": 3224,
                    "id_posko_lama": 551401,
                    "nama_posko_lama": "POSKO ULP SANUR",
                    "id_posko_baru": 551001,
                    "nama_posko_baru": "POSKO ULP DENPASAR",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1783781",
                    "nama_pelapor": "BP NENGAH WIRATA",
                    "alamat_pelapor": "JL GUNUNG SARI  BLOK B 27 BR PAGUTAN KEL PADANG SAMBIAN KAJA KEC DENBAR KOTA DENPASAR ,DI BELAKANG PERTAMINA KEBO IWO ",
                    "no_telp_pelapor": "082339320809",
                    "keterangan_pelapor": "APP BERTEGANGAN ARUS LISTRIK ,PTL SERING PADAM ,MCB LEMAH ,DAYA 2200VA ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400371",
                    "pembuat_laporan": "CC.14.RIKA",
                    "waktu_lapor": "24/01/2023 11:47:20",
                    "waktu_dialihkan": "24/01/2023 11:48:53",
                    "waktu_response": "24/01/2023 12:20:48",
                    "waktu_recovery": "24/01/2023 12:32:09",
                    "durasi_response_time": 2008,
                    "durasi_recovery_time": 2689,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GONDRONG",
                    "alamat_pelapor": "JL RUSIN NO.143A RT 12 RW 1 KEL PONDOK BETUNG KEC PONDOK AREN KOTA TANGERANG SELATAN TEPATNYA WARUNG GONDRONG ",
                    "no_telp_pelapor": "087848981224",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAMBAR TANGAN (PTL PADAM) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012407445",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 11:45:58",
                    "waktu_dialihkan": "24/01/2023 11:49:14",
                    "waktu_response": "24/01/2023 12:12:08",
                    "waktu_recovery": "24/01/2023 12:25:54",
                    "durasi_response_time": 1570,
                    "durasi_recovery_time": 2396,
                    "id_posko_lama": 537011,
                    "nama_posko_lama": "POSKO ULP TAMBUN",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PARDOMUANHARIANJA",
                    "alamat_pelapor": "Jl. Cibulan IV No.19",
                    "no_telp_pelapor": "6281282375421",
                    "keterangan_pelapor": "di layar ada bacaan periksa 45067536966",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G9923012480020",
                    "pembuat_laporan": "MUTASI_K",
                    "waktu_lapor": "24/01/2023 11:44:01",
                    "waktu_dialihkan": "24/01/2023 11:44:28",
                    "waktu_response": "24/01/2023 12:10:17",
                    "waktu_recovery": "24/01/2023 12:33:37",
                    "durasi_response_time": 1576,
                    "durasi_recovery_time": 2976,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Angghika Kusuma",
                    "alamat_pelapor": "JL JL SWADARMA RAYA NO57 ULUJAMI0",
                    "no_telp_pelapor": "6287814045036",
                    "keterangan_pelapor": "MUTASI_K (K5423012402452) - kwh meter ada tanda \\\"tangan\\\" jika didiamkan lama kelamaan muncul periksa. mohon bantuannya",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5523012400574",
                    "pembuat_laporan": "CC.55.JAMAL",
                    "waktu_lapor": "24/01/2023 11:42:55",
                    "waktu_dialihkan": "24/01/2023 11:43:59",
                    "waktu_response": "24/01/2023 12:05:42",
                    "waktu_recovery": "24/01/2023 13:30:51",
                    "durasi_response_time": 1367,
                    "durasi_recovery_time": 6476,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PARDI",
                    "alamat_pelapor": "KP PARUNG JAYA CILEDUG RT 02/RW 5 PR MITRA GANDA BLOK B NO. 3 KEL PARUNGJAYA KEC KARANG TENGAH KOTA TANGERANG ",
                    "no_telp_pelapor": "6285717247440",
                    "keterangan_pelapor": "1 RUMAH PADAM. LAYAR APP BLANK.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012407365",
                    "pembuat_laporan": "CC.54.IRWANSYAH",
                    "waktu_lapor": "24/01/2023 11:42:35",
                    "waktu_dialihkan": "24/01/2023 11:48:16",
                    "waktu_response": "24/01/2023 11:59:54",
                    "waktu_recovery": "24/01/2023 22:46:44",
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 39849,
                    "id_posko_lama": 514011,
                    "nama_posko_lama": "POSKO ULP KEDIRI KOTA",
                    "id_posko_baru": 514109,
                    "nama_posko_baru": "POSKO ULP NGADILUWIH",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA",
                    "alamat_pelapor": "DN PETUNG JL IMAM BONJOL RT 1/2 DS SAMBI KEC RINGIN REJO KAB KEDIRI JATIM DEKAT MUSHOLAH",
                    "no_telp_pelapor": "085156685130",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012407316",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 11:40:39",
                    "waktu_dialihkan": "24/01/2023 11:57:13",
                    "waktu_response": "24/01/2023 13:31:11",
                    "waktu_recovery": "24/01/2023 13:46:01",
                    "durasi_response_time": 6632,
                    "durasi_recovery_time": 7522,
                    "id_posko_lama": 321211,
                    "nama_posko_lama": "POSKO ULP MATTOANGING",
                    "id_posko_baru": 321311,
                    "nama_posko_baru": "POSKO ULP SUNGGUMINASA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "salmawati",
                    "alamat_pelapor": "Jl.mamampang rt/rw : 03/03",
                    "no_telp_pelapor": "6285391577577",
                    "keterangan_pelapor": "tiang listrik mengeluarkan percikan api mengakibatkan 2 rumah lampunya padam",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012407191",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 11:35:50",
                    "waktu_dialihkan": "24/01/2023 11:37:14",
                    "waktu_response": "24/01/2023 12:33:43",
                    "waktu_recovery": "24/01/2023 12:38:16",
                    "durasi_response_time": 3473,
                    "durasi_recovery_time": 3746,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayat nur hayati",
                    "alamat_pelapor": "JL PESANTREN No.17 RT.3 RW.1 JRM TMR",
                    "no_telp_pelapor": "6288973007775",
                    "keterangan_pelapor": "token saya kWh nya bertuliskan periksa ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012407177",
                    "pembuat_laporan": "CC.54.DWI_RAHAYU",
                    "waktu_lapor": "24/01/2023 11:35:21",
                    "waktu_dialihkan": "24/01/2023 11:45:05",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 323401,
                    "nama_posko_lama": "POSKO ULP BOMBANA",
                    "id_posko_baru": 328101,
                    "nama_posko_baru": "POSKO ULP KOTA BAU BAU",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASDAR",
                    "alamat_pelapor": "JL POROS MALEGANO LABUHAN NO - RT. 2/RW 2  DS LAEYA KEC. WAKORUMBA UTARA KAB BUTON UTARA SULAWESI TENGGARA // ACUANNYA DEPAN SEKOLAH PAUD PERSADA ",
                    "no_telp_pelapor": "082271506397",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 2.00 KWH ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012407109",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 11:32:05",
                    "waktu_dialihkan": "24/01/2023 12:03:39",
                    "waktu_response": "24/01/2023 11:41:11",
                    "waktu_recovery": "24/01/2023 11:55:15",
                    "durasi_response_time": 546,
                    "durasi_recovery_time": 1390,
                    "id_posko_lama": 112261,
                    "nama_posko_lama": "POSKO ULP MATANGGLPDUA",
                    "id_posko_baru": 112281,
                    "nama_posko_baru": "POSKO ULP GANDAPURA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "video viral 77",
                    "alamat_pelapor": "Desa Blang Panjo Dusun Jatu kec Kuta blang kabupaten Bireuen provinsi Aceh",
                    "no_telp_pelapor": "6285310598847",
                    "keterangan_pelapor": "kabel serta tiyang listrik terganggu dengan rumah masyarakat mohon untuk segera ditindak lanjuti untuk segera memindahkannya karena membahayakan keselamatan penduduk",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5123012401047",
                    "pembuat_laporan": "CC.51.MALASIANINGSIH",
                    "waktu_lapor": "24/01/2023 11:26:04",
                    "waktu_dialihkan": "24/01/2023 11:35:22",
                    "waktu_response": "24/01/2023 11:53:13",
                    "waktu_recovery": "24/01/2023 11:59:49",
                    "durasi_response_time": 1629,
                    "durasi_recovery_time": 2025,
                    "id_posko_lama": 541201,
                    "nama_posko_lama": "POSKO GROGOL ( DISJAYA )",
                    "id_posko_baru": 542101,
                    "nama_posko_baru": "POSKO BANDENGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDI",
                    "alamat_pelapor": "JL KARYA BARAT III BLOK KK NO 22 RT-10 / RW-3 KEL GEROGOL PETAMBURAN KEC PETAMBURAN KOTA JAKABAR ACUAN:-",
                    "no_telp_pelapor": "081398881696",
                    "keterangan_pelapor": "PADAM 1 BANGUNAN, MCB PADA APP ON, SIKRING ON, PASCABAYAR ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401047",
                    "pembuat_laporan": "CC.51.MALASIANINGSIH",
                    "waktu_lapor": "24/01/2023 11:26:04",
                    "waktu_dialihkan": "24/01/2023 11:33:38",
                    "waktu_response": "24/01/2023 11:53:13",
                    "waktu_recovery": "24/01/2023 11:59:49",
                    "durasi_response_time": 1629,
                    "durasi_recovery_time": 2025,
                    "id_posko_lama": 542101,
                    "nama_posko_lama": "POSKO BANDENGAN",
                    "id_posko_baru": 541201,
                    "nama_posko_baru": "POSKO GROGOL ( DISJAYA )",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDI",
                    "alamat_pelapor": "JL KARYA BARAT III BLOK KK NO 22 RT-10 / RW-3 KEL GEROGOL PETAMBURAN KEC PETAMBURAN KOTA JAKABAR ACUAN:-",
                    "no_telp_pelapor": "081398881696",
                    "keterangan_pelapor": "PADAM 1 BANGUNAN, MCB PADA APP ON, SIKRING ON, PASCABAYAR ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012406872",
                    "pembuat_laporan": "CC.54.SABILLA_JM",
                    "waktu_lapor": "24/01/2023 11:23:28",
                    "waktu_dialihkan": "24/01/2023 11:30:02",
                    "waktu_response": "24/01/2023 12:39:08",
                    "waktu_recovery": "24/01/2023 12:46:26",
                    "durasi_response_time": 4540,
                    "durasi_recovery_time": 4978,
                    "id_posko_lama": 537111,
                    "nama_posko_lama": "POSKO ULP BEKASI KOTA",
                    "id_posko_baru": 547301,
                    "nama_posko_baru": "POSKO PONDOK GEDE",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "JL MANGGA RT 5/3 NO 242 KEL JATIBENING KEC PD GEDE KOTA BEKASI JAWA BARAT ACUAN: DEKAT KK AL",
                    "no_telp_pelapor": "02184972759",
                    "keterangan_pelapor": "MCB LEMAH DAYA 2200 VA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012406872",
                    "pembuat_laporan": "CC.54.SABILLA_JM",
                    "waktu_lapor": "24/01/2023 11:23:28",
                    "waktu_dialihkan": "24/01/2023 11:28:07",
                    "waktu_response": "24/01/2023 12:39:08",
                    "waktu_recovery": "24/01/2023 12:46:26",
                    "durasi_response_time": 4540,
                    "durasi_recovery_time": 4978,
                    "id_posko_lama": 538311,
                    "nama_posko_lama": "POSKO ULP BOGOR KOTA",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "JL MANGGA RT 5/3 NO 242 KEL JATIBENING KEC PD GEDE KOTA BEKASI JAWA BARAT ACUAN: DEKAT KK AL",
                    "no_telp_pelapor": "02184972759",
                    "keterangan_pelapor": "MCB LEMAH DAYA 2200 VA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012406872",
                    "pembuat_laporan": "CC.54.SABILLA_JM",
                    "waktu_lapor": "24/01/2023 11:23:28",
                    "waktu_dialihkan": "24/01/2023 11:24:39",
                    "waktu_response": "24/01/2023 12:39:08",
                    "waktu_recovery": "24/01/2023 12:46:26",
                    "durasi_response_time": 4540,
                    "durasi_recovery_time": 4978,
                    "id_posko_lama": 538211,
                    "nama_posko_lama": "POSKO ULP BOGOR TIMUR",
                    "id_posko_baru": 538311,
                    "nama_posko_baru": "POSKO ULP BOGOR KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "JL MANGGA RT 5/3 NO 242 KEL JATIBENING KEC PD GEDE KOTA BEKASI JAWA BARAT ACUAN: DEKAT KK AL",
                    "no_telp_pelapor": "02184972759",
                    "keterangan_pelapor": "MCB LEMAH DAYA 2200 VA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012406790",
                    "pembuat_laporan": "CC.54.JUNIYATI",
                    "waktu_lapor": "24/01/2023 11:20:45",
                    "waktu_dialihkan": "24/01/2023 11:21:31",
                    "waktu_response": "24/01/2023 12:11:14",
                    "waktu_recovery": "24/01/2023 13:44:03",
                    "durasi_response_time": 3029,
                    "durasi_recovery_time": 8598,
                    "id_posko_lama": 543301,
                    "nama_posko_lama": "POSKO KEBON JERUK",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VALENTINO ",
                    "alamat_pelapor": "JL BASOKA RAYA NO 8 RT 5/2 KEL JOGLE KEC  KEMBANGAN JAK BAR ",
                    "no_telp_pelapor": "081211971396",
                    "keterangan_pelapor": "SR MENGELUARKAN PERCIKAN API ( PTL TIDAK PADAM) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012406841",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "24/01/2023 11:19:52",
                    "waktu_dialihkan": "24/01/2023 11:23:41",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 566201,
                    "nama_posko_lama": "POSKO SERPONG",
                    "id_posko_baru": 566101,
                    "nama_posko_baru": "POSKO CIKOKOL",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ZAENAH  ",
                    "alamat_pelapor": "JL MAWAR RAYA BLOK B KEL BENCONGAN INDAH KEC KELAPA DUA KAB TANGERANG",
                    "no_telp_pelapor": "081382116760",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012406820",
                    "pembuat_laporan": "CC.54.ITA_HARYANI",
                    "waktu_lapor": "24/01/2023 11:19:52",
                    "waktu_dialihkan": "24/01/2023 11:23:26",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 566201,
                    "nama_posko_lama": "POSKO SERPONG",
                    "id_posko_baru": 566101,
                    "nama_posko_baru": "POSKO CIKOKOL",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUHADA",
                    "alamat_pelapor": "JL MENUR 1 KK HARAPAN KITA BLOK A3 NO 1 KEL BENCONGAN INDAH KEC KELAPA DUA KOTA TANGGERANG. PROV BANTEN",
                    "no_telp_pelapor": "0811119838",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401010",
                    "pembuat_laporan": "CC.51.NITA",
                    "waktu_lapor": "24/01/2023 11:17:25",
                    "waktu_dialihkan": "24/01/2023 11:40:10",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 513123,
                    "nama_posko_lama": "POSKO ULP BLIMBING",
                    "id_posko_baru": 513112,
                    "nama_posko_baru": "POSKO ULP DINOYO",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKI ",
                    "alamat_pelapor": "JL AHMAD YANI  NO 153 RT 1 RW 6 N KEL PURWODADI KEC BLIMBING KOTA MALANG   DEKAT FLY OVER ",
                    "no_telp_pelapor": "0341418407",
                    "keterangan_pelapor": "1 RUMAH PADAM(PASCABAYAR) MCB APP DAN SEKRING PEMBAGI ON  ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012406671",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 11:16:51",
                    "waktu_dialihkan": "24/01/2023 11:19:04",
                    "waktu_response": "24/01/2023 12:19:01",
                    "waktu_recovery": "24/01/2023 12:25:12",
                    "durasi_response_time": 3730,
                    "durasi_recovery_time": 4101,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi santoso",
                    "alamat_pelapor": "jl hos cokroaminoto gg makmur rt 01 rw 01 no 3 larangan utara cileduk kodepos 15154 / Aajaya ban cileduk ",
                    "no_telp_pelapor": "6285865337768",
                    "keterangan_pelapor": "kwh meter mati mau isi token manual tidak bisa",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G1423012400331",
                    "pembuat_laporan": "CC.14.MARTALIZA",
                    "waktu_lapor": "24/01/2023 11:16:22",
                    "waktu_dialihkan": "24/01/2023 11:18:34",
                    "waktu_response": "24/01/2023 11:46:51",
                    "waktu_recovery": "24/01/2023 11:51:37",
                    "durasi_response_time": 1829,
                    "durasi_recovery_time": 2115,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32137564459",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL WINONG NO 51 RT 2 RW 5 KEL SUDI MARA TIMUR KEC CILEDUG KOTA TANGERANG. DEKAT TK ALIF",
                    "no_telp_pelapor": "6285591833274",
                    "keterangan_pelapor": "1 RUMAH HAMPIR PADAM, PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012408466",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 11:14:23",
                    "waktu_dialihkan": "24/01/2023 12:44:54",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 518022,
                    "nama_posko_lama": "POSKO ULP TUBAN",
                    "id_posko_baru": 518011,
                    "nama_posko_baru": "POSKO ULP BOJONEGORO KOTA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syaikhul Umam",
                    "alamat_pelapor": "Dsn. Goreng Ds. Bulurejo Kec. Rengel - Tuban",
                    "no_telp_pelapor": "6282233442092",
                    "keterangan_pelapor": "mati total",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012406563",
                    "pembuat_laporan": "cc.54.rachmad_yoga",
                    "waktu_lapor": "24/01/2023 11:12:56",
                    "waktu_dialihkan": "24/01/2023 11:14:35",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 534751,
                    "nama_posko_lama": "POSKO ULP KARAWANG KOTA",
                    "id_posko_baru": 534681,
                    "nama_posko_baru": "POSKO ULP KOSAMBI",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TURMUZI",
                    "alamat_pelapor": "JL - PERUM GRIYA DE PALMA BLOK A7 NO 8 RT21 RW13 KEL CIBALONG SARI KEC KLARI KAB KAWARANG ",
                    "no_telp_pelapor": "081290946403",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012406503",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 11:10:59",
                    "waktu_dialihkan": "24/01/2023 11:12:37",
                    "waktu_response": "24/01/2023 11:28:13",
                    "waktu_recovery": "24/01/2023 11:40:07",
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 1748,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Denny Permana",
                    "alamat_pelapor": "JL PR METRO PERMATA BL D4 NO 50",
                    "no_telp_pelapor": "628119226929",
                    "keterangan_pelapor": "status periksa",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012406421",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 11:08:39",
                    "waktu_dialihkan": "24/01/2023 11:11:44",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538741,
                    "nama_posko_lama": "POSKO ULP CIMANGGIS",
                    "id_posko_baru": 547201,
                    "nama_posko_baru": "POSKO CIRACAS",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "iip yudiyanto",
                    "alamat_pelapor": "Jl. RRtm127",
                    "no_telp_pelapor": "6281296977756",
                    "keterangan_pelapor": "apakah sudah sesuai prosedur keterlambatan kurang dari seminggu sudah di segel oleh ppetugas lapangan PLN sementara biaya keterlambatan tetap tertera di struk pembayaran dan harus di bayarkan , sya setiap bulan mampu bayar mendekati akhir bulan dan ttp membayar biaya keterlambatan  dan aapakah keterlambatan membayar hingg bbrp wktu itu termasuk kategori menunggak pembayaran ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012406402",
                    "pembuat_laporan": "CC.54.NURASIYAH.CSOI",
                    "waktu_lapor": "24/01/2023 11:07:49",
                    "waktu_dialihkan": "24/01/2023 11:11:09",
                    "waktu_response": "24/01/2023 11:36:28",
                    "waktu_recovery": "24/01/2023 11:46:00",
                    "durasi_response_time": 1719,
                    "durasi_recovery_time": 2291,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025380230",
                    "nama_pelapor": "BP ALBERT TENDEAN",
                    "alamat_pelapor": "JL MANGGAR 8 BLOK B8 NO 7 RT 002/0012 KEL LARANGAN SELATAN KEC LARANGAN. KOTA TANGGERANG. ACUAN: -",
                    "no_telp_pelapor": "08118333164",
                    "keterangan_pelapor": "DISPLAY PADA APP TERTERA PERIKSA, PELANGGAN BERADA DI LOKASI (LISTRIK MASIH MENYALA)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400513",
                    "pembuat_laporan": "CC.55.AUDINA",
                    "waktu_lapor": "24/01/2023 11:05:23",
                    "waktu_dialihkan": "24/01/2023 11:10:21",
                    "waktu_response": "24/01/2023 11:39:04",
                    "waktu_recovery": "24/01/2023 12:10:52",
                    "durasi_response_time": 2021,
                    "durasi_recovery_time": 3929,
                    "id_posko_lama": 511434,
                    "nama_posko_lama": "POSKO ULP RUNGKUT",
                    "id_posko_baru": 511465,
                    "nama_posko_baru": "POSKO ULP GEDANGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL KOLONEL SUGIYONO NO 1A RT--/-- KE WEDORO KEC BELAHAN WARU KAB SIDOARJO // SEBELAH MAKAN BELAHAN ",
                    "no_telp_pelapor": "087703353175",
                    "keterangan_pelapor": "MOHON PERGANTIAN KWH METER. INFO PELANGGAN KWH METER MENGELUARKAN STROOM DAN DIARAHKAN UNIT UTK GANTI KWH METER ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012405914",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 10:51:36",
                    "waktu_dialihkan": "24/01/2023 10:57:16",
                    "waktu_response": "24/01/2023 11:13:52",
                    "waktu_recovery": "24/01/2023 11:35:58",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 2662,
                    "id_posko_lama": 321211,
                    "nama_posko_lama": "POSKO ULP MATTOANGING",
                    "id_posko_baru": 321111,
                    "nama_posko_baru": "POSKO ULP PANAKKUKANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Yusuf",
                    "alamat_pelapor": "JL PAROPO 2 BLK 1 No.0",
                    "no_telp_pelapor": "6282189518989",
                    "keterangan_pelapor": "Tertulis Periksa jadi tidak bisa masuk Token",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012409048",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 10:51:00",
                    "waktu_dialihkan": "24/01/2023 13:15:40",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 311011,
                    "nama_posko_lama": "POSKO ULP MANADO UTARA",
                    "id_posko_baru": 311901,
                    "nama_posko_baru": "POSKO ULP PANIKI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "SADDAM",
                    "alamat_pelapor": "Perumahan Griya Paniki Indah, Jl. Lengkeng 9, No.32",
                    "no_telp_pelapor": "6285756750768",
                    "keterangan_pelapor": "Tekanan Listrik di rumah saya tidak stabil",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012409039",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 10:51:00",
                    "waktu_dialihkan": "24/01/2023 13:15:21",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 311011,
                    "nama_posko_lama": "POSKO ULP MANADO UTARA",
                    "id_posko_baru": 311901,
                    "nama_posko_baru": "POSKO ULP PANIKI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "SADDAM",
                    "alamat_pelapor": "Perumahan Griya Paniki Indah, Jl. Lengkeng 9, No.32",
                    "no_telp_pelapor": "6285756750768",
                    "keterangan_pelapor": "Tekanan Listrik di rumah saya tidak stabil",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G3223012400485",
                    "pembuat_laporan": "CC.32.RIDHA",
                    "waktu_lapor": "24/01/2023 10:51:00",
                    "waktu_dialihkan": "24/01/2023 13:09:43",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 311011,
                    "nama_posko_lama": "POSKO ULP MANADO UTARA",
                    "id_posko_baru": 311901,
                    "nama_posko_baru": "POSKO ULP PANIKI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROMI",
                    "alamat_pelapor": "PR GRIYA PANIKI INDAH JL GANDARIA A NO.2A KEL.BENGKOL KEC.MAPANGET  KOTA MANADO",
                    "no_telp_pelapor": "089680681777",
                    "keterangan_pelapor": "GARDU MELEDAK, PTL PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012408986",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 10:51:00",
                    "waktu_dialihkan": "24/01/2023 13:00:34",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 311011,
                    "nama_posko_lama": "POSKO ULP MANADO UTARA",
                    "id_posko_baru": 311901,
                    "nama_posko_baru": "POSKO ULP PANIKI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "Melly Thio",
                    "alamat_pelapor": "Jl. Gandaria A No.8",
                    "no_telp_pelapor": "6287866233000",
                    "keterangan_pelapor": "lampu mati menyala dan meter mati menyala akibat dua kabel di gardu  ketemu dan timbul percikan api",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G3223012400472",
                    "pembuat_laporan": "CC.32.MAYARISMA",
                    "waktu_lapor": "24/01/2023 10:51:00",
                    "waktu_dialihkan": "24/01/2023 12:57:30",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 311011,
                    "nama_posko_lama": "POSKO ULP MANADO UTARA",
                    "id_posko_baru": 311901,
                    "nama_posko_baru": "POSKO ULP PANIKI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI",
                    "alamat_pelapor": "PR GRIYA PANIKI INDAH JL.GANDARIA III RT -- RW -- (POSISI TRAFO DIPOJOK) KEL BENGKOL KEC MAPANGET KOTA MANADO",
                    "no_telp_pelapor": "085298531340",
                    "keterangan_pelapor": "BANYAK RUMAH VOLTASE DROP, INFO PELANGGAN: ADA TRAFO TERBAKAR",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012408883",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 10:51:00",
                    "waktu_dialihkan": "24/01/2023 12:56:19",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 311011,
                    "nama_posko_lama": "POSKO ULP MANADO UTARA",
                    "id_posko_baru": 311901,
                    "nama_posko_baru": "POSKO ULP PANIKI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jen Master Maratade",
                    "alamat_pelapor": "Jl. Gandaria S No.24",
                    "no_telp_pelapor": "6285298528547",
                    "keterangan_pelapor": "Listrik tidak stabil, turun voltase",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5123012401273",
                    "pembuat_laporan": "CC.51.NILLA",
                    "waktu_lapor": "24/01/2023 10:51:00",
                    "waktu_dialihkan": "24/01/2023 12:48:27",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 311011,
                    "nama_posko_lama": "POSKO ULP MANADO UTARA",
                    "id_posko_baru": 311901,
                    "nama_posko_baru": "POSKO ULP PANIKI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP STEVEN",
                    "alamat_pelapor": "PR GPI JL. GANDARIA RAYA 2 BLOK - NO.37A. RT 0 RW 0. KEL BENGKOL. LINGK 6. KEC MAPANGET. KOTA MANADO. ANCER2 BELAKANG RAMBUTAN RAYA",
                    "no_telp_pelapor": "082195761054",
                    "keterangan_pelapor": "2 APP VOLTASE DROP SEJAK 30 MENIT",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400451",
                    "pembuat_laporan": "CC.32.WAHYUNI",
                    "waktu_lapor": "24/01/2023 10:51:00",
                    "waktu_dialihkan": "24/01/2023 12:36:41",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 311011,
                    "nama_posko_lama": "POSKO ULP MANADO UTARA",
                    "id_posko_baru": 311901,
                    "nama_posko_baru": "POSKO ULP PANIKI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONI ",
                    "alamat_pelapor": "JL LENGKENG PR GRIYA PANIKI INDAH BLOK LENGKENG LING 5 KEL BENGKOL KEC MAPANGET KOTA MANADO",
                    "no_telp_pelapor": "06285256654324",
                    "keterangan_pelapor": "BANYAK RUMAH VOLTASE DROP (TERUKUR 93V) SEJAK 2 JAM LALU",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012407817",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 10:51:00",
                    "waktu_dialihkan": "24/01/2023 12:30:14",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 311011,
                    "nama_posko_lama": "POSKO ULP MANADO UTARA",
                    "id_posko_baru": 311901,
                    "nama_posko_baru": "POSKO ULP PANIKI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siu Bie Kho",
                    "alamat_pelapor": "Jalan gandaria XII no 19",
                    "no_telp_pelapor": "6281356302828",
                    "keterangan_pelapor": "lampu turun voltase",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G3223012400413",
                    "pembuat_laporan": "CC.32.HARTATI",
                    "waktu_lapor": "24/01/2023 10:51:00",
                    "waktu_dialihkan": "24/01/2023 11:53:26",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 311011,
                    "nama_posko_lama": "POSKO ULP MANADO UTARA",
                    "id_posko_baru": 311901,
                    "nama_posko_baru": "POSKO ULP PANIKI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFRED/BP MICHAEL",
                    "alamat_pelapor": "JL. POLITEHNIK NO. 0 KEL. BUHA KEC. MAPANGET KOTA MANADO (ACUAN LOKASI : TEPATNYA KAMPUS POLTEHNIK NEGERI MANADO)",
                    "no_telp_pelapor": "081355593150",
                    "keterangan_pelapor": "2 GEDUNG PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012405863",
                    "pembuat_laporan": "CC.54.SEPTI_NILA",
                    "waktu_lapor": "24/01/2023 10:50:06",
                    "waktu_dialihkan": "24/01/2023 10:52:33",
                    "waktu_response": "24/01/2023 11:15:24",
                    "waktu_recovery": "24/01/2023 11:20:55",
                    "durasi_response_time": 1518,
                    "durasi_recovery_time": 1849,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RISKI",
                    "alamat_pelapor": "DS LARANGAN PR KEMBANG LARANGAN BLK B11 NO 7 JL PANDAN WANGI 3 RT-/-  KEL LARANGAN SELATAN KEC LARANGAN KOTA TANGERANG // -",
                    "no_telp_pelapor": "081320686830",
                    "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA (PTL TIDAK PADAM) // PELANGGAN MELAPOR KEMBALI CC.54.RIDHA_NARINI",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012400652",
                    "pembuat_laporan": "CC.53.WULANDARI",
                    "waktu_lapor": "24/01/2023 10:44:19",
                    "waktu_dialihkan": "24/01/2023 10:46:36",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 535511,
                    "nama_posko_lama": "POSKO ULP BANDUNG SELATAN",
                    "id_posko_baru": 535631,
                    "nama_posko_baru": "POSKO ULP BANDUNG TIMUR",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EUIS NUR HABIBAH",
                    "alamat_pelapor": "JL MALEER SELATAN NO 217 RT 6 RW 3 KEL GUMURUH KEC BATUNUNGGAL KOTA BANDUNG//DKT TSM",
                    "no_telp_pelapor": "082117106604",
                    "keterangan_pelapor": "2 KWH METER PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012400652",
                    "pembuat_laporan": "CC.53.WULANDARI",
                    "waktu_lapor": "24/01/2023 10:44:19",
                    "waktu_dialihkan": "24/01/2023 10:45:37",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 535631,
                    "nama_posko_lama": "POSKO ULP BANDUNG TIMUR",
                    "id_posko_baru": 535511,
                    "nama_posko_baru": "POSKO ULP BANDUNG SELATAN",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EUIS NUR HABIBAH",
                    "alamat_pelapor": "JL MALEER SELATAN NO 217 RT 6 RW 3 KEL GUMURUH KEC BATUNUNGGAL KOTA BANDUNG//DKT TSM",
                    "no_telp_pelapor": "082117106604",
                    "keterangan_pelapor": "2 KWH METER PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401542",
                    "pembuat_laporan": "CC.51.FATMA",
                    "waktu_lapor": "24/01/2023 10:40:26",
                    "waktu_dialihkan": "24/01/2023 14:16:28",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543601,
                    "nama_posko_baru": "POSKO CIPUTAT",
                    "status_akhir": "Selesai(PEMADAMAN TERENCANA)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDAH",
                    "alamat_pelapor": "JL JALAK 4 KEL RENGAS KEC CIPUTAT TIMUR KOD TANGERANG SELATAN ",
                    "no_telp_pelapor": "628551810555",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM, MOHON SEGERA DIINDAKLANJUTI KAREN ADA PENYIMPANAN ASI",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401523",
                    "pembuat_laporan": "CC.51.MEIGA",
                    "waktu_lapor": "24/01/2023 10:40:26",
                    "waktu_dialihkan": "24/01/2023 14:08:31",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543601,
                    "nama_posko_baru": "POSKO CIPUTAT",
                    "status_akhir": "Selesai(PEMADAMAN TERENCANA)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDA RIVANDA",
                    "alamat_pelapor": "KOMPLEK DPR RI PONDOK RANJI JL JALAK XI BLOK C2 NO.17  KEL PONDOK RANJI KEC CKOMPLEK DPR RI PONDOK RANJI JL JALAK XI  NO 17 KEL  PONDOK RANJI KEC CIPUTAT TIMUR TANGERANG IPUTAT TIMUR TANGERANG SELATAN  ",
                    "no_telp_pelapor": "08119932288",
                    "keterangan_pelapor": "PADAM BANYAK RUMAH ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410475",
                    "pembuat_laporan": "CC.54.FIKA",
                    "waktu_lapor": "24/01/2023 10:40:26",
                    "waktu_dialihkan": "24/01/2023 14:05:32",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543601,
                    "nama_posko_baru": "POSKO CIPUTAT",
                    "status_akhir": "Selesai(PEMADAMAN TERENCANA)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PRISKA ",
                    "alamat_pelapor": "JL JALAK 10  KEL RENGAS  KEC  CIPUTAT TIMUR TANGERANG SELATAN",
                    "no_telp_pelapor": "08122044545",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012406827",
                    "pembuat_laporan": "CC.54.RIZKA_PUTRI",
                    "waktu_lapor": "24/01/2023 10:40:26",
                    "waktu_dialihkan": "24/01/2023 12:05:15",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543601,
                    "nama_posko_baru": "POSKO CIPUTAT",
                    "status_akhir": "Selesai(PEMADAMAN TERENCANA)",
                    "idpel_nometer": "17125950",
                    "nama_pelapor": "BP EDO",
                    "alamat_pelapor": "JL WR SUPRATMAN RT5/2 KEL RENGAS KEC CIPUTAT TIMUR, TANGERANG SELATAN (SETEMPAT LAWSON ALFAMART WR SUPRATMAN) (DEKAT STASIUN PONDOK KRANJI)",
                    "no_telp_pelapor": "0895383572971",
                    "keterangan_pelapor": "1 BANGUNAN PADAM. DAYA B2 / 16500 VA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012405543",
                    "pembuat_laporan": "CC.54.AFIFAH",
                    "waktu_lapor": "24/01/2023 10:40:05",
                    "waktu_dialihkan": "24/01/2023 10:41:12",
                    "waktu_response": "24/01/2023 11:06:09",
                    "waktu_recovery": "24/01/2023 11:37:47",
                    "durasi_response_time": 1564,
                    "durasi_recovery_time": 3462,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARYANTO ",
                    "alamat_pelapor": "JL HJ BILIN RT01/05 NO 41 KL PANINGGILAN UTARA KC CILEDUG KOTA TANGERANG BANTEN (ACUAN LOKASI DEKET POS RW) ",
                    "no_telp_pelapor": "02174861703",
                    "keterangan_pelapor": "KABEL SR TERKELUPAS (PTL TIDAK PADAM) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012405451",
                    "pembuat_laporan": "CC.54.D_FEBRIANNA",
                    "waktu_lapor": "24/01/2023 10:37:26",
                    "waktu_dialihkan": "24/01/2023 10:40:36",
                    "waktu_response": "24/01/2023 11:18:10",
                    "waktu_recovery": "24/01/2023 11:29:03",
                    "durasi_response_time": 2444,
                    "durasi_recovery_time": 3097,
                    "id_posko_lama": 538651,
                    "nama_posko_lama": "POSKO ULP CILEUNGSI",
                    "id_posko_baru": 538671,
                    "nama_posko_baru": "POSKO ULP JONGGOL",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIYONO ",
                    "alamat_pelapor": "JL RAWA BAGAS PR PESONA KAHURIPAN III RT /RW - PATIMURA BLOK B8 NO 4 KEL BOJONG KEC KLAPANUNGGAL KAB BOGOR ACUAN DEKAT PEMANCINGAN CILE ",
                    "no_telp_pelapor": "081319565297",
                    "keterangan_pelapor": "1 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400465",
                    "pembuat_laporan": "CC.55.AYUDEWI",
                    "waktu_lapor": "24/01/2023 10:30:17",
                    "waktu_dialihkan": "24/01/2023 10:31:59",
                    "waktu_response": "24/01/2023 11:13:41",
                    "waktu_recovery": "24/01/2023 11:24:31",
                    "durasi_response_time": 2604,
                    "durasi_recovery_time": 3254,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU RIMA",
                    "alamat_pelapor": "JL PROFESOR DR HAMKA RT 2 RW 3 NO 1 KEL LARANGAN UTARA KEC LARANGAN KOTA TANGERANG >>> DEKAT TAMAN ASRI ",
                    "no_telp_pelapor": "081806957070",
                    "keterangan_pelapor": "MCB LEMAH  R1 / 2200 PTL MENYALA ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012405164",
                    "pembuat_laporan": "CC.54.RIDHA_NARINI",
                    "waktu_lapor": "24/01/2023 10:27:44",
                    "waktu_dialihkan": "24/01/2023 10:29:02",
                    "waktu_response": "24/01/2023 10:39:54",
                    "waktu_recovery": "24/01/2023 10:55:15",
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 1651,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBIAKTO",
                    "alamat_pelapor": "JL MSUKARELA RT 01 RW 01 NO 56 KEL PENINGGILAN SELATAN KEC CILEDUG TANGERANG DEKAT MASJID ",
                    "no_telp_pelapor": "081319127598",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL, SETELAH UPDATE VKRN 43 SISA KWH 5.00",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012405107",
                    "pembuat_laporan": "CC.54.RAMDANI",
                    "waktu_lapor": "24/01/2023 10:26:09",
                    "waktu_dialihkan": "24/01/2023 10:27:25",
                    "waktu_response": "24/01/2023 11:46:26",
                    "waktu_recovery": "24/01/2023 11:57:46",
                    "durasi_response_time": 4817,
                    "durasi_recovery_time": 5497,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIWIN",
                    "alamat_pelapor": "JL TANAH SERATUS NO 39 RT-1 / RW-2 KEL SUDIMARA JAYA KEC CILEDUK KOTA TANGERANG ACUAN LOKASI DEKAT MUSHOLA AL HIKMAH ",
                    "no_telp_pelapor": "081316830300",
                    "keterangan_pelapor": "APP BLANK (PTL TIDAK PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012400883",
                    "pembuat_laporan": "CC.51.YULITRI",
                    "waktu_lapor": "24/01/2023 10:23:40",
                    "waktu_dialihkan": "24/01/2023 10:35:26",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 551001,
                    "nama_posko_lama": "POSKO ULP DENPASAR",
                    "id_posko_baru": 551401,
                    "nama_posko_baru": "POSKO ULP SANUR",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VENESA",
                    "alamat_pelapor": "PR THE GEDONG CATALIA RESIDENCE NO B8 KEL PEDUNGAN BR PESANGGARAN KEC DENPASAR SELATAN KOD DENPASAR ",
                    "no_telp_pelapor": "081284157008",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012405004",
                    "pembuat_laporan": "CC.54.AL_MIRA",
                    "waktu_lapor": "24/01/2023 10:20:35",
                    "waktu_dialihkan": "24/01/2023 10:22:51",
                    "waktu_response": "24/01/2023 10:49:46",
                    "waktu_recovery": "24/01/2023 11:11:58",
                    "durasi_response_time": 1751,
                    "durasi_recovery_time": 3083,
                    "id_posko_lama": 542101,
                    "nama_posko_lama": "POSKO BANDENGAN",
                    "id_posko_baru": 546301,
                    "nama_posko_baru": "POSKO CENGKARENG ( POSKO STT )",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA",
                    "alamat_pelapor": "JL KAPUK KAMAL RAYA 59 RT- RW - KK KAPUK BERLIAN NO 1 KEL PENJARINGAN KEC PENJARINGAN KOTA JAKARTA UTARA ACUAN LOKASI DEKAT JEMBATAN KALI MIYAMI",
                    "no_telp_pelapor": "0215550111",
                    "keterangan_pelapor": "TIANG LISTRIK MIRING",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1323012400130",
                    "pembuat_laporan": "13334.DICKY",
                    "waktu_lapor": "24/01/2023 10:19:48",
                    "waktu_dialihkan": "24/01/2023 10:20:31",
                    "waktu_response": "24/01/2023 10:34:02",
                    "waktu_recovery": "24/01/2023 10:44:22",
                    "durasi_response_time": 854,
                    "durasi_recovery_time": 1474,
                    "id_posko_lama": 133351,
                    "nama_posko_lama": "POSKO ULP MUARA LABUH",
                    "id_posko_baru": 133381,
                    "nama_posko_baru": "POSKO ULP KAYU ARO",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14375232643",
                    "nama_pelapor": "RIKI",
                    "alamat_pelapor": "Kayu Aro",
                    "no_telp_pelapor": "082177442103",
                    "keterangan_pelapor": "lampu mati 1 rmh",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G5423012404870",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 10:13:57",
                    "waktu_dialihkan": "24/01/2023 10:18:03",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 534751,
                    "nama_posko_lama": "POSKO ULP KARAWANG KOTA",
                    "id_posko_baru": 534821,
                    "nama_posko_baru": "POSKO ULP RENGASDENGKLOK",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "boin effendi",
                    "alamat_pelapor": "Dusun 04 Tabel rt/re 019/007 Sambungan KTR putus dari kemarin sore sy sdh laporan tetapi blm ada tanggapan, sehingga aliran listrik yg ke rumah sy mati",
                    "no_telp_pelapor": "6285285599154",
                    "keterangan_pelapor": "Dusun 04 Tabel desa Sarijaya",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012404844",
                    "pembuat_laporan": "CC.54.WAHYU_P",
                    "waktu_lapor": "24/01/2023 10:13:07",
                    "waktu_dialihkan": "24/01/2023 10:14:04",
                    "waktu_response": "24/01/2023 10:42:39",
                    "waktu_recovery": "24/01/2023 10:51:55",
                    "durasi_response_time": 1772,
                    "durasi_recovery_time": 2328,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MOHSON ",
                    "alamat_pelapor": "JL SUKARELA    NO 8   RT-2 / RW-5 KEL PANINGGILAN KEC  CILEDUK KOTA TANGERANG ( DEKAT LAPANGAN  FUTSAL ) ",
                    "no_telp_pelapor": "02158906758",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL PADAM) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012404828",
                    "pembuat_laporan": "cc.54.Cesar",
                    "waktu_lapor": "24/01/2023 10:12:30",
                    "waktu_dialihkan": "24/01/2023 10:13:01",
                    "waktu_response": "24/01/2023 10:46:21",
                    "waktu_recovery": "24/01/2023 11:23:30",
                    "durasi_response_time": 2031,
                    "durasi_recovery_time": 4260,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU YULIA",
                    "alamat_pelapor": "PR PESANGGRAHAN PERMAI JL PESANGGRAHAN 3 BLOK F NO. 39 RT 02 RW 08 KEL PETUKANGAN SELATAN KEC PESANGGRAHAN JAKARTA SELATAN  // ACUAN:  DEKAT MASJID AL AMIN",
                    "no_telp_pelapor": "0217373382",
                    "keterangan_pelapor": "SR KENDUR (PTL TIDAK PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401017",
                    "pembuat_laporan": "CC.51.DEVA",
                    "waktu_lapor": "24/01/2023 10:12:00",
                    "waktu_dialihkan": "24/01/2023 11:24:11",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538211,
                    "nama_posko_lama": "POSKO ULP BOGOR TIMUR",
                    "id_posko_baru": 538611,
                    "nama_posko_baru": "POSKO ULP CITEUREUP",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARI",
                    "alamat_pelapor": "PR CLUSTER CADENSA KEL CIJAYANTI KEC BABAKAN MADANG KAB BOGOR ",
                    "no_telp_pelapor": "08118993060",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400536",
                    "pembuat_laporan": "CC.55.WINDA",
                    "waktu_lapor": "24/01/2023 10:12:00",
                    "waktu_dialihkan": "24/01/2023 11:16:14",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538211,
                    "nama_posko_lama": "POSKO ULP BOGOR TIMUR",
                    "id_posko_baru": 538611,
                    "nama_posko_baru": "POSKO ULP CITEUREUP",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ALIYA ",
                    "alamat_pelapor": "PR SENTUL ALAYA NO D NO 18 CLUSTER GRANDIOSO KEL BABAKAN MADANG KEC SENTUL KAB BOGOR > LOKASI - ",
                    "no_telp_pelapor": "6285717893381",
                    "keterangan_pelapor": "1 RUMAH PADAM \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012406215",
                    "pembuat_laporan": "CC.54.yulianingsih",
                    "waktu_lapor": "24/01/2023 10:12:00",
                    "waktu_dialihkan": "24/01/2023 11:11:29",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538311,
                    "nama_posko_lama": "POSKO ULP BOGOR KOTA",
                    "id_posko_baru": 538611,
                    "nama_posko_baru": "POSKO ULP CITEUREUP",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA ",
                    "alamat_pelapor": "PR CLUSTER MONTENVIEW JL. PANGRANGO BOJONG KONENG BABAKN MADANG KOTA BOGOR ",
                    "no_telp_pelapor": "02187967448",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012406239",
                    "pembuat_laporan": "CC.54.SABILLA_JM",
                    "waktu_lapor": "24/01/2023 10:12:00",
                    "waktu_dialihkan": "24/01/2023 11:04:47",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538211,
                    "nama_posko_lama": "POSKO ULP BOGOR TIMUR",
                    "id_posko_baru": 538611,
                    "nama_posko_baru": "POSKO ULP CITEUREUP",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LIANA PANGEMANAN",
                    "alamat_pelapor": "JL. SITU BANDUNG GOLF NO. 15 CLUSTER  TAMAN PARAHIYANNGAN GOLF SENTUL CITY KEL CIJAYANTI KEC BABAKAN MADANG KAB BOGOR",
                    "no_telp_pelapor": "081281119251",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012405600",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 10:12:00",
                    "waktu_dialihkan": "24/01/2023 10:58:02",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538111,
                    "nama_posko_lama": "POSKO ULP CIPAYUNG",
                    "id_posko_baru": 538611,
                    "nama_posko_baru": "POSKO ULP CITEUREUP",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anton Hendarko",
                    "alamat_pelapor": "KP SIRNAGALIH CIPENDAWA No. RT.4 RW.1",
                    "no_telp_pelapor": "62811183239",
                    "keterangan_pelapor": "listrik padam dari jam 10.15 dan sekeliling juga padam, apakah sedang pemadaman? mohon infonya",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012405181",
                    "pembuat_laporan": "CC.54.NOVIANTIE",
                    "waktu_lapor": "24/01/2023 10:12:00",
                    "waktu_dialihkan": "24/01/2023 10:31:53",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538211,
                    "nama_posko_lama": "POSKO ULP BOGOR TIMUR",
                    "id_posko_baru": 538611,
                    "nama_posko_baru": "POSKO ULP CITEUREUP",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BENNY",
                    "alamat_pelapor": "PR SENTUL CITY CLUSTER SANTORINI JL KENON RIVE NO 7 KEL BOJONG KONENG KEC BABAKAN MADANG BOGOR",
                    "no_telp_pelapor": "0811935209",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012404765",
                    "pembuat_laporan": "CC.54.ANISA.CSOI",
                    "waktu_lapor": "24/01/2023 10:10:59",
                    "waktu_dialihkan": "24/01/2023 10:11:33",
                    "waktu_response": "24/01/2023 10:36:37",
                    "waktu_recovery": "24/01/2023 10:56:34",
                    "durasi_response_time": 1538,
                    "durasi_recovery_time": 2735,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD FIRDAUS ",
                    "alamat_pelapor": "JL H. DILUN RT 5 RW 7 NO 4 KEL ULUJAMI KEC PESANGGRAHAN JAKSEL. SETEMPAT SMP/SMK PERWIRA",
                    "no_telp_pelapor": "0217375352",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL PADAM) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012404489",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 10:02:47",
                    "waktu_dialihkan": "24/01/2023 10:07:34",
                    "waktu_response": "24/01/2023 10:31:01",
                    "waktu_recovery": "24/01/2023 10:50:42",
                    "durasi_response_time": 1694,
                    "durasi_recovery_time": 2875,
                    "id_posko_lama": 523101,
                    "nama_posko_lama": "POSKO ULP BOJA",
                    "id_posko_baru": 523021,
                    "nama_posko_baru": "POSKO ULP SEMARANG BARAT",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayu bardho",
                    "alamat_pelapor": "Jl. Graha Beringin Mas Utara Dalam II No.14",
                    "no_telp_pelapor": "6288238888053",
                    "keterangan_pelapor": "tegangan listrik sering drop dan dialami oleh rumah satu deret dengan rumah saya",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5123012401515",
                    "pembuat_laporan": "CC.51.DEVA",
                    "waktu_lapor": "24/01/2023 10:01:59",
                    "waktu_dialihkan": "24/01/2023 14:23:53",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 161001,
                    "nama_posko_lama": "POSKO ULP PANGKALPINANG",
                    "id_posko_baru": 161101,
                    "nama_posko_baru": "POSKO ULP SUNGAILIAT",
                    "status_akhir": "Selesai(PEMADAMAN TERENCANA)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL AMBANG BAKTI LORONG SETIA BUDI KEL - KEC PANGKAL BALAM KOTA PANGKAL PINANG ",
                    "no_telp_pelapor": "085358358888",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400412",
                    "pembuat_laporan": "CC.55.JAMAL",
                    "waktu_lapor": "24/01/2023 09:57:31",
                    "waktu_dialihkan": "24/01/2023 09:58:23",
                    "waktu_response": "24/01/2023 10:18:07",
                    "waktu_recovery": "24/01/2023 10:26:45",
                    "durasi_response_time": 1236,
                    "durasi_recovery_time": 1754,
                    "id_posko_lama": 441501,
                    "nama_posko_lama": "POSKO ULP AMPENAN",
                    "id_posko_baru": 441101,
                    "nama_posko_baru": "POSKO ULP CAKRANEGARA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TANTI ",
                    "alamat_pelapor": "PR GRAND MUSLIM 2 TAHAP 3 BLOK BK18 KEL TERONG TAWAN KEC LABUAPI KAB LOMBOK BARAT ",
                    "no_telp_pelapor": "082247400758",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA KETERANGAN GAGAL SETELAH UPDATE VKRN 43. SISA KWH = 9.54 NO TOKEN : 2353 7614 7814 4485 6983\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012404240",
                    "pembuat_laporan": "CC.54.AISYAH_R.CBC",
                    "waktu_lapor": "24/01/2023 09:55:05",
                    "waktu_dialihkan": "24/01/2023 09:55:53",
                    "waktu_response": "24/01/2023 10:28:22",
                    "waktu_recovery": "24/01/2023 10:35:10",
                    "durasi_response_time": 1997,
                    "durasi_recovery_time": 2405,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116559533",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "JL SAWO 40 - RT-1 / RW-7 KEL CIPADU KEC LARANGAN KOTA TANGGERANG LOKASI : GIANT ",
                    "no_telp_pelapor": "081277243995",
                    "keterangan_pelapor": "APP TERTERA ERORR (PTL MENYALA) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012404180",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "24/01/2023 09:53:17",
                    "waktu_dialihkan": "24/01/2023 09:57:01",
                    "waktu_response": "24/01/2023 10:16:35",
                    "waktu_recovery": "24/01/2023 10:52:51",
                    "durasi_response_time": 1398,
                    "durasi_recovery_time": 3574,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538751,
                    "nama_posko_baru": "POSKO ULP BOJONGGEDE",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FIRDA ",
                    "alamat_pelapor": "PERUM TRANBOGE VILLAGE KEL KEDUNG WARINGIN KEC BOJONGGEDE KAB BOGOR JABAR ",
                    "no_telp_pelapor": "082126287506",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012400532",
                    "pembuat_laporan": "CC.53.SHANIA",
                    "waktu_lapor": "24/01/2023 09:51:42",
                    "waktu_dialihkan": "24/01/2023 09:52:53",
                    "waktu_response": "24/01/2023 10:21:59",
                    "waktu_recovery": "24/01/2023 10:30:57",
                    "durasi_response_time": 1817,
                    "durasi_recovery_time": 2355,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HANDRIKA ",
                    "alamat_pelapor": "JL DEMPO KARANG TENGAH PR PARUNG JAYA BLK B NO 4  KEL PARUNG JAYA KEC KARANG TENGAH KAB TANGERANG/ DKT APARTMENT METRO",
                    "no_telp_pelapor": "6281511227376",
                    "keterangan_pelapor": "1 RUMAH PADAM MCB/ SIKRING ON ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012400817",
                    "pembuat_laporan": "CC.51.FATMA",
                    "waktu_lapor": "24/01/2023 09:48:58",
                    "waktu_dialihkan": "24/01/2023 10:15:23",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511611,
                    "nama_posko_lama": "POSKO ULP TAMAN",
                    "id_posko_baru": 511465,
                    "nama_posko_baru": "POSKO ULP GEDANGAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FARAH",
                    "alamat_pelapor": "JL RAYA SUKO NO 14 DS SUKO KEC SUKODONO KAB SIDOARJO",
                    "no_telp_pelapor": "082333099388",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400353",
                    "pembuat_laporan": "CC.55.PRAMESWARI",
                    "waktu_lapor": "24/01/2023 09:48:58",
                    "waktu_dialihkan": "24/01/2023 09:24:51",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511611,
                    "nama_posko_lama": "POSKO ULP TAMAN",
                    "id_posko_baru": 511465,
                    "nama_posko_baru": "POSKO ULP GEDANGAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MULYANTO",
                    "alamat_pelapor": "JL RAYA SUKO NO 13 A RT1/1  KEL SUKO KEXC SUKODONO KAB SIDOARJO ",
                    "no_telp_pelapor": "085646333304",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012400622",
                    "pembuat_laporan": "CC.51.AMBARSARI",
                    "waktu_lapor": "24/01/2023 09:48:58",
                    "waktu_dialihkan": "24/01/2023 09:18:07",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511611,
                    "nama_posko_lama": "POSKO ULP TAMAN",
                    "id_posko_baru": 511465,
                    "nama_posko_baru": "POSKO ULP GEDANGAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "PR GRAHA SUKO INDAH BLOK A NO 8 KEL SUKO KEC SUKODONO KAB SIDOARJO/ DI DEPAN BALAI DESA",
                    "no_telp_pelapor": "085334308438",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012403531",
                    "pembuat_laporan": "CC.54.NOVIANTIE",
                    "waktu_lapor": "24/01/2023 09:36:28",
                    "waktu_dialihkan": "24/01/2023 09:38:19",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 441101,
                    "nama_posko_lama": "POSKO ULP CAKRANEGARA",
                    "id_posko_baru": 441501,
                    "nama_posko_baru": "POSKO ULP AMPENAN",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIKA",
                    "alamat_pelapor": "PR GRAND LINGKAR KEL JEMPONG BARU KEC SEKAR BELA MATARAM NTB",
                    "no_telp_pelapor": "081331351042",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012403532",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 09:36:21",
                    "waktu_dialihkan": "24/01/2023 09:50:46",
                    "waktu_response": "24/01/2023 10:08:40",
                    "waktu_recovery": "24/01/2023 10:56:56",
                    "durasi_response_time": 1939,
                    "durasi_recovery_time": 4835,
                    "id_posko_lama": 126122,
                    "nama_posko_lama": "POSKO ULP LUBUKPAKAM",
                    "id_posko_baru": 126133,
                    "nama_posko_baru": "POSKO ULP TANJUNG MORAWA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ULP LUBUK PAKAM",
                    "alamat_pelapor": "Jl. benteng paluh kemiri lubuk pakam",
                    "no_telp_pelapor": "6282363747016",
                    "keterangan_pelapor": "kwh periksa 60012468785",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5323012400488",
                    "pembuat_laporan": "CC.53.RAHMA",
                    "waktu_lapor": "24/01/2023 09:36:02",
                    "waktu_dialihkan": "24/01/2023 09:38:22",
                    "waktu_response": "24/01/2023 10:11:28",
                    "waktu_recovery": "24/01/2023 10:27:16",
                    "durasi_response_time": 2126,
                    "durasi_recovery_time": 3074,
                    "id_posko_lama": 543301,
                    "nama_posko_lama": "POSKO KEBON JERUK",
                    "id_posko_baru": 541201,
                    "nama_posko_baru": "POSKO GROGOL ( DISJAYA )",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KUSWANTO",
                    "alamat_pelapor": "KFC BOX PELNI JL KS TUBUN NO.92-94 RT0/0 KEL PETAMBURAN KEC PAL MERAH JAKARTA BARAT (SETEMPAT RS PELNI) ",
                    "no_telp_pelapor": "087787223685",
                    "keterangan_pelapor": "PANEL PLN MENIMBULKAN ASAP. LISTRK DIPADAMKAM.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012400483",
                    "pembuat_laporan": "CC.53.NURMALASARI",
                    "waktu_lapor": "24/01/2023 09:34:37",
                    "waktu_dialihkan": "24/01/2023 09:36:37",
                    "waktu_response": "24/01/2023 10:07:53",
                    "waktu_recovery": "24/01/2023 10:28:25",
                    "durasi_response_time": 1996,
                    "durasi_recovery_time": 3228,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK TIMOTHY ",
                    "alamat_pelapor": "JL H NAJIH NO 53 KEC KREO SELATAN KEL LARANGAN TANGERANG KOTA  ",
                    "no_telp_pelapor": "6285777836651",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM SEJAK PKL 07:00 ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012400680",
                    "pembuat_laporan": "cc.51.yunita",
                    "waktu_lapor": "24/01/2023 09:33:00",
                    "waktu_dialihkan": "24/01/2023 09:40:03",
                    "waktu_response": "24/01/2023 09:45:18",
                    "waktu_recovery": "24/01/2023 10:11:44",
                    "durasi_response_time": 738,
                    "durasi_recovery_time": 2324,
                    "id_posko_lama": 511633,
                    "nama_posko_lama": "POSKO ULP MENGANTI",
                    "id_posko_baru": 511812,
                    "nama_posko_baru": "POSKO ULP KRIAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOHANES",
                    "alamat_pelapor": "PERGUDANGAN LEGUNDI BUSINESS PARK BLOK A NO.16 JL LEGUNDI KEL MENGANTI KAB GRESIK // DARI TOL KELUAR KRIAN SEKITAR 2- 3 KM",
                    "no_telp_pelapor": "08123561010",
                    "keterangan_pelapor": "1 BANGUNAN PADAM. DISPLAY APP PRABAYAR BLANK. MCB APP DAN SEKRING ON",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012400679",
                    "pembuat_laporan": "CC.51.NILLA",
                    "waktu_lapor": "24/01/2023 09:32:38",
                    "waktu_dialihkan": "24/01/2023 09:34:29",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAN",
                    "alamat_pelapor": "KOMPLEK PAJAK JL. CENDRAWASIH BLOK NO.5. RT 2 RW 8. KEL JURANGMANGU TIMUR. KEC PONDOK AREN. KOTA TANGERANG SLEATAN. CIPADU",
                    "no_telp_pelapor": "08119991691",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, (KONDISI PTL PADAM). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SALAH SATU NOMER TOKEN 4871 0342 3508 4149 2596",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012403326",
                    "pembuat_laporan": "cc.54.rachmad_yoga",
                    "waktu_lapor": "24/01/2023 09:31:27",
                    "waktu_dialihkan": "24/01/2023 09:33:56",
                    "waktu_response": "24/01/2023 10:04:05",
                    "waktu_recovery": "24/01/2023 10:15:08",
                    "durasi_response_time": 1958,
                    "durasi_recovery_time": 2621,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HELEN",
                    "alamat_pelapor": "JL PARUNG KORET NO.89 ( KONTRAKAN IBU SRI ) RT.3/3 KEL PARUNG JAYA KEC KARANG TAENGAH KOTA TANGERANG /ACUAN DEKAT RUMAH RW TAGOR ",
                    "no_telp_pelapor": "081315250788",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR TERTERA PERIKSA (PTL PADAM) YBS TIDAK BERSEDIA DI PANDU ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012400671",
                    "pembuat_laporan": "CC.51.DEWI",
                    "waktu_lapor": "24/01/2023 09:30:19",
                    "waktu_dialihkan": "24/01/2023 09:45:35",
                    "waktu_response": "24/01/2023 10:44:16",
                    "waktu_recovery": "24/01/2023 10:46:42",
                    "durasi_response_time": 4437,
                    "durasi_recovery_time": 4583,
                    "id_posko_lama": 547201,
                    "nama_posko_lama": "POSKO CIRACAS",
                    "id_posko_baru": 538651,
                    "nama_posko_baru": "POSKO ULP CILEUNGSI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU WIDA",
                    "alamat_pelapor": "RUKO  CITRA  GRAND   BLOK   R. 2   NO. 8 -  10   RT.  0  RW. 0  KEL. JATI KARYA  KEC , JATI  SAMPURNA   BEKASI . / DEKAT  MALL  CIPUTRA   CIBUBUR , ",
                    "no_telp_pelapor": "082210685047",
                    "keterangan_pelapor": "3  RUKO  PADAM,  ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012400671",
                    "pembuat_laporan": "CC.51.DEWI",
                    "waktu_lapor": "24/01/2023 09:30:19",
                    "waktu_dialihkan": "24/01/2023 09:42:11",
                    "waktu_response": "24/01/2023 10:44:16",
                    "waktu_recovery": "24/01/2023 10:46:42",
                    "durasi_response_time": 4437,
                    "durasi_recovery_time": 4583,
                    "id_posko_lama": 547301,
                    "nama_posko_lama": "POSKO PONDOK GEDE",
                    "id_posko_baru": 547201,
                    "nama_posko_baru": "POSKO CIRACAS",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU WIDA",
                    "alamat_pelapor": "RUKO  CITRA  GRAND   BLOK   R. 2   NO. 8 -  10   RT.  0  RW. 0  KEL. JATI KARYA  KEC , JATI  SAMPURNA   BEKASI . / DEKAT  MALL  CIPUTRA   CIBUBUR , ",
                    "no_telp_pelapor": "082210685047",
                    "keterangan_pelapor": "3  RUKO  PADAM,  ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3123012400029",
                    "pembuat_laporan": "31100.MAYA",
                    "waktu_lapor": "24/01/2023 09:25:05",
                    "waktu_dialihkan": "24/01/2023 09:26:22",
                    "waktu_response": "24/01/2023 10:03:25",
                    "waktu_recovery": "24/01/2023 10:22:16",
                    "durasi_response_time": 2300,
                    "durasi_recovery_time": 3431,
                    "id_posko_lama": 311011,
                    "nama_posko_lama": "POSKO ULP MANADO UTARA",
                    "id_posko_baru": 311011,
                    "nama_posko_baru": "POSKO ULP MANADO UTARA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE",
                    "alamat_pelapor": "KOMBOS",
                    "no_telp_pelapor": "085398333153",
                    "keterangan_pelapor": "APP BLANK",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3123012400029",
                    "pembuat_laporan": "31100.MAYA",
                    "waktu_lapor": "24/01/2023 09:25:05",
                    "waktu_dialihkan": "24/01/2023 09:26:18",
                    "waktu_response": "24/01/2023 10:03:25",
                    "waktu_recovery": "24/01/2023 10:22:16",
                    "durasi_response_time": 2300,
                    "durasi_recovery_time": 3431,
                    "id_posko_lama": 311901,
                    "nama_posko_lama": "POSKO ULP PANIKI",
                    "id_posko_baru": 311011,
                    "nama_posko_baru": "POSKO ULP MANADO UTARA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE",
                    "alamat_pelapor": "KOMBOS",
                    "no_telp_pelapor": "085398333153",
                    "keterangan_pelapor": "APP BLANK",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012403068",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 09:23:46",
                    "waktu_dialihkan": "24/01/2023 09:27:46",
                    "waktu_response": "24/01/2023 09:43:02",
                    "waktu_recovery": "24/01/2023 09:56:29",
                    "durasi_response_time": 1156,
                    "durasi_recovery_time": 1963,
                    "id_posko_lama": 535811,
                    "nama_posko_lama": "POSKO ULP CIMAHI KOTA",
                    "id_posko_baru": 535991,
                    "nama_posko_baru": "POSKO ULP CIMAHI SELATAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "padmanaba galih puspita",
                    "alamat_pelapor": "Kp. Ciputri Cimindi RT 07 RW 05 No. 64 Kel",
                    "no_telp_pelapor": "6287836667247",
                    "keterangan_pelapor": "listrik mati",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5323012400434",
                    "pembuat_laporan": "538.FAHMI",
                    "waktu_lapor": "24/01/2023 09:17:41",
                    "waktu_dialihkan": "24/01/2023 09:18:26",
                    "waktu_response": "24/01/2023 09:55:39",
                    "waktu_recovery": "24/01/2023 10:21:35",
                    "durasi_response_time": 2278,
                    "durasi_recovery_time": 3834,
                    "id_posko_lama": 538211,
                    "nama_posko_lama": "POSKO ULP BOGOR TIMUR",
                    "id_posko_baru": 538671,
                    "nama_posko_baru": "POSKO ULP JONGGOL",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WARGA",
                    "alamat_pelapor": "samping kafe dan resto basmallah\\njln gunung batu 1desa sukaharja Sebelahan sama kafe Kidemang ",
                    "no_telp_pelapor": "081315606682",
                    "keterangan_pelapor": "kabel JTR jatuh melintang jalan",
                    "media": ""
                },
                {
                    "no_laporan": "G3123012400028",
                    "pembuat_laporan": "31100.WINDA",
                    "waktu_lapor": "24/01/2023 09:16:56",
                    "waktu_dialihkan": "24/01/2023 09:18:13",
                    "waktu_response": "24/01/2023 09:37:09",
                    "waktu_recovery": "24/01/2023 09:51:26",
                    "durasi_response_time": 1213,
                    "durasi_recovery_time": 2070,
                    "id_posko_lama": 311601,
                    "nama_posko_lama": "POSKO ULP RATAHAN",
                    "id_posko_baru": 311011,
                    "nama_posko_baru": "POSKO ULP MANADO UTARA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU.IKA",
                    "alamat_pelapor": "JL ANGGREK KEL TERNATE TANJUNG KEC SINGKIL KOTA MANADO SULAWESI UTARA . DEKAT MASJID",
                    "no_telp_pelapor": "085398333153",
                    "keterangan_pelapor": "LAMPU PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402872",
                    "pembuat_laporan": "CC.54.ANNES_S",
                    "waktu_lapor": "24/01/2023 09:15:22",
                    "waktu_dialihkan": "24/01/2023 09:16:39",
                    "waktu_response": "24/01/2023 09:27:24",
                    "waktu_recovery": "24/01/2023 09:49:10",
                    "durasi_response_time": 722,
                    "durasi_recovery_time": 2028,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JULI ",
                    "alamat_pelapor": "JL KEDAUNG NO  49 RT 4/2 KEL LARANGAN INDAH KEC LARANGAN  TANGERANG ACUAN : SEBERANG KK ANGGREK ",
                    "no_telp_pelapor": "02158352082",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM  SISA 10  KWH  ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012400406",
                    "pembuat_laporan": "CC.52.FITRIANA",
                    "waktu_lapor": "24/01/2023 09:09:24",
                    "waktu_dialihkan": "24/01/2023 09:09:58",
                    "waktu_response": "24/01/2023 09:29:37",
                    "waktu_recovery": "24/01/2023 10:16:26",
                    "durasi_response_time": 1213,
                    "durasi_recovery_time": 4022,
                    "id_posko_lama": 120011,
                    "nama_posko_lama": "POSKO ULP MEDAN KOTA",
                    "id_posko_baru": 128041,
                    "nama_posko_baru": "POSKO ULP LABUHAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32174509367",
                    "nama_pelapor": "IBU MELDA",
                    "alamat_pelapor": "JL MANGAAN 3 PS.II.MABAR NO.- DS. MEDAN DELI KEC. MEDAN DELI KOTA MEDAN , DEKAT TOL",
                    "no_telp_pelapor": "08116061901",
                    "keterangan_pelapor": "APP TERTERA \\\"GAGAL\\\", PELANGGAN GAGAL INPUT TOKEN, SETELAH UPDATE VKRN-43, PTL PADAM. NO. TOKEN : 19240269884426663863",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402822",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_lapor": "24/01/2023 09:09:07",
                    "waktu_dialihkan": "24/01/2023 09:14:28",
                    "waktu_response": "24/01/2023 09:38:09",
                    "waktu_recovery": "24/01/2023 09:52:12",
                    "durasi_response_time": 1742,
                    "durasi_recovery_time": 2585,
                    "id_posko_lama": 547201,
                    "nama_posko_lama": "POSKO CIRACAS",
                    "id_posko_baru": 547301,
                    "nama_posko_baru": "POSKO PONDOK GEDE",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DARMADI",
                    "alamat_pelapor": "JL BANTAR JATI KP KRAMAT RT-4 / RW-4 NO 35  KEL SETU KEC CIPAYUNG JAKTIM ACUAN DEKAT LAPANGAN BOLA",
                    "no_telp_pelapor": "081315851256",
                    "keterangan_pelapor": "SR PUTUS (PTL PADAM ) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402809",
                    "pembuat_laporan": "CC.54.AFIFAH",
                    "waktu_lapor": "24/01/2023 09:06:25",
                    "waktu_dialihkan": "24/01/2023 09:09:47",
                    "waktu_response": "24/01/2023 09:28:34",
                    "waktu_recovery": "24/01/2023 09:43:08",
                    "durasi_response_time": 1329,
                    "durasi_recovery_time": 2203,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU IAN ",
                    "alamat_pelapor": "JL KEMAJUAN III NO  15 RT-5 / RW-4 KL PETUKANGAN SELATAN KC PESANGRAHAN KOTA JAKSEL (ACUAN LOKASI DEKET MUSOLA AL MUKLASIN) ",
                    "no_telp_pelapor": "0217342801",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDET VKRN 43 (PTL PADAM) NO TOKEN : 4152 0617 7328 0450 2364 ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400193",
                    "pembuat_laporan": "CC.14.ZAVIKA",
                    "waktu_lapor": "24/01/2023 09:06:06",
                    "waktu_dialihkan": "24/01/2023 09:09:25",
                    "waktu_response": "24/01/2023 09:51:45",
                    "waktu_recovery": "24/01/2023 09:55:44",
                    "durasi_response_time": 2739,
                    "durasi_recovery_time": 2978,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32023916771",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL PINAYUNGAN 3 PR KAV PINAYUNGAN NO 12 RT-4 / RW-9 KEL PONDOK KACANG BARAT KEC PONDOK AREN, TANGERANG SELATAN - BANTEN. BELOK KIRI POSYANDU. ",
                    "no_telp_pelapor": "087877712301",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL HAMPIR PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012400393",
                    "pembuat_laporan": "CC.52.DESI.SM",
                    "waktu_lapor": "24/01/2023 09:04:35",
                    "waktu_dialihkan": "24/01/2023 09:34:31",
                    "waktu_response": "24/01/2023 09:54:57",
                    "waktu_recovery": "24/01/2023 10:16:11",
                    "durasi_response_time": 3022,
                    "durasi_recovery_time": 4296,
                    "id_posko_lama": 131061,
                    "nama_posko_lama": "POSKO ULP SICINCIN",
                    "id_posko_baru": 131051,
                    "nama_posko_baru": "POSKO ULP LUBUK ALUNG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALFITRI/alfitri_ningsih12",
                    "alamat_pelapor": "JALAN RAYA PADANG BUKITTINGGI, KORONG KAMPUNG GUCI, NAGARI LUBUK PANDAN, KECAMATAN 2X11 ENAM LINGKUNG, DIBELAKANG MESJID RAYA LUBUK PANDAN, KAB. PADANG PARIAMAN, SUMATERA BARAT",
                    "no_telp_pelapor": "081376263197",
                    "keterangan_pelapor": "KABEL SR PUTUS, 3 RUMAH PADAM ",
                    "media": "Instagram"
                },
                {
                    "no_laporan": "G5423012402776",
                    "pembuat_laporan": "CC.54.AFIFAH",
                    "waktu_lapor": "24/01/2023 09:00:03",
                    "waktu_dialihkan": "24/01/2023 09:01:06",
                    "waktu_response": "24/01/2023 09:21:00",
                    "waktu_recovery": "24/01/2023 09:43:40",
                    "durasi_response_time": 1257,
                    "durasi_recovery_time": 2617,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116725704",
                    "nama_pelapor": "IBU JUAN",
                    "alamat_pelapor": "JL SWADAYA 0   RT-7 / RW-1 NO - KEL PONDOK KARYA KEC PONDOK AREN KOTA TANGSEL // WARUNG SEMBAKO BNG UDIN  ",
                    "no_telp_pelapor": "081294877916",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. PELANGGAN DENGAN NO METER 01116725704 . TGL 23/01/23  PELANGGAN MELAKUKAN TRANSAKSI PEMBELIAN TOKEN 3X SEBESAR RP 50.000,-50.000 50.000  DAN SAAT DIINPUT KE APP PRABAYAR TERTERA REJECT. SISA 9 KWH. (PTL HAMPIR PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402739",
                    "pembuat_laporan": "cc.54.agung_ir",
                    "waktu_lapor": "24/01/2023 08:53:38",
                    "waktu_dialihkan": "24/01/2023 08:55:07",
                    "waktu_response": "24/01/2023 09:37:33",
                    "waktu_recovery": "24/01/2023 10:00:24",
                    "durasi_response_time": 2635,
                    "durasi_recovery_time": 4006,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARNO",
                    "alamat_pelapor": "KK TAMAN MANGU INDAH RT 12/6 JL BLOK 5 NO 18 KEL PD AREN KEC PD AREN KOTA TANGSEL.",
                    "no_telp_pelapor": "02174861703",
                    "keterangan_pelapor": "SR MENGELUPAS DAN SR PUTUS (PTL PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402729",
                    "pembuat_laporan": "CC.54.WIDURI",
                    "waktu_lapor": "24/01/2023 08:51:45",
                    "waktu_dialihkan": "24/01/2023 08:53:09",
                    "waktu_response": "24/01/2023 09:37:46",
                    "waktu_recovery": "24/01/2023 09:52:17",
                    "durasi_response_time": 2761,
                    "durasi_recovery_time": 3632,
                    "id_posko_lama": 538711,
                    "nama_posko_lama": "POSKO ULP DEPOK KOTA",
                    "id_posko_baru": 538741,
                    "nama_posko_baru": "POSKO ULP CIMANGGIS",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRA ",
                    "alamat_pelapor": "JL JATI JAJAR RT 04/05 NO 32 KEL JATI JAJAR KEC DEPOK ( ACUAN LOKASI RS SIMPANG DEPOK )",
                    "no_telp_pelapor": "081280228473",
                    "keterangan_pelapor": "TEMBOK SEKITAR APP TERASA PANAS ( PTL PADAM ) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402699",
                    "pembuat_laporan": "CC.54.ROBBYPRATAMA",
                    "waktu_lapor": "24/01/2023 08:46:01",
                    "waktu_dialihkan": "24/01/2023 08:52:23",
                    "waktu_response": "24/01/2023 08:55:20",
                    "waktu_recovery": "24/01/2023 09:09:28",
                    "durasi_response_time": 559,
                    "durasi_recovery_time": 1407,
                    "id_posko_lama": 112251,
                    "nama_posko_lama": "POSKO ULP BIREUEN",
                    "id_posko_baru": 112281,
                    "nama_posko_baru": "POSKO ULP GANDAPURA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UDIN",
                    "alamat_pelapor": "DN LUH JAYA DS MON ARA KEC MAKMUR KAB BIREUEN . ACUAN : DEKAT MENASAH ",
                    "no_telp_pelapor": "085275935388",
                    "keterangan_pelapor": "KABEL JTR TERTIMPA POHON ( PTL TIDAK PADAM) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012400347",
                    "pembuat_laporan": "CC.53.WIJIARTI",
                    "waktu_lapor": "24/01/2023 08:45:58",
                    "waktu_dialihkan": "24/01/2023 09:02:51",
                    "waktu_response": "24/01/2023 08:51:23",
                    "waktu_recovery": "24/01/2023 09:20:09",
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 2051,
                    "id_posko_lama": 128041,
                    "nama_posko_lama": "POSKO ULP LABUHAN",
                    "id_posko_baru": 128041,
                    "nama_posko_baru": "POSKO ULP LABUHAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JURWAN",
                    "alamat_pelapor": "KK GUDANG SOLIT JL PULAU NIAS NO D 15 KEC PERCUT SEI TUAN  DS SAMPALI KAB DELI SERDANG / JL PULAU NIAS SELATAN ",
                    "no_telp_pelapor": "08179075555",
                    "keterangan_pelapor": "1 PERSIL PADAM 1 PHASA ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012400347",
                    "pembuat_laporan": "CC.53.WIJIARTI",
                    "waktu_lapor": "24/01/2023 08:45:58",
                    "waktu_dialihkan": "24/01/2023 09:02:32",
                    "waktu_response": "24/01/2023 08:51:23",
                    "waktu_recovery": "24/01/2023 09:20:09",
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 2051,
                    "id_posko_lama": 128011,
                    "nama_posko_lama": "POSKO ULP MEDAN TIMUR",
                    "id_posko_baru": 128041,
                    "nama_posko_baru": "POSKO ULP LABUHAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JURWAN",
                    "alamat_pelapor": "KK GUDANG SOLIT JL PULAU NIAS NO D 15 KEC PERCUT SEI TUAN  DS SAMPALI KAB DELI SERDANG / JL PULAU NIAS SELATAN ",
                    "no_telp_pelapor": "08179075555",
                    "keterangan_pelapor": "1 PERSIL PADAM 1 PHASA ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012400339",
                    "pembuat_laporan": "CC.52.SANIA.SM",
                    "waktu_lapor": "24/01/2023 08:43:09",
                    "waktu_dialihkan": "24/01/2023 08:44:34",
                    "waktu_response": "24/01/2023 08:47:25",
                    "waktu_recovery": "24/01/2023 08:59:02",
                    "durasi_response_time": 256,
                    "durasi_recovery_time": 953,
                    "id_posko_lama": 128041,
                    "nama_posko_lama": "POSKO ULP LABUHAN",
                    "id_posko_baru": 128021,
                    "nama_posko_baru": "POSKO ULP BELAWAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZULHAM EFENDI",
                    "alamat_pelapor": "JL BAKTI ABRI LINGKUNGAN 1 GG RUSLI CINGUAN NO. 0 RT - RW -  KEL. MARTUBUNG KEC.MEDAN LABUHAN KOTA MEDAN ACUAN LOKASI : SEBELAH PERUM GRAHA MARTUBUNG ",
                    "no_telp_pelapor": "085373109073",
                    "keterangan_pelapor": "KABEL SR MENJUNTAI KE BAWAH. PTL MENYALA. ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400269",
                    "pembuat_laporan": "CC.55.ANAK",
                    "waktu_lapor": "24/01/2023 08:41:56",
                    "waktu_dialihkan": "24/01/2023 08:50:04",
                    "waktu_response": "24/01/2023 09:04:17",
                    "waktu_recovery": "24/01/2023 09:37:36",
                    "durasi_response_time": 1341,
                    "durasi_recovery_time": 3340,
                    "id_posko_lama": 561401,
                    "nama_posko_lama": "POSKO ULP CIKANDE",
                    "id_posko_baru": 566901,
                    "nama_posko_baru": "POSKO CISOKA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AIM ABDUROHIM ",
                    "alamat_pelapor": "JL SYEK ANWAWI RT 05 RW 02 DS PEDALAMAN KP PESISIR KEC TANARA KAB SERANG ",
                    "no_telp_pelapor": "083110982073",
                    "keterangan_pelapor": "JTR MELEDAK TERKENA BURUNG ,PTL PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402671",
                    "pembuat_laporan": "CC.54.AISYAH_R.CBC",
                    "waktu_lapor": "24/01/2023 08:40:25",
                    "waktu_dialihkan": "24/01/2023 08:41:26",
                    "waktu_response": "24/01/2023 09:02:41",
                    "waktu_recovery": "24/01/2023 09:38:29",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 3484,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALI YAHYA  ",
                    "alamat_pelapor": "JL KP PONCOL RT05/01  NO 97 KEL PEDURENAN KEC KARANG TENGAH KOTA TANGGERANG LOKASI : DEPAN MASJID NURUL AMAL ",
                    "no_telp_pelapor": "081288462911",
                    "keterangan_pelapor": "APP TERTERA ERROR 03 (PTL PADAM) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402664",
                    "pembuat_laporan": "CC.54.AL_MIRA",
                    "waktu_lapor": "24/01/2023 08:39:16",
                    "waktu_dialihkan": "24/01/2023 08:49:17",
                    "waktu_response": "24/01/2023 09:29:52",
                    "waktu_recovery": "24/01/2023 09:36:14",
                    "durasi_response_time": 3036,
                    "durasi_recovery_time": 3418,
                    "id_posko_lama": 544201,
                    "nama_posko_lama": "POSKO PONDOK KOPI",
                    "id_posko_baru": 547301,
                    "nama_posko_baru": "POSKO PONDOK GEDE",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DUDUNG",
                    "alamat_pelapor": "JL PANGKALAN JATI 7 NO 12 RT 06 RW 09 KEL CIPINANG MELAYU KEC MAKASAR ACUAN LOKASI DEKAT MASJID ABDUL KHOIR PINGGIR JALAN TOL. KOTA JAKTIM ",
                    "no_telp_pelapor": "081283476644",
                    "keterangan_pelapor": "KABEL SR MENGELUARKAN ASAP (PTL DIPADAMKAN)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402656",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "24/01/2023 08:37:22",
                    "waktu_dialihkan": "24/01/2023 08:39:54",
                    "waktu_response": "24/01/2023 09:01:51",
                    "waktu_recovery": "24/01/2023 09:14:00",
                    "durasi_response_time": 1469,
                    "durasi_recovery_time": 2198,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1566",
                    "nama_pelapor": "BP ANJAR",
                    "alamat_pelapor": "TK AL HIKMAH JL KEMAJUAN RT 1/4 NO.48-55 KEL PETUKANGAN SELATAN KEC PESANGGRAHAN JAKSEL",
                    "no_telp_pelapor": "02173883706",
                    "keterangan_pelapor": "1 SEKOLAH 1 PHASE PADAM DAYA 10.600 VA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402639",
                    "pembuat_laporan": "CC.54.NOVIANTIE",
                    "waktu_lapor": "24/01/2023 08:33:57",
                    "waktu_dialihkan": "24/01/2023 08:36:10",
                    "waktu_response": "24/01/2023 10:17:43",
                    "waktu_recovery": "24/01/2023 10:24:06",
                    "durasi_response_time": 6226,
                    "durasi_recovery_time": 6609,
                    "id_posko_lama": 543301,
                    "nama_posko_lama": "POSKO KEBON JERUK",
                    "id_posko_baru": 541201,
                    "nama_posko_baru": "POSKO GROGOL ( DISJAYA )",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANTI",
                    "alamat_pelapor": "JL MANGGA RAYA BLOK H1 NO 1 KEL DURI KEPA KEC KEBON JERUK SAMPING PERPUS JAKBAR",
                    "no_telp_pelapor": "081319262434",
                    "keterangan_pelapor": "TIANG HAMPIR ROBOH ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400114",
                    "pembuat_laporan": "CC.12.AFRISILA",
                    "waktu_lapor": "24/01/2023 08:32:36",
                    "waktu_dialihkan": "24/01/2023 08:43:57",
                    "waktu_response": "24/01/2023 09:24:49",
                    "waktu_recovery": "24/01/2023 10:39:01",
                    "durasi_response_time": 3133,
                    "durasi_recovery_time": 7585,
                    "id_posko_lama": 181201,
                    "nama_posko_lama": "POSKO ULP SIMPANG TIGA",
                    "id_posko_baru": 181131,
                    "nama_posko_baru": "",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TIMBUL",
                    "alamat_pelapor": "JL PANORAMA PEHIDUPAN 12 70 NO -  RT 2 RW 4 DS SUNGAI LIPAI KEC. GUNUNG SAILAN KAB KAMPAR ACUAN : DEJAT RUMAH MAKAN SOTO MEDAN ",
                    "no_telp_pelapor": "081378372132",
                    "keterangan_pelapor": "KABEL SR TERTIMPAH RANTING POHON  DAN APP BLANK - PTL PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410985",
                    "pembuat_laporan": "CC.54.yulianingsih",
                    "waktu_lapor": "24/01/2023 08:30:00",
                    "waktu_dialihkan": "24/01/2023 15:44:45",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 320101,
                    "nama_posko_lama": "POSKO ULP KAREBOSI",
                    "id_posko_baru": 320201,
                    "nama_posko_baru": "POSKO ULP DAYA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKSAN ",
                    "alamat_pelapor": "BUMI TAMANREA PERMAI KEL. TAMANAREA  JAYA KEC. TAMANREA KOTA MAKASAR ",
                    "no_telp_pelapor": "08114488850",
                    "keterangan_pelapor": "BEBERAPA RUMAH P[ADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410985",
                    "pembuat_laporan": "CC.54.yulianingsih",
                    "waktu_lapor": "24/01/2023 08:30:00",
                    "waktu_dialihkan": "24/01/2023 15:43:43",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 320101,
                    "nama_posko_lama": "POSKO ULP KAREBOSI",
                    "id_posko_baru": 320101,
                    "nama_posko_baru": "POSKO ULP KAREBOSI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKSAN ",
                    "alamat_pelapor": "BUMI TAMANREA PERMAI KEL. TAMANAREA  JAYA KEC. TAMANREA KOTA MAKASAR ",
                    "no_telp_pelapor": "08114488850",
                    "keterangan_pelapor": "BEBERAPA RUMAH P[ADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402599",
                    "pembuat_laporan": "CC.54.RIDHO",
                    "waktu_lapor": "24/01/2023 08:25:19",
                    "waktu_dialihkan": "24/01/2023 08:27:00",
                    "waktu_response": "24/01/2023 08:52:42",
                    "waktu_recovery": "24/01/2023 09:03:13",
                    "durasi_response_time": 1643,
                    "durasi_recovery_time": 2274,
                    "id_posko_lama": 566201,
                    "nama_posko_lama": "POSKO SERPONG",
                    "id_posko_baru": 543701,
                    "nama_posko_baru": "POSKO PAMULANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIA ",
                    "alamat_pelapor": "JL VIKTOR RT 1 RW 1 KEL BUARAN KEC SERPONG TANGERANG SELATAN BANTEN ",
                    "no_telp_pelapor": "081390090699",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400140",
                    "pembuat_laporan": "CC.14.RUSDIANA",
                    "waktu_lapor": "24/01/2023 08:23:57",
                    "waktu_dialihkan": "24/01/2023 09:10:07",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 131121,
                    "nama_posko_lama": "POSKO ULP KURANJI",
                    "id_posko_baru": 131031,
                    "nama_posko_baru": "POSKO ULP INDARUNG",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAD",
                    "alamat_pelapor": "JL KOTO BARU GG SUNGAI BAMBU NO - RT 01 RW 04 KEC.LUBUK BEGALUNG KEL.KOTO BARU PADANG BELAKANG MASJID SUHADA",
                    "no_telp_pelapor": "081266295782",
                    "keterangan_pelapor": "5 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402584",
                    "pembuat_laporan": "CC.54.KERIDA.CSOI",
                    "waktu_lapor": "24/01/2023 08:20:52",
                    "waktu_dialihkan": "24/01/2023 08:25:19",
                    "waktu_response": "24/01/2023 08:42:52",
                    "waktu_recovery": "24/01/2023 08:56:17",
                    "durasi_response_time": 1320,
                    "durasi_recovery_time": 2125,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 543201,
                    "nama_posko_baru": "POSKO MAMPANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAJASAN",
                    "alamat_pelapor": "JL GOTONG ROYONG GG KANCIL NO 21 RT-1 / RW-2 KEL JATI PADANG KEC PASAR MINGGU JAKSEL ",
                    "no_telp_pelapor": "085270105624",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL HAMPIR PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402580",
                    "pembuat_laporan": "CC.54.HENDI",
                    "waktu_lapor": "24/01/2023 08:19:28",
                    "waktu_dialihkan": "24/01/2023 08:26:20",
                    "waktu_response": "24/01/2023 08:35:45",
                    "waktu_recovery": "24/01/2023 09:07:08",
                    "durasi_response_time": 977,
                    "durasi_recovery_time": 2860,
                    "id_posko_lama": 543201,
                    "nama_posko_lama": "POSKO MAMPANG",
                    "id_posko_baru": 547401,
                    "nama_posko_baru": "POSKO LENTENG AGUNG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUTRA",
                    "alamat_pelapor": "JL KAVLING POLRI NO.85 RT04/RW06 KEL JAGAKARSA KEC JAGAKARSA KOTA JAKARTA SELATAN ACUAN LOKASI : SAMPING TOKO BAMBU, PINGGIR JALAN",
                    "no_telp_pelapor": "08118741995",
                    "keterangan_pelapor": "MCB LEMAH R2 / 5500 VA PTL DIPADAMKAN ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402580",
                    "pembuat_laporan": "CC.54.HENDI",
                    "waktu_lapor": "24/01/2023 08:19:28",
                    "waktu_dialihkan": "24/01/2023 08:23:58",
                    "waktu_response": "24/01/2023 08:35:45",
                    "waktu_recovery": "24/01/2023 09:07:08",
                    "durasi_response_time": 977,
                    "durasi_recovery_time": 2860,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 543201,
                    "nama_posko_baru": "POSKO MAMPANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUTRA",
                    "alamat_pelapor": "JL KAVLING POLRI NO.85 RT04/RW06 KEL JAGAKARSA KEC JAGAKARSA KOTA JAKARTA SELATAN ACUAN LOKASI : SAMPING TOKO BAMBU, PINGGIR JALAN",
                    "no_telp_pelapor": "08118741995",
                    "keterangan_pelapor": "MCB LEMAH R2 / 5500 VA PTL DIPADAMKAN ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012400428",
                    "pembuat_laporan": "CC.51.SISWATI",
                    "waktu_lapor": "24/01/2023 08:11:26",
                    "waktu_dialihkan": "24/01/2023 08:15:00",
                    "waktu_response": "24/01/2023 09:00:23",
                    "waktu_recovery": "24/01/2023 09:19:53",
                    "durasi_response_time": 2937,
                    "durasi_recovery_time": 4107,
                    "id_posko_lama": 543501,
                    "nama_posko_lama": "POSKO CILEDUK",
                    "id_posko_baru": 543801,
                    "nama_posko_baru": "POSKO BINTARO",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "21610",
                    "nama_pelapor": "BP BAHRI",
                    "alamat_pelapor": "JL WISMA TAJUR NO.83 RT.5 RW.10 KEL PONDOK KACANG BARAT KEC PONDOK AREN KOTA TANGSEL / DEKAT WARTEG MAULANA DAN GG HAJI MARJAN, RUMAH WARNA MERAH ",
                    "no_telp_pelapor": "082114579316",
                    "keterangan_pelapor": "1 RUMAH MCB APP METER  LEMAH . DAYA 1300VA .  DURASI PADAM KETIKA MENYALAKAN POMPA AIR (LOKASI TIDAK ADA KONSLETING BANGUNAN)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012400428",
                    "pembuat_laporan": "CC.51.SISWATI",
                    "waktu_lapor": "24/01/2023 08:11:26",
                    "waktu_dialihkan": "24/01/2023 08:12:34",
                    "waktu_response": "24/01/2023 09:00:23",
                    "waktu_recovery": "24/01/2023 09:19:53",
                    "durasi_response_time": 2937,
                    "durasi_recovery_time": 4107,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "21610",
                    "nama_pelapor": "BP BAHRI",
                    "alamat_pelapor": "JL WISMA TAJUR NO.83 RT.5 RW.10 KEL PONDOK KACANG BARAT KEC PONDOK AREN KOTA TANGSEL / DEKAT WARTEG MAULANA DAN GG HAJI MARJAN, RUMAH WARNA MERAH ",
                    "no_telp_pelapor": "082114579316",
                    "keterangan_pelapor": "1 RUMAH MCB APP METER  LEMAH . DAYA 1300VA .  DURASI PADAM KETIKA MENYALAKAN POMPA AIR (LOKASI TIDAK ADA KONSLETING BANGUNAN)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402525",
                    "pembuat_laporan": "CC.54.AMELIA",
                    "waktu_lapor": "24/01/2023 08:07:23",
                    "waktu_dialihkan": "24/01/2023 08:28:13",
                    "waktu_response": "24/01/2023 09:06:44",
                    "waktu_recovery": "24/01/2023 09:11:00",
                    "durasi_response_time": 3561,
                    "durasi_recovery_time": 3817,
                    "id_posko_lama": 171301,
                    "nama_posko_lama": "POSKO ULP KALIANDA",
                    "id_posko_baru": 171311,
                    "nama_posko_baru": "POSKO ULP SIDOMULYO",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TB KRISNAWATI ",
                    "alamat_pelapor": "DS TANJUNG JAYA 1 NO  2 JL BALI NURAGA RT-4 / RW-7 KEL WAYPANJI KEC LAMPUNG SELATAN KAB  LAMPUNG SELATAN PROV LAMPUNG  ( DEKAT PRAPATAN PASAR ) ",
                    "no_telp_pelapor": "081278413033",
                    "keterangan_pelapor": "APP TERTERA PERIKSA ( PTL PADAM ) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402513",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "24/01/2023 08:05:23",
                    "waktu_dialihkan": "24/01/2023 08:07:23",
                    "waktu_response": "24/01/2023 08:36:58",
                    "waktu_recovery": "24/01/2023 08:49:50",
                    "durasi_response_time": 1895,
                    "durasi_recovery_time": 2667,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "KL KEMUNING RAYA PD SAFARI INDAH BLOK D13 NO.17 RT 8/15 KEL JURANGMANGU BARAT KEC PDK AREN TANGSEL, DEKAT KAMPUS STAN",
                    "no_telp_pelapor": "082166889600",
                    "keterangan_pelapor": "DISPLAY TERTERA PERIKSA (PTL TIDAK PADAM). ID METER 86088932933",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012400239",
                    "pembuat_laporan": "CC.53.NOVI",
                    "waktu_lapor": "24/01/2023 07:59:05",
                    "waktu_dialihkan": "24/01/2023 08:00:56",
                    "waktu_response": "24/01/2023 08:44:20",
                    "waktu_recovery": "24/01/2023 09:05:21",
                    "durasi_response_time": 2715,
                    "durasi_recovery_time": 3976,
                    "id_posko_lama": 535671,
                    "nama_posko_lama": "POSKO ULP CIJAWURA",
                    "id_posko_baru": 535711,
                    "nama_posko_baru": "POSKO ULP UJUNGBERUNG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IREN",
                    "alamat_pelapor": "JL.AH NASUTION ,BELAKANG   198 NO.3 RT.2 RW.2 KEC.ARCAMANIK KEL.CISARANTEN BINA HARAPAN , BANDUNG KOTA BANDUNG /BLK SALON TULIP ",
                    "no_telp_pelapor": "081223068886",
                    "keterangan_pelapor": "KABEL JTR MENGELUARKAN SUARA  PERCIKAN API . PTL NYALA  ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402485",
                    "pembuat_laporan": "CC.54.RAMDANI",
                    "waktu_lapor": "24/01/2023 07:59:05",
                    "waktu_dialihkan": "24/01/2023 08:00:23",
                    "waktu_response": "24/01/2023 08:36:34",
                    "waktu_recovery": "24/01/2023 08:42:06",
                    "durasi_response_time": 2249,
                    "durasi_recovery_time": 2581,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU RINI",
                    "alamat_pelapor": "JL HOS COKROAMINOTO GG SUBUR KP LARANGAN RT 2/1 NO 66 KEL LARANGAN UTR KEC LARANGAN BELAKANG MASJID ATTAUBAH",
                    "no_telp_pelapor": "081382534904",
                    "keterangan_pelapor": "1 RUMAH PADAM R1M / 900VA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402465",
                    "pembuat_laporan": "CC.54.AMELIA",
                    "waktu_lapor": "24/01/2023 07:55:51",
                    "waktu_dialihkan": "24/01/2023 07:57:09",
                    "waktu_response": "24/01/2023 08:10:51",
                    "waktu_recovery": "24/01/2023 08:18:35",
                    "durasi_response_time": 900,
                    "durasi_recovery_time": 1364,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "PERUMAHAN PD SAFARI INDAH JL KEMUNING RAYA  BL D13 NO 16 KEL JUAMANGU BARAT KEC PONDOK AREN KOTA TANGGERANG SELATAN BANTEN ( DEKAT KAMPUS STAN) ",
                    "no_telp_pelapor": "0217304548",
                    "keterangan_pelapor": "APP TERTERA INSCEK ( PTL TIDAK PADAM ) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012400665",
                    "pembuat_laporan": "CC.52.NOVIAWATI.SM",
                    "waktu_lapor": "24/01/2023 07:45:02",
                    "waktu_dialihkan": "24/01/2023 11:12:57",
                    "waktu_response": "24/01/2023 12:04:35",
                    "waktu_recovery": "24/01/2023 12:15:17",
                    "durasi_response_time": 15573,
                    "durasi_recovery_time": 16215,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TEGUH",
                    "alamat_pelapor": "JL TEGAL CUPET GG WAYANG 35 NO 2 DS/KEL KEROBOKAN UTARA KEC KUTA UTARA KAB BADUNG BALI >>> DEKAT KEBUN BISTRO",
                    "no_telp_pelapor": "62816891689",
                    "keterangan_pelapor": "BEBERAPA BANGUNAN PADAM. ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402661",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "24/01/2023 07:45:02",
                    "waktu_dialihkan": "24/01/2023 08:40:54",
                    "waktu_response": "24/01/2023 09:06:37",
                    "waktu_recovery": "24/01/2023 09:16:30",
                    "durasi_response_time": 4895,
                    "durasi_recovery_time": 5488,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NGURAH",
                    "alamat_pelapor": "JL TEGAL CUPEK NO 89 KEL KEROBOKAN KEC KUTA UTARA KAB BADUNG BALI ",
                    "no_telp_pelapor": "082140747016",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400235",
                    "pembuat_laporan": "CC.55.ANAK",
                    "waktu_lapor": "24/01/2023 07:45:02",
                    "waktu_dialihkan": "24/01/2023 08:22:26",
                    "waktu_response": "24/01/2023 08:50:06",
                    "waktu_recovery": "24/01/2023 08:55:57",
                    "durasi_response_time": 3904,
                    "durasi_recovery_time": 4255,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "JL TEGAL CUPEK NO 85 BR ANYAR KELOD KEL KEROBOKAN KEC KUTA UTARA KAB BADUNG ,BALI BUDA KE SELATAN ",
                    "no_telp_pelapor": "081353302986",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012400245",
                    "pembuat_laporan": "CC.52.DIAH.SM",
                    "waktu_lapor": "24/01/2023 07:40:00",
                    "waktu_dialihkan": "24/01/2023 07:57:52",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 122033,
                    "nama_posko_lama": "POSKO ULP BINJAI BARAT",
                    "id_posko_baru": 547401,
                    "nama_posko_baru": "POSKO LENTENG AGUNG",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "bp Fazryan Dwicahya",
                    "alamat_pelapor": "JLN. H. SHIBI 004 /02, KEC JAGAKARSA, JAKSEL\\n\\n",
                    "no_telp_pelapor": "085691339605",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT \\nMELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL (TIDAK PADAM) DENGAN SISA KWH 2 KwH. updtae ",
                    "media": "Email"
                },
                {
                    "no_laporan": "G5223012400245",
                    "pembuat_laporan": "CC.52.DIAH.SM",
                    "waktu_lapor": "24/01/2023 07:40:00",
                    "waktu_dialihkan": "24/01/2023 07:43:15",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 122033,
                    "nama_posko_baru": "POSKO ULP BINJAI BARAT",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "bp Fazryan Dwicahya",
                    "alamat_pelapor": "JLN. H. SHIBI 004 /02, KEC JAGAKARSA, JAKSEL\\n\\n",
                    "no_telp_pelapor": "085691339605",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT \\nMELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL (TIDAK PADAM) DENGAN SISA KWH 2 KwH. updtae ",
                    "media": "Email"
                },
                {
                    "no_laporan": "G5223012400245",
                    "pembuat_laporan": "CC.52.DIAH.SM",
                    "waktu_lapor": "24/01/2023 07:40:00",
                    "waktu_dialihkan": "24/01/2023 08:42:13",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 547401,
                    "nama_posko_baru": "POSKO LENTENG AGUNG",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "bp Fazryan Dwicahya",
                    "alamat_pelapor": "JLN. H. SHIBI 004 /02, KEC JAGAKARSA, JAKSEL\\n\\n",
                    "no_telp_pelapor": "085691339605",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT \\nMELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL (TIDAK PADAM) DENGAN SISA KWH 2 KwH. updtae ",
                    "media": "Email"
                },
                {
                    "no_laporan": "G5223012400245",
                    "pembuat_laporan": "CC.52.DIAH.SM",
                    "waktu_lapor": "24/01/2023 07:40:00",
                    "waktu_dialihkan": "24/01/2023 08:42:18",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 120011,
                    "nama_posko_lama": "POSKO ULP MEDAN KOTA",
                    "id_posko_baru": 547401,
                    "nama_posko_baru": "POSKO LENTENG AGUNG",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "bp Fazryan Dwicahya",
                    "alamat_pelapor": "JLN. H. SHIBI 004 /02, KEC JAGAKARSA, JAKSEL\\n\\n",
                    "no_telp_pelapor": "085691339605",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT \\nMELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL (TIDAK PADAM) DENGAN SISA KWH 2 KwH. updtae ",
                    "media": "Email"
                },
                {
                    "no_laporan": "G5223012400245",
                    "pembuat_laporan": "CC.52.DIAH.SM",
                    "waktu_lapor": "24/01/2023 07:40:00",
                    "waktu_dialihkan": "24/01/2023 08:38:41",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 172001,
                    "nama_posko_lama": "POSKO ULP METRO",
                    "id_posko_baru": 120011,
                    "nama_posko_baru": "POSKO ULP MEDAN KOTA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "bp Fazryan Dwicahya",
                    "alamat_pelapor": "JLN. H. SHIBI 004 /02, KEC JAGAKARSA, JAKSEL\\n\\n",
                    "no_telp_pelapor": "085691339605",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT \\nMELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL (TIDAK PADAM) DENGAN SISA KWH 2 KwH. updtae ",
                    "media": "Email"
                },
                {
                    "no_laporan": "G5223012400245",
                    "pembuat_laporan": "CC.52.DIAH.SM",
                    "waktu_lapor": "24/01/2023 07:40:00",
                    "waktu_dialihkan": "24/01/2023 08:32:58",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 122011,
                    "nama_posko_lama": "POSKO ULP BINJAI KOTA",
                    "id_posko_baru": 172001,
                    "nama_posko_baru": "POSKO ULP METRO",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "bp Fazryan Dwicahya",
                    "alamat_pelapor": "JLN. H. SHIBI 004 /02, KEC JAGAKARSA, JAKSEL\\n\\n",
                    "no_telp_pelapor": "085691339605",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT \\nMELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL (TIDAK PADAM) DENGAN SISA KWH 2 KwH. updtae ",
                    "media": "Email"
                },
                {
                    "no_laporan": "G5223012400245",
                    "pembuat_laporan": "CC.52.DIAH.SM",
                    "waktu_lapor": "24/01/2023 07:40:00",
                    "waktu_dialihkan": "24/01/2023 08:06:58",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 122011,
                    "nama_posko_baru": "POSKO ULP BINJAI KOTA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "bp Fazryan Dwicahya",
                    "alamat_pelapor": "JLN. H. SHIBI 004 /02, KEC JAGAKARSA, JAKSEL\\n\\n",
                    "no_telp_pelapor": "085691339605",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT \\nMELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL (TIDAK PADAM) DENGAN SISA KWH 2 KwH. updtae ",
                    "media": "Email"
                },
                {
                    "no_laporan": "G1423012400103",
                    "pembuat_laporan": "CC.14.KURNIAWATI",
                    "waktu_lapor": "24/01/2023 07:39:33",
                    "waktu_dialihkan": "24/01/2023 07:41:32",
                    "waktu_response": "24/01/2023 08:14:35",
                    "waktu_recovery": "24/01/2023 08:32:55",
                    "durasi_response_time": 2102,
                    "durasi_recovery_time": 3202,
                    "id_posko_lama": 143101,
                    "nama_posko_lama": "POSKO ULP KOTA BARU",
                    "id_posko_baru": 143001,
                    "nama_posko_baru": "POSKO ULP TELANAI PURA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL TAIB FAHRUDIN NO - RT 08 RW - , SIMPANG RIMBO, KEL: KENALI BESAR KEC: ALAM BARAJO, JAMBI. LOKASI : DI DEKAT FC. FAMILY FOTO ATAU MM NAMURA ATAU SEBELUM SMP 22",
                    "no_telp_pelapor": "07413606387",
                    "keterangan_pelapor": "NOL BERTEGANGAN ARUS ( PTL DIPADAMKAN )",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402298",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 07:36:51",
                    "waktu_dialihkan": "24/01/2023 07:41:11",
                    "waktu_response": "24/01/2023 08:21:25",
                    "waktu_recovery": "27/01/2023 11:33:57",
                    "durasi_response_time": 2674,
                    "durasi_recovery_time": 273426,
                    "id_posko_lama": 551204,
                    "nama_posko_lama": "POSKO ULP KUTA",
                    "id_posko_baru": 551102,
                    "nama_posko_baru": "POSKO ULP MENGWI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Enzo Boulet",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "628123946004",
                    "keterangan_pelapor": "kwh mati",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012402278",
                    "pembuat_laporan": "CC.54.SARTIKA",
                    "waktu_lapor": "24/01/2023 07:34:32",
                    "waktu_dialihkan": "24/01/2023 07:44:07",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": 4238,
                    "durasi_recovery_time": 4238,
                    "id_posko_lama": 543601,
                    "nama_posko_lama": "POSKO CIPUTAT",
                    "id_posko_baru": 538731,
                    "nama_posko_baru": "POSKO ULP SAWANGAN",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NANA",
                    "alamat_pelapor": "JL RAWASAPI KP PULOMANGGA NO 0 RT-3 / RW-4 KEL GROGOL KEC LIMO KOTA DEPOK// ACUAN : DEPAN PEMANCINGAN BANG ROBI",
                    "no_telp_pelapor": "085285545488",
                    "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA ( PTL PADAM). ID METER : 32182385107\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402278",
                    "pembuat_laporan": "CC.54.SARTIKA",
                    "waktu_lapor": "24/01/2023 07:34:32",
                    "waktu_dialihkan": "24/01/2023 08:24:00",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": 4238,
                    "durasi_recovery_time": 4238,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538711,
                    "nama_posko_baru": "POSKO ULP DEPOK KOTA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NANA",
                    "alamat_pelapor": "JL RAWASAPI KP PULOMANGGA NO 0 RT-3 / RW-4 KEL GROGOL KEC LIMO KOTA DEPOK// ACUAN : DEPAN PEMANCINGAN BANG ROBI",
                    "no_telp_pelapor": "085285545488",
                    "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA ( PTL PADAM). ID METER : 32182385107\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402278",
                    "pembuat_laporan": "CC.54.SARTIKA",
                    "waktu_lapor": "24/01/2023 07:34:32",
                    "waktu_dialihkan": "24/01/2023 08:23:12",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": 4238,
                    "durasi_recovery_time": 4238,
                    "id_posko_lama": 538731,
                    "nama_posko_lama": "POSKO ULP SAWANGAN",
                    "id_posko_baru": 538411,
                    "nama_posko_baru": "POSKO ULP BOGOR BARAT",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NANA",
                    "alamat_pelapor": "JL RAWASAPI KP PULOMANGGA NO 0 RT-3 / RW-4 KEL GROGOL KEC LIMO KOTA DEPOK// ACUAN : DEPAN PEMANCINGAN BANG ROBI",
                    "no_telp_pelapor": "085285545488",
                    "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA ( PTL PADAM). ID METER : 32182385107\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400095",
                    "pembuat_laporan": "CC.14.MASAYU_VERAWATI",
                    "waktu_lapor": "24/01/2023 07:33:07",
                    "waktu_dialihkan": "24/01/2023 07:37:28",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 145001,
                    "nama_posko_lama": "POSKO ULP TELUK SEGARA",
                    "id_posko_baru": 146201,
                    "nama_posko_baru": "POSKO ULP KEPAHIANG",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROSID",
                    "alamat_pelapor": "JL. GG SIRING RT. 8 KEL. SURABAYA KEC. SUNGAI SERUT, KOTA BENGKULU ",
                    "no_telp_pelapor": "07367321391",
                    "keterangan_pelapor": "BANYAK RUMAH VOLTASE TIDAK STABIL ( PTL DI PADAMKAN ) ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400153",
                    "pembuat_laporan": "CC.55.YUNI_A",
                    "waktu_lapor": "24/01/2023 07:23:46",
                    "waktu_dialihkan": "24/01/2023 07:25:03",
                    "waktu_response": "24/01/2023 07:46:22",
                    "waktu_recovery": "24/01/2023 08:11:52",
                    "durasi_response_time": 1356,
                    "durasi_recovery_time": 2886,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SARWONO ",
                    "alamat_pelapor": "JL PROF DR HAMKA NO 35 RT 2 RW 3 KEL LARANGAN UTARA KEC LARANGAN KOTA TANGERANG. LOKASI : DEKAT  GARDU LISTRIK GG SAPLIN",
                    "no_telp_pelapor": "6287882698413",
                    "keterangan_pelapor": "1 APP PRABAYAR TERTERA PERIKSA. GAGAL MEMASUKKAN TOKEN. PTL MENYALA. INFO PELANGGAN SERING TERJADI TERTERA PERIKSA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012400289",
                    "pembuat_laporan": "CC.51.IRA",
                    "waktu_lapor": "24/01/2023 07:18:58",
                    "waktu_dialihkan": "24/01/2023 07:22:41",
                    "waktu_response": "24/01/2023 08:02:17",
                    "waktu_recovery": "24/01/2023 08:15:02",
                    "durasi_response_time": 2599,
                    "durasi_recovery_time": 3364,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116734151",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL TAMAN BUAH 2 NO 58 KEL LARANGAN UTARA  KEC LARANGAN  , KOTA TANGERANG ",
                    "no_telp_pelapor": "081398588800",
                    "keterangan_pelapor": "APP KETERANGAN PERIKSA,PTL NYALA / PELANGGAN BERKENAN SELF DIAGNOSIS , 081398588800 NO WA  DAN SMS",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400072",
                    "pembuat_laporan": "CC.12.AFRISILA",
                    "waktu_lapor": "24/01/2023 07:18:06",
                    "waktu_dialihkan": "24/01/2023 07:23:45",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 181111,
                    "nama_posko_lama": "POSKO ULP PEKANBARU KOTA BARAT",
                    "id_posko_baru": 181401,
                    "nama_posko_baru": "POSKO ULP PANAM",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MASO",
                    "alamat_pelapor": "JL. AIR HITAM NO.88C. RT 0 RW 0. KEL LABUH BARU BARAT. KEC PAYUNG SEKAKI. KOTA PEKANBARU. ACUAN : SETELAH SPBU SIMPANG JALAN BERINGIN",
                    "no_telp_pelapor": "081371114387",
                    "keterangan_pelapor": "5 RUKO PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012400216",
                    "pembuat_laporan": "CC.52.MAYA",
                    "waktu_lapor": "24/01/2023 07:15:29",
                    "waktu_dialihkan": "24/01/2023 08:29:04",
                    "waktu_response": "24/01/2023 09:28:10",
                    "waktu_recovery": "24/01/2023 09:44:30",
                    "durasi_response_time": 7961,
                    "durasi_recovery_time": 8941,
                    "id_posko_lama": 521031,
                    "nama_posko_lama": "POSKO ULP BANTUL",
                    "id_posko_baru": 521091,
                    "nama_posko_baru": "POSKO ULP YOGYAKARTA KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAGAS",
                    "alamat_pelapor": "JL BANJAR GOBONGAN NO 1 RT 1/ RW 1 KEL BANGUNHARJO MANGUNHARJO KEC SEWON KAB BANTUL DIY //RUMAH PALING UTARA KAVLINGAN ADA 2 RUMAH",
                    "no_telp_pelapor": "081328940889",
                    "keterangan_pelapor": "2 RUMAH PADAM DAN 1 RUMAH VOLTASE TIDAK STABIL (LAMPU REDUP MENYALA)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402212",
                    "pembuat_laporan": "CC.54.JUAN_P",
                    "waktu_lapor": "24/01/2023 07:14:28",
                    "waktu_dialihkan": "24/01/2023 07:18:25",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 537111,
                    "nama_posko_lama": "POSKO ULP BEKASI KOTA",
                    "id_posko_baru": 544201,
                    "nama_posko_baru": "POSKO PONDOK KOPI",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KUSMAYADI ",
                    "alamat_pelapor": "JL BANDUNG 3 RT 2 RW 6 NO 0 KEC BEKASI BARAT KEL JAKASAMPURNA KOTA BEKASI  // DEKAT GARDU INDUK PLN ",
                    "no_telp_pelapor": "08128237614",
                    "keterangan_pelapor": "KABEL JTR MELILIT DI POHON (PTL TIDAK PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402212",
                    "pembuat_laporan": "CC.54.JUAN_P",
                    "waktu_lapor": "24/01/2023 07:14:28",
                    "waktu_dialihkan": "24/01/2023 07:16:54",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 547301,
                    "nama_posko_lama": "POSKO PONDOK GEDE",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KUSMAYADI ",
                    "alamat_pelapor": "JL BANDUNG 3 RT 2 RW 6 NO 0 KEC BEKASI BARAT KEL JAKASAMPURNA KOTA BEKASI  // DEKAT GARDU INDUK PLN ",
                    "no_telp_pelapor": "08128237614",
                    "keterangan_pelapor": "KABEL JTR MELILIT DI POHON (PTL TIDAK PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402212",
                    "pembuat_laporan": "CC.54.JUAN_P",
                    "waktu_lapor": "24/01/2023 07:14:28",
                    "waktu_dialihkan": "24/01/2023 08:03:49",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 537111,
                    "nama_posko_lama": "POSKO ULP BEKASI KOTA",
                    "id_posko_baru": 544201,
                    "nama_posko_baru": "POSKO PONDOK KOPI",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KUSMAYADI ",
                    "alamat_pelapor": "JL BANDUNG 3 RT 2 RW 6 NO 0 KEC BEKASI BARAT KEL JAKASAMPURNA KOTA BEKASI  // DEKAT GARDU INDUK PLN ",
                    "no_telp_pelapor": "08128237614",
                    "keterangan_pelapor": "KABEL JTR MELILIT DI POHON (PTL TIDAK PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402212",
                    "pembuat_laporan": "CC.54.JUAN_P",
                    "waktu_lapor": "24/01/2023 07:14:28",
                    "waktu_dialihkan": "24/01/2023 08:01:03",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 544201,
                    "nama_posko_lama": "POSKO PONDOK KOPI",
                    "id_posko_baru": 537111,
                    "nama_posko_baru": "POSKO ULP BEKASI KOTA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KUSMAYADI ",
                    "alamat_pelapor": "JL BANDUNG 3 RT 2 RW 6 NO 0 KEC BEKASI BARAT KEL JAKASAMPURNA KOTA BEKASI  // DEKAT GARDU INDUK PLN ",
                    "no_telp_pelapor": "08128237614",
                    "keterangan_pelapor": "KABEL JTR MELILIT DI POHON (PTL TIDAK PADAM)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402473",
                    "pembuat_laporan": "CC.54.RISKA_MEGAWATI",
                    "waktu_lapor": "24/01/2023 06:47:49",
                    "waktu_dialihkan": "24/01/2023 08:03:28",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 545301,
                    "nama_posko_lama": "POSKO MARUNDA",
                    "id_posko_baru": 544201,
                    "nama_posko_baru": "POSKO PONDOK KOPI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL",
                    "alamat_pelapor": "JL BEKASI TIMUR NO 0 RT 01/04 KEL CAKUNG TIMUR  KEC CAKUNG JAKTIM // DEKAT KALI JAGAL ",
                    "no_telp_pelapor": "081317778803",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012400118",
                    "pembuat_laporan": "CC.53.NIA",
                    "waktu_lapor": "24/01/2023 06:46:29",
                    "waktu_dialihkan": "24/01/2023 06:49:03",
                    "waktu_response": "24/01/2023 07:13:23",
                    "waktu_recovery": "24/01/2023 07:33:19",
                    "durasi_response_time": 1614,
                    "durasi_recovery_time": 2810,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ASEP ",
                    "alamat_pelapor": "JL VILLA JAPOS PERUM JAPOS RESIDENCE 2 NO.12 KEL PENINGGILAN KEC CILEDUG KOTA TANGERANG/DKT DEPOT AIR BIRU ATAU BUBUR AILA \\n\\n",
                    "no_telp_pelapor": "6285714441418",
                    "keterangan_pelapor": "MCB KWH METER MENGELUARKAN PERCIKAN API,PTL MENYALA. ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012400188",
                    "pembuat_laporan": "CC.51.NILLA",
                    "waktu_lapor": "24/01/2023 06:27:08",
                    "waktu_dialihkan": "24/01/2023 06:39:59",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 543201,
                    "nama_posko_baru": "POSKO MAMPANG",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "JL. AMPERA RAYA GG KANCIL NO.31. KEL RAGUNAN. KEC PASAR MINGGU. KOTA JAKARTA SELATAN",
                    "no_telp_pelapor": "081317922424",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012402162",
                    "pembuat_laporan": "CC.54.HUSNI",
                    "waktu_lapor": "24/01/2023 06:27:08",
                    "waktu_dialihkan": "24/01/2023 06:49:30",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 543201,
                    "nama_posko_baru": "POSKO MAMPANG",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENDANG",
                    "alamat_pelapor": "JL AMPERA RAYA GG KANCIL KEL RAGUNAN KEC PASAR MINGGU JAKSEL",
                    "no_telp_pelapor": "08129048291",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012400169",
                    "pembuat_laporan": "CC.51.AMBARSARI",
                    "waktu_lapor": "24/01/2023 06:27:08",
                    "waktu_dialihkan": "24/01/2023 06:30:27",
                    "waktu_response": "24/01/2023 07:32:47",
                    "waktu_recovery": "24/01/2023 07:33:51",
                    "durasi_response_time": 3939,
                    "durasi_recovery_time": 4003,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 543201,
                    "nama_posko_baru": "POSKO MAMPANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI WAHYUNI ",
                    "alamat_pelapor": "JL AMPERA RAYA NO 19 RT 02 RW 09 KEL RAGUNAN KEC PASAR MINGGU KOTA JAKARTA SELATAN // DEKAT GEDUNG MESKO",
                    "no_telp_pelapor": "081212886265",
                    "keterangan_pelapor": "2 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400100",
                    "pembuat_laporan": "CC.55.SUMIATI",
                    "waktu_lapor": "24/01/2023 06:26:44",
                    "waktu_dialihkan": "24/01/2023 06:27:58",
                    "waktu_response": "24/01/2023 07:32:00",
                    "waktu_recovery": "24/01/2023 07:49:53",
                    "durasi_response_time": 3916,
                    "durasi_recovery_time": 4989,
                    "id_posko_lama": 547401,
                    "nama_posko_lama": "POSKO LENTENG AGUNG",
                    "id_posko_baru": 543201,
                    "nama_posko_baru": "POSKO MAMPANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TAMARI ",
                    "alamat_pelapor": "JL AMPERA RAYA NO.17 KEL RAGUNAN KEC PASAR MINGGU ADM JAKSEL PROV DKI. LOKASI : DEKAT KANTOR MEDCO",
                    "no_telp_pelapor": "083837113699",
                    "keterangan_pelapor": "2 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400097",
                    "pembuat_laporan": "CC.55.ULAN",
                    "waktu_lapor": "24/01/2023 06:25:12",
                    "waktu_dialihkan": "24/01/2023 06:28:05",
                    "waktu_response": "24/01/2023 07:07:23",
                    "waktu_recovery": "24/01/2023 09:17:01",
                    "durasi_response_time": 2531,
                    "durasi_recovery_time": 10309,
                    "id_posko_lama": 543301,
                    "nama_posko_lama": "POSKO KEBON JERUK",
                    "id_posko_baru": 541201,
                    "nama_posko_baru": "POSKO GROGOL ( DISJAYA )",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "JL. KEPAKDURI NO 32 RT 3 RW8 PROV DKI JAKARTA, JAKARTA BARAT, KEC KEBON JERUK KEL DURI KEPA ",
                    "no_telp_pelapor": "081284149093",
                    "keterangan_pelapor": "BANYAK RUMAH VOLTAGE DROP, TEGANGAN TERUKUR 130V ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012400091",
                    "pembuat_laporan": "538.FAHMI",
                    "waktu_lapor": "24/01/2023 06:22:25",
                    "waktu_dialihkan": "24/01/2023 06:23:15",
                    "waktu_response": "24/01/2023 06:25:22",
                    "waktu_recovery": "24/01/2023 07:02:50",
                    "durasi_response_time": 177,
                    "durasi_recovery_time": 2425,
                    "id_posko_lama": 538611,
                    "nama_posko_lama": "POSKO ULP CITEUREUP",
                    "id_posko_baru": 538671,
                    "nama_posko_baru": "POSKO ULP JONGGOL",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": " ukat",
                    "alamat_pelapor": "Kp tegal lega rt 06rw04",
                    "no_telp_pelapor": "08576545432",
                    "keterangan_pelapor": "1 Rumah Padam",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G5523012400090",
                    "pembuat_laporan": "CC.55.PUTU",
                    "waktu_lapor": "24/01/2023 06:17:39",
                    "waktu_dialihkan": "24/01/2023 06:18:33",
                    "waktu_response": "24/01/2023 06:46:12",
                    "waktu_recovery": "24/01/2023 07:48:42",
                    "durasi_response_time": 1713,
                    "durasi_recovery_time": 5463,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TITIT ",
                    "alamat_pelapor": " JL ANGGARAN NO 69 RT 2 / RW 3 KEL  KARANG TENGAH KEC  KARANG TENGAH KOTA TANGGERANG \\nLOKASI : -",
                    "no_telp_pelapor": "6285888403040",
                    "keterangan_pelapor": "1 RUMAH PADAM. MCB LEMAH . DAYA 3500 VA ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400081",
                    "pembuat_laporan": "CC.55.WINDA",
                    "waktu_lapor": "24/01/2023 06:04:39",
                    "waktu_dialihkan": "24/01/2023 06:26:22",
                    "waktu_response": "24/01/2023 06:54:13",
                    "waktu_recovery": "24/01/2023 12:19:14",
                    "durasi_response_time": 2974,
                    "durasi_recovery_time": 22475,
                    "id_posko_lama": 221601,
                    "nama_posko_lama": "POSKO ULP GAMBUT",
                    "id_posko_baru": 221101,
                    "nama_posko_baru": "POSKO ULP AHMAD YANI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AJI ABDUL HADI",
                    "alamat_pelapor": "JL TATAH BANGKAL NO 34 RT 03 RW 01 KEL TATAH BANGKAL KEC TATAH MAKMUR KAB BANJAR > DEKAT MASJID ± 1 KM ",
                    "no_telp_pelapor": "8125095203",
                    "keterangan_pelapor": "4 RUMAH PADAM \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012401944",
                    "pembuat_laporan": "CC.54.FARIZ",
                    "waktu_lapor": "24/01/2023 05:51:32",
                    "waktu_dialihkan": "24/01/2023 05:54:40",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538751,
                    "nama_posko_lama": "POSKO ULP BOJONGGEDE",
                    "id_posko_baru": 538711,
                    "nama_posko_baru": "POSKO ULP DEPOK KOTA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU HERIANA",
                    "alamat_pelapor": "JL BLOK SAWO 4 RT 2 RW 3 KEL CIPAYUNG KEC CIPAYUNG KOTA DEPOK - JAWA BARAT. DEKAT JEMBATAN SERONG",
                    "no_telp_pelapor": "081296351058",
                    "keterangan_pelapor": "G5223012301655 DAN G5423012314519 1 RUMAH PADAM MENYALA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400057",
                    "pembuat_laporan": "CC.55.HARIYANTI",
                    "waktu_lapor": "24/01/2023 05:51:05",
                    "waktu_dialihkan": "24/01/2023 05:57:26",
                    "waktu_response": "24/01/2023 06:34:30",
                    "waktu_recovery": "24/01/2023 09:51:09",
                    "durasi_response_time": 2605,
                    "durasi_recovery_time": 14404,
                    "id_posko_lama": 514524,
                    "nama_posko_lama": "POSKO ULP MOJOKERTO",
                    "id_posko_baru": 514503,
                    "nama_posko_baru": "POSKO ULP MOJOAGUNG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NABILA",
                    "alamat_pelapor": "JL - DUSUN SWIDEM DESA TAWANGSARI KEC ROWULAN KAB MOJOKERTO JAWA TIMUR",
                    "no_telp_pelapor": "6285606685555",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012401863",
                    "pembuat_laporan": "CC.54.M_JAFAR",
                    "waktu_lapor": "24/01/2023 05:38:54",
                    "waktu_dialihkan": "24/01/2023 05:41:29",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 547301,
                    "nama_posko_lama": "POSKO PONDOK GEDE",
                    "id_posko_baru": 537411,
                    "nama_posko_baru": "POSKO ULP BANTARGEBANG",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRUDIN",
                    "alamat_pelapor": "JL KELAPA RT 4 RW 10NO 2A BLOK D 14 KEL PEKAYONJAYA KEC BEKASI SELATAN KOTA BEKASI  // DEKAT TAMAN MAHONI  ",
                    "no_telp_pelapor": "082213830133",
                    "keterangan_pelapor": "1 RUMAH PADAM (R2T / 5500)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1323012400027",
                    "pembuat_laporan": "13222.RANDI",
                    "waktu_lapor": "24/01/2023 05:12:49",
                    "waktu_dialihkan": "24/01/2023 05:14:31",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 131021,
                    "nama_posko_lama": "POSKO ULP TABING",
                    "id_posko_baru": 131011,
                    "nama_posko_baru": "POSKO ULP BELANTI",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "\\tBP REGA ARMANDO",
                    "alamat_pelapor": "\\tPENGINAPAN DARMA FELLA SYARIAH : JL BANDAR PURUS DALAM / JALAN KARET RT 1 RW 2 NO 17 B KEL PADANG PASIR KEC PADANG BARAT KOTA PADANG // DEPAN GEPREK SINDO",
                    "no_telp_pelapor": "081276773299",
                    "keterangan_pelapor": "1 RUMAH PADAM (DISPLAY APP TERTERA PERIKSA) ",
                    "media": "Datang ke Kantor"
                },
                {
                    "no_laporan": "G5423012401610",
                    "pembuat_laporan": "CC.54.IKHSANUL",
                    "waktu_lapor": "24/01/2023 04:46:47",
                    "waktu_dialihkan": "24/01/2023 04:50:42",
                    "waktu_response": "24/01/2023 06:09:03",
                    "waktu_recovery": "24/01/2023 06:21:54",
                    "durasi_response_time": 4936,
                    "durasi_recovery_time": 5707,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAYU",
                    "alamat_pelapor": "JL HAJI NAJIH NO 3 RT-8 / RW-1 KEL PETUKANGAN UTARA KEC PESANGGERAHAN KOTA JAKARTA SELATAN SAMPING STEAM BERKAH ",
                    "no_telp_pelapor": "081280238718",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 4.82 KWH NO TOKEN 39324611887192822989",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012401563",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 04:34:17",
                    "waktu_dialihkan": "24/01/2023 06:22:26",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543701,
                    "nama_posko_lama": "POSKO PAMULANG",
                    "id_posko_baru": 538731,
                    "nama_posko_baru": "POSKO ULP SAWANGAN",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "marlina",
                    "alamat_pelapor": "Jl. Pinang No. 66",
                    "no_telp_pelapor": "6285814020051",
                    "keterangan_pelapor": "mati lampu ko sekatang.",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012401563",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 04:34:17",
                    "waktu_dialihkan": "24/01/2023 05:01:19",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543601,
                    "nama_posko_lama": "POSKO CIPUTAT",
                    "id_posko_baru": 538731,
                    "nama_posko_baru": "POSKO ULP SAWANGAN",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "marlina",
                    "alamat_pelapor": "Jl. Pinang No. 66",
                    "no_telp_pelapor": "6285814020051",
                    "keterangan_pelapor": "mati lampu ko sekatang.",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012401563",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 04:34:17",
                    "waktu_dialihkan": "24/01/2023 06:01:47",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538731,
                    "nama_posko_lama": "POSKO ULP SAWANGAN",
                    "id_posko_baru": 543701,
                    "nama_posko_baru": "POSKO PAMULANG",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "marlina",
                    "alamat_pelapor": "Jl. Pinang No. 66",
                    "no_telp_pelapor": "6285814020051",
                    "keterangan_pelapor": "mati lampu ko sekatang.",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012401331",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 03:25:23",
                    "waktu_dialihkan": "24/01/2023 03:31:02",
                    "waktu_response": "24/01/2023 03:44:27",
                    "waktu_recovery": "24/01/2023 03:49:36",
                    "durasi_response_time": 1144,
                    "durasi_recovery_time": 1453,
                    "id_posko_lama": 120151,
                    "nama_posko_lama": "POSKO ULP DELITUA",
                    "id_posko_baru": 120033,
                    "nama_posko_baru": "POSKO ULP MEDAN SELATAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "melhan",
                    "alamat_pelapor": "Jl. Bajak V No.17",
                    "no_telp_pelapor": "6281370035085",
                    "keterangan_pelapor": "meteran di listrik tertulis PERIKSA",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G3223012400801",
                    "pembuat_laporan": "CC.32.FACHMI",
                    "waktu_lapor": "24/01/2023 03:22:52",
                    "waktu_dialihkan": "24/01/2023 16:26:42",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 566101,
                    "nama_posko_lama": "POSKO CIKOKOL",
                    "id_posko_baru": 566201,
                    "nama_posko_baru": "POSKO SERPONG",
                    "status_akhir": "Selesai(PEMADAMAN TERENCANA)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE",
                    "alamat_pelapor": "PR BUANA GARDENIA KEL PINANG KEC PINANG KOTA TANGERANG",
                    "no_telp_pelapor": "6287826126321",
                    "keterangan_pelapor": "BANYAK PERSIL PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401942",
                    "pembuat_laporan": "CC.51.ABIDIN",
                    "waktu_lapor": "24/01/2023 03:22:52",
                    "waktu_dialihkan": "24/01/2023 16:18:36",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 566101,
                    "nama_posko_lama": "POSKO CIKOKOL",
                    "id_posko_baru": 566201,
                    "nama_posko_baru": "POSKO SERPONG",
                    "status_akhir": "Selesai(PEMADAMAN TERENCANA)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEVIN",
                    "alamat_pelapor": "JL BUANA ASRI 2 KEL PINANG KEC PINANG KOTA TANGERANG ",
                    "no_telp_pelapor": "081287982676",
                    "keterangan_pelapor": "1 KOMPLEK PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410879",
                    "pembuat_laporan": "CC.54.WIDURI",
                    "waktu_lapor": "24/01/2023 03:22:52",
                    "waktu_dialihkan": "24/01/2023 15:36:51",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 541101,
                    "nama_posko_lama": "POSKO MENTENG",
                    "id_posko_baru": 566201,
                    "nama_posko_baru": "POSKO SERPONG",
                    "status_akhir": "Selesai(PEMADAMAN TERENCANA)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RENI",
                    "alamat_pelapor": "KK BUANA GARDENIA BLOK F6 NO. 27 RT. 1/4 KEL PINANG KEC PINANG TANGERANG ",
                    "no_telp_pelapor": "08973612160",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410957",
                    "pembuat_laporan": "CC.54.MAY_R",
                    "waktu_lapor": "24/01/2023 03:22:52",
                    "waktu_dialihkan": "24/01/2023 15:33:04",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 566101,
                    "nama_posko_lama": "POSKO CIKOKOL",
                    "id_posko_baru": 566201,
                    "nama_posko_baru": "POSKO SERPONG",
                    "status_akhir": "Selesai(PEMADAMAN TERENCANA)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSRON",
                    "alamat_pelapor": "PR BUANA GARDENIA CLUSTER AMARILIS BLOK E-8 NO 7 KEL PINANG KEC PINANG KOTA TANGERANG ",
                    "no_telp_pelapor": "081276505007",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410867",
                    "pembuat_laporan": "CC.54.AMELIA",
                    "waktu_lapor": "24/01/2023 03:22:52",
                    "waktu_dialihkan": "24/01/2023 15:13:19",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 566101,
                    "nama_posko_lama": "POSKO CIKOKOL",
                    "id_posko_baru": 566201,
                    "nama_posko_baru": "POSKO SERPONG",
                    "status_akhir": "Selesai(PEMADAMAN TERENCANA)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PERUMAHAN BUANA GARDENIA JL BHUANA ASRI 2 NO 39 KEL PINANG KEC PINANG KOTA TANGERANG BANTEN ",
                    "no_telp_pelapor": "08121356926",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400082",
                    "pembuat_laporan": "CC.32.INDAH",
                    "waktu_lapor": "24/01/2023 03:20:47",
                    "waktu_dialihkan": "24/01/2023 06:45:16",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 311021,
                    "nama_posko_lama": "POSKO ULP MANADO SELATAN",
                    "id_posko_baru": 311011,
                    "nama_posko_baru": "POSKO ULP MANADO UTARA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GORAT",
                    "alamat_pelapor": "JL. KUALA BUHA KEL. BAILANG LINGK. 5 KEC. BUNAKEN KOTA MANADO",
                    "no_telp_pelapor": "081340357450",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012401234",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 03:02:10",
                    "waktu_dialihkan": "24/01/2023 04:42:18",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 523041,
                    "nama_posko_lama": "POSKO ULP SEMARANG SELATAN",
                    "id_posko_baru": 523031,
                    "nama_posko_baru": "POSKO ULP SEMARANG TIMUR",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "kristi dian hatmanto",
                    "alamat_pelapor": "Jl. Sinar Asih III No.967 D",
                    "no_telp_pelapor": "6282227793888",
                    "keterangan_pelapor": "listrik padam, kwh meter tidak berputar",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5123012400042",
                    "pembuat_laporan": "CC.51.ZAZULI",
                    "waktu_lapor": "24/01/2023 02:20:29",
                    "waktu_dialihkan": "24/01/2023 02:31:36",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 148501,
                    "nama_posko_lama": "",
                    "id_posko_baru": 143601,
                    "nama_posko_baru": "POSKO ULP KUALA TUNGKAL",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NANDO ",
                    "alamat_pelapor": "JL ABRAMAN SIDIK KEL TEBING TINGGI KEC TEBING TINGGI TANJUNG JABUNG BARAT ",
                    "no_telp_pelapor": "081213129966",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM SEJAK PUKUL 22.00 ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400043",
                    "pembuat_laporan": "CC.14.HARIS",
                    "waktu_lapor": "24/01/2023 02:17:00",
                    "waktu_dialihkan": "24/01/2023 02:39:38",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 535511,
                    "nama_posko_lama": "POSKO ULP BANDUNG SELATAN",
                    "id_posko_baru": 535591,
                    "nama_posko_baru": "POSKO ULP BANDUNG UTARA",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JALAN SUKAKARYA NO 2 KEL SUKASARI KEC SUKAJADI KOTA BANDUNG",
                    "no_telp_pelapor": "087832231992",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G2323012400001",
                    "pembuat_laporan": "CC.23.ARIF",
                    "waktu_lapor": "24/01/2023 01:27:45",
                    "waktu_dialihkan": "24/01/2023 01:28:56",
                    "waktu_response": "24/01/2023 01:50:55",
                    "waktu_recovery": "24/01/2023 01:55:29",
                    "durasi_response_time": 1390,
                    "durasi_recovery_time": 1664,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025281677",
                    "nama_pelapor": "BPK HASYIM",
                    "alamat_pelapor": "JL DUREN I NO.37 RT-5 / RW-2 KP.PEDURENAN KEL.PEDURENAN  KEC.KARANG TENGAH KOTA TANGERANG ,ACUAN DEKAT RUMAH PAK RT SETEMPAT",
                    "no_telp_pelapor": "6285885992545",
                    "keterangan_pelapor": "DISPLAY APP METER TERTERA PERIKSA,PTL PADAM.NO METER 14025281677 (R1T / 2200VA)\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400019",
                    "pembuat_laporan": "CC.14.SYAZILI",
                    "waktu_lapor": "24/01/2023 00:31:49",
                    "waktu_dialihkan": "24/01/2023 01:02:51",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 143001,
                    "nama_posko_lama": "POSKO ULP TELANAI PURA",
                    "id_posko_baru": 143101,
                    "nama_posko_baru": "POSKO ULP KOTA BARU",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIS",
                    "alamat_pelapor": "PR NAMURA INDAH 3 BLOK I NO 115 JL TAHIB FACHRUDIN KEL PEMATANG GAJAH KEC JAMBI LUAR KOTA KAB MUARO JAMBI - JAMBI. DEKAT LAPANGAN",
                    "no_telp_pelapor": "085157526559",
                    "keterangan_pelapor": "4 RUMAH PADAM , LAPOR ULANG KEMBALI (CC.14.ALFIAN)\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400405",
                    "pembuat_laporan": "CC.54.ALIF",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 00:38:53",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOHAN",
                    "alamat_pelapor": "JL RAYA DARMO PERMAI 3 KEL - KEC DUKUH PAKIS KOTA SURABAYA JAWA TIMUR",
                    "no_telp_pelapor": "085100483199",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400352",
                    "pembuat_laporan": "CC.54.ADI_R",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 00:35:03",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JULIANA ",
                    "alamat_pelapor": "JL KUPANG INDAH 12 NO.15 KEL DUKUH KUPANG KEC DUKUH PAKIS KOTA SURABAYA ",
                    "no_telp_pelapor": "081331038668",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400633",
                    "pembuat_laporan": "CC.54.ROBBYPRATAMA",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 01:01:53",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU CANDRA ",
                    "alamat_pelapor": "JL KUPANG INDAH GG 17 KEL DUKU PAKIS KEC DUKUH KUPANG KOTA SBY ",
                    "no_telp_pelapor": "08113031236",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400621",
                    "pembuat_laporan": "CC.54.FATHUR",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 01:01:34",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUTRI",
                    "alamat_pelapor": "JL DARMO PERMAI SELATAN GG 8 RT 0 RW 0 KEL DUKUH PAKIS KEC DUKUH PAKIS SURABAYA JAWA TIMUR",
                    "no_telp_pelapor": "08991324932",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012400015",
                    "pembuat_laporan": "cc.32.arif",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 01:01:17",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRAWAN ",
                    "alamat_pelapor": "JL KUPANG INDAH KEL. DUKUH KUPANG KEC. DUKUH PAKIS KOTA SURABAYA",
                    "no_telp_pelapor": "08170986677",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400597",
                    "pembuat_laporan": "CC.54.ANJAR.CSOB",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 01:00:58",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANTI",
                    "alamat_pelapor": "JL KUPANG  INDAH 13 NO 22 KEL DUKUH KUPANG KEC DUKUH PASKIS ",
                    "no_telp_pelapor": "08123583525",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012400057",
                    "pembuat_laporan": "CC.52.SAID",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 00:49:20",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROBI",
                    "alamat_pelapor": "JL KUPANG INDAH 19 NO 31 KEL DUKUH KUPANG KEC DUKUH PAKIS KOTA SURABAYA ",
                    "no_telp_pelapor": "085100067068",
                    "keterangan_pelapor": "PADAM 1 WILAYAH",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400729",
                    "pembuat_laporan": "CC.54.IKHSANUL",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 01:18:27",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURUL ",
                    "alamat_pelapor": "JL KUPANG INDAH 10 NO 15 RT 3 RW 5 KEL DUKUH KUPANG KEC DUKUH PAKIS KOTA SURABAYA BLKNG HOTEL FERWOOD ",
                    "no_telp_pelapor": "08175017788",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400475",
                    "pembuat_laporan": "CC.54.NUSA",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 00:44:12",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "PR DARMO PERMAI TIMUR GG 8 KEL SONO KEWIJENAN KEC DUKUH PAKIS KOTA SURABAYA - JAWA TIMUR",
                    "no_telp_pelapor": "08113313109",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400473",
                    "pembuat_laporan": "CC.54.FARIZ",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 00:43:33",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERWIN",
                    "alamat_pelapor": "JALAN KUPANG INDAH KEL.DUKUH KUPANG KEC.DUKUH PAKIS KOTA SURABAYA",
                    "no_telp_pelapor": "081217989700",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400447",
                    "pembuat_laporan": "CC.54.ENUR",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 00:41:56",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BENI",
                    "alamat_pelapor": "JL KUPANG INDAH GANG 16 KEL DUKUH KUPANG KEC DUKUH PAKIS KOTA SURABAYA JATIM ",
                    "no_telp_pelapor": "087854401257",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400439",
                    "pembuat_laporan": "CC.54.ADI_R",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 00:41:34",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELANI",
                    "alamat_pelapor": "JL KUPANG INDAH KEL DUKUH PAKIS KEC DUKUH PAKIS SURABAYA",
                    "no_telp_pelapor": "081218692170",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012400045",
                    "pembuat_laporan": "CC.52.WAWAN",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 00:41:06",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SERLI",
                    "alamat_pelapor": "JL KUPANG INDAH KEL DUKUH KUPANG KEC DUKUH PAKIS KOTA SURABAYA",
                    "no_telp_pelapor": "081233961622",
                    "keterangan_pelapor": "1 WILAYAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012400077",
                    "pembuat_laporan": "CC.52.RIVAI",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 01:18:51",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IJE ",
                    "alamat_pelapor": "JL RUMPUT INDAH KEL DUKUH PAKIS KEC. DUKUH PAKIS KOTA SURABAYA ",
                    "no_telp_pelapor": "081818177788",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400392",
                    "pembuat_laporan": "CC.54.DEDY_APS",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 00:38:29",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL KUPANG INDAH  17 NO 19 KEL DUKUH KUPANG KEC  DUKUH PAKIS KOTA SURABAYA ",
                    "no_telp_pelapor": "085102266780",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400387",
                    "pembuat_laporan": "CC.54.RIDUAN_BALI",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 00:37:56",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL KUPANG INDAH 1627 KEL SONOKWIJENAN KEC DUKUH PAKIS KOTA SURABAYA JATIM",
                    "no_telp_pelapor": "082131125526",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400363",
                    "pembuat_laporan": "CC.54.FARIZ",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 00:35:31",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL KUPANG INDAH KEL DUKUH KUPANG KEC DUKUH PAKIS KOTA SURABAYA",
                    "no_telp_pelapor": "081332202289",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400478",
                    "pembuat_laporan": "CC.54.RIDUAN_BALI",
                    "waktu_lapor": "24/01/2023 00:17:14",
                    "waktu_dialihkan": "24/01/2023 00:45:15",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 511412,
                    "nama_posko_lama": "POSKO ULP DUKUH KUPANG",
                    "id_posko_baru": 511401,
                    "nama_posko_baru": "POSKO ULP DARMO PERMAI",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BOBI ",
                    "alamat_pelapor": "JL DARMO PERMAI SELATAN KEL PRADAH KALI KENDAL KEC  DUKUH PAKIS KOTA SURABAYA JATIM",
                    "no_telp_pelapor": "087782082627",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1423012400002",
                    "pembuat_laporan": "CC.14.WISNU",
                    "waktu_lapor": "24/01/2023 00:08:02",
                    "waktu_dialihkan": "24/01/2023 00:10:39",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 171001,
                    "nama_posko_lama": "POSKO ULP KARANG",
                    "id_posko_baru": 171201,
                    "nama_posko_baru": "POSKO GH RAJABASA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUDIT",
                    "alamat_pelapor": "JL SUKARNO HATA PERUM BUKIT KENCANA III KEL KALIBALAU KENCANA KEC KEDAMAIAN BANDAR LAMPUNG ",
                    "no_telp_pelapor": "081369729091",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400057",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "24/01/2023 00:04:49",
                    "waktu_dialihkan": "24/01/2023 00:09:26",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 171001,
                    "nama_posko_lama": "POSKO ULP KARANG",
                    "id_posko_baru": 171201,
                    "nama_posko_baru": "POSKO GH RAJABASA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eric Paskah",
                    "alamat_pelapor": "PR BUKIT KENCANA BLOK TH No.022 RT.0 RW.0 KALIBALOK",
                    "no_telp_pelapor": "6281285522557",
                    "keterangan_pelapor": "kenapa mati lampu di tengah malam. bayi saya nangis ga bisa tidur krn mati lampu",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G5423012400086",
                    "pembuat_laporan": "cc.54.abdul",
                    "waktu_lapor": "24/01/2023 00:03:43",
                    "waktu_dialihkan": "24/01/2023 00:08:12",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 566601,
                    "nama_posko_lama": "POSKO TELUK NAGA",
                    "id_posko_baru": 566501,
                    "nama_posko_baru": "POSKO SEPATAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMMANUEL JONI",
                    "alamat_pelapor": "JL KP GAGAK KECIL DESA GEMPOL SARI KEC SEPATAN TIMUR KAB TANGERANG BANTEN",
                    "no_telp_pelapor": "08118132531",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400036",
                    "pembuat_laporan": "CC.54.ALIF",
                    "waktu_lapor": "24/01/2023 00:03:32",
                    "waktu_dialihkan": "24/01/2023 00:16:54",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 171001,
                    "nama_posko_lama": "POSKO ULP KARANG",
                    "id_posko_baru": 171201,
                    "nama_posko_baru": "POSKO GH RAJABASA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEVIN",
                    "alamat_pelapor": "JL AJI SOHARI NO 1 KEL BUMI KEDAMAIAN KEC KEDAMAIAN KOTA BANDAR LAMPUNG LAMPUNG",
                    "no_telp_pelapor": "0811728515",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012300928",
                    "pembuat_laporan": "CC.12.EROLD",
                    "waktu_lapor": "23/01/2023 23:59:39",
                    "waktu_dialihkan": "24/01/2023 00:00:11",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 171001,
                    "nama_posko_lama": "POSKO ULP KARANG",
                    "id_posko_baru": 171201,
                    "nama_posko_baru": "POSKO GH RAJABASA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN ",
                    "alamat_pelapor": "JL BAY PASS KEL  TANJUNG  KEC KEDAMAIAN  KOTA BANDAR LAMPUNG ",
                    "no_telp_pelapor": "081379275789",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM  ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012301720",
                    "pembuat_laporan": "CC.52.PRADIGDO",
                    "waktu_lapor": "23/01/2023 23:59:03",
                    "waktu_dialihkan": "24/01/2023 00:05:03",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 171001,
                    "nama_posko_lama": "POSKO ULP KARANG",
                    "id_posko_baru": 171201,
                    "nama_posko_baru": "POSKO GH RAJABASA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL URIP SUMOHARJO KOMPLEK PURI KENCANA K 21 \\n\\nKAB  BANDAR LAMPUNG\\nKEC KEDAMAIAN\\nKEL KALIBALAU KENCANA\\nACUAN LOKASI\\n\\n",
                    "no_telp_pelapor": "081368226832",
                    "keterangan_pelapor": "1 JALUR PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012317051",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "23/01/2023 23:54:43",
                    "waktu_dialihkan": "24/01/2023 00:05:25",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 171001,
                    "nama_posko_lama": "POSKO ULP KARANG",
                    "id_posko_baru": 171201,
                    "nama_posko_baru": "POSKO GH RAJABASA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firman firasat",
                    "alamat_pelapor": "Jl. AMD Bayur, No. 2 RT 12, LK I, Kel. Bumi Kedamaian, Kec. Kedamaian, Kota Bandar Lampung, Prop. Lampung",
                    "no_telp_pelapor": "6281274510009",
                    "keterangan_pelapor": "padam ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "G1423012400004",
                    "pembuat_laporan": "CC.14.HARIS",
                    "waktu_lapor": "23/01/2023 23:54:23",
                    "waktu_dialihkan": "24/01/2023 00:24:03",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 537421,
                    "nama_posko_lama": "POSKO ULP MUSTIKA JAYA",
                    "id_posko_baru": 537411,
                    "nama_posko_baru": "POSKO ULP BANTARGEBANG",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INGE",
                    "alamat_pelapor": "PERUM JATI MULYA JALAN ANGGREK II BLOK J NO 290 KEL JATI MULYA KEC TAMBUN SELATAN KAB BEKASI JABAR .// DEKAT SDIT TARIQ BIN JIAT ",
                    "no_telp_pelapor": "6285782222718",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012400286",
                    "pembuat_laporan": "CC.54.DENDI",
                    "waktu_lapor": "23/01/2023 23:50:37",
                    "waktu_dialihkan": "24/01/2023 00:27:37",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 546301,
                    "nama_posko_lama": "POSKO CENGKARENG ( POSKO STT )",
                    "id_posko_baru": 566601,
                    "nama_posko_baru": "POSKO TELUK NAGA",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL KP BELAKANG RT 9 RW 3 KEL KAMAL KEC KALIDERES JAKBAR ",
                    "no_telp_pelapor": "081293164253",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM TERKAIT G5423012317034",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400002",
                    "pembuat_laporan": "CC.12.IRWANSYAH",
                    "waktu_lapor": "23/01/2023 19:27:00",
                    "waktu_dialihkan": "24/01/2023 00:17:24",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 131061,
                    "nama_posko_lama": "POSKO ULP SICINCIN",
                    "id_posko_baru": 131041,
                    "nama_posko_baru": "POSKO ULP PARIAMAN",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ANDRI",
                    "alamat_pelapor": "KEL AMPALU KEC TUJUH KOTO KAB PADANG PERIAMAN PROV SUMATERA BARAT ",
                    "no_telp_pelapor": "085263676817",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G1223012400555",
                    "pembuat_laporan": "12001.WILLY",
                    "waktu_lapor": "23/01/2023 11:51:55",
                    "waktu_dialihkan": "24/01/2023 17:12:53",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 120122,
                    "nama_posko_lama": "POSKO ULP SUNGGAL",
                    "id_posko_baru": 128031,
                    "nama_posko_baru": "POSKO ULP HELVETIA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL SEROJA 4 NO 67 /RT- RW-// KEL HELVETIA KEC MEDAN SUNGGAL KOTA MEDAN PROV SUMUT ",
                    "no_telp_pelapor": "085262271516",
                    "keterangan_pelapor": "1 RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401984",
                    "pembuat_laporan": "CC.52.PRAMA",
                    "waktu_lapor": "23/01/2023 08:00:00",
                    "waktu_dialihkan": "24/01/2023 20:58:17",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 525521,
                    "nama_posko_lama": "POSKO ULP TEGOWANU",
                    "id_posko_baru": 523031,
                    "nama_posko_baru": "POSKO ULP SEMARANG TIMUR",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUROTO",
                    "alamat_pelapor": "JL TELOGO RAYA RT 3 RW 8 NO 10 KEL BATURSARI, KEC MRANGGEN, KAB DEMAK DEKAT SEBELUM WATU NGANTEN ",
                    "no_telp_pelapor": "085225499711",
                    "keterangan_pelapor": "PADAM 1 RT",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401917",
                    "pembuat_laporan": "CC.52.ISMAIL",
                    "waktu_lapor": "23/01/2023 08:00:00",
                    "waktu_dialihkan": "24/01/2023 20:52:26",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 525521,
                    "nama_posko_lama": "POSKO ULP TEGOWANU",
                    "id_posko_baru": 523031,
                    "nama_posko_baru": "POSKO ULP SEMARANG TIMUR",
                    "status_akhir": "Selesai(GANGGUAN SISTEM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WULAN ",
                    "alamat_pelapor": "JL TLOGO NO. --RT 3 RW 8 KEL BATURSARI KEC MRANGGEN KAB DEMAK ///LOKASI DEKAT WATU NGANTEN",
                    "no_telp_pelapor": "082223153024",
                    "keterangan_pelapor": "BEBERAPA RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401181",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "20/01/2023 15:53:30",
                    "waktu_dialihkan": "24/01/2023 19:33:16",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 128031,
                    "nama_posko_lama": "POSKO ULP HELVETIA",
                    "id_posko_baru": 120122,
                    "nama_posko_baru": "POSKO ULP SUNGGAL",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VELI  ",
                    "alamat_pelapor": "JL SEMPURNA   NO 48 H   KEL    CINTA DAMAI KEC  MEDAN HELVETIAH KOTA MEDAN   DEKAT LAPO 88 ",
                    "no_telp_pelapor": "082273714096",
                    "keterangan_pelapor": "7 BANGUNAN PADAM //CC.12.AKMALUL PELANGGAN MENGHUBUNGI KEMBALI CC.52.PRAMA\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G3223012401181",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "20/01/2023 15:53:30",
                    "waktu_dialihkan": "24/01/2023 19:29:24",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 120011,
                    "nama_posko_lama": "POSKO ULP MEDAN KOTA",
                    "id_posko_baru": 128031,
                    "nama_posko_baru": "POSKO ULP HELVETIA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VELI  ",
                    "alamat_pelapor": "JL SEMPURNA   NO 48 H   KEL    CINTA DAMAI KEC  MEDAN HELVETIAH KOTA MEDAN   DEKAT LAPO 88 ",
                    "no_telp_pelapor": "082273714096",
                    "keterangan_pelapor": "7 BANGUNAN PADAM //CC.12.AKMALUL PELANGGAN MENGHUBUNGI KEMBALI CC.52.PRAMA\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012412049",
                    "pembuat_laporan": "CC.54.ICHSAN_A",
                    "waktu_lapor": "20/01/2023 15:53:30",
                    "waktu_dialihkan": "24/01/2023 19:13:48",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 120011,
                    "nama_posko_lama": "POSKO ULP MEDAN KOTA",
                    "id_posko_baru": 120033,
                    "nama_posko_baru": "POSKO ULP MEDAN SELATAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADAM",
                    "alamat_pelapor": "JL PERTAHANAN PSR V NO - KEL PATUMBAK KEC PATUMBAK KAMPUNG LOKASI : DEKAT PABRIK INDOPAN ",
                    "no_telp_pelapor": "085763045516",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401741",
                    "pembuat_laporan": "CC.53.BUDIANA",
                    "waktu_lapor": "20/01/2023 15:53:30",
                    "waktu_dialihkan": "24/01/2023 19:09:28",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 120151,
                    "nama_posko_lama": "POSKO ULP DELITUA",
                    "id_posko_baru": 120033,
                    "nama_posko_baru": "POSKO ULP MEDAN SELATAN",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LEWI ",
                    "alamat_pelapor": "JL BAJAK 1 NO 7 RT - RW - KEL HARJOSARI 2 KEC MEDAN AMPLAS KOTA MEDAN , DEKAT MASJID AL HUDA",
                    "no_telp_pelapor": "083876259793",
                    "keterangan_pelapor": "2 BANGUNAN PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012401023",
                    "pembuat_laporan": "CC.53.NOVI",
                    "waktu_lapor": "20/01/2023 14:45:40",
                    "waktu_dialihkan": "24/01/2023 14:00:57",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 535351,
                    "nama_posko_lama": "POSKO ULP BALEENDAH",
                    "id_posko_baru": 535311,
                    "nama_posko_baru": "POSKO ULP MAJALAYA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDI ",
                    "alamat_pelapor": "JL RAYA CIPARAY PACET KP CIKONENG RT 01 RW 14 DS CIKONENG KEC CIPARAY KAB BANDUNG. /DKT SPBU CIKONENG  ",
                    "no_telp_pelapor": "082219131605",
                    "keterangan_pelapor": "BANYAK PERSIL PADAM SEJAK  4 JAM YANG LALU ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5323012400789",
                    "pembuat_laporan": "CC.53.NOVI",
                    "waktu_lapor": "20/01/2023 14:45:40",
                    "waktu_dialihkan": "24/01/2023 12:00:51",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 535351,
                    "nama_posko_lama": "POSKO ULP BALEENDAH",
                    "id_posko_baru": 535311,
                    "nama_posko_baru": "POSKO ULP MAJALAYA",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AYUB",
                    "alamat_pelapor": "JL RAYA PACET  KP CIKONENG RT1 RW 8 KEL CIKONENG KEC CIPARAY KAB BANDUNG",
                    "no_telp_pelapor": "081223756109",
                    "keterangan_pelapor": "BANYAK PERSIL PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400540",
                    "pembuat_laporan": "CC.55.HARIYANTI",
                    "waktu_lapor": "20/01/2023 08:32:11",
                    "waktu_dialihkan": "24/01/2023 11:20:57",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 520071,
                    "nama_posko_lama": "POSKO ULP BLORA",
                    "id_posko_baru": 520081,
                    "nama_posko_baru": "POSKO ULP CEPU",
                    "status_akhir": "Selesai(PEMADAMAN TERENCANA)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTOPO",
                    "alamat_pelapor": "JL PETENG MENDEN DESA SUMBER KEC KRADENAN KAB BLORA JAWA TENGAH ",
                    "no_telp_pelapor": "6285642160080",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012410676",
                    "pembuat_laporan": "CC.54.MARIA_M",
                    "waktu_lapor": "19/01/2023 15:49:31",
                    "waktu_dialihkan": "24/01/2023 14:26:14",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538211,
                    "nama_posko_lama": "POSKO ULP BOGOR TIMUR",
                    "id_posko_baru": 538311,
                    "nama_posko_baru": "POSKO ULP BOGOR KOTA",
                    "status_akhir": "Selesai(PEMADAMAN TERENCANA)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RENI GIOFANI ",
                    "alamat_pelapor": "JL RAYA TAJUR RT 3 RW 3 KEL TAJUR, KEC BOGOR TIMUR, KOTA BOGOR, JAWA BARAT ",
                    "no_telp_pelapor": "082112181332",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012408556",
                    "pembuat_laporan": "CC.54.RIZKA_PUTRI",
                    "waktu_lapor": "19/01/2023 15:36:08",
                    "waktu_dialihkan": "24/01/2023 12:47:59",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538751,
                    "nama_posko_baru": "POSKO ULP BOJONGGEDE",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FIRDA",
                    "alamat_pelapor": "PR TRANBOGE VILLAGE KEL KEDUNGWARINGIN KEC BOJONG GEDE, KAB BOGOR ",
                    "no_telp_pelapor": "082126287506",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012408554",
                    "pembuat_laporan": "CC.54.D_FEBRIANNA",
                    "waktu_lapor": "19/01/2023 15:36:08",
                    "waktu_dialihkan": "24/01/2023 12:47:38",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538751,
                    "nama_posko_baru": "POSKO ULP BOJONGGEDE",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NANDA",
                    "alamat_pelapor": "KP BUKIT WARINGIN BLOK I1 KEL CIMANGGIS KEC BOJONGGEDE KAB BOGOR ",
                    "no_telp_pelapor": "085157994113",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012408392",
                    "pembuat_laporan": "CC.54.VICKO.LC",
                    "waktu_lapor": "19/01/2023 15:36:08",
                    "waktu_dialihkan": "24/01/2023 12:36:15",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538751,
                    "nama_posko_baru": "POSKO ULP BOJONGGEDE",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAHRIE",
                    "alamat_pelapor": "PERUM BUKIT WARINGIN BLOK H 2 NO 14 KEL CIMANGGIS KEC BOJONGGEDE KAB BOGOR",
                    "no_telp_pelapor": "085772579579",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM.",
                    "media": "Live Chat PLN Mobile"
                },
                {
                    "no_laporan": "G5223012400767",
                    "pembuat_laporan": "CC.52.ADIS",
                    "waktu_lapor": "19/01/2023 15:36:08",
                    "waktu_dialihkan": "24/01/2023 12:07:42",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538751,
                    "nama_posko_baru": "POSKO ULP BOJONGGEDE",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RICARDO",
                    "alamat_pelapor": "PR BUKIT WARINGIN BLOK G5 NO 26  JL DAHLIA 2 KEL CIMANGGISKEC BOJONGGEDE KAB BOGOR  ",
                    "no_telp_pelapor": "6285710020423",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012405847",
                    "pembuat_laporan": "CC.54.ANNES_S",
                    "waktu_lapor": "19/01/2023 15:36:08",
                    "waktu_dialihkan": "24/01/2023 10:51:30",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538751,
                    "nama_posko_baru": "POSKO ULP BOJONGGEDE",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DRAJAT ",
                    "alamat_pelapor": "PR BUKIT WARINGIN JL MANGGIS 4  BL E3  KEL KEDUNG WARINGIN KEC BOJONG GEDE KAB BOGOR ",
                    "no_telp_pelapor": "02150842858",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012400611",
                    "pembuat_laporan": "CC.52.CYNTHIA",
                    "waktu_lapor": "19/01/2023 15:36:08",
                    "waktu_dialihkan": "24/01/2023 10:50:46",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 538411,
                    "nama_posko_lama": "POSKO ULP BOGOR BARAT",
                    "id_posko_baru": 538751,
                    "nama_posko_baru": "POSKO ULP BOJONGGEDE",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA ",
                    "alamat_pelapor": "PR BUKIT WARINGIN  KEL DS CIMANGGIS KEC BOJONG GEDE KAB BOGOR PROV JAWA BARAT",
                    "no_telp_pelapor": "087779045093",
                    "keterangan_pelapor": "1 WILAYAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012407527",
                    "pembuat_laporan": "CC.54.EPI",
                    "waktu_lapor": "19/01/2023 11:58:11",
                    "waktu_dialihkan": "24/01/2023 11:52:30",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543601,
                    "nama_posko_baru": "POSKO CIPUTAT",
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWAN ",
                    "alamat_pelapor": "KK DPR RI PONDOK RANJI JL JALAK 3 BLOK A4 NO 6 KEL PONDOK RANJI KEC CIPUTAT TIMUR TANGERANG SELATAN",
                    "no_telp_pelapor": "081213998856",
                    "keterangan_pelapor": "GANGGUAN BERULANG : G5423012406630, BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5423012406533",
                    "pembuat_laporan": "CC.54.KUNDERI",
                    "waktu_lapor": "19/01/2023 11:58:11",
                    "waktu_dialihkan": "24/01/2023 11:14:17",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 543801,
                    "nama_posko_lama": "POSKO BINTARO",
                    "id_posko_baru": 543501,
                    "nama_posko_baru": "POSKO CILEDUK",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAIFUL ",
                    "alamat_pelapor": "JL CILEDUG RAYA NO 8A KEL PETUKANGAN SELATAN KEC PESANGGRAHAN JAKSEL ",
                    "no_telp_pelapor": "02173883228",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5523012400551",
                    "pembuat_laporan": "CC.55.HARIYANTI",
                    "waktu_lapor": "12/01/2023 19:40:37",
                    "waktu_dialihkan": "24/01/2023 11:26:17",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 534441,
                    "nama_posko_lama": "POSKO ULP PURWAKARTA KOTA",
                    "id_posko_baru": 534311,
                    "nama_posko_baru": "POSKO ULP PLERED",
                    "status_akhir": "Selesai(PEMADAMAN TERENCANA)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YONO",
                    "alamat_pelapor": "JL RAYA CIANTING KP CIANTING KEL SUKATANI KEC SUKATANI  KAB PURWAKARTA JAWA BARAT",
                    "no_telp_pelapor": "6281573717494",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5223012401553",
                    "pembuat_laporan": "CC.52.AKBAR_P",
                    "waktu_lapor": "16/11/2022 10:12:30",
                    "waktu_dialihkan": "24/01/2023 19:08:11",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 514592,
                    "nama_posko_lama": "POSKO ULP WARUJAYENG",
                    "id_posko_baru": 514581,
                    "nama_posko_baru": "POSKO ULP KERTOSONO",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KHORIP ",
                    "alamat_pelapor": "JL - NO- RT 3/RW 5 KEL JEKEK KEC BARON KAB NGANJUK >DEPAN MTSN PERMAS JEKEK BARON ",
                    "no_telp_pelapor": "6285735822272",
                    "keterangan_pelapor": "BEBERAPA BANGUNAN PADAM SEJAK PUKUL 18.00",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "G5123012401607",
                    "pembuat_laporan": "CC.51.TAQYA",
                    "waktu_lapor": "16/11/2022 10:12:30",
                    "waktu_dialihkan": "24/01/2023 14:39:16",
                    "waktu_response": null,
                    "waktu_recovery": null,
                    "durasi_response_time": null,
                    "durasi_recovery_time": null,
                    "id_posko_lama": 514592,
                    "nama_posko_lama": "POSKO ULP WARUJAYENG",
                    "id_posko_baru": 514581,
                    "nama_posko_baru": "POSKO ULP KERTOSONO",
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FAHRIANA ",
                    "alamat_pelapor": "DS BARON DN NANGGUNGAN RT 1 RW  8 KEC BARON  KAB NGANJUK ",
                    "no_telp_pelapor": "081230798503",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM SEJAK SETENGAH 2 SIANG ",
                    "media": "Call PLN 123"
                }
            ],
            melaporLebihDariSatuKali: [
                {
                    "no_laporan": "G5423020100150",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 00:16:17",
                    "waktu_response": "01-02-2023 00:56:28",
                    "waktu_recovery": "01-02-2023 01:00:37",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 2411,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raihana S. Rahmahadi",
                    "alamat_pelapor": "JL BKT RAFLESIA N8-16",
                    "no_telp_pelapor": "6282138889101",
                    "keterangan_pelapor": "MCB LEMAH DAYA RI/2200VA. SESUAI INFO PELANGGAN SUDAH ADA PETUGAS YANG MENGHUBUNGI DIINFORMASIKAN AKAN ADA PETUGAS YANG DATANG KE LOKASI.",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020100985",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 03:09:50",
                    "waktu_response": "01-02-2023 03:42:40",
                    "waktu_recovery": "01-02-2023 03:49:35",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1970,
                    "durasi_recovery_time": 415,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risky Ariyanto",
                    "alamat_pelapor": "JL JANKES AD No. RT.7 RW.2",
                    "no_telp_pelapor": "6285240208016",
                    "keterangan_pelapor": "gagal isi token dan di meteran ada tulisan Periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020101461",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 05:38:01",
                    "waktu_response": "01-02-2023 05:48:13",
                    "waktu_recovery": "01-02-2023 05:54:06",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 353,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Junaedi Muntoro",
                    "alamat_pelapor": "PR BKT GOLF ARCADIA BLK G.06 No.5 CBBR",
                    "no_telp_pelapor": "628111588806",
                    "keterangan_pelapor": "Mohon bantuan isi token PLN 3214732093\\n\\nPT. KARYA CANTIKA KUSUMA\\n\\nBukit Golf Riverside\\nKluster Arcadia Blok G6/5\\nBojong Nangka Gunung Putri Bogor\\n\\nGagal isi Tokel Tertera Meteran TERPERIKSA.\\n\\nMOHON BANTUAN PAK..",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020101612",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 05:54:33",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raihana S. Rahmahadi",
                    "alamat_pelapor": "JL BKT RAFLESIA N8-16",
                    "no_telp_pelapor": "6282138889101",
                    "keterangan_pelapor": "listrik turun lagi setelah diganti mcb oleh petugas jam 1 malam",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5523020100067",
                    "pembuat_laporan": "CC.55.SUMIATI",
                    "waktu_lapor": "01-02-2023 05:57:02",
                    "waktu_response": "01-02-2023 06:18:55",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANAL ",
                    "alamat_pelapor": "JL MANUNGGAL RT 05 RW 02 KEL KELAPA  DUA WETAN KEC CIRACAS JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020101661",
                    "pembuat_laporan": "CC.54.BASITH_N",
                    "waktu_lapor": "01-02-2023 05:58:57",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALDO",
                    "alamat_pelapor": "JL. USMAN MAIL RT 12 RW 11 NO.77 KEL. KELAPA DUA WETAN KEC. CIRACAS KOTA JAKTIM. / DKT GARDU GANTUNG.",
                    "no_telp_pelapor": "081388372558",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM DAN ADA DENTUMAN",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020101905",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 06:21:13",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anang Wibowo",
                    "alamat_pelapor": "JL MASJID NURUL HIDAYA No.0 RT.5 RW.2 KELAPA DUA",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_pelapor": "listrik padam banyak rumah sudah 20 menit",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020102482",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 07:06:32",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUDHI PRASETYA",
                    "alamat_pelapor": "JL JL ATTAUFIQ RT4/12 KLP II WTN",
                    "no_telp_pelapor": "6289636364776",
                    "keterangan_pelapor": "mati listrik",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020102483",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 07:06:32",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riska indriani",
                    "alamat_pelapor": "JL MANUNGGAL No. RT.14 RW.2 CIRACAS",
                    "no_telp_pelapor": "6285718958119",
                    "keterangan_pelapor": "mohon info pemadaman sampai jam berapa ya",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020103015",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "01-02-2023 07:39:03",
                    "waktu_response": "01-02-2023 08:14:56",
                    "waktu_recovery": "01-02-2023 08:19:32",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 2153,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIN",
                    "alamat_pelapor": "JL. HAJI MIUN NO.97 RT. 1 RW 2 KEL KALISARI KEC. PASAR REBO JAKTIM, SEBERANG CAFE LAW COFFE ",
                    "no_telp_pelapor": "082112050265",
                    "keterangan_pelapor": "MCB LEMAH DAYA 1.300 VA ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020104073",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 08:28:39",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "danang ahmadi",
                    "alamat_pelapor": "Jl. Naimusmah No.16",
                    "no_telp_pelapor": "628567808892",
                    "keterangan_pelapor": "mati lampu sudah 1jam lebih tolong segera di hidupkan lagi karena saya mempunyai peliharaan yang membutuhkan listrik.trimakasih",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020104169",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_lapor": "01-02-2023 08:33:35",
                    "waktu_response": "01-02-2023 08:52:35",
                    "waktu_recovery": "01-02-2023 09:01:28",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1140,
                    "durasi_recovery_time": 533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TARDI ",
                    "alamat_pelapor": "JL CENGKEH 4 RT-7 / RW-10 NO 11A KEL PEKAYON KEC PASAR REBO JAKTIM ",
                    "no_telp_pelapor": "085218427040",
                    "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020104231",
                    "pembuat_laporan": "CC.54.AL_MIRA",
                    "waktu_lapor": "01-02-2023 08:36:29",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SITORUS ",
                    "alamat_pelapor": "JL ANGGUR RT 12 RW 12 KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "0811885607",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020104437",
                    "pembuat_laporan": "CC.54.MAFI",
                    "waktu_lapor": "01-02-2023 08:45:25",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAWAN ",
                    "alamat_pelapor": "JL RUKUN 1 NO 42B KEL PEKAYON RT 006/08 KEC PASAR REBO JAKTIM ACUAN LOKASI DEKAT TOWER",
                    "no_telp_pelapor": "082122239607",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020104599",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 08:52:36",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurul Cahya Umam",
                    "alamat_pelapor": "JL KELAPA DUA No. RT.7 RW.11 TUGU",
                    "no_telp_pelapor": "6281218197308",
                    "keterangan_pelapor": "ada gambar tangan dan bacaan periksa saat isi token.",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020104995",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_lapor": "01-02-2023 09:07:43",
                    "waktu_response": "01-02-2023 09:45:58",
                    "waktu_recovery": "01-02-2023 09:49:27",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 2295,
                    "durasi_recovery_time": 209,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAMSUDIN",
                    "alamat_pelapor": "SETEMPAT EX TEMPAT POOL TAKSI JL RAYA PEKAPURAN PERUM GRAND TABEBUYA CIMANGGIS BLOK B NO. 9  RT 01/ 05 KEL CURUG KEC CIMAMNGIS KOTA DEPOK ( DEPAN PABRIK POMPA ).",
                    "no_telp_pelapor": "082111030313",
                    "keterangan_pelapor": "MCB RUSAK DAYA 2200 VA",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105409",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 09:23:04",
                    "waktu_response": "01-02-2023 10:00:11",
                    "waktu_recovery": "01-02-2023 10:20:47",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 2227,
                    "durasi_recovery_time": 1236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS",
                    "alamat_pelapor": "JL KP BABAKAN RT10/2",
                    "no_telp_pelapor": "62895410754990",
                    "keterangan_pelapor": "listrik sy mati tetangga nyala",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105673",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_lapor": "01-02-2023 09:31:37",
                    "waktu_response": "01-02-2023 10:14:24",
                    "waktu_recovery": "01-02-2023 10:30:23",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 2567,
                    "durasi_recovery_time": 959,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL RAYA PONCOL NO 18 RT-7 / RW-9 KEL CIRACAS JAKTIM (AYAM BAKAR EXCO) DEKAT AIRLANGGA",
                    "no_telp_pelapor": "081282196831",
                    "keterangan_pelapor": "1 RUMAH PADAM APP BLANK",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105691",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_lapor": "01-02-2023 09:32:22",
                    "waktu_response": "01-02-2023 09:55:27",
                    "waktu_recovery": "01-02-2023 10:04:21",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1385,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0463291",
                    "nama_pelapor": "IBU NONONG",
                    "alamat_pelapor": "PERUM TAMAN LAGUNA JL TAMAN LAGUNA BLOK N1 NO.15 RT-3 / RW-14 KEL/KEC JATI SAMPURNA KOTA BEKASI. LAPANGAN TENIS ",
                    "no_telp_pelapor": "0895411953725",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105776",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_lapor": "01-02-2023 09:35:32",
                    "waktu_response": "01-02-2023 10:14:12",
                    "waktu_recovery": "01-02-2023 10:27:22",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 2320,
                    "durasi_recovery_time": 790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAWAN ",
                    "alamat_pelapor": "JL RUKUN 1 NO 42B RT 006/08  KEL PEKAYON KEC PASAR REBO JAKTIM ACUAN LOKASI DEKAT TOWER",
                    "no_telp_pelapor": "082122239607",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN (PTL PADAM) TERKAIT G5423020104437",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106167",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 09:49:58",
                    "waktu_response": "01-02-2023 10:29:53",
                    "waktu_recovery": "01-02-2023 10:36:23",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 2395,
                    "durasi_recovery_time": 390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi irwan",
                    "alamat_pelapor": "JL RAYA SUCI No. RT.10 RW.3 SUSUKAN",
                    "no_telp_pelapor": "6288210530498",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106298",
                    "pembuat_laporan": "CC.54.MAFTUH.LC",
                    "waktu_lapor": "01-02-2023 09:54:29",
                    "waktu_response": "01-02-2023 10:31:46",
                    "waktu_recovery": "01-02-2023 10:50:10",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 2237,
                    "durasi_recovery_time": 1104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP OKTA",
                    "alamat_pelapor": "JL BEXMAN RT 10/4 NO 79 KEL CIPAYUNG KEC CIPAYUNG JAKTIM. ACUAN LOKASI BELAKANG PUSKESMAS CIPAYUNG ",
                    "no_telp_pelapor": "081310403355",
                    "keterangan_pelapor": "DISPLAY PADA APP TERTERA PERIKSA, PELANGGAN BERADA DI LOKASI ( LISTRIK MASIH MENYALA )",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106594",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 10:04:47",
                    "waktu_response": "01-02-2023 10:19:52",
                    "waktu_recovery": "01-02-2023 10:22:57",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 905,
                    "durasi_recovery_time": 185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suna Rdi",
                    "alamat_pelapor": "JL RY.LAVAN PEKAYON. No.00 RT.10 RW.1 PEKAYON.",
                    "no_telp_pelapor": "6281213324629",
                    "keterangan_pelapor": "Dengan hormat. kpd pimpinan Pln area ciracas. dengan ini kami laporkan . bahwa kwh listrik di tempat kami tidak bisa isi pulsa.\\ndan ada tulisan periksa. terus lampu uda padam.  Demikianlah. mohon segera di tindaklanjuti. ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106730",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 10:10:26",
                    "waktu_response": "01-02-2023 10:25:10",
                    "waktu_recovery": "01-02-2023 10:30:18",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 884,
                    "durasi_recovery_time": 308,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yunardi Syam",
                    "alamat_pelapor": "PR PD NURUL FIKRI KAV RUKO No.R6 RT.7 RW.7 TUGU",
                    "no_telp_pelapor": "6285777627011",
                    "keterangan_pelapor": "meteran tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106951",
                    "pembuat_laporan": "CC.54.D_ISLAMIYAH",
                    "waktu_lapor": "01-02-2023 10:18:37",
                    "waktu_response": "01-02-2023 10:56:56",
                    "waktu_recovery": "01-02-2023 11:04:51",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 2299,
                    "durasi_recovery_time": 475,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01107737130",
                    "nama_pelapor": "BP SRIDIWIATNO ",
                    "alamat_pelapor": "JL H KAMET NO 11 RT 16/9 KEL PEKAYON KEC PASAR REBO JAKTIM// BALAI BESAR KIMA KEMASAN ",
                    "no_telp_pelapor": "08121005601",
                    "keterangan_pelapor": "APP BLANK (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020107577",
                    "pembuat_laporan": "CC.54.EVI_KURNIASIH",
                    "waktu_lapor": "01-02-2023 10:41:22",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SUYANTO ",
                    "alamat_pelapor": "JL PKP NO 26 RT 2 RW 12 KEL KELAPA DUA WETAN KEC CIRACAS JAKTIM. DEKAT MASJID ",
                    "no_telp_pelapor": "089612102258",
                    "keterangan_pelapor": "APP PRABAYAR PERIKSA ( PTL  TIDAK PADAM )",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020108930",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 11:33:49",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendro",
                    "alamat_pelapor": "JL JL PERTENGAHAN RT4/3 CIJANTUNG",
                    "no_telp_pelapor": "6288210530498",
                    "keterangan_pelapor": "tidak bisa isi token listrik di kwh ada tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020109056",
                    "pembuat_laporan": "CC.54.ASNAH",
                    "waktu_lapor": "01-02-2023 11:38:16",
                    "waktu_response": "01-02-2023 12:04:12",
                    "waktu_recovery": "01-02-2023 12:33:02",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1556,
                    "durasi_recovery_time": 1730,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "192682",
                    "nama_pelapor": "IBU NURDANIYAH",
                    "alamat_pelapor": "SETEMPAT RUMAH KONTRAKAN SAKINAH JL WARGA  1 BRT-9 / RW-6 KEL PONDOK RANGGONKEC CIPAYUNG JAKTIM ",
                    "no_telp_pelapor": "081294148137",
                    "keterangan_pelapor": "1 RUMAH PADAM (R1T / 1300 VA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020109118",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_lapor": "01-02-2023 11:41:28",
                    "waktu_response": "01-02-2023 12:04:44",
                    "waktu_recovery": "01-02-2023 12:29:40",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 1496,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANU",
                    "alamat_pelapor": "JL PPA  RT-5 / RW-4 KEL CEGER ",
                    "no_telp_pelapor": "08885955855",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL PADAM ) ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020110047",
                    "pembuat_laporan": "CC.54.KUNDERI",
                    "waktu_lapor": "01-02-2023 12:19:38",
                    "waktu_response": "01-02-2023 12:40:27",
                    "waktu_recovery": "01-02-2023 13:04:38",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1249,
                    "durasi_recovery_time": 1451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAT",
                    "alamat_pelapor": "JL ABDULRAHMAN RT 12/5 NO 30 KEL CIBUBUR KEC CIRACAS JAKTIM ACUAN: DEPAN CAFE TERAS NENEK",
                    "no_telp_pelapor": "081315311136",
                    "keterangan_pelapor": "SR TERPUTUS (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020110892",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 12:57:10",
                    "waktu_response": "01-02-2023 13:09:45",
                    "waktu_recovery": "01-02-2023 13:24:34",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indrawan",
                    "alamat_pelapor": "KP BABAKAN No.6 RT.3 RW.4",
                    "no_telp_pelapor": "6281382204166",
                    "keterangan_pelapor": "kwh meter tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5523020100589",
                    "pembuat_laporan": "CC.55.ERNA",
                    "waktu_lapor": "01-02-2023 13:00:22",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DITA ",
                    "alamat_pelapor": "JL NAKMALIA GG MELATI 2 RT 5 RW 2 KEL KELAPA DUA WETAN KEC CIRACAS JAKTIM",
                    "no_telp_pelapor": "6285717943807",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020111042",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 13:02:54",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri Cherly Asih Sitorus",
                    "alamat_pelapor": "JL KLP 2 WETAN RT 4/12 CIRACAS",
                    "no_telp_pelapor": "6285795092233",
                    "keterangan_pelapor": "listrik padam 2x hari ini. mohon dibantu segera karena banyak yg sedang wfh terima kasih",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020111374",
                    "pembuat_laporan": "CC.54.hastutik",
                    "waktu_lapor": "01-02-2023 13:18:46",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HILDA",
                    "alamat_pelapor": "JL USMAN NAIM NO 5 RT 10/11 KEL KELAPA DUA WETAN KEC CIRACAS JAKTIM",
                    "no_telp_pelapor": "081381754422",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020111664",
                    "pembuat_laporan": "CC.54.EPI",
                    "waktu_lapor": "01-02-2023 13:31:53",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIWI",
                    "alamat_pelapor": "JL ANGGUR BAWAH 2 KEL KELAPA DUA WETAN KEC CIRACAS JAKTIM ",
                    "no_telp_pelapor": "081311118399",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020111722",
                    "pembuat_laporan": "CC.54.HERMA.CSOI",
                    "waktu_lapor": "01-02-2023 13:34:06",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIWI",
                    "alamat_pelapor": "JL ANGGUR BAWAH 2 KEL KELAPA DUA WETAN KEC CIRACAS JAKTIM ",
                    "no_telp_pelapor": "081311118399",
                    "keterangan_pelapor": "GANGGUAN BERULANG : G5423020111664, BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020112046",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_lapor": "01-02-2023 13:46:37",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIWI",
                    "alamat_pelapor": "JL ANGGUR BAWAH 2 KEL KELAPA DUA WETAN KEC CIRACAS JAKTIM ",
                    "no_telp_pelapor": "081311118399",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020112649",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 14:11:32",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anang Wibowo",
                    "alamat_pelapor": "JL MASJID NURUL HIDAYA No.0 RT.5 RW.2 KELAPA DUA",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_pelapor": "listrik padam dari jam.13.05 sampai 14.08 blm nyala. tolomg di perbaiki",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020112737",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 14:15:38",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riska indriani",
                    "alamat_pelapor": "JL MANUNGGAL No. RT.14 RW.2 CIRACAS",
                    "no_telp_pelapor": "6285718958119",
                    "keterangan_pelapor": "ini pemadaman sampe kapan ya tdi pagi udah mati lampu masa mati lampu lgi",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020112751",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 14:16:19",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "bongot habonaran",
                    "alamat_pelapor": "Jl. Randu I No.3",
                    "no_telp_pelapor": "6282119294023",
                    "keterangan_pelapor": "tadi pagi terjadi pemadaman dan sudah hidup kembali. Dan saat ini terjadi pemadaman kembali",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020113174",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_lapor": "01-02-2023 14:35:40",
                    "waktu_response": "01-02-2023 15:16:41",
                    "waktu_recovery": "01-02-2023 15:22:09",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 2461,
                    "durasi_recovery_time": 328,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JONI",
                    "alamat_pelapor": "JL SWADAYA 1 KP TIPAR RT2 RW 11 NO 50 KEL MEKARSARI KEC CIMANGGIS KOTA DEPOK JAWA BARAT (ACUAN : DEPAN KOMP MANADO) ",
                    "no_telp_pelapor": "02122851164",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 1/2/23 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER 14031837074. DAN PADA STATUS P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. PTL HAMPIR PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020113902",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_lapor": "01-02-2023 15:09:42",
                    "waktu_response": "01-02-2023 15:36:19",
                    "waktu_recovery": "01-02-2023 15:52:37",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WERDININGSIH",
                    "alamat_pelapor": "JL KAPITAN 3 NO.74 RT 02/10, KEC TAPOS, KEL SUKATANI .DEPOK. ACUAN : DEKAT KLINIK BIDAN WENTI",
                    "no_telp_pelapor": "0218743383",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43  ( 3.17 KWH ) ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020114053",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 15:15:56",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anang Wibowo",
                    "alamat_pelapor": "JL MASJID NURUL HIDAYA No.0 RT.5 RW.2 KELAPA DUA",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_pelapor": "listrik mati dari jam 13.05 samapi 15m13 bkm nyala tolong ditindak lanjuti",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020114078",
                    "pembuat_laporan": "CC.54.yulianingsih",
                    "waktu_lapor": "01-02-2023 15:17:06",
                    "waktu_response": "01-02-2023 15:56:53",
                    "waktu_recovery": "01-02-2023 16:05:24",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 2387,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "244717",
                    "nama_pelapor": "BP BONGOT",
                    "alamat_pelapor": "JL USMAN NO.3 RT-11 / RW-11KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR LOKASI: DEKAT  SMA N 105 ",
                    "no_telp_pelapor": "082119294023",
                    "keterangan_pelapor": "1 RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020114668",
                    "pembuat_laporan": "CC.54.JUNIYATI",
                    "waktu_lapor": "01-02-2023 15:42:34",
                    "waktu_response": "01-02-2023 16:14:26",
                    "waktu_recovery": "01-02-2023 16:23:22",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1912,
                    "durasi_recovery_time": 536,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU HENI / BP YUSMAN ",
                    "alamat_pelapor": "JL SUKAMTO 1 KOMPL ZENI AD -4 RT 2/8  NO 4 KEL PEKAYON KEC PASAR REBO KOTA JAK TIM > ",
                    "no_telp_pelapor": "081316188007",
                    "keterangan_pelapor": "1 RUMAH PADAM DAYA R2 / 3500 VA \\nPELANGGAN MENGHUBUNGI KEMBALI.CC.52.SANTOSO",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115364",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 16:14:21",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUDHI PRASETYA",
                    "alamat_pelapor": "JL JL ATTAUFIQ RT4/12 KLP II WTN",
                    "no_telp_pelapor": "6289636364776",
                    "keterangan_pelapor": "mati lampu",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115469",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 16:19:02",
                    "waktu_response": "01-02-2023 16:33:33",
                    "waktu_recovery": "01-02-2023 16:35:34",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 871,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diah Ade",
                    "alamat_pelapor": "JL CARAKA BUANA No. RT.14 RW.3",
                    "no_telp_pelapor": "628561005362",
                    "keterangan_pelapor": "kwh meter periksa.gk bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115549",
                    "pembuat_laporan": "cc.54.zulkarnain",
                    "waktu_lapor": "01-02-2023 16:22:59",
                    "waktu_response": "01-02-2023 16:41:28",
                    "waktu_recovery": "01-02-2023 17:11:29",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1109,
                    "durasi_recovery_time": 1801,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "JL REMAJA RT-5 / RW-1 NO. 190 KEL PONDOK RANGGON KEC CIPAYUNG JAKTIM LOKASI WARUNG SEMBAKO",
                    "no_telp_pelapor": "082334484280",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, DISPLAY BLANK ( PTL HAMPIR PADAM )",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115758",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 16:31:17",
                    "waktu_response": "01-02-2023 16:57:31",
                    "waktu_recovery": "01-02-2023 17:25:33",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1574,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "christopher",
                    "alamat_pelapor": "JL JAMBORE RT.1 RW.6 HARJAMUKTI",
                    "no_telp_pelapor": "6285779436426",
                    "keterangan_pelapor": "tulisan \\\"periksa\\\" terus",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115785",
                    "pembuat_laporan": "CC.54.DANDY",
                    "waktu_lapor": "01-02-2023 16:32:52",
                    "waktu_response": "01-02-2023 16:57:19",
                    "waktu_recovery": "01-02-2023 17:15:13",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1467,
                    "durasi_recovery_time": 1074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL RAYA SENTEK NO 29 RT 11 RW 3 KEL CIRACAS KEC CIRACAS KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "082213641119",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020116031",
                    "pembuat_laporan": "CC.54.ANDI_SOSHA",
                    "waktu_lapor": "01-02-2023 16:42:58",
                    "waktu_response": "01-02-2023 17:00:50",
                    "waktu_recovery": "01-02-2023 17:03:39",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL  ",
                    "alamat_pelapor": "GG. UNTUNG SELATAN KP AREMAN RT-5 / RW-5 NO- KEC . CIMANGGIS KEL . TUGU KOTA DEPOK ACUAN LOKASI DEPANSETU PEDONGKELAN ",
                    "no_telp_pelapor": "08889218171",
                    "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020116310",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 16:53:24",
                    "waktu_response": "01-02-2023 17:25:14",
                    "waktu_recovery": "01-02-2023 17:36:20",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1910,
                    "durasi_recovery_time": 666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indah Lestary",
                    "alamat_pelapor": "JL JL EPATIK II RY CENTEX RT3/10 CIRACAS No.0",
                    "no_telp_pelapor": "6288223910209",
                    "keterangan_pelapor": "Pada saat Pengisian Token seringkali selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020117352",
                    "pembuat_laporan": "cc.54.Sulaeman",
                    "waktu_lapor": "01-02-2023 17:29:55",
                    "waktu_response": "01-02-2023 17:47:54",
                    "waktu_recovery": "01-02-2023 17:57:39",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIKI",
                    "alamat_pelapor": "JL KALISARI RAYA NO 23 RT-11 / RW-2 KEL KALISARI KEC PASAR REBO JAKTIM  : DEKAT TOKO ASEGRI",
                    "no_telp_pelapor": "081282173022",
                    "keterangan_pelapor": "1 RUMAH PADAM (DISPLAY APP BLANK SEBELUMNYA TERTERA PERIKSA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020117848",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_lapor": "01-02-2023 17:47:36",
                    "waktu_response": "01-02-2023 18:10:54",
                    "waktu_recovery": "01-02-2023 18:24:24",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1398,
                    "durasi_recovery_time": 810,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22101720971",
                    "nama_pelapor": "BP MAULANA ",
                    "alamat_pelapor": "JL SWADAYA III PR PURI KENCANA PERMAI 1 BLOK B NO 7 KEL/KEC CIMANGGIS KOTA DEPOK.  ( DEKAT PLANET BAN) ",
                    "no_telp_pelapor": "081288013435",
                    "keterangan_pelapor": "APP TERTERA PERIKSA ( PTL HAMPIR PADAM ) ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020118456",
                    "pembuat_laporan": "CC.54.M_NOVIYANTO.LC",
                    "waktu_lapor": "01-02-2023 18:07:52",
                    "waktu_response": "01-02-2023 18:25:24",
                    "waktu_recovery": "01-02-2023 18:43:21",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1052,
                    "durasi_recovery_time": 1077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUGI",
                    "alamat_pelapor": "JL.SANGGING NO.23 RT 12 RW1 KELURAHAN PASIR GUNUNG SELATAN KEC. CIMANGGIS, KOTA DEPOK, JAWA BARAT (DEPAN JL SANGGING 3)\\n",
                    "no_telp_pelapor": "085700641887",
                    "keterangan_pelapor": "MOHON PERIKSA DISPLAY APP PRABAYAR ERROR (PTL PADAM)",
                    "media": "Live Chat PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020118605",
                    "pembuat_laporan": "CC.54.BIMA_AU",
                    "waktu_lapor": "01-02-2023 18:12:15",
                    "waktu_response": "01-02-2023 18:38:08",
                    "waktu_recovery": "01-02-2023 18:39:45",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1553,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "151407",
                    "nama_pelapor": "IBU AGNES",
                    "alamat_pelapor": "JL GONGSENG RY GG. H.JIPIN NO 37 - RT-7 / RW-10 KEL CIJANTUNG KEC PASAR REBO JAKARTA TIMUR ACUAN : DEKAT MASJID",
                    "no_telp_pelapor": "081292767293",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 10  (PTL TIDAK PADAM)  35208908073147774204",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020120810",
                    "pembuat_laporan": "CC.54.M_SYARIF",
                    "waktu_lapor": "01-02-2023 19:26:54",
                    "waktu_response": "01-02-2023 19:40:32",
                    "waktu_recovery": "01-02-2023 19:45:47",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIZQI",
                    "alamat_pelapor": "PR ADHIGRIYA JL SEPAKAT X NO C1 KEL CIPAYUNG KEC CILANGKAP KOTA JAKARTA TIMUR // DEKAT DENGAN VIVO POM BENSIN",
                    "no_telp_pelapor": "081285355531",
                    "keterangan_pelapor": "DISPLAY APP TERTERA PERIKSA (PTL MASIH MENYALA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122220",
                    "pembuat_laporan": "CC.54.FUADY",
                    "waktu_lapor": "01-02-2023 20:20:02",
                    "waktu_response": "01-02-2023 20:37:16",
                    "waktu_recovery": "01-02-2023 20:46:01",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI MAULANA",
                    "alamat_pelapor": "JL TANAH MERDEKA NO.2 RT-4 / RW-4 KEL RAMBUTAN KEC CIRACAS JAKTIM. BELAKANG TERMINAL KP RAMBUTAN ",
                    "no_telp_pelapor": "089631740101",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122586",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 20:33:56",
                    "waktu_response": "01-02-2023 20:46:24",
                    "waktu_recovery": "01-02-2023 20:48:57",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 748,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andriko Multiarno",
                    "alamat_pelapor": "JL KALISARI LAPAN No.103 RT.11 RW.1 PEKAYON",
                    "no_telp_pelapor": "6287775511157",
                    "keterangan_pelapor": "ada tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122956",
                    "pembuat_laporan": "CC.54.FATHUR",
                    "waktu_lapor": "01-02-2023 20:50:40",
                    "waktu_response": "01-02-2023 21:16:10",
                    "waktu_recovery": "01-02-2023 21:46:09",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1530,
                    "durasi_recovery_time": 1799,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SAIFUL",
                    "alamat_pelapor": "JL BELLY 2 RT-2 / RW-6 NO.2 KEL PEKAYON KEC PASAR REBO JAKARTA TIMUR ACUAN: DEKAT NASI BUAR",
                    "no_telp_pelapor": "08979123444",
                    "keterangan_pelapor": "1 RUMAH PADAM (MCB ON) R1T / 1300 VA",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122968",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 20:51:15",
                    "waktu_response": "01-02-2023 21:23:30",
                    "waktu_recovery": "01-02-2023 21:35:46",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1935,
                    "durasi_recovery_time": 736,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Hadi",
                    "alamat_pelapor": "Jl. Pringgondani No.47",
                    "no_telp_pelapor": "6288210047111",
                    "keterangan_pelapor": "Mati Tanpa Sebab",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020124844",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 22:34:52",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "ferdy surya syahputra",
                    "alamat_pelapor": "GG ANGSA II BLOK RINGIN No. RT.9 RW.3 CIBUBUR",
                    "no_telp_pelapor": "6281574255336",
                    "keterangan_pelapor": "listrik padam tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020124885",
                    "pembuat_laporan": "CC.54.DENDI",
                    "waktu_lapor": "01-02-2023 22:38:11",
                    "waktu_response": "01-02-2023 23:05:44",
                    "waktu_recovery": "01-02-2023 23:11:06",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1653,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "JL CIBUBUR RT 3 RW 12 NO 9 KEL CIBUBUR KEC CIRACAS JAKTIM \\nACUAN LOKASI MIE AYAM KOTA PARAHYANGAN /SEBELAH INDOMARET ",
                    "no_telp_pelapor": "08871859891",
                    "keterangan_pelapor": "APP PRABAYAR TERTERA PERIKSA ( PTL TIDAK PADAM )",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020124921",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 22:41:15",
                    "waktu_response": "01-02-2023 22:54:19",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Nyala",
                    "idpel_nometer": "",
                    "nama_pelapor": "risma susilawati",
                    "alamat_pelapor": "KP BABAKAN No. RT.4 RW.8 SUKATANI",
                    "no_telp_pelapor": "6285714714560",
                    "keterangan_pelapor": "ada tulisan prisksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020124992",
                    "pembuat_laporan": "CC.54.MUHAJIR",
                    "waktu_lapor": "01-02-2023 22:46:52",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAMAL / BP HILMAN",
                    "alamat_pelapor": "JL ALAMANDA NO. 89   RT-9 / RW-7 KEL TUGU KEC CIMANGGIS - DEPOK, SETEMPAT TOWER BTS LINKNET, ",
                    "no_telp_pelapor": "02129536700",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR DISPLAY TERTERA ERROR (PTL PADAM)\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125081",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 22:53:29",
                    "waktu_response": "01-02-2023 23:13:55",
                    "waktu_recovery": "01-02-2023 23:19:06",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1226,
                    "durasi_recovery_time": 311,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ferdy surya syahputra",
                    "alamat_pelapor": "GG ANGSA II BLOK RINGIN No. RT.9 RW.3 CIBUBUR",
                    "no_telp_pelapor": "6285171173097",
                    "keterangan_pelapor": "listrik padam tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125388",
                    "pembuat_laporan": "CC.54.NANDI",
                    "waktu_lapor": "01-02-2023 23:16:35",
                    "waktu_response": "01-02-2023 23:37:57",
                    "waktu_recovery": "01-02-2023 23:46:36",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1282,
                    "durasi_recovery_time": 519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01114311788",
                    "nama_pelapor": "IBU ZOLA",
                    "alamat_pelapor": "JL RAYA PONDOK RANGGON PERUM CIBUBUR VILLA 3 BLOK C NO 6 KEL HARJAMUKTI KEC CIMANGGIS KOTA DEPOK / DEKAT TPU PONDOK RANGGON",
                    "no_telp_pelapor": "08118651104",
                    "keterangan_pelapor": "APP TERTERA PERIKSA PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125474",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 23:24:57",
                    "waktu_response": "01-02-2023 23:40:12",
                    "waktu_recovery": "01-02-2023 23:42:18",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 915,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "didit",
                    "alamat_pelapor": "JL BARET BIRU III RT.5 RW.3 KALISARI",
                    "no_telp_pelapor": "6287888865707",
                    "keterangan_pelapor": "periksa ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125498",
                    "pembuat_laporan": "CC.54.RAMDANI",
                    "waktu_lapor": "01-02-2023 23:27:22",
                    "waktu_response": "01-02-2023 23:43:23",
                    "waktu_recovery": "01-02-2023 23:56:44",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 961,
                    "durasi_recovery_time": 801,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ULPA",
                    "alamat_pelapor": "PR BUKIT GOLF CLUSTER BULEVARD TERRACE BLOK BB 4 NO 2 JL - RT - RW - KEL BOJONG NANGKA KEC GN PUTRI DEKAT POS SATPAM",
                    "no_telp_pelapor": "02121386069",
                    "keterangan_pelapor": "1 RUMAH PADAM PRABAYAR",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5523020100115",
                    "pembuat_laporan": "CC.55.JAMAL",
                    "waktu_lapor": "01-02-2023 06:35:54",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BONGOT",
                    "alamat_pelapor": "JL. RANDU 1 NO. 3 RT 11 RW 11 KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR LOKASI: DEKAT  SMP  9",
                    "no_telp_pelapor": "082119294023",
                    "keterangan_pelapor": "1 RUMAH PADAM (PASCABAYAR)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100137",
                    "pembuat_laporan": "CC.52.DEWI_R",
                    "waktu_lapor": "01-02-2023 06:40:04",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PRIMASARI",
                    "alamat_pelapor": "JL MASJID AT TAUFIQ KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKTIM",
                    "no_telp_pelapor": "081999811868",
                    "keterangan_pelapor": "1 WILAYAH PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020103059",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 07:41:16",
                    "waktu_response": "01-02-2023 08:13:45",
                    "waktu_recovery": "01-02-2023 08:35:11",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1949,
                    "durasi_recovery_time": 1286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anang Wibowo",
                    "alamat_pelapor": "JL MASJID NURUL HIDAYA No.0 RT.5 RW.2 KELAPA DUA",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_pelapor": "listrik padam dari jam 05.40 sd 07.38 banyak rumah. samapi skrmg blm hidup k3mbali. tolong segera ditangani",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G1223020100124",
                    "pembuat_laporan": "CC.12.CITRA",
                    "waktu_lapor": "01-02-2023 09:38:41",
                    "waktu_response": "01-02-2023 10:03:56",
                    "waktu_recovery": "01-02-2023 10:12:46",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1515,
                    "durasi_recovery_time": 530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025929390",
                    "nama_pelapor": "IBU HAURA",
                    "alamat_pelapor": "PR PERMATA ARCADIA MASJID BLK I NO. 2 JL BERLIAN RT 1 RW 23 KEL SUKATANI KEC TAPOS KOTA DEPOK ACUAN DISAMPING MESJID ",
                    "no_telp_pelapor": "6285780056039",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL TIDAK PADAM ) PELANGGAN DAPAT DIHUBUNGI VIA TELEPON, WA & SMS",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100436",
                    "pembuat_laporan": "CC.52.FIRA",
                    "waktu_lapor": "01-02-2023 10:00:01",
                    "waktu_response": "01-02-2023 10:24:44",
                    "waktu_recovery": "01-02-2023 10:58:26",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1483,
                    "durasi_recovery_time": 2022,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU MUSLIHATUN ",
                    "alamat_pelapor": "JL ANGSSA NO 76 RT 09 RW 03 KEL CIBUBUR KEC CIRACAS KAB/KOTA JAKARTA TIMUR ACUAN  SAMPING SMA99",
                    "no_telp_pelapor": "6283893713422",
                    "keterangan_pelapor": "KWH METER TERTERA PERIKSA PTL PADAM MCB ON PELANGAN TIDAK BISA MELAKUKAN SELF DIAGNOSIS KARENA SEDANG MEMEGANG ANAK BAYI ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5523020100366",
                    "pembuat_laporan": "CC.55.ARIYANTI",
                    "waktu_lapor": "01-02-2023 10:01:32",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD YASIN",
                    "alamat_pelapor": "RUKO TIMESQUARE BLOK B2 NO.6 JL ALTERNATIF CIBUBUR KEL JATIKARYA KEC JATISAMPURNA KAB BEKASI LOKASI DEPAN LOBY PINTU MASUK ACE HARDWARE ",
                    "no_telp_pelapor": "6281617334046",
                    "keterangan_pelapor": "APP PRABAYAR TERTERA PERIKSA (PTL TIDAK PADAM) NO METER : 32190244304 ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020100639",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_lapor": "01-02-2023 10:06:14",
                    "waktu_response": "01-02-2023 10:33:14",
                    "waktu_recovery": "01-02-2023 10:52:12",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1620,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDDY SANTOSO ",
                    "alamat_pelapor": "JL PESONA KALISARI RAYA NO 80 RT-7 RW-1 KEL KALISARI KEC PASAR REBO JAKTIM/ POS SATPAM ",
                    "no_telp_pelapor": "08111734496",
                    "keterangan_pelapor": "SR KENDOR (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020100642",
                    "pembuat_laporan": "CC.51.FITRIDY",
                    "waktu_lapor": "01-02-2023 10:07:18",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU PURWANTI",
                    "alamat_pelapor": "JL RY SETU NO 0 RT/RW03/03 KEL SETU KEC CIPAYUNG KOTA JAKTIM.DEKAT INDOMARET JL RY HAMKAM",
                    "no_telp_pelapor": "081210576204",
                    "keterangan_pelapor": "LISTRIQU: PADAM 1 RUMAH . MCB PLN ON-SEKRING DLM OFF TIDAK BS DIONKAN/KONSLETING ,PASCABAYAR INGIN DI DATANGI TGL 1/2/2023 BERSEDIA DIKENAKAN BIAYA.GANGGUAN IML.",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100447",
                    "pembuat_laporan": "CC.52.ATIKA",
                    "waktu_lapor": "01-02-2023 10:08:56",
                    "waktu_response": "01-02-2023 10:58:40",
                    "waktu_recovery": "01-02-2023 11:06:49",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 2984,
                    "durasi_recovery_time": 489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SOFITA",
                    "alamat_pelapor": "JL KENANGA NO.99  RT-1 / RW-1 KEL BAMBU APUS KEC - JAKTIM LOKASI DI DEKAT ALFIMIDI",
                    "no_telp_pelapor": "087881454154",
                    "keterangan_pelapor": "APP TERTERA PERIKSA DAN PTL NORMAL  \\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020100685",
                    "pembuat_laporan": "CC.51.FITRIDY",
                    "waktu_lapor": "01-02-2023 10:21:43",
                    "waktu_response": "01-02-2023 10:38:50",
                    "waktu_recovery": "01-02-2023 10:48:54",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1027,
                    "durasi_recovery_time": 604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "JL AKSES BLOK UI NO 6 RT 2 RW 9 PR- KEL TUGU KEC CIMANGGIS KOTA DEPOK . DEKAT KAMPUS GUNA DARMA",
                    "no_telp_pelapor": "087789320024",
                    "keterangan_pelapor": "LPB KET.PERIKSA .TIDAK BS ENTRY TOKEN. PTL NYALA .NM 86088693501. TELAH SELF DIAGNOSIS- 087789320024 BISA DIHUB VIA WA\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100533",
                    "pembuat_laporan": "CC.52.AMELIA",
                    "waktu_lapor": "01-02-2023 11:05:03",
                    "waktu_response": "01-02-2023 11:31:34",
                    "waktu_recovery": "01-02-2023 11:56:34",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1591,
                    "durasi_recovery_time": 1500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TITO",
                    "alamat_pelapor": "JL CIPAYUNG SETU GG WASIS   RT-9 / RW-4 NO 58 KEL CIPAYUNG KEC CIPAYUNG  KOTA JAKARTA TIMUR // ACUAN : MASUK GANG ",
                    "no_telp_pelapor": "6285691939447",
                    "keterangan_pelapor": "APP PERIKSA, PTL PADAM.",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100692",
                    "pembuat_laporan": "CC.52.FIANI",
                    "waktu_lapor": "01-02-2023 12:58:52",
                    "waktu_response": "01-02-2023 13:34:04",
                    "waktu_recovery": "01-02-2023 15:06:55",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 2112,
                    "durasi_recovery_time": 5571,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SERLY ",
                    "alamat_pelapor": "JL ANGGUR KEL KELAPA DUA WETAN KEC CIRACAS JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285795092233",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM  . HARI INI SUDAH 2 KALI PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020101068",
                    "pembuat_laporan": "CC.51.MALASIANINGSIH",
                    "waktu_lapor": "01-02-2023 13:01:24",
                    "waktu_response": "01-02-2023 13:28:41",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Nyala",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FADLI",
                    "alamat_pelapor": "JL- KK IMAH BLOK CC 5 NO 54 RT 2 RW 5 KEL TUGU KEC CIMANGGIS KOTA DEPOK ( DKT LAPANGAN TENIS) ",
                    "no_telp_pelapor": "08111234209",
                    "keterangan_pelapor": "PADAM 1 RUMAH, MCB PADA APP OFF, SIKRING ON, PRABAYAR SISA KWH 139.\\nPELANGGAN MENGHUBUNGI KEMBALI, MOHON DITINDAKLANJUTI PETUGAS TERKAIT CC.55.ANDRI",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020101130",
                    "pembuat_laporan": "CC.51.HIDAYATI",
                    "waktu_lapor": "01-02-2023 13:28:45",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LISA ",
                    "alamat_pelapor": "JL. NAIM USMAN RT 10 RW 11 NO. 17 KEL KELAPADUA WETAN KEC CIRACAS , JAKTIM",
                    "no_telp_pelapor": "08111802074",
                    "keterangan_pelapor": "BANYAK  RUMAH PADAM / JAM 06.00-10 SUDAH PADAM LALU PADAM KEMBALI PUKUL 13.00",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5323020100931",
                    "pembuat_laporan": "CC.53.DIRMAN",
                    "waktu_lapor": "01-02-2023 14:52:35",
                    "waktu_response": "01-02-2023 15:12:37",
                    "waktu_recovery": "01-02-2023 15:27:36",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1202,
                    "durasi_recovery_time": 899,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUBADI",
                    "alamat_pelapor": "JL. ABDUL MUTOLIB GG. MEDE 2 RT 7 RW 8 NO.8 KEL TUGU KEC. CIMANGGIS KOTA DEPOK. LOKASI KONTRAKAN BAGIAN BELAKANG.",
                    "no_telp_pelapor": "6285782221018",
                    "keterangan_pelapor": "LPB KET.000, PTL PADAM ID.PEL 547102868544",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100871",
                    "pembuat_laporan": "CC.52.YUDHA.LC",
                    "waktu_lapor": "01-02-2023 15:14:37",
                    "waktu_response": "01-02-2023 15:31:30",
                    "waktu_recovery": "01-02-2023 16:02:34",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1013,
                    "durasi_recovery_time": 1864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "49872",
                    "nama_pelapor": "korintus.splp3i@gmail.com",
                    "alamat_pelapor": ": JL.PONCOL RT 015/RW 009 NO.73 CIRACAS JAKARTA TIMUR",
                    "no_telp_pelapor": "081316951370",
                    "keterangan_pelapor": "1 RUMAH PADAM",
                    "media": "Email",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5323020100998",
                    "pembuat_laporan": "538.FAHMI",
                    "waktu_lapor": "01-02-2023 15:34:44",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": " BP. ASRIADI ",
                    "alamat_pelapor": "KP.KRAMAT KP. CIHERANG RT 7 RW 05 GG. BAITI JANATI (RUMAH BU MAY)  SUKATANI",
                    "no_telp_pelapor": "082211487679",
                    "keterangan_pelapor": "GAGAL ISI TOKEN KONDISI PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020101684",
                    "pembuat_laporan": "CC.51.MUZDALIFAH",
                    "waktu_lapor": "01-02-2023 16:55:11",
                    "waktu_response": "01-02-2023 17:22:17",
                    "waktu_recovery": "01-02-2023 17:37:28",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1626,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVI",
                    "alamat_pelapor": "JL MUALIM  NO- RT-6  RW-14 KEL CIBUBUR KEC CIRACAS KOTA JAKARTA TIMUR / LOKASI TOKO SINAR PINGGIR JALAN RAYA, PAGAR HIJAU ",
                    "no_telp_pelapor": "081317163367",
                    "keterangan_pelapor": "1 RUMAH VOLTASE TIDAK STABIL (PTL BERKEDIP) SEJAK TADI SIANG DAN SAAT INI SEDANG TERJADI ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5323020101186",
                    "pembuat_laporan": "CC.53.ERWIN",
                    "waktu_lapor": "01-02-2023 17:19:36",
                    "waktu_response": "01-02-2023 17:39:29",
                    "waktu_recovery": "01-02-2023 17:58:03",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1193,
                    "durasi_recovery_time": 1114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUSUF ARIF",
                    "alamat_pelapor": "JL PEKAYON NO 56A RT7/6 KEL KALISARI KEC PS REBO JAKTIM. ACUAN : DEKAT KOMP BELAKANG BRIGIP / SD 16 PEKAYON ",
                    "no_telp_pelapor": "087784661597",
                    "keterangan_pelapor": "KWH LPB MUNCUL PERIKSA. TIDAK BISA INPUT TOKEN. PTL PADAM\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G3223020100763",
                    "pembuat_laporan": "CC.32.SUGIARTO01",
                    "waktu_lapor": "01-02-2023 17:29:37",
                    "waktu_response": "01-02-2023 17:46:33",
                    "waktu_recovery": "01-02-2023 18:07:57",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1016,
                    "durasi_recovery_time": 1284,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU WIDODO",
                    "alamat_pelapor": "JL KAMPUNG BARU GG SENTOSA NO 52 RT 11 / RW 09 KEL KLAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR, DIDEKAT OJEK JENGKOL",
                    "no_telp_pelapor": "087887696638",
                    "keterangan_pelapor": "MCB LOSS DAYA 450 VA\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020101064",
                    "pembuat_laporan": "CC.52.ANGGA.LC",
                    "waktu_lapor": "01-02-2023 17:35:49",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "144877",
                    "nama_pelapor": "BP HARTAWAN ",
                    "alamat_pelapor": "LAUNDRY SINI JLN SMP 160 NO.26 B RT 07 RW 03 KELURAHAN CEGER, KECAMATAN CIPAYUNG JAKARTA TIMUR DEPAN BIMBEL RIZKA ATAU DIBELAKANG ERAPHON CEGER",
                    "no_telp_pelapor": "082225558339",
                    "keterangan_pelapor": "GANGGUAN IML: MCB DI DALAM BANGUNAN RUSAK TIDAK DAPAT DI ONKAN 1,  LISTRIK PASCABAYAR. WAKTU KUNJUNGAN\\nYANG DIINGINKAN TGL. 01/02/2023",
                    "media": "Live Chat PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020101886",
                    "pembuat_laporan": "CC.51.DOKRI",
                    "waktu_lapor": "01-02-2023 17:54:06",
                    "waktu_response": "01-02-2023 18:12:05",
                    "waktu_recovery": "01-02-2023 18:23:44",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL. KERAMAT 3 KP CIHERANG NO.10 RT-1 RW-7 KEL. SUKTANI KEC. TAPOS KOTA DEPOK - LOKASI DEKAT PERUMAHAN GAHARU / SMK PENERBANGAN",
                    "no_telp_pelapor": "082183082134",
                    "keterangan_pelapor": "APP KETERANGAN PERIKSA - PTL PADAM\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G2323020100281",
                    "pembuat_laporan": "CC.23.SABAN",
                    "waktu_lapor": "01-02-2023 19:17:26",
                    "waktu_response": "01-02-2023 19:42:57",
                    "waktu_recovery": "01-02-2023 19:53:53",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1531,
                    "durasi_recovery_time": 656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDUL",
                    "alamat_pelapor": "JL. SERUT RT. 003/04 NO. G4 KEC. CIPAYUNG KEL. PONDOK RANGGON JAKARTA TIMUR LOKASI: 300M DARI GANG ",
                    "no_telp_pelapor": "6285655807735",
                    "keterangan_pelapor": "2 RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5323020101457",
                    "pembuat_laporan": "CC.53.HARIEST",
                    "waktu_lapor": "01-02-2023 19:26:18",
                    "waktu_response": "01-02-2023 19:39:38",
                    "waktu_recovery": "01-02-2023 19:46:48",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 800,
                    "durasi_recovery_time": 430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARUF",
                    "alamat_pelapor": "JL CILANGKAP BARU NO 20 RT-3 / RW-1 KEL CILANGKAP KEC CIPAYUNG JAKTIM // DEKAT DENGAN ALFAMART",
                    "no_telp_pelapor": "6281586053371",
                    "keterangan_pelapor": "LPB PERIKSA PTL MENYALA (PELANGGAN DAPAT DIHUBUNGI KEMBALI MELALUI TELEPON, WA DAN SMS)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020101526",
                    "pembuat_laporan": "CC.52.FAHRUDDIN.SM",
                    "waktu_lapor": "01-02-2023 21:10:19",
                    "waktu_response": "01-01-1970 00:00:00",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. HENDRO",
                    "alamat_pelapor": "JL KAMBOJA NO 20 J RT-9 / RW-2 KEL. CINJANTUNG KEC. PASAR REBO KOTA JAKARTA TIMUR >> DEKAT DENGAN TPU CITANJUNG",
                    "no_telp_pelapor": "6285640803787",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN KARENA TERDAPAT PERUBAHAN NM DARI 14031826283  MENJADI 56225515198. PTL NYALA. SISA 28. KWH.",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020101538",
                    "pembuat_laporan": "CC.52.FATHAN",
                    "waktu_lapor": "01-02-2023 21:17:40",
                    "waktu_response": "01-02-2023 21:34:56",
                    "waktu_recovery": "01-02-2023 21:37:21",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 1036,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "JL CIBUBUR IV     RT-4 / RW-2 NO - KEL CIBUBUR KEC CIRACAS JAKTIM// DEKAT DENGAN KANTOR KELURAHAN CIBUBUR ",
                    "no_telp_pelapor": "6285693074793",
                    "keterangan_pelapor": "APP PERIKSA, PTL PADAM. PELANGGAN DAPAT DIHUBUNGI VIA TELEPON SMS DAN WA, MCB DAN SEKERING ON",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020102631",
                    "pembuat_laporan": "CC.51.YUSUF",
                    "waktu_lapor": "01-02-2023 21:43:42",
                    "waktu_response": "01-02-2023 22:00:03",
                    "waktu_recovery": "01-02-2023 22:07:51",
                    "jumlah_lapor": 0,
                    "durasi_response_time": 981,
                    "durasi_recovery_time": 468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFI  MULYADI",
                    "alamat_pelapor": "KP KELAPA DUA JL LEBAK NO 130 RT-5 / RW-9  KEL TUGU KEC CIMANGGIS KOTA DEPOK//SAMPING DIFA CLUSTER ",
                    "no_telp_pelapor": "081210977327",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43//\\nTOKEN 0495 3575 0751 6317 3903//\\nSISA  TOKEN 6.6 KWH ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                }
            ],
            gangguanResponseTime: [
                {
                    "no_laporan": "G5423020100150",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 00:16:17",
                    "waktu_response": "01-02-2023 00:56:28",
                    "waktu_recovery": "01-02-2023 01:00:37",
                    "durasi_response_time": 2411,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raihana S. Rahmahadi",
                    "alamat_pelapor": "JL BKT RAFLESIA N8-16",
                    "no_telp_pelapor": "6282138889101",
                    "keterangan_pelapor": "MCB LEMAH DAYA RI/2200VA. SESUAI INFO PELANGGAN SUDAH ADA PETUGAS YANG MENGHUBUNGI DIINFORMASIKAN AKAN ADA PETUGAS YANG DATANG KE LOKASI.",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020100985",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 03:09:50",
                    "waktu_response": "01-02-2023 03:42:40",
                    "waktu_recovery": "01-02-2023 03:49:35",
                    "durasi_response_time": 1970,
                    "durasi_recovery_time": 415,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risky Ariyanto",
                    "alamat_pelapor": "JL JANKES AD No. RT.7 RW.2",
                    "no_telp_pelapor": "6285240208016",
                    "keterangan_pelapor": "gagal isi token dan di meteran ada tulisan Periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020101461",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 05:38:01",
                    "waktu_response": "01-02-2023 05:48:13",
                    "waktu_recovery": "01-02-2023 05:54:06",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 353,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Junaedi Muntoro",
                    "alamat_pelapor": "PR BKT GOLF ARCADIA BLK G.06 No.5 CBBR",
                    "no_telp_pelapor": "628111588806",
                    "keterangan_pelapor": "Mohon bantuan isi token PLN 3214732093\\n\\nPT. KARYA CANTIKA KUSUMA\\n\\nBukit Golf Riverside\\nKluster Arcadia Blok G6/5\\nBojong Nangka Gunung Putri Bogor\\n\\nGagal isi Tokel Tertera Meteran TERPERIKSA.\\n\\nMOHON BANTUAN PAK..",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5523020100067",
                    "pembuat_laporan": "CC.55.SUMIATI",
                    "waktu_lapor": "01-02-2023 05:57:02",
                    "waktu_response": "01-02-2023 06:18:55",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "durasi_response_time": 1313,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Dibatalkan",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANAL ",
                    "alamat_pelapor": "JL MANUNGGAL RT 05 RW 02 KEL KELAPA  DUA WETAN KEC CIRACAS JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020103015",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "01-02-2023 07:39:03",
                    "waktu_response": "01-02-2023 08:14:56",
                    "waktu_recovery": "01-02-2023 08:19:32",
                    "durasi_response_time": 2153,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIN",
                    "alamat_pelapor": "JL. HAJI MIUN NO.97 RT. 1 RW 2 KEL KALISARI KEC. PASAR REBO JAKTIM, SEBERANG CAFE LAW COFFE ",
                    "no_telp_pelapor": "082112050265",
                    "keterangan_pelapor": "MCB LEMAH DAYA 1.300 VA ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020104169",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_lapor": "01-02-2023 08:33:35",
                    "waktu_response": "01-02-2023 08:52:35",
                    "waktu_recovery": "01-02-2023 09:01:28",
                    "durasi_response_time": 1140,
                    "durasi_recovery_time": 533,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TARDI ",
                    "alamat_pelapor": "JL CENGKEH 4 RT-7 / RW-10 NO 11A KEL PEKAYON KEC PASAR REBO JAKTIM ",
                    "no_telp_pelapor": "085218427040",
                    "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020104995",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_lapor": "01-02-2023 09:07:43",
                    "waktu_response": "01-02-2023 09:45:58",
                    "waktu_recovery": "01-02-2023 09:49:27",
                    "durasi_response_time": 2295,
                    "durasi_recovery_time": 209,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAMSUDIN",
                    "alamat_pelapor": "SETEMPAT EX TEMPAT POOL TAKSI JL RAYA PEKAPURAN PERUM GRAND TABEBUYA CIMANGGIS BLOK B NO. 9  RT 01/ 05 KEL CURUG KEC CIMAMNGIS KOTA DEPOK ( DEPAN PABRIK POMPA ).",
                    "no_telp_pelapor": "082111030313",
                    "keterangan_pelapor": "MCB RUSAK DAYA 2200 VA",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020105409",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 09:23:04",
                    "waktu_response": "01-02-2023 10:00:11",
                    "waktu_recovery": "01-02-2023 10:20:47",
                    "durasi_response_time": 2227,
                    "durasi_recovery_time": 1236,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS",
                    "alamat_pelapor": "JL KP BABAKAN RT10/2",
                    "no_telp_pelapor": "62895410754990",
                    "keterangan_pelapor": "listrik sy mati tetangga nyala",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020105673",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_lapor": "01-02-2023 09:31:37",
                    "waktu_response": "01-02-2023 10:14:24",
                    "waktu_recovery": "01-02-2023 10:30:23",
                    "durasi_response_time": 2567,
                    "durasi_recovery_time": 959,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL RAYA PONCOL NO 18 RT-7 / RW-9 KEL CIRACAS JAKTIM (AYAM BAKAR EXCO) DEKAT AIRLANGGA",
                    "no_telp_pelapor": "081282196831",
                    "keterangan_pelapor": "1 RUMAH PADAM APP BLANK",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020105691",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_lapor": "01-02-2023 09:32:22",
                    "waktu_response": "01-02-2023 09:55:27",
                    "waktu_recovery": "01-02-2023 10:04:21",
                    "durasi_response_time": 1385,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "0463291",
                    "nama_pelapor": "IBU NONONG",
                    "alamat_pelapor": "PERUM TAMAN LAGUNA JL TAMAN LAGUNA BLOK N1 NO.15 RT-3 / RW-14 KEL/KEC JATI SAMPURNA KOTA BEKASI. LAPANGAN TENIS ",
                    "no_telp_pelapor": "0895411953725",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020105776",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_lapor": "01-02-2023 09:35:32",
                    "waktu_response": "01-02-2023 10:14:12",
                    "waktu_recovery": "01-02-2023 10:27:22",
                    "durasi_response_time": 2320,
                    "durasi_recovery_time": 790,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAWAN ",
                    "alamat_pelapor": "JL RUKUN 1 NO 42B RT 006/08  KEL PEKAYON KEC PASAR REBO JAKTIM ACUAN LOKASI DEKAT TOWER",
                    "no_telp_pelapor": "082122239607",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN (PTL PADAM) TERKAIT G5423020104437",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020106167",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 09:49:58",
                    "waktu_response": "01-02-2023 10:29:53",
                    "waktu_recovery": "01-02-2023 10:36:23",
                    "durasi_response_time": 2395,
                    "durasi_recovery_time": 390,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi irwan",
                    "alamat_pelapor": "JL RAYA SUCI No. RT.10 RW.3 SUSUKAN",
                    "no_telp_pelapor": "6288210530498",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020106298",
                    "pembuat_laporan": "CC.54.MAFTUH.LC",
                    "waktu_lapor": "01-02-2023 09:54:29",
                    "waktu_response": "01-02-2023 10:31:46",
                    "waktu_recovery": "01-02-2023 10:50:10",
                    "durasi_response_time": 2237,
                    "durasi_recovery_time": 1104,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP OKTA",
                    "alamat_pelapor": "JL BEXMAN RT 10/4 NO 79 KEL CIPAYUNG KEC CIPAYUNG JAKTIM. ACUAN LOKASI BELAKANG PUSKESMAS CIPAYUNG ",
                    "no_telp_pelapor": "081310403355",
                    "keterangan_pelapor": "DISPLAY PADA APP TERTERA PERIKSA, PELANGGAN BERADA DI LOKASI ( LISTRIK MASIH MENYALA )",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020106594",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 10:04:47",
                    "waktu_response": "01-02-2023 10:19:52",
                    "waktu_recovery": "01-02-2023 10:22:57",
                    "durasi_response_time": 905,
                    "durasi_recovery_time": 185,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suna Rdi",
                    "alamat_pelapor": "JL RY.LAVAN PEKAYON. No.00 RT.10 RW.1 PEKAYON.",
                    "no_telp_pelapor": "6281213324629",
                    "keterangan_pelapor": "Dengan hormat. kpd pimpinan Pln area ciracas. dengan ini kami laporkan . bahwa kwh listrik di tempat kami tidak bisa isi pulsa.\\ndan ada tulisan periksa. terus lampu uda padam.  Demikianlah. mohon segera di tindaklanjuti. ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020106730",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 10:10:26",
                    "waktu_response": "01-02-2023 10:25:10",
                    "waktu_recovery": "01-02-2023 10:30:18",
                    "durasi_response_time": 884,
                    "durasi_recovery_time": 308,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yunardi Syam",
                    "alamat_pelapor": "PR PD NURUL FIKRI KAV RUKO No.R6 RT.7 RW.7 TUGU",
                    "no_telp_pelapor": "6285777627011",
                    "keterangan_pelapor": "meteran tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020106951",
                    "pembuat_laporan": "CC.54.D_ISLAMIYAH",
                    "waktu_lapor": "01-02-2023 10:18:37",
                    "waktu_response": "01-02-2023 10:56:56",
                    "waktu_recovery": "01-02-2023 11:04:51",
                    "durasi_response_time": 2299,
                    "durasi_recovery_time": 475,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "01107737130",
                    "nama_pelapor": "BP SRIDIWIATNO ",
                    "alamat_pelapor": "JL H KAMET NO 11 RT 16/9 KEL PEKAYON KEC PASAR REBO JAKTIM// BALAI BESAR KIMA KEMASAN ",
                    "no_telp_pelapor": "08121005601",
                    "keterangan_pelapor": "APP BLANK (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020109056",
                    "pembuat_laporan": "CC.54.ASNAH",
                    "waktu_lapor": "01-02-2023 11:38:16",
                    "waktu_response": "01-02-2023 12:04:12",
                    "waktu_recovery": "01-02-2023 12:33:02",
                    "durasi_response_time": 1556,
                    "durasi_recovery_time": 1730,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "192682",
                    "nama_pelapor": "IBU NURDANIYAH",
                    "alamat_pelapor": "SETEMPAT RUMAH KONTRAKAN SAKINAH JL WARGA  1 BRT-9 / RW-6 KEL PONDOK RANGGONKEC CIPAYUNG JAKTIM ",
                    "no_telp_pelapor": "081294148137",
                    "keterangan_pelapor": "1 RUMAH PADAM (R1T / 1300 VA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020109118",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_lapor": "01-02-2023 11:41:28",
                    "waktu_response": "01-02-2023 12:04:44",
                    "waktu_recovery": "01-02-2023 12:29:40",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 1496,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANU",
                    "alamat_pelapor": "JL PPA  RT-5 / RW-4 KEL CEGER ",
                    "no_telp_pelapor": "08885955855",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL PADAM ) ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020110047",
                    "pembuat_laporan": "CC.54.KUNDERI",
                    "waktu_lapor": "01-02-2023 12:19:38",
                    "waktu_response": "01-02-2023 12:40:27",
                    "waktu_recovery": "01-02-2023 13:04:38",
                    "durasi_response_time": 1249,
                    "durasi_recovery_time": 1451,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAT",
                    "alamat_pelapor": "JL ABDULRAHMAN RT 12/5 NO 30 KEL CIBUBUR KEC CIRACAS JAKTIM ACUAN: DEPAN CAFE TERAS NENEK",
                    "no_telp_pelapor": "081315311136",
                    "keterangan_pelapor": "SR TERPUTUS (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020110892",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 12:57:10",
                    "waktu_response": "01-02-2023 13:09:45",
                    "waktu_recovery": "01-02-2023 13:24:34",
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 889,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "indrawan",
                    "alamat_pelapor": "KP BABAKAN No.6 RT.3 RW.4",
                    "no_telp_pelapor": "6281382204166",
                    "keterangan_pelapor": "kwh meter tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020113174",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_lapor": "01-02-2023 14:35:40",
                    "waktu_response": "01-02-2023 15:16:41",
                    "waktu_recovery": "01-02-2023 15:22:09",
                    "durasi_response_time": 2461,
                    "durasi_recovery_time": 328,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JONI",
                    "alamat_pelapor": "JL SWADAYA 1 KP TIPAR RT2 RW 11 NO 50 KEL MEKARSARI KEC CIMANGGIS KOTA DEPOK JAWA BARAT (ACUAN : DEPAN KOMP MANADO) ",
                    "no_telp_pelapor": "02122851164",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 1/2/23 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER 14031837074. DAN PADA STATUS P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. PTL HAMPIR PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020113902",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_lapor": "01-02-2023 15:09:42",
                    "waktu_response": "01-02-2023 15:36:19",
                    "waktu_recovery": "01-02-2023 15:52:37",
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 978,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WERDININGSIH",
                    "alamat_pelapor": "JL KAPITAN 3 NO.74 RT 02/10, KEC TAPOS, KEL SUKATANI .DEPOK. ACUAN : DEKAT KLINIK BIDAN WENTI",
                    "no_telp_pelapor": "0218743383",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43  ( 3.17 KWH ) ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020114078",
                    "pembuat_laporan": "CC.54.yulianingsih",
                    "waktu_lapor": "01-02-2023 15:17:06",
                    "waktu_response": "01-02-2023 15:56:53",
                    "waktu_recovery": "01-02-2023 16:05:24",
                    "durasi_response_time": 2387,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "244717",
                    "nama_pelapor": "BP BONGOT",
                    "alamat_pelapor": "JL USMAN NO.3 RT-11 / RW-11KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR LOKASI: DEKAT  SMA N 105 ",
                    "no_telp_pelapor": "082119294023",
                    "keterangan_pelapor": "1 RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020114668",
                    "pembuat_laporan": "CC.54.JUNIYATI",
                    "waktu_lapor": "01-02-2023 15:42:34",
                    "waktu_response": "01-02-2023 16:14:26",
                    "waktu_recovery": "01-02-2023 16:23:22",
                    "durasi_response_time": 1912,
                    "durasi_recovery_time": 536,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU HENI / BP YUSMAN ",
                    "alamat_pelapor": "JL SUKAMTO 1 KOMPL ZENI AD -4 RT 2/8  NO 4 KEL PEKAYON KEC PASAR REBO KOTA JAK TIM > ",
                    "no_telp_pelapor": "081316188007",
                    "keterangan_pelapor": "1 RUMAH PADAM DAYA R2 / 3500 VA \\nPELANGGAN MENGHUBUNGI KEMBALI.CC.52.SANTOSO",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020115469",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 16:19:02",
                    "waktu_response": "01-02-2023 16:33:33",
                    "waktu_recovery": "01-02-2023 16:35:34",
                    "durasi_response_time": 871,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diah Ade",
                    "alamat_pelapor": "JL CARAKA BUANA No. RT.14 RW.3",
                    "no_telp_pelapor": "628561005362",
                    "keterangan_pelapor": "kwh meter periksa.gk bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020115549",
                    "pembuat_laporan": "cc.54.zulkarnain",
                    "waktu_lapor": "01-02-2023 16:22:59",
                    "waktu_response": "01-02-2023 16:41:28",
                    "waktu_recovery": "01-02-2023 17:11:29",
                    "durasi_response_time": 1109,
                    "durasi_recovery_time": 1801,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "1",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "JL REMAJA RT-5 / RW-1 NO. 190 KEL PONDOK RANGGON KEC CIPAYUNG JAKTIM LOKASI WARUNG SEMBAKO",
                    "no_telp_pelapor": "082334484280",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, DISPLAY BLANK ( PTL HAMPIR PADAM )",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020115758",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 16:31:17",
                    "waktu_response": "01-02-2023 16:57:31",
                    "waktu_recovery": "01-02-2023 17:25:33",
                    "durasi_response_time": 1574,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "christopher",
                    "alamat_pelapor": "JL JAMBORE RT.1 RW.6 HARJAMUKTI",
                    "no_telp_pelapor": "6285779436426",
                    "keterangan_pelapor": "tulisan \\\"periksa\\\" terus",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020115785",
                    "pembuat_laporan": "CC.54.DANDY",
                    "waktu_lapor": "01-02-2023 16:32:52",
                    "waktu_response": "01-02-2023 16:57:19",
                    "waktu_recovery": "01-02-2023 17:15:13",
                    "durasi_response_time": 1467,
                    "durasi_recovery_time": 1074,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL RAYA SENTEK NO 29 RT 11 RW 3 KEL CIRACAS KEC CIRACAS KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "082213641119",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020116031",
                    "pembuat_laporan": "CC.54.ANDI_SOSHA",
                    "waktu_lapor": "01-02-2023 16:42:58",
                    "waktu_response": "01-02-2023 17:00:50",
                    "waktu_recovery": "01-02-2023 17:03:39",
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL  ",
                    "alamat_pelapor": "GG. UNTUNG SELATAN KP AREMAN RT-5 / RW-5 NO- KEC . CIMANGGIS KEL . TUGU KOTA DEPOK ACUAN LOKASI DEPANSETU PEDONGKELAN ",
                    "no_telp_pelapor": "08889218171",
                    "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020116310",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 16:53:24",
                    "waktu_response": "01-02-2023 17:25:14",
                    "waktu_recovery": "01-02-2023 17:36:20",
                    "durasi_response_time": 1910,
                    "durasi_recovery_time": 666,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indah Lestary",
                    "alamat_pelapor": "JL JL EPATIK II RY CENTEX RT3/10 CIRACAS No.0",
                    "no_telp_pelapor": "6288223910209",
                    "keterangan_pelapor": "Pada saat Pengisian Token seringkali selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020117352",
                    "pembuat_laporan": "cc.54.Sulaeman",
                    "waktu_lapor": "01-02-2023 17:29:55",
                    "waktu_response": "01-02-2023 17:47:54",
                    "waktu_recovery": "01-02-2023 17:57:39",
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIKI",
                    "alamat_pelapor": "JL KALISARI RAYA NO 23 RT-11 / RW-2 KEL KALISARI KEC PASAR REBO JAKTIM  : DEKAT TOKO ASEGRI",
                    "no_telp_pelapor": "081282173022",
                    "keterangan_pelapor": "1 RUMAH PADAM (DISPLAY APP BLANK SEBELUMNYA TERTERA PERIKSA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020117848",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_lapor": "01-02-2023 17:47:36",
                    "waktu_response": "01-02-2023 18:10:54",
                    "waktu_recovery": "01-02-2023 18:24:24",
                    "durasi_response_time": 1398,
                    "durasi_recovery_time": 810,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "22101720971",
                    "nama_pelapor": "BP MAULANA ",
                    "alamat_pelapor": "JL SWADAYA III PR PURI KENCANA PERMAI 1 BLOK B NO 7 KEL/KEC CIMANGGIS KOTA DEPOK.  ( DEKAT PLANET BAN) ",
                    "no_telp_pelapor": "081288013435",
                    "keterangan_pelapor": "APP TERTERA PERIKSA ( PTL HAMPIR PADAM ) ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020118456",
                    "pembuat_laporan": "CC.54.M_NOVIYANTO.LC",
                    "waktu_lapor": "01-02-2023 18:07:52",
                    "waktu_response": "01-02-2023 18:25:24",
                    "waktu_recovery": "01-02-2023 18:43:21",
                    "durasi_response_time": 1052,
                    "durasi_recovery_time": 1077,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUGI",
                    "alamat_pelapor": "JL.SANGGING NO.23 RT 12 RW1 KELURAHAN PASIR GUNUNG SELATAN KEC. CIMANGGIS, KOTA DEPOK, JAWA BARAT (DEPAN JL SANGGING 3)\\n",
                    "no_telp_pelapor": "085700641887",
                    "keterangan_pelapor": "MOHON PERIKSA DISPLAY APP PRABAYAR ERROR (PTL PADAM)",
                    "media": "Live Chat PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020118605",
                    "pembuat_laporan": "CC.54.BIMA_AU",
                    "waktu_lapor": "01-02-2023 18:12:15",
                    "waktu_response": "01-02-2023 18:38:08",
                    "waktu_recovery": "01-02-2023 18:39:45",
                    "durasi_response_time": 1553,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "151407",
                    "nama_pelapor": "IBU AGNES",
                    "alamat_pelapor": "JL GONGSENG RY GG. H.JIPIN NO 37 - RT-7 / RW-10 KEL CIJANTUNG KEC PASAR REBO JAKARTA TIMUR ACUAN : DEKAT MASJID",
                    "no_telp_pelapor": "081292767293",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 10  (PTL TIDAK PADAM)  35208908073147774204",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020120810",
                    "pembuat_laporan": "CC.54.M_SYARIF",
                    "waktu_lapor": "01-02-2023 19:26:54",
                    "waktu_response": "01-02-2023 19:40:32",
                    "waktu_recovery": "01-02-2023 19:45:47",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 315,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIZQI",
                    "alamat_pelapor": "PR ADHIGRIYA JL SEPAKAT X NO C1 KEL CIPAYUNG KEC CILANGKAP KOTA JAKARTA TIMUR // DEKAT DENGAN VIVO POM BENSIN",
                    "no_telp_pelapor": "081285355531",
                    "keterangan_pelapor": "DISPLAY APP TERTERA PERIKSA (PTL MASIH MENYALA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020122220",
                    "pembuat_laporan": "CC.54.FUADY",
                    "waktu_lapor": "01-02-2023 20:20:02",
                    "waktu_response": "01-02-2023 20:37:16",
                    "waktu_recovery": "01-02-2023 20:46:01",
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 525,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI MAULANA",
                    "alamat_pelapor": "JL TANAH MERDEKA NO.2 RT-4 / RW-4 KEL RAMBUTAN KEC CIRACAS JAKTIM. BELAKANG TERMINAL KP RAMBUTAN ",
                    "no_telp_pelapor": "089631740101",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020122586",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 20:33:56",
                    "waktu_response": "01-02-2023 20:46:24",
                    "waktu_recovery": "01-02-2023 20:48:57",
                    "durasi_response_time": 748,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andriko Multiarno",
                    "alamat_pelapor": "JL KALISARI LAPAN No.103 RT.11 RW.1 PEKAYON",
                    "no_telp_pelapor": "6287775511157",
                    "keterangan_pelapor": "ada tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020122956",
                    "pembuat_laporan": "CC.54.FATHUR",
                    "waktu_lapor": "01-02-2023 20:50:40",
                    "waktu_response": "01-02-2023 21:16:10",
                    "waktu_recovery": "01-02-2023 21:46:09",
                    "durasi_response_time": 1530,
                    "durasi_recovery_time": 1799,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SAIFUL",
                    "alamat_pelapor": "JL BELLY 2 RT-2 / RW-6 NO.2 KEL PEKAYON KEC PASAR REBO JAKARTA TIMUR ACUAN: DEKAT NASI BUAR",
                    "no_telp_pelapor": "08979123444",
                    "keterangan_pelapor": "1 RUMAH PADAM (MCB ON) R1T / 1300 VA",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020122968",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 20:51:15",
                    "waktu_response": "01-02-2023 21:23:30",
                    "waktu_recovery": "01-02-2023 21:35:46",
                    "durasi_response_time": 1935,
                    "durasi_recovery_time": 736,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Hadi",
                    "alamat_pelapor": "Jl. Pringgondani No.47",
                    "no_telp_pelapor": "6288210047111",
                    "keterangan_pelapor": "Mati Tanpa Sebab",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020124885",
                    "pembuat_laporan": "CC.54.DENDI",
                    "waktu_lapor": "01-02-2023 22:38:11",
                    "waktu_response": "01-02-2023 23:05:44",
                    "waktu_recovery": "01-02-2023 23:11:06",
                    "durasi_response_time": 1653,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "JL CIBUBUR RT 3 RW 12 NO 9 KEL CIBUBUR KEC CIRACAS JAKTIM \\nACUAN LOKASI MIE AYAM KOTA PARAHYANGAN /SEBELAH INDOMARET ",
                    "no_telp_pelapor": "08871859891",
                    "keterangan_pelapor": "APP PRABAYAR TERTERA PERIKSA ( PTL TIDAK PADAM )",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020124921",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 22:41:15",
                    "waktu_response": "01-02-2023 22:54:19",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "durasi_response_time": 784,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Nyala",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "risma susilawati",
                    "alamat_pelapor": "KP BABAKAN No. RT.4 RW.8 SUKATANI",
                    "no_telp_pelapor": "6285714714560",
                    "keterangan_pelapor": "ada tulisan prisksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020125081",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 22:53:29",
                    "waktu_response": "01-02-2023 23:13:55",
                    "waktu_recovery": "01-02-2023 23:19:06",
                    "durasi_response_time": 1226,
                    "durasi_recovery_time": 311,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "ferdy surya syahputra",
                    "alamat_pelapor": "GG ANGSA II BLOK RINGIN No. RT.9 RW.3 CIBUBUR",
                    "no_telp_pelapor": "6285171173097",
                    "keterangan_pelapor": "listrik padam tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020125388",
                    "pembuat_laporan": "CC.54.NANDI",
                    "waktu_lapor": "01-02-2023 23:16:35",
                    "waktu_response": "01-02-2023 23:37:57",
                    "waktu_recovery": "01-02-2023 23:46:36",
                    "durasi_response_time": 1282,
                    "durasi_recovery_time": 519,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "01114311788",
                    "nama_pelapor": "IBU ZOLA",
                    "alamat_pelapor": "JL RAYA PONDOK RANGGON PERUM CIBUBUR VILLA 3 BLOK C NO 6 KEL HARJAMUKTI KEC CIMANGGIS KOTA DEPOK / DEKAT TPU PONDOK RANGGON",
                    "no_telp_pelapor": "08118651104",
                    "keterangan_pelapor": "APP TERTERA PERIKSA PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020125474",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 23:24:57",
                    "waktu_response": "01-02-2023 23:40:12",
                    "waktu_recovery": "01-02-2023 23:42:18",
                    "durasi_response_time": 915,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "didit",
                    "alamat_pelapor": "JL BARET BIRU III RT.5 RW.3 KALISARI",
                    "no_telp_pelapor": "6287888865707",
                    "keterangan_pelapor": "periksa ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020125498",
                    "pembuat_laporan": "CC.54.RAMDANI",
                    "waktu_lapor": "01-02-2023 23:27:22",
                    "waktu_response": "01-02-2023 23:43:23",
                    "waktu_recovery": "01-02-2023 23:56:44",
                    "durasi_response_time": 961,
                    "durasi_recovery_time": 801,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ULPA",
                    "alamat_pelapor": "PR BUKIT GOLF CLUSTER BULEVARD TERRACE BLOK BB 4 NO 2 JL - RT - RW - KEL BOJONG NANGKA KEC GN PUTRI DEKAT POS SATPAM",
                    "no_telp_pelapor": "02121386069",
                    "keterangan_pelapor": "1 RUMAH PADAM PRABAYAR",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5423020103059",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 07:41:16",
                    "waktu_response": "01-02-2023 08:13:45",
                    "waktu_recovery": "01-02-2023 08:35:11",
                    "durasi_response_time": 1949,
                    "durasi_recovery_time": 1286,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anang Wibowo",
                    "alamat_pelapor": "JL MASJID NURUL HIDAYA No.0 RT.5 RW.2 KELAPA DUA",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_pelapor": "listrik padam dari jam 05.40 sd 07.38 banyak rumah. samapi skrmg blm hidup k3mbali. tolong segera ditangani",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G1223020100124",
                    "pembuat_laporan": "CC.12.CITRA",
                    "waktu_lapor": "01-02-2023 09:38:41",
                    "waktu_response": "01-02-2023 10:03:56",
                    "waktu_recovery": "01-02-2023 10:12:46",
                    "durasi_response_time": 1515,
                    "durasi_recovery_time": 530,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "14025929390",
                    "nama_pelapor": "IBU HAURA",
                    "alamat_pelapor": "PR PERMATA ARCADIA MASJID BLK I NO. 2 JL BERLIAN RT 1 RW 23 KEL SUKATANI KEC TAPOS KOTA DEPOK ACUAN DISAMPING MESJID ",
                    "no_telp_pelapor": "6285780056039",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL TIDAK PADAM ) PELANGGAN DAPAT DIHUBUNGI VIA TELEPON, WA & SMS",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5223020100436",
                    "pembuat_laporan": "CC.52.FIRA",
                    "waktu_lapor": "01-02-2023 10:00:01",
                    "waktu_response": "01-02-2023 10:24:44",
                    "waktu_recovery": "01-02-2023 10:58:26",
                    "durasi_response_time": 1483,
                    "durasi_recovery_time": 2022,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU MUSLIHATUN ",
                    "alamat_pelapor": "JL ANGSSA NO 76 RT 09 RW 03 KEL CIBUBUR KEC CIRACAS KAB/KOTA JAKARTA TIMUR ACUAN  SAMPING SMA99",
                    "no_telp_pelapor": "6283893713422",
                    "keterangan_pelapor": "KWH METER TERTERA PERIKSA PTL PADAM MCB ON PELANGAN TIDAK BISA MELAKUKAN SELF DIAGNOSIS KARENA SEDANG MEMEGANG ANAK BAYI ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5123020100639",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_lapor": "01-02-2023 10:06:14",
                    "waktu_response": "01-02-2023 10:33:14",
                    "waktu_recovery": "01-02-2023 10:52:12",
                    "durasi_response_time": 1620,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDDY SANTOSO ",
                    "alamat_pelapor": "JL PESONA KALISARI RAYA NO 80 RT-7 RW-1 KEL KALISARI KEC PASAR REBO JAKTIM/ POS SATPAM ",
                    "no_telp_pelapor": "08111734496",
                    "keterangan_pelapor": "SR KENDOR (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5223020100447",
                    "pembuat_laporan": "CC.52.ATIKA",
                    "waktu_lapor": "01-02-2023 10:08:56",
                    "waktu_response": "01-02-2023 10:58:40",
                    "waktu_recovery": "01-02-2023 11:06:49",
                    "durasi_response_time": 2984,
                    "durasi_recovery_time": 489,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SOFITA",
                    "alamat_pelapor": "JL KENANGA NO.99  RT-1 / RW-1 KEL BAMBU APUS KEC - JAKTIM LOKASI DI DEKAT ALFIMIDI",
                    "no_telp_pelapor": "087881454154",
                    "keterangan_pelapor": "APP TERTERA PERIKSA DAN PTL NORMAL  \\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5123020100685",
                    "pembuat_laporan": "CC.51.FITRIDY",
                    "waktu_lapor": "01-02-2023 10:21:43",
                    "waktu_response": "01-02-2023 10:38:50",
                    "waktu_recovery": "01-02-2023 10:48:54",
                    "durasi_response_time": 1027,
                    "durasi_recovery_time": 604,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "JL AKSES BLOK UI NO 6 RT 2 RW 9 PR- KEL TUGU KEC CIMANGGIS KOTA DEPOK . DEKAT KAMPUS GUNA DARMA",
                    "no_telp_pelapor": "087789320024",
                    "keterangan_pelapor": "LPB KET.PERIKSA .TIDAK BS ENTRY TOKEN. PTL NYALA .NM 86088693501. TELAH SELF DIAGNOSIS- 087789320024 BISA DIHUB VIA WA\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5223020100533",
                    "pembuat_laporan": "CC.52.AMELIA",
                    "waktu_lapor": "01-02-2023 11:05:03",
                    "waktu_response": "01-02-2023 11:31:34",
                    "waktu_recovery": "01-02-2023 11:56:34",
                    "durasi_response_time": 1591,
                    "durasi_recovery_time": 1500,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TITO",
                    "alamat_pelapor": "JL CIPAYUNG SETU GG WASIS   RT-9 / RW-4 NO 58 KEL CIPAYUNG KEC CIPAYUNG  KOTA JAKARTA TIMUR // ACUAN : MASUK GANG ",
                    "no_telp_pelapor": "6285691939447",
                    "keterangan_pelapor": "APP PERIKSA, PTL PADAM.",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5223020100692",
                    "pembuat_laporan": "CC.52.FIANI",
                    "waktu_lapor": "01-02-2023 12:58:52",
                    "waktu_response": "01-02-2023 13:34:04",
                    "waktu_recovery": "01-02-2023 15:06:55",
                    "durasi_response_time": 2112,
                    "durasi_recovery_time": 5571,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SERLY ",
                    "alamat_pelapor": "JL ANGGUR KEL KELAPA DUA WETAN KEC CIRACAS JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285795092233",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM  . HARI INI SUDAH 2 KALI PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5123020101068",
                    "pembuat_laporan": "CC.51.MALASIANINGSIH",
                    "waktu_lapor": "01-02-2023 13:01:24",
                    "waktu_response": "01-02-2023 13:28:41",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "durasi_response_time": 1637,
                    "durasi_recovery_time": 0,
                    "status_akhir": "Nyala",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FADLI",
                    "alamat_pelapor": "JL- KK IMAH BLOK CC 5 NO 54 RT 2 RW 5 KEL TUGU KEC CIMANGGIS KOTA DEPOK ( DKT LAPANGAN TENIS) ",
                    "no_telp_pelapor": "08111234209",
                    "keterangan_pelapor": "PADAM 1 RUMAH, MCB PADA APP OFF, SIKRING ON, PRABAYAR SISA KWH 139.\\nPELANGGAN MENGHUBUNGI KEMBALI, MOHON DITINDAKLANJUTI PETUGAS TERKAIT CC.55.ANDRI",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5323020100931",
                    "pembuat_laporan": "CC.53.DIRMAN",
                    "waktu_lapor": "01-02-2023 14:52:35",
                    "waktu_response": "01-02-2023 15:12:37",
                    "waktu_recovery": "01-02-2023 15:27:36",
                    "durasi_response_time": 1202,
                    "durasi_recovery_time": 899,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUBADI",
                    "alamat_pelapor": "JL. ABDUL MUTOLIB GG. MEDE 2 RT 7 RW 8 NO.8 KEL TUGU KEC. CIMANGGIS KOTA DEPOK. LOKASI KONTRAKAN BAGIAN BELAKANG.",
                    "no_telp_pelapor": "6285782221018",
                    "keterangan_pelapor": "LPB KET.000, PTL PADAM ID.PEL 547102868544",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5223020100871",
                    "pembuat_laporan": "CC.52.YUDHA.LC",
                    "waktu_lapor": "01-02-2023 15:14:37",
                    "waktu_response": "01-02-2023 15:31:30",
                    "waktu_recovery": "01-02-2023 16:02:34",
                    "durasi_response_time": 1013,
                    "durasi_recovery_time": 1864,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "49872",
                    "nama_pelapor": "korintus.splp3i@gmail.com",
                    "alamat_pelapor": ": JL.PONCOL RT 015/RW 009 NO.73 CIRACAS JAKARTA TIMUR",
                    "no_telp_pelapor": "081316951370",
                    "keterangan_pelapor": "1 RUMAH PADAM",
                    "media": "Email",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5123020101684",
                    "pembuat_laporan": "CC.51.MUZDALIFAH",
                    "waktu_lapor": "01-02-2023 16:55:11",
                    "waktu_response": "01-02-2023 17:22:17",
                    "waktu_recovery": "01-02-2023 17:37:28",
                    "durasi_response_time": 1626,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVI",
                    "alamat_pelapor": "JL MUALIM  NO- RT-6  RW-14 KEL CIBUBUR KEC CIRACAS KOTA JAKARTA TIMUR / LOKASI TOKO SINAR PINGGIR JALAN RAYA, PAGAR HIJAU ",
                    "no_telp_pelapor": "081317163367",
                    "keterangan_pelapor": "1 RUMAH VOLTASE TIDAK STABIL (PTL BERKEDIP) SEJAK TADI SIANG DAN SAAT INI SEDANG TERJADI ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5323020101186",
                    "pembuat_laporan": "CC.53.ERWIN",
                    "waktu_lapor": "01-02-2023 17:19:36",
                    "waktu_response": "01-02-2023 17:39:29",
                    "waktu_recovery": "01-02-2023 17:58:03",
                    "durasi_response_time": 1193,
                    "durasi_recovery_time": 1114,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUSUF ARIF",
                    "alamat_pelapor": "JL PEKAYON NO 56A RT7/6 KEL KALISARI KEC PS REBO JAKTIM. ACUAN : DEKAT KOMP BELAKANG BRIGIP / SD 16 PEKAYON ",
                    "no_telp_pelapor": "087784661597",
                    "keterangan_pelapor": "KWH LPB MUNCUL PERIKSA. TIDAK BISA INPUT TOKEN. PTL PADAM\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G3223020100763",
                    "pembuat_laporan": "CC.32.SUGIARTO01",
                    "waktu_lapor": "01-02-2023 17:29:37",
                    "waktu_response": "01-02-2023 17:46:33",
                    "waktu_recovery": "01-02-2023 18:07:57",
                    "durasi_response_time": 1016,
                    "durasi_recovery_time": 1284,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU WIDODO",
                    "alamat_pelapor": "JL KAMPUNG BARU GG SENTOSA NO 52 RT 11 / RW 09 KEL KLAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR, DIDEKAT OJEK JENGKOL",
                    "no_telp_pelapor": "087887696638",
                    "keterangan_pelapor": "MCB LOSS DAYA 450 VA\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5123020101886",
                    "pembuat_laporan": "CC.51.DOKRI",
                    "waktu_lapor": "01-02-2023 17:54:06",
                    "waktu_response": "01-02-2023 18:12:05",
                    "waktu_recovery": "01-02-2023 18:23:44",
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 699,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL. KERAMAT 3 KP CIHERANG NO.10 RT-1 RW-7 KEL. SUKTANI KEC. TAPOS KOTA DEPOK - LOKASI DEKAT PERUMAHAN GAHARU / SMK PENERBANGAN",
                    "no_telp_pelapor": "082183082134",
                    "keterangan_pelapor": "APP KETERANGAN PERIKSA - PTL PADAM\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G2323020100281",
                    "pembuat_laporan": "CC.23.SABAN",
                    "waktu_lapor": "01-02-2023 19:17:26",
                    "waktu_response": "01-02-2023 19:42:57",
                    "waktu_recovery": "01-02-2023 19:53:53",
                    "durasi_response_time": 1531,
                    "durasi_recovery_time": 656,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDUL",
                    "alamat_pelapor": "JL. SERUT RT. 003/04 NO. G4 KEC. CIPAYUNG KEL. PONDOK RANGGON JAKARTA TIMUR LOKASI: 300M DARI GANG ",
                    "no_telp_pelapor": "6285655807735",
                    "keterangan_pelapor": "2 RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5323020101457",
                    "pembuat_laporan": "CC.53.HARIEST",
                    "waktu_lapor": "01-02-2023 19:26:18",
                    "waktu_response": "01-02-2023 19:39:38",
                    "waktu_recovery": "01-02-2023 19:46:48",
                    "durasi_response_time": 800,
                    "durasi_recovery_time": 430,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARUF",
                    "alamat_pelapor": "JL CILANGKAP BARU NO 20 RT-3 / RW-1 KEL CILANGKAP KEC CIPAYUNG JAKTIM // DEKAT DENGAN ALFAMART",
                    "no_telp_pelapor": "6281586053371",
                    "keterangan_pelapor": "LPB PERIKSA PTL MENYALA (PELANGGAN DAPAT DIHUBUNGI KEMBALI MELALUI TELEPON, WA DAN SMS)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5223020101373",
                    "pembuat_laporan": "CC.52.AKBAR_P",
                    "waktu_lapor": "01-01-1970 00:00:00",
                    "waktu_response": "01-02-2023 20:12:47",
                    "waktu_recovery": "01-02-2023 20:18:14",
                    "durasi_response_time": 0,
                    "durasi_recovery_time": 327,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUYOTO / IBU ",
                    "alamat_pelapor": "JL GLAMOR  RT-4 / RW-7 KEL PEKAYON KEC PASAR REBO KOTA JAKARTA TIMUR > DEKAT ",
                    "no_telp_pelapor": "6287778500357",
                    "keterangan_pelapor": "1 RUMAH PADAM MCB DAN SEKRING ON (R1T / 1300 ) SISA KWH  140",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5223020101538",
                    "pembuat_laporan": "CC.52.FATHAN",
                    "waktu_lapor": "01-02-2023 21:17:40",
                    "waktu_response": "01-02-2023 21:34:56",
                    "waktu_recovery": "01-02-2023 21:37:21",
                    "durasi_response_time": 1036,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "JL CIBUBUR IV     RT-4 / RW-2 NO - KEL CIBUBUR KEC CIRACAS JAKTIM// DEKAT DENGAN KANTOR KELURAHAN CIBUBUR ",
                    "no_telp_pelapor": "6285693074793",
                    "keterangan_pelapor": "APP PERIKSA, PTL PADAM. PELANGGAN DAPAT DIHUBUNGI VIA TELEPON SMS DAN WA, MCB DAN SEKERING ON",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                },
                {
                    "no_laporan": "G5123020102631",
                    "pembuat_laporan": "CC.51.YUSUF",
                    "waktu_lapor": "01-02-2023 21:43:42",
                    "waktu_response": "01-02-2023 22:00:03",
                    "waktu_recovery": "01-02-2023 22:07:51",
                    "durasi_response_time": 981,
                    "durasi_recovery_time": 468,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFI  MULYADI",
                    "alamat_pelapor": "KP KELAPA DUA JL LEBAK NO 130 RT-5 / RW-9  KEL TUGU KEC CIMANGGIS KOTA DEPOK//SAMPING DIFA CLUSTER ",
                    "no_telp_pelapor": "081210977327",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43//\\nTOKEN 0495 3575 0751 6317 3903//\\nSISA  TOKEN 6.6 KWH ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS",
                    "penyebab": "P3124142424",
                    "tindakan": "P3124142424"
                }
            ],
            gangguanRecoveryTime: [
                {
                    "no_laporan": "G5423020100150",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 00:16:17",
                    "waktu_response": "01-02-2023 00:56:28",
                    "waktu_recovery": "01-02-2023 01:00:37",
                    "durasi_response_time": 2411,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raihana S. Rahmahadi",
                    "alamat_pelapor": "JL BKT RAFLESIA N8-16",
                    "no_telp_pelapor": "6282138889101",
                    "keterangan_pelapor": "MCB LEMAH DAYA RI/2200VA. SESUAI INFO PELANGGAN SUDAH ADA PETUGAS YANG MENGHUBUNGI DIINFORMASIKAN AKAN ADA PETUGAS YANG DATANG KE LOKASI.",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020100985",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 03:09:50",
                    "waktu_response": "01-02-2023 03:42:40",
                    "waktu_recovery": "01-02-2023 03:49:35",
                    "durasi_response_time": 1970,
                    "durasi_recovery_time": 415,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risky Ariyanto",
                    "alamat_pelapor": "JL JANKES AD No. RT.7 RW.2",
                    "no_telp_pelapor": "6285240208016",
                    "keterangan_pelapor": "gagal isi token dan di meteran ada tulisan Periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020101461",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 05:38:01",
                    "waktu_response": "01-02-2023 05:48:13",
                    "waktu_recovery": "01-02-2023 05:54:06",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 353,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Junaedi Muntoro",
                    "alamat_pelapor": "PR BKT GOLF ARCADIA BLK G.06 No.5 CBBR",
                    "no_telp_pelapor": "628111588806",
                    "keterangan_pelapor": "Mohon bantuan isi token PLN 3214732093\\n\\nPT. KARYA CANTIKA KUSUMA\\n\\nBukit Golf Riverside\\nKluster Arcadia Blok G6/5\\nBojong Nangka Gunung Putri Bogor\\n\\nGagal isi Tokel Tertera Meteran TERPERIKSA.\\n\\nMOHON BANTUAN PAK..",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5523020100067",
                    "pembuat_laporan": "CC.55.SUMIATI",
                    "waktu_lapor": "01-02-2023 05:57:02",
                    "waktu_response": "01-02-2023 06:18:55",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "durasi_response_time": 1313,
                    "durasi_recovery_time": 33958236,
                    "status_akhir": "Dibatalkan",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANAL ",
                    "alamat_pelapor": "JL MANUNGGAL RT 05 RW 02 KEL KELAPA  DUA WETAN KEC CIRACAS JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020103015",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "01-02-2023 07:39:03",
                    "waktu_response": "01-02-2023 08:14:56",
                    "waktu_recovery": "01-02-2023 08:19:32",
                    "durasi_response_time": 2153,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIN",
                    "alamat_pelapor": "JL. HAJI MIUN NO.97 RT. 1 RW 2 KEL KALISARI KEC. PASAR REBO JAKTIM, SEBERANG CAFE LAW COFFE ",
                    "no_telp_pelapor": "082112050265",
                    "keterangan_pelapor": "MCB LEMAH DAYA 1.300 VA ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020104169",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_lapor": "01-02-2023 08:33:35",
                    "waktu_response": "01-02-2023 08:52:35",
                    "waktu_recovery": "01-02-2023 09:01:28",
                    "durasi_response_time": 1140,
                    "durasi_recovery_time": 533,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TARDI ",
                    "alamat_pelapor": "JL CENGKEH 4 RT-7 / RW-10 NO 11A KEL PEKAYON KEC PASAR REBO JAKTIM ",
                    "no_telp_pelapor": "085218427040",
                    "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020104995",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_lapor": "01-02-2023 09:07:43",
                    "waktu_response": "01-02-2023 09:45:58",
                    "waktu_recovery": "01-02-2023 09:49:27",
                    "durasi_response_time": 2295,
                    "durasi_recovery_time": 209,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAMSUDIN",
                    "alamat_pelapor": "SETEMPAT EX TEMPAT POOL TAKSI JL RAYA PEKAPURAN PERUM GRAND TABEBUYA CIMANGGIS BLOK B NO. 9  RT 01/ 05 KEL CURUG KEC CIMAMNGIS KOTA DEPOK ( DEPAN PABRIK POMPA ).",
                    "no_telp_pelapor": "082111030313",
                    "keterangan_pelapor": "MCB RUSAK DAYA 2200 VA",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105409",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 09:23:04",
                    "waktu_response": "01-02-2023 10:00:11",
                    "waktu_recovery": "01-02-2023 10:20:47",
                    "durasi_response_time": 2227,
                    "durasi_recovery_time": 1236,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS",
                    "alamat_pelapor": "JL KP BABAKAN RT10/2",
                    "no_telp_pelapor": "62895410754990",
                    "keterangan_pelapor": "listrik sy mati tetangga nyala",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105673",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_lapor": "01-02-2023 09:31:37",
                    "waktu_response": "01-02-2023 10:14:24",
                    "waktu_recovery": "01-02-2023 10:30:23",
                    "durasi_response_time": 2567,
                    "durasi_recovery_time": 959,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL RAYA PONCOL NO 18 RT-7 / RW-9 KEL CIRACAS JAKTIM (AYAM BAKAR EXCO) DEKAT AIRLANGGA",
                    "no_telp_pelapor": "081282196831",
                    "keterangan_pelapor": "1 RUMAH PADAM APP BLANK",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105691",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_lapor": "01-02-2023 09:32:22",
                    "waktu_response": "01-02-2023 09:55:27",
                    "waktu_recovery": "01-02-2023 10:04:21",
                    "durasi_response_time": 1385,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "0463291",
                    "nama_pelapor": "IBU NONONG",
                    "alamat_pelapor": "PERUM TAMAN LAGUNA JL TAMAN LAGUNA BLOK N1 NO.15 RT-3 / RW-14 KEL/KEC JATI SAMPURNA KOTA BEKASI. LAPANGAN TENIS ",
                    "no_telp_pelapor": "0895411953725",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105776",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_lapor": "01-02-2023 09:35:32",
                    "waktu_response": "01-02-2023 10:14:12",
                    "waktu_recovery": "01-02-2023 10:27:22",
                    "durasi_response_time": 2320,
                    "durasi_recovery_time": 790,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAWAN ",
                    "alamat_pelapor": "JL RUKUN 1 NO 42B RT 006/08  KEL PEKAYON KEC PASAR REBO JAKTIM ACUAN LOKASI DEKAT TOWER",
                    "no_telp_pelapor": "082122239607",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN (PTL PADAM) TERKAIT G5423020104437",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106167",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 09:49:58",
                    "waktu_response": "01-02-2023 10:29:53",
                    "waktu_recovery": "01-02-2023 10:36:23",
                    "durasi_response_time": 2395,
                    "durasi_recovery_time": 390,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi irwan",
                    "alamat_pelapor": "JL RAYA SUCI No. RT.10 RW.3 SUSUKAN",
                    "no_telp_pelapor": "6288210530498",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106298",
                    "pembuat_laporan": "CC.54.MAFTUH.LC",
                    "waktu_lapor": "01-02-2023 09:54:29",
                    "waktu_response": "01-02-2023 10:31:46",
                    "waktu_recovery": "01-02-2023 10:50:10",
                    "durasi_response_time": 2237,
                    "durasi_recovery_time": 1104,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP OKTA",
                    "alamat_pelapor": "JL BEXMAN RT 10/4 NO 79 KEL CIPAYUNG KEC CIPAYUNG JAKTIM. ACUAN LOKASI BELAKANG PUSKESMAS CIPAYUNG ",
                    "no_telp_pelapor": "081310403355",
                    "keterangan_pelapor": "DISPLAY PADA APP TERTERA PERIKSA, PELANGGAN BERADA DI LOKASI ( LISTRIK MASIH MENYALA )",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106594",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 10:04:47",
                    "waktu_response": "01-02-2023 10:19:52",
                    "waktu_recovery": "01-02-2023 10:22:57",
                    "durasi_response_time": 905,
                    "durasi_recovery_time": 185,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suna Rdi",
                    "alamat_pelapor": "JL RY.LAVAN PEKAYON. No.00 RT.10 RW.1 PEKAYON.",
                    "no_telp_pelapor": "6281213324629",
                    "keterangan_pelapor": "Dengan hormat. kpd pimpinan Pln area ciracas. dengan ini kami laporkan . bahwa kwh listrik di tempat kami tidak bisa isi pulsa.\\ndan ada tulisan periksa. terus lampu uda padam.  Demikianlah. mohon segera di tindaklanjuti. ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106730",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 10:10:26",
                    "waktu_response": "01-02-2023 10:25:10",
                    "waktu_recovery": "01-02-2023 10:30:18",
                    "durasi_response_time": 884,
                    "durasi_recovery_time": 308,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yunardi Syam",
                    "alamat_pelapor": "PR PD NURUL FIKRI KAV RUKO No.R6 RT.7 RW.7 TUGU",
                    "no_telp_pelapor": "6285777627011",
                    "keterangan_pelapor": "meteran tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106951",
                    "pembuat_laporan": "CC.54.D_ISLAMIYAH",
                    "waktu_lapor": "01-02-2023 10:18:37",
                    "waktu_response": "01-02-2023 10:56:56",
                    "waktu_recovery": "01-02-2023 11:04:51",
                    "durasi_response_time": 2299,
                    "durasi_recovery_time": 475,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "01107737130",
                    "nama_pelapor": "BP SRIDIWIATNO ",
                    "alamat_pelapor": "JL H KAMET NO 11 RT 16/9 KEL PEKAYON KEC PASAR REBO JAKTIM// BALAI BESAR KIMA KEMASAN ",
                    "no_telp_pelapor": "08121005601",
                    "keterangan_pelapor": "APP BLANK (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020109056",
                    "pembuat_laporan": "CC.54.ASNAH",
                    "waktu_lapor": "01-02-2023 11:38:16",
                    "waktu_response": "01-02-2023 12:04:12",
                    "waktu_recovery": "01-02-2023 12:33:02",
                    "durasi_response_time": 1556,
                    "durasi_recovery_time": 1730,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "192682",
                    "nama_pelapor": "IBU NURDANIYAH",
                    "alamat_pelapor": "SETEMPAT RUMAH KONTRAKAN SAKINAH JL WARGA  1 BRT-9 / RW-6 KEL PONDOK RANGGONKEC CIPAYUNG JAKTIM ",
                    "no_telp_pelapor": "081294148137",
                    "keterangan_pelapor": "1 RUMAH PADAM (R1T / 1300 VA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020109118",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_lapor": "01-02-2023 11:41:28",
                    "waktu_response": "01-02-2023 12:04:44",
                    "waktu_recovery": "01-02-2023 12:29:40",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 1496,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANU",
                    "alamat_pelapor": "JL PPA  RT-5 / RW-4 KEL CEGER ",
                    "no_telp_pelapor": "08885955855",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL PADAM ) ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020110047",
                    "pembuat_laporan": "CC.54.KUNDERI",
                    "waktu_lapor": "01-02-2023 12:19:38",
                    "waktu_response": "01-02-2023 12:40:27",
                    "waktu_recovery": "01-02-2023 13:04:38",
                    "durasi_response_time": 1249,
                    "durasi_recovery_time": 1451,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAT",
                    "alamat_pelapor": "JL ABDULRAHMAN RT 12/5 NO 30 KEL CIBUBUR KEC CIRACAS JAKTIM ACUAN: DEPAN CAFE TERAS NENEK",
                    "no_telp_pelapor": "081315311136",
                    "keterangan_pelapor": "SR TERPUTUS (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020110892",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 12:57:10",
                    "waktu_response": "01-02-2023 13:09:45",
                    "waktu_recovery": "01-02-2023 13:24:34",
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 889,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "indrawan",
                    "alamat_pelapor": "KP BABAKAN No.6 RT.3 RW.4",
                    "no_telp_pelapor": "6281382204166",
                    "keterangan_pelapor": "kwh meter tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020113174",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_lapor": "01-02-2023 14:35:40",
                    "waktu_response": "01-02-2023 15:16:41",
                    "waktu_recovery": "01-02-2023 15:22:09",
                    "durasi_response_time": 2461,
                    "durasi_recovery_time": 328,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JONI",
                    "alamat_pelapor": "JL SWADAYA 1 KP TIPAR RT2 RW 11 NO 50 KEL MEKARSARI KEC CIMANGGIS KOTA DEPOK JAWA BARAT (ACUAN : DEPAN KOMP MANADO) ",
                    "no_telp_pelapor": "02122851164",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 1/2/23 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER 14031837074. DAN PADA STATUS P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. PTL HAMPIR PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020113902",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_lapor": "01-02-2023 15:09:42",
                    "waktu_response": "01-02-2023 15:36:19",
                    "waktu_recovery": "01-02-2023 15:52:37",
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 978,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WERDININGSIH",
                    "alamat_pelapor": "JL KAPITAN 3 NO.74 RT 02/10, KEC TAPOS, KEL SUKATANI .DEPOK. ACUAN : DEKAT KLINIK BIDAN WENTI",
                    "no_telp_pelapor": "0218743383",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43  ( 3.17 KWH ) ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020114078",
                    "pembuat_laporan": "CC.54.yulianingsih",
                    "waktu_lapor": "01-02-2023 15:17:06",
                    "waktu_response": "01-02-2023 15:56:53",
                    "waktu_recovery": "01-02-2023 16:05:24",
                    "durasi_response_time": 2387,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "244717",
                    "nama_pelapor": "BP BONGOT",
                    "alamat_pelapor": "JL USMAN NO.3 RT-11 / RW-11KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR LOKASI: DEKAT  SMA N 105 ",
                    "no_telp_pelapor": "082119294023",
                    "keterangan_pelapor": "1 RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020114668",
                    "pembuat_laporan": "CC.54.JUNIYATI",
                    "waktu_lapor": "01-02-2023 15:42:34",
                    "waktu_response": "01-02-2023 16:14:26",
                    "waktu_recovery": "01-02-2023 16:23:22",
                    "durasi_response_time": 1912,
                    "durasi_recovery_time": 536,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU HENI / BP YUSMAN ",
                    "alamat_pelapor": "JL SUKAMTO 1 KOMPL ZENI AD -4 RT 2/8  NO 4 KEL PEKAYON KEC PASAR REBO KOTA JAK TIM > ",
                    "no_telp_pelapor": "081316188007",
                    "keterangan_pelapor": "1 RUMAH PADAM DAYA R2 / 3500 VA \\nPELANGGAN MENGHUBUNGI KEMBALI.CC.52.SANTOSO",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115469",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 16:19:02",
                    "waktu_response": "01-02-2023 16:33:33",
                    "waktu_recovery": "01-02-2023 16:35:34",
                    "durasi_response_time": 871,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diah Ade",
                    "alamat_pelapor": "JL CARAKA BUANA No. RT.14 RW.3",
                    "no_telp_pelapor": "628561005362",
                    "keterangan_pelapor": "kwh meter periksa.gk bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115549",
                    "pembuat_laporan": "cc.54.zulkarnain",
                    "waktu_lapor": "01-02-2023 16:22:59",
                    "waktu_response": "01-02-2023 16:41:28",
                    "waktu_recovery": "01-02-2023 17:11:29",
                    "durasi_response_time": 1109,
                    "durasi_recovery_time": 1801,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "1",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "JL REMAJA RT-5 / RW-1 NO. 190 KEL PONDOK RANGGON KEC CIPAYUNG JAKTIM LOKASI WARUNG SEMBAKO",
                    "no_telp_pelapor": "082334484280",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, DISPLAY BLANK ( PTL HAMPIR PADAM )",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115758",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 16:31:17",
                    "waktu_response": "01-02-2023 16:57:31",
                    "waktu_recovery": "01-02-2023 17:25:33",
                    "durasi_response_time": 1574,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "christopher",
                    "alamat_pelapor": "JL JAMBORE RT.1 RW.6 HARJAMUKTI",
                    "no_telp_pelapor": "6285779436426",
                    "keterangan_pelapor": "tulisan \\\"periksa\\\" terus",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115785",
                    "pembuat_laporan": "CC.54.DANDY",
                    "waktu_lapor": "01-02-2023 16:32:52",
                    "waktu_response": "01-02-2023 16:57:19",
                    "waktu_recovery": "01-02-2023 17:15:13",
                    "durasi_response_time": 1467,
                    "durasi_recovery_time": 1074,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL RAYA SENTEK NO 29 RT 11 RW 3 KEL CIRACAS KEC CIRACAS KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "082213641119",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020116031",
                    "pembuat_laporan": "CC.54.ANDI_SOSHA",
                    "waktu_lapor": "01-02-2023 16:42:58",
                    "waktu_response": "01-02-2023 17:00:50",
                    "waktu_recovery": "01-02-2023 17:03:39",
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL  ",
                    "alamat_pelapor": "GG. UNTUNG SELATAN KP AREMAN RT-5 / RW-5 NO- KEC . CIMANGGIS KEL . TUGU KOTA DEPOK ACUAN LOKASI DEPANSETU PEDONGKELAN ",
                    "no_telp_pelapor": "08889218171",
                    "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020116310",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 16:53:24",
                    "waktu_response": "01-02-2023 17:25:14",
                    "waktu_recovery": "01-02-2023 17:36:20",
                    "durasi_response_time": 1910,
                    "durasi_recovery_time": 666,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indah Lestary",
                    "alamat_pelapor": "JL JL EPATIK II RY CENTEX RT3/10 CIRACAS No.0",
                    "no_telp_pelapor": "6288223910209",
                    "keterangan_pelapor": "Pada saat Pengisian Token seringkali selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020117352",
                    "pembuat_laporan": "cc.54.Sulaeman",
                    "waktu_lapor": "01-02-2023 17:29:55",
                    "waktu_response": "01-02-2023 17:47:54",
                    "waktu_recovery": "01-02-2023 17:57:39",
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIKI",
                    "alamat_pelapor": "JL KALISARI RAYA NO 23 RT-11 / RW-2 KEL KALISARI KEC PASAR REBO JAKTIM  : DEKAT TOKO ASEGRI",
                    "no_telp_pelapor": "081282173022",
                    "keterangan_pelapor": "1 RUMAH PADAM (DISPLAY APP BLANK SEBELUMNYA TERTERA PERIKSA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020117848",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_lapor": "01-02-2023 17:47:36",
                    "waktu_response": "01-02-2023 18:10:54",
                    "waktu_recovery": "01-02-2023 18:24:24",
                    "durasi_response_time": 1398,
                    "durasi_recovery_time": 810,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "22101720971",
                    "nama_pelapor": "BP MAULANA ",
                    "alamat_pelapor": "JL SWADAYA III PR PURI KENCANA PERMAI 1 BLOK B NO 7 KEL/KEC CIMANGGIS KOTA DEPOK.  ( DEKAT PLANET BAN) ",
                    "no_telp_pelapor": "081288013435",
                    "keterangan_pelapor": "APP TERTERA PERIKSA ( PTL HAMPIR PADAM ) ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020118456",
                    "pembuat_laporan": "CC.54.M_NOVIYANTO.LC",
                    "waktu_lapor": "01-02-2023 18:07:52",
                    "waktu_response": "01-02-2023 18:25:24",
                    "waktu_recovery": "01-02-2023 18:43:21",
                    "durasi_response_time": 1052,
                    "durasi_recovery_time": 1077,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUGI",
                    "alamat_pelapor": "JL.SANGGING NO.23 RT 12 RW1 KELURAHAN PASIR GUNUNG SELATAN KEC. CIMANGGIS, KOTA DEPOK, JAWA BARAT (DEPAN JL SANGGING 3)\\n",
                    "no_telp_pelapor": "085700641887",
                    "keterangan_pelapor": "MOHON PERIKSA DISPLAY APP PRABAYAR ERROR (PTL PADAM)",
                    "media": "Live Chat PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020118605",
                    "pembuat_laporan": "CC.54.BIMA_AU",
                    "waktu_lapor": "01-02-2023 18:12:15",
                    "waktu_response": "01-02-2023 18:38:08",
                    "waktu_recovery": "01-02-2023 18:39:45",
                    "durasi_response_time": 1553,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "151407",
                    "nama_pelapor": "IBU AGNES",
                    "alamat_pelapor": "JL GONGSENG RY GG. H.JIPIN NO 37 - RT-7 / RW-10 KEL CIJANTUNG KEC PASAR REBO JAKARTA TIMUR ACUAN : DEKAT MASJID",
                    "no_telp_pelapor": "081292767293",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 10  (PTL TIDAK PADAM)  35208908073147774204",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020120810",
                    "pembuat_laporan": "CC.54.M_SYARIF",
                    "waktu_lapor": "01-02-2023 19:26:54",
                    "waktu_response": "01-02-2023 19:40:32",
                    "waktu_recovery": "01-02-2023 19:45:47",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 315,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIZQI",
                    "alamat_pelapor": "PR ADHIGRIYA JL SEPAKAT X NO C1 KEL CIPAYUNG KEC CILANGKAP KOTA JAKARTA TIMUR // DEKAT DENGAN VIVO POM BENSIN",
                    "no_telp_pelapor": "081285355531",
                    "keterangan_pelapor": "DISPLAY APP TERTERA PERIKSA (PTL MASIH MENYALA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122220",
                    "pembuat_laporan": "CC.54.FUADY",
                    "waktu_lapor": "01-02-2023 20:20:02",
                    "waktu_response": "01-02-2023 20:37:16",
                    "waktu_recovery": "01-02-2023 20:46:01",
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 525,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI MAULANA",
                    "alamat_pelapor": "JL TANAH MERDEKA NO.2 RT-4 / RW-4 KEL RAMBUTAN KEC CIRACAS JAKTIM. BELAKANG TERMINAL KP RAMBUTAN ",
                    "no_telp_pelapor": "089631740101",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122586",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 20:33:56",
                    "waktu_response": "01-02-2023 20:46:24",
                    "waktu_recovery": "01-02-2023 20:48:57",
                    "durasi_response_time": 748,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andriko Multiarno",
                    "alamat_pelapor": "JL KALISARI LAPAN No.103 RT.11 RW.1 PEKAYON",
                    "no_telp_pelapor": "6287775511157",
                    "keterangan_pelapor": "ada tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122956",
                    "pembuat_laporan": "CC.54.FATHUR",
                    "waktu_lapor": "01-02-2023 20:50:40",
                    "waktu_response": "01-02-2023 21:16:10",
                    "waktu_recovery": "01-02-2023 21:46:09",
                    "durasi_response_time": 1530,
                    "durasi_recovery_time": 1799,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SAIFUL",
                    "alamat_pelapor": "JL BELLY 2 RT-2 / RW-6 NO.2 KEL PEKAYON KEC PASAR REBO JAKARTA TIMUR ACUAN: DEKAT NASI BUAR",
                    "no_telp_pelapor": "08979123444",
                    "keterangan_pelapor": "1 RUMAH PADAM (MCB ON) R1T / 1300 VA",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122968",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 20:51:15",
                    "waktu_response": "01-02-2023 21:23:30",
                    "waktu_recovery": "01-02-2023 21:35:46",
                    "durasi_response_time": 1935,
                    "durasi_recovery_time": 736,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Hadi",
                    "alamat_pelapor": "Jl. Pringgondani No.47",
                    "no_telp_pelapor": "6288210047111",
                    "keterangan_pelapor": "Mati Tanpa Sebab",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020124885",
                    "pembuat_laporan": "CC.54.DENDI",
                    "waktu_lapor": "01-02-2023 22:38:11",
                    "waktu_response": "01-02-2023 23:05:44",
                    "waktu_recovery": "01-02-2023 23:11:06",
                    "durasi_response_time": 1653,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "JL CIBUBUR RT 3 RW 12 NO 9 KEL CIBUBUR KEC CIRACAS JAKTIM \\nACUAN LOKASI MIE AYAM KOTA PARAHYANGAN /SEBELAH INDOMARET ",
                    "no_telp_pelapor": "08871859891",
                    "keterangan_pelapor": "APP PRABAYAR TERTERA PERIKSA ( PTL TIDAK PADAM )",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020124921",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 22:41:15",
                    "waktu_response": "01-02-2023 22:54:19",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "durasi_response_time": 784,
                    "durasi_recovery_time": 33898512,
                    "status_akhir": "Nyala",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "risma susilawati",
                    "alamat_pelapor": "KP BABAKAN No. RT.4 RW.8 SUKATANI",
                    "no_telp_pelapor": "6285714714560",
                    "keterangan_pelapor": "ada tulisan prisksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125081",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 22:53:29",
                    "waktu_response": "01-02-2023 23:13:55",
                    "waktu_recovery": "01-02-2023 23:19:06",
                    "durasi_response_time": 1226,
                    "durasi_recovery_time": 311,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "ferdy surya syahputra",
                    "alamat_pelapor": "GG ANGSA II BLOK RINGIN No. RT.9 RW.3 CIBUBUR",
                    "no_telp_pelapor": "6285171173097",
                    "keterangan_pelapor": "listrik padam tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125388",
                    "pembuat_laporan": "CC.54.NANDI",
                    "waktu_lapor": "01-02-2023 23:16:35",
                    "waktu_response": "01-02-2023 23:37:57",
                    "waktu_recovery": "01-02-2023 23:46:36",
                    "durasi_response_time": 1282,
                    "durasi_recovery_time": 519,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "01114311788",
                    "nama_pelapor": "IBU ZOLA",
                    "alamat_pelapor": "JL RAYA PONDOK RANGGON PERUM CIBUBUR VILLA 3 BLOK C NO 6 KEL HARJAMUKTI KEC CIMANGGIS KOTA DEPOK / DEKAT TPU PONDOK RANGGON",
                    "no_telp_pelapor": "08118651104",
                    "keterangan_pelapor": "APP TERTERA PERIKSA PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125474",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 23:24:57",
                    "waktu_response": "01-02-2023 23:40:12",
                    "waktu_recovery": "01-02-2023 23:42:18",
                    "durasi_response_time": 915,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "didit",
                    "alamat_pelapor": "JL BARET BIRU III RT.5 RW.3 KALISARI",
                    "no_telp_pelapor": "6287888865707",
                    "keterangan_pelapor": "periksa ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125498",
                    "pembuat_laporan": "CC.54.RAMDANI",
                    "waktu_lapor": "01-02-2023 23:27:22",
                    "waktu_response": "01-02-2023 23:43:23",
                    "waktu_recovery": "01-02-2023 23:56:44",
                    "durasi_response_time": 961,
                    "durasi_recovery_time": 801,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ULPA",
                    "alamat_pelapor": "PR BUKIT GOLF CLUSTER BULEVARD TERRACE BLOK BB 4 NO 2 JL - RT - RW - KEL BOJONG NANGKA KEC GN PUTRI DEKAT POS SATPAM",
                    "no_telp_pelapor": "02121386069",
                    "keterangan_pelapor": "1 RUMAH PADAM PRABAYAR",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020103059",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 07:41:16",
                    "waktu_response": "01-02-2023 08:13:45",
                    "waktu_recovery": "01-02-2023 08:35:11",
                    "durasi_response_time": 1949,
                    "durasi_recovery_time": 1286,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anang Wibowo",
                    "alamat_pelapor": "JL MASJID NURUL HIDAYA No.0 RT.5 RW.2 KELAPA DUA",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_pelapor": "listrik padam dari jam 05.40 sd 07.38 banyak rumah. samapi skrmg blm hidup k3mbali. tolong segera ditangani",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G1223020100124",
                    "pembuat_laporan": "CC.12.CITRA",
                    "waktu_lapor": "01-02-2023 09:38:41",
                    "waktu_response": "01-02-2023 10:03:56",
                    "waktu_recovery": "01-02-2023 10:12:46",
                    "durasi_response_time": 1515,
                    "durasi_recovery_time": 530,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "14025929390",
                    "nama_pelapor": "IBU HAURA",
                    "alamat_pelapor": "PR PERMATA ARCADIA MASJID BLK I NO. 2 JL BERLIAN RT 1 RW 23 KEL SUKATANI KEC TAPOS KOTA DEPOK ACUAN DISAMPING MESJID ",
                    "no_telp_pelapor": "6285780056039",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL TIDAK PADAM ) PELANGGAN DAPAT DIHUBUNGI VIA TELEPON, WA & SMS",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100436",
                    "pembuat_laporan": "CC.52.FIRA",
                    "waktu_lapor": "01-02-2023 10:00:01",
                    "waktu_response": "01-02-2023 10:24:44",
                    "waktu_recovery": "01-02-2023 10:58:26",
                    "durasi_response_time": 1483,
                    "durasi_recovery_time": 2022,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU MUSLIHATUN ",
                    "alamat_pelapor": "JL ANGSSA NO 76 RT 09 RW 03 KEL CIBUBUR KEC CIRACAS KAB/KOTA JAKARTA TIMUR ACUAN  SAMPING SMA99",
                    "no_telp_pelapor": "6283893713422",
                    "keterangan_pelapor": "KWH METER TERTERA PERIKSA PTL PADAM MCB ON PELANGAN TIDAK BISA MELAKUKAN SELF DIAGNOSIS KARENA SEDANG MEMEGANG ANAK BAYI ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020100639",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_lapor": "01-02-2023 10:06:14",
                    "waktu_response": "01-02-2023 10:33:14",
                    "waktu_recovery": "01-02-2023 10:52:12",
                    "durasi_response_time": 1620,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDDY SANTOSO ",
                    "alamat_pelapor": "JL PESONA KALISARI RAYA NO 80 RT-7 RW-1 KEL KALISARI KEC PASAR REBO JAKTIM/ POS SATPAM ",
                    "no_telp_pelapor": "08111734496",
                    "keterangan_pelapor": "SR KENDOR (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100447",
                    "pembuat_laporan": "CC.52.ATIKA",
                    "waktu_lapor": "01-02-2023 10:08:56",
                    "waktu_response": "01-02-2023 10:58:40",
                    "waktu_recovery": "01-02-2023 11:06:49",
                    "durasi_response_time": 2984,
                    "durasi_recovery_time": 489,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SOFITA",
                    "alamat_pelapor": "JL KENANGA NO.99  RT-1 / RW-1 KEL BAMBU APUS KEC - JAKTIM LOKASI DI DEKAT ALFIMIDI",
                    "no_telp_pelapor": "087881454154",
                    "keterangan_pelapor": "APP TERTERA PERIKSA DAN PTL NORMAL  \\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020100685",
                    "pembuat_laporan": "CC.51.FITRIDY",
                    "waktu_lapor": "01-02-2023 10:21:43",
                    "waktu_response": "01-02-2023 10:38:50",
                    "waktu_recovery": "01-02-2023 10:48:54",
                    "durasi_response_time": 1027,
                    "durasi_recovery_time": 604,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "JL AKSES BLOK UI NO 6 RT 2 RW 9 PR- KEL TUGU KEC CIMANGGIS KOTA DEPOK . DEKAT KAMPUS GUNA DARMA",
                    "no_telp_pelapor": "087789320024",
                    "keterangan_pelapor": "LPB KET.PERIKSA .TIDAK BS ENTRY TOKEN. PTL NYALA .NM 86088693501. TELAH SELF DIAGNOSIS- 087789320024 BISA DIHUB VIA WA\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100533",
                    "pembuat_laporan": "CC.52.AMELIA",
                    "waktu_lapor": "01-02-2023 11:05:03",
                    "waktu_response": "01-02-2023 11:31:34",
                    "waktu_recovery": "01-02-2023 11:56:34",
                    "durasi_response_time": 1591,
                    "durasi_recovery_time": 1500,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TITO",
                    "alamat_pelapor": "JL CIPAYUNG SETU GG WASIS   RT-9 / RW-4 NO 58 KEL CIPAYUNG KEC CIPAYUNG  KOTA JAKARTA TIMUR // ACUAN : MASUK GANG ",
                    "no_telp_pelapor": "6285691939447",
                    "keterangan_pelapor": "APP PERIKSA, PTL PADAM.",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100692",
                    "pembuat_laporan": "CC.52.FIANI",
                    "waktu_lapor": "01-02-2023 12:58:52",
                    "waktu_response": "01-02-2023 13:34:04",
                    "waktu_recovery": "01-02-2023 15:06:55",
                    "durasi_response_time": 2112,
                    "durasi_recovery_time": 5571,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SERLY ",
                    "alamat_pelapor": "JL ANGGUR KEL KELAPA DUA WETAN KEC CIRACAS JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285795092233",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM  . HARI INI SUDAH 2 KALI PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020101068",
                    "pembuat_laporan": "CC.51.MALASIANINGSIH",
                    "waktu_lapor": "01-02-2023 13:01:24",
                    "waktu_response": "01-02-2023 13:28:41",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "durasi_response_time": 1637,
                    "durasi_recovery_time": 33932450,
                    "status_akhir": "Nyala",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FADLI",
                    "alamat_pelapor": "JL- KK IMAH BLOK CC 5 NO 54 RT 2 RW 5 KEL TUGU KEC CIMANGGIS KOTA DEPOK ( DKT LAPANGAN TENIS) ",
                    "no_telp_pelapor": "08111234209",
                    "keterangan_pelapor": "PADAM 1 RUMAH, MCB PADA APP OFF, SIKRING ON, PRABAYAR SISA KWH 139.\\nPELANGGAN MENGHUBUNGI KEMBALI, MOHON DITINDAKLANJUTI PETUGAS TERKAIT CC.55.ANDRI",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5323020100931",
                    "pembuat_laporan": "CC.53.DIRMAN",
                    "waktu_lapor": "01-02-2023 14:52:35",
                    "waktu_response": "01-02-2023 15:12:37",
                    "waktu_recovery": "01-02-2023 15:27:36",
                    "durasi_response_time": 1202,
                    "durasi_recovery_time": 899,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUBADI",
                    "alamat_pelapor": "JL. ABDUL MUTOLIB GG. MEDE 2 RT 7 RW 8 NO.8 KEL TUGU KEC. CIMANGGIS KOTA DEPOK. LOKASI KONTRAKAN BAGIAN BELAKANG.",
                    "no_telp_pelapor": "6285782221018",
                    "keterangan_pelapor": "LPB KET.000, PTL PADAM ID.PEL 547102868544",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100871",
                    "pembuat_laporan": "CC.52.YUDHA.LC",
                    "waktu_lapor": "01-02-2023 15:14:37",
                    "waktu_response": "01-02-2023 15:31:30",
                    "waktu_recovery": "01-02-2023 16:02:34",
                    "durasi_response_time": 1013,
                    "durasi_recovery_time": 1864,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "49872",
                    "nama_pelapor": "korintus.splp3i@gmail.com",
                    "alamat_pelapor": ": JL.PONCOL RT 015/RW 009 NO.73 CIRACAS JAKARTA TIMUR",
                    "no_telp_pelapor": "081316951370",
                    "keterangan_pelapor": "1 RUMAH PADAM",
                    "media": "Email",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020101684",
                    "pembuat_laporan": "CC.51.MUZDALIFAH",
                    "waktu_lapor": "01-02-2023 16:55:11",
                    "waktu_response": "01-02-2023 17:22:17",
                    "waktu_recovery": "01-02-2023 17:37:28",
                    "durasi_response_time": 1626,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVI",
                    "alamat_pelapor": "JL MUALIM  NO- RT-6  RW-14 KEL CIBUBUR KEC CIRACAS KOTA JAKARTA TIMUR / LOKASI TOKO SINAR PINGGIR JALAN RAYA, PAGAR HIJAU ",
                    "no_telp_pelapor": "081317163367",
                    "keterangan_pelapor": "1 RUMAH VOLTASE TIDAK STABIL (PTL BERKEDIP) SEJAK TADI SIANG DAN SAAT INI SEDANG TERJADI ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5323020101186",
                    "pembuat_laporan": "CC.53.ERWIN",
                    "waktu_lapor": "01-02-2023 17:19:36",
                    "waktu_response": "01-02-2023 17:39:29",
                    "waktu_recovery": "01-02-2023 17:58:03",
                    "durasi_response_time": 1193,
                    "durasi_recovery_time": 1114,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUSUF ARIF",
                    "alamat_pelapor": "JL PEKAYON NO 56A RT7/6 KEL KALISARI KEC PS REBO JAKTIM. ACUAN : DEKAT KOMP BELAKANG BRIGIP / SD 16 PEKAYON ",
                    "no_telp_pelapor": "087784661597",
                    "keterangan_pelapor": "KWH LPB MUNCUL PERIKSA. TIDAK BISA INPUT TOKEN. PTL PADAM\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G3223020100763",
                    "pembuat_laporan": "CC.32.SUGIARTO01",
                    "waktu_lapor": "01-02-2023 17:29:37",
                    "waktu_response": "01-02-2023 17:46:33",
                    "waktu_recovery": "01-02-2023 18:07:57",
                    "durasi_response_time": 1016,
                    "durasi_recovery_time": 1284,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU WIDODO",
                    "alamat_pelapor": "JL KAMPUNG BARU GG SENTOSA NO 52 RT 11 / RW 09 KEL KLAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR, DIDEKAT OJEK JENGKOL",
                    "no_telp_pelapor": "087887696638",
                    "keterangan_pelapor": "MCB LOSS DAYA 450 VA\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020101886",
                    "pembuat_laporan": "CC.51.DOKRI",
                    "waktu_lapor": "01-02-2023 17:54:06",
                    "waktu_response": "01-02-2023 18:12:05",
                    "waktu_recovery": "01-02-2023 18:23:44",
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 699,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL. KERAMAT 3 KP CIHERANG NO.10 RT-1 RW-7 KEL. SUKTANI KEC. TAPOS KOTA DEPOK - LOKASI DEKAT PERUMAHAN GAHARU / SMK PENERBANGAN",
                    "no_telp_pelapor": "082183082134",
                    "keterangan_pelapor": "APP KETERANGAN PERIKSA - PTL PADAM\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G2323020100281",
                    "pembuat_laporan": "CC.23.SABAN",
                    "waktu_lapor": "01-02-2023 19:17:26",
                    "waktu_response": "01-02-2023 19:42:57",
                    "waktu_recovery": "01-02-2023 19:53:53",
                    "durasi_response_time": 1531,
                    "durasi_recovery_time": 656,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDUL",
                    "alamat_pelapor": "JL. SERUT RT. 003/04 NO. G4 KEC. CIPAYUNG KEL. PONDOK RANGGON JAKARTA TIMUR LOKASI: 300M DARI GANG ",
                    "no_telp_pelapor": "6285655807735",
                    "keterangan_pelapor": "2 RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5323020101457",
                    "pembuat_laporan": "CC.53.HARIEST",
                    "waktu_lapor": "01-02-2023 19:26:18",
                    "waktu_response": "01-02-2023 19:39:38",
                    "waktu_recovery": "01-02-2023 19:46:48",
                    "durasi_response_time": 800,
                    "durasi_recovery_time": 430,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARUF",
                    "alamat_pelapor": "JL CILANGKAP BARU NO 20 RT-3 / RW-1 KEL CILANGKAP KEC CIPAYUNG JAKTIM // DEKAT DENGAN ALFAMART",
                    "no_telp_pelapor": "6281586053371",
                    "keterangan_pelapor": "LPB PERIKSA PTL MENYALA (PELANGGAN DAPAT DIHUBUNGI KEMBALI MELALUI TELEPON, WA DAN SMS)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020101538",
                    "pembuat_laporan": "CC.52.FATHAN",
                    "waktu_lapor": "01-02-2023 21:17:40",
                    "waktu_response": "01-02-2023 21:34:56",
                    "waktu_recovery": "01-02-2023 21:37:21",
                    "durasi_response_time": 1036,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "JL CIBUBUR IV     RT-4 / RW-2 NO - KEL CIBUBUR KEC CIRACAS JAKTIM// DEKAT DENGAN KANTOR KELURAHAN CIBUBUR ",
                    "no_telp_pelapor": "6285693074793",
                    "keterangan_pelapor": "APP PERIKSA, PTL PADAM. PELANGGAN DAPAT DIHUBUNGI VIA TELEPON SMS DAN WA, MCB DAN SEKERING ON",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020102631",
                    "pembuat_laporan": "CC.51.YUSUF",
                    "waktu_lapor": "01-02-2023 21:43:42",
                    "waktu_response": "01-02-2023 22:00:03",
                    "waktu_recovery": "01-02-2023 22:07:51",
                    "durasi_response_time": 981,
                    "durasi_recovery_time": 468,
                    "status_akhir": "Selesai",
                    "is_marking": 0,
                    "referensi_marking": "P3124142424",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFI  MULYADI",
                    "alamat_pelapor": "KP KELAPA DUA JL LEBAK NO 130 RT-5 / RW-9  KEL TUGU KEC CIMANGGIS KOTA DEPOK//SAMPING DIFA CLUSTER ",
                    "no_telp_pelapor": "081210977327",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43//\\nTOKEN 0495 3575 0751 6317 3903//\\nSISA  TOKEN 6.6 KWH ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                }
            ],
            daftarGangguanSelesaiTanpaIdPelanggan: [
                {
                    "no_laporan": "G5423020100150",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 00:16:17",
                    "waktu_response": "01-02-2023 00:56:28",
                    "waktu_recovery": "01-02-2023 01:00:37",
                    "durasi_response_time": 2411,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raihana S. Rahmahadi",
                    "alamat_pelapor": "JL BKT RAFLESIA N8-16",
                    "no_telp_pelapor": "6282138889101",
                    "keterangan_pelapor": "MCB LEMAH DAYA RI/2200VA. SESUAI INFO PELANGGAN SUDAH ADA PETUGAS YANG MENGHUBUNGI DIINFORMASIKAN AKAN ADA PETUGAS YANG DATANG KE LOKASI.",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020100985",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 03:09:50",
                    "waktu_response": "01-02-2023 03:42:40",
                    "waktu_recovery": "01-02-2023 03:49:35",
                    "durasi_response_time": 1970,
                    "durasi_recovery_time": 415,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risky Ariyanto",
                    "alamat_pelapor": "JL JANKES AD No. RT.7 RW.2",
                    "no_telp_pelapor": "6285240208016",
                    "keterangan_pelapor": "gagal isi token dan di meteran ada tulisan Periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020101461",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 05:38:01",
                    "waktu_response": "01-02-2023 05:48:13",
                    "waktu_recovery": "01-02-2023 05:54:06",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 353,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Junaedi Muntoro",
                    "alamat_pelapor": "PR BKT GOLF ARCADIA BLK G.06 No.5 CBBR",
                    "no_telp_pelapor": "628111588806",
                    "keterangan_pelapor": "Mohon bantuan isi token PLN 3214732093\\n\\nPT. KARYA CANTIKA KUSUMA\\n\\nBukit Golf Riverside\\nKluster Arcadia Blok G6/5\\nBojong Nangka Gunung Putri Bogor\\n\\nGagal isi Tokel Tertera Meteran TERPERIKSA.\\n\\nMOHON BANTUAN PAK..",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5523020100067",
                    "pembuat_laporan": "CC.55.SUMIATI",
                    "waktu_lapor": "01-02-2023 05:57:02",
                    "waktu_response": "01-02-2023 06:18:55",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "durasi_response_time": 1313,
                    "durasi_recovery_time": 33948072,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANAL ",
                    "alamat_pelapor": "JL MANUNGGAL RT 05 RW 02 KEL KELAPA  DUA WETAN KEC CIRACAS JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020103015",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "01-02-2023 07:39:03",
                    "waktu_response": "01-02-2023 08:14:56",
                    "waktu_recovery": "01-02-2023 08:19:32",
                    "durasi_response_time": 2153,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIN",
                    "alamat_pelapor": "JL. HAJI MIUN NO.97 RT. 1 RW 2 KEL KALISARI KEC. PASAR REBO JAKTIM, SEBERANG CAFE LAW COFFE ",
                    "no_telp_pelapor": "082112050265",
                    "keterangan_pelapor": "MCB LEMAH DAYA 1.300 VA ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020103059",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 07:41:16",
                    "waktu_response": "01-02-2023 08:13:45",
                    "waktu_recovery": "01-02-2023 08:35:11",
                    "durasi_response_time": 1949,
                    "durasi_recovery_time": 1286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anang Wibowo",
                    "alamat_pelapor": "JL MASJID NURUL HIDAYA No.0 RT.5 RW.2 KELAPA DUA",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_pelapor": "listrik padam dari jam 05.40 sd 07.38 banyak rumah. samapi skrmg blm hidup k3mbali. tolong segera ditangani",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020104169",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_lapor": "01-02-2023 08:33:35",
                    "waktu_response": "01-02-2023 08:52:35",
                    "waktu_recovery": "01-02-2023 09:01:28",
                    "durasi_response_time": 1140,
                    "durasi_recovery_time": 533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TARDI ",
                    "alamat_pelapor": "JL CENGKEH 4 RT-7 / RW-10 NO 11A KEL PEKAYON KEC PASAR REBO JAKTIM ",
                    "no_telp_pelapor": "085218427040",
                    "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020104995",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_lapor": "01-02-2023 09:07:43",
                    "waktu_response": "01-02-2023 09:45:58",
                    "waktu_recovery": "01-02-2023 09:49:27",
                    "durasi_response_time": 2295,
                    "durasi_recovery_time": 209,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAMSUDIN",
                    "alamat_pelapor": "SETEMPAT EX TEMPAT POOL TAKSI JL RAYA PEKAPURAN PERUM GRAND TABEBUYA CIMANGGIS BLOK B NO. 9  RT 01/ 05 KEL CURUG KEC CIMAMNGIS KOTA DEPOK ( DEPAN PABRIK POMPA ).",
                    "no_telp_pelapor": "082111030313",
                    "keterangan_pelapor": "MCB RUSAK DAYA 2200 VA",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105409",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 09:23:04",
                    "waktu_response": "01-02-2023 10:00:11",
                    "waktu_recovery": "01-02-2023 10:20:47",
                    "durasi_response_time": 2227,
                    "durasi_recovery_time": 1236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS",
                    "alamat_pelapor": "JL KP BABAKAN RT10/2",
                    "no_telp_pelapor": "62895410754990",
                    "keterangan_pelapor": "listrik sy mati tetangga nyala",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105673",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_lapor": "01-02-2023 09:31:37",
                    "waktu_response": "01-02-2023 10:14:24",
                    "waktu_recovery": "01-02-2023 10:30:23",
                    "durasi_response_time": 2567,
                    "durasi_recovery_time": 959,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL RAYA PONCOL NO 18 RT-7 / RW-9 KEL CIRACAS JAKTIM (AYAM BAKAR EXCO) DEKAT AIRLANGGA",
                    "no_telp_pelapor": "081282196831",
                    "keterangan_pelapor": "1 RUMAH PADAM APP BLANK",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105776",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_lapor": "01-02-2023 09:35:32",
                    "waktu_response": "01-02-2023 10:14:12",
                    "waktu_recovery": "01-02-2023 10:27:22",
                    "durasi_response_time": 2320,
                    "durasi_recovery_time": 790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAWAN ",
                    "alamat_pelapor": "JL RUKUN 1 NO 42B RT 006/08  KEL PEKAYON KEC PASAR REBO JAKTIM ACUAN LOKASI DEKAT TOWER",
                    "no_telp_pelapor": "082122239607",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN (PTL PADAM) TERKAIT G5423020104437",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106167",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 09:49:58",
                    "waktu_response": "01-02-2023 10:29:53",
                    "waktu_recovery": "01-02-2023 10:36:23",
                    "durasi_response_time": 2395,
                    "durasi_recovery_time": 390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi irwan",
                    "alamat_pelapor": "JL RAYA SUCI No. RT.10 RW.3 SUSUKAN",
                    "no_telp_pelapor": "6288210530498",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106298",
                    "pembuat_laporan": "CC.54.MAFTUH.LC",
                    "waktu_lapor": "01-02-2023 09:54:29",
                    "waktu_response": "01-02-2023 10:31:46",
                    "waktu_recovery": "01-02-2023 10:50:10",
                    "durasi_response_time": 2237,
                    "durasi_recovery_time": 1104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP OKTA",
                    "alamat_pelapor": "JL BEXMAN RT 10/4 NO 79 KEL CIPAYUNG KEC CIPAYUNG JAKTIM. ACUAN LOKASI BELAKANG PUSKESMAS CIPAYUNG ",
                    "no_telp_pelapor": "081310403355",
                    "keterangan_pelapor": "DISPLAY PADA APP TERTERA PERIKSA, PELANGGAN BERADA DI LOKASI ( LISTRIK MASIH MENYALA )",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100436",
                    "pembuat_laporan": "CC.52.FIRA",
                    "waktu_lapor": "01-02-2023 10:00:01",
                    "waktu_response": "01-02-2023 10:24:44",
                    "waktu_recovery": "01-02-2023 10:58:26",
                    "durasi_response_time": 1483,
                    "durasi_recovery_time": 2022,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU MUSLIHATUN ",
                    "alamat_pelapor": "JL ANGSSA NO 76 RT 09 RW 03 KEL CIBUBUR KEC CIRACAS KAB/KOTA JAKARTA TIMUR ACUAN  SAMPING SMA99",
                    "no_telp_pelapor": "6283893713422",
                    "keterangan_pelapor": "KWH METER TERTERA PERIKSA PTL PADAM MCB ON PELANGAN TIDAK BISA MELAKUKAN SELF DIAGNOSIS KARENA SEDANG MEMEGANG ANAK BAYI ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106594",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 10:04:47",
                    "waktu_response": "01-02-2023 10:19:52",
                    "waktu_recovery": "01-02-2023 10:22:57",
                    "durasi_response_time": 905,
                    "durasi_recovery_time": 185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suna Rdi",
                    "alamat_pelapor": "JL RY.LAVAN PEKAYON. No.00 RT.10 RW.1 PEKAYON.",
                    "no_telp_pelapor": "6281213324629",
                    "keterangan_pelapor": "Dengan hormat. kpd pimpinan Pln area ciracas. dengan ini kami laporkan . bahwa kwh listrik di tempat kami tidak bisa isi pulsa.\\ndan ada tulisan periksa. terus lampu uda padam.  Demikianlah. mohon segera di tindaklanjuti. ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020100639",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_lapor": "01-02-2023 10:06:14",
                    "waktu_response": "01-02-2023 10:33:14",
                    "waktu_recovery": "01-02-2023 10:52:12",
                    "durasi_response_time": 1620,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDDY SANTOSO ",
                    "alamat_pelapor": "JL PESONA KALISARI RAYA NO 80 RT-7 RW-1 KEL KALISARI KEC PASAR REBO JAKTIM/ POS SATPAM ",
                    "no_telp_pelapor": "08111734496",
                    "keterangan_pelapor": "SR KENDOR (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100447",
                    "pembuat_laporan": "CC.52.ATIKA",
                    "waktu_lapor": "01-02-2023 10:08:56",
                    "waktu_response": "01-02-2023 10:58:40",
                    "waktu_recovery": "01-02-2023 11:06:49",
                    "durasi_response_time": 2984,
                    "durasi_recovery_time": 489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SOFITA",
                    "alamat_pelapor": "JL KENANGA NO.99  RT-1 / RW-1 KEL BAMBU APUS KEC - JAKTIM LOKASI DI DEKAT ALFIMIDI",
                    "no_telp_pelapor": "087881454154",
                    "keterangan_pelapor": "APP TERTERA PERIKSA DAN PTL NORMAL  \\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106730",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 10:10:26",
                    "waktu_response": "01-02-2023 10:25:10",
                    "waktu_recovery": "01-02-2023 10:30:18",
                    "durasi_response_time": 884,
                    "durasi_recovery_time": 308,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yunardi Syam",
                    "alamat_pelapor": "PR PD NURUL FIKRI KAV RUKO No.R6 RT.7 RW.7 TUGU",
                    "no_telp_pelapor": "6285777627011",
                    "keterangan_pelapor": "meteran tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020100685",
                    "pembuat_laporan": "CC.51.FITRIDY",
                    "waktu_lapor": "01-02-2023 10:21:43",
                    "waktu_response": "01-02-2023 10:38:50",
                    "waktu_recovery": "01-02-2023 10:48:54",
                    "durasi_response_time": 1027,
                    "durasi_recovery_time": 604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "JL AKSES BLOK UI NO 6 RT 2 RW 9 PR- KEL TUGU KEC CIMANGGIS KOTA DEPOK . DEKAT KAMPUS GUNA DARMA",
                    "no_telp_pelapor": "087789320024",
                    "keterangan_pelapor": "LPB KET.PERIKSA .TIDAK BS ENTRY TOKEN. PTL NYALA .NM 86088693501. TELAH SELF DIAGNOSIS- 087789320024 BISA DIHUB VIA WA\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100533",
                    "pembuat_laporan": "CC.52.AMELIA",
                    "waktu_lapor": "01-02-2023 11:05:03",
                    "waktu_response": "01-02-2023 11:31:34",
                    "waktu_recovery": "01-02-2023 11:56:34",
                    "durasi_response_time": 1591,
                    "durasi_recovery_time": 1500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TITO",
                    "alamat_pelapor": "JL CIPAYUNG SETU GG WASIS   RT-9 / RW-4 NO 58 KEL CIPAYUNG KEC CIPAYUNG  KOTA JAKARTA TIMUR // ACUAN : MASUK GANG ",
                    "no_telp_pelapor": "6285691939447",
                    "keterangan_pelapor": "APP PERIKSA, PTL PADAM.",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020109118",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_lapor": "01-02-2023 11:41:28",
                    "waktu_response": "01-02-2023 12:04:44",
                    "waktu_recovery": "01-02-2023 12:29:40",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 1496,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANU",
                    "alamat_pelapor": "JL PPA  RT-5 / RW-4 KEL CEGER ",
                    "no_telp_pelapor": "08885955855",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL PADAM ) ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020110047",
                    "pembuat_laporan": "CC.54.KUNDERI",
                    "waktu_lapor": "01-02-2023 12:19:38",
                    "waktu_response": "01-02-2023 12:40:27",
                    "waktu_recovery": "01-02-2023 13:04:38",
                    "durasi_response_time": 1249,
                    "durasi_recovery_time": 1451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAT",
                    "alamat_pelapor": "JL ABDULRAHMAN RT 12/5 NO 30 KEL CIBUBUR KEC CIRACAS JAKTIM ACUAN: DEPAN CAFE TERAS NENEK",
                    "no_telp_pelapor": "081315311136",
                    "keterangan_pelapor": "SR TERPUTUS (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020110892",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 12:57:10",
                    "waktu_response": "01-02-2023 13:09:45",
                    "waktu_recovery": "01-02-2023 13:24:34",
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indrawan",
                    "alamat_pelapor": "KP BABAKAN No.6 RT.3 RW.4",
                    "no_telp_pelapor": "6281382204166",
                    "keterangan_pelapor": "kwh meter tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100692",
                    "pembuat_laporan": "CC.52.FIANI",
                    "waktu_lapor": "01-02-2023 12:58:52",
                    "waktu_response": "01-02-2023 13:34:04",
                    "waktu_recovery": "01-02-2023 15:06:55",
                    "durasi_response_time": 2112,
                    "durasi_recovery_time": 5571,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SERLY ",
                    "alamat_pelapor": "JL ANGGUR KEL KELAPA DUA WETAN KEC CIRACAS JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285795092233",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM  . HARI INI SUDAH 2 KALI PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020113174",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_lapor": "01-02-2023 14:35:40",
                    "waktu_response": "01-02-2023 15:16:41",
                    "waktu_recovery": "01-02-2023 15:22:09",
                    "durasi_response_time": 2461,
                    "durasi_recovery_time": 328,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JONI",
                    "alamat_pelapor": "JL SWADAYA 1 KP TIPAR RT2 RW 11 NO 50 KEL MEKARSARI KEC CIMANGGIS KOTA DEPOK JAWA BARAT (ACUAN : DEPAN KOMP MANADO) ",
                    "no_telp_pelapor": "02122851164",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 1/2/23 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER 14031837074. DAN PADA STATUS P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. PTL HAMPIR PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020113902",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_lapor": "01-02-2023 15:09:42",
                    "waktu_response": "01-02-2023 15:36:19",
                    "waktu_recovery": "01-02-2023 15:52:37",
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WERDININGSIH",
                    "alamat_pelapor": "JL KAPITAN 3 NO.74 RT 02/10, KEC TAPOS, KEL SUKATANI .DEPOK. ACUAN : DEKAT KLINIK BIDAN WENTI",
                    "no_telp_pelapor": "0218743383",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43  ( 3.17 KWH ) ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115469",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 16:19:02",
                    "waktu_response": "01-02-2023 16:33:33",
                    "waktu_recovery": "01-02-2023 16:35:34",
                    "durasi_response_time": 871,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diah Ade",
                    "alamat_pelapor": "JL CARAKA BUANA No. RT.14 RW.3",
                    "no_telp_pelapor": "628561005362",
                    "keterangan_pelapor": "kwh meter periksa.gk bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115758",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 16:31:17",
                    "waktu_response": "01-02-2023 16:57:31",
                    "waktu_recovery": "01-02-2023 17:25:33",
                    "durasi_response_time": 1574,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "christopher",
                    "alamat_pelapor": "JL JAMBORE RT.1 RW.6 HARJAMUKTI",
                    "no_telp_pelapor": "6285779436426",
                    "keterangan_pelapor": "tulisan \\\"periksa\\\" terus",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115785",
                    "pembuat_laporan": "CC.54.DANDY",
                    "waktu_lapor": "01-02-2023 16:32:52",
                    "waktu_response": "01-02-2023 16:57:19",
                    "waktu_recovery": "01-02-2023 17:15:13",
                    "durasi_response_time": 1467,
                    "durasi_recovery_time": 1074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL RAYA SENTEK NO 29 RT 11 RW 3 KEL CIRACAS KEC CIRACAS KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "082213641119",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020116031",
                    "pembuat_laporan": "CC.54.ANDI_SOSHA",
                    "waktu_lapor": "01-02-2023 16:42:58",
                    "waktu_response": "01-02-2023 17:00:50",
                    "waktu_recovery": "01-02-2023 17:03:39",
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL  ",
                    "alamat_pelapor": "GG. UNTUNG SELATAN KP AREMAN RT-5 / RW-5 NO- KEC . CIMANGGIS KEL . TUGU KOTA DEPOK ACUAN LOKASI DEPANSETU PEDONGKELAN ",
                    "no_telp_pelapor": "08889218171",
                    "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020116310",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 16:53:24",
                    "waktu_response": "01-02-2023 17:25:14",
                    "waktu_recovery": "01-02-2023 17:36:20",
                    "durasi_response_time": 1910,
                    "durasi_recovery_time": 666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indah Lestary",
                    "alamat_pelapor": "JL JL EPATIK II RY CENTEX RT3/10 CIRACAS No.0",
                    "no_telp_pelapor": "6288223910209",
                    "keterangan_pelapor": "Pada saat Pengisian Token seringkali selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020101684",
                    "pembuat_laporan": "CC.51.MUZDALIFAH",
                    "waktu_lapor": "01-02-2023 16:55:11",
                    "waktu_response": "01-02-2023 17:22:17",
                    "waktu_recovery": "01-02-2023 17:37:28",
                    "durasi_response_time": 1626,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVI",
                    "alamat_pelapor": "JL MUALIM  NO- RT-6  RW-14 KEL CIBUBUR KEC CIRACAS KOTA JAKARTA TIMUR / LOKASI TOKO SINAR PINGGIR JALAN RAYA, PAGAR HIJAU ",
                    "no_telp_pelapor": "081317163367",
                    "keterangan_pelapor": "1 RUMAH VOLTASE TIDAK STABIL (PTL BERKEDIP) SEJAK TADI SIANG DAN SAAT INI SEDANG TERJADI ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020117352",
                    "pembuat_laporan": "cc.54.Sulaeman",
                    "waktu_lapor": "01-02-2023 17:29:55",
                    "waktu_response": "01-02-2023 17:47:54",
                    "waktu_recovery": "01-02-2023 17:57:39",
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIKI",
                    "alamat_pelapor": "JL KALISARI RAYA NO 23 RT-11 / RW-2 KEL KALISARI KEC PASAR REBO JAKTIM  : DEKAT TOKO ASEGRI",
                    "no_telp_pelapor": "081282173022",
                    "keterangan_pelapor": "1 RUMAH PADAM (DISPLAY APP BLANK SEBELUMNYA TERTERA PERIKSA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020101886",
                    "pembuat_laporan": "CC.51.DOKRI",
                    "waktu_lapor": "01-02-2023 17:54:06",
                    "waktu_response": "01-02-2023 18:12:05",
                    "waktu_recovery": "01-02-2023 18:23:44",
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL. KERAMAT 3 KP CIHERANG NO.10 RT-1 RW-7 KEL. SUKTANI KEC. TAPOS KOTA DEPOK - LOKASI DEKAT PERUMAHAN GAHARU / SMK PENERBANGAN",
                    "no_telp_pelapor": "082183082134",
                    "keterangan_pelapor": "APP KETERANGAN PERIKSA - PTL PADAM\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020118456",
                    "pembuat_laporan": "CC.54.M_NOVIYANTO.LC",
                    "waktu_lapor": "01-02-2023 18:07:52",
                    "waktu_response": "01-02-2023 18:25:24",
                    "waktu_recovery": "01-02-2023 18:43:21",
                    "durasi_response_time": 1052,
                    "durasi_recovery_time": 1077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUGI",
                    "alamat_pelapor": "JL.SANGGING NO.23 RT 12 RW1 KELURAHAN PASIR GUNUNG SELATAN KEC. CIMANGGIS, KOTA DEPOK, JAWA BARAT (DEPAN JL SANGGING 3)\\n",
                    "no_telp_pelapor": "085700641887",
                    "keterangan_pelapor": "MOHON PERIKSA DISPLAY APP PRABAYAR ERROR (PTL PADAM)",
                    "media": "Live Chat PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G2323020100281",
                    "pembuat_laporan": "CC.23.SABAN",
                    "waktu_lapor": "01-02-2023 19:17:26",
                    "waktu_response": "01-02-2023 19:42:57",
                    "waktu_recovery": "01-02-2023 19:53:53",
                    "durasi_response_time": 1531,
                    "durasi_recovery_time": 656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDUL",
                    "alamat_pelapor": "JL. SERUT RT. 003/04 NO. G4 KEC. CIPAYUNG KEL. PONDOK RANGGON JAKARTA TIMUR LOKASI: 300M DARI GANG ",
                    "no_telp_pelapor": "6285655807735",
                    "keterangan_pelapor": "2 RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5323020101457",
                    "pembuat_laporan": "CC.53.HARIEST",
                    "waktu_lapor": "01-02-2023 19:26:18",
                    "waktu_response": "01-02-2023 19:39:38",
                    "waktu_recovery": "01-02-2023 19:46:48",
                    "durasi_response_time": 800,
                    "durasi_recovery_time": 430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARUF",
                    "alamat_pelapor": "JL CILANGKAP BARU NO 20 RT-3 / RW-1 KEL CILANGKAP KEC CIPAYUNG JAKTIM // DEKAT DENGAN ALFAMART",
                    "no_telp_pelapor": "6281586053371",
                    "keterangan_pelapor": "LPB PERIKSA PTL MENYALA (PELANGGAN DAPAT DIHUBUNGI KEMBALI MELALUI TELEPON, WA DAN SMS)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020120810",
                    "pembuat_laporan": "CC.54.M_SYARIF",
                    "waktu_lapor": "01-02-2023 19:26:54",
                    "waktu_response": "01-02-2023 19:40:32",
                    "waktu_recovery": "01-02-2023 19:45:47",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIZQI",
                    "alamat_pelapor": "PR ADHIGRIYA JL SEPAKAT X NO C1 KEL CIPAYUNG KEC CILANGKAP KOTA JAKARTA TIMUR // DEKAT DENGAN VIVO POM BENSIN",
                    "no_telp_pelapor": "081285355531",
                    "keterangan_pelapor": "DISPLAY APP TERTERA PERIKSA (PTL MASIH MENYALA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020101373",
                    "pembuat_laporan": "CC.52.AKBAR_P",
                    "waktu_lapor": "01-01-1970 00:00:00",
                    "waktu_response": "01-02-2023 20:12:47",
                    "waktu_recovery": "01-02-2023 20:18:14",
                    "durasi_response_time": 1675282367,
                    "durasi_recovery_time": 327,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUYOTO / IBU ",
                    "alamat_pelapor": "JL GLAMOR  RT-4 / RW-7 KEL PEKAYON KEC PASAR REBO KOTA JAKARTA TIMUR > DEKAT ",
                    "no_telp_pelapor": "6287778500357",
                    "keterangan_pelapor": "1 RUMAH PADAM MCB DAN SEKRING ON (R1T / 1300 ) SISA KWH  140",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122220",
                    "pembuat_laporan": "CC.54.FUADY",
                    "waktu_lapor": "01-02-2023 20:20:02",
                    "waktu_response": "01-02-2023 20:37:16",
                    "waktu_recovery": "01-02-2023 20:46:01",
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI MAULANA",
                    "alamat_pelapor": "JL TANAH MERDEKA NO.2 RT-4 / RW-4 KEL RAMBUTAN KEC CIRACAS JAKTIM. BELAKANG TERMINAL KP RAMBUTAN ",
                    "no_telp_pelapor": "089631740101",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122586",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 20:33:56",
                    "waktu_response": "01-02-2023 20:46:24",
                    "waktu_recovery": "01-02-2023 20:48:57",
                    "durasi_response_time": 748,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andriko Multiarno",
                    "alamat_pelapor": "JL KALISARI LAPAN No.103 RT.11 RW.1 PEKAYON",
                    "no_telp_pelapor": "6287775511157",
                    "keterangan_pelapor": "ada tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122968",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 20:51:15",
                    "waktu_response": "01-02-2023 21:23:30",
                    "waktu_recovery": "01-02-2023 21:35:46",
                    "durasi_response_time": 1935,
                    "durasi_recovery_time": 736,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Hadi",
                    "alamat_pelapor": "Jl. Pringgondani No.47",
                    "no_telp_pelapor": "6288210047111",
                    "keterangan_pelapor": "Mati Tanpa Sebab",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020101538",
                    "pembuat_laporan": "CC.52.FATHAN",
                    "waktu_lapor": "01-02-2023 21:17:40",
                    "waktu_response": "01-02-2023 21:34:56",
                    "waktu_recovery": "01-02-2023 21:37:21",
                    "durasi_response_time": 1036,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "JL CIBUBUR IV     RT-4 / RW-2 NO - KEL CIBUBUR KEC CIRACAS JAKTIM// DEKAT DENGAN KANTOR KELURAHAN CIBUBUR ",
                    "no_telp_pelapor": "6285693074793",
                    "keterangan_pelapor": "APP PERIKSA, PTL PADAM. PELANGGAN DAPAT DIHUBUNGI VIA TELEPON SMS DAN WA, MCB DAN SEKERING ON",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020102631",
                    "pembuat_laporan": "CC.51.YUSUF",
                    "waktu_lapor": "01-02-2023 21:43:42",
                    "waktu_response": "01-02-2023 22:00:03",
                    "waktu_recovery": "01-02-2023 22:07:51",
                    "durasi_response_time": 981,
                    "durasi_recovery_time": 468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFI  MULYADI",
                    "alamat_pelapor": "KP KELAPA DUA JL LEBAK NO 130 RT-5 / RW-9  KEL TUGU KEC CIMANGGIS KOTA DEPOK//SAMPING DIFA CLUSTER ",
                    "no_telp_pelapor": "081210977327",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43//\\nTOKEN 0495 3575 0751 6317 3903//\\nSISA  TOKEN 6.6 KWH ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125081",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 22:53:29",
                    "waktu_response": "01-02-2023 23:13:55",
                    "waktu_recovery": "01-02-2023 23:19:06",
                    "durasi_response_time": 1226,
                    "durasi_recovery_time": 311,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ferdy surya syahputra",
                    "alamat_pelapor": "GG ANGSA II BLOK RINGIN No. RT.9 RW.3 CIBUBUR",
                    "no_telp_pelapor": "6285171173097",
                    "keterangan_pelapor": "listrik padam tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125474",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01-02-2023 23:24:57",
                    "waktu_response": "01-02-2023 23:40:12",
                    "waktu_recovery": "01-02-2023 23:42:18",
                    "durasi_response_time": 915,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "didit",
                    "alamat_pelapor": "JL BARET BIRU III RT.5 RW.3 KALISARI",
                    "no_telp_pelapor": "6287888865707",
                    "keterangan_pelapor": "periksa ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125498",
                    "pembuat_laporan": "CC.54.RAMDANI",
                    "waktu_lapor": "01-02-2023 23:27:22",
                    "waktu_response": "01-02-2023 23:43:23",
                    "waktu_recovery": "01-02-2023 23:56:44",
                    "durasi_response_time": 961,
                    "durasi_recovery_time": 801,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ULPA",
                    "alamat_pelapor": "PR BUKIT GOLF CLUSTER BULEVARD TERRACE BLOK BB 4 NO 2 JL - RT - RW - KEL BOJONG NANGKA KEC GN PUTRI DEKAT POS SATPAM",
                    "no_telp_pelapor": "02121386069",
                    "keterangan_pelapor": "1 RUMAH PADAM PRABAYAR",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                }
            ],
            daftarGangguanBerdasarkanMedia: [
                {
                    "no_laporan": "G5423020100150",
                    "waktu_lapor": "31-01-2023 17:16:17",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "31-01-2023 17:56:28",
                    "waktu_recovery": "31-01-2023 18:00:37",
                    "durasi_response_time": 2411,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raihana S. Rahmahadi",
                    "alamat_pelapor": "JL BKT RAFLESIA N8-16",
                    "no_telp_pelapor": "6282138889101",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020100985",
                    "waktu_lapor": "31-01-2023 20:09:50",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "31-01-2023 20:42:40",
                    "waktu_recovery": "31-01-2023 20:49:35",
                    "durasi_response_time": 1970,
                    "durasi_recovery_time": 415,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risky Ariyanto",
                    "alamat_pelapor": "JL JANKES AD No. RT.7 RW.2",
                    "no_telp_pelapor": "6285240208016",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020101461",
                    "waktu_lapor": "31-01-2023 22:38:01",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "31-01-2023 22:48:13",
                    "waktu_recovery": "31-01-2023 22:54:06",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 353,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Junaedi Muntoro",
                    "alamat_pelapor": "PR BKT GOLF ARCADIA BLK G.06 No.5 CBBR",
                    "no_telp_pelapor": "628111588806",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5523020100067",
                    "waktu_lapor": "31-01-2023 22:57:02",
                    "pembuat_laporan": "CC.55.SUMIATI",
                    "waktu_response": "31-01-2023 23:18:55",
                    "waktu_recovery": "31-12-1969 17:00:00",
                    "durasi_response_time": 1313,
                    "durasi_recovery_time": 33945870,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANAL ",
                    "alamat_pelapor": "JL MANUNGGAL RT 05 RW 02 KEL KELAPA  DUA WETAN KEC CIRACAS JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020103015",
                    "waktu_lapor": "01-02-2023 00:39:03",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_response": "01-02-2023 01:14:56",
                    "waktu_recovery": "01-02-2023 01:19:32",
                    "durasi_response_time": 2153,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIN",
                    "alamat_pelapor": "JL. HAJI MIUN NO.97 RT. 1 RW 2 KEL KALISARI KEC. PASAR REBO JAKTIM, SEBERANG CAFE LAW COFFE ",
                    "no_telp_pelapor": "082112050265",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020103059",
                    "waktu_lapor": "01-02-2023 00:41:16",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 01:13:45",
                    "waktu_recovery": "01-02-2023 01:35:11",
                    "durasi_response_time": 1949,
                    "durasi_recovery_time": 1286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anang Wibowo",
                    "alamat_pelapor": "JL MASJID NURUL HIDAYA No.0 RT.5 RW.2 KELAPA DUA",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020104169",
                    "waktu_lapor": "01-02-2023 01:33:35",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_response": "01-02-2023 01:52:35",
                    "waktu_recovery": "01-02-2023 02:01:28",
                    "durasi_response_time": 1140,
                    "durasi_recovery_time": 533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TARDI ",
                    "alamat_pelapor": "JL CENGKEH 4 RT-7 / RW-10 NO 11A KEL PEKAYON KEC PASAR REBO JAKTIM ",
                    "no_telp_pelapor": "085218427040",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020104995",
                    "waktu_lapor": "01-02-2023 02:07:43",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_response": "01-02-2023 02:45:58",
                    "waktu_recovery": "01-02-2023 02:49:27",
                    "durasi_response_time": 2295,
                    "durasi_recovery_time": 209,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAMSUDIN",
                    "alamat_pelapor": "SETEMPAT EX TEMPAT POOL TAKSI JL RAYA PEKAPURAN PERUM GRAND TABEBUYA CIMANGGIS BLOK B NO. 9  RT 01/ 05 KEL CURUG KEC CIMAMNGIS KOTA DEPOK ( DEPAN PABRIK POMPA ).",
                    "no_telp_pelapor": "082111030313",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105409",
                    "waktu_lapor": "01-02-2023 02:23:04",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 03:00:11",
                    "waktu_recovery": "01-02-2023 03:20:47",
                    "durasi_response_time": 2227,
                    "durasi_recovery_time": 1236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS",
                    "alamat_pelapor": "JL KP BABAKAN RT10/2",
                    "no_telp_pelapor": "62895410754990",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105673",
                    "waktu_lapor": "01-02-2023 02:31:37",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_response": "01-02-2023 03:14:24",
                    "waktu_recovery": "01-02-2023 03:30:23",
                    "durasi_response_time": 2567,
                    "durasi_recovery_time": 959,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL RAYA PONCOL NO 18 RT-7 / RW-9 KEL CIRACAS JAKTIM (AYAM BAKAR EXCO) DEKAT AIRLANGGA",
                    "no_telp_pelapor": "081282196831",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105691",
                    "waktu_lapor": "01-02-2023 02:32:22",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_response": "01-02-2023 02:55:27",
                    "waktu_recovery": "01-02-2023 03:04:21",
                    "durasi_response_time": 1385,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0463291",
                    "nama_pelapor": "IBU NONONG",
                    "alamat_pelapor": "PERUM TAMAN LAGUNA JL TAMAN LAGUNA BLOK N1 NO.15 RT-3 / RW-14 KEL/KEC JATI SAMPURNA KOTA BEKASI. LAPANGAN TENIS ",
                    "no_telp_pelapor": "0895411953725",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105776",
                    "waktu_lapor": "01-02-2023 02:35:32",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_response": "01-02-2023 03:14:12",
                    "waktu_recovery": "01-02-2023 03:27:22",
                    "durasi_response_time": 2320,
                    "durasi_recovery_time": 790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAWAN ",
                    "alamat_pelapor": "JL RUKUN 1 NO 42B RT 006/08  KEL PEKAYON KEC PASAR REBO JAKTIM ACUAN LOKASI DEKAT TOWER",
                    "no_telp_pelapor": "082122239607",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G1223020100124",
                    "waktu_lapor": "01-02-2023 02:38:41",
                    "pembuat_laporan": "CC.12.CITRA",
                    "waktu_response": "01-02-2023 03:03:56",
                    "waktu_recovery": "01-02-2023 03:12:46",
                    "durasi_response_time": 1515,
                    "durasi_recovery_time": 530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025929390",
                    "nama_pelapor": "IBU HAURA",
                    "alamat_pelapor": "PR PERMATA ARCADIA MASJID BLK I NO. 2 JL BERLIAN RT 1 RW 23 KEL SUKATANI KEC TAPOS KOTA DEPOK ACUAN DISAMPING MESJID ",
                    "no_telp_pelapor": "6285780056039",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106167",
                    "waktu_lapor": "01-02-2023 02:49:58",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 03:29:53",
                    "waktu_recovery": "01-02-2023 03:36:23",
                    "durasi_response_time": 2395,
                    "durasi_recovery_time": 390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi irwan",
                    "alamat_pelapor": "JL RAYA SUCI No. RT.10 RW.3 SUSUKAN",
                    "no_telp_pelapor": "6288210530498",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106298",
                    "waktu_lapor": "01-02-2023 02:54:29",
                    "pembuat_laporan": "CC.54.MAFTUH.LC",
                    "waktu_response": "01-02-2023 03:31:46",
                    "waktu_recovery": "01-02-2023 03:50:10",
                    "durasi_response_time": 2237,
                    "durasi_recovery_time": 1104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP OKTA",
                    "alamat_pelapor": "JL BEXMAN RT 10/4 NO 79 KEL CIPAYUNG KEC CIPAYUNG JAKTIM. ACUAN LOKASI BELAKANG PUSKESMAS CIPAYUNG ",
                    "no_telp_pelapor": "081310403355",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100436",
                    "waktu_lapor": "01-02-2023 03:00:01",
                    "pembuat_laporan": "CC.52.FIRA",
                    "waktu_response": "01-02-2023 03:24:44",
                    "waktu_recovery": "01-02-2023 03:58:26",
                    "durasi_response_time": 1483,
                    "durasi_recovery_time": 2022,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU MUSLIHATUN ",
                    "alamat_pelapor": "JL ANGSSA NO 76 RT 09 RW 03 KEL CIBUBUR KEC CIRACAS KAB/KOTA JAKARTA TIMUR ACUAN  SAMPING SMA99",
                    "no_telp_pelapor": "6283893713422",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106594",
                    "waktu_lapor": "01-02-2023 03:04:47",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 03:19:52",
                    "waktu_recovery": "01-02-2023 03:22:57",
                    "durasi_response_time": 905,
                    "durasi_recovery_time": 185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suna Rdi",
                    "alamat_pelapor": "JL RY.LAVAN PEKAYON. No.00 RT.10 RW.1 PEKAYON.",
                    "no_telp_pelapor": "6281213324629",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020100639",
                    "waktu_lapor": "01-02-2023 03:06:14",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_response": "01-02-2023 03:33:14",
                    "waktu_recovery": "01-02-2023 03:52:12",
                    "durasi_response_time": 1620,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDDY SANTOSO ",
                    "alamat_pelapor": "JL PESONA KALISARI RAYA NO 80 RT-7 RW-1 KEL KALISARI KEC PASAR REBO JAKTIM/ POS SATPAM ",
                    "no_telp_pelapor": "08111734496",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100447",
                    "waktu_lapor": "01-02-2023 03:08:56",
                    "pembuat_laporan": "CC.52.ATIKA",
                    "waktu_response": "01-02-2023 03:58:40",
                    "waktu_recovery": "01-02-2023 04:06:49",
                    "durasi_response_time": 2984,
                    "durasi_recovery_time": 489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SOFITA",
                    "alamat_pelapor": "JL KENANGA NO.99  RT-1 / RW-1 KEL BAMBU APUS KEC - JAKTIM LOKASI DI DEKAT ALFIMIDI",
                    "no_telp_pelapor": "087881454154",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106730",
                    "waktu_lapor": "01-02-2023 03:10:26",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 03:25:10",
                    "waktu_recovery": "01-02-2023 03:30:18",
                    "durasi_response_time": 884,
                    "durasi_recovery_time": 308,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yunardi Syam",
                    "alamat_pelapor": "PR PD NURUL FIKRI KAV RUKO No.R6 RT.7 RW.7 TUGU",
                    "no_telp_pelapor": "6285777627011",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106951",
                    "waktu_lapor": "01-02-2023 03:18:37",
                    "pembuat_laporan": "CC.54.D_ISLAMIYAH",
                    "waktu_response": "01-02-2023 03:56:56",
                    "waktu_recovery": "01-02-2023 04:04:51",
                    "durasi_response_time": 2299,
                    "durasi_recovery_time": 475,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01107737130",
                    "nama_pelapor": "BP SRIDIWIATNO ",
                    "alamat_pelapor": "JL H KAMET NO 11 RT 16/9 KEL PEKAYON KEC PASAR REBO JAKTIM// BALAI BESAR KIMA KEMASAN ",
                    "no_telp_pelapor": "08121005601",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020100685",
                    "waktu_lapor": "01-02-2023 03:21:43",
                    "pembuat_laporan": "CC.51.FITRIDY",
                    "waktu_response": "01-02-2023 03:38:50",
                    "waktu_recovery": "01-02-2023 03:48:54",
                    "durasi_response_time": 1027,
                    "durasi_recovery_time": 604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "JL AKSES BLOK UI NO 6 RT 2 RW 9 PR- KEL TUGU KEC CIMANGGIS KOTA DEPOK . DEKAT KAMPUS GUNA DARMA",
                    "no_telp_pelapor": "087789320024",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100533",
                    "waktu_lapor": "01-02-2023 04:05:03",
                    "pembuat_laporan": "CC.52.AMELIA",
                    "waktu_response": "01-02-2023 04:31:34",
                    "waktu_recovery": "01-02-2023 04:56:34",
                    "durasi_response_time": 1591,
                    "durasi_recovery_time": 1500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TITO",
                    "alamat_pelapor": "JL CIPAYUNG SETU GG WASIS   RT-9 / RW-4 NO 58 KEL CIPAYUNG KEC CIPAYUNG  KOTA JAKARTA TIMUR // ACUAN : MASUK GANG ",
                    "no_telp_pelapor": "6285691939447",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020109056",
                    "waktu_lapor": "01-02-2023 04:38:16",
                    "pembuat_laporan": "CC.54.ASNAH",
                    "waktu_response": "01-02-2023 05:04:12",
                    "waktu_recovery": "01-02-2023 05:33:02",
                    "durasi_response_time": 1556,
                    "durasi_recovery_time": 1730,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "192682",
                    "nama_pelapor": "IBU NURDANIYAH",
                    "alamat_pelapor": "SETEMPAT RUMAH KONTRAKAN SAKINAH JL WARGA  1 BRT-9 / RW-6 KEL PONDOK RANGGONKEC CIPAYUNG JAKTIM ",
                    "no_telp_pelapor": "081294148137",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020109118",
                    "waktu_lapor": "01-02-2023 04:41:28",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_response": "01-02-2023 05:04:44",
                    "waktu_recovery": "01-02-2023 05:29:40",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 1496,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANU",
                    "alamat_pelapor": "JL PPA  RT-5 / RW-4 KEL CEGER ",
                    "no_telp_pelapor": "08885955855",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020110047",
                    "waktu_lapor": "01-02-2023 05:19:38",
                    "pembuat_laporan": "CC.54.KUNDERI",
                    "waktu_response": "01-02-2023 05:40:27",
                    "waktu_recovery": "01-02-2023 06:04:38",
                    "durasi_response_time": 1249,
                    "durasi_recovery_time": 1451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAT",
                    "alamat_pelapor": "JL ABDULRAHMAN RT 12/5 NO 30 KEL CIBUBUR KEC CIRACAS JAKTIM ACUAN: DEPAN CAFE TERAS NENEK",
                    "no_telp_pelapor": "081315311136",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020110892",
                    "waktu_lapor": "01-02-2023 05:57:10",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 06:09:45",
                    "waktu_recovery": "01-02-2023 06:24:34",
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indrawan",
                    "alamat_pelapor": "KP BABAKAN No.6 RT.3 RW.4",
                    "no_telp_pelapor": "6281382204166",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100692",
                    "waktu_lapor": "01-02-2023 05:58:52",
                    "pembuat_laporan": "CC.52.FIANI",
                    "waktu_response": "01-02-2023 06:34:04",
                    "waktu_recovery": "01-02-2023 08:06:55",
                    "durasi_response_time": 2112,
                    "durasi_recovery_time": 5571,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SERLY ",
                    "alamat_pelapor": "JL ANGGUR KEL KELAPA DUA WETAN KEC CIRACAS JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285795092233",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020113174",
                    "waktu_lapor": "01-02-2023 07:35:40",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_response": "01-02-2023 08:16:41",
                    "waktu_recovery": "01-02-2023 08:22:09",
                    "durasi_response_time": 2461,
                    "durasi_recovery_time": 328,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JONI",
                    "alamat_pelapor": "JL SWADAYA 1 KP TIPAR RT2 RW 11 NO 50 KEL MEKARSARI KEC CIMANGGIS KOTA DEPOK JAWA BARAT (ACUAN : DEPAN KOMP MANADO) ",
                    "no_telp_pelapor": "02122851164",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5323020100931",
                    "waktu_lapor": "01-02-2023 07:52:35",
                    "pembuat_laporan": "CC.53.DIRMAN",
                    "waktu_response": "01-02-2023 08:12:37",
                    "waktu_recovery": "01-02-2023 08:27:36",
                    "durasi_response_time": 1202,
                    "durasi_recovery_time": 899,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUBADI",
                    "alamat_pelapor": "JL. ABDUL MUTOLIB GG. MEDE 2 RT 7 RW 8 NO.8 KEL TUGU KEC. CIMANGGIS KOTA DEPOK. LOKASI KONTRAKAN BAGIAN BELAKANG.",
                    "no_telp_pelapor": "6285782221018",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020113902",
                    "waktu_lapor": "01-02-2023 08:09:42",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_response": "01-02-2023 08:36:19",
                    "waktu_recovery": "01-02-2023 08:52:37",
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WERDININGSIH",
                    "alamat_pelapor": "JL KAPITAN 3 NO.74 RT 02/10, KEC TAPOS, KEL SUKATANI .DEPOK. ACUAN : DEKAT KLINIK BIDAN WENTI",
                    "no_telp_pelapor": "0218743383",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100871",
                    "waktu_lapor": "01-02-2023 08:14:37",
                    "pembuat_laporan": "CC.52.YUDHA.LC",
                    "waktu_response": "01-02-2023 08:31:30",
                    "waktu_recovery": "01-02-2023 09:02:34",
                    "durasi_response_time": 1013,
                    "durasi_recovery_time": 1864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "49872",
                    "nama_pelapor": "korintus.splp3i@gmail.com",
                    "alamat_pelapor": ": JL.PONCOL RT 015/RW 009 NO.73 CIRACAS JAKARTA TIMUR",
                    "no_telp_pelapor": "081316951370",
                    "keterangan_media": "x",
                    "media": "Email",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020114078",
                    "waktu_lapor": "01-02-2023 08:17:06",
                    "pembuat_laporan": "CC.54.yulianingsih",
                    "waktu_response": "01-02-2023 08:56:53",
                    "waktu_recovery": "01-02-2023 09:05:24",
                    "durasi_response_time": 2387,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "244717",
                    "nama_pelapor": "BP BONGOT",
                    "alamat_pelapor": "JL USMAN NO.3 RT-11 / RW-11KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR LOKASI: DEKAT  SMA N 105 ",
                    "no_telp_pelapor": "082119294023",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020114668",
                    "waktu_lapor": "01-02-2023 08:42:34",
                    "pembuat_laporan": "CC.54.JUNIYATI",
                    "waktu_response": "01-02-2023 09:14:26",
                    "waktu_recovery": "01-02-2023 09:23:22",
                    "durasi_response_time": 1912,
                    "durasi_recovery_time": 536,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU HENI / BP YUSMAN ",
                    "alamat_pelapor": "JL SUKAMTO 1 KOMPL ZENI AD -4 RT 2/8  NO 4 KEL PEKAYON KEC PASAR REBO KOTA JAK TIM > ",
                    "no_telp_pelapor": "081316188007",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115469",
                    "waktu_lapor": "01-02-2023 09:19:02",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 09:33:33",
                    "waktu_recovery": "01-02-2023 09:35:34",
                    "durasi_response_time": 871,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diah Ade",
                    "alamat_pelapor": "JL CARAKA BUANA No. RT.14 RW.3",
                    "no_telp_pelapor": "628561005362",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115549",
                    "waktu_lapor": "01-02-2023 09:22:59",
                    "pembuat_laporan": "cc.54.zulkarnain",
                    "waktu_response": "01-02-2023 09:41:28",
                    "waktu_recovery": "01-02-2023 10:11:29",
                    "durasi_response_time": 1109,
                    "durasi_recovery_time": 1801,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "JL REMAJA RT-5 / RW-1 NO. 190 KEL PONDOK RANGGON KEC CIPAYUNG JAKTIM LOKASI WARUNG SEMBAKO",
                    "no_telp_pelapor": "082334484280",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115758",
                    "waktu_lapor": "01-02-2023 09:31:17",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 09:57:31",
                    "waktu_recovery": "01-02-2023 10:25:33",
                    "durasi_response_time": 1574,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "christopher",
                    "alamat_pelapor": "JL JAMBORE RT.1 RW.6 HARJAMUKTI",
                    "no_telp_pelapor": "6285779436426",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115785",
                    "waktu_lapor": "01-02-2023 09:32:52",
                    "pembuat_laporan": "CC.54.DANDY",
                    "waktu_response": "01-02-2023 09:57:19",
                    "waktu_recovery": "01-02-2023 10:15:13",
                    "durasi_response_time": 1467,
                    "durasi_recovery_time": 1074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL RAYA SENTEK NO 29 RT 11 RW 3 KEL CIRACAS KEC CIRACAS KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "082213641119",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020116031",
                    "waktu_lapor": "01-02-2023 09:42:58",
                    "pembuat_laporan": "CC.54.ANDI_SOSHA",
                    "waktu_response": "01-02-2023 10:00:50",
                    "waktu_recovery": "01-02-2023 10:03:39",
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL  ",
                    "alamat_pelapor": "GG. UNTUNG SELATAN KP AREMAN RT-5 / RW-5 NO- KEC . CIMANGGIS KEL . TUGU KOTA DEPOK ACUAN LOKASI DEPANSETU PEDONGKELAN ",
                    "no_telp_pelapor": "08889218171",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020116310",
                    "waktu_lapor": "01-02-2023 09:53:24",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 10:25:14",
                    "waktu_recovery": "01-02-2023 10:36:20",
                    "durasi_response_time": 1910,
                    "durasi_recovery_time": 666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indah Lestary",
                    "alamat_pelapor": "JL JL EPATIK II RY CENTEX RT3/10 CIRACAS No.0",
                    "no_telp_pelapor": "6288223910209",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020101684",
                    "waktu_lapor": "01-02-2023 09:55:11",
                    "pembuat_laporan": "CC.51.MUZDALIFAH",
                    "waktu_response": "01-02-2023 10:22:17",
                    "waktu_recovery": "01-02-2023 10:37:28",
                    "durasi_response_time": 1626,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVI",
                    "alamat_pelapor": "JL MUALIM  NO- RT-6  RW-14 KEL CIBUBUR KEC CIRACAS KOTA JAKARTA TIMUR / LOKASI TOKO SINAR PINGGIR JALAN RAYA, PAGAR HIJAU ",
                    "no_telp_pelapor": "081317163367",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5323020101186",
                    "waktu_lapor": "01-02-2023 10:19:36",
                    "pembuat_laporan": "CC.53.ERWIN",
                    "waktu_response": "01-02-2023 10:39:29",
                    "waktu_recovery": "01-02-2023 10:58:03",
                    "durasi_response_time": 1193,
                    "durasi_recovery_time": 1114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUSUF ARIF",
                    "alamat_pelapor": "JL PEKAYON NO 56A RT7/6 KEL KALISARI KEC PS REBO JAKTIM. ACUAN : DEKAT KOMP BELAKANG BRIGIP / SD 16 PEKAYON ",
                    "no_telp_pelapor": "087784661597",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G3223020100763",
                    "waktu_lapor": "01-02-2023 10:29:37",
                    "pembuat_laporan": "CC.32.SUGIARTO01",
                    "waktu_response": "01-02-2023 10:46:33",
                    "waktu_recovery": "01-02-2023 11:07:57",
                    "durasi_response_time": 1016,
                    "durasi_recovery_time": 1284,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU WIDODO",
                    "alamat_pelapor": "JL KAMPUNG BARU GG SENTOSA NO 52 RT 11 / RW 09 KEL KLAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR, DIDEKAT OJEK JENGKOL",
                    "no_telp_pelapor": "087887696638",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020117352",
                    "waktu_lapor": "01-02-2023 10:29:55",
                    "pembuat_laporan": "cc.54.Sulaeman",
                    "waktu_response": "01-02-2023 10:47:54",
                    "waktu_recovery": "01-02-2023 10:57:39",
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIKI",
                    "alamat_pelapor": "JL KALISARI RAYA NO 23 RT-11 / RW-2 KEL KALISARI KEC PASAR REBO JAKTIM  : DEKAT TOKO ASEGRI",
                    "no_telp_pelapor": "081282173022",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020117848",
                    "waktu_lapor": "01-02-2023 10:47:36",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_response": "01-02-2023 11:10:54",
                    "waktu_recovery": "01-02-2023 11:24:24",
                    "durasi_response_time": 1398,
                    "durasi_recovery_time": 810,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22101720971",
                    "nama_pelapor": "BP MAULANA ",
                    "alamat_pelapor": "JL SWADAYA III PR PURI KENCANA PERMAI 1 BLOK B NO 7 KEL/KEC CIMANGGIS KOTA DEPOK.  ( DEKAT PLANET BAN) ",
                    "no_telp_pelapor": "081288013435",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020101886",
                    "waktu_lapor": "01-02-2023 10:54:06",
                    "pembuat_laporan": "CC.51.DOKRI",
                    "waktu_response": "01-02-2023 11:12:05",
                    "waktu_recovery": "01-02-2023 11:23:44",
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL. KERAMAT 3 KP CIHERANG NO.10 RT-1 RW-7 KEL. SUKTANI KEC. TAPOS KOTA DEPOK - LOKASI DEKAT PERUMAHAN GAHARU / SMK PENERBANGAN",
                    "no_telp_pelapor": "082183082134",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020118456",
                    "waktu_lapor": "01-02-2023 11:07:52",
                    "pembuat_laporan": "CC.54.M_NOVIYANTO.LC",
                    "waktu_response": "01-02-2023 11:25:24",
                    "waktu_recovery": "01-02-2023 11:43:21",
                    "durasi_response_time": 1052,
                    "durasi_recovery_time": 1077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUGI",
                    "alamat_pelapor": "JL.SANGGING NO.23 RT 12 RW1 KELURAHAN PASIR GUNUNG SELATAN KEC. CIMANGGIS, KOTA DEPOK, JAWA BARAT (DEPAN JL SANGGING 3)\\n",
                    "no_telp_pelapor": "085700641887",
                    "keterangan_media": "x",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020118605",
                    "waktu_lapor": "01-02-2023 11:12:15",
                    "pembuat_laporan": "CC.54.BIMA_AU",
                    "waktu_response": "01-02-2023 11:38:08",
                    "waktu_recovery": "01-02-2023 11:39:45",
                    "durasi_response_time": 1553,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "151407",
                    "nama_pelapor": "IBU AGNES",
                    "alamat_pelapor": "JL GONGSENG RY GG. H.JIPIN NO 37 - RT-7 / RW-10 KEL CIJANTUNG KEC PASAR REBO JAKARTA TIMUR ACUAN : DEKAT MASJID",
                    "no_telp_pelapor": "081292767293",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G2323020100281",
                    "waktu_lapor": "01-02-2023 12:17:26",
                    "pembuat_laporan": "CC.23.SABAN",
                    "waktu_response": "01-02-2023 12:42:57",
                    "waktu_recovery": "01-02-2023 12:53:53",
                    "durasi_response_time": 1531,
                    "durasi_recovery_time": 656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDUL",
                    "alamat_pelapor": "JL. SERUT RT. 003/04 NO. G4 KEC. CIPAYUNG KEL. PONDOK RANGGON JAKARTA TIMUR LOKASI: 300M DARI GANG ",
                    "no_telp_pelapor": "6285655807735",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5323020101457",
                    "waktu_lapor": "01-02-2023 12:26:18",
                    "pembuat_laporan": "CC.53.HARIEST",
                    "waktu_response": "01-02-2023 12:39:38",
                    "waktu_recovery": "01-02-2023 12:46:48",
                    "durasi_response_time": 800,
                    "durasi_recovery_time": 430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARUF",
                    "alamat_pelapor": "JL CILANGKAP BARU NO 20 RT-3 / RW-1 KEL CILANGKAP KEC CIPAYUNG JAKTIM // DEKAT DENGAN ALFAMART",
                    "no_telp_pelapor": "6281586053371",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020120810",
                    "waktu_lapor": "01-02-2023 12:26:54",
                    "pembuat_laporan": "CC.54.M_SYARIF",
                    "waktu_response": "01-02-2023 12:40:32",
                    "waktu_recovery": "01-02-2023 12:45:47",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIZQI",
                    "alamat_pelapor": "PR ADHIGRIYA JL SEPAKAT X NO C1 KEL CIPAYUNG KEC CILANGKAP KOTA JAKARTA TIMUR // DEKAT DENGAN VIVO POM BENSIN",
                    "no_telp_pelapor": "081285355531",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020101373",
                    "waktu_lapor": "31-12-1969 17:00:00",
                    "pembuat_laporan": "CC.52.AKBAR_P",
                    "waktu_response": "01-02-2023 13:12:47",
                    "waktu_recovery": "01-02-2023 13:18:14",
                    "durasi_response_time": 1675282367,
                    "durasi_recovery_time": 327,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUYOTO / IBU ",
                    "alamat_pelapor": "JL GLAMOR  RT-4 / RW-7 KEL PEKAYON KEC PASAR REBO KOTA JAKARTA TIMUR > DEKAT ",
                    "no_telp_pelapor": "6287778500357",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122220",
                    "waktu_lapor": "01-02-2023 13:20:02",
                    "pembuat_laporan": "CC.54.FUADY",
                    "waktu_response": "01-02-2023 13:37:16",
                    "waktu_recovery": "01-02-2023 13:46:01",
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI MAULANA",
                    "alamat_pelapor": "JL TANAH MERDEKA NO.2 RT-4 / RW-4 KEL RAMBUTAN KEC CIRACAS JAKTIM. BELAKANG TERMINAL KP RAMBUTAN ",
                    "no_telp_pelapor": "089631740101",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122586",
                    "waktu_lapor": "01-02-2023 13:33:56",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 13:46:24",
                    "waktu_recovery": "01-02-2023 13:48:57",
                    "durasi_response_time": 748,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andriko Multiarno",
                    "alamat_pelapor": "JL KALISARI LAPAN No.103 RT.11 RW.1 PEKAYON",
                    "no_telp_pelapor": "6287775511157",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122956",
                    "waktu_lapor": "01-02-2023 13:50:40",
                    "pembuat_laporan": "CC.54.FATHUR",
                    "waktu_response": "01-02-2023 14:16:10",
                    "waktu_recovery": "01-02-2023 14:46:09",
                    "durasi_response_time": 1530,
                    "durasi_recovery_time": 1799,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SAIFUL",
                    "alamat_pelapor": "JL BELLY 2 RT-2 / RW-6 NO.2 KEL PEKAYON KEC PASAR REBO JAKARTA TIMUR ACUAN: DEKAT NASI BUAR",
                    "no_telp_pelapor": "08979123444",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122968",
                    "waktu_lapor": "01-02-2023 13:51:15",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 14:23:30",
                    "waktu_recovery": "01-02-2023 14:35:46",
                    "durasi_response_time": 1935,
                    "durasi_recovery_time": 736,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Hadi",
                    "alamat_pelapor": "Jl. Pringgondani No.47",
                    "no_telp_pelapor": "6288210047111",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020101538",
                    "waktu_lapor": "01-02-2023 14:17:40",
                    "pembuat_laporan": "CC.52.FATHAN",
                    "waktu_response": "01-02-2023 14:34:56",
                    "waktu_recovery": "01-02-2023 14:37:21",
                    "durasi_response_time": 1036,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "JL CIBUBUR IV     RT-4 / RW-2 NO - KEL CIBUBUR KEC CIRACAS JAKTIM// DEKAT DENGAN KANTOR KELURAHAN CIBUBUR ",
                    "no_telp_pelapor": "6285693074793",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020102631",
                    "waktu_lapor": "01-02-2023 14:43:42",
                    "pembuat_laporan": "CC.51.YUSUF",
                    "waktu_response": "01-02-2023 15:00:03",
                    "waktu_recovery": "01-02-2023 15:07:51",
                    "durasi_response_time": 981,
                    "durasi_recovery_time": 468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFI  MULYADI",
                    "alamat_pelapor": "KP KELAPA DUA JL LEBAK NO 130 RT-5 / RW-9  KEL TUGU KEC CIMANGGIS KOTA DEPOK//SAMPING DIFA CLUSTER ",
                    "no_telp_pelapor": "081210977327",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020124885",
                    "waktu_lapor": "01-02-2023 15:38:11",
                    "pembuat_laporan": "CC.54.DENDI",
                    "waktu_response": "01-02-2023 16:05:44",
                    "waktu_recovery": "01-02-2023 16:11:06",
                    "durasi_response_time": 1653,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "JL CIBUBUR RT 3 RW 12 NO 9 KEL CIBUBUR KEC CIRACAS JAKTIM \\nACUAN LOKASI MIE AYAM KOTA PARAHYANGAN /SEBELAH INDOMARET ",
                    "no_telp_pelapor": "08871859891",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125081",
                    "waktu_lapor": "01-02-2023 15:53:29",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 16:13:55",
                    "waktu_recovery": "01-02-2023 16:19:06",
                    "durasi_response_time": 1226,
                    "durasi_recovery_time": 311,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ferdy surya syahputra",
                    "alamat_pelapor": "GG ANGSA II BLOK RINGIN No. RT.9 RW.3 CIBUBUR",
                    "no_telp_pelapor": "6285171173097",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125388",
                    "waktu_lapor": "01-02-2023 16:16:35",
                    "pembuat_laporan": "CC.54.NANDI",
                    "waktu_response": "01-02-2023 16:37:57",
                    "waktu_recovery": "01-02-2023 16:46:36",
                    "durasi_response_time": 1282,
                    "durasi_recovery_time": 519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01114311788",
                    "nama_pelapor": "IBU ZOLA",
                    "alamat_pelapor": "JL RAYA PONDOK RANGGON PERUM CIBUBUR VILLA 3 BLOK C NO 6 KEL HARJAMUKTI KEC CIMANGGIS KOTA DEPOK / DEKAT TPU PONDOK RANGGON",
                    "no_telp_pelapor": "08118651104",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125474",
                    "waktu_lapor": "01-02-2023 16:24:57",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 16:40:12",
                    "waktu_recovery": "01-02-2023 16:42:18",
                    "durasi_response_time": 915,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "didit",
                    "alamat_pelapor": "JL BARET BIRU III RT.5 RW.3 KALISARI",
                    "no_telp_pelapor": "6287888865707",
                    "keterangan_media": "x",
                    "media": "PLN Mobile",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125498",
                    "waktu_lapor": "01-02-2023 16:27:22",
                    "pembuat_laporan": "CC.54.RAMDANI",
                    "waktu_response": "01-02-2023 16:43:23",
                    "waktu_recovery": "01-02-2023 16:56:44",
                    "durasi_response_time": 961,
                    "durasi_recovery_time": 801,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ULPA",
                    "alamat_pelapor": "PR BUKIT GOLF CLUSTER BULEVARD TERRACE BLOK BB 4 NO 2 JL - RT - RW - KEL BOJONG NANGKA KEC GN PUTRI DEKAT POS SATPAM",
                    "no_telp_pelapor": "02121386069",
                    "keterangan_media": "x",
                    "media": "Call PLN 123",
                    "waktu_media": "31-12-1969 17:00:00",
                    "nama_posko": "POSKO CIRACAS"
                }
            ],
            daftarGangguanDiselesaikanMobileAPKT: [
                {
                    "no_laporan": "G5423020100150",
                    "waktu_lapor": "01-02-2023 00:16:17",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 00:56:28",
                    "waktu_recovery": "01-02-2023 01:00:37",
                    "durasi_response_time": 2411,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raihana S. Rahmahadi",
                    "alamat_pelapor": "JL BKT RAFLESIA N8-16",
                    "no_telp_pelapor": "6282138889101",
                    "keterangan_pelapor": "MCB LEMAH DAYA RI/2200VA. SESUAI INFO PELANGGAN SUDAH ADA PETUGAS YANG MENGHUBUNGI DIINFORMASIKAN AKAN ADA PETUGAS YANG DATANG KE LOKASI.",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020100985",
                    "waktu_lapor": "01-02-2023 03:09:50",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 03:42:40",
                    "waktu_recovery": "01-02-2023 03:49:35",
                    "durasi_response_time": 1970,
                    "durasi_recovery_time": 415,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risky Ariyanto",
                    "alamat_pelapor": "JL JANKES AD No. RT.7 RW.2",
                    "no_telp_pelapor": "6285240208016",
                    "keterangan_pelapor": "gagal isi token dan di meteran ada tulisan Periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020101461",
                    "waktu_lapor": "01-02-2023 05:38:01",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 05:48:13",
                    "waktu_recovery": "01-02-2023 05:54:06",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 353,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Junaedi Muntoro",
                    "alamat_pelapor": "PR BKT GOLF ARCADIA BLK G.06 No.5 CBBR",
                    "no_telp_pelapor": "628111588806",
                    "keterangan_pelapor": "Mohon bantuan isi token PLN 3214732093\\n\\nPT. KARYA CANTIKA KUSUMA\\n\\nBukit Golf Riverside\\nKluster Arcadia Blok G6/5\\nBojong Nangka Gunung Putri Bogor\\n\\nGagal isi Tokel Tertera Meteran TERPERIKSA.\\n\\nMOHON BANTUAN PAK..",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5523020100067",
                    "waktu_lapor": "01-02-2023 05:57:02",
                    "pembuat_laporan": "CC.55.SUMIATI",
                    "waktu_response": "01-02-2023 06:18:55",
                    "waktu_recovery": "01-01-1970 00:00:00",
                    "durasi_response_time": 1313,
                    "durasi_recovery_time": 33958371,
                    "status_akhir": "Dibatalkan",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANAL ",
                    "alamat_pelapor": "JL MANUNGGAL RT 05 RW 02 KEL KELAPA  DUA WETAN KEC CIRACAS JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020103015",
                    "waktu_lapor": "01-02-2023 07:39:03",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_response": "01-02-2023 08:14:56",
                    "waktu_recovery": "01-02-2023 08:19:32",
                    "durasi_response_time": 2153,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIN",
                    "alamat_pelapor": "JL. HAJI MIUN NO.97 RT. 1 RW 2 KEL KALISARI KEC. PASAR REBO JAKTIM, SEBERANG CAFE LAW COFFE ",
                    "no_telp_pelapor": "082112050265",
                    "keterangan_pelapor": "MCB LEMAH DAYA 1.300 VA ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020104169",
                    "waktu_lapor": "01-02-2023 08:33:35",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_response": "01-02-2023 08:52:35",
                    "waktu_recovery": "01-02-2023 09:01:28",
                    "durasi_response_time": 1140,
                    "durasi_recovery_time": 533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TARDI ",
                    "alamat_pelapor": "JL CENGKEH 4 RT-7 / RW-10 NO 11A KEL PEKAYON KEC PASAR REBO JAKTIM ",
                    "no_telp_pelapor": "085218427040",
                    "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020104995",
                    "waktu_lapor": "01-02-2023 09:07:43",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_response": "01-02-2023 09:45:58",
                    "waktu_recovery": "01-02-2023 09:49:27",
                    "durasi_response_time": 2295,
                    "durasi_recovery_time": 209,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAMSUDIN",
                    "alamat_pelapor": "SETEMPAT EX TEMPAT POOL TAKSI JL RAYA PEKAPURAN PERUM GRAND TABEBUYA CIMANGGIS BLOK B NO. 9  RT 01/ 05 KEL CURUG KEC CIMAMNGIS KOTA DEPOK ( DEPAN PABRIK POMPA ).",
                    "no_telp_pelapor": "082111030313",
                    "keterangan_pelapor": "MCB RUSAK DAYA 2200 VA",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105409",
                    "waktu_lapor": "01-02-2023 09:23:04",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 10:00:11",
                    "waktu_recovery": "01-02-2023 10:20:47",
                    "durasi_response_time": 2227,
                    "durasi_recovery_time": 1236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS",
                    "alamat_pelapor": "JL KP BABAKAN RT10/2",
                    "no_telp_pelapor": "62895410754990",
                    "keterangan_pelapor": "listrik sy mati tetangga nyala",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105673",
                    "waktu_lapor": "01-02-2023 09:31:37",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_response": "01-02-2023 10:14:24",
                    "waktu_recovery": "01-02-2023 10:30:23",
                    "durasi_response_time": 2567,
                    "durasi_recovery_time": 959,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL RAYA PONCOL NO 18 RT-7 / RW-9 KEL CIRACAS JAKTIM (AYAM BAKAR EXCO) DEKAT AIRLANGGA",
                    "no_telp_pelapor": "081282196831",
                    "keterangan_pelapor": "1 RUMAH PADAM APP BLANK",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105691",
                    "waktu_lapor": "01-02-2023 09:32:22",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_response": "01-02-2023 09:55:27",
                    "waktu_recovery": "01-02-2023 10:04:21",
                    "durasi_response_time": 1385,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0463291",
                    "nama_pelapor": "IBU NONONG",
                    "alamat_pelapor": "PERUM TAMAN LAGUNA JL TAMAN LAGUNA BLOK N1 NO.15 RT-3 / RW-14 KEL/KEC JATI SAMPURNA KOTA BEKASI. LAPANGAN TENIS ",
                    "no_telp_pelapor": "0895411953725",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020105776",
                    "waktu_lapor": "01-02-2023 09:35:32",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_response": "01-02-2023 10:14:12",
                    "waktu_recovery": "01-02-2023 10:27:22",
                    "durasi_response_time": 2320,
                    "durasi_recovery_time": 790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAWAN ",
                    "alamat_pelapor": "JL RUKUN 1 NO 42B RT 006/08  KEL PEKAYON KEC PASAR REBO JAKTIM ACUAN LOKASI DEKAT TOWER",
                    "no_telp_pelapor": "082122239607",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN (PTL PADAM) TERKAIT G5423020104437",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106167",
                    "waktu_lapor": "01-02-2023 09:49:58",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 10:29:53",
                    "waktu_recovery": "01-02-2023 10:36:23",
                    "durasi_response_time": 2395,
                    "durasi_recovery_time": 390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi irwan",
                    "alamat_pelapor": "JL RAYA SUCI No. RT.10 RW.3 SUSUKAN",
                    "no_telp_pelapor": "6288210530498",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106298",
                    "waktu_lapor": "01-02-2023 09:54:29",
                    "pembuat_laporan": "CC.54.MAFTUH.LC",
                    "waktu_response": "01-02-2023 10:31:46",
                    "waktu_recovery": "01-02-2023 10:50:10",
                    "durasi_response_time": 2237,
                    "durasi_recovery_time": 1104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP OKTA",
                    "alamat_pelapor": "JL BEXMAN RT 10/4 NO 79 KEL CIPAYUNG KEC CIPAYUNG JAKTIM. ACUAN LOKASI BELAKANG PUSKESMAS CIPAYUNG ",
                    "no_telp_pelapor": "081310403355",
                    "keterangan_pelapor": "DISPLAY PADA APP TERTERA PERIKSA, PELANGGAN BERADA DI LOKASI ( LISTRIK MASIH MENYALA )",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106594",
                    "waktu_lapor": "01-02-2023 10:04:47",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 10:19:52",
                    "waktu_recovery": "01-02-2023 10:22:57",
                    "durasi_response_time": 905,
                    "durasi_recovery_time": 185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suna Rdi",
                    "alamat_pelapor": "JL RY.LAVAN PEKAYON. No.00 RT.10 RW.1 PEKAYON.",
                    "no_telp_pelapor": "6281213324629",
                    "keterangan_pelapor": "Dengan hormat. kpd pimpinan Pln area ciracas. dengan ini kami laporkan . bahwa kwh listrik di tempat kami tidak bisa isi pulsa.\\ndan ada tulisan periksa. terus lampu uda padam.  Demikianlah. mohon segera di tindaklanjuti. ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106730",
                    "waktu_lapor": "01-02-2023 10:10:26",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 10:25:10",
                    "waktu_recovery": "01-02-2023 10:30:18",
                    "durasi_response_time": 884,
                    "durasi_recovery_time": 308,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yunardi Syam",
                    "alamat_pelapor": "PR PD NURUL FIKRI KAV RUKO No.R6 RT.7 RW.7 TUGU",
                    "no_telp_pelapor": "6285777627011",
                    "keterangan_pelapor": "meteran tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020106951",
                    "waktu_lapor": "01-02-2023 10:18:37",
                    "pembuat_laporan": "CC.54.D_ISLAMIYAH",
                    "waktu_response": "01-02-2023 10:56:56",
                    "waktu_recovery": "01-02-2023 11:04:51",
                    "durasi_response_time": 2299,
                    "durasi_recovery_time": 475,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01107737130",
                    "nama_pelapor": "BP SRIDIWIATNO ",
                    "alamat_pelapor": "JL H KAMET NO 11 RT 16/9 KEL PEKAYON KEC PASAR REBO JAKTIM// BALAI BESAR KIMA KEMASAN ",
                    "no_telp_pelapor": "08121005601",
                    "keterangan_pelapor": "APP BLANK (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020109056",
                    "waktu_lapor": "01-02-2023 11:38:16",
                    "pembuat_laporan": "CC.54.ASNAH",
                    "waktu_response": "01-02-2023 12:04:12",
                    "waktu_recovery": "01-02-2023 12:33:02",
                    "durasi_response_time": 1556,
                    "durasi_recovery_time": 1730,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "192682",
                    "nama_pelapor": "IBU NURDANIYAH",
                    "alamat_pelapor": "SETEMPAT RUMAH KONTRAKAN SAKINAH JL WARGA  1 BRT-9 / RW-6 KEL PONDOK RANGGONKEC CIPAYUNG JAKTIM ",
                    "no_telp_pelapor": "081294148137",
                    "keterangan_pelapor": "1 RUMAH PADAM (R1T / 1300 VA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020109118",
                    "waktu_lapor": "01-02-2023 11:41:28",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_response": "01-02-2023 12:04:44",
                    "waktu_recovery": "01-02-2023 12:29:40",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 1496,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANU",
                    "alamat_pelapor": "JL PPA  RT-5 / RW-4 KEL CEGER ",
                    "no_telp_pelapor": "08885955855",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL PADAM ) ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020110047",
                    "waktu_lapor": "01-02-2023 12:19:38",
                    "pembuat_laporan": "CC.54.KUNDERI",
                    "waktu_response": "01-02-2023 12:40:27",
                    "waktu_recovery": "01-02-2023 13:04:38",
                    "durasi_response_time": 1249,
                    "durasi_recovery_time": 1451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAT",
                    "alamat_pelapor": "JL ABDULRAHMAN RT 12/5 NO 30 KEL CIBUBUR KEC CIRACAS JAKTIM ACUAN: DEPAN CAFE TERAS NENEK",
                    "no_telp_pelapor": "081315311136",
                    "keterangan_pelapor": "SR TERPUTUS (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020110892",
                    "waktu_lapor": "01-02-2023 12:57:10",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 13:09:45",
                    "waktu_recovery": "01-02-2023 13:24:34",
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indrawan",
                    "alamat_pelapor": "KP BABAKAN No.6 RT.3 RW.4",
                    "no_telp_pelapor": "6281382204166",
                    "keterangan_pelapor": "kwh meter tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020113174",
                    "waktu_lapor": "01-02-2023 14:35:40",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_response": "01-02-2023 15:16:41",
                    "waktu_recovery": "01-02-2023 15:22:09",
                    "durasi_response_time": 2461,
                    "durasi_recovery_time": 328,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JONI",
                    "alamat_pelapor": "JL SWADAYA 1 KP TIPAR RT2 RW 11 NO 50 KEL MEKARSARI KEC CIMANGGIS KOTA DEPOK JAWA BARAT (ACUAN : DEPAN KOMP MANADO) ",
                    "no_telp_pelapor": "02122851164",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 1/2/23 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER 14031837074. DAN PADA STATUS P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. PTL HAMPIR PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020113902",
                    "waktu_lapor": "01-02-2023 15:09:42",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_response": "01-02-2023 15:36:19",
                    "waktu_recovery": "01-02-2023 15:52:37",
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WERDININGSIH",
                    "alamat_pelapor": "JL KAPITAN 3 NO.74 RT 02/10, KEC TAPOS, KEL SUKATANI .DEPOK. ACUAN : DEKAT KLINIK BIDAN WENTI",
                    "no_telp_pelapor": "0218743383",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43  ( 3.17 KWH ) ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020114078",
                    "waktu_lapor": "01-02-2023 15:17:06",
                    "pembuat_laporan": "CC.54.yulianingsih",
                    "waktu_response": "01-02-2023 15:56:53",
                    "waktu_recovery": "01-02-2023 16:05:24",
                    "durasi_response_time": 2387,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "244717",
                    "nama_pelapor": "BP BONGOT",
                    "alamat_pelapor": "JL USMAN NO.3 RT-11 / RW-11KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR LOKASI: DEKAT  SMA N 105 ",
                    "no_telp_pelapor": "082119294023",
                    "keterangan_pelapor": "1 RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020114668",
                    "waktu_lapor": "01-02-2023 15:42:34",
                    "pembuat_laporan": "CC.54.JUNIYATI",
                    "waktu_response": "01-02-2023 16:14:26",
                    "waktu_recovery": "01-02-2023 16:23:22",
                    "durasi_response_time": 1912,
                    "durasi_recovery_time": 536,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU HENI / BP YUSMAN ",
                    "alamat_pelapor": "JL SUKAMTO 1 KOMPL ZENI AD -4 RT 2/8  NO 4 KEL PEKAYON KEC PASAR REBO KOTA JAK TIM > ",
                    "no_telp_pelapor": "081316188007",
                    "keterangan_pelapor": "1 RUMAH PADAM DAYA R2 / 3500 VA \\nPELANGGAN MENGHUBUNGI KEMBALI.CC.52.SANTOSO",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115469",
                    "waktu_lapor": "01-02-2023 16:19:02",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 16:33:33",
                    "waktu_recovery": "01-02-2023 16:35:34",
                    "durasi_response_time": 871,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diah Ade",
                    "alamat_pelapor": "JL CARAKA BUANA No. RT.14 RW.3",
                    "no_telp_pelapor": "628561005362",
                    "keterangan_pelapor": "kwh meter periksa.gk bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115549",
                    "waktu_lapor": "01-02-2023 16:22:59",
                    "pembuat_laporan": "cc.54.zulkarnain",
                    "waktu_response": "01-02-2023 16:41:28",
                    "waktu_recovery": "01-02-2023 17:11:29",
                    "durasi_response_time": 1109,
                    "durasi_recovery_time": 1801,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "JL REMAJA RT-5 / RW-1 NO. 190 KEL PONDOK RANGGON KEC CIPAYUNG JAKTIM LOKASI WARUNG SEMBAKO",
                    "no_telp_pelapor": "082334484280",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, DISPLAY BLANK ( PTL HAMPIR PADAM )",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115758",
                    "waktu_lapor": "01-02-2023 16:31:17",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 16:57:31",
                    "waktu_recovery": "01-02-2023 17:25:33",
                    "durasi_response_time": 1574,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "christopher",
                    "alamat_pelapor": "JL JAMBORE RT.1 RW.6 HARJAMUKTI",
                    "no_telp_pelapor": "6285779436426",
                    "keterangan_pelapor": "tulisan \\\"periksa\\\" terus",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020115785",
                    "waktu_lapor": "01-02-2023 16:32:52",
                    "pembuat_laporan": "CC.54.DANDY",
                    "waktu_response": "01-02-2023 16:57:19",
                    "waktu_recovery": "01-02-2023 17:15:13",
                    "durasi_response_time": 1467,
                    "durasi_recovery_time": 1074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL RAYA SENTEK NO 29 RT 11 RW 3 KEL CIRACAS KEC CIRACAS KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "082213641119",
                    "keterangan_pelapor": "BANYAK RUMAH PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020116031",
                    "waktu_lapor": "01-02-2023 16:42:58",
                    "pembuat_laporan": "CC.54.ANDI_SOSHA",
                    "waktu_response": "01-02-2023 17:00:50",
                    "waktu_recovery": "01-02-2023 17:03:39",
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL  ",
                    "alamat_pelapor": "GG. UNTUNG SELATAN KP AREMAN RT-5 / RW-5 NO- KEC . CIMANGGIS KEL . TUGU KOTA DEPOK ACUAN LOKASI DEPANSETU PEDONGKELAN ",
                    "no_telp_pelapor": "08889218171",
                    "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020116310",
                    "waktu_lapor": "01-02-2023 16:53:24",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 17:25:14",
                    "waktu_recovery": "01-02-2023 17:36:20",
                    "durasi_response_time": 1910,
                    "durasi_recovery_time": 666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indah Lestary",
                    "alamat_pelapor": "JL JL EPATIK II RY CENTEX RT3/10 CIRACAS No.0",
                    "no_telp_pelapor": "6288223910209",
                    "keterangan_pelapor": "Pada saat Pengisian Token seringkali selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020117352",
                    "waktu_lapor": "01-02-2023 17:29:55",
                    "pembuat_laporan": "cc.54.Sulaeman",
                    "waktu_response": "01-02-2023 17:47:54",
                    "waktu_recovery": "01-02-2023 17:57:39",
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIKI",
                    "alamat_pelapor": "JL KALISARI RAYA NO 23 RT-11 / RW-2 KEL KALISARI KEC PASAR REBO JAKTIM  : DEKAT TOKO ASEGRI",
                    "no_telp_pelapor": "081282173022",
                    "keterangan_pelapor": "1 RUMAH PADAM (DISPLAY APP BLANK SEBELUMNYA TERTERA PERIKSA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020117848",
                    "waktu_lapor": "01-02-2023 17:47:36",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_response": "01-02-2023 18:10:54",
                    "waktu_recovery": "01-02-2023 18:24:24",
                    "durasi_response_time": 1398,
                    "durasi_recovery_time": 810,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22101720971",
                    "nama_pelapor": "BP MAULANA ",
                    "alamat_pelapor": "JL SWADAYA III PR PURI KENCANA PERMAI 1 BLOK B NO 7 KEL/KEC CIMANGGIS KOTA DEPOK.  ( DEKAT PLANET BAN) ",
                    "no_telp_pelapor": "081288013435",
                    "keterangan_pelapor": "APP TERTERA PERIKSA ( PTL HAMPIR PADAM ) ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020118456",
                    "waktu_lapor": "01-02-2023 18:07:52",
                    "pembuat_laporan": "CC.54.M_NOVIYANTO.LC",
                    "waktu_response": "01-02-2023 18:25:24",
                    "waktu_recovery": "01-02-2023 18:43:21",
                    "durasi_response_time": 1052,
                    "durasi_recovery_time": 1077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUGI",
                    "alamat_pelapor": "JL.SANGGING NO.23 RT 12 RW1 KELURAHAN PASIR GUNUNG SELATAN KEC. CIMANGGIS, KOTA DEPOK, JAWA BARAT (DEPAN JL SANGGING 3)\\n",
                    "no_telp_pelapor": "085700641887",
                    "keterangan_pelapor": "MOHON PERIKSA DISPLAY APP PRABAYAR ERROR (PTL PADAM)",
                    "media": "Live Chat PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020118605",
                    "waktu_lapor": "01-02-2023 18:12:15",
                    "pembuat_laporan": "CC.54.BIMA_AU",
                    "waktu_response": "01-02-2023 18:38:08",
                    "waktu_recovery": "01-02-2023 18:39:45",
                    "durasi_response_time": 1553,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "151407",
                    "nama_pelapor": "IBU AGNES",
                    "alamat_pelapor": "JL GONGSENG RY GG. H.JIPIN NO 37 - RT-7 / RW-10 KEL CIJANTUNG KEC PASAR REBO JAKARTA TIMUR ACUAN : DEKAT MASJID",
                    "no_telp_pelapor": "081292767293",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 10  (PTL TIDAK PADAM)  35208908073147774204",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020120810",
                    "waktu_lapor": "01-02-2023 19:26:54",
                    "pembuat_laporan": "CC.54.M_SYARIF",
                    "waktu_response": "01-02-2023 19:40:32",
                    "waktu_recovery": "01-02-2023 19:45:47",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIZQI",
                    "alamat_pelapor": "PR ADHIGRIYA JL SEPAKAT X NO C1 KEL CIPAYUNG KEC CILANGKAP KOTA JAKARTA TIMUR // DEKAT DENGAN VIVO POM BENSIN",
                    "no_telp_pelapor": "081285355531",
                    "keterangan_pelapor": "DISPLAY APP TERTERA PERIKSA (PTL MASIH MENYALA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122220",
                    "waktu_lapor": "01-02-2023 20:20:02",
                    "pembuat_laporan": "CC.54.FUADY",
                    "waktu_response": "01-02-2023 20:37:16",
                    "waktu_recovery": "01-02-2023 20:46:01",
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI MAULANA",
                    "alamat_pelapor": "JL TANAH MERDEKA NO.2 RT-4 / RW-4 KEL RAMBUTAN KEC CIRACAS JAKTIM. BELAKANG TERMINAL KP RAMBUTAN ",
                    "no_telp_pelapor": "089631740101",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122586",
                    "waktu_lapor": "01-02-2023 20:33:56",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 20:46:24",
                    "waktu_recovery": "01-02-2023 20:48:57",
                    "durasi_response_time": 748,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andriko Multiarno",
                    "alamat_pelapor": "JL KALISARI LAPAN No.103 RT.11 RW.1 PEKAYON",
                    "no_telp_pelapor": "6287775511157",
                    "keterangan_pelapor": "ada tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122956",
                    "waktu_lapor": "01-02-2023 20:50:40",
                    "pembuat_laporan": "CC.54.FATHUR",
                    "waktu_response": "01-02-2023 21:16:10",
                    "waktu_recovery": "01-02-2023 21:46:09",
                    "durasi_response_time": 1530,
                    "durasi_recovery_time": 1799,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SAIFUL",
                    "alamat_pelapor": "JL BELLY 2 RT-2 / RW-6 NO.2 KEL PEKAYON KEC PASAR REBO JAKARTA TIMUR ACUAN: DEKAT NASI BUAR",
                    "no_telp_pelapor": "08979123444",
                    "keterangan_pelapor": "1 RUMAH PADAM (MCB ON) R1T / 1300 VA",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020122968",
                    "waktu_lapor": "01-02-2023 20:51:15",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 21:23:30",
                    "waktu_recovery": "01-02-2023 21:35:46",
                    "durasi_response_time": 1935,
                    "durasi_recovery_time": 736,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Hadi",
                    "alamat_pelapor": "Jl. Pringgondani No.47",
                    "no_telp_pelapor": "6288210047111",
                    "keterangan_pelapor": "Mati Tanpa Sebab",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020124885",
                    "waktu_lapor": "01-02-2023 22:38:11",
                    "pembuat_laporan": "CC.54.DENDI",
                    "waktu_response": "01-02-2023 23:05:44",
                    "waktu_recovery": "01-02-2023 23:11:06",
                    "durasi_response_time": 1653,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "JL CIBUBUR RT 3 RW 12 NO 9 KEL CIBUBUR KEC CIRACAS JAKTIM \\nACUAN LOKASI MIE AYAM KOTA PARAHYANGAN /SEBELAH INDOMARET ",
                    "no_telp_pelapor": "08871859891",
                    "keterangan_pelapor": "APP PRABAYAR TERTERA PERIKSA ( PTL TIDAK PADAM )",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125081",
                    "waktu_lapor": "01-02-2023 22:53:29",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 23:13:55",
                    "waktu_recovery": "01-02-2023 23:19:06",
                    "durasi_response_time": 1226,
                    "durasi_recovery_time": 311,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ferdy surya syahputra",
                    "alamat_pelapor": "GG ANGSA II BLOK RINGIN No. RT.9 RW.3 CIBUBUR",
                    "no_telp_pelapor": "6285171173097",
                    "keterangan_pelapor": "listrik padam tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125388",
                    "waktu_lapor": "01-02-2023 23:16:35",
                    "pembuat_laporan": "CC.54.NANDI",
                    "waktu_response": "01-02-2023 23:37:57",
                    "waktu_recovery": "01-02-2023 23:46:36",
                    "durasi_response_time": 1282,
                    "durasi_recovery_time": 519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01114311788",
                    "nama_pelapor": "IBU ZOLA",
                    "alamat_pelapor": "JL RAYA PONDOK RANGGON PERUM CIBUBUR VILLA 3 BLOK C NO 6 KEL HARJAMUKTI KEC CIMANGGIS KOTA DEPOK / DEKAT TPU PONDOK RANGGON",
                    "no_telp_pelapor": "08118651104",
                    "keterangan_pelapor": "APP TERTERA PERIKSA PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125474",
                    "waktu_lapor": "01-02-2023 23:24:57",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 23:40:12",
                    "waktu_recovery": "01-02-2023 23:42:18",
                    "durasi_response_time": 915,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "didit",
                    "alamat_pelapor": "JL BARET BIRU III RT.5 RW.3 KALISARI",
                    "no_telp_pelapor": "6287888865707",
                    "keterangan_pelapor": "periksa ",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020125498",
                    "waktu_lapor": "01-02-2023 23:27:22",
                    "pembuat_laporan": "CC.54.RAMDANI",
                    "waktu_response": "01-02-2023 23:43:23",
                    "waktu_recovery": "01-02-2023 23:56:44",
                    "durasi_response_time": 961,
                    "durasi_recovery_time": 801,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ULPA",
                    "alamat_pelapor": "PR BUKIT GOLF CLUSTER BULEVARD TERRACE BLOK BB 4 NO 2 JL - RT - RW - KEL BOJONG NANGKA KEC GN PUTRI DEKAT POS SATPAM",
                    "no_telp_pelapor": "02121386069",
                    "keterangan_pelapor": "1 RUMAH PADAM PRABAYAR",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5423020103059",
                    "waktu_lapor": "01-02-2023 07:41:16",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_response": "01-02-2023 08:13:45",
                    "waktu_recovery": "01-02-2023 08:35:11",
                    "durasi_response_time": 1949,
                    "durasi_recovery_time": 1286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anang Wibowo",
                    "alamat_pelapor": "JL MASJID NURUL HIDAYA No.0 RT.5 RW.2 KELAPA DUA",
                    "no_telp_pelapor": "6285777592240",
                    "keterangan_pelapor": "listrik padam dari jam 05.40 sd 07.38 banyak rumah. samapi skrmg blm hidup k3mbali. tolong segera ditangani",
                    "media": "PLN Mobile",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G1223020100124",
                    "waktu_lapor": "01-02-2023 09:38:41",
                    "pembuat_laporan": "CC.12.CITRA",
                    "waktu_response": "01-02-2023 10:03:56",
                    "waktu_recovery": "01-02-2023 10:12:46",
                    "durasi_response_time": 1515,
                    "durasi_recovery_time": 530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025929390",
                    "nama_pelapor": "IBU HAURA",
                    "alamat_pelapor": "PR PERMATA ARCADIA MASJID BLK I NO. 2 JL BERLIAN RT 1 RW 23 KEL SUKATANI KEC TAPOS KOTA DEPOK ACUAN DISAMPING MESJID ",
                    "no_telp_pelapor": "6285780056039",
                    "keterangan_pelapor": "APP TERTERA PERIKSA (PTL TIDAK PADAM ) PELANGGAN DAPAT DIHUBUNGI VIA TELEPON, WA & SMS",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100436",
                    "waktu_lapor": "01-02-2023 10:00:01",
                    "pembuat_laporan": "CC.52.FIRA",
                    "waktu_response": "01-02-2023 10:24:44",
                    "waktu_recovery": "01-02-2023 10:58:26",
                    "durasi_response_time": 1483,
                    "durasi_recovery_time": 2022,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU MUSLIHATUN ",
                    "alamat_pelapor": "JL ANGSSA NO 76 RT 09 RW 03 KEL CIBUBUR KEC CIRACAS KAB/KOTA JAKARTA TIMUR ACUAN  SAMPING SMA99",
                    "no_telp_pelapor": "6283893713422",
                    "keterangan_pelapor": "KWH METER TERTERA PERIKSA PTL PADAM MCB ON PELANGAN TIDAK BISA MELAKUKAN SELF DIAGNOSIS KARENA SEDANG MEMEGANG ANAK BAYI ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020100639",
                    "waktu_lapor": "01-02-2023 10:06:14",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_response": "01-02-2023 10:33:14",
                    "waktu_recovery": "01-02-2023 10:52:12",
                    "durasi_response_time": 1620,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDDY SANTOSO ",
                    "alamat_pelapor": "JL PESONA KALISARI RAYA NO 80 RT-7 RW-1 KEL KALISARI KEC PASAR REBO JAKTIM/ POS SATPAM ",
                    "no_telp_pelapor": "08111734496",
                    "keterangan_pelapor": "SR KENDOR (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100447",
                    "waktu_lapor": "01-02-2023 10:08:56",
                    "pembuat_laporan": "CC.52.ATIKA",
                    "waktu_response": "01-02-2023 10:58:40",
                    "waktu_recovery": "01-02-2023 11:06:49",
                    "durasi_response_time": 2984,
                    "durasi_recovery_time": 489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SOFITA",
                    "alamat_pelapor": "JL KENANGA NO.99  RT-1 / RW-1 KEL BAMBU APUS KEC - JAKTIM LOKASI DI DEKAT ALFIMIDI",
                    "no_telp_pelapor": "087881454154",
                    "keterangan_pelapor": "APP TERTERA PERIKSA DAN PTL NORMAL  \\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020100685",
                    "waktu_lapor": "01-02-2023 10:21:43",
                    "pembuat_laporan": "CC.51.FITRIDY",
                    "waktu_response": "01-02-2023 10:38:50",
                    "waktu_recovery": "01-02-2023 10:48:54",
                    "durasi_response_time": 1027,
                    "durasi_recovery_time": 604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "JL AKSES BLOK UI NO 6 RT 2 RW 9 PR- KEL TUGU KEC CIMANGGIS KOTA DEPOK . DEKAT KAMPUS GUNA DARMA",
                    "no_telp_pelapor": "087789320024",
                    "keterangan_pelapor": "LPB KET.PERIKSA .TIDAK BS ENTRY TOKEN. PTL NYALA .NM 86088693501. TELAH SELF DIAGNOSIS- 087789320024 BISA DIHUB VIA WA\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100533",
                    "waktu_lapor": "01-02-2023 11:05:03",
                    "pembuat_laporan": "CC.52.AMELIA",
                    "waktu_response": "01-02-2023 11:31:34",
                    "waktu_recovery": "01-02-2023 11:56:34",
                    "durasi_response_time": 1591,
                    "durasi_recovery_time": 1500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TITO",
                    "alamat_pelapor": "JL CIPAYUNG SETU GG WASIS   RT-9 / RW-4 NO 58 KEL CIPAYUNG KEC CIPAYUNG  KOTA JAKARTA TIMUR // ACUAN : MASUK GANG ",
                    "no_telp_pelapor": "6285691939447",
                    "keterangan_pelapor": "APP PERIKSA, PTL PADAM.",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100692",
                    "waktu_lapor": "01-02-2023 12:58:52",
                    "pembuat_laporan": "CC.52.FIANI",
                    "waktu_response": "01-02-2023 13:34:04",
                    "waktu_recovery": "01-02-2023 15:06:55",
                    "durasi_response_time": 2112,
                    "durasi_recovery_time": 5571,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SERLY ",
                    "alamat_pelapor": "JL ANGGUR KEL KELAPA DUA WETAN KEC CIRACAS JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285795092233",
                    "keterangan_pelapor": "BANYAK BANGUNAN PADAM  . HARI INI SUDAH 2 KALI PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5323020100931",
                    "waktu_lapor": "01-02-2023 14:52:35",
                    "pembuat_laporan": "CC.53.DIRMAN",
                    "waktu_response": "01-02-2023 15:12:37",
                    "waktu_recovery": "01-02-2023 15:27:36",
                    "durasi_response_time": 1202,
                    "durasi_recovery_time": 899,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUBADI",
                    "alamat_pelapor": "JL. ABDUL MUTOLIB GG. MEDE 2 RT 7 RW 8 NO.8 KEL TUGU KEC. CIMANGGIS KOTA DEPOK. LOKASI KONTRAKAN BAGIAN BELAKANG.",
                    "no_telp_pelapor": "6285782221018",
                    "keterangan_pelapor": "LPB KET.000, PTL PADAM ID.PEL 547102868544",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020100871",
                    "waktu_lapor": "01-02-2023 15:14:37",
                    "pembuat_laporan": "CC.52.YUDHA.LC",
                    "waktu_response": "01-02-2023 15:31:30",
                    "waktu_recovery": "01-02-2023 16:02:34",
                    "durasi_response_time": 1013,
                    "durasi_recovery_time": 1864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "49872",
                    "nama_pelapor": "korintus.splp3i@gmail.com",
                    "alamat_pelapor": ": JL.PONCOL RT 015/RW 009 NO.73 CIRACAS JAKARTA TIMUR",
                    "no_telp_pelapor": "081316951370",
                    "keterangan_pelapor": "1 RUMAH PADAM",
                    "media": "Email",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020101684",
                    "waktu_lapor": "01-02-2023 16:55:11",
                    "pembuat_laporan": "CC.51.MUZDALIFAH",
                    "waktu_response": "01-02-2023 17:22:17",
                    "waktu_recovery": "01-02-2023 17:37:28",
                    "durasi_response_time": 1626,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVI",
                    "alamat_pelapor": "JL MUALIM  NO- RT-6  RW-14 KEL CIBUBUR KEC CIRACAS KOTA JAKARTA TIMUR / LOKASI TOKO SINAR PINGGIR JALAN RAYA, PAGAR HIJAU ",
                    "no_telp_pelapor": "081317163367",
                    "keterangan_pelapor": "1 RUMAH VOLTASE TIDAK STABIL (PTL BERKEDIP) SEJAK TADI SIANG DAN SAAT INI SEDANG TERJADI ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5323020101186",
                    "waktu_lapor": "01-02-2023 17:19:36",
                    "pembuat_laporan": "CC.53.ERWIN",
                    "waktu_response": "01-02-2023 17:39:29",
                    "waktu_recovery": "01-02-2023 17:58:03",
                    "durasi_response_time": 1193,
                    "durasi_recovery_time": 1114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUSUF ARIF",
                    "alamat_pelapor": "JL PEKAYON NO 56A RT7/6 KEL KALISARI KEC PS REBO JAKTIM. ACUAN : DEKAT KOMP BELAKANG BRIGIP / SD 16 PEKAYON ",
                    "no_telp_pelapor": "087784661597",
                    "keterangan_pelapor": "KWH LPB MUNCUL PERIKSA. TIDAK BISA INPUT TOKEN. PTL PADAM\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G3223020100763",
                    "waktu_lapor": "01-02-2023 17:29:37",
                    "pembuat_laporan": "CC.32.SUGIARTO01",
                    "waktu_response": "01-02-2023 17:46:33",
                    "waktu_recovery": "01-02-2023 18:07:57",
                    "durasi_response_time": 1016,
                    "durasi_recovery_time": 1284,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU WIDODO",
                    "alamat_pelapor": "JL KAMPUNG BARU GG SENTOSA NO 52 RT 11 / RW 09 KEL KLAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR, DIDEKAT OJEK JENGKOL",
                    "no_telp_pelapor": "087887696638",
                    "keterangan_pelapor": "MCB LOSS DAYA 450 VA\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020101886",
                    "waktu_lapor": "01-02-2023 17:54:06",
                    "pembuat_laporan": "CC.51.DOKRI",
                    "waktu_response": "01-02-2023 18:12:05",
                    "waktu_recovery": "01-02-2023 18:23:44",
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL. KERAMAT 3 KP CIHERANG NO.10 RT-1 RW-7 KEL. SUKTANI KEC. TAPOS KOTA DEPOK - LOKASI DEKAT PERUMAHAN GAHARU / SMK PENERBANGAN",
                    "no_telp_pelapor": "082183082134",
                    "keterangan_pelapor": "APP KETERANGAN PERIKSA - PTL PADAM\\n",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G2323020100281",
                    "waktu_lapor": "01-02-2023 19:17:26",
                    "pembuat_laporan": "CC.23.SABAN",
                    "waktu_response": "01-02-2023 19:42:57",
                    "waktu_recovery": "01-02-2023 19:53:53",
                    "durasi_response_time": 1531,
                    "durasi_recovery_time": 656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDUL",
                    "alamat_pelapor": "JL. SERUT RT. 003/04 NO. G4 KEC. CIPAYUNG KEL. PONDOK RANGGON JAKARTA TIMUR LOKASI: 300M DARI GANG ",
                    "no_telp_pelapor": "6285655807735",
                    "keterangan_pelapor": "2 RUMAH PADAM ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5323020101457",
                    "waktu_lapor": "01-02-2023 19:26:18",
                    "pembuat_laporan": "CC.53.HARIEST",
                    "waktu_response": "01-02-2023 19:39:38",
                    "waktu_recovery": "01-02-2023 19:46:48",
                    "durasi_response_time": 800,
                    "durasi_recovery_time": 430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARUF",
                    "alamat_pelapor": "JL CILANGKAP BARU NO 20 RT-3 / RW-1 KEL CILANGKAP KEC CIPAYUNG JAKTIM // DEKAT DENGAN ALFAMART",
                    "no_telp_pelapor": "6281586053371",
                    "keterangan_pelapor": "LPB PERIKSA PTL MENYALA (PELANGGAN DAPAT DIHUBUNGI KEMBALI MELALUI TELEPON, WA DAN SMS)",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020101373",
                    "waktu_lapor": "01-01-1970 00:00:00",
                    "pembuat_laporan": "CC.52.AKBAR_P",
                    "waktu_response": "01-02-2023 20:12:47",
                    "waktu_recovery": "01-02-2023 20:18:14",
                    "durasi_response_time": 1675282367,
                    "durasi_recovery_time": 327,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUYOTO / IBU ",
                    "alamat_pelapor": "JL GLAMOR  RT-4 / RW-7 KEL PEKAYON KEC PASAR REBO KOTA JAKARTA TIMUR > DEKAT ",
                    "no_telp_pelapor": "6287778500357",
                    "keterangan_pelapor": "1 RUMAH PADAM MCB DAN SEKRING ON (R1T / 1300 ) SISA KWH  140",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5223020101538",
                    "waktu_lapor": "01-02-2023 21:17:40",
                    "pembuat_laporan": "CC.52.FATHAN",
                    "waktu_response": "01-02-2023 21:34:56",
                    "waktu_recovery": "01-02-2023 21:37:21",
                    "durasi_response_time": 1036,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "JL CIBUBUR IV     RT-4 / RW-2 NO - KEL CIBUBUR KEC CIRACAS JAKTIM// DEKAT DENGAN KANTOR KELURAHAN CIBUBUR ",
                    "no_telp_pelapor": "6285693074793",
                    "keterangan_pelapor": "APP PERIKSA, PTL PADAM. PELANGGAN DAPAT DIHUBUNGI VIA TELEPON SMS DAN WA, MCB DAN SEKERING ON",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                },
                {
                    "no_laporan": "G5123020102631",
                    "waktu_lapor": "01-02-2023 21:43:42",
                    "pembuat_laporan": "CC.51.YUSUF",
                    "waktu_response": "01-02-2023 22:00:03",
                    "waktu_recovery": "01-02-2023 22:07:51",
                    "durasi_response_time": 981,
                    "durasi_recovery_time": 468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFI  MULYADI",
                    "alamat_pelapor": "KP KELAPA DUA JL LEBAK NO 130 RT-5 / RW-9  KEL TUGU KEC CIMANGGIS KOTA DEPOK//SAMPING DIFA CLUSTER ",
                    "no_telp_pelapor": "081210977327",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43//\\nTOKEN 0495 3575 0751 6317 3903//\\nSISA  TOKEN 6.6 KWH ",
                    "media": "Call PLN 123",
                    "nama_posko": "POSKO CIRACAS"
                }
            ],
        },
        rekap: {
            rekapitulasiAllGangguan: [
            {
                "id": 0,
                "nama_regional": null,
                "id_uid": 0,
                "nama_uid": "",
                "id_up3": 0,
                "nama_up3": "",
                "id_ulp": 0,
                "nama_ulp": "",
                "id_posko": 0,
                "nama_posko": "",
                "total": 699,
                "total_selesai": 699,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.5378006872852232,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 2373,
                "total_dibawah_sla_dispatch": 444,
                "total_diatas_sla_dispatch": 138,
                "avg_durasi_response": 27.48148148148148,
                "min_durasi_response": 442,
                "max_durasi_response": 6311,
                "total_dibawah_sla_response": 341,
                "total_diatas_sla_response": 37,
                "avg_durasi_recovery": 44.91056910569106,
                "min_durasi_recovery": 777,
                "max_durasi_recovery": 9112,
                "total_dibawah_sla_recovery": 369,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 1,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 44,
                "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                "id_up3": 443,
                "nama_up3": "UP3 BIMA",
                "id_ulp": 44320,
                "nama_ulp": "ULP DOMPU",
                "id_posko": 443201,
                "nama_posko": "POSKO ULP DOMPU",
                "total": 34,
                "total_selesai": 34,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.735294117647059,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 2562,
                "total_dibawah_sla_dispatch": 19,
                "total_diatas_sla_dispatch": 15,
                "avg_durasi_response": 29.848484848484848,
                "min_durasi_response": 625,
                "max_durasi_response": 4202,
                "total_dibawah_sla_response": 27,
                "total_diatas_sla_response": 6,
                "avg_durasi_recovery": 50.53125,
                "min_durasi_recovery": 1282,
                "max_durasi_recovery": 5794,
                "total_dibawah_sla_recovery": 32,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 2,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31600,
                "nama_up3": "UP3 GORONTALO",
                "id_ulp": 31620,
                "nama_ulp": "ULP MARISA",
                "id_posko": 316201,
                "nama_posko": "POSKO ULP MARISA",
                "total": 19,
                "total_selesai": 19,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6111111111111112,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 437,
                "total_dibawah_sla_dispatch": 16,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 17.22222222222222,
                "min_durasi_response": 483,
                "max_durasi_response": 2541,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.38888888888889,
                "min_durasi_recovery": 1183,
                "max_durasi_recovery": 3216,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 3,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 433,
                "nama_up3": "UP3 SUMBA",
                "id_ulp": 43380,
                "nama_ulp": "ULP SUMBA BARAT DAYA",
                "id_posko": 433801,
                "nama_posko": "POSKO ULP SUMBA BARAT DAYA",
                "total": 34,
                "total_selesai": 34,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.5185185185185186,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 473,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 35.34615384615385,
                "min_durasi_response": 768,
                "max_durasi_response": 5726,
                "total_dibawah_sla_response": 19,
                "total_diatas_sla_response": 7,
                "avg_durasi_recovery": 57.34615384615385,
                "min_durasi_recovery": 1571,
                "max_durasi_recovery": 7213,
                "total_dibawah_sla_recovery": 26,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 4,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 149,
                "nama_up3": "UP3 MOJOKERTO",
                "id_ulp": 51460,
                "nama_ulp": "ULP NGANJUK",
                "id_posko": 514603,
                "nama_posko": "POSKO ULP NGANJUK",
                "total": 183,
                "total_selesai": 183,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 11.38888888888889,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 4932,
                "total_dibawah_sla_dispatch": 53,
                "total_diatas_sla_dispatch": 37,
                "avg_durasi_response": 14.10204081632653,
                "min_durasi_response": 315,
                "max_durasi_response": 2385,
                "total_dibawah_sla_response": 49,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21.73469387755102,
                "min_durasi_recovery": 424,
                "max_durasi_recovery": 3989,
                "total_dibawah_sla_recovery": 49,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 5,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 540,
                "nama_up3": "UP3 GARUT",
                "id_ulp": 53293,
                "nama_ulp": "ULP LELES",
                "id_posko": 532931,
                "nama_posko": "POSKO ULP LELES",
                "total": 36,
                "total_selesai": 36,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6388888888888888,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 271,
                "total_dibawah_sla_dispatch": 36,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 10.38888888888889,
                "min_durasi_response": 295,
                "max_durasi_response": 1270,
                "total_dibawah_sla_response": 36,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21.63888888888889,
                "min_durasi_recovery": 926,
                "max_durasi_recovery": 1886,
                "total_dibawah_sla_recovery": 36,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 6,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 9,
                "nama_up3": "UP3 CIPUTAT",
                "id_ulp": 54360,
                "nama_ulp": "UP3 CIPUTAT",
                "id_posko": 543601,
                "nama_posko": "POSKO CIPUTAT",
                "total": 221,
                "total_selesai": 221,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.537037037037037,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 1266,
                "total_dibawah_sla_dispatch": 139,
                "total_diatas_sla_dispatch": 23,
                "avg_durasi_response": 31.124087591240876,
                "min_durasi_response": 833,
                "max_durasi_response": 4783,
                "total_dibawah_sla_response": 121,
                "total_diatas_sla_response": 16,
                "avg_durasi_recovery": 46.463235294117645,
                "min_durasi_recovery": 1161,
                "max_durasi_recovery": 6455,
                "total_dibawah_sla_recovery": 136,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 7,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32700,
                "nama_up3": "UP3 BULUKUMBA",
                "id_ulp": 32760,
                "nama_ulp": "ULP SINJAI",
                "id_posko": 327601,
                "nama_posko": "POSKO ULP SINJAI",
                "total": 26,
                "total_selesai": 26,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3076923076923077,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 789,
                "total_dibawah_sla_dispatch": 24,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 18.458333333333332,
                "min_durasi_response": 606,
                "max_durasi_response": 2129,
                "total_dibawah_sla_response": 24,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29.541666666666668,
                "min_durasi_recovery": 1091,
                "max_durasi_recovery": 2659,
                "total_dibawah_sla_recovery": 24,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 8,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1403,
                "nama_up3": "UP3 BENGKULU",
                "id_ulp": 14630,
                "nama_ulp": "ULP MUARA AMAN",
                "id_posko": 146301,
                "nama_posko": "POSKO ULP MUARA AMAN",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 48,
                "max_durasi_dispatch": 57,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13,
                "min_durasi_response": 744,
                "max_durasi_response": 878,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28,
                "min_durasi_recovery": 1520,
                "max_durasi_recovery": 1879,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 9,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 56,
                "nama_uid": "DISTRIBUSI BANTEN",
                "id_up3": 534,
                "nama_up3": "UP3 BANTEN UTARA",
                "id_ulp": 56120,
                "nama_ulp": "ULP CILEGON",
                "id_posko": 561201,
                "nama_posko": "POSKO ULP CILEGON",
                "total": 55,
                "total_selesai": 55,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.188679245283019,
                "min_durasi_dispatch": 20,
                "max_durasi_dispatch": 1424,
                "total_dibawah_sla_dispatch": 45,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 21.67391304347826,
                "min_durasi_response": 677,
                "max_durasi_response": 2240,
                "total_dibawah_sla_response": 46,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.56521739130435,
                "min_durasi_recovery": 1197,
                "max_durasi_recovery": 3190,
                "total_dibawah_sla_recovery": 46,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 10,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 114,
                "nama_up3": "UP3 MEULABOH",
                "id_ulp": 11443,
                "nama_ulp": "ULP SINABANG",
                "id_posko": 114431,
                "nama_posko": "POSKO ULP SINABANG",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.4444444444444446,
                "min_durasi_dispatch": 73,
                "max_durasi_dispatch": 616,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 12,
                "min_durasi_response": 329,
                "max_durasi_response": 1422,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.333333333333332,
                "min_durasi_recovery": 837,
                "max_durasi_recovery": 2699,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 11,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 287,
                "nama_uid": "DISTRIBUSI BALI",
                "id_up3": 329,
                "nama_up3": "UP3 BALI UTARA",
                "id_ulp": 55320,
                "nama_ulp": "ULP SERIRIT",
                "id_posko": 553202,
                "nama_posko": "POSKO ULP SERIRIT",
                "total": 19,
                "total_selesai": 19,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.368421052631579,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 498,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 19.157894736842106,
                "min_durasi_response": 648,
                "max_durasi_response": 1953,
                "total_dibawah_sla_response": 19,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32.578947368421055,
                "min_durasi_recovery": 1328,
                "max_durasi_recovery": 3016,
                "total_dibawah_sla_recovery": 19,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 12,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12500,
                "nama_up3": "UP3 RANTAU PRAPAT",
                "id_ulp": 12516,
                "nama_ulp": "ULP SIMPANG KAWAT",
                "id_posko": 125161,
                "nama_posko": "POSKO ULP SIMPANG KAWAT",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.6666666666666665,
                "min_durasi_dispatch": 69,
                "max_durasi_dispatch": 596,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 8,
                "min_durasi_response": 324,
                "max_durasi_response": 888,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 10,
                "min_durasi_recovery": 448,
                "max_durasi_recovery": 1004,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 13,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 437,
                "nama_up3": "UP3 FLORES BAGIAN BARAT",
                "id_ulp": 43760,
                "nama_ulp": "ULP LABUAN BAJO",
                "id_posko": 437601,
                "nama_posko": "POSKO ULP LABUAN BAJO",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5,
                "min_durasi_dispatch": 61,
                "max_durasi_dispatch": 725,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 45.5,
                "min_durasi_response": 1714,
                "max_durasi_response": 3780,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 56,
                "min_durasi_recovery": 2222,
                "max_durasi_recovery": 4521,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 14,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52300,
                "nama_up3": "UP3 SEMARANG",
                "id_ulp": 52310,
                "nama_ulp": "ULP BOJA",
                "id_posko": 523101,
                "nama_posko": "POSKO ULP BOJA",
                "total": 20,
                "total_selesai": 20,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.235294117647059,
                "min_durasi_dispatch": 6,
                "max_durasi_dispatch": 582,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 31.058823529411764,
                "min_durasi_response": 474,
                "max_durasi_response": 3363,
                "total_dibawah_sla_response": 14,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 49.25,
                "min_durasi_recovery": 2180,
                "max_durasi_recovery": 3920,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 15,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52450,
                "nama_up3": "UP3 PEKALONGAN",
                "id_ulp": 52451,
                "nama_ulp": "ULP PEKALONGAN KOTA",
                "id_posko": 524511,
                "nama_posko": "POSKO ULP PEKALONGAN KOTA",
                "total": 41,
                "total_selesai": 41,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.7435897435897436,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 1783,
                "total_dibawah_sla_dispatch": 38,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 28.555555555555557,
                "min_durasi_response": 622,
                "max_durasi_response": 3697,
                "total_dibawah_sla_response": 33,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 43.666666666666664,
                "min_durasi_recovery": 1300,
                "max_durasi_recovery": 4804,
                "total_dibawah_sla_recovery": 36,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 16,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 183,
                "nama_up3": "UP3 TANJUNGPINANG",
                "id_ulp": 18308,
                "nama_ulp": "ULP NATUNA",
                "id_posko": 183081,
                "nama_posko": "POSKO ULP NATUNA",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": null,
                "min_durasi_dispatch": null,
                "max_durasi_dispatch": null,
                "total_dibawah_sla_dispatch": 0,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": null,
                "min_durasi_response": null,
                "max_durasi_response": null,
                "total_dibawah_sla_response": 0,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": null,
                "min_durasi_recovery": null,
                "max_durasi_recovery": null,
                "total_dibawah_sla_recovery": 0,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 17,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 530,
                "nama_up3": "UP3 BANDUNG",
                "id_ulp": 53571,
                "nama_ulp": "ULP UJUNGBERUNG",
                "id_posko": 535711,
                "nama_posko": "POSKO ULP UJUNGBERUNG",
                "total": 80,
                "total_selesai": 80,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6666666666666667,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 894,
                "total_dibawah_sla_dispatch": 46,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 33.5625,
                "min_durasi_response": 649,
                "max_durasi_response": 4796,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 10,
                "avg_durasi_recovery": 48.3125,
                "min_durasi_recovery": 990,
                "max_durasi_recovery": 5477,
                "total_dibawah_sla_recovery": 48,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 18,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 153,
                "nama_up3": "UP3 SIDOARJO",
                "id_ulp": 51180,
                "nama_ulp": "ULP SIDOARJO KOTA",
                "id_posko": 511801,
                "nama_posko": "POSKO ULP SIDOARJO KOTA",
                "total": 141,
                "total_selesai": 141,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.75,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 2053,
                "total_dibawah_sla_dispatch": 121,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 20.274193548387096,
                "min_durasi_response": 142,
                "max_durasi_response": 5505,
                "total_dibawah_sla_response": 115,
                "total_diatas_sla_response": 9,
                "avg_durasi_recovery": 31.86178861788618,
                "min_durasi_recovery": 328,
                "max_durasi_recovery": 5859,
                "total_dibawah_sla_recovery": 123,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 19,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1404,
                "nama_up3": "UP3 JAMBI",
                "id_ulp": 14320,
                "nama_ulp": "ULP SEBERANG KOTA",
                "id_posko": 143201,
                "nama_posko": "POSKO ULP SEBERANG KOTA",
                "total": 16,
                "total_selesai": 16,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.6,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 1150,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 18.8,
                "min_durasi_response": 666,
                "max_durasi_response": 1956,
                "total_dibawah_sla_response": 15,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 45.357142857142854,
                "min_durasi_recovery": 1461,
                "max_durasi_recovery": 5316,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 20,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13100,
                "nama_up3": "UP3 PADANG",
                "id_ulp": 13105,
                "nama_ulp": "ULP LUBUK ALUNG",
                "id_posko": 131051,
                "nama_posko": "POSKO ULP LUBUK ALUNG",
                "total": 28,
                "total_selesai": 28,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5652173913043478,
                "min_durasi_dispatch": 23,
                "max_durasi_dispatch": 291,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17.176470588235293,
                "min_durasi_response": 569,
                "max_durasi_response": 2352,
                "total_dibawah_sla_response": 17,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 116.70588235294117,
                "min_durasi_recovery": 1230,
                "max_durasi_recovery": 88011,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 1
            },
            {
                "id": 21,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12129,
                "nama_up3": "UP3 BUKIT BARISAN",
                "id_ulp": 12901,
                "nama_ulp": "ULP SIDIKALANG",
                "id_posko": 129011,
                "nama_posko": "POSKO ULP SIDIKALANG",
                "total": 23,
                "total_selesai": 23,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.17391304347826086,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 131,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9.478260869565217,
                "min_durasi_response": 204,
                "max_durasi_response": 3292,
                "total_dibawah_sla_response": 22,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 19.695652173913043,
                "min_durasi_recovery": 543,
                "max_durasi_recovery": 3628,
                "total_dibawah_sla_recovery": 23,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 22,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 231,
                "nama_up3": "UP3 SAMARINDA",
                "id_ulp": 23120,
                "nama_ulp": "ULP KOTA BANGUN",
                "id_posko": 231201,
                "nama_posko": "POSKO ULP KOTA BANGUN",
                "total": 4,
                "total_selesai": 4,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 7.75,
                "min_durasi_dispatch": 180,
                "max_durasi_dispatch": 683,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 36.75,
                "min_durasi_response": 1732,
                "max_durasi_response": 2545,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 108.25,
                "min_durasi_recovery": 4564,
                "max_durasi_recovery": 9892,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 23,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1402,
                "nama_up3": "UP3 LAHAT",
                "id_ulp": 14700,
                "nama_ulp": "ULP LEMBAYUNG",
                "id_posko": 147001,
                "nama_posko": "POSKO ULP LEMBAYUNG",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.2,
                "min_durasi_dispatch": 132,
                "max_durasi_dispatch": 341,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.25,
                "min_durasi_response": 800,
                "max_durasi_response": 1780,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 39.5,
                "min_durasi_recovery": 1887,
                "max_durasi_recovery": 2981,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 24,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52050,
                "nama_up3": "UP3 SURAKARTA",
                "id_ulp": 52051,
                "nama_ulp": "ULP SURAKARTA KOTA",
                "id_posko": 520511,
                "nama_posko": "POSKO ULP SURAKARTA KOTA",
                "total": 51,
                "total_selesai": 51,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.210526315789474,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 1004,
                "total_dibawah_sla_dispatch": 33,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 22.27027027027027,
                "min_durasi_response": 662,
                "max_durasi_response": 2754,
                "total_dibawah_sla_response": 37,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 38.75675675675676,
                "min_durasi_recovery": 1276,
                "max_durasi_recovery": 5304,
                "total_dibawah_sla_recovery": 37,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 25,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2210,
                "nama_up3": "UP3 BANJARMASIN",
                "id_ulp": 22160,
                "nama_ulp": "ULP GAMBUT",
                "id_posko": 221601,
                "nama_posko": "POSKO ULP GAMBUT",
                "total": 39,
                "total_selesai": 39,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.378378378378378,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 857,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 14,
                "avg_durasi_response": 35.27272727272727,
                "min_durasi_response": 868,
                "max_durasi_response": 4310,
                "total_dibawah_sla_response": 17,
                "total_diatas_sla_response": 5,
                "avg_durasi_recovery": 51,
                "min_durasi_recovery": 1925,
                "max_durasi_recovery": 4808,
                "total_dibawah_sla_recovery": 20,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 26,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 44,
                "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                "id_up3": 441,
                "nama_up3": "UP3 MATARAM",
                "id_ulp": 44140,
                "nama_ulp": "ULP PRAYA",
                "id_posko": 441401,
                "nama_posko": "POSKO ULP PRAYA",
                "total": 226,
                "total_selesai": 226,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.917582417582418,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 1637,
                "total_dibawah_sla_dispatch": 117,
                "total_diatas_sla_dispatch": 65,
                "avg_durasi_response": 38.71830985915493,
                "min_durasi_response": 365,
                "max_durasi_response": 7011,
                "total_dibawah_sla_response": 96,
                "total_diatas_sla_response": 46,
                "avg_durasi_recovery": 53.20610687022901,
                "min_durasi_recovery": 648,
                "max_durasi_recovery": 8202,
                "total_dibawah_sla_recovery": 131,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 27,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 425,
                "nama_up3": "UP3 MERAUKE",
                "id_ulp": 42520,
                "nama_ulp": "ULP TANAH MERAH",
                "id_posko": 425201,
                "nama_posko": "POSKO ULP TANAH MERAH",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 27,
                "max_durasi_dispatch": 27,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9,
                "min_durasi_response": 579,
                "max_durasi_response": 579,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25,
                "min_durasi_recovery": 1556,
                "max_durasi_recovery": 1556,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 28,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 56,
                "nama_uid": "DISTRIBUSI BANTEN",
                "id_up3": 534,
                "nama_up3": "UP3 BANTEN UTARA",
                "id_ulp": 56110,
                "nama_ulp": "ULP SERANG KOTA",
                "id_posko": 561101,
                "nama_posko": "POSKO ULP SERANG KOTA",
                "total": 80,
                "total_selesai": 80,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.2686567164179103,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 534,
                "total_dibawah_sla_dispatch": 56,
                "total_diatas_sla_dispatch": 11,
                "avg_durasi_response": 23.48936170212766,
                "min_durasi_response": 725,
                "max_durasi_response": 2399,
                "total_dibawah_sla_response": 47,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.93478260869565,
                "min_durasi_recovery": 1317,
                "max_durasi_recovery": 2989,
                "total_dibawah_sla_recovery": 46,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 29,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31900,
                "nama_up3": "UP3 LUWUK",
                "id_ulp": 31930,
                "nama_ulp": "ULP AMPANA",
                "id_posko": 319301,
                "nama_posko": "POSKO ULP AMPANA",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.411764705882353,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 649,
                "total_dibawah_sla_dispatch": 15,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 21.875,
                "min_durasi_response": 442,
                "max_durasi_response": 4268,
                "total_dibawah_sla_response": 15,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 36.5625,
                "min_durasi_recovery": 1240,
                "max_durasi_recovery": 4728,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 30,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1401,
                "nama_up3": "UP3 PALEMBANG",
                "id_ulp": 14110,
                "nama_ulp": "ULP KENTEN",
                "id_posko": 141101,
                "nama_posko": "POSKO ULP KENTEN",
                "total": 87,
                "total_selesai": 87,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.6333333333333333,
                "min_durasi_dispatch": 18,
                "max_durasi_dispatch": 1166,
                "total_dibawah_sla_dispatch": 49,
                "total_diatas_sla_dispatch": 11,
                "avg_durasi_response": 25.03846153846154,
                "min_durasi_response": 340,
                "max_durasi_response": 3796,
                "total_dibawah_sla_response": 47,
                "total_diatas_sla_response": 5,
                "avg_durasi_recovery": 38.31578947368421,
                "min_durasi_recovery": 509,
                "max_durasi_recovery": 6764,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 31,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32900,
                "nama_up3": "UP3 MAMUJU",
                "id_ulp": 32930,
                "nama_ulp": "ULP MAJENE",
                "id_posko": 329301,
                "nama_posko": "POSKO ULP MAJENE",
                "total": 14,
                "total_selesai": 14,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.07142857142857142,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 88,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17.5,
                "min_durasi_response": 489,
                "max_durasi_response": 1825,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.416666666666668,
                "min_durasi_recovery": 1369,
                "max_durasi_recovery": 2600,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 32,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 435,
                "nama_up3": "UP3 FLORES BAGIAN TIMUR",
                "id_ulp": 43550,
                "nama_ulp": "ULP ADONARA",
                "id_posko": 435501,
                "nama_posko": "POSKO ULP ADONARA",
                "total": 50,
                "total_selesai": 50,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.12,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 1033,
                "total_dibawah_sla_dispatch": 47,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 21.54,
                "min_durasi_response": 592,
                "max_durasi_response": 2423,
                "total_dibawah_sla_response": 50,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 42.2,
                "min_durasi_recovery": 1028,
                "max_durasi_recovery": 4187,
                "total_dibawah_sla_recovery": 50,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 33,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 544,
                "nama_up3": "UP3 SUKABUMI",
                "id_ulp": 53651,
                "nama_ulp": "ULP SUKARAJA",
                "id_posko": 536511,
                "nama_posko": "POSKO ULP SUKARAJA",
                "total": 37,
                "total_selesai": 37,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.2777777777777777,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 278,
                "total_dibawah_sla_dispatch": 36,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9.972222222222221,
                "min_durasi_response": 310,
                "max_durasi_response": 1293,
                "total_dibawah_sla_response": 36,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 17.805555555555557,
                "min_durasi_recovery": 433,
                "max_durasi_recovery": 2390,
                "total_dibawah_sla_recovery": 36,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 34,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12128,
                "nama_up3": "UP3 MEDAN UTARA",
                "id_ulp": 12801,
                "nama_ulp": "ULP MEDAN TIMUR",
                "id_posko": 128011,
                "nama_posko": "POSKO ULP MEDAN TIMUR",
                "total": 105,
                "total_selesai": 105,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.30158730158730157,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 133,
                "total_dibawah_sla_dispatch": 63,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.661290322580644,
                "min_durasi_response": 374,
                "max_durasi_response": 2419,
                "total_dibawah_sla_response": 62,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 38.274193548387096,
                "min_durasi_recovery": 998,
                "max_durasi_recovery": 4333,
                "total_dibawah_sla_recovery": 62,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 35,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1401,
                "nama_up3": "UP3 PALEMBANG",
                "id_ulp": 14240,
                "nama_ulp": "ULP MARIANA",
                "id_posko": 142401,
                "nama_posko": "POSKO ULP MARIANA",
                "total": 4,
                "total_selesai": 4,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 11,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 40,
                "min_durasi_response": 2404,
                "max_durasi_response": 2404,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 57,
                "min_durasi_recovery": 3427,
                "max_durasi_recovery": 3427,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 36,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52250,
                "nama_up3": "UP3 TEGAL",
                "id_ulp": 52252,
                "nama_ulp": "ULP TEGAL TIMUR",
                "id_posko": 522521,
                "nama_posko": "POSKO ULP TEGAL TIMUR",
                "total": 35,
                "total_selesai": 35,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.37142857142857144,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 189,
                "total_dibawah_sla_dispatch": 35,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.558823529411764,
                "min_durasi_response": 541,
                "max_durasi_response": 3025,
                "total_dibawah_sla_response": 33,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 42.45454545454545,
                "min_durasi_recovery": 1302,
                "max_durasi_recovery": 4433,
                "total_dibawah_sla_recovery": 33,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 37,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 435,
                "nama_up3": "UP3 FLORES BAGIAN TIMUR",
                "id_ulp": 43570,
                "nama_ulp": "ULP LEMBATA",
                "id_posko": 435701,
                "nama_posko": "POSKO ULP LEMBATA",
                "total": 44,
                "total_selesai": 44,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.1818181818181819,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 457,
                "total_dibawah_sla_dispatch": 41,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 28.27906976744186,
                "min_durasi_response": 683,
                "max_durasi_response": 4293,
                "total_dibawah_sla_response": 39,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 53.651162790697676,
                "min_durasi_recovery": 1965,
                "max_durasi_recovery": 7510,
                "total_dibawah_sla_recovery": 43,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 38,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32600,
                "nama_up3": "UP3 PALOPO",
                "id_ulp": 32610,
                "nama_ulp": "ULP SAWERIGADING",
                "id_posko": 326101,
                "nama_posko": "POSKO ULP SAWERIGADING",
                "total": 33,
                "total_selesai": 33,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.46875,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 455,
                "total_dibawah_sla_dispatch": 30,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 32.32258064516129,
                "min_durasi_response": 833,
                "max_durasi_response": 4262,
                "total_dibawah_sla_response": 23,
                "total_diatas_sla_response": 8,
                "avg_durasi_recovery": 52.83870967741935,
                "min_durasi_recovery": 913,
                "max_durasi_recovery": 5765,
                "total_dibawah_sla_recovery": 31,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 39,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52500,
                "nama_up3": "UP3 CILACAP",
                "id_ulp": 52504,
                "nama_ulp": "ULP KEBUMEN",
                "id_posko": 525041,
                "nama_posko": "POSKO ULP KEBUMEN",
                "total": 139,
                "total_selesai": 139,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6277372262773723,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 305,
                "total_dibawah_sla_dispatch": 137,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17.56989247311828,
                "min_durasi_response": 225,
                "max_durasi_response": 3426,
                "total_dibawah_sla_response": 91,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 27.543478260869566,
                "min_durasi_recovery": 562,
                "max_durasi_recovery": 4688,
                "total_dibawah_sla_recovery": 92,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 40,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 423,
                "nama_up3": "UP3 SORONG",
                "id_ulp": 42310,
                "nama_ulp": "ULP SORONG KOTA",
                "id_posko": 423101,
                "nama_posko": "POSKO ULP SORONG KOTA",
                "total": 56,
                "total_selesai": 56,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.9814814814814814,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 760,
                "total_dibawah_sla_dispatch": 50,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 27.020833333333332,
                "min_durasi_response": 719,
                "max_durasi_response": 4485,
                "total_dibawah_sla_response": 43,
                "total_diatas_sla_response": 5,
                "avg_durasi_recovery": 41.20454545454545,
                "min_durasi_recovery": 1296,
                "max_durasi_recovery": 5851,
                "total_dibawah_sla_recovery": 44,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 41,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 543,
                "nama_up3": "UP3 PURWAKARTA",
                "id_ulp": 53421,
                "nama_ulp": "ULP PAGADEN",
                "id_posko": 534211,
                "nama_posko": "POSKO ULP PAGADEN",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 57,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.666666666666666,
                "min_durasi_response": 608,
                "max_durasi_response": 930,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25.166666666666668,
                "min_durasi_recovery": 1387,
                "max_durasi_recovery": 1967,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 42,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 150,
                "nama_up3": "UP3 PAMEKASAN",
                "id_ulp": 51730,
                "nama_ulp": "ULP BANGKALAN",
                "id_posko": 517304,
                "nama_posko": "POSKO ULP BANGKALAN",
                "total": 133,
                "total_selesai": 133,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.458823529411765,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 904,
                "total_dibawah_sla_dispatch": 66,
                "total_diatas_sla_dispatch": 19,
                "avg_durasi_response": 12.828947368421053,
                "min_durasi_response": 416,
                "max_durasi_response": 2945,
                "total_dibawah_sla_response": 75,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 22.144736842105264,
                "min_durasi_recovery": 758,
                "max_durasi_recovery": 3076,
                "total_dibawah_sla_recovery": 76,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 43,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1401,
                "nama_up3": "UP3 PALEMBANG",
                "id_ulp": 14130,
                "nama_ulp": "ULP AMPERA",
                "id_posko": 141301,
                "nama_posko": "POSKO ULP AMPERA",
                "total": 47,
                "total_selesai": 47,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.2,
                "min_durasi_dispatch": 61,
                "max_durasi_dispatch": 456,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 22.142857142857142,
                "min_durasi_response": 360,
                "max_durasi_response": 2709,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 43,
                "min_durasi_recovery": 1382,
                "max_durasi_recovery": 3635,
                "total_dibawah_sla_recovery": 7,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 44,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 56,
                "nama_uid": "DISTRIBUSI BANTEN",
                "id_up3": 15,
                "nama_up3": "UP3 CIKOKOL",
                "id_ulp": 56610,
                "nama_ulp": "UP3 CIKOKOL",
                "id_posko": 566101,
                "nama_posko": "POSKO CIKOKOL",
                "total": 197,
                "total_selesai": 197,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.1192660550458715,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 2060,
                "total_dibawah_sla_dispatch": 95,
                "total_diatas_sla_dispatch": 14,
                "avg_durasi_response": 33.375,
                "min_durasi_response": 183,
                "max_durasi_response": 6931,
                "total_dibawah_sla_response": 47,
                "total_diatas_sla_response": 17,
                "avg_durasi_recovery": 45.25806451612903,
                "min_durasi_recovery": 244,
                "max_durasi_recovery": 8230,
                "total_dibawah_sla_recovery": 62,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 45,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 150,
                "nama_up3": "UP3 PAMEKASAN",
                "id_ulp": 51780,
                "nama_ulp": "ULP WARU",
                "id_posko": 517809,
                "nama_posko": "POSKO ULP WARU",
                "total": 89,
                "total_selesai": 89,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.2386363636363635,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 462,
                "total_dibawah_sla_dispatch": 84,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 14.061728395061728,
                "min_durasi_response": 356,
                "max_durasi_response": 2010,
                "total_dibawah_sla_response": 81,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.23076923076923,
                "min_durasi_recovery": 666,
                "max_durasi_recovery": 2302,
                "total_dibawah_sla_recovery": 78,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 46,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 147,
                "nama_up3": "UP3 MADIUN",
                "id_ulp": 51501,
                "nama_ulp": "ULP MADIUN KOTA",
                "id_posko": 515011,
                "nama_posko": "POSKO ULP MADIUN KOTA",
                "total": 53,
                "total_selesai": 53,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.045454545454546,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 994,
                "total_dibawah_sla_dispatch": 36,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 15.333333333333334,
                "min_durasi_response": 410,
                "max_durasi_response": 1441,
                "total_dibawah_sla_response": 33,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.393939393939394,
                "min_durasi_recovery": 924,
                "max_durasi_recovery": 2523,
                "total_dibawah_sla_recovery": 33,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 47,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 149,
                "nama_up3": "UP3 MOJOKERTO",
                "id_ulp": 51458,
                "nama_ulp": "ULP KERTOSONO",
                "id_posko": 514581,
                "nama_posko": "POSKO ULP KERTOSONO",
                "total": 42,
                "total_selesai": 42,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.875,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 1497,
                "total_dibawah_sla_dispatch": 31,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 19.95,
                "min_durasi_response": 263,
                "max_durasi_response": 3517,
                "total_dibawah_sla_response": 36,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 26.275,
                "min_durasi_recovery": 437,
                "max_durasi_recovery": 3696,
                "total_dibawah_sla_recovery": 40,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 48,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32500,
                "nama_up3": "UP3 PARE PARE",
                "id_ulp": 32510,
                "nama_ulp": "ULP MATTIROTASI",
                "id_posko": 325101,
                "nama_posko": "POSKO ULP MATTIROTASI",
                "total": 59,
                "total_selesai": 59,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.0526315789473686,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 2001,
                "total_dibawah_sla_dispatch": 53,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 30.416666666666668,
                "min_durasi_response": 424,
                "max_durasi_response": 4362,
                "total_dibawah_sla_response": 17,
                "total_diatas_sla_response": 7,
                "avg_durasi_recovery": 55.13636363636363,
                "min_durasi_recovery": 701,
                "max_durasi_recovery": 8860,
                "total_dibawah_sla_recovery": 22,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 49,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 542,
                "nama_up3": "UP3 MAJALAYA",
                "id_ulp": 53534,
                "nama_ulp": "ULP BANJARAN",
                "id_posko": 535341,
                "nama_posko": "POSKO ULP BANJARAN",
                "total": 53,
                "total_selesai": 53,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.0408163265306123,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 352,
                "total_dibawah_sla_dispatch": 49,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13.4375,
                "min_durasi_response": 358,
                "max_durasi_response": 1554,
                "total_dibawah_sla_response": 48,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.875,
                "min_durasi_recovery": 582,
                "max_durasi_recovery": 3020,
                "total_dibawah_sla_recovery": 48,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 50,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 150,
                "nama_up3": "UP3 PAMEKASAN",
                "id_ulp": 51740,
                "nama_ulp": "ULP KAMAL",
                "id_posko": 517405,
                "nama_posko": "POSKO ULP KAMAL",
                "total": 27,
                "total_selesai": 27,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.5833333333333335,
                "min_durasi_dispatch": 25,
                "max_durasi_dispatch": 516,
                "total_dibawah_sla_dispatch": 21,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 14.363636363636363,
                "min_durasi_response": 230,
                "max_durasi_response": 1547,
                "total_dibawah_sla_response": 22,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.954545454545453,
                "min_durasi_recovery": 741,
                "max_durasi_recovery": 2003,
                "total_dibawah_sla_recovery": 22,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 51,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31500,
                "nama_up3": "UP3 TOLITOLI",
                "id_ulp": 31540,
                "nama_ulp": "ULP MOUTONG",
                "id_posko": 315401,
                "nama_posko": "POSKO ULP MOUTONG",
                "total": 7,
                "total_selesai": 7,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 55,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 23,
                "min_durasi_response": 1173,
                "max_durasi_response": 1832,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 40,
                "min_durasi_recovery": 2213,
                "max_durasi_recovery": 2749,
                "total_dibawah_sla_recovery": 7,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 52,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 532,
                "nama_up3": "UP3 BEKASI",
                "id_ulp": 53731,
                "nama_ulp": "ULP MEDAN SATRIA",
                "id_posko": 537311,
                "nama_posko": "POSKO ULP MEDAN SATRIA",
                "total": 43,
                "total_selesai": 43,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.9743589743589745,
                "min_durasi_dispatch": 9,
                "max_durasi_dispatch": 692,
                "total_dibawah_sla_dispatch": 34,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 13.444444444444445,
                "min_durasi_response": 425,
                "max_durasi_response": 1836,
                "total_dibawah_sla_response": 36,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29.52777777777778,
                "min_durasi_recovery": 909,
                "max_durasi_recovery": 3195,
                "total_dibawah_sla_recovery": 36,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 53,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32600,
                "nama_up3": "UP3 PALOPO",
                "id_ulp": 32680,
                "nama_ulp": "ULP RANTEPAO",
                "id_posko": 326801,
                "nama_posko": "POSKO ULP RANTEPAO",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3333333333333333,
                "min_durasi_dispatch": 37,
                "max_durasi_dispatch": 177,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 57.4,
                "min_durasi_response": 1099,
                "max_durasi_response": 5828,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 71.5,
                "min_durasi_recovery": 1720,
                "max_durasi_recovery": 8117,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 54,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 150,
                "nama_up3": "UP3 PAMEKASAN",
                "id_ulp": 51790,
                "nama_ulp": "ULP AMBUNTEN",
                "id_posko": 517901,
                "nama_posko": "POSKO ULP AMBUNTEN",
                "total": 53,
                "total_selesai": 53,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.7358490566037736,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 623,
                "total_dibawah_sla_dispatch": 51,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 10.692307692307692,
                "min_durasi_response": 202,
                "max_durasi_response": 3066,
                "total_dibawah_sla_response": 51,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 17.25,
                "min_durasi_recovery": 562,
                "max_durasi_recovery": 3522,
                "total_dibawah_sla_recovery": 52,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 55,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52400,
                "nama_up3": "UP3 KLATEN",
                "id_ulp": 52403,
                "nama_ulp": "ULP BOYOLALI",
                "id_posko": 524031,
                "nama_posko": "POSKO ULP BOYOLALI",
                "total": 82,
                "total_selesai": 82,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.825396825396825,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 2061,
                "total_dibawah_sla_dispatch": 41,
                "total_diatas_sla_dispatch": 22,
                "avg_durasi_response": 24.305084745762713,
                "min_durasi_response": 327,
                "max_durasi_response": 2908,
                "total_dibawah_sla_response": 56,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 35.40677966101695,
                "min_durasi_recovery": 470,
                "max_durasi_recovery": 3955,
                "total_dibawah_sla_recovery": 59,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 56,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 56,
                "nama_uid": "DISTRIBUSI BANTEN",
                "id_up3": 533,
                "nama_up3": "UP3 BANTEN SELATAN",
                "id_ulp": 56240,
                "nama_ulp": "ULP LABUAN",
                "id_posko": 562401,
                "nama_posko": "POSKO ULP LABUAN",
                "total": 23,
                "total_selesai": 23,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.608695652173913,
                "min_durasi_dispatch": 6,
                "max_durasi_dispatch": 419,
                "total_dibawah_sla_dispatch": 21,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 20.047619047619047,
                "min_durasi_response": 832,
                "max_durasi_response": 2821,
                "total_dibawah_sla_response": 20,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 40.523809523809526,
                "min_durasi_recovery": 1430,
                "max_durasi_recovery": 4204,
                "total_dibawah_sla_recovery": 21,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 57,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 287,
                "nama_uid": "DISTRIBUSI BALI",
                "id_up3": 327,
                "nama_up3": "UP3 BALI SELATAN",
                "id_ulp": 55140,
                "nama_ulp": "ULP SANUR",
                "id_posko": 551401,
                "nama_posko": "POSKO ULP SANUR",
                "total": 89,
                "total_selesai": 89,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.5730337078651684,
                "min_durasi_dispatch": -2,
                "max_durasi_dispatch": 990,
                "total_dibawah_sla_dispatch": 69,
                "total_diatas_sla_dispatch": 20,
                "avg_durasi_response": 32.5875,
                "min_durasi_response": 816,
                "max_durasi_response": 3287,
                "total_dibawah_sla_response": 67,
                "total_diatas_sla_response": 13,
                "avg_durasi_recovery": 51.6625,
                "min_durasi_recovery": 1297,
                "max_durasi_recovery": 4718,
                "total_dibawah_sla_recovery": 80,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 58,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52250,
                "nama_up3": "UP3 TEGAL",
                "id_ulp": 52251,
                "nama_ulp": "ULP TEGAL KOTA",
                "id_posko": 522511,
                "nama_posko": "POSKO ULP TEGAL KOTA",
                "total": 46,
                "total_selesai": 46,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.15555555555555556,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 316,
                "total_dibawah_sla_dispatch": 45,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.928571428571427,
                "min_durasi_response": 1148,
                "max_durasi_response": 4386,
                "total_dibawah_sla_response": 41,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 30.225,
                "min_durasi_recovery": 1648,
                "max_durasi_recovery": 2890,
                "total_dibawah_sla_recovery": 40,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 59,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17173,
                "nama_up3": "UP3 KOTABUMI",
                "id_ulp": 17300,
                "nama_ulp": "ULP BUMI ABUNG",
                "id_posko": 173001,
                "nama_posko": "POSKO ULP BUMI ABUNG",
                "total": 76,
                "total_selesai": 76,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.4363636363636365,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 950,
                "total_dibawah_sla_dispatch": 41,
                "total_diatas_sla_dispatch": 14,
                "avg_durasi_response": 29.26530612244898,
                "min_durasi_response": 428,
                "max_durasi_response": 4479,
                "total_dibawah_sla_response": 40,
                "total_diatas_sla_response": 9,
                "avg_durasi_recovery": 48.57142857142857,
                "min_durasi_recovery": 1249,
                "max_durasi_recovery": 5820,
                "total_dibawah_sla_recovery": 49,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 60,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17171,
                "nama_up3": "UP3 TANJUNGKARANG",
                "id_ulp": 17120,
                "nama_ulp": "ULP WAY HALIM",
                "id_posko": 171201,
                "nama_posko": "POSKO GH RAJABASA",
                "total": 91,
                "total_selesai": 91,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 6.222222222222222,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 1636,
                "total_dibawah_sla_dispatch": 49,
                "total_diatas_sla_dispatch": 41,
                "avg_durasi_response": 49.945205479452056,
                "min_durasi_response": 871,
                "max_durasi_response": 5425,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 43,
                "avg_durasi_recovery": 64.92957746478874,
                "min_durasi_recovery": 1567,
                "max_durasi_recovery": 7079,
                "total_dibawah_sla_recovery": 71,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 61,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13100,
                "nama_up3": "UP3 PADANG",
                "id_ulp": 13101,
                "nama_ulp": "ULP BELANTI",
                "id_posko": 131011,
                "nama_posko": "POSKO ULP BELANTI",
                "total": 34,
                "total_selesai": 34,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.0294117647058822,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 356,
                "total_dibawah_sla_dispatch": 34,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 24.91304347826087,
                "min_durasi_response": 387,
                "max_durasi_response": 2908,
                "total_dibawah_sla_response": 22,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 37.05263157894737,
                "min_durasi_recovery": 1556,
                "max_durasi_recovery": 3058,
                "total_dibawah_sla_recovery": 19,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 62,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 431,
                "nama_up3": "UP3 KUPANG",
                "id_ulp": 43110,
                "nama_ulp": "ULP SOE",
                "id_posko": 431101,
                "nama_posko": "POSKO ULP SOE",
                "total": 74,
                "total_selesai": 74,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.5072463768115942,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 3490,
                "total_dibawah_sla_dispatch": 63,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 31.448275862068964,
                "min_durasi_response": 624,
                "max_durasi_response": 4406,
                "total_dibawah_sla_response": 48,
                "total_diatas_sla_response": 10,
                "avg_durasi_recovery": 52.13793103448276,
                "min_durasi_recovery": 1031,
                "max_durasi_recovery": 7638,
                "total_dibawah_sla_recovery": 58,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 63,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 231,
                "nama_up3": "UP3 SAMARINDA",
                "id_ulp": 23102,
                "nama_ulp": "ULP SAMARINDA SEBERANG",
                "id_posko": 231021,
                "nama_posko": "POSKO ULP SAMARINDA SEBERANG",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 7.5625,
                "min_durasi_dispatch": 167,
                "max_durasi_dispatch": 980,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 10,
                "avg_durasi_response": 29.6,
                "min_durasi_response": 1100,
                "max_durasi_response": 3479,
                "total_dibawah_sla_response": 14,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 47.2,
                "min_durasi_recovery": 2102,
                "max_durasi_recovery": 4580,
                "total_dibawah_sla_recovery": 15,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 64,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 150,
                "nama_up3": "UP3 PAMEKASAN",
                "id_ulp": 51700,
                "nama_ulp": "ULP PAMEKASAN",
                "id_posko": 517001,
                "nama_posko": "POSKO ULP PAMEKASAN",
                "total": 196,
                "total_selesai": 196,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.244186046511628,
                "min_durasi_dispatch": 8,
                "max_durasi_dispatch": 796,
                "total_dibawah_sla_dispatch": 168,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 14.736842105263158,
                "min_durasi_response": 282,
                "max_durasi_response": 3288,
                "total_dibawah_sla_response": 149,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 24.08843537414966,
                "min_durasi_recovery": 456,
                "max_durasi_recovery": 3987,
                "total_dibawah_sla_recovery": 147,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 65,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 44,
                "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                "id_up3": 442,
                "nama_up3": "UP3 SUMBAWA",
                "id_ulp": 44230,
                "nama_ulp": "ULP EMPANG",
                "id_posko": 442301,
                "nama_posko": "POSKO ULP EMPANG",
                "total": 7,
                "total_selesai": 7,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.5714285714285714,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 617,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 12.857142857142858,
                "min_durasi_response": 669,
                "max_durasi_response": 1281,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.571428571428573,
                "min_durasi_recovery": 798,
                "max_durasi_recovery": 1747,
                "total_dibawah_sla_recovery": 7,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 66,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52500,
                "nama_up3": "UP3 CILACAP",
                "id_ulp": 52503,
                "nama_ulp": "ULP GOMBONG",
                "id_posko": 525031,
                "nama_posko": "POSKO ULP GOMBONG",
                "total": 47,
                "total_selesai": 47,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5319148936170213,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 300,
                "total_dibawah_sla_dispatch": 47,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13.658536585365853,
                "min_durasi_response": 369,
                "max_durasi_response": 2072,
                "total_dibawah_sla_response": 41,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.097560975609756,
                "min_durasi_recovery": 648,
                "max_durasi_recovery": 2373,
                "total_dibawah_sla_recovery": 41,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 67,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12500,
                "nama_up3": "UP3 RANTAU PRAPAT",
                "id_ulp": 12514,
                "nama_ulp": "ULP AEK KOTABATU",
                "id_posko": 125144,
                "nama_posko": "POSKO ULP AEK KOTABATU",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 6,
                "min_durasi_dispatch": 370,
                "max_durasi_dispatch": 370,
                "total_dibawah_sla_dispatch": 0,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 21,
                "min_durasi_response": 1269,
                "max_durasi_response": 1269,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 41,
                "min_durasi_recovery": 2495,
                "max_durasi_recovery": 2495,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 68,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12600,
                "nama_up3": "UP3 LUBUKPAKAM",
                "id_ulp": 12617,
                "nama_ulp": "ULP GALANG",
                "id_posko": 126177,
                "nama_posko": "POSKO ULP GALANG",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 93,
                "max_durasi_dispatch": 93,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 5,
                "min_durasi_response": 345,
                "max_durasi_response": 345,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 7,
                "min_durasi_recovery": 472,
                "max_durasi_recovery": 472,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 69,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31600,
                "nama_up3": "UP3 GORONTALO",
                "id_ulp": 31650,
                "nama_ulp": "ULP TELAGA",
                "id_posko": 316501,
                "nama_posko": "POSKO ULP TELAGA",
                "total": 76,
                "total_selesai": 76,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.364864864864865,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 765,
                "total_dibawah_sla_dispatch": 67,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 22.36842105263158,
                "min_durasi_response": 647,
                "max_durasi_response": 3839,
                "total_dibawah_sla_response": 55,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 42.14545454545455,
                "min_durasi_recovery": 1241,
                "max_durasi_recovery": 5025,
                "total_dibawah_sla_recovery": 55,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 70,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 149,
                "nama_up3": "UP3 MOJOKERTO",
                "id_ulp": 51452,
                "nama_ulp": "ULP MOJOKERTO",
                "id_posko": 514524,
                "nama_posko": "POSKO ULP MOJOKERTO",
                "total": 76,
                "total_selesai": 76,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.1159420289855073,
                "min_durasi_dispatch": 23,
                "max_durasi_dispatch": 956,
                "total_dibawah_sla_dispatch": 61,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 16.37313432835821,
                "min_durasi_response": 201,
                "max_durasi_response": 2323,
                "total_dibawah_sla_response": 67,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.803030303030305,
                "min_durasi_recovery": 334,
                "max_durasi_recovery": 5806,
                "total_dibawah_sla_recovery": 66,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 71,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 184,
                "nama_up3": "UP3 RENGAT",
                "id_ulp": 18440,
                "nama_ulp": "ULP TEMBILAHAN",
                "id_posko": 184401,
                "nama_posko": "POSKO ULP TEMBILAHAN",
                "total": 14,
                "total_selesai": 14,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.8,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 1401,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 11.11111111111111,
                "min_durasi_response": 427,
                "max_durasi_response": 1040,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21.11111111111111,
                "min_durasi_recovery": 733,
                "max_durasi_recovery": 1805,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 72,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32800,
                "nama_up3": "UP3 BAUBAU",
                "id_ulp": 32840,
                "nama_ulp": "ULP WANGI WANGI",
                "id_posko": 328401,
                "nama_posko": "POSKO ULP WANGI WANGI",
                "total": 19,
                "total_selesai": 19,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 44,
                "total_dibawah_sla_dispatch": 19,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.789473684210527,
                "min_durasi_response": 506,
                "max_durasi_response": 2063,
                "total_dibawah_sla_response": 19,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.526315789473685,
                "min_durasi_recovery": 876,
                "max_durasi_recovery": 2687,
                "total_dibawah_sla_recovery": 19,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 73,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31800,
                "nama_up3": "UP3 TAHUNA",
                "id_ulp": 31840,
                "nama_ulp": "ULP PETTA",
                "id_posko": 318401,
                "nama_posko": "POSKO ULP PETTA",
                "total": 7,
                "total_selesai": 7,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.7142857142857142,
                "min_durasi_dispatch": 37,
                "max_durasi_dispatch": 318,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 27.833333333333332,
                "min_durasi_response": 784,
                "max_durasi_response": 2699,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.833333333333336,
                "min_durasi_recovery": 1680,
                "max_durasi_recovery": 2770,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 74,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 415,
                "nama_up3": "UP3 SOFIFI",
                "id_ulp": 41540,
                "nama_ulp": "ULP MABA",
                "id_posko": 415401,
                "nama_posko": "POSKO ULP MABA",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.4,
                "min_durasi_dispatch": 20,
                "max_durasi_dispatch": 459,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 11.8,
                "min_durasi_response": 465,
                "max_durasi_response": 1312,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.8,
                "min_durasi_recovery": 1318,
                "max_durasi_recovery": 1824,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 75,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 547,
                "nama_up3": "UP3 CIKARANG",
                "id_ulp": 53702,
                "nama_ulp": "ULP CIBITUNG",
                "id_posko": 537021,
                "nama_posko": "POSKO ULP CIBITUNG",
                "total": 102,
                "total_selesai": 102,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.9696969696969697,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 452,
                "total_dibawah_sla_dispatch": 93,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 19.072164948453608,
                "min_durasi_response": 513,
                "max_durasi_response": 1773,
                "total_dibawah_sla_response": 97,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32.83505154639175,
                "min_durasi_recovery": 1089,
                "max_durasi_recovery": 4162,
                "total_dibawah_sla_recovery": 97,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 76,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 56,
                "nama_uid": "DISTRIBUSI BANTEN",
                "id_up3": 533,
                "nama_up3": "UP3 BANTEN SELATAN",
                "id_ulp": 56210,
                "nama_ulp": "ULP RANGKASBITUNG",
                "id_posko": 562101,
                "nama_posko": "POSKO ULP RANGKASBITUNG",
                "total": 24,
                "total_selesai": 24,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.9047619047619047,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 1299,
                "total_dibawah_sla_dispatch": 19,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 25.42105263157895,
                "min_durasi_response": 695,
                "max_durasi_response": 2445,
                "total_dibawah_sla_response": 19,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 41.36842105263158,
                "min_durasi_recovery": 1524,
                "max_durasi_recovery": 3872,
                "total_dibawah_sla_recovery": 19,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 77,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32800,
                "nama_up3": "UP3 BAUBAU",
                "id_ulp": 32810,
                "nama_ulp": "ULP KOTA BAU BAU",
                "id_posko": 328101,
                "nama_posko": "POSKO ULP KOTA BAU BAU",
                "total": 46,
                "total_selesai": 46,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.41304347826086957,
                "min_durasi_dispatch": 20,
                "max_durasi_dispatch": 348,
                "total_dibawah_sla_dispatch": 46,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 28.891304347826086,
                "min_durasi_response": 259,
                "max_durasi_response": 6746,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 8,
                "avg_durasi_recovery": 48.06521739130435,
                "min_durasi_recovery": 1081,
                "max_durasi_recovery": 7925,
                "total_dibawah_sla_recovery": 46,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 78,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52200,
                "nama_up3": "UP3 PURWOKERTO",
                "id_ulp": 52206,
                "nama_ulp": "ULP AJIBARANG",
                "id_posko": 522061,
                "nama_posko": "POSKO ULP AJIBARANG",
                "total": 44,
                "total_selesai": 44,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.4318181818181818,
                "min_durasi_dispatch": 7,
                "max_durasi_dispatch": 239,
                "total_dibawah_sla_dispatch": 44,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 26.81081081081081,
                "min_durasi_response": 531,
                "max_durasi_response": 3609,
                "total_dibawah_sla_response": 34,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 45.16216216216216,
                "min_durasi_recovery": 1260,
                "max_durasi_recovery": 4820,
                "total_dibawah_sla_recovery": 37,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 79,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52000,
                "nama_up3": "UP3 KUDUS",
                "id_ulp": 52004,
                "nama_ulp": "ULP PATI",
                "id_posko": 520041,
                "nama_posko": "POSKO ULP PATI",
                "total": 74,
                "total_selesai": 74,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.2794117647058822,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 4179,
                "total_dibawah_sla_dispatch": 60,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 33.64912280701754,
                "min_durasi_response": 858,
                "max_durasi_response": 3946,
                "total_dibawah_sla_response": 45,
                "total_diatas_sla_response": 12,
                "avg_durasi_recovery": 48.333333333333336,
                "min_durasi_recovery": 1418,
                "max_durasi_recovery": 6536,
                "total_dibawah_sla_recovery": 57,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 80,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 431,
                "nama_up3": "UP3 KUPANG",
                "id_ulp": 43180,
                "nama_ulp": "ULP OESAO",
                "id_posko": 431801,
                "nama_posko": "POSKO ULP OESAO",
                "total": 77,
                "total_selesai": 77,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6986301369863013,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 790,
                "total_dibawah_sla_dispatch": 69,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 26.893939393939394,
                "min_durasi_response": 653,
                "max_durasi_response": 3953,
                "total_dibawah_sla_response": 63,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 45.784615384615385,
                "min_durasi_recovery": 1573,
                "max_durasi_recovery": 6931,
                "total_dibawah_sla_recovery": 65,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 81,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 161,
                "nama_uid": "WILAYAH BANGKA BELITUNG",
                "id_up3": 163,
                "nama_up3": "UP3 BANGKA",
                "id_ulp": 16140,
                "nama_ulp": "ULP KOBA",
                "id_posko": 161401,
                "nama_posko": "POSKO ULP KOBA",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.8333333333333333,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 281,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.2,
                "min_durasi_response": 956,
                "max_durasi_response": 1368,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.2,
                "min_durasi_recovery": 1513,
                "max_durasi_recovery": 2448,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 82,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32800,
                "nama_up3": "UP3 BAUBAU",
                "id_ulp": 32820,
                "nama_ulp": "ULP RAHA",
                "id_posko": 328201,
                "nama_posko": "POSKO ULP RAHA",
                "total": 44,
                "total_selesai": 44,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3181818181818182,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 307,
                "total_dibawah_sla_dispatch": 44,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.976744186046513,
                "min_durasi_response": 565,
                "max_durasi_response": 2744,
                "total_dibawah_sla_response": 43,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.46511627906977,
                "min_durasi_recovery": 948,
                "max_durasi_recovery": 4055,
                "total_dibawah_sla_recovery": 43,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 83,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12129,
                "nama_up3": "UP3 BUKIT BARISAN",
                "id_ulp": 12906,
                "nama_ulp": "ULP PANCURBATU",
                "id_posko": 129061,
                "nama_posko": "POSKO ULP PANCURBATU",
                "total": 84,
                "total_selesai": 84,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5333333333333333,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 451,
                "total_dibawah_sla_dispatch": 74,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 7.466666666666667,
                "min_durasi_response": 172,
                "max_durasi_response": 3258,
                "total_dibawah_sla_response": 74,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 19.093333333333334,
                "min_durasi_recovery": 304,
                "max_durasi_recovery": 5556,
                "total_dibawah_sla_recovery": 75,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 84,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 148,
                "nama_up3": "UP3 MALANG",
                "id_ulp": 51311,
                "nama_ulp": "ULP DINOYO",
                "id_posko": 513112,
                "nama_posko": "POSKO ULP DINOYO",
                "total": 55,
                "total_selesai": 55,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.6923076923076925,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 402,
                "total_dibawah_sla_dispatch": 24,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 23.041666666666668,
                "min_durasi_response": 451,
                "max_durasi_response": 2591,
                "total_dibawah_sla_response": 24,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.875,
                "min_durasi_recovery": 1004,
                "max_durasi_recovery": 2984,
                "total_dibawah_sla_recovery": 24,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 85,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31600,
                "nama_up3": "UP3 GORONTALO",
                "id_ulp": 31630,
                "nama_ulp": "ULP KWANDANG",
                "id_posko": 316301,
                "nama_posko": "POSKO ULP KWANDANG",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 270,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 22.8,
                "min_durasi_response": 791,
                "max_durasi_response": 1971,
                "total_dibawah_sla_response": 10,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 42.4,
                "min_durasi_recovery": 2258,
                "max_durasi_recovery": 3194,
                "total_dibawah_sla_recovery": 10,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 86,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 116,
                "nama_up3": "UP3 SIGLI",
                "id_ulp": 11660,
                "nama_ulp": "ULP SIGLI",
                "id_posko": 116601,
                "nama_posko": "POSKO ULP SIGLI",
                "total": 33,
                "total_selesai": 33,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.92,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 183,
                "total_dibawah_sla_dispatch": 25,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 8.8,
                "min_durasi_response": 360,
                "max_durasi_response": 1633,
                "total_dibawah_sla_response": 20,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.15,
                "min_durasi_recovery": 780,
                "max_durasi_recovery": 2198,
                "total_dibawah_sla_recovery": 20,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 87,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 10,
                "nama_up3": "UP3 BINTARO",
                "id_ulp": 54380,
                "nama_ulp": "UP3 BINTARO",
                "id_posko": 543501,
                "nama_posko": "POSKO CILEDUK",
                "total": 80,
                "total_selesai": 80,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.387096774193548,
                "min_durasi_dispatch": 53,
                "max_durasi_dispatch": 1432,
                "total_dibawah_sla_dispatch": 51,
                "total_diatas_sla_dispatch": 11,
                "avg_durasi_response": 31.89090909090909,
                "min_durasi_response": 861,
                "max_durasi_response": 4334,
                "total_dibawah_sla_response": 48,
                "total_diatas_sla_response": 7,
                "avg_durasi_recovery": 47.80769230769231,
                "min_durasi_recovery": 1227,
                "max_durasi_recovery": 5720,
                "total_dibawah_sla_recovery": 52,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 88,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12300,
                "nama_up3": "UP3 SIBOLGA",
                "id_ulp": 12311,
                "nama_ulp": "ULP BALIGE",
                "id_posko": 123111,
                "nama_posko": "POSKO ULP BALIGE",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 167,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 6.5,
                "min_durasi_response": 162,
                "max_durasi_response": 987,
                "total_dibawah_sla_response": 10,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20,
                "min_durasi_recovery": 986,
                "max_durasi_recovery": 1507,
                "total_dibawah_sla_recovery": 10,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 89,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 429,
                "nama_up3": "UP3 NABIRE",
                "id_ulp": 42720,
                "nama_ulp": "ULP ENAROTALI",
                "id_posko": 427201,
                "nama_posko": "POSKO ULP ENAROTALI",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6666666666666666,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 141,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 18.2,
                "min_durasi_response": 823,
                "max_durasi_response": 1507,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29.2,
                "min_durasi_recovery": 1624,
                "max_durasi_recovery": 1892,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 90,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52150,
                "nama_up3": "UP3 MAGELANG",
                "id_ulp": 52157,
                "nama_ulp": "ULP TEGALREJO",
                "id_posko": 521571,
                "nama_posko": "POSKO ULP TEGALREJO",
                "total": 35,
                "total_selesai": 35,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.096774193548387,
                "min_durasi_dispatch": 9,
                "max_durasi_dispatch": 2615,
                "total_dibawah_sla_dispatch": 27,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 9.52,
                "min_durasi_response": 352,
                "max_durasi_response": 1684,
                "total_dibawah_sla_response": 25,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.52,
                "min_durasi_recovery": 933,
                "max_durasi_recovery": 5494,
                "total_dibawah_sla_recovery": 25,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 91,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 413,
                "nama_up3": "UP3 TUAL",
                "id_ulp": 41310,
                "nama_ulp": "ULP KOTA TUAL",
                "id_posko": 413101,
                "nama_posko": "POSKO ULP TUAL",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 34,
                "max_durasi_dispatch": 299,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 29,
                "min_durasi_response": 1053,
                "max_durasi_response": 2465,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 55,
                "min_durasi_recovery": 3320,
                "max_durasi_recovery": 3344,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 92,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 56,
                "nama_uid": "DISTRIBUSI BANTEN",
                "id_up3": 534,
                "nama_up3": "UP3 BANTEN UTARA",
                "id_ulp": 56130,
                "nama_ulp": "ULP ANYER",
                "id_posko": 561301,
                "nama_posko": "POSKO ULP ANYER",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 304,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.333333333333332,
                "min_durasi_response": 651,
                "max_durasi_response": 1783,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 34.333333333333336,
                "min_durasi_recovery": 1788,
                "max_durasi_recovery": 2379,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 93,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2220,
                "nama_up3": "UP3 BARABAI",
                "id_ulp": 22250,
                "nama_ulp": "ULP PARINGIN",
                "id_posko": 222501,
                "nama_posko": "POSKO ULP PARINGIN",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 57,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 18,
                "min_durasi_response": 807,
                "max_durasi_response": 1386,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.714285714285715,
                "min_durasi_recovery": 1599,
                "max_durasi_recovery": 2538,
                "total_dibawah_sla_recovery": 7,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 94,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12200,
                "nama_up3": "UP3 BINJAI",
                "id_ulp": 12201,
                "nama_ulp": "ULP BINJAI KOTA",
                "id_posko": 122011,
                "nama_posko": "POSKO ULP BINJAI KOTA",
                "total": 18,
                "total_selesai": 18,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.7777777777777778,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 192,
                "total_dibawah_sla_dispatch": 18,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.333333333333332,
                "min_durasi_response": 648,
                "max_durasi_response": 2627,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 38.72222222222222,
                "min_durasi_recovery": 1193,
                "max_durasi_recovery": 5450,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 95,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12129,
                "nama_up3": "UP3 BUKIT BARISAN",
                "id_ulp": 12905,
                "nama_ulp": "ULP KABANJAHE",
                "id_posko": 129051,
                "nama_posko": "POSKO ULP KABANJAHE",
                "total": 23,
                "total_selesai": 23,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.4782608695652174,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 112,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 4.608695652173913,
                "min_durasi_response": 233,
                "max_durasi_response": 447,
                "total_dibawah_sla_response": 23,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 7.217391304347826,
                "min_durasi_recovery": 360,
                "max_durasi_recovery": 867,
                "total_dibawah_sla_recovery": 23,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 96,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 9,
                "nama_up3": "UP3 CIPUTAT",
                "id_ulp": 54360,
                "nama_ulp": "UP3 CIPUTAT",
                "id_posko": 543701,
                "nama_posko": "POSKO PAMULANG",
                "total": 25,
                "total_selesai": 25,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 15.285714285714286,
                "min_durasi_dispatch": 306,
                "max_durasi_dispatch": 3669,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": null,
                "min_durasi_response": null,
                "max_durasi_response": null,
                "total_dibawah_sla_response": 0,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": null,
                "min_durasi_recovery": null,
                "max_durasi_recovery": null,
                "total_dibawah_sla_recovery": 0,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 97,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 321,
                "nama_up3": "UP3 MAKASSAR SELATAN",
                "id_ulp": 32141,
                "nama_ulp": "ULP KALEBAJENG",
                "id_posko": 321411,
                "nama_posko": "POSKO ULP KALEBAJENG",
                "total": 12,
                "total_selesai": 12,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 386,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 22,
                "min_durasi_response": 651,
                "max_durasi_response": 2799,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 42.083333333333336,
                "min_durasi_recovery": 1321,
                "max_durasi_recovery": 4133,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 98,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 148,
                "nama_up3": "UP3 MALANG",
                "id_ulp": 51301,
                "nama_ulp": "ULP LAWANG",
                "id_posko": 513011,
                "nama_posko": "POSKO ULP LAWANG",
                "total": 19,
                "total_selesai": 19,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.4375,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 512,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 15.9375,
                "min_durasi_response": 247,
                "max_durasi_response": 1725,
                "total_dibawah_sla_response": 16,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.9375,
                "min_durasi_recovery": 1224,
                "max_durasi_recovery": 2787,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 99,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 142,
                "nama_up3": "UP3 BANYUWANGI",
                "id_ulp": 51672,
                "nama_ulp": "ULP MUNCAR",
                "id_posko": 516728,
                "nama_posko": "POSKO ULP MUNCAR",
                "total": 72,
                "total_selesai": 72,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.0625,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 646,
                "total_dibawah_sla_dispatch": 55,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 15.838709677419354,
                "min_durasi_response": 406,
                "max_durasi_response": 2186,
                "total_dibawah_sla_response": 62,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.903225806451612,
                "min_durasi_recovery": 720,
                "max_durasi_recovery": 3271,
                "total_dibawah_sla_recovery": 62,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 100,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 433,
                "nama_up3": "UP3 SUMBA",
                "id_ulp": 43300,
                "nama_ulp": "ULP SUMBA TIMUR",
                "id_posko": 433001,
                "nama_posko": "POSKO ULP SUMBA TIMUR",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.4705882352941178,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 521,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 58.46666666666667,
                "min_durasi_response": 2124,
                "max_durasi_response": 6316,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 12,
                "avg_durasi_recovery": 72.73333333333333,
                "min_durasi_recovery": 2355,
                "max_durasi_recovery": 8364,
                "total_dibawah_sla_recovery": 15,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 101,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17172,
                "nama_up3": "UP3 METRO",
                "id_ulp": 17200,
                "nama_ulp": "ULP METRO",
                "id_posko": 172001,
                "nama_posko": "POSKO ULP METRO",
                "total": 89,
                "total_selesai": 89,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.1123595505617978,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 475,
                "total_dibawah_sla_dispatch": 82,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 26.662790697674417,
                "min_durasi_response": 795,
                "max_durasi_response": 4353,
                "total_dibawah_sla_response": 79,
                "total_diatas_sla_response": 7,
                "avg_durasi_recovery": 43.86046511627907,
                "min_durasi_recovery": 1459,
                "max_durasi_recovery": 5084,
                "total_dibawah_sla_recovery": 86,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 102,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 425,
                "nama_up3": "UP3 MERAUKE",
                "id_ulp": 42510,
                "nama_ulp": "ULP MERAUKE KOTA",
                "id_posko": 425101,
                "nama_posko": "POSKO ULP MERAUKE KOTA",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6875,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 273,
                "total_dibawah_sla_dispatch": 16,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.3125,
                "min_durasi_response": 765,
                "max_durasi_response": 1700,
                "total_dibawah_sla_response": 16,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.0625,
                "min_durasi_recovery": 1065,
                "max_durasi_recovery": 2280,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 103,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 4,
                "nama_up3": "UP3 MENTENG",
                "id_ulp": 54110,
                "nama_ulp": "UP3 MENTENG",
                "id_posko": 541102,
                "nama_posko": "POSKO KUNINGAN (DISJAYA)",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.5,
                "min_durasi_dispatch": 42,
                "max_durasi_dispatch": 321,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 30.5,
                "min_durasi_response": 1779,
                "max_durasi_response": 1942,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 42.5,
                "min_durasi_recovery": 2398,
                "max_durasi_recovery": 2784,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 104,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12600,
                "nama_up3": "UP3 LUBUKPAKAM",
                "id_ulp": 12613,
                "nama_ulp": "ULP TANJUNG MORAWA",
                "id_posko": 126133,
                "nama_posko": "POSKO ULP TANJUNG MORAWA",
                "total": 31,
                "total_selesai": 31,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.9,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 235,
                "total_dibawah_sla_dispatch": 30,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 7.833333333333333,
                "min_durasi_response": 117,
                "max_durasi_response": 1494,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.066666666666666,
                "min_durasi_recovery": 183,
                "max_durasi_recovery": 5299,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 105,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 543,
                "nama_up3": "UP3 PURWAKARTA",
                "id_ulp": 53425,
                "nama_ulp": "ULP SUBANG",
                "id_posko": 534251,
                "nama_posko": "POSKO ULP SUBANG",
                "total": 57,
                "total_selesai": 57,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.9074074074074074,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 459,
                "total_dibawah_sla_dispatch": 52,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 10.423076923076923,
                "min_durasi_response": 353,
                "max_durasi_response": 1436,
                "total_dibawah_sla_response": 52,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.19607843137255,
                "min_durasi_recovery": 804,
                "max_durasi_recovery": 2665,
                "total_dibawah_sla_recovery": 51,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 106,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 44,
                "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                "id_up3": 441,
                "nama_up3": "UP3 MATARAM",
                "id_ulp": 44150,
                "nama_ulp": "ULP AMPENAN",
                "id_posko": 441501,
                "nama_posko": "POSKO ULP AMPENAN",
                "total": 173,
                "total_selesai": 173,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.2110091743119265,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 2840,
                "total_dibawah_sla_dispatch": 86,
                "total_diatas_sla_dispatch": 23,
                "avg_durasi_response": 37.054794520547944,
                "min_durasi_response": 414,
                "max_durasi_response": 8110,
                "total_dibawah_sla_response": 54,
                "total_diatas_sla_response": 19,
                "avg_durasi_recovery": 67.04166666666667,
                "min_durasi_recovery": 1291,
                "max_durasi_recovery": 8753,
                "total_dibawah_sla_recovery": 48,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 107,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 5,
                "nama_up3": "UP3 CEMPAKA PUTIH",
                "id_ulp": 54130,
                "nama_ulp": "UP3 CEMPAKA PUTIH",
                "id_posko": 544401,
                "nama_posko": "POSKO RAWAMANGUN",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4,
                "min_durasi_dispatch": 208,
                "max_durasi_dispatch": 303,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 40.5,
                "min_durasi_response": 1768,
                "max_durasi_response": 3161,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 67,
                "min_durasi_recovery": 3139,
                "max_durasi_recovery": 4956,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 108,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31700,
                "nama_up3": "UP3 KOTAMOBAGU",
                "id_ulp": 31730,
                "nama_ulp": "ULP MODAYAG",
                "id_posko": 317301,
                "nama_posko": "POSKO ULP MODAYAG",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6,
                "min_durasi_dispatch": 55,
                "max_durasi_dispatch": 234,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 24.4,
                "min_durasi_response": 888,
                "max_durasi_response": 2274,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 34.25,
                "min_durasi_recovery": 1461,
                "max_durasi_recovery": 3695,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 109,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52300,
                "nama_up3": "UP3 SEMARANG",
                "id_ulp": 52304,
                "nama_ulp": "ULP SEMARANG SELATAN",
                "id_posko": 523041,
                "nama_posko": "POSKO ULP SEMARANG SELATAN",
                "total": 49,
                "total_selesai": 49,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.152173913043478,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 909,
                "total_dibawah_sla_dispatch": 40,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 30.19047619047619,
                "min_durasi_response": 888,
                "max_durasi_response": 4344,
                "total_dibawah_sla_response": 40,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 51.2,
                "min_durasi_recovery": 1541,
                "max_durasi_recovery": 4967,
                "total_dibawah_sla_recovery": 40,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 110,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 151,
                "nama_up3": "UP3 PASURUAN",
                "id_ulp": 51354,
                "nama_ulp": "ULP PANDAAN",
                "id_posko": 513541,
                "nama_posko": "POSKO ULP PANDAAN",
                "total": 49,
                "total_selesai": 49,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.333333333333333,
                "min_durasi_dispatch": 32,
                "max_durasi_dispatch": 2697,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 20,
                "min_durasi_response": 900,
                "max_durasi_response": 1702,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.666666666666668,
                "min_durasi_recovery": 1360,
                "max_durasi_recovery": 2447,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 111,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1402,
                "nama_up3": "UP3 LAHAT",
                "id_ulp": 14710,
                "nama_ulp": "ULP MUARA ENIM",
                "id_posko": 147101,
                "nama_posko": "POSKO ULP MUARA ENIM",
                "total": 110,
                "total_selesai": 110,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.083333333333333,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 519,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 28.2,
                "min_durasi_response": 1266,
                "max_durasi_response": 3169,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 47.22222222222222,
                "min_durasi_recovery": 2180,
                "max_durasi_recovery": 3968,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 112,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 143,
                "nama_up3": "UP3 BOJONEGORO",
                "id_ulp": 51804,
                "nama_ulp": "ULP BABAT",
                "id_posko": 518044,
                "nama_posko": "POSKO ULP BABAT",
                "total": 54,
                "total_selesai": 54,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.7073170731707317,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 950,
                "total_dibawah_sla_dispatch": 38,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 26.31578947368421,
                "min_durasi_response": 765,
                "max_durasi_response": 2985,
                "total_dibawah_sla_response": 36,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 39.89473684210526,
                "min_durasi_recovery": 1231,
                "max_durasi_recovery": 4255,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 113,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52650,
                "nama_up3": "UP3 SUKOHARJO",
                "id_ulp": 52653,
                "nama_ulp": "ULP WONOGIRI",
                "id_posko": 526531,
                "nama_posko": "POSKO ULP WONOGIRI",
                "total": 76,
                "total_selesai": 76,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.904109589041096,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 1445,
                "total_dibawah_sla_dispatch": 60,
                "total_diatas_sla_dispatch": 13,
                "avg_durasi_response": 24.028169014084508,
                "min_durasi_response": 642,
                "max_durasi_response": 4337,
                "total_dibawah_sla_response": 66,
                "total_diatas_sla_response": 5,
                "avg_durasi_recovery": 47.23943661971831,
                "min_durasi_recovery": 1731,
                "max_durasi_recovery": 5606,
                "total_dibawah_sla_recovery": 71,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 114,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 44,
                "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                "id_up3": 442,
                "nama_up3": "UP3 SUMBAWA",
                "id_ulp": 44210,
                "nama_ulp": "ULP ALAS",
                "id_posko": 442101,
                "nama_posko": "POSKO ULP ALAS",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4,
                "min_durasi_dispatch": 64,
                "max_durasi_dispatch": 419,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 11.666666666666666,
                "min_durasi_response": 599,
                "max_durasi_response": 861,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 18,
                "min_durasi_recovery": 939,
                "max_durasi_recovery": 1269,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 115,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 111,
                "nama_up3": "UP3 BANDA ACEH",
                "id_ulp": 11113,
                "nama_ulp": "ULP JANTHO",
                "id_posko": 111131,
                "nama_posko": "POSKO ULP JANTHO",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8333333333333334,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 138,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17.833333333333332,
                "min_durasi_response": 561,
                "max_durasi_response": 1676,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.166666666666664,
                "min_durasi_recovery": 1717,
                "max_durasi_recovery": 2506,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 116,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52250,
                "nama_up3": "UP3 TEGAL",
                "id_ulp": 52253,
                "nama_ulp": "ULP PEMALANG",
                "id_posko": 522531,
                "nama_posko": "POSKO ULP PEMALANG",
                "total": 74,
                "total_selesai": 74,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.24324324324324326,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 189,
                "total_dibawah_sla_dispatch": 74,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 23.333333333333332,
                "min_durasi_response": 525,
                "max_durasi_response": 2906,
                "total_dibawah_sla_response": 59,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 38.86666666666667,
                "min_durasi_recovery": 1243,
                "max_durasi_recovery": 3955,
                "total_dibawah_sla_recovery": 60,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 117,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 182,
                "nama_up3": "UP3 DUMAI",
                "id_ulp": 18240,
                "nama_ulp": "ULP SELATPANJANG",
                "id_posko": 182401,
                "nama_posko": "POSKO ULP SELATPANJANG",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 50,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13.11111111111111,
                "min_durasi_response": 561,
                "max_durasi_response": 1270,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.555555555555557,
                "min_durasi_recovery": 1226,
                "max_durasi_recovery": 1980,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 118,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13300,
                "nama_up3": "UP3 SOLOK",
                "id_ulp": 13337,
                "nama_ulp": "ULP SINGKARAK",
                "id_posko": 133371,
                "nama_posko": "POSKO ULP SINGKARAK",
                "total": 21,
                "total_selesai": 21,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3333333333333333,
                "min_durasi_dispatch": 23,
                "max_durasi_dispatch": 332,
                "total_dibawah_sla_dispatch": 21,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9.45,
                "min_durasi_response": 428,
                "max_durasi_response": 832,
                "total_dibawah_sla_response": 20,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21.1,
                "min_durasi_recovery": 997,
                "max_durasi_recovery": 1781,
                "total_dibawah_sla_recovery": 20,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 119,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 416,
                "nama_up3": "UP3 TOBELO",
                "id_ulp": 41620,
                "nama_ulp": "ULP DARUBA",
                "id_posko": 416201,
                "nama_posko": "POSKO ULP DARUBA",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 43,
                "max_durasi_dispatch": 265,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.5,
                "min_durasi_response": 1041,
                "max_durasi_response": 1367,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36,
                "min_durasi_recovery": 1997,
                "max_durasi_recovery": 2378,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 120,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 115,
                "nama_up3": "UP3 SUBULUSSALAM",
                "id_ulp": 11553,
                "nama_ulp": "ULP BLANG PIDIE",
                "id_posko": 115531,
                "nama_posko": "POSKO ULP BLANG PIDIE",
                "total": 21,
                "total_selesai": 21,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5238095238095238,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 136,
                "total_dibawah_sla_dispatch": 21,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 16.80952380952381,
                "min_durasi_response": 782,
                "max_durasi_response": 1546,
                "total_dibawah_sla_response": 21,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.142857142857146,
                "min_durasi_recovery": 1583,
                "max_durasi_recovery": 2943,
                "total_dibawah_sla_recovery": 21,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 121,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 316,
                "nama_up3": "UP3 PONTIANAK",
                "id_ulp": 21102,
                "nama_ulp": "ULP SEI JAWI",
                "id_posko": 211021,
                "nama_posko": "POSKO ULP SEI JAWI",
                "total": 14,
                "total_selesai": 14,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.8461538461538463,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 452,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 18.4,
                "min_durasi_response": 654,
                "max_durasi_response": 1568,
                "total_dibawah_sla_response": 10,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.88888888888889,
                "min_durasi_recovery": 743,
                "max_durasi_recovery": 1850,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 122,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2250,
                "nama_up3": "UP3 KUALAKAPUAS",
                "id_ulp": 22500,
                "nama_ulp": "ULP KUALA KAPUAS",
                "id_posko": 225001,
                "nama_posko": "POSKO ULP KUALA KAPUAS",
                "total": 28,
                "total_selesai": 28,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.642857142857143,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 459,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 21.68421052631579,
                "min_durasi_response": 426,
                "max_durasi_response": 2551,
                "total_dibawah_sla_response": 19,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 37.421052631578945,
                "min_durasi_recovery": 1372,
                "max_durasi_recovery": 3083,
                "total_dibawah_sla_recovery": 19,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 123,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52400,
                "nama_up3": "UP3 KLATEN",
                "id_ulp": 52405,
                "nama_ulp": "ULP TULUNG",
                "id_posko": 524051,
                "nama_posko": "POSKO ULP TULUNG",
                "total": 51,
                "total_selesai": 51,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.6363636363636362,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 960,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 10,
                "avg_durasi_response": 21.033333333333335,
                "min_durasi_response": 287,
                "max_durasi_response": 2659,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.666666666666668,
                "min_durasi_recovery": 957,
                "max_durasi_recovery": 3167,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 124,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 146,
                "nama_up3": "UP3 KEDIRI",
                "id_ulp": 51411,
                "nama_ulp": "ULP GROGOL ( DISJATIM )",
                "id_posko": 514111,
                "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                "total": 141,
                "total_selesai": 141,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.8958333333333333,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 464,
                "total_dibawah_sla_dispatch": 46,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 19,
                "min_durasi_response": 386,
                "max_durasi_response": 2730,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28.94736842105263,
                "min_durasi_recovery": 836,
                "max_durasi_recovery": 3522,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 125,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 545,
                "nama_up3": "UP3 SUMEDANG",
                "id_ulp": 53521,
                "nama_ulp": "ULP MAJALENGKA",
                "id_posko": 535211,
                "nama_posko": "POSKO ULP MAJALENGKA",
                "total": 39,
                "total_selesai": 39,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.38461538461538464,
                "min_durasi_dispatch": 0,
                "max_durasi_dispatch": 221,
                "total_dibawah_sla_dispatch": 39,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.41025641025641,
                "min_durasi_response": 434,
                "max_durasi_response": 1638,
                "total_dibawah_sla_response": 39,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 18.897435897435898,
                "min_durasi_recovery": 776,
                "max_durasi_recovery": 2690,
                "total_dibawah_sla_recovery": 39,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 126,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12100,
                "nama_up3": "UP3 PEMATANG SIANTAR",
                "id_ulp": 12110,
                "nama_ulp": "ULP TEBING TINGGI",
                "id_posko": 121100,
                "nama_posko": "POSKO ULP TEBING TINGGI",
                "total": 4,
                "total_selesai": 4,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 59,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11,
                "min_durasi_response": 597,
                "max_durasi_response": 832,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.75,
                "min_durasi_recovery": 858,
                "max_durasi_recovery": 1782,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 127,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 21,
                "nama_up3": "UP3 CIRACAS",
                "id_ulp": 54720,
                "nama_ulp": "UP3 CIRACAS",
                "id_posko": 547201,
                "nama_posko": "POSKO CIRACAS",
                "total": 98,
                "total_selesai": 98,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.561797752808989,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 2274,
                "total_dibawah_sla_dispatch": 69,
                "total_diatas_sla_dispatch": 20,
                "avg_durasi_response": 24.44776119402985,
                "min_durasi_response": 611,
                "max_durasi_response": 2984,
                "total_dibawah_sla_response": 66,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 35.75757575757576,
                "min_durasi_recovery": 901,
                "max_durasi_recovery": 3526,
                "total_dibawah_sla_recovery": 66,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 128,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 232,
                "nama_up3": "UP3 BALIKPAPAN",
                "id_ulp": 23222,
                "nama_ulp": "ULP LONGIKIS",
                "id_posko": 232221,
                "nama_posko": "POSKO ULP LONGIKIS",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4,
                "min_durasi_dispatch": 269,
                "max_durasi_dispatch": 269,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17,
                "min_durasi_response": 1071,
                "max_durasi_response": 1071,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 34,
                "min_durasi_recovery": 2096,
                "max_durasi_recovery": 2096,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 129,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 181,
                "nama_up3": "UP3 PEKANBARU",
                "id_ulp": 18130,
                "nama_ulp": "ULP RUMBAI",
                "id_posko": 181301,
                "nama_posko": "POSKO ULP RUMBAI",
                "total": 58,
                "total_selesai": 58,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.435897435897436,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 1011,
                "total_dibawah_sla_dispatch": 20,
                "total_diatas_sla_dispatch": 19,
                "avg_durasi_response": 27.2,
                "min_durasi_response": 972,
                "max_durasi_response": 3767,
                "total_dibawah_sla_response": 13,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 42.214285714285715,
                "min_durasi_recovery": 1394,
                "max_durasi_recovery": 5129,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 130,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31200,
                "nama_up3": "UP3 PALU",
                "id_ulp": 31211,
                "nama_ulp": "ULP BUNGKU",
                "id_posko": 312111,
                "nama_posko": "POSKO ULP BUNGKU",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8333333333333334,
                "min_durasi_dispatch": 21,
                "max_durasi_dispatch": 120,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 43.166666666666664,
                "min_durasi_response": 1039,
                "max_durasi_response": 7463,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 62.5,
                "min_durasi_recovery": 1700,
                "max_durasi_recovery": 8999,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 131,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 146,
                "nama_up3": "UP3 KEDIRI",
                "id_ulp": 51402,
                "nama_ulp": "ULP BLITAR",
                "id_posko": 514022,
                "nama_posko": "POSKO ULP BLITAR",
                "total": 75,
                "total_selesai": 75,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.1794871794871793,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 775,
                "total_dibawah_sla_dispatch": 30,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 19.944444444444443,
                "min_durasi_response": 322,
                "max_durasi_response": 2648,
                "total_dibawah_sla_response": 36,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28.27777777777778,
                "min_durasi_recovery": 600,
                "max_durasi_recovery": 3263,
                "total_dibawah_sla_recovery": 36,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 132,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17173,
                "nama_up3": "UP3 KOTABUMI",
                "id_ulp": 17340,
                "nama_ulp": "ULP PULUNG KENCANA",
                "id_posko": 173401,
                "nama_posko": "POSKO ULP PULUNG KENCANA",
                "total": 57,
                "total_selesai": 57,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.7894736842105263,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 843,
                "total_dibawah_sla_dispatch": 48,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 26.859649122807017,
                "min_durasi_response": 678,
                "max_durasi_response": 3696,
                "total_dibawah_sla_response": 50,
                "total_diatas_sla_response": 7,
                "avg_durasi_recovery": 51.333333333333336,
                "min_durasi_recovery": 1959,
                "max_durasi_recovery": 8469,
                "total_dibawah_sla_recovery": 57,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 133,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 116,
                "nama_up3": "UP3 SIGLI",
                "id_ulp": 11662,
                "nama_ulp": "ULP MEUREUDU",
                "id_posko": 116621,
                "nama_posko": "POSKO ULP MEUREUDU",
                "total": 36,
                "total_selesai": 36,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.7333333333333333,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 252,
                "total_dibawah_sla_dispatch": 30,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13.066666666666666,
                "min_durasi_response": 428,
                "max_durasi_response": 1779,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29.466666666666665,
                "min_durasi_recovery": 872,
                "max_durasi_recovery": 2812,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 134,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 535,
                "nama_up3": "UP3 CIANJUR",
                "id_ulp": 53695,
                "nama_ulp": "ULP SUKANAGARA",
                "id_posko": 536951,
                "nama_posko": "POSKO ULP SUKANAGARA",
                "total": 22,
                "total_selesai": 22,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.18181818181818182,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 158,
                "total_dibawah_sla_dispatch": 22,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 10,
                "min_durasi_response": 493,
                "max_durasi_response": 741,
                "total_dibawah_sla_response": 22,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.181818181818183,
                "min_durasi_recovery": 1160,
                "max_durasi_recovery": 1419,
                "total_dibawah_sla_recovery": 22,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 135,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31600,
                "nama_up3": "UP3 GORONTALO",
                "id_ulp": 31610,
                "nama_ulp": "ULP LIMBOTO",
                "id_posko": 316101,
                "nama_posko": "POSKO ULP LIMBOTO",
                "total": 42,
                "total_selesai": 42,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6097560975609756,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 441,
                "total_dibawah_sla_dispatch": 40,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 24.243243243243242,
                "min_durasi_response": 784,
                "max_durasi_response": 2349,
                "total_dibawah_sla_response": 37,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.86486486486486,
                "min_durasi_recovery": 1342,
                "max_durasi_recovery": 2763,
                "total_dibawah_sla_recovery": 37,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 136,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2230,
                "nama_up3": "UP3 KOTABARU",
                "id_ulp": 22300,
                "nama_ulp": "ULP KOTABARU",
                "id_posko": 223001,
                "nama_posko": "POSKO ULP KOTABARU",
                "total": 7,
                "total_selesai": 7,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.857142857142857,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 1235,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 13.333333333333334,
                "min_durasi_response": 445,
                "max_durasi_response": 1541,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.833333333333332,
                "min_durasi_recovery": 1079,
                "max_durasi_recovery": 2021,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 137,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 8,
                "nama_up3": "UP3 KEBON JERUK",
                "id_ulp": 54330,
                "nama_ulp": "UP3 KEBON JERUK",
                "id_posko": 543301,
                "nama_posko": "POSKO KEBON JERUK",
                "total": 59,
                "total_selesai": 59,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.072727272727272,
                "min_durasi_dispatch": -3,
                "max_durasi_dispatch": 833,
                "total_dibawah_sla_dispatch": 39,
                "total_diatas_sla_dispatch": 16,
                "avg_durasi_response": 26.02,
                "min_durasi_response": 753,
                "max_durasi_response": 3544,
                "total_dibawah_sla_response": 46,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 42.3469387755102,
                "min_durasi_recovery": 1182,
                "max_durasi_recovery": 6969,
                "total_dibawah_sla_recovery": 49,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 138,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32700,
                "nama_up3": "UP3 BULUKUMBA",
                "id_ulp": 32730,
                "nama_ulp": "ULP JENEPONTO",
                "id_posko": 327301,
                "nama_posko": "POSKO ULP JENEPONTO",
                "total": 50,
                "total_selesai": 50,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.52,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 490,
                "total_dibawah_sla_dispatch": 49,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 9.52,
                "min_durasi_response": 298,
                "max_durasi_response": 1353,
                "total_dibawah_sla_response": 50,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.56,
                "min_durasi_recovery": 1040,
                "max_durasi_recovery": 1635,
                "total_dibawah_sla_recovery": 50,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 139,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 538,
                "nama_up3": "UP3 DEPOK",
                "id_ulp": 53872,
                "nama_ulp": "ULP CIBINONG",
                "id_posko": 538721,
                "nama_posko": "POSKO ULP CIBINONG",
                "total": 71,
                "total_selesai": 71,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.106382978723404,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 1371,
                "total_dibawah_sla_dispatch": 42,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 23.454545454545453,
                "min_durasi_response": 728,
                "max_durasi_response": 2968,
                "total_dibawah_sla_response": 43,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 43.54761904761905,
                "min_durasi_recovery": 1493,
                "max_durasi_recovery": 3535,
                "total_dibawah_sla_recovery": 42,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 140,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52150,
                "nama_up3": "UP3 MAGELANG",
                "id_ulp": 52155,
                "nama_ulp": "ULP TEMANGGUNG",
                "id_posko": 521551,
                "nama_posko": "POSKO ULP TEMANGGUNG",
                "total": 40,
                "total_selesai": 40,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.1025641025641026,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 368,
                "total_dibawah_sla_dispatch": 38,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 19.513513513513512,
                "min_durasi_response": 676,
                "max_durasi_response": 2038,
                "total_dibawah_sla_response": 37,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 34.75675675675676,
                "min_durasi_recovery": 1359,
                "max_durasi_recovery": 3523,
                "total_dibawah_sla_recovery": 37,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 141,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 412,
                "nama_up3": "UP3 TERNATE",
                "id_ulp": 41290,
                "nama_ulp": "ULP LAIWUI",
                "id_posko": 412901,
                "nama_posko": "POSKO ULP LAIWUI",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 48,
                "max_durasi_dispatch": 48,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9,
                "min_durasi_response": 599,
                "max_durasi_response": 599,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 19,
                "min_durasi_recovery": 1151,
                "max_durasi_recovery": 1151,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 142,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 111,
                "nama_up3": "UP3 BANDA ACEH",
                "id_ulp": 11114,
                "nama_ulp": "ULP SABANG",
                "id_posko": 111141,
                "nama_posko": "POSKO ULP SABANG",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3333333333333333,
                "min_durasi_dispatch": 20,
                "max_durasi_dispatch": 262,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13.666666666666666,
                "min_durasi_response": 773,
                "max_durasi_response": 990,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35,
                "min_durasi_recovery": 1810,
                "max_durasi_recovery": 2501,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 143,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32300,
                "nama_up3": "UP3 KENDARI",
                "id_ulp": 32370,
                "nama_ulp": "ULP KONAWE SELATAN",
                "id_posko": 323701,
                "nama_posko": "POSKO ULP KONAWE SELATAN",
                "total": 16,
                "total_selesai": 16,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5,
                "min_durasi_dispatch": 25,
                "max_durasi_dispatch": 274,
                "total_dibawah_sla_dispatch": 16,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 39,
                "min_durasi_response": 1758,
                "max_durasi_response": 2820,
                "total_dibawah_sla_response": 14,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 66.0625,
                "min_durasi_recovery": 2636,
                "max_durasi_recovery": 4466,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 144,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52300,
                "nama_up3": "UP3 SEMARANG",
                "id_ulp": 52302,
                "nama_ulp": "ULP SEMARANG BARAT",
                "id_posko": 523021,
                "nama_posko": "POSKO ULP SEMARANG BARAT",
                "total": 106,
                "total_selesai": 106,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3225806451612903,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 628,
                "total_dibawah_sla_dispatch": 85,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 27.435897435897434,
                "min_durasi_response": 742,
                "max_durasi_response": 4772,
                "total_dibawah_sla_response": 74,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 53.506493506493506,
                "min_durasi_recovery": 1689,
                "max_durasi_recovery": 5849,
                "total_dibawah_sla_recovery": 77,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 145,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 423,
                "nama_up3": "UP3 SORONG",
                "id_ulp": 42370,
                "nama_ulp": "ULP WAISAI",
                "id_posko": 423701,
                "nama_posko": "POSKO ULP WAISAI",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3333333333333333,
                "min_durasi_dispatch": 23,
                "max_durasi_dispatch": 60,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21,
                "min_durasi_response": 883,
                "max_durasi_response": 1744,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31,
                "min_durasi_recovery": 1482,
                "max_durasi_recovery": 2250,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 146,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31500,
                "nama_up3": "UP3 TOLITOLI",
                "id_ulp": 31530,
                "nama_ulp": "ULP BANGKIR",
                "id_posko": 315301,
                "nama_posko": "POSKO ULP BANGKIR",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 22,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11,
                "min_durasi_response": 488,
                "max_durasi_response": 1064,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25.333333333333332,
                "min_durasi_recovery": 1497,
                "max_durasi_recovery": 1601,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 147,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 149,
                "nama_up3": "UP3 MOJOKERTO",
                "id_ulp": 51456,
                "nama_ulp": "ULP MOJOSARI",
                "id_posko": 514568,
                "nama_posko": "POSKO ULP MOJOSARI",
                "total": 47,
                "total_selesai": 47,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.2666666666666666,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 799,
                "total_dibawah_sla_dispatch": 37,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 13.613636363636363,
                "min_durasi_response": 338,
                "max_durasi_response": 2836,
                "total_dibawah_sla_response": 43,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 23.818181818181817,
                "min_durasi_recovery": 373,
                "max_durasi_recovery": 5314,
                "total_dibawah_sla_recovery": 44,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 148,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 143,
                "nama_up3": "UP3 BOJONEGORO",
                "id_ulp": 51808,
                "nama_ulp": "ULP SUMBER REJO",
                "id_posko": 518088,
                "nama_posko": "POSKO ULP SUMBER REJO",
                "total": 42,
                "total_selesai": 42,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.882352941176471,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 788,
                "total_dibawah_sla_dispatch": 15,
                "total_diatas_sla_dispatch": 19,
                "avg_durasi_response": 30.266666666666666,
                "min_durasi_response": 697,
                "max_durasi_response": 5143,
                "total_dibawah_sla_response": 27,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 45.833333333333336,
                "min_durasi_recovery": 1279,
                "max_durasi_recovery": 5735,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 149,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 12,
                "nama_up3": "UP3 PONDOK KOPI",
                "id_ulp": 54420,
                "nama_ulp": "UP3 PONDOK KOPI",
                "id_posko": 544201,
                "nama_posko": "POSKO PONDOK KOPI",
                "total": 176,
                "total_selesai": 176,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.964705882352941,
                "min_durasi_dispatch": 0,
                "max_durasi_dispatch": 1269,
                "total_dibawah_sla_dispatch": 163,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 26.316770186335404,
                "min_durasi_response": 713,
                "max_durasi_response": 2894,
                "total_dibawah_sla_response": 155,
                "total_diatas_sla_response": 6,
                "avg_durasi_recovery": 37.425,
                "min_durasi_recovery": 1037,
                "max_durasi_recovery": 3997,
                "total_dibawah_sla_recovery": 160,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 150,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31800,
                "nama_up3": "UP3 TAHUNA",
                "id_ulp": 31870,
                "nama_ulp": "ULP MELONGUANE",
                "id_posko": 318701,
                "nama_posko": "POSKO ULP MELONGUANE",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 8.5,
                "min_durasi_dispatch": 398,
                "max_durasi_dispatch": 718,
                "total_dibawah_sla_dispatch": 0,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 16,
                "min_durasi_response": 985,
                "max_durasi_response": 985,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20,
                "min_durasi_recovery": 1221,
                "max_durasi_recovery": 1221,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 151,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 287,
                "nama_uid": "DISTRIBUSI BALI",
                "id_up3": 328,
                "nama_up3": "UP3 BALI TIMUR",
                "id_ulp": 55230,
                "nama_ulp": "ULP KARANGASEM",
                "id_posko": 552304,
                "nama_posko": "POSKO ULP KARANGASEM",
                "total": 55,
                "total_selesai": 55,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.672727272727273,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 461,
                "total_dibawah_sla_dispatch": 49,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 33.21818181818182,
                "min_durasi_response": 964,
                "max_durasi_response": 2959,
                "total_dibawah_sla_response": 54,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 49.70909090909091,
                "min_durasi_recovery": 1872,
                "max_durasi_recovery": 3593,
                "total_dibawah_sla_recovery": 55,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 152,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 424,
                "nama_up3": "UP3 MANOKWARI",
                "id_ulp": 42450,
                "nama_ulp": "ULP WASIOR",
                "id_posko": 424501,
                "nama_posko": "POSKO ULP WASIOR",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 26,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 29.6,
                "min_durasi_response": 1522,
                "max_durasi_response": 2173,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 43.2,
                "min_durasi_recovery": 2370,
                "max_durasi_recovery": 3185,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 153,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 316,
                "nama_up3": "UP3 PONTIANAK",
                "id_ulp": 21120,
                "nama_ulp": "ULP RASAU",
                "id_posko": 211201,
                "nama_posko": "POSKO ULP RASAU",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.6666666666666665,
                "min_durasi_dispatch": 226,
                "max_durasi_dispatch": 275,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 10.666666666666666,
                "min_durasi_response": 340,
                "max_durasi_response": 990,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20,
                "min_durasi_recovery": 886,
                "max_durasi_recovery": 1454,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 154,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31100,
                "nama_up3": "UP3 MANADO",
                "id_ulp": 31190,
                "nama_ulp": "ULP PANIKI",
                "id_posko": 311901,
                "nama_posko": "POSKO ULP PANIKI",
                "total": 46,
                "total_selesai": 46,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.6956521739130435,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 3493,
                "total_dibawah_sla_dispatch": 38,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 40.648648648648646,
                "min_durasi_response": 911,
                "max_durasi_response": 5629,
                "total_dibawah_sla_response": 24,
                "total_diatas_sla_response": 13,
                "avg_durasi_recovery": 63.972972972972975,
                "min_durasi_recovery": 1475,
                "max_durasi_recovery": 7487,
                "total_dibawah_sla_recovery": 37,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 155,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 151,
                "nama_up3": "UP3 PASURUAN",
                "id_ulp": 51357,
                "nama_ulp": "ULP KRAKSAAN",
                "id_posko": 513574,
                "nama_posko": "POSKO ULP KRAKSAAN",
                "total": 91,
                "total_selesai": 91,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.434782608695652,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 6884,
                "total_dibawah_sla_dispatch": 41,
                "total_diatas_sla_dispatch": 28,
                "avg_durasi_response": 19.703125,
                "min_durasi_response": 364,
                "max_durasi_response": 2751,
                "total_dibawah_sla_response": 64,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.8125,
                "min_durasi_recovery": 684,
                "max_durasi_recovery": 4318,
                "total_dibawah_sla_recovery": 64,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 156,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12100,
                "nama_up3": "UP3 PEMATANG SIANTAR",
                "id_ulp": 12116,
                "nama_ulp": "ULP INDRAPURA",
                "id_posko": 121166,
                "nama_posko": "POSKO ULP INDRAPURA",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 125,
                "max_durasi_dispatch": 125,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 6,
                "min_durasi_response": 379,
                "max_durasi_response": 379,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 9,
                "min_durasi_recovery": 571,
                "max_durasi_recovery": 571,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 157,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12200,
                "nama_up3": "UP3 BINJAI",
                "id_ulp": 12223,
                "nama_ulp": "ULP KUALA",
                "id_posko": 122231,
                "nama_posko": "POSKO ULP KUALA",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 77,
                "max_durasi_dispatch": 77,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.5,
                "min_durasi_response": 868,
                "max_durasi_response": 1515,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 45.5,
                "min_durasi_recovery": 2224,
                "max_durasi_recovery": 3247,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 158,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 545,
                "nama_up3": "UP3 SUMEDANG",
                "id_ulp": 53517,
                "nama_ulp": "ULP TANJUNG SARI",
                "id_posko": 535171,
                "nama_posko": "POSKO ULP TANJUNG SARI",
                "total": 27,
                "total_selesai": 27,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.23076923076923078,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 129,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 12.041666666666666,
                "min_durasi_response": 435,
                "max_durasi_response": 1177,
                "total_dibawah_sla_response": 24,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.291666666666668,
                "min_durasi_recovery": 829,
                "max_durasi_recovery": 2078,
                "total_dibawah_sla_recovery": 24,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 159,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52150,
                "nama_up3": "UP3 MAGELANG",
                "id_ulp": 52156,
                "nama_ulp": "ULP PARAKAN",
                "id_posko": 521561,
                "nama_posko": "POSKO ULP PARAKAN",
                "total": 33,
                "total_selesai": 33,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8125,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 316,
                "total_dibawah_sla_dispatch": 32,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.96875,
                "min_durasi_response": 729,
                "max_durasi_response": 1421,
                "total_dibawah_sla_response": 32,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.15625,
                "min_durasi_recovery": 1196,
                "max_durasi_recovery": 2321,
                "total_dibawah_sla_recovery": 32,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 160,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 184,
                "nama_up3": "UP3 RENGAT",
                "id_ulp": 18410,
                "nama_ulp": "ULP RENGAT KOTA",
                "id_posko": 184101,
                "nama_posko": "POSKO ULP RENGAT KOTA",
                "total": 25,
                "total_selesai": 25,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.1739130434782608,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 611,
                "total_dibawah_sla_dispatch": 18,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 12.5625,
                "min_durasi_response": 385,
                "max_durasi_response": 1431,
                "total_dibawah_sla_response": 16,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21.5625,
                "min_durasi_recovery": 800,
                "max_durasi_recovery": 2001,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 161,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1405,
                "nama_up3": "UP3 MUARO BUNGO",
                "id_ulp": 14420,
                "nama_ulp": "ULP SAROLANGUN",
                "id_posko": 144201,
                "nama_posko": "POSKO ULP SAROLANGUN",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.5555555555555554,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 398,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 20.11111111111111,
                "min_durasi_response": 800,
                "max_durasi_response": 1808,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 37.333333333333336,
                "min_durasi_recovery": 1661,
                "max_durasi_recovery": 2852,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 162,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32700,
                "nama_up3": "UP3 BULUKUMBA",
                "id_ulp": 32720,
                "nama_ulp": "ULP KALUMPANG",
                "id_posko": 327201,
                "nama_posko": "POSKO ULP KALUMPANG",
                "total": 14,
                "total_selesai": 14,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.14285714285714285,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 70,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 18.285714285714285,
                "min_durasi_response": 429,
                "max_durasi_response": 2164,
                "total_dibawah_sla_response": 14,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28.5,
                "min_durasi_recovery": 871,
                "max_durasi_recovery": 3411,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 163,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 414,
                "nama_up3": "UP3 MASOHI",
                "id_ulp": 41420,
                "nama_ulp": "ULP PIRU",
                "id_posko": 414201,
                "nama_posko": "POSKO ULP PIRU",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3,
                "min_durasi_dispatch": 222,
                "max_durasi_dispatch": 222,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 15,
                "min_durasi_response": 957,
                "max_durasi_response": 957,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26,
                "min_durasi_recovery": 1602,
                "max_durasi_recovery": 1602,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 164,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 287,
                "nama_uid": "DISTRIBUSI BALI",
                "id_up3": 327,
                "nama_up3": "UP3 BALI SELATAN",
                "id_ulp": 55130,
                "nama_ulp": "ULP TABANAN",
                "id_posko": 551303,
                "nama_posko": "POSKO ULP TABANAN",
                "total": 99,
                "total_selesai": 99,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.282828282828283,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 611,
                "total_dibawah_sla_dispatch": 66,
                "total_diatas_sla_dispatch": 33,
                "avg_durasi_response": 34.285714285714285,
                "min_durasi_response": 412,
                "max_durasi_response": 4026,
                "total_dibawah_sla_response": 82,
                "total_diatas_sla_response": 16,
                "avg_durasi_recovery": 48.88659793814433,
                "min_durasi_recovery": 889,
                "max_durasi_recovery": 5125,
                "total_dibawah_sla_recovery": 97,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 165,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12600,
                "nama_up3": "UP3 LUBUKPAKAM",
                "id_ulp": 12618,
                "nama_ulp": "ULP DOLOK MASIHOL",
                "id_posko": 126181,
                "nama_posko": "POSKO ULP DOLOK MASIHOL",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4,
                "min_durasi_dispatch": 279,
                "max_durasi_dispatch": 279,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 8,
                "min_durasi_response": 518,
                "max_durasi_response": 518,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28,
                "min_durasi_recovery": 1705,
                "max_durasi_recovery": 1705,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 166,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31100,
                "nama_up3": "UP3 MANADO",
                "id_ulp": 31101,
                "nama_ulp": "ULP MANADO UTARA",
                "id_posko": 311011,
                "nama_posko": "POSKO ULP MANADO UTARA",
                "total": 84,
                "total_selesai": 84,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.0121951219512195,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 5210,
                "total_dibawah_sla_dispatch": 78,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 68.78260869565217,
                "min_durasi_response": 690,
                "max_durasi_response": 9517,
                "total_dibawah_sla_response": 25,
                "total_diatas_sla_response": 44,
                "avg_durasi_recovery": 88.86764705882354,
                "min_durasi_recovery": 1655,
                "max_durasi_recovery": 10808,
                "total_dibawah_sla_recovery": 68,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 167,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31200,
                "nama_up3": "UP3 PALU",
                "id_ulp": 31250,
                "nama_ulp": "ULP TAMBU",
                "id_posko": 312501,
                "nama_posko": "POSKO ULP TAMBU",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5,
                "min_durasi_dispatch": 56,
                "max_durasi_dispatch": 68,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 39,
                "min_durasi_response": 2111,
                "max_durasi_response": 2592,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 53.5,
                "min_durasi_recovery": 2723,
                "max_durasi_recovery": 3760,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 168,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 425,
                "nama_up3": "UP3 MERAUKE",
                "id_ulp": 42540,
                "nama_ulp": "ULP KURIK",
                "id_posko": 425401,
                "nama_posko": "POSKO ULP KURIK",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 26,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 15.5,
                "min_durasi_response": 857,
                "max_durasi_response": 1020,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25,
                "min_durasi_recovery": 1518,
                "max_durasi_recovery": 1552,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 169,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13300,
                "nama_up3": "UP3 SOLOK",
                "id_ulp": 13338,
                "nama_ulp": "ULP KAYU ARO",
                "id_posko": 133381,
                "nama_posko": "POSKO ULP KAYU ARO",
                "total": 11,
                "total_selesai": 11,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.18181818181818182,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 173,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 12.4,
                "min_durasi_response": 317,
                "max_durasi_response": 1153,
                "total_dibawah_sla_response": 10,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.77777777777778,
                "min_durasi_recovery": 1075,
                "max_durasi_recovery": 1856,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 170,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13300,
                "nama_up3": "UP3 SOLOK",
                "id_ulp": 13333,
                "nama_ulp": "ULP SAWAH LUNTO",
                "id_posko": 133331,
                "nama_posko": "POSKO ULP SAWAH LUNTO",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.1,
                "min_durasi_dispatch": 20,
                "max_durasi_dispatch": 62,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17.4,
                "min_durasi_response": 767,
                "max_durasi_response": 1465,
                "total_dibawah_sla_response": 10,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 49.6,
                "min_durasi_recovery": 1767,
                "max_durasi_recovery": 3960,
                "total_dibawah_sla_recovery": 10,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 171,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 142,
                "nama_up3": "UP3 BANYUWANGI",
                "id_ulp": 51673,
                "nama_ulp": "ULP GENTENG",
                "id_posko": 516739,
                "nama_posko": "POSKO ULP GENTENG",
                "total": 58,
                "total_selesai": 58,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.789473684210526,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 910,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 12,
                "avg_durasi_response": 23.657894736842106,
                "min_durasi_response": 516,
                "max_durasi_response": 2952,
                "total_dibawah_sla_response": 36,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 32.60526315789474,
                "min_durasi_recovery": 867,
                "max_durasi_recovery": 3496,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 172,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52450,
                "nama_up3": "UP3 PEKALONGAN",
                "id_ulp": 52453,
                "nama_ulp": "ULP KEDUNGWUNI",
                "id_posko": 524531,
                "nama_posko": "POSKO ULP KEDUNGWUNI",
                "total": 98,
                "total_selesai": 98,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.1649484536082475,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 720,
                "total_dibawah_sla_dispatch": 91,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 25.75,
                "min_durasi_response": 747,
                "max_durasi_response": 3270,
                "total_dibawah_sla_response": 77,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 43.75,
                "min_durasi_recovery": 1415,
                "max_durasi_recovery": 4736,
                "total_dibawah_sla_recovery": 80,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 173,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 181,
                "nama_up3": "UP3 PEKANBARU",
                "id_ulp": 18111,
                "nama_ulp": "ULP PEKANBARU KOTA BARAT",
                "id_posko": 181111,
                "nama_posko": "POSKO ULP PEKANBARU KOTA BARAT",
                "total": 81,
                "total_selesai": 81,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.492753623188406,
                "min_durasi_dispatch": 6,
                "max_durasi_dispatch": 1578,
                "total_dibawah_sla_dispatch": 44,
                "total_diatas_sla_dispatch": 25,
                "avg_durasi_response": 40.714285714285715,
                "min_durasi_response": 1420,
                "max_durasi_response": 3739,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 5,
                "avg_durasi_recovery": 54.23076923076923,
                "min_durasi_recovery": 1931,
                "max_durasi_recovery": 4613,
                "total_dibawah_sla_recovery": 13,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 174,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32600,
                "nama_up3": "UP3 PALOPO",
                "id_ulp": 32650,
                "nama_ulp": "ULP TOMONI",
                "id_posko": 326501,
                "nama_posko": "POSKO ULP TOMONI",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.4444444444444444,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 157,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17.22222222222222,
                "min_durasi_response": 677,
                "max_durasi_response": 1421,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 41.22222222222222,
                "min_durasi_recovery": 1515,
                "max_durasi_recovery": 3949,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 175,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 544,
                "nama_up3": "UP3 SUKABUMI",
                "id_ulp": 53611,
                "nama_ulp": "ULP SUKABUMI KOTA",
                "id_posko": 536111,
                "nama_posko": "POSKO ULP SUKABUMI KOTA",
                "total": 45,
                "total_selesai": 45,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.0232558139534884,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 507,
                "total_dibawah_sla_dispatch": 42,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 11.452380952380953,
                "min_durasi_response": 502,
                "max_durasi_response": 1093,
                "total_dibawah_sla_response": 42,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.21951219512195,
                "min_durasi_recovery": 879,
                "max_durasi_recovery": 2859,
                "total_dibawah_sla_recovery": 41,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 176,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52500,
                "nama_up3": "UP3 CILACAP",
                "id_ulp": 52502,
                "nama_ulp": "ULP MAJENANG",
                "id_posko": 525021,
                "nama_posko": "POSKO ULP MAJENANG",
                "total": 42,
                "total_selesai": 42,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.7575757575757576,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 272,
                "total_dibawah_sla_dispatch": 33,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 24.214285714285715,
                "min_durasi_response": 220,
                "max_durasi_response": 2470,
                "total_dibawah_sla_response": 14,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.5,
                "min_durasi_recovery": 1244,
                "max_durasi_recovery": 3293,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 177,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52250,
                "nama_up3": "UP3 TEGAL",
                "id_ulp": 52259,
                "nama_ulp": "ULP BALAPULANG",
                "id_posko": 522591,
                "nama_posko": "POSKO ULP BALAPULANG",
                "total": 26,
                "total_selesai": 26,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.15384615384615385,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 112,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.714285714285715,
                "min_durasi_response": 485,
                "max_durasi_response": 2545,
                "total_dibawah_sla_response": 21,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 40.666666666666664,
                "min_durasi_recovery": 1152,
                "max_durasi_recovery": 4202,
                "total_dibawah_sla_recovery": 21,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 178,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 6,
                "nama_up3": "UP3 BANDENGAN",
                "id_ulp": 54210,
                "nama_ulp": "UP3 BANDENGAN",
                "id_posko": 542201,
                "nama_posko": "POSKO GUNUNG SAHARI",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.5,
                "min_durasi_dispatch": 37,
                "max_durasi_dispatch": 450,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 18,
                "min_durasi_response": 202,
                "max_durasi_response": 2576,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 15.5,
                "min_durasi_recovery": 390,
                "max_durasi_recovery": 2584,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 179,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31500,
                "nama_up3": "UP3 TOLITOLI",
                "id_ulp": 31501,
                "nama_ulp": "ULP TOLITOLI",
                "id_posko": 315011,
                "nama_posko": "POSKO ULP TOLITOLI",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 6.5,
                "min_durasi_dispatch": 381,
                "max_durasi_dispatch": 472,
                "total_dibawah_sla_dispatch": 0,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 78,
                "min_durasi_response": 3215,
                "max_durasi_response": 6199,
                "total_dibawah_sla_response": 0,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 93,
                "min_durasi_recovery": 4055,
                "max_durasi_recovery": 7164,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 180,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 115,
                "nama_up3": "UP3 SUBULUSSALAM",
                "id_ulp": 11551,
                "nama_ulp": "ULP RIMO",
                "id_posko": 115511,
                "nama_posko": "POSKO ULP RIMO",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.375,
                "min_durasi_dispatch": 30,
                "max_durasi_dispatch": 105,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.25,
                "min_durasi_response": 744,
                "max_durasi_response": 2001,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36,
                "min_durasi_recovery": 1369,
                "max_durasi_recovery": 2788,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 181,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 183,
                "nama_up3": "UP3 TANJUNGPINANG",
                "id_ulp": 18302,
                "nama_ulp": "ULP KIJANG",
                "id_posko": 183021,
                "nama_posko": "POSKO ULP KIJANG",
                "total": 22,
                "total_selesai": 22,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.523809523809524,
                "min_durasi_dispatch": 87,
                "max_durasi_dispatch": 1010,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 13.428571428571429,
                "min_durasi_response": 538,
                "max_durasi_response": 1309,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.333333333333332,
                "min_durasi_recovery": 1130,
                "max_durasi_recovery": 1845,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 182,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52100,
                "nama_up3": "UP3 YOGYAKARTA",
                "id_ulp": 52102,
                "nama_ulp": "ULP WATES",
                "id_posko": 521021,
                "nama_posko": "POSKO ULP WATES",
                "total": 179,
                "total_selesai": 179,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.529411764705882,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 2345,
                "total_dibawah_sla_dispatch": 49,
                "total_diatas_sla_dispatch": 19,
                "avg_durasi_response": 21.53846153846154,
                "min_durasi_response": 467,
                "max_durasi_response": 3844,
                "total_dibawah_sla_response": 44,
                "total_diatas_sla_response": 8,
                "avg_durasi_recovery": 31.903846153846153,
                "min_durasi_recovery": 883,
                "max_durasi_recovery": 4400,
                "total_dibawah_sla_recovery": 52,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 183,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 149,
                "nama_up3": "UP3 MOJOKERTO",
                "id_ulp": 51459,
                "nama_ulp": "ULP WARUJAYENG",
                "id_posko": 514592,
                "nama_posko": "POSKO ULP WARUJAYENG",
                "total": 41,
                "total_selesai": 41,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.631578947368421,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 1634,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 15,
                "avg_durasi_response": 16.83783783783784,
                "min_durasi_response": 427,
                "max_durasi_response": 2782,
                "total_dibawah_sla_response": 35,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 23.513513513513512,
                "min_durasi_recovery": 652,
                "max_durasi_recovery": 3239,
                "total_dibawah_sla_recovery": 37,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 184,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1406,
                "nama_up3": "UP3 OGAN ILIR",
                "id_ulp": 14910,
                "nama_ulp": "ULP KAYU AGUNG",
                "id_posko": 149101,
                "nama_posko": "POSKO ULP KAYU AGUNG",
                "total": 32,
                "total_selesai": 32,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.387096774193548,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 593,
                "total_dibawah_sla_dispatch": 19,
                "total_diatas_sla_dispatch": 12,
                "avg_durasi_response": 22.451612903225808,
                "min_durasi_response": 761,
                "max_durasi_response": 3079,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 39.483870967741936,
                "min_durasi_recovery": 1554,
                "max_durasi_recovery": 3834,
                "total_dibawah_sla_recovery": 31,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 185,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32900,
                "nama_up3": "UP3 MAMUJU",
                "id_ulp": 32950,
                "nama_ulp": "ULP POLEWALI",
                "id_posko": 329501,
                "nama_posko": "POSKO ULP POLEWALI",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.125,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 228,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.857142857142858,
                "min_durasi_response": 920,
                "max_durasi_response": 1711,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32.714285714285715,
                "min_durasi_recovery": 1478,
                "max_durasi_recovery": 2505,
                "total_dibawah_sla_recovery": 7,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 186,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 435,
                "nama_up3": "UP3 FLORES BAGIAN TIMUR",
                "id_ulp": 43530,
                "nama_ulp": "ULP LARANTUKA",
                "id_posko": 435301,
                "nama_posko": "POSKO ULP LARANTUKA",
                "total": 34,
                "total_selesai": 34,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.3823529411764706,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 1087,
                "total_dibawah_sla_dispatch": 27,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 26.677419354838708,
                "min_durasi_response": 648,
                "max_durasi_response": 3215,
                "total_dibawah_sla_response": 29,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 38.80769230769231,
                "min_durasi_recovery": 1230,
                "max_durasi_recovery": 5856,
                "total_dibawah_sla_recovery": 26,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 187,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 544,
                "nama_up3": "UP3 SUKABUMI",
                "id_ulp": 53631,
                "nama_ulp": "ULP PELABUHAN RATU",
                "id_posko": 536311,
                "nama_posko": "POSKO ULP PELABUHAN RATU",
                "total": 46,
                "total_selesai": 46,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.975609756097561,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 921,
                "total_dibawah_sla_dispatch": 39,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 8.756756756756756,
                "min_durasi_response": 263,
                "max_durasi_response": 1047,
                "total_dibawah_sla_response": 37,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 16.43243243243243,
                "min_durasi_recovery": 611,
                "max_durasi_recovery": 1749,
                "total_dibawah_sla_recovery": 37,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 188,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32500,
                "nama_up3": "UP3 PARE PARE",
                "id_ulp": 32570,
                "nama_ulp": "ULP PAJALESANG",
                "id_posko": 325701,
                "nama_posko": "POSKO ULP PAJALESANG",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.5,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 616,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 23.8,
                "min_durasi_response": 474,
                "max_durasi_response": 3432,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 35.2,
                "min_durasi_recovery": 825,
                "max_durasi_recovery": 4404,
                "total_dibawah_sla_recovery": 10,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 189,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31700,
                "nama_up3": "UP3 KOTAMOBAGU",
                "id_ulp": 31750,
                "nama_ulp": "ULP MOLIBAGU",
                "id_posko": 317501,
                "nama_posko": "POSKO ULP MOLIBAGU",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4,
                "min_durasi_dispatch": 118,
                "max_durasi_dispatch": 466,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 30.5,
                "min_durasi_response": 1673,
                "max_durasi_response": 2047,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 41,
                "min_durasi_recovery": 2454,
                "max_durasi_recovery": 2578,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 190,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 433,
                "nama_up3": "UP3 SUMBA",
                "id_ulp": 43350,
                "nama_ulp": "ULP SUMBA BARAT",
                "id_posko": 433501,
                "nama_posko": "POSKO ULP SUMBA BARAT",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 8,
                "min_durasi_dispatch": 38,
                "max_durasi_dispatch": 2301,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 39.8,
                "min_durasi_response": 1084,
                "max_durasi_response": 5722,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 72.4,
                "min_durasi_recovery": 3209,
                "max_durasi_recovery": 6004,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 191,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 5,
                "nama_up3": "UP3 CEMPAKA PUTIH",
                "id_ulp": 54130,
                "nama_ulp": "UP3 CEMPAKA PUTIH",
                "id_posko": 541301,
                "nama_posko": "POSKO CEMPAKA PUTIH",
                "total": 86,
                "total_selesai": 86,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.0833333333333335,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 758,
                "total_dibawah_sla_dispatch": 69,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 20.71641791044776,
                "min_durasi_response": 415,
                "max_durasi_response": 2482,
                "total_dibawah_sla_response": 67,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.803030303030305,
                "min_durasi_recovery": 845,
                "max_durasi_recovery": 4719,
                "total_dibawah_sla_recovery": 66,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 192,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32500,
                "nama_up3": "UP3 PARE PARE",
                "id_ulp": 32530,
                "nama_ulp": "ULP RAPPANG",
                "id_posko": 325301,
                "nama_posko": "POSKO ULP RAPPANG",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.8888888888888888,
                "min_durasi_dispatch": 35,
                "max_durasi_dispatch": 315,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.625,
                "min_durasi_response": 681,
                "max_durasi_response": 2632,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29.625,
                "min_durasi_recovery": 873,
                "max_durasi_recovery": 4228,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 193,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 56,
                "nama_uid": "DISTRIBUSI BANTEN",
                "id_up3": 19,
                "nama_up3": "UP3 TELUK NAGA",
                "id_ulp": 56660,
                "nama_ulp": "UP3 TELUK NAGA",
                "id_posko": 566601,
                "nama_posko": "POSKO TELUK NAGA",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.2,
                "min_durasi_dispatch": 25,
                "max_durasi_dispatch": 539,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 37.5,
                "min_durasi_response": 1053,
                "max_durasi_response": 3949,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 51.6,
                "min_durasi_recovery": 1841,
                "max_durasi_recovery": 4410,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 194,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 417,
                "nama_up3": "UP3 SAUMLAKI",
                "id_ulp": 41710,
                "nama_ulp": "ULP SAUMLAKI",
                "id_posko": 417101,
                "nama_posko": "POSKO ULP SAUMLAKI",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 37,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 16.25,
                "min_durasi_response": 777,
                "max_durasi_response": 1307,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25.75,
                "min_durasi_recovery": 1398,
                "max_durasi_recovery": 1742,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 195,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17173,
                "nama_up3": "UP3 KOTABUMI",
                "id_ulp": 17360,
                "nama_ulp": "ULP BUKIT KEMUNING",
                "id_posko": 173601,
                "nama_posko": "POSKO ULP BUKIT KEMUNING",
                "total": 23,
                "total_selesai": 23,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.608695652173913,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 619,
                "total_dibawah_sla_dispatch": 21,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 17.17391304347826,
                "min_durasi_response": 410,
                "max_durasi_response": 1738,
                "total_dibawah_sla_response": 23,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 41.21739130434783,
                "min_durasi_recovery": 1124,
                "max_durasi_recovery": 3428,
                "total_dibawah_sla_recovery": 23,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 196,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13200,
                "nama_up3": "UP3 BUKIT TINGGI",
                "id_ulp": 13225,
                "nama_ulp": "ULP SIMPANG EMPAT",
                "id_posko": 132251,
                "nama_posko": "POSKO ULP SIMPANG EMPAT",
                "total": 77,
                "total_selesai": 77,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.16883116883116883,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 198,
                "total_dibawah_sla_dispatch": 77,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 12.608108108108109,
                "min_durasi_response": 345,
                "max_durasi_response": 2255,
                "total_dibawah_sla_response": 74,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.916666666666668,
                "min_durasi_recovery": 935,
                "max_durasi_recovery": 3858,
                "total_dibawah_sla_recovery": 72,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 197,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13400,
                "nama_up3": "UP3 PAYAKUMBUH",
                "id_ulp": 13454,
                "nama_ulp": "ULP LINTAU",
                "id_posko": 134541,
                "nama_posko": "POSKO ULP LINTAU",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.2222222222222222,
                "min_durasi_dispatch": 25,
                "max_durasi_dispatch": 168,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.875,
                "min_durasi_response": 703,
                "max_durasi_response": 797,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21.125,
                "min_durasi_recovery": 1225,
                "max_durasi_recovery": 1361,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 198,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12700,
                "nama_up3": "UP3 NIAS",
                "id_ulp": 12712,
                "nama_ulp": "ULP NIAS BARAT",
                "id_posko": 127121,
                "nama_posko": "POSKO ULP NIAS BARAT",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3333333333333333,
                "min_durasi_dispatch": 74,
                "max_durasi_dispatch": 130,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 29.333333333333332,
                "min_durasi_response": 1657,
                "max_durasi_response": 1942,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 45,
                "min_durasi_recovery": 2417,
                "max_durasi_recovery": 2947,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 199,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52200,
                "nama_up3": "UP3 PURWOKERTO",
                "id_ulp": 52204,
                "nama_ulp": "ULP BANJARNEGARA",
                "id_posko": 522041,
                "nama_posko": "POSKO ULP BANJARNEGARA",
                "total": 61,
                "total_selesai": 61,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.0740740740740742,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 1528,
                "total_dibawah_sla_dispatch": 52,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 26.023809523809526,
                "min_durasi_response": 1180,
                "max_durasi_response": 2677,
                "total_dibawah_sla_response": 42,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 44,
                "min_durasi_recovery": 1926,
                "max_durasi_recovery": 3498,
                "total_dibawah_sla_recovery": 42,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 200,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 23,
                "nama_up3": "UP3 LENTENG AGUNG",
                "id_ulp": 54740,
                "nama_ulp": "UP3 LENTENG AGUNG",
                "id_posko": 547501,
                "nama_posko": "POSKO PASAR MINGGU",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 131,
                "max_durasi_dispatch": 131,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 29,
                "min_durasi_response": 1786,
                "max_durasi_response": 1786,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35,
                "min_durasi_recovery": 2115,
                "max_durasi_recovery": 2115,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 201,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 232,
                "nama_up3": "UP3 BALIKPAPAN",
                "id_ulp": 23201,
                "nama_ulp": "ULP BALIKPAPAN UTARA",
                "id_posko": 232011,
                "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                "total": 41,
                "total_selesai": 41,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.025,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 739,
                "total_dibawah_sla_dispatch": 38,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 10.368421052631579,
                "min_durasi_response": 392,
                "max_durasi_response": 1019,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 53.68181818181818,
                "min_durasi_recovery": 1447,
                "max_durasi_recovery": 7621,
                "total_dibawah_sla_recovery": 22,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 202,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 181,
                "nama_up3": "UP3 PEKANBARU",
                "id_ulp": 18180,
                "nama_ulp": "ULP PANGKALAN KERINCI",
                "id_posko": 181801,
                "nama_posko": "POSKO ULP PANGKALAN KERINCI",
                "total": 87,
                "total_selesai": 87,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 10.186440677966102,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 3245,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 36,
                "avg_durasi_response": 32.84615384615385,
                "min_durasi_response": 972,
                "max_durasi_response": 4586,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 49.76923076923077,
                "min_durasi_recovery": 1574,
                "max_durasi_recovery": 5321,
                "total_dibawah_sla_recovery": 13,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 203,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 156,
                "nama_up3": "UP3 SURABAYA SELATAN",
                "id_ulp": 51141,
                "nama_ulp": "ULP DUKUH KUPANG",
                "id_posko": 511412,
                "nama_posko": "POSKO ULP DUKUH KUPANG",
                "total": 41,
                "total_selesai": 41,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.2051282051282053,
                "min_durasi_dispatch": 25,
                "max_durasi_dispatch": 783,
                "total_dibawah_sla_dispatch": 31,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 25.13157894736842,
                "min_durasi_response": 314,
                "max_durasi_response": 2833,
                "total_dibawah_sla_response": 37,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 44.05263157894737,
                "min_durasi_recovery": 655,
                "max_durasi_recovery": 7196,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 204,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 417,
                "nama_up3": "UP3 SAUMLAKI",
                "id_ulp": 41720,
                "nama_ulp": "ULP MOA",
                "id_posko": 417201,
                "nama_posko": "POSKO ULP MOA",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.4,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 473,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 17,
                "min_durasi_response": 764,
                "max_durasi_response": 1944,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 34.4,
                "min_durasi_recovery": 1826,
                "max_durasi_recovery": 2587,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 205,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 152,
                "nama_up3": "UP3 PONOROGO",
                "id_ulp": 51540,
                "nama_ulp": "ULP PONOROGO",
                "id_posko": 515408,
                "nama_posko": "POSKO ULP PONOROGO",
                "total": 82,
                "total_selesai": 82,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.9,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 891,
                "total_dibawah_sla_dispatch": 76,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 17.613333333333333,
                "min_durasi_response": 42,
                "max_durasi_response": 2662,
                "total_dibawah_sla_response": 75,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.74666666666667,
                "min_durasi_recovery": 280,
                "max_durasi_recovery": 5601,
                "total_dibawah_sla_recovery": 75,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 206,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 44,
                "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                "id_up3": 441,
                "nama_up3": "UP3 MATARAM",
                "id_ulp": 44160,
                "nama_ulp": "ULP PRINGGABAYA",
                "id_posko": 441601,
                "nama_posko": "POSKO ULP PRINGGABAYA",
                "total": 149,
                "total_selesai": 149,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 11.31,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 2955,
                "total_dibawah_sla_dispatch": 36,
                "total_diatas_sla_dispatch": 64,
                "avg_durasi_response": 39.08163265306123,
                "min_durasi_response": 959,
                "max_durasi_response": 4830,
                "total_dibawah_sla_response": 35,
                "total_diatas_sla_response": 14,
                "avg_durasi_recovery": 53.114285714285714,
                "min_durasi_recovery": 1560,
                "max_durasi_recovery": 6513,
                "total_dibawah_sla_recovery": 35,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 207,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 148,
                "nama_up3": "UP3 MALANG",
                "id_ulp": 51307,
                "nama_ulp": "ULP GONDANGLEGI",
                "id_posko": 513077,
                "nama_posko": "POSKO ULP GONDANGLEGI",
                "total": 72,
                "total_selesai": 72,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.7948717948717947,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 1950,
                "total_dibawah_sla_dispatch": 32,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 31.708333333333332,
                "min_durasi_response": 569,
                "max_durasi_response": 4849,
                "total_dibawah_sla_response": 21,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 45.166666666666664,
                "min_durasi_recovery": 1472,
                "max_durasi_recovery": 5961,
                "total_dibawah_sla_recovery": 24,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 208,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12500,
                "nama_up3": "UP3 RANTAU PRAPAT",
                "id_ulp": 12510,
                "nama_ulp": "ULP KOTAPINANG",
                "id_posko": 125100,
                "nama_posko": "POSKO ULP KOTAPINANG",
                "total": 37,
                "total_selesai": 37,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3157894736842106,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 280,
                "total_dibawah_sla_dispatch": 19,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 16.05263157894737,
                "min_durasi_response": 259,
                "max_durasi_response": 4355,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 22.31578947368421,
                "min_durasi_recovery": 423,
                "max_durasi_recovery": 4972,
                "total_dibawah_sla_recovery": 19,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 209,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13100,
                "nama_up3": "UP3 PADANG",
                "id_ulp": 13108,
                "nama_ulp": "ULP BALAI SELASA",
                "id_posko": 131081,
                "nama_posko": "POSKO ULP BALAI SELASA",
                "total": 38,
                "total_selesai": 38,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 57,
                "total_dibawah_sla_dispatch": 38,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 7.057142857142857,
                "min_durasi_response": 276,
                "max_durasi_response": 1092,
                "total_dibawah_sla_response": 35,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 17.228571428571428,
                "min_durasi_recovery": 881,
                "max_durasi_recovery": 1928,
                "total_dibawah_sla_recovery": 35,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 210,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12300,
                "nama_up3": "UP3 SIBOLGA",
                "id_ulp": 12314,
                "nama_ulp": "ULP TARUTUNG",
                "id_posko": 123144,
                "nama_posko": "POSKO ULP TARUTUNG",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 141,
                "max_durasi_dispatch": 141,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 6,
                "min_durasi_response": 412,
                "max_durasi_response": 412,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 19,
                "min_durasi_recovery": 1175,
                "max_durasi_recovery": 1175,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 211,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13300,
                "nama_up3": "UP3 SOLOK",
                "id_ulp": 13332,
                "nama_ulp": "ULP SIJUNJUNG",
                "id_posko": 133321,
                "nama_posko": "POSKO ULP SIJUNJUNG",
                "total": 12,
                "total_selesai": 12,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 45,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.75,
                "min_durasi_response": 564,
                "max_durasi_response": 1188,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29.75,
                "min_durasi_recovery": 1409,
                "max_durasi_recovery": 2819,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 212,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1402,
                "nama_up3": "UP3 LAHAT",
                "id_ulp": 14720,
                "nama_ulp": "ULP PAGAR ALAM",
                "id_posko": 147201,
                "nama_posko": "POSKO ULP PAGAR ALAM",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.2,
                "min_durasi_dispatch": 200,
                "max_durasi_dispatch": 360,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21,
                "min_durasi_response": 972,
                "max_durasi_response": 1784,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 30.4,
                "min_durasi_recovery": 1518,
                "max_durasi_recovery": 2457,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 213,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32400,
                "nama_up3": "UP3 PINRANG",
                "id_ulp": 32420,
                "nama_ulp": "ULP KARIANGO",
                "id_posko": 324201,
                "nama_posko": "POSKO ULP KARIANGO",
                "total": 11,
                "total_selesai": 11,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5454545454545454,
                "min_durasi_dispatch": 20,
                "max_durasi_dispatch": 212,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.818181818181817,
                "min_durasi_response": 690,
                "max_durasi_response": 2275,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 37.09090909090909,
                "min_durasi_recovery": 992,
                "max_durasi_recovery": 3211,
                "total_dibawah_sla_recovery": 11,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 214,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52450,
                "nama_up3": "UP3 PEKALONGAN",
                "id_ulp": 52452,
                "nama_ulp": "ULP BATANG",
                "id_posko": 524521,
                "nama_posko": "POSKO ULP BATANG",
                "total": 104,
                "total_selesai": 104,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3838383838383839,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 484,
                "total_dibawah_sla_dispatch": 91,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 27.75609756097561,
                "min_durasi_response": 366,
                "max_durasi_response": 5977,
                "total_dibawah_sla_response": 68,
                "total_diatas_sla_response": 14,
                "avg_durasi_recovery": 44.69512195121951,
                "min_durasi_recovery": 807,
                "max_durasi_recovery": 6913,
                "total_dibawah_sla_recovery": 82,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 215,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 181,
                "nama_up3": "UP3 PEKANBARU",
                "id_ulp": 18110,
                "nama_ulp": "ULP PEKANBARU KOTA TIMUR",
                "id_posko": 181101,
                "nama_posko": "POSKO ULP PEKANBARU KOTA TIMUR",
                "total": 264,
                "total_selesai": 264,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.488549618320611,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 4465,
                "total_dibawah_sla_dispatch": 88,
                "total_diatas_sla_dispatch": 43,
                "avg_durasi_response": 33.73076923076923,
                "min_durasi_response": 1066,
                "max_durasi_response": 3971,
                "total_dibawah_sla_response": 23,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 47.36,
                "min_durasi_recovery": 1746,
                "max_durasi_recovery": 5005,
                "total_dibawah_sla_recovery": 25,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 216,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32900,
                "nama_up3": "UP3 MAMUJU",
                "id_ulp": 32920,
                "nama_ulp": "ULP PASANGKAYU",
                "id_posko": 329201,
                "nama_posko": "POSKO ULP PASANGKAYU",
                "total": 42,
                "total_selesai": 42,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.1951219512195122,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 162,
                "total_dibawah_sla_dispatch": 41,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17.097560975609756,
                "min_durasi_response": 640,
                "max_durasi_response": 2692,
                "total_dibawah_sla_response": 41,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28.048780487804876,
                "min_durasi_recovery": 1039,
                "max_durasi_recovery": 3005,
                "total_dibawah_sla_recovery": 41,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 217,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 17,
                "nama_up3": "UP3 CENGKARENG",
                "id_ulp": 54630,
                "nama_ulp": "UP3 CENGKARENG",
                "id_posko": 546801,
                "nama_posko": "POSKO KALIDERES",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 49,
                "max_durasi_dispatch": 322,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 37.666666666666664,
                "min_durasi_response": 2030,
                "max_durasi_response": 2430,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 40,
                "min_durasi_recovery": 2091,
                "max_durasi_recovery": 2800,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 218,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2210,
                "nama_up3": "UP3 BANJARMASIN",
                "id_ulp": 22100,
                "nama_ulp": "ULP MANGKURAT",
                "id_posko": 221001,
                "nama_posko": "POSKO ULP MANGKURAT",
                "total": 47,
                "total_selesai": 47,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.76,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 3556,
                "total_dibawah_sla_dispatch": 19,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 34.714285714285715,
                "min_durasi_response": 923,
                "max_durasi_response": 3928,
                "total_dibawah_sla_response": 10,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 52.30769230769231,
                "min_durasi_recovery": 1970,
                "max_durasi_recovery": 4093,
                "total_dibawah_sla_recovery": 13,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 219,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17171,
                "nama_up3": "UP3 TANJUNGKARANG",
                "id_ulp": 17180,
                "nama_ulp": "ULP TELUK BETUNG",
                "id_posko": 171801,
                "nama_posko": "POSKO ULP TELUK BETUNG (GH GARUNTANG)",
                "total": 102,
                "total_selesai": 102,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.02020202020202,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 1052,
                "total_dibawah_sla_dispatch": 66,
                "total_diatas_sla_dispatch": 33,
                "avg_durasi_response": 33.319148936170215,
                "min_durasi_response": 795,
                "max_durasi_response": 4410,
                "total_dibawah_sla_response": 75,
                "total_diatas_sla_response": 19,
                "avg_durasi_recovery": 47.680851063829785,
                "min_durasi_recovery": 1674,
                "max_durasi_recovery": 5487,
                "total_dibawah_sla_recovery": 94,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 220,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 183,
                "nama_up3": "UP3 TANJUNGPINANG",
                "id_ulp": 18303,
                "nama_ulp": "ULP TANJUNG UBAN",
                "id_posko": 183031,
                "nama_posko": "POSKO ULP TANJUNG UBAN",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.4444444444444446,
                "min_durasi_dispatch": 47,
                "max_durasi_dispatch": 366,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 12.5,
                "min_durasi_response": 323,
                "max_durasi_response": 1172,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.5,
                "min_durasi_recovery": 861,
                "max_durasi_recovery": 1579,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 221,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17172,
                "nama_up3": "UP3 METRO",
                "id_ulp": 17210,
                "nama_ulp": "ULP SRIBAWONO",
                "id_posko": 172101,
                "nama_posko": "POSKO ULP SRIBAWONO",
                "total": 69,
                "total_selesai": 69,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.7611940298507465,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 927,
                "total_dibawah_sla_dispatch": 43,
                "total_diatas_sla_dispatch": 24,
                "avg_durasi_response": 23.603174603174605,
                "min_durasi_response": 740,
                "max_durasi_response": 2729,
                "total_dibawah_sla_response": 63,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 41.36507936507937,
                "min_durasi_recovery": 1221,
                "max_durasi_recovery": 3883,
                "total_dibawah_sla_recovery": 63,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 222,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 412,
                "nama_up3": "UP3 TERNATE",
                "id_ulp": 41230,
                "nama_ulp": "ULP BACAN",
                "id_posko": 412301,
                "nama_posko": "POSKO ULP BACAN",
                "total": 24,
                "total_selesai": 24,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.833333333333333,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 1380,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 24.11111111111111,
                "min_durasi_response": 553,
                "max_durasi_response": 2670,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 44.22222222222222,
                "min_durasi_recovery": 1172,
                "max_durasi_recovery": 7437,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 223,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12400,
                "nama_up3": "UP3 PADANG SIDIMPUAN",
                "id_ulp": 12401,
                "nama_ulp": "ULP SIDIMPUAN KOTA",
                "id_posko": 124011,
                "nama_posko": "POSKO ULP SIDIMPUAN KOTA",
                "total": 16,
                "total_selesai": 16,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8181818181818182,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 214,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 4.181818181818182,
                "min_durasi_response": 147,
                "max_durasi_response": 673,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 6.181818181818182,
                "min_durasi_recovery": 211,
                "max_durasi_recovery": 1045,
                "total_dibawah_sla_recovery": 11,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 224,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12200,
                "nama_up3": "UP3 BINJAI",
                "id_ulp": 12214,
                "nama_ulp": "ULP STABAT",
                "id_posko": 122144,
                "nama_posko": "POSKO ULP STABAT",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.2,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 119,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.8,
                "min_durasi_response": 448,
                "max_durasi_response": 1579,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22,
                "min_durasi_recovery": 1078,
                "max_durasi_recovery": 2174,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 225,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 423,
                "nama_up3": "UP3 SORONG",
                "id_ulp": 42330,
                "nama_ulp": "ULP AIMAS",
                "id_posko": 423301,
                "nama_posko": "POSKO ULP AIMAS",
                "total": 23,
                "total_selesai": 23,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3043478260869565,
                "min_durasi_dispatch": 35,
                "max_durasi_dispatch": 268,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.047619047619047,
                "min_durasi_response": 729,
                "max_durasi_response": 2048,
                "total_dibawah_sla_response": 21,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.95,
                "min_durasi_recovery": 1479,
                "max_durasi_recovery": 2945,
                "total_dibawah_sla_recovery": 20,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 226,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 113,
                "nama_up3": "UP3 LANGSA",
                "id_ulp": 11334,
                "nama_ulp": "ULP KUTACANE",
                "id_posko": 113341,
                "nama_posko": "POSKO ULP KUTACANE",
                "total": 15,
                "total_selesai": 15,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.7142857142857143,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 78,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.285714285714286,
                "min_durasi_response": 634,
                "max_durasi_response": 1080,
                "total_dibawah_sla_response": 14,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.5,
                "min_durasi_recovery": 1483,
                "max_durasi_recovery": 2152,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 227,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 56,
                "nama_uid": "DISTRIBUSI BANTEN",
                "id_up3": 533,
                "nama_up3": "UP3 BANTEN SELATAN",
                "id_ulp": 56220,
                "nama_ulp": "ULP PANDEGLANG",
                "id_posko": 562201,
                "nama_posko": "POSKO ULP PANDEGLANG",
                "total": 25,
                "total_selesai": 25,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.72,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 451,
                "total_dibawah_sla_dispatch": 24,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 21.181818181818183,
                "min_durasi_response": 735,
                "max_durasi_response": 2087,
                "total_dibawah_sla_response": 22,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.13636363636363,
                "min_durasi_recovery": 1489,
                "max_durasi_recovery": 3697,
                "total_dibawah_sla_recovery": 22,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 228,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52050,
                "nama_up3": "UP3 SURAKARTA",
                "id_ulp": 52058,
                "nama_ulp": "ULP SRAGEN",
                "id_posko": 520581,
                "nama_posko": "POSKO ULP SRAGEN",
                "total": 78,
                "total_selesai": 78,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.55,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 3093,
                "total_dibawah_sla_dispatch": 49,
                "total_diatas_sla_dispatch": 11,
                "avg_durasi_response": 22.5,
                "min_durasi_response": 659,
                "max_durasi_response": 5240,
                "total_dibawah_sla_response": 52,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 44.55555555555556,
                "min_durasi_recovery": 1314,
                "max_durasi_recovery": 7068,
                "total_dibawah_sla_recovery": 54,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 229,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 144,
                "nama_up3": "UP3 GRESIK",
                "id_ulp": 51122,
                "nama_ulp": "ULP BENJENG",
                "id_posko": 511223,
                "nama_posko": "POSKO ULP BENJENG",
                "total": 31,
                "total_selesai": 31,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5862068965517241,
                "min_durasi_dispatch": 0,
                "max_durasi_dispatch": 371,
                "total_dibawah_sla_dispatch": 28,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 10.964285714285714,
                "min_durasi_response": 207,
                "max_durasi_response": 1425,
                "total_dibawah_sla_response": 28,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25.714285714285715,
                "min_durasi_recovery": 520,
                "max_durasi_recovery": 4446,
                "total_dibawah_sla_recovery": 28,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 230,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 115,
                "nama_up3": "UP3 SUBULUSSALAM",
                "id_ulp": 11550,
                "nama_ulp": "ULP SUBULUSSALAM",
                "id_posko": 115501,
                "nama_posko": "POSKO ULP SUBULUSSALAM",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 134,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.6,
                "min_durasi_response": 548,
                "max_durasi_response": 2011,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.8,
                "min_durasi_recovery": 1089,
                "max_durasi_recovery": 2988,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 231,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 151,
                "nama_up3": "UP3 PASURUAN",
                "id_ulp": 51356,
                "nama_ulp": "ULP PROBOLINGGO",
                "id_posko": 513563,
                "nama_posko": "POSKO ULP PROBOLINGGO",
                "total": 343,
                "total_selesai": 343,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 18.04424778761062,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 4812,
                "total_dibawah_sla_dispatch": 54,
                "total_diatas_sla_dispatch": 59,
                "avg_durasi_response": 21.897959183673468,
                "min_durasi_response": 356,
                "max_durasi_response": 3301,
                "total_dibawah_sla_response": 47,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 36.204081632653065,
                "min_durasi_recovery": 583,
                "max_durasi_recovery": 5648,
                "total_dibawah_sla_recovery": 49,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 232,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31900,
                "nama_up3": "UP3 LUWUK",
                "id_ulp": 31910,
                "nama_ulp": "ULP TOILI",
                "id_posko": 319101,
                "nama_posko": "POSKO ULP TOILI",
                "total": 13,
                "total_selesai": 13,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.1538461538461537,
                "min_durasi_dispatch": 9,
                "max_durasi_dispatch": 412,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 25.1,
                "min_durasi_response": 588,
                "max_durasi_response": 2486,
                "total_dibawah_sla_response": 10,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 54.6,
                "min_durasi_recovery": 1340,
                "max_durasi_recovery": 6665,
                "total_dibawah_sla_recovery": 10,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 233,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 536,
                "nama_up3": "UP3 CIMAHI",
                "id_ulp": 53585,
                "nama_ulp": "ULP PADALARANG",
                "id_posko": 535851,
                "nama_posko": "POSKO ULP PADALARANG",
                "total": 102,
                "total_selesai": 102,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8235294117647058,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 282,
                "total_dibawah_sla_dispatch": 85,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.258823529411764,
                "min_durasi_response": 509,
                "max_durasi_response": 2211,
                "total_dibawah_sla_response": 85,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 45.51764705882353,
                "min_durasi_recovery": 1440,
                "max_durasi_recovery": 4561,
                "total_dibawah_sla_recovery": 85,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 234,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 530,
                "nama_up3": "UP3 BANDUNG",
                "id_ulp": 53563,
                "nama_ulp": "ULP BANDUNG TIMUR",
                "id_posko": 535631,
                "nama_posko": "POSKO ULP BANDUNG TIMUR",
                "total": 97,
                "total_selesai": 97,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.0535714285714286,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 443,
                "total_dibawah_sla_dispatch": 54,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 22.339285714285715,
                "min_durasi_response": 777,
                "max_durasi_response": 2399,
                "total_dibawah_sla_response": 56,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.660714285714285,
                "min_durasi_recovery": 1066,
                "max_durasi_recovery": 7011,
                "total_dibawah_sla_recovery": 56,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 235,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31700,
                "nama_up3": "UP3 KOTAMOBAGU",
                "id_ulp": 31740,
                "nama_ulp": "ULP BOLMUT",
                "id_posko": 317401,
                "nama_posko": "POSKO ULP BOLMUT",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6666666666666667,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 424,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 22,
                "min_durasi_response": 994,
                "max_durasi_response": 2093,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 41.833333333333336,
                "min_durasi_recovery": 1773,
                "max_durasi_recovery": 3219,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 236,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1402,
                "nama_up3": "UP3 LAHAT",
                "id_ulp": 14750,
                "nama_ulp": "ULP BATURAJA",
                "id_posko": 147501,
                "nama_posko": "POSKO ULP BATURAJA",
                "total": 27,
                "total_selesai": 27,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.736842105263158,
                "min_durasi_dispatch": 30,
                "max_durasi_dispatch": 424,
                "total_dibawah_sla_dispatch": 17,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 15.615384615384615,
                "min_durasi_response": 615,
                "max_durasi_response": 1533,
                "total_dibawah_sla_response": 13,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32.07692307692308,
                "min_durasi_recovery": 1384,
                "max_durasi_recovery": 2291,
                "total_dibawah_sla_recovery": 13,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 237,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52000,
                "nama_up3": "UP3 KUDUS",
                "id_ulp": 52008,
                "nama_ulp": "ULP CEPU",
                "id_posko": 520081,
                "nama_posko": "POSKO ULP CEPU",
                "total": 35,
                "total_selesai": 35,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.2413793103448274,
                "min_durasi_dispatch": 7,
                "max_durasi_dispatch": 714,
                "total_dibawah_sla_dispatch": 28,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 20.52,
                "min_durasi_response": 468,
                "max_durasi_response": 2512,
                "total_dibawah_sla_response": 25,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 30.8,
                "min_durasi_recovery": 761,
                "max_durasi_recovery": 3342,
                "total_dibawah_sla_recovery": 25,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 238,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 145,
                "nama_up3": "UP3 JEMBER",
                "id_ulp": 51604,
                "nama_ulp": "ULP RAMBI PUJI",
                "id_posko": 516044,
                "nama_posko": "POSKO ULP RAMBI PUJI",
                "total": 46,
                "total_selesai": 46,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6111111111111112,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 413,
                "total_dibawah_sla_dispatch": 17,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 23.125,
                "min_durasi_response": 826,
                "max_durasi_response": 2635,
                "total_dibawah_sla_response": 16,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.125,
                "min_durasi_recovery": 1320,
                "max_durasi_recovery": 3119,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 239,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 411,
                "nama_up3": "UP3 AMBON",
                "id_ulp": 41140,
                "nama_ulp": "ULP NUSANIWE",
                "id_posko": 411401,
                "nama_posko": "POSKO ULP NUSANIWE",
                "total": 4,
                "total_selesai": 4,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5,
                "min_durasi_dispatch": 124,
                "max_durasi_dispatch": 534,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 18,
                "min_durasi_response": 804,
                "max_durasi_response": 1387,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 40,
                "min_durasi_recovery": 2110,
                "max_durasi_recovery": 2917,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 240,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13200,
                "nama_up3": "UP3 BUKIT TINGGI",
                "id_ulp": 13226,
                "nama_ulp": "ULP BASO",
                "id_posko": 132261,
                "nama_posko": "POSKO ULP BASO",
                "total": 29,
                "total_selesai": 29,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.20689655172413793,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 187,
                "total_dibawah_sla_dispatch": 29,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 14.107142857142858,
                "min_durasi_response": 420,
                "max_durasi_response": 1875,
                "total_dibawah_sla_response": 28,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.142857142857146,
                "min_durasi_recovery": 1327,
                "max_durasi_recovery": 4516,
                "total_dibawah_sla_recovery": 28,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 241,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 532,
                "nama_up3": "UP3 BEKASI",
                "id_ulp": 53732,
                "nama_ulp": "ULP BABELAN",
                "id_posko": 537321,
                "nama_posko": "POSKO ULP BABELAN",
                "total": 128,
                "total_selesai": 128,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.357142857142857,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 1136,
                "total_dibawah_sla_dispatch": 69,
                "total_diatas_sla_dispatch": 29,
                "avg_durasi_response": 21.434782608695652,
                "min_durasi_response": 544,
                "max_durasi_response": 2129,
                "total_dibawah_sla_response": 92,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32.81521739130435,
                "min_durasi_recovery": 836,
                "max_durasi_recovery": 3530,
                "total_dibawah_sla_recovery": 92,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 242,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 112,
                "nama_up3": "UP3 LHOKSEUMAWE",
                "id_ulp": 11222,
                "nama_ulp": "ULP GEUDONG",
                "id_posko": 112221,
                "nama_posko": "POSKO ULP GEUDONG",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.75,
                "min_durasi_dispatch": 33,
                "max_durasi_dispatch": 547,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 12.625,
                "min_durasi_response": 681,
                "max_durasi_response": 988,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.375,
                "min_durasi_recovery": 1443,
                "max_durasi_recovery": 2794,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 243,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32200,
                "nama_up3": "UP3 WATAMPONE",
                "id_ulp": 32260,
                "nama_ulp": "ULP ULOE",
                "id_posko": 322601,
                "nama_posko": "POSKO ULP ULOE",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.125,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 254,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 26.5,
                "min_durasi_response": 783,
                "max_durasi_response": 2690,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 41.125,
                "min_durasi_recovery": 1327,
                "max_durasi_recovery": 3832,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 244,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31100,
                "nama_up3": "UP3 MANADO",
                "id_ulp": 31140,
                "nama_ulp": "ULP TONDANO",
                "id_posko": 311401,
                "nama_posko": "POSKO ULP TONDANO",
                "total": 45,
                "total_selesai": 45,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6888888888888889,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 373,
                "total_dibawah_sla_dispatch": 43,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 35.29545454545455,
                "min_durasi_response": 426,
                "max_durasi_response": 6156,
                "total_dibawah_sla_response": 32,
                "total_diatas_sla_response": 12,
                "avg_durasi_recovery": 67.88636363636364,
                "min_durasi_recovery": 1827,
                "max_durasi_recovery": 7355,
                "total_dibawah_sla_recovery": 44,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 245,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 13,
                "nama_up3": "UP3 TANJUNG PRIOK",
                "id_ulp": 54510,
                "nama_ulp": "UP3 TANJUNG PRIOK",
                "id_posko": 545101,
                "nama_posko": "POSKO SUNTER",
                "total": 82,
                "total_selesai": 82,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.155844155844156,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 484,
                "total_dibawah_sla_dispatch": 74,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 24.73913043478261,
                "min_durasi_response": 198,
                "max_durasi_response": 3956,
                "total_dibawah_sla_response": 62,
                "total_diatas_sla_response": 7,
                "avg_durasi_recovery": 36.91044776119403,
                "min_durasi_recovery": 308,
                "max_durasi_recovery": 6435,
                "total_dibawah_sla_recovery": 67,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 246,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 154,
                "nama_up3": "UP3 SITUBONDO",
                "id_ulp": 51651,
                "nama_ulp": "ULP BESUKI",
                "id_posko": 516512,
                "nama_posko": "POSKO ULP BESUKI",
                "total": 30,
                "total_selesai": 30,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 6,
                "min_durasi_dispatch": 18,
                "max_durasi_dispatch": 827,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 33.166666666666664,
                "min_durasi_response": 455,
                "max_durasi_response": 4632,
                "total_dibawah_sla_response": 15,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 52.05555555555556,
                "min_durasi_recovery": 1657,
                "max_durasi_recovery": 5318,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 247,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12500,
                "nama_up3": "UP3 RANTAU PRAPAT",
                "id_ulp": 12501,
                "nama_ulp": "ULP RANTAU KOTA",
                "id_posko": 125011,
                "nama_posko": "POSKO ULP RANTAU KOTA",
                "total": 12,
                "total_selesai": 12,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.0833333333333333,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 229,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 15.333333333333334,
                "min_durasi_response": 453,
                "max_durasi_response": 2189,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.75,
                "min_durasi_recovery": 871,
                "max_durasi_recovery": 2542,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 248,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2240,
                "nama_up3": "UP3 PALANGKARAYA",
                "id_ulp": 22430,
                "nama_ulp": "ULP KUALA KURUN",
                "id_posko": 224301,
                "nama_posko": "POSKO ULP KUALA KURUN",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.625,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 332,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 28.285714285714285,
                "min_durasi_response": 773,
                "max_durasi_response": 3666,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 48.857142857142854,
                "min_durasi_recovery": 1463,
                "max_durasi_recovery": 4887,
                "total_dibawah_sla_recovery": 7,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 249,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13200,
                "nama_up3": "UP3 BUKIT TINGGI",
                "id_ulp": 13222,
                "nama_ulp": "ULP PADANG PANJANG",
                "id_posko": 132221,
                "nama_posko": "POSKO ULP PADANG PANJANG",
                "total": 14,
                "total_selesai": 14,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.9285714285714286,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 208,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 12.818181818181818,
                "min_durasi_response": 430,
                "max_durasi_response": 1440,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25.09090909090909,
                "min_durasi_recovery": 949,
                "max_durasi_recovery": 2314,
                "total_dibawah_sla_recovery": 11,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 250,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2220,
                "nama_up3": "UP3 BARABAI",
                "id_ulp": 22260,
                "nama_ulp": "ULP BINUANG",
                "id_posko": 222601,
                "nama_posko": "POSKO ULP BINUANG",
                "total": 14,
                "total_selesai": 14,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6153846153846154,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 471,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 18.833333333333332,
                "min_durasi_response": 739,
                "max_durasi_response": 2710,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 38.833333333333336,
                "min_durasi_recovery": 1993,
                "max_durasi_recovery": 4090,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 251,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 112,
                "nama_up3": "UP3 LHOKSEUMAWE",
                "id_ulp": 11226,
                "nama_ulp": "ULP MATANGGLPDUA",
                "id_posko": 112261,
                "nama_posko": "POSKO ULP MATANGGLPDUA",
                "total": 11,
                "total_selesai": 11,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.7,
                "min_durasi_dispatch": 20,
                "max_durasi_dispatch": 119,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.444444444444445,
                "min_durasi_response": 582,
                "max_durasi_response": 853,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.11111111111111,
                "min_durasi_recovery": 1132,
                "max_durasi_recovery": 1520,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 252,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 318,
                "nama_up3": "UP3 SANGGAU",
                "id_ulp": 21310,
                "nama_ulp": "ULP SINTANG",
                "id_posko": 213101,
                "nama_posko": "POSKO ULP SINTANG",
                "total": 11,
                "total_selesai": 11,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.777777777777778,
                "min_durasi_dispatch": 136,
                "max_durasi_dispatch": 452,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 24.5,
                "min_durasi_response": 490,
                "max_durasi_response": 2345,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.166666666666664,
                "min_durasi_recovery": 1624,
                "max_durasi_recovery": 2797,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 253,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32200,
                "nama_up3": "UP3 WATAMPONE",
                "id_ulp": 32280,
                "nama_ulp": "ULP TELLU BOCCOE",
                "id_posko": 322801,
                "nama_posko": "POSKO ULP TELLU BOCCOE",
                "total": 15,
                "total_selesai": 15,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 396,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 30.071428571428573,
                "min_durasi_response": 371,
                "max_durasi_response": 6292,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 44,
                "min_durasi_recovery": 655,
                "max_durasi_recovery": 8172,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 254,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 411,
                "nama_up3": "UP3 AMBON",
                "id_ulp": 41160,
                "nama_ulp": "ULP BANDA",
                "id_posko": 411601,
                "nama_posko": "POSKO ULP BANDA",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 103,
                "max_durasi_dispatch": 103,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11,
                "min_durasi_response": 711,
                "max_durasi_response": 711,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26,
                "min_durasi_recovery": 1599,
                "max_durasi_recovery": 1599,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 255,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 413,
                "nama_up3": "UP3 TUAL",
                "id_ulp": 41330,
                "nama_ulp": "ULP DOBO",
                "id_posko": 413301,
                "nama_posko": "POSKO ULP DOBO",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 39,
                "max_durasi_dispatch": 39,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": null,
                "min_durasi_response": null,
                "max_durasi_response": null,
                "total_dibawah_sla_response": 0,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": null,
                "min_durasi_recovery": null,
                "max_durasi_recovery": null,
                "total_dibawah_sla_recovery": 0,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 256,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1402,
                "nama_up3": "UP3 LAHAT",
                "id_ulp": 14770,
                "nama_ulp": "ULP MUARA DUA",
                "id_posko": 147701,
                "nama_posko": "POSKO ULP MUARA DUA",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6666666666666666,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 133,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.666666666666668,
                "min_durasi_response": 1063,
                "max_durasi_response": 1544,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 34.333333333333336,
                "min_durasi_recovery": 1684,
                "max_durasi_recovery": 2609,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 257,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12200,
                "nama_up3": "UP3 BINJAI",
                "id_ulp": 12216,
                "nama_ulp": "ULP GEBANG",
                "id_posko": 122166,
                "nama_posko": "POSKO ULP GEBANG",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 54,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9.8,
                "min_durasi_response": 450,
                "max_durasi_response": 964,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21.4,
                "min_durasi_recovery": 786,
                "max_durasi_recovery": 1696,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 258,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13100,
                "nama_up3": "UP3 PADANG",
                "id_ulp": 13106,
                "nama_ulp": "ULP SICINCIN",
                "id_posko": 131061,
                "nama_posko": "POSKO ULP SICINCIN",
                "total": 43,
                "total_selesai": 43,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.13953488372093023,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 108,
                "total_dibawah_sla_dispatch": 43,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 16.26829268292683,
                "min_durasi_response": 528,
                "max_durasi_response": 1624,
                "total_dibawah_sla_response": 41,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32.05128205128205,
                "min_durasi_recovery": 1209,
                "max_durasi_recovery": 2601,
                "total_dibawah_sla_recovery": 39,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 259,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52100,
                "nama_up3": "UP3 YOGYAKARTA",
                "id_ulp": 52109,
                "nama_ulp": "ULP YOGYAKARTA KOTA",
                "id_posko": 521091,
                "nama_posko": "POSKO ULP YOGYAKARTA KOTA",
                "total": 254,
                "total_selesai": 254,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.715447154471545,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 5221,
                "total_dibawah_sla_dispatch": 92,
                "total_diatas_sla_dispatch": 31,
                "avg_durasi_response": 60.95454545454545,
                "min_durasi_response": 268,
                "max_durasi_response": 9288,
                "total_dibawah_sla_response": 37,
                "total_diatas_sla_response": 73,
                "avg_durasi_recovery": 81.92727272727272,
                "min_durasi_recovery": 291,
                "max_durasi_recovery": 10425,
                "total_dibawah_sla_recovery": 110,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 260,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 412,
                "nama_up3": "UP3 TERNATE",
                "id_ulp": 41220,
                "nama_ulp": "ULP SANANA",
                "id_posko": 412201,
                "nama_posko": "POSKO ULP SANANA",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 7.666666666666667,
                "min_durasi_dispatch": 419,
                "max_durasi_dispatch": 613,
                "total_dibawah_sla_dispatch": 0,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 23.333333333333332,
                "min_durasi_response": 1129,
                "max_durasi_response": 1855,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 39.333333333333336,
                "min_durasi_recovery": 1877,
                "max_durasi_recovery": 2928,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 261,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52100,
                "nama_up3": "UP3 YOGYAKARTA",
                "id_ulp": 52105,
                "nama_ulp": "ULP WONOSARI",
                "id_posko": 521051,
                "nama_posko": "POSKO ULP WONOSARI",
                "total": 159,
                "total_selesai": 159,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 8.422535211267606,
                "min_durasi_dispatch": 7,
                "max_durasi_dispatch": 6924,
                "total_dibawah_sla_dispatch": 91,
                "total_diatas_sla_dispatch": 51,
                "avg_durasi_response": 28.747474747474747,
                "min_durasi_response": 642,
                "max_durasi_response": 6469,
                "total_dibawah_sla_response": 81,
                "total_diatas_sla_response": 18,
                "avg_durasi_recovery": 46.175257731958766,
                "min_durasi_recovery": 981,
                "max_durasi_recovery": 7505,
                "total_dibawah_sla_recovery": 97,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 262,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 143,
                "nama_up3": "UP3 BOJONEGORO",
                "id_ulp": 51802,
                "nama_ulp": "ULP TUBAN",
                "id_posko": 518022,
                "nama_posko": "POSKO ULP TUBAN",
                "total": 151,
                "total_selesai": 151,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.5041322314049586,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 1533,
                "total_dibawah_sla_dispatch": 60,
                "total_diatas_sla_dispatch": 61,
                "avg_durasi_response": 29.79,
                "min_durasi_response": 422,
                "max_durasi_response": 5359,
                "total_dibawah_sla_response": 80,
                "total_diatas_sla_response": 20,
                "avg_durasi_recovery": 43.16867469879518,
                "min_durasi_recovery": 635,
                "max_durasi_recovery": 7473,
                "total_dibawah_sla_recovery": 83,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 263,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 536,
                "nama_up3": "UP3 CIMAHI",
                "id_ulp": 53595,
                "nama_ulp": "ULP RAJAMANDALA",
                "id_posko": 535951,
                "nama_posko": "POSKO ULP RAJAMANDALA",
                "total": 31,
                "total_selesai": 31,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.36666666666666664,
                "min_durasi_dispatch": 6,
                "max_durasi_dispatch": 236,
                "total_dibawah_sla_dispatch": 30,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13.466666666666667,
                "min_durasi_response": 550,
                "max_durasi_response": 1280,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23,
                "min_durasi_recovery": 1005,
                "max_durasi_recovery": 2056,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 264,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 146,
                "nama_up3": "UP3 KEDIRI",
                "id_ulp": 51401,
                "nama_ulp": "ULP KEDIRI KOTA",
                "id_posko": 514011,
                "nama_posko": "POSKO ULP KEDIRI KOTA",
                "total": 66,
                "total_selesai": 66,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.268292682926829,
                "min_durasi_dispatch": 18,
                "max_durasi_dispatch": 456,
                "total_dibawah_sla_dispatch": 38,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 16.526315789473685,
                "min_durasi_response": 421,
                "max_durasi_response": 2604,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.289473684210527,
                "min_durasi_recovery": 741,
                "max_durasi_recovery": 2990,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 265,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 233,
                "nama_up3": "UP3 BERAU",
                "id_ulp": 23300,
                "nama_ulp": "ULP TANJUNG REDEB",
                "id_posko": 233001,
                "nama_posko": "POSKO ULP TANJUNG REDEB",
                "total": 29,
                "total_selesai": 29,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.793103448275862,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 904,
                "total_dibawah_sla_dispatch": 20,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 17.75862068965517,
                "min_durasi_response": 622,
                "max_durasi_response": 1872,
                "total_dibawah_sla_response": 29,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.24137931034483,
                "min_durasi_recovery": 910,
                "max_durasi_recovery": 3281,
                "total_dibawah_sla_recovery": 29,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 266,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12100,
                "nama_up3": "UP3 PEMATANG SIANTAR",
                "id_ulp": 12101,
                "nama_ulp": "ULP SIANTAR KOTA",
                "id_posko": 121011,
                "nama_posko": "POSKO ULP SIANTAR KOTA",
                "total": 13,
                "total_selesai": 13,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.4166666666666667,
                "min_durasi_dispatch": 28,
                "max_durasi_dispatch": 134,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 10.916666666666666,
                "min_durasi_response": 504,
                "max_durasi_response": 1231,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.583333333333332,
                "min_durasi_recovery": 1061,
                "max_durasi_recovery": 2810,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 267,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 144,
                "nama_up3": "UP3 GRESIK",
                "id_ulp": 51120,
                "nama_ulp": "ULP GIRI",
                "id_posko": 511201,
                "nama_posko": "POSKO ULP GIRI",
                "total": 73,
                "total_selesai": 73,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8461538461538461,
                "min_durasi_dispatch": 7,
                "max_durasi_dispatch": 687,
                "total_dibawah_sla_dispatch": 62,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 12.446153846153846,
                "min_durasi_response": 259,
                "max_durasi_response": 3097,
                "total_dibawah_sla_response": 64,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 24.184615384615384,
                "min_durasi_recovery": 500,
                "max_durasi_recovery": 4196,
                "total_dibawah_sla_recovery": 65,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 268,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 424,
                "nama_up3": "UP3 MANOKWARI",
                "id_ulp": 42410,
                "nama_ulp": "ULP MANOKWARI KOTA",
                "id_posko": 424101,
                "nama_posko": "POSKO ULP MANOKWARI KOTA",
                "total": 47,
                "total_selesai": 47,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.2553191489361701,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 505,
                "total_dibawah_sla_dispatch": 45,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 37.06818181818182,
                "min_durasi_response": 855,
                "max_durasi_response": 4954,
                "total_dibawah_sla_response": 32,
                "total_diatas_sla_response": 12,
                "avg_durasi_recovery": 49.093023255813954,
                "min_durasi_recovery": 1357,
                "max_durasi_recovery": 6328,
                "total_dibawah_sla_recovery": 43,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 269,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32200,
                "nama_up3": "UP3 WATAMPONE",
                "id_ulp": 32270,
                "nama_ulp": "ULP PATANGKAI",
                "id_posko": 322701,
                "nama_posko": "POSKO ULP PATANGKAI",
                "total": 19,
                "total_selesai": 19,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3333333333333333,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 355,
                "total_dibawah_sla_dispatch": 18,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 33.25,
                "min_durasi_response": 683,
                "max_durasi_response": 6247,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 49.75,
                "min_durasi_recovery": 986,
                "max_durasi_recovery": 8682,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 270,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 154,
                "nama_up3": "UP3 SITUBONDO",
                "id_ulp": 51653,
                "nama_ulp": "ULP BONDOWOSO",
                "id_posko": 516534,
                "nama_posko": "POSKO ULP BONDOWOSO",
                "total": 77,
                "total_selesai": 77,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.2727272727272725,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 752,
                "total_dibawah_sla_dispatch": 16,
                "total_diatas_sla_dispatch": 17,
                "avg_durasi_response": 24.333333333333332,
                "min_durasi_response": 427,
                "max_durasi_response": 2916,
                "total_dibawah_sla_response": 26,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 41.56,
                "min_durasi_recovery": 1330,
                "max_durasi_recovery": 3697,
                "total_dibawah_sla_recovery": 25,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 271,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31100,
                "nama_up3": "UP3 MANADO",
                "id_ulp": 31150,
                "nama_ulp": "ULP KAWANGKOAN",
                "id_posko": 311501,
                "nama_posko": "POSKO ULP KAWANGKOAN",
                "total": 77,
                "total_selesai": 77,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.12,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 283,
                "total_dibawah_sla_dispatch": 75,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 18.11111111111111,
                "min_durasi_response": 666,
                "max_durasi_response": 2252,
                "total_dibawah_sla_response": 72,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 43.916666666666664,
                "min_durasi_recovery": 2085,
                "max_durasi_recovery": 3293,
                "total_dibawah_sla_recovery": 72,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 272,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52000,
                "nama_up3": "UP3 KUDUS",
                "id_ulp": 52007,
                "nama_ulp": "ULP BLORA",
                "id_posko": 520071,
                "nama_posko": "POSKO ULP BLORA",
                "total": 34,
                "total_selesai": 34,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.5806451612903225,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 580,
                "total_dibawah_sla_dispatch": 30,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 22.448275862068964,
                "min_durasi_response": 352,
                "max_durasi_response": 3770,
                "total_dibawah_sla_response": 28,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 39.96551724137931,
                "min_durasi_recovery": 700,
                "max_durasi_recovery": 6164,
                "total_dibawah_sla_recovery": 29,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 273,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 147,
                "nama_up3": "UP3 MADIUN",
                "id_ulp": 51504,
                "nama_ulp": "ULP NGAWI",
                "id_posko": 515043,
                "nama_posko": "POSKO ULP NGAWI",
                "total": 78,
                "total_selesai": 78,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.381818181818182,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 1242,
                "total_dibawah_sla_dispatch": 37,
                "total_diatas_sla_dispatch": 18,
                "avg_durasi_response": 17.45098039215686,
                "min_durasi_response": 417,
                "max_durasi_response": 1814,
                "total_dibawah_sla_response": 51,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28.19607843137255,
                "min_durasi_recovery": 820,
                "max_durasi_recovery": 3773,
                "total_dibawah_sla_recovery": 51,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 274,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 539,
                "nama_up3": "UP3 GUNUNG PUTRI",
                "id_ulp": 53867,
                "nama_ulp": "ULP JONGGOL",
                "id_posko": 538671,
                "nama_posko": "POSKO ULP JONGGOL",
                "total": 60,
                "total_selesai": 60,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.8545454545454545,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 808,
                "total_dibawah_sla_dispatch": 50,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 27.10909090909091,
                "min_durasi_response": 694,
                "max_durasi_response": 3333,
                "total_dibawah_sla_response": 54,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 42.10909090909091,
                "min_durasi_recovery": 1587,
                "max_durasi_recovery": 3420,
                "total_dibawah_sla_recovery": 55,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 275,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52000,
                "nama_up3": "UP3 KUDUS",
                "id_ulp": 52003,
                "nama_ulp": "ULP BANGSRI",
                "id_posko": 520031,
                "nama_posko": "POSKO ULP BANGSRI",
                "total": 104,
                "total_selesai": 104,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.71875,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 548,
                "total_dibawah_sla_dispatch": 62,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 43.8,
                "min_durasi_response": 1107,
                "max_durasi_response": 5166,
                "total_dibawah_sla_response": 27,
                "total_diatas_sla_response": 18,
                "avg_durasi_recovery": 59.34090909090909,
                "min_durasi_recovery": 1982,
                "max_durasi_recovery": 6967,
                "total_dibawah_sla_recovery": 44,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 276,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52400,
                "nama_up3": "UP3 KLATEN",
                "id_ulp": 52404,
                "nama_ulp": "ULP KLATEN KOTA",
                "id_posko": 524041,
                "nama_posko": "POSKO ULP KLATEN KOTA",
                "total": 86,
                "total_selesai": 86,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.6666666666666665,
                "min_durasi_dispatch": -4,
                "max_durasi_dispatch": 1599,
                "total_dibawah_sla_dispatch": 38,
                "total_diatas_sla_dispatch": 10,
                "avg_durasi_response": 26.444444444444443,
                "min_durasi_response": 342,
                "max_durasi_response": 3301,
                "total_dibawah_sla_response": 42,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 39.55555555555556,
                "min_durasi_recovery": 478,
                "max_durasi_recovery": 4014,
                "total_dibawah_sla_recovery": 45,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 277,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 232,
                "nama_up3": "UP3 BALIKPAPAN",
                "id_ulp": 23230,
                "nama_ulp": "ULP TANAH GROGOT",
                "id_posko": 232301,
                "nama_posko": "POSKO ULP TANAH GROGOT",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5,
                "min_durasi_dispatch": 303,
                "max_durasi_dispatch": 303,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 18,
                "min_durasi_response": 1127,
                "max_durasi_response": 1127,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28,
                "min_durasi_recovery": 1708,
                "max_durasi_recovery": 1708,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 278,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1403,
                "nama_up3": "UP3 BENGKULU",
                "id_ulp": 14610,
                "nama_ulp": "ULP CURUP",
                "id_posko": 146101,
                "nama_posko": "POSKO ULP CURUP",
                "total": 7,
                "total_selesai": 7,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6666666666666667,
                "min_durasi_dispatch": 38,
                "max_durasi_dispatch": 320,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.333333333333332,
                "min_durasi_response": 840,
                "max_durasi_response": 1921,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 37,
                "min_durasi_recovery": 1587,
                "max_durasi_recovery": 2650,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 279,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 532,
                "nama_up3": "UP3 BEKASI",
                "id_ulp": 53741,
                "nama_ulp": "ULP BANTARGEBANG",
                "id_posko": 537411,
                "nama_posko": "POSKO ULP BANTARGEBANG",
                "total": 116,
                "total_selesai": 113,
                "persen_selesai": 97.41379310344827,
                "total_inproses": 3,
                "persen_inproses": 2.586206896551724,
                "avg_durasi_dispatch": 2.9397590361445785,
                "min_durasi_dispatch": 0,
                "max_durasi_dispatch": 696,
                "total_dibawah_sla_dispatch": 71,
                "total_diatas_sla_dispatch": 12,
                "avg_durasi_response": 18.41025641025641,
                "min_durasi_response": 244,
                "max_durasi_response": 2040,
                "total_dibawah_sla_response": 78,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.688311688311686,
                "min_durasi_recovery": 1295,
                "max_durasi_recovery": 3915,
                "total_dibawah_sla_recovery": 77,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 280,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 148,
                "nama_up3": "UP3 MALANG",
                "id_ulp": 51313,
                "nama_ulp": "ULP MALANG KOTA",
                "id_posko": 513134,
                "nama_posko": "POSKO ULP MALANG KOTA",
                "total": 27,
                "total_selesai": 27,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.269230769230769,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 349,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.88,
                "min_durasi_response": 644,
                "max_durasi_response": 1829,
                "total_dibawah_sla_response": 25,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26,
                "min_durasi_recovery": 893,
                "max_durasi_recovery": 2081,
                "total_dibawah_sla_recovery": 25,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 281,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 114,
                "nama_up3": "UP3 MEULABOH",
                "id_ulp": 11440,
                "nama_ulp": "ULP MEULABOH",
                "id_posko": 114401,
                "nama_posko": "POSKO ULP MEULABOH",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8,
                "min_durasi_dispatch": 55,
                "max_durasi_dispatch": 109,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 8.6,
                "min_durasi_response": 288,
                "max_durasi_response": 1487,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23,
                "min_durasi_recovery": 1284,
                "max_durasi_recovery": 1672,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 282,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12000,
                "nama_up3": "UP3 MEDAN",
                "id_ulp": 12003,
                "nama_ulp": "ULP MEDAN SELATAN",
                "id_posko": 120033,
                "nama_posko": "POSKO ULP MEDAN SELATAN",
                "total": 137,
                "total_selesai": 137,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6481481481481481,
                "min_durasi_dispatch": 6,
                "max_durasi_dispatch": 763,
                "total_dibawah_sla_dispatch": 107,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 18.136986301369863,
                "min_durasi_response": 579,
                "max_durasi_response": 2205,
                "total_dibawah_sla_response": 73,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.082191780821915,
                "min_durasi_recovery": 893,
                "max_durasi_recovery": 5555,
                "total_dibawah_sla_recovery": 73,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 283,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52200,
                "nama_up3": "UP3 PURWOKERTO",
                "id_ulp": 52203,
                "nama_ulp": "ULP PURBALINGGA",
                "id_posko": 522031,
                "nama_posko": "POSKO ULP PURBALINGGA",
                "total": 167,
                "total_selesai": 167,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6474358974358975,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 789,
                "total_dibawah_sla_dispatch": 153,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 24.097345132743364,
                "min_durasi_response": 250,
                "max_durasi_response": 2643,
                "total_dibawah_sla_response": 113,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 42.769911504424776,
                "min_durasi_recovery": 506,
                "max_durasi_recovery": 3764,
                "total_dibawah_sla_recovery": 113,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 284,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32300,
                "nama_up3": "UP3 KENDARI",
                "id_ulp": 32350,
                "nama_ulp": "ULP KOLAKA UTARA",
                "id_posko": 323501,
                "nama_posko": "POSKO ULP KOLAKA UTARA",
                "total": 13,
                "total_selesai": 13,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.4615384615384617,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 454,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 52.23076923076923,
                "min_durasi_response": 1164,
                "max_durasi_response": 5451,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 8,
                "avg_durasi_recovery": 68.38461538461539,
                "min_durasi_recovery": 1824,
                "max_durasi_recovery": 6125,
                "total_dibawah_sla_recovery": 13,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 285,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 321,
                "nama_up3": "UP3 MAKASSAR SELATAN",
                "id_ulp": 32121,
                "nama_ulp": "ULP MATTOANGING",
                "id_posko": 321211,
                "nama_posko": "POSKO ULP MATTOANGING",
                "total": 45,
                "total_selesai": 45,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.4651162790697674,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 944,
                "total_dibawah_sla_dispatch": 40,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 33.38461538461539,
                "min_durasi_response": 457,
                "max_durasi_response": 4913,
                "total_dibawah_sla_response": 32,
                "total_diatas_sla_response": 7,
                "avg_durasi_recovery": 50.89473684210526,
                "min_durasi_recovery": 1175,
                "max_durasi_recovery": 5768,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 286,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31200,
                "nama_up3": "UP3 PALU",
                "id_ulp": 31230,
                "nama_ulp": "ULP TAVAELI",
                "id_posko": 312301,
                "nama_posko": "POSKO ULP TAVAELI",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 57,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.5,
                "min_durasi_response": 801,
                "max_durasi_response": 2503,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35,
                "min_durasi_recovery": 1454,
                "max_durasi_recovery": 3217,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 287,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17173,
                "nama_up3": "UP3 KOTABUMI",
                "id_ulp": 17370,
                "nama_ulp": "ULP BLAMBANGAN UMPU",
                "id_posko": 173701,
                "nama_posko": "POSKO ULP BLAMBANGAN UMPU",
                "total": 49,
                "total_selesai": 49,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.520833333333333,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 1295,
                "total_dibawah_sla_dispatch": 27,
                "total_diatas_sla_dispatch": 21,
                "avg_durasi_response": 27.083333333333332,
                "min_durasi_response": 802,
                "max_durasi_response": 3971,
                "total_dibawah_sla_response": 44,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 43.833333333333336,
                "min_durasi_recovery": 1360,
                "max_durasi_recovery": 5544,
                "total_dibawah_sla_recovery": 48,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 288,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 546,
                "nama_up3": "UP3 TASIKMALAYA",
                "id_ulp": 53231,
                "nama_ulp": "ULP CIAMIS",
                "id_posko": 532311,
                "nama_posko": "POSKO ULP CIAMIS",
                "total": 72,
                "total_selesai": 72,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.1594202898550725,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 455,
                "total_dibawah_sla_dispatch": 66,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 14.65,
                "min_durasi_response": 475,
                "max_durasi_response": 2598,
                "total_dibawah_sla_response": 60,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25.93220338983051,
                "min_durasi_recovery": 847,
                "max_durasi_recovery": 3121,
                "total_dibawah_sla_recovery": 59,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 289,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 287,
                "nama_uid": "DISTRIBUSI BALI",
                "id_up3": 328,
                "nama_up3": "UP3 BALI TIMUR",
                "id_ulp": 55210,
                "nama_ulp": "ULP KLUNGKUNG",
                "id_posko": 552101,
                "nama_posko": "POSKO ULP KLUNGKUNG",
                "total": 25,
                "total_selesai": 25,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.68,
                "min_durasi_dispatch": -2,
                "max_durasi_dispatch": 632,
                "total_dibawah_sla_dispatch": 20,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 27.26086956521739,
                "min_durasi_response": 762,
                "max_durasi_response": 2166,
                "total_dibawah_sla_response": 23,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 42.95652173913044,
                "min_durasi_recovery": 1699,
                "max_durasi_recovery": 3135,
                "total_dibawah_sla_recovery": 23,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 290,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12700,
                "nama_up3": "UP3 NIAS",
                "id_ulp": 12711,
                "nama_ulp": "ULP TELUK DALAM",
                "id_posko": 127111,
                "nama_posko": "POSKO ULP TELUK DALAM",
                "total": 4,
                "total_selesai": 4,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 157,
                "max_durasi_dispatch": 157,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 26,
                "min_durasi_response": 1616,
                "max_durasi_response": 1616,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33,
                "min_durasi_recovery": 2009,
                "max_durasi_recovery": 2009,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 291,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 114,
                "nama_up3": "UP3 MEULABOH",
                "id_ulp": 11444,
                "nama_ulp": "ULP TEUNOM",
                "id_posko": 114441,
                "nama_posko": "POSKO ULP TEUNOM",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 29,
                "max_durasi_dispatch": 310,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 14.5,
                "min_durasi_response": 303,
                "max_durasi_response": 1800,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26,
                "min_durasi_recovery": 722,
                "max_durasi_recovery": 3324,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 292,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 44,
                "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                "id_up3": 443,
                "nama_up3": "UP3 BIMA",
                "id_ulp": 44310,
                "nama_ulp": "ULP SAPE",
                "id_posko": 443101,
                "nama_posko": "POSKO ULP SAPE",
                "total": 22,
                "total_selesai": 22,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.818181818181818,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 706,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 12,
                "avg_durasi_response": 19.772727272727273,
                "min_durasi_response": 616,
                "max_durasi_response": 2456,
                "total_dibawah_sla_response": 22,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.81818181818182,
                "min_durasi_recovery": 1144,
                "max_durasi_recovery": 3884,
                "total_dibawah_sla_recovery": 22,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 293,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 112,
                "nama_up3": "UP3 LHOKSEUMAWE",
                "id_ulp": 11230,
                "nama_ulp": "ULP JANARATA",
                "id_posko": 112301,
                "nama_posko": "POSKO ULP JANARATA",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 27,
                "max_durasi_dispatch": 173,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 15.666666666666666,
                "min_durasi_response": 547,
                "max_durasi_response": 1426,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29,
                "min_durasi_recovery": 1095,
                "max_durasi_recovery": 2774,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 294,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 146,
                "nama_up3": "UP3 KEDIRI",
                "id_ulp": 51404,
                "nama_ulp": "ULP NGUNUT",
                "id_posko": 514044,
                "nama_posko": "POSKO ULP NGUNUT",
                "total": 44,
                "total_selesai": 44,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.590909090909091,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 841,
                "total_dibawah_sla_dispatch": 30,
                "total_diatas_sla_dispatch": 14,
                "avg_durasi_response": 17.318181818181817,
                "min_durasi_response": 149,
                "max_durasi_response": 2106,
                "total_dibawah_sla_response": 44,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 34.38636363636363,
                "min_durasi_recovery": 238,
                "max_durasi_recovery": 4498,
                "total_dibawah_sla_recovery": 44,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 295,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 161,
                "nama_uid": "WILAYAH BANGKA BELITUNG",
                "id_up3": 162,
                "nama_up3": "UP3 BELITUNG",
                "id_ulp": 16310,
                "nama_ulp": "ULP MANGGAR",
                "id_posko": 163101,
                "nama_posko": "POSKO ULP MANGGAR",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.3125,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 465,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 15.166666666666666,
                "min_durasi_response": 455,
                "max_durasi_response": 2365,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.333333333333332,
                "min_durasi_recovery": 1106,
                "max_durasi_recovery": 2878,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 296,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 142,
                "nama_up3": "UP3 BANYUWANGI",
                "id_ulp": 51675,
                "nama_ulp": "ULP JAJAG",
                "id_posko": 516751,
                "nama_posko": "POSKO ULP JAJAG",
                "total": 83,
                "total_selesai": 83,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.230769230769231,
                "min_durasi_dispatch": 9,
                "max_durasi_dispatch": 478,
                "total_dibawah_sla_dispatch": 52,
                "total_diatas_sla_dispatch": 13,
                "avg_durasi_response": 18.746031746031747,
                "min_durasi_response": 372,
                "max_durasi_response": 3128,
                "total_dibawah_sla_response": 62,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 28.96825396825397,
                "min_durasi_recovery": 663,
                "max_durasi_recovery": 4207,
                "total_dibawah_sla_recovery": 63,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 297,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32400,
                "nama_up3": "UP3 PINRANG",
                "id_ulp": 32430,
                "nama_ulp": "ULP PEKKABATA",
                "id_posko": 324301,
                "nama_posko": "POSKO ULP PEKKABATA",
                "total": 11,
                "total_selesai": 11,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.4545454545454546,
                "min_durasi_dispatch": 21,
                "max_durasi_dispatch": 333,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 36.1,
                "min_durasi_response": 765,
                "max_durasi_response": 3855,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 51.77777777777778,
                "min_durasi_recovery": 1764,
                "max_durasi_recovery": 6781,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 298,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 531,
                "nama_up3": "UP3 BOGOR",
                "id_ulp": 53811,
                "nama_ulp": "ULP CIPAYUNG",
                "id_posko": 538111,
                "nama_posko": "POSKO ULP CIPAYUNG",
                "total": 41,
                "total_selesai": 41,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5897435897435898,
                "min_durasi_dispatch": 7,
                "max_durasi_dispatch": 304,
                "total_dibawah_sla_dispatch": 39,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 24,
                "min_durasi_response": 451,
                "max_durasi_response": 3991,
                "total_dibawah_sla_response": 35,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 42.21052631578947,
                "min_durasi_recovery": 1000,
                "max_durasi_recovery": 4940,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 299,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12128,
                "nama_up3": "UP3 MEDAN UTARA",
                "id_ulp": 12802,
                "nama_ulp": "ULP BELAWAN",
                "id_posko": 128021,
                "nama_posko": "POSKO ULP BELAWAN",
                "total": 14,
                "total_selesai": 14,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6666666666666666,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 191,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.833333333333332,
                "min_durasi_response": 284,
                "max_durasi_response": 2329,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.666666666666664,
                "min_durasi_recovery": 728,
                "max_durasi_recovery": 3842,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 300,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 113,
                "nama_up3": "UP3 LANGSA",
                "id_ulp": 11330,
                "nama_ulp": "ULP LANGSA",
                "id_posko": 113301,
                "nama_posko": "POSKO ULP LANGSA",
                "total": 50,
                "total_selesai": 50,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.1707317073170733,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 339,
                "total_dibawah_sla_dispatch": 41,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 12.1,
                "min_durasi_response": 388,
                "max_durasi_response": 941,
                "total_dibawah_sla_response": 40,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 17.625,
                "min_durasi_recovery": 960,
                "max_durasi_recovery": 1475,
                "total_dibawah_sla_recovery": 40,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 301,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 421,
                "nama_up3": "UP3 JAYAPURA",
                "id_ulp": 42110,
                "nama_ulp": "ULP ABEPURA",
                "id_posko": 421101,
                "nama_posko": "POSKO ULP ABEPURA",
                "total": 76,
                "total_selesai": 76,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.530612244897959,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 1187,
                "total_dibawah_sla_dispatch": 46,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 29.025,
                "min_durasi_response": 504,
                "max_durasi_response": 3180,
                "total_dibawah_sla_response": 36,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 41.26315789473684,
                "min_durasi_recovery": 769,
                "max_durasi_recovery": 3867,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 302,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 548,
                "nama_up3": "UP3 INDRAMAYU",
                "id_ulp": 53402,
                "nama_ulp": "ULP HAURGEULIS",
                "id_posko": 534021,
                "nama_posko": "POSKO ULP HAURGEULIS",
                "total": 41,
                "total_selesai": 41,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.275862068965517,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 692,
                "total_dibawah_sla_dispatch": 16,
                "total_diatas_sla_dispatch": 13,
                "avg_durasi_response": 15.5,
                "min_durasi_response": 462,
                "max_durasi_response": 1367,
                "total_dibawah_sla_response": 24,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.5,
                "min_durasi_recovery": 1198,
                "max_durasi_recovery": 2079,
                "total_dibawah_sla_recovery": 24,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 303,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 321,
                "nama_up3": "UP3 MAKASSAR SELATAN",
                "id_ulp": 32161,
                "nama_ulp": "ULP MALINO",
                "id_posko": 321611,
                "nama_posko": "POSKO ULP MALINO",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.4,
                "min_durasi_dispatch": 21,
                "max_durasi_dispatch": 206,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20,
                "min_durasi_response": 713,
                "max_durasi_response": 1730,
                "total_dibawah_sla_response": 10,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 30.8,
                "min_durasi_recovery": 1166,
                "max_durasi_recovery": 2693,
                "total_dibawah_sla_recovery": 10,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 304,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 531,
                "nama_up3": "UP3 BOGOR",
                "id_ulp": 53825,
                "nama_ulp": "ULP PRIMA PAKUAN (TT/TM)",
                "id_posko": 538251,
                "nama_posko": "POSKO ULP PRIMA PAKUAN (TT/TM)",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 24,
                "min_durasi_dispatch": 1468,
                "max_durasi_dispatch": 1468,
                "total_dibawah_sla_dispatch": 0,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 38,
                "min_durasi_response": 2292,
                "max_durasi_response": 2292,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 42,
                "min_durasi_recovery": 2529,
                "max_durasi_recovery": 2529,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 305,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 421,
                "nama_up3": "UP3 JAYAPURA",
                "id_ulp": 42120,
                "nama_ulp": "ULP SENTANI",
                "id_posko": 421201,
                "nama_posko": "POSKO ULP SENTANI",
                "total": 18,
                "total_selesai": 18,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 745,
                "total_dibawah_sla_dispatch": 17,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 33.666666666666664,
                "min_durasi_response": 1163,
                "max_durasi_response": 4228,
                "total_dibawah_sla_response": 16,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 43.05555555555556,
                "min_durasi_recovery": 1471,
                "max_durasi_recovery": 4340,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 306,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1405,
                "nama_up3": "UP3 MUARO BUNGO",
                "id_ulp": 14440,
                "nama_ulp": "ULP RIMBO BUJANG",
                "id_posko": 144401,
                "nama_posko": "POSKO ULP RIMBO BUJANG",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.3333333333333335,
                "min_durasi_dispatch": 118,
                "max_durasi_dispatch": 432,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 22.2,
                "min_durasi_response": 547,
                "max_durasi_response": 1852,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.6,
                "min_durasi_recovery": 1095,
                "max_durasi_recovery": 2466,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 307,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1404,
                "nama_up3": "UP3 JAMBI",
                "id_ulp": 14310,
                "nama_ulp": "ULP KOTA BARU",
                "id_posko": 143101,
                "nama_posko": "POSKO ULP KOTA BARU",
                "total": 127,
                "total_selesai": 127,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.6052631578947367,
                "min_durasi_dispatch": 21,
                "max_durasi_dispatch": 1010,
                "total_dibawah_sla_dispatch": 62,
                "total_diatas_sla_dispatch": 14,
                "avg_durasi_response": 22.428571428571427,
                "min_durasi_response": 631,
                "max_durasi_response": 2310,
                "total_dibawah_sla_response": 70,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 37.971014492753625,
                "min_durasi_recovery": 1038,
                "max_durasi_recovery": 3501,
                "total_dibawah_sla_recovery": 69,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 308,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52100,
                "nama_up3": "UP3 YOGYAKARTA",
                "id_ulp": 52106,
                "nama_ulp": "ULP SLEMAN",
                "id_posko": 521061,
                "nama_posko": "POSKO ULP SLEMAN",
                "total": 119,
                "total_selesai": 119,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 12.542553191489361,
                "min_durasi_dispatch": 7,
                "max_durasi_dispatch": 7448,
                "total_dibawah_sla_dispatch": 45,
                "total_diatas_sla_dispatch": 49,
                "avg_durasi_response": 54.325842696629216,
                "min_durasi_response": 725,
                "max_durasi_response": 7548,
                "total_dibawah_sla_response": 33,
                "total_diatas_sla_response": 56,
                "avg_durasi_recovery": 72.12359550561797,
                "min_durasi_recovery": 1359,
                "max_durasi_recovery": 8462,
                "total_dibawah_sla_recovery": 89,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 309,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 536,
                "nama_up3": "UP3 CIMAHI",
                "id_ulp": 53581,
                "nama_ulp": "ULP CIMAHI KOTA",
                "id_posko": 535811,
                "nama_posko": "POSKO ULP CIMAHI KOTA",
                "total": 77,
                "total_selesai": 77,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5441176470588235,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 317,
                "total_dibawah_sla_dispatch": 68,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 16.63235294117647,
                "min_durasi_response": 325,
                "max_durasi_response": 1898,
                "total_dibawah_sla_response": 68,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.794117647058822,
                "min_durasi_recovery": 602,
                "max_durasi_recovery": 2815,
                "total_dibawah_sla_recovery": 68,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 310,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52300,
                "nama_up3": "UP3 SEMARANG",
                "id_ulp": 52303,
                "nama_ulp": "ULP SEMARANG TIMUR",
                "id_posko": 523031,
                "nama_posko": "POSKO ULP SEMARANG TIMUR",
                "total": 139,
                "total_selesai": 139,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.4848484848484849,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 3516,
                "total_dibawah_sla_dispatch": 130,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 40.39047619047619,
                "min_durasi_response": 302,
                "max_durasi_response": 5335,
                "total_dibawah_sla_response": 59,
                "total_diatas_sla_response": 46,
                "avg_durasi_recovery": 59.857142857142854,
                "min_durasi_recovery": 629,
                "max_durasi_recovery": 5952,
                "total_dibawah_sla_recovery": 105,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 311,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32900,
                "nama_up3": "UP3 MAMUJU",
                "id_ulp": 32910,
                "nama_ulp": "ULP MANAKARRA",
                "id_posko": 329101,
                "nama_posko": "POSKO ULP MANAKARRA",
                "total": 24,
                "total_selesai": 24,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.7916666666666666,
                "min_durasi_dispatch": 18,
                "max_durasi_dispatch": 328,
                "total_dibawah_sla_dispatch": 24,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 12.869565217391305,
                "min_durasi_response": 480,
                "max_durasi_response": 1215,
                "total_dibawah_sla_response": 23,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.347826086956523,
                "min_durasi_recovery": 983,
                "max_durasi_recovery": 2109,
                "total_dibawah_sla_recovery": 23,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 312,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 537,
                "nama_up3": "UP3 CIREBON",
                "id_ulp": 53351,
                "nama_ulp": "ULP CILEDUG",
                "id_posko": 533511,
                "nama_posko": "POSKO ULP CILEDUG",
                "total": 28,
                "total_selesai": 28,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.56,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 795,
                "total_dibawah_sla_dispatch": 19,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 18.52173913043478,
                "min_durasi_response": 674,
                "max_durasi_response": 2041,
                "total_dibawah_sla_response": 23,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.38095238095238,
                "min_durasi_recovery": 1171,
                "max_durasi_recovery": 2480,
                "total_dibawah_sla_recovery": 21,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 313,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 317,
                "nama_up3": "UP3 SINGKAWANG",
                "id_ulp": 21220,
                "nama_ulp": "ULP SAMBAS",
                "id_posko": 212201,
                "nama_posko": "POSKO ULP SAMBAS",
                "total": 4,
                "total_selesai": 4,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.75,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 550,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 7.333333333333333,
                "min_durasi_response": 392,
                "max_durasi_response": 590,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 17.333333333333332,
                "min_durasi_recovery": 829,
                "max_durasi_recovery": 1448,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 314,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 412,
                "nama_up3": "UP3 TERNATE",
                "id_ulp": 41260,
                "nama_ulp": "ULP TERNATE",
                "id_posko": 412601,
                "nama_posko": "POSKO ULP TERNATE",
                "total": 112,
                "total_selesai": 112,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.8440366972477062,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 1489,
                "total_dibawah_sla_dispatch": 96,
                "total_diatas_sla_dispatch": 13,
                "avg_durasi_response": 25.304761904761904,
                "min_durasi_response": 401,
                "max_durasi_response": 2552,
                "total_dibawah_sla_response": 105,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 43.077669902912625,
                "min_durasi_recovery": 1180,
                "max_durasi_recovery": 4667,
                "total_dibawah_sla_recovery": 103,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 315,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 530,
                "nama_up3": "UP3 BANDUNG",
                "id_ulp": 53575,
                "nama_ulp": "ULP KOPO",
                "id_posko": 535751,
                "nama_posko": "POSKO ULP KOPO",
                "total": 58,
                "total_selesai": 58,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.0232558139534884,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 453,
                "total_dibawah_sla_dispatch": 42,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 22.302325581395348,
                "min_durasi_response": 813,
                "max_durasi_response": 2692,
                "total_dibawah_sla_response": 43,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 43.81395348837209,
                "min_durasi_recovery": 1159,
                "max_durasi_recovery": 6634,
                "total_dibawah_sla_recovery": 43,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 316,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12500,
                "nama_up3": "UP3 RANTAU PRAPAT",
                "id_ulp": 12512,
                "nama_ulp": "ULP AEK KANOPAN",
                "id_posko": 125122,
                "nama_posko": "POSKO ULP AEK KANOPAN",
                "total": 20,
                "total_selesai": 20,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.05555555555555555,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 114,
                "total_dibawah_sla_dispatch": 18,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9.222222222222221,
                "min_durasi_response": 241,
                "max_durasi_response": 1985,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 14.555555555555555,
                "min_durasi_recovery": 412,
                "max_durasi_recovery": 2555,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 317,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12200,
                "nama_up3": "UP3 BINJAI",
                "id_ulp": 12202,
                "nama_ulp": "ULP BINJAI TIMUR",
                "id_posko": 122022,
                "nama_posko": "POSKO ULP BINJAI TIMUR",
                "total": 52,
                "total_selesai": 52,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.34615384615384615,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 403,
                "total_dibawah_sla_dispatch": 51,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 25.384615384615383,
                "min_durasi_response": 557,
                "max_durasi_response": 2845,
                "total_dibawah_sla_response": 50,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 46.38461538461539,
                "min_durasi_recovery": 1131,
                "max_durasi_recovery": 4706,
                "total_dibawah_sla_recovery": 52,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 318,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31200,
                "nama_up3": "UP3 PALU",
                "id_ulp": 31270,
                "nama_ulp": "ULP POSO",
                "id_posko": 312701,
                "nama_posko": "POSKO ULP POSO",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.75,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 189,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 18.666666666666668,
                "min_durasi_response": 626,
                "max_durasi_response": 1915,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33,
                "min_durasi_recovery": 1725,
                "max_durasi_recovery": 2206,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 319,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 156,
                "nama_up3": "UP3 SURABAYA SELATAN",
                "id_ulp": 51140,
                "nama_ulp": "ULP DARMO PERMAI",
                "id_posko": 511401,
                "nama_posko": "POSKO ULP DARMO PERMAI",
                "total": 80,
                "total_selesai": 80,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.606060606060606,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 647,
                "total_dibawah_sla_dispatch": 57,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 22.015625,
                "min_durasi_response": 395,
                "max_durasi_response": 2459,
                "total_dibawah_sla_response": 64,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 44.08474576271186,
                "min_durasi_recovery": 799,
                "max_durasi_recovery": 6936,
                "total_dibawah_sla_recovery": 59,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 320,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52050,
                "nama_up3": "UP3 SURAKARTA",
                "id_ulp": 52055,
                "nama_ulp": "ULP KARTOSURA",
                "id_posko": 520551,
                "nama_posko": "POSKO ULP KARTOSURA",
                "total": 59,
                "total_selesai": 59,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.6808510638297873,
                "min_durasi_dispatch": 0,
                "max_durasi_dispatch": 3430,
                "total_dibawah_sla_dispatch": 37,
                "total_diatas_sla_dispatch": 10,
                "avg_durasi_response": 24.434782608695652,
                "min_durasi_response": 284,
                "max_durasi_response": 4527,
                "total_dibawah_sla_response": 39,
                "total_diatas_sla_response": 7,
                "avg_durasi_recovery": 41.32608695652174,
                "min_durasi_recovery": 848,
                "max_durasi_recovery": 5794,
                "total_dibawah_sla_recovery": 46,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 321,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2250,
                "nama_up3": "UP3 KUALAKAPUAS",
                "id_ulp": 22540,
                "nama_ulp": "ULP MUARA TEWEH",
                "id_posko": 225401,
                "nama_posko": "POSKO ULP MUARA TEWEH",
                "total": 22,
                "total_selesai": 22,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.2272727272727275,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 727,
                "total_dibawah_sla_dispatch": 15,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 26.944444444444443,
                "min_durasi_response": 867,
                "max_durasi_response": 2532,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.9375,
                "min_durasi_recovery": 1521,
                "max_durasi_recovery": 3011,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 322,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1403,
                "nama_up3": "UP3 BENGKULU",
                "id_ulp": 14660,
                "nama_ulp": "ULP ARGA MAKMUR",
                "id_posko": 146601,
                "nama_posko": "POSKO ULP ARGA MAKMUR",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 7,
                "min_durasi_dispatch": 455,
                "max_durasi_dispatch": 455,
                "total_dibawah_sla_dispatch": 0,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 13,
                "min_durasi_response": 796,
                "max_durasi_response": 796,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 17,
                "min_durasi_recovery": 1062,
                "max_durasi_recovery": 1062,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 323,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32600,
                "nama_up3": "UP3 PALOPO",
                "id_ulp": 32660,
                "nama_ulp": "ULP MASAMBA",
                "id_posko": 326601,
                "nama_posko": "POSKO ULP MASAMBA",
                "total": 12,
                "total_selesai": 12,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.25,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 145,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 24.454545454545453,
                "min_durasi_response": 162,
                "max_durasi_response": 3802,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 48,
                "min_durasi_recovery": 600,
                "max_durasi_recovery": 6238,
                "total_dibawah_sla_recovery": 11,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 324,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2220,
                "nama_up3": "UP3 BARABAI",
                "id_ulp": 22200,
                "nama_ulp": "ULP BARABAI",
                "id_posko": 222001,
                "nama_posko": "POSKO ULP BARABAI",
                "total": 19,
                "total_selesai": 19,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3333333333333333,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 459,
                "total_dibawah_sla_dispatch": 17,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 21.529411764705884,
                "min_durasi_response": 685,
                "max_durasi_response": 2871,
                "total_dibawah_sla_response": 16,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 34.8235294117647,
                "min_durasi_recovery": 1584,
                "max_durasi_recovery": 3985,
                "total_dibawah_sla_recovery": 17,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 325,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52200,
                "nama_up3": "UP3 PURWOKERTO",
                "id_ulp": 52207,
                "nama_ulp": "ULP WANGON",
                "id_posko": 522071,
                "nama_posko": "POSKO ULP WANGON",
                "total": 25,
                "total_selesai": 25,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.23809523809523808,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 292,
                "total_dibawah_sla_dispatch": 21,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.22222222222222,
                "min_durasi_response": 579,
                "max_durasi_response": 1954,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 43.22222222222222,
                "min_durasi_recovery": 1374,
                "max_durasi_recovery": 3341,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 326,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52000,
                "nama_up3": "UP3 KUDUS",
                "id_ulp": 52005,
                "nama_ulp": "ULP JUWANA",
                "id_posko": 520051,
                "nama_posko": "POSKO ULP JUWANA",
                "total": 72,
                "total_selesai": 72,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.3859649122807016,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 708,
                "total_dibawah_sla_dispatch": 50,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 22.88235294117647,
                "min_durasi_response": 411,
                "max_durasi_response": 2760,
                "total_dibawah_sla_response": 17,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 30.647058823529413,
                "min_durasi_recovery": 1053,
                "max_durasi_recovery": 3300,
                "total_dibawah_sla_recovery": 17,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 327,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 150,
                "nama_up3": "UP3 PAMEKASAN",
                "id_ulp": 51715,
                "nama_ulp": "ULP KEPULAUAN KANGEAN",
                "id_posko": 517151,
                "nama_posko": "POSKO ULP KEPULAUAN KANGEAN",
                "total": 15,
                "total_selesai": 15,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.5714285714285716,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 665,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 17,
                "min_durasi_response": 316,
                "max_durasi_response": 2764,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 25.916666666666668,
                "min_durasi_recovery": 997,
                "max_durasi_recovery": 3800,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 328,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 144,
                "nama_up3": "UP3 GRESIK",
                "id_ulp": 51123,
                "nama_ulp": "ULP BAWEAN",
                "id_posko": 511234,
                "nama_posko": "POSKO ULP BAWEAN",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.2222222222222222,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 163,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9.444444444444445,
                "min_durasi_response": 361,
                "max_durasi_response": 864,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.333333333333332,
                "min_durasi_recovery": 922,
                "max_durasi_recovery": 1586,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 329,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 287,
                "nama_uid": "DISTRIBUSI BALI",
                "id_up3": 328,
                "nama_up3": "UP3 BALI TIMUR",
                "id_ulp": 55220,
                "nama_ulp": "ULP BANGLI",
                "id_posko": 552203,
                "nama_posko": "POSKO ULP BANGLI",
                "total": 29,
                "total_selesai": 29,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.3793103448275863,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 473,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 29.448275862068964,
                "min_durasi_response": 1127,
                "max_durasi_response": 2363,
                "total_dibawah_sla_response": 29,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 45.6551724137931,
                "min_durasi_recovery": 1777,
                "max_durasi_recovery": 3172,
                "total_dibawah_sla_recovery": 29,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 330,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 7,
                "nama_up3": "UP3 BULUNGAN",
                "id_ulp": 54310,
                "nama_ulp": "UP3 BULUNGAN",
                "id_posko": 543201,
                "nama_posko": "POSKO MAMPANG",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 11.75,
                "min_durasi_dispatch": 257,
                "max_durasi_dispatch": 1096,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 34.5,
                "min_durasi_response": 1123,
                "max_durasi_response": 3077,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 54,
                "min_durasi_recovery": 1372,
                "max_durasi_recovery": 6937,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 331,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 112,
                "nama_up3": "UP3 LHOKSEUMAWE",
                "id_ulp": 11223,
                "nama_ulp": "ULP LHOKSUKON",
                "id_posko": 112231,
                "nama_posko": "POSKO ULP LHOKSUKON",
                "total": 15,
                "total_selesai": 15,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.9333333333333333,
                "min_durasi_dispatch": 32,
                "max_durasi_dispatch": 134,
                "total_dibawah_sla_dispatch": 15,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.666666666666666,
                "min_durasi_response": 572,
                "max_durasi_response": 825,
                "total_dibawah_sla_response": 15,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.4,
                "min_durasi_recovery": 1162,
                "max_durasi_recovery": 1492,
                "total_dibawah_sla_recovery": 15,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 332,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 234,
                "nama_up3": "UP3 BONTANG",
                "id_ulp": 23420,
                "nama_ulp": "ULPSANGATTA",
                "id_posko": 234201,
                "nama_posko": "POSKO ULP SANGATTA",
                "total": 41,
                "total_selesai": 41,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.8292682926829267,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 817,
                "total_dibawah_sla_dispatch": 22,
                "total_diatas_sla_dispatch": 19,
                "avg_durasi_response": 18.51219512195122,
                "min_durasi_response": 468,
                "max_durasi_response": 2658,
                "total_dibawah_sla_response": 41,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32.63414634146341,
                "min_durasi_recovery": 770,
                "max_durasi_recovery": 4773,
                "total_dibawah_sla_recovery": 41,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 333,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 184,
                "nama_up3": "UP3 RENGAT",
                "id_ulp": 18420,
                "nama_ulp": "ULP TALUK KUANTAN",
                "id_posko": 184201,
                "nama_posko": "POSKO ULP TALUK KUANTAN",
                "total": 21,
                "total_selesai": 21,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.55,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 618,
                "total_dibawah_sla_dispatch": 17,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 10.705882352941176,
                "min_durasi_response": 369,
                "max_durasi_response": 1021,
                "total_dibawah_sla_response": 17,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.235294117647058,
                "min_durasi_recovery": 697,
                "max_durasi_recovery": 1760,
                "total_dibawah_sla_recovery": 17,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 334,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1405,
                "nama_up3": "UP3 MUARO BUNGO",
                "id_ulp": 14400,
                "nama_ulp": "ULP MUARA BUNGO",
                "id_posko": 144001,
                "nama_posko": "POSKO ULP MUARA BUNGO",
                "total": 26,
                "total_selesai": 26,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.5789473684210527,
                "min_durasi_dispatch": 72,
                "max_durasi_dispatch": 735,
                "total_dibawah_sla_dispatch": 17,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 22.352941176470587,
                "min_durasi_response": 424,
                "max_durasi_response": 1777,
                "total_dibawah_sla_response": 17,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 42.1764705882353,
                "min_durasi_recovery": 954,
                "max_durasi_recovery": 3258,
                "total_dibawah_sla_recovery": 17,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 335,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 437,
                "nama_up3": "UP3 FLORES BAGIAN BARAT",
                "id_ulp": 43700,
                "nama_ulp": "ULP ENDE",
                "id_posko": 437001,
                "nama_posko": "POSKO ULP ENDE",
                "total": 31,
                "total_selesai": 31,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.4615384615384615,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 384,
                "total_dibawah_sla_dispatch": 24,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 30.772727272727273,
                "min_durasi_response": 476,
                "max_durasi_response": 3151,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 43.63636363636363,
                "min_durasi_recovery": 797,
                "max_durasi_recovery": 4377,
                "total_dibawah_sla_recovery": 22,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 336,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13400,
                "nama_up3": "UP3 PAYAKUMBUH",
                "id_ulp": 13451,
                "nama_ulp": "ULP BATUSANGKAR",
                "id_posko": 134511,
                "nama_posko": "POSKO ULP BATUSANGKAR",
                "total": 14,
                "total_selesai": 14,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5714285714285714,
                "min_durasi_dispatch": 24,
                "max_durasi_dispatch": 215,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.642857142857142,
                "min_durasi_response": 737,
                "max_durasi_response": 2045,
                "total_dibawah_sla_response": 14,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 47,
                "min_durasi_recovery": 1344,
                "max_durasi_recovery": 4119,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 337,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 147,
                "nama_up3": "UP3 MADIUN",
                "id_ulp": 51508,
                "nama_ulp": "ULP DOLOPO",
                "id_posko": 515086,
                "nama_posko": "POSKO ULP DOLOPO",
                "total": 33,
                "total_selesai": 33,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.375,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 496,
                "total_dibawah_sla_dispatch": 22,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 17.375,
                "min_durasi_response": 483,
                "max_durasi_response": 2171,
                "total_dibawah_sla_response": 24,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 30.958333333333332,
                "min_durasi_recovery": 615,
                "max_durasi_recovery": 3205,
                "total_dibawah_sla_recovery": 24,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 338,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 540,
                "nama_up3": "UP3 GARUT",
                "id_ulp": 53286,
                "nama_ulp": "ULP CIBATU",
                "id_posko": 532861,
                "nama_posko": "POSKO ULP CIBATU",
                "total": 47,
                "total_selesai": 47,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.2765957446808511,
                "min_durasi_dispatch": 0,
                "max_durasi_dispatch": 275,
                "total_dibawah_sla_dispatch": 47,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9.872340425531915,
                "min_durasi_response": 337,
                "max_durasi_response": 1397,
                "total_dibawah_sla_response": 47,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 17.74468085106383,
                "min_durasi_recovery": 750,
                "max_durasi_recovery": 1702,
                "total_dibawah_sla_recovery": 47,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 339,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32500,
                "nama_up3": "UP3 PARE PARE",
                "id_ulp": 32550,
                "nama_ulp": "ULP PANGSID",
                "id_posko": 325501,
                "nama_posko": "POSKO ULP PANGSID",
                "total": 32,
                "total_selesai": 32,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.0625,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 1436,
                "total_dibawah_sla_dispatch": 31,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 17.076923076923077,
                "min_durasi_response": 409,
                "max_durasi_response": 4306,
                "total_dibawah_sla_response": 25,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 33.8,
                "min_durasi_recovery": 732,
                "max_durasi_recovery": 4793,
                "total_dibawah_sla_recovery": 25,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 340,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 546,
                "nama_up3": "UP3 TASIKMALAYA",
                "id_ulp": 53265,
                "nama_ulp": "ULP KARANGNUNGGAL",
                "id_posko": 532651,
                "nama_posko": "POSKO ULP KARANGNUNGGAL",
                "total": 41,
                "total_selesai": 41,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.7804878048780488,
                "min_durasi_dispatch": 0,
                "max_durasi_dispatch": 307,
                "total_dibawah_sla_dispatch": 41,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13.263157894736842,
                "min_durasi_response": 426,
                "max_durasi_response": 1685,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.94736842105263,
                "min_durasi_recovery": 800,
                "max_durasi_recovery": 2848,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 341,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 142,
                "nama_up3": "UP3 BANYUWANGI",
                "id_ulp": 51670,
                "nama_ulp": "ULP BANYUWANGI",
                "id_posko": 516706,
                "nama_posko": "POSKO ULP BANYUWANGI KOTA",
                "total": 99,
                "total_selesai": 99,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.6447368421052633,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 1011,
                "total_dibawah_sla_dispatch": 61,
                "total_diatas_sla_dispatch": 15,
                "avg_durasi_response": 25.55263157894737,
                "min_durasi_response": 840,
                "max_durasi_response": 2953,
                "total_dibawah_sla_response": 72,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 39.71052631578947,
                "min_durasi_recovery": 1269,
                "max_durasi_recovery": 4852,
                "total_dibawah_sla_recovery": 76,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 342,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 538,
                "nama_up3": "UP3 DEPOK",
                "id_ulp": 53871,
                "nama_ulp": "ULP DEPOK KOTA",
                "id_posko": 538711,
                "nama_posko": "POSKO ULP DEPOK KOTA",
                "total": 127,
                "total_selesai": 127,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6521739130434783,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 1640,
                "total_dibawah_sla_dispatch": 87,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 20.45762711864407,
                "min_durasi_response": 354,
                "max_durasi_response": 2606,
                "total_dibawah_sla_response": 59,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 37.51724137931034,
                "min_durasi_recovery": 1176,
                "max_durasi_recovery": 3569,
                "total_dibawah_sla_recovery": 58,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 343,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32300,
                "nama_up3": "UP3 KENDARI",
                "id_ulp": 32330,
                "nama_ulp": "ULP BENU BENUA",
                "id_posko": 323301,
                "nama_posko": "POSKO ULP BENU BENUA",
                "total": 32,
                "total_selesai": 32,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.2413793103448276,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 256,
                "total_dibawah_sla_dispatch": 29,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 51.30434782608695,
                "min_durasi_response": 533,
                "max_durasi_response": 6301,
                "total_dibawah_sla_response": 10,
                "total_diatas_sla_response": 13,
                "avg_durasi_recovery": 76,
                "min_durasi_recovery": 904,
                "max_durasi_recovery": 9565,
                "total_dibawah_sla_recovery": 22,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 344,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 56,
                "nama_uid": "DISTRIBUSI BANTEN",
                "id_up3": 18,
                "nama_up3": "UP3 CIKUPA",
                "id_ulp": 56640,
                "nama_ulp": "UP3 CIKUPA",
                "id_posko": 566401,
                "nama_posko": "POSKO CIKUPA",
                "total": 194,
                "total_selesai": 194,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.8451612903225807,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 2512,
                "total_dibawah_sla_dispatch": 132,
                "total_diatas_sla_dispatch": 23,
                "avg_durasi_response": 25.804347826086957,
                "min_durasi_response": 321,
                "max_durasi_response": 7605,
                "total_dibawah_sla_response": 129,
                "total_diatas_sla_response": 9,
                "avg_durasi_recovery": 46.04,
                "min_durasi_recovery": 455,
                "max_durasi_recovery": 8011,
                "total_dibawah_sla_recovery": 125,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 345,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52350,
                "nama_up3": "UP3 SALATIGA",
                "id_ulp": 52353,
                "nama_ulp": "ULP UNGARAN",
                "id_posko": 523531,
                "nama_posko": "POSKO ULP UNGARAN",
                "total": 68,
                "total_selesai": 68,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.7164179104477615,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 1846,
                "total_dibawah_sla_dispatch": 49,
                "total_diatas_sla_dispatch": 18,
                "avg_durasi_response": 29.367346938775512,
                "min_durasi_response": 807,
                "max_durasi_response": 3965,
                "total_dibawah_sla_response": 42,
                "total_diatas_sla_response": 7,
                "avg_durasi_recovery": 45.61224489795919,
                "min_durasi_recovery": 1490,
                "max_durasi_recovery": 5447,
                "total_dibawah_sla_recovery": 49,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 346,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 4,
                "nama_up3": "UP3 MENTENG",
                "id_ulp": 54110,
                "nama_ulp": "UP3 MENTENG",
                "id_posko": 541101,
                "nama_posko": "POSKO MENTENG",
                "total": 142,
                "total_selesai": 142,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.4960629921259843,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 1215,
                "total_dibawah_sla_dispatch": 111,
                "total_diatas_sla_dispatch": 16,
                "avg_durasi_response": 30.974789915966387,
                "min_durasi_response": 247,
                "max_durasi_response": 4827,
                "total_dibawah_sla_response": 98,
                "total_diatas_sla_response": 21,
                "avg_durasi_recovery": 46,
                "min_durasi_recovery": 555,
                "max_durasi_recovery": 7174,
                "total_dibawah_sla_recovery": 119,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 347,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12300,
                "nama_up3": "UP3 SIBOLGA",
                "id_ulp": 12313,
                "nama_ulp": "ULP DOLOK SANGGUL",
                "id_posko": 123133,
                "nama_posko": "POSKO ULP DOLOK SANGGUL",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 56,
                "max_durasi_dispatch": 120,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13.5,
                "min_durasi_response": 503,
                "max_durasi_response": 1160,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26,
                "min_durasi_recovery": 1469,
                "max_durasi_recovery": 1716,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 348,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12400,
                "nama_up3": "UP3 PADANG SIDIMPUAN",
                "id_ulp": 12410,
                "nama_ulp": "ULP PANYABUNGAN",
                "id_posko": 124100,
                "nama_posko": "POSKO ULP PANYABUNGAN",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 54,
                "max_durasi_dispatch": 54,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 6,
                "min_durasi_response": 380,
                "max_durasi_response": 380,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 11,
                "min_durasi_recovery": 686,
                "max_durasi_recovery": 686,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 349,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 543,
                "nama_up3": "UP3 PURWAKARTA",
                "id_ulp": 53431,
                "nama_ulp": "ULP PLERED",
                "id_posko": 534311,
                "nama_posko": "POSKO ULP PLERED",
                "total": 29,
                "total_selesai": 29,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3448275862068966,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 686,
                "total_dibawah_sla_dispatch": 27,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 12.88888888888889,
                "min_durasi_response": 507,
                "max_durasi_response": 1522,
                "total_dibawah_sla_response": 27,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.444444444444443,
                "min_durasi_recovery": 967,
                "max_durasi_recovery": 1983,
                "total_dibawah_sla_recovery": 27,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 350,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52250,
                "nama_up3": "UP3 TEGAL",
                "id_ulp": 52256,
                "nama_ulp": "ULP BUMIAYU",
                "id_posko": 522561,
                "nama_posko": "POSKO ULP BUMIAYU",
                "total": 49,
                "total_selesai": 49,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.4375,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 271,
                "total_dibawah_sla_dispatch": 48,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 22.6046511627907,
                "min_durasi_response": 491,
                "max_durasi_response": 3541,
                "total_dibawah_sla_response": 40,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 37.02325581395349,
                "min_durasi_recovery": 1025,
                "max_durasi_recovery": 4147,
                "total_dibawah_sla_recovery": 43,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 351,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 411,
                "nama_up3": "UP3 AMBON",
                "id_ulp": 41180,
                "nama_ulp": "ULP NAMLEA",
                "id_posko": 411801,
                "nama_posko": "POSKO ULP NAMLEA",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": null,
                "min_durasi_dispatch": null,
                "max_durasi_dispatch": null,
                "total_dibawah_sla_dispatch": 0,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": null,
                "min_durasi_response": null,
                "max_durasi_response": null,
                "total_dibawah_sla_response": 0,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": null,
                "min_durasi_recovery": null,
                "max_durasi_recovery": null,
                "total_dibawah_sla_recovery": 0,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 352,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1401,
                "nama_up3": "UP3 PALEMBANG",
                "id_ulp": 14100,
                "nama_ulp": "ULP RIVAI",
                "id_posko": 141001,
                "nama_posko": "POSKO ULP RIVAI",
                "total": 118,
                "total_selesai": 118,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.625,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 1308,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 20.68421052631579,
                "min_durasi_response": 444,
                "max_durasi_response": 2771,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 42.8421052631579,
                "min_durasi_recovery": 1147,
                "max_durasi_recovery": 4847,
                "total_dibawah_sla_recovery": 19,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 353,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 411,
                "nama_up3": "UP3 AMBON",
                "id_ulp": 41189,
                "nama_ulp": "ULP NAMROLE",
                "id_posko": 411891,
                "nama_posko": "POSKO ULP NAMROLE",
                "total": 11,
                "total_selesai": 11,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6363636363636364,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 388,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 16.818181818181817,
                "min_durasi_response": 554,
                "max_durasi_response": 2437,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.09090909090909,
                "min_durasi_recovery": 1246,
                "max_durasi_recovery": 2713,
                "total_dibawah_sla_recovery": 11,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 354,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2210,
                "nama_up3": "UP3 BANJARMASIN",
                "id_ulp": 22120,
                "nama_ulp": "ULP BANJARBARU",
                "id_posko": 221201,
                "nama_posko": "POSKO ULP BANJARBARU",
                "total": 97,
                "total_selesai": 97,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.910256410256411,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 5619,
                "total_dibawah_sla_dispatch": 60,
                "total_diatas_sla_dispatch": 18,
                "avg_durasi_response": 46.48,
                "min_durasi_response": 696,
                "max_durasi_response": 7704,
                "total_dibawah_sla_response": 28,
                "total_diatas_sla_response": 22,
                "avg_durasi_recovery": 63.91489361702128,
                "min_durasi_recovery": 1085,
                "max_durasi_recovery": 7124,
                "total_dibawah_sla_recovery": 47,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 355,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 435,
                "nama_up3": "UP3 FLORES BAGIAN TIMUR",
                "id_ulp": 43500,
                "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                "id_posko": 435001,
                "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                "total": 92,
                "total_selesai": 92,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.3846153846153846,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 1114,
                "total_dibawah_sla_dispatch": 78,
                "total_diatas_sla_dispatch": 13,
                "avg_durasi_response": 32.204819277108435,
                "min_durasi_response": 196,
                "max_durasi_response": 3869,
                "total_dibawah_sla_response": 74,
                "total_diatas_sla_response": 9,
                "avg_durasi_recovery": 56.4320987654321,
                "min_durasi_recovery": 1870,
                "max_durasi_recovery": 5334,
                "total_dibawah_sla_recovery": 81,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 356,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 155,
                "nama_up3": "UP3 SURABAYA BARAT",
                "id_ulp": 51162,
                "nama_ulp": "ULP KARANG PILANG",
                "id_posko": 511622,
                "nama_posko": "POSKO ULP KARANG PILANG",
                "total": 42,
                "total_selesai": 42,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.054054054054054,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 925,
                "total_dibawah_sla_dispatch": 30,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 12.45945945945946,
                "min_durasi_response": 264,
                "max_durasi_response": 1227,
                "total_dibawah_sla_response": 37,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21.756756756756758,
                "min_durasi_recovery": 354,
                "max_durasi_recovery": 1763,
                "total_dibawah_sla_recovery": 37,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 357,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 182,
                "nama_up3": "UP3 DUMAI",
                "id_ulp": 18220,
                "nama_ulp": "ULP BAGAN SIAPI-API",
                "id_posko": 182201,
                "nama_posko": "POSKO ULP BAGAN SIAPI-API",
                "total": 25,
                "total_selesai": 25,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.391304347826087,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 556,
                "total_dibawah_sla_dispatch": 17,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 13.2,
                "min_durasi_response": 385,
                "max_durasi_response": 1302,
                "total_dibawah_sla_response": 20,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.6,
                "min_durasi_recovery": 952,
                "max_durasi_recovery": 2141,
                "total_dibawah_sla_recovery": 20,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 358,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 151,
                "nama_up3": "UP3 PASURUAN",
                "id_ulp": 51355,
                "nama_ulp": "ULP PRIGEN",
                "id_posko": 513552,
                "nama_posko": "POSKO ULP PRIGEN",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.5,
                "min_durasi_dispatch": 54,
                "max_durasi_dispatch": 467,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 19.333333333333332,
                "min_durasi_response": 668,
                "max_durasi_response": 2347,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 30.5,
                "min_durasi_recovery": 1080,
                "max_durasi_recovery": 2727,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 359,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2230,
                "nama_up3": "UP3 KOTABARU",
                "id_ulp": 22320,
                "nama_ulp": "ULP BATULICIN",
                "id_posko": 223201,
                "nama_posko": "POSKO ULP BATULICIN",
                "total": 34,
                "total_selesai": 34,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.09090909090909091,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 119,
                "total_dibawah_sla_dispatch": 33,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 16.424242424242426,
                "min_durasi_response": 454,
                "max_durasi_response": 3539,
                "total_dibawah_sla_response": 32,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 26.181818181818183,
                "min_durasi_recovery": 769,
                "max_durasi_recovery": 4080,
                "total_dibawah_sla_recovery": 33,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 360,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 535,
                "nama_up3": "UP3 CIANJUR",
                "id_ulp": 53681,
                "nama_ulp": "ULP MANDE",
                "id_posko": 536811,
                "nama_posko": "POSKO ULP MANDE",
                "total": 47,
                "total_selesai": 47,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.1276595744680851,
                "min_durasi_dispatch": 0,
                "max_durasi_dispatch": 142,
                "total_dibawah_sla_dispatch": 47,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 10.617021276595745,
                "min_durasi_response": 371,
                "max_durasi_response": 1275,
                "total_dibawah_sla_response": 47,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.319148936170212,
                "min_durasi_recovery": 978,
                "max_durasi_recovery": 1960,
                "total_dibawah_sla_recovery": 47,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 361,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12200,
                "nama_up3": "UP3 BINJAI",
                "id_ulp": 12217,
                "nama_ulp": "ULP PKL BRANDAN",
                "id_posko": 122177,
                "nama_posko": "POSKO ULP PKL BRANDAN",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 144,
                "max_durasi_dispatch": 144,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17,
                "min_durasi_response": 1039,
                "max_durasi_response": 1039,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36,
                "min_durasi_recovery": 2164,
                "max_durasi_recovery": 2164,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 362,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13400,
                "nama_up3": "UP3 PAYAKUMBUH",
                "id_ulp": 13452,
                "nama_ulp": "ULP PAYAKUMBUH",
                "id_posko": 134521,
                "nama_posko": "POSKO ULP PAYAKUMBUH",
                "total": 30,
                "total_selesai": 30,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.9666666666666667,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 744,
                "total_dibawah_sla_dispatch": 29,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 18.454545454545453,
                "min_durasi_response": 446,
                "max_durasi_response": 3446,
                "total_dibawah_sla_response": 21,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 34.65,
                "min_durasi_recovery": 846,
                "max_durasi_recovery": 5634,
                "total_dibawah_sla_recovery": 20,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 363,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 157,
                "nama_up3": "UP3 SURABAYA UTARA",
                "id_ulp": 51105,
                "nama_ulp": "ULP KENJERAN",
                "id_posko": 511054,
                "nama_posko": "POSKO ULP KENJERAN",
                "total": 45,
                "total_selesai": 45,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.9761904761904763,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 536,
                "total_dibawah_sla_dispatch": 39,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 19.53846153846154,
                "min_durasi_response": 453,
                "max_durasi_response": 2802,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 35.60526315789474,
                "min_durasi_recovery": 802,
                "max_durasi_recovery": 3519,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 364,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32800,
                "nama_up3": "UP3 BAUBAU",
                "id_ulp": 32850,
                "nama_ulp": "ULP PASAR WAJO",
                "id_posko": 328501,
                "nama_posko": "POSKO ULP PASAR WAJO",
                "total": 52,
                "total_selesai": 52,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6153846153846154,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 159,
                "total_dibawah_sla_dispatch": 52,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 18.51923076923077,
                "min_durasi_response": 531,
                "max_durasi_response": 2106,
                "total_dibawah_sla_response": 52,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.40384615384615,
                "min_durasi_recovery": 1338,
                "max_durasi_recovery": 7714,
                "total_dibawah_sla_recovery": 52,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 365,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 161,
                "nama_uid": "WILAYAH BANGKA BELITUNG",
                "id_up3": 163,
                "nama_up3": "UP3 BANGKA",
                "id_ulp": 16100,
                "nama_ulp": "ULP PANGKALPINANG",
                "id_posko": 161001,
                "nama_posko": "POSKO ULP PANGKALPINANG",
                "total": 107,
                "total_selesai": 107,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.1123595505617978,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 535,
                "total_dibawah_sla_dispatch": 87,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 34.892857142857146,
                "min_durasi_response": 555,
                "max_durasi_response": 6130,
                "total_dibawah_sla_response": 66,
                "total_diatas_sla_response": 18,
                "avg_durasi_recovery": 60.33734939759036,
                "min_durasi_recovery": 1159,
                "max_durasi_recovery": 7520,
                "total_dibawah_sla_recovery": 83,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 366,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 316,
                "nama_up3": "UP3 PONTIANAK",
                "id_ulp": 21100,
                "nama_ulp": "ULP KOTA",
                "id_posko": 211001,
                "nama_posko": "POSKO ULP KOTA",
                "total": 85,
                "total_selesai": 85,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.453125,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 974,
                "total_dibawah_sla_dispatch": 56,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 27.38095238095238,
                "min_durasi_response": 488,
                "max_durasi_response": 5379,
                "total_dibawah_sla_response": 40,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 43.96666666666667,
                "min_durasi_recovery": 998,
                "max_durasi_recovery": 6216,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 367,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 411,
                "nama_up3": "UP3 AMBON",
                "id_ulp": 41134,
                "nama_ulp": "ULP TULEHU",
                "id_posko": 411341,
                "nama_posko": "POSKO ULP TULEHU",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 31,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 25,
                "min_durasi_response": 1555,
                "max_durasi_response": 1555,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 43,
                "min_durasi_recovery": 2584,
                "max_durasi_recovery": 2584,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 368,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52550,
                "nama_up3": "UP3 DEMAK",
                "id_ulp": 52554,
                "nama_ulp": "ULP WIROSARI",
                "id_posko": 525541,
                "nama_posko": "POSKO ULP WIROSARI",
                "total": 34,
                "total_selesai": 34,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.1764705882352942,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 473,
                "total_dibawah_sla_dispatch": 32,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 21.482758620689655,
                "min_durasi_response": 602,
                "max_durasi_response": 2337,
                "total_dibawah_sla_response": 29,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 38.285714285714285,
                "min_durasi_recovery": 1202,
                "max_durasi_recovery": 3475,
                "total_dibawah_sla_recovery": 28,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 369,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 142,
                "nama_up3": "UP3 BANYUWANGI",
                "id_ulp": 51671,
                "nama_ulp": "ULP ROGOJAMPI",
                "id_posko": 516717,
                "nama_posko": "POSKO ULP ROGOJAMPI",
                "total": 107,
                "total_selesai": 107,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.176470588235294,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 753,
                "total_dibawah_sla_dispatch": 47,
                "total_diatas_sla_dispatch": 21,
                "avg_durasi_response": 27.439393939393938,
                "min_durasi_response": 849,
                "max_durasi_response": 3757,
                "total_dibawah_sla_response": 63,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 40.09090909090909,
                "min_durasi_recovery": 1457,
                "max_durasi_recovery": 4490,
                "total_dibawah_sla_recovery": 66,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 370,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2240,
                "nama_up3": "UP3 PALANGKARAYA",
                "id_ulp": 22400,
                "nama_ulp": "ULP PALANGKARAYA TIMUR",
                "id_posko": 224001,
                "nama_posko": "POSKO ULP PALANGKARAYA TIMUR",
                "total": 86,
                "total_selesai": 86,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.1272727272727274,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 848,
                "total_dibawah_sla_dispatch": 48,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 23.741935483870968,
                "min_durasi_response": 743,
                "max_durasi_response": 3489,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 38.214285714285715,
                "min_durasi_recovery": 1390,
                "max_durasi_recovery": 4066,
                "total_dibawah_sla_recovery": 28,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 371,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12700,
                "nama_up3": "UP3 NIAS",
                "id_ulp": 12710,
                "nama_ulp": "ULP GUNUNG SITOLI",
                "id_posko": 127100,
                "nama_posko": "POSKO ULP GUNUNG SITOLI",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 125,
                "max_durasi_dispatch": 133,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9.5,
                "min_durasi_response": 411,
                "max_durasi_response": 833,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21,
                "min_durasi_recovery": 940,
                "max_durasi_recovery": 1621,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 372,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 154,
                "nama_up3": "UP3 SITUBONDO",
                "id_ulp": 51654,
                "nama_ulp": "ULP WONOSARI",
                "id_posko": 516545,
                "nama_posko": "POSKO ULP WONOSARI",
                "total": 32,
                "total_selesai": 32,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 6.5,
                "min_durasi_dispatch": 23,
                "max_durasi_dispatch": 1399,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 31.5,
                "min_durasi_response": 960,
                "max_durasi_response": 3054,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 47.9,
                "min_durasi_recovery": 1812,
                "max_durasi_recovery": 4432,
                "total_dibawah_sla_recovery": 10,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 373,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 416,
                "nama_up3": "UP3 TOBELO",
                "id_ulp": 41610,
                "nama_ulp": "ULP TOBELO",
                "id_posko": 416101,
                "nama_posko": "POSKO ULP TOBELO",
                "total": 22,
                "total_selesai": 22,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.55,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 886,
                "total_dibawah_sla_dispatch": 13,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 23,
                "min_durasi_response": 606,
                "max_durasi_response": 2535,
                "total_dibawah_sla_response": 17,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 45.529411764705884,
                "min_durasi_recovery": 1829,
                "max_durasi_recovery": 3678,
                "total_dibawah_sla_recovery": 17,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 374,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12300,
                "nama_up3": "UP3 SIBOLGA",
                "id_ulp": 12312,
                "nama_ulp": "ULP SIBORONG-BORONG",
                "id_posko": 123122,
                "nama_posko": "POSKO ULP SIBORONG-BORONG",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 51,
                "max_durasi_dispatch": 51,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11,
                "min_durasi_response": 660,
                "max_durasi_response": 660,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23,
                "min_durasi_recovery": 1398,
                "max_durasi_recovery": 1398,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 375,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 182,
                "nama_up3": "UP3 DUMAI",
                "id_ulp": 18260,
                "nama_ulp": "ULP BAGAN BATU",
                "id_posko": 182601,
                "nama_posko": "POSKO ULP BAGAN BATU",
                "total": 31,
                "total_selesai": 31,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.84,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 478,
                "total_dibawah_sla_dispatch": 19,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 13,
                "min_durasi_response": 342,
                "max_durasi_response": 1547,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.11111111111111,
                "min_durasi_recovery": 907,
                "max_durasi_recovery": 2603,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 376,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 154,
                "nama_up3": "UP3 SITUBONDO",
                "id_ulp": 51652,
                "nama_ulp": "ULP ASEMBAGUS",
                "id_posko": 516523,
                "nama_posko": "POSKO ULP ASEMBAGUS",
                "total": 26,
                "total_selesai": 26,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 8.692307692307692,
                "min_durasi_dispatch": 20,
                "max_durasi_dispatch": 1038,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 20.846153846153847,
                "min_durasi_response": 983,
                "max_durasi_response": 1664,
                "total_dibawah_sla_response": 13,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 30.833333333333332,
                "min_durasi_recovery": 1368,
                "max_durasi_recovery": 2246,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 377,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 287,
                "nama_uid": "DISTRIBUSI BALI",
                "id_up3": 329,
                "nama_up3": "UP3 BALI UTARA",
                "id_ulp": 55300,
                "nama_ulp": "ULP SINGARAJA",
                "id_posko": 553001,
                "nama_posko": "POSKO ULP SINGARAJA",
                "total": 45,
                "total_selesai": 45,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.266666666666667,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 792,
                "total_dibawah_sla_dispatch": 22,
                "total_diatas_sla_dispatch": 23,
                "avg_durasi_response": 26.926829268292682,
                "min_durasi_response": 270,
                "max_durasi_response": 3319,
                "total_dibawah_sla_response": 39,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 43.18421052631579,
                "min_durasi_recovery": 831,
                "max_durasi_recovery": 4233,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 378,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 536,
                "nama_up3": "UP3 CIMAHI",
                "id_ulp": 53589,
                "nama_ulp": "ULP LEMBANG",
                "id_posko": 535891,
                "nama_posko": "POSKO ULP LEMBANG",
                "total": 61,
                "total_selesai": 61,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.5526315789473684,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 452,
                "total_dibawah_sla_dispatch": 37,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 18.263157894736842,
                "min_durasi_response": 545,
                "max_durasi_response": 1874,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.710526315789473,
                "min_durasi_recovery": 893,
                "max_durasi_recovery": 2646,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 379,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 115,
                "nama_up3": "UP3 SUBULUSSALAM",
                "id_ulp": 11554,
                "nama_ulp": "ULP TAPAK TUAN",
                "id_posko": 115541,
                "nama_posko": "POSKO ULP TAPAK TUAN",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8888888888888888,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 212,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17,
                "min_durasi_response": 638,
                "max_durasi_response": 2267,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.333333333333336,
                "min_durasi_recovery": 1430,
                "max_durasi_recovery": 2446,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 380,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 183,
                "nama_up3": "UP3 TANJUNGPINANG",
                "id_ulp": 18309,
                "nama_ulp": "ULP TANJUNGPINANG KOTA",
                "id_posko": 183091,
                "nama_posko": "POSKO ULP TANJUNGPINANG KOTA",
                "total": 19,
                "total_selesai": 19,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.111111111111111,
                "min_durasi_dispatch": 18,
                "max_durasi_dispatch": 362,
                "total_dibawah_sla_dispatch": 17,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 12,
                "min_durasi_response": 730,
                "max_durasi_response": 730,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 18,
                "min_durasi_recovery": 1117,
                "max_durasi_recovery": 1117,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 381,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17171,
                "nama_up3": "UP3 TANJUNGKARANG",
                "id_ulp": 17130,
                "nama_ulp": "ULP KALIANDA",
                "id_posko": 171301,
                "nama_posko": "POSKO ULP KALIANDA",
                "total": 40,
                "total_selesai": 40,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.8,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 1068,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 17,
                "avg_durasi_response": 35.475,
                "min_durasi_response": 788,
                "max_durasi_response": 4367,
                "total_dibawah_sla_response": 33,
                "total_diatas_sla_response": 7,
                "avg_durasi_recovery": 48.15,
                "min_durasi_recovery": 1704,
                "max_durasi_recovery": 5472,
                "total_dibawah_sla_recovery": 40,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 382,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52250,
                "nama_up3": "UP3 TEGAL",
                "id_ulp": 52260,
                "nama_ulp": "ULP RANDUDONGKAL",
                "id_posko": 522601,
                "nama_posko": "POSKO ULP RANDUDONGKAL",
                "total": 41,
                "total_selesai": 41,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.85,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 299,
                "total_dibawah_sla_dispatch": 40,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 16.03030303030303,
                "min_durasi_response": 392,
                "max_durasi_response": 2262,
                "total_dibawah_sla_response": 33,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.848484848484848,
                "min_durasi_recovery": 839,
                "max_durasi_recovery": 3511,
                "total_dibawah_sla_recovery": 33,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 383,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 148,
                "nama_up3": "UP3 MALANG",
                "id_ulp": 51310,
                "nama_ulp": "ULP SUMBER PUCUNG",
                "id_posko": 513101,
                "nama_posko": "POSKO ULP SUMBER PUCUNG",
                "total": 38,
                "total_selesai": 38,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.45,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 426,
                "total_dibawah_sla_dispatch": 17,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 20.789473684210527,
                "min_durasi_response": 821,
                "max_durasi_response": 1875,
                "total_dibawah_sla_response": 19,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.894736842105264,
                "min_durasi_recovery": 1053,
                "max_durasi_recovery": 2447,
                "total_dibawah_sla_recovery": 19,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 384,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 287,
                "nama_uid": "DISTRIBUSI BALI",
                "id_up3": 327,
                "nama_up3": "UP3 BALI SELATAN",
                "id_ulp": 55100,
                "nama_ulp": "ULP DENPASAR",
                "id_posko": 551001,
                "nama_posko": "POSKO ULP DENPASAR",
                "total": 86,
                "total_selesai": 86,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.9411764705882355,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 997,
                "total_dibawah_sla_dispatch": 56,
                "total_diatas_sla_dispatch": 29,
                "avg_durasi_response": 28.595238095238095,
                "min_durasi_response": 351,
                "max_durasi_response": 2966,
                "total_dibawah_sla_response": 81,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 47.82142857142857,
                "min_durasi_recovery": 374,
                "max_durasi_recovery": 5029,
                "total_dibawah_sla_recovery": 84,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 385,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32300,
                "nama_up3": "UP3 KENDARI",
                "id_ulp": 32380,
                "nama_ulp": "ULP KOLAKA",
                "id_posko": 323801,
                "nama_posko": "POSKO ULP KOLAKA",
                "total": 39,
                "total_selesai": 39,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.58974358974359,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 727,
                "total_dibawah_sla_dispatch": 33,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 28.794117647058822,
                "min_durasi_response": 577,
                "max_durasi_response": 3679,
                "total_dibawah_sla_response": 28,
                "total_diatas_sla_response": 6,
                "avg_durasi_recovery": 53.529411764705884,
                "min_durasi_recovery": 1247,
                "max_durasi_recovery": 6132,
                "total_dibawah_sla_recovery": 34,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 386,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31100,
                "nama_up3": "UP3 MANADO",
                "id_ulp": 31110,
                "nama_ulp": "ULP BITUNG",
                "id_posko": 311101,
                "nama_posko": "POSKO ULP BITUNG",
                "total": 58,
                "total_selesai": 58,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.0555555555555556,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 470,
                "total_dibawah_sla_dispatch": 51,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 28.214285714285715,
                "min_durasi_response": 746,
                "max_durasi_response": 3872,
                "total_dibawah_sla_response": 37,
                "total_diatas_sla_response": 5,
                "avg_durasi_recovery": 39.73809523809524,
                "min_durasi_recovery": 1258,
                "max_durasi_recovery": 4847,
                "total_dibawah_sla_recovery": 42,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 387,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 156,
                "nama_up3": "UP3 SURABAYA SELATAN",
                "id_ulp": 51142,
                "nama_ulp": "ULP NGAGEL",
                "id_posko": 511423,
                "nama_posko": "POSKO ULP NGAGEL",
                "total": 59,
                "total_selesai": 59,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.2982456140350878,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 829,
                "total_dibawah_sla_dispatch": 51,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 24.307692307692307,
                "min_durasi_response": 307,
                "max_durasi_response": 3952,
                "total_dibawah_sla_response": 47,
                "total_diatas_sla_response": 5,
                "avg_durasi_recovery": 43.104166666666664,
                "min_durasi_recovery": 902,
                "max_durasi_recovery": 6154,
                "total_dibawah_sla_recovery": 48,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 388,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 152,
                "nama_up3": "UP3 PONOROGO",
                "id_ulp": 51541,
                "nama_ulp": "ULP BALONG",
                "id_posko": 515419,
                "nama_posko": "POSKO ULP BALONG",
                "total": 62,
                "total_selesai": 62,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 351,
                "total_dibawah_sla_dispatch": 55,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 18.11320754716981,
                "min_durasi_response": 67,
                "max_durasi_response": 9265,
                "total_dibawah_sla_response": 51,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 35,
                "min_durasi_recovery": 234,
                "max_durasi_recovery": 10024,
                "total_dibawah_sla_recovery": 52,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 389,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32200,
                "nama_up3": "UP3 WATAMPONE",
                "id_ulp": 32210,
                "nama_ulp": "ULP HASANUDDIN",
                "id_posko": 322101,
                "nama_posko": "POSKO ULP HASANUDDIN",
                "total": 58,
                "total_selesai": 58,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.2586206896551724,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 462,
                "total_dibawah_sla_dispatch": 57,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 43.333333333333336,
                "min_durasi_response": 510,
                "max_durasi_response": 7970,
                "total_dibawah_sla_response": 28,
                "total_diatas_sla_response": 17,
                "avg_durasi_recovery": 65.5,
                "min_durasi_recovery": 1018,
                "max_durasi_recovery": 10032,
                "total_dibawah_sla_recovery": 44,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 390,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 425,
                "nama_up3": "UP3 MERAUKE",
                "id_ulp": 42550,
                "nama_ulp": "ULP KEPI",
                "id_posko": 425501,
                "nama_posko": "POSKO ULP KEPI",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 26,
                "max_durasi_dispatch": 26,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 18,
                "min_durasi_response": 1132,
                "max_durasi_response": 1132,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31,
                "min_durasi_recovery": 1918,
                "max_durasi_recovery": 1918,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 391,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 414,
                "nama_up3": "UP3 MASOHI",
                "id_ulp": 41430,
                "nama_ulp": "ULP MASOHI",
                "id_posko": 414301,
                "nama_posko": "POSKO ULP MASOHI",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.25,
                "min_durasi_dispatch": 27,
                "max_durasi_dispatch": 598,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 16.75,
                "min_durasi_response": 969,
                "max_durasi_response": 1113,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25.5,
                "min_durasi_recovery": 1464,
                "max_durasi_recovery": 1613,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 392,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 320,
                "nama_up3": "UP3 MAKASSAR UTARA",
                "id_ulp": 32040,
                "nama_ulp": "ULP PANGKEP",
                "id_posko": 320401,
                "nama_posko": "POSKO ULP PANGKEP",
                "total": 22,
                "total_selesai": 22,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.9090909090909092,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 1335,
                "total_dibawah_sla_dispatch": 21,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 20.818181818181817,
                "min_durasi_response": 490,
                "max_durasi_response": 3264,
                "total_dibawah_sla_response": 21,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 46.81818181818182,
                "min_durasi_recovery": 820,
                "max_durasi_recovery": 15479,
                "total_dibawah_sla_recovery": 21,
                "total_diatas_sla_recovery": 1
            },
            {
                "id": 393,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 111,
                "nama_up3": "UP3 BANDA ACEH",
                "id_ulp": 11110,
                "nama_ulp": "ULP KOTA MERDUATI",
                "id_posko": 111101,
                "nama_posko": "POSKO ULP KOTA MERDUATI",
                "total": 53,
                "total_selesai": 53,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.7708333333333334,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 407,
                "total_dibawah_sla_dispatch": 47,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 22.28205128205128,
                "min_durasi_response": 433,
                "max_durasi_response": 2393,
                "total_dibawah_sla_response": 39,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 41.48717948717949,
                "min_durasi_recovery": 1492,
                "max_durasi_recovery": 4990,
                "total_dibawah_sla_recovery": 39,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 394,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 235,
                "nama_up3": "UP3 KALIMANTAN UTARA",
                "id_ulp": 23510,
                "nama_ulp": "ULP TANJUNG SELOR",
                "id_posko": 235101,
                "nama_posko": "POSKO ULP TANJUNG SELOR",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 6.875,
                "min_durasi_dispatch": 43,
                "max_durasi_dispatch": 1100,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 34.875,
                "min_durasi_response": 980,
                "max_durasi_response": 6214,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 46.875,
                "min_durasi_recovery": 1673,
                "max_durasi_recovery": 6568,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 395,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2220,
                "nama_up3": "UP3 BARABAI",
                "id_ulp": 22210,
                "nama_ulp": "ULP RANTAU",
                "id_posko": 222101,
                "nama_posko": "POSKO ULP RANTAU",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6,
                "min_durasi_dispatch": 26,
                "max_durasi_dispatch": 466,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 16.25,
                "min_durasi_response": 835,
                "max_durasi_response": 1168,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33,
                "min_durasi_recovery": 1688,
                "max_durasi_recovery": 2453,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 396,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 319,
                "nama_up3": "UP3 KETAPANG",
                "id_ulp": 21420,
                "nama_ulp": "ULP SANDAI",
                "id_posko": 214201,
                "nama_posko": "POSKO ULP SANDAI",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 24,
                "max_durasi_dispatch": 240,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 7,
                "min_durasi_response": 471,
                "max_durasi_response": 471,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 11,
                "min_durasi_recovery": 711,
                "max_durasi_recovery": 711,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 397,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 154,
                "nama_up3": "UP3 SITUBONDO",
                "id_ulp": 51650,
                "nama_ulp": "ULP PANARUKAN",
                "id_posko": 516501,
                "nama_posko": "POSKO ULP PANARUKAN",
                "total": 74,
                "total_selesai": 74,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.2592592592592595,
                "min_durasi_dispatch": 20,
                "max_durasi_dispatch": 861,
                "total_dibawah_sla_dispatch": 21,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 24.846153846153847,
                "min_durasi_response": 779,
                "max_durasi_response": 3455,
                "total_dibawah_sla_response": 25,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 37.42307692307692,
                "min_durasi_recovery": 1587,
                "max_durasi_recovery": 3858,
                "total_dibawah_sla_recovery": 26,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 398,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 11,
                "nama_up3": "UP3 JATINEGARA",
                "id_ulp": 54410,
                "nama_ulp": "UP3 JATINEGARA",
                "id_posko": 544101,
                "nama_posko": "POSKO KAMPUNG MELAYU",
                "total": 45,
                "total_selesai": 45,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.658536585365854,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 1049,
                "total_dibawah_sla_dispatch": 35,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 26.853658536585368,
                "min_durasi_response": 542,
                "max_durasi_response": 3086,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 41.1219512195122,
                "min_durasi_recovery": 1002,
                "max_durasi_recovery": 3771,
                "total_dibawah_sla_recovery": 41,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 399,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2250,
                "nama_up3": "UP3 KUALAKAPUAS",
                "id_ulp": 22550,
                "nama_ulp": "ULP PURUK CAHU",
                "id_posko": 225501,
                "nama_posko": "POSKO ULP PURUK CAHU",
                "total": 7,
                "total_selesai": 7,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.285714285714286,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 582,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 27.714285714285715,
                "min_durasi_response": 874,
                "max_durasi_response": 2472,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 43,
                "min_durasi_recovery": 1908,
                "max_durasi_recovery": 3698,
                "total_dibawah_sla_recovery": 7,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 400,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 287,
                "nama_uid": "DISTRIBUSI BALI",
                "id_up3": 327,
                "nama_up3": "UP3 BALI SELATAN",
                "id_ulp": 55120,
                "nama_ulp": "ULP KUTA",
                "id_posko": 551204,
                "nama_posko": "POSKO ULP KUTA",
                "total": 187,
                "total_selesai": 187,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.038251366120218,
                "min_durasi_dispatch": -5,
                "max_durasi_dispatch": 1002,
                "total_dibawah_sla_dispatch": 96,
                "total_diatas_sla_dispatch": 87,
                "avg_durasi_response": 31.761111111111113,
                "min_durasi_response": 701,
                "max_durasi_response": 3753,
                "total_dibawah_sla_response": 165,
                "total_diatas_sla_response": 15,
                "avg_durasi_recovery": 58.16477272727273,
                "min_durasi_recovery": 1209,
                "max_durasi_recovery": 6660,
                "total_dibawah_sla_recovery": 176,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 401,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31100,
                "nama_up3": "UP3 MANADO",
                "id_ulp": 31180,
                "nama_ulp": "ULP MOTOLING",
                "id_posko": 311801,
                "nama_posko": "POSKO ULP MOTOLING",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.1,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 198,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 31.8,
                "min_durasi_response": 786,
                "max_durasi_response": 8700,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 49.1,
                "min_durasi_recovery": 1365,
                "max_durasi_recovery": 9269,
                "total_dibawah_sla_recovery": 10,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 402,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 181,
                "nama_up3": "UP3 PEKANBARU",
                "id_ulp": 18140,
                "nama_ulp": "ULP PANAM",
                "id_posko": 181401,
                "nama_posko": "POSKO ULP PANAM",
                "total": 194,
                "total_selesai": 194,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 6.9603174603174605,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 2514,
                "total_dibawah_sla_dispatch": 60,
                "total_diatas_sla_dispatch": 66,
                "avg_durasi_response": 38,
                "min_durasi_response": 852,
                "max_durasi_response": 4793,
                "total_dibawah_sla_response": 23,
                "total_diatas_sla_response": 10,
                "avg_durasi_recovery": 48.2,
                "min_durasi_recovery": 1365,
                "max_durasi_recovery": 4315,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 403,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2220,
                "nama_up3": "UP3 BARABAI",
                "id_ulp": 22240,
                "nama_ulp": "ULP TANJUNG",
                "id_posko": 222401,
                "nama_posko": "POSKO ULP TANJUNG",
                "total": 15,
                "total_selesai": 15,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.0833333333333335,
                "min_durasi_dispatch": 20,
                "max_durasi_dispatch": 479,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 22.875,
                "min_durasi_response": 806,
                "max_durasi_response": 2555,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 39.25,
                "min_durasi_recovery": 1368,
                "max_durasi_recovery": 5745,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 404,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52150,
                "nama_up3": "UP3 MAGELANG",
                "id_ulp": 52153,
                "nama_ulp": "ULP KUTOARJO",
                "id_posko": 521531,
                "nama_posko": "POSKO ULP KUTOARJO",
                "total": 33,
                "total_selesai": 33,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.9642857142857144,
                "min_durasi_dispatch": 27,
                "max_durasi_dispatch": 1825,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 21.653846153846153,
                "min_durasi_response": 878,
                "max_durasi_response": 1613,
                "total_dibawah_sla_response": 26,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.42307692307692,
                "min_durasi_recovery": 1848,
                "max_durasi_recovery": 2388,
                "total_dibawah_sla_recovery": 26,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 405,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12500,
                "nama_up3": "UP3 RANTAU PRAPAT",
                "id_ulp": 12513,
                "nama_ulp": "ULP LABUHAN BILIK",
                "id_posko": 125133,
                "nama_posko": "POSKO ULP LABUHAN BILIK",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.5,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 316,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 16,
                "min_durasi_response": 960,
                "max_durasi_response": 967,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 76,
                "min_durasi_recovery": 2420,
                "max_durasi_recovery": 6733,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 406,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 14,
                "nama_up3": "UP3 MARUNDA",
                "id_ulp": 54530,
                "nama_ulp": "UP3 MARUNDA",
                "id_posko": 545301,
                "nama_posko": "POSKO MARUNDA",
                "total": 105,
                "total_selesai": 105,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.333333333333333,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 1415,
                "total_dibawah_sla_dispatch": 68,
                "total_diatas_sla_dispatch": 28,
                "avg_durasi_response": 32.79120879120879,
                "min_durasi_response": 1041,
                "max_durasi_response": 4964,
                "total_dibawah_sla_response": 78,
                "total_diatas_sla_response": 13,
                "avg_durasi_recovery": 46.252747252747255,
                "min_durasi_recovery": 1344,
                "max_durasi_recovery": 7401,
                "total_dibawah_sla_recovery": 91,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 407,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 546,
                "nama_up3": "UP3 TASIKMALAYA",
                "id_ulp": 53261,
                "nama_ulp": "ULP SINGAPARNA",
                "id_posko": 532611,
                "nama_posko": "POSKO ULP SINGAPARNA",
                "total": 45,
                "total_selesai": 45,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.7096774193548387,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 572,
                "total_dibawah_sla_dispatch": 29,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 13.384615384615385,
                "min_durasi_response": 460,
                "max_durasi_response": 1704,
                "total_dibawah_sla_response": 26,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.615384615384617,
                "min_durasi_recovery": 864,
                "max_durasi_recovery": 2837,
                "total_dibawah_sla_recovery": 26,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 408,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 538,
                "nama_up3": "UP3 DEPOK",
                "id_ulp": 53875,
                "nama_ulp": "ULP BOJONGGEDE",
                "id_posko": 538751,
                "nama_posko": "POSKO ULP BOJONGGEDE",
                "total": 20,
                "total_selesai": 20,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.25,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 318,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 24.25,
                "min_durasi_response": 620,
                "max_durasi_response": 2113,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 40.583333333333336,
                "min_durasi_recovery": 2185,
                "max_durasi_recovery": 2821,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 409,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32700,
                "nama_up3": "UP3 BULUKUMBA",
                "id_ulp": 32770,
                "nama_ulp": "ULP TANETE",
                "id_posko": 327701,
                "nama_posko": "POSKO ULP TANETE",
                "total": 7,
                "total_selesai": 7,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.7142857142857142,
                "min_durasi_dispatch": 26,
                "max_durasi_dispatch": 245,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 24.857142857142858,
                "min_durasi_response": 1105,
                "max_durasi_response": 2377,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 34.42857142857143,
                "min_durasi_recovery": 1356,
                "max_durasi_recovery": 2714,
                "total_dibawah_sla_recovery": 7,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 410,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52550,
                "nama_up3": "UP3 DEMAK",
                "id_ulp": 52553,
                "nama_ulp": "ULP PURWODADI",
                "id_posko": 525531,
                "nama_posko": "POSKO ULP PURWODADI",
                "total": 55,
                "total_selesai": 55,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.9230769230769231,
                "min_durasi_dispatch": 18,
                "max_durasi_dispatch": 1005,
                "total_dibawah_sla_dispatch": 46,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 20.775,
                "min_durasi_response": 475,
                "max_durasi_response": 2762,
                "total_dibawah_sla_response": 39,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 35.15384615384615,
                "min_durasi_recovery": 1065,
                "max_durasi_recovery": 4086,
                "total_dibawah_sla_recovery": 39,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 411,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32700,
                "nama_up3": "UP3 BULUKUMBA",
                "id_ulp": 32750,
                "nama_ulp": "ULP SELAYAR",
                "id_posko": 327501,
                "nama_posko": "POSKO ULP SELAYAR",
                "total": 4,
                "total_selesai": 4,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 21,
                "max_durasi_dispatch": 44,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13.25,
                "min_durasi_response": 692,
                "max_durasi_response": 959,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.75,
                "min_durasi_recovery": 1191,
                "max_durasi_recovery": 1366,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 412,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 542,
                "nama_up3": "UP3 MAJALAYA",
                "id_ulp": 53535,
                "nama_ulp": "ULP BALEENDAH",
                "id_posko": 535351,
                "nama_posko": "POSKO ULP BALEENDAH",
                "total": 60,
                "total_selesai": 60,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.559322033898305,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 199,
                "total_dibawah_sla_dispatch": 59,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 10.203389830508474,
                "min_durasi_response": 303,
                "max_durasi_response": 1133,
                "total_dibawah_sla_response": 59,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 18.83050847457627,
                "min_durasi_recovery": 533,
                "max_durasi_recovery": 1976,
                "total_dibawah_sla_recovery": 59,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 413,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 112,
                "nama_up3": "UP3 LHOKSEUMAWE",
                "id_ulp": 11224,
                "nama_ulp": "ULP PANTONLABU",
                "id_posko": 112241,
                "nama_posko": "POSKO ULP PANTONLABU",
                "total": 29,
                "total_selesai": 29,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.2857142857142857,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 86,
                "total_dibawah_sla_dispatch": 28,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9.62962962962963,
                "min_durasi_response": 318,
                "max_durasi_response": 1535,
                "total_dibawah_sla_response": 27,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25.703703703703702,
                "min_durasi_recovery": 958,
                "max_durasi_recovery": 3242,
                "total_dibawah_sla_recovery": 27,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 414,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13200,
                "nama_up3": "UP3 BUKIT TINGGI",
                "id_ulp": 13221,
                "nama_ulp": "ULP BUKITTINGGI",
                "id_posko": 132211,
                "nama_posko": "POSKO ULP BUKITTINGGI",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.17647058823529413,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 132,
                "total_dibawah_sla_dispatch": 17,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13.666666666666666,
                "min_durasi_response": 469,
                "max_durasi_response": 1089,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.09090909090909,
                "min_durasi_recovery": 1224,
                "max_durasi_recovery": 3217,
                "total_dibawah_sla_recovery": 11,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 415,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 537,
                "nama_up3": "UP3 CIREBON",
                "id_ulp": 53321,
                "nama_ulp": "ULP KUNINGAN",
                "id_posko": 533211,
                "nama_posko": "POSKO ULP KUNINGAN",
                "total": 53,
                "total_selesai": 53,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.4615384615384615,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 479,
                "total_dibawah_sla_dispatch": 47,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 16.901960784313726,
                "min_durasi_response": 506,
                "max_durasi_response": 3207,
                "total_dibawah_sla_response": 50,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 26.53061224489796,
                "min_durasi_recovery": 769,
                "max_durasi_recovery": 3164,
                "total_dibawah_sla_recovery": 49,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 416,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12600,
                "nama_up3": "UP3 LUBUKPAKAM",
                "id_ulp": 12616,
                "nama_ulp": "ULP RAMPAH",
                "id_posko": 126166,
                "nama_posko": "POSKO ULP RAMPAH",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 52,
                "max_durasi_dispatch": 227,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 7.666666666666667,
                "min_durasi_response": 387,
                "max_durasi_response": 542,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 9.666666666666666,
                "min_durasi_recovery": 525,
                "max_durasi_recovery": 674,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 417,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 146,
                "nama_up3": "UP3 KEDIRI",
                "id_ulp": 51410,
                "nama_ulp": "ULP NGADILUWIH",
                "id_posko": 514109,
                "nama_posko": "POSKO ULP NGADILUWIH",
                "total": 86,
                "total_selesai": 86,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.896551724137931,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 827,
                "total_dibawah_sla_dispatch": 41,
                "total_diatas_sla_dispatch": 17,
                "avg_durasi_response": 17.925925925925927,
                "min_durasi_response": 422,
                "max_durasi_response": 1620,
                "total_dibawah_sla_response": 54,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.962962962962962,
                "min_durasi_recovery": 528,
                "max_durasi_recovery": 3219,
                "total_dibawah_sla_recovery": 54,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 418,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52350,
                "nama_up3": "UP3 SALATIGA",
                "id_ulp": 52352,
                "nama_ulp": "ULP AMBARAWA",
                "id_posko": 523521,
                "nama_posko": "POSKO ULP AMBARAWA",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.1333333333333333,
                "min_durasi_dispatch": 53,
                "max_durasi_dispatch": 944,
                "total_dibawah_sla_dispatch": 13,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 26.428571428571427,
                "min_durasi_response": 523,
                "max_durasi_response": 2111,
                "total_dibawah_sla_response": 14,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 40.285714285714285,
                "min_durasi_recovery": 1344,
                "max_durasi_recovery": 3345,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 419,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 157,
                "nama_up3": "UP3 SURABAYA UTARA",
                "id_ulp": 51103,
                "nama_ulp": "ULP TANDES",
                "id_posko": 511032,
                "nama_posko": "POSKO ULP TANDES",
                "total": 46,
                "total_selesai": 46,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.5365853658536586,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 851,
                "total_dibawah_sla_dispatch": 37,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 17.125,
                "min_durasi_response": 342,
                "max_durasi_response": 2082,
                "total_dibawah_sla_response": 40,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.974358974358974,
                "min_durasi_recovery": 805,
                "max_durasi_recovery": 3772,
                "total_dibawah_sla_recovery": 39,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 420,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 318,
                "nama_up3": "UP3 SANGGAU",
                "id_ulp": 21300,
                "nama_ulp": "ULP SANGGAU",
                "id_posko": 213001,
                "nama_posko": "POSKO ULP SANGGAU",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4,
                "min_durasi_dispatch": 260,
                "max_durasi_dispatch": 260,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11,
                "min_durasi_response": 705,
                "max_durasi_response": 705,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20,
                "min_durasi_recovery": 1251,
                "max_durasi_recovery": 1251,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 421,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 112,
                "nama_up3": "UP3 LHOKSEUMAWE",
                "id_ulp": 11221,
                "nama_ulp": "ULP KRUENGGEUKUEH",
                "id_posko": 112211,
                "nama_posko": "POSKO ULP KRUENGGEUKUEH",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.2,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 78,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.4,
                "min_durasi_response": 362,
                "max_durasi_response": 2120,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.8,
                "min_durasi_recovery": 716,
                "max_durasi_recovery": 3005,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 422,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2220,
                "nama_up3": "UP3 BARABAI",
                "id_ulp": 22270,
                "nama_ulp": "ULP DAHA",
                "id_posko": 222701,
                "nama_posko": "POSKO ULP DAHA",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 49,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.142857142857142,
                "min_durasi_response": 924,
                "max_durasi_response": 1849,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.42857142857143,
                "min_durasi_recovery": 1607,
                "max_durasi_recovery": 2908,
                "total_dibawah_sla_recovery": 7,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 423,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31800,
                "nama_up3": "UP3 TAHUNA",
                "id_ulp": 31830,
                "nama_ulp": "ULP LIRUNG",
                "id_posko": 318301,
                "nama_posko": "POSKO ULP LIRUNG",
                "total": 4,
                "total_selesai": 4,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.75,
                "min_durasi_dispatch": 40,
                "max_durasi_dispatch": 142,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20,
                "min_durasi_response": 762,
                "max_durasi_response": 1459,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 41,
                "min_durasi_recovery": 2212,
                "max_durasi_recovery": 2755,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 424,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 413,
                "nama_up3": "UP3 TUAL",
                "id_ulp": 41320,
                "nama_ulp": "ULP ELAT",
                "id_posko": 413201,
                "nama_posko": "POSKO ULP ELAT",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 38,
                "max_durasi_dispatch": 42,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9.5,
                "min_durasi_response": 576,
                "max_durasi_response": 604,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29.5,
                "min_durasi_recovery": 1741,
                "max_durasi_recovery": 1825,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 425,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1402,
                "nama_up3": "UP3 LAHAT",
                "id_ulp": 14760,
                "nama_ulp": "ULP MARTAPURA (UIW S2JB)",
                "id_posko": 147601,
                "nama_posko": "POSKO ULP MARTAPURA (UIW S2JB)",
                "total": 23,
                "total_selesai": 23,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.5,
                "min_durasi_dispatch": 108,
                "max_durasi_dispatch": 530,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 23.428571428571427,
                "min_durasi_response": 1148,
                "max_durasi_response": 1920,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.714285714285715,
                "min_durasi_recovery": 1809,
                "max_durasi_recovery": 2627,
                "total_dibawah_sla_recovery": 7,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 426,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 320,
                "nama_up3": "UP3 MAKASSAR UTARA",
                "id_ulp": 32010,
                "nama_ulp": "ULP KAREBOSI",
                "id_posko": 320101,
                "nama_posko": "POSKO ULP KAREBOSI",
                "total": 64,
                "total_selesai": 64,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.459016393442623,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 821,
                "total_dibawah_sla_dispatch": 58,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 23.48076923076923,
                "min_durasi_response": 227,
                "max_durasi_response": 2574,
                "total_dibawah_sla_response": 52,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 43.28260869565217,
                "min_durasi_recovery": 412,
                "max_durasi_recovery": 6753,
                "total_dibawah_sla_recovery": 46,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 427,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 423,
                "nama_up3": "UP3 SORONG",
                "id_ulp": 42350,
                "nama_ulp": "ULP FAKFAK",
                "id_posko": 423501,
                "nama_posko": "POSKO ULP FAKFAK",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.1176470588235294,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 481,
                "total_dibawah_sla_dispatch": 16,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 21.058823529411764,
                "min_durasi_response": 502,
                "max_durasi_response": 2502,
                "total_dibawah_sla_response": 17,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.25,
                "min_durasi_recovery": 1194,
                "max_durasi_recovery": 4421,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 428,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31500,
                "nama_up3": "UP3 TOLITOLI",
                "id_ulp": 31520,
                "nama_ulp": "ULP LEOK",
                "id_posko": 315201,
                "nama_posko": "POSKO ULP LEOK",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.8333333333333335,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 1053,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 23.2,
                "min_durasi_response": 354,
                "max_durasi_response": 2225,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 46.8,
                "min_durasi_recovery": 2221,
                "max_durasi_recovery": 4005,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 429,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 287,
                "nama_uid": "DISTRIBUSI BALI",
                "id_up3": 328,
                "nama_up3": "UP3 BALI TIMUR",
                "id_ulp": 55200,
                "nama_ulp": "ULP GIANYAR",
                "id_posko": 552002,
                "nama_posko": "POSKO ULP GIANYAR",
                "total": 84,
                "total_selesai": 84,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.7195121951219514,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 603,
                "total_dibawah_sla_dispatch": 70,
                "total_diatas_sla_dispatch": 12,
                "avg_durasi_response": 32.526315789473685,
                "min_durasi_response": 1258,
                "max_durasi_response": 2352,
                "total_dibawah_sla_response": 76,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 52.38356164383562,
                "min_durasi_recovery": 2014,
                "max_durasi_recovery": 3645,
                "total_dibawah_sla_recovery": 73,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 430,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52250,
                "nama_up3": "UP3 TEGAL",
                "id_ulp": 52257,
                "nama_ulp": "ULP COMAL",
                "id_posko": 522571,
                "nama_posko": "POSKO ULP COMAL",
                "total": 31,
                "total_selesai": 31,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6774193548387096,
                "min_durasi_dispatch": 21,
                "max_durasi_dispatch": 253,
                "total_dibawah_sla_dispatch": 31,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.925925925925927,
                "min_durasi_response": 726,
                "max_durasi_response": 2512,
                "total_dibawah_sla_response": 27,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.7037037037037,
                "min_durasi_recovery": 969,
                "max_durasi_recovery": 3015,
                "total_dibawah_sla_recovery": 27,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 431,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 317,
                "nama_up3": "UP3 SINGKAWANG",
                "id_ulp": 21250,
                "nama_ulp": "ULP SEIDURI",
                "id_posko": 212501,
                "nama_posko": "POSKO ULP SEIDURI",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.3333333333333335,
                "min_durasi_dispatch": 144,
                "max_durasi_dispatch": 303,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9,
                "min_durasi_response": 511,
                "max_durasi_response": 691,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 17.666666666666668,
                "min_durasi_recovery": 1022,
                "max_durasi_recovery": 1139,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 432,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 149,
                "nama_up3": "UP3 MOJOKERTO",
                "id_ulp": 51454,
                "nama_ulp": "ULP NGORO",
                "id_posko": 514546,
                "nama_posko": "POSKO ULP NGORO",
                "total": 38,
                "total_selesai": 38,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.647058823529412,
                "min_durasi_dispatch": 50,
                "max_durasi_dispatch": 1485,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 11,
                "avg_durasi_response": 17.11764705882353,
                "min_durasi_response": 153,
                "max_durasi_response": 3054,
                "total_dibawah_sla_response": 33,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 24.235294117647058,
                "min_durasi_recovery": 205,
                "max_durasi_recovery": 4679,
                "total_dibawah_sla_recovery": 34,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 433,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 113,
                "nama_up3": "UP3 LANGSA",
                "id_ulp": 11333,
                "nama_ulp": "ULP PEUREULAK",
                "id_posko": 113331,
                "nama_posko": "POSKO ULP PEUREULAK",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 97,
                "max_durasi_dispatch": 97,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 14,
                "min_durasi_response": 844,
                "max_durasi_response": 844,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24,
                "min_durasi_recovery": 1456,
                "max_durasi_recovery": 1456,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 434,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 531,
                "nama_up3": "UP3 BOGOR",
                "id_ulp": 53831,
                "nama_ulp": "ULP BOGOR KOTA",
                "id_posko": 538311,
                "nama_posko": "POSKO ULP BOGOR KOTA",
                "total": 81,
                "total_selesai": 81,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.4098360655737703,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 1066,
                "total_dibawah_sla_dispatch": 50,
                "total_diatas_sla_dispatch": 11,
                "avg_durasi_response": 35.03508771929825,
                "min_durasi_response": 233,
                "max_durasi_response": 5838,
                "total_dibawah_sla_response": 48,
                "total_diatas_sla_response": 9,
                "avg_durasi_recovery": 51.410714285714285,
                "min_durasi_recovery": 1279,
                "max_durasi_recovery": 7410,
                "total_dibawah_sla_recovery": 56,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 435,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 56,
                "nama_uid": "DISTRIBUSI BANTEN",
                "id_up3": 533,
                "nama_up3": "UP3 BANTEN SELATAN",
                "id_ulp": 56230,
                "nama_ulp": "ULP MALINGPING",
                "id_posko": 562301,
                "nama_posko": "POSKO ULP MALINGPING",
                "total": 31,
                "total_selesai": 31,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.1666666666666665,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 385,
                "total_dibawah_sla_dispatch": 29,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 21.133333333333333,
                "min_durasi_response": 588,
                "max_durasi_response": 2178,
                "total_dibawah_sla_response": 15,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 38.6,
                "min_durasi_recovery": 1640,
                "max_durasi_recovery": 3994,
                "total_dibawah_sla_recovery": 15,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 436,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12128,
                "nama_up3": "UP3 MEDAN UTARA",
                "id_ulp": 12805,
                "nama_ulp": "ULP DENAI",
                "id_posko": 128051,
                "nama_posko": "POSKO ULP DENAI",
                "total": 66,
                "total_selesai": 66,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.806451612903226,
                "min_durasi_dispatch": 8,
                "max_durasi_dispatch": 3664,
                "total_dibawah_sla_dispatch": 60,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 16.870967741935484,
                "min_durasi_response": 254,
                "max_durasi_response": 3947,
                "total_dibawah_sla_response": 60,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 34.983870967741936,
                "min_durasi_recovery": 872,
                "max_durasi_recovery": 5380,
                "total_dibawah_sla_recovery": 62,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 437,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 531,
                "nama_up3": "UP3 BOGOR",
                "id_ulp": 53853,
                "nama_ulp": "ULP JASINGA",
                "id_posko": 538531,
                "nama_posko": "POSKO ULP JASINGA",
                "total": 37,
                "total_selesai": 37,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.0588235294117647,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 459,
                "total_dibawah_sla_dispatch": 33,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 17.8125,
                "min_durasi_response": 490,
                "max_durasi_response": 2243,
                "total_dibawah_sla_response": 32,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 30.40625,
                "min_durasi_recovery": 1140,
                "max_durasi_recovery": 2846,
                "total_dibawah_sla_recovery": 32,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 438,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12100,
                "nama_up3": "UP3 PEMATANG SIANTAR",
                "id_ulp": 12111,
                "nama_ulp": "ULP KISARAN",
                "id_posko": 121111,
                "nama_posko": "POSKO ULP KISARAN",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 32,
                "max_durasi_dispatch": 32,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 10,
                "min_durasi_response": 658,
                "max_durasi_response": 658,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20,
                "min_durasi_recovery": 1259,
                "max_durasi_recovery": 1259,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 439,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17171,
                "nama_up3": "UP3 TANJUNGKARANG",
                "id_ulp": 17110,
                "nama_ulp": "ULP NATAR",
                "id_posko": 171101,
                "nama_posko": "POSKO ULP NATAR",
                "total": 58,
                "total_selesai": 58,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.482142857142857,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 706,
                "total_dibawah_sla_dispatch": 41,
                "total_diatas_sla_dispatch": 15,
                "avg_durasi_response": 36.698113207547166,
                "min_durasi_response": 860,
                "max_durasi_response": 4501,
                "total_dibawah_sla_response": 41,
                "total_diatas_sla_response": 12,
                "avg_durasi_recovery": 49.264150943396224,
                "min_durasi_recovery": 1315,
                "max_durasi_recovery": 5594,
                "total_dibawah_sla_recovery": 53,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 440,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17172,
                "nama_up3": "UP3 METRO",
                "id_ulp": 17280,
                "nama_ulp": "ULP SUKADANA (LAMPUNG)",
                "id_posko": 172801,
                "nama_posko": "POSKO ULP SUKADANA (LAMPUNG)",
                "total": 76,
                "total_selesai": 76,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.6575342465753424,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 491,
                "total_dibawah_sla_dispatch": 55,
                "total_diatas_sla_dispatch": 18,
                "avg_durasi_response": 25.82191780821918,
                "min_durasi_response": 810,
                "max_durasi_response": 3147,
                "total_dibawah_sla_response": 70,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 48.80821917808219,
                "min_durasi_recovery": 2049,
                "max_durasi_recovery": 11585,
                "total_dibawah_sla_recovery": 72,
                "total_diatas_sla_recovery": 1
            },
            {
                "id": 441,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12100,
                "nama_up3": "UP3 PEMATANG SIANTAR",
                "id_ulp": 12115,
                "nama_ulp": "ULP PEMATANG RAYA",
                "id_posko": 121155,
                "nama_posko": "POSKO ULP PEMATANG RAYA",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6666666666666666,
                "min_durasi_dispatch": 55,
                "max_durasi_dispatch": 104,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 7.666666666666667,
                "min_durasi_response": 322,
                "max_durasi_response": 745,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 17.666666666666668,
                "min_durasi_recovery": 951,
                "max_durasi_recovery": 1364,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 442,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 414,
                "nama_up3": "UP3 MASOHI",
                "id_ulp": 41450,
                "nama_ulp": "ULP KAIRATU",
                "id_posko": 414501,
                "nama_posko": "POSKO ULP KAIRATU",
                "total": 4,
                "total_selesai": 4,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.5,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 318,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.25,
                "min_durasi_response": 613,
                "max_durasi_response": 784,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25,
                "min_durasi_recovery": 1478,
                "max_durasi_recovery": 1639,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 443,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 536,
                "nama_up3": "UP3 CIMAHI",
                "id_ulp": 53592,
                "nama_ulp": "ULP CILILIN",
                "id_posko": 535921,
                "nama_posko": "POSKO ULP CILILIN",
                "total": 40,
                "total_selesai": 40,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.0769230769230769,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 483,
                "total_dibawah_sla_dispatch": 37,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 15.307692307692308,
                "min_durasi_response": 494,
                "max_durasi_response": 1466,
                "total_dibawah_sla_response": 39,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27,
                "min_durasi_recovery": 1173,
                "max_durasi_recovery": 2779,
                "total_dibawah_sla_recovery": 39,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 444,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 181,
                "nama_up3": "UP3 PEKANBARU",
                "id_ulp": 18120,
                "nama_ulp": "ULP SIMPANG TIGA",
                "id_posko": 181201,
                "nama_posko": "POSKO ULP SIMPANG TIGA",
                "total": 52,
                "total_selesai": 52,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.3255813953488373,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 858,
                "total_dibawah_sla_dispatch": 34,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 32.21739130434783,
                "min_durasi_response": 851,
                "max_durasi_response": 3820,
                "total_dibawah_sla_response": 21,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 48.391304347826086,
                "min_durasi_recovery": 1592,
                "max_durasi_recovery": 4334,
                "total_dibawah_sla_recovery": 23,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 445,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 235,
                "nama_up3": "UP3 KALIMANTAN UTARA",
                "id_ulp": 23530,
                "nama_ulp": "ULP NUNUKAN",
                "id_posko": 235301,
                "nama_posko": "POSKO ULP NUNUKAN",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 13.666666666666666,
                "min_durasi_dispatch": 343,
                "max_durasi_dispatch": 1115,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 26.333333333333332,
                "min_durasi_response": 1115,
                "max_durasi_response": 1986,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.666666666666668,
                "min_durasi_recovery": 1489,
                "max_durasi_recovery": 2316,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 446,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 151,
                "nama_up3": "UP3 PASURUAN",
                "id_ulp": 51351,
                "nama_ulp": "ULP GONDANG WETAN",
                "id_posko": 513517,
                "nama_posko": "POSKO ULP GONDANG WETAN",
                "total": 61,
                "total_selesai": 61,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.9285714285714284,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 1499,
                "total_dibawah_sla_dispatch": 35,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 22.783783783783782,
                "min_durasi_response": 532,
                "max_durasi_response": 2575,
                "total_dibawah_sla_response": 37,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.24324324324324,
                "min_durasi_recovery": 874,
                "max_durasi_recovery": 4051,
                "total_dibawah_sla_recovery": 37,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 447,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52150,
                "nama_up3": "UP3 MAGELANG",
                "id_ulp": 52151,
                "nama_ulp": "ULP MAGELANG KOTA",
                "id_posko": 521511,
                "nama_posko": "POSKO ULP MAGELANG KOTA",
                "total": 96,
                "total_selesai": 96,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.9333333333333333,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 467,
                "total_dibawah_sla_dispatch": 73,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 20.19402985074627,
                "min_durasi_response": 618,
                "max_durasi_response": 3478,
                "total_dibawah_sla_response": 65,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 32.26865671641791,
                "min_durasi_recovery": 1204,
                "max_durasi_recovery": 5512,
                "total_dibawah_sla_recovery": 67,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 448,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 546,
                "nama_up3": "UP3 TASIKMALAYA",
                "id_ulp": 53221,
                "nama_ulp": "ULP BANJAR",
                "id_posko": 532211,
                "nama_posko": "POSKO ULP BANJAR",
                "total": 73,
                "total_selesai": 73,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.5846153846153845,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 457,
                "total_dibawah_sla_dispatch": 61,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 12,
                "min_durasi_response": 258,
                "max_durasi_response": 1819,
                "total_dibawah_sla_response": 57,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.228070175438596,
                "min_durasi_recovery": 590,
                "max_durasi_recovery": 2836,
                "total_dibawah_sla_recovery": 57,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 449,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 319,
                "nama_up3": "UP3 KETAPANG",
                "id_ulp": 21400,
                "nama_ulp": "ULP KETAPANG",
                "id_posko": 214001,
                "nama_posko": "POSKO ULP KETAPANG",
                "total": 18,
                "total_selesai": 18,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.25,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 426,
                "total_dibawah_sla_dispatch": 15,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 17.333333333333332,
                "min_durasi_response": 506,
                "max_durasi_response": 1949,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 30.444444444444443,
                "min_durasi_recovery": 907,
                "max_durasi_recovery": 2567,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 450,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 321,
                "nama_up3": "UP3 MAKASSAR SELATAN",
                "id_ulp": 32131,
                "nama_ulp": "ULP SUNGGUMINASA",
                "id_posko": 321311,
                "nama_posko": "POSKO ULP SUNGGUMINASA",
                "total": 82,
                "total_selesai": 82,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.2564102564102564,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 360,
                "total_dibawah_sla_dispatch": 78,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 54.56944444444444,
                "min_durasi_response": 465,
                "max_durasi_response": 7595,
                "total_dibawah_sla_response": 32,
                "total_diatas_sla_response": 40,
                "avg_durasi_recovery": 74.1830985915493,
                "min_durasi_recovery": 962,
                "max_durasi_recovery": 9683,
                "total_dibawah_sla_recovery": 71,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 451,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2250,
                "nama_up3": "UP3 KUALAKAPUAS",
                "id_ulp": 22520,
                "nama_ulp": "ULP BUNTOK",
                "id_posko": 225201,
                "nama_posko": "POSKO ULP BUNTOK",
                "total": 11,
                "total_selesai": 11,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.2,
                "min_durasi_dispatch": 38,
                "max_durasi_dispatch": 745,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 21.333333333333332,
                "min_durasi_response": 830,
                "max_durasi_response": 2036,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.111111111111114,
                "min_durasi_recovery": 1809,
                "max_durasi_recovery": 2918,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 452,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 161,
                "nama_uid": "WILAYAH BANGKA BELITUNG",
                "id_up3": 162,
                "nama_up3": "UP3 BELITUNG",
                "id_ulp": 16300,
                "nama_ulp": "ULP TANJUNG PANDAN",
                "id_posko": 163001,
                "nama_posko": "POSKO ULP TANJUNG PANDAN",
                "total": 34,
                "total_selesai": 34,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.2962962962962963,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 1084,
                "total_dibawah_sla_dispatch": 24,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 21.181818181818183,
                "min_durasi_response": 448,
                "max_durasi_response": 2746,
                "total_dibawah_sla_response": 22,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.31818181818182,
                "min_durasi_recovery": 761,
                "max_durasi_recovery": 3833,
                "total_dibawah_sla_recovery": 22,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 453,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1401,
                "nama_up3": "UP3 PALEMBANG",
                "id_ulp": 14220,
                "nama_ulp": "ULP SEKAYU",
                "id_posko": 142201,
                "nama_posko": "POSKO ULP SEKAYU",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 31,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 22,
                "min_durasi_response": 1076,
                "max_durasi_response": 1487,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 46.25,
                "min_durasi_recovery": 2145,
                "max_durasi_recovery": 3154,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 454,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52550,
                "nama_up3": "UP3 DEMAK",
                "id_ulp": 52551,
                "nama_ulp": "ULP DEMAK",
                "id_posko": 525511,
                "nama_posko": "POSKO ULP DEMAK",
                "total": 84,
                "total_selesai": 84,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.618421052631579,
                "min_durasi_dispatch": 7,
                "max_durasi_dispatch": 803,
                "total_dibawah_sla_dispatch": 72,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 30.589285714285715,
                "min_durasi_response": 643,
                "max_durasi_response": 4318,
                "total_dibawah_sla_response": 45,
                "total_diatas_sla_response": 11,
                "avg_durasi_recovery": 45.267857142857146,
                "min_durasi_recovery": 1051,
                "max_durasi_recovery": 5327,
                "total_dibawah_sla_recovery": 56,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 455,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 318,
                "nama_up3": "UP3 SANGGAU",
                "id_ulp": 21380,
                "nama_ulp": "ULP NANGA PINOH",
                "id_posko": 213801,
                "nama_posko": "POSKO ULP NANGA PINOH",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3,
                "min_durasi_dispatch": 18,
                "max_durasi_dispatch": 681,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 16.25,
                "min_durasi_response": 719,
                "max_durasi_response": 1790,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.75,
                "min_durasi_recovery": 1076,
                "max_durasi_recovery": 2600,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 456,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 547,
                "nama_up3": "UP3 CIKARANG",
                "id_ulp": 53703,
                "nama_ulp": "ULP CIKARANG KOTA",
                "id_posko": 537031,
                "nama_posko": "POSKO ULP CIKARANG KOTA",
                "total": 148,
                "total_selesai": 148,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.15,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 714,
                "total_dibawah_sla_dispatch": 102,
                "total_diatas_sla_dispatch": 38,
                "avg_durasi_response": 19.514705882352942,
                "min_durasi_response": 728,
                "max_durasi_response": 2120,
                "total_dibawah_sla_response": 136,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.463235294117645,
                "min_durasi_recovery": 1555,
                "max_durasi_recovery": 3156,
                "total_dibawah_sla_recovery": 136,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 457,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 149,
                "nama_up3": "UP3 MOJOKERTO",
                "id_ulp": 51457,
                "nama_ulp": "ULP PACET",
                "id_posko": 514579,
                "nama_posko": "POSKO ULP PACET",
                "total": 30,
                "total_selesai": 30,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.8620689655172413,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 703,
                "total_dibawah_sla_dispatch": 27,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 14.379310344827585,
                "min_durasi_response": 318,
                "max_durasi_response": 1911,
                "total_dibawah_sla_response": 29,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.103448275862068,
                "min_durasi_recovery": 380,
                "max_durasi_recovery": 2977,
                "total_dibawah_sla_recovery": 29,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 458,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 540,
                "nama_up3": "UP3 GARUT",
                "id_ulp": 53277,
                "nama_ulp": "ULP PAMEUNGPEUK",
                "id_posko": 532771,
                "nama_posko": "POSKO ULP PAMEUNGPEUK",
                "total": 30,
                "total_selesai": 30,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.15384615384615385,
                "min_durasi_dispatch": 9,
                "max_durasi_dispatch": 148,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 14.37037037037037,
                "min_durasi_response": 166,
                "max_durasi_response": 2242,
                "total_dibawah_sla_response": 27,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.925925925925927,
                "min_durasi_recovery": 446,
                "max_durasi_recovery": 3668,
                "total_dibawah_sla_recovery": 27,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 459,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1404,
                "nama_up3": "UP3 JAMBI",
                "id_ulp": 14360,
                "nama_ulp": "ULP KUALA TUNGKAL",
                "id_posko": 143601,
                "nama_posko": "POSKO ULP KUALA TUNGKAL",
                "total": 12,
                "total_selesai": 12,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4,
                "min_durasi_dispatch": 269,
                "max_durasi_dispatch": 269,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": null,
                "min_durasi_response": null,
                "max_durasi_response": null,
                "total_dibawah_sla_response": 0,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": null,
                "min_durasi_recovery": null,
                "max_durasi_recovery": null,
                "total_dibawah_sla_recovery": 0,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 460,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 429,
                "nama_up3": "UP3 NABIRE",
                "id_ulp": 42710,
                "nama_ulp": "ULP NABIRE KOTA",
                "id_posko": 427101,
                "nama_posko": "POSKO ULP NABIRE KOTA",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 374,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 19.625,
                "min_durasi_response": 1092,
                "max_durasi_response": 1606,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.375,
                "min_durasi_recovery": 1603,
                "max_durasi_recovery": 2610,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 461,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13400,
                "nama_up3": "UP3 PAYAKUMBUH",
                "id_ulp": 13453,
                "nama_ulp": "ULP LIMA PULUH KOTA",
                "id_posko": 134531,
                "nama_posko": "POSKO ULP LIMA PULUH KOTA",
                "total": 37,
                "total_selesai": 37,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.2432432432432432,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 1321,
                "total_dibawah_sla_dispatch": 35,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 17.96153846153846,
                "min_durasi_response": 692,
                "max_durasi_response": 1921,
                "total_dibawah_sla_response": 26,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 38.53846153846154,
                "min_durasi_recovery": 1467,
                "max_durasi_recovery": 3227,
                "total_dibawah_sla_recovery": 26,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 462,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12400,
                "nama_up3": "UP3 PADANG SIDIMPUAN",
                "id_ulp": 12414,
                "nama_ulp": "ULP GUNUNGTUA",
                "id_posko": 124144,
                "nama_posko": "POSKO ULP GUNUNGTUA",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.2,
                "min_durasi_dispatch": 44,
                "max_durasi_dispatch": 205,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9.4,
                "min_durasi_response": 244,
                "max_durasi_response": 1165,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 14,
                "min_durasi_recovery": 423,
                "max_durasi_recovery": 1274,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 463,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2210,
                "nama_up3": "UP3 BANJARMASIN",
                "id_ulp": 22150,
                "nama_ulp": "ULP MARABAHAN",
                "id_posko": 221501,
                "nama_posko": "POSKO ULP MARABAHAN",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.166666666666667,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 727,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 36.666666666666664,
                "min_durasi_response": 1364,
                "max_durasi_response": 3263,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 52.6,
                "min_durasi_recovery": 2636,
                "max_durasi_recovery": 3775,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 464,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1406,
                "nama_up3": "UP3 OGAN ILIR",
                "id_ulp": 14930,
                "nama_ulp": "ULP TUGU MULYO",
                "id_posko": 149301,
                "nama_posko": "POSKO ULP TUGU MULYO",
                "total": 22,
                "total_selesai": 22,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.5714285714285716,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 772,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 20.714285714285715,
                "min_durasi_response": 813,
                "max_durasi_response": 2007,
                "total_dibawah_sla_response": 14,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.92857142857143,
                "min_durasi_recovery": 1554,
                "max_durasi_recovery": 3094,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 465,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 437,
                "nama_up3": "UP3 FLORES BAGIAN BARAT",
                "id_ulp": 43740,
                "nama_ulp": "ULP RUTENG",
                "id_posko": 437401,
                "nama_posko": "POSKO ULP RUTENG",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3333333333333333,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 422,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 27.333333333333332,
                "min_durasi_response": 1080,
                "max_durasi_response": 3619,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 52.55555555555556,
                "min_durasi_recovery": 2478,
                "max_durasi_recovery": 4036,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 466,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52050,
                "nama_up3": "UP3 SURAKARTA",
                "id_ulp": 52057,
                "nama_ulp": "ULP PALUR",
                "id_posko": 520571,
                "nama_posko": "POSKO ULP PALUR",
                "total": 15,
                "total_selesai": 15,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 0,
                "max_durasi_dispatch": 13,
                "total_dibawah_sla_dispatch": 15,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.857142857142858,
                "min_durasi_response": 380,
                "max_durasi_response": 1149,
                "total_dibawah_sla_response": 14,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 45.142857142857146,
                "min_durasi_recovery": 1307,
                "max_durasi_recovery": 4649,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 467,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 426,
                "nama_up3": "UP3 TIMIKA",
                "id_ulp": 42620,
                "nama_ulp": "ULP TIMIKA JAYA",
                "id_posko": 426201,
                "nama_posko": "POSKO ULP TIMIKA JAYA",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.7647058823529411,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 471,
                "total_dibawah_sla_dispatch": 15,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 18.133333333333333,
                "min_durasi_response": 766,
                "max_durasi_response": 1736,
                "total_dibawah_sla_response": 15,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.066666666666666,
                "min_durasi_recovery": 1005,
                "max_durasi_recovery": 2892,
                "total_dibawah_sla_recovery": 15,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 468,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1405,
                "nama_up3": "UP3 MUARO BUNGO",
                "id_ulp": 14450,
                "nama_ulp": "ULP KERSIK TUO",
                "id_posko": 144501,
                "nama_posko": "POSKO ULP KERSIK TUO",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.8,
                "min_durasi_dispatch": 82,
                "max_durasi_dispatch": 305,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.2,
                "min_durasi_response": 711,
                "max_durasi_response": 1701,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28.2,
                "min_durasi_recovery": 1323,
                "max_durasi_recovery": 2274,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 469,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1404,
                "nama_up3": "UP3 JAMBI",
                "id_ulp": 14300,
                "nama_ulp": "ULP TELANAI PURA",
                "id_posko": 143001,
                "nama_posko": "POSKO ULP TELANAI PURA",
                "total": 67,
                "total_selesai": 67,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.574468085106383,
                "min_durasi_dispatch": 34,
                "max_durasi_dispatch": 899,
                "total_dibawah_sla_dispatch": 37,
                "total_diatas_sla_dispatch": 10,
                "avg_durasi_response": 21.634146341463413,
                "min_durasi_response": 533,
                "max_durasi_response": 2387,
                "total_dibawah_sla_response": 41,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.1,
                "min_durasi_recovery": 818,
                "max_durasi_recovery": 3296,
                "total_dibawah_sla_recovery": 40,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 470,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31200,
                "nama_up3": "UP3 PALU",
                "id_ulp": 31220,
                "nama_ulp": "ULP KAMONJI",
                "id_posko": 312201,
                "nama_posko": "POSKO ULP KAMONJI",
                "total": 76,
                "total_selesai": 76,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5671641791044776,
                "min_durasi_dispatch": 6,
                "max_durasi_dispatch": 303,
                "total_dibawah_sla_dispatch": 67,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 35.56060606060606,
                "min_durasi_response": 1039,
                "max_durasi_response": 3387,
                "total_dibawah_sla_response": 55,
                "total_diatas_sla_response": 11,
                "avg_durasi_recovery": 51.93939393939394,
                "min_durasi_recovery": 1590,
                "max_durasi_recovery": 6072,
                "total_dibawah_sla_recovery": 66,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 471,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1403,
                "nama_up3": "UP3 BENGKULU",
                "id_ulp": 14640,
                "nama_ulp": "ULP MANNA",
                "id_posko": 146401,
                "nama_posko": "POSKO ULP MANNA",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.75,
                "min_durasi_dispatch": 108,
                "max_durasi_dispatch": 287,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.25,
                "min_durasi_response": 1096,
                "max_durasi_response": 1222,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 34.5,
                "min_durasi_recovery": 2083,
                "max_durasi_recovery": 2122,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 472,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 532,
                "nama_up3": "UP3 BEKASI",
                "id_ulp": 53711,
                "nama_ulp": "ULP BEKASI KOTA",
                "id_posko": 537111,
                "nama_posko": "POSKO ULP BEKASI KOTA",
                "total": 76,
                "total_selesai": 76,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.391304347826087,
                "min_durasi_dispatch": 0,
                "max_durasi_dispatch": 767,
                "total_dibawah_sla_dispatch": 64,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 20.691176470588236,
                "min_durasi_response": 601,
                "max_durasi_response": 2185,
                "total_dibawah_sla_response": 68,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 39.161764705882355,
                "min_durasi_recovery": 716,
                "max_durasi_recovery": 4359,
                "total_dibawah_sla_recovery": 68,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 473,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 112,
                "nama_up3": "UP3 LHOKSEUMAWE",
                "id_ulp": 11229,
                "nama_ulp": "ULP TAKENGON",
                "id_posko": 112291,
                "nama_posko": "POSKO ULP TAKENGON",
                "total": 32,
                "total_selesai": 32,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6551724137931034,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 150,
                "total_dibawah_sla_dispatch": 29,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.206896551724139,
                "min_durasi_response": 447,
                "max_durasi_response": 993,
                "total_dibawah_sla_response": 29,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21.93103448275862,
                "min_durasi_recovery": 1094,
                "max_durasi_recovery": 1587,
                "total_dibawah_sla_recovery": 29,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 474,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1404,
                "nama_up3": "UP3 JAMBI",
                "id_ulp": 14350,
                "nama_ulp": "ULP BULIAN",
                "id_posko": 143501,
                "nama_posko": "POSKO ULP BULIAN",
                "total": 13,
                "total_selesai": 13,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.714285714285714,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 744,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 24.333333333333332,
                "min_durasi_response": 851,
                "max_durasi_response": 2272,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 41.166666666666664,
                "min_durasi_recovery": 1074,
                "max_durasi_recovery": 3763,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 475,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 431,
                "nama_up3": "UP3 KUPANG",
                "id_ulp": 43130,
                "nama_ulp": "ULP ATAMBUA",
                "id_posko": 431301,
                "nama_posko": "POSKO ULP ATAMBUA",
                "total": 86,
                "total_selesai": 86,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.207317073170732,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 1490,
                "total_dibawah_sla_dispatch": 63,
                "total_diatas_sla_dispatch": 19,
                "avg_durasi_response": 34.42857142857143,
                "min_durasi_response": 741,
                "max_durasi_response": 6190,
                "total_dibawah_sla_response": 50,
                "total_diatas_sla_response": 13,
                "avg_durasi_recovery": 52.095238095238095,
                "min_durasi_recovery": 1564,
                "max_durasi_recovery": 7379,
                "total_dibawah_sla_recovery": 63,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 476,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52150,
                "nama_up3": "UP3 MAGELANG",
                "id_ulp": 52152,
                "nama_ulp": "ULP PURWOREJO",
                "id_posko": 521521,
                "nama_posko": "POSKO ULP PURWOREJO",
                "total": 94,
                "total_selesai": 94,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.2448979591836733,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 1164,
                "total_dibawah_sla_dispatch": 41,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 22.3953488372093,
                "min_durasi_response": 424,
                "max_durasi_response": 2760,
                "total_dibawah_sla_response": 43,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.83720930232558,
                "min_durasi_recovery": 1096,
                "max_durasi_recovery": 3805,
                "total_dibawah_sla_recovery": 43,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 477,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 546,
                "nama_up3": "UP3 TASIKMALAYA",
                "id_ulp": 53211,
                "nama_ulp": "ULP PANGANDARAN",
                "id_posko": 532111,
                "nama_posko": "POSKO ULP PANGANDARAN",
                "total": 42,
                "total_selesai": 42,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8461538461538461,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 285,
                "total_dibawah_sla_dispatch": 39,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.078947368421053,
                "min_durasi_response": 402,
                "max_durasi_response": 1967,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21.236842105263158,
                "min_durasi_recovery": 747,
                "max_durasi_recovery": 2476,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 478,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 151,
                "nama_up3": "UP3 PASURUAN",
                "id_ulp": 51350,
                "nama_ulp": "ULP PASURUAN KOTA",
                "id_posko": 513506,
                "nama_posko": "POSKO ULP PASURUAN KOTA",
                "total": 53,
                "total_selesai": 53,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.65625,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 691,
                "total_dibawah_sla_dispatch": 18,
                "total_diatas_sla_dispatch": 14,
                "avg_durasi_response": 18.4,
                "min_durasi_response": 398,
                "max_durasi_response": 2084,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.166666666666668,
                "min_durasi_recovery": 686,
                "max_durasi_recovery": 2480,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 479,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 411,
                "nama_up3": "UP3 AMBON",
                "id_ulp": 41111,
                "nama_ulp": "ULP AMBON KOTA",
                "id_posko": 411111,
                "nama_posko": "POSKO ULP AMBON KOTA",
                "total": 32,
                "total_selesai": 32,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.4827586206896552,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 940,
                "total_dibawah_sla_dispatch": 27,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 21.565217391304348,
                "min_durasi_response": 901,
                "max_durasi_response": 1682,
                "total_dibawah_sla_response": 23,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 42.36363636363637,
                "min_durasi_recovery": 1899,
                "max_durasi_recovery": 3026,
                "total_dibawah_sla_recovery": 22,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 480,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17171,
                "nama_up3": "UP3 TANJUNGKARANG",
                "id_ulp": 17100,
                "nama_ulp": "ULP KARANG",
                "id_posko": 171001,
                "nama_posko": "POSKO ULP KARANG",
                "total": 67,
                "total_selesai": 67,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.698412698412699,
                "min_durasi_dispatch": 9,
                "max_durasi_dispatch": 1182,
                "total_dibawah_sla_dispatch": 40,
                "total_diatas_sla_dispatch": 23,
                "avg_durasi_response": 31.58823529411765,
                "min_durasi_response": 788,
                "max_durasi_response": 4226,
                "total_dibawah_sla_response": 45,
                "total_diatas_sla_response": 6,
                "avg_durasi_recovery": 41.588235294117645,
                "min_durasi_recovery": 1251,
                "max_durasi_recovery": 4733,
                "total_dibawah_sla_recovery": 51,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 481,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 161,
                "nama_uid": "WILAYAH BANGKA BELITUNG",
                "id_up3": 163,
                "nama_up3": "UP3 BANGKA",
                "id_ulp": 16130,
                "nama_ulp": "ULP TOBOALI",
                "id_posko": 161301,
                "nama_posko": "POSKO ULP TOBOALI",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.1666666666666667,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 355,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.6,
                "min_durasi_response": 493,
                "max_durasi_response": 1000,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35.6,
                "min_durasi_recovery": 1217,
                "max_durasi_recovery": 3545,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 482,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 112,
                "nama_up3": "UP3 LHOKSEUMAWE",
                "id_ulp": 11225,
                "nama_ulp": "ULP BIREUEN",
                "id_posko": 112251,
                "nama_posko": "POSKO ULP BIREUEN",
                "total": 16,
                "total_selesai": 16,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.45454545454545453,
                "min_durasi_dispatch": 0,
                "max_durasi_dispatch": 71,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.88888888888889,
                "min_durasi_response": 601,
                "max_durasi_response": 900,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21.666666666666668,
                "min_durasi_recovery": 1201,
                "max_durasi_recovery": 1441,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 483,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1401,
                "nama_up3": "UP3 PALEMBANG",
                "id_ulp": 14230,
                "nama_ulp": "ULP PANGKALAN BALAI",
                "id_posko": 142301,
                "nama_posko": "POSKO ULP PANGKALAN BALAI",
                "total": 34,
                "total_selesai": 34,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.8461538461538463,
                "min_durasi_dispatch": 39,
                "max_durasi_dispatch": 468,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 23.416666666666668,
                "min_durasi_response": 995,
                "max_durasi_response": 1873,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 49.583333333333336,
                "min_durasi_recovery": 2088,
                "max_durasi_recovery": 3559,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 484,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 538,
                "nama_up3": "UP3 DEPOK",
                "id_ulp": 53874,
                "nama_ulp": "ULP CIMANGGIS",
                "id_posko": 538741,
                "nama_posko": "POSKO ULP CIMANGGIS",
                "total": 45,
                "total_selesai": 45,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.1724137931034484,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 1440,
                "total_dibawah_sla_dispatch": 28,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 20.06896551724138,
                "min_durasi_response": 555,
                "max_durasi_response": 2263,
                "total_dibawah_sla_response": 29,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.51724137931034,
                "min_durasi_recovery": 1175,
                "max_durasi_recovery": 3203,
                "total_dibawah_sla_recovery": 29,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 485,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32500,
                "nama_up3": "UP3 PARE PARE",
                "id_ulp": 32520,
                "nama_ulp": "ULP BARRU",
                "id_posko": 325201,
                "nama_posko": "POSKO ULP BARRU",
                "total": 22,
                "total_selesai": 22,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.8181818181818181,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 671,
                "total_dibawah_sla_dispatch": 21,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 30.3,
                "min_durasi_response": 644,
                "max_durasi_response": 6119,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 51.9,
                "min_durasi_recovery": 1194,
                "max_durasi_recovery": 7246,
                "total_dibawah_sla_recovery": 20,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 486,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 547,
                "nama_up3": "UP3 CIKARANG",
                "id_ulp": 53704,
                "nama_ulp": "ULP LEMAHABANG",
                "id_posko": 537041,
                "nama_posko": "POSKO ULP LEMAHABANG",
                "total": 250,
                "total_selesai": 250,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.7822222222222224,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 1516,
                "total_dibawah_sla_dispatch": 167,
                "total_diatas_sla_dispatch": 58,
                "avg_durasi_response": 20.894495412844037,
                "min_durasi_response": 679,
                "max_durasi_response": 2655,
                "total_dibawah_sla_response": 218,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 34.48372093023256,
                "min_durasi_recovery": 1426,
                "max_durasi_recovery": 3652,
                "total_dibawah_sla_recovery": 215,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 487,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 182,
                "nama_up3": "UP3 DUMAI",
                "id_ulp": 18210,
                "nama_ulp": "ULP DURI",
                "id_posko": 182101,
                "nama_posko": "POSKO ULP DURI",
                "total": 190,
                "total_selesai": 190,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.481132075471698,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 1268,
                "total_dibawah_sla_dispatch": 70,
                "total_diatas_sla_dispatch": 36,
                "avg_durasi_response": 20.10169491525424,
                "min_durasi_response": 340,
                "max_durasi_response": 2990,
                "total_dibawah_sla_response": 58,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 30.228070175438596,
                "min_durasi_recovery": 686,
                "max_durasi_recovery": 3555,
                "total_dibawah_sla_recovery": 57,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 488,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52550,
                "nama_up3": "UP3 DEMAK",
                "id_ulp": 52552,
                "nama_ulp": "ULP TEGOWANU",
                "id_posko": 525521,
                "nama_posko": "POSKO ULP TEGOWANU",
                "total": 45,
                "total_selesai": 45,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.0444444444444445,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 453,
                "total_dibawah_sla_dispatch": 42,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 22.88095238095238,
                "min_durasi_response": 640,
                "max_durasi_response": 3684,
                "total_dibawah_sla_response": 40,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 37.23809523809524,
                "min_durasi_recovery": 680,
                "max_durasi_recovery": 4059,
                "total_dibawah_sla_recovery": 42,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 489,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 149,
                "nama_up3": "UP3 MOJOKERTO",
                "id_ulp": 51455,
                "nama_ulp": "ULP PLOSO",
                "id_posko": 514557,
                "nama_posko": "POSKO ULP PLOSO MJK",
                "total": 24,
                "total_selesai": 24,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.5,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 1466,
                "total_dibawah_sla_dispatch": 20,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 12.91304347826087,
                "min_durasi_response": 182,
                "max_durasi_response": 1913,
                "total_dibawah_sla_response": 23,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 18.91304347826087,
                "min_durasi_recovery": 257,
                "max_durasi_recovery": 2535,
                "total_dibawah_sla_recovery": 23,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 490,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 532,
                "nama_up3": "UP3 BEKASI",
                "id_ulp": 53742,
                "nama_ulp": "ULP MUSTIKA JAYA",
                "id_posko": 537421,
                "nama_posko": "POSKO ULP MUSTIKA JAYA",
                "total": 124,
                "total_selesai": 124,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.568421052631579,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 942,
                "total_dibawah_sla_dispatch": 76,
                "total_diatas_sla_dispatch": 19,
                "avg_durasi_response": 17.469135802469136,
                "min_durasi_response": 324,
                "max_durasi_response": 1787,
                "total_dibawah_sla_response": 81,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 38.7,
                "min_durasi_recovery": 756,
                "max_durasi_recovery": 3761,
                "total_dibawah_sla_recovery": 80,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 491,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12600,
                "nama_up3": "UP3 LUBUKPAKAM",
                "id_ulp": 12614,
                "nama_ulp": "ULP PERBAUNGAN",
                "id_posko": 126144,
                "nama_posko": "POSKO ULP PERBAUNGAN",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 36,
                "max_durasi_dispatch": 147,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 10.5,
                "min_durasi_response": 641,
                "max_durasi_response": 691,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 15,
                "min_durasi_recovery": 916,
                "max_durasi_recovery": 950,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 492,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 143,
                "nama_up3": "UP3 BOJONEGORO",
                "id_ulp": 51803,
                "nama_ulp": "ULP LAMONGAN",
                "id_posko": 518033,
                "nama_posko": "POSKO ULP LAMONGAN",
                "total": 119,
                "total_selesai": 119,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.046153846153846,
                "min_durasi_dispatch": 9,
                "max_durasi_dispatch": 1827,
                "total_dibawah_sla_dispatch": 54,
                "total_diatas_sla_dispatch": 11,
                "avg_durasi_response": 26.695652173913043,
                "min_durasi_response": 874,
                "max_durasi_response": 3674,
                "total_dibawah_sla_response": 44,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 39.76086956521739,
                "min_durasi_recovery": 1539,
                "max_durasi_recovery": 4233,
                "total_dibawah_sla_recovery": 46,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 493,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1405,
                "nama_up3": "UP3 MUARO BUNGO",
                "id_ulp": 14430,
                "nama_ulp": "ULP MUARA TEBO",
                "id_posko": 144301,
                "nama_posko": "POSKO ULP MUARA TEBO",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6,
                "min_durasi_dispatch": 37,
                "max_durasi_dispatch": 192,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.4,
                "min_durasi_response": 1056,
                "max_durasi_response": 1429,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 39.4,
                "min_durasi_recovery": 2211,
                "max_durasi_recovery": 2692,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 494,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 431,
                "nama_up3": "UP3 KUPANG",
                "id_ulp": 43185,
                "nama_ulp": "ULP SABU RAIJUA",
                "id_posko": 431851,
                "nama_posko": "POSKO ULP SABU RAIJUA",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.8,
                "min_durasi_dispatch": 25,
                "max_durasi_dispatch": 452,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 19,
                "min_durasi_response": 651,
                "max_durasi_response": 2058,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 42.2,
                "min_durasi_recovery": 2372,
                "max_durasi_recovery": 2675,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 495,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12600,
                "nama_up3": "UP3 LUBUKPAKAM",
                "id_ulp": 12612,
                "nama_ulp": "ULP LUBUKPAKAM",
                "id_posko": 126122,
                "nama_posko": "POSKO ULP LUBUKPAKAM",
                "total": 30,
                "total_selesai": 30,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 312,
                "total_dibawah_sla_dispatch": 27,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 10.37037037037037,
                "min_durasi_response": 510,
                "max_durasi_response": 1078,
                "total_dibawah_sla_response": 27,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.37037037037037,
                "min_durasi_recovery": 1106,
                "max_durasi_recovery": 2918,
                "total_dibawah_sla_recovery": 27,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 496,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 56,
                "nama_uid": "DISTRIBUSI BANTEN",
                "id_up3": 534,
                "nama_up3": "UP3 BANTEN UTARA",
                "id_ulp": 56140,
                "nama_ulp": "ULP CIKANDE",
                "id_posko": 561401,
                "nama_posko": "POSKO ULP CIKANDE",
                "total": 53,
                "total_selesai": 53,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.490566037735849,
                "min_durasi_dispatch": 6,
                "max_durasi_dispatch": 1435,
                "total_dibawah_sla_dispatch": 48,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 23.28301886792453,
                "min_durasi_response": 693,
                "max_durasi_response": 3006,
                "total_dibawah_sla_response": 52,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 36.21153846153846,
                "min_durasi_recovery": 1275,
                "max_durasi_recovery": 3139,
                "total_dibawah_sla_recovery": 52,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 497,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 146,
                "nama_up3": "UP3 KEDIRI",
                "id_ulp": 51409,
                "nama_ulp": "ULP SUTOJAYAN",
                "id_posko": 514098,
                "nama_posko": "POSKO ULP SUTOJAYAN",
                "total": 79,
                "total_selesai": 79,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.4,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 932,
                "total_dibawah_sla_dispatch": 30,
                "total_diatas_sla_dispatch": 10,
                "avg_durasi_response": 20.105263157894736,
                "min_durasi_response": 526,
                "max_durasi_response": 3887,
                "total_dibawah_sla_response": 37,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 28.894736842105264,
                "min_durasi_recovery": 900,
                "max_durasi_recovery": 4264,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 498,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 148,
                "nama_up3": "UP3 MALANG",
                "id_ulp": 51314,
                "nama_ulp": "ULP KEBONAGUNG",
                "id_posko": 513145,
                "nama_posko": "POSKO ULP KEBONAGUNG",
                "total": 52,
                "total_selesai": 52,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.0425531914893615,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 426,
                "total_dibawah_sla_dispatch": 46,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 14.777777777777779,
                "min_durasi_response": 322,
                "max_durasi_response": 1715,
                "total_dibawah_sla_response": 45,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21.15909090909091,
                "min_durasi_recovery": 494,
                "max_durasi_recovery": 2238,
                "total_dibawah_sla_recovery": 44,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 499,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 543,
                "nama_up3": "UP3 PURWAKARTA",
                "id_ulp": 53411,
                "nama_ulp": "ULP PAMANUKAN",
                "id_posko": 534111,
                "nama_posko": "POSKO ULP PAMANUKAN",
                "total": 39,
                "total_selesai": 39,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.7631578947368421,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 610,
                "total_dibawah_sla_dispatch": 37,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 15.121212121212121,
                "min_durasi_response": 524,
                "max_durasi_response": 2025,
                "total_dibawah_sla_response": 33,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29.12121212121212,
                "min_durasi_recovery": 1205,
                "max_durasi_recovery": 4425,
                "total_dibawah_sla_recovery": 33,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 500,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 151,
                "nama_up3": "UP3 PASURUAN",
                "id_ulp": 51353,
                "nama_ulp": "ULP BANGIL",
                "id_posko": 513539,
                "nama_posko": "POSKO ULP BANGIL",
                "total": 64,
                "total_selesai": 64,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.121212121212121,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 459,
                "total_dibawah_sla_dispatch": 29,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 19.20689655172414,
                "min_durasi_response": 526,
                "max_durasi_response": 1954,
                "total_dibawah_sla_response": 29,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.75862068965517,
                "min_durasi_recovery": 884,
                "max_durasi_recovery": 2266,
                "total_dibawah_sla_recovery": 29,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 501,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 421,
                "nama_up3": "UP3 JAYAPURA",
                "id_ulp": 42180,
                "nama_ulp": "ULP JAYAPURA",
                "id_posko": 421801,
                "nama_posko": "POSKO ULP JAYAPURA",
                "total": 30,
                "total_selesai": 30,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.2083333333333335,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 871,
                "total_dibawah_sla_dispatch": 18,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 22.142857142857142,
                "min_durasi_response": 673,
                "max_durasi_response": 2219,
                "total_dibawah_sla_response": 21,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 40.61904761904762,
                "min_durasi_recovery": 1230,
                "max_durasi_recovery": 5159,
                "total_dibawah_sla_recovery": 21,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 502,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52650,
                "nama_up3": "UP3 SUKOHARJO",
                "id_ulp": 52655,
                "nama_ulp": "ULP KARANGANYAR",
                "id_posko": 526551,
                "nama_posko": "POSKO ULP KARANGANYAR",
                "total": 64,
                "total_selesai": 64,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.547169811320755,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 884,
                "total_dibawah_sla_dispatch": 45,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 19.5,
                "min_durasi_response": 458,
                "max_durasi_response": 2255,
                "total_dibawah_sla_response": 44,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.86363636363637,
                "min_durasi_recovery": 790,
                "max_durasi_recovery": 3159,
                "total_dibawah_sla_recovery": 44,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 503,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 115,
                "nama_up3": "UP3 SUBULUSSALAM",
                "id_ulp": 11555,
                "nama_ulp": "ULP KOTA FAJAR",
                "id_posko": 115551,
                "nama_posko": "POSKO ULP KOTA FAJAR",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6,
                "min_durasi_dispatch": 39,
                "max_durasi_dispatch": 245,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 16.4,
                "min_durasi_response": 574,
                "max_durasi_response": 1469,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.8,
                "min_durasi_recovery": 1174,
                "max_durasi_recovery": 2737,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 504,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17171,
                "nama_up3": "UP3 TANJUNGKARANG",
                "id_ulp": 17131,
                "nama_ulp": "ULP SIDOMULYO",
                "id_posko": 171311,
                "nama_posko": "POSKO ULP SIDOMULYO",
                "total": 54,
                "total_selesai": 54,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.981481481481482,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 1194,
                "total_dibawah_sla_dispatch": 30,
                "total_diatas_sla_dispatch": 24,
                "avg_durasi_response": 36.15686274509804,
                "min_durasi_response": 700,
                "max_durasi_response": 4155,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 13,
                "avg_durasi_recovery": 45.15686274509804,
                "min_durasi_recovery": 1118,
                "max_durasi_recovery": 4502,
                "total_dibawah_sla_recovery": 51,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 505,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 531,
                "nama_up3": "UP3 BOGOR",
                "id_ulp": 53821,
                "nama_ulp": "ULP BOGOR TIMUR",
                "id_posko": 538211,
                "nama_posko": "POSKO ULP BOGOR TIMUR",
                "total": 66,
                "total_selesai": 66,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.9268292682926829,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 480,
                "total_dibawah_sla_dispatch": 36,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 44.36842105263158,
                "min_durasi_response": 996,
                "max_durasi_response": 6501,
                "total_dibawah_sla_response": 22,
                "total_diatas_sla_response": 16,
                "avg_durasi_recovery": 59.8421052631579,
                "min_durasi_recovery": 1782,
                "max_durasi_recovery": 7340,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 506,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31200,
                "nama_up3": "UP3 PALU",
                "id_ulp": 31240,
                "nama_ulp": "ULP DONGGALA",
                "id_posko": 312401,
                "nama_posko": "POSKO ULP DONGGALA",
                "total": 25,
                "total_selesai": 25,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.041666666666666664,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 97,
                "total_dibawah_sla_dispatch": 24,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 15.5,
                "min_durasi_response": 690,
                "max_durasi_response": 1927,
                "total_dibawah_sla_response": 22,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 34.09090909090909,
                "min_durasi_recovery": 1470,
                "max_durasi_recovery": 3693,
                "total_dibawah_sla_recovery": 22,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 507,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52250,
                "nama_up3": "UP3 TEGAL",
                "id_ulp": 52255,
                "nama_ulp": "ULP BREBES",
                "id_posko": 522551,
                "nama_posko": "POSKO ULP BREBES",
                "total": 40,
                "total_selesai": 40,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.775,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 759,
                "total_dibawah_sla_dispatch": 39,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 18.973684210526315,
                "min_durasi_response": 589,
                "max_durasi_response": 2980,
                "total_dibawah_sla_response": 37,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 35.39473684210526,
                "min_durasi_recovery": 1083,
                "max_durasi_recovery": 3880,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 508,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 146,
                "nama_up3": "UP3 KEDIRI",
                "id_ulp": 51412,
                "nama_ulp": "ULP CAMPUR DARAT",
                "id_posko": 514122,
                "nama_posko": "POSKO ULP CAMPUR DARAT",
                "total": 36,
                "total_selesai": 36,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.8333333333333335,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 683,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 13,
                "avg_durasi_response": 21.97142857142857,
                "min_durasi_response": 131,
                "max_durasi_response": 3242,
                "total_dibawah_sla_response": 33,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 32.74285714285714,
                "min_durasi_recovery": 261,
                "max_durasi_recovery": 3706,
                "total_dibawah_sla_recovery": 35,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 509,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32600,
                "nama_up3": "UP3 PALOPO",
                "id_ulp": 32630,
                "nama_ulp": "ULP MALILI",
                "id_posko": 326301,
                "nama_posko": "POSKO ULP MALILI",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8333333333333334,
                "min_durasi_dispatch": 34,
                "max_durasi_dispatch": 174,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 29.4,
                "min_durasi_response": 1346,
                "max_durasi_response": 2583,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 50,
                "min_durasi_recovery": 2684,
                "max_durasi_recovery": 3830,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 510,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52650,
                "nama_up3": "UP3 SUKOHARJO",
                "id_ulp": 52651,
                "nama_ulp": "ULP SUKOHARDJO",
                "id_posko": 526511,
                "nama_posko": "POSKO ULP SUKOHARDJO",
                "total": 55,
                "total_selesai": 55,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.926829268292683,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 2226,
                "total_dibawah_sla_dispatch": 36,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 27.102564102564102,
                "min_durasi_response": 446,
                "max_durasi_response": 3902,
                "total_dibawah_sla_response": 34,
                "total_diatas_sla_response": 5,
                "avg_durasi_recovery": 44.973684210526315,
                "min_durasi_recovery": 945,
                "max_durasi_recovery": 5897,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 511,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52100,
                "nama_up3": "UP3 YOGYAKARTA",
                "id_ulp": 52103,
                "nama_ulp": "ULP BANTUL",
                "id_posko": 521031,
                "nama_posko": "POSKO ULP BANTUL",
                "total": 181,
                "total_selesai": 181,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 11.43089430894309,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 4182,
                "total_dibawah_sla_dispatch": 62,
                "total_diatas_sla_dispatch": 61,
                "avg_durasi_response": 49.494505494505496,
                "min_durasi_response": 484,
                "max_durasi_response": 9186,
                "total_dibawah_sla_response": 44,
                "total_diatas_sla_response": 47,
                "avg_durasi_recovery": 63.9,
                "min_durasi_recovery": 1106,
                "max_durasi_recovery": 7015,
                "total_dibawah_sla_recovery": 90,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 512,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32200,
                "nama_up3": "UP3 WATAMPONE",
                "id_ulp": 32250,
                "nama_ulp": "ULP PARIA",
                "id_posko": 322501,
                "nama_posko": "POSKO ULP PARIA",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 201,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13.875,
                "min_durasi_response": 583,
                "max_durasi_response": 1135,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.375,
                "min_durasi_recovery": 1104,
                "max_durasi_recovery": 2705,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 513,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 148,
                "nama_up3": "UP3 MALANG",
                "id_ulp": 51302,
                "nama_ulp": "ULP BULULAWANG",
                "id_posko": 513022,
                "nama_posko": "POSKO ULP BULULAWANG",
                "total": 30,
                "total_selesai": 30,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.2333333333333334,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 517,
                "total_dibawah_sla_dispatch": 29,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 16.2,
                "min_durasi_response": 672,
                "max_durasi_response": 1388,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.3,
                "min_durasi_recovery": 1071,
                "max_durasi_recovery": 1919,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 514,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 544,
                "nama_up3": "UP3 SUKABUMI",
                "id_ulp": 53641,
                "nama_ulp": "ULP CIKEMBAR",
                "id_posko": 536411,
                "nama_posko": "POSKO ULP CIKEMBAR",
                "total": 43,
                "total_selesai": 43,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.588235294117647,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 462,
                "total_dibawah_sla_dispatch": 32,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 10.392857142857142,
                "min_durasi_response": 320,
                "max_durasi_response": 1238,
                "total_dibawah_sla_response": 28,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 16.964285714285715,
                "min_durasi_recovery": 482,
                "max_durasi_recovery": 1674,
                "total_dibawah_sla_recovery": 28,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 515,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 147,
                "nama_up3": "UP3 MADIUN",
                "id_ulp": 51509,
                "nama_ulp": "ULP MANTINGAN",
                "id_posko": 515097,
                "nama_posko": "POSKO ULP MANTINGAN",
                "total": 16,
                "total_selesai": 16,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.272727272727273,
                "min_durasi_dispatch": 18,
                "max_durasi_dispatch": 419,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 17.09090909090909,
                "min_durasi_response": 754,
                "max_durasi_response": 1854,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.636363636363637,
                "min_durasi_recovery": 1055,
                "max_durasi_recovery": 1946,
                "total_dibawah_sla_recovery": 11,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 516,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2210,
                "nama_up3": "UP3 BANJARMASIN",
                "id_ulp": 22130,
                "nama_ulp": "ULP MARTAPURA (UIW KALSELTENG)",
                "id_posko": 221301,
                "nama_posko": "POSKO ULP MARTAPURA (UIW KALSELTENG)",
                "total": 14,
                "total_selesai": 14,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.75,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 554,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 26.5,
                "min_durasi_response": 1062,
                "max_durasi_response": 2454,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 38.75,
                "min_durasi_recovery": 1510,
                "max_durasi_recovery": 2936,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 517,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52050,
                "nama_up3": "UP3 SURAKARTA",
                "id_ulp": 52059,
                "nama_ulp": "ULP SUMBERLAWANG",
                "id_posko": 520591,
                "nama_posko": "POSKO ULP SUMBERLAWANG",
                "total": 106,
                "total_selesai": 106,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.5353535353535355,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 5219,
                "total_dibawah_sla_dispatch": 84,
                "total_diatas_sla_dispatch": 15,
                "avg_durasi_response": 18.88659793814433,
                "min_durasi_response": 407,
                "max_durasi_response": 7405,
                "total_dibawah_sla_response": 96,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 39.364583333333336,
                "min_durasi_recovery": 1113,
                "max_durasi_recovery": 4800,
                "total_dibawah_sla_recovery": 96,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 518,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13200,
                "nama_up3": "UP3 BUKIT TINGGI",
                "id_ulp": 13227,
                "nama_ulp": "ULP KOTO TUO",
                "id_posko": 132271,
                "nama_posko": "POSKO ULP KOTO TUO",
                "total": 13,
                "total_selesai": 13,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3076923076923077,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 167,
                "total_dibawah_sla_dispatch": 13,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 14.666666666666666,
                "min_durasi_response": 561,
                "max_durasi_response": 1167,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25.916666666666668,
                "min_durasi_recovery": 1041,
                "max_durasi_recovery": 2317,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 519,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 287,
                "nama_uid": "DISTRIBUSI BALI",
                "id_up3": 327,
                "nama_up3": "UP3 BALI SELATAN",
                "id_ulp": 55110,
                "nama_ulp": "ULP MENGWI",
                "id_posko": 551102,
                "nama_posko": "POSKO ULP MENGWI",
                "total": 146,
                "total_selesai": 146,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.652482269503546,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 1041,
                "total_dibawah_sla_dispatch": 83,
                "total_diatas_sla_dispatch": 58,
                "avg_durasi_response": 31.28813559322034,
                "min_durasi_response": 649,
                "max_durasi_response": 3431,
                "total_dibawah_sla_response": 108,
                "total_diatas_sla_response": 10,
                "avg_durasi_recovery": 47.7008547008547,
                "min_durasi_recovery": 878,
                "max_durasi_recovery": 4621,
                "total_dibawah_sla_recovery": 117,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 520,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 535,
                "nama_up3": "UP3 CIANJUR",
                "id_ulp": 53691,
                "nama_ulp": "ULP TANGGEUNG",
                "id_posko": 536911,
                "nama_posko": "POSKO ULP TANGGEUNG",
                "total": 20,
                "total_selesai": 20,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 190,
                "total_dibawah_sla_dispatch": 20,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 14.5,
                "min_durasi_response": 618,
                "max_durasi_response": 1602,
                "total_dibawah_sla_response": 20,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.3,
                "min_durasi_recovery": 1138,
                "max_durasi_recovery": 3533,
                "total_dibawah_sla_recovery": 20,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 521,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 540,
                "nama_up3": "UP3 GARUT",
                "id_ulp": 53276,
                "nama_ulp": "ULP CIKAJANG",
                "id_posko": 532761,
                "nama_posko": "POSKO ULP CIKAJANG",
                "total": 45,
                "total_selesai": 45,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.04878048780487805,
                "min_durasi_dispatch": 9,
                "max_durasi_dispatch": 84,
                "total_dibawah_sla_dispatch": 41,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 15.487804878048781,
                "min_durasi_response": 367,
                "max_durasi_response": 2553,
                "total_dibawah_sla_response": 41,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25.024390243902438,
                "min_durasi_recovery": 725,
                "max_durasi_recovery": 3504,
                "total_dibawah_sla_recovery": 41,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 522,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32500,
                "nama_up3": "UP3 PARE PARE",
                "id_ulp": 32540,
                "nama_ulp": "ULP TANRU TEDONG",
                "id_posko": 325401,
                "nama_posko": "POSKO ULP TANRU TEDONG",
                "total": 7,
                "total_selesai": 7,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.1428571428571428,
                "min_durasi_dispatch": 26,
                "max_durasi_dispatch": 191,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 18.833333333333332,
                "min_durasi_response": 569,
                "max_durasi_response": 2036,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 56.333333333333336,
                "min_durasi_recovery": 1259,
                "max_durasi_recovery": 5378,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 523,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 318,
                "nama_up3": "UP3 SANGGAU",
                "id_ulp": 21370,
                "nama_ulp": "ULP SEKADAU",
                "id_posko": 213701,
                "nama_posko": "POSKO ULP SEKADAU",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 25,
                "max_durasi_dispatch": 255,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13.5,
                "min_durasi_response": 602,
                "max_durasi_response": 1048,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.5,
                "min_durasi_recovery": 1855,
                "max_durasi_recovery": 2018,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 524,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32300,
                "nama_up3": "UP3 KENDARI",
                "id_ulp": 32320,
                "nama_ulp": "ULP WUA WUA",
                "id_posko": 323201,
                "nama_posko": "POSKO ULP WUA WUA",
                "total": 162,
                "total_selesai": 162,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.0990990990990992,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 327,
                "total_dibawah_sla_dispatch": 111,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 60.527272727272724,
                "min_durasi_response": 312,
                "max_durasi_response": 8738,
                "total_dibawah_sla_response": 27,
                "total_diatas_sla_response": 28,
                "avg_durasi_recovery": 83.48076923076923,
                "min_durasi_recovery": 650,
                "max_durasi_recovery": 10136,
                "total_dibawah_sla_recovery": 52,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 525,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 161,
                "nama_uid": "WILAYAH BANGKA BELITUNG",
                "id_up3": 163,
                "nama_up3": "UP3 BANGKA",
                "id_ulp": 16110,
                "nama_ulp": "ULP SUNGAILIAT",
                "id_posko": 161101,
                "nama_posko": "POSKO ULP SUNGAILIAT",
                "total": 45,
                "total_selesai": 45,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.5476190476190477,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 316,
                "total_dibawah_sla_dispatch": 42,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 38.5945945945946,
                "min_durasi_response": 571,
                "max_durasi_response": 7944,
                "total_dibawah_sla_response": 28,
                "total_diatas_sla_response": 9,
                "avg_durasi_recovery": 62.567567567567565,
                "min_durasi_recovery": 1291,
                "max_durasi_recovery": 8043,
                "total_dibawah_sla_recovery": 37,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 526,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 56,
                "nama_uid": "DISTRIBUSI BANTEN",
                "id_up3": 19,
                "nama_up3": "UP3 TELUK NAGA",
                "id_ulp": 56660,
                "nama_ulp": "UP3 TELUK NAGA",
                "id_posko": 566501,
                "nama_posko": "POSKO SEPATAN",
                "total": 237,
                "total_selesai": 237,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3691275167785235,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 2263,
                "total_dibawah_sla_dispatch": 143,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 22.00877192982456,
                "min_durasi_response": 174,
                "max_durasi_response": 3593,
                "total_dibawah_sla_response": 111,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 43.01,
                "min_durasi_recovery": 243,
                "max_durasi_recovery": 5611,
                "total_dibawah_sla_recovery": 100,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 527,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 112,
                "nama_up3": "UP3 LHOKSEUMAWE",
                "id_ulp": 11227,
                "nama_ulp": "ULP SAMALANGA",
                "id_posko": 112271,
                "nama_posko": "POSKO ULP SAMALANGA",
                "total": 12,
                "total_selesai": 12,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5833333333333334,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 292,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.75,
                "min_durasi_response": 296,
                "max_durasi_response": 951,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.5,
                "min_durasi_recovery": 613,
                "max_durasi_recovery": 2009,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 528,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 431,
                "nama_up3": "UP3 KUPANG",
                "id_ulp": 43150,
                "nama_ulp": "ULP KEFAMENANU",
                "id_posko": 431501,
                "nama_posko": "POSKO ULP KEFAMENANU",
                "total": 27,
                "total_selesai": 27,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.44,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 606,
                "total_dibawah_sla_dispatch": 16,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 31.952380952380953,
                "min_durasi_response": 404,
                "max_durasi_response": 3849,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 50.76190476190476,
                "min_durasi_recovery": 903,
                "max_durasi_recovery": 4345,
                "total_dibawah_sla_recovery": 21,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 529,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 150,
                "nama_up3": "UP3 PAMEKASAN",
                "id_ulp": 51710,
                "nama_ulp": "ULP SUMENEP",
                "id_posko": 517102,
                "nama_posko": "POSKO ULP SUMENEP",
                "total": 172,
                "total_selesai": 172,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3647058823529412,
                "min_durasi_dispatch": 9,
                "max_durasi_dispatch": 483,
                "total_dibawah_sla_dispatch": 163,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 14.347305389221557,
                "min_durasi_response": 193,
                "max_durasi_response": 2962,
                "total_dibawah_sla_response": 165,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 23.95808383233533,
                "min_durasi_recovery": 424,
                "max_durasi_recovery": 4196,
                "total_dibawah_sla_recovery": 167,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 530,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 145,
                "nama_up3": "UP3 JEMBER",
                "id_ulp": 51608,
                "nama_ulp": "ULP KENCONG",
                "id_posko": 516088,
                "nama_posko": "POSKO ULP KENCONG",
                "total": 70,
                "total_selesai": 70,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.166666666666667,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 834,
                "total_dibawah_sla_dispatch": 21,
                "total_diatas_sla_dispatch": 15,
                "avg_durasi_response": 28.61764705882353,
                "min_durasi_response": 659,
                "max_durasi_response": 3934,
                "total_dibawah_sla_response": 31,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 40.11764705882353,
                "min_durasi_recovery": 1243,
                "max_durasi_recovery": 4260,
                "total_dibawah_sla_recovery": 34,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 531,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 232,
                "nama_up3": "UP3 BALIKPAPAN",
                "id_ulp": 23200,
                "nama_ulp": "ULP BALIKPAPAN SELATAN",
                "id_posko": 232001,
                "nama_posko": "POSKO ULP BALIKPAPAN SELATAN",
                "total": 60,
                "total_selesai": 60,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.387755102040816,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 986,
                "total_dibawah_sla_dispatch": 34,
                "total_diatas_sla_dispatch": 15,
                "avg_durasi_response": 16.551724137931036,
                "min_durasi_response": 536,
                "max_durasi_response": 3596,
                "total_dibawah_sla_response": 28,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 48.95652173913044,
                "min_durasi_recovery": 1799,
                "max_durasi_recovery": 6062,
                "total_dibawah_sla_recovery": 23,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 532,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13200,
                "nama_up3": "UP3 BUKIT TINGGI",
                "id_ulp": 13224,
                "nama_ulp": "ULP LUBUK BASUNG",
                "id_posko": 132241,
                "nama_posko": "POSKO ULP LUBUK BASUNG",
                "total": 88,
                "total_selesai": 88,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6022727272727273,
                "min_durasi_dispatch": 18,
                "max_durasi_dispatch": 479,
                "total_dibawah_sla_dispatch": 86,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 13.347826086956522,
                "min_durasi_response": 384,
                "max_durasi_response": 2101,
                "total_dibawah_sla_response": 69,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.46376811594203,
                "min_durasi_recovery": 1005,
                "max_durasi_recovery": 6681,
                "total_dibawah_sla_recovery": 69,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 533,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 231,
                "nama_up3": "UP3 SAMARINDA",
                "id_ulp": 23156,
                "nama_ulp": "ULP SAMARINDA ULU",
                "id_posko": 231561,
                "nama_posko": "POSKO ULP SAMARINDA ULU",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.705882352941177,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 939,
                "total_dibawah_sla_dispatch": 13,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 25.705882352941178,
                "min_durasi_response": 1034,
                "max_durasi_response": 2881,
                "total_dibawah_sla_response": 16,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 43.35294117647059,
                "min_durasi_recovery": 1357,
                "max_durasi_recovery": 3499,
                "total_dibawah_sla_recovery": 17,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 534,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 44,
                "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                "id_up3": 443,
                "nama_up3": "UP3 BIMA",
                "id_ulp": 44330,
                "nama_ulp": "ULP WOHA",
                "id_posko": 443301,
                "nama_posko": "POSKO ULP WOHA",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.25,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 470,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 17,
                "min_durasi_response": 412,
                "max_durasi_response": 1763,
                "total_dibawah_sla_response": 14,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.642857142857142,
                "min_durasi_recovery": 893,
                "max_durasi_recovery": 3156,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 535,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31700,
                "nama_up3": "UP3 KOTAMOBAGU",
                "id_ulp": 31760,
                "nama_ulp": "ULP KOTAMOBAGU",
                "id_posko": 317601,
                "nama_posko": "POSKO ULP KOTAMOBAGU",
                "total": 11,
                "total_selesai": 11,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.727272727272727,
                "min_durasi_dispatch": 68,
                "max_durasi_dispatch": 328,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 32,
                "min_durasi_response": 747,
                "max_durasi_response": 4876,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 44.7,
                "min_durasi_recovery": 1041,
                "max_durasi_recovery": 5498,
                "total_dibawah_sla_recovery": 10,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 536,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 146,
                "nama_up3": "UP3 KEDIRI",
                "id_ulp": 51405,
                "nama_ulp": "ULP SRENGAT",
                "id_posko": 514055,
                "nama_posko": "POSKO ULP SRENGAT",
                "total": 40,
                "total_selesai": 40,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.413793103448276,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 720,
                "total_dibawah_sla_dispatch": 24,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 17.464285714285715,
                "min_durasi_response": 427,
                "max_durasi_response": 1989,
                "total_dibawah_sla_response": 28,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.5,
                "min_durasi_recovery": 632,
                "max_durasi_recovery": 3063,
                "total_dibawah_sla_recovery": 28,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 537,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12200,
                "nama_up3": "UP3 BINJAI",
                "id_ulp": 12203,
                "nama_ulp": "ULP BINJAI BARAT",
                "id_posko": 122033,
                "nama_posko": "POSKO ULP BINJAI BARAT",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5,
                "min_durasi_dispatch": 39,
                "max_durasi_dispatch": 108,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17.5,
                "min_durasi_response": 925,
                "max_durasi_response": 1250,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 46,
                "min_durasi_recovery": 2602,
                "max_durasi_recovery": 2975,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 538,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 541,
                "nama_up3": "UP3 KARAWANG",
                "id_ulp": 53476,
                "nama_ulp": "ULP PRIMA KARAWANG (TT/TM)",
                "id_posko": 534761,
                "nama_posko": "POSKO ULP PRIMA KARAWANG (TT/TM)",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 12,
                "min_durasi_dispatch": 732,
                "max_durasi_dispatch": 732,
                "total_dibawah_sla_dispatch": 0,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": null,
                "min_durasi_response": null,
                "max_durasi_response": null,
                "total_dibawah_sla_response": 0,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": null,
                "min_durasi_recovery": null,
                "max_durasi_recovery": null,
                "total_dibawah_sla_recovery": 0,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 539,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32700,
                "nama_up3": "UP3 BULUKUMBA",
                "id_ulp": 32740,
                "nama_ulp": "ULP BANTAENG",
                "id_posko": 327401,
                "nama_posko": "POSKO ULP BANTAENG",
                "total": 4,
                "total_selesai": 4,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5,
                "min_durasi_dispatch": 26,
                "max_durasi_dispatch": 64,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 28.25,
                "min_durasi_response": 1151,
                "max_durasi_response": 2425,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 42.5,
                "min_durasi_recovery": 1913,
                "max_durasi_recovery": 3616,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 540,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1405,
                "nama_up3": "UP3 MUARO BUNGO",
                "id_ulp": 14410,
                "nama_ulp": "ULP BANGKO",
                "id_posko": 144101,
                "nama_posko": "POSKO ULP BANGKO",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 159,
                "max_durasi_dispatch": 159,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13,
                "min_durasi_response": 820,
                "max_durasi_response": 820,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22,
                "min_durasi_recovery": 1370,
                "max_durasi_recovery": 1370,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 541,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 143,
                "nama_up3": "UP3 BOJONEGORO",
                "id_ulp": 51807,
                "nama_ulp": "ULP JATIROGO",
                "id_posko": 518077,
                "nama_posko": "POSKO ULP JATIROGO",
                "total": 59,
                "total_selesai": 59,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.6,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 656,
                "total_dibawah_sla_dispatch": 33,
                "total_diatas_sla_dispatch": 17,
                "avg_durasi_response": 21.142857142857142,
                "min_durasi_response": 150,
                "max_durasi_response": 4642,
                "total_dibawah_sla_response": 46,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 32.142857142857146,
                "min_durasi_recovery": 721,
                "max_durasi_recovery": 4925,
                "total_dibawah_sla_recovery": 49,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 542,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 184,
                "nama_up3": "UP3 RENGAT",
                "id_ulp": 18430,
                "nama_ulp": "ULP KUALA ENOK",
                "id_posko": 184301,
                "nama_posko": "POSKO ULP KUALA ENOK",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.2222222222222223,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 465,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 13,
                "min_durasi_response": 595,
                "max_durasi_response": 1370,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.2,
                "min_durasi_recovery": 1093,
                "max_durasi_recovery": 1626,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 543,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52000,
                "nama_up3": "UP3 KUDUS",
                "id_ulp": 52006,
                "nama_ulp": "ULP REMBANG",
                "id_posko": 520061,
                "nama_posko": "POSKO ULP REMBANG",
                "total": 48,
                "total_selesai": 48,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.425531914893617,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 418,
                "total_dibawah_sla_dispatch": 46,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 17.07894736842105,
                "min_durasi_response": 407,
                "max_durasi_response": 1775,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.81578947368421,
                "min_durasi_recovery": 906,
                "max_durasi_recovery": 5511,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 544,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 147,
                "nama_up3": "UP3 MADIUN",
                "id_ulp": 51503,
                "nama_ulp": "ULP MAGETAN",
                "id_posko": 515032,
                "nama_posko": "POSKO ULP MAGETAN",
                "total": 49,
                "total_selesai": 49,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.5,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 458,
                "total_dibawah_sla_dispatch": 28,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 17,
                "min_durasi_response": 630,
                "max_durasi_response": 1785,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29.133333333333333,
                "min_durasi_recovery": 1192,
                "max_durasi_recovery": 2531,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 545,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13100,
                "nama_up3": "UP3 PADANG",
                "id_ulp": 13103,
                "nama_ulp": "ULP INDARUNG",
                "id_posko": 131031,
                "nama_posko": "POSKO ULP INDARUNG",
                "total": 66,
                "total_selesai": 66,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.49230769230769234,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 203,
                "total_dibawah_sla_dispatch": 65,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 25.076923076923077,
                "min_durasi_response": 363,
                "max_durasi_response": 5321,
                "total_dibawah_sla_response": 35,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 34.36666666666667,
                "min_durasi_recovery": 827,
                "max_durasi_recovery": 3058,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 546,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 183,
                "nama_up3": "UP3 TANJUNGPINANG",
                "id_ulp": 18306,
                "nama_ulp": "ULP TANJUNG BATU",
                "id_posko": 183061,
                "nama_posko": "POSKO ULP TANJUNG BATU",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.2,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 77,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9.6,
                "min_durasi_response": 511,
                "max_durasi_response": 672,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 16.4,
                "min_durasi_recovery": 798,
                "max_durasi_recovery": 1244,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 547,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32900,
                "nama_up3": "UP3 MAMUJU",
                "id_ulp": 32960,
                "nama_ulp": "ULP MAMASA",
                "id_posko": 329601,
                "nama_posko": "POSKO ULP MAMASA",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 30,
                "max_durasi_dispatch": 34,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.333333333333332,
                "min_durasi_response": 1025,
                "max_durasi_response": 1436,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.666666666666668,
                "min_durasi_recovery": 1541,
                "max_durasi_recovery": 2300,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 548,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 531,
                "nama_up3": "UP3 BOGOR",
                "id_ulp": 53841,
                "nama_ulp": "ULP BOGOR BARAT",
                "id_posko": 538411,
                "nama_posko": "POSKO ULP BOGOR BARAT",
                "total": 76,
                "total_selesai": 76,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.208955223880597,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 1397,
                "total_dibawah_sla_dispatch": 63,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 31.120689655172413,
                "min_durasi_response": 425,
                "max_durasi_response": 4128,
                "total_dibawah_sla_response": 52,
                "total_diatas_sla_response": 6,
                "avg_durasi_recovery": 54.339285714285715,
                "min_durasi_recovery": 1128,
                "max_durasi_recovery": 5997,
                "total_dibawah_sla_recovery": 56,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 549,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12100,
                "nama_up3": "UP3 PEMATANG SIANTAR",
                "id_ulp": 12113,
                "nama_ulp": "ULP PARAPAT",
                "id_posko": 121133,
                "nama_posko": "POSKO ULP PARAPAT",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 98,
                "max_durasi_dispatch": 98,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 12,
                "min_durasi_response": 743,
                "max_durasi_response": 743,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22,
                "min_durasi_recovery": 1324,
                "max_durasi_recovery": 1324,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 550,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31200,
                "nama_up3": "UP3 PALU",
                "id_ulp": 31260,
                "nama_ulp": "ULP PARIGI",
                "id_posko": 312601,
                "nama_posko": "POSKO ULP PARIGI",
                "total": 22,
                "total_selesai": 22,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.375,
                "min_durasi_dispatch": 27,
                "max_durasi_dispatch": 113,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 24.5,
                "min_durasi_response": 767,
                "max_durasi_response": 2711,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 37.375,
                "min_durasi_recovery": 1337,
                "max_durasi_recovery": 3775,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 551,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 548,
                "nama_up3": "UP3 INDRAMAYU",
                "id_ulp": 53404,
                "nama_ulp": "ULP CIKEDUNG",
                "id_posko": 534041,
                "nama_posko": "POSKO ULP CIKEDUNG",
                "total": 30,
                "total_selesai": 30,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.9583333333333333,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 526,
                "total_dibawah_sla_dispatch": 21,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 15.272727272727273,
                "min_durasi_response": 679,
                "max_durasi_response": 1139,
                "total_dibawah_sla_response": 22,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.363636363636363,
                "min_durasi_recovery": 1218,
                "max_durasi_recovery": 1847,
                "total_dibawah_sla_recovery": 22,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 552,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1403,
                "nama_up3": "UP3 BENGKULU",
                "id_ulp": 14680,
                "nama_ulp": "ULP MUKOMUKO",
                "id_posko": 146801,
                "nama_posko": "POSKO ULP MUKOMUKO",
                "total": 7,
                "total_selesai": 7,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": null,
                "min_durasi_dispatch": null,
                "max_durasi_dispatch": null,
                "total_dibawah_sla_dispatch": 0,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": null,
                "min_durasi_response": null,
                "max_durasi_response": null,
                "total_dibawah_sla_response": 0,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": null,
                "min_durasi_recovery": null,
                "max_durasi_recovery": null,
                "total_dibawah_sla_recovery": 0,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 553,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 319,
                "nama_up3": "UP3 KETAPANG",
                "id_ulp": 21430,
                "nama_ulp": "ULP TUMBANG TITI",
                "id_posko": 214301,
                "nama_posko": "POSKO ULP TUMBANG TITI",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4,
                "min_durasi_dispatch": 232,
                "max_durasi_dispatch": 329,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17,
                "min_durasi_response": 1056,
                "max_durasi_response": 1063,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23,
                "min_durasi_recovery": 1275,
                "max_durasi_recovery": 1510,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 554,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 539,
                "nama_up3": "UP3 GUNUNG PUTRI",
                "id_ulp": 53861,
                "nama_ulp": "ULP CITEUREUP",
                "id_posko": 538611,
                "nama_posko": "POSKO ULP CITEUREUP",
                "total": 60,
                "total_selesai": 60,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8095238095238095,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 537,
                "total_dibawah_sla_dispatch": 41,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 24.452380952380953,
                "min_durasi_response": 952,
                "max_durasi_response": 2573,
                "total_dibawah_sla_response": 42,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 45.36585365853659,
                "min_durasi_recovery": 1752,
                "max_durasi_recovery": 3962,
                "total_dibawah_sla_recovery": 41,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 555,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 421,
                "nama_up3": "UP3 JAYAPURA",
                "id_ulp": 42160,
                "nama_ulp": "ULP ARSO ",
                "id_posko": 421601,
                "nama_posko": "POSKO ULP ARSO ",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 41,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 35.5,
                "min_durasi_response": 1011,
                "max_durasi_response": 3512,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 46.2,
                "min_durasi_recovery": 2060,
                "max_durasi_recovery": 3794,
                "total_dibawah_sla_recovery": 10,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 556,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17172,
                "nama_up3": "UP3 METRO",
                "id_ulp": 17220,
                "nama_ulp": "ULP BANDAR JAYA",
                "id_posko": 172201,
                "nama_posko": "POSKO ULP BANDAR JAYA",
                "total": 40,
                "total_selesai": 40,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.871794871794872,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 1122,
                "total_dibawah_sla_dispatch": 25,
                "total_diatas_sla_dispatch": 14,
                "avg_durasi_response": 27.05128205128205,
                "min_durasi_response": 926,
                "max_durasi_response": 3652,
                "total_dibawah_sla_response": 36,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 47.717948717948715,
                "min_durasi_recovery": 1680,
                "max_durasi_recovery": 4280,
                "total_dibawah_sla_recovery": 39,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 557,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 181,
                "nama_up3": "UP3 PEKANBARU",
                "id_ulp": 18150,
                "nama_ulp": "ULP PERAWANG",
                "id_posko": 181501,
                "nama_posko": "POSKO ULP PERAWANG",
                "total": 41,
                "total_selesai": 41,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.84375,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 1337,
                "total_dibawah_sla_dispatch": 25,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 24.307692307692307,
                "min_durasi_response": 443,
                "max_durasi_response": 3597,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 42.23076923076923,
                "min_durasi_recovery": 1299,
                "max_durasi_recovery": 4578,
                "total_dibawah_sla_recovery": 13,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 558,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13200,
                "nama_up3": "UP3 BUKIT TINGGI",
                "id_ulp": 13223,
                "nama_ulp": "ULP LUBUK SIKAPING",
                "id_posko": 132231,
                "nama_posko": "POSKO ULP LUBUK SIKAPING",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3333333333333333,
                "min_durasi_dispatch": 23,
                "max_durasi_dispatch": 203,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 12,
                "min_durasi_response": 443,
                "max_durasi_response": 976,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.25,
                "min_durasi_recovery": 728,
                "max_durasi_recovery": 2452,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 559,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12100,
                "nama_up3": "UP3 PEMATANG SIANTAR",
                "id_ulp": 12112,
                "nama_ulp": "ULP PERDAGANGAN",
                "id_posko": 121122,
                "nama_posko": "POSKO ULP PERDAGANGAN",
                "total": 4,
                "total_selesai": 4,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 168,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 5.75,
                "min_durasi_response": 277,
                "max_durasi_response": 484,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 13,
                "min_durasi_recovery": 424,
                "max_durasi_recovery": 1756,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 560,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 20,
                "nama_up3": "UP3 KRAMAT JATI",
                "id_ulp": 54710,
                "nama_ulp": "UP3 KRAMAT JATI",
                "id_posko": 547101,
                "nama_posko": "POSKO CONDET",
                "total": 49,
                "total_selesai": 49,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 6.212765957446808,
                "min_durasi_dispatch": 8,
                "max_durasi_dispatch": 3701,
                "total_dibawah_sla_dispatch": 34,
                "total_diatas_sla_dispatch": 13,
                "avg_durasi_response": 27.444444444444443,
                "min_durasi_response": 881,
                "max_durasi_response": 3977,
                "total_dibawah_sla_response": 42,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 39.06666666666667,
                "min_durasi_recovery": 1138,
                "max_durasi_recovery": 4247,
                "total_dibawah_sla_recovery": 45,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 561,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52200,
                "nama_up3": "UP3 PURWOKERTO",
                "id_ulp": 52202,
                "nama_ulp": "ULP BANYUMAS",
                "id_posko": 522021,
                "nama_posko": "POSKO ULP BANYUMAS",
                "total": 49,
                "total_selesai": 49,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.28888888888888886,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 317,
                "total_dibawah_sla_dispatch": 45,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 24.804878048780488,
                "min_durasi_response": 824,
                "max_durasi_response": 2307,
                "total_dibawah_sla_response": 41,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 49.609756097560975,
                "min_durasi_recovery": 1602,
                "max_durasi_recovery": 4041,
                "total_dibawah_sla_recovery": 41,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 562,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 540,
                "nama_up3": "UP3 GARUT",
                "id_ulp": 53271,
                "nama_ulp": "ULP GARUT KOTA",
                "id_posko": 532711,
                "nama_posko": "POSKO ULP GARUT KOTA",
                "total": 31,
                "total_selesai": 31,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.88,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 193,
                "total_dibawah_sla_dispatch": 25,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 15.875,
                "min_durasi_response": 387,
                "max_durasi_response": 2147,
                "total_dibawah_sla_response": 24,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.875,
                "min_durasi_recovery": 717,
                "max_durasi_recovery": 3264,
                "total_dibawah_sla_recovery": 24,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 563,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17173,
                "nama_up3": "UP3 KOTABUMI",
                "id_ulp": 17330,
                "nama_ulp": "ULP MENGGALA",
                "id_posko": 173301,
                "nama_posko": "POSKO ULP MENGGALA",
                "total": 83,
                "total_selesai": 83,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.808219178082192,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 587,
                "total_dibawah_sla_dispatch": 46,
                "total_diatas_sla_dispatch": 27,
                "avg_durasi_response": 30.439393939393938,
                "min_durasi_response": 847,
                "max_durasi_response": 4285,
                "total_dibawah_sla_response": 60,
                "total_diatas_sla_response": 6,
                "avg_durasi_recovery": 45.96969696969697,
                "min_durasi_recovery": 1751,
                "max_durasi_recovery": 5365,
                "total_dibawah_sla_recovery": 66,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 564,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52400,
                "nama_up3": "UP3 KLATEN",
                "id_ulp": 52401,
                "nama_ulp": "ULP PEDAN",
                "id_posko": 524011,
                "nama_posko": "POSKO ULP PEDAN",
                "total": 23,
                "total_selesai": 23,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 6.578947368421052,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 1094,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 23.470588235294116,
                "min_durasi_response": 856,
                "max_durasi_response": 2607,
                "total_dibawah_sla_response": 17,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 38.94117647058823,
                "min_durasi_recovery": 1471,
                "max_durasi_recovery": 3732,
                "total_dibawah_sla_recovery": 17,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 565,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 539,
                "nama_up3": "UP3 GUNUNG PUTRI",
                "id_ulp": 53865,
                "nama_ulp": "ULP CILEUNGSI",
                "id_posko": 538651,
                "nama_posko": "POSKO ULP CILEUNGSI",
                "total": 129,
                "total_selesai": 129,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.310344827586207,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 595,
                "total_dibawah_sla_dispatch": 78,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 29.635135135135137,
                "min_durasi_response": 693,
                "max_durasi_response": 4138,
                "total_dibawah_sla_response": 64,
                "total_diatas_sla_response": 10,
                "avg_durasi_recovery": 46.472972972972975,
                "min_durasi_recovery": 1359,
                "max_durasi_recovery": 4524,
                "total_dibawah_sla_recovery": 74,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 566,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 149,
                "nama_up3": "UP3 MOJOKERTO",
                "id_ulp": 51450,
                "nama_ulp": "ULP MOJOAGUNG",
                "id_posko": 514503,
                "nama_posko": "POSKO ULP MOJOAGUNG",
                "total": 35,
                "total_selesai": 35,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.9428571428571428,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 636,
                "total_dibawah_sla_dispatch": 33,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 15.371428571428572,
                "min_durasi_response": 399,
                "max_durasi_response": 2079,
                "total_dibawah_sla_response": 35,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.571428571428573,
                "min_durasi_recovery": 514,
                "max_durasi_recovery": 2807,
                "total_dibawah_sla_recovery": 35,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 567,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 287,
                "nama_uid": "DISTRIBUSI BALI",
                "id_up3": 329,
                "nama_up3": "UP3 BALI UTARA",
                "id_ulp": 55340,
                "nama_ulp": "ULP GILIMANUK",
                "id_posko": 553404,
                "nama_posko": "POSKO ULP GILIMANUK",
                "total": 26,
                "total_selesai": 26,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.6153846153846154,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 623,
                "total_dibawah_sla_dispatch": 20,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 22.307692307692307,
                "min_durasi_response": 491,
                "max_durasi_response": 2179,
                "total_dibawah_sla_response": 26,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 34,
                "min_durasi_recovery": 1192,
                "max_durasi_recovery": 3333,
                "total_dibawah_sla_recovery": 26,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 568,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12128,
                "nama_up3": "UP3 MEDAN UTARA",
                "id_ulp": 12803,
                "nama_ulp": "ULP HELVETIA",
                "id_posko": 128031,
                "nama_posko": "POSKO ULP HELVETIA",
                "total": 64,
                "total_selesai": 64,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.0227272727272727,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 1025,
                "total_dibawah_sla_dispatch": 43,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 18.613636363636363,
                "min_durasi_response": 412,
                "max_durasi_response": 2212,
                "total_dibawah_sla_response": 44,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.45454545454545,
                "min_durasi_recovery": 1044,
                "max_durasi_recovery": 4634,
                "total_dibawah_sla_recovery": 44,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 569,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 531,
                "nama_up3": "UP3 BOGOR",
                "id_ulp": 53851,
                "nama_ulp": "ULP LEUWILIANG",
                "id_posko": 538511,
                "nama_posko": "POSKO ULP LEUWILIANG",
                "total": 50,
                "total_selesai": 50,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.1951219512195124,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 1016,
                "total_dibawah_sla_dispatch": 37,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 26.675,
                "min_durasi_response": 613,
                "max_durasi_response": 3243,
                "total_dibawah_sla_response": 39,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 41.875,
                "min_durasi_recovery": 1404,
                "max_durasi_recovery": 4209,
                "total_dibawah_sla_recovery": 40,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 570,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 17,
                "nama_up3": "UP3 CENGKARENG",
                "id_ulp": 54630,
                "nama_ulp": "UP3 CENGKARENG",
                "id_posko": 546301,
                "nama_posko": "POSKO CENGKARENG ( POSKO STT )",
                "total": 273,
                "total_selesai": 273,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.728395061728395,
                "min_durasi_dispatch": 0,
                "max_durasi_dispatch": 1344,
                "total_dibawah_sla_dispatch": 145,
                "total_diatas_sla_dispatch": 17,
                "avg_durasi_response": 35.35820895522388,
                "min_durasi_response": 683,
                "max_durasi_response": 5059,
                "total_dibawah_sla_response": 110,
                "total_diatas_sla_response": 24,
                "avg_durasi_recovery": 49.85496183206107,
                "min_durasi_recovery": 1027,
                "max_durasi_recovery": 6578,
                "total_dibawah_sla_recovery": 131,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 571,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2230,
                "nama_up3": "UP3 KOTABARU",
                "id_ulp": 22330,
                "nama_ulp": "ULP SATUI",
                "id_posko": 223301,
                "nama_posko": "POSKO ULP SATUI",
                "total": 16,
                "total_selesai": 16,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6875,
                "min_durasi_dispatch": 25,
                "max_durasi_dispatch": 354,
                "total_dibawah_sla_dispatch": 16,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.066666666666666,
                "min_durasi_response": 548,
                "max_durasi_response": 3436,
                "total_dibawah_sla_response": 14,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 36.333333333333336,
                "min_durasi_recovery": 1409,
                "max_durasi_recovery": 3862,
                "total_dibawah_sla_recovery": 15,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 572,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12400,
                "nama_up3": "UP3 PADANG SIDIMPUAN",
                "id_ulp": 12415,
                "nama_ulp": "ULP NATAL",
                "id_posko": 124155,
                "nama_posko": "POSKO ULP NATAL",
                "total": 12,
                "total_selesai": 12,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.4166666666666667,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 136,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 5.833333333333333,
                "min_durasi_response": 245,
                "max_durasi_response": 457,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 9.5,
                "min_durasi_recovery": 443,
                "max_durasi_recovery": 826,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 573,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 548,
                "nama_up3": "UP3 INDRAMAYU",
                "id_ulp": 53403,
                "nama_ulp": "ULP INDRAMAYU KOTA",
                "id_posko": 534031,
                "nama_posko": "POSKO ULP INDRAMAYU KOTA",
                "total": 33,
                "total_selesai": 33,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.652173913043478,
                "min_durasi_dispatch": 7,
                "max_durasi_dispatch": 516,
                "total_dibawah_sla_dispatch": 21,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 13.476190476190476,
                "min_durasi_response": 396,
                "max_durasi_response": 1987,
                "total_dibawah_sla_response": 21,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.3,
                "min_durasi_recovery": 869,
                "max_durasi_recovery": 1822,
                "total_dibawah_sla_recovery": 20,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 574,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 113,
                "nama_up3": "UP3 LANGSA",
                "id_ulp": 11331,
                "nama_ulp": "ULP KUALA SIMPANG",
                "id_posko": 113311,
                "nama_posko": "POSKO ULP KUALA SIMPANG",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.8,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 454,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 8.7,
                "min_durasi_response": 263,
                "max_durasi_response": 828,
                "total_dibawah_sla_response": 10,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20,
                "min_durasi_recovery": 531,
                "max_durasi_recovery": 1950,
                "total_dibawah_sla_recovery": 10,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 575,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 414,
                "nama_up3": "UP3 MASOHI",
                "id_ulp": 41410,
                "nama_ulp": "ULP BULA",
                "id_posko": 414101,
                "nama_posko": "POSKO ULP BULA",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 168,
                "max_durasi_dispatch": 168,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11,
                "min_durasi_response": 669,
                "max_durasi_response": 669,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 18,
                "min_durasi_recovery": 1123,
                "max_durasi_recovery": 1123,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 576,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 182,
                "nama_up3": "UP3 DUMAI",
                "id_ulp": 18230,
                "nama_ulp": "ULP BENGKALIS",
                "id_posko": 182301,
                "nama_posko": "POSKO ULP BENGKALIS",
                "total": 27,
                "total_selesai": 27,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.08,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 460,
                "total_dibawah_sla_dispatch": 19,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 11.333333333333334,
                "min_durasi_response": 329,
                "max_durasi_response": 1395,
                "total_dibawah_sla_response": 21,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.714285714285715,
                "min_durasi_recovery": 1135,
                "max_durasi_recovery": 4044,
                "total_dibawah_sla_recovery": 21,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 577,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 317,
                "nama_up3": "UP3 SINGKAWANG",
                "id_ulp": 21230,
                "nama_ulp": "ULP BENGKAYANG",
                "id_posko": 212301,
                "nama_posko": "POSKO ULP BENGKAYANG",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 89,
                "max_durasi_dispatch": 89,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 12,
                "min_durasi_response": 756,
                "max_durasi_response": 756,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28,
                "min_durasi_recovery": 1680,
                "max_durasi_recovery": 1680,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 578,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 320,
                "nama_up3": "UP3 MAKASSAR UTARA",
                "id_ulp": 32030,
                "nama_ulp": "ULP MAROS",
                "id_posko": 320301,
                "nama_posko": "POSKO ULP MAROS",
                "total": 30,
                "total_selesai": 30,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.8,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 941,
                "total_dibawah_sla_dispatch": 28,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 41.42857142857143,
                "min_durasi_response": 461,
                "max_durasi_response": 6913,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 10,
                "avg_durasi_recovery": 62.07142857142857,
                "min_durasi_recovery": 635,
                "max_durasi_recovery": 9509,
                "total_dibawah_sla_recovery": 28,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 579,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 143,
                "nama_up3": "UP3 BOJONEGORO",
                "id_ulp": 51806,
                "nama_ulp": "ULP BRONDONG",
                "id_posko": 518066,
                "nama_posko": "POSKO ULP BRONDONG",
                "total": 97,
                "total_selesai": 97,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6266666666666667,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 785,
                "total_dibawah_sla_dispatch": 67,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 25.181818181818183,
                "min_durasi_response": 399,
                "max_durasi_response": 5295,
                "total_dibawah_sla_response": 57,
                "total_diatas_sla_response": 9,
                "avg_durasi_recovery": 37.57575757575758,
                "min_durasi_recovery": 762,
                "max_durasi_recovery": 5601,
                "total_dibawah_sla_recovery": 66,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 580,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13300,
                "nama_up3": "UP3 SOLOK",
                "id_ulp": 13331,
                "nama_ulp": "ULP SOLOK",
                "id_posko": 133311,
                "nama_posko": "POSKO ULP SOLOK",
                "total": 24,
                "total_selesai": 24,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3333333333333333,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 195,
                "total_dibawah_sla_dispatch": 24,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 16.88888888888889,
                "min_durasi_response": 735,
                "max_durasi_response": 1937,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.411764705882355,
                "min_durasi_recovery": 1534,
                "max_durasi_recovery": 3316,
                "total_dibawah_sla_recovery": 17,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 581,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2240,
                "nama_up3": "UP3 PALANGKARAYA",
                "id_ulp": 22410,
                "nama_ulp": "ULP PALANGKARAYA BARAT",
                "id_posko": 224101,
                "nama_posko": "POSKO ULP PALANGKARAYA BARAT",
                "total": 26,
                "total_selesai": 26,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.9523809523809523,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 530,
                "total_dibawah_sla_dispatch": 19,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 26.8,
                "min_durasi_response": 1048,
                "max_durasi_response": 3062,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 39.333333333333336,
                "min_durasi_recovery": 1443,
                "max_durasi_recovery": 3763,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 582,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32600,
                "nama_up3": "UP3 PALOPO",
                "id_ulp": 32620,
                "nama_ulp": "ULP MAKALE",
                "id_posko": 326201,
                "nama_posko": "POSKO ULP MAKALE",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.4,
                "min_durasi_dispatch": 33,
                "max_durasi_dispatch": 202,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.6,
                "min_durasi_response": 729,
                "max_durasi_response": 1647,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24,
                "min_durasi_recovery": 799,
                "max_durasi_recovery": 1735,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 583,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13100,
                "nama_up3": "UP3 PADANG",
                "id_ulp": 13107,
                "nama_ulp": "ULP PAINAN",
                "id_posko": 131071,
                "nama_posko": "POSKO ULP PAINAN",
                "total": 43,
                "total_selesai": 43,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.11627906976744186,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 159,
                "total_dibawah_sla_dispatch": 43,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 12.162790697674419,
                "min_durasi_response": 354,
                "max_durasi_response": 1338,
                "total_dibawah_sla_response": 43,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.813953488372093,
                "min_durasi_recovery": 700,
                "max_durasi_recovery": 3359,
                "total_dibawah_sla_recovery": 43,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 584,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52650,
                "nama_up3": "UP3 SUKOHARJO",
                "id_ulp": 52652,
                "nama_ulp": "ULP GROGOL ( DISJATENG )",
                "id_posko": 526521,
                "nama_posko": "POSKO ULP GROGOL ( DISJATENG )",
                "total": 29,
                "total_selesai": 29,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.3793103448275863,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 338,
                "total_dibawah_sla_dispatch": 29,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 25.5,
                "min_durasi_response": 860,
                "max_durasi_response": 2561,
                "total_dibawah_sla_response": 26,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 53,
                "min_durasi_recovery": 1636,
                "max_durasi_recovery": 4828,
                "total_dibawah_sla_recovery": 26,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 585,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 44,
                "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                "id_up3": 442,
                "nama_up3": "UP3 SUMBAWA",
                "id_ulp": 44220,
                "nama_ulp": "ULP TALIWANG",
                "id_posko": 442201,
                "nama_posko": "POSKO ULP TALIWANG",
                "total": 13,
                "total_selesai": 13,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.153846153846154,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 637,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 12.384615384615385,
                "min_durasi_response": 475,
                "max_durasi_response": 1181,
                "total_dibawah_sla_response": 13,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 19.076923076923077,
                "min_durasi_recovery": 573,
                "max_durasi_recovery": 1878,
                "total_dibawah_sla_recovery": 13,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 586,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 6,
                "nama_up3": "UP3 BANDENGAN",
                "id_ulp": 54210,
                "nama_ulp": "UP3 BANDENGAN",
                "id_posko": 542101,
                "nama_posko": "POSKO BANDENGAN",
                "total": 215,
                "total_selesai": 215,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.641025641025641,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 8986,
                "total_dibawah_sla_dispatch": 137,
                "total_diatas_sla_dispatch": 19,
                "avg_durasi_response": 29.61764705882353,
                "min_durasi_response": 184,
                "max_durasi_response": 4649,
                "total_dibawah_sla_response": 108,
                "total_diatas_sla_response": 28,
                "avg_durasi_recovery": 42.18320610687023,
                "min_durasi_recovery": 283,
                "max_durasi_recovery": 7613,
                "total_dibawah_sla_recovery": 131,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 587,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 184,
                "nama_up3": "UP3 RENGAT",
                "id_ulp": 18450,
                "nama_ulp": "ULP AIR MOLEK",
                "id_posko": 184501,
                "nama_posko": "POSKO ULP AIR MOLEK",
                "total": 23,
                "total_selesai": 23,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.363636363636363,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 2521,
                "total_dibawah_sla_dispatch": 17,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 11.625,
                "min_durasi_response": 385,
                "max_durasi_response": 1342,
                "total_dibawah_sla_response": 16,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.8,
                "min_durasi_recovery": 675,
                "max_durasi_recovery": 1996,
                "total_dibawah_sla_recovery": 15,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 588,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31900,
                "nama_up3": "UP3 LUWUK",
                "id_ulp": 31950,
                "nama_ulp": "ULP LUWUK",
                "id_posko": 319501,
                "nama_posko": "POSKO ULP LUWUK",
                "total": 25,
                "total_selesai": 25,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.75,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 471,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 39.608695652173914,
                "min_durasi_response": 195,
                "max_durasi_response": 7490,
                "total_dibawah_sla_response": 16,
                "total_diatas_sla_response": 7,
                "avg_durasi_recovery": 63.73913043478261,
                "min_durasi_recovery": 1576,
                "max_durasi_recovery": 8839,
                "total_dibawah_sla_recovery": 23,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 589,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 411,
                "nama_up3": "UP3 AMBON",
                "id_ulp": 41199,
                "nama_ulp": "ULP MAKO",
                "id_posko": 411991,
                "nama_posko": "POSKO ULP MAKO",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.5,
                "min_durasi_dispatch": 299,
                "max_durasi_dispatch": 463,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 27,
                "min_durasi_response": 1389,
                "max_durasi_response": 1910,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36,
                "min_durasi_recovery": 1762,
                "max_durasi_recovery": 2610,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 590,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 157,
                "nama_up3": "UP3 SURABAYA UTARA",
                "id_ulp": 51106,
                "nama_ulp": "ULP EMBONG WUNGU",
                "id_posko": 511065,
                "nama_posko": "POSKO ULP EMBONG WUNGU",
                "total": 20,
                "total_selesai": 20,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.1578947368421053,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 439,
                "total_dibawah_sla_dispatch": 18,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 14.894736842105264,
                "min_durasi_response": 353,
                "max_durasi_response": 1565,
                "total_dibawah_sla_response": 19,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28.38888888888889,
                "min_durasi_recovery": 487,
                "max_durasi_recovery": 2817,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 591,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 155,
                "nama_up3": "UP3 SURABAYA BARAT",
                "id_ulp": 51163,
                "nama_ulp": "ULP MENGANTI",
                "id_posko": 511633,
                "nama_posko": "POSKO ULP MENGANTI",
                "total": 39,
                "total_selesai": 39,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.1025641025641026,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 586,
                "total_dibawah_sla_dispatch": 37,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 11.871794871794872,
                "min_durasi_response": 242,
                "max_durasi_response": 1702,
                "total_dibawah_sla_response": 39,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 20.692307692307693,
                "min_durasi_recovery": 415,
                "max_durasi_recovery": 2347,
                "total_dibawah_sla_recovery": 39,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 592,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52100,
                "nama_up3": "UP3 YOGYAKARTA",
                "id_ulp": 52104,
                "nama_ulp": "ULP SEDAYU",
                "id_posko": 521041,
                "nama_posko": "POSKO ULP SEDAYU",
                "total": 188,
                "total_selesai": 188,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 14.707142857142857,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 5504,
                "total_dibawah_sla_dispatch": 73,
                "total_diatas_sla_dispatch": 67,
                "avg_durasi_response": 59.97826086956522,
                "min_durasi_response": 941,
                "max_durasi_response": 8743,
                "total_dibawah_sla_response": 45,
                "total_diatas_sla_response": 47,
                "avg_durasi_recovery": 81.01123595505618,
                "min_durasi_recovery": 1666,
                "max_durasi_recovery": 9934,
                "total_dibawah_sla_recovery": 89,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 593,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31200,
                "nama_up3": "UP3 PALU",
                "id_ulp": 31290,
                "nama_ulp": "ULP KOLONEDALE",
                "id_posko": 312901,
                "nama_posko": "POSKO ULP KOLONEDALE",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 44,
                "max_durasi_dispatch": 44,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 34,
                "min_durasi_response": 2056,
                "max_durasi_response": 2056,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 49,
                "min_durasi_recovery": 2944,
                "max_durasi_recovery": 2944,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 594,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32200,
                "nama_up3": "UP3 WATAMPONE",
                "id_ulp": 32240,
                "nama_ulp": "ULP SENGKANG",
                "id_posko": 322401,
                "nama_posko": "POSKO ULP SENGKANG",
                "total": 47,
                "total_selesai": 47,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.608695652173913,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 474,
                "total_dibawah_sla_dispatch": 41,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 32.7,
                "min_durasi_response": 460,
                "max_durasi_response": 7132,
                "total_dibawah_sla_response": 24,
                "total_diatas_sla_response": 6,
                "avg_durasi_recovery": 52,
                "min_durasi_recovery": 925,
                "max_durasi_recovery": 10564,
                "total_dibawah_sla_recovery": 29,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 595,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52200,
                "nama_up3": "UP3 PURWOKERTO",
                "id_ulp": 52201,
                "nama_ulp": "ULP PURWOKERTO KOTA",
                "id_posko": 522011,
                "nama_posko": "POSKO ULP PURWOKERTO KOTA",
                "total": 120,
                "total_selesai": 120,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.34579439252336447,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 346,
                "total_dibawah_sla_dispatch": 107,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.528089887640448,
                "min_durasi_response": 484,
                "max_durasi_response": 2075,
                "total_dibawah_sla_response": 89,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 44.02247191011236,
                "min_durasi_recovery": 1381,
                "max_durasi_recovery": 3684,
                "total_dibawah_sla_recovery": 89,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 596,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 150,
                "nama_up3": "UP3 PAMEKASAN",
                "id_ulp": 51720,
                "nama_ulp": "ULP SAMPANG",
                "id_posko": 517203,
                "nama_posko": "POSKO ULP SAMPANG",
                "total": 136,
                "total_selesai": 136,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.44,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 454,
                "total_dibawah_sla_dispatch": 122,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 11.298387096774194,
                "min_durasi_response": 320,
                "max_durasi_response": 2864,
                "total_dibawah_sla_response": 123,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 21.04032258064516,
                "min_durasi_recovery": 481,
                "max_durasi_recovery": 3241,
                "total_dibawah_sla_recovery": 124,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 597,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 431,
                "nama_up3": "UP3 KUPANG",
                "id_ulp": 43160,
                "nama_ulp": "ULP KALABAHI",
                "id_posko": 431601,
                "nama_posko": "POSKO ULP KALABAHI",
                "total": 47,
                "total_selesai": 47,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.577777777777778,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 909,
                "total_dibawah_sla_dispatch": 37,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 35.416666666666664,
                "min_durasi_response": 396,
                "max_durasi_response": 5044,
                "total_dibawah_sla_response": 25,
                "total_diatas_sla_response": 11,
                "avg_durasi_recovery": 47.72222222222222,
                "min_durasi_recovery": 761,
                "max_durasi_recovery": 5658,
                "total_dibawah_sla_recovery": 36,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 598,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12000,
                "nama_up3": "UP3 MEDAN",
                "id_ulp": 12015,
                "nama_ulp": "ULP DELITUA",
                "id_posko": 120151,
                "nama_posko": "POSKO ULP DELITUA",
                "total": 93,
                "total_selesai": 93,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5730337078651685,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 264,
                "total_dibawah_sla_dispatch": 89,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 16.78409090909091,
                "min_durasi_response": 438,
                "max_durasi_response": 2189,
                "total_dibawah_sla_response": 88,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.53409090909091,
                "min_durasi_recovery": 853,
                "max_durasi_recovery": 3578,
                "total_dibawah_sla_recovery": 88,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 599,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 546,
                "nama_up3": "UP3 TASIKMALAYA",
                "id_ulp": 53241,
                "nama_ulp": "ULP TASIKMALAYA KOTA",
                "id_posko": 532411,
                "nama_posko": "POSKO ULP TASIKMALAYA KOTA",
                "total": 198,
                "total_selesai": 198,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.6363636363636362,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 796,
                "total_dibawah_sla_dispatch": 143,
                "total_diatas_sla_dispatch": 22,
                "avg_durasi_response": 18.782608695652176,
                "min_durasi_response": 327,
                "max_durasi_response": 2078,
                "total_dibawah_sla_response": 92,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.066666666666666,
                "min_durasi_recovery": 437,
                "max_durasi_recovery": 2565,
                "total_dibawah_sla_recovery": 90,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 600,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 114,
                "nama_up3": "UP3 MEULABOH",
                "id_ulp": 11441,
                "nama_ulp": "ULP CALANG",
                "id_posko": 114411,
                "nama_posko": "POSKO ULP CALANG",
                "total": 18,
                "total_selesai": 18,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.9444444444444444,
                "min_durasi_dispatch": 27,
                "max_durasi_dispatch": 639,
                "total_dibawah_sla_dispatch": 17,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 13.833333333333334,
                "min_durasi_response": 602,
                "max_durasi_response": 1742,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.444444444444443,
                "min_durasi_recovery": 1346,
                "max_durasi_recovery": 3313,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 601,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 415,
                "nama_up3": "UP3 SOFIFI",
                "id_ulp": 41520,
                "nama_ulp": "ULP JAILOLO",
                "id_posko": 415201,
                "nama_posko": "POSKO ULP JAILOLO",
                "total": 12,
                "total_selesai": 12,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5833333333333334,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 477,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 16.583333333333332,
                "min_durasi_response": 870,
                "max_durasi_response": 1410,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.75,
                "min_durasi_recovery": 1330,
                "max_durasi_recovery": 2032,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 602,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 112,
                "nama_up3": "UP3 LHOKSEUMAWE",
                "id_ulp": 11228,
                "nama_ulp": "ULP GANDAPURA",
                "id_posko": 112281,
                "nama_posko": "POSKO ULP GANDAPURA",
                "total": 13,
                "total_selesai": 13,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.45454545454545453,
                "min_durasi_dispatch": 36,
                "max_durasi_dispatch": 109,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 8.6,
                "min_durasi_response": 483,
                "max_durasi_response": 592,
                "total_dibawah_sla_response": 10,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.4,
                "min_durasi_recovery": 1322,
                "max_durasi_recovery": 1424,
                "total_dibawah_sla_recovery": 10,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 603,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 44,
                "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                "id_up3": 442,
                "nama_up3": "UP3 SUMBAWA",
                "id_ulp": 44240,
                "nama_ulp": "ULP SAMAWA REA",
                "id_posko": 442401,
                "nama_posko": "POSKO ULP SAMAWA REA",
                "total": 24,
                "total_selesai": 24,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.090909090909091,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 462,
                "total_dibawah_sla_dispatch": 20,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 14.25,
                "min_durasi_response": 392,
                "max_durasi_response": 2807,
                "total_dibawah_sla_response": 19,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 22.45,
                "min_durasi_recovery": 583,
                "max_durasi_recovery": 3078,
                "total_dibawah_sla_recovery": 20,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 604,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 321,
                "nama_up3": "UP3 MAKASSAR SELATAN",
                "id_ulp": 32111,
                "nama_ulp": "ULP PANAKKUKANG",
                "id_posko": 321111,
                "nama_posko": "POSKO ULP PANAKKUKANG",
                "total": 93,
                "total_selesai": 93,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.146341463414634,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 847,
                "total_dibawah_sla_dispatch": 81,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 37.71830985915493,
                "min_durasi_response": 670,
                "max_durasi_response": 6337,
                "total_dibawah_sla_response": 50,
                "total_diatas_sla_response": 21,
                "avg_durasi_recovery": 58.289855072463766,
                "min_durasi_recovery": 844,
                "max_durasi_recovery": 6494,
                "total_dibawah_sla_recovery": 69,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 605,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52000,
                "nama_up3": "UP3 KUDUS",
                "id_ulp": 52002,
                "nama_ulp": "ULP JEPARA",
                "id_posko": 520021,
                "nama_posko": "POSKO ULP JEPARA",
                "total": 102,
                "total_selesai": 102,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3297872340425532,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 567,
                "total_dibawah_sla_dispatch": 89,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 36.34615384615385,
                "min_durasi_response": 812,
                "max_durasi_response": 4622,
                "total_dibawah_sla_response": 59,
                "total_diatas_sla_response": 19,
                "avg_durasi_recovery": 57.8421052631579,
                "min_durasi_recovery": 1703,
                "max_durasi_recovery": 5633,
                "total_dibawah_sla_recovery": 76,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 606,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 415,
                "nama_up3": "UP3 SOFIFI",
                "id_ulp": 41550,
                "nama_ulp": "ULP WEDA",
                "id_posko": 415501,
                "nama_posko": "POSKO ULP WEDA",
                "total": 11,
                "total_selesai": 11,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.363636363636363,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 469,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 28.363636363636363,
                "min_durasi_response": 944,
                "max_durasi_response": 2571,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 58.45454545454545,
                "min_durasi_recovery": 1382,
                "max_durasi_recovery": 9411,
                "total_dibawah_sla_recovery": 11,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 607,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31200,
                "nama_up3": "UP3 PALU",
                "id_ulp": 31210,
                "nama_ulp": "ULP PALU KOTA",
                "id_posko": 312101,
                "nama_posko": "POSKO ULP PALU KOTA",
                "total": 86,
                "total_selesai": 86,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.4827586206896552,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 302,
                "total_dibawah_sla_dispatch": 58,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 38.40350877192982,
                "min_durasi_response": 1214,
                "max_durasi_response": 6871,
                "total_dibawah_sla_response": 47,
                "total_diatas_sla_response": 10,
                "avg_durasi_recovery": 66.57894736842105,
                "min_durasi_recovery": 2345,
                "max_durasi_recovery": 7865,
                "total_dibawah_sla_recovery": 57,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 608,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31500,
                "nama_up3": "UP3 TOLITOLI",
                "id_ulp": 31550,
                "nama_ulp": "ULP KOTARAYA",
                "id_posko": 315501,
                "nama_posko": "POSKO ULP KOTARAYA",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 33,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 24.333333333333332,
                "min_durasi_response": 642,
                "max_durasi_response": 3153,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 52.166666666666664,
                "min_durasi_recovery": 1681,
                "max_durasi_recovery": 4894,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 609,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 148,
                "nama_up3": "UP3 MALANG",
                "id_ulp": 51308,
                "nama_ulp": "ULP DAMPIT",
                "id_posko": 513088,
                "nama_posko": "POSKO ULP DAMPIT",
                "total": 36,
                "total_selesai": 36,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.625,
                "min_durasi_dispatch": 23,
                "max_durasi_dispatch": 436,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 14.928571428571429,
                "min_durasi_response": 444,
                "max_durasi_response": 1803,
                "total_dibawah_sla_response": 14,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21.642857142857142,
                "min_durasi_recovery": 883,
                "max_durasi_recovery": 1972,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 610,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 545,
                "nama_up3": "UP3 SUMEDANG",
                "id_ulp": 53511,
                "nama_ulp": "ULP SUMEDANG KOTA",
                "id_posko": 535111,
                "nama_posko": "POSKO ULP SUMEDANG KOTA",
                "total": 53,
                "total_selesai": 53,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5576923076923077,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 235,
                "total_dibawah_sla_dispatch": 52,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11,
                "min_durasi_response": 359,
                "max_durasi_response": 1268,
                "total_dibawah_sla_response": 51,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 17.470588235294116,
                "min_durasi_recovery": 706,
                "max_durasi_recovery": 1741,
                "total_dibawah_sla_recovery": 51,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 611,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 422,
                "nama_up3": "UP3 BIAK",
                "id_ulp": 42230,
                "nama_ulp": "ULP YUMDORI",
                "id_posko": 422301,
                "nama_posko": "POSKO ULP YUMDORI",
                "total": 11,
                "total_selesai": 11,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.0909090909090908,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 455,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 12.727272727272727,
                "min_durasi_response": 440,
                "max_durasi_response": 1351,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.818181818181817,
                "min_durasi_recovery": 1063,
                "max_durasi_recovery": 2206,
                "total_dibawah_sla_recovery": 11,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 612,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12100,
                "nama_up3": "UP3 PEMATANG SIANTAR",
                "id_ulp": 12114,
                "nama_ulp": "ULP TANJUNG TIRAM",
                "id_posko": 121144,
                "nama_posko": "POSKO ULP TANJUNG TIRAM",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 81,
                "max_durasi_dispatch": 81,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 10,
                "min_durasi_response": 659,
                "max_durasi_response": 659,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27,
                "min_durasi_recovery": 1653,
                "max_durasi_recovery": 1653,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 613,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52150,
                "nama_up3": "UP3 MAGELANG",
                "id_ulp": 52154,
                "nama_ulp": "ULP BOROBUDUR",
                "id_posko": 521541,
                "nama_posko": "POSKO ULP BOROBUDUR",
                "total": 80,
                "total_selesai": 80,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6285714285714286,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 1702,
                "total_dibawah_sla_dispatch": 68,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 25.78787878787879,
                "min_durasi_response": 394,
                "max_durasi_response": 3044,
                "total_dibawah_sla_response": 63,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 42.34848484848485,
                "min_durasi_recovery": 1332,
                "max_durasi_recovery": 4105,
                "total_dibawah_sla_recovery": 66,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 614,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 148,
                "nama_up3": "UP3 MALANG",
                "id_ulp": 51306,
                "nama_ulp": "ULP TUMPANG",
                "id_posko": 513066,
                "nama_posko": "POSKO ULP TUMPANG",
                "total": 52,
                "total_selesai": 52,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.1470588235294117,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 499,
                "total_dibawah_sla_dispatch": 31,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 17.147058823529413,
                "min_durasi_response": 324,
                "max_durasi_response": 1770,
                "total_dibawah_sla_response": 34,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.264705882352942,
                "min_durasi_recovery": 607,
                "max_durasi_recovery": 2390,
                "total_dibawah_sla_recovery": 34,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 615,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 542,
                "nama_up3": "UP3 MAJALAYA",
                "id_ulp": 53533,
                "nama_ulp": "ULP RANCAEKEK",
                "id_posko": 535331,
                "nama_posko": "POSKO ULP RANCAEKEK",
                "total": 44,
                "total_selesai": 43,
                "persen_selesai": 97.72727272727273,
                "total_inproses": 1,
                "persen_inproses": 2.272727272727273,
                "avg_durasi_dispatch": 1.2121212121212122,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 464,
                "total_dibawah_sla_dispatch": 29,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 13.357142857142858,
                "min_durasi_response": 451,
                "max_durasi_response": 1397,
                "total_dibawah_sla_response": 28,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 21.357142857142858,
                "min_durasi_recovery": 766,
                "max_durasi_recovery": 1876,
                "total_dibawah_sla_recovery": 28,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 616,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 538,
                "nama_up3": "UP3 DEPOK",
                "id_ulp": 53873,
                "nama_ulp": "ULP SAWANGAN",
                "id_posko": 538731,
                "nama_posko": "POSKO ULP SAWANGAN",
                "total": 182,
                "total_selesai": 182,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.287037037037037,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 2092,
                "total_dibawah_sla_dispatch": 85,
                "total_diatas_sla_dispatch": 23,
                "avg_durasi_response": 26.376344086021504,
                "min_durasi_response": 564,
                "max_durasi_response": 3308,
                "total_dibawah_sla_response": 87,
                "total_diatas_sla_response": 6,
                "avg_durasi_recovery": 41.806451612903224,
                "min_durasi_recovery": 1019,
                "max_durasi_recovery": 3677,
                "total_dibawah_sla_recovery": 93,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 617,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 431,
                "nama_up3": "UP3 KUPANG",
                "id_ulp": 43190,
                "nama_ulp": "ULP ROTE NDAO",
                "id_posko": 431901,
                "nama_posko": "POSKO ULP ROTE NDAO",
                "total": 32,
                "total_selesai": 32,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.5,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 654,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 30.92,
                "min_durasi_response": 635,
                "max_durasi_response": 2732,
                "total_dibawah_sla_response": 25,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 45.8,
                "min_durasi_recovery": 1244,
                "max_durasi_recovery": 4348,
                "total_dibawah_sla_recovery": 25,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 618,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32400,
                "nama_up3": "UP3 PINRANG",
                "id_ulp": 32410,
                "nama_ulp": "ULP SAWITTO",
                "id_posko": 324101,
                "nama_posko": "POSKO ULP SAWITTO",
                "total": 32,
                "total_selesai": 32,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.53125,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 194,
                "total_dibawah_sla_dispatch": 32,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 24.322580645161292,
                "min_durasi_response": 577,
                "max_durasi_response": 3226,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 47.36666666666667,
                "min_durasi_recovery": 1083,
                "max_durasi_recovery": 5974,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 619,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 530,
                "nama_up3": "UP3 BANDUNG",
                "id_ulp": 53567,
                "nama_ulp": "ULP CIJAWURA",
                "id_posko": 535671,
                "nama_posko": "POSKO ULP CIJAWURA",
                "total": 78,
                "total_selesai": 78,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.4339622641509433,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 468,
                "total_dibawah_sla_dispatch": 52,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 22.32075471698113,
                "min_durasi_response": 574,
                "max_durasi_response": 3496,
                "total_dibawah_sla_response": 50,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 41.79245283018868,
                "min_durasi_recovery": 1060,
                "max_durasi_recovery": 4984,
                "total_dibawah_sla_recovery": 53,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 620,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12000,
                "nama_up3": "UP3 MEDAN",
                "id_ulp": 12002,
                "nama_ulp": "ULP MEDAN BARU",
                "id_posko": 120022,
                "nama_posko": "POSKO ULP MEDAN BARU",
                "total": 95,
                "total_selesai": 95,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.9620253164556962,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 1107,
                "total_dibawah_sla_dispatch": 78,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 20.435897435897434,
                "min_durasi_response": 438,
                "max_durasi_response": 2590,
                "total_dibawah_sla_response": 78,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32.55128205128205,
                "min_durasi_recovery": 761,
                "max_durasi_recovery": 6050,
                "total_dibawah_sla_recovery": 78,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 621,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 111,
                "nama_up3": "UP3 BANDA ACEH",
                "id_ulp": 11115,
                "nama_ulp": "ULP SYIAH KUALA",
                "id_posko": 111151,
                "nama_posko": "POSKO ULP SYIAH KUALA",
                "total": 85,
                "total_selesai": 85,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3478260869565217,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 932,
                "total_dibawah_sla_dispatch": 44,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 10.951219512195122,
                "min_durasi_response": 409,
                "max_durasi_response": 2154,
                "total_dibawah_sla_response": 41,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31,
                "min_durasi_recovery": 621,
                "max_durasi_recovery": 5080,
                "total_dibawah_sla_recovery": 41,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 622,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 146,
                "nama_up3": "UP3 KEDIRI",
                "id_ulp": 51406,
                "nama_ulp": "ULP PARE",
                "id_posko": 514066,
                "nama_posko": "POSKO ULP PARE",
                "total": 56,
                "total_selesai": 56,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.130434782608696,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 735,
                "total_dibawah_sla_dispatch": 38,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 16.68888888888889,
                "min_durasi_response": 342,
                "max_durasi_response": 1810,
                "total_dibawah_sla_response": 45,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.177777777777777,
                "min_durasi_recovery": 527,
                "max_durasi_recovery": 2558,
                "total_dibawah_sla_recovery": 45,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 623,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 543,
                "nama_up3": "UP3 PURWAKARTA",
                "id_ulp": 53444,
                "nama_ulp": "ULP PURWAKARTA KOTA",
                "id_posko": 534441,
                "nama_posko": "POSKO ULP PURWAKARTA KOTA",
                "total": 57,
                "total_selesai": 57,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3148148148148149,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 584,
                "total_dibawah_sla_dispatch": 51,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 18.081632653061224,
                "min_durasi_response": 425,
                "max_durasi_response": 2629,
                "total_dibawah_sla_response": 49,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32.83673469387755,
                "min_durasi_recovery": 781,
                "max_durasi_recovery": 4736,
                "total_dibawah_sla_recovery": 49,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 624,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 426,
                "nama_up3": "UP3 TIMIKA",
                "id_ulp": 42610,
                "nama_ulp": "ULP TIMIKA KOTA",
                "id_posko": 426101,
                "nama_posko": "POSKO ULP TIMIKA KOTA",
                "total": 28,
                "total_selesai": 28,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.7037037037037037,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 1978,
                "total_dibawah_sla_dispatch": 25,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 18.625,
                "min_durasi_response": 546,
                "max_durasi_response": 3295,
                "total_dibawah_sla_response": 23,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 26.041666666666668,
                "min_durasi_recovery": 1035,
                "max_durasi_recovery": 3407,
                "total_dibawah_sla_recovery": 24,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 625,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1405,
                "nama_up3": "UP3 MUARO BUNGO",
                "id_ulp": 14460,
                "nama_ulp": "ULP SUNGAI PENUH",
                "id_posko": 144601,
                "nama_posko": "POSKO ULP SUNGAI PENUH",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.5,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 593,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 23.666666666666668,
                "min_durasi_response": 903,
                "max_durasi_response": 2027,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 37.666666666666664,
                "min_durasi_recovery": 1986,
                "max_durasi_recovery": 2538,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 626,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 437,
                "nama_up3": "UP3 FLORES BAGIAN BARAT",
                "id_ulp": 43730,
                "nama_ulp": "ULP BAJAWA",
                "id_posko": 437301,
                "nama_posko": "POSKO ULP BAJAWA",
                "total": 35,
                "total_selesai": 35,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.5483870967741935,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 472,
                "total_dibawah_sla_dispatch": 29,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 37.92857142857143,
                "min_durasi_response": 890,
                "max_durasi_response": 5036,
                "total_dibawah_sla_response": 19,
                "total_diatas_sla_response": 9,
                "avg_durasi_recovery": 56,
                "min_durasi_recovery": 1335,
                "max_durasi_recovery": 5881,
                "total_dibawah_sla_recovery": 28,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 627,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 145,
                "nama_up3": "UP3 JEMBER",
                "id_ulp": 51607,
                "nama_ulp": "ULP TANGGUL",
                "id_posko": 516077,
                "nama_posko": "POSKO ULP TANGGUL",
                "total": 51,
                "total_selesai": 51,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.8857142857142857,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 809,
                "total_dibawah_sla_dispatch": 25,
                "total_diatas_sla_dispatch": 10,
                "avg_durasi_response": 19.942857142857143,
                "min_durasi_response": 573,
                "max_durasi_response": 2372,
                "total_dibawah_sla_response": 35,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28.8,
                "min_durasi_recovery": 1067,
                "max_durasi_recovery": 2847,
                "total_dibawah_sla_recovery": 35,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 628,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1401,
                "nama_up3": "UP3 PALEMBANG",
                "id_ulp": 14120,
                "nama_ulp": "ULP SUKARAME",
                "id_posko": 141201,
                "nama_posko": "POSKO ULP SUKARAME",
                "total": 160,
                "total_selesai": 160,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 6.653846153846154,
                "min_durasi_dispatch": 52,
                "max_durasi_dispatch": 2256,
                "total_dibawah_sla_dispatch": 17,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 24.736842105263158,
                "min_durasi_response": 406,
                "max_durasi_response": 3503,
                "total_dibawah_sla_response": 16,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 43.473684210526315,
                "min_durasi_recovery": 1123,
                "max_durasi_recovery": 5961,
                "total_dibawah_sla_recovery": 19,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 629,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 111,
                "nama_up3": "UP3 BANDA ACEH",
                "id_ulp": 11112,
                "nama_ulp": "ULP LAMBARO",
                "id_posko": 111121,
                "nama_posko": "POSKO ULP LAMBARO",
                "total": 30,
                "total_selesai": 30,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8928571428571429,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 200,
                "total_dibawah_sla_dispatch": 28,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 14.115384615384615,
                "min_durasi_response": 430,
                "max_durasi_response": 2138,
                "total_dibawah_sla_response": 26,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.07692307692308,
                "min_durasi_recovery": 1499,
                "max_durasi_recovery": 2886,
                "total_dibawah_sla_recovery": 26,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 630,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 145,
                "nama_up3": "UP3 JEMBER",
                "id_ulp": 51609,
                "nama_ulp": "ULP TEMPEH",
                "id_posko": 516099,
                "nama_posko": "POSKO ULP TEMPEH",
                "total": 95,
                "total_selesai": 95,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.297872340425532,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 567,
                "total_dibawah_sla_dispatch": 34,
                "total_diatas_sla_dispatch": 13,
                "avg_durasi_response": 14.76595744680851,
                "min_durasi_response": 332,
                "max_durasi_response": 2336,
                "total_dibawah_sla_response": 47,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.27659574468085,
                "min_durasi_recovery": 864,
                "max_durasi_recovery": 2894,
                "total_dibawah_sla_recovery": 47,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 631,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12200,
                "nama_up3": "UP3 BINJAI",
                "id_ulp": 12218,
                "nama_ulp": "ULP PKL SUSU",
                "id_posko": 122188,
                "nama_posko": "POSKO ULP PKL SUSU",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 40,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 8.88888888888889,
                "min_durasi_response": 398,
                "max_durasi_response": 992,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 16.333333333333332,
                "min_durasi_recovery": 807,
                "max_durasi_recovery": 1756,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 632,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 423,
                "nama_up3": "UP3 SORONG",
                "id_ulp": 42340,
                "nama_ulp": "ULP TEMINABUAN",
                "id_posko": 423401,
                "nama_posko": "POSKO ULP TEMINABUAN",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 43,
                "max_durasi_dispatch": 314,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 30,
                "min_durasi_response": 983,
                "max_durasi_response": 2703,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 41.2,
                "min_durasi_recovery": 1923,
                "max_durasi_recovery": 3206,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 633,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 157,
                "nama_up3": "UP3 SURABAYA UTARA",
                "id_ulp": 51104,
                "nama_ulp": "ULP PERAK",
                "id_posko": 511043,
                "nama_posko": "POSKO ULP PERAK",
                "total": 59,
                "total_selesai": 59,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.787878787878788,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 460,
                "total_dibawah_sla_dispatch": 29,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 17.346153846153847,
                "min_durasi_response": 486,
                "max_durasi_response": 2556,
                "total_dibawah_sla_response": 26,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33,
                "min_durasi_recovery": 810,
                "max_durasi_recovery": 3298,
                "total_dibawah_sla_recovery": 25,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 634,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 317,
                "nama_up3": "UP3 SINGKAWANG",
                "id_ulp": 21240,
                "nama_ulp": "ULP SEKURA",
                "id_posko": 212401,
                "nama_posko": "POSKO ULP SEKURA",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.75,
                "min_durasi_dispatch": 23,
                "max_durasi_dispatch": 394,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 11.25,
                "min_durasi_response": 667,
                "max_durasi_response": 770,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 19.5,
                "min_durasi_recovery": 880,
                "max_durasi_recovery": 1752,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 635,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12129,
                "nama_up3": "UP3 BUKIT BARISAN",
                "id_ulp": 12902,
                "nama_ulp": "ULP TIGA BINANGA",
                "id_posko": 129021,
                "nama_posko": "POSKO ULP TIGA BINANGA",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 43,
                "max_durasi_dispatch": 53,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 4,
                "min_durasi_response": 244,
                "max_durasi_response": 248,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 6.5,
                "min_durasi_recovery": 378,
                "max_durasi_recovery": 423,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 636,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52300,
                "nama_up3": "UP3 SEMARANG",
                "id_ulp": 52309,
                "nama_ulp": "ULP WELERI",
                "id_posko": 523091,
                "nama_posko": "POSKO ULP WELERI",
                "total": 52,
                "total_selesai": 52,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.7450980392156863,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 1002,
                "total_dibawah_sla_dispatch": 49,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 26.29787234042553,
                "min_durasi_response": 562,
                "max_durasi_response": 4438,
                "total_dibawah_sla_response": 41,
                "total_diatas_sla_response": 6,
                "avg_durasi_recovery": 44.787234042553195,
                "min_durasi_recovery": 826,
                "max_durasi_recovery": 5058,
                "total_dibawah_sla_recovery": 47,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 637,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 115,
                "nama_up3": "UP3 SUBULUSSALAM",
                "id_ulp": 11552,
                "nama_ulp": "ULP SINGKIL",
                "id_posko": 115521,
                "nama_posko": "POSKO ULP SINGKIL",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.875,
                "min_durasi_dispatch": 18,
                "max_durasi_dispatch": 973,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 17.25,
                "min_durasi_response": 429,
                "max_durasi_response": 1706,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29.25,
                "min_durasi_recovery": 1098,
                "max_durasi_recovery": 2549,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 638,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 287,
                "nama_uid": "DISTRIBUSI BALI",
                "id_up3": 329,
                "nama_up3": "UP3 BALI UTARA",
                "id_ulp": 55310,
                "nama_ulp": "ULP TEJAKULA",
                "id_posko": 553103,
                "nama_posko": "POSKO ULP TEJAKULA",
                "total": 19,
                "total_selesai": 19,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.176470588235294,
                "min_durasi_dispatch": 169,
                "max_durasi_dispatch": 495,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 24.375,
                "min_durasi_response": 588,
                "max_durasi_response": 2906,
                "total_dibawah_sla_response": 15,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 34.5,
                "min_durasi_recovery": 1025,
                "max_durasi_recovery": 3473,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 639,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 287,
                "nama_uid": "DISTRIBUSI BALI",
                "id_up3": 329,
                "nama_up3": "UP3 BALI UTARA",
                "id_ulp": 55330,
                "nama_ulp": "ULP NEGARA",
                "id_posko": 553305,
                "nama_posko": "POSKO ULP NEGARA",
                "total": 24,
                "total_selesai": 24,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.958333333333333,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 541,
                "total_dibawah_sla_dispatch": 15,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 19.458333333333332,
                "min_durasi_response": 749,
                "max_durasi_response": 2267,
                "total_dibawah_sla_response": 24,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.125,
                "min_durasi_recovery": 1157,
                "max_durasi_recovery": 3154,
                "total_dibawah_sla_recovery": 24,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 640,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13300,
                "nama_up3": "UP3 SOLOK",
                "id_ulp": 13336,
                "nama_ulp": "ULP SITIUNG",
                "id_posko": 133361,
                "nama_posko": "POSKO ULP SITIUNG",
                "total": 33,
                "total_selesai": 33,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3333333333333333,
                "min_durasi_dispatch": 20,
                "max_durasi_dispatch": 239,
                "total_dibawah_sla_dispatch": 33,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 14.521739130434783,
                "min_durasi_response": 392,
                "max_durasi_response": 3126,
                "total_dibawah_sla_response": 22,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 29.318181818181817,
                "min_durasi_recovery": 831,
                "max_durasi_recovery": 3139,
                "total_dibawah_sla_recovery": 22,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 641,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13100,
                "nama_up3": "UP3 PADANG",
                "id_ulp": 13112,
                "nama_ulp": "ULP KURANJI",
                "id_posko": 131121,
                "nama_posko": "POSKO ULP KURANJI",
                "total": 96,
                "total_selesai": 96,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.9361702127659575,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 1167,
                "total_dibawah_sla_dispatch": 92,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 20.108695652173914,
                "min_durasi_response": 762,
                "max_durasi_response": 2398,
                "total_dibawah_sla_response": 46,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 40,
                "min_durasi_recovery": 1291,
                "max_durasi_recovery": 4061,
                "total_dibawah_sla_recovery": 35,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 642,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 424,
                "nama_up3": "UP3 MANOKWARI",
                "id_ulp": 42420,
                "nama_ulp": "ULP PRAFI",
                "id_posko": 424201,
                "nama_posko": "POSKO ULP PRAFI",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.8,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 502,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 38,
                "min_durasi_response": 1844,
                "max_durasi_response": 2923,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 48.75,
                "min_durasi_recovery": 2378,
                "max_durasi_recovery": 3763,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 643,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31100,
                "nama_up3": "UP3 MANADO",
                "id_ulp": 31130,
                "nama_ulp": "ULP TOMOHON",
                "id_posko": 311301,
                "nama_posko": "POSKO ULP TOMOHON",
                "total": 35,
                "total_selesai": 35,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6285714285714286,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 389,
                "total_dibawah_sla_dispatch": 34,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 31.264705882352942,
                "min_durasi_response": 579,
                "max_durasi_response": 4597,
                "total_dibawah_sla_response": 25,
                "total_diatas_sla_response": 9,
                "avg_durasi_recovery": 50.529411764705884,
                "min_durasi_recovery": 1329,
                "max_durasi_recovery": 4979,
                "total_dibawah_sla_recovery": 34,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 644,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 152,
                "nama_up3": "UP3 PONOROGO",
                "id_ulp": 51543,
                "nama_ulp": "ULP TRENGGALEK",
                "id_posko": 515432,
                "nama_posko": "POSKO ULP TRENGGALEK",
                "total": 141,
                "total_selesai": 141,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.176470588235294,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 473,
                "total_dibawah_sla_dispatch": 73,
                "total_diatas_sla_dispatch": 12,
                "avg_durasi_response": 31.763157894736842,
                "min_durasi_response": 92,
                "max_durasi_response": 4499,
                "total_dibawah_sla_response": 62,
                "total_diatas_sla_response": 14,
                "avg_durasi_recovery": 50.23287671232877,
                "min_durasi_recovery": 109,
                "max_durasi_recovery": 6019,
                "total_dibawah_sla_recovery": 73,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 645,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 153,
                "nama_up3": "UP3 SIDOARJO",
                "id_ulp": 51181,
                "nama_ulp": "ULP KRIAN",
                "id_posko": 511812,
                "nama_posko": "POSKO ULP KRIAN",
                "total": 121,
                "total_selesai": 121,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.096153846153846,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 1120,
                "total_dibawah_sla_dispatch": 73,
                "total_diatas_sla_dispatch": 31,
                "avg_durasi_response": 17.88235294117647,
                "min_durasi_response": 260,
                "max_durasi_response": 3061,
                "total_dibawah_sla_response": 101,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 31.166666666666668,
                "min_durasi_recovery": 531,
                "max_durasi_recovery": 5519,
                "total_dibawah_sla_recovery": 102,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 646,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 9,
                "nama_up3": "UP3 CIPUTAT",
                "id_ulp": 54360,
                "nama_ulp": "UP3 CIPUTAT",
                "id_posko": 543401,
                "nama_posko": "POSKO CINERE",
                "total": 17,
                "total_selesai": 17,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.888888888888889,
                "min_durasi_dispatch": 98,
                "max_durasi_dispatch": 617,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 25.285714285714285,
                "min_durasi_response": 1120,
                "max_durasi_response": 2376,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 37.857142857142854,
                "min_durasi_recovery": 1552,
                "max_durasi_recovery": 4131,
                "total_dibawah_sla_recovery": 7,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 647,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1403,
                "nama_up3": "UP3 BENGKULU",
                "id_ulp": 14620,
                "nama_ulp": "ULP KEPAHIANG",
                "id_posko": 146201,
                "nama_posko": "POSKO ULP KEPAHIANG",
                "total": 7,
                "total_selesai": 7,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 9.333333333333334,
                "min_durasi_dispatch": 33,
                "max_durasi_dispatch": 1640,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 19.333333333333332,
                "min_durasi_response": 558,
                "max_durasi_response": 1704,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.666666666666668,
                "min_durasi_recovery": 949,
                "max_durasi_recovery": 2044,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 648,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 148,
                "nama_up3": "UP3 MALANG",
                "id_ulp": 51304,
                "nama_ulp": "ULP SINGOSARI",
                "id_posko": 513044,
                "nama_posko": "POSKO ULP SINGOSARI",
                "total": 92,
                "total_selesai": 92,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.3488372093023258,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 1120,
                "total_dibawah_sla_dispatch": 38,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 19.77777777777778,
                "min_durasi_response": 343,
                "max_durasi_response": 1894,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28.88888888888889,
                "min_durasi_recovery": 494,
                "max_durasi_recovery": 2363,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 649,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 424,
                "nama_up3": "UP3 MANOKWARI",
                "id_ulp": 42440,
                "nama_ulp": "ULP BINTUNI",
                "id_posko": 424401,
                "nama_posko": "POSKO ULP BINTUNI",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.8333333333333335,
                "min_durasi_dispatch": 39,
                "max_durasi_dispatch": 650,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 23.4,
                "min_durasi_response": 848,
                "max_durasi_response": 2539,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 37.8,
                "min_durasi_recovery": 1574,
                "max_durasi_recovery": 3510,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 650,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 548,
                "nama_up3": "UP3 INDRAMAYU",
                "id_ulp": 53401,
                "nama_ulp": "ULP JATIBARANG (DISJABAR)",
                "id_posko": 534011,
                "nama_posko": "POSKO ULP JATIBARANG (DISJABAR)",
                "total": 30,
                "total_selesai": 30,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.7916666666666665,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 684,
                "total_dibawah_sla_dispatch": 16,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 17.5,
                "min_durasi_response": 830,
                "max_durasi_response": 1664,
                "total_dibawah_sla_response": 24,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28.083333333333332,
                "min_durasi_recovery": 1325,
                "max_durasi_recovery": 2138,
                "total_dibawah_sla_recovery": 24,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 651,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31700,
                "nama_up3": "UP3 KOTAMOBAGU",
                "id_ulp": 31710,
                "nama_ulp": "ULP IMANDI",
                "id_posko": 317101,
                "nama_posko": "POSKO ULP IMANDI",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3333333333333333,
                "min_durasi_dispatch": 31,
                "max_durasi_dispatch": 206,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 23.333333333333332,
                "min_durasi_response": 895,
                "max_durasi_response": 1900,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 37.666666666666664,
                "min_durasi_recovery": 1791,
                "max_durasi_recovery": 2729,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 652,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 320,
                "nama_up3": "UP3 MAKASSAR UTARA",
                "id_ulp": 32020,
                "nama_ulp": "ULP DAYA",
                "id_posko": 320201,
                "nama_posko": "POSKO ULP DAYA",
                "total": 127,
                "total_selesai": 127,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6770833333333333,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 387,
                "total_dibawah_sla_dispatch": 95,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 60.26229508196721,
                "min_durasi_response": 516,
                "max_durasi_response": 9560,
                "total_dibawah_sla_response": 27,
                "total_diatas_sla_response": 34,
                "avg_durasi_recovery": 80.03508771929825,
                "min_durasi_recovery": 1502,
                "max_durasi_recovery": 8906,
                "total_dibawah_sla_recovery": 57,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 653,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 12,
                "nama_up3": "UP3 PONDOK KOPI",
                "id_ulp": 54420,
                "nama_ulp": "UP3 PONDOK KOPI",
                "id_posko": 544301,
                "nama_posko": "POSKO KALIMALANG",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 178,
                "max_durasi_dispatch": 178,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19,
                "min_durasi_response": 1173,
                "max_durasi_response": 1173,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24,
                "min_durasi_recovery": 1491,
                "max_durasi_recovery": 1491,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 654,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 113,
                "nama_up3": "UP3 LANGSA",
                "id_ulp": 11335,
                "nama_ulp": "ULP BLANG KEJEREN",
                "id_posko": 113351,
                "nama_posko": "POSKO ULP BLANG KEJEREN",
                "total": 30,
                "total_selesai": 30,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3333333333333333,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 642,
                "total_dibawah_sla_dispatch": 27,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 12.833333333333334,
                "min_durasi_response": 629,
                "max_durasi_response": 1351,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.666666666666668,
                "min_durasi_recovery": 1304,
                "max_durasi_recovery": 2149,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 655,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 111,
                "nama_up3": "UP3 BANDA ACEH",
                "id_ulp": 11111,
                "nama_ulp": "ULP KEUDEBIENG",
                "id_posko": 111111,
                "nama_posko": "POSKO ULP KEUDEBIENG",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6666666666666666,
                "min_durasi_dispatch": 52,
                "max_durasi_dispatch": 106,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 16.666666666666668,
                "min_durasi_response": 885,
                "max_durasi_response": 1165,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33,
                "min_durasi_recovery": 1774,
                "max_durasi_recovery": 2204,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 656,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52250,
                "nama_up3": "UP3 TEGAL",
                "id_ulp": 52258,
                "nama_ulp": "ULP JATIBARANG (DISJATENG)",
                "id_posko": 522581,
                "nama_posko": "POSKO ULP JATIBARANG (DISJATENG)",
                "total": 54,
                "total_selesai": 54,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5384615384615384,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 208,
                "total_dibawah_sla_dispatch": 52,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 23.84313725490196,
                "min_durasi_response": 615,
                "max_durasi_response": 2715,
                "total_dibawah_sla_response": 51,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 49.76470588235294,
                "min_durasi_recovery": 1435,
                "max_durasi_recovery": 6301,
                "total_dibawah_sla_recovery": 51,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 657,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 147,
                "nama_up3": "UP3 MADIUN",
                "id_ulp": 51507,
                "nama_ulp": "ULP CARUBAN",
                "id_posko": 515075,
                "nama_posko": "POSKO ULP CARUBAN",
                "total": 28,
                "total_selesai": 28,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.235294117647059,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 1043,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 18.933333333333334,
                "min_durasi_response": 804,
                "max_durasi_response": 1933,
                "total_dibawah_sla_response": 15,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.428571428571427,
                "min_durasi_recovery": 1277,
                "max_durasi_recovery": 2580,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 658,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 428,
                "nama_up3": "UP3 WAMENA",
                "id_ulp": 42810,
                "nama_ulp": "ULP WAMENA KOTA",
                "id_posko": 428101,
                "nama_posko": "POSKO ULP WAMENA KOTA",
                "total": 14,
                "total_selesai": 14,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 50,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 26.571428571428573,
                "min_durasi_response": 780,
                "max_durasi_response": 4038,
                "total_dibawah_sla_response": 13,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 34.285714285714285,
                "min_durasi_recovery": 1203,
                "max_durasi_recovery": 4383,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 659,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 425,
                "nama_up3": "UP3 MERAUKE",
                "id_ulp": 42530,
                "nama_ulp": "ULP KUPRIK",
                "id_posko": 425301,
                "nama_posko": "POSKO ULP KUPRIK",
                "total": 4,
                "total_selesai": 4,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.5,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 296,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17.5,
                "min_durasi_response": 796,
                "max_durasi_response": 1777,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32,
                "min_durasi_recovery": 1435,
                "max_durasi_recovery": 2630,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 660,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13100,
                "nama_up3": "UP3 PADANG",
                "id_ulp": 13111,
                "nama_ulp": "ULP TUA PEJAT",
                "id_posko": 131111,
                "nama_posko": "POSKO ULP TUA PEJAT",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5,
                "min_durasi_dispatch": 30,
                "max_durasi_dispatch": 120,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17.125,
                "min_durasi_response": 573,
                "max_durasi_response": 1985,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.5,
                "min_durasi_recovery": 1707,
                "max_durasi_recovery": 2744,
                "total_dibawah_sla_recovery": 8,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 661,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 156,
                "nama_up3": "UP3 SURABAYA SELATAN",
                "id_ulp": 51146,
                "nama_ulp": "ULP GEDANGAN",
                "id_posko": 511465,
                "nama_posko": "POSKO ULP GEDANGAN",
                "total": 88,
                "total_selesai": 88,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.643835616438356,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 561,
                "total_dibawah_sla_dispatch": 64,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 28.893939393939394,
                "min_durasi_response": 199,
                "max_durasi_response": 7011,
                "total_dibawah_sla_response": 53,
                "total_diatas_sla_response": 13,
                "avg_durasi_recovery": 42.96923076923077,
                "min_durasi_recovery": 346,
                "max_durasi_recovery": 8592,
                "total_dibawah_sla_recovery": 65,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 662,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17172,
                "nama_up3": "UP3 METRO",
                "id_ulp": 17270,
                "nama_ulp": "ULP RUMBIA",
                "id_posko": 172701,
                "nama_posko": "POSKO ULP RUMBIA",
                "total": 32,
                "total_selesai": 32,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 721,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 27.06451612903226,
                "min_durasi_response": 1152,
                "max_durasi_response": 2654,
                "total_dibawah_sla_response": 31,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 40.774193548387096,
                "min_durasi_recovery": 1691,
                "max_durasi_recovery": 4006,
                "total_dibawah_sla_recovery": 31,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 663,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31700,
                "nama_up3": "UP3 KOTAMOBAGU",
                "id_ulp": 31720,
                "nama_ulp": "ULP INOBONTO",
                "id_posko": 317201,
                "nama_posko": "POSKO ULP INOBONTO",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 67,
                "max_durasi_dispatch": 294,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 48.5,
                "min_durasi_response": 2123,
                "max_durasi_response": 3761,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 54,
                "min_durasi_recovery": 3272,
                "max_durasi_recovery": 3272,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 664,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13300,
                "nama_up3": "UP3 SOLOK",
                "id_ulp": 13335,
                "nama_ulp": "ULP MUARA LABUH",
                "id_posko": 133351,
                "nama_posko": "POSKO ULP MUARA LABUH",
                "total": 33,
                "total_selesai": 33,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.15151515151515152,
                "min_durasi_dispatch": 21,
                "max_durasi_dispatch": 260,
                "total_dibawah_sla_dispatch": 33,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.484848484848484,
                "min_durasi_response": 431,
                "max_durasi_response": 1755,
                "total_dibawah_sla_response": 33,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.03030303030303,
                "min_durasi_recovery": 1063,
                "max_durasi_recovery": 3136,
                "total_dibawah_sla_recovery": 33,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 665,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 145,
                "nama_up3": "UP3 JEMBER",
                "id_ulp": 51602,
                "nama_ulp": "ULP LUMAJANG",
                "id_posko": 516022,
                "nama_posko": "POSKO ULP LUMAJANG",
                "total": 124,
                "total_selesai": 124,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.3333333333333335,
                "min_durasi_dispatch": 31,
                "max_durasi_dispatch": 596,
                "total_dibawah_sla_dispatch": 25,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 25.533333333333335,
                "min_durasi_response": 662,
                "max_durasi_response": 2904,
                "total_dibawah_sla_response": 29,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 41.4,
                "min_durasi_recovery": 1493,
                "max_durasi_recovery": 7229,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 666,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 411,
                "nama_up3": "UP3 AMBON",
                "id_ulp": 41130,
                "nama_ulp": "ULP BAGUALA",
                "id_posko": 411301,
                "nama_posko": "POSKO ULP BAGUALA",
                "total": 31,
                "total_selesai": 31,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.72,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 948,
                "total_dibawah_sla_dispatch": 21,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 23.38095238095238,
                "min_durasi_response": 901,
                "max_durasi_response": 2134,
                "total_dibawah_sla_response": 21,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 43.23809523809524,
                "min_durasi_recovery": 2067,
                "max_durasi_recovery": 3539,
                "total_dibawah_sla_recovery": 21,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 667,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12300,
                "nama_up3": "UP3 SIBOLGA",
                "id_ulp": 12301,
                "nama_ulp": "ULP SIBOLGA KOTA",
                "id_posko": 123011,
                "nama_posko": "POSKO ULP SIBOLGA KOTA",
                "total": 54,
                "total_selesai": 54,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.34615384615384615,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 307,
                "total_dibawah_sla_dispatch": 52,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 10.34,
                "min_durasi_response": 183,
                "max_durasi_response": 2486,
                "total_dibawah_sla_response": 50,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.26,
                "min_durasi_recovery": 1162,
                "max_durasi_recovery": 3908,
                "total_dibawah_sla_recovery": 50,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 668,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 537,
                "nama_up3": "UP3 CIREBON",
                "id_ulp": 53311,
                "nama_ulp": "ULP CIREBON KOTA",
                "id_posko": 533111,
                "nama_posko": "POSKO ULP CIREBON KOTA",
                "total": 67,
                "total_selesai": 67,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.127272727272727,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 933,
                "total_dibawah_sla_dispatch": 42,
                "total_diatas_sla_dispatch": 13,
                "avg_durasi_response": 18.8,
                "min_durasi_response": 592,
                "max_durasi_response": 1690,
                "total_dibawah_sla_response": 40,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32.705882352941174,
                "min_durasi_recovery": 1057,
                "max_durasi_recovery": 3062,
                "total_dibawah_sla_recovery": 34,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 669,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 321,
                "nama_up3": "UP3 MAKASSAR SELATAN",
                "id_ulp": 32151,
                "nama_ulp": "ULP TAKALAR",
                "id_posko": 321511,
                "nama_posko": "POSKO ULP TAKALAR",
                "total": 46,
                "total_selesai": 46,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.17777777777777778,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 261,
                "total_dibawah_sla_dispatch": 45,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 14.886363636363637,
                "min_durasi_response": 222,
                "max_durasi_response": 2874,
                "total_dibawah_sla_response": 43,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 28.022727272727273,
                "min_durasi_recovery": 686,
                "max_durasi_recovery": 3538,
                "total_dibawah_sla_recovery": 44,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 670,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31800,
                "nama_up3": "UP3 TAHUNA",
                "id_ulp": 31810,
                "nama_ulp": "ULP SIAU",
                "id_posko": 318101,
                "nama_posko": "POSKO ULP SIAU",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3,
                "min_durasi_dispatch": 188,
                "max_durasi_dispatch": 188,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": null,
                "min_durasi_response": null,
                "max_durasi_response": null,
                "total_dibawah_sla_response": 0,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": null,
                "min_durasi_recovery": null,
                "max_durasi_recovery": null,
                "total_dibawah_sla_recovery": 0,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 671,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 547,
                "nama_up3": "UP3 CIKARANG",
                "id_ulp": 53701,
                "nama_ulp": "ULP TAMBUN",
                "id_posko": 537011,
                "nama_posko": "POSKO ULP TAMBUN",
                "total": 136,
                "total_selesai": 127,
                "persen_selesai": 93.38235294117648,
                "total_inproses": 9,
                "persen_inproses": 6.61764705882353,
                "avg_durasi_dispatch": 1.806201550387597,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 707,
                "total_dibawah_sla_dispatch": 124,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 18.885245901639344,
                "min_durasi_response": 763,
                "max_durasi_response": 1963,
                "total_dibawah_sla_response": 122,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.57377049180328,
                "min_durasi_recovery": 1221,
                "max_durasi_recovery": 3424,
                "total_dibawah_sla_recovery": 122,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 672,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 143,
                "nama_up3": "UP3 BOJONEGORO",
                "id_ulp": 51805,
                "nama_ulp": "ULP PADANGAN",
                "id_posko": 518055,
                "nama_posko": "POSKO ULP PADANGAN",
                "total": 42,
                "total_selesai": 42,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 918,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 25.392857142857142,
                "min_durasi_response": 356,
                "max_durasi_response": 5079,
                "total_dibawah_sla_response": 25,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 38.17857142857143,
                "min_durasi_recovery": 650,
                "max_durasi_recovery": 6476,
                "total_dibawah_sla_recovery": 28,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 673,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 316,
                "nama_up3": "UP3 PONTIANAK",
                "id_ulp": 21121,
                "nama_ulp": "ULP KAKAP",
                "id_posko": 211211,
                "nama_posko": "POSKO ULP KAKAP",
                "total": 31,
                "total_selesai": 31,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.4166666666666665,
                "min_durasi_dispatch": 18,
                "max_durasi_dispatch": 417,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 15.866666666666667,
                "min_durasi_response": 671,
                "max_durasi_response": 1774,
                "total_dibawah_sla_response": 15,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.733333333333334,
                "min_durasi_recovery": 1085,
                "max_durasi_recovery": 2082,
                "total_dibawah_sla_recovery": 15,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 674,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52200,
                "nama_up3": "UP3 PURWOKERTO",
                "id_ulp": 52205,
                "nama_ulp": "ULP WONOSOBO",
                "id_posko": 522051,
                "nama_posko": "POSKO ULP WONOSOBO",
                "total": 149,
                "total_selesai": 149,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.30985915492957744,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 287,
                "total_dibawah_sla_dispatch": 142,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 24.723076923076924,
                "min_durasi_response": 511,
                "max_durasi_response": 2679,
                "total_dibawah_sla_response": 130,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 49.01538461538462,
                "min_durasi_recovery": 799,
                "max_durasi_recovery": 4209,
                "total_dibawah_sla_recovery": 130,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 675,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 541,
                "nama_up3": "UP3 KARAWANG",
                "id_ulp": 53482,
                "nama_ulp": "ULP RENGASDENGKLOK",
                "id_posko": 534821,
                "nama_posko": "POSKO ULP RENGASDENGKLOK",
                "total": 55,
                "total_selesai": 55,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.5,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 467,
                "total_dibawah_sla_dispatch": 48,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 14.068181818181818,
                "min_durasi_response": 464,
                "max_durasi_response": 1204,
                "total_dibawah_sla_response": 44,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28.6046511627907,
                "min_durasi_recovery": 941,
                "max_durasi_recovery": 3344,
                "total_dibawah_sla_recovery": 43,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 676,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 161,
                "nama_uid": "WILAYAH BANGKA BELITUNG",
                "id_up3": 163,
                "nama_up3": "UP3 BANGKA",
                "id_ulp": 16120,
                "nama_ulp": "ULP MENTOK",
                "id_posko": 161201,
                "nama_posko": "POSKO ULP MENTOK",
                "total": 28,
                "total_selesai": 28,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8461538461538461,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 237,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 30.153846153846153,
                "min_durasi_response": 619,
                "max_durasi_response": 5230,
                "total_dibawah_sla_response": 22,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 50.53846153846154,
                "min_durasi_recovery": 1748,
                "max_durasi_recovery": 5724,
                "total_dibawah_sla_recovery": 26,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 677,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 541,
                "nama_up3": "UP3 KARAWANG",
                "id_ulp": 53468,
                "nama_ulp": "ULP KOSAMBI",
                "id_posko": 534681,
                "nama_posko": "POSKO ULP KOSAMBI",
                "total": 52,
                "total_selesai": 52,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.488888888888889,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 1014,
                "total_dibawah_sla_dispatch": 39,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 16.047619047619047,
                "min_durasi_response": 561,
                "max_durasi_response": 1676,
                "total_dibawah_sla_response": 42,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.075,
                "min_durasi_recovery": 962,
                "max_durasi_recovery": 3814,
                "total_dibawah_sla_recovery": 40,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 678,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 145,
                "nama_up3": "UP3 JEMBER",
                "id_ulp": 51606,
                "nama_ulp": "ULP KLAKAH",
                "id_posko": 516066,
                "nama_posko": "POSKO ULP KLAKAH",
                "total": 42,
                "total_selesai": 42,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.7,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 566,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 17.15,
                "min_durasi_response": 659,
                "max_durasi_response": 1743,
                "total_dibawah_sla_response": 20,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.4,
                "min_durasi_recovery": 1091,
                "max_durasi_recovery": 2546,
                "total_dibawah_sla_recovery": 20,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 679,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 544,
                "nama_up3": "UP3 SUKABUMI",
                "id_ulp": 53659,
                "nama_ulp": "ULP CICURUG",
                "id_posko": 536591,
                "nama_posko": "POSKO ULP CICURUG",
                "total": 26,
                "total_selesai": 26,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.16,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 306,
                "total_dibawah_sla_dispatch": 25,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 14.24,
                "min_durasi_response": 136,
                "max_durasi_response": 1678,
                "total_dibawah_sla_response": 25,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.8,
                "min_durasi_recovery": 229,
                "max_durasi_recovery": 2649,
                "total_dibawah_sla_recovery": 25,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 680,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52350,
                "nama_up3": "UP3 SALATIGA",
                "id_ulp": 52351,
                "nama_ulp": "ULP SALATIGA KOTA",
                "id_posko": 523511,
                "nama_posko": "POSKO ULP SALATIGA KOTA",
                "total": 80,
                "total_selesai": 80,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 7.6875,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 2628,
                "total_dibawah_sla_dispatch": 56,
                "total_diatas_sla_dispatch": 24,
                "avg_durasi_response": 34.77922077922078,
                "min_durasi_response": 672,
                "max_durasi_response": 5146,
                "total_dibawah_sla_response": 54,
                "total_diatas_sla_response": 23,
                "avg_durasi_recovery": 47.714285714285715,
                "min_durasi_recovery": 954,
                "max_durasi_recovery": 6231,
                "total_dibawah_sla_recovery": 77,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 681,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 231,
                "nama_up3": "UP3 SAMARINDA",
                "id_ulp": 23157,
                "nama_ulp": "ULP SAMARINDA ILIR",
                "id_posko": 231571,
                "nama_posko": "POSKO ULP SAMARINDA ILIR",
                "total": 37,
                "total_selesai": 37,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.837837837837838,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 660,
                "total_dibawah_sla_dispatch": 22,
                "total_diatas_sla_dispatch": 15,
                "avg_durasi_response": 32.878787878787875,
                "min_durasi_response": 795,
                "max_durasi_response": 4559,
                "total_dibawah_sla_response": 28,
                "total_diatas_sla_response": 5,
                "avg_durasi_recovery": 49.21212121212121,
                "min_durasi_recovery": 1501,
                "max_durasi_recovery": 7145,
                "total_dibawah_sla_recovery": 33,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 682,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32800,
                "nama_up3": "UP3 BAUBAU",
                "id_ulp": 32830,
                "nama_ulp": "ULP MAWASANGKA",
                "id_posko": 328301,
                "nama_posko": "POSKO ULP MAWASANGKA",
                "total": 51,
                "total_selesai": 51,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.45098039215686275,
                "min_durasi_dispatch": 26,
                "max_durasi_dispatch": 313,
                "total_dibawah_sla_dispatch": 51,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.980392156862745,
                "min_durasi_response": 186,
                "max_durasi_response": 2398,
                "total_dibawah_sla_response": 51,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 38.6078431372549,
                "min_durasi_recovery": 956,
                "max_durasi_recovery": 4341,
                "total_dibawah_sla_recovery": 51,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 683,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 422,
                "nama_up3": "UP3 BIAK",
                "id_ulp": 42220,
                "nama_ulp": "ULP SERUI",
                "id_posko": 422201,
                "nama_posko": "POSKO ULP SERUI",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.1666666666666665,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 278,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 25,
                "min_durasi_response": 686,
                "max_durasi_response": 2449,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35,
                "min_durasi_recovery": 1593,
                "max_durasi_recovery": 2981,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 684,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 412,
                "nama_up3": "UP3 TERNATE",
                "id_ulp": 41292,
                "nama_ulp": "ULP BOBONG",
                "id_posko": 412921,
                "nama_posko": "POSKO ULP BOBONG",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.8333333333333335,
                "min_durasi_dispatch": 65,
                "max_durasi_dispatch": 676,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 19.666666666666668,
                "min_durasi_response": 642,
                "max_durasi_response": 2573,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 39.5,
                "min_durasi_recovery": 1283,
                "max_durasi_recovery": 3096,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 685,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 536,
                "nama_up3": "UP3 CIMAHI",
                "id_ulp": 53599,
                "nama_ulp": "ULP CIMAHI SELATAN",
                "id_posko": 535991,
                "nama_posko": "POSKO ULP CIMAHI SELATAN",
                "total": 62,
                "total_selesai": 62,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6296296296296297,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 215,
                "total_dibawah_sla_dispatch": 54,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.37735849056604,
                "min_durasi_response": 412,
                "max_durasi_response": 2258,
                "total_dibawah_sla_response": 53,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 39.471698113207545,
                "min_durasi_recovery": 1228,
                "max_durasi_recovery": 5418,
                "total_dibawah_sla_recovery": 53,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 686,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31900,
                "nama_up3": "UP3 LUWUK",
                "id_ulp": 31920,
                "nama_ulp": "ULP BANGGAI",
                "id_posko": 319201,
                "nama_posko": "POSKO ULP BANGGAI",
                "total": 7,
                "total_selesai": 7,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.2857142857142857,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 168,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.714285714285715,
                "min_durasi_response": 815,
                "max_durasi_response": 1537,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 38,
                "min_durasi_recovery": 1927,
                "max_durasi_recovery": 2937,
                "total_dibawah_sla_recovery": 7,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 687,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 231,
                "nama_up3": "UP3 SAMARINDA",
                "id_ulp": 23112,
                "nama_ulp": "ULP TENGGARONG",
                "id_posko": 231121,
                "nama_posko": "POSKO ULP TENGGARONG",
                "total": 22,
                "total_selesai": 22,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.35,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 795,
                "total_dibawah_sla_dispatch": 10,
                "total_diatas_sla_dispatch": 10,
                "avg_durasi_response": 41.64705882352941,
                "min_durasi_response": 1537,
                "max_durasi_response": 5253,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 5,
                "avg_durasi_recovery": 73.3125,
                "min_durasi_recovery": 3009,
                "max_durasi_recovery": 6703,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 688,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13100,
                "nama_up3": "UP3 PADANG",
                "id_ulp": 13102,
                "nama_ulp": "ULP TABING",
                "id_posko": 131021,
                "nama_posko": "POSKO ULP TABING",
                "total": 60,
                "total_selesai": 60,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.1,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 596,
                "total_dibawah_sla_dispatch": 59,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 17.285714285714285,
                "min_durasi_response": 727,
                "max_durasi_response": 2577,
                "total_dibawah_sla_response": 35,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.533333333333335,
                "min_durasi_recovery": 1349,
                "max_durasi_recovery": 2142,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 689,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 430,
                "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                "id_up3": 431,
                "nama_up3": "UP3 KUPANG",
                "id_ulp": 43100,
                "nama_ulp": "ULP KUPANG",
                "id_posko": 431001,
                "nama_posko": "POSKO ULP KUPANG",
                "total": 183,
                "total_selesai": 183,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6802721088435375,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 1241,
                "total_dibawah_sla_dispatch": 139,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 27.277227722772277,
                "min_durasi_response": 574,
                "max_durasi_response": 3361,
                "total_dibawah_sla_response": 100,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 46.608247422680414,
                "min_durasi_recovery": 1054,
                "max_durasi_recovery": 7573,
                "total_dibawah_sla_recovery": 97,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 690,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 155,
                "nama_up3": "UP3 SURABAYA BARAT",
                "id_ulp": 51161,
                "nama_ulp": "ULP TAMAN",
                "id_posko": 511611,
                "nama_posko": "POSKO ULP TAMAN",
                "total": 60,
                "total_selesai": 60,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3,
                "min_durasi_dispatch": 23,
                "max_durasi_dispatch": 601,
                "total_dibawah_sla_dispatch": 47,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 13.018181818181818,
                "min_durasi_response": 349,
                "max_durasi_response": 1488,
                "total_dibawah_sla_response": 55,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25.181818181818183,
                "min_durasi_recovery": 426,
                "max_durasi_recovery": 3206,
                "total_dibawah_sla_recovery": 55,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 691,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 115,
                "nama_up3": "UP3 SUBULUSSALAM",
                "id_ulp": 11556,
                "nama_ulp": "ULP LABUHAN HAJI",
                "id_posko": 115561,
                "nama_posko": "POSKO ULP LABUHAN HAJI",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 175,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11,
                "min_durasi_response": 509,
                "max_durasi_response": 833,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29,
                "min_durasi_recovery": 1413,
                "max_durasi_recovery": 1973,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 692,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13300,
                "nama_up3": "UP3 SOLOK",
                "id_ulp": 13339,
                "nama_ulp": "ULP SUNGAI RUMBAI",
                "id_posko": 133391,
                "nama_posko": "POSKO ULP SUNGAI RUMBAI",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.888888888888889,
                "min_durasi_dispatch": 24,
                "max_durasi_dispatch": 465,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 12,
                "min_durasi_response": 732,
                "max_durasi_response": 733,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22,
                "min_durasi_recovery": 1287,
                "max_durasi_recovery": 1410,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 693,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32300,
                "nama_up3": "UP3 KENDARI",
                "id_ulp": 32360,
                "nama_ulp": "ULP UNAAHA",
                "id_posko": 323601,
                "nama_posko": "POSKO ULP UNAAHA",
                "total": 18,
                "total_selesai": 18,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.6666666666666665,
                "min_durasi_dispatch": 35,
                "max_durasi_dispatch": 1454,
                "total_dibawah_sla_dispatch": 16,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 30.61111111111111,
                "min_durasi_response": 1085,
                "max_durasi_response": 3482,
                "total_dibawah_sla_response": 14,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 53.22222222222222,
                "min_durasi_recovery": 2328,
                "max_durasi_recovery": 5953,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 694,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12300,
                "nama_up3": "UP3 SIBOLGA",
                "id_ulp": 12310,
                "nama_ulp": "ULP PORSEA",
                "id_posko": 123100,
                "nama_posko": "POSKO ULP PORSEA",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3333333333333333,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 73,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 5,
                "min_durasi_response": 259,
                "max_durasi_response": 406,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.666666666666668,
                "min_durasi_recovery": 1351,
                "max_durasi_recovery": 1428,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 695,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12400,
                "nama_up3": "UP3 PADANG SIDIMPUAN",
                "id_ulp": 12413,
                "nama_ulp": "ULP SIPIROK",
                "id_posko": 124133,
                "nama_posko": "POSKO ULP SIPIROK",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 44,
                "max_durasi_dispatch": 122,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.5,
                "min_durasi_response": 685,
                "max_durasi_response": 761,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.5,
                "min_durasi_recovery": 1221,
                "max_durasi_recovery": 1633,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 696,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 317,
                "nama_up3": "UP3 SINGKAWANG",
                "id_ulp": 21210,
                "nama_ulp": "ULP PEMANGKAT",
                "id_posko": 212101,
                "nama_posko": "POSKO ULP PEMANGKAT",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.6666666666666665,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 335,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 10.6,
                "min_durasi_response": 484,
                "max_durasi_response": 784,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 17.2,
                "min_durasi_recovery": 975,
                "max_durasi_recovery": 1171,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 697,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 146,
                "nama_up3": "UP3 KEDIRI",
                "id_ulp": 51403,
                "nama_ulp": "ULP TULUNGAGUNG",
                "id_posko": 514033,
                "nama_posko": "POSKO ULP TULUNGAGUNG",
                "total": 134,
                "total_selesai": 134,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.713178294573644,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 1118,
                "total_dibawah_sla_dispatch": 85,
                "total_diatas_sla_dispatch": 44,
                "avg_durasi_response": 17.28,
                "min_durasi_response": 140,
                "max_durasi_response": 2809,
                "total_dibawah_sla_response": 124,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 34.16129032258065,
                "min_durasi_recovery": 166,
                "max_durasi_recovery": 4829,
                "total_dibawah_sla_recovery": 124,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 698,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1403,
                "nama_up3": "UP3 BENGKULU",
                "id_ulp": 14510,
                "nama_ulp": "ULP TAIS",
                "id_posko": 145101,
                "nama_posko": "POSKO ULP TAIS",
                "total": 5,
                "total_selesai": 5,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.5,
                "min_durasi_dispatch": 185,
                "max_durasi_dispatch": 362,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 20.5,
                "min_durasi_response": 1106,
                "max_durasi_response": 1383,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 42.5,
                "min_durasi_recovery": 2287,
                "max_durasi_recovery": 2859,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 699,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52300,
                "nama_up3": "UP3 SEMARANG",
                "id_ulp": 52301,
                "nama_ulp": "ULP SEMARANG TENGAH",
                "id_posko": 523011,
                "nama_posko": "POSKO ULP SEMARANG TENGAH",
                "total": 121,
                "total_selesai": 121,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6551724137931034,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 307,
                "total_dibawah_sla_dispatch": 87,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 44.935483870967744,
                "min_durasi_response": 213,
                "max_durasi_response": 6609,
                "total_dibawah_sla_response": 35,
                "total_diatas_sla_response": 27,
                "avg_durasi_recovery": 64.8688524590164,
                "min_durasi_recovery": 1230,
                "max_durasi_recovery": 7427,
                "total_dibawah_sla_recovery": 61,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 700,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2250,
                "nama_up3": "UP3 KUALAKAPUAS",
                "id_ulp": 22530,
                "nama_ulp": "ULP TAMIYANG LAYANG",
                "id_posko": 225301,
                "nama_posko": "POSKO ULP TAMIYANG LAYANG",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.625,
                "min_durasi_dispatch": 28,
                "max_durasi_dispatch": 461,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 18.666666666666668,
                "min_durasi_response": 365,
                "max_durasi_response": 1642,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28.333333333333332,
                "min_durasi_recovery": 1395,
                "max_durasi_recovery": 2215,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 701,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52500,
                "nama_up3": "UP3 CILACAP",
                "id_ulp": 52505,
                "nama_ulp": "ULP KROYA",
                "id_posko": 525051,
                "nama_posko": "POSKO ULP KROYA",
                "total": 34,
                "total_selesai": 34,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8529411764705882,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 404,
                "total_dibawah_sla_dispatch": 33,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 13.636363636363637,
                "min_durasi_response": 104,
                "max_durasi_response": 4144,
                "total_dibawah_sla_response": 21,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 20.863636363636363,
                "min_durasi_recovery": 517,
                "max_durasi_recovery": 4670,
                "total_dibawah_sla_recovery": 22,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 702,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 412,
                "nama_up3": "UP3 TERNATE",
                "id_ulp": 41210,
                "nama_ulp": "ULP SOA SIU",
                "id_posko": 412101,
                "nama_posko": "POSKO ULP SOA SIU",
                "total": 11,
                "total_selesai": 11,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.090909090909091,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 475,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 20,
                "min_durasi_response": 750,
                "max_durasi_response": 1569,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 40,
                "min_durasi_recovery": 1814,
                "max_durasi_recovery": 3208,
                "total_dibawah_sla_recovery": 11,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 703,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12500,
                "nama_up3": "UP3 RANTAU PRAPAT",
                "id_ulp": 12511,
                "nama_ulp": "ULP TANJUNG BALAI",
                "id_posko": 125111,
                "nama_posko": "POSKO ULP TANJUNG BALAI",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.5,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 227,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20,
                "min_durasi_response": 1196,
                "max_durasi_response": 1288,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 55.5,
                "min_durasi_recovery": 2285,
                "max_durasi_recovery": 4423,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 704,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 151,
                "nama_up3": "UP3 PASURUAN",
                "id_ulp": 51352,
                "nama_ulp": "ULP GRATI",
                "id_posko": 513528,
                "nama_posko": "POSKO ULP GRATI",
                "total": 62,
                "total_selesai": 62,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 701,
                "total_dibawah_sla_dispatch": 41,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 20.717391304347824,
                "min_durasi_response": 379,
                "max_durasi_response": 2760,
                "total_dibawah_sla_response": 46,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32.02173913043478,
                "min_durasi_recovery": 846,
                "max_durasi_recovery": 2944,
                "total_dibawah_sla_recovery": 46,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 705,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31100,
                "nama_up3": "UP3 MANADO",
                "id_ulp": 31160,
                "nama_ulp": "ULP RATAHAN",
                "id_posko": 311601,
                "nama_posko": "POSKO ULP RATAHAN",
                "total": 13,
                "total_selesai": 13,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.9230769230769231,
                "min_durasi_dispatch": 27,
                "max_durasi_dispatch": 176,
                "total_dibawah_sla_dispatch": 13,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 22.083333333333332,
                "min_durasi_response": 560,
                "max_durasi_response": 2923,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 43.666666666666664,
                "min_durasi_recovery": 1152,
                "max_durasi_recovery": 4043,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 706,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 116,
                "nama_up3": "UP3 SIGLI",
                "id_ulp": 11661,
                "nama_ulp": "ULP BEUREUNEUN",
                "id_posko": 116611,
                "nama_posko": "POSKO ULP BEUREUNEUN",
                "total": 34,
                "total_selesai": 34,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.9090909090909091,
                "min_durasi_dispatch": 18,
                "max_durasi_dispatch": 218,
                "total_dibawah_sla_dispatch": 33,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17.272727272727273,
                "min_durasi_response": 422,
                "max_durasi_response": 2062,
                "total_dibawah_sla_response": 33,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31,
                "min_durasi_recovery": 868,
                "max_durasi_recovery": 3241,
                "total_dibawah_sla_recovery": 33,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 707,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 541,
                "nama_up3": "UP3 KARAWANG",
                "id_ulp": 53461,
                "nama_ulp": "ULP CIKAMPEK",
                "id_posko": 534611,
                "nama_posko": "POSKO ULP CIKAMPEK",
                "total": 78,
                "total_selesai": 78,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.8846153846153846,
                "min_durasi_dispatch": 6,
                "max_durasi_dispatch": 394,
                "total_dibawah_sla_dispatch": 51,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 16.313725490196077,
                "min_durasi_response": 632,
                "max_durasi_response": 2479,
                "total_dibawah_sla_response": 51,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.083333333333336,
                "min_durasi_recovery": 1566,
                "max_durasi_recovery": 4110,
                "total_dibawah_sla_recovery": 48,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 708,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52400,
                "nama_up3": "UP3 KLATEN",
                "id_ulp": 52402,
                "nama_ulp": "ULP DELANGGU",
                "id_posko": 524021,
                "nama_posko": "POSKO ULP DELANGGU",
                "total": 16,
                "total_selesai": 16,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.375,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 790,
                "total_dibawah_sla_dispatch": 13,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 17.375,
                "min_durasi_response": 319,
                "max_durasi_response": 2223,
                "total_dibawah_sla_response": 16,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28.125,
                "min_durasi_recovery": 463,
                "max_durasi_recovery": 3554,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 709,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12000,
                "nama_up3": "UP3 MEDAN",
                "id_ulp": 12001,
                "nama_ulp": "ULP MEDAN KOTA",
                "id_posko": 120011,
                "nama_posko": "POSKO ULP MEDAN KOTA",
                "total": 78,
                "total_selesai": 78,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.24285714285714285,
                "min_durasi_dispatch": 7,
                "max_durasi_dispatch": 223,
                "total_dibawah_sla_dispatch": 70,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 18.91304347826087,
                "min_durasi_response": 619,
                "max_durasi_response": 1622,
                "total_dibawah_sla_response": 69,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 34.6231884057971,
                "min_durasi_recovery": 1122,
                "max_durasi_recovery": 2985,
                "total_dibawah_sla_recovery": 69,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 710,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 530,
                "nama_up3": "UP3 BANDUNG",
                "id_ulp": 53555,
                "nama_ulp": "ULP BANDUNG BARAT",
                "id_posko": 535551,
                "nama_posko": "POSKO ULP BANDUNG BARAT",
                "total": 57,
                "total_selesai": 57,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8979591836734694,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 271,
                "total_dibawah_sla_dispatch": 49,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.333333333333332,
                "min_durasi_response": 173,
                "max_durasi_response": 3213,
                "total_dibawah_sla_response": 46,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 41.479166666666664,
                "min_durasi_recovery": 742,
                "max_durasi_recovery": 5000,
                "total_dibawah_sla_recovery": 48,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 711,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 412,
                "nama_up3": "UP3 TERNATE",
                "id_ulp": 41280,
                "nama_ulp": "ULP SAKETA",
                "id_posko": 412801,
                "nama_posko": "POSKO ULP SAKETA",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 631,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 27,
                "min_durasi_response": 1588,
                "max_durasi_response": 1711,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 43,
                "min_durasi_recovery": 2329,
                "max_durasi_recovery": 2913,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 712,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 318,
                "nama_up3": "UP3 SANGGAU",
                "id_ulp": 21330,
                "nama_ulp": "ULP PUTUSSIBAU",
                "id_posko": 213301,
                "nama_posko": "POSKO ULP PUTUSSIBAU",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 46,
                "max_durasi_dispatch": 46,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 2,
                "min_durasi_response": 126,
                "max_durasi_response": 126,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 19,
                "min_durasi_recovery": 1151,
                "max_durasi_recovery": 1151,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 713,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 537,
                "nama_up3": "UP3 CIREBON",
                "id_ulp": 53331,
                "nama_ulp": "ULP SUMBER",
                "id_posko": 533311,
                "nama_posko": "POSKO ULP SUMBER",
                "total": 68,
                "total_selesai": 68,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.206896551724138,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 1102,
                "total_dibawah_sla_dispatch": 49,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 17.517857142857142,
                "min_durasi_response": 409,
                "max_durasi_response": 2272,
                "total_dibawah_sla_response": 56,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 41.75471698113208,
                "min_durasi_recovery": 1209,
                "max_durasi_recovery": 5238,
                "total_dibawah_sla_recovery": 53,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 714,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 535,
                "nama_up3": "UP3 CIANJUR",
                "id_ulp": 53661,
                "nama_ulp": "ULP CIANJUR KOTA",
                "id_posko": 536611,
                "nama_posko": "POSKO ULP CIANJUR KOTA",
                "total": 51,
                "total_selesai": 51,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.1568627450980393,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 725,
                "total_dibawah_sla_dispatch": 48,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 12.229166666666666,
                "min_durasi_response": 432,
                "max_durasi_response": 1670,
                "total_dibawah_sla_response": 48,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.1875,
                "min_durasi_recovery": 1052,
                "max_durasi_recovery": 3418,
                "total_dibawah_sla_recovery": 48,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 715,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 44,
                "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                "id_up3": 441,
                "nama_up3": "UP3 MATARAM",
                "id_ulp": 44130,
                "nama_ulp": "ULP TANJUNG",
                "id_posko": 441301,
                "nama_posko": "POSKO ULP TANJUNG",
                "total": 58,
                "total_selesai": 58,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.325,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 545,
                "total_dibawah_sla_dispatch": 32,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 19.433333333333334,
                "min_durasi_response": 272,
                "max_durasi_response": 2509,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 39.291666666666664,
                "min_durasi_recovery": 1056,
                "max_durasi_recovery": 3644,
                "total_dibawah_sla_recovery": 24,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 716,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 542,
                "nama_up3": "UP3 MAJALAYA",
                "id_ulp": 53532,
                "nama_ulp": "ULP SOREANG",
                "id_posko": 535321,
                "nama_posko": "POSKO ULP SOREANG",
                "total": 43,
                "total_selesai": 43,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8205128205128205,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 279,
                "total_dibawah_sla_dispatch": 39,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 15.105263157894736,
                "min_durasi_response": 390,
                "max_durasi_response": 2520,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.789473684210527,
                "min_durasi_recovery": 613,
                "max_durasi_recovery": 3432,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 717,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 149,
                "nama_up3": "UP3 MOJOKERTO",
                "id_ulp": 51453,
                "nama_ulp": "ULP JOMBANG",
                "id_posko": 514535,
                "nama_posko": "POSKO ULP JOMBANG",
                "total": 48,
                "total_selesai": 48,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.8297872340425534,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 552,
                "total_dibawah_sla_dispatch": 38,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 15.065217391304348,
                "min_durasi_response": 228,
                "max_durasi_response": 3175,
                "total_dibawah_sla_response": 44,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 21.58695652173913,
                "min_durasi_recovery": 328,
                "max_durasi_recovery": 3220,
                "total_dibawah_sla_recovery": 46,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 718,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 114,
                "nama_up3": "UP3 MEULABOH",
                "id_ulp": 11442,
                "nama_ulp": "ULP JEURAM",
                "id_posko": 114421,
                "nama_posko": "POSKO ULP JEURAM",
                "total": 21,
                "total_selesai": 21,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6842105263157894,
                "min_durasi_dispatch": 23,
                "max_durasi_dispatch": 364,
                "total_dibawah_sla_dispatch": 18,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 14.052631578947368,
                "min_durasi_response": 370,
                "max_durasi_response": 1701,
                "total_dibawah_sla_response": 19,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.57894736842105,
                "min_durasi_recovery": 855,
                "max_durasi_recovery": 3718,
                "total_dibawah_sla_recovery": 19,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 719,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 22,
                "nama_up3": "UP3 PONDOK GEDE",
                "id_ulp": 54730,
                "nama_ulp": "UP3 PONDOK GEDE",
                "id_posko": 547301,
                "nama_posko": "POSKO PONDOK GEDE",
                "total": 222,
                "total_selesai": 222,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.200913242009133,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 1983,
                "total_dibawah_sla_dispatch": 185,
                "total_diatas_sla_dispatch": 34,
                "avg_durasi_response": 29.930555555555557,
                "min_durasi_response": 647,
                "max_durasi_response": 3484,
                "total_dibawah_sla_response": 190,
                "total_diatas_sla_response": 26,
                "avg_durasi_recovery": 39.82710280373832,
                "min_durasi_recovery": 866,
                "max_durasi_recovery": 5749,
                "total_dibawah_sla_recovery": 214,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 720,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12500,
                "nama_up3": "UP3 RANTAU PRAPAT",
                "id_ulp": 12515,
                "nama_ulp": "ULP AEK NABARA",
                "id_posko": 125155,
                "nama_posko": "POSKO ULP AEK NABARA",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 49,
                "max_durasi_dispatch": 49,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11,
                "min_durasi_response": 666,
                "max_durasi_response": 666,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 71,
                "min_durasi_recovery": 4288,
                "max_durasi_recovery": 4288,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 721,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 144,
                "nama_up3": "UP3 GRESIK",
                "id_ulp": 51121,
                "nama_ulp": "ULP SIDAYU",
                "id_posko": 511212,
                "nama_posko": "POSKO ULP SIDAYU",
                "total": 30,
                "total_selesai": 30,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.2592592592592593,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 827,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 11.592592592592593,
                "min_durasi_response": 347,
                "max_durasi_response": 1150,
                "total_dibawah_sla_response": 27,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.14814814814815,
                "min_durasi_recovery": 613,
                "max_durasi_recovery": 3169,
                "total_dibawah_sla_recovery": 27,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 722,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12129,
                "nama_up3": "UP3 BUKIT BARISAN",
                "id_ulp": 12903,
                "nama_ulp": "ULP BRASTAGI",
                "id_posko": 129031,
                "nama_posko": "POSKO ULP BRASTAGI",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1,
                "min_durasi_dispatch": 95,
                "max_durasi_dispatch": 95,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 6,
                "min_durasi_response": 395,
                "max_durasi_response": 395,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 7,
                "min_durasi_recovery": 455,
                "max_durasi_recovery": 455,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 723,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2220,
                "nama_up3": "UP3 BARABAI",
                "id_ulp": 22230,
                "nama_ulp": "ULP AMUNTAI",
                "id_posko": 222301,
                "nama_posko": "POSKO ULP AMUNTAI",
                "total": 12,
                "total_selesai": 12,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.45454545454545453,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 208,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 20.8,
                "min_durasi_response": 343,
                "max_durasi_response": 3998,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 36.333333333333336,
                "min_durasi_recovery": 1317,
                "max_durasi_recovery": 3503,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 724,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52000,
                "nama_up3": "UP3 KUDUS",
                "id_ulp": 52001,
                "nama_ulp": "ULP KUDUS KOTA",
                "id_posko": 520011,
                "nama_posko": "POSKO ULP KUDUS KOTA",
                "total": 119,
                "total_selesai": 119,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.3189655172413794,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 735,
                "total_dibawah_sla_dispatch": 106,
                "total_diatas_sla_dispatch": 10,
                "avg_durasi_response": 44.75,
                "min_durasi_response": 607,
                "max_durasi_response": 5821,
                "total_dibawah_sla_response": 46,
                "total_diatas_sla_response": 30,
                "avg_durasi_recovery": 59.39473684210526,
                "min_durasi_recovery": 1027,
                "max_durasi_recovery": 6784,
                "total_dibawah_sla_recovery": 76,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 725,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 44,
                "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                "id_up3": 441,
                "nama_up3": "UP3 MATARAM",
                "id_ulp": 44110,
                "nama_ulp": "ULP CAKRANEGARA",
                "id_posko": 441101,
                "nama_posko": "POSKO ULP CAKRANEGARA",
                "total": 160,
                "total_selesai": 160,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.231404958677686,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 1850,
                "total_dibawah_sla_dispatch": 79,
                "total_diatas_sla_dispatch": 42,
                "avg_durasi_response": 33.19626168224299,
                "min_durasi_response": 576,
                "max_durasi_response": 5229,
                "total_dibawah_sla_response": 80,
                "total_diatas_sla_response": 27,
                "avg_durasi_recovery": 59.141176470588235,
                "min_durasi_recovery": 1132,
                "max_durasi_recovery": 9404,
                "total_dibawah_sla_recovery": 85,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 726,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 541,
                "nama_up3": "UP3 KARAWANG",
                "id_ulp": 53475,
                "nama_ulp": "ULP KARAWANG KOTA",
                "id_posko": 534751,
                "nama_posko": "POSKO ULP KARAWANG KOTA",
                "total": 91,
                "total_selesai": 91,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.1704545454545454,
                "min_durasi_dispatch": 4,
                "max_durasi_dispatch": 793,
                "total_dibawah_sla_dispatch": 82,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 14.135802469135802,
                "min_durasi_response": 590,
                "max_durasi_response": 2552,
                "total_dibawah_sla_response": 81,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28.102941176470587,
                "min_durasi_recovery": 1375,
                "max_durasi_recovery": 2264,
                "total_dibawah_sla_recovery": 68,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 727,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 23,
                "nama_up3": "UP3 LENTENG AGUNG",
                "id_ulp": 54740,
                "nama_ulp": "UP3 LENTENG AGUNG",
                "id_posko": 547401,
                "nama_posko": "POSKO LENTENG AGUNG",
                "total": 120,
                "total_selesai": 120,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.146788990825688,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 912,
                "total_dibawah_sla_dispatch": 103,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 19.757575757575758,
                "min_durasi_response": 300,
                "max_durasi_response": 2358,
                "total_dibawah_sla_response": 99,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.78787878787879,
                "min_durasi_recovery": 603,
                "max_durasi_recovery": 6951,
                "total_dibawah_sla_recovery": 99,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 728,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 232,
                "nama_up3": "UP3 BALIKPAPAN",
                "id_ulp": 23211,
                "nama_ulp": "ULP SAMBOJA",
                "id_posko": 232111,
                "nama_posko": "POSKO ULP SAMBOJA",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": null,
                "min_durasi_dispatch": null,
                "max_durasi_dispatch": null,
                "total_dibawah_sla_dispatch": 0,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": null,
                "min_durasi_response": null,
                "max_durasi_response": null,
                "total_dibawah_sla_response": 0,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": null,
                "min_durasi_recovery": null,
                "max_durasi_recovery": null,
                "total_dibawah_sla_recovery": 0,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 729,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 546,
                "nama_up3": "UP3 TASIKMALAYA",
                "id_ulp": 53251,
                "nama_ulp": "ULP RAJAPOLAH",
                "id_posko": 532511,
                "nama_posko": "POSKO ULP RAJAPOLAH",
                "total": 38,
                "total_selesai": 38,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.40625,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 440,
                "total_dibawah_sla_dispatch": 31,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 14.862068965517242,
                "min_durasi_response": 434,
                "max_durasi_response": 1462,
                "total_dibawah_sla_response": 29,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.96551724137931,
                "min_durasi_recovery": 835,
                "max_durasi_recovery": 2311,
                "total_dibawah_sla_recovery": 29,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 730,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 231,
                "nama_up3": "UP3 SAMARINDA",
                "id_ulp": 23141,
                "nama_ulp": "ULP MELAK",
                "id_posko": 231411,
                "nama_posko": "POSKO ULP MELAK",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.111111111111111,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 826,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 19.77777777777778,
                "min_durasi_response": 715,
                "max_durasi_response": 1522,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 39,
                "min_durasi_recovery": 1524,
                "max_durasi_recovery": 2775,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 731,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2210,
                "nama_up3": "UP3 BANJARMASIN",
                "id_ulp": 22110,
                "nama_ulp": "ULP AHMAD YANI",
                "id_posko": 221101,
                "nama_posko": "POSKO ULP AHMAD YANI",
                "total": 62,
                "total_selesai": 62,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.2641509433962264,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 943,
                "total_dibawah_sla_dispatch": 49,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 42.189189189189186,
                "min_durasi_response": 414,
                "max_durasi_response": 6848,
                "total_dibawah_sla_response": 23,
                "total_diatas_sla_response": 14,
                "avg_durasi_recovery": 58.72222222222222,
                "min_durasi_recovery": 644,
                "max_durasi_recovery": 7634,
                "total_dibawah_sla_recovery": 36,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 732,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32400,
                "nama_up3": "UP3 PINRANG",
                "id_ulp": 32440,
                "nama_ulp": "ULP ENREKANG",
                "id_posko": 324401,
                "nama_posko": "POSKO ULP ENREKANG",
                "total": 11,
                "total_selesai": 11,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.45454545454545453,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 160,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 33.63636363636363,
                "min_durasi_response": 282,
                "max_durasi_response": 6166,
                "total_dibawah_sla_response": 8,
                "total_diatas_sla_response": 3,
                "avg_durasi_recovery": 53.36363636363637,
                "min_durasi_recovery": 1315,
                "max_durasi_recovery": 6579,
                "total_dibawah_sla_recovery": 11,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 733,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 530,
                "nama_up3": "UP3 BANDUNG",
                "id_ulp": 53559,
                "nama_ulp": "ULP BANDUNG UTARA",
                "id_posko": 535591,
                "nama_posko": "POSKO ULP BANDUNG UTARA",
                "total": 110,
                "total_selesai": 110,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3095238095238095,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 396,
                "total_dibawah_sla_dispatch": 82,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 23.686746987951807,
                "min_durasi_response": 300,
                "max_durasi_response": 4120,
                "total_dibawah_sla_response": 75,
                "total_diatas_sla_response": 8,
                "avg_durasi_recovery": 40.40963855421687,
                "min_durasi_recovery": 761,
                "max_durasi_recovery": 6315,
                "total_dibawah_sla_recovery": 83,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 734,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2240,
                "nama_up3": "UP3 PALANGKARAYA",
                "id_ulp": 22420,
                "nama_ulp": "ULP KASONGAN",
                "id_posko": 224201,
                "nama_posko": "POSKO ULP KASONGAN",
                "total": 14,
                "total_selesai": 14,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.2857142857142858,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 296,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.6,
                "min_durasi_response": 495,
                "max_durasi_response": 1076,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 34.2,
                "min_durasi_recovery": 1114,
                "max_durasi_recovery": 3456,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 735,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13100,
                "nama_up3": "UP3 PADANG",
                "id_ulp": 13104,
                "nama_ulp": "ULP PARIAMAN",
                "id_posko": 131041,
                "nama_posko": "POSKO ULP PARIAMAN",
                "total": 52,
                "total_selesai": 52,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.375,
                "min_durasi_dispatch": 21,
                "max_durasi_dispatch": 198,
                "total_dibawah_sla_dispatch": 48,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.725,
                "min_durasi_response": 547,
                "max_durasi_response": 2162,
                "total_dibawah_sla_response": 40,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 40.25,
                "min_durasi_recovery": 1726,
                "max_durasi_recovery": 4064,
                "total_dibawah_sla_recovery": 40,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 736,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 145,
                "nama_up3": "UP3 JEMBER",
                "id_ulp": 51605,
                "nama_ulp": "ULP AMBULU",
                "id_posko": 516055,
                "nama_posko": "POSKO ULP AMBULU",
                "total": 169,
                "total_selesai": 169,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.7089552238805971,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 415,
                "total_dibawah_sla_dispatch": 130,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 14.465648854961833,
                "min_durasi_response": 310,
                "max_durasi_response": 2309,
                "total_dibawah_sla_response": 131,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.786259541984734,
                "min_durasi_recovery": 943,
                "max_durasi_recovery": 2910,
                "total_dibawah_sla_recovery": 131,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 737,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 235,
                "nama_up3": "UP3 KALIMANTAN UTARA",
                "id_ulp": 23520,
                "nama_ulp": "ULP TARAKAN",
                "id_posko": 235201,
                "nama_posko": "POSKO ULP TARAKAN",
                "total": 11,
                "total_selesai": 11,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 12.11111111111111,
                "min_durasi_dispatch": 255,
                "max_durasi_dispatch": 1795,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 26.444444444444443,
                "min_durasi_response": 1037,
                "max_durasi_response": 2112,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 44.111111111111114,
                "min_durasi_recovery": 1876,
                "max_durasi_recovery": 3438,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 738,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 147,
                "nama_up3": "UP3 MADIUN",
                "id_ulp": 51505,
                "nama_ulp": "ULP MAOSPATI",
                "id_posko": 515054,
                "nama_posko": "POSKO ULP MAOSPATI",
                "total": 29,
                "total_selesai": 29,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.76,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 585,
                "total_dibawah_sla_dispatch": 20,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 17.68,
                "min_durasi_response": 463,
                "max_durasi_response": 1790,
                "total_dibawah_sla_response": 25,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29.04,
                "min_durasi_recovery": 1016,
                "max_durasi_recovery": 2378,
                "total_dibawah_sla_recovery": 25,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 739,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 56,
                "nama_uid": "DISTRIBUSI BANTEN",
                "id_up3": 16,
                "nama_up3": "UP3 SERPONG",
                "id_ulp": 56620,
                "nama_ulp": "UP3 SERPONG",
                "id_posko": 566201,
                "nama_posko": "POSKO SERPONG",
                "total": 297,
                "total_selesai": 297,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.9197080291970803,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 739,
                "total_dibawah_sla_dispatch": 258,
                "total_diatas_sla_dispatch": 16,
                "avg_durasi_response": 23.28793774319066,
                "min_durasi_response": 210,
                "max_durasi_response": 6000,
                "total_dibawah_sla_response": 244,
                "total_diatas_sla_response": 13,
                "avg_durasi_recovery": 34.19367588932806,
                "min_durasi_recovery": 300,
                "max_durasi_recovery": 7673,
                "total_dibawah_sla_recovery": 253,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 740,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 150,
                "nama_up3": "UP3 PAMEKASAN",
                "id_ulp": 51750,
                "nama_ulp": "ULP KETAPANG",
                "id_posko": 517506,
                "nama_posko": "POSKO ULP KETAPANG",
                "total": 83,
                "total_selesai": 83,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.2682926829268293,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 302,
                "total_dibawah_sla_dispatch": 82,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.925,
                "min_durasi_response": 373,
                "max_durasi_response": 2768,
                "total_dibawah_sla_response": 79,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 20.21794871794872,
                "min_durasi_recovery": 694,
                "max_durasi_recovery": 2896,
                "total_dibawah_sla_recovery": 78,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 741,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12000,
                "nama_up3": "UP3 MEDAN",
                "id_ulp": 12014,
                "nama_ulp": "ULP MEDAN JOHOR",
                "id_posko": 120144,
                "nama_posko": "POSKO ULP MEDAN JOHOR",
                "total": 31,
                "total_selesai": 31,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.75,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 3624,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 24.357142857142858,
                "min_durasi_response": 546,
                "max_durasi_response": 4166,
                "total_dibawah_sla_response": 27,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 44.42857142857143,
                "min_durasi_recovery": 1029,
                "max_durasi_recovery": 6143,
                "total_dibawah_sla_recovery": 28,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 742,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 148,
                "nama_up3": "UP3 MALANG",
                "id_ulp": 51303,
                "nama_ulp": "ULP BATU",
                "id_posko": 513033,
                "nama_posko": "POSKO ULP BATU",
                "total": 53,
                "total_selesai": 53,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.633333333333334,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 1782,
                "total_dibawah_sla_dispatch": 21,
                "total_diatas_sla_dispatch": 9,
                "avg_durasi_response": 22.136363636363637,
                "min_durasi_response": 558,
                "max_durasi_response": 2647,
                "total_dibawah_sla_response": 22,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.476190476190474,
                "min_durasi_recovery": 1060,
                "max_durasi_recovery": 3404,
                "total_dibawah_sla_recovery": 21,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 743,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 157,
                "nama_up3": "UP3 SURABAYA UTARA",
                "id_ulp": 51102,
                "nama_ulp": "ULP PLOSO",
                "id_posko": 511021,
                "nama_posko": "POSKO ULP PLOSO SBU",
                "total": 33,
                "total_selesai": 33,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.606060606060606,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 656,
                "total_dibawah_sla_dispatch": 29,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 21.545454545454547,
                "min_durasi_response": 383,
                "max_durasi_response": 3795,
                "total_dibawah_sla_response": 32,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 36.06060606060606,
                "min_durasi_recovery": 1199,
                "max_durasi_recovery": 4453,
                "total_dibawah_sla_recovery": 33,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 744,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52250,
                "nama_up3": "UP3 TEGAL",
                "id_ulp": 52254,
                "nama_ulp": "ULP SLAWI",
                "id_posko": 522541,
                "nama_posko": "POSKO ULP SLAWI",
                "total": 36,
                "total_selesai": 36,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.16666666666666666,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 180,
                "total_dibawah_sla_dispatch": 36,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.96875,
                "min_durasi_response": 403,
                "max_durasi_response": 5632,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 42.75,
                "min_durasi_recovery": 827,
                "max_durasi_recovery": 6329,
                "total_dibawah_sla_recovery": 32,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 745,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 148,
                "nama_up3": "UP3 MALANG",
                "id_ulp": 51312,
                "nama_ulp": "ULP BLIMBING",
                "id_posko": 513123,
                "nama_posko": "POSKO ULP BLIMBING",
                "total": 56,
                "total_selesai": 56,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.0714285714285716,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 364,
                "total_dibawah_sla_dispatch": 27,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 15.08,
                "min_durasi_response": 215,
                "max_durasi_response": 1931,
                "total_dibawah_sla_response": 25,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 22.48,
                "min_durasi_recovery": 519,
                "max_durasi_recovery": 2114,
                "total_dibawah_sla_recovery": 25,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 746,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12000,
                "nama_up3": "UP3 MEDAN",
                "id_ulp": 12012,
                "nama_ulp": "ULP SUNGGAL",
                "id_posko": 120122,
                "nama_posko": "POSKO ULP SUNGGAL",
                "total": 57,
                "total_selesai": 57,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.6181818181818182,
                "min_durasi_dispatch": 21,
                "max_durasi_dispatch": 170,
                "total_dibawah_sla_dispatch": 55,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17.574074074074073,
                "min_durasi_response": 346,
                "max_durasi_response": 2683,
                "total_dibawah_sla_response": 54,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 37.132075471698116,
                "min_durasi_recovery": 1719,
                "max_durasi_recovery": 3344,
                "total_dibawah_sla_recovery": 53,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 747,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31100,
                "nama_up3": "UP3 MANADO",
                "id_ulp": 31120,
                "nama_ulp": "ULP AIRMADIDI",
                "id_posko": 311201,
                "nama_posko": "POSKO ULP AIRMADIDI",
                "total": 63,
                "total_selesai": 63,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.4193548387096775,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 791,
                "total_dibawah_sla_dispatch": 57,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 39.392857142857146,
                "min_durasi_response": 524,
                "max_durasi_response": 7295,
                "total_dibawah_sla_response": 39,
                "total_diatas_sla_response": 17,
                "avg_durasi_recovery": 65.21818181818182,
                "min_durasi_recovery": 1764,
                "max_durasi_recovery": 8262,
                "total_dibawah_sla_recovery": 55,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 748,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 182,
                "nama_up3": "UP3 DUMAI",
                "id_ulp": 18250,
                "nama_ulp": "ULP DUMAI KOTA",
                "id_posko": 182501,
                "nama_posko": "POSKO ULP DUMAI KOTA",
                "total": 153,
                "total_selesai": 153,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.3515625,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 1659,
                "total_dibawah_sla_dispatch": 109,
                "total_diatas_sla_dispatch": 19,
                "avg_durasi_response": 15.675675675675675,
                "min_durasi_response": 422,
                "max_durasi_response": 2744,
                "total_dibawah_sla_response": 111,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25.724770642201836,
                "min_durasi_recovery": 737,
                "max_durasi_recovery": 3636,
                "total_dibawah_sla_recovery": 109,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 749,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32900,
                "nama_up3": "UP3 MAMUJU",
                "id_ulp": 32940,
                "nama_ulp": "ULP WONOMULYO",
                "id_posko": 329401,
                "nama_posko": "POSKO ULP WONOMULYO",
                "total": 12,
                "total_selesai": 12,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.9166666666666666,
                "min_durasi_dispatch": 23,
                "max_durasi_dispatch": 281,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 18.727272727272727,
                "min_durasi_response": 554,
                "max_durasi_response": 2135,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.90909090909091,
                "min_durasi_recovery": 1440,
                "max_durasi_recovery": 2951,
                "total_dibawah_sla_recovery": 11,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 750,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31900,
                "nama_up3": "UP3 LUWUK",
                "id_ulp": 31940,
                "nama_ulp": "ULP SALAKAN",
                "id_posko": 319401,
                "nama_posko": "POSKO ULP SALAKAN",
                "total": 6,
                "total_selesai": 6,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8333333333333334,
                "min_durasi_dispatch": 18,
                "max_durasi_dispatch": 262,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 15.5,
                "min_durasi_response": 256,
                "max_durasi_response": 2591,
                "total_dibawah_sla_response": 6,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 28,
                "min_durasi_recovery": 547,
                "max_durasi_recovery": 3207,
                "total_dibawah_sla_recovery": 6,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 751,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 171,
                "nama_uid": "DISTRIBUSI LAMPUNG",
                "id_up3": 17171,
                "nama_up3": "UP3 TANJUNGKARANG",
                "id_ulp": 17150,
                "nama_ulp": "ULP SUTAMI",
                "id_posko": 171501,
                "nama_posko": "POSKO ULP SUTAMI",
                "total": 24,
                "total_selesai": 24,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 455,
                "total_dibawah_sla_dispatch": 17,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 24.916666666666668,
                "min_durasi_response": 1033,
                "max_durasi_response": 3274,
                "total_dibawah_sla_response": 22,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 39.583333333333336,
                "min_durasi_recovery": 1524,
                "max_durasi_recovery": 3674,
                "total_dibawah_sla_recovery": 24,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 752,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 414,
                "nama_up3": "UP3 MASOHI",
                "id_ulp": 41440,
                "nama_ulp": "ULP KOBISONTA",
                "id_posko": 414401,
                "nama_posko": "POSKO ULP KOBISONTA",
                "total": 4,
                "total_selesai": 4,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.25,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 73,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 13.75,
                "min_durasi_response": 736,
                "max_durasi_response": 959,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 25.5,
                "min_durasi_recovery": 1499,
                "max_durasi_recovery": 1639,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 753,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52650,
                "nama_up3": "UP3 SUKOHARJO",
                "id_ulp": 52654,
                "nama_ulp": "ULP JATISRONO",
                "id_posko": 526541,
                "nama_posko": "POSKO ULP JATISRONO",
                "total": 58,
                "total_selesai": 58,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.4186046511627906,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 832,
                "total_dibawah_sla_dispatch": 35,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 22.916666666666668,
                "min_durasi_response": 397,
                "max_durasi_response": 2329,
                "total_dibawah_sla_response": 36,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 48.30555555555556,
                "min_durasi_recovery": 924,
                "max_durasi_recovery": 5191,
                "total_dibawah_sla_recovery": 36,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 754,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 542,
                "nama_up3": "UP3 MAJALAYA",
                "id_ulp": 53531,
                "nama_ulp": "ULP MAJALAYA",
                "id_posko": 535311,
                "nama_posko": "POSKO ULP MAJALAYA",
                "total": 40,
                "total_selesai": 40,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3684210526315789,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 232,
                "total_dibawah_sla_dispatch": 38,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 10.473684210526315,
                "min_durasi_response": 336,
                "max_durasi_response": 1575,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 17.289473684210527,
                "min_durasi_recovery": 648,
                "max_durasi_recovery": 2060,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 755,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 157,
                "nama_up3": "UP3 SURABAYA UTARA",
                "id_ulp": 51101,
                "nama_ulp": "ULP INDRAPURA",
                "id_posko": 511010,
                "nama_posko": "POSKO ULP INDRAPURA SBY",
                "total": 28,
                "total_selesai": 28,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 291,
                "total_dibawah_sla_dispatch": 20,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.555555555555557,
                "min_durasi_response": 643,
                "max_durasi_response": 2414,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.5,
                "min_durasi_recovery": 975,
                "max_durasi_recovery": 3886,
                "total_dibawah_sla_recovery": 14,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 756,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 7,
                "nama_up3": "UP3 BULUNGAN",
                "id_ulp": 54310,
                "nama_ulp": "UP3 BULUNGAN",
                "id_posko": 543101,
                "nama_posko": "POSKO BULUNGAN",
                "total": 215,
                "total_selesai": 215,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.422857142857143,
                "min_durasi_dispatch": 7,
                "max_durasi_dispatch": 1491,
                "total_dibawah_sla_dispatch": 127,
                "total_diatas_sla_dispatch": 48,
                "avg_durasi_response": 20.242424242424242,
                "min_durasi_response": 432,
                "max_durasi_response": 5247,
                "total_dibawah_sla_response": 161,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 28.95679012345679,
                "min_durasi_recovery": 645,
                "max_durasi_recovery": 6534,
                "total_dibawah_sla_recovery": 162,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 757,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32700,
                "nama_up3": "UP3 BULUKUMBA",
                "id_ulp": 32710,
                "nama_ulp": "ULP PANRITA LOPI",
                "id_posko": 327101,
                "nama_posko": "POSKO ULP PANRITA LOPI",
                "total": 38,
                "total_selesai": 38,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.7105263157894737,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 386,
                "total_dibawah_sla_dispatch": 37,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 19.973684210526315,
                "min_durasi_response": 761,
                "max_durasi_response": 2038,
                "total_dibawah_sla_response": 38,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.68421052631579,
                "min_durasi_recovery": 1184,
                "max_durasi_recovery": 2553,
                "total_dibawah_sla_recovery": 38,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 758,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 422,
                "nama_up3": "UP3 BIAK",
                "id_ulp": 42210,
                "nama_ulp": "ULP BIAK KOTA",
                "id_posko": 422101,
                "nama_posko": "POSKO ULP BIAK KOTA",
                "total": 3,
                "total_selesai": 3,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 6,
                "min_durasi_dispatch": 97,
                "max_durasi_dispatch": 669,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 15.5,
                "min_durasi_response": 588,
                "max_durasi_response": 1363,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.5,
                "min_durasi_recovery": 1220,
                "max_durasi_recovery": 2105,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 759,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 112,
                "nama_up3": "UP3 LHOKSEUMAWE",
                "id_ulp": 11220,
                "nama_ulp": "ULP LHOKSEUMAWE",
                "id_posko": 112201,
                "nama_posko": "POSKO ULP LHOKSEUMAWE",
                "total": 24,
                "total_selesai": 24,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.5652173913043478,
                "min_durasi_dispatch": 23,
                "max_durasi_dispatch": 166,
                "total_dibawah_sla_dispatch": 23,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 11.55,
                "min_durasi_response": 568,
                "max_durasi_response": 1217,
                "total_dibawah_sla_response": 20,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.65,
                "min_durasi_recovery": 1135,
                "max_durasi_recovery": 3231,
                "total_dibawah_sla_recovery": 20,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 760,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2250,
                "nama_up3": "UP3 KUALAKAPUAS",
                "id_ulp": 22510,
                "nama_ulp": "ULP PULANG PISAU",
                "id_posko": 225101,
                "nama_posko": "POSKO ULP PULANG PISAU",
                "total": 30,
                "total_selesai": 30,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.533333333333333,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 514,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 20.82758620689655,
                "min_durasi_response": 753,
                "max_durasi_response": 2289,
                "total_dibawah_sla_response": 29,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32,
                "min_durasi_recovery": 1194,
                "max_durasi_recovery": 2868,
                "total_dibawah_sla_recovery": 28,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 761,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 535,
                "nama_up3": "UP3 CIANJUR",
                "id_ulp": 53671,
                "nama_ulp": "ULP CIPANAS",
                "id_posko": 536711,
                "nama_posko": "POSKO ULP CIPANAS",
                "total": 37,
                "total_selesai": 37,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.8918918918918919,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 471,
                "total_dibawah_sla_dispatch": 35,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 12.486486486486486,
                "min_durasi_response": 426,
                "max_durasi_response": 1369,
                "total_dibawah_sla_response": 37,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.62162162162162,
                "min_durasi_recovery": 766,
                "max_durasi_recovery": 2371,
                "total_dibawah_sla_recovery": 37,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 762,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 4,
                "nama_up3": "UP3 MENTENG",
                "id_ulp": 54110,
                "nama_ulp": "UP3 MENTENG",
                "id_posko": 541201,
                "nama_posko": "POSKO GROGOL ( DISJAYA )",
                "total": 12,
                "total_selesai": 12,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5,
                "min_durasi_dispatch": 228,
                "max_durasi_dispatch": 444,
                "total_dibawah_sla_dispatch": 2,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 37.333333333333336,
                "min_durasi_response": 1651,
                "max_durasi_response": 2590,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 60.333333333333336,
                "min_durasi_recovery": 2874,
                "max_durasi_recovery": 4753,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 763,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 411,
                "nama_up3": "UP3 AMBON",
                "id_ulp": 41142,
                "nama_ulp": "ULP HITU",
                "id_posko": 411421,
                "nama_posko": "POSKO ULP HITU",
                "total": 7,
                "total_selesai": 7,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.6666666666666665,
                "min_durasi_dispatch": 27,
                "max_durasi_dispatch": 453,
                "total_dibawah_sla_dispatch": 5,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 22.333333333333332,
                "min_durasi_response": 1080,
                "max_durasi_response": 1572,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 38,
                "min_durasi_recovery": 1901,
                "max_durasi_recovery": 2677,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 764,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1404,
                "nama_up3": "UP3 JAMBI",
                "id_ulp": 14390,
                "nama_ulp": "ULP SABAK",
                "id_posko": 143901,
                "nama_posko": "POSKO ULP SABAK",
                "total": 4,
                "total_selesai": 4,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 463,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 17.333333333333332,
                "min_durasi_response": 1037,
                "max_durasi_response": 1089,
                "total_dibawah_sla_response": 3,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32.666666666666664,
                "min_durasi_recovery": 1764,
                "max_durasi_recovery": 2227,
                "total_dibawah_sla_recovery": 3,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 765,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 44,
                "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                "id_up3": 441,
                "nama_up3": "UP3 MATARAM",
                "id_ulp": 44120,
                "nama_ulp": "ULP SELONG",
                "id_posko": 441201,
                "nama_posko": "POSKO ULP SELONG",
                "total": 168,
                "total_selesai": 168,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 13.695652173913043,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 3451,
                "total_dibawah_sla_dispatch": 40,
                "total_diatas_sla_dispatch": 52,
                "avg_durasi_response": 52.17391304347826,
                "min_durasi_response": 846,
                "max_durasi_response": 5955,
                "total_dibawah_sla_response": 20,
                "total_diatas_sla_response": 26,
                "avg_durasi_recovery": 72.0909090909091,
                "min_durasi_recovery": 1591,
                "max_durasi_recovery": 8215,
                "total_dibawah_sla_recovery": 33,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 766,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32300,
                "nama_up3": "UP3 KENDARI",
                "id_ulp": 32340,
                "nama_ulp": "ULP BOMBANA",
                "id_posko": 323401,
                "nama_posko": "POSKO ULP BOMBANA",
                "total": 36,
                "total_selesai": 36,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3142857142857143,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 314,
                "total_dibawah_sla_dispatch": 35,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 26.38235294117647,
                "min_durasi_response": 1002,
                "max_durasi_response": 3779,
                "total_dibawah_sla_response": 32,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 38.794117647058826,
                "min_durasi_recovery": 1725,
                "max_durasi_recovery": 4372,
                "total_dibawah_sla_recovery": 34,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 767,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 415,
                "nama_up3": "UP3 SOFIFI",
                "id_ulp": 41530,
                "nama_ulp": "ULP SOFIFI",
                "id_posko": 415301,
                "nama_posko": "POSKO ULP SOFIFI",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 11,
                "min_durasi_dispatch": 710,
                "max_durasi_dispatch": 710,
                "total_dibawah_sla_dispatch": 0,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 29,
                "min_durasi_response": 1740,
                "max_durasi_response": 1740,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 42,
                "min_durasi_recovery": 2569,
                "max_durasi_recovery": 2569,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 768,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 41,
                "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                "id_up3": 411,
                "nama_up3": "UP3 AMBON",
                "id_ulp": 41151,
                "nama_ulp": "ULP SAPARUA",
                "id_posko": 411511,
                "nama_posko": "POSKO ULP SAPARUA",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 35,
                "max_durasi_dispatch": 35,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 12,
                "min_durasi_response": 776,
                "max_durasi_response": 776,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 35,
                "min_durasi_recovery": 2119,
                "max_durasi_recovery": 2119,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 769,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 150,
                "nama_up3": "UP3 PAMEKASAN",
                "id_ulp": 51760,
                "nama_ulp": "ULP BLEGA",
                "id_posko": 517607,
                "nama_posko": "POSKO ULP BLEGA",
                "total": 83,
                "total_selesai": 83,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.9324324324324325,
                "min_durasi_dispatch": 9,
                "max_durasi_dispatch": 912,
                "total_dibawah_sla_dispatch": 68,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 13.690140845070422,
                "min_durasi_response": 365,
                "max_durasi_response": 3234,
                "total_dibawah_sla_response": 70,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 22.464788732394368,
                "min_durasi_recovery": 766,
                "max_durasi_recovery": 3642,
                "total_dibawah_sla_recovery": 71,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 770,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 530,
                "nama_up3": "UP3 BANDUNG",
                "id_ulp": 53551,
                "nama_ulp": "ULP BANDUNG SELATAN",
                "id_posko": 535511,
                "nama_posko": "POSKO ULP BANDUNG SELATAN",
                "total": 52,
                "total_selesai": 52,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.2826086956521738,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 311,
                "total_dibawah_sla_dispatch": 46,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 23.155555555555555,
                "min_durasi_response": 641,
                "max_durasi_response": 3988,
                "total_dibawah_sla_response": 44,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 38.733333333333334,
                "min_durasi_recovery": 995,
                "max_durasi_recovery": 6006,
                "total_dibawah_sla_recovery": 45,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 771,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 181,
                "nama_up3": "UP3 PEKANBARU",
                "id_ulp": 18170,
                "nama_ulp": "ULP SIAK SRI INDRAPURA",
                "id_posko": 181701,
                "nama_posko": "POSKO ULP SIAK SRI INDRAPURA",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.75,
                "min_durasi_dispatch": 153,
                "max_durasi_dispatch": 354,
                "total_dibawah_sla_dispatch": 4,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17.5,
                "min_durasi_response": 1012,
                "max_durasi_response": 1179,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.5,
                "min_durasi_recovery": 2143,
                "max_durasi_recovery": 2308,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 772,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 146,
                "nama_up3": "UP3 KEDIRI",
                "id_ulp": 51408,
                "nama_ulp": "ULP WLINGI",
                "id_posko": 514087,
                "nama_posko": "POSKO ULP WLINGI",
                "total": 47,
                "total_selesai": 47,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.676470588235294,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 461,
                "total_dibawah_sla_dispatch": 27,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 18.515151515151516,
                "min_durasi_response": 415,
                "max_durasi_response": 2615,
                "total_dibawah_sla_response": 33,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 31.272727272727273,
                "min_durasi_recovery": 443,
                "max_durasi_recovery": 4040,
                "total_dibawah_sla_recovery": 33,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 773,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 110,
                "nama_uid": "WILAYAH ACEH",
                "id_up3": 113,
                "nama_up3": "UP3 LANGSA",
                "id_ulp": 11332,
                "nama_ulp": "ULP IDI",
                "id_posko": 113321,
                "nama_posko": "POSKO ULP IDI",
                "total": 35,
                "total_selesai": 35,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3235294117647059,
                "min_durasi_dispatch": 10,
                "max_durasi_dispatch": 99,
                "total_dibawah_sla_dispatch": 34,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 8.117647058823529,
                "min_durasi_response": 443,
                "max_durasi_response": 957,
                "total_dibawah_sla_response": 34,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 18.735294117647058,
                "min_durasi_recovery": 863,
                "max_durasi_recovery": 2769,
                "total_dibawah_sla_recovery": 34,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 774,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 426,
                "nama_up3": "UP3 TIMIKA",
                "id_ulp": 42630,
                "nama_ulp": "ULP AGATS",
                "id_posko": 426301,
                "nama_posko": "POSKO ULP AGATS",
                "total": 2,
                "total_selesai": 2,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3,
                "min_durasi_dispatch": 23,
                "max_durasi_dispatch": 404,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 24.5,
                "min_durasi_response": 996,
                "max_durasi_response": 2010,
                "total_dibawah_sla_response": 2,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.5,
                "min_durasi_recovery": 1300,
                "max_durasi_recovery": 2052,
                "total_dibawah_sla_recovery": 2,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 775,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 2,
                "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                "id_up3": 10,
                "nama_up3": "UP3 BINTARO",
                "id_ulp": 54380,
                "nama_ulp": "UP3 BINTARO",
                "id_posko": 543801,
                "nama_posko": "POSKO BINTARO",
                "total": 245,
                "total_selesai": 245,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.696629213483146,
                "min_durasi_dispatch": -3,
                "max_durasi_dispatch": 4796,
                "total_dibawah_sla_dispatch": 83,
                "total_diatas_sla_dispatch": 6,
                "avg_durasi_response": 40.9264705882353,
                "min_durasi_response": 988,
                "max_durasi_response": 8116,
                "total_dibawah_sla_response": 50,
                "total_diatas_sla_response": 18,
                "avg_durasi_recovery": 61.515625,
                "min_durasi_recovery": 1719,
                "max_durasi_recovery": 10159,
                "total_dibawah_sla_recovery": 64,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 776,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1406,
                "nama_up3": "UP3 OGAN ILIR",
                "id_ulp": 14920,
                "nama_ulp": "ULP PRABUMULIH",
                "id_posko": 149201,
                "nama_posko": "POSKO ULP PRABUMULIH",
                "total": 18,
                "total_selesai": 18,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.470588235294118,
                "min_durasi_dispatch": 231,
                "max_durasi_dispatch": 439,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 10,
                "avg_durasi_response": 21.25,
                "min_durasi_response": 841,
                "max_durasi_response": 1934,
                "total_dibawah_sla_response": 16,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.625,
                "min_durasi_recovery": 1483,
                "max_durasi_recovery": 4077,
                "total_dibawah_sla_recovery": 16,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 777,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52050,
                "nama_up3": "UP3 SURAKARTA",
                "id_ulp": 52052,
                "nama_ulp": "ULP MANAHAN",
                "id_posko": 520521,
                "nama_posko": "POSKO ULP MANAHAN",
                "total": 70,
                "total_selesai": 70,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.880952380952381,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 2231,
                "total_dibawah_sla_dispatch": 34,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 40.97560975609756,
                "min_durasi_response": 625,
                "max_durasi_response": 5076,
                "total_dibawah_sla_response": 23,
                "total_diatas_sla_response": 18,
                "avg_durasi_recovery": 57.51219512195122,
                "min_durasi_recovery": 1510,
                "max_durasi_recovery": 6474,
                "total_dibawah_sla_recovery": 41,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 778,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 148,
                "nama_up3": "UP3 MALANG",
                "id_ulp": 51305,
                "nama_ulp": "ULP KEPANJEN",
                "id_posko": 513055,
                "nama_posko": "POSKO ULP KEPANJEN",
                "total": 52,
                "total_selesai": 52,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.3684210526315788,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 637,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 19.4375,
                "min_durasi_response": 634,
                "max_durasi_response": 1874,
                "total_dibawah_sla_response": 16,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 32.2,
                "min_durasi_recovery": 1094,
                "max_durasi_recovery": 3355,
                "total_dibawah_sla_recovery": 15,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 779,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12128,
                "nama_up3": "UP3 MEDAN UTARA",
                "id_ulp": 12804,
                "nama_ulp": "ULP LABUHAN",
                "id_posko": 128041,
                "nama_posko": "POSKO ULP LABUHAN",
                "total": 68,
                "total_selesai": 68,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.7313432835820896,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 379,
                "total_dibawah_sla_dispatch": 66,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 16.388059701492537,
                "min_durasi_response": 290,
                "max_durasi_response": 1904,
                "total_dibawah_sla_response": 67,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29.955223880597014,
                "min_durasi_recovery": 972,
                "max_durasi_recovery": 4419,
                "total_dibawah_sla_recovery": 67,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 780,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52100,
                "nama_up3": "UP3 YOGYAKARTA",
                "id_ulp": 52101,
                "nama_ulp": "ULP KALASAN",
                "id_posko": 521011,
                "nama_posko": "POSKO ULP KALASAN",
                "total": 119,
                "total_selesai": 119,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.428571428571429,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 2365,
                "total_dibawah_sla_dispatch": 34,
                "total_diatas_sla_dispatch": 15,
                "avg_durasi_response": 26.8,
                "min_durasi_response": 444,
                "max_durasi_response": 4976,
                "total_dibawah_sla_response": 35,
                "total_diatas_sla_response": 10,
                "avg_durasi_recovery": 40.46666666666667,
                "min_durasi_recovery": 942,
                "max_durasi_recovery": 6529,
                "total_dibawah_sla_recovery": 45,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 781,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32400,
                "nama_up3": "UP3 PINRANG",
                "id_ulp": 32450,
                "nama_ulp": "ULP LAKAWAN",
                "id_posko": 324501,
                "nama_posko": "POSKO ULP LAKAWAN",
                "total": 8,
                "total_selesai": 8,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3333333333333333,
                "min_durasi_dispatch": 11,
                "max_durasi_dispatch": 152,
                "total_dibawah_sla_dispatch": 6,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 26.4,
                "min_durasi_response": 1390,
                "max_durasi_response": 1938,
                "total_dibawah_sla_response": 5,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 42,
                "min_durasi_recovery": 2338,
                "max_durasi_recovery": 2811,
                "total_dibawah_sla_recovery": 5,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 782,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 145,
                "nama_up3": "UP3 JEMBER",
                "id_ulp": 51603,
                "nama_ulp": "ULP KALISAT",
                "id_posko": 516033,
                "nama_posko": "POSKO ULP KALISAT",
                "total": 98,
                "total_selesai": 98,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.111111111111111,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 764,
                "total_dibawah_sla_dispatch": 32,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 13.222222222222221,
                "min_durasi_response": 514,
                "max_durasi_response": 1392,
                "total_dibawah_sla_response": 27,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 18.88888888888889,
                "min_durasi_recovery": 686,
                "max_durasi_recovery": 1850,
                "total_dibawah_sla_recovery": 27,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 783,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 183,
                "nama_up3": "UP3 TANJUNGPINANG",
                "id_ulp": 18301,
                "nama_ulp": "ULP BINTAN CENTER",
                "id_posko": 183011,
                "nama_posko": "POSKO ULP BINTAN CENTER",
                "total": 16,
                "total_selesai": 16,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.9285714285714284,
                "min_durasi_dispatch": 20,
                "max_durasi_dispatch": 790,
                "total_dibawah_sla_dispatch": 13,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 8.25,
                "min_durasi_response": 393,
                "max_durasi_response": 646,
                "total_dibawah_sla_response": 4,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 14.25,
                "min_durasi_recovery": 741,
                "max_durasi_recovery": 939,
                "total_dibawah_sla_recovery": 4,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 784,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 421,
                "nama_up3": "UP3 JAYAPURA",
                "id_ulp": 42140,
                "nama_ulp": "ULP SARMI",
                "id_posko": 421401,
                "nama_posko": "POSKO ULP SARMI",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 31,
                "max_durasi_dispatch": 31,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 1,
                "min_durasi_response": 85,
                "max_durasi_response": 85,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 44,
                "min_durasi_recovery": 2687,
                "max_durasi_recovery": 2687,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 785,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 153,
                "nama_up3": "UP3 SIDOARJO",
                "id_ulp": 51182,
                "nama_ulp": "ULP PORONG",
                "id_posko": 511823,
                "nama_posko": "POSKO ULP PORONG",
                "total": 71,
                "total_selesai": 71,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.409090909090909,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 1148,
                "total_dibawah_sla_dispatch": 38,
                "total_diatas_sla_dispatch": 28,
                "avg_durasi_response": 21.174603174603174,
                "min_durasi_response": 427,
                "max_durasi_response": 2540,
                "total_dibawah_sla_response": 63,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.41269841269841,
                "min_durasi_recovery": 749,
                "max_durasi_recovery": 4530,
                "total_dibawah_sla_recovery": 63,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 786,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 231,
                "nama_up3": "UP3 SAMARINDA",
                "id_ulp": 23100,
                "nama_ulp": "ULP SAMARINDA KOTA",
                "id_posko": 231001,
                "nama_posko": "POSKO ULP SAMARINDA KOTA",
                "total": 25,
                "total_selesai": 25,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.791666666666667,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 631,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 10,
                "avg_durasi_response": 29.105263157894736,
                "min_durasi_response": 1033,
                "max_durasi_response": 3374,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 60.21052631578947,
                "min_durasi_recovery": 1683,
                "max_durasi_recovery": 6157,
                "total_dibawah_sla_recovery": 19,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 787,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 44,
                "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                "id_up3": 443,
                "nama_up3": "UP3 BIMA",
                "id_ulp": 44340,
                "nama_ulp": "ULP BIMA KOTA",
                "id_posko": 443401,
                "nama_posko": "POSKO ULP BIMA KOTA",
                "total": 23,
                "total_selesai": 23,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 8,
                "min_durasi_dispatch": 21,
                "max_durasi_dispatch": 1210,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 14,
                "avg_durasi_response": 17.789473684210527,
                "min_durasi_response": 524,
                "max_durasi_response": 1903,
                "total_dibawah_sla_response": 19,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 24.5,
                "min_durasi_recovery": 885,
                "max_durasi_recovery": 2322,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 788,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 145,
                "nama_up3": "UP3 JEMBER",
                "id_ulp": 51601,
                "nama_ulp": "ULP JEMBER KOTA",
                "id_posko": 516011,
                "nama_posko": "POSKO ULP JEMBER KOTA",
                "total": 159,
                "total_selesai": 159,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.4385964912280702,
                "min_durasi_dispatch": 13,
                "max_durasi_dispatch": 388,
                "total_dibawah_sla_dispatch": 56,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 31.2972972972973,
                "min_durasi_response": 700,
                "max_durasi_response": 5143,
                "total_dibawah_sla_response": 30,
                "total_diatas_sla_response": 7,
                "avg_durasi_recovery": 43.6,
                "min_durasi_recovery": 1012,
                "max_durasi_recovery": 5638,
                "total_dibawah_sla_recovery": 35,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 789,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52300,
                "nama_up3": "UP3 SEMARANG",
                "id_ulp": 52305,
                "nama_ulp": "ULP KENDAL",
                "id_posko": 523051,
                "nama_posko": "POSKO ULP KENDAL",
                "total": 78,
                "total_selesai": 78,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.7105263157894737,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 453,
                "total_dibawah_sla_dispatch": 75,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 31.36,
                "min_durasi_response": 769,
                "max_durasi_response": 5458,
                "total_dibawah_sla_response": 65,
                "total_diatas_sla_response": 10,
                "avg_durasi_recovery": 47.19178082191781,
                "min_durasi_recovery": 1179,
                "max_durasi_recovery": 6409,
                "total_dibawah_sla_recovery": 73,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 790,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1406,
                "nama_up3": "UP3 OGAN ILIR",
                "id_ulp": 14900,
                "nama_ulp": "ULP INDERALAYA",
                "id_posko": 149001,
                "nama_posko": "POSKO ULP INDERALAYA",
                "total": 21,
                "total_selesai": 21,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.909090909090909,
                "min_durasi_dispatch": 101,
                "max_durasi_dispatch": 471,
                "total_dibawah_sla_dispatch": 8,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 24.88888888888889,
                "min_durasi_response": 1326,
                "max_durasi_response": 1715,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 51.77777777777778,
                "min_durasi_recovery": 2313,
                "max_durasi_recovery": 5189,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 791,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52500,
                "nama_up3": "UP3 CILACAP",
                "id_ulp": 52501,
                "nama_ulp": "ULP CILACAP KOTA",
                "id_posko": 525011,
                "nama_posko": "POSKO ULP CILACAP KOTA",
                "total": 63,
                "total_selesai": 63,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.25806451612903225,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 241,
                "total_dibawah_sla_dispatch": 62,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 24.75862068965517,
                "min_durasi_response": 661,
                "max_durasi_response": 3094,
                "total_dibawah_sla_response": 53,
                "total_diatas_sla_response": 5,
                "avg_durasi_recovery": 39.53448275862069,
                "min_durasi_recovery": 1149,
                "max_durasi_recovery": 4021,
                "total_dibawah_sla_recovery": 58,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 792,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2210,
                "nama_up3": "UP3 BANJARMASIN",
                "id_ulp": 22140,
                "nama_ulp": "ULP PELAIHARI",
                "id_posko": 221401,
                "nama_posko": "POSKO ULP PELAIHARI",
                "total": 38,
                "total_selesai": 38,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.9411764705882355,
                "min_durasi_dispatch": 15,
                "max_durasi_dispatch": 526,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 8,
                "avg_durasi_response": 45.73076923076923,
                "min_durasi_response": 498,
                "max_durasi_response": 5545,
                "total_dibawah_sla_response": 13,
                "total_diatas_sla_response": 13,
                "avg_durasi_recovery": 62.26923076923077,
                "min_durasi_recovery": 757,
                "max_durasi_recovery": 6797,
                "total_dibawah_sla_recovery": 26,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 793,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52500,
                "nama_up3": "UP3 CILACAP",
                "id_ulp": 52506,
                "nama_ulp": "ULP SIDAREJA",
                "id_posko": 525061,
                "nama_posko": "POSKO ULP SIDAREJA",
                "total": 33,
                "total_selesai": 33,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.30303030303030304,
                "min_durasi_dispatch": 3,
                "max_durasi_dispatch": 188,
                "total_dibawah_sla_dispatch": 33,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 18,
                "min_durasi_response": 286,
                "max_durasi_response": 2100,
                "total_dibawah_sla_response": 32,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 23.75,
                "min_durasi_recovery": 397,
                "max_durasi_recovery": 2576,
                "total_dibawah_sla_recovery": 32,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 794,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 544,
                "nama_up3": "UP3 SUKABUMI",
                "id_ulp": 53621,
                "nama_ulp": "ULP CIBADAK",
                "id_posko": 536211,
                "nama_posko": "POSKO ULP CIBADAK",
                "total": 43,
                "total_selesai": 43,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.641025641025641,
                "min_durasi_dispatch": 0,
                "max_durasi_dispatch": 493,
                "total_dibawah_sla_dispatch": 35,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 11.64864864864865,
                "min_durasi_response": 133,
                "max_durasi_response": 1686,
                "total_dibawah_sla_response": 37,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 19.972972972972972,
                "min_durasi_recovery": 332,
                "max_durasi_recovery": 2666,
                "total_dibawah_sla_recovery": 37,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 795,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31200,
                "nama_up3": "UP3 PALU",
                "id_ulp": 31280,
                "nama_ulp": "ULP TENTENA",
                "id_posko": 312801,
                "nama_posko": "POSKO ULP TENTENA",
                "total": 14,
                "total_selesai": 14,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.38461538461538464,
                "min_durasi_dispatch": 27,
                "max_durasi_dispatch": 146,
                "total_dibawah_sla_dispatch": 13,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 23.46153846153846,
                "min_durasi_response": 667,
                "max_durasi_response": 3023,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 48.84615384615385,
                "min_durasi_recovery": 1684,
                "max_durasi_recovery": 5808,
                "total_dibawah_sla_recovery": 13,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 796,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 180,
                "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                "id_up3": 183,
                "nama_up3": "UP3 TANJUNGPINANG",
                "id_ulp": 18305,
                "nama_ulp": "ULP TANJUNG BALAI KARIMUN",
                "id_posko": 183051,
                "nama_posko": "POSKO ULP TANJUNG BALAI KARIMUN",
                "total": 7,
                "total_selesai": 7,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 6.5,
                "min_durasi_dispatch": 78,
                "max_durasi_dispatch": 1152,
                "total_dibawah_sla_dispatch": 3,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": null,
                "min_durasi_response": null,
                "max_durasi_response": null,
                "total_dibawah_sla_response": 0,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": null,
                "min_durasi_recovery": null,
                "max_durasi_recovery": null,
                "total_dibawah_sla_recovery": 0,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 797,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 101,
                "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                "id_up3": 52450,
                "nama_up3": "UP3 PEKALONGAN",
                "id_ulp": 52454,
                "nama_ulp": "ULP WIRADESA",
                "id_posko": 524541,
                "nama_posko": "POSKO ULP WIRADESA",
                "total": 36,
                "total_selesai": 36,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.914285714285714,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 2006,
                "total_dibawah_sla_dispatch": 33,
                "total_diatas_sla_dispatch": 2,
                "avg_durasi_response": 22.53125,
                "min_durasi_response": 623,
                "max_durasi_response": 2993,
                "total_dibawah_sla_response": 31,
                "total_diatas_sla_response": 1,
                "avg_durasi_recovery": 32.3125,
                "min_durasi_recovery": 1178,
                "max_durasi_recovery": 3503,
                "total_dibawah_sla_recovery": 32,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 798,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 210,
                "nama_uid": "WILAYAH KALIMANTAN BARAT",
                "id_up3": 317,
                "nama_up3": "UP3 SINGKAWANG",
                "id_ulp": 21200,
                "nama_ulp": "ULP SINGKAWANG",
                "id_posko": 212001,
                "nama_posko": "POSKO ULP SINGKAWANG",
                "total": 25,
                "total_selesai": 25,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.304347826086956,
                "min_durasi_dispatch": 20,
                "max_durasi_dispatch": 461,
                "total_dibawah_sla_dispatch": 18,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 16.31578947368421,
                "min_durasi_response": 488,
                "max_durasi_response": 2134,
                "total_dibawah_sla_response": 19,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 29.944444444444443,
                "min_durasi_recovery": 849,
                "max_durasi_recovery": 2887,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 799,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 537,
                "nama_up3": "UP3 CIREBON",
                "id_ulp": 53371,
                "nama_ulp": "ULP CILIMUS",
                "id_posko": 533711,
                "nama_posko": "POSKO ULP CILIMUS",
                "total": 16,
                "total_selesai": 16,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.6,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 454,
                "total_dibawah_sla_dispatch": 14,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 14.733333333333333,
                "min_durasi_response": 380,
                "max_durasi_response": 1304,
                "total_dibawah_sla_response": 15,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 26.533333333333335,
                "min_durasi_recovery": 1209,
                "max_durasi_recovery": 2578,
                "total_dibawah_sla_recovery": 15,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 800,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 42,
                "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                "id_up3": 423,
                "nama_up3": "UP3 SORONG",
                "id_ulp": 42360,
                "nama_ulp": "ULP KAIMANA",
                "id_posko": 423601,
                "nama_posko": "POSKO ULP KAIMANA",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.3333333333333333,
                "min_durasi_dispatch": 37,
                "max_durasi_dispatch": 181,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.88888888888889,
                "min_durasi_response": 727,
                "max_durasi_response": 2356,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 27.555555555555557,
                "min_durasi_recovery": 1243,
                "max_durasi_recovery": 2808,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 801,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 131,
                "nama_uid": "WILAYAH SUMATERA BARAT",
                "id_up3": 13300,
                "nama_up3": "UP3 SOLOK",
                "id_ulp": 13334,
                "nama_ulp": "ULP SILUNGKANG",
                "id_posko": 133341,
                "nama_posko": "POSKO ULP SILUNGKANG",
                "total": 9,
                "total_selesai": 9,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.4444444444444444,
                "min_durasi_dispatch": 27,
                "max_durasi_dispatch": 258,
                "total_dibawah_sla_dispatch": 9,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 21.11111111111111,
                "min_durasi_response": 554,
                "max_durasi_response": 2253,
                "total_dibawah_sla_response": 9,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 58.888888888888886,
                "min_durasi_recovery": 1135,
                "max_durasi_recovery": 5537,
                "total_dibawah_sla_recovery": 9,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 802,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31100,
                "nama_up3": "UP3 MANADO",
                "id_ulp": 31102,
                "nama_ulp": "ULP MANADO SELATAN",
                "id_posko": 311021,
                "nama_posko": "POSKO ULP MANADO SELATAN",
                "total": 163,
                "total_selesai": 163,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.176056338028169,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 4249,
                "total_dibawah_sla_dispatch": 135,
                "total_diatas_sla_dispatch": 7,
                "avg_durasi_response": 43.074074074074076,
                "min_durasi_response": 673,
                "max_durasi_response": 7051,
                "total_dibawah_sla_response": 47,
                "total_diatas_sla_response": 34,
                "avg_durasi_recovery": 57.050632911392405,
                "min_durasi_recovery": 1162,
                "max_durasi_recovery": 8153,
                "total_dibawah_sla_recovery": 79,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 803,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12100,
                "nama_up3": "UP3 PEMATANG SIANTAR",
                "id_ulp": 12117,
                "nama_ulp": "ULP TANAH JAWA",
                "id_posko": 121177,
                "nama_posko": "POSKO ULP TANAH JAWA",
                "total": 10,
                "total_selesai": 10,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.14285714285714285,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 87,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9.285714285714286,
                "min_durasi_response": 375,
                "max_durasi_response": 870,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 19.857142857142858,
                "min_durasi_recovery": 766,
                "max_durasi_recovery": 1988,
                "total_dibawah_sla_recovery": 7,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 804,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 152,
                "nama_up3": "UP3 PONOROGO",
                "id_ulp": 51542,
                "nama_ulp": "ULP PACITAN",
                "id_posko": 515421,
                "nama_posko": "POSKO ULP PACITAN",
                "total": 150,
                "total_selesai": 150,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.4857142857142858,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 453,
                "total_dibawah_sla_dispatch": 66,
                "total_diatas_sla_dispatch": 4,
                "avg_durasi_response": 35.91489361702128,
                "min_durasi_response": 123,
                "max_durasi_response": 5819,
                "total_dibawah_sla_response": 36,
                "total_diatas_sla_response": 11,
                "avg_durasi_recovery": 48.45454545454545,
                "min_durasi_recovery": 146,
                "max_durasi_recovery": 5977,
                "total_dibawah_sla_recovery": 44,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 805,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 221,
                "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                "id_up3": 2220,
                "nama_up3": "UP3 BARABAI",
                "id_ulp": 22220,
                "nama_ulp": "ULP KANDANGAN",
                "id_posko": 222201,
                "nama_posko": "POSKO ULP KANDANGAN",
                "total": 7,
                "total_selesai": 7,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.14285714285714285,
                "min_durasi_dispatch": 16,
                "max_durasi_dispatch": 94,
                "total_dibawah_sla_dispatch": 7,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 22.142857142857142,
                "min_durasi_response": 811,
                "max_durasi_response": 2516,
                "total_dibawah_sla_response": 7,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 42.714285714285715,
                "min_durasi_recovery": 2156,
                "max_durasi_recovery": 3557,
                "total_dibawah_sla_recovery": 7,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 806,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1403,
                "nama_up3": "UP3 BENGKULU",
                "id_ulp": 14500,
                "nama_ulp": "ULP TELUK SEGARA",
                "id_posko": 145001,
                "nama_posko": "POSKO ULP TELUK SEGARA",
                "total": 62,
                "total_selesai": 62,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.2727272727272727,
                "min_durasi_dispatch": 14,
                "max_durasi_dispatch": 345,
                "total_dibawah_sla_dispatch": 11,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 19.90909090909091,
                "min_durasi_response": 785,
                "max_durasi_response": 1736,
                "total_dibawah_sla_response": 11,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 33.63636363636363,
                "min_durasi_recovery": 1373,
                "max_durasi_recovery": 2807,
                "total_dibawah_sla_recovery": 11,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 807,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32600,
                "nama_up3": "UP3 PALOPO",
                "id_ulp": 32640,
                "nama_ulp": "ULP BELOPA",
                "id_posko": 326401,
                "nama_posko": "POSKO ULP BELOPA",
                "total": 12,
                "total_selesai": 12,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3333333333333333,
                "min_durasi_dispatch": 17,
                "max_durasi_dispatch": 274,
                "total_dibawah_sla_dispatch": 12,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 23.25,
                "min_durasi_response": 294,
                "max_durasi_response": 3076,
                "total_dibawah_sla_response": 10,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 43.833333333333336,
                "min_durasi_recovery": 819,
                "max_durasi_recovery": 5067,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 808,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 151,
                "nama_up3": "UP3 PASURUAN",
                "id_ulp": 51358,
                "nama_ulp": "ULP SUKOREJO",
                "id_posko": 513585,
                "nama_posko": "POSKO ULP SUKOREJO",
                "total": 43,
                "total_selesai": 43,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 5.516129032258065,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 4059,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 5,
                "avg_durasi_response": 26.032258064516128,
                "min_durasi_response": 685,
                "max_durasi_response": 4999,
                "total_dibawah_sla_response": 29,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 36.13333333333333,
                "min_durasi_recovery": 1332,
                "max_durasi_recovery": 5064,
                "total_dibawah_sla_recovery": 30,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 809,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 143,
                "nama_up3": "UP3 BOJONEGORO",
                "id_ulp": 51801,
                "nama_ulp": "ULP BOJONEGORO",
                "id_posko": 518011,
                "nama_posko": "POSKO ULP BOJONEGORO KOTA",
                "total": 116,
                "total_selesai": 116,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 3.475609756097561,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 821,
                "total_dibawah_sla_dispatch": 60,
                "total_diatas_sla_dispatch": 22,
                "avg_durasi_response": 36.5921052631579,
                "min_durasi_response": 332,
                "max_durasi_response": 5270,
                "total_dibawah_sla_response": 51,
                "total_diatas_sla_response": 25,
                "avg_durasi_recovery": 55.626666666666665,
                "min_durasi_recovery": 485,
                "max_durasi_recovery": 8749,
                "total_dibawah_sla_recovery": 75,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 810,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 140,
                "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                "id_up3": 1403,
                "nama_up3": "UP3 BENGKULU",
                "id_ulp": 14600,
                "nama_ulp": "ULP NUSA INDAH",
                "id_posko": 146001,
                "nama_posko": "POSKO ULP NUSA INDAH",
                "total": 65,
                "total_selesai": 65,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.1481481481481484,
                "min_durasi_dispatch": 22,
                "max_durasi_dispatch": 488,
                "total_dibawah_sla_dispatch": 24,
                "total_diatas_sla_dispatch": 3,
                "avg_durasi_response": 20.53846153846154,
                "min_durasi_response": 736,
                "max_durasi_response": 1859,
                "total_dibawah_sla_response": 26,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 37.84615384615385,
                "min_durasi_recovery": 1667,
                "max_durasi_recovery": 3146,
                "total_dibawah_sla_recovery": 26,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 811,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 103,
                "nama_uid": "DISTRIBUSI JAWA TIMUR",
                "id_up3": 156,
                "nama_up3": "UP3 SURABAYA SELATAN",
                "id_ulp": 51143,
                "nama_ulp": "ULP RUNGKUT",
                "id_posko": 511434,
                "nama_posko": "POSKO ULP RUNGKUT",
                "total": 172,
                "total_selesai": 172,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 2.027027027027027,
                "min_durasi_dispatch": 2,
                "max_durasi_dispatch": 699,
                "total_dibawah_sla_dispatch": 100,
                "total_diatas_sla_dispatch": 11,
                "avg_durasi_response": 18.48051948051948,
                "min_durasi_response": 238,
                "max_durasi_response": 3192,
                "total_dibawah_sla_response": 73,
                "total_diatas_sla_response": 4,
                "avg_durasi_recovery": 34.12328767123287,
                "min_durasi_recovery": 332,
                "max_durasi_recovery": 6951,
                "total_dibawah_sla_recovery": 73,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 812,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 31,
                "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                "id_up3": 31100,
                "nama_up3": "UP3 MANADO",
                "id_ulp": 31170,
                "nama_ulp": "ULP AMURANG",
                "id_posko": 311701,
                "nama_posko": "POSKO ULP AMURANG",
                "total": 33,
                "total_selesai": 33,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 1.121212121212121,
                "min_durasi_dispatch": 12,
                "max_durasi_dispatch": 690,
                "total_dibawah_sla_dispatch": 32,
                "total_diatas_sla_dispatch": 1,
                "avg_durasi_response": 25.580645161290324,
                "min_durasi_response": 541,
                "max_durasi_response": 5599,
                "total_dibawah_sla_response": 29,
                "total_diatas_sla_response": 2,
                "avg_durasi_recovery": 47.354838709677416,
                "min_durasi_recovery": 1255,
                "max_durasi_recovery": 6017,
                "total_dibawah_sla_recovery": 31,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 813,
                "nama_regional": "REGIONAL JMB",
                "id_uid": 427,
                "nama_uid": "DISTRIBUSI JAWA BARAT",
                "id_up3": 545,
                "nama_up3": "UP3 SUMEDANG",
                "id_ulp": 53527,
                "nama_ulp": "ULP JATIWANGI",
                "id_posko": 535271,
                "nama_posko": "POSKO ULP JATIWANGI",
                "total": 27,
                "total_selesai": 27,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.3,
                "min_durasi_dispatch": 5,
                "max_durasi_dispatch": 135,
                "total_dibawah_sla_dispatch": 20,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 9.666666666666666,
                "min_durasi_response": 483,
                "max_durasi_response": 876,
                "total_dibawah_sla_response": 18,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 18.055555555555557,
                "min_durasi_recovery": 718,
                "max_durasi_recovery": 1611,
                "total_dibawah_sla_recovery": 18,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 814,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 120,
                "nama_uid": "WILAYAH SUMATERA UTARA",
                "id_up3": 12129,
                "nama_up3": "UP3 BUKIT BARISAN",
                "id_ulp": 12907,
                "nama_ulp": "ULP PANGURURAN",
                "id_posko": 129071,
                "nama_posko": "POSKO ULP PANGURURAN",
                "total": 1,
                "total_selesai": 1,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0,
                "min_durasi_dispatch": 50,
                "max_durasi_dispatch": 50,
                "total_dibawah_sla_dispatch": 1,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 8,
                "min_durasi_response": 539,
                "max_durasi_response": 539,
                "total_dibawah_sla_response": 1,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 16,
                "min_durasi_recovery": 961,
                "max_durasi_recovery": 961,
                "total_dibawah_sla_recovery": 1,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 815,
                "nama_regional": "REGIONAL SULMAPANA",
                "id_uid": 32,
                "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                "id_up3": 32500,
                "nama_up3": "UP3 PARE PARE",
                "id_ulp": 32560,
                "nama_ulp": "ULP SOPPENG",
                "id_posko": 325601,
                "nama_posko": "POSKO ULP SOPPENG",
                "total": 15,
                "total_selesai": 15,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 0.4,
                "min_durasi_dispatch": 19,
                "max_durasi_dispatch": 143,
                "total_dibawah_sla_dispatch": 15,
                "total_diatas_sla_dispatch": 0,
                "avg_durasi_response": 17.5,
                "min_durasi_response": 553,
                "max_durasi_response": 2059,
                "total_dibawah_sla_response": 12,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 30.083333333333332,
                "min_durasi_recovery": 908,
                "max_durasi_recovery": 2860,
                "total_dibawah_sla_recovery": 12,
                "total_diatas_sla_recovery": 0
            },
            {
                "id": 816,
                "nama_regional": "REGIONAL SUMKAL",
                "id_uid": 230,
                "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                "id_up3": 234,
                "nama_up3": "UP3 BONTANG",
                "id_ulp": 23400,
                "nama_ulp": "ULP BONTANG",
                "id_posko": 234001,
                "nama_posko": "POSKO ULP BONTANG",
                "total": 62,
                "total_selesai": 62,
                "persen_selesai": 100,
                "total_inproses": 0,
                "persen_inproses": 0,
                "avg_durasi_dispatch": 4.433962264150943,
                "min_durasi_dispatch": 1,
                "max_durasi_dispatch": 699,
                "total_dibawah_sla_dispatch": 26,
                "total_diatas_sla_dispatch": 27,
                "avg_durasi_response": 25.258064516129032,
                "min_durasi_response": 695,
                "max_durasi_response": 2708,
                "total_dibawah_sla_response": 31,
                "total_diatas_sla_response": 0,
                "avg_durasi_recovery": 36.310344827586206,
                "min_durasi_recovery": 1140,
                "max_durasi_recovery": 4110,
                "total_dibawah_sla_recovery": 29,
                "total_diatas_sla_recovery": 0
            }
        ],
            detailGangguan: [
            {
                "id": 0,
                "no_laporan": "G5423020125498",
                "pembuat_laporan": "CC.54.RAMDANI",
                "waktu_lapor": "01/02/2023 23:27:22",
                "waktu_response": "01/02/2023 23:43:23",
                "waktu_recovery": "01/02/2023 23:56:44",
                "durasi_dispatch_time": 414,
                "durasi_response_time": 961,
                "durasi_recovery_time": 1762,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "IBU ULPA",
                "alamat_pelapor": "PR BUKIT GOLF CLUSTER BULEVARD TERRACE BLOK BB 4 NO 2 JL - RT - RW - KEL BOJONG NANGKA KEC GN PUTRI DEKAT POS SATPAM",
                "no_telp_pelapor": "02121386069",
                "keterangan_pelapor": "1 RUMAH PADAM PRABAYAR",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 1,
                "no_laporan": "G5423020125474",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 23:24:57",
                "waktu_response": "01/02/2023 23:40:12",
                "waktu_recovery": "01/02/2023 23:42:18",
                "durasi_dispatch_time": 307,
                "durasi_response_time": 915,
                "durasi_recovery_time": 1041,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "didit",
                "alamat_pelapor": "JL BARET BIRU III RT.5 RW.3 KALISARI",
                "no_telp_pelapor": "6287888865707",
                "keterangan_pelapor": "periksa ",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 2,
                "no_laporan": "G5423020125388",
                "pembuat_laporan": "CC.54.NANDI",
                "waktu_lapor": "01/02/2023 23:16:35",
                "waktu_response": "01/02/2023 23:37:57",
                "waktu_recovery": "01/02/2023 23:46:36",
                "durasi_dispatch_time": 523,
                "durasi_response_time": 1282,
                "durasi_recovery_time": 1801,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "01114311788",
                "nama_pelapor": "IBU ZOLA",
                "alamat_pelapor": "JL RAYA PONDOK RANGGON PERUM CIBUBUR VILLA 3 BLOK C NO 6 KEL HARJAMUKTI KEC CIMANGGIS KOTA DEPOK / DEKAT TPU PONDOK RANGGON",
                "no_telp_pelapor": "08118651104",
                "keterangan_pelapor": "APP TERTERA PERIKSA PTL TIDAK PADAM",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 3,
                "no_laporan": "G5423020125081",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 22:53:29",
                "waktu_response": "01/02/2023 23:13:55",
                "waktu_recovery": "01/02/2023 23:19:06",
                "durasi_dispatch_time": 185,
                "durasi_response_time": 1226,
                "durasi_recovery_time": 1537,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "ferdy surya syahputra",
                "alamat_pelapor": "GG ANGSA II BLOK RINGIN No. RT.9 RW.3 CIBUBUR",
                "no_telp_pelapor": "6285171173097",
                "keterangan_pelapor": "listrik padam tulisan periksa ",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 4,
                "no_laporan": "G5423020124992",
                "pembuat_laporan": "CC.54.MUHAJIR",
                "waktu_lapor": "01/02/2023 22:46:52",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 100,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP JAMAL / BP HILMAN",
                "alamat_pelapor": "JL ALAMANDA NO. 89   RT-9 / RW-7 KEL TUGU KEC CIMANGGIS - DEPOK, SETEMPAT TOWER BTS LINKNET, ",
                "no_telp_pelapor": "02129536700",
                "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR DISPLAY TERTERA ERROR (PTL PADAM)\\n",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 5,
                "no_laporan": "G5423020124921",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 22:41:15",
                "waktu_response": "01/02/2023 22:54:19",
                "waktu_recovery": "01/02/2023 22:59:00",
                "durasi_dispatch_time": 200,
                "durasi_response_time": 784,
                "durasi_recovery_time": 1065,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "risma susilawati",
                "alamat_pelapor": "KP BABAKAN No. RT.4 RW.8 SUKATANI",
                "no_telp_pelapor": "6285714714560",
                "keterangan_pelapor": "ada tulisan prisksa",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 6,
                "no_laporan": "G5423020124885",
                "pembuat_laporan": "CC.54.DENDI",
                "waktu_lapor": "01/02/2023 22:38:12",
                "waktu_response": "01/02/2023 23:05:44",
                "waktu_recovery": "01/02/2023 23:11:06",
                "durasi_dispatch_time": 235,
                "durasi_response_time": 1652,
                "durasi_recovery_time": 1974,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "0",
                "nama_pelapor": "IBU DEWI ",
                "alamat_pelapor": "JL CIBUBUR RT 3 RW 12 NO 9 KEL CIBUBUR KEC CIRACAS JAKTIM \\nACUAN LOKASI MIE AYAM KOTA PARAHYANGAN /SEBELAH INDOMARET ",
                "no_telp_pelapor": "08871859891",
                "keterangan_pelapor": "APP PRABAYAR TERTERA PERIKSA ( PTL TIDAK PADAM )",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 7,
                "no_laporan": "G5423020124844",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 22:34:52",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 212,
                "durasi_response_time": 764,
                "durasi_recovery_time": 764,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "ferdy surya syahputra",
                "alamat_pelapor": "GG ANGSA II BLOK RINGIN No. RT.9 RW.3 CIBUBUR",
                "no_telp_pelapor": "6281574255336",
                "keterangan_pelapor": "listrik padam tulisan periksa ",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 8,
                "no_laporan": "G5123020102631",
                "pembuat_laporan": "CC.51.YUSUF",
                "waktu_lapor": "01/02/2023 21:43:43",
                "waktu_response": "01/02/2023 22:00:03",
                "waktu_recovery": "01/02/2023 22:07:51",
                "durasi_dispatch_time": 107,
                "durasi_response_time": 980,
                "durasi_recovery_time": 1448,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP ALFI  MULYADI",
                "alamat_pelapor": "KP KELAPA DUA JL LEBAK NO 130 RT-5 / RW-9  KEL TUGU KEC CIMANGGIS KOTA DEPOK//SAMPING DIFA CLUSTER ",
                "no_telp_pelapor": "081210977327",
                "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43//\\nTOKEN 0495 3575 0751 6317 3903//\\nSISA  TOKEN 6.6 KWH ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 9,
                "no_laporan": "G5223020101538",
                "pembuat_laporan": "CC.52.FATHAN",
                "waktu_lapor": "01/02/2023 21:17:40",
                "waktu_response": "01/02/2023 21:34:56",
                "waktu_recovery": "01/02/2023 21:37:21",
                "durasi_dispatch_time": 130,
                "durasi_response_time": 1036,
                "durasi_recovery_time": 1181,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP RIDWAN ",
                "alamat_pelapor": "JL CIBUBUR IV     RT-4 / RW-2 NO - KEL CIBUBUR KEC CIRACAS JAKTIM// DEKAT DENGAN KANTOR KELURAHAN CIBUBUR ",
                "no_telp_pelapor": "6285693074793",
                "keterangan_pelapor": "APP PERIKSA, PTL PADAM. PELANGGAN DAPAT DIHUBUNGI VIA TELEPON SMS DAN WA, MCB DAN SEKERING ON",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 10,
                "no_laporan": "G5223020101526",
                "pembuat_laporan": "CC.52.FAHRUDDIN.SM",
                "waktu_lapor": "01/02/2023 21:10:19",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 167,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP. HENDRO",
                "alamat_pelapor": "JL KAMBOJA NO 20 J RT-9 / RW-2 KEL. CINJANTUNG KEC. PASAR REBO KOTA JAKARTA TIMUR >> DEKAT DENGAN TPU CITANJUNG",
                "no_telp_pelapor": "6285640803787",
                "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN KARENA TERDAPAT PERUBAHAN NM DARI 14031826283  MENJADI 56225515198. PTL NYALA. SISA 28. KWH.",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 11,
                "no_laporan": "G5423020122968",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 20:51:15",
                "waktu_response": "01/02/2023 21:23:30",
                "waktu_recovery": "01/02/2023 21:35:46",
                "durasi_dispatch_time": 750,
                "durasi_response_time": 1935,
                "durasi_recovery_time": 2671,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Abdul Hadi",
                "alamat_pelapor": "Jl. Pringgondani No.47",
                "no_telp_pelapor": "6288210047111",
                "keterangan_pelapor": "Mati Tanpa Sebab",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 12,
                "no_laporan": "G5423020122956",
                "pembuat_laporan": "CC.54.FATHUR",
                "waktu_lapor": "01/02/2023 20:50:40",
                "waktu_response": "01/02/2023 21:16:10",
                "waktu_recovery": "01/02/2023 21:46:09",
                "durasi_dispatch_time": 110,
                "durasi_response_time": 1530,
                "durasi_recovery_time": 3329,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "0",
                "nama_pelapor": "BP SAIFUL",
                "alamat_pelapor": "JL BELLY 2 RT-2 / RW-6 NO.2 KEL PEKAYON KEC PASAR REBO JAKARTA TIMUR ACUAN: DEKAT NASI BUAR",
                "no_telp_pelapor": "08979123444",
                "keterangan_pelapor": "1 RUMAH PADAM (MCB ON) R1T / 1300 VA",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 13,
                "no_laporan": "G5423020122586",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 20:33:56",
                "waktu_response": "01/02/2023 20:46:24",
                "waktu_recovery": "01/02/2023 20:48:57",
                "durasi_dispatch_time": 17,
                "durasi_response_time": 748,
                "durasi_recovery_time": 901,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Andriko Multiarno",
                "alamat_pelapor": "JL KALISARI LAPAN No.103 RT.11 RW.1 PEKAYON",
                "no_telp_pelapor": "6287775511157",
                "keterangan_pelapor": "ada tulisan periksa",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 14,
                "no_laporan": "G5423020122220",
                "pembuat_laporan": "CC.54.FUADY",
                "waktu_lapor": "01/02/2023 20:20:02",
                "waktu_response": "01/02/2023 20:37:16",
                "waktu_recovery": "01/02/2023 20:46:01",
                "durasi_dispatch_time": 223,
                "durasi_response_time": 1034,
                "durasi_recovery_time": 1559,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP ANDI MAULANA",
                "alamat_pelapor": "JL TANAH MERDEKA NO.2 RT-4 / RW-4 KEL RAMBUTAN KEC CIRACAS JAKTIM. BELAKANG TERMINAL KP RAMBUTAN ",
                "no_telp_pelapor": "089631740101",
                "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL PADAM",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 15,
                "no_laporan": "G5223020101373",
                "pembuat_laporan": "CC.52.AKBAR_P",
                "waktu_lapor": "01/02/2023 19:53:01",
                "waktu_response": "01/02/2023 20:12:47",
                "waktu_recovery": "01/02/2023 20:18:14",
                "durasi_dispatch_time": 189,
                "durasi_response_time": 1186,
                "durasi_recovery_time": 1513,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP SUYOTO / IBU ",
                "alamat_pelapor": "JL GLAMOR  RT-4 / RW-7 KEL PEKAYON KEC PASAR REBO KOTA JAKARTA TIMUR > DEKAT ",
                "no_telp_pelapor": "6287778500357",
                "keterangan_pelapor": "1 RUMAH PADAM MCB DAN SEKRING ON (R1T / 1300 ) SISA KWH  140",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 16,
                "no_laporan": "G5423020120810",
                "pembuat_laporan": "CC.54.M_SYARIF",
                "waktu_lapor": "01/02/2023 19:26:54",
                "waktu_response": "01/02/2023 19:40:32",
                "waktu_recovery": "01/02/2023 19:45:47",
                "durasi_dispatch_time": 222,
                "durasi_response_time": 818,
                "durasi_recovery_time": 1133,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "IBU RIZQI",
                "alamat_pelapor": "PR ADHIGRIYA JL SEPAKAT X NO C1 KEL CIPAYUNG KEC CILANGKAP KOTA JAKARTA TIMUR // DEKAT DENGAN VIVO POM BENSIN",
                "no_telp_pelapor": "081285355531",
                "keterangan_pelapor": "DISPLAY APP TERTERA PERIKSA (PTL MASIH MENYALA)",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 17,
                "no_laporan": "G5323020101457",
                "pembuat_laporan": "CC.53.HARIEST",
                "waktu_lapor": "01/02/2023 19:26:19",
                "waktu_response": "01/02/2023 19:39:38",
                "waktu_recovery": "01/02/2023 19:46:48",
                "durasi_dispatch_time": 225,
                "durasi_response_time": 799,
                "durasi_recovery_time": 1229,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP MARUF",
                "alamat_pelapor": "JL CILANGKAP BARU NO 20 RT-3 / RW-1 KEL CILANGKAP KEC CIPAYUNG JAKTIM // DEKAT DENGAN ALFAMART",
                "no_telp_pelapor": "6281586053371",
                "keterangan_pelapor": "LPB PERIKSA PTL MENYALA (PELANGGAN DAPAT DIHUBUNGI KEMBALI MELALUI TELEPON, WA DAN SMS)",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 18,
                "no_laporan": "G2323020100281",
                "pembuat_laporan": "CC.23.SABAN",
                "waktu_lapor": "01/02/2023 19:17:26",
                "waktu_response": "01/02/2023 19:42:57",
                "waktu_recovery": "01/02/2023 19:53:53",
                "durasi_dispatch_time": 73,
                "durasi_response_time": 1531,
                "durasi_recovery_time": 2187,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP ABDUL",
                "alamat_pelapor": "JL. SERUT RT. 003/04 NO. G4 KEC. CIPAYUNG KEL. PONDOK RANGGON JAKARTA TIMUR LOKASI: 300M DARI GANG ",
                "no_telp_pelapor": "6285655807735",
                "keterangan_pelapor": "2 RUMAH PADAM ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 19,
                "no_laporan": "G5423020118605",
                "pembuat_laporan": "CC.54.BIMA_AU",
                "waktu_lapor": "01/02/2023 18:12:15",
                "waktu_response": "01/02/2023 18:38:08",
                "waktu_recovery": "01/02/2023 18:39:45",
                "durasi_dispatch_time": 117,
                "durasi_response_time": 1553,
                "durasi_recovery_time": 1650,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "151407",
                "nama_pelapor": "IBU AGNES",
                "alamat_pelapor": "JL GONGSENG RY GG. H.JIPIN NO 37 - RT-7 / RW-10 KEL CIJANTUNG KEC PASAR REBO JAKARTA TIMUR ACUAN : DEKAT MASJID",
                "no_telp_pelapor": "081292767293",
                "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 10  (PTL TIDAK PADAM)  35208908073147774204",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 20,
                "no_laporan": "G5423020118456",
                "pembuat_laporan": "CC.54.M_NOVIYANTO.LC",
                "waktu_lapor": "01/02/2023 18:07:53",
                "waktu_response": "01/02/2023 18:25:24",
                "waktu_recovery": "01/02/2023 18:43:21",
                "durasi_dispatch_time": 240,
                "durasi_response_time": 1051,
                "durasi_recovery_time": 2128,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP MUGI",
                "alamat_pelapor": "JL.SANGGING NO.23 RT 12 RW1 KELURAHAN PASIR GUNUNG SELATAN KEC. CIMANGGIS, KOTA DEPOK, JAWA BARAT (DEPAN JL SANGGING 3)\\n",
                "no_telp_pelapor": "085700641887",
                "keterangan_pelapor": "MOHON PERIKSA DISPLAY APP PRABAYAR ERROR (PTL PADAM)",
                "media": "Live Chat PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 21,
                "no_laporan": "G5123020101886",
                "pembuat_laporan": "CC.51.DOKRI",
                "waktu_lapor": "01/02/2023 17:54:06",
                "waktu_response": "01/02/2023 18:12:05",
                "waktu_recovery": "01/02/2023 18:23:44",
                "durasi_dispatch_time": 163,
                "durasi_response_time": 1079,
                "durasi_recovery_time": 1778,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP WAHYU ",
                "alamat_pelapor": "JL. KERAMAT 3 KP CIHERANG NO.10 RT-1 RW-7 KEL. SUKTANI KEC. TAPOS KOTA DEPOK - LOKASI DEKAT PERUMAHAN GAHARU / SMK PENERBANGAN",
                "no_telp_pelapor": "082183082134",
                "keterangan_pelapor": "APP KETERANGAN PERIKSA - PTL PADAM\\n",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 22,
                "no_laporan": "G5423020117848",
                "pembuat_laporan": "CC.54.widya_putri",
                "waktu_lapor": "01/02/2023 17:47:37",
                "waktu_response": "01/02/2023 18:10:54",
                "waktu_recovery": "01/02/2023 18:24:24",
                "durasi_dispatch_time": 176,
                "durasi_response_time": 1397,
                "durasi_recovery_time": 2207,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "22101720971",
                "nama_pelapor": "BP MAULANA ",
                "alamat_pelapor": "JL SWADAYA III PR PURI KENCANA PERMAI 1 BLOK B NO 7 KEL/KEC CIMANGGIS KOTA DEPOK.  ( DEKAT PLANET BAN) ",
                "no_telp_pelapor": "081288013435",
                "keterangan_pelapor": "APP TERTERA PERIKSA ( PTL HAMPIR PADAM ) ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 23,
                "no_laporan": "G5223020101064",
                "pembuat_laporan": "CC.52.ANGGA.LC",
                "waktu_lapor": "01/02/2023 17:35:50",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": null,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "144877",
                "nama_pelapor": "BP HARTAWAN ",
                "alamat_pelapor": "LAUNDRY SINI JLN SMP 160 NO.26 B RT 07 RW 03 KELURAHAN CEGER, KECAMATAN CIPAYUNG JAKARTA TIMUR DEPAN BIMBEL RIZKA ATAU DIBELAKANG ERAPHON CEGER",
                "no_telp_pelapor": "082225558339",
                "keterangan_pelapor": "GANGGUAN IML: MCB DI DALAM BANGUNAN RUSAK TIDAK DAPAT DI ONKAN 1,  LISTRIK PASCABAYAR. WAKTU KUNJUNGAN\\nYANG DIINGINKAN TGL. 01/02/2023",
                "media": "Live Chat PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 24,
                "no_laporan": "G5423020117352",
                "pembuat_laporan": "cc.54.Sulaeman",
                "waktu_lapor": "01/02/2023 17:29:55",
                "waktu_response": "01/02/2023 17:47:54",
                "waktu_recovery": "01/02/2023 17:57:39",
                "durasi_dispatch_time": 181,
                "durasi_response_time": 1079,
                "durasi_recovery_time": 1664,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "IBU NIKI",
                "alamat_pelapor": "JL KALISARI RAYA NO 23 RT-11 / RW-2 KEL KALISARI KEC PASAR REBO JAKTIM  : DEKAT TOKO ASEGRI",
                "no_telp_pelapor": "081282173022",
                "keterangan_pelapor": "1 RUMAH PADAM (DISPLAY APP BLANK SEBELUMNYA TERTERA PERIKSA)",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 25,
                "no_laporan": "G3223020100763",
                "pembuat_laporan": "CC.32.SUGIARTO01",
                "waktu_lapor": "01/02/2023 17:29:37",
                "waktu_response": "01/02/2023 17:46:33",
                "waktu_recovery": "01/02/2023 18:07:57",
                "durasi_dispatch_time": 140,
                "durasi_response_time": 1016,
                "durasi_recovery_time": 2300,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "0",
                "nama_pelapor": "BP WAHYU WIDODO",
                "alamat_pelapor": "JL KAMPUNG BARU GG SENTOSA NO 52 RT 11 / RW 09 KEL KLAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR, DIDEKAT OJEK JENGKOL",
                "no_telp_pelapor": "087887696638",
                "keterangan_pelapor": "MCB LOSS DAYA 450 VA\\n",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 26,
                "no_laporan": "G5323020101186",
                "pembuat_laporan": "CC.53.ERWIN",
                "waktu_lapor": "01/02/2023 17:19:37",
                "waktu_response": "01/02/2023 17:39:29",
                "waktu_recovery": "01/02/2023 17:58:03",
                "durasi_dispatch_time": 323,
                "durasi_response_time": 1192,
                "durasi_recovery_time": 2306,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "0",
                "nama_pelapor": "BP YUSUF ARIF",
                "alamat_pelapor": "JL PEKAYON NO 56A RT7/6 KEL KALISARI KEC PS REBO JAKTIM. ACUAN : DEKAT KOMP BELAKANG BRIGIP / SD 16 PEKAYON ",
                "no_telp_pelapor": "087784661597",
                "keterangan_pelapor": "KWH LPB MUNCUL PERIKSA. TIDAK BISA INPUT TOKEN. PTL PADAM\\n",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 27,
                "no_laporan": "G5123020101684",
                "pembuat_laporan": "CC.51.MUZDALIFAH",
                "waktu_lapor": "01/02/2023 16:55:11",
                "waktu_response": "01/02/2023 17:22:17",
                "waktu_recovery": "01/02/2023 17:37:28",
                "durasi_dispatch_time": 90,
                "durasi_response_time": 1626,
                "durasi_recovery_time": 2537,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "IBU SILVI",
                "alamat_pelapor": "JL MUALIM  NO- RT-6  RW-14 KEL CIBUBUR KEC CIRACAS KOTA JAKARTA TIMUR / LOKASI TOKO SINAR PINGGIR JALAN RAYA, PAGAR HIJAU ",
                "no_telp_pelapor": "081317163367",
                "keterangan_pelapor": "1 RUMAH VOLTASE TIDAK STABIL (PTL BERKEDIP) SEJAK TADI SIANG DAN SAAT INI SEDANG TERJADI ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 28,
                "no_laporan": "G5423020116310",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 16:53:24",
                "waktu_response": "01/02/2023 17:25:14",
                "waktu_recovery": "01/02/2023 17:36:20",
                "durasi_dispatch_time": 221,
                "durasi_response_time": 1910,
                "durasi_recovery_time": 2576,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Indah Lestary",
                "alamat_pelapor": "JL JL EPATIK II RY CENTEX RT3/10 CIRACAS No.0",
                "no_telp_pelapor": "6288223910209",
                "keterangan_pelapor": "Pada saat Pengisian Token seringkali selalu gagal ",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 29,
                "no_laporan": "G5423020116031",
                "pembuat_laporan": "CC.54.ANDI_SOSHA",
                "waktu_lapor": "01/02/2023 16:42:59",
                "waktu_response": "01/02/2023 17:00:50",
                "waktu_recovery": "01/02/2023 17:03:39",
                "durasi_dispatch_time": 100,
                "durasi_response_time": 1071,
                "durasi_recovery_time": 1240,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP RIZAL  ",
                "alamat_pelapor": "GG. UNTUNG SELATAN KP AREMAN RT-5 / RW-5 NO- KEC . CIMANGGIS KEL . TUGU KOTA DEPOK ACUAN LOKASI DEPANSETU PEDONGKELAN ",
                "no_telp_pelapor": "08889218171",
                "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA (PTL PADAM)",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 30,
                "no_laporan": "G5423020115785",
                "pembuat_laporan": "CC.54.DANDY",
                "waktu_lapor": "01/02/2023 16:32:52",
                "waktu_response": "01/02/2023 16:57:19",
                "waktu_recovery": "01/02/2023 17:15:13",
                "durasi_dispatch_time": 311,
                "durasi_response_time": 1467,
                "durasi_recovery_time": 2541,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "IBU SRI",
                "alamat_pelapor": "JL RAYA SENTEK NO 29 RT 11 RW 3 KEL CIRACAS KEC CIRACAS KOTA JAKARTA TIMUR",
                "no_telp_pelapor": "082213641119",
                "keterangan_pelapor": "BANYAK RUMAH PADAM",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 31,
                "no_laporan": "G5423020115758",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 16:31:18",
                "waktu_response": "01/02/2023 16:57:31",
                "waktu_recovery": "01/02/2023 17:09:41",
                "durasi_dispatch_time": 468,
                "durasi_response_time": 1573,
                "durasi_recovery_time": 2303,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "christopher",
                "alamat_pelapor": "JL JAMBORE RT.1 RW.6 HARJAMUKTI",
                "no_telp_pelapor": "6285779436426",
                "keterangan_pelapor": "tulisan \\\"periksa\\\" terus",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 32,
                "no_laporan": "G5423020115549",
                "pembuat_laporan": "cc.54.zulkarnain",
                "waktu_lapor": "01/02/2023 16:22:59",
                "waktu_response": "01/02/2023 16:41:28",
                "waktu_recovery": "01/02/2023 17:11:29",
                "durasi_dispatch_time": 80,
                "durasi_response_time": 1109,
                "durasi_recovery_time": 2910,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "1",
                "nama_pelapor": "IBU RATNA",
                "alamat_pelapor": "JL REMAJA RT-5 / RW-1 NO. 190 KEL PONDOK RANGGON KEC CIPAYUNG JAKTIM LOKASI WARUNG SEMBAKO",
                "no_telp_pelapor": "082334484280",
                "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, DISPLAY BLANK ( PTL HAMPIR PADAM )",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 33,
                "no_laporan": "G5423020115469",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 16:19:02",
                "waktu_response": "01/02/2023 16:33:33",
                "waktu_recovery": "01/02/2023 16:35:34",
                "durasi_dispatch_time": 161,
                "durasi_response_time": 871,
                "durasi_recovery_time": 992,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Diah Ade",
                "alamat_pelapor": "JL CARAKA BUANA No. RT.14 RW.3",
                "no_telp_pelapor": "628561005362",
                "keterangan_pelapor": "kwh meter periksa.gk bisa isi pulsa",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 34,
                "no_laporan": "G5423020115364",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 16:14:21",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 13,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "YUDHI PRASETYA",
                "alamat_pelapor": "JL JL ATTAUFIQ RT4/12 KLP II WTN",
                "no_telp_pelapor": "6289636364776",
                "keterangan_pelapor": "mati lampu",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 35,
                "no_laporan": "G5423020115113",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 16:03:00",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 305,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Agustina Elizabeth",
                "alamat_pelapor": "JL KLP II WETAN RT2/4",
                "no_telp_pelapor": "6282122678976",
                "keterangan_pelapor": "Listrik rumah dan sekitar saya mati sejak pagi",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 36,
                "no_laporan": "G5423020114668",
                "pembuat_laporan": "CC.54.JUNIYATI",
                "waktu_lapor": "01/02/2023 15:42:35",
                "waktu_response": "01/02/2023 16:14:26",
                "waktu_recovery": "01/02/2023 16:23:22",
                "durasi_dispatch_time": 74,
                "durasi_response_time": 1911,
                "durasi_recovery_time": 2447,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "0",
                "nama_pelapor": "IBU HENI / BP YUSMAN ",
                "alamat_pelapor": "JL SUKAMTO 1 KOMPL ZENI AD -4 RT 2/8  NO 4 KEL PEKAYON KEC PASAR REBO KOTA JAK TIM > ",
                "no_telp_pelapor": "081316188007",
                "keterangan_pelapor": "1 RUMAH PADAM DAYA R2 / 3500 VA \\nPELANGGAN MENGHUBUNGI KEMBALI.CC.52.SANTOSO",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 37,
                "no_laporan": "G5323020100998",
                "pembuat_laporan": "538.FAHMI",
                "waktu_lapor": "01/02/2023 15:34:44",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 232,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": " BP. ASRIADI ",
                "alamat_pelapor": "KP.KRAMAT KP. CIHERANG RT 7 RW 05 GG. BAITI JANATI (RUMAH BU MAY)  SUKATANI",
                "no_telp_pelapor": "082211487679",
                "keterangan_pelapor": "GAGAL ISI TOKEN KONDISI PADAM",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 38,
                "no_laporan": "G5423020114078",
                "pembuat_laporan": "CC.54.yulianingsih",
                "waktu_lapor": "01/02/2023 15:17:06",
                "waktu_response": "01/02/2023 15:56:53",
                "waktu_recovery": "01/02/2023 16:05:24",
                "durasi_dispatch_time": 136,
                "durasi_response_time": 2387,
                "durasi_recovery_time": 2898,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "244717",
                "nama_pelapor": "BP BONGOT",
                "alamat_pelapor": "JL USMAN NO.3 RT-11 / RW-11KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR LOKASI: DEKAT  SMA N 105 ",
                "no_telp_pelapor": "082119294023",
                "keterangan_pelapor": "1 RUMAH PADAM ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 39,
                "no_laporan": "G5423020114053",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 15:15:56",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 10,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Anang Wibowo",
                "alamat_pelapor": "JL MASJID NURUL HIDAYA No.0 RT.5 RW.2 KELAPA DUA",
                "no_telp_pelapor": "6285777592240",
                "keterangan_pelapor": "listrik mati dari jam 13.05 samapi 15m13 bkm nyala tolong ditindak lanjuti",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 40,
                "no_laporan": "G5223020100871",
                "pembuat_laporan": "CC.52.YUDHA.LC",
                "waktu_lapor": "01/02/2023 15:14:38",
                "waktu_response": "01/02/2023 15:31:30",
                "waktu_recovery": "01/02/2023 15:38:17",
                "durasi_dispatch_time": 260,
                "durasi_response_time": 1012,
                "durasi_recovery_time": 1419,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "49872",
                "nama_pelapor": "korintus.splp3i@gmail.com",
                "alamat_pelapor": ": JL.PONCOL RT 015/RW 009 NO.73 CIRACAS JAKARTA TIMUR",
                "no_telp_pelapor": "081316951370",
                "keterangan_pelapor": "1 RUMAH PADAM",
                "media": "Email",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 41,
                "no_laporan": "G5423020113902",
                "pembuat_laporan": "CC.54.widya_putri",
                "waktu_lapor": "01/02/2023 15:09:42",
                "waktu_response": "01/02/2023 15:36:19",
                "waktu_recovery": "01/02/2023 15:52:37",
                "durasi_dispatch_time": 159,
                "durasi_response_time": 1597,
                "durasi_recovery_time": 2575,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "IBU WERDININGSIH",
                "alamat_pelapor": "JL KAPITAN 3 NO.74 RT 02/10, KEC TAPOS, KEL SUKATANI .DEPOK. ACUAN : DEKAT KLINIK BIDAN WENTI",
                "no_telp_pelapor": "0218743383",
                "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43  ( 3.17 KWH ) ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 42,
                "no_laporan": "G5323020100931",
                "pembuat_laporan": "CC.53.DIRMAN",
                "waktu_lapor": "01/02/2023 14:52:35",
                "waktu_response": "01/02/2023 15:12:37",
                "waktu_recovery": "01/02/2023 15:27:36",
                "durasi_dispatch_time": 47,
                "durasi_response_time": 1202,
                "durasi_recovery_time": 2101,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "0",
                "nama_pelapor": "IBU SUBADI",
                "alamat_pelapor": "JL. ABDUL MUTOLIB GG. MEDE 2 RT 7 RW 8 NO.8 KEL TUGU KEC. CIMANGGIS KOTA DEPOK. LOKASI KONTRAKAN BAGIAN BELAKANG.",
                "no_telp_pelapor": "6285782221018",
                "keterangan_pelapor": "LPB KET.000, PTL PADAM ID.PEL 547102868544",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 43,
                "no_laporan": "G5423020113174",
                "pembuat_laporan": "CC.54.RINO.CSOI",
                "waktu_lapor": "01/02/2023 14:35:40",
                "waktu_response": "01/02/2023 15:16:41",
                "waktu_recovery": "01/02/2023 15:22:09",
                "durasi_dispatch_time": 1048,
                "durasi_response_time": 2461,
                "durasi_recovery_time": 2789,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP JONI",
                "alamat_pelapor": "JL SWADAYA 1 KP TIPAR RT2 RW 11 NO 50 KEL MEKARSARI KEC CIMANGGIS KOTA DEPOK JAWA BARAT (ACUAN : DEPAN KOMP MANADO) ",
                "no_telp_pelapor": "02122851164",
                "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 1/2/23 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER 14031837074. DAN PADA STATUS P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. PTL HAMPIR PADAM",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 44,
                "no_laporan": "G5423020112751",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 14:16:19",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 160,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "bongot habonaran",
                "alamat_pelapor": "Jl. Randu I No.3",
                "no_telp_pelapor": "6282119294023",
                "keterangan_pelapor": "tadi pagi terjadi pemadaman dan sudah hidup kembali. Dan saat ini terjadi pemadaman kembali",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 45,
                "no_laporan": "G5423020112737",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 14:15:39",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": null,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Riska indriani",
                "alamat_pelapor": "JL MANUNGGAL No. RT.14 RW.2 CIRACAS",
                "no_telp_pelapor": "6285718958119",
                "keterangan_pelapor": "ini pemadaman sampe kapan ya tdi pagi udah mati lampu masa mati lampu lgi",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 46,
                "no_laporan": "G5423020112649",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 14:11:32",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": null,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Anang Wibowo",
                "alamat_pelapor": "JL MASJID NURUL HIDAYA No.0 RT.5 RW.2 KELAPA DUA",
                "no_telp_pelapor": "6285777592240",
                "keterangan_pelapor": "listrik padam dari jam.13.05 sampai 14.08 blm nyala. tolomg di perbaiki",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 47,
                "no_laporan": "G5423020112046",
                "pembuat_laporan": "CC.54.RINO.CSOI",
                "waktu_lapor": "01/02/2023 13:46:38",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": null,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                "is_marking": 1,
                "referensi_marking": "G5223020100692",
                "idpel_nometer": "",
                "nama_pelapor": "IBU WIWI",
                "alamat_pelapor": "JL ANGGUR BAWAH 2 KEL KELAPA DUA WETAN KEC CIRACAS JAKTIM ",
                "no_telp_pelapor": "081311118399",
                "keterangan_pelapor": "BANYAK RUMAH PADAM",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 48,
                "no_laporan": "G5423020111722",
                "pembuat_laporan": "CC.54.HERMA.CSOI",
                "waktu_lapor": "01/02/2023 13:34:06",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 326,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                "is_marking": 1,
                "referensi_marking": "G5223020100692",
                "idpel_nometer": "",
                "nama_pelapor": "IBU WIWI",
                "alamat_pelapor": "JL ANGGUR BAWAH 2 KEL KELAPA DUA WETAN KEC CIRACAS JAKTIM ",
                "no_telp_pelapor": "081311118399",
                "keterangan_pelapor": "GANGGUAN BERULANG : G5423020111664, BANYAK RUMAH PADAM ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 49,
                "no_laporan": "G5423020111664",
                "pembuat_laporan": "CC.54.EPI",
                "waktu_lapor": "01/02/2023 13:31:53",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": null,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                "is_marking": 1,
                "referensi_marking": "G5223020100692",
                "idpel_nometer": "",
                "nama_pelapor": "IBU WIWI",
                "alamat_pelapor": "JL ANGGUR BAWAH 2 KEL KELAPA DUA WETAN KEC CIRACAS JAKTIM ",
                "no_telp_pelapor": "081311118399",
                "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 50,
                "no_laporan": "G5123020101130",
                "pembuat_laporan": "CC.51.HIDAYATI",
                "waktu_lapor": "01/02/2023 13:28:45",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": null,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                "is_marking": 1,
                "referensi_marking": "G5223020100692",
                "idpel_nometer": "",
                "nama_pelapor": "IBU LISA ",
                "alamat_pelapor": "JL. NAIM USMAN RT 10 RW 11 NO. 17 KEL KELAPADUA WETAN KEC CIRACAS , JAKTIM",
                "no_telp_pelapor": "08111802074",
                "keterangan_pelapor": "BANYAK  RUMAH PADAM / JAM 06.00-10 SUDAH PADAM LALU PADAM KEMBALI PUKUL 13.00",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 51,
                "no_laporan": "G5423020111374",
                "pembuat_laporan": "CC.54.hastutik",
                "waktu_lapor": "01/02/2023 13:18:46",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": null,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                "is_marking": 1,
                "referensi_marking": "G5223020100692",
                "idpel_nometer": "",
                "nama_pelapor": "IBU HILDA",
                "alamat_pelapor": "JL USMAN NAIM NO 5 RT 10/11 KEL KELAPA DUA WETAN KEC CIRACAS JAKTIM",
                "no_telp_pelapor": "081381754422",
                "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 52,
                "no_laporan": "G5423020111042",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 13:02:54",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 804,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Sri Cherly Asih Sitorus",
                "alamat_pelapor": "JL KLP 2 WETAN RT 4/12 CIRACAS",
                "no_telp_pelapor": "6285795092233",
                "keterangan_pelapor": "listrik padam 2x hari ini. mohon dibantu segera karena banyak yg sedang wfh terima kasih",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 53,
                "no_laporan": "G5123020101068",
                "pembuat_laporan": "CC.51.MALASIANINGSIH",
                "waktu_lapor": "01/02/2023 13:01:25",
                "waktu_response": "01/02/2023 13:28:41",
                "waktu_recovery": "01/02/2023 13:35:00",
                "durasi_dispatch_time": 675,
                "durasi_response_time": 1636,
                "durasi_recovery_time": 2015,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP FADLI",
                "alamat_pelapor": "JL- KK IMAH BLOK CC 5 NO 54 RT 2 RW 5 KEL TUGU KEC CIMANGGIS KOTA DEPOK ( DKT LAPANGAN TENIS) ",
                "no_telp_pelapor": "08111234209",
                "keterangan_pelapor": "PADAM 1 RUMAH, MCB PADA APP OFF, SIKRING ON, PRABAYAR SISA KWH 139.\\nPELANGGAN MENGHUBUNGI KEMBALI, MOHON DITINDAKLANJUTI PETUGAS TERKAIT CC.55.ANDRI",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 54,
                "no_laporan": "G5523020100589",
                "pembuat_laporan": "CC.55.ERNA",
                "waktu_lapor": "01/02/2023 13:00:22",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 505,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                "is_marking": 1,
                "referensi_marking": "G5223020100692",
                "idpel_nometer": "",
                "nama_pelapor": "IBU DITA ",
                "alamat_pelapor": "JL NAKMALIA GG MELATI 2 RT 5 RW 2 KEL KELAPA DUA WETAN KEC CIRACAS JAKTIM",
                "no_telp_pelapor": "6285717943807",
                "keterangan_pelapor": "BANYAK RUMAH PADAM",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 55,
                "no_laporan": "G5223020100692",
                "pembuat_laporan": "CC.52.FIANI",
                "waktu_lapor": "01/02/2023 12:58:52",
                "waktu_response": "01/02/2023 13:34:04",
                "waktu_recovery": "01/02/2023 13:43:19",
                "durasi_dispatch_time": 96,
                "durasi_response_time": 2112,
                "durasi_recovery_time": 2667,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "IBU SERLY ",
                "alamat_pelapor": "JL ANGGUR KEL KELAPA DUA WETAN KEC CIRACAS JAKARTA TIMUR ",
                "no_telp_pelapor": "6285795092233",
                "keterangan_pelapor": "BANYAK BANGUNAN PADAM  . HARI INI SUDAH 2 KALI PADAM ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 56,
                "no_laporan": "G5423020110892",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 12:57:10",
                "waktu_response": "01/02/2023 13:09:45",
                "waktu_recovery": "01/02/2023 13:24:34",
                "durasi_dispatch_time": 186,
                "durasi_response_time": 755,
                "durasi_recovery_time": 1644,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "indrawan",
                "alamat_pelapor": "KP BABAKAN No.6 RT.3 RW.4",
                "no_telp_pelapor": "6281382204166",
                "keterangan_pelapor": "kwh meter tulisan periksa",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 57,
                "no_laporan": "G5423020110047",
                "pembuat_laporan": "CC.54.KUNDERI",
                "waktu_lapor": "01/02/2023 12:19:38",
                "waktu_response": "01/02/2023 12:40:27",
                "waktu_recovery": "01/02/2023 13:04:38",
                "durasi_dispatch_time": 174,
                "durasi_response_time": 1249,
                "durasi_recovery_time": 2700,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP AAT",
                "alamat_pelapor": "JL ABDULRAHMAN RT 12/5 NO 30 KEL CIBUBUR KEC CIRACAS JAKTIM ACUAN: DEPAN CAFE TERAS NENEK",
                "no_telp_pelapor": "081315311136",
                "keterangan_pelapor": "SR TERPUTUS (PTL PADAM)",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 58,
                "no_laporan": "G5423020109118",
                "pembuat_laporan": "CC.54.JUSNITA_S",
                "waktu_lapor": "01/02/2023 11:41:28",
                "waktu_response": "01/02/2023 12:04:44",
                "waktu_recovery": "01/02/2023 12:29:40",
                "durasi_dispatch_time": 133,
                "durasi_response_time": 1396,
                "durasi_recovery_time": 2892,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP DANU",
                "alamat_pelapor": "JL PPA  RT-5 / RW-4 KEL CEGER ",
                "no_telp_pelapor": "08885955855",
                "keterangan_pelapor": "APP TERTERA PERIKSA (PTL PADAM ) ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 59,
                "no_laporan": "G5423020109056",
                "pembuat_laporan": "CC.54.ASNAH",
                "waktu_lapor": "01/02/2023 11:38:16",
                "waktu_response": "01/02/2023 12:04:12",
                "waktu_recovery": "01/02/2023 12:33:02",
                "durasi_dispatch_time": 254,
                "durasi_response_time": 1556,
                "durasi_recovery_time": 3286,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "192682",
                "nama_pelapor": "IBU NURDANIYAH",
                "alamat_pelapor": "SETEMPAT RUMAH KONTRAKAN SAKINAH JL WARGA  1 BRT-9 / RW-6 KEL PONDOK RANGGONKEC CIPAYUNG JAKTIM ",
                "no_telp_pelapor": "081294148137",
                "keterangan_pelapor": "1 RUMAH PADAM (R1T / 1300 VA)",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 60,
                "no_laporan": "G5423020108930",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 11:33:49",
                "waktu_response": "01/02/2023 12:05:00",
                "waktu_recovery": "01/02/2023 12:16:55",
                "durasi_dispatch_time": 9,
                "durasi_response_time": 1871,
                "durasi_recovery_time": 2586,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Hendro",
                "alamat_pelapor": "JL JL PERTENGAHAN RT4/3 CIJANTUNG",
                "no_telp_pelapor": "6288210530498",
                "keterangan_pelapor": "tidak bisa isi token listrik di kwh ada tulisan periksa",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 61,
                "no_laporan": "G5223020100533",
                "pembuat_laporan": "CC.52.AMELIA",
                "waktu_lapor": "01/02/2023 11:05:03",
                "waktu_response": "01/02/2023 11:31:34",
                "waktu_recovery": "01/02/2023 11:56:34",
                "durasi_dispatch_time": 97,
                "durasi_response_time": 1591,
                "durasi_recovery_time": 3091,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP TITO",
                "alamat_pelapor": "JL CIPAYUNG SETU GG WASIS   RT-9 / RW-4 NO 58 KEL CIPAYUNG KEC CIPAYUNG  KOTA JAKARTA TIMUR // ACUAN : MASUK GANG ",
                "no_telp_pelapor": "6285691939447",
                "keterangan_pelapor": "APP PERIKSA, PTL PADAM.",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 62,
                "no_laporan": "G5423020107577",
                "pembuat_laporan": "CC.54.EVI_KURNIASIH",
                "waktu_lapor": "01/02/2023 10:41:22",
                "waktu_response": "01/02/2023 11:04:00",
                "waktu_recovery": "01/02/2023 11:05:20",
                "durasi_dispatch_time": 654,
                "durasi_response_time": 1358,
                "durasi_recovery_time": 1438,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "0",
                "nama_pelapor": "BP SUYANTO ",
                "alamat_pelapor": "JL PKP NO 26 RT 2 RW 12 KEL KELAPA DUA WETAN KEC CIRACAS JAKTIM. DEKAT MASJID ",
                "no_telp_pelapor": "089612102258",
                "keterangan_pelapor": "APP PRABAYAR PERIKSA ( PTL  TIDAK PADAM )",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 63,
                "no_laporan": "G5123020100685",
                "pembuat_laporan": "CC.51.FITRIDY",
                "waktu_lapor": "01/02/2023 10:21:43",
                "waktu_response": "01/02/2023 10:38:50",
                "waktu_recovery": "01/02/2023 10:48:54",
                "durasi_dispatch_time": 393,
                "durasi_response_time": 1027,
                "durasi_recovery_time": 1631,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "IBU DEWI ",
                "alamat_pelapor": "JL AKSES BLOK UI NO 6 RT 2 RW 9 PR- KEL TUGU KEC CIMANGGIS KOTA DEPOK . DEKAT KAMPUS GUNA DARMA",
                "no_telp_pelapor": "087789320024",
                "keterangan_pelapor": "LPB KET.PERIKSA .TIDAK BS ENTRY TOKEN. PTL NYALA .NM 86088693501. TELAH SELF DIAGNOSIS- 087789320024 BISA DIHUB VIA WA\\n",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 64,
                "no_laporan": "G5423020106951",
                "pembuat_laporan": "CC.54.D_ISLAMIYAH",
                "waktu_lapor": "01/02/2023 10:18:38",
                "waktu_response": "01/02/2023 10:56:56",
                "waktu_recovery": "01/02/2023 11:04:51",
                "durasi_dispatch_time": 192,
                "durasi_response_time": 2298,
                "durasi_recovery_time": 2773,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "01107737130",
                "nama_pelapor": "BP SRIDIWIATNO ",
                "alamat_pelapor": "JL H KAMET NO 11 RT 16/9 KEL PEKAYON KEC PASAR REBO JAKTIM// BALAI BESAR KIMA KEMASAN ",
                "no_telp_pelapor": "08121005601",
                "keterangan_pelapor": "APP BLANK (PTL PADAM)",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 65,
                "no_laporan": "G5423020106730",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 10:10:26",
                "waktu_response": "01/02/2023 10:25:10",
                "waktu_recovery": "01/02/2023 10:30:18",
                "durasi_dispatch_time": 34,
                "durasi_response_time": 884,
                "durasi_recovery_time": 1192,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Yunardi Syam",
                "alamat_pelapor": "PR PD NURUL FIKRI KAV RUKO No.R6 RT.7 RW.7 TUGU",
                "no_telp_pelapor": "6285777627011",
                "keterangan_pelapor": "meteran tulisan periksa",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 66,
                "no_laporan": "G5223020100447",
                "pembuat_laporan": "CC.52.ATIKA",
                "waktu_lapor": "01/02/2023 10:08:56",
                "waktu_response": "01/02/2023 10:58:40",
                "waktu_recovery": "01/02/2023 11:06:49",
                "durasi_dispatch_time": 110,
                "durasi_response_time": 2984,
                "durasi_recovery_time": 3473,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "IBU SOFITA",
                "alamat_pelapor": "JL KENANGA NO.99  RT-1 / RW-1 KEL BAMBU APUS KEC - JAKTIM LOKASI DI DEKAT ALFIMIDI",
                "no_telp_pelapor": "087881454154",
                "keterangan_pelapor": "APP TERTERA PERIKSA DAN PTL NORMAL  \\n",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 67,
                "no_laporan": "G5123020100642",
                "pembuat_laporan": "CC.51.FITRIDY",
                "waktu_lapor": "01/02/2023 10:07:18",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": null,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BU PURWANTI",
                "alamat_pelapor": "JL RY SETU NO 0 RT/RW03/03 KEL SETU KEC CIPAYUNG KOTA JAKTIM.DEKAT INDOMARET JL RY HAMKAM",
                "no_telp_pelapor": "081210576204",
                "keterangan_pelapor": "LISTRIQU: PADAM 1 RUMAH . MCB PLN ON-SEKRING DLM OFF TIDAK BS DIONKAN/KONSLETING ,PASCABAYAR INGIN DI DATANGI TGL 1/2/2023 BERSEDIA DIKENAKAN BIAYA.GANGGUAN IML.",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 68,
                "no_laporan": "G5123020100639",
                "pembuat_laporan": "cc.51.ROSITA",
                "waktu_lapor": "01/02/2023 10:06:14",
                "waktu_response": "01/02/2023 10:33:14",
                "waktu_recovery": "01/02/2023 10:39:01",
                "durasi_dispatch_time": 398,
                "durasi_response_time": 1620,
                "durasi_recovery_time": 1967,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP DEDDY SANTOSO ",
                "alamat_pelapor": "JL PESONA KALISARI RAYA NO 80 RT-7 RW-1 KEL KALISARI KEC PASAR REBO JAKTIM/ POS SATPAM ",
                "no_telp_pelapor": "08111734496",
                "keterangan_pelapor": "SR KENDOR (PTL MENYALA)",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 69,
                "no_laporan": "G5423020106594",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 10:04:47",
                "waktu_response": "01/02/2023 10:19:52",
                "waktu_recovery": "01/02/2023 10:22:57",
                "durasi_dispatch_time": 65,
                "durasi_response_time": 905,
                "durasi_recovery_time": 1090,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Suna Rdi",
                "alamat_pelapor": "JL RY.LAVAN PEKAYON. No.00 RT.10 RW.1 PEKAYON.",
                "no_telp_pelapor": "6281213324629",
                "keterangan_pelapor": "Dengan hormat. kpd pimpinan Pln area ciracas. dengan ini kami laporkan . bahwa kwh listrik di tempat kami tidak bisa isi pulsa.\\ndan ada tulisan periksa. terus lampu uda padam.  Demikianlah. mohon segera di tindaklanjuti. ",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 70,
                "no_laporan": "G5523020100366",
                "pembuat_laporan": "CC.55.ARIYANTI",
                "waktu_lapor": "01/02/2023 10:01:33",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 248,
                "durasi_response_time": 1553,
                "durasi_recovery_time": 1553,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP MUHAMMAD YASIN",
                "alamat_pelapor": "RUKO TIMESQUARE BLOK B2 NO.6 JL ALTERNATIF CIBUBUR KEL JATIKARYA KEC JATISAMPURNA KAB BEKASI LOKASI DEPAN LOBY PINTU MASUK ACE HARDWARE ",
                "no_telp_pelapor": "6281617334046",
                "keterangan_pelapor": "APP PRABAYAR TERTERA PERIKSA (PTL TIDAK PADAM) NO METER : 32190244304 ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 71,
                "no_laporan": "G5223020100436",
                "pembuat_laporan": "CC.52.FIRA",
                "waktu_lapor": "01/02/2023 10:00:01",
                "waktu_response": "01/02/2023 10:24:44",
                "waktu_recovery": "01/02/2023 10:58:26",
                "durasi_dispatch_time": 319,
                "durasi_response_time": 1483,
                "durasi_recovery_time": 3505,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BU MUSLIHATUN ",
                "alamat_pelapor": "JL ANGSSA NO 76 RT 09 RW 03 KEL CIBUBUR KEC CIRACAS KAB/KOTA JAKARTA TIMUR ACUAN  SAMPING SMA99",
                "no_telp_pelapor": "6283893713422",
                "keterangan_pelapor": "KWH METER TERTERA PERIKSA PTL PADAM MCB ON PELANGAN TIDAK BISA MELAKUKAN SELF DIAGNOSIS KARENA SEDANG MEMEGANG ANAK BAYI ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 72,
                "no_laporan": "G5423020106298",
                "pembuat_laporan": "CC.54.MAFTUH.LC",
                "waktu_lapor": "01/02/2023 09:54:29",
                "waktu_response": "01/02/2023 10:31:46",
                "waktu_recovery": "01/02/2023 10:50:10",
                "durasi_dispatch_time": 662,
                "durasi_response_time": 2237,
                "durasi_recovery_time": 3341,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP OKTA",
                "alamat_pelapor": "JL BEXMAN RT 10/4 NO 79 KEL CIPAYUNG KEC CIPAYUNG JAKTIM. ACUAN LOKASI BELAKANG PUSKESMAS CIPAYUNG ",
                "no_telp_pelapor": "081310403355",
                "keterangan_pelapor": "DISPLAY PADA APP TERTERA PERIKSA, PELANGGAN BERADA DI LOKASI ( LISTRIK MASIH MENYALA )",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 73,
                "no_laporan": "G5423020106167",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 09:49:58",
                "waktu_response": "01/02/2023 10:29:53",
                "waktu_recovery": "01/02/2023 10:36:23",
                "durasi_dispatch_time": 618,
                "durasi_response_time": 2395,
                "durasi_recovery_time": 2785,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Adi irwan",
                "alamat_pelapor": "JL RAYA SUCI No. RT.10 RW.3 SUSUKAN",
                "no_telp_pelapor": "6288210530498",
                "keterangan_pelapor": "periksa",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 74,
                "no_laporan": "G1223020100124",
                "pembuat_laporan": "CC.12.CITRA",
                "waktu_lapor": "01/02/2023 09:38:41",
                "waktu_response": "01/02/2023 10:03:56",
                "waktu_recovery": "01/02/2023 10:12:46",
                "durasi_dispatch_time": 228,
                "durasi_response_time": 1515,
                "durasi_recovery_time": 2045,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "14025929390",
                "nama_pelapor": "IBU HAURA",
                "alamat_pelapor": "PR PERMATA ARCADIA MASJID BLK I NO. 2 JL BERLIAN RT 1 RW 23 KEL SUKATANI KEC TAPOS KOTA DEPOK ACUAN DISAMPING MESJID ",
                "no_telp_pelapor": "6285780056039",
                "keterangan_pelapor": "APP TERTERA PERIKSA (PTL TIDAK PADAM ) PELANGGAN DAPAT DIHUBUNGI VIA TELEPON, WA & SMS",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 75,
                "no_laporan": "G5423020105776",
                "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                "waktu_lapor": "01/02/2023 09:35:32",
                "waktu_response": "01/02/2023 10:14:12",
                "waktu_recovery": "01/02/2023 10:27:22",
                "durasi_dispatch_time": 250,
                "durasi_response_time": 2320,
                "durasi_recovery_time": 3110,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP WAWAN ",
                "alamat_pelapor": "JL RUKUN 1 NO 42B RT 006/08  KEL PEKAYON KEC PASAR REBO JAKTIM ACUAN LOKASI DEKAT TOWER",
                "no_telp_pelapor": "082122239607",
                "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN (PTL PADAM) TERKAIT G5423020104437",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 76,
                "no_laporan": "G5423020105691",
                "pembuat_laporan": "CC.54.PURWATI",
                "waktu_lapor": "01/02/2023 09:32:22",
                "waktu_response": "01/02/2023 09:55:27",
                "waktu_recovery": "01/02/2023 10:04:21",
                "durasi_dispatch_time": 358,
                "durasi_response_time": 1385,
                "durasi_recovery_time": 1919,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "0463291",
                "nama_pelapor": "IBU NONONG",
                "alamat_pelapor": "PERUM TAMAN LAGUNA JL TAMAN LAGUNA BLOK N1 NO.15 RT-3 / RW-14 KEL/KEC JATI SAMPURNA KOTA BEKASI. LAPANGAN TENIS ",
                "no_telp_pelapor": "0895411953725",
                "keterangan_pelapor": "APP TERTERA PERIKSA (PTL PADAM)",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 77,
                "no_laporan": "G5423020105673",
                "pembuat_laporan": "CC.54.RINO.CSOI",
                "waktu_lapor": "01/02/2023 09:31:37",
                "waktu_response": "01/02/2023 10:14:24",
                "waktu_recovery": "01/02/2023 10:30:23",
                "durasi_dispatch_time": 303,
                "durasi_response_time": 2567,
                "durasi_recovery_time": 3526,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "IBU YULI",
                "alamat_pelapor": "JL RAYA PONCOL NO 18 RT-7 / RW-9 KEL CIRACAS JAKTIM (AYAM BAKAR EXCO) DEKAT AIRLANGGA",
                "no_telp_pelapor": "081282196831",
                "keterangan_pelapor": "1 RUMAH PADAM APP BLANK",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 78,
                "no_laporan": "G5423020105409",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 09:23:04",
                "waktu_response": "01/02/2023 10:00:11",
                "waktu_recovery": "01/02/2023 10:20:47",
                "durasi_dispatch_time": 109,
                "durasi_response_time": 2227,
                "durasi_recovery_time": 3463,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "AGUS",
                "alamat_pelapor": "JL KP BABAKAN RT10/2",
                "no_telp_pelapor": "62895410754990",
                "keterangan_pelapor": "listrik sy mati tetangga nyala",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 79,
                "no_laporan": "G5423020104995",
                "pembuat_laporan": "CC.54.SUSILAWATI123",
                "waktu_lapor": "01/02/2023 09:07:44",
                "waktu_response": "01/02/2023 09:45:58",
                "waktu_recovery": "01/02/2023 09:49:27",
                "durasi_dispatch_time": 488,
                "durasi_response_time": 2294,
                "durasi_recovery_time": 2503,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP SYAMSUDIN",
                "alamat_pelapor": "SETEMPAT EX TEMPAT POOL TAKSI JL RAYA PEKAPURAN PERUM GRAND TABEBUYA CIMANGGIS BLOK B NO. 9  RT 01/ 05 KEL CURUG KEC CIMAMNGIS KOTA DEPOK ( DEPAN PABRIK POMPA ).",
                "no_telp_pelapor": "082111030313",
                "keterangan_pelapor": "MCB RUSAK DAYA 2200 VA",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 80,
                "no_laporan": "G5423020104599",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 08:52:37",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 842,
                "durasi_response_time": 1497,
                "durasi_recovery_time": 1497,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Nurul Cahya Umam",
                "alamat_pelapor": "JL KELAPA DUA No. RT.7 RW.11 TUGU",
                "no_telp_pelapor": "6281218197308",
                "keterangan_pelapor": "ada gambar tangan dan bacaan periksa saat isi token.",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 81,
                "no_laporan": "G5423020104437",
                "pembuat_laporan": "CC.54.MAFI",
                "waktu_lapor": "01/02/2023 08:45:26",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 82,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP WAWAN ",
                "alamat_pelapor": "JL RUKUN 1 NO 42B KEL PEKAYON RT 006/08 KEC PASAR REBO JAKTIM ACUAN LOKASI DEKAT TOWER",
                "no_telp_pelapor": "082122239607",
                "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN (PTL PADAM)",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 82,
                "no_laporan": "G5423020104231",
                "pembuat_laporan": "CC.54.AL_MIRA",
                "waktu_lapor": "01/02/2023 08:36:29",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 305,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                "is_marking": 1,
                "referensi_marking": "G5523020100067",
                "idpel_nometer": "",
                "nama_pelapor": "BP SITORUS ",
                "alamat_pelapor": "JL ANGGUR RT 12 RW 12 KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR ",
                "no_telp_pelapor": "0811885607",
                "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 83,
                "no_laporan": "G5423020104169",
                "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                "waktu_lapor": "01/02/2023 08:33:35",
                "waktu_response": "01/02/2023 08:52:35",
                "waktu_recovery": "01/02/2023 09:01:28",
                "durasi_dispatch_time": 595,
                "durasi_response_time": 1140,
                "durasi_recovery_time": 1673,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP TARDI ",
                "alamat_pelapor": "JL CENGKEH 4 RT-7 / RW-10 NO 11A KEL PEKAYON KEC PASAR REBO JAKTIM ",
                "no_telp_pelapor": "085218427040",
                "keterangan_pelapor": "APP PRABAYAR DISPLAY TERTERA PERIKSA (PTL TIDAK PADAM)",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 84,
                "no_laporan": "G5423020104073",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 08:28:39",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": null,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Selesai(PEMADAMAN MELUAS)",
                "is_marking": 1,
                "referensi_marking": "J5423020100002",
                "idpel_nometer": "",
                "nama_pelapor": "danang ahmadi",
                "alamat_pelapor": "Jl. Naimusmah No.16",
                "no_telp_pelapor": "628567808892",
                "keterangan_pelapor": "mati lampu sudah 1jam lebih tolong segera di hidupkan lagi karena saya mempunyai peliharaan yang membutuhkan listrik.trimakasih",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 85,
                "no_laporan": "G5423020103059",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 07:41:17",
                "waktu_response": "01/02/2023 08:13:45",
                "waktu_recovery": "01/02/2023 08:35:11",
                "durasi_dispatch_time": 15,
                "durasi_response_time": 1948,
                "durasi_recovery_time": 3234,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Anang Wibowo",
                "alamat_pelapor": "JL MASJID NURUL HIDAYA No.0 RT.5 RW.2 KELAPA DUA",
                "no_telp_pelapor": "6285777592240",
                "keterangan_pelapor": "listrik padam dari jam 05.40 sd 07.38 banyak rumah. samapi skrmg blm hidup k3mbali. tolong segera ditangani",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 86,
                "no_laporan": "G5423020103015",
                "pembuat_laporan": "CC.54.EKA.CSOI",
                "waktu_lapor": "01/02/2023 07:39:03",
                "waktu_response": "01/02/2023 08:14:56",
                "waktu_recovery": "01/02/2023 08:19:32",
                "durasi_dispatch_time": 314,
                "durasi_response_time": 2153,
                "durasi_recovery_time": 2429,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "IBU DIN",
                "alamat_pelapor": "JL. HAJI MIUN NO.97 RT. 1 RW 2 KEL KALISARI KEC. PASAR REBO JAKTIM, SEBERANG CAFE LAW COFFE ",
                "no_telp_pelapor": "082112050265",
                "keterangan_pelapor": "MCB LEMAH DAYA 1.300 VA ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 87,
                "no_laporan": "G5423020102483",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 07:06:33",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 2274,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Riska indriani",
                "alamat_pelapor": "JL MANUNGGAL No. RT.14 RW.2 CIRACAS",
                "no_telp_pelapor": "6285718958119",
                "keterangan_pelapor": "mohon info pemadaman sampai jam berapa ya",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 88,
                "no_laporan": "G5423020102482",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 07:06:32",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 2246,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "YUDHI PRASETYA",
                "alamat_pelapor": "JL JL ATTAUFIQ RT4/12 KLP II WTN",
                "no_telp_pelapor": "6289636364776",
                "keterangan_pelapor": "mati listrik",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 89,
                "no_laporan": "G5223020100137",
                "pembuat_laporan": "CC.52.DEWI_R",
                "waktu_lapor": "01/02/2023 06:40:05",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 314,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "IBU PRIMASARI",
                "alamat_pelapor": "JL MASJID AT TAUFIQ KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKTIM",
                "no_telp_pelapor": "081999811868",
                "keterangan_pelapor": "1 WILAYAH PADAM",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 90,
                "no_laporan": "G5523020100115",
                "pembuat_laporan": "CC.55.JAMAL",
                "waktu_lapor": "01/02/2023 06:35:54",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 460,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP BONGOT",
                "alamat_pelapor": "JL. RANDU 1 NO. 3 RT 11 RW 11 KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR LOKASI: DEKAT  SMP  9",
                "no_telp_pelapor": "082119294023",
                "keterangan_pelapor": "1 RUMAH PADAM (PASCABAYAR)",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 91,
                "no_laporan": "G5423020101905",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 06:21:13",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 7,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Anang Wibowo",
                "alamat_pelapor": "JL MASJID NURUL HIDAYA No.0 RT.5 RW.2 KELAPA DUA",
                "no_telp_pelapor": "6285777592240",
                "keterangan_pelapor": "listrik padam banyak rumah sudah 20 menit",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 92,
                "no_laporan": "G5423020101661",
                "pembuat_laporan": "CC.54.BASITH_N",
                "waktu_lapor": "01/02/2023 05:58:58",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 304,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP ALDO",
                "alamat_pelapor": "JL. USMAN MAIL RT 12 RW 11 NO.77 KEL. KELAPA DUA WETAN KEC. CIRACAS KOTA JAKTIM. / DKT GARDU GANTUNG.",
                "no_telp_pelapor": "081388372558",
                "keterangan_pelapor": "BANYAK RUMAH PADAM DAN ADA DENTUMAN",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 93,
                "no_laporan": "G5523020100067",
                "pembuat_laporan": "CC.55.SUMIATI",
                "waktu_lapor": "01/02/2023 05:57:02",
                "waktu_response": "01/02/2023 06:18:55",
                "waktu_recovery": null,
                "durasi_dispatch_time": 50,
                "durasi_response_time": 1313,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "BP ANAL ",
                "alamat_pelapor": "JL MANUNGGAL RT 05 RW 02 KEL KELAPA  DUA WETAN KEC CIRACAS JAKARTA TIMUR ",
                "no_telp_pelapor": "6285777592240",
                "keterangan_pelapor": "BANYAK RUMAH PADAM ",
                "media": "Call PLN 123",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 94,
                "no_laporan": "G5423020101612",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 05:54:33",
                "waktu_response": null,
                "waktu_recovery": null,
                "durasi_dispatch_time": 3,
                "durasi_response_time": null,
                "durasi_recovery_time": null,
                "status_akhir": "Dibatalkan",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Raihana S. Rahmahadi",
                "alamat_pelapor": "JL BKT RAFLESIA N8-16",
                "no_telp_pelapor": "6282138889101",
                "keterangan_pelapor": "listrik turun lagi setelah diganti mcb oleh petugas jam 1 malam",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 95,
                "no_laporan": "G5423020101461",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 05:38:02",
                "waktu_response": "01/02/2023 05:48:13",
                "waktu_recovery": "01/02/2023 05:54:06",
                "durasi_dispatch_time": 177,
                "durasi_response_time": 611,
                "durasi_recovery_time": 964,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Junaedi Muntoro",
                "alamat_pelapor": "PR BKT GOLF ARCADIA BLK G.06 No.5 CBBR",
                "no_telp_pelapor": "628111588806",
                "keterangan_pelapor": "Mohon bantuan isi token PLN 3214732093\\n\\nPT. KARYA CANTIKA KUSUMA\\n\\nBukit Golf Riverside\\nKluster Arcadia Blok G6/5\\nBojong Nangka Gunung Putri Bogor\\n\\nGagal isi Tokel Tertera Meteran TERPERIKSA.\\n\\nMOHON BANTUAN PAK..",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 96,
                "no_laporan": "G5423020100985",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 03:09:50",
                "waktu_response": "01/02/2023 03:42:40",
                "waktu_recovery": "01/02/2023 03:49:35",
                "durasi_dispatch_time": 459,
                "durasi_response_time": 1970,
                "durasi_recovery_time": 2385,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Risky Ariyanto",
                "alamat_pelapor": "JL JANKES AD No. RT.7 RW.2",
                "no_telp_pelapor": "6285240208016",
                "keterangan_pelapor": "gagal isi token dan di meteran ada tulisan Periksa",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            },
            {
                "id": 97,
                "no_laporan": "G5423020100150",
                "pembuat_laporan": "PLNMOBILE",
                "waktu_lapor": "01/02/2023 00:16:17",
                "waktu_response": "01/02/2023 00:56:28",
                "waktu_recovery": "01/02/2023 01:00:37",
                "durasi_dispatch_time": 95,
                "durasi_response_time": 2411,
                "durasi_recovery_time": 2660,
                "status_akhir": "Selesai",
                "is_marking": 0,
                "referensi_marking": null,
                "idpel_nometer": "",
                "nama_pelapor": "Raihana S. Rahmahadi",
                "alamat_pelapor": "JL BKT RAFLESIA N8-16",
                "no_telp_pelapor": "6282138889101",
                "keterangan_pelapor": "MCB LEMAH DAYA RI/2200VA. SESUAI INFO PELANGGAN SUDAH ADA PETUGAS YANG MENGHUBUNGI DIINFORMASIKAN AKAN ADA PETUGAS YANG DATANG KE LOKASI.",
                "media": "PLN Mobile",
                "nama_posko": "POSKO CIRACAS",
                "jarak_closing": 1,
                "dispatch_oleh": "AUTODISPATCH",
                "diselesaikan_oleh": "",
                "penyebab": "",
                "tindakan": "",
                "kode_gangguan": "",
                "jenis_gangguan": ""
            }
        ],
            rekapitulasiPerJenisGangguan: [
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "tipe_permasalahan": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296711.55553589336,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36349001,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                }
            ],
            rekapitulasiJenisGangguanSE004: [
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                },
                {
                    "kode": 1,
                    "sub_kelompok": "padam",
                    "total": 16953,
                    "total_selesai": 16953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16953,
                    "avg_durasi_response": 27779476.4533121,
                    "min_durasi_response": 34,
                    "max_durasi_response": 1706832416,
                    "total_dibawah_sla_response": 16675,
                    "total_diatas_sla_response": 278,
                    "total_durasi_recovery": 16953,
                    "avg_durasi_recovery": 296768.8412670324,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36351900,
                    "total_dibawah_sla_recovery": 16618,
                    "total_diatas_sla_recovery": 335
                }
            ],
            rekapitulasiGangguanPerPosko: [
                {
                    "id_posko": 518088,
                    "nama_posko": "POSKO ULP SUMBER REJO",
                    "total": 11380,
                    "total_selesai": 11380,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18222384,
                    "avg_durasi_response": 1601.2639718804921,
                    "min_durasi_response": 44,
                    "max_durasi_response": 21812,
                    "total_dibawah_sla_response": 11378,
                    "total_diatasx_sla_response": 2,
                    "total_durasi_recovery": 1996758264,
                    "avg_durasi_recovery": 175462.0618629174,
                    "min_durasi_recovery": -438,
                    "max_durasi_recovery": 36960401,
                    "total_dibawah_sla_recovery": 11294,
                    "total_diatas_sla_recovery": 86
                },
                {
                    "id_posko": 411111,
                    "nama_posko": "POSKO ULP AMBON KOTA",
                    "total": 7573,
                    "total_selesai": 7573,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7414892,
                    "avg_durasi_response": 979.1221444605836,
                    "min_durasi_response": 21,
                    "max_durasi_response": 37244,
                    "total_dibawah_sla_response": 7560,
                    "total_diatas_sla_response": 13,
                    "total_durasi_recovery": 3811513424,
                    "avg_durasi_recovery": 503302.9742506272,
                    "min_durasi_recovery": 47,
                    "max_durasi_recovery": 36843409,
                    "total_dibawah_sla_recovery": 7381,
                    "total_diatas_sla_recovery": 192
                },
                {
                    "id_posko": 311011,
                    "nama_posko": "POSKO ULP MANADO UTARA",
                    "total": 29041,
                    "total_selesai": 29041,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46071576,
                    "avg_durasi_response": 1586.4321476533178,
                    "min_durasi_response": -1308,
                    "max_durasi_response": 425073,
                    "total_dibawah_sla_response": 28921,
                    "total_diatas_sla_response": 120,
                    "total_durasi_recovery": 3058415036,
                    "avg_durasi_recovery": 105313.69567163665,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 36901435,
                    "total_dibawah_sla_recovery": 28836,
                    "total_diatas_sla_recovery": 205
                },
                {
                    "id_posko": 513033,
                    "nama_posko": "POSKO ULP BATU",
                    "total": 11912,
                    "total_selesai": 11912,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15918769,
                    "avg_durasi_response": 1336.3640866353257,
                    "min_durasi_response": 203,
                    "max_durasi_response": 82915,
                    "total_dibawah_sla_response": 11909,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 2895412852,
                    "avg_durasi_recovery": 243066.8948959033,
                    "min_durasi_recovery": 44,
                    "max_durasi_recovery": 36847249,
                    "total_dibawah_sla_recovery": 11741,
                    "total_diatas_sla_recovery": 171
                },
                {
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "total": 4424,
                    "total_selesai": 4424,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2931237,
                    "avg_durasi_response": 662.5761754068716,
                    "min_durasi_response": 277,
                    "max_durasi_response": 7371,
                    "total_dibawah_sla_response": 4424,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 58116345,
                    "avg_durasi_recovery": 13136.606012658227,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 31053886,
                    "total_dibawah_sla_recovery": 4422,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 172801,
                    "nama_posko": "POSKO ULP SUKADANA (LAMPUNG)",
                    "total": 33808,
                    "total_selesai": 33808,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 106925587,
                    "avg_durasi_response": 3162.730330099385,
                    "min_durasi_response": 288,
                    "max_durasi_response": 3231831,
                    "total_dibawah_sla_response": 33761,
                    "total_diatas_sla_response": 47,
                    "total_durasi_recovery": 378670008,
                    "avg_durasi_recovery": 11200.603644107903,
                    "min_durasi_recovery": 41,
                    "max_durasi_recovery": 36649130,
                    "total_dibawah_sla_recovery": 33794,
                    "total_diatas_sla_recovery": 14
                },
                {
                    "id_posko": 416101,
                    "nama_posko": "POSKO ULP TOBELO",
                    "total": 5834,
                    "total_selesai": 5834,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5544316,
                    "avg_durasi_response": 950.3455605073706,
                    "min_durasi_response": 70,
                    "max_durasi_response": 7091,
                    "total_dibawah_sla_response": 5834,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 761358308,
                    "avg_durasi_recovery": 130503.65238258484,
                    "min_durasi_recovery": -113,
                    "max_durasi_recovery": 36486170,
                    "total_dibawah_sla_recovery": 5799,
                    "total_diatas_sla_recovery": 35
                },
                {
                    "id_posko": 318201,
                    "nama_posko": "POSKO ULP BEO",
                    "total": 832,
                    "total_selesai": 832,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 200969171,
                    "avg_durasi_response": 241549.484375,
                    "min_durasi_response": 28,
                    "max_durasi_response": 26577804,
                    "total_dibawah_sla_response": 813,
                    "total_diatas_sla_response": 19,
                    "total_durasi_recovery": 406227813,
                    "avg_durasi_recovery": 488254.5829326923,
                    "min_durasi_recovery": 38,
                    "max_durasi_recovery": 36613675,
                    "total_dibawah_sla_recovery": 814,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 125133,
                    "nama_posko": "POSKO ULP LABUHAN BILIK",
                    "total": 6296,
                    "total_selesai": 6296,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2651088,
                    "avg_durasi_response": 421.0749682337992,
                    "min_durasi_response": -88,
                    "max_durasi_response": 7340,
                    "total_dibawah_sla_response": 6296,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1846449,
                    "avg_durasi_recovery": 293.27334815756035,
                    "min_durasi_recovery": -108,
                    "max_durasi_recovery": 6603,
                    "total_dibawah_sla_recovery": 6296,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511032,
                    "nama_posko": "POSKO ULP TANDES",
                    "total": 12241,
                    "total_selesai": 12241,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13847212,
                    "avg_durasi_response": 1131.2157503471938,
                    "min_durasi_response": -1688,
                    "max_durasi_response": 15962,
                    "total_dibawah_sla_response": 12240,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6926185220,
                    "avg_durasi_recovery": 565818.5785475043,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 36948886,
                    "total_dibawah_sla_recovery": 11949,
                    "total_diatas_sla_recovery": 292
                },
                {
                    "id_posko": 411511,
                    "nama_posko": "POSKO ULP SAPARUA",
                    "total": 440,
                    "total_selesai": 440,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 375605,
                    "avg_durasi_response": 853.6477272727273,
                    "min_durasi_response": 312,
                    "max_durasi_response": 4070,
                    "total_dibawah_sla_response": 440,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 30164048,
                    "avg_durasi_recovery": 68554.65454545454,
                    "min_durasi_recovery": 54,
                    "max_durasi_recovery": 17984530,
                    "total_dibawah_sla_recovery": 438,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 322101,
                    "nama_posko": "POSKO ULP HASANUDDIN",
                    "total": 19019,
                    "total_selesai": 19019,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24549927,
                    "avg_durasi_response": 1290.8106104421895,
                    "min_durasi_response": -8149,
                    "max_durasi_response": 81850,
                    "total_dibawah_sla_response": 19011,
                    "total_diatas_sla_response": 8,
                    "total_durasi_recovery": 19975891018,
                    "avg_durasi_recovery": 1050312.3727851096,
                    "min_durasi_recovery": 18,
                    "max_durasi_recovery": 37045468,
                    "total_dibawah_sla_recovery": 17696,
                    "total_diatas_sla_recovery": 1323
                },
                {
                    "id_posko": 326201,
                    "nama_posko": "POSKO ULP MAKALE",
                    "total": 3696,
                    "total_selesai": 3696,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3459415,
                    "avg_durasi_response": 935.9889069264069,
                    "min_durasi_response": 129,
                    "max_durasi_response": 12733,
                    "total_dibawah_sla_response": 3695,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 661472670,
                    "avg_durasi_recovery": 178969.87824675324,
                    "min_durasi_recovery": -867,
                    "max_durasi_recovery": 36946315,
                    "total_dibawah_sla_recovery": 3669,
                    "total_diatas_sla_recovery": 27
                },
                {
                    "id_posko": 525021,
                    "nama_posko": "POSKO ULP MAJENANG",
                    "total": 6973,
                    "total_selesai": 6973,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8209018,
                    "avg_durasi_response": 1177.2577083034562,
                    "min_durasi_response": 76,
                    "max_durasi_response": 5715,
                    "total_dibawah_sla_response": 6973,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 454829300,
                    "avg_durasi_recovery": 65227.20493331421,
                    "min_durasi_recovery": -147,
                    "max_durasi_recovery": 36994159,
                    "total_dibawah_sla_recovery": 6950,
                    "total_diatas_sla_recovery": 23
                },
                {
                    "id_posko": 535361,
                    "nama_posko": "POSKO ULP PRIMA MAJALAYA (TT/TM)",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1458,
                    "avg_durasi_response": 1458,
                    "min_durasi_response": 1458,
                    "max_durasi_response": 1458,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 937,
                    "avg_durasi_recovery": 937,
                    "min_durasi_recovery": 937,
                    "max_durasi_recovery": 937,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323201,
                    "nama_posko": "POSKO ULP WUA WUA",
                    "total": 28440,
                    "total_selesai": 28440,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 54338749,
                    "avg_durasi_response": 1910.6451828410688,
                    "min_durasi_response": 38,
                    "max_durasi_response": 690741,
                    "total_dibawah_sla_response": 28220,
                    "total_diatas_sla_response": 220,
                    "total_durasi_recovery": 20658328438,
                    "avg_durasi_recovery": 726382.8564697609,
                    "min_durasi_recovery": -6,
                    "max_durasi_recovery": 37088777,
                    "total_dibawah_sla_recovery": 27451,
                    "total_diatas_sla_recovery": 989
                },
                {
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "total": 17316,
                    "total_selesai": 17316,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1064340720,
                    "avg_durasi_response": 61465.73804573804,
                    "min_durasi_response": -235,
                    "max_durasi_response": 8519374,
                    "total_dibawah_sla_response": 15909,
                    "total_diatas_sla_response": 1407,
                    "total_durasi_recovery": 104795166782,
                    "avg_durasi_recovery": 6051926.933587434,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 36927662,
                    "total_dibawah_sla_recovery": 11397,
                    "total_diatas_sla_recovery": 5919
                },
                {
                    "id_posko": 129031,
                    "nama_posko": "POSKO ULP BRASTAGI",
                    "total": 3072,
                    "total_selesai": 3072,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1849202,
                    "avg_durasi_response": 601.9537760416666,
                    "min_durasi_response": 47,
                    "max_durasi_response": 453565,
                    "total_dibawah_sla_response": 3071,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 16513278,
                    "avg_durasi_recovery": 5375.416015625,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 15241610,
                    "total_dibawah_sla_recovery": 3069,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 511010,
                    "nama_posko": "POSKO ULP INDRAPURA SBY",
                    "total": 6363,
                    "total_selesai": 6363,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6642695,
                    "avg_durasi_response": 1043.9564670752789,
                    "min_durasi_response": -1573,
                    "max_durasi_response": 11077,
                    "total_dibawah_sla_response": 6362,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5349686945,
                    "avg_durasi_recovery": 840749.1662737703,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 36969387,
                    "total_dibawah_sla_recovery": 6119,
                    "total_diatas_sla_recovery": 244
                },
                {
                    "id_posko": 513541,
                    "nama_posko": "POSKO ULP PANDAAN",
                    "total": 6458,
                    "total_selesai": 6458,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8975172,
                    "avg_durasi_response": 1389.775781975844,
                    "min_durasi_response": -5218,
                    "max_durasi_response": 25243,
                    "total_dibawah_sla_response": 6457,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1432394662,
                    "avg_durasi_recovery": 221801.58903685352,
                    "min_durasi_recovery": 34,
                    "max_durasi_recovery": 37026386,
                    "total_dibawah_sla_recovery": 6373,
                    "total_diatas_sla_recovery": 85
                },
                {
                    "id_posko": 143601,
                    "nama_posko": "POSKO ULP KUALA TUNGKAL",
                    "total": 1585,
                    "total_selesai": 1585,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 498305468,
                    "avg_durasi_response": 314388.30788643536,
                    "min_durasi_response": 292,
                    "max_durasi_response": 27977383,
                    "total_dibawah_sla_response": 1481,
                    "total_diatas_sla_response": 104,
                    "total_durasi_recovery": 151753274,
                    "avg_durasi_recovery": 95743.3905362776,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 34329563,
                    "total_dibawah_sla_recovery": 1573,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 514055,
                    "nama_posko": "POSKO ULP SRENGAT",
                    "total": 9945,
                    "total_selesai": 9945,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13201779,
                    "avg_durasi_response": 1327.4790346907994,
                    "min_durasi_response": 53,
                    "max_durasi_response": 44188,
                    "total_dibawah_sla_response": 9938,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 1582836631,
                    "avg_durasi_recovery": 159159.03780794368,
                    "min_durasi_recovery": -1571,
                    "max_durasi_recovery": 36940515,
                    "total_dibawah_sla_recovery": 9893,
                    "total_diatas_sla_recovery": 52
                },
                {
                    "id_posko": 523511,
                    "nama_posko": "POSKO ULP SALATIGA KOTA",
                    "total": 24642,
                    "total_selesai": 24642,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1710026152,
                    "avg_durasi_response": 69394.7793198604,
                    "min_durasi_response": -1132,
                    "max_durasi_response": 1672939598,
                    "total_dibawah_sla_response": 24622,
                    "total_diatas_sla_response": 20,
                    "total_durasi_recovery": 2641023183,
                    "avg_durasi_recovery": 107175.68310202094,
                    "min_durasi_recovery": -4,
                    "max_durasi_recovery": 36772969,
                    "total_dibawah_sla_recovery": 24500,
                    "total_diatas_sla_recovery": 142
                },
                {
                    "id_posko": 327501,
                    "nama_posko": "POSKO ULP SELAYAR",
                    "total": 2921,
                    "total_selesai": 2921,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4331005,
                    "avg_durasi_response": 1482.713111947963,
                    "min_durasi_response": 132,
                    "max_durasi_response": 467322,
                    "total_dibawah_sla_response": 2912,
                    "total_diatas_sla_response": 9,
                    "total_durasi_recovery": 35864751,
                    "avg_durasi_recovery": 12278.24409448819,
                    "min_durasi_recovery": 21,
                    "max_durasi_recovery": 34729115,
                    "total_dibawah_sla_recovery": 2920,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 511065,
                    "nama_posko": "POSKO ULP EMBONG WUNGU",
                    "total": 7713,
                    "total_selesai": 7713,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8230257,
                    "avg_durasi_response": 1067.0630105017503,
                    "min_durasi_response": -143,
                    "max_durasi_response": 29305,
                    "total_dibawah_sla_response": 7711,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 4783766738,
                    "avg_durasi_recovery": 620221.2806949306,
                    "min_durasi_recovery": 43,
                    "max_durasi_recovery": 36872650,
                    "total_dibawah_sla_recovery": 7484,
                    "total_diatas_sla_recovery": 229
                },
                {
                    "id_posko": 111111,
                    "nama_posko": "POSKO ULP KEUDEBIENG",
                    "total": 2185,
                    "total_selesai": 2185,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2360440,
                    "avg_durasi_response": 1080.2929061784896,
                    "min_durasi_response": 223,
                    "max_durasi_response": 3969,
                    "total_dibawah_sla_response": 2185,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2840483,
                    "avg_durasi_recovery": 1299.9922196796338,
                    "min_durasi_recovery": 48,
                    "max_durasi_recovery": 5182,
                    "total_dibawah_sla_recovery": 2185,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133381,
                    "nama_posko": "POSKO ULP KAYU ARO",
                    "total": 2792,
                    "total_selesai": 2792,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2389786,
                    "avg_durasi_response": 855.9405444126074,
                    "min_durasi_response": -3088,
                    "max_durasi_response": 4391,
                    "total_dibawah_sla_response": 2792,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 808155229,
                    "avg_durasi_recovery": 289453.8785816619,
                    "min_durasi_recovery": 43,
                    "max_durasi_recovery": 36419868,
                    "total_dibawah_sla_recovery": 2755,
                    "total_diatas_sla_recovery": 37
                },
                {
                    "id_posko": 523011,
                    "nama_posko": "POSKO ULP SEMARANG TENGAH",
                    "total": 29587,
                    "total_selesai": 29587,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 63796377,
                    "avg_durasi_response": 2156.2299996620136,
                    "min_durasi_response": 109,
                    "max_durasi_response": 560667,
                    "total_dibawah_sla_response": 29430,
                    "total_diatas_sla_response": 157,
                    "total_durasi_recovery": 16105258973,
                    "avg_durasi_recovery": 544335.6532598777,
                    "min_durasi_recovery": 60,
                    "max_durasi_recovery": 37062240,
                    "total_dibawah_sla_recovery": 28762,
                    "total_diatas_sla_recovery": 825
                },
                {
                    "id_posko": 125155,
                    "nama_posko": "POSKO ULP AEK NABARA",
                    "total": 4954,
                    "total_selesai": 4954,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2375167,
                    "avg_durasi_response": 479.4442874444893,
                    "min_durasi_response": -100,
                    "max_durasi_response": 9112,
                    "total_dibawah_sla_response": 4954,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 19266448,
                    "avg_durasi_recovery": 3889.069035123133,
                    "min_durasi_recovery": -32,
                    "max_durasi_recovery": 17866780,
                    "total_dibawah_sla_recovery": 4953,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 147501,
                    "nama_posko": "POSKO ULP BATURAJA",
                    "total": 1122,
                    "total_selesai": 1122,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19000224,
                    "avg_durasi_response": 16934.245989304814,
                    "min_durasi_response": -12555,
                    "max_durasi_response": 158706,
                    "total_dibawah_sla_response": 767,
                    "total_diatas_sla_response": 355,
                    "total_durasi_recovery": 8111126460,
                    "avg_durasi_recovery": 7229167.967914439,
                    "min_durasi_recovery": 64,
                    "max_durasi_recovery": 36514550,
                    "total_dibawah_sla_recovery": 719,
                    "total_diatas_sla_recovery": 403
                },
                {
                    "id_posko": 318701,
                    "nama_posko": "POSKO ULP MELONGUANE",
                    "total": 1539,
                    "total_selesai": 1539,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 878106534,
                    "avg_durasi_response": 570569.5477582846,
                    "min_durasi_response": 63,
                    "max_durasi_response": 52354798,
                    "total_dibawah_sla_response": 1469,
                    "total_diatas_sla_response": 70,
                    "total_durasi_recovery": 1852286674,
                    "avg_durasi_recovery": 1203565.0903183885,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 37040944,
                    "total_dibawah_sla_recovery": 1472,
                    "total_diatas_sla_recovery": 67
                },
                {
                    "id_posko": 532511,
                    "nama_posko": "POSKO ULP RAJAPOLAH",
                    "total": 13953,
                    "total_selesai": 13953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7270449,
                    "avg_durasi_response": 521.0670823478822,
                    "min_durasi_response": 30,
                    "max_durasi_response": 188949,
                    "total_dibawah_sla_response": 13952,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2430893939,
                    "avg_durasi_recovery": 174220.16333405,
                    "min_durasi_recovery": -269,
                    "max_durasi_recovery": 36431218,
                    "total_dibawah_sla_recovery": 13817,
                    "total_diatas_sla_recovery": 136
                },
                {
                    "id_posko": 312601,
                    "nama_posko": "POSKO ULP PARIGI",
                    "total": 11101,
                    "total_selesai": 11101,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8996255,
                    "avg_durasi_response": 810.4004143770832,
                    "min_durasi_response": -162,
                    "max_durasi_response": 6335,
                    "total_dibawah_sla_response": 11101,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 362332765,
                    "avg_durasi_recovery": 32639.65093234844,
                    "min_durasi_recovery": -18,
                    "max_durasi_recovery": 32970641,
                    "total_dibawah_sla_recovery": 11055,
                    "total_diatas_sla_recovery": 46
                },
                {
                    "id_posko": 522511,
                    "nama_posko": "POSKO ULP TEGAL KOTA",
                    "total": 11759,
                    "total_selesai": 11759,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19199105,
                    "avg_durasi_response": 1632.7157921591972,
                    "min_durasi_response": 160,
                    "max_durasi_response": 87758,
                    "total_dibawah_sla_response": 11750,
                    "total_diatas_sla_response": 9,
                    "total_durasi_recovery": 2687537786,
                    "avg_durasi_recovery": 228551.5593162684,
                    "min_durasi_recovery": 60,
                    "max_durasi_recovery": 36623049,
                    "total_dibawah_sla_recovery": 11636,
                    "total_diatas_sla_recovery": 123
                },
                {
                    "id_posko": 561501,
                    "nama_posko": "POSKO ULP PRIMA KRAKATAU (TT/TM)",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10840,
                    "avg_durasi_response": 774.2857142857143,
                    "min_durasi_response": 374,
                    "max_durasi_response": 1401,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3154143,
                    "avg_durasi_recovery": 225295.92857142858,
                    "min_durasi_recovery": 189,
                    "max_durasi_recovery": 3146784,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 163001,
                    "nama_posko": "POSKO ULP TANJUNG PANDAN",
                    "total": 11194,
                    "total_selesai": 11194,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11833458,
                    "avg_durasi_response": 1057.1250670001787,
                    "min_durasi_response": -7990,
                    "max_durasi_response": 93568,
                    "total_dibawah_sla_response": 11183,
                    "total_diatas_sla_response": 11,
                    "total_durasi_recovery": 1314988822,
                    "avg_durasi_recovery": 117472.64802572806,
                    "min_durasi_recovery": 8,
                    "max_durasi_recovery": 36815618,
                    "total_dibawah_sla_recovery": 11092,
                    "total_diatas_sla_recovery": 102
                },
                {
                    "id_posko": 522521,
                    "nama_posko": "POSKO ULP TEGAL TIMUR",
                    "total": 11531,
                    "total_selesai": 11531,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13739694,
                    "avg_durasi_response": 1191.5440117942937,
                    "min_durasi_response": -3734,
                    "max_durasi_response": 35267,
                    "total_dibawah_sla_response": 11528,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 2224796970,
                    "avg_durasi_recovery": 192940.5055936172,
                    "min_durasi_recovery": -391,
                    "max_durasi_recovery": 37060555,
                    "total_dibawah_sla_recovery": 11403,
                    "total_diatas_sla_recovery": 128
                },
                {
                    "id_posko": 534751,
                    "nama_posko": "POSKO ULP KARAWANG KOTA",
                    "total": 19863,
                    "total_selesai": 19863,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23876421,
                    "avg_durasi_response": 1202.0551276242259,
                    "min_durasi_response": -54586,
                    "max_durasi_response": 1074071,
                    "total_dibawah_sla_response": 19835,
                    "total_diatas_sla_response": 28,
                    "total_durasi_recovery": 65314177966,
                    "avg_durasi_recovery": 3288233.2963802046,
                    "min_durasi_recovery": 4,
                    "max_durasi_recovery": 37074033,
                    "total_dibawah_sla_recovery": 17691,
                    "total_diatas_sla_recovery": 2172
                },
                {
                    "id_posko": 232001,
                    "nama_posko": "POSKO ULP BALIKPAPAN SELATAN",
                    "total": 19215,
                    "total_selesai": 19215,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 809998309,
                    "avg_durasi_response": 42154.47874056727,
                    "min_durasi_response": -341,
                    "max_durasi_response": 11927453,
                    "total_dibawah_sla_response": 15951,
                    "total_diatas_sla_response": 3264,
                    "total_durasi_recovery": 152439592969,
                    "avg_durasi_recovery": 7933364.193026282,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 36973805,
                    "total_dibawah_sla_recovery": 10466,
                    "total_diatas_sla_recovery": 8749
                },
                {
                    "id_posko": 516739,
                    "nama_posko": "POSKO ULP GENTENG",
                    "total": 23993,
                    "total_selesai": 23993,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26143907,
                    "avg_durasi_response": 1089.6472721210353,
                    "min_durasi_response": 162,
                    "max_durasi_response": 8633,
                    "total_dibawah_sla_response": 23993,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1998169065,
                    "avg_durasi_recovery": 83281.33476430626,
                    "min_durasi_recovery": -1266,
                    "max_durasi_recovery": 37038007,
                    "total_dibawah_sla_recovery": 23900,
                    "total_diatas_sla_recovery": 93
                },
                {
                    "id_posko": 131021,
                    "nama_posko": "POSKO ULP TABING",
                    "total": 15946,
                    "total_selesai": 15946,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25708234,
                    "avg_durasi_response": 1612.2058196412893,
                    "min_durasi_response": 193,
                    "max_durasi_response": 2178029,
                    "total_dibawah_sla_response": 15943,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 79544599504,
                    "avg_durasi_recovery": 4988373.228646683,
                    "min_durasi_recovery": 65,
                    "max_durasi_recovery": 37061278,
                    "total_dibawah_sla_recovery": 12015,
                    "total_diatas_sla_recovery": 3931
                },
                {
                    "id_posko": 514603,
                    "nama_posko": "POSKO ULP NGANJUK",
                    "total": 23058,
                    "total_selesai": 23058,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 109332014,
                    "avg_durasi_response": 4741.60872582184,
                    "min_durasi_response": 89,
                    "max_durasi_response": 1726095,
                    "total_dibawah_sla_response": 22479,
                    "total_diatas_sla_response": 579,
                    "total_durasi_recovery": 1357692495,
                    "avg_durasi_recovery": 58881.624381993235,
                    "min_durasi_recovery": -118,
                    "max_durasi_recovery": 36888716,
                    "total_dibawah_sla_recovery": 22952,
                    "total_diatas_sla_recovery": 106
                },
                {
                    "id_posko": 437401,
                    "nama_posko": "POSKO ULP RUTENG",
                    "total": 7002,
                    "total_selesai": 7002,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7044088,
                    "avg_durasi_response": 1006.0108540417024,
                    "min_durasi_response": 129,
                    "max_durasi_response": 7930,
                    "total_dibawah_sla_response": 7002,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 799354779,
                    "avg_durasi_recovery": 114160.92245072837,
                    "min_durasi_recovery": -45,
                    "max_durasi_recovery": 34911707,
                    "total_dibawah_sla_recovery": 6953,
                    "total_diatas_sla_recovery": 49
                },
                {
                    "id_posko": 561201,
                    "nama_posko": "POSKO ULP CILEGON",
                    "total": 22571,
                    "total_selesai": 22571,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28058468,
                    "avg_durasi_response": 1243.1202870940588,
                    "min_durasi_response": -7153,
                    "max_durasi_response": 1854197,
                    "total_dibawah_sla_response": 22553,
                    "total_diatas_sla_response": 18,
                    "total_durasi_recovery": 9612462696,
                    "avg_durasi_recovery": 425876.6867218998,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 37049954,
                    "total_dibawah_sla_recovery": 22087,
                    "total_diatas_sla_recovery": 484
                },
                {
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "total": 18281,
                    "total_selesai": 18281,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19517528,
                    "avg_durasi_response": 1067.6400634538593,
                    "min_durasi_response": 120,
                    "max_durasi_response": 334255,
                    "total_dibawah_sla_response": 18278,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 359205803,
                    "avg_durasi_recovery": 19649.13314370111,
                    "min_durasi_recovery": 2,
                    "max_durasi_recovery": 36964275,
                    "total_dibawah_sla_recovery": 18266,
                    "total_diatas_sla_recovery": 15
                },
                {
                    "id_posko": 538731,
                    "nama_posko": "POSKO ULP SAWANGAN",
                    "total": 39310,
                    "total_selesai": 39310,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 60144750,
                    "avg_durasi_response": 1530.0114474688376,
                    "min_durasi_response": -53211,
                    "max_durasi_response": 729781,
                    "total_dibawah_sla_response": 39278,
                    "total_diatas_sla_response": 32,
                    "total_durasi_recovery": 2937636299,
                    "avg_durasi_recovery": 74729.99997456119,
                    "min_durasi_recovery": -37,
                    "max_durasi_recovery": 36077314,
                    "total_dibawah_sla_recovery": 39191,
                    "total_diatas_sla_recovery": 119
                },
                {
                    "id_posko": 318101,
                    "nama_posko": "POSKO ULP SIAU",
                    "total": 1016,
                    "total_selesai": 1016,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 599671218,
                    "avg_durasi_response": 590227.5767716535,
                    "min_durasi_response": 77,
                    "max_durasi_response": 25786777,
                    "total_dibawah_sla_response": 953,
                    "total_diatas_sla_response": 63,
                    "total_durasi_recovery": 1847710427,
                    "avg_durasi_recovery": 1818612.625,
                    "min_durasi_recovery": 37,
                    "max_durasi_recovery": 36523401,
                    "total_dibawah_sla_recovery": 953,
                    "total_diatas_sla_recovery": 63
                },
                {
                    "id_posko": 322501,
                    "nama_posko": "POSKO ULP PARIA",
                    "total": 5238,
                    "total_selesai": 5238,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4560987,
                    "avg_durasi_response": 870.749713631157,
                    "min_durasi_response": 44,
                    "max_durasi_response": 23222,
                    "total_dibawah_sla_response": 5235,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 1935354982,
                    "avg_durasi_recovery": 369483.57808323787,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 36937400,
                    "total_dibawah_sla_recovery": 5100,
                    "total_diatas_sla_recovery": 138
                },
                {
                    "id_posko": 131061,
                    "nama_posko": "POSKO ULP SICINCIN",
                    "total": 10239,
                    "total_selesai": 10239,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13410074,
                    "avg_durasi_response": 1309.7054399843735,
                    "min_durasi_response": 139,
                    "max_durasi_response": 3443422,
                    "total_dibawah_sla_response": 10237,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 3733768880,
                    "avg_durasi_recovery": 364661.4786600254,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 36934355,
                    "total_dibawah_sla_recovery": 10043,
                    "total_diatas_sla_recovery": 196
                },
                {
                    "id_posko": 538651,
                    "nama_posko": "POSKO ULP CILEUNGSI",
                    "total": 35345,
                    "total_selesai": 35345,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 67283960,
                    "avg_durasi_response": 1903.6344603197058,
                    "min_durasi_response": 57,
                    "max_durasi_response": 650479,
                    "total_dibawah_sla_response": 35228,
                    "total_diatas_sla_response": 117,
                    "total_durasi_recovery": 1502687984,
                    "avg_durasi_recovery": 42514.86727967181,
                    "min_durasi_recovery": -101,
                    "max_durasi_recovery": 36413934,
                    "total_dibawah_sla_recovery": 35276,
                    "total_diatas_sla_recovery": 69
                },
                {
                    "id_posko": 427201,
                    "nama_posko": "POSKO ULP ENAROTALI",
                    "total": 1446,
                    "total_selesai": 1446,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1691312,
                    "avg_durasi_response": 1169.6486860304287,
                    "min_durasi_response": 84,
                    "max_durasi_response": 9275,
                    "total_dibawah_sla_response": 1446,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 127744711,
                    "avg_durasi_recovery": 88343.50691562932,
                    "min_durasi_recovery": -196,
                    "max_durasi_recovery": 26308510,
                    "total_dibawah_sla_recovery": 1437,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 411421,
                    "nama_posko": "POSKO ULP HITU",
                    "total": 1501,
                    "total_selesai": 1501,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1365587,
                    "avg_durasi_response": 909.7848101265823,
                    "min_durasi_response": 294,
                    "max_durasi_response": 23027,
                    "total_dibawah_sla_response": 1500,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 400459182,
                    "avg_durasi_recovery": 266794.92471685546,
                    "min_durasi_recovery": 83,
                    "max_durasi_recovery": 36954490,
                    "total_dibawah_sla_recovery": 1483,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 562201,
                    "nama_posko": "POSKO ULP PANDEGLANG",
                    "total": 9197,
                    "total_selesai": 9197,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10446387,
                    "avg_durasi_response": 1135.847232793302,
                    "min_durasi_response": -2700,
                    "max_durasi_response": 7393,
                    "total_dibawah_sla_response": 9197,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1399075935,
                    "avg_durasi_recovery": 152123.0765467,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 36502092,
                    "total_dibawah_sla_recovery": 9118,
                    "total_diatas_sla_recovery": 79
                },
                {
                    "id_posko": 329401,
                    "nama_posko": "POSKO ULP WONOMULYO",
                    "total": 11264,
                    "total_selesai": 11264,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10335402,
                    "avg_durasi_response": 917.560546875,
                    "min_durasi_response": 91,
                    "max_durasi_response": 8024,
                    "total_dibawah_sla_response": 11264,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 446814906,
                    "avg_durasi_recovery": 39667.51651278409,
                    "min_durasi_recovery": 35,
                    "max_durasi_recovery": 36972443,
                    "total_dibawah_sla_recovery": 11231,
                    "total_diatas_sla_recovery": 33
                },
                {
                    "id_posko": 114411,
                    "nama_posko": "POSKO ULP CALANG",
                    "total": 5306,
                    "total_selesai": 5306,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4587736,
                    "avg_durasi_response": 864.6317376554844,
                    "min_durasi_response": 105,
                    "max_durasi_response": 3972,
                    "total_dibawah_sla_response": 5306,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3862947,
                    "avg_durasi_recovery": 728.0337353938937,
                    "min_durasi_recovery": 48,
                    "max_durasi_recovery": 5465,
                    "total_dibawah_sla_recovery": 5306,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543202,
                    "nama_posko": "POSKO PONDOK INDAH",
                    "total": 45,
                    "total_selesai": 45,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 80076,
                    "avg_durasi_response": 1779.4666666666667,
                    "min_durasi_response": 555,
                    "max_durasi_response": 4263,
                    "total_dibawah_sla_response": 45,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9323113,
                    "avg_durasi_recovery": 207180.2888888889,
                    "min_durasi_recovery": 57,
                    "max_durasi_recovery": 9299231,
                    "total_dibawah_sla_recovery": 44,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 181501,
                    "nama_posko": "POSKO ULP PERAWANG",
                    "total": 2572,
                    "total_selesai": 2572,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": -8872410,
                    "avg_durasi_response": -3449.615085536547,
                    "min_durasi_response": -2486284,
                    "max_durasi_response": 2352554,
                    "total_dibawah_sla_response": 2548,
                    "total_diatas_sla_response": 24,
                    "total_durasi_recovery": 2333808230,
                    "avg_durasi_recovery": 907390.4471228616,
                    "min_durasi_recovery": 189,
                    "max_durasi_recovery": 36974015,
                    "total_dibawah_sla_recovery": 2479,
                    "total_diatas_sla_recovery": 93
                },
                {
                    "id_posko": 535851,
                    "nama_posko": "POSKO ULP PADALARANG",
                    "total": 30629,
                    "total_selesai": 30629,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28540873,
                    "avg_durasi_response": 931.8251656926442,
                    "min_durasi_response": 87,
                    "max_durasi_response": 3976,
                    "total_dibawah_sla_response": 30629,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 124148498,
                    "avg_durasi_recovery": 4053.299095628326,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 32071083,
                    "total_dibawah_sla_recovery": 30624,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 183031,
                    "nama_posko": "POSKO ULP TANJUNG UBAN",
                    "total": 1246,
                    "total_selesai": 1246,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": -1093171,
                    "avg_durasi_response": -877.3443017656501,
                    "min_durasi_response": -2416734,
                    "max_durasi_response": 73193,
                    "total_dibawah_sla_response": 1237,
                    "total_diatas_sla_response": 9,
                    "total_durasi_recovery": 303411236,
                    "avg_durasi_recovery": 243508.2150882825,
                    "min_durasi_recovery": 8,
                    "max_durasi_recovery": 36623367,
                    "total_dibawah_sla_recovery": 1229,
                    "total_diatas_sla_recovery": 17
                },
                {
                    "id_posko": 541301,
                    "nama_posko": "POSKO CEMPAKA PUTIH",
                    "total": 51045,
                    "total_selesai": 51045,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 75318186,
                    "avg_durasi_response": 1475.5252424331472,
                    "min_durasi_response": 3,
                    "max_durasi_response": 184953,
                    "total_dibawah_sla_response": 51037,
                    "total_diatas_sla_response": 8,
                    "total_durasi_recovery": 13021670425,
                    "avg_durasi_recovery": 255101.78127142717,
                    "min_durasi_recovery": -35400,
                    "max_durasi_recovery": 36845527,
                    "total_dibawah_sla_recovery": 50232,
                    "total_diatas_sla_recovery": 813
                },
                {
                    "id_posko": 134521,
                    "nama_posko": "POSKO ULP PAYAKUMBUH",
                    "total": 8010,
                    "total_selesai": 8010,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8875722,
                    "avg_durasi_response": 1108.0801498127341,
                    "min_durasi_response": -2923,
                    "max_durasi_response": 7053,
                    "total_dibawah_sla_response": 8010,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7564836175,
                    "avg_durasi_recovery": 944423.9918851436,
                    "min_durasi_recovery": 43,
                    "max_durasi_recovery": 37061553,
                    "total_dibawah_sla_recovery": 7710,
                    "total_diatas_sla_recovery": 300
                },
                {
                    "id_posko": 120033,
                    "nama_posko": "POSKO ULP MEDAN SELATAN",
                    "total": 19273,
                    "total_selesai": 19273,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20480521,
                    "avg_durasi_response": 1062.6535049032325,
                    "min_durasi_response": 52,
                    "max_durasi_response": 274082,
                    "total_dibawah_sla_response": 19272,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 299095378,
                    "avg_durasi_recovery": 15518.880195091579,
                    "min_durasi_recovery": -320,
                    "max_durasi_recovery": 36083171,
                    "total_dibawah_sla_recovery": 19260,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 121166,
                    "nama_posko": "POSKO ULP INDRAPURA",
                    "total": 463,
                    "total_selesai": 463,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 244908,
                    "avg_durasi_response": 528.9589632829374,
                    "min_durasi_response": 185,
                    "max_durasi_response": 2775,
                    "total_dibawah_sla_response": 463,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 138742,
                    "avg_durasi_recovery": 299.65874730021596,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 3216,
                    "total_dibawah_sla_recovery": 463,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517001,
                    "nama_posko": "POSKO ULP PAMEKASAN",
                    "total": 35623,
                    "total_selesai": 35623,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 37908076,
                    "avg_durasi_response": 1064.1460853942679,
                    "min_durasi_response": 128,
                    "max_durasi_response": 510748,
                    "total_dibawah_sla_response": 35526,
                    "total_diatas_sla_response": 97,
                    "total_durasi_recovery": 13495284975,
                    "avg_durasi_recovery": 378836.2848440614,
                    "min_durasi_recovery": -231,
                    "max_durasi_recovery": 37066994,
                    "total_dibawah_sla_recovery": 35104,
                    "total_diatas_sla_recovery": 519
                },
                {
                    "id_posko": 551303,
                    "nama_posko": "POSKO ULP TABANAN",
                    "total": 40374,
                    "total_selesai": 40374,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 63750072,
                    "avg_durasi_response": 1578.9882597711398,
                    "min_durasi_response": -3293,
                    "max_durasi_response": 40270,
                    "total_dibawah_sla_response": 40291,
                    "total_diatas_sla_response": 83,
                    "total_durasi_recovery": 6090206642,
                    "avg_durasi_recovery": 150844.76747411702,
                    "min_durasi_recovery": -482,
                    "max_durasi_recovery": 37029982,
                    "total_dibawah_sla_recovery": 40003,
                    "total_diatas_sla_recovery": 371
                },
                {
                    "id_posko": 128021,
                    "nama_posko": "POSKO ULP BELAWAN",
                    "total": 7177,
                    "total_selesai": 7177,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6817482,
                    "avg_durasi_response": 949.9069248989829,
                    "min_durasi_response": 107,
                    "max_durasi_response": 6023,
                    "total_dibawah_sla_response": 7177,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 78176906,
                    "avg_durasi_recovery": 10892.69973526543,
                    "min_durasi_recovery": 22,
                    "max_durasi_recovery": 36627006,
                    "total_dibawah_sla_recovery": 7174,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 123111,
                    "nama_posko": "POSKO ULP BALIGE",
                    "total": 14420,
                    "total_selesai": 14420,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4429582,
                    "avg_durasi_response": 307.1832177531207,
                    "min_durasi_response": -102,
                    "max_durasi_response": 9250,
                    "total_dibawah_sla_response": 14420,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 25802651,
                    "avg_durasi_recovery": 1789.3655339805825,
                    "min_durasi_recovery": 39,
                    "max_durasi_recovery": 15803353,
                    "total_dibawah_sla_recovery": 14419,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 547101,
                    "nama_posko": "POSKO CONDET",
                    "total": 18417,
                    "total_selesai": 18417,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1720424243,
                    "avg_durasi_response": 93415.01020796003,
                    "min_durasi_response": 162,
                    "max_durasi_response": 1690044801,
                    "total_dibawah_sla_response": 18412,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 8965030371,
                    "avg_durasi_recovery": 486780.1689200195,
                    "min_durasi_recovery": -69,
                    "max_durasi_recovery": 36960290,
                    "total_dibawah_sla_recovery": 17908,
                    "total_diatas_sla_recovery": 509
                },
                {
                    "id_posko": 147201,
                    "nama_posko": "POSKO ULP PAGAR ALAM",
                    "total": 945,
                    "total_selesai": 945,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5633318,
                    "avg_durasi_response": 5961.183068783069,
                    "min_durasi_response": -3949,
                    "max_durasi_response": 81261,
                    "total_dibawah_sla_response": 854,
                    "total_diatas_sla_response": 91,
                    "total_durasi_recovery": 2388141326,
                    "avg_durasi_recovery": 2527133.678306878,
                    "min_durasi_recovery": 55,
                    "max_durasi_recovery": 32100665,
                    "total_dibawah_sla_recovery": 820,
                    "total_diatas_sla_recovery": 125
                },
                {
                    "id_posko": 426301,
                    "nama_posko": "POSKO ULP AGATS",
                    "total": 754,
                    "total_selesai": 754,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 634762,
                    "avg_durasi_response": 841.8594164456233,
                    "min_durasi_response": 146,
                    "max_durasi_response": 3496,
                    "total_dibawah_sla_response": 754,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7973255,
                    "avg_durasi_recovery": 10574.60875331565,
                    "min_durasi_recovery": 33,
                    "max_durasi_recovery": 7753655,
                    "total_dibawah_sla_recovery": 753,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 532611,
                    "nama_posko": "POSKO ULP SINGAPARNA",
                    "total": 13240,
                    "total_selesai": 13240,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7481128,
                    "avg_durasi_response": 565.0398791540786,
                    "min_durasi_response": 64,
                    "max_durasi_response": 21708,
                    "total_dibawah_sla_response": 13238,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 3761842066,
                    "avg_durasi_recovery": 284127.04425981874,
                    "min_durasi_recovery": 39,
                    "max_durasi_recovery": 36924245,
                    "total_dibawah_sla_recovery": 13027,
                    "total_diatas_sla_recovery": 213
                },
                {
                    "id_posko": 326401,
                    "nama_posko": "POSKO ULP BELOPA",
                    "total": 2886,
                    "total_selesai": 2886,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2540810,
                    "avg_durasi_response": 880.3915453915454,
                    "min_durasi_response": 53,
                    "max_durasi_response": 16931,
                    "total_dibawah_sla_response": 2885,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 183326852,
                    "avg_durasi_recovery": 63522.81774081774,
                    "min_durasi_recovery": 65,
                    "max_durasi_recovery": 33779790,
                    "total_dibawah_sla_recovery": 2873,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 320101,
                    "nama_posko": "POSKO ULP KAREBOSI",
                    "total": 26830,
                    "total_selesai": 26830,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26390877,
                    "avg_durasi_response": 983.6331345508759,
                    "min_durasi_response": 3,
                    "max_durasi_response": 50171,
                    "total_dibawah_sla_response": 26822,
                    "total_diatas_sla_response": 8,
                    "total_durasi_recovery": 23727839608,
                    "avg_durasi_recovery": 884377.1751024972,
                    "min_durasi_recovery": -233,
                    "max_durasi_recovery": 37045846,
                    "total_dibawah_sla_recovery": 25775,
                    "total_diatas_sla_recovery": 1055
                },
                {
                    "id_posko": 128041,
                    "nama_posko": "POSKO ULP LABUHAN",
                    "total": 15374,
                    "total_selesai": 15374,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12789407,
                    "avg_durasi_response": 831.8854559646156,
                    "min_durasi_response": 140,
                    "max_durasi_response": 1070688,
                    "total_dibawah_sla_response": 15372,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 226000096,
                    "avg_durasi_recovery": 14700.149343046702,
                    "min_durasi_recovery": 36,
                    "max_durasi_recovery": 34052676,
                    "total_dibawah_sla_recovery": 15364,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 412101,
                    "nama_posko": "POSKO ULP SOA SIU",
                    "total": 1292,
                    "total_selesai": 1292,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1157183,
                    "avg_durasi_response": 895.6524767801858,
                    "min_durasi_response": 178,
                    "max_durasi_response": 5057,
                    "total_dibawah_sla_response": 1292,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 588319694,
                    "avg_durasi_recovery": 455355.8003095975,
                    "min_durasi_recovery": 129,
                    "max_durasi_recovery": 33118517,
                    "total_dibawah_sla_recovery": 1257,
                    "total_diatas_sla_recovery": 35
                },
                {
                    "id_posko": 131071,
                    "nama_posko": "POSKO ULP PAINAN",
                    "total": 6109,
                    "total_selesai": 6109,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6096313,
                    "avg_durasi_response": 997.9232280242265,
                    "min_durasi_response": 119,
                    "max_durasi_response": 10626,
                    "total_dibawah_sla_response": 6109,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2248531365,
                    "avg_durasi_recovery": 368068.6470780815,
                    "min_durasi_recovery": -127,
                    "max_durasi_recovery": 37027000,
                    "total_dibawah_sla_recovery": 6005,
                    "total_diatas_sla_recovery": 104
                },
                {
                    "id_posko": 173701,
                    "nama_posko": "POSKO ULP BLAMBANGAN UMPU",
                    "total": 27124,
                    "total_selesai": 27124,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41446204,
                    "avg_durasi_response": 1528.0269871700339,
                    "min_durasi_response": 88,
                    "max_durasi_response": 12926,
                    "total_dibawah_sla_response": 27123,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 797284540,
                    "avg_durasi_recovery": 29394.062085238165,
                    "min_durasi_recovery": -3293,
                    "max_durasi_recovery": 36920387,
                    "total_dibawah_sla_recovery": 27028,
                    "total_diatas_sla_recovery": 96
                },
                {
                    "id_posko": 520041,
                    "nama_posko": "POSKO ULP PATI",
                    "total": 16405,
                    "total_selesai": 16405,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28674204,
                    "avg_durasi_response": 1747.8941786040841,
                    "min_durasi_response": -3271,
                    "max_durasi_response": 439577,
                    "total_dibawah_sla_response": 16392,
                    "total_diatas_sla_response": 13,
                    "total_durasi_recovery": 4003668587,
                    "avg_durasi_recovery": 244051.72733922585,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 36890963,
                    "total_dibawah_sla_recovery": 16231,
                    "total_diatas_sla_recovery": 174
                },
                {
                    "id_posko": 113331,
                    "nama_posko": "POSKO ULP PEUREULAK",
                    "total": 8245,
                    "total_selesai": 8245,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8726566,
                    "avg_durasi_response": 1058.4070345664038,
                    "min_durasi_response": 52,
                    "max_durasi_response": 10191,
                    "total_dibawah_sla_response": 8245,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6307795,
                    "avg_durasi_recovery": 765.0448756822317,
                    "min_durasi_recovery": -403,
                    "max_durasi_recovery": 5405,
                    "total_dibawah_sla_recovery": 8245,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515419,
                    "nama_posko": "POSKO ULP BALONG",
                    "total": 12003,
                    "total_selesai": 12003,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18520943,
                    "avg_durasi_response": 1543.026160126635,
                    "min_durasi_response": -276,
                    "max_durasi_response": 83354,
                    "total_dibawah_sla_response": 11975,
                    "total_diatas_sla_response": 28,
                    "total_durasi_recovery": 7134290036,
                    "avg_durasi_recovery": 594375.5757727235,
                    "min_durasi_recovery": -57,
                    "max_durasi_recovery": 37030552,
                    "total_dibawah_sla_recovery": 11645,
                    "total_diatas_sla_recovery": 358
                },
                {
                    "id_posko": 312111,
                    "nama_posko": "POSKO ULP BUNGKU",
                    "total": 5916,
                    "total_selesai": 5916,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5143139,
                    "avg_durasi_response": 869.3608857336038,
                    "min_durasi_response": 102,
                    "max_durasi_response": 12745,
                    "total_dibawah_sla_response": 5915,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 129561792,
                    "avg_durasi_recovery": 21900.235294117647,
                    "min_durasi_recovery": -20,
                    "max_durasi_recovery": 16486429,
                    "total_dibawah_sla_recovery": 5898,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 437001,
                    "nama_posko": "POSKO ULP ENDE",
                    "total": 6735,
                    "total_selesai": 6735,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8972527,
                    "avg_durasi_response": 1332.2237564959169,
                    "min_durasi_response": -1,
                    "max_durasi_response": 10992,
                    "total_dibawah_sla_response": 6734,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1978000618,
                    "avg_durasi_recovery": 293689.7725315516,
                    "min_durasi_recovery": -18,
                    "max_durasi_recovery": 37065128,
                    "total_dibawah_sla_recovery": 6639,
                    "total_diatas_sla_recovery": 96
                },
                {
                    "id_posko": 115501,
                    "nama_posko": "POSKO ULP SUBULUSSALAM",
                    "total": 5186,
                    "total_selesai": 5186,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4681793,
                    "avg_durasi_response": 902.7753567296568,
                    "min_durasi_response": 50,
                    "max_durasi_response": 6221,
                    "total_dibawah_sla_response": 5186,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 80724027,
                    "avg_durasi_recovery": 15565.75915927497,
                    "min_durasi_recovery": 56,
                    "max_durasi_recovery": 33471439,
                    "total_dibawah_sla_recovery": 5183,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 143501,
                    "nama_posko": "POSKO ULP BULIAN",
                    "total": 3223,
                    "total_selesai": 3223,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 522368314,
                    "avg_durasi_response": 162075.18274899162,
                    "min_durasi_response": 124,
                    "max_durasi_response": 28320020,
                    "total_dibawah_sla_response": 2911,
                    "total_diatas_sla_response": 312,
                    "total_durasi_recovery": 424090490,
                    "avg_durasi_recovery": 131582.52869996897,
                    "min_durasi_recovery": -260,
                    "max_durasi_recovery": 34218923,
                    "total_dibawah_sla_recovery": 3193,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 146301,
                    "nama_posko": "POSKO ULP MUARA AMAN",
                    "total": 1663,
                    "total_selesai": 1663,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1554483,
                    "avg_durasi_response": 934.74624173181,
                    "min_durasi_response": 185,
                    "max_durasi_response": 4124,
                    "total_dibawah_sla_response": 1663,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 81334136,
                    "avg_durasi_recovery": 48908.079374624176,
                    "min_durasi_recovery": 72,
                    "max_durasi_recovery": 35226109,
                    "total_dibawah_sla_recovery": 1660,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 146401,
                    "nama_posko": "POSKO ULP MANNA",
                    "total": 1947,
                    "total_selesai": 1947,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1925747,
                    "avg_durasi_response": 989.0842321520288,
                    "min_durasi_response": 56,
                    "max_durasi_response": 7375,
                    "total_dibawah_sla_response": 1947,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17700801,
                    "avg_durasi_recovery": 9091.320493066256,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 12737502,
                    "total_dibawah_sla_recovery": 1945,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 547301,
                    "nama_posko": "POSKO PONDOK GEDE",
                    "total": 90443,
                    "total_selesai": 90443,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 160454208,
                    "avg_durasi_response": 1774.09205798127,
                    "min_durasi_response": 87,
                    "max_durasi_response": 160223,
                    "total_dibawah_sla_response": 90440,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 5542203437,
                    "avg_durasi_recovery": 61278.41222648519,
                    "min_durasi_recovery": -193,
                    "max_durasi_recovery": 36843675,
                    "total_dibawah_sla_recovery": 90147,
                    "total_diatas_sla_recovery": 296
                },
                {
                    "id_posko": 146001,
                    "nama_posko": "POSKO ULP NUSA INDAH",
                    "total": 4355,
                    "total_selesai": 4355,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4851398,
                    "avg_durasi_response": 1113.9834672789896,
                    "min_durasi_response": 66,
                    "max_durasi_response": 3756,
                    "total_dibawah_sla_response": 4355,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 71888300,
                    "avg_durasi_recovery": 16507.07233065442,
                    "min_durasi_recovery": 14,
                    "max_durasi_recovery": 34106762,
                    "total_dibawah_sla_recovery": 4353,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 222301,
                    "nama_posko": "POSKO ULP AMUNTAI",
                    "total": 3571,
                    "total_selesai": 3571,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2771427,
                    "avg_durasi_response": 776.0926911229348,
                    "min_durasi_response": 81,
                    "max_durasi_response": 5206,
                    "total_dibawah_sla_response": 3571,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 699380943,
                    "avg_durasi_recovery": 195850.1660599272,
                    "min_durasi_recovery": -1422,
                    "max_durasi_recovery": 36607474,
                    "total_dibawah_sla_recovery": 3544,
                    "total_diatas_sla_recovery": 27
                },
                {
                    "id_posko": 524531,
                    "nama_posko": "POSKO ULP KEDUNGWUNI",
                    "total": 24305,
                    "total_selesai": 24305,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 39599075,
                    "avg_durasi_response": 1629.2563258588768,
                    "min_durasi_response": -3117,
                    "max_durasi_response": 97395,
                    "total_dibawah_sla_response": 24289,
                    "total_diatas_sla_response": 16,
                    "total_durasi_recovery": 3390423649,
                    "avg_durasi_recovery": 139494.90429952685,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 37030559,
                    "total_dibawah_sla_recovery": 24135,
                    "total_diatas_sla_recovery": 170
                },
                {
                    "id_posko": 211201,
                    "nama_posko": "POSKO ULP RASAU",
                    "total": 4426,
                    "total_selesai": 4426,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3174405,
                    "avg_durasi_response": 717.2175779484862,
                    "min_durasi_response": 38,
                    "max_durasi_response": 401793,
                    "total_dibawah_sla_response": 4424,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 1243756550,
                    "avg_durasi_recovery": 281011.4211477632,
                    "min_durasi_recovery": 13,
                    "max_durasi_recovery": 37020247,
                    "total_dibawah_sla_recovery": 4365,
                    "total_diatas_sla_recovery": 61
                },
                {
                    "id_posko": 184401,
                    "nama_posko": "POSKO ULP TEMBILAHAN",
                    "total": 1429,
                    "total_selesai": 1429,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": -1882576,
                    "avg_durasi_response": -1317.407977606718,
                    "min_durasi_response": -2272630,
                    "max_durasi_response": 130704,
                    "total_dibawah_sla_response": 1426,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 138643885,
                    "avg_durasi_recovery": 97021.61301609517,
                    "min_durasi_recovery": 74,
                    "max_durasi_recovery": 30130664,
                    "total_dibawah_sla_recovery": 1423,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 114421,
                    "nama_posko": "POSKO ULP JEURAM",
                    "total": 4032,
                    "total_selesai": 4032,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3488162,
                    "avg_durasi_response": 865.1195436507936,
                    "min_durasi_response": 35,
                    "max_durasi_response": 6638,
                    "total_dibawah_sla_response": 4032,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17065530,
                    "avg_durasi_recovery": 4232.522321428572,
                    "min_durasi_recovery": -16,
                    "max_durasi_recovery": 14522790,
                    "total_dibawah_sla_recovery": 4031,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 428101,
                    "nama_posko": "POSKO ULP WAMENA KOTA",
                    "total": 4632,
                    "total_selesai": 4632,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5334338,
                    "avg_durasi_response": 1151.6273747841105,
                    "min_durasi_response": 77,
                    "max_durasi_response": 9269,
                    "total_dibawah_sla_response": 4632,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 466715108,
                    "avg_durasi_recovery": 100758.87478411054,
                    "min_durasi_recovery": -2495,
                    "max_durasi_recovery": 36333197,
                    "total_dibawah_sla_recovery": 4596,
                    "total_diatas_sla_recovery": 36
                },
                {
                    "id_posko": 521551,
                    "nama_posko": "POSKO ULP TEMANGGUNG",
                    "total": 11710,
                    "total_selesai": 11710,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16321297,
                    "avg_durasi_response": 1393.7913748932535,
                    "min_durasi_response": 176,
                    "max_durasi_response": 90140,
                    "total_dibawah_sla_response": 11707,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 594116671,
                    "avg_durasi_recovery": 50735.838684884715,
                    "min_durasi_recovery": 35,
                    "max_durasi_recovery": 33294647,
                    "total_dibawah_sla_recovery": 11672,
                    "total_diatas_sla_recovery": 38
                },
                {
                    "id_posko": 133341,
                    "nama_posko": "POSKO ULP SILUNGKANG",
                    "total": 1686,
                    "total_selesai": 1686,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1435714,
                    "avg_durasi_response": 851.5504151838671,
                    "min_durasi_response": 122,
                    "max_durasi_response": 7069,
                    "total_dibawah_sla_response": 1686,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 565949952,
                    "avg_durasi_recovery": 335676.128113879,
                    "min_durasi_recovery": 68,
                    "max_durasi_recovery": 34551932,
                    "total_dibawah_sla_recovery": 1663,
                    "total_diatas_sla_recovery": 23
                },
                {
                    "id_posko": 128031,
                    "nama_posko": "POSKO ULP HELVETIA",
                    "total": 16172,
                    "total_selesai": 16172,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15970144,
                    "avg_durasi_response": 987.5181795696266,
                    "min_durasi_response": 89,
                    "max_durasi_response": 1500274,
                    "total_dibawah_sla_response": 16168,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 182492810,
                    "avg_durasi_recovery": 11284.492332426416,
                    "min_durasi_recovery": 4,
                    "max_durasi_recovery": 36411172,
                    "total_dibawah_sla_recovery": 16160,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 329601,
                    "nama_posko": "POSKO ULP MAMASA",
                    "total": 2471,
                    "total_selesai": 2471,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2526408,
                    "avg_durasi_response": 1022.4233104006476,
                    "min_durasi_response": 152,
                    "max_durasi_response": 9495,
                    "total_dibawah_sla_response": 2471,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 35941674,
                    "avg_durasi_recovery": 14545.396195872117,
                    "min_durasi_recovery": -1142,
                    "max_durasi_recovery": 34367136,
                    "total_dibawah_sla_recovery": 2470,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 311201,
                    "nama_posko": "POSKO ULP AIRMADIDI",
                    "total": 21752,
                    "total_selesai": 21752,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28796837,
                    "avg_durasi_response": 1323.8707705038616,
                    "min_durasi_response": -5232,
                    "max_durasi_response": 51404,
                    "total_dibawah_sla_response": 21737,
                    "total_diatas_sla_response": 15,
                    "total_durasi_recovery": 2915017412,
                    "avg_durasi_recovery": 134011.4661640309,
                    "min_durasi_recovery": 39,
                    "max_durasi_recovery": 36856147,
                    "total_dibawah_sla_recovery": 21598,
                    "total_diatas_sla_recovery": 154
                },
                {
                    "id_posko": 518022,
                    "nama_posko": "POSKO ULP TUBAN",
                    "total": 39582,
                    "total_selesai": 39582,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 57732020,
                    "avg_durasi_response": 1458.5422666868778,
                    "min_durasi_response": -68,
                    "max_durasi_response": 34473,
                    "total_dibawah_sla_response": 39531,
                    "total_diatas_sla_response": 51,
                    "total_durasi_recovery": 41574807887,
                    "avg_durasi_recovery": 1050346.3161790713,
                    "min_durasi_recovery": -906,
                    "max_durasi_recovery": 37066682,
                    "total_dibawah_sla_recovery": 37598,
                    "total_diatas_sla_recovery": 1984
                },
                {
                    "id_posko": 120122,
                    "nama_posko": "POSKO ULP SUNGGAL",
                    "total": 15983,
                    "total_selesai": 15983,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16272117,
                    "avg_durasi_response": 1018.0890320966026,
                    "min_durasi_response": 32,
                    "max_durasi_response": 605960,
                    "total_dibawah_sla_response": 15981,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 737255395,
                    "avg_durasi_recovery": 46127.47262716637,
                    "min_durasi_recovery": 5,
                    "max_durasi_recovery": 34456910,
                    "total_dibawah_sla_recovery": 15955,
                    "total_diatas_sla_recovery": 28
                },
                {
                    "id_posko": 514524,
                    "nama_posko": "POSKO ULP MOJOKERTO",
                    "total": 22168,
                    "total_selesai": 22168,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 94764954,
                    "avg_durasi_response": 4274.85357271743,
                    "min_durasi_response": -6417,
                    "max_durasi_response": 2299139,
                    "total_dibawah_sla_response": 21871,
                    "total_diatas_sla_response": 297,
                    "total_durasi_recovery": 3497423632,
                    "avg_durasi_recovery": 157769.01984843018,
                    "min_durasi_recovery": -155,
                    "max_durasi_recovery": 36625402,
                    "total_dibawah_sla_recovery": 22003,
                    "total_diatas_sla_recovery": 165
                },
                {
                    "id_posko": 421301,
                    "nama_posko": "POSKO ULP GENYEM",
                    "total": 518,
                    "total_selesai": 518,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 902948,
                    "avg_durasi_response": 1743.142857142857,
                    "min_durasi_response": 290,
                    "max_durasi_response": 8108,
                    "total_dibawah_sla_response": 518,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 124366281,
                    "avg_durasi_recovery": 240089.34555984556,
                    "min_durasi_recovery": -1093,
                    "max_durasi_recovery": 28388498,
                    "total_dibawah_sla_recovery": 510,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 133351,
                    "nama_posko": "POSKO ULP MUARA LABUH",
                    "total": 7506,
                    "total_selesai": 7506,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6636832,
                    "avg_durasi_response": 884.2035704769518,
                    "min_durasi_response": 84,
                    "max_durasi_response": 7570,
                    "total_dibawah_sla_response": 7506,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3503968043,
                    "avg_durasi_recovery": 466822.28124167334,
                    "min_durasi_recovery": 89,
                    "max_durasi_recovery": 36786845,
                    "total_dibawah_sla_recovery": 7323,
                    "total_diatas_sla_recovery": 183
                },
                {
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "total": 1812,
                    "total_selesai": 1812,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1677223,
                    "avg_durasi_response": 925.6197571743929,
                    "min_durasi_response": 302,
                    "max_durasi_response": 4538,
                    "total_dibawah_sla_response": 1812,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 368417692,
                    "avg_durasi_recovery": 203321.0220750552,
                    "min_durasi_recovery": 62,
                    "max_durasi_recovery": 30888220,
                    "total_dibawah_sla_recovery": 1795,
                    "total_diatas_sla_recovery": 17
                },
                {
                    "id_posko": 161201,
                    "nama_posko": "POSKO ULP MENTOK",
                    "total": 9216,
                    "total_selesai": 9216,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11492364,
                    "avg_durasi_response": 1247.0013020833333,
                    "min_durasi_response": -3676,
                    "max_durasi_response": 65494,
                    "total_dibawah_sla_response": 9214,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 605182738,
                    "avg_durasi_recovery": 65666.52973090278,
                    "min_durasi_recovery": -99,
                    "max_durasi_recovery": 32487665,
                    "total_dibawah_sla_recovery": 9188,
                    "total_diatas_sla_recovery": 28
                },
                {
                    "id_posko": 225501,
                    "nama_posko": "POSKO ULP PURUK CAHU",
                    "total": 2620,
                    "total_selesai": 2620,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2825793,
                    "avg_durasi_response": 1078.5469465648855,
                    "min_durasi_response": 178,
                    "max_durasi_response": 3749,
                    "total_dibawah_sla_response": 2620,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 880366064,
                    "avg_durasi_recovery": 336017.5816793893,
                    "min_durasi_recovery": 82,
                    "max_durasi_recovery": 36931155,
                    "total_dibawah_sla_recovery": 2578,
                    "total_diatas_sla_recovery": 42
                },
                {
                    "id_posko": 317401,
                    "nama_posko": "POSKO ULP BOLMUT",
                    "total": 3409,
                    "total_selesai": 3409,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345888,
                    "avg_durasi_response": 981.4866529774127,
                    "min_durasi_response": 265,
                    "max_durasi_response": 11026,
                    "total_dibawah_sla_response": 3408,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 603731073,
                    "avg_durasi_recovery": 177099.17072455265,
                    "min_durasi_recovery": 55,
                    "max_durasi_recovery": 36986895,
                    "total_dibawah_sla_recovery": 3386,
                    "total_diatas_sla_recovery": 23
                },
                {
                    "id_posko": 521021,
                    "nama_posko": "POSKO ULP WATES",
                    "total": 22264,
                    "total_selesai": 22264,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28041752,
                    "avg_durasi_response": 1259.5109593963348,
                    "min_durasi_response": 85,
                    "max_durasi_response": 1892708,
                    "total_dibawah_sla_response": 22243,
                    "total_diatas_sla_response": 21,
                    "total_durasi_recovery": 2187522013,
                    "avg_durasi_recovery": 98253.77349083722,
                    "min_durasi_recovery": 27,
                    "max_durasi_recovery": 36597445,
                    "total_dibawah_sla_recovery": 22160,
                    "total_diatas_sla_recovery": 104
                },
                {
                    "id_posko": 566901,
                    "nama_posko": "POSKO CISOKA",
                    "total": 294,
                    "total_selesai": 294,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 582950,
                    "avg_durasi_response": 1982.8231292517007,
                    "min_durasi_response": -4082,
                    "max_durasi_response": 29680,
                    "total_dibawah_sla_response": 290,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 896348789,
                    "avg_durasi_recovery": 3048805.404761905,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 34605450,
                    "total_dibawah_sla_recovery": 245,
                    "total_diatas_sla_recovery": 49
                },
                {
                    "id_posko": 231001,
                    "nama_posko": "POSKO ULP SAMARINDA KOTA",
                    "total": 12313,
                    "total_selesai": 12313,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 59233260,
                    "avg_durasi_response": 4810.627791764801,
                    "min_durasi_response": 110,
                    "max_durasi_response": 4410602,
                    "total_dibawah_sla_response": 12264,
                    "total_diatas_sla_response": 49,
                    "total_durasi_recovery": 14232652840,
                    "avg_durasi_recovery": 1155904.559408755,
                    "min_durasi_recovery": -484,
                    "max_durasi_recovery": 36894691,
                    "total_dibawah_sla_recovery": 11239,
                    "total_diatas_sla_recovery": 1074
                },
                {
                    "id_posko": 161301,
                    "nama_posko": "POSKO ULP TOBOALI",
                    "total": 7247,
                    "total_selesai": 7247,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6475543,
                    "avg_durasi_response": 893.5480888643576,
                    "min_durasi_response": -3496,
                    "max_durasi_response": 573990,
                    "total_dibawah_sla_response": 7244,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 565190770,
                    "avg_durasi_recovery": 77989.61915275286,
                    "min_durasi_recovery": -80,
                    "max_durasi_recovery": 35990494,
                    "total_dibawah_sla_recovery": 7223,
                    "total_diatas_sla_recovery": 24
                },
                {
                    "id_posko": 523521,
                    "nama_posko": "POSKO ULP AMBARAWA",
                    "total": 9123,
                    "total_selesai": 9123,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10538084,
                    "avg_durasi_response": 1155.1116957141292,
                    "min_durasi_response": 150,
                    "max_durasi_response": 595002,
                    "total_dibawah_sla_response": 9112,
                    "total_diatas_sla_response": 11,
                    "total_durasi_recovery": 792403688,
                    "avg_durasi_recovery": 86857.7976542804,
                    "min_durasi_recovery": 44,
                    "max_durasi_recovery": 36016106,
                    "total_dibawah_sla_recovery": 9084,
                    "total_diatas_sla_recovery": 39
                },
                {
                    "id_posko": 213001,
                    "nama_posko": "POSKO ULP SANGGAU",
                    "total": 1344,
                    "total_selesai": 1344,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1411497,
                    "avg_durasi_response": 1050.220982142857,
                    "min_durasi_response": 173,
                    "max_durasi_response": 34928,
                    "total_dibawah_sla_response": 1343,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 445104697,
                    "avg_durasi_recovery": 331179.0900297619,
                    "min_durasi_recovery": -1396,
                    "max_durasi_recovery": 35679668,
                    "total_dibawah_sla_recovery": 1320,
                    "total_diatas_sla_recovery": 24
                },
                {
                    "id_posko": 116601,
                    "nama_posko": "POSKO ULP SIGLI",
                    "total": 20153,
                    "total_selesai": 20153,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21268951,
                    "avg_durasi_response": 1055.3739393638664,
                    "min_durasi_response": 28,
                    "max_durasi_response": 4654,
                    "total_dibawah_sla_response": 20153,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 139338786,
                    "avg_durasi_recovery": 6914.046841661291,
                    "min_durasi_recovery": -785,
                    "max_durasi_recovery": 28930910,
                    "total_dibawah_sla_recovery": 20148,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 327601,
                    "nama_posko": "POSKO ULP SINJAI",
                    "total": 11371,
                    "total_selesai": 11371,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17289363,
                    "avg_durasi_response": 1520.478673819365,
                    "min_durasi_response": -6532,
                    "max_durasi_response": 142902,
                    "total_dibawah_sla_response": 11267,
                    "total_diatas_sla_response": 104,
                    "total_durasi_recovery": 517122013,
                    "avg_durasi_recovery": 45477.267874417375,
                    "min_durasi_recovery": -1040,
                    "max_durasi_recovery": 37040579,
                    "total_dibawah_sla_recovery": 11346,
                    "total_diatas_sla_recovery": 25
                },
                {
                    "id_posko": 522071,
                    "nama_posko": "POSKO ULP WANGON",
                    "total": 12312,
                    "total_selesai": 12312,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13772119,
                    "avg_durasi_response": 1118.5931611435997,
                    "min_durasi_response": 56,
                    "max_durasi_response": 6574,
                    "total_dibawah_sla_response": 12312,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448303377,
                    "avg_durasi_recovery": 36411.90521442495,
                    "min_durasi_recovery": 45,
                    "max_durasi_recovery": 36918602,
                    "total_dibawah_sla_recovery": 12286,
                    "total_diatas_sla_recovery": 26
                },
                {
                    "id_posko": 532211,
                    "nama_posko": "POSKO ULP BANJAR",
                    "total": 25362,
                    "total_selesai": 25362,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13796269,
                    "avg_durasi_response": 543.9740162447756,
                    "min_durasi_response": -142,
                    "max_durasi_response": 4059,
                    "total_dibawah_sla_response": 25362,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6642888896,
                    "avg_durasi_recovery": 261922.91207318034,
                    "min_durasi_recovery": -222,
                    "max_durasi_recovery": 36964139,
                    "total_dibawah_sla_recovery": 25016,
                    "total_diatas_sla_recovery": 346
                },
                {
                    "id_posko": 526551,
                    "nama_posko": "POSKO ULP KARANGANYAR",
                    "total": 15092,
                    "total_selesai": 15092,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21358059,
                    "avg_durasi_response": 1415.1907633183143,
                    "min_durasi_response": -2439,
                    "max_durasi_response": 66534,
                    "total_dibawah_sla_response": 15086,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 2309612937,
                    "avg_durasi_recovery": 153035.57759077658,
                    "min_durasi_recovery": 14,
                    "max_durasi_recovery": 36781186,
                    "total_dibawah_sla_recovery": 14967,
                    "total_diatas_sla_recovery": 125
                },
                {
                    "id_posko": 214001,
                    "nama_posko": "POSKO ULP KETAPANG",
                    "total": 3382,
                    "total_selesai": 3382,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4634053,
                    "avg_durasi_response": 1370.2108219988172,
                    "min_durasi_response": 243,
                    "max_durasi_response": 87740,
                    "total_dibawah_sla_response": 3379,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 5775261299,
                    "avg_durasi_recovery": 1707646.7471910112,
                    "min_durasi_recovery": 44,
                    "max_durasi_recovery": 36941476,
                    "total_dibawah_sla_recovery": 3077,
                    "total_diatas_sla_recovery": 305
                },
                {
                    "id_posko": 318501,
                    "nama_posko": "POSKO ULP TAMAKO",
                    "total": 615,
                    "total_selesai": 615,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 485476299,
                    "avg_durasi_response": 789392.356097561,
                    "min_durasi_response": 124,
                    "max_durasi_response": 23088023,
                    "total_dibawah_sla_response": 572,
                    "total_diatas_sla_response": 43,
                    "total_durasi_recovery": 1157992559,
                    "avg_durasi_recovery": 1882914.7300813007,
                    "min_durasi_recovery": 36,
                    "max_durasi_recovery": 37081945,
                    "total_dibawah_sla_recovery": 572,
                    "total_diatas_sla_recovery": 43
                },
                {
                    "id_posko": 538751,
                    "nama_posko": "POSKO ULP BOJONGGEDE",
                    "total": 15674,
                    "total_selesai": 15674,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22299316,
                    "avg_durasi_response": 1422.6946535664158,
                    "min_durasi_response": 95,
                    "max_durasi_response": 356484,
                    "total_dibawah_sla_response": 15673,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 917944919,
                    "avg_durasi_recovery": 58564.81555442134,
                    "min_durasi_recovery": 14,
                    "max_durasi_recovery": 35568611,
                    "total_dibawah_sla_recovery": 15638,
                    "total_diatas_sla_recovery": 36
                },
                {
                    "id_posko": 149301,
                    "nama_posko": "POSKO ULP TUGU MULYO",
                    "total": 10045,
                    "total_selesai": 10045,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9708232,
                    "avg_durasi_response": 966.4740666998507,
                    "min_durasi_response": 147,
                    "max_durasi_response": 7606,
                    "total_dibawah_sla_response": 10045,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 40397750,
                    "avg_durasi_recovery": 4021.677451468392,
                    "min_durasi_recovery": 7,
                    "max_durasi_recovery": 9107652,
                    "total_dibawah_sla_recovery": 10041,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 161101,
                    "nama_posko": "POSKO ULP SUNGAILIAT",
                    "total": 12479,
                    "total_selesai": 12479,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19325893,
                    "avg_durasi_response": 1548.6732109944708,
                    "min_durasi_response": -2355,
                    "max_durasi_response": 271819,
                    "total_dibawah_sla_response": 12457,
                    "total_diatas_sla_response": 22,
                    "total_durasi_recovery": 2521231792,
                    "avg_durasi_recovery": 202037.96714480326,
                    "min_durasi_recovery": -375,
                    "max_durasi_recovery": 37061967,
                    "total_dibawah_sla_recovery": 12355,
                    "total_diatas_sla_recovery": 124
                },
                {
                    "id_posko": 513022,
                    "nama_posko": "POSKO ULP BULULAWANG",
                    "total": 11312,
                    "total_selesai": 11312,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20486564,
                    "avg_durasi_response": 1811.0470297029703,
                    "min_durasi_response": 170,
                    "max_durasi_response": 4057283,
                    "total_dibawah_sla_response": 11309,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 274802699,
                    "avg_durasi_recovery": 24293.02501768034,
                    "min_durasi_recovery": -358,
                    "max_durasi_recovery": 33515064,
                    "total_dibawah_sla_recovery": 11298,
                    "total_diatas_sla_recovery": 14
                },
                {
                    "id_posko": 514503,
                    "nama_posko": "POSKO ULP MOJOAGUNG",
                    "total": 13197,
                    "total_selesai": 13197,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 31763162,
                    "avg_durasi_response": 2406.847162233841,
                    "min_durasi_response": 103,
                    "max_durasi_response": 2385369,
                    "total_dibawah_sla_response": 13115,
                    "total_diatas_sla_response": 82,
                    "total_durasi_recovery": 867501842,
                    "avg_durasi_recovery": 65734.77623702357,
                    "min_durasi_recovery": -74,
                    "max_durasi_recovery": 36602833,
                    "total_dibawah_sla_recovery": 13163,
                    "total_diatas_sla_recovery": 34
                },
                {
                    "id_posko": 124100,
                    "nama_posko": "POSKO ULP PANYABUNGAN",
                    "total": 4525,
                    "total_selesai": 4525,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2198184,
                    "avg_durasi_response": 485.78651933701656,
                    "min_durasi_response": 81,
                    "max_durasi_response": 8369,
                    "total_dibawah_sla_response": 4525,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1557930,
                    "avg_durasi_recovery": 344.2939226519337,
                    "min_durasi_recovery": -6,
                    "max_durasi_recovery": 3957,
                    "total_dibawah_sla_recovery": 4525,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 212301,
                    "nama_posko": "POSKO ULP BENGKAYANG",
                    "total": 1432,
                    "total_selesai": 1432,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1138723,
                    "avg_durasi_response": 795.197625698324,
                    "min_durasi_response": 58,
                    "max_durasi_response": 4478,
                    "total_dibawah_sla_response": 1432,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 160281408,
                    "avg_durasi_recovery": 111928.35754189944,
                    "min_durasi_recovery": 37,
                    "max_durasi_recovery": 36962053,
                    "total_dibawah_sla_recovery": 1426,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 566701,
                    "nama_posko": "POSKO CURUG",
                    "total": 575,
                    "total_selesai": 575,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1067340,
                    "avg_durasi_response": 1856.2434782608696,
                    "min_durasi_response": -2401,
                    "max_durasi_response": 7275,
                    "total_dibawah_sla_response": 575,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 266166908,
                    "avg_durasi_recovery": 462898.9704347826,
                    "min_durasi_recovery": 76,
                    "max_durasi_recovery": 35597298,
                    "total_dibawah_sla_recovery": 561,
                    "total_diatas_sla_recovery": 14
                },
                {
                    "id_posko": 171001,
                    "nama_posko": "POSKO ULP KARANG",
                    "total": 23606,
                    "total_selesai": 23606,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 145165130,
                    "avg_durasi_response": 6149.501397949673,
                    "min_durasi_response": 142,
                    "max_durasi_response": 34047602,
                    "total_dibawah_sla_response": 23603,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 690453281,
                    "avg_durasi_recovery": 29249.05875624841,
                    "min_durasi_recovery": -193,
                    "max_durasi_recovery": 36439353,
                    "total_dibawah_sla_recovery": 23577,
                    "total_diatas_sla_recovery": 29
                },
                {
                    "id_posko": 121122,
                    "nama_posko": "POSKO ULP PERDAGANGAN",
                    "total": 3767,
                    "total_selesai": 3767,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2555734,
                    "avg_durasi_response": 678.4534112025484,
                    "min_durasi_response": 64,
                    "max_durasi_response": 430889,
                    "total_dibawah_sla_response": 3766,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 37883745,
                    "avg_durasi_recovery": 10056.741438810725,
                    "min_durasi_recovery": 5,
                    "max_durasi_recovery": 35660100,
                    "total_dibawah_sla_recovery": 3766,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 435301,
                    "nama_posko": "POSKO ULP LARANTUKA",
                    "total": 11243,
                    "total_selesai": 11243,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15898948,
                    "avg_durasi_response": 1414.119718936227,
                    "min_durasi_response": 25,
                    "max_durasi_response": 250169,
                    "total_dibawah_sla_response": 11181,
                    "total_diatas_sla_response": 62,
                    "total_durasi_recovery": 6415068553,
                    "avg_durasi_recovery": 570583.345459397,
                    "min_durasi_recovery": 36,
                    "max_durasi_recovery": 37049639,
                    "total_dibawah_sla_recovery": 10974,
                    "total_diatas_sla_recovery": 269
                },
                {
                    "id_posko": 171801,
                    "nama_posko": "POSKO ULP TELUK BETUNG (GH GARUNTANG)",
                    "total": 38302,
                    "total_selesai": 38302,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 167632817,
                    "avg_durasi_response": 4376.60740953475,
                    "min_durasi_response": 174,
                    "max_durasi_response": 34011160,
                    "total_dibawah_sla_response": 38292,
                    "total_diatas_sla_response": 10,
                    "total_durasi_recovery": 1327241314,
                    "avg_durasi_recovery": 34652.01070440186,
                    "min_durasi_recovery": -151,
                    "max_durasi_recovery": 37015997,
                    "total_dibawah_sla_recovery": 38258,
                    "total_diatas_sla_recovery": 44
                },
                {
                    "id_posko": 128051,
                    "nama_posko": "POSKO ULP DENAI",
                    "total": 22539,
                    "total_selesai": 22539,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1720754440,
                    "avg_durasi_response": 76345.64266382714,
                    "min_durasi_response": 122,
                    "max_durasi_response": 1699784041,
                    "total_dibawah_sla_response": 22535,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 259797887,
                    "avg_durasi_recovery": 11526.593327121878,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 31007644,
                    "total_dibawah_sla_recovery": 22527,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 516523,
                    "nama_posko": "POSKO ULP ASEMBAGUS",
                    "total": 6242,
                    "total_selesai": 6242,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7042464,
                    "avg_durasi_response": 1128.2383851329703,
                    "min_durasi_response": -3215,
                    "max_durasi_response": 21193,
                    "total_dibawah_sla_response": 6241,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1042427552,
                    "avg_durasi_recovery": 167002.17109900672,
                    "min_durasi_recovery": 35,
                    "max_durasi_recovery": 36330273,
                    "total_dibawah_sla_recovery": 6188,
                    "total_diatas_sla_recovery": 54
                },
                {
                    "id_posko": 414101,
                    "nama_posko": "POSKO ULP BULA",
                    "total": 2530,
                    "total_selesai": 2530,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2101193,
                    "avg_durasi_response": 830.5110671936759,
                    "min_durasi_response": 196,
                    "max_durasi_response": 3953,
                    "total_dibawah_sla_response": 2530,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1684769,
                    "avg_durasi_recovery": 665.9166007905138,
                    "min_durasi_recovery": 100,
                    "max_durasi_recovery": 1907,
                    "total_dibawah_sla_recovery": 2530,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534681,
                    "nama_posko": "POSKO ULP KOSAMBI",
                    "total": 16819,
                    "total_selesai": 16819,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22897202,
                    "avg_durasi_response": 1361.389024317736,
                    "min_durasi_response": 157,
                    "max_durasi_response": 2084634,
                    "total_dibawah_sla_response": 16804,
                    "total_diatas_sla_response": 15,
                    "total_durasi_recovery": 12847463156,
                    "avg_durasi_recovery": 763866.0536298234,
                    "min_durasi_recovery": 42,
                    "max_durasi_recovery": 37037472,
                    "total_dibawah_sla_recovery": 16404,
                    "total_diatas_sla_recovery": 415
                },
                {
                    "id_posko": 112301,
                    "nama_posko": "POSKO ULP JANARATA",
                    "total": 8444,
                    "total_selesai": 8444,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7764042,
                    "avg_durasi_response": 919.4744197063003,
                    "min_durasi_response": 105,
                    "max_durasi_response": 10329,
                    "total_dibawah_sla_response": 8444,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 59599092,
                    "avg_durasi_recovery": 7058.158692562766,
                    "min_durasi_recovery": -105,
                    "max_durasi_recovery": 30632527,
                    "total_dibawah_sla_recovery": 8442,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 129011,
                    "nama_posko": "POSKO ULP SIDIKALANG",
                    "total": 7079,
                    "total_selesai": 7079,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4112717,
                    "avg_durasi_response": 580.9742901539765,
                    "min_durasi_response": 27,
                    "max_durasi_response": 573395,
                    "total_dibawah_sla_response": 7078,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11538995,
                    "avg_durasi_recovery": 1630.0317841503038,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 7332868,
                    "total_dibawah_sla_recovery": 7078,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 129061,
                    "nama_posko": "POSKO ULP PANCURBATU",
                    "total": 19014,
                    "total_selesai": 19014,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9594045,
                    "avg_durasi_response": 504.57794256863366,
                    "min_durasi_response": 61,
                    "max_durasi_response": 453300,
                    "total_dibawah_sla_response": 19007,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 236880104,
                    "avg_durasi_recovery": 12458.194172714842,
                    "min_durasi_recovery": 15,
                    "max_durasi_recovery": 37037139,
                    "total_dibawah_sla_recovery": 19004,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 172001,
                    "nama_posko": "POSKO ULP METRO",
                    "total": 31421,
                    "total_selesai": 31421,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 210988984,
                    "avg_durasi_response": 6714.903535851819,
                    "min_durasi_response": 100,
                    "max_durasi_response": 3009664,
                    "total_dibawah_sla_response": 31258,
                    "total_diatas_sla_response": 163,
                    "total_durasi_recovery": 214144677,
                    "avg_durasi_recovery": 6815.336144616657,
                    "min_durasi_recovery": 33,
                    "max_durasi_recovery": 35343934,
                    "total_dibawah_sla_recovery": 31411,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 173401,
                    "nama_posko": "POSKO ULP PULUNG KENCANA",
                    "total": 29476,
                    "total_selesai": 29476,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 37105744,
                    "avg_durasi_response": 1258.8459763875696,
                    "min_durasi_response": 104,
                    "max_durasi_response": 21727,
                    "total_dibawah_sla_response": 29473,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 325609811,
                    "avg_durasi_recovery": 11046.607782602796,
                    "min_durasi_recovery": 37,
                    "max_durasi_recovery": 36221530,
                    "total_dibawah_sla_recovery": 29457,
                    "total_diatas_sla_recovery": 19
                },
                {
                    "id_posko": 522551,
                    "nama_posko": "POSKO ULP BREBES",
                    "total": 21140,
                    "total_selesai": 21140,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22708381,
                    "avg_durasi_response": 1074.1902081362346,
                    "min_durasi_response": 8,
                    "max_durasi_response": 12624,
                    "total_dibawah_sla_response": 21138,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 3048150582,
                    "avg_durasi_recovery": 144188.7692526017,
                    "min_durasi_recovery": 4,
                    "max_durasi_recovery": 36850747,
                    "total_dibawah_sla_recovery": 21003,
                    "total_diatas_sla_recovery": 137
                },
                {
                    "id_posko": 511412,
                    "nama_posko": "POSKO ULP DUKUH KUPANG",
                    "total": 16079,
                    "total_selesai": 16079,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21958004,
                    "avg_durasi_response": 1365.6324398283475,
                    "min_durasi_response": -4800,
                    "max_durasi_response": 36191,
                    "total_dibawah_sla_response": 16073,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 9220284403,
                    "avg_durasi_recovery": 573436.4328005473,
                    "min_durasi_recovery": 39,
                    "max_durasi_recovery": 36951190,
                    "total_dibawah_sla_recovery": 15668,
                    "total_diatas_sla_recovery": 411
                },
                {
                    "id_posko": 414301,
                    "nama_posko": "POSKO ULP MASOHI",
                    "total": 3058,
                    "total_selesai": 3058,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2556245,
                    "avg_durasi_response": 835.9205362982342,
                    "min_durasi_response": 179,
                    "max_durasi_response": 2409,
                    "total_dibawah_sla_response": 3058,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 94227946,
                    "avg_durasi_recovery": 30813.586003924134,
                    "min_durasi_recovery": 39,
                    "max_durasi_recovery": 26178998,
                    "total_dibawah_sla_recovery": 3053,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "total": 11838,
                    "total_selesai": 11838,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16556035,
                    "avg_durasi_response": 1398.5500084473729,
                    "min_durasi_response": 96,
                    "max_durasi_response": 71726,
                    "total_dibawah_sla_response": 11820,
                    "total_diatas_sla_response": 18,
                    "total_durasi_recovery": 554264952,
                    "avg_durasi_recovery": 46820.82716675114,
                    "min_durasi_recovery": 11,
                    "max_durasi_recovery": 34836449,
                    "total_dibawah_sla_recovery": 11817,
                    "total_diatas_sla_recovery": 21
                },
                {
                    "id_posko": 147601,
                    "nama_posko": "POSKO ULP MARTAPURA (UIW S2JB)",
                    "total": 6397,
                    "total_selesai": 6397,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10200886,
                    "avg_durasi_response": 1594.635923088948,
                    "min_durasi_response": -8050,
                    "max_durasi_response": 155210,
                    "total_dibawah_sla_response": 6302,
                    "total_diatas_sla_response": 95,
                    "total_durasi_recovery": 2494789159,
                    "avg_durasi_recovery": 389993.615601063,
                    "min_durasi_recovery": 56,
                    "max_durasi_recovery": 33594628,
                    "total_dibawah_sla_recovery": 6278,
                    "total_diatas_sla_recovery": 119
                },
                {
                    "id_posko": 522541,
                    "nama_posko": "POSKO ULP SLAWI",
                    "total": 13647,
                    "total_selesai": 13647,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18688596,
                    "avg_durasi_response": 1369.4288854693339,
                    "min_durasi_response": 167,
                    "max_durasi_response": 948657,
                    "total_dibawah_sla_response": 13636,
                    "total_diatas_sla_response": 11,
                    "total_durasi_recovery": 9758653549,
                    "avg_durasi_recovery": 715076.8336630762,
                    "min_durasi_recovery": 62,
                    "max_durasi_recovery": 37060299,
                    "total_dibawah_sla_recovery": 13185,
                    "total_diatas_sla_recovery": 462
                },
                {
                    "id_posko": 566601,
                    "nama_posko": "POSKO TELUK NAGA",
                    "total": 3246,
                    "total_selesai": 3246,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5540394,
                    "avg_durasi_response": 1706.8373382624768,
                    "min_durasi_response": -109004,
                    "max_durasi_response": 364654,
                    "total_dibawah_sla_response": 3228,
                    "total_diatas_sla_response": 18,
                    "total_durasi_recovery": 7460337704,
                    "avg_durasi_recovery": 2298317.2224276033,
                    "min_durasi_recovery": -580,
                    "max_durasi_recovery": 36878128,
                    "total_dibawah_sla_recovery": 2880,
                    "total_diatas_sla_recovery": 366
                },
                {
                    "id_posko": 327301,
                    "nama_posko": "POSKO ULP JENEPONTO",
                    "total": 15952,
                    "total_selesai": 15952,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12217094,
                    "avg_durasi_response": 765.8659729187563,
                    "min_durasi_response": -201,
                    "max_durasi_response": 87904,
                    "total_dibawah_sla_response": 15926,
                    "total_diatas_sla_response": 26,
                    "total_durasi_recovery": 313702151,
                    "avg_durasi_recovery": 19665.380579237713,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 33918347,
                    "total_dibawah_sla_recovery": 15938,
                    "total_diatas_sla_recovery": 14
                },
                {
                    "id_posko": 149001,
                    "nama_posko": "POSKO ULP INDERALAYA",
                    "total": 9159,
                    "total_selesai": 9159,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9588825,
                    "avg_durasi_response": 1046.9292499181133,
                    "min_durasi_response": 109,
                    "max_durasi_response": 23132,
                    "total_dibawah_sla_response": 9157,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 115073004,
                    "avg_durasi_recovery": 12563.92662954471,
                    "min_durasi_recovery": 29,
                    "max_durasi_recovery": 23279335,
                    "total_dibawah_sla_recovery": 9148,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 421801,
                    "nama_posko": "POSKO ULP JAYAPURA",
                    "total": 10111,
                    "total_selesai": 10111,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15360554,
                    "avg_durasi_response": 1519.192364751261,
                    "min_durasi_response": -7699,
                    "max_durasi_response": 39273,
                    "total_dibawah_sla_response": 10109,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 3349378158,
                    "avg_durasi_recovery": 331260.8206903373,
                    "min_durasi_recovery": -398,
                    "max_durasi_recovery": 36801218,
                    "total_dibawah_sla_recovery": 9905,
                    "total_diatas_sla_recovery": 206
                },
                {
                    "id_posko": 524511,
                    "nama_posko": "POSKO ULP PEKALONGAN KOTA",
                    "total": 13873,
                    "total_selesai": 13873,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19344127,
                    "avg_durasi_response": 1394.3723059179702,
                    "min_durasi_response": -3766,
                    "max_durasi_response": 184678,
                    "total_dibawah_sla_response": 13866,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 3356567684,
                    "avg_durasi_recovery": 241949.66366323075,
                    "min_durasi_recovery": -1586,
                    "max_durasi_recovery": 37005777,
                    "total_dibawah_sla_recovery": 13691,
                    "total_diatas_sla_recovery": 182
                },
                {
                    "id_posko": 537311,
                    "nama_posko": "POSKO ULP MEDAN SATRIA",
                    "total": 14278,
                    "total_selesai": 14278,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5986707,
                    "avg_durasi_response": 419.2959097912873,
                    "min_durasi_response": -4742042,
                    "max_durasi_response": 327882,
                    "total_dibawah_sla_response": 14273,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 3916710764,
                    "avg_durasi_recovery": 274317.8851379745,
                    "min_durasi_recovery": -58,
                    "max_durasi_recovery": 36941103,
                    "total_dibawah_sla_recovery": 14123,
                    "total_diatas_sla_recovery": 155
                },
                {
                    "id_posko": 442301,
                    "nama_posko": "POSKO ULP EMPANG",
                    "total": 4704,
                    "total_selesai": 4704,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2851271,
                    "avg_durasi_response": 606.1375425170068,
                    "min_durasi_response": -76,
                    "max_durasi_response": 4083,
                    "total_dibawah_sla_response": 4704,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 332002052,
                    "avg_durasi_recovery": 70578.6675170068,
                    "min_durasi_recovery": -26,
                    "max_durasi_recovery": 35823754,
                    "total_dibawah_sla_recovery": 4684,
                    "total_diatas_sla_recovery": 20
                },
                {
                    "id_posko": 525541,
                    "nama_posko": "POSKO ULP WIROSARI",
                    "total": 9748,
                    "total_selesai": 9748,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12010342,
                    "avg_durasi_response": 1232.0826836274107,
                    "min_durasi_response": -2641,
                    "max_durasi_response": 6210,
                    "total_dibawah_sla_response": 9748,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 533571806,
                    "avg_durasi_recovery": 54736.54144439885,
                    "min_durasi_recovery": 34,
                    "max_durasi_recovery": 36680119,
                    "total_dibawah_sla_recovery": 9724,
                    "total_diatas_sla_recovery": 24
                },
                {
                    "id_posko": 520031,
                    "nama_posko": "POSKO ULP BANGSRI",
                    "total": 11670,
                    "total_selesai": 11670,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21344632,
                    "avg_durasi_response": 1829.0173093401886,
                    "min_durasi_response": -5233,
                    "max_durasi_response": 501438,
                    "total_dibawah_sla_response": 11607,
                    "total_diatas_sla_response": 63,
                    "total_durasi_recovery": 9003766143,
                    "avg_durasi_recovery": 771530.9462724936,
                    "min_durasi_recovery": 27,
                    "max_durasi_recovery": 37067736,
                    "total_dibawah_sla_recovery": 11285,
                    "total_diatas_sla_recovery": 385
                },
                {
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "total": 6074,
                    "total_selesai": 6074,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5543024,
                    "avg_durasi_response": 912.5821534408956,
                    "min_durasi_response": 126,
                    "max_durasi_response": 12310,
                    "total_dibawah_sla_response": 6073,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 59034887,
                    "avg_durasi_recovery": 9719.276753375041,
                    "min_durasi_recovery": 94,
                    "max_durasi_recovery": 14857001,
                    "total_dibawah_sla_recovery": 6068,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 516088,
                    "nama_posko": "POSKO ULP KENCONG",
                    "total": 8783,
                    "total_selesai": 8783,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9302970,
                    "avg_durasi_response": 1059.2018672435386,
                    "min_durasi_response": 132,
                    "max_durasi_response": 6350,
                    "total_dibawah_sla_response": 8783,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1005203642,
                    "avg_durasi_recovery": 114448.78082659683,
                    "min_durasi_recovery": 13,
                    "max_durasi_recovery": 35828870,
                    "total_dibawah_sla_recovery": 8737,
                    "total_diatas_sla_recovery": 46
                },
                {
                    "id_posko": 121021,
                    "nama_posko": "POSKO ULP LIMA PULUH",
                    "total": 753,
                    "total_selesai": 753,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 356205,
                    "avg_durasi_response": 473.0478087649402,
                    "min_durasi_response": 62,
                    "max_durasi_response": 1397,
                    "total_dibawah_sla_response": 753,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 357778,
                    "avg_durasi_recovery": 475.13678618857904,
                    "min_durasi_recovery": 138,
                    "max_durasi_recovery": 3848,
                    "total_dibawah_sla_recovery": 753,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 183081,
                    "nama_posko": "POSKO ULP NATUNA",
                    "total": 193,
                    "total_selesai": 193,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 188826,
                    "avg_durasi_response": 978.3730569948186,
                    "min_durasi_response": 272,
                    "max_durasi_response": 56577,
                    "total_dibawah_sla_response": 192,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 104824,
                    "avg_durasi_recovery": 543.1295336787565,
                    "min_durasi_recovery": 42,
                    "max_durasi_recovery": 4242,
                    "total_dibawah_sla_recovery": 193,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323501,
                    "nama_posko": "POSKO ULP KOLAKA UTARA",
                    "total": 6210,
                    "total_selesai": 6210,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6229436,
                    "avg_durasi_response": 1003.1297906602255,
                    "min_durasi_response": 86,
                    "max_durasi_response": 10982,
                    "total_dibawah_sla_response": 6208,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 165282495,
                    "avg_durasi_recovery": 26615.538647342993,
                    "min_durasi_recovery": 30,
                    "max_durasi_recovery": 37055177,
                    "total_dibawah_sla_recovery": 6202,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 132211,
                    "nama_posko": "POSKO ULP BUKITTINGGI",
                    "total": 4881,
                    "total_selesai": 4881,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8575214,
                    "avg_durasi_response": 1756.8559721368572,
                    "min_durasi_response": 216,
                    "max_durasi_response": 1305498,
                    "total_dibawah_sla_response": 4878,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 19716066017,
                    "avg_durasi_recovery": 4039349.7269002255,
                    "min_durasi_recovery": 188,
                    "max_durasi_recovery": 37032347,
                    "total_dibawah_sla_recovery": 3910,
                    "total_diatas_sla_recovery": 971
                },
                {
                    "id_posko": 534211,
                    "nama_posko": "POSKO ULP PAGADEN",
                    "total": 4247,
                    "total_selesai": 4247,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15627845,
                    "avg_durasi_response": 3679.7374617376972,
                    "min_durasi_response": 137,
                    "max_durasi_response": 4450572,
                    "total_dibawah_sla_response": 4240,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 2096474740,
                    "avg_durasi_recovery": 493636.62349894043,
                    "min_durasi_recovery": 60,
                    "max_durasi_recovery": 36604726,
                    "total_dibawah_sla_recovery": 4128,
                    "total_diatas_sla_recovery": 119
                },
                {
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "total": 36430,
                    "total_selesai": 36430,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 60643566,
                    "avg_durasi_response": 1664.6600603897887,
                    "min_durasi_response": 52,
                    "max_durasi_response": 269123,
                    "total_dibawah_sla_response": 36409,
                    "total_diatas_sla_response": 21,
                    "total_durasi_recovery": 5617200178,
                    "avg_durasi_recovery": 154191.60521548174,
                    "min_durasi_recovery": -203,
                    "max_durasi_recovery": 37052951,
                    "total_dibawah_sla_recovery": 36085,
                    "total_diatas_sla_recovery": 345
                },
                {
                    "id_posko": 526521,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATENG )",
                    "total": 9499,
                    "total_selesai": 9499,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13662120,
                    "avg_durasi_response": 1438.269291504369,
                    "min_durasi_response": 264,
                    "max_durasi_response": 19916,
                    "total_dibawah_sla_response": 9498,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1271775312,
                    "avg_durasi_recovery": 133885.17865038424,
                    "min_durasi_recovery": 2,
                    "max_durasi_recovery": 33282678,
                    "total_dibawah_sla_recovery": 9408,
                    "total_diatas_sla_recovery": 91
                },
                {
                    "id_posko": 221301,
                    "nama_posko": "POSKO ULP MARTAPURA (UIW KALSELTENG)",
                    "total": 7891,
                    "total_selesai": 7891,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10900879,
                    "avg_durasi_response": 1381.4318844252946,
                    "min_durasi_response": 69,
                    "max_durasi_response": 10837,
                    "total_dibawah_sla_response": 7890,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2629827858,
                    "avg_durasi_recovery": 333269.27613737166,
                    "min_durasi_recovery": -37,
                    "max_durasi_recovery": 36187060,
                    "total_dibawah_sla_recovery": 7761,
                    "total_diatas_sla_recovery": 130
                },
                {
                    "id_posko": 120144,
                    "nama_posko": "POSKO ULP MEDAN JOHOR",
                    "total": 9008,
                    "total_selesai": 9008,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9480282,
                    "avg_durasi_response": 1052.4291740674955,
                    "min_durasi_response": 202,
                    "max_durasi_response": 9088,
                    "total_dibawah_sla_response": 9008,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 217848519,
                    "avg_durasi_recovery": 24183.894205150977,
                    "min_durasi_recovery": 7,
                    "max_durasi_recovery": 36439387,
                    "total_dibawah_sla_recovery": 8999,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 425401,
                    "nama_posko": "POSKO ULP KURIK",
                    "total": 996,
                    "total_selesai": 996,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 795013,
                    "avg_durasi_response": 798.2058232931727,
                    "min_durasi_response": 385,
                    "max_durasi_response": 3557,
                    "total_dibawah_sla_response": 996,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 514208,
                    "avg_durasi_recovery": 516.2730923694779,
                    "min_durasi_recovery": 50,
                    "max_durasi_recovery": 5567,
                    "total_dibawah_sla_recovery": 996,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532411,
                    "nama_posko": "POSKO ULP TASIKMALAYA KOTA",
                    "total": 31996,
                    "total_selesai": 31996,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21638643,
                    "avg_durasi_response": 676.2921302662833,
                    "min_durasi_response": -551,
                    "max_durasi_response": 399560,
                    "total_dibawah_sla_response": 31987,
                    "total_diatas_sla_response": 9,
                    "total_durasi_recovery": 27956991232,
                    "avg_durasi_recovery": 873765.1966495812,
                    "min_durasi_recovery": -94,
                    "max_durasi_recovery": 36977922,
                    "total_dibawah_sla_recovery": 30473,
                    "total_diatas_sla_recovery": 1523
                },
                {
                    "id_posko": 311021,
                    "nama_posko": "POSKO ULP MANADO SELATAN",
                    "total": 47998,
                    "total_selesai": 47998,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 80527823,
                    "avg_durasi_response": 1677.7328847035294,
                    "min_durasi_response": -5585,
                    "max_durasi_response": 45302,
                    "total_dibawah_sla_response": 47888,
                    "total_diatas_sla_response": 110,
                    "total_durasi_recovery": 9147256586,
                    "avg_durasi_recovery": 190575.78619942497,
                    "min_durasi_recovery": -2,
                    "max_durasi_recovery": 37038986,
                    "total_dibawah_sla_recovery": 47434,
                    "total_diatas_sla_recovery": 564
                },
                {
                    "id_posko": 132271,
                    "nama_posko": "POSKO ULP KOTO TUO",
                    "total": 2945,
                    "total_selesai": 2945,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2935679,
                    "avg_durasi_response": 996.834974533107,
                    "min_durasi_response": -63,
                    "max_durasi_response": 9336,
                    "total_dibawah_sla_response": 2945,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1232803576,
                    "avg_durasi_recovery": 418609.0241086587,
                    "min_durasi_recovery": 11,
                    "max_durasi_recovery": 36280715,
                    "total_dibawah_sla_recovery": 2892,
                    "total_diatas_sla_recovery": 53
                },
                {
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "total": 25636,
                    "total_selesai": 25636,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 56363533,
                    "avg_durasi_response": 2198.6087143080044,
                    "min_durasi_response": 103,
                    "max_durasi_response": 991893,
                    "total_dibawah_sla_response": 25585,
                    "total_diatas_sla_response": 51,
                    "total_durasi_recovery": 8644578066,
                    "avg_durasi_recovery": 337204.63668278983,
                    "min_durasi_recovery": 5,
                    "max_durasi_recovery": 36759955,
                    "total_dibawah_sla_recovery": 25175,
                    "total_diatas_sla_recovery": 461
                },
                {
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "total": 12415,
                    "total_selesai": 12415,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11084959,
                    "avg_durasi_response": 892.8682239226741,
                    "min_durasi_response": 75,
                    "max_durasi_response": 222103,
                    "total_dibawah_sla_response": 12409,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 1212871168,
                    "avg_durasi_recovery": 97694.01272654047,
                    "min_durasi_recovery": 8,
                    "max_durasi_recovery": 35346657,
                    "total_dibawah_sla_recovery": 12353,
                    "total_diatas_sla_recovery": 62
                },
                {
                    "id_posko": 421201,
                    "nama_posko": "POSKO ULP SENTANI",
                    "total": 10602,
                    "total_selesai": 10602,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17032834,
                    "avg_durasi_response": 1606.568006036597,
                    "min_durasi_response": -7171,
                    "max_durasi_response": 20119,
                    "total_dibawah_sla_response": 10600,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 2199995772,
                    "avg_durasi_recovery": 207507.61856253538,
                    "min_durasi_recovery": -782,
                    "max_durasi_recovery": 36695116,
                    "total_dibawah_sla_recovery": 10455,
                    "total_diatas_sla_recovery": 147
                },
                {
                    "id_posko": 184501,
                    "nama_posko": "POSKO ULP AIR MOLEK",
                    "total": 3499,
                    "total_selesai": 3499,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1818550,
                    "avg_durasi_response": 519.7342097742212,
                    "min_durasi_response": -2155161,
                    "max_durasi_response": 2148717,
                    "total_dibawah_sla_response": 3479,
                    "total_diatas_sla_response": 20,
                    "total_durasi_recovery": 1266868488,
                    "avg_durasi_recovery": 362065.87253501,
                    "min_durasi_recovery": 94,
                    "max_durasi_recovery": 36897366,
                    "total_dibawah_sla_recovery": 3442,
                    "total_diatas_sla_recovery": 57
                },
                {
                    "id_posko": 222701,
                    "nama_posko": "POSKO ULP DAHA",
                    "total": 1086,
                    "total_selesai": 1086,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1050505,
                    "avg_durasi_response": 967.3158379373849,
                    "min_durasi_response": 101,
                    "max_durasi_response": 4831,
                    "total_dibawah_sla_response": 1086,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 52089314,
                    "avg_durasi_recovery": 47964.37753222836,
                    "min_durasi_recovery": 109,
                    "max_durasi_recovery": 25538704,
                    "total_dibawah_sla_recovery": 1083,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 431501,
                    "nama_posko": "POSKO ULP KEFAMENANU",
                    "total": 7349,
                    "total_selesai": 7349,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8971602,
                    "avg_durasi_response": 1220.7922166281126,
                    "min_durasi_response": 98,
                    "max_durasi_response": 29060,
                    "total_dibawah_sla_response": 7346,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 2504611987,
                    "avg_durasi_recovery": 340809.9043407266,
                    "min_durasi_recovery": -20,
                    "max_durasi_recovery": 37066226,
                    "total_dibawah_sla_recovery": 7205,
                    "total_diatas_sla_recovery": 144
                },
                {
                    "id_posko": 543801,
                    "nama_posko": "POSKO BINTARO",
                    "total": 110801,
                    "total_selesai": 110801,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1858417506,
                    "avg_durasi_response": 16772.56979630148,
                    "min_durasi_response": -132,
                    "max_durasi_response": 1689949748,
                    "total_dibawah_sla_response": 110769,
                    "total_diatas_sla_response": 32,
                    "total_durasi_recovery": 50209459284,
                    "avg_durasi_recovery": 453149.8748567251,
                    "min_durasi_recovery": -221,
                    "max_durasi_recovery": 37074505,
                    "total_dibawah_sla_recovery": 108094,
                    "total_diatas_sla_recovery": 2707
                },
                {
                    "id_posko": 222001,
                    "nama_posko": "POSKO ULP BARABAI",
                    "total": 2879,
                    "total_selesai": 2879,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3720657,
                    "avg_durasi_response": 1292.3435220562696,
                    "min_durasi_response": 101,
                    "max_durasi_response": 6259,
                    "total_dibawah_sla_response": 2879,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 462477846,
                    "avg_durasi_recovery": 160638.36262591177,
                    "min_durasi_recovery": 96,
                    "max_durasi_recovery": 36087764,
                    "total_dibawah_sla_recovery": 2850,
                    "total_diatas_sla_recovery": 29
                },
                {
                    "id_posko": 537011,
                    "nama_posko": "POSKO ULP TAMBUN",
                    "total": 43707,
                    "total_selesai": 43707,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 50759309,
                    "avg_durasi_response": 1161.3542224357655,
                    "min_durasi_response": 40,
                    "max_durasi_response": 439007,
                    "total_dibawah_sla_response": 43705,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 1590756344,
                    "avg_durasi_recovery": 36395.9169927014,
                    "min_durasi_recovery": 56,
                    "max_durasi_recovery": 37038030,
                    "total_dibawah_sla_recovery": 43615,
                    "total_diatas_sla_recovery": 92
                },
                {
                    "id_posko": 538411,
                    "nama_posko": "POSKO ULP BOGOR BARAT",
                    "total": 33193,
                    "total_selesai": 33193,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 61340825,
                    "avg_durasi_response": 1848.0048504202693,
                    "min_durasi_response": 284,
                    "max_durasi_response": 424234,
                    "total_dibawah_sla_response": 33113,
                    "total_diatas_sla_response": 80,
                    "total_durasi_recovery": 11907927624,
                    "avg_durasi_recovery": 358748.1584671467,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 37055817,
                    "total_dibawah_sla_recovery": 32602,
                    "total_diatas_sla_recovery": 591
                },
                {
                    "id_posko": 325101,
                    "nama_posko": "POSKO ULP MATTIROTASI",
                    "total": 11889,
                    "total_selesai": 11889,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19068481,
                    "avg_durasi_response": 1603.8759357389183,
                    "min_durasi_response": -9071,
                    "max_durasi_response": 246970,
                    "total_dibawah_sla_response": 11766,
                    "total_diatas_sla_response": 123,
                    "total_durasi_recovery": 10727090835,
                    "avg_durasi_recovery": 902270.2359323745,
                    "min_durasi_recovery": 24,
                    "max_durasi_recovery": 37009657,
                    "total_dibawah_sla_recovery": 11067,
                    "total_diatas_sla_recovery": 822
                },
                {
                    "id_posko": 143201,
                    "nama_posko": "POSKO ULP SEBERANG KOTA",
                    "total": 7210,
                    "total_selesai": 7210,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1256293650,
                    "avg_durasi_response": 174243.22468793343,
                    "min_durasi_response": 184,
                    "max_durasi_response": 28085337,
                    "total_dibawah_sla_response": 6891,
                    "total_diatas_sla_response": 319,
                    "total_durasi_recovery": 494629611,
                    "avg_durasi_recovery": 68603.27475728156,
                    "min_durasi_recovery": 22,
                    "max_durasi_recovery": 35927233,
                    "total_dibawah_sla_recovery": 7180,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 233501,
                    "nama_posko": "POSKO ULP MALINAU",
                    "total": 506,
                    "total_selesai": 506,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 636268,
                    "avg_durasi_response": 1257.4466403162055,
                    "min_durasi_response": 193,
                    "max_durasi_response": 8887,
                    "total_dibawah_sla_response": 506,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36698244,
                    "avg_durasi_recovery": 72526.17391304347,
                    "min_durasi_recovery": 44,
                    "max_durasi_recovery": 22079078,
                    "total_dibawah_sla_recovery": 501,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 126166,
                    "nama_posko": "POSKO ULP RAMPAH",
                    "total": 1076,
                    "total_selesai": 1076,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1019140,
                    "avg_durasi_response": 947.1561338289963,
                    "min_durasi_response": 155,
                    "max_durasi_response": 416059,
                    "total_dibawah_sla_response": 1075,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 32679206,
                    "avg_durasi_recovery": 30371.009293680298,
                    "min_durasi_recovery": 34,
                    "max_durasi_recovery": 32047090,
                    "total_dibawah_sla_recovery": 1075,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 123122,
                    "nama_posko": "POSKO ULP SIBORONG-BORONG",
                    "total": 2752,
                    "total_selesai": 2752,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1032419,
                    "avg_durasi_response": 375.15225290697674,
                    "min_durasi_response": 31,
                    "max_durasi_response": 4859,
                    "total_dibawah_sla_response": 2752,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1769294,
                    "avg_durasi_recovery": 642.9120639534884,
                    "min_durasi_recovery": -902,
                    "max_durasi_recovery": 4475,
                    "total_dibawah_sla_recovery": 2752,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516011,
                    "nama_posko": "POSKO ULP JEMBER KOTA",
                    "total": 22122,
                    "total_selesai": 22122,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 39268427,
                    "avg_durasi_response": 1775.0848476629599,
                    "min_durasi_response": -33588,
                    "max_durasi_response": 143756,
                    "total_dibawah_sla_response": 22099,
                    "total_diatas_sla_response": 23,
                    "total_durasi_recovery": 4894123519,
                    "avg_durasi_recovery": 221233.32063104602,
                    "min_durasi_recovery": -41,
                    "max_durasi_recovery": 37043985,
                    "total_dibawah_sla_recovery": 21822,
                    "total_diatas_sla_recovery": 300
                },
                {
                    "id_posko": 212101,
                    "nama_posko": "POSKO ULP PEMANGKAT",
                    "total": 5366,
                    "total_selesai": 5366,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3299412,
                    "avg_durasi_response": 614.8736489004846,
                    "min_durasi_response": 159,
                    "max_durasi_response": 4099,
                    "total_dibawah_sla_response": 5366,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 399480973,
                    "avg_durasi_recovery": 74446.69642191577,
                    "min_durasi_recovery": -27,
                    "max_durasi_recovery": 36337010,
                    "total_dibawah_sla_recovery": 5344,
                    "total_diatas_sla_recovery": 22
                },
                {
                    "id_posko": 521531,
                    "nama_posko": "POSKO ULP KUTOARJO",
                    "total": 12013,
                    "total_selesai": 12013,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13853489,
                    "avg_durasi_response": 1153.2081078831266,
                    "min_durasi_response": -4,
                    "max_durasi_response": 71165,
                    "total_dibawah_sla_response": 12010,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 469720023,
                    "avg_durasi_recovery": 39100.97585948556,
                    "min_durasi_recovery": 2,
                    "max_durasi_recovery": 35045616,
                    "total_dibawah_sla_recovery": 11990,
                    "total_diatas_sla_recovery": 23
                },
                {
                    "id_posko": 423501,
                    "nama_posko": "POSKO ULP FAKFAK",
                    "total": 4605,
                    "total_selesai": 4605,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5428041,
                    "avg_durasi_response": 1178.727687296417,
                    "min_durasi_response": -494,
                    "max_durasi_response": 78850,
                    "total_dibawah_sla_response": 4600,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 1939748073,
                    "avg_durasi_recovery": 421226.5087947883,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 37025050,
                    "total_dibawah_sla_recovery": 4470,
                    "total_diatas_sla_recovery": 135
                },
                {
                    "id_posko": 545301,
                    "nama_posko": "POSKO MARUNDA",
                    "total": 42584,
                    "total_selesai": 42584,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 72778508,
                    "avg_durasi_response": 1709.0575803118543,
                    "min_durasi_response": 164,
                    "max_durasi_response": 88200,
                    "total_dibawah_sla_response": 42578,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 4216432262,
                    "avg_durasi_recovery": 99014.47167950404,
                    "min_durasi_recovery": -125,
                    "max_durasi_recovery": 36890443,
                    "total_dibawah_sla_recovery": 42381,
                    "total_diatas_sla_recovery": 203
                },
                {
                    "id_posko": 514122,
                    "nama_posko": "POSKO ULP CAMPUR DARAT",
                    "total": 17076,
                    "total_selesai": 17076,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19566916,
                    "avg_durasi_response": 1145.8723354415554,
                    "min_durasi_response": 47,
                    "max_durasi_response": 36593,
                    "total_dibawah_sla_response": 17075,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 449157983,
                    "avg_durasi_recovery": 26303.465858514875,
                    "min_durasi_recovery": -68,
                    "max_durasi_recovery": 35066216,
                    "total_dibawah_sla_recovery": 17056,
                    "total_diatas_sla_recovery": 20
                },
                {
                    "id_posko": 442401,
                    "nama_posko": "POSKO ULP SAMAWA REA",
                    "total": 5910,
                    "total_selesai": 5910,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4960565,
                    "avg_durasi_response": 839.3510998307953,
                    "min_durasi_response": 65,
                    "max_durasi_response": 86751,
                    "total_dibawah_sla_response": 5907,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 1560298696,
                    "avg_durasi_recovery": 264009.93164128595,
                    "min_durasi_recovery": 3,
                    "max_durasi_recovery": 36878868,
                    "total_dibawah_sla_recovery": 5819,
                    "total_diatas_sla_recovery": 91
                },
                {
                    "id_posko": 316101,
                    "nama_posko": "POSKO ULP LIMBOTO",
                    "total": 16991,
                    "total_selesai": 16991,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13124292,
                    "avg_durasi_response": 772.4261079394973,
                    "min_durasi_response": -132,
                    "max_durasi_response": 7566,
                    "total_dibawah_sla_response": 16991,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1227085469,
                    "avg_durasi_recovery": 72219.73215231593,
                    "min_durasi_recovery": -111,
                    "max_durasi_recovery": 35562992,
                    "total_dibawah_sla_recovery": 16915,
                    "total_diatas_sla_recovery": 76
                },
                {
                    "id_posko": 441201,
                    "nama_posko": "POSKO ULP SELONG",
                    "total": 22002,
                    "total_selesai": 22002,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 39842320,
                    "avg_durasi_response": 1810.8499227342968,
                    "min_durasi_response": 112,
                    "max_durasi_response": 70676,
                    "total_dibawah_sla_response": 21971,
                    "total_diatas_sla_response": 31,
                    "total_durasi_recovery": 29928116161,
                    "avg_durasi_recovery": 1360245.2577492956,
                    "min_durasi_recovery": 23,
                    "max_durasi_recovery": 37042852,
                    "total_dibawah_sla_recovery": 20648,
                    "total_diatas_sla_recovery": 1354
                },
                {
                    "id_posko": 535511,
                    "nama_posko": "POSKO ULP BANDUNG SELATAN",
                    "total": 25315,
                    "total_selesai": 25315,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41279093,
                    "avg_durasi_response": 1630.6179340312067,
                    "min_durasi_response": 115,
                    "max_durasi_response": 446450,
                    "total_dibawah_sla_response": 25267,
                    "total_diatas_sla_response": 48,
                    "total_durasi_recovery": 234215291,
                    "avg_durasi_recovery": 9252.035986569228,
                    "min_durasi_recovery": -8,
                    "max_durasi_recovery": 34707000,
                    "total_dibawah_sla_recovery": 25304,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 127111,
                    "nama_posko": "POSKO ULP TELUK DALAM",
                    "total": 562,
                    "total_selesai": 562,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 444000,
                    "avg_durasi_response": 790.0355871886121,
                    "min_durasi_response": 90,
                    "max_durasi_response": 5400,
                    "total_dibawah_sla_response": 562,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 184242,
                    "avg_durasi_recovery": 327.83274021352315,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 4434,
                    "total_dibawah_sla_recovery": 562,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520071,
                    "nama_posko": "POSKO ULP BLORA",
                    "total": 12823,
                    "total_selesai": 12823,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18494108,
                    "avg_durasi_response": 1442.2606254386649,
                    "min_durasi_response": -3689,
                    "max_durasi_response": 560085,
                    "total_dibawah_sla_response": 12810,
                    "total_diatas_sla_response": 13,
                    "total_durasi_recovery": 3104477520,
                    "avg_durasi_recovery": 242102.2787179287,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 37046990,
                    "total_dibawah_sla_recovery": 12665,
                    "total_diatas_sla_recovery": 158
                },
                {
                    "id_posko": 312101,
                    "nama_posko": "POSKO ULP PALU KOTA",
                    "total": 38451,
                    "total_selesai": 38451,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46013193,
                    "avg_durasi_response": 1196.670905828197,
                    "min_durasi_response": -19,
                    "max_durasi_response": 11530,
                    "total_dibawah_sla_response": 38450,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3564569046,
                    "avg_durasi_recovery": 92704.19614574393,
                    "min_durasi_recovery": 10,
                    "max_durasi_recovery": 36888287,
                    "total_dibawah_sla_recovery": 38082,
                    "total_diatas_sla_recovery": 369
                },
                {
                    "id_posko": 323301,
                    "nama_posko": "POSKO ULP BENU BENUA",
                    "total": 16792,
                    "total_selesai": 16792,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21976959,
                    "avg_durasi_response": 1308.775547879943,
                    "min_durasi_response": 30,
                    "max_durasi_response": 270694,
                    "total_dibawah_sla_response": 16762,
                    "total_diatas_sla_response": 30,
                    "total_durasi_recovery": 5347199442,
                    "avg_durasi_recovery": 318437.3178894712,
                    "min_durasi_recovery": -1484,
                    "max_durasi_recovery": 37029762,
                    "total_dibawah_sla_recovery": 16539,
                    "total_diatas_sla_recovery": 253
                },
                {
                    "id_posko": 322401,
                    "nama_posko": "POSKO ULP SENGKANG",
                    "total": 7128,
                    "total_selesai": 7128,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8984445,
                    "avg_durasi_response": 1260.4440235690236,
                    "min_durasi_response": 48,
                    "max_durasi_response": 67120,
                    "total_dibawah_sla_response": 7121,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 3121489789,
                    "avg_durasi_recovery": 437919.44290123455,
                    "min_durasi_recovery": -3334,
                    "max_durasi_recovery": 36960757,
                    "total_dibawah_sla_recovery": 6918,
                    "total_diatas_sla_recovery": 210
                },
                {
                    "id_posko": 121144,
                    "nama_posko": "POSKO ULP TANJUNG TIRAM",
                    "total": 746,
                    "total_selesai": 746,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 372650,
                    "avg_durasi_response": 499.5308310991957,
                    "min_durasi_response": 57,
                    "max_durasi_response": 1706,
                    "total_dibawah_sla_response": 746,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 471973,
                    "avg_durasi_recovery": 632.671581769437,
                    "min_durasi_recovery": 85,
                    "max_durasi_recovery": 2134,
                    "total_dibawah_sla_recovery": 746,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225001,
                    "nama_posko": "POSKO ULP KUALA KAPUAS",
                    "total": 8644,
                    "total_selesai": 8644,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9981951,
                    "avg_durasi_response": 1154.783780657103,
                    "min_durasi_response": 34,
                    "max_durasi_response": 6376,
                    "total_dibawah_sla_response": 8644,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9270187628,
                    "avg_durasi_recovery": 1072441.8819990745,
                    "min_durasi_recovery": -43,
                    "max_durasi_recovery": 37076164,
                    "total_dibawah_sla_recovery": 8234,
                    "total_diatas_sla_recovery": 410
                },
                {
                    "id_posko": 125161,
                    "nama_posko": "POSKO ULP SIMPANG KAWAT",
                    "total": 12722,
                    "total_selesai": 12722,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5786063,
                    "avg_durasi_response": 454.80765602892626,
                    "min_durasi_response": -58,
                    "max_durasi_response": 7457,
                    "total_dibawah_sla_response": 12722,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3006445,
                    "avg_durasi_recovery": 236.31858198396478,
                    "min_durasi_recovery": -84,
                    "max_durasi_recovery": 7819,
                    "total_dibawah_sla_recovery": 12722,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184301,
                    "nama_posko": "POSKO ULP KUALA ENOK",
                    "total": 1054,
                    "total_selesai": 1054,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": -2881457,
                    "avg_durasi_response": -2733.8301707779888,
                    "min_durasi_response": -2125791,
                    "max_durasi_response": 1763648,
                    "total_dibawah_sla_response": 1042,
                    "total_diatas_sla_response": 12,
                    "total_durasi_recovery": 512829960,
                    "avg_durasi_recovery": 486555.93927893735,
                    "min_durasi_recovery": 89,
                    "max_durasi_recovery": 37051687,
                    "total_dibawah_sla_recovery": 1029,
                    "total_diatas_sla_recovery": 25
                },
                {
                    "id_posko": 515075,
                    "nama_posko": "POSKO ULP CARUBAN",
                    "total": 9504,
                    "total_selesai": 9504,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10768978,
                    "avg_durasi_response": 1133.099537037037,
                    "min_durasi_response": 62,
                    "max_durasi_response": 74030,
                    "total_dibawah_sla_response": 9455,
                    "total_diatas_sla_response": 49,
                    "total_durasi_recovery": 1159663431,
                    "avg_durasi_recovery": 122018.4586489899,
                    "min_durasi_recovery": -123,
                    "max_durasi_recovery": 36536899,
                    "total_dibawah_sla_recovery": 9429,
                    "total_diatas_sla_recovery": 75
                },
                {
                    "id_posko": 535951,
                    "nama_posko": "POSKO ULP RAJAMANDALA",
                    "total": 6568,
                    "total_selesai": 6568,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4483336,
                    "avg_durasi_response": 682.6029232643118,
                    "min_durasi_response": 99,
                    "max_durasi_response": 4943,
                    "total_dibawah_sla_response": 6568,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2825295,
                    "avg_durasi_recovery": 430.16062728380024,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 4053,
                    "total_dibawah_sla_recovery": 6568,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516717,
                    "nama_posko": "POSKO ULP ROGOJAMPI",
                    "total": 27696,
                    "total_selesai": 27696,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 39645616,
                    "avg_durasi_response": 1431.4563835932986,
                    "min_durasi_response": -1112,
                    "max_durasi_response": 77548,
                    "total_dibawah_sla_response": 27694,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 3331529072,
                    "avg_durasi_recovery": 120289.1779318313,
                    "min_durasi_recovery": 2,
                    "max_durasi_recovery": 37023819,
                    "total_dibawah_sla_recovery": 27552,
                    "total_diatas_sla_recovery": 144
                },
                {
                    "id_posko": 231571,
                    "nama_posko": "POSKO ULP SAMARINDA ILIR",
                    "total": 16743,
                    "total_selesai": 16743,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29719113,
                    "avg_durasi_response": 1775.0172012184196,
                    "min_durasi_response": 12,
                    "max_durasi_response": 302923,
                    "total_dibawah_sla_response": 16674,
                    "total_diatas_sla_response": 69,
                    "total_durasi_recovery": 15223731702,
                    "avg_durasi_recovery": 909259.4936391328,
                    "min_durasi_recovery": 12,
                    "max_durasi_recovery": 37027809,
                    "total_dibawah_sla_recovery": 15769,
                    "total_diatas_sla_recovery": 974
                },
                {
                    "id_posko": 537321,
                    "nama_posko": "POSKO ULP BABELAN",
                    "total": 30000,
                    "total_selesai": 30000,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28559453,
                    "avg_durasi_response": 951.9817666666667,
                    "min_durasi_response": -54075,
                    "max_durasi_response": 421397,
                    "total_dibawah_sla_response": 29990,
                    "total_diatas_sla_response": 10,
                    "total_durasi_recovery": 370540311,
                    "avg_durasi_recovery": 12351.3437,
                    "min_durasi_recovery": -3829,
                    "max_durasi_recovery": 36562278,
                    "total_dibawah_sla_recovery": 29985,
                    "total_diatas_sla_recovery": 15
                },
                {
                    "id_posko": 538611,
                    "nama_posko": "POSKO ULP CITEUREUP",
                    "total": 21784,
                    "total_selesai": 21784,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 36037612,
                    "avg_durasi_response": 1654.315644509732,
                    "min_durasi_response": 163,
                    "max_durasi_response": 587228,
                    "total_dibawah_sla_response": 21770,
                    "total_diatas_sla_response": 14,
                    "total_durasi_recovery": 1050229704,
                    "avg_durasi_recovery": 48211.058758722,
                    "min_durasi_recovery": -1399,
                    "max_durasi_recovery": 36676437,
                    "total_dibawah_sla_recovery": 21730,
                    "total_diatas_sla_recovery": 54
                },
                {
                    "id_posko": 423601,
                    "nama_posko": "POSKO ULP KAIMANA",
                    "total": 3373,
                    "total_selesai": 3373,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3448836,
                    "avg_durasi_response": 1022.483249332938,
                    "min_durasi_response": 29,
                    "max_durasi_response": 284671,
                    "total_dibawah_sla_response": 3370,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 418847439,
                    "avg_durasi_recovery": 124176.53098132227,
                    "min_durasi_recovery": 27,
                    "max_durasi_recovery": 31418304,
                    "total_dibawah_sla_recovery": 3351,
                    "total_diatas_sla_recovery": 22
                },
                {
                    "id_posko": 214301,
                    "nama_posko": "POSKO ULP TUMBANG TITI",
                    "total": 474,
                    "total_selesai": 474,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1146948,
                    "avg_durasi_response": 2419.721518987342,
                    "min_durasi_response": 75,
                    "max_durasi_response": 497327,
                    "total_dibawah_sla_response": 471,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 327350268,
                    "avg_durasi_recovery": 690612.3797468354,
                    "min_durasi_recovery": 38,
                    "max_durasi_recovery": 35129878,
                    "total_dibawah_sla_recovery": 460,
                    "total_diatas_sla_recovery": 14
                },
                {
                    "id_posko": 181401,
                    "nama_posko": "POSKO ULP PANAM",
                    "total": 7498,
                    "total_selesai": 7498,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": -13016417,
                    "avg_durasi_response": -1735.9851960522806,
                    "min_durasi_response": -2655715,
                    "max_durasi_response": 2676684,
                    "total_dibawah_sla_response": 7361,
                    "total_diatas_sla_response": 137,
                    "total_durasi_recovery": 5277982229,
                    "avg_durasi_recovery": 703918.6755134703,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 36992891,
                    "total_dibawah_sla_recovery": 7280,
                    "total_diatas_sla_recovery": 218
                },
                {
                    "id_posko": 312501,
                    "nama_posko": "POSKO ULP TAMBU",
                    "total": 4879,
                    "total_selesai": 4879,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3844102,
                    "avg_durasi_response": 787.8872719819635,
                    "min_durasi_response": 83,
                    "max_durasi_response": 7160,
                    "total_dibawah_sla_response": 4879,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 52912755,
                    "avg_durasi_recovery": 10845,
                    "min_durasi_recovery": -997,
                    "max_durasi_recovery": 30899682,
                    "total_dibawah_sla_recovery": 4875,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 424101,
                    "nama_posko": "POSKO ULP MANOKWARI KOTA",
                    "total": 21137,
                    "total_selesai": 21137,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25309818,
                    "avg_durasi_response": 1197.4177035530113,
                    "min_durasi_response": -284,
                    "max_durasi_response": 33006,
                    "total_dibawah_sla_response": 21131,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 8722308310,
                    "avg_durasi_recovery": 412655.92610114964,
                    "min_durasi_recovery": -556,
                    "max_durasi_recovery": 37063700,
                    "total_dibawah_sla_recovery": 20641,
                    "total_diatas_sla_recovery": 496
                },
                {
                    "id_posko": 513101,
                    "nama_posko": "POSKO ULP SUMBER PUCUNG",
                    "total": 8412,
                    "total_selesai": 8412,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8751437,
                    "avg_durasi_response": 1040.3515216357584,
                    "min_durasi_response": 172,
                    "max_durasi_response": 4076,
                    "total_dibawah_sla_response": 8412,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1083926041,
                    "avg_durasi_recovery": 128854.73621017594,
                    "min_durasi_recovery": -26,
                    "max_durasi_recovery": 35926712,
                    "total_dibawah_sla_recovery": 8360,
                    "total_diatas_sla_recovery": 52
                },
                {
                    "id_posko": 536411,
                    "nama_posko": "POSKO ULP CIKEMBAR",
                    "total": 30283,
                    "total_selesai": 30283,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33460236,
                    "avg_durasi_response": 1104.9181388898062,
                    "min_durasi_response": -2433,
                    "max_durasi_response": 1092055,
                    "total_dibawah_sla_response": 30259,
                    "total_diatas_sla_response": 24,
                    "total_durasi_recovery": 19998832697,
                    "avg_durasi_recovery": 660398.0020803751,
                    "min_durasi_recovery": 22,
                    "max_durasi_recovery": 36944753,
                    "total_dibawah_sla_recovery": 29159,
                    "total_diatas_sla_recovery": 1124
                },
                {
                    "id_posko": 535891,
                    "nama_posko": "POSKO ULP LEMBANG",
                    "total": 13923,
                    "total_selesai": 13923,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11004317,
                    "avg_durasi_response": 790.3696760755585,
                    "min_durasi_response": 242,
                    "max_durasi_response": 3919,
                    "total_dibawah_sla_response": 13923,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6446392,
                    "avg_durasi_recovery": 463.0030884148531,
                    "min_durasi_recovery": -68,
                    "max_durasi_recovery": 4430,
                    "total_dibawah_sla_recovery": 13923,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533511,
                    "nama_posko": "POSKO ULP CILEDUG",
                    "total": 11953,
                    "total_selesai": 11953,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8648073,
                    "avg_durasi_response": 723.5064837279344,
                    "min_durasi_response": -76026,
                    "max_durasi_response": 549117,
                    "total_dibawah_sla_response": 11945,
                    "total_diatas_sla_response": 8,
                    "total_durasi_recovery": 2931289720,
                    "avg_durasi_recovery": 245234.64569564126,
                    "min_durasi_recovery": -34,
                    "max_durasi_recovery": 36893122,
                    "total_dibawah_sla_recovery": 11848,
                    "total_diatas_sla_recovery": 105
                },
                {
                    "id_posko": 312401,
                    "nama_posko": "POSKO ULP DONGGALA",
                    "total": 9777,
                    "total_selesai": 9777,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8613497,
                    "avg_durasi_response": 880.99590876547,
                    "min_durasi_response": 35,
                    "max_durasi_response": 8325,
                    "total_dibawah_sla_response": 9777,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 151267838,
                    "avg_durasi_recovery": 15471.805052674645,
                    "min_durasi_recovery": 18,
                    "max_durasi_recovery": 33292993,
                    "total_dibawah_sla_recovery": 9759,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 319401,
                    "nama_posko": "POSKO ULP SALAKAN",
                    "total": 3337,
                    "total_selesai": 3337,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2387920,
                    "avg_durasi_response": 715.5888522625112,
                    "min_durasi_response": 53,
                    "max_durasi_response": 14614,
                    "total_dibawah_sla_response": 3336,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 20943921,
                    "avg_durasi_recovery": 6276.272400359604,
                    "min_durasi_recovery": -82,
                    "max_durasi_recovery": 12485153,
                    "total_dibawah_sla_recovery": 3335,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 538511,
                    "nama_posko": "POSKO ULP LEUWILIANG",
                    "total": 12755,
                    "total_selesai": 12755,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21420324,
                    "avg_durasi_response": 1679.3668365346923,
                    "min_durasi_response": 98,
                    "max_durasi_response": 228107,
                    "total_dibawah_sla_response": 12748,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 2295895560,
                    "avg_durasi_recovery": 179999.6519012152,
                    "min_durasi_recovery": 18,
                    "max_durasi_recovery": 36938643,
                    "total_dibawah_sla_recovery": 12685,
                    "total_diatas_sla_recovery": 70
                },
                {
                    "id_posko": 141301,
                    "nama_posko": "POSKO ULP AMPERA",
                    "total": 8376,
                    "total_selesai": 8376,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16959175,
                    "avg_durasi_response": 2024.7343600764088,
                    "min_durasi_response": 60,
                    "max_durasi_response": 123272,
                    "total_dibawah_sla_response": 8296,
                    "total_diatas_sla_response": 80,
                    "total_durasi_recovery": 20778515809,
                    "avg_durasi_recovery": 2480720.6075692456,
                    "min_durasi_recovery": 27,
                    "max_durasi_recovery": 37059429,
                    "total_dibawah_sla_recovery": 7227,
                    "total_diatas_sla_recovery": 1149
                },
                {
                    "id_posko": 214101,
                    "nama_posko": "POSKO ULP SUKADANA (KALBAR)",
                    "total": 196,
                    "total_selesai": 196,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 223152,
                    "avg_durasi_response": 1138.530612244898,
                    "min_durasi_response": 182,
                    "max_durasi_response": 7174,
                    "total_dibawah_sla_response": 196,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 335076474,
                    "avg_durasi_recovery": 1709573.8469387756,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 33399908,
                    "total_dibawah_sla_recovery": 182,
                    "total_diatas_sla_recovery": 14
                },
                {
                    "id_posko": 425201,
                    "nama_posko": "POSKO ULP TANAH MERAH",
                    "total": 708,
                    "total_selesai": 708,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 580354,
                    "avg_durasi_response": 819.7090395480226,
                    "min_durasi_response": 334,
                    "max_durasi_response": 2931,
                    "total_dibawah_sla_response": 708,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 486307,
                    "avg_durasi_recovery": 686.8742937853108,
                    "min_durasi_recovery": 56,
                    "max_durasi_recovery": 4759,
                    "total_dibawah_sla_recovery": 708,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523031,
                    "nama_posko": "POSKO ULP SEMARANG TIMUR",
                    "total": 45651,
                    "total_selesai": 45651,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 91486211,
                    "avg_durasi_response": 2004.0352018575716,
                    "min_durasi_response": -652,
                    "max_durasi_response": 601218,
                    "total_dibawah_sla_response": 45497,
                    "total_diatas_sla_response": 154,
                    "total_durasi_recovery": 13088881078,
                    "avg_durasi_recovery": 286716.1963155243,
                    "min_durasi_recovery": 62,
                    "max_durasi_recovery": 37065901,
                    "total_dibawah_sla_recovery": 44982,
                    "total_diatas_sla_recovery": 669
                },
                {
                    "id_posko": 115521,
                    "nama_posko": "POSKO ULP SINGKIL",
                    "total": 1772,
                    "total_selesai": 1772,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1436566,
                    "avg_durasi_response": 810.7031602708804,
                    "min_durasi_response": 115,
                    "max_durasi_response": 2835,
                    "total_dibawah_sla_response": 1772,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14221173,
                    "avg_durasi_recovery": 8025.492663656885,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 12989754,
                    "total_dibawah_sla_recovery": 1771,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "total": 55336,
                    "total_selesai": 55336,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 101394519,
                    "avg_durasi_response": 1832.3427605898512,
                    "min_durasi_response": -72208,
                    "max_durasi_response": 389645,
                    "total_dibawah_sla_response": 55113,
                    "total_diatas_sla_response": 223,
                    "total_durasi_recovery": 15505229881,
                    "avg_durasi_recovery": 280201.4941629319,
                    "min_durasi_recovery": -727,
                    "max_durasi_recovery": 37068045,
                    "total_dibawah_sla_recovery": 54328,
                    "total_diatas_sla_recovery": 1008
                },
                {
                    "id_posko": 525531,
                    "nama_posko": "POSKO ULP PURWODADI",
                    "total": 22448,
                    "total_selesai": 22448,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 34575918,
                    "avg_durasi_response": 1540.2671952957946,
                    "min_durasi_response": -4303,
                    "max_durasi_response": 80729,
                    "total_dibawah_sla_response": 22436,
                    "total_diatas_sla_response": 12,
                    "total_durasi_recovery": 2302705093,
                    "avg_durasi_recovery": 102579.52124910905,
                    "min_durasi_recovery": -4102,
                    "max_durasi_recovery": 35902362,
                    "total_dibawah_sla_recovery": 22327,
                    "total_diatas_sla_recovery": 121
                },
                {
                    "id_posko": 416201,
                    "nama_posko": "POSKO ULP DARUBA",
                    "total": 2517,
                    "total_selesai": 2517,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2213768,
                    "avg_durasi_response": 879.5264203416766,
                    "min_durasi_response": 148,
                    "max_durasi_response": 6843,
                    "total_dibawah_sla_response": 2517,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 85832507,
                    "avg_durasi_recovery": 34101.115216527614,
                    "min_durasi_recovery": 60,
                    "max_durasi_recovery": 33864901,
                    "total_dibawah_sla_recovery": 2513,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 535771,
                    "nama_posko": "POSKO ULP PRIANGAN (TT/TM)",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29295,
                    "avg_durasi_response": 1220.625,
                    "min_durasi_response": 217,
                    "max_durasi_response": 2283,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21950,
                    "avg_durasi_recovery": 914.5833333333334,
                    "min_durasi_recovery": 159,
                    "max_durasi_recovery": 2373,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552101,
                    "nama_posko": "POSKO ULP KLUNGKUNG",
                    "total": 11549,
                    "total_selesai": 11549,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22378477,
                    "avg_durasi_response": 1937.6982422720582,
                    "min_durasi_response": -337,
                    "max_durasi_response": 257622,
                    "total_dibawah_sla_response": 11422,
                    "total_diatas_sla_response": 127,
                    "total_durasi_recovery": 1654660349,
                    "avg_durasi_recovery": 143273.04086933934,
                    "min_durasi_recovery": -431,
                    "max_durasi_recovery": 36375960,
                    "total_dibawah_sla_recovery": 11457,
                    "total_diatas_sla_recovery": 92
                },
                {
                    "id_posko": 412901,
                    "nama_posko": "POSKO ULP LAIWUI",
                    "total": 545,
                    "total_selesai": 545,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 494485,
                    "avg_durasi_response": 907.3119266055046,
                    "min_durasi_response": 288,
                    "max_durasi_response": 2797,
                    "total_dibawah_sla_response": 545,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 452358495,
                    "avg_durasi_recovery": 830015.5871559633,
                    "min_durasi_recovery": 61,
                    "max_durasi_recovery": 33165894,
                    "total_dibawah_sla_recovery": 523,
                    "total_diatas_sla_recovery": 22
                },
                {
                    "id_posko": 236001,
                    "nama_posko": "POSKO NUSANTARA",
                    "total": 41,
                    "total_selesai": 41,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 53622,
                    "avg_durasi_response": 1307.8536585365853,
                    "min_durasi_response": 572,
                    "max_durasi_response": 2803,
                    "total_dibawah_sla_response": 41,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9175503,
                    "avg_durasi_recovery": 223792.75609756098,
                    "min_durasi_recovery": 141,
                    "max_durasi_recovery": 9139764,
                    "total_dibawah_sla_recovery": 40,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536611,
                    "nama_posko": "POSKO ULP CIANJUR KOTA",
                    "total": 28824,
                    "total_selesai": 28824,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1712736296,
                    "avg_durasi_response": 59420.49320011102,
                    "min_durasi_response": -3743,
                    "max_durasi_response": 1693524917,
                    "total_dibawah_sla_response": 28817,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 4095453559,
                    "avg_durasi_recovery": 142084.84453927283,
                    "min_durasi_recovery": 42,
                    "max_durasi_recovery": 36877851,
                    "total_dibawah_sla_recovery": 28601,
                    "total_diatas_sla_recovery": 223
                },
                {
                    "id_posko": 536111,
                    "nama_posko": "POSKO ULP SUKABUMI KOTA",
                    "total": 31328,
                    "total_selesai": 31328,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21032231,
                    "avg_durasi_response": 671.3556882022472,
                    "min_durasi_response": -393,
                    "max_durasi_response": 513840,
                    "total_dibawah_sla_response": 31327,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 22899871675,
                    "avg_durasi_recovery": 730971.3890130235,
                    "min_durasi_recovery": 53,
                    "max_durasi_recovery": 37028349,
                    "total_dibawah_sla_recovery": 30177,
                    "total_diatas_sla_recovery": 1151
                },
                {
                    "id_posko": 522591,
                    "nama_posko": "POSKO ULP BALAPULANG",
                    "total": 13169,
                    "total_selesai": 13169,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15670032,
                    "avg_durasi_response": 1189.918141088921,
                    "min_durasi_response": 246,
                    "max_durasi_response": 12981,
                    "total_dibawah_sla_response": 13168,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 450701676,
                    "avg_durasi_recovery": 34224.44194699673,
                    "min_durasi_recovery": 69,
                    "max_durasi_recovery": 34172290,
                    "total_dibawah_sla_recovery": 13145,
                    "total_diatas_sla_recovery": 24
                },
                {
                    "id_posko": 126122,
                    "nama_posko": "POSKO ULP LUBUKPAKAM",
                    "total": 7724,
                    "total_selesai": 7724,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4905214,
                    "avg_durasi_response": 635.0613671672709,
                    "min_durasi_response": 94,
                    "max_durasi_response": 136011,
                    "total_dibawah_sla_response": 7723,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 132627338,
                    "avg_durasi_recovery": 17170.81020196789,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 21673092,
                    "total_dibawah_sla_recovery": 7717,
                    "total_diatas_sla_recovery": 7
                },
                {
                    "id_posko": 211001,
                    "nama_posko": "POSKO ULP KOTA",
                    "total": 21469,
                    "total_selesai": 21469,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 35618749,
                    "avg_durasi_response": 1659.0781592062974,
                    "min_durasi_response": 46,
                    "max_durasi_response": 677582,
                    "total_dibawah_sla_response": 21433,
                    "total_diatas_sla_response": 36,
                    "total_durasi_recovery": 78790801077,
                    "avg_durasi_recovery": 3669980.021286506,
                    "min_durasi_recovery": -235,
                    "max_durasi_recovery": 37057631,
                    "total_dibawah_sla_recovery": 17338,
                    "total_diatas_sla_recovery": 4131
                },
                {
                    "id_posko": 561301,
                    "nama_posko": "POSKO ULP ANYER",
                    "total": 10551,
                    "total_selesai": 10551,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10736904,
                    "avg_durasi_response": 1017.6195621268126,
                    "min_durasi_response": -5069,
                    "max_durasi_response": 44926,
                    "total_dibawah_sla_response": 10548,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 1390650460,
                    "avg_durasi_recovery": 131802.71633020567,
                    "min_durasi_recovery": 44,
                    "max_durasi_recovery": 36001803,
                    "total_dibawah_sla_recovery": 10491,
                    "total_diatas_sla_recovery": 60
                },
                {
                    "id_posko": 132241,
                    "nama_posko": "POSKO ULP LUBUK BASUNG",
                    "total": 9471,
                    "total_selesai": 9471,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10163724,
                    "avg_durasi_response": 1073.1415901172,
                    "min_durasi_response": -651,
                    "max_durasi_response": 155903,
                    "total_dibawah_sla_response": 9467,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 7768556060,
                    "avg_durasi_recovery": 820246.6539964101,
                    "min_durasi_recovery": 13,
                    "max_durasi_recovery": 37025291,
                    "total_dibawah_sla_recovery": 9060,
                    "total_diatas_sla_recovery": 411
                },
                {
                    "id_posko": 121133,
                    "nama_posko": "POSKO ULP PARAPAT",
                    "total": 735,
                    "total_selesai": 735,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 365460,
                    "avg_durasi_response": 497.2244897959184,
                    "min_durasi_response": 102,
                    "max_durasi_response": 2473,
                    "total_dibawah_sla_response": 735,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 389171,
                    "avg_durasi_recovery": 529.4843537414966,
                    "min_durasi_recovery": 145,
                    "max_durasi_recovery": 4190,
                    "total_dibawah_sla_recovery": 735,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 415501,
                    "nama_posko": "POSKO ULP WEDA",
                    "total": 7053,
                    "total_selesai": 7053,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6049533,
                    "avg_durasi_response": 857.7247979583157,
                    "min_durasi_response": -2392,
                    "max_durasi_response": 19266,
                    "total_dibawah_sla_response": 7052,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1652449619,
                    "avg_durasi_recovery": 234290.31887140224,
                    "min_durasi_recovery": 123,
                    "max_durasi_recovery": 34608747,
                    "total_dibawah_sla_recovery": 6888,
                    "total_diatas_sla_recovery": 165
                },
                {
                    "id_posko": 425501,
                    "nama_posko": "POSKO ULP KEPI",
                    "total": 518,
                    "total_selesai": 518,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 449329,
                    "avg_durasi_response": 867.4305019305019,
                    "min_durasi_response": 412,
                    "max_durasi_response": 2633,
                    "total_dibawah_sla_response": 518,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73409166,
                    "avg_durasi_recovery": 141716.5366795367,
                    "min_durasi_recovery": 33,
                    "max_durasi_recovery": 27086545,
                    "total_dibawah_sla_recovery": 514,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "total": 49690,
                    "total_selesai": 49690,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 77935683,
                    "avg_durasi_response": 1568.4379754477761,
                    "min_durasi_response": -35569,
                    "max_durasi_response": 254758,
                    "total_dibawah_sla_response": 49673,
                    "total_diatas_sla_response": 17,
                    "total_durasi_recovery": 13356016263,
                    "avg_durasi_recovery": 268786.80344133626,
                    "min_durasi_recovery": -318,
                    "max_durasi_recovery": 37042931,
                    "total_dibawah_sla_recovery": 48978,
                    "total_diatas_sla_recovery": 712
                },
                {
                    "id_posko": 131081,
                    "nama_posko": "POSKO ULP BALAI SELASA",
                    "total": 10911,
                    "total_selesai": 10911,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11692798,
                    "avg_durasi_response": 1071.652277518101,
                    "min_durasi_response": 39,
                    "max_durasi_response": 9746,
                    "total_dibawah_sla_response": 10911,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1384405274,
                    "avg_durasi_recovery": 126881.61250114563,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 34941471,
                    "total_dibawah_sla_recovery": 10840,
                    "total_diatas_sla_recovery": 71
                },
                {
                    "id_posko": 131011,
                    "nama_posko": "POSKO ULP BELANTI",
                    "total": 10644,
                    "total_selesai": 10644,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10584788,
                    "avg_durasi_response": 994.4370537391958,
                    "min_durasi_response": 116,
                    "max_durasi_response": 9198,
                    "total_dibawah_sla_response": 10644,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14315500411,
                    "avg_durasi_recovery": 1344936.1528560692,
                    "min_durasi_recovery": 60,
                    "max_durasi_recovery": 37089072,
                    "total_dibawah_sla_recovery": 10022,
                    "total_diatas_sla_recovery": 622
                },
                {
                    "id_posko": 535311,
                    "nama_posko": "POSKO ULP MAJALAYA",
                    "total": 15887,
                    "total_selesai": 15887,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10537383,
                    "avg_durasi_response": 663.2707874362686,
                    "min_durasi_response": 64,
                    "max_durasi_response": 5406,
                    "total_dibawah_sla_response": 15887,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12769562,
                    "avg_durasi_recovery": 803.7742808585637,
                    "min_durasi_recovery": -477,
                    "max_durasi_recovery": 6107980,
                    "total_dibawah_sla_recovery": 15886,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 144301,
                    "nama_posko": "POSKO ULP MUARA TEBO",
                    "total": 3353,
                    "total_selesai": 3353,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3669358,
                    "avg_durasi_response": 1094.3507306889353,
                    "min_durasi_response": 273,
                    "max_durasi_response": 3711,
                    "total_dibawah_sla_response": 3353,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 131595745,
                    "avg_durasi_recovery": 39247.16522517149,
                    "min_durasi_recovery": 57,
                    "max_durasi_recovery": 32374621,
                    "total_dibawah_sla_recovery": 3348,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 514066,
                    "nama_posko": "POSKO ULP PARE",
                    "total": 16401,
                    "total_selesai": 16401,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20901726,
                    "avg_durasi_response": 1274.4177794036948,
                    "min_durasi_response": 48,
                    "max_durasi_response": 63191,
                    "total_dibawah_sla_response": 16382,
                    "total_diatas_sla_response": 19,
                    "total_durasi_recovery": 2747000381,
                    "avg_durasi_recovery": 167489.8104383879,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 36940456,
                    "total_dibawah_sla_recovery": 16307,
                    "total_diatas_sla_recovery": 94
                },
                {
                    "id_posko": 172201,
                    "nama_posko": "POSKO ULP BANDAR JAYA",
                    "total": 19377,
                    "total_selesai": 19377,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 152737850,
                    "avg_durasi_response": 7882.430200753471,
                    "min_durasi_response": 81,
                    "max_durasi_response": 3530178,
                    "total_dibawah_sla_response": 19280,
                    "total_diatas_sla_response": 97,
                    "total_durasi_recovery": 353229411,
                    "avg_durasi_recovery": 18229.31367084688,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 36751722,
                    "total_dibawah_sla_recovery": 19362,
                    "total_diatas_sla_recovery": 15
                },
                {
                    "id_posko": 415201,
                    "nama_posko": "POSKO ULP JAILOLO",
                    "total": 6797,
                    "total_selesai": 6797,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5773123,
                    "avg_durasi_response": 849.3633956157128,
                    "min_durasi_response": 140,
                    "max_durasi_response": 95643,
                    "total_dibawah_sla_response": 6796,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 829025436,
                    "avg_durasi_recovery": 121969.31528615566,
                    "min_durasi_recovery": -402,
                    "max_durasi_recovery": 22508853,
                    "total_dibawah_sla_recovery": 6697,
                    "total_diatas_sla_recovery": 100
                },
                {
                    "id_posko": 513585,
                    "nama_posko": "POSKO ULP SUKOREJO",
                    "total": 9830,
                    "total_selesai": 9830,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12680896,
                    "avg_durasi_response": 1290.0199389623601,
                    "min_durasi_response": 72,
                    "max_durasi_response": 88305,
                    "total_dibawah_sla_response": 9825,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 1198470478,
                    "avg_durasi_recovery": 121919.68240081384,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 36698797,
                    "total_dibawah_sla_recovery": 9773,
                    "total_diatas_sla_recovery": 57
                },
                {
                    "id_posko": 181801,
                    "nama_posko": "POSKO ULP PANGKALAN KERINCI",
                    "total": 5356,
                    "total_selesai": 5356,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7064937,
                    "avg_durasi_response": 1319.069641523525,
                    "min_durasi_response": -2342629,
                    "max_durasi_response": 2279358,
                    "total_dibawah_sla_response": 5250,
                    "total_diatas_sla_response": 106,
                    "total_durasi_recovery": 3719452641,
                    "avg_durasi_recovery": 694445.9747946229,
                    "min_durasi_recovery": -563,
                    "max_durasi_recovery": 36806324,
                    "total_dibawah_sla_recovery": 5173,
                    "total_diatas_sla_recovery": 183
                },
                {
                    "id_posko": 525011,
                    "nama_posko": "POSKO ULP CILACAP KOTA",
                    "total": 15059,
                    "total_selesai": 15059,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19747241,
                    "avg_durasi_response": 1311.3248555680989,
                    "min_durasi_response": 169,
                    "max_durasi_response": 10084,
                    "total_dibawah_sla_response": 15059,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1665546442,
                    "avg_durasi_recovery": 110601.39730393785,
                    "min_durasi_recovery": -859,
                    "max_durasi_recovery": 36886662,
                    "total_dibawah_sla_recovery": 14977,
                    "total_diatas_sla_recovery": 82
                },
                {
                    "id_posko": 514022,
                    "nama_posko": "POSKO ULP BLITAR",
                    "total": 17019,
                    "total_selesai": 17019,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23231732,
                    "avg_durasi_response": 1365.0468300135144,
                    "min_durasi_response": -4592,
                    "max_durasi_response": 91421,
                    "total_dibawah_sla_response": 16996,
                    "total_diatas_sla_response": 23,
                    "total_durasi_recovery": 1667723608,
                    "avg_durasi_recovery": 97991.86838239615,
                    "min_durasi_recovery": -177,
                    "max_durasi_recovery": 36717167,
                    "total_dibawah_sla_recovery": 16950,
                    "total_diatas_sla_recovery": 69
                },
                {
                    "id_posko": 521521,
                    "nama_posko": "POSKO ULP PURWOREJO",
                    "total": 10381,
                    "total_selesai": 10381,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14515985,
                    "avg_durasi_response": 1398.3224159522204,
                    "min_durasi_response": 99,
                    "max_durasi_response": 28016,
                    "total_dibawah_sla_response": 10376,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 542240913,
                    "avg_durasi_recovery": 52233.97678451016,
                    "min_durasi_recovery": 13,
                    "max_durasi_recovery": 36999348,
                    "total_dibawah_sla_recovery": 10343,
                    "total_diatas_sla_recovery": 38
                },
                {
                    "id_posko": 312201,
                    "nama_posko": "POSKO ULP KAMONJI",
                    "total": 20461,
                    "total_selesai": 20461,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26661671,
                    "avg_durasi_response": 1303.048286984996,
                    "min_durasi_response": -9,
                    "max_durasi_response": 10467,
                    "total_dibawah_sla_response": 20461,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 923719945,
                    "avg_durasi_recovery": 45145.39587507942,
                    "min_durasi_recovery": 34,
                    "max_durasi_recovery": 19739994,
                    "total_dibawah_sla_recovery": 20347,
                    "total_diatas_sla_recovery": 114
                },
                {
                    "id_posko": 536311,
                    "nama_posko": "POSKO ULP PELABUHAN RATU",
                    "total": 19048,
                    "total_selesai": 19048,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13149829,
                    "avg_durasi_response": 690.3522154556908,
                    "min_durasi_response": -71,
                    "max_durasi_response": 607117,
                    "total_dibawah_sla_response": 19041,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 12110749092,
                    "avg_durasi_recovery": 635801.611297774,
                    "min_durasi_recovery": -426,
                    "max_durasi_recovery": 36965832,
                    "total_dibawah_sla_recovery": 18170,
                    "total_diatas_sla_recovery": 878
                },
                {
                    "id_posko": 318401,
                    "nama_posko": "POSKO ULP PETTA",
                    "total": 1738,
                    "total_selesai": 1738,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1445031385,
                    "avg_durasi_response": 831433.4781357882,
                    "min_durasi_response": 84,
                    "max_durasi_response": 25472435,
                    "total_dibawah_sla_response": 1631,
                    "total_diatas_sla_response": 107,
                    "total_durasi_recovery": 2446628839,
                    "avg_durasi_recovery": 1407726.6047180668,
                    "min_durasi_recovery": -165,
                    "max_durasi_recovery": 37012480,
                    "total_dibawah_sla_recovery": 1635,
                    "total_diatas_sla_recovery": 103
                },
                {
                    "id_posko": 514033,
                    "nama_posko": "POSKO ULP TULUNGAGUNG",
                    "total": 31979,
                    "total_selesai": 31979,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 31628775,
                    "avg_durasi_response": 989.0482816848557,
                    "min_durasi_response": 40,
                    "max_durasi_response": 57772,
                    "total_dibawah_sla_response": 31963,
                    "total_diatas_sla_response": 16,
                    "total_durasi_recovery": 1843204314,
                    "avg_durasi_recovery": 57637.959723568594,
                    "min_durasi_recovery": -116,
                    "max_durasi_recovery": 35906004,
                    "total_dibawah_sla_recovery": 31901,
                    "total_diatas_sla_recovery": 78
                },
                {
                    "id_posko": 443201,
                    "nama_posko": "POSKO ULP DOMPU",
                    "total": 11296,
                    "total_selesai": 11296,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10995605,
                    "avg_durasi_response": 973.4069582152974,
                    "min_durasi_response": -102,
                    "max_durasi_response": 17799,
                    "total_dibawah_sla_response": 11295,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5254504448,
                    "avg_durasi_recovery": 465165.0538243626,
                    "min_durasi_recovery": -16300,
                    "max_durasi_recovery": 37047259,
                    "total_dibawah_sla_recovery": 10970,
                    "total_diatas_sla_recovery": 326
                },
                {
                    "id_posko": 412301,
                    "nama_posko": "POSKO ULP BACAN",
                    "total": 2249,
                    "total_selesai": 2249,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2402668,
                    "avg_durasi_response": 1068.3272565584705,
                    "min_durasi_response": -366,
                    "max_durasi_response": 45629,
                    "total_dibawah_sla_response": 2248,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3351952360,
                    "avg_durasi_recovery": 1490419.0128946197,
                    "min_durasi_recovery": 9,
                    "max_durasi_recovery": 33811421,
                    "total_dibawah_sla_recovery": 2091,
                    "total_diatas_sla_recovery": 158
                },
                {
                    "id_posko": 536711,
                    "nama_posko": "POSKO ULP CIPANAS",
                    "total": 18353,
                    "total_selesai": 18353,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12427455,
                    "avg_durasi_response": 677.1348008499973,
                    "min_durasi_response": -830,
                    "max_durasi_response": 7189,
                    "total_dibawah_sla_response": 18353,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1224332537,
                    "avg_durasi_recovery": 66710.21288072795,
                    "min_durasi_recovery": -561,
                    "max_durasi_recovery": 36963665,
                    "total_dibawah_sla_recovery": 18278,
                    "total_diatas_sla_recovery": 75
                },
                {
                    "id_posko": 537021,
                    "nama_posko": "POSKO ULP CIBITUNG",
                    "total": 41074,
                    "total_selesai": 41074,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46776685,
                    "avg_durasi_response": 1138.8392900618396,
                    "min_durasi_response": 118,
                    "max_durasi_response": 694780,
                    "total_dibawah_sla_response": 41073,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1067227288,
                    "avg_durasi_recovery": 25983.03763938258,
                    "min_durasi_recovery": 21,
                    "max_durasi_recovery": 36526022,
                    "total_dibawah_sla_recovery": 41022,
                    "total_diatas_sla_recovery": 52
                },
                {
                    "id_posko": 411341,
                    "nama_posko": "POSKO ULP TULEHU",
                    "total": 544,
                    "total_selesai": 544,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 536799,
                    "avg_durasi_response": 986.7628676470588,
                    "min_durasi_response": 246,
                    "max_durasi_response": 2090,
                    "total_dibawah_sla_response": 544,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 258801442,
                    "avg_durasi_recovery": 475737.9448529412,
                    "min_durasi_recovery": 185,
                    "max_durasi_recovery": 34218268,
                    "total_dibawah_sla_recovery": 535,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 311301,
                    "nama_posko": "POSKO ULP TOMOHON",
                    "total": 14988,
                    "total_selesai": 14988,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12340594,
                    "avg_durasi_response": 823.3649586335736,
                    "min_durasi_response": -524,
                    "max_durasi_response": 83573,
                    "total_dibawah_sla_response": 14976,
                    "total_diatas_sla_response": 12,
                    "total_durasi_recovery": 638128701,
                    "avg_durasi_recovery": 42575.97417934347,
                    "min_durasi_recovery": -236,
                    "max_durasi_recovery": 36321285,
                    "total_dibawah_sla_recovery": 14956,
                    "total_diatas_sla_recovery": 32
                },
                {
                    "id_posko": 328301,
                    "nama_posko": "POSKO ULP MAWASANGKA",
                    "total": 7340,
                    "total_selesai": 7340,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13394574,
                    "avg_durasi_response": 1824.8738419618528,
                    "min_durasi_response": -103,
                    "max_durasi_response": 4283737,
                    "total_dibawah_sla_response": 7336,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 372674043,
                    "avg_durasi_recovery": 50773.03038147139,
                    "min_durasi_recovery": -110,
                    "max_durasi_recovery": 34532310,
                    "total_dibawah_sla_recovery": 7320,
                    "total_diatas_sla_recovery": 20
                },
                {
                    "id_posko": 213601,
                    "nama_posko": "POSKO ULP BALAI KARANGAN",
                    "total": 741,
                    "total_selesai": 741,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 615900,
                    "avg_durasi_response": 831.1740890688259,
                    "min_durasi_response": 168,
                    "max_durasi_response": 4903,
                    "total_dibawah_sla_response": 741,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 203951429,
                    "avg_durasi_recovery": 275238.0958164642,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 33780325,
                    "total_dibawah_sla_recovery": 729,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 421101,
                    "nama_posko": "POSKO ULP ABEPURA",
                    "total": 20137,
                    "total_selesai": 20137,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 157987533,
                    "avg_durasi_response": 7845.634056711526,
                    "min_durasi_response": -17625,
                    "max_durasi_response": 125584113,
                    "total_dibawah_sla_response": 20110,
                    "total_diatas_sla_response": 27,
                    "total_durasi_recovery": 6954702625,
                    "avg_durasi_recovery": 345369.3511943189,
                    "min_durasi_recovery": -376,
                    "max_durasi_recovery": 36773879,
                    "total_dibawah_sla_recovery": 19706,
                    "total_diatas_sla_recovery": 431
                },
                {
                    "id_posko": 516728,
                    "nama_posko": "POSKO ULP MUNCAR",
                    "total": 28193,
                    "total_selesai": 28193,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27902450,
                    "avg_durasi_response": 989.6942503458305,
                    "min_durasi_response": 98,
                    "max_durasi_response": 6210,
                    "total_dibawah_sla_response": 28193,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 643921848,
                    "avg_durasi_recovery": 22839.777533430282,
                    "min_durasi_recovery": 10,
                    "max_durasi_recovery": 36886757,
                    "total_dibawah_sla_recovery": 28158,
                    "total_diatas_sla_recovery": 35
                },
                {
                    "id_posko": 535211,
                    "nama_posko": "POSKO ULP MAJALENGKA",
                    "total": 19945,
                    "total_selesai": 19945,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12203787,
                    "avg_durasi_response": 611.8719979944848,
                    "min_durasi_response": 164,
                    "max_durasi_response": 3287,
                    "total_dibawah_sla_response": 19945,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 626289841,
                    "avg_durasi_recovery": 31400.844372023064,
                    "min_durasi_recovery": -150,
                    "max_durasi_recovery": 34667236,
                    "total_dibawah_sla_recovery": 19919,
                    "total_diatas_sla_recovery": 26
                },
                {
                    "id_posko": 532111,
                    "nama_posko": "POSKO ULP PANGANDARAN",
                    "total": 13170,
                    "total_selesai": 13170,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7102876,
                    "avg_durasi_response": 539.3223993925589,
                    "min_durasi_response": 51,
                    "max_durasi_response": 4276,
                    "total_dibawah_sla_response": 13170,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1541920686,
                    "avg_durasi_recovery": 117078.26013667426,
                    "min_durasi_recovery": -165,
                    "max_durasi_recovery": 36578754,
                    "total_dibawah_sla_recovery": 13088,
                    "total_diatas_sla_recovery": 82
                },
                {
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "total": 2510,
                    "total_selesai": 2510,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2090203,
                    "avg_durasi_response": 832.7501992031872,
                    "min_durasi_response": 287,
                    "max_durasi_response": 7704,
                    "total_dibawah_sla_response": 2510,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 40466494,
                    "avg_durasi_recovery": 16122.109163346613,
                    "min_durasi_recovery": 41,
                    "max_durasi_recovery": 32211081,
                    "total_dibawah_sla_recovery": 2507,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 552304,
                    "nama_posko": "POSKO ULP KARANGASEM",
                    "total": 31000,
                    "total_selesai": 31000,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 97428908,
                    "avg_durasi_response": 3142.868,
                    "min_durasi_response": -1173,
                    "max_durasi_response": 2113739,
                    "total_dibawah_sla_response": 30835,
                    "total_diatas_sla_response": 165,
                    "total_durasi_recovery": 3317830551,
                    "avg_durasi_recovery": 107026.79196774194,
                    "min_durasi_recovery": -632,
                    "max_durasi_recovery": 37027426,
                    "total_dibawah_sla_recovery": 30821,
                    "total_diatas_sla_recovery": 179
                },
                {
                    "id_posko": 535591,
                    "nama_posko": "POSKO ULP BANDUNG UTARA",
                    "total": 21906,
                    "total_selesai": 21906,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33102599,
                    "avg_durasi_response": 1511.120195380261,
                    "min_durasi_response": 57,
                    "max_durasi_response": 29993,
                    "total_dibawah_sla_response": 21905,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2493812214,
                    "avg_durasi_recovery": 113841.51437962202,
                    "min_durasi_recovery": -1599,
                    "max_durasi_recovery": 37054199,
                    "total_dibawah_sla_recovery": 21832,
                    "total_diatas_sla_recovery": 74
                },
                {
                    "id_posko": 223001,
                    "nama_posko": "POSKO ULP KOTABARU",
                    "total": 3303,
                    "total_selesai": 3303,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3977186,
                    "avg_durasi_response": 1204.1132303966092,
                    "min_durasi_response": 97,
                    "max_durasi_response": 289787,
                    "total_dibawah_sla_response": 3301,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 49800800,
                    "avg_durasi_recovery": 15077.444747199515,
                    "min_durasi_recovery": 41,
                    "max_durasi_recovery": 32387788,
                    "total_dibawah_sla_recovery": 3301,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "total": 3729,
                    "total_selesai": 3729,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3324338,
                    "avg_durasi_response": 891.4824349691606,
                    "min_durasi_response": 270,
                    "max_durasi_response": 10059,
                    "total_dibawah_sla_response": 3729,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1326539801,
                    "avg_durasi_recovery": 355736.0689192813,
                    "min_durasi_recovery": 75,
                    "max_durasi_recovery": 36871484,
                    "total_dibawah_sla_recovery": 3668,
                    "total_diatas_sla_recovery": 61
                },
                {
                    "id_posko": 142201,
                    "nama_posko": "POSKO ULP SEKAYU",
                    "total": 2340,
                    "total_selesai": 2340,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2638996,
                    "avg_durasi_response": 1127.7760683760685,
                    "min_durasi_response": 324,
                    "max_durasi_response": 124564,
                    "total_dibawah_sla_response": 2335,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 96692197,
                    "avg_durasi_recovery": 41321.45170940171,
                    "min_durasi_recovery": 58,
                    "max_durasi_recovery": 34259759,
                    "total_dibawah_sla_recovery": 2336,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 415301,
                    "nama_posko": "POSKO ULP SOFIFI",
                    "total": 5240,
                    "total_selesai": 5240,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3908557,
                    "avg_durasi_response": 745.9078244274809,
                    "min_durasi_response": -5724,
                    "max_durasi_response": 4052,
                    "total_dibawah_sla_response": 5240,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 612457137,
                    "avg_durasi_recovery": 116881.13301526717,
                    "min_durasi_recovery": 57,
                    "max_durasi_recovery": 24175595,
                    "total_dibawah_sla_recovery": 5172,
                    "total_diatas_sla_recovery": 68
                },
                {
                    "id_posko": 535671,
                    "nama_posko": "POSKO ULP CIJAWURA",
                    "total": 17740,
                    "total_selesai": 17740,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32517696,
                    "avg_durasi_response": 1833.0155580608794,
                    "min_durasi_response": 99,
                    "max_durasi_response": 117478,
                    "total_dibawah_sla_response": 17563,
                    "total_diatas_sla_response": 177,
                    "total_durasi_recovery": 115706385,
                    "avg_durasi_recovery": 6522.344137542277,
                    "min_durasi_recovery": -467,
                    "max_durasi_recovery": 35378582,
                    "total_dibawah_sla_recovery": 17737,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 524041,
                    "nama_posko": "POSKO ULP KLATEN KOTA",
                    "total": 19024,
                    "total_selesai": 19024,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24567921,
                    "avg_durasi_response": 1291.4172098402018,
                    "min_durasi_response": -222,
                    "max_durasi_response": 29898,
                    "total_dibawah_sla_response": 19021,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 1468977245,
                    "avg_durasi_recovery": 77217.05451009251,
                    "min_durasi_recovery": 6,
                    "max_durasi_recovery": 34530355,
                    "total_dibawah_sla_recovery": 18911,
                    "total_diatas_sla_recovery": 113
                },
                {
                    "id_posko": 235201,
                    "nama_posko": "POSKO ULP TARAKAN",
                    "total": 16346,
                    "total_selesai": 16346,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 79111009,
                    "avg_durasi_response": 4839.777866144623,
                    "min_durasi_response": 78,
                    "max_durasi_response": 11318913,
                    "total_dibawah_sla_response": 16313,
                    "total_diatas_sla_response": 33,
                    "total_durasi_recovery": 3327296588,
                    "avg_durasi_recovery": 203554.17765814267,
                    "min_durasi_recovery": 34,
                    "max_durasi_recovery": 36347819,
                    "total_dibawah_sla_recovery": 16090,
                    "total_diatas_sla_recovery": 256
                },
                {
                    "id_posko": 524541,
                    "nama_posko": "POSKO ULP WIRADESA",
                    "total": 9805,
                    "total_selesai": 9805,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12828339,
                    "avg_durasi_response": 1308.3466598674145,
                    "min_durasi_response": -6292,
                    "max_durasi_response": 18836,
                    "total_dibawah_sla_response": 9803,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 1194264575,
                    "avg_durasi_recovery": 121801.58847526772,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 36880563,
                    "total_dibawah_sla_recovery": 9740,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_posko": 516044,
                    "nama_posko": "POSKO ULP RAMBI PUJI",
                    "total": 6981,
                    "total_selesai": 6981,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10785588,
                    "avg_durasi_response": 1544.991834980662,
                    "min_durasi_response": 281,
                    "max_durasi_response": 295835,
                    "total_dibawah_sla_response": 6977,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 880257493,
                    "avg_durasi_recovery": 126093.32373585446,
                    "min_durasi_recovery": -42,
                    "max_durasi_recovery": 36357749,
                    "total_dibawah_sla_recovery": 6940,
                    "total_diatas_sla_recovery": 41
                },
                {
                    "id_posko": 121111,
                    "nama_posko": "POSKO ULP KISARAN",
                    "total": 1292,
                    "total_selesai": 1292,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 699032,
                    "avg_durasi_response": 541.046439628483,
                    "min_durasi_response": 77,
                    "max_durasi_response": 2418,
                    "total_dibawah_sla_response": 1292,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 840504,
                    "avg_durasi_recovery": 650.5448916408669,
                    "min_durasi_recovery": 79,
                    "max_durasi_recovery": 4311,
                    "total_dibawah_sla_recovery": 1292,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561101,
                    "nama_posko": "POSKO ULP SERANG KOTA",
                    "total": 26936,
                    "total_selesai": 26936,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 34779586,
                    "avg_durasi_response": 1291.1934214434214,
                    "min_durasi_response": -5576,
                    "max_durasi_response": 238525,
                    "total_dibawah_sla_response": 26910,
                    "total_diatas_sla_response": 26,
                    "total_durasi_recovery": 13463592673,
                    "avg_durasi_recovery": 499836.3778215028,
                    "min_durasi_recovery": -191,
                    "max_durasi_recovery": 37086816,
                    "total_dibawah_sla_recovery": 26232,
                    "total_diatas_sla_recovery": 704
                },
                {
                    "id_posko": 113321,
                    "nama_posko": "POSKO ULP IDI",
                    "total": 20837,
                    "total_selesai": 20837,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20777276,
                    "avg_durasi_response": 997.1337524595671,
                    "min_durasi_response": 95,
                    "max_durasi_response": 3196,
                    "total_dibawah_sla_response": 20837,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18457408,
                    "avg_durasi_recovery": 885.799683255747,
                    "min_durasi_recovery": 45,
                    "max_durasi_recovery": 5374,
                    "total_dibawah_sla_recovery": 20837,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "total": 1430,
                    "total_selesai": 1430,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2790508,
                    "avg_durasi_response": 1951.4041958041958,
                    "min_durasi_response": 401,
                    "max_durasi_response": 12155,
                    "total_dibawah_sla_response": 1429,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 630671589,
                    "avg_durasi_recovery": 441029.08321678324,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 36751114,
                    "total_dibawah_sla_recovery": 1399,
                    "total_diatas_sla_recovery": 31
                },
                {
                    "id_posko": 514044,
                    "nama_posko": "POSKO ULP NGUNUT",
                    "total": 12945,
                    "total_selesai": 12945,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13923073,
                    "avg_durasi_response": 1075.556044804944,
                    "min_durasi_response": 42,
                    "max_durasi_response": 54010,
                    "total_dibawah_sla_response": 12943,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 892476921,
                    "avg_durasi_recovery": 68943.75596755504,
                    "min_durasi_recovery": 13,
                    "max_durasi_recovery": 36693894,
                    "total_dibawah_sla_recovery": 12913,
                    "total_diatas_sla_recovery": 32
                },
                {
                    "id_posko": 146201,
                    "nama_posko": "POSKO ULP KEPAHIANG",
                    "total": 474,
                    "total_selesai": 474,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 470617,
                    "avg_durasi_response": 992.8628691983122,
                    "min_durasi_response": 132,
                    "max_durasi_response": 3547,
                    "total_dibawah_sla_response": 474,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 302220,
                    "avg_durasi_recovery": 637.5949367088608,
                    "min_durasi_recovery": 43,
                    "max_durasi_recovery": 4338,
                    "total_dibawah_sla_recovery": 474,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535321,
                    "nama_posko": "POSKO ULP SOREANG",
                    "total": 17731,
                    "total_selesai": 17731,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15129495,
                    "avg_durasi_response": 853.2792848683098,
                    "min_durasi_response": 64,
                    "max_durasi_response": 585963,
                    "total_dibawah_sla_response": 17729,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 414525098,
                    "avg_durasi_recovery": 23378.55157633523,
                    "min_durasi_recovery": -203,
                    "max_durasi_recovery": 35487046,
                    "total_dibawah_sla_recovery": 17718,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 516512,
                    "nama_posko": "POSKO ULP BESUKI",
                    "total": 8810,
                    "total_selesai": 8810,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11445558,
                    "avg_durasi_response": 1299.155278093076,
                    "min_durasi_response": 32,
                    "max_durasi_response": 16882,
                    "total_dibawah_sla_response": 8807,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 1242225795,
                    "avg_durasi_recovery": 141001.79284903518,
                    "min_durasi_recovery": -8,
                    "max_durasi_recovery": 36928497,
                    "total_dibawah_sla_recovery": 8746,
                    "total_diatas_sla_recovery": 64
                },
                {
                    "id_posko": 511223,
                    "nama_posko": "POSKO ULP BENJENG",
                    "total": 8456,
                    "total_selesai": 8456,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7031001,
                    "avg_durasi_response": 831.4807237464522,
                    "min_durasi_response": -3031,
                    "max_durasi_response": 48078,
                    "total_dibawah_sla_response": 8446,
                    "total_diatas_sla_response": 10,
                    "total_durasi_recovery": 2205335976,
                    "avg_durasi_recovery": 260801.32166508987,
                    "min_durasi_recovery": 20,
                    "max_durasi_recovery": 36598827,
                    "total_dibawah_sla_recovery": 8372,
                    "total_diatas_sla_recovery": 84
                },
                {
                    "id_posko": 513066,
                    "nama_posko": "POSKO ULP TUMPANG",
                    "total": 7346,
                    "total_selesai": 7346,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9818243,
                    "avg_durasi_response": 1336.5427443506671,
                    "min_durasi_response": 148,
                    "max_durasi_response": 8513,
                    "total_dibawah_sla_response": 7346,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 805439533,
                    "avg_durasi_recovery": 109643.2797440784,
                    "min_durasi_recovery": 34,
                    "max_durasi_recovery": 35328926,
                    "total_dibawah_sla_recovery": 7306,
                    "total_diatas_sla_recovery": 40
                },
                {
                    "id_posko": 536911,
                    "nama_posko": "POSKO ULP TANGGEUNG",
                    "total": 17541,
                    "total_selesai": 17541,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12148008,
                    "avg_durasi_response": 692.5493415426714,
                    "min_durasi_response": -5236,
                    "max_durasi_response": 357339,
                    "total_dibawah_sla_response": 17533,
                    "total_diatas_sla_response": 8,
                    "total_durasi_recovery": 389981582,
                    "avg_durasi_recovery": 22232.574083575622,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 34174258,
                    "total_dibawah_sla_recovery": 17523,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "total": 73827,
                    "total_selesai": 73827,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 123565260,
                    "avg_durasi_response": 1673.713681986265,
                    "min_durasi_response": -37586,
                    "max_durasi_response": 97505,
                    "total_dibawah_sla_response": 73780,
                    "total_diatas_sla_response": 47,
                    "total_durasi_recovery": 15722161250,
                    "avg_durasi_recovery": 212959.5032982513,
                    "min_durasi_recovery": -2053,
                    "max_durasi_recovery": 37057236,
                    "total_dibawah_sla_recovery": 72989,
                    "total_diatas_sla_recovery": 838
                },
                {
                    "id_posko": 321311,
                    "nama_posko": "POSKO ULP SUNGGUMINASA",
                    "total": 46034,
                    "total_selesai": 46034,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 59933857,
                    "avg_durasi_response": 1301.9476256679845,
                    "min_durasi_response": 15,
                    "max_durasi_response": 86687,
                    "total_dibawah_sla_response": 46027,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 42054899871,
                    "avg_durasi_recovery": 913561.7124516661,
                    "min_durasi_recovery": -188,
                    "max_durasi_recovery": 37078679,
                    "total_dibawah_sla_recovery": 43900,
                    "total_diatas_sla_recovery": 2134
                },
                {
                    "id_posko": 442101,
                    "nama_posko": "POSKO ULP ALAS",
                    "total": 2965,
                    "total_selesai": 2965,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672513,
                    "avg_durasi_response": 564.085328836425,
                    "min_durasi_response": 97,
                    "max_durasi_response": 2977,
                    "total_dibawah_sla_response": 2965,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 325087742,
                    "avg_durasi_recovery": 109641.73423271501,
                    "min_durasi_recovery": 50,
                    "max_durasi_recovery": 35809340,
                    "total_dibawah_sla_recovery": 2952,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "total": 20328,
                    "total_selesai": 20328,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 34899427,
                    "avg_durasi_response": 1716.8155745769382,
                    "min_durasi_response": 100,
                    "max_durasi_response": 143365,
                    "total_dibawah_sla_response": 20294,
                    "total_diatas_sla_response": 34,
                    "total_durasi_recovery": 643899673,
                    "avg_durasi_recovery": 31675.50536206218,
                    "min_durasi_recovery": 7,
                    "max_durasi_recovery": 35763950,
                    "total_dibawah_sla_recovery": 20294,
                    "total_diatas_sla_recovery": 34
                },
                {
                    "id_posko": 534021,
                    "nama_posko": "POSKO ULP HAURGEULIS",
                    "total": 11466,
                    "total_selesai": 11466,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8360929,
                    "avg_durasi_response": 729.193179836037,
                    "min_durasi_response": 132,
                    "max_durasi_response": 11551,
                    "total_dibawah_sla_response": 11465,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 671604358,
                    "avg_durasi_recovery": 58573.55293912437,
                    "min_durasi_recovery": -11,
                    "max_durasi_recovery": 37028276,
                    "total_dibawah_sla_recovery": 11445,
                    "total_diatas_sla_recovery": 21
                },
                {
                    "id_posko": 124122,
                    "nama_posko": "POSKO ULP SIBUHUAN",
                    "total": 6969,
                    "total_selesai": 6969,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4402468,
                    "avg_durasi_response": 631.7216243363466,
                    "min_durasi_response": -150,
                    "max_durasi_response": 8783,
                    "total_dibawah_sla_response": 6969,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2389391,
                    "avg_durasi_recovery": 342.85995121251256,
                    "min_durasi_recovery": -149,
                    "max_durasi_recovery": 9571,
                    "total_dibawah_sla_recovery": 6969,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 232301,
                    "nama_posko": "POSKO ULP TANAH GROGOT",
                    "total": 1546,
                    "total_selesai": 1546,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2081518,
                    "avg_durasi_response": 1346.3893919793015,
                    "min_durasi_response": 182,
                    "max_durasi_response": 207022,
                    "total_dibawah_sla_response": 1544,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 3446261852,
                    "avg_durasi_recovery": 2229147.3816300128,
                    "min_durasi_recovery": 75,
                    "max_durasi_recovery": 36549461,
                    "total_dibawah_sla_recovery": 1318,
                    "total_diatas_sla_recovery": 228
                },
                {
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "total": 66568,
                    "total_selesai": 66568,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 90356795,
                    "avg_durasi_response": 1357.3608190121379,
                    "min_durasi_response": -1126,
                    "max_durasi_response": 173148,
                    "total_dibawah_sla_response": 66459,
                    "total_diatas_sla_response": 109,
                    "total_durasi_recovery": 97408449075,
                    "avg_durasi_recovery": 1463292.4088901575,
                    "min_durasi_recovery": -894,
                    "max_durasi_recovery": 37062298,
                    "total_dibawah_sla_recovery": 62066,
                    "total_diatas_sla_recovery": 4502
                },
                {
                    "id_posko": 222401,
                    "nama_posko": "POSKO ULP TANJUNG",
                    "total": 3126,
                    "total_selesai": 3126,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3258910,
                    "avg_durasi_response": 1042.5175943698016,
                    "min_durasi_response": 284,
                    "max_durasi_response": 8431,
                    "total_dibawah_sla_response": 3126,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1394560479,
                    "avg_durasi_recovery": 446116.59596928983,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 36962671,
                    "total_dibawah_sla_recovery": 3066,
                    "total_diatas_sla_recovery": 60
                },
                {
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "total": 10482,
                    "total_selesai": 10482,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12445485,
                    "avg_durasi_response": 1187.3196908986833,
                    "min_durasi_response": -2187,
                    "max_durasi_response": 135753,
                    "total_dibawah_sla_response": 10473,
                    "total_diatas_sla_response": 9,
                    "total_durasi_recovery": 2398474140,
                    "avg_durasi_recovery": 228818.36863194048,
                    "min_durasi_recovery": -39,
                    "max_durasi_recovery": 36949872,
                    "total_dibawah_sla_recovery": 10324,
                    "total_diatas_sla_recovery": 158
                },
                {
                    "id_posko": 516706,
                    "nama_posko": "POSKO ULP BANYUWANGI KOTA",
                    "total": 29401,
                    "total_selesai": 29401,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 44979797,
                    "avg_durasi_response": 1529.8730315295397,
                    "min_durasi_response": -1444,
                    "max_durasi_response": 12124,
                    "total_dibawah_sla_response": 29400,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2691948626,
                    "avg_durasi_recovery": 91559.76415768171,
                    "min_durasi_recovery": -114,
                    "max_durasi_recovery": 36983875,
                    "total_dibawah_sla_recovery": 29271,
                    "total_diatas_sla_recovery": 130
                },
                {
                    "id_posko": 233001,
                    "nama_posko": "POSKO ULP TANJUNG REDEB",
                    "total": 13007,
                    "total_selesai": 13007,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16333310,
                    "avg_durasi_response": 1255.732297993388,
                    "min_durasi_response": -61,
                    "max_durasi_response": 54108,
                    "total_dibawah_sla_response": 13001,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 1974514147,
                    "avg_durasi_recovery": 151803.96301991236,
                    "min_durasi_recovery": 26,
                    "max_durasi_recovery": 36156893,
                    "total_dibawah_sla_recovery": 12887,
                    "total_diatas_sla_recovery": 120
                },
                {
                    "id_posko": 149101,
                    "nama_posko": "POSKO ULP KAYU AGUNG",
                    "total": 9074,
                    "total_selesai": 9074,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9666309,
                    "avg_durasi_response": 1065.2754022481815,
                    "min_durasi_response": 134,
                    "max_durasi_response": 5332,
                    "total_dibawah_sla_response": 9074,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 142602233,
                    "avg_durasi_recovery": 15715.47641613401,
                    "min_durasi_recovery": -350,
                    "max_durasi_recovery": 22686157,
                    "total_dibawah_sla_recovery": 9056,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 317201,
                    "nama_posko": "POSKO ULP INOBONTO",
                    "total": 3805,
                    "total_selesai": 3805,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3058481,
                    "avg_durasi_response": 803.8057818659659,
                    "min_durasi_response": 141,
                    "max_durasi_response": 30172,
                    "total_dibawah_sla_response": 3801,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 1184608996,
                    "avg_durasi_recovery": 311329.5653088042,
                    "min_durasi_recovery": 24,
                    "max_durasi_recovery": 36547332,
                    "total_dibawah_sla_recovery": 3753,
                    "total_diatas_sla_recovery": 52
                },
                {
                    "id_posko": 171201,
                    "nama_posko": "POSKO GH RAJABASA",
                    "total": 35153,
                    "total_selesai": 35153,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 276862065,
                    "avg_durasi_response": 7875.91571131909,
                    "min_durasi_response": 177,
                    "max_durasi_response": 33960039,
                    "total_dibawah_sla_response": 35144,
                    "total_diatas_sla_response": 9,
                    "total_durasi_recovery": 2238795340,
                    "avg_durasi_recovery": 63687.17719682531,
                    "min_durasi_recovery": -56,
                    "max_durasi_recovery": 36754313,
                    "total_dibawah_sla_recovery": 35073,
                    "total_diatas_sla_recovery": 80
                },
                {
                    "id_posko": 126177,
                    "nama_posko": "POSKO ULP GALANG",
                    "total": 1553,
                    "total_selesai": 1553,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 755860,
                    "avg_durasi_response": 486.70959433354795,
                    "min_durasi_response": 107,
                    "max_durasi_response": 4610,
                    "total_dibawah_sla_response": 1553,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 837644,
                    "avg_durasi_recovery": 539.3715389568576,
                    "min_durasi_recovery": 45,
                    "max_durasi_recovery": 5358,
                    "total_dibawah_sla_recovery": 1553,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522601,
                    "nama_posko": "POSKO ULP RANDUDONGKAL",
                    "total": 11150,
                    "total_selesai": 11150,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11970093,
                    "avg_durasi_response": 1073.550941704036,
                    "min_durasi_response": 53,
                    "max_durasi_response": 13012,
                    "total_dibawah_sla_response": 11149,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 649440387,
                    "avg_durasi_recovery": 58245.77461883408,
                    "min_durasi_recovery": 66,
                    "max_durasi_recovery": 36615384,
                    "total_dibawah_sla_recovery": 11117,
                    "total_diatas_sla_recovery": 33
                },
                {
                    "id_posko": 514546,
                    "nama_posko": "POSKO ULP NGORO",
                    "total": 13267,
                    "total_selesai": 13267,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 55127056,
                    "avg_durasi_response": 4155.201326599834,
                    "min_durasi_response": -6788,
                    "max_durasi_response": 5974730,
                    "total_dibawah_sla_response": 13205,
                    "total_diatas_sla_response": 62,
                    "total_durasi_recovery": 623610566,
                    "avg_durasi_recovery": 47004.64053666993,
                    "min_durasi_recovery": -55,
                    "max_durasi_recovery": 36715027,
                    "total_dibawah_sla_recovery": 13244,
                    "total_diatas_sla_recovery": 23
                },
                {
                    "id_posko": 516099,
                    "nama_posko": "POSKO ULP TEMPEH",
                    "total": 9225,
                    "total_selesai": 9225,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10124210,
                    "avg_durasi_response": 1097.4753387533876,
                    "min_durasi_response": -137177,
                    "max_durasi_response": 15525,
                    "total_dibawah_sla_response": 9224,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1122733593,
                    "avg_durasi_recovery": 121705.53853658537,
                    "min_durasi_recovery": 29,
                    "max_durasi_recovery": 34629023,
                    "total_dibawah_sla_recovery": 9171,
                    "total_diatas_sla_recovery": 54
                },
                {
                    "id_posko": 534761,
                    "nama_posko": "POSKO ULP PRIMA KARAWANG (TT/TM)",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 676,
                    "avg_durasi_response": 676,
                    "min_durasi_response": 676,
                    "max_durasi_response": 676,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 279,
                    "avg_durasi_recovery": 279,
                    "min_durasi_recovery": 279,
                    "max_durasi_recovery": 279,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 126144,
                    "nama_posko": "POSKO ULP PERBAUNGAN",
                    "total": 1322,
                    "total_selesai": 1322,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 755996,
                    "avg_durasi_response": 571.857791225416,
                    "min_durasi_response": 56,
                    "max_durasi_response": 4433,
                    "total_dibawah_sla_response": 1322,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 889492,
                    "avg_durasi_recovery": 672.8381240544629,
                    "min_durasi_recovery": 44,
                    "max_durasi_recovery": 4315,
                    "total_dibawah_sla_recovery": 1322,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326801,
                    "nama_posko": "POSKO ULP RANTEPAO",
                    "total": 3658,
                    "total_selesai": 3658,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3295814,
                    "avg_durasi_response": 900.9879715691635,
                    "min_durasi_response": -69,
                    "max_durasi_response": 14902,
                    "total_dibawah_sla_response": 3655,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 647583687,
                    "avg_durasi_recovery": 177032.17249863312,
                    "min_durasi_recovery": -845,
                    "max_durasi_recovery": 37027363,
                    "total_dibawah_sla_recovery": 3630,
                    "total_diatas_sla_recovery": 28
                },
                {
                    "id_posko": 231121,
                    "nama_posko": "POSKO ULP TENGGARONG",
                    "total": 17554,
                    "total_selesai": 17554,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 90206556,
                    "avg_durasi_response": 5138.80346359804,
                    "min_durasi_response": 31,
                    "max_durasi_response": 21639164,
                    "total_dibawah_sla_response": 17459,
                    "total_diatas_sla_response": 95,
                    "total_durasi_recovery": 22592905547,
                    "avg_durasi_recovery": 1287051.7002962288,
                    "min_durasi_recovery": -550,
                    "max_durasi_recovery": 37032169,
                    "total_dibawah_sla_recovery": 15933,
                    "total_diatas_sla_recovery": 1621
                },
                {
                    "id_posko": 553202,
                    "nama_posko": "POSKO ULP SERIRIT",
                    "total": 9660,
                    "total_selesai": 9660,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13325996,
                    "avg_durasi_response": 1379.5026915113872,
                    "min_durasi_response": 228,
                    "max_durasi_response": 29210,
                    "total_dibawah_sla_response": 9658,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 845421372,
                    "avg_durasi_recovery": 87517.74037267081,
                    "min_durasi_recovery": 33,
                    "max_durasi_recovery": 37020183,
                    "total_dibawah_sla_recovery": 9629,
                    "total_diatas_sla_recovery": 31
                },
                {
                    "id_posko": 181701,
                    "nama_posko": "POSKO ULP SIAK SRI INDRAPURA",
                    "total": 1254,
                    "total_selesai": 1254,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": -1705208,
                    "avg_durasi_response": -1359.8149920255184,
                    "min_durasi_response": -2394324,
                    "max_durasi_response": 2297794,
                    "total_dibawah_sla_response": 1240,
                    "total_diatas_sla_response": 14,
                    "total_durasi_recovery": 764850831,
                    "avg_durasi_recovery": 609928.8923444976,
                    "min_durasi_recovery": 191,
                    "max_durasi_recovery": 36857881,
                    "total_dibawah_sla_recovery": 1220,
                    "total_diatas_sla_recovery": 34
                },
                {
                    "id_posko": 536591,
                    "nama_posko": "POSKO ULP CICURUG",
                    "total": 12245,
                    "total_selesai": 12245,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10361587,
                    "avg_durasi_response": 846.1892200898326,
                    "min_durasi_response": 99,
                    "max_durasi_response": 37229,
                    "total_dibawah_sla_response": 12244,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 862025732,
                    "avg_durasi_recovery": 70398.18146182115,
                    "min_durasi_recovery": 2,
                    "max_durasi_recovery": 32998391,
                    "total_dibawah_sla_recovery": 12196,
                    "total_diatas_sla_recovery": 49
                },
                {
                    "id_posko": 513044,
                    "nama_posko": "POSKO ULP SINGOSARI",
                    "total": 6010,
                    "total_selesai": 6010,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8857801,
                    "avg_durasi_response": 1473.8437603993345,
                    "min_durasi_response": 152,
                    "max_durasi_response": 7099,
                    "total_dibawah_sla_response": 6010,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 487958748,
                    "avg_durasi_recovery": 81191.1394342762,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 34369289,
                    "total_dibawah_sla_recovery": 5983,
                    "total_diatas_sla_recovery": 27
                },
                {
                    "id_posko": 173001,
                    "nama_posko": "POSKO ULP BUMI ABUNG",
                    "total": 23802,
                    "total_selesai": 23802,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 38048532,
                    "avg_durasi_response": 1598.543483740862,
                    "min_durasi_response": 39,
                    "max_durasi_response": 14239,
                    "total_dibawah_sla_response": 23800,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 810368383,
                    "avg_durasi_recovery": 34046.23069489959,
                    "min_durasi_recovery": -25,
                    "max_durasi_recovery": 36756532,
                    "total_dibawah_sla_recovery": 23703,
                    "total_diatas_sla_recovery": 99
                },
                {
                    "id_posko": 511234,
                    "nama_posko": "POSKO ULP BAWEAN",
                    "total": 5665,
                    "total_selesai": 5665,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4478998,
                    "avg_durasi_response": 790.6439541041483,
                    "min_durasi_response": 37,
                    "max_durasi_response": 13110,
                    "total_dibawah_sla_response": 5664,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 9890721,
                    "avg_durasi_recovery": 1745.9348631950575,
                    "min_durasi_recovery": 36,
                    "max_durasi_recovery": 6065026,
                    "total_dibawah_sla_recovery": 5663,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 511465,
                    "nama_posko": "POSKO ULP GEDANGAN",
                    "total": 22776,
                    "total_selesai": 22776,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 40054094,
                    "avg_durasi_response": 1758.6096768528275,
                    "min_durasi_response": -2111,
                    "max_durasi_response": 125119,
                    "total_dibawah_sla_response": 22756,
                    "total_diatas_sla_response": 20,
                    "total_durasi_recovery": 23141619148,
                    "avg_durasi_recovery": 1016052.825254654,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 37056982,
                    "total_dibawah_sla_recovery": 21735,
                    "total_diatas_sla_recovery": 1041
                },
                {
                    "id_posko": 431301,
                    "nama_posko": "POSKO ULP ATAMBUA",
                    "total": 20132,
                    "total_selesai": 20132,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28384889,
                    "avg_durasi_response": 1409.9388535664614,
                    "min_durasi_response": 30,
                    "max_durasi_response": 29352,
                    "total_dibawah_sla_response": 20123,
                    "total_diatas_sla_response": 9,
                    "total_durasi_recovery": 7804712740,
                    "avg_durasi_recovery": 387676.96900456987,
                    "min_durasi_recovery": -19,
                    "max_durasi_recovery": 37064592,
                    "total_dibawah_sla_recovery": 19658,
                    "total_diatas_sla_recovery": 474
                },
                {
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "total": 19167,
                    "total_selesai": 19167,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14657407,
                    "avg_durasi_response": 764.7209787655867,
                    "min_durasi_response": -6978,
                    "max_durasi_response": 372812,
                    "total_dibawah_sla_response": 19164,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 458942339,
                    "avg_durasi_recovery": 23944.401262586736,
                    "min_durasi_recovery": 45,
                    "max_durasi_recovery": 36241443,
                    "total_dibawah_sla_recovery": 19139,
                    "total_diatas_sla_recovery": 28
                },
                {
                    "id_posko": 442201,
                    "nama_posko": "POSKO ULP TALIWANG",
                    "total": 6084,
                    "total_selesai": 6084,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4076511,
                    "avg_durasi_response": 670.0379684418145,
                    "min_durasi_response": 127,
                    "max_durasi_response": 18078,
                    "total_dibawah_sla_response": 6083,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 399475627,
                    "avg_durasi_recovery": 65660.03073635766,
                    "min_durasi_recovery": -366,
                    "max_durasi_recovery": 36846587,
                    "total_dibawah_sla_recovery": 6058,
                    "total_diatas_sla_recovery": 26
                },
                {
                    "id_posko": 516033,
                    "nama_posko": "POSKO ULP KALISAT",
                    "total": 14219,
                    "total_selesai": 14219,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13559300,
                    "avg_durasi_response": 953.6043322315212,
                    "min_durasi_response": -369,
                    "max_durasi_response": 29340,
                    "total_dibawah_sla_response": 14217,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 3857978657,
                    "avg_durasi_recovery": 271325.5965257754,
                    "min_durasi_recovery": -100,
                    "max_durasi_recovery": 37055487,
                    "total_dibawah_sla_recovery": 14024,
                    "total_diatas_sla_recovery": 195
                },
                {
                    "id_posko": 535171,
                    "nama_posko": "POSKO ULP TANJUNG SARI",
                    "total": 15320,
                    "total_selesai": 15320,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9494580,
                    "avg_durasi_response": 619.7506527415144,
                    "min_durasi_response": 99,
                    "max_durasi_response": 2424,
                    "total_dibawah_sla_response": 15320,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1028561186,
                    "avg_durasi_recovery": 67138.45861618799,
                    "min_durasi_recovery": -370,
                    "max_durasi_recovery": 35770395,
                    "total_dibawah_sla_recovery": 15279,
                    "total_diatas_sla_recovery": 41
                },
                {
                    "id_posko": 221201,
                    "nama_posko": "POSKO ULP BANJARBARU",
                    "total": 18661,
                    "total_selesai": 18661,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 47639005,
                    "avg_durasi_response": 2552.8645303038425,
                    "min_durasi_response": 160,
                    "max_durasi_response": 328813,
                    "total_dibawah_sla_response": 18536,
                    "total_diatas_sla_response": 125,
                    "total_durasi_recovery": 44224691621,
                    "avg_durasi_recovery": 2369899.3419966777,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 37061832,
                    "total_dibawah_sla_recovery": 16339,
                    "total_diatas_sla_recovery": 2322
                },
                {
                    "id_posko": 518066,
                    "nama_posko": "POSKO ULP BRONDONG",
                    "total": 12785,
                    "total_selesai": 12785,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17279165,
                    "avg_durasi_response": 1351.5185764567852,
                    "min_durasi_response": 61,
                    "max_durasi_response": 84950,
                    "total_dibawah_sla_response": 12775,
                    "total_diatas_sla_response": 10,
                    "total_durasi_recovery": 1158695833,
                    "avg_durasi_recovery": 90629.31818537349,
                    "min_durasi_recovery": -1532,
                    "max_durasi_recovery": 37050757,
                    "total_dibawah_sla_recovery": 12736,
                    "total_diatas_sla_recovery": 49
                },
                {
                    "id_posko": 538111,
                    "nama_posko": "POSKO ULP CIPAYUNG",
                    "total": 12465,
                    "total_selesai": 12465,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17774653,
                    "avg_durasi_response": 1425.964941837144,
                    "min_durasi_response": 59,
                    "max_durasi_response": 261765,
                    "total_dibawah_sla_response": 12463,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 245932282,
                    "avg_durasi_recovery": 19729.826073004413,
                    "min_durasi_recovery": 19,
                    "max_durasi_recovery": 36409348,
                    "total_dibawah_sla_recovery": 12456,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 520081,
                    "nama_posko": "POSKO ULP CEPU",
                    "total": 9946,
                    "total_selesai": 9946,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14001382,
                    "avg_durasi_response": 1407.7399959782826,
                    "min_durasi_response": -2207,
                    "max_durasi_response": 351377,
                    "total_dibawah_sla_response": 9944,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 1089942129,
                    "avg_durasi_recovery": 109585.97717675447,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 36533936,
                    "total_dibawah_sla_recovery": 9897,
                    "total_diatas_sla_recovery": 49
                },
                {
                    "id_posko": 323801,
                    "nama_posko": "POSKO ULP KOLAKA",
                    "total": 18962,
                    "total_selesai": 18962,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22673885,
                    "avg_durasi_response": 1195.7538761733995,
                    "min_durasi_response": 83,
                    "max_durasi_response": 385350,
                    "total_dibawah_sla_response": 18950,
                    "total_diatas_sla_response": 12,
                    "total_durasi_recovery": 3106677404,
                    "avg_durasi_recovery": 163837.01107478113,
                    "min_durasi_recovery": -1560,
                    "max_durasi_recovery": 36759861,
                    "total_dibawah_sla_recovery": 18791,
                    "total_diatas_sla_recovery": 171
                },
                {
                    "id_posko": 145001,
                    "nama_posko": "POSKO ULP TELUK SEGARA",
                    "total": 4523,
                    "total_selesai": 4523,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5053113,
                    "avg_durasi_response": 1117.2038470042007,
                    "min_durasi_response": 144,
                    "max_durasi_response": 4160,
                    "total_dibawah_sla_response": 4523,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 37618910,
                    "avg_durasi_recovery": 8317.247402166704,
                    "min_durasi_recovery": -79,
                    "max_durasi_recovery": 34193845,
                    "total_dibawah_sla_recovery": 4521,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 141201,
                    "nama_posko": "POSKO ULP SUKARAME",
                    "total": 9076,
                    "total_selesai": 9076,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 75308893,
                    "avg_durasi_response": 8297.586271485236,
                    "min_durasi_response": 281,
                    "max_durasi_response": 168671,
                    "total_dibawah_sla_response": 8127,
                    "total_diatas_sla_response": 949,
                    "total_durasi_recovery": 47214939162,
                    "avg_durasi_recovery": 5202174.874614367,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 37057305,
                    "total_dibawah_sla_recovery": 6697,
                    "total_diatas_sla_recovery": 2379
                },
                {
                    "id_posko": 121155,
                    "nama_posko": "POSKO ULP PEMATANG RAYA",
                    "total": 1075,
                    "total_selesai": 1075,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 549853,
                    "avg_durasi_response": 511.4911627906977,
                    "min_durasi_response": 39,
                    "max_durasi_response": 2714,
                    "total_dibawah_sla_response": 1075,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17138481,
                    "avg_durasi_recovery": 15942.773023255813,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 16480934,
                    "total_dibawah_sla_recovery": 1074,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 112251,
                    "nama_posko": "POSKO ULP BIREUEN",
                    "total": 4572,
                    "total_selesai": 4572,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4667035,
                    "avg_durasi_response": 1020.7863079615048,
                    "min_durasi_response": 104,
                    "max_durasi_response": 4494,
                    "total_dibawah_sla_response": 4572,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 32179651,
                    "avg_durasi_recovery": 7038.418853893263,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 28930521,
                    "total_dibawah_sla_recovery": 4571,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 526531,
                    "nama_posko": "POSKO ULP WONOGIRI",
                    "total": 29110,
                    "total_selesai": 29110,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32587597,
                    "avg_durasi_response": 1119.4639986259017,
                    "min_durasi_response": -3830,
                    "max_durasi_response": 88272,
                    "total_dibawah_sla_response": 29100,
                    "total_diatas_sla_response": 10,
                    "total_durasi_recovery": 1191230609,
                    "avg_durasi_recovery": 40921.697320508414,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 37051401,
                    "total_dibawah_sla_recovery": 29032,
                    "total_diatas_sla_recovery": 78
                },
                {
                    "id_posko": 115511,
                    "nama_posko": "POSKO ULP RIMO",
                    "total": 4965,
                    "total_selesai": 4965,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4724553,
                    "avg_durasi_response": 951.5716012084592,
                    "min_durasi_response": 134,
                    "max_durasi_response": 7433,
                    "total_dibawah_sla_response": 4965,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3880709,
                    "avg_durasi_recovery": 781.6130916414904,
                    "min_durasi_recovery": 45,
                    "max_durasi_recovery": 5771,
                    "total_dibawah_sla_recovery": 4965,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 235301,
                    "nama_posko": "POSKO ULP NUNUKAN",
                    "total": 18302,
                    "total_selesai": 18302,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16451028,
                    "avg_durasi_response": 898.8650420719047,
                    "min_durasi_response": 15,
                    "max_durasi_response": 18905,
                    "total_dibawah_sla_response": 18299,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 278281300,
                    "avg_durasi_recovery": 15204.966670309255,
                    "min_durasi_recovery": -103,
                    "max_durasi_recovery": 32729674,
                    "total_dibawah_sla_recovery": 18284,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 424501,
                    "nama_posko": "POSKO ULP WASIOR",
                    "total": 5230,
                    "total_selesai": 5230,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4477072,
                    "avg_durasi_response": 856.0367112810708,
                    "min_durasi_response": 146,
                    "max_durasi_response": 7670,
                    "total_dibawah_sla_response": 5230,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 214704105,
                    "avg_durasi_recovery": 41052.410133843216,
                    "min_durasi_recovery": 38,
                    "max_durasi_recovery": 24591262,
                    "total_dibawah_sla_recovery": 5214,
                    "total_diatas_sla_recovery": 16
                },
                {
                    "id_posko": 171101,
                    "nama_posko": "POSKO ULP NATAR",
                    "total": 22237,
                    "total_selesai": 22237,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 378634601,
                    "avg_durasi_response": 17027.233934433603,
                    "min_durasi_response": 200,
                    "max_durasi_response": 33961790,
                    "total_dibawah_sla_response": 22221,
                    "total_diatas_sla_response": 16,
                    "total_durasi_recovery": 927843360,
                    "avg_durasi_recovery": 41725.20393938031,
                    "min_durasi_recovery": -40,
                    "max_durasi_recovery": 37090237,
                    "total_dibawah_sla_recovery": 22206,
                    "total_diatas_sla_recovery": 31
                },
                {
                    "id_posko": 515043,
                    "nama_posko": "POSKO ULP NGAWI",
                    "total": 22710,
                    "total_selesai": 22710,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 197846727,
                    "avg_durasi_response": 8711.877014531043,
                    "min_durasi_response": -658,
                    "max_durasi_response": 2988676,
                    "total_dibawah_sla_response": 20287,
                    "total_diatas_sla_response": 2423,
                    "total_durasi_recovery": 3945729152,
                    "avg_durasi_recovery": 173744.12822545134,
                    "min_durasi_recovery": -4903,
                    "max_durasi_recovery": 36936052,
                    "total_dibawah_sla_recovery": 22483,
                    "total_diatas_sla_recovery": 227
                },
                {
                    "id_posko": 544301,
                    "nama_posko": "POSKO KALIMALANG",
                    "total": 162,
                    "total_selesai": 162,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 415891,
                    "avg_durasi_response": 2567.2283950617284,
                    "min_durasi_response": 771,
                    "max_durasi_response": 9773,
                    "total_dibawah_sla_response": 162,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 66041444,
                    "avg_durasi_recovery": 407663.23456790124,
                    "min_durasi_recovery": 29,
                    "max_durasi_recovery": 29619653,
                    "total_dibawah_sla_recovery": 159,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 514592,
                    "nama_posko": "POSKO ULP WARUJAYENG",
                    "total": 12187,
                    "total_selesai": 12187,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43271067,
                    "avg_durasi_response": 3550.592188397473,
                    "min_durasi_response": -2992,
                    "max_durasi_response": 5983088,
                    "total_dibawah_sla_response": 12056,
                    "total_diatas_sla_response": 131,
                    "total_durasi_recovery": 593037118,
                    "avg_durasi_recovery": 48661.45220316731,
                    "min_durasi_recovery": -50,
                    "max_durasi_recovery": 36791920,
                    "total_dibawah_sla_recovery": 12154,
                    "total_diatas_sla_recovery": 33
                },
                {
                    "id_posko": 511423,
                    "nama_posko": "POSKO ULP NGAGEL",
                    "total": 17960,
                    "total_selesai": 17960,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28143151,
                    "avg_durasi_response": 1566.9905902004455,
                    "min_durasi_response": -1046,
                    "max_durasi_response": 75236,
                    "total_dibawah_sla_response": 17955,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 11243841260,
                    "avg_durasi_recovery": 626049.0679287305,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 37044020,
                    "total_dibawah_sla_recovery": 17480,
                    "total_diatas_sla_recovery": 480
                },
                {
                    "id_posko": 537031,
                    "nama_posko": "POSKO ULP CIKARANG KOTA",
                    "total": 43354,
                    "total_selesai": 43354,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 49971644,
                    "avg_durasi_response": 1152.6420630161,
                    "min_durasi_response": 123,
                    "max_durasi_response": 1424521,
                    "total_dibawah_sla_response": 43339,
                    "total_diatas_sla_response": 15,
                    "total_durasi_recovery": 4657081490,
                    "avg_durasi_recovery": 107419.88028786272,
                    "min_durasi_recovery": -3436,
                    "max_durasi_recovery": 36934255,
                    "total_dibawah_sla_recovery": 43178,
                    "total_diatas_sla_recovery": 176
                },
                {
                    "id_posko": 546301,
                    "nama_posko": "POSKO CENGKARENG ( POSKO STT )",
                    "total": 64161,
                    "total_selesai": 64161,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 112202557,
                    "avg_durasi_response": 1748.765714374776,
                    "min_durasi_response": 2,
                    "max_durasi_response": 97973,
                    "total_dibawah_sla_response": 64156,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 24853182752,
                    "avg_durasi_recovery": 387356.53671233304,
                    "min_durasi_recovery": -791,
                    "max_durasi_recovery": 37022560,
                    "total_dibawah_sla_recovery": 62626,
                    "total_diatas_sla_recovery": 1535
                },
                {
                    "id_posko": 520591,
                    "nama_posko": "POSKO ULP SUMBERLAWANG",
                    "total": 28901,
                    "total_selesai": 28901,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 34862110,
                    "avg_durasi_response": 1206.2596449949829,
                    "min_durasi_response": -2802,
                    "max_durasi_response": 87298,
                    "total_dibawah_sla_response": 28893,
                    "total_diatas_sla_response": 8,
                    "total_durasi_recovery": 793895501,
                    "avg_durasi_recovery": 27469.482059444308,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 35382800,
                    "total_dibawah_sla_recovery": 28851,
                    "total_diatas_sla_recovery": 50
                },
                {
                    "id_posko": 123155,
                    "nama_posko": "POSKO ULP BARUS",
                    "total": 4687,
                    "total_selesai": 4687,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1765951,
                    "avg_durasi_response": 376.7764028163004,
                    "min_durasi_response": 36,
                    "max_durasi_response": 2360,
                    "total_dibawah_sla_response": 4687,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2383991,
                    "avg_durasi_recovery": 508.63900149349263,
                    "min_durasi_recovery": 12,
                    "max_durasi_recovery": 4789,
                    "total_dibawah_sla_recovery": 4687,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534251,
                    "nama_posko": "POSKO ULP SUBANG",
                    "total": 18385,
                    "total_selesai": 18385,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42588757,
                    "avg_durasi_response": 2316.4948055480013,
                    "min_durasi_response": 35,
                    "max_durasi_response": 6021375,
                    "total_dibawah_sla_response": 18360,
                    "total_diatas_sla_response": 25,
                    "total_durasi_recovery": 19711871168,
                    "avg_durasi_recovery": 1072171.3988577644,
                    "min_durasi_recovery": -1181,
                    "max_durasi_recovery": 37030471,
                    "total_dibawah_sla_recovery": 17383,
                    "total_diatas_sla_recovery": 1002
                },
                {
                    "id_posko": 312901,
                    "nama_posko": "POSKO ULP KOLONEDALE",
                    "total": 2201,
                    "total_selesai": 2201,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1751561,
                    "avg_durasi_response": 795.8023625624716,
                    "min_durasi_response": 31,
                    "max_durasi_response": 8496,
                    "total_dibawah_sla_response": 2201,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 104993221,
                    "avg_durasi_recovery": 47702.50840527033,
                    "min_durasi_recovery": -138,
                    "max_durasi_recovery": 29082467,
                    "total_dibawah_sla_recovery": 2191,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 225101,
                    "nama_posko": "POSKO ULP PULANG PISAU",
                    "total": 8665,
                    "total_selesai": 8665,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9383616,
                    "avg_durasi_response": 1082.933179457588,
                    "min_durasi_response": 139,
                    "max_durasi_response": 3683,
                    "total_dibawah_sla_response": 8665,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3140348467,
                    "avg_durasi_recovery": 362417.5957299481,
                    "min_durasi_recovery": 40,
                    "max_durasi_recovery": 37052140,
                    "total_dibawah_sla_recovery": 8530,
                    "total_diatas_sla_recovery": 135
                },
                {
                    "id_posko": 129071,
                    "nama_posko": "POSKO ULP PANGURURAN",
                    "total": 1963,
                    "total_selesai": 1963,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 987197,
                    "avg_durasi_response": 502.90219052470707,
                    "min_durasi_response": 86,
                    "max_durasi_response": 822,
                    "total_dibawah_sla_response": 1963,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 775427,
                    "avg_durasi_recovery": 395.0213958227203,
                    "min_durasi_recovery": 30,
                    "max_durasi_recovery": 1253,
                    "total_dibawah_sla_recovery": 1963,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181201,
                    "nama_posko": "POSKO ULP SIMPANG TIGA",
                    "total": 4125,
                    "total_selesai": 4125,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": -5860612,
                    "avg_durasi_response": -1420.7544242424242,
                    "min_durasi_response": -2576822,
                    "max_durasi_response": 2230033,
                    "total_dibawah_sla_response": 4061,
                    "total_diatas_sla_response": 64,
                    "total_durasi_recovery": 4366252449,
                    "avg_durasi_recovery": 1058485.4421818182,
                    "min_durasi_recovery": 149,
                    "max_durasi_recovery": 36970324,
                    "total_dibawah_sla_recovery": 3932,
                    "total_diatas_sla_recovery": 193
                },
                {
                    "id_posko": 535351,
                    "nama_posko": "POSKO ULP BALEENDAH",
                    "total": 24412,
                    "total_selesai": 24412,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18462696,
                    "avg_durasi_response": 756.2959200393249,
                    "min_durasi_response": 121,
                    "max_durasi_response": 4935,
                    "total_dibawah_sla_response": 24412,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 37274782,
                    "avg_durasi_recovery": 1526.9040635752908,
                    "min_durasi_recovery": -1367,
                    "max_durasi_recovery": 12925167,
                    "total_dibawah_sla_recovery": 24410,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "total": 70891,
                    "total_selesai": 70891,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 117193700,
                    "avg_durasi_response": 1653.1534327347617,
                    "min_durasi_response": -11823,
                    "max_durasi_response": 2592137,
                    "total_dibawah_sla_response": 70872,
                    "total_diatas_sla_response": 19,
                    "total_durasi_recovery": 41793586665,
                    "avg_durasi_recovery": 589547.1451242048,
                    "min_durasi_recovery": -1133,
                    "max_durasi_recovery": 37049002,
                    "total_dibawah_sla_recovery": 68866,
                    "total_diatas_sla_recovery": 2025
                },
                {
                    "id_posko": 328401,
                    "nama_posko": "POSKO ULP WANGI WANGI",
                    "total": 5064,
                    "total_selesai": 5064,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4298388,
                    "avg_durasi_response": 848.8127962085308,
                    "min_durasi_response": 47,
                    "max_durasi_response": 132569,
                    "total_dibawah_sla_response": 5063,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 226626232,
                    "avg_durasi_recovery": 44752.41548183254,
                    "min_durasi_recovery": 30,
                    "max_durasi_recovery": 32715737,
                    "total_dibawah_sla_recovery": 5050,
                    "total_diatas_sla_recovery": 14
                },
                {
                    "id_posko": 511812,
                    "nama_posko": "POSKO ULP KRIAN",
                    "total": 38156,
                    "total_selesai": 38156,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 45650304,
                    "avg_durasi_response": 1196.4122025369536,
                    "min_durasi_response": -1277836,
                    "max_durasi_response": 36658,
                    "total_dibawah_sla_response": 38145,
                    "total_diatas_sla_response": 11,
                    "total_durasi_recovery": 2922347998,
                    "avg_durasi_recovery": 76589.4747352972,
                    "min_durasi_recovery": -2327,
                    "max_durasi_recovery": 36849454,
                    "total_dibawah_sla_recovery": 38038,
                    "total_diatas_sla_recovery": 118
                },
                {
                    "id_posko": 325401,
                    "nama_posko": "POSKO ULP TANRU TEDONG",
                    "total": 4877,
                    "total_selesai": 4877,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6851808,
                    "avg_durasi_response": 1404.9226983801518,
                    "min_durasi_response": -6605,
                    "max_durasi_response": 258549,
                    "total_dibawah_sla_response": 4859,
                    "total_diatas_sla_response": 18,
                    "total_durasi_recovery": 2358226170,
                    "avg_durasi_recovery": 483540.32602009433,
                    "min_durasi_recovery": 39,
                    "max_durasi_recovery": 35594500,
                    "total_dibawah_sla_recovery": 4707,
                    "total_diatas_sla_recovery": 170
                },
                {
                    "id_posko": 184101,
                    "nama_posko": "POSKO ULP RENGAT KOTA",
                    "total": 4771,
                    "total_selesai": 4771,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": -11334731,
                    "avg_durasi_response": -2375.755816390694,
                    "min_durasi_response": -2503318,
                    "max_durasi_response": 683397,
                    "total_dibawah_sla_response": 4733,
                    "total_diatas_sla_response": 38,
                    "total_durasi_recovery": 2917780474,
                    "avg_durasi_recovery": 611565.8088451058,
                    "min_durasi_recovery": 69,
                    "max_durasi_recovery": 36956269,
                    "total_dibawah_sla_recovery": 4642,
                    "total_diatas_sla_recovery": 129
                },
                {
                    "id_posko": 534441,
                    "nama_posko": "POSKO ULP PURWAKARTA KOTA",
                    "total": 17003,
                    "total_selesai": 17003,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32644039,
                    "avg_durasi_response": 1919.898782567782,
                    "min_durasi_response": 109,
                    "max_durasi_response": 4748721,
                    "total_dibawah_sla_response": 16985,
                    "total_diatas_sla_response": 18,
                    "total_durasi_recovery": 27586887258,
                    "avg_durasi_recovery": 1622471.7554549198,
                    "min_durasi_recovery": 40,
                    "max_durasi_recovery": 37058974,
                    "total_dibawah_sla_recovery": 15252,
                    "total_diatas_sla_recovery": 1751
                },
                {
                    "id_posko": 142401,
                    "nama_posko": "POSKO ULP MARIANA",
                    "total": 9680,
                    "total_selesai": 9680,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20623620,
                    "avg_durasi_response": 2130.539256198347,
                    "min_durasi_response": 132,
                    "max_durasi_response": 6685452,
                    "total_dibawah_sla_response": 9647,
                    "total_diatas_sla_response": 33,
                    "total_durasi_recovery": 1682635407,
                    "avg_durasi_recovery": 173825.97179752067,
                    "min_durasi_recovery": -29,
                    "max_durasi_recovery": 36609534,
                    "total_dibawah_sla_recovery": 9583,
                    "total_diatas_sla_recovery": 97
                },
                {
                    "id_posko": 131041,
                    "nama_posko": "POSKO ULP PARIAMAN",
                    "total": 12461,
                    "total_selesai": 12461,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13715960,
                    "avg_durasi_response": 1100.7110183773373,
                    "min_durasi_response": 223,
                    "max_durasi_response": 8897,
                    "total_dibawah_sla_response": 12461,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1635873580,
                    "avg_durasi_recovery": 131279.47837252228,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 37070295,
                    "total_dibawah_sla_recovery": 12373,
                    "total_diatas_sla_recovery": 88
                },
                {
                    "id_posko": 513574,
                    "nama_posko": "POSKO ULP KRAKSAAN",
                    "total": 26886,
                    "total_selesai": 26886,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 39201753,
                    "avg_durasi_response": 1458.0730863646506,
                    "min_durasi_response": -4233,
                    "max_durasi_response": 189511,
                    "total_dibawah_sla_response": 26872,
                    "total_diatas_sla_response": 14,
                    "total_durasi_recovery": 4931754268,
                    "avg_durasi_recovery": 183432.05638622332,
                    "min_durasi_recovery": -644,
                    "max_durasi_recovery": 37031534,
                    "total_dibawah_sla_recovery": 26669,
                    "total_diatas_sla_recovery": 217
                },
                {
                    "id_posko": 181111,
                    "nama_posko": "POSKO ULP PEKANBARU KOTA BARAT",
                    "total": 2500,
                    "total_selesai": 2500,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": -30412128,
                    "avg_durasi_response": -12164.8512,
                    "min_durasi_response": -2637157,
                    "max_durasi_response": 3931969,
                    "total_dibawah_sla_response": 2478,
                    "total_diatas_sla_response": 22,
                    "total_durasi_recovery": 3048771108,
                    "avg_durasi_recovery": 1219508.4432,
                    "min_durasi_recovery": 70,
                    "max_durasi_recovery": 36624303,
                    "total_dibawah_sla_recovery": 2386,
                    "total_diatas_sla_recovery": 114
                },
                {
                    "id_posko": 535751,
                    "nama_posko": "POSKO ULP KOPO",
                    "total": 18005,
                    "total_selesai": 18005,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 138591223,
                    "avg_durasi_response": 7697.374229380727,
                    "min_durasi_response": 102,
                    "max_durasi_response": 8699033,
                    "total_dibawah_sla_response": 17888,
                    "total_diatas_sla_response": 117,
                    "total_durasi_recovery": 92026095,
                    "avg_durasi_recovery": 5111.141071924465,
                    "min_durasi_recovery": -135,
                    "max_durasi_recovery": 33646524,
                    "total_dibawah_sla_recovery": 18002,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "total": 20697,
                    "total_selesai": 20697,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27573832,
                    "avg_durasi_response": 1332.2622602309514,
                    "min_durasi_response": -42,
                    "max_durasi_response": 33007,
                    "total_dibawah_sla_response": 20689,
                    "total_diatas_sla_response": 8,
                    "total_durasi_recovery": 5854691293,
                    "avg_durasi_recovery": 282876.3247330531,
                    "min_durasi_recovery": -1940,
                    "max_durasi_recovery": 37074156,
                    "total_dibawah_sla_recovery": 20400,
                    "total_diatas_sla_recovery": 297
                },
                {
                    "id_posko": 123133,
                    "nama_posko": "POSKO ULP DOLOK SANGGUL",
                    "total": 5037,
                    "total_selesai": 5037,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1716439,
                    "avg_durasi_response": 340.7661306333135,
                    "min_durasi_response": -7,
                    "max_durasi_response": 3319,
                    "total_dibawah_sla_response": 5037,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3575440,
                    "avg_durasi_recovery": 709.835219376613,
                    "min_durasi_recovery": 60,
                    "max_durasi_recovery": 5812,
                    "total_dibawah_sla_recovery": 5037,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526541,
                    "nama_posko": "POSKO ULP JATISRONO",
                    "total": 15685,
                    "total_selesai": 15685,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16141205,
                    "avg_durasi_response": 1029.0854319413452,
                    "min_durasi_response": -1080,
                    "max_durasi_response": 618221,
                    "total_dibawah_sla_response": 15679,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 1055559624,
                    "avg_durasi_recovery": 67297.39394325789,
                    "min_durasi_recovery": 15,
                    "max_durasi_recovery": 33929234,
                    "total_dibawah_sla_recovery": 15625,
                    "total_diatas_sla_recovery": 60
                },
                {
                    "id_posko": 315401,
                    "nama_posko": "POSKO ULP MOUTONG",
                    "total": 3267,
                    "total_selesai": 3267,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21188836,
                    "avg_durasi_response": 6485.7165595347415,
                    "min_durasi_response": -29,
                    "max_durasi_response": 18810564,
                    "total_dibawah_sla_response": 3266,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 158857881,
                    "avg_durasi_recovery": 48625.00183654729,
                    "min_durasi_recovery": -86,
                    "max_durasi_recovery": 19168773,
                    "total_dibawah_sla_recovery": 3255,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 412601,
                    "nama_posko": "POSKO ULP TERNATE",
                    "total": 19310,
                    "total_selesai": 19310,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19191308,
                    "avg_durasi_response": 993.8533402382185,
                    "min_durasi_response": -12,
                    "max_durasi_response": 7637,
                    "total_dibawah_sla_response": 19310,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21229365430,
                    "avg_durasi_recovery": 1099397.4847229414,
                    "min_durasi_recovery": -304,
                    "max_durasi_recovery": 36858219,
                    "total_dibawah_sla_recovery": 18188,
                    "total_diatas_sla_recovery": 1122
                },
                {
                    "id_posko": 521091,
                    "nama_posko": "POSKO ULP YOGYAKARTA KOTA",
                    "total": 36348,
                    "total_selesai": 36348,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 71073230,
                    "avg_durasi_response": 1955.3546274898206,
                    "min_durasi_response": 102,
                    "max_durasi_response": 1545658,
                    "total_dibawah_sla_response": 36263,
                    "total_diatas_sla_response": 85,
                    "total_durasi_recovery": 10716314735,
                    "avg_durasi_recovery": 294825.4301474634,
                    "min_durasi_recovery": 4,
                    "max_durasi_recovery": 36820284,
                    "total_dibawah_sla_recovery": 35655,
                    "total_diatas_sla_recovery": 693
                },
                {
                    "id_posko": 414401,
                    "nama_posko": "POSKO ULP KOBISONTA",
                    "total": 2257,
                    "total_selesai": 2257,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1843263,
                    "avg_durasi_response": 816.6871953921134,
                    "min_durasi_response": 226,
                    "max_durasi_response": 2610,
                    "total_dibawah_sla_response": 2257,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1481688,
                    "avg_durasi_recovery": 656.4856003544528,
                    "min_durasi_recovery": 50,
                    "max_durasi_recovery": 1511,
                    "total_dibawah_sla_recovery": 2257,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 415401,
                    "nama_posko": "POSKO ULP MABA",
                    "total": 2626,
                    "total_selesai": 2626,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2376818,
                    "avg_durasi_response": 905.1096725057121,
                    "min_durasi_response": 85,
                    "max_durasi_response": 4856,
                    "total_dibawah_sla_response": 2626,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 453200192,
                    "avg_durasi_recovery": 172581.9466869764,
                    "min_durasi_recovery": 37,
                    "max_durasi_recovery": 27772624,
                    "total_dibawah_sla_recovery": 2567,
                    "total_diatas_sla_recovery": 59
                },
                {
                    "id_posko": 515432,
                    "nama_posko": "POSKO ULP TRENGGALEK",
                    "total": 26867,
                    "total_selesai": 26867,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42603345,
                    "avg_durasi_response": 1585.7127703130234,
                    "min_durasi_response": 27,
                    "max_durasi_response": 77071,
                    "total_dibawah_sla_response": 26829,
                    "total_diatas_sla_response": 38,
                    "total_durasi_recovery": 8181095981,
                    "avg_durasi_recovery": 304503.5166189005,
                    "min_durasi_recovery": -504,
                    "max_durasi_recovery": 36699387,
                    "total_dibawah_sla_recovery": 26436,
                    "total_diatas_sla_recovery": 431
                },
                {
                    "id_posko": 126133,
                    "nama_posko": "POSKO ULP TANJUNG MORAWA",
                    "total": 8351,
                    "total_selesai": 8351,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5356978,
                    "avg_durasi_response": 641.4774278529518,
                    "min_durasi_response": 73,
                    "max_durasi_response": 271647,
                    "total_dibawah_sla_response": 8349,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 180239411,
                    "avg_durasi_recovery": 21582.973416357323,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 36484248,
                    "total_dibawah_sla_recovery": 8337,
                    "total_diatas_sla_recovery": 14
                },
                {
                    "id_posko": 115531,
                    "nama_posko": "POSKO ULP BLANG PIDIE",
                    "total": 8285,
                    "total_selesai": 8285,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7668529,
                    "avg_durasi_response": 925.5919130959566,
                    "min_durasi_response": 188,
                    "max_durasi_response": 3182,
                    "total_dibawah_sla_response": 8285,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 39194626,
                    "avg_durasi_recovery": 4730.793723596862,
                    "min_durasi_recovery": 95,
                    "max_durasi_recovery": 31658967,
                    "total_dibawah_sla_recovery": 8284,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 327701,
                    "nama_posko": "POSKO ULP TANETE",
                    "total": 2190,
                    "total_selesai": 2190,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17587662,
                    "avg_durasi_response": 8030.895890410959,
                    "min_durasi_response": 138,
                    "max_durasi_response": 1546866,
                    "total_dibawah_sla_response": 2073,
                    "total_diatas_sla_response": 117,
                    "total_durasi_recovery": 314774138,
                    "avg_durasi_recovery": 143732.48310502284,
                    "min_durasi_recovery": -202,
                    "max_durasi_recovery": 35109327,
                    "total_dibawah_sla_recovery": 2177,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 431601,
                    "nama_posko": "POSKO ULP KALABAHI",
                    "total": 8748,
                    "total_selesai": 8748,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11014758,
                    "avg_durasi_response": 1259.1172839506173,
                    "min_durasi_response": 72,
                    "max_durasi_response": 27271,
                    "total_dibawah_sla_response": 8747,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1740942647,
                    "avg_durasi_recovery": 199010.36202560586,
                    "min_durasi_recovery": -224,
                    "max_durasi_recovery": 36889673,
                    "total_dibawah_sla_recovery": 8656,
                    "total_diatas_sla_recovery": 92
                },
                {
                    "id_posko": 114441,
                    "nama_posko": "POSKO ULP TEUNOM",
                    "total": 6754,
                    "total_selesai": 6754,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6028358,
                    "avg_durasi_response": 892.5611489487711,
                    "min_durasi_response": 40,
                    "max_durasi_response": 5926,
                    "total_dibawah_sla_response": 6754,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4609833,
                    "avg_durasi_recovery": 682.5337577731715,
                    "min_durasi_recovery": 8,
                    "max_durasi_recovery": 5238,
                    "total_dibawah_sla_recovery": 6754,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224101,
                    "nama_posko": "POSKO ULP PALANGKARAYA BARAT",
                    "total": 6271,
                    "total_selesai": 6271,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9349381,
                    "avg_durasi_response": 1490.8915643438047,
                    "min_durasi_response": 303,
                    "max_durasi_response": 6451,
                    "total_dibawah_sla_response": 6271,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4680937201,
                    "avg_durasi_recovery": 746441.9073512997,
                    "min_durasi_recovery": -816,
                    "max_durasi_recovery": 36870946,
                    "total_dibawah_sla_recovery": 6029,
                    "total_diatas_sla_recovery": 242
                },
                {
                    "id_posko": 321411,
                    "nama_posko": "POSKO ULP KALEBAJENG",
                    "total": 8753,
                    "total_selesai": 8753,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036931,
                    "avg_durasi_response": 1146.684679538444,
                    "min_durasi_response": -86,
                    "max_durasi_response": 1253804,
                    "total_dibawah_sla_response": 8747,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 60891361,
                    "avg_durasi_recovery": 6956.627556266423,
                    "min_durasi_recovery": -141,
                    "max_durasi_recovery": 24790922,
                    "total_dibawah_sla_recovery": 8749,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 412911,
                    "nama_posko": "POSKO ULP DOFA",
                    "total": 297,
                    "total_selesai": 297,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 236674,
                    "avg_durasi_response": 796.8821548821549,
                    "min_durasi_response": 327,
                    "max_durasi_response": 1599,
                    "total_dibawah_sla_response": 297,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 222930848,
                    "avg_durasi_recovery": 750608.9158249159,
                    "min_durasi_recovery": 75,
                    "max_durasi_recovery": 28083556,
                    "total_dibawah_sla_recovery": 286,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 562301,
                    "nama_posko": "POSKO ULP MALINGPING",
                    "total": 9371,
                    "total_selesai": 9371,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10897872,
                    "avg_durasi_response": 1162.9358659694803,
                    "min_durasi_response": 64,
                    "max_durasi_response": 7126,
                    "total_dibawah_sla_response": 9371,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 546359477,
                    "avg_durasi_recovery": 58303.22025397503,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 36697897,
                    "total_dibawah_sla_recovery": 9340,
                    "total_diatas_sla_recovery": 31
                },
                {
                    "id_posko": 534311,
                    "nama_posko": "POSKO ULP PLERED",
                    "total": 7385,
                    "total_selesai": 7385,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 44760093,
                    "avg_durasi_response": 6060.94691943128,
                    "min_durasi_response": 50,
                    "max_durasi_response": 5926084,
                    "total_dibawah_sla_response": 7373,
                    "total_diatas_sla_response": 12,
                    "total_durasi_recovery": 1710345022,
                    "avg_durasi_recovery": 231597.15937711578,
                    "min_durasi_recovery": -81,
                    "max_durasi_recovery": 36248325,
                    "total_dibawah_sla_recovery": 7264,
                    "total_diatas_sla_recovery": 121
                },
                {
                    "id_posko": 311801,
                    "nama_posko": "POSKO ULP MOTOLING",
                    "total": 4452,
                    "total_selesai": 4452,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2852104,
                    "avg_durasi_response": 640.6343216531895,
                    "min_durasi_response": -46,
                    "max_durasi_response": 12958,
                    "total_dibawah_sla_response": 4450,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 90915724,
                    "avg_durasi_recovery": 20421.321653189578,
                    "min_durasi_recovery": -79,
                    "max_durasi_recovery": 28942602,
                    "total_dibawah_sla_recovery": 4447,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 327001,
                    "nama_posko": "POSKO ULP BULUKUMBA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 105753,
                    "avg_durasi_response": 105753,
                    "min_durasi_response": 105753,
                    "max_durasi_response": 105753,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 633,
                    "avg_durasi_recovery": 633,
                    "min_durasi_recovery": 633,
                    "max_durasi_recovery": 633,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536951,
                    "nama_posko": "POSKO ULP SUKANAGARA",
                    "total": 24944,
                    "total_selesai": 24944,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15540099,
                    "avg_durasi_response": 622.9994788325849,
                    "min_durasi_response": -107,
                    "max_durasi_response": 56659,
                    "total_dibawah_sla_response": 24940,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 313355243,
                    "avg_durasi_recovery": 12562.349382617062,
                    "min_durasi_recovery": -81,
                    "max_durasi_recovery": 29890894,
                    "total_dibawah_sla_recovery": 24923,
                    "total_diatas_sla_recovery": 21
                },
                {
                    "id_posko": 232221,
                    "nama_posko": "POSKO ULP LONGIKIS",
                    "total": 512,
                    "total_selesai": 512,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 605274,
                    "avg_durasi_response": 1182.17578125,
                    "min_durasi_response": 340,
                    "max_durasi_response": 9328,
                    "total_dibawah_sla_response": 512,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 87920926,
                    "avg_durasi_recovery": 171720.55859375,
                    "min_durasi_recovery": 127,
                    "max_durasi_recovery": 27892004,
                    "total_dibawah_sla_recovery": 506,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 511054,
                    "nama_posko": "POSKO ULP KENJERAN",
                    "total": 15025,
                    "total_selesai": 15025,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16763260,
                    "avg_durasi_response": 1115.6911813643926,
                    "min_durasi_response": -3419,
                    "max_durasi_response": 62247,
                    "total_dibawah_sla_response": 15020,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 12893013012,
                    "avg_durasi_recovery": 858104.027420965,
                    "min_durasi_recovery": 14,
                    "max_durasi_recovery": 37057038,
                    "total_dibawah_sla_recovery": 14427,
                    "total_diatas_sla_recovery": 598
                },
                {
                    "id_posko": 133331,
                    "nama_posko": "POSKO ULP SAWAH LUNTO",
                    "total": 2688,
                    "total_selesai": 2688,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2333151,
                    "avg_durasi_response": 867.9877232142857,
                    "min_durasi_response": 254,
                    "max_durasi_response": 4480,
                    "total_dibawah_sla_response": 2688,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 649887619,
                    "avg_durasi_recovery": 241773.6677827381,
                    "min_durasi_recovery": 64,
                    "max_durasi_recovery": 35086807,
                    "total_dibawah_sla_recovery": 2660,
                    "total_diatas_sla_recovery": 28
                },
                {
                    "id_posko": 141101,
                    "nama_posko": "POSKO ULP KENTEN",
                    "total": 16211,
                    "total_selesai": 16211,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46470743,
                    "avg_durasi_response": 2866.6179137622603,
                    "min_durasi_response": 275,
                    "max_durasi_response": 857942,
                    "total_dibawah_sla_response": 15944,
                    "total_diatas_sla_response": 267,
                    "total_durasi_recovery": 92932819705,
                    "avg_durasi_recovery": 5732701.234038616,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 37023699,
                    "total_dibawah_sla_recovery": 12139,
                    "total_diatas_sla_recovery": 4072
                },
                {
                    "id_posko": 183061,
                    "nama_posko": "POSKO ULP TANJUNG BATU",
                    "total": 539,
                    "total_selesai": 539,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 500102,
                    "avg_durasi_response": 927.8330241187384,
                    "min_durasi_response": 296,
                    "max_durasi_response": 150809,
                    "total_dibawah_sla_response": 537,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 267854646,
                    "avg_durasi_recovery": 496947.3951762523,
                    "min_durasi_recovery": 213,
                    "max_durasi_recovery": 34563226,
                    "total_dibawah_sla_recovery": 529,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 324501,
                    "nama_posko": "POSKO ULP LAKAWAN",
                    "total": 4590,
                    "total_selesai": 4590,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11685877,
                    "avg_durasi_response": 2545.9427015250544,
                    "min_durasi_response": -7016,
                    "max_durasi_response": 1350982,
                    "total_dibawah_sla_response": 4562,
                    "total_diatas_sla_response": 28,
                    "total_durasi_recovery": 1206813111,
                    "avg_durasi_recovery": 262922.24640522874,
                    "min_durasi_recovery": 15,
                    "max_durasi_recovery": 33859632,
                    "total_dibawah_sla_recovery": 4523,
                    "total_diatas_sla_recovery": 67
                },
                {
                    "id_posko": 425101,
                    "nama_posko": "POSKO ULP MERAUKE KOTA",
                    "total": 3708,
                    "total_selesai": 3708,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4006585,
                    "avg_durasi_response": 1080.5245415318232,
                    "min_durasi_response": 38,
                    "max_durasi_response": 5161,
                    "total_dibawah_sla_response": 3708,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 250211655,
                    "avg_durasi_recovery": 67478.8713592233,
                    "min_durasi_recovery": -2407,
                    "max_durasi_recovery": 27090068,
                    "total_dibawah_sla_recovery": 3690,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 532771,
                    "nama_posko": "POSKO ULP PAMEUNGPEUK",
                    "total": 10138,
                    "total_selesai": 10138,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6416546,
                    "avg_durasi_response": 632.9202998619057,
                    "min_durasi_response": -42,
                    "max_durasi_response": 86888,
                    "total_dibawah_sla_response": 10137,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 185618855,
                    "avg_durasi_recovery": 18309.218287630698,
                    "min_durasi_recovery": -415,
                    "max_durasi_recovery": 36411576,
                    "total_dibawah_sla_recovery": 10131,
                    "total_diatas_sla_recovery": 7
                },
                {
                    "id_posko": 533311,
                    "nama_posko": "POSKO ULP SUMBER",
                    "total": 29337,
                    "total_selesai": 29337,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 102949630,
                    "avg_durasi_response": 3509.2078262944406,
                    "min_durasi_response": -246317,
                    "max_durasi_response": 9274171,
                    "total_dibawah_sla_response": 29167,
                    "total_diatas_sla_response": 170,
                    "total_durasi_recovery": 19005731433,
                    "avg_durasi_recovery": 647841.6822783516,
                    "min_durasi_recovery": -106,
                    "max_durasi_recovery": 36944789,
                    "total_dibawah_sla_recovery": 28483,
                    "total_diatas_sla_recovery": 854
                },
                {
                    "id_posko": 213801,
                    "nama_posko": "POSKO ULP NANGA PINOH",
                    "total": 3087,
                    "total_selesai": 3087,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2228762,
                    "avg_durasi_response": 721.9831551668286,
                    "min_durasi_response": 49,
                    "max_durasi_response": 4504,
                    "total_dibawah_sla_response": 3087,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 415786784,
                    "avg_durasi_recovery": 134689.5963718821,
                    "min_durasi_recovery": 40,
                    "max_durasi_recovery": 36980681,
                    "total_dibawah_sla_recovery": 3069,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 411401,
                    "nama_posko": "POSKO ULP NUSANIWE",
                    "total": 3104,
                    "total_selesai": 3104,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2806283,
                    "avg_durasi_response": 904.0860180412371,
                    "min_durasi_response": 186,
                    "max_durasi_response": 43599,
                    "total_dibawah_sla_response": 3100,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 1831938435,
                    "avg_durasi_recovery": 590186.3514819588,
                    "min_durasi_recovery": 87,
                    "max_durasi_recovery": 35680461,
                    "total_dibawah_sla_recovery": 3017,
                    "total_diatas_sla_recovery": 87
                },
                {
                    "id_posko": 511201,
                    "nama_posko": "POSKO ULP GIRI",
                    "total": 23545,
                    "total_selesai": 23545,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19608707,
                    "avg_durasi_response": 832.8183053726906,
                    "min_durasi_response": -6258,
                    "max_durasi_response": 47568,
                    "total_dibawah_sla_response": 23529,
                    "total_diatas_sla_response": 16,
                    "total_durasi_recovery": 5752882254,
                    "avg_durasi_recovery": 244335.62344446804,
                    "min_durasi_recovery": -653,
                    "max_durasi_recovery": 37086269,
                    "total_dibawah_sla_recovery": 23310,
                    "total_diatas_sla_recovery": 235
                },
                {
                    "id_posko": 566501,
                    "nama_posko": "POSKO SEPATAN",
                    "total": 48376,
                    "total_selesai": 48376,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70280186,
                    "avg_durasi_response": 1452.790350587068,
                    "min_durasi_response": -43319,
                    "max_durasi_response": 587540,
                    "total_dibawah_sla_response": 48175,
                    "total_diatas_sla_response": 201,
                    "total_durasi_recovery": 103140809961,
                    "avg_durasi_recovery": 2132065.6929262443,
                    "min_durasi_recovery": -160,
                    "max_durasi_recovery": 37092900,
                    "total_dibawah_sla_recovery": 42927,
                    "total_diatas_sla_recovery": 5449
                },
                {
                    "id_posko": 422401,
                    "nama_posko": "POSKO ULP WAROPEN",
                    "total": 2468,
                    "total_selesai": 2468,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1570902,
                    "avg_durasi_response": 636.5081037277148,
                    "min_durasi_response": 93,
                    "max_durasi_response": 8491,
                    "total_dibawah_sla_response": 2468,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 98590865,
                    "avg_durasi_recovery": 39947.67625607779,
                    "min_durasi_recovery": -120,
                    "max_durasi_recovery": 26918385,
                    "total_dibawah_sla_recovery": 2462,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 128011,
                    "nama_posko": "POSKO ULP MEDAN TIMUR",
                    "total": 22029,
                    "total_selesai": 22029,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19254665,
                    "avg_durasi_response": 874.0598756185029,
                    "min_durasi_response": 85,
                    "max_durasi_response": 4106,
                    "total_dibawah_sla_response": 22029,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 322626132,
                    "avg_durasi_recovery": 14645.518725316628,
                    "min_durasi_recovery": 2,
                    "max_durasi_recovery": 35673116,
                    "total_dibawah_sla_recovery": 22014,
                    "total_diatas_sla_recovery": 15
                },
                {
                    "id_posko": 522531,
                    "nama_posko": "POSKO ULP PEMALANG",
                    "total": 16225,
                    "total_selesai": 16225,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22819315,
                    "avg_durasi_response": 1406.4292758089368,
                    "min_durasi_response": -3646,
                    "max_durasi_response": 148606,
                    "total_dibawah_sla_response": 16222,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 935785185,
                    "avg_durasi_recovery": 57675.51217257319,
                    "min_durasi_recovery": -1026,
                    "max_durasi_recovery": 36708043,
                    "total_dibawah_sla_recovery": 16177,
                    "total_diatas_sla_recovery": 48
                },
                {
                    "id_posko": 541201,
                    "nama_posko": "POSKO GROGOL ( DISJAYA )",
                    "total": 1373,
                    "total_selesai": 1373,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3679688,
                    "avg_durasi_response": 2680.0349599417336,
                    "min_durasi_response": 279,
                    "max_durasi_response": 334936,
                    "total_dibawah_sla_response": 1371,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 769768999,
                    "avg_durasi_recovery": 560647.4865258558,
                    "min_durasi_recovery": 7,
                    "max_durasi_recovery": 35743357,
                    "total_dibawah_sla_recovery": 1331,
                    "total_diatas_sla_recovery": 42
                },
                {
                    "id_posko": 425301,
                    "nama_posko": "POSKO ULP KUPRIK",
                    "total": 874,
                    "total_selesai": 874,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 806741,
                    "avg_durasi_response": 923.0446224256293,
                    "min_durasi_response": 69,
                    "max_durasi_response": 3437,
                    "total_dibawah_sla_response": 874,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 26435644,
                    "avg_durasi_recovery": 30246.732265446226,
                    "min_durasi_recovery": -503,
                    "max_durasi_recovery": 7155635,
                    "total_dibawah_sla_recovery": 869,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 538211,
                    "nama_posko": "POSKO ULP BOGOR TIMUR",
                    "total": 20090,
                    "total_selesai": 20090,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 39052562,
                    "avg_durasi_response": 1943.880637132902,
                    "min_durasi_response": 135,
                    "max_durasi_response": 241532,
                    "total_dibawah_sla_response": 20074,
                    "total_diatas_sla_response": 16,
                    "total_durasi_recovery": 911315823,
                    "avg_durasi_recovery": 45361.663663514184,
                    "min_durasi_recovery": -597,
                    "max_durasi_recovery": 36975193,
                    "total_dibawah_sla_recovery": 20050,
                    "total_diatas_sla_recovery": 40
                },
                {
                    "id_posko": 536511,
                    "nama_posko": "POSKO ULP SUKARAJA",
                    "total": 15004,
                    "total_selesai": 15004,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11462449,
                    "avg_durasi_response": 763.9595441215675,
                    "min_durasi_response": -458,
                    "max_durasi_response": 5309,
                    "total_dibawah_sla_response": 15004,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2044841517,
                    "avg_durasi_recovery": 136286.4247533991,
                    "min_durasi_recovery": -183,
                    "max_durasi_recovery": 36967599,
                    "total_dibawah_sla_recovery": 14897,
                    "total_diatas_sla_recovery": 107
                },
                {
                    "id_posko": 161001,
                    "nama_posko": "POSKO ULP PANGKALPINANG",
                    "total": 26250,
                    "total_selesai": 26250,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 37820449,
                    "avg_durasi_response": 1440.7790095238095,
                    "min_durasi_response": -775180,
                    "max_durasi_response": 438266,
                    "total_dibawah_sla_response": 26222,
                    "total_diatas_sla_response": 28,
                    "total_durasi_recovery": 8937665313,
                    "avg_durasi_recovery": 340482.4881142857,
                    "min_durasi_recovery": -93,
                    "max_durasi_recovery": 37044895,
                    "total_dibawah_sla_recovery": 25762,
                    "total_diatas_sla_recovery": 488
                },
                {
                    "id_posko": 514087,
                    "nama_posko": "POSKO ULP WLINGI",
                    "total": 10723,
                    "total_selesai": 10723,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15640217,
                    "avg_durasi_response": 1458.5672852746434,
                    "min_durasi_response": -3204,
                    "max_durasi_response": 958199,
                    "total_dibawah_sla_response": 10704,
                    "total_diatas_sla_response": 19,
                    "total_durasi_recovery": 1008536303,
                    "avg_durasi_recovery": 94053.55805278373,
                    "min_durasi_recovery": -149,
                    "max_durasi_recovery": 37018867,
                    "total_dibawah_sla_recovery": 10683,
                    "total_diatas_sla_recovery": 40
                },
                {
                    "id_posko": 112221,
                    "nama_posko": "POSKO ULP GEUDONG",
                    "total": 2882,
                    "total_selesai": 2882,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2517685,
                    "avg_durasi_response": 873.589521165857,
                    "min_durasi_response": 185,
                    "max_durasi_response": 4151,
                    "total_dibawah_sla_response": 2882,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2847534,
                    "avg_durasi_recovery": 988.0409437890354,
                    "min_durasi_recovery": 106,
                    "max_durasi_recovery": 5118,
                    "total_dibawah_sla_recovery": 2882,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524521,
                    "nama_posko": "POSKO ULP BATANG",
                    "total": 34527,
                    "total_selesai": 34527,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 54090404,
                    "avg_durasi_response": 1566.611753120746,
                    "min_durasi_response": -793,
                    "max_durasi_response": 351923,
                    "total_dibawah_sla_response": 34508,
                    "total_diatas_sla_response": 19,
                    "total_durasi_recovery": 3212734055,
                    "avg_durasi_recovery": 93049.90456743997,
                    "min_durasi_recovery": 19,
                    "max_durasi_recovery": 37012451,
                    "total_dibawah_sla_recovery": 34360,
                    "total_diatas_sla_recovery": 167
                },
                {
                    "id_posko": 222201,
                    "nama_posko": "POSKO ULP KANDANGAN",
                    "total": 2277,
                    "total_selesai": 2277,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1970822,
                    "avg_durasi_response": 865.534475186649,
                    "min_durasi_response": 134,
                    "max_durasi_response": 5354,
                    "total_dibawah_sla_response": 2277,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 477956805,
                    "avg_durasi_recovery": 209906.3702239789,
                    "min_durasi_recovery": 89,
                    "max_durasi_recovery": 30802358,
                    "total_dibawah_sla_recovery": 2252,
                    "total_diatas_sla_recovery": 25
                },
                {
                    "id_posko": 511401,
                    "nama_posko": "POSKO ULP DARMO PERMAI",
                    "total": 28573,
                    "total_selesai": 28573,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 40611798,
                    "avg_durasi_response": 1421.3347565883876,
                    "min_durasi_response": -4454,
                    "max_durasi_response": 24361,
                    "total_dibawah_sla_response": 28563,
                    "total_diatas_sla_response": 10,
                    "total_durasi_recovery": 27073991423,
                    "avg_durasi_recovery": 947537.5852378119,
                    "min_durasi_recovery": -641,
                    "max_durasi_recovery": 36783720,
                    "total_dibawah_sla_recovery": 27466,
                    "total_diatas_sla_recovery": 1107
                },
                {
                    "id_posko": 125111,
                    "nama_posko": "POSKO ULP TANJUNG BALAI",
                    "total": 6123,
                    "total_selesai": 6123,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2395709,
                    "avg_durasi_response": 391.26392291360446,
                    "min_durasi_response": -129,
                    "max_durasi_response": 7287,
                    "total_dibawah_sla_response": 6123,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1834742,
                    "avg_durasi_recovery": 299.6475583864119,
                    "min_durasi_recovery": -118,
                    "max_durasi_recovery": 7662,
                    "total_dibawah_sla_recovery": 6123,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 544101,
                    "nama_posko": "POSKO KAMPUNG MELAYU",
                    "total": 17214,
                    "total_selesai": 17214,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21709477,
                    "avg_durasi_response": 1261.1523759730453,
                    "min_durasi_response": -9,
                    "max_durasi_response": 19367,
                    "total_dibawah_sla_response": 17212,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 8642604851,
                    "avg_durasi_recovery": 502068.36592308583,
                    "min_durasi_recovery": -82,
                    "max_durasi_recovery": 37032889,
                    "total_dibawah_sla_recovery": 16768,
                    "total_diatas_sla_recovery": 446
                },
                {
                    "id_posko": 317601,
                    "nama_posko": "POSKO ULP KOTAMOBAGU",
                    "total": 5208,
                    "total_selesai": 5208,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6765984,
                    "avg_durasi_response": 1299.152073732719,
                    "min_durasi_response": 64,
                    "max_durasi_response": 30065,
                    "total_dibawah_sla_response": 5203,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 5594562202,
                    "avg_durasi_recovery": 1074224.6931643626,
                    "min_durasi_recovery": -235,
                    "max_durasi_recovery": 37038438,
                    "total_dibawah_sla_recovery": 4937,
                    "total_diatas_sla_recovery": 271
                },
                {
                    "id_posko": 232111,
                    "nama_posko": "POSKO ULP SAMBOJA",
                    "total": 665,
                    "total_selesai": 665,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1182843,
                    "avg_durasi_response": 1778.7112781954888,
                    "min_durasi_response": 338,
                    "max_durasi_response": 74923,
                    "total_dibawah_sla_response": 658,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 276602077,
                    "avg_durasi_recovery": 415942.9729323308,
                    "min_durasi_recovery": -1,
                    "max_durasi_recovery": 36623546,
                    "total_dibawah_sla_recovery": 653,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 134531,
                    "nama_posko": "POSKO ULP LIMA PULUH KOTA",
                    "total": 10021,
                    "total_selesai": 10021,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11077704,
                    "avg_durasi_response": 1105.4489571899012,
                    "min_durasi_response": 79,
                    "max_durasi_response": 514586,
                    "total_dibawah_sla_response": 10018,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 3252597199,
                    "avg_durasi_recovery": 324578.1058776569,
                    "min_durasi_recovery": 22,
                    "max_durasi_recovery": 36841821,
                    "total_dibawah_sla_recovery": 9856,
                    "total_diatas_sla_recovery": 165
                },
                {
                    "id_posko": 321211,
                    "nama_posko": "POSKO ULP MATTOANGING",
                    "total": 23699,
                    "total_selesai": 23699,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 34368272,
                    "avg_durasi_response": 1450.1992489134564,
                    "min_durasi_response": 18,
                    "max_durasi_response": 218755,
                    "total_dibawah_sla_response": 23687,
                    "total_diatas_sla_response": 12,
                    "total_durasi_recovery": 16595230851,
                    "avg_durasi_recovery": 700250.2574370226,
                    "min_durasi_recovery": -109,
                    "max_durasi_recovery": 37046274,
                    "total_dibawah_sla_recovery": 22972,
                    "total_diatas_sla_recovery": 727
                },
                {
                    "id_posko": 315501,
                    "nama_posko": "POSKO ULP KOTARAYA",
                    "total": 3886,
                    "total_selesai": 3886,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3271995,
                    "avg_durasi_response": 841.9956253216675,
                    "min_durasi_response": -56,
                    "max_durasi_response": 7469,
                    "total_dibawah_sla_response": 3886,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 289597200,
                    "avg_durasi_recovery": 74523.21152856408,
                    "min_durasi_recovery": -79,
                    "max_durasi_recovery": 35531800,
                    "total_dibawah_sla_recovery": 3861,
                    "total_diatas_sla_recovery": 25
                },
                {
                    "id_posko": 431001,
                    "nama_posko": "POSKO ULP KUPANG",
                    "total": 36832,
                    "total_selesai": 36832,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 45682518,
                    "avg_durasi_response": 1240.294254995656,
                    "min_durasi_response": -122,
                    "max_durasi_response": 42078,
                    "total_dibawah_sla_response": 36819,
                    "total_diatas_sla_response": 13,
                    "total_durasi_recovery": 50383474414,
                    "avg_durasi_recovery": 1367926.6511185926,
                    "min_durasi_recovery": 11,
                    "max_durasi_recovery": 37062734,
                    "total_dibawah_sla_recovery": 33954,
                    "total_diatas_sla_recovery": 2878
                },
                {
                    "id_posko": 183011,
                    "nama_posko": "POSKO ULP BINTAN CENTER",
                    "total": 840,
                    "total_selesai": 840,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1077729,
                    "avg_durasi_response": 1283.0107142857144,
                    "min_durasi_response": -1408689,
                    "max_durasi_response": 1473506,
                    "total_dibawah_sla_response": 834,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 532113010,
                    "avg_durasi_recovery": 633467.869047619,
                    "min_durasi_recovery": 136,
                    "max_durasi_recovery": 35412348,
                    "total_dibawah_sla_recovery": 820,
                    "total_diatas_sla_recovery": 20
                },
                {
                    "id_posko": 111131,
                    "nama_posko": "POSKO ULP JANTHO",
                    "total": 4175,
                    "total_selesai": 4175,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5314008,
                    "avg_durasi_response": 1272.8162874251498,
                    "min_durasi_response": 140,
                    "max_durasi_response": 2702,
                    "total_dibawah_sla_response": 4175,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4278571,
                    "avg_durasi_recovery": 1024.8074251497005,
                    "min_durasi_recovery": 94,
                    "max_durasi_recovery": 5041,
                    "total_dibawah_sla_recovery": 4175,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 325701,
                    "nama_posko": "POSKO ULP PAJALESANG",
                    "total": 4662,
                    "total_selesai": 4662,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4279431,
                    "avg_durasi_response": 917.9388674388674,
                    "min_durasi_response": -6255,
                    "max_durasi_response": 20688,
                    "total_dibawah_sla_response": 4655,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 576543198,
                    "avg_durasi_recovery": 123668.63963963964,
                    "min_durasi_recovery": 21,
                    "max_durasi_recovery": 28561130,
                    "total_dibawah_sla_recovery": 4619,
                    "total_diatas_sla_recovery": 43
                },
                {
                    "id_posko": 315011,
                    "nama_posko": "POSKO ULP TOLITOLI",
                    "total": 4602,
                    "total_selesai": 4602,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3811051,
                    "avg_durasi_response": 828.1292916123425,
                    "min_durasi_response": -28,
                    "max_durasi_response": 410379,
                    "total_dibawah_sla_response": 4593,
                    "total_diatas_sla_response": 9,
                    "total_durasi_recovery": 569038801,
                    "avg_durasi_recovery": 123650.32616253803,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 28931441,
                    "total_dibawah_sla_recovery": 4563,
                    "total_diatas_sla_recovery": 39
                },
                {
                    "id_posko": 131031,
                    "nama_posko": "POSKO ULP INDARUNG",
                    "total": 17936,
                    "total_selesai": 17936,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24153451,
                    "avg_durasi_response": 1346.6464652096342,
                    "min_durasi_response": -1810,
                    "max_durasi_response": 436037,
                    "total_dibawah_sla_response": 17930,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 54689894929,
                    "avg_durasi_recovery": 3049168.985782783,
                    "min_durasi_recovery": 2,
                    "max_durasi_recovery": 37090708,
                    "total_dibawah_sla_recovery": 15337,
                    "total_diatas_sla_recovery": 2599
                },
                {
                    "id_posko": 221101,
                    "nama_posko": "POSKO ULP AHMAD YANI",
                    "total": 14896,
                    "total_selesai": 14896,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30264324,
                    "avg_durasi_response": 2031.7081095596134,
                    "min_durasi_response": 110,
                    "max_durasi_response": 59294,
                    "total_dibawah_sla_response": 14878,
                    "total_diatas_sla_response": 18,
                    "total_durasi_recovery": 30085947630,
                    "avg_durasi_recovery": 2019733.326396348,
                    "min_durasi_recovery": 11,
                    "max_durasi_recovery": 37046178,
                    "total_dibawah_sla_recovery": 13354,
                    "total_diatas_sla_recovery": 1542
                },
                {
                    "id_posko": 543601,
                    "nama_posko": "POSKO CIPUTAT",
                    "total": 83437,
                    "total_selesai": 83437,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 133688912,
                    "avg_durasi_response": 1602.2737154979206,
                    "min_durasi_response": 38,
                    "max_durasi_response": 112643,
                    "total_dibawah_sla_response": 83427,
                    "total_diatas_sla_response": 10,
                    "total_durasi_recovery": 30734501643,
                    "avg_durasi_recovery": 368355.7851193116,
                    "min_durasi_recovery": -34730,
                    "max_durasi_recovery": 37060132,
                    "total_dibawah_sla_recovery": 81885,
                    "total_diatas_sla_recovery": 1552
                },
                {
                    "id_posko": 213301,
                    "nama_posko": "POSKO ULP PUTUSSIBAU",
                    "total": 1772,
                    "total_selesai": 1772,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1159036,
                    "avg_durasi_response": 654.0835214446953,
                    "min_durasi_response": 33,
                    "max_durasi_response": 4345,
                    "total_dibawah_sla_response": 1772,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 121336797,
                    "avg_durasi_recovery": 68474.49040632055,
                    "min_durasi_recovery": 35,
                    "max_durasi_recovery": 29530073,
                    "total_dibawah_sla_recovery": 1766,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 553305,
                    "nama_posko": "POSKO ULP NEGARA",
                    "total": 14588,
                    "total_selesai": 14588,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22281259,
                    "avg_durasi_response": 1527.3690019193857,
                    "min_durasi_response": 275,
                    "max_durasi_response": 44516,
                    "total_dibawah_sla_response": 14563,
                    "total_diatas_sla_response": 25,
                    "total_durasi_recovery": 2298497477,
                    "avg_durasi_recovery": 157560.83609816286,
                    "min_durasi_recovery": -475,
                    "max_durasi_recovery": 37013335,
                    "total_dibawah_sla_recovery": 14501,
                    "total_diatas_sla_recovery": 87
                },
                {
                    "id_posko": 122231,
                    "nama_posko": "POSKO ULP KUALA",
                    "total": 2281,
                    "total_selesai": 2281,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1508198,
                    "avg_durasi_response": 661.2003507233669,
                    "min_durasi_response": 70,
                    "max_durasi_response": 6710,
                    "total_dibawah_sla_response": 2281,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 909466,
                    "avg_durasi_recovery": 398.7137220517317,
                    "min_durasi_recovery": -1936,
                    "max_durasi_recovery": 6298,
                    "total_dibawah_sla_recovery": 2281,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131121,
                    "nama_posko": "POSKO ULP KURANJI",
                    "total": 15120,
                    "total_selesai": 15120,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19482924,
                    "avg_durasi_response": 1288.5531746031745,
                    "min_durasi_response": -161,
                    "max_durasi_response": 422491,
                    "total_dibawah_sla_response": 15119,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 39980839702,
                    "avg_durasi_recovery": 2644235.430026455,
                    "min_durasi_recovery": 43,
                    "max_durasi_recovery": 37078515,
                    "total_dibawah_sla_recovery": 13255,
                    "total_diatas_sla_recovery": 1865
                },
                {
                    "id_posko": 317501,
                    "nama_posko": "POSKO ULP MOLIBAGU",
                    "total": 795,
                    "total_selesai": 795,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 752962,
                    "avg_durasi_response": 947.1220125786164,
                    "min_durasi_response": 269,
                    "max_durasi_response": 4297,
                    "total_dibawah_sla_response": 795,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 190351065,
                    "avg_durasi_recovery": 239435.30188679244,
                    "min_durasi_recovery": 34,
                    "max_durasi_recovery": 33297357,
                    "total_dibawah_sla_recovery": 787,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 112261,
                    "nama_posko": "POSKO ULP MATANGGLPDUA",
                    "total": 4529,
                    "total_selesai": 4529,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3914694,
                    "avg_durasi_response": 864.3616692426584,
                    "min_durasi_response": 260,
                    "max_durasi_response": 4760,
                    "total_dibawah_sla_response": 4529,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3272136,
                    "avg_durasi_recovery": 722.485316846986,
                    "min_durasi_recovery": 18,
                    "max_durasi_recovery": 3306,
                    "total_dibawah_sla_recovery": 4529,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 234001,
                    "nama_posko": "POSKO ULP BONTANG",
                    "total": 12875,
                    "total_selesai": 12875,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 57767015,
                    "avg_durasi_response": 4486.758446601942,
                    "min_durasi_response": 43,
                    "max_durasi_response": 20557941,
                    "total_dibawah_sla_response": 12859,
                    "total_diatas_sla_response": 16,
                    "total_durasi_recovery": 2291205328,
                    "avg_durasi_recovery": 177957.69537864078,
                    "min_durasi_recovery": -207,
                    "max_durasi_recovery": 36841992,
                    "total_dibawah_sla_recovery": 12737,
                    "total_diatas_sla_recovery": 138
                },
                {
                    "id_posko": 537711,
                    "nama_posko": "POSKO ULP PRIMA BEKASI (TT/TM)",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 808787,
                    "avg_durasi_response": 47575.705882352944,
                    "min_durasi_response": 446,
                    "max_durasi_response": 793102,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 8892804,
                    "avg_durasi_recovery": 523106.1176470588,
                    "min_durasi_recovery": 176,
                    "max_durasi_recovery": 8880785,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 221501,
                    "nama_posko": "POSKO ULP MARABAHAN",
                    "total": 4142,
                    "total_selesai": 4142,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5063623,
                    "avg_durasi_response": 1222.5067600193142,
                    "min_durasi_response": 212,
                    "max_durasi_response": 7641,
                    "total_dibawah_sla_response": 4142,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2959858801,
                    "avg_durasi_recovery": 714596.5236600676,
                    "min_durasi_recovery": -52,
                    "max_durasi_recovery": 36669842,
                    "total_dibawah_sla_recovery": 3990,
                    "total_diatas_sla_recovery": 152
                },
                {
                    "id_posko": 514581,
                    "nama_posko": "POSKO ULP KERTOSONO",
                    "total": 10984,
                    "total_selesai": 10984,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 140509396,
                    "avg_durasi_response": 12792.188273852877,
                    "min_durasi_response": -4371,
                    "max_durasi_response": 6089566,
                    "total_dibawah_sla_response": 10606,
                    "total_diatas_sla_response": 378,
                    "total_durasi_recovery": 648523285,
                    "avg_durasi_recovery": 59042.542334304446,
                    "min_durasi_recovery": -958,
                    "max_durasi_recovery": 36716566,
                    "total_dibawah_sla_recovery": 10954,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 317101,
                    "nama_posko": "POSKO ULP IMANDI",
                    "total": 1916,
                    "total_selesai": 1916,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2123121,
                    "avg_durasi_response": 1108.1007306889353,
                    "min_durasi_response": 331,
                    "max_durasi_response": 12463,
                    "total_dibawah_sla_response": 1915,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 996835214,
                    "avg_durasi_recovery": 520268.9008350731,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 35847369,
                    "total_dibawah_sla_recovery": 1868,
                    "total_diatas_sla_recovery": 48
                },
                {
                    "id_posko": 329301,
                    "nama_posko": "POSKO ULP MAJENE",
                    "total": 8819,
                    "total_selesai": 8819,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7627645,
                    "avg_durasi_response": 864.9104206826171,
                    "min_durasi_response": 114,
                    "max_durasi_response": 87121,
                    "total_dibawah_sla_response": 8811,
                    "total_diatas_sla_response": 8,
                    "total_durasi_recovery": 94003877,
                    "avg_durasi_recovery": 10659.244472162376,
                    "min_durasi_recovery": -604,
                    "max_durasi_recovery": 20272523,
                    "total_dibawah_sla_recovery": 8813,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 326101,
                    "nama_posko": "POSKO ULP SAWERIGADING",
                    "total": 11367,
                    "total_selesai": 11367,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16380033,
                    "avg_durasi_response": 1441.0163631565056,
                    "min_durasi_response": 73,
                    "max_durasi_response": 68191,
                    "total_dibawah_sla_response": 11356,
                    "total_diatas_sla_response": 11,
                    "total_durasi_recovery": 7176965713,
                    "avg_durasi_recovery": 631386.0924606316,
                    "min_durasi_recovery": 6,
                    "max_durasi_recovery": 36714230,
                    "total_dibawah_sla_recovery": 10963,
                    "total_diatas_sla_recovery": 404
                },
                {
                    "id_posko": 517901,
                    "nama_posko": "POSKO ULP AMBUNTEN",
                    "total": 14295,
                    "total_selesai": 14295,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21850905,
                    "avg_durasi_response": 1528.5697796432319,
                    "min_durasi_response": -381,
                    "max_durasi_response": 423099,
                    "total_dibawah_sla_response": 14113,
                    "total_diatas_sla_response": 182,
                    "total_durasi_recovery": 2697200716,
                    "avg_durasi_recovery": 188681.40720531656,
                    "min_durasi_recovery": -263,
                    "max_durasi_recovery": 36944359,
                    "total_dibawah_sla_recovery": 14141,
                    "total_diatas_sla_recovery": 154
                },
                {
                    "id_posko": 147001,
                    "nama_posko": "POSKO ULP LEMBAYUNG",
                    "total": 814,
                    "total_selesai": 814,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7860762,
                    "avg_durasi_response": 9656.955773955773,
                    "min_durasi_response": -5479,
                    "max_durasi_response": 139969,
                    "total_dibawah_sla_response": 675,
                    "total_diatas_sla_response": 139,
                    "total_durasi_recovery": 3497157965,
                    "avg_durasi_recovery": 4296262.856265356,
                    "min_durasi_recovery": 51,
                    "max_durasi_recovery": 32624747,
                    "total_dibawah_sla_recovery": 647,
                    "total_diatas_sla_recovery": 167
                },
                {
                    "id_posko": 551102,
                    "nama_posko": "POSKO ULP MENGWI",
                    "total": 62781,
                    "total_selesai": 62781,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 113628310,
                    "avg_durasi_response": 1809.9155795543238,
                    "min_durasi_response": -15341,
                    "max_durasi_response": 89973,
                    "total_dibawah_sla_response": 62289,
                    "total_diatas_sla_response": 492,
                    "total_durasi_recovery": 14313227583,
                    "avg_durasi_recovery": 227986.61351364266,
                    "min_durasi_recovery": -661,
                    "max_durasi_recovery": 37017109,
                    "total_dibawah_sla_recovery": 61814,
                    "total_diatas_sla_recovery": 967
                },
                {
                    "id_posko": 183091,
                    "nama_posko": "POSKO ULP TANJUNGPINANG KOTA",
                    "total": 546,
                    "total_selesai": 546,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1556319,
                    "avg_durasi_response": 2850.401098901099,
                    "min_durasi_response": -1492539,
                    "max_durasi_response": 2451963,
                    "total_dibawah_sla_response": 541,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 396846135,
                    "avg_durasi_recovery": 726824.4230769231,
                    "min_durasi_recovery": 133,
                    "max_durasi_recovery": 35555595,
                    "total_dibawah_sla_recovery": 530,
                    "total_diatas_sla_recovery": 16
                },
                {
                    "id_posko": 538741,
                    "nama_posko": "POSKO ULP CIMANGGIS",
                    "total": 11237,
                    "total_selesai": 11237,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 58236156,
                    "avg_durasi_response": 5182.535908160541,
                    "min_durasi_response": 114,
                    "max_durasi_response": 2458952,
                    "total_dibawah_sla_response": 11152,
                    "total_diatas_sla_response": 85,
                    "total_durasi_recovery": 9074628055,
                    "avg_durasi_recovery": 807566.7931832339,
                    "min_durasi_recovery": 21,
                    "max_durasi_recovery": 32103066,
                    "total_dibawah_sla_recovery": 10678,
                    "total_diatas_sla_recovery": 559
                },
                {
                    "id_posko": 535631,
                    "nama_posko": "POSKO ULP BANDUNG TIMUR",
                    "total": 21795,
                    "total_selesai": 21795,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46820534,
                    "avg_durasi_response": 2148.223629272769,
                    "min_durasi_response": 37,
                    "max_durasi_response": 144265,
                    "total_dibawah_sla_response": 21533,
                    "total_diatas_sla_response": 262,
                    "total_durasi_recovery": 215587352,
                    "avg_durasi_recovery": 9891.596788254186,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 33944086,
                    "total_dibawah_sla_recovery": 21788,
                    "total_diatas_sla_recovery": 7
                },
                {
                    "id_posko": 213101,
                    "nama_posko": "POSKO ULP SINTANG",
                    "total": 3142,
                    "total_selesai": 3142,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3179785,
                    "avg_durasi_response": 1012.0257797581158,
                    "min_durasi_response": 128,
                    "max_durasi_response": 11043,
                    "total_dibawah_sla_response": 3141,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1029495230,
                    "avg_durasi_recovery": 327656.02482495224,
                    "min_durasi_recovery": -35,
                    "max_durasi_recovery": 35571074,
                    "total_dibawah_sla_recovery": 3091,
                    "total_diatas_sla_recovery": 51
                },
                {
                    "id_posko": 431901,
                    "nama_posko": "POSKO ULP ROTE NDAO",
                    "total": 8984,
                    "total_selesai": 8984,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10502070,
                    "avg_durasi_response": 1168.9748441674087,
                    "min_durasi_response": 48,
                    "max_durasi_response": 87107,
                    "total_dibawah_sla_response": 8981,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 1437867516,
                    "avg_durasi_recovery": 160047.58637577915,
                    "min_durasi_recovery": 48,
                    "max_durasi_recovery": 37042236,
                    "total_dibawah_sla_recovery": 8908,
                    "total_diatas_sla_recovery": 76
                },
                {
                    "id_posko": 327401,
                    "nama_posko": "POSKO ULP BANTAENG",
                    "total": 4006,
                    "total_selesai": 4006,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22728687,
                    "avg_durasi_response": 5673.661258112831,
                    "min_durasi_response": -1543296,
                    "max_durasi_response": 778727,
                    "total_dibawah_sla_response": 3755,
                    "total_diatas_sla_response": 251,
                    "total_durasi_recovery": 479213683,
                    "avg_durasi_recovery": 119623.98477284073,
                    "min_durasi_recovery": -154,
                    "max_durasi_recovery": 37033281,
                    "total_dibawah_sla_recovery": 3980,
                    "total_diatas_sla_recovery": 26
                },
                {
                    "id_posko": 546801,
                    "nama_posko": "POSKO KALIDERES",
                    "total": 13210,
                    "total_selesai": 13210,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25932320,
                    "avg_durasi_response": 1963.0825132475397,
                    "min_durasi_response": 189,
                    "max_durasi_response": 9372,
                    "total_dibawah_sla_response": 13210,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6901406733,
                    "avg_durasi_recovery": 522438.057002271,
                    "min_durasi_recovery": 9,
                    "max_durasi_recovery": 36426017,
                    "total_dibawah_sla_recovery": 12857,
                    "total_diatas_sla_recovery": 353
                },
                {
                    "id_posko": 538311,
                    "nama_posko": "POSKO ULP BOGOR KOTA",
                    "total": 22755,
                    "total_selesai": 22755,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 50270941,
                    "avg_durasi_response": 2209.226148099319,
                    "min_durasi_response": -232172,
                    "max_durasi_response": 673220,
                    "total_dibawah_sla_response": 22654,
                    "total_diatas_sla_response": 101,
                    "total_durasi_recovery": 6965129596,
                    "avg_durasi_recovery": 306092.26965502085,
                    "min_durasi_recovery": -1572,
                    "max_durasi_recovery": 37088341,
                    "total_dibawah_sla_recovery": 22482,
                    "total_diatas_sla_recovery": 273
                },
                {
                    "id_posko": 211211,
                    "nama_posko": "POSKO ULP KAKAP",
                    "total": 5646,
                    "total_selesai": 5646,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5606734,
                    "avg_durasi_response": 993.0453418349274,
                    "min_durasi_response": 66,
                    "max_durasi_response": 16590,
                    "total_dibawah_sla_response": 5644,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 2189320121,
                    "avg_durasi_recovery": 387764.81066241587,
                    "min_durasi_recovery": -63,
                    "max_durasi_recovery": 35897658,
                    "total_dibawah_sla_recovery": 5519,
                    "total_diatas_sla_recovery": 127
                },
                {
                    "id_posko": 511801,
                    "nama_posko": "POSKO ULP SIDOARJO KOTA",
                    "total": 41640,
                    "total_selesai": 41640,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 53473707,
                    "avg_durasi_response": 1284.190850144092,
                    "min_durasi_response": -2246,
                    "max_durasi_response": 971714,
                    "total_dibawah_sla_response": 41582,
                    "total_diatas_sla_response": 58,
                    "total_durasi_recovery": 26805405289,
                    "avg_durasi_recovery": 643741.7216378482,
                    "min_durasi_recovery": 23,
                    "max_durasi_recovery": 37040823,
                    "total_dibawah_sla_recovery": 40573,
                    "total_diatas_sla_recovery": 1067
                },
                {
                    "id_posko": 171301,
                    "nama_posko": "POSKO ULP KALIANDA",
                    "total": 19012,
                    "total_selesai": 19012,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 65842075,
                    "avg_durasi_response": 3463.185093625079,
                    "min_durasi_response": 56,
                    "max_durasi_response": 33895279,
                    "total_dibawah_sla_response": 19009,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 182255101,
                    "avg_durasi_recovery": 9586.319219440353,
                    "min_durasi_recovery": -112,
                    "max_durasi_recovery": 36192945,
                    "total_dibawah_sla_recovery": 19005,
                    "total_diatas_sla_recovery": 7
                },
                {
                    "id_posko": 522041,
                    "nama_posko": "POSKO ULP BANJARNEGARA",
                    "total": 20336,
                    "total_selesai": 20336,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22249154,
                    "avg_durasi_response": 1094.0772029897719,
                    "min_durasi_response": 140,
                    "max_durasi_response": 411275,
                    "total_dibawah_sla_response": 20330,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 2746364419,
                    "avg_durasi_recovery": 135049.39117820613,
                    "min_durasi_recovery": -3,
                    "max_durasi_recovery": 36946847,
                    "total_dibawah_sla_recovery": 20136,
                    "total_diatas_sla_recovery": 200
                },
                {
                    "id_posko": 535341,
                    "nama_posko": "POSKO ULP BANJARAN",
                    "total": 16538,
                    "total_selesai": 16538,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12846830,
                    "avg_durasi_response": 776.8067480952957,
                    "min_durasi_response": 28,
                    "max_durasi_response": 662272,
                    "total_dibawah_sla_response": 16537,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 132025753,
                    "avg_durasi_recovery": 7983.175293263998,
                    "min_durasi_recovery": -161,
                    "max_durasi_recovery": 33640627,
                    "total_dibawah_sla_recovery": 16534,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 562101,
                    "nama_posko": "POSKO ULP RANGKASBITUNG",
                    "total": 22338,
                    "total_selesai": 22338,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23751403,
                    "avg_durasi_response": 1063.273480168323,
                    "min_durasi_response": -5853,
                    "max_durasi_response": 8667,
                    "total_dibawah_sla_response": 22338,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2627655743,
                    "avg_durasi_recovery": 117631.64755125795,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 36871563,
                    "total_dibawah_sla_recovery": 22197,
                    "total_diatas_sla_recovery": 141
                },
                {
                    "id_posko": 523101,
                    "nama_posko": "POSKO ULP BOJA",
                    "total": 16306,
                    "total_selesai": 16306,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27693472,
                    "avg_durasi_response": 1698.360848767325,
                    "min_durasi_response": 132,
                    "max_durasi_response": 595810,
                    "total_dibawah_sla_response": 16254,
                    "total_diatas_sla_response": 52,
                    "total_durasi_recovery": 3385933943,
                    "avg_durasi_recovery": 207649.57334723414,
                    "min_durasi_recovery": -491,
                    "max_durasi_recovery": 37056818,
                    "total_dibawah_sla_recovery": 16112,
                    "total_diatas_sla_recovery": 194
                },
                {
                    "id_posko": 129051,
                    "nama_posko": "POSKO ULP KABANJAHE",
                    "total": 4102,
                    "total_selesai": 4102,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1348664,
                    "avg_durasi_response": 328.78205753291076,
                    "min_durasi_response": 138,
                    "max_durasi_response": 985,
                    "total_dibawah_sla_response": 4102,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17143750,
                    "avg_durasi_recovery": 4179.363725012189,
                    "min_durasi_recovery": 43,
                    "max_durasi_recovery": 16477104,
                    "total_dibawah_sla_recovery": 4101,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 414501,
                    "nama_posko": "POSKO ULP KAIRATU",
                    "total": 2819,
                    "total_selesai": 2819,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2319640,
                    "avg_durasi_response": 822.8591699184108,
                    "min_durasi_response": 161,
                    "max_durasi_response": 3341,
                    "total_dibawah_sla_response": 2819,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 37585137,
                    "avg_durasi_recovery": 13332.790705924086,
                    "min_durasi_recovery": 30,
                    "max_durasi_recovery": 30536485,
                    "total_dibawah_sla_recovery": 2817,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 423101,
                    "nama_posko": "POSKO ULP SORONG KOTA",
                    "total": 16795,
                    "total_selesai": 16795,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24109213,
                    "avg_durasi_response": 1435.4994343554629,
                    "min_durasi_response": -1234,
                    "max_durasi_response": 500881,
                    "total_dibawah_sla_response": 16779,
                    "total_diatas_sla_response": 16,
                    "total_durasi_recovery": 42223087700,
                    "avg_durasi_recovery": 2514027.2521583806,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 37029609,
                    "total_dibawah_sla_recovery": 14042,
                    "total_diatas_sla_recovery": 2753
                },
                {
                    "id_posko": 542201,
                    "nama_posko": "POSKO GUNUNG SAHARI",
                    "total": 648,
                    "total_selesai": 648,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1544655,
                    "avg_durasi_response": 2383.7268518518517,
                    "min_durasi_response": -5519,
                    "max_durasi_response": 16045,
                    "total_dibawah_sla_response": 646,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 289551875,
                    "avg_durasi_recovery": 446839.31327160494,
                    "min_durasi_recovery": 34,
                    "max_durasi_recovery": 34439463,
                    "total_dibawah_sla_recovery": 633,
                    "total_diatas_sla_recovery": 15
                },
                {
                    "id_posko": 525051,
                    "nama_posko": "POSKO ULP KROYA",
                    "total": 15139,
                    "total_selesai": 15139,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18695468,
                    "avg_durasi_response": 1234.9209326904022,
                    "min_durasi_response": 58,
                    "max_durasi_response": 412122,
                    "total_dibawah_sla_response": 15134,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 2054581208,
                    "avg_durasi_recovery": 135714.45987185414,
                    "min_durasi_recovery": 2,
                    "max_durasi_recovery": 37029949,
                    "total_dibawah_sla_recovery": 15031,
                    "total_diatas_sla_recovery": 108
                },
                {
                    "id_posko": 311101,
                    "nama_posko": "POSKO ULP BITUNG",
                    "total": 21657,
                    "total_selesai": 21657,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32479749,
                    "avg_durasi_response": 1499.7344507549521,
                    "min_durasi_response": -968,
                    "max_durasi_response": 44603,
                    "total_dibawah_sla_response": 21619,
                    "total_diatas_sla_response": 38,
                    "total_durasi_recovery": 2721479562,
                    "avg_durasi_recovery": 125662.81396315279,
                    "min_durasi_recovery": -1464,
                    "max_durasi_recovery": 36675406,
                    "total_dibawah_sla_recovery": 21485,
                    "total_diatas_sla_recovery": 172
                },
                {
                    "id_posko": 133311,
                    "nama_posko": "POSKO ULP SOLOK",
                    "total": 5027,
                    "total_selesai": 5027,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4820923,
                    "avg_durasi_response": 959.0059677740203,
                    "min_durasi_response": 62,
                    "max_durasi_response": 9115,
                    "total_dibawah_sla_response": 5027,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9630238250,
                    "avg_durasi_recovery": 1915702.8545852397,
                    "min_durasi_recovery": 47,
                    "max_durasi_recovery": 36885605,
                    "total_dibawah_sla_recovery": 4605,
                    "total_diatas_sla_recovery": 422
                },
                {
                    "id_posko": 427101,
                    "nama_posko": "POSKO ULP NABIRE KOTA",
                    "total": 5008,
                    "total_selesai": 5008,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5138431,
                    "avg_durasi_response": 1026.0445287539935,
                    "min_durasi_response": 87,
                    "max_durasi_response": 6276,
                    "total_dibawah_sla_response": 5008,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 419337358,
                    "avg_durasi_recovery": 83733.4980031949,
                    "min_durasi_recovery": 28,
                    "max_durasi_recovery": 33611008,
                    "total_dibawah_sla_recovery": 4979,
                    "total_diatas_sla_recovery": 29
                },
                {
                    "id_posko": 543301,
                    "nama_posko": "POSKO KEBON JERUK",
                    "total": 49340,
                    "total_selesai": 49340,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 77359612,
                    "avg_durasi_response": 1567.888366436968,
                    "min_durasi_response": -138,
                    "max_durasi_response": 183344,
                    "total_dibawah_sla_response": 49293,
                    "total_diatas_sla_response": 47,
                    "total_durasi_recovery": 14528825279,
                    "avg_durasi_recovery": 294463.42276043777,
                    "min_durasi_recovery": -318,
                    "max_durasi_recovery": 37026947,
                    "total_dibawah_sla_recovery": 48531,
                    "total_diatas_sla_recovery": 809
                },
                {
                    "id_posko": 147101,
                    "nama_posko": "POSKO ULP MUARA ENIM",
                    "total": 1638,
                    "total_selesai": 1638,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8278907,
                    "avg_durasi_response": 5054.277777777777,
                    "min_durasi_response": 241,
                    "max_durasi_response": 155940,
                    "total_dibawah_sla_response": 1501,
                    "total_diatas_sla_response": 137,
                    "total_durasi_recovery": 3876503350,
                    "avg_durasi_recovery": 2366607.661782662,
                    "min_durasi_recovery": 56,
                    "max_durasi_recovery": 36699247,
                    "total_dibawah_sla_recovery": 1453,
                    "total_diatas_sla_recovery": 185
                },
                {
                    "id_posko": 111101,
                    "nama_posko": "POSKO ULP KOTA MERDUATI",
                    "total": 8955,
                    "total_selesai": 8955,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10020183,
                    "avg_durasi_response": 1118.9484087102178,
                    "min_durasi_response": 149,
                    "max_durasi_response": 7598,
                    "total_dibawah_sla_response": 8955,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 61368577,
                    "avg_durasi_recovery": 6852.995756560581,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 19448944,
                    "total_dibawah_sla_recovery": 8952,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 511021,
                    "nama_posko": "POSKO ULP PLOSO SBU",
                    "total": 12618,
                    "total_selesai": 12618,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14930351,
                    "avg_durasi_response": 1183.2581233158978,
                    "min_durasi_response": -2274,
                    "max_durasi_response": 25570,
                    "total_dibawah_sla_response": 12617,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6815927285,
                    "avg_durasi_recovery": 540174.931447139,
                    "min_durasi_recovery": 9,
                    "max_durasi_recovery": 36965168,
                    "total_dibawah_sla_recovery": 12303,
                    "total_diatas_sla_recovery": 315
                },
                {
                    "id_posko": 525511,
                    "nama_posko": "POSKO ULP DEMAK",
                    "total": 17866,
                    "total_selesai": 17866,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24370198,
                    "avg_durasi_response": 1364.054516959588,
                    "min_durasi_response": 103,
                    "max_durasi_response": 87855,
                    "total_dibawah_sla_response": 17856,
                    "total_diatas_sla_response": 10,
                    "total_durasi_recovery": 1644501796,
                    "avg_durasi_recovery": 92046.44553901265,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 36972151,
                    "total_dibawah_sla_recovery": 17782,
                    "total_diatas_sla_recovery": 84
                },
                {
                    "id_posko": 526511,
                    "nama_posko": "POSKO ULP SUKOHARDJO",
                    "total": 18656,
                    "total_selesai": 18656,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25788090,
                    "avg_durasi_response": 1382.294704116638,
                    "min_durasi_response": -2562,
                    "max_durasi_response": 83083,
                    "total_dibawah_sla_response": 18635,
                    "total_diatas_sla_response": 21,
                    "total_durasi_recovery": 2755450167,
                    "avg_durasi_recovery": 147697.800546741,
                    "min_durasi_recovery": 2,
                    "max_durasi_recovery": 35381266,
                    "total_dibawah_sla_recovery": 18476,
                    "total_diatas_sla_recovery": 180
                },
                {
                    "id_posko": 514098,
                    "nama_posko": "POSKO ULP SUTOJAYAN",
                    "total": 17353,
                    "total_selesai": 17353,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21626610,
                    "avg_durasi_response": 1246.2749956779808,
                    "min_durasi_response": -5582,
                    "max_durasi_response": 99724,
                    "total_dibawah_sla_response": 17343,
                    "total_diatas_sla_response": 10,
                    "total_durasi_recovery": 1339424120,
                    "avg_durasi_recovery": 77186.89102748805,
                    "min_durasi_recovery": -952,
                    "max_durasi_recovery": 35926945,
                    "total_dibawah_sla_recovery": 17300,
                    "total_diatas_sla_recovery": 53
                },
                {
                    "id_posko": 146901,
                    "nama_posko": "POSKO ULP BINTUHAN",
                    "total": 604,
                    "total_selesai": 604,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 530968,
                    "avg_durasi_response": 879.0860927152318,
                    "min_durasi_response": 258,
                    "max_durasi_response": 5410,
                    "total_dibawah_sla_response": 604,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 575379306,
                    "avg_durasi_recovery": 952614.7450331126,
                    "min_durasi_recovery": 57,
                    "max_durasi_recovery": 36365384,
                    "total_dibawah_sla_recovery": 572,
                    "total_diatas_sla_recovery": 32
                },
                {
                    "id_posko": 520581,
                    "nama_posko": "POSKO ULP SRAGEN",
                    "total": 29631,
                    "total_selesai": 29631,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33730607,
                    "avg_durasi_response": 1138.3553373156492,
                    "min_durasi_response": -3041,
                    "max_durasi_response": 228552,
                    "total_dibawah_sla_response": 29613,
                    "total_diatas_sla_response": 18,
                    "total_durasi_recovery": 1085437242,
                    "avg_durasi_recovery": 36631.8126961628,
                    "min_durasi_recovery": -261,
                    "max_durasi_recovery": 36306789,
                    "total_dibawah_sla_recovery": 29555,
                    "total_diatas_sla_recovery": 76
                },
                {
                    "id_posko": 126181,
                    "nama_posko": "POSKO ULP DOLOK MASIHOL",
                    "total": 447,
                    "total_selesai": 447,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 162533,
                    "avg_durasi_response": 363.60850111856826,
                    "min_durasi_response": 51,
                    "max_durasi_response": 2214,
                    "total_dibawah_sla_response": 447,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 253532,
                    "avg_durasi_recovery": 567.1856823266219,
                    "min_durasi_recovery": 18,
                    "max_durasi_recovery": 1684,
                    "total_dibawah_sla_recovery": 447,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511823,
                    "nama_posko": "POSKO ULP PORONG",
                    "total": 24003,
                    "total_selesai": 24003,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29703896,
                    "avg_durasi_response": 1237.5076448777236,
                    "min_durasi_response": 83,
                    "max_durasi_response": 31215,
                    "total_dibawah_sla_response": 24001,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 1564858808,
                    "avg_durasi_recovery": 65194.30104570262,
                    "min_durasi_recovery": -43,
                    "max_durasi_recovery": 36156445,
                    "total_dibawah_sla_recovery": 23936,
                    "total_diatas_sla_recovery": 67
                },
                {
                    "id_posko": 111141,
                    "nama_posko": "POSKO ULP SABANG",
                    "total": 5635,
                    "total_selesai": 5635,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5372425,
                    "avg_durasi_response": 953.4028393966282,
                    "min_durasi_response": 106,
                    "max_durasi_response": 5504,
                    "total_dibawah_sla_response": 5635,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 32238066,
                    "avg_durasi_recovery": 5721.04099378882,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 25790732,
                    "total_dibawah_sla_recovery": 5634,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 224301,
                    "nama_posko": "POSKO ULP KUALA KURUN",
                    "total": 3129,
                    "total_selesai": 3129,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3273132,
                    "avg_durasi_response": 1046.0632790028762,
                    "min_durasi_response": 298,
                    "max_durasi_response": 5101,
                    "total_dibawah_sla_response": 3129,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 299634521,
                    "avg_durasi_recovery": 95760.47331415788,
                    "min_durasi_recovery": 37,
                    "max_durasi_recovery": 33566881,
                    "total_dibawah_sla_recovery": 3112,
                    "total_diatas_sla_recovery": 17
                },
                {
                    "id_posko": 183051,
                    "nama_posko": "POSKO ULP TANJUNG BALAI KARIMUN",
                    "total": 114,
                    "total_selesai": 114,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121508,
                    "avg_durasi_response": 1065.859649122807,
                    "min_durasi_response": 365,
                    "max_durasi_response": 41929,
                    "total_dibawah_sla_response": 113,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 117559817,
                    "avg_durasi_recovery": 1031226.4649122807,
                    "min_durasi_recovery": 82,
                    "max_durasi_recovery": 36813789,
                    "total_dibawah_sla_recovery": 109,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 182101,
                    "nama_posko": "POSKO ULP DURI",
                    "total": 11793,
                    "total_selesai": 11793,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8318427,
                    "avg_durasi_response": 705.3698804375477,
                    "min_durasi_response": -2360128,
                    "max_durasi_response": 2374828,
                    "total_dibawah_sla_response": 11731,
                    "total_diatas_sla_response": 62,
                    "total_durasi_recovery": 4003707984,
                    "avg_durasi_recovery": 339498.6843042483,
                    "min_durasi_recovery": -6,
                    "max_durasi_recovery": 36719790,
                    "total_dibawah_sla_recovery": 11626,
                    "total_diatas_sla_recovery": 167
                },
                {
                    "id_posko": 221601,
                    "nama_posko": "POSKO ULP GAMBUT",
                    "total": 5973,
                    "total_selesai": 5973,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10266283,
                    "avg_durasi_response": 1718.7816842457726,
                    "min_durasi_response": 213,
                    "max_durasi_response": 59858,
                    "total_dibawah_sla_response": 5969,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 6475197972,
                    "avg_durasi_recovery": 1084078.0130587644,
                    "min_durasi_recovery": -17,
                    "max_durasi_recovery": 37040645,
                    "total_dibawah_sla_recovery": 5667,
                    "total_diatas_sla_recovery": 306
                },
                {
                    "id_posko": 538721,
                    "nama_posko": "POSKO ULP CIBINONG",
                    "total": 17459,
                    "total_selesai": 17459,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43024360,
                    "avg_durasi_response": 2464.3083796322812,
                    "min_durasi_response": 84,
                    "max_durasi_response": 755487,
                    "total_dibawah_sla_response": 17368,
                    "total_diatas_sla_response": 91,
                    "total_durasi_recovery": 9969072451,
                    "avg_durasi_recovery": 570999.0521221147,
                    "min_durasi_recovery": 23,
                    "max_durasi_recovery": 36406583,
                    "total_dibawah_sla_recovery": 16872,
                    "total_diatas_sla_recovery": 587
                },
                {
                    "id_posko": 231201,
                    "nama_posko": "POSKO ULP KOTA BANGUN",
                    "total": 1862,
                    "total_selesai": 1862,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9167244,
                    "avg_durasi_response": 4923.331901181526,
                    "min_durasi_response": 132,
                    "max_durasi_response": 4409963,
                    "total_dibawah_sla_response": 1859,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 504197035,
                    "avg_durasi_recovery": 270782.51074113854,
                    "min_durasi_recovery": -15,
                    "max_durasi_recovery": 36513203,
                    "total_dibawah_sla_recovery": 1836,
                    "total_diatas_sla_recovery": 26
                },
                {
                    "id_posko": 144401,
                    "nama_posko": "POSKO ULP RIMBO BUJANG",
                    "total": 643,
                    "total_selesai": 643,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 697198,
                    "avg_durasi_response": 1084.289269051322,
                    "min_durasi_response": 308,
                    "max_durasi_response": 9580,
                    "total_dibawah_sla_response": 643,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 135577133,
                    "avg_durasi_recovery": 210850.9066874028,
                    "min_durasi_recovery": 83,
                    "max_durasi_recovery": 34020130,
                    "total_dibawah_sla_recovery": 638,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 146101,
                    "nama_posko": "POSKO ULP CURUP",
                    "total": 1786,
                    "total_selesai": 1786,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1390456,
                    "avg_durasi_response": 778.5307950727884,
                    "min_durasi_response": 104,
                    "max_durasi_response": 2752,
                    "total_dibawah_sla_response": 1786,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 19083572,
                    "avg_durasi_recovery": 10685.090705487122,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 12597167,
                    "total_dibawah_sla_recovery": 1784,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 411991,
                    "nama_posko": "POSKO ULP MAKO",
                    "total": 309,
                    "total_selesai": 309,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 306034,
                    "avg_durasi_response": 990.4012944983818,
                    "min_durasi_response": 357,
                    "max_durasi_response": 4939,
                    "total_dibawah_sla_response": 309,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 63325792,
                    "avg_durasi_recovery": 204937.83818770226,
                    "min_durasi_recovery": 147,
                    "max_durasi_recovery": 27608089,
                    "total_dibawah_sla_recovery": 306,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 143901,
                    "nama_posko": "POSKO ULP SABAK",
                    "total": 1256,
                    "total_selesai": 1256,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 34532345,
                    "avg_durasi_response": 27493.90525477707,
                    "min_durasi_response": 38,
                    "max_durasi_response": 27312388,
                    "total_dibawah_sla_response": 1157,
                    "total_diatas_sla_response": 99,
                    "total_durasi_recovery": 271252427,
                    "avg_durasi_recovery": 215965.3081210191,
                    "min_durasi_recovery": 18,
                    "max_durasi_recovery": 33274506,
                    "total_dibawah_sla_recovery": 1219,
                    "total_diatas_sla_recovery": 37
                },
                {
                    "id_posko": 115541,
                    "nama_posko": "POSKO ULP TAPAK TUAN",
                    "total": 3054,
                    "total_selesai": 3054,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2411694,
                    "avg_durasi_response": 789.6836935166995,
                    "min_durasi_response": 210,
                    "max_durasi_response": 4081,
                    "total_dibawah_sla_response": 3054,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2302270,
                    "avg_durasi_recovery": 753.8539620170269,
                    "min_durasi_recovery": 82,
                    "max_durasi_recovery": 5822,
                    "total_dibawah_sla_recovery": 3054,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562401,
                    "nama_posko": "POSKO ULP LABUAN",
                    "total": 18116,
                    "total_selesai": 18116,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18730580,
                    "avg_durasi_response": 1033.9247074409361,
                    "min_durasi_response": -1751,
                    "max_durasi_response": 9246,
                    "total_dibawah_sla_response": 18116,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2009875027,
                    "avg_durasi_recovery": 110944.7464672113,
                    "min_durasi_recovery": -16,
                    "max_durasi_recovery": 36940423,
                    "total_dibawah_sla_recovery": 18002,
                    "total_diatas_sla_recovery": 114
                },
                {
                    "id_posko": 514557,
                    "nama_posko": "POSKO ULP PLOSO MJK",
                    "total": 8827,
                    "total_selesai": 8827,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17292316,
                    "avg_durasi_response": 1959.0252633963973,
                    "min_durasi_response": -551,
                    "max_durasi_response": 1333291,
                    "total_dibawah_sla_response": 8797,
                    "total_diatas_sla_response": 30,
                    "total_durasi_recovery": 896956907,
                    "avg_durasi_recovery": 101615.14750198256,
                    "min_durasi_recovery": 24,
                    "max_durasi_recovery": 36770642,
                    "total_dibawah_sla_recovery": 8788,
                    "total_diatas_sla_recovery": 39
                },
                {
                    "id_posko": 231021,
                    "nama_posko": "POSKO ULP SAMARINDA SEBERANG",
                    "total": 11707,
                    "total_selesai": 11707,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30780372,
                    "avg_durasi_response": 2629.2279832578797,
                    "min_durasi_response": 22,
                    "max_durasi_response": 3580327,
                    "total_dibawah_sla_response": 11695,
                    "total_diatas_sla_response": 12,
                    "total_durasi_recovery": 3082257687,
                    "avg_durasi_recovery": 263283.3080208422,
                    "min_durasi_recovery": -682,
                    "max_durasi_recovery": 37028557,
                    "total_dibawah_sla_recovery": 11498,
                    "total_diatas_sla_recovery": 209
                },
                {
                    "id_posko": 437601,
                    "nama_posko": "POSKO ULP LABUAN BAJO",
                    "total": 4003,
                    "total_selesai": 4003,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3464454,
                    "avg_durasi_response": 865.464401698726,
                    "min_durasi_response": 28,
                    "max_durasi_response": 6457,
                    "total_dibawah_sla_response": 4003,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 692350384,
                    "avg_durasi_recovery": 172957.87759180614,
                    "min_durasi_recovery": -21,
                    "max_durasi_recovery": 35665057,
                    "total_dibawah_sla_recovery": 3968,
                    "total_diatas_sla_recovery": 35
                },
                {
                    "id_posko": 518011,
                    "nama_posko": "POSKO ULP BOJONEGORO KOTA",
                    "total": 31660,
                    "total_selesai": 31660,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52157779,
                    "avg_durasi_response": 1647.4345862286798,
                    "min_durasi_response": 72,
                    "max_durasi_response": 45402,
                    "total_dibawah_sla_response": 31633,
                    "total_diatas_sla_response": 27,
                    "total_durasi_recovery": 18675851163,
                    "avg_durasi_recovery": 589887.9078648137,
                    "min_durasi_recovery": -535,
                    "max_durasi_recovery": 36962131,
                    "total_dibawah_sla_recovery": 30763,
                    "total_diatas_sla_recovery": 897
                },
                {
                    "id_posko": 322701,
                    "nama_posko": "POSKO ULP PATANGKAI",
                    "total": 5085,
                    "total_selesai": 5085,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7565837,
                    "avg_durasi_response": 1487.8735496558506,
                    "min_durasi_response": 40,
                    "max_durasi_response": 167849,
                    "total_dibawah_sla_response": 5077,
                    "total_diatas_sla_response": 8,
                    "total_durasi_recovery": 2875157506,
                    "avg_durasi_recovery": 565419.3718780727,
                    "min_durasi_recovery": -420,
                    "max_durasi_recovery": 36881665,
                    "total_dibawah_sla_recovery": 4903,
                    "total_diatas_sla_recovery": 182
                },
                {
                    "id_posko": 513528,
                    "nama_posko": "POSKO ULP GRATI",
                    "total": 11407,
                    "total_selesai": 11407,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13934663,
                    "avg_durasi_response": 1221.5887612869292,
                    "min_durasi_response": -20334,
                    "max_durasi_response": 65754,
                    "total_dibawah_sla_response": 11405,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 833458668,
                    "avg_durasi_recovery": 73065.54466555624,
                    "min_durasi_recovery": -40,
                    "max_durasi_recovery": 36835369,
                    "total_dibawah_sla_recovery": 11348,
                    "total_diatas_sla_recovery": 59
                },
                {
                    "id_posko": 536811,
                    "nama_posko": "POSKO ULP MANDE",
                    "total": 29770,
                    "total_selesai": 29770,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21137797,
                    "avg_durasi_response": 710.0368491770239,
                    "min_durasi_response": -2348,
                    "max_durasi_response": 16026,
                    "total_dibawah_sla_response": 29769,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1403038015,
                    "avg_durasi_recovery": 47129.25814578435,
                    "min_durasi_recovery": -25,
                    "max_durasi_recovery": 36132309,
                    "total_dibawah_sla_recovery": 29694,
                    "total_diatas_sla_recovery": 76
                },
                {
                    "id_posko": 152001,
                    "nama_posko": "POSKO TIBAN",
                    "total": 2388,
                    "total_selesai": 2388,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3388836241,
                    "avg_durasi_response": 1419110.6536850922,
                    "min_durasi_response": 155,
                    "max_durasi_response": 1691073135,
                    "total_dibawah_sla_response": 2382,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 55923414,
                    "avg_durasi_recovery": 23418.515075376883,
                    "min_durasi_recovery": 24,
                    "max_durasi_recovery": 16975034,
                    "total_dibawah_sla_recovery": 2382,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 533111,
                    "nama_posko": "POSKO ULP CIREBON KOTA",
                    "total": 20420,
                    "total_selesai": 20420,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33796010,
                    "avg_durasi_response": 1655.0445641527913,
                    "min_durasi_response": -249838,
                    "max_durasi_response": 5999708,
                    "total_dibawah_sla_response": 20201,
                    "total_diatas_sla_response": 219,
                    "total_durasi_recovery": 21359182009,
                    "avg_durasi_recovery": 1045993.242360431,
                    "min_durasi_recovery": -88,
                    "max_durasi_recovery": 37061121,
                    "total_dibawah_sla_recovery": 19723,
                    "total_diatas_sla_recovery": 697
                },
                {
                    "id_posko": 517607,
                    "nama_posko": "POSKO ULP BLEGA",
                    "total": 18085,
                    "total_selesai": 18085,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16312520,
                    "avg_durasi_response": 901.9917058335637,
                    "min_durasi_response": 29,
                    "max_durasi_response": 53299,
                    "total_dibawah_sla_response": 18079,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 2998226473,
                    "avg_durasi_recovery": 165785.26253801494,
                    "min_durasi_recovery": -1786,
                    "max_durasi_recovery": 37089216,
                    "total_dibawah_sla_recovery": 17971,
                    "total_diatas_sla_recovery": 114
                },
                {
                    "id_posko": 129021,
                    "nama_posko": "POSKO ULP TIGA BINANGA",
                    "total": 1788,
                    "total_selesai": 1788,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1006967,
                    "avg_durasi_response": 563.180648769575,
                    "min_durasi_response": -73,
                    "max_durasi_response": 181164,
                    "total_dibawah_sla_response": 1787,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 932150,
                    "avg_durasi_recovery": 521.3366890380313,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 9411,
                    "total_dibawah_sla_recovery": 1788,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520051,
                    "nama_posko": "POSKO ULP JUWANA",
                    "total": 8142,
                    "total_selesai": 8142,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9738936,
                    "avg_durasi_response": 1196.135593220339,
                    "min_durasi_response": -265,
                    "max_durasi_response": 54651,
                    "total_dibawah_sla_response": 8138,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 814635783,
                    "avg_durasi_recovery": 100053.52284450995,
                    "min_durasi_recovery": 21,
                    "max_durasi_recovery": 37068351,
                    "total_dibawah_sla_recovery": 8105,
                    "total_diatas_sla_recovery": 37
                },
                {
                    "id_posko": 214201,
                    "nama_posko": "POSKO ULP SANDAI",
                    "total": 491,
                    "total_selesai": 491,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 463226,
                    "avg_durasi_response": 943.4338085539715,
                    "min_durasi_response": 121,
                    "max_durasi_response": 9840,
                    "total_dibawah_sla_response": 491,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 326921284,
                    "avg_durasi_recovery": 665827.4623217923,
                    "min_durasi_recovery": 36,
                    "max_durasi_recovery": 35126595,
                    "total_dibawah_sla_recovery": 470,
                    "total_diatas_sla_recovery": 21
                },
                {
                    "id_posko": 163101,
                    "nama_posko": "POSKO ULP MANGGAR",
                    "total": 7469,
                    "total_selesai": 7469,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7368631,
                    "avg_durasi_response": 986.561922613469,
                    "min_durasi_response": -4017,
                    "max_durasi_response": 13274,
                    "total_dibawah_sla_response": 7468,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 469613623,
                    "avg_durasi_recovery": 62875.033203909494,
                    "min_durasi_recovery": -709,
                    "max_durasi_recovery": 33744793,
                    "total_dibawah_sla_recovery": 7437,
                    "total_diatas_sla_recovery": 32
                },
                {
                    "id_posko": 513112,
                    "nama_posko": "POSKO ULP DINOYO",
                    "total": 13537,
                    "total_selesai": 13537,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19713874,
                    "avg_durasi_response": 1456.2956341877816,
                    "min_durasi_response": 116,
                    "max_durasi_response": 67270,
                    "total_dibawah_sla_response": 13531,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 8351757800,
                    "avg_durasi_recovery": 616957.8045357169,
                    "min_durasi_recovery": 14,
                    "max_durasi_recovery": 37017345,
                    "total_dibawah_sla_recovery": 13048,
                    "total_diatas_sla_recovery": 489
                },
                {
                    "id_posko": 523021,
                    "nama_posko": "POSKO ULP SEMARANG BARAT",
                    "total": 26074,
                    "total_selesai": 26074,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 50026297,
                    "avg_durasi_response": 1918.6276367262408,
                    "min_durasi_response": 75,
                    "max_durasi_response": 575502,
                    "total_dibawah_sla_response": 25988,
                    "total_diatas_sla_response": 86,
                    "total_durasi_recovery": 7920748482,
                    "avg_durasi_recovery": 303779.5689959346,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 37061347,
                    "total_dibawah_sla_recovery": 25671,
                    "total_diatas_sla_recovery": 403
                },
                {
                    "id_posko": 521561,
                    "nama_posko": "POSKO ULP PARAKAN",
                    "total": 11114,
                    "total_selesai": 11114,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12769304,
                    "avg_durasi_response": 1148.9386359546518,
                    "min_durasi_response": -430,
                    "max_durasi_response": 21353,
                    "total_dibawah_sla_response": 11113,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 100801255,
                    "avg_durasi_recovery": 9069.754813748425,
                    "min_durasi_recovery": 38,
                    "max_durasi_recovery": 22421127,
                    "total_dibawah_sla_recovery": 11101,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 144101,
                    "nama_posko": "POSKO ULP BANGKO",
                    "total": 748,
                    "total_selesai": 748,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 869846,
                    "avg_durasi_response": 1162.8957219251338,
                    "min_durasi_response": 109,
                    "max_durasi_response": 31412,
                    "total_dibawah_sla_response": 747,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 378559338,
                    "avg_durasi_recovery": 506095.371657754,
                    "min_durasi_recovery": 56,
                    "max_durasi_recovery": 35249062,
                    "total_dibawah_sla_recovery": 733,
                    "total_diatas_sla_recovery": 15
                },
                {
                    "id_posko": 125144,
                    "nama_posko": "POSKO ULP AEK KOTABATU",
                    "total": 2891,
                    "total_selesai": 2891,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1286807,
                    "avg_durasi_response": 445.1079211345555,
                    "min_durasi_response": -172,
                    "max_durasi_response": 4483,
                    "total_dibawah_sla_response": 2891,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 920327,
                    "avg_durasi_recovery": 318.3420961604981,
                    "min_durasi_recovery": -49,
                    "max_durasi_recovery": 6908,
                    "total_dibawah_sla_recovery": 2891,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222601,
                    "nama_posko": "POSKO ULP BINUANG",
                    "total": 2223,
                    "total_selesai": 2223,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2251668,
                    "avg_durasi_response": 1012.8960863697706,
                    "min_durasi_response": 87,
                    "max_durasi_response": 5693,
                    "total_dibawah_sla_response": 2223,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 55676099,
                    "avg_durasi_recovery": 25045.478632478633,
                    "min_durasi_recovery": 121,
                    "max_durasi_recovery": 19534614,
                    "total_dibawah_sla_recovery": 2219,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 124133,
                    "nama_posko": "POSKO ULP SIPIROK",
                    "total": 3938,
                    "total_selesai": 3938,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2361121,
                    "avg_durasi_response": 599.5736414423566,
                    "min_durasi_response": 48,
                    "max_durasi_response": 7228,
                    "total_dibawah_sla_response": 3938,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 23569645,
                    "avg_durasi_recovery": 5985.1815642458105,
                    "min_durasi_recovery": -45,
                    "max_durasi_recovery": 22293781,
                    "total_dibawah_sla_recovery": 3937,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 524021,
                    "nama_posko": "POSKO ULP DELANGGU",
                    "total": 6574,
                    "total_selesai": 6574,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6934528,
                    "avg_durasi_response": 1054.841496805598,
                    "min_durasi_response": 87,
                    "max_durasi_response": 22890,
                    "total_dibawah_sla_response": 6570,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 809211372,
                    "avg_durasi_recovery": 123092.69425007606,
                    "min_durasi_recovery": 38,
                    "max_durasi_recovery": 35048259,
                    "total_dibawah_sla_recovery": 6520,
                    "total_diatas_sla_recovery": 54
                },
                {
                    "id_posko": 311401,
                    "nama_posko": "POSKO ULP TONDANO",
                    "total": 23087,
                    "total_selesai": 23087,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14968243,
                    "avg_durasi_response": 648.3407545371854,
                    "min_durasi_response": -2239,
                    "max_durasi_response": 30929,
                    "total_dibawah_sla_response": 23070,
                    "total_diatas_sla_response": 17,
                    "total_durasi_recovery": 948158509,
                    "avg_durasi_recovery": 41068.93528825746,
                    "min_durasi_recovery": -146,
                    "max_durasi_recovery": 36517449,
                    "total_dibawah_sla_recovery": 23036,
                    "total_diatas_sla_recovery": 51
                },
                {
                    "id_posko": 423401,
                    "nama_posko": "POSKO ULP TEMINABUAN",
                    "total": 3079,
                    "total_selesai": 3079,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3721465,
                    "avg_durasi_response": 1208.6602793114648,
                    "min_durasi_response": -1330,
                    "max_durasi_response": 173137,
                    "total_dibawah_sla_response": 3077,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 730898580,
                    "avg_durasi_recovery": 237381.80578109776,
                    "min_durasi_recovery": -63,
                    "max_durasi_recovery": 30743874,
                    "total_dibawah_sla_recovery": 3032,
                    "total_diatas_sla_recovery": 47
                },
                {
                    "id_posko": 134511,
                    "nama_posko": "POSKO ULP BATUSANGKAR",
                    "total": 9395,
                    "total_selesai": 9395,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10040765,
                    "avg_durasi_response": 1068.7349654071315,
                    "min_durasi_response": 68,
                    "max_durasi_response": 5364,
                    "total_dibawah_sla_response": 9395,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2698713365,
                    "avg_durasi_recovery": 287249.9590207557,
                    "min_durasi_recovery": 54,
                    "max_durasi_recovery": 35929223,
                    "total_dibawah_sla_recovery": 9238,
                    "total_diatas_sla_recovery": 157
                },
                {
                    "id_posko": 544201,
                    "nama_posko": "POSKO PONDOK KOPI",
                    "total": 61946,
                    "total_selesai": 61946,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 113446400,
                    "avg_durasi_response": 1831.3757143318373,
                    "min_durasi_response": 44,
                    "max_durasi_response": 264893,
                    "total_dibawah_sla_response": 61931,
                    "total_diatas_sla_response": 15,
                    "total_durasi_recovery": 22189345533,
                    "avg_durasi_recovery": 358204.6545862525,
                    "min_durasi_recovery": -223,
                    "max_durasi_recovery": 37012477,
                    "total_dibawah_sla_recovery": 60614,
                    "total_diatas_sla_recovery": 1332
                },
                {
                    "id_posko": 532761,
                    "nama_posko": "POSKO ULP CIKAJANG",
                    "total": 16552,
                    "total_selesai": 16552,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8499371,
                    "avg_durasi_response": 513.4951063315611,
                    "min_durasi_response": -1438,
                    "max_durasi_response": 86369,
                    "total_dibawah_sla_response": 16551,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 354694839,
                    "avg_durasi_recovery": 21429.12270420493,
                    "min_durasi_recovery": -445,
                    "max_durasi_recovery": 29874688,
                    "total_dibawah_sla_recovery": 16532,
                    "total_diatas_sla_recovery": 20
                },
                {
                    "id_posko": 435001,
                    "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "total": 25815,
                    "total_selesai": 25815,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 98562241,
                    "avg_durasi_response": 3818.0221189231065,
                    "min_durasi_response": 31,
                    "max_durasi_response": 2853737,
                    "total_dibawah_sla_response": 25406,
                    "total_diatas_sla_response": 409,
                    "total_durasi_recovery": 17797354651,
                    "avg_durasi_recovery": 689419.1226418748,
                    "min_durasi_recovery": -1085,
                    "max_durasi_recovery": 37057388,
                    "total_dibawah_sla_recovery": 24769,
                    "total_diatas_sla_recovery": 1046
                },
                {
                    "id_posko": 149201,
                    "nama_posko": "POSKO ULP PRABUMULIH",
                    "total": 5055,
                    "total_selesai": 5055,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6203473,
                    "avg_durasi_response": 1227.195450049456,
                    "min_durasi_response": 257,
                    "max_durasi_response": 241458,
                    "total_dibawah_sla_response": 5052,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 173965535,
                    "avg_durasi_recovery": 34414.54698318496,
                    "min_durasi_recovery": 34,
                    "max_durasi_recovery": 25707637,
                    "total_dibawah_sla_recovery": 5037,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 312701,
                    "nama_posko": "POSKO ULP POSO",
                    "total": 5643,
                    "total_selesai": 5643,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3451029,
                    "avg_durasi_response": 611.5592769803296,
                    "min_durasi_response": -88,
                    "max_durasi_response": 3497,
                    "total_dibawah_sla_response": 5643,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 103113751,
                    "avg_durasi_recovery": 18272.860357965623,
                    "min_durasi_recovery": 40,
                    "max_durasi_recovery": 12008117,
                    "total_dibawah_sla_recovery": 5630,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 144001,
                    "nama_posko": "POSKO ULP MUARA BUNGO",
                    "total": 3517,
                    "total_selesai": 3517,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4321192,
                    "avg_durasi_response": 1228.6585157804948,
                    "min_durasi_response": 313,
                    "max_durasi_response": 82112,
                    "total_dibawah_sla_response": 3513,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 818522311,
                    "avg_durasi_recovery": 232733.0995166335,
                    "min_durasi_recovery": 38,
                    "max_durasi_recovery": 36775079,
                    "total_dibawah_sla_recovery": 3477,
                    "total_diatas_sla_recovery": 40
                },
                {
                    "id_posko": 111151,
                    "nama_posko": "POSKO ULP SYIAH KUALA",
                    "total": 14739,
                    "total_selesai": 14739,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12825617,
                    "avg_durasi_response": 870.1823054481308,
                    "min_durasi_response": 171,
                    "max_durasi_response": 12688,
                    "total_dibawah_sla_response": 14737,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 271694388,
                    "avg_durasi_recovery": 18433.70567881132,
                    "min_durasi_recovery": -1991,
                    "max_durasi_recovery": 33771662,
                    "total_dibawah_sla_recovery": 14727,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 516022,
                    "nama_posko": "POSKO ULP LUMAJANG",
                    "total": 14280,
                    "total_selesai": 14280,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17976110,
                    "avg_durasi_response": 1258.8312324929973,
                    "min_durasi_response": -7266,
                    "max_durasi_response": 18611,
                    "total_dibawah_sla_response": 14279,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1628561643,
                    "avg_durasi_recovery": 114044.93298319327,
                    "min_durasi_recovery": -148,
                    "max_durasi_recovery": 36783665,
                    "total_dibawah_sla_recovery": 14203,
                    "total_diatas_sla_recovery": 77
                },
                {
                    "id_posko": 537041,
                    "nama_posko": "POSKO ULP LEMAHABANG",
                    "total": 64742,
                    "total_selesai": 64742,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 72427866,
                    "avg_durasi_response": 1118.7153007321367,
                    "min_durasi_response": 39,
                    "max_durasi_response": 477460,
                    "total_dibawah_sla_response": 64734,
                    "total_diatas_sla_response": 8,
                    "total_durasi_recovery": 4897576342,
                    "avg_durasi_recovery": 75647.59108461277,
                    "min_durasi_recovery": 23,
                    "max_durasi_recovery": 37071769,
                    "total_dibawah_sla_recovery": 64578,
                    "total_diatas_sla_recovery": 164
                },
                {
                    "id_posko": 525061,
                    "nama_posko": "POSKO ULP SIDAREJA",
                    "total": 9500,
                    "total_selesai": 9500,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13013008,
                    "avg_durasi_response": 1369.7903157894737,
                    "min_durasi_response": 140,
                    "max_durasi_response": 38485,
                    "total_dibawah_sla_response": 9499,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 850964844,
                    "avg_durasi_recovery": 89575.2467368421,
                    "min_durasi_recovery": 24,
                    "max_durasi_recovery": 36492094,
                    "total_dibawah_sla_recovery": 9461,
                    "total_diatas_sla_recovery": 39
                },
                {
                    "id_posko": 535991,
                    "nama_posko": "POSKO ULP CIMAHI SELATAN",
                    "total": 24371,
                    "total_selesai": 24371,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25064042,
                    "avg_durasi_response": 1028.4371589183866,
                    "min_durasi_response": 91,
                    "max_durasi_response": 5768,
                    "total_dibawah_sla_response": 24371,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 28200864,
                    "avg_durasi_recovery": 1157.1484140987238,
                    "min_durasi_recovery": 26,
                    "max_durasi_recovery": 7999,
                    "total_dibawah_sla_recovery": 24371,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312801,
                    "nama_posko": "POSKO ULP TENTENA",
                    "total": 3338,
                    "total_selesai": 3338,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2615732,
                    "avg_durasi_response": 783.6225284601558,
                    "min_durasi_response": 85,
                    "max_durasi_response": 6053,
                    "total_dibawah_sla_response": 3338,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73592477,
                    "avg_durasi_recovery": 22046.877471539843,
                    "min_durasi_recovery": -139,
                    "max_durasi_recovery": 29582804,
                    "total_dibawah_sla_recovery": 3333,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 412801,
                    "nama_posko": "POSKO ULP SAKETA",
                    "total": 882,
                    "total_selesai": 882,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 785704,
                    "avg_durasi_response": 890.8208616780046,
                    "min_durasi_response": 54,
                    "max_durasi_response": 2676,
                    "total_dibawah_sla_response": 882,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 749038613,
                    "avg_durasi_recovery": 849250.1281179138,
                    "min_durasi_recovery": 51,
                    "max_durasi_recovery": 32570445,
                    "total_dibawah_sla_recovery": 841,
                    "total_diatas_sla_recovery": 41
                },
                {
                    "id_posko": 522061,
                    "nama_posko": "POSKO ULP AJIBARANG",
                    "total": 9662,
                    "total_selesai": 9662,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13046777,
                    "avg_durasi_response": 1350.3184640861105,
                    "min_durasi_response": 16,
                    "max_durasi_response": 4636,
                    "total_dibawah_sla_response": 9662,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 483173270,
                    "avg_durasi_recovery": 50007.58331608363,
                    "min_durasi_recovery": 41,
                    "max_durasi_recovery": 36590081,
                    "total_dibawah_sla_recovery": 9637,
                    "total_diatas_sla_recovery": 25
                },
                {
                    "id_posko": 551401,
                    "nama_posko": "POSKO ULP SANUR",
                    "total": 58950,
                    "total_selesai": 58950,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 108727671,
                    "avg_durasi_response": 1844.4049363867684,
                    "min_durasi_response": -10102,
                    "max_durasi_response": 117000,
                    "total_dibawah_sla_response": 58597,
                    "total_diatas_sla_response": 353,
                    "total_durasi_recovery": 20012887770,
                    "avg_durasi_recovery": 339489.1903307888,
                    "min_durasi_recovery": -175,
                    "max_durasi_recovery": 37019011,
                    "total_dibawah_sla_recovery": 57418,
                    "total_diatas_sla_recovery": 1532
                },
                {
                    "id_posko": 122155,
                    "nama_posko": "POSKO ULP TANJUNGPURA",
                    "total": 3140,
                    "total_selesai": 3140,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4173552,
                    "avg_durasi_response": 1329.156687898089,
                    "min_durasi_response": 111,
                    "max_durasi_response": 1628172,
                    "total_dibawah_sla_response": 3138,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 45527667,
                    "avg_durasi_recovery": 14499.257006369427,
                    "min_durasi_recovery": 3,
                    "max_durasi_recovery": 27369648,
                    "total_dibawah_sla_recovery": 3138,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 153001,
                    "nama_posko": "POSKO BATU AJI",
                    "total": 2306,
                    "total_selesai": 2306,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3388235824,
                    "avg_durasi_response": 1469313.019947962,
                    "min_durasi_response": 60,
                    "max_durasi_response": 1691068387,
                    "total_dibawah_sla_response": 2299,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 46076923,
                    "avg_durasi_recovery": 19981.319601040763,
                    "min_durasi_recovery": -843,
                    "max_durasi_recovery": 10174429,
                    "total_dibawah_sla_recovery": 2300,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 511043,
                    "nama_posko": "POSKO ULP PERAK",
                    "total": 9091,
                    "total_selesai": 9091,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10353129,
                    "avg_durasi_response": 1138.8328016719834,
                    "min_durasi_response": -1426,
                    "max_durasi_response": 15646,
                    "total_dibawah_sla_response": 9086,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 6819530602,
                    "avg_durasi_recovery": 750140.8648113519,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 36975491,
                    "total_dibawah_sla_recovery": 8783,
                    "total_diatas_sla_recovery": 308
                },
                {
                    "id_posko": 535111,
                    "nama_posko": "POSKO ULP SUMEDANG KOTA",
                    "total": 37377,
                    "total_selesai": 37377,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21420841,
                    "avg_durasi_response": 573.1022018888622,
                    "min_durasi_response": 18,
                    "max_durasi_response": 497681,
                    "total_dibawah_sla_response": 37376,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2300728980,
                    "avg_durasi_recovery": 61554.672124568584,
                    "min_durasi_recovery": -102,
                    "max_durasi_recovery": 36863536,
                    "total_dibawah_sla_recovery": 37283,
                    "total_diatas_sla_recovery": 94
                },
                {
                    "id_posko": 515086,
                    "nama_posko": "POSKO ULP DOLOPO",
                    "total": 13689,
                    "total_selesai": 13689,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14343120,
                    "avg_durasi_response": 1047.784352399737,
                    "min_durasi_response": 33,
                    "max_durasi_response": 179725,
                    "total_dibawah_sla_response": 13656,
                    "total_diatas_sla_response": 33,
                    "total_durasi_recovery": 1353459999,
                    "avg_durasi_recovery": 98872.08700416393,
                    "min_durasi_recovery": -19,
                    "max_durasi_recovery": 36799942,
                    "total_dibawah_sla_recovery": 13618,
                    "total_diatas_sla_recovery": 71
                },
                {
                    "id_posko": 536211,
                    "nama_posko": "POSKO ULP CIBADAK",
                    "total": 22441,
                    "total_selesai": 22441,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19274619,
                    "avg_durasi_response": 858.9019651530681,
                    "min_durasi_response": 108,
                    "max_durasi_response": 4580,
                    "total_dibawah_sla_response": 22441,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3521086337,
                    "avg_durasi_recovery": 156904.16367363307,
                    "min_durasi_recovery": -68,
                    "max_durasi_recovery": 36334510,
                    "total_dibawah_sla_recovery": 22258,
                    "total_diatas_sla_recovery": 183
                },
                {
                    "id_posko": 543701,
                    "nama_posko": "POSKO PAMULANG",
                    "total": 893,
                    "total_selesai": 893,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1715159,
                    "avg_durasi_response": 1920.6707726763718,
                    "min_durasi_response": 522,
                    "max_durasi_response": 6550,
                    "total_dibawah_sla_response": 893,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 556382190,
                    "avg_durasi_recovery": 623048.3650615901,
                    "min_durasi_recovery": 41,
                    "max_durasi_recovery": 36348793,
                    "total_dibawah_sla_recovery": 866,
                    "total_diatas_sla_recovery": 27
                },
                {
                    "id_posko": 561401,
                    "nama_posko": "POSKO ULP CIKANDE",
                    "total": 28367,
                    "total_selesai": 28367,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 35065811,
                    "avg_durasi_response": 1236.148024112525,
                    "min_durasi_response": -4837,
                    "max_durasi_response": 360719,
                    "total_dibawah_sla_response": 28348,
                    "total_diatas_sla_response": 19,
                    "total_durasi_recovery": 12382106704,
                    "avg_durasi_recovery": 436496.86974301125,
                    "min_durasi_recovery": 6,
                    "max_durasi_recovery": 37031312,
                    "total_dibawah_sla_recovery": 27804,
                    "total_diatas_sla_recovery": 563
                },
                {
                    "id_posko": 122011,
                    "nama_posko": "POSKO ULP BINJAI KOTA",
                    "total": 6485,
                    "total_selesai": 6485,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7099171,
                    "avg_durasi_response": 1094.706399383192,
                    "min_durasi_response": 102,
                    "max_durasi_response": 86896,
                    "total_dibawah_sla_response": 6482,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 105874318,
                    "avg_durasi_recovery": 16326.032074016963,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 34544399,
                    "total_dibawah_sla_recovery": 6480,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 113341,
                    "nama_posko": "POSKO ULP KUTACANE",
                    "total": 13572,
                    "total_selesai": 13572,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13796016,
                    "avg_durasi_response": 1016.5057471264367,
                    "min_durasi_response": 252,
                    "max_durasi_response": 4646,
                    "total_dibawah_sla_response": 13572,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9510290,
                    "avg_durasi_recovery": 700.7287061597407,
                    "min_durasi_recovery": 105,
                    "max_durasi_recovery": 3144,
                    "total_dibawah_sla_recovery": 13572,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 124155,
                    "nama_posko": "POSKO ULP NATAL",
                    "total": 3600,
                    "total_selesai": 3600,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2163304,
                    "avg_durasi_response": 600.9177777777778,
                    "min_durasi_response": 96,
                    "max_durasi_response": 9331,
                    "total_dibawah_sla_response": 3600,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1372639,
                    "avg_durasi_recovery": 381.2886111111111,
                    "min_durasi_recovery": -102,
                    "max_durasi_recovery": 9440,
                    "total_dibawah_sla_recovery": 3600,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 223201,
                    "nama_posko": "POSKO ULP BATULICIN",
                    "total": 9529,
                    "total_selesai": 9529,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11297018,
                    "avg_durasi_response": 1185.5407702801972,
                    "min_durasi_response": 90,
                    "max_durasi_response": 12509,
                    "total_dibawah_sla_response": 9528,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 798243670,
                    "avg_durasi_recovery": 83769.93073774793,
                    "min_durasi_recovery": -145,
                    "max_durasi_recovery": 32706034,
                    "total_dibawah_sla_recovery": 9487,
                    "total_diatas_sla_recovery": 42
                },
                {
                    "id_posko": 433801,
                    "nama_posko": "POSKO ULP SUMBA BARAT DAYA",
                    "total": 6452,
                    "total_selesai": 6452,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7518757,
                    "avg_durasi_response": 1165.3374147551147,
                    "min_durasi_response": -137,
                    "max_durasi_response": 88142,
                    "total_dibawah_sla_response": 6440,
                    "total_diatas_sla_response": 12,
                    "total_durasi_recovery": 2543712065,
                    "avg_durasi_recovery": 394251.7149721017,
                    "min_durasi_recovery": -119,
                    "max_durasi_recovery": 37028362,
                    "total_dibawah_sla_recovery": 6337,
                    "total_diatas_sla_recovery": 115
                },
                {
                    "id_posko": 171311,
                    "nama_posko": "POSKO ULP SIDOMULYO",
                    "total": 18516,
                    "total_selesai": 18516,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 98766981,
                    "avg_durasi_response": 5334.142417368762,
                    "min_durasi_response": 228,
                    "max_durasi_response": 33716528,
                    "total_dibawah_sla_response": 18514,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 190404710,
                    "avg_durasi_recovery": 10283.252862389285,
                    "min_durasi_recovery": 10,
                    "max_durasi_recovery": 35801037,
                    "total_dibawah_sla_recovery": 18509,
                    "total_diatas_sla_recovery": 7
                },
                {
                    "id_posko": 146801,
                    "nama_posko": "POSKO ULP MUKOMUKO",
                    "total": 718,
                    "total_selesai": 718,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 715149,
                    "avg_durasi_response": 996.0292479108635,
                    "min_durasi_response": 177,
                    "max_durasi_response": 2703,
                    "total_dibawah_sla_response": 718,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 51878356,
                    "avg_durasi_recovery": 72253.97771587744,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 33651191,
                    "total_dibawah_sla_recovery": 716,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 522031,
                    "nama_posko": "POSKO ULP PURBALINGGA",
                    "total": 31004,
                    "total_selesai": 31004,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 40617827,
                    "avg_durasi_response": 1310.0834408463425,
                    "min_durasi_response": 51,
                    "max_durasi_response": 87036,
                    "total_dibawah_sla_response": 31001,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 5090082565,
                    "avg_durasi_recovery": 164175.02789962586,
                    "min_durasi_recovery": 2,
                    "max_durasi_recovery": 37055849,
                    "total_dibawah_sla_recovery": 30753,
                    "total_diatas_sla_recovery": 251
                },
                {
                    "id_posko": 222101,
                    "nama_posko": "POSKO ULP RANTAU",
                    "total": 2881,
                    "total_selesai": 2881,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2855078,
                    "avg_durasi_response": 991.0024297119056,
                    "min_durasi_response": 144,
                    "max_durasi_response": 15679,
                    "total_dibawah_sla_response": 2880,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 175608498,
                    "avg_durasi_recovery": 60954.00833044082,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 28996888,
                    "total_dibawah_sla_recovery": 2867,
                    "total_diatas_sla_recovery": 14
                },
                {
                    "id_posko": 315301,
                    "nama_posko": "POSKO ULP BANGKIR",
                    "total": 2427,
                    "total_selesai": 2427,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13931572,
                    "avg_durasi_response": 5740.243922538113,
                    "min_durasi_response": 53,
                    "max_durasi_response": 12788641,
                    "total_dibawah_sla_response": 2426,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 157534588,
                    "avg_durasi_recovery": 64909.183353934895,
                    "min_durasi_recovery": 37,
                    "max_durasi_recovery": 23741126,
                    "total_dibawah_sla_recovery": 2416,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 424401,
                    "nama_posko": "POSKO ULP BINTUNI",
                    "total": 2740,
                    "total_selesai": 2740,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3194141,
                    "avg_durasi_response": 1165.7448905109488,
                    "min_durasi_response": -3131,
                    "max_durasi_response": 10157,
                    "total_dibawah_sla_response": 2740,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 224591896,
                    "avg_durasi_recovery": 81967.84525547446,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 29293732,
                    "total_dibawah_sla_recovery": 2725,
                    "total_diatas_sla_recovery": 15
                },
                {
                    "id_posko": 443301,
                    "nama_posko": "POSKO ULP WOHA",
                    "total": 9997,
                    "total_selesai": 9997,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6808621,
                    "avg_durasi_response": 681.0664199259778,
                    "min_durasi_response": 56,
                    "max_durasi_response": 19189,
                    "total_dibawah_sla_response": 9992,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 1220889654,
                    "avg_durasi_recovery": 122125.60308092428,
                    "min_durasi_recovery": -1618,
                    "max_durasi_recovery": 37063430,
                    "total_dibawah_sla_recovery": 9909,
                    "total_diatas_sla_recovery": 88
                },
                {
                    "id_posko": 125011,
                    "nama_posko": "POSKO ULP RANTAU KOTA",
                    "total": 7248,
                    "total_selesai": 7248,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3710408,
                    "avg_durasi_response": 511.9216335540839,
                    "min_durasi_response": 12,
                    "max_durasi_response": 6065,
                    "total_dibawah_sla_response": 7248,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3583401,
                    "avg_durasi_recovery": 494.3985927152318,
                    "min_durasi_recovery": -74,
                    "max_durasi_recovery": 9089,
                    "total_dibawah_sla_recovery": 7248,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 423301,
                    "nama_posko": "POSKO ULP AIMAS",
                    "total": 9914,
                    "total_selesai": 9914,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11384143,
                    "avg_durasi_response": 1148.2895904781117,
                    "min_durasi_response": 136,
                    "max_durasi_response": 8889,
                    "total_dibawah_sla_response": 9914,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3294904632,
                    "avg_durasi_recovery": 332348.66169053863,
                    "min_durasi_recovery": 35,
                    "max_durasi_recovery": 37022599,
                    "total_dibawah_sla_recovery": 9630,
                    "total_diatas_sla_recovery": 284
                },
                {
                    "id_posko": 520011,
                    "nama_posko": "POSKO ULP KUDUS KOTA",
                    "total": 25362,
                    "total_selesai": 25362,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 60630175,
                    "avg_durasi_response": 2390.5912388612887,
                    "min_durasi_response": -5944,
                    "max_durasi_response": 5115406,
                    "total_dibawah_sla_response": 25285,
                    "total_diatas_sla_response": 77,
                    "total_durasi_recovery": 15826386807,
                    "avg_durasi_recovery": 624019.6674946771,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 37059366,
                    "total_dibawah_sla_recovery": 24511,
                    "total_diatas_sla_recovery": 851
                },
                {
                    "id_posko": 183071,
                    "nama_posko": "POSKO ULP DABO SINGKEP",
                    "total": 523,
                    "total_selesai": 523,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 453738,
                    "avg_durasi_response": 867.5678776290631,
                    "min_durasi_response": 114,
                    "max_durasi_response": 78176,
                    "total_dibawah_sla_response": 521,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 123715351,
                    "avg_durasi_recovery": 236549.42829827915,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 34607607,
                    "total_dibawah_sla_recovery": 516,
                    "total_diatas_sla_recovery": 7
                },
                {
                    "id_posko": 182501,
                    "nama_posko": "POSKO ULP DUMAI KOTA",
                    "total": 23696,
                    "total_selesai": 23696,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7058902,
                    "avg_durasi_response": 297.8942437542201,
                    "min_durasi_response": -2571244,
                    "max_durasi_response": 2428801,
                    "total_dibawah_sla_response": 23622,
                    "total_diatas_sla_response": 74,
                    "total_durasi_recovery": 4011105529,
                    "avg_durasi_recovery": 169273.52840141795,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 36685843,
                    "total_dibawah_sla_recovery": 23521,
                    "total_diatas_sla_recovery": 175
                },
                {
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "total": 27943,
                    "total_selesai": 27943,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 40118189,
                    "avg_durasi_response": 1435.7151701678417,
                    "min_durasi_response": -23,
                    "max_durasi_response": 671123,
                    "total_dibawah_sla_response": 27653,
                    "total_diatas_sla_response": 290,
                    "total_durasi_recovery": 6298416451,
                    "avg_durasi_recovery": 225402.29935941022,
                    "min_durasi_recovery": -2751,
                    "max_durasi_recovery": 37016757,
                    "total_dibawah_sla_recovery": 27396,
                    "total_diatas_sla_recovery": 547
                },
                {
                    "id_posko": 113301,
                    "nama_posko": "POSKO ULP LANGSA",
                    "total": 18500,
                    "total_selesai": 18500,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24935605,
                    "avg_durasi_response": 1347.8705405405406,
                    "min_durasi_response": 77,
                    "max_durasi_response": 6791,
                    "total_dibawah_sla_response": 18500,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 16190369,
                    "avg_durasi_recovery": 875.1550810810811,
                    "min_durasi_recovery": 29,
                    "max_durasi_recovery": 5514,
                    "total_dibawah_sla_recovery": 18500,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517506,
                    "nama_posko": "POSKO ULP KETAPANG",
                    "total": 25846,
                    "total_selesai": 25846,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20670490,
                    "avg_durasi_response": 799.7558616420336,
                    "min_durasi_response": -173,
                    "max_durasi_response": 246638,
                    "total_dibawah_sla_response": 25806,
                    "total_diatas_sla_response": 40,
                    "total_durasi_recovery": 7075101424,
                    "avg_durasi_recovery": 273740.67259924166,
                    "min_durasi_recovery": -873,
                    "max_durasi_recovery": 37073408,
                    "total_dibawah_sla_recovery": 25548,
                    "total_diatas_sla_recovery": 298
                },
                {
                    "id_posko": 522581,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJATENG)",
                    "total": 30919,
                    "total_selesai": 30919,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 44043683,
                    "avg_durasi_response": 1424.4860118373815,
                    "min_durasi_response": -60,
                    "max_durasi_response": 611023,
                    "total_dibawah_sla_response": 30915,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 1833780131,
                    "avg_durasi_recovery": 59309.16688767425,
                    "min_durasi_recovery": 7,
                    "max_durasi_recovery": 36418883,
                    "total_dibawah_sla_recovery": 30831,
                    "total_diatas_sla_recovery": 88
                },
                {
                    "id_posko": 511434,
                    "nama_posko": "POSKO ULP RUNGKUT",
                    "total": 34287,
                    "total_selesai": 34287,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52569536,
                    "avg_durasi_response": 1533.2206375594249,
                    "min_durasi_response": -4188,
                    "max_durasi_response": 131657,
                    "total_dibawah_sla_response": 34260,
                    "total_diatas_sla_response": 27,
                    "total_durasi_recovery": 19594860644,
                    "avg_durasi_recovery": 571495.3377081692,
                    "min_durasi_recovery": -304,
                    "max_durasi_recovery": 37091096,
                    "total_dibawah_sla_recovery": 33432,
                    "total_diatas_sla_recovery": 855
                },
                {
                    "id_posko": 547401,
                    "nama_posko": "POSKO LENTENG AGUNG",
                    "total": 48716,
                    "total_selesai": 48716,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 64522288,
                    "avg_durasi_response": 1324.457837260859,
                    "min_durasi_response": 16,
                    "max_durasi_response": 91485,
                    "total_dibawah_sla_response": 48713,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 49148245146,
                    "avg_durasi_recovery": 1008872.7552754742,
                    "min_durasi_recovery": -739,
                    "max_durasi_recovery": 37071750,
                    "total_dibawah_sla_recovery": 45803,
                    "total_diatas_sla_recovery": 2913
                },
                {
                    "id_posko": 534011,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJABAR)",
                    "total": 13164,
                    "total_selesai": 13164,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9329503,
                    "avg_durasi_response": 708.713384989365,
                    "min_durasi_response": 57,
                    "max_durasi_response": 183779,
                    "total_dibawah_sla_response": 13156,
                    "total_diatas_sla_response": 8,
                    "total_durasi_recovery": 621226101,
                    "avg_durasi_recovery": 47191.28691886964,
                    "min_durasi_recovery": 21,
                    "max_durasi_recovery": 36916831,
                    "total_dibawah_sla_recovery": 13142,
                    "total_diatas_sla_recovery": 22
                },
                {
                    "id_posko": 553404,
                    "nama_posko": "POSKO ULP GILIMANUK",
                    "total": 9397,
                    "total_selesai": 9397,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13444931,
                    "avg_durasi_response": 1430.7684367351283,
                    "min_durasi_response": 317,
                    "max_durasi_response": 15379,
                    "total_dibawah_sla_response": 9396,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 927683540,
                    "avg_durasi_recovery": 98721.24507821645,
                    "min_durasi_recovery": -10,
                    "max_durasi_recovery": 37068191,
                    "total_dibawah_sla_recovery": 9362,
                    "total_diatas_sla_recovery": 35
                },
                {
                    "id_posko": 311701,
                    "nama_posko": "POSKO ULP AMURANG",
                    "total": 8606,
                    "total_selesai": 8606,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1710459953,
                    "avg_durasi_response": 198752.02800371833,
                    "min_durasi_response": -422,
                    "max_durasi_response": 1702431356,
                    "total_dibawah_sla_response": 8600,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 494809874,
                    "avg_durasi_recovery": 57495.918429003024,
                    "min_durasi_recovery": -101,
                    "max_durasi_recovery": 36622559,
                    "total_dibawah_sla_recovery": 8577,
                    "total_diatas_sla_recovery": 29
                },
                {
                    "id_posko": 124111,
                    "nama_posko": "POSKO ULP KOTANOPAN",
                    "total": 1891,
                    "total_selesai": 1891,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1036496,
                    "avg_durasi_response": 548.1205711263882,
                    "min_durasi_response": 33,
                    "max_durasi_response": 7115,
                    "total_dibawah_sla_response": 1891,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 701138,
                    "avg_durasi_recovery": 370.7763088313062,
                    "min_durasi_recovery": 34,
                    "max_durasi_recovery": 3923,
                    "total_dibawah_sla_recovery": 1891,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 121011,
                    "nama_posko": "POSKO ULP SIANTAR KOTA",
                    "total": 11275,
                    "total_selesai": 11275,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7104782,
                    "avg_durasi_response": 630.1358758314856,
                    "min_durasi_response": 6,
                    "max_durasi_response": 264271,
                    "total_dibawah_sla_response": 11273,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 40084303,
                    "avg_durasi_recovery": 3555.1488248337027,
                    "min_durasi_recovery": -154,
                    "max_durasi_recovery": 26146067,
                    "total_dibawah_sla_recovery": 11272,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 522011,
                    "nama_posko": "POSKO ULP PURWOKERTO KOTA",
                    "total": 29865,
                    "total_selesai": 29865,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 37639675,
                    "avg_durasi_response": 1260.3273062112842,
                    "min_durasi_response": 86,
                    "max_durasi_response": 56380,
                    "total_dibawah_sla_response": 29863,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 12516846547,
                    "avg_durasi_recovery": 419114.23227858695,
                    "min_durasi_recovery": 38,
                    "max_durasi_recovery": 37044742,
                    "total_dibawah_sla_recovery": 28977,
                    "total_diatas_sla_recovery": 888
                },
                {
                    "id_posko": 533711,
                    "nama_posko": "POSKO ULP CILIMUS",
                    "total": 7818,
                    "total_selesai": 7818,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9511179,
                    "avg_durasi_response": 1216.5744435917115,
                    "min_durasi_response": -29564,
                    "max_durasi_response": 1822627,
                    "total_dibawah_sla_response": 7813,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 712198853,
                    "avg_durasi_recovery": 91097.32067024814,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 34882084,
                    "total_dibawah_sla_recovery": 7790,
                    "total_diatas_sla_recovery": 28
                },
                {
                    "id_posko": 315201,
                    "nama_posko": "POSKO ULP LEOK",
                    "total": 3811,
                    "total_selesai": 3811,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2070388,
                    "avg_durasi_response": 543.2663342954605,
                    "min_durasi_response": -103,
                    "max_durasi_response": 8344,
                    "total_dibawah_sla_response": 3811,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 262671188,
                    "avg_durasi_recovery": 68924.47861453687,
                    "min_durasi_recovery": -1,
                    "max_durasi_recovery": 20604615,
                    "total_dibawah_sla_recovery": 3786,
                    "total_diatas_sla_recovery": 25
                },
                {
                    "id_posko": 113351,
                    "nama_posko": "POSKO ULP BLANG KEJEREN",
                    "total": 9865,
                    "total_selesai": 9865,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8757154,
                    "avg_durasi_response": 887.6993411049164,
                    "min_durasi_response": 214,
                    "max_durasi_response": 3521,
                    "total_dibawah_sla_response": 9865,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 40701736,
                    "avg_durasi_recovery": 4125.872883933097,
                    "min_durasi_recovery": -1140,
                    "max_durasi_recovery": 34676114,
                    "total_dibawah_sla_recovery": 9864,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 423701,
                    "nama_posko": "POSKO ULP WAISAI",
                    "total": 1945,
                    "total_selesai": 1945,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1998509,
                    "avg_durasi_response": 1027.511053984576,
                    "min_durasi_response": 175,
                    "max_durasi_response": 4123,
                    "total_dibawah_sla_response": 1945,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 377361824,
                    "avg_durasi_recovery": 194016.3619537275,
                    "min_durasi_recovery": 43,
                    "max_durasi_recovery": 36968459,
                    "total_dibawah_sla_recovery": 1918,
                    "total_diatas_sla_recovery": 27
                },
                {
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "total": 69682,
                    "total_selesai": 69682,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 93225928,
                    "avg_durasi_response": 1337.8767543985534,
                    "min_durasi_response": -528673,
                    "max_durasi_response": 426635,
                    "total_dibawah_sla_response": 69629,
                    "total_diatas_sla_response": 53,
                    "total_durasi_recovery": 68285830614,
                    "avg_durasi_recovery": 979963.7010131741,
                    "min_durasi_recovery": 38,
                    "max_durasi_recovery": 37073651,
                    "total_dibawah_sla_recovery": 66286,
                    "total_diatas_sla_recovery": 3396
                },
                {
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "total": 12987,
                    "total_selesai": 12987,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 144279390,
                    "avg_durasi_response": 11109.52413952414,
                    "min_durasi_response": 409,
                    "max_durasi_response": 34044890,
                    "total_dibawah_sla_response": 12983,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 185743623,
                    "avg_durasi_recovery": 14302.273273273273,
                    "min_durasi_recovery": 37,
                    "max_durasi_recovery": 36323600,
                    "total_dibawah_sla_recovery": 12980,
                    "total_diatas_sla_recovery": 7
                },
                {
                    "id_posko": 535921,
                    "nama_posko": "POSKO ULP CILILIN",
                    "total": 15290,
                    "total_selesai": 15290,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10462454,
                    "avg_durasi_response": 684.267756703728,
                    "min_durasi_response": 75,
                    "max_durasi_response": 86670,
                    "total_dibawah_sla_response": 15288,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 9794839,
                    "avg_durasi_recovery": 640.6042511445389,
                    "min_durasi_recovery": -20,
                    "max_durasi_recovery": 86969,
                    "total_dibawah_sla_recovery": 15288,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 517151,
                    "nama_posko": "POSKO ULP KEPULAUAN KANGEAN",
                    "total": 5761,
                    "total_selesai": 5761,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5743997,
                    "avg_durasi_response": 997.048602673147,
                    "min_durasi_response": 41,
                    "max_durasi_response": 92368,
                    "total_dibawah_sla_response": 5755,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 1082982582,
                    "avg_durasi_recovery": 187985.1730602326,
                    "min_durasi_recovery": -254,
                    "max_durasi_recovery": 36850411,
                    "total_dibawah_sla_recovery": 5717,
                    "total_diatas_sla_recovery": 44
                },
                {
                    "id_posko": 566101,
                    "nama_posko": "POSKO CIKOKOL",
                    "total": 34903,
                    "total_selesai": 34903,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 55816630,
                    "avg_durasi_response": 1599.192906053921,
                    "min_durasi_response": -27754,
                    "max_durasi_response": 330200,
                    "total_dibawah_sla_response": 34880,
                    "total_diatas_sla_response": 23,
                    "total_durasi_recovery": 43790439879,
                    "avg_durasi_recovery": 1254632.549608916,
                    "min_durasi_recovery": -1680,
                    "max_durasi_recovery": 37067215,
                    "total_dibawah_sla_recovery": 32757,
                    "total_diatas_sla_recovery": 2146
                },
                {
                    "id_posko": 122177,
                    "nama_posko": "POSKO ULP PKL BRANDAN",
                    "total": 2114,
                    "total_selesai": 2114,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1147699,
                    "avg_durasi_response": 542.9039735099337,
                    "min_durasi_response": 78,
                    "max_durasi_response": 4608,
                    "total_dibawah_sla_response": 2114,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 946741,
                    "avg_durasi_recovery": 447.8434247871334,
                    "min_durasi_recovery": 45,
                    "max_durasi_recovery": 5075,
                    "total_dibawah_sla_recovery": 2114,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513011,
                    "nama_posko": "POSKO ULP LAWANG",
                    "total": 5355,
                    "total_selesai": 5355,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5714132,
                    "avg_durasi_response": 1067.0647992530346,
                    "min_durasi_response": 228,
                    "max_durasi_response": 3868,
                    "total_dibawah_sla_response": 5355,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 136426081,
                    "avg_durasi_recovery": 25476.392343604108,
                    "min_durasi_recovery": 38,
                    "max_durasi_recovery": 31442752,
                    "total_dibawah_sla_recovery": 5345,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 325601,
                    "nama_posko": "POSKO ULP SOPPENG",
                    "total": 5732,
                    "total_selesai": 5732,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4711225,
                    "avg_durasi_response": 821.9164340544313,
                    "min_durasi_response": -8421,
                    "max_durasi_response": 30849,
                    "total_dibawah_sla_response": 5730,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 473126540,
                    "avg_durasi_recovery": 82541.26657362178,
                    "min_durasi_recovery": 27,
                    "max_durasi_recovery": 35857431,
                    "total_dibawah_sla_recovery": 5697,
                    "total_diatas_sla_recovery": 35
                },
                {
                    "id_posko": 521041,
                    "nama_posko": "POSKO ULP SEDAYU",
                    "total": 31739,
                    "total_selesai": 31739,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 65971382,
                    "avg_durasi_response": 2078.5589338038376,
                    "min_durasi_response": -34694,
                    "max_durasi_response": 2698686,
                    "total_dibawah_sla_response": 31659,
                    "total_diatas_sla_response": 80,
                    "total_durasi_recovery": 10022365007,
                    "avg_durasi_recovery": 315774.4417593497,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 36419218,
                    "total_dibawah_sla_recovery": 31186,
                    "total_diatas_sla_recovery": 553
                },
                {
                    "id_posko": 411601,
                    "nama_posko": "POSKO ULP BANDA",
                    "total": 229,
                    "total_selesai": 229,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 176356,
                    "avg_durasi_response": 770.1135371179039,
                    "min_durasi_response": 100,
                    "max_durasi_response": 4172,
                    "total_dibawah_sla_response": 229,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3082301,
                    "avg_durasi_recovery": 13459.829694323143,
                    "min_durasi_recovery": 74,
                    "max_durasi_recovery": 2897004,
                    "total_dibawah_sla_recovery": 228,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 421401,
                    "nama_posko": "POSKO ULP SARMI",
                    "total": 3032,
                    "total_selesai": 3032,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3629271,
                    "avg_durasi_response": 1196.989116094987,
                    "min_durasi_response": 76,
                    "max_durasi_response": 6165,
                    "total_dibawah_sla_response": 3032,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 160795074,
                    "avg_durasi_recovery": 53032.67612137203,
                    "min_durasi_recovery": -1443,
                    "max_durasi_recovery": 31008656,
                    "total_dibawah_sla_recovery": 3024,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 322801,
                    "nama_posko": "POSKO ULP TELLU BOCCOE",
                    "total": 5479,
                    "total_selesai": 5479,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6082788,
                    "avg_durasi_response": 1110.2004015331265,
                    "min_durasi_response": 26,
                    "max_durasi_response": 8664,
                    "total_dibawah_sla_response": 5479,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2227160887,
                    "avg_durasi_recovery": 406490.39733528014,
                    "min_durasi_recovery": 15,
                    "max_durasi_recovery": 36549857,
                    "total_dibawah_sla_recovery": 5317,
                    "total_diatas_sla_recovery": 162
                },
                {
                    "id_posko": 521511,
                    "nama_posko": "POSKO ULP MAGELANG KOTA",
                    "total": 24739,
                    "total_selesai": 24739,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 34849154,
                    "avg_durasi_response": 1408.6727030195239,
                    "min_durasi_response": 16,
                    "max_durasi_response": 43109,
                    "total_dibawah_sla_response": 24711,
                    "total_diatas_sla_response": 28,
                    "total_durasi_recovery": 1159862548,
                    "avg_durasi_recovery": 46883.97057277982,
                    "min_durasi_recovery": 7,
                    "max_durasi_recovery": 35447503,
                    "total_dibawah_sla_recovery": 24652,
                    "total_diatas_sla_recovery": 87
                },
                {
                    "id_posko": 513506,
                    "nama_posko": "POSKO ULP PASURUAN KOTA",
                    "total": 13425,
                    "total_selesai": 13425,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21114512,
                    "avg_durasi_response": 1572.7755679702047,
                    "min_durasi_response": 198,
                    "max_durasi_response": 56351,
                    "total_dibawah_sla_response": 13422,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 1284181291,
                    "avg_durasi_recovery": 95655.96208566109,
                    "min_durasi_recovery": -71,
                    "max_durasi_recovery": 37012007,
                    "total_dibawah_sla_recovery": 13368,
                    "total_diatas_sla_recovery": 57
                },
                {
                    "id_posko": 325501,
                    "nama_posko": "POSKO ULP PANGSID",
                    "total": 9736,
                    "total_selesai": 9736,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13564799,
                    "avg_durasi_response": 1393.2620172555464,
                    "min_durasi_response": -10221,
                    "max_durasi_response": 233303,
                    "total_dibawah_sla_response": 9693,
                    "total_diatas_sla_response": 43,
                    "total_durasi_recovery": 3910729466,
                    "avg_durasi_recovery": 401677.2253492194,
                    "min_durasi_recovery": 54,
                    "max_durasi_recovery": 36982267,
                    "total_dibawah_sla_recovery": 9447,
                    "total_diatas_sla_recovery": 289
                },
                {
                    "id_posko": 511633,
                    "nama_posko": "POSKO ULP MENGANTI",
                    "total": 11095,
                    "total_selesai": 11095,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8820946,
                    "avg_durasi_response": 795.0379450202794,
                    "min_durasi_response": -3960,
                    "max_durasi_response": 18957,
                    "total_dibawah_sla_response": 11093,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 1513324675,
                    "avg_durasi_recovery": 136396.99639477243,
                    "min_durasi_recovery": 23,
                    "max_durasi_recovery": 36589657,
                    "total_dibawah_sla_recovery": 11031,
                    "total_diatas_sla_recovery": 64
                },
                {
                    "id_posko": 435501,
                    "nama_posko": "POSKO ULP ADONARA",
                    "total": 15647,
                    "total_selesai": 15647,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22533905,
                    "avg_durasi_response": 1440.142199782706,
                    "min_durasi_response": -27610,
                    "max_durasi_response": 457862,
                    "total_dibawah_sla_response": 15603,
                    "total_diatas_sla_response": 44,
                    "total_durasi_recovery": 4173635444,
                    "avg_durasi_recovery": 266737.1025755736,
                    "min_durasi_recovery": -21,
                    "max_durasi_recovery": 37056196,
                    "total_dibawah_sla_recovery": 15388,
                    "total_diatas_sla_recovery": 259
                },
                {
                    "id_posko": 318301,
                    "nama_posko": "POSKO ULP LIRUNG",
                    "total": 1567,
                    "total_selesai": 1567,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 278077571,
                    "avg_durasi_response": 177458.56477345247,
                    "min_durasi_response": 133,
                    "max_durasi_response": 24091508,
                    "total_dibawah_sla_response": 1543,
                    "total_diatas_sla_response": 24,
                    "total_durasi_recovery": 608304800,
                    "avg_durasi_recovery": 388197.0644543714,
                    "min_durasi_recovery": 47,
                    "max_durasi_recovery": 36779762,
                    "total_dibawah_sla_recovery": 1543,
                    "total_diatas_sla_recovery": 24
                },
                {
                    "id_posko": 532861,
                    "nama_posko": "POSKO ULP CIBATU",
                    "total": 11248,
                    "total_selesai": 11248,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6188879,
                    "avg_durasi_response": 550.2203947368421,
                    "min_durasi_response": 50,
                    "max_durasi_response": 13038,
                    "total_dibawah_sla_response": 11247,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 753352877,
                    "avg_durasi_recovery": 66976.60713015647,
                    "min_durasi_recovery": -90,
                    "max_durasi_recovery": 35772288,
                    "total_dibawah_sla_recovery": 11216,
                    "total_diatas_sla_recovery": 32
                },
                {
                    "id_posko": 316501,
                    "nama_posko": "POSKO ULP TELAGA",
                    "total": 16524,
                    "total_selesai": 16524,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21903488,
                    "avg_durasi_response": 1325.5560396998305,
                    "min_durasi_response": 54,
                    "max_durasi_response": 698632,
                    "total_dibawah_sla_response": 16521,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 26053063204,
                    "avg_durasi_recovery": 1576680.1745340112,
                    "min_durasi_recovery": 12,
                    "max_durasi_recovery": 37062420,
                    "total_dibawah_sla_recovery": 15288,
                    "total_diatas_sla_recovery": 1236
                },
                {
                    "id_posko": 543401,
                    "nama_posko": "POSKO CINERE",
                    "total": 934,
                    "total_selesai": 934,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1569621,
                    "avg_durasi_response": 1680.536402569593,
                    "min_durasi_response": 191,
                    "max_durasi_response": 7787,
                    "total_dibawah_sla_response": 934,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 323745904,
                    "avg_durasi_recovery": 346623.02355460386,
                    "min_durasi_recovery": 41,
                    "max_durasi_recovery": 36200270,
                    "total_dibawah_sla_recovery": 916,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 553103,
                    "nama_posko": "POSKO ULP TEJAKULA",
                    "total": 6098,
                    "total_selesai": 6098,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8917010,
                    "avg_durasi_response": 1462.2843555264021,
                    "min_durasi_response": 309,
                    "max_durasi_response": 39132,
                    "total_dibawah_sla_response": 6097,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 336695487,
                    "avg_durasi_recovery": 55214.08445391932,
                    "min_durasi_recovery": 43,
                    "max_durasi_recovery": 37052612,
                    "total_dibawah_sla_recovery": 6083,
                    "total_diatas_sla_recovery": 15
                },
                {
                    "id_posko": 441601,
                    "nama_posko": "POSKO ULP PRINGGABAYA",
                    "total": 21402,
                    "total_selesai": 21402,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 31007466,
                    "avg_durasi_response": 1448.811606391926,
                    "min_durasi_response": 20,
                    "max_durasi_response": 111746,
                    "total_dibawah_sla_response": 21389,
                    "total_diatas_sla_response": 13,
                    "total_durasi_recovery": 28837014726,
                    "avg_durasi_recovery": 1347398.1275581722,
                    "min_durasi_recovery": 22,
                    "max_durasi_recovery": 37055802,
                    "total_dibawah_sla_recovery": 20181,
                    "total_diatas_sla_recovery": 1221
                },
                {
                    "id_posko": 124144,
                    "nama_posko": "POSKO ULP GUNUNGTUA",
                    "total": 2416,
                    "total_selesai": 2416,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1452599,
                    "avg_durasi_response": 601.2413079470199,
                    "min_durasi_response": 40,
                    "max_durasi_response": 24654,
                    "total_dibawah_sla_response": 2415,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 35699553,
                    "avg_durasi_recovery": 14776.305049668874,
                    "min_durasi_recovery": -241,
                    "max_durasi_recovery": 34731030,
                    "total_dibawah_sla_recovery": 2415,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 172701,
                    "nama_posko": "POSKO ULP RUMBIA",
                    "total": 14481,
                    "total_selesai": 14481,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 97177865,
                    "avg_durasi_response": 6710.715074925764,
                    "min_durasi_response": 153,
                    "max_durasi_response": 3457592,
                    "total_dibawah_sla_response": 14427,
                    "total_diatas_sla_response": 54,
                    "total_durasi_recovery": 80605286,
                    "avg_durasi_recovery": 5566.278986257855,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 36810169,
                    "total_dibawah_sla_recovery": 14479,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 134541,
                    "nama_posko": "POSKO ULP LINTAU",
                    "total": 3110,
                    "total_selesai": 3110,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3094617,
                    "avg_durasi_response": 995.0536977491961,
                    "min_durasi_response": -3364,
                    "max_durasi_response": 3978,
                    "total_dibawah_sla_response": 3110,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 463959765,
                    "avg_durasi_recovery": 149183.20418006432,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 33478570,
                    "total_dibawah_sla_recovery": 3087,
                    "total_diatas_sla_recovery": 23
                },
                {
                    "id_posko": 522051,
                    "nama_posko": "POSKO ULP WONOSOBO",
                    "total": 31624,
                    "total_selesai": 31624,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 47120857,
                    "avg_durasi_response": 1490.034688843916,
                    "min_durasi_response": -717,
                    "max_durasi_response": 20965,
                    "total_dibawah_sla_response": 31623,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3779745783,
                    "avg_durasi_recovery": 119521.43255122691,
                    "min_durasi_recovery": -73,
                    "max_durasi_recovery": 36838631,
                    "total_dibawah_sla_recovery": 31430,
                    "total_diatas_sla_recovery": 194
                },
                {
                    "id_posko": 115551,
                    "nama_posko": "POSKO ULP KOTA FAJAR",
                    "total": 6351,
                    "total_selesai": 6351,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5632552,
                    "avg_durasi_response": 886.8763974177294,
                    "min_durasi_response": 37,
                    "max_durasi_response": 5113,
                    "total_dibawah_sla_response": 6351,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 32327413,
                    "avg_durasi_recovery": 5090.129585891986,
                    "min_durasi_recovery": 38,
                    "max_durasi_recovery": 27349550,
                    "total_dibawah_sla_recovery": 6350,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 515097,
                    "nama_posko": "POSKO ULP MANTINGAN",
                    "total": 7322,
                    "total_selesai": 7322,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24277121,
                    "avg_durasi_response": 3315.6406719475553,
                    "min_durasi_response": 4,
                    "max_durasi_response": 339978,
                    "total_dibawah_sla_response": 7002,
                    "total_diatas_sla_response": 320,
                    "total_durasi_recovery": 562235081,
                    "avg_durasi_recovery": 76787.09109532915,
                    "min_durasi_recovery": -87,
                    "max_durasi_recovery": 36807384,
                    "total_dibawah_sla_recovery": 7294,
                    "total_diatas_sla_recovery": 28
                },
                {
                    "id_posko": 147701,
                    "nama_posko": "POSKO ULP MUARA DUA",
                    "total": 533,
                    "total_selesai": 533,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4140935,
                    "avg_durasi_response": 7769.108818011257,
                    "min_durasi_response": 138,
                    "max_durasi_response": 123056,
                    "total_dibawah_sla_response": 460,
                    "total_diatas_sla_response": 73,
                    "total_durasi_recovery": 1819970899,
                    "avg_durasi_recovery": 3414579.5478424015,
                    "min_durasi_recovery": 87,
                    "max_durasi_recovery": 31398203,
                    "total_dibawah_sla_recovery": 425,
                    "total_diatas_sla_recovery": 108
                },
                {
                    "id_posko": 223301,
                    "nama_posko": "POSKO ULP SATUI",
                    "total": 3318,
                    "total_selesai": 3318,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3793055,
                    "avg_durasi_response": 1143.175105485232,
                    "min_durasi_response": 215,
                    "max_durasi_response": 87233,
                    "total_dibawah_sla_response": 3317,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 625445822,
                    "avg_durasi_recovery": 188500.85051235685,
                    "min_durasi_recovery": 21,
                    "max_durasi_recovery": 33408884,
                    "total_dibawah_sla_recovery": 3292,
                    "total_diatas_sla_recovery": 26
                },
                {
                    "id_posko": 316301,
                    "nama_posko": "POSKO ULP KWANDANG",
                    "total": 2852,
                    "total_selesai": 2852,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2925654,
                    "avg_durasi_response": 1025.8253856942497,
                    "min_durasi_response": 63,
                    "max_durasi_response": 8629,
                    "total_dibawah_sla_response": 2852,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 554563135,
                    "avg_durasi_recovery": 194447.1020336606,
                    "min_durasi_recovery": -190,
                    "max_durasi_recovery": 35661994,
                    "total_dibawah_sla_recovery": 2825,
                    "total_diatas_sla_recovery": 27
                },
                {
                    "id_posko": 212501,
                    "nama_posko": "POSKO ULP SEIDURI",
                    "total": 388,
                    "total_selesai": 388,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 268193,
                    "avg_durasi_response": 691.2190721649484,
                    "min_durasi_response": 237,
                    "max_durasi_response": 2525,
                    "total_dibawah_sla_response": 388,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 42654841,
                    "avg_durasi_recovery": 109935.15721649484,
                    "min_durasi_recovery": 73,
                    "max_durasi_recovery": 20094765,
                    "total_dibawah_sla_recovery": 384,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 172101,
                    "nama_posko": "POSKO ULP SRIBAWONO",
                    "total": 15980,
                    "total_selesai": 15980,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 47781712,
                    "avg_durasi_response": 2990.094618272841,
                    "min_durasi_response": 92,
                    "max_durasi_response": 3330631,
                    "total_dibawah_sla_response": 15959,
                    "total_diatas_sla_response": 21,
                    "total_durasi_recovery": 372627365,
                    "avg_durasi_recovery": 23318.358260325407,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 36841861,
                    "total_dibawah_sla_recovery": 15968,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 319301,
                    "nama_posko": "POSKO ULP AMPANA",
                    "total": 4435,
                    "total_selesai": 4435,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3765175,
                    "avg_durasi_response": 848.9684329199549,
                    "min_durasi_response": -28,
                    "max_durasi_response": 11642,
                    "total_dibawah_sla_response": 4434,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 57792613,
                    "avg_durasi_recovery": 13031.028861330327,
                    "min_durasi_recovery": -83,
                    "max_durasi_recovery": 27717870,
                    "total_dibawah_sla_recovery": 4431,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 127121,
                    "nama_posko": "POSKO ULP NIAS BARAT",
                    "total": 2923,
                    "total_selesai": 2923,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2481625,
                    "avg_durasi_response": 848.9993157714676,
                    "min_durasi_response": 104,
                    "max_durasi_response": 7167,
                    "total_dibawah_sla_response": 2923,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1178420,
                    "avg_durasi_recovery": 403.1542935340404,
                    "min_durasi_recovery": -147,
                    "max_durasi_recovery": 8111,
                    "total_dibawah_sla_recovery": 2923,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173601,
                    "nama_posko": "POSKO ULP BUKIT KEMUNING",
                    "total": 13871,
                    "total_selesai": 13871,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13493706,
                    "avg_durasi_response": 972.7997981400043,
                    "min_durasi_response": 250,
                    "max_durasi_response": 6012,
                    "total_dibawah_sla_response": 13871,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 131586540,
                    "avg_durasi_recovery": 9486.449426861798,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 30165206,
                    "total_dibawah_sla_recovery": 13858,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 112271,
                    "nama_posko": "POSKO ULP SAMALANGA",
                    "total": 4848,
                    "total_selesai": 4848,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3977866,
                    "avg_durasi_response": 820.5169141914191,
                    "min_durasi_response": 59,
                    "max_durasi_response": 2864,
                    "total_dibawah_sla_response": 4848,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3135512,
                    "avg_durasi_recovery": 646.7640264026403,
                    "min_durasi_recovery": 20,
                    "max_durasi_recovery": 7972,
                    "total_dibawah_sla_recovery": 4848,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "total": 45061,
                    "total_selesai": 45061,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 88301991,
                    "avg_durasi_response": 1959.6101063003484,
                    "min_durasi_response": -220,
                    "max_durasi_response": 430212,
                    "total_dibawah_sla_response": 44755,
                    "total_diatas_sla_response": 306,
                    "total_durasi_recovery": 11606647373,
                    "avg_durasi_recovery": 257576.33814163023,
                    "min_durasi_recovery": -20,
                    "max_durasi_recovery": 37037842,
                    "total_dibawah_sla_recovery": 44515,
                    "total_diatas_sla_recovery": 546
                },
                {
                    "id_posko": 320401,
                    "nama_posko": "POSKO ULP PANGKEP",
                    "total": 13775,
                    "total_selesai": 13775,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8060122,
                    "avg_durasi_response": 585.1268239564429,
                    "min_durasi_response": -160,
                    "max_durasi_response": 36409,
                    "total_dibawah_sla_response": 13772,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 171052773,
                    "avg_durasi_recovery": 12417.624174228675,
                    "min_durasi_recovery": -1148,
                    "max_durasi_recovery": 31184422,
                    "total_dibawah_sla_recovery": 13766,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 520061,
                    "nama_posko": "POSKO ULP REMBANG",
                    "total": 11556,
                    "total_selesai": 11556,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13969594,
                    "avg_durasi_response": 1208.8606784354447,
                    "min_durasi_response": -2841,
                    "max_durasi_response": 45134,
                    "total_dibawah_sla_response": 11548,
                    "total_diatas_sla_response": 8,
                    "total_durasi_recovery": 3087979180,
                    "avg_durasi_recovery": 267218.6898580824,
                    "min_durasi_recovery": -1263,
                    "max_durasi_recovery": 36877936,
                    "total_dibawah_sla_recovery": 11405,
                    "total_diatas_sla_recovery": 151
                },
                {
                    "id_posko": 182301,
                    "nama_posko": "POSKO ULP BENGKALIS",
                    "total": 4868,
                    "total_selesai": 4868,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13440649,
                    "avg_durasi_response": 2761.020747740345,
                    "min_durasi_response": -2155340,
                    "max_durasi_response": 2381065,
                    "total_dibawah_sla_response": 4850,
                    "total_diatas_sla_response": 18,
                    "total_durasi_recovery": 405524837,
                    "avg_durasi_recovery": 83304.19823336073,
                    "min_durasi_recovery": 111,
                    "max_durasi_recovery": 35927328,
                    "total_dibawah_sla_recovery": 4851,
                    "total_diatas_sla_recovery": 17
                },
                {
                    "id_posko": 421601,
                    "nama_posko": "POSKO ULP ARSO ",
                    "total": 5854,
                    "total_selesai": 5854,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9264649,
                    "avg_durasi_response": 1582.618551417834,
                    "min_durasi_response": 51,
                    "max_durasi_response": 22851,
                    "total_dibawah_sla_response": 5852,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 182006177,
                    "avg_durasi_recovery": 31090.908267851042,
                    "min_durasi_recovery": -399,
                    "max_durasi_recovery": 27349809,
                    "total_dibawah_sla_recovery": 5843,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 411301,
                    "nama_posko": "POSKO ULP BAGUALA",
                    "total": 7083,
                    "total_selesai": 7083,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6797851,
                    "avg_durasi_response": 959.7417760835804,
                    "min_durasi_response": 112,
                    "max_durasi_response": 73160,
                    "total_dibawah_sla_response": 7069,
                    "total_diatas_sla_response": 14,
                    "total_durasi_recovery": 4182944599,
                    "avg_durasi_recovery": 590561.1462657066,
                    "min_durasi_recovery": 42,
                    "max_durasi_recovery": 36795867,
                    "total_dibawah_sla_recovery": 6887,
                    "total_diatas_sla_recovery": 196
                },
                {
                    "id_posko": 231411,
                    "nama_posko": "POSKO ULP MELAK",
                    "total": 4409,
                    "total_selesai": 4409,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5863844,
                    "avg_durasi_response": 1329.9714220911771,
                    "min_durasi_response": -343,
                    "max_durasi_response": 91224,
                    "total_dibawah_sla_response": 4408,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 490519140,
                    "avg_durasi_recovery": 111254.05760943524,
                    "min_durasi_recovery": -44,
                    "max_durasi_recovery": 32376870,
                    "total_dibawah_sla_recovery": 4361,
                    "total_diatas_sla_recovery": 48
                },
                {
                    "id_posko": 443401,
                    "nama_posko": "POSKO ULP BIMA KOTA",
                    "total": 7544,
                    "total_selesai": 7544,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6489725,
                    "avg_durasi_response": 860.2498674443266,
                    "min_durasi_response": 27,
                    "max_durasi_response": 13646,
                    "total_dibawah_sla_response": 7542,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 3977992106,
                    "avg_durasi_recovery": 527305.4223223754,
                    "min_durasi_recovery": -40,
                    "max_durasi_recovery": 36710519,
                    "total_dibawah_sla_recovery": 7246,
                    "total_diatas_sla_recovery": 298
                },
                {
                    "id_posko": 328101,
                    "nama_posko": "POSKO ULP KOTA BAU BAU",
                    "total": 16264,
                    "total_selesai": 16264,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17729202,
                    "avg_durasi_response": 1090.08866207575,
                    "min_durasi_response": -48,
                    "max_durasi_response": 1191098,
                    "total_dibawah_sla_response": 16244,
                    "total_diatas_sla_response": 20,
                    "total_durasi_recovery": 1787492563,
                    "avg_durasi_recovery": 109904.85507870142,
                    "min_durasi_recovery": -136,
                    "max_durasi_recovery": 35766589,
                    "total_dibawah_sla_recovery": 16140,
                    "total_diatas_sla_recovery": 124
                },
                {
                    "id_posko": 231561,
                    "nama_posko": "POSKO ULP SAMARINDA ULU",
                    "total": 7253,
                    "total_selesai": 7253,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26430600,
                    "avg_durasi_response": 3644.092099820764,
                    "min_durasi_response": 87,
                    "max_durasi_response": 5794106,
                    "total_dibawah_sla_response": 7190,
                    "total_diatas_sla_response": 63,
                    "total_durasi_recovery": 9275890354,
                    "avg_durasi_recovery": 1278903.950641114,
                    "min_durasi_recovery": -34,
                    "max_durasi_recovery": 37068556,
                    "total_dibawah_sla_recovery": 6583,
                    "total_diatas_sla_recovery": 670
                },
                {
                    "id_posko": 516055,
                    "nama_posko": "POSKO ULP AMBULU",
                    "total": 32375,
                    "total_selesai": 32375,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 40672746,
                    "avg_durasi_response": 1256.3010347490347,
                    "min_durasi_response": -10735,
                    "max_durasi_response": 36835,
                    "total_dibawah_sla_response": 32370,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 2233903973,
                    "avg_durasi_recovery": 69000.89491891892,
                    "min_durasi_recovery": -1688,
                    "max_durasi_recovery": 36681905,
                    "total_dibawah_sla_recovery": 32265,
                    "total_diatas_sla_recovery": 110
                },
                {
                    "id_posko": 132251,
                    "nama_posko": "POSKO ULP SIMPANG EMPAT",
                    "total": 19997,
                    "total_selesai": 19997,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18699159,
                    "avg_durasi_response": 935.0982147322098,
                    "min_durasi_response": 65,
                    "max_durasi_response": 36121,
                    "total_dibawah_sla_response": 19989,
                    "total_diatas_sla_response": 8,
                    "total_durasi_recovery": 7953029484,
                    "avg_durasi_recovery": 397711.13086963043,
                    "min_durasi_recovery": -4583,
                    "max_durasi_recovery": 36938468,
                    "total_dibawah_sla_recovery": 19616,
                    "total_diatas_sla_recovery": 381
                },
                {
                    "id_posko": 514535,
                    "nama_posko": "POSKO ULP JOMBANG",
                    "total": 18619,
                    "total_selesai": 18619,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 171912476,
                    "avg_durasi_response": 9233.174499167517,
                    "min_durasi_response": -4634,
                    "max_durasi_response": 5974737,
                    "total_dibawah_sla_response": 18083,
                    "total_diatas_sla_response": 536,
                    "total_durasi_recovery": 1154863767,
                    "avg_durasi_recovery": 62026.089854449754,
                    "min_durasi_recovery": -731,
                    "max_durasi_recovery": 36415324,
                    "total_dibawah_sla_recovery": 18568,
                    "total_diatas_sla_recovery": 51
                },
                {
                    "id_posko": 522021,
                    "nama_posko": "POSKO ULP BANYUMAS",
                    "total": 12799,
                    "total_selesai": 12799,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16658841,
                    "avg_durasi_response": 1301.573638565513,
                    "min_durasi_response": -88,
                    "max_durasi_response": 7223,
                    "total_dibawah_sla_response": 12799,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2930662105,
                    "avg_durasi_recovery": 228975.86569263224,
                    "min_durasi_recovery": -22,
                    "max_durasi_recovery": 36949270,
                    "total_dibawah_sla_recovery": 12652,
                    "total_diatas_sla_recovery": 147
                },
                {
                    "id_posko": 538251,
                    "nama_posko": "POSKO ULP PRIMA PAKUAN (TT/TM)",
                    "total": 51,
                    "total_selesai": 51,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 84712,
                    "avg_durasi_response": 1661.0196078431372,
                    "min_durasi_response": 444,
                    "max_durasi_response": 6923,
                    "total_dibawah_sla_response": 51,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 29828914,
                    "avg_durasi_recovery": 584880.6666666666,
                    "min_durasi_recovery": 88,
                    "max_durasi_recovery": 29804226,
                    "total_dibawah_sla_recovery": 50,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 524031,
                    "nama_posko": "POSKO ULP BOYOLALI",
                    "total": 17242,
                    "total_selesai": 17242,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21579886,
                    "avg_durasi_response": 1251.5883308200905,
                    "min_durasi_response": -1291,
                    "max_durasi_response": 103386,
                    "total_dibawah_sla_response": 17235,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 2195352796,
                    "avg_durasi_recovery": 127325.8784363763,
                    "min_durasi_recovery": 7,
                    "max_durasi_recovery": 36844440,
                    "total_dibawah_sla_recovery": 17096,
                    "total_diatas_sla_recovery": 146
                },
                {
                    "id_posko": 321111,
                    "nama_posko": "POSKO ULP PANAKKUKANG",
                    "total": 32337,
                    "total_selesai": 32337,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41222534,
                    "avg_durasi_response": 1274.7791693725453,
                    "min_durasi_response": 72,
                    "max_durasi_response": 10766,
                    "total_dibawah_sla_response": 32337,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 35937939945,
                    "avg_durasi_recovery": 1111356.6485759346,
                    "min_durasi_recovery": 12,
                    "max_durasi_recovery": 37055289,
                    "total_dibawah_sla_recovery": 30344,
                    "total_diatas_sla_recovery": 1993
                },
                {
                    "id_posko": 520571,
                    "nama_posko": "POSKO ULP PALUR",
                    "total": 8007,
                    "total_selesai": 8007,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6807527,
                    "avg_durasi_response": 850.1969526664169,
                    "min_durasi_response": 27,
                    "max_durasi_response": 22787,
                    "total_dibawah_sla_response": 8005,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 433226922,
                    "avg_durasi_recovery": 54106.02248032971,
                    "min_durasi_recovery": 76,
                    "max_durasi_recovery": 30901205,
                    "total_dibawah_sla_recovery": 7976,
                    "total_diatas_sla_recovery": 31
                },
                {
                    "id_posko": 329101,
                    "nama_posko": "POSKO ULP MANAKARRA",
                    "total": 14400,
                    "total_selesai": 14400,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12994211,
                    "avg_durasi_response": 902.3757638888889,
                    "min_durasi_response": -143,
                    "max_durasi_response": 25255,
                    "total_dibawah_sla_response": 14398,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 1426674573,
                    "avg_durasi_recovery": 99074.623125,
                    "min_durasi_recovery": -62,
                    "max_durasi_recovery": 36729162,
                    "total_dibawah_sla_recovery": 14302,
                    "total_diatas_sla_recovery": 98
                },
                {
                    "id_posko": 552203,
                    "nama_posko": "POSKO ULP BANGLI",
                    "total": 14015,
                    "total_selesai": 14015,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27644156,
                    "avg_durasi_response": 1972.469211559044,
                    "min_durasi_response": -6151,
                    "max_durasi_response": 743728,
                    "total_dibawah_sla_response": 13933,
                    "total_diatas_sla_response": 82,
                    "total_durasi_recovery": 1818242654,
                    "avg_durasi_recovery": 129735.47299322154,
                    "min_durasi_recovery": -1557,
                    "max_durasi_recovery": 36880139,
                    "total_dibawah_sla_recovery": 13934,
                    "total_diatas_sla_recovery": 81
                },
                {
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "total": 9998,
                    "total_selesai": 9998,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30437320,
                    "avg_durasi_response": 3044.3408681736346,
                    "min_durasi_response": -238,
                    "max_durasi_response": 21510377,
                    "total_dibawah_sla_response": 9994,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 11567717648,
                    "avg_durasi_recovery": 1157003.1654330867,
                    "min_durasi_recovery": 19,
                    "max_durasi_recovery": 37022573,
                    "total_dibawah_sla_recovery": 9401,
                    "total_diatas_sla_recovery": 597
                },
                {
                    "id_posko": 122166,
                    "nama_posko": "POSKO ULP GEBANG",
                    "total": 2040,
                    "total_selesai": 2040,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1102712,
                    "avg_durasi_response": 540.5450980392156,
                    "min_durasi_response": 55,
                    "max_durasi_response": 3878,
                    "total_dibawah_sla_response": 2040,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 741846,
                    "avg_durasi_recovery": 363.65,
                    "min_durasi_recovery": -67,
                    "max_durasi_recovery": 3128,
                    "total_dibawah_sla_recovery": 2040,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532311,
                    "nama_posko": "POSKO ULP CIAMIS",
                    "total": 22200,
                    "total_selesai": 22200,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13151974,
                    "avg_durasi_response": 592.4312612612613,
                    "min_durasi_response": -262,
                    "max_durasi_response": 685789,
                    "total_dibawah_sla_response": 22197,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 7625848319,
                    "avg_durasi_recovery": 343506.68103603605,
                    "min_durasi_recovery": -17,
                    "max_durasi_recovery": 37056523,
                    "total_dibawah_sla_recovery": 21834,
                    "total_diatas_sla_recovery": 366
                },
                {
                    "id_posko": 183101,
                    "nama_posko": "POSKO ULP ANAMBAS",
                    "total": 771,
                    "total_selesai": 771,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3091107,
                    "avg_durasi_response": 4009.217898832685,
                    "min_durasi_response": 210,
                    "max_durasi_response": 2339587,
                    "total_dibawah_sla_response": 768,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 81999033,
                    "avg_durasi_recovery": 106354.12840466926,
                    "min_durasi_recovery": 56,
                    "max_durasi_recovery": 26679905,
                    "total_dibawah_sla_recovery": 767,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 545201,
                    "nama_posko": "POSKO PONDOK UNGU",
                    "total": 333,
                    "total_selesai": 333,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 604015,
                    "avg_durasi_response": 1813.8588588588589,
                    "min_durasi_response": 368,
                    "max_durasi_response": 7852,
                    "total_dibawah_sla_response": 333,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 266092,
                    "avg_durasi_recovery": 799.0750750750751,
                    "min_durasi_recovery": 33,
                    "max_durasi_recovery": 5287,
                    "total_dibawah_sla_recovery": 333,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541102,
                    "nama_posko": "POSKO KUNINGAN (DISJAYA)",
                    "total": 147,
                    "total_selesai": 147,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 204910,
                    "avg_durasi_response": 1393.9455782312925,
                    "min_durasi_response": 287,
                    "max_durasi_response": 3989,
                    "total_dibawah_sla_response": 147,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 45983423,
                    "avg_durasi_recovery": 312812.4013605442,
                    "min_durasi_recovery": 56,
                    "max_durasi_recovery": 19229453,
                    "total_dibawah_sla_recovery": 144,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 518055,
                    "nama_posko": "POSKO ULP PADANGAN",
                    "total": 8645,
                    "total_selesai": 8645,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15351887,
                    "avg_durasi_response": 1775.811104684789,
                    "min_durasi_response": 80,
                    "max_durasi_response": 57207,
                    "total_dibawah_sla_response": 8641,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 2562623565,
                    "avg_durasi_recovery": 296428.4054366686,
                    "min_durasi_recovery": 10,
                    "max_durasi_recovery": 37067347,
                    "total_dibawah_sla_recovery": 8536,
                    "total_diatas_sla_recovery": 109
                },
                {
                    "id_posko": 182601,
                    "nama_posko": "POSKO ULP BAGAN BATU",
                    "total": 8377,
                    "total_selesai": 8377,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": -20792287,
                    "avg_durasi_response": -2482.068401575743,
                    "min_durasi_response": -2316171,
                    "max_durasi_response": 2594766,
                    "total_dibawah_sla_response": 8336,
                    "total_diatas_sla_response": 41,
                    "total_durasi_recovery": 1886524220,
                    "avg_durasi_recovery": 225202.84350005968,
                    "min_durasi_recovery": -2735,
                    "max_durasi_recovery": 36775029,
                    "total_dibawah_sla_recovery": 8300,
                    "total_diatas_sla_recovery": 77
                },
                {
                    "id_posko": 144601,
                    "nama_posko": "POSKO ULP SUNGAI PENUH",
                    "total": 3642,
                    "total_selesai": 3642,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3554605,
                    "avg_durasi_response": 976.0035694673256,
                    "min_durasi_response": 206,
                    "max_durasi_response": 4326,
                    "total_dibawah_sla_response": 3642,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 279982735,
                    "avg_durasi_recovery": 76876.09417902252,
                    "min_durasi_recovery": 53,
                    "max_durasi_recovery": 33549544,
                    "total_dibawah_sla_recovery": 3630,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 132261,
                    "nama_posko": "POSKO ULP BASO",
                    "total": 7133,
                    "total_selesai": 7133,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7691400,
                    "avg_durasi_response": 1078.2840319641105,
                    "min_durasi_response": 240,
                    "max_durasi_response": 6165,
                    "total_dibawah_sla_response": 7133,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1997595633,
                    "avg_durasi_recovery": 280049.8574232441,
                    "min_durasi_recovery": 202,
                    "max_durasi_recovery": 35766578,
                    "total_dibawah_sla_recovery": 7029,
                    "total_diatas_sla_recovery": 104
                },
                {
                    "id_posko": 532931,
                    "nama_posko": "POSKO ULP LELES",
                    "total": 11307,
                    "total_selesai": 11307,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6577243,
                    "avg_durasi_response": 581.6965596533121,
                    "min_durasi_response": -116,
                    "max_durasi_response": 86782,
                    "total_dibawah_sla_response": 11303,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 1263655865,
                    "avg_durasi_recovery": 111758.72158839657,
                    "min_durasi_recovery": 12,
                    "max_durasi_recovery": 37041567,
                    "total_dibawah_sla_recovery": 11247,
                    "total_diatas_sla_recovery": 60
                },
                {
                    "id_posko": 411501,
                    "nama_posko": "POSKO ULP HARUKU",
                    "total": 273,
                    "total_selesai": 273,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 222919,
                    "avg_durasi_response": 816.5531135531136,
                    "min_durasi_response": 382,
                    "max_durasi_response": 1923,
                    "total_dibawah_sla_response": 273,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21677226,
                    "avg_durasi_recovery": 79403.75824175825,
                    "min_durasi_recovery": 54,
                    "max_durasi_recovery": 21482256,
                    "total_dibawah_sla_recovery": 272,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 143101,
                    "nama_posko": "POSKO ULP KOTA BARU",
                    "total": 20608,
                    "total_selesai": 20608,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 36538424,
                    "avg_durasi_response": 1773.021350931677,
                    "min_durasi_response": -528890,
                    "max_durasi_response": 832919,
                    "total_dibawah_sla_response": 20439,
                    "total_diatas_sla_response": 169,
                    "total_durasi_recovery": 4340339398,
                    "avg_durasi_recovery": 210614.29532220497,
                    "min_durasi_recovery": -6,
                    "max_durasi_recovery": 37013767,
                    "total_dibawah_sla_recovery": 20448,
                    "total_diatas_sla_recovery": 160
                },
                {
                    "id_posko": 535331,
                    "nama_posko": "POSKO ULP RANCAEKEK",
                    "total": 15481,
                    "total_selesai": 15481,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12580979,
                    "avg_durasi_response": 812.6722433951295,
                    "min_durasi_response": 186,
                    "max_durasi_response": 4072,
                    "total_dibawah_sla_response": 15481,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 50333484,
                    "avg_durasi_recovery": 3251.3070215102384,
                    "min_durasi_recovery": -131,
                    "max_durasi_recovery": 36871959,
                    "total_dibawah_sla_recovery": 15479,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 517809,
                    "nama_posko": "POSKO ULP WARU",
                    "total": 22765,
                    "total_selesai": 22765,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17991007,
                    "avg_durasi_response": 790.2924225785197,
                    "min_durasi_response": 109,
                    "max_durasi_response": 165809,
                    "total_dibawah_sla_response": 22739,
                    "total_diatas_sla_response": 26,
                    "total_durasi_recovery": 10740523190,
                    "avg_durasi_recovery": 471799.8326378212,
                    "min_durasi_recovery": -359,
                    "max_durasi_recovery": 37072507,
                    "total_dibawah_sla_recovery": 22356,
                    "total_diatas_sla_recovery": 409
                },
                {
                    "id_posko": 522571,
                    "nama_posko": "POSKO ULP COMAL",
                    "total": 9618,
                    "total_selesai": 9618,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16218767,
                    "avg_durasi_response": 1686.2930962778125,
                    "min_durasi_response": -3908,
                    "max_durasi_response": 1085945,
                    "total_dibawah_sla_response": 9615,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 1825503387,
                    "avg_durasi_recovery": 189800.7264504055,
                    "min_durasi_recovery": 37,
                    "max_durasi_recovery": 36268301,
                    "total_dibawah_sla_recovery": 9537,
                    "total_diatas_sla_recovery": 81
                },
                {
                    "id_posko": 112231,
                    "nama_posko": "POSKO ULP LHOKSUKON",
                    "total": 7565,
                    "total_selesai": 7565,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6652023,
                    "avg_durasi_response": 879.3156642432253,
                    "min_durasi_response": 28,
                    "max_durasi_response": 10131,
                    "total_dibawah_sla_response": 7565,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 34720775,
                    "avg_durasi_recovery": 4589.659616655651,
                    "min_durasi_recovery": 65,
                    "max_durasi_recovery": 28930819,
                    "total_dibawah_sla_recovery": 7564,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 544401,
                    "nama_posko": "POSKO RAWAMANGUN",
                    "total": 212,
                    "total_selesai": 212,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 353027,
                    "avg_durasi_response": 1665.2216981132076,
                    "min_durasi_response": 512,
                    "max_durasi_response": 4057,
                    "total_dibawah_sla_response": 212,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 138243773,
                    "avg_durasi_recovery": 652093.2688679246,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 35245085,
                    "total_dibawah_sla_recovery": 206,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 523091,
                    "nama_posko": "POSKO ULP WELERI",
                    "total": 21464,
                    "total_selesai": 21464,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 39039268,
                    "avg_durasi_response": 1818.8253820350353,
                    "min_durasi_response": 183,
                    "max_durasi_response": 587802,
                    "total_dibawah_sla_response": 21408,
                    "total_diatas_sla_response": 56,
                    "total_durasi_recovery": 2448382259,
                    "avg_durasi_recovery": 114069.24426947447,
                    "min_durasi_recovery": -348,
                    "max_durasi_recovery": 37061325,
                    "total_dibawah_sla_recovery": 21343,
                    "total_diatas_sla_recovery": 121
                },
                {
                    "id_posko": 142301,
                    "nama_posko": "POSKO ULP PANGKALAN BALAI",
                    "total": 1542,
                    "total_selesai": 1542,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2630101,
                    "avg_durasi_response": 1705.642671854734,
                    "min_durasi_response": 295,
                    "max_durasi_response": 85727,
                    "total_dibawah_sla_response": 1529,
                    "total_diatas_sla_response": 13,
                    "total_durasi_recovery": 426655143,
                    "avg_durasi_recovery": 276689.4571984436,
                    "min_durasi_recovery": 44,
                    "max_durasi_recovery": 22185443,
                    "total_dibawah_sla_recovery": 1485,
                    "total_diatas_sla_recovery": 57
                },
                {
                    "id_posko": 319101,
                    "nama_posko": "POSKO ULP TOILI",
                    "total": 5864,
                    "total_selesai": 5864,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5221406,
                    "avg_durasi_response": 890.4171214188267,
                    "min_durasi_response": 44,
                    "max_durasi_response": 387772,
                    "total_dibawah_sla_response": 5863,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 161322536,
                    "avg_durasi_recovery": 27510.664392905866,
                    "min_durasi_recovery": -52,
                    "max_durasi_recovery": 35243975,
                    "total_dibawah_sla_recovery": 5859,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 161401,
                    "nama_posko": "POSKO ULP KOBA",
                    "total": 3591,
                    "total_selesai": 3591,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2644642,
                    "avg_durasi_response": 736.4639376218323,
                    "min_durasi_response": -1579,
                    "max_durasi_response": 227572,
                    "total_dibawah_sla_response": 3590,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 79196110,
                    "avg_durasi_recovery": 22054.054580896685,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 25720383,
                    "total_dibawah_sla_recovery": 3585,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 513563,
                    "nama_posko": "POSKO ULP PROBOLINGGO",
                    "total": 25038,
                    "total_selesai": 25038,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32890727,
                    "avg_durasi_response": 1313.6323588146017,
                    "min_durasi_response": -20990,
                    "max_durasi_response": 124452,
                    "total_dibawah_sla_response": 25016,
                    "total_diatas_sla_response": 22,
                    "total_durasi_recovery": 5003344961,
                    "avg_durasi_recovery": 199830.05675373433,
                    "min_durasi_recovery": -167,
                    "max_durasi_recovery": 37034126,
                    "total_dibawah_sla_recovery": 24734,
                    "total_diatas_sla_recovery": 304
                },
                {
                    "id_posko": 441101,
                    "nama_posko": "POSKO ULP CAKRANEGARA",
                    "total": 44479,
                    "total_selesai": 44479,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66961898,
                    "avg_durasi_response": 1505.4722003642169,
                    "min_durasi_response": 36,
                    "max_durasi_response": 127047,
                    "total_dibawah_sla_response": 44405,
                    "total_diatas_sla_response": 74,
                    "total_durasi_recovery": 82051335245,
                    "avg_durasi_recovery": 1844720.7726117943,
                    "min_durasi_recovery": -1192,
                    "max_durasi_recovery": 37065603,
                    "total_dibawah_sla_recovery": 40367,
                    "total_diatas_sla_recovery": 4112
                },
                {
                    "id_posko": 514011,
                    "nama_posko": "POSKO ULP KEDIRI KOTA",
                    "total": 11698,
                    "total_selesai": 11698,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14714333,
                    "avg_durasi_response": 1257.8503162933835,
                    "min_durasi_response": 71,
                    "max_durasi_response": 270936,
                    "total_dibawah_sla_response": 11688,
                    "total_diatas_sla_response": 10,
                    "total_durasi_recovery": 176041402,
                    "avg_durasi_recovery": 15048.84612754317,
                    "min_durasi_recovery": -1,
                    "max_durasi_recovery": 35926835,
                    "total_dibawah_sla_recovery": 11689,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 521031,
                    "nama_posko": "POSKO ULP BANTUL",
                    "total": 22795,
                    "total_selesai": 22795,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 49703627,
                    "avg_durasi_response": 2180.4618118008334,
                    "min_durasi_response": 63,
                    "max_durasi_response": 6220371,
                    "total_dibawah_sla_response": 22743,
                    "total_diatas_sla_response": 52,
                    "total_durasi_recovery": 7747285449,
                    "avg_durasi_recovery": 339867.7538495284,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 37071026,
                    "total_dibawah_sla_recovery": 22398,
                    "total_diatas_sla_recovery": 397
                },
                {
                    "id_posko": 535711,
                    "nama_posko": "POSKO ULP UJUNGBERUNG",
                    "total": 22368,
                    "total_selesai": 22368,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 34964486,
                    "avg_durasi_response": 1563.147621602289,
                    "min_durasi_response": -127,
                    "max_durasi_response": 23038,
                    "total_dibawah_sla_response": 22358,
                    "total_diatas_sla_response": 10,
                    "total_durasi_recovery": 852617629,
                    "avg_durasi_recovery": 38117.74092453505,
                    "min_durasi_recovery": -167,
                    "max_durasi_recovery": 35999099,
                    "total_dibawah_sla_recovery": 22334,
                    "total_diatas_sla_recovery": 34
                },
                {
                    "id_posko": 124011,
                    "nama_posko": "POSKO ULP SIDIMPUAN KOTA",
                    "total": 8507,
                    "total_selesai": 8507,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4851290,
                    "avg_durasi_response": 570.270365581286,
                    "min_durasi_response": 49,
                    "max_durasi_response": 7617,
                    "total_dibawah_sla_response": 8507,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21927751,
                    "avg_durasi_recovery": 2577.612671917245,
                    "min_durasi_recovery": -170,
                    "max_durasi_recovery": 10618316,
                    "total_dibawah_sla_recovery": 8504,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 513539,
                    "nama_posko": "POSKO ULP BANGIL",
                    "total": 7748,
                    "total_selesai": 7748,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10480247,
                    "avg_durasi_response": 1352.639003613836,
                    "min_durasi_response": 149,
                    "max_durasi_response": 126792,
                    "total_dibawah_sla_response": 7746,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 1548533933,
                    "avg_durasi_recovery": 199862.40745998968,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 36958007,
                    "total_dibawah_sla_recovery": 7691,
                    "total_diatas_sla_recovery": 57
                },
                {
                    "id_posko": 431851,
                    "nama_posko": "POSKO ULP SABU RAIJUA",
                    "total": 2011,
                    "total_selesai": 2011,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2148334,
                    "avg_durasi_response": 1068.2913973147688,
                    "min_durasi_response": 286,
                    "max_durasi_response": 42931,
                    "total_dibawah_sla_response": 2010,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 176338275,
                    "avg_durasi_recovery": 87686.85977125808,
                    "min_durasi_recovery": 42,
                    "max_durasi_recovery": 36157433,
                    "total_dibawah_sla_recovery": 2000,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 113311,
                    "nama_posko": "POSKO ULP KUALA SIMPANG",
                    "total": 18968,
                    "total_selesai": 18968,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20682804,
                    "avg_durasi_response": 1090.4051033319274,
                    "min_durasi_response": 116,
                    "max_durasi_response": 19548,
                    "total_dibawah_sla_response": 18966,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 43958672,
                    "avg_durasi_recovery": 2317.517503163222,
                    "min_durasi_recovery": -95,
                    "max_durasi_recovery": 25892376,
                    "total_dibawah_sla_recovery": 18967,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 317301,
                    "nama_posko": "POSKO ULP MODAYAG",
                    "total": 1927,
                    "total_selesai": 1927,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1978200,
                    "avg_durasi_response": 1026.5697976128697,
                    "min_durasi_response": 92,
                    "max_durasi_response": 8648,
                    "total_dibawah_sla_response": 1927,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1008941151,
                    "avg_durasi_recovery": 523581.2926829268,
                    "min_durasi_recovery": -62,
                    "max_durasi_recovery": 36363915,
                    "total_dibawah_sla_recovery": 1883,
                    "total_diatas_sla_recovery": 44
                },
                {
                    "id_posko": 224001,
                    "nama_posko": "POSKO ULP PALANGKARAYA TIMUR",
                    "total": 11867,
                    "total_selesai": 11867,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17775921,
                    "avg_durasi_response": 1497.9287941349962,
                    "min_durasi_response": 93,
                    "max_durasi_response": 8274,
                    "total_dibawah_sla_response": 11867,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 27284466634,
                    "avg_durasi_recovery": 2299188.2222971264,
                    "min_durasi_recovery": -1741,
                    "max_durasi_recovery": 37062567,
                    "total_dibawah_sla_recovery": 10335,
                    "total_diatas_sla_recovery": 1532
                },
                {
                    "id_posko": 123144,
                    "nama_posko": "POSKO ULP TARUTUNG",
                    "total": 8108,
                    "total_selesai": 8108,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2438713,
                    "avg_durasi_response": 300.77861371484954,
                    "min_durasi_response": -33,
                    "max_durasi_response": 5165,
                    "total_dibawah_sla_response": 8108,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3887582,
                    "avg_durasi_recovery": 479.4748396645289,
                    "min_durasi_recovery": -23,
                    "max_durasi_recovery": 4066,
                    "total_dibawah_sla_recovery": 8108,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 417201,
                    "nama_posko": "POSKO ULP MOA",
                    "total": 923,
                    "total_selesai": 923,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 832946,
                    "avg_durasi_response": 902.433369447454,
                    "min_durasi_response": 196,
                    "max_durasi_response": 5413,
                    "total_dibawah_sla_response": 923,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 705391,
                    "avg_durasi_recovery": 764.237269772481,
                    "min_durasi_recovery": 57,
                    "max_durasi_recovery": 2414,
                    "total_dibawah_sla_recovery": 923,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181101,
                    "nama_posko": "POSKO ULP PEKANBARU KOTA TIMUR",
                    "total": 5098,
                    "total_selesai": 5098,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3807442,
                    "avg_durasi_response": 746.8501373087486,
                    "min_durasi_response": -2468698,
                    "max_durasi_response": 3292490,
                    "total_dibawah_sla_response": 4904,
                    "total_diatas_sla_response": 194,
                    "total_durasi_recovery": 10701728581,
                    "avg_durasi_recovery": 2099201.3693605335,
                    "min_durasi_recovery": 37,
                    "max_durasi_recovery": 37055932,
                    "total_dibawah_sla_recovery": 4642,
                    "total_diatas_sla_recovery": 456
                },
                {
                    "id_posko": 433501,
                    "nama_posko": "POSKO ULP SUMBA BARAT",
                    "total": 3322,
                    "total_selesai": 3322,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3611305,
                    "avg_durasi_response": 1087.087597832631,
                    "min_durasi_response": 187,
                    "max_durasi_response": 36664,
                    "total_dibawah_sla_response": 3320,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 427917120,
                    "avg_durasi_recovery": 128813.10054184226,
                    "min_durasi_recovery": -110,
                    "max_durasi_recovery": 28127489,
                    "total_dibawah_sla_recovery": 3294,
                    "total_diatas_sla_recovery": 28
                },
                {
                    "id_posko": 324101,
                    "nama_posko": "POSKO ULP SAWITTO",
                    "total": 8837,
                    "total_selesai": 8837,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9544721,
                    "avg_durasi_response": 1080.0861151974652,
                    "min_durasi_response": -4162,
                    "max_durasi_response": 91754,
                    "total_dibawah_sla_response": 8830,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 6429143953,
                    "avg_durasi_recovery": 727525.6255516578,
                    "min_durasi_recovery": -294,
                    "max_durasi_recovery": 37006148,
                    "total_dibawah_sla_recovery": 8487,
                    "total_diatas_sla_recovery": 350
                },
                {
                    "id_posko": 443101,
                    "nama_posko": "POSKO ULP SAPE",
                    "total": 4872,
                    "total_selesai": 4872,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3894350,
                    "avg_durasi_response": 799.3329228243022,
                    "min_durasi_response": 43,
                    "max_durasi_response": 8012,
                    "total_dibawah_sla_response": 4872,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 612412140,
                    "avg_durasi_recovery": 125700.35714285714,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 35116229,
                    "total_dibawah_sla_recovery": 4834,
                    "total_diatas_sla_recovery": 38
                },
                {
                    "id_posko": 154001,
                    "nama_posko": "POSKO BATAM CENTER",
                    "total": 4166,
                    "total_selesai": 4166,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6765380128,
                    "avg_durasi_response": 1623951.0628900623,
                    "min_durasi_response": 165,
                    "max_durasi_response": 1691078462,
                    "total_dibawah_sla_response": 4153,
                    "total_diatas_sla_response": 13,
                    "total_durasi_recovery": 165515012,
                    "avg_durasi_recovery": 39729.95967354777,
                    "min_durasi_recovery": -187,
                    "max_durasi_recovery": 17688692,
                    "total_dibawah_sla_recovery": 4147,
                    "total_diatas_sla_recovery": 19
                },
                {
                    "id_posko": 181301,
                    "nama_posko": "POSKO ULP RUMBAI",
                    "total": 4979,
                    "total_selesai": 4979,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17745880,
                    "avg_durasi_response": 3564.145410725045,
                    "min_durasi_response": -2532010,
                    "max_durasi_response": 2639160,
                    "total_dibawah_sla_response": 4877,
                    "total_diatas_sla_response": 102,
                    "total_durasi_recovery": 6853694652,
                    "avg_durasi_recovery": 1376520.3157260495,
                    "min_durasi_recovery": 45,
                    "max_durasi_recovery": 36890132,
                    "total_dibawah_sla_recovery": 4662,
                    "total_diatas_sla_recovery": 317
                },
                {
                    "id_posko": 324201,
                    "nama_posko": "POSKO ULP KARIANGO",
                    "total": 5615,
                    "total_selesai": 5615,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6099701,
                    "avg_durasi_response": 1086.3225289403383,
                    "min_durasi_response": 92,
                    "max_durasi_response": 119943,
                    "total_dibawah_sla_response": 5609,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 420498504,
                    "avg_durasi_recovery": 74888.42457702583,
                    "min_durasi_recovery": -2326,
                    "max_durasi_recovery": 30828253,
                    "total_dibawah_sla_recovery": 5588,
                    "total_diatas_sla_recovery": 27
                },
                {
                    "id_posko": 518044,
                    "nama_posko": "POSKO ULP BABAT",
                    "total": 17966,
                    "total_selesai": 17966,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25571241,
                    "avg_durasi_response": 1423.312980073472,
                    "min_durasi_response": 45,
                    "max_durasi_response": 449165,
                    "total_dibawah_sla_response": 17948,
                    "total_diatas_sla_response": 18,
                    "total_durasi_recovery": 1420602171,
                    "avg_durasi_recovery": 79071.70048981409,
                    "min_durasi_recovery": -802,
                    "max_durasi_recovery": 36590845,
                    "total_dibawah_sla_recovery": 17902,
                    "total_diatas_sla_recovery": 64
                },
                {
                    "id_posko": 513145,
                    "nama_posko": "POSKO ULP KEBONAGUNG",
                    "total": 18341,
                    "total_selesai": 18341,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 107450014,
                    "avg_durasi_response": 5858.459953110518,
                    "min_durasi_response": 138,
                    "max_durasi_response": 21326172,
                    "total_dibawah_sla_response": 18335,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 1014737981,
                    "avg_durasi_recovery": 55326.20800392563,
                    "min_durasi_recovery": 29,
                    "max_durasi_recovery": 36444921,
                    "total_dibawah_sla_recovery": 18287,
                    "total_diatas_sla_recovery": 54
                },
                {
                    "id_posko": 146601,
                    "nama_posko": "POSKO ULP ARGA MAKMUR",
                    "total": 856,
                    "total_selesai": 856,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 829724,
                    "avg_durasi_response": 969.303738317757,
                    "min_durasi_response": 76,
                    "max_durasi_response": 5346,
                    "total_dibawah_sla_response": 856,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 570650,
                    "avg_durasi_recovery": 666.6471962616822,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 5038,
                    "total_dibawah_sla_recovery": 856,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516545,
                    "nama_posko": "POSKO ULP WONOSARI",
                    "total": 9227,
                    "total_selesai": 9227,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11720417,
                    "avg_durasi_response": 1270.2305191286441,
                    "min_durasi_response": -17208,
                    "max_durasi_response": 19770,
                    "total_dibawah_sla_response": 9226,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2919265251,
                    "avg_durasi_recovery": 316382.92521946464,
                    "min_durasi_recovery": -1346,
                    "max_durasi_recovery": 36978318,
                    "total_dibawah_sla_recovery": 9064,
                    "total_diatas_sla_recovery": 163
                },
                {
                    "id_posko": 329201,
                    "nama_posko": "POSKO ULP PASANGKAYU",
                    "total": 12474,
                    "total_selesai": 12474,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12961932,
                    "avg_durasi_response": 1039.115921115921,
                    "min_durasi_response": 77,
                    "max_durasi_response": 14345,
                    "total_dibawah_sla_response": 12473,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 284705665,
                    "avg_durasi_recovery": 22823.926968093634,
                    "min_durasi_recovery": -1599,
                    "max_durasi_recovery": 30857556,
                    "total_dibawah_sla_recovery": 12452,
                    "total_diatas_sla_recovery": 22
                },
                {
                    "id_posko": 326601,
                    "nama_posko": "POSKO ULP MASAMBA",
                    "total": 5065,
                    "total_selesai": 5065,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5497584,
                    "avg_durasi_response": 1085.4065153010858,
                    "min_durasi_response": 56,
                    "max_durasi_response": 11108,
                    "total_dibawah_sla_response": 5064,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 719690717,
                    "avg_durasi_recovery": 142090.9609081935,
                    "min_durasi_recovery": -1360,
                    "max_durasi_recovery": 36877405,
                    "total_dibawah_sla_recovery": 5027,
                    "total_diatas_sla_recovery": 38
                },
                {
                    "id_posko": 424201,
                    "nama_posko": "POSKO ULP PRAFI",
                    "total": 8342,
                    "total_selesai": 8342,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6600270,
                    "avg_durasi_response": 791.2095420762407,
                    "min_durasi_response": 72,
                    "max_durasi_response": 19573,
                    "total_dibawah_sla_response": 8340,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 1087210992,
                    "avg_durasi_recovery": 130329.7760728842,
                    "min_durasi_recovery": -373,
                    "max_durasi_recovery": 31388782,
                    "total_dibawah_sla_recovery": 8258,
                    "total_diatas_sla_recovery": 84
                },
                {
                    "id_posko": 312301,
                    "nama_posko": "POSKO ULP TAVAELI",
                    "total": 7408,
                    "total_selesai": 7408,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5846980,
                    "avg_durasi_response": 789.2791576673866,
                    "min_durasi_response": 126,
                    "max_durasi_response": 6644,
                    "total_dibawah_sla_response": 7408,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 49521760,
                    "avg_durasi_recovery": 6684.902807775378,
                    "min_durasi_recovery": -128,
                    "max_durasi_recovery": 12145237,
                    "total_dibawah_sla_recovery": 7401,
                    "total_diatas_sla_recovery": 7
                },
                {
                    "id_posko": 182201,
                    "nama_posko": "POSKO ULP BAGAN SIAPI-API",
                    "total": 8632,
                    "total_selesai": 8632,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5683214,
                    "avg_durasi_response": 658.3890176088971,
                    "min_durasi_response": -1821207,
                    "max_durasi_response": 2122076,
                    "total_dibawah_sla_response": 8614,
                    "total_diatas_sla_response": 18,
                    "total_durasi_recovery": 396239341,
                    "avg_durasi_recovery": 45903.53811399444,
                    "min_durasi_recovery": 85,
                    "max_durasi_recovery": 35926841,
                    "total_dibawah_sla_recovery": 8614,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 323401,
                    "nama_posko": "POSKO ULP BOMBANA",
                    "total": 8752,
                    "total_selesai": 8752,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10886929,
                    "avg_durasi_response": 1243.9361288848263,
                    "min_durasi_response": 243,
                    "max_durasi_response": 22757,
                    "total_dibawah_sla_response": 8750,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 393262657,
                    "avg_durasi_recovery": 44934.033021023766,
                    "min_durasi_recovery": 27,
                    "max_durasi_recovery": 33899904,
                    "total_dibawah_sla_recovery": 8733,
                    "total_diatas_sla_recovery": 19
                },
                {
                    "id_posko": 324401,
                    "nama_posko": "POSKO ULP ENREKANG",
                    "total": 2863,
                    "total_selesai": 2863,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2471139,
                    "avg_durasi_response": 863.1292350681103,
                    "min_durasi_response": 58,
                    "max_durasi_response": 7341,
                    "total_dibawah_sla_response": 2863,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 96698108,
                    "avg_durasi_recovery": 33775.098847362904,
                    "min_durasi_recovery": 30,
                    "max_durasi_recovery": 32095353,
                    "total_dibawah_sla_recovery": 2857,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 122022,
                    "nama_posko": "POSKO ULP BINJAI TIMUR",
                    "total": 12620,
                    "total_selesai": 12620,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13987065,
                    "avg_durasi_response": 1108.3252773375593,
                    "min_durasi_response": 191,
                    "max_durasi_response": 268945,
                    "total_dibawah_sla_response": 12616,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 290455567,
                    "avg_durasi_recovery": 23015.496592709984,
                    "min_durasi_recovery": 44,
                    "max_durasi_recovery": 33858596,
                    "total_dibawah_sla_recovery": 12608,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 235101,
                    "nama_posko": "POSKO ULP TANJUNG SELOR",
                    "total": 19846,
                    "total_selesai": 19846,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25739247,
                    "avg_durasi_response": 1296.9488561926837,
                    "min_durasi_response": 21,
                    "max_durasi_response": 8134831,
                    "total_dibawah_sla_response": 19845,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 110392874,
                    "avg_durasi_recovery": 5562.474755618261,
                    "min_durasi_recovery": 24,
                    "max_durasi_recovery": 33993030,
                    "total_dibawah_sla_recovery": 19838,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 127100,
                    "nama_posko": "POSKO ULP GUNUNG SITOLI",
                    "total": 2013,
                    "total_selesai": 2013,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1857060,
                    "avg_durasi_response": 922.5335320417288,
                    "min_durasi_response": 38,
                    "max_durasi_response": 10262,
                    "total_dibawah_sla_response": 2013,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 969490,
                    "avg_durasi_recovery": 481.6145057128664,
                    "min_durasi_recovery": -55,
                    "max_durasi_recovery": 86664,
                    "total_dibawah_sla_recovery": 2012,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 112211,
                    "nama_posko": "POSKO ULP KRUENGGEUKUEH",
                    "total": 5143,
                    "total_selesai": 5143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5253357,
                    "avg_durasi_response": 1021.4577095080692,
                    "min_durasi_response": 138,
                    "max_durasi_response": 3100,
                    "total_dibawah_sla_response": 5143,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3940544,
                    "avg_durasi_recovery": 766.19560567762,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 6534,
                    "total_dibawah_sla_recovery": 5143,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321611,
                    "nama_posko": "POSKO ULP MALINO",
                    "total": 6579,
                    "total_selesai": 6579,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7058667,
                    "avg_durasi_response": 1072.908800729594,
                    "min_durasi_response": -50,
                    "max_durasi_response": 87625,
                    "total_dibawah_sla_response": 6576,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 3763091,
                    "avg_durasi_recovery": 571.985256117951,
                    "min_durasi_recovery": -63,
                    "max_durasi_recovery": 9778,
                    "total_dibawah_sla_recovery": 6579,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516751,
                    "nama_posko": "POSKO ULP JAJAG",
                    "total": 23540,
                    "total_selesai": 23540,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20746367,
                    "avg_durasi_response": 881.3240016992354,
                    "min_durasi_response": 48,
                    "max_durasi_response": 7332,
                    "total_dibawah_sla_response": 23540,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1224786377,
                    "avg_durasi_recovery": 52030.0075191164,
                    "min_durasi_recovery": -95,
                    "max_durasi_recovery": 36972454,
                    "total_dibawah_sla_recovery": 23485,
                    "total_diatas_sla_recovery": 55
                },
                {
                    "id_posko": 515421,
                    "nama_posko": "POSKO ULP PACITAN",
                    "total": 15649,
                    "total_selesai": 15649,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25129354,
                    "avg_durasi_response": 1605.8121285705156,
                    "min_durasi_response": -1,
                    "max_durasi_response": 289259,
                    "total_dibawah_sla_response": 15610,
                    "total_diatas_sla_response": 39,
                    "total_durasi_recovery": 6130702815,
                    "avg_durasi_recovery": 391763.23183590005,
                    "min_durasi_recovery": -1061,
                    "max_durasi_recovery": 37049656,
                    "total_dibawah_sla_recovery": 15335,
                    "total_diatas_sla_recovery": 314
                },
                {
                    "id_posko": 521541,
                    "nama_posko": "POSKO ULP BOROBUDUR",
                    "total": 19523,
                    "total_selesai": 19523,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26426341,
                    "avg_durasi_response": 1353.6004200174154,
                    "min_durasi_response": -4482,
                    "max_durasi_response": 183264,
                    "total_dibawah_sla_response": 19514,
                    "total_diatas_sla_response": 9,
                    "total_durasi_recovery": 900054899,
                    "avg_durasi_recovery": 46102.28443374481,
                    "min_durasi_recovery": 14,
                    "max_durasi_recovery": 36766950,
                    "total_dibawah_sla_recovery": 19471,
                    "total_diatas_sla_recovery": 52
                },
                {
                    "id_posko": 120151,
                    "nama_posko": "POSKO ULP DELITUA",
                    "total": 17833,
                    "total_selesai": 17833,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21505622,
                    "avg_durasi_response": 1205.9452700050467,
                    "min_durasi_response": 72,
                    "max_durasi_response": 1979779,
                    "total_dibawah_sla_response": 17826,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 142510304,
                    "avg_durasi_recovery": 7991.381371614422,
                    "min_durasi_recovery": 2,
                    "max_durasi_recovery": 32725275,
                    "total_dibawah_sla_recovery": 17827,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 224201,
                    "nama_posko": "POSKO ULP KASONGAN",
                    "total": 3862,
                    "total_selesai": 3862,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4332465,
                    "avg_durasi_response": 1121.8190056965302,
                    "min_durasi_response": 63,
                    "max_durasi_response": 6841,
                    "total_dibawah_sla_response": 3862,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 853230818,
                    "avg_durasi_recovery": 220929.7819782496,
                    "min_durasi_recovery": -19,
                    "max_durasi_recovery": 36813533,
                    "total_dibawah_sla_recovery": 3806,
                    "total_diatas_sla_recovery": 56
                },
                {
                    "id_posko": 522561,
                    "nama_posko": "POSKO ULP BUMIAYU",
                    "total": 13754,
                    "total_selesai": 13754,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18198705,
                    "avg_durasi_response": 1323.1572633415733,
                    "min_durasi_response": 229,
                    "max_durasi_response": 4912,
                    "total_dibawah_sla_response": 13754,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 429408749,
                    "avg_durasi_recovery": 31220.644830594738,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 36547786,
                    "total_dibawah_sla_recovery": 13734,
                    "total_diatas_sla_recovery": 20
                },
                {
                    "id_posko": 441301,
                    "nama_posko": "POSKO ULP TANJUNG",
                    "total": 18596,
                    "total_selesai": 18596,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22258503,
                    "avg_durasi_response": 1196.9511185201118,
                    "min_durasi_response": 224,
                    "max_durasi_response": 33636,
                    "total_dibawah_sla_response": 18586,
                    "total_diatas_sla_response": 10,
                    "total_durasi_recovery": 19483473251,
                    "avg_durasi_recovery": 1047723.8788449129,
                    "min_durasi_recovery": 44,
                    "max_durasi_recovery": 36966981,
                    "total_dibawah_sla_recovery": 17608,
                    "total_diatas_sla_recovery": 988
                },
                {
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "total": 13293,
                    "total_selesai": 13293,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26786768,
                    "avg_durasi_response": 2015.1032874445198,
                    "min_durasi_response": 48,
                    "max_durasi_response": 6945497,
                    "total_dibawah_sla_response": 13219,
                    "total_diatas_sla_response": 74,
                    "total_durasi_recovery": 1071286556,
                    "avg_durasi_recovery": 80590.27728879862,
                    "min_durasi_recovery": -56,
                    "max_durasi_recovery": 36259937,
                    "total_dibawah_sla_recovery": 13250,
                    "total_diatas_sla_recovery": 43
                },
                {
                    "id_posko": 311901,
                    "nama_posko": "POSKO ULP PANIKI",
                    "total": 19680,
                    "total_selesai": 19680,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21996730,
                    "avg_durasi_response": 1117.7200203252032,
                    "min_durasi_response": -1026,
                    "max_durasi_response": 129915,
                    "total_dibawah_sla_response": 19652,
                    "total_diatas_sla_response": 28,
                    "total_durasi_recovery": 1897714318,
                    "avg_durasi_recovery": 96428.5730691057,
                    "min_durasi_recovery": -98,
                    "max_durasi_recovery": 36930626,
                    "total_dibawah_sla_recovery": 19568,
                    "total_diatas_sla_recovery": 112
                },
                {
                    "id_posko": 145101,
                    "nama_posko": "POSKO ULP TAIS",
                    "total": 2444,
                    "total_selesai": 2444,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2547920,
                    "avg_durasi_response": 1042.520458265139,
                    "min_durasi_response": 188,
                    "max_durasi_response": 3494,
                    "total_dibawah_sla_response": 2444,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1874488,
                    "avg_durasi_recovery": 766.9754500818331,
                    "min_durasi_recovery": 10,
                    "max_durasi_recovery": 3580,
                    "total_dibawah_sla_recovery": 2444,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513077,
                    "nama_posko": "POSKO ULP GONDANGLEGI",
                    "total": 16596,
                    "total_selesai": 16596,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23060168,
                    "avg_durasi_response": 1389.5015666425645,
                    "min_durasi_response": 137,
                    "max_durasi_response": 7196,
                    "total_dibawah_sla_response": 16596,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2418595025,
                    "avg_durasi_recovery": 145733.61201494336,
                    "min_durasi_recovery": -37,
                    "max_durasi_recovery": 36977358,
                    "total_dibawah_sla_recovery": 16445,
                    "total_diatas_sla_recovery": 151
                },
                {
                    "id_posko": 514109,
                    "nama_posko": "POSKO ULP NGADILUWIH",
                    "total": 15457,
                    "total_selesai": 15457,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20257444,
                    "avg_durasi_response": 1310.5676392572943,
                    "min_durasi_response": 27,
                    "max_durasi_response": 89726,
                    "total_dibawah_sla_response": 15433,
                    "total_diatas_sla_response": 24,
                    "total_durasi_recovery": 2210232902,
                    "avg_durasi_recovery": 142992.35957818464,
                    "min_durasi_recovery": -85,
                    "max_durasi_recovery": 36948053,
                    "total_dibawah_sla_recovery": 15381,
                    "total_diatas_sla_recovery": 76
                },
                {
                    "id_posko": 513134,
                    "nama_posko": "POSKO ULP MALANG KOTA",
                    "total": 8793,
                    "total_selesai": 8793,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43035562,
                    "avg_durasi_response": 4894.297964289776,
                    "min_durasi_response": 191,
                    "max_durasi_response": 12832911,
                    "total_dibawah_sla_response": 8789,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 597164142,
                    "avg_durasi_recovery": 67913.58375980894,
                    "min_durasi_recovery": -84,
                    "max_durasi_recovery": 34112014,
                    "total_dibawah_sla_recovery": 8761,
                    "total_diatas_sla_recovery": 32
                },
                {
                    "id_posko": 114431,
                    "nama_posko": "POSKO ULP SINABANG",
                    "total": 1807,
                    "total_selesai": 1807,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1507717,
                    "avg_durasi_response": 834.3757609297178,
                    "min_durasi_response": 56,
                    "max_durasi_response": 4002,
                    "total_dibawah_sla_response": 1807,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1537003,
                    "avg_durasi_recovery": 850.5827338129496,
                    "min_durasi_recovery": 43,
                    "max_durasi_recovery": 4447,
                    "total_dibawah_sla_recovery": 1807,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122033,
                    "nama_posko": "POSKO ULP BINJAI BARAT",
                    "total": 2594,
                    "total_selesai": 2594,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2564254,
                    "avg_durasi_response": 988.5327679259831,
                    "min_durasi_response": 107,
                    "max_durasi_response": 264001,
                    "total_dibawah_sla_response": 2593,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 31841150,
                    "avg_durasi_recovery": 12274.922898997687,
                    "min_durasi_recovery": -642,
                    "max_durasi_recovery": 30186773,
                    "total_dibawah_sla_recovery": 2593,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 184201,
                    "nama_posko": "POSKO ULP TALUK KUANTAN",
                    "total": 1821,
                    "total_selesai": 1821,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2988003,
                    "avg_durasi_response": 1640.858319604613,
                    "min_durasi_response": -1822452,
                    "max_durasi_response": 2850708,
                    "total_dibawah_sla_response": 1809,
                    "total_diatas_sla_response": 12,
                    "total_durasi_recovery": 516814907,
                    "avg_durasi_recovery": 283808.29599121364,
                    "min_durasi_recovery": 137,
                    "max_durasi_recovery": 37041716,
                    "total_dibawah_sla_recovery": 1797,
                    "total_diatas_sla_recovery": 24
                },
                {
                    "id_posko": 413301,
                    "nama_posko": "POSKO ULP DOBO",
                    "total": 1514,
                    "total_selesai": 1514,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1514840,
                    "avg_durasi_response": 1000.554821664465,
                    "min_durasi_response": 292,
                    "max_durasi_response": 5294,
                    "total_dibawah_sla_response": 1514,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 298984737,
                    "avg_durasi_recovery": 197480.0112285337,
                    "min_durasi_recovery": 37,
                    "max_durasi_recovery": 32364296,
                    "total_dibawah_sla_recovery": 1496,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 535811,
                    "nama_posko": "POSKO ULP CIMAHI KOTA",
                    "total": 21505,
                    "total_selesai": 21505,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20108015,
                    "avg_durasi_response": 935.039060683562,
                    "min_durasi_response": 208,
                    "max_durasi_response": 235084,
                    "total_dibawah_sla_response": 21504,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 124468074,
                    "avg_durasi_recovery": 5787.866728667752,
                    "min_durasi_recovery": -47,
                    "max_durasi_recovery": 35931815,
                    "total_dibawah_sla_recovery": 21501,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 321511,
                    "nama_posko": "POSKO ULP TAKALAR",
                    "total": 23776,
                    "total_selesai": 23776,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 56411895,
                    "avg_durasi_response": 2372.6402674966353,
                    "min_durasi_response": 47,
                    "max_durasi_response": 4131358,
                    "total_dibawah_sla_response": 23616,
                    "total_diatas_sla_response": 160,
                    "total_durasi_recovery": 3561573558,
                    "avg_durasi_recovery": 149797.00361709288,
                    "min_durasi_recovery": -4,
                    "max_durasi_recovery": 36962631,
                    "total_dibawah_sla_recovery": 23573,
                    "total_diatas_sla_recovery": 203
                },
                {
                    "id_posko": 213701,
                    "nama_posko": "POSKO ULP SEKADAU",
                    "total": 3204,
                    "total_selesai": 3204,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3833381,
                    "avg_durasi_response": 1196.4360174781523,
                    "min_durasi_response": 108,
                    "max_durasi_response": 13631,
                    "total_dibawah_sla_response": 3203,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 221646504,
                    "avg_durasi_recovery": 69178.05992509364,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 33352728,
                    "total_dibawah_sla_recovery": 3193,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 211021,
                    "nama_posko": "POSKO ULP SEI JAWI",
                    "total": 5336,
                    "total_selesai": 5336,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6067613,
                    "avg_durasi_response": 1137.1088830584708,
                    "min_durasi_response": 18,
                    "max_durasi_response": 520435,
                    "total_dibawah_sla_response": 5332,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 12242864592,
                    "avg_durasi_recovery": 2294389.916041979,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 37067646,
                    "total_dibawah_sla_recovery": 4720,
                    "total_diatas_sla_recovery": 616
                },
                {
                    "id_posko": 318601,
                    "nama_posko": "POSKO ULP TAGULANDANG",
                    "total": 1603,
                    "total_selesai": 1603,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 301462178,
                    "avg_durasi_response": 188061.24641297568,
                    "min_durasi_response": -119,
                    "max_durasi_response": 76680222,
                    "total_dibawah_sla_response": 1590,
                    "total_diatas_sla_response": 13,
                    "total_durasi_recovery": 300926913,
                    "avg_durasi_recovery": 187727.33187772924,
                    "min_durasi_recovery": -62,
                    "max_durasi_recovery": 33373372,
                    "total_dibawah_sla_recovery": 1590,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 324301,
                    "nama_posko": "POSKO ULP PEKKABATA",
                    "total": 4793,
                    "total_selesai": 4793,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5371700,
                    "avg_durasi_response": 1120.7385770915919,
                    "min_durasi_response": 38,
                    "max_durasi_response": 27872,
                    "total_dibawah_sla_response": 4792,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 844765506,
                    "avg_durasi_recovery": 176249.8447736282,
                    "min_durasi_recovery": -1004,
                    "max_durasi_recovery": 37006369,
                    "total_dibawah_sla_recovery": 4750,
                    "total_diatas_sla_recovery": 43
                },
                {
                    "id_posko": 543501,
                    "nama_posko": "POSKO CILEDUK",
                    "total": 13895,
                    "total_selesai": 13895,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27718380,
                    "avg_durasi_response": 1994.8456279237137,
                    "min_durasi_response": 289,
                    "max_durasi_response": 37908,
                    "total_dibawah_sla_response": 13893,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 7391026920,
                    "avg_durasi_recovery": 531919.8934868658,
                    "min_durasi_recovery": -31,
                    "max_durasi_recovery": 37029264,
                    "total_dibawah_sla_recovery": 13638,
                    "total_diatas_sla_recovery": 257
                },
                {
                    "id_posko": 111121,
                    "nama_posko": "POSKO ULP LAMBARO",
                    "total": 8199,
                    "total_selesai": 8199,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8878411,
                    "avg_durasi_response": 1082.8651055006708,
                    "min_durasi_response": 67,
                    "max_durasi_response": 18932,
                    "total_dibawah_sla_response": 8198,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 37011082,
                    "avg_durasi_recovery": 4514.097085010367,
                    "min_durasi_recovery": -98,
                    "max_durasi_recovery": 26674799,
                    "total_dibawah_sla_recovery": 8198,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 534611,
                    "nama_posko": "POSKO ULP CIKAMPEK",
                    "total": 29376,
                    "total_selesai": 29376,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 38738438,
                    "avg_durasi_response": 1318.7104438997821,
                    "min_durasi_response": -141722,
                    "max_durasi_response": 2040899,
                    "total_dibawah_sla_response": 29320,
                    "total_diatas_sla_response": 56,
                    "total_durasi_recovery": 15294650367,
                    "avg_durasi_recovery": 520651.2243668301,
                    "min_durasi_recovery": -39,
                    "max_durasi_recovery": 37036832,
                    "total_dibawah_sla_recovery": 28882,
                    "total_diatas_sla_recovery": 494
                },
                {
                    "id_posko": 413101,
                    "nama_posko": "POSKO ULP TUAL",
                    "total": 1836,
                    "total_selesai": 1836,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1834836,
                    "avg_durasi_response": 999.3660130718954,
                    "min_durasi_response": 136,
                    "max_durasi_response": 24152,
                    "total_dibawah_sla_response": 1833,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 751163752,
                    "avg_durasi_recovery": 409130.58387799567,
                    "min_durasi_recovery": 43,
                    "max_durasi_recovery": 37071922,
                    "total_dibawah_sla_recovery": 1798,
                    "total_diatas_sla_recovery": 38
                },
                {
                    "id_posko": 212401,
                    "nama_posko": "POSKO ULP SEKURA",
                    "total": 1404,
                    "total_selesai": 1404,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1077112,
                    "avg_durasi_response": 767.1737891737891,
                    "min_durasi_response": 237,
                    "max_durasi_response": 6303,
                    "total_dibawah_sla_response": 1404,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 111623278,
                    "avg_durasi_recovery": 79503.75925925926,
                    "min_durasi_recovery": 44,
                    "max_durasi_recovery": 26779461,
                    "total_dibawah_sla_recovery": 1398,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 517405,
                    "nama_posko": "POSKO ULP KAMAL",
                    "total": 8829,
                    "total_selesai": 8829,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7563747,
                    "avg_durasi_response": 856.6935100237853,
                    "min_durasi_response": 69,
                    "max_durasi_response": 15483,
                    "total_dibawah_sla_response": 8827,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 129957341,
                    "avg_durasi_recovery": 14719.372635632575,
                    "min_durasi_recovery": -97,
                    "max_durasi_recovery": 29036332,
                    "total_dibawah_sla_recovery": 8823,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "total": 4222,
                    "total_selesai": 4222,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3983340,
                    "avg_durasi_response": 943.4722880151587,
                    "min_durasi_response": 45,
                    "max_durasi_response": 16738,
                    "total_dibawah_sla_response": 4220,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 304096109,
                    "avg_durasi_recovery": 72026.55352913312,
                    "min_durasi_recovery": -43,
                    "max_durasi_recovery": 35901725,
                    "total_dibawah_sla_recovery": 4201,
                    "total_diatas_sla_recovery": 21
                },
                {
                    "id_posko": 524011,
                    "nama_posko": "POSKO ULP PEDAN",
                    "total": 8046,
                    "total_selesai": 8046,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8826432,
                    "avg_durasi_response": 1096.9962714392245,
                    "min_durasi_response": 129,
                    "max_durasi_response": 10039,
                    "total_dibawah_sla_response": 8046,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 786289581,
                    "avg_durasi_recovery": 97724.28299776286,
                    "min_durasi_recovery": 40,
                    "max_durasi_recovery": 36619402,
                    "total_dibawah_sla_recovery": 7997,
                    "total_diatas_sla_recovery": 49
                },
                {
                    "id_posko": 435701,
                    "nama_posko": "POSKO ULP LEMBATA",
                    "total": 13090,
                    "total_selesai": 13090,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33911356,
                    "avg_durasi_response": 2590.6307104660045,
                    "min_durasi_response": 46,
                    "max_durasi_response": 13263537,
                    "total_dibawah_sla_response": 13040,
                    "total_diatas_sla_response": 50,
                    "total_durasi_recovery": 2515956539,
                    "avg_durasi_recovery": 192204.472039725,
                    "min_durasi_recovery": -362,
                    "max_durasi_recovery": 36980265,
                    "total_dibawah_sla_recovery": 12946,
                    "total_diatas_sla_recovery": 144
                },
                {
                    "id_posko": 537411,
                    "nama_posko": "POSKO ULP BANTARGEBANG",
                    "total": 28948,
                    "total_selesai": 28948,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26075113,
                    "avg_durasi_response": 900.7569780295703,
                    "min_durasi_response": 67,
                    "max_durasi_response": 10133,
                    "total_dibawah_sla_response": 28948,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2533668401,
                    "avg_durasi_recovery": 87524.81694763023,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 36639454,
                    "total_dibawah_sla_recovery": 28869,
                    "total_diatas_sla_recovery": 79
                },
                {
                    "id_posko": 422201,
                    "nama_posko": "POSKO ULP SERUI",
                    "total": 6096,
                    "total_selesai": 6096,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6848208,
                    "avg_durasi_response": 1123.3937007874015,
                    "min_durasi_response": -1149,
                    "max_durasi_response": 28194,
                    "total_dibawah_sla_response": 6095,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 458998717,
                    "avg_durasi_recovery": 75295.06512467192,
                    "min_durasi_recovery": -51,
                    "max_durasi_recovery": 32685853,
                    "total_dibawah_sla_recovery": 6070,
                    "total_diatas_sla_recovery": 26
                },
                {
                    "id_posko": 133391,
                    "nama_posko": "POSKO ULP SUNGAI RUMBAI",
                    "total": 786,
                    "total_selesai": 786,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 723580,
                    "avg_durasi_response": 920.5852417302799,
                    "min_durasi_response": 503,
                    "max_durasi_response": 7006,
                    "total_dibawah_sla_response": 786,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 354539016,
                    "avg_durasi_recovery": 451067.4503816794,
                    "min_durasi_recovery": 155,
                    "max_durasi_recovery": 36074611,
                    "total_dibawah_sla_recovery": 771,
                    "total_diatas_sla_recovery": 15
                },
                {
                    "id_posko": 534041,
                    "nama_posko": "POSKO ULP CIKEDUNG",
                    "total": 12096,
                    "total_selesai": 12096,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8161032,
                    "avg_durasi_response": 674.688492063492,
                    "min_durasi_response": 60,
                    "max_durasi_response": 11968,
                    "total_dibawah_sla_response": 12095,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 191752973,
                    "avg_durasi_recovery": 15852.593667328043,
                    "min_durasi_recovery": 26,
                    "max_durasi_recovery": 34348942,
                    "total_dibawah_sla_recovery": 12090,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 523531,
                    "nama_posko": "POSKO ULP UNGARAN",
                    "total": 18471,
                    "total_selesai": 18471,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27556629,
                    "avg_durasi_response": 1491.8861458502518,
                    "min_durasi_response": 51,
                    "max_durasi_response": 221786,
                    "total_dibawah_sla_response": 18463,
                    "total_diatas_sla_response": 8,
                    "total_durasi_recovery": 1354126824,
                    "avg_durasi_recovery": 73310.96443072925,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 36817534,
                    "total_dibawah_sla_recovery": 18409,
                    "total_diatas_sla_recovery": 62
                },
                {
                    "id_posko": 225301,
                    "nama_posko": "POSKO ULP TAMIYANG LAYANG",
                    "total": 2606,
                    "total_selesai": 2606,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2677944,
                    "avg_durasi_response": 1027.607060629317,
                    "min_durasi_response": 159,
                    "max_durasi_response": 3317,
                    "total_dibawah_sla_response": 2606,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1441169613,
                    "avg_durasi_recovery": 553019.8054489639,
                    "min_durasi_recovery": 60,
                    "max_durasi_recovery": 36624649,
                    "total_dibawah_sla_recovery": 2539,
                    "total_diatas_sla_recovery": 67
                },
                {
                    "id_posko": 520521,
                    "nama_posko": "POSKO ULP MANAHAN",
                    "total": 18489,
                    "total_selesai": 18489,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29839410,
                    "avg_durasi_response": 1613.9006977121533,
                    "min_durasi_response": -1874,
                    "max_durasi_response": 376163,
                    "total_dibawah_sla_response": 18456,
                    "total_diatas_sla_response": 33,
                    "total_durasi_recovery": 3030479786,
                    "avg_durasi_recovery": 163907.1764833144,
                    "min_durasi_recovery": -26,
                    "max_durasi_recovery": 36927986,
                    "total_dibawah_sla_recovery": 18289,
                    "total_diatas_sla_recovery": 200
                },
                {
                    "id_posko": 112291,
                    "nama_posko": "POSKO ULP TAKENGON",
                    "total": 7287,
                    "total_selesai": 7287,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6897748,
                    "avg_durasi_response": 946.5826814875807,
                    "min_durasi_response": 119,
                    "max_durasi_response": 87050,
                    "total_dibawah_sla_response": 7285,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 5644522,
                    "avg_durasi_recovery": 774.6016193220804,
                    "min_durasi_recovery": 34,
                    "max_durasi_recovery": 4396,
                    "total_dibawah_sla_recovery": 7287,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515054,
                    "nama_posko": "POSKO ULP MAOSPATI",
                    "total": 11327,
                    "total_selesai": 11327,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11523038,
                    "avg_durasi_response": 1017.3071422265383,
                    "min_durasi_response": 82,
                    "max_durasi_response": 76754,
                    "total_dibawah_sla_response": 11316,
                    "total_diatas_sla_response": 11,
                    "total_durasi_recovery": 505034439,
                    "avg_durasi_recovery": 44586.778405579586,
                    "min_durasi_recovery": 15,
                    "max_durasi_recovery": 36014864,
                    "total_dibawah_sla_recovery": 11303,
                    "total_diatas_sla_recovery": 24
                },
                {
                    "id_posko": 521571,
                    "nama_posko": "POSKO ULP TEGALREJO",
                    "total": 10294,
                    "total_selesai": 10294,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13326178,
                    "avg_durasi_response": 1294.557800660579,
                    "min_durasi_response": 207,
                    "max_durasi_response": 172966,
                    "total_dibawah_sla_response": 10284,
                    "total_diatas_sla_response": 10,
                    "total_durasi_recovery": 576150203,
                    "avg_durasi_recovery": 55969.51651447445,
                    "min_durasi_recovery": 7,
                    "max_durasi_recovery": 34991545,
                    "total_dibawah_sla_recovery": 10253,
                    "total_diatas_sla_recovery": 41
                },
                {
                    "id_posko": 232201,
                    "nama_posko": "POSKO ULP PETUNG",
                    "total": 1308,
                    "total_selesai": 1308,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2019217,
                    "avg_durasi_response": 1543.743883792049,
                    "min_durasi_response": 232,
                    "max_durasi_response": 142410,
                    "total_dibawah_sla_response": 1303,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 1046001582,
                    "avg_durasi_recovery": 799695.3990825688,
                    "min_durasi_recovery": 45,
                    "max_durasi_recovery": 35416312,
                    "total_dibawah_sla_recovery": 1244,
                    "total_diatas_sla_recovery": 64
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "total": 15378,
                    "total_selesai": 15378,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20738646,
                    "avg_durasi_response": 1348.5918845103395,
                    "min_durasi_response": 29,
                    "max_durasi_response": 20377,
                    "total_dibawah_sla_response": 15376,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 3840849797,
                    "avg_durasi_recovery": 249762.6347379373,
                    "min_durasi_recovery": -84,
                    "max_durasi_recovery": 37039706,
                    "total_dibawah_sla_recovery": 15156,
                    "total_diatas_sla_recovery": 222
                },
                {
                    "id_posko": 426201,
                    "nama_posko": "POSKO ULP TIMIKA JAYA",
                    "total": 4090,
                    "total_selesai": 4090,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26179456,
                    "avg_durasi_response": 6400.844987775061,
                    "min_durasi_response": 205,
                    "max_durasi_response": 22208534,
                    "total_dibawah_sla_response": 4088,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 651561483,
                    "avg_durasi_recovery": 159305.98606356967,
                    "min_durasi_recovery": -48,
                    "max_durasi_recovery": 33829988,
                    "total_dibawah_sla_recovery": 4048,
                    "total_diatas_sla_recovery": 42
                },
                {
                    "id_posko": 524051,
                    "nama_posko": "POSKO ULP TULUNG",
                    "total": 8845,
                    "total_selesai": 8845,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9826327,
                    "avg_durasi_response": 1110.9470887507066,
                    "min_durasi_response": -1293,
                    "max_durasi_response": 87472,
                    "total_dibawah_sla_response": 8844,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 520298667,
                    "avg_durasi_recovery": 58824.04375353307,
                    "min_durasi_recovery": 24,
                    "max_durasi_recovery": 34516401,
                    "total_dibawah_sla_recovery": 8815,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 525041,
                    "nama_posko": "POSKO ULP KEBUMEN",
                    "total": 22989,
                    "total_selesai": 22989,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32130470,
                    "avg_durasi_response": 1397.645395623994,
                    "min_durasi_response": 57,
                    "max_durasi_response": 400938,
                    "total_dibawah_sla_response": 22984,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 3088347268,
                    "avg_durasi_recovery": 134340.21784331638,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 37047446,
                    "total_dibawah_sla_recovery": 22830,
                    "total_diatas_sla_recovery": 159
                },
                {
                    "id_posko": 327101,
                    "nama_posko": "POSKO ULP PANRITA LOPI",
                    "total": 16194,
                    "total_selesai": 16194,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 39869020,
                    "avg_durasi_response": 2461.962455230332,
                    "min_durasi_response": -28722,
                    "max_durasi_response": 2417656,
                    "total_dibawah_sla_response": 15882,
                    "total_diatas_sla_response": 312,
                    "total_durasi_recovery": 2454237970,
                    "avg_durasi_recovery": 151552.30146968013,
                    "min_durasi_recovery": -159,
                    "max_durasi_recovery": 36071748,
                    "total_dibawah_sla_recovery": 16074,
                    "total_diatas_sla_recovery": 120
                },
                {
                    "id_posko": 426101,
                    "nama_posko": "POSKO ULP TIMIKA KOTA",
                    "total": 14326,
                    "total_selesai": 14326,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17315498,
                    "avg_durasi_response": 1208.6763925729442,
                    "min_durasi_response": 188,
                    "max_durasi_response": 1826220,
                    "total_dibawah_sla_response": 14323,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 1682916821,
                    "avg_durasi_recovery": 117472.90388105542,
                    "min_durasi_recovery": -460,
                    "max_durasi_recovery": 36709625,
                    "total_dibawah_sla_recovery": 14210,
                    "total_diatas_sla_recovery": 116
                },
                {
                    "id_posko": 133321,
                    "nama_posko": "POSKO ULP SIJUNJUNG",
                    "total": 1178,
                    "total_selesai": 1178,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1040555,
                    "avg_durasi_response": 883.3234295415959,
                    "min_durasi_response": 128,
                    "max_durasi_response": 8146,
                    "total_dibawah_sla_response": 1178,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 458373635,
                    "avg_durasi_recovery": 389111.7444821732,
                    "min_durasi_recovery": 93,
                    "max_durasi_recovery": 36958428,
                    "total_dibawah_sla_recovery": 1160,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 411891,
                    "nama_posko": "POSKO ULP NAMROLE",
                    "total": 1140,
                    "total_selesai": 1140,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1153087,
                    "avg_durasi_response": 1011.4798245614035,
                    "min_durasi_response": 359,
                    "max_durasi_response": 23383,
                    "total_dibawah_sla_response": 1139,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 239343422,
                    "avg_durasi_recovery": 209950.37017543858,
                    "min_durasi_recovery": 43,
                    "max_durasi_recovery": 35855238,
                    "total_dibawah_sla_recovery": 1129,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "total": 32910,
                    "total_selesai": 32910,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 51209712,
                    "avg_durasi_response": 1556.0532360984503,
                    "min_durasi_response": -4699,
                    "max_durasi_response": 277333,
                    "total_dibawah_sla_response": 32907,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 20276843960,
                    "avg_durasi_recovery": 616130.1719841993,
                    "min_durasi_recovery": -192,
                    "max_durasi_recovery": 37066242,
                    "total_dibawah_sla_recovery": 31854,
                    "total_diatas_sla_recovery": 1056
                },
                {
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "total": 12336,
                    "total_selesai": 12336,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19150744,
                    "avg_durasi_response": 1552.4273670557718,
                    "min_durasi_response": -1471,
                    "max_durasi_response": 143059,
                    "total_dibawah_sla_response": 12325,
                    "total_diatas_sla_response": 11,
                    "total_durasi_recovery": 1411741727,
                    "avg_durasi_recovery": 114440.80147535668,
                    "min_durasi_recovery": -6,
                    "max_durasi_recovery": 37027058,
                    "total_dibawah_sla_recovery": 12271,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_posko": 121177,
                    "nama_posko": "POSKO ULP TANAH JAWA",
                    "total": 754,
                    "total_selesai": 754,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 437457,
                    "avg_durasi_response": 580.1816976127321,
                    "min_durasi_response": 48,
                    "max_durasi_response": 2133,
                    "total_dibawah_sla_response": 754,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 487389,
                    "avg_durasi_recovery": 646.4045092838196,
                    "min_durasi_recovery": 60,
                    "max_durasi_recovery": 5304,
                    "total_dibawah_sla_recovery": 754,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520551,
                    "nama_posko": "POSKO ULP KARTOSURA",
                    "total": 17862,
                    "total_selesai": 17862,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33626063,
                    "avg_durasi_response": 1882.5474750867763,
                    "min_durasi_response": -110925,
                    "max_durasi_response": 2619004,
                    "total_dibawah_sla_response": 17807,
                    "total_diatas_sla_response": 55,
                    "total_durasi_recovery": 3653436728,
                    "avg_durasi_recovery": 204536.8227522114,
                    "min_durasi_recovery": -5070,
                    "max_durasi_recovery": 36469324,
                    "total_dibawah_sla_recovery": 17568,
                    "total_diatas_sla_recovery": 294
                },
                {
                    "id_posko": 323701,
                    "nama_posko": "POSKO ULP KONAWE SELATAN",
                    "total": 7532,
                    "total_selesai": 7532,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9661622,
                    "avg_durasi_response": 1282.743228890069,
                    "min_durasi_response": 144,
                    "max_durasi_response": 21301,
                    "total_dibawah_sla_response": 7531,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 148534279,
                    "avg_durasi_recovery": 19720.430031864045,
                    "min_durasi_recovery": 8,
                    "max_durasi_recovery": 29648609,
                    "total_dibawah_sla_recovery": 7524,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 525031,
                    "nama_posko": "POSKO ULP GOMBONG",
                    "total": 12402,
                    "total_selesai": 12402,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13303581,
                    "avg_durasi_response": 1072.696419932269,
                    "min_durasi_response": 125,
                    "max_durasi_response": 87023,
                    "total_dibawah_sla_response": 12401,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2400194357,
                    "avg_durasi_recovery": 193532.846073214,
                    "min_durasi_recovery": 40,
                    "max_durasi_recovery": 36345376,
                    "total_dibawah_sla_recovery": 12276,
                    "total_diatas_sla_recovery": 126
                },
                {
                    "id_posko": 133371,
                    "nama_posko": "POSKO ULP SINGKARAK",
                    "total": 4337,
                    "total_selesai": 4337,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3449385,
                    "avg_durasi_response": 795.3389439704865,
                    "min_durasi_response": 76,
                    "max_durasi_response": 4638,
                    "total_dibawah_sla_response": 4337,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 221125341,
                    "avg_durasi_recovery": 50985.78302974406,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 32985824,
                    "total_dibawah_sla_recovery": 4326,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 183021,
                    "nama_posko": "POSKO ULP KIJANG",
                    "total": 1668,
                    "total_selesai": 1668,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": -1910213,
                    "avg_durasi_response": -1145.2116306954435,
                    "min_durasi_response": -1621650,
                    "max_durasi_response": 1046509,
                    "total_dibawah_sla_response": 1663,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 513525492,
                    "avg_durasi_recovery": 307869,
                    "min_durasi_recovery": 133,
                    "max_durasi_recovery": 36868521,
                    "total_dibawah_sla_recovery": 1649,
                    "total_diatas_sla_recovery": 19
                },
                {
                    "id_posko": 121100,
                    "nama_posko": "POSKO ULP TEBING TINGGI",
                    "total": 2058,
                    "total_selesai": 2058,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1108486,
                    "avg_durasi_response": 538.622934888241,
                    "min_durasi_response": 40,
                    "max_durasi_response": 4002,
                    "total_dibawah_sla_response": 2058,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1423152,
                    "avg_durasi_recovery": 691.5218658892128,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 6418,
                    "total_dibawah_sla_recovery": 2058,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535551,
                    "nama_posko": "POSKO ULP BANDUNG BARAT",
                    "total": 13987,
                    "total_selesai": 13987,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17320959,
                    "avg_durasi_response": 1238.3612640308859,
                    "min_durasi_response": 86,
                    "max_durasi_response": 9077,
                    "total_dibawah_sla_response": 13987,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 876440167,
                    "avg_durasi_recovery": 62661.0543361693,
                    "min_durasi_recovery": 23,
                    "max_durasi_recovery": 37056157,
                    "total_dibawah_sla_recovery": 13961,
                    "total_diatas_sla_recovery": 26
                },
                {
                    "id_posko": 547501,
                    "nama_posko": "POSKO PASAR MINGGU",
                    "total": 386,
                    "total_selesai": 386,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 619142,
                    "avg_durasi_response": 1603.9948186528497,
                    "min_durasi_response": 608,
                    "max_durasi_response": 5552,
                    "total_dibawah_sla_response": 386,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 270888458,
                    "avg_durasi_recovery": 701783.5699481865,
                    "min_durasi_recovery": 27,
                    "max_durasi_recovery": 35404509,
                    "total_dibawah_sla_recovery": 372,
                    "total_diatas_sla_recovery": 14
                },
                {
                    "id_posko": 412921,
                    "nama_posko": "POSKO ULP BOBONG",
                    "total": 1192,
                    "total_selesai": 1192,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 974813,
                    "avg_durasi_response": 817.7961409395973,
                    "min_durasi_response": 154,
                    "max_durasi_response": 3272,
                    "total_dibawah_sla_response": 1192,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 750562199,
                    "avg_durasi_recovery": 629666.274328859,
                    "min_durasi_recovery": 44,
                    "max_durasi_recovery": 31123142,
                    "total_dibawah_sla_recovery": 1141,
                    "total_diatas_sla_recovery": 51
                },
                {
                    "id_posko": 123100,
                    "nama_posko": "POSKO ULP PORSEA",
                    "total": 7628,
                    "total_selesai": 7628,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2640009,
                    "avg_durasi_response": 346.0945201887782,
                    "min_durasi_response": -76,
                    "max_durasi_response": 222917,
                    "total_dibawah_sla_response": 7627,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3897750,
                    "avg_durasi_recovery": 510.9792868379654,
                    "min_durasi_recovery": -129,
                    "max_durasi_recovery": 3718,
                    "total_dibawah_sla_recovery": 7628,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511212,
                    "nama_posko": "POSKO ULP SIDAYU",
                    "total": 11866,
                    "total_selesai": 11866,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9076649,
                    "avg_durasi_response": 764.9291252317546,
                    "min_durasi_response": -5177,
                    "max_durasi_response": 16811,
                    "total_dibawah_sla_response": 11862,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 1506166273,
                    "avg_durasi_recovery": 126931.25509860105,
                    "min_durasi_recovery": 34,
                    "max_durasi_recovery": 37021978,
                    "total_dibawah_sla_recovery": 11804,
                    "total_diatas_sla_recovery": 62
                },
                {
                    "id_posko": 144501,
                    "nama_posko": "POSKO ULP KERSIK TUO",
                    "total": 437,
                    "total_selesai": 437,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 457998,
                    "avg_durasi_response": 1048.050343249428,
                    "min_durasi_response": 268,
                    "max_durasi_response": 2982,
                    "total_dibawah_sla_response": 437,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 322598,
                    "avg_durasi_recovery": 738.2105263157895,
                    "min_durasi_recovery": 68,
                    "max_durasi_recovery": 2187,
                    "total_dibawah_sla_recovery": 437,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326501,
                    "nama_posko": "POSKO ULP TOMONI",
                    "total": 4327,
                    "total_selesai": 4327,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3509636,
                    "avg_durasi_response": 811.101455974116,
                    "min_durasi_response": 165,
                    "max_durasi_response": 14294,
                    "total_dibawah_sla_response": 4326,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 270598399,
                    "avg_durasi_recovery": 62537.18488560204,
                    "min_durasi_recovery": -343,
                    "max_durasi_recovery": 32622840,
                    "total_dibawah_sla_recovery": 4316,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 513088,
                    "nama_posko": "POSKO ULP DAMPIT",
                    "total": 5199,
                    "total_selesai": 5199,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6147201,
                    "avg_durasi_response": 1182.3814195037507,
                    "min_durasi_response": 114,
                    "max_durasi_response": 5370,
                    "total_dibawah_sla_response": 5199,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1052856567,
                    "avg_durasi_recovery": 202511.36122331218,
                    "min_durasi_recovery": 50,
                    "max_durasi_recovery": 36965417,
                    "total_dibawah_sla_recovery": 5151,
                    "total_diatas_sla_recovery": 48
                },
                {
                    "id_posko": 319201,
                    "nama_posko": "POSKO ULP BANGGAI",
                    "total": 4671,
                    "total_selesai": 4671,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3037480,
                    "avg_durasi_response": 650.2847356026547,
                    "min_durasi_response": -47,
                    "max_durasi_response": 4728,
                    "total_dibawah_sla_response": 4671,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1693728,
                    "avg_durasi_recovery": 362.6050096339114,
                    "min_durasi_recovery": -1013,
                    "max_durasi_recovery": 4008,
                    "total_dibawah_sla_recovery": 4671,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 212201,
                    "nama_posko": "POSKO ULP SAMBAS",
                    "total": 1586,
                    "total_selesai": 1586,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1224079,
                    "avg_durasi_response": 771.8026481715007,
                    "min_durasi_response": 63,
                    "max_durasi_response": 4459,
                    "total_dibawah_sla_response": 1586,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 368030334,
                    "avg_durasi_recovery": 232049.39092055484,
                    "min_durasi_recovery": 45,
                    "max_durasi_recovery": 36930785,
                    "total_dibawah_sla_recovery": 1567,
                    "total_diatas_sla_recovery": 19
                },
                {
                    "id_posko": 328501,
                    "nama_posko": "POSKO ULP PASAR WAJO",
                    "total": 6917,
                    "total_selesai": 6917,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5682322,
                    "avg_durasi_response": 821.5009397137487,
                    "min_durasi_response": -2957,
                    "max_durasi_response": 27085,
                    "total_dibawah_sla_response": 6914,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 626658894,
                    "avg_durasi_recovery": 90596.919762903,
                    "min_durasi_recovery": -290,
                    "max_durasi_recovery": 33557444,
                    "total_dibawah_sla_recovery": 6886,
                    "total_diatas_sla_recovery": 31
                },
                {
                    "id_posko": 144201,
                    "nama_posko": "POSKO ULP SAROLANGUN",
                    "total": 4377,
                    "total_selesai": 4377,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4881950,
                    "avg_durasi_response": 1115.3644048435,
                    "min_durasi_response": 270,
                    "max_durasi_response": 63266,
                    "total_dibawah_sla_response": 4375,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 262867308,
                    "avg_durasi_recovery": 60056.501713502395,
                    "min_durasi_recovery": 24,
                    "max_durasi_recovery": 37025419,
                    "total_dibawah_sla_recovery": 4365,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 114401,
                    "nama_posko": "POSKO ULP MEULABOH",
                    "total": 4974,
                    "total_selesai": 4974,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4326418,
                    "avg_durasi_response": 869.8065942903096,
                    "min_durasi_response": 150,
                    "max_durasi_response": 7688,
                    "total_dibawah_sla_response": 4974,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3461373,
                    "avg_durasi_recovery": 695.8932448733414,
                    "min_durasi_recovery": -75,
                    "max_durasi_recovery": 5617,
                    "total_dibawah_sla_recovery": 4974,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316201,
                    "nama_posko": "POSKO ULP MARISA",
                    "total": 4812,
                    "total_selesai": 4812,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4429359,
                    "avg_durasi_response": 920.4819201995012,
                    "min_durasi_response": 29,
                    "max_durasi_response": 17798,
                    "total_dibawah_sla_response": 4811,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1423482826,
                    "avg_durasi_recovery": 295819.3736492103,
                    "min_durasi_recovery": 7,
                    "max_durasi_recovery": 32097384,
                    "total_dibawah_sla_recovery": 4739,
                    "total_diatas_sla_recovery": 73
                },
                {
                    "id_posko": 112241,
                    "nama_posko": "POSKO ULP PANTONLABU",
                    "total": 5524,
                    "total_selesai": 5524,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4256677,
                    "avg_durasi_response": 770.5787472845764,
                    "min_durasi_response": 110,
                    "max_durasi_response": 6743,
                    "total_dibawah_sla_response": 5524,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 72643107,
                    "avg_durasi_recovery": 13150.453837798697,
                    "min_durasi_recovery": 40,
                    "max_durasi_recovery": 34132848,
                    "total_dibawah_sla_recovery": 5521,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 143001,
                    "nama_posko": "POSKO ULP TELANAI PURA",
                    "total": 14692,
                    "total_selesai": 14692,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42570864,
                    "avg_durasi_response": 2897.5540430166075,
                    "min_durasi_response": 87,
                    "max_durasi_response": 1550118,
                    "total_dibawah_sla_response": 14565,
                    "total_diatas_sla_response": 127,
                    "total_durasi_recovery": 6641951477,
                    "avg_durasi_recovery": 452079.4634494963,
                    "min_durasi_recovery": 14,
                    "max_durasi_recovery": 37015552,
                    "total_dibawah_sla_recovery": 14419,
                    "total_diatas_sla_recovery": 273
                },
                {
                    "id_posko": 132221,
                    "nama_posko": "POSKO ULP PADANG PANJANG",
                    "total": 3172,
                    "total_selesai": 3172,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4296815,
                    "avg_durasi_response": 1354.6075031525852,
                    "min_durasi_response": 37,
                    "max_durasi_response": 1117388,
                    "total_dibawah_sla_response": 3171,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1796097313,
                    "avg_durasi_recovery": 566234.9662673392,
                    "min_durasi_recovery": -3,
                    "max_durasi_recovery": 36954942,
                    "total_dibawah_sla_recovery": 3089,
                    "total_diatas_sla_recovery": 83
                },
                {
                    "id_posko": 517203,
                    "nama_posko": "POSKO ULP SAMPANG",
                    "total": 32696,
                    "total_selesai": 32696,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27524685,
                    "avg_durasi_response": 841.8364631759237,
                    "min_durasi_response": -7957,
                    "max_durasi_response": 201108,
                    "total_dibawah_sla_response": 32620,
                    "total_diatas_sla_response": 76,
                    "total_durasi_recovery": 6109890585,
                    "avg_durasi_recovery": 186869.66555541963,
                    "min_durasi_recovery": -1821,
                    "max_durasi_recovery": 37021862,
                    "total_dibawah_sla_recovery": 32407,
                    "total_diatas_sla_recovery": 289
                },
                {
                    "id_posko": 411801,
                    "nama_posko": "POSKO ULP NAMLEA",
                    "total": 757,
                    "total_selesai": 757,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 574754,
                    "avg_durasi_response": 759.2523117569352,
                    "min_durasi_response": 200,
                    "max_durasi_response": 2606,
                    "total_dibawah_sla_response": 757,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 246543382,
                    "avg_durasi_recovery": 325684.78467635403,
                    "min_durasi_recovery": 161,
                    "max_durasi_recovery": 32148928,
                    "total_dibawah_sla_recovery": 743,
                    "total_diatas_sla_recovery": 14
                },
                {
                    "id_posko": 517304,
                    "nama_posko": "POSKO ULP BANGKALAN",
                    "total": 30994,
                    "total_selesai": 30994,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27753166,
                    "avg_durasi_response": 895.4367296896173,
                    "min_durasi_response": 69,
                    "max_durasi_response": 201139,
                    "total_dibawah_sla_response": 30977,
                    "total_diatas_sla_response": 17,
                    "total_durasi_recovery": 4948926608,
                    "avg_durasi_recovery": 159673.6983932374,
                    "min_durasi_recovery": -7211,
                    "max_durasi_recovery": 37033231,
                    "total_dibawah_sla_recovery": 30804,
                    "total_diatas_sla_recovery": 190
                },
                {
                    "id_posko": 516534,
                    "nama_posko": "POSKO ULP BONDOWOSO",
                    "total": 20137,
                    "total_selesai": 20137,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1715962784,
                    "avg_durasi_response": 85214.42042012216,
                    "min_durasi_response": -18270,
                    "max_durasi_response": 1692087443,
                    "total_dibawah_sla_response": 20132,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 6072114908,
                    "avg_durasi_recovery": 301540.1950638129,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 37028050,
                    "total_dibawah_sla_recovery": 19825,
                    "total_diatas_sla_recovery": 312
                },
                {
                    "id_posko": 521051,
                    "nama_posko": "POSKO ULP WONOSARI",
                    "total": 39919,
                    "total_selesai": 39919,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 65524256,
                    "avg_durasi_response": 1641.430296350109,
                    "min_durasi_response": 95,
                    "max_durasi_response": 2452933,
                    "total_dibawah_sla_response": 39880,
                    "total_diatas_sla_response": 39,
                    "total_durasi_recovery": 3737747670,
                    "avg_durasi_recovery": 93633.2991808412,
                    "min_durasi_recovery": -818,
                    "max_durasi_recovery": 37078203,
                    "total_dibawah_sla_recovery": 39745,
                    "total_diatas_sla_recovery": 174
                },
                {
                    "id_posko": 534821,
                    "nama_posko": "POSKO ULP RENGASDENGKLOK",
                    "total": 19691,
                    "total_selesai": 19691,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23542781,
                    "avg_durasi_response": 1195.611243715403,
                    "min_durasi_response": 99,
                    "max_durasi_response": 1583897,
                    "total_dibawah_sla_response": 19689,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 5661158151,
                    "avg_durasi_recovery": 287499.7791376771,
                    "min_durasi_recovery": 42,
                    "max_durasi_recovery": 37039677,
                    "total_dibawah_sla_recovery": 19506,
                    "total_diatas_sla_recovery": 185
                },
                {
                    "id_posko": 120022,
                    "nama_posko": "POSKO ULP MEDAN BARU",
                    "total": 21941,
                    "total_selesai": 21941,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25789182,
                    "avg_durasi_response": 1175.387721617064,
                    "min_durasi_response": 113,
                    "max_durasi_response": 692426,
                    "total_dibawah_sla_response": 21939,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250806042,
                    "avg_durasi_recovery": 11430.930313112438,
                    "min_durasi_recovery": -119,
                    "max_durasi_recovery": 26069937,
                    "total_dibawah_sla_recovery": 21929,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 516066,
                    "nama_posko": "POSKO ULP KLAKAH",
                    "total": 5438,
                    "total_selesai": 5438,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5939533,
                    "avg_durasi_response": 1092.2274733357851,
                    "min_durasi_response": 213,
                    "max_durasi_response": 3700,
                    "total_dibawah_sla_response": 5438,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 280706104,
                    "avg_durasi_recovery": 51619.36447223244,
                    "min_durasi_recovery": 21,
                    "max_durasi_recovery": 34270529,
                    "total_dibawah_sla_recovery": 5423,
                    "total_diatas_sla_recovery": 15
                },
                {
                    "id_posko": 234201,
                    "nama_posko": "POSKO ULP SANGATTA",
                    "total": 11998,
                    "total_selesai": 11998,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13221752,
                    "avg_durasi_response": 1101.9963327221203,
                    "min_durasi_response": 144,
                    "max_durasi_response": 58097,
                    "total_dibawah_sla_response": 11974,
                    "total_diatas_sla_response": 24,
                    "total_durasi_recovery": 8311546294,
                    "avg_durasi_recovery": 692744.3152192032,
                    "min_durasi_recovery": -1055,
                    "max_durasi_recovery": 37027951,
                    "total_dibawah_sla_recovery": 11464,
                    "total_diatas_sla_recovery": 534
                },
                {
                    "id_posko": 322601,
                    "nama_posko": "POSKO ULP ULOE",
                    "total": 3151,
                    "total_selesai": 3151,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3478331,
                    "avg_durasi_response": 1103.88162488099,
                    "min_durasi_response": 42,
                    "max_durasi_response": 14166,
                    "total_dibawah_sla_response": 3149,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 1174717598,
                    "avg_durasi_recovery": 372807.869882577,
                    "min_durasi_recovery": -189,
                    "max_durasi_recovery": 36674484,
                    "total_dibawah_sla_recovery": 3071,
                    "total_diatas_sla_recovery": 80
                },
                {
                    "id_posko": 125122,
                    "nama_posko": "POSKO ULP AEK KANOPAN",
                    "total": 4619,
                    "total_selesai": 4619,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2122289,
                    "avg_durasi_response": 459.46936566356356,
                    "min_durasi_response": -11,
                    "max_durasi_response": 5500,
                    "total_dibawah_sla_response": 4619,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1480800,
                    "avg_durasi_recovery": 320.58887205022734,
                    "min_durasi_recovery": -35,
                    "max_durasi_recovery": 6390,
                    "total_dibawah_sla_recovery": 4619,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323601,
                    "nama_posko": "POSKO ULP UNAAHA",
                    "total": 13539,
                    "total_selesai": 13539,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17138752,
                    "avg_durasi_response": 1265.8801979466725,
                    "min_durasi_response": 102,
                    "max_durasi_response": 75758,
                    "total_dibawah_sla_response": 13535,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 790593015,
                    "avg_durasi_recovery": 58393.75249279858,
                    "min_durasi_recovery": -491,
                    "max_durasi_recovery": 36685680,
                    "total_dibawah_sla_recovery": 13499,
                    "total_diatas_sla_recovery": 40
                },
                {
                    "id_posko": 131051,
                    "nama_posko": "POSKO ULP LUBUK ALUNG",
                    "total": 5775,
                    "total_selesai": 5775,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6303567,
                    "avg_durasi_response": 1091.5267532467533,
                    "min_durasi_response": -2471,
                    "max_durasi_response": 6864,
                    "total_dibawah_sla_response": 5775,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3615604689,
                    "avg_durasi_recovery": 626078.7340259741,
                    "min_durasi_recovery": 48,
                    "max_durasi_recovery": 37040793,
                    "total_dibawah_sla_recovery": 5580,
                    "total_diatas_sla_recovery": 195
                },
                {
                    "id_posko": 534111,
                    "nama_posko": "POSKO ULP PAMANUKAN",
                    "total": 12378,
                    "total_selesai": 12378,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 104019409,
                    "avg_durasi_response": 8403.571578607207,
                    "min_durasi_response": 43,
                    "max_durasi_response": 5999941,
                    "total_dibawah_sla_response": 12344,
                    "total_diatas_sla_response": 34,
                    "total_durasi_recovery": 3520192156,
                    "avg_durasi_recovery": 284391.02892228146,
                    "min_durasi_recovery": 35,
                    "max_durasi_recovery": 36375953,
                    "total_dibawah_sla_recovery": 12205,
                    "total_diatas_sla_recovery": 173
                },
                {
                    "id_posko": 173301,
                    "nama_posko": "POSKO ULP MENGGALA",
                    "total": 21392,
                    "total_selesai": 21392,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32934516,
                    "avg_durasi_response": 1539.5716155572177,
                    "min_durasi_response": 103,
                    "max_durasi_response": 14170,
                    "total_dibawah_sla_response": 21391,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 313970405,
                    "avg_durasi_recovery": 14677.000981675392,
                    "min_durasi_recovery": 41,
                    "max_durasi_recovery": 27716856,
                    "total_dibawah_sla_recovery": 21341,
                    "total_diatas_sla_recovery": 51
                },
                {
                    "id_posko": 523041,
                    "nama_posko": "POSKO ULP SEMARANG SELATAN",
                    "total": 20650,
                    "total_selesai": 20650,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 44202709,
                    "avg_durasi_response": 2140.5670217917677,
                    "min_durasi_response": 43,
                    "max_durasi_response": 866594,
                    "total_dibawah_sla_response": 20564,
                    "total_diatas_sla_response": 86,
                    "total_durasi_recovery": 10326152731,
                    "avg_durasi_recovery": 500055.8223244552,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 36911033,
                    "total_dibawah_sla_recovery": 20061,
                    "total_diatas_sla_recovery": 589
                },
                {
                    "id_posko": 0,
                    "nama_posko": "",
                    "total": 187599,
                    "total_selesai": 187599,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 514643040,
                    "avg_durasi_response": 2743.3144099915244,
                    "min_durasi_response": -2659815,
                    "max_durasi_response": 5441624,
                    "total_dibawah_sla_response": 186296,
                    "total_diatas_sla_response": 1303,
                    "total_durasi_recovery": 114296172578,
                    "avg_durasi_recovery": 609257.8989120411,
                    "min_durasi_recovery": -2443,
                    "max_durasi_recovery": 37064198,
                    "total_dibawah_sla_recovery": 181752,
                    "total_diatas_sla_recovery": 5847
                },
                {
                    "id_posko": 516501,
                    "nama_posko": "POSKO ULP PANARUKAN",
                    "total": 10148,
                    "total_selesai": 10148,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13011933,
                    "avg_durasi_response": 1282.2164958612534,
                    "min_durasi_response": 25,
                    "max_durasi_response": 20609,
                    "total_dibawah_sla_response": 10147,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3537817395,
                    "avg_durasi_recovery": 348622.1319471817,
                    "min_durasi_recovery": -66,
                    "max_durasi_recovery": 37061798,
                    "total_dibawah_sla_recovery": 9968,
                    "total_diatas_sla_recovery": 180
                },
                {
                    "id_posko": 413201,
                    "nama_posko": "POSKO ULP ELAT",
                    "total": 1020,
                    "total_selesai": 1020,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 887978,
                    "avg_durasi_response": 870.5666666666667,
                    "min_durasi_response": 130,
                    "max_durasi_response": 6244,
                    "total_dibawah_sla_response": 1020,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 128910295,
                    "avg_durasi_recovery": 126382.64215686274,
                    "min_durasi_recovery": 102,
                    "max_durasi_recovery": 33568945,
                    "total_dibawah_sla_recovery": 1011,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 328201,
                    "nama_posko": "POSKO ULP RAHA",
                    "total": 19127,
                    "total_selesai": 19127,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 118871932,
                    "avg_durasi_response": 6214.8759345427925,
                    "min_durasi_response": -1281,
                    "max_durasi_response": 97204032,
                    "total_dibawah_sla_response": 19071,
                    "total_diatas_sla_response": 56,
                    "total_durasi_recovery": 2438855304,
                    "avg_durasi_recovery": 127508.51173733466,
                    "min_durasi_recovery": -145,
                    "max_durasi_recovery": 37068612,
                    "total_dibawah_sla_recovery": 18952,
                    "total_diatas_sla_recovery": 175
                },
                {
                    "id_posko": 538531,
                    "nama_posko": "POSKO ULP JASINGA",
                    "total": 16376,
                    "total_selesai": 16376,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16507638,
                    "avg_durasi_response": 1008.0384709330727,
                    "min_durasi_response": 125,
                    "max_durasi_response": 583123,
                    "total_dibawah_sla_response": 16375,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 275482805,
                    "avg_durasi_recovery": 16822.35008549096,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 36939171,
                    "total_dibawah_sla_recovery": 16367,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 221001,
                    "nama_posko": "POSKO ULP MANGKURAT",
                    "total": 12120,
                    "total_selesai": 12120,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1709151157,
                    "avg_durasi_response": 141019.07235973596,
                    "min_durasi_response": 223,
                    "max_durasi_response": 1684165931,
                    "total_dibawah_sla_response": 12102,
                    "total_diatas_sla_response": 18,
                    "total_durasi_recovery": 13905612793,
                    "avg_durasi_recovery": 1147327.7882013202,
                    "min_durasi_recovery": -1400,
                    "max_durasi_recovery": 37057252,
                    "total_dibawah_sla_recovery": 11381,
                    "total_diatas_sla_recovery": 739
                },
                {
                    "id_posko": 551204,
                    "nama_posko": "POSKO ULP KUTA",
                    "total": 70218,
                    "total_selesai": 70218,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 155530675,
                    "avg_durasi_response": 2214.968740209063,
                    "min_durasi_response": -10811,
                    "max_durasi_response": 2521178,
                    "total_dibawah_sla_response": 69582,
                    "total_diatas_sla_response": 636,
                    "total_durasi_recovery": 15375574225,
                    "avg_durasi_recovery": 218969.12793016035,
                    "min_durasi_recovery": -782,
                    "max_durasi_recovery": 37030902,
                    "total_dibawah_sla_recovery": 69279,
                    "total_diatas_sla_recovery": 939
                },
                {
                    "id_posko": 511611,
                    "nama_posko": "POSKO ULP TAMAN",
                    "total": 15805,
                    "total_selesai": 15805,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14016715,
                    "avg_durasi_response": 886.8532110091743,
                    "min_durasi_response": -5032,
                    "max_durasi_response": 20593,
                    "total_dibawah_sla_response": 15801,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 2930878834,
                    "avg_durasi_recovery": 185439.97684277128,
                    "min_durasi_recovery": 21,
                    "max_durasi_recovery": 36810344,
                    "total_dibawah_sla_recovery": 15678,
                    "total_diatas_sla_recovery": 127
                },
                {
                    "id_posko": 516077,
                    "nama_posko": "POSKO ULP TANGGUL",
                    "total": 9752,
                    "total_selesai": 9752,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8623516,
                    "avg_durasi_response": 884.2817883511075,
                    "min_durasi_response": 175,
                    "max_durasi_response": 7892,
                    "total_dibawah_sla_response": 9752,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 603248713,
                    "avg_durasi_recovery": 61858.973851517636,
                    "min_durasi_recovery": 28,
                    "max_durasi_recovery": 37035944,
                    "total_dibawah_sla_recovery": 9725,
                    "total_diatas_sla_recovery": 27
                },
                {
                    "id_posko": 535981,
                    "nama_posko": "POSKO ULP PRIMA CIBABAT",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20034,
                    "avg_durasi_response": 742,
                    "min_durasi_response": 503,
                    "max_durasi_response": 1017,
                    "total_dibawah_sla_response": 27,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12820,
                    "avg_durasi_recovery": 474.81481481481484,
                    "min_durasi_recovery": 167,
                    "max_durasi_recovery": 842,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225401,
                    "nama_posko": "POSKO ULP MUARA TEWEH",
                    "total": 6469,
                    "total_selesai": 6469,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8330953,
                    "avg_durasi_response": 1287.8270211779254,
                    "min_durasi_response": 54,
                    "max_durasi_response": 5665,
                    "total_dibawah_sla_response": 6469,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6435275419,
                    "avg_durasi_recovery": 994786.7396815582,
                    "min_durasi_recovery": 35,
                    "max_durasi_recovery": 36864083,
                    "total_dibawah_sla_recovery": 6156,
                    "total_diatas_sla_recovery": 313
                },
                {
                    "id_posko": 517102,
                    "nama_posko": "POSKO ULP SUMENEP",
                    "total": 48618,
                    "total_selesai": 48618,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 59823230,
                    "avg_durasi_response": 1230.4749269817762,
                    "min_durasi_response": -318,
                    "max_durasi_response": 272109,
                    "total_dibawah_sla_response": 48353,
                    "total_diatas_sla_response": 265,
                    "total_durasi_recovery": 9206759156,
                    "avg_durasi_recovery": 189369.3520095438,
                    "min_durasi_recovery": -1523,
                    "max_durasi_recovery": 37067546,
                    "total_dibawah_sla_recovery": 48211,
                    "total_diatas_sla_recovery": 407
                },
                {
                    "id_posko": 538711,
                    "nama_posko": "POSKO ULP DEPOK KOTA",
                    "total": 26267,
                    "total_selesai": 26267,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 40942754,
                    "avg_durasi_response": 1558.7145086991281,
                    "min_durasi_response": 40,
                    "max_durasi_response": 655675,
                    "total_dibawah_sla_response": 26233,
                    "total_diatas_sla_response": 34,
                    "total_durasi_recovery": 20365480493,
                    "avg_durasi_recovery": 775325.71260517,
                    "min_durasi_recovery": 2,
                    "max_durasi_recovery": 36887576,
                    "total_dibawah_sla_recovery": 25298,
                    "total_diatas_sla_recovery": 969
                },
                {
                    "id_posko": 225201,
                    "nama_posko": "POSKO ULP BUNTOK",
                    "total": 5370,
                    "total_selesai": 5370,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6260059,
                    "avg_durasi_response": 1165.746554934823,
                    "min_durasi_response": 79,
                    "max_durasi_response": 4268,
                    "total_dibawah_sla_response": 5370,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5116284579,
                    "avg_durasi_recovery": 952753.1804469273,
                    "min_durasi_recovery": 19,
                    "max_durasi_recovery": 36941649,
                    "total_dibawah_sla_recovery": 5126,
                    "total_diatas_sla_recovery": 244
                },
                {
                    "id_posko": 125100,
                    "nama_posko": "POSKO ULP KOTAPINANG",
                    "total": 4379,
                    "total_selesai": 4379,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2695845,
                    "avg_durasi_response": 615.630280886047,
                    "min_durasi_response": 51,
                    "max_durasi_response": 8822,
                    "total_dibawah_sla_response": 4379,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1318717,
                    "avg_durasi_recovery": 301.1456953642384,
                    "min_durasi_recovery": -130,
                    "max_durasi_recovery": 6670,
                    "total_dibawah_sla_recovery": 4379,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 183041,
                    "nama_posko": "POSKO ULP BELAKANGPADANG",
                    "total": 65,
                    "total_selesai": 65,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32180,
                    "avg_durasi_response": 495.0769230769231,
                    "min_durasi_response": 318,
                    "max_durasi_response": 653,
                    "total_dibawah_sla_response": 65,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 26120,
                    "avg_durasi_recovery": 401.84615384615387,
                    "min_durasi_recovery": 231,
                    "max_durasi_recovery": 655,
                    "total_dibawah_sla_recovery": 65,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122144,
                    "nama_posko": "POSKO ULP STABAT",
                    "total": 2475,
                    "total_selesai": 2475,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2197703,
                    "avg_durasi_response": 887.9608080808081,
                    "min_durasi_response": 174,
                    "max_durasi_response": 86894,
                    "total_dibawah_sla_response": 2473,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 1411530,
                    "avg_durasi_recovery": 570.3151515151516,
                    "min_durasi_recovery": 33,
                    "max_durasi_recovery": 86880,
                    "total_dibawah_sla_recovery": 2474,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 533211,
                    "nama_posko": "POSKO ULP KUNINGAN",
                    "total": 15414,
                    "total_selesai": 15414,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30149373,
                    "avg_durasi_response": 1955.9733359283769,
                    "min_durasi_response": -190968,
                    "max_durasi_response": 5656124,
                    "total_dibawah_sla_response": 15389,
                    "total_diatas_sla_response": 25,
                    "total_durasi_recovery": 3196676232,
                    "avg_durasi_recovery": 207387.84429739197,
                    "min_durasi_recovery": -146,
                    "max_durasi_recovery": 36847039,
                    "total_dibawah_sla_recovery": 15270,
                    "total_diatas_sla_recovery": 144
                },
                {
                    "id_posko": 182401,
                    "nama_posko": "POSKO ULP SELATPANJANG",
                    "total": 2976,
                    "total_selesai": 2976,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": -988111,
                    "avg_durasi_response": -332.02654569892474,
                    "min_durasi_response": -2447440,
                    "max_durasi_response": 77473,
                    "total_dibawah_sla_response": 2971,
                    "total_diatas_sla_response": 5,
                    "total_durasi_recovery": 53273569,
                    "avg_durasi_recovery": 17901.06485215054,
                    "min_durasi_recovery": 277,
                    "max_durasi_recovery": 35385645,
                    "total_dibawah_sla_recovery": 2974,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 523051,
                    "nama_posko": "POSKO ULP KENDAL",
                    "total": 19568,
                    "total_selesai": 19568,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46233824,
                    "avg_durasi_response": 2362.726083401472,
                    "min_durasi_response": 1,
                    "max_durasi_response": 648277,
                    "total_dibawah_sla_response": 19488,
                    "total_diatas_sla_response": 80,
                    "total_durasi_recovery": 7429373370,
                    "avg_durasi_recovery": 379669.5303556828,
                    "min_durasi_recovery": 55,
                    "max_durasi_recovery": 37061525,
                    "total_dibawah_sla_recovery": 19215,
                    "total_diatas_sla_recovery": 353
                },
                {
                    "id_posko": 319501,
                    "nama_posko": "POSKO ULP LUWUK",
                    "total": 9087,
                    "total_selesai": 9087,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10714168,
                    "avg_durasi_response": 1179.0654781556068,
                    "min_durasi_response": -102,
                    "max_durasi_response": 16332,
                    "total_dibawah_sla_response": 9071,
                    "total_diatas_sla_response": 16,
                    "total_durasi_recovery": 696255939,
                    "avg_durasi_recovery": 76621.10036315616,
                    "min_durasi_recovery": -136,
                    "max_durasi_recovery": 31604020,
                    "total_dibawah_sla_recovery": 9046,
                    "total_diatas_sla_recovery": 41
                },
                {
                    "id_posko": 514579,
                    "nama_posko": "POSKO ULP PACET",
                    "total": 7099,
                    "total_selesai": 7099,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8269555,
                    "avg_durasi_response": 1164.8901253697704,
                    "min_durasi_response": 63,
                    "max_durasi_response": 198913,
                    "total_dibawah_sla_response": 7086,
                    "total_diatas_sla_response": 13,
                    "total_durasi_recovery": 474652510,
                    "avg_durasi_recovery": 66861.88336385407,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 32140610,
                    "total_dibawah_sla_recovery": 7078,
                    "total_diatas_sla_recovery": 21
                },
                {
                    "id_posko": 511622,
                    "nama_posko": "POSKO ULP KARANG PILANG",
                    "total": 10523,
                    "total_selesai": 10523,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8757699,
                    "avg_durasi_response": 832.2435617219425,
                    "min_durasi_response": -2114,
                    "max_durasi_response": 15558,
                    "total_dibawah_sla_response": 10522,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 869665604,
                    "avg_durasi_recovery": 82644.26532357692,
                    "min_durasi_recovery": 63,
                    "max_durasi_recovery": 36271502,
                    "total_dibawah_sla_recovery": 10483,
                    "total_diatas_sla_recovery": 40
                },
                {
                    "id_posko": 422301,
                    "nama_posko": "POSKO ULP YUMDORI",
                    "total": 4014,
                    "total_selesai": 4014,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3571413,
                    "avg_durasi_response": 889.7391629297459,
                    "min_durasi_response": 24,
                    "max_durasi_response": 4561,
                    "total_dibawah_sla_response": 4014,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 75717957,
                    "avg_durasi_recovery": 18863.46711509716,
                    "min_durasi_recovery": -104,
                    "max_durasi_recovery": 29028204,
                    "total_dibawah_sla_recovery": 4008,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 537421,
                    "nama_posko": "POSKO ULP MUSTIKA JAYA",
                    "total": 26106,
                    "total_selesai": 26106,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 443756396,
                    "avg_durasi_response": 16998.25312188769,
                    "min_durasi_response": 33,
                    "max_durasi_response": 4673423,
                    "total_dibawah_sla_response": 25817,
                    "total_diatas_sla_response": 289,
                    "total_durasi_recovery": 3394189863,
                    "avg_durasi_recovery": 130015.69995403355,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 36982533,
                    "total_dibawah_sla_recovery": 25989,
                    "total_diatas_sla_recovery": 117
                },
                {
                    "id_posko": 116621,
                    "nama_posko": "POSKO ULP MEUREUDU",
                    "total": 9009,
                    "total_selesai": 9009,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8865124,
                    "avg_durasi_response": 984.029748029748,
                    "min_durasi_response": 193,
                    "max_durasi_response": 5692,
                    "total_dibawah_sla_response": 9009,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 143335459,
                    "avg_durasi_recovery": 15910.251859251859,
                    "min_durasi_recovery": 4,
                    "max_durasi_recovery": 36443766,
                    "total_dibawah_sla_recovery": 9005,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 534031,
                    "nama_posko": "POSKO ULP INDRAMAYU KOTA",
                    "total": 11751,
                    "total_selesai": 11751,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8740993,
                    "avg_durasi_response": 743.8509914049868,
                    "min_durasi_response": 34,
                    "max_durasi_response": 606342,
                    "total_dibawah_sla_response": 11749,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 1186832676,
                    "avg_durasi_recovery": 100998.4406433495,
                    "min_durasi_recovery": 1,
                    "max_durasi_recovery": 37030667,
                    "total_dibawah_sla_recovery": 11713,
                    "total_diatas_sla_recovery": 38
                },
                {
                    "id_posko": 131111,
                    "nama_posko": "POSKO ULP TUA PEJAT",
                    "total": 3239,
                    "total_selesai": 3239,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2418649,
                    "avg_durasi_response": 746.7270762581044,
                    "min_durasi_response": 235,
                    "max_durasi_response": 2522,
                    "total_dibawah_sla_response": 3239,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 84470399,
                    "avg_durasi_recovery": 26079.159925903055,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 25636534,
                    "total_dibawah_sla_recovery": 3235,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 428201,
                    "nama_posko": "POSKO ULP YALIMO",
                    "total": 358,
                    "total_selesai": 358,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 363866,
                    "avg_durasi_response": 1016.3854748603352,
                    "min_durasi_response": 230,
                    "max_durasi_response": 3504,
                    "total_dibawah_sla_response": 358,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 81473923,
                    "avg_durasi_recovery": 227580.7905027933,
                    "min_durasi_recovery": 47,
                    "max_durasi_recovery": 25700937,
                    "total_dibawah_sla_recovery": 351,
                    "total_diatas_sla_recovery": 7
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "total": 45126,
                    "total_selesai": 45126,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 65593986,
                    "avg_durasi_response": 1453.5741257811462,
                    "min_durasi_response": -11879,
                    "max_durasi_response": 501739,
                    "total_dibawah_sla_response": 45119,
                    "total_diatas_sla_response": 7,
                    "total_durasi_recovery": 19131837937,
                    "avg_durasi_recovery": 423964.8525683641,
                    "min_durasi_recovery": -2475,
                    "max_durasi_recovery": 36847193,
                    "total_dibawah_sla_recovery": 43996,
                    "total_diatas_sla_recovery": 1130
                },
                {
                    "id_posko": 412201,
                    "nama_posko": "POSKO ULP SANANA",
                    "total": 755,
                    "total_selesai": 755,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 703145,
                    "avg_durasi_response": 931.317880794702,
                    "min_durasi_response": 114,
                    "max_durasi_response": 5088,
                    "total_dibawah_sla_response": 755,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 752568819,
                    "avg_durasi_recovery": 996779.8927152317,
                    "min_durasi_recovery": -59,
                    "max_durasi_recovery": 31094128,
                    "total_dibawah_sla_recovery": 696,
                    "total_diatas_sla_recovery": 59
                },
                {
                    "id_posko": 513552,
                    "nama_posko": "POSKO ULP PRIGEN",
                    "total": 2333,
                    "total_selesai": 2333,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2742503,
                    "avg_durasi_response": 1175.5263609087012,
                    "min_durasi_response": 128,
                    "max_durasi_response": 28842,
                    "total_dibawah_sla_response": 2332,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 200161186,
                    "avg_durasi_recovery": 85795.62194599229,
                    "min_durasi_recovery": -38,
                    "max_durasi_recovery": 34803032,
                    "total_dibawah_sla_recovery": 2324,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 520021,
                    "nama_posko": "POSKO ULP JEPARA",
                    "total": 17929,
                    "total_selesai": 17929,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26596665,
                    "avg_durasi_response": 1483.4438618997156,
                    "min_durasi_response": -2234,
                    "max_durasi_response": 898661,
                    "total_dibawah_sla_response": 17903,
                    "total_diatas_sla_response": 26,
                    "total_durasi_recovery": 8699643506,
                    "avg_durasi_recovery": 485227.4809526465,
                    "min_durasi_recovery": 3,
                    "max_durasi_recovery": 37045772,
                    "total_dibawah_sla_recovery": 17591,
                    "total_diatas_sla_recovery": 338
                },
                {
                    "id_posko": 535271,
                    "nama_posko": "POSKO ULP JATIWANGI",
                    "total": 10394,
                    "total_selesai": 10394,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6060821,
                    "avg_durasi_response": 583.1076582643833,
                    "min_durasi_response": 136,
                    "max_durasi_response": 2584,
                    "total_dibawah_sla_response": 10394,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 435728085,
                    "avg_durasi_recovery": 41921.11650952473,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 35049263,
                    "total_dibawah_sla_recovery": 10376,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_posko": 417101,
                    "nama_posko": "POSKO ULP SAUMLAKI",
                    "total": 1364,
                    "total_selesai": 1364,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1328008,
                    "avg_durasi_response": 973.6129032258065,
                    "min_durasi_response": 238,
                    "max_durasi_response": 4551,
                    "total_dibawah_sla_response": 1364,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 124573718,
                    "avg_durasi_recovery": 91329.70527859237,
                    "min_durasi_recovery": 44,
                    "max_durasi_recovery": 32185097,
                    "total_dibawah_sla_recovery": 1359,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 112201,
                    "nama_posko": "POSKO ULP LHOKSEUMAWE",
                    "total": 11187,
                    "total_selesai": 11187,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9285378,
                    "avg_durasi_response": 830.0150174309466,
                    "min_durasi_response": 76,
                    "max_durasi_response": 8216,
                    "total_dibawah_sla_response": 11187,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 117303620,
                    "avg_durasi_recovery": 10485.70841154912,
                    "min_durasi_recovery": 8,
                    "max_durasi_recovery": 36428642,
                    "total_dibawah_sla_recovery": 11183,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 513055,
                    "nama_posko": "POSKO ULP KEPANJEN",
                    "total": 11212,
                    "total_selesai": 11212,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12257051,
                    "avg_durasi_response": 1093.2082590082055,
                    "min_durasi_response": 155,
                    "max_durasi_response": 5507,
                    "total_dibawah_sla_response": 11212,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3099922105,
                    "avg_durasi_recovery": 276482.5280948983,
                    "min_durasi_recovery": -85,
                    "max_durasi_recovery": 36888599,
                    "total_dibawah_sla_recovery": 11062,
                    "total_diatas_sla_recovery": 150
                },
                {
                    "id_posko": 141001,
                    "nama_posko": "POSKO ULP RIVAI",
                    "total": 10110,
                    "total_selesai": 10110,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24972246,
                    "avg_durasi_response": 2470.054005934718,
                    "min_durasi_response": 43,
                    "max_durasi_response": 87361,
                    "total_dibawah_sla_response": 9977,
                    "total_diatas_sla_response": 133,
                    "total_durasi_recovery": 21246815097,
                    "avg_durasi_recovery": 2101564.302373887,
                    "min_durasi_recovery": 13,
                    "max_durasi_recovery": 37061652,
                    "total_dibawah_sla_recovery": 9086,
                    "total_diatas_sla_recovery": 1024
                },
                {
                    "id_posko": 320201,
                    "nama_posko": "POSKO ULP DAYA",
                    "total": 38079,
                    "total_selesai": 38079,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 49497647,
                    "avg_durasi_response": 1299.8673021875575,
                    "min_durasi_response": -151,
                    "max_durasi_response": 130235,
                    "total_dibawah_sla_response": 38062,
                    "total_diatas_sla_response": 17,
                    "total_durasi_recovery": 33519326798,
                    "avg_durasi_recovery": 880257.5382231676,
                    "min_durasi_recovery": -92,
                    "max_durasi_recovery": 37068269,
                    "total_dibawah_sla_recovery": 36563,
                    "total_diatas_sla_recovery": 1516
                },
                {
                    "id_posko": 115561,
                    "nama_posko": "POSKO ULP LABUHAN HAJI",
                    "total": 3118,
                    "total_selesai": 3118,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2644110,
                    "avg_durasi_response": 848.0147530468249,
                    "min_durasi_response": 173,
                    "max_durasi_response": 2446,
                    "total_dibawah_sla_response": 3118,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 51892683,
                    "avg_durasi_recovery": 16642.938742783837,
                    "min_durasi_recovery": 62,
                    "max_durasi_recovery": 28930489,
                    "total_dibawah_sla_recovery": 3116,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 542301,
                    "nama_posko": "POSKO KAPUK",
                    "total": 343,
                    "total_selesai": 343,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 704715,
                    "avg_durasi_response": 2054.5626822157433,
                    "min_durasi_response": -2517,
                    "max_durasi_response": 8646,
                    "total_dibawah_sla_response": 343,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 79627919,
                    "avg_durasi_recovery": 232151.3673469388,
                    "min_durasi_recovery": 0,
                    "max_durasi_recovery": 31049948,
                    "total_dibawah_sla_recovery": 340,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 441501,
                    "nama_posko": "POSKO ULP AMPENAN",
                    "total": 33311,
                    "total_selesai": 33311,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 49570194,
                    "avg_durasi_response": 1488.102848908769,
                    "min_durasi_response": 116,
                    "max_durasi_response": 177527,
                    "total_dibawah_sla_response": 33223,
                    "total_diatas_sla_response": 88,
                    "total_durasi_recovery": 69445761737,
                    "avg_durasi_recovery": 2084769.6477740086,
                    "min_durasi_recovery": -474,
                    "max_durasi_recovery": 37067769,
                    "total_dibawah_sla_recovery": 29852,
                    "total_diatas_sla_recovery": 3459
                },
                {
                    "id_posko": 151001,
                    "nama_posko": "POSKO NAGOYA",
                    "total": 3015,
                    "total_selesai": 3015,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1698331332,
                    "avg_durasi_response": 563293.9741293532,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1690987894,
                    "total_dibawah_sla_response": 3011,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 51328875,
                    "avg_durasi_recovery": 17024.50248756219,
                    "min_durasi_recovery": 28,
                    "max_durasi_recovery": 13957683,
                    "total_dibawah_sla_recovery": 3008,
                    "total_diatas_sla_recovery": 7
                },
                {
                    "id_posko": 553001,
                    "nama_posko": "POSKO ULP SINGARAJA",
                    "total": 19010,
                    "total_selesai": 19010,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33722530,
                    "avg_durasi_response": 1773.9363492898474,
                    "min_durasi_response": 39,
                    "max_durasi_response": 80175,
                    "total_dibawah_sla_response": 18905,
                    "total_diatas_sla_response": 105,
                    "total_durasi_recovery": 4469126003,
                    "avg_durasi_recovery": 235093.42467122566,
                    "min_durasi_recovery": -336,
                    "max_durasi_recovery": 37043988,
                    "total_dibawah_sla_recovery": 18857,
                    "total_diatas_sla_recovery": 153
                },
                {
                    "id_posko": 515011,
                    "nama_posko": "POSKO ULP MADIUN KOTA",
                    "total": 11662,
                    "total_selesai": 11662,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12776990,
                    "avg_durasi_response": 1095.6088149545533,
                    "min_durasi_response": 64,
                    "max_durasi_response": 517405,
                    "total_dibawah_sla_response": 11626,
                    "total_diatas_sla_response": 36,
                    "total_durasi_recovery": 1226288782,
                    "avg_durasi_recovery": 105152.52803978734,
                    "min_durasi_recovery": 11,
                    "max_durasi_recovery": 35732608,
                    "total_dibawah_sla_recovery": 11592,
                    "total_diatas_sla_recovery": 70
                },
                {
                    "id_posko": 513123,
                    "nama_posko": "POSKO ULP BLIMBING",
                    "total": 14508,
                    "total_selesai": 14508,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1717912202,
                    "avg_durasi_response": 118411.37317342155,
                    "min_durasi_response": 143,
                    "max_durasi_response": 1698053572,
                    "total_dibawah_sla_response": 14506,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 983285436,
                    "avg_durasi_recovery": 67775.39536807279,
                    "min_durasi_recovery": 27,
                    "max_durasi_recovery": 37021732,
                    "total_dibawah_sla_recovery": 14461,
                    "total_diatas_sla_recovery": 47
                },
                {
                    "id_posko": 123011,
                    "nama_posko": "POSKO ULP SIBOLGA KOTA",
                    "total": 22912,
                    "total_selesai": 22912,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9801081,
                    "avg_durasi_response": 427.7706442039106,
                    "min_durasi_response": -71,
                    "max_durasi_response": 104221,
                    "total_dibawah_sla_response": 22911,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 32058120,
                    "avg_durasi_recovery": 1399.1847067039107,
                    "min_durasi_recovery": -7,
                    "max_durasi_recovery": 16801753,
                    "total_dibawah_sla_recovery": 22911,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 518077,
                    "nama_posko": "POSKO ULP JATIROGO",
                    "total": 14320,
                    "total_selesai": 14320,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19132590,
                    "avg_durasi_response": 1336.0747206703911,
                    "min_durasi_response": 60,
                    "max_durasi_response": 13380,
                    "total_dibawah_sla_response": 14318,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 1585061762,
                    "avg_durasi_recovery": 110688.67053072626,
                    "min_durasi_recovery": -37,
                    "max_durasi_recovery": 36751934,
                    "total_dibawah_sla_recovery": 14240,
                    "total_diatas_sla_recovery": 80
                },
                {
                    "id_posko": 518033,
                    "nama_posko": "POSKO ULP LAMONGAN",
                    "total": 21259,
                    "total_selesai": 21259,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 31606156,
                    "avg_durasi_response": 1486.7188484876992,
                    "min_durasi_response": 53,
                    "max_durasi_response": 94930,
                    "total_dibawah_sla_response": 21237,
                    "total_diatas_sla_response": 22,
                    "total_durasi_recovery": 2696383804,
                    "avg_durasi_recovery": 126834.93127616539,
                    "min_durasi_recovery": 4,
                    "max_durasi_recovery": 36423618,
                    "total_dibawah_sla_recovery": 21140,
                    "total_diatas_sla_recovery": 119
                },
                {
                    "id_posko": 537111,
                    "nama_posko": "POSKO ULP BEKASI KOTA",
                    "total": 26224,
                    "total_selesai": 26224,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24019435,
                    "avg_durasi_response": 915.9333053691275,
                    "min_durasi_response": -34472,
                    "max_durasi_response": 114803,
                    "total_dibawah_sla_response": 26215,
                    "total_diatas_sla_response": 9,
                    "total_durasi_recovery": 4065149301,
                    "avg_durasi_recovery": 155016.37053843806,
                    "min_durasi_recovery": -123,
                    "max_durasi_recovery": 34723481,
                    "total_dibawah_sla_recovery": 26013,
                    "total_diatas_sla_recovery": 211
                },
                {
                    "id_posko": 437301,
                    "nama_posko": "POSKO ULP BAJAWA",
                    "total": 11690,
                    "total_selesai": 11690,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16453569,
                    "avg_durasi_response": 1407.4909324208725,
                    "min_durasi_response": 52,
                    "max_durasi_response": 9066,
                    "total_dibawah_sla_response": 11690,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2428403510,
                    "avg_durasi_recovery": 207733.40547476476,
                    "min_durasi_recovery": -2066,
                    "max_durasi_recovery": 37033774,
                    "total_dibawah_sla_recovery": 11586,
                    "total_diatas_sla_recovery": 104
                },
                {
                    "id_posko": 133361,
                    "nama_posko": "POSKO ULP SITIUNG",
                    "total": 3636,
                    "total_selesai": 3636,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3346484,
                    "avg_durasi_response": 920.3751375137514,
                    "min_durasi_response": 187,
                    "max_durasi_response": 9360,
                    "total_dibawah_sla_response": 3636,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2194528345,
                    "avg_durasi_recovery": 603555.650440044,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 36858833,
                    "total_dibawah_sla_recovery": 3557,
                    "total_diatas_sla_recovery": 79
                },
                {
                    "id_posko": 515032,
                    "nama_posko": "POSKO ULP MAGETAN",
                    "total": 11810,
                    "total_selesai": 11810,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11665835,
                    "avg_durasi_response": 987.7929720575784,
                    "min_durasi_response": 44,
                    "max_durasi_response": 36516,
                    "total_dibawah_sla_response": 11806,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 677450014,
                    "avg_durasi_recovery": 57362.405927180356,
                    "min_durasi_recovery": -60,
                    "max_durasi_recovery": 36335799,
                    "total_dibawah_sla_recovery": 11780,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 513517,
                    "nama_posko": "POSKO ULP GONDANG WETAN",
                    "total": 10914,
                    "total_selesai": 10914,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14586598,
                    "avg_durasi_response": 1336.5033901411032,
                    "min_durasi_response": 159,
                    "max_durasi_response": 14284,
                    "total_dibawah_sla_response": 10913,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2274693128,
                    "avg_durasi_recovery": 208419.74784680226,
                    "min_durasi_recovery": -1499,
                    "max_durasi_recovery": 37030161,
                    "total_dibawah_sla_recovery": 10834,
                    "total_diatas_sla_recovery": 80
                },
                {
                    "id_posko": 515408,
                    "nama_posko": "POSKO ULP PONOROGO",
                    "total": 23695,
                    "total_selesai": 23695,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 37845753,
                    "avg_durasi_response": 1597.204178096645,
                    "min_durasi_response": -4453,
                    "max_durasi_response": 83117,
                    "total_dibawah_sla_response": 23605,
                    "total_diatas_sla_response": 90,
                    "total_durasi_recovery": 7710525949,
                    "avg_durasi_recovery": 325407.2989660266,
                    "min_durasi_recovery": -403,
                    "max_durasi_recovery": 37074276,
                    "total_dibawah_sla_recovery": 23252,
                    "total_diatas_sla_recovery": 443
                },
                {
                    "id_posko": 325201,
                    "nama_posko": "POSKO ULP BARRU",
                    "total": 10875,
                    "total_selesai": 10875,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15765831,
                    "avg_durasi_response": 1449.7315862068965,
                    "min_durasi_response": -7924,
                    "max_durasi_response": 266242,
                    "total_dibawah_sla_response": 10809,
                    "total_diatas_sla_response": 66,
                    "total_durasi_recovery": 6536040532,
                    "avg_durasi_recovery": 601015.2213333333,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 36964748,
                    "total_dibawah_sla_recovery": 10445,
                    "total_diatas_sla_recovery": 430
                },
                {
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "total": 3010,
                    "total_selesai": 3010,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2241104,
                    "avg_durasi_response": 744.5528239202658,
                    "min_durasi_response": 120,
                    "max_durasi_response": 5529,
                    "total_dibawah_sla_response": 3010,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17736987,
                    "avg_durasi_recovery": 5892.686710963455,
                    "min_durasi_recovery": 48,
                    "max_durasi_recovery": 16385805,
                    "total_dibawah_sla_recovery": 3009,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 311601,
                    "nama_posko": "POSKO ULP RATAHAN",
                    "total": 7525,
                    "total_selesai": 7525,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4871204,
                    "avg_durasi_response": 647.3360797342193,
                    "min_durasi_response": -17,
                    "max_durasi_response": 8924,
                    "total_dibawah_sla_response": 7525,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 196126525,
                    "avg_durasi_recovery": 26063.325581395347,
                    "min_durasi_recovery": -66,
                    "max_durasi_recovery": 32698089,
                    "total_dibawah_sla_recovery": 7513,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 325301,
                    "nama_posko": "POSKO ULP RAPPANG",
                    "total": 4573,
                    "total_selesai": 4573,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7053321,
                    "avg_durasi_response": 1542.3837743275749,
                    "min_durasi_response": -6621,
                    "max_durasi_response": 160743,
                    "total_dibawah_sla_response": 4528,
                    "total_diatas_sla_response": 45,
                    "total_durasi_recovery": 3742675441,
                    "avg_durasi_recovery": 818428.9177782637,
                    "min_durasi_recovery": 22,
                    "max_durasi_recovery": 36993911,
                    "total_dibawah_sla_recovery": 4277,
                    "total_diatas_sla_recovery": 296
                },
                {
                    "id_posko": 326301,
                    "nama_posko": "POSKO ULP MALILI",
                    "total": 5416,
                    "total_selesai": 5416,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3896715,
                    "avg_durasi_response": 719.4820901033974,
                    "min_durasi_response": 53,
                    "max_durasi_response": 39558,
                    "total_dibawah_sla_response": 5414,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 1519297816,
                    "avg_durasi_recovery": 280520.2762186115,
                    "min_durasi_recovery": 29,
                    "max_durasi_recovery": 34627385,
                    "total_dibawah_sla_recovery": 5348,
                    "total_diatas_sla_recovery": 68
                },
                {
                    "id_posko": 327201,
                    "nama_posko": "POSKO ULP KALUMPANG",
                    "total": 3765,
                    "total_selesai": 3765,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8917216,
                    "avg_durasi_response": 2368.450464807437,
                    "min_durasi_response": 148,
                    "max_durasi_response": 1649305,
                    "total_dibawah_sla_response": 3736,
                    "total_diatas_sla_response": 29,
                    "total_durasi_recovery": 209889794,
                    "avg_durasi_recovery": 55747.62124833997,
                    "min_durasi_recovery": -130,
                    "max_durasi_recovery": 31976710,
                    "total_dibawah_sla_recovery": 3755,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 221401,
                    "nama_posko": "POSKO ULP PELAIHARI",
                    "total": 12560,
                    "total_selesai": 12560,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24748469,
                    "avg_durasi_response": 1970.4195063694267,
                    "min_durasi_response": 217,
                    "max_durasi_response": 55390,
                    "total_dibawah_sla_response": 12543,
                    "total_diatas_sla_response": 17,
                    "total_durasi_recovery": 4078283456,
                    "avg_durasi_recovery": 324704.0968152866,
                    "min_durasi_recovery": -83,
                    "max_durasi_recovery": 36958829,
                    "total_dibawah_sla_recovery": 12304,
                    "total_diatas_sla_recovery": 256
                },
                {
                    "id_posko": 116611,
                    "nama_posko": "POSKO ULP BEUREUNEUN",
                    "total": 12007,
                    "total_selesai": 12007,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14469404,
                    "avg_durasi_response": 1205.0807029232947,
                    "min_durasi_response": 45,
                    "max_durasi_response": 2468,
                    "total_dibawah_sla_response": 12007,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 43363760,
                    "avg_durasi_recovery": 3611.5399350378943,
                    "min_durasi_recovery": 61,
                    "max_durasi_recovery": 33277000,
                    "total_dibawah_sla_recovery": 12006,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 532651,
                    "nama_posko": "POSKO ULP KARANGNUNGGAL",
                    "total": 15004,
                    "total_selesai": 15004,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7958051,
                    "avg_durasi_response": 530.3952945881099,
                    "min_durasi_response": 59,
                    "max_durasi_response": 3418,
                    "total_dibawah_sla_response": 15004,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3035818361,
                    "avg_durasi_recovery": 202333.9350173287,
                    "min_durasi_recovery": -134,
                    "max_durasi_recovery": 35439048,
                    "total_dibawah_sla_recovery": 14855,
                    "total_diatas_sla_recovery": 149
                },
                {
                    "id_posko": 521011,
                    "nama_posko": "POSKO ULP KALASAN",
                    "total": 18025,
                    "total_selesai": 18025,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 34007208,
                    "avg_durasi_response": 1886.668959778086,
                    "min_durasi_response": 67,
                    "max_durasi_response": 517405,
                    "total_dibawah_sla_response": 17974,
                    "total_diatas_sla_response": 51,
                    "total_durasi_recovery": 3652058244,
                    "avg_durasi_recovery": 202610.72088765603,
                    "min_durasi_recovery": 20,
                    "max_durasi_recovery": 35551940,
                    "total_dibawah_sla_recovery": 17782,
                    "total_diatas_sla_recovery": 243
                },
                {
                    "id_posko": 520511,
                    "nama_posko": "POSKO ULP SURAKARTA KOTA",
                    "total": 12832,
                    "total_selesai": 12832,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19621030,
                    "avg_durasi_response": 1529.0702930174564,
                    "min_durasi_response": -3891,
                    "max_durasi_response": 336156,
                    "total_dibawah_sla_response": 12812,
                    "total_diatas_sla_response": 20,
                    "total_durasi_recovery": 3388631471,
                    "avg_durasi_recovery": 264076.64206670824,
                    "min_durasi_recovery": 12,
                    "max_durasi_recovery": 33581960,
                    "total_dibawah_sla_recovery": 12561,
                    "total_diatas_sla_recovery": 271
                }
            ],
            rekapitulasiGangguanPerRegu: [
                {
                    "id_posko": 147201,
                    "nama_posko": "POSKO ULP PAGAR ALAM",
                    "id_regu": 27653,
                    "kode_regu": "REGU GANGGUAN PAGAR ALAM",
                    "nama_regu": "REGU GANGGUAN PAGAR ALAM",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5399,
                    "avg_durasi_response": 1349.75,
                    "min_durasi_response": 869,
                    "max_durasi_response": 1768,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4341,
                    "avg_durasi_recovery": 1085.25,
                    "min_durasi_recovery": 523,
                    "max_durasi_recovery": 1828,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522581,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJATENG)",
                    "id_regu": 18226,
                    "kode_regu": "52258.B",
                    "nama_regu": "52258.B",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7318,
                    "avg_durasi_response": 1219.6666666666667,
                    "min_durasi_response": 775,
                    "max_durasi_response": 1495,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11788,
                    "avg_durasi_recovery": 1964.6666666666667,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 3193,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323801,
                    "nama_posko": "POSKO ULP KOLAKA",
                    "id_regu": 22040,
                    "kode_regu": "YANGUANAIWOI",
                    "nama_regu": "YANGUANAIWOI",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672690226,
                    "avg_durasi_response": 836345113,
                    "min_durasi_response": 2390,
                    "max_durasi_response": 1672687836,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1226,
                    "avg_durasi_recovery": 613,
                    "min_durasi_recovery": 39,
                    "max_durasi_recovery": 1187,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566501,
                    "nama_posko": "POSKO SEPATAN",
                    "id_regu": 16266,
                    "kode_regu": "SEPATAN 1",
                    "nama_regu": "SEPATAN 1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672698542,
                    "avg_durasi_response": 128669118.61538461,
                    "min_durasi_response": 746,
                    "max_durasi_response": 1672678602,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109635640,
                    "avg_durasi_recovery": 8433510.76923077,
                    "min_durasi_recovery": 537,
                    "max_durasi_recovery": 36527689,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 523031,
                    "nama_posko": "POSKO ULP SEMARANG TIMUR",
                    "id_regu": 33201,
                    "kode_regu": "52303I",
                    "nama_regu": "52303I",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672746754,
                    "avg_durasi_response": 128672827.23076923,
                    "min_durasi_response": 1861,
                    "max_durasi_response": 1672675600,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73064717,
                    "avg_durasi_recovery": 5620362.846153846,
                    "min_durasi_recovery": 376,
                    "max_durasi_recovery": 36541021,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 149001,
                    "nama_posko": "POSKO ULP INDERALAYA",
                    "id_regu": 27102,
                    "kode_regu": "KAJA SUNGAI LEBUNG",
                    "nama_regu": "KAJA SUNGAI LEBUNG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1556,
                    "avg_durasi_response": 1556,
                    "min_durasi_response": 1556,
                    "max_durasi_response": 1556,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 477,
                    "avg_durasi_recovery": 477,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 477,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326201,
                    "nama_posko": "POSKO ULP MAKALE",
                    "id_regu": 6572,
                    "kode_regu": "MAKALE",
                    "nama_regu": "MAKALE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2658,
                    "avg_durasi_response": 886,
                    "min_durasi_response": 438,
                    "max_durasi_response": 1260,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36514688,
                    "avg_durasi_recovery": 12171562.666666666,
                    "min_durasi_recovery": 66,
                    "max_durasi_recovery": 36514428,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 533211,
                    "nama_posko": "POSKO ULP KUNINGAN",
                    "id_regu": 19226,
                    "kode_regu": "CIKIJING 5.1",
                    "nama_regu": "CIKIJING 5.1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7741,
                    "avg_durasi_response": 967.625,
                    "min_durasi_response": 585,
                    "max_durasi_response": 1578,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535677,
                    "avg_durasi_recovery": 4566959.625,
                    "min_durasi_recovery": 258,
                    "max_durasi_recovery": 36529910,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 517506,
                    "nama_posko": "POSKO ULP KETAPANG",
                    "id_regu": 17136,
                    "kode_regu": "KTPG.ULC1",
                    "nama_regu": "KTPG.ULC1",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29317,
                    "avg_durasi_response": 1465.85,
                    "min_durasi_response": 488,
                    "max_durasi_response": 3484,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73399447,
                    "avg_durasi_recovery": 3669972.35,
                    "min_durasi_recovery": 293,
                    "max_durasi_recovery": 36495022,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 520021,
                    "nama_posko": "POSKO ULP JEPARA",
                    "id_regu": 18386,
                    "kode_regu": "52002.JEPARA521",
                    "nama_regu": "52002.JEPARA521",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48225,
                    "avg_durasi_response": 3014.0625,
                    "min_durasi_response": 1175,
                    "max_durasi_response": 5121,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109563774,
                    "avg_durasi_recovery": 6847735.875,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 36520892,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 329301,
                    "nama_posko": "POSKO ULP MAJENE",
                    "id_regu": 22262,
                    "kode_regu": "TINAMBUNG 11",
                    "nama_regu": "TINAMBUNG 11",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12393,
                    "avg_durasi_response": 1377,
                    "min_durasi_response": 518,
                    "max_durasi_response": 2646,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36548414,
                    "avg_durasi_recovery": 4060934.888888889,
                    "min_durasi_recovery": 204,
                    "max_durasi_recovery": 36539295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 133361,
                    "nama_posko": "POSKO ULP SITIUNG",
                    "id_regu": 21811,
                    "kode_regu": "SUNGAITAMBANG",
                    "nama_regu": "SUNGAITAMBANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2145,
                    "avg_durasi_response": 1072.5,
                    "min_durasi_response": 1070,
                    "max_durasi_response": 1075,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2304,
                    "avg_durasi_recovery": 1152,
                    "min_durasi_recovery": 922,
                    "max_durasi_recovery": 1382,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322701,
                    "nama_posko": "POSKO ULP PATANGKAI",
                    "id_regu": 22117,
                    "kode_regu": "UNIT.BLLE",
                    "nama_regu": "UNIT.BLLE",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672659741,
                    "avg_durasi_response": 418164935.25,
                    "min_durasi_response": 867,
                    "max_durasi_response": 1672656221,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1872,
                    "avg_durasi_recovery": 468,
                    "min_durasi_recovery": 166,
                    "max_durasi_recovery": 768,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514546,
                    "nama_posko": "POSKO ULP NGORO",
                    "id_regu": 17100,
                    "kode_regu": "JOMBG.MS2",
                    "nama_regu": "JOMBG.MS2",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672674571,
                    "avg_durasi_response": 167267457.1,
                    "min_durasi_response": 45,
                    "max_durasi_response": 1672669387,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 30671,
                    "avg_durasi_recovery": 3067.1,
                    "min_durasi_recovery": 248,
                    "max_durasi_recovery": 12223,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172001,
                    "nama_posko": "POSKO ULP METRO",
                    "id_regu": 24116,
                    "kode_regu": "KOTA.10",
                    "nama_regu": "KOTA.10",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26700,
                    "avg_durasi_response": 1780,
                    "min_durasi_response": 805,
                    "max_durasi_response": 4440,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18687,
                    "avg_durasi_recovery": 1245.8,
                    "min_durasi_recovery": 692,
                    "max_durasi_recovery": 2294,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 234201,
                    "nama_posko": "POSKO ULP SANGATTA",
                    "id_regu": 35087,
                    "kode_regu": "SANGKULIRANG.1",
                    "nama_regu": "SANGKULIRANG.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1668,
                    "avg_durasi_response": 1668,
                    "min_durasi_response": 1668,
                    "max_durasi_response": 1668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 638,
                    "avg_durasi_recovery": 638,
                    "min_durasi_recovery": 638,
                    "max_durasi_recovery": 638,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 232001,
                    "nama_posko": "POSKO ULP BALIKPAPAN SELATAN",
                    "id_regu": 37796,
                    "kode_regu": "DGA 4",
                    "nama_regu": "DGA 4",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24883,
                    "avg_durasi_response": 2262.090909090909,
                    "min_durasi_response": 1341,
                    "max_durasi_response": 4393,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36536692,
                    "avg_durasi_recovery": 3321517.4545454546,
                    "min_durasi_recovery": 496,
                    "max_durasi_recovery": 36526765,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 212101,
                    "nama_posko": "POSKO ULP PEMANGKAT",
                    "id_regu": 20475,
                    "kode_regu": "PMK-201",
                    "nama_regu": "PMK-201",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1319,
                    "avg_durasi_response": 1319,
                    "min_durasi_response": 1319,
                    "max_durasi_response": 1319,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 447,
                    "avg_durasi_recovery": 447,
                    "min_durasi_recovery": 447,
                    "max_durasi_recovery": 447,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521541,
                    "nama_posko": "POSKO ULP BOROBUDUR",
                    "id_regu": 33943,
                    "kode_regu": "MGL.URC1 BOROBUDUR",
                    "nama_regu": "MGL.URC1 BOROBUDUR",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706814,
                    "avg_durasi_response": 104544175.875,
                    "min_durasi_response": 684,
                    "max_durasi_response": 1672687609,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 18984,
                    "avg_durasi_recovery": 1186.5,
                    "min_durasi_recovery": 692,
                    "max_durasi_recovery": 2410,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537111,
                    "nama_posko": "POSKO ULP BEKASI KOTA",
                    "id_regu": 17811,
                    "kode_regu": "KOTA 52",
                    "nama_regu": "KOTA 52",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672627139,
                    "avg_durasi_response": 278771189.8333333,
                    "min_durasi_response": 814,
                    "max_durasi_response": 1672620707,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 15277,
                    "avg_durasi_recovery": 2546.1666666666665,
                    "min_durasi_recovery": 452,
                    "max_durasi_recovery": 7573,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522031,
                    "nama_posko": "POSKO ULP PURBALINGGA",
                    "id_regu": 26460,
                    "kode_regu": "BBSARI",
                    "nama_regu": "BBSARI",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13508,
                    "avg_durasi_response": 1350.8,
                    "min_durasi_response": 863,
                    "max_durasi_response": 1960,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15898,
                    "avg_durasi_recovery": 1589.8,
                    "min_durasi_recovery": 685,
                    "max_durasi_recovery": 2736,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 111141,
                    "nama_posko": "POSKO ULP SABANG",
                    "id_regu": 35656,
                    "kode_regu": "REGU 3",
                    "nama_regu": "REGU 3",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1698,
                    "avg_durasi_response": 1698,
                    "min_durasi_response": 1698,
                    "max_durasi_response": 1698,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1054,
                    "avg_durasi_recovery": 1054,
                    "min_durasi_recovery": 1054,
                    "max_durasi_recovery": 1054,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161201,
                    "nama_posko": "POSKO ULP MENTOK",
                    "id_regu": 12296,
                    "kode_regu": "MTK.YANTEK09",
                    "nama_regu": "MTK.YANTEK09",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23701,
                    "avg_durasi_response": 2154.6363636363635,
                    "min_durasi_response": 962,
                    "max_durasi_response": 4247,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14622,
                    "avg_durasi_recovery": 1329.2727272727273,
                    "min_durasi_recovery": 917,
                    "max_durasi_recovery": 1914,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441301,
                    "nama_posko": "POSKO ULP TANJUNG",
                    "id_regu": 28376,
                    "kode_regu": "44130.GILIAIR",
                    "nama_regu": "44130.GILIAIR",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1383,
                    "avg_durasi_response": 1383,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1383,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 594,
                    "avg_durasi_recovery": 594,
                    "min_durasi_recovery": 594,
                    "max_durasi_recovery": 594,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525031,
                    "nama_posko": "POSKO ULP GOMBONG",
                    "id_regu": 18165,
                    "kode_regu": "52503C POS AYAH",
                    "nama_regu": "52503C POS AYAH",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672688417,
                    "avg_durasi_response": 185854268.55555555,
                    "min_durasi_response": 392,
                    "max_durasi_response": 1672680878,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5164,
                    "avg_durasi_recovery": 573.7777777777778,
                    "min_durasi_recovery": 277,
                    "max_durasi_recovery": 1091,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143001,
                    "nama_posko": "POSKO ULP TELANAI PURA",
                    "id_regu": 17842,
                    "kode_regu": "TELANAI UPC",
                    "nama_regu": "TELANAI UPC",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1462,
                    "avg_durasi_response": 1462,
                    "min_durasi_response": 1462,
                    "max_durasi_response": 1462,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1005,
                    "avg_durasi_recovery": 1005,
                    "min_durasi_recovery": 1005,
                    "max_durasi_recovery": 1005,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 121155,
                    "nama_posko": "POSKO ULP PEMATANG RAYA",
                    "id_regu": 35599,
                    "kode_regu": "PANETONGA",
                    "nama_regu": "PANETONGA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1030,
                    "avg_durasi_response": 1030,
                    "min_durasi_response": 1030,
                    "max_durasi_response": 1030,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 559,
                    "avg_durasi_recovery": 559,
                    "min_durasi_recovery": 559,
                    "max_durasi_recovery": 559,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552101,
                    "nama_posko": "POSKO ULP KLUNGKUNG",
                    "id_regu": 28557,
                    "kode_regu": "KLK-181",
                    "nama_regu": "KLK-181",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20367,
                    "avg_durasi_response": 1566.6923076923076,
                    "min_durasi_response": 1048,
                    "max_durasi_response": 2137,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 47405,
                    "avg_durasi_recovery": 3646.5384615384614,
                    "min_durasi_recovery": 53,
                    "max_durasi_recovery": 13430,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511412,
                    "nama_posko": "POSKO ULP DUKUH KUPANG",
                    "id_regu": 25258,
                    "kode_regu": "DKP 17",
                    "nama_regu": "DKP 17",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3940,
                    "avg_durasi_response": 1313.3333333333333,
                    "min_durasi_response": 145,
                    "max_durasi_response": 2522,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6976,
                    "avg_durasi_recovery": 2325.3333333333335,
                    "min_durasi_recovery": 1294,
                    "max_durasi_recovery": 4301,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517304,
                    "nama_posko": "POSKO ULP BANGKALAN",
                    "id_regu": 23016,
                    "kode_regu": "BKLN.ULC1",
                    "nama_regu": "BKLN.ULC1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19004,
                    "avg_durasi_response": 1357.4285714285713,
                    "min_durasi_response": 479,
                    "max_durasi_response": 2960,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 74646351,
                    "avg_durasi_recovery": 5331882.214285715,
                    "min_durasi_recovery": 2362,
                    "max_durasi_recovery": 36501214,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 115521,
                    "nama_posko": "POSKO ULP SINGKIL",
                    "id_regu": 25384,
                    "kode_regu": "SINGKIL10.1",
                    "nama_regu": "SINGKIL10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1734,
                    "avg_durasi_response": 578,
                    "min_durasi_response": 521,
                    "max_durasi_response": 615,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1748,
                    "avg_durasi_recovery": 582.6666666666666,
                    "min_durasi_recovery": 463,
                    "max_durasi_recovery": 737,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522051,
                    "nama_posko": "POSKO ULP WONOSOBO",
                    "id_regu": 26437,
                    "kode_regu": "BATUR2",
                    "nama_regu": "BATUR2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5071,
                    "avg_durasi_response": 1690.3333333333333,
                    "min_durasi_response": 1320,
                    "max_durasi_response": 2288,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3086,
                    "avg_durasi_recovery": 1028.6666666666667,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 1415,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 542301,
                    "nama_posko": "POSKO KAPUK",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1223,
                    "avg_durasi_response": 1223,
                    "min_durasi_response": 1223,
                    "max_durasi_response": 1223,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 93,
                    "avg_durasi_recovery": 93,
                    "min_durasi_recovery": 93,
                    "max_durasi_recovery": 93,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515086,
                    "nama_posko": "POSKO ULP DOLOPO",
                    "id_regu": 16982,
                    "kode_regu": "DLPO.MS13",
                    "nama_regu": "DLPO.MS13",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12088,
                    "avg_durasi_response": 1208.8,
                    "min_durasi_response": 606,
                    "max_durasi_response": 2267,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7876,
                    "avg_durasi_recovery": 787.6,
                    "min_durasi_recovery": 158,
                    "max_durasi_recovery": 1579,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133321,
                    "nama_posko": "POSKO ULP SIJUNJUNG",
                    "id_regu": 21666,
                    "kode_regu": "SIJUNJUNG",
                    "nama_regu": "SIJUNJUNG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1083,
                    "avg_durasi_response": 1083,
                    "min_durasi_response": 1083,
                    "max_durasi_response": 1083,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2020,
                    "avg_durasi_recovery": 2020,
                    "min_durasi_recovery": 2020,
                    "max_durasi_recovery": 2020,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534211,
                    "nama_posko": "POSKO ULP PAGADEN",
                    "id_regu": 19644,
                    "kode_regu": "PAGADEN 52",
                    "nama_regu": "PAGADEN 52",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6775,
                    "avg_durasi_response": 1129.1666666666667,
                    "min_durasi_response": 950,
                    "max_durasi_response": 1521,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4428,
                    "avg_durasi_recovery": 738,
                    "min_durasi_recovery": 470,
                    "max_durasi_recovery": 952,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518077,
                    "nama_posko": "POSKO ULP JATIROGO",
                    "id_regu": 16980,
                    "kode_regu": "KAJA BULU",
                    "nama_regu": "KAJA BULU",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10881,
                    "avg_durasi_response": 1554.4285714285713,
                    "min_durasi_response": 780,
                    "max_durasi_response": 3183,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3581,
                    "avg_durasi_recovery": 511.57142857142856,
                    "min_durasi_recovery": 274,
                    "max_durasi_recovery": 868,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133391,
                    "nama_posko": "POSKO ULP SUNGAI RUMBAI",
                    "id_regu": 21830,
                    "kode_regu": "PULAU MAINAN",
                    "nama_regu": "PULAU MAINAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1027,
                    "avg_durasi_response": 1027,
                    "min_durasi_response": 1027,
                    "max_durasi_response": 1027,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1379,
                    "avg_durasi_recovery": 1379,
                    "min_durasi_recovery": 1379,
                    "max_durasi_recovery": 1379,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513517,
                    "nama_posko": "POSKO ULP GONDANG WETAN",
                    "id_regu": 25082,
                    "kode_regu": "TOSARI 2",
                    "nama_regu": "TOSARI 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20081,
                    "avg_durasi_response": 3346.8333333333335,
                    "min_durasi_response": 1749,
                    "max_durasi_response": 5072,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 72995876,
                    "avg_durasi_recovery": 12165979.333333334,
                    "min_durasi_recovery": 72,
                    "max_durasi_recovery": 36505281,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 538651,
                    "nama_posko": "POSKO ULP CILEUNGSI",
                    "id_regu": 30986,
                    "kode_regu": "CILEUNGSI 5.5",
                    "nama_regu": "CILEUNGSI 5.5",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22338,
                    "avg_durasi_response": 2233.8,
                    "min_durasi_response": 675,
                    "max_durasi_response": 4751,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10666,
                    "avg_durasi_recovery": 1066.6,
                    "min_durasi_recovery": 41,
                    "max_durasi_recovery": 3711,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532311,
                    "nama_posko": "POSKO ULP CIAMIS",
                    "id_regu": 30505,
                    "kode_regu": "PANAWANGAN 5.2 ",
                    "nama_regu": "PANAWANGAN 5.2 ",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4444,
                    "avg_durasi_response": 1111,
                    "min_durasi_response": 707,
                    "max_durasi_response": 1817,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2730,
                    "avg_durasi_recovery": 682.5,
                    "min_durasi_recovery": 499,
                    "max_durasi_recovery": 824,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523511,
                    "nama_posko": "POSKO ULP SALATIGA KOTA",
                    "id_regu": 27756,
                    "kode_regu": "LAGA513B",
                    "nama_regu": "LAGA513B",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7809,
                    "avg_durasi_response": 1561.8,
                    "min_durasi_response": 1392,
                    "max_durasi_response": 1718,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 765183,
                    "avg_durasi_recovery": 153036.6,
                    "min_durasi_recovery": 834,
                    "max_durasi_recovery": 756241,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173601,
                    "nama_posko": "POSKO ULP BUKIT KEMUNING",
                    "id_regu": 24019,
                    "kode_regu": "BUKIT",
                    "nama_regu": "BUKIT",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12203,
                    "avg_durasi_response": 1220.3,
                    "min_durasi_response": 500,
                    "max_durasi_response": 2214,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13223,
                    "avg_durasi_recovery": 1322.3,
                    "min_durasi_recovery": 904,
                    "max_durasi_recovery": 1954,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172501,
                    "nama_posko": "POSKO ULP PRINGSEWU",
                    "id_regu": 23763,
                    "kode_regu": "KEDONDONG",
                    "nama_regu": "KEDONDONG",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27361,
                    "avg_durasi_response": 2736.1,
                    "min_durasi_response": 1365,
                    "max_durasi_response": 5710,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12615,
                    "avg_durasi_recovery": 1261.5,
                    "min_durasi_recovery": 527,
                    "max_durasi_recovery": 2101,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 317301,
                    "nama_posko": "POSKO ULP MODAYAG",
                    "id_regu": 31620,
                    "kode_regu": "MODOINDING.01",
                    "nama_regu": "MODOINDING.01",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2869,
                    "avg_durasi_response": 2869,
                    "min_durasi_response": 2869,
                    "max_durasi_response": 2869,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448,
                    "avg_durasi_recovery": 448,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 448,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535811,
                    "nama_posko": "POSKO ULP CIMAHI KOTA",
                    "id_regu": 19976,
                    "kode_regu": "CMHKOT5.3",
                    "nama_regu": "CMHKOT5.3",
                    "total": 25,
                    "total_selesai": 25,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23699,
                    "avg_durasi_response": 947.96,
                    "min_durasi_response": 550,
                    "max_durasi_response": 1318,
                    "total_dibawah_sla_response": 25,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11882,
                    "avg_durasi_recovery": 475.28,
                    "min_durasi_recovery": 248,
                    "max_durasi_recovery": 771,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172501,
                    "nama_posko": "POSKO ULP PRINGSEWU",
                    "id_regu": 23763,
                    "kode_regu": "KEDONDONG",
                    "nama_regu": "KEDONDONG",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27361,
                    "avg_durasi_response": 2736.1,
                    "min_durasi_response": 1365,
                    "max_durasi_response": 5710,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12615,
                    "avg_durasi_recovery": 1261.5,
                    "min_durasi_recovery": 527,
                    "max_durasi_recovery": 2101,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514557,
                    "nama_posko": "POSKO ULP PLOSO MJK",
                    "id_regu": 17112,
                    "kode_regu": "MJKKT.ULC2",
                    "nama_regu": "MJKKT.ULC2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672681603,
                    "avg_durasi_response": 139390133.58333334,
                    "min_durasi_response": 254,
                    "max_durasi_response": 1672676310,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 23450,
                    "avg_durasi_recovery": 1954.1666666666667,
                    "min_durasi_recovery": 134,
                    "max_durasi_recovery": 10742,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535551,
                    "nama_posko": "POSKO ULP BANDUNG BARAT",
                    "id_regu": 17922,
                    "kode_regu": "BDG UTARA 52",
                    "nama_regu": "BDG UTARA 52",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1784,
                    "avg_durasi_response": 1784,
                    "min_durasi_response": 1784,
                    "max_durasi_response": 1784,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3591,
                    "avg_durasi_recovery": 3591,
                    "min_durasi_recovery": 3591,
                    "max_durasi_recovery": 3591,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525531,
                    "nama_posko": "POSKO ULP PURWODADI",
                    "id_regu": 18192,
                    "kode_regu": "YANGU 01 ( B )",
                    "nama_regu": "YANGU 01 ( B )",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17455,
                    "avg_durasi_response": 1745.5,
                    "min_durasi_response": 639,
                    "max_durasi_response": 2321,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9931,
                    "avg_durasi_recovery": 993.1,
                    "min_durasi_recovery": 216,
                    "max_durasi_recovery": 1983,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520031,
                    "nama_posko": "POSKO ULP BANGSRI",
                    "id_regu": 31976,
                    "kode_regu": "52003.BANGSRIURC2",
                    "nama_regu": "52003.BANGSRIURC2",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 88326,
                    "avg_durasi_response": 5195.64705882353,
                    "min_durasi_response": 1385,
                    "max_durasi_response": 8356,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36503941,
                    "avg_durasi_recovery": 2147290.6470588236,
                    "min_durasi_recovery": 309,
                    "max_durasi_recovery": 36496176,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521051,
                    "nama_posko": "POSKO ULP WONOSARI",
                    "id_regu": 13427,
                    "kode_regu": "YOG.GUNUNG 1",
                    "nama_regu": "YOG.GUNUNG 1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672728284,
                    "avg_durasi_response": 88038330.73684211,
                    "min_durasi_response": 724,
                    "max_durasi_response": 1672667319,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 25045,
                    "avg_durasi_recovery": 1318.157894736842,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 3080,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312401,
                    "nama_posko": "POSKO ULP DONGGALA",
                    "id_regu": 36828,
                    "kode_regu": "BARIRI 10.1",
                    "nama_regu": "BARIRI 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 908,
                    "avg_durasi_response": 908,
                    "min_durasi_response": 908,
                    "max_durasi_response": 908,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1249,
                    "avg_durasi_recovery": 1249,
                    "min_durasi_recovery": 1249,
                    "max_durasi_recovery": 1249,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 545301,
                    "nama_posko": "POSKO MARUNDA",
                    "id_regu": 13651,
                    "kode_regu": "REGU YANTEK UNGU 3",
                    "nama_regu": "REGU YANTEK UNGU 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42358,
                    "avg_durasi_response": 3025.5714285714284,
                    "min_durasi_response": 1701,
                    "max_durasi_response": 6501,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 56806,
                    "avg_durasi_recovery": 4057.5714285714284,
                    "min_durasi_recovery": 153,
                    "max_durasi_recovery": 17684,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 121011,
                    "nama_posko": "POSKO ULP SIANTAR KOTA",
                    "id_regu": 21285,
                    "kode_regu": "KOTA6",
                    "nama_regu": "KOTA6",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10708,
                    "avg_durasi_response": 823.6923076923077,
                    "min_durasi_response": 493,
                    "max_durasi_response": 1332,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9707,
                    "avg_durasi_recovery": 746.6923076923077,
                    "min_durasi_recovery": 489,
                    "max_durasi_recovery": 1740,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511812,
                    "nama_posko": "POSKO ULP KRIAN",
                    "id_regu": 16899,
                    "kode_regu": "KRIAN.UNIT11",
                    "nama_regu": "KRIAN.UNIT11",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672771247,
                    "avg_durasi_response": 139397603.91666666,
                    "min_durasi_response": 986,
                    "max_durasi_response": 1672695114,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 14361,
                    "avg_durasi_recovery": 1196.75,
                    "min_durasi_recovery": 508,
                    "max_durasi_recovery": 1957,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514524,
                    "nama_posko": "POSKO ULP MOJOKERTO",
                    "id_regu": 17110,
                    "kode_regu": "MJKKT.MS2",
                    "nama_regu": "MJKKT.MS2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10071,
                    "avg_durasi_response": 1438.7142857142858,
                    "min_durasi_response": 739,
                    "max_durasi_response": 2286,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 50471,
                    "avg_durasi_recovery": 7210.142857142857,
                    "min_durasi_recovery": 524,
                    "max_durasi_recovery": 30364,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 125155,
                    "nama_posko": "POSKO ULP AEK NABARA",
                    "id_regu": 20539,
                    "kode_regu": "AEKNABARA",
                    "nama_regu": "AEKNABARA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672700836,
                    "avg_durasi_response": 1672700836,
                    "min_durasi_response": 1672700836,
                    "max_durasi_response": 1672700836,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 452,
                    "avg_durasi_recovery": 452,
                    "min_durasi_recovery": 452,
                    "max_durasi_recovery": 452,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 317601,
                    "nama_posko": "POSKO ULP KOTAMOBAGU",
                    "id_regu": 18699,
                    "kode_regu": "KILO",
                    "nama_regu": "KILO",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672720897,
                    "avg_durasi_response": 104545056.0625,
                    "min_durasi_response": 1055,
                    "max_durasi_response": 1672678510,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109538859,
                    "avg_durasi_recovery": 6846178.6875,
                    "min_durasi_recovery": 144,
                    "max_durasi_recovery": 36519744,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 182401,
                    "nama_posko": "POSKO ULP SELATPANJANG",
                    "id_regu": 36163,
                    "kode_regu": "TANJUNGSAMAK",
                    "nama_regu": "TANJUNGSAMAK",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1742,
                    "avg_durasi_response": 871,
                    "min_durasi_response": 773,
                    "max_durasi_response": 969,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2671,
                    "avg_durasi_recovery": 1335.5,
                    "min_durasi_recovery": 1298,
                    "max_durasi_recovery": 1373,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 183071,
                    "nama_posko": "POSKO ULP DABO SINGKEP",
                    "id_regu": 33138,
                    "kode_regu": "YANTEKDAIK01",
                    "nama_regu": "YANTEKDAIK01",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 711,
                    "avg_durasi_response": 711,
                    "min_durasi_response": 711,
                    "max_durasi_response": 711,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 343,
                    "avg_durasi_recovery": 343,
                    "min_durasi_recovery": 343,
                    "max_durasi_recovery": 343,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516751,
                    "nama_posko": "POSKO ULP JAJAG",
                    "id_regu": 17289,
                    "kode_regu": "KSLR.MS6",
                    "nama_regu": "KSLR.MS6",
                    "total": 33,
                    "total_selesai": 33,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 51916,
                    "avg_durasi_response": 1573.2121212121212,
                    "min_durasi_response": 733,
                    "max_durasi_response": 2751,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21431,
                    "avg_durasi_recovery": 649.4242424242424,
                    "min_durasi_recovery": 144,
                    "max_durasi_recovery": 4097,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543501,
                    "nama_posko": "POSKO CILEDUK",
                    "id_regu": 14282,
                    "kode_regu": "ULC CILEDUG1",
                    "nama_regu": "ULC CILEDUG1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12389,
                    "avg_durasi_response": 1548.625,
                    "min_durasi_response": 797,
                    "max_durasi_response": 2330,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36512380,
                    "avg_durasi_recovery": 4564047.5,
                    "min_durasi_recovery": 489,
                    "max_durasi_recovery": 36504384,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 311301,
                    "nama_posko": "POSKO ULP TOMOHON",
                    "id_regu": 28098,
                    "kode_regu": "TOMOHON 10.2",
                    "nama_regu": "TOMOHON 10.2",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41234,
                    "avg_durasi_response": 2945.285714285714,
                    "min_durasi_response": 1014,
                    "max_durasi_response": 5483,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36548048,
                    "avg_durasi_recovery": 2610574.8571428573,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36536128,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 518088,
                    "nama_posko": "POSKO ULP SUMBER REJO",
                    "id_regu": 16970,
                    "kode_regu": "ULC2 U/ CT",
                    "nama_regu": "ULC2 U/ CT",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4976,
                    "avg_durasi_response": 710.8571428571429,
                    "min_durasi_response": 372,
                    "max_durasi_response": 1543,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1027,
                    "avg_durasi_recovery": 146.71428571428572,
                    "min_durasi_recovery": 11,
                    "max_durasi_recovery": 184,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534821,
                    "nama_posko": "POSKO ULP RENGASDENGKLOK",
                    "id_regu": 18764,
                    "kode_regu": "DENGKLOK52",
                    "nama_regu": "DENGKLOK52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13637,
                    "avg_durasi_response": 1515.2222222222222,
                    "min_durasi_response": 637,
                    "max_durasi_response": 2199,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36521799,
                    "avg_durasi_recovery": 4057977.6666666665,
                    "min_durasi_recovery": 456,
                    "max_durasi_recovery": 36514797,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 538731,
                    "nama_posko": "POSKO ULP SAWANGAN",
                    "id_regu": 18840,
                    "kode_regu": "PARUNG",
                    "nama_regu": "PARUNG",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42106,
                    "avg_durasi_response": 2339.222222222222,
                    "min_durasi_response": 1274,
                    "max_durasi_response": 4899,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21060,
                    "avg_durasi_recovery": 1170,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 2685,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435501,
                    "nama_posko": "POSKO ULP ADONARA",
                    "id_regu": 27447,
                    "kode_regu": "UNIT WITIHAMA",
                    "nama_regu": "UNIT WITIHAMA",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21480,
                    "avg_durasi_response": 4296,
                    "min_durasi_response": 1757,
                    "max_durasi_response": 12715,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36534269,
                    "avg_durasi_recovery": 7306853.8,
                    "min_durasi_recovery": 903,
                    "max_durasi_recovery": 36529706,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 172301,
                    "nama_posko": "POSKO ULP TALANG PADANG",
                    "id_regu": 23773,
                    "kode_regu": "TALANG PADANG",
                    "nama_regu": "TALANG PADANG",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8796,
                    "avg_durasi_response": 1759.2,
                    "min_durasi_response": 1656,
                    "max_durasi_response": 1982,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6506,
                    "avg_durasi_recovery": 1301.2,
                    "min_durasi_recovery": 736,
                    "max_durasi_recovery": 2066,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 214201,
                    "nama_posko": "POSKO ULP SANDAI",
                    "id_regu": 25037,
                    "kode_regu": "DAMAR1",
                    "nama_regu": "DAMAR1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 474,
                    "avg_durasi_response": 474,
                    "min_durasi_response": 474,
                    "max_durasi_response": 474,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 376,
                    "avg_durasi_recovery": 376,
                    "min_durasi_recovery": 376,
                    "max_durasi_recovery": 376,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122144,
                    "nama_posko": "POSKO ULP STABAT",
                    "id_regu": 22793,
                    "kode_regu": "STABAT25",
                    "nama_regu": "STABAT25",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2035,
                    "avg_durasi_response": 2035,
                    "min_durasi_response": 2035,
                    "max_durasi_response": 2035,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1328,
                    "avg_durasi_recovery": 1328,
                    "min_durasi_recovery": 1328,
                    "max_durasi_recovery": 1328,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 111151,
                    "nama_posko": "POSKO ULP SYIAH KUALA",
                    "id_regu": 23359,
                    "kode_regu": "11115.REGU2",
                    "nama_regu": "11115.REGU2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6748,
                    "avg_durasi_response": 1124.6666666666667,
                    "min_durasi_response": 625,
                    "max_durasi_response": 2300,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36489984,
                    "avg_durasi_recovery": 6081664,
                    "min_durasi_recovery": 564,
                    "max_durasi_recovery": 36483321,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 125133,
                    "nama_posko": "POSKO ULP LABUHAN BILIK",
                    "id_regu": 20550,
                    "kode_regu": "NEGERILAMA",
                    "nama_regu": "NEGERILAMA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3251,
                    "avg_durasi_response": 1625.5,
                    "min_durasi_response": 1362,
                    "max_durasi_response": 1889,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1306,
                    "avg_durasi_recovery": 653,
                    "min_durasi_recovery": 579,
                    "max_durasi_recovery": 727,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171801,
                    "nama_posko": "POSKO ULP TELUK BETUNG (GH GARUNTANG)",
                    "id_regu": 26436,
                    "kode_regu": "YANDAL524",
                    "nama_regu": "YANDAL524",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672688592,
                    "avg_durasi_response": 104543037,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1672660765,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36540834,
                    "avg_durasi_recovery": 2283802.125,
                    "min_durasi_recovery": 488,
                    "max_durasi_recovery": 36523359,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 537021,
                    "nama_posko": "POSKO ULP CIBITUNG",
                    "id_regu": 31156,
                    "kode_regu": "KLJY.52",
                    "nama_regu": "KLJY.52",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26553,
                    "avg_durasi_response": 1264.4285714285713,
                    "min_durasi_response": 839,
                    "max_durasi_response": 2376,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 70718,
                    "avg_durasi_recovery": 3367.5238095238096,
                    "min_durasi_recovery": 338,
                    "max_durasi_recovery": 55087,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 328101,
                    "nama_posko": "POSKO ULP KOTA BAU BAU",
                    "id_regu": 32220,
                    "kode_regu": "B1.HARBBK",
                    "nama_regu": "B1.HARBBK",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30232,
                    "avg_durasi_response": 2015.4666666666667,
                    "min_durasi_response": 387,
                    "max_durasi_response": 5049,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10923,
                    "avg_durasi_recovery": 728.2,
                    "min_durasi_recovery": 114,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 183091,
                    "nama_posko": "POSKO ULP TANJUNGPINANG KOTA",
                    "id_regu": 19589,
                    "kode_regu": "YANTEK TPI 02",
                    "nama_regu": "YANTEK TPI 02",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1822,
                    "avg_durasi_response": 911,
                    "min_durasi_response": 602,
                    "max_durasi_response": 1220,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1147,
                    "avg_durasi_recovery": 573.5,
                    "min_durasi_recovery": 270,
                    "max_durasi_recovery": 877,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 423501,
                    "nama_posko": "POSKO ULP FAKFAK",
                    "id_regu": 39792,
                    "kode_regu": "FAKFAK 11",
                    "nama_regu": "FAKFAK 11",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10020,
                    "avg_durasi_response": 1431.4285714285713,
                    "min_durasi_response": 842,
                    "max_durasi_response": 2398,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36505024,
                    "avg_durasi_recovery": 5215003.428571428,
                    "min_durasi_recovery": 266,
                    "max_durasi_recovery": 36500170,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 128051,
                    "nama_posko": "POSKO ULP DENAI",
                    "id_regu": 17690,
                    "kode_regu": "DENAI.5.1",
                    "nama_regu": "DENAI.5.1",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52053,
                    "avg_durasi_response": 2891.8333333333335,
                    "min_durasi_response": 266,
                    "max_durasi_response": 39187,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 13445,
                    "avg_durasi_recovery": 746.9444444444445,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2263,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131081,
                    "nama_posko": "POSKO ULP BALAI SELASA",
                    "id_regu": 21714,
                    "kode_regu": "AIR HAJI",
                    "nama_regu": "AIR HAJI",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4820,
                    "avg_durasi_response": 964,
                    "min_durasi_response": 345,
                    "max_durasi_response": 1514,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8132,
                    "avg_durasi_recovery": 1626.4,
                    "min_durasi_recovery": 625,
                    "max_durasi_recovery": 2619,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443301,
                    "nama_posko": "POSKO ULP WOHA",
                    "id_regu": 29044,
                    "kode_regu": "SAMPUNGU1",
                    "nama_regu": "SAMPUNGU1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 420,
                    "avg_durasi_response": 420,
                    "min_durasi_response": 420,
                    "max_durasi_response": 420,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 351,
                    "avg_durasi_recovery": 351,
                    "min_durasi_recovery": 351,
                    "max_durasi_recovery": 351,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520081,
                    "nama_posko": "POSKO ULP CEPU",
                    "id_regu": 18406,
                    "kode_regu": "52008.CEPU581",
                    "nama_regu": "52008.CEPU581",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21869,
                    "avg_durasi_response": 3124.1428571428573,
                    "min_durasi_response": 2056,
                    "max_durasi_response": 6030,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5489,
                    "avg_durasi_recovery": 784.1428571428571,
                    "min_durasi_recovery": 390,
                    "max_durasi_recovery": 2202,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517607,
                    "nama_posko": "POSKO ULP BLEGA",
                    "id_regu": 17146,
                    "kode_regu": "BLGA.ULC1",
                    "nama_regu": "BLGA.ULC1",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5018032053,
                    "avg_durasi_response": 179215430.4642857,
                    "min_durasi_response": 532,
                    "max_durasi_response": 1672677188,
                    "total_dibawah_sla_response": 25,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 36884418,
                    "avg_durasi_recovery": 1317300.642857143,
                    "min_durasi_recovery": 575,
                    "max_durasi_recovery": 36518013,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 536711,
                    "nama_posko": "POSKO ULP CIPANAS",
                    "id_regu": 32923,
                    "kode_regu": "CIPANAS.53",
                    "nama_regu": "CIPANAS.53",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2308,
                    "avg_durasi_response": 769.3333333333334,
                    "min_durasi_response": 730,
                    "max_durasi_response": 803,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2258,
                    "avg_durasi_recovery": 752.6666666666666,
                    "min_durasi_recovery": 495,
                    "max_durasi_recovery": 946,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "id_regu": 30465,
                    "kode_regu": "UPAU11",
                    "nama_regu": "UPAU11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1171,
                    "avg_durasi_response": 1171,
                    "min_durasi_response": 1171,
                    "max_durasi_response": 1171,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1329,
                    "avg_durasi_recovery": 1329,
                    "min_durasi_recovery": 1329,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122144,
                    "nama_posko": "POSKO ULP STABAT",
                    "id_regu": 22793,
                    "kode_regu": "STABAT25",
                    "nama_regu": "STABAT25",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2035,
                    "avg_durasi_response": 2035,
                    "min_durasi_response": 2035,
                    "max_durasi_response": 2035,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1328,
                    "avg_durasi_recovery": 1328,
                    "min_durasi_recovery": 1328,
                    "max_durasi_recovery": 1328,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221601,
                    "nama_posko": "POSKO ULP GAMBUT",
                    "id_regu": 6204,
                    "kode_regu": "REGU RAYON GAMBUT",
                    "nama_regu": "REGU RAYON GAMBUT",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1407,
                    "avg_durasi_response": 1407,
                    "min_durasi_response": 1407,
                    "max_durasi_response": 1407,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 654,
                    "avg_durasi_recovery": 654,
                    "min_durasi_recovery": 654,
                    "max_durasi_recovery": 654,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562101,
                    "nama_posko": "POSKO ULP RANGKASBITUNG",
                    "id_regu": 16201,
                    "kode_regu": "CITOREK 5.1",
                    "nama_regu": "CITOREK 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2201,
                    "avg_durasi_response": 733.6666666666666,
                    "min_durasi_response": 696,
                    "max_durasi_response": 781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3301,
                    "avg_durasi_recovery": 1100.3333333333333,
                    "min_durasi_recovery": 928,
                    "max_durasi_recovery": 1252,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327301,
                    "nama_posko": "POSKO ULP JENEPONTO",
                    "id_regu": 33420,
                    "kode_regu": "32730.BTTANGA",
                    "nama_regu": "32730.BTTANGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6522,
                    "avg_durasi_response": 1087,
                    "min_durasi_response": 897,
                    "max_durasi_response": 1287,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4272,
                    "avg_durasi_recovery": 712,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 1814,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 211001,
                    "nama_posko": "POSKO ULP KOTA",
                    "id_regu": 34262,
                    "kode_regu": "A LIMBUNG",
                    "nama_regu": "A LIMBUNG",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672689775,
                    "avg_durasi_response": 104543110.9375,
                    "min_durasi_response": 681,
                    "max_durasi_response": 1672669427,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36535960,
                    "avg_durasi_recovery": 2283497.5,
                    "min_durasi_recovery": 267,
                    "max_durasi_recovery": 36521685,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 421601,
                    "nama_posko": "POSKO ULP ARSO ",
                    "id_regu": 39802,
                    "kode_regu": "ARSO21",
                    "nama_regu": "ARSO21",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5064,
                    "avg_durasi_response": 1688,
                    "min_durasi_response": 1296,
                    "max_durasi_response": 2045,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1137,
                    "avg_durasi_recovery": 379,
                    "min_durasi_recovery": 47,
                    "max_durasi_recovery": 658,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133361,
                    "nama_posko": "POSKO ULP SITIUNG",
                    "id_regu": 21811,
                    "kode_regu": "SUNGAITAMBANG",
                    "nama_regu": "SUNGAITAMBANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2145,
                    "avg_durasi_response": 1072.5,
                    "min_durasi_response": 1070,
                    "max_durasi_response": 1075,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2304,
                    "avg_durasi_recovery": 1152,
                    "min_durasi_recovery": 922,
                    "max_durasi_recovery": 1382,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533511,
                    "nama_posko": "POSKO ULP CILEDUG",
                    "id_regu": 19298,
                    "kode_regu": "CILEDUG 5.1",
                    "nama_regu": "CILEDUG 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1996,
                    "avg_durasi_response": 998,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1240,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1303,
                    "avg_durasi_recovery": 651.5,
                    "min_durasi_recovery": 593,
                    "max_durasi_recovery": 710,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134531,
                    "nama_posko": "POSKO ULP LIMA PULUH KOTA",
                    "id_regu": 21744,
                    "kode_regu": "PANGKALAN",
                    "nama_regu": "PANGKALAN",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8594,
                    "avg_durasi_response": 1718.8,
                    "min_durasi_response": 955,
                    "max_durasi_response": 2103,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5331,
                    "avg_durasi_recovery": 1066.2,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 1491,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 320401,
                    "nama_posko": "POSKO ULP PANGKEP",
                    "id_regu": 22019,
                    "kode_regu": "32040.MOBIL3",
                    "nama_regu": "32040.MOBIL3",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9989,
                    "avg_durasi_response": 1997.8,
                    "min_durasi_response": 767,
                    "max_durasi_response": 2917,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5620,
                    "avg_durasi_recovery": 1124,
                    "min_durasi_recovery": 431,
                    "max_durasi_recovery": 2582,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 546801,
                    "nama_posko": "POSKO KALIDERES",
                    "id_regu": 17539,
                    "kode_regu": "DERES 4",
                    "nama_regu": "DERES 4",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10244,
                    "avg_durasi_response": 2561,
                    "min_durasi_response": 1164,
                    "max_durasi_response": 3978,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8750,
                    "avg_durasi_recovery": 2187.5,
                    "min_durasi_recovery": 299,
                    "max_durasi_recovery": 5734,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431901,
                    "nama_posko": "POSKO ULP ROTE NDAO",
                    "id_regu": 36065,
                    "kode_regu": "BUSALANGGA",
                    "nama_regu": "BUSALANGGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5850,
                    "avg_durasi_response": 975,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1464,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9188,
                    "avg_durasi_recovery": 1531.3333333333333,
                    "min_durasi_recovery": 900,
                    "max_durasi_recovery": 2265,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514022,
                    "nama_posko": "POSKO ULP BLITAR",
                    "id_regu": 17243,
                    "kode_regu": "WLNGI.MS7",
                    "nama_regu": "WLNGI.MS7",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1445,
                    "avg_durasi_response": 1445,
                    "min_durasi_response": 1445,
                    "max_durasi_response": 1445,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 135318,
                    "avg_durasi_recovery": 135318,
                    "min_durasi_recovery": 135318,
                    "max_durasi_recovery": 135318,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 515032,
                    "nama_posko": "POSKO ULP MAGETAN",
                    "id_regu": 17056,
                    "kode_regu": "PLSAN.MS13",
                    "nama_regu": "PLSAN.MS13",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9426,
                    "avg_durasi_response": 1047.3333333333333,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1778,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36519378,
                    "avg_durasi_recovery": 4057708.6666666665,
                    "min_durasi_recovery": 314,
                    "max_durasi_recovery": 36514091,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "id_regu": 14319,
                    "kode_regu": "SUNTER ULC 2",
                    "nama_regu": "SUNTER ULC 2",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68919,
                    "avg_durasi_response": 2650.730769230769,
                    "min_durasi_response": 1143,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 127614,
                    "avg_durasi_recovery": 4908.2307692307695,
                    "min_durasi_recovery": 229,
                    "max_durasi_recovery": 19967,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 172101,
                    "nama_posko": "POSKO ULP SRIBAWONO",
                    "id_regu": 25617,
                    "kode_regu": "TRIDATU",
                    "nama_regu": "TRIDATU",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7291,
                    "avg_durasi_response": 1822.75,
                    "min_durasi_response": 1277,
                    "max_durasi_response": 2768,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6537,
                    "avg_durasi_recovery": 1634.25,
                    "min_durasi_recovery": 757,
                    "max_durasi_recovery": 2026,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514022,
                    "nama_posko": "POSKO ULP BLITAR",
                    "id_regu": 17243,
                    "kode_regu": "WLNGI.MS7",
                    "nama_regu": "WLNGI.MS7",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1445,
                    "avg_durasi_response": 1445,
                    "min_durasi_response": 1445,
                    "max_durasi_response": 1445,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 135318,
                    "avg_durasi_recovery": 135318,
                    "min_durasi_recovery": 135318,
                    "max_durasi_recovery": 135318,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 321111,
                    "nama_posko": "POSKO ULP PANAKKUKANG",
                    "id_regu": 18739,
                    "kode_regu": "P MOTOR 1",
                    "nama_regu": "P MOTOR 1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24066,
                    "avg_durasi_response": 2005.5,
                    "min_durasi_response": 1374,
                    "max_durasi_response": 3026,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36530136,
                    "avg_durasi_recovery": 3044178,
                    "min_durasi_recovery": 680,
                    "max_durasi_recovery": 36515526,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 421601,
                    "nama_posko": "POSKO ULP ARSO ",
                    "id_regu": 39802,
                    "kode_regu": "ARSO21",
                    "nama_regu": "ARSO21",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5064,
                    "avg_durasi_response": 1688,
                    "min_durasi_response": 1296,
                    "max_durasi_response": 2045,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1137,
                    "avg_durasi_recovery": 379,
                    "min_durasi_recovery": 47,
                    "max_durasi_recovery": 658,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "id_regu": 27016,
                    "kode_regu": "SKWKT-103M",
                    "nama_regu": "SKWKT-103M",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 640,
                    "avg_durasi_response": 640,
                    "min_durasi_response": 640,
                    "max_durasi_response": 640,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1746,
                    "avg_durasi_recovery": 1746,
                    "min_durasi_recovery": 1746,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 211201,
                    "nama_posko": "POSKO ULP RASAU",
                    "id_regu": 24944,
                    "kode_regu": "RASAU1",
                    "nama_regu": "RASAU1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 504,
                    "avg_durasi_response": 504,
                    "min_durasi_response": 504,
                    "max_durasi_response": 504,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 632,
                    "avg_durasi_recovery": 632,
                    "min_durasi_recovery": 632,
                    "max_durasi_recovery": 632,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522591,
                    "nama_posko": "POSKO ULP BALAPULANG",
                    "id_regu": 18231,
                    "kode_regu": "52259.B",
                    "nama_regu": "52259.B",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6674,
                    "avg_durasi_response": 1112.3333333333333,
                    "min_durasi_response": 832,
                    "max_durasi_response": 1567,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5745,
                    "avg_durasi_recovery": 957.5,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 1339,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543301,
                    "nama_posko": "POSKO KEBON JERUK",
                    "id_regu": 14336,
                    "kode_regu": "KBRUK_ULC1",
                    "nama_regu": "KBRUK_ULC1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686723,
                    "avg_durasi_response": 128668209.46153846,
                    "min_durasi_response": 993,
                    "max_durasi_response": 1672664087,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10764,
                    "avg_durasi_recovery": 828,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 1982,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 129051,
                    "nama_posko": "POSKO ULP KABANJAHE",
                    "id_regu": 22821,
                    "kode_regu": "KABANJAHE23",
                    "nama_regu": "KABANJAHE23",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 936,
                    "avg_durasi_response": 312,
                    "min_durasi_response": 305,
                    "max_durasi_response": 321,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 355,
                    "avg_durasi_recovery": 118.33333333333333,
                    "min_durasi_recovery": 106,
                    "max_durasi_recovery": 130,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514109,
                    "nama_posko": "POSKO ULP NGADILUWIH",
                    "id_regu": 17242,
                    "kode_regu": "SRGAT.ULC9",
                    "nama_regu": "SRGAT.ULC9",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1969,
                    "avg_durasi_response": 492.25,
                    "min_durasi_response": 159,
                    "max_durasi_response": 902,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 514,
                    "avg_durasi_recovery": 128.5,
                    "min_durasi_recovery": 18,
                    "max_durasi_recovery": 187,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516099,
                    "nama_posko": "POSKO ULP TEMPEH",
                    "id_regu": 17301,
                    "kode_regu": "TMPEH.MS1",
                    "nama_regu": "TMPEH.MS1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8528,
                    "avg_durasi_response": 1218.2857142857142,
                    "min_durasi_response": 408,
                    "max_durasi_response": 2004,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2719,
                    "avg_durasi_recovery": 388.42857142857144,
                    "min_durasi_recovery": 217,
                    "max_durasi_recovery": 755,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182101,
                    "nama_posko": "POSKO ULP DURI",
                    "id_regu": 24476,
                    "kode_regu": "BELUTU2",
                    "nama_regu": "BELUTU2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345298668,
                    "avg_durasi_response": 278774889,
                    "min_durasi_response": 324,
                    "max_durasi_response": 1672647737,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 5779,
                    "avg_durasi_recovery": 481.5833333333333,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1293,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316501,
                    "nama_posko": "POSKO ULP TELAGA",
                    "id_regu": 27802,
                    "kode_regu": "BILUNG10.1",
                    "nama_regu": "BILUNG10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1577,
                    "avg_durasi_response": 1577,
                    "min_durasi_response": 1577,
                    "max_durasi_response": 1577,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 661,
                    "avg_durasi_recovery": 661,
                    "min_durasi_recovery": 661,
                    "max_durasi_recovery": 661,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518011,
                    "nama_posko": "POSKO ULP BOJONEGORO KOTA",
                    "id_regu": 16961,
                    "kode_regu": "KOTA 13",
                    "nama_regu": "KOTA 13",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43797,
                    "avg_durasi_response": 2305.1052631578946,
                    "min_durasi_response": 1335,
                    "max_durasi_response": 5238,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 24670,
                    "avg_durasi_recovery": 1298.421052631579,
                    "min_durasi_recovery": 380,
                    "max_durasi_recovery": 3240,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 114421,
                    "nama_posko": "POSKO ULP JEURAM",
                    "id_regu": 25504,
                    "kode_regu": "A BILIE 10.1",
                    "nama_regu": "A BILIE 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1931,
                    "avg_durasi_response": 482.75,
                    "min_durasi_response": 337,
                    "max_durasi_response": 609,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36528564,
                    "avg_durasi_recovery": 9132141,
                    "min_durasi_recovery": 736,
                    "max_durasi_recovery": 36525437,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 515097,
                    "nama_posko": "POSKO ULP MANTINGAN",
                    "id_regu": 17065,
                    "kode_regu": "CLEAR TEMPER",
                    "nama_regu": "CLEAR TEMPER",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1366,
                    "avg_durasi_response": 455.3333333333333,
                    "min_durasi_response": 242,
                    "max_durasi_response": 704,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 790,
                    "avg_durasi_recovery": 263.3333333333333,
                    "min_durasi_recovery": 227,
                    "max_durasi_recovery": 288,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327401,
                    "nama_posko": "POSKO ULP BANTAENG",
                    "id_regu": 37817,
                    "kode_regu": "UNIT 8 LOKA",
                    "nama_regu": "UNIT 8 LOKA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1085,
                    "avg_durasi_response": 1085,
                    "min_durasi_response": 1085,
                    "max_durasi_response": 1085,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1938,
                    "avg_durasi_recovery": 1938,
                    "min_durasi_recovery": 1938,
                    "max_durasi_recovery": 1938,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "id_regu": 27881,
                    "kode_regu": "ULC PRAYA 1",
                    "nama_regu": "ULC PRAYA 1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20480,
                    "avg_durasi_response": 3413.3333333333335,
                    "min_durasi_response": 2447,
                    "max_durasi_response": 4699,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6001,
                    "avg_durasi_recovery": 1000.1666666666666,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 1681,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543801,
                    "nama_posko": "POSKO BINTARO",
                    "id_regu": 15097,
                    "kode_regu": "ULC CILEDUG3",
                    "nama_regu": "ULC CILEDUG3",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18730,
                    "avg_durasi_response": 4682.5,
                    "min_durasi_response": 2508,
                    "max_durasi_response": 9463,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73097406,
                    "avg_durasi_recovery": 18274351.5,
                    "min_durasi_recovery": 806,
                    "max_durasi_recovery": 36549625,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 516022,
                    "nama_posko": "POSKO ULP LUMAJANG",
                    "id_regu": 17269,
                    "kode_regu": "LMJG.ULC2",
                    "nama_regu": "LMJG.ULC2",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672687774,
                    "avg_durasi_response": 167268777.4,
                    "min_durasi_response": 1094,
                    "max_durasi_response": 1672670824,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4838,
                    "avg_durasi_recovery": 483.8,
                    "min_durasi_recovery": 287,
                    "max_durasi_recovery": 804,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172801,
                    "nama_posko": "POSKO ULP SUKADANA (LAMPUNG)",
                    "id_regu": 23757,
                    "kode_regu": "SUKADANA",
                    "nama_regu": "SUKADANA",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17572,
                    "avg_durasi_response": 1952.4444444444443,
                    "min_durasi_response": 1431,
                    "max_durasi_response": 2760,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12409,
                    "avg_durasi_recovery": 1378.7777777777778,
                    "min_durasi_recovery": 741,
                    "max_durasi_recovery": 1977,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562401,
                    "nama_posko": "POSKO ULP LABUAN",
                    "id_regu": 16217,
                    "kode_regu": "MENES 5.1",
                    "nama_regu": "MENES 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1763,
                    "avg_durasi_response": 1763,
                    "min_durasi_response": 1763,
                    "max_durasi_response": 1763,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1156,
                    "avg_durasi_recovery": 1156,
                    "min_durasi_recovery": 1156,
                    "max_durasi_recovery": 1156,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "id_regu": 29770,
                    "kode_regu": "OESAO KJ PARITI",
                    "nama_regu": "OESAO KJ PARITI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11180,
                    "avg_durasi_response": 1597.142857142857,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2084,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8470,
                    "avg_durasi_recovery": 1210,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 1803,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537321,
                    "nama_posko": "POSKO ULP BABELAN",
                    "id_regu": 17957,
                    "kode_regu": "BUNGIN 52",
                    "nama_regu": "BUNGIN 52",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10407,
                    "avg_durasi_response": 1300.875,
                    "min_durasi_response": 1018,
                    "max_durasi_response": 1597,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18244,
                    "avg_durasi_recovery": 2280.5,
                    "min_durasi_recovery": 134,
                    "max_durasi_recovery": 10033,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522041,
                    "nama_posko": "POSKO ULP BANJARNEGARA",
                    "id_regu": 26461,
                    "kode_regu": "BJRNEGARA",
                    "nama_regu": "BJRNEGARA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2814,
                    "avg_durasi_response": 1407,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 1684,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2173,
                    "avg_durasi_recovery": 1086.5,
                    "min_durasi_recovery": 752,
                    "max_durasi_recovery": 1421,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521551,
                    "nama_posko": "POSKO ULP TEMANGGUNG",
                    "id_regu": 18336,
                    "kode_regu": "MGL.TEMANGGUNG",
                    "nama_regu": "MGL.TEMANGGUNG",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6740,
                    "avg_durasi_response": 1348,
                    "min_durasi_response": 1282,
                    "max_durasi_response": 1401,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4254,
                    "avg_durasi_recovery": 850.8,
                    "min_durasi_recovery": 606,
                    "max_durasi_recovery": 933,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511611,
                    "nama_posko": "POSKO ULP TAMAN",
                    "id_regu": 37676,
                    "kode_regu": "511611.COMMANDCENTER",
                    "nama_regu": "511611.COMMANDCENTER",
                    "total": 25,
                    "total_selesai": 25,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672700155,
                    "avg_durasi_response": 66908006.2,
                    "min_durasi_response": 337,
                    "max_durasi_response": 1672686521,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11380,
                    "avg_durasi_recovery": 455.2,
                    "min_durasi_recovery": 145,
                    "max_durasi_recovery": 791,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "id_regu": 11002,
                    "kode_regu": "MENTENG ULC 03",
                    "nama_regu": "MENTENG ULC 03",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70912,
                    "avg_durasi_response": 8864,
                    "min_durasi_response": 556,
                    "max_durasi_response": 62426,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3234,
                    "avg_durasi_recovery": 404.25,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 1295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "id_regu": 19261,
                    "kode_regu": "JONGGOL 5.2",
                    "nama_regu": "JONGGOL 5.2",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672731973,
                    "avg_durasi_response": 119480855.21428572,
                    "min_durasi_response": 229,
                    "max_durasi_response": 1672692242,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 36503248,
                    "avg_durasi_recovery": 2607374.8571428573,
                    "min_durasi_recovery": 133,
                    "max_durasi_recovery": 36489868,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 148501,
                    "nama_posko": "POSKO ULP TEBING TINGGI",
                    "id_regu": 27667,
                    "kode_regu": "14850.KTJU",
                    "nama_regu": "14850.KTJU",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2024,
                    "avg_durasi_response": 2024,
                    "min_durasi_response": 2024,
                    "max_durasi_response": 2024,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1357,
                    "avg_durasi_recovery": 1357,
                    "min_durasi_recovery": 1357,
                    "max_durasi_recovery": 1357,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553305,
                    "nama_posko": "POSKO ULP NEGARA",
                    "id_regu": 15816,
                    "kode_regu": "NGR-ULC",
                    "nama_regu": "NGR-ULC",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672695912,
                    "avg_durasi_response": 128668916.3076923,
                    "min_durasi_response": 362,
                    "max_durasi_response": 1672676200,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36552512,
                    "avg_durasi_recovery": 2811731.6923076925,
                    "min_durasi_recovery": 591,
                    "max_durasi_recovery": 36508631,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 516033,
                    "nama_posko": "POSKO ULP KALISAT",
                    "id_regu": 17363,
                    "kode_regu": "KLSAT.ULC2",
                    "nama_regu": "KLSAT.ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4862,
                    "avg_durasi_response": 810.3333333333334,
                    "min_durasi_response": 668,
                    "max_durasi_response": 928,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2293,
                    "avg_durasi_recovery": 382.1666666666667,
                    "min_durasi_recovery": 226,
                    "max_durasi_recovery": 550,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547101,
                    "nama_posko": "POSKO CONDET",
                    "id_regu": 13660,
                    "kode_regu": "REGU YANTEK CONDET 2",
                    "nama_regu": "REGU YANTEK CONDET 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672632562,
                    "avg_durasi_response": 278772093.6666667,
                    "min_durasi_response": 895,
                    "max_durasi_response": 1672624062,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 8514,
                    "avg_durasi_recovery": 1419,
                    "min_durasi_recovery": 713,
                    "max_durasi_recovery": 2636,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224401,
                    "nama_posko": "POSKO ULP SAMPIT",
                    "id_regu": 30278,
                    "kode_regu": "TBG SANGAI 11.1",
                    "nama_regu": "TBG SANGAI 11.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2837,
                    "avg_durasi_response": 945.6666666666666,
                    "min_durasi_response": 839,
                    "max_durasi_response": 1076,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3415,
                    "avg_durasi_recovery": 1138.3333333333333,
                    "min_durasi_recovery": 949,
                    "max_durasi_recovery": 1266,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431001,
                    "nama_posko": "POSKO ULP KUPANG",
                    "id_regu": 20024,
                    "kode_regu": "KUPANG6",
                    "nama_regu": "KUPANG6",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27574,
                    "avg_durasi_response": 1838.2666666666667,
                    "min_durasi_response": 749,
                    "max_durasi_response": 2756,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18215,
                    "avg_durasi_recovery": 1214.3333333333333,
                    "min_durasi_recovery": 256,
                    "max_durasi_recovery": 3842,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 415401,
                    "nama_posko": "POSKO ULP MABA",
                    "id_regu": 31031,
                    "kode_regu": "MOBIL BULI 5.1",
                    "nama_regu": "MOBIL BULI 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4237,
                    "avg_durasi_response": 4237,
                    "min_durasi_response": 4237,
                    "max_durasi_response": 4237,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 652,
                    "avg_durasi_recovery": 652,
                    "min_durasi_recovery": 652,
                    "max_durasi_recovery": 652,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535591,
                    "nama_posko": "POSKO ULP BANDUNG UTARA",
                    "id_regu": 17919,
                    "kode_regu": "BDG UTARA 51",
                    "nama_regu": "BDG UTARA 51",
                    "total": 25,
                    "total_selesai": 25,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 50303,
                    "avg_durasi_response": 2012.12,
                    "min_durasi_response": 824,
                    "max_durasi_response": 3921,
                    "total_dibawah_sla_response": 25,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 19463,
                    "avg_durasi_recovery": 778.52,
                    "min_durasi_recovery": 140,
                    "max_durasi_recovery": 4133,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 544201,
                    "nama_posko": "POSKO PONDOK KOPI",
                    "id_regu": 8759,
                    "kode_regu": "ULCKOPI2",
                    "nama_regu": "ULCKOPI2",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345302288,
                    "avg_durasi_response": 238950163.42857143,
                    "min_durasi_response": 1184,
                    "max_durasi_response": 1672659122,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 9104,
                    "avg_durasi_recovery": 650.2857142857143,
                    "min_durasi_recovery": 243,
                    "max_durasi_recovery": 2097,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431301,
                    "nama_posko": "POSKO ULP ATAMBUA",
                    "id_regu": 20018,
                    "kode_regu": "ATAMBUA",
                    "nama_regu": "ATAMBUA",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694784,
                    "avg_durasi_response": 88036567.57894737,
                    "min_durasi_response": 531,
                    "max_durasi_response": 1672655450,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36559549,
                    "avg_durasi_recovery": 1924186.7894736843,
                    "min_durasi_recovery": 242,
                    "max_durasi_recovery": 36540409,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 316101,
                    "nama_posko": "POSKO ULP LIMBOTO",
                    "id_regu": 18589,
                    "kode_regu": "SIDOMULYO",
                    "nama_regu": "SIDOMULYO",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7606,
                    "avg_durasi_response": 1901.5,
                    "min_durasi_response": 802,
                    "max_durasi_response": 4415,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3589,
                    "avg_durasi_recovery": 897.25,
                    "min_durasi_recovery": 371,
                    "max_durasi_recovery": 1486,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534031,
                    "nama_posko": "POSKO ULP INDRAMAYU KOTA",
                    "id_regu": 23967,
                    "kode_regu": "LHBN5.1",
                    "nama_regu": "LHBN5.1",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672697852,
                    "avg_durasi_response": 104543615.75,
                    "min_durasi_response": 452,
                    "max_durasi_response": 1672681900,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109508494,
                    "avg_durasi_recovery": 6844280.875,
                    "min_durasi_recovery": 183,
                    "max_durasi_recovery": 36505787,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 431601,
                    "nama_posko": "POSKO ULP KALABAHI",
                    "id_regu": 34725,
                    "kode_regu": "KJ ALOR KC",
                    "nama_regu": "KJ ALOR KC",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 459,
                    "avg_durasi_recovery": 459,
                    "min_durasi_recovery": 459,
                    "max_durasi_recovery": 459,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517102,
                    "nama_posko": "POSKO ULP SUMENEP",
                    "id_regu": 17157,
                    "kode_regu": "SMNP.MS2",
                    "nama_regu": "SMNP.MS2",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68037,
                    "avg_durasi_response": 1744.5384615384614,
                    "min_durasi_response": 494,
                    "max_durasi_response": 4903,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 184383219,
                    "avg_durasi_recovery": 4727774.846153846,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 36499909,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 511223,
                    "nama_posko": "POSKO ULP BENJENG",
                    "id_regu": 16930,
                    "kode_regu": "BENJENG 16",
                    "nama_regu": "BENJENG 16",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6290,
                    "avg_durasi_response": 1048.3333333333333,
                    "min_durasi_response": 820,
                    "max_durasi_response": 1671,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10488,
                    "avg_durasi_recovery": 1748,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 3035,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543601,
                    "nama_posko": "POSKO CIPUTAT",
                    "id_regu": 14442,
                    "kode_regu": "MRT_ULC2",
                    "nama_regu": "MRT_ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672669990,
                    "avg_durasi_response": 278778331.6666667,
                    "min_durasi_response": 1191,
                    "max_durasi_response": 1672662001,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6476,
                    "avg_durasi_recovery": 1079.3333333333333,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 1497,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551102,
                    "nama_posko": "POSKO ULP MENGWI",
                    "id_regu": 392,
                    "kode_regu": "KUTA 282",
                    "nama_regu": "KUTA 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3162,
                    "avg_durasi_response": 3162,
                    "min_durasi_response": 3162,
                    "max_durasi_response": 3162,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 234963,
                    "avg_durasi_recovery": 234963,
                    "min_durasi_recovery": 234963,
                    "max_durasi_recovery": 234963,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 113311,
                    "nama_posko": "POSKO ULP KUALA SIMPANG",
                    "id_regu": 25459,
                    "kode_regu": "PULO TIGA 10.1",
                    "nama_regu": "PULO TIGA 10.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1772,
                    "avg_durasi_response": 886,
                    "min_durasi_response": 783,
                    "max_durasi_response": 989,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1274,
                    "avg_durasi_recovery": 637,
                    "min_durasi_recovery": 624,
                    "max_durasi_recovery": 650,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181201,
                    "nama_posko": "POSKO ULP SIMPANG TIGA",
                    "id_regu": 19608,
                    "kode_regu": "Yantek8",
                    "nama_regu": "Yantek8",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4379,
                    "avg_durasi_response": 1459.6666666666667,
                    "min_durasi_response": 1376,
                    "max_durasi_response": 1616,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2850,
                    "avg_durasi_recovery": 950,
                    "min_durasi_recovery": 944,
                    "max_durasi_recovery": 957,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316501,
                    "nama_posko": "POSKO ULP TELAGA",
                    "id_regu": 27802,
                    "kode_regu": "BILUNG10.1",
                    "nama_regu": "BILUNG10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1577,
                    "avg_durasi_response": 1577,
                    "min_durasi_response": 1577,
                    "max_durasi_response": 1577,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 661,
                    "avg_durasi_recovery": 661,
                    "min_durasi_recovery": 661,
                    "max_durasi_recovery": 661,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431301,
                    "nama_posko": "POSKO ULP ATAMBUA",
                    "id_regu": 20018,
                    "kode_regu": "ATAMBUA",
                    "nama_regu": "ATAMBUA",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694784,
                    "avg_durasi_response": 88036567.57894737,
                    "min_durasi_response": 531,
                    "max_durasi_response": 1672655450,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36559549,
                    "avg_durasi_recovery": 1924186.7894736843,
                    "min_durasi_recovery": 242,
                    "max_durasi_recovery": 36540409,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 126144,
                    "nama_posko": "POSKO ULP PERBAUNGAN",
                    "id_regu": 34580,
                    "kode_regu": "tanah merah",
                    "nama_regu": "tanah merah",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 538,
                    "avg_durasi_response": 538,
                    "min_durasi_response": 538,
                    "max_durasi_response": 538,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1009,
                    "avg_durasi_recovery": 1009,
                    "min_durasi_recovery": 1009,
                    "max_durasi_recovery": 1009,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 121100,
                    "nama_posko": "POSKO ULP TEBING TINGGI",
                    "id_regu": 21278,
                    "kode_regu": "TEBING5",
                    "nama_regu": "TEBING5",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3505,
                    "avg_durasi_response": 701,
                    "min_durasi_response": 633,
                    "max_durasi_response": 797,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2491,
                    "avg_durasi_recovery": 498.2,
                    "min_durasi_recovery": 374,
                    "max_durasi_recovery": 687,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566501,
                    "nama_posko": "POSKO SEPATAN",
                    "id_regu": 16266,
                    "kode_regu": "SEPATAN 1",
                    "nama_regu": "SEPATAN 1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672698542,
                    "avg_durasi_response": 128669118.61538461,
                    "min_durasi_response": 746,
                    "max_durasi_response": 1672678602,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109635640,
                    "avg_durasi_recovery": 8433510.76923077,
                    "min_durasi_recovery": 537,
                    "max_durasi_recovery": 36527689,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 426101,
                    "nama_posko": "POSKO ULP TIMIKA KOTA",
                    "id_regu": 39791,
                    "kode_regu": "TIMIKA12",
                    "nama_regu": "TIMIKA12",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11179,
                    "avg_durasi_response": 1597,
                    "min_durasi_response": 1077,
                    "max_durasi_response": 2404,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2062,
                    "avg_durasi_recovery": 294.57142857142856,
                    "min_durasi_recovery": 114,
                    "max_durasi_recovery": 515,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 411301,
                    "nama_posko": "POSKO ULP BAGUALA",
                    "id_regu": 18657,
                    "kode_regu": "411.POKA",
                    "nama_regu": "411.POKA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7184,
                    "avg_durasi_response": 1197.3333333333333,
                    "min_durasi_response": 830,
                    "max_durasi_response": 1390,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9276,
                    "avg_durasi_recovery": 1546,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 2043,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122022,
                    "nama_posko": "POSKO ULP BINJAI TIMUR",
                    "id_regu": 20096,
                    "kode_regu": "BINJAITIMUR21",
                    "nama_regu": "BINJAITIMUR21",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32875,
                    "avg_durasi_response": 1565.4761904761904,
                    "min_durasi_response": 880,
                    "max_durasi_response": 2195,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31286,
                    "avg_durasi_recovery": 1489.8095238095239,
                    "min_durasi_recovery": 438,
                    "max_durasi_recovery": 4990,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441101,
                    "nama_posko": "POSKO ULP CAKRANEGARA",
                    "id_regu": 19559,
                    "kode_regu": "LACAK1",
                    "nama_regu": "LACAK1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 143944,
                    "avg_durasi_response": 4643.354838709677,
                    "min_durasi_response": 1006,
                    "max_durasi_response": 8463,
                    "total_dibawah_sla_response": 31,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256287969,
                    "avg_durasi_recovery": 8267353.838709678,
                    "min_durasi_recovery": 838,
                    "max_durasi_recovery": 36540716,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 16
                },
                {
                    "id_posko": 526531,
                    "nama_posko": "POSKO ULP WONOGIRI",
                    "id_regu": 19000,
                    "kode_regu": "52060G TIRTOMOYO",
                    "nama_regu": "52060G TIRTOMOYO",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672663846,
                    "avg_durasi_response": 111510923.06666666,
                    "min_durasi_response": 845,
                    "max_durasi_response": 1672641571,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19768,
                    "avg_durasi_recovery": 1317.8666666666666,
                    "min_durasi_recovery": 560,
                    "max_durasi_recovery": 4111,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "id_regu": 16281,
                    "kode_regu": "CIKANDE 5.2",
                    "nama_regu": "CIKANDE 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5115,
                    "avg_durasi_response": 5115,
                    "min_durasi_response": 5115,
                    "max_durasi_response": 5115,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 202,
                    "avg_durasi_recovery": 202,
                    "min_durasi_recovery": 202,
                    "max_durasi_recovery": 202,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533511,
                    "nama_posko": "POSKO ULP CILEDUG",
                    "id_regu": 19298,
                    "kode_regu": "CILEDUG 5.1",
                    "nama_regu": "CILEDUG 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1996,
                    "avg_durasi_response": 998,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1240,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1303,
                    "avg_durasi_recovery": 651.5,
                    "min_durasi_recovery": 593,
                    "max_durasi_recovery": 710,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561401,
                    "nama_posko": "POSKO ULP CIKANDE",
                    "id_regu": 16307,
                    "kode_regu": "PONTANG 5.1",
                    "nama_regu": "PONTANG 5.1",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15164,
                    "avg_durasi_response": 1378.5454545454545,
                    "min_durasi_response": 898,
                    "max_durasi_response": 1886,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9363,
                    "avg_durasi_recovery": 851.1818181818181,
                    "min_durasi_recovery": 291,
                    "max_durasi_recovery": 1825,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515043,
                    "nama_posko": "POSKO ULP NGAWI",
                    "id_regu": 17064,
                    "kode_regu": "NGAWI14 (BARAT)",
                    "nama_regu": "NGAWI14 (BARAT)",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10385,
                    "avg_durasi_response": 1038.5,
                    "min_durasi_response": 574,
                    "max_durasi_response": 1529,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 103929,
                    "avg_durasi_recovery": 10392.9,
                    "min_durasi_recovery": 123,
                    "max_durasi_recovery": 24252,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 213801,
                    "nama_posko": "POSKO ULP NANGA PINOH",
                    "id_regu": 20910,
                    "kode_regu": "PINOH KOTA",
                    "nama_regu": "PINOH KOTA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1118,
                    "avg_durasi_response": 1118,
                    "min_durasi_response": 1118,
                    "max_durasi_response": 1118,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 483,
                    "avg_durasi_recovery": 483,
                    "min_durasi_recovery": 483,
                    "max_durasi_recovery": 483,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535351,
                    "nama_posko": "POSKO ULP BALEENDAH",
                    "id_regu": 18863,
                    "kode_regu": "CIPARAY51",
                    "nama_regu": "CIPARAY51",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694432,
                    "avg_durasi_response": 104543402,
                    "min_durasi_response": 328,
                    "max_durasi_response": 1672685803,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 7410,
                    "avg_durasi_recovery": 463.125,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 723,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534751,
                    "nama_posko": "POSKO ULP KARAWANG KOTA",
                    "id_regu": 18783,
                    "kode_regu": "KRWKOTA52",
                    "nama_regu": "KRWKOTA52",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10992,
                    "avg_durasi_response": 1374,
                    "min_durasi_response": 752,
                    "max_durasi_response": 2081,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7150,
                    "avg_durasi_recovery": 893.75,
                    "min_durasi_recovery": 732,
                    "max_durasi_recovery": 1132,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 132271,
                    "nama_posko": "POSKO ULP KOTO TUO",
                    "id_regu": 21735,
                    "kode_regu": "KOTOTUO",
                    "nama_regu": "KOTOTUO",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4900,
                    "avg_durasi_response": 1633.3333333333333,
                    "min_durasi_response": 1178,
                    "max_durasi_response": 2410,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8972,
                    "avg_durasi_recovery": 2990.6666666666665,
                    "min_durasi_recovery": 2763,
                    "max_durasi_recovery": 3303,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161101,
                    "nama_posko": "POSKO ULP SUNGAILIAT",
                    "id_regu": 17888,
                    "kode_regu": "SGK.YANTEK08",
                    "nama_regu": "SGK.YANTEK08",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3645,
                    "avg_durasi_response": 1215,
                    "min_durasi_response": 522,
                    "max_durasi_response": 1712,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1451991,
                    "avg_durasi_recovery": 483997,
                    "min_durasi_recovery": 589,
                    "max_durasi_recovery": 1449668,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 532611,
                    "nama_posko": "POSKO ULP SINGAPARNA",
                    "id_regu": 19356,
                    "kode_regu": "SALAWU 5.1",
                    "nama_regu": "SALAWU 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5586,
                    "avg_durasi_response": 798,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1039,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6373,
                    "avg_durasi_recovery": 910.4285714285714,
                    "min_durasi_recovery": 503,
                    "max_durasi_recovery": 2706,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538651,
                    "nama_posko": "POSKO ULP CILEUNGSI",
                    "id_regu": 30986,
                    "kode_regu": "CILEUNGSI 5.5",
                    "nama_regu": "CILEUNGSI 5.5",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22338,
                    "avg_durasi_response": 2233.8,
                    "min_durasi_response": 675,
                    "max_durasi_response": 4751,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10666,
                    "avg_durasi_recovery": 1066.6,
                    "min_durasi_recovery": 41,
                    "max_durasi_recovery": 3711,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431301,
                    "nama_posko": "POSKO ULP ATAMBUA",
                    "id_regu": 20018,
                    "kode_regu": "ATAMBUA",
                    "nama_regu": "ATAMBUA",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694784,
                    "avg_durasi_response": 88036567.57894737,
                    "min_durasi_response": 531,
                    "max_durasi_response": 1672655450,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36559549,
                    "avg_durasi_recovery": 1924186.7894736843,
                    "min_durasi_recovery": 242,
                    "max_durasi_recovery": 36540409,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 433501,
                    "nama_posko": "POSKO ULP SUMBA BARAT",
                    "id_regu": 32297,
                    "kode_regu": "ANAKALANG",
                    "nama_regu": "ANAKALANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5614,
                    "avg_durasi_response": 2807,
                    "min_durasi_response": 1622,
                    "max_durasi_response": 3992,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3513,
                    "avg_durasi_recovery": 1756.5,
                    "min_durasi_recovery": 615,
                    "max_durasi_recovery": 2898,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 421101,
                    "nama_posko": "POSKO ULP ABEPURA",
                    "id_regu": 39763,
                    "kode_regu": "ABE11",
                    "nama_regu": "ABE11",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25797,
                    "avg_durasi_response": 1984.3846153846155,
                    "min_durasi_response": 1127,
                    "max_durasi_response": 4048,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 95644,
                    "avg_durasi_recovery": 7357.2307692307695,
                    "min_durasi_recovery": 648,
                    "max_durasi_recovery": 33476,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 431501,
                    "nama_posko": "POSKO ULP KEFAMENANU",
                    "id_regu": 28485,
                    "kode_regu": "KEFA 02",
                    "nama_regu": "KEFA 02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23450,
                    "avg_durasi_response": 1954.1666666666667,
                    "min_durasi_response": 756,
                    "max_durasi_response": 4376,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36553423,
                    "avg_durasi_recovery": 3046118.5833333335,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36541346,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 123011,
                    "nama_posko": "POSKO ULP SIBOLGA KOTA",
                    "id_regu": 35938,
                    "kode_regu": "PORIAHA5",
                    "nama_regu": "PORIAHA5",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1761,
                    "avg_durasi_response": 440.25,
                    "min_durasi_response": 216,
                    "max_durasi_response": 1000,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4811,
                    "avg_durasi_recovery": 1202.75,
                    "min_durasi_recovery": 752,
                    "max_durasi_recovery": 1414,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526551,
                    "nama_posko": "POSKO ULP KARANGANYAR",
                    "id_regu": 18948,
                    "kode_regu": "567 URC KERJO",
                    "nama_regu": "567 URC KERJO",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15731,
                    "avg_durasi_response": 1966.375,
                    "min_durasi_response": 595,
                    "max_durasi_response": 3385,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9800,
                    "avg_durasi_recovery": 1225,
                    "min_durasi_recovery": 469,
                    "max_durasi_recovery": 2622,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221301,
                    "nama_posko": "POSKO ULP MARTAPURA (UIW KALSELTENG)",
                    "id_regu": 20762,
                    "kode_regu": "MERTAPURA11",
                    "nama_regu": "MERTAPURA11",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21639,
                    "avg_durasi_response": 1803.25,
                    "min_durasi_response": 869,
                    "max_durasi_response": 2858,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 23435,
                    "avg_durasi_recovery": 1952.9166666666667,
                    "min_durasi_recovery": 335,
                    "max_durasi_recovery": 7639,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 111121,
                    "nama_posko": "POSKO ULP LAMBARO",
                    "id_regu": 21019,
                    "kode_regu": "INDRAPURI.10.1",
                    "nama_regu": "INDRAPURI.10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4466,
                    "avg_durasi_response": 1488.6666666666667,
                    "min_durasi_response": 984,
                    "max_durasi_response": 1835,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5112,
                    "avg_durasi_recovery": 1704,
                    "min_durasi_recovery": 1212,
                    "max_durasi_recovery": 2227,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521021,
                    "nama_posko": "POSKO ULP WATES",
                    "id_regu": 18308,
                    "kode_regu": "MGL.LOANO",
                    "nama_regu": "MGL.LOANO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1217,
                    "avg_durasi_response": 1217,
                    "min_durasi_response": 1217,
                    "max_durasi_response": 1217,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 930,
                    "avg_durasi_recovery": 930,
                    "min_durasi_recovery": 930,
                    "max_durasi_recovery": 930,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326401,
                    "nama_posko": "POSKO ULP BELOPA",
                    "id_regu": 23709,
                    "kode_regu": "BELOPA 5",
                    "nama_regu": "BELOPA 5",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6346,
                    "avg_durasi_response": 1057.6666666666667,
                    "min_durasi_response": 760,
                    "max_durasi_response": 1246,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4102,
                    "avg_durasi_recovery": 683.6666666666666,
                    "min_durasi_recovery": 357,
                    "max_durasi_recovery": 885,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "id_regu": 12992,
                    "kode_regu": "Y- DENPASAR 284",
                    "nama_regu": "Y- DENPASAR 284",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672834828,
                    "avg_durasi_response": 49201024.35294118,
                    "min_durasi_response": 1516,
                    "max_durasi_response": 1672640930,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 146389148,
                    "avg_durasi_recovery": 4305563.176470588,
                    "min_durasi_recovery": 233,
                    "max_durasi_recovery": 36544922,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 322801,
                    "nama_posko": "POSKO ULP TELLU BOCCOE",
                    "id_regu": 22155,
                    "kode_regu": "UNIT.TNRA",
                    "nama_regu": "UNIT.TNRA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 902,
                    "avg_durasi_response": 902,
                    "min_durasi_response": 902,
                    "max_durasi_response": 902,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 421,
                    "avg_durasi_recovery": 421,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 421,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511823,
                    "nama_posko": "POSKO ULP PORONG",
                    "id_regu": 16924,
                    "kode_regu": "PRONG.ULC1",
                    "nama_regu": "PRONG.ULC1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16761,
                    "avg_durasi_response": 1676.1,
                    "min_durasi_response": 808,
                    "max_durasi_response": 2317,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36517027,
                    "avg_durasi_recovery": 3651702.7,
                    "min_durasi_recovery": 334,
                    "max_durasi_recovery": 36505944,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 541301,
                    "nama_posko": "POSKO CEMPAKA PUTIH",
                    "id_regu": 14218,
                    "kode_regu": "PUTIH2",
                    "nama_regu": "PUTIH2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29997,
                    "avg_durasi_response": 1999.8,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 5251,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36520613,
                    "avg_durasi_recovery": 2434707.533333333,
                    "min_durasi_recovery": 95,
                    "max_durasi_recovery": 36509095,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 141101,
                    "nama_posko": "POSKO ULP KENTEN",
                    "id_regu": 22858,
                    "kode_regu": "KENTEN.ULC2",
                    "nama_regu": "KENTEN.ULC2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26635,
                    "avg_durasi_response": 2219.5833333333335,
                    "min_durasi_response": 1321,
                    "max_durasi_response": 4698,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 182467587,
                    "avg_durasi_recovery": 15205632.25,
                    "min_durasi_recovery": 1278,
                    "max_durasi_recovery": 36499714,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 517102,
                    "nama_posko": "POSKO ULP SUMENEP",
                    "id_regu": 17157,
                    "kode_regu": "SMNP.MS2",
                    "nama_regu": "SMNP.MS2",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68037,
                    "avg_durasi_response": 1744.5384615384614,
                    "min_durasi_response": 494,
                    "max_durasi_response": 4903,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 184383219,
                    "avg_durasi_recovery": 4727774.846153846,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 36499909,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 431301,
                    "nama_posko": "POSKO ULP ATAMBUA",
                    "id_regu": 20018,
                    "kode_regu": "ATAMBUA",
                    "nama_regu": "ATAMBUA",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694784,
                    "avg_durasi_response": 88036567.57894737,
                    "min_durasi_response": 531,
                    "max_durasi_response": 1672655450,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36559549,
                    "avg_durasi_recovery": 1924186.7894736843,
                    "min_durasi_recovery": 242,
                    "max_durasi_recovery": 36540409,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 231571,
                    "nama_posko": "POSKO ULP SAMARINDA ILIR",
                    "id_regu": 33738,
                    "kode_regu": "ILIR 8.2",
                    "nama_regu": "ILIR 8.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24751,
                    "avg_durasi_response": 3535.8571428571427,
                    "min_durasi_response": 1684,
                    "max_durasi_response": 6390,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11963,
                    "avg_durasi_recovery": 1709,
                    "min_durasi_recovery": 885,
                    "max_durasi_recovery": 3000,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561401,
                    "nama_posko": "POSKO ULP CIKANDE",
                    "id_regu": 16307,
                    "kode_regu": "PONTANG 5.1",
                    "nama_regu": "PONTANG 5.1",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15164,
                    "avg_durasi_response": 1378.5454545454545,
                    "min_durasi_response": 898,
                    "max_durasi_response": 1886,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9363,
                    "avg_durasi_recovery": 851.1818181818181,
                    "min_durasi_recovery": 291,
                    "max_durasi_recovery": 1825,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 421101,
                    "nama_posko": "POSKO ULP ABEPURA",
                    "id_regu": 39763,
                    "kode_regu": "ABE11",
                    "nama_regu": "ABE11",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25797,
                    "avg_durasi_response": 1984.3846153846155,
                    "min_durasi_response": 1127,
                    "max_durasi_response": 4048,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 95644,
                    "avg_durasi_recovery": 7357.2307692307695,
                    "min_durasi_recovery": 648,
                    "max_durasi_recovery": 33476,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 538531,
                    "nama_posko": "POSKO ULP JASINGA",
                    "id_regu": 18924,
                    "kode_regu": "PARUNG PANJANG",
                    "nama_regu": "PARUNG PANJANG",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12432,
                    "avg_durasi_response": 1130.1818181818182,
                    "min_durasi_response": 541,
                    "max_durasi_response": 2572,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9398,
                    "avg_durasi_recovery": 854.3636363636364,
                    "min_durasi_recovery": 353,
                    "max_durasi_recovery": 1501,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173701,
                    "nama_posko": "POSKO ULP BLAMBANGAN UMPU",
                    "id_regu": 24045,
                    "kode_regu": "PISANGBARU",
                    "nama_regu": "PISANGBARU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6952,
                    "avg_durasi_response": 3476,
                    "min_durasi_response": 3215,
                    "max_durasi_response": 3737,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1623,
                    "avg_durasi_recovery": 811.5,
                    "min_durasi_recovery": 798,
                    "max_durasi_recovery": 825,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437301,
                    "nama_posko": "POSKO ULP BAJAWA",
                    "id_regu": 32394,
                    "kode_regu": "NANGARORO",
                    "nama_regu": "NANGARORO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 684,
                    "avg_durasi_response": 684,
                    "min_durasi_response": 684,
                    "max_durasi_response": 684,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522910,
                    "avg_durasi_recovery": 36522910,
                    "min_durasi_recovery": 36522910,
                    "max_durasi_recovery": 36522910,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 113321,
                    "nama_posko": "POSKO ULP IDI",
                    "id_regu": 37176,
                    "kode_regu": "IDI 10.2",
                    "nama_regu": "IDI 10.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8287,
                    "avg_durasi_response": 1183.857142857143,
                    "min_durasi_response": 959,
                    "max_durasi_response": 1736,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7808,
                    "avg_durasi_recovery": 1115.4285714285713,
                    "min_durasi_recovery": 644,
                    "max_durasi_recovery": 1630,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327101,
                    "nama_posko": "POSKO ULP PANRITA LOPI",
                    "id_regu": 36217,
                    "kode_regu": "UCOMCENT",
                    "nama_regu": "UCOMCENT",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672756265,
                    "avg_durasi_response": 64336779.42307692,
                    "min_durasi_response": 836,
                    "max_durasi_response": 1672652901,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 37763992,
                    "avg_durasi_recovery": 1452461.2307692308,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 36545637,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 513574,
                    "nama_posko": "POSKO ULP KRAKSAAN",
                    "id_regu": 37593,
                    "kode_regu": "513506.COMMANDCENTER",
                    "nama_regu": "513506.COMMANDCENTER",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6652,
                    "avg_durasi_response": 831.5,
                    "min_durasi_response": 560,
                    "max_durasi_response": 1247,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73005909,
                    "avg_durasi_recovery": 9125738.625,
                    "min_durasi_recovery": 196,
                    "max_durasi_recovery": 36506654,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 133351,
                    "nama_posko": "POSKO ULP MUARA LABUH",
                    "id_regu": 21754,
                    "kode_regu": "LUBUKMALAKO",
                    "nama_regu": "LUBUKMALAKO",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4127,
                    "avg_durasi_response": 1375.6666666666667,
                    "min_durasi_response": 1300,
                    "max_durasi_response": 1516,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5392,
                    "avg_durasi_recovery": 1797.3333333333333,
                    "min_durasi_recovery": 1347,
                    "max_durasi_recovery": 2115,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437301,
                    "nama_posko": "POSKO ULP BAJAWA",
                    "id_regu": 32394,
                    "kode_regu": "NANGARORO",
                    "nama_regu": "NANGARORO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 684,
                    "avg_durasi_response": 684,
                    "min_durasi_response": 684,
                    "max_durasi_response": 684,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522910,
                    "avg_durasi_recovery": 36522910,
                    "min_durasi_recovery": 36522910,
                    "max_durasi_recovery": 36522910,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 511054,
                    "nama_posko": "POSKO ULP KENJERAN",
                    "id_regu": 23217,
                    "kode_regu": "KJR.13",
                    "nama_regu": "KJR.13",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7855,
                    "avg_durasi_response": 1571,
                    "min_durasi_response": 1358,
                    "max_durasi_response": 1850,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4037,
                    "avg_durasi_recovery": 807.4,
                    "min_durasi_recovery": 425,
                    "max_durasi_recovery": 1057,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 141301,
                    "nama_posko": "POSKO ULP AMPERA",
                    "id_regu": 17845,
                    "kode_regu": "AMPERA ULC",
                    "nama_regu": "AMPERA ULC",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2478,
                    "avg_durasi_response": 826,
                    "min_durasi_response": 465,
                    "max_durasi_response": 1020,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535974,
                    "avg_durasi_recovery": 12178658,
                    "min_durasi_recovery": 4290,
                    "max_durasi_recovery": 36527387,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 543801,
                    "nama_posko": "POSKO BINTARO",
                    "id_regu": 15097,
                    "kode_regu": "ULC CILEDUG3",
                    "nama_regu": "ULC CILEDUG3",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18730,
                    "avg_durasi_response": 4682.5,
                    "min_durasi_response": 2508,
                    "max_durasi_response": 9463,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73097406,
                    "avg_durasi_recovery": 18274351.5,
                    "min_durasi_recovery": 806,
                    "max_durasi_recovery": 36549625,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 523031,
                    "nama_posko": "POSKO ULP SEMARANG TIMUR",
                    "id_regu": 33201,
                    "kode_regu": "52303I",
                    "nama_regu": "52303I",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672746754,
                    "avg_durasi_response": 128672827.23076923,
                    "min_durasi_response": 1861,
                    "max_durasi_response": 1672675600,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73064717,
                    "avg_durasi_recovery": 5620362.846153846,
                    "min_durasi_recovery": 376,
                    "max_durasi_recovery": 36541021,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 128021,
                    "nama_posko": "POSKO ULP BELAWAN",
                    "id_regu": 17507,
                    "kode_regu": "MOBILE BELAWAN5",
                    "nama_regu": "MOBILE BELAWAN5",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17390,
                    "avg_durasi_response": 828.0952380952381,
                    "min_durasi_response": 285,
                    "max_durasi_response": 2006,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18599,
                    "avg_durasi_recovery": 885.6666666666666,
                    "min_durasi_recovery": 198,
                    "max_durasi_recovery": 3543,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224001,
                    "nama_posko": "POSKO ULP PALANGKARAYA TIMUR",
                    "id_regu": 21104,
                    "kode_regu": "TIMUR 11.2",
                    "nama_regu": "TIMUR 11.2",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21186,
                    "avg_durasi_response": 1629.6923076923076,
                    "min_durasi_response": 865,
                    "max_durasi_response": 2678,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516451,
                    "avg_durasi_recovery": 2808957.769230769,
                    "min_durasi_recovery": 417,
                    "max_durasi_recovery": 36506736,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 149201,
                    "nama_posko": "POSKO ULP PRABUMULIH",
                    "id_regu": 27079,
                    "kode_regu": "KAJA GELUMBANG",
                    "nama_regu": "KAJA GELUMBANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3252,
                    "avg_durasi_response": 1626,
                    "min_durasi_response": 1114,
                    "max_durasi_response": 2138,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3963,
                    "avg_durasi_recovery": 1981.5,
                    "min_durasi_recovery": 1130,
                    "max_durasi_recovery": 2833,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562201,
                    "nama_posko": "POSKO ULP PANDEGLANG",
                    "id_regu": 16214,
                    "kode_regu": "MANDALAWANGI 5.1",
                    "nama_regu": "MANDALAWANGI 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9191,
                    "avg_durasi_response": 1313,
                    "min_durasi_response": 866,
                    "max_durasi_response": 1798,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8272003,
                    "avg_durasi_recovery": 1181714.7142857143,
                    "min_durasi_recovery": 609,
                    "max_durasi_recovery": 2117771,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 551102,
                    "nama_posko": "POSKO ULP MENGWI",
                    "id_regu": 392,
                    "kode_regu": "KUTA 282",
                    "nama_regu": "KUTA 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3162,
                    "avg_durasi_response": 3162,
                    "min_durasi_response": 3162,
                    "max_durasi_response": 3162,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 234963,
                    "avg_durasi_recovery": 234963,
                    "min_durasi_recovery": 234963,
                    "max_durasi_recovery": 234963,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521531,
                    "nama_posko": "POSKO ULP KUTOARJO",
                    "id_regu": 18325,
                    "kode_regu": "MGL.KETAWANG",
                    "nama_regu": "MGL.KETAWANG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5366,
                    "avg_durasi_response": 1341.5,
                    "min_durasi_response": 1186,
                    "max_durasi_response": 1466,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2737,
                    "avg_durasi_recovery": 684.25,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 1014,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 415201,
                    "nama_posko": "POSKO ULP JAILOLO",
                    "id_regu": 31016,
                    "kode_regu": "MOBIL JAILOLO 5.1",
                    "nama_regu": "MOBIL JAILOLO 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6464,
                    "avg_durasi_response": 2154.6666666666665,
                    "min_durasi_response": 1160,
                    "max_durasi_response": 3673,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8026,
                    "avg_durasi_recovery": 2675.3333333333335,
                    "min_durasi_recovery": 2111,
                    "max_durasi_recovery": 3658,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516011,
                    "nama_posko": "POSKO ULP JEMBER KOTA",
                    "id_regu": 17311,
                    "kode_regu": "JBR.ULC1",
                    "nama_regu": "JBR.ULC1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13579,
                    "avg_durasi_response": 1508.7777777777778,
                    "min_durasi_response": 719,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36521065,
                    "avg_durasi_recovery": 4057896.111111111,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 36519105,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 125122,
                    "nama_posko": "POSKO ULP AEK KANOPAN",
                    "id_regu": 21838,
                    "kode_regu": "YANTEKAEKKANOPAN2",
                    "nama_regu": "YANTEKAEKKANOPAN2",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1166,
                    "avg_durasi_response": 291.5,
                    "min_durasi_response": 258,
                    "max_durasi_response": 359,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1241,
                    "avg_durasi_recovery": 310.25,
                    "min_durasi_recovery": 173,
                    "max_durasi_recovery": 461,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 213001,
                    "nama_posko": "POSKO ULP SANGGAU",
                    "id_regu": 37000,
                    "kode_regu": "SGUBONTI",
                    "nama_regu": "SGUBONTI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3390,
                    "avg_durasi_response": 3390,
                    "min_durasi_response": 3390,
                    "max_durasi_response": 3390,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 369,
                    "avg_durasi_recovery": 369,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 369,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566101,
                    "nama_posko": "POSKO CIKOKOL",
                    "id_regu": 16316,
                    "kode_regu": "ULCCIKOKOL03",
                    "nama_regu": "ULCCIKOKOL03",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22918,
                    "avg_durasi_response": 2291.8,
                    "min_durasi_response": 183,
                    "max_durasi_response": 4611,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36515096,
                    "avg_durasi_recovery": 3651509.6,
                    "min_durasi_recovery": 102,
                    "max_durasi_recovery": 36491583,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 112261,
                    "nama_posko": "POSKO ULP MATANGGLPDUA",
                    "id_regu": 18024,
                    "kode_regu": "MATANG 10.1",
                    "nama_regu": "MATANG 10.1",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7361,
                    "avg_durasi_response": 669.1818181818181,
                    "min_durasi_response": 482,
                    "max_durasi_response": 1360,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6778,
                    "avg_durasi_recovery": 616.1818181818181,
                    "min_durasi_recovery": 172,
                    "max_durasi_recovery": 733,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "id_regu": 14319,
                    "kode_regu": "SUNTER ULC 2",
                    "nama_regu": "SUNTER ULC 2",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68919,
                    "avg_durasi_response": 2650.730769230769,
                    "min_durasi_response": 1143,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 127614,
                    "avg_durasi_recovery": 4908.2307692307695,
                    "min_durasi_recovery": 229,
                    "max_durasi_recovery": 19967,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 120151,
                    "nama_posko": "POSKO ULP DELITUA",
                    "id_regu": 334,
                    "kode_regu": "R.RANTING_DELITUA",
                    "nama_regu": "R.RANTING_DELITUA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 843,
                    "avg_durasi_response": 843,
                    "min_durasi_response": 843,
                    "max_durasi_response": 843,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 169,
                    "avg_durasi_recovery": 169,
                    "min_durasi_recovery": 169,
                    "max_durasi_recovery": 169,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 412601,
                    "nama_posko": "POSKO ULP TERNATE",
                    "id_regu": 38801,
                    "kode_regu": "TERNATE 9",
                    "nama_regu": "TERNATE 9",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9394,
                    "avg_durasi_response": 1565.6666666666667,
                    "min_durasi_response": 1049,
                    "max_durasi_response": 2026,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5068,
                    "avg_durasi_recovery": 844.6666666666666,
                    "min_durasi_recovery": 443,
                    "max_durasi_recovery": 1241,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522051,
                    "nama_posko": "POSKO ULP WONOSOBO",
                    "id_regu": 26437,
                    "kode_regu": "BATUR2",
                    "nama_regu": "BATUR2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5071,
                    "avg_durasi_response": 1690.3333333333333,
                    "min_durasi_response": 1320,
                    "max_durasi_response": 2288,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3086,
                    "avg_durasi_recovery": 1028.6666666666667,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 1415,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524531,
                    "nama_posko": "POSKO ULP KEDUNGWUNI",
                    "id_regu": 24636,
                    "kode_regu": "52453G",
                    "nama_regu": "52453G",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672697095,
                    "avg_durasi_response": 334539419,
                    "min_durasi_response": 1100,
                    "max_durasi_response": 1672690999,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4407,
                    "avg_durasi_recovery": 881.4,
                    "min_durasi_recovery": 697,
                    "max_durasi_recovery": 1262,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 125100,
                    "nama_posko": "POSKO ULP KOTAPINANG",
                    "id_regu": 20542,
                    "kode_regu": "PINANG4",
                    "nama_regu": "PINANG4",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1209,
                    "avg_durasi_response": 1209,
                    "min_durasi_response": 1209,
                    "max_durasi_response": 1209,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1198,
                    "avg_durasi_recovery": 1198,
                    "min_durasi_recovery": 1198,
                    "max_durasi_recovery": 1198,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525051,
                    "nama_posko": "POSKO ULP KROYA",
                    "id_regu": 18207,
                    "kode_regu": "52505C DANASRI",
                    "nama_regu": "52505C DANASRI",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1725,
                    "avg_durasi_response": 862.5,
                    "min_durasi_response": 318,
                    "max_durasi_response": 1407,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 406,
                    "avg_durasi_recovery": 203,
                    "min_durasi_recovery": 91,
                    "max_durasi_recovery": 315,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526531,
                    "nama_posko": "POSKO ULP WONOGIRI",
                    "id_regu": 19000,
                    "kode_regu": "52060G TIRTOMOYO",
                    "nama_regu": "52060G TIRTOMOYO",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672663846,
                    "avg_durasi_response": 111510923.06666666,
                    "min_durasi_response": 845,
                    "max_durasi_response": 1672641571,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19768,
                    "avg_durasi_recovery": 1317.8666666666666,
                    "min_durasi_recovery": 560,
                    "max_durasi_recovery": 4111,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181201,
                    "nama_posko": "POSKO ULP SIMPANG TIGA",
                    "id_regu": 19608,
                    "kode_regu": "Yantek8",
                    "nama_regu": "Yantek8",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4379,
                    "avg_durasi_response": 1459.6666666666667,
                    "min_durasi_response": 1376,
                    "max_durasi_response": 1616,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2850,
                    "avg_durasi_recovery": 950,
                    "min_durasi_recovery": 944,
                    "max_durasi_recovery": 957,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "id_regu": 27881,
                    "kode_regu": "ULC PRAYA 1",
                    "nama_regu": "ULC PRAYA 1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20480,
                    "avg_durasi_response": 3413.3333333333335,
                    "min_durasi_response": 2447,
                    "max_durasi_response": 4699,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6001,
                    "avg_durasi_recovery": 1000.1666666666666,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 1681,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225001,
                    "nama_posko": "POSKO ULP KUALA KAPUAS",
                    "id_regu": 21558,
                    "kode_regu": "KAPUAS15",
                    "nama_regu": "KAPUAS15",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 668,
                    "avg_durasi_response": 668,
                    "min_durasi_response": 668,
                    "max_durasi_response": 668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 947,
                    "avg_durasi_recovery": 947,
                    "min_durasi_recovery": 947,
                    "max_durasi_recovery": 947,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323301,
                    "nama_posko": "POSKO ULP BENU BENUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 624,
                    "avg_durasi_response": 624,
                    "min_durasi_response": 624,
                    "max_durasi_response": 624,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 68,
                    "avg_durasi_recovery": 68,
                    "min_durasi_recovery": 68,
                    "max_durasi_recovery": 68,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524021,
                    "nama_posko": "POSKO ULP DELANGGU",
                    "id_regu": 18103,
                    "kode_regu": "KLN.POLANHARJO",
                    "nama_regu": "KLN.POLANHARJO",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672653374,
                    "avg_durasi_response": 334530674.8,
                    "min_durasi_response": 364,
                    "max_durasi_response": 1672647322,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3967,
                    "avg_durasi_recovery": 793.4,
                    "min_durasi_recovery": 122,
                    "max_durasi_recovery": 2152,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537421,
                    "nama_posko": "POSKO ULP MUSTIKA JAYA",
                    "id_regu": 26779,
                    "kode_regu": "MUSTIKA 53",
                    "nama_regu": "MUSTIKA 53",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23285,
                    "avg_durasi_response": 1012.3913043478261,
                    "min_durasi_response": 626,
                    "max_durasi_response": 2348,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 218247,
                    "avg_durasi_recovery": 9489,
                    "min_durasi_recovery": 201,
                    "max_durasi_recovery": 87935,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 524541,
                    "nama_posko": "POSKO ULP WIRADESA",
                    "id_regu": 18140,
                    "kode_regu": "52454A",
                    "nama_regu": "52454A",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 35804,
                    "avg_durasi_response": 2754.153846153846,
                    "min_durasi_response": 780,
                    "max_durasi_response": 7679,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12045,
                    "avg_durasi_recovery": 926.5384615384615,
                    "min_durasi_recovery": 259,
                    "max_durasi_recovery": 4267,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 123111,
                    "nama_posko": "POSKO ULP BALIGE",
                    "id_regu": 35916,
                    "kode_regu": "LAGUBOTI5",
                    "nama_regu": "LAGUBOTI5",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 659,
                    "avg_durasi_response": 329.5,
                    "min_durasi_response": 242,
                    "max_durasi_response": 417,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1080,
                    "avg_durasi_recovery": 540,
                    "min_durasi_recovery": 496,
                    "max_durasi_recovery": 584,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 132211,
                    "nama_posko": "POSKO ULP BUKITTINGGI",
                    "id_regu": 19806,
                    "kode_regu": "BUKITTINGGI",
                    "nama_regu": "BUKITTINGGI",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15861,
                    "avg_durasi_response": 1762.3333333333333,
                    "min_durasi_response": 873,
                    "max_durasi_response": 2657,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522709,
                    "avg_durasi_recovery": 4058078.777777778,
                    "min_durasi_recovery": 967,
                    "max_durasi_recovery": 36507467,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 411111,
                    "nama_posko": "POSKO ULP AMBON KOTA",
                    "id_regu": 18658,
                    "kode_regu": "411.KOTA",
                    "nama_regu": "411.KOTA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7833,
                    "avg_durasi_response": 1305.5,
                    "min_durasi_response": 1056,
                    "max_durasi_response": 1649,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7983,
                    "avg_durasi_recovery": 1330.5,
                    "min_durasi_recovery": 561,
                    "max_durasi_recovery": 1945,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 214101,
                    "nama_posko": "POSKO ULP SUKADANA (KALBAR)",
                    "id_regu": 34923,
                    "kode_regu": "21410.TBATANG",
                    "nama_regu": "21410.TBATANG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 783,
                    "avg_durasi_response": 783,
                    "min_durasi_response": 783,
                    "max_durasi_response": 783,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1580,
                    "avg_durasi_recovery": 1580,
                    "min_durasi_recovery": 1580,
                    "max_durasi_recovery": 1580,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524031,
                    "nama_posko": "POSKO ULP BOYOLALI",
                    "id_regu": 18114,
                    "kode_regu": "KLN.SIMO",
                    "nama_regu": "KLN.SIMO",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6187,
                    "avg_durasi_response": 1237.4,
                    "min_durasi_response": 197,
                    "max_durasi_response": 1688,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5015,
                    "avg_durasi_recovery": 1003,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 1848,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552203,
                    "nama_posko": "POSKO ULP BANGLI",
                    "id_regu": 13061,
                    "kode_regu": "BGL-281",
                    "nama_regu": "BGL-281",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672709135,
                    "avg_durasi_response": 111513942.33333333,
                    "min_durasi_response": 1318,
                    "max_durasi_response": 1672680913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 357794,
                    "avg_durasi_recovery": 23852.933333333334,
                    "min_durasi_recovery": 747,
                    "max_durasi_recovery": 156407,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 173701,
                    "nama_posko": "POSKO ULP BLAMBANGAN UMPU",
                    "id_regu": 24045,
                    "kode_regu": "PISANGBARU",
                    "nama_regu": "PISANGBARU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6952,
                    "avg_durasi_response": 3476,
                    "min_durasi_response": 3215,
                    "max_durasi_response": 3737,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1623,
                    "avg_durasi_recovery": 811.5,
                    "min_durasi_recovery": 798,
                    "max_durasi_recovery": 825,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524031,
                    "nama_posko": "POSKO ULP BOYOLALI",
                    "id_regu": 18114,
                    "kode_regu": "KLN.SIMO",
                    "nama_regu": "KLN.SIMO",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6187,
                    "avg_durasi_response": 1237.4,
                    "min_durasi_response": 197,
                    "max_durasi_response": 1688,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5015,
                    "avg_durasi_recovery": 1003,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 1848,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122166,
                    "nama_posko": "POSKO ULP GEBANG",
                    "id_regu": 309,
                    "kode_regu": "R.RANTING_GEBANG",
                    "nama_regu": "R.RANTING_GEBANG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1122,
                    "avg_durasi_response": 1122,
                    "min_durasi_response": 1122,
                    "max_durasi_response": 1122,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1110,
                    "avg_durasi_recovery": 1110,
                    "min_durasi_recovery": 1110,
                    "max_durasi_recovery": 1110,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328401,
                    "nama_posko": "POSKO ULP WANGI WANGI",
                    "id_regu": 37301,
                    "kode_regu": "USUKU",
                    "nama_regu": "USUKU",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 562,
                    "avg_durasi_response": 562,
                    "min_durasi_response": 562,
                    "max_durasi_response": 562,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1499,
                    "avg_durasi_recovery": 1499,
                    "min_durasi_recovery": 1499,
                    "max_durasi_recovery": 1499,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534021,
                    "nama_posko": "POSKO ULP HAURGEULIS",
                    "id_regu": 23968,
                    "kode_regu": "BNGS5.1",
                    "nama_regu": "BNGS5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2964,
                    "avg_durasi_response": 988,
                    "min_durasi_response": 913,
                    "max_durasi_response": 1048,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1939,
                    "avg_durasi_recovery": 646.3333333333334,
                    "min_durasi_recovery": 626,
                    "max_durasi_recovery": 673,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518044,
                    "nama_posko": "POSKO ULP BABAT",
                    "id_regu": 16957,
                    "kode_regu": "CT  BBAT.MS2",
                    "nama_regu": "CT  BBAT.MS2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 884,
                    "avg_durasi_response": 442,
                    "min_durasi_response": 436,
                    "max_durasi_response": 448,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 249,
                    "avg_durasi_recovery": 124.5,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 134,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 545301,
                    "nama_posko": "POSKO MARUNDA",
                    "id_regu": 13651,
                    "kode_regu": "REGU YANTEK UNGU 3",
                    "nama_regu": "REGU YANTEK UNGU 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42358,
                    "avg_durasi_response": 3025.5714285714284,
                    "min_durasi_response": 1701,
                    "max_durasi_response": 6501,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 56806,
                    "avg_durasi_recovery": 4057.5714285714284,
                    "min_durasi_recovery": 153,
                    "max_durasi_recovery": 17684,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538511,
                    "nama_posko": "POSKO ULP LEUWILIANG",
                    "id_regu": 18918,
                    "kode_regu": "LEUWILIANG 52",
                    "nama_regu": "LEUWILIANG 52",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2270,
                    "avg_durasi_response": 2270,
                    "min_durasi_response": 2270,
                    "max_durasi_response": 2270,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1615,
                    "avg_durasi_recovery": 1615,
                    "min_durasi_recovery": 1615,
                    "max_durasi_recovery": 1615,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536411,
                    "nama_posko": "POSKO ULP CIKEMBAR",
                    "id_regu": 18820,
                    "kode_regu": "BJGLPNG51",
                    "nama_regu": "BJGLPNG51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672659836,
                    "avg_durasi_response": 1672659836,
                    "min_durasi_response": 1672659836,
                    "max_durasi_response": 1672659836,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 112,
                    "avg_durasi_recovery": 112,
                    "min_durasi_recovery": 112,
                    "max_durasi_recovery": 112,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "id_regu": 30465,
                    "kode_regu": "UPAU11",
                    "nama_regu": "UPAU11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1171,
                    "avg_durasi_response": 1171,
                    "min_durasi_response": 1171,
                    "max_durasi_response": 1171,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1329,
                    "avg_durasi_recovery": 1329,
                    "min_durasi_recovery": 1329,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "id_regu": 13699,
                    "kode_regu": "CRCSULC 2",
                    "nama_regu": "CRCSULC 2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30862,
                    "avg_durasi_response": 2057.4666666666667,
                    "min_durasi_response": 824,
                    "max_durasi_response": 7918,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14716,
                    "avg_durasi_recovery": 981.0666666666667,
                    "min_durasi_recovery": 92,
                    "max_durasi_recovery": 2239,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520061,
                    "nama_posko": "POSKO ULP REMBANG",
                    "id_regu": 18391,
                    "kode_regu": "52006.REMBANG564",
                    "nama_regu": "52006.REMBANG564",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20107,
                    "avg_durasi_response": 2234.1111111111113,
                    "min_durasi_response": 971,
                    "max_durasi_response": 4900,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533033,
                    "avg_durasi_recovery": 4059225.888888889,
                    "min_durasi_recovery": 506,
                    "max_durasi_recovery": 36525313,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 513528,
                    "nama_posko": "POSKO ULP GRATI",
                    "id_regu": 25064,
                    "kode_regu": "GRATI.11",
                    "nama_regu": "GRATI.11",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672695874,
                    "avg_durasi_response": 72725907.56521739,
                    "min_durasi_response": 465,
                    "max_durasi_response": 1672669611,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 12393,
                    "avg_durasi_recovery": 538.8260869565217,
                    "min_durasi_recovery": 204,
                    "max_durasi_recovery": 1158,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515432,
                    "nama_posko": "POSKO ULP TRENGGALEK",
                    "id_regu": 25205,
                    "kode_regu": "TRENGGALEK PANGGUL",
                    "nama_regu": "TRENGGALEK PANGGUL",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8799,
                    "avg_durasi_response": 1759.8,
                    "min_durasi_response": 1338,
                    "max_durasi_response": 2382,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8513,
                    "avg_durasi_recovery": 1702.6,
                    "min_durasi_recovery": 1115,
                    "max_durasi_recovery": 1979,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543301,
                    "nama_posko": "POSKO KEBON JERUK",
                    "id_regu": 14336,
                    "kode_regu": "KBRUK_ULC1",
                    "nama_regu": "KBRUK_ULC1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686723,
                    "avg_durasi_response": 128668209.46153846,
                    "min_durasi_response": 993,
                    "max_durasi_response": 1672664087,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10764,
                    "avg_durasi_recovery": 828,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 1982,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224401,
                    "nama_posko": "POSKO ULP SAMPIT",
                    "id_regu": 30278,
                    "kode_regu": "TBG SANGAI 11.1",
                    "nama_regu": "TBG SANGAI 11.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2837,
                    "avg_durasi_response": 945.6666666666666,
                    "min_durasi_response": 839,
                    "max_durasi_response": 1076,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3415,
                    "avg_durasi_recovery": 1138.3333333333333,
                    "min_durasi_recovery": 949,
                    "max_durasi_recovery": 1266,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524051,
                    "nama_posko": "POSKO ULP TULUNG",
                    "id_regu": 18106,
                    "kode_regu": "KLN.JATINOM",
                    "nama_regu": "KLN.JATINOM",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2877,
                    "avg_durasi_response": 1438.5,
                    "min_durasi_response": 1286,
                    "max_durasi_response": 1591,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 816,
                    "avg_durasi_recovery": 408,
                    "min_durasi_recovery": 335,
                    "max_durasi_recovery": 481,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523021,
                    "nama_posko": "POSKO ULP SEMARANG BARAT",
                    "id_regu": 33200,
                    "kode_regu": "52302J",
                    "nama_regu": "52302J",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13646,
                    "avg_durasi_response": 3411.5,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 5013,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36539132,
                    "avg_durasi_recovery": 9134783,
                    "min_durasi_recovery": 471,
                    "max_durasi_recovery": 36536467,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 128011,
                    "nama_posko": "POSKO ULP MEDAN TIMUR",
                    "id_regu": 17504,
                    "kode_regu": "Mobile Timur 6",
                    "nama_regu": "Mobile Timur 6",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23619,
                    "avg_durasi_response": 1026.9130434782608,
                    "min_durasi_response": 319,
                    "max_durasi_response": 2249,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36544803,
                    "avg_durasi_recovery": 1588904.4782608696,
                    "min_durasi_recovery": 167,
                    "max_durasi_recovery": 36520597,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 552304,
                    "nama_posko": "POSKO ULP KARANGASEM",
                    "id_regu": 13078,
                    "kode_regu": "KRS-285",
                    "nama_regu": "KRS-285",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719950,
                    "avg_durasi_response": 128670765.38461539,
                    "min_durasi_response": 1254,
                    "max_durasi_response": 1672691013,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36772383,
                    "avg_durasi_recovery": 2828644.846153846,
                    "min_durasi_recovery": 946,
                    "max_durasi_recovery": 36492631,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 562201,
                    "nama_posko": "POSKO ULP PANDEGLANG",
                    "id_regu": 16214,
                    "kode_regu": "MANDALAWANGI 5.1",
                    "nama_regu": "MANDALAWANGI 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9191,
                    "avg_durasi_response": 1313,
                    "min_durasi_response": 866,
                    "max_durasi_response": 1798,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8272003,
                    "avg_durasi_recovery": 1181714.7142857143,
                    "min_durasi_recovery": 609,
                    "max_durasi_recovery": 2117771,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 538311,
                    "nama_posko": "POSKO ULP BOGOR KOTA",
                    "id_regu": 18911,
                    "kode_regu": "CIAPUS",
                    "nama_regu": "CIAPUS",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 37957,
                    "avg_durasi_response": 2232.764705882353,
                    "min_durasi_response": 1512,
                    "max_durasi_response": 4503,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36542106,
                    "avg_durasi_recovery": 2149535.6470588236,
                    "min_durasi_recovery": 286,
                    "max_durasi_recovery": 36528677,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 322101,
                    "nama_posko": "POSKO ULP HASANUDDIN",
                    "id_regu": 22128,
                    "kode_regu": "ULWG",
                    "nama_regu": "ULWG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4654,
                    "avg_durasi_response": 1163.5,
                    "min_durasi_response": 760,
                    "max_durasi_response": 1349,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2319,
                    "avg_durasi_recovery": 579.75,
                    "min_durasi_recovery": 350,
                    "max_durasi_recovery": 899,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511812,
                    "nama_posko": "POSKO ULP KRIAN",
                    "id_regu": 16899,
                    "kode_regu": "KRIAN.UNIT11",
                    "nama_regu": "KRIAN.UNIT11",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672771247,
                    "avg_durasi_response": 139397603.91666666,
                    "min_durasi_response": 986,
                    "max_durasi_response": 1672695114,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 14361,
                    "avg_durasi_recovery": 1196.75,
                    "min_durasi_recovery": 508,
                    "max_durasi_recovery": 1957,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511434,
                    "nama_posko": "POSKO ULP RUNGKUT",
                    "id_regu": 37671,
                    "kode_regu": "511434.COMMANDCENTER",
                    "nama_regu": "511434.COMMANDCENTER",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30044,
                    "avg_durasi_response": 770.3589743589744,
                    "min_durasi_response": 290,
                    "max_durasi_response": 5610,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533878,
                    "avg_durasi_recovery": 936766.1025641026,
                    "min_durasi_recovery": 137,
                    "max_durasi_recovery": 36515079,
                    "total_dibawah_sla_recovery": 38,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 123133,
                    "nama_posko": "POSKO ULP DOLOK SANGGUL",
                    "id_regu": 21263,
                    "kode_regu": "SANGGUL51",
                    "nama_regu": "SANGGUL51",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1841,
                    "avg_durasi_response": 920.5,
                    "min_durasi_response": 686,
                    "max_durasi_response": 1155,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 248,
                    "avg_durasi_recovery": 124,
                    "min_durasi_recovery": 111,
                    "max_durasi_recovery": 137,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515032,
                    "nama_posko": "POSKO ULP MAGETAN",
                    "id_regu": 17056,
                    "kode_regu": "PLSAN.MS13",
                    "nama_regu": "PLSAN.MS13",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9426,
                    "avg_durasi_response": 1047.3333333333333,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1778,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36519378,
                    "avg_durasi_recovery": 4057708.6666666665,
                    "min_durasi_recovery": 314,
                    "max_durasi_recovery": 36514091,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 327301,
                    "nama_posko": "POSKO ULP JENEPONTO",
                    "id_regu": 33420,
                    "kode_regu": "32730.BTTANGA",
                    "nama_regu": "32730.BTTANGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6522,
                    "avg_durasi_response": 1087,
                    "min_durasi_response": 897,
                    "max_durasi_response": 1287,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4272,
                    "avg_durasi_recovery": 712,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 1814,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532411,
                    "nama_posko": "POSKO ULP TASIKMALAYA KOTA",
                    "id_regu": 19341,
                    "kode_regu": "CINEAM 5.1",
                    "nama_regu": "CINEAM 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6600,
                    "avg_durasi_response": 733.3333333333334,
                    "min_durasi_response": 502,
                    "max_durasi_response": 892,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6244,
                    "avg_durasi_recovery": 693.7777777777778,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 1534,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537031,
                    "nama_posko": "POSKO ULP CIKARANG KOTA",
                    "id_regu": 27580,
                    "kode_regu": "CIKO.FR1",
                    "nama_regu": "CIKO.FR1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10551,
                    "avg_durasi_response": 1172.3333333333333,
                    "min_durasi_response": 887,
                    "max_durasi_response": 1531,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 38737,
                    "avg_durasi_recovery": 4304.111111111111,
                    "min_durasi_recovery": 654,
                    "max_durasi_recovery": 25726,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 327301,
                    "nama_posko": "POSKO ULP JENEPONTO",
                    "id_regu": 33420,
                    "kode_regu": "32730.BTTANGA",
                    "nama_regu": "32730.BTTANGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6522,
                    "avg_durasi_response": 1087,
                    "min_durasi_response": 897,
                    "max_durasi_response": 1287,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4272,
                    "avg_durasi_recovery": 712,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 1814,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 233001,
                    "nama_posko": "POSKO ULP TANJUNG REDEB",
                    "id_regu": 29596,
                    "kode_regu": "PRC 1",
                    "nama_regu": "PRC 1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13148,
                    "avg_durasi_response": 2191.3333333333335,
                    "min_durasi_response": 1889,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17324,
                    "avg_durasi_recovery": 2887.3333333333335,
                    "min_durasi_recovery": 1149,
                    "max_durasi_recovery": 6912,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181301,
                    "nama_posko": "POSKO ULP RUMBAI",
                    "id_regu": 19604,
                    "kode_regu": "Minas",
                    "nama_regu": "Minas",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3046,
                    "avg_durasi_response": 3046,
                    "min_durasi_response": 3046,
                    "max_durasi_response": 3046,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 806,
                    "avg_durasi_recovery": 806,
                    "min_durasi_recovery": 806,
                    "max_durasi_recovery": 806,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517405,
                    "nama_posko": "POSKO ULP KAMAL",
                    "id_regu": 28298,
                    "kode_regu": "KML.ULC.KJ",
                    "nama_regu": "KML.ULC.KJ",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9431,
                    "avg_durasi_response": 1047.888888888889,
                    "min_durasi_response": 640,
                    "max_durasi_response": 1547,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36599626,
                    "avg_durasi_recovery": 4066625.111111111,
                    "min_durasi_recovery": 428,
                    "max_durasi_recovery": 36532916,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 543601,
                    "nama_posko": "POSKO CIPUTAT",
                    "id_regu": 14442,
                    "kode_regu": "MRT_ULC2",
                    "nama_regu": "MRT_ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672669990,
                    "avg_durasi_response": 278778331.6666667,
                    "min_durasi_response": 1191,
                    "max_durasi_response": 1672662001,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6476,
                    "avg_durasi_recovery": 1079.3333333333333,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 1497,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524531,
                    "nama_posko": "POSKO ULP KEDUNGWUNI",
                    "id_regu": 24636,
                    "kode_regu": "52453G",
                    "nama_regu": "52453G",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672697095,
                    "avg_durasi_response": 334539419,
                    "min_durasi_response": 1100,
                    "max_durasi_response": 1672690999,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4407,
                    "avg_durasi_recovery": 881.4,
                    "min_durasi_recovery": 697,
                    "max_durasi_recovery": 1262,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "id_regu": 28601,
                    "kode_regu": "YOG.URC SLEMAN 3",
                    "nama_regu": "YOG.URC SLEMAN 3",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672780451,
                    "avg_durasi_response": 139398370.91666666,
                    "min_durasi_response": 2416,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 36519474,
                    "avg_durasi_recovery": 3043289.5,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 36504508,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 221401,
                    "nama_posko": "POSKO ULP PELAIHARI",
                    "id_regu": 28498,
                    "kode_regu": "BBATI11",
                    "nama_regu": "BBATI11",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29901,
                    "avg_durasi_response": 2300.076923076923,
                    "min_durasi_response": 1104,
                    "max_durasi_response": 4244,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31983,
                    "avg_durasi_recovery": 2460.230769230769,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 14849,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328401,
                    "nama_posko": "POSKO ULP WANGI WANGI",
                    "id_regu": 37301,
                    "kode_regu": "USUKU",
                    "nama_regu": "USUKU",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 562,
                    "avg_durasi_response": 562,
                    "min_durasi_response": 562,
                    "max_durasi_response": 562,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1499,
                    "avg_durasi_recovery": 1499,
                    "min_durasi_recovery": 1499,
                    "max_durasi_recovery": 1499,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173601,
                    "nama_posko": "POSKO ULP BUKIT KEMUNING",
                    "id_regu": 24019,
                    "kode_regu": "BUKIT",
                    "nama_regu": "BUKIT",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12203,
                    "avg_durasi_response": 1220.3,
                    "min_durasi_response": 500,
                    "max_durasi_response": 2214,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13223,
                    "avg_durasi_recovery": 1322.3,
                    "min_durasi_recovery": 904,
                    "max_durasi_recovery": 1954,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566601,
                    "nama_posko": "POSKO TELUK NAGA",
                    "id_regu": 16264,
                    "kode_regu": "ULCSPATAN1",
                    "nama_regu": "ULCSPATAN1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2403,
                    "avg_durasi_response": 1201.5,
                    "min_durasi_response": 922,
                    "max_durasi_response": 1481,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17261,
                    "avg_durasi_recovery": 8630.5,
                    "min_durasi_recovery": 6775,
                    "max_durasi_recovery": 10486,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534611,
                    "nama_posko": "POSKO ULP CIKAMPEK",
                    "id_regu": 18781,
                    "kode_regu": "CIKAMPEK55",
                    "nama_regu": "CIKAMPEK55",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672682245,
                    "avg_durasi_response": 152062022.27272728,
                    "min_durasi_response": 684,
                    "max_durasi_response": 1672667383,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36499428,
                    "avg_durasi_recovery": 3318129.8181818184,
                    "min_durasi_recovery": 336,
                    "max_durasi_recovery": 36491650,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 515075,
                    "nama_posko": "POSKO ULP CARUBAN",
                    "id_regu": 17028,
                    "kode_regu": "CT CARUBAN",
                    "nama_regu": "CT CARUBAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 519,
                    "avg_durasi_response": 519,
                    "min_durasi_response": 519,
                    "max_durasi_response": 519,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 247,
                    "avg_durasi_recovery": 247,
                    "min_durasi_recovery": 247,
                    "max_durasi_recovery": 247,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521021,
                    "nama_posko": "POSKO ULP WATES",
                    "id_regu": 18308,
                    "kode_regu": "MGL.LOANO",
                    "nama_regu": "MGL.LOANO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1217,
                    "avg_durasi_response": 1217,
                    "min_durasi_response": 1217,
                    "max_durasi_response": 1217,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 930,
                    "avg_durasi_recovery": 930,
                    "min_durasi_recovery": 930,
                    "max_durasi_recovery": 930,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536411,
                    "nama_posko": "POSKO ULP CIKEMBAR",
                    "id_regu": 18820,
                    "kode_regu": "BJGLPNG51",
                    "nama_regu": "BJGLPNG51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672659836,
                    "avg_durasi_response": 1672659836,
                    "min_durasi_response": 1672659836,
                    "max_durasi_response": 1672659836,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 112,
                    "avg_durasi_recovery": 112,
                    "min_durasi_recovery": 112,
                    "max_durasi_recovery": 112,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181801,
                    "nama_posko": "POSKO ULP PANGKALAN KERINCI",
                    "id_regu": 19621,
                    "kode_regu": "ytkkerinci",
                    "nama_regu": "ytkkerinci",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5411,
                    "avg_durasi_response": 2705.5,
                    "min_durasi_response": 1369,
                    "max_durasi_response": 4042,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1892,
                    "avg_durasi_recovery": 946,
                    "min_durasi_recovery": 860,
                    "max_durasi_recovery": 1032,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323801,
                    "nama_posko": "POSKO ULP KOLAKA",
                    "id_regu": 22040,
                    "kode_regu": "YANGUANAIWOI",
                    "nama_regu": "YANGUANAIWOI",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672690226,
                    "avg_durasi_response": 836345113,
                    "min_durasi_response": 2390,
                    "max_durasi_response": 1672687836,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1226,
                    "avg_durasi_recovery": 613,
                    "min_durasi_recovery": 39,
                    "max_durasi_recovery": 1187,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523531,
                    "nama_posko": "POSKO ULP UNGARAN",
                    "id_regu": 10814,
                    "kode_regu": "LAGA532",
                    "nama_regu": "LAGA532",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18233,
                    "avg_durasi_response": 1519.4166666666667,
                    "min_durasi_response": 1067,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 47166,
                    "avg_durasi_recovery": 3930.5,
                    "min_durasi_recovery": 747,
                    "max_durasi_recovery": 11784,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "id_regu": 27881,
                    "kode_regu": "ULC PRAYA 1",
                    "nama_regu": "ULC PRAYA 1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20480,
                    "avg_durasi_response": 3413.3333333333335,
                    "min_durasi_response": 2447,
                    "max_durasi_response": 4699,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6001,
                    "avg_durasi_recovery": 1000.1666666666666,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 1681,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 128031,
                    "nama_posko": "POSKO ULP HELVETIA",
                    "id_regu": 17509,
                    "kode_regu": "MOBILE HELVETIA5",
                    "nama_regu": "MOBILE HELVETIA5",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62483,
                    "avg_durasi_response": 6942.555555555556,
                    "min_durasi_response": 515,
                    "max_durasi_response": 55178,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 9533,
                    "avg_durasi_recovery": 1059.2222222222222,
                    "min_durasi_recovery": 334,
                    "max_durasi_recovery": 2121,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120022,
                    "nama_posko": "POSKO ULP MEDAN BARU",
                    "id_regu": 17501,
                    "kode_regu": "MOBILE BARU6",
                    "nama_regu": "MOBILE BARU6",
                    "total": 33,
                    "total_selesai": 33,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672731649,
                    "avg_durasi_response": 50688837.84848485,
                    "min_durasi_response": 404,
                    "max_durasi_response": 1672695748,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36540354,
                    "avg_durasi_recovery": 1107283.4545454546,
                    "min_durasi_recovery": 81,
                    "max_durasi_recovery": 36518943,
                    "total_dibawah_sla_recovery": 32,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 318401,
                    "nama_posko": "POSKO ULP PETTA",
                    "id_regu": 22399,
                    "kode_regu": "PAPA102",
                    "nama_regu": "PAPA102",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4052,
                    "avg_durasi_response": 1013,
                    "min_durasi_response": 608,
                    "max_durasi_response": 1253,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 72975452,
                    "avg_durasi_recovery": 18243863,
                    "min_durasi_recovery": 769,
                    "max_durasi_recovery": 36487600,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 112291,
                    "nama_posko": "POSKO ULP TAKENGON",
                    "id_regu": 37473,
                    "kode_regu": "OWAQ10.1",
                    "nama_regu": "OWAQ10.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4616,
                    "avg_durasi_response": 769.3333333333334,
                    "min_durasi_response": 546,
                    "max_durasi_response": 1044,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4627,
                    "avg_durasi_recovery": 771.1666666666666,
                    "min_durasi_recovery": 502,
                    "max_durasi_recovery": 969,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536811,
                    "nama_posko": "POSKO ULP MANDE",
                    "id_regu": 32930,
                    "kode_regu": "CIRANJANG.51",
                    "nama_regu": "CIRANJANG.51",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8882,
                    "avg_durasi_response": 888.2,
                    "min_durasi_response": 275,
                    "max_durasi_response": 1700,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5931,
                    "avg_durasi_recovery": 593.1,
                    "min_durasi_recovery": 295,
                    "max_durasi_recovery": 900,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171201,
                    "nama_posko": "POSKO GH RAJABASA",
                    "id_regu": 19040,
                    "kode_regu": "WAYHALIM531",
                    "nama_regu": "WAYHALIM531",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 47485,
                    "avg_durasi_response": 3165.6666666666665,
                    "min_durasi_response": 1593,
                    "max_durasi_response": 4807,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36540152,
                    "avg_durasi_recovery": 2436010.1333333333,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 36527055,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 311201,
                    "nama_posko": "POSKO ULP AIRMADIDI",
                    "id_regu": 38262,
                    "kode_regu": "AIRMADIDI 10",
                    "nama_regu": "AIRMADIDI 10",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15200,
                    "avg_durasi_response": 2171.4285714285716,
                    "min_durasi_response": 757,
                    "max_durasi_response": 6671,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8014,
                    "avg_durasi_recovery": 1144.857142857143,
                    "min_durasi_recovery": 683,
                    "max_durasi_recovery": 1982,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326801,
                    "nama_posko": "POSKO ULP RANTEPAO",
                    "id_regu": 6577,
                    "kode_regu": "RANTEPAO",
                    "nama_regu": "RANTEPAO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1026,
                    "avg_durasi_response": 1026,
                    "min_durasi_response": 1026,
                    "max_durasi_response": 1026,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 647,
                    "avg_durasi_recovery": 647,
                    "min_durasi_recovery": 647,
                    "max_durasi_recovery": 647,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172701,
                    "nama_posko": "POSKO ULP RUMBIA",
                    "id_regu": 23790,
                    "kode_regu": "SPTHSRBY",
                    "nama_regu": "SPTHSRBY",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10326,
                    "avg_durasi_response": 1721,
                    "min_durasi_response": 1111,
                    "max_durasi_response": 2290,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7522,
                    "avg_durasi_recovery": 1253.6666666666667,
                    "min_durasi_recovery": 849,
                    "max_durasi_recovery": 1517,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435001,
                    "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "id_regu": 27437,
                    "kode_regu": "LELA",
                    "nama_regu": "LELA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6252,
                    "avg_durasi_response": 1563,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1732,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5361,
                    "avg_durasi_recovery": 1340.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1967,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515408,
                    "nama_posko": "POSKO ULP PONOROGO",
                    "id_regu": 25198,
                    "kode_regu": "PONOROGO MS",
                    "nama_regu": "PONOROGO MS",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42459,
                    "avg_durasi_response": 2653.6875,
                    "min_durasi_response": 740,
                    "max_durasi_response": 5629,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36570303,
                    "avg_durasi_recovery": 2285643.9375,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 36549396,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 534441,
                    "nama_posko": "POSKO ULP PURWAKARTA KOTA",
                    "id_regu": 19643,
                    "kode_regu": "PAGADEN 51",
                    "nama_regu": "PAGADEN 51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 745,
                    "avg_durasi_response": 745,
                    "min_durasi_response": 745,
                    "max_durasi_response": 745,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1285,
                    "avg_durasi_recovery": 1285,
                    "min_durasi_recovery": 1285,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181801,
                    "nama_posko": "POSKO ULP PANGKALAN KERINCI",
                    "id_regu": 19621,
                    "kode_regu": "ytkkerinci",
                    "nama_regu": "ytkkerinci",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5411,
                    "avg_durasi_response": 2705.5,
                    "min_durasi_response": 1369,
                    "max_durasi_response": 4042,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1892,
                    "avg_durasi_recovery": 946,
                    "min_durasi_recovery": 860,
                    "max_durasi_recovery": 1032,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 442401,
                    "nama_posko": "POSKO ULP SAMAWA REA",
                    "id_regu": 30117,
                    "kode_regu": "KJ MOYO HILIR",
                    "nama_regu": "KJ MOYO HILIR",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1171,
                    "avg_durasi_response": 585.5,
                    "min_durasi_response": 579,
                    "max_durasi_response": 592,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 987,
                    "avg_durasi_recovery": 493.5,
                    "min_durasi_recovery": 412,
                    "max_durasi_recovery": 575,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538651,
                    "nama_posko": "POSKO ULP CILEUNGSI",
                    "id_regu": 30986,
                    "kode_regu": "CILEUNGSI 5.5",
                    "nama_regu": "CILEUNGSI 5.5",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22338,
                    "avg_durasi_response": 2233.8,
                    "min_durasi_response": 675,
                    "max_durasi_response": 4751,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10666,
                    "avg_durasi_recovery": 1066.6,
                    "min_durasi_recovery": 41,
                    "max_durasi_recovery": 3711,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535991,
                    "nama_posko": "POSKO ULP CIMAHI SELATAN",
                    "id_regu": 30178,
                    "kode_regu": "MARGAASIH.51",
                    "nama_regu": "MARGAASIH.51",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672727449,
                    "avg_durasi_response": 83636372.45,
                    "min_durasi_response": 1170,
                    "max_durasi_response": 1672697097,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 35915,
                    "avg_durasi_recovery": 1795.75,
                    "min_durasi_recovery": 840,
                    "max_durasi_recovery": 3336,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 325101,
                    "nama_posko": "POSKO ULP MATTIROTASI",
                    "id_regu": 33317,
                    "kode_regu": "BARRU6",
                    "nama_regu": "BARRU6",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4998,
                    "avg_durasi_response": 833,
                    "min_durasi_response": 549,
                    "max_durasi_response": 1175,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4062,
                    "avg_durasi_recovery": 677,
                    "min_durasi_recovery": 255,
                    "max_durasi_recovery": 2085,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523021,
                    "nama_posko": "POSKO ULP SEMARANG BARAT",
                    "id_regu": 33200,
                    "kode_regu": "52302J",
                    "nama_regu": "52302J",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13646,
                    "avg_durasi_response": 3411.5,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 5013,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36539132,
                    "avg_durasi_recovery": 9134783,
                    "min_durasi_recovery": 471,
                    "max_durasi_recovery": 36536467,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 235201,
                    "nama_posko": "POSKO ULP TARAKAN",
                    "id_regu": 19657,
                    "kode_regu": "UNIT2",
                    "nama_regu": "UNIT2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3060,
                    "avg_durasi_response": 3060,
                    "min_durasi_response": 3060,
                    "max_durasi_response": 3060,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 686,
                    "avg_durasi_recovery": 686,
                    "min_durasi_recovery": 686,
                    "max_durasi_recovery": 686,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 319501,
                    "nama_posko": "POSKO ULP LUWUK",
                    "id_regu": 32543,
                    "kode_regu": "BALANTAK10.1",
                    "nama_regu": "BALANTAK10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 867,
                    "avg_durasi_response": 867,
                    "min_durasi_response": 867,
                    "max_durasi_response": 867,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 957,
                    "avg_durasi_recovery": 957,
                    "min_durasi_recovery": 957,
                    "max_durasi_recovery": 957,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 415501,
                    "nama_posko": "POSKO ULP WEDA",
                    "id_regu": 31034,
                    "kode_regu": "MOTOR WEDA 5.3",
                    "nama_regu": "MOTOR WEDA 5.3",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9682,
                    "avg_durasi_response": 2420.5,
                    "min_durasi_response": 1872,
                    "max_durasi_response": 2754,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36510517,
                    "avg_durasi_recovery": 9127629.25,
                    "min_durasi_recovery": 851,
                    "max_durasi_recovery": 36503919,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521541,
                    "nama_posko": "POSKO ULP BOROBUDUR",
                    "id_regu": 33943,
                    "kode_regu": "MGL.URC1 BOROBUDUR",
                    "nama_regu": "MGL.URC1 BOROBUDUR",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706814,
                    "avg_durasi_response": 104544175.875,
                    "min_durasi_response": 684,
                    "max_durasi_response": 1672687609,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 18984,
                    "avg_durasi_recovery": 1186.5,
                    "min_durasi_recovery": 692,
                    "max_durasi_recovery": 2410,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 183021,
                    "nama_posko": "POSKO ULP KIJANG",
                    "id_regu": 34397,
                    "kode_regu": "YANDALKWL02",
                    "nama_regu": "YANDALKWL02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 895,
                    "avg_durasi_response": 895,
                    "min_durasi_response": 895,
                    "max_durasi_response": 895,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 495,
                    "avg_durasi_recovery": 495,
                    "min_durasi_recovery": 495,
                    "max_durasi_recovery": 495,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534041,
                    "nama_posko": "POSKO ULP CIKEDUNG",
                    "id_regu": 26798,
                    "kode_regu": "KROYA 5.1",
                    "nama_regu": "KROYA 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10162,
                    "avg_durasi_response": 1693.6666666666667,
                    "min_durasi_response": 887,
                    "max_durasi_response": 5098,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3306,
                    "avg_durasi_recovery": 551,
                    "min_durasi_recovery": 328,
                    "max_durasi_recovery": 850,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526531,
                    "nama_posko": "POSKO ULP WONOGIRI",
                    "id_regu": 19000,
                    "kode_regu": "52060G TIRTOMOYO",
                    "nama_regu": "52060G TIRTOMOYO",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672663846,
                    "avg_durasi_response": 111510923.06666666,
                    "min_durasi_response": 845,
                    "max_durasi_response": 1672641571,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19768,
                    "avg_durasi_recovery": 1317.8666666666666,
                    "min_durasi_recovery": 560,
                    "max_durasi_recovery": 4111,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511201,
                    "nama_posko": "POSKO ULP GIRI",
                    "id_regu": 16935,
                    "kode_regu": "GIRI 17",
                    "nama_regu": "GIRI 17",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672668084,
                    "avg_durasi_response": 119476291.71428572,
                    "min_durasi_response": 674,
                    "max_durasi_response": 1672650333,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17285,
                    "avg_durasi_recovery": 1234.642857142857,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 4258,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521041,
                    "nama_posko": "POSKO ULP SEDAYU",
                    "id_regu": 28600,
                    "kode_regu": "YOG.BANTAR3",
                    "nama_regu": "YOG.BANTAR3",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 53751,
                    "avg_durasi_response": 2829,
                    "min_durasi_response": 1046,
                    "max_durasi_response": 5951,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 22138,
                    "avg_durasi_recovery": 1165.157894736842,
                    "min_durasi_recovery": 363,
                    "max_durasi_recovery": 4190,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 411301,
                    "nama_posko": "POSKO ULP BAGUALA",
                    "id_regu": 18657,
                    "kode_regu": "411.POKA",
                    "nama_regu": "411.POKA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7184,
                    "avg_durasi_response": 1197.3333333333333,
                    "min_durasi_response": 830,
                    "max_durasi_response": 1390,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9276,
                    "avg_durasi_recovery": 1546,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 2043,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534251,
                    "nama_posko": "POSKO ULP SUBANG",
                    "id_regu": 19642,
                    "kode_regu": "CAGAK 51",
                    "nama_regu": "CAGAK 51",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4667,
                    "avg_durasi_response": 666.7142857142857,
                    "min_durasi_response": 466,
                    "max_durasi_response": 1300,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36504098,
                    "avg_durasi_recovery": 5214871.142857143,
                    "min_durasi_recovery": 754,
                    "max_durasi_recovery": 36498761,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 515408,
                    "nama_posko": "POSKO ULP PONOROGO",
                    "id_regu": 25198,
                    "kode_regu": "PONOROGO MS",
                    "nama_regu": "PONOROGO MS",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42459,
                    "avg_durasi_response": 2653.6875,
                    "min_durasi_response": 740,
                    "max_durasi_response": 5629,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36570303,
                    "avg_durasi_recovery": 2285643.9375,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 36549396,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523511,
                    "nama_posko": "POSKO ULP SALATIGA KOTA",
                    "id_regu": 27756,
                    "kode_regu": "LAGA513B",
                    "nama_regu": "LAGA513B",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7809,
                    "avg_durasi_response": 1561.8,
                    "min_durasi_response": 1392,
                    "max_durasi_response": 1718,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 765183,
                    "avg_durasi_recovery": 153036.6,
                    "min_durasi_recovery": 834,
                    "max_durasi_recovery": 756241,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 553202,
                    "nama_posko": "POSKO ULP SERIRIT",
                    "id_regu": 13105,
                    "kode_regu": "SRT 283",
                    "nama_regu": "SRT 283",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672723554,
                    "avg_durasi_response": 92929086.33333333,
                    "min_durasi_response": 584,
                    "max_durasi_response": 1672682329,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 146172971,
                    "avg_durasi_recovery": 8120720.611111111,
                    "min_durasi_recovery": 180,
                    "max_durasi_recovery": 36538028,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 544201,
                    "nama_posko": "POSKO PONDOK KOPI",
                    "id_regu": 8759,
                    "kode_regu": "ULCKOPI2",
                    "nama_regu": "ULCKOPI2",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345302288,
                    "avg_durasi_response": 238950163.42857143,
                    "min_durasi_response": 1184,
                    "max_durasi_response": 1672659122,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 9104,
                    "avg_durasi_recovery": 650.2857142857143,
                    "min_durasi_recovery": 243,
                    "max_durasi_recovery": 2097,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143901,
                    "nama_posko": "POSKO ULP SABAK",
                    "id_regu": 29347,
                    "kode_regu": "SABAK 204",
                    "nama_regu": "SABAK 204",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1220,
                    "avg_durasi_response": 1220,
                    "min_durasi_response": 1220,
                    "max_durasi_response": 1220,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 896,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 896,
                    "max_durasi_recovery": 896,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443101,
                    "nama_posko": "POSKO ULP SAPE",
                    "id_regu": 34662,
                    "kode_regu": "44310.GAWA",
                    "nama_regu": "44310.GAWA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2810,
                    "avg_durasi_response": 1405,
                    "min_durasi_response": 1255,
                    "max_durasi_response": 1555,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2249,
                    "avg_durasi_recovery": 1124.5,
                    "min_durasi_recovery": 1058,
                    "max_durasi_recovery": 1191,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312401,
                    "nama_posko": "POSKO ULP DONGGALA",
                    "id_regu": 36828,
                    "kode_regu": "BARIRI 10.1",
                    "nama_regu": "BARIRI 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 908,
                    "avg_durasi_response": 908,
                    "min_durasi_response": 908,
                    "max_durasi_response": 908,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1249,
                    "avg_durasi_recovery": 1249,
                    "min_durasi_recovery": 1249,
                    "max_durasi_recovery": 1249,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184401,
                    "nama_posko": "POSKO ULP TEMBILAHAN",
                    "id_regu": 20336,
                    "kode_regu": "TEMBILAHAN 01",
                    "nama_regu": "TEMBILAHAN 01",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3867,
                    "avg_durasi_response": 773.4,
                    "min_durasi_response": 512,
                    "max_durasi_response": 966,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2702,
                    "avg_durasi_recovery": 540.4,
                    "min_durasi_recovery": 234,
                    "max_durasi_recovery": 732,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "id_regu": 16281,
                    "kode_regu": "CIKANDE 5.2",
                    "nama_regu": "CIKANDE 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5115,
                    "avg_durasi_response": 5115,
                    "min_durasi_response": 5115,
                    "max_durasi_response": 5115,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 202,
                    "avg_durasi_recovery": 202,
                    "min_durasi_recovery": 202,
                    "max_durasi_recovery": 202,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 320201,
                    "nama_posko": "POSKO ULP DAYA",
                    "id_regu": 18752,
                    "kode_regu": "D MOTOR 1",
                    "nama_regu": "D MOTOR 1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32353,
                    "avg_durasi_response": 1470.590909090909,
                    "min_durasi_response": 726,
                    "max_durasi_response": 4518,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15474,
                    "avg_durasi_recovery": 703.3636363636364,
                    "min_durasi_recovery": 235,
                    "max_durasi_recovery": 1966,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551303,
                    "nama_posko": "POSKO ULP TABANAN",
                    "id_regu": 12869,
                    "kode_regu": "TABANAN 283",
                    "nama_regu": "TABANAN 283",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41256,
                    "avg_durasi_response": 3173.5384615384614,
                    "min_durasi_response": 2258,
                    "max_durasi_response": 4524,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 701904,
                    "avg_durasi_recovery": 53992.61538461538,
                    "min_durasi_recovery": 449,
                    "max_durasi_recovery": 415846,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 411401,
                    "nama_posko": "POSKO ULP NUSANIWE",
                    "id_regu": 18664,
                    "kode_regu": "411.NUSANIWE",
                    "nama_regu": "411.NUSANIWE",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9386,
                    "avg_durasi_response": 1042.888888888889,
                    "min_durasi_response": 698,
                    "max_durasi_response": 1469,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13979,
                    "avg_durasi_recovery": 1553.2222222222222,
                    "min_durasi_recovery": 973,
                    "max_durasi_recovery": 2664,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 126177,
                    "nama_posko": "POSKO ULP GALANG",
                    "id_regu": 17684,
                    "kode_regu": "GALANG.5.1",
                    "nama_regu": "GALANG.5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 732,
                    "avg_durasi_response": 366,
                    "min_durasi_response": 345,
                    "max_durasi_response": 387,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 589,
                    "avg_durasi_recovery": 294.5,
                    "min_durasi_recovery": 228,
                    "max_durasi_recovery": 361,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "id_regu": 30703,
                    "kode_regu": "TARERN10.1",
                    "nama_regu": "TARERN10.1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15435,
                    "avg_durasi_response": 1102.5,
                    "min_durasi_response": 869,
                    "max_durasi_response": 1647,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 22195,
                    "avg_durasi_recovery": 1585.357142857143,
                    "min_durasi_recovery": 891,
                    "max_durasi_recovery": 1950,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526551,
                    "nama_posko": "POSKO ULP KARANGANYAR",
                    "id_regu": 18948,
                    "kode_regu": "567 URC KERJO",
                    "nama_regu": "567 URC KERJO",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15731,
                    "avg_durasi_response": 1966.375,
                    "min_durasi_response": 595,
                    "max_durasi_response": 3385,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9800,
                    "avg_durasi_recovery": 1225,
                    "min_durasi_recovery": 469,
                    "max_durasi_recovery": 2622,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172801,
                    "nama_posko": "POSKO ULP SUKADANA (LAMPUNG)",
                    "id_regu": 23757,
                    "kode_regu": "SUKADANA",
                    "nama_regu": "SUKADANA",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17572,
                    "avg_durasi_response": 1952.4444444444443,
                    "min_durasi_response": 1431,
                    "max_durasi_response": 2760,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12409,
                    "avg_durasi_recovery": 1378.7777777777778,
                    "min_durasi_recovery": 741,
                    "max_durasi_recovery": 1977,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231411,
                    "nama_posko": "POSKO ULP MELAK",
                    "id_regu": 39197,
                    "kode_regu": "Bigung 8",
                    "nama_regu": "Bigung 8",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3664,
                    "avg_durasi_response": 1832,
                    "min_durasi_response": 1658,
                    "max_durasi_response": 2006,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1676,
                    "avg_durasi_recovery": 838,
                    "min_durasi_recovery": 663,
                    "max_durasi_recovery": 1013,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 121111,
                    "nama_posko": "POSKO ULP KISARAN",
                    "id_regu": 35610,
                    "kode_regu": "KJ.AIRJOMAN",
                    "nama_regu": "KJ.AIRJOMAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 531,
                    "avg_durasi_response": 531,
                    "min_durasi_response": 531,
                    "max_durasi_response": 531,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1065,
                    "avg_durasi_recovery": 1065,
                    "min_durasi_recovery": 1065,
                    "max_durasi_recovery": 1065,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172801,
                    "nama_posko": "POSKO ULP SUKADANA (LAMPUNG)",
                    "id_regu": 23757,
                    "kode_regu": "SUKADANA",
                    "nama_regu": "SUKADANA",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17572,
                    "avg_durasi_response": 1952.4444444444443,
                    "min_durasi_response": 1431,
                    "max_durasi_response": 2760,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12409,
                    "avg_durasi_recovery": 1378.7777777777778,
                    "min_durasi_recovery": 741,
                    "max_durasi_recovery": 1977,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 545301,
                    "nama_posko": "POSKO MARUNDA",
                    "id_regu": 13651,
                    "kode_regu": "REGU YANTEK UNGU 3",
                    "nama_regu": "REGU YANTEK UNGU 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42358,
                    "avg_durasi_response": 3025.5714285714284,
                    "min_durasi_response": 1701,
                    "max_durasi_response": 6501,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 56806,
                    "avg_durasi_recovery": 4057.5714285714284,
                    "min_durasi_recovery": 153,
                    "max_durasi_recovery": 17684,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133381,
                    "nama_posko": "POSKO ULP KAYU ARO",
                    "id_regu": 21750,
                    "kode_regu": "MUARALABUH",
                    "nama_regu": "MUARALABUH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 823,
                    "avg_durasi_response": 823,
                    "min_durasi_response": 823,
                    "max_durasi_response": 823,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2002,
                    "avg_durasi_recovery": 2002,
                    "min_durasi_recovery": 2002,
                    "max_durasi_recovery": 2002,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 114431,
                    "nama_posko": "POSKO ULP SINABANG",
                    "id_regu": 25521,
                    "kode_regu": "SINABANG 10.1",
                    "nama_regu": "SINABANG 10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2001,
                    "avg_durasi_response": 667,
                    "min_durasi_response": 222,
                    "max_durasi_response": 954,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1971,
                    "avg_durasi_recovery": 657,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 881,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518055,
                    "nama_posko": "POSKO ULP PADANGAN",
                    "id_regu": 16953,
                    "kode_regu": "PADANGAN 16",
                    "nama_regu": "PADANGAN 16",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16612,
                    "avg_durasi_response": 2076.5,
                    "min_durasi_response": 1381,
                    "max_durasi_response": 3107,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6316,
                    "avg_durasi_recovery": 789.5,
                    "min_durasi_recovery": 251,
                    "max_durasi_recovery": 1224,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "id_regu": 16281,
                    "kode_regu": "CIKANDE 5.2",
                    "nama_regu": "CIKANDE 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5115,
                    "avg_durasi_response": 5115,
                    "min_durasi_response": 5115,
                    "max_durasi_response": 5115,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 202,
                    "avg_durasi_recovery": 202,
                    "min_durasi_recovery": 202,
                    "max_durasi_recovery": 202,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513528,
                    "nama_posko": "POSKO ULP GRATI",
                    "id_regu": 25064,
                    "kode_regu": "GRATI.11",
                    "nama_regu": "GRATI.11",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672695874,
                    "avg_durasi_response": 72725907.56521739,
                    "min_durasi_response": 465,
                    "max_durasi_response": 1672669611,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 12393,
                    "avg_durasi_recovery": 538.8260869565217,
                    "min_durasi_recovery": 204,
                    "max_durasi_recovery": 1158,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526541,
                    "nama_posko": "POSKO ULP JATISRONO",
                    "id_regu": 18976,
                    "kode_regu": "5113 NGADIROJO",
                    "nama_regu": "5113 NGADIROJO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2152,
                    "avg_durasi_response": 2152,
                    "min_durasi_response": 2152,
                    "max_durasi_response": 2152,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1916,
                    "avg_durasi_recovery": 1916,
                    "min_durasi_recovery": 1916,
                    "max_durasi_recovery": 1916,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520551,
                    "nama_posko": "POSKO ULP KARTOSURA",
                    "id_regu": 18967,
                    "kode_regu": "SKA KTS 552",
                    "nama_regu": "SKA KTS 552",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 31993,
                    "avg_durasi_response": 1881.9411764705883,
                    "min_durasi_response": 410,
                    "max_durasi_response": 3967,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18550,
                    "avg_durasi_recovery": 1091.1764705882354,
                    "min_durasi_recovery": 415,
                    "max_durasi_recovery": 1917,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537111,
                    "nama_posko": "POSKO ULP BEKASI KOTA",
                    "id_regu": 17811,
                    "kode_regu": "KOTA 52",
                    "nama_regu": "KOTA 52",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672627139,
                    "avg_durasi_response": 278771189.8333333,
                    "min_durasi_response": 814,
                    "max_durasi_response": 1672620707,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 15277,
                    "avg_durasi_recovery": 2546.1666666666665,
                    "min_durasi_recovery": 452,
                    "max_durasi_recovery": 7573,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "id_regu": 44,
                    "kode_regu": "MEDAN KOTA",
                    "nama_regu": "MEDAN KOTA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3144,
                    "avg_durasi_response": 1572,
                    "min_durasi_response": 1196,
                    "max_durasi_response": 1948,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2005,
                    "avg_durasi_recovery": 1002.5,
                    "min_durasi_recovery": 64,
                    "max_durasi_recovery": 1941,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112291,
                    "nama_posko": "POSKO ULP TAKENGON",
                    "id_regu": 37473,
                    "kode_regu": "OWAQ10.1",
                    "nama_regu": "OWAQ10.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4616,
                    "avg_durasi_response": 769.3333333333334,
                    "min_durasi_response": 546,
                    "max_durasi_response": 1044,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4627,
                    "avg_durasi_recovery": 771.1666666666666,
                    "min_durasi_recovery": 502,
                    "max_durasi_recovery": 969,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551401,
                    "nama_posko": "POSKO ULP SANUR",
                    "id_regu": 23596,
                    "kode_regu": "SANUR_281",
                    "nama_regu": "SANUR_281",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 132458,
                    "avg_durasi_response": 4730.642857142857,
                    "min_durasi_response": 1117,
                    "max_durasi_response": 8512,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 757991,
                    "avg_durasi_recovery": 27071.10714285714,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 107926,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 311021,
                    "nama_posko": "POSKO ULP MANADO SELATAN",
                    "id_regu": 38256,
                    "kode_regu": "SARIO 10",
                    "nama_regu": "SARIO 10",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24803,
                    "avg_durasi_response": 1181.095238095238,
                    "min_durasi_response": 698,
                    "max_durasi_response": 3973,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36525846,
                    "avg_durasi_recovery": 1739326,
                    "min_durasi_recovery": 260,
                    "max_durasi_recovery": 36514106,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 224501,
                    "nama_posko": "POSKO ULP PANGKALAN BUN",
                    "id_regu": 21117,
                    "kode_regu": "P. BUN URC (11.2)",
                    "nama_regu": "P. BUN URC (11.2)",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7275,
                    "avg_durasi_response": 1818.75,
                    "min_durasi_response": 1259,
                    "max_durasi_response": 2620,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3250,
                    "avg_durasi_recovery": 812.5,
                    "min_durasi_recovery": 247,
                    "max_durasi_recovery": 1647,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511801,
                    "nama_posko": "POSKO ULP SIDOARJO KOTA",
                    "id_regu": 16917,
                    "kode_regu": "SDA KOTA 18",
                    "nama_regu": "SDA KOTA 18",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30249,
                    "avg_durasi_response": 2016.6,
                    "min_durasi_response": 1068,
                    "max_durasi_response": 4166,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 32470,
                    "avg_durasi_recovery": 2164.6666666666665,
                    "min_durasi_recovery": 618,
                    "max_durasi_recovery": 5432,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181111,
                    "nama_posko": "POSKO ULP PEKANBARU KOTA BARAT",
                    "id_regu": 19586,
                    "kode_regu": "Yantek1",
                    "nama_regu": "Yantek1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5735,
                    "avg_durasi_response": 1911.6666666666667,
                    "min_durasi_response": 1766,
                    "max_durasi_response": 2026,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4019,
                    "avg_durasi_recovery": 1339.6666666666667,
                    "min_durasi_recovery": 963,
                    "max_durasi_recovery": 1875,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514109,
                    "nama_posko": "POSKO ULP NGADILUWIH",
                    "id_regu": 17242,
                    "kode_regu": "SRGAT.ULC9",
                    "nama_regu": "SRGAT.ULC9",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1969,
                    "avg_durasi_response": 492.25,
                    "min_durasi_response": 159,
                    "max_durasi_response": 902,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 514,
                    "avg_durasi_recovery": 128.5,
                    "min_durasi_recovery": 18,
                    "max_durasi_recovery": 187,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517102,
                    "nama_posko": "POSKO ULP SUMENEP",
                    "id_regu": 17157,
                    "kode_regu": "SMNP.MS2",
                    "nama_regu": "SMNP.MS2",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68037,
                    "avg_durasi_response": 1744.5384615384614,
                    "min_durasi_response": 494,
                    "max_durasi_response": 4903,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 184383219,
                    "avg_durasi_recovery": 4727774.846153846,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 36499909,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 132241,
                    "nama_posko": "POSKO ULP LUBUK BASUNG",
                    "id_regu": 21766,
                    "kode_regu": "LUBUK BASUNG",
                    "nama_regu": "LUBUK BASUNG",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17422,
                    "avg_durasi_response": 2177.75,
                    "min_durasi_response": 1673,
                    "max_durasi_response": 2737,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36518583,
                    "avg_durasi_recovery": 4564822.875,
                    "min_durasi_recovery": 1099,
                    "max_durasi_recovery": 36500411,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 316501,
                    "nama_posko": "POSKO ULP TELAGA",
                    "id_regu": 27802,
                    "kode_regu": "BILUNG10.1",
                    "nama_regu": "BILUNG10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1577,
                    "avg_durasi_response": 1577,
                    "min_durasi_response": 1577,
                    "max_durasi_response": 1577,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 661,
                    "avg_durasi_recovery": 661,
                    "min_durasi_recovery": 661,
                    "max_durasi_recovery": 661,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 544201,
                    "nama_posko": "POSKO PONDOK KOPI",
                    "id_regu": 8759,
                    "kode_regu": "ULCKOPI2",
                    "nama_regu": "ULCKOPI2",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345302288,
                    "avg_durasi_response": 238950163.42857143,
                    "min_durasi_response": 1184,
                    "max_durasi_response": 1672659122,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 9104,
                    "avg_durasi_recovery": 650.2857142857143,
                    "min_durasi_recovery": 243,
                    "max_durasi_recovery": 2097,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520551,
                    "nama_posko": "POSKO ULP KARTOSURA",
                    "id_regu": 18967,
                    "kode_regu": "SKA KTS 552",
                    "nama_regu": "SKA KTS 552",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 31993,
                    "avg_durasi_response": 1881.9411764705883,
                    "min_durasi_response": 410,
                    "max_durasi_response": 3967,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18550,
                    "avg_durasi_recovery": 1091.1764705882354,
                    "min_durasi_recovery": 415,
                    "max_durasi_recovery": 1917,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 114411,
                    "nama_posko": "POSKO ULP CALANG",
                    "id_regu": 25505,
                    "kode_regu": "LHOK KRUET 10.1",
                    "nama_regu": "LHOK KRUET 10.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4674,
                    "avg_durasi_response": 779,
                    "min_durasi_response": 359,
                    "max_durasi_response": 1119,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36561146,
                    "avg_durasi_recovery": 6093524.333333333,
                    "min_durasi_recovery": 490,
                    "max_durasi_recovery": 36557407,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 526551,
                    "nama_posko": "POSKO ULP KARANGANYAR",
                    "id_regu": 18948,
                    "kode_regu": "567 URC KERJO",
                    "nama_regu": "567 URC KERJO",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15731,
                    "avg_durasi_response": 1966.375,
                    "min_durasi_response": 595,
                    "max_durasi_response": 3385,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9800,
                    "avg_durasi_recovery": 1225,
                    "min_durasi_recovery": 469,
                    "max_durasi_recovery": 2622,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "id_regu": 16281,
                    "kode_regu": "CIKANDE 5.2",
                    "nama_regu": "CIKANDE 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5115,
                    "avg_durasi_response": 5115,
                    "min_durasi_response": 5115,
                    "max_durasi_response": 5115,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 202,
                    "avg_durasi_recovery": 202,
                    "min_durasi_recovery": 202,
                    "max_durasi_recovery": 202,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524041,
                    "nama_posko": "POSKO ULP KLATEN KOTA",
                    "id_regu": 18111,
                    "kode_regu": "KLN.MANISRENGGO",
                    "nama_regu": "KLN.MANISRENGGO",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15963,
                    "avg_durasi_response": 1451.1818181818182,
                    "min_durasi_response": 852,
                    "max_durasi_response": 2342,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13997,
                    "avg_durasi_recovery": 1272.4545454545455,
                    "min_durasi_recovery": 354,
                    "max_durasi_recovery": 1943,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431301,
                    "nama_posko": "POSKO ULP ATAMBUA",
                    "id_regu": 20018,
                    "kode_regu": "ATAMBUA",
                    "nama_regu": "ATAMBUA",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694784,
                    "avg_durasi_response": 88036567.57894737,
                    "min_durasi_response": 531,
                    "max_durasi_response": 1672655450,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36559549,
                    "avg_durasi_recovery": 1924186.7894736843,
                    "min_durasi_recovery": 242,
                    "max_durasi_recovery": 36540409,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 437401,
                    "nama_posko": "POSKO ULP RUTENG",
                    "id_regu": 29504,
                    "kode_regu": "REO",
                    "nama_regu": "REO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1872,
                    "avg_durasi_response": 1872,
                    "min_durasi_response": 1872,
                    "max_durasi_response": 1872,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1622,
                    "avg_durasi_recovery": 1622,
                    "min_durasi_recovery": 1622,
                    "max_durasi_recovery": 1622,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 114421,
                    "nama_posko": "POSKO ULP JEURAM",
                    "id_regu": 25504,
                    "kode_regu": "A BILIE 10.1",
                    "nama_regu": "A BILIE 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1931,
                    "avg_durasi_response": 482.75,
                    "min_durasi_response": 337,
                    "max_durasi_response": 609,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36528564,
                    "avg_durasi_recovery": 9132141,
                    "min_durasi_recovery": 736,
                    "max_durasi_recovery": 36525437,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 532211,
                    "nama_posko": "POSKO ULP BANJAR",
                    "id_regu": 19371,
                    "kode_regu": "BANJARSARI 5.1",
                    "nama_regu": "BANJARSARI 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4947,
                    "avg_durasi_response": 824.5,
                    "min_durasi_response": 540,
                    "max_durasi_response": 1059,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3262,
                    "avg_durasi_recovery": 543.6666666666666,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134521,
                    "nama_posko": "POSKO ULP PAYAKUMBUH",
                    "id_regu": 21689,
                    "kode_regu": "PILADANG",
                    "nama_regu": "PILADANG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1404,
                    "avg_durasi_response": 1404,
                    "min_durasi_response": 1404,
                    "max_durasi_response": 1404,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2240,
                    "avg_durasi_recovery": 2240,
                    "min_durasi_recovery": 2240,
                    "max_durasi_recovery": 2240,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532611,
                    "nama_posko": "POSKO ULP SINGAPARNA",
                    "id_regu": 19356,
                    "kode_regu": "SALAWU 5.1",
                    "nama_regu": "SALAWU 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5586,
                    "avg_durasi_response": 798,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1039,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6373,
                    "avg_durasi_recovery": 910.4285714285714,
                    "min_durasi_recovery": 503,
                    "max_durasi_recovery": 2706,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514044,
                    "nama_posko": "POSKO ULP NGUNUT",
                    "id_regu": 17219,
                    "kode_regu": "TULUNGAGUNG 9",
                    "nama_regu": "TULUNGAGUNG 9",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3933,
                    "avg_durasi_response": 393.3,
                    "min_durasi_response": 168,
                    "max_durasi_response": 850,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1700,
                    "avg_durasi_recovery": 170,
                    "min_durasi_recovery": 48,
                    "max_durasi_recovery": 303,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523101,
                    "nama_posko": "POSKO ULP BOJA",
                    "id_regu": 18334,
                    "kode_regu": "52310C",
                    "nama_regu": "52310C",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 35600,
                    "avg_durasi_response": 2373.3333333333335,
                    "min_durasi_response": 1347,
                    "max_durasi_response": 3982,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36511813,
                    "avg_durasi_recovery": 2434120.8666666667,
                    "min_durasi_recovery": 260,
                    "max_durasi_recovery": 36500753,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 534111,
                    "nama_posko": "POSKO ULP PAMANUKAN",
                    "id_regu": 19652,
                    "kode_regu": "SUKAMANDI 51",
                    "nama_regu": "SUKAMANDI 51",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706465,
                    "avg_durasi_response": 278784410.8333333,
                    "min_durasi_response": 593,
                    "max_durasi_response": 1672701878,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5009,
                    "avg_durasi_recovery": 834.8333333333334,
                    "min_durasi_recovery": 467,
                    "max_durasi_recovery": 1095,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182101,
                    "nama_posko": "POSKO ULP DURI",
                    "id_regu": 24476,
                    "kode_regu": "BELUTU2",
                    "nama_regu": "BELUTU2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345298668,
                    "avg_durasi_response": 278774889,
                    "min_durasi_response": 324,
                    "max_durasi_response": 1672647737,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 5779,
                    "avg_durasi_recovery": 481.5833333333333,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1293,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 147501,
                    "nama_posko": "POSKO ULP BATURAJA",
                    "id_regu": 27619,
                    "kode_regu": "14750.PBTA",
                    "nama_regu": "14750.PBTA",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8262,
                    "avg_durasi_response": 1032.75,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1368,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7551,
                    "avg_durasi_recovery": 943.875,
                    "min_durasi_recovery": 302,
                    "max_durasi_recovery": 1619,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522051,
                    "nama_posko": "POSKO ULP WONOSOBO",
                    "id_regu": 26437,
                    "kode_regu": "BATUR2",
                    "nama_regu": "BATUR2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5071,
                    "avg_durasi_response": 1690.3333333333333,
                    "min_durasi_response": 1320,
                    "max_durasi_response": 2288,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3086,
                    "avg_durasi_recovery": 1028.6666666666667,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 1415,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182101,
                    "nama_posko": "POSKO ULP DURI",
                    "id_regu": 24476,
                    "kode_regu": "BELUTU2",
                    "nama_regu": "BELUTU2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345298668,
                    "avg_durasi_response": 278774889,
                    "min_durasi_response": 324,
                    "max_durasi_response": 1672647737,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 5779,
                    "avg_durasi_recovery": 481.5833333333333,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1293,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515086,
                    "nama_posko": "POSKO ULP DOLOPO",
                    "id_regu": 16982,
                    "kode_regu": "DLPO.MS13",
                    "nama_regu": "DLPO.MS13",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12088,
                    "avg_durasi_response": 1208.8,
                    "min_durasi_response": 606,
                    "max_durasi_response": 2267,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7876,
                    "avg_durasi_recovery": 787.6,
                    "min_durasi_recovery": 158,
                    "max_durasi_recovery": 1579,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312401,
                    "nama_posko": "POSKO ULP DONGGALA",
                    "id_regu": 36828,
                    "kode_regu": "BARIRI 10.1",
                    "nama_regu": "BARIRI 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 908,
                    "avg_durasi_response": 908,
                    "min_durasi_response": 908,
                    "max_durasi_response": 908,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1249,
                    "avg_durasi_recovery": 1249,
                    "min_durasi_recovery": 1249,
                    "max_durasi_recovery": 1249,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538531,
                    "nama_posko": "POSKO ULP JASINGA",
                    "id_regu": 18924,
                    "kode_regu": "PARUNG PANJANG",
                    "nama_regu": "PARUNG PANJANG",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12432,
                    "avg_durasi_response": 1130.1818181818182,
                    "min_durasi_response": 541,
                    "max_durasi_response": 2572,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9398,
                    "avg_durasi_recovery": 854.3636363636364,
                    "min_durasi_recovery": 353,
                    "max_durasi_recovery": 1501,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543601,
                    "nama_posko": "POSKO CIPUTAT",
                    "id_regu": 14442,
                    "kode_regu": "MRT_ULC2",
                    "nama_regu": "MRT_ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672669990,
                    "avg_durasi_response": 278778331.6666667,
                    "min_durasi_response": 1191,
                    "max_durasi_response": 1672662001,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6476,
                    "avg_durasi_recovery": 1079.3333333333333,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 1497,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561201,
                    "nama_posko": "POSKO ULP CILEGON",
                    "id_regu": 16257,
                    "kode_regu": "WARINGIN KURUNG 5.1",
                    "nama_regu": "WARINGIN KURUNG 5.1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4481,
                    "avg_durasi_response": 896.2,
                    "min_durasi_response": 659,
                    "max_durasi_response": 1674,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4274,
                    "avg_durasi_recovery": 854.8,
                    "min_durasi_recovery": 337,
                    "max_durasi_recovery": 1545,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 234201,
                    "nama_posko": "POSKO ULP SANGATTA",
                    "id_regu": 35087,
                    "kode_regu": "SANGKULIRANG.1",
                    "nama_regu": "SANGKULIRANG.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1668,
                    "avg_durasi_response": 1668,
                    "min_durasi_response": 1668,
                    "max_durasi_response": 1668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 638,
                    "avg_durasi_recovery": 638,
                    "min_durasi_recovery": 638,
                    "max_durasi_recovery": 638,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134531,
                    "nama_posko": "POSKO ULP LIMA PULUH KOTA",
                    "id_regu": 21744,
                    "kode_regu": "PANGKALAN",
                    "nama_regu": "PANGKALAN",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8594,
                    "avg_durasi_response": 1718.8,
                    "min_durasi_response": 955,
                    "max_durasi_response": 2103,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5331,
                    "avg_durasi_recovery": 1066.2,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 1491,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538411,
                    "nama_posko": "POSKO ULP BOGOR BARAT",
                    "id_regu": 31276,
                    "kode_regu": "BOGOR BARAT 51",
                    "nama_regu": "BOGOR BARAT 51",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41320,
                    "avg_durasi_response": 1967.6190476190477,
                    "min_durasi_response": 509,
                    "max_durasi_response": 3269,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109555190,
                    "avg_durasi_recovery": 5216913.80952381,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36530937,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 131041,
                    "nama_posko": "POSKO ULP PARIAMAN",
                    "id_regu": 21681,
                    "kode_regu": "KUDUGANTING",
                    "nama_regu": "KUDUGANTING",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672700634,
                    "avg_durasi_response": 152063694,
                    "min_durasi_response": 975,
                    "max_durasi_response": 1672686027,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36543137,
                    "avg_durasi_recovery": 3322103.3636363638,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 36524898,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 511234,
                    "nama_posko": "POSKO ULP BAWEAN",
                    "id_regu": 16944,
                    "kode_regu": "BAWEAN.ULC2",
                    "nama_regu": "BAWEAN.ULC2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1961,
                    "avg_durasi_response": 653.6666666666666,
                    "min_durasi_response": 546,
                    "max_durasi_response": 844,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1631,
                    "avg_durasi_recovery": 543.6666666666666,
                    "min_durasi_recovery": 490,
                    "max_durasi_recovery": 608,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534011,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJABAR)",
                    "id_regu": 37979,
                    "kode_regu": "JATIBARANG5.3",
                    "nama_regu": "JATIBARANG5.3",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1095,
                    "avg_durasi_response": 1095,
                    "min_durasi_response": 1095,
                    "max_durasi_response": 1095,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 676,
                    "avg_durasi_recovery": 676,
                    "min_durasi_recovery": 676,
                    "max_durasi_recovery": 676,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435501,
                    "nama_posko": "POSKO ULP ADONARA",
                    "id_regu": 27447,
                    "kode_regu": "UNIT WITIHAMA",
                    "nama_regu": "UNIT WITIHAMA",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21480,
                    "avg_durasi_response": 4296,
                    "min_durasi_response": 1757,
                    "max_durasi_response": 12715,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36534269,
                    "avg_durasi_recovery": 7306853.8,
                    "min_durasi_recovery": 903,
                    "max_durasi_recovery": 36529706,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 327101,
                    "nama_posko": "POSKO ULP PANRITA LOPI",
                    "id_regu": 36217,
                    "kode_regu": "UCOMCENT",
                    "nama_regu": "UCOMCENT",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672756265,
                    "avg_durasi_response": 64336779.42307692,
                    "min_durasi_response": 836,
                    "max_durasi_response": 1672652901,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 37763992,
                    "avg_durasi_recovery": 1452461.2307692308,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 36545637,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 536951,
                    "nama_posko": "POSKO ULP SUKANAGARA",
                    "id_regu": 19205,
                    "kode_regu": "PAGELARAN.52",
                    "nama_regu": "PAGELARAN.52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5677,
                    "avg_durasi_response": 630.7777777777778,
                    "min_durasi_response": 577,
                    "max_durasi_response": 751,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5839,
                    "avg_durasi_recovery": 648.7777777777778,
                    "min_durasi_recovery": 627,
                    "max_durasi_recovery": 692,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523051,
                    "nama_posko": "POSKO ULP KENDAL",
                    "id_regu": 18318,
                    "kode_regu": "52305C",
                    "nama_regu": "52305C",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46284,
                    "avg_durasi_response": 3306,
                    "min_durasi_response": 1922,
                    "max_durasi_response": 6573,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36525665,
                    "avg_durasi_recovery": 2608976.0714285714,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 36510451,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 123011,
                    "nama_posko": "POSKO ULP SIBOLGA KOTA",
                    "id_regu": 35938,
                    "kode_regu": "PORIAHA5",
                    "nama_regu": "PORIAHA5",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1761,
                    "avg_durasi_response": 440.25,
                    "min_durasi_response": 216,
                    "max_durasi_response": 1000,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4811,
                    "avg_durasi_recovery": 1202.75,
                    "min_durasi_recovery": 752,
                    "max_durasi_recovery": 1414,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 320201,
                    "nama_posko": "POSKO ULP DAYA",
                    "id_regu": 18752,
                    "kode_regu": "D MOTOR 1",
                    "nama_regu": "D MOTOR 1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32353,
                    "avg_durasi_response": 1470.590909090909,
                    "min_durasi_response": 726,
                    "max_durasi_response": 4518,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15474,
                    "avg_durasi_recovery": 703.3636363636364,
                    "min_durasi_recovery": 235,
                    "max_durasi_recovery": 1966,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523521,
                    "nama_posko": "POSKO ULP AMBARAWA",
                    "id_regu": 10810,
                    "kode_regu": "LAGA521",
                    "nama_regu": "LAGA521",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6333,
                    "avg_durasi_response": 1583.25,
                    "min_durasi_response": 1138,
                    "max_durasi_response": 1886,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 46620,
                    "avg_durasi_recovery": 11655,
                    "min_durasi_recovery": 958,
                    "max_durasi_recovery": 30943,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 551401,
                    "nama_posko": "POSKO ULP SANUR",
                    "id_regu": 23596,
                    "kode_regu": "SANUR_281",
                    "nama_regu": "SANUR_281",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 132458,
                    "avg_durasi_response": 4730.642857142857,
                    "min_durasi_response": 1117,
                    "max_durasi_response": 8512,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 757991,
                    "avg_durasi_recovery": 27071.10714285714,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 107926,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 514087,
                    "nama_posko": "POSKO ULP WLINGI",
                    "id_regu": 17238,
                    "kode_regu": "Clear Temper",
                    "nama_regu": "Clear Temper",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8461,
                    "avg_durasi_response": 705.0833333333334,
                    "min_durasi_response": 109,
                    "max_durasi_response": 1205,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3165,
                    "avg_durasi_recovery": 263.75,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 781,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329201,
                    "nama_posko": "POSKO ULP PASANGKAYU",
                    "id_regu": 22290,
                    "kode_regu": "PASANGKAYU11",
                    "nama_regu": "PASANGKAYU11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3749,
                    "avg_durasi_response": 937.25,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1331,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4600,
                    "avg_durasi_recovery": 1150,
                    "min_durasi_recovery": 394,
                    "max_durasi_recovery": 1812,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537311,
                    "nama_posko": "POSKO ULP MEDAN SATRIA",
                    "id_regu": 17787,
                    "kode_regu": "MEDAN.53",
                    "nama_regu": "MEDAN.53",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1584,
                    "avg_durasi_response": 792,
                    "min_durasi_response": 717,
                    "max_durasi_response": 867,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2658,
                    "avg_durasi_recovery": 1329,
                    "min_durasi_recovery": 1264,
                    "max_durasi_recovery": 1394,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171311,
                    "nama_posko": "POSKO ULP SIDOMULYO",
                    "id_regu": 19045,
                    "kode_regu": "SIDOMULYO561",
                    "nama_regu": "SIDOMULYO561",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33966,
                    "avg_durasi_response": 1617.4285714285713,
                    "min_durasi_response": 748,
                    "max_durasi_response": 2685,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 16839,
                    "avg_durasi_recovery": 801.8571428571429,
                    "min_durasi_recovery": 93,
                    "max_durasi_recovery": 2362,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566501,
                    "nama_posko": "POSKO SEPATAN",
                    "id_regu": 16266,
                    "kode_regu": "SEPATAN 1",
                    "nama_regu": "SEPATAN 1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672698542,
                    "avg_durasi_response": 128669118.61538461,
                    "min_durasi_response": 746,
                    "max_durasi_response": 1672678602,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109635640,
                    "avg_durasi_recovery": 8433510.76923077,
                    "min_durasi_recovery": 537,
                    "max_durasi_recovery": 36527689,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 533311,
                    "nama_posko": "POSKO ULP SUMBER",
                    "id_regu": 19247,
                    "kode_regu": "PLERED 5.1",
                    "nama_regu": "PLERED 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13260,
                    "avg_durasi_response": 1473.3333333333333,
                    "min_durasi_response": 690,
                    "max_durasi_response": 2411,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11928,
                    "avg_durasi_recovery": 1325.3333333333333,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 2485,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112201,
                    "nama_posko": "POSKO ULP LHOKSEUMAWE",
                    "id_regu": 22766,
                    "kode_regu": "KOTA10.1",
                    "nama_regu": "KOTA10.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8003,
                    "avg_durasi_response": 889.2222222222222,
                    "min_durasi_response": 556,
                    "max_durasi_response": 1565,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8977,
                    "avg_durasi_recovery": 997.4444444444445,
                    "min_durasi_recovery": 555,
                    "max_durasi_recovery": 2024,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149101,
                    "nama_posko": "POSKO ULP KAYU AGUNG",
                    "id_regu": 27096,
                    "kode_regu": "KAJA CEMPAKA",
                    "nama_regu": "KAJA CEMPAKA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4774,
                    "avg_durasi_response": 1591.3333333333333,
                    "min_durasi_response": 1284,
                    "max_durasi_response": 2078,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1320,
                    "avg_durasi_recovery": 440,
                    "min_durasi_recovery": 377,
                    "max_durasi_recovery": 480,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562401,
                    "nama_posko": "POSKO ULP LABUAN",
                    "id_regu": 16217,
                    "kode_regu": "MENES 5.1",
                    "nama_regu": "MENES 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1763,
                    "avg_durasi_response": 1763,
                    "min_durasi_response": 1763,
                    "max_durasi_response": 1763,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1156,
                    "avg_durasi_recovery": 1156,
                    "min_durasi_recovery": 1156,
                    "max_durasi_recovery": 1156,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517102,
                    "nama_posko": "POSKO ULP SUMENEP",
                    "id_regu": 17157,
                    "kode_regu": "SMNP.MS2",
                    "nama_regu": "SMNP.MS2",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68037,
                    "avg_durasi_response": 1744.5384615384614,
                    "min_durasi_response": 494,
                    "max_durasi_response": 4903,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 184383219,
                    "avg_durasi_recovery": 4727774.846153846,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 36499909,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 172601,
                    "nama_posko": "POSKO ULP KALIREJO",
                    "id_regu": 23771,
                    "kode_regu": "PADANG RATU",
                    "nama_regu": "PADANG RATU",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2457,
                    "avg_durasi_response": 2457,
                    "min_durasi_response": 2457,
                    "max_durasi_response": 2457,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 649,
                    "avg_durasi_recovery": 649,
                    "min_durasi_recovery": 649,
                    "max_durasi_recovery": 649,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 318401,
                    "nama_posko": "POSKO ULP PETTA",
                    "id_regu": 22399,
                    "kode_regu": "PAPA102",
                    "nama_regu": "PAPA102",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4052,
                    "avg_durasi_response": 1013,
                    "min_durasi_response": 608,
                    "max_durasi_response": 1253,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 72975452,
                    "avg_durasi_recovery": 18243863,
                    "min_durasi_recovery": 769,
                    "max_durasi_recovery": 36487600,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 182501,
                    "nama_posko": "POSKO ULP DUMAI KOTA",
                    "id_regu": 26725,
                    "kode_regu": "POSKORPT2",
                    "nama_regu": "POSKORPT2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672678920,
                    "avg_durasi_response": 152061720,
                    "min_durasi_response": 515,
                    "max_durasi_response": 1672667733,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36505604,
                    "avg_durasi_recovery": 3318691.272727273,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 36499288,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 114421,
                    "nama_posko": "POSKO ULP JEURAM",
                    "id_regu": 25504,
                    "kode_regu": "A BILIE 10.1",
                    "nama_regu": "A BILIE 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1931,
                    "avg_durasi_response": 482.75,
                    "min_durasi_response": 337,
                    "max_durasi_response": 609,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36528564,
                    "avg_durasi_recovery": 9132141,
                    "min_durasi_recovery": 736,
                    "max_durasi_recovery": 36525437,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535111,
                    "nama_posko": "POSKO ULP SUMEDANG KOTA",
                    "id_regu": 19161,
                    "kode_regu": "SUMEDANG KOTA 5.1",
                    "nama_regu": "SUMEDANG KOTA 5.1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18224,
                    "avg_durasi_response": 959.1578947368421,
                    "min_durasi_response": 469,
                    "max_durasi_response": 1568,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10330,
                    "avg_durasi_recovery": 543.6842105263158,
                    "min_durasi_recovery": 337,
                    "max_durasi_recovery": 1036,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534681,
                    "nama_posko": "POSKO ULP KOSAMBI",
                    "id_regu": 18771,
                    "kode_regu": "KOSAMBI53",
                    "nama_regu": "KOSAMBI53",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5590,
                    "avg_durasi_response": 931.6666666666666,
                    "min_durasi_response": 715,
                    "max_durasi_response": 1458,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5757,
                    "avg_durasi_recovery": 959.5,
                    "min_durasi_recovery": 532,
                    "max_durasi_recovery": 1715,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 183091,
                    "nama_posko": "POSKO ULP TANJUNGPINANG KOTA",
                    "id_regu": 19589,
                    "kode_regu": "YANTEK TPI 02",
                    "nama_regu": "YANTEK TPI 02",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1822,
                    "avg_durasi_response": 911,
                    "min_durasi_response": 602,
                    "max_durasi_response": 1220,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1147,
                    "avg_durasi_recovery": 573.5,
                    "min_durasi_recovery": 270,
                    "max_durasi_recovery": 877,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 415201,
                    "nama_posko": "POSKO ULP JAILOLO",
                    "id_regu": 31016,
                    "kode_regu": "MOBIL JAILOLO 5.1",
                    "nama_regu": "MOBIL JAILOLO 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6464,
                    "avg_durasi_response": 2154.6666666666665,
                    "min_durasi_response": 1160,
                    "max_durasi_response": 3673,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8026,
                    "avg_durasi_recovery": 2675.3333333333335,
                    "min_durasi_recovery": 2111,
                    "max_durasi_recovery": 3658,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441101,
                    "nama_posko": "POSKO ULP CAKRANEGARA",
                    "id_regu": 19559,
                    "kode_regu": "LACAK1",
                    "nama_regu": "LACAK1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 143944,
                    "avg_durasi_response": 4643.354838709677,
                    "min_durasi_response": 1006,
                    "max_durasi_response": 8463,
                    "total_dibawah_sla_response": 31,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256287969,
                    "avg_durasi_recovery": 8267353.838709678,
                    "min_durasi_recovery": 838,
                    "max_durasi_recovery": 36540716,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 16
                },
                {
                    "id_posko": 131051,
                    "nama_posko": "POSKO ULP LUBUK ALUNG",
                    "id_regu": 19803,
                    "kode_regu": "LUBUK ALUNG",
                    "nama_regu": "LUBUK ALUNG",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26806,
                    "avg_durasi_response": 1914.7142857142858,
                    "min_durasi_response": 1049,
                    "max_durasi_response": 3099,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36530535,
                    "avg_durasi_recovery": 2609323.9285714286,
                    "min_durasi_recovery": 333,
                    "max_durasi_recovery": 36515913,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 322801,
                    "nama_posko": "POSKO ULP TELLU BOCCOE",
                    "id_regu": 22155,
                    "kode_regu": "UNIT.TNRA",
                    "nama_regu": "UNIT.TNRA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 902,
                    "avg_durasi_response": 902,
                    "min_durasi_response": 902,
                    "max_durasi_response": 902,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 421,
                    "avg_durasi_recovery": 421,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 421,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521091,
                    "nama_posko": "POSKO ULP YOGYAKARTA KOTA",
                    "id_regu": 37424,
                    "kode_regu": "YANDAL JOGJA 11",
                    "nama_regu": "YANDAL JOGJA 11",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52575,
                    "avg_durasi_response": 3755.3571428571427,
                    "min_durasi_response": 1686,
                    "max_durasi_response": 6295,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17872,
                    "avg_durasi_recovery": 1276.5714285714287,
                    "min_durasi_recovery": 606,
                    "max_durasi_recovery": 2726,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 325201,
                    "nama_posko": "POSKO ULP BARRU",
                    "id_regu": 33317,
                    "kode_regu": "BARRU6",
                    "nama_regu": "BARRU6",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672661604,
                    "avg_durasi_response": 334532320.8,
                    "min_durasi_response": 516,
                    "max_durasi_response": 1672656168,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2748,
                    "avg_durasi_recovery": 549.6,
                    "min_durasi_recovery": 218,
                    "max_durasi_recovery": 959,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562101,
                    "nama_posko": "POSKO ULP RANGKASBITUNG",
                    "id_regu": 16201,
                    "kode_regu": "CITOREK 5.1",
                    "nama_regu": "CITOREK 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2201,
                    "avg_durasi_response": 733.6666666666666,
                    "min_durasi_response": 696,
                    "max_durasi_response": 781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3301,
                    "avg_durasi_recovery": 1100.3333333333333,
                    "min_durasi_recovery": 928,
                    "max_durasi_recovery": 1252,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535311,
                    "nama_posko": "POSKO ULP MAJALAYA",
                    "id_regu": 18854,
                    "kode_regu": "MAKOTA51",
                    "nama_regu": "MAKOTA51",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18730,
                    "avg_durasi_response": 814.3478260869565,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1724,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12121,
                    "avg_durasi_recovery": 527,
                    "min_durasi_recovery": 185,
                    "max_durasi_recovery": 1977,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533211,
                    "nama_posko": "POSKO ULP KUNINGAN",
                    "id_regu": 19226,
                    "kode_regu": "CIKIJING 5.1",
                    "nama_regu": "CIKIJING 5.1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7741,
                    "avg_durasi_response": 967.625,
                    "min_durasi_response": 585,
                    "max_durasi_response": 1578,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535677,
                    "avg_durasi_recovery": 4566959.625,
                    "min_durasi_recovery": 258,
                    "max_durasi_recovery": 36529910,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 311701,
                    "nama_posko": "POSKO ULP AMURANG",
                    "id_regu": 32697,
                    "kode_regu": "TATELI 10.2",
                    "nama_regu": "TATELI 10.2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3647,
                    "avg_durasi_response": 1823.5,
                    "min_durasi_response": 1505,
                    "max_durasi_response": 2142,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1181,
                    "avg_durasi_recovery": 590.5,
                    "min_durasi_recovery": 447,
                    "max_durasi_recovery": 734,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161101,
                    "nama_posko": "POSKO ULP SUNGAILIAT",
                    "id_regu": 17888,
                    "kode_regu": "SGK.YANTEK08",
                    "nama_regu": "SGK.YANTEK08",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3645,
                    "avg_durasi_response": 1215,
                    "min_durasi_response": 522,
                    "max_durasi_response": 1712,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1451991,
                    "avg_durasi_recovery": 483997,
                    "min_durasi_recovery": 589,
                    "max_durasi_recovery": 1449668,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 534821,
                    "nama_posko": "POSKO ULP RENGASDENGKLOK",
                    "id_regu": 18764,
                    "kode_regu": "DENGKLOK52",
                    "nama_regu": "DENGKLOK52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13637,
                    "avg_durasi_response": 1515.2222222222222,
                    "min_durasi_response": 637,
                    "max_durasi_response": 2199,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36521799,
                    "avg_durasi_recovery": 4057977.6666666665,
                    "min_durasi_recovery": 456,
                    "max_durasi_recovery": 36514797,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536811,
                    "nama_posko": "POSKO ULP MANDE",
                    "id_regu": 32930,
                    "kode_regu": "CIRANJANG.51",
                    "nama_regu": "CIRANJANG.51",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8882,
                    "avg_durasi_response": 888.2,
                    "min_durasi_response": 275,
                    "max_durasi_response": 1700,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5931,
                    "avg_durasi_recovery": 593.1,
                    "min_durasi_recovery": 295,
                    "max_durasi_recovery": 900,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534441,
                    "nama_posko": "POSKO ULP PURWAKARTA KOTA",
                    "id_regu": 19643,
                    "kode_regu": "PAGADEN 51",
                    "nama_regu": "PAGADEN 51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 745,
                    "avg_durasi_response": 745,
                    "min_durasi_response": 745,
                    "max_durasi_response": 745,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1285,
                    "avg_durasi_recovery": 1285,
                    "min_durasi_recovery": 1285,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511212,
                    "nama_posko": "POSKO ULP SIDAYU",
                    "id_regu": 16936,
                    "kode_regu": "SIDAYU 13",
                    "nama_regu": "SIDAYU 13",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18924,
                    "avg_durasi_response": 822.7826086956521,
                    "min_durasi_response": 366,
                    "max_durasi_response": 1294,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36530410,
                    "avg_durasi_recovery": 1588278.6956521738,
                    "min_durasi_recovery": 444,
                    "max_durasi_recovery": 36507704,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 127100,
                    "nama_posko": "POSKO ULP GUNUNG SITOLI",
                    "id_regu": 35718,
                    "kode_regu": "LAHEWA",
                    "nama_regu": "LAHEWA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1779,
                    "avg_durasi_response": 889.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 1058,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3039,
                    "avg_durasi_recovery": 1519.5,
                    "min_durasi_recovery": 263,
                    "max_durasi_recovery": 2776,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122144,
                    "nama_posko": "POSKO ULP STABAT",
                    "id_regu": 22793,
                    "kode_regu": "STABAT25",
                    "nama_regu": "STABAT25",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2035,
                    "avg_durasi_response": 2035,
                    "min_durasi_response": 2035,
                    "max_durasi_response": 2035,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1328,
                    "avg_durasi_recovery": 1328,
                    "min_durasi_recovery": 1328,
                    "max_durasi_recovery": 1328,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443401,
                    "nama_posko": "POSKO ULP BIMA KOTA",
                    "id_regu": 30156,
                    "kode_regu": "ULC BIMA",
                    "nama_regu": "ULC BIMA",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10238,
                    "avg_durasi_response": 1279.75,
                    "min_durasi_response": 720,
                    "max_durasi_response": 2546,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4095,
                    "avg_durasi_recovery": 511.875,
                    "min_durasi_recovery": 293,
                    "max_durasi_recovery": 970,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 324101,
                    "nama_posko": "POSKO ULP SAWITTO",
                    "id_regu": 22273,
                    "kode_regu": "SAWITTO1",
                    "nama_regu": "SAWITTO1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1194,
                    "avg_durasi_response": 1194,
                    "min_durasi_response": 1194,
                    "max_durasi_response": 1194,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 257,
                    "avg_durasi_recovery": 257,
                    "min_durasi_recovery": 257,
                    "max_durasi_recovery": 257,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 124133,
                    "nama_posko": "POSKO ULP SIPIROK",
                    "id_regu": 21299,
                    "kode_regu": "SIPIROK1",
                    "nama_regu": "SIPIROK1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1103,
                    "avg_durasi_response": 551.5,
                    "min_durasi_response": 349,
                    "max_durasi_response": 754,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36550316,
                    "avg_durasi_recovery": 18275158,
                    "min_durasi_recovery": 827,
                    "max_durasi_recovery": 36549489,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 129071,
                    "nama_posko": "POSKO ULP PANGURURAN",
                    "id_regu": 21323,
                    "kode_regu": "PANGURURAN5",
                    "nama_regu": "PANGURURAN5",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1417,
                    "avg_durasi_response": 472.3333333333333,
                    "min_durasi_response": 372,
                    "max_durasi_response": 571,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1435,
                    "avg_durasi_recovery": 478.3333333333333,
                    "min_durasi_recovery": 211,
                    "max_durasi_recovery": 918,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172801,
                    "nama_posko": "POSKO ULP SUKADANA (LAMPUNG)",
                    "id_regu": 23757,
                    "kode_regu": "SUKADANA",
                    "nama_regu": "SUKADANA",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17572,
                    "avg_durasi_response": 1952.4444444444443,
                    "min_durasi_response": 1431,
                    "max_durasi_response": 2760,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12409,
                    "avg_durasi_recovery": 1378.7777777777778,
                    "min_durasi_recovery": 741,
                    "max_durasi_recovery": 1977,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521091,
                    "nama_posko": "POSKO ULP YOGYAKARTA KOTA",
                    "id_regu": 37424,
                    "kode_regu": "YANDAL JOGJA 11",
                    "nama_regu": "YANDAL JOGJA 11",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52575,
                    "avg_durasi_response": 3755.3571428571427,
                    "min_durasi_response": 1686,
                    "max_durasi_response": 6295,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17872,
                    "avg_durasi_recovery": 1276.5714285714287,
                    "min_durasi_recovery": 606,
                    "max_durasi_recovery": 2726,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 116601,
                    "nama_posko": "POSKO ULP SIGLI",
                    "id_regu": 25219,
                    "kode_regu": "SIGLI KOTA 10.2",
                    "nama_regu": "SIGLI KOTA 10.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1236,
                    "avg_durasi_response": 1236,
                    "min_durasi_response": 1236,
                    "max_durasi_response": 1236,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 559,
                    "avg_durasi_recovery": 559,
                    "min_durasi_recovery": 559,
                    "max_durasi_recovery": 559,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538111,
                    "nama_posko": "POSKO ULP CIPAYUNG",
                    "id_regu": 18937,
                    "kode_regu": "LIDO",
                    "nama_regu": "LIDO",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8209,
                    "avg_durasi_response": 912.1111111111111,
                    "min_durasi_response": 669,
                    "max_durasi_response": 1518,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8579,
                    "avg_durasi_recovery": 953.2222222222222,
                    "min_durasi_recovery": 159,
                    "max_durasi_recovery": 3361,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532111,
                    "nama_posko": "POSKO ULP PANGANDARAN",
                    "id_regu": 19368,
                    "kode_regu": "CIGUGUR 5.1",
                    "nama_regu": "CIGUGUR 5.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6519,
                    "avg_durasi_response": 651.9,
                    "min_durasi_response": 330,
                    "max_durasi_response": 1116,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3840,
                    "avg_durasi_recovery": 384,
                    "min_durasi_recovery": 240,
                    "max_durasi_recovery": 525,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322401,
                    "nama_posko": "POSKO ULP SENGKANG",
                    "id_regu": 22136,
                    "kode_regu": "UNIT.PMMNA",
                    "nama_regu": "UNIT.PMMNA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2571,
                    "avg_durasi_response": 1285.5,
                    "min_durasi_response": 1111,
                    "max_durasi_response": 1460,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1325,
                    "avg_durasi_recovery": 662.5,
                    "min_durasi_recovery": 604,
                    "max_durasi_recovery": 721,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224601,
                    "nama_posko": "POSKO ULP NANGA BULIK",
                    "id_regu": 21118,
                    "kode_regu": "NANGA BULIK 11.1",
                    "nama_regu": "NANGA BULIK 11.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672679252,
                    "avg_durasi_response": 418169813,
                    "min_durasi_response": 964,
                    "max_durasi_response": 1672676190,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3609,
                    "avg_durasi_recovery": 902.25,
                    "min_durasi_recovery": 624,
                    "max_durasi_recovery": 1420,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 545301,
                    "nama_posko": "POSKO MARUNDA",
                    "id_regu": 13651,
                    "kode_regu": "REGU YANTEK UNGU 3",
                    "nama_regu": "REGU YANTEK UNGU 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42358,
                    "avg_durasi_response": 3025.5714285714284,
                    "min_durasi_response": 1701,
                    "max_durasi_response": 6501,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 56806,
                    "avg_durasi_recovery": 4057.5714285714284,
                    "min_durasi_recovery": 153,
                    "max_durasi_recovery": 17684,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 427101,
                    "nama_posko": "POSKO ULP NABIRE KOTA",
                    "id_regu": 39812,
                    "kode_regu": "NABIRE11",
                    "nama_regu": "NABIRE11",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11348,
                    "avg_durasi_response": 1260.888888888889,
                    "min_durasi_response": 695,
                    "max_durasi_response": 1772,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8164,
                    "avg_durasi_recovery": 907.1111111111111,
                    "min_durasi_recovery": 428,
                    "max_durasi_recovery": 1607,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520581,
                    "nama_posko": "POSKO ULP SRAGEN",
                    "id_regu": 28737,
                    "kode_regu": "SKA 58 URC2 kota",
                    "nama_regu": "SKA 58 URC2 kota",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5540,
                    "avg_durasi_response": 923.3333333333334,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1421,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36511972,
                    "avg_durasi_recovery": 6085328.666666667,
                    "min_durasi_recovery": 877,
                    "max_durasi_recovery": 36506731,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 172201,
                    "nama_posko": "POSKO ULP BANDAR JAYA",
                    "id_regu": 24143,
                    "kode_regu": "BANDARMATARAM",
                    "nama_regu": "BANDARMATARAM",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672680693,
                    "avg_durasi_response": 152061881.1818182,
                    "min_durasi_response": 862,
                    "max_durasi_response": 1672666182,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17632,
                    "avg_durasi_recovery": 1602.909090909091,
                    "min_durasi_recovery": 851,
                    "max_durasi_recovery": 2514,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511065,
                    "nama_posko": "POSKO ULP EMBONG WUNGU",
                    "id_regu": 8956,
                    "kode_regu": "EWG-17",
                    "nama_regu": "EWG-17",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7041,
                    "avg_durasi_response": 1173.5,
                    "min_durasi_response": 841,
                    "max_durasi_response": 1522,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7814,
                    "avg_durasi_recovery": 1302.3333333333333,
                    "min_durasi_recovery": 597,
                    "max_durasi_recovery": 2484,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 319501,
                    "nama_posko": "POSKO ULP LUWUK",
                    "id_regu": 32543,
                    "kode_regu": "BALANTAK10.1",
                    "nama_regu": "BALANTAK10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 867,
                    "avg_durasi_response": 867,
                    "min_durasi_response": 867,
                    "max_durasi_response": 867,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 957,
                    "avg_durasi_recovery": 957,
                    "min_durasi_recovery": 957,
                    "max_durasi_recovery": 957,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172101,
                    "nama_posko": "POSKO ULP SRIBAWONO",
                    "id_regu": 25617,
                    "kode_regu": "TRIDATU",
                    "nama_regu": "TRIDATU",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7291,
                    "avg_durasi_response": 1822.75,
                    "min_durasi_response": 1277,
                    "max_durasi_response": 2768,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6537,
                    "avg_durasi_recovery": 1634.25,
                    "min_durasi_recovery": 757,
                    "max_durasi_recovery": 2026,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535751,
                    "nama_posko": "POSKO ULP KOPO",
                    "id_regu": 17937,
                    "kode_regu": "KOPO 52",
                    "nama_regu": "KOPO 52",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26651,
                    "avg_durasi_response": 2050.076923076923,
                    "min_durasi_response": 657,
                    "max_durasi_response": 3680,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17275,
                    "avg_durasi_recovery": 1328.8461538461538,
                    "min_durasi_recovery": 269,
                    "max_durasi_recovery": 3699,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517405,
                    "nama_posko": "POSKO ULP KAMAL",
                    "id_regu": 28298,
                    "kode_regu": "KML.ULC.KJ",
                    "nama_regu": "KML.ULC.KJ",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9431,
                    "avg_durasi_response": 1047.888888888889,
                    "min_durasi_response": 640,
                    "max_durasi_response": 1547,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36599626,
                    "avg_durasi_recovery": 4066625.111111111,
                    "min_durasi_recovery": 428,
                    "max_durasi_recovery": 36532916,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 537031,
                    "nama_posko": "POSKO ULP CIKARANG KOTA",
                    "id_regu": 27580,
                    "kode_regu": "CIKO.FR1",
                    "nama_regu": "CIKO.FR1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10551,
                    "avg_durasi_response": 1172.3333333333333,
                    "min_durasi_response": 887,
                    "max_durasi_response": 1531,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 38737,
                    "avg_durasi_recovery": 4304.111111111111,
                    "min_durasi_recovery": 654,
                    "max_durasi_recovery": 25726,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 181201,
                    "nama_posko": "POSKO ULP SIMPANG TIGA",
                    "id_regu": 19608,
                    "kode_regu": "Yantek8",
                    "nama_regu": "Yantek8",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4379,
                    "avg_durasi_response": 1459.6666666666667,
                    "min_durasi_response": 1376,
                    "max_durasi_response": 1616,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2850,
                    "avg_durasi_recovery": 950,
                    "min_durasi_recovery": 944,
                    "max_durasi_recovery": 957,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "id_regu": 12992,
                    "kode_regu": "Y- DENPASAR 284",
                    "nama_regu": "Y- DENPASAR 284",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672834828,
                    "avg_durasi_response": 49201024.35294118,
                    "min_durasi_response": 1516,
                    "max_durasi_response": 1672640930,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 146389148,
                    "avg_durasi_recovery": 4305563.176470588,
                    "min_durasi_recovery": 233,
                    "max_durasi_recovery": 36544922,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 423301,
                    "nama_posko": "POSKO ULP AIMAS",
                    "id_regu": 39769,
                    "kode_regu": "AIMAS 21",
                    "nama_regu": "AIMAS 21",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32443,
                    "avg_durasi_response": 2027.6875,
                    "min_durasi_response": 871,
                    "max_durasi_response": 3944,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73011584,
                    "avg_durasi_recovery": 4563224,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 36500454,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 517151,
                    "nama_posko": "POSKO ULP KEPULAUAN KANGEAN",
                    "id_regu": 36280,
                    "kode_regu": "ULC SAPUDI",
                    "nama_regu": "ULC SAPUDI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8336,
                    "avg_durasi_response": 1190.857142857143,
                    "min_durasi_response": 715,
                    "max_durasi_response": 2778,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7070,
                    "avg_durasi_recovery": 1010,
                    "min_durasi_recovery": 65,
                    "max_durasi_recovery": 1936,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131081,
                    "nama_posko": "POSKO ULP BALAI SELASA",
                    "id_regu": 21714,
                    "kode_regu": "AIR HAJI",
                    "nama_regu": "AIR HAJI",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4820,
                    "avg_durasi_response": 964,
                    "min_durasi_response": 345,
                    "max_durasi_response": 1514,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8132,
                    "avg_durasi_recovery": 1626.4,
                    "min_durasi_recovery": 625,
                    "max_durasi_recovery": 2619,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231561,
                    "nama_posko": "POSKO ULP SAMARINDA ULU",
                    "id_regu": 33723,
                    "kode_regu": "KOTA 8.2",
                    "nama_regu": "KOTA 8.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672691211,
                    "avg_durasi_response": 1672691211,
                    "min_durasi_response": 1672691211,
                    "max_durasi_response": 1672691211,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36496476,
                    "avg_durasi_recovery": 36496476,
                    "min_durasi_recovery": 36496476,
                    "max_durasi_recovery": 36496476,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 181901,
                    "nama_posko": "POSKO ULP BANGKINANG",
                    "id_regu": 19616,
                    "kode_regu": "Posko1",
                    "nama_regu": "Posko1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22598,
                    "avg_durasi_response": 3228.285714285714,
                    "min_durasi_response": 678,
                    "max_durasi_response": 6902,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9240,
                    "avg_durasi_recovery": 1320,
                    "min_durasi_recovery": 655,
                    "max_durasi_recovery": 3592,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321111,
                    "nama_posko": "POSKO ULP PANAKKUKANG",
                    "id_regu": 18739,
                    "kode_regu": "P MOTOR 1",
                    "nama_regu": "P MOTOR 1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24066,
                    "avg_durasi_response": 2005.5,
                    "min_durasi_response": 1374,
                    "max_durasi_response": 3026,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36530136,
                    "avg_durasi_recovery": 3044178,
                    "min_durasi_recovery": 680,
                    "max_durasi_recovery": 36515526,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 517203,
                    "nama_posko": "POSKO ULP SAMPANG",
                    "id_regu": 17150,
                    "kode_regu": "KJ TORJUN",
                    "nama_regu": "KJ TORJUN",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672665396,
                    "avg_durasi_response": 119476099.71428572,
                    "min_durasi_response": 692,
                    "max_durasi_response": 1672653713,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 157486,
                    "avg_durasi_recovery": 11249,
                    "min_durasi_recovery": 1008,
                    "max_durasi_recovery": 59718,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 522591,
                    "nama_posko": "POSKO ULP BALAPULANG",
                    "id_regu": 18231,
                    "kode_regu": "52259.B",
                    "nama_regu": "52259.B",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6674,
                    "avg_durasi_response": 1112.3333333333333,
                    "min_durasi_response": 832,
                    "max_durasi_response": 1567,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5745,
                    "avg_durasi_recovery": 957.5,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 1339,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435001,
                    "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "id_regu": 27437,
                    "kode_regu": "LELA",
                    "nama_regu": "LELA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6252,
                    "avg_durasi_response": 1563,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1732,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5361,
                    "avg_durasi_recovery": 1340.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1967,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 427201,
                    "nama_posko": "POSKO ULP ENAROTALI",
                    "id_regu": 39817,
                    "kode_regu": "PANIAI11",
                    "nama_regu": "PANIAI11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15283,
                    "avg_durasi_response": 3820.75,
                    "min_durasi_response": 1520,
                    "max_durasi_response": 9276,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 490,
                    "avg_durasi_recovery": 122.5,
                    "min_durasi_recovery": 51,
                    "max_durasi_recovery": 257,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222101,
                    "nama_posko": "POSKO ULP RANTAU",
                    "id_regu": 26542,
                    "kode_regu": "RANTAU 11",
                    "nama_regu": "RANTAU 11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2495,
                    "avg_durasi_response": 1247.5,
                    "min_durasi_response": 1013,
                    "max_durasi_response": 1482,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2905,
                    "avg_durasi_recovery": 1452.5,
                    "min_durasi_recovery": 1286,
                    "max_durasi_recovery": 1619,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326201,
                    "nama_posko": "POSKO ULP MAKALE",
                    "id_regu": 6572,
                    "kode_regu": "MAKALE",
                    "nama_regu": "MAKALE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2658,
                    "avg_durasi_response": 886,
                    "min_durasi_response": 438,
                    "max_durasi_response": 1260,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36514688,
                    "avg_durasi_recovery": 12171562.666666666,
                    "min_durasi_recovery": 66,
                    "max_durasi_recovery": 36514428,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 561401,
                    "nama_posko": "POSKO ULP CIKANDE",
                    "id_regu": 16307,
                    "kode_regu": "PONTANG 5.1",
                    "nama_regu": "PONTANG 5.1",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15164,
                    "avg_durasi_response": 1378.5454545454545,
                    "min_durasi_response": 898,
                    "max_durasi_response": 1886,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9363,
                    "avg_durasi_recovery": 851.1818181818181,
                    "min_durasi_recovery": 291,
                    "max_durasi_recovery": 1825,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 146601,
                    "nama_posko": "POSKO ULP ARGA MAKMUR",
                    "id_regu": 20211,
                    "kode_regu": "RAGA51",
                    "nama_regu": "RAGA51",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3783,
                    "avg_durasi_response": 1891.5,
                    "min_durasi_response": 1010,
                    "max_durasi_response": 2773,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 975,
                    "avg_durasi_recovery": 487.5,
                    "min_durasi_recovery": 278,
                    "max_durasi_recovery": 697,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521541,
                    "nama_posko": "POSKO ULP BOROBUDUR",
                    "id_regu": 33943,
                    "kode_regu": "MGL.URC1 BOROBUDUR",
                    "nama_regu": "MGL.URC1 BOROBUDUR",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706814,
                    "avg_durasi_response": 104544175.875,
                    "min_durasi_response": 684,
                    "max_durasi_response": 1672687609,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 18984,
                    "avg_durasi_recovery": 1186.5,
                    "min_durasi_recovery": 692,
                    "max_durasi_recovery": 2410,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184501,
                    "nama_posko": "POSKO ULP AIR MOLEK",
                    "id_regu": 20313,
                    "kode_regu": "MOLEK 10",
                    "nama_regu": "MOLEK 10",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9738,
                    "avg_durasi_response": 749.0769230769231,
                    "min_durasi_response": 632,
                    "max_durasi_response": 1135,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8306,
                    "avg_durasi_recovery": 638.9230769230769,
                    "min_durasi_recovery": 362,
                    "max_durasi_recovery": 944,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513541,
                    "nama_posko": "POSKO ULP PANDAAN",
                    "id_regu": 25145,
                    "kode_regu": "PANDAANYANDAL",
                    "nama_regu": "PANDAANYANDAL",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14388,
                    "avg_durasi_response": 1598.6666666666667,
                    "min_durasi_response": 674,
                    "max_durasi_response": 2326,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36505314,
                    "avg_durasi_recovery": 4056146,
                    "min_durasi_recovery": 179,
                    "max_durasi_recovery": 36501506,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 566501,
                    "nama_posko": "POSKO SEPATAN",
                    "id_regu": 16266,
                    "kode_regu": "SEPATAN 1",
                    "nama_regu": "SEPATAN 1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672698542,
                    "avg_durasi_response": 128669118.61538461,
                    "min_durasi_response": 746,
                    "max_durasi_response": 1672678602,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109635640,
                    "avg_durasi_recovery": 8433510.76923077,
                    "min_durasi_recovery": 537,
                    "max_durasi_recovery": 36527689,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 142401,
                    "nama_posko": "POSKO ULP MARIANA",
                    "id_regu": 29185,
                    "kode_regu": "MARIANA941",
                    "nama_regu": "MARIANA941",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1092,
                    "avg_durasi_response": 1092,
                    "min_durasi_response": 1092,
                    "max_durasi_response": 1092,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1205,
                    "avg_durasi_recovery": 1205,
                    "min_durasi_recovery": 1205,
                    "max_durasi_recovery": 1205,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535671,
                    "nama_posko": "POSKO ULP CIJAWURA",
                    "id_regu": 17923,
                    "kode_regu": "CIJAWURA 52",
                    "nama_regu": "CIJAWURA 52",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672720440,
                    "avg_durasi_response": 119480031.42857143,
                    "min_durasi_response": 861,
                    "max_durasi_response": 1672700234,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 18612,
                    "avg_durasi_recovery": 1329.4285714285713,
                    "min_durasi_recovery": 302,
                    "max_durasi_recovery": 3577,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131031,
                    "nama_posko": "POSKO ULP INDARUNG",
                    "id_regu": 19798,
                    "kode_regu": "INDARUNG01",
                    "nama_regu": "INDARUNG01",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672653307,
                    "avg_durasi_response": 92925183.72222222,
                    "min_durasi_response": 671,
                    "max_durasi_response": 1672625361,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36563787,
                    "avg_durasi_recovery": 2031321.5,
                    "min_durasi_recovery": 360,
                    "max_durasi_recovery": 36538386,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 561101,
                    "nama_posko": "POSKO ULP SERANG KOTA",
                    "id_regu": 16240,
                    "kode_regu": "BAROS 5.1",
                    "nama_regu": "BAROS 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2424,
                    "avg_durasi_response": 1212,
                    "min_durasi_response": 1032,
                    "max_durasi_response": 1392,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2142,
                    "avg_durasi_recovery": 1071,
                    "min_durasi_recovery": 996,
                    "max_durasi_recovery": 1146,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525041,
                    "nama_posko": "POSKO ULP KEBUMEN",
                    "id_regu": 18203,
                    "kode_regu": "52504F POS WADASLINTANG",
                    "nama_regu": "52504F POS WADASLINTANG",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13381,
                    "avg_durasi_response": 955.7857142857143,
                    "min_durasi_response": 517,
                    "max_durasi_response": 2082,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6880,
                    "avg_durasi_recovery": 491.42857142857144,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 744,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521541,
                    "nama_posko": "POSKO ULP BOROBUDUR",
                    "id_regu": 33943,
                    "kode_regu": "MGL.URC1 BOROBUDUR",
                    "nama_regu": "MGL.URC1 BOROBUDUR",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706814,
                    "avg_durasi_response": 104544175.875,
                    "min_durasi_response": 684,
                    "max_durasi_response": 1672687609,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 18984,
                    "avg_durasi_recovery": 1186.5,
                    "min_durasi_recovery": 692,
                    "max_durasi_recovery": 2410,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172201,
                    "nama_posko": "POSKO ULP BANDAR JAYA",
                    "id_regu": 24143,
                    "kode_regu": "BANDARMATARAM",
                    "nama_regu": "BANDARMATARAM",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672680693,
                    "avg_durasi_response": 152061881.1818182,
                    "min_durasi_response": 862,
                    "max_durasi_response": 1672666182,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17632,
                    "avg_durasi_recovery": 1602.909090909091,
                    "min_durasi_recovery": 851,
                    "max_durasi_recovery": 2514,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131081,
                    "nama_posko": "POSKO ULP BALAI SELASA",
                    "id_regu": 21714,
                    "kode_regu": "AIR HAJI",
                    "nama_regu": "AIR HAJI",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4820,
                    "avg_durasi_response": 964,
                    "min_durasi_response": 345,
                    "max_durasi_response": 1514,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8132,
                    "avg_durasi_recovery": 1626.4,
                    "min_durasi_recovery": 625,
                    "max_durasi_recovery": 2619,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231121,
                    "nama_posko": "POSKO ULP TENGGARONG",
                    "id_regu": 33749,
                    "kode_regu": "TENGGARONG 8.2",
                    "nama_regu": "TENGGARONG 8.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24865,
                    "avg_durasi_response": 3552.1428571428573,
                    "min_durasi_response": 1415,
                    "max_durasi_response": 8070,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516195,
                    "avg_durasi_recovery": 5216599.285714285,
                    "min_durasi_recovery": 47,
                    "max_durasi_recovery": 36507289,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 316501,
                    "nama_posko": "POSKO ULP TELAGA",
                    "id_regu": 27802,
                    "kode_regu": "BILUNG10.1",
                    "nama_regu": "BILUNG10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1577,
                    "avg_durasi_response": 1577,
                    "min_durasi_response": 1577,
                    "max_durasi_response": 1577,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 661,
                    "avg_durasi_recovery": 661,
                    "min_durasi_recovery": 661,
                    "max_durasi_recovery": 661,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520521,
                    "nama_posko": "POSKO ULP MANAHAN",
                    "id_regu": 18963,
                    "kode_regu": "SKA MNH 521",
                    "nama_regu": "SKA MNH 521",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29437,
                    "avg_durasi_response": 1839.8125,
                    "min_durasi_response": 712,
                    "max_durasi_response": 5626,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18780,
                    "avg_durasi_recovery": 1173.75,
                    "min_durasi_recovery": 248,
                    "max_durasi_recovery": 3130,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514579,
                    "nama_posko": "POSKO ULP PACET",
                    "id_regu": 17079,
                    "kode_regu": "PACET.MS1",
                    "nama_regu": "PACET.MS1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6270,
                    "avg_durasi_response": 1045,
                    "min_durasi_response": 870,
                    "max_durasi_response": 1188,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36652,
                    "avg_durasi_recovery": 6108.666666666667,
                    "min_durasi_recovery": 466,
                    "max_durasi_recovery": 12215,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 141201,
                    "nama_posko": "POSKO ULP SUKARAME",
                    "id_regu": 5272,
                    "kode_regu": "REGU POSKO RAYON SUKARAME",
                    "nama_regu": "REGU POSKO RAYON SUKARAME",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2267,
                    "avg_durasi_response": 2267,
                    "min_durasi_response": 2267,
                    "max_durasi_response": 2267,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36532425,
                    "avg_durasi_recovery": 36532425,
                    "min_durasi_recovery": 36532425,
                    "max_durasi_recovery": 36532425,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 537021,
                    "nama_posko": "POSKO ULP CIBITUNG",
                    "id_regu": 31156,
                    "kode_regu": "KLJY.52",
                    "nama_regu": "KLJY.52",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26553,
                    "avg_durasi_response": 1264.4285714285713,
                    "min_durasi_response": 839,
                    "max_durasi_response": 2376,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 70718,
                    "avg_durasi_recovery": 3367.5238095238096,
                    "min_durasi_recovery": 338,
                    "max_durasi_recovery": 55087,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 163001,
                    "nama_posko": "POSKO ULP TANJUNG PANDAN",
                    "id_regu": 27041,
                    "kode_regu": "YANTEK 6",
                    "nama_regu": "YANTEK 6",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4152,
                    "avg_durasi_response": 1038,
                    "min_durasi_response": 813,
                    "max_durasi_response": 1223,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3256,
                    "avg_durasi_recovery": 814,
                    "min_durasi_recovery": 413,
                    "max_durasi_recovery": 1270,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "id_regu": 22026,
                    "kode_regu": "32030.MOTOR1",
                    "nama_regu": "32030.MOTOR1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2701,
                    "avg_durasi_response": 1350.5,
                    "min_durasi_response": 735,
                    "max_durasi_response": 1966,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2201,
                    "avg_durasi_recovery": 1100.5,
                    "min_durasi_recovery": 711,
                    "max_durasi_recovery": 1490,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 124011,
                    "nama_posko": "POSKO ULP SIDIMPUAN KOTA",
                    "id_regu": 31559,
                    "kode_regu": "PSPKOTA5",
                    "nama_regu": "PSPKOTA5",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3445,
                    "avg_durasi_response": 1148.3333333333333,
                    "min_durasi_response": 840,
                    "max_durasi_response": 1344,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 718,
                    "avg_durasi_recovery": 239.33333333333334,
                    "min_durasi_recovery": 208,
                    "max_durasi_recovery": 272,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553305,
                    "nama_posko": "POSKO ULP NEGARA",
                    "id_regu": 15816,
                    "kode_regu": "NGR-ULC",
                    "nama_regu": "NGR-ULC",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672695912,
                    "avg_durasi_response": 128668916.3076923,
                    "min_durasi_response": 362,
                    "max_durasi_response": 1672676200,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36552512,
                    "avg_durasi_recovery": 2811731.6923076925,
                    "min_durasi_recovery": 591,
                    "max_durasi_recovery": 36508631,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 513123,
                    "nama_posko": "POSKO ULP BLIMBING",
                    "id_regu": 17198,
                    "kode_regu": "BLMBG.ULC1",
                    "nama_regu": "BLMBG.ULC1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672670683,
                    "avg_durasi_response": 128666975.61538461,
                    "min_durasi_response": 1174,
                    "max_durasi_response": 1672653914,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6950,
                    "avg_durasi_recovery": 534.6153846153846,
                    "min_durasi_recovery": 270,
                    "max_durasi_recovery": 886,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 424501,
                    "nama_posko": "POSKO ULP WASIOR",
                    "id_regu": 39806,
                    "kode_regu": "WASIOR11",
                    "nama_regu": "WASIOR11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7420,
                    "avg_durasi_response": 1855,
                    "min_durasi_response": 1709,
                    "max_durasi_response": 2238,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2257,
                    "avg_durasi_recovery": 564.25,
                    "min_durasi_recovery": 427,
                    "max_durasi_recovery": 626,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532931,
                    "nama_posko": "POSKO ULP LELES",
                    "id_regu": 34999,
                    "kode_regu": "LELES SP.LEUWIGOONG 52",
                    "nama_regu": "LELES SP.LEUWIGOONG 52",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7529,
                    "avg_durasi_response": 752.9,
                    "min_durasi_response": 530,
                    "max_durasi_response": 1338,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3763,
                    "avg_durasi_recovery": 376.3,
                    "min_durasi_recovery": 159,
                    "max_durasi_recovery": 643,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311021,
                    "nama_posko": "POSKO ULP MANADO SELATAN",
                    "id_regu": 38256,
                    "kode_regu": "SARIO 10",
                    "nama_regu": "SARIO 10",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24803,
                    "avg_durasi_response": 1181.095238095238,
                    "min_durasi_response": 698,
                    "max_durasi_response": 3973,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36525846,
                    "avg_durasi_recovery": 1739326,
                    "min_durasi_recovery": 260,
                    "max_durasi_recovery": 36514106,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 143001,
                    "nama_posko": "POSKO ULP TELANAI PURA",
                    "id_regu": 17842,
                    "kode_regu": "TELANAI UPC",
                    "nama_regu": "TELANAI UPC",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1462,
                    "avg_durasi_response": 1462,
                    "min_durasi_response": 1462,
                    "max_durasi_response": 1462,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1005,
                    "avg_durasi_recovery": 1005,
                    "min_durasi_recovery": 1005,
                    "max_durasi_recovery": 1005,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443201,
                    "nama_posko": "POSKO ULP DOMPU",
                    "id_regu": 24499,
                    "kode_regu": "GAHU",
                    "nama_regu": "GAHU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4954,
                    "avg_durasi_response": 2477,
                    "min_durasi_response": 1527,
                    "max_durasi_response": 3427,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2258,
                    "avg_durasi_recovery": 1129,
                    "min_durasi_recovery": 482,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522071,
                    "nama_posko": "POSKO ULP WANGON",
                    "id_regu": 26521,
                    "kode_regu": "REGU LUMBIR 2",
                    "nama_regu": "REGU LUMBIR 2",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9069,
                    "avg_durasi_response": 1813.8,
                    "min_durasi_response": 846,
                    "max_durasi_response": 3279,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31457,
                    "avg_durasi_recovery": 6291.4,
                    "min_durasi_recovery": 1214,
                    "max_durasi_recovery": 20871,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 533211,
                    "nama_posko": "POSKO ULP KUNINGAN",
                    "id_regu": 19226,
                    "kode_regu": "CIKIJING 5.1",
                    "nama_regu": "CIKIJING 5.1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7741,
                    "avg_durasi_response": 967.625,
                    "min_durasi_response": 585,
                    "max_durasi_response": 1578,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535677,
                    "avg_durasi_recovery": 4566959.625,
                    "min_durasi_recovery": 258,
                    "max_durasi_recovery": 36529910,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 323201,
                    "nama_posko": "POSKO ULP WUA WUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42389,
                    "avg_durasi_response": 1926.7727272727273,
                    "min_durasi_response": 410,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36568274,
                    "avg_durasi_recovery": 1662194.2727272727,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 36563897,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 111111,
                    "nama_posko": "POSKO ULP KEUDEBIENG",
                    "id_regu": 17723,
                    "kode_regu": "KEUDEBIENG 10.1",
                    "nama_regu": "KEUDEBIENG 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3518,
                    "avg_durasi_response": 879.5,
                    "min_durasi_response": 486,
                    "max_durasi_response": 1233,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5974,
                    "avg_durasi_recovery": 1493.5,
                    "min_durasi_recovery": 805,
                    "max_durasi_recovery": 2196,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329601,
                    "nama_posko": "POSKO ULP MAMASA",
                    "id_regu": 22302,
                    "kode_regu": "SUMARORONG 11",
                    "nama_regu": "SUMARORONG 11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2760,
                    "avg_durasi_response": 920,
                    "min_durasi_response": 793,
                    "max_durasi_response": 1107,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2913,
                    "avg_durasi_recovery": 971,
                    "min_durasi_recovery": 882,
                    "max_durasi_recovery": 1123,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181301,
                    "nama_posko": "POSKO ULP RUMBAI",
                    "id_regu": 19604,
                    "kode_regu": "Minas",
                    "nama_regu": "Minas",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3046,
                    "avg_durasi_response": 3046,
                    "min_durasi_response": 3046,
                    "max_durasi_response": 3046,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 806,
                    "avg_durasi_recovery": 806,
                    "min_durasi_recovery": 806,
                    "max_durasi_recovery": 806,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322401,
                    "nama_posko": "POSKO ULP SENGKANG",
                    "id_regu": 22136,
                    "kode_regu": "UNIT.PMMNA",
                    "nama_regu": "UNIT.PMMNA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2571,
                    "avg_durasi_response": 1285.5,
                    "min_durasi_response": 1111,
                    "max_durasi_response": 1460,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1325,
                    "avg_durasi_recovery": 662.5,
                    "min_durasi_recovery": 604,
                    "max_durasi_recovery": 721,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522581,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJATENG)",
                    "id_regu": 18226,
                    "kode_regu": "52258.B",
                    "nama_regu": "52258.B",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7318,
                    "avg_durasi_response": 1219.6666666666667,
                    "min_durasi_response": 775,
                    "max_durasi_response": 1495,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11788,
                    "avg_durasi_recovery": 1964.6666666666667,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 3193,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533511,
                    "nama_posko": "POSKO ULP CILEDUG",
                    "id_regu": 19298,
                    "kode_regu": "CILEDUG 5.1",
                    "nama_regu": "CILEDUG 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1996,
                    "avg_durasi_response": 998,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1240,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1303,
                    "avg_durasi_recovery": 651.5,
                    "min_durasi_recovery": 593,
                    "max_durasi_recovery": 710,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112241,
                    "nama_posko": "POSKO ULP PANTONLABU",
                    "id_regu": 25233,
                    "kode_regu": "Langkahan 10.1",
                    "nama_regu": "Langkahan 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3142,
                    "avg_durasi_response": 785.5,
                    "min_durasi_response": 440,
                    "max_durasi_response": 1639,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4337,
                    "avg_durasi_recovery": 1084.25,
                    "min_durasi_recovery": 739,
                    "max_durasi_recovery": 1419,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521031,
                    "nama_posko": "POSKO ULP BANTUL",
                    "id_regu": 5131,
                    "kode_regu": "YOG.PARIS1",
                    "nama_regu": "YOG.PARIS1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672745359,
                    "avg_durasi_response": 185860595.44444445,
                    "min_durasi_response": 1557,
                    "max_durasi_response": 1672704206,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11046,
                    "avg_durasi_recovery": 1227.3333333333333,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 2385,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537011,
                    "nama_posko": "POSKO ULP TAMBUN",
                    "id_regu": 27566,
                    "kode_regu": "SBJY.52",
                    "nama_regu": "SBJY.52",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719886,
                    "avg_durasi_response": 49197643.705882356,
                    "min_durasi_response": 835,
                    "max_durasi_response": 1672676408,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 39104784,
                    "avg_durasi_recovery": 1150140.705882353,
                    "min_durasi_recovery": 383,
                    "max_durasi_recovery": 36513150,
                    "total_dibawah_sla_recovery": 29,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 113301,
                    "nama_posko": "POSKO ULP LANGSA",
                    "id_regu": 22760,
                    "kode_regu": "KOTA10.1",
                    "nama_regu": "KOTA10.1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25208,
                    "avg_durasi_response": 1939.076923076923,
                    "min_durasi_response": 1052,
                    "max_durasi_response": 3379,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36497483,
                    "avg_durasi_recovery": 2807498.6923076925,
                    "min_durasi_recovery": 585,
                    "max_durasi_recovery": 36484497,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 538751,
                    "nama_posko": "POSKO ULP BOJONGGEDE",
                    "id_regu": 18845,
                    "kode_regu": "BOJONG GEDE 52",
                    "nama_regu": "BOJONG GEDE 52",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 35419,
                    "avg_durasi_response": 2361.266666666667,
                    "min_durasi_response": 1076,
                    "max_durasi_response": 3633,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13616,
                    "avg_durasi_recovery": 907.7333333333333,
                    "min_durasi_recovery": 228,
                    "max_durasi_recovery": 1903,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524511,
                    "nama_posko": "POSKO ULP PEKALONGAN KOTA",
                    "id_regu": 30416,
                    "kode_regu": "52451F",
                    "nama_regu": "52451F",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14889,
                    "avg_durasi_response": 1654.3333333333333,
                    "min_durasi_response": 781,
                    "max_durasi_response": 2762,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9372,
                    "avg_durasi_recovery": 1041.3333333333333,
                    "min_durasi_recovery": 515,
                    "max_durasi_recovery": 1641,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 315011,
                    "nama_posko": "POSKO ULP TOLITOLI",
                    "id_regu": 32181,
                    "kode_regu": "GINUNGGUNG.01",
                    "nama_regu": "GINUNGGUNG.01",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2838,
                    "avg_durasi_response": 946,
                    "min_durasi_response": 751,
                    "max_durasi_response": 1286,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5259,
                    "avg_durasi_recovery": 1753,
                    "min_durasi_recovery": 1290,
                    "max_durasi_recovery": 2127,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 235101,
                    "nama_posko": "POSKO ULP TANJUNG SELOR",
                    "id_regu": 38676,
                    "kode_regu": "PRC SELOR",
                    "nama_regu": "PRC SELOR",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1515,
                    "avg_durasi_response": 757.5,
                    "min_durasi_response": 729,
                    "max_durasi_response": 786,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 984,
                    "avg_durasi_recovery": 492,
                    "min_durasi_recovery": 441,
                    "max_durasi_recovery": 543,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 116601,
                    "nama_posko": "POSKO ULP SIGLI",
                    "id_regu": 25219,
                    "kode_regu": "SIGLI KOTA 10.2",
                    "nama_regu": "SIGLI KOTA 10.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1236,
                    "avg_durasi_response": 1236,
                    "min_durasi_response": 1236,
                    "max_durasi_response": 1236,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 559,
                    "avg_durasi_recovery": 559,
                    "min_durasi_recovery": 559,
                    "max_durasi_recovery": 559,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 115531,
                    "nama_posko": "POSKO ULP BLANG PIDIE",
                    "id_regu": 22758,
                    "kode_regu": "BLP 10.1",
                    "nama_regu": "BLP 10.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11561,
                    "avg_durasi_response": 1156.1,
                    "min_durasi_response": 696,
                    "max_durasi_response": 2178,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14838,
                    "avg_durasi_recovery": 1483.8,
                    "min_durasi_recovery": 368,
                    "max_durasi_recovery": 2419,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515419,
                    "nama_posko": "POSKO ULP BALONG",
                    "id_regu": 24199,
                    "kode_regu": "PNG.MOBIL.16",
                    "nama_regu": "PNG.MOBIL.16",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 911,
                    "avg_durasi_response": 455.5,
                    "min_durasi_response": 325,
                    "max_durasi_response": 586,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 479,
                    "avg_durasi_recovery": 239.5,
                    "min_durasi_recovery": 163,
                    "max_durasi_recovery": 316,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224401,
                    "nama_posko": "POSKO ULP SAMPIT",
                    "id_regu": 30278,
                    "kode_regu": "TBG SANGAI 11.1",
                    "nama_regu": "TBG SANGAI 11.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2837,
                    "avg_durasi_response": 945.6666666666666,
                    "min_durasi_response": 839,
                    "max_durasi_response": 1076,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3415,
                    "avg_durasi_recovery": 1138.3333333333333,
                    "min_durasi_recovery": 949,
                    "max_durasi_recovery": 1266,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133391,
                    "nama_posko": "POSKO ULP SUNGAI RUMBAI",
                    "id_regu": 21830,
                    "kode_regu": "PULAU MAINAN",
                    "nama_regu": "PULAU MAINAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1027,
                    "avg_durasi_response": 1027,
                    "min_durasi_response": 1027,
                    "max_durasi_response": 1027,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1379,
                    "avg_durasi_recovery": 1379,
                    "min_durasi_recovery": 1379,
                    "max_durasi_recovery": 1379,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323301,
                    "nama_posko": "POSKO ULP BENU BENUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 624,
                    "avg_durasi_response": 624,
                    "min_durasi_response": 624,
                    "max_durasi_response": 624,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 68,
                    "avg_durasi_recovery": 68,
                    "min_durasi_recovery": 68,
                    "max_durasi_recovery": 68,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231021,
                    "nama_posko": "POSKO ULP SAMARINDA SEBERANG",
                    "id_regu": 28719,
                    "kode_regu": "PALARAN 8",
                    "nama_regu": "PALARAN 8",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672716284,
                    "avg_durasi_response": 418179071,
                    "min_durasi_response": 1879,
                    "max_durasi_response": 1672696781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36493856,
                    "avg_durasi_recovery": 9123464,
                    "min_durasi_recovery": 412,
                    "max_durasi_recovery": 36492439,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 513552,
                    "nama_posko": "POSKO ULP PRIGEN",
                    "id_regu": 25139,
                    "kode_regu": "PRIGENULC",
                    "nama_regu": "PRIGENULC",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5598,
                    "avg_durasi_response": 1399.5,
                    "min_durasi_response": 1065,
                    "max_durasi_response": 2123,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1349,
                    "avg_durasi_recovery": 337.25,
                    "min_durasi_recovery": 54,
                    "max_durasi_recovery": 565,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552101,
                    "nama_posko": "POSKO ULP KLUNGKUNG",
                    "id_regu": 28557,
                    "kode_regu": "KLK-181",
                    "nama_regu": "KLK-181",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20367,
                    "avg_durasi_response": 1566.6923076923076,
                    "min_durasi_response": 1048,
                    "max_durasi_response": 2137,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 47405,
                    "avg_durasi_recovery": 3646.5384615384614,
                    "min_durasi_recovery": 53,
                    "max_durasi_recovery": 13430,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522521,
                    "nama_posko": "POSKO ULP TEGAL TIMUR",
                    "id_regu": 18214,
                    "kode_regu": "52252.A",
                    "nama_regu": "52252.A",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19572,
                    "avg_durasi_response": 1398,
                    "min_durasi_response": 747,
                    "max_durasi_response": 2854,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36561433,
                    "avg_durasi_recovery": 2611530.9285714286,
                    "min_durasi_recovery": 409,
                    "max_durasi_recovery": 36549433,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 546301,
                    "nama_posko": "POSKO CENGKARENG ( POSKO STT )",
                    "id_regu": 17539,
                    "kode_regu": "DERES 4",
                    "nama_regu": "DERES 4",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 60715,
                    "avg_durasi_response": 2529.7916666666665,
                    "min_durasi_response": 856,
                    "max_durasi_response": 5985,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 33975,
                    "avg_durasi_recovery": 1415.625,
                    "min_durasi_recovery": 296,
                    "max_durasi_recovery": 11164,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522561,
                    "nama_posko": "POSKO ULP BUMIAYU",
                    "id_regu": 18245,
                    "kode_regu": "52256.D",
                    "nama_regu": "52256.D",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5012,
                    "avg_durasi_response": 1002.4,
                    "min_durasi_response": 805,
                    "max_durasi_response": 1304,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5484,
                    "avg_durasi_recovery": 1096.8,
                    "min_durasi_recovery": 452,
                    "max_durasi_recovery": 2378,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 214001,
                    "nama_posko": "POSKO ULP KETAPANG",
                    "id_regu": 24942,
                    "kode_regu": "UNIT1JAWI",
                    "nama_regu": "UNIT1JAWI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 767,
                    "avg_durasi_response": 767,
                    "min_durasi_response": 767,
                    "max_durasi_response": 767,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 405,
                    "avg_durasi_recovery": 405,
                    "min_durasi_recovery": 405,
                    "max_durasi_recovery": 405,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161201,
                    "nama_posko": "POSKO ULP MENTOK",
                    "id_regu": 12296,
                    "kode_regu": "MTK.YANTEK09",
                    "nama_regu": "MTK.YANTEK09",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23701,
                    "avg_durasi_response": 2154.6363636363635,
                    "min_durasi_response": 962,
                    "max_durasi_response": 4247,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14622,
                    "avg_durasi_recovery": 1329.2727272727273,
                    "min_durasi_recovery": 917,
                    "max_durasi_recovery": 1914,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513088,
                    "nama_posko": "POSKO ULP DAMPIT",
                    "id_regu": 17177,
                    "kode_regu": "DMPIT.ULC1",
                    "nama_regu": "DMPIT.ULC1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15297,
                    "avg_durasi_response": 1274.75,
                    "min_durasi_response": 808,
                    "max_durasi_response": 1800,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5428,
                    "avg_durasi_recovery": 452.3333333333333,
                    "min_durasi_recovery": 168,
                    "max_durasi_recovery": 929,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231021,
                    "nama_posko": "POSKO ULP SAMARINDA SEBERANG",
                    "id_regu": 28719,
                    "kode_regu": "PALARAN 8",
                    "nama_regu": "PALARAN 8",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672716284,
                    "avg_durasi_response": 418179071,
                    "min_durasi_response": 1879,
                    "max_durasi_response": 1672696781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36493856,
                    "avg_durasi_recovery": 9123464,
                    "min_durasi_recovery": 412,
                    "max_durasi_recovery": 36492439,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 311701,
                    "nama_posko": "POSKO ULP AMURANG",
                    "id_regu": 32697,
                    "kode_regu": "TATELI 10.2",
                    "nama_regu": "TATELI 10.2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3647,
                    "avg_durasi_response": 1823.5,
                    "min_durasi_response": 1505,
                    "max_durasi_response": 2142,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1181,
                    "avg_durasi_recovery": 590.5,
                    "min_durasi_recovery": 447,
                    "max_durasi_recovery": 734,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 223301,
                    "nama_posko": "POSKO ULP SATUI",
                    "id_regu": 20961,
                    "kode_regu": "SUDAN12",
                    "nama_regu": "SUDAN12",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1461,
                    "avg_durasi_response": 1461,
                    "min_durasi_response": 1461,
                    "max_durasi_response": 1461,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 700,
                    "avg_durasi_recovery": 700,
                    "min_durasi_recovery": 700,
                    "max_durasi_recovery": 700,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221201,
                    "nama_posko": "POSKO ULP BANJARBARU",
                    "id_regu": 34838,
                    "kode_regu": "BJB.16",
                    "nama_regu": "BJB.16",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 79359,
                    "avg_durasi_response": 4176.789473684211,
                    "min_durasi_response": 1676,
                    "max_durasi_response": 9697,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73585703,
                    "avg_durasi_recovery": 3872931.736842105,
                    "min_durasi_recovery": 333,
                    "max_durasi_recovery": 36542390,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 321511,
                    "nama_posko": "POSKO ULP TAKALAR",
                    "id_regu": 22246,
                    "kode_regu": "32151.MOBIL1",
                    "nama_regu": "32151.MOBIL1",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18468,
                    "avg_durasi_response": 1086.3529411764705,
                    "min_durasi_response": 154,
                    "max_durasi_response": 2396,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14157,
                    "avg_durasi_recovery": 832.7647058823529,
                    "min_durasi_recovery": 227,
                    "max_durasi_recovery": 1726,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "id_regu": 29770,
                    "kode_regu": "OESAO KJ PARITI",
                    "nama_regu": "OESAO KJ PARITI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11180,
                    "avg_durasi_response": 1597.142857142857,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2084,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8470,
                    "avg_durasi_recovery": 1210,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 1803,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521531,
                    "nama_posko": "POSKO ULP KUTOARJO",
                    "id_regu": 18325,
                    "kode_regu": "MGL.KETAWANG",
                    "nama_regu": "MGL.KETAWANG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5366,
                    "avg_durasi_response": 1341.5,
                    "min_durasi_response": 1186,
                    "max_durasi_response": 1466,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2737,
                    "avg_durasi_recovery": 684.25,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 1014,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171801,
                    "nama_posko": "POSKO ULP TELUK BETUNG (GH GARUNTANG)",
                    "id_regu": 26436,
                    "kode_regu": "YANDAL524",
                    "nama_regu": "YANDAL524",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672688592,
                    "avg_durasi_response": 104543037,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1672660765,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36540834,
                    "avg_durasi_recovery": 2283802.125,
                    "min_durasi_recovery": 488,
                    "max_durasi_recovery": 36523359,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 121155,
                    "nama_posko": "POSKO ULP PEMATANG RAYA",
                    "id_regu": 35599,
                    "kode_regu": "PANETONGA",
                    "nama_regu": "PANETONGA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1030,
                    "avg_durasi_response": 1030,
                    "min_durasi_response": 1030,
                    "max_durasi_response": 1030,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 559,
                    "avg_durasi_recovery": 559,
                    "min_durasi_recovery": 559,
                    "max_durasi_recovery": 559,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541301,
                    "nama_posko": "POSKO CEMPAKA PUTIH",
                    "id_regu": 14218,
                    "kode_regu": "PUTIH2",
                    "nama_regu": "PUTIH2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29997,
                    "avg_durasi_response": 1999.8,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 5251,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36520613,
                    "avg_durasi_recovery": 2434707.533333333,
                    "min_durasi_recovery": 95,
                    "max_durasi_recovery": 36509095,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 323401,
                    "nama_posko": "POSKO ULP BOMBANA",
                    "id_regu": 6554,
                    "kode_regu": "BOMBANA",
                    "nama_regu": "BOMBANA",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672716031,
                    "avg_durasi_response": 128670463.92307693,
                    "min_durasi_response": 1226,
                    "max_durasi_response": 1672686452,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 15575,
                    "avg_durasi_recovery": 1198.076923076923,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 3345,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435501,
                    "nama_posko": "POSKO ULP ADONARA",
                    "id_regu": 27447,
                    "kode_regu": "UNIT WITIHAMA",
                    "nama_regu": "UNIT WITIHAMA",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21480,
                    "avg_durasi_response": 4296,
                    "min_durasi_response": 1757,
                    "max_durasi_response": 12715,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36534269,
                    "avg_durasi_recovery": 7306853.8,
                    "min_durasi_recovery": 903,
                    "max_durasi_recovery": 36529706,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 514011,
                    "nama_posko": "POSKO ULP KEDIRI KOTA",
                    "id_regu": 17197,
                    "kode_regu": "KDK13.BACK-UP(WO FULL)",
                    "nama_regu": "KDK13.BACK-UP(WO FULL)",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11736,
                    "avg_durasi_response": 1467,
                    "min_durasi_response": 814,
                    "max_durasi_response": 2505,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 212191,
                    "avg_durasi_recovery": 26523.875,
                    "min_durasi_recovery": 473,
                    "max_durasi_recovery": 73515,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 538411,
                    "nama_posko": "POSKO ULP BOGOR BARAT",
                    "id_regu": 31276,
                    "kode_regu": "BOGOR BARAT 51",
                    "nama_regu": "BOGOR BARAT 51",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41320,
                    "avg_durasi_response": 1967.6190476190477,
                    "min_durasi_response": 509,
                    "max_durasi_response": 3269,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109555190,
                    "avg_durasi_recovery": 5216913.80952381,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36530937,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 435501,
                    "nama_posko": "POSKO ULP ADONARA",
                    "id_regu": 27447,
                    "kode_regu": "UNIT WITIHAMA",
                    "nama_regu": "UNIT WITIHAMA",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21480,
                    "avg_durasi_response": 4296,
                    "min_durasi_response": 1757,
                    "max_durasi_response": 12715,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36534269,
                    "avg_durasi_recovery": 7306853.8,
                    "min_durasi_recovery": 903,
                    "max_durasi_recovery": 36529706,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 122033,
                    "nama_posko": "POSKO ULP BINJAI BARAT",
                    "id_regu": 20119,
                    "kode_regu": "BINJAIBARAT21",
                    "nama_regu": "BINJAIBARAT21",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3266,
                    "avg_durasi_response": 1088.6666666666667,
                    "min_durasi_response": 878,
                    "max_durasi_response": 1454,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1928,
                    "avg_durasi_recovery": 642.6666666666666,
                    "min_durasi_recovery": 223,
                    "max_durasi_recovery": 1250,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431001,
                    "nama_posko": "POSKO ULP KUPANG",
                    "id_regu": 20024,
                    "kode_regu": "KUPANG6",
                    "nama_regu": "KUPANG6",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27574,
                    "avg_durasi_response": 1838.2666666666667,
                    "min_durasi_response": 749,
                    "max_durasi_response": 2756,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18215,
                    "avg_durasi_recovery": 1214.3333333333333,
                    "min_durasi_recovery": 256,
                    "max_durasi_recovery": 3842,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535211,
                    "nama_posko": "POSKO ULP MAJALENGKA",
                    "id_regu": 19175,
                    "kode_regu": "BANTARUJEG 5.1",
                    "nama_regu": "BANTARUJEG 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672665463,
                    "avg_durasi_response": 238952209,
                    "min_durasi_response": 555,
                    "max_durasi_response": 1672660474,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3680,
                    "avg_durasi_recovery": 525.7142857142857,
                    "min_durasi_recovery": 391,
                    "max_durasi_recovery": 771,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515054,
                    "nama_posko": "POSKO ULP MAOSPATI",
                    "id_regu": 17036,
                    "kode_regu": "MSPT.MS13",
                    "nama_regu": "MSPT.MS13",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20936,
                    "avg_durasi_response": 1046.8,
                    "min_durasi_response": 211,
                    "max_durasi_response": 1477,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36558611,
                    "avg_durasi_recovery": 1827930.55,
                    "min_durasi_recovery": 179,
                    "max_durasi_recovery": 36547695,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "id_regu": 13075,
                    "kode_regu": "GIA-182",
                    "nama_regu": "GIA-182",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5156,
                    "avg_durasi_response": 1718.6666666666667,
                    "min_durasi_response": 1570,
                    "max_durasi_response": 1873,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12301,
                    "avg_durasi_recovery": 4100.333333333333,
                    "min_durasi_recovery": 1919,
                    "max_durasi_recovery": 7749,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329401,
                    "nama_posko": "POSKO ULP WONOMULYO",
                    "id_regu": 37536,
                    "kode_regu": "POS JAGA TUTAR",
                    "nama_regu": "POS JAGA TUTAR",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12032,
                    "avg_durasi_response": 2005.3333333333333,
                    "min_durasi_response": 1684,
                    "max_durasi_response": 2615,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73050328,
                    "avg_durasi_recovery": 12175054.666666666,
                    "min_durasi_recovery": 649,
                    "max_durasi_recovery": 36539640,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 526551,
                    "nama_posko": "POSKO ULP KARANGANYAR",
                    "id_regu": 18948,
                    "kode_regu": "567 URC KERJO",
                    "nama_regu": "567 URC KERJO",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15731,
                    "avg_durasi_response": 1966.375,
                    "min_durasi_response": 595,
                    "max_durasi_response": 3385,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9800,
                    "avg_durasi_recovery": 1225,
                    "min_durasi_recovery": 469,
                    "max_durasi_recovery": 2622,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521031,
                    "nama_posko": "POSKO ULP BANTUL",
                    "id_regu": 5131,
                    "kode_regu": "YOG.PARIS1",
                    "nama_regu": "YOG.PARIS1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672745359,
                    "avg_durasi_response": 185860595.44444445,
                    "min_durasi_response": 1557,
                    "max_durasi_response": 1672704206,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11046,
                    "avg_durasi_recovery": 1227.3333333333333,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 2385,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513055,
                    "nama_posko": "POSKO ULP KEPANJEN",
                    "id_regu": 17193,
                    "kode_regu": "KPJN.MS1",
                    "nama_regu": "KPJN.MS1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11989,
                    "avg_durasi_response": 999.0833333333334,
                    "min_durasi_response": 652,
                    "max_durasi_response": 1627,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5267,
                    "avg_durasi_recovery": 438.9166666666667,
                    "min_durasi_recovery": 277,
                    "max_durasi_recovery": 941,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221101,
                    "nama_posko": "POSKO ULP AHMAD YANI",
                    "id_regu": 6199,
                    "kode_regu": "REGU RAYON AHMAD YANI",
                    "nama_regu": "REGU RAYON AHMAD YANI",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7894,
                    "avg_durasi_response": 1973.5,
                    "min_durasi_response": 1246,
                    "max_durasi_response": 2659,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73042237,
                    "avg_durasi_recovery": 18260559.25,
                    "min_durasi_recovery": 218,
                    "max_durasi_recovery": 36521298,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 516099,
                    "nama_posko": "POSKO ULP TEMPEH",
                    "id_regu": 17301,
                    "kode_regu": "TMPEH.MS1",
                    "nama_regu": "TMPEH.MS1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8528,
                    "avg_durasi_response": 1218.2857142857142,
                    "min_durasi_response": 408,
                    "max_durasi_response": 2004,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2719,
                    "avg_durasi_recovery": 388.42857142857144,
                    "min_durasi_recovery": 217,
                    "max_durasi_recovery": 755,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326401,
                    "nama_posko": "POSKO ULP BELOPA",
                    "id_regu": 23709,
                    "kode_regu": "BELOPA 5",
                    "nama_regu": "BELOPA 5",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6346,
                    "avg_durasi_response": 1057.6666666666667,
                    "min_durasi_response": 760,
                    "max_durasi_response": 1246,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4102,
                    "avg_durasi_recovery": 683.6666666666666,
                    "min_durasi_recovery": 357,
                    "max_durasi_recovery": 885,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 132241,
                    "nama_posko": "POSKO ULP LUBUK BASUNG",
                    "id_regu": 21766,
                    "kode_regu": "LUBUK BASUNG",
                    "nama_regu": "LUBUK BASUNG",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17422,
                    "avg_durasi_response": 2177.75,
                    "min_durasi_response": 1673,
                    "max_durasi_response": 2737,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36518583,
                    "avg_durasi_recovery": 4564822.875,
                    "min_durasi_recovery": 1099,
                    "max_durasi_recovery": 36500411,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "id_regu": 12992,
                    "kode_regu": "Y- DENPASAR 284",
                    "nama_regu": "Y- DENPASAR 284",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672834828,
                    "avg_durasi_response": 49201024.35294118,
                    "min_durasi_response": 1516,
                    "max_durasi_response": 1672640930,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 146389148,
                    "avg_durasi_recovery": 4305563.176470588,
                    "min_durasi_recovery": 233,
                    "max_durasi_recovery": 36544922,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 521011,
                    "nama_posko": "POSKO ULP KALASAN",
                    "id_regu": 13411,
                    "kode_regu": "YOG.JONGGRANG2",
                    "nama_regu": "YOG.JONGGRANG2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15097,
                    "avg_durasi_response": 1372.4545454545455,
                    "min_durasi_response": 746,
                    "max_durasi_response": 2226,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10615,
                    "avg_durasi_recovery": 965,
                    "min_durasi_recovery": 573,
                    "max_durasi_recovery": 3679,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516088,
                    "nama_posko": "POSKO ULP KENCONG",
                    "id_regu": 17265,
                    "kode_regu": "KNCG.ULC2",
                    "nama_regu": "KNCG.ULC2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17818,
                    "avg_durasi_response": 1484.8333333333333,
                    "min_durasi_response": 737,
                    "max_durasi_response": 3171,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7234,
                    "avg_durasi_recovery": 602.8333333333334,
                    "min_durasi_recovery": 250,
                    "max_durasi_recovery": 1078,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524521,
                    "nama_posko": "POSKO ULP BATANG",
                    "id_regu": 18148,
                    "kode_regu": "52452E LIMPUNG 1",
                    "nama_regu": "52452E LIMPUNG 1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14282,
                    "avg_durasi_response": 1190.1666666666667,
                    "min_durasi_response": 561,
                    "max_durasi_response": 2576,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73006115,
                    "avg_durasi_recovery": 6083842.916666667,
                    "min_durasi_recovery": 100,
                    "max_durasi_recovery": 36508272,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 443101,
                    "nama_posko": "POSKO ULP SAPE",
                    "id_regu": 34662,
                    "kode_regu": "44310.GAWA",
                    "nama_regu": "44310.GAWA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2810,
                    "avg_durasi_response": 1405,
                    "min_durasi_response": 1255,
                    "max_durasi_response": 1555,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2249,
                    "avg_durasi_recovery": 1124.5,
                    "min_durasi_recovery": 1058,
                    "max_durasi_recovery": 1191,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533311,
                    "nama_posko": "POSKO ULP SUMBER",
                    "id_regu": 19247,
                    "kode_regu": "PLERED 5.1",
                    "nama_regu": "PLERED 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13260,
                    "avg_durasi_response": 1473.3333333333333,
                    "min_durasi_response": 690,
                    "max_durasi_response": 2411,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11928,
                    "avg_durasi_recovery": 1325.3333333333333,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 2485,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551102,
                    "nama_posko": "POSKO ULP MENGWI",
                    "id_regu": 392,
                    "kode_regu": "KUTA 282",
                    "nama_regu": "KUTA 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3162,
                    "avg_durasi_response": 3162,
                    "min_durasi_response": 3162,
                    "max_durasi_response": 3162,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 234963,
                    "avg_durasi_recovery": 234963,
                    "min_durasi_recovery": 234963,
                    "max_durasi_recovery": 234963,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 183021,
                    "nama_posko": "POSKO ULP KIJANG",
                    "id_regu": 34397,
                    "kode_regu": "YANDALKWL02",
                    "nama_regu": "YANDALKWL02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 895,
                    "avg_durasi_response": 895,
                    "min_durasi_response": 895,
                    "max_durasi_response": 895,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 495,
                    "avg_durasi_recovery": 495,
                    "min_durasi_recovery": 495,
                    "max_durasi_recovery": 495,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524021,
                    "nama_posko": "POSKO ULP DELANGGU",
                    "id_regu": 18103,
                    "kode_regu": "KLN.POLANHARJO",
                    "nama_regu": "KLN.POLANHARJO",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672653374,
                    "avg_durasi_response": 334530674.8,
                    "min_durasi_response": 364,
                    "max_durasi_response": 1672647322,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3967,
                    "avg_durasi_recovery": 793.4,
                    "min_durasi_recovery": 122,
                    "max_durasi_recovery": 2152,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538511,
                    "nama_posko": "POSKO ULP LEUWILIANG",
                    "id_regu": 18918,
                    "kode_regu": "LEUWILIANG 52",
                    "nama_regu": "LEUWILIANG 52",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2270,
                    "avg_durasi_response": 2270,
                    "min_durasi_response": 2270,
                    "max_durasi_response": 2270,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1615,
                    "avg_durasi_recovery": 1615,
                    "min_durasi_recovery": 1615,
                    "max_durasi_recovery": 1615,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547401,
                    "nama_posko": "POSKO LENTENG AGUNG",
                    "id_regu": 13674,
                    "kode_regu": "PASAR MINGGU 2",
                    "nama_regu": "PASAR MINGGU 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7466,
                    "avg_durasi_response": 1244.3333333333333,
                    "min_durasi_response": 253,
                    "max_durasi_response": 2446,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3736,
                    "avg_durasi_recovery": 622.6666666666666,
                    "min_durasi_recovery": 181,
                    "max_durasi_recovery": 1140,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431001,
                    "nama_posko": "POSKO ULP KUPANG",
                    "id_regu": 20024,
                    "kode_regu": "KUPANG6",
                    "nama_regu": "KUPANG6",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27574,
                    "avg_durasi_response": 1838.2666666666667,
                    "min_durasi_response": 749,
                    "max_durasi_response": 2756,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18215,
                    "avg_durasi_recovery": 1214.3333333333333,
                    "min_durasi_recovery": 256,
                    "max_durasi_recovery": 3842,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 324201,
                    "nama_posko": "POSKO ULP KARIANGO",
                    "id_regu": 6560,
                    "kode_regu": "KARIANGO1",
                    "nama_regu": "KARIANGO1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 961,
                    "avg_durasi_response": 961,
                    "min_durasi_response": 961,
                    "max_durasi_response": 961,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 884,
                    "avg_durasi_recovery": 884,
                    "min_durasi_recovery": 884,
                    "max_durasi_recovery": 884,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514022,
                    "nama_posko": "POSKO ULP BLITAR",
                    "id_regu": 17243,
                    "kode_regu": "WLNGI.MS7",
                    "nama_regu": "WLNGI.MS7",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1445,
                    "avg_durasi_response": 1445,
                    "min_durasi_response": 1445,
                    "max_durasi_response": 1445,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 135318,
                    "avg_durasi_recovery": 135318,
                    "min_durasi_recovery": 135318,
                    "max_durasi_recovery": 135318,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521041,
                    "nama_posko": "POSKO ULP SEDAYU",
                    "id_regu": 28600,
                    "kode_regu": "YOG.BANTAR3",
                    "nama_regu": "YOG.BANTAR3",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 53751,
                    "avg_durasi_response": 2829,
                    "min_durasi_response": 1046,
                    "max_durasi_response": 5951,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 22138,
                    "avg_durasi_recovery": 1165.157894736842,
                    "min_durasi_recovery": 363,
                    "max_durasi_recovery": 4190,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441601,
                    "nama_posko": "POSKO ULP PRINGGABAYA",
                    "id_regu": 19568,
                    "kode_regu": "GAPING1",
                    "nama_regu": "GAPING1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27578,
                    "avg_durasi_response": 1969.857142857143,
                    "min_durasi_response": 691,
                    "max_durasi_response": 3410,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18457,
                    "avg_durasi_recovery": 1318.357142857143,
                    "min_durasi_recovery": 143,
                    "max_durasi_recovery": 2440,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431301,
                    "nama_posko": "POSKO ULP ATAMBUA",
                    "id_regu": 20018,
                    "kode_regu": "ATAMBUA",
                    "nama_regu": "ATAMBUA",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694784,
                    "avg_durasi_response": 88036567.57894737,
                    "min_durasi_response": 531,
                    "max_durasi_response": 1672655450,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36559549,
                    "avg_durasi_recovery": 1924186.7894736843,
                    "min_durasi_recovery": 242,
                    "max_durasi_recovery": 36540409,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 146001,
                    "nama_posko": "POSKO ULP NUSA INDAH",
                    "id_regu": 17830,
                    "kode_regu": "MURAI 02",
                    "nama_regu": "MURAI 02",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9824,
                    "avg_durasi_response": 1228,
                    "min_durasi_response": 827,
                    "max_durasi_response": 2023,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9521,
                    "avg_durasi_recovery": 1190.125,
                    "min_durasi_recovery": 403,
                    "max_durasi_recovery": 1759,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516055,
                    "nama_posko": "POSKO ULP AMBULU",
                    "id_regu": 17357,
                    "kode_regu": "AMBLU.MS1",
                    "nama_regu": "AMBLU.MS1",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27195,
                    "avg_durasi_response": 1295,
                    "min_durasi_response": 402,
                    "max_durasi_response": 3116,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14008,
                    "avg_durasi_recovery": 667.047619047619,
                    "min_durasi_recovery": 237,
                    "max_durasi_recovery": 1469,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532761,
                    "nama_posko": "POSKO ULP CIKAJANG",
                    "id_regu": 18886,
                    "kode_regu": "TOBLONG 5.2",
                    "nama_regu": "TOBLONG 5.2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3436,
                    "avg_durasi_response": 1145.3333333333333,
                    "min_durasi_response": 601,
                    "max_durasi_response": 1701,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1102,
                    "avg_durasi_recovery": 367.3333333333333,
                    "min_durasi_recovery": 205,
                    "max_durasi_recovery": 678,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 125133,
                    "nama_posko": "POSKO ULP LABUHAN BILIK",
                    "id_regu": 20550,
                    "kode_regu": "NEGERILAMA",
                    "nama_regu": "NEGERILAMA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3251,
                    "avg_durasi_response": 1625.5,
                    "min_durasi_response": 1362,
                    "max_durasi_response": 1889,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1306,
                    "avg_durasi_recovery": 653,
                    "min_durasi_recovery": 579,
                    "max_durasi_recovery": 727,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517506,
                    "nama_posko": "POSKO ULP KETAPANG",
                    "id_regu": 17136,
                    "kode_regu": "KTPG.ULC1",
                    "nama_regu": "KTPG.ULC1",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29317,
                    "avg_durasi_response": 1465.85,
                    "min_durasi_response": 488,
                    "max_durasi_response": 3484,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73399447,
                    "avg_durasi_recovery": 3669972.35,
                    "min_durasi_recovery": 293,
                    "max_durasi_recovery": 36495022,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 513541,
                    "nama_posko": "POSKO ULP PANDAAN",
                    "id_regu": 25145,
                    "kode_regu": "PANDAANYANDAL",
                    "nama_regu": "PANDAANYANDAL",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14388,
                    "avg_durasi_response": 1598.6666666666667,
                    "min_durasi_response": 674,
                    "max_durasi_response": 2326,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36505314,
                    "avg_durasi_recovery": 4056146,
                    "min_durasi_recovery": 179,
                    "max_durasi_recovery": 36501506,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523031,
                    "nama_posko": "POSKO ULP SEMARANG TIMUR",
                    "id_regu": 33201,
                    "kode_regu": "52303I",
                    "nama_regu": "52303I",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672746754,
                    "avg_durasi_response": 128672827.23076923,
                    "min_durasi_response": 1861,
                    "max_durasi_response": 1672675600,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73064717,
                    "avg_durasi_recovery": 5620362.846153846,
                    "min_durasi_recovery": 376,
                    "max_durasi_recovery": 36541021,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 311801,
                    "nama_posko": "POSKO ULP MOTOLING",
                    "id_regu": 40037,
                    "kode_regu": "PONTAK 10.2",
                    "nama_regu": "PONTAK 10.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 911,
                    "avg_durasi_response": 911,
                    "min_durasi_response": 911,
                    "max_durasi_response": 911,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1388,
                    "avg_durasi_recovery": 1388,
                    "min_durasi_recovery": 1388,
                    "max_durasi_recovery": 1388,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "id_regu": 37199,
                    "kode_regu": "HP.YTKPANCER.K",
                    "nama_regu": "HP.YTKPANCER.K",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 45316,
                    "avg_durasi_response": 3485.846153846154,
                    "min_durasi_response": 2071,
                    "max_durasi_response": 5866,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15477,
                    "avg_durasi_recovery": 1190.5384615384614,
                    "min_durasi_recovery": 498,
                    "max_durasi_recovery": 2670,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182601,
                    "nama_posko": "POSKO ULP BAGAN BATU",
                    "id_regu": 24456,
                    "kode_regu": "PUJUD 2",
                    "nama_regu": "PUJUD 2",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672658425,
                    "avg_durasi_response": 209082303.125,
                    "min_durasi_response": 650,
                    "max_durasi_response": 1672652531,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4699,
                    "avg_durasi_recovery": 587.375,
                    "min_durasi_recovery": 309,
                    "max_durasi_recovery": 797,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514603,
                    "nama_posko": "POSKO ULP NGANJUK",
                    "id_regu": 0,
                    "kode_regu": "",
                    "nama_regu": "",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9780,
                    "avg_durasi_response": 1956,
                    "min_durasi_response": 1016,
                    "max_durasi_response": 2874,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5829,
                    "avg_durasi_recovery": 1165.8,
                    "min_durasi_recovery": 871,
                    "max_durasi_recovery": 1349,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 146301,
                    "nama_posko": "POSKO ULP MUARA AMAN",
                    "id_regu": 20185,
                    "kode_regu": "MAMAN.01",
                    "nama_regu": "MAMAN.01",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2336,
                    "avg_durasi_response": 778.6666666666666,
                    "min_durasi_response": 585,
                    "max_durasi_response": 987,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2138,
                    "avg_durasi_recovery": 712.6666666666666,
                    "min_durasi_recovery": 657,
                    "max_durasi_recovery": 783,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 212101,
                    "nama_posko": "POSKO ULP PEMANGKAT",
                    "id_regu": 20475,
                    "kode_regu": "PMK-201",
                    "nama_regu": "PMK-201",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1319,
                    "avg_durasi_response": 1319,
                    "min_durasi_response": 1319,
                    "max_durasi_response": 1319,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 447,
                    "avg_durasi_recovery": 447,
                    "min_durasi_recovery": 447,
                    "max_durasi_recovery": 447,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521541,
                    "nama_posko": "POSKO ULP BOROBUDUR",
                    "id_regu": 33943,
                    "kode_regu": "MGL.URC1 BOROBUDUR",
                    "nama_regu": "MGL.URC1 BOROBUDUR",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706814,
                    "avg_durasi_response": 104544175.875,
                    "min_durasi_response": 684,
                    "max_durasi_response": 1672687609,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 18984,
                    "avg_durasi_recovery": 1186.5,
                    "min_durasi_recovery": 692,
                    "max_durasi_recovery": 2410,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "id_regu": 11002,
                    "kode_regu": "MENTENG ULC 03",
                    "nama_regu": "MENTENG ULC 03",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70912,
                    "avg_durasi_response": 8864,
                    "min_durasi_response": 556,
                    "max_durasi_response": 62426,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3234,
                    "avg_durasi_recovery": 404.25,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 1295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520071,
                    "nama_posko": "POSKO ULP BLORA",
                    "id_regu": 31760,
                    "kode_regu": "52007.BLORAURC2",
                    "nama_regu": "52007.BLORAURC2",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672680898,
                    "avg_durasi_response": 185853433.1111111,
                    "min_durasi_response": 1622,
                    "max_durasi_response": 1672655832,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36529700,
                    "avg_durasi_recovery": 4058855.5555555555,
                    "min_durasi_recovery": 147,
                    "max_durasi_recovery": 36522989,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 547101,
                    "nama_posko": "POSKO CONDET",
                    "id_regu": 13660,
                    "kode_regu": "REGU YANTEK CONDET 2",
                    "nama_regu": "REGU YANTEK CONDET 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672632562,
                    "avg_durasi_response": 278772093.6666667,
                    "min_durasi_response": 895,
                    "max_durasi_response": 1672624062,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 8514,
                    "avg_durasi_recovery": 1419,
                    "min_durasi_recovery": 713,
                    "max_durasi_recovery": 2636,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535511,
                    "nama_posko": "POSKO ULP BANDUNG SELATAN",
                    "id_regu": 17938,
                    "kode_regu": "BDG SELATAN 52",
                    "nama_regu": "BDG SELATAN 52",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26141,
                    "avg_durasi_response": 1375.842105263158,
                    "min_durasi_response": 791,
                    "max_durasi_response": 2765,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 90262663,
                    "avg_durasi_recovery": 4750666.47368421,
                    "min_durasi_recovery": 343,
                    "max_durasi_recovery": 36527208,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 133381,
                    "nama_posko": "POSKO ULP KAYU ARO",
                    "id_regu": 21750,
                    "kode_regu": "MUARALABUH",
                    "nama_regu": "MUARALABUH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 823,
                    "avg_durasi_response": 823,
                    "min_durasi_response": 823,
                    "max_durasi_response": 823,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2002,
                    "avg_durasi_recovery": 2002,
                    "min_durasi_recovery": 2002,
                    "max_durasi_recovery": 2002,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134511,
                    "nama_posko": "POSKO ULP BATUSANGKAR",
                    "id_regu": 19584,
                    "kode_regu": "RAMBATAN",
                    "nama_regu": "RAMBATAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1381,
                    "avg_durasi_response": 1381,
                    "min_durasi_response": 1381,
                    "max_durasi_response": 1381,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2326,
                    "avg_durasi_recovery": 2326,
                    "min_durasi_recovery": 2326,
                    "max_durasi_recovery": 2326,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 318501,
                    "nama_posko": "POSKO ULP TAMAKO",
                    "id_regu": 25796,
                    "kode_regu": "OSCAR102",
                    "nama_regu": "OSCAR102",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1893,
                    "avg_durasi_response": 946.5,
                    "min_durasi_response": 599,
                    "max_durasi_response": 1294,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73044880,
                    "avg_durasi_recovery": 36522440,
                    "min_durasi_recovery": 36487815,
                    "max_durasi_recovery": 36557065,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 424201,
                    "nama_posko": "POSKO ULP PRAFI",
                    "id_regu": 39822,
                    "kode_regu": "PRAFI13",
                    "nama_regu": "PRAFI13",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3373,
                    "avg_durasi_response": 1686.5,
                    "min_durasi_response": 1677,
                    "max_durasi_response": 1696,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2097,
                    "avg_durasi_recovery": 1048.5,
                    "min_durasi_recovery": 863,
                    "max_durasi_recovery": 1234,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 129021,
                    "nama_posko": "POSKO ULP TIGA BINANGA",
                    "id_regu": 22840,
                    "kode_regu": "TIGABINANGA24",
                    "nama_regu": "TIGABINANGA24",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 245,
                    "avg_durasi_response": 122.5,
                    "min_durasi_response": 96,
                    "max_durasi_response": 149,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3130,
                    "avg_durasi_recovery": 1565,
                    "min_durasi_recovery": 1199,
                    "max_durasi_recovery": 1931,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 223201,
                    "nama_posko": "POSKO ULP BATULICIN",
                    "id_regu": 30925,
                    "kode_regu": "ULDSMPNHN",
                    "nama_regu": "ULDSMPNHN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1022,
                    "avg_durasi_response": 1022,
                    "min_durasi_response": 1022,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 998,
                    "avg_durasi_recovery": 998,
                    "min_durasi_recovery": 998,
                    "max_durasi_recovery": 998,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525511,
                    "nama_posko": "POSKO ULP DEMAK",
                    "id_regu": 18178,
                    "kode_regu": "URC DEMAK 1 ( B ) ",
                    "nama_regu": "URC DEMAK 1 ( B ) ",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672703606,
                    "avg_durasi_response": 98394329.76470588,
                    "min_durasi_response": 1438,
                    "max_durasi_response": 1672668731,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 13376,
                    "avg_durasi_recovery": 786.8235294117648,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 2287,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538211,
                    "nama_posko": "POSKO ULP BOGOR TIMUR",
                    "id_regu": 18929,
                    "kode_regu": "53821.BOGOR TIMUR 51",
                    "nama_regu": "53821.BOGOR TIMUR 51",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694722,
                    "avg_durasi_response": 128668824.76923077,
                    "min_durasi_response": 906,
                    "max_durasi_response": 1672668888,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36506385,
                    "avg_durasi_recovery": 2808183.4615384615,
                    "min_durasi_recovery": 405,
                    "max_durasi_recovery": 36494392,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 225201,
                    "nama_posko": "POSKO ULP BUNTOK",
                    "id_regu": 30681,
                    "kode_regu": "PLANTAU.11",
                    "nama_regu": "PLANTAU.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2860,
                    "avg_durasi_response": 1430,
                    "min_durasi_response": 1328,
                    "max_durasi_response": 1532,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1463,
                    "avg_durasi_recovery": 731.5,
                    "min_durasi_recovery": 297,
                    "max_durasi_recovery": 1166,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518011,
                    "nama_posko": "POSKO ULP BOJONEGORO KOTA",
                    "id_regu": 16961,
                    "kode_regu": "KOTA 13",
                    "nama_regu": "KOTA 13",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43797,
                    "avg_durasi_response": 2305.1052631578946,
                    "min_durasi_response": 1335,
                    "max_durasi_response": 5238,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 24670,
                    "avg_durasi_recovery": 1298.421052631579,
                    "min_durasi_recovery": 380,
                    "max_durasi_recovery": 3240,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 121122,
                    "nama_posko": "POSKO ULP PERDAGANGAN",
                    "id_regu": 21281,
                    "kode_regu": "PERDAGANGAN5",
                    "nama_regu": "PERDAGANGAN5",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2944,
                    "avg_durasi_response": 981.3333333333334,
                    "min_durasi_response": 846,
                    "max_durasi_response": 1157,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2924,
                    "avg_durasi_recovery": 974.6666666666666,
                    "min_durasi_recovery": 757,
                    "max_durasi_recovery": 1263,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524011,
                    "nama_posko": "POSKO ULP PEDAN",
                    "id_regu": 27917,
                    "kode_regu": "KLN.MOTOR PDN 1",
                    "nama_regu": "KLN.MOTOR PDN 1",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24328,
                    "avg_durasi_response": 1520.5,
                    "min_durasi_response": 460,
                    "max_durasi_response": 3166,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12238,
                    "avg_durasi_recovery": 764.875,
                    "min_durasi_recovery": 330,
                    "max_durasi_recovery": 1260,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443201,
                    "nama_posko": "POSKO ULP DOMPU",
                    "id_regu": 24499,
                    "kode_regu": "GAHU",
                    "nama_regu": "GAHU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4954,
                    "avg_durasi_response": 2477,
                    "min_durasi_response": 1527,
                    "max_durasi_response": 3427,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2258,
                    "avg_durasi_recovery": 1129,
                    "min_durasi_recovery": 482,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 412301,
                    "nama_posko": "POSKO ULP BACAN",
                    "id_regu": 21999,
                    "kode_regu": "BACAN",
                    "nama_regu": "BACAN",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9162,
                    "avg_durasi_response": 4581,
                    "min_durasi_response": 1379,
                    "max_durasi_response": 7783,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4345,
                    "avg_durasi_recovery": 2172.5,
                    "min_durasi_recovery": 278,
                    "max_durasi_recovery": 4067,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437001,
                    "nama_posko": "POSKO ULP ENDE",
                    "id_regu": 29489,
                    "kode_regu": "NANGAPANDA",
                    "nama_regu": "NANGAPANDA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1831,
                    "avg_durasi_response": 610.3333333333334,
                    "min_durasi_response": 516,
                    "max_durasi_response": 667,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2143,
                    "avg_durasi_recovery": 714.3333333333334,
                    "min_durasi_recovery": 259,
                    "max_durasi_recovery": 1137,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535331,
                    "nama_posko": "POSKO ULP RANCAEKEK",
                    "id_regu": 18866,
                    "kode_regu": "RANCAEKEK 51",
                    "nama_regu": "RANCAEKEK 51",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18809,
                    "avg_durasi_response": 854.9545454545455,
                    "min_durasi_response": 511,
                    "max_durasi_response": 1159,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17677,
                    "avg_durasi_recovery": 803.5,
                    "min_durasi_recovery": 184,
                    "max_durasi_recovery": 8516,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511823,
                    "nama_posko": "POSKO ULP PORONG",
                    "id_regu": 16924,
                    "kode_regu": "PRONG.ULC1",
                    "nama_regu": "PRONG.ULC1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16761,
                    "avg_durasi_response": 1676.1,
                    "min_durasi_response": 808,
                    "max_durasi_response": 2317,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36517027,
                    "avg_durasi_recovery": 3651702.7,
                    "min_durasi_recovery": 334,
                    "max_durasi_recovery": 36505944,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 517304,
                    "nama_posko": "POSKO ULP BANGKALAN",
                    "id_regu": 23016,
                    "kode_regu": "BKLN.ULC1",
                    "nama_regu": "BKLN.ULC1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19004,
                    "avg_durasi_response": 1357.4285714285713,
                    "min_durasi_response": 479,
                    "max_durasi_response": 2960,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 74646351,
                    "avg_durasi_recovery": 5331882.214285715,
                    "min_durasi_recovery": 2362,
                    "max_durasi_recovery": 36501214,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 515086,
                    "nama_posko": "POSKO ULP DOLOPO",
                    "id_regu": 16982,
                    "kode_regu": "DLPO.MS13",
                    "nama_regu": "DLPO.MS13",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12088,
                    "avg_durasi_response": 1208.8,
                    "min_durasi_response": 606,
                    "max_durasi_response": 2267,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7876,
                    "avg_durasi_recovery": 787.6,
                    "min_durasi_recovery": 158,
                    "max_durasi_recovery": 1579,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520041,
                    "nama_posko": "POSKO ULP PATI",
                    "id_regu": 32117,
                    "kode_regu": "52004.URCPATI02",
                    "nama_regu": "52004.URCPATI02",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672736960,
                    "avg_durasi_response": 128672073.84615384,
                    "min_durasi_response": 1881,
                    "max_durasi_response": 1672698239,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11599,
                    "avg_durasi_recovery": 892.2307692307693,
                    "min_durasi_recovery": 143,
                    "max_durasi_recovery": 2019,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224401,
                    "nama_posko": "POSKO ULP SAMPIT",
                    "id_regu": 30278,
                    "kode_regu": "TBG SANGAI 11.1",
                    "nama_regu": "TBG SANGAI 11.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2837,
                    "avg_durasi_response": 945.6666666666666,
                    "min_durasi_response": 839,
                    "max_durasi_response": 1076,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3415,
                    "avg_durasi_recovery": 1138.3333333333333,
                    "min_durasi_recovery": 949,
                    "max_durasi_recovery": 1266,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329601,
                    "nama_posko": "POSKO ULP MAMASA",
                    "id_regu": 22302,
                    "kode_regu": "SUMARORONG 11",
                    "nama_regu": "SUMARORONG 11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2760,
                    "avg_durasi_response": 920,
                    "min_durasi_response": 793,
                    "max_durasi_response": 1107,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2913,
                    "avg_durasi_recovery": 971,
                    "min_durasi_recovery": 882,
                    "max_durasi_recovery": 1123,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181701,
                    "nama_posko": "POSKO ULP SIAK SRI INDRAPURA",
                    "id_regu": 19619,
                    "kode_regu": "SIAK1",
                    "nama_regu": "SIAK1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2914,
                    "avg_durasi_response": 1457,
                    "min_durasi_response": 1360,
                    "max_durasi_response": 1554,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1333,
                    "avg_durasi_recovery": 666.5,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 912,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184201,
                    "nama_posko": "POSKO ULP TALUK KUANTAN",
                    "id_regu": 20323,
                    "kode_regu": "BASERAH",
                    "nama_regu": "BASERAH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 896,
                    "avg_durasi_response": 896,
                    "min_durasi_response": 896,
                    "max_durasi_response": 896,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448,
                    "avg_durasi_recovery": 448,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 448,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516066,
                    "nama_posko": "POSKO ULP KLAKAH",
                    "id_regu": 17295,
                    "kode_regu": "KLKAH.MS1",
                    "nama_regu": "KLKAH.MS1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7530,
                    "avg_durasi_response": 836.6666666666666,
                    "min_durasi_response": 570,
                    "max_durasi_response": 1054,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4943,
                    "avg_durasi_recovery": 549.2222222222222,
                    "min_durasi_recovery": 236,
                    "max_durasi_recovery": 902,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435001,
                    "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "id_regu": 27437,
                    "kode_regu": "LELA",
                    "nama_regu": "LELA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6252,
                    "avg_durasi_response": 1563,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1732,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5361,
                    "avg_durasi_recovery": 1340.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1967,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538651,
                    "nama_posko": "POSKO ULP CILEUNGSI",
                    "id_regu": 30986,
                    "kode_regu": "CILEUNGSI 5.5",
                    "nama_regu": "CILEUNGSI 5.5",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22338,
                    "avg_durasi_response": 2233.8,
                    "min_durasi_response": 675,
                    "max_durasi_response": 4751,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10666,
                    "avg_durasi_recovery": 1066.6,
                    "min_durasi_recovery": 41,
                    "max_durasi_recovery": 3711,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525011,
                    "nama_posko": "POSKO ULP CILACAP KOTA",
                    "id_regu": 29916,
                    "kode_regu": "52501G URC1 Kampung Laut",
                    "nama_regu": "52501G URC1 Kampung Laut",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3591,
                    "avg_durasi_response": 897.75,
                    "min_durasi_response": 567,
                    "max_durasi_response": 1632,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2854,
                    "avg_durasi_recovery": 713.5,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 1151,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224501,
                    "nama_posko": "POSKO ULP PANGKALAN BUN",
                    "id_regu": 21117,
                    "kode_regu": "P. BUN URC (11.2)",
                    "nama_regu": "P. BUN URC (11.2)",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7275,
                    "avg_durasi_response": 1818.75,
                    "min_durasi_response": 1259,
                    "max_durasi_response": 2620,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3250,
                    "avg_durasi_recovery": 812.5,
                    "min_durasi_recovery": 247,
                    "max_durasi_recovery": 1647,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131041,
                    "nama_posko": "POSKO ULP PARIAMAN",
                    "id_regu": 21681,
                    "kode_regu": "KUDUGANTING",
                    "nama_regu": "KUDUGANTING",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672700634,
                    "avg_durasi_response": 152063694,
                    "min_durasi_response": 975,
                    "max_durasi_response": 1672686027,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36543137,
                    "avg_durasi_recovery": 3322103.3636363638,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 36524898,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 522011,
                    "nama_posko": "POSKO ULP PURWOKERTO KOTA",
                    "id_regu": 28257,
                    "kode_regu": "52201.URC2",
                    "nama_regu": "52201.URC2",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18125,
                    "avg_durasi_response": 1394.2307692307693,
                    "min_durasi_response": 802,
                    "max_durasi_response": 2146,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 19394,
                    "avg_durasi_recovery": 1491.8461538461538,
                    "min_durasi_recovery": 437,
                    "max_durasi_recovery": 2183,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534751,
                    "nama_posko": "POSKO ULP KARAWANG KOTA",
                    "id_regu": 18783,
                    "kode_regu": "KRWKOTA52",
                    "nama_regu": "KRWKOTA52",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10992,
                    "avg_durasi_response": 1374,
                    "min_durasi_response": 752,
                    "max_durasi_response": 2081,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7150,
                    "avg_durasi_recovery": 893.75,
                    "min_durasi_recovery": 732,
                    "max_durasi_recovery": 1132,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 442101,
                    "nama_posko": "POSKO ULP ALAS",
                    "id_regu": 19537,
                    "kode_regu": "ULP ALAS",
                    "nama_regu": "ULP ALAS",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672669897,
                    "avg_durasi_response": 167266989.7,
                    "min_durasi_response": 350,
                    "max_durasi_response": 1672664296,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4220,
                    "avg_durasi_recovery": 422,
                    "min_durasi_recovery": 184,
                    "max_durasi_recovery": 671,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521511,
                    "nama_posko": "POSKO ULP MAGELANG KOTA",
                    "id_regu": 33936,
                    "kode_regu": "MGL.URC2 MAGELANG KOTA",
                    "nama_regu": "MGL.URC2 MAGELANG KOTA",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6921,
                    "avg_durasi_response": 988.7142857142857,
                    "min_durasi_response": 879,
                    "max_durasi_response": 1449,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5099,
                    "avg_durasi_recovery": 728.4285714285714,
                    "min_durasi_recovery": 584,
                    "max_durasi_recovery": 1468,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536211,
                    "nama_posko": "POSKO ULP CIBADAK",
                    "id_regu": 18807,
                    "kode_regu": "KLPNGGAL51",
                    "nama_regu": "KLPNGGAL51",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15878,
                    "avg_durasi_response": 882.1111111111111,
                    "min_durasi_response": 624,
                    "max_durasi_response": 1324,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7425,
                    "avg_durasi_recovery": 412.5,
                    "min_durasi_recovery": 228,
                    "max_durasi_recovery": 604,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533311,
                    "nama_posko": "POSKO ULP SUMBER",
                    "id_regu": 19247,
                    "kode_regu": "PLERED 5.1",
                    "nama_regu": "PLERED 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13260,
                    "avg_durasi_response": 1473.3333333333333,
                    "min_durasi_response": 690,
                    "max_durasi_response": 2411,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11928,
                    "avg_durasi_recovery": 1325.3333333333333,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 2485,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435701,
                    "nama_posko": "POSKO ULP LEMBATA",
                    "id_regu": 33224,
                    "kode_regu": "ILEAPE",
                    "nama_regu": "ILEAPE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6221,
                    "avg_durasi_response": 2073.6666666666665,
                    "min_durasi_response": 1960,
                    "max_durasi_response": 2252,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36514926,
                    "avg_durasi_recovery": 12171642,
                    "min_durasi_recovery": 1315,
                    "max_durasi_recovery": 36502058,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 538741,
                    "nama_posko": "POSKO ULP CIMANGGIS",
                    "id_regu": 18843,
                    "kode_regu": "CIMANGGIS 52",
                    "nama_regu": "CIMANGGIS 52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20165,
                    "avg_durasi_response": 2240.5555555555557,
                    "min_durasi_response": 1781,
                    "max_durasi_response": 2900,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9192,
                    "avg_durasi_recovery": 1021.3333333333334,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 1599,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532651,
                    "nama_posko": "POSKO ULP KARANGNUNGGAL",
                    "id_regu": 19388,
                    "kode_regu": "CIBALONG 5.1",
                    "nama_regu": "CIBALONG 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 703,
                    "avg_durasi_recovery": 703,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 703,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521541,
                    "nama_posko": "POSKO ULP BOROBUDUR",
                    "id_regu": 33943,
                    "kode_regu": "MGL.URC1 BOROBUDUR",
                    "nama_regu": "MGL.URC1 BOROBUDUR",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706814,
                    "avg_durasi_response": 104544175.875,
                    "min_durasi_response": 684,
                    "max_durasi_response": 1672687609,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 18984,
                    "avg_durasi_recovery": 1186.5,
                    "min_durasi_recovery": 692,
                    "max_durasi_recovery": 2410,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222601,
                    "nama_posko": "POSKO ULP BINUANG",
                    "id_regu": 30457,
                    "kode_regu": "PENGARON11",
                    "nama_regu": "PENGARON11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3380,
                    "avg_durasi_response": 1126.6666666666667,
                    "min_durasi_response": 958,
                    "max_durasi_response": 1392,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3295,
                    "avg_durasi_recovery": 1098.3333333333333,
                    "min_durasi_recovery": 901,
                    "max_durasi_recovery": 1241,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525041,
                    "nama_posko": "POSKO ULP KEBUMEN",
                    "id_regu": 18203,
                    "kode_regu": "52504F POS WADASLINTANG",
                    "nama_regu": "52504F POS WADASLINTANG",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13381,
                    "avg_durasi_response": 955.7857142857143,
                    "min_durasi_response": 517,
                    "max_durasi_response": 2082,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6880,
                    "avg_durasi_recovery": 491.42857142857144,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 744,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525041,
                    "nama_posko": "POSKO ULP KEBUMEN",
                    "id_regu": 18203,
                    "kode_regu": "52504F POS WADASLINTANG",
                    "nama_regu": "52504F POS WADASLINTANG",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13381,
                    "avg_durasi_response": 955.7857142857143,
                    "min_durasi_response": 517,
                    "max_durasi_response": 2082,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6880,
                    "avg_durasi_recovery": 491.42857142857144,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 744,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536911,
                    "nama_posko": "POSKO ULP TANGGEUNG",
                    "id_regu": 33017,
                    "kode_regu": "CIMARAGANG.52",
                    "nama_regu": "CIMARAGANG.52",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6124,
                    "avg_durasi_response": 1224.8,
                    "min_durasi_response": 662,
                    "max_durasi_response": 2726,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4480,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 59,
                    "max_durasi_recovery": 2393,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443201,
                    "nama_posko": "POSKO ULP DOMPU",
                    "id_regu": 24499,
                    "kode_regu": "GAHU",
                    "nama_regu": "GAHU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4954,
                    "avg_durasi_response": 2477,
                    "min_durasi_response": 1527,
                    "max_durasi_response": 3427,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2258,
                    "avg_durasi_recovery": 1129,
                    "min_durasi_recovery": 482,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532861,
                    "nama_posko": "POSKO ULP CIBATU",
                    "id_regu": 18880,
                    "kode_regu": "MALANGBONG 5.2",
                    "nama_regu": "MALANGBONG 5.2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672666028,
                    "avg_durasi_response": 152060548,
                    "min_durasi_response": 510,
                    "max_durasi_response": 1672657888,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5102,
                    "avg_durasi_recovery": 463.8181818181818,
                    "min_durasi_recovery": 211,
                    "max_durasi_recovery": 890,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327601,
                    "nama_posko": "POSKO ULP SINJAI",
                    "id_regu": 22240,
                    "kode_regu": "TAMAONA",
                    "nama_regu": "TAMAONA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2110,
                    "avg_durasi_response": 2110,
                    "min_durasi_response": 2110,
                    "max_durasi_response": 2110,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3132,
                    "avg_durasi_recovery": 3132,
                    "min_durasi_recovery": 3132,
                    "max_durasi_recovery": 3132,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322101,
                    "nama_posko": "POSKO ULP HASANUDDIN",
                    "id_regu": 22128,
                    "kode_regu": "ULWG",
                    "nama_regu": "ULWG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4654,
                    "avg_durasi_response": 1163.5,
                    "min_durasi_response": 760,
                    "max_durasi_response": 1349,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2319,
                    "avg_durasi_recovery": 579.75,
                    "min_durasi_recovery": 350,
                    "max_durasi_recovery": 899,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149101,
                    "nama_posko": "POSKO ULP KAYU AGUNG",
                    "id_regu": 27096,
                    "kode_regu": "KAJA CEMPAKA",
                    "nama_regu": "KAJA CEMPAKA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4774,
                    "avg_durasi_response": 1591.3333333333333,
                    "min_durasi_response": 1284,
                    "max_durasi_response": 2078,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1320,
                    "avg_durasi_recovery": 440,
                    "min_durasi_recovery": 377,
                    "max_durasi_recovery": 480,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535551,
                    "nama_posko": "POSKO ULP BANDUNG BARAT",
                    "id_regu": 17922,
                    "kode_regu": "BDG UTARA 52",
                    "nama_regu": "BDG UTARA 52",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1784,
                    "avg_durasi_response": 1784,
                    "min_durasi_response": 1784,
                    "max_durasi_response": 1784,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3591,
                    "avg_durasi_recovery": 3591,
                    "min_durasi_recovery": 3591,
                    "max_durasi_recovery": 3591,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131031,
                    "nama_posko": "POSKO ULP INDARUNG",
                    "id_regu": 19798,
                    "kode_regu": "INDARUNG01",
                    "nama_regu": "INDARUNG01",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672653307,
                    "avg_durasi_response": 92925183.72222222,
                    "min_durasi_response": 671,
                    "max_durasi_response": 1672625361,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36563787,
                    "avg_durasi_recovery": 2031321.5,
                    "min_durasi_recovery": 360,
                    "max_durasi_recovery": 36538386,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 221401,
                    "nama_posko": "POSKO ULP PELAIHARI",
                    "id_regu": 28498,
                    "kode_regu": "BBATI11",
                    "nama_regu": "BBATI11",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29901,
                    "avg_durasi_response": 2300.076923076923,
                    "min_durasi_response": 1104,
                    "max_durasi_response": 4244,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31983,
                    "avg_durasi_recovery": 2460.230769230769,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 14849,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 213301,
                    "nama_posko": "POSKO ULP PUTUSSIBAU",
                    "id_regu": 34222,
                    "kode_regu": "PTS-KJ MENTEBAH",
                    "nama_regu": "PTS-KJ MENTEBAH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1080,
                    "avg_durasi_response": 1080,
                    "min_durasi_response": 1080,
                    "max_durasi_response": 1080,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1819,
                    "avg_durasi_recovery": 1819,
                    "min_durasi_recovery": 1819,
                    "max_durasi_recovery": 1819,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 147901,
                    "nama_posko": "POSKO ULP PENDOPO",
                    "id_regu": 27660,
                    "kode_regu": "14790.KCNT",
                    "nama_regu": "14790.KCNT",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1104,
                    "avg_durasi_response": 1104,
                    "min_durasi_response": 1104,
                    "max_durasi_response": 1104,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4392,
                    "avg_durasi_recovery": 4392,
                    "min_durasi_recovery": 4392,
                    "max_durasi_recovery": 4392,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532411,
                    "nama_posko": "POSKO ULP TASIKMALAYA KOTA",
                    "id_regu": 19341,
                    "kode_regu": "CINEAM 5.1",
                    "nama_regu": "CINEAM 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6600,
                    "avg_durasi_response": 733.3333333333334,
                    "min_durasi_response": 502,
                    "max_durasi_response": 892,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6244,
                    "avg_durasi_recovery": 693.7777777777778,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 1534,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329201,
                    "nama_posko": "POSKO ULP PASANGKAYU",
                    "id_regu": 22290,
                    "kode_regu": "PASANGKAYU11",
                    "nama_regu": "PASANGKAYU11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3749,
                    "avg_durasi_response": 937.25,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1331,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4600,
                    "avg_durasi_recovery": 1150,
                    "min_durasi_recovery": 394,
                    "max_durasi_recovery": 1812,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520061,
                    "nama_posko": "POSKO ULP REMBANG",
                    "id_regu": 18391,
                    "kode_regu": "52006.REMBANG564",
                    "nama_regu": "52006.REMBANG564",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20107,
                    "avg_durasi_response": 2234.1111111111113,
                    "min_durasi_response": 971,
                    "max_durasi_response": 4900,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533033,
                    "avg_durasi_recovery": 4059225.888888889,
                    "min_durasi_recovery": 506,
                    "max_durasi_recovery": 36525313,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 312401,
                    "nama_posko": "POSKO ULP DONGGALA",
                    "id_regu": 36828,
                    "kode_regu": "BARIRI 10.1",
                    "nama_regu": "BARIRI 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 908,
                    "avg_durasi_response": 908,
                    "min_durasi_response": 908,
                    "max_durasi_response": 908,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1249,
                    "avg_durasi_recovery": 1249,
                    "min_durasi_recovery": 1249,
                    "max_durasi_recovery": 1249,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431901,
                    "nama_posko": "POSKO ULP ROTE NDAO",
                    "id_regu": 36065,
                    "kode_regu": "BUSALANGGA",
                    "nama_regu": "BUSALANGGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5850,
                    "avg_durasi_response": 975,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1464,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9188,
                    "avg_durasi_recovery": 1531.3333333333333,
                    "min_durasi_recovery": 900,
                    "max_durasi_recovery": 2265,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525021,
                    "nama_posko": "POSKO ULP MAJENANG",
                    "id_regu": 29919,
                    "kode_regu": "52502F URC2",
                    "nama_regu": "52502F URC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6438,
                    "avg_durasi_response": 1073,
                    "min_durasi_response": 451,
                    "max_durasi_response": 1805,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3673,
                    "avg_durasi_recovery": 612.1666666666666,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 840,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526531,
                    "nama_posko": "POSKO ULP WONOGIRI",
                    "id_regu": 19000,
                    "kode_regu": "52060G TIRTOMOYO",
                    "nama_regu": "52060G TIRTOMOYO",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672663846,
                    "avg_durasi_response": 111510923.06666666,
                    "min_durasi_response": 845,
                    "max_durasi_response": 1672641571,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19768,
                    "avg_durasi_recovery": 1317.8666666666666,
                    "min_durasi_recovery": 560,
                    "max_durasi_recovery": 4111,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143201,
                    "nama_posko": "POSKO ULP SEBERANG KOTA",
                    "id_regu": 29368,
                    "kode_regu": "SEBERANG 109",
                    "nama_regu": "SEBERANG 109",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5460,
                    "avg_durasi_response": 1820,
                    "min_durasi_response": 1086,
                    "max_durasi_response": 3114,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2125,
                    "avg_durasi_recovery": 708.3333333333334,
                    "min_durasi_recovery": 581,
                    "max_durasi_recovery": 789,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 544101,
                    "nama_posko": "POSKO KAMPUNG MELAYU",
                    "id_regu": 24856,
                    "kode_regu": "MELAYU ULC 3",
                    "nama_regu": "MELAYU ULC 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23950,
                    "avg_durasi_response": 1710.7142857142858,
                    "min_durasi_response": 839,
                    "max_durasi_response": 2284,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36518341,
                    "avg_durasi_recovery": 2608452.9285714286,
                    "min_durasi_recovery": 233,
                    "max_durasi_recovery": 36508009,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 515408,
                    "nama_posko": "POSKO ULP PONOROGO",
                    "id_regu": 25198,
                    "kode_regu": "PONOROGO MS",
                    "nama_regu": "PONOROGO MS",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42459,
                    "avg_durasi_response": 2653.6875,
                    "min_durasi_response": 740,
                    "max_durasi_response": 5629,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36570303,
                    "avg_durasi_recovery": 2285643.9375,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 36549396,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "id_regu": 29770,
                    "kode_regu": "OESAO KJ PARITI",
                    "nama_regu": "OESAO KJ PARITI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11180,
                    "avg_durasi_response": 1597.142857142857,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2084,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8470,
                    "avg_durasi_recovery": 1210,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 1803,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543401,
                    "nama_posko": "POSKO CINERE",
                    "id_regu": 14444,
                    "kode_regu": "CNR_SIPA1",
                    "nama_regu": "CNR_SIPA1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2248,
                    "avg_durasi_response": 2248,
                    "min_durasi_response": 2248,
                    "max_durasi_response": 2248,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1000,
                    "avg_durasi_recovery": 1000,
                    "min_durasi_recovery": 1000,
                    "max_durasi_recovery": 1000,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311601,
                    "nama_posko": "POSKO ULP RATAHAN",
                    "id_regu": 30707,
                    "kode_regu": "TMBTU 10.1",
                    "nama_regu": "TMBTU 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2068,
                    "avg_durasi_response": 2068,
                    "min_durasi_response": 2068,
                    "max_durasi_response": 2068,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1541,
                    "avg_durasi_recovery": 1541,
                    "min_durasi_recovery": 1541,
                    "max_durasi_recovery": 1541,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 128041,
                    "nama_posko": "POSKO ULP LABUHAN",
                    "id_regu": 17506,
                    "kode_regu": "MOBILE LABUHAN6",
                    "nama_regu": "MOBILE LABUHAN6",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672690020,
                    "avg_durasi_response": 128668463.07692307,
                    "min_durasi_response": 280,
                    "max_durasi_response": 1672679569,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36542142,
                    "avg_durasi_recovery": 2810934,
                    "min_durasi_recovery": 473,
                    "max_durasi_recovery": 36532790,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 511801,
                    "nama_posko": "POSKO ULP SIDOARJO KOTA",
                    "id_regu": 16917,
                    "kode_regu": "SDA KOTA 18",
                    "nama_regu": "SDA KOTA 18",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30249,
                    "avg_durasi_response": 2016.6,
                    "min_durasi_response": 1068,
                    "max_durasi_response": 4166,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 32470,
                    "avg_durasi_recovery": 2164.6666666666665,
                    "min_durasi_recovery": 618,
                    "max_durasi_recovery": 5432,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431901,
                    "nama_posko": "POSKO ULP ROTE NDAO",
                    "id_regu": 36065,
                    "kode_regu": "BUSALANGGA",
                    "nama_regu": "BUSALANGGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5850,
                    "avg_durasi_response": 975,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1464,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9188,
                    "avg_durasi_recovery": 1531.3333333333333,
                    "min_durasi_recovery": 900,
                    "max_durasi_recovery": 2265,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533111,
                    "nama_posko": "POSKO ULP CIREBON KOTA",
                    "id_regu": 19222,
                    "kode_regu": "KAPETAKAN 5.1",
                    "nama_regu": "KAPETAKAN 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4081,
                    "avg_durasi_response": 1360.3333333333333,
                    "min_durasi_response": 876,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1029,
                    "avg_durasi_recovery": 343,
                    "min_durasi_recovery": 189,
                    "max_durasi_recovery": 595,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431001,
                    "nama_posko": "POSKO ULP KUPANG",
                    "id_regu": 20024,
                    "kode_regu": "KUPANG6",
                    "nama_regu": "KUPANG6",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27574,
                    "avg_durasi_response": 1838.2666666666667,
                    "min_durasi_response": 749,
                    "max_durasi_response": 2756,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18215,
                    "avg_durasi_recovery": 1214.3333333333333,
                    "min_durasi_recovery": 256,
                    "max_durasi_recovery": 3842,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518022,
                    "nama_posko": "POSKO ULP TUBAN",
                    "id_regu": 16945,
                    "kode_regu": "TUBAN MS1",
                    "nama_regu": "TUBAN MS1",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43916,
                    "avg_durasi_response": 2439.777777777778,
                    "min_durasi_response": 1386,
                    "max_durasi_response": 5014,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109560306,
                    "avg_durasi_recovery": 6086683.666666667,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 36517471,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534611,
                    "nama_posko": "POSKO ULP CIKAMPEK",
                    "id_regu": 18781,
                    "kode_regu": "CIKAMPEK55",
                    "nama_regu": "CIKAMPEK55",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672682245,
                    "avg_durasi_response": 152062022.27272728,
                    "min_durasi_response": 684,
                    "max_durasi_response": 1672667383,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36499428,
                    "avg_durasi_recovery": 3318129.8181818184,
                    "min_durasi_recovery": 336,
                    "max_durasi_recovery": 36491650,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 231001,
                    "nama_posko": "POSKO ULP SAMARINDA KOTA",
                    "id_regu": 33723,
                    "kode_regu": "KOTA 8.2",
                    "nama_regu": "KOTA 8.2",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70460,
                    "avg_durasi_response": 3355.2380952380954,
                    "min_durasi_response": 1144,
                    "max_durasi_response": 7599,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36521599,
                    "avg_durasi_recovery": 1739123.761904762,
                    "min_durasi_recovery": 229,
                    "max_durasi_recovery": 36494408,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523021,
                    "nama_posko": "POSKO ULP SEMARANG BARAT",
                    "id_regu": 33200,
                    "kode_regu": "52302J",
                    "nama_regu": "52302J",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13646,
                    "avg_durasi_response": 3411.5,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 5013,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36539132,
                    "avg_durasi_recovery": 9134783,
                    "min_durasi_recovery": 471,
                    "max_durasi_recovery": 36536467,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 114441,
                    "nama_posko": "POSKO ULP TEUNOM",
                    "id_regu": 25497,
                    "kode_regu": "TEUNOM 10.1",
                    "nama_regu": "TEUNOM 10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2585,
                    "avg_durasi_response": 861.6666666666666,
                    "min_durasi_response": 562,
                    "max_durasi_response": 1131,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5195,
                    "avg_durasi_recovery": 1731.6666666666667,
                    "min_durasi_recovery": 1444,
                    "max_durasi_recovery": 2135,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562301,
                    "nama_posko": "POSKO ULP MALINGPING",
                    "id_regu": 16231,
                    "kode_regu": "CILOGRANG 5.1",
                    "nama_regu": "CILOGRANG 5.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5639,
                    "avg_durasi_response": 1409.75,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1759,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4107,
                    "avg_durasi_recovery": 1026.75,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 1572,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553202,
                    "nama_posko": "POSKO ULP SERIRIT",
                    "id_regu": 13105,
                    "kode_regu": "SRT 283",
                    "nama_regu": "SRT 283",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672723554,
                    "avg_durasi_response": 92929086.33333333,
                    "min_durasi_response": 584,
                    "max_durasi_response": 1672682329,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 146172971,
                    "avg_durasi_recovery": 8120720.611111111,
                    "min_durasi_recovery": 180,
                    "max_durasi_recovery": 36538028,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 536911,
                    "nama_posko": "POSKO ULP TANGGEUNG",
                    "id_regu": 33017,
                    "kode_regu": "CIMARAGANG.52",
                    "nama_regu": "CIMARAGANG.52",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6124,
                    "avg_durasi_response": 1224.8,
                    "min_durasi_response": 662,
                    "max_durasi_response": 2726,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4480,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 59,
                    "max_durasi_recovery": 2393,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "id_regu": 29770,
                    "kode_regu": "OESAO KJ PARITI",
                    "nama_regu": "OESAO KJ PARITI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11180,
                    "avg_durasi_response": 1597.142857142857,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2084,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8470,
                    "avg_durasi_recovery": 1210,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 1803,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 324301,
                    "nama_posko": "POSKO ULP PEKKABATA",
                    "id_regu": 22285,
                    "kode_regu": "PEKKABATA5",
                    "nama_regu": "PEKKABATA5",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4268,
                    "avg_durasi_response": 4268,
                    "min_durasi_response": 4268,
                    "max_durasi_response": 4268,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 267,
                    "avg_durasi_recovery": 267,
                    "min_durasi_recovery": 267,
                    "max_durasi_recovery": 267,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522531,
                    "nama_posko": "POSKO ULP PEMALANG",
                    "id_regu": 18218,
                    "kode_regu": "52253.B BT BOLANG",
                    "nama_regu": "52253.B BT BOLANG",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11932,
                    "avg_durasi_response": 1325.7777777777778,
                    "min_durasi_response": 794,
                    "max_durasi_response": 2389,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36534304,
                    "avg_durasi_recovery": 4059367.111111111,
                    "min_durasi_recovery": 364,
                    "max_durasi_recovery": 36526928,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 551102,
                    "nama_posko": "POSKO ULP MENGWI",
                    "id_regu": 392,
                    "kode_regu": "KUTA 282",
                    "nama_regu": "KUTA 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3162,
                    "avg_durasi_response": 3162,
                    "min_durasi_response": 3162,
                    "max_durasi_response": 3162,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 234963,
                    "avg_durasi_recovery": 234963,
                    "min_durasi_recovery": 234963,
                    "max_durasi_recovery": 234963,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 327601,
                    "nama_posko": "POSKO ULP SINJAI",
                    "id_regu": 22240,
                    "kode_regu": "TAMAONA",
                    "nama_regu": "TAMAONA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2110,
                    "avg_durasi_response": 2110,
                    "min_durasi_response": 2110,
                    "max_durasi_response": 2110,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3132,
                    "avg_durasi_recovery": 3132,
                    "min_durasi_recovery": 3132,
                    "max_durasi_recovery": 3132,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131071,
                    "nama_posko": "POSKO ULP PAINAN",
                    "id_regu": 21720,
                    "kode_regu": "BBBALANTAI",
                    "nama_regu": "BBBALANTAI",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3348,
                    "avg_durasi_response": 1116,
                    "min_durasi_response": 353,
                    "max_durasi_response": 1636,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3606,
                    "avg_durasi_recovery": 1202,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 2046,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172801,
                    "nama_posko": "POSKO ULP SUKADANA (LAMPUNG)",
                    "id_regu": 23757,
                    "kode_regu": "SUKADANA",
                    "nama_regu": "SUKADANA",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17572,
                    "avg_durasi_response": 1952.4444444444443,
                    "min_durasi_response": 1431,
                    "max_durasi_response": 2760,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12409,
                    "avg_durasi_recovery": 1378.7777777777778,
                    "min_durasi_recovery": 741,
                    "max_durasi_recovery": 1977,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535851,
                    "nama_posko": "POSKO ULP PADALARANG",
                    "id_regu": 19313,
                    "kode_regu": "CIPEUNDEUY5.1",
                    "nama_regu": "CIPEUNDEUY5.1",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19911,
                    "avg_durasi_response": 1327.4,
                    "min_durasi_response": 975,
                    "max_durasi_response": 2024,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12555,
                    "avg_durasi_recovery": 837,
                    "min_durasi_recovery": 203,
                    "max_durasi_recovery": 2495,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547401,
                    "nama_posko": "POSKO LENTENG AGUNG",
                    "id_regu": 13674,
                    "kode_regu": "PASAR MINGGU 2",
                    "nama_regu": "PASAR MINGGU 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7466,
                    "avg_durasi_response": 1244.3333333333333,
                    "min_durasi_response": 253,
                    "max_durasi_response": 2446,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3736,
                    "avg_durasi_recovery": 622.6666666666666,
                    "min_durasi_recovery": 181,
                    "max_durasi_recovery": 1140,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538711,
                    "nama_posko": "POSKO ULP DEPOK KOTA",
                    "id_regu": 31317,
                    "kode_regu": "MARGONDA 51",
                    "nama_regu": "MARGONDA 51",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706640,
                    "avg_durasi_response": 139392220,
                    "min_durasi_response": 1423,
                    "max_durasi_response": 1672684931,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 20353,
                    "avg_durasi_recovery": 1696.0833333333333,
                    "min_durasi_recovery": 373,
                    "max_durasi_recovery": 3373,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562301,
                    "nama_posko": "POSKO ULP MALINGPING",
                    "id_regu": 16231,
                    "kode_regu": "CILOGRANG 5.1",
                    "nama_regu": "CILOGRANG 5.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5639,
                    "avg_durasi_response": 1409.75,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1759,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4107,
                    "avg_durasi_recovery": 1026.75,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 1572,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526511,
                    "nama_posko": "POSKO ULP SUKOHARDJO",
                    "id_regu": 18960,
                    "kode_regu": "543 Bekonang",
                    "nama_regu": "543 Bekonang",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 58895,
                    "avg_durasi_response": 3680.9375,
                    "min_durasi_response": 1415,
                    "max_durasi_response": 7615,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36527249,
                    "avg_durasi_recovery": 2282953.0625,
                    "min_durasi_recovery": 162,
                    "max_durasi_recovery": 36516058,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 315011,
                    "nama_posko": "POSKO ULP TOLITOLI",
                    "id_regu": 32181,
                    "kode_regu": "GINUNGGUNG.01",
                    "nama_regu": "GINUNGGUNG.01",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2838,
                    "avg_durasi_response": 946,
                    "min_durasi_response": 751,
                    "max_durasi_response": 1286,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5259,
                    "avg_durasi_recovery": 1753,
                    "min_durasi_recovery": 1290,
                    "max_durasi_recovery": 2127,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172101,
                    "nama_posko": "POSKO ULP SRIBAWONO",
                    "id_regu": 25617,
                    "kode_regu": "TRIDATU",
                    "nama_regu": "TRIDATU",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7291,
                    "avg_durasi_response": 1822.75,
                    "min_durasi_response": 1277,
                    "max_durasi_response": 2768,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6537,
                    "avg_durasi_recovery": 1634.25,
                    "min_durasi_recovery": 757,
                    "max_durasi_recovery": 2026,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520571,
                    "nama_posko": "POSKO ULP PALUR",
                    "id_regu": 32896,
                    "kode_regu": "SKA PALUR 574",
                    "nama_regu": "SKA PALUR 574",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1286,
                    "avg_durasi_response": 1286,
                    "min_durasi_response": 1286,
                    "max_durasi_response": 1286,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1934,
                    "avg_durasi_recovery": 1934,
                    "min_durasi_recovery": 1934,
                    "max_durasi_recovery": 1934,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515075,
                    "nama_posko": "POSKO ULP CARUBAN",
                    "id_regu": 17028,
                    "kode_regu": "CT CARUBAN",
                    "nama_regu": "CT CARUBAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 519,
                    "avg_durasi_response": 519,
                    "min_durasi_response": 519,
                    "max_durasi_response": 519,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 247,
                    "avg_durasi_recovery": 247,
                    "min_durasi_recovery": 247,
                    "max_durasi_recovery": 247,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 124122,
                    "nama_posko": "POSKO ULP SIBUHUAN",
                    "id_regu": 35276,
                    "kode_regu": "SIBUHUAN2",
                    "nama_regu": "SIBUHUAN2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 957,
                    "avg_durasi_response": 957,
                    "min_durasi_response": 957,
                    "max_durasi_response": 957,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 674,
                    "avg_durasi_recovery": 674,
                    "min_durasi_recovery": 674,
                    "max_durasi_recovery": 674,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513574,
                    "nama_posko": "POSKO ULP KRAKSAAN",
                    "id_regu": 37593,
                    "kode_regu": "513506.COMMANDCENTER",
                    "nama_regu": "513506.COMMANDCENTER",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6652,
                    "avg_durasi_response": 831.5,
                    "min_durasi_response": 560,
                    "max_durasi_response": 1247,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73005909,
                    "avg_durasi_recovery": 9125738.625,
                    "min_durasi_recovery": 196,
                    "max_durasi_recovery": 36506654,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 115501,
                    "nama_posko": "POSKO ULP SUBULUSSALAM",
                    "id_regu": 25389,
                    "kode_regu": "GELOMBANG10.1",
                    "nama_regu": "GELOMBANG10.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4302,
                    "avg_durasi_response": 2151,
                    "min_durasi_response": 1998,
                    "max_durasi_response": 2304,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36496196,
                    "avg_durasi_recovery": 18248098,
                    "min_durasi_recovery": 3224,
                    "max_durasi_recovery": 36492972,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 537031,
                    "nama_posko": "POSKO ULP CIKARANG KOTA",
                    "id_regu": 27580,
                    "kode_regu": "CIKO.FR1",
                    "nama_regu": "CIKO.FR1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10551,
                    "avg_durasi_response": 1172.3333333333333,
                    "min_durasi_response": 887,
                    "max_durasi_response": 1531,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 38737,
                    "avg_durasi_recovery": 4304.111111111111,
                    "min_durasi_recovery": 654,
                    "max_durasi_recovery": 25726,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 513145,
                    "nama_posko": "POSKO ULP KEBONAGUNG",
                    "id_regu": 21598,
                    "kode_regu": "KBA.ULC1",
                    "nama_regu": "KBA.ULC1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9468,
                    "avg_durasi_response": 728.3076923076923,
                    "min_durasi_response": 474,
                    "max_durasi_response": 1199,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4542,
                    "avg_durasi_recovery": 349.38461538461536,
                    "min_durasi_recovery": 142,
                    "max_durasi_recovery": 895,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532411,
                    "nama_posko": "POSKO ULP TASIKMALAYA KOTA",
                    "id_regu": 19341,
                    "kode_regu": "CINEAM 5.1",
                    "nama_regu": "CINEAM 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6600,
                    "avg_durasi_response": 733.3333333333334,
                    "min_durasi_response": 502,
                    "max_durasi_response": 892,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6244,
                    "avg_durasi_recovery": 693.7777777777778,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 1534,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 545301,
                    "nama_posko": "POSKO MARUNDA",
                    "id_regu": 13651,
                    "kode_regu": "REGU YANTEK UNGU 3",
                    "nama_regu": "REGU YANTEK UNGU 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42358,
                    "avg_durasi_response": 3025.5714285714284,
                    "min_durasi_response": 1701,
                    "max_durasi_response": 6501,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 56806,
                    "avg_durasi_recovery": 4057.5714285714284,
                    "min_durasi_recovery": 153,
                    "max_durasi_recovery": 17684,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538721,
                    "nama_posko": "POSKO ULP CIBINONG",
                    "id_regu": 18836,
                    "kode_regu": "CIBINONG 52",
                    "nama_regu": "CIBINONG 52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22863,
                    "avg_durasi_response": 2540.3333333333335,
                    "min_durasi_response": 1797,
                    "max_durasi_response": 4015,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36524625,
                    "avg_durasi_recovery": 4058291.6666666665,
                    "min_durasi_recovery": 522,
                    "max_durasi_recovery": 36515756,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 553202,
                    "nama_posko": "POSKO ULP SERIRIT",
                    "id_regu": 13105,
                    "kode_regu": "SRT 283",
                    "nama_regu": "SRT 283",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672723554,
                    "avg_durasi_response": 92929086.33333333,
                    "min_durasi_response": 584,
                    "max_durasi_response": 1672682329,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 146172971,
                    "avg_durasi_recovery": 8120720.611111111,
                    "min_durasi_recovery": 180,
                    "max_durasi_recovery": 36538028,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 515097,
                    "nama_posko": "POSKO ULP MANTINGAN",
                    "id_regu": 17065,
                    "kode_regu": "CLEAR TEMPER",
                    "nama_regu": "CLEAR TEMPER",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1366,
                    "avg_durasi_response": 455.3333333333333,
                    "min_durasi_response": 242,
                    "max_durasi_response": 704,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 790,
                    "avg_durasi_recovery": 263.3333333333333,
                    "min_durasi_recovery": 227,
                    "max_durasi_recovery": 288,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532111,
                    "nama_posko": "POSKO ULP PANGANDARAN",
                    "id_regu": 19368,
                    "kode_regu": "CIGUGUR 5.1",
                    "nama_regu": "CIGUGUR 5.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6519,
                    "avg_durasi_response": 651.9,
                    "min_durasi_response": 330,
                    "max_durasi_response": 1116,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3840,
                    "avg_durasi_recovery": 384,
                    "min_durasi_recovery": 240,
                    "max_durasi_recovery": 525,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225001,
                    "nama_posko": "POSKO ULP KUALA KAPUAS",
                    "id_regu": 21558,
                    "kode_regu": "KAPUAS15",
                    "nama_regu": "KAPUAS15",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 668,
                    "avg_durasi_response": 668,
                    "min_durasi_response": 668,
                    "max_durasi_response": 668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 947,
                    "avg_durasi_recovery": 947,
                    "min_durasi_recovery": 947,
                    "max_durasi_recovery": 947,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431601,
                    "nama_posko": "POSKO ULP KALABAHI",
                    "id_regu": 34725,
                    "kode_regu": "KJ ALOR KC",
                    "nama_regu": "KJ ALOR KC",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 459,
                    "avg_durasi_recovery": 459,
                    "min_durasi_recovery": 459,
                    "max_durasi_recovery": 459,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532931,
                    "nama_posko": "POSKO ULP LELES",
                    "id_regu": 34999,
                    "kode_regu": "LELES SP.LEUWIGOONG 52",
                    "nama_regu": "LELES SP.LEUWIGOONG 52",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7529,
                    "avg_durasi_response": 752.9,
                    "min_durasi_response": 530,
                    "max_durasi_response": 1338,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3763,
                    "avg_durasi_recovery": 376.3,
                    "min_durasi_recovery": 159,
                    "max_durasi_recovery": 643,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172701,
                    "nama_posko": "POSKO ULP RUMBIA",
                    "id_regu": 23790,
                    "kode_regu": "SPTHSRBY",
                    "nama_regu": "SPTHSRBY",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10326,
                    "avg_durasi_response": 1721,
                    "min_durasi_response": 1111,
                    "max_durasi_response": 2290,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7522,
                    "avg_durasi_recovery": 1253.6666666666667,
                    "min_durasi_recovery": 849,
                    "max_durasi_recovery": 1517,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525511,
                    "nama_posko": "POSKO ULP DEMAK",
                    "id_regu": 18178,
                    "kode_regu": "URC DEMAK 1 ( B ) ",
                    "nama_regu": "URC DEMAK 1 ( B ) ",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672703606,
                    "avg_durasi_response": 98394329.76470588,
                    "min_durasi_response": 1438,
                    "max_durasi_response": 1672668731,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 13376,
                    "avg_durasi_recovery": 786.8235294117648,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 2287,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514098,
                    "nama_posko": "POSKO ULP SUTOJAYAN",
                    "id_regu": 17248,
                    "kode_regu": "STJYN.ULC9",
                    "nama_regu": "STJYN.ULC9",
                    "total": 55,
                    "total_selesai": 55,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 120623,
                    "avg_durasi_response": 2193.1454545454544,
                    "min_durasi_response": 594,
                    "max_durasi_response": 4127,
                    "total_dibawah_sla_response": 55,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 37983019,
                    "avg_durasi_recovery": 690600.3454545455,
                    "min_durasi_recovery": 164,
                    "max_durasi_recovery": 36552348,
                    "total_dibawah_sla_recovery": 28,
                    "total_diatas_sla_recovery": 27
                },
                {
                    "id_posko": 141001,
                    "nama_posko": "POSKO ULP RIVAI",
                    "id_regu": 17765,
                    "kode_regu": "RIVAI 901",
                    "nama_regu": "RIVAI 901",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 36768,
                    "avg_durasi_response": 2626.285714285714,
                    "min_durasi_response": 1535,
                    "max_durasi_response": 4117,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 146102212,
                    "avg_durasi_recovery": 10435872.285714285,
                    "min_durasi_recovery": 384,
                    "max_durasi_recovery": 36536772,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 443301,
                    "nama_posko": "POSKO ULP WOHA",
                    "id_regu": 29044,
                    "kode_regu": "SAMPUNGU1",
                    "nama_regu": "SAMPUNGU1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 420,
                    "avg_durasi_response": 420,
                    "min_durasi_response": 420,
                    "max_durasi_response": 420,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 351,
                    "avg_durasi_recovery": 351,
                    "min_durasi_recovery": 351,
                    "max_durasi_recovery": 351,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515421,
                    "nama_posko": "POSKO ULP PACITAN",
                    "id_regu": 21233,
                    "kode_regu": "PACITAN POSTEGALOMBO",
                    "nama_regu": "PACITAN POSTEGALOMBO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3495,
                    "avg_durasi_response": 1747.5,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2275,
                    "avg_durasi_recovery": 1137.5,
                    "min_durasi_recovery": 1084,
                    "max_durasi_recovery": 1191,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517102,
                    "nama_posko": "POSKO ULP SUMENEP",
                    "id_regu": 17157,
                    "kode_regu": "SMNP.MS2",
                    "nama_regu": "SMNP.MS2",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68037,
                    "avg_durasi_response": 1744.5384615384614,
                    "min_durasi_response": 494,
                    "max_durasi_response": 4903,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 184383219,
                    "avg_durasi_recovery": 4727774.846153846,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 36499909,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 327101,
                    "nama_posko": "POSKO ULP PANRITA LOPI",
                    "id_regu": 36217,
                    "kode_regu": "UCOMCENT",
                    "nama_regu": "UCOMCENT",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672756265,
                    "avg_durasi_response": 64336779.42307692,
                    "min_durasi_response": 836,
                    "max_durasi_response": 1672652901,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 37763992,
                    "avg_durasi_recovery": 1452461.2307692308,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 36545637,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 525531,
                    "nama_posko": "POSKO ULP PURWODADI",
                    "id_regu": 18192,
                    "kode_regu": "YANGU 01 ( B )",
                    "nama_regu": "YANGU 01 ( B )",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17455,
                    "avg_durasi_response": 1745.5,
                    "min_durasi_response": 639,
                    "max_durasi_response": 2321,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9931,
                    "avg_durasi_recovery": 993.1,
                    "min_durasi_recovery": 216,
                    "max_durasi_recovery": 1983,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551102,
                    "nama_posko": "POSKO ULP MENGWI",
                    "id_regu": 392,
                    "kode_regu": "KUTA 282",
                    "nama_regu": "KUTA 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3162,
                    "avg_durasi_response": 3162,
                    "min_durasi_response": 3162,
                    "max_durasi_response": 3162,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 234963,
                    "avg_durasi_recovery": 234963,
                    "min_durasi_recovery": 234963,
                    "max_durasi_recovery": 234963,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 511032,
                    "nama_posko": "POSKO ULP TANDES",
                    "id_regu": 16921,
                    "kode_regu": "TANDES.16",
                    "nama_regu": "TANDES.16",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2421,
                    "avg_durasi_response": 1210.5,
                    "min_durasi_response": 897,
                    "max_durasi_response": 1524,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2986,
                    "avg_durasi_recovery": 1493,
                    "min_durasi_recovery": 1297,
                    "max_durasi_recovery": 1689,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120122,
                    "nama_posko": "POSKO ULP SUNGGAL",
                    "id_regu": 11896,
                    "kode_regu": "MOBILE SUNGGAL5",
                    "nama_regu": "MOBILE SUNGGAL5",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672705579,
                    "avg_durasi_response": 111513705.26666667,
                    "min_durasi_response": 743,
                    "max_durasi_response": 1672687361,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 22739,
                    "avg_durasi_recovery": 1515.9333333333334,
                    "min_durasi_recovery": 560,
                    "max_durasi_recovery": 2360,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112251,
                    "nama_posko": "POSKO ULP BIREUEN",
                    "id_regu": 18027,
                    "kode_regu": "BIREUEN 10.1",
                    "nama_regu": "BIREUEN 10.1",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6460,
                    "avg_durasi_response": 587.2727272727273,
                    "min_durasi_response": 494,
                    "max_durasi_response": 629,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6932,
                    "avg_durasi_recovery": 630.1818181818181,
                    "min_durasi_recovery": 585,
                    "max_durasi_recovery": 755,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523511,
                    "nama_posko": "POSKO ULP SALATIGA KOTA",
                    "id_regu": 27756,
                    "kode_regu": "LAGA513B",
                    "nama_regu": "LAGA513B",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7809,
                    "avg_durasi_response": 1561.8,
                    "min_durasi_response": 1392,
                    "max_durasi_response": 1718,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 765183,
                    "avg_durasi_recovery": 153036.6,
                    "min_durasi_recovery": 834,
                    "max_durasi_recovery": 756241,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 221101,
                    "nama_posko": "POSKO ULP AHMAD YANI",
                    "id_regu": 6199,
                    "kode_regu": "REGU RAYON AHMAD YANI",
                    "nama_regu": "REGU RAYON AHMAD YANI",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7894,
                    "avg_durasi_response": 1973.5,
                    "min_durasi_response": 1246,
                    "max_durasi_response": 2659,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73042237,
                    "avg_durasi_recovery": 18260559.25,
                    "min_durasi_recovery": 218,
                    "max_durasi_recovery": 36521298,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 552304,
                    "nama_posko": "POSKO ULP KARANGASEM",
                    "id_regu": 13078,
                    "kode_regu": "KRS-285",
                    "nama_regu": "KRS-285",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719950,
                    "avg_durasi_response": 128670765.38461539,
                    "min_durasi_response": 1254,
                    "max_durasi_response": 1672691013,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36772383,
                    "avg_durasi_recovery": 2828644.846153846,
                    "min_durasi_recovery": 946,
                    "max_durasi_recovery": 36492631,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 232301,
                    "nama_posko": "POSKO ULP TANAH GROGOT",
                    "id_regu": 18640,
                    "kode_regu": "PRC GROGOT",
                    "nama_regu": "PRC GROGOT",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8945,
                    "avg_durasi_response": 1789,
                    "min_durasi_response": 1088,
                    "max_durasi_response": 2251,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2835,
                    "avg_durasi_recovery": 567,
                    "min_durasi_recovery": 331,
                    "max_durasi_recovery": 745,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231201,
                    "nama_posko": "POSKO ULP KOTA BANGUN",
                    "id_regu": 39199,
                    "kode_regu": "Kotabangun 82",
                    "nama_regu": "Kotabangun 82",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9066,
                    "avg_durasi_response": 3022,
                    "min_durasi_response": 1906,
                    "max_durasi_response": 4276,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2824,
                    "avg_durasi_recovery": 941.3333333333334,
                    "min_durasi_recovery": 905,
                    "max_durasi_recovery": 962,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561101,
                    "nama_posko": "POSKO ULP SERANG KOTA",
                    "id_regu": 16240,
                    "kode_regu": "BAROS 5.1",
                    "nama_regu": "BAROS 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2424,
                    "avg_durasi_response": 1212,
                    "min_durasi_response": 1032,
                    "max_durasi_response": 1392,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2142,
                    "avg_durasi_recovery": 1071,
                    "min_durasi_recovery": 996,
                    "max_durasi_recovery": 1146,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171301,
                    "nama_posko": "POSKO ULP KALIANDA",
                    "id_regu": 19047,
                    "kode_regu": "KALIANDA571",
                    "nama_regu": "KALIANDA571",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28896,
                    "avg_durasi_response": 2408,
                    "min_durasi_response": 809,
                    "max_durasi_response": 4284,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4870185,
                    "avg_durasi_recovery": 405848.75,
                    "min_durasi_recovery": 465,
                    "max_durasi_recovery": 1893505,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 144201,
                    "nama_posko": "POSKO ULP SAROLANGUN",
                    "id_regu": 36196,
                    "kode_regu": "PELAWAN 5",
                    "nama_regu": "PELAWAN 5",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3598,
                    "avg_durasi_response": 1799,
                    "min_durasi_response": 1758,
                    "max_durasi_response": 1840,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1801,
                    "avg_durasi_recovery": 900.5,
                    "min_durasi_recovery": 807,
                    "max_durasi_recovery": 994,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133341,
                    "nama_posko": "POSKO ULP SILUNGKANG",
                    "id_regu": 21740,
                    "kode_regu": "MUAROBODI",
                    "nama_regu": "MUAROBODI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 783,
                    "avg_durasi_response": 783,
                    "min_durasi_response": 783,
                    "max_durasi_response": 783,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1355,
                    "avg_durasi_recovery": 1355,
                    "min_durasi_recovery": 1355,
                    "max_durasi_recovery": 1355,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515032,
                    "nama_posko": "POSKO ULP MAGETAN",
                    "id_regu": 17056,
                    "kode_regu": "PLSAN.MS13",
                    "nama_regu": "PLSAN.MS13",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9426,
                    "avg_durasi_response": 1047.3333333333333,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1778,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36519378,
                    "avg_durasi_recovery": 4057708.6666666665,
                    "min_durasi_recovery": 314,
                    "max_durasi_recovery": 36514091,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 537041,
                    "nama_posko": "POSKO ULP LEMAHABANG",
                    "id_regu": 27559,
                    "kode_regu": "WRGN.52",
                    "nama_regu": "WRGN.52",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345348269,
                    "avg_durasi_response": 128667241.11538461,
                    "min_durasi_response": 572,
                    "max_durasi_response": 1672662065,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 127497,
                    "avg_durasi_recovery": 4903.7307692307695,
                    "min_durasi_recovery": 500,
                    "max_durasi_recovery": 101325,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 511812,
                    "nama_posko": "POSKO ULP KRIAN",
                    "id_regu": 16899,
                    "kode_regu": "KRIAN.UNIT11",
                    "nama_regu": "KRIAN.UNIT11",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672771247,
                    "avg_durasi_response": 139397603.91666666,
                    "min_durasi_response": 986,
                    "max_durasi_response": 1672695114,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 14361,
                    "avg_durasi_recovery": 1196.75,
                    "min_durasi_recovery": 508,
                    "max_durasi_recovery": 1957,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516717,
                    "nama_posko": "POSKO ULP ROGOJAMPI",
                    "id_regu": 799,
                    "kode_regu": "RGJMP.6",
                    "nama_regu": "RGJMP.6",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 78430,
                    "avg_durasi_response": 2904.814814814815,
                    "min_durasi_response": 986,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 27,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109657913,
                    "avg_durasi_recovery": 4061404.185185185,
                    "min_durasi_recovery": 186,
                    "max_durasi_recovery": 36563473,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 120144,
                    "nama_posko": "POSKO ULP MEDAN JOHOR",
                    "id_regu": 14576,
                    "kode_regu": "MOBILE JOHOR5",
                    "nama_regu": "MOBILE JOHOR5",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66293,
                    "avg_durasi_response": 5099.461538461538,
                    "min_durasi_response": 544,
                    "max_durasi_response": 49610,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10178,
                    "avg_durasi_recovery": 782.9230769230769,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 3269,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536711,
                    "nama_posko": "POSKO ULP CIPANAS",
                    "id_regu": 32923,
                    "kode_regu": "CIPANAS.53",
                    "nama_regu": "CIPANAS.53",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2308,
                    "avg_durasi_response": 769.3333333333334,
                    "min_durasi_response": 730,
                    "max_durasi_response": 803,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2258,
                    "avg_durasi_recovery": 752.6666666666666,
                    "min_durasi_recovery": 495,
                    "max_durasi_recovery": 946,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520061,
                    "nama_posko": "POSKO ULP REMBANG",
                    "id_regu": 18391,
                    "kode_regu": "52006.REMBANG564",
                    "nama_regu": "52006.REMBANG564",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20107,
                    "avg_durasi_response": 2234.1111111111113,
                    "min_durasi_response": 971,
                    "max_durasi_response": 4900,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533033,
                    "avg_durasi_recovery": 4059225.888888889,
                    "min_durasi_recovery": 506,
                    "max_durasi_recovery": 36525313,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "id_regu": 13699,
                    "kode_regu": "CRCSULC 2",
                    "nama_regu": "CRCSULC 2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30862,
                    "avg_durasi_response": 2057.4666666666667,
                    "min_durasi_response": 824,
                    "max_durasi_response": 7918,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14716,
                    "avg_durasi_recovery": 981.0666666666667,
                    "min_durasi_recovery": 92,
                    "max_durasi_recovery": 2239,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 412201,
                    "nama_posko": "POSKO ULP SANANA",
                    "id_regu": 22000,
                    "kode_regu": "SANANA",
                    "nama_regu": "SANANA",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10710,
                    "avg_durasi_response": 1530,
                    "min_durasi_response": 876,
                    "max_durasi_response": 2003,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8394,
                    "avg_durasi_recovery": 1199.142857142857,
                    "min_durasi_recovery": 689,
                    "max_durasi_recovery": 1613,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 123100,
                    "nama_posko": "POSKO ULP PORSEA",
                    "id_regu": 21262,
                    "kode_regu": "PORSEA51",
                    "nama_regu": "PORSEA51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 293,
                    "avg_durasi_response": 293,
                    "min_durasi_response": 293,
                    "max_durasi_response": 293,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1442,
                    "avg_durasi_recovery": 1442,
                    "min_durasi_recovery": 1442,
                    "max_durasi_recovery": 1442,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 129051,
                    "nama_posko": "POSKO ULP KABANJAHE",
                    "id_regu": 22821,
                    "kode_regu": "KABANJAHE23",
                    "nama_regu": "KABANJAHE23",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 936,
                    "avg_durasi_response": 312,
                    "min_durasi_response": 305,
                    "max_durasi_response": 321,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 355,
                    "avg_durasi_recovery": 118.33333333333333,
                    "min_durasi_recovery": 106,
                    "max_durasi_recovery": 130,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533111,
                    "nama_posko": "POSKO ULP CIREBON KOTA",
                    "id_regu": 19222,
                    "kode_regu": "KAPETAKAN 5.1",
                    "nama_regu": "KAPETAKAN 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4081,
                    "avg_durasi_response": 1360.3333333333333,
                    "min_durasi_response": 876,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1029,
                    "avg_durasi_recovery": 343,
                    "min_durasi_recovery": 189,
                    "max_durasi_recovery": 595,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 425301,
                    "nama_posko": "POSKO ULP KUPRIK",
                    "id_regu": 39815,
                    "kode_regu": "KUPRIK11",
                    "nama_regu": "KUPRIK11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2166,
                    "avg_durasi_response": 1083,
                    "min_durasi_response": 1079,
                    "max_durasi_response": 1087,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 955,
                    "avg_durasi_recovery": 477.5,
                    "min_durasi_recovery": 338,
                    "max_durasi_recovery": 617,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312101,
                    "nama_posko": "POSKO ULP PALU KOTA",
                    "id_regu": 18718,
                    "kode_regu": "KOTA 10.3",
                    "nama_regu": "KOTA 10.3",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21800,
                    "avg_durasi_response": 2180,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 4223,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7009,
                    "avg_durasi_recovery": 700.9,
                    "min_durasi_recovery": 341,
                    "max_durasi_recovery": 1438,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 125161,
                    "nama_posko": "POSKO ULP SIMPANG KAWAT",
                    "id_regu": 24658,
                    "kode_regu": "SIMPANG KAWAT5.1",
                    "nama_regu": "SIMPANG KAWAT5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1100,
                    "avg_durasi_response": 1100,
                    "min_durasi_response": 1100,
                    "max_durasi_response": 1100,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 720,
                    "avg_durasi_recovery": 720,
                    "min_durasi_recovery": 720,
                    "max_durasi_recovery": 720,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "id_regu": 11002,
                    "kode_regu": "MENTENG ULC 03",
                    "nama_regu": "MENTENG ULC 03",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70912,
                    "avg_durasi_response": 8864,
                    "min_durasi_response": 556,
                    "max_durasi_response": 62426,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3234,
                    "avg_durasi_recovery": 404.25,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 1295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532761,
                    "nama_posko": "POSKO ULP CIKAJANG",
                    "id_regu": 18886,
                    "kode_regu": "TOBLONG 5.2",
                    "nama_regu": "TOBLONG 5.2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3436,
                    "avg_durasi_response": 1145.3333333333333,
                    "min_durasi_response": 601,
                    "max_durasi_response": 1701,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1102,
                    "avg_durasi_recovery": 367.3333333333333,
                    "min_durasi_recovery": 205,
                    "max_durasi_recovery": 678,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 114411,
                    "nama_posko": "POSKO ULP CALANG",
                    "id_regu": 25505,
                    "kode_regu": "LHOK KRUET 10.1",
                    "nama_regu": "LHOK KRUET 10.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4674,
                    "avg_durasi_response": 779,
                    "min_durasi_response": 359,
                    "max_durasi_response": 1119,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36561146,
                    "avg_durasi_recovery": 6093524.333333333,
                    "min_durasi_recovery": 490,
                    "max_durasi_recovery": 36557407,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 511611,
                    "nama_posko": "POSKO ULP TAMAN",
                    "id_regu": 37676,
                    "kode_regu": "511611.COMMANDCENTER",
                    "nama_regu": "511611.COMMANDCENTER",
                    "total": 25,
                    "total_selesai": 25,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672700155,
                    "avg_durasi_response": 66908006.2,
                    "min_durasi_response": 337,
                    "max_durasi_response": 1672686521,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11380,
                    "avg_durasi_recovery": 455.2,
                    "min_durasi_recovery": 145,
                    "max_durasi_recovery": 791,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431501,
                    "nama_posko": "POSKO ULP KEFAMENANU",
                    "id_regu": 28485,
                    "kode_regu": "KEFA 02",
                    "nama_regu": "KEFA 02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23450,
                    "avg_durasi_response": 1954.1666666666667,
                    "min_durasi_response": 756,
                    "max_durasi_response": 4376,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36553423,
                    "avg_durasi_recovery": 3046118.5833333335,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36541346,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "id_regu": 30703,
                    "kode_regu": "TARERN10.1",
                    "nama_regu": "TARERN10.1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15435,
                    "avg_durasi_response": 1102.5,
                    "min_durasi_response": 869,
                    "max_durasi_response": 1647,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 22195,
                    "avg_durasi_recovery": 1585.357142857143,
                    "min_durasi_recovery": 891,
                    "max_durasi_recovery": 1950,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327101,
                    "nama_posko": "POSKO ULP PANRITA LOPI",
                    "id_regu": 36217,
                    "kode_regu": "UCOMCENT",
                    "nama_regu": "UCOMCENT",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672756265,
                    "avg_durasi_response": 64336779.42307692,
                    "min_durasi_response": 836,
                    "max_durasi_response": 1672652901,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 37763992,
                    "avg_durasi_recovery": 1452461.2307692308,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 36545637,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524511,
                    "nama_posko": "POSKO ULP PEKALONGAN KOTA",
                    "id_regu": 30416,
                    "kode_regu": "52451F",
                    "nama_regu": "52451F",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14889,
                    "avg_durasi_response": 1654.3333333333333,
                    "min_durasi_response": 781,
                    "max_durasi_response": 2762,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9372,
                    "avg_durasi_recovery": 1041.3333333333333,
                    "min_durasi_recovery": 515,
                    "max_durasi_recovery": 1641,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523051,
                    "nama_posko": "POSKO ULP KENDAL",
                    "id_regu": 18318,
                    "kode_regu": "52305C",
                    "nama_regu": "52305C",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46284,
                    "avg_durasi_response": 3306,
                    "min_durasi_response": 1922,
                    "max_durasi_response": 6573,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36525665,
                    "avg_durasi_recovery": 2608976.0714285714,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 36510451,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521511,
                    "nama_posko": "POSKO ULP MAGELANG KOTA",
                    "id_regu": 33936,
                    "kode_regu": "MGL.URC2 MAGELANG KOTA",
                    "nama_regu": "MGL.URC2 MAGELANG KOTA",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6921,
                    "avg_durasi_response": 988.7142857142857,
                    "min_durasi_response": 879,
                    "max_durasi_response": 1449,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5099,
                    "avg_durasi_recovery": 728.4285714285714,
                    "min_durasi_recovery": 584,
                    "max_durasi_recovery": 1468,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522581,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJATENG)",
                    "id_regu": 18226,
                    "kode_regu": "52258.B",
                    "nama_regu": "52258.B",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7318,
                    "avg_durasi_response": 1219.6666666666667,
                    "min_durasi_response": 775,
                    "max_durasi_response": 1495,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11788,
                    "avg_durasi_recovery": 1964.6666666666667,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 3193,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534311,
                    "nama_posko": "POSKO ULP PLERED",
                    "id_regu": 31300,
                    "kode_regu": "PLERED 52",
                    "nama_regu": "PLERED 52",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4685,
                    "avg_durasi_response": 780.8333333333334,
                    "min_durasi_response": 648,
                    "max_durasi_response": 905,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3175,
                    "avg_durasi_recovery": 529.1666666666666,
                    "min_durasi_recovery": 481,
                    "max_durasi_recovery": 599,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535851,
                    "nama_posko": "POSKO ULP PADALARANG",
                    "id_regu": 19313,
                    "kode_regu": "CIPEUNDEUY5.1",
                    "nama_regu": "CIPEUNDEUY5.1",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19911,
                    "avg_durasi_response": 1327.4,
                    "min_durasi_response": 975,
                    "max_durasi_response": 2024,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12555,
                    "avg_durasi_recovery": 837,
                    "min_durasi_recovery": 203,
                    "max_durasi_recovery": 2495,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515419,
                    "nama_posko": "POSKO ULP BALONG",
                    "id_regu": 24199,
                    "kode_regu": "PNG.MOBIL.16",
                    "nama_regu": "PNG.MOBIL.16",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 911,
                    "avg_durasi_response": 455.5,
                    "min_durasi_response": 325,
                    "max_durasi_response": 586,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 479,
                    "avg_durasi_recovery": 239.5,
                    "min_durasi_recovery": 163,
                    "max_durasi_recovery": 316,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 128011,
                    "nama_posko": "POSKO ULP MEDAN TIMUR",
                    "id_regu": 17504,
                    "kode_regu": "Mobile Timur 6",
                    "nama_regu": "Mobile Timur 6",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23619,
                    "avg_durasi_response": 1026.9130434782608,
                    "min_durasi_response": 319,
                    "max_durasi_response": 2249,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36544803,
                    "avg_durasi_recovery": 1588904.4782608696,
                    "min_durasi_recovery": 167,
                    "max_durasi_recovery": 36520597,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521021,
                    "nama_posko": "POSKO ULP WATES",
                    "id_regu": 18308,
                    "kode_regu": "MGL.LOANO",
                    "nama_regu": "MGL.LOANO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1217,
                    "avg_durasi_response": 1217,
                    "min_durasi_response": 1217,
                    "max_durasi_response": 1217,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 930,
                    "avg_durasi_recovery": 930,
                    "min_durasi_recovery": 930,
                    "max_durasi_recovery": 930,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538611,
                    "nama_posko": "POSKO ULP CITEUREUP",
                    "id_regu": 19268,
                    "kode_regu": "CITEUREUP5.1",
                    "nama_regu": "CITEUREUP5.1",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20519,
                    "avg_durasi_response": 1865.3636363636363,
                    "min_durasi_response": 996,
                    "max_durasi_response": 2832,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36544978,
                    "avg_durasi_recovery": 3322270.727272727,
                    "min_durasi_recovery": 745,
                    "max_durasi_recovery": 36531294,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535171,
                    "nama_posko": "POSKO ULP TANJUNG SARI",
                    "id_regu": 19156,
                    "kode_regu": "TANJUNGSARI 5.1",
                    "nama_regu": "TANJUNGSARI 5.1",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19997,
                    "avg_durasi_response": 952.2380952380952,
                    "min_durasi_response": 567,
                    "max_durasi_response": 1992,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11919,
                    "avg_durasi_recovery": 567.5714285714286,
                    "min_durasi_recovery": 266,
                    "max_durasi_recovery": 975,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "id_regu": 33923,
                    "kode_regu": "UNIT 2",
                    "nama_regu": "UNIT 2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2473,
                    "avg_durasi_response": 2473,
                    "min_durasi_response": 2473,
                    "max_durasi_response": 2473,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 518,
                    "avg_durasi_recovery": 518,
                    "min_durasi_recovery": 518,
                    "max_durasi_recovery": 518,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 132221,
                    "nama_posko": "POSKO ULP PADANG PANJANG",
                    "id_regu": 21763,
                    "kode_regu": "OMBILIN",
                    "nama_regu": "OMBILIN",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4336,
                    "avg_durasi_response": 867.2,
                    "min_durasi_response": 409,
                    "max_durasi_response": 1287,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10425,
                    "avg_durasi_recovery": 2085,
                    "min_durasi_recovery": 1669,
                    "max_durasi_recovery": 2565,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323301,
                    "nama_posko": "POSKO ULP BENU BENUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 624,
                    "avg_durasi_response": 624,
                    "min_durasi_response": 624,
                    "max_durasi_response": 624,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 68,
                    "avg_durasi_recovery": 68,
                    "min_durasi_recovery": 68,
                    "max_durasi_recovery": 68,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515086,
                    "nama_posko": "POSKO ULP DOLOPO",
                    "id_regu": 16982,
                    "kode_regu": "DLPO.MS13",
                    "nama_regu": "DLPO.MS13",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12088,
                    "avg_durasi_response": 1208.8,
                    "min_durasi_response": 606,
                    "max_durasi_response": 2267,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7876,
                    "avg_durasi_recovery": 787.6,
                    "min_durasi_recovery": 158,
                    "max_durasi_recovery": 1579,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172301,
                    "nama_posko": "POSKO ULP TALANG PADANG",
                    "id_regu": 23773,
                    "kode_regu": "TALANG PADANG",
                    "nama_regu": "TALANG PADANG",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8796,
                    "avg_durasi_response": 1759.2,
                    "min_durasi_response": 1656,
                    "max_durasi_response": 1982,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6506,
                    "avg_durasi_recovery": 1301.2,
                    "min_durasi_recovery": 736,
                    "max_durasi_recovery": 2066,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535311,
                    "nama_posko": "POSKO ULP MAJALAYA",
                    "id_regu": 18854,
                    "kode_regu": "MAKOTA51",
                    "nama_regu": "MAKOTA51",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18730,
                    "avg_durasi_response": 814.3478260869565,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1724,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12121,
                    "avg_durasi_recovery": 527,
                    "min_durasi_recovery": 185,
                    "max_durasi_recovery": 1977,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441201,
                    "nama_posko": "POSKO ULP SELONG",
                    "id_regu": 23139,
                    "kode_regu": "UP.MASBAGIK",
                    "nama_regu": "UP.MASBAGIK",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27146,
                    "avg_durasi_response": 2714.6,
                    "min_durasi_response": 1747,
                    "max_durasi_response": 4525,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11159,
                    "avg_durasi_recovery": 1115.9,
                    "min_durasi_recovery": 297,
                    "max_durasi_recovery": 2256,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326301,
                    "nama_posko": "POSKO ULP MALILI",
                    "id_regu": 31578,
                    "kode_regu": "MALILI 3",
                    "nama_regu": "MALILI 3",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2732,
                    "avg_durasi_response": 2732,
                    "min_durasi_response": 2732,
                    "max_durasi_response": 2732,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1635,
                    "avg_durasi_recovery": 1635,
                    "min_durasi_recovery": 1635,
                    "max_durasi_recovery": 1635,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537041,
                    "nama_posko": "POSKO ULP LEMAHABANG",
                    "id_regu": 27559,
                    "kode_regu": "WRGN.52",
                    "nama_regu": "WRGN.52",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345348269,
                    "avg_durasi_response": 128667241.11538461,
                    "min_durasi_response": 572,
                    "max_durasi_response": 1672662065,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 127497,
                    "avg_durasi_recovery": 4903.7307692307695,
                    "min_durasi_recovery": 500,
                    "max_durasi_recovery": 101325,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 532651,
                    "nama_posko": "POSKO ULP KARANGNUNGGAL",
                    "id_regu": 19388,
                    "kode_regu": "CIBALONG 5.1",
                    "nama_regu": "CIBALONG 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 703,
                    "avg_durasi_recovery": 703,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 703,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532511,
                    "nama_posko": "POSKO ULP RAJAPOLAH",
                    "id_regu": 30761,
                    "kode_regu": "PANJALU 5.2",
                    "nama_regu": "PANJALU 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 778,
                    "avg_durasi_response": 778,
                    "min_durasi_response": 778,
                    "max_durasi_response": 778,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 175,
                    "avg_durasi_recovery": 175,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 175,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522511,
                    "nama_posko": "POSKO ULP TEGAL KOTA",
                    "id_regu": 33117,
                    "kode_regu": "52252.E",
                    "nama_regu": "52252.E",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 931,
                    "avg_durasi_response": 931,
                    "min_durasi_response": 931,
                    "max_durasi_response": 931,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 266,
                    "avg_durasi_recovery": 266,
                    "min_durasi_recovery": 266,
                    "max_durasi_recovery": 266,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321411,
                    "nama_posko": "POSKO ULP KALEBAJENG",
                    "id_regu": 22218,
                    "kode_regu": "32141.KBJ MOBIL1",
                    "nama_regu": "32141.KBJ MOBIL1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24497,
                    "avg_durasi_response": 1749.7857142857142,
                    "min_durasi_response": 718,
                    "max_durasi_response": 3949,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17726,
                    "avg_durasi_recovery": 1266.142857142857,
                    "min_durasi_recovery": 341,
                    "max_durasi_recovery": 2568,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520591,
                    "nama_posko": "POSKO ULP SUMBERLAWANG",
                    "id_regu": 18985,
                    "kode_regu": "SKA SBL YANDAL 1",
                    "nama_regu": "SKA SBL YANDAL 1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3404,
                    "avg_durasi_response": 851,
                    "min_durasi_response": 684,
                    "max_durasi_response": 949,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522618,
                    "avg_durasi_recovery": 9130654.5,
                    "min_durasi_recovery": 1572,
                    "max_durasi_recovery": 36516663,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 316301,
                    "nama_posko": "POSKO ULP KWANDANG",
                    "id_regu": 38858,
                    "kode_regu": "KWD URC1",
                    "nama_regu": "KWD URC1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4278,
                    "avg_durasi_response": 1426,
                    "min_durasi_response": 1356,
                    "max_durasi_response": 1505,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4228,
                    "avg_durasi_recovery": 1409.3333333333333,
                    "min_durasi_recovery": 1214,
                    "max_durasi_recovery": 1558,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 123011,
                    "nama_posko": "POSKO ULP SIBOLGA KOTA",
                    "id_regu": 35938,
                    "kode_regu": "PORIAHA5",
                    "nama_regu": "PORIAHA5",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1761,
                    "avg_durasi_response": 440.25,
                    "min_durasi_response": 216,
                    "max_durasi_response": 1000,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4811,
                    "avg_durasi_recovery": 1202.75,
                    "min_durasi_recovery": 752,
                    "max_durasi_recovery": 1414,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 214301,
                    "nama_posko": "POSKO ULP TUMBANG TITI",
                    "id_regu": 34929,
                    "kode_regu": "21430.AIRUPAS",
                    "nama_regu": "21430.AIRUPAS",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1826,
                    "avg_durasi_response": 1826,
                    "min_durasi_response": 1826,
                    "max_durasi_response": 1826,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 277,
                    "avg_durasi_recovery": 277,
                    "min_durasi_recovery": 277,
                    "max_durasi_recovery": 277,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437001,
                    "nama_posko": "POSKO ULP ENDE",
                    "id_regu": 29489,
                    "kode_regu": "NANGAPANDA",
                    "nama_regu": "NANGAPANDA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1831,
                    "avg_durasi_response": 610.3333333333334,
                    "min_durasi_response": 516,
                    "max_durasi_response": 667,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2143,
                    "avg_durasi_recovery": 714.3333333333334,
                    "min_durasi_recovery": 259,
                    "max_durasi_recovery": 1137,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524031,
                    "nama_posko": "POSKO ULP BOYOLALI",
                    "id_regu": 18114,
                    "kode_regu": "KLN.SIMO",
                    "nama_regu": "KLN.SIMO",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6187,
                    "avg_durasi_response": 1237.4,
                    "min_durasi_response": 197,
                    "max_durasi_response": 1688,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5015,
                    "avg_durasi_recovery": 1003,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 1848,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311101,
                    "nama_posko": "POSKO ULP BITUNG",
                    "id_regu": 32439,
                    "kode_regu": "GIRIAN 10.2",
                    "nama_regu": "GIRIAN 10.2",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32030,
                    "avg_durasi_response": 1685.7894736842106,
                    "min_durasi_response": 863,
                    "max_durasi_response": 3072,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533112,
                    "avg_durasi_recovery": 1922795.3684210526,
                    "min_durasi_recovery": 581,
                    "max_durasi_recovery": 36519464,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 211011,
                    "nama_posko": "POSKO ULP SIANTAN",
                    "id_regu": 34176,
                    "kode_regu": "JUNGKAT",
                    "nama_regu": "JUNGKAT",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2949,
                    "avg_durasi_response": 983,
                    "min_durasi_response": 686,
                    "max_durasi_response": 1353,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2405,
                    "avg_durasi_recovery": 801.6666666666666,
                    "min_durasi_recovery": 188,
                    "max_durasi_recovery": 1797,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149101,
                    "nama_posko": "POSKO ULP KAYU AGUNG",
                    "id_regu": 27096,
                    "kode_regu": "KAJA CEMPAKA",
                    "nama_regu": "KAJA CEMPAKA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4774,
                    "avg_durasi_response": 1591.3333333333333,
                    "min_durasi_response": 1284,
                    "max_durasi_response": 2078,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1320,
                    "avg_durasi_recovery": 440,
                    "min_durasi_recovery": 377,
                    "max_durasi_recovery": 480,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532931,
                    "nama_posko": "POSKO ULP LELES",
                    "id_regu": 34999,
                    "kode_regu": "LELES SP.LEUWIGOONG 52",
                    "nama_regu": "LELES SP.LEUWIGOONG 52",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7529,
                    "avg_durasi_response": 752.9,
                    "min_durasi_response": 530,
                    "max_durasi_response": 1338,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3763,
                    "avg_durasi_recovery": 376.3,
                    "min_durasi_recovery": 159,
                    "max_durasi_recovery": 643,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 142401,
                    "nama_posko": "POSKO ULP MARIANA",
                    "id_regu": 29185,
                    "kode_regu": "MARIANA941",
                    "nama_regu": "MARIANA941",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1092,
                    "avg_durasi_response": 1092,
                    "min_durasi_response": 1092,
                    "max_durasi_response": 1092,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1205,
                    "avg_durasi_recovery": 1205,
                    "min_durasi_recovery": 1205,
                    "max_durasi_recovery": 1205,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 146401,
                    "nama_posko": "POSKO ULP MANNA",
                    "id_regu": 27724,
                    "kode_regu": "REGU KAJA KEDURAN",
                    "nama_regu": "REGU KAJA KEDURAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1315,
                    "avg_durasi_response": 1315,
                    "min_durasi_response": 1315,
                    "max_durasi_response": 1315,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1524,
                    "avg_durasi_recovery": 1524,
                    "min_durasi_recovery": 1524,
                    "max_durasi_recovery": 1524,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511465,
                    "nama_posko": "POSKO ULP GEDANGAN",
                    "id_regu": 16993,
                    "kode_regu": "GEDANGAN 17",
                    "nama_regu": "GEDANGAN 17",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15829,
                    "avg_durasi_response": 1978.625,
                    "min_durasi_response": 1198,
                    "max_durasi_response": 2807,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36542020,
                    "avg_durasi_recovery": 4567752.5,
                    "min_durasi_recovery": 721,
                    "max_durasi_recovery": 36532102,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 522511,
                    "nama_posko": "POSKO ULP TEGAL KOTA",
                    "id_regu": 33117,
                    "kode_regu": "52252.E",
                    "nama_regu": "52252.E",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 931,
                    "avg_durasi_response": 931,
                    "min_durasi_response": 931,
                    "max_durasi_response": 931,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 266,
                    "avg_durasi_recovery": 266,
                    "min_durasi_recovery": 266,
                    "max_durasi_recovery": 266,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173801,
                    "nama_posko": "POSKO ULP LIWA",
                    "id_regu": 24616,
                    "kode_regu": "PUGUNG",
                    "nama_regu": "PUGUNG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5753,
                    "avg_durasi_response": 5753,
                    "min_durasi_response": 5753,
                    "max_durasi_response": 5753,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 691,
                    "avg_durasi_recovery": 691,
                    "min_durasi_recovery": 691,
                    "max_durasi_recovery": 691,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534681,
                    "nama_posko": "POSKO ULP KOSAMBI",
                    "id_regu": 18771,
                    "kode_regu": "KOSAMBI53",
                    "nama_regu": "KOSAMBI53",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5590,
                    "avg_durasi_response": 931.6666666666666,
                    "min_durasi_response": 715,
                    "max_durasi_response": 1458,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5757,
                    "avg_durasi_recovery": 959.5,
                    "min_durasi_recovery": 532,
                    "max_durasi_recovery": 1715,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525021,
                    "nama_posko": "POSKO ULP MAJENANG",
                    "id_regu": 29919,
                    "kode_regu": "52502F URC2",
                    "nama_regu": "52502F URC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6438,
                    "avg_durasi_response": 1073,
                    "min_durasi_response": 451,
                    "max_durasi_response": 1805,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3673,
                    "avg_durasi_recovery": 612.1666666666666,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 840,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "id_regu": 19044,
                    "kode_regu": "SUTAMI552",
                    "nama_regu": "SUTAMI552",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23113,
                    "avg_durasi_response": 1777.923076923077,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2744,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13276,
                    "avg_durasi_recovery": 1021.2307692307693,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 1343,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521011,
                    "nama_posko": "POSKO ULP KALASAN",
                    "id_regu": 13411,
                    "kode_regu": "YOG.JONGGRANG2",
                    "nama_regu": "YOG.JONGGRANG2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15097,
                    "avg_durasi_response": 1372.4545454545455,
                    "min_durasi_response": 746,
                    "max_durasi_response": 2226,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10615,
                    "avg_durasi_recovery": 965,
                    "min_durasi_recovery": 573,
                    "max_durasi_recovery": 3679,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525541,
                    "nama_posko": "POSKO ULP WIROSARI",
                    "id_regu": 18201,
                    "kode_regu": "GATAK",
                    "nama_regu": "GATAK",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706785,
                    "avg_durasi_response": 278784464.1666667,
                    "min_durasi_response": 1222,
                    "max_durasi_response": 1672698956,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10315,
                    "avg_durasi_recovery": 1719.1666666666667,
                    "min_durasi_recovery": 902,
                    "max_durasi_recovery": 2610,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551303,
                    "nama_posko": "POSKO ULP TABANAN",
                    "id_regu": 12869,
                    "kode_regu": "TABANAN 283",
                    "nama_regu": "TABANAN 283",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41256,
                    "avg_durasi_response": 3173.5384615384614,
                    "min_durasi_response": 2258,
                    "max_durasi_response": 4524,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 701904,
                    "avg_durasi_recovery": 53992.61538461538,
                    "min_durasi_recovery": 449,
                    "max_durasi_recovery": 415846,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 523041,
                    "nama_posko": "POSKO ULP SEMARANG SELATAN",
                    "id_regu": 18293,
                    "kode_regu": "52304B",
                    "nama_regu": "52304B",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52673,
                    "avg_durasi_response": 2926.277777777778,
                    "min_durasi_response": 882,
                    "max_durasi_response": 8244,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36531646,
                    "avg_durasi_recovery": 2029535.888888889,
                    "min_durasi_recovery": 146,
                    "max_durasi_recovery": 36510802,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 182401,
                    "nama_posko": "POSKO ULP SELATPANJANG",
                    "id_regu": 36163,
                    "kode_regu": "TANJUNGSAMAK",
                    "nama_regu": "TANJUNGSAMAK",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1742,
                    "avg_durasi_response": 871,
                    "min_durasi_response": 773,
                    "max_durasi_response": 969,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2671,
                    "avg_durasi_recovery": 1335.5,
                    "min_durasi_recovery": 1298,
                    "max_durasi_recovery": 1373,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 433801,
                    "nama_posko": "POSKO ULP SUMBA BARAT DAYA",
                    "id_regu": 38843,
                    "kode_regu": "SJ.UNIT4",
                    "nama_regu": "SJ.UNIT4",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1981,
                    "avg_durasi_response": 1981,
                    "min_durasi_response": 1981,
                    "max_durasi_response": 1981,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 983,
                    "avg_durasi_recovery": 983,
                    "min_durasi_recovery": 983,
                    "max_durasi_recovery": 983,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525021,
                    "nama_posko": "POSKO ULP MAJENANG",
                    "id_regu": 29919,
                    "kode_regu": "52502F URC2",
                    "nama_regu": "52502F URC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6438,
                    "avg_durasi_response": 1073,
                    "min_durasi_response": 451,
                    "max_durasi_response": 1805,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3673,
                    "avg_durasi_recovery": 612.1666666666666,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 840,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535351,
                    "nama_posko": "POSKO ULP BALEENDAH",
                    "id_regu": 18863,
                    "kode_regu": "CIPARAY51",
                    "nama_regu": "CIPARAY51",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694432,
                    "avg_durasi_response": 104543402,
                    "min_durasi_response": 328,
                    "max_durasi_response": 1672685803,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 7410,
                    "avg_durasi_recovery": 463.125,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 723,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 317501,
                    "nama_posko": "POSKO ULP MOLIBAGU",
                    "id_regu": 18695,
                    "kode_regu": "MOLIBAGU",
                    "nama_regu": "MOLIBAGU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3420,
                    "avg_durasi_response": 1710,
                    "min_durasi_response": 1594,
                    "max_durasi_response": 1826,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 760,
                    "avg_durasi_recovery": 380,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 394,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521031,
                    "nama_posko": "POSKO ULP BANTUL",
                    "id_regu": 5131,
                    "kode_regu": "YOG.PARIS1",
                    "nama_regu": "YOG.PARIS1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672745359,
                    "avg_durasi_response": 185860595.44444445,
                    "min_durasi_response": 1557,
                    "max_durasi_response": 1672704206,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11046,
                    "avg_durasi_recovery": 1227.3333333333333,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 2385,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225401,
                    "nama_posko": "POSKO ULP MUARA TEWEH",
                    "id_regu": 30683,
                    "kode_regu": "BINING.11",
                    "nama_regu": "BINING.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3503,
                    "avg_durasi_response": 1751.5,
                    "min_durasi_response": 1547,
                    "max_durasi_response": 1956,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 969,
                    "avg_durasi_recovery": 484.5,
                    "min_durasi_recovery": 342,
                    "max_durasi_recovery": 627,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535851,
                    "nama_posko": "POSKO ULP PADALARANG",
                    "id_regu": 19313,
                    "kode_regu": "CIPEUNDEUY5.1",
                    "nama_regu": "CIPEUNDEUY5.1",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19911,
                    "avg_durasi_response": 1327.4,
                    "min_durasi_response": 975,
                    "max_durasi_response": 2024,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12555,
                    "avg_durasi_recovery": 837,
                    "min_durasi_recovery": 203,
                    "max_durasi_recovery": 2495,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 545301,
                    "nama_posko": "POSKO MARUNDA",
                    "id_regu": 13651,
                    "kode_regu": "REGU YANTEK UNGU 3",
                    "nama_regu": "REGU YANTEK UNGU 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42358,
                    "avg_durasi_response": 3025.5714285714284,
                    "min_durasi_response": 1701,
                    "max_durasi_response": 6501,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 56806,
                    "avg_durasi_recovery": 4057.5714285714284,
                    "min_durasi_recovery": 153,
                    "max_durasi_recovery": 17684,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171101,
                    "nama_posko": "POSKO ULP NATAR",
                    "id_regu": 25479,
                    "kode_regu": "ULC4 NATAR",
                    "nama_regu": "ULC4 NATAR",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 72796,
                    "avg_durasi_response": 4044.222222222222,
                    "min_durasi_response": 1819,
                    "max_durasi_response": 7527,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10300,
                    "avg_durasi_recovery": 572.2222222222222,
                    "min_durasi_recovery": 251,
                    "max_durasi_recovery": 1139,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "id_regu": 22295,
                    "kode_regu": "PAKU 11",
                    "nama_regu": "PAKU 11",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12326,
                    "avg_durasi_response": 1540.75,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9652,
                    "avg_durasi_recovery": 1206.5,
                    "min_durasi_recovery": 692,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532311,
                    "nama_posko": "POSKO ULP CIAMIS",
                    "id_regu": 30505,
                    "kode_regu": "PANAWANGAN 5.2 ",
                    "nama_regu": "PANAWANGAN 5.2 ",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4444,
                    "avg_durasi_response": 1111,
                    "min_durasi_response": 707,
                    "max_durasi_response": 1817,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2730,
                    "avg_durasi_recovery": 682.5,
                    "min_durasi_recovery": 499,
                    "max_durasi_recovery": 824,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 114421,
                    "nama_posko": "POSKO ULP JEURAM",
                    "id_regu": 25504,
                    "kode_regu": "A BILIE 10.1",
                    "nama_regu": "A BILIE 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1931,
                    "avg_durasi_response": 482.75,
                    "min_durasi_response": 337,
                    "max_durasi_response": 609,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36528564,
                    "avg_durasi_recovery": 9132141,
                    "min_durasi_recovery": 736,
                    "max_durasi_recovery": 36525437,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 522551,
                    "nama_posko": "POSKO ULP BREBES",
                    "id_regu": 29038,
                    "kode_regu": "52255.F URC BLK",
                    "nama_regu": "52255.F URC BLK",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6203,
                    "avg_durasi_response": 1550.75,
                    "min_durasi_response": 1063,
                    "max_durasi_response": 2201,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3411,
                    "avg_durasi_recovery": 852.75,
                    "min_durasi_recovery": 460,
                    "max_durasi_recovery": 1406,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "id_regu": 11002,
                    "kode_regu": "MENTENG ULC 03",
                    "nama_regu": "MENTENG ULC 03",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70912,
                    "avg_durasi_response": 8864,
                    "min_durasi_response": 556,
                    "max_durasi_response": 62426,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3234,
                    "avg_durasi_recovery": 404.25,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 1295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517203,
                    "nama_posko": "POSKO ULP SAMPANG",
                    "id_regu": 17150,
                    "kode_regu": "KJ TORJUN",
                    "nama_regu": "KJ TORJUN",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672665396,
                    "avg_durasi_response": 119476099.71428572,
                    "min_durasi_response": 692,
                    "max_durasi_response": 1672653713,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 157486,
                    "avg_durasi_recovery": 11249,
                    "min_durasi_recovery": 1008,
                    "max_durasi_recovery": 59718,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 115521,
                    "nama_posko": "POSKO ULP SINGKIL",
                    "id_regu": 25384,
                    "kode_regu": "SINGKIL10.1",
                    "nama_regu": "SINGKIL10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1734,
                    "avg_durasi_response": 578,
                    "min_durasi_response": 521,
                    "max_durasi_response": 615,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1748,
                    "avg_durasi_recovery": 582.6666666666666,
                    "min_durasi_recovery": 463,
                    "max_durasi_recovery": 737,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328101,
                    "nama_posko": "POSKO ULP KOTA BAU BAU",
                    "id_regu": 32220,
                    "kode_regu": "B1.HARBBK",
                    "nama_regu": "B1.HARBBK",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30232,
                    "avg_durasi_response": 2015.4666666666667,
                    "min_durasi_response": 387,
                    "max_durasi_response": 5049,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10923,
                    "avg_durasi_recovery": 728.2,
                    "min_durasi_recovery": 114,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523511,
                    "nama_posko": "POSKO ULP SALATIGA KOTA",
                    "id_regu": 27756,
                    "kode_regu": "LAGA513B",
                    "nama_regu": "LAGA513B",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7809,
                    "avg_durasi_response": 1561.8,
                    "min_durasi_response": 1392,
                    "max_durasi_response": 1718,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 765183,
                    "avg_durasi_recovery": 153036.6,
                    "min_durasi_recovery": 834,
                    "max_durasi_recovery": 756241,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 513574,
                    "nama_posko": "POSKO ULP KRAKSAAN",
                    "id_regu": 37593,
                    "kode_regu": "513506.COMMANDCENTER",
                    "nama_regu": "513506.COMMANDCENTER",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6652,
                    "avg_durasi_response": 831.5,
                    "min_durasi_response": 560,
                    "max_durasi_response": 1247,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73005909,
                    "avg_durasi_recovery": 9125738.625,
                    "min_durasi_recovery": 196,
                    "max_durasi_recovery": 36506654,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 533711,
                    "nama_posko": "POSKO ULP CILIMUS",
                    "id_regu": 19289,
                    "kode_regu": "JALAKSANA 5.1",
                    "nama_regu": "JALAKSANA 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5307,
                    "avg_durasi_response": 1769,
                    "min_durasi_response": 1425,
                    "max_durasi_response": 1942,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1565,
                    "avg_durasi_recovery": 521.6666666666666,
                    "min_durasi_recovery": 331,
                    "max_durasi_recovery": 630,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524021,
                    "nama_posko": "POSKO ULP DELANGGU",
                    "id_regu": 18103,
                    "kode_regu": "KLN.POLANHARJO",
                    "nama_regu": "KLN.POLANHARJO",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672653374,
                    "avg_durasi_response": 334530674.8,
                    "min_durasi_response": 364,
                    "max_durasi_response": 1672647322,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3967,
                    "avg_durasi_recovery": 793.4,
                    "min_durasi_recovery": 122,
                    "max_durasi_recovery": 2152,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538711,
                    "nama_posko": "POSKO ULP DEPOK KOTA",
                    "id_regu": 31317,
                    "kode_regu": "MARGONDA 51",
                    "nama_regu": "MARGONDA 51",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706640,
                    "avg_durasi_response": 139392220,
                    "min_durasi_response": 1423,
                    "max_durasi_response": 1672684931,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 20353,
                    "avg_durasi_recovery": 1696.0833333333333,
                    "min_durasi_recovery": 373,
                    "max_durasi_recovery": 3373,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511010,
                    "nama_posko": "POSKO ULP INDRAPURA SBY",
                    "id_regu": 37675,
                    "kode_regu": "511010.COMMANDCENTER",
                    "nama_regu": "511010.COMMANDCENTER",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3943,
                    "avg_durasi_response": 1314.3333333333333,
                    "min_durasi_response": 1116,
                    "max_durasi_response": 1449,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1694,
                    "avg_durasi_recovery": 564.6666666666666,
                    "min_durasi_recovery": 262,
                    "max_durasi_recovery": 730,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 424401,
                    "nama_posko": "POSKO ULP BINTUNI",
                    "id_regu": 39805,
                    "kode_regu": "BINTUNI11",
                    "nama_regu": "BINTUNI11",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27912,
                    "avg_durasi_response": 2537.4545454545455,
                    "min_durasi_response": 1397,
                    "max_durasi_response": 4425,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6293,
                    "avg_durasi_recovery": 572.0909090909091,
                    "min_durasi_recovery": 100,
                    "max_durasi_recovery": 1302,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182401,
                    "nama_posko": "POSKO ULP SELATPANJANG",
                    "id_regu": 36163,
                    "kode_regu": "TANJUNGSAMAK",
                    "nama_regu": "TANJUNGSAMAK",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1742,
                    "avg_durasi_response": 871,
                    "min_durasi_response": 773,
                    "max_durasi_response": 969,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2671,
                    "avg_durasi_recovery": 1335.5,
                    "min_durasi_recovery": 1298,
                    "max_durasi_recovery": 1373,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514546,
                    "nama_posko": "POSKO ULP NGORO",
                    "id_regu": 17100,
                    "kode_regu": "JOMBG.MS2",
                    "nama_regu": "JOMBG.MS2",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672674571,
                    "avg_durasi_response": 167267457.1,
                    "min_durasi_response": 45,
                    "max_durasi_response": 1672669387,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 30671,
                    "avg_durasi_recovery": 3067.1,
                    "min_durasi_recovery": 248,
                    "max_durasi_recovery": 12223,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 317401,
                    "nama_posko": "POSKO ULP BOLMUT",
                    "id_regu": 32044,
                    "kode_regu": "BOROKO 01",
                    "nama_regu": "BOROKO 01",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2730,
                    "avg_durasi_response": 1365,
                    "min_durasi_response": 1129,
                    "max_durasi_response": 1601,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1454,
                    "avg_durasi_recovery": 727,
                    "min_durasi_recovery": 653,
                    "max_durasi_recovery": 801,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443301,
                    "nama_posko": "POSKO ULP WOHA",
                    "id_regu": 29044,
                    "kode_regu": "SAMPUNGU1",
                    "nama_regu": "SAMPUNGU1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 420,
                    "avg_durasi_response": 420,
                    "min_durasi_response": 420,
                    "max_durasi_response": 420,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 351,
                    "avg_durasi_recovery": 351,
                    "min_durasi_recovery": 351,
                    "max_durasi_recovery": 351,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515432,
                    "nama_posko": "POSKO ULP TRENGGALEK",
                    "id_regu": 25205,
                    "kode_regu": "TRENGGALEK PANGGUL",
                    "nama_regu": "TRENGGALEK PANGGUL",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8799,
                    "avg_durasi_response": 1759.8,
                    "min_durasi_response": 1338,
                    "max_durasi_response": 2382,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8513,
                    "avg_durasi_recovery": 1702.6,
                    "min_durasi_recovery": 1115,
                    "max_durasi_recovery": 1979,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224501,
                    "nama_posko": "POSKO ULP PANGKALAN BUN",
                    "id_regu": 21117,
                    "kode_regu": "P. BUN URC (11.2)",
                    "nama_regu": "P. BUN URC (11.2)",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7275,
                    "avg_durasi_response": 1818.75,
                    "min_durasi_response": 1259,
                    "max_durasi_response": 2620,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3250,
                    "avg_durasi_recovery": 812.5,
                    "min_durasi_recovery": 247,
                    "max_durasi_recovery": 1647,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515054,
                    "nama_posko": "POSKO ULP MAOSPATI",
                    "id_regu": 17036,
                    "kode_regu": "MSPT.MS13",
                    "nama_regu": "MSPT.MS13",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20936,
                    "avg_durasi_response": 1046.8,
                    "min_durasi_response": 211,
                    "max_durasi_response": 1477,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36558611,
                    "avg_durasi_recovery": 1827930.55,
                    "min_durasi_recovery": 179,
                    "max_durasi_recovery": 36547695,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 134541,
                    "nama_posko": "POSKO ULP LINTAU",
                    "id_regu": 21755,
                    "kode_regu": "BALAITANGAH",
                    "nama_regu": "BALAITANGAH",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3732,
                    "avg_durasi_response": 1244,
                    "min_durasi_response": 1012,
                    "max_durasi_response": 1402,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4088,
                    "avg_durasi_recovery": 1362.6666666666667,
                    "min_durasi_recovery": 641,
                    "max_durasi_recovery": 2224,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 234201,
                    "nama_posko": "POSKO ULP SANGATTA",
                    "id_regu": 35087,
                    "kode_regu": "SANGKULIRANG.1",
                    "nama_regu": "SANGKULIRANG.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1668,
                    "avg_durasi_response": 1668,
                    "min_durasi_response": 1668,
                    "max_durasi_response": 1668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 638,
                    "avg_durasi_recovery": 638,
                    "min_durasi_recovery": 638,
                    "max_durasi_recovery": 638,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516501,
                    "nama_posko": "POSKO ULP PANARUKAN",
                    "id_regu": 24776,
                    "kode_regu": "PRKN.ULC8",
                    "nama_regu": "PRKN.ULC8",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672709158,
                    "avg_durasi_response": 79652817.04761904,
                    "min_durasi_response": 873,
                    "max_durasi_response": 1672667488,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36513824,
                    "avg_durasi_recovery": 1738753.5238095238,
                    "min_durasi_recovery": 219,
                    "max_durasi_recovery": 36492013,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 546301,
                    "nama_posko": "POSKO CENGKARENG ( POSKO STT )",
                    "id_regu": 17539,
                    "kode_regu": "DERES 4",
                    "nama_regu": "DERES 4",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 60715,
                    "avg_durasi_response": 2529.7916666666665,
                    "min_durasi_response": 856,
                    "max_durasi_response": 5985,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 33975,
                    "avg_durasi_recovery": 1415.625,
                    "min_durasi_recovery": 296,
                    "max_durasi_recovery": 11164,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 412601,
                    "nama_posko": "POSKO ULP TERNATE",
                    "id_regu": 38801,
                    "kode_regu": "TERNATE 9",
                    "nama_regu": "TERNATE 9",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9394,
                    "avg_durasi_response": 1565.6666666666667,
                    "min_durasi_response": 1049,
                    "max_durasi_response": 2026,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5068,
                    "avg_durasi_recovery": 844.6666666666666,
                    "min_durasi_recovery": 443,
                    "max_durasi_recovery": 1241,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113351,
                    "nama_posko": "POSKO ULP BLANG KEJEREN",
                    "id_regu": 36318,
                    "kode_regu": "TRANGUN 10.1",
                    "nama_regu": "TRANGUN 10.1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4934,
                    "avg_durasi_response": 986.8,
                    "min_durasi_response": 850,
                    "max_durasi_response": 1342,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3442,
                    "avg_durasi_recovery": 688.4,
                    "min_durasi_recovery": 85,
                    "max_durasi_recovery": 965,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553404,
                    "nama_posko": "POSKO ULP GILIMANUK",
                    "id_regu": 13096,
                    "kode_regu": "GIL-282",
                    "nama_regu": "GIL-282",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28030,
                    "avg_durasi_response": 1751.875,
                    "min_durasi_response": 1019,
                    "max_durasi_response": 2130,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36563523,
                    "avg_durasi_recovery": 2285220.1875,
                    "min_durasi_recovery": 759,
                    "max_durasi_recovery": 36543311,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 212501,
                    "nama_posko": "POSKO ULP SEIDURI",
                    "id_regu": 27316,
                    "kode_regu": "SDR-501M",
                    "nama_regu": "SDR-501M",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1150,
                    "avg_durasi_response": 1150,
                    "min_durasi_response": 1150,
                    "max_durasi_response": 1150,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 534,
                    "avg_durasi_recovery": 534,
                    "min_durasi_recovery": 534,
                    "max_durasi_recovery": 534,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 146801,
                    "nama_posko": "POSKO ULP MUKOMUKO",
                    "id_regu": 29580,
                    "kode_regu": "RG KJ PENARIK",
                    "nama_regu": "RG KJ PENARIK",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2868,
                    "avg_durasi_response": 1434,
                    "min_durasi_response": 648,
                    "max_durasi_response": 2220,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1855,
                    "avg_durasi_recovery": 927.5,
                    "min_durasi_recovery": 896,
                    "max_durasi_recovery": 959,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 412101,
                    "nama_posko": "POSKO ULP SOA SIU",
                    "id_regu": 36640,
                    "kode_regu": "SOASIU1",
                    "nama_regu": "SOASIU1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10523,
                    "avg_durasi_response": 1169.2222222222222,
                    "min_durasi_response": 804,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11487,
                    "avg_durasi_recovery": 1276.3333333333333,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 1771,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 315501,
                    "nama_posko": "POSKO ULP KOTARAYA",
                    "id_regu": 39659,
                    "kode_regu": "KOTARAYA URC1",
                    "nama_regu": "KOTARAYA URC1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3320,
                    "avg_durasi_response": 3320,
                    "min_durasi_response": 3320,
                    "max_durasi_response": 3320,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 963,
                    "avg_durasi_recovery": 963,
                    "min_durasi_recovery": 963,
                    "max_durasi_recovery": 963,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 411421,
                    "nama_posko": "POSKO ULP HITU",
                    "id_regu": 18665,
                    "kode_regu": "411.HITU",
                    "nama_regu": "411.HITU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3157,
                    "avg_durasi_response": 1578.5,
                    "min_durasi_response": 1396,
                    "max_durasi_response": 1761,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1649,
                    "avg_durasi_recovery": 824.5,
                    "min_durasi_recovery": 709,
                    "max_durasi_recovery": 940,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523101,
                    "nama_posko": "POSKO ULP BOJA",
                    "id_regu": 18334,
                    "kode_regu": "52310C",
                    "nama_regu": "52310C",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 35600,
                    "avg_durasi_response": 2373.3333333333335,
                    "min_durasi_response": 1347,
                    "max_durasi_response": 3982,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36511813,
                    "avg_durasi_recovery": 2434120.8666666667,
                    "min_durasi_recovery": 260,
                    "max_durasi_recovery": 36500753,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "id_regu": 32976,
                    "kode_regu": "URC TEGOWANU 2",
                    "nama_regu": "URC TEGOWANU 2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3605,
                    "avg_durasi_response": 1201.6666666666667,
                    "min_durasi_response": 1004,
                    "max_durasi_response": 1301,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2048,
                    "avg_durasi_recovery": 682.6666666666666,
                    "min_durasi_recovery": 555,
                    "max_durasi_recovery": 867,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535891,
                    "nama_posko": "POSKO ULP LEMBANG",
                    "id_regu": 21436,
                    "kode_regu": "LEMBANG5.2",
                    "nama_regu": "LEMBANG5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1075,
                    "avg_durasi_response": 1075,
                    "min_durasi_response": 1075,
                    "max_durasi_response": 1075,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 554,
                    "avg_durasi_recovery": 554,
                    "min_durasi_recovery": 554,
                    "max_durasi_recovery": 554,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538711,
                    "nama_posko": "POSKO ULP DEPOK KOTA",
                    "id_regu": 31317,
                    "kode_regu": "MARGONDA 51",
                    "nama_regu": "MARGONDA 51",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706640,
                    "avg_durasi_response": 139392220,
                    "min_durasi_response": 1423,
                    "max_durasi_response": 1672684931,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 20353,
                    "avg_durasi_recovery": 1696.0833333333333,
                    "min_durasi_recovery": 373,
                    "max_durasi_recovery": 3373,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547301,
                    "nama_posko": "POSKO PONDOK GEDE",
                    "id_regu": 13669,
                    "kode_regu": "REGU YANTEK MAKMUR2",
                    "nama_regu": "REGU YANTEK MAKMUR2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9037,
                    "avg_durasi_response": 1506.1666666666667,
                    "min_durasi_response": 902,
                    "max_durasi_response": 2686,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4136,
                    "avg_durasi_recovery": 689.3333333333334,
                    "min_durasi_recovery": 268,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520511,
                    "nama_posko": "POSKO ULP SURAKARTA KOTA",
                    "id_regu": 18959,
                    "kode_regu": "SKA KOTA 513",
                    "nama_regu": "SKA KOTA 513",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14000,
                    "avg_durasi_response": 1166.6666666666667,
                    "min_durasi_response": 618,
                    "max_durasi_response": 2142,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9554,
                    "avg_durasi_recovery": 796.1666666666666,
                    "min_durasi_recovery": 559,
                    "max_durasi_recovery": 1083,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514055,
                    "nama_posko": "POSKO ULP SRENGAT",
                    "id_regu": 31484,
                    "kode_regu": "SRENGAT14",
                    "nama_regu": "SRENGAT14",
                    "total": 33,
                    "total_selesai": 33,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 37699,
                    "avg_durasi_response": 1142.3939393939395,
                    "min_durasi_response": 682,
                    "max_durasi_response": 2072,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 541299,
                    "avg_durasi_recovery": 16403,
                    "min_durasi_recovery": 427,
                    "max_durasi_recovery": 94236,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 221401,
                    "nama_posko": "POSKO ULP PELAIHARI",
                    "id_regu": 28498,
                    "kode_regu": "BBATI11",
                    "nama_regu": "BBATI11",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29901,
                    "avg_durasi_response": 2300.076923076923,
                    "min_durasi_response": 1104,
                    "max_durasi_response": 4244,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31983,
                    "avg_durasi_recovery": 2460.230769230769,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 14849,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143001,
                    "nama_posko": "POSKO ULP TELANAI PURA",
                    "id_regu": 17842,
                    "kode_regu": "TELANAI UPC",
                    "nama_regu": "TELANAI UPC",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1462,
                    "avg_durasi_response": 1462,
                    "min_durasi_response": 1462,
                    "max_durasi_response": 1462,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1005,
                    "avg_durasi_recovery": 1005,
                    "min_durasi_recovery": 1005,
                    "max_durasi_recovery": 1005,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441301,
                    "nama_posko": "POSKO ULP TANJUNG",
                    "id_regu": 28376,
                    "kode_regu": "44130.GILIAIR",
                    "nama_regu": "44130.GILIAIR",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1383,
                    "avg_durasi_response": 1383,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1383,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 594,
                    "avg_durasi_recovery": 594,
                    "min_durasi_recovery": 594,
                    "max_durasi_recovery": 594,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511201,
                    "nama_posko": "POSKO ULP GIRI",
                    "id_regu": 16935,
                    "kode_regu": "GIRI 17",
                    "nama_regu": "GIRI 17",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672668084,
                    "avg_durasi_response": 119476291.71428572,
                    "min_durasi_response": 674,
                    "max_durasi_response": 1672650333,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17285,
                    "avg_durasi_recovery": 1234.642857142857,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 4258,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "id_regu": 14398,
                    "kode_regu": "MAMPANG3",
                    "nama_regu": "MAMPANG3",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6356,
                    "avg_durasi_response": 3178,
                    "min_durasi_response": 1672,
                    "max_durasi_response": 4684,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 963,
                    "avg_durasi_recovery": 481.5,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 581,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312101,
                    "nama_posko": "POSKO ULP PALU KOTA",
                    "id_regu": 18718,
                    "kode_regu": "KOTA 10.3",
                    "nama_regu": "KOTA 10.3",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21800,
                    "avg_durasi_response": 2180,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 4223,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7009,
                    "avg_durasi_recovery": 700.9,
                    "min_durasi_recovery": 341,
                    "max_durasi_recovery": 1438,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514503,
                    "nama_posko": "POSKO ULP MOJOAGUNG",
                    "id_regu": 17085,
                    "kode_regu": "MOJOAGUNG.ULC1",
                    "nama_regu": "MOJOAGUNG.ULC1",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20723,
                    "avg_durasi_response": 1151.2777777777778,
                    "min_durasi_response": 515,
                    "max_durasi_response": 4927,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36553765,
                    "avg_durasi_recovery": 2030764.7222222222,
                    "min_durasi_recovery": 237,
                    "max_durasi_recovery": 36520735,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 221601,
                    "nama_posko": "POSKO ULP GAMBUT",
                    "id_regu": 6204,
                    "kode_regu": "REGU RAYON GAMBUT",
                    "nama_regu": "REGU RAYON GAMBUT",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1407,
                    "avg_durasi_response": 1407,
                    "min_durasi_response": 1407,
                    "max_durasi_response": 1407,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 654,
                    "avg_durasi_recovery": 654,
                    "min_durasi_recovery": 654,
                    "max_durasi_recovery": 654,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 426201,
                    "nama_posko": "POSKO ULP TIMIKA JAYA",
                    "id_regu": 23377,
                    "kode_regu": "JAYA11",
                    "nama_regu": "JAYA11",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5172,
                    "avg_durasi_response": 1034.4,
                    "min_durasi_response": 881,
                    "max_durasi_response": 1231,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3385,
                    "avg_durasi_recovery": 677,
                    "min_durasi_recovery": 381,
                    "max_durasi_recovery": 1345,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431001,
                    "nama_posko": "POSKO ULP KUPANG",
                    "id_regu": 20024,
                    "kode_regu": "KUPANG6",
                    "nama_regu": "KUPANG6",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27574,
                    "avg_durasi_response": 1838.2666666666667,
                    "min_durasi_response": 749,
                    "max_durasi_response": 2756,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18215,
                    "avg_durasi_recovery": 1214.3333333333333,
                    "min_durasi_recovery": 256,
                    "max_durasi_recovery": 3842,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532611,
                    "nama_posko": "POSKO ULP SINGAPARNA",
                    "id_regu": 19356,
                    "kode_regu": "SALAWU 5.1",
                    "nama_regu": "SALAWU 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5586,
                    "avg_durasi_response": 798,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1039,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6373,
                    "avg_durasi_recovery": 910.4285714285714,
                    "min_durasi_recovery": 503,
                    "max_durasi_recovery": 2706,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521021,
                    "nama_posko": "POSKO ULP WATES",
                    "id_regu": 18308,
                    "kode_regu": "MGL.LOANO",
                    "nama_regu": "MGL.LOANO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1217,
                    "avg_durasi_response": 1217,
                    "min_durasi_response": 1217,
                    "max_durasi_response": 1217,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 930,
                    "avg_durasi_recovery": 930,
                    "min_durasi_recovery": 930,
                    "max_durasi_recovery": 930,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 129011,
                    "nama_posko": "POSKO ULP SIDIKALANG",
                    "id_regu": 22829,
                    "kode_regu": "SIDIKALANG28",
                    "nama_regu": "SIDIKALANG28",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 750,
                    "avg_durasi_response": 750,
                    "min_durasi_response": 750,
                    "max_durasi_response": 750,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 639,
                    "avg_durasi_recovery": 639,
                    "min_durasi_recovery": 639,
                    "max_durasi_recovery": 639,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437301,
                    "nama_posko": "POSKO ULP BAJAWA",
                    "id_regu": 32394,
                    "kode_regu": "NANGARORO",
                    "nama_regu": "NANGARORO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 684,
                    "avg_durasi_response": 684,
                    "min_durasi_response": 684,
                    "max_durasi_response": 684,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522910,
                    "avg_durasi_recovery": 36522910,
                    "min_durasi_recovery": 36522910,
                    "max_durasi_recovery": 36522910,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 524021,
                    "nama_posko": "POSKO ULP DELANGGU",
                    "id_regu": 18103,
                    "kode_regu": "KLN.POLANHARJO",
                    "nama_regu": "KLN.POLANHARJO",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672653374,
                    "avg_durasi_response": 334530674.8,
                    "min_durasi_response": 364,
                    "max_durasi_response": 1672647322,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3967,
                    "avg_durasi_recovery": 793.4,
                    "min_durasi_recovery": 122,
                    "max_durasi_recovery": 2152,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 126122,
                    "nama_posko": "POSKO ULP LUBUKPAKAM",
                    "id_regu": 34577,
                    "kode_regu": "pantai labu",
                    "nama_regu": "pantai labu",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1138,
                    "avg_durasi_response": 1138,
                    "min_durasi_response": 1138,
                    "max_durasi_response": 1138,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1072,
                    "avg_durasi_recovery": 1072,
                    "min_durasi_recovery": 1072,
                    "max_durasi_recovery": 1072,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171101,
                    "nama_posko": "POSKO ULP NATAR",
                    "id_regu": 25479,
                    "kode_regu": "ULC4 NATAR",
                    "nama_regu": "ULC4 NATAR",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 72796,
                    "avg_durasi_response": 4044.222222222222,
                    "min_durasi_response": 1819,
                    "max_durasi_response": 7527,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10300,
                    "avg_durasi_recovery": 572.2222222222222,
                    "min_durasi_recovery": 251,
                    "max_durasi_recovery": 1139,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328201,
                    "nama_posko": "POSKO ULP RAHA",
                    "id_regu": 37238,
                    "kode_regu": "LABUNIA",
                    "nama_regu": "LABUNIA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26099,
                    "avg_durasi_response": 8699.666666666666,
                    "min_durasi_response": 6641,
                    "max_durasi_response": 12410,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36498821,
                    "avg_durasi_recovery": 12166273.666666666,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36497570,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 425101,
                    "nama_posko": "POSKO ULP MERAUKE KOTA",
                    "id_regu": 39807,
                    "kode_regu": "MERAUKE11",
                    "nama_regu": "MERAUKE11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3567,
                    "avg_durasi_response": 1189,
                    "min_durasi_response": 1071,
                    "max_durasi_response": 1395,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1331,
                    "avg_durasi_recovery": 443.6666666666667,
                    "min_durasi_recovery": 365,
                    "max_durasi_recovery": 594,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316301,
                    "nama_posko": "POSKO ULP KWANDANG",
                    "id_regu": 38858,
                    "kode_regu": "KWD URC1",
                    "nama_regu": "KWD URC1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4278,
                    "avg_durasi_response": 1426,
                    "min_durasi_response": 1356,
                    "max_durasi_response": 1505,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4228,
                    "avg_durasi_recovery": 1409.3333333333333,
                    "min_durasi_recovery": 1214,
                    "max_durasi_recovery": 1558,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321311,
                    "nama_posko": "POSKO ULP SUNGGUMINASA",
                    "id_regu": 18742,
                    "kode_regu": "S MOBIL 1",
                    "nama_regu": "S MOBIL 1",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 82722,
                    "avg_durasi_response": 4866,
                    "min_durasi_response": 1231,
                    "max_durasi_response": 10350,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36537427,
                    "avg_durasi_recovery": 2149260.411764706,
                    "min_durasi_recovery": 620,
                    "max_durasi_recovery": 36512756,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 329101,
                    "nama_posko": "POSKO ULP MANAKARRA",
                    "id_regu": 22263,
                    "kode_regu": "TOABO 11",
                    "nama_regu": "TOABO 11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2294,
                    "avg_durasi_response": 573.5,
                    "min_durasi_response": 489,
                    "max_durasi_response": 648,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3954,
                    "avg_durasi_recovery": 988.5,
                    "min_durasi_recovery": 706,
                    "max_durasi_recovery": 1215,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561301,
                    "nama_posko": "POSKO ULP ANYER",
                    "id_regu": 16267,
                    "kode_regu": "ANYER 5.1",
                    "nama_regu": "ANYER 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1588,
                    "avg_durasi_response": 1588,
                    "min_durasi_response": 1588,
                    "max_durasi_response": 1588,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 468,
                    "avg_durasi_recovery": 468,
                    "min_durasi_recovery": 468,
                    "max_durasi_recovery": 468,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122144,
                    "nama_posko": "POSKO ULP STABAT",
                    "id_regu": 22793,
                    "kode_regu": "STABAT25",
                    "nama_regu": "STABAT25",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2035,
                    "avg_durasi_response": 2035,
                    "min_durasi_response": 2035,
                    "max_durasi_response": 2035,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1328,
                    "avg_durasi_recovery": 1328,
                    "min_durasi_recovery": 1328,
                    "max_durasi_recovery": 1328,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522031,
                    "nama_posko": "POSKO ULP PURBALINGGA",
                    "id_regu": 26460,
                    "kode_regu": "BBSARI",
                    "nama_regu": "BBSARI",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13508,
                    "avg_durasi_response": 1350.8,
                    "min_durasi_response": 863,
                    "max_durasi_response": 1960,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15898,
                    "avg_durasi_recovery": 1589.8,
                    "min_durasi_recovery": 685,
                    "max_durasi_recovery": 2736,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534821,
                    "nama_posko": "POSKO ULP RENGASDENGKLOK",
                    "id_regu": 18764,
                    "kode_regu": "DENGKLOK52",
                    "nama_regu": "DENGKLOK52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13637,
                    "avg_durasi_response": 1515.2222222222222,
                    "min_durasi_response": 637,
                    "max_durasi_response": 2199,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36521799,
                    "avg_durasi_recovery": 4057977.6666666665,
                    "min_durasi_recovery": 456,
                    "max_durasi_recovery": 36514797,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 517001,
                    "nama_posko": "POSKO ULP PAMEKASAN",
                    "id_regu": 19080,
                    "kode_regu": "PAMEKASAN KOTA ULC2",
                    "nama_regu": "PAMEKASAN KOTA ULC2",
                    "total": 44,
                    "total_selesai": 44,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672753286,
                    "avg_durasi_response": 38017120.13636363,
                    "min_durasi_response": 568,
                    "max_durasi_response": 1672680461,
                    "total_dibawah_sla_response": 43,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5069740,
                    "avg_durasi_recovery": 115221.36363636363,
                    "min_durasi_recovery": 201,
                    "max_durasi_recovery": 304529,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 426201,
                    "nama_posko": "POSKO ULP TIMIKA JAYA",
                    "id_regu": 23377,
                    "kode_regu": "JAYA11",
                    "nama_regu": "JAYA11",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5172,
                    "avg_durasi_response": 1034.4,
                    "min_durasi_response": 881,
                    "max_durasi_response": 1231,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3385,
                    "avg_durasi_recovery": 677,
                    "min_durasi_recovery": 381,
                    "max_durasi_recovery": 1345,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547301,
                    "nama_posko": "POSKO PONDOK GEDE",
                    "id_regu": 13669,
                    "kode_regu": "REGU YANTEK MAKMUR2",
                    "nama_regu": "REGU YANTEK MAKMUR2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9037,
                    "avg_durasi_response": 1506.1666666666667,
                    "min_durasi_response": 902,
                    "max_durasi_response": 2686,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4136,
                    "avg_durasi_recovery": 689.3333333333334,
                    "min_durasi_recovery": 268,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443201,
                    "nama_posko": "POSKO ULP DOMPU",
                    "id_regu": 24499,
                    "kode_regu": "GAHU",
                    "nama_regu": "GAHU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4954,
                    "avg_durasi_response": 2477,
                    "min_durasi_response": 1527,
                    "max_durasi_response": 3427,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2258,
                    "avg_durasi_recovery": 1129,
                    "min_durasi_recovery": 482,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535671,
                    "nama_posko": "POSKO ULP CIJAWURA",
                    "id_regu": 17923,
                    "kode_regu": "CIJAWURA 52",
                    "nama_regu": "CIJAWURA 52",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672720440,
                    "avg_durasi_response": 119480031.42857143,
                    "min_durasi_response": 861,
                    "max_durasi_response": 1672700234,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 18612,
                    "avg_durasi_recovery": 1329.4285714285713,
                    "min_durasi_recovery": 302,
                    "max_durasi_recovery": 3577,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443201,
                    "nama_posko": "POSKO ULP DOMPU",
                    "id_regu": 24499,
                    "kode_regu": "GAHU",
                    "nama_regu": "GAHU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4954,
                    "avg_durasi_response": 2477,
                    "min_durasi_response": 1527,
                    "max_durasi_response": 3427,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2258,
                    "avg_durasi_recovery": 1129,
                    "min_durasi_recovery": 482,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182301,
                    "nama_posko": "POSKO ULP BENGKALIS",
                    "id_regu": 20465,
                    "kode_regu": "S.P.010317",
                    "nama_regu": "S.P.010317",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3878,
                    "avg_durasi_response": 969.5,
                    "min_durasi_response": 784,
                    "max_durasi_response": 1116,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3865,
                    "avg_durasi_recovery": 966.25,
                    "min_durasi_recovery": 855,
                    "max_durasi_recovery": 1127,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 544401,
                    "nama_posko": "POSKO RAWAMANGUN",
                    "id_regu": 13268,
                    "kode_regu": "PUTIH4",
                    "nama_regu": "PUTIH4",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1202,
                    "avg_durasi_response": 1202,
                    "min_durasi_response": 1202,
                    "max_durasi_response": 1202,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 254,
                    "avg_durasi_recovery": 254,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 254,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 223001,
                    "nama_posko": "POSKO ULP KOTABARU",
                    "id_regu": 30934,
                    "kode_regu": "ULD BKMBT",
                    "nama_regu": "ULD BKMBT",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2484,
                    "avg_durasi_response": 2484,
                    "min_durasi_response": 2484,
                    "max_durasi_response": 2484,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 608,
                    "avg_durasi_recovery": 608,
                    "min_durasi_recovery": 608,
                    "max_durasi_recovery": 608,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517809,
                    "nama_posko": "POSKO ULP WARU",
                    "id_regu": 17132,
                    "kode_regu": "WARU.ULC2",
                    "nama_regu": "WARU.ULC2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23504,
                    "avg_durasi_response": 1566.9333333333334,
                    "min_durasi_response": 999,
                    "max_durasi_response": 3614,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 37289745,
                    "avg_durasi_recovery": 2485983,
                    "min_durasi_recovery": 1746,
                    "max_durasi_recovery": 36547627,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 525041,
                    "nama_posko": "POSKO ULP KEBUMEN",
                    "id_regu": 18203,
                    "kode_regu": "52504F POS WADASLINTANG",
                    "nama_regu": "52504F POS WADASLINTANG",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13381,
                    "avg_durasi_response": 955.7857142857143,
                    "min_durasi_response": 517,
                    "max_durasi_response": 2082,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6880,
                    "avg_durasi_recovery": 491.42857142857144,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 744,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225001,
                    "nama_posko": "POSKO ULP KUALA KAPUAS",
                    "id_regu": 21558,
                    "kode_regu": "KAPUAS15",
                    "nama_regu": "KAPUAS15",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 668,
                    "avg_durasi_response": 668,
                    "min_durasi_response": 668,
                    "max_durasi_response": 668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 947,
                    "avg_durasi_recovery": 947,
                    "min_durasi_recovery": 947,
                    "max_durasi_recovery": 947,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224401,
                    "nama_posko": "POSKO ULP SAMPIT",
                    "id_regu": 30278,
                    "kode_regu": "TBG SANGAI 11.1",
                    "nama_regu": "TBG SANGAI 11.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2837,
                    "avg_durasi_response": 945.6666666666666,
                    "min_durasi_response": 839,
                    "max_durasi_response": 1076,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3415,
                    "avg_durasi_recovery": 1138.3333333333333,
                    "min_durasi_recovery": 949,
                    "max_durasi_recovery": 1266,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543801,
                    "nama_posko": "POSKO BINTARO",
                    "id_regu": 15097,
                    "kode_regu": "ULC CILEDUG3",
                    "nama_regu": "ULC CILEDUG3",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18730,
                    "avg_durasi_response": 4682.5,
                    "min_durasi_response": 2508,
                    "max_durasi_response": 9463,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73097406,
                    "avg_durasi_recovery": 18274351.5,
                    "min_durasi_recovery": 806,
                    "max_durasi_recovery": 36549625,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 317201,
                    "nama_posko": "POSKO ULP INOBONTO",
                    "id_regu": 18697,
                    "kode_regu": "INOBONTO",
                    "nama_regu": "INOBONTO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4602,
                    "avg_durasi_response": 2301,
                    "min_durasi_response": 1449,
                    "max_durasi_response": 3153,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9245,
                    "avg_durasi_recovery": 4622.5,
                    "min_durasi_recovery": 1354,
                    "max_durasi_recovery": 7891,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 315301,
                    "nama_posko": "POSKO ULP BANGKIR",
                    "id_regu": 39661,
                    "kode_regu": "BANGKIR URC1",
                    "nama_regu": "BANGKIR URC1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 505,
                    "avg_durasi_response": 505,
                    "min_durasi_response": 505,
                    "max_durasi_response": 505,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 953,
                    "avg_durasi_recovery": 953,
                    "min_durasi_recovery": 953,
                    "max_durasi_recovery": 953,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437601,
                    "nama_posko": "POSKO ULP LABUAN BAJO",
                    "id_regu": 39037,
                    "kode_regu": "LABUAN BAJO4",
                    "nama_regu": "LABUAN BAJO4",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9554,
                    "avg_durasi_response": 2388.5,
                    "min_durasi_response": 1555,
                    "max_durasi_response": 3436,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4837,
                    "avg_durasi_recovery": 1209.25,
                    "min_durasi_recovery": 740,
                    "max_durasi_recovery": 2092,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322601,
                    "nama_posko": "POSKO ULP ULOE",
                    "id_regu": 22120,
                    "kode_regu": "UNIT.SKNG",
                    "nama_regu": "UNIT.SKNG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1662,
                    "avg_durasi_response": 831,
                    "min_durasi_response": 797,
                    "max_durasi_response": 865,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 766,
                    "avg_durasi_recovery": 383,
                    "min_durasi_recovery": 348,
                    "max_durasi_recovery": 418,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522591,
                    "nama_posko": "POSKO ULP BALAPULANG",
                    "id_regu": 18231,
                    "kode_regu": "52259.B",
                    "nama_regu": "52259.B",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6674,
                    "avg_durasi_response": 1112.3333333333333,
                    "min_durasi_response": 832,
                    "max_durasi_response": 1567,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5745,
                    "avg_durasi_recovery": 957.5,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 1339,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322401,
                    "nama_posko": "POSKO ULP SENGKANG",
                    "id_regu": 22136,
                    "kode_regu": "UNIT.PMMNA",
                    "nama_regu": "UNIT.PMMNA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2571,
                    "avg_durasi_response": 1285.5,
                    "min_durasi_response": 1111,
                    "max_durasi_response": 1460,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1325,
                    "avg_durasi_recovery": 662.5,
                    "min_durasi_recovery": 604,
                    "max_durasi_recovery": 721,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535271,
                    "nama_posko": "POSKO ULP JATIWANGI",
                    "id_regu": 19181,
                    "kode_regu": "LIGUNG 5.1",
                    "nama_regu": "LIGUNG 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4304,
                    "avg_durasi_response": 717.3333333333334,
                    "min_durasi_response": 630,
                    "max_durasi_response": 879,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4364,
                    "avg_durasi_recovery": 727.3333333333334,
                    "min_durasi_recovery": 520,
                    "max_durasi_recovery": 1293,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182301,
                    "nama_posko": "POSKO ULP BENGKALIS",
                    "id_regu": 20465,
                    "kode_regu": "S.P.010317",
                    "nama_regu": "S.P.010317",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3878,
                    "avg_durasi_response": 969.5,
                    "min_durasi_response": 784,
                    "max_durasi_response": 1116,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3865,
                    "avg_durasi_recovery": 966.25,
                    "min_durasi_recovery": 855,
                    "max_durasi_recovery": 1127,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511065,
                    "nama_posko": "POSKO ULP EMBONG WUNGU",
                    "id_regu": 8956,
                    "kode_regu": "EWG-17",
                    "nama_regu": "EWG-17",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7041,
                    "avg_durasi_response": 1173.5,
                    "min_durasi_response": 841,
                    "max_durasi_response": 1522,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7814,
                    "avg_durasi_recovery": 1302.3333333333333,
                    "min_durasi_recovery": 597,
                    "max_durasi_recovery": 2484,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112231,
                    "nama_posko": "POSKO ULP LHOKSUKON",
                    "id_regu": 37777,
                    "kode_regu": "LHOKSUKON 10.2",
                    "nama_regu": "LHOKSUKON 10.2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1723,
                    "avg_durasi_response": 861.5,
                    "min_durasi_response": 781,
                    "max_durasi_response": 942,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3319,
                    "avg_durasi_recovery": 1659.5,
                    "min_durasi_recovery": 1471,
                    "max_durasi_recovery": 1848,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161301,
                    "nama_posko": "POSKO ULP TOBOALI",
                    "id_regu": 28596,
                    "kode_regu": "YANTEK14",
                    "nama_regu": "YANTEK14",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 769,
                    "avg_durasi_response": 769,
                    "min_durasi_response": 769,
                    "max_durasi_response": 769,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 821,
                    "avg_durasi_recovery": 821,
                    "min_durasi_recovery": 821,
                    "max_durasi_recovery": 821,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 111131,
                    "nama_posko": "POSKO ULP JANTHO",
                    "id_regu": 35498,
                    "kode_regu": "SARE 10.1",
                    "nama_regu": "SARE 10.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2401,
                    "avg_durasi_response": 1200.5,
                    "min_durasi_response": 986,
                    "max_durasi_response": 1415,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2379,
                    "avg_durasi_recovery": 1189.5,
                    "min_durasi_recovery": 954,
                    "max_durasi_recovery": 1425,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 144301,
                    "nama_posko": "POSKO ULP MUARA TEBO",
                    "id_regu": 35851,
                    "kode_regu": "VII KOTO 5",
                    "nama_regu": "VII KOTO 5",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1769,
                    "avg_durasi_response": 1769,
                    "min_durasi_response": 1769,
                    "max_durasi_response": 1769,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1663,
                    "avg_durasi_recovery": 1663,
                    "min_durasi_recovery": 1663,
                    "max_durasi_recovery": 1663,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182201,
                    "nama_posko": "POSKO ULP BAGAN SIAPI-API",
                    "id_regu": 28481,
                    "kode_regu": "FARBAA01",
                    "nama_regu": "FARBAA01",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11516,
                    "avg_durasi_response": 1046.909090909091,
                    "min_durasi_response": 645,
                    "max_durasi_response": 1337,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9371,
                    "avg_durasi_recovery": 851.9090909090909,
                    "min_durasi_recovery": 522,
                    "max_durasi_recovery": 1381,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321311,
                    "nama_posko": "POSKO ULP SUNGGUMINASA",
                    "id_regu": 18742,
                    "kode_regu": "S MOBIL 1",
                    "nama_regu": "S MOBIL 1",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 82722,
                    "avg_durasi_response": 4866,
                    "min_durasi_response": 1231,
                    "max_durasi_response": 10350,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36537427,
                    "avg_durasi_recovery": 2149260.411764706,
                    "min_durasi_recovery": 620,
                    "max_durasi_recovery": 36512756,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 532111,
                    "nama_posko": "POSKO ULP PANGANDARAN",
                    "id_regu": 19368,
                    "kode_regu": "CIGUGUR 5.1",
                    "nama_regu": "CIGUGUR 5.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6519,
                    "avg_durasi_response": 651.9,
                    "min_durasi_response": 330,
                    "max_durasi_response": 1116,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3840,
                    "avg_durasi_recovery": 384,
                    "min_durasi_recovery": 240,
                    "max_durasi_recovery": 525,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 325501,
                    "nama_posko": "POSKO ULP PANGSID",
                    "id_regu": 22090,
                    "kode_regu": "32550.PANGSID1",
                    "nama_regu": "32550.PANGSID1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 39892,
                    "avg_durasi_response": 2849.4285714285716,
                    "min_durasi_response": 365,
                    "max_durasi_response": 10177,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 16850,
                    "avg_durasi_recovery": 1203.5714285714287,
                    "min_durasi_recovery": 74,
                    "max_durasi_recovery": 3711,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525051,
                    "nama_posko": "POSKO ULP KROYA",
                    "id_regu": 18207,
                    "kode_regu": "52505C DANASRI",
                    "nama_regu": "52505C DANASRI",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1725,
                    "avg_durasi_response": 862.5,
                    "min_durasi_response": 318,
                    "max_durasi_response": 1407,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 406,
                    "avg_durasi_recovery": 203,
                    "min_durasi_recovery": 91,
                    "max_durasi_recovery": 315,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327701,
                    "nama_posko": "POSKO ULP TANETE",
                    "id_regu": 22316,
                    "kode_regu": "KKTNT1",
                    "nama_regu": "KKTNT1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1038,
                    "avg_durasi_response": 1038,
                    "min_durasi_response": 1038,
                    "max_durasi_response": 1038,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 297,
                    "avg_durasi_recovery": 297,
                    "min_durasi_recovery": 297,
                    "max_durasi_recovery": 297,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143001,
                    "nama_posko": "POSKO ULP TELANAI PURA",
                    "id_regu": 17842,
                    "kode_regu": "TELANAI UPC",
                    "nama_regu": "TELANAI UPC",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1462,
                    "avg_durasi_response": 1462,
                    "min_durasi_response": 1462,
                    "max_durasi_response": 1462,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1005,
                    "avg_durasi_recovery": 1005,
                    "min_durasi_recovery": 1005,
                    "max_durasi_recovery": 1005,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311021,
                    "nama_posko": "POSKO ULP MANADO SELATAN",
                    "id_regu": 38256,
                    "kode_regu": "SARIO 10",
                    "nama_regu": "SARIO 10",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24803,
                    "avg_durasi_response": 1181.095238095238,
                    "min_durasi_response": 698,
                    "max_durasi_response": 3973,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36525846,
                    "avg_durasi_recovery": 1739326,
                    "min_durasi_recovery": 260,
                    "max_durasi_recovery": 36514106,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 315011,
                    "nama_posko": "POSKO ULP TOLITOLI",
                    "id_regu": 32181,
                    "kode_regu": "GINUNGGUNG.01",
                    "nama_regu": "GINUNGGUNG.01",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2838,
                    "avg_durasi_response": 946,
                    "min_durasi_response": 751,
                    "max_durasi_response": 1286,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5259,
                    "avg_durasi_recovery": 1753,
                    "min_durasi_recovery": 1290,
                    "max_durasi_recovery": 2127,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133351,
                    "nama_posko": "POSKO ULP MUARA LABUH",
                    "id_regu": 21754,
                    "kode_regu": "LUBUKMALAKO",
                    "nama_regu": "LUBUKMALAKO",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4127,
                    "avg_durasi_response": 1375.6666666666667,
                    "min_durasi_response": 1300,
                    "max_durasi_response": 1516,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5392,
                    "avg_durasi_recovery": 1797.3333333333333,
                    "min_durasi_recovery": 1347,
                    "max_durasi_recovery": 2115,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518077,
                    "nama_posko": "POSKO ULP JATIROGO",
                    "id_regu": 16980,
                    "kode_regu": "KAJA BULU",
                    "nama_regu": "KAJA BULU",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10881,
                    "avg_durasi_response": 1554.4285714285713,
                    "min_durasi_response": 780,
                    "max_durasi_response": 3183,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3581,
                    "avg_durasi_recovery": 511.57142857142856,
                    "min_durasi_recovery": 274,
                    "max_durasi_recovery": 868,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538721,
                    "nama_posko": "POSKO ULP CIBINONG",
                    "id_regu": 18836,
                    "kode_regu": "CIBINONG 52",
                    "nama_regu": "CIBINONG 52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22863,
                    "avg_durasi_response": 2540.3333333333335,
                    "min_durasi_response": 1797,
                    "max_durasi_response": 4015,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36524625,
                    "avg_durasi_recovery": 4058291.6666666665,
                    "min_durasi_recovery": 522,
                    "max_durasi_recovery": 36515756,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514581,
                    "nama_posko": "POSKO ULP KERTOSONO",
                    "id_regu": 17089,
                    "kode_regu": "KRTSN.MS1",
                    "nama_regu": "KRTSN.MS1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2534,
                    "avg_durasi_response": 1267,
                    "min_durasi_response": 1206,
                    "max_durasi_response": 1328,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5264,
                    "avg_durasi_recovery": 2632,
                    "min_durasi_recovery": 1365,
                    "max_durasi_recovery": 3899,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 325701,
                    "nama_posko": "POSKO ULP PAJALESANG",
                    "id_regu": 36518,
                    "kode_regu": "PAJALESANG4",
                    "nama_regu": "PAJALESANG4",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30153,
                    "avg_durasi_response": 6030.6,
                    "min_durasi_response": 1598,
                    "max_durasi_response": 8185,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15808,
                    "avg_durasi_recovery": 3161.6,
                    "min_durasi_recovery": 414,
                    "max_durasi_recovery": 7620,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133331,
                    "nama_posko": "POSKO ULP SAWAH LUNTO",
                    "id_regu": 21691,
                    "kode_regu": "TALAWI",
                    "nama_regu": "TALAWI",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5939,
                    "avg_durasi_response": 989.8333333333334,
                    "min_durasi_response": 716,
                    "max_durasi_response": 1210,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12839,
                    "avg_durasi_recovery": 2139.8333333333335,
                    "min_durasi_recovery": 1744,
                    "max_durasi_recovery": 2485,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 324501,
                    "nama_posko": "POSKO ULP LAKAWAN",
                    "id_regu": 22265,
                    "kode_regu": "LAKAWAN1",
                    "nama_regu": "LAKAWAN1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23009,
                    "avg_durasi_response": 2300.9,
                    "min_durasi_response": 947,
                    "max_durasi_response": 5442,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11297,
                    "avg_durasi_recovery": 1129.7,
                    "min_durasi_recovery": 299,
                    "max_durasi_recovery": 2150,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "id_regu": 29770,
                    "kode_regu": "OESAO KJ PARITI",
                    "nama_regu": "OESAO KJ PARITI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11180,
                    "avg_durasi_response": 1597.142857142857,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2084,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8470,
                    "avg_durasi_recovery": 1210,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 1803,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547501,
                    "nama_posko": "POSKO PASAR MINGGU",
                    "id_regu": 13674,
                    "kode_regu": "PASAR MINGGU 2",
                    "nama_regu": "PASAR MINGGU 2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1072,
                    "avg_durasi_response": 1072,
                    "min_durasi_response": 1072,
                    "max_durasi_response": 1072,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 759,
                    "avg_durasi_recovery": 759,
                    "min_durasi_recovery": 759,
                    "max_durasi_recovery": 759,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543601,
                    "nama_posko": "POSKO CIPUTAT",
                    "id_regu": 14442,
                    "kode_regu": "MRT_ULC2",
                    "nama_regu": "MRT_ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672669990,
                    "avg_durasi_response": 278778331.6666667,
                    "min_durasi_response": 1191,
                    "max_durasi_response": 1672662001,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6476,
                    "avg_durasi_recovery": 1079.3333333333333,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 1497,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522571,
                    "nama_posko": "POSKO ULP COMAL",
                    "id_regu": 18671,
                    "kode_regu": "52453E.ROW/RAMBASAN",
                    "nama_regu": "52453E.ROW/RAMBASAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1597,
                    "avg_durasi_response": 1597,
                    "min_durasi_response": 1597,
                    "max_durasi_response": 1597,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1004,
                    "avg_durasi_recovery": 1004,
                    "min_durasi_recovery": 1004,
                    "max_durasi_recovery": 1004,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 144201,
                    "nama_posko": "POSKO ULP SAROLANGUN",
                    "id_regu": 36196,
                    "kode_regu": "PELAWAN 5",
                    "nama_regu": "PELAWAN 5",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3598,
                    "avg_durasi_response": 1799,
                    "min_durasi_response": 1758,
                    "max_durasi_response": 1840,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1801,
                    "avg_durasi_recovery": 900.5,
                    "min_durasi_recovery": 807,
                    "max_durasi_recovery": 994,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "id_regu": 13075,
                    "kode_regu": "GIA-182",
                    "nama_regu": "GIA-182",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5156,
                    "avg_durasi_response": 1718.6666666666667,
                    "min_durasi_response": 1570,
                    "max_durasi_response": 1873,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12301,
                    "avg_durasi_recovery": 4100.333333333333,
                    "min_durasi_recovery": 1919,
                    "max_durasi_recovery": 7749,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522551,
                    "nama_posko": "POSKO ULP BREBES",
                    "id_regu": 29038,
                    "kode_regu": "52255.F URC BLK",
                    "nama_regu": "52255.F URC BLK",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6203,
                    "avg_durasi_response": 1550.75,
                    "min_durasi_response": 1063,
                    "max_durasi_response": 2201,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3411,
                    "avg_durasi_recovery": 852.75,
                    "min_durasi_recovery": 460,
                    "max_durasi_recovery": 1406,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525011,
                    "nama_posko": "POSKO ULP CILACAP KOTA",
                    "id_regu": 29916,
                    "kode_regu": "52501G URC1 Kampung Laut",
                    "nama_regu": "52501G URC1 Kampung Laut",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3591,
                    "avg_durasi_response": 897.75,
                    "min_durasi_response": 567,
                    "max_durasi_response": 1632,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2854,
                    "avg_durasi_recovery": 713.5,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 1151,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 417101,
                    "nama_posko": "POSKO ULP SAUMLAKI",
                    "id_regu": 20744,
                    "kode_regu": "SAUMLAKI 5",
                    "nama_regu": "SAUMLAKI 5",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5778,
                    "avg_durasi_response": 1444.5,
                    "min_durasi_response": 910,
                    "max_durasi_response": 2188,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1235,
                    "avg_durasi_recovery": 308.75,
                    "min_durasi_recovery": 84,
                    "max_durasi_recovery": 496,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536911,
                    "nama_posko": "POSKO ULP TANGGEUNG",
                    "id_regu": 33017,
                    "kode_regu": "CIMARAGANG.52",
                    "nama_regu": "CIMARAGANG.52",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6124,
                    "avg_durasi_response": 1224.8,
                    "min_durasi_response": 662,
                    "max_durasi_response": 2726,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4480,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 59,
                    "max_durasi_recovery": 2393,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 315201,
                    "nama_posko": "POSKO ULP LEOK",
                    "id_regu": 26817,
                    "kode_regu": "LOEK 02",
                    "nama_regu": "LOEK 02",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5637,
                    "avg_durasi_response": 1879,
                    "min_durasi_response": 594,
                    "max_durasi_response": 3512,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4531,
                    "avg_durasi_recovery": 1510.3333333333333,
                    "min_durasi_recovery": 200,
                    "max_durasi_recovery": 2577,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 121122,
                    "nama_posko": "POSKO ULP PERDAGANGAN",
                    "id_regu": 21281,
                    "kode_regu": "PERDAGANGAN5",
                    "nama_regu": "PERDAGANGAN5",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2944,
                    "avg_durasi_response": 981.3333333333334,
                    "min_durasi_response": 846,
                    "max_durasi_response": 1157,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2924,
                    "avg_durasi_recovery": 974.6666666666666,
                    "min_durasi_recovery": 757,
                    "max_durasi_recovery": 1263,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517001,
                    "nama_posko": "POSKO ULP PAMEKASAN",
                    "id_regu": 19080,
                    "kode_regu": "PAMEKASAN KOTA ULC2",
                    "nama_regu": "PAMEKASAN KOTA ULC2",
                    "total": 44,
                    "total_selesai": 44,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672753286,
                    "avg_durasi_response": 38017120.13636363,
                    "min_durasi_response": 568,
                    "max_durasi_response": 1672680461,
                    "total_dibawah_sla_response": 43,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5069740,
                    "avg_durasi_recovery": 115221.36363636363,
                    "min_durasi_recovery": 201,
                    "max_durasi_recovery": 304529,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 315401,
                    "nama_posko": "POSKO ULP MOUTONG",
                    "id_regu": 22917,
                    "kode_regu": "MOUTONG 10.1",
                    "nama_regu": "MOUTONG 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5866,
                    "avg_durasi_response": 1466.5,
                    "min_durasi_response": 1094,
                    "max_durasi_response": 1730,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4661,
                    "avg_durasi_recovery": 1165.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1710,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161201,
                    "nama_posko": "POSKO ULP MENTOK",
                    "id_regu": 12296,
                    "kode_regu": "MTK.YANTEK09",
                    "nama_regu": "MTK.YANTEK09",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23701,
                    "avg_durasi_response": 2154.6363636363635,
                    "min_durasi_response": 962,
                    "max_durasi_response": 4247,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14622,
                    "avg_durasi_recovery": 1329.2727272727273,
                    "min_durasi_recovery": 917,
                    "max_durasi_recovery": 1914,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181401,
                    "nama_posko": "POSKO ULP PANAM",
                    "id_regu": 27937,
                    "kode_regu": "URC Panam",
                    "nama_regu": "URC Panam",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33016,
                    "avg_durasi_response": 3668.4444444444443,
                    "min_durasi_response": 2140,
                    "max_durasi_response": 4916,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4823,
                    "avg_durasi_recovery": 535.8888888888889,
                    "min_durasi_recovery": 274,
                    "max_durasi_recovery": 942,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522561,
                    "nama_posko": "POSKO ULP BUMIAYU",
                    "id_regu": 18245,
                    "kode_regu": "52256.D",
                    "nama_regu": "52256.D",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5012,
                    "avg_durasi_response": 1002.4,
                    "min_durasi_response": 805,
                    "max_durasi_response": 1304,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5484,
                    "avg_durasi_recovery": 1096.8,
                    "min_durasi_recovery": 452,
                    "max_durasi_recovery": 2378,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 546301,
                    "nama_posko": "POSKO CENGKARENG ( POSKO STT )",
                    "id_regu": 17539,
                    "kode_regu": "DERES 4",
                    "nama_regu": "DERES 4",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 60715,
                    "avg_durasi_response": 2529.7916666666665,
                    "min_durasi_response": 856,
                    "max_durasi_response": 5985,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 33975,
                    "avg_durasi_recovery": 1415.625,
                    "min_durasi_recovery": 296,
                    "max_durasi_recovery": 11164,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516739,
                    "nama_posko": "POSKO ULP GENTENG",
                    "id_regu": 17275,
                    "kode_regu": "KLBRU.MS6",
                    "nama_regu": "KLBRU.MS6",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32372,
                    "avg_durasi_response": 1618.6,
                    "min_durasi_response": 555,
                    "max_durasi_response": 2888,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36576783,
                    "avg_durasi_recovery": 1828839.15,
                    "min_durasi_recovery": 156,
                    "max_durasi_recovery": 36566616,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 146401,
                    "nama_posko": "POSKO ULP MANNA",
                    "id_regu": 27724,
                    "kode_regu": "REGU KAJA KEDURAN",
                    "nama_regu": "REGU KAJA KEDURAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1315,
                    "avg_durasi_response": 1315,
                    "min_durasi_response": 1315,
                    "max_durasi_response": 1315,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1524,
                    "avg_durasi_recovery": 1524,
                    "min_durasi_recovery": 1524,
                    "max_durasi_recovery": 1524,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 433801,
                    "nama_posko": "POSKO ULP SUMBA BARAT DAYA",
                    "id_regu": 38843,
                    "kode_regu": "SJ.UNIT4",
                    "nama_regu": "SJ.UNIT4",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1981,
                    "avg_durasi_response": 1981,
                    "min_durasi_response": 1981,
                    "max_durasi_response": 1981,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 983,
                    "avg_durasi_recovery": 983,
                    "min_durasi_recovery": 983,
                    "max_durasi_recovery": 983,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515408,
                    "nama_posko": "POSKO ULP PONOROGO",
                    "id_regu": 25198,
                    "kode_regu": "PONOROGO MS",
                    "nama_regu": "PONOROGO MS",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42459,
                    "avg_durasi_response": 2653.6875,
                    "min_durasi_response": 740,
                    "max_durasi_response": 5629,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36570303,
                    "avg_durasi_recovery": 2285643.9375,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 36549396,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 211011,
                    "nama_posko": "POSKO ULP SIANTAN",
                    "id_regu": 34176,
                    "kode_regu": "JUNGKAT",
                    "nama_regu": "JUNGKAT",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2949,
                    "avg_durasi_response": 983,
                    "min_durasi_response": 686,
                    "max_durasi_response": 1353,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2405,
                    "avg_durasi_recovery": 801.6666666666666,
                    "min_durasi_recovery": 188,
                    "max_durasi_recovery": 1797,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184401,
                    "nama_posko": "POSKO ULP TEMBILAHAN",
                    "id_regu": 20336,
                    "kode_regu": "TEMBILAHAN 01",
                    "nama_regu": "TEMBILAHAN 01",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3867,
                    "avg_durasi_response": 773.4,
                    "min_durasi_response": 512,
                    "max_durasi_response": 966,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2702,
                    "avg_durasi_recovery": 540.4,
                    "min_durasi_recovery": 234,
                    "max_durasi_recovery": 732,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513088,
                    "nama_posko": "POSKO ULP DAMPIT",
                    "id_regu": 17177,
                    "kode_regu": "DMPIT.ULC1",
                    "nama_regu": "DMPIT.ULC1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15297,
                    "avg_durasi_response": 1274.75,
                    "min_durasi_response": 808,
                    "max_durasi_response": 1800,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5428,
                    "avg_durasi_recovery": 452.3333333333333,
                    "min_durasi_recovery": 168,
                    "max_durasi_recovery": 929,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536211,
                    "nama_posko": "POSKO ULP CIBADAK",
                    "id_regu": 18807,
                    "kode_regu": "KLPNGGAL51",
                    "nama_regu": "KLPNGGAL51",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15878,
                    "avg_durasi_response": 882.1111111111111,
                    "min_durasi_response": 624,
                    "max_durasi_response": 1324,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7425,
                    "avg_durasi_recovery": 412.5,
                    "min_durasi_recovery": 228,
                    "max_durasi_recovery": 604,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520011,
                    "nama_posko": "POSKO ULP KUDUS KOTA",
                    "id_regu": 18377,
                    "kode_regu": "52001.KUDUSKOTA511",
                    "nama_regu": "52001.KUDUSKOTA511",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 57259,
                    "avg_durasi_response": 5205.363636363636,
                    "min_durasi_response": 1837,
                    "max_durasi_response": 8932,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73036975,
                    "avg_durasi_recovery": 6639725,
                    "min_durasi_recovery": 113,
                    "max_durasi_recovery": 36545368,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 516022,
                    "nama_posko": "POSKO ULP LUMAJANG",
                    "id_regu": 17269,
                    "kode_regu": "LMJG.ULC2",
                    "nama_regu": "LMJG.ULC2",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672687774,
                    "avg_durasi_response": 167268777.4,
                    "min_durasi_response": 1094,
                    "max_durasi_response": 1672670824,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4838,
                    "avg_durasi_recovery": 483.8,
                    "min_durasi_recovery": 287,
                    "max_durasi_recovery": 804,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538741,
                    "nama_posko": "POSKO ULP CIMANGGIS",
                    "id_regu": 18843,
                    "kode_regu": "CIMANGGIS 52",
                    "nama_regu": "CIMANGGIS 52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20165,
                    "avg_durasi_response": 2240.5555555555557,
                    "min_durasi_response": 1781,
                    "max_durasi_response": 2900,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9192,
                    "avg_durasi_recovery": 1021.3333333333334,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 1599,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521561,
                    "nama_posko": "POSKO ULP PARAKAN",
                    "id_regu": 33951,
                    "kode_regu": "MGL.URC2 PARAKAN",
                    "nama_regu": "MGL.URC2 PARAKAN",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4167,
                    "avg_durasi_response": 1389,
                    "min_durasi_response": 1342,
                    "max_durasi_response": 1422,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2227,
                    "avg_durasi_recovery": 742.3333333333334,
                    "min_durasi_recovery": 497,
                    "max_durasi_recovery": 894,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322401,
                    "nama_posko": "POSKO ULP SENGKANG",
                    "id_regu": 22136,
                    "kode_regu": "UNIT.PMMNA",
                    "nama_regu": "UNIT.PMMNA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2571,
                    "avg_durasi_response": 1285.5,
                    "min_durasi_response": 1111,
                    "max_durasi_response": 1460,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1325,
                    "avg_durasi_recovery": 662.5,
                    "min_durasi_recovery": 604,
                    "max_durasi_recovery": 721,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525021,
                    "nama_posko": "POSKO ULP MAJENANG",
                    "id_regu": 29919,
                    "kode_regu": "52502F URC2",
                    "nama_regu": "52502F URC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6438,
                    "avg_durasi_response": 1073,
                    "min_durasi_response": 451,
                    "max_durasi_response": 1805,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3673,
                    "avg_durasi_recovery": 612.1666666666666,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 840,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561101,
                    "nama_posko": "POSKO ULP SERANG KOTA",
                    "id_regu": 16240,
                    "kode_regu": "BAROS 5.1",
                    "nama_regu": "BAROS 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2424,
                    "avg_durasi_response": 1212,
                    "min_durasi_response": 1032,
                    "max_durasi_response": 1392,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2142,
                    "avg_durasi_recovery": 1071,
                    "min_durasi_recovery": 996,
                    "max_durasi_recovery": 1146,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "id_regu": 12992,
                    "kode_regu": "Y- DENPASAR 284",
                    "nama_regu": "Y- DENPASAR 284",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672834828,
                    "avg_durasi_response": 49201024.35294118,
                    "min_durasi_response": 1516,
                    "max_durasi_response": 1672640930,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 146389148,
                    "avg_durasi_recovery": 4305563.176470588,
                    "min_durasi_recovery": 233,
                    "max_durasi_recovery": 36544922,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 327501,
                    "nama_posko": "POSKO ULP SELAYAR",
                    "id_regu": 34137,
                    "kode_regu": "UNIT MOTOR BATANG MATA",
                    "nama_regu": "UNIT MOTOR BATANG MATA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2319,
                    "avg_durasi_response": 1159.5,
                    "min_durasi_response": 1152,
                    "max_durasi_response": 1167,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 929,
                    "avg_durasi_recovery": 464.5,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 755,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525021,
                    "nama_posko": "POSKO ULP MAJENANG",
                    "id_regu": 29919,
                    "kode_regu": "52502F URC2",
                    "nama_regu": "52502F URC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6438,
                    "avg_durasi_response": 1073,
                    "min_durasi_response": 451,
                    "max_durasi_response": 1805,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3673,
                    "avg_durasi_recovery": 612.1666666666666,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 840,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514581,
                    "nama_posko": "POSKO ULP KERTOSONO",
                    "id_regu": 17089,
                    "kode_regu": "KRTSN.MS1",
                    "nama_regu": "KRTSN.MS1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2534,
                    "avg_durasi_response": 1267,
                    "min_durasi_response": 1206,
                    "max_durasi_response": 1328,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5264,
                    "avg_durasi_recovery": 2632,
                    "min_durasi_recovery": 1365,
                    "max_durasi_recovery": 3899,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311401,
                    "nama_posko": "POSKO ULP TONDANO",
                    "id_regu": 30696,
                    "kode_regu": "KOMBI 10.1",
                    "nama_regu": "KOMBI 10.1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672661163,
                    "avg_durasi_response": 209082645.375,
                    "min_durasi_response": 566,
                    "max_durasi_response": 1672656417,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17643,
                    "avg_durasi_recovery": 2205.375,
                    "min_durasi_recovery": 951,
                    "max_durasi_recovery": 3155,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311401,
                    "nama_posko": "POSKO ULP TONDANO",
                    "id_regu": 30696,
                    "kode_regu": "KOMBI 10.1",
                    "nama_regu": "KOMBI 10.1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672661163,
                    "avg_durasi_response": 209082645.375,
                    "min_durasi_response": 566,
                    "max_durasi_response": 1672656417,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17643,
                    "avg_durasi_recovery": 2205.375,
                    "min_durasi_recovery": 951,
                    "max_durasi_recovery": 3155,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172601,
                    "nama_posko": "POSKO ULP KALIREJO",
                    "id_regu": 23771,
                    "kode_regu": "PADANG RATU",
                    "nama_regu": "PADANG RATU",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2457,
                    "avg_durasi_response": 2457,
                    "min_durasi_response": 2457,
                    "max_durasi_response": 2457,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 649,
                    "avg_durasi_recovery": 649,
                    "min_durasi_recovery": 649,
                    "max_durasi_recovery": 649,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515432,
                    "nama_posko": "POSKO ULP TRENGGALEK",
                    "id_regu": 25205,
                    "kode_regu": "TRENGGALEK PANGGUL",
                    "nama_regu": "TRENGGALEK PANGGUL",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8799,
                    "avg_durasi_response": 1759.8,
                    "min_durasi_response": 1338,
                    "max_durasi_response": 2382,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8513,
                    "avg_durasi_recovery": 1702.6,
                    "min_durasi_recovery": 1115,
                    "max_durasi_recovery": 1979,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161401,
                    "nama_posko": "POSKO ULP KOBA",
                    "id_regu": 17896,
                    "kode_regu": "KB.YANTEK18",
                    "nama_regu": "KB.YANTEK18",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4529,
                    "avg_durasi_response": 1509.6666666666667,
                    "min_durasi_response": 1198,
                    "max_durasi_response": 1995,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2841,
                    "avg_durasi_recovery": 947,
                    "min_durasi_recovery": 568,
                    "max_durasi_recovery": 1304,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516099,
                    "nama_posko": "POSKO ULP TEMPEH",
                    "id_regu": 17301,
                    "kode_regu": "TMPEH.MS1",
                    "nama_regu": "TMPEH.MS1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8528,
                    "avg_durasi_response": 1218.2857142857142,
                    "min_durasi_response": 408,
                    "max_durasi_response": 2004,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2719,
                    "avg_durasi_recovery": 388.42857142857144,
                    "min_durasi_recovery": 217,
                    "max_durasi_recovery": 755,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 116611,
                    "nama_posko": "POSKO ULP BEUREUNEUN",
                    "id_regu": 25221,
                    "kode_regu": "BEUREUNUEN 10.1",
                    "nama_regu": "BEUREUNUEN 10.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686008,
                    "avg_durasi_response": 167268600.8,
                    "min_durasi_response": 996,
                    "max_durasi_response": 1672671262,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 8574,
                    "avg_durasi_recovery": 857.4,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 1643,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534441,
                    "nama_posko": "POSKO ULP PURWAKARTA KOTA",
                    "id_regu": 19643,
                    "kode_regu": "PAGADEN 51",
                    "nama_regu": "PAGADEN 51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 745,
                    "avg_durasi_response": 745,
                    "min_durasi_response": 745,
                    "max_durasi_response": 745,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1285,
                    "avg_durasi_recovery": 1285,
                    "min_durasi_recovery": 1285,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523011,
                    "nama_posko": "POSKO ULP SEMARANG TENGAH",
                    "id_regu": 33196,
                    "kode_regu": "52301H",
                    "nama_regu": "52301H",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672732733,
                    "avg_durasi_response": 139394394.41666666,
                    "min_durasi_response": 2373,
                    "max_durasi_response": 1672657238,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10175,
                    "avg_durasi_recovery": 847.9166666666666,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 2290,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437001,
                    "nama_posko": "POSKO ULP ENDE",
                    "id_regu": 29489,
                    "kode_regu": "NANGAPANDA",
                    "nama_regu": "NANGAPANDA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1831,
                    "avg_durasi_response": 610.3333333333334,
                    "min_durasi_response": 516,
                    "max_durasi_response": 667,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2143,
                    "avg_durasi_recovery": 714.3333333333334,
                    "min_durasi_recovery": 259,
                    "max_durasi_recovery": 1137,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312501,
                    "nama_posko": "POSKO ULP TAMBU",
                    "id_regu": 36938,
                    "kode_regu": "SIBOANG101",
                    "nama_regu": "SIBOANG101",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2169,
                    "avg_durasi_response": 2169,
                    "min_durasi_response": 2169,
                    "max_durasi_response": 2169,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 126,
                    "avg_durasi_recovery": 126,
                    "min_durasi_recovery": 126,
                    "max_durasi_recovery": 126,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 123011,
                    "nama_posko": "POSKO ULP SIBOLGA KOTA",
                    "id_regu": 35938,
                    "kode_regu": "PORIAHA5",
                    "nama_regu": "PORIAHA5",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1761,
                    "avg_durasi_response": 440.25,
                    "min_durasi_response": 216,
                    "max_durasi_response": 1000,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4811,
                    "avg_durasi_recovery": 1202.75,
                    "min_durasi_recovery": 752,
                    "max_durasi_recovery": 1414,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522071,
                    "nama_posko": "POSKO ULP WANGON",
                    "id_regu": 26521,
                    "kode_regu": "REGU LUMBIR 2",
                    "nama_regu": "REGU LUMBIR 2",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9069,
                    "avg_durasi_response": 1813.8,
                    "min_durasi_response": 846,
                    "max_durasi_response": 3279,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31457,
                    "avg_durasi_recovery": 6291.4,
                    "min_durasi_recovery": 1214,
                    "max_durasi_recovery": 20871,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 328301,
                    "nama_posko": "POSKO ULP MAWASANGKA",
                    "id_regu": 37217,
                    "kode_regu": "TOLANDONA",
                    "nama_regu": "TOLANDONA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5601,
                    "avg_durasi_response": 2800.5,
                    "min_durasi_response": 1079,
                    "max_durasi_response": 4522,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 822,
                    "avg_durasi_recovery": 411,
                    "min_durasi_recovery": 164,
                    "max_durasi_recovery": 658,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513112,
                    "nama_posko": "POSKO ULP DINOYO",
                    "id_regu": 17208,
                    "kode_regu": "DINOYO.ULC1",
                    "nama_regu": "DINOYO.ULC1",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18483,
                    "avg_durasi_response": 1232.2,
                    "min_durasi_response": 680,
                    "max_durasi_response": 2056,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522219,
                    "avg_durasi_recovery": 2434814.6,
                    "min_durasi_recovery": 376,
                    "max_durasi_recovery": 36510873,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521511,
                    "nama_posko": "POSKO ULP MAGELANG KOTA",
                    "id_regu": 33936,
                    "kode_regu": "MGL.URC2 MAGELANG KOTA",
                    "nama_regu": "MGL.URC2 MAGELANG KOTA",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6921,
                    "avg_durasi_response": 988.7142857142857,
                    "min_durasi_response": 879,
                    "max_durasi_response": 1449,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5099,
                    "avg_durasi_recovery": 728.4285714285714,
                    "min_durasi_recovery": 584,
                    "max_durasi_recovery": 1468,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231121,
                    "nama_posko": "POSKO ULP TENGGARONG",
                    "id_regu": 33749,
                    "kode_regu": "TENGGARONG 8.2",
                    "nama_regu": "TENGGARONG 8.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24865,
                    "avg_durasi_response": 3552.1428571428573,
                    "min_durasi_response": 1415,
                    "max_durasi_response": 8070,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516195,
                    "avg_durasi_recovery": 5216599.285714285,
                    "min_durasi_recovery": 47,
                    "max_durasi_recovery": 36507289,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 181131,
                    "nama_posko": "POSKO ULP LIPAT KAIN",
                    "id_regu": 26597,
                    "kode_regu": "psk2lptkn",
                    "nama_regu": "psk2lptkn",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17788,
                    "avg_durasi_response": 2223.5,
                    "min_durasi_response": 228,
                    "max_durasi_response": 3269,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36512176,
                    "avg_durasi_recovery": 4564022,
                    "min_durasi_recovery": 454,
                    "max_durasi_recovery": 36503315,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 437401,
                    "nama_posko": "POSKO ULP RUTENG",
                    "id_regu": 29504,
                    "kode_regu": "REO",
                    "nama_regu": "REO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1872,
                    "avg_durasi_response": 1872,
                    "min_durasi_response": 1872,
                    "max_durasi_response": 1872,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1622,
                    "avg_durasi_recovery": 1622,
                    "min_durasi_recovery": 1622,
                    "max_durasi_recovery": 1622,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 233001,
                    "nama_posko": "POSKO ULP TANJUNG REDEB",
                    "id_regu": 29596,
                    "kode_regu": "PRC 1",
                    "nama_regu": "PRC 1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13148,
                    "avg_durasi_response": 2191.3333333333335,
                    "min_durasi_response": 1889,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17324,
                    "avg_durasi_recovery": 2887.3333333333335,
                    "min_durasi_recovery": 1149,
                    "max_durasi_recovery": 6912,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "id_regu": 13075,
                    "kode_regu": "GIA-182",
                    "nama_regu": "GIA-182",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5156,
                    "avg_durasi_response": 1718.6666666666667,
                    "min_durasi_response": 1570,
                    "max_durasi_response": 1873,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12301,
                    "avg_durasi_recovery": 4100.333333333333,
                    "min_durasi_recovery": 1919,
                    "max_durasi_recovery": 7749,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 213101,
                    "nama_posko": "POSKO ULP SINTANG",
                    "id_regu": 20907,
                    "kode_regu": "STG MAPKT",
                    "nama_regu": "STG MAPKT",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2418,
                    "avg_durasi_response": 2418,
                    "min_durasi_response": 2418,
                    "max_durasi_response": 2418,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1315,
                    "avg_durasi_recovery": 1315,
                    "min_durasi_recovery": 1315,
                    "max_durasi_recovery": 1315,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431001,
                    "nama_posko": "POSKO ULP KUPANG",
                    "id_regu": 20024,
                    "kode_regu": "KUPANG6",
                    "nama_regu": "KUPANG6",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27574,
                    "avg_durasi_response": 1838.2666666666667,
                    "min_durasi_response": 749,
                    "max_durasi_response": 2756,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18215,
                    "avg_durasi_recovery": 1214.3333333333333,
                    "min_durasi_recovery": 256,
                    "max_durasi_recovery": 3842,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221201,
                    "nama_posko": "POSKO ULP BANJARBARU",
                    "id_regu": 34838,
                    "kode_regu": "BJB.16",
                    "nama_regu": "BJB.16",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 79359,
                    "avg_durasi_response": 4176.789473684211,
                    "min_durasi_response": 1676,
                    "max_durasi_response": 9697,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73585703,
                    "avg_durasi_recovery": 3872931.736842105,
                    "min_durasi_recovery": 333,
                    "max_durasi_recovery": 36542390,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "id_regu": 17104,
                    "kode_regu": "SARI 13",
                    "nama_regu": "SARI 13",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672646790,
                    "avg_durasi_response": 238949541.42857143,
                    "min_durasi_response": 525,
                    "max_durasi_response": 1672641655,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 18439,
                    "avg_durasi_recovery": 2634.1428571428573,
                    "min_durasi_recovery": 220,
                    "max_durasi_recovery": 8095,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521511,
                    "nama_posko": "POSKO ULP MAGELANG KOTA",
                    "id_regu": 33936,
                    "kode_regu": "MGL.URC2 MAGELANG KOTA",
                    "nama_regu": "MGL.URC2 MAGELANG KOTA",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6921,
                    "avg_durasi_response": 988.7142857142857,
                    "min_durasi_response": 879,
                    "max_durasi_response": 1449,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5099,
                    "avg_durasi_recovery": 728.4285714285714,
                    "min_durasi_recovery": 584,
                    "max_durasi_recovery": 1468,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131061,
                    "nama_posko": "POSKO ULP SICINCIN",
                    "id_regu": 29960,
                    "kode_regu": "AMPALU 2",
                    "nama_regu": "AMPALU 2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5825,
                    "avg_durasi_response": 832.1428571428571,
                    "min_durasi_response": 717,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9582,
                    "avg_durasi_recovery": 1368.857142857143,
                    "min_durasi_recovery": 1093,
                    "max_durasi_recovery": 1543,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 211201,
                    "nama_posko": "POSKO ULP RASAU",
                    "id_regu": 24944,
                    "kode_regu": "RASAU1",
                    "nama_regu": "RASAU1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 504,
                    "avg_durasi_response": 504,
                    "min_durasi_response": 504,
                    "max_durasi_response": 504,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 632,
                    "avg_durasi_recovery": 632,
                    "min_durasi_recovery": 632,
                    "max_durasi_recovery": 632,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541301,
                    "nama_posko": "POSKO CEMPAKA PUTIH",
                    "id_regu": 14218,
                    "kode_regu": "PUTIH2",
                    "nama_regu": "PUTIH2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29997,
                    "avg_durasi_response": 1999.8,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 5251,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36520613,
                    "avg_durasi_recovery": 2434707.533333333,
                    "min_durasi_recovery": 95,
                    "max_durasi_recovery": 36509095,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 525051,
                    "nama_posko": "POSKO ULP KROYA",
                    "id_regu": 18207,
                    "kode_regu": "52505C DANASRI",
                    "nama_regu": "52505C DANASRI",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1725,
                    "avg_durasi_response": 862.5,
                    "min_durasi_response": 318,
                    "max_durasi_response": 1407,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 406,
                    "avg_durasi_recovery": 203,
                    "min_durasi_recovery": 91,
                    "max_durasi_recovery": 315,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 211021,
                    "nama_posko": "POSKO ULP SEI JAWI",
                    "id_regu": 24942,
                    "kode_regu": "UNIT1JAWI",
                    "nama_regu": "UNIT1JAWI",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6363,
                    "avg_durasi_response": 1590.75,
                    "min_durasi_response": 709,
                    "max_durasi_response": 3858,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36544949,
                    "avg_durasi_recovery": 9136237.25,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 36542766,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 172101,
                    "nama_posko": "POSKO ULP SRIBAWONO",
                    "id_regu": 25617,
                    "kode_regu": "TRIDATU",
                    "nama_regu": "TRIDATU",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7291,
                    "avg_durasi_response": 1822.75,
                    "min_durasi_response": 1277,
                    "max_durasi_response": 2768,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6537,
                    "avg_durasi_recovery": 1634.25,
                    "min_durasi_recovery": 757,
                    "max_durasi_recovery": 2026,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323701,
                    "nama_posko": "POSKO ULP KONAWE SELATAN",
                    "id_regu": 35696,
                    "kode_regu": "YANGUWOLASI",
                    "nama_regu": "YANGUWOLASI",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25331,
                    "avg_durasi_response": 2814.5555555555557,
                    "min_durasi_response": 1989,
                    "max_durasi_response": 4463,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9382,
                    "avg_durasi_recovery": 1042.4444444444443,
                    "min_durasi_recovery": 589,
                    "max_durasi_recovery": 1407,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 411891,
                    "nama_posko": "POSKO ULP NAMROLE",
                    "id_regu": 31103,
                    "kode_regu": "51 NAMROLE",
                    "nama_regu": "51 NAMROLE",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672664018,
                    "avg_durasi_response": 111510934.53333333,
                    "min_durasi_response": 694,
                    "max_durasi_response": 1672650599,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 14429,
                    "avg_durasi_recovery": 961.9333333333333,
                    "min_durasi_recovery": 414,
                    "max_durasi_recovery": 2042,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515419,
                    "nama_posko": "POSKO ULP BALONG",
                    "id_regu": 24199,
                    "kode_regu": "PNG.MOBIL.16",
                    "nama_regu": "PNG.MOBIL.16",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 911,
                    "avg_durasi_response": 455.5,
                    "min_durasi_response": 325,
                    "max_durasi_response": 586,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 479,
                    "avg_durasi_recovery": 239.5,
                    "min_durasi_recovery": 163,
                    "max_durasi_recovery": 316,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 542301,
                    "nama_posko": "POSKO KAPUK",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1223,
                    "avg_durasi_response": 1223,
                    "min_durasi_response": 1223,
                    "max_durasi_response": 1223,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 93,
                    "avg_durasi_recovery": 93,
                    "min_durasi_recovery": 93,
                    "max_durasi_recovery": 93,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562301,
                    "nama_posko": "POSKO ULP MALINGPING",
                    "id_regu": 16231,
                    "kode_regu": "CILOGRANG 5.1",
                    "nama_regu": "CILOGRANG 5.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5639,
                    "avg_durasi_response": 1409.75,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1759,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4107,
                    "avg_durasi_recovery": 1026.75,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 1572,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513585,
                    "nama_posko": "POSKO ULP SUKOREJO",
                    "id_regu": 25084,
                    "kode_regu": "SUKOREJO11",
                    "nama_regu": "SUKOREJO11",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16036,
                    "avg_durasi_response": 1145.4285714285713,
                    "min_durasi_response": 814,
                    "max_durasi_response": 1536,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5880,
                    "avg_durasi_recovery": 420,
                    "min_durasi_recovery": 98,
                    "max_durasi_recovery": 1001,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "id_regu": 30703,
                    "kode_regu": "TARERN10.1",
                    "nama_regu": "TARERN10.1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15435,
                    "avg_durasi_response": 1102.5,
                    "min_durasi_response": 869,
                    "max_durasi_response": 1647,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 22195,
                    "avg_durasi_recovery": 1585.357142857143,
                    "min_durasi_recovery": 891,
                    "max_durasi_recovery": 1950,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543601,
                    "nama_posko": "POSKO CIPUTAT",
                    "id_regu": 14442,
                    "kode_regu": "MRT_ULC2",
                    "nama_regu": "MRT_ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672669990,
                    "avg_durasi_response": 278778331.6666667,
                    "min_durasi_response": 1191,
                    "max_durasi_response": 1672662001,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6476,
                    "avg_durasi_recovery": 1079.3333333333333,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 1497,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523031,
                    "nama_posko": "POSKO ULP SEMARANG TIMUR",
                    "id_regu": 33201,
                    "kode_regu": "52303I",
                    "nama_regu": "52303I",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672746754,
                    "avg_durasi_response": 128672827.23076923,
                    "min_durasi_response": 1861,
                    "max_durasi_response": 1672675600,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73064717,
                    "avg_durasi_recovery": 5620362.846153846,
                    "min_durasi_recovery": 376,
                    "max_durasi_recovery": 36541021,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 511401,
                    "nama_posko": "POSKO ULP DARMO PERMAI",
                    "id_regu": 16983,
                    "kode_regu": "PERMAI 14",
                    "nama_regu": "PERMAI 14",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11526,
                    "avg_durasi_response": 1921,
                    "min_durasi_response": 1506,
                    "max_durasi_response": 2634,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8749,
                    "avg_durasi_recovery": 1458.1666666666667,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 2515,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222201,
                    "nama_posko": "POSKO ULP KANDANGAN",
                    "id_regu": 26540,
                    "kode_regu": "KANDANGAN 11",
                    "nama_regu": "KANDANGAN 11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2821,
                    "avg_durasi_response": 940.3333333333334,
                    "min_durasi_response": 753,
                    "max_durasi_response": 1178,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3401,
                    "avg_durasi_recovery": 1133.6666666666667,
                    "min_durasi_recovery": 1015,
                    "max_durasi_recovery": 1208,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134521,
                    "nama_posko": "POSKO ULP PAYAKUMBUH",
                    "id_regu": 21689,
                    "kode_regu": "PILADANG",
                    "nama_regu": "PILADANG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1404,
                    "avg_durasi_response": 1404,
                    "min_durasi_response": 1404,
                    "max_durasi_response": 1404,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2240,
                    "avg_durasi_recovery": 2240,
                    "min_durasi_recovery": 2240,
                    "max_durasi_recovery": 2240,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 127100,
                    "nama_posko": "POSKO ULP GUNUNG SITOLI",
                    "id_regu": 35718,
                    "kode_regu": "LAHEWA",
                    "nama_regu": "LAHEWA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1779,
                    "avg_durasi_response": 889.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 1058,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3039,
                    "avg_durasi_recovery": 1519.5,
                    "min_durasi_recovery": 263,
                    "max_durasi_recovery": 2776,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 115551,
                    "nama_posko": "POSKO ULP KOTA FAJAR",
                    "id_regu": 25380,
                    "kode_regu": "BAKONGAN 10.1",
                    "nama_regu": "BAKONGAN 10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3051,
                    "avg_durasi_response": 1017,
                    "min_durasi_response": 835,
                    "max_durasi_response": 1235,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2847,
                    "avg_durasi_recovery": 949,
                    "min_durasi_recovery": 791,
                    "max_durasi_recovery": 1234,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515421,
                    "nama_posko": "POSKO ULP PACITAN",
                    "id_regu": 21233,
                    "kode_regu": "PACITAN POSTEGALOMBO",
                    "nama_regu": "PACITAN POSTEGALOMBO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3495,
                    "avg_durasi_response": 1747.5,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2275,
                    "avg_durasi_recovery": 1137.5,
                    "min_durasi_recovery": 1084,
                    "max_durasi_recovery": 1191,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 544101,
                    "nama_posko": "POSKO KAMPUNG MELAYU",
                    "id_regu": 24856,
                    "kode_regu": "MELAYU ULC 3",
                    "nama_regu": "MELAYU ULC 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23950,
                    "avg_durasi_response": 1710.7142857142858,
                    "min_durasi_response": 839,
                    "max_durasi_response": 2284,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36518341,
                    "avg_durasi_recovery": 2608452.9285714286,
                    "min_durasi_recovery": 233,
                    "max_durasi_recovery": 36508009,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 133351,
                    "nama_posko": "POSKO ULP MUARA LABUH",
                    "id_regu": 21754,
                    "kode_regu": "LUBUKMALAKO",
                    "nama_regu": "LUBUKMALAKO",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4127,
                    "avg_durasi_response": 1375.6666666666667,
                    "min_durasi_response": 1300,
                    "max_durasi_response": 1516,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5392,
                    "avg_durasi_recovery": 1797.3333333333333,
                    "min_durasi_recovery": 1347,
                    "max_durasi_recovery": 2115,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327101,
                    "nama_posko": "POSKO ULP PANRITA LOPI",
                    "id_regu": 36217,
                    "kode_regu": "UCOMCENT",
                    "nama_regu": "UCOMCENT",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672756265,
                    "avg_durasi_response": 64336779.42307692,
                    "min_durasi_response": 836,
                    "max_durasi_response": 1672652901,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 37763992,
                    "avg_durasi_recovery": 1452461.2307692308,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 36545637,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 511043,
                    "nama_posko": "POSKO ULP PERAK",
                    "id_regu": 37675,
                    "kode_regu": "511010.COMMANDCENTER",
                    "nama_regu": "511010.COMMANDCENTER",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9288,
                    "avg_durasi_response": 1161,
                    "min_durasi_response": 715,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6468,
                    "avg_durasi_recovery": 808.5,
                    "min_durasi_recovery": 300,
                    "max_durasi_recovery": 2364,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521041,
                    "nama_posko": "POSKO ULP SEDAYU",
                    "id_regu": 28600,
                    "kode_regu": "YOG.BANTAR3",
                    "nama_regu": "YOG.BANTAR3",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 53751,
                    "avg_durasi_response": 2829,
                    "min_durasi_response": 1046,
                    "max_durasi_response": 5951,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 22138,
                    "avg_durasi_recovery": 1165.157894736842,
                    "min_durasi_recovery": 363,
                    "max_durasi_recovery": 4190,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515432,
                    "nama_posko": "POSKO ULP TRENGGALEK",
                    "id_regu": 25205,
                    "kode_regu": "TRENGGALEK PANGGUL",
                    "nama_regu": "TRENGGALEK PANGGUL",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8799,
                    "avg_durasi_response": 1759.8,
                    "min_durasi_response": 1338,
                    "max_durasi_response": 2382,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8513,
                    "avg_durasi_recovery": 1702.6,
                    "min_durasi_recovery": 1115,
                    "max_durasi_recovery": 1979,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562101,
                    "nama_posko": "POSKO ULP RANGKASBITUNG",
                    "id_regu": 16201,
                    "kode_regu": "CITOREK 5.1",
                    "nama_regu": "CITOREK 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2201,
                    "avg_durasi_response": 733.6666666666666,
                    "min_durasi_response": 696,
                    "max_durasi_response": 781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3301,
                    "avg_durasi_recovery": 1100.3333333333333,
                    "min_durasi_recovery": 928,
                    "max_durasi_recovery": 1252,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524531,
                    "nama_posko": "POSKO ULP KEDUNGWUNI",
                    "id_regu": 24636,
                    "kode_regu": "52453G",
                    "nama_regu": "52453G",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672697095,
                    "avg_durasi_response": 334539419,
                    "min_durasi_response": 1100,
                    "max_durasi_response": 1672690999,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4407,
                    "avg_durasi_recovery": 881.4,
                    "min_durasi_recovery": 697,
                    "max_durasi_recovery": 1262,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511823,
                    "nama_posko": "POSKO ULP PORONG",
                    "id_regu": 16924,
                    "kode_regu": "PRONG.ULC1",
                    "nama_regu": "PRONG.ULC1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16761,
                    "avg_durasi_response": 1676.1,
                    "min_durasi_response": 808,
                    "max_durasi_response": 2317,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36517027,
                    "avg_durasi_recovery": 3651702.7,
                    "min_durasi_recovery": 334,
                    "max_durasi_recovery": 36505944,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 538311,
                    "nama_posko": "POSKO ULP BOGOR KOTA",
                    "id_regu": 18911,
                    "kode_regu": "CIAPUS",
                    "nama_regu": "CIAPUS",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 37957,
                    "avg_durasi_response": 2232.764705882353,
                    "min_durasi_response": 1512,
                    "max_durasi_response": 4503,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36542106,
                    "avg_durasi_recovery": 2149535.6470588236,
                    "min_durasi_recovery": 286,
                    "max_durasi_recovery": 36528677,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551102,
                    "nama_posko": "POSKO ULP MENGWI",
                    "id_regu": 392,
                    "kode_regu": "KUTA 282",
                    "nama_regu": "KUTA 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3162,
                    "avg_durasi_response": 3162,
                    "min_durasi_response": 3162,
                    "max_durasi_response": 3162,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 234963,
                    "avg_durasi_recovery": 234963,
                    "min_durasi_recovery": 234963,
                    "max_durasi_recovery": 234963,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 520041,
                    "nama_posko": "POSKO ULP PATI",
                    "id_regu": 32117,
                    "kode_regu": "52004.URCPATI02",
                    "nama_regu": "52004.URCPATI02",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672736960,
                    "avg_durasi_response": 128672073.84615384,
                    "min_durasi_response": 1881,
                    "max_durasi_response": 1672698239,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11599,
                    "avg_durasi_recovery": 892.2307692307693,
                    "min_durasi_recovery": 143,
                    "max_durasi_recovery": 2019,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435701,
                    "nama_posko": "POSKO ULP LEMBATA",
                    "id_regu": 33224,
                    "kode_regu": "ILEAPE",
                    "nama_regu": "ILEAPE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6221,
                    "avg_durasi_response": 2073.6666666666665,
                    "min_durasi_response": 1960,
                    "max_durasi_response": 2252,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36514926,
                    "avg_durasi_recovery": 12171642,
                    "min_durasi_recovery": 1315,
                    "max_durasi_recovery": 36502058,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 525041,
                    "nama_posko": "POSKO ULP KEBUMEN",
                    "id_regu": 18203,
                    "kode_regu": "52504F POS WADASLINTANG",
                    "nama_regu": "52504F POS WADASLINTANG",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13381,
                    "avg_durasi_response": 955.7857142857143,
                    "min_durasi_response": 517,
                    "max_durasi_response": 2082,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6880,
                    "avg_durasi_recovery": 491.42857142857144,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 744,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520581,
                    "nama_posko": "POSKO ULP SRAGEN",
                    "id_regu": 28737,
                    "kode_regu": "SKA 58 URC2 kota",
                    "nama_regu": "SKA 58 URC2 kota",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5540,
                    "avg_durasi_response": 923.3333333333334,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1421,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36511972,
                    "avg_durasi_recovery": 6085328.666666667,
                    "min_durasi_recovery": 877,
                    "max_durasi_recovery": 36506731,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 115561,
                    "nama_posko": "POSKO ULP LABUHAN HAJI",
                    "id_regu": 25385,
                    "kode_regu": "MEUKEK 10.1",
                    "nama_regu": "MEUKEK 10.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672689684,
                    "avg_durasi_response": 836344842,
                    "min_durasi_response": 750,
                    "max_durasi_response": 1672688934,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2650,
                    "avg_durasi_recovery": 1325,
                    "min_durasi_recovery": 1308,
                    "max_durasi_recovery": 1342,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149301,
                    "nama_posko": "POSKO ULP TUGU MULYO",
                    "id_regu": 27091,
                    "kode_regu": "REGU GANGGUAN TUGU MULYO",
                    "nama_regu": "REGU GANGGUAN TUGU MULYO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672667997,
                    "avg_durasi_response": 836333998.5,
                    "min_durasi_response": 1345,
                    "max_durasi_response": 1672666652,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2263,
                    "avg_durasi_recovery": 1131.5,
                    "min_durasi_recovery": 1025,
                    "max_durasi_recovery": 1238,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161001,
                    "nama_posko": "POSKO ULP PANGKALPINANG",
                    "id_regu": 22977,
                    "kode_regu": "YANTEK 20",
                    "nama_regu": "YANTEK 20",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4511,
                    "avg_durasi_response": 1127.75,
                    "min_durasi_response": 640,
                    "max_durasi_response": 1963,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5380,
                    "avg_durasi_recovery": 1345,
                    "min_durasi_recovery": 970,
                    "max_durasi_recovery": 2098,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526541,
                    "nama_posko": "POSKO ULP JATISRONO",
                    "id_regu": 18976,
                    "kode_regu": "5113 NGADIROJO",
                    "nama_regu": "5113 NGADIROJO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2152,
                    "avg_durasi_response": 2152,
                    "min_durasi_response": 2152,
                    "max_durasi_response": 2152,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1916,
                    "avg_durasi_recovery": 1916,
                    "min_durasi_recovery": 1916,
                    "max_durasi_recovery": 1916,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535851,
                    "nama_posko": "POSKO ULP PADALARANG",
                    "id_regu": 19313,
                    "kode_regu": "CIPEUNDEUY5.1",
                    "nama_regu": "CIPEUNDEUY5.1",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19911,
                    "avg_durasi_response": 1327.4,
                    "min_durasi_response": 975,
                    "max_durasi_response": 2024,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12555,
                    "avg_durasi_recovery": 837,
                    "min_durasi_recovery": 203,
                    "max_durasi_recovery": 2495,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316201,
                    "nama_posko": "POSKO ULP MARISA",
                    "id_regu": 18598,
                    "kode_regu": "MRS PAGUAT",
                    "nama_regu": "MRS PAGUAT",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1221,
                    "avg_durasi_response": 610.5,
                    "min_durasi_response": 538,
                    "max_durasi_response": 683,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1116,
                    "avg_durasi_recovery": 558,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 563,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184101,
                    "nama_posko": "POSKO ULP RENGAT KOTA",
                    "id_regu": 20308,
                    "kode_regu": "KILAN 10",
                    "nama_regu": "KILAN 10",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1289,
                    "avg_durasi_response": 1289,
                    "min_durasi_response": 1289,
                    "max_durasi_response": 1289,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 444,
                    "avg_durasi_recovery": 444,
                    "min_durasi_recovery": 444,
                    "max_durasi_recovery": 444,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521531,
                    "nama_posko": "POSKO ULP KUTOARJO",
                    "id_regu": 18325,
                    "kode_regu": "MGL.KETAWANG",
                    "nama_regu": "MGL.KETAWANG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5366,
                    "avg_durasi_response": 1341.5,
                    "min_durasi_response": 1186,
                    "max_durasi_response": 1466,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2737,
                    "avg_durasi_recovery": 684.25,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 1014,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514022,
                    "nama_posko": "POSKO ULP BLITAR",
                    "id_regu": 17243,
                    "kode_regu": "WLNGI.MS7",
                    "nama_regu": "WLNGI.MS7",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1445,
                    "avg_durasi_response": 1445,
                    "min_durasi_response": 1445,
                    "max_durasi_response": 1445,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 135318,
                    "avg_durasi_recovery": 135318,
                    "min_durasi_recovery": 135318,
                    "max_durasi_recovery": 135318,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "id_regu": 18629,
                    "kode_regu": "PRC BU",
                    "nama_regu": "PRC BU",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19147,
                    "avg_durasi_response": 2393.375,
                    "min_durasi_response": 1811,
                    "max_durasi_response": 3620,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12992,
                    "avg_durasi_recovery": 1624,
                    "min_durasi_recovery": 773,
                    "max_durasi_recovery": 2820,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532311,
                    "nama_posko": "POSKO ULP CIAMIS",
                    "id_regu": 30505,
                    "kode_regu": "PANAWANGAN 5.2 ",
                    "nama_regu": "PANAWANGAN 5.2 ",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4444,
                    "avg_durasi_response": 1111,
                    "min_durasi_response": 707,
                    "max_durasi_response": 1817,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2730,
                    "avg_durasi_recovery": 682.5,
                    "min_durasi_recovery": 499,
                    "max_durasi_recovery": 824,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525061,
                    "nama_posko": "POSKO ULP SIDAREJA",
                    "id_regu": 21352,
                    "kode_regu": "52506D URC KAWUNGANTEN",
                    "nama_regu": "52506D URC KAWUNGANTEN",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6316,
                    "avg_durasi_response": 1263.2,
                    "min_durasi_response": 907,
                    "max_durasi_response": 1967,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2273,
                    "avg_durasi_recovery": 454.6,
                    "min_durasi_recovery": 144,
                    "max_durasi_recovery": 1017,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 424201,
                    "nama_posko": "POSKO ULP PRAFI",
                    "id_regu": 39822,
                    "kode_regu": "PRAFI13",
                    "nama_regu": "PRAFI13",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3373,
                    "avg_durasi_response": 1686.5,
                    "min_durasi_response": 1677,
                    "max_durasi_response": 1696,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2097,
                    "avg_durasi_recovery": 1048.5,
                    "min_durasi_recovery": 863,
                    "max_durasi_recovery": 1234,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553001,
                    "nama_posko": "POSKO ULP SINGARAJA",
                    "id_regu": 12983,
                    "kode_regu": "Y- DENPASAR 282",
                    "nama_regu": "Y- DENPASAR 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3688,
                    "avg_durasi_response": 3688,
                    "min_durasi_response": 3688,
                    "max_durasi_response": 3688,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2111,
                    "avg_durasi_recovery": 2111,
                    "min_durasi_recovery": 2111,
                    "max_durasi_recovery": 2111,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518022,
                    "nama_posko": "POSKO ULP TUBAN",
                    "id_regu": 16945,
                    "kode_regu": "TUBAN MS1",
                    "nama_regu": "TUBAN MS1",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43916,
                    "avg_durasi_response": 2439.777777777778,
                    "min_durasi_response": 1386,
                    "max_durasi_response": 5014,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109560306,
                    "avg_durasi_recovery": 6086683.666666667,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 36517471,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 132271,
                    "nama_posko": "POSKO ULP KOTO TUO",
                    "id_regu": 21735,
                    "kode_regu": "KOTOTUO",
                    "nama_regu": "KOTOTUO",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4900,
                    "avg_durasi_response": 1633.3333333333333,
                    "min_durasi_response": 1178,
                    "max_durasi_response": 2410,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8972,
                    "avg_durasi_recovery": 2990.6666666666665,
                    "min_durasi_recovery": 2763,
                    "max_durasi_recovery": 3303,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547101,
                    "nama_posko": "POSKO CONDET",
                    "id_regu": 13660,
                    "kode_regu": "REGU YANTEK CONDET 2",
                    "nama_regu": "REGU YANTEK CONDET 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672632562,
                    "avg_durasi_response": 278772093.6666667,
                    "min_durasi_response": 895,
                    "max_durasi_response": 1672624062,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 8514,
                    "avg_durasi_recovery": 1419,
                    "min_durasi_recovery": 713,
                    "max_durasi_recovery": 2636,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520071,
                    "nama_posko": "POSKO ULP BLORA",
                    "id_regu": 31760,
                    "kode_regu": "52007.BLORAURC2",
                    "nama_regu": "52007.BLORAURC2",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672680898,
                    "avg_durasi_response": 185853433.1111111,
                    "min_durasi_response": 1622,
                    "max_durasi_response": 1672655832,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36529700,
                    "avg_durasi_recovery": 4058855.5555555555,
                    "min_durasi_recovery": 147,
                    "max_durasi_recovery": 36522989,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 538711,
                    "nama_posko": "POSKO ULP DEPOK KOTA",
                    "id_regu": 31317,
                    "kode_regu": "MARGONDA 51",
                    "nama_regu": "MARGONDA 51",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706640,
                    "avg_durasi_response": 139392220,
                    "min_durasi_response": 1423,
                    "max_durasi_response": 1672684931,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 20353,
                    "avg_durasi_recovery": 1696.0833333333333,
                    "min_durasi_recovery": 373,
                    "max_durasi_recovery": 3373,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 424101,
                    "nama_posko": "POSKO ULP MANOKWARI KOTA",
                    "id_regu": 39789,
                    "kode_regu": "MANOKWARI11",
                    "nama_regu": "MANOKWARI11",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 35181,
                    "avg_durasi_response": 1759.05,
                    "min_durasi_response": 828,
                    "max_durasi_response": 2945,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36550904,
                    "avg_durasi_recovery": 1827545.2,
                    "min_durasi_recovery": 218,
                    "max_durasi_recovery": 36538820,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535851,
                    "nama_posko": "POSKO ULP PADALARANG",
                    "id_regu": 19313,
                    "kode_regu": "CIPEUNDEUY5.1",
                    "nama_regu": "CIPEUNDEUY5.1",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19911,
                    "avg_durasi_response": 1327.4,
                    "min_durasi_response": 975,
                    "max_durasi_response": 2024,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12555,
                    "avg_durasi_recovery": 837,
                    "min_durasi_recovery": 203,
                    "max_durasi_recovery": 2495,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 234001,
                    "nama_posko": "POSKO ULP BONTANG",
                    "id_regu": 38018,
                    "kode_regu": "PRCBONTANG.1",
                    "nama_regu": "PRCBONTANG.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11121,
                    "avg_durasi_response": 1235.6666666666667,
                    "min_durasi_response": 666,
                    "max_durasi_response": 2057,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3008,
                    "avg_durasi_recovery": 334.22222222222223,
                    "min_durasi_recovery": 190,
                    "max_durasi_recovery": 501,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "id_regu": 11002,
                    "kode_regu": "MENTENG ULC 03",
                    "nama_regu": "MENTENG ULC 03",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70912,
                    "avg_durasi_response": 8864,
                    "min_durasi_response": 556,
                    "max_durasi_response": 62426,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3234,
                    "avg_durasi_recovery": 404.25,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 1295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525041,
                    "nama_posko": "POSKO ULP KEBUMEN",
                    "id_regu": 18203,
                    "kode_regu": "52504F POS WADASLINTANG",
                    "nama_regu": "52504F POS WADASLINTANG",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13381,
                    "avg_durasi_response": 955.7857142857143,
                    "min_durasi_response": 517,
                    "max_durasi_response": 2082,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6880,
                    "avg_durasi_recovery": 491.42857142857144,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 744,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520041,
                    "nama_posko": "POSKO ULP PATI",
                    "id_regu": 32117,
                    "kode_regu": "52004.URCPATI02",
                    "nama_regu": "52004.URCPATI02",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672736960,
                    "avg_durasi_response": 128672073.84615384,
                    "min_durasi_response": 1881,
                    "max_durasi_response": 1672698239,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11599,
                    "avg_durasi_recovery": 892.2307692307693,
                    "min_durasi_recovery": 143,
                    "max_durasi_recovery": 2019,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161001,
                    "nama_posko": "POSKO ULP PANGKALPINANG",
                    "id_regu": 22977,
                    "kode_regu": "YANTEK 20",
                    "nama_regu": "YANTEK 20",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4511,
                    "avg_durasi_response": 1127.75,
                    "min_durasi_response": 640,
                    "max_durasi_response": 1963,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5380,
                    "avg_durasi_recovery": 1345,
                    "min_durasi_recovery": 970,
                    "max_durasi_recovery": 2098,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149201,
                    "nama_posko": "POSKO ULP PRABUMULIH",
                    "id_regu": 27079,
                    "kode_regu": "KAJA GELUMBANG",
                    "nama_regu": "KAJA GELUMBANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3252,
                    "avg_durasi_response": 1626,
                    "min_durasi_response": 1114,
                    "max_durasi_response": 2138,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3963,
                    "avg_durasi_recovery": 1981.5,
                    "min_durasi_recovery": 1130,
                    "max_durasi_recovery": 2833,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 235301,
                    "nama_posko": "POSKO ULP NUNUKAN",
                    "id_regu": 39062,
                    "kode_regu": "SEI LANCANG",
                    "nama_regu": "SEI LANCANG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2428,
                    "avg_durasi_response": 2428,
                    "min_durasi_response": 2428,
                    "max_durasi_response": 2428,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 735,
                    "avg_durasi_recovery": 735,
                    "min_durasi_recovery": 735,
                    "max_durasi_recovery": 735,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516728,
                    "nama_posko": "POSKO ULP MUNCAR",
                    "id_regu": 17323,
                    "kode_regu": "MNCR.ULC",
                    "nama_regu": "MNCR.ULC",
                    "total": 32,
                    "total_selesai": 32,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 58909,
                    "avg_durasi_response": 1840.90625,
                    "min_durasi_response": 1083,
                    "max_durasi_response": 3136,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36528158,
                    "avg_durasi_recovery": 1141504.9375,
                    "min_durasi_recovery": 229,
                    "max_durasi_recovery": 36510663,
                    "total_dibawah_sla_recovery": 31,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 124144,
                    "nama_posko": "POSKO ULP GUNUNGTUA",
                    "id_regu": 21295,
                    "kode_regu": "GUNUNGTUA1",
                    "nama_regu": "GUNUNGTUA1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3864,
                    "avg_durasi_response": 1932,
                    "min_durasi_response": 410,
                    "max_durasi_response": 3454,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 601,
                    "avg_durasi_recovery": 300.5,
                    "min_durasi_recovery": 109,
                    "max_durasi_recovery": 492,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "id_regu": 13600,
                    "kode_regu": "REGU SIPA1 PONDOK INDAH ",
                    "nama_regu": "REGU SIPA1 PONDOK INDAH ",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24677,
                    "avg_durasi_response": 1370.9444444444443,
                    "min_durasi_response": 430,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7583,
                    "avg_durasi_recovery": 421.27777777777777,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 1157,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 315201,
                    "nama_posko": "POSKO ULP LEOK",
                    "id_regu": 26817,
                    "kode_regu": "LOEK 02",
                    "nama_regu": "LOEK 02",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5637,
                    "avg_durasi_response": 1879,
                    "min_durasi_response": 594,
                    "max_durasi_response": 3512,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4531,
                    "avg_durasi_recovery": 1510.3333333333333,
                    "min_durasi_recovery": 200,
                    "max_durasi_recovery": 2577,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "id_regu": 27016,
                    "kode_regu": "SKWKT-103M",
                    "nama_regu": "SKWKT-103M",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 640,
                    "avg_durasi_response": 640,
                    "min_durasi_response": 640,
                    "max_durasi_response": 640,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1746,
                    "avg_durasi_recovery": 1746,
                    "min_durasi_recovery": 1746,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522031,
                    "nama_posko": "POSKO ULP PURBALINGGA",
                    "id_regu": 26460,
                    "kode_regu": "BBSARI",
                    "nama_regu": "BBSARI",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13508,
                    "avg_durasi_response": 1350.8,
                    "min_durasi_response": 863,
                    "max_durasi_response": 1960,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15898,
                    "avg_durasi_recovery": 1589.8,
                    "min_durasi_recovery": 685,
                    "max_durasi_recovery": 2736,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "id_regu": 16281,
                    "kode_regu": "CIKANDE 5.2",
                    "nama_regu": "CIKANDE 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5115,
                    "avg_durasi_response": 5115,
                    "min_durasi_response": 5115,
                    "max_durasi_response": 5115,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 202,
                    "avg_durasi_recovery": 202,
                    "min_durasi_recovery": 202,
                    "max_durasi_recovery": 202,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522551,
                    "nama_posko": "POSKO ULP BREBES",
                    "id_regu": 29038,
                    "kode_regu": "52255.F URC BLK",
                    "nama_regu": "52255.F URC BLK",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6203,
                    "avg_durasi_response": 1550.75,
                    "min_durasi_response": 1063,
                    "max_durasi_response": 2201,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3411,
                    "avg_durasi_recovery": 852.75,
                    "min_durasi_recovery": 460,
                    "max_durasi_recovery": 1406,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534751,
                    "nama_posko": "POSKO ULP KARAWANG KOTA",
                    "id_regu": 18783,
                    "kode_regu": "KRWKOTA52",
                    "nama_regu": "KRWKOTA52",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10992,
                    "avg_durasi_response": 1374,
                    "min_durasi_response": 752,
                    "max_durasi_response": 2081,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7150,
                    "avg_durasi_recovery": 893.75,
                    "min_durasi_recovery": 732,
                    "max_durasi_recovery": 1132,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525541,
                    "nama_posko": "POSKO ULP WIROSARI",
                    "id_regu": 18201,
                    "kode_regu": "GATAK",
                    "nama_regu": "GATAK",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706785,
                    "avg_durasi_response": 278784464.1666667,
                    "min_durasi_response": 1222,
                    "max_durasi_response": 1672698956,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10315,
                    "avg_durasi_recovery": 1719.1666666666667,
                    "min_durasi_recovery": 902,
                    "max_durasi_recovery": 2610,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526531,
                    "nama_posko": "POSKO ULP WONOGIRI",
                    "id_regu": 19000,
                    "kode_regu": "52060G TIRTOMOYO",
                    "nama_regu": "52060G TIRTOMOYO",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672663846,
                    "avg_durasi_response": 111510923.06666666,
                    "min_durasi_response": 845,
                    "max_durasi_response": 1672641571,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19768,
                    "avg_durasi_recovery": 1317.8666666666666,
                    "min_durasi_recovery": 560,
                    "max_durasi_recovery": 4111,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120033,
                    "nama_posko": "POSKO ULP MEDAN SELATAN",
                    "id_regu": 17511,
                    "kode_regu": "MOBILE SELATAN 5",
                    "nama_regu": "MOBILE SELATAN 5",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 39848,
                    "avg_durasi_response": 1475.851851851852,
                    "min_durasi_response": 356,
                    "max_durasi_response": 2597,
                    "total_dibawah_sla_response": 27,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36558486,
                    "avg_durasi_recovery": 1354018,
                    "min_durasi_recovery": 71,
                    "max_durasi_recovery": 36533509,
                    "total_dibawah_sla_recovery": 26,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 316201,
                    "nama_posko": "POSKO ULP MARISA",
                    "id_regu": 18598,
                    "kode_regu": "MRS PAGUAT",
                    "nama_regu": "MRS PAGUAT",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1221,
                    "avg_durasi_response": 610.5,
                    "min_durasi_response": 538,
                    "max_durasi_response": 683,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1116,
                    "avg_durasi_recovery": 558,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 563,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312401,
                    "nama_posko": "POSKO ULP DONGGALA",
                    "id_regu": 36828,
                    "kode_regu": "BARIRI 10.1",
                    "nama_regu": "BARIRI 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 908,
                    "avg_durasi_response": 908,
                    "min_durasi_response": 908,
                    "max_durasi_response": 908,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1249,
                    "avg_durasi_recovery": 1249,
                    "min_durasi_recovery": 1249,
                    "max_durasi_recovery": 1249,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171801,
                    "nama_posko": "POSKO ULP TELUK BETUNG (GH GARUNTANG)",
                    "id_regu": 26436,
                    "kode_regu": "YANDAL524",
                    "nama_regu": "YANDAL524",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672688592,
                    "avg_durasi_response": 104543037,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1672660765,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36540834,
                    "avg_durasi_recovery": 2283802.125,
                    "min_durasi_recovery": 488,
                    "max_durasi_recovery": 36523359,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 211101,
                    "nama_posko": "POSKO ULP MEMPAWAH",
                    "id_regu": 24945,
                    "kode_regu": "MEMPAWAH1",
                    "nama_regu": "MEMPAWAH1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2638,
                    "avg_durasi_response": 879.3333333333334,
                    "min_durasi_response": 765,
                    "max_durasi_response": 941,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1796,
                    "avg_durasi_recovery": 598.6666666666666,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 624,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "id_regu": 27016,
                    "kode_regu": "SKWKT-103M",
                    "nama_regu": "SKWKT-103M",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 640,
                    "avg_durasi_response": 640,
                    "min_durasi_response": 640,
                    "max_durasi_response": 640,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1746,
                    "avg_durasi_recovery": 1746,
                    "min_durasi_recovery": 1746,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525531,
                    "nama_posko": "POSKO ULP PURWODADI",
                    "id_regu": 18192,
                    "kode_regu": "YANGU 01 ( B )",
                    "nama_regu": "YANGU 01 ( B )",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17455,
                    "avg_durasi_response": 1745.5,
                    "min_durasi_response": 639,
                    "max_durasi_response": 2321,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9931,
                    "avg_durasi_recovery": 993.1,
                    "min_durasi_recovery": 216,
                    "max_durasi_recovery": 1983,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522011,
                    "nama_posko": "POSKO ULP PURWOKERTO KOTA",
                    "id_regu": 28257,
                    "kode_regu": "52201.URC2",
                    "nama_regu": "52201.URC2",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18125,
                    "avg_durasi_response": 1394.2307692307693,
                    "min_durasi_response": 802,
                    "max_durasi_response": 2146,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 19394,
                    "avg_durasi_recovery": 1491.8461538461538,
                    "min_durasi_recovery": 437,
                    "max_durasi_recovery": 2183,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122011,
                    "nama_posko": "POSKO ULP BINJAI KOTA",
                    "id_regu": 20118,
                    "kode_regu": "BINJAIKOTA22",
                    "nama_regu": "BINJAIKOTA22",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11047,
                    "avg_durasi_response": 2761.75,
                    "min_durasi_response": 1983,
                    "max_durasi_response": 3294,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6877,
                    "avg_durasi_recovery": 1719.25,
                    "min_durasi_recovery": 766,
                    "max_durasi_recovery": 2503,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173701,
                    "nama_posko": "POSKO ULP BLAMBANGAN UMPU",
                    "id_regu": 24045,
                    "kode_regu": "PISANGBARU",
                    "nama_regu": "PISANGBARU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6952,
                    "avg_durasi_response": 3476,
                    "min_durasi_response": 3215,
                    "max_durasi_response": 3737,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1623,
                    "avg_durasi_recovery": 811.5,
                    "min_durasi_recovery": 798,
                    "max_durasi_recovery": 825,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431901,
                    "nama_posko": "POSKO ULP ROTE NDAO",
                    "id_regu": 36065,
                    "kode_regu": "BUSALANGGA",
                    "nama_regu": "BUSALANGGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5850,
                    "avg_durasi_response": 975,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1464,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9188,
                    "avg_durasi_recovery": 1531.3333333333333,
                    "min_durasi_recovery": 900,
                    "max_durasi_recovery": 2265,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231021,
                    "nama_posko": "POSKO ULP SAMARINDA SEBERANG",
                    "id_regu": 28719,
                    "kode_regu": "PALARAN 8",
                    "nama_regu": "PALARAN 8",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672716284,
                    "avg_durasi_response": 418179071,
                    "min_durasi_response": 1879,
                    "max_durasi_response": 1672696781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36493856,
                    "avg_durasi_recovery": 9123464,
                    "min_durasi_recovery": 412,
                    "max_durasi_recovery": 36492439,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 437301,
                    "nama_posko": "POSKO ULP BAJAWA",
                    "id_regu": 32394,
                    "kode_regu": "NANGARORO",
                    "nama_regu": "NANGARORO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 684,
                    "avg_durasi_response": 684,
                    "min_durasi_response": 684,
                    "max_durasi_response": 684,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522910,
                    "avg_durasi_recovery": 36522910,
                    "min_durasi_recovery": 36522910,
                    "max_durasi_recovery": 36522910,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535331,
                    "nama_posko": "POSKO ULP RANCAEKEK",
                    "id_regu": 18866,
                    "kode_regu": "RANCAEKEK 51",
                    "nama_regu": "RANCAEKEK 51",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18809,
                    "avg_durasi_response": 854.9545454545455,
                    "min_durasi_response": 511,
                    "max_durasi_response": 1159,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17677,
                    "avg_durasi_recovery": 803.5,
                    "min_durasi_recovery": 184,
                    "max_durasi_recovery": 8516,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534611,
                    "nama_posko": "POSKO ULP CIKAMPEK",
                    "id_regu": 18781,
                    "kode_regu": "CIKAMPEK55",
                    "nama_regu": "CIKAMPEK55",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672682245,
                    "avg_durasi_response": 152062022.27272728,
                    "min_durasi_response": 684,
                    "max_durasi_response": 1672667383,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36499428,
                    "avg_durasi_recovery": 3318129.8181818184,
                    "min_durasi_recovery": 336,
                    "max_durasi_recovery": 36491650,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431901,
                    "nama_posko": "POSKO ULP ROTE NDAO",
                    "id_regu": 36065,
                    "kode_regu": "BUSALANGGA",
                    "nama_regu": "BUSALANGGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5850,
                    "avg_durasi_response": 975,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1464,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9188,
                    "avg_durasi_recovery": 1531.3333333333333,
                    "min_durasi_recovery": 900,
                    "max_durasi_recovery": 2265,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536511,
                    "nama_posko": "POSKO ULP SUKARAJA",
                    "id_regu": 18797,
                    "kode_regu": "RAJA 52",
                    "nama_regu": "RAJA 52",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672699433,
                    "avg_durasi_response": 152063584.8181818,
                    "min_durasi_response": 418,
                    "max_durasi_response": 1672688805,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 7242,
                    "avg_durasi_recovery": 658.3636363636364,
                    "min_durasi_recovery": 320,
                    "max_durasi_recovery": 1395,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532411,
                    "nama_posko": "POSKO ULP TASIKMALAYA KOTA",
                    "id_regu": 19341,
                    "kode_regu": "CINEAM 5.1",
                    "nama_regu": "CINEAM 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6600,
                    "avg_durasi_response": 733.3333333333334,
                    "min_durasi_response": 502,
                    "max_durasi_response": 892,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6244,
                    "avg_durasi_recovery": 693.7777777777778,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 1534,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133311,
                    "nama_posko": "POSKO ULP SOLOK",
                    "id_regu": 32219,
                    "kode_regu": "SOLOK2",
                    "nama_regu": "SOLOK2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2740,
                    "avg_durasi_response": 913.3333333333334,
                    "min_durasi_response": 787,
                    "max_durasi_response": 1112,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6407,
                    "avg_durasi_recovery": 2135.6666666666665,
                    "min_durasi_recovery": 1905,
                    "max_durasi_recovery": 2459,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520011,
                    "nama_posko": "POSKO ULP KUDUS KOTA",
                    "id_regu": 18377,
                    "kode_regu": "52001.KUDUSKOTA511",
                    "nama_regu": "52001.KUDUSKOTA511",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 57259,
                    "avg_durasi_response": 5205.363636363636,
                    "min_durasi_response": 1837,
                    "max_durasi_response": 8932,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73036975,
                    "avg_durasi_recovery": 6639725,
                    "min_durasi_recovery": 113,
                    "max_durasi_recovery": 36545368,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 511434,
                    "nama_posko": "POSKO ULP RUNGKUT",
                    "id_regu": 37671,
                    "kode_regu": "511434.COMMANDCENTER",
                    "nama_regu": "511434.COMMANDCENTER",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30044,
                    "avg_durasi_response": 770.3589743589744,
                    "min_durasi_response": 290,
                    "max_durasi_response": 5610,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533878,
                    "avg_durasi_recovery": 936766.1025641026,
                    "min_durasi_recovery": 137,
                    "max_durasi_recovery": 36515079,
                    "total_dibawah_sla_recovery": 38,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 511801,
                    "nama_posko": "POSKO ULP SIDOARJO KOTA",
                    "id_regu": 16917,
                    "kode_regu": "SDA KOTA 18",
                    "nama_regu": "SDA KOTA 18",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30249,
                    "avg_durasi_response": 2016.6,
                    "min_durasi_response": 1068,
                    "max_durasi_response": 4166,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 32470,
                    "avg_durasi_recovery": 2164.6666666666665,
                    "min_durasi_recovery": 618,
                    "max_durasi_recovery": 5432,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 116621,
                    "nama_posko": "POSKO ULP MEUREUDU",
                    "id_regu": 25227,
                    "kode_regu": "TRIENG GADENG 10.1",
                    "nama_regu": "TRIENG GADENG 10.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12286,
                    "avg_durasi_response": 1755.142857142857,
                    "min_durasi_response": 1222,
                    "max_durasi_response": 2124,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11434,
                    "avg_durasi_recovery": 1633.4285714285713,
                    "min_durasi_recovery": 514,
                    "max_durasi_recovery": 2974,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 544101,
                    "nama_posko": "POSKO KAMPUNG MELAYU",
                    "id_regu": 24856,
                    "kode_regu": "MELAYU ULC 3",
                    "nama_regu": "MELAYU ULC 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23950,
                    "avg_durasi_response": 1710.7142857142858,
                    "min_durasi_response": 839,
                    "max_durasi_response": 2284,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36518341,
                    "avg_durasi_recovery": 2608452.9285714286,
                    "min_durasi_recovery": 233,
                    "max_durasi_recovery": 36508009,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 522531,
                    "nama_posko": "POSKO ULP PEMALANG",
                    "id_regu": 18218,
                    "kode_regu": "52253.B BT BOLANG",
                    "nama_regu": "52253.B BT BOLANG",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11932,
                    "avg_durasi_response": 1325.7777777777778,
                    "min_durasi_response": 794,
                    "max_durasi_response": 2389,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36534304,
                    "avg_durasi_recovery": 4059367.111111111,
                    "min_durasi_recovery": 364,
                    "max_durasi_recovery": 36526928,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 122155,
                    "nama_posko": "POSKO ULP TANJUNGPURA",
                    "id_regu": 20127,
                    "kode_regu": "TNJGPURA21",
                    "nama_regu": "TNJGPURA21",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5429,
                    "avg_durasi_response": 2714.5,
                    "min_durasi_response": 1620,
                    "max_durasi_response": 3809,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6349,
                    "avg_durasi_recovery": 3174.5,
                    "min_durasi_recovery": 483,
                    "max_durasi_recovery": 5866,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538511,
                    "nama_posko": "POSKO ULP LEUWILIANG",
                    "id_regu": 18918,
                    "kode_regu": "LEUWILIANG 52",
                    "nama_regu": "LEUWILIANG 52",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2270,
                    "avg_durasi_response": 2270,
                    "min_durasi_response": 2270,
                    "max_durasi_response": 2270,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1615,
                    "avg_durasi_recovery": 1615,
                    "min_durasi_recovery": 1615,
                    "max_durasi_recovery": 1615,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 433801,
                    "nama_posko": "POSKO ULP SUMBA BARAT DAYA",
                    "id_regu": 38843,
                    "kode_regu": "SJ.UNIT4",
                    "nama_regu": "SJ.UNIT4",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1981,
                    "avg_durasi_response": 1981,
                    "min_durasi_response": 1981,
                    "max_durasi_response": 1981,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 983,
                    "avg_durasi_recovery": 983,
                    "min_durasi_recovery": 983,
                    "max_durasi_recovery": 983,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520581,
                    "nama_posko": "POSKO ULP SRAGEN",
                    "id_regu": 28737,
                    "kode_regu": "SKA 58 URC2 kota",
                    "nama_regu": "SKA 58 URC2 kota",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5540,
                    "avg_durasi_response": 923.3333333333334,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1421,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36511972,
                    "avg_durasi_recovery": 6085328.666666667,
                    "min_durasi_recovery": 877,
                    "max_durasi_recovery": 36506731,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 224501,
                    "nama_posko": "POSKO ULP PANGKALAN BUN",
                    "id_regu": 21117,
                    "kode_regu": "P. BUN URC (11.2)",
                    "nama_regu": "P. BUN URC (11.2)",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7275,
                    "avg_durasi_response": 1818.75,
                    "min_durasi_response": 1259,
                    "max_durasi_response": 2620,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3250,
                    "avg_durasi_recovery": 812.5,
                    "min_durasi_recovery": 247,
                    "max_durasi_recovery": 1647,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520061,
                    "nama_posko": "POSKO ULP REMBANG",
                    "id_regu": 18391,
                    "kode_regu": "52006.REMBANG564",
                    "nama_regu": "52006.REMBANG564",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20107,
                    "avg_durasi_response": 2234.1111111111113,
                    "min_durasi_response": 971,
                    "max_durasi_response": 4900,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533033,
                    "avg_durasi_recovery": 4059225.888888889,
                    "min_durasi_recovery": 506,
                    "max_durasi_recovery": 36525313,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 327601,
                    "nama_posko": "POSKO ULP SINJAI",
                    "id_regu": 22240,
                    "kode_regu": "TAMAONA",
                    "nama_regu": "TAMAONA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2110,
                    "avg_durasi_response": 2110,
                    "min_durasi_response": 2110,
                    "max_durasi_response": 2110,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3132,
                    "avg_durasi_recovery": 3132,
                    "min_durasi_recovery": 3132,
                    "max_durasi_recovery": 3132,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225201,
                    "nama_posko": "POSKO ULP BUNTOK",
                    "id_regu": 30681,
                    "kode_regu": "PLANTAU.11",
                    "nama_regu": "PLANTAU.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2860,
                    "avg_durasi_response": 1430,
                    "min_durasi_response": 1328,
                    "max_durasi_response": 1532,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1463,
                    "avg_durasi_recovery": 731.5,
                    "min_durasi_recovery": 297,
                    "max_durasi_recovery": 1166,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322101,
                    "nama_posko": "POSKO ULP HASANUDDIN",
                    "id_regu": 22128,
                    "kode_regu": "ULWG",
                    "nama_regu": "ULWG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4654,
                    "avg_durasi_response": 1163.5,
                    "min_durasi_response": 760,
                    "max_durasi_response": 1349,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2319,
                    "avg_durasi_recovery": 579.75,
                    "min_durasi_recovery": 350,
                    "max_durasi_recovery": 899,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515432,
                    "nama_posko": "POSKO ULP TRENGGALEK",
                    "id_regu": 25205,
                    "kode_regu": "TRENGGALEK PANGGUL",
                    "nama_regu": "TRENGGALEK PANGGUL",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8799,
                    "avg_durasi_response": 1759.8,
                    "min_durasi_response": 1338,
                    "max_durasi_response": 2382,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8513,
                    "avg_durasi_recovery": 1702.6,
                    "min_durasi_recovery": 1115,
                    "max_durasi_recovery": 1979,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535551,
                    "nama_posko": "POSKO ULP BANDUNG BARAT",
                    "id_regu": 17922,
                    "kode_regu": "BDG UTARA 52",
                    "nama_regu": "BDG UTARA 52",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1784,
                    "avg_durasi_response": 1784,
                    "min_durasi_response": 1784,
                    "max_durasi_response": 1784,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3591,
                    "avg_durasi_recovery": 3591,
                    "min_durasi_recovery": 3591,
                    "max_durasi_recovery": 3591,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523531,
                    "nama_posko": "POSKO ULP UNGARAN",
                    "id_regu": 10814,
                    "kode_regu": "LAGA532",
                    "nama_regu": "LAGA532",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18233,
                    "avg_durasi_response": 1519.4166666666667,
                    "min_durasi_response": 1067,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 47166,
                    "avg_durasi_recovery": 3930.5,
                    "min_durasi_recovery": 747,
                    "max_durasi_recovery": 11784,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441301,
                    "nama_posko": "POSKO ULP TANJUNG",
                    "id_regu": 28376,
                    "kode_regu": "44130.GILIAIR",
                    "nama_regu": "44130.GILIAIR",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1383,
                    "avg_durasi_response": 1383,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1383,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 594,
                    "avg_durasi_recovery": 594,
                    "min_durasi_recovery": 594,
                    "max_durasi_recovery": 594,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231571,
                    "nama_posko": "POSKO ULP SAMARINDA ILIR",
                    "id_regu": 33738,
                    "kode_regu": "ILIR 8.2",
                    "nama_regu": "ILIR 8.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24751,
                    "avg_durasi_response": 3535.8571428571427,
                    "min_durasi_response": 1684,
                    "max_durasi_response": 6390,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11963,
                    "avg_durasi_recovery": 1709,
                    "min_durasi_recovery": 885,
                    "max_durasi_recovery": 3000,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521521,
                    "nama_posko": "POSKO ULP PURWOREJO",
                    "id_regu": 18305,
                    "kode_regu": "MGL.PURWOREJO",
                    "nama_regu": "MGL.PURWOREJO",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12029,
                    "avg_durasi_response": 1093.5454545454545,
                    "min_durasi_response": 576,
                    "max_durasi_response": 2021,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9396,
                    "avg_durasi_recovery": 854.1818181818181,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 2022,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562101,
                    "nama_posko": "POSKO ULP RANGKASBITUNG",
                    "id_regu": 16201,
                    "kode_regu": "CITOREK 5.1",
                    "nama_regu": "CITOREK 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2201,
                    "avg_durasi_response": 733.6666666666666,
                    "min_durasi_response": 696,
                    "max_durasi_response": 781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3301,
                    "avg_durasi_recovery": 1100.3333333333333,
                    "min_durasi_recovery": 928,
                    "max_durasi_recovery": 1252,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328401,
                    "nama_posko": "POSKO ULP WANGI WANGI",
                    "id_regu": 37301,
                    "kode_regu": "USUKU",
                    "nama_regu": "USUKU",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 562,
                    "avg_durasi_response": 562,
                    "min_durasi_response": 562,
                    "max_durasi_response": 562,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1499,
                    "avg_durasi_recovery": 1499,
                    "min_durasi_recovery": 1499,
                    "max_durasi_recovery": 1499,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222701,
                    "nama_posko": "POSKO ULP DAHA",
                    "id_regu": 26541,
                    "kode_regu": "DAHA 11",
                    "nama_regu": "DAHA 11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1907,
                    "avg_durasi_response": 953.5,
                    "min_durasi_response": 912,
                    "max_durasi_response": 995,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2177,
                    "avg_durasi_recovery": 1088.5,
                    "min_durasi_recovery": 932,
                    "max_durasi_recovery": 1245,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532931,
                    "nama_posko": "POSKO ULP LELES",
                    "id_regu": 34999,
                    "kode_regu": "LELES SP.LEUWIGOONG 52",
                    "nama_regu": "LELES SP.LEUWIGOONG 52",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7529,
                    "avg_durasi_response": 752.9,
                    "min_durasi_response": 530,
                    "max_durasi_response": 1338,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3763,
                    "avg_durasi_recovery": 376.3,
                    "min_durasi_recovery": 159,
                    "max_durasi_recovery": 643,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547401,
                    "nama_posko": "POSKO LENTENG AGUNG",
                    "id_regu": 13674,
                    "kode_regu": "PASAR MINGGU 2",
                    "nama_regu": "PASAR MINGGU 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7466,
                    "avg_durasi_response": 1244.3333333333333,
                    "min_durasi_response": 253,
                    "max_durasi_response": 2446,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3736,
                    "avg_durasi_recovery": 622.6666666666666,
                    "min_durasi_recovery": 181,
                    "max_durasi_recovery": 1140,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566701,
                    "nama_posko": "POSKO CURUG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1973,
                    "avg_durasi_response": 1973,
                    "min_durasi_response": 1973,
                    "max_durasi_response": 1973,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1105,
                    "avg_durasi_recovery": 1105,
                    "min_durasi_recovery": 1105,
                    "max_durasi_recovery": 1105,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 319401,
                    "nama_posko": "POSKO ULP SALAKAN",
                    "id_regu": 32559,
                    "kode_regu": "BULAGI10.1",
                    "nama_regu": "BULAGI10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672696619,
                    "avg_durasi_response": 1672696619,
                    "min_durasi_response": 1672696619,
                    "max_durasi_response": 1672696619,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 455,
                    "avg_durasi_recovery": 455,
                    "min_durasi_recovery": 455,
                    "max_durasi_recovery": 455,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 147901,
                    "nama_posko": "POSKO ULP PENDOPO",
                    "id_regu": 27660,
                    "kode_regu": "14790.KCNT",
                    "nama_regu": "14790.KCNT",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1104,
                    "avg_durasi_response": 1104,
                    "min_durasi_response": 1104,
                    "max_durasi_response": 1104,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4392,
                    "avg_durasi_recovery": 4392,
                    "min_durasi_recovery": 4392,
                    "max_durasi_recovery": 4392,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143201,
                    "nama_posko": "POSKO ULP SEBERANG KOTA",
                    "id_regu": 29368,
                    "kode_regu": "SEBERANG 109",
                    "nama_regu": "SEBERANG 109",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5460,
                    "avg_durasi_response": 1820,
                    "min_durasi_response": 1086,
                    "max_durasi_response": 3114,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2125,
                    "avg_durasi_recovery": 708.3333333333334,
                    "min_durasi_recovery": 581,
                    "max_durasi_recovery": 789,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 147601,
                    "nama_posko": "POSKO ULP MARTAPURA (UIW S2JB)",
                    "id_regu": 27677,
                    "kode_regu": "14760.PULC",
                    "nama_regu": "14760.PULC",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5006,
                    "avg_durasi_response": 1251.5,
                    "min_durasi_response": 797,
                    "max_durasi_response": 1722,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3754,
                    "avg_durasi_recovery": 938.5,
                    "min_durasi_recovery": 546,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521091,
                    "nama_posko": "POSKO ULP YOGYAKARTA KOTA",
                    "id_regu": 37424,
                    "kode_regu": "YANDAL JOGJA 11",
                    "nama_regu": "YANDAL JOGJA 11",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52575,
                    "avg_durasi_response": 3755.3571428571427,
                    "min_durasi_response": 1686,
                    "max_durasi_response": 6295,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17872,
                    "avg_durasi_recovery": 1276.5714285714287,
                    "min_durasi_recovery": 606,
                    "max_durasi_recovery": 2726,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551102,
                    "nama_posko": "POSKO ULP MENGWI",
                    "id_regu": 392,
                    "kode_regu": "KUTA 282",
                    "nama_regu": "KUTA 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3162,
                    "avg_durasi_response": 3162,
                    "min_durasi_response": 3162,
                    "max_durasi_response": 3162,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 234963,
                    "avg_durasi_recovery": 234963,
                    "min_durasi_recovery": 234963,
                    "max_durasi_recovery": 234963,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 537021,
                    "nama_posko": "POSKO ULP CIBITUNG",
                    "id_regu": 31156,
                    "kode_regu": "KLJY.52",
                    "nama_regu": "KLJY.52",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26553,
                    "avg_durasi_response": 1264.4285714285713,
                    "min_durasi_response": 839,
                    "max_durasi_response": 2376,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 70718,
                    "avg_durasi_recovery": 3367.5238095238096,
                    "min_durasi_recovery": 338,
                    "max_durasi_recovery": 55087,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 522051,
                    "nama_posko": "POSKO ULP WONOSOBO",
                    "id_regu": 26437,
                    "kode_regu": "BATUR2",
                    "nama_regu": "BATUR2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5071,
                    "avg_durasi_response": 1690.3333333333333,
                    "min_durasi_response": 1320,
                    "max_durasi_response": 2288,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3086,
                    "avg_durasi_recovery": 1028.6666666666667,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 1415,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441201,
                    "nama_posko": "POSKO ULP SELONG",
                    "id_regu": 23139,
                    "kode_regu": "UP.MASBAGIK",
                    "nama_regu": "UP.MASBAGIK",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27146,
                    "avg_durasi_response": 2714.6,
                    "min_durasi_response": 1747,
                    "max_durasi_response": 4525,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11159,
                    "avg_durasi_recovery": 1115.9,
                    "min_durasi_recovery": 297,
                    "max_durasi_recovery": 2256,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172801,
                    "nama_posko": "POSKO ULP SUKADANA (LAMPUNG)",
                    "id_regu": 23757,
                    "kode_regu": "SUKADANA",
                    "nama_regu": "SUKADANA",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17572,
                    "avg_durasi_response": 1952.4444444444443,
                    "min_durasi_response": 1431,
                    "max_durasi_response": 2760,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12409,
                    "avg_durasi_recovery": 1378.7777777777778,
                    "min_durasi_recovery": 741,
                    "max_durasi_recovery": 1977,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327401,
                    "nama_posko": "POSKO ULP BANTAENG",
                    "id_regu": 37817,
                    "kode_regu": "UNIT 8 LOKA",
                    "nama_regu": "UNIT 8 LOKA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1085,
                    "avg_durasi_response": 1085,
                    "min_durasi_response": 1085,
                    "max_durasi_response": 1085,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1938,
                    "avg_durasi_recovery": 1938,
                    "min_durasi_recovery": 1938,
                    "max_durasi_recovery": 1938,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182201,
                    "nama_posko": "POSKO ULP BAGAN SIAPI-API",
                    "id_regu": 28481,
                    "kode_regu": "FARBAA01",
                    "nama_regu": "FARBAA01",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11516,
                    "avg_durasi_response": 1046.909090909091,
                    "min_durasi_response": 645,
                    "max_durasi_response": 1337,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9371,
                    "avg_durasi_recovery": 851.9090909090909,
                    "min_durasi_recovery": 522,
                    "max_durasi_recovery": 1381,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "id_regu": 27638,
                    "kode_regu": "14780.PULC",
                    "nama_regu": "14780.PULC",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2088,
                    "avg_durasi_response": 1044,
                    "min_durasi_response": 1004,
                    "max_durasi_response": 1084,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1230,
                    "avg_durasi_recovery": 615,
                    "min_durasi_recovery": 529,
                    "max_durasi_recovery": 701,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518022,
                    "nama_posko": "POSKO ULP TUBAN",
                    "id_regu": 16945,
                    "kode_regu": "TUBAN MS1",
                    "nama_regu": "TUBAN MS1",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43916,
                    "avg_durasi_response": 2439.777777777778,
                    "min_durasi_response": 1386,
                    "max_durasi_response": 5014,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109560306,
                    "avg_durasi_recovery": 6086683.666666667,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 36517471,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 327301,
                    "nama_posko": "POSKO ULP JENEPONTO",
                    "id_regu": 33420,
                    "kode_regu": "32730.BTTANGA",
                    "nama_regu": "32730.BTTANGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6522,
                    "avg_durasi_response": 1087,
                    "min_durasi_response": 897,
                    "max_durasi_response": 1287,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4272,
                    "avg_durasi_recovery": 712,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 1814,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521521,
                    "nama_posko": "POSKO ULP PURWOREJO",
                    "id_regu": 18305,
                    "kode_regu": "MGL.PURWOREJO",
                    "nama_regu": "MGL.PURWOREJO",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12029,
                    "avg_durasi_response": 1093.5454545454545,
                    "min_durasi_response": 576,
                    "max_durasi_response": 2021,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9396,
                    "avg_durasi_recovery": 854.1818181818181,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 2022,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523021,
                    "nama_posko": "POSKO ULP SEMARANG BARAT",
                    "id_regu": 33200,
                    "kode_regu": "52302J",
                    "nama_regu": "52302J",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13646,
                    "avg_durasi_response": 3411.5,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 5013,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36539132,
                    "avg_durasi_recovery": 9134783,
                    "min_durasi_recovery": 471,
                    "max_durasi_recovery": 36536467,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535271,
                    "nama_posko": "POSKO ULP JATIWANGI",
                    "id_regu": 19181,
                    "kode_regu": "LIGUNG 5.1",
                    "nama_regu": "LIGUNG 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4304,
                    "avg_durasi_response": 717.3333333333334,
                    "min_durasi_response": 630,
                    "max_durasi_response": 879,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4364,
                    "avg_durasi_recovery": 727.3333333333334,
                    "min_durasi_recovery": 520,
                    "max_durasi_recovery": 1293,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522031,
                    "nama_posko": "POSKO ULP PURBALINGGA",
                    "id_regu": 26460,
                    "kode_regu": "BBSARI",
                    "nama_regu": "BBSARI",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13508,
                    "avg_durasi_response": 1350.8,
                    "min_durasi_response": 863,
                    "max_durasi_response": 1960,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15898,
                    "avg_durasi_recovery": 1589.8,
                    "min_durasi_recovery": 685,
                    "max_durasi_recovery": 2736,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520071,
                    "nama_posko": "POSKO ULP BLORA",
                    "id_regu": 31760,
                    "kode_regu": "52007.BLORAURC2",
                    "nama_regu": "52007.BLORAURC2",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672680898,
                    "avg_durasi_response": 185853433.1111111,
                    "min_durasi_response": 1622,
                    "max_durasi_response": 1672655832,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36529700,
                    "avg_durasi_recovery": 4058855.5555555555,
                    "min_durasi_recovery": 147,
                    "max_durasi_recovery": 36522989,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 143501,
                    "nama_posko": "POSKO ULP BULIAN",
                    "id_regu": 37384,
                    "kode_regu": "POSKO BAHAR 1",
                    "nama_regu": "POSKO BAHAR 1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1442,
                    "avg_durasi_response": 1442,
                    "min_durasi_response": 1442,
                    "max_durasi_response": 1442,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 781,
                    "avg_durasi_recovery": 781,
                    "min_durasi_recovery": 781,
                    "max_durasi_recovery": 781,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113331,
                    "nama_posko": "POSKO ULP PEUREULAK",
                    "id_regu": 37177,
                    "kode_regu": "RANTAU PANJANG 10.2",
                    "nama_regu": "RANTAU PANJANG 10.2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2426,
                    "avg_durasi_response": 1213,
                    "min_durasi_response": 829,
                    "max_durasi_response": 1597,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1580,
                    "avg_durasi_recovery": 790,
                    "min_durasi_recovery": 607,
                    "max_durasi_recovery": 973,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511043,
                    "nama_posko": "POSKO ULP PERAK",
                    "id_regu": 37675,
                    "kode_regu": "511010.COMMANDCENTER",
                    "nama_regu": "511010.COMMANDCENTER",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9288,
                    "avg_durasi_response": 1161,
                    "min_durasi_response": 715,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6468,
                    "avg_durasi_recovery": 808.5,
                    "min_durasi_recovery": 300,
                    "max_durasi_recovery": 2364,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515421,
                    "nama_posko": "POSKO ULP PACITAN",
                    "id_regu": 21233,
                    "kode_regu": "PACITAN POSTEGALOMBO",
                    "nama_regu": "PACITAN POSTEGALOMBO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3495,
                    "avg_durasi_response": 1747.5,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2275,
                    "avg_durasi_recovery": 1137.5,
                    "min_durasi_recovery": 1084,
                    "max_durasi_recovery": 1191,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521021,
                    "nama_posko": "POSKO ULP WATES",
                    "id_regu": 18308,
                    "kode_regu": "MGL.LOANO",
                    "nama_regu": "MGL.LOANO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1217,
                    "avg_durasi_response": 1217,
                    "min_durasi_response": 1217,
                    "max_durasi_response": 1217,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 930,
                    "avg_durasi_recovery": 930,
                    "min_durasi_recovery": 930,
                    "max_durasi_recovery": 930,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511032,
                    "nama_posko": "POSKO ULP TANDES",
                    "id_regu": 16921,
                    "kode_regu": "TANDES.16",
                    "nama_regu": "TANDES.16",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2421,
                    "avg_durasi_response": 1210.5,
                    "min_durasi_response": 897,
                    "max_durasi_response": 1524,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2986,
                    "avg_durasi_recovery": 1493,
                    "min_durasi_recovery": 1297,
                    "max_durasi_recovery": 1689,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 319201,
                    "nama_posko": "POSKO ULP BANGGAI",
                    "id_regu": 31121,
                    "kode_regu": "BNGGAI10.2",
                    "nama_regu": "BNGGAI10.2",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5339,
                    "avg_durasi_response": 1334.75,
                    "min_durasi_response": 940,
                    "max_durasi_response": 1527,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3492,
                    "avg_durasi_recovery": 873,
                    "min_durasi_recovery": 547,
                    "max_durasi_recovery": 1057,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173301,
                    "nama_posko": "POSKO ULP MENGGALA",
                    "id_regu": 24043,
                    "kode_regu": "MENGGALA",
                    "nama_regu": "MENGGALA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3006,
                    "avg_durasi_response": 3006,
                    "min_durasi_response": 3006,
                    "max_durasi_response": 3006,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 675,
                    "avg_durasi_recovery": 675,
                    "min_durasi_recovery": 675,
                    "max_durasi_recovery": 675,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437401,
                    "nama_posko": "POSKO ULP RUTENG",
                    "id_regu": 29504,
                    "kode_regu": "REO",
                    "nama_regu": "REO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1872,
                    "avg_durasi_response": 1872,
                    "min_durasi_response": 1872,
                    "max_durasi_response": 1872,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1622,
                    "avg_durasi_recovery": 1622,
                    "min_durasi_recovery": 1622,
                    "max_durasi_recovery": 1622,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321611,
                    "nama_posko": "POSKO ULP MALINO",
                    "id_regu": 22240,
                    "kode_regu": "TAMAONA",
                    "nama_regu": "TAMAONA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3867,
                    "avg_durasi_response": 966.75,
                    "min_durasi_response": 747,
                    "max_durasi_response": 1119,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1030,
                    "avg_durasi_recovery": 257.5,
                    "min_durasi_recovery": 89,
                    "max_durasi_recovery": 451,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443301,
                    "nama_posko": "POSKO ULP WOHA",
                    "id_regu": 29044,
                    "kode_regu": "SAMPUNGU1",
                    "nama_regu": "SAMPUNGU1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 420,
                    "avg_durasi_response": 420,
                    "min_durasi_response": 420,
                    "max_durasi_response": 420,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 351,
                    "avg_durasi_recovery": 351,
                    "min_durasi_recovery": 351,
                    "max_durasi_recovery": 351,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 421201,
                    "nama_posko": "POSKO ULP SENTANI",
                    "id_regu": 39772,
                    "kode_regu": "SENTANI11",
                    "nama_regu": "SENTANI11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4129,
                    "avg_durasi_response": 1376.3333333333333,
                    "min_durasi_response": 997,
                    "max_durasi_response": 1670,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5963,
                    "avg_durasi_recovery": 1987.6666666666667,
                    "min_durasi_recovery": 1347,
                    "max_durasi_recovery": 2843,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538611,
                    "nama_posko": "POSKO ULP CITEUREUP",
                    "id_regu": 19268,
                    "kode_regu": "CITEUREUP5.1",
                    "nama_regu": "CITEUREUP5.1",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20519,
                    "avg_durasi_response": 1865.3636363636363,
                    "min_durasi_response": 996,
                    "max_durasi_response": 2832,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36544978,
                    "avg_durasi_recovery": 3322270.727272727,
                    "min_durasi_recovery": 745,
                    "max_durasi_recovery": 36531294,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 329401,
                    "nama_posko": "POSKO ULP WONOMULYO",
                    "id_regu": 37536,
                    "kode_regu": "POS JAGA TUTAR",
                    "nama_regu": "POS JAGA TUTAR",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12032,
                    "avg_durasi_response": 2005.3333333333333,
                    "min_durasi_response": 1684,
                    "max_durasi_response": 2615,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73050328,
                    "avg_durasi_recovery": 12175054.666666666,
                    "min_durasi_recovery": 649,
                    "max_durasi_recovery": 36539640,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 441501,
                    "nama_posko": "POSKO ULP AMPENAN",
                    "id_regu": 19556,
                    "kode_regu": "GANAN1",
                    "nama_regu": "GANAN1",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20795,
                    "avg_durasi_response": 1039.75,
                    "min_durasi_response": 506,
                    "max_durasi_response": 3705,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36576678,
                    "avg_durasi_recovery": 1828833.9,
                    "min_durasi_recovery": 729,
                    "max_durasi_recovery": 36542889,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 233501,
                    "nama_posko": "POSKO ULP MALINAU",
                    "id_regu": 29677,
                    "kode_regu": "UNIT2",
                    "nama_regu": "UNIT2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2793,
                    "avg_durasi_response": 2793,
                    "min_durasi_response": 2793,
                    "max_durasi_response": 2793,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 104,
                    "avg_durasi_recovery": 104,
                    "min_durasi_recovery": 104,
                    "max_durasi_recovery": 104,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 233001,
                    "nama_posko": "POSKO ULP TANJUNG REDEB",
                    "id_regu": 29596,
                    "kode_regu": "PRC 1",
                    "nama_regu": "PRC 1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13148,
                    "avg_durasi_response": 2191.3333333333335,
                    "min_durasi_response": 1889,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17324,
                    "avg_durasi_recovery": 2887.3333333333335,
                    "min_durasi_recovery": 1149,
                    "max_durasi_recovery": 6912,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221601,
                    "nama_posko": "POSKO ULP GAMBUT",
                    "id_regu": 6204,
                    "kode_regu": "REGU RAYON GAMBUT",
                    "nama_regu": "REGU RAYON GAMBUT",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1407,
                    "avg_durasi_response": 1407,
                    "min_durasi_response": 1407,
                    "max_durasi_response": 1407,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 654,
                    "avg_durasi_recovery": 654,
                    "min_durasi_recovery": 654,
                    "max_durasi_recovery": 654,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323401,
                    "nama_posko": "POSKO ULP BOMBANA",
                    "id_regu": 6554,
                    "kode_regu": "BOMBANA",
                    "nama_regu": "BOMBANA",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672716031,
                    "avg_durasi_response": 128670463.92307693,
                    "min_durasi_response": 1226,
                    "max_durasi_response": 1672686452,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 15575,
                    "avg_durasi_recovery": 1198.076923076923,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 3345,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143601,
                    "nama_posko": "POSKO ULP KUALA TUNGKAL",
                    "id_regu": 29392,
                    "kode_regu": "TUNGKAL 209",
                    "nama_regu": "TUNGKAL 209",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1864,
                    "avg_durasi_response": 1864,
                    "min_durasi_response": 1864,
                    "max_durasi_response": 1864,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 724,
                    "avg_durasi_recovery": 724,
                    "min_durasi_recovery": 724,
                    "max_durasi_recovery": 724,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 545301,
                    "nama_posko": "POSKO MARUNDA",
                    "id_regu": 13651,
                    "kode_regu": "REGU YANTEK UNGU 3",
                    "nama_regu": "REGU YANTEK UNGU 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42358,
                    "avg_durasi_response": 3025.5714285714284,
                    "min_durasi_response": 1701,
                    "max_durasi_response": 6501,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 56806,
                    "avg_durasi_recovery": 4057.5714285714284,
                    "min_durasi_recovery": 153,
                    "max_durasi_recovery": 17684,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536951,
                    "nama_posko": "POSKO ULP SUKANAGARA",
                    "id_regu": 19205,
                    "kode_regu": "PAGELARAN.52",
                    "nama_regu": "PAGELARAN.52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5677,
                    "avg_durasi_response": 630.7777777777778,
                    "min_durasi_response": 577,
                    "max_durasi_response": 751,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5839,
                    "avg_durasi_recovery": 648.7777777777778,
                    "min_durasi_recovery": 627,
                    "max_durasi_recovery": 692,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536911,
                    "nama_posko": "POSKO ULP TANGGEUNG",
                    "id_regu": 33017,
                    "kode_regu": "CIMARAGANG.52",
                    "nama_regu": "CIMARAGANG.52",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6124,
                    "avg_durasi_response": 1224.8,
                    "min_durasi_response": 662,
                    "max_durasi_response": 2726,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4480,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 59,
                    "max_durasi_recovery": 2393,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441101,
                    "nama_posko": "POSKO ULP CAKRANEGARA",
                    "id_regu": 19559,
                    "kode_regu": "LACAK1",
                    "nama_regu": "LACAK1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 143944,
                    "avg_durasi_response": 4643.354838709677,
                    "min_durasi_response": 1006,
                    "max_durasi_response": 8463,
                    "total_dibawah_sla_response": 31,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256287969,
                    "avg_durasi_recovery": 8267353.838709678,
                    "min_durasi_recovery": 838,
                    "max_durasi_recovery": 36540716,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 16
                },
                {
                    "id_posko": 537031,
                    "nama_posko": "POSKO ULP CIKARANG KOTA",
                    "id_regu": 27580,
                    "kode_regu": "CIKO.FR1",
                    "nama_regu": "CIKO.FR1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10551,
                    "avg_durasi_response": 1172.3333333333333,
                    "min_durasi_response": 887,
                    "max_durasi_response": 1531,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 38737,
                    "avg_durasi_recovery": 4304.111111111111,
                    "min_durasi_recovery": 654,
                    "max_durasi_recovery": 25726,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328201,
                    "nama_posko": "POSKO ULP RAHA",
                    "id_regu": 37238,
                    "kode_regu": "LABUNIA",
                    "nama_regu": "LABUNIA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26099,
                    "avg_durasi_response": 8699.666666666666,
                    "min_durasi_response": 6641,
                    "max_durasi_response": 12410,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36498821,
                    "avg_durasi_recovery": 12166273.666666666,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36497570,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 329201,
                    "nama_posko": "POSKO ULP PASANGKAYU",
                    "id_regu": 22290,
                    "kode_regu": "PASANGKAYU11",
                    "nama_regu": "PASANGKAYU11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3749,
                    "avg_durasi_response": 937.25,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1331,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4600,
                    "avg_durasi_recovery": 1150,
                    "min_durasi_recovery": 394,
                    "max_durasi_recovery": 1812,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 442401,
                    "nama_posko": "POSKO ULP SAMAWA REA",
                    "id_regu": 30117,
                    "kode_regu": "KJ MOYO HILIR",
                    "nama_regu": "KJ MOYO HILIR",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1171,
                    "avg_durasi_response": 585.5,
                    "min_durasi_response": 579,
                    "max_durasi_response": 592,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 987,
                    "avg_durasi_recovery": 493.5,
                    "min_durasi_recovery": 412,
                    "max_durasi_recovery": 575,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "id_regu": 21803,
                    "kode_regu": "RAO",
                    "nama_regu": "RAO",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3629,
                    "avg_durasi_response": 907.25,
                    "min_durasi_response": 692,
                    "max_durasi_response": 1493,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5208,
                    "avg_durasi_recovery": 1302,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 1899,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437301,
                    "nama_posko": "POSKO ULP BAJAWA",
                    "id_regu": 32394,
                    "kode_regu": "NANGARORO",
                    "nama_regu": "NANGARORO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 684,
                    "avg_durasi_response": 684,
                    "min_durasi_response": 684,
                    "max_durasi_response": 684,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522910,
                    "avg_durasi_recovery": 36522910,
                    "min_durasi_recovery": 36522910,
                    "max_durasi_recovery": 36522910,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 312601,
                    "nama_posko": "POSKO ULP PARIGI",
                    "id_regu": 36818,
                    "kode_regu": "RIO PAKAVA 10.1",
                    "nama_regu": "RIO PAKAVA 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1022,
                    "avg_durasi_response": 1022,
                    "min_durasi_response": 1022,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1005,
                    "avg_durasi_recovery": 1005,
                    "min_durasi_recovery": 1005,
                    "max_durasi_recovery": 1005,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532411,
                    "nama_posko": "POSKO ULP TASIKMALAYA KOTA",
                    "id_regu": 19341,
                    "kode_regu": "CINEAM 5.1",
                    "nama_regu": "CINEAM 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6600,
                    "avg_durasi_response": 733.3333333333334,
                    "min_durasi_response": 502,
                    "max_durasi_response": 892,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6244,
                    "avg_durasi_recovery": 693.7777777777778,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 1534,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 132221,
                    "nama_posko": "POSKO ULP PADANG PANJANG",
                    "id_regu": 21763,
                    "kode_regu": "OMBILIN",
                    "nama_regu": "OMBILIN",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4336,
                    "avg_durasi_response": 867.2,
                    "min_durasi_response": 409,
                    "max_durasi_response": 1287,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10425,
                    "avg_durasi_recovery": 2085,
                    "min_durasi_recovery": 1669,
                    "max_durasi_recovery": 2565,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566101,
                    "nama_posko": "POSKO CIKOKOL",
                    "id_regu": 16316,
                    "kode_regu": "ULCCIKOKOL03",
                    "nama_regu": "ULCCIKOKOL03",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22918,
                    "avg_durasi_response": 2291.8,
                    "min_durasi_response": 183,
                    "max_durasi_response": 4611,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36515096,
                    "avg_durasi_recovery": 3651509.6,
                    "min_durasi_recovery": 102,
                    "max_durasi_recovery": 36491583,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 322801,
                    "nama_posko": "POSKO ULP TELLU BOCCOE",
                    "id_regu": 22155,
                    "kode_regu": "UNIT.TNRA",
                    "nama_regu": "UNIT.TNRA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 902,
                    "avg_durasi_response": 902,
                    "min_durasi_response": 902,
                    "max_durasi_response": 902,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 421,
                    "avg_durasi_recovery": 421,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 421,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 144601,
                    "nama_posko": "POSKO ULP SUNGAI PENUH",
                    "id_regu": 26401,
                    "kode_regu": "HIANG 5",
                    "nama_regu": "HIANG 5",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 823,
                    "avg_durasi_response": 823,
                    "min_durasi_response": 823,
                    "max_durasi_response": 823,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 875,
                    "avg_durasi_recovery": 875,
                    "min_durasi_recovery": 875,
                    "max_durasi_recovery": 875,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525011,
                    "nama_posko": "POSKO ULP CILACAP KOTA",
                    "id_regu": 29916,
                    "kode_regu": "52501G URC1 Kampung Laut",
                    "nama_regu": "52501G URC1 Kampung Laut",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3591,
                    "avg_durasi_response": 897.75,
                    "min_durasi_response": 567,
                    "max_durasi_response": 1632,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2854,
                    "avg_durasi_recovery": 713.5,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 1151,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522601,
                    "nama_posko": "POSKO ULP RANDUDONGKAL",
                    "id_regu": 28797,
                    "kode_regu": "52260.F",
                    "nama_regu": "52260.F",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5366,
                    "avg_durasi_response": 1341.5,
                    "min_durasi_response": 986,
                    "max_durasi_response": 1932,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1775,
                    "avg_durasi_recovery": 443.75,
                    "min_durasi_recovery": 275,
                    "max_durasi_recovery": 546,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "id_regu": 11002,
                    "kode_regu": "MENTENG ULC 03",
                    "nama_regu": "MENTENG ULC 03",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70912,
                    "avg_durasi_response": 8864,
                    "min_durasi_response": 556,
                    "max_durasi_response": 62426,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3234,
                    "avg_durasi_recovery": 404.25,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 1295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 234001,
                    "nama_posko": "POSKO ULP BONTANG",
                    "id_regu": 38018,
                    "kode_regu": "PRCBONTANG.1",
                    "nama_regu": "PRCBONTANG.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11121,
                    "avg_durasi_response": 1235.6666666666667,
                    "min_durasi_response": 666,
                    "max_durasi_response": 2057,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3008,
                    "avg_durasi_recovery": 334.22222222222223,
                    "min_durasi_recovery": 190,
                    "max_durasi_recovery": 501,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172301,
                    "nama_posko": "POSKO ULP TALANG PADANG",
                    "id_regu": 23773,
                    "kode_regu": "TALANG PADANG",
                    "nama_regu": "TALANG PADANG",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8796,
                    "avg_durasi_response": 1759.2,
                    "min_durasi_response": 1656,
                    "max_durasi_response": 1982,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6506,
                    "avg_durasi_recovery": 1301.2,
                    "min_durasi_recovery": 736,
                    "max_durasi_recovery": 2066,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "id_regu": 13699,
                    "kode_regu": "CRCSULC 2",
                    "nama_regu": "CRCSULC 2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30862,
                    "avg_durasi_response": 2057.4666666666667,
                    "min_durasi_response": 824,
                    "max_durasi_response": 7918,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14716,
                    "avg_durasi_recovery": 981.0666666666667,
                    "min_durasi_recovery": 92,
                    "max_durasi_recovery": 2239,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225301,
                    "nama_posko": "POSKO ULP TAMIYANG LAYANG",
                    "id_regu": 21560,
                    "kode_regu": "TAMIYANG11",
                    "nama_regu": "TAMIYANG11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1547,
                    "avg_durasi_response": 1547,
                    "min_durasi_response": 1547,
                    "max_durasi_response": 1547,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 234,
                    "avg_durasi_recovery": 234,
                    "min_durasi_recovery": 234,
                    "max_durasi_recovery": 234,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520061,
                    "nama_posko": "POSKO ULP REMBANG",
                    "id_regu": 18391,
                    "kode_regu": "52006.REMBANG564",
                    "nama_regu": "52006.REMBANG564",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20107,
                    "avg_durasi_response": 2234.1111111111113,
                    "min_durasi_response": 971,
                    "max_durasi_response": 4900,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533033,
                    "avg_durasi_recovery": 4059225.888888889,
                    "min_durasi_recovery": 506,
                    "max_durasi_recovery": 36525313,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 112301,
                    "nama_posko": "POSKO ULP JANARATA",
                    "id_regu": 25238,
                    "kode_regu": "Timang Gajah 10.1",
                    "nama_regu": "Timang Gajah 10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2027,
                    "avg_durasi_response": 675.6666666666666,
                    "min_durasi_response": 563,
                    "max_durasi_response": 770,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2518,
                    "avg_durasi_recovery": 839.3333333333334,
                    "min_durasi_recovery": 556,
                    "max_durasi_recovery": 1049,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222301,
                    "nama_posko": "POSKO ULP AMUNTAI",
                    "id_regu": 30468,
                    "kode_regu": "KELUA11",
                    "nama_regu": "KELUA11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1152,
                    "avg_durasi_response": 1152,
                    "min_durasi_response": 1152,
                    "max_durasi_response": 1152,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 780,
                    "avg_durasi_recovery": 780,
                    "min_durasi_recovery": 780,
                    "max_durasi_recovery": 780,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513563,
                    "nama_posko": "POSKO ULP PROBOLINGGO",
                    "id_regu": 17223,
                    "kode_regu": "PROBO.MS12",
                    "nama_regu": "PROBO.MS12",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686514,
                    "avg_durasi_response": 238955216.2857143,
                    "min_durasi_response": 670,
                    "max_durasi_response": 1672680386,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36513809,
                    "avg_durasi_recovery": 5216258.428571428,
                    "min_durasi_recovery": 133,
                    "max_durasi_recovery": 36506646,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 552101,
                    "nama_posko": "POSKO ULP KLUNGKUNG",
                    "id_regu": 28557,
                    "kode_regu": "KLK-181",
                    "nama_regu": "KLK-181",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20367,
                    "avg_durasi_response": 1566.6923076923076,
                    "min_durasi_response": 1048,
                    "max_durasi_response": 2137,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 47405,
                    "avg_durasi_recovery": 3646.5384615384614,
                    "min_durasi_recovery": 53,
                    "max_durasi_recovery": 13430,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327101,
                    "nama_posko": "POSKO ULP PANRITA LOPI",
                    "id_regu": 36217,
                    "kode_regu": "UCOMCENT",
                    "nama_regu": "UCOMCENT",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672756265,
                    "avg_durasi_response": 64336779.42307692,
                    "min_durasi_response": 836,
                    "max_durasi_response": 1672652901,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 37763992,
                    "avg_durasi_recovery": 1452461.2307692308,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 36545637,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 522581,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJATENG)",
                    "id_regu": 18226,
                    "kode_regu": "52258.B",
                    "nama_regu": "52258.B",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7318,
                    "avg_durasi_response": 1219.6666666666667,
                    "min_durasi_response": 775,
                    "max_durasi_response": 1495,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11788,
                    "avg_durasi_recovery": 1964.6666666666667,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 3193,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 183051,
                    "nama_posko": "POSKO ULP TANJUNG BALAI KARIMUN",
                    "id_regu": 29836,
                    "kode_regu": "YTKTBK10",
                    "nama_regu": "YTKTBK10",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1448,
                    "avg_durasi_response": 724,
                    "min_durasi_response": 685,
                    "max_durasi_response": 763,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1207,
                    "avg_durasi_recovery": 603.5,
                    "min_durasi_recovery": 527,
                    "max_durasi_recovery": 680,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515043,
                    "nama_posko": "POSKO ULP NGAWI",
                    "id_regu": 17064,
                    "kode_regu": "NGAWI14 (BARAT)",
                    "nama_regu": "NGAWI14 (BARAT)",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10385,
                    "avg_durasi_response": 1038.5,
                    "min_durasi_response": 574,
                    "max_durasi_response": 1529,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 103929,
                    "avg_durasi_recovery": 10392.9,
                    "min_durasi_recovery": 123,
                    "max_durasi_recovery": 24252,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 552304,
                    "nama_posko": "POSKO ULP KARANGASEM",
                    "id_regu": 13078,
                    "kode_regu": "KRS-285",
                    "nama_regu": "KRS-285",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719950,
                    "avg_durasi_response": 128670765.38461539,
                    "min_durasi_response": 1254,
                    "max_durasi_response": 1672691013,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36772383,
                    "avg_durasi_recovery": 2828644.846153846,
                    "min_durasi_recovery": 946,
                    "max_durasi_recovery": 36492631,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 184201,
                    "nama_posko": "POSKO ULP TALUK KUANTAN",
                    "id_regu": 20323,
                    "kode_regu": "BASERAH",
                    "nama_regu": "BASERAH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 896,
                    "avg_durasi_response": 896,
                    "min_durasi_response": 896,
                    "max_durasi_response": 896,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448,
                    "avg_durasi_recovery": 448,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 448,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311011,
                    "nama_posko": "POSKO ULP MANADO UTARA",
                    "id_regu": 38257,
                    "kode_regu": "RANOMUUT 10",
                    "nama_regu": "RANOMUUT 10",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1253,
                    "avg_durasi_response": 1253,
                    "min_durasi_response": 1253,
                    "max_durasi_response": 1253,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2161,
                    "avg_durasi_recovery": 2161,
                    "min_durasi_recovery": 2161,
                    "max_durasi_recovery": 2161,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221101,
                    "nama_posko": "POSKO ULP AHMAD YANI",
                    "id_regu": 6199,
                    "kode_regu": "REGU RAYON AHMAD YANI",
                    "nama_regu": "REGU RAYON AHMAD YANI",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7894,
                    "avg_durasi_response": 1973.5,
                    "min_durasi_response": 1246,
                    "max_durasi_response": 2659,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73042237,
                    "avg_durasi_recovery": 18260559.25,
                    "min_durasi_recovery": 218,
                    "max_durasi_recovery": 36521298,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 511401,
                    "nama_posko": "POSKO ULP DARMO PERMAI",
                    "id_regu": 16983,
                    "kode_regu": "PERMAI 14",
                    "nama_regu": "PERMAI 14",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11526,
                    "avg_durasi_response": 1921,
                    "min_durasi_response": 1506,
                    "max_durasi_response": 2634,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8749,
                    "avg_durasi_recovery": 1458.1666666666667,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 2515,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543501,
                    "nama_posko": "POSKO CILEDUK",
                    "id_regu": 14282,
                    "kode_regu": "ULC CILEDUG1",
                    "nama_regu": "ULC CILEDUG1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12389,
                    "avg_durasi_response": 1548.625,
                    "min_durasi_response": 797,
                    "max_durasi_response": 2330,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36512380,
                    "avg_durasi_recovery": 4564047.5,
                    "min_durasi_recovery": 489,
                    "max_durasi_recovery": 36504384,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 224001,
                    "nama_posko": "POSKO ULP PALANGKARAYA TIMUR",
                    "id_regu": 21104,
                    "kode_regu": "TIMUR 11.2",
                    "nama_regu": "TIMUR 11.2",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21186,
                    "avg_durasi_response": 1629.6923076923076,
                    "min_durasi_response": 865,
                    "max_durasi_response": 2678,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516451,
                    "avg_durasi_recovery": 2808957.769230769,
                    "min_durasi_recovery": 417,
                    "max_durasi_recovery": 36506736,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 513563,
                    "nama_posko": "POSKO ULP PROBOLINGGO",
                    "id_regu": 17223,
                    "kode_regu": "PROBO.MS12",
                    "nama_regu": "PROBO.MS12",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686514,
                    "avg_durasi_response": 238955216.2857143,
                    "min_durasi_response": 670,
                    "max_durasi_response": 1672680386,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36513809,
                    "avg_durasi_recovery": 5216258.428571428,
                    "min_durasi_recovery": 133,
                    "max_durasi_recovery": 36506646,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 128011,
                    "nama_posko": "POSKO ULP MEDAN TIMUR",
                    "id_regu": 17504,
                    "kode_regu": "Mobile Timur 6",
                    "nama_regu": "Mobile Timur 6",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23619,
                    "avg_durasi_response": 1026.9130434782608,
                    "min_durasi_response": 319,
                    "max_durasi_response": 2249,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36544803,
                    "avg_durasi_recovery": 1588904.4782608696,
                    "min_durasi_recovery": 167,
                    "max_durasi_recovery": 36520597,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 514524,
                    "nama_posko": "POSKO ULP MOJOKERTO",
                    "id_regu": 17110,
                    "kode_regu": "MJKKT.MS2",
                    "nama_regu": "MJKKT.MS2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10071,
                    "avg_durasi_response": 1438.7142857142858,
                    "min_durasi_response": 739,
                    "max_durasi_response": 2286,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 50471,
                    "avg_durasi_recovery": 7210.142857142857,
                    "min_durasi_recovery": 524,
                    "max_durasi_recovery": 30364,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 328301,
                    "nama_posko": "POSKO ULP MAWASANGKA",
                    "id_regu": 37217,
                    "kode_regu": "TOLANDONA",
                    "nama_regu": "TOLANDONA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5601,
                    "avg_durasi_response": 2800.5,
                    "min_durasi_response": 1079,
                    "max_durasi_response": 4522,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 822,
                    "avg_durasi_recovery": 411,
                    "min_durasi_recovery": 164,
                    "max_durasi_recovery": 658,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171001,
                    "nama_posko": "POSKO ULP KARANG",
                    "id_regu": 23336,
                    "kode_regu": "ULC 6",
                    "nama_regu": "ULC 6",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672703143,
                    "avg_durasi_response": 278783857.1666667,
                    "min_durasi_response": 2066,
                    "max_durasi_response": 1672688864,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4104,
                    "avg_durasi_recovery": 684,
                    "min_durasi_recovery": 275,
                    "max_durasi_recovery": 1275,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327501,
                    "nama_posko": "POSKO ULP SELAYAR",
                    "id_regu": 34137,
                    "kode_regu": "UNIT MOTOR BATANG MATA",
                    "nama_regu": "UNIT MOTOR BATANG MATA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2319,
                    "avg_durasi_response": 1159.5,
                    "min_durasi_response": 1152,
                    "max_durasi_response": 1167,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 929,
                    "avg_durasi_recovery": 464.5,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 755,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224501,
                    "nama_posko": "POSKO ULP PANGKALAN BUN",
                    "id_regu": 21117,
                    "kode_regu": "P. BUN URC (11.2)",
                    "nama_regu": "P. BUN URC (11.2)",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7275,
                    "avg_durasi_response": 1818.75,
                    "min_durasi_response": 1259,
                    "max_durasi_response": 2620,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3250,
                    "avg_durasi_recovery": 812.5,
                    "min_durasi_recovery": 247,
                    "max_durasi_recovery": 1647,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514579,
                    "nama_posko": "POSKO ULP PACET",
                    "id_regu": 17079,
                    "kode_regu": "PACET.MS1",
                    "nama_regu": "PACET.MS1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6270,
                    "avg_durasi_response": 1045,
                    "min_durasi_response": 870,
                    "max_durasi_response": 1188,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36652,
                    "avg_durasi_recovery": 6108.666666666667,
                    "min_durasi_recovery": 466,
                    "max_durasi_recovery": 12215,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 144301,
                    "nama_posko": "POSKO ULP MUARA TEBO",
                    "id_regu": 35851,
                    "kode_regu": "VII KOTO 5",
                    "nama_regu": "VII KOTO 5",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1769,
                    "avg_durasi_response": 1769,
                    "min_durasi_response": 1769,
                    "max_durasi_response": 1769,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1663,
                    "avg_durasi_recovery": 1663,
                    "min_durasi_recovery": 1663,
                    "max_durasi_recovery": 1663,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532511,
                    "nama_posko": "POSKO ULP RAJAPOLAH",
                    "id_regu": 30761,
                    "kode_regu": "PANJALU 5.2",
                    "nama_regu": "PANJALU 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 778,
                    "avg_durasi_response": 778,
                    "min_durasi_response": 778,
                    "max_durasi_response": 778,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 175,
                    "avg_durasi_recovery": 175,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 175,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316101,
                    "nama_posko": "POSKO ULP LIMBOTO",
                    "id_regu": 18589,
                    "kode_regu": "SIDOMULYO",
                    "nama_regu": "SIDOMULYO",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7606,
                    "avg_durasi_response": 1901.5,
                    "min_durasi_response": 802,
                    "max_durasi_response": 4415,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3589,
                    "avg_durasi_recovery": 897.25,
                    "min_durasi_recovery": 371,
                    "max_durasi_recovery": 1486,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551401,
                    "nama_posko": "POSKO ULP SANUR",
                    "id_regu": 23596,
                    "kode_regu": "SANUR_281",
                    "nama_regu": "SANUR_281",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 132458,
                    "avg_durasi_response": 4730.642857142857,
                    "min_durasi_response": 1117,
                    "max_durasi_response": 8512,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 757991,
                    "avg_durasi_recovery": 27071.10714285714,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 107926,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 320401,
                    "nama_posko": "POSKO ULP PANGKEP",
                    "id_regu": 22019,
                    "kode_regu": "32040.MOBIL3",
                    "nama_regu": "32040.MOBIL3",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9989,
                    "avg_durasi_response": 1997.8,
                    "min_durasi_response": 767,
                    "max_durasi_response": 2917,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5620,
                    "avg_durasi_recovery": 1124,
                    "min_durasi_recovery": 431,
                    "max_durasi_recovery": 2582,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149301,
                    "nama_posko": "POSKO ULP TUGU MULYO",
                    "id_regu": 27091,
                    "kode_regu": "REGU GANGGUAN TUGU MULYO",
                    "nama_regu": "REGU GANGGUAN TUGU MULYO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672667997,
                    "avg_durasi_response": 836333998.5,
                    "min_durasi_response": 1345,
                    "max_durasi_response": 1672666652,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2263,
                    "avg_durasi_recovery": 1131.5,
                    "min_durasi_recovery": 1025,
                    "max_durasi_recovery": 1238,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522041,
                    "nama_posko": "POSKO ULP BANJARNEGARA",
                    "id_regu": 26461,
                    "kode_regu": "BJRNEGARA",
                    "nama_regu": "BJRNEGARA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2814,
                    "avg_durasi_response": 1407,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 1684,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2173,
                    "avg_durasi_recovery": 1086.5,
                    "min_durasi_recovery": 752,
                    "max_durasi_recovery": 1421,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535851,
                    "nama_posko": "POSKO ULP PADALARANG",
                    "id_regu": 19313,
                    "kode_regu": "CIPEUNDEUY5.1",
                    "nama_regu": "CIPEUNDEUY5.1",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19911,
                    "avg_durasi_response": 1327.4,
                    "min_durasi_response": 975,
                    "max_durasi_response": 2024,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12555,
                    "avg_durasi_recovery": 837,
                    "min_durasi_recovery": 203,
                    "max_durasi_recovery": 2495,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 324201,
                    "nama_posko": "POSKO ULP KARIANGO",
                    "id_regu": 6560,
                    "kode_regu": "KARIANGO1",
                    "nama_regu": "KARIANGO1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 961,
                    "avg_durasi_response": 961,
                    "min_durasi_response": 961,
                    "max_durasi_response": 961,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 884,
                    "avg_durasi_recovery": 884,
                    "min_durasi_recovery": 884,
                    "max_durasi_recovery": 884,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120022,
                    "nama_posko": "POSKO ULP MEDAN BARU",
                    "id_regu": 17501,
                    "kode_regu": "MOBILE BARU6",
                    "nama_regu": "MOBILE BARU6",
                    "total": 33,
                    "total_selesai": 33,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672731649,
                    "avg_durasi_response": 50688837.84848485,
                    "min_durasi_response": 404,
                    "max_durasi_response": 1672695748,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36540354,
                    "avg_durasi_recovery": 1107283.4545454546,
                    "min_durasi_recovery": 81,
                    "max_durasi_recovery": 36518943,
                    "total_dibawah_sla_recovery": 32,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "id_regu": 38176,
                    "kode_regu": "GANDAPURA 10.2",
                    "nama_regu": "GANDAPURA 10.2",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2134,
                    "avg_durasi_response": 533.5,
                    "min_durasi_response": 517,
                    "max_durasi_response": 550,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3406,
                    "avg_durasi_recovery": 851.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 872,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534011,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJABAR)",
                    "id_regu": 37979,
                    "kode_regu": "JATIBARANG5.3",
                    "nama_regu": "JATIBARANG5.3",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1095,
                    "avg_durasi_response": 1095,
                    "min_durasi_response": 1095,
                    "max_durasi_response": 1095,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 676,
                    "avg_durasi_recovery": 676,
                    "min_durasi_recovery": 676,
                    "max_durasi_recovery": 676,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 183011,
                    "nama_posko": "POSKO ULP BINTAN CENTER",
                    "id_regu": 32536,
                    "kode_regu": "HPRBC03",
                    "nama_regu": "HPRBC03",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 884,
                    "avg_durasi_response": 884,
                    "min_durasi_response": 884,
                    "max_durasi_response": 884,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 370,
                    "avg_durasi_recovery": 370,
                    "min_durasi_recovery": 370,
                    "max_durasi_recovery": 370,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431601,
                    "nama_posko": "POSKO ULP KALABAHI",
                    "id_regu": 34725,
                    "kode_regu": "KJ ALOR KC",
                    "nama_regu": "KJ ALOR KC",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 459,
                    "avg_durasi_recovery": 459,
                    "min_durasi_recovery": 459,
                    "max_durasi_recovery": 459,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 421301,
                    "nama_posko": "POSKO ULP GENYEM",
                    "id_regu": 39798,
                    "kode_regu": "GENYEM21",
                    "nama_regu": "GENYEM21",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7233,
                    "avg_durasi_response": 3616.5,
                    "min_durasi_response": 2587,
                    "max_durasi_response": 4646,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 52597,
                    "avg_durasi_recovery": 26298.5,
                    "min_durasi_recovery": 2794,
                    "max_durasi_recovery": 49803,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536211,
                    "nama_posko": "POSKO ULP CIBADAK",
                    "id_regu": 18807,
                    "kode_regu": "KLPNGGAL51",
                    "nama_regu": "KLPNGGAL51",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15878,
                    "avg_durasi_response": 882.1111111111111,
                    "min_durasi_response": 624,
                    "max_durasi_response": 1324,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7425,
                    "avg_durasi_recovery": 412.5,
                    "min_durasi_recovery": 228,
                    "max_durasi_recovery": 604,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171201,
                    "nama_posko": "POSKO GH RAJABASA",
                    "id_regu": 19040,
                    "kode_regu": "WAYHALIM531",
                    "nama_regu": "WAYHALIM531",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 47485,
                    "avg_durasi_response": 3165.6666666666665,
                    "min_durasi_response": 1593,
                    "max_durasi_response": 4807,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36540152,
                    "avg_durasi_recovery": 2436010.1333333333,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 36527055,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 222201,
                    "nama_posko": "POSKO ULP KANDANGAN",
                    "id_regu": 26540,
                    "kode_regu": "KANDANGAN 11",
                    "nama_regu": "KANDANGAN 11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2821,
                    "avg_durasi_response": 940.3333333333334,
                    "min_durasi_response": 753,
                    "max_durasi_response": 1178,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3401,
                    "avg_durasi_recovery": 1133.6666666666667,
                    "min_durasi_recovery": 1015,
                    "max_durasi_recovery": 1208,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 416101,
                    "nama_posko": "POSKO ULP TOBELO",
                    "id_regu": 31104,
                    "kode_regu": "TOBELO 5.2",
                    "nama_regu": "TOBELO 5.2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1388,
                    "avg_durasi_response": 694,
                    "min_durasi_response": 680,
                    "max_durasi_response": 708,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4444,
                    "avg_durasi_recovery": 2222,
                    "min_durasi_recovery": 2205,
                    "max_durasi_recovery": 2239,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534681,
                    "nama_posko": "POSKO ULP KOSAMBI",
                    "id_regu": 18771,
                    "kode_regu": "KOSAMBI53",
                    "nama_regu": "KOSAMBI53",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5590,
                    "avg_durasi_response": 931.6666666666666,
                    "min_durasi_response": 715,
                    "max_durasi_response": 1458,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5757,
                    "avg_durasi_recovery": 959.5,
                    "min_durasi_recovery": 532,
                    "max_durasi_recovery": 1715,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511465,
                    "nama_posko": "POSKO ULP GEDANGAN",
                    "id_regu": 16993,
                    "kode_regu": "GEDANGAN 17",
                    "nama_regu": "GEDANGAN 17",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15829,
                    "avg_durasi_response": 1978.625,
                    "min_durasi_response": 1198,
                    "max_durasi_response": 2807,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36542020,
                    "avg_durasi_recovery": 4567752.5,
                    "min_durasi_recovery": 721,
                    "max_durasi_recovery": 36532102,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 537011,
                    "nama_posko": "POSKO ULP TAMBUN",
                    "id_regu": 27566,
                    "kode_regu": "SBJY.52",
                    "nama_regu": "SBJY.52",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719886,
                    "avg_durasi_response": 49197643.705882356,
                    "min_durasi_response": 835,
                    "max_durasi_response": 1672676408,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 39104784,
                    "avg_durasi_recovery": 1150140.705882353,
                    "min_durasi_recovery": 383,
                    "max_durasi_recovery": 36513150,
                    "total_dibawah_sla_recovery": 29,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 329101,
                    "nama_posko": "POSKO ULP MANAKARRA",
                    "id_regu": 22263,
                    "kode_regu": "TOABO 11",
                    "nama_regu": "TOABO 11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2294,
                    "avg_durasi_response": 573.5,
                    "min_durasi_response": 489,
                    "max_durasi_response": 648,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3954,
                    "avg_durasi_recovery": 988.5,
                    "min_durasi_recovery": 706,
                    "max_durasi_recovery": 1215,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 147601,
                    "nama_posko": "POSKO ULP MARTAPURA (UIW S2JB)",
                    "id_regu": 27677,
                    "kode_regu": "14760.PULC",
                    "nama_regu": "14760.PULC",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5006,
                    "avg_durasi_response": 1251.5,
                    "min_durasi_response": 797,
                    "max_durasi_response": 1722,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3754,
                    "avg_durasi_recovery": 938.5,
                    "min_durasi_recovery": 546,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312601,
                    "nama_posko": "POSKO ULP PARIGI",
                    "id_regu": 36818,
                    "kode_regu": "RIO PAKAVA 10.1",
                    "nama_regu": "RIO PAKAVA 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1022,
                    "avg_durasi_response": 1022,
                    "min_durasi_response": 1022,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1005,
                    "avg_durasi_recovery": 1005,
                    "min_durasi_recovery": 1005,
                    "max_durasi_recovery": 1005,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322501,
                    "nama_posko": "POSKO ULP PARIA",
                    "id_regu": 22131,
                    "kode_regu": "UNIT.KERA",
                    "nama_regu": "UNIT.KERA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1266,
                    "avg_durasi_response": 1266,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1266,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 56,
                    "avg_durasi_recovery": 56,
                    "min_durasi_recovery": 56,
                    "max_durasi_recovery": 56,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 132241,
                    "nama_posko": "POSKO ULP LUBUK BASUNG",
                    "id_regu": 21766,
                    "kode_regu": "LUBUK BASUNG",
                    "nama_regu": "LUBUK BASUNG",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17422,
                    "avg_durasi_response": 2177.75,
                    "min_durasi_response": 1673,
                    "max_durasi_response": 2737,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36518583,
                    "avg_durasi_recovery": 4564822.875,
                    "min_durasi_recovery": 1099,
                    "max_durasi_recovery": 36500411,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 114401,
                    "nama_posko": "POSKO ULP MEULABOH",
                    "id_regu": 22756,
                    "kode_regu": "MBO 10.1",
                    "nama_regu": "MBO 10.1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2855,
                    "avg_durasi_response": 571,
                    "min_durasi_response": 291,
                    "max_durasi_response": 1020,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 455653,
                    "avg_durasi_recovery": 91130.6,
                    "min_durasi_recovery": 324,
                    "max_durasi_recovery": 452545,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 533311,
                    "nama_posko": "POSKO ULP SUMBER",
                    "id_regu": 19247,
                    "kode_regu": "PLERED 5.1",
                    "nama_regu": "PLERED 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13260,
                    "avg_durasi_response": 1473.3333333333333,
                    "min_durasi_response": 690,
                    "max_durasi_response": 2411,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11928,
                    "avg_durasi_recovery": 1325.3333333333333,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 2485,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537421,
                    "nama_posko": "POSKO ULP MUSTIKA JAYA",
                    "id_regu": 26779,
                    "kode_regu": "MUSTIKA 53",
                    "nama_regu": "MUSTIKA 53",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23285,
                    "avg_durasi_response": 1012.3913043478261,
                    "min_durasi_response": 626,
                    "max_durasi_response": 2348,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 218247,
                    "avg_durasi_recovery": 9489,
                    "min_durasi_recovery": 201,
                    "max_durasi_recovery": 87935,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 222601,
                    "nama_posko": "POSKO ULP BINUANG",
                    "id_regu": 30457,
                    "kode_regu": "PENGARON11",
                    "nama_regu": "PENGARON11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3380,
                    "avg_durasi_response": 1126.6666666666667,
                    "min_durasi_response": 958,
                    "max_durasi_response": 1392,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3295,
                    "avg_durasi_recovery": 1098.3333333333333,
                    "min_durasi_recovery": 901,
                    "max_durasi_recovery": 1241,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517151,
                    "nama_posko": "POSKO ULP KEPULAUAN KANGEAN",
                    "id_regu": 36280,
                    "kode_regu": "ULC SAPUDI",
                    "nama_regu": "ULC SAPUDI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8336,
                    "avg_durasi_response": 1190.857142857143,
                    "min_durasi_response": 715,
                    "max_durasi_response": 2778,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7070,
                    "avg_durasi_recovery": 1010,
                    "min_durasi_recovery": 65,
                    "max_durasi_recovery": 1936,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 234001,
                    "nama_posko": "POSKO ULP BONTANG",
                    "id_regu": 38018,
                    "kode_regu": "PRCBONTANG.1",
                    "nama_regu": "PRCBONTANG.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11121,
                    "avg_durasi_response": 1235.6666666666667,
                    "min_durasi_response": 666,
                    "max_durasi_response": 2057,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3008,
                    "avg_durasi_recovery": 334.22222222222223,
                    "min_durasi_recovery": 190,
                    "max_durasi_recovery": 501,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520581,
                    "nama_posko": "POSKO ULP SRAGEN",
                    "id_regu": 28737,
                    "kode_regu": "SKA 58 URC2 kota",
                    "nama_regu": "SKA 58 URC2 kota",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5540,
                    "avg_durasi_response": 923.3333333333334,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1421,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36511972,
                    "avg_durasi_recovery": 6085328.666666667,
                    "min_durasi_recovery": 877,
                    "max_durasi_recovery": 36506731,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 442401,
                    "nama_posko": "POSKO ULP SAMAWA REA",
                    "id_regu": 30117,
                    "kode_regu": "KJ MOYO HILIR",
                    "nama_regu": "KJ MOYO HILIR",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1171,
                    "avg_durasi_response": 585.5,
                    "min_durasi_response": 579,
                    "max_durasi_response": 592,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 987,
                    "avg_durasi_recovery": 493.5,
                    "min_durasi_recovery": 412,
                    "max_durasi_recovery": 575,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521561,
                    "nama_posko": "POSKO ULP PARAKAN",
                    "id_regu": 33951,
                    "kode_regu": "MGL.URC2 PARAKAN",
                    "nama_regu": "MGL.URC2 PARAKAN",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4167,
                    "avg_durasi_response": 1389,
                    "min_durasi_response": 1342,
                    "max_durasi_response": 1422,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2227,
                    "avg_durasi_recovery": 742.3333333333334,
                    "min_durasi_recovery": 497,
                    "max_durasi_recovery": 894,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543601,
                    "nama_posko": "POSKO CIPUTAT",
                    "id_regu": 14442,
                    "kode_regu": "MRT_ULC2",
                    "nama_regu": "MRT_ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672669990,
                    "avg_durasi_response": 278778331.6666667,
                    "min_durasi_response": 1191,
                    "max_durasi_response": 1672662001,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6476,
                    "avg_durasi_recovery": 1079.3333333333333,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 1497,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537041,
                    "nama_posko": "POSKO ULP LEMAHABANG",
                    "id_regu": 27559,
                    "kode_regu": "WRGN.52",
                    "nama_regu": "WRGN.52",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345348269,
                    "avg_durasi_response": 128667241.11538461,
                    "min_durasi_response": 572,
                    "max_durasi_response": 1672662065,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 127497,
                    "avg_durasi_recovery": 4903.7307692307695,
                    "min_durasi_recovery": 500,
                    "max_durasi_recovery": 101325,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 113351,
                    "nama_posko": "POSKO ULP BLANG KEJEREN",
                    "id_regu": 36318,
                    "kode_regu": "TRANGUN 10.1",
                    "nama_regu": "TRANGUN 10.1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4934,
                    "avg_durasi_response": 986.8,
                    "min_durasi_response": 850,
                    "max_durasi_response": 1342,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3442,
                    "avg_durasi_recovery": 688.4,
                    "min_durasi_recovery": 85,
                    "max_durasi_recovery": 965,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534311,
                    "nama_posko": "POSKO ULP PLERED",
                    "id_regu": 31300,
                    "kode_regu": "PLERED 52",
                    "nama_regu": "PLERED 52",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4685,
                    "avg_durasi_response": 780.8333333333334,
                    "min_durasi_response": 648,
                    "max_durasi_response": 905,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3175,
                    "avg_durasi_recovery": 529.1666666666666,
                    "min_durasi_recovery": 481,
                    "max_durasi_recovery": 599,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437001,
                    "nama_posko": "POSKO ULP ENDE",
                    "id_regu": 29489,
                    "kode_regu": "NANGAPANDA",
                    "nama_regu": "NANGAPANDA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1831,
                    "avg_durasi_response": 610.3333333333334,
                    "min_durasi_response": 516,
                    "max_durasi_response": 667,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2143,
                    "avg_durasi_recovery": 714.3333333333334,
                    "min_durasi_recovery": 259,
                    "max_durasi_recovery": 1137,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "id_regu": 13600,
                    "kode_regu": "REGU SIPA1 PONDOK INDAH ",
                    "nama_regu": "REGU SIPA1 PONDOK INDAH ",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24677,
                    "avg_durasi_response": 1370.9444444444443,
                    "min_durasi_response": 430,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7583,
                    "avg_durasi_recovery": 421.27777777777777,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 1157,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312301,
                    "nama_posko": "POSKO ULP TAVAELI",
                    "id_regu": 30776,
                    "kode_regu": "TOADYA101",
                    "nama_regu": "TOADYA101",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1343,
                    "avg_durasi_response": 1343,
                    "min_durasi_response": 1343,
                    "max_durasi_response": 1343,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 972,
                    "avg_durasi_recovery": 972,
                    "min_durasi_recovery": 972,
                    "max_durasi_recovery": 972,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513112,
                    "nama_posko": "POSKO ULP DINOYO",
                    "id_regu": 17208,
                    "kode_regu": "DINOYO.ULC1",
                    "nama_regu": "DINOYO.ULC1",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18483,
                    "avg_durasi_response": 1232.2,
                    "min_durasi_response": 680,
                    "max_durasi_response": 2056,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522219,
                    "avg_durasi_recovery": 2434814.6,
                    "min_durasi_recovery": 376,
                    "max_durasi_recovery": 36510873,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 211021,
                    "nama_posko": "POSKO ULP SEI JAWI",
                    "id_regu": 24942,
                    "kode_regu": "UNIT1JAWI",
                    "nama_regu": "UNIT1JAWI",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6363,
                    "avg_durasi_response": 1590.75,
                    "min_durasi_response": 709,
                    "max_durasi_response": 3858,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36544949,
                    "avg_durasi_recovery": 9136237.25,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 36542766,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523091,
                    "nama_posko": "POSKO ULP WELERI",
                    "id_regu": 18320,
                    "kode_regu": "52309A",
                    "nama_regu": "52309A",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19890,
                    "avg_durasi_response": 2210,
                    "min_durasi_response": 1026,
                    "max_durasi_response": 4796,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043215,
                    "avg_durasi_recovery": 8115912.777777778,
                    "min_durasi_recovery": 156,
                    "max_durasi_recovery": 36536445,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 125011,
                    "nama_posko": "POSKO ULP RANTAU KOTA",
                    "id_regu": 21858,
                    "kode_regu": "UJUNGPADANG",
                    "nama_regu": "UJUNGPADANG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 493,
                    "avg_durasi_response": 493,
                    "min_durasi_response": 493,
                    "max_durasi_response": 493,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 275,
                    "avg_durasi_recovery": 275,
                    "min_durasi_recovery": 275,
                    "max_durasi_recovery": 275,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520021,
                    "nama_posko": "POSKO ULP JEPARA",
                    "id_regu": 18386,
                    "kode_regu": "52002.JEPARA521",
                    "nama_regu": "52002.JEPARA521",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48225,
                    "avg_durasi_response": 3014.0625,
                    "min_durasi_response": 1175,
                    "max_durasi_response": 5121,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109563774,
                    "avg_durasi_recovery": 6847735.875,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 36520892,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 147901,
                    "nama_posko": "POSKO ULP PENDOPO",
                    "id_regu": 27660,
                    "kode_regu": "14790.KCNT",
                    "nama_regu": "14790.KCNT",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1104,
                    "avg_durasi_response": 1104,
                    "min_durasi_response": 1104,
                    "max_durasi_response": 1104,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4392,
                    "avg_durasi_recovery": 4392,
                    "min_durasi_recovery": 4392,
                    "max_durasi_recovery": 4392,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112231,
                    "nama_posko": "POSKO ULP LHOKSUKON",
                    "id_regu": 37777,
                    "kode_regu": "LHOKSUKON 10.2",
                    "nama_regu": "LHOKSUKON 10.2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1723,
                    "avg_durasi_response": 861.5,
                    "min_durasi_response": 781,
                    "max_durasi_response": 942,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3319,
                    "avg_durasi_recovery": 1659.5,
                    "min_durasi_recovery": 1471,
                    "max_durasi_recovery": 1848,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516523,
                    "nama_posko": "POSKO ULP ASEMBAGUS",
                    "id_regu": 17312,
                    "kode_regu": "ASMBG.MS10",
                    "nama_regu": "ASMBG.MS10",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672685965,
                    "avg_durasi_response": 167268596.5,
                    "min_durasi_response": 1124,
                    "max_durasi_response": 1672669728,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10182,
                    "avg_durasi_recovery": 1018.2,
                    "min_durasi_recovery": 334,
                    "max_durasi_recovery": 2009,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524021,
                    "nama_posko": "POSKO ULP DELANGGU",
                    "id_regu": 18103,
                    "kode_regu": "KLN.POLANHARJO",
                    "nama_regu": "KLN.POLANHARJO",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672653374,
                    "avg_durasi_response": 334530674.8,
                    "min_durasi_response": 364,
                    "max_durasi_response": 1672647322,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3967,
                    "avg_durasi_recovery": 793.4,
                    "min_durasi_recovery": 122,
                    "max_durasi_recovery": 2152,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516011,
                    "nama_posko": "POSKO ULP JEMBER KOTA",
                    "id_regu": 17311,
                    "kode_regu": "JBR.ULC1",
                    "nama_regu": "JBR.ULC1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13579,
                    "avg_durasi_response": 1508.7777777777778,
                    "min_durasi_response": 719,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36521065,
                    "avg_durasi_recovery": 4057896.111111111,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 36519105,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523511,
                    "nama_posko": "POSKO ULP SALATIGA KOTA",
                    "id_regu": 27756,
                    "kode_regu": "LAGA513B",
                    "nama_regu": "LAGA513B",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7809,
                    "avg_durasi_response": 1561.8,
                    "min_durasi_response": 1392,
                    "max_durasi_response": 1718,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 765183,
                    "avg_durasi_recovery": 153036.6,
                    "min_durasi_recovery": 834,
                    "max_durasi_recovery": 756241,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 326601,
                    "nama_posko": "POSKO ULP MASAMBA",
                    "id_regu": 23712,
                    "kode_regu": "MASAMBA 1",
                    "nama_regu": "MASAMBA 1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19068,
                    "avg_durasi_response": 3813.6,
                    "min_durasi_response": 1736,
                    "max_durasi_response": 11108,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 7852,
                    "avg_durasi_recovery": 1570.4,
                    "min_durasi_recovery": 440,
                    "max_durasi_recovery": 3039,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 125111,
                    "nama_posko": "POSKO ULP TANJUNG BALAI",
                    "id_regu": 20537,
                    "kode_regu": "SEIKEPAYANG",
                    "nama_regu": "SEIKEPAYANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1541,
                    "avg_durasi_response": 770.5,
                    "min_durasi_response": 705,
                    "max_durasi_response": 836,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2667,
                    "avg_durasi_recovery": 1333.5,
                    "min_durasi_recovery": 532,
                    "max_durasi_recovery": 2135,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518044,
                    "nama_posko": "POSKO ULP BABAT",
                    "id_regu": 16957,
                    "kode_regu": "CT  BBAT.MS2",
                    "nama_regu": "CT  BBAT.MS2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 884,
                    "avg_durasi_response": 442,
                    "min_durasi_response": 436,
                    "max_durasi_response": 448,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 249,
                    "avg_durasi_recovery": 124.5,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 134,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173301,
                    "nama_posko": "POSKO ULP MENGGALA",
                    "id_regu": 24043,
                    "kode_regu": "MENGGALA",
                    "nama_regu": "MENGGALA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3006,
                    "avg_durasi_response": 3006,
                    "min_durasi_response": 3006,
                    "max_durasi_response": 3006,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 675,
                    "avg_durasi_recovery": 675,
                    "min_durasi_recovery": 675,
                    "max_durasi_recovery": 675,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182501,
                    "nama_posko": "POSKO ULP DUMAI KOTA",
                    "id_regu": 26725,
                    "kode_regu": "POSKORPT2",
                    "nama_regu": "POSKORPT2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672678920,
                    "avg_durasi_response": 152061720,
                    "min_durasi_response": 515,
                    "max_durasi_response": 1672667733,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36505604,
                    "avg_durasi_recovery": 3318691.272727273,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 36499288,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535951,
                    "nama_posko": "POSKO ULP RAJAMANDALA",
                    "id_regu": 19305,
                    "kode_regu": "SAGULING 5.1",
                    "nama_regu": "SAGULING 5.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672655302,
                    "avg_durasi_response": 167265530.2,
                    "min_durasi_response": 654,
                    "max_durasi_response": 1672648167,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 73077046,
                    "avg_durasi_recovery": 7307704.6,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 36537053,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 535211,
                    "nama_posko": "POSKO ULP MAJALENGKA",
                    "id_regu": 19175,
                    "kode_regu": "BANTARUJEG 5.1",
                    "nama_regu": "BANTARUJEG 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672665463,
                    "avg_durasi_response": 238952209,
                    "min_durasi_response": 555,
                    "max_durasi_response": 1672660474,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3680,
                    "avg_durasi_recovery": 525.7142857142857,
                    "min_durasi_recovery": 391,
                    "max_durasi_recovery": 771,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 126122,
                    "nama_posko": "POSKO ULP LUBUKPAKAM",
                    "id_regu": 34577,
                    "kode_regu": "pantai labu",
                    "nama_regu": "pantai labu",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1138,
                    "avg_durasi_response": 1138,
                    "min_durasi_response": 1138,
                    "max_durasi_response": 1138,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1072,
                    "avg_durasi_recovery": 1072,
                    "min_durasi_recovery": 1072,
                    "max_durasi_recovery": 1072,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551303,
                    "nama_posko": "POSKO ULP TABANAN",
                    "id_regu": 12869,
                    "kode_regu": "TABANAN 283",
                    "nama_regu": "TABANAN 283",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41256,
                    "avg_durasi_response": 3173.5384615384614,
                    "min_durasi_response": 2258,
                    "max_durasi_response": 4524,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 701904,
                    "avg_durasi_recovery": 53992.61538461538,
                    "min_durasi_recovery": 449,
                    "max_durasi_recovery": 415846,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 513574,
                    "nama_posko": "POSKO ULP KRAKSAAN",
                    "id_regu": 37593,
                    "kode_regu": "513506.COMMANDCENTER",
                    "nama_regu": "513506.COMMANDCENTER",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6652,
                    "avg_durasi_response": 831.5,
                    "min_durasi_response": 560,
                    "max_durasi_response": 1247,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73005909,
                    "avg_durasi_recovery": 9125738.625,
                    "min_durasi_recovery": 196,
                    "max_durasi_recovery": 36506654,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 520051,
                    "nama_posko": "POSKO ULP JUWANA",
                    "id_regu": 18402,
                    "kode_regu": "52005.JUWANA552",
                    "nama_regu": "52005.JUWANA552",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4646,
                    "avg_durasi_response": 1548.6666666666667,
                    "min_durasi_response": 1325,
                    "max_durasi_response": 1744,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2712,
                    "avg_durasi_recovery": 904,
                    "min_durasi_recovery": 295,
                    "max_durasi_recovery": 1922,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523041,
                    "nama_posko": "POSKO ULP SEMARANG SELATAN",
                    "id_regu": 18293,
                    "kode_regu": "52304B",
                    "nama_regu": "52304B",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52673,
                    "avg_durasi_response": 2926.277777777778,
                    "min_durasi_response": 882,
                    "max_durasi_response": 8244,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36531646,
                    "avg_durasi_recovery": 2029535.888888889,
                    "min_durasi_recovery": 146,
                    "max_durasi_recovery": 36510802,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 534041,
                    "nama_posko": "POSKO ULP CIKEDUNG",
                    "id_regu": 26798,
                    "kode_regu": "KROYA 5.1",
                    "nama_regu": "KROYA 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10162,
                    "avg_durasi_response": 1693.6666666666667,
                    "min_durasi_response": 887,
                    "max_durasi_response": 5098,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3306,
                    "avg_durasi_recovery": 551,
                    "min_durasi_recovery": 328,
                    "max_durasi_recovery": 850,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 320101,
                    "nama_posko": "POSKO ULP KAREBOSI",
                    "id_regu": 18746,
                    "kode_regu": "K MOBIL 1",
                    "nama_regu": "K MOBIL 1",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 47176,
                    "avg_durasi_response": 2051.1304347826085,
                    "min_durasi_response": 554,
                    "max_durasi_response": 4693,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 146062982,
                    "avg_durasi_recovery": 6350564.434782608,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36512050,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 181801,
                    "nama_posko": "POSKO ULP PANGKALAN KERINCI",
                    "id_regu": 19621,
                    "kode_regu": "ytkkerinci",
                    "nama_regu": "ytkkerinci",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5411,
                    "avg_durasi_response": 2705.5,
                    "min_durasi_response": 1369,
                    "max_durasi_response": 4042,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1892,
                    "avg_durasi_recovery": 946,
                    "min_durasi_recovery": 860,
                    "max_durasi_recovery": 1032,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "id_regu": 14398,
                    "kode_regu": "MAMPANG3",
                    "nama_regu": "MAMPANG3",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6356,
                    "avg_durasi_response": 3178,
                    "min_durasi_response": 1672,
                    "max_durasi_response": 4684,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 963,
                    "avg_durasi_recovery": 481.5,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 581,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181401,
                    "nama_posko": "POSKO ULP PANAM",
                    "id_regu": 27937,
                    "kode_regu": "URC Panam",
                    "nama_regu": "URC Panam",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33016,
                    "avg_durasi_response": 3668.4444444444443,
                    "min_durasi_response": 2140,
                    "max_durasi_response": 4916,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4823,
                    "avg_durasi_recovery": 535.8888888888889,
                    "min_durasi_recovery": 274,
                    "max_durasi_recovery": 942,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562101,
                    "nama_posko": "POSKO ULP RANGKASBITUNG",
                    "id_regu": 16201,
                    "kode_regu": "CITOREK 5.1",
                    "nama_regu": "CITOREK 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2201,
                    "avg_durasi_response": 733.6666666666666,
                    "min_durasi_response": 696,
                    "max_durasi_response": 781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3301,
                    "avg_durasi_recovery": 1100.3333333333333,
                    "min_durasi_recovery": 928,
                    "max_durasi_recovery": 1252,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329601,
                    "nama_posko": "POSKO ULP MAMASA",
                    "id_regu": 22302,
                    "kode_regu": "SUMARORONG 11",
                    "nama_regu": "SUMARORONG 11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2760,
                    "avg_durasi_response": 920,
                    "min_durasi_response": 793,
                    "max_durasi_response": 1107,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2913,
                    "avg_durasi_recovery": 971,
                    "min_durasi_recovery": 882,
                    "max_durasi_recovery": 1123,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561101,
                    "nama_posko": "POSKO ULP SERANG KOTA",
                    "id_regu": 16240,
                    "kode_regu": "BAROS 5.1",
                    "nama_regu": "BAROS 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2424,
                    "avg_durasi_response": 1212,
                    "min_durasi_response": 1032,
                    "max_durasi_response": 1392,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2142,
                    "avg_durasi_recovery": 1071,
                    "min_durasi_recovery": 996,
                    "max_durasi_recovery": 1146,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 214001,
                    "nama_posko": "POSKO ULP KETAPANG",
                    "id_regu": 24942,
                    "kode_regu": "UNIT1JAWI",
                    "nama_regu": "UNIT1JAWI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 767,
                    "avg_durasi_response": 767,
                    "min_durasi_response": 767,
                    "max_durasi_response": 767,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 405,
                    "avg_durasi_recovery": 405,
                    "min_durasi_recovery": 405,
                    "max_durasi_recovery": 405,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551102,
                    "nama_posko": "POSKO ULP MENGWI",
                    "id_regu": 392,
                    "kode_regu": "KUTA 282",
                    "nama_regu": "KUTA 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3162,
                    "avg_durasi_response": 3162,
                    "min_durasi_response": 3162,
                    "max_durasi_response": 3162,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 234963,
                    "avg_durasi_recovery": 234963,
                    "min_durasi_recovery": 234963,
                    "max_durasi_recovery": 234963,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 520511,
                    "nama_posko": "POSKO ULP SURAKARTA KOTA",
                    "id_regu": 18959,
                    "kode_regu": "SKA KOTA 513",
                    "nama_regu": "SKA KOTA 513",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14000,
                    "avg_durasi_response": 1166.6666666666667,
                    "min_durasi_response": 618,
                    "max_durasi_response": 2142,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9554,
                    "avg_durasi_recovery": 796.1666666666666,
                    "min_durasi_recovery": 559,
                    "max_durasi_recovery": 1083,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535321,
                    "nama_posko": "POSKO ULP SOREANG",
                    "id_regu": 18857,
                    "kode_regu": "SOREANG51",
                    "nama_regu": "SOREANG51",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22338,
                    "avg_durasi_response": 1116.9,
                    "min_durasi_response": 469,
                    "max_durasi_response": 2354,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36524309,
                    "avg_durasi_recovery": 1826215.45,
                    "min_durasi_recovery": 153,
                    "max_durasi_recovery": 36509682,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 225101,
                    "nama_posko": "POSKO ULP PULANG PISAU",
                    "id_regu": 30672,
                    "kode_regu": "PANGKOH.11",
                    "nama_regu": "PANGKOH.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1863,
                    "avg_durasi_response": 931.5,
                    "min_durasi_response": 871,
                    "max_durasi_response": 992,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1112,
                    "avg_durasi_recovery": 556,
                    "min_durasi_recovery": 502,
                    "max_durasi_recovery": 610,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537041,
                    "nama_posko": "POSKO ULP LEMAHABANG",
                    "id_regu": 27559,
                    "kode_regu": "WRGN.52",
                    "nama_regu": "WRGN.52",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345348269,
                    "avg_durasi_response": 128667241.11538461,
                    "min_durasi_response": 572,
                    "max_durasi_response": 1672662065,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 127497,
                    "avg_durasi_recovery": 4903.7307692307695,
                    "min_durasi_recovery": 500,
                    "max_durasi_recovery": 101325,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 547301,
                    "nama_posko": "POSKO PONDOK GEDE",
                    "id_regu": 13669,
                    "kode_regu": "REGU YANTEK MAKMUR2",
                    "nama_regu": "REGU YANTEK MAKMUR2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9037,
                    "avg_durasi_response": 1506.1666666666667,
                    "min_durasi_response": 902,
                    "max_durasi_response": 2686,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4136,
                    "avg_durasi_recovery": 689.3333333333334,
                    "min_durasi_recovery": 268,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134511,
                    "nama_posko": "POSKO ULP BATUSANGKAR",
                    "id_regu": 19584,
                    "kode_regu": "RAMBATAN",
                    "nama_regu": "RAMBATAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1381,
                    "avg_durasi_response": 1381,
                    "min_durasi_response": 1381,
                    "max_durasi_response": 1381,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2326,
                    "avg_durasi_recovery": 2326,
                    "min_durasi_recovery": 2326,
                    "max_durasi_recovery": 2326,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523031,
                    "nama_posko": "POSKO ULP SEMARANG TIMUR",
                    "id_regu": 33201,
                    "kode_regu": "52303I",
                    "nama_regu": "52303I",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672746754,
                    "avg_durasi_response": 128672827.23076923,
                    "min_durasi_response": 1861,
                    "max_durasi_response": 1672675600,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73064717,
                    "avg_durasi_recovery": 5620362.846153846,
                    "min_durasi_recovery": 376,
                    "max_durasi_recovery": 36541021,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "id_regu": 32976,
                    "kode_regu": "URC TEGOWANU 2",
                    "nama_regu": "URC TEGOWANU 2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3605,
                    "avg_durasi_response": 1201.6666666666667,
                    "min_durasi_response": 1004,
                    "max_durasi_response": 1301,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2048,
                    "avg_durasi_recovery": 682.6666666666666,
                    "min_durasi_recovery": 555,
                    "max_durasi_recovery": 867,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525011,
                    "nama_posko": "POSKO ULP CILACAP KOTA",
                    "id_regu": 29916,
                    "kode_regu": "52501G URC1 Kampung Laut",
                    "nama_regu": "52501G URC1 Kampung Laut",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3591,
                    "avg_durasi_response": 897.75,
                    "min_durasi_response": 567,
                    "max_durasi_response": 1632,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2854,
                    "avg_durasi_recovery": 713.5,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 1151,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553404,
                    "nama_posko": "POSKO ULP GILIMANUK",
                    "id_regu": 13096,
                    "kode_regu": "GIL-282",
                    "nama_regu": "GIL-282",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28030,
                    "avg_durasi_response": 1751.875,
                    "min_durasi_response": 1019,
                    "max_durasi_response": 2130,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36563523,
                    "avg_durasi_recovery": 2285220.1875,
                    "min_durasi_recovery": 759,
                    "max_durasi_recovery": 36543311,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "id_regu": 13600,
                    "kode_regu": "REGU SIPA1 PONDOK INDAH ",
                    "nama_regu": "REGU SIPA1 PONDOK INDAH ",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24677,
                    "avg_durasi_response": 1370.9444444444443,
                    "min_durasi_response": 430,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7583,
                    "avg_durasi_recovery": 421.27777777777777,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 1157,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538211,
                    "nama_posko": "POSKO ULP BOGOR TIMUR",
                    "id_regu": 18929,
                    "kode_regu": "53821.BOGOR TIMUR 51",
                    "nama_regu": "53821.BOGOR TIMUR 51",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694722,
                    "avg_durasi_response": 128668824.76923077,
                    "min_durasi_response": 906,
                    "max_durasi_response": 1672668888,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36506385,
                    "avg_durasi_recovery": 2808183.4615384615,
                    "min_durasi_recovery": 405,
                    "max_durasi_recovery": 36494392,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 433501,
                    "nama_posko": "POSKO ULP SUMBA BARAT",
                    "id_regu": 32297,
                    "kode_regu": "ANAKALANG",
                    "nama_regu": "ANAKALANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5614,
                    "avg_durasi_response": 2807,
                    "min_durasi_response": 1622,
                    "max_durasi_response": 3992,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3513,
                    "avg_durasi_recovery": 1756.5,
                    "min_durasi_recovery": 615,
                    "max_durasi_recovery": 2898,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516501,
                    "nama_posko": "POSKO ULP PANARUKAN",
                    "id_regu": 24776,
                    "kode_regu": "PRKN.ULC8",
                    "nama_regu": "PRKN.ULC8",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672709158,
                    "avg_durasi_response": 79652817.04761904,
                    "min_durasi_response": 873,
                    "max_durasi_response": 1672667488,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36513824,
                    "avg_durasi_recovery": 1738753.5238095238,
                    "min_durasi_recovery": 219,
                    "max_durasi_recovery": 36492013,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "id_regu": 29770,
                    "kode_regu": "OESAO KJ PARITI",
                    "nama_regu": "OESAO KJ PARITI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11180,
                    "avg_durasi_response": 1597.142857142857,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2084,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8470,
                    "avg_durasi_recovery": 1210,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 1803,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 412601,
                    "nama_posko": "POSKO ULP TERNATE",
                    "id_regu": 38801,
                    "kode_regu": "TERNATE 9",
                    "nama_regu": "TERNATE 9",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9394,
                    "avg_durasi_response": 1565.6666666666667,
                    "min_durasi_response": 1049,
                    "max_durasi_response": 2026,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5068,
                    "avg_durasi_recovery": 844.6666666666666,
                    "min_durasi_recovery": 443,
                    "max_durasi_recovery": 1241,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521511,
                    "nama_posko": "POSKO ULP MAGELANG KOTA",
                    "id_regu": 33936,
                    "kode_regu": "MGL.URC2 MAGELANG KOTA",
                    "nama_regu": "MGL.URC2 MAGELANG KOTA",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6921,
                    "avg_durasi_response": 988.7142857142857,
                    "min_durasi_response": 879,
                    "max_durasi_response": 1449,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5099,
                    "avg_durasi_recovery": 728.4285714285714,
                    "min_durasi_recovery": 584,
                    "max_durasi_recovery": 1468,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536611,
                    "nama_posko": "POSKO ULP CIANJUR KOTA",
                    "id_regu": 19197,
                    "kode_regu": "KOTA.52",
                    "nama_regu": "KOTA.52",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706194,
                    "avg_durasi_response": 69696091.41666667,
                    "min_durasi_response": 632,
                    "max_durasi_response": 1672684452,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 22072,
                    "avg_durasi_recovery": 919.6666666666666,
                    "min_durasi_recovery": 331,
                    "max_durasi_recovery": 4439,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524521,
                    "nama_posko": "POSKO ULP BATANG",
                    "id_regu": 18148,
                    "kode_regu": "52452E LIMPUNG 1",
                    "nama_regu": "52452E LIMPUNG 1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14282,
                    "avg_durasi_response": 1190.1666666666667,
                    "min_durasi_response": 561,
                    "max_durasi_response": 2576,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73006115,
                    "avg_durasi_recovery": 6083842.916666667,
                    "min_durasi_recovery": 100,
                    "max_durasi_recovery": 36508272,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 183031,
                    "nama_posko": "POSKO ULP TANJUNG UBAN",
                    "id_regu": 19600,
                    "kode_regu": "YANDAL01",
                    "nama_regu": "YANDAL01",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 830,
                    "avg_durasi_response": 830,
                    "min_durasi_response": 830,
                    "max_durasi_response": 830,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 457,
                    "avg_durasi_recovery": 457,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 457,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511032,
                    "nama_posko": "POSKO ULP TANDES",
                    "id_regu": 16921,
                    "kode_regu": "TANDES.16",
                    "nama_regu": "TANDES.16",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2421,
                    "avg_durasi_response": 1210.5,
                    "min_durasi_response": 897,
                    "max_durasi_response": 1524,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2986,
                    "avg_durasi_recovery": 1493,
                    "min_durasi_recovery": 1297,
                    "max_durasi_recovery": 1689,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327301,
                    "nama_posko": "POSKO ULP JENEPONTO",
                    "id_regu": 33420,
                    "kode_regu": "32730.BTTANGA",
                    "nama_regu": "32730.BTTANGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6522,
                    "avg_durasi_response": 1087,
                    "min_durasi_response": 897,
                    "max_durasi_response": 1287,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4272,
                    "avg_durasi_recovery": 712,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 1814,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "id_regu": 27881,
                    "kode_regu": "ULC PRAYA 1",
                    "nama_regu": "ULC PRAYA 1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20480,
                    "avg_durasi_response": 3413.3333333333335,
                    "min_durasi_response": 2447,
                    "max_durasi_response": 4699,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6001,
                    "avg_durasi_recovery": 1000.1666666666666,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 1681,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516055,
                    "nama_posko": "POSKO ULP AMBULU",
                    "id_regu": 17357,
                    "kode_regu": "AMBLU.MS1",
                    "nama_regu": "AMBLU.MS1",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27195,
                    "avg_durasi_response": 1295,
                    "min_durasi_response": 402,
                    "max_durasi_response": 3116,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14008,
                    "avg_durasi_recovery": 667.047619047619,
                    "min_durasi_recovery": 237,
                    "max_durasi_recovery": 1469,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231021,
                    "nama_posko": "POSKO ULP SAMARINDA SEBERANG",
                    "id_regu": 28719,
                    "kode_regu": "PALARAN 8",
                    "nama_regu": "PALARAN 8",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672716284,
                    "avg_durasi_response": 418179071,
                    "min_durasi_response": 1879,
                    "max_durasi_response": 1672696781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36493856,
                    "avg_durasi_recovery": 9123464,
                    "min_durasi_recovery": 412,
                    "max_durasi_recovery": 36492439,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 537111,
                    "nama_posko": "POSKO ULP BEKASI KOTA",
                    "id_regu": 17811,
                    "kode_regu": "KOTA 52",
                    "nama_regu": "KOTA 52",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672627139,
                    "avg_durasi_response": 278771189.8333333,
                    "min_durasi_response": 814,
                    "max_durasi_response": 1672620707,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 15277,
                    "avg_durasi_recovery": 2546.1666666666665,
                    "min_durasi_recovery": 452,
                    "max_durasi_recovery": 7573,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131081,
                    "nama_posko": "POSKO ULP BALAI SELASA",
                    "id_regu": 21714,
                    "kode_regu": "AIR HAJI",
                    "nama_regu": "AIR HAJI",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4820,
                    "avg_durasi_response": 964,
                    "min_durasi_response": 345,
                    "max_durasi_response": 1514,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8132,
                    "avg_durasi_recovery": 1626.4,
                    "min_durasi_recovery": 625,
                    "max_durasi_recovery": 2619,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520511,
                    "nama_posko": "POSKO ULP SURAKARTA KOTA",
                    "id_regu": 18959,
                    "kode_regu": "SKA KOTA 513",
                    "nama_regu": "SKA KOTA 513",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14000,
                    "avg_durasi_response": 1166.6666666666667,
                    "min_durasi_response": 618,
                    "max_durasi_response": 2142,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9554,
                    "avg_durasi_recovery": 796.1666666666666,
                    "min_durasi_recovery": 559,
                    "max_durasi_recovery": 1083,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533511,
                    "nama_posko": "POSKO ULP CILEDUG",
                    "id_regu": 19298,
                    "kode_regu": "CILEDUG 5.1",
                    "nama_regu": "CILEDUG 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1996,
                    "avg_durasi_response": 998,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1240,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1303,
                    "avg_durasi_recovery": 651.5,
                    "min_durasi_recovery": 593,
                    "max_durasi_recovery": 710,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517001,
                    "nama_posko": "POSKO ULP PAMEKASAN",
                    "id_regu": 19080,
                    "kode_regu": "PAMEKASAN KOTA ULC2",
                    "nama_regu": "PAMEKASAN KOTA ULC2",
                    "total": 44,
                    "total_selesai": 44,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672753286,
                    "avg_durasi_response": 38017120.13636363,
                    "min_durasi_response": 568,
                    "max_durasi_response": 1672680461,
                    "total_dibawah_sla_response": 43,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5069740,
                    "avg_durasi_recovery": 115221.36363636363,
                    "min_durasi_recovery": 201,
                    "max_durasi_recovery": 304529,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 524041,
                    "nama_posko": "POSKO ULP KLATEN KOTA",
                    "id_regu": 18111,
                    "kode_regu": "KLN.MANISRENGGO",
                    "nama_regu": "KLN.MANISRENGGO",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15963,
                    "avg_durasi_response": 1451.1818181818182,
                    "min_durasi_response": 852,
                    "max_durasi_response": 2342,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13997,
                    "avg_durasi_recovery": 1272.4545454545455,
                    "min_durasi_recovery": 354,
                    "max_durasi_recovery": 1943,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532651,
                    "nama_posko": "POSKO ULP KARANGNUNGGAL",
                    "id_regu": 19388,
                    "kode_regu": "CIBALONG 5.1",
                    "nama_regu": "CIBALONG 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 703,
                    "avg_durasi_recovery": 703,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 703,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516501,
                    "nama_posko": "POSKO ULP PANARUKAN",
                    "id_regu": 24776,
                    "kode_regu": "PRKN.ULC8",
                    "nama_regu": "PRKN.ULC8",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672709158,
                    "avg_durasi_response": 79652817.04761904,
                    "min_durasi_response": 873,
                    "max_durasi_response": 1672667488,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36513824,
                    "avg_durasi_recovery": 1738753.5238095238,
                    "min_durasi_recovery": 219,
                    "max_durasi_recovery": 36492013,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 533711,
                    "nama_posko": "POSKO ULP CILIMUS",
                    "id_regu": 19289,
                    "kode_regu": "JALAKSANA 5.1",
                    "nama_regu": "JALAKSANA 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5307,
                    "avg_durasi_response": 1769,
                    "min_durasi_response": 1425,
                    "max_durasi_response": 1942,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1565,
                    "avg_durasi_recovery": 521.6666666666666,
                    "min_durasi_recovery": 331,
                    "max_durasi_recovery": 630,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 123122,
                    "nama_posko": "POSKO ULP SIBORONG-BORONG",
                    "id_regu": 21258,
                    "kode_regu": "SIBORONG51",
                    "nama_regu": "SIBORONG51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 340,
                    "avg_durasi_response": 340,
                    "min_durasi_response": 340,
                    "max_durasi_response": 340,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 863,
                    "avg_durasi_recovery": 863,
                    "min_durasi_recovery": 863,
                    "max_durasi_recovery": 863,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538311,
                    "nama_posko": "POSKO ULP BOGOR KOTA",
                    "id_regu": 18911,
                    "kode_regu": "CIAPUS",
                    "nama_regu": "CIAPUS",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 37957,
                    "avg_durasi_response": 2232.764705882353,
                    "min_durasi_response": 1512,
                    "max_durasi_response": 4503,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36542106,
                    "avg_durasi_recovery": 2149535.6470588236,
                    "min_durasi_recovery": 286,
                    "max_durasi_recovery": 36528677,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311601,
                    "nama_posko": "POSKO ULP RATAHAN",
                    "id_regu": 30707,
                    "kode_regu": "TMBTU 10.1",
                    "nama_regu": "TMBTU 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2068,
                    "avg_durasi_response": 2068,
                    "min_durasi_response": 2068,
                    "max_durasi_response": 2068,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1541,
                    "avg_durasi_recovery": 1541,
                    "min_durasi_recovery": 1541,
                    "max_durasi_recovery": 1541,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "id_regu": 37199,
                    "kode_regu": "HP.YTKPANCER.K",
                    "nama_regu": "HP.YTKPANCER.K",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 45316,
                    "avg_durasi_response": 3485.846153846154,
                    "min_durasi_response": 2071,
                    "max_durasi_response": 5866,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15477,
                    "avg_durasi_recovery": 1190.5384615384614,
                    "min_durasi_recovery": 498,
                    "max_durasi_recovery": 2670,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515421,
                    "nama_posko": "POSKO ULP PACITAN",
                    "id_regu": 21233,
                    "kode_regu": "PACITAN POSTEGALOMBO",
                    "nama_regu": "PACITAN POSTEGALOMBO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3495,
                    "avg_durasi_response": 1747.5,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2275,
                    "avg_durasi_recovery": 1137.5,
                    "min_durasi_recovery": 1084,
                    "max_durasi_recovery": 1191,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514535,
                    "nama_posko": "POSKO ULP JOMBANG",
                    "id_regu": 17103,
                    "kode_regu": "JOMBG.ULC2",
                    "nama_regu": "JOMBG.ULC2",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7609,
                    "avg_durasi_response": 1521.8,
                    "min_durasi_response": 754,
                    "max_durasi_response": 2750,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9402,
                    "avg_durasi_recovery": 1880.4,
                    "min_durasi_recovery": 170,
                    "max_durasi_recovery": 4275,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225201,
                    "nama_posko": "POSKO ULP BUNTOK",
                    "id_regu": 30681,
                    "kode_regu": "PLANTAU.11",
                    "nama_regu": "PLANTAU.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2860,
                    "avg_durasi_response": 1430,
                    "min_durasi_response": 1328,
                    "max_durasi_response": 1532,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1463,
                    "avg_durasi_recovery": 731.5,
                    "min_durasi_recovery": 297,
                    "max_durasi_recovery": 1166,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 132261,
                    "nama_posko": "POSKO ULP BASO",
                    "id_regu": 21796,
                    "kode_regu": "BASO",
                    "nama_regu": "BASO",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9198,
                    "avg_durasi_response": 1533,
                    "min_durasi_response": 870,
                    "max_durasi_response": 1785,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11905,
                    "avg_durasi_recovery": 1984.1666666666667,
                    "min_durasi_recovery": 1242,
                    "max_durasi_recovery": 3461,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533111,
                    "nama_posko": "POSKO ULP CIREBON KOTA",
                    "id_regu": 19222,
                    "kode_regu": "KAPETAKAN 5.1",
                    "nama_regu": "KAPETAKAN 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4081,
                    "avg_durasi_response": 1360.3333333333333,
                    "min_durasi_response": 876,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1029,
                    "avg_durasi_recovery": 343,
                    "min_durasi_recovery": 189,
                    "max_durasi_recovery": 595,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322601,
                    "nama_posko": "POSKO ULP ULOE",
                    "id_regu": 22120,
                    "kode_regu": "UNIT.SKNG",
                    "nama_regu": "UNIT.SKNG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1662,
                    "avg_durasi_response": 831,
                    "min_durasi_response": 797,
                    "max_durasi_response": 865,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 766,
                    "avg_durasi_recovery": 383,
                    "min_durasi_recovery": 348,
                    "max_durasi_recovery": 418,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "id_regu": 29770,
                    "kode_regu": "OESAO KJ PARITI",
                    "nama_regu": "OESAO KJ PARITI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11180,
                    "avg_durasi_response": 1597.142857142857,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2084,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8470,
                    "avg_durasi_recovery": 1210,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 1803,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522581,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJATENG)",
                    "id_regu": 18226,
                    "kode_regu": "52258.B",
                    "nama_regu": "52258.B",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7318,
                    "avg_durasi_response": 1219.6666666666667,
                    "min_durasi_response": 775,
                    "max_durasi_response": 1495,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11788,
                    "avg_durasi_recovery": 1964.6666666666667,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 3193,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535341,
                    "nama_posko": "POSKO ULP BANJARAN",
                    "id_regu": 18864,
                    "kode_regu": "BANJARAN51",
                    "nama_regu": "BANJARAN51",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18105,
                    "avg_durasi_response": 952.8947368421053,
                    "min_durasi_response": 546,
                    "max_durasi_response": 1578,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11900,
                    "avg_durasi_recovery": 626.3157894736842,
                    "min_durasi_recovery": 236,
                    "max_durasi_recovery": 2243,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522571,
                    "nama_posko": "POSKO ULP COMAL",
                    "id_regu": 18671,
                    "kode_regu": "52453E.ROW/RAMBASAN",
                    "nama_regu": "52453E.ROW/RAMBASAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1597,
                    "avg_durasi_response": 1597,
                    "min_durasi_response": 1597,
                    "max_durasi_response": 1597,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1004,
                    "avg_durasi_recovery": 1004,
                    "min_durasi_recovery": 1004,
                    "max_durasi_recovery": 1004,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 415301,
                    "nama_posko": "POSKO ULP SOFIFI",
                    "id_regu": 31026,
                    "kode_regu": "MOTOR SOFIFI 5.3",
                    "nama_regu": "MOTOR SOFIFI 5.3",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3714,
                    "avg_durasi_response": 1238,
                    "min_durasi_response": 326,
                    "max_durasi_response": 2344,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1488,
                    "avg_durasi_recovery": 496,
                    "min_durasi_recovery": 73,
                    "max_durasi_recovery": 1032,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 546301,
                    "nama_posko": "POSKO CENGKARENG ( POSKO STT )",
                    "id_regu": 17539,
                    "kode_regu": "DERES 4",
                    "nama_regu": "DERES 4",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 60715,
                    "avg_durasi_response": 2529.7916666666665,
                    "min_durasi_response": 856,
                    "max_durasi_response": 5985,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 33975,
                    "avg_durasi_recovery": 1415.625,
                    "min_durasi_recovery": 296,
                    "max_durasi_recovery": 11164,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522561,
                    "nama_posko": "POSKO ULP BUMIAYU",
                    "id_regu": 18245,
                    "kode_regu": "52256.D",
                    "nama_regu": "52256.D",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5012,
                    "avg_durasi_response": 1002.4,
                    "min_durasi_response": 805,
                    "max_durasi_response": 1304,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5484,
                    "avg_durasi_recovery": 1096.8,
                    "min_durasi_recovery": 452,
                    "max_durasi_recovery": 2378,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561101,
                    "nama_posko": "POSKO ULP SERANG KOTA",
                    "id_regu": 16240,
                    "kode_regu": "BAROS 5.1",
                    "nama_regu": "BAROS 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2424,
                    "avg_durasi_response": 1212,
                    "min_durasi_response": 1032,
                    "max_durasi_response": 1392,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2142,
                    "avg_durasi_recovery": 1071,
                    "min_durasi_recovery": 996,
                    "max_durasi_recovery": 1146,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 324401,
                    "nama_posko": "POSKO ULP ENREKANG",
                    "id_regu": 22269,
                    "kode_regu": "ENREKANG2",
                    "nama_regu": "ENREKANG2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4299,
                    "avg_durasi_response": 2149.5,
                    "min_durasi_response": 754,
                    "max_durasi_response": 3545,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3312,
                    "avg_durasi_recovery": 1656,
                    "min_durasi_recovery": 197,
                    "max_durasi_recovery": 3115,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566501,
                    "nama_posko": "POSKO SEPATAN",
                    "id_regu": 16266,
                    "kode_regu": "SEPATAN 1",
                    "nama_regu": "SEPATAN 1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672698542,
                    "avg_durasi_response": 128669118.61538461,
                    "min_durasi_response": 746,
                    "max_durasi_response": 1672678602,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109635640,
                    "avg_durasi_recovery": 8433510.76923077,
                    "min_durasi_recovery": 537,
                    "max_durasi_recovery": 36527689,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 535211,
                    "nama_posko": "POSKO ULP MAJALENGKA",
                    "id_regu": 19175,
                    "kode_regu": "BANTARUJEG 5.1",
                    "nama_regu": "BANTARUJEG 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672665463,
                    "avg_durasi_response": 238952209,
                    "min_durasi_response": 555,
                    "max_durasi_response": 1672660474,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3680,
                    "avg_durasi_recovery": 525.7142857142857,
                    "min_durasi_recovery": 391,
                    "max_durasi_recovery": 771,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 128021,
                    "nama_posko": "POSKO ULP BELAWAN",
                    "id_regu": 17507,
                    "kode_regu": "MOBILE BELAWAN5",
                    "nama_regu": "MOBILE BELAWAN5",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17390,
                    "avg_durasi_response": 828.0952380952381,
                    "min_durasi_response": 285,
                    "max_durasi_response": 2006,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18599,
                    "avg_durasi_recovery": 885.6666666666666,
                    "min_durasi_recovery": 198,
                    "max_durasi_recovery": 3543,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520011,
                    "nama_posko": "POSKO ULP KUDUS KOTA",
                    "id_regu": 18377,
                    "kode_regu": "52001.KUDUSKOTA511",
                    "nama_regu": "52001.KUDUSKOTA511",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 57259,
                    "avg_durasi_response": 5205.363636363636,
                    "min_durasi_response": 1837,
                    "max_durasi_response": 8932,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73036975,
                    "avg_durasi_recovery": 6639725,
                    "min_durasi_recovery": 113,
                    "max_durasi_recovery": 36545368,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 423401,
                    "nama_posko": "POSKO ULP TEMINABUAN",
                    "id_regu": 39779,
                    "kode_regu": "TEMI11",
                    "nama_regu": "TEMI11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5508,
                    "avg_durasi_response": 1377,
                    "min_durasi_response": 902,
                    "max_durasi_response": 1669,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3274,
                    "avg_durasi_recovery": 818.5,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 1288,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 126177,
                    "nama_posko": "POSKO ULP GALANG",
                    "id_regu": 17684,
                    "kode_regu": "GALANG.5.1",
                    "nama_regu": "GALANG.5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 732,
                    "avg_durasi_response": 366,
                    "min_durasi_response": 345,
                    "max_durasi_response": 387,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 589,
                    "avg_durasi_recovery": 294.5,
                    "min_durasi_recovery": 228,
                    "max_durasi_recovery": 361,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 111101,
                    "nama_posko": "POSKO ULP KOTA MERDUATI",
                    "id_regu": 17719,
                    "kode_regu": "MERDUATI 10.1",
                    "nama_regu": "MERDUATI 10.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8295,
                    "avg_durasi_response": 1382.5,
                    "min_durasi_response": 728,
                    "max_durasi_response": 2305,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6949,
                    "avg_durasi_recovery": 1158.1666666666667,
                    "min_durasi_recovery": 459,
                    "max_durasi_recovery": 2001,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538211,
                    "nama_posko": "POSKO ULP BOGOR TIMUR",
                    "id_regu": 18929,
                    "kode_regu": "53821.BOGOR TIMUR 51",
                    "nama_regu": "53821.BOGOR TIMUR 51",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694722,
                    "avg_durasi_response": 128668824.76923077,
                    "min_durasi_response": 906,
                    "max_durasi_response": 1672668888,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36506385,
                    "avg_durasi_recovery": 2808183.4615384615,
                    "min_durasi_recovery": 405,
                    "max_durasi_recovery": 36494392,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 522031,
                    "nama_posko": "POSKO ULP PURBALINGGA",
                    "id_regu": 26460,
                    "kode_regu": "BBSARI",
                    "nama_regu": "BBSARI",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13508,
                    "avg_durasi_response": 1350.8,
                    "min_durasi_response": 863,
                    "max_durasi_response": 1960,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15898,
                    "avg_durasi_recovery": 1589.8,
                    "min_durasi_recovery": 685,
                    "max_durasi_recovery": 2736,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521031,
                    "nama_posko": "POSKO ULP BANTUL",
                    "id_regu": 5131,
                    "kode_regu": "YOG.PARIS1",
                    "nama_regu": "YOG.PARIS1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672745359,
                    "avg_durasi_response": 185860595.44444445,
                    "min_durasi_response": 1557,
                    "max_durasi_response": 1672704206,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11046,
                    "avg_durasi_recovery": 1227.3333333333333,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 2385,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532211,
                    "nama_posko": "POSKO ULP BANJAR",
                    "id_regu": 19371,
                    "kode_regu": "BANJARSARI 5.1",
                    "nama_regu": "BANJARSARI 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4947,
                    "avg_durasi_response": 824.5,
                    "min_durasi_response": 540,
                    "max_durasi_response": 1059,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3262,
                    "avg_durasi_recovery": 543.6666666666666,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224101,
                    "nama_posko": "POSKO ULP PALANGKARAYA BARAT",
                    "id_regu": 21102,
                    "kode_regu": "TIMUR 11.1",
                    "nama_regu": "TIMUR 11.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 790,
                    "avg_durasi_response": 790,
                    "min_durasi_response": 790,
                    "max_durasi_response": 790,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 598,
                    "avg_durasi_recovery": 598,
                    "min_durasi_recovery": 598,
                    "max_durasi_recovery": 598,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511412,
                    "nama_posko": "POSKO ULP DUKUH KUPANG",
                    "id_regu": 25258,
                    "kode_regu": "DKP 17",
                    "nama_regu": "DKP 17",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3940,
                    "avg_durasi_response": 1313.3333333333333,
                    "min_durasi_response": 145,
                    "max_durasi_response": 2522,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6976,
                    "avg_durasi_recovery": 2325.3333333333335,
                    "min_durasi_recovery": 1294,
                    "max_durasi_recovery": 4301,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537321,
                    "nama_posko": "POSKO ULP BABELAN",
                    "id_regu": 17957,
                    "kode_regu": "BUNGIN 52",
                    "nama_regu": "BUNGIN 52",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10407,
                    "avg_durasi_response": 1300.875,
                    "min_durasi_response": 1018,
                    "max_durasi_response": 1597,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18244,
                    "avg_durasi_recovery": 2280.5,
                    "min_durasi_recovery": 134,
                    "max_durasi_recovery": 10033,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515419,
                    "nama_posko": "POSKO ULP BALONG",
                    "id_regu": 24199,
                    "kode_regu": "PNG.MOBIL.16",
                    "nama_regu": "PNG.MOBIL.16",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 911,
                    "avg_durasi_response": 455.5,
                    "min_durasi_response": 325,
                    "max_durasi_response": 586,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 479,
                    "avg_durasi_recovery": 239.5,
                    "min_durasi_recovery": 163,
                    "max_durasi_recovery": 316,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437001,
                    "nama_posko": "POSKO ULP ENDE",
                    "id_regu": 29489,
                    "kode_regu": "NANGAPANDA",
                    "nama_regu": "NANGAPANDA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1831,
                    "avg_durasi_response": 610.3333333333334,
                    "min_durasi_response": 516,
                    "max_durasi_response": 667,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2143,
                    "avg_durasi_recovery": 714.3333333333334,
                    "min_durasi_recovery": 259,
                    "max_durasi_recovery": 1137,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516523,
                    "nama_posko": "POSKO ULP ASEMBAGUS",
                    "id_regu": 17312,
                    "kode_regu": "ASMBG.MS10",
                    "nama_regu": "ASMBG.MS10",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672685965,
                    "avg_durasi_response": 167268596.5,
                    "min_durasi_response": 1124,
                    "max_durasi_response": 1672669728,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10182,
                    "avg_durasi_recovery": 1018.2,
                    "min_durasi_recovery": 334,
                    "max_durasi_recovery": 2009,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538311,
                    "nama_posko": "POSKO ULP BOGOR KOTA",
                    "id_regu": 18911,
                    "kode_regu": "CIAPUS",
                    "nama_regu": "CIAPUS",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 37957,
                    "avg_durasi_response": 2232.764705882353,
                    "min_durasi_response": 1512,
                    "max_durasi_response": 4503,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36542106,
                    "avg_durasi_recovery": 2149535.6470588236,
                    "min_durasi_recovery": 286,
                    "max_durasi_recovery": 36528677,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521521,
                    "nama_posko": "POSKO ULP PURWOREJO",
                    "id_regu": 18305,
                    "kode_regu": "MGL.PURWOREJO",
                    "nama_regu": "MGL.PURWOREJO",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12029,
                    "avg_durasi_response": 1093.5454545454545,
                    "min_durasi_response": 576,
                    "max_durasi_response": 2021,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9396,
                    "avg_durasi_recovery": 854.1818181818181,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 2022,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535991,
                    "nama_posko": "POSKO ULP CIMAHI SELATAN",
                    "id_regu": 30178,
                    "kode_regu": "MARGAASIH.51",
                    "nama_regu": "MARGAASIH.51",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672727449,
                    "avg_durasi_response": 83636372.45,
                    "min_durasi_response": 1170,
                    "max_durasi_response": 1672697097,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 35915,
                    "avg_durasi_recovery": 1795.75,
                    "min_durasi_recovery": 840,
                    "max_durasi_recovery": 3336,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 319301,
                    "nama_posko": "POSKO ULP AMPANA",
                    "id_regu": 32570,
                    "kode_regu": "TOIMA 10.1",
                    "nama_regu": "TOIMA 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 690,
                    "avg_durasi_response": 690,
                    "min_durasi_response": 690,
                    "max_durasi_response": 690,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 782,
                    "avg_durasi_recovery": 782,
                    "min_durasi_recovery": 782,
                    "max_durasi_recovery": 782,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 114421,
                    "nama_posko": "POSKO ULP JEURAM",
                    "id_regu": 25504,
                    "kode_regu": "A BILIE 10.1",
                    "nama_regu": "A BILIE 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1931,
                    "avg_durasi_response": 482.75,
                    "min_durasi_response": 337,
                    "max_durasi_response": 609,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36528564,
                    "avg_durasi_recovery": 9132141,
                    "min_durasi_recovery": 736,
                    "max_durasi_recovery": 36525437,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 543501,
                    "nama_posko": "POSKO CILEDUK",
                    "id_regu": 14282,
                    "kode_regu": "ULC CILEDUG1",
                    "nama_regu": "ULC CILEDUG1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12389,
                    "avg_durasi_response": 1548.625,
                    "min_durasi_response": 797,
                    "max_durasi_response": 2330,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36512380,
                    "avg_durasi_recovery": 4564047.5,
                    "min_durasi_recovery": 489,
                    "max_durasi_recovery": 36504384,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 325601,
                    "nama_posko": "POSKO ULP SOPPENG",
                    "id_regu": 22085,
                    "kode_regu": "SOPPENG4",
                    "nama_regu": "SOPPENG4",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11567,
                    "avg_durasi_response": 963.9166666666666,
                    "min_durasi_response": 98,
                    "max_durasi_response": 4113,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5597,
                    "avg_durasi_recovery": 466.4166666666667,
                    "min_durasi_recovery": 197,
                    "max_durasi_recovery": 1095,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431601,
                    "nama_posko": "POSKO ULP KALABAHI",
                    "id_regu": 34725,
                    "kode_regu": "KJ ALOR KC",
                    "nama_regu": "KJ ALOR KC",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 459,
                    "avg_durasi_recovery": 459,
                    "min_durasi_recovery": 459,
                    "max_durasi_recovery": 459,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120151,
                    "nama_posko": "POSKO ULP DELITUA",
                    "id_regu": 334,
                    "kode_regu": "R.RANTING_DELITUA",
                    "nama_regu": "R.RANTING_DELITUA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 843,
                    "avg_durasi_response": 843,
                    "min_durasi_response": 843,
                    "max_durasi_response": 843,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 169,
                    "avg_durasi_recovery": 169,
                    "min_durasi_recovery": 169,
                    "max_durasi_recovery": 169,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516728,
                    "nama_posko": "POSKO ULP MUNCAR",
                    "id_regu": 17323,
                    "kode_regu": "MNCR.ULC",
                    "nama_regu": "MNCR.ULC",
                    "total": 32,
                    "total_selesai": 32,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 58909,
                    "avg_durasi_response": 1840.90625,
                    "min_durasi_response": 1083,
                    "max_durasi_response": 3136,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36528158,
                    "avg_durasi_recovery": 1141504.9375,
                    "min_durasi_recovery": 229,
                    "max_durasi_recovery": 36510663,
                    "total_dibawah_sla_recovery": 31,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 128021,
                    "nama_posko": "POSKO ULP BELAWAN",
                    "id_regu": 17507,
                    "kode_regu": "MOBILE BELAWAN5",
                    "nama_regu": "MOBILE BELAWAN5",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17390,
                    "avg_durasi_response": 828.0952380952381,
                    "min_durasi_response": 285,
                    "max_durasi_response": 2006,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18599,
                    "avg_durasi_recovery": 885.6666666666666,
                    "min_durasi_recovery": 198,
                    "max_durasi_recovery": 3543,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182601,
                    "nama_posko": "POSKO ULP BAGAN BATU",
                    "id_regu": 24456,
                    "kode_regu": "PUJUD 2",
                    "nama_regu": "PUJUD 2",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672658425,
                    "avg_durasi_response": 209082303.125,
                    "min_durasi_response": 650,
                    "max_durasi_response": 1672652531,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4699,
                    "avg_durasi_recovery": 587.375,
                    "min_durasi_recovery": 309,
                    "max_durasi_recovery": 797,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536411,
                    "nama_posko": "POSKO ULP CIKEMBAR",
                    "id_regu": 18820,
                    "kode_regu": "BJGLPNG51",
                    "nama_regu": "BJGLPNG51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672659836,
                    "avg_durasi_response": 1672659836,
                    "min_durasi_response": 1672659836,
                    "max_durasi_response": 1672659836,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 112,
                    "avg_durasi_recovery": 112,
                    "min_durasi_recovery": 112,
                    "max_durasi_recovery": 112,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 111151,
                    "nama_posko": "POSKO ULP SYIAH KUALA",
                    "id_regu": 23359,
                    "kode_regu": "11115.REGU2",
                    "nama_regu": "11115.REGU2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6748,
                    "avg_durasi_response": 1124.6666666666667,
                    "min_durasi_response": 625,
                    "max_durasi_response": 2300,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36489984,
                    "avg_durasi_recovery": 6081664,
                    "min_durasi_recovery": 564,
                    "max_durasi_recovery": 36483321,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 129011,
                    "nama_posko": "POSKO ULP SIDIKALANG",
                    "id_regu": 22829,
                    "kode_regu": "SIDIKALANG28",
                    "nama_regu": "SIDIKALANG28",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 750,
                    "avg_durasi_response": 750,
                    "min_durasi_response": 750,
                    "max_durasi_response": 750,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 639,
                    "avg_durasi_recovery": 639,
                    "min_durasi_recovery": 639,
                    "max_durasi_recovery": 639,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511234,
                    "nama_posko": "POSKO ULP BAWEAN",
                    "id_regu": 16944,
                    "kode_regu": "BAWEAN.ULC2",
                    "nama_regu": "BAWEAN.ULC2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1961,
                    "avg_durasi_response": 653.6666666666666,
                    "min_durasi_response": 546,
                    "max_durasi_response": 844,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1631,
                    "avg_durasi_recovery": 543.6666666666666,
                    "min_durasi_recovery": 490,
                    "max_durasi_recovery": 608,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 116621,
                    "nama_posko": "POSKO ULP MEUREUDU",
                    "id_regu": 25227,
                    "kode_regu": "TRIENG GADENG 10.1",
                    "nama_regu": "TRIENG GADENG 10.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12286,
                    "avg_durasi_response": 1755.142857142857,
                    "min_durasi_response": 1222,
                    "max_durasi_response": 2124,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11434,
                    "avg_durasi_recovery": 1633.4285714285713,
                    "min_durasi_recovery": 514,
                    "max_durasi_recovery": 2974,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311301,
                    "nama_posko": "POSKO ULP TOMOHON",
                    "id_regu": 28098,
                    "kode_regu": "TOMOHON 10.2",
                    "nama_regu": "TOMOHON 10.2",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41234,
                    "avg_durasi_response": 2945.285714285714,
                    "min_durasi_response": 1014,
                    "max_durasi_response": 5483,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36548048,
                    "avg_durasi_recovery": 2610574.8571428573,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36536128,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 437601,
                    "nama_posko": "POSKO ULP LABUAN BAJO",
                    "id_regu": 39037,
                    "kode_regu": "LABUAN BAJO4",
                    "nama_regu": "LABUAN BAJO4",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9554,
                    "avg_durasi_response": 2388.5,
                    "min_durasi_response": 1555,
                    "max_durasi_response": 3436,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4837,
                    "avg_durasi_recovery": 1209.25,
                    "min_durasi_recovery": 740,
                    "max_durasi_recovery": 2092,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "id_regu": 30465,
                    "kode_regu": "UPAU11",
                    "nama_regu": "UPAU11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1171,
                    "avg_durasi_response": 1171,
                    "min_durasi_response": 1171,
                    "max_durasi_response": 1171,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1329,
                    "avg_durasi_recovery": 1329,
                    "min_durasi_recovery": 1329,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534821,
                    "nama_posko": "POSKO ULP RENGASDENGKLOK",
                    "id_regu": 18764,
                    "kode_regu": "DENGKLOK52",
                    "nama_regu": "DENGKLOK52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13637,
                    "avg_durasi_response": 1515.2222222222222,
                    "min_durasi_response": 637,
                    "max_durasi_response": 2199,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36521799,
                    "avg_durasi_recovery": 4057977.6666666665,
                    "min_durasi_recovery": 456,
                    "max_durasi_recovery": 36514797,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535111,
                    "nama_posko": "POSKO ULP SUMEDANG KOTA",
                    "id_regu": 19161,
                    "kode_regu": "SUMEDANG KOTA 5.1",
                    "nama_regu": "SUMEDANG KOTA 5.1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18224,
                    "avg_durasi_response": 959.1578947368421,
                    "min_durasi_response": 469,
                    "max_durasi_response": 1568,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10330,
                    "avg_durasi_recovery": 543.6842105263158,
                    "min_durasi_recovery": 337,
                    "max_durasi_recovery": 1036,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435501,
                    "nama_posko": "POSKO ULP ADONARA",
                    "id_regu": 27447,
                    "kode_regu": "UNIT WITIHAMA",
                    "nama_regu": "UNIT WITIHAMA",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21480,
                    "avg_durasi_response": 4296,
                    "min_durasi_response": 1757,
                    "max_durasi_response": 12715,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36534269,
                    "avg_durasi_recovery": 7306853.8,
                    "min_durasi_recovery": 903,
                    "max_durasi_recovery": 36529706,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 520051,
                    "nama_posko": "POSKO ULP JUWANA",
                    "id_regu": 18402,
                    "kode_regu": "52005.JUWANA552",
                    "nama_regu": "52005.JUWANA552",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4646,
                    "avg_durasi_response": 1548.6666666666667,
                    "min_durasi_response": 1325,
                    "max_durasi_response": 1744,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2712,
                    "avg_durasi_recovery": 904,
                    "min_durasi_recovery": 295,
                    "max_durasi_recovery": 1922,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316201,
                    "nama_posko": "POSKO ULP MARISA",
                    "id_regu": 18598,
                    "kode_regu": "MRS PAGUAT",
                    "nama_regu": "MRS PAGUAT",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1221,
                    "avg_durasi_response": 610.5,
                    "min_durasi_response": 538,
                    "max_durasi_response": 683,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1116,
                    "avg_durasi_recovery": 558,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 563,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323201,
                    "nama_posko": "POSKO ULP WUA WUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42389,
                    "avg_durasi_response": 1926.7727272727273,
                    "min_durasi_response": 410,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36568274,
                    "avg_durasi_recovery": 1662194.2727272727,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 36563897,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 534111,
                    "nama_posko": "POSKO ULP PAMANUKAN",
                    "id_regu": 19652,
                    "kode_regu": "SUKAMANDI 51",
                    "nama_regu": "SUKAMANDI 51",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706465,
                    "avg_durasi_response": 278784410.8333333,
                    "min_durasi_response": 593,
                    "max_durasi_response": 1672701878,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5009,
                    "avg_durasi_recovery": 834.8333333333334,
                    "min_durasi_recovery": 467,
                    "max_durasi_recovery": 1095,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312111,
                    "nama_posko": "POSKO ULP BUNGKU",
                    "id_regu": 31158,
                    "kode_regu": "BUNGKU101",
                    "nama_regu": "BUNGKU101",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3793,
                    "avg_durasi_response": 1896.5,
                    "min_durasi_response": 1091,
                    "max_durasi_response": 2702,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1958,
                    "avg_durasi_recovery": 979,
                    "min_durasi_recovery": 185,
                    "max_durasi_recovery": 1773,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532651,
                    "nama_posko": "POSKO ULP KARANGNUNGGAL",
                    "id_regu": 19388,
                    "kode_regu": "CIBALONG 5.1",
                    "nama_regu": "CIBALONG 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 703,
                    "avg_durasi_recovery": 703,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 703,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 147601,
                    "nama_posko": "POSKO ULP MARTAPURA (UIW S2JB)",
                    "id_regu": 27677,
                    "kode_regu": "14760.PULC",
                    "nama_regu": "14760.PULC",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5006,
                    "avg_durasi_response": 1251.5,
                    "min_durasi_response": 797,
                    "max_durasi_response": 1722,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3754,
                    "avg_durasi_recovery": 938.5,
                    "min_durasi_recovery": 546,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535111,
                    "nama_posko": "POSKO ULP SUMEDANG KOTA",
                    "id_regu": 19161,
                    "kode_regu": "SUMEDANG KOTA 5.1",
                    "nama_regu": "SUMEDANG KOTA 5.1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18224,
                    "avg_durasi_response": 959.1578947368421,
                    "min_durasi_response": 469,
                    "max_durasi_response": 1568,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10330,
                    "avg_durasi_recovery": 543.6842105263158,
                    "min_durasi_recovery": 337,
                    "max_durasi_recovery": 1036,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514603,
                    "nama_posko": "POSKO ULP NGANJUK",
                    "id_regu": 0,
                    "kode_regu": "",
                    "nama_regu": "",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9780,
                    "avg_durasi_response": 1956,
                    "min_durasi_response": 1016,
                    "max_durasi_response": 2874,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5829,
                    "avg_durasi_recovery": 1165.8,
                    "min_durasi_recovery": 871,
                    "max_durasi_recovery": 1349,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 411991,
                    "nama_posko": "POSKO ULP MAKO",
                    "id_regu": 31102,
                    "kode_regu": "51 MAKO",
                    "nama_regu": "51 MAKO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 750,
                    "avg_durasi_response": 750,
                    "min_durasi_response": 750,
                    "max_durasi_response": 750,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 645,
                    "avg_durasi_recovery": 645,
                    "min_durasi_recovery": 645,
                    "max_durasi_recovery": 645,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516751,
                    "nama_posko": "POSKO ULP JAJAG",
                    "id_regu": 17289,
                    "kode_regu": "KSLR.MS6",
                    "nama_regu": "KSLR.MS6",
                    "total": 33,
                    "total_selesai": 33,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 51916,
                    "avg_durasi_response": 1573.2121212121212,
                    "min_durasi_response": 733,
                    "max_durasi_response": 2751,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21431,
                    "avg_durasi_recovery": 649.4242424242424,
                    "min_durasi_recovery": 144,
                    "max_durasi_recovery": 4097,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534751,
                    "nama_posko": "POSKO ULP KARAWANG KOTA",
                    "id_regu": 18783,
                    "kode_regu": "KRWKOTA52",
                    "nama_regu": "KRWKOTA52",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10992,
                    "avg_durasi_response": 1374,
                    "min_durasi_response": 752,
                    "max_durasi_response": 2081,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7150,
                    "avg_durasi_recovery": 893.75,
                    "min_durasi_recovery": 732,
                    "max_durasi_recovery": 1132,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131021,
                    "nama_posko": "POSKO ULP TABING",
                    "id_regu": 19796,
                    "kode_regu": "TABING02",
                    "nama_regu": "TABING02",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672718919,
                    "avg_durasi_response": 88037837.84210527,
                    "min_durasi_response": 885,
                    "max_durasi_response": 1672690607,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 219075824,
                    "avg_durasi_recovery": 11530306.52631579,
                    "min_durasi_recovery": 403,
                    "max_durasi_recovery": 36536398,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 522541,
                    "nama_posko": "POSKO ULP SLAWI",
                    "id_regu": 18219,
                    "kode_regu": "52254.A",
                    "nama_regu": "52254.A",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14717,
                    "avg_durasi_response": 1051.2142857142858,
                    "min_durasi_response": 765,
                    "max_durasi_response": 1726,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18645,
                    "avg_durasi_recovery": 1331.7857142857142,
                    "min_durasi_recovery": 431,
                    "max_durasi_recovery": 3403,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "id_regu": 32976,
                    "kode_regu": "URC TEGOWANU 2",
                    "nama_regu": "URC TEGOWANU 2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3605,
                    "avg_durasi_response": 1201.6666666666667,
                    "min_durasi_response": 1004,
                    "max_durasi_response": 1301,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2048,
                    "avg_durasi_recovery": 682.6666666666666,
                    "min_durasi_recovery": 555,
                    "max_durasi_recovery": 867,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "id_regu": 33923,
                    "kode_regu": "UNIT 2",
                    "nama_regu": "UNIT 2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2473,
                    "avg_durasi_response": 2473,
                    "min_durasi_response": 2473,
                    "max_durasi_response": 2473,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 518,
                    "avg_durasi_recovery": 518,
                    "min_durasi_recovery": 518,
                    "max_durasi_recovery": 518,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524031,
                    "nama_posko": "POSKO ULP BOYOLALI",
                    "id_regu": 18114,
                    "kode_regu": "KLN.SIMO",
                    "nama_regu": "KLN.SIMO",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6187,
                    "avg_durasi_response": 1237.4,
                    "min_durasi_response": 197,
                    "max_durasi_response": 1688,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5015,
                    "avg_durasi_recovery": 1003,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 1848,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511423,
                    "nama_posko": "POSKO ULP NGAGEL",
                    "id_regu": 17005,
                    "kode_regu": "NGGL 13",
                    "nama_regu": "NGGL 13",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27601,
                    "avg_durasi_response": 3066.777777777778,
                    "min_durasi_response": 1403,
                    "max_durasi_response": 6897,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 25322,
                    "avg_durasi_recovery": 2813.5555555555557,
                    "min_durasi_recovery": 662,
                    "max_durasi_recovery": 6382,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511021,
                    "nama_posko": "POSKO ULP PLOSO SBU",
                    "id_regu": 16908,
                    "kode_regu": "PLSOSBU.13",
                    "nama_regu": "PLSOSBU.13",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5978,
                    "avg_durasi_response": 1494.5,
                    "min_durasi_response": 1228,
                    "max_durasi_response": 1843,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2656,
                    "avg_durasi_recovery": 664,
                    "min_durasi_recovery": 572,
                    "max_durasi_recovery": 888,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522591,
                    "nama_posko": "POSKO ULP BALAPULANG",
                    "id_regu": 18231,
                    "kode_regu": "52259.B",
                    "nama_regu": "52259.B",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6674,
                    "avg_durasi_response": 1112.3333333333333,
                    "min_durasi_response": 832,
                    "max_durasi_response": 1567,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5745,
                    "avg_durasi_recovery": 957.5,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 1339,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437601,
                    "nama_posko": "POSKO ULP LABUAN BAJO",
                    "id_regu": 39037,
                    "kode_regu": "LABUAN BAJO4",
                    "nama_regu": "LABUAN BAJO4",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9554,
                    "avg_durasi_response": 2388.5,
                    "min_durasi_response": 1555,
                    "max_durasi_response": 3436,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4837,
                    "avg_durasi_recovery": 1209.25,
                    "min_durasi_recovery": 740,
                    "max_durasi_recovery": 2092,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 211001,
                    "nama_posko": "POSKO ULP KOTA",
                    "id_regu": 34262,
                    "kode_regu": "A LIMBUNG",
                    "nama_regu": "A LIMBUNG",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672689775,
                    "avg_durasi_response": 104543110.9375,
                    "min_durasi_response": 681,
                    "max_durasi_response": 1672669427,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36535960,
                    "avg_durasi_recovery": 2283497.5,
                    "min_durasi_recovery": 267,
                    "max_durasi_recovery": 36521685,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 116601,
                    "nama_posko": "POSKO ULP SIGLI",
                    "id_regu": 25219,
                    "kode_regu": "SIGLI KOTA 10.2",
                    "nama_regu": "SIGLI KOTA 10.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1236,
                    "avg_durasi_response": 1236,
                    "min_durasi_response": 1236,
                    "max_durasi_response": 1236,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 559,
                    "avg_durasi_recovery": 559,
                    "min_durasi_recovery": 559,
                    "max_durasi_recovery": 559,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "id_regu": 19261,
                    "kode_regu": "JONGGOL 5.2",
                    "nama_regu": "JONGGOL 5.2",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672731973,
                    "avg_durasi_response": 119480855.21428572,
                    "min_durasi_response": 229,
                    "max_durasi_response": 1672692242,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 36503248,
                    "avg_durasi_recovery": 2607374.8571428573,
                    "min_durasi_recovery": 133,
                    "max_durasi_recovery": 36489868,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 129051,
                    "nama_posko": "POSKO ULP KABANJAHE",
                    "id_regu": 22821,
                    "kode_regu": "KABANJAHE23",
                    "nama_regu": "KABANJAHE23",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 936,
                    "avg_durasi_response": 312,
                    "min_durasi_response": 305,
                    "max_durasi_response": 321,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 355,
                    "avg_durasi_recovery": 118.33333333333333,
                    "min_durasi_recovery": 106,
                    "max_durasi_recovery": 130,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513077,
                    "nama_posko": "POSKO ULP GONDANGLEGI",
                    "id_regu": 17180,
                    "kode_regu": "GDLGIGI.MS1",
                    "nama_regu": "GDLGIGI.MS1",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18754,
                    "avg_durasi_response": 1250.2666666666667,
                    "min_durasi_response": 762,
                    "max_durasi_response": 2034,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6306,
                    "avg_durasi_recovery": 420.4,
                    "min_durasi_recovery": 205,
                    "max_durasi_recovery": 872,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143101,
                    "nama_posko": "POSKO ULP KOTA BARU",
                    "id_regu": 17840,
                    "kode_regu": "TELANAI 107",
                    "nama_regu": "TELANAI 107",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3052,
                    "avg_durasi_response": 1526,
                    "min_durasi_response": 1442,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36506244,
                    "avg_durasi_recovery": 18253122,
                    "min_durasi_recovery": 1002,
                    "max_durasi_recovery": 36505242,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 517809,
                    "nama_posko": "POSKO ULP WARU",
                    "id_regu": 17132,
                    "kode_regu": "WARU.ULC2",
                    "nama_regu": "WARU.ULC2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23504,
                    "avg_durasi_response": 1566.9333333333334,
                    "min_durasi_response": 999,
                    "max_durasi_response": 3614,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 37289745,
                    "avg_durasi_recovery": 2485983,
                    "min_durasi_recovery": 1746,
                    "max_durasi_recovery": 36547627,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 526551,
                    "nama_posko": "POSKO ULP KARANGANYAR",
                    "id_regu": 18948,
                    "kode_regu": "567 URC KERJO",
                    "nama_regu": "567 URC KERJO",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15731,
                    "avg_durasi_response": 1966.375,
                    "min_durasi_response": 595,
                    "max_durasi_response": 3385,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9800,
                    "avg_durasi_recovery": 1225,
                    "min_durasi_recovery": 469,
                    "max_durasi_recovery": 2622,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "id_regu": 14319,
                    "kode_regu": "SUNTER ULC 2",
                    "nama_regu": "SUNTER ULC 2",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68919,
                    "avg_durasi_response": 2650.730769230769,
                    "min_durasi_response": 1143,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 127614,
                    "avg_durasi_recovery": 4908.2307692307695,
                    "min_durasi_recovery": 229,
                    "max_durasi_recovery": 19967,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 562101,
                    "nama_posko": "POSKO ULP RANGKASBITUNG",
                    "id_regu": 16201,
                    "kode_regu": "CITOREK 5.1",
                    "nama_regu": "CITOREK 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2201,
                    "avg_durasi_response": 733.6666666666666,
                    "min_durasi_response": 696,
                    "max_durasi_response": 781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3301,
                    "avg_durasi_recovery": 1100.3333333333333,
                    "min_durasi_recovery": 928,
                    "max_durasi_recovery": 1252,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 235301,
                    "nama_posko": "POSKO ULP NUNUKAN",
                    "id_regu": 39062,
                    "kode_regu": "SEI LANCANG",
                    "nama_regu": "SEI LANCANG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2428,
                    "avg_durasi_response": 2428,
                    "min_durasi_response": 2428,
                    "max_durasi_response": 2428,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 735,
                    "avg_durasi_recovery": 735,
                    "min_durasi_recovery": 735,
                    "max_durasi_recovery": 735,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "id_regu": 30703,
                    "kode_regu": "TARERN10.1",
                    "nama_regu": "TARERN10.1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15435,
                    "avg_durasi_response": 1102.5,
                    "min_durasi_response": 869,
                    "max_durasi_response": 1647,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 22195,
                    "avg_durasi_recovery": 1585.357142857143,
                    "min_durasi_recovery": 891,
                    "max_durasi_recovery": 1950,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 132251,
                    "nama_posko": "POSKO ULP SIMPANG EMPAT",
                    "id_regu": 21789,
                    "kode_regu": "KINALI",
                    "nama_regu": "KINALI",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672687900,
                    "avg_durasi_response": 418171975,
                    "min_durasi_response": 1091,
                    "max_durasi_response": 1672683012,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4205,
                    "avg_durasi_recovery": 1051.25,
                    "min_durasi_recovery": 238,
                    "max_durasi_recovery": 1690,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 546801,
                    "nama_posko": "POSKO KALIDERES",
                    "id_regu": 17539,
                    "kode_regu": "DERES 4",
                    "nama_regu": "DERES 4",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10244,
                    "avg_durasi_response": 2561,
                    "min_durasi_response": 1164,
                    "max_durasi_response": 3978,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8750,
                    "avg_durasi_recovery": 2187.5,
                    "min_durasi_recovery": 299,
                    "max_durasi_recovery": 5734,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 319501,
                    "nama_posko": "POSKO ULP LUWUK",
                    "id_regu": 32543,
                    "kode_regu": "BALANTAK10.1",
                    "nama_regu": "BALANTAK10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 867,
                    "avg_durasi_response": 867,
                    "min_durasi_response": 867,
                    "max_durasi_response": 867,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 957,
                    "avg_durasi_recovery": 957,
                    "min_durasi_recovery": 957,
                    "max_durasi_recovery": 957,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326101,
                    "nama_posko": "POSKO ULP SAWERIGADING",
                    "id_regu": 22236,
                    "kode_regu": "32613.SAWERIGADING",
                    "nama_regu": "32613.SAWERIGADING",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1471,
                    "avg_durasi_response": 1471,
                    "min_durasi_response": 1471,
                    "max_durasi_response": 1471,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 294,
                    "avg_durasi_recovery": 294,
                    "min_durasi_recovery": 294,
                    "max_durasi_recovery": 294,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538531,
                    "nama_posko": "POSKO ULP JASINGA",
                    "id_regu": 18924,
                    "kode_regu": "PARUNG PANJANG",
                    "nama_regu": "PARUNG PANJANG",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12432,
                    "avg_durasi_response": 1130.1818181818182,
                    "min_durasi_response": 541,
                    "max_durasi_response": 2572,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9398,
                    "avg_durasi_recovery": 854.3636363636364,
                    "min_durasi_recovery": 353,
                    "max_durasi_recovery": 1501,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 320401,
                    "nama_posko": "POSKO ULP PANGKEP",
                    "id_regu": 22019,
                    "kode_regu": "32040.MOBIL3",
                    "nama_regu": "32040.MOBIL3",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9989,
                    "avg_durasi_response": 1997.8,
                    "min_durasi_response": 767,
                    "max_durasi_response": 2917,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5620,
                    "avg_durasi_recovery": 1124,
                    "min_durasi_recovery": 431,
                    "max_durasi_recovery": 2582,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172201,
                    "nama_posko": "POSKO ULP BANDAR JAYA",
                    "id_regu": 24143,
                    "kode_regu": "BANDARMATARAM",
                    "nama_regu": "BANDARMATARAM",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672680693,
                    "avg_durasi_response": 152061881.1818182,
                    "min_durasi_response": 862,
                    "max_durasi_response": 1672666182,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17632,
                    "avg_durasi_recovery": 1602.909090909091,
                    "min_durasi_recovery": 851,
                    "max_durasi_recovery": 2514,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 141201,
                    "nama_posko": "POSKO ULP SUKARAME",
                    "id_regu": 5272,
                    "kode_regu": "REGU POSKO RAYON SUKARAME",
                    "nama_regu": "REGU POSKO RAYON SUKARAME",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2267,
                    "avg_durasi_response": 2267,
                    "min_durasi_response": 2267,
                    "max_durasi_response": 2267,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36532425,
                    "avg_durasi_recovery": 36532425,
                    "min_durasi_recovery": 36532425,
                    "max_durasi_recovery": 36532425,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 121177,
                    "nama_posko": "POSKO ULP TANAH JAWA",
                    "id_regu": 21277,
                    "kode_regu": "JAWA6",
                    "nama_regu": "JAWA6",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 628,
                    "avg_durasi_response": 628,
                    "min_durasi_response": 628,
                    "max_durasi_response": 628,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 478,
                    "avg_durasi_recovery": 478,
                    "min_durasi_recovery": 478,
                    "max_durasi_recovery": 478,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520051,
                    "nama_posko": "POSKO ULP JUWANA",
                    "id_regu": 18402,
                    "kode_regu": "52005.JUWANA552",
                    "nama_regu": "52005.JUWANA552",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4646,
                    "avg_durasi_response": 1548.6666666666667,
                    "min_durasi_response": 1325,
                    "max_durasi_response": 1744,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2712,
                    "avg_durasi_recovery": 904,
                    "min_durasi_recovery": 295,
                    "max_durasi_recovery": 1922,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 325301,
                    "nama_posko": "POSKO ULP RAPPANG",
                    "id_regu": 33317,
                    "kode_regu": "BARRU6",
                    "nama_regu": "BARRU6",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7002,
                    "avg_durasi_response": 2334,
                    "min_durasi_response": 1495,
                    "max_durasi_response": 3217,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 493,
                    "avg_durasi_recovery": 164.33333333333334,
                    "min_durasi_recovery": 92,
                    "max_durasi_recovery": 257,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225001,
                    "nama_posko": "POSKO ULP KUALA KAPUAS",
                    "id_regu": 21558,
                    "kode_regu": "KAPUAS15",
                    "nama_regu": "KAPUAS15",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 668,
                    "avg_durasi_response": 668,
                    "min_durasi_response": 668,
                    "max_durasi_response": 668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 947,
                    "avg_durasi_recovery": 947,
                    "min_durasi_recovery": 947,
                    "max_durasi_recovery": 947,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224001,
                    "nama_posko": "POSKO ULP PALANGKARAYA TIMUR",
                    "id_regu": 21104,
                    "kode_regu": "TIMUR 11.2",
                    "nama_regu": "TIMUR 11.2",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21186,
                    "avg_durasi_response": 1629.6923076923076,
                    "min_durasi_response": 865,
                    "max_durasi_response": 2678,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516451,
                    "avg_durasi_recovery": 2808957.769230769,
                    "min_durasi_recovery": 417,
                    "max_durasi_recovery": 36506736,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 525041,
                    "nama_posko": "POSKO ULP KEBUMEN",
                    "id_regu": 18203,
                    "kode_regu": "52504F POS WADASLINTANG",
                    "nama_regu": "52504F POS WADASLINTANG",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13381,
                    "avg_durasi_response": 955.7857142857143,
                    "min_durasi_response": 517,
                    "max_durasi_response": 2082,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6880,
                    "avg_durasi_recovery": 491.42857142857144,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 744,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514592,
                    "nama_posko": "POSKO ULP WARUJAYENG",
                    "id_regu": 17087,
                    "kode_regu": "WARU.ULC1",
                    "nama_regu": "WARU.ULC1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3349,
                    "avg_durasi_response": 1116.3333333333333,
                    "min_durasi_response": 996,
                    "max_durasi_response": 1193,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18700,
                    "avg_durasi_recovery": 6233.333333333333,
                    "min_durasi_recovery": 3894,
                    "max_durasi_recovery": 8008,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 125011,
                    "nama_posko": "POSKO ULP RANTAU KOTA",
                    "id_regu": 21858,
                    "kode_regu": "UJUNGPADANG",
                    "nama_regu": "UJUNGPADANG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 493,
                    "avg_durasi_response": 493,
                    "min_durasi_response": 493,
                    "max_durasi_response": 493,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 275,
                    "avg_durasi_recovery": 275,
                    "min_durasi_recovery": 275,
                    "max_durasi_recovery": 275,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536711,
                    "nama_posko": "POSKO ULP CIPANAS",
                    "id_regu": 32923,
                    "kode_regu": "CIPANAS.53",
                    "nama_regu": "CIPANAS.53",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2308,
                    "avg_durasi_response": 769.3333333333334,
                    "min_durasi_response": 730,
                    "max_durasi_response": 803,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2258,
                    "avg_durasi_recovery": 752.6666666666666,
                    "min_durasi_recovery": 495,
                    "max_durasi_recovery": 946,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 141201,
                    "nama_posko": "POSKO ULP SUKARAME",
                    "id_regu": 5272,
                    "kode_regu": "REGU POSKO RAYON SUKARAME",
                    "nama_regu": "REGU POSKO RAYON SUKARAME",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2267,
                    "avg_durasi_response": 2267,
                    "min_durasi_response": 2267,
                    "max_durasi_response": 2267,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36532425,
                    "avg_durasi_recovery": 36532425,
                    "min_durasi_recovery": 36532425,
                    "max_durasi_recovery": 36532425,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 182101,
                    "nama_posko": "POSKO ULP DURI",
                    "id_regu": 24476,
                    "kode_regu": "BELUTU2",
                    "nama_regu": "BELUTU2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345298668,
                    "avg_durasi_response": 278774889,
                    "min_durasi_response": 324,
                    "max_durasi_response": 1672647737,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 5779,
                    "avg_durasi_recovery": 481.5833333333333,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1293,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 416201,
                    "nama_posko": "POSKO ULP DARUBA",
                    "id_regu": 31176,
                    "kode_regu": "DARUBA 5.1",
                    "nama_regu": "DARUBA 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1185,
                    "avg_durasi_response": 1185,
                    "min_durasi_response": 1185,
                    "max_durasi_response": 1185,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 342,
                    "avg_durasi_recovery": 342,
                    "min_durasi_recovery": 342,
                    "max_durasi_recovery": 342,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511622,
                    "nama_posko": "POSKO ULP KARANG PILANG",
                    "id_regu": 37676,
                    "kode_regu": "511611.COMMANDCENTER",
                    "nama_regu": "511611.COMMANDCENTER",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6490,
                    "avg_durasi_response": 649,
                    "min_durasi_response": 399,
                    "max_durasi_response": 1182,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5704,
                    "avg_durasi_recovery": 570.4,
                    "min_durasi_recovery": 150,
                    "max_durasi_recovery": 966,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 544201,
                    "nama_posko": "POSKO PONDOK KOPI",
                    "id_regu": 8759,
                    "kode_regu": "ULCKOPI2",
                    "nama_regu": "ULCKOPI2",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345302288,
                    "avg_durasi_response": 238950163.42857143,
                    "min_durasi_response": 1184,
                    "max_durasi_response": 1672659122,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 9104,
                    "avg_durasi_recovery": 650.2857142857143,
                    "min_durasi_recovery": 243,
                    "max_durasi_recovery": 2097,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312101,
                    "nama_posko": "POSKO ULP PALU KOTA",
                    "id_regu": 18718,
                    "kode_regu": "KOTA 10.3",
                    "nama_regu": "KOTA 10.3",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21800,
                    "avg_durasi_response": 2180,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 4223,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7009,
                    "avg_durasi_recovery": 700.9,
                    "min_durasi_recovery": 341,
                    "max_durasi_recovery": 1438,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547101,
                    "nama_posko": "POSKO CONDET",
                    "id_regu": 13660,
                    "kode_regu": "REGU YANTEK CONDET 2",
                    "nama_regu": "REGU YANTEK CONDET 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672632562,
                    "avg_durasi_response": 278772093.6666667,
                    "min_durasi_response": 895,
                    "max_durasi_response": 1672624062,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 8514,
                    "avg_durasi_recovery": 1419,
                    "min_durasi_recovery": 713,
                    "max_durasi_recovery": 2636,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516033,
                    "nama_posko": "POSKO ULP KALISAT",
                    "id_regu": 17363,
                    "kode_regu": "KLSAT.ULC2",
                    "nama_regu": "KLSAT.ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4862,
                    "avg_durasi_response": 810.3333333333334,
                    "min_durasi_response": 668,
                    "max_durasi_response": 928,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2293,
                    "avg_durasi_recovery": 382.1666666666667,
                    "min_durasi_recovery": 226,
                    "max_durasi_recovery": 550,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520011,
                    "nama_posko": "POSKO ULP KUDUS KOTA",
                    "id_regu": 18377,
                    "kode_regu": "52001.KUDUSKOTA511",
                    "nama_regu": "52001.KUDUSKOTA511",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 57259,
                    "avg_durasi_response": 5205.363636363636,
                    "min_durasi_response": 1837,
                    "max_durasi_response": 8932,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73036975,
                    "avg_durasi_recovery": 6639725,
                    "min_durasi_recovery": 113,
                    "max_durasi_recovery": 36545368,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 323201,
                    "nama_posko": "POSKO ULP WUA WUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42389,
                    "avg_durasi_response": 1926.7727272727273,
                    "min_durasi_response": 410,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36568274,
                    "avg_durasi_recovery": 1662194.2727272727,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 36563897,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521531,
                    "nama_posko": "POSKO ULP KUTOARJO",
                    "id_regu": 18325,
                    "kode_regu": "MGL.KETAWANG",
                    "nama_regu": "MGL.KETAWANG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5366,
                    "avg_durasi_response": 1341.5,
                    "min_durasi_response": 1186,
                    "max_durasi_response": 1466,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2737,
                    "avg_durasi_recovery": 684.25,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 1014,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321211,
                    "nama_posko": "POSKO ULP MATTOANGING",
                    "id_regu": 18740,
                    "kode_regu": "M MOBIL 1",
                    "nama_regu": "M MOBIL 1",
                    "total": 30,
                    "total_selesai": 30,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 92471,
                    "avg_durasi_response": 3082.366666666667,
                    "min_durasi_response": 450,
                    "max_durasi_response": 6649,
                    "total_dibawah_sla_response": 30,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73070595,
                    "avg_durasi_recovery": 2435686.5,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 36527071,
                    "total_dibawah_sla_recovery": 28,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "id_regu": 19261,
                    "kode_regu": "JONGGOL 5.2",
                    "nama_regu": "JONGGOL 5.2",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672731973,
                    "avg_durasi_response": 119480855.21428572,
                    "min_durasi_response": 229,
                    "max_durasi_response": 1672692242,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 36503248,
                    "avg_durasi_recovery": 2607374.8571428573,
                    "min_durasi_recovery": 133,
                    "max_durasi_recovery": 36489868,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 126133,
                    "nama_posko": "POSKO ULP TANJUNG MORAWA",
                    "id_regu": 17678,
                    "kode_regu": "TAMORA.5.1",
                    "nama_regu": "TAMORA.5.1",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21890,
                    "avg_durasi_response": 951.7391304347826,
                    "min_durasi_response": 181,
                    "max_durasi_response": 1711,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 26802,
                    "avg_durasi_recovery": 1165.304347826087,
                    "min_durasi_recovery": 13,
                    "max_durasi_recovery": 3330,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182101,
                    "nama_posko": "POSKO ULP DURI",
                    "id_regu": 24476,
                    "kode_regu": "BELUTU2",
                    "nama_regu": "BELUTU2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345298668,
                    "avg_durasi_response": 278774889,
                    "min_durasi_response": 324,
                    "max_durasi_response": 1672647737,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 5779,
                    "avg_durasi_recovery": 481.5833333333333,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1293,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534021,
                    "nama_posko": "POSKO ULP HAURGEULIS",
                    "id_regu": 23968,
                    "kode_regu": "BNGS5.1",
                    "nama_regu": "BNGS5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2964,
                    "avg_durasi_response": 988,
                    "min_durasi_response": 913,
                    "max_durasi_response": 1048,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1939,
                    "avg_durasi_recovery": 646.3333333333334,
                    "min_durasi_recovery": 626,
                    "max_durasi_recovery": 673,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520581,
                    "nama_posko": "POSKO ULP SRAGEN",
                    "id_regu": 28737,
                    "kode_regu": "SKA 58 URC2 kota",
                    "nama_regu": "SKA 58 URC2 kota",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5540,
                    "avg_durasi_response": 923.3333333333334,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1421,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36511972,
                    "avg_durasi_recovery": 6085328.666666667,
                    "min_durasi_recovery": 877,
                    "max_durasi_recovery": 36506731,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 113331,
                    "nama_posko": "POSKO ULP PEUREULAK",
                    "id_regu": 37177,
                    "kode_regu": "RANTAU PANJANG 10.2",
                    "nama_regu": "RANTAU PANJANG 10.2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2426,
                    "avg_durasi_response": 1213,
                    "min_durasi_response": 829,
                    "max_durasi_response": 1597,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1580,
                    "avg_durasi_recovery": 790,
                    "min_durasi_recovery": 607,
                    "max_durasi_recovery": 973,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143101,
                    "nama_posko": "POSKO ULP KOTA BARU",
                    "id_regu": 17840,
                    "kode_regu": "TELANAI 107",
                    "nama_regu": "TELANAI 107",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3052,
                    "avg_durasi_response": 1526,
                    "min_durasi_response": 1442,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36506244,
                    "avg_durasi_recovery": 18253122,
                    "min_durasi_recovery": 1002,
                    "max_durasi_recovery": 36505242,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 516022,
                    "nama_posko": "POSKO ULP LUMAJANG",
                    "id_regu": 17269,
                    "kode_regu": "LMJG.ULC2",
                    "nama_regu": "LMJG.ULC2",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672687774,
                    "avg_durasi_response": 167268777.4,
                    "min_durasi_response": 1094,
                    "max_durasi_response": 1672670824,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4838,
                    "avg_durasi_recovery": 483.8,
                    "min_durasi_recovery": 287,
                    "max_durasi_recovery": 804,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543801,
                    "nama_posko": "POSKO BINTARO",
                    "id_regu": 15097,
                    "kode_regu": "ULC CILEDUG3",
                    "nama_regu": "ULC CILEDUG3",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18730,
                    "avg_durasi_response": 4682.5,
                    "min_durasi_response": 2508,
                    "max_durasi_response": 9463,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73097406,
                    "avg_durasi_recovery": 18274351.5,
                    "min_durasi_recovery": 806,
                    "max_durasi_recovery": 36549625,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 317401,
                    "nama_posko": "POSKO ULP BOLMUT",
                    "id_regu": 32044,
                    "kode_regu": "BOROKO 01",
                    "nama_regu": "BOROKO 01",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2730,
                    "avg_durasi_response": 1365,
                    "min_durasi_response": 1129,
                    "max_durasi_response": 1601,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1454,
                    "avg_durasi_recovery": 727,
                    "min_durasi_recovery": 653,
                    "max_durasi_recovery": 801,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532311,
                    "nama_posko": "POSKO ULP CIAMIS",
                    "id_regu": 30505,
                    "kode_regu": "PANAWANGAN 5.2 ",
                    "nama_regu": "PANAWANGAN 5.2 ",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4444,
                    "avg_durasi_response": 1111,
                    "min_durasi_response": 707,
                    "max_durasi_response": 1817,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2730,
                    "avg_durasi_recovery": 682.5,
                    "min_durasi_recovery": 499,
                    "max_durasi_recovery": 824,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534751,
                    "nama_posko": "POSKO ULP KARAWANG KOTA",
                    "id_regu": 18783,
                    "kode_regu": "KRWKOTA52",
                    "nama_regu": "KRWKOTA52",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10992,
                    "avg_durasi_response": 1374,
                    "min_durasi_response": 752,
                    "max_durasi_response": 2081,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7150,
                    "avg_durasi_recovery": 893.75,
                    "min_durasi_recovery": 732,
                    "max_durasi_recovery": 1132,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521091,
                    "nama_posko": "POSKO ULP YOGYAKARTA KOTA",
                    "id_regu": 37424,
                    "kode_regu": "YANDAL JOGJA 11",
                    "nama_regu": "YANDAL JOGJA 11",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52575,
                    "avg_durasi_response": 3755.3571428571427,
                    "min_durasi_response": 1686,
                    "max_durasi_response": 6295,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17872,
                    "avg_durasi_recovery": 1276.5714285714287,
                    "min_durasi_recovery": 606,
                    "max_durasi_recovery": 2726,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535751,
                    "nama_posko": "POSKO ULP KOPO",
                    "id_regu": 17937,
                    "kode_regu": "KOPO 52",
                    "nama_regu": "KOPO 52",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26651,
                    "avg_durasi_response": 2050.076923076923,
                    "min_durasi_response": 657,
                    "max_durasi_response": 3680,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17275,
                    "avg_durasi_recovery": 1328.8461538461538,
                    "min_durasi_recovery": 269,
                    "max_durasi_recovery": 3699,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522011,
                    "nama_posko": "POSKO ULP PURWOKERTO KOTA",
                    "id_regu": 28257,
                    "kode_regu": "52201.URC2",
                    "nama_regu": "52201.URC2",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18125,
                    "avg_durasi_response": 1394.2307692307693,
                    "min_durasi_response": 802,
                    "max_durasi_response": 2146,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 19394,
                    "avg_durasi_recovery": 1491.8461538461538,
                    "min_durasi_recovery": 437,
                    "max_durasi_recovery": 2183,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516523,
                    "nama_posko": "POSKO ULP ASEMBAGUS",
                    "id_regu": 17312,
                    "kode_regu": "ASMBG.MS10",
                    "nama_regu": "ASMBG.MS10",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672685965,
                    "avg_durasi_response": 167268596.5,
                    "min_durasi_response": 1124,
                    "max_durasi_response": 1672669728,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10182,
                    "avg_durasi_recovery": 1018.2,
                    "min_durasi_recovery": 334,
                    "max_durasi_recovery": 2009,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 315501,
                    "nama_posko": "POSKO ULP KOTARAYA",
                    "id_regu": 39659,
                    "kode_regu": "KOTARAYA URC1",
                    "nama_regu": "KOTARAYA URC1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3320,
                    "avg_durasi_response": 3320,
                    "min_durasi_response": 3320,
                    "max_durasi_response": 3320,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 963,
                    "avg_durasi_recovery": 963,
                    "min_durasi_recovery": 963,
                    "max_durasi_recovery": 963,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514535,
                    "nama_posko": "POSKO ULP JOMBANG",
                    "id_regu": 17103,
                    "kode_regu": "JOMBG.ULC2",
                    "nama_regu": "JOMBG.ULC2",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7609,
                    "avg_durasi_response": 1521.8,
                    "min_durasi_response": 754,
                    "max_durasi_response": 2750,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9402,
                    "avg_durasi_recovery": 1880.4,
                    "min_durasi_recovery": 170,
                    "max_durasi_recovery": 4275,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "id_regu": 29770,
                    "kode_regu": "OESAO KJ PARITI",
                    "nama_regu": "OESAO KJ PARITI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11180,
                    "avg_durasi_response": 1597.142857142857,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2084,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8470,
                    "avg_durasi_recovery": 1210,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 1803,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112241,
                    "nama_posko": "POSKO ULP PANTONLABU",
                    "id_regu": 25233,
                    "kode_regu": "Langkahan 10.1",
                    "nama_regu": "Langkahan 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3142,
                    "avg_durasi_response": 785.5,
                    "min_durasi_response": 440,
                    "max_durasi_response": 1639,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4337,
                    "avg_durasi_recovery": 1084.25,
                    "min_durasi_recovery": 739,
                    "max_durasi_recovery": 1419,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326501,
                    "nama_posko": "POSKO ULP TOMONI",
                    "id_regu": 22226,
                    "kode_regu": "32650.TOMONI",
                    "nama_regu": "32650.TOMONI",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11611,
                    "avg_durasi_response": 1290.111111111111,
                    "min_durasi_response": 606,
                    "max_durasi_response": 2362,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36575720,
                    "avg_durasi_recovery": 4063968.888888889,
                    "min_durasi_recovery": 423,
                    "max_durasi_recovery": 36561530,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536111,
                    "nama_posko": "POSKO ULP SUKABUMI KOTA",
                    "id_regu": 18793,
                    "kode_regu": "SKBMKOTA 51",
                    "nama_regu": "SKBMKOTA 51",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672660402,
                    "avg_durasi_response": 72724365.30434783,
                    "min_durasi_response": 570,
                    "max_durasi_response": 1672642433,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36530574,
                    "avg_durasi_recovery": 1588285.8260869565,
                    "min_durasi_recovery": 397,
                    "max_durasi_recovery": 36503469,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 525511,
                    "nama_posko": "POSKO ULP DEMAK",
                    "id_regu": 18178,
                    "kode_regu": "URC DEMAK 1 ( B ) ",
                    "nama_regu": "URC DEMAK 1 ( B ) ",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672703606,
                    "avg_durasi_response": 98394329.76470588,
                    "min_durasi_response": 1438,
                    "max_durasi_response": 1672668731,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 13376,
                    "avg_durasi_recovery": 786.8235294117648,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 2287,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431501,
                    "nama_posko": "POSKO ULP KEFAMENANU",
                    "id_regu": 28485,
                    "kode_regu": "KEFA 02",
                    "nama_regu": "KEFA 02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23450,
                    "avg_durasi_response": 1954.1666666666667,
                    "min_durasi_response": 756,
                    "max_durasi_response": 4376,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36553423,
                    "avg_durasi_recovery": 3046118.5833333335,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36541346,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 320101,
                    "nama_posko": "POSKO ULP KAREBOSI",
                    "id_regu": 18746,
                    "kode_regu": "K MOBIL 1",
                    "nama_regu": "K MOBIL 1",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 47176,
                    "avg_durasi_response": 2051.1304347826085,
                    "min_durasi_response": 554,
                    "max_durasi_response": 4693,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 146062982,
                    "avg_durasi_recovery": 6350564.434782608,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36512050,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 544201,
                    "nama_posko": "POSKO PONDOK KOPI",
                    "id_regu": 8759,
                    "kode_regu": "ULCKOPI2",
                    "nama_regu": "ULCKOPI2",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345302288,
                    "avg_durasi_response": 238950163.42857143,
                    "min_durasi_response": 1184,
                    "max_durasi_response": 1672659122,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 9104,
                    "avg_durasi_recovery": 650.2857142857143,
                    "min_durasi_recovery": 243,
                    "max_durasi_recovery": 2097,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537111,
                    "nama_posko": "POSKO ULP BEKASI KOTA",
                    "id_regu": 17811,
                    "kode_regu": "KOTA 52",
                    "nama_regu": "KOTA 52",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672627139,
                    "avg_durasi_response": 278771189.8333333,
                    "min_durasi_response": 814,
                    "max_durasi_response": 1672620707,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 15277,
                    "avg_durasi_recovery": 2546.1666666666665,
                    "min_durasi_recovery": 452,
                    "max_durasi_recovery": 7573,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172801,
                    "nama_posko": "POSKO ULP SUKADANA (LAMPUNG)",
                    "id_regu": 23757,
                    "kode_regu": "SUKADANA",
                    "nama_regu": "SUKADANA",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17572,
                    "avg_durasi_response": 1952.4444444444443,
                    "min_durasi_response": 1431,
                    "max_durasi_response": 2760,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12409,
                    "avg_durasi_recovery": 1378.7777777777778,
                    "min_durasi_recovery": 741,
                    "max_durasi_recovery": 1977,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 124144,
                    "nama_posko": "POSKO ULP GUNUNGTUA",
                    "id_regu": 21295,
                    "kode_regu": "GUNUNGTUA1",
                    "nama_regu": "GUNUNGTUA1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3864,
                    "avg_durasi_response": 1932,
                    "min_durasi_response": 410,
                    "max_durasi_response": 3454,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 601,
                    "avg_durasi_recovery": 300.5,
                    "min_durasi_recovery": 109,
                    "max_durasi_recovery": 492,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143901,
                    "nama_posko": "POSKO ULP SABAK",
                    "id_regu": 29347,
                    "kode_regu": "SABAK 204",
                    "nama_regu": "SABAK 204",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1220,
                    "avg_durasi_response": 1220,
                    "min_durasi_response": 1220,
                    "max_durasi_response": 1220,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 896,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 896,
                    "max_durasi_recovery": 896,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 147301,
                    "nama_posko": "POSKO ULP LUBUK LINGGAU",
                    "id_regu": 27687,
                    "kode_regu": "14730.KBTL",
                    "nama_regu": "14730.KBTL",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2276,
                    "avg_durasi_response": 2276,
                    "min_durasi_response": 2276,
                    "max_durasi_response": 2276,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 850,
                    "avg_durasi_recovery": 850,
                    "min_durasi_recovery": 850,
                    "max_durasi_recovery": 850,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182101,
                    "nama_posko": "POSKO ULP DURI",
                    "id_regu": 24476,
                    "kode_regu": "BELUTU2",
                    "nama_regu": "BELUTU2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345298668,
                    "avg_durasi_response": 278774889,
                    "min_durasi_response": 324,
                    "max_durasi_response": 1672647737,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 5779,
                    "avg_durasi_recovery": 481.5833333333333,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1293,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134521,
                    "nama_posko": "POSKO ULP PAYAKUMBUH",
                    "id_regu": 21689,
                    "kode_regu": "PILADANG",
                    "nama_regu": "PILADANG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1404,
                    "avg_durasi_response": 1404,
                    "min_durasi_response": 1404,
                    "max_durasi_response": 1404,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2240,
                    "avg_durasi_recovery": 2240,
                    "min_durasi_recovery": 2240,
                    "max_durasi_recovery": 2240,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231201,
                    "nama_posko": "POSKO ULP KOTA BANGUN",
                    "id_regu": 39199,
                    "kode_regu": "Kotabangun 82",
                    "nama_regu": "Kotabangun 82",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9066,
                    "avg_durasi_response": 3022,
                    "min_durasi_response": 1906,
                    "max_durasi_response": 4276,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2824,
                    "avg_durasi_recovery": 941.3333333333334,
                    "min_durasi_recovery": 905,
                    "max_durasi_recovery": 962,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "id_regu": 13075,
                    "kode_regu": "GIA-182",
                    "nama_regu": "GIA-182",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5156,
                    "avg_durasi_response": 1718.6666666666667,
                    "min_durasi_response": 1570,
                    "max_durasi_response": 1873,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12301,
                    "avg_durasi_recovery": 4100.333333333333,
                    "min_durasi_recovery": 1919,
                    "max_durasi_recovery": 7749,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511223,
                    "nama_posko": "POSKO ULP BENJENG",
                    "id_regu": 16930,
                    "kode_regu": "BENJENG 16",
                    "nama_regu": "BENJENG 16",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6290,
                    "avg_durasi_response": 1048.3333333333333,
                    "min_durasi_response": 820,
                    "max_durasi_response": 1671,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10488,
                    "avg_durasi_recovery": 1748,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 3035,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323201,
                    "nama_posko": "POSKO ULP WUA WUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42389,
                    "avg_durasi_response": 1926.7727272727273,
                    "min_durasi_response": 410,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36568274,
                    "avg_durasi_recovery": 1662194.2727272727,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 36563897,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535211,
                    "nama_posko": "POSKO ULP MAJALENGKA",
                    "id_regu": 19175,
                    "kode_regu": "BANTARUJEG 5.1",
                    "nama_regu": "BANTARUJEG 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672665463,
                    "avg_durasi_response": 238952209,
                    "min_durasi_response": 555,
                    "max_durasi_response": 1672660474,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3680,
                    "avg_durasi_recovery": 525.7142857142857,
                    "min_durasi_recovery": 391,
                    "max_durasi_recovery": 771,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 223301,
                    "nama_posko": "POSKO ULP SATUI",
                    "id_regu": 20961,
                    "kode_regu": "SUDAN12",
                    "nama_regu": "SUDAN12",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1461,
                    "avg_durasi_response": 1461,
                    "min_durasi_response": 1461,
                    "max_durasi_response": 1461,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 700,
                    "avg_durasi_recovery": 700,
                    "min_durasi_recovery": 700,
                    "max_durasi_recovery": 700,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "id_regu": 17104,
                    "kode_regu": "SARI 13",
                    "nama_regu": "SARI 13",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672646790,
                    "avg_durasi_response": 238949541.42857143,
                    "min_durasi_response": 525,
                    "max_durasi_response": 1672641655,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 18439,
                    "avg_durasi_recovery": 2634.1428571428573,
                    "min_durasi_recovery": 220,
                    "max_durasi_recovery": 8095,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534031,
                    "nama_posko": "POSKO ULP INDRAMAYU KOTA",
                    "id_regu": 23967,
                    "kode_regu": "LHBN5.1",
                    "nama_regu": "LHBN5.1",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672697852,
                    "avg_durasi_response": 104543615.75,
                    "min_durasi_response": 452,
                    "max_durasi_response": 1672681900,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109508494,
                    "avg_durasi_recovery": 6844280.875,
                    "min_durasi_recovery": 183,
                    "max_durasi_recovery": 36505787,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 534111,
                    "nama_posko": "POSKO ULP PAMANUKAN",
                    "id_regu": 19652,
                    "kode_regu": "SUKAMANDI 51",
                    "nama_regu": "SUKAMANDI 51",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706465,
                    "avg_durasi_response": 278784410.8333333,
                    "min_durasi_response": 593,
                    "max_durasi_response": 1672701878,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5009,
                    "avg_durasi_recovery": 834.8333333333334,
                    "min_durasi_recovery": 467,
                    "max_durasi_recovery": 1095,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525511,
                    "nama_posko": "POSKO ULP DEMAK",
                    "id_regu": 18178,
                    "kode_regu": "URC DEMAK 1 ( B ) ",
                    "nama_regu": "URC DEMAK 1 ( B ) ",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672703606,
                    "avg_durasi_response": 98394329.76470588,
                    "min_durasi_response": 1438,
                    "max_durasi_response": 1672668731,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 13376,
                    "avg_durasi_recovery": 786.8235294117648,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 2287,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541301,
                    "nama_posko": "POSKO CEMPAKA PUTIH",
                    "id_regu": 14218,
                    "kode_regu": "PUTIH2",
                    "nama_regu": "PUTIH2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29997,
                    "avg_durasi_response": 1999.8,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 5251,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36520613,
                    "avg_durasi_recovery": 2434707.533333333,
                    "min_durasi_recovery": 95,
                    "max_durasi_recovery": 36509095,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 325501,
                    "nama_posko": "POSKO ULP PANGSID",
                    "id_regu": 22090,
                    "kode_regu": "32550.PANGSID1",
                    "nama_regu": "32550.PANGSID1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 39892,
                    "avg_durasi_response": 2849.4285714285716,
                    "min_durasi_response": 365,
                    "max_durasi_response": 10177,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 16850,
                    "avg_durasi_recovery": 1203.5714285714287,
                    "min_durasi_recovery": 74,
                    "max_durasi_recovery": 3711,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541201,
                    "nama_posko": "POSKO GROGOL ( DISJAYA )",
                    "id_regu": 13619,
                    "kode_regu": "GROGOL01",
                    "nama_regu": "GROGOL01",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2067,
                    "avg_durasi_response": 2067,
                    "min_durasi_response": 2067,
                    "max_durasi_response": 2067,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4299,
                    "avg_durasi_recovery": 4299,
                    "min_durasi_recovery": 4299,
                    "max_durasi_recovery": 4299,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181101,
                    "nama_posko": "POSKO ULP PEKANBARU KOTA TIMUR",
                    "id_regu": 37738,
                    "kode_regu": "Dirgantar1",
                    "nama_regu": "Dirgantar1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17464,
                    "avg_durasi_response": 1940.4444444444443,
                    "min_durasi_response": 859,
                    "max_durasi_response": 3671,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7587,
                    "avg_durasi_recovery": 843,
                    "min_durasi_recovery": 456,
                    "max_durasi_recovery": 1213,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 415501,
                    "nama_posko": "POSKO ULP WEDA",
                    "id_regu": 31034,
                    "kode_regu": "MOTOR WEDA 5.3",
                    "nama_regu": "MOTOR WEDA 5.3",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9682,
                    "avg_durasi_response": 2420.5,
                    "min_durasi_response": 1872,
                    "max_durasi_response": 2754,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36510517,
                    "avg_durasi_recovery": 9127629.25,
                    "min_durasi_recovery": 851,
                    "max_durasi_recovery": 36503919,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 517901,
                    "nama_posko": "POSKO ULP AMBUNTEN",
                    "id_regu": 24416,
                    "kode_regu": "AMBUNTEN.KJ1",
                    "nama_regu": "AMBUNTEN.KJ1",
                    "total": 64,
                    "total_selesai": 64,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345455686,
                    "avg_durasi_response": 52272745.09375,
                    "min_durasi_response": 232,
                    "max_durasi_response": 1672690963,
                    "total_dibawah_sla_response": 62,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 78669796,
                    "avg_durasi_recovery": 1229215.5625,
                    "min_durasi_recovery": 85,
                    "max_durasi_recovery": 36520993,
                    "total_dibawah_sla_recovery": 36,
                    "total_diatas_sla_recovery": 28
                },
                {
                    "id_posko": 181601,
                    "nama_posko": "POSKO ULP PASIR PANGARAIAN",
                    "id_regu": 19749,
                    "kode_regu": "DALUDALU",
                    "nama_regu": "DALUDALU",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6731,
                    "avg_durasi_response": 2243.6666666666665,
                    "min_durasi_response": 1182,
                    "max_durasi_response": 2880,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36977629,
                    "avg_durasi_recovery": 12325876.333333334,
                    "min_durasi_recovery": 4573,
                    "max_durasi_recovery": 36513969,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 514055,
                    "nama_posko": "POSKO ULP SRENGAT",
                    "id_regu": 31484,
                    "kode_regu": "SRENGAT14",
                    "nama_regu": "SRENGAT14",
                    "total": 33,
                    "total_selesai": 33,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 37699,
                    "avg_durasi_response": 1142.3939393939395,
                    "min_durasi_response": 682,
                    "max_durasi_response": 2072,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 541299,
                    "avg_durasi_recovery": 16403,
                    "min_durasi_recovery": 427,
                    "max_durasi_recovery": 94236,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 521051,
                    "nama_posko": "POSKO ULP WONOSARI",
                    "id_regu": 13427,
                    "kode_regu": "YOG.GUNUNG 1",
                    "nama_regu": "YOG.GUNUNG 1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672728284,
                    "avg_durasi_response": 88038330.73684211,
                    "min_durasi_response": 724,
                    "max_durasi_response": 1672667319,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 25045,
                    "avg_durasi_recovery": 1318.157894736842,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 3080,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221201,
                    "nama_posko": "POSKO ULP BANJARBARU",
                    "id_regu": 34838,
                    "kode_regu": "BJB.16",
                    "nama_regu": "BJB.16",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 79359,
                    "avg_durasi_response": 4176.789473684211,
                    "min_durasi_response": 1676,
                    "max_durasi_response": 9697,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73585703,
                    "avg_durasi_recovery": 3872931.736842105,
                    "min_durasi_recovery": 333,
                    "max_durasi_recovery": 36542390,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 132271,
                    "nama_posko": "POSKO ULP KOTO TUO",
                    "id_regu": 21735,
                    "kode_regu": "KOTOTUO",
                    "nama_regu": "KOTOTUO",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4900,
                    "avg_durasi_response": 1633.3333333333333,
                    "min_durasi_response": 1178,
                    "max_durasi_response": 2410,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8972,
                    "avg_durasi_recovery": 2990.6666666666665,
                    "min_durasi_recovery": 2763,
                    "max_durasi_recovery": 3303,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 442301,
                    "nama_posko": "POSKO ULP EMPANG",
                    "id_regu": 24917,
                    "kode_regu": "KJ MARONGE",
                    "nama_regu": "KJ MARONGE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1831,
                    "avg_durasi_response": 610.3333333333334,
                    "min_durasi_response": 570,
                    "max_durasi_response": 676,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1755,
                    "avg_durasi_recovery": 585,
                    "min_durasi_recovery": 531,
                    "max_durasi_recovery": 629,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113321,
                    "nama_posko": "POSKO ULP IDI",
                    "id_regu": 37176,
                    "kode_regu": "IDI 10.2",
                    "nama_regu": "IDI 10.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8287,
                    "avg_durasi_response": 1183.857142857143,
                    "min_durasi_response": 959,
                    "max_durasi_response": 1736,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7808,
                    "avg_durasi_recovery": 1115.4285714285713,
                    "min_durasi_recovery": 644,
                    "max_durasi_recovery": 1630,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516044,
                    "nama_posko": "POSKO ULP RAMBI PUJI",
                    "id_regu": 17366,
                    "kode_regu": "RMBPJI.MS1",
                    "nama_regu": "RMBPJI.MS1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672670320,
                    "avg_durasi_response": 167267032,
                    "min_durasi_response": 1010,
                    "max_durasi_response": 1672657070,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10290,
                    "avg_durasi_recovery": 1029,
                    "min_durasi_recovery": 393,
                    "max_durasi_recovery": 3921,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535921,
                    "nama_posko": "POSKO ULP CILILIN",
                    "id_regu": 19306,
                    "kode_regu": "CILILIN 5.1",
                    "nama_regu": "CILILIN 5.1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11762,
                    "avg_durasi_response": 904.7692307692307,
                    "min_durasi_response": 633,
                    "max_durasi_response": 1316,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9633,
                    "avg_durasi_recovery": 741,
                    "min_durasi_recovery": 288,
                    "max_durasi_recovery": 1043,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 412801,
                    "nama_posko": "POSKO ULP SAKETA",
                    "id_regu": 25956,
                    "kode_regu": "41280 SAKETA",
                    "nama_regu": "41280 SAKETA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1258,
                    "avg_durasi_response": 1258,
                    "min_durasi_response": 1258,
                    "max_durasi_response": 1258,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1060,
                    "avg_durasi_recovery": 1060,
                    "min_durasi_recovery": 1060,
                    "max_durasi_recovery": 1060,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562301,
                    "nama_posko": "POSKO ULP MALINGPING",
                    "id_regu": 16231,
                    "kode_regu": "CILOGRANG 5.1",
                    "nama_regu": "CILOGRANG 5.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5639,
                    "avg_durasi_response": 1409.75,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1759,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4107,
                    "avg_durasi_recovery": 1026.75,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 1572,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231001,
                    "nama_posko": "POSKO ULP SAMARINDA KOTA",
                    "id_regu": 33723,
                    "kode_regu": "KOTA 8.2",
                    "nama_regu": "KOTA 8.2",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70460,
                    "avg_durasi_response": 3355.2380952380954,
                    "min_durasi_response": 1144,
                    "max_durasi_response": 7599,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36521599,
                    "avg_durasi_recovery": 1739123.761904762,
                    "min_durasi_recovery": 229,
                    "max_durasi_recovery": 36494408,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 126166,
                    "nama_posko": "POSKO ULP RAMPAH",
                    "id_regu": 17688,
                    "kode_regu": "RAMPAH.5.1",
                    "nama_regu": "RAMPAH.5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2447,
                    "avg_durasi_response": 407.8333333333333,
                    "min_durasi_response": 327,
                    "max_durasi_response": 552,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 991,
                    "avg_durasi_recovery": 165.16666666666666,
                    "min_durasi_recovery": 81,
                    "max_durasi_recovery": 224,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112271,
                    "nama_posko": "POSKO ULP SAMALANGA",
                    "id_regu": 18029,
                    "kode_regu": "SAMALANGA 10.1",
                    "nama_regu": "SAMALANGA 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2199,
                    "avg_durasi_response": 549.75,
                    "min_durasi_response": 481,
                    "max_durasi_response": 608,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2647,
                    "avg_durasi_recovery": 661.75,
                    "min_durasi_recovery": 594,
                    "max_durasi_recovery": 726,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532511,
                    "nama_posko": "POSKO ULP RAJAPOLAH",
                    "id_regu": 30761,
                    "kode_regu": "PANJALU 5.2",
                    "nama_regu": "PANJALU 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 778,
                    "avg_durasi_response": 778,
                    "min_durasi_response": 778,
                    "max_durasi_response": 778,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 175,
                    "avg_durasi_recovery": 175,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 175,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311401,
                    "nama_posko": "POSKO ULP TONDANO",
                    "id_regu": 30696,
                    "kode_regu": "KOMBI 10.1",
                    "nama_regu": "KOMBI 10.1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672661163,
                    "avg_durasi_response": 209082645.375,
                    "min_durasi_response": 566,
                    "max_durasi_response": 1672656417,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17643,
                    "avg_durasi_recovery": 2205.375,
                    "min_durasi_recovery": 951,
                    "max_durasi_recovery": 3155,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524531,
                    "nama_posko": "POSKO ULP KEDUNGWUNI",
                    "id_regu": 24636,
                    "kode_regu": "52453G",
                    "nama_regu": "52453G",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672697095,
                    "avg_durasi_response": 334539419,
                    "min_durasi_response": 1100,
                    "max_durasi_response": 1672690999,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4407,
                    "avg_durasi_recovery": 881.4,
                    "min_durasi_recovery": 697,
                    "max_durasi_recovery": 1262,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443201,
                    "nama_posko": "POSKO ULP DOMPU",
                    "id_regu": 24499,
                    "kode_regu": "GAHU",
                    "nama_regu": "GAHU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4954,
                    "avg_durasi_response": 2477,
                    "min_durasi_response": 1527,
                    "max_durasi_response": 3427,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2258,
                    "avg_durasi_recovery": 1129,
                    "min_durasi_recovery": 482,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566101,
                    "nama_posko": "POSKO CIKOKOL",
                    "id_regu": 16316,
                    "kode_regu": "ULCCIKOKOL03",
                    "nama_regu": "ULCCIKOKOL03",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22918,
                    "avg_durasi_response": 2291.8,
                    "min_durasi_response": 183,
                    "max_durasi_response": 4611,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36515096,
                    "avg_durasi_recovery": 3651509.6,
                    "min_durasi_recovery": 102,
                    "max_durasi_recovery": 36491583,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 221501,
                    "nama_posko": "POSKO ULP MARABAHAN",
                    "id_regu": 28609,
                    "kode_regu": "BERANGAS11-MOBILE",
                    "nama_regu": "BERANGAS11-MOBILE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4130,
                    "avg_durasi_response": 1376.6666666666667,
                    "min_durasi_response": 902,
                    "max_durasi_response": 2118,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36492125,
                    "avg_durasi_recovery": 12164041.666666666,
                    "min_durasi_recovery": 839,
                    "max_durasi_recovery": 36489988,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 181141,
                    "nama_posko": "POSKO ULP UJUNG BATU",
                    "id_regu": 26559,
                    "kode_regu": "UJUNG BATU",
                    "nama_regu": "UJUNG BATU",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 31582,
                    "avg_durasi_response": 2871.090909090909,
                    "min_durasi_response": 1115,
                    "max_durasi_response": 4819,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36548756,
                    "avg_durasi_recovery": 3322614.1818181816,
                    "min_durasi_recovery": 491,
                    "max_durasi_recovery": 36539318,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 515421,
                    "nama_posko": "POSKO ULP PACITAN",
                    "id_regu": 21233,
                    "kode_regu": "PACITAN POSTEGALOMBO",
                    "nama_regu": "PACITAN POSTEGALOMBO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3495,
                    "avg_durasi_response": 1747.5,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2275,
                    "avg_durasi_recovery": 1137.5,
                    "min_durasi_recovery": 1084,
                    "max_durasi_recovery": 1191,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534251,
                    "nama_posko": "POSKO ULP SUBANG",
                    "id_regu": 19642,
                    "kode_regu": "CAGAK 51",
                    "nama_regu": "CAGAK 51",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4667,
                    "avg_durasi_response": 666.7142857142857,
                    "min_durasi_response": 466,
                    "max_durasi_response": 1300,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36504098,
                    "avg_durasi_recovery": 5214871.142857143,
                    "min_durasi_recovery": 754,
                    "max_durasi_recovery": 36498761,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 183031,
                    "nama_posko": "POSKO ULP TANJUNG UBAN",
                    "id_regu": 19600,
                    "kode_regu": "YANDAL01",
                    "nama_regu": "YANDAL01",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 830,
                    "avg_durasi_response": 830,
                    "min_durasi_response": 830,
                    "max_durasi_response": 830,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 457,
                    "avg_durasi_recovery": 457,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 457,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538731,
                    "nama_posko": "POSKO ULP SAWANGAN",
                    "id_regu": 18840,
                    "kode_regu": "PARUNG",
                    "nama_regu": "PARUNG",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42106,
                    "avg_durasi_response": 2339.222222222222,
                    "min_durasi_response": 1274,
                    "max_durasi_response": 4899,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21060,
                    "avg_durasi_recovery": 1170,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 2685,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561101,
                    "nama_posko": "POSKO ULP SERANG KOTA",
                    "id_regu": 16240,
                    "kode_regu": "BAROS 5.1",
                    "nama_regu": "BAROS 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2424,
                    "avg_durasi_response": 1212,
                    "min_durasi_response": 1032,
                    "max_durasi_response": 1392,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2142,
                    "avg_durasi_recovery": 1071,
                    "min_durasi_recovery": 996,
                    "max_durasi_recovery": 1146,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173001,
                    "nama_posko": "POSKO ULP BUMI ABUNG",
                    "id_regu": 25336,
                    "kode_regu": "PROPAU",
                    "nama_regu": "PROPAU",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17117,
                    "avg_durasi_response": 1711.7,
                    "min_durasi_response": 800,
                    "max_durasi_response": 3543,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12960,
                    "avg_durasi_recovery": 1296,
                    "min_durasi_recovery": 682,
                    "max_durasi_recovery": 2097,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516077,
                    "nama_posko": "POSKO ULP TANGGUL",
                    "id_regu": 17261,
                    "kode_regu": "TGGL.ULC1",
                    "nama_regu": "TGGL.ULC1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8597,
                    "avg_durasi_response": 1432.8333333333333,
                    "min_durasi_response": 1029,
                    "max_durasi_response": 1948,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3342,
                    "avg_durasi_recovery": 557,
                    "min_durasi_recovery": 319,
                    "max_durasi_recovery": 805,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521041,
                    "nama_posko": "POSKO ULP SEDAYU",
                    "id_regu": 28600,
                    "kode_regu": "YOG.BANTAR3",
                    "nama_regu": "YOG.BANTAR3",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 53751,
                    "avg_durasi_response": 2829,
                    "min_durasi_response": 1046,
                    "max_durasi_response": 5951,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 22138,
                    "avg_durasi_recovery": 1165.157894736842,
                    "min_durasi_recovery": 363,
                    "max_durasi_recovery": 4190,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182401,
                    "nama_posko": "POSKO ULP SELATPANJANG",
                    "id_regu": 36163,
                    "kode_regu": "TANJUNGSAMAK",
                    "nama_regu": "TANJUNGSAMAK",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1742,
                    "avg_durasi_response": 871,
                    "min_durasi_response": 773,
                    "max_durasi_response": 969,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2671,
                    "avg_durasi_recovery": 1335.5,
                    "min_durasi_recovery": 1298,
                    "max_durasi_recovery": 1373,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513563,
                    "nama_posko": "POSKO ULP PROBOLINGGO",
                    "id_regu": 17223,
                    "kode_regu": "PROBO.MS12",
                    "nama_regu": "PROBO.MS12",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686514,
                    "avg_durasi_response": 238955216.2857143,
                    "min_durasi_response": 670,
                    "max_durasi_response": 1672680386,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36513809,
                    "avg_durasi_recovery": 5216258.428571428,
                    "min_durasi_recovery": 133,
                    "max_durasi_recovery": 36506646,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 517304,
                    "nama_posko": "POSKO ULP BANGKALAN",
                    "id_regu": 23016,
                    "kode_regu": "BKLN.ULC1",
                    "nama_regu": "BKLN.ULC1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19004,
                    "avg_durasi_response": 1357.4285714285713,
                    "min_durasi_response": 479,
                    "max_durasi_response": 2960,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 74646351,
                    "avg_durasi_recovery": 5331882.214285715,
                    "min_durasi_recovery": 2362,
                    "max_durasi_recovery": 36501214,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 143501,
                    "nama_posko": "POSKO ULP BULIAN",
                    "id_regu": 37384,
                    "kode_regu": "POSKO BAHAR 1",
                    "nama_regu": "POSKO BAHAR 1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1442,
                    "avg_durasi_response": 1442,
                    "min_durasi_response": 1442,
                    "max_durasi_response": 1442,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 781,
                    "avg_durasi_recovery": 781,
                    "min_durasi_recovery": 781,
                    "max_durasi_recovery": 781,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 223201,
                    "nama_posko": "POSKO ULP BATULICIN",
                    "id_regu": 30925,
                    "kode_regu": "ULDSMPNHN",
                    "nama_regu": "ULDSMPNHN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1022,
                    "avg_durasi_response": 1022,
                    "min_durasi_response": 1022,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 998,
                    "avg_durasi_recovery": 998,
                    "min_durasi_recovery": 998,
                    "max_durasi_recovery": 998,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516717,
                    "nama_posko": "POSKO ULP ROGOJAMPI",
                    "id_regu": 799,
                    "kode_regu": "RGJMP.6",
                    "nama_regu": "RGJMP.6",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 78430,
                    "avg_durasi_response": 2904.814814814815,
                    "min_durasi_response": 986,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 27,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109657913,
                    "avg_durasi_recovery": 4061404.185185185,
                    "min_durasi_recovery": 186,
                    "max_durasi_recovery": 36563473,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 315301,
                    "nama_posko": "POSKO ULP BANGKIR",
                    "id_regu": 39661,
                    "kode_regu": "BANGKIR URC1",
                    "nama_regu": "BANGKIR URC1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 505,
                    "avg_durasi_response": 505,
                    "min_durasi_response": 505,
                    "max_durasi_response": 505,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 953,
                    "avg_durasi_recovery": 953,
                    "min_durasi_recovery": 953,
                    "max_durasi_recovery": 953,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533711,
                    "nama_posko": "POSKO ULP CILIMUS",
                    "id_regu": 19289,
                    "kode_regu": "JALAKSANA 5.1",
                    "nama_regu": "JALAKSANA 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5307,
                    "avg_durasi_response": 1769,
                    "min_durasi_response": 1425,
                    "max_durasi_response": 1942,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1565,
                    "avg_durasi_recovery": 521.6666666666666,
                    "min_durasi_recovery": 331,
                    "max_durasi_recovery": 630,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 545301,
                    "nama_posko": "POSKO MARUNDA",
                    "id_regu": 13651,
                    "kode_regu": "REGU YANTEK UNGU 3",
                    "nama_regu": "REGU YANTEK UNGU 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42358,
                    "avg_durasi_response": 3025.5714285714284,
                    "min_durasi_response": 1701,
                    "max_durasi_response": 6501,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 56806,
                    "avg_durasi_recovery": 4057.5714285714284,
                    "min_durasi_recovery": 153,
                    "max_durasi_recovery": 17684,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184501,
                    "nama_posko": "POSKO ULP AIR MOLEK",
                    "id_regu": 20313,
                    "kode_regu": "MOLEK 10",
                    "nama_regu": "MOLEK 10",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9738,
                    "avg_durasi_response": 749.0769230769231,
                    "min_durasi_response": 632,
                    "max_durasi_response": 1135,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8306,
                    "avg_durasi_recovery": 638.9230769230769,
                    "min_durasi_recovery": 362,
                    "max_durasi_recovery": 944,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112291,
                    "nama_posko": "POSKO ULP TAKENGON",
                    "id_regu": 37473,
                    "kode_regu": "OWAQ10.1",
                    "nama_regu": "OWAQ10.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4616,
                    "avg_durasi_response": 769.3333333333334,
                    "min_durasi_response": 546,
                    "max_durasi_response": 1044,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4627,
                    "avg_durasi_recovery": 771.1666666666666,
                    "min_durasi_recovery": 502,
                    "max_durasi_recovery": 969,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523011,
                    "nama_posko": "POSKO ULP SEMARANG TENGAH",
                    "id_regu": 33196,
                    "kode_regu": "52301H",
                    "nama_regu": "52301H",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672732733,
                    "avg_durasi_response": 139394394.41666666,
                    "min_durasi_response": 2373,
                    "max_durasi_response": 1672657238,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10175,
                    "avg_durasi_recovery": 847.9166666666666,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 2290,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161301,
                    "nama_posko": "POSKO ULP TOBOALI",
                    "id_regu": 28596,
                    "kode_regu": "YANTEK14",
                    "nama_regu": "YANTEK14",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 769,
                    "avg_durasi_response": 769,
                    "min_durasi_response": 769,
                    "max_durasi_response": 769,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 821,
                    "avg_durasi_recovery": 821,
                    "min_durasi_recovery": 821,
                    "max_durasi_recovery": 821,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "id_regu": 32976,
                    "kode_regu": "URC TEGOWANU 2",
                    "nama_regu": "URC TEGOWANU 2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3605,
                    "avg_durasi_response": 1201.6666666666667,
                    "min_durasi_response": 1004,
                    "max_durasi_response": 1301,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2048,
                    "avg_durasi_recovery": 682.6666666666666,
                    "min_durasi_recovery": 555,
                    "max_durasi_recovery": 867,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "id_regu": 39837,
                    "kode_regu": "BIAK12",
                    "nama_regu": "BIAK12",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7285,
                    "avg_durasi_response": 1457,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3695,
                    "avg_durasi_recovery": 739,
                    "min_durasi_recovery": 287,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173801,
                    "nama_posko": "POSKO ULP LIWA",
                    "id_regu": 24616,
                    "kode_regu": "PUGUNG",
                    "nama_regu": "PUGUNG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5753,
                    "avg_durasi_response": 5753,
                    "min_durasi_response": 5753,
                    "max_durasi_response": 5753,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 691,
                    "avg_durasi_recovery": 691,
                    "min_durasi_recovery": 691,
                    "max_durasi_recovery": 691,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532651,
                    "nama_posko": "POSKO ULP KARANGNUNGGAL",
                    "id_regu": 19388,
                    "kode_regu": "CIBALONG 5.1",
                    "nama_regu": "CIBALONG 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 703,
                    "avg_durasi_recovery": 703,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 703,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120151,
                    "nama_posko": "POSKO ULP DELITUA",
                    "id_regu": 334,
                    "kode_regu": "R.RANTING_DELITUA",
                    "nama_regu": "R.RANTING_DELITUA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 843,
                    "avg_durasi_response": 843,
                    "min_durasi_response": 843,
                    "max_durasi_response": 843,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 169,
                    "avg_durasi_recovery": 169,
                    "min_durasi_recovery": 169,
                    "max_durasi_recovery": 169,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561401,
                    "nama_posko": "POSKO ULP CIKANDE",
                    "id_regu": 16307,
                    "kode_regu": "PONTANG 5.1",
                    "nama_regu": "PONTANG 5.1",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15164,
                    "avg_durasi_response": 1378.5454545454545,
                    "min_durasi_response": 898,
                    "max_durasi_response": 1886,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9363,
                    "avg_durasi_recovery": 851.1818181818181,
                    "min_durasi_recovery": 291,
                    "max_durasi_recovery": 1825,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520571,
                    "nama_posko": "POSKO ULP PALUR",
                    "id_regu": 32896,
                    "kode_regu": "SKA PALUR 574",
                    "nama_regu": "SKA PALUR 574",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1286,
                    "avg_durasi_response": 1286,
                    "min_durasi_response": 1286,
                    "max_durasi_response": 1286,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1934,
                    "avg_durasi_recovery": 1934,
                    "min_durasi_recovery": 1934,
                    "max_durasi_recovery": 1934,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524521,
                    "nama_posko": "POSKO ULP BATANG",
                    "id_regu": 18148,
                    "kode_regu": "52452E LIMPUNG 1",
                    "nama_regu": "52452E LIMPUNG 1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14282,
                    "avg_durasi_response": 1190.1666666666667,
                    "min_durasi_response": 561,
                    "max_durasi_response": 2576,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73006115,
                    "avg_durasi_recovery": 6083842.916666667,
                    "min_durasi_recovery": 100,
                    "max_durasi_recovery": 36508272,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 131061,
                    "nama_posko": "POSKO ULP SICINCIN",
                    "id_regu": 29960,
                    "kode_regu": "AMPALU 2",
                    "nama_regu": "AMPALU 2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5825,
                    "avg_durasi_response": 832.1428571428571,
                    "min_durasi_response": 717,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9582,
                    "avg_durasi_recovery": 1368.857142857143,
                    "min_durasi_recovery": 1093,
                    "max_durasi_recovery": 1543,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 129061,
                    "nama_posko": "POSKO ULP PANCURBATU",
                    "id_regu": 17692,
                    "kode_regu": "BATU.5.1",
                    "nama_regu": "BATU.5.1",
                    "total": 38,
                    "total_selesai": 38,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15319,
                    "avg_durasi_response": 403.13157894736844,
                    "min_durasi_response": 172,
                    "max_durasi_response": 1186,
                    "total_dibawah_sla_response": 38,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 24905,
                    "avg_durasi_recovery": 655.3947368421053,
                    "min_durasi_recovery": 132,
                    "max_durasi_recovery": 4153,
                    "total_dibawah_sla_recovery": 38,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517203,
                    "nama_posko": "POSKO ULP SAMPANG",
                    "id_regu": 17150,
                    "kode_regu": "KJ TORJUN",
                    "nama_regu": "KJ TORJUN",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672665396,
                    "avg_durasi_response": 119476099.71428572,
                    "min_durasi_response": 692,
                    "max_durasi_response": 1672653713,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 157486,
                    "avg_durasi_recovery": 11249,
                    "min_durasi_recovery": 1008,
                    "max_durasi_recovery": 59718,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "id_regu": 28601,
                    "kode_regu": "YOG.URC SLEMAN 3",
                    "nama_regu": "YOG.URC SLEMAN 3",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672780451,
                    "avg_durasi_response": 139398370.91666666,
                    "min_durasi_response": 2416,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 36519474,
                    "avg_durasi_recovery": 3043289.5,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 36504508,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 514066,
                    "nama_posko": "POSKO ULP PARE",
                    "id_regu": 17212,
                    "kode_regu": "PARE ULC",
                    "nama_regu": "PARE ULC",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22734,
                    "avg_durasi_response": 1420.875,
                    "min_durasi_response": 512,
                    "max_durasi_response": 2463,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 52156,
                    "avg_durasi_recovery": 3259.75,
                    "min_durasi_recovery": 399,
                    "max_durasi_recovery": 14925,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566601,
                    "nama_posko": "POSKO TELUK NAGA",
                    "id_regu": 16264,
                    "kode_regu": "ULCSPATAN1",
                    "nama_regu": "ULCSPATAN1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2403,
                    "avg_durasi_response": 1201.5,
                    "min_durasi_response": 922,
                    "max_durasi_response": 1481,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17261,
                    "avg_durasi_recovery": 8630.5,
                    "min_durasi_recovery": 6775,
                    "max_durasi_recovery": 10486,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537421,
                    "nama_posko": "POSKO ULP MUSTIKA JAYA",
                    "id_regu": 26779,
                    "kode_regu": "MUSTIKA 53",
                    "nama_regu": "MUSTIKA 53",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23285,
                    "avg_durasi_response": 1012.3913043478261,
                    "min_durasi_response": 626,
                    "max_durasi_response": 2348,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 218247,
                    "avg_durasi_recovery": 9489,
                    "min_durasi_recovery": 201,
                    "max_durasi_recovery": 87935,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 329301,
                    "nama_posko": "POSKO ULP MAJENE",
                    "id_regu": 22262,
                    "kode_regu": "TINAMBUNG 11",
                    "nama_regu": "TINAMBUNG 11",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12393,
                    "avg_durasi_response": 1377,
                    "min_durasi_response": 518,
                    "max_durasi_response": 2646,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36548414,
                    "avg_durasi_recovery": 4060934.888888889,
                    "min_durasi_recovery": 204,
                    "max_durasi_recovery": 36539295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536411,
                    "nama_posko": "POSKO ULP CIKEMBAR",
                    "id_regu": 18820,
                    "kode_regu": "BJGLPNG51",
                    "nama_regu": "BJGLPNG51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672659836,
                    "avg_durasi_response": 1672659836,
                    "min_durasi_response": 1672659836,
                    "max_durasi_response": 1672659836,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 112,
                    "avg_durasi_recovery": 112,
                    "min_durasi_recovery": 112,
                    "max_durasi_recovery": 112,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133361,
                    "nama_posko": "POSKO ULP SITIUNG",
                    "id_regu": 21811,
                    "kode_regu": "SUNGAITAMBANG",
                    "nama_regu": "SUNGAITAMBANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2145,
                    "avg_durasi_response": 1072.5,
                    "min_durasi_response": 1070,
                    "max_durasi_response": 1075,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2304,
                    "avg_durasi_recovery": 1152,
                    "min_durasi_recovery": 922,
                    "max_durasi_recovery": 1382,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 421801,
                    "nama_posko": "POSKO ULP JAYAPURA",
                    "id_regu": 39804,
                    "kode_regu": "JAYAPURA12",
                    "nama_regu": "JAYAPURA12",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15169,
                    "avg_durasi_response": 1685.4444444444443,
                    "min_durasi_response": 976,
                    "max_durasi_response": 3355,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9698,
                    "avg_durasi_recovery": 1077.5555555555557,
                    "min_durasi_recovery": 508,
                    "max_durasi_recovery": 1650,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538611,
                    "nama_posko": "POSKO ULP CITEUREUP",
                    "id_regu": 19268,
                    "kode_regu": "CITEUREUP5.1",
                    "nama_regu": "CITEUREUP5.1",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20519,
                    "avg_durasi_response": 1865.3636363636363,
                    "min_durasi_response": 996,
                    "max_durasi_response": 2832,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36544978,
                    "avg_durasi_recovery": 3322270.727272727,
                    "min_durasi_recovery": 745,
                    "max_durasi_recovery": 36531294,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 511010,
                    "nama_posko": "POSKO ULP INDRAPURA SBY",
                    "id_regu": 37675,
                    "kode_regu": "511010.COMMANDCENTER",
                    "nama_regu": "511010.COMMANDCENTER",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3943,
                    "avg_durasi_response": 1314.3333333333333,
                    "min_durasi_response": 1116,
                    "max_durasi_response": 1449,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1694,
                    "avg_durasi_recovery": 564.6666666666666,
                    "min_durasi_recovery": 262,
                    "max_durasi_recovery": 730,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173401,
                    "nama_posko": "POSKO ULP PULUNG KENCANA",
                    "id_regu": 25696,
                    "kode_regu": "PANARAGAN",
                    "nama_regu": "PANARAGAN",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27344,
                    "avg_durasi_response": 1519.111111111111,
                    "min_durasi_response": 611,
                    "max_durasi_response": 4002,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 30248,
                    "avg_durasi_recovery": 1680.4444444444443,
                    "min_durasi_recovery": 888,
                    "max_durasi_recovery": 2377,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 433501,
                    "nama_posko": "POSKO ULP SUMBA BARAT",
                    "id_regu": 32297,
                    "kode_regu": "ANAKALANG",
                    "nama_regu": "ANAKALANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5614,
                    "avg_durasi_response": 2807,
                    "min_durasi_response": 1622,
                    "max_durasi_response": 3992,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3513,
                    "avg_durasi_recovery": 1756.5,
                    "min_durasi_recovery": 615,
                    "max_durasi_recovery": 2898,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525061,
                    "nama_posko": "POSKO ULP SIDAREJA",
                    "id_regu": 21352,
                    "kode_regu": "52506D URC KAWUNGANTEN",
                    "nama_regu": "52506D URC KAWUNGANTEN",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6316,
                    "avg_durasi_response": 1263.2,
                    "min_durasi_response": 907,
                    "max_durasi_response": 1967,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2273,
                    "avg_durasi_recovery": 454.6,
                    "min_durasi_recovery": 144,
                    "max_durasi_recovery": 1017,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535711,
                    "nama_posko": "POSKO ULP UJUNGBERUNG",
                    "id_regu": 33322,
                    "kode_regu": "CILEUNYI 51",
                    "nama_regu": "CILEUNYI 51",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13084,
                    "avg_durasi_response": 2180.6666666666665,
                    "min_durasi_response": 582,
                    "max_durasi_response": 3877,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5294,
                    "avg_durasi_recovery": 882.3333333333334,
                    "min_durasi_recovery": 690,
                    "max_durasi_recovery": 1088,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224801,
                    "nama_posko": "POSKO ULP KUALA PEMBUANG",
                    "id_regu": 21115,
                    "kode_regu": "K. PEMBUANG 11.1",
                    "nama_regu": "K. PEMBUANG 11.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 771,
                    "avg_durasi_response": 771,
                    "min_durasi_response": 771,
                    "max_durasi_response": 771,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 749,
                    "avg_durasi_recovery": 749,
                    "min_durasi_recovery": 749,
                    "max_durasi_recovery": 749,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133311,
                    "nama_posko": "POSKO ULP SOLOK",
                    "id_regu": 32219,
                    "kode_regu": "SOLOK2",
                    "nama_regu": "SOLOK2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2740,
                    "avg_durasi_response": 913.3333333333334,
                    "min_durasi_response": 787,
                    "max_durasi_response": 1112,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6407,
                    "avg_durasi_recovery": 2135.6666666666665,
                    "min_durasi_recovery": 1905,
                    "max_durasi_recovery": 2459,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515432,
                    "nama_posko": "POSKO ULP TRENGGALEK",
                    "id_regu": 25205,
                    "kode_regu": "TRENGGALEK PANGGUL",
                    "nama_regu": "TRENGGALEK PANGGUL",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8799,
                    "avg_durasi_response": 1759.8,
                    "min_durasi_response": 1338,
                    "max_durasi_response": 2382,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8513,
                    "avg_durasi_recovery": 1702.6,
                    "min_durasi_recovery": 1115,
                    "max_durasi_recovery": 1979,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537111,
                    "nama_posko": "POSKO ULP BEKASI KOTA",
                    "id_regu": 17811,
                    "kode_regu": "KOTA 52",
                    "nama_regu": "KOTA 52",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672627139,
                    "avg_durasi_response": 278771189.8333333,
                    "min_durasi_response": 814,
                    "max_durasi_response": 1672620707,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 15277,
                    "avg_durasi_recovery": 2546.1666666666665,
                    "min_durasi_recovery": 452,
                    "max_durasi_recovery": 7573,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511212,
                    "nama_posko": "POSKO ULP SIDAYU",
                    "id_regu": 16936,
                    "kode_regu": "SIDAYU 13",
                    "nama_regu": "SIDAYU 13",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18924,
                    "avg_durasi_response": 822.7826086956521,
                    "min_durasi_response": 366,
                    "max_durasi_response": 1294,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36530410,
                    "avg_durasi_recovery": 1588278.6956521738,
                    "min_durasi_recovery": 444,
                    "max_durasi_recovery": 36507704,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 526511,
                    "nama_posko": "POSKO ULP SUKOHARDJO",
                    "id_regu": 18960,
                    "kode_regu": "543 Bekonang",
                    "nama_regu": "543 Bekonang",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 58895,
                    "avg_durasi_response": 3680.9375,
                    "min_durasi_response": 1415,
                    "max_durasi_response": 7615,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36527249,
                    "avg_durasi_recovery": 2282953.0625,
                    "min_durasi_recovery": 162,
                    "max_durasi_recovery": 36516058,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 552304,
                    "nama_posko": "POSKO ULP KARANGASEM",
                    "id_regu": 13078,
                    "kode_regu": "KRS-285",
                    "nama_regu": "KRS-285",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719950,
                    "avg_durasi_response": 128670765.38461539,
                    "min_durasi_response": 1254,
                    "max_durasi_response": 1672691013,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36772383,
                    "avg_durasi_recovery": 2828644.846153846,
                    "min_durasi_recovery": 946,
                    "max_durasi_recovery": 36492631,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 173701,
                    "nama_posko": "POSKO ULP BLAMBANGAN UMPU",
                    "id_regu": 24045,
                    "kode_regu": "PISANGBARU",
                    "nama_regu": "PISANGBARU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6952,
                    "avg_durasi_response": 3476,
                    "min_durasi_response": 3215,
                    "max_durasi_response": 3737,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1623,
                    "avg_durasi_recovery": 811.5,
                    "min_durasi_recovery": 798,
                    "max_durasi_recovery": 825,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312101,
                    "nama_posko": "POSKO ULP PALU KOTA",
                    "id_regu": 18718,
                    "kode_regu": "KOTA 10.3",
                    "nama_regu": "KOTA 10.3",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21800,
                    "avg_durasi_response": 2180,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 4223,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7009,
                    "avg_durasi_recovery": 700.9,
                    "min_durasi_recovery": 341,
                    "max_durasi_recovery": 1438,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511622,
                    "nama_posko": "POSKO ULP KARANG PILANG",
                    "id_regu": 37676,
                    "kode_regu": "511611.COMMANDCENTER",
                    "nama_regu": "511611.COMMANDCENTER",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6490,
                    "avg_durasi_response": 649,
                    "min_durasi_response": 399,
                    "max_durasi_response": 1182,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5704,
                    "avg_durasi_recovery": 570.4,
                    "min_durasi_recovery": 150,
                    "max_durasi_recovery": 966,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532511,
                    "nama_posko": "POSKO ULP RAJAPOLAH",
                    "id_regu": 30761,
                    "kode_regu": "PANJALU 5.2",
                    "nama_regu": "PANJALU 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 778,
                    "avg_durasi_response": 778,
                    "min_durasi_response": 778,
                    "max_durasi_response": 778,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 175,
                    "avg_durasi_recovery": 175,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 175,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441201,
                    "nama_posko": "POSKO ULP SELONG",
                    "id_regu": 23139,
                    "kode_regu": "UP.MASBAGIK",
                    "nama_regu": "UP.MASBAGIK",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27146,
                    "avg_durasi_response": 2714.6,
                    "min_durasi_response": 1747,
                    "max_durasi_response": 4525,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11159,
                    "avg_durasi_recovery": 1115.9,
                    "min_durasi_recovery": 297,
                    "max_durasi_recovery": 2256,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443301,
                    "nama_posko": "POSKO ULP WOHA",
                    "id_regu": 29044,
                    "kode_regu": "SAMPUNGU1",
                    "nama_regu": "SAMPUNGU1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 420,
                    "avg_durasi_response": 420,
                    "min_durasi_response": 420,
                    "max_durasi_response": 420,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 351,
                    "avg_durasi_recovery": 351,
                    "min_durasi_recovery": 351,
                    "max_durasi_recovery": 351,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131011,
                    "nama_posko": "POSKO ULP BELANTI",
                    "id_regu": 19793,
                    "kode_regu": "BELANTI02",
                    "nama_regu": "BELANTI02",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18582,
                    "avg_durasi_response": 1429.3846153846155,
                    "min_durasi_response": 805,
                    "max_durasi_response": 2995,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73065447,
                    "avg_durasi_recovery": 5620419,
                    "min_durasi_recovery": 780,
                    "max_durasi_recovery": 36564192,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 522601,
                    "nama_posko": "POSKO ULP RANDUDONGKAL",
                    "id_regu": 28797,
                    "kode_regu": "52260.F",
                    "nama_regu": "52260.F",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5366,
                    "avg_durasi_response": 1341.5,
                    "min_durasi_response": 986,
                    "max_durasi_response": 1932,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1775,
                    "avg_durasi_recovery": 443.75,
                    "min_durasi_recovery": 275,
                    "max_durasi_recovery": 546,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 123144,
                    "nama_posko": "POSKO ULP TARUTUNG",
                    "id_regu": 35888,
                    "kode_regu": "ADIANKOTING5",
                    "nama_regu": "ADIANKOTING5",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 686,
                    "avg_durasi_response": 686,
                    "min_durasi_response": 686,
                    "max_durasi_response": 686,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1069,
                    "avg_durasi_recovery": 1069,
                    "min_durasi_recovery": 1069,
                    "max_durasi_recovery": 1069,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435001,
                    "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "id_regu": 27437,
                    "kode_regu": "LELA",
                    "nama_regu": "LELA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6252,
                    "avg_durasi_response": 1563,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1732,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5361,
                    "avg_durasi_recovery": 1340.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1967,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515419,
                    "nama_posko": "POSKO ULP BALONG",
                    "id_regu": 24199,
                    "kode_regu": "PNG.MOBIL.16",
                    "nama_regu": "PNG.MOBIL.16",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 911,
                    "avg_durasi_response": 455.5,
                    "min_durasi_response": 325,
                    "max_durasi_response": 586,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 479,
                    "avg_durasi_recovery": 239.5,
                    "min_durasi_recovery": 163,
                    "max_durasi_recovery": 316,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112241,
                    "nama_posko": "POSKO ULP PANTONLABU",
                    "id_regu": 25233,
                    "kode_regu": "Langkahan 10.1",
                    "nama_regu": "Langkahan 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3142,
                    "avg_durasi_response": 785.5,
                    "min_durasi_response": 440,
                    "max_durasi_response": 1639,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4337,
                    "avg_durasi_recovery": 1084.25,
                    "min_durasi_recovery": 739,
                    "max_durasi_recovery": 1419,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520061,
                    "nama_posko": "POSKO ULP REMBANG",
                    "id_regu": 18391,
                    "kode_regu": "52006.REMBANG564",
                    "nama_regu": "52006.REMBANG564",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20107,
                    "avg_durasi_response": 2234.1111111111113,
                    "min_durasi_response": 971,
                    "max_durasi_response": 4900,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533033,
                    "avg_durasi_recovery": 4059225.888888889,
                    "min_durasi_recovery": 506,
                    "max_durasi_recovery": 36525313,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 235201,
                    "nama_posko": "POSKO ULP TARAKAN",
                    "id_regu": 19657,
                    "kode_regu": "UNIT2",
                    "nama_regu": "UNIT2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3060,
                    "avg_durasi_response": 3060,
                    "min_durasi_response": 3060,
                    "max_durasi_response": 3060,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 686,
                    "avg_durasi_recovery": 686,
                    "min_durasi_recovery": 686,
                    "max_durasi_recovery": 686,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "id_regu": 13699,
                    "kode_regu": "CRCSULC 2",
                    "nama_regu": "CRCSULC 2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30862,
                    "avg_durasi_response": 2057.4666666666667,
                    "min_durasi_response": 824,
                    "max_durasi_response": 7918,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14716,
                    "avg_durasi_recovery": 981.0666666666667,
                    "min_durasi_recovery": 92,
                    "max_durasi_recovery": 2239,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327401,
                    "nama_posko": "POSKO ULP BANTAENG",
                    "id_regu": 37817,
                    "kode_regu": "UNIT 8 LOKA",
                    "nama_regu": "UNIT 8 LOKA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1085,
                    "avg_durasi_response": 1085,
                    "min_durasi_response": 1085,
                    "max_durasi_response": 1085,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1938,
                    "avg_durasi_recovery": 1938,
                    "min_durasi_recovery": 1938,
                    "max_durasi_recovery": 1938,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316301,
                    "nama_posko": "POSKO ULP KWANDANG",
                    "id_regu": 38858,
                    "kode_regu": "KWD URC1",
                    "nama_regu": "KWD URC1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4278,
                    "avg_durasi_response": 1426,
                    "min_durasi_response": 1356,
                    "max_durasi_response": 1505,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4228,
                    "avg_durasi_recovery": 1409.3333333333333,
                    "min_durasi_recovery": 1214,
                    "max_durasi_recovery": 1558,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 423101,
                    "nama_posko": "POSKO ULP SORONG KOTA",
                    "id_regu": 39757,
                    "kode_regu": "SORONG 11",
                    "nama_regu": "SORONG 11",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672664156,
                    "avg_durasi_response": 111510943.73333333,
                    "min_durasi_response": 708,
                    "max_durasi_response": 1672645747,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 73010746,
                    "avg_durasi_recovery": 4867383.066666666,
                    "min_durasi_recovery": 399,
                    "max_durasi_recovery": 36504729,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 324301,
                    "nama_posko": "POSKO ULP PEKKABATA",
                    "id_regu": 22285,
                    "kode_regu": "PEKKABATA5",
                    "nama_regu": "PEKKABATA5",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4268,
                    "avg_durasi_response": 4268,
                    "min_durasi_response": 4268,
                    "max_durasi_response": 4268,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 267,
                    "avg_durasi_recovery": 267,
                    "min_durasi_recovery": 267,
                    "max_durasi_recovery": 267,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322501,
                    "nama_posko": "POSKO ULP PARIA",
                    "id_regu": 22131,
                    "kode_regu": "UNIT.KERA",
                    "nama_regu": "UNIT.KERA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1266,
                    "avg_durasi_response": 1266,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1266,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 56,
                    "avg_durasi_recovery": 56,
                    "min_durasi_recovery": 56,
                    "max_durasi_recovery": 56,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522061,
                    "nama_posko": "POSKO ULP AJIBARANG",
                    "id_regu": 26446,
                    "kode_regu": "CILONGOK",
                    "nama_regu": "CILONGOK",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5413,
                    "avg_durasi_response": 1353.25,
                    "min_durasi_response": 1032,
                    "max_durasi_response": 1797,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6632,
                    "avg_durasi_recovery": 1658,
                    "min_durasi_recovery": 1338,
                    "max_durasi_recovery": 2068,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521561,
                    "nama_posko": "POSKO ULP PARAKAN",
                    "id_regu": 33951,
                    "kode_regu": "MGL.URC2 PARAKAN",
                    "nama_regu": "MGL.URC2 PARAKAN",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4167,
                    "avg_durasi_response": 1389,
                    "min_durasi_response": 1342,
                    "max_durasi_response": 1422,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2227,
                    "avg_durasi_recovery": 742.3333333333334,
                    "min_durasi_recovery": 497,
                    "max_durasi_recovery": 894,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523531,
                    "nama_posko": "POSKO ULP UNGARAN",
                    "id_regu": 10814,
                    "kode_regu": "LAGA532",
                    "nama_regu": "LAGA532",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18233,
                    "avg_durasi_response": 1519.4166666666667,
                    "min_durasi_response": 1067,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 47166,
                    "avg_durasi_recovery": 3930.5,
                    "min_durasi_recovery": 747,
                    "max_durasi_recovery": 11784,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535321,
                    "nama_posko": "POSKO ULP SOREANG",
                    "id_regu": 18857,
                    "kode_regu": "SOREANG51",
                    "nama_regu": "SOREANG51",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22338,
                    "avg_durasi_response": 1116.9,
                    "min_durasi_response": 469,
                    "max_durasi_response": 2354,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36524309,
                    "avg_durasi_recovery": 1826215.45,
                    "min_durasi_recovery": 153,
                    "max_durasi_recovery": 36509682,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 537311,
                    "nama_posko": "POSKO ULP MEDAN SATRIA",
                    "id_regu": 17787,
                    "kode_regu": "MEDAN.53",
                    "nama_regu": "MEDAN.53",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1584,
                    "avg_durasi_response": 792,
                    "min_durasi_response": 717,
                    "max_durasi_response": 867,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2658,
                    "avg_durasi_recovery": 1329,
                    "min_durasi_recovery": 1264,
                    "max_durasi_recovery": 1394,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "id_regu": 13699,
                    "kode_regu": "CRCSULC 2",
                    "nama_regu": "CRCSULC 2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30862,
                    "avg_durasi_response": 2057.4666666666667,
                    "min_durasi_response": 824,
                    "max_durasi_response": 7918,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14716,
                    "avg_durasi_recovery": 981.0666666666667,
                    "min_durasi_recovery": 92,
                    "max_durasi_recovery": 2239,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443401,
                    "nama_posko": "POSKO ULP BIMA KOTA",
                    "id_regu": 30156,
                    "kode_regu": "ULC BIMA",
                    "nama_regu": "ULC BIMA",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10238,
                    "avg_durasi_response": 1279.75,
                    "min_durasi_response": 720,
                    "max_durasi_response": 2546,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4095,
                    "avg_durasi_recovery": 511.875,
                    "min_durasi_recovery": 293,
                    "max_durasi_recovery": 970,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532311,
                    "nama_posko": "POSKO ULP CIAMIS",
                    "id_regu": 30505,
                    "kode_regu": "PANAWANGAN 5.2 ",
                    "nama_regu": "PANAWANGAN 5.2 ",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4444,
                    "avg_durasi_response": 1111,
                    "min_durasi_response": 707,
                    "max_durasi_response": 1817,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2730,
                    "avg_durasi_recovery": 682.5,
                    "min_durasi_recovery": 499,
                    "max_durasi_recovery": 824,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532651,
                    "nama_posko": "POSKO ULP KARANGNUNGGAL",
                    "id_regu": 19388,
                    "kode_regu": "CIBALONG 5.1",
                    "nama_regu": "CIBALONG 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 703,
                    "avg_durasi_recovery": 703,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 703,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182501,
                    "nama_posko": "POSKO ULP DUMAI KOTA",
                    "id_regu": 26725,
                    "kode_regu": "POSKORPT2",
                    "nama_regu": "POSKORPT2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672678920,
                    "avg_durasi_response": 152061720,
                    "min_durasi_response": 515,
                    "max_durasi_response": 1672667733,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36505604,
                    "avg_durasi_recovery": 3318691.272727273,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 36499288,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 534611,
                    "nama_posko": "POSKO ULP CIKAMPEK",
                    "id_regu": 18781,
                    "kode_regu": "CIKAMPEK55",
                    "nama_regu": "CIKAMPEK55",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672682245,
                    "avg_durasi_response": 152062022.27272728,
                    "min_durasi_response": 684,
                    "max_durasi_response": 1672667383,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36499428,
                    "avg_durasi_recovery": 3318129.8181818184,
                    "min_durasi_recovery": 336,
                    "max_durasi_recovery": 36491650,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 145001,
                    "nama_posko": "POSKO ULP TELUK SEGARA",
                    "id_regu": 17828,
                    "kode_regu": "TEGAR 02",
                    "nama_regu": "TEGAR 02",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9812,
                    "avg_durasi_response": 1635.3333333333333,
                    "min_durasi_response": 992,
                    "max_durasi_response": 2412,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8746,
                    "avg_durasi_recovery": 1457.6666666666667,
                    "min_durasi_recovery": 698,
                    "max_durasi_recovery": 2346,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322501,
                    "nama_posko": "POSKO ULP PARIA",
                    "id_regu": 22131,
                    "kode_regu": "UNIT.KERA",
                    "nama_regu": "UNIT.KERA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1266,
                    "avg_durasi_response": 1266,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1266,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 56,
                    "avg_durasi_recovery": 56,
                    "min_durasi_recovery": 56,
                    "max_durasi_recovery": 56,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513539,
                    "nama_posko": "POSKO ULP BANGIL",
                    "id_regu": 25155,
                    "kode_regu": "BANGGIL11",
                    "nama_regu": "BANGGIL11",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11063,
                    "avg_durasi_response": 1229.2222222222222,
                    "min_durasi_response": 852,
                    "max_durasi_response": 1625,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5123,
                    "avg_durasi_recovery": 569.2222222222222,
                    "min_durasi_recovery": 219,
                    "max_durasi_recovery": 1410,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437301,
                    "nama_posko": "POSKO ULP BAJAWA",
                    "id_regu": 32394,
                    "kode_regu": "NANGARORO",
                    "nama_regu": "NANGARORO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 684,
                    "avg_durasi_response": 684,
                    "min_durasi_response": 684,
                    "max_durasi_response": 684,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522910,
                    "avg_durasi_recovery": 36522910,
                    "min_durasi_recovery": 36522910,
                    "max_durasi_recovery": 36522910,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 522061,
                    "nama_posko": "POSKO ULP AJIBARANG",
                    "id_regu": 26446,
                    "kode_regu": "CILONGOK",
                    "nama_regu": "CILONGOK",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5413,
                    "avg_durasi_response": 1353.25,
                    "min_durasi_response": 1032,
                    "max_durasi_response": 1797,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6632,
                    "avg_durasi_recovery": 1658,
                    "min_durasi_recovery": 1338,
                    "max_durasi_recovery": 2068,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535631,
                    "nama_posko": "POSKO ULP BANDUNG TIMUR",
                    "id_regu": 32458,
                    "kode_regu": "BDG TIMUR 52",
                    "nama_regu": "BDG TIMUR 52",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21913,
                    "avg_durasi_response": 1565.2142857142858,
                    "min_durasi_response": 497,
                    "max_durasi_response": 3152,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 16417,
                    "avg_durasi_recovery": 1172.642857142857,
                    "min_durasi_recovery": 686,
                    "max_durasi_recovery": 1750,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533211,
                    "nama_posko": "POSKO ULP KUNINGAN",
                    "id_regu": 19226,
                    "kode_regu": "CIKIJING 5.1",
                    "nama_regu": "CIKIJING 5.1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7741,
                    "avg_durasi_response": 967.625,
                    "min_durasi_response": 585,
                    "max_durasi_response": 1578,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535677,
                    "avg_durasi_recovery": 4566959.625,
                    "min_durasi_recovery": 258,
                    "max_durasi_recovery": 36529910,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 329401,
                    "nama_posko": "POSKO ULP WONOMULYO",
                    "id_regu": 37536,
                    "kode_regu": "POS JAGA TUTAR",
                    "nama_regu": "POS JAGA TUTAR",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12032,
                    "avg_durasi_response": 2005.3333333333333,
                    "min_durasi_response": 1684,
                    "max_durasi_response": 2615,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73050328,
                    "avg_durasi_recovery": 12175054.666666666,
                    "min_durasi_recovery": 649,
                    "max_durasi_recovery": 36539640,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "id_regu": 28601,
                    "kode_regu": "YOG.URC SLEMAN 3",
                    "nama_regu": "YOG.URC SLEMAN 3",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672780451,
                    "avg_durasi_response": 139398370.91666666,
                    "min_durasi_response": 2416,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 36519474,
                    "avg_durasi_recovery": 3043289.5,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 36504508,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535271,
                    "nama_posko": "POSKO ULP JATIWANGI",
                    "id_regu": 19181,
                    "kode_regu": "LIGUNG 5.1",
                    "nama_regu": "LIGUNG 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4304,
                    "avg_durasi_response": 717.3333333333334,
                    "min_durasi_response": 630,
                    "max_durasi_response": 879,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4364,
                    "avg_durasi_recovery": 727.3333333333334,
                    "min_durasi_recovery": 520,
                    "max_durasi_recovery": 1293,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 411341,
                    "nama_posko": "POSKO ULP TULEHU",
                    "id_regu": 18662,
                    "kode_regu": "411.TULEHU",
                    "nama_regu": "411.TULEHU",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8863,
                    "avg_durasi_response": 1477.1666666666667,
                    "min_durasi_response": 837,
                    "max_durasi_response": 1826,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6379,
                    "avg_durasi_recovery": 1063.1666666666667,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 1752,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 423101,
                    "nama_posko": "POSKO ULP SORONG KOTA",
                    "id_regu": 39757,
                    "kode_regu": "SORONG 11",
                    "nama_regu": "SORONG 11",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672664156,
                    "avg_durasi_response": 111510943.73333333,
                    "min_durasi_response": 708,
                    "max_durasi_response": 1672645747,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 73010746,
                    "avg_durasi_recovery": 4867383.066666666,
                    "min_durasi_recovery": 399,
                    "max_durasi_recovery": 36504729,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 521041,
                    "nama_posko": "POSKO ULP SEDAYU",
                    "id_regu": 28600,
                    "kode_regu": "YOG.BANTAR3",
                    "nama_regu": "YOG.BANTAR3",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 53751,
                    "avg_durasi_response": 2829,
                    "min_durasi_response": 1046,
                    "max_durasi_response": 5951,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 22138,
                    "avg_durasi_recovery": 1165.157894736842,
                    "min_durasi_recovery": 363,
                    "max_durasi_recovery": 4190,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 415201,
                    "nama_posko": "POSKO ULP JAILOLO",
                    "id_regu": 31016,
                    "kode_regu": "MOBIL JAILOLO 5.1",
                    "nama_regu": "MOBIL JAILOLO 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6464,
                    "avg_durasi_response": 2154.6666666666665,
                    "min_durasi_response": 1160,
                    "max_durasi_response": 3673,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8026,
                    "avg_durasi_recovery": 2675.3333333333335,
                    "min_durasi_recovery": 2111,
                    "max_durasi_recovery": 3658,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551102,
                    "nama_posko": "POSKO ULP MENGWI",
                    "id_regu": 392,
                    "kode_regu": "KUTA 282",
                    "nama_regu": "KUTA 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3162,
                    "avg_durasi_response": 3162,
                    "min_durasi_response": 3162,
                    "max_durasi_response": 3162,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 234963,
                    "avg_durasi_recovery": 234963,
                    "min_durasi_recovery": 234963,
                    "max_durasi_recovery": 234963,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 522071,
                    "nama_posko": "POSKO ULP WANGON",
                    "id_regu": 26521,
                    "kode_regu": "REGU LUMBIR 2",
                    "nama_regu": "REGU LUMBIR 2",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9069,
                    "avg_durasi_response": 1813.8,
                    "min_durasi_response": 846,
                    "max_durasi_response": 3279,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31457,
                    "avg_durasi_recovery": 6291.4,
                    "min_durasi_recovery": 1214,
                    "max_durasi_recovery": 20871,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 551204,
                    "nama_posko": "POSKO ULP KUTA",
                    "id_regu": 396,
                    "kode_regu": "KUTA SRC 1",
                    "nama_regu": "KUTA SRC 1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672804558,
                    "avg_durasi_response": 53961437.35483871,
                    "min_durasi_response": 1784,
                    "max_durasi_response": 1672673114,
                    "total_dibawah_sla_response": 30,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 74125229,
                    "avg_durasi_recovery": 2391136.419354839,
                    "min_durasi_recovery": 194,
                    "max_durasi_recovery": 36506022,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 511201,
                    "nama_posko": "POSKO ULP GIRI",
                    "id_regu": 16935,
                    "kode_regu": "GIRI 17",
                    "nama_regu": "GIRI 17",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672668084,
                    "avg_durasi_response": 119476291.71428572,
                    "min_durasi_response": 674,
                    "max_durasi_response": 1672650333,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17285,
                    "avg_durasi_recovery": 1234.642857142857,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 4258,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 223201,
                    "nama_posko": "POSKO ULP BATULICIN",
                    "id_regu": 30925,
                    "kode_regu": "ULDSMPNHN",
                    "nama_regu": "ULDSMPNHN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1022,
                    "avg_durasi_response": 1022,
                    "min_durasi_response": 1022,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 998,
                    "avg_durasi_recovery": 998,
                    "min_durasi_recovery": 998,
                    "max_durasi_recovery": 998,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431901,
                    "nama_posko": "POSKO ULP ROTE NDAO",
                    "id_regu": 36065,
                    "kode_regu": "BUSALANGGA",
                    "nama_regu": "BUSALANGGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5850,
                    "avg_durasi_response": 975,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1464,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9188,
                    "avg_durasi_recovery": 1531.3333333333333,
                    "min_durasi_recovery": 900,
                    "max_durasi_recovery": 2265,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516011,
                    "nama_posko": "POSKO ULP JEMBER KOTA",
                    "id_regu": 17311,
                    "kode_regu": "JBR.ULC1",
                    "nama_regu": "JBR.ULC1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13579,
                    "avg_durasi_response": 1508.7777777777778,
                    "min_durasi_response": 719,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36521065,
                    "avg_durasi_recovery": 4057896.111111111,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 36519105,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 416101,
                    "nama_posko": "POSKO ULP TOBELO",
                    "id_regu": 31104,
                    "kode_regu": "TOBELO 5.2",
                    "nama_regu": "TOBELO 5.2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1388,
                    "avg_durasi_response": 694,
                    "min_durasi_response": 680,
                    "max_durasi_response": 708,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4444,
                    "avg_durasi_recovery": 2222,
                    "min_durasi_recovery": 2205,
                    "max_durasi_recovery": 2239,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "id_regu": 16281,
                    "kode_regu": "CIKANDE 5.2",
                    "nama_regu": "CIKANDE 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5115,
                    "avg_durasi_response": 5115,
                    "min_durasi_response": 5115,
                    "max_durasi_response": 5115,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 202,
                    "avg_durasi_recovery": 202,
                    "min_durasi_recovery": 202,
                    "max_durasi_recovery": 202,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 141201,
                    "nama_posko": "POSKO ULP SUKARAME",
                    "id_regu": 5272,
                    "kode_regu": "REGU POSKO RAYON SUKARAME",
                    "nama_regu": "REGU POSKO RAYON SUKARAME",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2267,
                    "avg_durasi_response": 2267,
                    "min_durasi_response": 2267,
                    "max_durasi_response": 2267,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36532425,
                    "avg_durasi_recovery": 36532425,
                    "min_durasi_recovery": 36532425,
                    "max_durasi_recovery": 36532425,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 221201,
                    "nama_posko": "POSKO ULP BANJARBARU",
                    "id_regu": 34838,
                    "kode_regu": "BJB.16",
                    "nama_regu": "BJB.16",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 79359,
                    "avg_durasi_response": 4176.789473684211,
                    "min_durasi_response": 1676,
                    "max_durasi_response": 9697,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73585703,
                    "avg_durasi_recovery": 3872931.736842105,
                    "min_durasi_recovery": 333,
                    "max_durasi_recovery": 36542390,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 522031,
                    "nama_posko": "POSKO ULP PURBALINGGA",
                    "id_regu": 26460,
                    "kode_regu": "BBSARI",
                    "nama_regu": "BBSARI",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13508,
                    "avg_durasi_response": 1350.8,
                    "min_durasi_response": 863,
                    "max_durasi_response": 1960,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15898,
                    "avg_durasi_recovery": 1589.8,
                    "min_durasi_recovery": 685,
                    "max_durasi_recovery": 2736,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561201,
                    "nama_posko": "POSKO ULP CILEGON",
                    "id_regu": 16257,
                    "kode_regu": "WARINGIN KURUNG 5.1",
                    "nama_regu": "WARINGIN KURUNG 5.1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4481,
                    "avg_durasi_response": 896.2,
                    "min_durasi_response": 659,
                    "max_durasi_response": 1674,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4274,
                    "avg_durasi_recovery": 854.8,
                    "min_durasi_recovery": 337,
                    "max_durasi_recovery": 1545,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 144601,
                    "nama_posko": "POSKO ULP SUNGAI PENUH",
                    "id_regu": 26401,
                    "kode_regu": "HIANG 5",
                    "nama_regu": "HIANG 5",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 823,
                    "avg_durasi_response": 823,
                    "min_durasi_response": 823,
                    "max_durasi_response": 823,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 875,
                    "avg_durasi_recovery": 875,
                    "min_durasi_recovery": 875,
                    "max_durasi_recovery": 875,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523021,
                    "nama_posko": "POSKO ULP SEMARANG BARAT",
                    "id_regu": 33200,
                    "kode_regu": "52302J",
                    "nama_regu": "52302J",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13646,
                    "avg_durasi_response": 3411.5,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 5013,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36539132,
                    "avg_durasi_recovery": 9134783,
                    "min_durasi_recovery": 471,
                    "max_durasi_recovery": 36536467,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 311101,
                    "nama_posko": "POSKO ULP BITUNG",
                    "id_regu": 32439,
                    "kode_regu": "GIRIAN 10.2",
                    "nama_regu": "GIRIAN 10.2",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32030,
                    "avg_durasi_response": 1685.7894736842106,
                    "min_durasi_response": 863,
                    "max_durasi_response": 3072,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533112,
                    "avg_durasi_recovery": 1922795.3684210526,
                    "min_durasi_recovery": 581,
                    "max_durasi_recovery": 36519464,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 181401,
                    "nama_posko": "POSKO ULP PANAM",
                    "id_regu": 27937,
                    "kode_regu": "URC Panam",
                    "nama_regu": "URC Panam",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33016,
                    "avg_durasi_response": 3668.4444444444443,
                    "min_durasi_response": 2140,
                    "max_durasi_response": 4916,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4823,
                    "avg_durasi_recovery": 535.8888888888889,
                    "min_durasi_recovery": 274,
                    "max_durasi_recovery": 942,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547401,
                    "nama_posko": "POSKO LENTENG AGUNG",
                    "id_regu": 13674,
                    "kode_regu": "PASAR MINGGU 2",
                    "nama_regu": "PASAR MINGGU 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7466,
                    "avg_durasi_response": 1244.3333333333333,
                    "min_durasi_response": 253,
                    "max_durasi_response": 2446,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3736,
                    "avg_durasi_recovery": 622.6666666666666,
                    "min_durasi_recovery": 181,
                    "max_durasi_recovery": 1140,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "id_regu": 13600,
                    "kode_regu": "REGU SIPA1 PONDOK INDAH ",
                    "nama_regu": "REGU SIPA1 PONDOK INDAH ",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24677,
                    "avg_durasi_response": 1370.9444444444443,
                    "min_durasi_response": 430,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7583,
                    "avg_durasi_recovery": 421.27777777777777,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 1157,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513077,
                    "nama_posko": "POSKO ULP GONDANGLEGI",
                    "id_regu": 17180,
                    "kode_regu": "GDLGIGI.MS1",
                    "nama_regu": "GDLGIGI.MS1",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18754,
                    "avg_durasi_response": 1250.2666666666667,
                    "min_durasi_response": 762,
                    "max_durasi_response": 2034,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6306,
                    "avg_durasi_recovery": 420.4,
                    "min_durasi_recovery": 205,
                    "max_durasi_recovery": 872,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133371,
                    "nama_posko": "POSKO ULP SINGKARAK",
                    "id_regu": 21813,
                    "kode_regu": "SINGKARAK",
                    "nama_regu": "SINGKARAK",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3921,
                    "avg_durasi_response": 980.25,
                    "min_durasi_response": 578,
                    "max_durasi_response": 2128,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10990,
                    "avg_durasi_recovery": 2747.5,
                    "min_durasi_recovery": 655,
                    "max_durasi_recovery": 5511,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 211011,
                    "nama_posko": "POSKO ULP SIANTAN",
                    "id_regu": 34176,
                    "kode_regu": "JUNGKAT",
                    "nama_regu": "JUNGKAT",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2949,
                    "avg_durasi_response": 983,
                    "min_durasi_response": 686,
                    "max_durasi_response": 1353,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2405,
                    "avg_durasi_recovery": 801.6666666666666,
                    "min_durasi_recovery": 188,
                    "max_durasi_recovery": 1797,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224101,
                    "nama_posko": "POSKO ULP PALANGKARAYA BARAT",
                    "id_regu": 21102,
                    "kode_regu": "TIMUR 11.1",
                    "nama_regu": "TIMUR 11.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 790,
                    "avg_durasi_response": 790,
                    "min_durasi_response": 790,
                    "max_durasi_response": 790,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 598,
                    "avg_durasi_recovery": 598,
                    "min_durasi_recovery": 598,
                    "max_durasi_recovery": 598,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225501,
                    "nama_posko": "POSKO ULP PURUK CAHU",
                    "id_regu": 30690,
                    "kode_regu": "MNGKH.11",
                    "nama_regu": "MNGKH.11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1901,
                    "avg_durasi_response": 1901,
                    "min_durasi_response": 1901,
                    "max_durasi_response": 1901,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 733,
                    "avg_durasi_recovery": 733,
                    "min_durasi_recovery": 733,
                    "max_durasi_recovery": 733,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 413101,
                    "nama_posko": "POSKO ULP TUAL",
                    "id_regu": 20748,
                    "kode_regu": "TUAL 6",
                    "nama_regu": "TUAL 6",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 372,
                    "avg_durasi_response": 372,
                    "min_durasi_response": 372,
                    "max_durasi_response": 372,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36547042,
                    "avg_durasi_recovery": 36547042,
                    "min_durasi_recovery": 36547042,
                    "max_durasi_recovery": 36547042,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536591,
                    "nama_posko": "POSKO ULP CICURUG",
                    "id_regu": 18811,
                    "kode_regu": "CICURUG 51",
                    "nama_regu": "CICURUG 51",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672698486,
                    "avg_durasi_response": 152063498.72727272,
                    "min_durasi_response": 657,
                    "max_durasi_response": 1672684412,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 8837,
                    "avg_durasi_recovery": 803.3636363636364,
                    "min_durasi_recovery": 340,
                    "max_durasi_recovery": 1617,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 144401,
                    "nama_posko": "POSKO ULP RIMBO BUJANG",
                    "id_regu": 26353,
                    "kode_regu": "SERI SEMBILAN 5",
                    "nama_regu": "SERI SEMBILAN 5",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5602,
                    "avg_durasi_response": 1400.5,
                    "min_durasi_response": 825,
                    "max_durasi_response": 1938,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5416,
                    "avg_durasi_recovery": 1354,
                    "min_durasi_recovery": 1145,
                    "max_durasi_recovery": 1628,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536951,
                    "nama_posko": "POSKO ULP SUKANAGARA",
                    "id_regu": 19205,
                    "kode_regu": "PAGELARAN.52",
                    "nama_regu": "PAGELARAN.52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5677,
                    "avg_durasi_response": 630.7777777777778,
                    "min_durasi_response": 577,
                    "max_durasi_response": 751,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5839,
                    "avg_durasi_recovery": 648.7777777777778,
                    "min_durasi_recovery": 627,
                    "max_durasi_recovery": 692,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 213701,
                    "nama_posko": "POSKO ULP SEKADAU",
                    "id_regu": 37058,
                    "kode_regu": "SKDTAMAN",
                    "nama_regu": "SKDTAMAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2807,
                    "avg_durasi_response": 2807,
                    "min_durasi_response": 2807,
                    "max_durasi_response": 2807,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36494103,
                    "avg_durasi_recovery": 36494103,
                    "min_durasi_recovery": 36494103,
                    "max_durasi_recovery": 36494103,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 522011,
                    "nama_posko": "POSKO ULP PURWOKERTO KOTA",
                    "id_regu": 28257,
                    "kode_regu": "52201.URC2",
                    "nama_regu": "52201.URC2",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18125,
                    "avg_durasi_response": 1394.2307692307693,
                    "min_durasi_response": 802,
                    "max_durasi_response": 2146,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 19394,
                    "avg_durasi_recovery": 1491.8461538461538,
                    "min_durasi_recovery": 437,
                    "max_durasi_recovery": 2183,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221001,
                    "nama_posko": "POSKO ULP MANGKURAT",
                    "id_regu": 20756,
                    "kode_regu": "LAMBUNG11",
                    "nama_regu": "LAMBUNG11",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27559,
                    "avg_durasi_response": 2119.923076923077,
                    "min_durasi_response": 878,
                    "max_durasi_response": 6273,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 26782,
                    "avg_durasi_recovery": 2060.153846153846,
                    "min_durasi_recovery": 336,
                    "max_durasi_recovery": 6488,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "id_regu": 18629,
                    "kode_regu": "PRC BU",
                    "nama_regu": "PRC BU",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19147,
                    "avg_durasi_response": 2393.375,
                    "min_durasi_response": 1811,
                    "max_durasi_response": 3620,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12992,
                    "avg_durasi_recovery": 1624,
                    "min_durasi_recovery": 773,
                    "max_durasi_recovery": 2820,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521571,
                    "nama_posko": "POSKO ULP TEGALREJO",
                    "id_regu": 18315,
                    "kode_regu": "MGL.NGABLAK",
                    "nama_regu": "MGL.NGABLAK",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4011,
                    "avg_durasi_response": 573,
                    "min_durasi_response": 384,
                    "max_durasi_response": 1482,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5692,
                    "avg_durasi_recovery": 813.1428571428571,
                    "min_durasi_recovery": 572,
                    "max_durasi_recovery": 2133,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524521,
                    "nama_posko": "POSKO ULP BATANG",
                    "id_regu": 18148,
                    "kode_regu": "52452E LIMPUNG 1",
                    "nama_regu": "52452E LIMPUNG 1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14282,
                    "avg_durasi_response": 1190.1666666666667,
                    "min_durasi_response": 561,
                    "max_durasi_response": 2576,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73006115,
                    "avg_durasi_recovery": 6083842.916666667,
                    "min_durasi_recovery": 100,
                    "max_durasi_recovery": 36508272,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 551303,
                    "nama_posko": "POSKO ULP TABANAN",
                    "id_regu": 12869,
                    "kode_regu": "TABANAN 283",
                    "nama_regu": "TABANAN 283",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41256,
                    "avg_durasi_response": 3173.5384615384614,
                    "min_durasi_response": 2258,
                    "max_durasi_response": 4524,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 701904,
                    "avg_durasi_recovery": 53992.61538461538,
                    "min_durasi_recovery": 449,
                    "max_durasi_recovery": 415846,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 523041,
                    "nama_posko": "POSKO ULP SEMARANG SELATAN",
                    "id_regu": 18293,
                    "kode_regu": "52304B",
                    "nama_regu": "52304B",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52673,
                    "avg_durasi_response": 2926.277777777778,
                    "min_durasi_response": 882,
                    "max_durasi_response": 8244,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36531646,
                    "avg_durasi_recovery": 2029535.888888889,
                    "min_durasi_recovery": 146,
                    "max_durasi_recovery": 36510802,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 562201,
                    "nama_posko": "POSKO ULP PANDEGLANG",
                    "id_regu": 16214,
                    "kode_regu": "MANDALAWANGI 5.1",
                    "nama_regu": "MANDALAWANGI 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9191,
                    "avg_durasi_response": 1313,
                    "min_durasi_response": 866,
                    "max_durasi_response": 1798,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8272003,
                    "avg_durasi_recovery": 1181714.7142857143,
                    "min_durasi_recovery": 609,
                    "max_durasi_recovery": 2117771,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "id_regu": 13600,
                    "kode_regu": "REGU SIPA1 PONDOK INDAH ",
                    "nama_regu": "REGU SIPA1 PONDOK INDAH ",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24677,
                    "avg_durasi_response": 1370.9444444444443,
                    "min_durasi_response": 430,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7583,
                    "avg_durasi_recovery": 421.27777777777777,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 1157,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 233001,
                    "nama_posko": "POSKO ULP TANJUNG REDEB",
                    "id_regu": 29596,
                    "kode_regu": "PRC 1",
                    "nama_regu": "PRC 1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13148,
                    "avg_durasi_response": 2191.3333333333335,
                    "min_durasi_response": 1889,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17324,
                    "avg_durasi_recovery": 2887.3333333333335,
                    "min_durasi_recovery": 1149,
                    "max_durasi_recovery": 6912,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 144001,
                    "nama_posko": "POSKO ULP MUARA BUNGO",
                    "id_regu": 35845,
                    "kode_regu": "ULCKTBUNGO5",
                    "nama_regu": "ULCKTBUNGO5",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1654,
                    "avg_durasi_response": 1654,
                    "min_durasi_response": 1654,
                    "max_durasi_response": 1654,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1255,
                    "avg_durasi_recovery": 1255,
                    "min_durasi_recovery": 1255,
                    "max_durasi_recovery": 1255,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311011,
                    "nama_posko": "POSKO ULP MANADO UTARA",
                    "id_regu": 38257,
                    "kode_regu": "RANOMUUT 10",
                    "nama_regu": "RANOMUUT 10",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1253,
                    "avg_durasi_response": 1253,
                    "min_durasi_response": 1253,
                    "max_durasi_response": 1253,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2161,
                    "avg_durasi_recovery": 2161,
                    "min_durasi_recovery": 2161,
                    "max_durasi_recovery": 2161,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516739,
                    "nama_posko": "POSKO ULP GENTENG",
                    "id_regu": 17275,
                    "kode_regu": "KLBRU.MS6",
                    "nama_regu": "KLBRU.MS6",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32372,
                    "avg_durasi_response": 1618.6,
                    "min_durasi_response": 555,
                    "max_durasi_response": 2888,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36576783,
                    "avg_durasi_recovery": 1828839.15,
                    "min_durasi_recovery": 156,
                    "max_durasi_recovery": 36566616,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 323501,
                    "nama_posko": "POSKO ULP KOLAKA UTARA",
                    "id_regu": 22033,
                    "kode_regu": "YANGUKOLUT",
                    "nama_regu": "YANGUKOLUT",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62612,
                    "avg_durasi_response": 3295.3684210526317,
                    "min_durasi_response": 654,
                    "max_durasi_response": 5488,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36545902,
                    "avg_durasi_recovery": 1923468.5263157894,
                    "min_durasi_recovery": 339,
                    "max_durasi_recovery": 36530297,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 553103,
                    "nama_posko": "POSKO ULP TEJAKULA",
                    "id_regu": 13099,
                    "kode_regu": "TJK-282",
                    "nama_regu": "TJK-282",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 49798,
                    "avg_durasi_response": 2263.5454545454545,
                    "min_durasi_response": 1316,
                    "max_durasi_response": 3622,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36657770,
                    "avg_durasi_recovery": 1666262.2727272727,
                    "min_durasi_recovery": 162,
                    "max_durasi_recovery": 36527732,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 551401,
                    "nama_posko": "POSKO ULP SANUR",
                    "id_regu": 23596,
                    "kode_regu": "SANUR_281",
                    "nama_regu": "SANUR_281",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 132458,
                    "avg_durasi_response": 4730.642857142857,
                    "min_durasi_response": 1117,
                    "max_durasi_response": 8512,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 757991,
                    "avg_durasi_recovery": 27071.10714285714,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 107926,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 325101,
                    "nama_posko": "POSKO ULP MATTIROTASI",
                    "id_regu": 33317,
                    "kode_regu": "BARRU6",
                    "nama_regu": "BARRU6",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4998,
                    "avg_durasi_response": 833,
                    "min_durasi_response": 549,
                    "max_durasi_response": 1175,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4062,
                    "avg_durasi_recovery": 677,
                    "min_durasi_recovery": 255,
                    "max_durasi_recovery": 2085,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222301,
                    "nama_posko": "POSKO ULP AMUNTAI",
                    "id_regu": 30468,
                    "kode_regu": "KELUA11",
                    "nama_regu": "KELUA11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1152,
                    "avg_durasi_response": 1152,
                    "min_durasi_response": 1152,
                    "max_durasi_response": 1152,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 780,
                    "avg_durasi_recovery": 780,
                    "min_durasi_recovery": 780,
                    "max_durasi_recovery": 780,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523511,
                    "nama_posko": "POSKO ULP SALATIGA KOTA",
                    "id_regu": 27756,
                    "kode_regu": "LAGA513B",
                    "nama_regu": "LAGA513B",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7809,
                    "avg_durasi_response": 1561.8,
                    "min_durasi_response": 1392,
                    "max_durasi_response": 1718,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 765183,
                    "avg_durasi_recovery": 153036.6,
                    "min_durasi_recovery": 834,
                    "max_durasi_recovery": 756241,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 537421,
                    "nama_posko": "POSKO ULP MUSTIKA JAYA",
                    "id_regu": 26779,
                    "kode_regu": "MUSTIKA 53",
                    "nama_regu": "MUSTIKA 53",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23285,
                    "avg_durasi_response": 1012.3913043478261,
                    "min_durasi_response": 626,
                    "max_durasi_response": 2348,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 218247,
                    "avg_durasi_recovery": 9489,
                    "min_durasi_recovery": 201,
                    "max_durasi_recovery": 87935,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 325301,
                    "nama_posko": "POSKO ULP RAPPANG",
                    "id_regu": 33317,
                    "kode_regu": "BARRU6",
                    "nama_regu": "BARRU6",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7002,
                    "avg_durasi_response": 2334,
                    "min_durasi_response": 1495,
                    "max_durasi_response": 3217,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 493,
                    "avg_durasi_recovery": 164.33333333333334,
                    "min_durasi_recovery": 92,
                    "max_durasi_recovery": 257,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 116611,
                    "nama_posko": "POSKO ULP BEUREUNEUN",
                    "id_regu": 25221,
                    "kode_regu": "BEUREUNUEN 10.1",
                    "nama_regu": "BEUREUNUEN 10.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686008,
                    "avg_durasi_response": 167268600.8,
                    "min_durasi_response": 996,
                    "max_durasi_response": 1672671262,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 8574,
                    "avg_durasi_recovery": 857.4,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 1643,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521521,
                    "nama_posko": "POSKO ULP PURWOREJO",
                    "id_regu": 18305,
                    "kode_regu": "MGL.PURWOREJO",
                    "nama_regu": "MGL.PURWOREJO",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12029,
                    "avg_durasi_response": 1093.5454545454545,
                    "min_durasi_response": 576,
                    "max_durasi_response": 2021,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9396,
                    "avg_durasi_recovery": 854.1818181818181,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 2022,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523101,
                    "nama_posko": "POSKO ULP BOJA",
                    "id_regu": 18334,
                    "kode_regu": "52310C",
                    "nama_regu": "52310C",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 35600,
                    "avg_durasi_response": 2373.3333333333335,
                    "min_durasi_response": 1347,
                    "max_durasi_response": 3982,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36511813,
                    "avg_durasi_recovery": 2434120.8666666667,
                    "min_durasi_recovery": 260,
                    "max_durasi_recovery": 36500753,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 323201,
                    "nama_posko": "POSKO ULP WUA WUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42389,
                    "avg_durasi_response": 1926.7727272727273,
                    "min_durasi_response": 410,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36568274,
                    "avg_durasi_recovery": 1662194.2727272727,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 36563897,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 534251,
                    "nama_posko": "POSKO ULP SUBANG",
                    "id_regu": 19642,
                    "kode_regu": "CAGAK 51",
                    "nama_regu": "CAGAK 51",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4667,
                    "avg_durasi_response": 666.7142857142857,
                    "min_durasi_response": 466,
                    "max_durasi_response": 1300,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36504098,
                    "avg_durasi_recovery": 5214871.142857143,
                    "min_durasi_recovery": 754,
                    "max_durasi_recovery": 36498761,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 131071,
                    "nama_posko": "POSKO ULP PAINAN",
                    "id_regu": 21720,
                    "kode_regu": "BBBALANTAI",
                    "nama_regu": "BBBALANTAI",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3348,
                    "avg_durasi_response": 1116,
                    "min_durasi_response": 353,
                    "max_durasi_response": 1636,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3606,
                    "avg_durasi_recovery": 1202,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 2046,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 126177,
                    "nama_posko": "POSKO ULP GALANG",
                    "id_regu": 17684,
                    "kode_regu": "GALANG.5.1",
                    "nama_regu": "GALANG.5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 732,
                    "avg_durasi_response": 366,
                    "min_durasi_response": 345,
                    "max_durasi_response": 387,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 589,
                    "avg_durasi_recovery": 294.5,
                    "min_durasi_recovery": 228,
                    "max_durasi_recovery": 361,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 315301,
                    "nama_posko": "POSKO ULP BANGKIR",
                    "id_regu": 39661,
                    "kode_regu": "BANGKIR URC1",
                    "nama_regu": "BANGKIR URC1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 505,
                    "avg_durasi_response": 505,
                    "min_durasi_response": 505,
                    "max_durasi_response": 505,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 953,
                    "avg_durasi_recovery": 953,
                    "min_durasi_recovery": 953,
                    "max_durasi_recovery": 953,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149201,
                    "nama_posko": "POSKO ULP PRABUMULIH",
                    "id_regu": 27079,
                    "kode_regu": "KAJA GELUMBANG",
                    "nama_regu": "KAJA GELUMBANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3252,
                    "avg_durasi_response": 1626,
                    "min_durasi_response": 1114,
                    "max_durasi_response": 2138,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3963,
                    "avg_durasi_recovery": 1981.5,
                    "min_durasi_recovery": 1130,
                    "max_durasi_recovery": 2833,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524041,
                    "nama_posko": "POSKO ULP KLATEN KOTA",
                    "id_regu": 18111,
                    "kode_regu": "KLN.MANISRENGGO",
                    "nama_regu": "KLN.MANISRENGGO",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15963,
                    "avg_durasi_response": 1451.1818181818182,
                    "min_durasi_response": 852,
                    "max_durasi_response": 2342,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13997,
                    "avg_durasi_recovery": 1272.4545454545455,
                    "min_durasi_recovery": 354,
                    "max_durasi_recovery": 1943,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 115561,
                    "nama_posko": "POSKO ULP LABUHAN HAJI",
                    "id_regu": 25385,
                    "kode_regu": "MEUKEK 10.1",
                    "nama_regu": "MEUKEK 10.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672689684,
                    "avg_durasi_response": 836344842,
                    "min_durasi_response": 750,
                    "max_durasi_response": 1672688934,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2650,
                    "avg_durasi_recovery": 1325,
                    "min_durasi_recovery": 1308,
                    "max_durasi_recovery": 1342,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 141101,
                    "nama_posko": "POSKO ULP KENTEN",
                    "id_regu": 22858,
                    "kode_regu": "KENTEN.ULC2",
                    "nama_regu": "KENTEN.ULC2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26635,
                    "avg_durasi_response": 2219.5833333333335,
                    "min_durasi_response": 1321,
                    "max_durasi_response": 4698,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 182467587,
                    "avg_durasi_recovery": 15205632.25,
                    "min_durasi_recovery": 1278,
                    "max_durasi_recovery": 36499714,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 551204,
                    "nama_posko": "POSKO ULP KUTA",
                    "id_regu": 396,
                    "kode_regu": "KUTA SRC 1",
                    "nama_regu": "KUTA SRC 1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672804558,
                    "avg_durasi_response": 53961437.35483871,
                    "min_durasi_response": 1784,
                    "max_durasi_response": 1672673114,
                    "total_dibawah_sla_response": 30,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 74125229,
                    "avg_durasi_recovery": 2391136.419354839,
                    "min_durasi_recovery": 194,
                    "max_durasi_recovery": 36506022,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "id_regu": 16281,
                    "kode_regu": "CIKANDE 5.2",
                    "nama_regu": "CIKANDE 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5115,
                    "avg_durasi_response": 5115,
                    "min_durasi_response": 5115,
                    "max_durasi_response": 5115,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 202,
                    "avg_durasi_recovery": 202,
                    "min_durasi_recovery": 202,
                    "max_durasi_recovery": 202,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522021,
                    "nama_posko": "POSKO ULP BANYUMAS",
                    "id_regu": 24997,
                    "kode_regu": "52202.SOKARAJA",
                    "nama_regu": "52202.SOKARAJA",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16666,
                    "avg_durasi_response": 1666.6,
                    "min_durasi_response": 913,
                    "max_durasi_response": 2145,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14258,
                    "avg_durasi_recovery": 1425.8,
                    "min_durasi_recovery": 1026,
                    "max_durasi_recovery": 1799,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143201,
                    "nama_posko": "POSKO ULP SEBERANG KOTA",
                    "id_regu": 29368,
                    "kode_regu": "SEBERANG 109",
                    "nama_regu": "SEBERANG 109",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5460,
                    "avg_durasi_response": 1820,
                    "min_durasi_response": 1086,
                    "max_durasi_response": 3114,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2125,
                    "avg_durasi_recovery": 708.3333333333334,
                    "min_durasi_recovery": 581,
                    "max_durasi_recovery": 789,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "id_regu": 12992,
                    "kode_regu": "Y- DENPASAR 284",
                    "nama_regu": "Y- DENPASAR 284",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672834828,
                    "avg_durasi_response": 49201024.35294118,
                    "min_durasi_response": 1516,
                    "max_durasi_response": 1672640930,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 146389148,
                    "avg_durasi_recovery": 4305563.176470588,
                    "min_durasi_recovery": 233,
                    "max_durasi_recovery": 36544922,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 532211,
                    "nama_posko": "POSKO ULP BANJAR",
                    "id_regu": 19371,
                    "kode_regu": "BANJARSARI 5.1",
                    "nama_regu": "BANJARSARI 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4947,
                    "avg_durasi_response": 824.5,
                    "min_durasi_response": 540,
                    "max_durasi_response": 1059,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3262,
                    "avg_durasi_recovery": 543.6666666666666,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543701,
                    "nama_posko": "POSKO PAMULANG",
                    "id_regu": 14441,
                    "kode_regu": "MRT_ULC1",
                    "nama_regu": "MRT_ULC1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1552,
                    "avg_durasi_response": 1552,
                    "min_durasi_response": 1552,
                    "max_durasi_response": 1552,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 343,
                    "avg_durasi_recovery": 343,
                    "min_durasi_recovery": 343,
                    "max_durasi_recovery": 343,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222401,
                    "nama_posko": "POSKO ULP TANJUNG",
                    "id_regu": 30465,
                    "kode_regu": "UPAU11",
                    "nama_regu": "UPAU11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1657,
                    "avg_durasi_response": 1657,
                    "min_durasi_response": 1657,
                    "max_durasi_response": 1657,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 592,
                    "avg_durasi_recovery": 592,
                    "min_durasi_recovery": 592,
                    "max_durasi_recovery": 592,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "id_regu": 22026,
                    "kode_regu": "32030.MOTOR1",
                    "nama_regu": "32030.MOTOR1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2701,
                    "avg_durasi_response": 1350.5,
                    "min_durasi_response": 735,
                    "max_durasi_response": 1966,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2201,
                    "avg_durasi_recovery": 1100.5,
                    "min_durasi_recovery": 711,
                    "max_durasi_recovery": 1490,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "id_regu": 13600,
                    "kode_regu": "REGU SIPA1 PONDOK INDAH ",
                    "nama_regu": "REGU SIPA1 PONDOK INDAH ",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24677,
                    "avg_durasi_response": 1370.9444444444443,
                    "min_durasi_response": 430,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7583,
                    "avg_durasi_recovery": 421.27777777777777,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 1157,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312201,
                    "nama_posko": "POSKO ULP KAMONJI",
                    "id_regu": 18722,
                    "kode_regu": "KAMONJI10.2",
                    "nama_regu": "KAMONJI10.2",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 54938,
                    "avg_durasi_response": 2497.181818181818,
                    "min_durasi_response": 1761,
                    "max_durasi_response": 4249,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 32889,
                    "avg_durasi_recovery": 1494.9545454545455,
                    "min_durasi_recovery": 239,
                    "max_durasi_recovery": 2902,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553001,
                    "nama_posko": "POSKO ULP SINGARAJA",
                    "id_regu": 12983,
                    "kode_regu": "Y- DENPASAR 282",
                    "nama_regu": "Y- DENPASAR 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3688,
                    "avg_durasi_response": 3688,
                    "min_durasi_response": 3688,
                    "max_durasi_response": 3688,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2111,
                    "avg_durasi_recovery": 2111,
                    "min_durasi_recovery": 2111,
                    "max_durasi_recovery": 2111,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133371,
                    "nama_posko": "POSKO ULP SINGKARAK",
                    "id_regu": 21813,
                    "kode_regu": "SINGKARAK",
                    "nama_regu": "SINGKARAK",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3921,
                    "avg_durasi_response": 980.25,
                    "min_durasi_response": 578,
                    "max_durasi_response": 2128,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10990,
                    "avg_durasi_recovery": 2747.5,
                    "min_durasi_recovery": 655,
                    "max_durasi_recovery": 5511,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112211,
                    "nama_posko": "POSKO ULP KRUENGGEUKUEH",
                    "id_regu": 22765,
                    "kode_regu": "KREUNGGEUKUEH10.1",
                    "nama_regu": "KREUNGGEUKUEH10.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672658605,
                    "avg_durasi_response": 278776434.1666667,
                    "min_durasi_response": 372,
                    "max_durasi_response": 1672655355,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4905,
                    "avg_durasi_recovery": 817.5,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 1954,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535211,
                    "nama_posko": "POSKO ULP MAJALENGKA",
                    "id_regu": 19175,
                    "kode_regu": "BANTARUJEG 5.1",
                    "nama_regu": "BANTARUJEG 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672665463,
                    "avg_durasi_response": 238952209,
                    "min_durasi_response": 555,
                    "max_durasi_response": 1672660474,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3680,
                    "avg_durasi_recovery": 525.7142857142857,
                    "min_durasi_recovery": 391,
                    "max_durasi_recovery": 771,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520081,
                    "nama_posko": "POSKO ULP CEPU",
                    "id_regu": 18406,
                    "kode_regu": "52008.CEPU581",
                    "nama_regu": "52008.CEPU581",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21869,
                    "avg_durasi_response": 3124.1428571428573,
                    "min_durasi_response": 2056,
                    "max_durasi_response": 6030,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5489,
                    "avg_durasi_recovery": 784.1428571428571,
                    "min_durasi_recovery": 390,
                    "max_durasi_recovery": 2202,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520551,
                    "nama_posko": "POSKO ULP KARTOSURA",
                    "id_regu": 18967,
                    "kode_regu": "SKA KTS 552",
                    "nama_regu": "SKA KTS 552",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 31993,
                    "avg_durasi_response": 1881.9411764705883,
                    "min_durasi_response": 410,
                    "max_durasi_response": 3967,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18550,
                    "avg_durasi_recovery": 1091.1764705882354,
                    "min_durasi_recovery": 415,
                    "max_durasi_recovery": 1917,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561401,
                    "nama_posko": "POSKO ULP CIKANDE",
                    "id_regu": 16307,
                    "kode_regu": "PONTANG 5.1",
                    "nama_regu": "PONTANG 5.1",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15164,
                    "avg_durasi_response": 1378.5454545454545,
                    "min_durasi_response": 898,
                    "max_durasi_response": 1886,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9363,
                    "avg_durasi_recovery": 851.1818181818181,
                    "min_durasi_recovery": 291,
                    "max_durasi_recovery": 1825,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536111,
                    "nama_posko": "POSKO ULP SUKABUMI KOTA",
                    "id_regu": 18793,
                    "kode_regu": "SKBMKOTA 51",
                    "nama_regu": "SKBMKOTA 51",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672660402,
                    "avg_durasi_response": 72724365.30434783,
                    "min_durasi_response": 570,
                    "max_durasi_response": 1672642433,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36530574,
                    "avg_durasi_recovery": 1588285.8260869565,
                    "min_durasi_recovery": 397,
                    "max_durasi_recovery": 36503469,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 184101,
                    "nama_posko": "POSKO ULP RENGAT KOTA",
                    "id_regu": 20308,
                    "kode_regu": "KILAN 10",
                    "nama_regu": "KILAN 10",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1289,
                    "avg_durasi_response": 1289,
                    "min_durasi_response": 1289,
                    "max_durasi_response": 1289,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 444,
                    "avg_durasi_recovery": 444,
                    "min_durasi_recovery": 444,
                    "max_durasi_recovery": 444,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536611,
                    "nama_posko": "POSKO ULP CIANJUR KOTA",
                    "id_regu": 19197,
                    "kode_regu": "KOTA.52",
                    "nama_regu": "KOTA.52",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706194,
                    "avg_durasi_response": 69696091.41666667,
                    "min_durasi_response": 632,
                    "max_durasi_response": 1672684452,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 22072,
                    "avg_durasi_recovery": 919.6666666666666,
                    "min_durasi_recovery": 331,
                    "max_durasi_recovery": 4439,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547301,
                    "nama_posko": "POSKO PONDOK GEDE",
                    "id_regu": 13669,
                    "kode_regu": "REGU YANTEK MAKMUR2",
                    "nama_regu": "REGU YANTEK MAKMUR2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9037,
                    "avg_durasi_response": 1506.1666666666667,
                    "min_durasi_response": 902,
                    "max_durasi_response": 2686,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4136,
                    "avg_durasi_recovery": 689.3333333333334,
                    "min_durasi_recovery": 268,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520511,
                    "nama_posko": "POSKO ULP SURAKARTA KOTA",
                    "id_regu": 18959,
                    "kode_regu": "SKA KOTA 513",
                    "nama_regu": "SKA KOTA 513",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14000,
                    "avg_durasi_response": 1166.6666666666667,
                    "min_durasi_response": 618,
                    "max_durasi_response": 2142,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9554,
                    "avg_durasi_recovery": 796.1666666666666,
                    "min_durasi_recovery": 559,
                    "max_durasi_recovery": 1083,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551401,
                    "nama_posko": "POSKO ULP SANUR",
                    "id_regu": 23596,
                    "kode_regu": "SANUR_281",
                    "nama_regu": "SANUR_281",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 132458,
                    "avg_durasi_response": 4730.642857142857,
                    "min_durasi_response": 1117,
                    "max_durasi_response": 8512,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 757991,
                    "avg_durasi_recovery": 27071.10714285714,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 107926,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 535711,
                    "nama_posko": "POSKO ULP UJUNGBERUNG",
                    "id_regu": 33322,
                    "kode_regu": "CILEUNYI 51",
                    "nama_regu": "CILEUNYI 51",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13084,
                    "avg_durasi_response": 2180.6666666666665,
                    "min_durasi_response": 582,
                    "max_durasi_response": 3877,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5294,
                    "avg_durasi_recovery": 882.3333333333334,
                    "min_durasi_recovery": 690,
                    "max_durasi_recovery": 1088,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524051,
                    "nama_posko": "POSKO ULP TULUNG",
                    "id_regu": 18106,
                    "kode_regu": "KLN.JATINOM",
                    "nama_regu": "KLN.JATINOM",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2877,
                    "avg_durasi_response": 1438.5,
                    "min_durasi_response": 1286,
                    "max_durasi_response": 1591,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 816,
                    "avg_durasi_recovery": 408,
                    "min_durasi_recovery": 335,
                    "max_durasi_recovery": 481,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "id_regu": 29770,
                    "kode_regu": "OESAO KJ PARITI",
                    "nama_regu": "OESAO KJ PARITI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11180,
                    "avg_durasi_response": 1597.142857142857,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2084,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8470,
                    "avg_durasi_recovery": 1210,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 1803,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513033,
                    "nama_posko": "POSKO ULP BATU",
                    "id_regu": 17167,
                    "kode_regu": "BATU.MS1",
                    "nama_regu": "BATU.MS1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46441,
                    "avg_durasi_response": 1498.0967741935483,
                    "min_durasi_response": 612,
                    "max_durasi_response": 3995,
                    "total_dibawah_sla_response": 31,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36526197,
                    "avg_durasi_recovery": 1178264.4193548388,
                    "min_durasi_recovery": 110,
                    "max_durasi_recovery": 36505695,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523051,
                    "nama_posko": "POSKO ULP KENDAL",
                    "id_regu": 18318,
                    "kode_regu": "52305C",
                    "nama_regu": "52305C",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46284,
                    "avg_durasi_response": 3306,
                    "min_durasi_response": 1922,
                    "max_durasi_response": 6573,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36525665,
                    "avg_durasi_recovery": 2608976.0714285714,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 36510451,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 327101,
                    "nama_posko": "POSKO ULP PANRITA LOPI",
                    "id_regu": 36217,
                    "kode_regu": "UCOMCENT",
                    "nama_regu": "UCOMCENT",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672756265,
                    "avg_durasi_response": 64336779.42307692,
                    "min_durasi_response": 836,
                    "max_durasi_response": 1672652901,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 37763992,
                    "avg_durasi_recovery": 1452461.2307692308,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 36545637,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 224501,
                    "nama_posko": "POSKO ULP PANGKALAN BUN",
                    "id_regu": 21117,
                    "kode_regu": "P. BUN URC (11.2)",
                    "nama_regu": "P. BUN URC (11.2)",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7275,
                    "avg_durasi_response": 1818.75,
                    "min_durasi_response": 1259,
                    "max_durasi_response": 2620,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3250,
                    "avg_durasi_recovery": 812.5,
                    "min_durasi_recovery": 247,
                    "max_durasi_recovery": 1647,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522031,
                    "nama_posko": "POSKO ULP PURBALINGGA",
                    "id_regu": 26460,
                    "kode_regu": "BBSARI",
                    "nama_regu": "BBSARI",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13508,
                    "avg_durasi_response": 1350.8,
                    "min_durasi_response": 863,
                    "max_durasi_response": 1960,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15898,
                    "avg_durasi_recovery": 1589.8,
                    "min_durasi_recovery": 685,
                    "max_durasi_recovery": 2736,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113301,
                    "nama_posko": "POSKO ULP LANGSA",
                    "id_regu": 22760,
                    "kode_regu": "KOTA10.1",
                    "nama_regu": "KOTA10.1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25208,
                    "avg_durasi_response": 1939.076923076923,
                    "min_durasi_response": 1052,
                    "max_durasi_response": 3379,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36497483,
                    "avg_durasi_recovery": 2807498.6923076925,
                    "min_durasi_recovery": 585,
                    "max_durasi_recovery": 36484497,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 321411,
                    "nama_posko": "POSKO ULP KALEBAJENG",
                    "id_regu": 22218,
                    "kode_regu": "32141.KBJ MOBIL1",
                    "nama_regu": "32141.KBJ MOBIL1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24497,
                    "avg_durasi_response": 1749.7857142857142,
                    "min_durasi_response": 718,
                    "max_durasi_response": 3949,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17726,
                    "avg_durasi_recovery": 1266.142857142857,
                    "min_durasi_recovery": 341,
                    "max_durasi_recovery": 2568,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 423501,
                    "nama_posko": "POSKO ULP FAKFAK",
                    "id_regu": 39792,
                    "kode_regu": "FAKFAK 11",
                    "nama_regu": "FAKFAK 11",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10020,
                    "avg_durasi_response": 1431.4285714285713,
                    "min_durasi_response": 842,
                    "max_durasi_response": 2398,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36505024,
                    "avg_durasi_recovery": 5215003.428571428,
                    "min_durasi_recovery": 266,
                    "max_durasi_recovery": 36500170,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 526521,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATENG )",
                    "id_regu": 18950,
                    "kode_regu": "531",
                    "nama_regu": "531",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23680,
                    "avg_durasi_response": 1691.4285714285713,
                    "min_durasi_response": 1002,
                    "max_durasi_response": 2745,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13384,
                    "avg_durasi_recovery": 956,
                    "min_durasi_recovery": 367,
                    "max_durasi_recovery": 1992,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311901,
                    "nama_posko": "POSKO ULP PANIKI",
                    "id_regu": 29257,
                    "kode_regu": "Paniki10.1",
                    "nama_regu": "Paniki10.1",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 34766,
                    "avg_durasi_response": 1655.5238095238096,
                    "min_durasi_response": 1061,
                    "max_durasi_response": 3086,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36553869,
                    "avg_durasi_recovery": 1740660.4285714286,
                    "min_durasi_recovery": 360,
                    "max_durasi_recovery": 36533280,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536811,
                    "nama_posko": "POSKO ULP MANDE",
                    "id_regu": 32930,
                    "kode_regu": "CIRANJANG.51",
                    "nama_regu": "CIRANJANG.51",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8882,
                    "avg_durasi_response": 888.2,
                    "min_durasi_response": 275,
                    "max_durasi_response": 1700,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5931,
                    "avg_durasi_recovery": 593.1,
                    "min_durasi_recovery": 295,
                    "max_durasi_recovery": 900,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172801,
                    "nama_posko": "POSKO ULP SUKADANA (LAMPUNG)",
                    "id_regu": 23757,
                    "kode_regu": "SUKADANA",
                    "nama_regu": "SUKADANA",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17572,
                    "avg_durasi_response": 1952.4444444444443,
                    "min_durasi_response": 1431,
                    "max_durasi_response": 2760,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12409,
                    "avg_durasi_recovery": 1378.7777777777778,
                    "min_durasi_recovery": 741,
                    "max_durasi_recovery": 1977,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 315501,
                    "nama_posko": "POSKO ULP KOTARAYA",
                    "id_regu": 39659,
                    "kode_regu": "KOTARAYA URC1",
                    "nama_regu": "KOTARAYA URC1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3320,
                    "avg_durasi_response": 3320,
                    "min_durasi_response": 3320,
                    "max_durasi_response": 3320,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 963,
                    "avg_durasi_recovery": 963,
                    "min_durasi_recovery": 963,
                    "max_durasi_recovery": 963,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231561,
                    "nama_posko": "POSKO ULP SAMARINDA ULU",
                    "id_regu": 33723,
                    "kode_regu": "KOTA 8.2",
                    "nama_regu": "KOTA 8.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672691211,
                    "avg_durasi_response": 1672691211,
                    "min_durasi_response": 1672691211,
                    "max_durasi_response": 1672691211,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36496476,
                    "avg_durasi_recovery": 36496476,
                    "min_durasi_recovery": 36496476,
                    "max_durasi_recovery": 36496476,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 328101,
                    "nama_posko": "POSKO ULP KOTA BAU BAU",
                    "id_regu": 32220,
                    "kode_regu": "B1.HARBBK",
                    "nama_regu": "B1.HARBBK",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30232,
                    "avg_durasi_response": 2015.4666666666667,
                    "min_durasi_response": 387,
                    "max_durasi_response": 5049,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10923,
                    "avg_durasi_recovery": 728.2,
                    "min_durasi_recovery": 114,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149101,
                    "nama_posko": "POSKO ULP KAYU AGUNG",
                    "id_regu": 27096,
                    "kode_regu": "KAJA CEMPAKA",
                    "nama_regu": "KAJA CEMPAKA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4774,
                    "avg_durasi_response": 1591.3333333333333,
                    "min_durasi_response": 1284,
                    "max_durasi_response": 2078,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1320,
                    "avg_durasi_recovery": 440,
                    "min_durasi_recovery": 377,
                    "max_durasi_recovery": 480,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311701,
                    "nama_posko": "POSKO ULP AMURANG",
                    "id_regu": 32697,
                    "kode_regu": "TATELI 10.2",
                    "nama_regu": "TATELI 10.2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3647,
                    "avg_durasi_response": 1823.5,
                    "min_durasi_response": 1505,
                    "max_durasi_response": 2142,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1181,
                    "avg_durasi_recovery": 590.5,
                    "min_durasi_recovery": 447,
                    "max_durasi_recovery": 734,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511423,
                    "nama_posko": "POSKO ULP NGAGEL",
                    "id_regu": 17005,
                    "kode_regu": "NGGL 13",
                    "nama_regu": "NGGL 13",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27601,
                    "avg_durasi_response": 3066.777777777778,
                    "min_durasi_response": 1403,
                    "max_durasi_response": 6897,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 25322,
                    "avg_durasi_recovery": 2813.5555555555557,
                    "min_durasi_recovery": 662,
                    "max_durasi_recovery": 6382,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316501,
                    "nama_posko": "POSKO ULP TELAGA",
                    "id_regu": 27802,
                    "kode_regu": "BILUNG10.1",
                    "nama_regu": "BILUNG10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1577,
                    "avg_durasi_response": 1577,
                    "min_durasi_response": 1577,
                    "max_durasi_response": 1577,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 661,
                    "avg_durasi_recovery": 661,
                    "min_durasi_recovery": 661,
                    "max_durasi_recovery": 661,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538411,
                    "nama_posko": "POSKO ULP BOGOR BARAT",
                    "id_regu": 31276,
                    "kode_regu": "BOGOR BARAT 51",
                    "nama_regu": "BOGOR BARAT 51",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41320,
                    "avg_durasi_response": 1967.6190476190477,
                    "min_durasi_response": 509,
                    "max_durasi_response": 3269,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109555190,
                    "avg_durasi_recovery": 5216913.80952381,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36530937,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 521091,
                    "nama_posko": "POSKO ULP YOGYAKARTA KOTA",
                    "id_regu": 37424,
                    "kode_regu": "YANDAL JOGJA 11",
                    "nama_regu": "YANDAL JOGJA 11",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52575,
                    "avg_durasi_response": 3755.3571428571427,
                    "min_durasi_response": 1686,
                    "max_durasi_response": 6295,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17872,
                    "avg_durasi_recovery": 1276.5714285714287,
                    "min_durasi_recovery": 606,
                    "max_durasi_recovery": 2726,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 144401,
                    "nama_posko": "POSKO ULP RIMBO BUJANG",
                    "id_regu": 26353,
                    "kode_regu": "SERI SEMBILAN 5",
                    "nama_regu": "SERI SEMBILAN 5",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5602,
                    "avg_durasi_response": 1400.5,
                    "min_durasi_response": 825,
                    "max_durasi_response": 1938,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5416,
                    "avg_durasi_recovery": 1354,
                    "min_durasi_recovery": 1145,
                    "max_durasi_recovery": 1628,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 233001,
                    "nama_posko": "POSKO ULP TANJUNG REDEB",
                    "id_regu": 29596,
                    "kode_regu": "PRC 1",
                    "nama_regu": "PRC 1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13148,
                    "avg_durasi_response": 2191.3333333333335,
                    "min_durasi_response": 1889,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17324,
                    "avg_durasi_recovery": 2887.3333333333335,
                    "min_durasi_recovery": 1149,
                    "max_durasi_recovery": 6912,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 442201,
                    "nama_posko": "POSKO ULP TALIWANG",
                    "id_regu": 24896,
                    "kode_regu": "KJ SETELUK",
                    "nama_regu": "KJ SETELUK",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2331,
                    "avg_durasi_response": 777,
                    "min_durasi_response": 713,
                    "max_durasi_response": 895,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535719,
                    "avg_durasi_recovery": 12178573,
                    "min_durasi_recovery": 389,
                    "max_durasi_recovery": 36534888,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 329401,
                    "nama_posko": "POSKO ULP WONOMULYO",
                    "id_regu": 37536,
                    "kode_regu": "POS JAGA TUTAR",
                    "nama_regu": "POS JAGA TUTAR",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12032,
                    "avg_durasi_response": 2005.3333333333333,
                    "min_durasi_response": 1684,
                    "max_durasi_response": 2615,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73050328,
                    "avg_durasi_recovery": 12175054.666666666,
                    "min_durasi_recovery": 649,
                    "max_durasi_recovery": 36539640,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 312301,
                    "nama_posko": "POSKO ULP TAVAELI",
                    "id_regu": 30776,
                    "kode_regu": "TOADYA101",
                    "nama_regu": "TOADYA101",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1343,
                    "avg_durasi_response": 1343,
                    "min_durasi_response": 1343,
                    "max_durasi_response": 1343,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 972,
                    "avg_durasi_recovery": 972,
                    "min_durasi_recovery": 972,
                    "max_durasi_recovery": 972,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171001,
                    "nama_posko": "POSKO ULP KARANG",
                    "id_regu": 23336,
                    "kode_regu": "ULC 6",
                    "nama_regu": "ULC 6",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672703143,
                    "avg_durasi_response": 278783857.1666667,
                    "min_durasi_response": 2066,
                    "max_durasi_response": 1672688864,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4104,
                    "avg_durasi_recovery": 684,
                    "min_durasi_recovery": 275,
                    "max_durasi_recovery": 1275,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "id_regu": 37199,
                    "kode_regu": "HP.YTKPANCER.K",
                    "nama_regu": "HP.YTKPANCER.K",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 45316,
                    "avg_durasi_response": 3485.846153846154,
                    "min_durasi_response": 2071,
                    "max_durasi_response": 5866,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15477,
                    "avg_durasi_recovery": 1190.5384615384614,
                    "min_durasi_recovery": 498,
                    "max_durasi_recovery": 2670,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 124100,
                    "nama_posko": "POSKO ULP PANYABUNGAN",
                    "id_regu": 35436,
                    "kode_regu": "PANYABUNGAN2",
                    "nama_regu": "PANYABUNGAN2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 592,
                    "avg_durasi_response": 296,
                    "min_durasi_response": 286,
                    "max_durasi_response": 306,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 702,
                    "avg_durasi_recovery": 351,
                    "min_durasi_recovery": 351,
                    "max_durasi_recovery": 351,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534041,
                    "nama_posko": "POSKO ULP CIKEDUNG",
                    "id_regu": 26798,
                    "kode_regu": "KROYA 5.1",
                    "nama_regu": "KROYA 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10162,
                    "avg_durasi_response": 1693.6666666666667,
                    "min_durasi_response": 887,
                    "max_durasi_response": 5098,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3306,
                    "avg_durasi_recovery": 551,
                    "min_durasi_recovery": 328,
                    "max_durasi_recovery": 850,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182501,
                    "nama_posko": "POSKO ULP DUMAI KOTA",
                    "id_regu": 26725,
                    "kode_regu": "POSKORPT2",
                    "nama_regu": "POSKORPT2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672678920,
                    "avg_durasi_response": 152061720,
                    "min_durasi_response": 515,
                    "max_durasi_response": 1672667733,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36505604,
                    "avg_durasi_recovery": 3318691.272727273,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 36499288,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 534681,
                    "nama_posko": "POSKO ULP KOSAMBI",
                    "id_regu": 18771,
                    "kode_regu": "KOSAMBI53",
                    "nama_regu": "KOSAMBI53",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5590,
                    "avg_durasi_response": 931.6666666666666,
                    "min_durasi_response": 715,
                    "max_durasi_response": 1458,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5757,
                    "avg_durasi_recovery": 959.5,
                    "min_durasi_recovery": 532,
                    "max_durasi_recovery": 1715,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323801,
                    "nama_posko": "POSKO ULP KOLAKA",
                    "id_regu": 22040,
                    "kode_regu": "YANGUANAIWOI",
                    "nama_regu": "YANGUANAIWOI",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672690226,
                    "avg_durasi_response": 836345113,
                    "min_durasi_response": 2390,
                    "max_durasi_response": 1672687836,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1226,
                    "avg_durasi_recovery": 613,
                    "min_durasi_recovery": 39,
                    "max_durasi_recovery": 1187,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522511,
                    "nama_posko": "POSKO ULP TEGAL KOTA",
                    "id_regu": 33117,
                    "kode_regu": "52252.E",
                    "nama_regu": "52252.E",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 931,
                    "avg_durasi_response": 931,
                    "min_durasi_response": 931,
                    "max_durasi_response": 931,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 266,
                    "avg_durasi_recovery": 266,
                    "min_durasi_recovery": 266,
                    "max_durasi_recovery": 266,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "id_regu": 44,
                    "kode_regu": "MEDAN KOTA",
                    "nama_regu": "MEDAN KOTA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3144,
                    "avg_durasi_response": 1572,
                    "min_durasi_response": 1196,
                    "max_durasi_response": 1948,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2005,
                    "avg_durasi_recovery": 1002.5,
                    "min_durasi_recovery": 64,
                    "max_durasi_recovery": 1941,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 163101,
                    "nama_posko": "POSKO ULP MANGGAR",
                    "id_regu": 27042,
                    "kode_regu": "YANTEK 1",
                    "nama_regu": "YANTEK 1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672654915,
                    "avg_durasi_response": 557551638.3333334,
                    "min_durasi_response": 804,
                    "max_durasi_response": 1672652813,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1144,
                    "avg_durasi_recovery": 381.3333333333333,
                    "min_durasi_recovery": 341,
                    "max_durasi_recovery": 453,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514603,
                    "nama_posko": "POSKO ULP NGANJUK",
                    "id_regu": 0,
                    "kode_regu": "",
                    "nama_regu": "",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9780,
                    "avg_durasi_response": 1956,
                    "min_durasi_response": 1016,
                    "max_durasi_response": 2874,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5829,
                    "avg_durasi_recovery": 1165.8,
                    "min_durasi_recovery": 871,
                    "max_durasi_recovery": 1349,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184201,
                    "nama_posko": "POSKO ULP TALUK KUANTAN",
                    "id_regu": 20323,
                    "kode_regu": "BASERAH",
                    "nama_regu": "BASERAH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 896,
                    "avg_durasi_response": 896,
                    "min_durasi_response": 896,
                    "max_durasi_response": 896,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448,
                    "avg_durasi_recovery": 448,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 448,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326101,
                    "nama_posko": "POSKO ULP SAWERIGADING",
                    "id_regu": 22236,
                    "kode_regu": "32613.SAWERIGADING",
                    "nama_regu": "32613.SAWERIGADING",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1471,
                    "avg_durasi_response": 1471,
                    "min_durasi_response": 1471,
                    "max_durasi_response": 1471,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 294,
                    "avg_durasi_recovery": 294,
                    "min_durasi_recovery": 294,
                    "max_durasi_recovery": 294,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133361,
                    "nama_posko": "POSKO ULP SITIUNG",
                    "id_regu": 21811,
                    "kode_regu": "SUNGAITAMBANG",
                    "nama_regu": "SUNGAITAMBANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2145,
                    "avg_durasi_response": 1072.5,
                    "min_durasi_response": 1070,
                    "max_durasi_response": 1075,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2304,
                    "avg_durasi_recovery": 1152,
                    "min_durasi_recovery": 922,
                    "max_durasi_recovery": 1382,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437401,
                    "nama_posko": "POSKO ULP RUTENG",
                    "id_regu": 29504,
                    "kode_regu": "REO",
                    "nama_regu": "REO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1872,
                    "avg_durasi_response": 1872,
                    "min_durasi_response": 1872,
                    "max_durasi_response": 1872,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1622,
                    "avg_durasi_recovery": 1622,
                    "min_durasi_recovery": 1622,
                    "max_durasi_recovery": 1622,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517102,
                    "nama_posko": "POSKO ULP SUMENEP",
                    "id_regu": 17157,
                    "kode_regu": "SMNP.MS2",
                    "nama_regu": "SMNP.MS2",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68037,
                    "avg_durasi_response": 1744.5384615384614,
                    "min_durasi_response": 494,
                    "max_durasi_response": 4903,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 184383219,
                    "avg_durasi_recovery": 4727774.846153846,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 36499909,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 537311,
                    "nama_posko": "POSKO ULP MEDAN SATRIA",
                    "id_regu": 17787,
                    "kode_regu": "MEDAN.53",
                    "nama_regu": "MEDAN.53",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1584,
                    "avg_durasi_response": 792,
                    "min_durasi_response": 717,
                    "max_durasi_response": 867,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2658,
                    "avg_durasi_recovery": 1329,
                    "min_durasi_recovery": 1264,
                    "max_durasi_recovery": 1394,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131121,
                    "nama_posko": "POSKO ULP KURANJI",
                    "id_regu": 19801,
                    "kode_regu": "KURANJI01",
                    "nama_regu": "KURANJI01",
                    "total": 25,
                    "total_selesai": 25,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 34676,
                    "avg_durasi_response": 1387.04,
                    "min_durasi_response": 979,
                    "max_durasi_response": 3048,
                    "total_dibawah_sla_response": 25,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 328704069,
                    "avg_durasi_recovery": 13148162.76,
                    "min_durasi_recovery": 739,
                    "max_durasi_recovery": 36556133,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 514033,
                    "nama_posko": "POSKO ULP TULUNGAGUNG",
                    "id_regu": 17218,
                    "kode_regu": "TGL.MS8",
                    "nama_regu": "TGL.MS8",
                    "total": 30,
                    "total_selesai": 30,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672713994,
                    "avg_durasi_response": 55757133.13333333,
                    "min_durasi_response": 680,
                    "max_durasi_response": 1672679997,
                    "total_dibawah_sla_response": 29,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36892353,
                    "avg_durasi_recovery": 1229745.1,
                    "min_durasi_recovery": 230,
                    "max_durasi_recovery": 36527895,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 326801,
                    "nama_posko": "POSKO ULP RANTEPAO",
                    "id_regu": 6577,
                    "kode_regu": "RANTEPAO",
                    "nama_regu": "RANTEPAO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1026,
                    "avg_durasi_response": 1026,
                    "min_durasi_response": 1026,
                    "max_durasi_response": 1026,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 647,
                    "avg_durasi_recovery": 647,
                    "min_durasi_recovery": 647,
                    "max_durasi_recovery": 647,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520581,
                    "nama_posko": "POSKO ULP SRAGEN",
                    "id_regu": 28737,
                    "kode_regu": "SKA 58 URC2 kota",
                    "nama_regu": "SKA 58 URC2 kota",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5540,
                    "avg_durasi_response": 923.3333333333334,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1421,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36511972,
                    "avg_durasi_recovery": 6085328.666666667,
                    "min_durasi_recovery": 877,
                    "max_durasi_recovery": 36506731,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 172301,
                    "nama_posko": "POSKO ULP TALANG PADANG",
                    "id_regu": 23773,
                    "kode_regu": "TALANG PADANG",
                    "nama_regu": "TALANG PADANG",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8796,
                    "avg_durasi_response": 1759.2,
                    "min_durasi_response": 1656,
                    "max_durasi_response": 1982,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6506,
                    "avg_durasi_recovery": 1301.2,
                    "min_durasi_recovery": 736,
                    "max_durasi_recovery": 2066,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523011,
                    "nama_posko": "POSKO ULP SEMARANG TENGAH",
                    "id_regu": 33196,
                    "kode_regu": "52301H",
                    "nama_regu": "52301H",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672732733,
                    "avg_durasi_response": 139394394.41666666,
                    "min_durasi_response": 2373,
                    "max_durasi_response": 1672657238,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10175,
                    "avg_durasi_recovery": 847.9166666666666,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 2290,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321111,
                    "nama_posko": "POSKO ULP PANAKKUKANG",
                    "id_regu": 18739,
                    "kode_regu": "P MOTOR 1",
                    "nama_regu": "P MOTOR 1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24066,
                    "avg_durasi_response": 2005.5,
                    "min_durasi_response": 1374,
                    "max_durasi_response": 3026,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36530136,
                    "avg_durasi_recovery": 3044178,
                    "min_durasi_recovery": 680,
                    "max_durasi_recovery": 36515526,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 222101,
                    "nama_posko": "POSKO ULP RANTAU",
                    "id_regu": 26542,
                    "kode_regu": "RANTAU 11",
                    "nama_regu": "RANTAU 11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2495,
                    "avg_durasi_response": 1247.5,
                    "min_durasi_response": 1013,
                    "max_durasi_response": 1482,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2905,
                    "avg_durasi_recovery": 1452.5,
                    "min_durasi_recovery": 1286,
                    "max_durasi_recovery": 1619,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181601,
                    "nama_posko": "POSKO ULP PASIR PANGARAIAN",
                    "id_regu": 19749,
                    "kode_regu": "DALUDALU",
                    "nama_regu": "DALUDALU",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6731,
                    "avg_durasi_response": 2243.6666666666665,
                    "min_durasi_response": 1182,
                    "max_durasi_response": 2880,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36977629,
                    "avg_durasi_recovery": 12325876.333333334,
                    "min_durasi_recovery": 4573,
                    "max_durasi_recovery": 36513969,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 536591,
                    "nama_posko": "POSKO ULP CICURUG",
                    "id_regu": 18811,
                    "kode_regu": "CICURUG 51",
                    "nama_regu": "CICURUG 51",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672698486,
                    "avg_durasi_response": 152063498.72727272,
                    "min_durasi_response": 657,
                    "max_durasi_response": 1672684412,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 8837,
                    "avg_durasi_recovery": 803.3636363636364,
                    "min_durasi_recovery": 340,
                    "max_durasi_recovery": 1617,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 132241,
                    "nama_posko": "POSKO ULP LUBUK BASUNG",
                    "id_regu": 21766,
                    "kode_regu": "LUBUK BASUNG",
                    "nama_regu": "LUBUK BASUNG",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17422,
                    "avg_durasi_response": 2177.75,
                    "min_durasi_response": 1673,
                    "max_durasi_response": 2737,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36518583,
                    "avg_durasi_recovery": 4564822.875,
                    "min_durasi_recovery": 1099,
                    "max_durasi_recovery": 36500411,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 181901,
                    "nama_posko": "POSKO ULP BANGKINANG",
                    "id_regu": 19616,
                    "kode_regu": "Posko1",
                    "nama_regu": "Posko1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22598,
                    "avg_durasi_response": 3228.285714285714,
                    "min_durasi_response": 678,
                    "max_durasi_response": 6902,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9240,
                    "avg_durasi_recovery": 1320,
                    "min_durasi_recovery": 655,
                    "max_durasi_recovery": 3592,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522051,
                    "nama_posko": "POSKO ULP WONOSOBO",
                    "id_regu": 26437,
                    "kode_regu": "BATUR2",
                    "nama_regu": "BATUR2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5071,
                    "avg_durasi_response": 1690.3333333333333,
                    "min_durasi_response": 1320,
                    "max_durasi_response": 2288,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3086,
                    "avg_durasi_recovery": 1028.6666666666667,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 1415,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543701,
                    "nama_posko": "POSKO PAMULANG",
                    "id_regu": 14441,
                    "kode_regu": "MRT_ULC1",
                    "nama_regu": "MRT_ULC1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1552,
                    "avg_durasi_response": 1552,
                    "min_durasi_response": 1552,
                    "max_durasi_response": 1552,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 343,
                    "avg_durasi_recovery": 343,
                    "min_durasi_recovery": 343,
                    "max_durasi_recovery": 343,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326201,
                    "nama_posko": "POSKO ULP MAKALE",
                    "id_regu": 6572,
                    "kode_regu": "MAKALE",
                    "nama_regu": "MAKALE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2658,
                    "avg_durasi_response": 886,
                    "min_durasi_response": 438,
                    "max_durasi_response": 1260,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36514688,
                    "avg_durasi_recovery": 12171562.666666666,
                    "min_durasi_recovery": 66,
                    "max_durasi_recovery": 36514428,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 561401,
                    "nama_posko": "POSKO ULP CIKANDE",
                    "id_regu": 16307,
                    "kode_regu": "PONTANG 5.1",
                    "nama_regu": "PONTANG 5.1",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15164,
                    "avg_durasi_response": 1378.5454545454545,
                    "min_durasi_response": 898,
                    "max_durasi_response": 1886,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9363,
                    "avg_durasi_recovery": 851.1818181818181,
                    "min_durasi_recovery": 291,
                    "max_durasi_recovery": 1825,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 123144,
                    "nama_posko": "POSKO ULP TARUTUNG",
                    "id_regu": 35888,
                    "kode_regu": "ADIANKOTING5",
                    "nama_regu": "ADIANKOTING5",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 686,
                    "avg_durasi_response": 686,
                    "min_durasi_response": 686,
                    "max_durasi_response": 686,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1069,
                    "avg_durasi_recovery": 1069,
                    "min_durasi_recovery": 1069,
                    "max_durasi_recovery": 1069,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222101,
                    "nama_posko": "POSKO ULP RANTAU",
                    "id_regu": 26542,
                    "kode_regu": "RANTAU 11",
                    "nama_regu": "RANTAU 11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2495,
                    "avg_durasi_response": 1247.5,
                    "min_durasi_response": 1013,
                    "max_durasi_response": 1482,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2905,
                    "avg_durasi_recovery": 1452.5,
                    "min_durasi_recovery": 1286,
                    "max_durasi_recovery": 1619,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522591,
                    "nama_posko": "POSKO ULP BALAPULANG",
                    "id_regu": 18231,
                    "kode_regu": "52259.B",
                    "nama_regu": "52259.B",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6674,
                    "avg_durasi_response": 1112.3333333333333,
                    "min_durasi_response": 832,
                    "max_durasi_response": 1567,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5745,
                    "avg_durasi_recovery": 957.5,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 1339,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328101,
                    "nama_posko": "POSKO ULP KOTA BAU BAU",
                    "id_regu": 32220,
                    "kode_regu": "B1.HARBBK",
                    "nama_regu": "B1.HARBBK",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30232,
                    "avg_durasi_response": 2015.4666666666667,
                    "min_durasi_response": 387,
                    "max_durasi_response": 5049,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10923,
                    "avg_durasi_recovery": 728.2,
                    "min_durasi_recovery": 114,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511021,
                    "nama_posko": "POSKO ULP PLOSO SBU",
                    "id_regu": 16908,
                    "kode_regu": "PLSOSBU.13",
                    "nama_regu": "PLSOSBU.13",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5978,
                    "avg_durasi_response": 1494.5,
                    "min_durasi_response": 1228,
                    "max_durasi_response": 1843,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2656,
                    "avg_durasi_recovery": 664,
                    "min_durasi_recovery": 572,
                    "max_durasi_recovery": 888,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520021,
                    "nama_posko": "POSKO ULP JEPARA",
                    "id_regu": 18386,
                    "kode_regu": "52002.JEPARA521",
                    "nama_regu": "52002.JEPARA521",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48225,
                    "avg_durasi_response": 3014.0625,
                    "min_durasi_response": 1175,
                    "max_durasi_response": 5121,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109563774,
                    "avg_durasi_recovery": 6847735.875,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 36520892,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 141001,
                    "nama_posko": "POSKO ULP RIVAI",
                    "id_regu": 17765,
                    "kode_regu": "RIVAI 901",
                    "nama_regu": "RIVAI 901",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 36768,
                    "avg_durasi_response": 2626.285714285714,
                    "min_durasi_response": 1535,
                    "max_durasi_response": 4117,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 146102212,
                    "avg_durasi_recovery": 10435872.285714285,
                    "min_durasi_recovery": 384,
                    "max_durasi_recovery": 36536772,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 231021,
                    "nama_posko": "POSKO ULP SAMARINDA SEBERANG",
                    "id_regu": 28719,
                    "kode_regu": "PALARAN 8",
                    "nama_regu": "PALARAN 8",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672716284,
                    "avg_durasi_response": 418179071,
                    "min_durasi_response": 1879,
                    "max_durasi_response": 1672696781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36493856,
                    "avg_durasi_recovery": 9123464,
                    "min_durasi_recovery": 412,
                    "max_durasi_recovery": 36492439,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 562401,
                    "nama_posko": "POSKO ULP LABUAN",
                    "id_regu": 16217,
                    "kode_regu": "MENES 5.1",
                    "nama_regu": "MENES 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1763,
                    "avg_durasi_response": 1763,
                    "min_durasi_response": 1763,
                    "max_durasi_response": 1763,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1156,
                    "avg_durasi_recovery": 1156,
                    "min_durasi_recovery": 1156,
                    "max_durasi_recovery": 1156,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431301,
                    "nama_posko": "POSKO ULP ATAMBUA",
                    "id_regu": 20018,
                    "kode_regu": "ATAMBUA",
                    "nama_regu": "ATAMBUA",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694784,
                    "avg_durasi_response": 88036567.57894737,
                    "min_durasi_response": 531,
                    "max_durasi_response": 1672655450,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36559549,
                    "avg_durasi_recovery": 1924186.7894736843,
                    "min_durasi_recovery": 242,
                    "max_durasi_recovery": 36540409,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 112301,
                    "nama_posko": "POSKO ULP JANARATA",
                    "id_regu": 25238,
                    "kode_regu": "Timang Gajah 10.1",
                    "nama_regu": "Timang Gajah 10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2027,
                    "avg_durasi_response": 675.6666666666666,
                    "min_durasi_response": 563,
                    "max_durasi_response": 770,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2518,
                    "avg_durasi_recovery": 839.3333333333334,
                    "min_durasi_recovery": 556,
                    "max_durasi_recovery": 1049,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514579,
                    "nama_posko": "POSKO ULP PACET",
                    "id_regu": 17079,
                    "kode_regu": "PACET.MS1",
                    "nama_regu": "PACET.MS1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6270,
                    "avg_durasi_response": 1045,
                    "min_durasi_response": 870,
                    "max_durasi_response": 1188,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36652,
                    "avg_durasi_recovery": 6108.666666666667,
                    "min_durasi_recovery": 466,
                    "max_durasi_recovery": 12215,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516534,
                    "nama_posko": "POSKO ULP BONDOWOSO",
                    "id_regu": 17326,
                    "kode_regu": "BDWS.ULC9",
                    "nama_regu": "BDWS.ULC9",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4200,
                    "avg_durasi_response": 1400,
                    "min_durasi_response": 632,
                    "max_durasi_response": 2044,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2510,
                    "avg_durasi_recovery": 836.6666666666666,
                    "min_durasi_recovery": 725,
                    "max_durasi_recovery": 1048,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513044,
                    "nama_posko": "POSKO ULP SINGOSARI",
                    "id_regu": 17162,
                    "kode_regu": "SINGOSARI.ULC1",
                    "nama_regu": "SINGOSARI.ULC1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672692078,
                    "avg_durasi_response": 167269207.8,
                    "min_durasi_response": 734,
                    "max_durasi_response": 1672680236,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 73005236,
                    "avg_durasi_recovery": 7300523.6,
                    "min_durasi_recovery": 290,
                    "max_durasi_recovery": 36507451,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "id_regu": 22026,
                    "kode_regu": "32030.MOTOR1",
                    "nama_regu": "32030.MOTOR1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2701,
                    "avg_durasi_response": 1350.5,
                    "min_durasi_response": 735,
                    "max_durasi_response": 1966,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2201,
                    "avg_durasi_recovery": 1100.5,
                    "min_durasi_recovery": 711,
                    "max_durasi_recovery": 1490,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173401,
                    "nama_posko": "POSKO ULP PULUNG KENCANA",
                    "id_regu": 25696,
                    "kode_regu": "PANARAGAN",
                    "nama_regu": "PANARAGAN",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27344,
                    "avg_durasi_response": 1519.111111111111,
                    "min_durasi_response": 611,
                    "max_durasi_response": 4002,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 30248,
                    "avg_durasi_recovery": 1680.4444444444443,
                    "min_durasi_recovery": 888,
                    "max_durasi_recovery": 2377,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131031,
                    "nama_posko": "POSKO ULP INDARUNG",
                    "id_regu": 19798,
                    "kode_regu": "INDARUNG01",
                    "nama_regu": "INDARUNG01",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672653307,
                    "avg_durasi_response": 92925183.72222222,
                    "min_durasi_response": 671,
                    "max_durasi_response": 1672625361,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36563787,
                    "avg_durasi_recovery": 2031321.5,
                    "min_durasi_recovery": 360,
                    "max_durasi_recovery": 36538386,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 315501,
                    "nama_posko": "POSKO ULP KOTARAYA",
                    "id_regu": 39659,
                    "kode_regu": "KOTARAYA URC1",
                    "nama_regu": "KOTARAYA URC1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3320,
                    "avg_durasi_response": 3320,
                    "min_durasi_response": 3320,
                    "max_durasi_response": 3320,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 963,
                    "avg_durasi_recovery": 963,
                    "min_durasi_recovery": 963,
                    "max_durasi_recovery": 963,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535671,
                    "nama_posko": "POSKO ULP CIJAWURA",
                    "id_regu": 17923,
                    "kode_regu": "CIJAWURA 52",
                    "nama_regu": "CIJAWURA 52",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672720440,
                    "avg_durasi_response": 119480031.42857143,
                    "min_durasi_response": 861,
                    "max_durasi_response": 1672700234,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 18612,
                    "avg_durasi_recovery": 1329.4285714285713,
                    "min_durasi_recovery": 302,
                    "max_durasi_recovery": 3577,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173801,
                    "nama_posko": "POSKO ULP LIWA",
                    "id_regu": 24616,
                    "kode_regu": "PUGUNG",
                    "nama_regu": "PUGUNG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5753,
                    "avg_durasi_response": 5753,
                    "min_durasi_response": 5753,
                    "max_durasi_response": 5753,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 691,
                    "avg_durasi_recovery": 691,
                    "min_durasi_recovery": 691,
                    "max_durasi_recovery": 691,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122144,
                    "nama_posko": "POSKO ULP STABAT",
                    "id_regu": 22793,
                    "kode_regu": "STABAT25",
                    "nama_regu": "STABAT25",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2035,
                    "avg_durasi_response": 2035,
                    "min_durasi_response": 2035,
                    "max_durasi_response": 2035,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1328,
                    "avg_durasi_recovery": 1328,
                    "min_durasi_recovery": 1328,
                    "max_durasi_recovery": 1328,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525061,
                    "nama_posko": "POSKO ULP SIDAREJA",
                    "id_regu": 21352,
                    "kode_regu": "52506D URC KAWUNGANTEN",
                    "nama_regu": "52506D URC KAWUNGANTEN",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6316,
                    "avg_durasi_response": 1263.2,
                    "min_durasi_response": 907,
                    "max_durasi_response": 1967,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2273,
                    "avg_durasi_recovery": 454.6,
                    "min_durasi_recovery": 144,
                    "max_durasi_recovery": 1017,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511434,
                    "nama_posko": "POSKO ULP RUNGKUT",
                    "id_regu": 37671,
                    "kode_regu": "511434.COMMANDCENTER",
                    "nama_regu": "511434.COMMANDCENTER",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30044,
                    "avg_durasi_response": 770.3589743589744,
                    "min_durasi_response": 290,
                    "max_durasi_response": 5610,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533878,
                    "avg_durasi_recovery": 936766.1025641026,
                    "min_durasi_recovery": 137,
                    "max_durasi_recovery": 36515079,
                    "total_dibawah_sla_recovery": 38,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 534441,
                    "nama_posko": "POSKO ULP PURWAKARTA KOTA",
                    "id_regu": 19643,
                    "kode_regu": "PAGADEN 51",
                    "nama_regu": "PAGADEN 51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 745,
                    "avg_durasi_response": 745,
                    "min_durasi_response": 745,
                    "max_durasi_response": 745,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1285,
                    "avg_durasi_recovery": 1285,
                    "min_durasi_recovery": 1285,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441301,
                    "nama_posko": "POSKO ULP TANJUNG",
                    "id_regu": 28376,
                    "kode_regu": "44130.GILIAIR",
                    "nama_regu": "44130.GILIAIR",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1383,
                    "avg_durasi_response": 1383,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1383,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 594,
                    "avg_durasi_recovery": 594,
                    "min_durasi_recovery": 594,
                    "max_durasi_recovery": 594,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443101,
                    "nama_posko": "POSKO ULP SAPE",
                    "id_regu": 34662,
                    "kode_regu": "44310.GAWA",
                    "nama_regu": "44310.GAWA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2810,
                    "avg_durasi_response": 1405,
                    "min_durasi_response": 1255,
                    "max_durasi_response": 1555,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2249,
                    "avg_durasi_recovery": 1124.5,
                    "min_durasi_recovery": 1058,
                    "max_durasi_recovery": 1191,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521561,
                    "nama_posko": "POSKO ULP PARAKAN",
                    "id_regu": 33951,
                    "kode_regu": "MGL.URC2 PARAKAN",
                    "nama_regu": "MGL.URC2 PARAKAN",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4167,
                    "avg_durasi_response": 1389,
                    "min_durasi_response": 1342,
                    "max_durasi_response": 1422,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2227,
                    "avg_durasi_recovery": 742.3333333333334,
                    "min_durasi_recovery": 497,
                    "max_durasi_recovery": 894,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "id_regu": 44,
                    "kode_regu": "MEDAN KOTA",
                    "nama_regu": "MEDAN KOTA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3144,
                    "avg_durasi_response": 1572,
                    "min_durasi_response": 1196,
                    "max_durasi_response": 1948,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2005,
                    "avg_durasi_recovery": 1002.5,
                    "min_durasi_recovery": 64,
                    "max_durasi_recovery": 1941,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112291,
                    "nama_posko": "POSKO ULP TAKENGON",
                    "id_regu": 37473,
                    "kode_regu": "OWAQ10.1",
                    "nama_regu": "OWAQ10.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4616,
                    "avg_durasi_response": 769.3333333333334,
                    "min_durasi_response": 546,
                    "max_durasi_response": 1044,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4627,
                    "avg_durasi_recovery": 771.1666666666666,
                    "min_durasi_recovery": 502,
                    "max_durasi_recovery": 969,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131051,
                    "nama_posko": "POSKO ULP LUBUK ALUNG",
                    "id_regu": 19803,
                    "kode_regu": "LUBUK ALUNG",
                    "nama_regu": "LUBUK ALUNG",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26806,
                    "avg_durasi_response": 1914.7142857142858,
                    "min_durasi_response": 1049,
                    "max_durasi_response": 3099,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36530535,
                    "avg_durasi_recovery": 2609323.9285714286,
                    "min_durasi_recovery": 333,
                    "max_durasi_recovery": 36515913,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521091,
                    "nama_posko": "POSKO ULP YOGYAKARTA KOTA",
                    "id_regu": 37424,
                    "kode_regu": "YANDAL JOGJA 11",
                    "nama_regu": "YANDAL JOGJA 11",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52575,
                    "avg_durasi_response": 3755.3571428571427,
                    "min_durasi_response": 1686,
                    "max_durasi_response": 6295,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17872,
                    "avg_durasi_recovery": 1276.5714285714287,
                    "min_durasi_recovery": 606,
                    "max_durasi_recovery": 2726,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 324101,
                    "nama_posko": "POSKO ULP SAWITTO",
                    "id_regu": 22273,
                    "kode_regu": "SAWITTO1",
                    "nama_regu": "SAWITTO1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1194,
                    "avg_durasi_response": 1194,
                    "min_durasi_response": 1194,
                    "max_durasi_response": 1194,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 257,
                    "avg_durasi_recovery": 257,
                    "min_durasi_recovery": 257,
                    "max_durasi_recovery": 257,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 433801,
                    "nama_posko": "POSKO ULP SUMBA BARAT DAYA",
                    "id_regu": 38843,
                    "kode_regu": "SJ.UNIT4",
                    "nama_regu": "SJ.UNIT4",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1981,
                    "avg_durasi_response": 1981,
                    "min_durasi_response": 1981,
                    "max_durasi_response": 1981,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 983,
                    "avg_durasi_recovery": 983,
                    "min_durasi_recovery": 983,
                    "max_durasi_recovery": 983,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521051,
                    "nama_posko": "POSKO ULP WONOSARI",
                    "id_regu": 13427,
                    "kode_regu": "YOG.GUNUNG 1",
                    "nama_regu": "YOG.GUNUNG 1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672728284,
                    "avg_durasi_response": 88038330.73684211,
                    "min_durasi_response": 724,
                    "max_durasi_response": 1672667319,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 25045,
                    "avg_durasi_recovery": 1318.157894736842,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 3080,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435001,
                    "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "id_regu": 27437,
                    "kode_regu": "LELA",
                    "nama_regu": "LELA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6252,
                    "avg_durasi_response": 1563,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1732,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5361,
                    "avg_durasi_recovery": 1340.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1967,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514122,
                    "nama_posko": "POSKO ULP CAMPUR DARAT",
                    "id_regu": 17225,
                    "kode_regu": "CPDRT.MS7",
                    "nama_regu": "CPDRT.MS7",
                    "total": 29,
                    "total_selesai": 29,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672715117,
                    "avg_durasi_response": 57679831.62068965,
                    "min_durasi_response": 1034,
                    "max_durasi_response": 1672676330,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 73920427,
                    "avg_durasi_recovery": 2548980.2413793104,
                    "min_durasi_recovery": 342,
                    "max_durasi_recovery": 36517149,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 173401,
                    "nama_posko": "POSKO ULP PULUNG KENCANA",
                    "id_regu": 25696,
                    "kode_regu": "PANARAGAN",
                    "nama_regu": "PANARAGAN",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27344,
                    "avg_durasi_response": 1519.111111111111,
                    "min_durasi_response": 611,
                    "max_durasi_response": 4002,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 30248,
                    "avg_durasi_recovery": 1680.4444444444443,
                    "min_durasi_recovery": 888,
                    "max_durasi_recovery": 2377,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562101,
                    "nama_posko": "POSKO ULP RANGKASBITUNG",
                    "id_regu": 16201,
                    "kode_regu": "CITOREK 5.1",
                    "nama_regu": "CITOREK 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2201,
                    "avg_durasi_response": 733.6666666666666,
                    "min_durasi_response": 696,
                    "max_durasi_response": 781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3301,
                    "avg_durasi_recovery": 1100.3333333333333,
                    "min_durasi_recovery": 928,
                    "max_durasi_recovery": 1252,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 125144,
                    "nama_posko": "POSKO ULP AEK KOTABATU",
                    "id_regu": 21847,
                    "kode_regu": "YANTEKKOTABATU4",
                    "nama_regu": "YANTEKKOTABATU4",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1340,
                    "avg_durasi_response": 1340,
                    "min_durasi_response": 1340,
                    "max_durasi_response": 1340,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1028,
                    "avg_durasi_recovery": 1028,
                    "min_durasi_recovery": 1028,
                    "max_durasi_recovery": 1028,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562101,
                    "nama_posko": "POSKO ULP RANGKASBITUNG",
                    "id_regu": 16201,
                    "kode_regu": "CITOREK 5.1",
                    "nama_regu": "CITOREK 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2201,
                    "avg_durasi_response": 733.6666666666666,
                    "min_durasi_response": 696,
                    "max_durasi_response": 781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3301,
                    "avg_durasi_recovery": 1100.3333333333333,
                    "min_durasi_recovery": 928,
                    "max_durasi_recovery": 1252,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517607,
                    "nama_posko": "POSKO ULP BLEGA",
                    "id_regu": 17146,
                    "kode_regu": "BLGA.ULC1",
                    "nama_regu": "BLGA.ULC1",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5018032053,
                    "avg_durasi_response": 179215430.4642857,
                    "min_durasi_response": 532,
                    "max_durasi_response": 1672677188,
                    "total_dibawah_sla_response": 25,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 36884418,
                    "avg_durasi_recovery": 1317300.642857143,
                    "min_durasi_recovery": 575,
                    "max_durasi_recovery": 36518013,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 525031,
                    "nama_posko": "POSKO ULP GOMBONG",
                    "id_regu": 18165,
                    "kode_regu": "52503C POS AYAH",
                    "nama_regu": "52503C POS AYAH",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672688417,
                    "avg_durasi_response": 185854268.55555555,
                    "min_durasi_response": 392,
                    "max_durasi_response": 1672680878,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5164,
                    "avg_durasi_recovery": 573.7777777777778,
                    "min_durasi_recovery": 277,
                    "max_durasi_recovery": 1091,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522541,
                    "nama_posko": "POSKO ULP SLAWI",
                    "id_regu": 18219,
                    "kode_regu": "52254.A",
                    "nama_regu": "52254.A",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14717,
                    "avg_durasi_response": 1051.2142857142858,
                    "min_durasi_response": 765,
                    "max_durasi_response": 1726,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18645,
                    "avg_durasi_recovery": 1331.7857142857142,
                    "min_durasi_recovery": 431,
                    "max_durasi_recovery": 3403,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 427101,
                    "nama_posko": "POSKO ULP NABIRE KOTA",
                    "id_regu": 39812,
                    "kode_regu": "NABIRE11",
                    "nama_regu": "NABIRE11",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11348,
                    "avg_durasi_response": 1260.888888888889,
                    "min_durasi_response": 695,
                    "max_durasi_response": 1772,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8164,
                    "avg_durasi_recovery": 907.1111111111111,
                    "min_durasi_recovery": 428,
                    "max_durasi_recovery": 1607,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513022,
                    "nama_posko": "POSKO ULP BULULAWANG",
                    "id_regu": 17179,
                    "kode_regu": "BLWANG.UL1",
                    "nama_regu": "BLWANG.UL1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 31216,
                    "avg_durasi_response": 1006.9677419354839,
                    "min_durasi_response": 484,
                    "max_durasi_response": 1476,
                    "total_dibawah_sla_response": 31,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36544959,
                    "avg_durasi_recovery": 1178869.6451612904,
                    "min_durasi_recovery": 252,
                    "max_durasi_recovery": 36528758,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 222001,
                    "nama_posko": "POSKO ULP BARABAI",
                    "id_regu": 34059,
                    "kode_regu": "BARABAI13",
                    "nama_regu": "BARABAI13",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5543,
                    "avg_durasi_response": 1385.75,
                    "min_durasi_response": 1002,
                    "max_durasi_response": 1758,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2918,
                    "avg_durasi_recovery": 729.5,
                    "min_durasi_recovery": 495,
                    "max_durasi_recovery": 1236,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552203,
                    "nama_posko": "POSKO ULP BANGLI",
                    "id_regu": 13061,
                    "kode_regu": "BGL-281",
                    "nama_regu": "BGL-281",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672709135,
                    "avg_durasi_response": 111513942.33333333,
                    "min_durasi_response": 1318,
                    "max_durasi_response": 1672680913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 357794,
                    "avg_durasi_recovery": 23852.933333333334,
                    "min_durasi_recovery": 747,
                    "max_durasi_recovery": 156407,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 535751,
                    "nama_posko": "POSKO ULP KOPO",
                    "id_regu": 17937,
                    "kode_regu": "KOPO 52",
                    "nama_regu": "KOPO 52",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26651,
                    "avg_durasi_response": 2050.076923076923,
                    "min_durasi_response": 657,
                    "max_durasi_response": 3680,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17275,
                    "avg_durasi_recovery": 1328.8461538461538,
                    "min_durasi_recovery": 269,
                    "max_durasi_recovery": 3699,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520011,
                    "nama_posko": "POSKO ULP KUDUS KOTA",
                    "id_regu": 18377,
                    "kode_regu": "52001.KUDUSKOTA511",
                    "nama_regu": "52001.KUDUSKOTA511",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 57259,
                    "avg_durasi_response": 5205.363636363636,
                    "min_durasi_response": 1837,
                    "max_durasi_response": 8932,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73036975,
                    "avg_durasi_recovery": 6639725,
                    "min_durasi_recovery": 113,
                    "max_durasi_recovery": 36545368,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526531,
                    "nama_posko": "POSKO ULP WONOGIRI",
                    "id_regu": 19000,
                    "kode_regu": "52060G TIRTOMOYO",
                    "nama_regu": "52060G TIRTOMOYO",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672663846,
                    "avg_durasi_response": 111510923.06666666,
                    "min_durasi_response": 845,
                    "max_durasi_response": 1672641571,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19768,
                    "avg_durasi_recovery": 1317.8666666666666,
                    "min_durasi_recovery": 560,
                    "max_durasi_recovery": 4111,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515075,
                    "nama_posko": "POSKO ULP CARUBAN",
                    "id_regu": 17028,
                    "kode_regu": "CT CARUBAN",
                    "nama_regu": "CT CARUBAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 519,
                    "avg_durasi_response": 519,
                    "min_durasi_response": 519,
                    "max_durasi_response": 519,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 247,
                    "avg_durasi_recovery": 247,
                    "min_durasi_recovery": 247,
                    "max_durasi_recovery": 247,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522561,
                    "nama_posko": "POSKO ULP BUMIAYU",
                    "id_regu": 18245,
                    "kode_regu": "52256.D",
                    "nama_regu": "52256.D",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5012,
                    "avg_durasi_response": 1002.4,
                    "min_durasi_response": 805,
                    "max_durasi_response": 1304,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5484,
                    "avg_durasi_recovery": 1096.8,
                    "min_durasi_recovery": 452,
                    "max_durasi_recovery": 2378,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 128051,
                    "nama_posko": "POSKO ULP DENAI",
                    "id_regu": 17690,
                    "kode_regu": "DENAI.5.1",
                    "nama_regu": "DENAI.5.1",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52053,
                    "avg_durasi_response": 2891.8333333333335,
                    "min_durasi_response": 266,
                    "max_durasi_response": 39187,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 13445,
                    "avg_durasi_recovery": 746.9444444444445,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2263,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "id_regu": 32976,
                    "kode_regu": "URC TEGOWANU 2",
                    "nama_regu": "URC TEGOWANU 2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3605,
                    "avg_durasi_response": 1201.6666666666667,
                    "min_durasi_response": 1004,
                    "max_durasi_response": 1301,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2048,
                    "avg_durasi_recovery": 682.6666666666666,
                    "min_durasi_recovery": 555,
                    "max_durasi_recovery": 867,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552101,
                    "nama_posko": "POSKO ULP KLUNGKUNG",
                    "id_regu": 28557,
                    "kode_regu": "KLK-181",
                    "nama_regu": "KLK-181",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20367,
                    "avg_durasi_response": 1566.6923076923076,
                    "min_durasi_response": 1048,
                    "max_durasi_response": 2137,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 47405,
                    "avg_durasi_recovery": 3646.5384615384614,
                    "min_durasi_recovery": 53,
                    "max_durasi_recovery": 13430,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522521,
                    "nama_posko": "POSKO ULP TEGAL TIMUR",
                    "id_regu": 18214,
                    "kode_regu": "52252.A",
                    "nama_regu": "52252.A",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19572,
                    "avg_durasi_response": 1398,
                    "min_durasi_response": 747,
                    "max_durasi_response": 2854,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36561433,
                    "avg_durasi_recovery": 2611530.9285714286,
                    "min_durasi_recovery": 409,
                    "max_durasi_recovery": 36549433,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536911,
                    "nama_posko": "POSKO ULP TANGGEUNG",
                    "id_regu": 33017,
                    "kode_regu": "CIMARAGANG.52",
                    "nama_regu": "CIMARAGANG.52",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6124,
                    "avg_durasi_response": 1224.8,
                    "min_durasi_response": 662,
                    "max_durasi_response": 2726,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4480,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 59,
                    "max_durasi_recovery": 2393,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 146001,
                    "nama_posko": "POSKO ULP NUSA INDAH",
                    "id_regu": 17830,
                    "kode_regu": "MURAI 02",
                    "nama_regu": "MURAI 02",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9824,
                    "avg_durasi_response": 1228,
                    "min_durasi_response": 827,
                    "max_durasi_response": 2023,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9521,
                    "avg_durasi_recovery": 1190.125,
                    "min_durasi_recovery": 403,
                    "max_durasi_recovery": 1759,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231201,
                    "nama_posko": "POSKO ULP KOTA BANGUN",
                    "id_regu": 39199,
                    "kode_regu": "Kotabangun 82",
                    "nama_regu": "Kotabangun 82",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9066,
                    "avg_durasi_response": 3022,
                    "min_durasi_response": 1906,
                    "max_durasi_response": 4276,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2824,
                    "avg_durasi_recovery": 941.3333333333334,
                    "min_durasi_recovery": 905,
                    "max_durasi_recovery": 962,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321511,
                    "nama_posko": "POSKO ULP TAKALAR",
                    "id_regu": 22246,
                    "kode_regu": "32151.MOBIL1",
                    "nama_regu": "32151.MOBIL1",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18468,
                    "avg_durasi_response": 1086.3529411764705,
                    "min_durasi_response": 154,
                    "max_durasi_response": 2396,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14157,
                    "avg_durasi_recovery": 832.7647058823529,
                    "min_durasi_recovery": 227,
                    "max_durasi_recovery": 1726,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221201,
                    "nama_posko": "POSKO ULP BANJARBARU",
                    "id_regu": 34838,
                    "kode_regu": "BJB.16",
                    "nama_regu": "BJB.16",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 79359,
                    "avg_durasi_response": 4176.789473684211,
                    "min_durasi_response": 1676,
                    "max_durasi_response": 9697,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73585703,
                    "avg_durasi_recovery": 3872931.736842105,
                    "min_durasi_recovery": 333,
                    "max_durasi_recovery": 36542390,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 329301,
                    "nama_posko": "POSKO ULP MAJENE",
                    "id_regu": 22262,
                    "kode_regu": "TINAMBUNG 11",
                    "nama_regu": "TINAMBUNG 11",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12393,
                    "avg_durasi_response": 1377,
                    "min_durasi_response": 518,
                    "max_durasi_response": 2646,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36548414,
                    "avg_durasi_recovery": 4060934.888888889,
                    "min_durasi_recovery": 204,
                    "max_durasi_recovery": 36539295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 223301,
                    "nama_posko": "POSKO ULP SATUI",
                    "id_regu": 20961,
                    "kode_regu": "SUDAN12",
                    "nama_regu": "SUDAN12",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1461,
                    "avg_durasi_response": 1461,
                    "min_durasi_response": 1461,
                    "max_durasi_response": 1461,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 700,
                    "avg_durasi_recovery": 700,
                    "min_durasi_recovery": 700,
                    "max_durasi_recovery": 700,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326501,
                    "nama_posko": "POSKO ULP TOMONI",
                    "id_regu": 22226,
                    "kode_regu": "32650.TOMONI",
                    "nama_regu": "32650.TOMONI",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11611,
                    "avg_durasi_response": 1290.111111111111,
                    "min_durasi_response": 606,
                    "max_durasi_response": 2362,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36575720,
                    "avg_durasi_recovery": 4063968.888888889,
                    "min_durasi_recovery": 423,
                    "max_durasi_recovery": 36561530,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 515043,
                    "nama_posko": "POSKO ULP NGAWI",
                    "id_regu": 17064,
                    "kode_regu": "NGAWI14 (BARAT)",
                    "nama_regu": "NGAWI14 (BARAT)",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10385,
                    "avg_durasi_response": 1038.5,
                    "min_durasi_response": 574,
                    "max_durasi_response": 1529,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 103929,
                    "avg_durasi_recovery": 10392.9,
                    "min_durasi_recovery": 123,
                    "max_durasi_recovery": 24252,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 511633,
                    "nama_posko": "POSKO ULP MENGANTI",
                    "id_regu": 17001,
                    "kode_regu": "MGNTI 15",
                    "nama_regu": "MGNTI 15",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1716,
                    "avg_durasi_response": 858,
                    "min_durasi_response": 737,
                    "max_durasi_response": 979,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1569,
                    "avg_durasi_recovery": 784.5,
                    "min_durasi_recovery": 454,
                    "max_durasi_recovery": 1115,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222401,
                    "nama_posko": "POSKO ULP TANJUNG",
                    "id_regu": 30465,
                    "kode_regu": "UPAU11",
                    "nama_regu": "UPAU11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1657,
                    "avg_durasi_response": 1657,
                    "min_durasi_response": 1657,
                    "max_durasi_response": 1657,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 592,
                    "avg_durasi_recovery": 592,
                    "min_durasi_recovery": 592,
                    "max_durasi_recovery": 592,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "id_regu": 13075,
                    "kode_regu": "GIA-182",
                    "nama_regu": "GIA-182",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5156,
                    "avg_durasi_response": 1718.6666666666667,
                    "min_durasi_response": 1570,
                    "max_durasi_response": 1873,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12301,
                    "avg_durasi_recovery": 4100.333333333333,
                    "min_durasi_recovery": 1919,
                    "max_durasi_recovery": 7749,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225401,
                    "nama_posko": "POSKO ULP MUARA TEWEH",
                    "id_regu": 30683,
                    "kode_regu": "BINING.11",
                    "nama_regu": "BINING.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3503,
                    "avg_durasi_response": 1751.5,
                    "min_durasi_response": 1547,
                    "max_durasi_response": 1956,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 969,
                    "avg_durasi_recovery": 484.5,
                    "min_durasi_recovery": 342,
                    "max_durasi_recovery": 627,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 141201,
                    "nama_posko": "POSKO ULP SUKARAME",
                    "id_regu": 5272,
                    "kode_regu": "REGU POSKO RAYON SUKARAME",
                    "nama_regu": "REGU POSKO RAYON SUKARAME",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2267,
                    "avg_durasi_response": 2267,
                    "min_durasi_response": 2267,
                    "max_durasi_response": 2267,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36532425,
                    "avg_durasi_recovery": 36532425,
                    "min_durasi_recovery": 36532425,
                    "max_durasi_recovery": 36532425,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521511,
                    "nama_posko": "POSKO ULP MAGELANG KOTA",
                    "id_regu": 33936,
                    "kode_regu": "MGL.URC2 MAGELANG KOTA",
                    "nama_regu": "MGL.URC2 MAGELANG KOTA",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6921,
                    "avg_durasi_response": 988.7142857142857,
                    "min_durasi_response": 879,
                    "max_durasi_response": 1449,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5099,
                    "avg_durasi_recovery": 728.4285714285714,
                    "min_durasi_recovery": 584,
                    "max_durasi_recovery": 1468,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171801,
                    "nama_posko": "POSKO ULP TELUK BETUNG (GH GARUNTANG)",
                    "id_regu": 26436,
                    "kode_regu": "YANDAL524",
                    "nama_regu": "YANDAL524",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672688592,
                    "avg_durasi_response": 104543037,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1672660765,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36540834,
                    "avg_durasi_recovery": 2283802.125,
                    "min_durasi_recovery": 488,
                    "max_durasi_recovery": 36523359,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 511412,
                    "nama_posko": "POSKO ULP DUKUH KUPANG",
                    "id_regu": 25258,
                    "kode_regu": "DKP 17",
                    "nama_regu": "DKP 17",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3940,
                    "avg_durasi_response": 1313.3333333333333,
                    "min_durasi_response": 145,
                    "max_durasi_response": 2522,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6976,
                    "avg_durasi_recovery": 2325.3333333333335,
                    "min_durasi_recovery": 1294,
                    "max_durasi_recovery": 4301,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171101,
                    "nama_posko": "POSKO ULP NATAR",
                    "id_regu": 25479,
                    "kode_regu": "ULC4 NATAR",
                    "nama_regu": "ULC4 NATAR",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 72796,
                    "avg_durasi_response": 4044.222222222222,
                    "min_durasi_response": 1819,
                    "max_durasi_response": 7527,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10300,
                    "avg_durasi_recovery": 572.2222222222222,
                    "min_durasi_recovery": 251,
                    "max_durasi_recovery": 1139,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 129061,
                    "nama_posko": "POSKO ULP PANCURBATU",
                    "id_regu": 17692,
                    "kode_regu": "BATU.5.1",
                    "nama_regu": "BATU.5.1",
                    "total": 38,
                    "total_selesai": 38,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15319,
                    "avg_durasi_response": 403.13157894736844,
                    "min_durasi_response": 172,
                    "max_durasi_response": 1186,
                    "total_dibawah_sla_response": 38,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 24905,
                    "avg_durasi_recovery": 655.3947368421053,
                    "min_durasi_recovery": 132,
                    "max_durasi_recovery": 4153,
                    "total_dibawah_sla_recovery": 38,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231121,
                    "nama_posko": "POSKO ULP TENGGARONG",
                    "id_regu": 33749,
                    "kode_regu": "TENGGARONG 8.2",
                    "nama_regu": "TENGGARONG 8.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24865,
                    "avg_durasi_response": 3552.1428571428573,
                    "min_durasi_response": 1415,
                    "max_durasi_response": 8070,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516195,
                    "avg_durasi_recovery": 5216599.285714285,
                    "min_durasi_recovery": 47,
                    "max_durasi_recovery": 36507289,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 513055,
                    "nama_posko": "POSKO ULP KEPANJEN",
                    "id_regu": 17193,
                    "kode_regu": "KPJN.MS1",
                    "nama_regu": "KPJN.MS1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11989,
                    "avg_durasi_response": 999.0833333333334,
                    "min_durasi_response": 652,
                    "max_durasi_response": 1627,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5267,
                    "avg_durasi_recovery": 438.9166666666667,
                    "min_durasi_recovery": 277,
                    "max_durasi_recovery": 941,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "id_regu": 22026,
                    "kode_regu": "32030.MOTOR1",
                    "nama_regu": "32030.MOTOR1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2701,
                    "avg_durasi_response": 1350.5,
                    "min_durasi_response": 735,
                    "max_durasi_response": 1966,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2201,
                    "avg_durasi_recovery": 1100.5,
                    "min_durasi_recovery": 711,
                    "max_durasi_recovery": 1490,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134521,
                    "nama_posko": "POSKO ULP PAYAKUMBUH",
                    "id_regu": 21689,
                    "kode_regu": "PILADANG",
                    "nama_regu": "PILADANG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1404,
                    "avg_durasi_response": 1404,
                    "min_durasi_response": 1404,
                    "max_durasi_response": 1404,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2240,
                    "avg_durasi_recovery": 2240,
                    "min_durasi_recovery": 2240,
                    "max_durasi_recovery": 2240,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520031,
                    "nama_posko": "POSKO ULP BANGSRI",
                    "id_regu": 31976,
                    "kode_regu": "52003.BANGSRIURC2",
                    "nama_regu": "52003.BANGSRIURC2",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 88326,
                    "avg_durasi_response": 5195.64705882353,
                    "min_durasi_response": 1385,
                    "max_durasi_response": 8356,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36503941,
                    "avg_durasi_recovery": 2147290.6470588236,
                    "min_durasi_recovery": 309,
                    "max_durasi_recovery": 36496176,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 222101,
                    "nama_posko": "POSKO ULP RANTAU",
                    "id_regu": 26542,
                    "kode_regu": "RANTAU 11",
                    "nama_regu": "RANTAU 11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2495,
                    "avg_durasi_response": 1247.5,
                    "min_durasi_response": 1013,
                    "max_durasi_response": 1482,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2905,
                    "avg_durasi_recovery": 1452.5,
                    "min_durasi_recovery": 1286,
                    "max_durasi_recovery": 1619,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522571,
                    "nama_posko": "POSKO ULP COMAL",
                    "id_regu": 18671,
                    "kode_regu": "52453E.ROW/RAMBASAN",
                    "nama_regu": "52453E.ROW/RAMBASAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1597,
                    "avg_durasi_response": 1597,
                    "min_durasi_response": 1597,
                    "max_durasi_response": 1597,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1004,
                    "avg_durasi_recovery": 1004,
                    "min_durasi_recovery": 1004,
                    "max_durasi_recovery": 1004,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 412601,
                    "nama_posko": "POSKO ULP TERNATE",
                    "id_regu": 38801,
                    "kode_regu": "TERNATE 9",
                    "nama_regu": "TERNATE 9",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9394,
                    "avg_durasi_response": 1565.6666666666667,
                    "min_durasi_response": 1049,
                    "max_durasi_response": 2026,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5068,
                    "avg_durasi_recovery": 844.6666666666666,
                    "min_durasi_recovery": 443,
                    "max_durasi_recovery": 1241,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316501,
                    "nama_posko": "POSKO ULP TELAGA",
                    "id_regu": 27802,
                    "kode_regu": "BILUNG10.1",
                    "nama_regu": "BILUNG10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1577,
                    "avg_durasi_response": 1577,
                    "min_durasi_response": 1577,
                    "max_durasi_response": 1577,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 661,
                    "avg_durasi_recovery": 661,
                    "min_durasi_recovery": 661,
                    "max_durasi_recovery": 661,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "id_regu": 29770,
                    "kode_regu": "OESAO KJ PARITI",
                    "nama_regu": "OESAO KJ PARITI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11180,
                    "avg_durasi_response": 1597.142857142857,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2084,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8470,
                    "avg_durasi_recovery": 1210,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 1803,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520521,
                    "nama_posko": "POSKO ULP MANAHAN",
                    "id_regu": 18963,
                    "kode_regu": "SKA MNH 521",
                    "nama_regu": "SKA MNH 521",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29437,
                    "avg_durasi_response": 1839.8125,
                    "min_durasi_response": 712,
                    "max_durasi_response": 5626,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18780,
                    "avg_durasi_recovery": 1173.75,
                    "min_durasi_recovery": 248,
                    "max_durasi_recovery": 3130,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 125100,
                    "nama_posko": "POSKO ULP KOTAPINANG",
                    "id_regu": 20542,
                    "kode_regu": "PINANG4",
                    "nama_regu": "PINANG4",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1209,
                    "avg_durasi_response": 1209,
                    "min_durasi_response": 1209,
                    "max_durasi_response": 1209,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1198,
                    "avg_durasi_recovery": 1198,
                    "min_durasi_recovery": 1198,
                    "max_durasi_recovery": 1198,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311021,
                    "nama_posko": "POSKO ULP MANADO SELATAN",
                    "id_regu": 38256,
                    "kode_regu": "SARIO 10",
                    "nama_regu": "SARIO 10",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24803,
                    "avg_durasi_response": 1181.095238095238,
                    "min_durasi_response": 698,
                    "max_durasi_response": 3973,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36525846,
                    "avg_durasi_recovery": 1739326,
                    "min_durasi_recovery": 260,
                    "max_durasi_recovery": 36514106,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 534031,
                    "nama_posko": "POSKO ULP INDRAMAYU KOTA",
                    "id_regu": 23967,
                    "kode_regu": "LHBN5.1",
                    "nama_regu": "LHBN5.1",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672697852,
                    "avg_durasi_response": 104543615.75,
                    "min_durasi_response": 452,
                    "max_durasi_response": 1672681900,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109508494,
                    "avg_durasi_recovery": 6844280.875,
                    "min_durasi_recovery": 183,
                    "max_durasi_recovery": 36505787,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 323201,
                    "nama_posko": "POSKO ULP WUA WUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42389,
                    "avg_durasi_response": 1926.7727272727273,
                    "min_durasi_response": 410,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36568274,
                    "avg_durasi_recovery": 1662194.2727272727,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 36563897,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 111111,
                    "nama_posko": "POSKO ULP KEUDEBIENG",
                    "id_regu": 17723,
                    "kode_regu": "KEUDEBIENG 10.1",
                    "nama_regu": "KEUDEBIENG 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3518,
                    "avg_durasi_response": 879.5,
                    "min_durasi_response": 486,
                    "max_durasi_response": 1233,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5974,
                    "avg_durasi_recovery": 1493.5,
                    "min_durasi_recovery": 805,
                    "max_durasi_recovery": 2196,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173301,
                    "nama_posko": "POSKO ULP MENGGALA",
                    "id_regu": 24043,
                    "kode_regu": "MENGGALA",
                    "nama_regu": "MENGGALA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3006,
                    "avg_durasi_response": 3006,
                    "min_durasi_response": 3006,
                    "max_durasi_response": 3006,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 675,
                    "avg_durasi_recovery": 675,
                    "min_durasi_recovery": 675,
                    "max_durasi_recovery": 675,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 442201,
                    "nama_posko": "POSKO ULP TALIWANG",
                    "id_regu": 24896,
                    "kode_regu": "KJ SETELUK",
                    "nama_regu": "KJ SETELUK",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2331,
                    "avg_durasi_response": 777,
                    "min_durasi_response": 713,
                    "max_durasi_response": 895,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535719,
                    "avg_durasi_recovery": 12178573,
                    "min_durasi_recovery": 389,
                    "max_durasi_recovery": 36534888,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536311,
                    "nama_posko": "POSKO ULP PELABUHAN RATU",
                    "id_regu": 18850,
                    "kode_regu": "TMNJAYA51",
                    "nama_regu": "TMNJAYA51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1235,
                    "avg_durasi_response": 1235,
                    "min_durasi_response": 1235,
                    "max_durasi_response": 1235,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1680,
                    "avg_durasi_recovery": 1680,
                    "min_durasi_recovery": 1680,
                    "max_durasi_recovery": 1680,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 125100,
                    "nama_posko": "POSKO ULP KOTAPINANG",
                    "id_regu": 20542,
                    "kode_regu": "PINANG4",
                    "nama_regu": "PINANG4",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1209,
                    "avg_durasi_response": 1209,
                    "min_durasi_response": 1209,
                    "max_durasi_response": 1209,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1198,
                    "avg_durasi_recovery": 1198,
                    "min_durasi_recovery": 1198,
                    "max_durasi_recovery": 1198,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 124011,
                    "nama_posko": "POSKO ULP SIDIMPUAN KOTA",
                    "id_regu": 31559,
                    "kode_regu": "PSPKOTA5",
                    "nama_regu": "PSPKOTA5",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3445,
                    "avg_durasi_response": 1148.3333333333333,
                    "min_durasi_response": 840,
                    "max_durasi_response": 1344,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 718,
                    "avg_durasi_recovery": 239.33333333333334,
                    "min_durasi_recovery": 208,
                    "max_durasi_recovery": 272,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 212401,
                    "nama_posko": "POSKO ULP SEKURA",
                    "id_regu": 27139,
                    "kode_regu": "SKR-604TH",
                    "nama_regu": "SKR-604TH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1261,
                    "avg_durasi_response": 1261,
                    "min_durasi_response": 1261,
                    "max_durasi_response": 1261,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 795,
                    "avg_durasi_recovery": 795,
                    "min_durasi_recovery": 795,
                    "max_durasi_recovery": 795,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538751,
                    "nama_posko": "POSKO ULP BOJONGGEDE",
                    "id_regu": 18845,
                    "kode_regu": "BOJONG GEDE 52",
                    "nama_regu": "BOJONG GEDE 52",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 35419,
                    "avg_durasi_response": 2361.266666666667,
                    "min_durasi_response": 1076,
                    "max_durasi_response": 3633,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13616,
                    "avg_durasi_recovery": 907.7333333333333,
                    "min_durasi_recovery": 228,
                    "max_durasi_recovery": 1903,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521031,
                    "nama_posko": "POSKO ULP BANTUL",
                    "id_regu": 5131,
                    "kode_regu": "YOG.PARIS1",
                    "nama_regu": "YOG.PARIS1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672745359,
                    "avg_durasi_response": 185860595.44444445,
                    "min_durasi_response": 1557,
                    "max_durasi_response": 1672704206,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11046,
                    "avg_durasi_recovery": 1227.3333333333333,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 2385,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435001,
                    "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "id_regu": 27437,
                    "kode_regu": "LELA",
                    "nama_regu": "LELA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6252,
                    "avg_durasi_response": 1563,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1732,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5361,
                    "avg_durasi_recovery": 1340.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1967,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 212401,
                    "nama_posko": "POSKO ULP SEKURA",
                    "id_regu": 27139,
                    "kode_regu": "SKR-604TH",
                    "nama_regu": "SKR-604TH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1261,
                    "avg_durasi_response": 1261,
                    "min_durasi_response": 1261,
                    "max_durasi_response": 1261,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 795,
                    "avg_durasi_recovery": 795,
                    "min_durasi_recovery": 795,
                    "max_durasi_recovery": 795,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 317601,
                    "nama_posko": "POSKO ULP KOTAMOBAGU",
                    "id_regu": 18699,
                    "kode_regu": "KILO",
                    "nama_regu": "KILO",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672720897,
                    "avg_durasi_response": 104545056.0625,
                    "min_durasi_response": 1055,
                    "max_durasi_response": 1672678510,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109538859,
                    "avg_durasi_recovery": 6846178.6875,
                    "min_durasi_recovery": 144,
                    "max_durasi_recovery": 36519744,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "id_regu": 27638,
                    "kode_regu": "14780.PULC",
                    "nama_regu": "14780.PULC",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2088,
                    "avg_durasi_response": 1044,
                    "min_durasi_response": 1004,
                    "max_durasi_response": 1084,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1230,
                    "avg_durasi_recovery": 615,
                    "min_durasi_recovery": 529,
                    "max_durasi_recovery": 701,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182201,
                    "nama_posko": "POSKO ULP BAGAN SIAPI-API",
                    "id_regu": 28481,
                    "kode_regu": "FARBAA01",
                    "nama_regu": "FARBAA01",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11516,
                    "avg_durasi_response": 1046.909090909091,
                    "min_durasi_response": 645,
                    "max_durasi_response": 1337,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9371,
                    "avg_durasi_recovery": 851.9090909090909,
                    "min_durasi_recovery": 522,
                    "max_durasi_recovery": 1381,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 325401,
                    "nama_posko": "POSKO ULP TANRU TEDONG",
                    "id_regu": 33317,
                    "kode_regu": "BARRU6",
                    "nama_regu": "BARRU6",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 600,
                    "avg_durasi_response": 600,
                    "min_durasi_response": 600,
                    "max_durasi_response": 600,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 610,
                    "avg_durasi_recovery": 610,
                    "min_durasi_recovery": 610,
                    "max_durasi_recovery": 610,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524531,
                    "nama_posko": "POSKO ULP KEDUNGWUNI",
                    "id_regu": 24636,
                    "kode_regu": "52453G",
                    "nama_regu": "52453G",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672697095,
                    "avg_durasi_response": 334539419,
                    "min_durasi_response": 1100,
                    "max_durasi_response": 1672690999,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4407,
                    "avg_durasi_recovery": 881.4,
                    "min_durasi_recovery": 697,
                    "max_durasi_recovery": 1262,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326101,
                    "nama_posko": "POSKO ULP SAWERIGADING",
                    "id_regu": 22236,
                    "kode_regu": "32613.SAWERIGADING",
                    "nama_regu": "32613.SAWERIGADING",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1471,
                    "avg_durasi_response": 1471,
                    "min_durasi_response": 1471,
                    "max_durasi_response": 1471,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 294,
                    "avg_durasi_recovery": 294,
                    "min_durasi_recovery": 294,
                    "max_durasi_recovery": 294,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547401,
                    "nama_posko": "POSKO LENTENG AGUNG",
                    "id_regu": 13674,
                    "kode_regu": "PASAR MINGGU 2",
                    "nama_regu": "PASAR MINGGU 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7466,
                    "avg_durasi_response": 1244.3333333333333,
                    "min_durasi_response": 253,
                    "max_durasi_response": 2446,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3736,
                    "avg_durasi_recovery": 622.6666666666666,
                    "min_durasi_recovery": 181,
                    "max_durasi_recovery": 1140,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526541,
                    "nama_posko": "POSKO ULP JATISRONO",
                    "id_regu": 18976,
                    "kode_regu": "5113 NGADIROJO",
                    "nama_regu": "5113 NGADIROJO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2152,
                    "avg_durasi_response": 2152,
                    "min_durasi_response": 2152,
                    "max_durasi_response": 2152,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1916,
                    "avg_durasi_recovery": 1916,
                    "min_durasi_recovery": 1916,
                    "max_durasi_recovery": 1916,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 141301,
                    "nama_posko": "POSKO ULP AMPERA",
                    "id_regu": 17845,
                    "kode_regu": "AMPERA ULC",
                    "nama_regu": "AMPERA ULC",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2478,
                    "avg_durasi_response": 826,
                    "min_durasi_response": 465,
                    "max_durasi_response": 1020,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535974,
                    "avg_durasi_recovery": 12178658,
                    "min_durasi_recovery": 4290,
                    "max_durasi_recovery": 36527387,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 143101,
                    "nama_posko": "POSKO ULP KOTA BARU",
                    "id_regu": 17840,
                    "kode_regu": "TELANAI 107",
                    "nama_regu": "TELANAI 107",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3052,
                    "avg_durasi_response": 1526,
                    "min_durasi_response": 1442,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36506244,
                    "avg_durasi_recovery": 18253122,
                    "min_durasi_recovery": 1002,
                    "max_durasi_recovery": 36505242,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 533311,
                    "nama_posko": "POSKO ULP SUMBER",
                    "id_regu": 19247,
                    "kode_regu": "PLERED 5.1",
                    "nama_regu": "PLERED 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13260,
                    "avg_durasi_response": 1473.3333333333333,
                    "min_durasi_response": 690,
                    "max_durasi_response": 2411,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11928,
                    "avg_durasi_recovery": 1325.3333333333333,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 2485,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231121,
                    "nama_posko": "POSKO ULP TENGGARONG",
                    "id_regu": 33749,
                    "kode_regu": "TENGGARONG 8.2",
                    "nama_regu": "TENGGARONG 8.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24865,
                    "avg_durasi_response": 3552.1428571428573,
                    "min_durasi_response": 1415,
                    "max_durasi_response": 8070,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516195,
                    "avg_durasi_recovery": 5216599.285714285,
                    "min_durasi_recovery": 47,
                    "max_durasi_recovery": 36507289,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 146001,
                    "nama_posko": "POSKO ULP NUSA INDAH",
                    "id_regu": 17830,
                    "kode_regu": "MURAI 02",
                    "nama_regu": "MURAI 02",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9824,
                    "avg_durasi_response": 1228,
                    "min_durasi_response": 827,
                    "max_durasi_response": 2023,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9521,
                    "avg_durasi_recovery": 1190.125,
                    "min_durasi_recovery": 403,
                    "max_durasi_recovery": 1759,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516088,
                    "nama_posko": "POSKO ULP KENCONG",
                    "id_regu": 17265,
                    "kode_regu": "KNCG.ULC2",
                    "nama_regu": "KNCG.ULC2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17818,
                    "avg_durasi_response": 1484.8333333333333,
                    "min_durasi_response": 737,
                    "max_durasi_response": 3171,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7234,
                    "avg_durasi_recovery": 602.8333333333334,
                    "min_durasi_recovery": 250,
                    "max_durasi_recovery": 1078,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225001,
                    "nama_posko": "POSKO ULP KUALA KAPUAS",
                    "id_regu": 21558,
                    "kode_regu": "KAPUAS15",
                    "nama_regu": "KAPUAS15",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 668,
                    "avg_durasi_response": 668,
                    "min_durasi_response": 668,
                    "max_durasi_response": 668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 947,
                    "avg_durasi_recovery": 947,
                    "min_durasi_recovery": 947,
                    "max_durasi_recovery": 947,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441601,
                    "nama_posko": "POSKO ULP PRINGGABAYA",
                    "id_regu": 19568,
                    "kode_regu": "GAPING1",
                    "nama_regu": "GAPING1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27578,
                    "avg_durasi_response": 1969.857142857143,
                    "min_durasi_response": 691,
                    "max_durasi_response": 3410,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18457,
                    "avg_durasi_recovery": 1318.357142857143,
                    "min_durasi_recovery": 143,
                    "max_durasi_recovery": 2440,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 211001,
                    "nama_posko": "POSKO ULP KOTA",
                    "id_regu": 34262,
                    "kode_regu": "A LIMBUNG",
                    "nama_regu": "A LIMBUNG",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672689775,
                    "avg_durasi_response": 104543110.9375,
                    "min_durasi_response": 681,
                    "max_durasi_response": 1672669427,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36535960,
                    "avg_durasi_recovery": 2283497.5,
                    "min_durasi_recovery": 267,
                    "max_durasi_recovery": 36521685,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 211011,
                    "nama_posko": "POSKO ULP SIANTAN",
                    "id_regu": 34176,
                    "kode_regu": "JUNGKAT",
                    "nama_regu": "JUNGKAT",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2949,
                    "avg_durasi_response": 983,
                    "min_durasi_response": 686,
                    "max_durasi_response": 1353,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2405,
                    "avg_durasi_recovery": 801.6666666666666,
                    "min_durasi_recovery": 188,
                    "max_durasi_recovery": 1797,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "id_regu": 37199,
                    "kode_regu": "HP.YTKPANCER.K",
                    "nama_regu": "HP.YTKPANCER.K",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 45316,
                    "avg_durasi_response": 3485.846153846154,
                    "min_durasi_response": 2071,
                    "max_durasi_response": 5866,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15477,
                    "avg_durasi_recovery": 1190.5384615384614,
                    "min_durasi_recovery": 498,
                    "max_durasi_recovery": 2670,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511054,
                    "nama_posko": "POSKO ULP KENJERAN",
                    "id_regu": 23217,
                    "kode_regu": "KJR.13",
                    "nama_regu": "KJR.13",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7855,
                    "avg_durasi_response": 1571,
                    "min_durasi_response": 1358,
                    "max_durasi_response": 1850,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4037,
                    "avg_durasi_recovery": 807.4,
                    "min_durasi_recovery": 425,
                    "max_durasi_recovery": 1057,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441601,
                    "nama_posko": "POSKO ULP PRINGGABAYA",
                    "id_regu": 19568,
                    "kode_regu": "GAPING1",
                    "nama_regu": "GAPING1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27578,
                    "avg_durasi_response": 1969.857142857143,
                    "min_durasi_response": 691,
                    "max_durasi_response": 3410,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18457,
                    "avg_durasi_recovery": 1318.357142857143,
                    "min_durasi_recovery": 143,
                    "max_durasi_recovery": 2440,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566501,
                    "nama_posko": "POSKO SEPATAN",
                    "id_regu": 16266,
                    "kode_regu": "SEPATAN 1",
                    "nama_regu": "SEPATAN 1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672698542,
                    "avg_durasi_response": 128669118.61538461,
                    "min_durasi_response": 746,
                    "max_durasi_response": 1672678602,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109635640,
                    "avg_durasi_recovery": 8433510.76923077,
                    "min_durasi_recovery": 537,
                    "max_durasi_recovery": 36527689,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 517506,
                    "nama_posko": "POSKO ULP KETAPANG",
                    "id_regu": 17136,
                    "kode_regu": "KTPG.ULC1",
                    "nama_regu": "KTPG.ULC1",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29317,
                    "avg_durasi_response": 1465.85,
                    "min_durasi_response": 488,
                    "max_durasi_response": 3484,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73399447,
                    "avg_durasi_recovery": 3669972.35,
                    "min_durasi_recovery": 293,
                    "max_durasi_recovery": 36495022,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 431001,
                    "nama_posko": "POSKO ULP KUPANG",
                    "id_regu": 20024,
                    "kode_regu": "KUPANG6",
                    "nama_regu": "KUPANG6",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27574,
                    "avg_durasi_response": 1838.2666666666667,
                    "min_durasi_response": 749,
                    "max_durasi_response": 2756,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18215,
                    "avg_durasi_recovery": 1214.3333333333333,
                    "min_durasi_recovery": 256,
                    "max_durasi_recovery": 3842,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181401,
                    "nama_posko": "POSKO ULP PANAM",
                    "id_regu": 27937,
                    "kode_regu": "URC Panam",
                    "nama_regu": "URC Panam",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33016,
                    "avg_durasi_response": 3668.4444444444443,
                    "min_durasi_response": 2140,
                    "max_durasi_response": 4916,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4823,
                    "avg_durasi_recovery": 535.8888888888889,
                    "min_durasi_recovery": 274,
                    "max_durasi_recovery": 942,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113321,
                    "nama_posko": "POSKO ULP IDI",
                    "id_regu": 37176,
                    "kode_regu": "IDI 10.2",
                    "nama_regu": "IDI 10.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8287,
                    "avg_durasi_response": 1183.857142857143,
                    "min_durasi_response": 959,
                    "max_durasi_response": 1736,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7808,
                    "avg_durasi_recovery": 1115.4285714285713,
                    "min_durasi_recovery": 644,
                    "max_durasi_recovery": 1630,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 163001,
                    "nama_posko": "POSKO ULP TANJUNG PANDAN",
                    "id_regu": 27041,
                    "kode_regu": "YANTEK 6",
                    "nama_regu": "YANTEK 6",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4152,
                    "avg_durasi_response": 1038,
                    "min_durasi_response": 813,
                    "max_durasi_response": 1223,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3256,
                    "avg_durasi_recovery": 814,
                    "min_durasi_recovery": 413,
                    "max_durasi_recovery": 1270,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171201,
                    "nama_posko": "POSKO GH RAJABASA",
                    "id_regu": 19040,
                    "kode_regu": "WAYHALIM531",
                    "nama_regu": "WAYHALIM531",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 47485,
                    "avg_durasi_response": 3165.6666666666665,
                    "min_durasi_response": 1593,
                    "max_durasi_response": 4807,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36540152,
                    "avg_durasi_recovery": 2436010.1333333333,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 36527055,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523031,
                    "nama_posko": "POSKO ULP SEMARANG TIMUR",
                    "id_regu": 33201,
                    "kode_regu": "52303I",
                    "nama_regu": "52303I",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672746754,
                    "avg_durasi_response": 128672827.23076923,
                    "min_durasi_response": 1861,
                    "max_durasi_response": 1672675600,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73064717,
                    "avg_durasi_recovery": 5620362.846153846,
                    "min_durasi_recovery": 376,
                    "max_durasi_recovery": 36541021,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 525011,
                    "nama_posko": "POSKO ULP CILACAP KOTA",
                    "id_regu": 29916,
                    "kode_regu": "52501G URC1 Kampung Laut",
                    "nama_regu": "52501G URC1 Kampung Laut",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3591,
                    "avg_durasi_response": 897.75,
                    "min_durasi_response": 567,
                    "max_durasi_response": 1632,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2854,
                    "avg_durasi_recovery": 713.5,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 1151,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122033,
                    "nama_posko": "POSKO ULP BINJAI BARAT",
                    "id_regu": 20119,
                    "kode_regu": "BINJAIBARAT21",
                    "nama_regu": "BINJAIBARAT21",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3266,
                    "avg_durasi_response": 1088.6666666666667,
                    "min_durasi_response": 878,
                    "max_durasi_response": 1454,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1928,
                    "avg_durasi_recovery": 642.6666666666666,
                    "min_durasi_recovery": 223,
                    "max_durasi_recovery": 1250,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443301,
                    "nama_posko": "POSKO ULP WOHA",
                    "id_regu": 29044,
                    "kode_regu": "SAMPUNGU1",
                    "nama_regu": "SAMPUNGU1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 420,
                    "avg_durasi_response": 420,
                    "min_durasi_response": 420,
                    "max_durasi_response": 420,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 351,
                    "avg_durasi_recovery": 351,
                    "min_durasi_recovery": 351,
                    "max_durasi_recovery": 351,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131071,
                    "nama_posko": "POSKO ULP PAINAN",
                    "id_regu": 21720,
                    "kode_regu": "BBBALANTAI",
                    "nama_regu": "BBBALANTAI",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3348,
                    "avg_durasi_response": 1116,
                    "min_durasi_response": 353,
                    "max_durasi_response": 1636,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3606,
                    "avg_durasi_recovery": 1202,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 2046,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133341,
                    "nama_posko": "POSKO ULP SILUNGKANG",
                    "id_regu": 21740,
                    "kode_regu": "MUAROBODI",
                    "nama_regu": "MUAROBODI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 783,
                    "avg_durasi_response": 783,
                    "min_durasi_response": 783,
                    "max_durasi_response": 783,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1355,
                    "avg_durasi_recovery": 1355,
                    "min_durasi_recovery": 1355,
                    "max_durasi_recovery": 1355,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224401,
                    "nama_posko": "POSKO ULP SAMPIT",
                    "id_regu": 30278,
                    "kode_regu": "TBG SANGAI 11.1",
                    "nama_regu": "TBG SANGAI 11.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2837,
                    "avg_durasi_response": 945.6666666666666,
                    "min_durasi_response": 839,
                    "max_durasi_response": 1076,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3415,
                    "avg_durasi_recovery": 1138.3333333333333,
                    "min_durasi_recovery": 949,
                    "max_durasi_recovery": 1266,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "id_regu": 11002,
                    "kode_regu": "MENTENG ULC 03",
                    "nama_regu": "MENTENG ULC 03",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70912,
                    "avg_durasi_response": 8864,
                    "min_durasi_response": 556,
                    "max_durasi_response": 62426,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3234,
                    "avg_durasi_recovery": 404.25,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 1295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535921,
                    "nama_posko": "POSKO ULP CILILIN",
                    "id_regu": 19306,
                    "kode_regu": "CILILIN 5.1",
                    "nama_regu": "CILILIN 5.1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11762,
                    "avg_durasi_response": 904.7692307692307,
                    "min_durasi_response": 633,
                    "max_durasi_response": 1316,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9633,
                    "avg_durasi_recovery": 741,
                    "min_durasi_recovery": 288,
                    "max_durasi_recovery": 1043,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328101,
                    "nama_posko": "POSKO ULP KOTA BAU BAU",
                    "id_regu": 32220,
                    "kode_regu": "B1.HARBBK",
                    "nama_regu": "B1.HARBBK",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30232,
                    "avg_durasi_response": 2015.4666666666667,
                    "min_durasi_response": 387,
                    "max_durasi_response": 5049,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10923,
                    "avg_durasi_recovery": 728.2,
                    "min_durasi_recovery": 114,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514557,
                    "nama_posko": "POSKO ULP PLOSO MJK",
                    "id_regu": 17112,
                    "kode_regu": "MJKKT.ULC2",
                    "nama_regu": "MJKKT.ULC2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672681603,
                    "avg_durasi_response": 139390133.58333334,
                    "min_durasi_response": 254,
                    "max_durasi_response": 1672676310,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 23450,
                    "avg_durasi_recovery": 1954.1666666666667,
                    "min_durasi_recovery": 134,
                    "max_durasi_recovery": 10742,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 426301,
                    "nama_posko": "POSKO ULP AGATS",
                    "id_regu": 31236,
                    "kode_regu": "AGATS 21",
                    "nama_regu": "AGATS 21",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1008,
                    "avg_durasi_response": 1008,
                    "min_durasi_response": 1008,
                    "max_durasi_response": 1008,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 263,
                    "avg_durasi_recovery": 263,
                    "min_durasi_recovery": 263,
                    "max_durasi_recovery": 263,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541301,
                    "nama_posko": "POSKO CEMPAKA PUTIH",
                    "id_regu": 14218,
                    "kode_regu": "PUTIH2",
                    "nama_regu": "PUTIH2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29997,
                    "avg_durasi_response": 1999.8,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 5251,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36520613,
                    "avg_durasi_recovery": 2434707.533333333,
                    "min_durasi_recovery": 95,
                    "max_durasi_recovery": 36509095,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 183021,
                    "nama_posko": "POSKO ULP KIJANG",
                    "id_regu": 34397,
                    "kode_regu": "YANDALKWL02",
                    "nama_regu": "YANDALKWL02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 895,
                    "avg_durasi_response": 895,
                    "min_durasi_response": 895,
                    "max_durasi_response": 895,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 495,
                    "avg_durasi_recovery": 495,
                    "min_durasi_recovery": 495,
                    "max_durasi_recovery": 495,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536311,
                    "nama_posko": "POSKO ULP PELABUHAN RATU",
                    "id_regu": 18850,
                    "kode_regu": "TMNJAYA51",
                    "nama_regu": "TMNJAYA51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1235,
                    "avg_durasi_response": 1235,
                    "min_durasi_response": 1235,
                    "max_durasi_response": 1235,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1680,
                    "avg_durasi_recovery": 1680,
                    "min_durasi_recovery": 1680,
                    "max_durasi_recovery": 1680,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "id_regu": 13075,
                    "kode_regu": "GIA-182",
                    "nama_regu": "GIA-182",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5156,
                    "avg_durasi_response": 1718.6666666666667,
                    "min_durasi_response": 1570,
                    "max_durasi_response": 1873,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12301,
                    "avg_durasi_recovery": 4100.333333333333,
                    "min_durasi_recovery": 1919,
                    "max_durasi_recovery": 7749,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321611,
                    "nama_posko": "POSKO ULP MALINO",
                    "id_regu": 22240,
                    "kode_regu": "TAMAONA",
                    "nama_regu": "TAMAONA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3867,
                    "avg_durasi_response": 966.75,
                    "min_durasi_response": 747,
                    "max_durasi_response": 1119,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1030,
                    "avg_durasi_recovery": 257.5,
                    "min_durasi_recovery": 89,
                    "max_durasi_recovery": 451,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134511,
                    "nama_posko": "POSKO ULP BATUSANGKAR",
                    "id_regu": 19584,
                    "kode_regu": "RAMBATAN",
                    "nama_regu": "RAMBATAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1381,
                    "avg_durasi_response": 1381,
                    "min_durasi_response": 1381,
                    "max_durasi_response": 1381,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2326,
                    "avg_durasi_recovery": 2326,
                    "min_durasi_recovery": 2326,
                    "max_durasi_recovery": 2326,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435001,
                    "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "id_regu": 27437,
                    "kode_regu": "LELA",
                    "nama_regu": "LELA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6252,
                    "avg_durasi_response": 1563,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1732,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5361,
                    "avg_durasi_recovery": 1340.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1967,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 124155,
                    "nama_posko": "POSKO ULP NATAL",
                    "id_regu": 35517,
                    "kode_regu": "MUARASOMA3",
                    "nama_regu": "MUARASOMA3",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1916,
                    "avg_durasi_response": 1916,
                    "min_durasi_response": 1916,
                    "max_durasi_response": 1916,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2016,
                    "avg_durasi_recovery": 2016,
                    "min_durasi_recovery": 2016,
                    "max_durasi_recovery": 2016,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329201,
                    "nama_posko": "POSKO ULP PASANGKAYU",
                    "id_regu": 22290,
                    "kode_regu": "PASANGKAYU11",
                    "nama_regu": "PASANGKAYU11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3749,
                    "avg_durasi_response": 937.25,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1331,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4600,
                    "avg_durasi_recovery": 1150,
                    "min_durasi_recovery": 394,
                    "max_durasi_recovery": 1812,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534441,
                    "nama_posko": "POSKO ULP PURWAKARTA KOTA",
                    "id_regu": 19643,
                    "kode_regu": "PAGADEN 51",
                    "nama_regu": "PAGADEN 51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 745,
                    "avg_durasi_response": 745,
                    "min_durasi_response": 745,
                    "max_durasi_response": 745,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1285,
                    "avg_durasi_recovery": 1285,
                    "min_durasi_recovery": 1285,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521091,
                    "nama_posko": "POSKO ULP YOGYAKARTA KOTA",
                    "id_regu": 37424,
                    "kode_regu": "YANDAL JOGJA 11",
                    "nama_regu": "YANDAL JOGJA 11",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52575,
                    "avg_durasi_response": 3755.3571428571427,
                    "min_durasi_response": 1686,
                    "max_durasi_response": 6295,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17872,
                    "avg_durasi_recovery": 1276.5714285714287,
                    "min_durasi_recovery": 606,
                    "max_durasi_recovery": 2726,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184201,
                    "nama_posko": "POSKO ULP TALUK KUANTAN",
                    "id_regu": 20323,
                    "kode_regu": "BASERAH",
                    "nama_regu": "BASERAH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 896,
                    "avg_durasi_response": 896,
                    "min_durasi_response": 896,
                    "max_durasi_response": 896,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448,
                    "avg_durasi_recovery": 448,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 448,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143101,
                    "nama_posko": "POSKO ULP KOTA BARU",
                    "id_regu": 17840,
                    "kode_regu": "TELANAI 107",
                    "nama_regu": "TELANAI 107",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3052,
                    "avg_durasi_response": 1526,
                    "min_durasi_response": 1442,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36506244,
                    "avg_durasi_recovery": 18253122,
                    "min_durasi_recovery": 1002,
                    "max_durasi_recovery": 36505242,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 516088,
                    "nama_posko": "POSKO ULP KENCONG",
                    "id_regu": 17265,
                    "kode_regu": "KNCG.ULC2",
                    "nama_regu": "KNCG.ULC2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17818,
                    "avg_durasi_response": 1484.8333333333333,
                    "min_durasi_response": 737,
                    "max_durasi_response": 3171,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7234,
                    "avg_durasi_recovery": 602.8333333333334,
                    "min_durasi_recovery": 250,
                    "max_durasi_recovery": 1078,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184301,
                    "nama_posko": "POSKO ULP KUALA ENOK",
                    "id_regu": 20298,
                    "kode_regu": "KUALA ENOK",
                    "nama_regu": "KUALA ENOK",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1311,
                    "avg_durasi_response": 1311,
                    "min_durasi_response": 1311,
                    "max_durasi_response": 1311,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 437,
                    "avg_durasi_recovery": 437,
                    "min_durasi_recovery": 437,
                    "max_durasi_recovery": 437,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311011,
                    "nama_posko": "POSKO ULP MANADO UTARA",
                    "id_regu": 38257,
                    "kode_regu": "RANOMUUT 10",
                    "nama_regu": "RANOMUUT 10",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1253,
                    "avg_durasi_response": 1253,
                    "min_durasi_response": 1253,
                    "max_durasi_response": 1253,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2161,
                    "avg_durasi_recovery": 2161,
                    "min_durasi_recovery": 2161,
                    "max_durasi_recovery": 2161,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525531,
                    "nama_posko": "POSKO ULP PURWODADI",
                    "id_regu": 18192,
                    "kode_regu": "YANGU 01 ( B )",
                    "nama_regu": "YANGU 01 ( B )",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17455,
                    "avg_durasi_response": 1745.5,
                    "min_durasi_response": 639,
                    "max_durasi_response": 2321,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9931,
                    "avg_durasi_recovery": 993.1,
                    "min_durasi_recovery": 216,
                    "max_durasi_recovery": 1983,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328501,
                    "nama_posko": "POSKO ULP PASAR WAJO",
                    "id_regu": 22150,
                    "kode_regu": "P06.SNTPINA",
                    "nama_regu": "P06.SNTPINA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 556,
                    "avg_durasi_response": 556,
                    "min_durasi_response": 556,
                    "max_durasi_response": 556,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1679,
                    "avg_durasi_recovery": 1679,
                    "min_durasi_recovery": 1679,
                    "max_durasi_recovery": 1679,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173301,
                    "nama_posko": "POSKO ULP MENGGALA",
                    "id_regu": 24043,
                    "kode_regu": "MENGGALA",
                    "nama_regu": "MENGGALA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3006,
                    "avg_durasi_response": 3006,
                    "min_durasi_response": 3006,
                    "max_durasi_response": 3006,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 675,
                    "avg_durasi_recovery": 675,
                    "min_durasi_recovery": 675,
                    "max_durasi_recovery": 675,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326801,
                    "nama_posko": "POSKO ULP RANTEPAO",
                    "id_regu": 6577,
                    "kode_regu": "RANTEPAO",
                    "nama_regu": "RANTEPAO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1026,
                    "avg_durasi_response": 1026,
                    "min_durasi_response": 1026,
                    "max_durasi_response": 1026,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 647,
                    "avg_durasi_recovery": 647,
                    "min_durasi_recovery": 647,
                    "max_durasi_recovery": 647,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 319401,
                    "nama_posko": "POSKO ULP SALAKAN",
                    "id_regu": 32559,
                    "kode_regu": "BULAGI10.1",
                    "nama_regu": "BULAGI10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672696619,
                    "avg_durasi_response": 1672696619,
                    "min_durasi_response": 1672696619,
                    "max_durasi_response": 1672696619,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 455,
                    "avg_durasi_recovery": 455,
                    "min_durasi_recovery": 455,
                    "max_durasi_recovery": 455,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171311,
                    "nama_posko": "POSKO ULP SIDOMULYO",
                    "id_regu": 19045,
                    "kode_regu": "SIDOMULYO561",
                    "nama_regu": "SIDOMULYO561",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33966,
                    "avg_durasi_response": 1617.4285714285713,
                    "min_durasi_response": 748,
                    "max_durasi_response": 2685,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 16839,
                    "avg_durasi_recovery": 801.8571428571429,
                    "min_durasi_recovery": 93,
                    "max_durasi_recovery": 2362,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532651,
                    "nama_posko": "POSKO ULP KARANGNUNGGAL",
                    "id_regu": 19388,
                    "kode_regu": "CIBALONG 5.1",
                    "nama_regu": "CIBALONG 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 703,
                    "avg_durasi_recovery": 703,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 703,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122011,
                    "nama_posko": "POSKO ULP BINJAI KOTA",
                    "id_regu": 20118,
                    "kode_regu": "BINJAIKOTA22",
                    "nama_regu": "BINJAIKOTA22",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11047,
                    "avg_durasi_response": 2761.75,
                    "min_durasi_response": 1983,
                    "max_durasi_response": 3294,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6877,
                    "avg_durasi_recovery": 1719.25,
                    "min_durasi_recovery": 766,
                    "max_durasi_recovery": 2503,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322501,
                    "nama_posko": "POSKO ULP PARIA",
                    "id_regu": 22131,
                    "kode_regu": "UNIT.KERA",
                    "nama_regu": "UNIT.KERA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1266,
                    "avg_durasi_response": 1266,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1266,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 56,
                    "avg_durasi_recovery": 56,
                    "min_durasi_recovery": 56,
                    "max_durasi_recovery": 56,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184201,
                    "nama_posko": "POSKO ULP TALUK KUANTAN",
                    "id_regu": 20323,
                    "kode_regu": "BASERAH",
                    "nama_regu": "BASERAH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 896,
                    "avg_durasi_response": 896,
                    "min_durasi_response": 896,
                    "max_durasi_response": 896,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448,
                    "avg_durasi_recovery": 448,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 448,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533311,
                    "nama_posko": "POSKO ULP SUMBER",
                    "id_regu": 19247,
                    "kode_regu": "PLERED 5.1",
                    "nama_regu": "PLERED 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13260,
                    "avg_durasi_response": 1473.3333333333333,
                    "min_durasi_response": 690,
                    "max_durasi_response": 2411,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11928,
                    "avg_durasi_recovery": 1325.3333333333333,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 2485,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 442201,
                    "nama_posko": "POSKO ULP TALIWANG",
                    "id_regu": 24896,
                    "kode_regu": "KJ SETELUK",
                    "nama_regu": "KJ SETELUK",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2331,
                    "avg_durasi_response": 777,
                    "min_durasi_response": 713,
                    "max_durasi_response": 895,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535719,
                    "avg_durasi_recovery": 12178573,
                    "min_durasi_recovery": 389,
                    "max_durasi_recovery": 36534888,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 122022,
                    "nama_posko": "POSKO ULP BINJAI TIMUR",
                    "id_regu": 20096,
                    "kode_regu": "BINJAITIMUR21",
                    "nama_regu": "BINJAITIMUR21",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32875,
                    "avg_durasi_response": 1565.4761904761904,
                    "min_durasi_response": 880,
                    "max_durasi_response": 2195,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31286,
                    "avg_durasi_recovery": 1489.8095238095239,
                    "min_durasi_recovery": 438,
                    "max_durasi_recovery": 4990,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520041,
                    "nama_posko": "POSKO ULP PATI",
                    "id_regu": 32117,
                    "kode_regu": "52004.URCPATI02",
                    "nama_regu": "52004.URCPATI02",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672736960,
                    "avg_durasi_response": 128672073.84615384,
                    "min_durasi_response": 1881,
                    "max_durasi_response": 1672698239,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11599,
                    "avg_durasi_recovery": 892.2307692307693,
                    "min_durasi_recovery": 143,
                    "max_durasi_recovery": 2019,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526541,
                    "nama_posko": "POSKO ULP JATISRONO",
                    "id_regu": 18976,
                    "kode_regu": "5113 NGADIROJO",
                    "nama_regu": "5113 NGADIROJO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2152,
                    "avg_durasi_response": 2152,
                    "min_durasi_response": 2152,
                    "max_durasi_response": 2152,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1916,
                    "avg_durasi_recovery": 1916,
                    "min_durasi_recovery": 1916,
                    "max_durasi_recovery": 1916,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321511,
                    "nama_posko": "POSKO ULP TAKALAR",
                    "id_regu": 22246,
                    "kode_regu": "32151.MOBIL1",
                    "nama_regu": "32151.MOBIL1",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18468,
                    "avg_durasi_response": 1086.3529411764705,
                    "min_durasi_response": 154,
                    "max_durasi_response": 2396,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14157,
                    "avg_durasi_recovery": 832.7647058823529,
                    "min_durasi_recovery": 227,
                    "max_durasi_recovery": 1726,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161001,
                    "nama_posko": "POSKO ULP PANGKALPINANG",
                    "id_regu": 22977,
                    "kode_regu": "YANTEK 20",
                    "nama_regu": "YANTEK 20",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4511,
                    "avg_durasi_response": 1127.75,
                    "min_durasi_response": 640,
                    "max_durasi_response": 1963,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5380,
                    "avg_durasi_recovery": 1345,
                    "min_durasi_recovery": 970,
                    "max_durasi_recovery": 2098,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520071,
                    "nama_posko": "POSKO ULP BLORA",
                    "id_regu": 31760,
                    "kode_regu": "52007.BLORAURC2",
                    "nama_regu": "52007.BLORAURC2",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672680898,
                    "avg_durasi_response": 185853433.1111111,
                    "min_durasi_response": 1622,
                    "max_durasi_response": 1672655832,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36529700,
                    "avg_durasi_recovery": 4058855.5555555555,
                    "min_durasi_recovery": 147,
                    "max_durasi_recovery": 36522989,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 111121,
                    "nama_posko": "POSKO ULP LAMBARO",
                    "id_regu": 21019,
                    "kode_regu": "INDRAPURI.10.1",
                    "nama_regu": "INDRAPURI.10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4466,
                    "avg_durasi_response": 1488.6666666666667,
                    "min_durasi_response": 984,
                    "max_durasi_response": 1835,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5112,
                    "avg_durasi_recovery": 1704,
                    "min_durasi_recovery": 1212,
                    "max_durasi_recovery": 2227,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 223201,
                    "nama_posko": "POSKO ULP BATULICIN",
                    "id_regu": 30925,
                    "kode_regu": "ULDSMPNHN",
                    "nama_regu": "ULDSMPNHN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1022,
                    "avg_durasi_response": 1022,
                    "min_durasi_response": 1022,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 998,
                    "avg_durasi_recovery": 998,
                    "min_durasi_recovery": 998,
                    "max_durasi_recovery": 998,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316501,
                    "nama_posko": "POSKO ULP TELAGA",
                    "id_regu": 27802,
                    "kode_regu": "BILUNG10.1",
                    "nama_regu": "BILUNG10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1577,
                    "avg_durasi_response": 1577,
                    "min_durasi_response": 1577,
                    "max_durasi_response": 1577,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 661,
                    "avg_durasi_recovery": 661,
                    "min_durasi_recovery": 661,
                    "max_durasi_recovery": 661,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526511,
                    "nama_posko": "POSKO ULP SUKOHARDJO",
                    "id_regu": 18960,
                    "kode_regu": "543 Bekonang",
                    "nama_regu": "543 Bekonang",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 58895,
                    "avg_durasi_response": 3680.9375,
                    "min_durasi_response": 1415,
                    "max_durasi_response": 7615,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36527249,
                    "avg_durasi_recovery": 2282953.0625,
                    "min_durasi_recovery": 162,
                    "max_durasi_recovery": 36516058,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 522601,
                    "nama_posko": "POSKO ULP RANDUDONGKAL",
                    "id_regu": 28797,
                    "kode_regu": "52260.F",
                    "nama_regu": "52260.F",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5366,
                    "avg_durasi_response": 1341.5,
                    "min_durasi_response": 986,
                    "max_durasi_response": 1932,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1775,
                    "avg_durasi_recovery": 443.75,
                    "min_durasi_recovery": 275,
                    "max_durasi_recovery": 546,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 213001,
                    "nama_posko": "POSKO ULP SANGGAU",
                    "id_regu": 37000,
                    "kode_regu": "SGUBONTI",
                    "nama_regu": "SGUBONTI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3390,
                    "avg_durasi_response": 3390,
                    "min_durasi_response": 3390,
                    "max_durasi_response": 3390,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 369,
                    "avg_durasi_recovery": 369,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 369,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312401,
                    "nama_posko": "POSKO ULP DONGGALA",
                    "id_regu": 36828,
                    "kode_regu": "BARIRI 10.1",
                    "nama_regu": "BARIRI 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 908,
                    "avg_durasi_response": 908,
                    "min_durasi_response": 908,
                    "max_durasi_response": 908,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1249,
                    "avg_durasi_recovery": 1249,
                    "min_durasi_recovery": 1249,
                    "max_durasi_recovery": 1249,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538211,
                    "nama_posko": "POSKO ULP BOGOR TIMUR",
                    "id_regu": 18929,
                    "kode_regu": "53821.BOGOR TIMUR 51",
                    "nama_regu": "53821.BOGOR TIMUR 51",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694722,
                    "avg_durasi_response": 128668824.76923077,
                    "min_durasi_response": 906,
                    "max_durasi_response": 1672668888,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36506385,
                    "avg_durasi_recovery": 2808183.4615384615,
                    "min_durasi_recovery": 405,
                    "max_durasi_recovery": 36494392,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 441101,
                    "nama_posko": "POSKO ULP CAKRANEGARA",
                    "id_regu": 19559,
                    "kode_regu": "LACAK1",
                    "nama_regu": "LACAK1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 143944,
                    "avg_durasi_response": 4643.354838709677,
                    "min_durasi_response": 1006,
                    "max_durasi_response": 8463,
                    "total_dibawah_sla_response": 31,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256287969,
                    "avg_durasi_recovery": 8267353.838709678,
                    "min_durasi_recovery": 838,
                    "max_durasi_recovery": 36540716,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 16
                },
                {
                    "id_posko": 181201,
                    "nama_posko": "POSKO ULP SIMPANG TIGA",
                    "id_regu": 19608,
                    "kode_regu": "Yantek8",
                    "nama_regu": "Yantek8",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4379,
                    "avg_durasi_response": 1459.6666666666667,
                    "min_durasi_response": 1376,
                    "max_durasi_response": 1616,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2850,
                    "avg_durasi_recovery": 950,
                    "min_durasi_recovery": 944,
                    "max_durasi_recovery": 957,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513517,
                    "nama_posko": "POSKO ULP GONDANG WETAN",
                    "id_regu": 25082,
                    "kode_regu": "TOSARI 2",
                    "nama_regu": "TOSARI 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20081,
                    "avg_durasi_response": 3346.8333333333335,
                    "min_durasi_response": 1749,
                    "max_durasi_response": 5072,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 72995876,
                    "avg_durasi_recovery": 12165979.333333334,
                    "min_durasi_recovery": 72,
                    "max_durasi_recovery": 36505281,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 320201,
                    "nama_posko": "POSKO ULP DAYA",
                    "id_regu": 18752,
                    "kode_regu": "D MOTOR 1",
                    "nama_regu": "D MOTOR 1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32353,
                    "avg_durasi_response": 1470.590909090909,
                    "min_durasi_response": 726,
                    "max_durasi_response": 4518,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15474,
                    "avg_durasi_recovery": 703.3636363636364,
                    "min_durasi_recovery": 235,
                    "max_durasi_recovery": 1966,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161001,
                    "nama_posko": "POSKO ULP PANGKALPINANG",
                    "id_regu": 22977,
                    "kode_regu": "YANTEK 20",
                    "nama_regu": "YANTEK 20",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4511,
                    "avg_durasi_response": 1127.75,
                    "min_durasi_response": 640,
                    "max_durasi_response": 1963,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5380,
                    "avg_durasi_recovery": 1345,
                    "min_durasi_recovery": 970,
                    "max_durasi_recovery": 2098,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553305,
                    "nama_posko": "POSKO ULP NEGARA",
                    "id_regu": 15816,
                    "kode_regu": "NGR-ULC",
                    "nama_regu": "NGR-ULC",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672695912,
                    "avg_durasi_response": 128668916.3076923,
                    "min_durasi_response": 362,
                    "max_durasi_response": 1672676200,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36552512,
                    "avg_durasi_recovery": 2811731.6923076925,
                    "min_durasi_recovery": 591,
                    "max_durasi_recovery": 36508631,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 121122,
                    "nama_posko": "POSKO ULP PERDAGANGAN",
                    "id_regu": 21281,
                    "kode_regu": "PERDAGANGAN5",
                    "nama_regu": "PERDAGANGAN5",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2944,
                    "avg_durasi_response": 981.3333333333334,
                    "min_durasi_response": 846,
                    "max_durasi_response": 1157,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2924,
                    "avg_durasi_recovery": 974.6666666666666,
                    "min_durasi_recovery": 757,
                    "max_durasi_recovery": 1263,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437301,
                    "nama_posko": "POSKO ULP BAJAWA",
                    "id_regu": 32394,
                    "kode_regu": "NANGARORO",
                    "nama_regu": "NANGARORO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 684,
                    "avg_durasi_response": 684,
                    "min_durasi_response": 684,
                    "max_durasi_response": 684,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522910,
                    "avg_durasi_recovery": 36522910,
                    "min_durasi_recovery": 36522910,
                    "max_durasi_recovery": 36522910,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 524011,
                    "nama_posko": "POSKO ULP PEDAN",
                    "id_regu": 27917,
                    "kode_regu": "KLN.MOTOR PDN 1",
                    "nama_regu": "KLN.MOTOR PDN 1",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24328,
                    "avg_durasi_response": 1520.5,
                    "min_durasi_response": 460,
                    "max_durasi_response": 3166,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12238,
                    "avg_durasi_recovery": 764.875,
                    "min_durasi_recovery": 330,
                    "max_durasi_recovery": 1260,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526511,
                    "nama_posko": "POSKO ULP SUKOHARDJO",
                    "id_regu": 18960,
                    "kode_regu": "543 Bekonang",
                    "nama_regu": "543 Bekonang",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 58895,
                    "avg_durasi_response": 3680.9375,
                    "min_durasi_response": 1415,
                    "max_durasi_response": 7615,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36527249,
                    "avg_durasi_recovery": 2282953.0625,
                    "min_durasi_recovery": 162,
                    "max_durasi_recovery": 36516058,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 518011,
                    "nama_posko": "POSKO ULP BOJONEGORO KOTA",
                    "id_regu": 16961,
                    "kode_regu": "KOTA 13",
                    "nama_regu": "KOTA 13",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43797,
                    "avg_durasi_response": 2305.1052631578946,
                    "min_durasi_response": 1335,
                    "max_durasi_response": 5238,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 24670,
                    "avg_durasi_recovery": 1298.421052631579,
                    "min_durasi_recovery": 380,
                    "max_durasi_recovery": 3240,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 421401,
                    "nama_posko": "POSKO ULP SARMI",
                    "id_regu": 39800,
                    "kode_regu": "SARMI11",
                    "nama_regu": "SARMI11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6068,
                    "avg_durasi_response": 3034,
                    "min_durasi_response": 2455,
                    "max_durasi_response": 3613,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3921,
                    "avg_durasi_recovery": 1960.5,
                    "min_durasi_recovery": 1270,
                    "max_durasi_recovery": 2651,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520041,
                    "nama_posko": "POSKO ULP PATI",
                    "id_regu": 32117,
                    "kode_regu": "52004.URCPATI02",
                    "nama_regu": "52004.URCPATI02",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672736960,
                    "avg_durasi_response": 128672073.84615384,
                    "min_durasi_response": 1881,
                    "max_durasi_response": 1672698239,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11599,
                    "avg_durasi_recovery": 892.2307692307693,
                    "min_durasi_recovery": 143,
                    "max_durasi_recovery": 2019,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524511,
                    "nama_posko": "POSKO ULP PEKALONGAN KOTA",
                    "id_regu": 30416,
                    "kode_regu": "52451F",
                    "nama_regu": "52451F",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14889,
                    "avg_durasi_response": 1654.3333333333333,
                    "min_durasi_response": 781,
                    "max_durasi_response": 2762,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9372,
                    "avg_durasi_recovery": 1041.3333333333333,
                    "min_durasi_recovery": 515,
                    "max_durasi_recovery": 1641,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522011,
                    "nama_posko": "POSKO ULP PURWOKERTO KOTA",
                    "id_regu": 28257,
                    "kode_regu": "52201.URC2",
                    "nama_regu": "52201.URC2",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18125,
                    "avg_durasi_response": 1394.2307692307693,
                    "min_durasi_response": 802,
                    "max_durasi_response": 2146,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 19394,
                    "avg_durasi_recovery": 1491.8461538461538,
                    "min_durasi_recovery": 437,
                    "max_durasi_recovery": 2183,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526511,
                    "nama_posko": "POSKO ULP SUKOHARDJO",
                    "id_regu": 18960,
                    "kode_regu": "543 Bekonang",
                    "nama_regu": "543 Bekonang",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 58895,
                    "avg_durasi_response": 3680.9375,
                    "min_durasi_response": 1415,
                    "max_durasi_response": 7615,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36527249,
                    "avg_durasi_recovery": 2282953.0625,
                    "min_durasi_recovery": 162,
                    "max_durasi_recovery": 36516058,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 514066,
                    "nama_posko": "POSKO ULP PARE",
                    "id_regu": 17212,
                    "kode_regu": "PARE ULC",
                    "nama_regu": "PARE ULC",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22734,
                    "avg_durasi_response": 1420.875,
                    "min_durasi_response": 512,
                    "max_durasi_response": 2463,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 52156,
                    "avg_durasi_recovery": 3259.75,
                    "min_durasi_recovery": 399,
                    "max_durasi_recovery": 14925,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231411,
                    "nama_posko": "POSKO ULP MELAK",
                    "id_regu": 39197,
                    "kode_regu": "Bigung 8",
                    "nama_regu": "Bigung 8",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3664,
                    "avg_durasi_response": 1832,
                    "min_durasi_response": 1658,
                    "max_durasi_response": 2006,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1676,
                    "avg_durasi_recovery": 838,
                    "min_durasi_recovery": 663,
                    "max_durasi_recovery": 1013,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553202,
                    "nama_posko": "POSKO ULP SERIRIT",
                    "id_regu": 13105,
                    "kode_regu": "SRT 283",
                    "nama_regu": "SRT 283",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672723554,
                    "avg_durasi_response": 92929086.33333333,
                    "min_durasi_response": 584,
                    "max_durasi_response": 1672682329,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 146172971,
                    "avg_durasi_recovery": 8120720.611111111,
                    "min_durasi_recovery": 180,
                    "max_durasi_recovery": 36538028,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 535111,
                    "nama_posko": "POSKO ULP SUMEDANG KOTA",
                    "id_regu": 19161,
                    "kode_regu": "SUMEDANG KOTA 5.1",
                    "nama_regu": "SUMEDANG KOTA 5.1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18224,
                    "avg_durasi_response": 959.1578947368421,
                    "min_durasi_response": 469,
                    "max_durasi_response": 1568,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10330,
                    "avg_durasi_recovery": 543.6842105263158,
                    "min_durasi_recovery": 337,
                    "max_durasi_recovery": 1036,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532511,
                    "nama_posko": "POSKO ULP RAJAPOLAH",
                    "id_regu": 30761,
                    "kode_regu": "PANJALU 5.2",
                    "nama_regu": "PANJALU 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 778,
                    "avg_durasi_response": 778,
                    "min_durasi_response": 778,
                    "max_durasi_response": 778,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 175,
                    "avg_durasi_recovery": 175,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 175,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520071,
                    "nama_posko": "POSKO ULP BLORA",
                    "id_regu": 31760,
                    "kode_regu": "52007.BLORAURC2",
                    "nama_regu": "52007.BLORAURC2",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672680898,
                    "avg_durasi_response": 185853433.1111111,
                    "min_durasi_response": 1622,
                    "max_durasi_response": 1672655832,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36529700,
                    "avg_durasi_recovery": 4058855.5555555555,
                    "min_durasi_recovery": 147,
                    "max_durasi_recovery": 36522989,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 231001,
                    "nama_posko": "POSKO ULP SAMARINDA KOTA",
                    "id_regu": 33723,
                    "kode_regu": "KOTA 8.2",
                    "nama_regu": "KOTA 8.2",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70460,
                    "avg_durasi_response": 3355.2380952380954,
                    "min_durasi_response": 1144,
                    "max_durasi_response": 7599,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36521599,
                    "avg_durasi_recovery": 1739123.761904762,
                    "min_durasi_recovery": 229,
                    "max_durasi_recovery": 36494408,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 538731,
                    "nama_posko": "POSKO ULP SAWANGAN",
                    "id_regu": 18840,
                    "kode_regu": "PARUNG",
                    "nama_regu": "PARUNG",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42106,
                    "avg_durasi_response": 2339.222222222222,
                    "min_durasi_response": 1274,
                    "max_durasi_response": 4899,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21060,
                    "avg_durasi_recovery": 1170,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 2685,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511401,
                    "nama_posko": "POSKO ULP DARMO PERMAI",
                    "id_regu": 16983,
                    "kode_regu": "PERMAI 14",
                    "nama_regu": "PERMAI 14",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11526,
                    "avg_durasi_response": 1921,
                    "min_durasi_response": 1506,
                    "max_durasi_response": 2634,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8749,
                    "avg_durasi_recovery": 1458.1666666666667,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 2515,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523021,
                    "nama_posko": "POSKO ULP SEMARANG BARAT",
                    "id_regu": 33200,
                    "kode_regu": "52302J",
                    "nama_regu": "52302J",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13646,
                    "avg_durasi_response": 3411.5,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 5013,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36539132,
                    "avg_durasi_recovery": 9134783,
                    "min_durasi_recovery": 471,
                    "max_durasi_recovery": 36536467,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "id_regu": 30465,
                    "kode_regu": "UPAU11",
                    "nama_regu": "UPAU11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1171,
                    "avg_durasi_response": 1171,
                    "min_durasi_response": 1171,
                    "max_durasi_response": 1171,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1329,
                    "avg_durasi_recovery": 1329,
                    "min_durasi_recovery": 1329,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 142301,
                    "nama_posko": "POSKO ULP PANGKALAN BALAI",
                    "id_regu": 29896,
                    "kode_regu": "BALAI956",
                    "nama_regu": "BALAI956",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1339,
                    "avg_durasi_response": 1339,
                    "min_durasi_response": 1339,
                    "max_durasi_response": 1339,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 886,
                    "avg_durasi_recovery": 886,
                    "min_durasi_recovery": 886,
                    "max_durasi_recovery": 886,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511201,
                    "nama_posko": "POSKO ULP GIRI",
                    "id_regu": 16935,
                    "kode_regu": "GIRI 17",
                    "nama_regu": "GIRI 17",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672668084,
                    "avg_durasi_response": 119476291.71428572,
                    "min_durasi_response": 674,
                    "max_durasi_response": 1672650333,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17285,
                    "avg_durasi_recovery": 1234.642857142857,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 4258,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551204,
                    "nama_posko": "POSKO ULP KUTA",
                    "id_regu": 396,
                    "kode_regu": "KUTA SRC 1",
                    "nama_regu": "KUTA SRC 1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672804558,
                    "avg_durasi_response": 53961437.35483871,
                    "min_durasi_response": 1784,
                    "max_durasi_response": 1672673114,
                    "total_dibawah_sla_response": 30,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 74125229,
                    "avg_durasi_recovery": 2391136.419354839,
                    "min_durasi_recovery": 194,
                    "max_durasi_recovery": 36506022,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 551102,
                    "nama_posko": "POSKO ULP MENGWI",
                    "id_regu": 392,
                    "kode_regu": "KUTA 282",
                    "nama_regu": "KUTA 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3162,
                    "avg_durasi_response": 3162,
                    "min_durasi_response": 3162,
                    "max_durasi_response": 3162,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 234963,
                    "avg_durasi_recovery": 234963,
                    "min_durasi_recovery": 234963,
                    "max_durasi_recovery": 234963,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 516088,
                    "nama_posko": "POSKO ULP KENCONG",
                    "id_regu": 17265,
                    "kode_regu": "KNCG.ULC2",
                    "nama_regu": "KNCG.ULC2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17818,
                    "avg_durasi_response": 1484.8333333333333,
                    "min_durasi_response": 737,
                    "max_durasi_response": 3171,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7234,
                    "avg_durasi_recovery": 602.8333333333334,
                    "min_durasi_recovery": 250,
                    "max_durasi_recovery": 1078,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 232301,
                    "nama_posko": "POSKO ULP TANAH GROGOT",
                    "id_regu": 18640,
                    "kode_regu": "PRC GROGOT",
                    "nama_regu": "PRC GROGOT",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8945,
                    "avg_durasi_response": 1789,
                    "min_durasi_response": 1088,
                    "max_durasi_response": 2251,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2835,
                    "avg_durasi_recovery": 567,
                    "min_durasi_recovery": 331,
                    "max_durasi_recovery": 745,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431851,
                    "nama_posko": "POSKO ULP SABU RAIJUA",
                    "id_regu": 29778,
                    "kode_regu": "OESAO SR. SEBA",
                    "nama_regu": "OESAO SR. SEBA",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5722,
                    "avg_durasi_response": 1144.4,
                    "min_durasi_response": 971,
                    "max_durasi_response": 1306,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4641,
                    "avg_durasi_recovery": 928.2,
                    "min_durasi_recovery": 246,
                    "max_durasi_recovery": 1409,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326101,
                    "nama_posko": "POSKO ULP SAWERIGADING",
                    "id_regu": 22236,
                    "kode_regu": "32613.SAWERIGADING",
                    "nama_regu": "32613.SAWERIGADING",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1471,
                    "avg_durasi_response": 1471,
                    "min_durasi_response": 1471,
                    "max_durasi_response": 1471,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 294,
                    "avg_durasi_recovery": 294,
                    "min_durasi_recovery": 294,
                    "max_durasi_recovery": 294,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323301,
                    "nama_posko": "POSKO ULP BENU BENUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 624,
                    "avg_durasi_response": 624,
                    "min_durasi_response": 624,
                    "max_durasi_response": 624,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 68,
                    "avg_durasi_recovery": 68,
                    "min_durasi_recovery": 68,
                    "max_durasi_recovery": 68,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532761,
                    "nama_posko": "POSKO ULP CIKAJANG",
                    "id_regu": 18886,
                    "kode_regu": "TOBLONG 5.2",
                    "nama_regu": "TOBLONG 5.2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3436,
                    "avg_durasi_response": 1145.3333333333333,
                    "min_durasi_response": 601,
                    "max_durasi_response": 1701,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1102,
                    "avg_durasi_recovery": 367.3333333333333,
                    "min_durasi_recovery": 205,
                    "max_durasi_recovery": 678,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523511,
                    "nama_posko": "POSKO ULP SALATIGA KOTA",
                    "id_regu": 27756,
                    "kode_regu": "LAGA513B",
                    "nama_regu": "LAGA513B",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7809,
                    "avg_durasi_response": 1561.8,
                    "min_durasi_response": 1392,
                    "max_durasi_response": 1718,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 765183,
                    "avg_durasi_recovery": 153036.6,
                    "min_durasi_recovery": 834,
                    "max_durasi_recovery": 756241,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 232221,
                    "nama_posko": "POSKO ULP LONGIKIS",
                    "id_regu": 30551,
                    "kode_regu": "GANGGUAN KUARO",
                    "nama_regu": "GANGGUAN KUARO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672693813,
                    "avg_durasi_response": 1672693813,
                    "min_durasi_response": 1672693813,
                    "max_durasi_response": 1672693813,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 662,
                    "avg_durasi_recovery": 662,
                    "min_durasi_recovery": 662,
                    "max_durasi_recovery": 662,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516512,
                    "nama_posko": "POSKO ULP BESUKI",
                    "id_regu": 28216,
                    "kode_regu": "BESUKI.8",
                    "nama_regu": "BESUKI.8",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22662,
                    "avg_durasi_response": 1510.8,
                    "min_durasi_response": 551,
                    "max_durasi_response": 2178,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17470,
                    "avg_durasi_recovery": 1164.6666666666667,
                    "min_durasi_recovery": 353,
                    "max_durasi_recovery": 2788,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 232201,
                    "nama_posko": "POSKO ULP PETUNG",
                    "id_regu": 30546,
                    "kode_regu": "DGA PENAJAM",
                    "nama_regu": "DGA PENAJAM",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5411,
                    "avg_durasi_response": 2705.5,
                    "min_durasi_response": 2529,
                    "max_durasi_response": 2882,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3313,
                    "avg_durasi_recovery": 1656.5,
                    "min_durasi_recovery": 1135,
                    "max_durasi_recovery": 2178,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543701,
                    "nama_posko": "POSKO PAMULANG",
                    "id_regu": 14441,
                    "kode_regu": "MRT_ULC1",
                    "nama_regu": "MRT_ULC1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1552,
                    "avg_durasi_response": 1552,
                    "min_durasi_response": 1552,
                    "max_durasi_response": 1552,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 343,
                    "avg_durasi_recovery": 343,
                    "min_durasi_recovery": 343,
                    "max_durasi_recovery": 343,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327301,
                    "nama_posko": "POSKO ULP JENEPONTO",
                    "id_regu": 33420,
                    "kode_regu": "32730.BTTANGA",
                    "nama_regu": "32730.BTTANGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6522,
                    "avg_durasi_response": 1087,
                    "min_durasi_response": 897,
                    "max_durasi_response": 1287,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4272,
                    "avg_durasi_recovery": 712,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 1814,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547401,
                    "nama_posko": "POSKO LENTENG AGUNG",
                    "id_regu": 13674,
                    "kode_regu": "PASAR MINGGU 2",
                    "nama_regu": "PASAR MINGGU 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7466,
                    "avg_durasi_response": 1244.3333333333333,
                    "min_durasi_response": 253,
                    "max_durasi_response": 2446,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3736,
                    "avg_durasi_recovery": 622.6666666666666,
                    "min_durasi_recovery": 181,
                    "max_durasi_recovery": 1140,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535551,
                    "nama_posko": "POSKO ULP BANDUNG BARAT",
                    "id_regu": 17922,
                    "kode_regu": "BDG UTARA 52",
                    "nama_regu": "BDG UTARA 52",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1784,
                    "avg_durasi_response": 1784,
                    "min_durasi_response": 1784,
                    "max_durasi_response": 1784,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3591,
                    "avg_durasi_recovery": 3591,
                    "min_durasi_recovery": 3591,
                    "max_durasi_recovery": 3591,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537031,
                    "nama_posko": "POSKO ULP CIKARANG KOTA",
                    "id_regu": 27580,
                    "kode_regu": "CIKO.FR1",
                    "nama_regu": "CIKO.FR1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10551,
                    "avg_durasi_response": 1172.3333333333333,
                    "min_durasi_response": 887,
                    "max_durasi_response": 1531,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 38737,
                    "avg_durasi_recovery": 4304.111111111111,
                    "min_durasi_recovery": 654,
                    "max_durasi_recovery": 25726,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 520021,
                    "nama_posko": "POSKO ULP JEPARA",
                    "id_regu": 18386,
                    "kode_regu": "52002.JEPARA521",
                    "nama_regu": "52002.JEPARA521",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48225,
                    "avg_durasi_response": 3014.0625,
                    "min_durasi_response": 1175,
                    "max_durasi_response": 5121,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109563774,
                    "avg_durasi_recovery": 6847735.875,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 36520892,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 322101,
                    "nama_posko": "POSKO ULP HASANUDDIN",
                    "id_regu": 22128,
                    "kode_regu": "ULWG",
                    "nama_regu": "ULWG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4654,
                    "avg_durasi_response": 1163.5,
                    "min_durasi_response": 760,
                    "max_durasi_response": 1349,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2319,
                    "avg_durasi_recovery": 579.75,
                    "min_durasi_recovery": 350,
                    "max_durasi_recovery": 899,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532111,
                    "nama_posko": "POSKO ULP PANGANDARAN",
                    "id_regu": 19368,
                    "kode_regu": "CIGUGUR 5.1",
                    "nama_regu": "CIGUGUR 5.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6519,
                    "avg_durasi_response": 651.9,
                    "min_durasi_response": 330,
                    "max_durasi_response": 1116,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3840,
                    "avg_durasi_recovery": 384,
                    "min_durasi_recovery": 240,
                    "max_durasi_recovery": 525,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 141301,
                    "nama_posko": "POSKO ULP AMPERA",
                    "id_regu": 17845,
                    "kode_regu": "AMPERA ULC",
                    "nama_regu": "AMPERA ULC",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2478,
                    "avg_durasi_response": 826,
                    "min_durasi_response": 465,
                    "max_durasi_response": 1020,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535974,
                    "avg_durasi_recovery": 12178658,
                    "min_durasi_recovery": 4290,
                    "max_durasi_recovery": 36527387,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 532771,
                    "nama_posko": "POSKO ULP PAMEUNGPEUK",
                    "id_regu": 18904,
                    "kode_regu": "BUNGBULANG 5.2",
                    "nama_regu": "BUNGBULANG 5.2",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672676563,
                    "avg_durasi_response": 185852951.44444445,
                    "min_durasi_response": 247,
                    "max_durasi_response": 1672674296,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36516001,
                    "avg_durasi_recovery": 4057333.4444444445,
                    "min_durasi_recovery": 197,
                    "max_durasi_recovery": 36513391,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 149001,
                    "nama_posko": "POSKO ULP INDERALAYA",
                    "id_regu": 27102,
                    "kode_regu": "KAJA SUNGAI LEBUNG",
                    "nama_regu": "KAJA SUNGAI LEBUNG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1556,
                    "avg_durasi_response": 1556,
                    "min_durasi_response": 1556,
                    "max_durasi_response": 1556,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 477,
                    "avg_durasi_recovery": 477,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 477,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511611,
                    "nama_posko": "POSKO ULP TAMAN",
                    "id_regu": 37676,
                    "kode_regu": "511611.COMMANDCENTER",
                    "nama_regu": "511611.COMMANDCENTER",
                    "total": 25,
                    "total_selesai": 25,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672700155,
                    "avg_durasi_response": 66908006.2,
                    "min_durasi_response": 337,
                    "max_durasi_response": 1672686521,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11380,
                    "avg_durasi_recovery": 455.2,
                    "min_durasi_recovery": 145,
                    "max_durasi_recovery": 791,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522041,
                    "nama_posko": "POSKO ULP BANJARNEGARA",
                    "id_regu": 26461,
                    "kode_regu": "BJRNEGARA",
                    "nama_regu": "BJRNEGARA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2814,
                    "avg_durasi_response": 1407,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 1684,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2173,
                    "avg_durasi_recovery": 1086.5,
                    "min_durasi_recovery": 752,
                    "max_durasi_recovery": 1421,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134541,
                    "nama_posko": "POSKO ULP LINTAU",
                    "id_regu": 21755,
                    "kode_regu": "BALAITANGAH",
                    "nama_regu": "BALAITANGAH",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3732,
                    "avg_durasi_response": 1244,
                    "min_durasi_response": 1012,
                    "max_durasi_response": 1402,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4088,
                    "avg_durasi_recovery": 1362.6666666666667,
                    "min_durasi_recovery": 641,
                    "max_durasi_recovery": 2224,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524511,
                    "nama_posko": "POSKO ULP PEKALONGAN KOTA",
                    "id_regu": 30416,
                    "kode_regu": "52451F",
                    "nama_regu": "52451F",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14889,
                    "avg_durasi_response": 1654.3333333333333,
                    "min_durasi_response": 781,
                    "max_durasi_response": 2762,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9372,
                    "avg_durasi_recovery": 1041.3333333333333,
                    "min_durasi_recovery": 515,
                    "max_durasi_recovery": 1641,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 144001,
                    "nama_posko": "POSKO ULP MUARA BUNGO",
                    "id_regu": 35845,
                    "kode_regu": "ULCKTBUNGO5",
                    "nama_regu": "ULCKTBUNGO5",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1654,
                    "avg_durasi_response": 1654,
                    "min_durasi_response": 1654,
                    "max_durasi_response": 1654,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1255,
                    "avg_durasi_recovery": 1255,
                    "min_durasi_recovery": 1255,
                    "max_durasi_recovery": 1255,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520061,
                    "nama_posko": "POSKO ULP REMBANG",
                    "id_regu": 18391,
                    "kode_regu": "52006.REMBANG564",
                    "nama_regu": "52006.REMBANG564",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20107,
                    "avg_durasi_response": 2234.1111111111113,
                    "min_durasi_response": 971,
                    "max_durasi_response": 4900,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533033,
                    "avg_durasi_recovery": 4059225.888888889,
                    "min_durasi_recovery": 506,
                    "max_durasi_recovery": 36525313,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 522581,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJATENG)",
                    "id_regu": 18226,
                    "kode_regu": "52258.B",
                    "nama_regu": "52258.B",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7318,
                    "avg_durasi_response": 1219.6666666666667,
                    "min_durasi_response": 775,
                    "max_durasi_response": 1495,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11788,
                    "avg_durasi_recovery": 1964.6666666666667,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 3193,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562301,
                    "nama_posko": "POSKO ULP MALINGPING",
                    "id_regu": 16231,
                    "kode_regu": "CILOGRANG 5.1",
                    "nama_regu": "CILOGRANG 5.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5639,
                    "avg_durasi_response": 1409.75,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1759,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4107,
                    "avg_durasi_recovery": 1026.75,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 1572,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561201,
                    "nama_posko": "POSKO ULP CILEGON",
                    "id_regu": 16257,
                    "kode_regu": "WARINGIN KURUNG 5.1",
                    "nama_regu": "WARINGIN KURUNG 5.1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4481,
                    "avg_durasi_response": 896.2,
                    "min_durasi_response": 659,
                    "max_durasi_response": 1674,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4274,
                    "avg_durasi_recovery": 854.8,
                    "min_durasi_recovery": 337,
                    "max_durasi_recovery": 1545,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532411,
                    "nama_posko": "POSKO ULP TASIKMALAYA KOTA",
                    "id_regu": 19341,
                    "kode_regu": "CINEAM 5.1",
                    "nama_regu": "CINEAM 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6600,
                    "avg_durasi_response": 733.3333333333334,
                    "min_durasi_response": 502,
                    "max_durasi_response": 892,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6244,
                    "avg_durasi_recovery": 693.7777777777778,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 1534,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532211,
                    "nama_posko": "POSKO ULP BANJAR",
                    "id_regu": 19371,
                    "kode_regu": "BANJARSARI 5.1",
                    "nama_regu": "BANJARSARI 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4947,
                    "avg_durasi_response": 824.5,
                    "min_durasi_response": 540,
                    "max_durasi_response": 1059,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3262,
                    "avg_durasi_recovery": 543.6666666666666,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 128041,
                    "nama_posko": "POSKO ULP LABUHAN",
                    "id_regu": 17506,
                    "kode_regu": "MOBILE LABUHAN6",
                    "nama_regu": "MOBILE LABUHAN6",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672690020,
                    "avg_durasi_response": 128668463.07692307,
                    "min_durasi_response": 280,
                    "max_durasi_response": 1672679569,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36542142,
                    "avg_durasi_recovery": 2810934,
                    "min_durasi_recovery": 473,
                    "max_durasi_recovery": 36532790,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 111121,
                    "nama_posko": "POSKO ULP LAMBARO",
                    "id_regu": 21019,
                    "kode_regu": "INDRAPURI.10.1",
                    "nama_regu": "INDRAPURI.10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4466,
                    "avg_durasi_response": 1488.6666666666667,
                    "min_durasi_response": 984,
                    "max_durasi_response": 1835,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5112,
                    "avg_durasi_recovery": 1704,
                    "min_durasi_recovery": 1212,
                    "max_durasi_recovery": 2227,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543401,
                    "nama_posko": "POSKO CINERE",
                    "id_regu": 14444,
                    "kode_regu": "CNR_SIPA1",
                    "nama_regu": "CNR_SIPA1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2248,
                    "avg_durasi_response": 2248,
                    "min_durasi_response": 2248,
                    "max_durasi_response": 2248,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1000,
                    "avg_durasi_recovery": 1000,
                    "min_durasi_recovery": 1000,
                    "max_durasi_recovery": 1000,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522531,
                    "nama_posko": "POSKO ULP PEMALANG",
                    "id_regu": 18218,
                    "kode_regu": "52253.B BT BOLANG",
                    "nama_regu": "52253.B BT BOLANG",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11932,
                    "avg_durasi_response": 1325.7777777777778,
                    "min_durasi_response": 794,
                    "max_durasi_response": 2389,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36534304,
                    "avg_durasi_recovery": 4059367.111111111,
                    "min_durasi_recovery": 364,
                    "max_durasi_recovery": 36526928,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 533511,
                    "nama_posko": "POSKO ULP CILEDUG",
                    "id_regu": 19298,
                    "kode_regu": "CILEDUG 5.1",
                    "nama_regu": "CILEDUG 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1996,
                    "avg_durasi_response": 998,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1240,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1303,
                    "avg_durasi_recovery": 651.5,
                    "min_durasi_recovery": 593,
                    "max_durasi_recovery": 710,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547301,
                    "nama_posko": "POSKO PONDOK GEDE",
                    "id_regu": 13669,
                    "kode_regu": "REGU YANTEK MAKMUR2",
                    "nama_regu": "REGU YANTEK MAKMUR2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9037,
                    "avg_durasi_response": 1506.1666666666667,
                    "min_durasi_response": 902,
                    "max_durasi_response": 2686,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4136,
                    "avg_durasi_recovery": 689.3333333333334,
                    "min_durasi_recovery": 268,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534611,
                    "nama_posko": "POSKO ULP CIKAMPEK",
                    "id_regu": 18781,
                    "kode_regu": "CIKAMPEK55",
                    "nama_regu": "CIKAMPEK55",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672682245,
                    "avg_durasi_response": 152062022.27272728,
                    "min_durasi_response": 684,
                    "max_durasi_response": 1672667383,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36499428,
                    "avg_durasi_recovery": 3318129.8181818184,
                    "min_durasi_recovery": 336,
                    "max_durasi_recovery": 36491650,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 143001,
                    "nama_posko": "POSKO ULP TELANAI PURA",
                    "id_regu": 17842,
                    "kode_regu": "TELANAI UPC",
                    "nama_regu": "TELANAI UPC",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1462,
                    "avg_durasi_response": 1462,
                    "min_durasi_response": 1462,
                    "max_durasi_response": 1462,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1005,
                    "avg_durasi_recovery": 1005,
                    "min_durasi_recovery": 1005,
                    "max_durasi_recovery": 1005,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 121166,
                    "nama_posko": "POSKO ULP INDRAPURA",
                    "id_regu": 21290,
                    "kode_regu": "INDRAPURA5",
                    "nama_regu": "INDRAPURA5",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 447,
                    "avg_durasi_response": 447,
                    "min_durasi_response": 447,
                    "max_durasi_response": 447,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 126,
                    "avg_durasi_recovery": 126,
                    "min_durasi_recovery": 126,
                    "max_durasi_recovery": 126,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522041,
                    "nama_posko": "POSKO ULP BANJARNEGARA",
                    "id_regu": 26461,
                    "kode_regu": "BJRNEGARA",
                    "nama_regu": "BJRNEGARA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2814,
                    "avg_durasi_response": 1407,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 1684,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2173,
                    "avg_durasi_recovery": 1086.5,
                    "min_durasi_recovery": 752,
                    "max_durasi_recovery": 1421,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171301,
                    "nama_posko": "POSKO ULP KALIANDA",
                    "id_regu": 19047,
                    "kode_regu": "KALIANDA571",
                    "nama_regu": "KALIANDA571",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28896,
                    "avg_durasi_response": 2408,
                    "min_durasi_response": 809,
                    "max_durasi_response": 4284,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4870185,
                    "avg_durasi_recovery": 405848.75,
                    "min_durasi_recovery": 465,
                    "max_durasi_recovery": 1893505,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 221101,
                    "nama_posko": "POSKO ULP AHMAD YANI",
                    "id_regu": 6199,
                    "kode_regu": "REGU RAYON AHMAD YANI",
                    "nama_regu": "REGU RAYON AHMAD YANI",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7894,
                    "avg_durasi_response": 1973.5,
                    "min_durasi_response": 1246,
                    "max_durasi_response": 2659,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73042237,
                    "avg_durasi_recovery": 18260559.25,
                    "min_durasi_recovery": 218,
                    "max_durasi_recovery": 36521298,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 552304,
                    "nama_posko": "POSKO ULP KARANGASEM",
                    "id_regu": 13078,
                    "kode_regu": "KRS-285",
                    "nama_regu": "KRS-285",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719950,
                    "avg_durasi_response": 128670765.38461539,
                    "min_durasi_response": 1254,
                    "max_durasi_response": 1672691013,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36772383,
                    "avg_durasi_recovery": 2828644.846153846,
                    "min_durasi_recovery": 946,
                    "max_durasi_recovery": 36492631,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 518022,
                    "nama_posko": "POSKO ULP TUBAN",
                    "id_regu": 16945,
                    "kode_regu": "TUBAN MS1",
                    "nama_regu": "TUBAN MS1",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43916,
                    "avg_durasi_response": 2439.777777777778,
                    "min_durasi_response": 1386,
                    "max_durasi_response": 5014,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109560306,
                    "avg_durasi_recovery": 6086683.666666667,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 36517471,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 511010,
                    "nama_posko": "POSKO ULP INDRAPURA SBY",
                    "id_regu": 37675,
                    "kode_regu": "511010.COMMANDCENTER",
                    "nama_regu": "511010.COMMANDCENTER",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3943,
                    "avg_durasi_response": 1314.3333333333333,
                    "min_durasi_response": 1116,
                    "max_durasi_response": 1449,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1694,
                    "avg_durasi_recovery": 564.6666666666666,
                    "min_durasi_recovery": 262,
                    "max_durasi_recovery": 730,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120144,
                    "nama_posko": "POSKO ULP MEDAN JOHOR",
                    "id_regu": 14576,
                    "kode_regu": "MOBILE JOHOR5",
                    "nama_regu": "MOBILE JOHOR5",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66293,
                    "avg_durasi_response": 5099.461538461538,
                    "min_durasi_response": 544,
                    "max_durasi_response": 49610,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10178,
                    "avg_durasi_recovery": 782.9230769230769,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 3269,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 146101,
                    "nama_posko": "POSKO ULP CURUP",
                    "id_regu": 5294,
                    "kode_regu": "REGU POSKO RAYON CURUP",
                    "nama_regu": "REGU POSKO RAYON CURUP",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1521,
                    "avg_durasi_response": 760.5,
                    "min_durasi_response": 551,
                    "max_durasi_response": 970,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522326,
                    "avg_durasi_recovery": 18261163,
                    "min_durasi_recovery": 1884,
                    "max_durasi_recovery": 36520442,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 223001,
                    "nama_posko": "POSKO ULP KOTABARU",
                    "id_regu": 30934,
                    "kode_regu": "ULD BKMBT",
                    "nama_regu": "ULD BKMBT",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2484,
                    "avg_durasi_response": 2484,
                    "min_durasi_response": 2484,
                    "max_durasi_response": 2484,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 608,
                    "avg_durasi_recovery": 608,
                    "min_durasi_recovery": 608,
                    "max_durasi_recovery": 608,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511812,
                    "nama_posko": "POSKO ULP KRIAN",
                    "id_regu": 16899,
                    "kode_regu": "KRIAN.UNIT11",
                    "nama_regu": "KRIAN.UNIT11",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672771247,
                    "avg_durasi_response": 139397603.91666666,
                    "min_durasi_response": 986,
                    "max_durasi_response": 1672695114,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 14361,
                    "avg_durasi_recovery": 1196.75,
                    "min_durasi_recovery": 508,
                    "max_durasi_recovery": 1957,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133381,
                    "nama_posko": "POSKO ULP KAYU ARO",
                    "id_regu": 21750,
                    "kode_regu": "MUARALABUH",
                    "nama_regu": "MUARALABUH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 823,
                    "avg_durasi_response": 823,
                    "min_durasi_response": 823,
                    "max_durasi_response": 823,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2002,
                    "avg_durasi_recovery": 2002,
                    "min_durasi_recovery": 2002,
                    "max_durasi_recovery": 2002,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538731,
                    "nama_posko": "POSKO ULP SAWANGAN",
                    "id_regu": 18840,
                    "kode_regu": "PARUNG",
                    "nama_regu": "PARUNG",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42106,
                    "avg_durasi_response": 2339.222222222222,
                    "min_durasi_response": 1274,
                    "max_durasi_response": 4899,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21060,
                    "avg_durasi_recovery": 1170,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 2685,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514033,
                    "nama_posko": "POSKO ULP TULUNGAGUNG",
                    "id_regu": 17218,
                    "kode_regu": "TGL.MS8",
                    "nama_regu": "TGL.MS8",
                    "total": 30,
                    "total_selesai": 30,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672713994,
                    "avg_durasi_response": 55757133.13333333,
                    "min_durasi_response": 680,
                    "max_durasi_response": 1672679997,
                    "total_dibawah_sla_response": 29,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36892353,
                    "avg_durasi_recovery": 1229745.1,
                    "min_durasi_recovery": 230,
                    "max_durasi_recovery": 36527895,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 328101,
                    "nama_posko": "POSKO ULP KOTA BAU BAU",
                    "id_regu": 32220,
                    "kode_regu": "B1.HARBBK",
                    "nama_regu": "B1.HARBBK",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30232,
                    "avg_durasi_response": 2015.4666666666667,
                    "min_durasi_response": 387,
                    "max_durasi_response": 5049,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10923,
                    "avg_durasi_recovery": 728.2,
                    "min_durasi_recovery": 114,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "id_regu": 13699,
                    "kode_regu": "CRCSULC 2",
                    "nama_regu": "CRCSULC 2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30862,
                    "avg_durasi_response": 2057.4666666666667,
                    "min_durasi_response": 824,
                    "max_durasi_response": 7918,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14716,
                    "avg_durasi_recovery": 981.0666666666667,
                    "min_durasi_recovery": 92,
                    "max_durasi_recovery": 2239,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231021,
                    "nama_posko": "POSKO ULP SAMARINDA SEBERANG",
                    "id_regu": 28719,
                    "kode_regu": "PALARAN 8",
                    "nama_regu": "PALARAN 8",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672716284,
                    "avg_durasi_response": 418179071,
                    "min_durasi_response": 1879,
                    "max_durasi_response": 1672696781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36493856,
                    "avg_durasi_recovery": 9123464,
                    "min_durasi_recovery": 412,
                    "max_durasi_recovery": 36492439,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 566101,
                    "nama_posko": "POSKO CIKOKOL",
                    "id_regu": 16316,
                    "kode_regu": "ULCCIKOKOL03",
                    "nama_regu": "ULCCIKOKOL03",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22918,
                    "avg_durasi_response": 2291.8,
                    "min_durasi_response": 183,
                    "max_durasi_response": 4611,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36515096,
                    "avg_durasi_recovery": 3651509.6,
                    "min_durasi_recovery": 102,
                    "max_durasi_recovery": 36491583,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "id_regu": 11002,
                    "kode_regu": "MENTENG ULC 03",
                    "nama_regu": "MENTENG ULC 03",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70912,
                    "avg_durasi_response": 8864,
                    "min_durasi_response": 556,
                    "max_durasi_response": 62426,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3234,
                    "avg_durasi_recovery": 404.25,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 1295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 223201,
                    "nama_posko": "POSKO ULP BATULICIN",
                    "id_regu": 30925,
                    "kode_regu": "ULDSMPNHN",
                    "nama_regu": "ULDSMPNHN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1022,
                    "avg_durasi_response": 1022,
                    "min_durasi_response": 1022,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 998,
                    "avg_durasi_recovery": 998,
                    "min_durasi_recovery": 998,
                    "max_durasi_recovery": 998,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533111,
                    "nama_posko": "POSKO ULP CIREBON KOTA",
                    "id_regu": 19222,
                    "kode_regu": "KAPETAKAN 5.1",
                    "nama_regu": "KAPETAKAN 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4081,
                    "avg_durasi_response": 1360.3333333333333,
                    "min_durasi_response": 876,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1029,
                    "avg_durasi_recovery": 343,
                    "min_durasi_recovery": 189,
                    "max_durasi_recovery": 595,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 317301,
                    "nama_posko": "POSKO ULP MODAYAG",
                    "id_regu": 31620,
                    "kode_regu": "MODOINDING.01",
                    "nama_regu": "MODOINDING.01",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2869,
                    "avg_durasi_response": 2869,
                    "min_durasi_response": 2869,
                    "max_durasi_response": 2869,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448,
                    "avg_durasi_recovery": 448,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 448,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532411,
                    "nama_posko": "POSKO ULP TASIKMALAYA KOTA",
                    "id_regu": 19341,
                    "kode_regu": "CINEAM 5.1",
                    "nama_regu": "CINEAM 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6600,
                    "avg_durasi_response": 733.3333333333334,
                    "min_durasi_response": 502,
                    "max_durasi_response": 892,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6244,
                    "avg_durasi_recovery": 693.7777777777778,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 1534,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513574,
                    "nama_posko": "POSKO ULP KRAKSAAN",
                    "id_regu": 37593,
                    "kode_regu": "513506.COMMANDCENTER",
                    "nama_regu": "513506.COMMANDCENTER",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6652,
                    "avg_durasi_response": 831.5,
                    "min_durasi_response": 560,
                    "max_durasi_response": 1247,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73005909,
                    "avg_durasi_recovery": 9125738.625,
                    "min_durasi_recovery": 196,
                    "max_durasi_recovery": 36506654,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 538411,
                    "nama_posko": "POSKO ULP BOGOR BARAT",
                    "id_regu": 31276,
                    "kode_regu": "BOGOR BARAT 51",
                    "nama_regu": "BOGOR BARAT 51",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41320,
                    "avg_durasi_response": 1967.6190476190477,
                    "min_durasi_response": 509,
                    "max_durasi_response": 3269,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109555190,
                    "avg_durasi_recovery": 5216913.80952381,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36530937,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 522021,
                    "nama_posko": "POSKO ULP BANYUMAS",
                    "id_regu": 24997,
                    "kode_regu": "52202.SOKARAJA",
                    "nama_regu": "52202.SOKARAJA",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16666,
                    "avg_durasi_response": 1666.6,
                    "min_durasi_response": 913,
                    "max_durasi_response": 2145,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14258,
                    "avg_durasi_recovery": 1425.8,
                    "min_durasi_recovery": 1026,
                    "max_durasi_recovery": 1799,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 416101,
                    "nama_posko": "POSKO ULP TOBELO",
                    "id_regu": 31104,
                    "kode_regu": "TOBELO 5.2",
                    "nama_regu": "TOBELO 5.2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1388,
                    "avg_durasi_response": 694,
                    "min_durasi_response": 680,
                    "max_durasi_response": 708,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4444,
                    "avg_durasi_recovery": 2222,
                    "min_durasi_recovery": 2205,
                    "max_durasi_recovery": 2239,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513517,
                    "nama_posko": "POSKO ULP GONDANG WETAN",
                    "id_regu": 25082,
                    "kode_regu": "TOSARI 2",
                    "nama_regu": "TOSARI 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20081,
                    "avg_durasi_response": 3346.8333333333335,
                    "min_durasi_response": 1749,
                    "max_durasi_response": 5072,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 72995876,
                    "avg_durasi_recovery": 12165979.333333334,
                    "min_durasi_recovery": 72,
                    "max_durasi_recovery": 36505281,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 161001,
                    "nama_posko": "POSKO ULP PANGKALPINANG",
                    "id_regu": 22977,
                    "kode_regu": "YANTEK 20",
                    "nama_regu": "YANTEK 20",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4511,
                    "avg_durasi_response": 1127.75,
                    "min_durasi_response": 640,
                    "max_durasi_response": 1963,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5380,
                    "avg_durasi_recovery": 1345,
                    "min_durasi_recovery": 970,
                    "max_durasi_recovery": 2098,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532111,
                    "nama_posko": "POSKO ULP PANGANDARAN",
                    "id_regu": 19368,
                    "kode_regu": "CIGUGUR 5.1",
                    "nama_regu": "CIGUGUR 5.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6519,
                    "avg_durasi_response": 651.9,
                    "min_durasi_response": 330,
                    "max_durasi_response": 1116,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3840,
                    "avg_durasi_recovery": 384,
                    "min_durasi_recovery": 240,
                    "max_durasi_recovery": 525,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538721,
                    "nama_posko": "POSKO ULP CIBINONG",
                    "id_regu": 18836,
                    "kode_regu": "CIBINONG 52",
                    "nama_regu": "CIBINONG 52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22863,
                    "avg_durasi_response": 2540.3333333333335,
                    "min_durasi_response": 1797,
                    "max_durasi_response": 4015,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36524625,
                    "avg_durasi_recovery": 4058291.6666666665,
                    "min_durasi_recovery": 522,
                    "max_durasi_recovery": 36515756,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 183021,
                    "nama_posko": "POSKO ULP KIJANG",
                    "id_regu": 34397,
                    "kode_regu": "YANDALKWL02",
                    "nama_regu": "YANDALKWL02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 895,
                    "avg_durasi_response": 895,
                    "min_durasi_response": 895,
                    "max_durasi_response": 895,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 495,
                    "avg_durasi_recovery": 495,
                    "min_durasi_recovery": 495,
                    "max_durasi_recovery": 495,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524541,
                    "nama_posko": "POSKO ULP WIRADESA",
                    "id_regu": 18140,
                    "kode_regu": "52454A",
                    "nama_regu": "52454A",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 35804,
                    "avg_durasi_response": 2754.153846153846,
                    "min_durasi_response": 780,
                    "max_durasi_response": 7679,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12045,
                    "avg_durasi_recovery": 926.5384615384615,
                    "min_durasi_recovery": 259,
                    "max_durasi_recovery": 4267,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543801,
                    "nama_posko": "POSKO BINTARO",
                    "id_regu": 15097,
                    "kode_regu": "ULC CILEDUG3",
                    "nama_regu": "ULC CILEDUG3",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18730,
                    "avg_durasi_response": 4682.5,
                    "min_durasi_response": 2508,
                    "max_durasi_response": 9463,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73097406,
                    "avg_durasi_recovery": 18274351.5,
                    "min_durasi_recovery": 806,
                    "max_durasi_recovery": 36549625,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 221401,
                    "nama_posko": "POSKO ULP PELAIHARI",
                    "id_regu": 28498,
                    "kode_regu": "BBATI11",
                    "nama_regu": "BBATI11",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29901,
                    "avg_durasi_response": 2300.076923076923,
                    "min_durasi_response": 1104,
                    "max_durasi_response": 4244,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31983,
                    "avg_durasi_recovery": 2460.230769230769,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 14849,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327601,
                    "nama_posko": "POSKO ULP SINJAI",
                    "id_regu": 22240,
                    "kode_regu": "TAMAONA",
                    "nama_regu": "TAMAONA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2110,
                    "avg_durasi_response": 2110,
                    "min_durasi_response": 2110,
                    "max_durasi_response": 2110,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3132,
                    "avg_durasi_recovery": 3132,
                    "min_durasi_recovery": 3132,
                    "max_durasi_recovery": 3132,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "id_regu": 11002,
                    "kode_regu": "MENTENG ULC 03",
                    "nama_regu": "MENTENG ULC 03",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70912,
                    "avg_durasi_response": 8864,
                    "min_durasi_response": 556,
                    "max_durasi_response": 62426,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3234,
                    "avg_durasi_recovery": 404.25,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 1295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120122,
                    "nama_posko": "POSKO ULP SUNGGAL",
                    "id_regu": 11896,
                    "kode_regu": "MOBILE SUNGGAL5",
                    "nama_regu": "MOBILE SUNGGAL5",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672705579,
                    "avg_durasi_response": 111513705.26666667,
                    "min_durasi_response": 743,
                    "max_durasi_response": 1672687361,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 22739,
                    "avg_durasi_recovery": 1515.9333333333334,
                    "min_durasi_recovery": 560,
                    "max_durasi_recovery": 2360,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 129061,
                    "nama_posko": "POSKO ULP PANCURBATU",
                    "id_regu": 17692,
                    "kode_regu": "BATU.5.1",
                    "nama_regu": "BATU.5.1",
                    "total": 38,
                    "total_selesai": 38,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15319,
                    "avg_durasi_response": 403.13157894736844,
                    "min_durasi_response": 172,
                    "max_durasi_response": 1186,
                    "total_dibawah_sla_response": 38,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 24905,
                    "avg_durasi_recovery": 655.3947368421053,
                    "min_durasi_recovery": 132,
                    "max_durasi_recovery": 4153,
                    "total_dibawah_sla_recovery": 38,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537031,
                    "nama_posko": "POSKO ULP CIKARANG KOTA",
                    "id_regu": 27580,
                    "kode_regu": "CIKO.FR1",
                    "nama_regu": "CIKO.FR1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10551,
                    "avg_durasi_response": 1172.3333333333333,
                    "min_durasi_response": 887,
                    "max_durasi_response": 1531,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 38737,
                    "avg_durasi_recovery": 4304.111111111111,
                    "min_durasi_recovery": 654,
                    "max_durasi_recovery": 25726,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 111131,
                    "nama_posko": "POSKO ULP JANTHO",
                    "id_regu": 35498,
                    "kode_regu": "SARE 10.1",
                    "nama_regu": "SARE 10.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2401,
                    "avg_durasi_response": 1200.5,
                    "min_durasi_response": 986,
                    "max_durasi_response": 1415,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2379,
                    "avg_durasi_recovery": 1189.5,
                    "min_durasi_recovery": 954,
                    "max_durasi_recovery": 1425,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517102,
                    "nama_posko": "POSKO ULP SUMENEP",
                    "id_regu": 17157,
                    "kode_regu": "SMNP.MS2",
                    "nama_regu": "SMNP.MS2",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68037,
                    "avg_durasi_response": 1744.5384615384614,
                    "min_durasi_response": 494,
                    "max_durasi_response": 4903,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 184383219,
                    "avg_durasi_recovery": 4727774.846153846,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 36499909,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 115531,
                    "nama_posko": "POSKO ULP BLANG PIDIE",
                    "id_regu": 22758,
                    "kode_regu": "BLP 10.1",
                    "nama_regu": "BLP 10.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11561,
                    "avg_durasi_response": 1156.1,
                    "min_durasi_response": 696,
                    "max_durasi_response": 2178,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14838,
                    "avg_durasi_recovery": 1483.8,
                    "min_durasi_recovery": 368,
                    "max_durasi_recovery": 2419,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321411,
                    "nama_posko": "POSKO ULP KALEBAJENG",
                    "id_regu": 22218,
                    "kode_regu": "32141.KBJ MOBIL1",
                    "nama_regu": "32141.KBJ MOBIL1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24497,
                    "avg_durasi_response": 1749.7857142857142,
                    "min_durasi_response": 718,
                    "max_durasi_response": 3949,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17726,
                    "avg_durasi_recovery": 1266.142857142857,
                    "min_durasi_recovery": 341,
                    "max_durasi_recovery": 2568,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532211,
                    "nama_posko": "POSKO ULP BANJAR",
                    "id_regu": 19371,
                    "kode_regu": "BANJARSARI 5.1",
                    "nama_regu": "BANJARSARI 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4947,
                    "avg_durasi_response": 824.5,
                    "min_durasi_response": 540,
                    "max_durasi_response": 1059,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3262,
                    "avg_durasi_recovery": 543.6666666666666,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 317101,
                    "nama_posko": "POSKO ULP IMANDI",
                    "id_regu": 18694,
                    "kode_regu": "MIKE",
                    "nama_regu": "MIKE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6021,
                    "avg_durasi_response": 2007,
                    "min_durasi_response": 1951,
                    "max_durasi_response": 2050,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3832,
                    "avg_durasi_recovery": 1277.3333333333333,
                    "min_durasi_recovery": 498,
                    "max_durasi_recovery": 2568,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514122,
                    "nama_posko": "POSKO ULP CAMPUR DARAT",
                    "id_regu": 17225,
                    "kode_regu": "CPDRT.MS7",
                    "nama_regu": "CPDRT.MS7",
                    "total": 29,
                    "total_selesai": 29,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672715117,
                    "avg_durasi_response": 57679831.62068965,
                    "min_durasi_response": 1034,
                    "max_durasi_response": 1672676330,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 73920427,
                    "avg_durasi_recovery": 2548980.2413793104,
                    "min_durasi_recovery": 342,
                    "max_durasi_recovery": 36517149,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 532651,
                    "nama_posko": "POSKO ULP KARANGNUNGGAL",
                    "id_regu": 19388,
                    "kode_regu": "CIBALONG 5.1",
                    "nama_regu": "CIBALONG 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 703,
                    "avg_durasi_recovery": 703,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 703,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534251,
                    "nama_posko": "POSKO ULP SUBANG",
                    "id_regu": 19642,
                    "kode_regu": "CAGAK 51",
                    "nama_regu": "CAGAK 51",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4667,
                    "avg_durasi_response": 666.7142857142857,
                    "min_durasi_response": 466,
                    "max_durasi_response": 1300,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36504098,
                    "avg_durasi_recovery": 5214871.142857143,
                    "min_durasi_recovery": 754,
                    "max_durasi_recovery": 36498761,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535631,
                    "nama_posko": "POSKO ULP BANDUNG TIMUR",
                    "id_regu": 32458,
                    "kode_regu": "BDG TIMUR 52",
                    "nama_regu": "BDG TIMUR 52",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21913,
                    "avg_durasi_response": 1565.2142857142858,
                    "min_durasi_response": 497,
                    "max_durasi_response": 3152,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 16417,
                    "avg_durasi_recovery": 1172.642857142857,
                    "min_durasi_recovery": 686,
                    "max_durasi_recovery": 1750,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182201,
                    "nama_posko": "POSKO ULP BAGAN SIAPI-API",
                    "id_regu": 28481,
                    "kode_regu": "FARBAA01",
                    "nama_regu": "FARBAA01",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11516,
                    "avg_durasi_response": 1046.909090909091,
                    "min_durasi_response": 645,
                    "max_durasi_response": 1337,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9371,
                    "avg_durasi_recovery": 851.9090909090909,
                    "min_durasi_recovery": 522,
                    "max_durasi_recovery": 1381,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 442401,
                    "nama_posko": "POSKO ULP SAMAWA REA",
                    "id_regu": 30117,
                    "kode_regu": "KJ MOYO HILIR",
                    "nama_regu": "KJ MOYO HILIR",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1171,
                    "avg_durasi_response": 585.5,
                    "min_durasi_response": 579,
                    "max_durasi_response": 592,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 987,
                    "avg_durasi_recovery": 493.5,
                    "min_durasi_recovery": 412,
                    "max_durasi_recovery": 575,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516545,
                    "nama_posko": "POSKO ULP WONOSARI",
                    "id_regu": 17341,
                    "kode_regu": "WNSR.ULC8",
                    "nama_regu": "WNSR.ULC8",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23846,
                    "avg_durasi_response": 2167.818181818182,
                    "min_durasi_response": 1398,
                    "max_durasi_response": 3720,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9496,
                    "avg_durasi_recovery": 863.2727272727273,
                    "min_durasi_recovery": 125,
                    "max_durasi_recovery": 1639,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562401,
                    "nama_posko": "POSKO ULP LABUAN",
                    "id_regu": 16217,
                    "kode_regu": "MENES 5.1",
                    "nama_regu": "MENES 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1763,
                    "avg_durasi_response": 1763,
                    "min_durasi_response": 1763,
                    "max_durasi_response": 1763,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1156,
                    "avg_durasi_recovery": 1156,
                    "min_durasi_recovery": 1156,
                    "max_durasi_recovery": 1156,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523521,
                    "nama_posko": "POSKO ULP AMBARAWA",
                    "id_regu": 10810,
                    "kode_regu": "LAGA521",
                    "nama_regu": "LAGA521",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6333,
                    "avg_durasi_response": 1583.25,
                    "min_durasi_response": 1138,
                    "max_durasi_response": 1886,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 46620,
                    "avg_durasi_recovery": 11655,
                    "min_durasi_recovery": 958,
                    "max_durasi_recovery": 30943,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 524031,
                    "nama_posko": "POSKO ULP BOYOLALI",
                    "id_regu": 18114,
                    "kode_regu": "KLN.SIMO",
                    "nama_regu": "KLN.SIMO",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6187,
                    "avg_durasi_response": 1237.4,
                    "min_durasi_response": 197,
                    "max_durasi_response": 1688,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5015,
                    "avg_durasi_recovery": 1003,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 1848,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 211211,
                    "nama_posko": "POSKO ULP KAKAP",
                    "id_regu": 34183,
                    "kode_regu": "PUNGGUR1",
                    "nama_regu": "PUNGGUR1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3013,
                    "avg_durasi_response": 1506.5,
                    "min_durasi_response": 1495,
                    "max_durasi_response": 1518,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1995,
                    "avg_durasi_recovery": 997.5,
                    "min_durasi_recovery": 862,
                    "max_durasi_recovery": 1133,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435701,
                    "nama_posko": "POSKO ULP LEMBATA",
                    "id_regu": 33224,
                    "kode_regu": "ILEAPE",
                    "nama_regu": "ILEAPE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6221,
                    "avg_durasi_response": 2073.6666666666665,
                    "min_durasi_response": 1960,
                    "max_durasi_response": 2252,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36514926,
                    "avg_durasi_recovery": 12171642,
                    "min_durasi_recovery": 1315,
                    "max_durasi_recovery": 36502058,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 442301,
                    "nama_posko": "POSKO ULP EMPANG",
                    "id_regu": 24917,
                    "kode_regu": "KJ MARONGE",
                    "nama_regu": "KJ MARONGE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1831,
                    "avg_durasi_response": 610.3333333333334,
                    "min_durasi_response": 570,
                    "max_durasi_response": 676,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1755,
                    "avg_durasi_recovery": 585,
                    "min_durasi_recovery": 531,
                    "max_durasi_recovery": 629,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 325201,
                    "nama_posko": "POSKO ULP BARRU",
                    "id_regu": 33317,
                    "kode_regu": "BARRU6",
                    "nama_regu": "BARRU6",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672661604,
                    "avg_durasi_response": 334532320.8,
                    "min_durasi_response": 516,
                    "max_durasi_response": 1672656168,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2748,
                    "avg_durasi_recovery": 549.6,
                    "min_durasi_recovery": 218,
                    "max_durasi_recovery": 959,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 128011,
                    "nama_posko": "POSKO ULP MEDAN TIMUR",
                    "id_regu": 17504,
                    "kode_regu": "Mobile Timur 6",
                    "nama_regu": "Mobile Timur 6",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23619,
                    "avg_durasi_response": 1026.9130434782608,
                    "min_durasi_response": 319,
                    "max_durasi_response": 2249,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36544803,
                    "avg_durasi_recovery": 1588904.4782608696,
                    "min_durasi_recovery": 167,
                    "max_durasi_recovery": 36520597,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 323301,
                    "nama_posko": "POSKO ULP BENU BENUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 624,
                    "avg_durasi_response": 624,
                    "min_durasi_response": 624,
                    "max_durasi_response": 624,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 68,
                    "avg_durasi_recovery": 68,
                    "min_durasi_recovery": 68,
                    "max_durasi_recovery": 68,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516717,
                    "nama_posko": "POSKO ULP ROGOJAMPI",
                    "id_regu": 799,
                    "kode_regu": "RGJMP.6",
                    "nama_regu": "RGJMP.6",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 78430,
                    "avg_durasi_response": 2904.814814814815,
                    "min_durasi_response": 986,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 27,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109657913,
                    "avg_durasi_recovery": 4061404.185185185,
                    "min_durasi_recovery": 186,
                    "max_durasi_recovery": 36563473,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 431601,
                    "nama_posko": "POSKO ULP KALABAHI",
                    "id_regu": 34725,
                    "kode_regu": "KJ ALOR KC",
                    "nama_regu": "KJ ALOR KC",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 459,
                    "avg_durasi_recovery": 459,
                    "min_durasi_recovery": 459,
                    "max_durasi_recovery": 459,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523521,
                    "nama_posko": "POSKO ULP AMBARAWA",
                    "id_regu": 10810,
                    "kode_regu": "LAGA521",
                    "nama_regu": "LAGA521",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6333,
                    "avg_durasi_response": 1583.25,
                    "min_durasi_response": 1138,
                    "max_durasi_response": 1886,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 46620,
                    "avg_durasi_recovery": 11655,
                    "min_durasi_recovery": 958,
                    "max_durasi_recovery": 30943,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 225401,
                    "nama_posko": "POSKO ULP MUARA TEWEH",
                    "id_regu": 30683,
                    "kode_regu": "BINING.11",
                    "nama_regu": "BINING.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3503,
                    "avg_durasi_response": 1751.5,
                    "min_durasi_response": 1547,
                    "max_durasi_response": 1956,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 969,
                    "avg_durasi_recovery": 484.5,
                    "min_durasi_recovery": 342,
                    "max_durasi_recovery": 627,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "id_regu": 19044,
                    "kode_regu": "SUTAMI552",
                    "nama_regu": "SUTAMI552",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23113,
                    "avg_durasi_response": 1777.923076923077,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2744,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13276,
                    "avg_durasi_recovery": 1021.2307692307693,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 1343,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 163101,
                    "nama_posko": "POSKO ULP MANGGAR",
                    "id_regu": 27042,
                    "kode_regu": "YANTEK 1",
                    "nama_regu": "YANTEK 1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672654915,
                    "avg_durasi_response": 557551638.3333334,
                    "min_durasi_response": 804,
                    "max_durasi_response": 1672652813,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1144,
                    "avg_durasi_recovery": 381.3333333333333,
                    "min_durasi_recovery": 341,
                    "max_durasi_recovery": 453,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522511,
                    "nama_posko": "POSKO ULP TEGAL KOTA",
                    "id_regu": 33117,
                    "kode_regu": "52252.E",
                    "nama_regu": "52252.E",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 931,
                    "avg_durasi_response": 931,
                    "min_durasi_response": 931,
                    "max_durasi_response": 931,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 266,
                    "avg_durasi_recovery": 266,
                    "min_durasi_recovery": 266,
                    "max_durasi_recovery": 266,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514581,
                    "nama_posko": "POSKO ULP KERTOSONO",
                    "id_regu": 17089,
                    "kode_regu": "KRTSN.MS1",
                    "nama_regu": "KRTSN.MS1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2534,
                    "avg_durasi_response": 1267,
                    "min_durasi_response": 1206,
                    "max_durasi_response": 1328,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5264,
                    "avg_durasi_recovery": 2632,
                    "min_durasi_recovery": 1365,
                    "max_durasi_recovery": 3899,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523511,
                    "nama_posko": "POSKO ULP SALATIGA KOTA",
                    "id_regu": 27756,
                    "kode_regu": "LAGA513B",
                    "nama_regu": "LAGA513B",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7809,
                    "avg_durasi_response": 1561.8,
                    "min_durasi_response": 1392,
                    "max_durasi_response": 1718,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 765183,
                    "avg_durasi_recovery": 153036.6,
                    "min_durasi_recovery": 834,
                    "max_durasi_recovery": 756241,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 328301,
                    "nama_posko": "POSKO ULP MAWASANGKA",
                    "id_regu": 37217,
                    "kode_regu": "TOLANDONA",
                    "nama_regu": "TOLANDONA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5601,
                    "avg_durasi_response": 2800.5,
                    "min_durasi_response": 1079,
                    "max_durasi_response": 4522,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 822,
                    "avg_durasi_recovery": 411,
                    "min_durasi_recovery": 164,
                    "max_durasi_recovery": 658,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120151,
                    "nama_posko": "POSKO ULP DELITUA",
                    "id_regu": 334,
                    "kode_regu": "R.RANTING_DELITUA",
                    "nama_regu": "R.RANTING_DELITUA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 843,
                    "avg_durasi_response": 843,
                    "min_durasi_response": 843,
                    "max_durasi_response": 843,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 169,
                    "avg_durasi_recovery": 169,
                    "min_durasi_recovery": 169,
                    "max_durasi_recovery": 169,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "id_regu": 27638,
                    "kode_regu": "14780.PULC",
                    "nama_regu": "14780.PULC",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2088,
                    "avg_durasi_response": 1044,
                    "min_durasi_response": 1004,
                    "max_durasi_response": 1084,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1230,
                    "avg_durasi_recovery": 615,
                    "min_durasi_recovery": 529,
                    "max_durasi_recovery": 701,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231001,
                    "nama_posko": "POSKO ULP SAMARINDA KOTA",
                    "id_regu": 33723,
                    "kode_regu": "KOTA 8.2",
                    "nama_regu": "KOTA 8.2",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70460,
                    "avg_durasi_response": 3355.2380952380954,
                    "min_durasi_response": 1144,
                    "max_durasi_response": 7599,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36521599,
                    "avg_durasi_recovery": 1739123.761904762,
                    "min_durasi_recovery": 229,
                    "max_durasi_recovery": 36494408,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 326301,
                    "nama_posko": "POSKO ULP MALILI",
                    "id_regu": 31578,
                    "kode_regu": "MALILI 3",
                    "nama_regu": "MALILI 3",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2732,
                    "avg_durasi_response": 2732,
                    "min_durasi_response": 2732,
                    "max_durasi_response": 2732,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1635,
                    "avg_durasi_recovery": 1635,
                    "min_durasi_recovery": 1635,
                    "max_durasi_recovery": 1635,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 324201,
                    "nama_posko": "POSKO ULP KARIANGO",
                    "id_regu": 6560,
                    "kode_regu": "KARIANGO1",
                    "nama_regu": "KARIANGO1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 961,
                    "avg_durasi_response": 961,
                    "min_durasi_response": 961,
                    "max_durasi_response": 961,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 884,
                    "avg_durasi_recovery": 884,
                    "min_durasi_recovery": 884,
                    "max_durasi_recovery": 884,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533311,
                    "nama_posko": "POSKO ULP SUMBER",
                    "id_regu": 19247,
                    "kode_regu": "PLERED 5.1",
                    "nama_regu": "PLERED 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13260,
                    "avg_durasi_response": 1473.3333333333333,
                    "min_durasi_response": 690,
                    "max_durasi_response": 2411,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11928,
                    "avg_durasi_recovery": 1325.3333333333333,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 2485,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534311,
                    "nama_posko": "POSKO ULP PLERED",
                    "id_regu": 31300,
                    "kode_regu": "PLERED 52",
                    "nama_regu": "PLERED 52",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4685,
                    "avg_durasi_response": 780.8333333333334,
                    "min_durasi_response": 648,
                    "max_durasi_response": 905,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3175,
                    "avg_durasi_recovery": 529.1666666666666,
                    "min_durasi_recovery": 481,
                    "max_durasi_recovery": 599,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551401,
                    "nama_posko": "POSKO ULP SANUR",
                    "id_regu": 23596,
                    "kode_regu": "SANUR_281",
                    "nama_regu": "SANUR_281",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 132458,
                    "avg_durasi_response": 4730.642857142857,
                    "min_durasi_response": 1117,
                    "max_durasi_response": 8512,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 757991,
                    "avg_durasi_recovery": 27071.10714285714,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 107926,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 521511,
                    "nama_posko": "POSKO ULP MAGELANG KOTA",
                    "id_regu": 33936,
                    "kode_regu": "MGL.URC2 MAGELANG KOTA",
                    "nama_regu": "MGL.URC2 MAGELANG KOTA",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6921,
                    "avg_durasi_response": 988.7142857142857,
                    "min_durasi_response": 879,
                    "max_durasi_response": 1449,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5099,
                    "avg_durasi_recovery": 728.4285714285714,
                    "min_durasi_recovery": 584,
                    "max_durasi_recovery": 1468,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515054,
                    "nama_posko": "POSKO ULP MAOSPATI",
                    "id_regu": 17036,
                    "kode_regu": "MSPT.MS13",
                    "nama_regu": "MSPT.MS13",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20936,
                    "avg_durasi_response": 1046.8,
                    "min_durasi_response": 211,
                    "max_durasi_response": 1477,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36558611,
                    "avg_durasi_recovery": 1827930.55,
                    "min_durasi_recovery": 179,
                    "max_durasi_recovery": 36547695,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536951,
                    "nama_posko": "POSKO ULP SUKANAGARA",
                    "id_regu": 19205,
                    "kode_regu": "PAGELARAN.52",
                    "nama_regu": "PAGELARAN.52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5677,
                    "avg_durasi_response": 630.7777777777778,
                    "min_durasi_response": 577,
                    "max_durasi_response": 751,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5839,
                    "avg_durasi_recovery": 648.7777777777778,
                    "min_durasi_recovery": 627,
                    "max_durasi_recovery": 692,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "id_regu": 18878,
                    "kode_regu": "CILAWU 5.2",
                    "nama_regu": "CILAWU 5.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672691345,
                    "avg_durasi_response": 238955906.42857143,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2825,
                    "avg_durasi_recovery": 403.57142857142856,
                    "min_durasi_recovery": 253,
                    "max_durasi_recovery": 564,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 423301,
                    "nama_posko": "POSKO ULP AIMAS",
                    "id_regu": 39769,
                    "kode_regu": "AIMAS 21",
                    "nama_regu": "AIMAS 21",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32443,
                    "avg_durasi_response": 2027.6875,
                    "min_durasi_response": 871,
                    "max_durasi_response": 3944,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73011584,
                    "avg_durasi_recovery": 4563224,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 36500454,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 320401,
                    "nama_posko": "POSKO ULP PANGKEP",
                    "id_regu": 22019,
                    "kode_regu": "32040.MOBIL3",
                    "nama_regu": "32040.MOBIL3",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9989,
                    "avg_durasi_response": 1997.8,
                    "min_durasi_response": 767,
                    "max_durasi_response": 2917,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5620,
                    "avg_durasi_recovery": 1124,
                    "min_durasi_recovery": 431,
                    "max_durasi_recovery": 2582,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535811,
                    "nama_posko": "POSKO ULP CIMAHI KOTA",
                    "id_regu": 19976,
                    "kode_regu": "CMHKOT5.3",
                    "nama_regu": "CMHKOT5.3",
                    "total": 25,
                    "total_selesai": 25,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23699,
                    "avg_durasi_response": 947.96,
                    "min_durasi_response": 550,
                    "max_durasi_response": 1318,
                    "total_dibawah_sla_response": 25,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11882,
                    "avg_durasi_recovery": 475.28,
                    "min_durasi_recovery": 248,
                    "max_durasi_recovery": 771,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536411,
                    "nama_posko": "POSKO ULP CIKEMBAR",
                    "id_regu": 18820,
                    "kode_regu": "BJGLPNG51",
                    "nama_regu": "BJGLPNG51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672659836,
                    "avg_durasi_response": 1672659836,
                    "min_durasi_response": 1672659836,
                    "max_durasi_response": 1672659836,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 112,
                    "avg_durasi_recovery": 112,
                    "min_durasi_recovery": 112,
                    "max_durasi_recovery": 112,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 423301,
                    "nama_posko": "POSKO ULP AIMAS",
                    "id_regu": 39769,
                    "kode_regu": "AIMAS 21",
                    "nama_regu": "AIMAS 21",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32443,
                    "avg_durasi_response": 2027.6875,
                    "min_durasi_response": 871,
                    "max_durasi_response": 3944,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73011584,
                    "avg_durasi_recovery": 4563224,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 36500454,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 513044,
                    "nama_posko": "POSKO ULP SINGOSARI",
                    "id_regu": 17162,
                    "kode_regu": "SINGOSARI.ULC1",
                    "nama_regu": "SINGOSARI.ULC1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672692078,
                    "avg_durasi_response": 167269207.8,
                    "min_durasi_response": 734,
                    "max_durasi_response": 1672680236,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 73005236,
                    "avg_durasi_recovery": 7300523.6,
                    "min_durasi_recovery": 290,
                    "max_durasi_recovery": 36507451,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 131041,
                    "nama_posko": "POSKO ULP PARIAMAN",
                    "id_regu": 21681,
                    "kode_regu": "KUDUGANTING",
                    "nama_regu": "KUDUGANTING",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672700634,
                    "avg_durasi_response": 152063694,
                    "min_durasi_response": 975,
                    "max_durasi_response": 1672686027,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36543137,
                    "avg_durasi_recovery": 3322103.3636363638,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 36524898,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 431001,
                    "nama_posko": "POSKO ULP KUPANG",
                    "id_regu": 20024,
                    "kode_regu": "KUPANG6",
                    "nama_regu": "KUPANG6",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27574,
                    "avg_durasi_response": 1838.2666666666667,
                    "min_durasi_response": 749,
                    "max_durasi_response": 2756,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18215,
                    "avg_durasi_recovery": 1214.3333333333333,
                    "min_durasi_recovery": 256,
                    "max_durasi_recovery": 3842,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526521,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATENG )",
                    "id_regu": 18950,
                    "kode_regu": "531",
                    "nama_regu": "531",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23680,
                    "avg_durasi_response": 1691.4285714285713,
                    "min_durasi_response": 1002,
                    "max_durasi_response": 2745,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13384,
                    "avg_durasi_recovery": 956,
                    "min_durasi_recovery": 367,
                    "max_durasi_recovery": 1992,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 146101,
                    "nama_posko": "POSKO ULP CURUP",
                    "id_regu": 5294,
                    "kode_regu": "REGU POSKO RAYON CURUP",
                    "nama_regu": "REGU POSKO RAYON CURUP",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1521,
                    "avg_durasi_response": 760.5,
                    "min_durasi_response": 551,
                    "max_durasi_response": 970,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522326,
                    "avg_durasi_recovery": 18261163,
                    "min_durasi_recovery": 1884,
                    "max_durasi_recovery": 36520442,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523531,
                    "nama_posko": "POSKO ULP UNGARAN",
                    "id_regu": 10814,
                    "kode_regu": "LAGA532",
                    "nama_regu": "LAGA532",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18233,
                    "avg_durasi_response": 1519.4166666666667,
                    "min_durasi_response": 1067,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 47166,
                    "avg_durasi_recovery": 3930.5,
                    "min_durasi_recovery": 747,
                    "max_durasi_recovery": 11784,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231411,
                    "nama_posko": "POSKO ULP MELAK",
                    "id_regu": 39197,
                    "kode_regu": "Bigung 8",
                    "nama_regu": "Bigung 8",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3664,
                    "avg_durasi_response": 1832,
                    "min_durasi_response": 1658,
                    "max_durasi_response": 2006,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1676,
                    "avg_durasi_recovery": 838,
                    "min_durasi_recovery": 663,
                    "max_durasi_recovery": 1013,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522021,
                    "nama_posko": "POSKO ULP BANYUMAS",
                    "id_regu": 24997,
                    "kode_regu": "52202.SOKARAJA",
                    "nama_regu": "52202.SOKARAJA",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16666,
                    "avg_durasi_response": 1666.6,
                    "min_durasi_response": 913,
                    "max_durasi_response": 2145,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14258,
                    "avg_durasi_recovery": 1425.8,
                    "min_durasi_recovery": 1026,
                    "max_durasi_recovery": 1799,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 546301,
                    "nama_posko": "POSKO CENGKARENG ( POSKO STT )",
                    "id_regu": 17539,
                    "kode_regu": "DERES 4",
                    "nama_regu": "DERES 4",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 60715,
                    "avg_durasi_response": 2529.7916666666665,
                    "min_durasi_response": 856,
                    "max_durasi_response": 5985,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 33975,
                    "avg_durasi_recovery": 1415.625,
                    "min_durasi_recovery": 296,
                    "max_durasi_recovery": 11164,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551204,
                    "nama_posko": "POSKO ULP KUTA",
                    "id_regu": 396,
                    "kode_regu": "KUTA SRC 1",
                    "nama_regu": "KUTA SRC 1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672804558,
                    "avg_durasi_response": 53961437.35483871,
                    "min_durasi_response": 1784,
                    "max_durasi_response": 1672673114,
                    "total_dibawah_sla_response": 30,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 74125229,
                    "avg_durasi_recovery": 2391136.419354839,
                    "min_durasi_recovery": 194,
                    "max_durasi_recovery": 36506022,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 181131,
                    "nama_posko": "POSKO ULP LIPAT KAIN",
                    "id_regu": 26597,
                    "kode_regu": "psk2lptkn",
                    "nama_regu": "psk2lptkn",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17788,
                    "avg_durasi_response": 2223.5,
                    "min_durasi_response": 228,
                    "max_durasi_response": 3269,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36512176,
                    "avg_durasi_recovery": 4564022,
                    "min_durasi_recovery": 454,
                    "max_durasi_recovery": 36503315,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 126122,
                    "nama_posko": "POSKO ULP LUBUKPAKAM",
                    "id_regu": 34577,
                    "kode_regu": "pantai labu",
                    "nama_regu": "pantai labu",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1138,
                    "avg_durasi_response": 1138,
                    "min_durasi_response": 1138,
                    "max_durasi_response": 1138,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1072,
                    "avg_durasi_recovery": 1072,
                    "min_durasi_recovery": 1072,
                    "max_durasi_recovery": 1072,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 234201,
                    "nama_posko": "POSKO ULP SANGATTA",
                    "id_regu": 35087,
                    "kode_regu": "SANGKULIRANG.1",
                    "nama_regu": "SANGKULIRANG.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1668,
                    "avg_durasi_response": 1668,
                    "min_durasi_response": 1668,
                    "max_durasi_response": 1668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 638,
                    "avg_durasi_recovery": 638,
                    "min_durasi_recovery": 638,
                    "max_durasi_recovery": 638,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323401,
                    "nama_posko": "POSKO ULP BOMBANA",
                    "id_regu": 6554,
                    "kode_regu": "BOMBANA",
                    "nama_regu": "BOMBANA",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672716031,
                    "avg_durasi_response": 128670463.92307693,
                    "min_durasi_response": 1226,
                    "max_durasi_response": 1672686452,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 15575,
                    "avg_durasi_recovery": 1198.076923076923,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 3345,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172001,
                    "nama_posko": "POSKO ULP METRO",
                    "id_regu": 24116,
                    "kode_regu": "KOTA.10",
                    "nama_regu": "KOTA.10",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26700,
                    "avg_durasi_response": 1780,
                    "min_durasi_response": 805,
                    "max_durasi_response": 4440,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18687,
                    "avg_durasi_recovery": 1245.8,
                    "min_durasi_recovery": 692,
                    "max_durasi_recovery": 2294,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "id_regu": 29770,
                    "kode_regu": "OESAO KJ PARITI",
                    "nama_regu": "OESAO KJ PARITI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11180,
                    "avg_durasi_response": 1597.142857142857,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2084,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8470,
                    "avg_durasi_recovery": 1210,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 1803,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535891,
                    "nama_posko": "POSKO ULP LEMBANG",
                    "id_regu": 21436,
                    "kode_regu": "LEMBANG5.2",
                    "nama_regu": "LEMBANG5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1075,
                    "avg_durasi_response": 1075,
                    "min_durasi_response": 1075,
                    "max_durasi_response": 1075,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 554,
                    "avg_durasi_recovery": 554,
                    "min_durasi_recovery": 554,
                    "max_durasi_recovery": 554,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532771,
                    "nama_posko": "POSKO ULP PAMEUNGPEUK",
                    "id_regu": 18904,
                    "kode_regu": "BUNGBULANG 5.2",
                    "nama_regu": "BUNGBULANG 5.2",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672676563,
                    "avg_durasi_response": 185852951.44444445,
                    "min_durasi_response": 247,
                    "max_durasi_response": 1672674296,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36516001,
                    "avg_durasi_recovery": 4057333.4444444445,
                    "min_durasi_recovery": 197,
                    "max_durasi_recovery": 36513391,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 562201,
                    "nama_posko": "POSKO ULP PANDEGLANG",
                    "id_regu": 16214,
                    "kode_regu": "MANDALAWANGI 5.1",
                    "nama_regu": "MANDALAWANGI 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9191,
                    "avg_durasi_response": 1313,
                    "min_durasi_response": 866,
                    "max_durasi_response": 1798,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8272003,
                    "avg_durasi_recovery": 1181714.7142857143,
                    "min_durasi_recovery": 609,
                    "max_durasi_recovery": 2117771,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 553404,
                    "nama_posko": "POSKO ULP GILIMANUK",
                    "id_regu": 13096,
                    "kode_regu": "GIL-282",
                    "nama_regu": "GIL-282",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28030,
                    "avg_durasi_response": 1751.875,
                    "min_durasi_response": 1019,
                    "max_durasi_response": 2130,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36563523,
                    "avg_durasi_recovery": 2285220.1875,
                    "min_durasi_recovery": 759,
                    "max_durasi_recovery": 36543311,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 327601,
                    "nama_posko": "POSKO ULP SINJAI",
                    "id_regu": 22240,
                    "kode_regu": "TAMAONA",
                    "nama_regu": "TAMAONA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2110,
                    "avg_durasi_response": 2110,
                    "min_durasi_response": 2110,
                    "max_durasi_response": 2110,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3132,
                    "avg_durasi_recovery": 3132,
                    "min_durasi_recovery": 3132,
                    "max_durasi_recovery": 3132,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538111,
                    "nama_posko": "POSKO ULP CIPAYUNG",
                    "id_regu": 18937,
                    "kode_regu": "LIDO",
                    "nama_regu": "LIDO",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8209,
                    "avg_durasi_response": 912.1111111111111,
                    "min_durasi_response": 669,
                    "max_durasi_response": 1518,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8579,
                    "avg_durasi_recovery": 953.2222222222222,
                    "min_durasi_recovery": 159,
                    "max_durasi_recovery": 3361,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161101,
                    "nama_posko": "POSKO ULP SUNGAILIAT",
                    "id_regu": 17888,
                    "kode_regu": "SGK.YANTEK08",
                    "nama_regu": "SGK.YANTEK08",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3645,
                    "avg_durasi_response": 1215,
                    "min_durasi_response": 522,
                    "max_durasi_response": 1712,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1451991,
                    "avg_durasi_recovery": 483997,
                    "min_durasi_recovery": 589,
                    "max_durasi_recovery": 1449668,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 537011,
                    "nama_posko": "POSKO ULP TAMBUN",
                    "id_regu": 27566,
                    "kode_regu": "SBJY.52",
                    "nama_regu": "SBJY.52",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719886,
                    "avg_durasi_response": 49197643.705882356,
                    "min_durasi_response": 835,
                    "max_durasi_response": 1672676408,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 39104784,
                    "avg_durasi_recovery": 1150140.705882353,
                    "min_durasi_recovery": 383,
                    "max_durasi_recovery": 36513150,
                    "total_dibawah_sla_recovery": 29,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 322401,
                    "nama_posko": "POSKO ULP SENGKANG",
                    "id_regu": 22136,
                    "kode_regu": "UNIT.PMMNA",
                    "nama_regu": "UNIT.PMMNA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2571,
                    "avg_durasi_response": 1285.5,
                    "min_durasi_response": 1111,
                    "max_durasi_response": 1460,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1325,
                    "avg_durasi_recovery": 662.5,
                    "min_durasi_recovery": 604,
                    "max_durasi_recovery": 721,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521031,
                    "nama_posko": "POSKO ULP BANTUL",
                    "id_regu": 5131,
                    "kode_regu": "YOG.PARIS1",
                    "nama_regu": "YOG.PARIS1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672745359,
                    "avg_durasi_response": 185860595.44444445,
                    "min_durasi_response": 1557,
                    "max_durasi_response": 1672704206,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11046,
                    "avg_durasi_recovery": 1227.3333333333333,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 2385,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547301,
                    "nama_posko": "POSKO PONDOK GEDE",
                    "id_regu": 13669,
                    "kode_regu": "REGU YANTEK MAKMUR2",
                    "nama_regu": "REGU YANTEK MAKMUR2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9037,
                    "avg_durasi_response": 1506.1666666666667,
                    "min_durasi_response": 902,
                    "max_durasi_response": 2686,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4136,
                    "avg_durasi_recovery": 689.3333333333334,
                    "min_durasi_recovery": 268,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536951,
                    "nama_posko": "POSKO ULP SUKANAGARA",
                    "id_regu": 19205,
                    "kode_regu": "PAGELARAN.52",
                    "nama_regu": "PAGELARAN.52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5677,
                    "avg_durasi_response": 630.7777777777778,
                    "min_durasi_response": 577,
                    "max_durasi_response": 751,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5839,
                    "avg_durasi_recovery": 648.7777777777778,
                    "min_durasi_recovery": 627,
                    "max_durasi_recovery": 692,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538711,
                    "nama_posko": "POSKO ULP DEPOK KOTA",
                    "id_regu": 31317,
                    "kode_regu": "MARGONDA 51",
                    "nama_regu": "MARGONDA 51",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706640,
                    "avg_durasi_response": 139392220,
                    "min_durasi_response": 1423,
                    "max_durasi_response": 1672684931,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 20353,
                    "avg_durasi_recovery": 1696.0833333333333,
                    "min_durasi_recovery": 373,
                    "max_durasi_recovery": 3373,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "id_regu": 13600,
                    "kode_regu": "REGU SIPA1 PONDOK INDAH ",
                    "nama_regu": "REGU SIPA1 PONDOK INDAH ",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24677,
                    "avg_durasi_response": 1370.9444444444443,
                    "min_durasi_response": 430,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7583,
                    "avg_durasi_recovery": 421.27777777777777,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 1157,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329301,
                    "nama_posko": "POSKO ULP MAJENE",
                    "id_regu": 22262,
                    "kode_regu": "TINAMBUNG 11",
                    "nama_regu": "TINAMBUNG 11",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12393,
                    "avg_durasi_response": 1377,
                    "min_durasi_response": 518,
                    "max_durasi_response": 2646,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36548414,
                    "avg_durasi_recovery": 4060934.888888889,
                    "min_durasi_recovery": 204,
                    "max_durasi_recovery": 36539295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523531,
                    "nama_posko": "POSKO ULP UNGARAN",
                    "id_regu": 10814,
                    "kode_regu": "LAGA532",
                    "nama_regu": "LAGA532",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18233,
                    "avg_durasi_response": 1519.4166666666667,
                    "min_durasi_response": 1067,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 47166,
                    "avg_durasi_recovery": 3930.5,
                    "min_durasi_recovery": 747,
                    "max_durasi_recovery": 11784,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553001,
                    "nama_posko": "POSKO ULP SINGARAJA",
                    "id_regu": 12983,
                    "kode_regu": "Y- DENPASAR 282",
                    "nama_regu": "Y- DENPASAR 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3688,
                    "avg_durasi_response": 3688,
                    "min_durasi_response": 3688,
                    "max_durasi_response": 3688,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2111,
                    "avg_durasi_recovery": 2111,
                    "min_durasi_recovery": 2111,
                    "max_durasi_recovery": 2111,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535351,
                    "nama_posko": "POSKO ULP BALEENDAH",
                    "id_regu": 18863,
                    "kode_regu": "CIPARAY51",
                    "nama_regu": "CIPARAY51",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694432,
                    "avg_durasi_response": 104543402,
                    "min_durasi_response": 328,
                    "max_durasi_response": 1672685803,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 7410,
                    "avg_durasi_recovery": 463.125,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 723,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131071,
                    "nama_posko": "POSKO ULP PAINAN",
                    "id_regu": 21720,
                    "kode_regu": "BBBALANTAI",
                    "nama_regu": "BBBALANTAI",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3348,
                    "avg_durasi_response": 1116,
                    "min_durasi_response": 353,
                    "max_durasi_response": 1636,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3606,
                    "avg_durasi_recovery": 1202,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 2046,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 235101,
                    "nama_posko": "POSKO ULP TANJUNG SELOR",
                    "id_regu": 38676,
                    "kode_regu": "PRC SELOR",
                    "nama_regu": "PRC SELOR",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1515,
                    "avg_durasi_response": 757.5,
                    "min_durasi_response": 729,
                    "max_durasi_response": 786,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 984,
                    "avg_durasi_recovery": 492,
                    "min_durasi_recovery": 441,
                    "max_durasi_recovery": 543,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551303,
                    "nama_posko": "POSKO ULP TABANAN",
                    "id_regu": 12869,
                    "kode_regu": "TABANAN 283",
                    "nama_regu": "TABANAN 283",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41256,
                    "avg_durasi_response": 3173.5384615384614,
                    "min_durasi_response": 2258,
                    "max_durasi_response": 4524,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 701904,
                    "avg_durasi_recovery": 53992.61538461538,
                    "min_durasi_recovery": 449,
                    "max_durasi_recovery": 415846,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 329101,
                    "nama_posko": "POSKO ULP MANAKARRA",
                    "id_regu": 22263,
                    "kode_regu": "TOABO 11",
                    "nama_regu": "TOABO 11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2294,
                    "avg_durasi_response": 573.5,
                    "min_durasi_response": 489,
                    "max_durasi_response": 648,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3954,
                    "avg_durasi_recovery": 988.5,
                    "min_durasi_recovery": 706,
                    "max_durasi_recovery": 1215,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 234001,
                    "nama_posko": "POSKO ULP BONTANG",
                    "id_regu": 38018,
                    "kode_regu": "PRCBONTANG.1",
                    "nama_regu": "PRCBONTANG.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11121,
                    "avg_durasi_response": 1235.6666666666667,
                    "min_durasi_response": 666,
                    "max_durasi_response": 2057,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3008,
                    "avg_durasi_recovery": 334.22222222222223,
                    "min_durasi_recovery": 190,
                    "max_durasi_recovery": 501,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524041,
                    "nama_posko": "POSKO ULP KLATEN KOTA",
                    "id_regu": 18111,
                    "kode_regu": "KLN.MANISRENGGO",
                    "nama_regu": "KLN.MANISRENGGO",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15963,
                    "avg_durasi_response": 1451.1818181818182,
                    "min_durasi_response": 852,
                    "max_durasi_response": 2342,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13997,
                    "avg_durasi_recovery": 1272.4545454545455,
                    "min_durasi_recovery": 354,
                    "max_durasi_recovery": 1943,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 235101,
                    "nama_posko": "POSKO ULP TANJUNG SELOR",
                    "id_regu": 38676,
                    "kode_regu": "PRC SELOR",
                    "nama_regu": "PRC SELOR",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1515,
                    "avg_durasi_response": 757.5,
                    "min_durasi_response": 729,
                    "max_durasi_response": 786,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 984,
                    "avg_durasi_recovery": 492,
                    "min_durasi_recovery": 441,
                    "max_durasi_recovery": 543,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516739,
                    "nama_posko": "POSKO ULP GENTENG",
                    "id_regu": 17275,
                    "kode_regu": "KLBRU.MS6",
                    "nama_regu": "KLBRU.MS6",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32372,
                    "avg_durasi_response": 1618.6,
                    "min_durasi_response": 555,
                    "max_durasi_response": 2888,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36576783,
                    "avg_durasi_recovery": 1828839.15,
                    "min_durasi_recovery": 156,
                    "max_durasi_recovery": 36566616,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 224701,
                    "nama_posko": "POSKO ULP SUKAMARA",
                    "id_regu": 21119,
                    "kode_regu": "SUKAMARA 11.1",
                    "nama_regu": "SUKAMARA 11.1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3517,
                    "avg_durasi_response": 703.4,
                    "min_durasi_response": 450,
                    "max_durasi_response": 1135,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5506,
                    "avg_durasi_recovery": 1101.2,
                    "min_durasi_recovery": 636,
                    "max_durasi_recovery": 1699,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525011,
                    "nama_posko": "POSKO ULP CILACAP KOTA",
                    "id_regu": 29916,
                    "kode_regu": "52501G URC1 Kampung Laut",
                    "nama_regu": "52501G URC1 Kampung Laut",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3591,
                    "avg_durasi_response": 897.75,
                    "min_durasi_response": 567,
                    "max_durasi_response": 1632,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2854,
                    "avg_durasi_recovery": 713.5,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 1151,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311601,
                    "nama_posko": "POSKO ULP RATAHAN",
                    "id_regu": 30707,
                    "kode_regu": "TMBTU 10.1",
                    "nama_regu": "TMBTU 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2068,
                    "avg_durasi_response": 2068,
                    "min_durasi_response": 2068,
                    "max_durasi_response": 2068,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1541,
                    "avg_durasi_recovery": 1541,
                    "min_durasi_recovery": 1541,
                    "max_durasi_recovery": 1541,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326601,
                    "nama_posko": "POSKO ULP MASAMBA",
                    "id_regu": 23712,
                    "kode_regu": "MASAMBA 1",
                    "nama_regu": "MASAMBA 1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19068,
                    "avg_durasi_response": 3813.6,
                    "min_durasi_response": 1736,
                    "max_durasi_response": 11108,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 7852,
                    "avg_durasi_recovery": 1570.4,
                    "min_durasi_recovery": 440,
                    "max_durasi_recovery": 3039,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523511,
                    "nama_posko": "POSKO ULP SALATIGA KOTA",
                    "id_regu": 27756,
                    "kode_regu": "LAGA513B",
                    "nama_regu": "LAGA513B",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7809,
                    "avg_durasi_response": 1561.8,
                    "min_durasi_response": 1392,
                    "max_durasi_response": 1718,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 765183,
                    "avg_durasi_recovery": 153036.6,
                    "min_durasi_recovery": 834,
                    "max_durasi_recovery": 756241,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 538711,
                    "nama_posko": "POSKO ULP DEPOK KOTA",
                    "id_regu": 31317,
                    "kode_regu": "MARGONDA 51",
                    "nama_regu": "MARGONDA 51",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706640,
                    "avg_durasi_response": 139392220,
                    "min_durasi_response": 1423,
                    "max_durasi_response": 1672684931,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 20353,
                    "avg_durasi_recovery": 1696.0833333333333,
                    "min_durasi_recovery": 373,
                    "max_durasi_recovery": 3373,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524031,
                    "nama_posko": "POSKO ULP BOYOLALI",
                    "id_regu": 18114,
                    "kode_regu": "KLN.SIMO",
                    "nama_regu": "KLN.SIMO",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6187,
                    "avg_durasi_response": 1237.4,
                    "min_durasi_response": 197,
                    "max_durasi_response": 1688,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5015,
                    "avg_durasi_recovery": 1003,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 1848,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 223201,
                    "nama_posko": "POSKO ULP BATULICIN",
                    "id_regu": 30925,
                    "kode_regu": "ULDSMPNHN",
                    "nama_regu": "ULDSMPNHN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1022,
                    "avg_durasi_response": 1022,
                    "min_durasi_response": 1022,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 998,
                    "avg_durasi_recovery": 998,
                    "min_durasi_recovery": 998,
                    "max_durasi_recovery": 998,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172401,
                    "nama_posko": "POSKO ULP KOTA AGUNG",
                    "id_regu": 23769,
                    "kode_regu": "PUITIH.DOH",
                    "nama_regu": "PUITIH.DOH",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3581,
                    "avg_durasi_response": 1193.6666666666667,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1831,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5315,
                    "avg_durasi_recovery": 1771.6666666666667,
                    "min_durasi_recovery": 1261,
                    "max_durasi_recovery": 2085,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311601,
                    "nama_posko": "POSKO ULP RATAHAN",
                    "id_regu": 30707,
                    "kode_regu": "TMBTU 10.1",
                    "nama_regu": "TMBTU 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2068,
                    "avg_durasi_response": 2068,
                    "min_durasi_response": 2068,
                    "max_durasi_response": 2068,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1541,
                    "avg_durasi_recovery": 1541,
                    "min_durasi_recovery": 1541,
                    "max_durasi_recovery": 1541,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525031,
                    "nama_posko": "POSKO ULP GOMBONG",
                    "id_regu": 18165,
                    "kode_regu": "52503C POS AYAH",
                    "nama_regu": "52503C POS AYAH",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672688417,
                    "avg_durasi_response": 185854268.55555555,
                    "min_durasi_response": 392,
                    "max_durasi_response": 1672680878,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5164,
                    "avg_durasi_recovery": 573.7777777777778,
                    "min_durasi_recovery": 277,
                    "max_durasi_recovery": 1091,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515432,
                    "nama_posko": "POSKO ULP TRENGGALEK",
                    "id_regu": 25205,
                    "kode_regu": "TRENGGALEK PANGGUL",
                    "nama_regu": "TRENGGALEK PANGGUL",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8799,
                    "avg_durasi_response": 1759.8,
                    "min_durasi_response": 1338,
                    "max_durasi_response": 2382,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8513,
                    "avg_durasi_recovery": 1702.6,
                    "min_durasi_recovery": 1115,
                    "max_durasi_recovery": 1979,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517203,
                    "nama_posko": "POSKO ULP SAMPANG",
                    "id_regu": 17150,
                    "kode_regu": "KJ TORJUN",
                    "nama_regu": "KJ TORJUN",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672665396,
                    "avg_durasi_response": 119476099.71428572,
                    "min_durasi_response": 692,
                    "max_durasi_response": 1672653713,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 157486,
                    "avg_durasi_recovery": 11249,
                    "min_durasi_recovery": 1008,
                    "max_durasi_recovery": 59718,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 422301,
                    "nama_posko": "POSKO ULP YUMDORI",
                    "id_regu": 39842,
                    "kode_regu": "YUMDORI13",
                    "nama_regu": "YUMDORI13",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1266,
                    "avg_durasi_response": 633,
                    "min_durasi_response": 419,
                    "max_durasi_response": 847,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 826,
                    "avg_durasi_recovery": 413,
                    "min_durasi_recovery": 234,
                    "max_durasi_recovery": 592,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514546,
                    "nama_posko": "POSKO ULP NGORO",
                    "id_regu": 17100,
                    "kode_regu": "JOMBG.MS2",
                    "nama_regu": "JOMBG.MS2",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672674571,
                    "avg_durasi_response": 167267457.1,
                    "min_durasi_response": 45,
                    "max_durasi_response": 1672669387,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 30671,
                    "avg_durasi_recovery": 3067.1,
                    "min_durasi_recovery": 248,
                    "max_durasi_recovery": 12223,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522531,
                    "nama_posko": "POSKO ULP PEMALANG",
                    "id_regu": 18218,
                    "kode_regu": "52253.B BT BOLANG",
                    "nama_regu": "52253.B BT BOLANG",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11932,
                    "avg_durasi_response": 1325.7777777777778,
                    "min_durasi_response": 794,
                    "max_durasi_response": 2389,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36534304,
                    "avg_durasi_recovery": 4059367.111111111,
                    "min_durasi_recovery": 364,
                    "max_durasi_recovery": 36526928,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "id_regu": 35297,
                    "kode_regu": "PKLSUSU27",
                    "nama_regu": "PKLSUSU27",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 517,
                    "avg_durasi_response": 517,
                    "min_durasi_response": 517,
                    "max_durasi_response": 517,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 342,
                    "avg_durasi_recovery": 342,
                    "min_durasi_recovery": 342,
                    "max_durasi_recovery": 342,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 317301,
                    "nama_posko": "POSKO ULP MODAYAG",
                    "id_regu": 31620,
                    "kode_regu": "MODOINDING.01",
                    "nama_regu": "MODOINDING.01",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2869,
                    "avg_durasi_response": 2869,
                    "min_durasi_response": 2869,
                    "max_durasi_response": 2869,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448,
                    "avg_durasi_recovery": 448,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 448,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122231,
                    "nama_posko": "POSKO ULP KUALA",
                    "id_regu": 22783,
                    "kode_regu": "KUALA25",
                    "nama_regu": "KUALA25",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2259,
                    "avg_durasi_response": 2259,
                    "min_durasi_response": 2259,
                    "max_durasi_response": 2259,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 171,
                    "avg_durasi_recovery": 171,
                    "min_durasi_recovery": 171,
                    "max_durasi_recovery": 171,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326401,
                    "nama_posko": "POSKO ULP BELOPA",
                    "id_regu": 23709,
                    "kode_regu": "BELOPA 5",
                    "nama_regu": "BELOPA 5",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6346,
                    "avg_durasi_response": 1057.6666666666667,
                    "min_durasi_response": 760,
                    "max_durasi_response": 1246,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4102,
                    "avg_durasi_recovery": 683.6666666666666,
                    "min_durasi_recovery": 357,
                    "max_durasi_recovery": 885,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323301,
                    "nama_posko": "POSKO ULP BENU BENUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 624,
                    "avg_durasi_response": 624,
                    "min_durasi_response": 624,
                    "max_durasi_response": 624,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 68,
                    "avg_durasi_recovery": 68,
                    "min_durasi_recovery": 68,
                    "max_durasi_recovery": 68,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525041,
                    "nama_posko": "POSKO ULP KEBUMEN",
                    "id_regu": 18203,
                    "kode_regu": "52504F POS WADASLINTANG",
                    "nama_regu": "52504F POS WADASLINTANG",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13381,
                    "avg_durasi_response": 955.7857142857143,
                    "min_durasi_response": 517,
                    "max_durasi_response": 2082,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6880,
                    "avg_durasi_recovery": 491.42857142857144,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 744,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536591,
                    "nama_posko": "POSKO ULP CICURUG",
                    "id_regu": 18811,
                    "kode_regu": "CICURUG 51",
                    "nama_regu": "CICURUG 51",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672698486,
                    "avg_durasi_response": 152063498.72727272,
                    "min_durasi_response": 657,
                    "max_durasi_response": 1672684412,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 8837,
                    "avg_durasi_recovery": 803.3636363636364,
                    "min_durasi_recovery": 340,
                    "max_durasi_recovery": 1617,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513011,
                    "nama_posko": "POSKO ULP LAWANG",
                    "id_regu": 17164,
                    "kode_regu": "LWANG.ULC1",
                    "nama_regu": "LWANG.ULC1",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21567,
                    "avg_durasi_response": 1198.1666666666667,
                    "min_durasi_response": 525,
                    "max_durasi_response": 1761,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11625,
                    "avg_durasi_recovery": 645.8333333333334,
                    "min_durasi_recovery": 284,
                    "max_durasi_recovery": 1447,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535991,
                    "nama_posko": "POSKO ULP CIMAHI SELATAN",
                    "id_regu": 30178,
                    "kode_regu": "MARGAASIH.51",
                    "nama_regu": "MARGAASIH.51",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672727449,
                    "avg_durasi_response": 83636372.45,
                    "min_durasi_response": 1170,
                    "max_durasi_response": 1672697097,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 35915,
                    "avg_durasi_recovery": 1795.75,
                    "min_durasi_recovery": 840,
                    "max_durasi_recovery": 3336,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435301,
                    "nama_posko": "POSKO ULP LARANTUKA",
                    "id_regu": 27236,
                    "kode_regu": "LARANTUKA",
                    "nama_regu": "LARANTUKA",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 127129,
                    "avg_durasi_response": 3739.0882352941176,
                    "min_durasi_response": 499,
                    "max_durasi_response": 86866,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 36729752,
                    "avg_durasi_recovery": 1080286.8235294118,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 36524759,
                    "total_dibawah_sla_recovery": 32,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 111141,
                    "nama_posko": "POSKO ULP SABANG",
                    "id_regu": 35656,
                    "kode_regu": "REGU 3",
                    "nama_regu": "REGU 3",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1698,
                    "avg_durasi_response": 1698,
                    "min_durasi_response": 1698,
                    "max_durasi_response": 1698,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1054,
                    "avg_durasi_recovery": 1054,
                    "min_durasi_recovery": 1054,
                    "max_durasi_recovery": 1054,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "id_regu": 13075,
                    "kode_regu": "GIA-182",
                    "nama_regu": "GIA-182",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5156,
                    "avg_durasi_response": 1718.6666666666667,
                    "min_durasi_response": 1570,
                    "max_durasi_response": 1873,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12301,
                    "avg_durasi_recovery": 4100.333333333333,
                    "min_durasi_recovery": 1919,
                    "max_durasi_recovery": 7749,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535321,
                    "nama_posko": "POSKO ULP SOREANG",
                    "id_regu": 18857,
                    "kode_regu": "SOREANG51",
                    "nama_regu": "SOREANG51",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22338,
                    "avg_durasi_response": 1116.9,
                    "min_durasi_response": 469,
                    "max_durasi_response": 2354,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36524309,
                    "avg_durasi_recovery": 1826215.45,
                    "min_durasi_recovery": 153,
                    "max_durasi_recovery": 36509682,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 328201,
                    "nama_posko": "POSKO ULP RAHA",
                    "id_regu": 37238,
                    "kode_regu": "LABUNIA",
                    "nama_regu": "LABUNIA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26099,
                    "avg_durasi_response": 8699.666666666666,
                    "min_durasi_response": 6641,
                    "max_durasi_response": 12410,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36498821,
                    "avg_durasi_recovery": 12166273.666666666,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36497570,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 524521,
                    "nama_posko": "POSKO ULP BATANG",
                    "id_regu": 18148,
                    "kode_regu": "52452E LIMPUNG 1",
                    "nama_regu": "52452E LIMPUNG 1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14282,
                    "avg_durasi_response": 1190.1666666666667,
                    "min_durasi_response": 561,
                    "max_durasi_response": 2576,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73006115,
                    "avg_durasi_recovery": 6083842.916666667,
                    "min_durasi_recovery": 100,
                    "max_durasi_recovery": 36508272,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 534211,
                    "nama_posko": "POSKO ULP PAGADEN",
                    "id_regu": 19644,
                    "kode_regu": "PAGADEN 52",
                    "nama_regu": "PAGADEN 52",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6775,
                    "avg_durasi_response": 1129.1666666666667,
                    "min_durasi_response": 950,
                    "max_durasi_response": 1521,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4428,
                    "avg_durasi_recovery": 738,
                    "min_durasi_recovery": 470,
                    "max_durasi_recovery": 952,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520011,
                    "nama_posko": "POSKO ULP KUDUS KOTA",
                    "id_regu": 18377,
                    "kode_regu": "52001.KUDUSKOTA511",
                    "nama_regu": "52001.KUDUSKOTA511",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 57259,
                    "avg_durasi_response": 5205.363636363636,
                    "min_durasi_response": 1837,
                    "max_durasi_response": 8932,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73036975,
                    "avg_durasi_recovery": 6639725,
                    "min_durasi_recovery": 113,
                    "max_durasi_recovery": 36545368,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 536911,
                    "nama_posko": "POSKO ULP TANGGEUNG",
                    "id_regu": 33017,
                    "kode_regu": "CIMARAGANG.52",
                    "nama_regu": "CIMARAGANG.52",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6124,
                    "avg_durasi_response": 1224.8,
                    "min_durasi_response": 662,
                    "max_durasi_response": 2726,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4480,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 59,
                    "max_durasi_recovery": 2393,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225101,
                    "nama_posko": "POSKO ULP PULANG PISAU",
                    "id_regu": 30672,
                    "kode_regu": "PANGKOH.11",
                    "nama_regu": "PANGKOH.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1863,
                    "avg_durasi_response": 931.5,
                    "min_durasi_response": 871,
                    "max_durasi_response": 992,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1112,
                    "avg_durasi_recovery": 556,
                    "min_durasi_recovery": 502,
                    "max_durasi_recovery": 610,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 214001,
                    "nama_posko": "POSKO ULP KETAPANG",
                    "id_regu": 24942,
                    "kode_regu": "UNIT1JAWI",
                    "nama_regu": "UNIT1JAWI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 767,
                    "avg_durasi_response": 767,
                    "min_durasi_response": 767,
                    "max_durasi_response": 767,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 405,
                    "avg_durasi_recovery": 405,
                    "min_durasi_recovery": 405,
                    "max_durasi_recovery": 405,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131041,
                    "nama_posko": "POSKO ULP PARIAMAN",
                    "id_regu": 21681,
                    "kode_regu": "KUDUGANTING",
                    "nama_regu": "KUDUGANTING",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672700634,
                    "avg_durasi_response": 152063694,
                    "min_durasi_response": 975,
                    "max_durasi_response": 1672686027,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36543137,
                    "avg_durasi_recovery": 3322103.3636363638,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 36524898,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 517203,
                    "nama_posko": "POSKO ULP SAMPANG",
                    "id_regu": 17150,
                    "kode_regu": "KJ TORJUN",
                    "nama_regu": "KJ TORJUN",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672665396,
                    "avg_durasi_response": 119476099.71428572,
                    "min_durasi_response": 692,
                    "max_durasi_response": 1672653713,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 157486,
                    "avg_durasi_recovery": 11249,
                    "min_durasi_recovery": 1008,
                    "max_durasi_recovery": 59718,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 182201,
                    "nama_posko": "POSKO ULP BAGAN SIAPI-API",
                    "id_regu": 28481,
                    "kode_regu": "FARBAA01",
                    "nama_regu": "FARBAA01",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11516,
                    "avg_durasi_response": 1046.909090909091,
                    "min_durasi_response": 645,
                    "max_durasi_response": 1337,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9371,
                    "avg_durasi_recovery": 851.9090909090909,
                    "min_durasi_recovery": 522,
                    "max_durasi_recovery": 1381,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322701,
                    "nama_posko": "POSKO ULP PATANGKAI",
                    "id_regu": 22117,
                    "kode_regu": "UNIT.BLLE",
                    "nama_regu": "UNIT.BLLE",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672659741,
                    "avg_durasi_response": 418164935.25,
                    "min_durasi_response": 867,
                    "max_durasi_response": 1672656221,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1872,
                    "avg_durasi_recovery": 468,
                    "min_durasi_recovery": 166,
                    "max_durasi_recovery": 768,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327301,
                    "nama_posko": "POSKO ULP JENEPONTO",
                    "id_regu": 33420,
                    "kode_regu": "32730.BTTANGA",
                    "nama_regu": "32730.BTTANGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6522,
                    "avg_durasi_response": 1087,
                    "min_durasi_response": 897,
                    "max_durasi_response": 1287,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4272,
                    "avg_durasi_recovery": 712,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 1814,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522521,
                    "nama_posko": "POSKO ULP TEGAL TIMUR",
                    "id_regu": 18214,
                    "kode_regu": "52252.A",
                    "nama_regu": "52252.A",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19572,
                    "avg_durasi_response": 1398,
                    "min_durasi_response": 747,
                    "max_durasi_response": 2854,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36561433,
                    "avg_durasi_recovery": 2611530.9285714286,
                    "min_durasi_recovery": 409,
                    "max_durasi_recovery": 36549433,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524531,
                    "nama_posko": "POSKO ULP KEDUNGWUNI",
                    "id_regu": 24636,
                    "kode_regu": "52453G",
                    "nama_regu": "52453G",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672697095,
                    "avg_durasi_response": 334539419,
                    "min_durasi_response": 1100,
                    "max_durasi_response": 1672690999,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4407,
                    "avg_durasi_recovery": 881.4,
                    "min_durasi_recovery": 697,
                    "max_durasi_recovery": 1262,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311021,
                    "nama_posko": "POSKO ULP MANADO SELATAN",
                    "id_regu": 38256,
                    "kode_regu": "SARIO 10",
                    "nama_regu": "SARIO 10",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24803,
                    "avg_durasi_response": 1181.095238095238,
                    "min_durasi_response": 698,
                    "max_durasi_response": 3973,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36525846,
                    "avg_durasi_recovery": 1739326,
                    "min_durasi_recovery": 260,
                    "max_durasi_recovery": 36514106,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 143001,
                    "nama_posko": "POSKO ULP TELANAI PURA",
                    "id_regu": 17842,
                    "kode_regu": "TELANAI UPC",
                    "nama_regu": "TELANAI UPC",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1462,
                    "avg_durasi_response": 1462,
                    "min_durasi_response": 1462,
                    "max_durasi_response": 1462,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1005,
                    "avg_durasi_recovery": 1005,
                    "min_durasi_recovery": 1005,
                    "max_durasi_recovery": 1005,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523031,
                    "nama_posko": "POSKO ULP SEMARANG TIMUR",
                    "id_regu": 33201,
                    "kode_regu": "52303I",
                    "nama_regu": "52303I",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672746754,
                    "avg_durasi_response": 128672827.23076923,
                    "min_durasi_response": 1861,
                    "max_durasi_response": 1672675600,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73064717,
                    "avg_durasi_recovery": 5620362.846153846,
                    "min_durasi_recovery": 376,
                    "max_durasi_recovery": 36541021,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 566501,
                    "nama_posko": "POSKO SEPATAN",
                    "id_regu": 16266,
                    "kode_regu": "SEPATAN 1",
                    "nama_regu": "SEPATAN 1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672698542,
                    "avg_durasi_response": 128669118.61538461,
                    "min_durasi_response": 746,
                    "max_durasi_response": 1672678602,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109635640,
                    "avg_durasi_recovery": 8433510.76923077,
                    "min_durasi_recovery": 537,
                    "max_durasi_recovery": 36527689,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 525531,
                    "nama_posko": "POSKO ULP PURWODADI",
                    "id_regu": 18192,
                    "kode_regu": "YANGU 01 ( B )",
                    "nama_regu": "YANGU 01 ( B )",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17455,
                    "avg_durasi_response": 1745.5,
                    "min_durasi_response": 639,
                    "max_durasi_response": 2321,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9931,
                    "avg_durasi_recovery": 993.1,
                    "min_durasi_recovery": 216,
                    "max_durasi_recovery": 1983,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522571,
                    "nama_posko": "POSKO ULP COMAL",
                    "id_regu": 18671,
                    "kode_regu": "52453E.ROW/RAMBASAN",
                    "nama_regu": "52453E.ROW/RAMBASAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1597,
                    "avg_durasi_response": 1597,
                    "min_durasi_response": 1597,
                    "max_durasi_response": 1597,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1004,
                    "avg_durasi_recovery": 1004,
                    "min_durasi_recovery": 1004,
                    "max_durasi_recovery": 1004,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526541,
                    "nama_posko": "POSKO ULP JATISRONO",
                    "id_regu": 18976,
                    "kode_regu": "5113 NGADIROJO",
                    "nama_regu": "5113 NGADIROJO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2152,
                    "avg_durasi_response": 2152,
                    "min_durasi_response": 2152,
                    "max_durasi_response": 2152,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1916,
                    "avg_durasi_recovery": 1916,
                    "min_durasi_recovery": 1916,
                    "max_durasi_recovery": 1916,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 124011,
                    "nama_posko": "POSKO ULP SIDIMPUAN KOTA",
                    "id_regu": 31559,
                    "kode_regu": "PSPKOTA5",
                    "nama_regu": "PSPKOTA5",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3445,
                    "avg_durasi_response": 1148.3333333333333,
                    "min_durasi_response": 840,
                    "max_durasi_response": 1344,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 718,
                    "avg_durasi_recovery": 239.33333333333334,
                    "min_durasi_recovery": 208,
                    "max_durasi_recovery": 272,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547401,
                    "nama_posko": "POSKO LENTENG AGUNG",
                    "id_regu": 13674,
                    "kode_regu": "PASAR MINGGU 2",
                    "nama_regu": "PASAR MINGGU 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7466,
                    "avg_durasi_response": 1244.3333333333333,
                    "min_durasi_response": 253,
                    "max_durasi_response": 2446,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3736,
                    "avg_durasi_recovery": 622.6666666666666,
                    "min_durasi_recovery": 181,
                    "max_durasi_recovery": 1140,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143101,
                    "nama_posko": "POSKO ULP KOTA BARU",
                    "id_regu": 17840,
                    "kode_regu": "TELANAI 107",
                    "nama_regu": "TELANAI 107",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3052,
                    "avg_durasi_response": 1526,
                    "min_durasi_response": 1442,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36506244,
                    "avg_durasi_recovery": 18253122,
                    "min_durasi_recovery": 1002,
                    "max_durasi_recovery": 36505242,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 520591,
                    "nama_posko": "POSKO ULP SUMBERLAWANG",
                    "id_regu": 18985,
                    "kode_regu": "SKA SBL YANDAL 1",
                    "nama_regu": "SKA SBL YANDAL 1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3404,
                    "avg_durasi_response": 851,
                    "min_durasi_response": 684,
                    "max_durasi_response": 949,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522618,
                    "avg_durasi_recovery": 9130654.5,
                    "min_durasi_recovery": 1572,
                    "max_durasi_recovery": 36516663,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 213101,
                    "nama_posko": "POSKO ULP SINTANG",
                    "id_regu": 20907,
                    "kode_regu": "STG MAPKT",
                    "nama_regu": "STG MAPKT",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2418,
                    "avg_durasi_response": 2418,
                    "min_durasi_response": 2418,
                    "max_durasi_response": 2418,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1315,
                    "avg_durasi_recovery": 1315,
                    "min_durasi_recovery": 1315,
                    "max_durasi_recovery": 1315,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517506,
                    "nama_posko": "POSKO ULP KETAPANG",
                    "id_regu": 17136,
                    "kode_regu": "KTPG.ULC1",
                    "nama_regu": "KTPG.ULC1",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29317,
                    "avg_durasi_response": 1465.85,
                    "min_durasi_response": 488,
                    "max_durasi_response": 3484,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73399447,
                    "avg_durasi_recovery": 3669972.35,
                    "min_durasi_recovery": 293,
                    "max_durasi_recovery": 36495022,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 437301,
                    "nama_posko": "POSKO ULP BAJAWA",
                    "id_regu": 32394,
                    "kode_regu": "NANGARORO",
                    "nama_regu": "NANGARORO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 684,
                    "avg_durasi_response": 684,
                    "min_durasi_response": 684,
                    "max_durasi_response": 684,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522910,
                    "avg_durasi_recovery": 36522910,
                    "min_durasi_recovery": 36522910,
                    "max_durasi_recovery": 36522910,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 184201,
                    "nama_posko": "POSKO ULP TALUK KUANTAN",
                    "id_regu": 20323,
                    "kode_regu": "BASERAH",
                    "nama_regu": "BASERAH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 896,
                    "avg_durasi_response": 896,
                    "min_durasi_response": 896,
                    "max_durasi_response": 896,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448,
                    "avg_durasi_recovery": 448,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 448,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 114431,
                    "nama_posko": "POSKO ULP SINABANG",
                    "id_regu": 25521,
                    "kode_regu": "SINABANG 10.1",
                    "nama_regu": "SINABANG 10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2001,
                    "avg_durasi_response": 667,
                    "min_durasi_response": 222,
                    "max_durasi_response": 954,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1971,
                    "avg_durasi_recovery": 657,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 881,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431001,
                    "nama_posko": "POSKO ULP KUPANG",
                    "id_regu": 20024,
                    "kode_regu": "KUPANG6",
                    "nama_regu": "KUPANG6",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27574,
                    "avg_durasi_response": 1838.2666666666667,
                    "min_durasi_response": 749,
                    "max_durasi_response": 2756,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18215,
                    "avg_durasi_recovery": 1214.3333333333333,
                    "min_durasi_recovery": 256,
                    "max_durasi_recovery": 3842,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532761,
                    "nama_posko": "POSKO ULP CIKAJANG",
                    "id_regu": 18886,
                    "kode_regu": "TOBLONG 5.2",
                    "nama_regu": "TOBLONG 5.2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3436,
                    "avg_durasi_response": 1145.3333333333333,
                    "min_durasi_response": 601,
                    "max_durasi_response": 1701,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1102,
                    "avg_durasi_recovery": 367.3333333333333,
                    "min_durasi_recovery": 205,
                    "max_durasi_recovery": 678,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112241,
                    "nama_posko": "POSKO ULP PANTONLABU",
                    "id_regu": 25233,
                    "kode_regu": "Langkahan 10.1",
                    "nama_regu": "Langkahan 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3142,
                    "avg_durasi_response": 785.5,
                    "min_durasi_response": 440,
                    "max_durasi_response": 1639,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4337,
                    "avg_durasi_recovery": 1084.25,
                    "min_durasi_recovery": 739,
                    "max_durasi_recovery": 1419,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 163001,
                    "nama_posko": "POSKO ULP TANJUNG PANDAN",
                    "id_regu": 27041,
                    "kode_regu": "YANTEK 6",
                    "nama_regu": "YANTEK 6",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4152,
                    "avg_durasi_response": 1038,
                    "min_durasi_response": 813,
                    "max_durasi_response": 1223,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3256,
                    "avg_durasi_recovery": 814,
                    "min_durasi_recovery": 413,
                    "max_durasi_recovery": 1270,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521571,
                    "nama_posko": "POSKO ULP TEGALREJO",
                    "id_regu": 18315,
                    "kode_regu": "MGL.NGABLAK",
                    "nama_regu": "MGL.NGABLAK",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4011,
                    "avg_durasi_response": 573,
                    "min_durasi_response": 384,
                    "max_durasi_response": 1482,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5692,
                    "avg_durasi_recovery": 813.1428571428571,
                    "min_durasi_recovery": 572,
                    "max_durasi_recovery": 2133,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537021,
                    "nama_posko": "POSKO ULP CIBITUNG",
                    "id_regu": 31156,
                    "kode_regu": "KLJY.52",
                    "nama_regu": "KLJY.52",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26553,
                    "avg_durasi_response": 1264.4285714285713,
                    "min_durasi_response": 839,
                    "max_durasi_response": 2376,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 70718,
                    "avg_durasi_recovery": 3367.5238095238096,
                    "min_durasi_recovery": 338,
                    "max_durasi_recovery": 55087,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 511201,
                    "nama_posko": "POSKO ULP GIRI",
                    "id_regu": 16935,
                    "kode_regu": "GIRI 17",
                    "nama_regu": "GIRI 17",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672668084,
                    "avg_durasi_response": 119476291.71428572,
                    "min_durasi_response": 674,
                    "max_durasi_response": 1672650333,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17285,
                    "avg_durasi_recovery": 1234.642857142857,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 4258,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520051,
                    "nama_posko": "POSKO ULP JUWANA",
                    "id_regu": 18402,
                    "kode_regu": "52005.JUWANA552",
                    "nama_regu": "52005.JUWANA552",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4646,
                    "avg_durasi_response": 1548.6666666666667,
                    "min_durasi_response": 1325,
                    "max_durasi_response": 1744,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2712,
                    "avg_durasi_recovery": 904,
                    "min_durasi_recovery": 295,
                    "max_durasi_recovery": 1922,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184301,
                    "nama_posko": "POSKO ULP KUALA ENOK",
                    "id_regu": 20298,
                    "kode_regu": "KUALA ENOK",
                    "nama_regu": "KUALA ENOK",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1311,
                    "avg_durasi_response": 1311,
                    "min_durasi_response": 1311,
                    "max_durasi_response": 1311,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 437,
                    "avg_durasi_recovery": 437,
                    "min_durasi_recovery": 437,
                    "max_durasi_recovery": 437,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517607,
                    "nama_posko": "POSKO ULP BLEGA",
                    "id_regu": 17146,
                    "kode_regu": "BLGA.ULC1",
                    "nama_regu": "BLGA.ULC1",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5018032053,
                    "avg_durasi_response": 179215430.4642857,
                    "min_durasi_response": 532,
                    "max_durasi_response": 1672677188,
                    "total_dibawah_sla_response": 25,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 36884418,
                    "avg_durasi_recovery": 1317300.642857143,
                    "min_durasi_recovery": 575,
                    "max_durasi_recovery": 36518013,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 517607,
                    "nama_posko": "POSKO ULP BLEGA",
                    "id_regu": 17146,
                    "kode_regu": "BLGA.ULC1",
                    "nama_regu": "BLGA.ULC1",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5018032053,
                    "avg_durasi_response": 179215430.4642857,
                    "min_durasi_response": 532,
                    "max_durasi_response": 1672677188,
                    "total_dibawah_sla_response": 25,
                    "total_diatas_sla_response": 3,
                    "total_durasi_recovery": 36884418,
                    "avg_durasi_recovery": 1317300.642857143,
                    "min_durasi_recovery": 575,
                    "max_durasi_recovery": 36518013,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 525031,
                    "nama_posko": "POSKO ULP GOMBONG",
                    "id_regu": 18165,
                    "kode_regu": "52503C POS AYAH",
                    "nama_regu": "52503C POS AYAH",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672688417,
                    "avg_durasi_response": 185854268.55555555,
                    "min_durasi_response": 392,
                    "max_durasi_response": 1672680878,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5164,
                    "avg_durasi_recovery": 573.7777777777778,
                    "min_durasi_recovery": 277,
                    "max_durasi_recovery": 1091,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515032,
                    "nama_posko": "POSKO ULP MAGETAN",
                    "id_regu": 17056,
                    "kode_regu": "PLSAN.MS13",
                    "nama_regu": "PLSAN.MS13",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9426,
                    "avg_durasi_response": 1047.3333333333333,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1778,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36519378,
                    "avg_durasi_recovery": 4057708.6666666665,
                    "min_durasi_recovery": 314,
                    "max_durasi_recovery": 36514091,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 533511,
                    "nama_posko": "POSKO ULP CILEDUG",
                    "id_regu": 19298,
                    "kode_regu": "CILEDUG 5.1",
                    "nama_regu": "CILEDUG 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1996,
                    "avg_durasi_response": 998,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1240,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1303,
                    "avg_durasi_recovery": 651.5,
                    "min_durasi_recovery": 593,
                    "max_durasi_recovery": 710,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 442301,
                    "nama_posko": "POSKO ULP EMPANG",
                    "id_regu": 24917,
                    "kode_regu": "KJ MARONGE",
                    "nama_regu": "KJ MARONGE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1831,
                    "avg_durasi_response": 610.3333333333334,
                    "min_durasi_response": 570,
                    "max_durasi_response": 676,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1755,
                    "avg_durasi_recovery": 585,
                    "min_durasi_recovery": 531,
                    "max_durasi_recovery": 629,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521561,
                    "nama_posko": "POSKO ULP PARAKAN",
                    "id_regu": 33951,
                    "kode_regu": "MGL.URC2 PARAKAN",
                    "nama_regu": "MGL.URC2 PARAKAN",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4167,
                    "avg_durasi_response": 1389,
                    "min_durasi_response": 1342,
                    "max_durasi_response": 1422,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2227,
                    "avg_durasi_recovery": 742.3333333333334,
                    "min_durasi_recovery": 497,
                    "max_durasi_recovery": 894,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515043,
                    "nama_posko": "POSKO ULP NGAWI",
                    "id_regu": 17064,
                    "kode_regu": "NGAWI14 (BARAT)",
                    "nama_regu": "NGAWI14 (BARAT)",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10385,
                    "avg_durasi_response": 1038.5,
                    "min_durasi_response": 574,
                    "max_durasi_response": 1529,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 103929,
                    "avg_durasi_recovery": 10392.9,
                    "min_durasi_recovery": 123,
                    "max_durasi_recovery": 24252,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "id_regu": 11002,
                    "kode_regu": "MENTENG ULC 03",
                    "nama_regu": "MENTENG ULC 03",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70912,
                    "avg_durasi_response": 8864,
                    "min_durasi_response": 556,
                    "max_durasi_response": 62426,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3234,
                    "avg_durasi_recovery": 404.25,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 1295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112201,
                    "nama_posko": "POSKO ULP LHOKSEUMAWE",
                    "id_regu": 22766,
                    "kode_regu": "KOTA10.1",
                    "nama_regu": "KOTA10.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8003,
                    "avg_durasi_response": 889.2222222222222,
                    "min_durasi_response": 556,
                    "max_durasi_response": 1565,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8977,
                    "avg_durasi_recovery": 997.4444444444445,
                    "min_durasi_recovery": 555,
                    "max_durasi_recovery": 2024,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "id_regu": 14319,
                    "kode_regu": "SUNTER ULC 2",
                    "nama_regu": "SUNTER ULC 2",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68919,
                    "avg_durasi_response": 2650.730769230769,
                    "min_durasi_response": 1143,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 127614,
                    "avg_durasi_recovery": 4908.2307692307695,
                    "min_durasi_recovery": 229,
                    "max_durasi_recovery": 19967,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523011,
                    "nama_posko": "POSKO ULP SEMARANG TENGAH",
                    "id_regu": 33196,
                    "kode_regu": "52301H",
                    "nama_regu": "52301H",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672732733,
                    "avg_durasi_response": 139394394.41666666,
                    "min_durasi_response": 2373,
                    "max_durasi_response": 1672657238,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10175,
                    "avg_durasi_recovery": 847.9166666666666,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 2290,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518044,
                    "nama_posko": "POSKO ULP BABAT",
                    "id_regu": 16957,
                    "kode_regu": "CT  BBAT.MS2",
                    "nama_regu": "CT  BBAT.MS2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 884,
                    "avg_durasi_response": 442,
                    "min_durasi_response": 436,
                    "max_durasi_response": 448,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 249,
                    "avg_durasi_recovery": 124.5,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 134,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 121122,
                    "nama_posko": "POSKO ULP PERDAGANGAN",
                    "id_regu": 21281,
                    "kode_regu": "PERDAGANGAN5",
                    "nama_regu": "PERDAGANGAN5",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2944,
                    "avg_durasi_response": 981.3333333333334,
                    "min_durasi_response": 846,
                    "max_durasi_response": 1157,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2924,
                    "avg_durasi_recovery": 974.6666666666666,
                    "min_durasi_recovery": 757,
                    "max_durasi_recovery": 1263,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537011,
                    "nama_posko": "POSKO ULP TAMBUN",
                    "id_regu": 27566,
                    "kode_regu": "SBJY.52",
                    "nama_regu": "SBJY.52",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719886,
                    "avg_durasi_response": 49197643.705882356,
                    "min_durasi_response": 835,
                    "max_durasi_response": 1672676408,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 39104784,
                    "avg_durasi_recovery": 1150140.705882353,
                    "min_durasi_recovery": 383,
                    "max_durasi_recovery": 36513150,
                    "total_dibawah_sla_recovery": 29,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 132271,
                    "nama_posko": "POSKO ULP KOTO TUO",
                    "id_regu": 21735,
                    "kode_regu": "KOTOTUO",
                    "nama_regu": "KOTOTUO",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4900,
                    "avg_durasi_response": 1633.3333333333333,
                    "min_durasi_response": 1178,
                    "max_durasi_response": 2410,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8972,
                    "avg_durasi_recovery": 2990.6666666666665,
                    "min_durasi_recovery": 2763,
                    "max_durasi_recovery": 3303,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525041,
                    "nama_posko": "POSKO ULP KEBUMEN",
                    "id_regu": 18203,
                    "kode_regu": "52504F POS WADASLINTANG",
                    "nama_regu": "52504F POS WADASLINTANG",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13381,
                    "avg_durasi_response": 955.7857142857143,
                    "min_durasi_response": 517,
                    "max_durasi_response": 2082,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6880,
                    "avg_durasi_recovery": 491.42857142857144,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 744,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534111,
                    "nama_posko": "POSKO ULP PAMANUKAN",
                    "id_regu": 19652,
                    "kode_regu": "SUKAMANDI 51",
                    "nama_regu": "SUKAMANDI 51",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706465,
                    "avg_durasi_response": 278784410.8333333,
                    "min_durasi_response": 593,
                    "max_durasi_response": 1672701878,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5009,
                    "avg_durasi_recovery": 834.8333333333334,
                    "min_durasi_recovery": 467,
                    "max_durasi_recovery": 1095,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543301,
                    "nama_posko": "POSKO KEBON JERUK",
                    "id_regu": 14336,
                    "kode_regu": "KBRUK_ULC1",
                    "nama_regu": "KBRUK_ULC1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686723,
                    "avg_durasi_response": 128668209.46153846,
                    "min_durasi_response": 993,
                    "max_durasi_response": 1672664087,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10764,
                    "avg_durasi_recovery": 828,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 1982,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520021,
                    "nama_posko": "POSKO ULP JEPARA",
                    "id_regu": 18386,
                    "kode_regu": "52002.JEPARA521",
                    "nama_regu": "52002.JEPARA521",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48225,
                    "avg_durasi_response": 3014.0625,
                    "min_durasi_response": 1175,
                    "max_durasi_response": 5121,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109563774,
                    "avg_durasi_recovery": 6847735.875,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 36520892,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 149301,
                    "nama_posko": "POSKO ULP TUGU MULYO",
                    "id_regu": 27091,
                    "kode_regu": "REGU GANGGUAN TUGU MULYO",
                    "nama_regu": "REGU GANGGUAN TUGU MULYO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672667997,
                    "avg_durasi_response": 836333998.5,
                    "min_durasi_response": 1345,
                    "max_durasi_response": 1672666652,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2263,
                    "avg_durasi_recovery": 1131.5,
                    "min_durasi_recovery": 1025,
                    "max_durasi_recovery": 1238,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522591,
                    "nama_posko": "POSKO ULP BALAPULANG",
                    "id_regu": 18231,
                    "kode_regu": "52259.B",
                    "nama_regu": "52259.B",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6674,
                    "avg_durasi_response": 1112.3333333333333,
                    "min_durasi_response": 832,
                    "max_durasi_response": 1567,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5745,
                    "avg_durasi_recovery": 957.5,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 1339,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521051,
                    "nama_posko": "POSKO ULP WONOSARI",
                    "id_regu": 13427,
                    "kode_regu": "YOG.GUNUNG 1",
                    "nama_regu": "YOG.GUNUNG 1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672728284,
                    "avg_durasi_response": 88038330.73684211,
                    "min_durasi_response": 724,
                    "max_durasi_response": 1672667319,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 25045,
                    "avg_durasi_recovery": 1318.157894736842,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 3080,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435001,
                    "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "id_regu": 27437,
                    "kode_regu": "LELA",
                    "nama_regu": "LELA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6252,
                    "avg_durasi_response": 1563,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1732,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5361,
                    "avg_durasi_recovery": 1340.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1967,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184101,
                    "nama_posko": "POSKO ULP RENGAT KOTA",
                    "id_regu": 20308,
                    "kode_regu": "KILAN 10",
                    "nama_regu": "KILAN 10",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1289,
                    "avg_durasi_response": 1289,
                    "min_durasi_response": 1289,
                    "max_durasi_response": 1289,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 444,
                    "avg_durasi_recovery": 444,
                    "min_durasi_recovery": 444,
                    "max_durasi_recovery": 444,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 542201,
                    "nama_posko": "POSKO GUNUNG SAHARI",
                    "id_regu": 16036,
                    "kode_regu": "SAHARI_05",
                    "nama_regu": "SAHARI_05",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4537,
                    "avg_durasi_response": 4537,
                    "min_durasi_response": 4537,
                    "max_durasi_response": 4537,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 397,
                    "avg_durasi_recovery": 397,
                    "min_durasi_recovery": 397,
                    "max_durasi_recovery": 397,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552203,
                    "nama_posko": "POSKO ULP BANGLI",
                    "id_regu": 13061,
                    "kode_regu": "BGL-281",
                    "nama_regu": "BGL-281",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672709135,
                    "avg_durasi_response": 111513942.33333333,
                    "min_durasi_response": 1318,
                    "max_durasi_response": 1672680913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 357794,
                    "avg_durasi_recovery": 23852.933333333334,
                    "min_durasi_recovery": 747,
                    "max_durasi_recovery": 156407,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 522541,
                    "nama_posko": "POSKO ULP SLAWI",
                    "id_regu": 18219,
                    "kode_regu": "52254.A",
                    "nama_regu": "52254.A",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14717,
                    "avg_durasi_response": 1051.2142857142858,
                    "min_durasi_response": 765,
                    "max_durasi_response": 1726,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18645,
                    "avg_durasi_recovery": 1331.7857142857142,
                    "min_durasi_recovery": 431,
                    "max_durasi_recovery": 3403,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 147601,
                    "nama_posko": "POSKO ULP MARTAPURA (UIW S2JB)",
                    "id_regu": 27677,
                    "kode_regu": "14760.PULC",
                    "nama_regu": "14760.PULC",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5006,
                    "avg_durasi_response": 1251.5,
                    "min_durasi_response": 797,
                    "max_durasi_response": 1722,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3754,
                    "avg_durasi_recovery": 938.5,
                    "min_durasi_recovery": 546,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543501,
                    "nama_posko": "POSKO CILEDUK",
                    "id_regu": 14282,
                    "kode_regu": "ULC CILEDUG1",
                    "nama_regu": "ULC CILEDUG1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12389,
                    "avg_durasi_response": 1548.625,
                    "min_durasi_response": 797,
                    "max_durasi_response": 2330,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36512380,
                    "avg_durasi_recovery": 4564047.5,
                    "min_durasi_recovery": 489,
                    "max_durasi_recovery": 36504384,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 132251,
                    "nama_posko": "POSKO ULP SIMPANG EMPAT",
                    "id_regu": 21789,
                    "kode_regu": "KINALI",
                    "nama_regu": "KINALI",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672687900,
                    "avg_durasi_response": 418171975,
                    "min_durasi_response": 1091,
                    "max_durasi_response": 1672683012,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4205,
                    "avg_durasi_recovery": 1051.25,
                    "min_durasi_recovery": 238,
                    "max_durasi_recovery": 1690,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514524,
                    "nama_posko": "POSKO ULP MOJOKERTO",
                    "id_regu": 17110,
                    "kode_regu": "MJKKT.MS2",
                    "nama_regu": "MJKKT.MS2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10071,
                    "avg_durasi_response": 1438.7142857142858,
                    "min_durasi_response": 739,
                    "max_durasi_response": 2286,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 50471,
                    "avg_durasi_recovery": 7210.142857142857,
                    "min_durasi_recovery": 524,
                    "max_durasi_recovery": 30364,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 312601,
                    "nama_posko": "POSKO ULP PARIGI",
                    "id_regu": 36818,
                    "kode_regu": "RIO PAKAVA 10.1",
                    "nama_regu": "RIO PAKAVA 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1022,
                    "avg_durasi_response": 1022,
                    "min_durasi_response": 1022,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1005,
                    "avg_durasi_recovery": 1005,
                    "min_durasi_recovery": 1005,
                    "max_durasi_recovery": 1005,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 121011,
                    "nama_posko": "POSKO ULP SIANTAR KOTA",
                    "id_regu": 21285,
                    "kode_regu": "KOTA6",
                    "nama_regu": "KOTA6",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10708,
                    "avg_durasi_response": 823.6923076923077,
                    "min_durasi_response": 493,
                    "max_durasi_response": 1332,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9707,
                    "avg_durasi_recovery": 746.6923076923077,
                    "min_durasi_recovery": 489,
                    "max_durasi_recovery": 1740,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511812,
                    "nama_posko": "POSKO ULP KRIAN",
                    "id_regu": 16899,
                    "kode_regu": "KRIAN.UNIT11",
                    "nama_regu": "KRIAN.UNIT11",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672771247,
                    "avg_durasi_response": 139397603.91666666,
                    "min_durasi_response": 986,
                    "max_durasi_response": 1672695114,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 14361,
                    "avg_durasi_recovery": 1196.75,
                    "min_durasi_recovery": 508,
                    "max_durasi_recovery": 1957,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 111151,
                    "nama_posko": "POSKO ULP SYIAH KUALA",
                    "id_regu": 23359,
                    "kode_regu": "11115.REGU2",
                    "nama_regu": "11115.REGU2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6748,
                    "avg_durasi_response": 1124.6666666666667,
                    "min_durasi_response": 625,
                    "max_durasi_response": 2300,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36489984,
                    "avg_durasi_recovery": 6081664,
                    "min_durasi_recovery": 564,
                    "max_durasi_recovery": 36483321,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 534821,
                    "nama_posko": "POSKO ULP RENGASDENGKLOK",
                    "id_regu": 18764,
                    "kode_regu": "DENGKLOK52",
                    "nama_regu": "DENGKLOK52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13637,
                    "avg_durasi_response": 1515.2222222222222,
                    "min_durasi_response": 637,
                    "max_durasi_response": 2199,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36521799,
                    "avg_durasi_recovery": 4057977.6666666665,
                    "min_durasi_recovery": 456,
                    "max_durasi_recovery": 36514797,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 321511,
                    "nama_posko": "POSKO ULP TAKALAR",
                    "id_regu": 22246,
                    "kode_regu": "32151.MOBIL1",
                    "nama_regu": "32151.MOBIL1",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18468,
                    "avg_durasi_response": 1086.3529411764705,
                    "min_durasi_response": 154,
                    "max_durasi_response": 2396,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14157,
                    "avg_durasi_recovery": 832.7647058823529,
                    "min_durasi_recovery": 227,
                    "max_durasi_recovery": 1726,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182301,
                    "nama_posko": "POSKO ULP BENGKALIS",
                    "id_regu": 20465,
                    "kode_regu": "S.P.010317",
                    "nama_regu": "S.P.010317",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3878,
                    "avg_durasi_response": 969.5,
                    "min_durasi_response": 784,
                    "max_durasi_response": 1116,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3865,
                    "avg_durasi_recovery": 966.25,
                    "min_durasi_recovery": 855,
                    "max_durasi_recovery": 1127,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 128051,
                    "nama_posko": "POSKO ULP DENAI",
                    "id_regu": 17690,
                    "kode_regu": "DENAI.5.1",
                    "nama_regu": "DENAI.5.1",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52053,
                    "avg_durasi_response": 2891.8333333333335,
                    "min_durasi_response": 266,
                    "max_durasi_response": 39187,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 13445,
                    "avg_durasi_recovery": 746.9444444444445,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2263,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182601,
                    "nama_posko": "POSKO ULP BAGAN BATU",
                    "id_regu": 24456,
                    "kode_regu": "PUJUD 2",
                    "nama_regu": "PUJUD 2",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672658425,
                    "avg_durasi_response": 209082303.125,
                    "min_durasi_response": 650,
                    "max_durasi_response": 1672652531,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4699,
                    "avg_durasi_recovery": 587.375,
                    "min_durasi_recovery": 309,
                    "max_durasi_recovery": 797,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321111,
                    "nama_posko": "POSKO ULP PANAKKUKANG",
                    "id_regu": 18739,
                    "kode_regu": "P MOTOR 1",
                    "nama_regu": "P MOTOR 1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24066,
                    "avg_durasi_response": 2005.5,
                    "min_durasi_response": 1374,
                    "max_durasi_response": 3026,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36530136,
                    "avg_durasi_recovery": 3044178,
                    "min_durasi_recovery": 680,
                    "max_durasi_recovery": 36515526,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "id_regu": 27881,
                    "kode_regu": "ULC PRAYA 1",
                    "nama_regu": "ULC PRAYA 1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20480,
                    "avg_durasi_response": 3413.3333333333335,
                    "min_durasi_response": 2447,
                    "max_durasi_response": 4699,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6001,
                    "avg_durasi_recovery": 1000.1666666666666,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 1681,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 319501,
                    "nama_posko": "POSKO ULP LUWUK",
                    "id_regu": 32543,
                    "kode_regu": "BALANTAK10.1",
                    "nama_regu": "BALANTAK10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 867,
                    "avg_durasi_response": 867,
                    "min_durasi_response": 867,
                    "max_durasi_response": 867,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 957,
                    "avg_durasi_recovery": 957,
                    "min_durasi_recovery": 957,
                    "max_durasi_recovery": 957,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 315301,
                    "nama_posko": "POSKO ULP BANGKIR",
                    "id_regu": 39661,
                    "kode_regu": "BANGKIR URC1",
                    "nama_regu": "BANGKIR URC1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 505,
                    "avg_durasi_response": 505,
                    "min_durasi_response": 505,
                    "max_durasi_response": 505,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 953,
                    "avg_durasi_recovery": 953,
                    "min_durasi_recovery": 953,
                    "max_durasi_recovery": 953,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231571,
                    "nama_posko": "POSKO ULP SAMARINDA ILIR",
                    "id_regu": 33738,
                    "kode_regu": "ILIR 8.2",
                    "nama_regu": "ILIR 8.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24751,
                    "avg_durasi_response": 3535.8571428571427,
                    "min_durasi_response": 1684,
                    "max_durasi_response": 6390,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11963,
                    "avg_durasi_recovery": 1709,
                    "min_durasi_recovery": 885,
                    "max_durasi_recovery": 3000,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329601,
                    "nama_posko": "POSKO ULP MAMASA",
                    "id_regu": 22302,
                    "kode_regu": "SUMARORONG 11",
                    "nama_regu": "SUMARORONG 11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2760,
                    "avg_durasi_response": 920,
                    "min_durasi_response": 793,
                    "max_durasi_response": 1107,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2913,
                    "avg_durasi_recovery": 971,
                    "min_durasi_recovery": 882,
                    "max_durasi_recovery": 1123,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543601,
                    "nama_posko": "POSKO CIPUTAT",
                    "id_regu": 14442,
                    "kode_regu": "MRT_ULC2",
                    "nama_regu": "MRT_ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672669990,
                    "avg_durasi_response": 278778331.6666667,
                    "min_durasi_response": 1191,
                    "max_durasi_response": 1672662001,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6476,
                    "avg_durasi_recovery": 1079.3333333333333,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 1497,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526551,
                    "nama_posko": "POSKO ULP KARANGANYAR",
                    "id_regu": 18948,
                    "kode_regu": "567 URC KERJO",
                    "nama_regu": "567 URC KERJO",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15731,
                    "avg_durasi_response": 1966.375,
                    "min_durasi_response": 595,
                    "max_durasi_response": 3385,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9800,
                    "avg_durasi_recovery": 1225,
                    "min_durasi_recovery": 469,
                    "max_durasi_recovery": 2622,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515011,
                    "nama_posko": "POSKO ULP MADIUN KOTA",
                    "id_regu": 17037,
                    "kode_regu": "MDNKT.MS14",
                    "nama_regu": "MDNKT.MS14",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11918,
                    "avg_durasi_response": 1324.2222222222222,
                    "min_durasi_response": 930,
                    "max_durasi_response": 1813,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 43768,
                    "avg_durasi_recovery": 4863.111111111111,
                    "min_durasi_recovery": 446,
                    "max_durasi_recovery": 16281,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536411,
                    "nama_posko": "POSKO ULP CIKEMBAR",
                    "id_regu": 18820,
                    "kode_regu": "BJGLPNG51",
                    "nama_regu": "BJGLPNG51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672659836,
                    "avg_durasi_response": 1672659836,
                    "min_durasi_response": 1672659836,
                    "max_durasi_response": 1672659836,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 112,
                    "avg_durasi_recovery": 112,
                    "min_durasi_recovery": 112,
                    "max_durasi_recovery": 112,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 442301,
                    "nama_posko": "POSKO ULP EMPANG",
                    "id_regu": 24917,
                    "kode_regu": "KJ MARONGE",
                    "nama_regu": "KJ MARONGE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1831,
                    "avg_durasi_response": 610.3333333333334,
                    "min_durasi_response": 570,
                    "max_durasi_response": 676,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1755,
                    "avg_durasi_recovery": 585,
                    "min_durasi_recovery": 531,
                    "max_durasi_recovery": 629,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 234201,
                    "nama_posko": "POSKO ULP SANGATTA",
                    "id_regu": 35087,
                    "kode_regu": "SANGKULIRANG.1",
                    "nama_regu": "SANGKULIRANG.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1668,
                    "avg_durasi_response": 1668,
                    "min_durasi_response": 1668,
                    "max_durasi_response": 1668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 638,
                    "avg_durasi_recovery": 638,
                    "min_durasi_recovery": 638,
                    "max_durasi_recovery": 638,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441101,
                    "nama_posko": "POSKO ULP CAKRANEGARA",
                    "id_regu": 19559,
                    "kode_regu": "LACAK1",
                    "nama_regu": "LACAK1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 143944,
                    "avg_durasi_response": 4643.354838709677,
                    "min_durasi_response": 1006,
                    "max_durasi_response": 8463,
                    "total_dibawah_sla_response": 31,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256287969,
                    "avg_durasi_recovery": 8267353.838709678,
                    "min_durasi_recovery": 838,
                    "max_durasi_recovery": 36540716,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 16
                },
                {
                    "id_posko": 122022,
                    "nama_posko": "POSKO ULP BINJAI TIMUR",
                    "id_regu": 20096,
                    "kode_regu": "BINJAITIMUR21",
                    "nama_regu": "BINJAITIMUR21",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32875,
                    "avg_durasi_response": 1565.4761904761904,
                    "min_durasi_response": 880,
                    "max_durasi_response": 2195,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31286,
                    "avg_durasi_recovery": 1489.8095238095239,
                    "min_durasi_recovery": 438,
                    "max_durasi_recovery": 4990,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134531,
                    "nama_posko": "POSKO ULP LIMA PULUH KOTA",
                    "id_regu": 21744,
                    "kode_regu": "PANGKALAN",
                    "nama_regu": "PANGKALAN",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8594,
                    "avg_durasi_response": 1718.8,
                    "min_durasi_response": 955,
                    "max_durasi_response": 2103,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5331,
                    "avg_durasi_recovery": 1066.2,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 1491,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 121100,
                    "nama_posko": "POSKO ULP TEBING TINGGI",
                    "id_regu": 21278,
                    "kode_regu": "TEBING5",
                    "nama_regu": "TEBING5",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3505,
                    "avg_durasi_response": 701,
                    "min_durasi_response": 633,
                    "max_durasi_response": 797,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2491,
                    "avg_durasi_recovery": 498.2,
                    "min_durasi_recovery": 374,
                    "max_durasi_recovery": 687,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566501,
                    "nama_posko": "POSKO SEPATAN",
                    "id_regu": 16266,
                    "kode_regu": "SEPATAN 1",
                    "nama_regu": "SEPATAN 1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672698542,
                    "avg_durasi_response": 128669118.61538461,
                    "min_durasi_response": 746,
                    "max_durasi_response": 1672678602,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109635640,
                    "avg_durasi_recovery": 8433510.76923077,
                    "min_durasi_recovery": 537,
                    "max_durasi_recovery": 36527689,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 426101,
                    "nama_posko": "POSKO ULP TIMIKA KOTA",
                    "id_regu": 39791,
                    "kode_regu": "TIMIKA12",
                    "nama_regu": "TIMIKA12",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11179,
                    "avg_durasi_response": 1597,
                    "min_durasi_response": 1077,
                    "max_durasi_response": 2404,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2062,
                    "avg_durasi_recovery": 294.57142857142856,
                    "min_durasi_recovery": 114,
                    "max_durasi_recovery": 515,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520041,
                    "nama_posko": "POSKO ULP PATI",
                    "id_regu": 32117,
                    "kode_regu": "52004.URCPATI02",
                    "nama_regu": "52004.URCPATI02",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672736960,
                    "avg_durasi_response": 128672073.84615384,
                    "min_durasi_response": 1881,
                    "max_durasi_response": 1672698239,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11599,
                    "avg_durasi_recovery": 892.2307692307693,
                    "min_durasi_recovery": 143,
                    "max_durasi_recovery": 2019,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 123133,
                    "nama_posko": "POSKO ULP DOLOK SANGGUL",
                    "id_regu": 21263,
                    "kode_regu": "SANGGUL51",
                    "nama_regu": "SANGGUL51",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1841,
                    "avg_durasi_response": 920.5,
                    "min_durasi_response": 686,
                    "max_durasi_response": 1155,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 248,
                    "avg_durasi_recovery": 124,
                    "min_durasi_recovery": 111,
                    "max_durasi_recovery": 137,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511434,
                    "nama_posko": "POSKO ULP RUNGKUT",
                    "id_regu": 37671,
                    "kode_regu": "511434.COMMANDCENTER",
                    "nama_regu": "511434.COMMANDCENTER",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30044,
                    "avg_durasi_response": 770.3589743589744,
                    "min_durasi_response": 290,
                    "max_durasi_response": 5610,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533878,
                    "avg_durasi_recovery": 936766.1025641026,
                    "min_durasi_recovery": 137,
                    "max_durasi_recovery": 36515079,
                    "total_dibawah_sla_recovery": 38,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 161001,
                    "nama_posko": "POSKO ULP PANGKALPINANG",
                    "id_regu": 22977,
                    "kode_regu": "YANTEK 20",
                    "nama_regu": "YANTEK 20",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4511,
                    "avg_durasi_response": 1127.75,
                    "min_durasi_response": 640,
                    "max_durasi_response": 1963,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5380,
                    "avg_durasi_recovery": 1345,
                    "min_durasi_recovery": 970,
                    "max_durasi_recovery": 2098,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181701,
                    "nama_posko": "POSKO ULP SIAK SRI INDRAPURA",
                    "id_regu": 19619,
                    "kode_regu": "SIAK1",
                    "nama_regu": "SIAK1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2914,
                    "avg_durasi_response": 1457,
                    "min_durasi_response": 1360,
                    "max_durasi_response": 1554,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1333,
                    "avg_durasi_recovery": 666.5,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 912,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537041,
                    "nama_posko": "POSKO ULP LEMAHABANG",
                    "id_regu": 27559,
                    "kode_regu": "WRGN.52",
                    "nama_regu": "WRGN.52",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345348269,
                    "avg_durasi_response": 128667241.11538461,
                    "min_durasi_response": 572,
                    "max_durasi_response": 1672662065,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 127497,
                    "avg_durasi_recovery": 4903.7307692307695,
                    "min_durasi_recovery": 500,
                    "max_durasi_recovery": 101325,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 431301,
                    "nama_posko": "POSKO ULP ATAMBUA",
                    "id_regu": 20018,
                    "kode_regu": "ATAMBUA",
                    "nama_regu": "ATAMBUA",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694784,
                    "avg_durasi_response": 88036567.57894737,
                    "min_durasi_response": 531,
                    "max_durasi_response": 1672655450,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36559549,
                    "avg_durasi_recovery": 1924186.7894736843,
                    "min_durasi_recovery": 242,
                    "max_durasi_recovery": 36540409,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535951,
                    "nama_posko": "POSKO ULP RAJAMANDALA",
                    "id_regu": 19305,
                    "kode_regu": "SAGULING 5.1",
                    "nama_regu": "SAGULING 5.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672655302,
                    "avg_durasi_response": 167265530.2,
                    "min_durasi_response": 654,
                    "max_durasi_response": 1672648167,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 73077046,
                    "avg_durasi_recovery": 7307704.6,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 36537053,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 224401,
                    "nama_posko": "POSKO ULP SAMPIT",
                    "id_regu": 30278,
                    "kode_regu": "TBG SANGAI 11.1",
                    "nama_regu": "TBG SANGAI 11.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2837,
                    "avg_durasi_response": 945.6666666666666,
                    "min_durasi_response": 839,
                    "max_durasi_response": 1076,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3415,
                    "avg_durasi_recovery": 1138.3333333333333,
                    "min_durasi_recovery": 949,
                    "max_durasi_recovery": 1266,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514592,
                    "nama_posko": "POSKO ULP WARUJAYENG",
                    "id_regu": 17087,
                    "kode_regu": "WARU.ULC1",
                    "nama_regu": "WARU.ULC1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3349,
                    "avg_durasi_response": 1116.3333333333333,
                    "min_durasi_response": 996,
                    "max_durasi_response": 1193,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18700,
                    "avg_durasi_recovery": 6233.333333333333,
                    "min_durasi_recovery": 3894,
                    "max_durasi_recovery": 8008,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 426101,
                    "nama_posko": "POSKO ULP TIMIKA KOTA",
                    "id_regu": 39791,
                    "kode_regu": "TIMIKA12",
                    "nama_regu": "TIMIKA12",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11179,
                    "avg_durasi_response": 1597,
                    "min_durasi_response": 1077,
                    "max_durasi_response": 2404,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2062,
                    "avg_durasi_recovery": 294.57142857142856,
                    "min_durasi_recovery": 114,
                    "max_durasi_recovery": 515,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431601,
                    "nama_posko": "POSKO ULP KALABAHI",
                    "id_regu": 34725,
                    "kode_regu": "KJ ALOR KC",
                    "nama_regu": "KJ ALOR KC",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 459,
                    "avg_durasi_recovery": 459,
                    "min_durasi_recovery": 459,
                    "max_durasi_recovery": 459,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537021,
                    "nama_posko": "POSKO ULP CIBITUNG",
                    "id_regu": 31156,
                    "kode_regu": "KLJY.52",
                    "nama_regu": "KLJY.52",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26553,
                    "avg_durasi_response": 1264.4285714285713,
                    "min_durasi_response": 839,
                    "max_durasi_response": 2376,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 70718,
                    "avg_durasi_recovery": 3367.5238095238096,
                    "min_durasi_recovery": 338,
                    "max_durasi_recovery": 55087,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 322701,
                    "nama_posko": "POSKO ULP PATANGKAI",
                    "id_regu": 22117,
                    "kode_regu": "UNIT.BLLE",
                    "nama_regu": "UNIT.BLLE",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672659741,
                    "avg_durasi_response": 418164935.25,
                    "min_durasi_response": 867,
                    "max_durasi_response": 1672656221,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1872,
                    "avg_durasi_recovery": 468,
                    "min_durasi_recovery": 166,
                    "max_durasi_recovery": 768,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534751,
                    "nama_posko": "POSKO ULP KARAWANG KOTA",
                    "id_regu": 18783,
                    "kode_regu": "KRWKOTA52",
                    "nama_regu": "KRWKOTA52",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10992,
                    "avg_durasi_response": 1374,
                    "min_durasi_response": 752,
                    "max_durasi_response": 2081,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7150,
                    "avg_durasi_recovery": 893.75,
                    "min_durasi_recovery": 732,
                    "max_durasi_recovery": 1132,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520031,
                    "nama_posko": "POSKO ULP BANGSRI",
                    "id_regu": 31976,
                    "kode_regu": "52003.BANGSRIURC2",
                    "nama_regu": "52003.BANGSRIURC2",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 88326,
                    "avg_durasi_response": 5195.64705882353,
                    "min_durasi_response": 1385,
                    "max_durasi_response": 8356,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36503941,
                    "avg_durasi_recovery": 2147290.6470588236,
                    "min_durasi_recovery": 309,
                    "max_durasi_recovery": 36496176,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 221501,
                    "nama_posko": "POSKO ULP MARABAHAN",
                    "id_regu": 28609,
                    "kode_regu": "BERANGAS11-MOBILE",
                    "nama_regu": "BERANGAS11-MOBILE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4130,
                    "avg_durasi_response": 1376.6666666666667,
                    "min_durasi_response": 902,
                    "max_durasi_response": 2118,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36492125,
                    "avg_durasi_recovery": 12164041.666666666,
                    "min_durasi_recovery": 839,
                    "max_durasi_recovery": 36489988,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 511465,
                    "nama_posko": "POSKO ULP GEDANGAN",
                    "id_regu": 16993,
                    "kode_regu": "GEDANGAN 17",
                    "nama_regu": "GEDANGAN 17",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15829,
                    "avg_durasi_response": 1978.625,
                    "min_durasi_response": 1198,
                    "max_durasi_response": 2807,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36542020,
                    "avg_durasi_recovery": 4567752.5,
                    "min_durasi_recovery": 721,
                    "max_durasi_recovery": 36532102,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "id_regu": 13600,
                    "kode_regu": "REGU SIPA1 PONDOK INDAH ",
                    "nama_regu": "REGU SIPA1 PONDOK INDAH ",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24677,
                    "avg_durasi_response": 1370.9444444444443,
                    "min_durasi_response": 430,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7583,
                    "avg_durasi_recovery": 421.27777777777777,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 1157,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516022,
                    "nama_posko": "POSKO ULP LUMAJANG",
                    "id_regu": 17269,
                    "kode_regu": "LMJG.ULC2",
                    "nama_regu": "LMJG.ULC2",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672687774,
                    "avg_durasi_response": 167268777.4,
                    "min_durasi_response": 1094,
                    "max_durasi_response": 1672670824,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4838,
                    "avg_durasi_recovery": 483.8,
                    "min_durasi_recovery": 287,
                    "max_durasi_recovery": 804,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524511,
                    "nama_posko": "POSKO ULP PEKALONGAN KOTA",
                    "id_regu": 30416,
                    "kode_regu": "52451F",
                    "nama_regu": "52451F",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14889,
                    "avg_durasi_response": 1654.3333333333333,
                    "min_durasi_response": 781,
                    "max_durasi_response": 2762,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9372,
                    "avg_durasi_recovery": 1041.3333333333333,
                    "min_durasi_recovery": 515,
                    "max_durasi_recovery": 1641,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "id_regu": 27638,
                    "kode_regu": "14780.PULC",
                    "nama_regu": "14780.PULC",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2088,
                    "avg_durasi_response": 1044,
                    "min_durasi_response": 1004,
                    "max_durasi_response": 1084,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1230,
                    "avg_durasi_recovery": 615,
                    "min_durasi_recovery": 529,
                    "max_durasi_recovery": 701,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524011,
                    "nama_posko": "POSKO ULP PEDAN",
                    "id_regu": 27917,
                    "kode_regu": "KLN.MOTOR PDN 1",
                    "nama_regu": "KLN.MOTOR PDN 1",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24328,
                    "avg_durasi_response": 1520.5,
                    "min_durasi_response": 460,
                    "max_durasi_response": 3166,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12238,
                    "avg_durasi_recovery": 764.875,
                    "min_durasi_recovery": 330,
                    "max_durasi_recovery": 1260,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511611,
                    "nama_posko": "POSKO ULP TAMAN",
                    "id_regu": 37676,
                    "kode_regu": "511611.COMMANDCENTER",
                    "nama_regu": "511611.COMMANDCENTER",
                    "total": 25,
                    "total_selesai": 25,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672700155,
                    "avg_durasi_response": 66908006.2,
                    "min_durasi_response": 337,
                    "max_durasi_response": 1672686521,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11380,
                    "avg_durasi_recovery": 455.2,
                    "min_durasi_recovery": 145,
                    "max_durasi_recovery": 791,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 144201,
                    "nama_posko": "POSKO ULP SAROLANGUN",
                    "id_regu": 36196,
                    "kode_regu": "PELAWAN 5",
                    "nama_regu": "PELAWAN 5",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3598,
                    "avg_durasi_response": 1799,
                    "min_durasi_response": 1758,
                    "max_durasi_response": 1840,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1801,
                    "avg_durasi_recovery": 900.5,
                    "min_durasi_recovery": 807,
                    "max_durasi_recovery": 994,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 146801,
                    "nama_posko": "POSKO ULP MUKOMUKO",
                    "id_regu": 29580,
                    "kode_regu": "RG KJ PENARIK",
                    "nama_regu": "RG KJ PENARIK",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2868,
                    "avg_durasi_response": 1434,
                    "min_durasi_response": 648,
                    "max_durasi_response": 2220,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1855,
                    "avg_durasi_recovery": 927.5,
                    "min_durasi_recovery": 896,
                    "max_durasi_recovery": 959,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143101,
                    "nama_posko": "POSKO ULP KOTA BARU",
                    "id_regu": 17840,
                    "kode_regu": "TELANAI 107",
                    "nama_regu": "TELANAI 107",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3052,
                    "avg_durasi_response": 1526,
                    "min_durasi_response": 1442,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36506244,
                    "avg_durasi_recovery": 18253122,
                    "min_durasi_recovery": 1002,
                    "max_durasi_recovery": 36505242,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 520021,
                    "nama_posko": "POSKO ULP JEPARA",
                    "id_regu": 18386,
                    "kode_regu": "52002.JEPARA521",
                    "nama_regu": "52002.JEPARA521",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48225,
                    "avg_durasi_response": 3014.0625,
                    "min_durasi_response": 1175,
                    "max_durasi_response": 5121,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109563774,
                    "avg_durasi_recovery": 6847735.875,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 36520892,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 517001,
                    "nama_posko": "POSKO ULP PAMEKASAN",
                    "id_regu": 19080,
                    "kode_regu": "PAMEKASAN KOTA ULC2",
                    "nama_regu": "PAMEKASAN KOTA ULC2",
                    "total": 44,
                    "total_selesai": 44,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672753286,
                    "avg_durasi_response": 38017120.13636363,
                    "min_durasi_response": 568,
                    "max_durasi_response": 1672680461,
                    "total_dibawah_sla_response": 43,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5069740,
                    "avg_durasi_recovery": 115221.36363636363,
                    "min_durasi_recovery": 201,
                    "max_durasi_recovery": 304529,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 535591,
                    "nama_posko": "POSKO ULP BANDUNG UTARA",
                    "id_regu": 17919,
                    "kode_regu": "BDG UTARA 51",
                    "nama_regu": "BDG UTARA 51",
                    "total": 25,
                    "total_selesai": 25,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 50303,
                    "avg_durasi_response": 2012.12,
                    "min_durasi_response": 824,
                    "max_durasi_response": 3921,
                    "total_dibawah_sla_response": 25,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 19463,
                    "avg_durasi_recovery": 778.52,
                    "min_durasi_recovery": 140,
                    "max_durasi_recovery": 4133,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328301,
                    "nama_posko": "POSKO ULP MAWASANGKA",
                    "id_regu": 37217,
                    "kode_regu": "TOLANDONA",
                    "nama_regu": "TOLANDONA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5601,
                    "avg_durasi_response": 2800.5,
                    "min_durasi_response": 1079,
                    "max_durasi_response": 4522,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 822,
                    "avg_durasi_recovery": 411,
                    "min_durasi_recovery": 164,
                    "max_durasi_recovery": 658,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516033,
                    "nama_posko": "POSKO ULP KALISAT",
                    "id_regu": 17363,
                    "kode_regu": "KLSAT.ULC2",
                    "nama_regu": "KLSAT.ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4862,
                    "avg_durasi_response": 810.3333333333334,
                    "min_durasi_response": 668,
                    "max_durasi_response": 928,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2293,
                    "avg_durasi_recovery": 382.1666666666667,
                    "min_durasi_recovery": 226,
                    "max_durasi_recovery": 550,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547101,
                    "nama_posko": "POSKO CONDET",
                    "id_regu": 13660,
                    "kode_regu": "REGU YANTEK CONDET 2",
                    "nama_regu": "REGU YANTEK CONDET 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672632562,
                    "avg_durasi_response": 278772093.6666667,
                    "min_durasi_response": 895,
                    "max_durasi_response": 1672624062,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 8514,
                    "avg_durasi_recovery": 1419,
                    "min_durasi_recovery": 713,
                    "max_durasi_recovery": 2636,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566601,
                    "nama_posko": "POSKO TELUK NAGA",
                    "id_regu": 16264,
                    "kode_regu": "ULCSPATAN1",
                    "nama_regu": "ULCSPATAN1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2403,
                    "avg_durasi_response": 1201.5,
                    "min_durasi_response": 922,
                    "max_durasi_response": 1481,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17261,
                    "avg_durasi_recovery": 8630.5,
                    "min_durasi_recovery": 6775,
                    "max_durasi_recovery": 10486,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431301,
                    "nama_posko": "POSKO ULP ATAMBUA",
                    "id_regu": 20018,
                    "kode_regu": "ATAMBUA",
                    "nama_regu": "ATAMBUA",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694784,
                    "avg_durasi_response": 88036567.57894737,
                    "min_durasi_response": 531,
                    "max_durasi_response": 1672655450,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36559549,
                    "avg_durasi_recovery": 1924186.7894736843,
                    "min_durasi_recovery": 242,
                    "max_durasi_recovery": 36540409,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "id_regu": 19261,
                    "kode_regu": "JONGGOL 5.2",
                    "nama_regu": "JONGGOL 5.2",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672731973,
                    "avg_durasi_response": 119480855.21428572,
                    "min_durasi_response": 229,
                    "max_durasi_response": 1672692242,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 36503248,
                    "avg_durasi_recovery": 2607374.8571428573,
                    "min_durasi_recovery": 133,
                    "max_durasi_recovery": 36489868,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 534021,
                    "nama_posko": "POSKO ULP HAURGEULIS",
                    "id_regu": 23968,
                    "kode_regu": "BNGS5.1",
                    "nama_regu": "BNGS5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2964,
                    "avg_durasi_response": 988,
                    "min_durasi_response": 913,
                    "max_durasi_response": 1048,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1939,
                    "avg_durasi_recovery": 646.3333333333334,
                    "min_durasi_recovery": 626,
                    "max_durasi_recovery": 673,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 115541,
                    "nama_posko": "POSKO ULP TAPAK TUAN",
                    "id_regu": 25391,
                    "kode_regu": "SAWANG10.1",
                    "nama_regu": "SAWANG10.1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4013,
                    "avg_durasi_response": 802.6,
                    "min_durasi_response": 711,
                    "max_durasi_response": 1062,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36534831,
                    "avg_durasi_recovery": 7306966.2,
                    "min_durasi_recovery": 849,
                    "max_durasi_recovery": 36530195,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 517102,
                    "nama_posko": "POSKO ULP SUMENEP",
                    "id_regu": 17157,
                    "kode_regu": "SMNP.MS2",
                    "nama_regu": "SMNP.MS2",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68037,
                    "avg_durasi_response": 1744.5384615384614,
                    "min_durasi_response": 494,
                    "max_durasi_response": 4903,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 184383219,
                    "avg_durasi_recovery": 4727774.846153846,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 36499909,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 544201,
                    "nama_posko": "POSKO PONDOK KOPI",
                    "id_regu": 8759,
                    "kode_regu": "ULCKOPI2",
                    "nama_regu": "ULCKOPI2",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345302288,
                    "avg_durasi_response": 238950163.42857143,
                    "min_durasi_response": 1184,
                    "max_durasi_response": 1672659122,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 9104,
                    "avg_durasi_recovery": 650.2857142857143,
                    "min_durasi_recovery": 243,
                    "max_durasi_recovery": 2097,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 317201,
                    "nama_posko": "POSKO ULP INOBONTO",
                    "id_regu": 18697,
                    "kode_regu": "INOBONTO",
                    "nama_regu": "INOBONTO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4602,
                    "avg_durasi_response": 2301,
                    "min_durasi_response": 1449,
                    "max_durasi_response": 3153,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9245,
                    "avg_durasi_recovery": 4622.5,
                    "min_durasi_recovery": 1354,
                    "max_durasi_recovery": 7891,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525041,
                    "nama_posko": "POSKO ULP KEBUMEN",
                    "id_regu": 18203,
                    "kode_regu": "52504F POS WADASLINTANG",
                    "nama_regu": "52504F POS WADASLINTANG",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13381,
                    "avg_durasi_response": 955.7857142857143,
                    "min_durasi_response": 517,
                    "max_durasi_response": 2082,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6880,
                    "avg_durasi_recovery": 491.42857142857144,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 744,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514033,
                    "nama_posko": "POSKO ULP TULUNGAGUNG",
                    "id_regu": 17218,
                    "kode_regu": "TGL.MS8",
                    "nama_regu": "TGL.MS8",
                    "total": 30,
                    "total_selesai": 30,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672713994,
                    "avg_durasi_response": 55757133.13333333,
                    "min_durasi_response": 680,
                    "max_durasi_response": 1672679997,
                    "total_dibawah_sla_response": 29,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36892353,
                    "avg_durasi_recovery": 1229745.1,
                    "min_durasi_recovery": 230,
                    "max_durasi_recovery": 36527895,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 132251,
                    "nama_posko": "POSKO ULP SIMPANG EMPAT",
                    "id_regu": 21789,
                    "kode_regu": "KINALI",
                    "nama_regu": "KINALI",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672687900,
                    "avg_durasi_response": 418171975,
                    "min_durasi_response": 1091,
                    "max_durasi_response": 1672683012,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4205,
                    "avg_durasi_recovery": 1051.25,
                    "min_durasi_recovery": 238,
                    "max_durasi_recovery": 1690,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515432,
                    "nama_posko": "POSKO ULP TRENGGALEK",
                    "id_regu": 25205,
                    "kode_regu": "TRENGGALEK PANGGUL",
                    "nama_regu": "TRENGGALEK PANGGUL",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8799,
                    "avg_durasi_response": 1759.8,
                    "min_durasi_response": 1338,
                    "max_durasi_response": 2382,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8513,
                    "avg_durasi_recovery": 1702.6,
                    "min_durasi_recovery": 1115,
                    "max_durasi_recovery": 1979,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181101,
                    "nama_posko": "POSKO ULP PEKANBARU KOTA TIMUR",
                    "id_regu": 37738,
                    "kode_regu": "Dirgantar1",
                    "nama_regu": "Dirgantar1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17464,
                    "avg_durasi_response": 1940.4444444444443,
                    "min_durasi_response": 859,
                    "max_durasi_response": 3671,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7587,
                    "avg_durasi_recovery": 843,
                    "min_durasi_recovery": 456,
                    "max_durasi_recovery": 1213,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173001,
                    "nama_posko": "POSKO ULP BUMI ABUNG",
                    "id_regu": 25336,
                    "kode_regu": "PROPAU",
                    "nama_regu": "PROPAU",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17117,
                    "avg_durasi_response": 1711.7,
                    "min_durasi_response": 800,
                    "max_durasi_response": 3543,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12960,
                    "avg_durasi_recovery": 1296,
                    "min_durasi_recovery": 682,
                    "max_durasi_recovery": 2097,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532771,
                    "nama_posko": "POSKO ULP PAMEUNGPEUK",
                    "id_regu": 18904,
                    "kode_regu": "BUNGBULANG 5.2",
                    "nama_regu": "BUNGBULANG 5.2",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672676563,
                    "avg_durasi_response": 185852951.44444445,
                    "min_durasi_response": 247,
                    "max_durasi_response": 1672674296,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36516001,
                    "avg_durasi_recovery": 4057333.4444444445,
                    "min_durasi_recovery": 197,
                    "max_durasi_recovery": 36513391,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 143501,
                    "nama_posko": "POSKO ULP BULIAN",
                    "id_regu": 37384,
                    "kode_regu": "POSKO BAHAR 1",
                    "nama_regu": "POSKO BAHAR 1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1442,
                    "avg_durasi_response": 1442,
                    "min_durasi_response": 1442,
                    "max_durasi_response": 1442,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 781,
                    "avg_durasi_recovery": 781,
                    "min_durasi_recovery": 781,
                    "max_durasi_recovery": 781,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323301,
                    "nama_posko": "POSKO ULP BENU BENUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 624,
                    "avg_durasi_response": 624,
                    "min_durasi_response": 624,
                    "max_durasi_response": 624,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 68,
                    "avg_durasi_recovery": 68,
                    "min_durasi_recovery": 68,
                    "max_durasi_recovery": 68,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518022,
                    "nama_posko": "POSKO ULP TUBAN",
                    "id_regu": 16945,
                    "kode_regu": "TUBAN MS1",
                    "nama_regu": "TUBAN MS1",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43916,
                    "avg_durasi_response": 2439.777777777778,
                    "min_durasi_response": 1386,
                    "max_durasi_response": 5014,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109560306,
                    "avg_durasi_recovery": 6086683.666666667,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 36517471,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 516011,
                    "nama_posko": "POSKO ULP JEMBER KOTA",
                    "id_regu": 17311,
                    "kode_regu": "JBR.ULC1",
                    "nama_regu": "JBR.ULC1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13579,
                    "avg_durasi_response": 1508.7777777777778,
                    "min_durasi_response": 719,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36521065,
                    "avg_durasi_recovery": 4057896.111111111,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 36519105,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 125122,
                    "nama_posko": "POSKO ULP AEK KANOPAN",
                    "id_regu": 21838,
                    "kode_regu": "YANTEKAEKKANOPAN2",
                    "nama_regu": "YANTEKAEKKANOPAN2",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1166,
                    "avg_durasi_response": 291.5,
                    "min_durasi_response": 258,
                    "max_durasi_response": 359,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1241,
                    "avg_durasi_recovery": 310.25,
                    "min_durasi_recovery": 173,
                    "max_durasi_recovery": 461,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131081,
                    "nama_posko": "POSKO ULP BALAI SELASA",
                    "id_regu": 21714,
                    "kode_regu": "AIR HAJI",
                    "nama_regu": "AIR HAJI",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4820,
                    "avg_durasi_response": 964,
                    "min_durasi_response": 345,
                    "max_durasi_response": 1514,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8132,
                    "avg_durasi_recovery": 1626.4,
                    "min_durasi_recovery": 625,
                    "max_durasi_recovery": 2619,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224001,
                    "nama_posko": "POSKO ULP PALANGKARAYA TIMUR",
                    "id_regu": 21104,
                    "kode_regu": "TIMUR 11.2",
                    "nama_regu": "TIMUR 11.2",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21186,
                    "avg_durasi_response": 1629.6923076923076,
                    "min_durasi_response": 865,
                    "max_durasi_response": 2678,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516451,
                    "avg_durasi_recovery": 2808957.769230769,
                    "min_durasi_recovery": 417,
                    "max_durasi_recovery": 36506736,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 543801,
                    "nama_posko": "POSKO BINTARO",
                    "id_regu": 15097,
                    "kode_regu": "ULC CILEDUG3",
                    "nama_regu": "ULC CILEDUG3",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18730,
                    "avg_durasi_response": 4682.5,
                    "min_durasi_response": 2508,
                    "max_durasi_response": 9463,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73097406,
                    "avg_durasi_recovery": 18274351.5,
                    "min_durasi_recovery": 806,
                    "max_durasi_recovery": 36549625,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 182501,
                    "nama_posko": "POSKO ULP DUMAI KOTA",
                    "id_regu": 26725,
                    "kode_regu": "POSKORPT2",
                    "nama_regu": "POSKORPT2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672678920,
                    "avg_durasi_response": 152061720,
                    "min_durasi_response": 515,
                    "max_durasi_response": 1672667733,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36505604,
                    "avg_durasi_recovery": 3318691.272727273,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 36499288,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535341,
                    "nama_posko": "POSKO ULP BANJARAN",
                    "id_regu": 18864,
                    "kode_regu": "BANJARAN51",
                    "nama_regu": "BANJARAN51",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18105,
                    "avg_durasi_response": 952.8947368421053,
                    "min_durasi_response": 546,
                    "max_durasi_response": 1578,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11900,
                    "avg_durasi_recovery": 626.3157894736842,
                    "min_durasi_recovery": 236,
                    "max_durasi_recovery": 2243,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181801,
                    "nama_posko": "POSKO ULP PANGKALAN KERINCI",
                    "id_regu": 19621,
                    "kode_regu": "ytkkerinci",
                    "nama_regu": "ytkkerinci",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5411,
                    "avg_durasi_response": 2705.5,
                    "min_durasi_response": 1369,
                    "max_durasi_response": 4042,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1892,
                    "avg_durasi_recovery": 946,
                    "min_durasi_recovery": 860,
                    "max_durasi_recovery": 1032,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521021,
                    "nama_posko": "POSKO ULP WATES",
                    "id_regu": 18308,
                    "kode_regu": "MGL.LOANO",
                    "nama_regu": "MGL.LOANO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1217,
                    "avg_durasi_response": 1217,
                    "min_durasi_response": 1217,
                    "max_durasi_response": 1217,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 930,
                    "avg_durasi_recovery": 930,
                    "min_durasi_recovery": 930,
                    "max_durasi_recovery": 930,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323201,
                    "nama_posko": "POSKO ULP WUA WUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42389,
                    "avg_durasi_response": 1926.7727272727273,
                    "min_durasi_response": 410,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36568274,
                    "avg_durasi_recovery": 1662194.2727272727,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 36563897,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536811,
                    "nama_posko": "POSKO ULP MANDE",
                    "id_regu": 32930,
                    "kode_regu": "CIRANJANG.51",
                    "nama_regu": "CIRANJANG.51",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8882,
                    "avg_durasi_response": 888.2,
                    "min_durasi_response": 275,
                    "max_durasi_response": 1700,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5931,
                    "avg_durasi_recovery": 593.1,
                    "min_durasi_recovery": 295,
                    "max_durasi_recovery": 900,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172401,
                    "nama_posko": "POSKO ULP KOTA AGUNG",
                    "id_regu": 23769,
                    "kode_regu": "PUITIH.DOH",
                    "nama_regu": "PUITIH.DOH",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3581,
                    "avg_durasi_response": 1193.6666666666667,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1831,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5315,
                    "avg_durasi_recovery": 1771.6666666666667,
                    "min_durasi_recovery": 1261,
                    "max_durasi_recovery": 2085,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522511,
                    "nama_posko": "POSKO ULP TEGAL KOTA",
                    "id_regu": 33117,
                    "kode_regu": "52252.E",
                    "nama_regu": "52252.E",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 931,
                    "avg_durasi_response": 931,
                    "min_durasi_response": 931,
                    "max_durasi_response": 931,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 266,
                    "avg_durasi_recovery": 266,
                    "min_durasi_recovery": 266,
                    "max_durasi_recovery": 266,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "id_regu": 14319,
                    "kode_regu": "SUNTER ULC 2",
                    "nama_regu": "SUNTER ULC 2",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68919,
                    "avg_durasi_response": 2650.730769230769,
                    "min_durasi_response": 1143,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 127614,
                    "avg_durasi_recovery": 4908.2307692307695,
                    "min_durasi_recovery": 229,
                    "max_durasi_recovery": 19967,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "id_regu": 29770,
                    "kode_regu": "OESAO KJ PARITI",
                    "nama_regu": "OESAO KJ PARITI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11180,
                    "avg_durasi_response": 1597.142857142857,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2084,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8470,
                    "avg_durasi_recovery": 1210,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 1803,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513506,
                    "nama_posko": "POSKO ULP PASURUAN KOTA",
                    "id_regu": 25090,
                    "kode_regu": "KOTA11",
                    "nama_regu": "KOTA11",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17129,
                    "avg_durasi_response": 1903.2222222222222,
                    "min_durasi_response": 678,
                    "max_durasi_response": 3772,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36496861,
                    "avg_durasi_recovery": 4055206.777777778,
                    "min_durasi_recovery": 296,
                    "max_durasi_recovery": 36487127,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "id_regu": 27638,
                    "kode_regu": "14780.PULC",
                    "nama_regu": "14780.PULC",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2088,
                    "avg_durasi_response": 1044,
                    "min_durasi_response": 1004,
                    "max_durasi_response": 1084,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1230,
                    "avg_durasi_recovery": 615,
                    "min_durasi_recovery": 529,
                    "max_durasi_recovery": 701,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316301,
                    "nama_posko": "POSKO ULP KWANDANG",
                    "id_regu": 38858,
                    "kode_regu": "KWD URC1",
                    "nama_regu": "KWD URC1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4278,
                    "avg_durasi_response": 1426,
                    "min_durasi_response": 1356,
                    "max_durasi_response": 1505,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4228,
                    "avg_durasi_recovery": 1409.3333333333333,
                    "min_durasi_recovery": 1214,
                    "max_durasi_recovery": 1558,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 325401,
                    "nama_posko": "POSKO ULP TANRU TEDONG",
                    "id_regu": 33317,
                    "kode_regu": "BARRU6",
                    "nama_regu": "BARRU6",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 600,
                    "avg_durasi_response": 600,
                    "min_durasi_response": 600,
                    "max_durasi_response": 600,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 610,
                    "avg_durasi_recovery": 610,
                    "min_durasi_recovery": 610,
                    "max_durasi_recovery": 610,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328501,
                    "nama_posko": "POSKO ULP PASAR WAJO",
                    "id_regu": 22150,
                    "kode_regu": "P06.SNTPINA",
                    "nama_regu": "P06.SNTPINA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 556,
                    "avg_durasi_response": 556,
                    "min_durasi_response": 556,
                    "max_durasi_response": 556,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1679,
                    "avg_durasi_recovery": 1679,
                    "min_durasi_recovery": 1679,
                    "max_durasi_recovery": 1679,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534021,
                    "nama_posko": "POSKO ULP HAURGEULIS",
                    "id_regu": 23968,
                    "kode_regu": "BNGS5.1",
                    "nama_regu": "BNGS5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2964,
                    "avg_durasi_response": 988,
                    "min_durasi_response": 913,
                    "max_durasi_response": 1048,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1939,
                    "avg_durasi_recovery": 646.3333333333334,
                    "min_durasi_recovery": 626,
                    "max_durasi_recovery": 673,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526531,
                    "nama_posko": "POSKO ULP WONOGIRI",
                    "id_regu": 19000,
                    "kode_regu": "52060G TIRTOMOYO",
                    "nama_regu": "52060G TIRTOMOYO",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672663846,
                    "avg_durasi_response": 111510923.06666666,
                    "min_durasi_response": 845,
                    "max_durasi_response": 1672641571,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19768,
                    "avg_durasi_recovery": 1317.8666666666666,
                    "min_durasi_recovery": 560,
                    "max_durasi_recovery": 4111,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 421101,
                    "nama_posko": "POSKO ULP ABEPURA",
                    "id_regu": 39763,
                    "kode_regu": "ABE11",
                    "nama_regu": "ABE11",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25797,
                    "avg_durasi_response": 1984.3846153846155,
                    "min_durasi_response": 1127,
                    "max_durasi_response": 4048,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 95644,
                    "avg_durasi_recovery": 7357.2307692307695,
                    "min_durasi_recovery": 648,
                    "max_durasi_recovery": 33476,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 311201,
                    "nama_posko": "POSKO ULP AIRMADIDI",
                    "id_regu": 38262,
                    "kode_regu": "AIRMADIDI 10",
                    "nama_regu": "AIRMADIDI 10",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15200,
                    "avg_durasi_response": 2171.4285714285716,
                    "min_durasi_response": 757,
                    "max_durasi_response": 6671,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8014,
                    "avg_durasi_recovery": 1144.857142857143,
                    "min_durasi_recovery": 683,
                    "max_durasi_recovery": 1982,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511823,
                    "nama_posko": "POSKO ULP PORONG",
                    "id_regu": 16924,
                    "kode_regu": "PRONG.ULC1",
                    "nama_regu": "PRONG.ULC1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16761,
                    "avg_durasi_response": 1676.1,
                    "min_durasi_response": 808,
                    "max_durasi_response": 2317,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36517027,
                    "avg_durasi_recovery": 3651702.7,
                    "min_durasi_recovery": 334,
                    "max_durasi_recovery": 36505944,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 545301,
                    "nama_posko": "POSKO MARUNDA",
                    "id_regu": 13651,
                    "kode_regu": "REGU YANTEK UNGU 3",
                    "nama_regu": "REGU YANTEK UNGU 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42358,
                    "avg_durasi_response": 3025.5714285714284,
                    "min_durasi_response": 1701,
                    "max_durasi_response": 6501,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 56806,
                    "avg_durasi_recovery": 4057.5714285714284,
                    "min_durasi_recovery": 153,
                    "max_durasi_recovery": 17684,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521031,
                    "nama_posko": "POSKO ULP BANTUL",
                    "id_regu": 5131,
                    "kode_regu": "YOG.PARIS1",
                    "nama_regu": "YOG.PARIS1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672745359,
                    "avg_durasi_response": 185860595.44444445,
                    "min_durasi_response": 1557,
                    "max_durasi_response": 1672704206,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11046,
                    "avg_durasi_recovery": 1227.3333333333333,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 2385,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "id_regu": 17104,
                    "kode_regu": "SARI 13",
                    "nama_regu": "SARI 13",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672646790,
                    "avg_durasi_response": 238949541.42857143,
                    "min_durasi_response": 525,
                    "max_durasi_response": 1672641655,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 18439,
                    "avg_durasi_recovery": 2634.1428571428573,
                    "min_durasi_recovery": 220,
                    "max_durasi_recovery": 8095,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231571,
                    "nama_posko": "POSKO ULP SAMARINDA ILIR",
                    "id_regu": 33738,
                    "kode_regu": "ILIR 8.2",
                    "nama_regu": "ILIR 8.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24751,
                    "avg_durasi_response": 3535.8571428571427,
                    "min_durasi_response": 1684,
                    "max_durasi_response": 6390,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11963,
                    "avg_durasi_recovery": 1709,
                    "min_durasi_recovery": 885,
                    "max_durasi_recovery": 3000,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525031,
                    "nama_posko": "POSKO ULP GOMBONG",
                    "id_regu": 18165,
                    "kode_regu": "52503C POS AYAH",
                    "nama_regu": "52503C POS AYAH",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672688417,
                    "avg_durasi_response": 185854268.55555555,
                    "min_durasi_response": 392,
                    "max_durasi_response": 1672680878,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5164,
                    "avg_durasi_recovery": 573.7777777777778,
                    "min_durasi_recovery": 277,
                    "max_durasi_recovery": 1091,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 542301,
                    "nama_posko": "POSKO KAPUK",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1223,
                    "avg_durasi_response": 1223,
                    "min_durasi_response": 1223,
                    "max_durasi_response": 1223,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 93,
                    "avg_durasi_recovery": 93,
                    "min_durasi_recovery": 93,
                    "max_durasi_recovery": 93,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541301,
                    "nama_posko": "POSKO CEMPAKA PUTIH",
                    "id_regu": 14218,
                    "kode_regu": "PUTIH2",
                    "nama_regu": "PUTIH2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29997,
                    "avg_durasi_response": 1999.8,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 5251,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36520613,
                    "avg_durasi_recovery": 2434707.533333333,
                    "min_durasi_recovery": 95,
                    "max_durasi_recovery": 36509095,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 525531,
                    "nama_posko": "POSKO ULP PURWODADI",
                    "id_regu": 18192,
                    "kode_regu": "YANGU 01 ( B )",
                    "nama_regu": "YANGU 01 ( B )",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17455,
                    "avg_durasi_response": 1745.5,
                    "min_durasi_response": 639,
                    "max_durasi_response": 2321,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9931,
                    "avg_durasi_recovery": 993.1,
                    "min_durasi_recovery": 216,
                    "max_durasi_recovery": 1983,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "id_regu": 11002,
                    "kode_regu": "MENTENG ULC 03",
                    "nama_regu": "MENTENG ULC 03",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70912,
                    "avg_durasi_response": 8864,
                    "min_durasi_response": 556,
                    "max_durasi_response": 62426,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3234,
                    "avg_durasi_recovery": 404.25,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 1295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522071,
                    "nama_posko": "POSKO ULP WANGON",
                    "id_regu": 26521,
                    "kode_regu": "REGU LUMBIR 2",
                    "nama_regu": "REGU LUMBIR 2",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9069,
                    "avg_durasi_response": 1813.8,
                    "min_durasi_response": 846,
                    "max_durasi_response": 3279,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31457,
                    "avg_durasi_recovery": 6291.4,
                    "min_durasi_recovery": 1214,
                    "max_durasi_recovery": 20871,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536111,
                    "nama_posko": "POSKO ULP SUKABUMI KOTA",
                    "id_regu": 18793,
                    "kode_regu": "SKBMKOTA 51",
                    "nama_regu": "SKBMKOTA 51",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672660402,
                    "avg_durasi_response": 72724365.30434783,
                    "min_durasi_response": 570,
                    "max_durasi_response": 1672642433,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36530574,
                    "avg_durasi_recovery": 1588285.8260869565,
                    "min_durasi_recovery": 397,
                    "max_durasi_recovery": 36503469,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 211011,
                    "nama_posko": "POSKO ULP SIANTAN",
                    "id_regu": 34176,
                    "kode_regu": "JUNGKAT",
                    "nama_regu": "JUNGKAT",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2949,
                    "avg_durasi_response": 983,
                    "min_durasi_response": 686,
                    "max_durasi_response": 1353,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2405,
                    "avg_durasi_recovery": 801.6666666666666,
                    "min_durasi_recovery": 188,
                    "max_durasi_recovery": 1797,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443301,
                    "nama_posko": "POSKO ULP WOHA",
                    "id_regu": 29044,
                    "kode_regu": "SAMPUNGU1",
                    "nama_regu": "SAMPUNGU1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 420,
                    "avg_durasi_response": 420,
                    "min_durasi_response": 420,
                    "max_durasi_response": 420,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 351,
                    "avg_durasi_recovery": 351,
                    "min_durasi_recovery": 351,
                    "max_durasi_recovery": 351,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514557,
                    "nama_posko": "POSKO ULP PLOSO MJK",
                    "id_regu": 17112,
                    "kode_regu": "MJKKT.ULC2",
                    "nama_regu": "MJKKT.ULC2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672681603,
                    "avg_durasi_response": 139390133.58333334,
                    "min_durasi_response": 254,
                    "max_durasi_response": 1672676310,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 23450,
                    "avg_durasi_recovery": 1954.1666666666667,
                    "min_durasi_recovery": 134,
                    "max_durasi_recovery": 10742,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521531,
                    "nama_posko": "POSKO ULP KUTOARJO",
                    "id_regu": 18325,
                    "kode_regu": "MGL.KETAWANG",
                    "nama_regu": "MGL.KETAWANG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5366,
                    "avg_durasi_response": 1341.5,
                    "min_durasi_response": 1186,
                    "max_durasi_response": 1466,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2737,
                    "avg_durasi_recovery": 684.25,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 1014,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 427201,
                    "nama_posko": "POSKO ULP ENAROTALI",
                    "id_regu": 39817,
                    "kode_regu": "PANIAI11",
                    "nama_regu": "PANIAI11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15283,
                    "avg_durasi_response": 3820.75,
                    "min_durasi_response": 1520,
                    "max_durasi_response": 9276,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 490,
                    "avg_durasi_recovery": 122.5,
                    "min_durasi_recovery": 51,
                    "max_durasi_recovery": 257,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 433801,
                    "nama_posko": "POSKO ULP SUMBA BARAT DAYA",
                    "id_regu": 38843,
                    "kode_regu": "SJ.UNIT4",
                    "nama_regu": "SJ.UNIT4",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1981,
                    "avg_durasi_response": 1981,
                    "min_durasi_response": 1981,
                    "max_durasi_response": 1981,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 983,
                    "avg_durasi_recovery": 983,
                    "min_durasi_recovery": 983,
                    "max_durasi_recovery": 983,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "id_regu": 13699,
                    "kode_regu": "CRCSULC 2",
                    "nama_regu": "CRCSULC 2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30862,
                    "avg_durasi_response": 2057.4666666666667,
                    "min_durasi_response": 824,
                    "max_durasi_response": 7918,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14716,
                    "avg_durasi_recovery": 981.0666666666667,
                    "min_durasi_recovery": 92,
                    "max_durasi_recovery": 2239,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511423,
                    "nama_posko": "POSKO ULP NGAGEL",
                    "id_regu": 17005,
                    "kode_regu": "NGGL 13",
                    "nama_regu": "NGGL 13",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27601,
                    "avg_durasi_response": 3066.777777777778,
                    "min_durasi_response": 1403,
                    "max_durasi_response": 6897,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 25322,
                    "avg_durasi_recovery": 2813.5555555555557,
                    "min_durasi_recovery": 662,
                    "max_durasi_recovery": 6382,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431851,
                    "nama_posko": "POSKO ULP SABU RAIJUA",
                    "id_regu": 29778,
                    "kode_regu": "OESAO SR. SEBA",
                    "nama_regu": "OESAO SR. SEBA",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5722,
                    "avg_durasi_response": 1144.4,
                    "min_durasi_response": 971,
                    "max_durasi_response": 1306,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4641,
                    "avg_durasi_recovery": 928.2,
                    "min_durasi_recovery": 246,
                    "max_durasi_recovery": 1409,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173001,
                    "nama_posko": "POSKO ULP BUMI ABUNG",
                    "id_regu": 25336,
                    "kode_regu": "PROPAU",
                    "nama_regu": "PROPAU",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17117,
                    "avg_durasi_response": 1711.7,
                    "min_durasi_response": 800,
                    "max_durasi_response": 3543,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12960,
                    "avg_durasi_recovery": 1296,
                    "min_durasi_recovery": 682,
                    "max_durasi_recovery": 2097,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511622,
                    "nama_posko": "POSKO ULP KARANG PILANG",
                    "id_regu": 37676,
                    "kode_regu": "511611.COMMANDCENTER",
                    "nama_regu": "511611.COMMANDCENTER",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6490,
                    "avg_durasi_response": 649,
                    "min_durasi_response": 399,
                    "max_durasi_response": 1182,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5704,
                    "avg_durasi_recovery": 570.4,
                    "min_durasi_recovery": 150,
                    "max_durasi_recovery": 966,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521051,
                    "nama_posko": "POSKO ULP WONOSARI",
                    "id_regu": 13427,
                    "kode_regu": "YOG.GUNUNG 1",
                    "nama_regu": "YOG.GUNUNG 1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672728284,
                    "avg_durasi_response": 88038330.73684211,
                    "min_durasi_response": 724,
                    "max_durasi_response": 1672667319,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 25045,
                    "avg_durasi_recovery": 1318.157894736842,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 3080,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224401,
                    "nama_posko": "POSKO ULP SAMPIT",
                    "id_regu": 30278,
                    "kode_regu": "TBG SANGAI 11.1",
                    "nama_regu": "TBG SANGAI 11.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2837,
                    "avg_durasi_response": 945.6666666666666,
                    "min_durasi_response": 839,
                    "max_durasi_response": 1076,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3415,
                    "avg_durasi_recovery": 1138.3333333333333,
                    "min_durasi_recovery": 949,
                    "max_durasi_recovery": 1266,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552304,
                    "nama_posko": "POSKO ULP KARANGASEM",
                    "id_regu": 13078,
                    "kode_regu": "KRS-285",
                    "nama_regu": "KRS-285",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719950,
                    "avg_durasi_response": 128670765.38461539,
                    "min_durasi_response": 1254,
                    "max_durasi_response": 1672691013,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36772383,
                    "avg_durasi_recovery": 2828644.846153846,
                    "min_durasi_recovery": 946,
                    "max_durasi_recovery": 36492631,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "id_regu": 11002,
                    "kode_regu": "MENTENG ULC 03",
                    "nama_regu": "MENTENG ULC 03",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70912,
                    "avg_durasi_response": 8864,
                    "min_durasi_response": 556,
                    "max_durasi_response": 62426,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3234,
                    "avg_durasi_recovery": 404.25,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 1295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543301,
                    "nama_posko": "POSKO KEBON JERUK",
                    "id_regu": 14336,
                    "kode_regu": "KBRUK_ULC1",
                    "nama_regu": "KBRUK_ULC1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686723,
                    "avg_durasi_response": 128668209.46153846,
                    "min_durasi_response": 993,
                    "max_durasi_response": 1672664087,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10764,
                    "avg_durasi_recovery": 828,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 1982,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "id_regu": 35297,
                    "kode_regu": "PKLSUSU27",
                    "nama_regu": "PKLSUSU27",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 517,
                    "avg_durasi_response": 517,
                    "min_durasi_response": 517,
                    "max_durasi_response": 517,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 342,
                    "avg_durasi_recovery": 342,
                    "min_durasi_recovery": 342,
                    "max_durasi_recovery": 342,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522601,
                    "nama_posko": "POSKO ULP RANDUDONGKAL",
                    "id_regu": 28797,
                    "kode_regu": "52260.F",
                    "nama_regu": "52260.F",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5366,
                    "avg_durasi_response": 1341.5,
                    "min_durasi_response": 986,
                    "max_durasi_response": 1932,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1775,
                    "avg_durasi_recovery": 443.75,
                    "min_durasi_recovery": 275,
                    "max_durasi_recovery": 546,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329101,
                    "nama_posko": "POSKO ULP MANAKARRA",
                    "id_regu": 22263,
                    "kode_regu": "TOABO 11",
                    "nama_regu": "TOABO 11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2294,
                    "avg_durasi_response": 573.5,
                    "min_durasi_response": 489,
                    "max_durasi_response": 648,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3954,
                    "avg_durasi_recovery": 988.5,
                    "min_durasi_recovery": 706,
                    "max_durasi_recovery": 1215,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523051,
                    "nama_posko": "POSKO ULP KENDAL",
                    "id_regu": 18318,
                    "kode_regu": "52305C",
                    "nama_regu": "52305C",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46284,
                    "avg_durasi_response": 3306,
                    "min_durasi_response": 1922,
                    "max_durasi_response": 6573,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36525665,
                    "avg_durasi_recovery": 2608976.0714285714,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 36510451,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 522041,
                    "nama_posko": "POSKO ULP BANJARNEGARA",
                    "id_regu": 26461,
                    "kode_regu": "BJRNEGARA",
                    "nama_regu": "BJRNEGARA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2814,
                    "avg_durasi_response": 1407,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 1684,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2173,
                    "avg_durasi_recovery": 1086.5,
                    "min_durasi_recovery": 752,
                    "max_durasi_recovery": 1421,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 415201,
                    "nama_posko": "POSKO ULP JAILOLO",
                    "id_regu": 31016,
                    "kode_regu": "MOBIL JAILOLO 5.1",
                    "nama_regu": "MOBIL JAILOLO 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6464,
                    "avg_durasi_response": 2154.6666666666665,
                    "min_durasi_response": 1160,
                    "max_durasi_response": 3673,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8026,
                    "avg_durasi_recovery": 2675.3333333333335,
                    "min_durasi_recovery": 2111,
                    "max_durasi_recovery": 3658,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526541,
                    "nama_posko": "POSKO ULP JATISRONO",
                    "id_regu": 18976,
                    "kode_regu": "5113 NGADIROJO",
                    "nama_regu": "5113 NGADIROJO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2152,
                    "avg_durasi_response": 2152,
                    "min_durasi_response": 2152,
                    "max_durasi_response": 2152,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1916,
                    "avg_durasi_recovery": 1916,
                    "min_durasi_recovery": 1916,
                    "max_durasi_recovery": 1916,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552304,
                    "nama_posko": "POSKO ULP KARANGASEM",
                    "id_regu": 13078,
                    "kode_regu": "KRS-285",
                    "nama_regu": "KRS-285",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719950,
                    "avg_durasi_response": 128670765.38461539,
                    "min_durasi_response": 1254,
                    "max_durasi_response": 1672691013,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36772383,
                    "avg_durasi_recovery": 2828644.846153846,
                    "min_durasi_recovery": 946,
                    "max_durasi_recovery": 36492631,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 131061,
                    "nama_posko": "POSKO ULP SICINCIN",
                    "id_regu": 29960,
                    "kode_regu": "AMPALU 2",
                    "nama_regu": "AMPALU 2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5825,
                    "avg_durasi_response": 832.1428571428571,
                    "min_durasi_response": 717,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9582,
                    "avg_durasi_recovery": 1368.857142857143,
                    "min_durasi_recovery": 1093,
                    "max_durasi_recovery": 1543,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 116601,
                    "nama_posko": "POSKO ULP SIGLI",
                    "id_regu": 25219,
                    "kode_regu": "SIGLI KOTA 10.2",
                    "nama_regu": "SIGLI KOTA 10.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1236,
                    "avg_durasi_response": 1236,
                    "min_durasi_response": 1236,
                    "max_durasi_response": 1236,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 559,
                    "avg_durasi_recovery": 559,
                    "min_durasi_recovery": 559,
                    "max_durasi_recovery": 559,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 128011,
                    "nama_posko": "POSKO ULP MEDAN TIMUR",
                    "id_regu": 17504,
                    "kode_regu": "Mobile Timur 6",
                    "nama_regu": "Mobile Timur 6",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23619,
                    "avg_durasi_response": 1026.9130434782608,
                    "min_durasi_response": 319,
                    "max_durasi_response": 2249,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36544803,
                    "avg_durasi_recovery": 1588904.4782608696,
                    "min_durasi_recovery": 167,
                    "max_durasi_recovery": 36520597,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 121177,
                    "nama_posko": "POSKO ULP TANAH JAWA",
                    "id_regu": 21277,
                    "kode_regu": "JAWA6",
                    "nama_regu": "JAWA6",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 628,
                    "avg_durasi_response": 628,
                    "min_durasi_response": 628,
                    "max_durasi_response": 628,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 478,
                    "avg_durasi_recovery": 478,
                    "min_durasi_recovery": 478,
                    "max_durasi_recovery": 478,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525531,
                    "nama_posko": "POSKO ULP PURWODADI",
                    "id_regu": 18192,
                    "kode_regu": "YANGU 01 ( B )",
                    "nama_regu": "YANGU 01 ( B )",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17455,
                    "avg_durasi_response": 1745.5,
                    "min_durasi_response": 639,
                    "max_durasi_response": 2321,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9931,
                    "avg_durasi_recovery": 993.1,
                    "min_durasi_recovery": 216,
                    "max_durasi_recovery": 1983,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566501,
                    "nama_posko": "POSKO SEPATAN",
                    "id_regu": 16266,
                    "kode_regu": "SEPATAN 1",
                    "nama_regu": "SEPATAN 1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672698542,
                    "avg_durasi_response": 128669118.61538461,
                    "min_durasi_response": 746,
                    "max_durasi_response": 1672678602,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109635640,
                    "avg_durasi_recovery": 8433510.76923077,
                    "min_durasi_recovery": 537,
                    "max_durasi_recovery": 36527689,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 524541,
                    "nama_posko": "POSKO ULP WIRADESA",
                    "id_regu": 18140,
                    "kode_regu": "52454A",
                    "nama_regu": "52454A",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 35804,
                    "avg_durasi_response": 2754.153846153846,
                    "min_durasi_response": 780,
                    "max_durasi_response": 7679,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12045,
                    "avg_durasi_recovery": 926.5384615384615,
                    "min_durasi_recovery": 259,
                    "max_durasi_recovery": 4267,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521531,
                    "nama_posko": "POSKO ULP KUTOARJO",
                    "id_regu": 18325,
                    "kode_regu": "MGL.KETAWANG",
                    "nama_regu": "MGL.KETAWANG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5366,
                    "avg_durasi_response": 1341.5,
                    "min_durasi_response": 1186,
                    "max_durasi_response": 1466,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2737,
                    "avg_durasi_recovery": 684.25,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 1014,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 129071,
                    "nama_posko": "POSKO ULP PANGURURAN",
                    "id_regu": 21323,
                    "kode_regu": "PANGURURAN5",
                    "nama_regu": "PANGURURAN5",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1417,
                    "avg_durasi_response": 472.3333333333333,
                    "min_durasi_response": 372,
                    "max_durasi_response": 571,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1435,
                    "avg_durasi_recovery": 478.3333333333333,
                    "min_durasi_recovery": 211,
                    "max_durasi_recovery": 918,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 129061,
                    "nama_posko": "POSKO ULP PANCURBATU",
                    "id_regu": 17692,
                    "kode_regu": "BATU.5.1",
                    "nama_regu": "BATU.5.1",
                    "total": 38,
                    "total_selesai": 38,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15319,
                    "avg_durasi_response": 403.13157894736844,
                    "min_durasi_response": 172,
                    "max_durasi_response": 1186,
                    "total_dibawah_sla_response": 38,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 24905,
                    "avg_durasi_recovery": 655.3947368421053,
                    "min_durasi_recovery": 132,
                    "max_durasi_recovery": 4153,
                    "total_dibawah_sla_recovery": 38,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328101,
                    "nama_posko": "POSKO ULP KOTA BAU BAU",
                    "id_regu": 32220,
                    "kode_regu": "B1.HARBBK",
                    "nama_regu": "B1.HARBBK",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30232,
                    "avg_durasi_response": 2015.4666666666667,
                    "min_durasi_response": 387,
                    "max_durasi_response": 5049,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10923,
                    "avg_durasi_recovery": 728.2,
                    "min_durasi_recovery": 114,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517102,
                    "nama_posko": "POSKO ULP SUMENEP",
                    "id_regu": 17157,
                    "kode_regu": "SMNP.MS2",
                    "nama_regu": "SMNP.MS2",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68037,
                    "avg_durasi_response": 1744.5384615384614,
                    "min_durasi_response": 494,
                    "max_durasi_response": 4903,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 184383219,
                    "avg_durasi_recovery": 4727774.846153846,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 36499909,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 173001,
                    "nama_posko": "POSKO ULP BUMI ABUNG",
                    "id_regu": 25336,
                    "kode_regu": "PROPAU",
                    "nama_regu": "PROPAU",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17117,
                    "avg_durasi_response": 1711.7,
                    "min_durasi_response": 800,
                    "max_durasi_response": 3543,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12960,
                    "avg_durasi_recovery": 1296,
                    "min_durasi_recovery": 682,
                    "max_durasi_recovery": 2097,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566101,
                    "nama_posko": "POSKO CIKOKOL",
                    "id_regu": 16316,
                    "kode_regu": "ULCCIKOKOL03",
                    "nama_regu": "ULCCIKOKOL03",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22918,
                    "avg_durasi_response": 2291.8,
                    "min_durasi_response": 183,
                    "max_durasi_response": 4611,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36515096,
                    "avg_durasi_recovery": 3651509.6,
                    "min_durasi_recovery": 102,
                    "max_durasi_recovery": 36491583,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535111,
                    "nama_posko": "POSKO ULP SUMEDANG KOTA",
                    "id_regu": 19161,
                    "kode_regu": "SUMEDANG KOTA 5.1",
                    "nama_regu": "SUMEDANG KOTA 5.1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18224,
                    "avg_durasi_response": 959.1578947368421,
                    "min_durasi_response": 469,
                    "max_durasi_response": 1568,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10330,
                    "avg_durasi_recovery": 543.6842105263158,
                    "min_durasi_recovery": 337,
                    "max_durasi_recovery": 1036,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134531,
                    "nama_posko": "POSKO ULP LIMA PULUH KOTA",
                    "id_regu": 21744,
                    "kode_regu": "PANGKALAN",
                    "nama_regu": "PANGKALAN",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8594,
                    "avg_durasi_response": 1718.8,
                    "min_durasi_response": 955,
                    "max_durasi_response": 2103,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5331,
                    "avg_durasi_recovery": 1066.2,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 1491,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516033,
                    "nama_posko": "POSKO ULP KALISAT",
                    "id_regu": 17363,
                    "kode_regu": "KLSAT.ULC2",
                    "nama_regu": "KLSAT.ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4862,
                    "avg_durasi_response": 810.3333333333334,
                    "min_durasi_response": 668,
                    "max_durasi_response": 928,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2293,
                    "avg_durasi_recovery": 382.1666666666667,
                    "min_durasi_recovery": 226,
                    "max_durasi_recovery": 550,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221601,
                    "nama_posko": "POSKO ULP GAMBUT",
                    "id_regu": 6204,
                    "kode_regu": "REGU RAYON GAMBUT",
                    "nama_regu": "REGU RAYON GAMBUT",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1407,
                    "avg_durasi_response": 1407,
                    "min_durasi_response": 1407,
                    "max_durasi_response": 1407,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 654,
                    "avg_durasi_recovery": 654,
                    "min_durasi_recovery": 654,
                    "max_durasi_recovery": 654,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149301,
                    "nama_posko": "POSKO ULP TUGU MULYO",
                    "id_regu": 27091,
                    "kode_regu": "REGU GANGGUAN TUGU MULYO",
                    "nama_regu": "REGU GANGGUAN TUGU MULYO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672667997,
                    "avg_durasi_response": 836333998.5,
                    "min_durasi_response": 1345,
                    "max_durasi_response": 1672666652,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2263,
                    "avg_durasi_recovery": 1131.5,
                    "min_durasi_recovery": 1025,
                    "max_durasi_recovery": 1238,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329201,
                    "nama_posko": "POSKO ULP PASANGKAYU",
                    "id_regu": 22290,
                    "kode_regu": "PASANGKAYU11",
                    "nama_regu": "PASANGKAYU11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3749,
                    "avg_durasi_response": 937.25,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1331,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4600,
                    "avg_durasi_recovery": 1150,
                    "min_durasi_recovery": 394,
                    "max_durasi_recovery": 1812,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231561,
                    "nama_posko": "POSKO ULP SAMARINDA ULU",
                    "id_regu": 33723,
                    "kode_regu": "KOTA 8.2",
                    "nama_regu": "KOTA 8.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672691211,
                    "avg_durasi_response": 1672691211,
                    "min_durasi_response": 1672691211,
                    "max_durasi_response": 1672691211,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36496476,
                    "avg_durasi_recovery": 36496476,
                    "min_durasi_recovery": 36496476,
                    "max_durasi_recovery": 36496476,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 538511,
                    "nama_posko": "POSKO ULP LEUWILIANG",
                    "id_regu": 18918,
                    "kode_regu": "LEUWILIANG 52",
                    "nama_regu": "LEUWILIANG 52",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2270,
                    "avg_durasi_response": 2270,
                    "min_durasi_response": 2270,
                    "max_durasi_response": 2270,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1615,
                    "avg_durasi_recovery": 1615,
                    "min_durasi_recovery": 1615,
                    "max_durasi_recovery": 1615,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511423,
                    "nama_posko": "POSKO ULP NGAGEL",
                    "id_regu": 17005,
                    "kode_regu": "NGGL 13",
                    "nama_regu": "NGGL 13",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27601,
                    "avg_durasi_response": 3066.777777777778,
                    "min_durasi_response": 1403,
                    "max_durasi_response": 6897,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 25322,
                    "avg_durasi_recovery": 2813.5555555555557,
                    "min_durasi_recovery": 662,
                    "max_durasi_recovery": 6382,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521091,
                    "nama_posko": "POSKO ULP YOGYAKARTA KOTA",
                    "id_regu": 37424,
                    "kode_regu": "YANDAL JOGJA 11",
                    "nama_regu": "YANDAL JOGJA 11",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52575,
                    "avg_durasi_response": 3755.3571428571427,
                    "min_durasi_response": 1686,
                    "max_durasi_response": 6295,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17872,
                    "avg_durasi_recovery": 1276.5714285714287,
                    "min_durasi_recovery": 606,
                    "max_durasi_recovery": 2726,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441301,
                    "nama_posko": "POSKO ULP TANJUNG",
                    "id_regu": 28376,
                    "kode_regu": "44130.GILIAIR",
                    "nama_regu": "44130.GILIAIR",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1383,
                    "avg_durasi_response": 1383,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1383,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 594,
                    "avg_durasi_recovery": 594,
                    "min_durasi_recovery": 594,
                    "max_durasi_recovery": 594,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 545301,
                    "nama_posko": "POSKO MARUNDA",
                    "id_regu": 13651,
                    "kode_regu": "REGU YANTEK UNGU 3",
                    "nama_regu": "REGU YANTEK UNGU 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42358,
                    "avg_durasi_response": 3025.5714285714284,
                    "min_durasi_response": 1701,
                    "max_durasi_response": 6501,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 56806,
                    "avg_durasi_recovery": 4057.5714285714284,
                    "min_durasi_recovery": 153,
                    "max_durasi_recovery": 17684,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328101,
                    "nama_posko": "POSKO ULP KOTA BAU BAU",
                    "id_regu": 32220,
                    "kode_regu": "B1.HARBBK",
                    "nama_regu": "B1.HARBBK",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30232,
                    "avg_durasi_response": 2015.4666666666667,
                    "min_durasi_response": 387,
                    "max_durasi_response": 5049,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10923,
                    "avg_durasi_recovery": 728.2,
                    "min_durasi_recovery": 114,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225301,
                    "nama_posko": "POSKO ULP TAMIYANG LAYANG",
                    "id_regu": 21560,
                    "kode_regu": "TAMIYANG11",
                    "nama_regu": "TAMIYANG11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1547,
                    "avg_durasi_response": 1547,
                    "min_durasi_response": 1547,
                    "max_durasi_response": 1547,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 234,
                    "avg_durasi_recovery": 234,
                    "min_durasi_recovery": 234,
                    "max_durasi_recovery": 234,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184301,
                    "nama_posko": "POSKO ULP KUALA ENOK",
                    "id_regu": 20298,
                    "kode_regu": "KUALA ENOK",
                    "nama_regu": "KUALA ENOK",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1311,
                    "avg_durasi_response": 1311,
                    "min_durasi_response": 1311,
                    "max_durasi_response": 1311,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 437,
                    "avg_durasi_recovery": 437,
                    "min_durasi_recovery": 437,
                    "max_durasi_recovery": 437,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520581,
                    "nama_posko": "POSKO ULP SRAGEN",
                    "id_regu": 28737,
                    "kode_regu": "SKA 58 URC2 kota",
                    "nama_regu": "SKA 58 URC2 kota",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5540,
                    "avg_durasi_response": 923.3333333333334,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1421,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36511972,
                    "avg_durasi_recovery": 6085328.666666667,
                    "min_durasi_recovery": 877,
                    "max_durasi_recovery": 36506731,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 537421,
                    "nama_posko": "POSKO ULP MUSTIKA JAYA",
                    "id_regu": 26779,
                    "kode_regu": "MUSTIKA 53",
                    "nama_regu": "MUSTIKA 53",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23285,
                    "avg_durasi_response": 1012.3913043478261,
                    "min_durasi_response": 626,
                    "max_durasi_response": 2348,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 218247,
                    "avg_durasi_recovery": 9489,
                    "min_durasi_recovery": 201,
                    "max_durasi_recovery": 87935,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 133351,
                    "nama_posko": "POSKO ULP MUARA LABUH",
                    "id_regu": 21754,
                    "kode_regu": "LUBUKMALAKO",
                    "nama_regu": "LUBUKMALAKO",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4127,
                    "avg_durasi_response": 1375.6666666666667,
                    "min_durasi_response": 1300,
                    "max_durasi_response": 1516,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5392,
                    "avg_durasi_recovery": 1797.3333333333333,
                    "min_durasi_recovery": 1347,
                    "max_durasi_recovery": 2115,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538711,
                    "nama_posko": "POSKO ULP DEPOK KOTA",
                    "id_regu": 31317,
                    "kode_regu": "MARGONDA 51",
                    "nama_regu": "MARGONDA 51",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706640,
                    "avg_durasi_response": 139392220,
                    "min_durasi_response": 1423,
                    "max_durasi_response": 1672684931,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 20353,
                    "avg_durasi_recovery": 1696.0833333333333,
                    "min_durasi_recovery": 373,
                    "max_durasi_recovery": 3373,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522051,
                    "nama_posko": "POSKO ULP WONOSOBO",
                    "id_regu": 26437,
                    "kode_regu": "BATUR2",
                    "nama_regu": "BATUR2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5071,
                    "avg_durasi_response": 1690.3333333333333,
                    "min_durasi_response": 1320,
                    "max_durasi_response": 2288,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3086,
                    "avg_durasi_recovery": 1028.6666666666667,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 1415,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 183011,
                    "nama_posko": "POSKO ULP BINTAN CENTER",
                    "id_regu": 32536,
                    "kode_regu": "HPRBC03",
                    "nama_regu": "HPRBC03",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 884,
                    "avg_durasi_response": 884,
                    "min_durasi_response": 884,
                    "max_durasi_response": 884,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 370,
                    "avg_durasi_recovery": 370,
                    "min_durasi_recovery": 370,
                    "max_durasi_recovery": 370,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515011,
                    "nama_posko": "POSKO ULP MADIUN KOTA",
                    "id_regu": 17037,
                    "kode_regu": "MDNKT.MS14",
                    "nama_regu": "MDNKT.MS14",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11918,
                    "avg_durasi_response": 1324.2222222222222,
                    "min_durasi_response": 930,
                    "max_durasi_response": 1813,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 43768,
                    "avg_durasi_recovery": 4863.111111111111,
                    "min_durasi_recovery": 446,
                    "max_durasi_recovery": 16281,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 235201,
                    "nama_posko": "POSKO ULP TARAKAN",
                    "id_regu": 19657,
                    "kode_regu": "UNIT2",
                    "nama_regu": "UNIT2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3060,
                    "avg_durasi_response": 3060,
                    "min_durasi_response": 3060,
                    "max_durasi_response": 3060,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 686,
                    "avg_durasi_recovery": 686,
                    "min_durasi_recovery": 686,
                    "max_durasi_recovery": 686,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566601,
                    "nama_posko": "POSKO TELUK NAGA",
                    "id_regu": 16264,
                    "kode_regu": "ULCSPATAN1",
                    "nama_regu": "ULCSPATAN1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2403,
                    "avg_durasi_response": 1201.5,
                    "min_durasi_response": 922,
                    "max_durasi_response": 1481,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17261,
                    "avg_durasi_recovery": 8630.5,
                    "min_durasi_recovery": 6775,
                    "max_durasi_recovery": 10486,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173301,
                    "nama_posko": "POSKO ULP MENGGALA",
                    "id_regu": 24043,
                    "kode_regu": "MENGGALA",
                    "nama_regu": "MENGGALA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3006,
                    "avg_durasi_response": 3006,
                    "min_durasi_response": 3006,
                    "max_durasi_response": 3006,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 675,
                    "avg_durasi_recovery": 675,
                    "min_durasi_recovery": 675,
                    "max_durasi_recovery": 675,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523021,
                    "nama_posko": "POSKO ULP SEMARANG BARAT",
                    "id_regu": 33200,
                    "kode_regu": "52302J",
                    "nama_regu": "52302J",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13646,
                    "avg_durasi_response": 3411.5,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 5013,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36539132,
                    "avg_durasi_recovery": 9134783,
                    "min_durasi_recovery": 471,
                    "max_durasi_recovery": 36536467,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521511,
                    "nama_posko": "POSKO ULP MAGELANG KOTA",
                    "id_regu": 33936,
                    "kode_regu": "MGL.URC2 MAGELANG KOTA",
                    "nama_regu": "MGL.URC2 MAGELANG KOTA",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6921,
                    "avg_durasi_response": 988.7142857142857,
                    "min_durasi_response": 879,
                    "max_durasi_response": 1449,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5099,
                    "avg_durasi_recovery": 728.4285714285714,
                    "min_durasi_recovery": 584,
                    "max_durasi_recovery": 1468,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 141301,
                    "nama_posko": "POSKO ULP AMPERA",
                    "id_regu": 17845,
                    "kode_regu": "AMPERA ULC",
                    "nama_regu": "AMPERA ULC",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2478,
                    "avg_durasi_response": 826,
                    "min_durasi_response": 465,
                    "max_durasi_response": 1020,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535974,
                    "avg_durasi_recovery": 12178658,
                    "min_durasi_recovery": 4290,
                    "max_durasi_recovery": 36527387,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 551303,
                    "nama_posko": "POSKO ULP TABANAN",
                    "id_regu": 12869,
                    "kode_regu": "TABANAN 283",
                    "nama_regu": "TABANAN 283",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41256,
                    "avg_durasi_response": 3173.5384615384614,
                    "min_durasi_response": 2258,
                    "max_durasi_response": 4524,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 701904,
                    "avg_durasi_recovery": 53992.61538461538,
                    "min_durasi_recovery": 449,
                    "max_durasi_recovery": 415846,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 515086,
                    "nama_posko": "POSKO ULP DOLOPO",
                    "id_regu": 16982,
                    "kode_regu": "DLPO.MS13",
                    "nama_regu": "DLPO.MS13",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12088,
                    "avg_durasi_response": 1208.8,
                    "min_durasi_response": 606,
                    "max_durasi_response": 2267,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7876,
                    "avg_durasi_recovery": 787.6,
                    "min_durasi_recovery": 158,
                    "max_durasi_recovery": 1579,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511201,
                    "nama_posko": "POSKO ULP GIRI",
                    "id_regu": 16935,
                    "kode_regu": "GIRI 17",
                    "nama_regu": "GIRI 17",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672668084,
                    "avg_durasi_response": 119476291.71428572,
                    "min_durasi_response": 674,
                    "max_durasi_response": 1672650333,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17285,
                    "avg_durasi_recovery": 1234.642857142857,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 4258,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551204,
                    "nama_posko": "POSKO ULP KUTA",
                    "id_regu": 396,
                    "kode_regu": "KUTA SRC 1",
                    "nama_regu": "KUTA SRC 1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672804558,
                    "avg_durasi_response": 53961437.35483871,
                    "min_durasi_response": 1784,
                    "max_durasi_response": 1672673114,
                    "total_dibawah_sla_response": 30,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 74125229,
                    "avg_durasi_recovery": 2391136.419354839,
                    "min_durasi_recovery": 194,
                    "max_durasi_recovery": 36506022,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 511065,
                    "nama_posko": "POSKO ULP EMBONG WUNGU",
                    "id_regu": 8956,
                    "kode_regu": "EWG-17",
                    "nama_regu": "EWG-17",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7041,
                    "avg_durasi_response": 1173.5,
                    "min_durasi_response": 841,
                    "max_durasi_response": 1522,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7814,
                    "avg_durasi_recovery": 1302.3333333333333,
                    "min_durasi_recovery": 597,
                    "max_durasi_recovery": 2484,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131071,
                    "nama_posko": "POSKO ULP PAINAN",
                    "id_regu": 21720,
                    "kode_regu": "BBBALANTAI",
                    "nama_regu": "BBBALANTAI",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3348,
                    "avg_durasi_response": 1116,
                    "min_durasi_response": 353,
                    "max_durasi_response": 1636,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3606,
                    "avg_durasi_recovery": 1202,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 2046,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524041,
                    "nama_posko": "POSKO ULP KLATEN KOTA",
                    "id_regu": 18111,
                    "kode_regu": "KLN.MANISRENGGO",
                    "nama_regu": "KLN.MANISRENGGO",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15963,
                    "avg_durasi_response": 1451.1818181818182,
                    "min_durasi_response": 852,
                    "max_durasi_response": 2342,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13997,
                    "avg_durasi_recovery": 1272.4545454545455,
                    "min_durasi_recovery": 354,
                    "max_durasi_recovery": 1943,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 324301,
                    "nama_posko": "POSKO ULP PEKKABATA",
                    "id_regu": 22285,
                    "kode_regu": "PEKKABATA5",
                    "nama_regu": "PEKKABATA5",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4268,
                    "avg_durasi_response": 4268,
                    "min_durasi_response": 4268,
                    "max_durasi_response": 4268,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 267,
                    "avg_durasi_recovery": 267,
                    "min_durasi_recovery": 267,
                    "max_durasi_recovery": 267,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184101,
                    "nama_posko": "POSKO ULP RENGAT KOTA",
                    "id_regu": 20308,
                    "kode_regu": "KILAN 10",
                    "nama_regu": "KILAN 10",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1289,
                    "avg_durasi_response": 1289,
                    "min_durasi_response": 1289,
                    "max_durasi_response": 1289,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 444,
                    "avg_durasi_recovery": 444,
                    "min_durasi_recovery": 444,
                    "max_durasi_recovery": 444,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515408,
                    "nama_posko": "POSKO ULP PONOROGO",
                    "id_regu": 25198,
                    "kode_regu": "PONOROGO MS",
                    "nama_regu": "PONOROGO MS",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42459,
                    "avg_durasi_response": 2653.6875,
                    "min_durasi_response": 740,
                    "max_durasi_response": 5629,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36570303,
                    "avg_durasi_recovery": 2285643.9375,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 36549396,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 517809,
                    "nama_posko": "POSKO ULP WARU",
                    "id_regu": 17132,
                    "kode_regu": "WARU.ULC2",
                    "nama_regu": "WARU.ULC2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23504,
                    "avg_durasi_response": 1566.9333333333334,
                    "min_durasi_response": 999,
                    "max_durasi_response": 3614,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 37289745,
                    "avg_durasi_recovery": 2485983,
                    "min_durasi_recovery": 1746,
                    "max_durasi_recovery": 36547627,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 543601,
                    "nama_posko": "POSKO CIPUTAT",
                    "id_regu": 14442,
                    "kode_regu": "MRT_ULC2",
                    "nama_regu": "MRT_ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672669990,
                    "avg_durasi_response": 278778331.6666667,
                    "min_durasi_response": 1191,
                    "max_durasi_response": 1672662001,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6476,
                    "avg_durasi_recovery": 1079.3333333333333,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 1497,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511801,
                    "nama_posko": "POSKO ULP SIDOARJO KOTA",
                    "id_regu": 16917,
                    "kode_regu": "SDA KOTA 18",
                    "nama_regu": "SDA KOTA 18",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30249,
                    "avg_durasi_response": 2016.6,
                    "min_durasi_response": 1068,
                    "max_durasi_response": 4166,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 32470,
                    "avg_durasi_recovery": 2164.6666666666665,
                    "min_durasi_recovery": 618,
                    "max_durasi_recovery": 5432,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562301,
                    "nama_posko": "POSKO ULP MALINGPING",
                    "id_regu": 16231,
                    "kode_regu": "CILOGRANG 5.1",
                    "nama_regu": "CILOGRANG 5.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5639,
                    "avg_durasi_response": 1409.75,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1759,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4107,
                    "avg_durasi_recovery": 1026.75,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 1572,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511812,
                    "nama_posko": "POSKO ULP KRIAN",
                    "id_regu": 16899,
                    "kode_regu": "KRIAN.UNIT11",
                    "nama_regu": "KRIAN.UNIT11",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672771247,
                    "avg_durasi_response": 139397603.91666666,
                    "min_durasi_response": 986,
                    "max_durasi_response": 1672695114,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 14361,
                    "avg_durasi_recovery": 1196.75,
                    "min_durasi_recovery": 508,
                    "max_durasi_recovery": 1957,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522531,
                    "nama_posko": "POSKO ULP PEMALANG",
                    "id_regu": 18218,
                    "kode_regu": "52253.B BT BOLANG",
                    "nama_regu": "52253.B BT BOLANG",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11932,
                    "avg_durasi_response": 1325.7777777777778,
                    "min_durasi_response": 794,
                    "max_durasi_response": 2389,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36534304,
                    "avg_durasi_recovery": 4059367.111111111,
                    "min_durasi_recovery": 364,
                    "max_durasi_recovery": 36526928,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 423101,
                    "nama_posko": "POSKO ULP SORONG KOTA",
                    "id_regu": 39757,
                    "kode_regu": "SORONG 11",
                    "nama_regu": "SORONG 11",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672664156,
                    "avg_durasi_response": 111510943.73333333,
                    "min_durasi_response": 708,
                    "max_durasi_response": 1672645747,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 73010746,
                    "avg_durasi_recovery": 4867383.066666666,
                    "min_durasi_recovery": 399,
                    "max_durasi_recovery": 36504729,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 511801,
                    "nama_posko": "POSKO ULP SIDOARJO KOTA",
                    "id_regu": 16917,
                    "kode_regu": "SDA KOTA 18",
                    "nama_regu": "SDA KOTA 18",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30249,
                    "avg_durasi_response": 2016.6,
                    "min_durasi_response": 1068,
                    "max_durasi_response": 4166,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 32470,
                    "avg_durasi_recovery": 2164.6666666666665,
                    "min_durasi_recovery": 618,
                    "max_durasi_recovery": 5432,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521021,
                    "nama_posko": "POSKO ULP WATES",
                    "id_regu": 18308,
                    "kode_regu": "MGL.LOANO",
                    "nama_regu": "MGL.LOANO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1217,
                    "avg_durasi_response": 1217,
                    "min_durasi_response": 1217,
                    "max_durasi_response": 1217,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 930,
                    "avg_durasi_recovery": 930,
                    "min_durasi_recovery": 930,
                    "max_durasi_recovery": 930,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534611,
                    "nama_posko": "POSKO ULP CIKAMPEK",
                    "id_regu": 18781,
                    "kode_regu": "CIKAMPEK55",
                    "nama_regu": "CIKAMPEK55",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672682245,
                    "avg_durasi_response": 152062022.27272728,
                    "min_durasi_response": 684,
                    "max_durasi_response": 1672667383,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36499428,
                    "avg_durasi_recovery": 3318129.8181818184,
                    "min_durasi_recovery": 336,
                    "max_durasi_recovery": 36491650,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 566601,
                    "nama_posko": "POSKO TELUK NAGA",
                    "id_regu": 16264,
                    "kode_regu": "ULCSPATAN1",
                    "nama_regu": "ULCSPATAN1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2403,
                    "avg_durasi_response": 1201.5,
                    "min_durasi_response": 922,
                    "max_durasi_response": 1481,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17261,
                    "avg_durasi_recovery": 8630.5,
                    "min_durasi_recovery": 6775,
                    "max_durasi_recovery": 10486,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 141001,
                    "nama_posko": "POSKO ULP RIVAI",
                    "id_regu": 17765,
                    "kode_regu": "RIVAI 901",
                    "nama_regu": "RIVAI 901",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 36768,
                    "avg_durasi_response": 2626.285714285714,
                    "min_durasi_response": 1535,
                    "max_durasi_response": 4117,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 146102212,
                    "avg_durasi_recovery": 10435872.285714285,
                    "min_durasi_recovery": 384,
                    "max_durasi_recovery": 36536772,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 523531,
                    "nama_posko": "POSKO ULP UNGARAN",
                    "id_regu": 10814,
                    "kode_regu": "LAGA532",
                    "nama_regu": "LAGA532",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18233,
                    "avg_durasi_response": 1519.4166666666667,
                    "min_durasi_response": 1067,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 47166,
                    "avg_durasi_recovery": 3930.5,
                    "min_durasi_recovery": 747,
                    "max_durasi_recovery": 11784,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "id_regu": 27881,
                    "kode_regu": "ULC PRAYA 1",
                    "nama_regu": "ULC PRAYA 1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20480,
                    "avg_durasi_response": 3413.3333333333335,
                    "min_durasi_response": 2447,
                    "max_durasi_response": 4699,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6001,
                    "avg_durasi_recovery": 1000.1666666666666,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 1681,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526511,
                    "nama_posko": "POSKO ULP SUKOHARDJO",
                    "id_regu": 18960,
                    "kode_regu": "543 Bekonang",
                    "nama_regu": "543 Bekonang",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 58895,
                    "avg_durasi_response": 3680.9375,
                    "min_durasi_response": 1415,
                    "max_durasi_response": 7615,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36527249,
                    "avg_durasi_recovery": 2282953.0625,
                    "min_durasi_recovery": 162,
                    "max_durasi_recovery": 36516058,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 322101,
                    "nama_posko": "POSKO ULP HASANUDDIN",
                    "id_regu": 22128,
                    "kode_regu": "ULWG",
                    "nama_regu": "ULWG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4654,
                    "avg_durasi_response": 1163.5,
                    "min_durasi_response": 760,
                    "max_durasi_response": 1349,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2319,
                    "avg_durasi_recovery": 579.75,
                    "min_durasi_recovery": 350,
                    "max_durasi_recovery": 899,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518011,
                    "nama_posko": "POSKO ULP BOJONEGORO KOTA",
                    "id_regu": 16961,
                    "kode_regu": "KOTA 13",
                    "nama_regu": "KOTA 13",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43797,
                    "avg_durasi_response": 2305.1052631578946,
                    "min_durasi_response": 1335,
                    "max_durasi_response": 5238,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 24670,
                    "avg_durasi_recovery": 1298.421052631579,
                    "min_durasi_recovery": 380,
                    "max_durasi_recovery": 3240,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "id_regu": 44,
                    "kode_regu": "MEDAN KOTA",
                    "nama_regu": "MEDAN KOTA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3144,
                    "avg_durasi_response": 1572,
                    "min_durasi_response": 1196,
                    "max_durasi_response": 1948,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2005,
                    "avg_durasi_recovery": 1002.5,
                    "min_durasi_recovery": 64,
                    "max_durasi_recovery": 1941,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 423101,
                    "nama_posko": "POSKO ULP SORONG KOTA",
                    "id_regu": 39757,
                    "kode_regu": "SORONG 11",
                    "nama_regu": "SORONG 11",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672664156,
                    "avg_durasi_response": 111510943.73333333,
                    "min_durasi_response": 708,
                    "max_durasi_response": 1672645747,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 73010746,
                    "avg_durasi_recovery": 4867383.066666666,
                    "min_durasi_recovery": 399,
                    "max_durasi_recovery": 36504729,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 411401,
                    "nama_posko": "POSKO ULP NUSANIWE",
                    "id_regu": 18664,
                    "kode_regu": "411.NUSANIWE",
                    "nama_regu": "411.NUSANIWE",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9386,
                    "avg_durasi_response": 1042.888888888889,
                    "min_durasi_response": 698,
                    "max_durasi_response": 1469,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13979,
                    "avg_durasi_recovery": 1553.2222222222222,
                    "min_durasi_recovery": 973,
                    "max_durasi_recovery": 2664,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553305,
                    "nama_posko": "POSKO ULP NEGARA",
                    "id_regu": 15816,
                    "kode_regu": "NGR-ULC",
                    "nama_regu": "NGR-ULC",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672695912,
                    "avg_durasi_response": 128668916.3076923,
                    "min_durasi_response": 362,
                    "max_durasi_response": 1672676200,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36552512,
                    "avg_durasi_recovery": 2811731.6923076925,
                    "min_durasi_recovery": 591,
                    "max_durasi_recovery": 36508631,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 120022,
                    "nama_posko": "POSKO ULP MEDAN BARU",
                    "id_regu": 17501,
                    "kode_regu": "MOBILE BARU6",
                    "nama_regu": "MOBILE BARU6",
                    "total": 33,
                    "total_selesai": 33,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672731649,
                    "avg_durasi_response": 50688837.84848485,
                    "min_durasi_response": 404,
                    "max_durasi_response": 1672695748,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36540354,
                    "avg_durasi_recovery": 1107283.4545454546,
                    "min_durasi_recovery": 81,
                    "max_durasi_recovery": 36518943,
                    "total_dibawah_sla_recovery": 32,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 128031,
                    "nama_posko": "POSKO ULP HELVETIA",
                    "id_regu": 17509,
                    "kode_regu": "MOBILE HELVETIA5",
                    "nama_regu": "MOBILE HELVETIA5",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62483,
                    "avg_durasi_response": 6942.555555555556,
                    "min_durasi_response": 515,
                    "max_durasi_response": 55178,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 9533,
                    "avg_durasi_recovery": 1059.2222222222222,
                    "min_durasi_recovery": 334,
                    "max_durasi_recovery": 2121,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 320201,
                    "nama_posko": "POSKO ULP DAYA",
                    "id_regu": 18752,
                    "kode_regu": "D MOTOR 1",
                    "nama_regu": "D MOTOR 1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32353,
                    "avg_durasi_response": 1470.590909090909,
                    "min_durasi_response": 726,
                    "max_durasi_response": 4518,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15474,
                    "avg_durasi_recovery": 703.3636363636364,
                    "min_durasi_recovery": 235,
                    "max_durasi_recovery": 1966,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431501,
                    "nama_posko": "POSKO ULP KEFAMENANU",
                    "id_regu": 28485,
                    "kode_regu": "KEFA 02",
                    "nama_regu": "KEFA 02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23450,
                    "avg_durasi_response": 1954.1666666666667,
                    "min_durasi_response": 756,
                    "max_durasi_response": 4376,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36553423,
                    "avg_durasi_recovery": 3046118.5833333335,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36541346,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 411301,
                    "nama_posko": "POSKO ULP BAGUALA",
                    "id_regu": 18657,
                    "kode_regu": "411.POKA",
                    "nama_regu": "411.POKA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7184,
                    "avg_durasi_response": 1197.3333333333333,
                    "min_durasi_response": 830,
                    "max_durasi_response": 1390,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9276,
                    "avg_durasi_recovery": 1546,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 2043,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551401,
                    "nama_posko": "POSKO ULP SANUR",
                    "id_regu": 23596,
                    "kode_regu": "SANUR_281",
                    "nama_regu": "SANUR_281",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 132458,
                    "avg_durasi_response": 4730.642857142857,
                    "min_durasi_response": 1117,
                    "max_durasi_response": 8512,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 757991,
                    "avg_durasi_recovery": 27071.10714285714,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 107926,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 520551,
                    "nama_posko": "POSKO ULP KARTOSURA",
                    "id_regu": 18967,
                    "kode_regu": "SKA KTS 552",
                    "nama_regu": "SKA KTS 552",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 31993,
                    "avg_durasi_response": 1881.9411764705883,
                    "min_durasi_response": 410,
                    "max_durasi_response": 3967,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18550,
                    "avg_durasi_recovery": 1091.1764705882354,
                    "min_durasi_recovery": 415,
                    "max_durasi_recovery": 1917,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "id_regu": 28601,
                    "kode_regu": "YOG.URC SLEMAN 3",
                    "nama_regu": "YOG.URC SLEMAN 3",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672780451,
                    "avg_durasi_response": 139398370.91666666,
                    "min_durasi_response": 2416,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 36519474,
                    "avg_durasi_recovery": 3043289.5,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 36504508,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 516512,
                    "nama_posko": "POSKO ULP BESUKI",
                    "id_regu": 28216,
                    "kode_regu": "BESUKI.8",
                    "nama_regu": "BESUKI.8",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22662,
                    "avg_durasi_response": 1510.8,
                    "min_durasi_response": 551,
                    "max_durasi_response": 2178,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17470,
                    "avg_durasi_recovery": 1164.6666666666667,
                    "min_durasi_recovery": 353,
                    "max_durasi_recovery": 2788,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173001,
                    "nama_posko": "POSKO ULP BUMI ABUNG",
                    "id_regu": 25336,
                    "kode_regu": "PROPAU",
                    "nama_regu": "PROPAU",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17117,
                    "avg_durasi_response": 1711.7,
                    "min_durasi_response": 800,
                    "max_durasi_response": 3543,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12960,
                    "avg_durasi_recovery": 1296,
                    "min_durasi_recovery": 682,
                    "max_durasi_recovery": 2097,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "id_regu": 16281,
                    "kode_regu": "CIKANDE 5.2",
                    "nama_regu": "CIKANDE 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5115,
                    "avg_durasi_response": 5115,
                    "min_durasi_response": 5115,
                    "max_durasi_response": 5115,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 202,
                    "avg_durasi_recovery": 202,
                    "min_durasi_recovery": 202,
                    "max_durasi_recovery": 202,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "id_regu": 13600,
                    "kode_regu": "REGU SIPA1 PONDOK INDAH ",
                    "nama_regu": "REGU SIPA1 PONDOK INDAH ",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24677,
                    "avg_durasi_response": 1370.9444444444443,
                    "min_durasi_response": 430,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7583,
                    "avg_durasi_recovery": 421.27777777777777,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 1157,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 544201,
                    "nama_posko": "POSKO PONDOK KOPI",
                    "id_regu": 8759,
                    "kode_regu": "ULCKOPI2",
                    "nama_regu": "ULCKOPI2",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345302288,
                    "avg_durasi_response": 238950163.42857143,
                    "min_durasi_response": 1184,
                    "max_durasi_response": 1672659122,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 9104,
                    "avg_durasi_recovery": 650.2857142857143,
                    "min_durasi_recovery": 243,
                    "max_durasi_recovery": 2097,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "id_regu": 22026,
                    "kode_regu": "32030.MOTOR1",
                    "nama_regu": "32030.MOTOR1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2701,
                    "avg_durasi_response": 1350.5,
                    "min_durasi_response": 735,
                    "max_durasi_response": 1966,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2201,
                    "avg_durasi_recovery": 1100.5,
                    "min_durasi_recovery": 711,
                    "max_durasi_recovery": 1490,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181111,
                    "nama_posko": "POSKO ULP PEKANBARU KOTA BARAT",
                    "id_regu": 19586,
                    "kode_regu": "Yantek1",
                    "nama_regu": "Yantek1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5735,
                    "avg_durasi_response": 1911.6666666666667,
                    "min_durasi_response": 1766,
                    "max_durasi_response": 2026,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4019,
                    "avg_durasi_recovery": 1339.6666666666667,
                    "min_durasi_recovery": 963,
                    "max_durasi_recovery": 1875,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173001,
                    "nama_posko": "POSKO ULP BUMI ABUNG",
                    "id_regu": 25336,
                    "kode_regu": "PROPAU",
                    "nama_regu": "PROPAU",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17117,
                    "avg_durasi_response": 1711.7,
                    "min_durasi_response": 800,
                    "max_durasi_response": 3543,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12960,
                    "avg_durasi_recovery": 1296,
                    "min_durasi_recovery": 682,
                    "max_durasi_recovery": 2097,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553001,
                    "nama_posko": "POSKO ULP SINGARAJA",
                    "id_regu": 12983,
                    "kode_regu": "Y- DENPASAR 282",
                    "nama_regu": "Y- DENPASAR 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3688,
                    "avg_durasi_response": 3688,
                    "min_durasi_response": 3688,
                    "max_durasi_response": 3688,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2111,
                    "avg_durasi_recovery": 2111,
                    "min_durasi_recovery": 2111,
                    "max_durasi_recovery": 2111,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 115531,
                    "nama_posko": "POSKO ULP BLANG PIDIE",
                    "id_regu": 22758,
                    "kode_regu": "BLP 10.1",
                    "nama_regu": "BLP 10.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11561,
                    "avg_durasi_response": 1156.1,
                    "min_durasi_response": 696,
                    "max_durasi_response": 2178,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14838,
                    "avg_durasi_recovery": 1483.8,
                    "min_durasi_recovery": 368,
                    "max_durasi_recovery": 2419,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437001,
                    "nama_posko": "POSKO ULP ENDE",
                    "id_regu": 29489,
                    "kode_regu": "NANGAPANDA",
                    "nama_regu": "NANGAPANDA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1831,
                    "avg_durasi_response": 610.3333333333334,
                    "min_durasi_response": 516,
                    "max_durasi_response": 667,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2143,
                    "avg_durasi_recovery": 714.3333333333334,
                    "min_durasi_recovery": 259,
                    "max_durasi_recovery": 1137,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 546301,
                    "nama_posko": "POSKO CENGKARENG ( POSKO STT )",
                    "id_regu": 17539,
                    "kode_regu": "DERES 4",
                    "nama_regu": "DERES 4",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 60715,
                    "avg_durasi_response": 2529.7916666666665,
                    "min_durasi_response": 856,
                    "max_durasi_response": 5985,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 33975,
                    "avg_durasi_recovery": 1415.625,
                    "min_durasi_recovery": 296,
                    "max_durasi_recovery": 11164,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322601,
                    "nama_posko": "POSKO ULP ULOE",
                    "id_regu": 22120,
                    "kode_regu": "UNIT.SKNG",
                    "nama_regu": "UNIT.SKNG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1662,
                    "avg_durasi_response": 831,
                    "min_durasi_response": 797,
                    "max_durasi_response": 865,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 766,
                    "avg_durasi_recovery": 383,
                    "min_durasi_recovery": 348,
                    "max_durasi_recovery": 418,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525541,
                    "nama_posko": "POSKO ULP WIROSARI",
                    "id_regu": 18201,
                    "kode_regu": "GATAK",
                    "nama_regu": "GATAK",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706785,
                    "avg_durasi_response": 278784464.1666667,
                    "min_durasi_response": 1222,
                    "max_durasi_response": 1672698956,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10315,
                    "avg_durasi_recovery": 1719.1666666666667,
                    "min_durasi_recovery": 902,
                    "max_durasi_recovery": 2610,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521571,
                    "nama_posko": "POSKO ULP TEGALREJO",
                    "id_regu": 18315,
                    "kode_regu": "MGL.NGABLAK",
                    "nama_regu": "MGL.NGABLAK",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4011,
                    "avg_durasi_response": 573,
                    "min_durasi_response": 384,
                    "max_durasi_response": 1482,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5692,
                    "avg_durasi_recovery": 813.1428571428571,
                    "min_durasi_recovery": 572,
                    "max_durasi_recovery": 2133,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551204,
                    "nama_posko": "POSKO ULP KUTA",
                    "id_regu": 396,
                    "kode_regu": "KUTA SRC 1",
                    "nama_regu": "KUTA SRC 1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672804558,
                    "avg_durasi_response": 53961437.35483871,
                    "min_durasi_response": 1784,
                    "max_durasi_response": 1672673114,
                    "total_dibawah_sla_response": 30,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 74125229,
                    "avg_durasi_recovery": 2391136.419354839,
                    "min_durasi_recovery": 194,
                    "max_durasi_recovery": 36506022,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "id_regu": 16281,
                    "kode_regu": "CIKANDE 5.2",
                    "nama_regu": "CIKANDE 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5115,
                    "avg_durasi_response": 5115,
                    "min_durasi_response": 5115,
                    "max_durasi_response": 5115,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 202,
                    "avg_durasi_recovery": 202,
                    "min_durasi_recovery": 202,
                    "max_durasi_recovery": 202,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 125100,
                    "nama_posko": "POSKO ULP KOTAPINANG",
                    "id_regu": 20542,
                    "kode_regu": "PINANG4",
                    "nama_regu": "PINANG4",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1209,
                    "avg_durasi_response": 1209,
                    "min_durasi_response": 1209,
                    "max_durasi_response": 1209,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1198,
                    "avg_durasi_recovery": 1198,
                    "min_durasi_recovery": 1198,
                    "max_durasi_recovery": 1198,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 127100,
                    "nama_posko": "POSKO ULP GUNUNG SITOLI",
                    "id_regu": 35718,
                    "kode_regu": "LAHEWA",
                    "nama_regu": "LAHEWA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1779,
                    "avg_durasi_response": 889.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 1058,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3039,
                    "avg_durasi_recovery": 1519.5,
                    "min_durasi_recovery": 263,
                    "max_durasi_recovery": 2776,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149101,
                    "nama_posko": "POSKO ULP KAYU AGUNG",
                    "id_regu": 27096,
                    "kode_regu": "KAJA CEMPAKA",
                    "nama_regu": "KAJA CEMPAKA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4774,
                    "avg_durasi_response": 1591.3333333333333,
                    "min_durasi_response": 1284,
                    "max_durasi_response": 2078,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1320,
                    "avg_durasi_recovery": 440,
                    "min_durasi_recovery": 377,
                    "max_durasi_recovery": 480,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536911,
                    "nama_posko": "POSKO ULP TANGGEUNG",
                    "id_regu": 33017,
                    "kode_regu": "CIMARAGANG.52",
                    "nama_regu": "CIMARAGANG.52",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6124,
                    "avg_durasi_response": 1224.8,
                    "min_durasi_response": 662,
                    "max_durasi_response": 2726,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4480,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 59,
                    "max_durasi_recovery": 2393,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435501,
                    "nama_posko": "POSKO ULP ADONARA",
                    "id_regu": 27447,
                    "kode_regu": "UNIT WITIHAMA",
                    "nama_regu": "UNIT WITIHAMA",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21480,
                    "avg_durasi_response": 4296,
                    "min_durasi_response": 1757,
                    "max_durasi_response": 12715,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36534269,
                    "avg_durasi_recovery": 7306853.8,
                    "min_durasi_recovery": 903,
                    "max_durasi_recovery": 36529706,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 127121,
                    "nama_posko": "POSKO ULP NIAS BARAT",
                    "id_regu": 32051,
                    "kode_regu": "12712.YANTEK1",
                    "nama_regu": "12712.YANTEK1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1250,
                    "avg_durasi_response": 1250,
                    "min_durasi_response": 1250,
                    "max_durasi_response": 1250,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 373,
                    "avg_durasi_recovery": 373,
                    "min_durasi_recovery": 373,
                    "max_durasi_recovery": 373,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532611,
                    "nama_posko": "POSKO ULP SINGAPARNA",
                    "id_regu": 19356,
                    "kode_regu": "SALAWU 5.1",
                    "nama_regu": "SALAWU 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5586,
                    "avg_durasi_response": 798,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1039,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6373,
                    "avg_durasi_recovery": 910.4285714285714,
                    "min_durasi_recovery": 503,
                    "max_durasi_recovery": 2706,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551401,
                    "nama_posko": "POSKO ULP SANUR",
                    "id_regu": 23596,
                    "kode_regu": "SANUR_281",
                    "nama_regu": "SANUR_281",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 132458,
                    "avg_durasi_response": 4730.642857142857,
                    "min_durasi_response": 1117,
                    "max_durasi_response": 8512,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 757991,
                    "avg_durasi_recovery": 27071.10714285714,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 107926,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 132261,
                    "nama_posko": "POSKO ULP BASO",
                    "id_regu": 21796,
                    "kode_regu": "BASO",
                    "nama_regu": "BASO",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9198,
                    "avg_durasi_response": 1533,
                    "min_durasi_response": 870,
                    "max_durasi_response": 1785,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11905,
                    "avg_durasi_recovery": 1984.1666666666667,
                    "min_durasi_recovery": 1242,
                    "max_durasi_recovery": 3461,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323201,
                    "nama_posko": "POSKO ULP WUA WUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42389,
                    "avg_durasi_response": 1926.7727272727273,
                    "min_durasi_response": 410,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36568274,
                    "avg_durasi_recovery": 1662194.2727272727,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 36563897,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 326601,
                    "nama_posko": "POSKO ULP MASAMBA",
                    "id_regu": 23712,
                    "kode_regu": "MASAMBA 1",
                    "nama_regu": "MASAMBA 1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19068,
                    "avg_durasi_response": 3813.6,
                    "min_durasi_response": 1736,
                    "max_durasi_response": 11108,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 7852,
                    "avg_durasi_recovery": 1570.4,
                    "min_durasi_recovery": 440,
                    "max_durasi_recovery": 3039,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526531,
                    "nama_posko": "POSKO ULP WONOGIRI",
                    "id_regu": 19000,
                    "kode_regu": "52060G TIRTOMOYO",
                    "nama_regu": "52060G TIRTOMOYO",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672663846,
                    "avg_durasi_response": 111510923.06666666,
                    "min_durasi_response": 845,
                    "max_durasi_response": 1672641571,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19768,
                    "avg_durasi_recovery": 1317.8666666666666,
                    "min_durasi_recovery": 560,
                    "max_durasi_recovery": 4111,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514503,
                    "nama_posko": "POSKO ULP MOJOAGUNG",
                    "id_regu": 17085,
                    "kode_regu": "MOJOAGUNG.ULC1",
                    "nama_regu": "MOJOAGUNG.ULC1",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20723,
                    "avg_durasi_response": 1151.2777777777778,
                    "min_durasi_response": 515,
                    "max_durasi_response": 4927,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36553765,
                    "avg_durasi_recovery": 2030764.7222222222,
                    "min_durasi_recovery": 237,
                    "max_durasi_recovery": 36520735,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 147201,
                    "nama_posko": "POSKO ULP PAGAR ALAM",
                    "id_regu": 27653,
                    "kode_regu": "REGU GANGGUAN PAGAR ALAM",
                    "nama_regu": "REGU GANGGUAN PAGAR ALAM",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5399,
                    "avg_durasi_response": 1349.75,
                    "min_durasi_response": 869,
                    "max_durasi_response": 1768,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4341,
                    "avg_durasi_recovery": 1085.25,
                    "min_durasi_recovery": 523,
                    "max_durasi_recovery": 1828,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515408,
                    "nama_posko": "POSKO ULP PONOROGO",
                    "id_regu": 25198,
                    "kode_regu": "PONOROGO MS",
                    "nama_regu": "PONOROGO MS",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42459,
                    "avg_durasi_response": 2653.6875,
                    "min_durasi_response": 740,
                    "max_durasi_response": 5629,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36570303,
                    "avg_durasi_recovery": 2285643.9375,
                    "min_durasi_recovery": 249,
                    "max_durasi_recovery": 36549396,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 181301,
                    "nama_posko": "POSKO ULP RUMBAI",
                    "id_regu": 19604,
                    "kode_regu": "Minas",
                    "nama_regu": "Minas",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3046,
                    "avg_durasi_response": 3046,
                    "min_durasi_response": 3046,
                    "max_durasi_response": 3046,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 806,
                    "avg_durasi_recovery": 806,
                    "min_durasi_recovery": 806,
                    "max_durasi_recovery": 806,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524041,
                    "nama_posko": "POSKO ULP KLATEN KOTA",
                    "id_regu": 18111,
                    "kode_regu": "KLN.MANISRENGGO",
                    "nama_regu": "KLN.MANISRENGGO",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15963,
                    "avg_durasi_response": 1451.1818181818182,
                    "min_durasi_response": 852,
                    "max_durasi_response": 2342,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13997,
                    "avg_durasi_recovery": 1272.4545454545455,
                    "min_durasi_recovery": 354,
                    "max_durasi_recovery": 1943,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525531,
                    "nama_posko": "POSKO ULP PURWODADI",
                    "id_regu": 18192,
                    "kode_regu": "YANGU 01 ( B )",
                    "nama_regu": "YANGU 01 ( B )",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17455,
                    "avg_durasi_response": 1745.5,
                    "min_durasi_response": 639,
                    "max_durasi_response": 2321,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9931,
                    "avg_durasi_recovery": 993.1,
                    "min_durasi_recovery": 216,
                    "max_durasi_recovery": 1983,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515097,
                    "nama_posko": "POSKO ULP MANTINGAN",
                    "id_regu": 17065,
                    "kode_regu": "CLEAR TEMPER",
                    "nama_regu": "CLEAR TEMPER",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1366,
                    "avg_durasi_response": 455.3333333333333,
                    "min_durasi_response": 242,
                    "max_durasi_response": 704,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 790,
                    "avg_durasi_recovery": 263.3333333333333,
                    "min_durasi_recovery": 227,
                    "max_durasi_recovery": 288,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523091,
                    "nama_posko": "POSKO ULP WELERI",
                    "id_regu": 18320,
                    "kode_regu": "52309A",
                    "nama_regu": "52309A",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19890,
                    "avg_durasi_response": 2210,
                    "min_durasi_response": 1026,
                    "max_durasi_response": 4796,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043215,
                    "avg_durasi_recovery": 8115912.777777778,
                    "min_durasi_recovery": 156,
                    "max_durasi_recovery": 36536445,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "id_regu": 16281,
                    "kode_regu": "CIKANDE 5.2",
                    "nama_regu": "CIKANDE 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5115,
                    "avg_durasi_response": 5115,
                    "min_durasi_response": 5115,
                    "max_durasi_response": 5115,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 202,
                    "avg_durasi_recovery": 202,
                    "min_durasi_recovery": 202,
                    "max_durasi_recovery": 202,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521011,
                    "nama_posko": "POSKO ULP KALASAN",
                    "id_regu": 13411,
                    "kode_regu": "YOG.JONGGRANG2",
                    "nama_regu": "YOG.JONGGRANG2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15097,
                    "avg_durasi_response": 1372.4545454545455,
                    "min_durasi_response": 746,
                    "max_durasi_response": 2226,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10615,
                    "avg_durasi_recovery": 965,
                    "min_durasi_recovery": 573,
                    "max_durasi_recovery": 3679,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131041,
                    "nama_posko": "POSKO ULP PARIAMAN",
                    "id_regu": 21681,
                    "kode_regu": "KUDUGANTING",
                    "nama_regu": "KUDUGANTING",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672700634,
                    "avg_durasi_response": 152063694,
                    "min_durasi_response": 975,
                    "max_durasi_response": 1672686027,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36543137,
                    "avg_durasi_recovery": 3322103.3636363638,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 36524898,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 511021,
                    "nama_posko": "POSKO ULP PLOSO SBU",
                    "id_regu": 16908,
                    "kode_regu": "PLSOSBU.13",
                    "nama_regu": "PLSOSBU.13",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5978,
                    "avg_durasi_response": 1494.5,
                    "min_durasi_response": 1228,
                    "max_durasi_response": 1843,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2656,
                    "avg_durasi_recovery": 664,
                    "min_durasi_recovery": 572,
                    "max_durasi_recovery": 888,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552203,
                    "nama_posko": "POSKO ULP BANGLI",
                    "id_regu": 13061,
                    "kode_regu": "BGL-281",
                    "nama_regu": "BGL-281",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672709135,
                    "avg_durasi_response": 111513942.33333333,
                    "min_durasi_response": 1318,
                    "max_durasi_response": 1672680913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 357794,
                    "avg_durasi_recovery": 23852.933333333334,
                    "min_durasi_recovery": 747,
                    "max_durasi_recovery": 156407,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 412921,
                    "nama_posko": "POSKO ULP BOBONG",
                    "id_regu": 25962,
                    "kode_regu": "41292 BOBONG",
                    "nama_regu": "41292 BOBONG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1190,
                    "avg_durasi_response": 1190,
                    "min_durasi_response": 1190,
                    "max_durasi_response": 1190,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 742,
                    "avg_durasi_recovery": 742,
                    "min_durasi_recovery": 742,
                    "max_durasi_recovery": 742,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521551,
                    "nama_posko": "POSKO ULP TEMANGGUNG",
                    "id_regu": 18336,
                    "kode_regu": "MGL.TEMANGGUNG",
                    "nama_regu": "MGL.TEMANGGUNG",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6740,
                    "avg_durasi_response": 1348,
                    "min_durasi_response": 1282,
                    "max_durasi_response": 1401,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4254,
                    "avg_durasi_recovery": 850.8,
                    "min_durasi_recovery": 606,
                    "max_durasi_recovery": 933,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520581,
                    "nama_posko": "POSKO ULP SRAGEN",
                    "id_regu": 28737,
                    "kode_regu": "SKA 58 URC2 kota",
                    "nama_regu": "SKA 58 URC2 kota",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5540,
                    "avg_durasi_response": 923.3333333333334,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1421,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36511972,
                    "avg_durasi_recovery": 6085328.666666667,
                    "min_durasi_recovery": 877,
                    "max_durasi_recovery": 36506731,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523041,
                    "nama_posko": "POSKO ULP SEMARANG SELATAN",
                    "id_regu": 18293,
                    "kode_regu": "52304B",
                    "nama_regu": "52304B",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52673,
                    "avg_durasi_response": 2926.277777777778,
                    "min_durasi_response": 882,
                    "max_durasi_response": 8244,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36531646,
                    "avg_durasi_recovery": 2029535.888888889,
                    "min_durasi_recovery": 146,
                    "max_durasi_recovery": 36510802,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523051,
                    "nama_posko": "POSKO ULP KENDAL",
                    "id_regu": 18318,
                    "kode_regu": "52305C",
                    "nama_regu": "52305C",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46284,
                    "avg_durasi_response": 3306,
                    "min_durasi_response": 1922,
                    "max_durasi_response": 6573,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36525665,
                    "avg_durasi_recovery": 2608976.0714285714,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 36510451,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 533211,
                    "nama_posko": "POSKO ULP KUNINGAN",
                    "id_regu": 19226,
                    "kode_regu": "CIKIJING 5.1",
                    "nama_regu": "CIKIJING 5.1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7741,
                    "avg_durasi_response": 967.625,
                    "min_durasi_response": 585,
                    "max_durasi_response": 1578,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535677,
                    "avg_durasi_recovery": 4566959.625,
                    "min_durasi_recovery": 258,
                    "max_durasi_recovery": 36529910,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 112211,
                    "nama_posko": "POSKO ULP KRUENGGEUKUEH",
                    "id_regu": 22765,
                    "kode_regu": "KREUNGGEUKUEH10.1",
                    "nama_regu": "KREUNGGEUKUEH10.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672658605,
                    "avg_durasi_response": 278776434.1666667,
                    "min_durasi_response": 372,
                    "max_durasi_response": 1672655355,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4905,
                    "avg_durasi_recovery": 817.5,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 1954,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516534,
                    "nama_posko": "POSKO ULP BONDOWOSO",
                    "id_regu": 17326,
                    "kode_regu": "BDWS.ULC9",
                    "nama_regu": "BDWS.ULC9",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4200,
                    "avg_durasi_response": 1400,
                    "min_durasi_response": 632,
                    "max_durasi_response": 2044,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2510,
                    "avg_durasi_recovery": 836.6666666666666,
                    "min_durasi_recovery": 725,
                    "max_durasi_recovery": 1048,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221001,
                    "nama_posko": "POSKO ULP MANGKURAT",
                    "id_regu": 20756,
                    "kode_regu": "LAMBUNG11",
                    "nama_regu": "LAMBUNG11",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27559,
                    "avg_durasi_response": 2119.923076923077,
                    "min_durasi_response": 878,
                    "max_durasi_response": 6273,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 26782,
                    "avg_durasi_recovery": 2060.153846153846,
                    "min_durasi_recovery": 336,
                    "max_durasi_recovery": 6488,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173701,
                    "nama_posko": "POSKO ULP BLAMBANGAN UMPU",
                    "id_regu": 24045,
                    "kode_regu": "PISANGBARU",
                    "nama_regu": "PISANGBARU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6952,
                    "avg_durasi_response": 3476,
                    "min_durasi_response": 3215,
                    "max_durasi_response": 3737,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1623,
                    "avg_durasi_recovery": 811.5,
                    "min_durasi_recovery": 798,
                    "max_durasi_recovery": 825,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231411,
                    "nama_posko": "POSKO ULP MELAK",
                    "id_regu": 39197,
                    "kode_regu": "Bigung 8",
                    "nama_regu": "Bigung 8",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3664,
                    "avg_durasi_response": 1832,
                    "min_durasi_response": 1658,
                    "max_durasi_response": 2006,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1676,
                    "avg_durasi_recovery": 838,
                    "min_durasi_recovery": 663,
                    "max_durasi_recovery": 1013,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 428101,
                    "nama_posko": "POSKO ULP WAMENA KOTA",
                    "id_regu": 39820,
                    "kode_regu": "WAMENA21",
                    "nama_regu": "WAMENA21",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10788,
                    "avg_durasi_response": 1798,
                    "min_durasi_response": 1006,
                    "max_durasi_response": 3290,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4108,
                    "avg_durasi_recovery": 684.6666666666666,
                    "min_durasi_recovery": 58,
                    "max_durasi_recovery": 2210,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524031,
                    "nama_posko": "POSKO ULP BOYOLALI",
                    "id_regu": 18114,
                    "kode_regu": "KLN.SIMO",
                    "nama_regu": "KLN.SIMO",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6187,
                    "avg_durasi_response": 1237.4,
                    "min_durasi_response": 197,
                    "max_durasi_response": 1688,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5015,
                    "avg_durasi_recovery": 1003,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 1848,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535111,
                    "nama_posko": "POSKO ULP SUMEDANG KOTA",
                    "id_regu": 19161,
                    "kode_regu": "SUMEDANG KOTA 5.1",
                    "nama_regu": "SUMEDANG KOTA 5.1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18224,
                    "avg_durasi_response": 959.1578947368421,
                    "min_durasi_response": 469,
                    "max_durasi_response": 1568,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10330,
                    "avg_durasi_recovery": 543.6842105263158,
                    "min_durasi_recovery": 337,
                    "max_durasi_recovery": 1036,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435501,
                    "nama_posko": "POSKO ULP ADONARA",
                    "id_regu": 27447,
                    "kode_regu": "UNIT WITIHAMA",
                    "nama_regu": "UNIT WITIHAMA",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21480,
                    "avg_durasi_response": 4296,
                    "min_durasi_response": 1757,
                    "max_durasi_response": 12715,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36534269,
                    "avg_durasi_recovery": 7306853.8,
                    "min_durasi_recovery": 903,
                    "max_durasi_recovery": 36529706,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 182501,
                    "nama_posko": "POSKO ULP DUMAI KOTA",
                    "id_regu": 26725,
                    "kode_regu": "POSKORPT2",
                    "nama_regu": "POSKORPT2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672678920,
                    "avg_durasi_response": 152061720,
                    "min_durasi_response": 515,
                    "max_durasi_response": 1672667733,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36505604,
                    "avg_durasi_recovery": 3318691.272727273,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 36499288,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 433801,
                    "nama_posko": "POSKO ULP SUMBA BARAT DAYA",
                    "id_regu": 38843,
                    "kode_regu": "SJ.UNIT4",
                    "nama_regu": "SJ.UNIT4",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1981,
                    "avg_durasi_response": 1981,
                    "min_durasi_response": 1981,
                    "max_durasi_response": 1981,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 983,
                    "avg_durasi_recovery": 983,
                    "min_durasi_recovery": 983,
                    "max_durasi_recovery": 983,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538651,
                    "nama_posko": "POSKO ULP CILEUNGSI",
                    "id_regu": 30986,
                    "kode_regu": "CILEUNGSI 5.5",
                    "nama_regu": "CILEUNGSI 5.5",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22338,
                    "avg_durasi_response": 2233.8,
                    "min_durasi_response": 675,
                    "max_durasi_response": 4751,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10666,
                    "avg_durasi_recovery": 1066.6,
                    "min_durasi_recovery": 41,
                    "max_durasi_recovery": 3711,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 163101,
                    "nama_posko": "POSKO ULP MANGGAR",
                    "id_regu": 27042,
                    "kode_regu": "YANTEK 1",
                    "nama_regu": "YANTEK 1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672654915,
                    "avg_durasi_response": 557551638.3333334,
                    "min_durasi_response": 804,
                    "max_durasi_response": 1672652813,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1144,
                    "avg_durasi_recovery": 381.3333333333333,
                    "min_durasi_recovery": 341,
                    "max_durasi_recovery": 453,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532111,
                    "nama_posko": "POSKO ULP PANGANDARAN",
                    "id_regu": 19368,
                    "kode_regu": "CIGUGUR 5.1",
                    "nama_regu": "CIGUGUR 5.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6519,
                    "avg_durasi_response": 651.9,
                    "min_durasi_response": 330,
                    "max_durasi_response": 1116,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3840,
                    "avg_durasi_recovery": 384,
                    "min_durasi_recovery": 240,
                    "max_durasi_recovery": 525,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221301,
                    "nama_posko": "POSKO ULP MARTAPURA (UIW KALSELTENG)",
                    "id_regu": 20762,
                    "kode_regu": "MERTAPURA11",
                    "nama_regu": "MERTAPURA11",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21639,
                    "avg_durasi_response": 1803.25,
                    "min_durasi_response": 869,
                    "max_durasi_response": 2858,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 23435,
                    "avg_durasi_recovery": 1952.9166666666667,
                    "min_durasi_recovery": 335,
                    "max_durasi_recovery": 7639,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 318401,
                    "nama_posko": "POSKO ULP PETTA",
                    "id_regu": 22399,
                    "kode_regu": "PAPA102",
                    "nama_regu": "PAPA102",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4052,
                    "avg_durasi_response": 1013,
                    "min_durasi_response": 608,
                    "max_durasi_response": 1253,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 72975452,
                    "avg_durasi_recovery": 18243863,
                    "min_durasi_recovery": 769,
                    "max_durasi_recovery": 36487600,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 511465,
                    "nama_posko": "POSKO ULP GEDANGAN",
                    "id_regu": 16993,
                    "kode_regu": "GEDANGAN 17",
                    "nama_regu": "GEDANGAN 17",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15829,
                    "avg_durasi_response": 1978.625,
                    "min_durasi_response": 1198,
                    "max_durasi_response": 2807,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36542020,
                    "avg_durasi_recovery": 4567752.5,
                    "min_durasi_recovery": 721,
                    "max_durasi_recovery": 36532102,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 513552,
                    "nama_posko": "POSKO ULP PRIGEN",
                    "id_regu": 25139,
                    "kode_regu": "PRIGENULC",
                    "nama_regu": "PRIGENULC",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5598,
                    "avg_durasi_response": 1399.5,
                    "min_durasi_response": 1065,
                    "max_durasi_response": 2123,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1349,
                    "avg_durasi_recovery": 337.25,
                    "min_durasi_recovery": 54,
                    "max_durasi_recovery": 565,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133351,
                    "nama_posko": "POSKO ULP MUARA LABUH",
                    "id_regu": 21754,
                    "kode_regu": "LUBUKMALAKO",
                    "nama_regu": "LUBUKMALAKO",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4127,
                    "avg_durasi_response": 1375.6666666666667,
                    "min_durasi_response": 1300,
                    "max_durasi_response": 1516,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5392,
                    "avg_durasi_recovery": 1797.3333333333333,
                    "min_durasi_recovery": 1347,
                    "max_durasi_recovery": 2115,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521511,
                    "nama_posko": "POSKO ULP MAGELANG KOTA",
                    "id_regu": 33936,
                    "kode_regu": "MGL.URC2 MAGELANG KOTA",
                    "nama_regu": "MGL.URC2 MAGELANG KOTA",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6921,
                    "avg_durasi_response": 988.7142857142857,
                    "min_durasi_response": 879,
                    "max_durasi_response": 1449,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5099,
                    "avg_durasi_recovery": 728.4285714285714,
                    "min_durasi_recovery": 584,
                    "max_durasi_recovery": 1468,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536511,
                    "nama_posko": "POSKO ULP SUKARAJA",
                    "id_regu": 18797,
                    "kode_regu": "RAJA 52",
                    "nama_regu": "RAJA 52",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672699433,
                    "avg_durasi_response": 152063584.8181818,
                    "min_durasi_response": 418,
                    "max_durasi_response": 1672688805,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 7242,
                    "avg_durasi_recovery": 658.3636363636364,
                    "min_durasi_recovery": 320,
                    "max_durasi_recovery": 1395,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524041,
                    "nama_posko": "POSKO ULP KLATEN KOTA",
                    "id_regu": 18111,
                    "kode_regu": "KLN.MANISRENGGO",
                    "nama_regu": "KLN.MANISRENGGO",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15963,
                    "avg_durasi_response": 1451.1818181818182,
                    "min_durasi_response": 852,
                    "max_durasi_response": 2342,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13997,
                    "avg_durasi_recovery": 1272.4545454545455,
                    "min_durasi_recovery": 354,
                    "max_durasi_recovery": 1943,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533211,
                    "nama_posko": "POSKO ULP KUNINGAN",
                    "id_regu": 19226,
                    "kode_regu": "CIKIJING 5.1",
                    "nama_regu": "CIKIJING 5.1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7741,
                    "avg_durasi_response": 967.625,
                    "min_durasi_response": 585,
                    "max_durasi_response": 1578,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535677,
                    "avg_durasi_recovery": 4566959.625,
                    "min_durasi_recovery": 258,
                    "max_durasi_recovery": 36529910,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 538741,
                    "nama_posko": "POSKO ULP CIMANGGIS",
                    "id_regu": 18843,
                    "kode_regu": "CIMANGGIS 52",
                    "nama_regu": "CIMANGGIS 52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20165,
                    "avg_durasi_response": 2240.5555555555557,
                    "min_durasi_response": 1781,
                    "max_durasi_response": 2900,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9192,
                    "avg_durasi_recovery": 1021.3333333333334,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 1599,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535311,
                    "nama_posko": "POSKO ULP MAJALAYA",
                    "id_regu": 18854,
                    "kode_regu": "MAKOTA51",
                    "nama_regu": "MAKOTA51",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18730,
                    "avg_durasi_response": 814.3478260869565,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1724,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12121,
                    "avg_durasi_recovery": 527,
                    "min_durasi_recovery": 185,
                    "max_durasi_recovery": 1977,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 428101,
                    "nama_posko": "POSKO ULP WAMENA KOTA",
                    "id_regu": 39820,
                    "kode_regu": "WAMENA21",
                    "nama_regu": "WAMENA21",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10788,
                    "avg_durasi_response": 1798,
                    "min_durasi_response": 1006,
                    "max_durasi_response": 3290,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4108,
                    "avg_durasi_recovery": 684.6666666666666,
                    "min_durasi_recovery": 58,
                    "max_durasi_recovery": 2210,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 442401,
                    "nama_posko": "POSKO ULP SAMAWA REA",
                    "id_regu": 30117,
                    "kode_regu": "KJ MOYO HILIR",
                    "nama_regu": "KJ MOYO HILIR",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1171,
                    "avg_durasi_response": 585.5,
                    "min_durasi_response": 579,
                    "max_durasi_response": 592,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 987,
                    "avg_durasi_recovery": 493.5,
                    "min_durasi_recovery": 412,
                    "max_durasi_recovery": 575,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 325201,
                    "nama_posko": "POSKO ULP BARRU",
                    "id_regu": 33317,
                    "kode_regu": "BARRU6",
                    "nama_regu": "BARRU6",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672661604,
                    "avg_durasi_response": 334532320.8,
                    "min_durasi_response": 516,
                    "max_durasi_response": 1672656168,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2748,
                    "avg_durasi_recovery": 549.6,
                    "min_durasi_recovery": 218,
                    "max_durasi_recovery": 959,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 211001,
                    "nama_posko": "POSKO ULP KOTA",
                    "id_regu": 34262,
                    "kode_regu": "A LIMBUNG",
                    "nama_regu": "A LIMBUNG",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672689775,
                    "avg_durasi_response": 104543110.9375,
                    "min_durasi_response": 681,
                    "max_durasi_response": 1672669427,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36535960,
                    "avg_durasi_recovery": 2283497.5,
                    "min_durasi_recovery": 267,
                    "max_durasi_recovery": 36521685,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 537321,
                    "nama_posko": "POSKO ULP BABELAN",
                    "id_regu": 17957,
                    "kode_regu": "BUNGIN 52",
                    "nama_regu": "BUNGIN 52",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10407,
                    "avg_durasi_response": 1300.875,
                    "min_durasi_response": 1018,
                    "max_durasi_response": 1597,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18244,
                    "avg_durasi_recovery": 2280.5,
                    "min_durasi_recovery": 134,
                    "max_durasi_recovery": 10033,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 414301,
                    "nama_posko": "POSKO ULP MASOHI",
                    "id_regu": 39556,
                    "kode_regu": "52MASOHI",
                    "nama_regu": "52MASOHI",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2697,
                    "avg_durasi_response": 1348.5,
                    "min_durasi_response": 1250,
                    "max_durasi_response": 1447,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1933,
                    "avg_durasi_recovery": 966.5,
                    "min_durasi_recovery": 801,
                    "max_durasi_recovery": 1132,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172401,
                    "nama_posko": "POSKO ULP KOTA AGUNG",
                    "id_regu": 23769,
                    "kode_regu": "PUITIH.DOH",
                    "nama_regu": "PUITIH.DOH",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3581,
                    "avg_durasi_response": 1193.6666666666667,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1831,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5315,
                    "avg_durasi_recovery": 1771.6666666666667,
                    "min_durasi_recovery": 1261,
                    "max_durasi_recovery": 2085,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435001,
                    "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "id_regu": 27437,
                    "kode_regu": "LELA",
                    "nama_regu": "LELA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6252,
                    "avg_durasi_response": 1563,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1732,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5361,
                    "avg_durasi_recovery": 1340.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1967,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431001,
                    "nama_posko": "POSKO ULP KUPANG",
                    "id_regu": 20024,
                    "kode_regu": "KUPANG6",
                    "nama_regu": "KUPANG6",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27574,
                    "avg_durasi_response": 1838.2666666666667,
                    "min_durasi_response": 749,
                    "max_durasi_response": 2756,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18215,
                    "avg_durasi_recovery": 1214.3333333333333,
                    "min_durasi_recovery": 256,
                    "max_durasi_recovery": 3842,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543601,
                    "nama_posko": "POSKO CIPUTAT",
                    "id_regu": 14442,
                    "kode_regu": "MRT_ULC2",
                    "nama_regu": "MRT_ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672669990,
                    "avg_durasi_response": 278778331.6666667,
                    "min_durasi_response": 1191,
                    "max_durasi_response": 1672662001,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6476,
                    "avg_durasi_recovery": 1079.3333333333333,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 1497,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 115521,
                    "nama_posko": "POSKO ULP SINGKIL",
                    "id_regu": 25384,
                    "kode_regu": "SINGKIL10.1",
                    "nama_regu": "SINGKIL10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1734,
                    "avg_durasi_response": 578,
                    "min_durasi_response": 521,
                    "max_durasi_response": 615,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1748,
                    "avg_durasi_recovery": 582.6666666666666,
                    "min_durasi_recovery": 463,
                    "max_durasi_recovery": 737,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561301,
                    "nama_posko": "POSKO ULP ANYER",
                    "id_regu": 16267,
                    "kode_regu": "ANYER 5.1",
                    "nama_regu": "ANYER 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1588,
                    "avg_durasi_response": 1588,
                    "min_durasi_response": 1588,
                    "max_durasi_response": 1588,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 468,
                    "avg_durasi_recovery": 468,
                    "min_durasi_recovery": 468,
                    "max_durasi_recovery": 468,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443201,
                    "nama_posko": "POSKO ULP DOMPU",
                    "id_regu": 24499,
                    "kode_regu": "GAHU",
                    "nama_regu": "GAHU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4954,
                    "avg_durasi_response": 2477,
                    "min_durasi_response": 1527,
                    "max_durasi_response": 3427,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2258,
                    "avg_durasi_recovery": 1129,
                    "min_durasi_recovery": 482,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551102,
                    "nama_posko": "POSKO ULP MENGWI",
                    "id_regu": 392,
                    "kode_regu": "KUTA 282",
                    "nama_regu": "KUTA 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3162,
                    "avg_durasi_response": 3162,
                    "min_durasi_response": 3162,
                    "max_durasi_response": 3162,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 234963,
                    "avg_durasi_recovery": 234963,
                    "min_durasi_recovery": 234963,
                    "max_durasi_recovery": 234963,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521051,
                    "nama_posko": "POSKO ULP WONOSARI",
                    "id_regu": 13427,
                    "kode_regu": "YOG.GUNUNG 1",
                    "nama_regu": "YOG.GUNUNG 1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672728284,
                    "avg_durasi_response": 88038330.73684211,
                    "min_durasi_response": 724,
                    "max_durasi_response": 1672667319,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 25045,
                    "avg_durasi_recovery": 1318.157894736842,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 3080,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535511,
                    "nama_posko": "POSKO ULP BANDUNG SELATAN",
                    "id_regu": 17938,
                    "kode_regu": "BDG SELATAN 52",
                    "nama_regu": "BDG SELATAN 52",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26141,
                    "avg_durasi_response": 1375.842105263158,
                    "min_durasi_response": 791,
                    "max_durasi_response": 2765,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 90262663,
                    "avg_durasi_recovery": 4750666.47368421,
                    "min_durasi_recovery": 343,
                    "max_durasi_recovery": 36527208,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 232001,
                    "nama_posko": "POSKO ULP BALIKPAPAN SELATAN",
                    "id_regu": 37796,
                    "kode_regu": "DGA 4",
                    "nama_regu": "DGA 4",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24883,
                    "avg_durasi_response": 2262.090909090909,
                    "min_durasi_response": 1341,
                    "max_durasi_response": 4393,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36536692,
                    "avg_durasi_recovery": 3321517.4545454546,
                    "min_durasi_recovery": 496,
                    "max_durasi_recovery": 36526765,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 526521,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATENG )",
                    "id_regu": 18950,
                    "kode_regu": "531",
                    "nama_regu": "531",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23680,
                    "avg_durasi_response": 1691.4285714285713,
                    "min_durasi_response": 1002,
                    "max_durasi_response": 2745,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13384,
                    "avg_durasi_recovery": 956,
                    "min_durasi_recovery": 367,
                    "max_durasi_recovery": 1992,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538411,
                    "nama_posko": "POSKO ULP BOGOR BARAT",
                    "id_regu": 31276,
                    "kode_regu": "BOGOR BARAT 51",
                    "nama_regu": "BOGOR BARAT 51",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41320,
                    "avg_durasi_response": 1967.6190476190477,
                    "min_durasi_response": 509,
                    "max_durasi_response": 3269,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109555190,
                    "avg_durasi_recovery": 5216913.80952381,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36530937,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 234201,
                    "nama_posko": "POSKO ULP SANGATTA",
                    "id_regu": 35087,
                    "kode_regu": "SANGKULIRANG.1",
                    "nama_regu": "SANGKULIRANG.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1668,
                    "avg_durasi_response": 1668,
                    "min_durasi_response": 1668,
                    "max_durasi_response": 1668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 638,
                    "avg_durasi_recovery": 638,
                    "min_durasi_recovery": 638,
                    "max_durasi_recovery": 638,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437001,
                    "nama_posko": "POSKO ULP ENDE",
                    "id_regu": 29489,
                    "kode_regu": "NANGAPANDA",
                    "nama_regu": "NANGAPANDA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1831,
                    "avg_durasi_response": 610.3333333333334,
                    "min_durasi_response": 516,
                    "max_durasi_response": 667,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2143,
                    "avg_durasi_recovery": 714.3333333333334,
                    "min_durasi_recovery": 259,
                    "max_durasi_recovery": 1137,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516534,
                    "nama_posko": "POSKO ULP BONDOWOSO",
                    "id_regu": 17326,
                    "kode_regu": "BDWS.ULC9",
                    "nama_regu": "BDWS.ULC9",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4200,
                    "avg_durasi_response": 1400,
                    "min_durasi_response": 632,
                    "max_durasi_response": 2044,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2510,
                    "avg_durasi_recovery": 836.6666666666666,
                    "min_durasi_recovery": 725,
                    "max_durasi_recovery": 1048,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181501,
                    "nama_posko": "POSKO ULP PERAWANG",
                    "id_regu": 36658,
                    "kode_regu": "MANDAU",
                    "nama_regu": "MANDAU",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11334,
                    "avg_durasi_response": 2833.5,
                    "min_durasi_response": 1050,
                    "max_durasi_response": 3460,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3780,
                    "avg_durasi_recovery": 945,
                    "min_durasi_recovery": 654,
                    "max_durasi_recovery": 1411,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133321,
                    "nama_posko": "POSKO ULP SIJUNJUNG",
                    "id_regu": 21666,
                    "kode_regu": "SIJUNJUNG",
                    "nama_regu": "SIJUNJUNG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1083,
                    "avg_durasi_response": 1083,
                    "min_durasi_response": 1083,
                    "max_durasi_response": 1083,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2020,
                    "avg_durasi_recovery": 2020,
                    "min_durasi_recovery": 2020,
                    "max_durasi_recovery": 2020,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222001,
                    "nama_posko": "POSKO ULP BARABAI",
                    "id_regu": 34059,
                    "kode_regu": "BARABAI13",
                    "nama_regu": "BARABAI13",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5543,
                    "avg_durasi_response": 1385.75,
                    "min_durasi_response": 1002,
                    "max_durasi_response": 1758,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2918,
                    "avg_durasi_recovery": 729.5,
                    "min_durasi_recovery": 495,
                    "max_durasi_recovery": 1236,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435701,
                    "nama_posko": "POSKO ULP LEMBATA",
                    "id_regu": 33224,
                    "kode_regu": "ILEAPE",
                    "nama_regu": "ILEAPE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6221,
                    "avg_durasi_response": 2073.6666666666665,
                    "min_durasi_response": 1960,
                    "max_durasi_response": 2252,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36514926,
                    "avg_durasi_recovery": 12171642,
                    "min_durasi_recovery": 1315,
                    "max_durasi_recovery": 36502058,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 181401,
                    "nama_posko": "POSKO ULP PANAM",
                    "id_regu": 27937,
                    "kode_regu": "URC Panam",
                    "nama_regu": "URC Panam",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33016,
                    "avg_durasi_response": 3668.4444444444443,
                    "min_durasi_response": 2140,
                    "max_durasi_response": 4916,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4823,
                    "avg_durasi_recovery": 535.8888888888889,
                    "min_durasi_recovery": 274,
                    "max_durasi_recovery": 942,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 324201,
                    "nama_posko": "POSKO ULP KARIANGO",
                    "id_regu": 6560,
                    "kode_regu": "KARIANGO1",
                    "nama_regu": "KARIANGO1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 961,
                    "avg_durasi_response": 961,
                    "min_durasi_response": 961,
                    "max_durasi_response": 961,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 884,
                    "avg_durasi_recovery": 884,
                    "min_durasi_recovery": 884,
                    "max_durasi_recovery": 884,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523521,
                    "nama_posko": "POSKO ULP AMBARAWA",
                    "id_regu": 10810,
                    "kode_regu": "LAGA521",
                    "nama_regu": "LAGA521",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6333,
                    "avg_durasi_response": 1583.25,
                    "min_durasi_response": 1138,
                    "max_durasi_response": 1886,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 46620,
                    "avg_durasi_recovery": 11655,
                    "min_durasi_recovery": 958,
                    "max_durasi_recovery": 30943,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 513033,
                    "nama_posko": "POSKO ULP BATU",
                    "id_regu": 17167,
                    "kode_regu": "BATU.MS1",
                    "nama_regu": "BATU.MS1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46441,
                    "avg_durasi_response": 1498.0967741935483,
                    "min_durasi_response": 612,
                    "max_durasi_response": 3995,
                    "total_dibawah_sla_response": 31,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36526197,
                    "avg_durasi_recovery": 1178264.4193548388,
                    "min_durasi_recovery": 110,
                    "max_durasi_recovery": 36505695,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 315201,
                    "nama_posko": "POSKO ULP LEOK",
                    "id_regu": 26817,
                    "kode_regu": "LOEK 02",
                    "nama_regu": "LOEK 02",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5637,
                    "avg_durasi_response": 1879,
                    "min_durasi_response": 594,
                    "max_durasi_response": 3512,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4531,
                    "avg_durasi_recovery": 1510.3333333333333,
                    "min_durasi_recovery": 200,
                    "max_durasi_recovery": 2577,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566501,
                    "nama_posko": "POSKO SEPATAN",
                    "id_regu": 16266,
                    "kode_regu": "SEPATAN 1",
                    "nama_regu": "SEPATAN 1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672698542,
                    "avg_durasi_response": 128669118.61538461,
                    "min_durasi_response": 746,
                    "max_durasi_response": 1672678602,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109635640,
                    "avg_durasi_recovery": 8433510.76923077,
                    "min_durasi_recovery": 537,
                    "max_durasi_recovery": 36527689,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 552101,
                    "nama_posko": "POSKO ULP KLUNGKUNG",
                    "id_regu": 28557,
                    "kode_regu": "KLK-181",
                    "nama_regu": "KLK-181",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20367,
                    "avg_durasi_response": 1566.6923076923076,
                    "min_durasi_response": 1048,
                    "max_durasi_response": 2137,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 47405,
                    "avg_durasi_recovery": 3646.5384615384614,
                    "min_durasi_recovery": 53,
                    "max_durasi_recovery": 13430,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172401,
                    "nama_posko": "POSKO ULP KOTA AGUNG",
                    "id_regu": 23769,
                    "kode_regu": "PUITIH.DOH",
                    "nama_regu": "PUITIH.DOH",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3581,
                    "avg_durasi_response": 1193.6666666666667,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1831,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5315,
                    "avg_durasi_recovery": 1771.6666666666667,
                    "min_durasi_recovery": 1261,
                    "max_durasi_recovery": 2085,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 324401,
                    "nama_posko": "POSKO ULP ENREKANG",
                    "id_regu": 22269,
                    "kode_regu": "ENREKANG2",
                    "nama_regu": "ENREKANG2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4299,
                    "avg_durasi_response": 2149.5,
                    "min_durasi_response": 754,
                    "max_durasi_response": 3545,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3312,
                    "avg_durasi_recovery": 1656,
                    "min_durasi_recovery": 197,
                    "max_durasi_recovery": 3115,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524531,
                    "nama_posko": "POSKO ULP KEDUNGWUNI",
                    "id_regu": 24636,
                    "kode_regu": "52453G",
                    "nama_regu": "52453G",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672697095,
                    "avg_durasi_response": 334539419,
                    "min_durasi_response": 1100,
                    "max_durasi_response": 1672690999,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4407,
                    "avg_durasi_recovery": 881.4,
                    "min_durasi_recovery": 697,
                    "max_durasi_recovery": 1262,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 128011,
                    "nama_posko": "POSKO ULP MEDAN TIMUR",
                    "id_regu": 17504,
                    "kode_regu": "Mobile Timur 6",
                    "nama_regu": "Mobile Timur 6",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23619,
                    "avg_durasi_response": 1026.9130434782608,
                    "min_durasi_response": 319,
                    "max_durasi_response": 2249,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36544803,
                    "avg_durasi_recovery": 1588904.4782608696,
                    "min_durasi_recovery": 167,
                    "max_durasi_recovery": 36520597,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 442201,
                    "nama_posko": "POSKO ULP TALIWANG",
                    "id_regu": 24896,
                    "kode_regu": "KJ SETELUK",
                    "nama_regu": "KJ SETELUK",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2331,
                    "avg_durasi_response": 777,
                    "min_durasi_response": 713,
                    "max_durasi_response": 895,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535719,
                    "avg_durasi_recovery": 12178573,
                    "min_durasi_recovery": 389,
                    "max_durasi_recovery": 36534888,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 541301,
                    "nama_posko": "POSKO CEMPAKA PUTIH",
                    "id_regu": 14218,
                    "kode_regu": "PUTIH2",
                    "nama_regu": "PUTIH2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29997,
                    "avg_durasi_response": 1999.8,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 5251,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36520613,
                    "avg_durasi_recovery": 2434707.533333333,
                    "min_durasi_recovery": 95,
                    "max_durasi_recovery": 36509095,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 513539,
                    "nama_posko": "POSKO ULP BANGIL",
                    "id_regu": 25155,
                    "kode_regu": "BANGGIL11",
                    "nama_regu": "BANGGIL11",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11063,
                    "avg_durasi_response": 1229.2222222222222,
                    "min_durasi_response": 852,
                    "max_durasi_response": 1625,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5123,
                    "avg_durasi_recovery": 569.2222222222222,
                    "min_durasi_recovery": 219,
                    "max_durasi_recovery": 1410,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 546301,
                    "nama_posko": "POSKO CENGKARENG ( POSKO STT )",
                    "id_regu": 17539,
                    "kode_regu": "DERES 4",
                    "nama_regu": "DERES 4",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 60715,
                    "avg_durasi_response": 2529.7916666666665,
                    "min_durasi_response": 856,
                    "max_durasi_response": 5985,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 33975,
                    "avg_durasi_recovery": 1415.625,
                    "min_durasi_recovery": 296,
                    "max_durasi_recovery": 11164,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513506,
                    "nama_posko": "POSKO ULP PASURUAN KOTA",
                    "id_regu": 25090,
                    "kode_regu": "KOTA11",
                    "nama_regu": "KOTA11",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17129,
                    "avg_durasi_response": 1903.2222222222222,
                    "min_durasi_response": 678,
                    "max_durasi_response": 3772,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36496861,
                    "avg_durasi_recovery": 4055206.777777778,
                    "min_durasi_recovery": 296,
                    "max_durasi_recovery": 36487127,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 522561,
                    "nama_posko": "POSKO ULP BUMIAYU",
                    "id_regu": 18245,
                    "kode_regu": "52256.D",
                    "nama_regu": "52256.D",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5012,
                    "avg_durasi_response": 1002.4,
                    "min_durasi_response": 805,
                    "max_durasi_response": 1304,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5484,
                    "avg_durasi_recovery": 1096.8,
                    "min_durasi_recovery": 452,
                    "max_durasi_recovery": 2378,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525541,
                    "nama_posko": "POSKO ULP WIROSARI",
                    "id_regu": 18201,
                    "kode_regu": "GATAK",
                    "nama_regu": "GATAK",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706785,
                    "avg_durasi_response": 278784464.1666667,
                    "min_durasi_response": 1222,
                    "max_durasi_response": 1672698956,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10315,
                    "avg_durasi_recovery": 1719.1666666666667,
                    "min_durasi_recovery": 902,
                    "max_durasi_recovery": 2610,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514087,
                    "nama_posko": "POSKO ULP WLINGI",
                    "id_regu": 17238,
                    "kode_regu": "Clear Temper",
                    "nama_regu": "Clear Temper",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8461,
                    "avg_durasi_response": 705.0833333333334,
                    "min_durasi_response": 109,
                    "max_durasi_response": 1205,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3165,
                    "avg_durasi_recovery": 263.75,
                    "min_durasi_recovery": 16,
                    "max_durasi_recovery": 781,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134541,
                    "nama_posko": "POSKO ULP LINTAU",
                    "id_regu": 21755,
                    "kode_regu": "BALAITANGAH",
                    "nama_regu": "BALAITANGAH",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3732,
                    "avg_durasi_response": 1244,
                    "min_durasi_response": 1012,
                    "max_durasi_response": 1402,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4088,
                    "avg_durasi_recovery": 1362.6666666666667,
                    "min_durasi_recovery": 641,
                    "max_durasi_recovery": 2224,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511054,
                    "nama_posko": "POSKO ULP KENJERAN",
                    "id_regu": 23217,
                    "kode_regu": "KJR.13",
                    "nama_regu": "KJR.13",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7855,
                    "avg_durasi_response": 1571,
                    "min_durasi_response": 1358,
                    "max_durasi_response": 1850,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4037,
                    "avg_durasi_recovery": 807.4,
                    "min_durasi_recovery": 425,
                    "max_durasi_recovery": 1057,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 211011,
                    "nama_posko": "POSKO ULP SIANTAN",
                    "id_regu": 34176,
                    "kode_regu": "JUNGKAT",
                    "nama_regu": "JUNGKAT",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2949,
                    "avg_durasi_response": 983,
                    "min_durasi_response": 686,
                    "max_durasi_response": 1353,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2405,
                    "avg_durasi_recovery": 801.6666666666666,
                    "min_durasi_recovery": 188,
                    "max_durasi_recovery": 1797,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441501,
                    "nama_posko": "POSKO ULP AMPENAN",
                    "id_regu": 19556,
                    "kode_regu": "GANAN1",
                    "nama_regu": "GANAN1",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20795,
                    "avg_durasi_response": 1039.75,
                    "min_durasi_response": 506,
                    "max_durasi_response": 3705,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36576678,
                    "avg_durasi_recovery": 1828833.9,
                    "min_durasi_recovery": 729,
                    "max_durasi_recovery": 36542889,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 515432,
                    "nama_posko": "POSKO ULP TRENGGALEK",
                    "id_regu": 25205,
                    "kode_regu": "TRENGGALEK PANGGUL",
                    "nama_regu": "TRENGGALEK PANGGUL",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8799,
                    "avg_durasi_response": 1759.8,
                    "min_durasi_response": 1338,
                    "max_durasi_response": 2382,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8513,
                    "avg_durasi_recovery": 1702.6,
                    "min_durasi_recovery": 1115,
                    "max_durasi_recovery": 1979,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 111101,
                    "nama_posko": "POSKO ULP KOTA MERDUATI",
                    "id_regu": 17719,
                    "kode_regu": "MERDUATI 10.1",
                    "nama_regu": "MERDUATI 10.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8295,
                    "avg_durasi_response": 1382.5,
                    "min_durasi_response": 728,
                    "max_durasi_response": 2305,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6949,
                    "avg_durasi_recovery": 1158.1666666666667,
                    "min_durasi_recovery": 459,
                    "max_durasi_recovery": 2001,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520011,
                    "nama_posko": "POSKO ULP KUDUS KOTA",
                    "id_regu": 18377,
                    "kode_regu": "52001.KUDUSKOTA511",
                    "nama_regu": "52001.KUDUSKOTA511",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 57259,
                    "avg_durasi_response": 5205.363636363636,
                    "min_durasi_response": 1837,
                    "max_durasi_response": 8932,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73036975,
                    "avg_durasi_recovery": 6639725,
                    "min_durasi_recovery": 113,
                    "max_durasi_recovery": 36545368,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 443401,
                    "nama_posko": "POSKO ULP BIMA KOTA",
                    "id_regu": 30156,
                    "kode_regu": "ULC BIMA",
                    "nama_regu": "ULC BIMA",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10238,
                    "avg_durasi_response": 1279.75,
                    "min_durasi_response": 720,
                    "max_durasi_response": 2546,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4095,
                    "avg_durasi_recovery": 511.875,
                    "min_durasi_recovery": 293,
                    "max_durasi_recovery": 970,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323301,
                    "nama_posko": "POSKO ULP BENU BENUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 624,
                    "avg_durasi_response": 624,
                    "min_durasi_response": 624,
                    "max_durasi_response": 624,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 68,
                    "avg_durasi_recovery": 68,
                    "min_durasi_recovery": 68,
                    "max_durasi_recovery": 68,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533111,
                    "nama_posko": "POSKO ULP CIREBON KOTA",
                    "id_regu": 19222,
                    "kode_regu": "KAPETAKAN 5.1",
                    "nama_regu": "KAPETAKAN 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4081,
                    "avg_durasi_response": 1360.3333333333333,
                    "min_durasi_response": 876,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1029,
                    "avg_durasi_recovery": 343,
                    "min_durasi_recovery": 189,
                    "max_durasi_recovery": 595,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526541,
                    "nama_posko": "POSKO ULP JATISRONO",
                    "id_regu": 18976,
                    "kode_regu": "5113 NGADIROJO",
                    "nama_regu": "5113 NGADIROJO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2152,
                    "avg_durasi_response": 2152,
                    "min_durasi_response": 2152,
                    "max_durasi_response": 2152,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1916,
                    "avg_durasi_recovery": 1916,
                    "min_durasi_recovery": 1916,
                    "max_durasi_recovery": 1916,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517304,
                    "nama_posko": "POSKO ULP BANGKALAN",
                    "id_regu": 23016,
                    "kode_regu": "BKLN.ULC1",
                    "nama_regu": "BKLN.ULC1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19004,
                    "avg_durasi_response": 1357.4285714285713,
                    "min_durasi_response": 479,
                    "max_durasi_response": 2960,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 74646351,
                    "avg_durasi_recovery": 5331882.214285715,
                    "min_durasi_recovery": 2362,
                    "max_durasi_recovery": 36501214,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "id_regu": 13075,
                    "kode_regu": "GIA-182",
                    "nama_regu": "GIA-182",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5156,
                    "avg_durasi_response": 1718.6666666666667,
                    "min_durasi_response": 1570,
                    "max_durasi_response": 1873,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12301,
                    "avg_durasi_recovery": 4100.333333333333,
                    "min_durasi_recovery": 1919,
                    "max_durasi_recovery": 7749,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225101,
                    "nama_posko": "POSKO ULP PULANG PISAU",
                    "id_regu": 30672,
                    "kode_regu": "PANGKOH.11",
                    "nama_regu": "PANGKOH.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1863,
                    "avg_durasi_response": 931.5,
                    "min_durasi_response": 871,
                    "max_durasi_response": 992,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1112,
                    "avg_durasi_recovery": 556,
                    "min_durasi_recovery": 502,
                    "max_durasi_recovery": 610,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 116601,
                    "nama_posko": "POSKO ULP SIGLI",
                    "id_regu": 25219,
                    "kode_regu": "SIGLI KOTA 10.2",
                    "nama_regu": "SIGLI KOTA 10.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1236,
                    "avg_durasi_response": 1236,
                    "min_durasi_response": 1236,
                    "max_durasi_response": 1236,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 559,
                    "avg_durasi_recovery": 559,
                    "min_durasi_recovery": 559,
                    "max_durasi_recovery": 559,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543501,
                    "nama_posko": "POSKO CILEDUK",
                    "id_regu": 14282,
                    "kode_regu": "ULC CILEDUG1",
                    "nama_regu": "ULC CILEDUG1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12389,
                    "avg_durasi_response": 1548.625,
                    "min_durasi_response": 797,
                    "max_durasi_response": 2330,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36512380,
                    "avg_durasi_recovery": 4564047.5,
                    "min_durasi_recovery": 489,
                    "max_durasi_recovery": 36504384,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 225401,
                    "nama_posko": "POSKO ULP MUARA TEWEH",
                    "id_regu": 30683,
                    "kode_regu": "BINING.11",
                    "nama_regu": "BINING.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3503,
                    "avg_durasi_response": 1751.5,
                    "min_durasi_response": 1547,
                    "max_durasi_response": 1956,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 969,
                    "avg_durasi_recovery": 484.5,
                    "min_durasi_recovery": 342,
                    "max_durasi_recovery": 627,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431001,
                    "nama_posko": "POSKO ULP KUPANG",
                    "id_regu": 20024,
                    "kode_regu": "KUPANG6",
                    "nama_regu": "KUPANG6",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27574,
                    "avg_durasi_response": 1838.2666666666667,
                    "min_durasi_response": 749,
                    "max_durasi_response": 2756,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18215,
                    "avg_durasi_recovery": 1214.3333333333333,
                    "min_durasi_recovery": 256,
                    "max_durasi_recovery": 3842,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513123,
                    "nama_posko": "POSKO ULP BLIMBING",
                    "id_regu": 17198,
                    "kode_regu": "BLMBG.ULC1",
                    "nama_regu": "BLMBG.ULC1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672670683,
                    "avg_durasi_response": 128666975.61538461,
                    "min_durasi_response": 1174,
                    "max_durasi_response": 1672653914,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6950,
                    "avg_durasi_recovery": 534.6153846153846,
                    "min_durasi_recovery": 270,
                    "max_durasi_recovery": 886,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522551,
                    "nama_posko": "POSKO ULP BREBES",
                    "id_regu": 29038,
                    "kode_regu": "52255.F URC BLK",
                    "nama_regu": "52255.F URC BLK",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6203,
                    "avg_durasi_response": 1550.75,
                    "min_durasi_response": 1063,
                    "max_durasi_response": 2201,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3411,
                    "avg_durasi_recovery": 852.75,
                    "min_durasi_recovery": 460,
                    "max_durasi_recovery": 1406,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 319301,
                    "nama_posko": "POSKO ULP AMPANA",
                    "id_regu": 32570,
                    "kode_regu": "TOIMA 10.1",
                    "nama_regu": "TOIMA 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 690,
                    "avg_durasi_response": 690,
                    "min_durasi_response": 690,
                    "max_durasi_response": 690,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 782,
                    "avg_durasi_recovery": 782,
                    "min_durasi_recovery": 782,
                    "max_durasi_recovery": 782,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537021,
                    "nama_posko": "POSKO ULP CIBITUNG",
                    "id_regu": 31156,
                    "kode_regu": "KLJY.52",
                    "nama_regu": "KLJY.52",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26553,
                    "avg_durasi_response": 1264.4285714285713,
                    "min_durasi_response": 839,
                    "max_durasi_response": 2376,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 70718,
                    "avg_durasi_recovery": 3367.5238095238096,
                    "min_durasi_recovery": 338,
                    "max_durasi_recovery": 55087,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 411511,
                    "nama_posko": "POSKO ULP SAPARUA",
                    "id_regu": 31099,
                    "kode_regu": "51 SAPARUA",
                    "nama_regu": "51 SAPARUA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8042,
                    "avg_durasi_response": 1340.3333333333333,
                    "min_durasi_response": 1016,
                    "max_durasi_response": 1852,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5246,
                    "avg_durasi_recovery": 874.3333333333334,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1387,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516706,
                    "nama_posko": "POSKO ULP BANYUWANGI KOTA",
                    "id_regu": 17333,
                    "kode_regu": "BWI.KT.ULC",
                    "nama_regu": "BWI.KT.ULC",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 45531,
                    "avg_durasi_response": 1626.107142857143,
                    "min_durasi_response": 811,
                    "max_durasi_response": 2727,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 27482,
                    "avg_durasi_recovery": 981.5,
                    "min_durasi_recovery": 245,
                    "max_durasi_recovery": 2310,
                    "total_dibawah_sla_recovery": 28,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520521,
                    "nama_posko": "POSKO ULP MANAHAN",
                    "id_regu": 18963,
                    "kode_regu": "SKA MNH 521",
                    "nama_regu": "SKA MNH 521",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29437,
                    "avg_durasi_response": 1839.8125,
                    "min_durasi_response": 712,
                    "max_durasi_response": 5626,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18780,
                    "avg_durasi_recovery": 1173.75,
                    "min_durasi_recovery": 248,
                    "max_durasi_recovery": 3130,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516055,
                    "nama_posko": "POSKO ULP AMBULU",
                    "id_regu": 17357,
                    "kode_regu": "AMBLU.MS1",
                    "nama_regu": "AMBLU.MS1",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27195,
                    "avg_durasi_response": 1295,
                    "min_durasi_response": 402,
                    "max_durasi_response": 3116,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14008,
                    "avg_durasi_recovery": 667.047619047619,
                    "min_durasi_recovery": 237,
                    "max_durasi_recovery": 1469,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 144201,
                    "nama_posko": "POSKO ULP SAROLANGUN",
                    "id_regu": 36196,
                    "kode_regu": "PELAWAN 5",
                    "nama_regu": "PELAWAN 5",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3598,
                    "avg_durasi_response": 1799,
                    "min_durasi_response": 1758,
                    "max_durasi_response": 1840,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1801,
                    "avg_durasi_recovery": 900.5,
                    "min_durasi_recovery": 807,
                    "max_durasi_recovery": 994,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 163001,
                    "nama_posko": "POSKO ULP TANJUNG PANDAN",
                    "id_regu": 27041,
                    "kode_regu": "YANTEK 6",
                    "nama_regu": "YANTEK 6",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4152,
                    "avg_durasi_response": 1038,
                    "min_durasi_response": 813,
                    "max_durasi_response": 1223,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3256,
                    "avg_durasi_recovery": 814,
                    "min_durasi_recovery": 413,
                    "max_durasi_recovery": 1270,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536811,
                    "nama_posko": "POSKO ULP MANDE",
                    "id_regu": 32930,
                    "kode_regu": "CIRANJANG.51",
                    "nama_regu": "CIRANJANG.51",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8882,
                    "avg_durasi_response": 888.2,
                    "min_durasi_response": 275,
                    "max_durasi_response": 1700,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5931,
                    "avg_durasi_recovery": 593.1,
                    "min_durasi_recovery": 295,
                    "max_durasi_recovery": 900,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532411,
                    "nama_posko": "POSKO ULP TASIKMALAYA KOTA",
                    "id_regu": 19341,
                    "kode_regu": "CINEAM 5.1",
                    "nama_regu": "CINEAM 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6600,
                    "avg_durasi_response": 733.3333333333334,
                    "min_durasi_response": 502,
                    "max_durasi_response": 892,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6244,
                    "avg_durasi_recovery": 693.7777777777778,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 1534,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172701,
                    "nama_posko": "POSKO ULP RUMBIA",
                    "id_regu": 23790,
                    "kode_regu": "SPTHSRBY",
                    "nama_regu": "SPTHSRBY",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10326,
                    "avg_durasi_response": 1721,
                    "min_durasi_response": 1111,
                    "max_durasi_response": 2290,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7522,
                    "avg_durasi_recovery": 1253.6666666666667,
                    "min_durasi_recovery": 849,
                    "max_durasi_recovery": 1517,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533711,
                    "nama_posko": "POSKO ULP CILIMUS",
                    "id_regu": 19289,
                    "kode_regu": "JALAKSANA 5.1",
                    "nama_regu": "JALAKSANA 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5307,
                    "avg_durasi_response": 1769,
                    "min_durasi_response": 1425,
                    "max_durasi_response": 1942,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1565,
                    "avg_durasi_recovery": 521.6666666666666,
                    "min_durasi_recovery": 331,
                    "max_durasi_recovery": 630,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522051,
                    "nama_posko": "POSKO ULP WONOSOBO",
                    "id_regu": 26437,
                    "kode_regu": "BATUR2",
                    "nama_regu": "BATUR2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5071,
                    "avg_durasi_response": 1690.3333333333333,
                    "min_durasi_response": 1320,
                    "max_durasi_response": 2288,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3086,
                    "avg_durasi_recovery": 1028.6666666666667,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 1415,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532651,
                    "nama_posko": "POSKO ULP KARANGNUNGGAL",
                    "id_regu": 19388,
                    "kode_regu": "CIBALONG 5.1",
                    "nama_regu": "CIBALONG 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 703,
                    "avg_durasi_recovery": 703,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 703,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181111,
                    "nama_posko": "POSKO ULP PEKANBARU KOTA BARAT",
                    "id_regu": 19586,
                    "kode_regu": "Yantek1",
                    "nama_regu": "Yantek1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5735,
                    "avg_durasi_response": 1911.6666666666667,
                    "min_durasi_response": 1766,
                    "max_durasi_response": 2026,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4019,
                    "avg_durasi_recovery": 1339.6666666666667,
                    "min_durasi_recovery": 963,
                    "max_durasi_recovery": 1875,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517506,
                    "nama_posko": "POSKO ULP KETAPANG",
                    "id_regu": 17136,
                    "kode_regu": "KTPG.ULC1",
                    "nama_regu": "KTPG.ULC1",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29317,
                    "avg_durasi_response": 1465.85,
                    "min_durasi_response": 488,
                    "max_durasi_response": 3484,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73399447,
                    "avg_durasi_recovery": 3669972.35,
                    "min_durasi_recovery": 293,
                    "max_durasi_recovery": 36495022,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 514535,
                    "nama_posko": "POSKO ULP JOMBANG",
                    "id_regu": 17103,
                    "kode_regu": "JOMBG.ULC2",
                    "nama_regu": "JOMBG.ULC2",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7609,
                    "avg_durasi_response": 1521.8,
                    "min_durasi_response": 754,
                    "max_durasi_response": 2750,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9402,
                    "avg_durasi_recovery": 1880.4,
                    "min_durasi_recovery": 170,
                    "max_durasi_recovery": 4275,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536711,
                    "nama_posko": "POSKO ULP CIPANAS",
                    "id_regu": 32923,
                    "kode_regu": "CIPANAS.53",
                    "nama_regu": "CIPANAS.53",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2308,
                    "avg_durasi_response": 769.3333333333334,
                    "min_durasi_response": 730,
                    "max_durasi_response": 803,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2258,
                    "avg_durasi_recovery": 752.6666666666666,
                    "min_durasi_recovery": 495,
                    "max_durasi_recovery": 946,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 145101,
                    "nama_posko": "POSKO ULP TAIS",
                    "id_regu": 27499,
                    "kode_regu": "TUMBUAN.01",
                    "nama_regu": "TUMBUAN.01",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1383,
                    "avg_durasi_response": 1383,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1383,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1053,
                    "avg_durasi_recovery": 1053,
                    "min_durasi_recovery": 1053,
                    "max_durasi_recovery": 1053,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 411111,
                    "nama_posko": "POSKO ULP AMBON KOTA",
                    "id_regu": 18658,
                    "kode_regu": "411.KOTA",
                    "nama_regu": "411.KOTA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7833,
                    "avg_durasi_response": 1305.5,
                    "min_durasi_response": 1056,
                    "max_durasi_response": 1649,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7983,
                    "avg_durasi_recovery": 1330.5,
                    "min_durasi_recovery": 561,
                    "max_durasi_recovery": 1945,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 234201,
                    "nama_posko": "POSKO ULP SANGATTA",
                    "id_regu": 35087,
                    "kode_regu": "SANGKULIRANG.1",
                    "nama_regu": "SANGKULIRANG.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1668,
                    "avg_durasi_response": 1668,
                    "min_durasi_response": 1668,
                    "max_durasi_response": 1668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 638,
                    "avg_durasi_recovery": 638,
                    "min_durasi_recovery": 638,
                    "max_durasi_recovery": 638,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 415401,
                    "nama_posko": "POSKO ULP MABA",
                    "id_regu": 31031,
                    "kode_regu": "MOBIL BULI 5.1",
                    "nama_regu": "MOBIL BULI 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4237,
                    "avg_durasi_response": 4237,
                    "min_durasi_response": 4237,
                    "max_durasi_response": 4237,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 652,
                    "avg_durasi_recovery": 652,
                    "min_durasi_recovery": 652,
                    "max_durasi_recovery": 652,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535111,
                    "nama_posko": "POSKO ULP SUMEDANG KOTA",
                    "id_regu": 19161,
                    "kode_regu": "SUMEDANG KOTA 5.1",
                    "nama_regu": "SUMEDANG KOTA 5.1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18224,
                    "avg_durasi_response": 959.1578947368421,
                    "min_durasi_response": 469,
                    "max_durasi_response": 1568,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10330,
                    "avg_durasi_recovery": 543.6842105263158,
                    "min_durasi_recovery": 337,
                    "max_durasi_recovery": 1036,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535341,
                    "nama_posko": "POSKO ULP BANJARAN",
                    "id_regu": 18864,
                    "kode_regu": "BANJARAN51",
                    "nama_regu": "BANJARAN51",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18105,
                    "avg_durasi_response": 952.8947368421053,
                    "min_durasi_response": 546,
                    "max_durasi_response": 1578,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11900,
                    "avg_durasi_recovery": 626.3157894736842,
                    "min_durasi_recovery": 236,
                    "max_durasi_recovery": 2243,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520021,
                    "nama_posko": "POSKO ULP JEPARA",
                    "id_regu": 18386,
                    "kode_regu": "52002.JEPARA521",
                    "nama_regu": "52002.JEPARA521",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48225,
                    "avg_durasi_response": 3014.0625,
                    "min_durasi_response": 1175,
                    "max_durasi_response": 5121,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109563774,
                    "avg_durasi_recovery": 6847735.875,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 36520892,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 114411,
                    "nama_posko": "POSKO ULP CALANG",
                    "id_regu": 25505,
                    "kode_regu": "LHOK KRUET 10.1",
                    "nama_regu": "LHOK KRUET 10.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4674,
                    "avg_durasi_response": 779,
                    "min_durasi_response": 359,
                    "max_durasi_response": 1119,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36561146,
                    "avg_durasi_recovery": 6093524.333333333,
                    "min_durasi_recovery": 490,
                    "max_durasi_recovery": 36557407,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562201,
                    "nama_posko": "POSKO ULP PANDEGLANG",
                    "id_regu": 16214,
                    "kode_regu": "MANDALAWANGI 5.1",
                    "nama_regu": "MANDALAWANGI 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9191,
                    "avg_durasi_response": 1313,
                    "min_durasi_response": 866,
                    "max_durasi_response": 1798,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8272003,
                    "avg_durasi_recovery": 1181714.7142857143,
                    "min_durasi_recovery": 609,
                    "max_durasi_recovery": 2117771,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 514033,
                    "nama_posko": "POSKO ULP TULUNGAGUNG",
                    "id_regu": 17218,
                    "kode_regu": "TGL.MS8",
                    "nama_regu": "TGL.MS8",
                    "total": 30,
                    "total_selesai": 30,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672713994,
                    "avg_durasi_response": 55757133.13333333,
                    "min_durasi_response": 680,
                    "max_durasi_response": 1672679997,
                    "total_dibawah_sla_response": 29,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36892353,
                    "avg_durasi_recovery": 1229745.1,
                    "min_durasi_recovery": 230,
                    "max_durasi_recovery": 36527895,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 562101,
                    "nama_posko": "POSKO ULP RANGKASBITUNG",
                    "id_regu": 16201,
                    "kode_regu": "CITOREK 5.1",
                    "nama_regu": "CITOREK 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2201,
                    "avg_durasi_response": 733.6666666666666,
                    "min_durasi_response": 696,
                    "max_durasi_response": 781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3301,
                    "avg_durasi_recovery": 1100.3333333333333,
                    "min_durasi_recovery": 928,
                    "max_durasi_recovery": 1252,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184101,
                    "nama_posko": "POSKO ULP RENGAT KOTA",
                    "id_regu": 20308,
                    "kode_regu": "KILAN 10",
                    "nama_regu": "KILAN 10",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1289,
                    "avg_durasi_response": 1289,
                    "min_durasi_response": 1289,
                    "max_durasi_response": 1289,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 444,
                    "avg_durasi_recovery": 444,
                    "min_durasi_recovery": 444,
                    "max_durasi_recovery": 444,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524521,
                    "nama_posko": "POSKO ULP BATANG",
                    "id_regu": 18148,
                    "kode_regu": "52452E LIMPUNG 1",
                    "nama_regu": "52452E LIMPUNG 1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14282,
                    "avg_durasi_response": 1190.1666666666667,
                    "min_durasi_response": 561,
                    "max_durasi_response": 2576,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73006115,
                    "avg_durasi_recovery": 6083842.916666667,
                    "min_durasi_recovery": 100,
                    "max_durasi_recovery": 36508272,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 523011,
                    "nama_posko": "POSKO ULP SEMARANG TENGAH",
                    "id_regu": 33196,
                    "kode_regu": "52301H",
                    "nama_regu": "52301H",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672732733,
                    "avg_durasi_response": 139394394.41666666,
                    "min_durasi_response": 2373,
                    "max_durasi_response": 1672657238,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10175,
                    "avg_durasi_recovery": 847.9166666666666,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 2290,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532411,
                    "nama_posko": "POSKO ULP TASIKMALAYA KOTA",
                    "id_regu": 19341,
                    "kode_regu": "CINEAM 5.1",
                    "nama_regu": "CINEAM 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6600,
                    "avg_durasi_response": 733.3333333333334,
                    "min_durasi_response": 502,
                    "max_durasi_response": 892,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6244,
                    "avg_durasi_recovery": 693.7777777777778,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 1534,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518011,
                    "nama_posko": "POSKO ULP BOJONEGORO KOTA",
                    "id_regu": 16961,
                    "kode_regu": "KOTA 13",
                    "nama_regu": "KOTA 13",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43797,
                    "avg_durasi_response": 2305.1052631578946,
                    "min_durasi_response": 1335,
                    "max_durasi_response": 5238,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 24670,
                    "avg_durasi_recovery": 1298.421052631579,
                    "min_durasi_recovery": 380,
                    "max_durasi_recovery": 3240,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 320401,
                    "nama_posko": "POSKO ULP PANGKEP",
                    "id_regu": 22019,
                    "kode_regu": "32040.MOBIL3",
                    "nama_regu": "32040.MOBIL3",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9989,
                    "avg_durasi_response": 1997.8,
                    "min_durasi_response": 767,
                    "max_durasi_response": 2917,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5620,
                    "avg_durasi_recovery": 1124,
                    "min_durasi_recovery": 431,
                    "max_durasi_recovery": 2582,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 121177,
                    "nama_posko": "POSKO ULP TANAH JAWA",
                    "id_regu": 21277,
                    "kode_regu": "JAWA6",
                    "nama_regu": "JAWA6",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 628,
                    "avg_durasi_response": 628,
                    "min_durasi_response": 628,
                    "max_durasi_response": 628,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 478,
                    "avg_durasi_recovery": 478,
                    "min_durasi_recovery": 478,
                    "max_durasi_recovery": 478,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538531,
                    "nama_posko": "POSKO ULP JASINGA",
                    "id_regu": 18924,
                    "kode_regu": "PARUNG PANJANG",
                    "nama_regu": "PARUNG PANJANG",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12432,
                    "avg_durasi_response": 1130.1818181818182,
                    "min_durasi_response": 541,
                    "max_durasi_response": 2572,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9398,
                    "avg_durasi_recovery": 854.3636363636364,
                    "min_durasi_recovery": 353,
                    "max_durasi_recovery": 1501,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535671,
                    "nama_posko": "POSKO ULP CIJAWURA",
                    "id_regu": 17923,
                    "kode_regu": "CIJAWURA 52",
                    "nama_regu": "CIJAWURA 52",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672720440,
                    "avg_durasi_response": 119480031.42857143,
                    "min_durasi_response": 861,
                    "max_durasi_response": 1672700234,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 18612,
                    "avg_durasi_recovery": 1329.4285714285713,
                    "min_durasi_recovery": 302,
                    "max_durasi_recovery": 3577,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321311,
                    "nama_posko": "POSKO ULP SUNGGUMINASA",
                    "id_regu": 18742,
                    "kode_regu": "S MOBIL 1",
                    "nama_regu": "S MOBIL 1",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 82722,
                    "avg_durasi_response": 4866,
                    "min_durasi_response": 1231,
                    "max_durasi_response": 10350,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36537427,
                    "avg_durasi_recovery": 2149260.411764706,
                    "min_durasi_recovery": 620,
                    "max_durasi_recovery": 36512756,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 319501,
                    "nama_posko": "POSKO ULP LUWUK",
                    "id_regu": 32543,
                    "kode_regu": "BALANTAK10.1",
                    "nama_regu": "BALANTAK10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 867,
                    "avg_durasi_response": 867,
                    "min_durasi_response": 867,
                    "max_durasi_response": 867,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 957,
                    "avg_durasi_recovery": 957,
                    "min_durasi_recovery": 957,
                    "max_durasi_recovery": 957,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537411,
                    "nama_posko": "POSKO ULP BANTARGEBANG",
                    "id_regu": 26784,
                    "kode_regu": "PEKAYON 52",
                    "nama_regu": "PEKAYON 52",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672685230,
                    "avg_durasi_response": 167268523,
                    "min_durasi_response": 678,
                    "max_durasi_response": 1672676166,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 43879,
                    "avg_durasi_recovery": 4387.9,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 33690,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 311201,
                    "nama_posko": "POSKO ULP AIRMADIDI",
                    "id_regu": 38262,
                    "kode_regu": "AIRMADIDI 10",
                    "nama_regu": "AIRMADIDI 10",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15200,
                    "avg_durasi_response": 2171.4285714285716,
                    "min_durasi_response": 757,
                    "max_durasi_response": 6671,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8014,
                    "avg_durasi_recovery": 1144.857142857143,
                    "min_durasi_recovery": 683,
                    "max_durasi_recovery": 1982,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 183031,
                    "nama_posko": "POSKO ULP TANJUNG UBAN",
                    "id_regu": 19600,
                    "kode_regu": "YANDAL01",
                    "nama_regu": "YANDAL01",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 830,
                    "avg_durasi_response": 830,
                    "min_durasi_response": 830,
                    "max_durasi_response": 830,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 457,
                    "avg_durasi_recovery": 457,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 457,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515032,
                    "nama_posko": "POSKO ULP MAGETAN",
                    "id_regu": 17056,
                    "kode_regu": "PLSAN.MS13",
                    "nama_regu": "PLSAN.MS13",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9426,
                    "avg_durasi_response": 1047.3333333333333,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1778,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36519378,
                    "avg_durasi_recovery": 4057708.6666666665,
                    "min_durasi_recovery": 314,
                    "max_durasi_recovery": 36514091,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 145001,
                    "nama_posko": "POSKO ULP TELUK SEGARA",
                    "id_regu": 17828,
                    "kode_regu": "TEGAR 02",
                    "nama_regu": "TEGAR 02",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9812,
                    "avg_durasi_response": 1635.3333333333333,
                    "min_durasi_response": 992,
                    "max_durasi_response": 2412,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8746,
                    "avg_durasi_recovery": 1457.6666666666667,
                    "min_durasi_recovery": 698,
                    "max_durasi_recovery": 2346,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520591,
                    "nama_posko": "POSKO ULP SUMBERLAWANG",
                    "id_regu": 18985,
                    "kode_regu": "SKA SBL YANDAL 1",
                    "nama_regu": "SKA SBL YANDAL 1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3404,
                    "avg_durasi_response": 851,
                    "min_durasi_response": 684,
                    "max_durasi_response": 949,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522618,
                    "avg_durasi_recovery": 9130654.5,
                    "min_durasi_recovery": 1572,
                    "max_durasi_recovery": 36516663,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 144101,
                    "nama_posko": "POSKO ULP BANGKO",
                    "id_regu": 26364,
                    "kode_regu": "BANGKO 5",
                    "nama_regu": "BANGKO 5",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2125,
                    "avg_durasi_response": 2125,
                    "min_durasi_response": 2125,
                    "max_durasi_response": 2125,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2314,
                    "avg_durasi_recovery": 2314,
                    "min_durasi_recovery": 2314,
                    "max_durasi_recovery": 2314,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "id_regu": 32976,
                    "kode_regu": "URC TEGOWANU 2",
                    "nama_regu": "URC TEGOWANU 2",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3605,
                    "avg_durasi_response": 1201.6666666666667,
                    "min_durasi_response": 1004,
                    "max_durasi_response": 1301,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2048,
                    "avg_durasi_recovery": 682.6666666666666,
                    "min_durasi_recovery": 555,
                    "max_durasi_recovery": 867,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431301,
                    "nama_posko": "POSKO ULP ATAMBUA",
                    "id_regu": 20018,
                    "kode_regu": "ATAMBUA",
                    "nama_regu": "ATAMBUA",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694784,
                    "avg_durasi_response": 88036567.57894737,
                    "min_durasi_response": 531,
                    "max_durasi_response": 1672655450,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36559549,
                    "avg_durasi_recovery": 1924186.7894736843,
                    "min_durasi_recovery": 242,
                    "max_durasi_recovery": 36540409,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 184201,
                    "nama_posko": "POSKO ULP TALUK KUANTAN",
                    "id_regu": 20323,
                    "kode_regu": "BASERAH",
                    "nama_regu": "BASERAH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 896,
                    "avg_durasi_response": 896,
                    "min_durasi_response": 896,
                    "max_durasi_response": 896,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448,
                    "avg_durasi_recovery": 448,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 448,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525021,
                    "nama_posko": "POSKO ULP MAJENANG",
                    "id_regu": 29919,
                    "kode_regu": "52502F URC2",
                    "nama_regu": "52502F URC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6438,
                    "avg_durasi_response": 1073,
                    "min_durasi_response": 451,
                    "max_durasi_response": 1805,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3673,
                    "avg_durasi_recovery": 612.1666666666666,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 840,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 319101,
                    "nama_posko": "POSKO ULP TOILI",
                    "id_regu": 31080,
                    "kode_regu": "BATUI 10.1",
                    "nama_regu": "BATUI 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8568,
                    "avg_durasi_response": 2142,
                    "min_durasi_response": 1245,
                    "max_durasi_response": 3485,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2561,
                    "avg_durasi_recovery": 640.25,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 824,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520051,
                    "nama_posko": "POSKO ULP JUWANA",
                    "id_regu": 18402,
                    "kode_regu": "52005.JUWANA552",
                    "nama_regu": "52005.JUWANA552",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4646,
                    "avg_durasi_response": 1548.6666666666667,
                    "min_durasi_response": 1325,
                    "max_durasi_response": 1744,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2712,
                    "avg_durasi_recovery": 904,
                    "min_durasi_recovery": 295,
                    "max_durasi_recovery": 1922,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172601,
                    "nama_posko": "POSKO ULP KALIREJO",
                    "id_regu": 23771,
                    "kode_regu": "PADANG RATU",
                    "nama_regu": "PADANG RATU",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2457,
                    "avg_durasi_response": 2457,
                    "min_durasi_response": 2457,
                    "max_durasi_response": 2457,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 649,
                    "avg_durasi_recovery": 649,
                    "min_durasi_recovery": 649,
                    "max_durasi_recovery": 649,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516545,
                    "nama_posko": "POSKO ULP WONOSARI",
                    "id_regu": 17341,
                    "kode_regu": "WNSR.ULC8",
                    "nama_regu": "WNSR.ULC8",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23846,
                    "avg_durasi_response": 2167.818181818182,
                    "min_durasi_response": 1398,
                    "max_durasi_response": 3720,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9496,
                    "avg_durasi_recovery": 863.2727272727273,
                    "min_durasi_recovery": 125,
                    "max_durasi_recovery": 1639,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521091,
                    "nama_posko": "POSKO ULP YOGYAKARTA KOTA",
                    "id_regu": 37424,
                    "kode_regu": "YANDAL JOGJA 11",
                    "nama_regu": "YANDAL JOGJA 11",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52575,
                    "avg_durasi_response": 3755.3571428571427,
                    "min_durasi_response": 1686,
                    "max_durasi_response": 6295,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17872,
                    "avg_durasi_recovery": 1276.5714285714287,
                    "min_durasi_recovery": 606,
                    "max_durasi_recovery": 2726,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522581,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJATENG)",
                    "id_regu": 18226,
                    "kode_regu": "52258.B",
                    "nama_regu": "52258.B",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7318,
                    "avg_durasi_response": 1219.6666666666667,
                    "min_durasi_response": 775,
                    "max_durasi_response": 1495,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11788,
                    "avg_durasi_recovery": 1964.6666666666667,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 3193,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441501,
                    "nama_posko": "POSKO ULP AMPENAN",
                    "id_regu": 19556,
                    "kode_regu": "GANAN1",
                    "nama_regu": "GANAN1",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20795,
                    "avg_durasi_response": 1039.75,
                    "min_durasi_response": 506,
                    "max_durasi_response": 3705,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36576678,
                    "avg_durasi_recovery": 1828833.9,
                    "min_durasi_recovery": 729,
                    "max_durasi_recovery": 36542889,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536511,
                    "nama_posko": "POSKO ULP SUKARAJA",
                    "id_regu": 18797,
                    "kode_regu": "RAJA 52",
                    "nama_regu": "RAJA 52",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672699433,
                    "avg_durasi_response": 152063584.8181818,
                    "min_durasi_response": 418,
                    "max_durasi_response": 1672688805,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 7242,
                    "avg_durasi_recovery": 658.3636363636364,
                    "min_durasi_recovery": 320,
                    "max_durasi_recovery": 1395,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520081,
                    "nama_posko": "POSKO ULP CEPU",
                    "id_regu": 18406,
                    "kode_regu": "52008.CEPU581",
                    "nama_regu": "52008.CEPU581",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21869,
                    "avg_durasi_response": 3124.1428571428573,
                    "min_durasi_response": 2056,
                    "max_durasi_response": 6030,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5489,
                    "avg_durasi_recovery": 784.1428571428571,
                    "min_durasi_recovery": 390,
                    "max_durasi_recovery": 2202,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517203,
                    "nama_posko": "POSKO ULP SAMPANG",
                    "id_regu": 17150,
                    "kode_regu": "KJ TORJUN",
                    "nama_regu": "KJ TORJUN",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672665396,
                    "avg_durasi_response": 119476099.71428572,
                    "min_durasi_response": 692,
                    "max_durasi_response": 1672653713,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 157486,
                    "avg_durasi_recovery": 11249,
                    "min_durasi_recovery": 1008,
                    "max_durasi_recovery": 59718,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 120151,
                    "nama_posko": "POSKO ULP DELITUA",
                    "id_regu": 334,
                    "kode_regu": "R.RANTING_DELITUA",
                    "nama_regu": "R.RANTING_DELITUA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 843,
                    "avg_durasi_response": 843,
                    "min_durasi_response": 843,
                    "max_durasi_response": 843,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 169,
                    "avg_durasi_recovery": 169,
                    "min_durasi_recovery": 169,
                    "max_durasi_recovery": 169,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 147101,
                    "nama_posko": "POSKO ULP MUARA ENIM",
                    "id_regu": 27651,
                    "kode_regu": "KAJA TANJUNG AGUNG",
                    "nama_regu": "KAJA TANJUNG AGUNG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1944,
                    "avg_durasi_response": 1944,
                    "min_durasi_response": 1944,
                    "max_durasi_response": 1944,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1347,
                    "avg_durasi_recovery": 1347,
                    "min_durasi_recovery": 1347,
                    "max_durasi_recovery": 1347,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113341,
                    "nama_posko": "POSKO ULP KUTACANE",
                    "id_regu": 36358,
                    "kode_regu": "KUTACANE 10.3",
                    "nama_regu": "KUTACANE 10.3",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1327,
                    "avg_durasi_response": 663.5,
                    "min_durasi_response": 663,
                    "max_durasi_response": 664,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2227,
                    "avg_durasi_recovery": 1113.5,
                    "min_durasi_recovery": 1106,
                    "max_durasi_recovery": 1121,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149201,
                    "nama_posko": "POSKO ULP PRABUMULIH",
                    "id_regu": 27079,
                    "kode_regu": "KAJA GELUMBANG",
                    "nama_regu": "KAJA GELUMBANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3252,
                    "avg_durasi_response": 1626,
                    "min_durasi_response": 1114,
                    "max_durasi_response": 2138,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3963,
                    "avg_durasi_recovery": 1981.5,
                    "min_durasi_recovery": 1130,
                    "max_durasi_recovery": 2833,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "id_regu": 21803,
                    "kode_regu": "RAO",
                    "nama_regu": "RAO",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3629,
                    "avg_durasi_response": 907.25,
                    "min_durasi_response": 692,
                    "max_durasi_response": 1493,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5208,
                    "avg_durasi_recovery": 1302,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 1899,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171201,
                    "nama_posko": "POSKO GH RAJABASA",
                    "id_regu": 19040,
                    "kode_regu": "WAYHALIM531",
                    "nama_regu": "WAYHALIM531",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 47485,
                    "avg_durasi_response": 3165.6666666666665,
                    "min_durasi_response": 1593,
                    "max_durasi_response": 4807,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36540152,
                    "avg_durasi_recovery": 2436010.1333333333,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 36527055,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "id_regu": 17207,
                    "kode_regu": "GGL15.CT",
                    "nama_regu": "GGL15.CT",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 704,
                    "avg_durasi_response": 704,
                    "min_durasi_response": 704,
                    "max_durasi_response": 704,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 281,
                    "avg_durasi_recovery": 281,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 281,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511212,
                    "nama_posko": "POSKO ULP SIDAYU",
                    "id_regu": 16936,
                    "kode_regu": "SIDAYU 13",
                    "nama_regu": "SIDAYU 13",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18924,
                    "avg_durasi_response": 822.7826086956521,
                    "min_durasi_response": 366,
                    "max_durasi_response": 1294,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36530410,
                    "avg_durasi_recovery": 1588278.6956521738,
                    "min_durasi_recovery": 444,
                    "max_durasi_recovery": 36507704,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 329201,
                    "nama_posko": "POSKO ULP PASANGKAYU",
                    "id_regu": 22290,
                    "kode_regu": "PASANGKAYU11",
                    "nama_regu": "PASANGKAYU11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3749,
                    "avg_durasi_response": 937.25,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1331,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4600,
                    "avg_durasi_recovery": 1150,
                    "min_durasi_recovery": 394,
                    "max_durasi_recovery": 1812,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222201,
                    "nama_posko": "POSKO ULP KANDANGAN",
                    "id_regu": 26540,
                    "kode_regu": "KANDANGAN 11",
                    "nama_regu": "KANDANGAN 11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2821,
                    "avg_durasi_response": 940.3333333333334,
                    "min_durasi_response": 753,
                    "max_durasi_response": 1178,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3401,
                    "avg_durasi_recovery": 1133.6666666666667,
                    "min_durasi_recovery": 1015,
                    "max_durasi_recovery": 1208,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312701,
                    "nama_posko": "POSKO ULP POSO",
                    "id_regu": 29076,
                    "kode_regu": "POSO 101",
                    "nama_regu": "POSO 101",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4204,
                    "avg_durasi_response": 1401.3333333333333,
                    "min_durasi_response": 1148,
                    "max_durasi_response": 1645,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1503,
                    "avg_durasi_recovery": 501,
                    "min_durasi_recovery": 460,
                    "max_durasi_recovery": 562,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536911,
                    "nama_posko": "POSKO ULP TANGGEUNG",
                    "id_regu": 33017,
                    "kode_regu": "CIMARAGANG.52",
                    "nama_regu": "CIMARAGANG.52",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6124,
                    "avg_durasi_response": 1224.8,
                    "min_durasi_response": 662,
                    "max_durasi_response": 2726,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4480,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 59,
                    "max_durasi_recovery": 2393,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543501,
                    "nama_posko": "POSKO CILEDUK",
                    "id_regu": 14282,
                    "kode_regu": "ULC CILEDUG1",
                    "nama_regu": "ULC CILEDUG1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12389,
                    "avg_durasi_response": 1548.625,
                    "min_durasi_response": 797,
                    "max_durasi_response": 2330,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36512380,
                    "avg_durasi_recovery": 4564047.5,
                    "min_durasi_recovery": 489,
                    "max_durasi_recovery": 36504384,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 532651,
                    "nama_posko": "POSKO ULP KARANGNUNGGAL",
                    "id_regu": 19388,
                    "kode_regu": "CIBALONG 5.1",
                    "nama_regu": "CIBALONG 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 703,
                    "avg_durasi_recovery": 703,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 703,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225001,
                    "nama_posko": "POSKO ULP KUALA KAPUAS",
                    "id_regu": 21558,
                    "kode_regu": "KAPUAS15",
                    "nama_regu": "KAPUAS15",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 668,
                    "avg_durasi_response": 668,
                    "min_durasi_response": 668,
                    "max_durasi_response": 668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 947,
                    "avg_durasi_recovery": 947,
                    "min_durasi_recovery": 947,
                    "max_durasi_recovery": 947,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222201,
                    "nama_posko": "POSKO ULP KANDANGAN",
                    "id_regu": 26540,
                    "kode_regu": "KANDANGAN 11",
                    "nama_regu": "KANDANGAN 11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2821,
                    "avg_durasi_response": 940.3333333333334,
                    "min_durasi_response": 753,
                    "max_durasi_response": 1178,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3401,
                    "avg_durasi_recovery": 1133.6666666666667,
                    "min_durasi_recovery": 1015,
                    "max_durasi_recovery": 1208,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532861,
                    "nama_posko": "POSKO ULP CIBATU",
                    "id_regu": 18880,
                    "kode_regu": "MALANGBONG 5.2",
                    "nama_regu": "MALANGBONG 5.2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672666028,
                    "avg_durasi_response": 152060548,
                    "min_durasi_response": 510,
                    "max_durasi_response": 1672657888,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5102,
                    "avg_durasi_recovery": 463.8181818181818,
                    "min_durasi_recovery": 211,
                    "max_durasi_recovery": 890,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522541,
                    "nama_posko": "POSKO ULP SLAWI",
                    "id_regu": 18219,
                    "kode_regu": "52254.A",
                    "nama_regu": "52254.A",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14717,
                    "avg_durasi_response": 1051.2142857142858,
                    "min_durasi_response": 765,
                    "max_durasi_response": 1726,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18645,
                    "avg_durasi_recovery": 1331.7857142857142,
                    "min_durasi_recovery": 431,
                    "max_durasi_recovery": 3403,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131021,
                    "nama_posko": "POSKO ULP TABING",
                    "id_regu": 19796,
                    "kode_regu": "TABING02",
                    "nama_regu": "TABING02",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672718919,
                    "avg_durasi_response": 88037837.84210527,
                    "min_durasi_response": 885,
                    "max_durasi_response": 1672690607,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 219075824,
                    "avg_durasi_recovery": 11530306.52631579,
                    "min_durasi_recovery": 403,
                    "max_durasi_recovery": 36536398,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 6
                },
                {
                    "id_posko": 521051,
                    "nama_posko": "POSKO ULP WONOSARI",
                    "id_regu": 13427,
                    "kode_regu": "YOG.GUNUNG 1",
                    "nama_regu": "YOG.GUNUNG 1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672728284,
                    "avg_durasi_response": 88038330.73684211,
                    "min_durasi_response": 724,
                    "max_durasi_response": 1672667319,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 25045,
                    "avg_durasi_recovery": 1318.157894736842,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 3080,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 146001,
                    "nama_posko": "POSKO ULP NUSA INDAH",
                    "id_regu": 17830,
                    "kode_regu": "MURAI 02",
                    "nama_regu": "MURAI 02",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9824,
                    "avg_durasi_response": 1228,
                    "min_durasi_response": 827,
                    "max_durasi_response": 2023,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9521,
                    "avg_durasi_recovery": 1190.125,
                    "min_durasi_recovery": 403,
                    "max_durasi_recovery": 1759,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 423301,
                    "nama_posko": "POSKO ULP AIMAS",
                    "id_regu": 39769,
                    "kode_regu": "AIMAS 21",
                    "nama_regu": "AIMAS 21",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32443,
                    "avg_durasi_response": 2027.6875,
                    "min_durasi_response": 871,
                    "max_durasi_response": 3944,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73011584,
                    "avg_durasi_recovery": 4563224,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 36500454,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 443301,
                    "nama_posko": "POSKO ULP WOHA",
                    "id_regu": 29044,
                    "kode_regu": "SAMPUNGU1",
                    "nama_regu": "SAMPUNGU1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 420,
                    "avg_durasi_response": 420,
                    "min_durasi_response": 420,
                    "max_durasi_response": 420,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 351,
                    "avg_durasi_recovery": 351,
                    "min_durasi_recovery": 351,
                    "max_durasi_recovery": 351,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 144201,
                    "nama_posko": "POSKO ULP SAROLANGUN",
                    "id_regu": 36196,
                    "kode_regu": "PELAWAN 5",
                    "nama_regu": "PELAWAN 5",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3598,
                    "avg_durasi_response": 1799,
                    "min_durasi_response": 1758,
                    "max_durasi_response": 1840,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1801,
                    "avg_durasi_recovery": 900.5,
                    "min_durasi_recovery": 807,
                    "max_durasi_recovery": 994,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 132251,
                    "nama_posko": "POSKO ULP SIMPANG EMPAT",
                    "id_regu": 21789,
                    "kode_regu": "KINALI",
                    "nama_regu": "KINALI",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672687900,
                    "avg_durasi_response": 418171975,
                    "min_durasi_response": 1091,
                    "max_durasi_response": 1672683012,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4205,
                    "avg_durasi_recovery": 1051.25,
                    "min_durasi_recovery": 238,
                    "max_durasi_recovery": 1690,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327201,
                    "nama_posko": "POSKO ULP KALUMPANG",
                    "id_regu": 22185,
                    "kode_regu": "BOBA20",
                    "nama_regu": "BOBA20",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3214,
                    "avg_durasi_response": 803.5,
                    "min_durasi_response": 537,
                    "max_durasi_response": 1437,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2710,
                    "avg_durasi_recovery": 677.5,
                    "min_durasi_recovery": 545,
                    "max_durasi_recovery": 944,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441501,
                    "nama_posko": "POSKO ULP AMPENAN",
                    "id_regu": 19556,
                    "kode_regu": "GANAN1",
                    "nama_regu": "GANAN1",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20795,
                    "avg_durasi_response": 1039.75,
                    "min_durasi_response": 506,
                    "max_durasi_response": 3705,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36576678,
                    "avg_durasi_recovery": 1828833.9,
                    "min_durasi_recovery": 729,
                    "max_durasi_recovery": 36542889,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 516751,
                    "nama_posko": "POSKO ULP JAJAG",
                    "id_regu": 17289,
                    "kode_regu": "KSLR.MS6",
                    "nama_regu": "KSLR.MS6",
                    "total": 33,
                    "total_selesai": 33,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 51916,
                    "avg_durasi_response": 1573.2121212121212,
                    "min_durasi_response": 733,
                    "max_durasi_response": 2751,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21431,
                    "avg_durasi_recovery": 649.4242424242424,
                    "min_durasi_recovery": 144,
                    "max_durasi_recovery": 4097,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328201,
                    "nama_posko": "POSKO ULP RAHA",
                    "id_regu": 37238,
                    "kode_regu": "LABUNIA",
                    "nama_regu": "LABUNIA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26099,
                    "avg_durasi_response": 8699.666666666666,
                    "min_durasi_response": 6641,
                    "max_durasi_response": 12410,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36498821,
                    "avg_durasi_recovery": 12166273.666666666,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36497570,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 537411,
                    "nama_posko": "POSKO ULP BANTARGEBANG",
                    "id_regu": 26784,
                    "kode_regu": "PEKAYON 52",
                    "nama_regu": "PEKAYON 52",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672685230,
                    "avg_durasi_response": 167268523,
                    "min_durasi_response": 678,
                    "max_durasi_response": 1672676166,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 43879,
                    "avg_durasi_recovery": 4387.9,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 33690,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 311011,
                    "nama_posko": "POSKO ULP MANADO UTARA",
                    "id_regu": 38257,
                    "kode_regu": "RANOMUUT 10",
                    "nama_regu": "RANOMUUT 10",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1253,
                    "avg_durasi_response": 1253,
                    "min_durasi_response": 1253,
                    "max_durasi_response": 1253,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2161,
                    "avg_durasi_recovery": 2161,
                    "min_durasi_recovery": 2161,
                    "max_durasi_recovery": 2161,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 129011,
                    "nama_posko": "POSKO ULP SIDIKALANG",
                    "id_regu": 22829,
                    "kode_regu": "SIDIKALANG28",
                    "nama_regu": "SIDIKALANG28",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 750,
                    "avg_durasi_response": 750,
                    "min_durasi_response": 750,
                    "max_durasi_response": 750,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 639,
                    "avg_durasi_recovery": 639,
                    "min_durasi_recovery": 639,
                    "max_durasi_recovery": 639,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514535,
                    "nama_posko": "POSKO ULP JOMBANG",
                    "id_regu": 17103,
                    "kode_regu": "JOMBG.ULC2",
                    "nama_regu": "JOMBG.ULC2",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7609,
                    "avg_durasi_response": 1521.8,
                    "min_durasi_response": 754,
                    "max_durasi_response": 2750,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9402,
                    "avg_durasi_recovery": 1880.4,
                    "min_durasi_recovery": 170,
                    "max_durasi_recovery": 4275,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562301,
                    "nama_posko": "POSKO ULP MALINGPING",
                    "id_regu": 16231,
                    "kode_regu": "CILOGRANG 5.1",
                    "nama_regu": "CILOGRANG 5.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5639,
                    "avg_durasi_response": 1409.75,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1759,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4107,
                    "avg_durasi_recovery": 1026.75,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 1572,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161001,
                    "nama_posko": "POSKO ULP PANGKALPINANG",
                    "id_regu": 22977,
                    "kode_regu": "YANTEK 20",
                    "nama_regu": "YANTEK 20",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4511,
                    "avg_durasi_response": 1127.75,
                    "min_durasi_response": 640,
                    "max_durasi_response": 1963,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5380,
                    "avg_durasi_recovery": 1345,
                    "min_durasi_recovery": 970,
                    "max_durasi_recovery": 2098,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122022,
                    "nama_posko": "POSKO ULP BINJAI TIMUR",
                    "id_regu": 20096,
                    "kode_regu": "BINJAITIMUR21",
                    "nama_regu": "BINJAITIMUR21",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32875,
                    "avg_durasi_response": 1565.4761904761904,
                    "min_durasi_response": 880,
                    "max_durasi_response": 2195,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31286,
                    "avg_durasi_recovery": 1489.8095238095239,
                    "min_durasi_recovery": 438,
                    "max_durasi_recovery": 4990,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "id_regu": 13075,
                    "kode_regu": "GIA-182",
                    "nama_regu": "GIA-182",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5156,
                    "avg_durasi_response": 1718.6666666666667,
                    "min_durasi_response": 1570,
                    "max_durasi_response": 1873,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12301,
                    "avg_durasi_recovery": 4100.333333333333,
                    "min_durasi_recovery": 1919,
                    "max_durasi_recovery": 7749,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441101,
                    "nama_posko": "POSKO ULP CAKRANEGARA",
                    "id_regu": 19559,
                    "kode_regu": "LACAK1",
                    "nama_regu": "LACAK1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 143944,
                    "avg_durasi_response": 4643.354838709677,
                    "min_durasi_response": 1006,
                    "max_durasi_response": 8463,
                    "total_dibawah_sla_response": 31,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256287969,
                    "avg_durasi_recovery": 8267353.838709678,
                    "min_durasi_recovery": 838,
                    "max_durasi_recovery": 36540716,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 16
                },
                {
                    "id_posko": 116621,
                    "nama_posko": "POSKO ULP MEUREUDU",
                    "id_regu": 25227,
                    "kode_regu": "TRIENG GADENG 10.1",
                    "nama_regu": "TRIENG GADENG 10.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12286,
                    "avg_durasi_response": 1755.142857142857,
                    "min_durasi_response": 1222,
                    "max_durasi_response": 2124,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11434,
                    "avg_durasi_recovery": 1633.4285714285713,
                    "min_durasi_recovery": 514,
                    "max_durasi_recovery": 2974,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516706,
                    "nama_posko": "POSKO ULP BANYUWANGI KOTA",
                    "id_regu": 17333,
                    "kode_regu": "BWI.KT.ULC",
                    "nama_regu": "BWI.KT.ULC",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 45531,
                    "avg_durasi_response": 1626.107142857143,
                    "min_durasi_response": 811,
                    "max_durasi_response": 2727,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 27482,
                    "avg_durasi_recovery": 981.5,
                    "min_durasi_recovery": 245,
                    "max_durasi_recovery": 2310,
                    "total_dibawah_sla_recovery": 28,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224501,
                    "nama_posko": "POSKO ULP PANGKALAN BUN",
                    "id_regu": 21117,
                    "kode_regu": "P. BUN URC (11.2)",
                    "nama_regu": "P. BUN URC (11.2)",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7275,
                    "avg_durasi_response": 1818.75,
                    "min_durasi_response": 1259,
                    "max_durasi_response": 2620,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3250,
                    "avg_durasi_recovery": 812.5,
                    "min_durasi_recovery": 247,
                    "max_durasi_recovery": 1647,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515421,
                    "nama_posko": "POSKO ULP PACITAN",
                    "id_regu": 21233,
                    "kode_regu": "PACITAN POSTEGALOMBO",
                    "nama_regu": "PACITAN POSTEGALOMBO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3495,
                    "avg_durasi_response": 1747.5,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2275,
                    "avg_durasi_recovery": 1137.5,
                    "min_durasi_recovery": 1084,
                    "max_durasi_recovery": 1191,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323801,
                    "nama_posko": "POSKO ULP KOLAKA",
                    "id_regu": 22040,
                    "kode_regu": "YANGUANAIWOI",
                    "nama_regu": "YANGUANAIWOI",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672690226,
                    "avg_durasi_response": 836345113,
                    "min_durasi_response": 2390,
                    "max_durasi_response": 1672687836,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1226,
                    "avg_durasi_recovery": 613,
                    "min_durasi_recovery": 39,
                    "max_durasi_recovery": 1187,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 414101,
                    "nama_posko": "POSKO ULP BULA",
                    "id_regu": 39561,
                    "kode_regu": "52BULA",
                    "nama_regu": "52BULA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4852,
                    "avg_durasi_response": 1617.3333333333333,
                    "min_durasi_response": 1506,
                    "max_durasi_response": 1810,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1338,
                    "avg_durasi_recovery": 446,
                    "min_durasi_recovery": 270,
                    "max_durasi_recovery": 769,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 324101,
                    "nama_posko": "POSKO ULP SAWITTO",
                    "id_regu": 22273,
                    "kode_regu": "SAWITTO1",
                    "nama_regu": "SAWITTO1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1194,
                    "avg_durasi_response": 1194,
                    "min_durasi_response": 1194,
                    "max_durasi_response": 1194,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 257,
                    "avg_durasi_recovery": 257,
                    "min_durasi_recovery": 257,
                    "max_durasi_recovery": 257,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172201,
                    "nama_posko": "POSKO ULP BANDAR JAYA",
                    "id_regu": 24143,
                    "kode_regu": "BANDARMATARAM",
                    "nama_regu": "BANDARMATARAM",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672680693,
                    "avg_durasi_response": 152061881.1818182,
                    "min_durasi_response": 862,
                    "max_durasi_response": 1672666182,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17632,
                    "avg_durasi_recovery": 1602.909090909091,
                    "min_durasi_recovery": 851,
                    "max_durasi_recovery": 2514,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312101,
                    "nama_posko": "POSKO ULP PALU KOTA",
                    "id_regu": 18718,
                    "kode_regu": "KOTA 10.3",
                    "nama_regu": "KOTA 10.3",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21800,
                    "avg_durasi_response": 2180,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 4223,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7009,
                    "avg_durasi_recovery": 700.9,
                    "min_durasi_recovery": 341,
                    "max_durasi_recovery": 1438,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 129021,
                    "nama_posko": "POSKO ULP TIGA BINANGA",
                    "id_regu": 22840,
                    "kode_regu": "TIGABINANGA24",
                    "nama_regu": "TIGABINANGA24",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 245,
                    "avg_durasi_response": 122.5,
                    "min_durasi_response": 96,
                    "max_durasi_response": 149,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3130,
                    "avg_durasi_recovery": 1565,
                    "min_durasi_recovery": 1199,
                    "max_durasi_recovery": 1931,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321211,
                    "nama_posko": "POSKO ULP MATTOANGING",
                    "id_regu": 18740,
                    "kode_regu": "M MOBIL 1",
                    "nama_regu": "M MOBIL 1",
                    "total": 30,
                    "total_selesai": 30,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 92471,
                    "avg_durasi_response": 3082.366666666667,
                    "min_durasi_response": 450,
                    "max_durasi_response": 6649,
                    "total_dibawah_sla_response": 30,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73070595,
                    "avg_durasi_recovery": 2435686.5,
                    "min_durasi_recovery": 31,
                    "max_durasi_recovery": 36527071,
                    "total_dibawah_sla_recovery": 28,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 318301,
                    "nama_posko": "POSKO ULP LIRUNG",
                    "id_regu": 31349,
                    "kode_regu": "ROMEO.10.4",
                    "nama_regu": "ROMEO.10.4",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1105,
                    "avg_durasi_response": 1105,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1105,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1580,
                    "avg_durasi_recovery": 1580,
                    "min_durasi_recovery": 1580,
                    "max_durasi_recovery": 1580,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184501,
                    "nama_posko": "POSKO ULP AIR MOLEK",
                    "id_regu": 20313,
                    "kode_regu": "MOLEK 10",
                    "nama_regu": "MOLEK 10",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9738,
                    "avg_durasi_response": 749.0769230769231,
                    "min_durasi_response": 632,
                    "max_durasi_response": 1135,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8306,
                    "avg_durasi_recovery": 638.9230769230769,
                    "min_durasi_recovery": 362,
                    "max_durasi_recovery": 944,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431301,
                    "nama_posko": "POSKO ULP ATAMBUA",
                    "id_regu": 20018,
                    "kode_regu": "ATAMBUA",
                    "nama_regu": "ATAMBUA",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694784,
                    "avg_durasi_response": 88036567.57894737,
                    "min_durasi_response": 531,
                    "max_durasi_response": 1672655450,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36559549,
                    "avg_durasi_recovery": 1924186.7894736843,
                    "min_durasi_recovery": 242,
                    "max_durasi_recovery": 36540409,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 114401,
                    "nama_posko": "POSKO ULP MEULABOH",
                    "id_regu": 22756,
                    "kode_regu": "MBO 10.1",
                    "nama_regu": "MBO 10.1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2855,
                    "avg_durasi_response": 571,
                    "min_durasi_response": 291,
                    "max_durasi_response": 1020,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 455653,
                    "avg_durasi_recovery": 91130.6,
                    "min_durasi_recovery": 324,
                    "max_durasi_recovery": 452545,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 316201,
                    "nama_posko": "POSKO ULP MARISA",
                    "id_regu": 18598,
                    "kode_regu": "MRS PAGUAT",
                    "nama_regu": "MRS PAGUAT",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1221,
                    "avg_durasi_response": 610.5,
                    "min_durasi_response": 538,
                    "max_durasi_response": 683,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1116,
                    "avg_durasi_recovery": 558,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 563,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535591,
                    "nama_posko": "POSKO ULP BANDUNG UTARA",
                    "id_regu": 17919,
                    "kode_regu": "BDG UTARA 51",
                    "nama_regu": "BDG UTARA 51",
                    "total": 25,
                    "total_selesai": 25,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 50303,
                    "avg_durasi_response": 2012.12,
                    "min_durasi_response": 824,
                    "max_durasi_response": 3921,
                    "total_dibawah_sla_response": 25,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 19463,
                    "avg_durasi_recovery": 778.52,
                    "min_durasi_recovery": 140,
                    "max_durasi_recovery": 4133,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538731,
                    "nama_posko": "POSKO ULP SAWANGAN",
                    "id_regu": 18840,
                    "kode_regu": "PARUNG",
                    "nama_regu": "PARUNG",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42106,
                    "avg_durasi_response": 2339.222222222222,
                    "min_durasi_response": 1274,
                    "max_durasi_response": 4899,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21060,
                    "avg_durasi_recovery": 1170,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 2685,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149201,
                    "nama_posko": "POSKO ULP PRABUMULIH",
                    "id_regu": 27079,
                    "kode_regu": "KAJA GELUMBANG",
                    "nama_regu": "KAJA GELUMBANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3252,
                    "avg_durasi_response": 1626,
                    "min_durasi_response": 1114,
                    "max_durasi_response": 2138,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3963,
                    "avg_durasi_recovery": 1981.5,
                    "min_durasi_recovery": 1130,
                    "max_durasi_recovery": 2833,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514011,
                    "nama_posko": "POSKO ULP KEDIRI KOTA",
                    "id_regu": 17197,
                    "kode_regu": "KDK13.BACK-UP(WO FULL)",
                    "nama_regu": "KDK13.BACK-UP(WO FULL)",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11736,
                    "avg_durasi_response": 1467,
                    "min_durasi_response": 814,
                    "max_durasi_response": 2505,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 212191,
                    "avg_durasi_recovery": 26523.875,
                    "min_durasi_recovery": 473,
                    "max_durasi_recovery": 73515,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 513563,
                    "nama_posko": "POSKO ULP PROBOLINGGO",
                    "id_regu": 17223,
                    "kode_regu": "PROBO.MS12",
                    "nama_regu": "PROBO.MS12",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686514,
                    "avg_durasi_response": 238955216.2857143,
                    "min_durasi_response": 670,
                    "max_durasi_response": 1672680386,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36513809,
                    "avg_durasi_recovery": 5216258.428571428,
                    "min_durasi_recovery": 133,
                    "max_durasi_recovery": 36506646,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 212301,
                    "nama_posko": "POSKO ULP BENGKAYANG",
                    "id_regu": 29619,
                    "kode_regu": "SANGGAU LEDO",
                    "nama_regu": "SANGGAU LEDO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1581,
                    "avg_durasi_response": 1581,
                    "min_durasi_response": 1581,
                    "max_durasi_response": 1581,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 365,
                    "avg_durasi_recovery": 365,
                    "min_durasi_recovery": 365,
                    "max_durasi_recovery": 365,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224301,
                    "nama_posko": "POSKO ULP KUALA KURUN",
                    "id_regu": 30246,
                    "kode_regu": "SEPANG BAWAN 11.1 ",
                    "nama_regu": "SEPANG BAWAN 11.1 ",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2287,
                    "avg_durasi_response": 2287,
                    "min_durasi_response": 2287,
                    "max_durasi_response": 2287,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1570,
                    "avg_durasi_recovery": 1570,
                    "min_durasi_recovery": 1570,
                    "max_durasi_recovery": 1570,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113311,
                    "nama_posko": "POSKO ULP KUALA SIMPANG",
                    "id_regu": 25459,
                    "kode_regu": "PULO TIGA 10.1",
                    "nama_regu": "PULO TIGA 10.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1772,
                    "avg_durasi_response": 886,
                    "min_durasi_response": 783,
                    "max_durasi_response": 989,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1274,
                    "avg_durasi_recovery": 637,
                    "min_durasi_recovery": 624,
                    "max_durasi_recovery": 650,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "id_regu": 28601,
                    "kode_regu": "YOG.URC SLEMAN 3",
                    "nama_regu": "YOG.URC SLEMAN 3",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672780451,
                    "avg_durasi_response": 139398370.91666666,
                    "min_durasi_response": 2416,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 36519474,
                    "avg_durasi_recovery": 3043289.5,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 36504508,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 126133,
                    "nama_posko": "POSKO ULP TANJUNG MORAWA",
                    "id_regu": 17678,
                    "kode_regu": "TAMORA.5.1",
                    "nama_regu": "TAMORA.5.1",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21890,
                    "avg_durasi_response": 951.7391304347826,
                    "min_durasi_response": 181,
                    "max_durasi_response": 1711,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 26802,
                    "avg_durasi_recovery": 1165.304347826087,
                    "min_durasi_recovery": 13,
                    "max_durasi_recovery": 3330,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534021,
                    "nama_posko": "POSKO ULP HAURGEULIS",
                    "id_regu": 23968,
                    "kode_regu": "BNGS5.1",
                    "nama_regu": "BNGS5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2964,
                    "avg_durasi_response": 988,
                    "min_durasi_response": 913,
                    "max_durasi_response": 1048,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1939,
                    "avg_durasi_recovery": 646.3333333333334,
                    "min_durasi_recovery": 626,
                    "max_durasi_recovery": 673,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532861,
                    "nama_posko": "POSKO ULP CIBATU",
                    "id_regu": 18880,
                    "kode_regu": "MALANGBONG 5.2",
                    "nama_regu": "MALANGBONG 5.2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672666028,
                    "avg_durasi_response": 152060548,
                    "min_durasi_response": 510,
                    "max_durasi_response": 1672657888,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5102,
                    "avg_durasi_recovery": 463.8181818181818,
                    "min_durasi_recovery": 211,
                    "max_durasi_recovery": 890,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532311,
                    "nama_posko": "POSKO ULP CIAMIS",
                    "id_regu": 30505,
                    "kode_regu": "PANAWANGAN 5.2 ",
                    "nama_regu": "PANAWANGAN 5.2 ",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4444,
                    "avg_durasi_response": 1111,
                    "min_durasi_response": 707,
                    "max_durasi_response": 1817,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2730,
                    "avg_durasi_recovery": 682.5,
                    "min_durasi_recovery": 499,
                    "max_durasi_recovery": 824,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112291,
                    "nama_posko": "POSKO ULP TAKENGON",
                    "id_regu": 37473,
                    "kode_regu": "OWAQ10.1",
                    "nama_regu": "OWAQ10.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4616,
                    "avg_durasi_response": 769.3333333333334,
                    "min_durasi_response": 546,
                    "max_durasi_response": 1044,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4627,
                    "avg_durasi_recovery": 771.1666666666666,
                    "min_durasi_recovery": 502,
                    "max_durasi_recovery": 969,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143601,
                    "nama_posko": "POSKO ULP KUALA TUNGKAL",
                    "id_regu": 29392,
                    "kode_regu": "TUNGKAL 209",
                    "nama_regu": "TUNGKAL 209",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1864,
                    "avg_durasi_response": 1864,
                    "min_durasi_response": 1864,
                    "max_durasi_response": 1864,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 724,
                    "avg_durasi_recovery": 724,
                    "min_durasi_recovery": 724,
                    "max_durasi_recovery": 724,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514066,
                    "nama_posko": "POSKO ULP PARE",
                    "id_regu": 17212,
                    "kode_regu": "PARE ULC",
                    "nama_regu": "PARE ULC",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22734,
                    "avg_durasi_response": 1420.875,
                    "min_durasi_response": 512,
                    "max_durasi_response": 2463,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 52156,
                    "avg_durasi_recovery": 3259.75,
                    "min_durasi_recovery": 399,
                    "max_durasi_recovery": 14925,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 411111,
                    "nama_posko": "POSKO ULP AMBON KOTA",
                    "id_regu": 18658,
                    "kode_regu": "411.KOTA",
                    "nama_regu": "411.KOTA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7833,
                    "avg_durasi_response": 1305.5,
                    "min_durasi_response": 1056,
                    "max_durasi_response": 1649,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7983,
                    "avg_durasi_recovery": 1330.5,
                    "min_durasi_recovery": 561,
                    "max_durasi_recovery": 1945,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513066,
                    "nama_posko": "POSKO ULP TUMPANG",
                    "id_regu": 17174,
                    "kode_regu": "TMPG.ULC1",
                    "nama_regu": "TMPG.ULC1",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15854,
                    "avg_durasi_response": 1056.9333333333334,
                    "min_durasi_response": 432,
                    "max_durasi_response": 1588,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9560,
                    "avg_durasi_recovery": 637.3333333333334,
                    "min_durasi_recovery": 211,
                    "max_durasi_recovery": 1148,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224501,
                    "nama_posko": "POSKO ULP PANGKALAN BUN",
                    "id_regu": 21117,
                    "kode_regu": "P. BUN URC (11.2)",
                    "nama_regu": "P. BUN URC (11.2)",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7275,
                    "avg_durasi_response": 1818.75,
                    "min_durasi_response": 1259,
                    "max_durasi_response": 2620,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3250,
                    "avg_durasi_recovery": 812.5,
                    "min_durasi_recovery": 247,
                    "max_durasi_recovery": 1647,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323701,
                    "nama_posko": "POSKO ULP KONAWE SELATAN",
                    "id_regu": 35696,
                    "kode_regu": "YANGUWOLASI",
                    "nama_regu": "YANGUWOLASI",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25331,
                    "avg_durasi_response": 2814.5555555555557,
                    "min_durasi_response": 1989,
                    "max_durasi_response": 4463,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9382,
                    "avg_durasi_recovery": 1042.4444444444443,
                    "min_durasi_recovery": 589,
                    "max_durasi_recovery": 1407,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431501,
                    "nama_posko": "POSKO ULP KEFAMENANU",
                    "id_regu": 28485,
                    "kode_regu": "KEFA 02",
                    "nama_regu": "KEFA 02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23450,
                    "avg_durasi_response": 1954.1666666666667,
                    "min_durasi_response": 756,
                    "max_durasi_response": 4376,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36553423,
                    "avg_durasi_recovery": 3046118.5833333335,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36541346,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 161101,
                    "nama_posko": "POSKO ULP SUNGAILIAT",
                    "id_regu": 17888,
                    "kode_regu": "SGK.YANTEK08",
                    "nama_regu": "SGK.YANTEK08",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3645,
                    "avg_durasi_response": 1215,
                    "min_durasi_response": 522,
                    "max_durasi_response": 1712,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1451991,
                    "avg_durasi_recovery": 483997,
                    "min_durasi_recovery": 589,
                    "max_durasi_recovery": 1449668,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 225101,
                    "nama_posko": "POSKO ULP PULANG PISAU",
                    "id_regu": 30672,
                    "kode_regu": "PANGKOH.11",
                    "nama_regu": "PANGKOH.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1863,
                    "avg_durasi_response": 931.5,
                    "min_durasi_response": 871,
                    "max_durasi_response": 992,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1112,
                    "avg_durasi_recovery": 556,
                    "min_durasi_recovery": 502,
                    "max_durasi_recovery": 610,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522551,
                    "nama_posko": "POSKO ULP BREBES",
                    "id_regu": 29038,
                    "kode_regu": "52255.F URC BLK",
                    "nama_regu": "52255.F URC BLK",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6203,
                    "avg_durasi_response": 1550.75,
                    "min_durasi_response": 1063,
                    "max_durasi_response": 2201,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3411,
                    "avg_durasi_recovery": 852.75,
                    "min_durasi_recovery": 460,
                    "max_durasi_recovery": 1406,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182201,
                    "nama_posko": "POSKO ULP BAGAN SIAPI-API",
                    "id_regu": 28481,
                    "kode_regu": "FARBAA01",
                    "nama_regu": "FARBAA01",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11516,
                    "avg_durasi_response": 1046.909090909091,
                    "min_durasi_response": 645,
                    "max_durasi_response": 1337,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9371,
                    "avg_durasi_recovery": 851.9090909090909,
                    "min_durasi_recovery": 522,
                    "max_durasi_recovery": 1381,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533311,
                    "nama_posko": "POSKO ULP SUMBER",
                    "id_regu": 19247,
                    "kode_regu": "PLERED 5.1",
                    "nama_regu": "PLERED 5.1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13260,
                    "avg_durasi_response": 1473.3333333333333,
                    "min_durasi_response": 690,
                    "max_durasi_response": 2411,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11928,
                    "avg_durasi_recovery": 1325.3333333333333,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 2485,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435501,
                    "nama_posko": "POSKO ULP ADONARA",
                    "id_regu": 27447,
                    "kode_regu": "UNIT WITIHAMA",
                    "nama_regu": "UNIT WITIHAMA",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21480,
                    "avg_durasi_response": 4296,
                    "min_durasi_response": 1757,
                    "max_durasi_response": 12715,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36534269,
                    "avg_durasi_recovery": 7306853.8,
                    "min_durasi_recovery": 903,
                    "max_durasi_recovery": 36529706,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 516717,
                    "nama_posko": "POSKO ULP ROGOJAMPI",
                    "id_regu": 799,
                    "kode_regu": "RGJMP.6",
                    "nama_regu": "RGJMP.6",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 78430,
                    "avg_durasi_response": 2904.814814814815,
                    "min_durasi_response": 986,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 27,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109657913,
                    "avg_durasi_recovery": 4061404.185185185,
                    "min_durasi_recovery": 186,
                    "max_durasi_recovery": 36563473,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 525031,
                    "nama_posko": "POSKO ULP GOMBONG",
                    "id_regu": 18165,
                    "kode_regu": "52503C POS AYAH",
                    "nama_regu": "52503C POS AYAH",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672688417,
                    "avg_durasi_response": 185854268.55555555,
                    "min_durasi_response": 392,
                    "max_durasi_response": 1672680878,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5164,
                    "avg_durasi_recovery": 573.7777777777778,
                    "min_durasi_recovery": 277,
                    "max_durasi_recovery": 1091,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523031,
                    "nama_posko": "POSKO ULP SEMARANG TIMUR",
                    "id_regu": 33201,
                    "kode_regu": "52303I",
                    "nama_regu": "52303I",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672746754,
                    "avg_durasi_response": 128672827.23076923,
                    "min_durasi_response": 1861,
                    "max_durasi_response": 1672675600,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73064717,
                    "avg_durasi_recovery": 5620362.846153846,
                    "min_durasi_recovery": 376,
                    "max_durasi_recovery": 36541021,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 431501,
                    "nama_posko": "POSKO ULP KEFAMENANU",
                    "id_regu": 28485,
                    "kode_regu": "KEFA 02",
                    "nama_regu": "KEFA 02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23450,
                    "avg_durasi_response": 1954.1666666666667,
                    "min_durasi_response": 756,
                    "max_durasi_response": 4376,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36553423,
                    "avg_durasi_recovery": 3046118.5833333335,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36541346,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 538731,
                    "nama_posko": "POSKO ULP SAWANGAN",
                    "id_regu": 18840,
                    "kode_regu": "PARUNG",
                    "nama_regu": "PARUNG",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42106,
                    "avg_durasi_response": 2339.222222222222,
                    "min_durasi_response": 1274,
                    "max_durasi_response": 4899,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21060,
                    "avg_durasi_recovery": 1170,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 2685,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534251,
                    "nama_posko": "POSKO ULP SUBANG",
                    "id_regu": 19642,
                    "kode_regu": "CAGAK 51",
                    "nama_regu": "CAGAK 51",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4667,
                    "avg_durasi_response": 666.7142857142857,
                    "min_durasi_response": 466,
                    "max_durasi_response": 1300,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36504098,
                    "avg_durasi_recovery": 5214871.142857143,
                    "min_durasi_recovery": 754,
                    "max_durasi_recovery": 36498761,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535771,
                    "nama_posko": "POSKO ULP PRIANGAN (TT/TM)",
                    "id_regu": 32464,
                    "kode_regu": "PRIMA PRIANGAN 51",
                    "nama_regu": "PRIMA PRIANGAN 51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1255,
                    "avg_durasi_response": 1255,
                    "min_durasi_response": 1255,
                    "max_durasi_response": 1255,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 233,
                    "avg_durasi_recovery": 233,
                    "min_durasi_recovery": 233,
                    "max_durasi_recovery": 233,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143501,
                    "nama_posko": "POSKO ULP BULIAN",
                    "id_regu": 37384,
                    "kode_regu": "POSKO BAHAR 1",
                    "nama_regu": "POSKO BAHAR 1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1442,
                    "avg_durasi_response": 1442,
                    "min_durasi_response": 1442,
                    "max_durasi_response": 1442,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 781,
                    "avg_durasi_recovery": 781,
                    "min_durasi_recovery": 781,
                    "max_durasi_recovery": 781,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547301,
                    "nama_posko": "POSKO PONDOK GEDE",
                    "id_regu": 13669,
                    "kode_regu": "REGU YANTEK MAKMUR2",
                    "nama_regu": "REGU YANTEK MAKMUR2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9037,
                    "avg_durasi_response": 1506.1666666666667,
                    "min_durasi_response": 902,
                    "max_durasi_response": 2686,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4136,
                    "avg_durasi_recovery": 689.3333333333334,
                    "min_durasi_recovery": 268,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "id_regu": 13600,
                    "kode_regu": "REGU SIPA1 PONDOK INDAH ",
                    "nama_regu": "REGU SIPA1 PONDOK INDAH ",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24677,
                    "avg_durasi_response": 1370.9444444444443,
                    "min_durasi_response": 430,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7583,
                    "avg_durasi_recovery": 421.27777777777777,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 1157,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517304,
                    "nama_posko": "POSKO ULP BANGKALAN",
                    "id_regu": 23016,
                    "kode_regu": "BKLN.ULC1",
                    "nama_regu": "BKLN.ULC1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19004,
                    "avg_durasi_response": 1357.4285714285713,
                    "min_durasi_response": 479,
                    "max_durasi_response": 2960,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 74646351,
                    "avg_durasi_recovery": 5331882.214285715,
                    "min_durasi_recovery": 2362,
                    "max_durasi_recovery": 36501214,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 132251,
                    "nama_posko": "POSKO ULP SIMPANG EMPAT",
                    "id_regu": 21789,
                    "kode_regu": "KINALI",
                    "nama_regu": "KINALI",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672687900,
                    "avg_durasi_response": 418171975,
                    "min_durasi_response": 1091,
                    "max_durasi_response": 1672683012,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4205,
                    "avg_durasi_recovery": 1051.25,
                    "min_durasi_recovery": 238,
                    "max_durasi_recovery": 1690,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514098,
                    "nama_posko": "POSKO ULP SUTOJAYAN",
                    "id_regu": 17248,
                    "kode_regu": "STJYN.ULC9",
                    "nama_regu": "STJYN.ULC9",
                    "total": 55,
                    "total_selesai": 55,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 120623,
                    "avg_durasi_response": 2193.1454545454544,
                    "min_durasi_response": 594,
                    "max_durasi_response": 4127,
                    "total_dibawah_sla_response": 55,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 37983019,
                    "avg_durasi_recovery": 690600.3454545455,
                    "min_durasi_recovery": 164,
                    "max_durasi_recovery": 36552348,
                    "total_dibawah_sla_recovery": 28,
                    "total_diatas_sla_recovery": 27
                },
                {
                    "id_posko": 533511,
                    "nama_posko": "POSKO ULP CILEDUG",
                    "id_regu": 19298,
                    "kode_regu": "CILEDUG 5.1",
                    "nama_regu": "CILEDUG 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1996,
                    "avg_durasi_response": 998,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1240,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1303,
                    "avg_durasi_recovery": 651.5,
                    "min_durasi_recovery": 593,
                    "max_durasi_recovery": 710,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "id_regu": 22295,
                    "kode_regu": "PAKU 11",
                    "nama_regu": "PAKU 11",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12326,
                    "avg_durasi_response": 1540.75,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9652,
                    "avg_durasi_recovery": 1206.5,
                    "min_durasi_recovery": 692,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534031,
                    "nama_posko": "POSKO ULP INDRAMAYU KOTA",
                    "id_regu": 23967,
                    "kode_regu": "LHBN5.1",
                    "nama_regu": "LHBN5.1",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672697852,
                    "avg_durasi_response": 104543615.75,
                    "min_durasi_response": 452,
                    "max_durasi_response": 1672681900,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 109508494,
                    "avg_durasi_recovery": 6844280.875,
                    "min_durasi_recovery": 183,
                    "max_durasi_recovery": 36505787,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 532771,
                    "nama_posko": "POSKO ULP PAMEUNGPEUK",
                    "id_regu": 18904,
                    "kode_regu": "BUNGBULANG 5.2",
                    "nama_regu": "BUNGBULANG 5.2",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672676563,
                    "avg_durasi_response": 185852951.44444445,
                    "min_durasi_response": 247,
                    "max_durasi_response": 1672674296,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36516001,
                    "avg_durasi_recovery": 4057333.4444444445,
                    "min_durasi_recovery": 197,
                    "max_durasi_recovery": 36513391,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 515421,
                    "nama_posko": "POSKO ULP PACITAN",
                    "id_regu": 21233,
                    "kode_regu": "PACITAN POSTEGALOMBO",
                    "nama_regu": "PACITAN POSTEGALOMBO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3495,
                    "avg_durasi_response": 1747.5,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2275,
                    "avg_durasi_recovery": 1137.5,
                    "min_durasi_recovery": 1084,
                    "max_durasi_recovery": 1191,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 442101,
                    "nama_posko": "POSKO ULP ALAS",
                    "id_regu": 19537,
                    "kode_regu": "ULP ALAS",
                    "nama_regu": "ULP ALAS",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672669897,
                    "avg_durasi_response": 167266989.7,
                    "min_durasi_response": 350,
                    "max_durasi_response": 1672664296,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4220,
                    "avg_durasi_recovery": 422,
                    "min_durasi_recovery": 184,
                    "max_durasi_recovery": 671,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 132251,
                    "nama_posko": "POSKO ULP SIMPANG EMPAT",
                    "id_regu": 21789,
                    "kode_regu": "KINALI",
                    "nama_regu": "KINALI",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672687900,
                    "avg_durasi_response": 418171975,
                    "min_durasi_response": 1091,
                    "max_durasi_response": 1672683012,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4205,
                    "avg_durasi_recovery": 1051.25,
                    "min_durasi_recovery": 238,
                    "max_durasi_recovery": 1690,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435001,
                    "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "id_regu": 27437,
                    "kode_regu": "LELA",
                    "nama_regu": "LELA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6252,
                    "avg_durasi_response": 1563,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1732,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5361,
                    "avg_durasi_recovery": 1340.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1967,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516033,
                    "nama_posko": "POSKO ULP KALISAT",
                    "id_regu": 17363,
                    "kode_regu": "KLSAT.ULC2",
                    "nama_regu": "KLSAT.ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4862,
                    "avg_durasi_response": 810.3333333333334,
                    "min_durasi_response": 668,
                    "max_durasi_response": 928,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2293,
                    "avg_durasi_recovery": 382.1666666666667,
                    "min_durasi_recovery": 226,
                    "max_durasi_recovery": 550,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221401,
                    "nama_posko": "POSKO ULP PELAIHARI",
                    "id_regu": 28498,
                    "kode_regu": "BBATI11",
                    "nama_regu": "BBATI11",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29901,
                    "avg_durasi_response": 2300.076923076923,
                    "min_durasi_response": 1104,
                    "max_durasi_response": 4244,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31983,
                    "avg_durasi_recovery": 2460.230769230769,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 14849,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181801,
                    "nama_posko": "POSKO ULP PANGKALAN KERINCI",
                    "id_regu": 19621,
                    "kode_regu": "ytkkerinci",
                    "nama_regu": "ytkkerinci",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5411,
                    "avg_durasi_response": 2705.5,
                    "min_durasi_response": 1369,
                    "max_durasi_response": 4042,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1892,
                    "avg_durasi_recovery": 946,
                    "min_durasi_recovery": 860,
                    "max_durasi_recovery": 1032,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520051,
                    "nama_posko": "POSKO ULP JUWANA",
                    "id_regu": 18402,
                    "kode_regu": "52005.JUWANA552",
                    "nama_regu": "52005.JUWANA552",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4646,
                    "avg_durasi_response": 1548.6666666666667,
                    "min_durasi_response": 1325,
                    "max_durasi_response": 1744,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2712,
                    "avg_durasi_recovery": 904,
                    "min_durasi_recovery": 295,
                    "max_durasi_recovery": 1922,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538711,
                    "nama_posko": "POSKO ULP DEPOK KOTA",
                    "id_regu": 31317,
                    "kode_regu": "MARGONDA 51",
                    "nama_regu": "MARGONDA 51",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706640,
                    "avg_durasi_response": 139392220,
                    "min_durasi_response": 1423,
                    "max_durasi_response": 1672684931,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 20353,
                    "avg_durasi_recovery": 1696.0833333333333,
                    "min_durasi_recovery": 373,
                    "max_durasi_recovery": 3373,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533211,
                    "nama_posko": "POSKO ULP KUNINGAN",
                    "id_regu": 19226,
                    "kode_regu": "CIKIJING 5.1",
                    "nama_regu": "CIKIJING 5.1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7741,
                    "avg_durasi_response": 967.625,
                    "min_durasi_response": 585,
                    "max_durasi_response": 1578,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535677,
                    "avg_durasi_recovery": 4566959.625,
                    "min_durasi_recovery": 258,
                    "max_durasi_recovery": 36529910,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 422201,
                    "nama_posko": "POSKO ULP SERUI",
                    "id_regu": 39839,
                    "kode_regu": "SERUI11",
                    "nama_regu": "SERUI11",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10172,
                    "avg_durasi_response": 1017.2,
                    "min_durasi_response": 533,
                    "max_durasi_response": 1398,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6452,
                    "avg_durasi_recovery": 645.2,
                    "min_durasi_recovery": 228,
                    "max_durasi_recovery": 1943,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541201,
                    "nama_posko": "POSKO GROGOL ( DISJAYA )",
                    "id_regu": 13619,
                    "kode_regu": "GROGOL01",
                    "nama_regu": "GROGOL01",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2067,
                    "avg_durasi_response": 2067,
                    "min_durasi_response": 2067,
                    "max_durasi_response": 2067,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4299,
                    "avg_durasi_recovery": 4299,
                    "min_durasi_recovery": 4299,
                    "max_durasi_recovery": 4299,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441101,
                    "nama_posko": "POSKO ULP CAKRANEGARA",
                    "id_regu": 19559,
                    "kode_regu": "LACAK1",
                    "nama_regu": "LACAK1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 143944,
                    "avg_durasi_response": 4643.354838709677,
                    "min_durasi_response": 1006,
                    "max_durasi_response": 8463,
                    "total_dibawah_sla_response": 31,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256287969,
                    "avg_durasi_recovery": 8267353.838709678,
                    "min_durasi_recovery": 838,
                    "max_durasi_recovery": 36540716,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 16
                },
                {
                    "id_posko": 522061,
                    "nama_posko": "POSKO ULP AJIBARANG",
                    "id_regu": 26446,
                    "kode_regu": "CILONGOK",
                    "nama_regu": "CILONGOK",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5413,
                    "avg_durasi_response": 1353.25,
                    "min_durasi_response": 1032,
                    "max_durasi_response": 1797,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6632,
                    "avg_durasi_recovery": 1658,
                    "min_durasi_recovery": 1338,
                    "max_durasi_recovery": 2068,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316101,
                    "nama_posko": "POSKO ULP LIMBOTO",
                    "id_regu": 18589,
                    "kode_regu": "SIDOMULYO",
                    "nama_regu": "SIDOMULYO",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7606,
                    "avg_durasi_response": 1901.5,
                    "min_durasi_response": 802,
                    "max_durasi_response": 4415,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3589,
                    "avg_durasi_recovery": 897.25,
                    "min_durasi_recovery": 371,
                    "max_durasi_recovery": 1486,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521051,
                    "nama_posko": "POSKO ULP WONOSARI",
                    "id_regu": 13427,
                    "kode_regu": "YOG.GUNUNG 1",
                    "nama_regu": "YOG.GUNUNG 1",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672728284,
                    "avg_durasi_response": 88038330.73684211,
                    "min_durasi_response": 724,
                    "max_durasi_response": 1672667319,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 25045,
                    "avg_durasi_recovery": 1318.157894736842,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 3080,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225501,
                    "nama_posko": "POSKO ULP PURUK CAHU",
                    "id_regu": 30690,
                    "kode_regu": "MNGKH.11",
                    "nama_regu": "MNGKH.11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1901,
                    "avg_durasi_response": 1901,
                    "min_durasi_response": 1901,
                    "max_durasi_response": 1901,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 733,
                    "avg_durasi_recovery": 733,
                    "min_durasi_recovery": 733,
                    "max_durasi_recovery": 733,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517809,
                    "nama_posko": "POSKO ULP WARU",
                    "id_regu": 17132,
                    "kode_regu": "WARU.ULC2",
                    "nama_regu": "WARU.ULC2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23504,
                    "avg_durasi_response": 1566.9333333333334,
                    "min_durasi_response": 999,
                    "max_durasi_response": 3614,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 37289745,
                    "avg_durasi_recovery": 2485983,
                    "min_durasi_recovery": 1746,
                    "max_durasi_recovery": 36547627,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 521011,
                    "nama_posko": "POSKO ULP KALASAN",
                    "id_regu": 13411,
                    "kode_regu": "YOG.JONGGRANG2",
                    "nama_regu": "YOG.JONGGRANG2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15097,
                    "avg_durasi_response": 1372.4545454545455,
                    "min_durasi_response": 746,
                    "max_durasi_response": 2226,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10615,
                    "avg_durasi_recovery": 965,
                    "min_durasi_recovery": 573,
                    "max_durasi_recovery": 3679,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311201,
                    "nama_posko": "POSKO ULP AIRMADIDI",
                    "id_regu": 38262,
                    "kode_regu": "AIRMADIDI 10",
                    "nama_regu": "AIRMADIDI 10",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15200,
                    "avg_durasi_response": 2171.4285714285716,
                    "min_durasi_response": 757,
                    "max_durasi_response": 6671,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8014,
                    "avg_durasi_recovery": 1144.857142857143,
                    "min_durasi_recovery": 683,
                    "max_durasi_recovery": 1982,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 423601,
                    "nama_posko": "POSKO ULP KAIMANA",
                    "id_regu": 39783,
                    "kode_regu": "KAIMANA11",
                    "nama_regu": "KAIMANA11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3505,
                    "avg_durasi_response": 1168.3333333333333,
                    "min_durasi_response": 850,
                    "max_durasi_response": 1544,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2233,
                    "avg_durasi_recovery": 744.3333333333334,
                    "min_durasi_recovery": 727,
                    "max_durasi_recovery": 753,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113301,
                    "nama_posko": "POSKO ULP LANGSA",
                    "id_regu": 22760,
                    "kode_regu": "KOTA10.1",
                    "nama_regu": "KOTA10.1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25208,
                    "avg_durasi_response": 1939.076923076923,
                    "min_durasi_response": 1052,
                    "max_durasi_response": 3379,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36497483,
                    "avg_durasi_recovery": 2807498.6923076925,
                    "min_durasi_recovery": 585,
                    "max_durasi_recovery": 36484497,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 524011,
                    "nama_posko": "POSKO ULP PEDAN",
                    "id_regu": 27917,
                    "kode_regu": "KLN.MOTOR PDN 1",
                    "nama_regu": "KLN.MOTOR PDN 1",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24328,
                    "avg_durasi_response": 1520.5,
                    "min_durasi_response": 460,
                    "max_durasi_response": 3166,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12238,
                    "avg_durasi_recovery": 764.875,
                    "min_durasi_recovery": 330,
                    "max_durasi_recovery": 1260,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 411421,
                    "nama_posko": "POSKO ULP HITU",
                    "id_regu": 18665,
                    "kode_regu": "411.HITU",
                    "nama_regu": "411.HITU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3157,
                    "avg_durasi_response": 1578.5,
                    "min_durasi_response": 1396,
                    "max_durasi_response": 1761,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1649,
                    "avg_durasi_recovery": 824.5,
                    "min_durasi_recovery": 709,
                    "max_durasi_recovery": 940,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534011,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJABAR)",
                    "id_regu": 37979,
                    "kode_regu": "JATIBARANG5.3",
                    "nama_regu": "JATIBARANG5.3",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1095,
                    "avg_durasi_response": 1095,
                    "min_durasi_response": 1095,
                    "max_durasi_response": 1095,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 676,
                    "avg_durasi_recovery": 676,
                    "min_durasi_recovery": 676,
                    "max_durasi_recovery": 676,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 552304,
                    "nama_posko": "POSKO ULP KARANGASEM",
                    "id_regu": 13078,
                    "kode_regu": "KRS-285",
                    "nama_regu": "KRS-285",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719950,
                    "avg_durasi_response": 128670765.38461539,
                    "min_durasi_response": 1254,
                    "max_durasi_response": 1672691013,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36772383,
                    "avg_durasi_recovery": 2828644.846153846,
                    "min_durasi_recovery": 946,
                    "max_durasi_recovery": 36492631,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 126144,
                    "nama_posko": "POSKO ULP PERBAUNGAN",
                    "id_regu": 34580,
                    "kode_regu": "tanah merah",
                    "nama_regu": "tanah merah",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 538,
                    "avg_durasi_response": 538,
                    "min_durasi_response": 538,
                    "max_durasi_response": 538,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1009,
                    "avg_durasi_recovery": 1009,
                    "min_durasi_recovery": 1009,
                    "max_durasi_recovery": 1009,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547301,
                    "nama_posko": "POSKO PONDOK GEDE",
                    "id_regu": 13669,
                    "kode_regu": "REGU YANTEK MAKMUR2",
                    "nama_regu": "REGU YANTEK MAKMUR2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9037,
                    "avg_durasi_response": 1506.1666666666667,
                    "min_durasi_response": 902,
                    "max_durasi_response": 2686,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4136,
                    "avg_durasi_recovery": 689.3333333333334,
                    "min_durasi_recovery": 268,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 111121,
                    "nama_posko": "POSKO ULP LAMBARO",
                    "id_regu": 21019,
                    "kode_regu": "INDRAPURI.10.1",
                    "nama_regu": "INDRAPURI.10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4466,
                    "avg_durasi_response": 1488.6666666666667,
                    "min_durasi_response": 984,
                    "max_durasi_response": 1835,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5112,
                    "avg_durasi_recovery": 1704,
                    "min_durasi_recovery": 1212,
                    "max_durasi_recovery": 2227,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181901,
                    "nama_posko": "POSKO ULP BANGKINANG",
                    "id_regu": 19616,
                    "kode_regu": "Posko1",
                    "nama_regu": "Posko1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22598,
                    "avg_durasi_response": 3228.285714285714,
                    "min_durasi_response": 678,
                    "max_durasi_response": 6902,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9240,
                    "avg_durasi_recovery": 1320,
                    "min_durasi_recovery": 655,
                    "max_durasi_recovery": 3592,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171301,
                    "nama_posko": "POSKO ULP KALIANDA",
                    "id_regu": 19047,
                    "kode_regu": "KALIANDA571",
                    "nama_regu": "KALIANDA571",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28896,
                    "avg_durasi_response": 2408,
                    "min_durasi_response": 809,
                    "max_durasi_response": 4284,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4870185,
                    "avg_durasi_recovery": 405848.75,
                    "min_durasi_recovery": 465,
                    "max_durasi_recovery": 1893505,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 522041,
                    "nama_posko": "POSKO ULP BANJARNEGARA",
                    "id_regu": 26461,
                    "kode_regu": "BJRNEGARA",
                    "nama_regu": "BJRNEGARA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2814,
                    "avg_durasi_response": 1407,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 1684,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2173,
                    "avg_durasi_recovery": 1086.5,
                    "min_durasi_recovery": 752,
                    "max_durasi_recovery": 1421,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "id_regu": 11002,
                    "kode_regu": "MENTENG ULC 03",
                    "nama_regu": "MENTENG ULC 03",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70912,
                    "avg_durasi_response": 8864,
                    "min_durasi_response": 556,
                    "max_durasi_response": 62426,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3234,
                    "avg_durasi_recovery": 404.25,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 1295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329101,
                    "nama_posko": "POSKO ULP MANAKARRA",
                    "id_regu": 22263,
                    "kode_regu": "TOABO 11",
                    "nama_regu": "TOABO 11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2294,
                    "avg_durasi_response": 573.5,
                    "min_durasi_response": 489,
                    "max_durasi_response": 648,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3954,
                    "avg_durasi_recovery": 988.5,
                    "min_durasi_recovery": 706,
                    "max_durasi_recovery": 1215,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131011,
                    "nama_posko": "POSKO ULP BELANTI",
                    "id_regu": 19793,
                    "kode_regu": "BELANTI02",
                    "nama_regu": "BELANTI02",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18582,
                    "avg_durasi_response": 1429.3846153846155,
                    "min_durasi_response": 805,
                    "max_durasi_response": 2995,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73065447,
                    "avg_durasi_recovery": 5620419,
                    "min_durasi_recovery": 780,
                    "max_durasi_recovery": 36564192,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 522601,
                    "nama_posko": "POSKO ULP RANDUDONGKAL",
                    "id_regu": 28797,
                    "kode_regu": "52260.F",
                    "nama_regu": "52260.F",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5366,
                    "avg_durasi_response": 1341.5,
                    "min_durasi_response": 986,
                    "max_durasi_response": 1932,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1775,
                    "avg_durasi_recovery": 443.75,
                    "min_durasi_recovery": 275,
                    "max_durasi_recovery": 546,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532511,
                    "nama_posko": "POSKO ULP RAJAPOLAH",
                    "id_regu": 30761,
                    "kode_regu": "PANJALU 5.2",
                    "nama_regu": "PANJALU 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 778,
                    "avg_durasi_response": 778,
                    "min_durasi_response": 778,
                    "max_durasi_response": 778,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 175,
                    "avg_durasi_recovery": 175,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 175,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182501,
                    "nama_posko": "POSKO ULP DUMAI KOTA",
                    "id_regu": 26725,
                    "kode_regu": "POSKORPT2",
                    "nama_regu": "POSKORPT2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672678920,
                    "avg_durasi_response": 152061720,
                    "min_durasi_response": 515,
                    "max_durasi_response": 1672667733,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36505604,
                    "avg_durasi_recovery": 3318691.272727273,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 36499288,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 511622,
                    "nama_posko": "POSKO ULP KARANG PILANG",
                    "id_regu": 37676,
                    "kode_regu": "511611.COMMANDCENTER",
                    "nama_regu": "511611.COMMANDCENTER",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6490,
                    "avg_durasi_response": 649,
                    "min_durasi_response": 399,
                    "max_durasi_response": 1182,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5704,
                    "avg_durasi_recovery": 570.4,
                    "min_durasi_recovery": 150,
                    "max_durasi_recovery": 966,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323801,
                    "nama_posko": "POSKO ULP KOLAKA",
                    "id_regu": 22040,
                    "kode_regu": "YANGUANAIWOI",
                    "nama_regu": "YANGUANAIWOI",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672690226,
                    "avg_durasi_response": 836345113,
                    "min_durasi_response": 2390,
                    "max_durasi_response": 1672687836,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1226,
                    "avg_durasi_recovery": 613,
                    "min_durasi_recovery": 39,
                    "max_durasi_recovery": 1187,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535921,
                    "nama_posko": "POSKO ULP CILILIN",
                    "id_regu": 19306,
                    "kode_regu": "CILILIN 5.1",
                    "nama_regu": "CILILIN 5.1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11762,
                    "avg_durasi_response": 904.7692307692307,
                    "min_durasi_response": 633,
                    "max_durasi_response": 1316,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9633,
                    "avg_durasi_recovery": 741,
                    "min_durasi_recovery": 288,
                    "max_durasi_recovery": 1043,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537411,
                    "nama_posko": "POSKO ULP BANTARGEBANG",
                    "id_regu": 26784,
                    "kode_regu": "PEKAYON 52",
                    "nama_regu": "PEKAYON 52",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672685230,
                    "avg_durasi_response": 167268523,
                    "min_durasi_response": 678,
                    "max_durasi_response": 1672676166,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 43879,
                    "avg_durasi_recovery": 4387.9,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 33690,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523521,
                    "nama_posko": "POSKO ULP AMBARAWA",
                    "id_regu": 10810,
                    "kode_regu": "LAGA521",
                    "nama_regu": "LAGA521",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6333,
                    "avg_durasi_response": 1583.25,
                    "min_durasi_response": 1138,
                    "max_durasi_response": 1886,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 46620,
                    "avg_durasi_recovery": 11655,
                    "min_durasi_recovery": 958,
                    "max_durasi_recovery": 30943,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 423601,
                    "nama_posko": "POSKO ULP KAIMANA",
                    "id_regu": 39783,
                    "kode_regu": "KAIMANA11",
                    "nama_regu": "KAIMANA11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3505,
                    "avg_durasi_response": 1168.3333333333333,
                    "min_durasi_response": 850,
                    "max_durasi_response": 1544,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2233,
                    "avg_durasi_recovery": 744.3333333333334,
                    "min_durasi_recovery": 727,
                    "max_durasi_recovery": 753,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 235201,
                    "nama_posko": "POSKO ULP TARAKAN",
                    "id_regu": 19657,
                    "kode_regu": "UNIT2",
                    "nama_regu": "UNIT2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3060,
                    "avg_durasi_response": 3060,
                    "min_durasi_response": 3060,
                    "max_durasi_response": 3060,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 686,
                    "avg_durasi_recovery": 686,
                    "min_durasi_recovery": 686,
                    "max_durasi_recovery": 686,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323201,
                    "nama_posko": "POSKO ULP WUA WUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42389,
                    "avg_durasi_response": 1926.7727272727273,
                    "min_durasi_response": 410,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36568274,
                    "avg_durasi_recovery": 1662194.2727272727,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 36563897,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 125111,
                    "nama_posko": "POSKO ULP TANJUNG BALAI",
                    "id_regu": 20537,
                    "kode_regu": "SEIKEPAYANG",
                    "nama_regu": "SEIKEPAYANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1541,
                    "avg_durasi_response": 770.5,
                    "min_durasi_response": 705,
                    "max_durasi_response": 836,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2667,
                    "avg_durasi_recovery": 1333.5,
                    "min_durasi_recovery": 532,
                    "max_durasi_recovery": 2135,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536611,
                    "nama_posko": "POSKO ULP CIANJUR KOTA",
                    "id_regu": 19197,
                    "kode_regu": "KOTA.52",
                    "nama_regu": "KOTA.52",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706194,
                    "avg_durasi_response": 69696091.41666667,
                    "min_durasi_response": 632,
                    "max_durasi_response": 1672684452,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 22072,
                    "avg_durasi_recovery": 919.6666666666666,
                    "min_durasi_recovery": 331,
                    "max_durasi_recovery": 4439,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311201,
                    "nama_posko": "POSKO ULP AIRMADIDI",
                    "id_regu": 38262,
                    "kode_regu": "AIRMADIDI 10",
                    "nama_regu": "AIRMADIDI 10",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15200,
                    "avg_durasi_response": 2171.4285714285716,
                    "min_durasi_response": 757,
                    "max_durasi_response": 6671,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8014,
                    "avg_durasi_recovery": 1144.857142857143,
                    "min_durasi_recovery": 683,
                    "max_durasi_recovery": 1982,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 146301,
                    "nama_posko": "POSKO ULP MUARA AMAN",
                    "id_regu": 20185,
                    "kode_regu": "MAMAN.01",
                    "nama_regu": "MAMAN.01",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2336,
                    "avg_durasi_response": 778.6666666666666,
                    "min_durasi_response": 585,
                    "max_durasi_response": 987,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2138,
                    "avg_durasi_recovery": 712.6666666666666,
                    "min_durasi_recovery": 657,
                    "max_durasi_recovery": 783,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143901,
                    "nama_posko": "POSKO ULP SABAK",
                    "id_regu": 29347,
                    "kode_regu": "SABAK 204",
                    "nama_regu": "SABAK 204",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1220,
                    "avg_durasi_response": 1220,
                    "min_durasi_response": 1220,
                    "max_durasi_response": 1220,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 896,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 896,
                    "max_durasi_recovery": 896,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553202,
                    "nama_posko": "POSKO ULP SERIRIT",
                    "id_regu": 13105,
                    "kode_regu": "SRT 283",
                    "nama_regu": "SRT 283",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672723554,
                    "avg_durasi_response": 92929086.33333333,
                    "min_durasi_response": 584,
                    "max_durasi_response": 1672682329,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 146172971,
                    "avg_durasi_recovery": 8120720.611111111,
                    "min_durasi_recovery": 180,
                    "max_durasi_recovery": 36538028,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "id_regu": 39837,
                    "kode_regu": "BIAK12",
                    "nama_regu": "BIAK12",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7285,
                    "avg_durasi_response": 1457,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3695,
                    "avg_durasi_recovery": 739,
                    "min_durasi_recovery": 287,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521511,
                    "nama_posko": "POSKO ULP MAGELANG KOTA",
                    "id_regu": 33936,
                    "kode_regu": "MGL.URC2 MAGELANG KOTA",
                    "nama_regu": "MGL.URC2 MAGELANG KOTA",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6921,
                    "avg_durasi_response": 988.7142857142857,
                    "min_durasi_response": 879,
                    "max_durasi_response": 1449,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5099,
                    "avg_durasi_recovery": 728.4285714285714,
                    "min_durasi_recovery": 584,
                    "max_durasi_recovery": 1468,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 421801,
                    "nama_posko": "POSKO ULP JAYAPURA",
                    "id_regu": 39804,
                    "kode_regu": "JAYAPURA12",
                    "nama_regu": "JAYAPURA12",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15169,
                    "avg_durasi_response": 1685.4444444444443,
                    "min_durasi_response": 976,
                    "max_durasi_response": 3355,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9698,
                    "avg_durasi_recovery": 1077.5555555555557,
                    "min_durasi_recovery": 508,
                    "max_durasi_recovery": 1650,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 115511,
                    "nama_posko": "POSKO ULP RIMO",
                    "id_regu": 25387,
                    "kode_regu": "RIMO10.1",
                    "nama_regu": "RIMO10.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1631,
                    "avg_durasi_response": 815.5,
                    "min_durasi_response": 676,
                    "max_durasi_response": 955,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2306,
                    "avg_durasi_recovery": 1153,
                    "min_durasi_recovery": 676,
                    "max_durasi_recovery": 1630,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172601,
                    "nama_posko": "POSKO ULP KALIREJO",
                    "id_regu": 23771,
                    "kode_regu": "PADANG RATU",
                    "nama_regu": "PADANG RATU",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2457,
                    "avg_durasi_response": 2457,
                    "min_durasi_response": 2457,
                    "max_durasi_response": 2457,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 649,
                    "avg_durasi_recovery": 649,
                    "min_durasi_recovery": 649,
                    "max_durasi_recovery": 649,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 143601,
                    "nama_posko": "POSKO ULP KUALA TUNGKAL",
                    "id_regu": 29392,
                    "kode_regu": "TUNGKAL 209",
                    "nama_regu": "TUNGKAL 209",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1864,
                    "avg_durasi_response": 1864,
                    "min_durasi_response": 1864,
                    "max_durasi_response": 1864,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 724,
                    "avg_durasi_recovery": 724,
                    "min_durasi_recovery": 724,
                    "max_durasi_recovery": 724,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537041,
                    "nama_posko": "POSKO ULP LEMAHABANG",
                    "id_regu": 27559,
                    "kode_regu": "WRGN.52",
                    "nama_regu": "WRGN.52",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345348269,
                    "avg_durasi_response": 128667241.11538461,
                    "min_durasi_response": 572,
                    "max_durasi_response": 1672662065,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 127497,
                    "avg_durasi_recovery": 4903.7307692307695,
                    "min_durasi_recovery": 500,
                    "max_durasi_recovery": 101325,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 513574,
                    "nama_posko": "POSKO ULP KRAKSAAN",
                    "id_regu": 37593,
                    "kode_regu": "513506.COMMANDCENTER",
                    "nama_regu": "513506.COMMANDCENTER",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6652,
                    "avg_durasi_response": 831.5,
                    "min_durasi_response": 560,
                    "max_durasi_response": 1247,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73005909,
                    "avg_durasi_recovery": 9125738.625,
                    "min_durasi_recovery": 196,
                    "max_durasi_recovery": 36506654,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 520591,
                    "nama_posko": "POSKO ULP SUMBERLAWANG",
                    "id_regu": 18985,
                    "kode_regu": "SKA SBL YANDAL 1",
                    "nama_regu": "SKA SBL YANDAL 1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3404,
                    "avg_durasi_response": 851,
                    "min_durasi_response": 684,
                    "max_durasi_response": 949,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522618,
                    "avg_durasi_recovery": 9130654.5,
                    "min_durasi_recovery": 1572,
                    "max_durasi_recovery": 36516663,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 532651,
                    "nama_posko": "POSKO ULP KARANGNUNGGAL",
                    "id_regu": 19388,
                    "kode_regu": "CIBALONG 5.1",
                    "nama_regu": "CIBALONG 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 703,
                    "avg_durasi_recovery": 703,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 703,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566601,
                    "nama_posko": "POSKO TELUK NAGA",
                    "id_regu": 16264,
                    "kode_regu": "ULCSPATAN1",
                    "nama_regu": "ULCSPATAN1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2403,
                    "avg_durasi_response": 1201.5,
                    "min_durasi_response": 922,
                    "max_durasi_response": 1481,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17261,
                    "avg_durasi_recovery": 8630.5,
                    "min_durasi_recovery": 6775,
                    "max_durasi_recovery": 10486,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515032,
                    "nama_posko": "POSKO ULP MAGETAN",
                    "id_regu": 17056,
                    "kode_regu": "PLSAN.MS13",
                    "nama_regu": "PLSAN.MS13",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9426,
                    "avg_durasi_response": 1047.3333333333333,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1778,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36519378,
                    "avg_durasi_recovery": 4057708.6666666665,
                    "min_durasi_recovery": 314,
                    "max_durasi_recovery": 36514091,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 517102,
                    "nama_posko": "POSKO ULP SUMENEP",
                    "id_regu": 17157,
                    "kode_regu": "SMNP.MS2",
                    "nama_regu": "SMNP.MS2",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68037,
                    "avg_durasi_response": 1744.5384615384614,
                    "min_durasi_response": 494,
                    "max_durasi_response": 4903,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 184383219,
                    "avg_durasi_recovery": 4727774.846153846,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 36499909,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 129061,
                    "nama_posko": "POSKO ULP PANCURBATU",
                    "id_regu": 17692,
                    "kode_regu": "BATU.5.1",
                    "nama_regu": "BATU.5.1",
                    "total": 38,
                    "total_selesai": 38,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15319,
                    "avg_durasi_response": 403.13157894736844,
                    "min_durasi_response": 172,
                    "max_durasi_response": 1186,
                    "total_dibawah_sla_response": 38,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 24905,
                    "avg_durasi_recovery": 655.3947368421053,
                    "min_durasi_recovery": 132,
                    "max_durasi_recovery": 4153,
                    "total_dibawah_sla_recovery": 38,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511032,
                    "nama_posko": "POSKO ULP TANDES",
                    "id_regu": 16921,
                    "kode_regu": "TANDES.16",
                    "nama_regu": "TANDES.16",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2421,
                    "avg_durasi_response": 1210.5,
                    "min_durasi_response": 897,
                    "max_durasi_response": 1524,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2986,
                    "avg_durasi_recovery": 1493,
                    "min_durasi_recovery": 1297,
                    "max_durasi_recovery": 1689,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 146201,
                    "nama_posko": "POSKO ULP KEPAHIANG",
                    "id_regu": 27516,
                    "kode_regu": "KEMBANG.01",
                    "nama_regu": "KEMBANG.01",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1998,
                    "avg_durasi_response": 1998,
                    "min_durasi_response": 1998,
                    "max_durasi_response": 1998,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 910,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 910,
                    "max_durasi_recovery": 910,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 425101,
                    "nama_posko": "POSKO ULP MERAUKE KOTA",
                    "id_regu": 39807,
                    "kode_regu": "MERAUKE11",
                    "nama_regu": "MERAUKE11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3567,
                    "avg_durasi_response": 1189,
                    "min_durasi_response": 1071,
                    "max_durasi_response": 1395,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1331,
                    "avg_durasi_recovery": 443.6666666666667,
                    "min_durasi_recovery": 365,
                    "max_durasi_recovery": 594,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 111121,
                    "nama_posko": "POSKO ULP LAMBARO",
                    "id_regu": 21019,
                    "kode_regu": "INDRAPURI.10.1",
                    "nama_regu": "INDRAPURI.10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4466,
                    "avg_durasi_response": 1488.6666666666667,
                    "min_durasi_response": 984,
                    "max_durasi_response": 1835,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5112,
                    "avg_durasi_recovery": 1704,
                    "min_durasi_recovery": 1212,
                    "max_durasi_recovery": 2227,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321311,
                    "nama_posko": "POSKO ULP SUNGGUMINASA",
                    "id_regu": 18742,
                    "kode_regu": "S MOBIL 1",
                    "nama_regu": "S MOBIL 1",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 82722,
                    "avg_durasi_response": 4866,
                    "min_durasi_response": 1231,
                    "max_durasi_response": 10350,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36537427,
                    "avg_durasi_recovery": 2149260.411764706,
                    "min_durasi_recovery": 620,
                    "max_durasi_recovery": 36512756,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 561101,
                    "nama_posko": "POSKO ULP SERANG KOTA",
                    "id_regu": 16240,
                    "kode_regu": "BAROS 5.1",
                    "nama_regu": "BAROS 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2424,
                    "avg_durasi_response": 1212,
                    "min_durasi_response": 1032,
                    "max_durasi_response": 1392,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2142,
                    "avg_durasi_recovery": 1071,
                    "min_durasi_recovery": 996,
                    "max_durasi_recovery": 1146,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 421801,
                    "nama_posko": "POSKO ULP JAYAPURA",
                    "id_regu": 39804,
                    "kode_regu": "JAYAPURA12",
                    "nama_regu": "JAYAPURA12",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15169,
                    "avg_durasi_response": 1685.4444444444443,
                    "min_durasi_response": 976,
                    "max_durasi_response": 3355,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9698,
                    "avg_durasi_recovery": 1077.5555555555557,
                    "min_durasi_recovery": 508,
                    "max_durasi_recovery": 1650,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524541,
                    "nama_posko": "POSKO ULP WIRADESA",
                    "id_regu": 18140,
                    "kode_regu": "52454A",
                    "nama_regu": "52454A",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 35804,
                    "avg_durasi_response": 2754.153846153846,
                    "min_durasi_response": 780,
                    "max_durasi_response": 7679,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12045,
                    "avg_durasi_recovery": 926.5384615384615,
                    "min_durasi_recovery": 259,
                    "max_durasi_recovery": 4267,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535311,
                    "nama_posko": "POSKO ULP MAJALAYA",
                    "id_regu": 18854,
                    "kode_regu": "MAKOTA51",
                    "nama_regu": "MAKOTA51",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18730,
                    "avg_durasi_response": 814.3478260869565,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1724,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12121,
                    "avg_durasi_recovery": 527,
                    "min_durasi_recovery": 185,
                    "max_durasi_recovery": 1977,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173601,
                    "nama_posko": "POSKO ULP BUKIT KEMUNING",
                    "id_regu": 24019,
                    "kode_regu": "BUKIT",
                    "nama_regu": "BUKIT",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12203,
                    "avg_durasi_response": 1220.3,
                    "min_durasi_response": 500,
                    "max_durasi_response": 2214,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13223,
                    "avg_durasi_recovery": 1322.3,
                    "min_durasi_recovery": 904,
                    "max_durasi_recovery": 1954,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561201,
                    "nama_posko": "POSKO ULP CILEGON",
                    "id_regu": 16257,
                    "kode_regu": "WARINGIN KURUNG 5.1",
                    "nama_regu": "WARINGIN KURUNG 5.1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4481,
                    "avg_durasi_response": 896.2,
                    "min_durasi_response": 659,
                    "max_durasi_response": 1674,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4274,
                    "avg_durasi_recovery": 854.8,
                    "min_durasi_recovery": 337,
                    "max_durasi_recovery": 1545,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328201,
                    "nama_posko": "POSKO ULP RAHA",
                    "id_regu": 37238,
                    "kode_regu": "LABUNIA",
                    "nama_regu": "LABUNIA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26099,
                    "avg_durasi_response": 8699.666666666666,
                    "min_durasi_response": 6641,
                    "max_durasi_response": 12410,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36498821,
                    "avg_durasi_recovery": 12166273.666666666,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36497570,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 551204,
                    "nama_posko": "POSKO ULP KUTA",
                    "id_regu": 396,
                    "kode_regu": "KUTA SRC 1",
                    "nama_regu": "KUTA SRC 1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672804558,
                    "avg_durasi_response": 53961437.35483871,
                    "min_durasi_response": 1784,
                    "max_durasi_response": 1672673114,
                    "total_dibawah_sla_response": 30,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 74125229,
                    "avg_durasi_recovery": 2391136.419354839,
                    "min_durasi_recovery": 194,
                    "max_durasi_recovery": 36506022,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 437301,
                    "nama_posko": "POSKO ULP BAJAWA",
                    "id_regu": 32394,
                    "kode_regu": "NANGARORO",
                    "nama_regu": "NANGARORO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 684,
                    "avg_durasi_response": 684,
                    "min_durasi_response": 684,
                    "max_durasi_response": 684,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522910,
                    "avg_durasi_recovery": 36522910,
                    "min_durasi_recovery": 36522910,
                    "max_durasi_recovery": 36522910,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 515032,
                    "nama_posko": "POSKO ULP MAGETAN",
                    "id_regu": 17056,
                    "kode_regu": "PLSAN.MS13",
                    "nama_regu": "PLSAN.MS13",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9426,
                    "avg_durasi_response": 1047.3333333333333,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1778,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36519378,
                    "avg_durasi_recovery": 4057708.6666666665,
                    "min_durasi_recovery": 314,
                    "max_durasi_recovery": 36514091,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523021,
                    "nama_posko": "POSKO ULP SEMARANG BARAT",
                    "id_regu": 33200,
                    "kode_regu": "52302J",
                    "nama_regu": "52302J",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13646,
                    "avg_durasi_response": 3411.5,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 5013,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36539132,
                    "avg_durasi_recovery": 9134783,
                    "min_durasi_recovery": 471,
                    "max_durasi_recovery": 36536467,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 553202,
                    "nama_posko": "POSKO ULP SERIRIT",
                    "id_regu": 13105,
                    "kode_regu": "SRT 283",
                    "nama_regu": "SRT 283",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672723554,
                    "avg_durasi_response": 92929086.33333333,
                    "min_durasi_response": 584,
                    "max_durasi_response": 1672682329,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 146172971,
                    "avg_durasi_recovery": 8120720.611111111,
                    "min_durasi_recovery": 180,
                    "max_durasi_recovery": 36538028,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 211211,
                    "nama_posko": "POSKO ULP KAKAP",
                    "id_regu": 34183,
                    "kode_regu": "PUNGGUR1",
                    "nama_regu": "PUNGGUR1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3013,
                    "avg_durasi_response": 1506.5,
                    "min_durasi_response": 1495,
                    "max_durasi_response": 1518,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1995,
                    "avg_durasi_recovery": 997.5,
                    "min_durasi_recovery": 862,
                    "max_durasi_recovery": 1133,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184201,
                    "nama_posko": "POSKO ULP TALUK KUANTAN",
                    "id_regu": 20323,
                    "kode_regu": "BASERAH",
                    "nama_regu": "BASERAH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 896,
                    "avg_durasi_response": 896,
                    "min_durasi_response": 896,
                    "max_durasi_response": 896,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448,
                    "avg_durasi_recovery": 448,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 448,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522011,
                    "nama_posko": "POSKO ULP PURWOKERTO KOTA",
                    "id_regu": 28257,
                    "kode_regu": "52201.URC2",
                    "nama_regu": "52201.URC2",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18125,
                    "avg_durasi_response": 1394.2307692307693,
                    "min_durasi_response": 802,
                    "max_durasi_response": 2146,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 19394,
                    "avg_durasi_recovery": 1491.8461538461538,
                    "min_durasi_recovery": 437,
                    "max_durasi_recovery": 2183,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120144,
                    "nama_posko": "POSKO ULP MEDAN JOHOR",
                    "id_regu": 14576,
                    "kode_regu": "MOBILE JOHOR5",
                    "nama_regu": "MOBILE JOHOR5",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66293,
                    "avg_durasi_response": 5099.461538461538,
                    "min_durasi_response": 544,
                    "max_durasi_response": 49610,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10178,
                    "avg_durasi_recovery": 782.9230769230769,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 3269,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536591,
                    "nama_posko": "POSKO ULP CICURUG",
                    "id_regu": 18811,
                    "kode_regu": "CICURUG 51",
                    "nama_regu": "CICURUG 51",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672698486,
                    "avg_durasi_response": 152063498.72727272,
                    "min_durasi_response": 657,
                    "max_durasi_response": 1672684412,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 8837,
                    "avg_durasi_recovery": 803.3636363636364,
                    "min_durasi_recovery": 340,
                    "max_durasi_recovery": 1617,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 322601,
                    "nama_posko": "POSKO ULP ULOE",
                    "id_regu": 22120,
                    "kode_regu": "UNIT.SKNG",
                    "nama_regu": "UNIT.SKNG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1662,
                    "avg_durasi_response": 831,
                    "min_durasi_response": 797,
                    "max_durasi_response": 865,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 766,
                    "avg_durasi_recovery": 383,
                    "min_durasi_recovery": 348,
                    "max_durasi_recovery": 418,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525541,
                    "nama_posko": "POSKO ULP WIROSARI",
                    "id_regu": 18201,
                    "kode_regu": "GATAK",
                    "nama_regu": "GATAK",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706785,
                    "avg_durasi_response": 278784464.1666667,
                    "min_durasi_response": 1222,
                    "max_durasi_response": 1672698956,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10315,
                    "avg_durasi_recovery": 1719.1666666666667,
                    "min_durasi_recovery": 902,
                    "max_durasi_recovery": 2610,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 413101,
                    "nama_posko": "POSKO ULP TUAL",
                    "id_regu": 20748,
                    "kode_regu": "TUAL 6",
                    "nama_regu": "TUAL 6",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 372,
                    "avg_durasi_response": 372,
                    "min_durasi_response": 372,
                    "max_durasi_response": 372,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36547042,
                    "avg_durasi_recovery": 36547042,
                    "min_durasi_recovery": 36547042,
                    "max_durasi_recovery": 36547042,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 515421,
                    "nama_posko": "POSKO ULP PACITAN",
                    "id_regu": 21233,
                    "kode_regu": "PACITAN POSTEGALOMBO",
                    "nama_regu": "PACITAN POSTEGALOMBO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3495,
                    "avg_durasi_response": 1747.5,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2275,
                    "avg_durasi_recovery": 1137.5,
                    "min_durasi_recovery": 1084,
                    "max_durasi_recovery": 1191,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441301,
                    "nama_posko": "POSKO ULP TANJUNG",
                    "id_regu": 28376,
                    "kode_regu": "44130.GILIAIR",
                    "nama_regu": "44130.GILIAIR",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1383,
                    "avg_durasi_response": 1383,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1383,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 594,
                    "avg_durasi_recovery": 594,
                    "min_durasi_recovery": 594,
                    "max_durasi_recovery": 594,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523531,
                    "nama_posko": "POSKO ULP UNGARAN",
                    "id_regu": 10814,
                    "kode_regu": "LAGA532",
                    "nama_regu": "LAGA532",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18233,
                    "avg_durasi_response": 1519.4166666666667,
                    "min_durasi_response": 1067,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 47166,
                    "avg_durasi_recovery": 3930.5,
                    "min_durasi_recovery": 747,
                    "max_durasi_recovery": 11784,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524051,
                    "nama_posko": "POSKO ULP TULUNG",
                    "id_regu": 18106,
                    "kode_regu": "KLN.JATINOM",
                    "nama_regu": "KLN.JATINOM",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2877,
                    "avg_durasi_response": 1438.5,
                    "min_durasi_response": 1286,
                    "max_durasi_response": 1591,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 816,
                    "avg_durasi_recovery": 408,
                    "min_durasi_recovery": 335,
                    "max_durasi_recovery": 481,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513066,
                    "nama_posko": "POSKO ULP TUMPANG",
                    "id_regu": 17174,
                    "kode_regu": "TMPG.ULC1",
                    "nama_regu": "TMPG.ULC1",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15854,
                    "avg_durasi_response": 1056.9333333333334,
                    "min_durasi_response": 432,
                    "max_durasi_response": 1588,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9560,
                    "avg_durasi_recovery": 637.3333333333334,
                    "min_durasi_recovery": 211,
                    "max_durasi_recovery": 1148,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515419,
                    "nama_posko": "POSKO ULP BALONG",
                    "id_regu": 24199,
                    "kode_regu": "PNG.MOBIL.16",
                    "nama_regu": "PNG.MOBIL.16",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 911,
                    "avg_durasi_response": 455.5,
                    "min_durasi_response": 325,
                    "max_durasi_response": 586,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 479,
                    "avg_durasi_recovery": 239.5,
                    "min_durasi_recovery": 163,
                    "max_durasi_recovery": 316,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 325501,
                    "nama_posko": "POSKO ULP PANGSID",
                    "id_regu": 22090,
                    "kode_regu": "32550.PANGSID1",
                    "nama_regu": "32550.PANGSID1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 39892,
                    "avg_durasi_response": 2849.4285714285716,
                    "min_durasi_response": 365,
                    "max_durasi_response": 10177,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 16850,
                    "avg_durasi_recovery": 1203.5714285714287,
                    "min_durasi_recovery": 74,
                    "max_durasi_recovery": 3711,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 423101,
                    "nama_posko": "POSKO ULP SORONG KOTA",
                    "id_regu": 39757,
                    "kode_regu": "SORONG 11",
                    "nama_regu": "SORONG 11",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672664156,
                    "avg_durasi_response": 111510943.73333333,
                    "min_durasi_response": 708,
                    "max_durasi_response": 1672645747,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 73010746,
                    "avg_durasi_recovery": 4867383.066666666,
                    "min_durasi_recovery": 399,
                    "max_durasi_recovery": 36504729,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 327401,
                    "nama_posko": "POSKO ULP BANTAENG",
                    "id_regu": 37817,
                    "kode_regu": "UNIT 8 LOKA",
                    "nama_regu": "UNIT 8 LOKA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1085,
                    "avg_durasi_response": 1085,
                    "min_durasi_response": 1085,
                    "max_durasi_response": 1085,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1938,
                    "avg_durasi_recovery": 1938,
                    "min_durasi_recovery": 1938,
                    "max_durasi_recovery": 1938,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "id_regu": 13699,
                    "kode_regu": "CRCSULC 2",
                    "nama_regu": "CRCSULC 2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30862,
                    "avg_durasi_response": 2057.4666666666667,
                    "min_durasi_response": 824,
                    "max_durasi_response": 7918,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14716,
                    "avg_durasi_recovery": 981.0666666666667,
                    "min_durasi_recovery": 92,
                    "max_durasi_recovery": 2239,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522041,
                    "nama_posko": "POSKO ULP BANJARNEGARA",
                    "id_regu": 26461,
                    "kode_regu": "BJRNEGARA",
                    "nama_regu": "BJRNEGARA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2814,
                    "avg_durasi_response": 1407,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 1684,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2173,
                    "avg_durasi_recovery": 1086.5,
                    "min_durasi_recovery": 752,
                    "max_durasi_recovery": 1421,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327401,
                    "nama_posko": "POSKO ULP BANTAENG",
                    "id_regu": 37817,
                    "kode_regu": "UNIT 8 LOKA",
                    "nama_regu": "UNIT 8 LOKA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1085,
                    "avg_durasi_response": 1085,
                    "min_durasi_response": 1085,
                    "max_durasi_response": 1085,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1938,
                    "avg_durasi_recovery": 1938,
                    "min_durasi_recovery": 1938,
                    "max_durasi_recovery": 1938,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 319501,
                    "nama_posko": "POSKO ULP LUWUK",
                    "id_regu": 32543,
                    "kode_regu": "BALANTAK10.1",
                    "nama_regu": "BALANTAK10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 867,
                    "avg_durasi_response": 867,
                    "min_durasi_response": 867,
                    "max_durasi_response": 867,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 957,
                    "avg_durasi_recovery": 957,
                    "min_durasi_recovery": 957,
                    "max_durasi_recovery": 957,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520581,
                    "nama_posko": "POSKO ULP SRAGEN",
                    "id_regu": 28737,
                    "kode_regu": "SKA 58 URC2 kota",
                    "nama_regu": "SKA 58 URC2 kota",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5540,
                    "avg_durasi_response": 923.3333333333334,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1421,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36511972,
                    "avg_durasi_recovery": 6085328.666666667,
                    "min_durasi_recovery": 877,
                    "max_durasi_recovery": 36506731,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 518066,
                    "nama_posko": "POSKO ULP BRONDONG",
                    "id_regu": 16956,
                    "kode_regu": "BRONDONG 14",
                    "nama_regu": "BRONDONG 14",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672675352,
                    "avg_durasi_response": 139389612.66666666,
                    "min_durasi_response": 537,
                    "max_durasi_response": 1672658717,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 9370,
                    "avg_durasi_recovery": 780.8333333333334,
                    "min_durasi_recovery": 374,
                    "max_durasi_recovery": 1646,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566601,
                    "nama_posko": "POSKO TELUK NAGA",
                    "id_regu": 16264,
                    "kode_regu": "ULCSPATAN1",
                    "nama_regu": "ULCSPATAN1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2403,
                    "avg_durasi_response": 1201.5,
                    "min_durasi_response": 922,
                    "max_durasi_response": 1481,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17261,
                    "avg_durasi_recovery": 8630.5,
                    "min_durasi_recovery": 6775,
                    "max_durasi_recovery": 10486,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561201,
                    "nama_posko": "POSKO ULP CILEGON",
                    "id_regu": 16257,
                    "kode_regu": "WARINGIN KURUNG 5.1",
                    "nama_regu": "WARINGIN KURUNG 5.1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4481,
                    "avg_durasi_response": 896.2,
                    "min_durasi_response": 659,
                    "max_durasi_response": 1674,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4274,
                    "avg_durasi_recovery": 854.8,
                    "min_durasi_recovery": 337,
                    "max_durasi_recovery": 1545,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 211201,
                    "nama_posko": "POSKO ULP RASAU",
                    "id_regu": 24944,
                    "kode_regu": "RASAU1",
                    "nama_regu": "RASAU1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 504,
                    "avg_durasi_response": 504,
                    "min_durasi_response": 504,
                    "max_durasi_response": 504,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 632,
                    "avg_durasi_recovery": 632,
                    "min_durasi_recovery": 632,
                    "max_durasi_recovery": 632,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532211,
                    "nama_posko": "POSKO ULP BANJAR",
                    "id_regu": 19371,
                    "kode_regu": "BANJARSARI 5.1",
                    "nama_regu": "BANJARSARI 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4947,
                    "avg_durasi_response": 824.5,
                    "min_durasi_response": 540,
                    "max_durasi_response": 1059,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3262,
                    "avg_durasi_recovery": 543.6666666666666,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518055,
                    "nama_posko": "POSKO ULP PADANGAN",
                    "id_regu": 16953,
                    "kode_regu": "PADANGAN 16",
                    "nama_regu": "PADANGAN 16",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16612,
                    "avg_durasi_response": 2076.5,
                    "min_durasi_response": 1381,
                    "max_durasi_response": 3107,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6316,
                    "avg_durasi_recovery": 789.5,
                    "min_durasi_recovery": 251,
                    "max_durasi_recovery": 1224,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182501,
                    "nama_posko": "POSKO ULP DUMAI KOTA",
                    "id_regu": 26725,
                    "kode_regu": "POSKORPT2",
                    "nama_regu": "POSKORPT2",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672678920,
                    "avg_durasi_response": 152061720,
                    "min_durasi_response": 515,
                    "max_durasi_response": 1672667733,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36505604,
                    "avg_durasi_recovery": 3318691.272727273,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 36499288,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 145001,
                    "nama_posko": "POSKO ULP TELUK SEGARA",
                    "id_regu": 17828,
                    "kode_regu": "TEGAR 02",
                    "nama_regu": "TEGAR 02",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9812,
                    "avg_durasi_response": 1635.3333333333333,
                    "min_durasi_response": 992,
                    "max_durasi_response": 2412,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8746,
                    "avg_durasi_recovery": 1457.6666666666667,
                    "min_durasi_recovery": 698,
                    "max_durasi_recovery": 2346,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172001,
                    "nama_posko": "POSKO ULP METRO",
                    "id_regu": 24116,
                    "kode_regu": "KOTA.10",
                    "nama_regu": "KOTA.10",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26700,
                    "avg_durasi_response": 1780,
                    "min_durasi_response": 805,
                    "max_durasi_response": 4440,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18687,
                    "avg_durasi_recovery": 1245.8,
                    "min_durasi_recovery": 692,
                    "max_durasi_recovery": 2294,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535951,
                    "nama_posko": "POSKO ULP RAJAMANDALA",
                    "id_regu": 19305,
                    "kode_regu": "SAGULING 5.1",
                    "nama_regu": "SAGULING 5.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672655302,
                    "avg_durasi_response": 167265530.2,
                    "min_durasi_response": 654,
                    "max_durasi_response": 1672648167,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 73077046,
                    "avg_durasi_recovery": 7307704.6,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 36537053,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 311701,
                    "nama_posko": "POSKO ULP AMURANG",
                    "id_regu": 32697,
                    "kode_regu": "TATELI 10.2",
                    "nama_regu": "TATELI 10.2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3647,
                    "avg_durasi_response": 1823.5,
                    "min_durasi_response": 1505,
                    "max_durasi_response": 2142,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1181,
                    "avg_durasi_recovery": 590.5,
                    "min_durasi_recovery": 447,
                    "max_durasi_recovery": 734,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532651,
                    "nama_posko": "POSKO ULP KARANGNUNGGAL",
                    "id_regu": 19388,
                    "kode_regu": "CIBALONG 5.1",
                    "nama_regu": "CIBALONG 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 707,
                    "avg_durasi_response": 707,
                    "min_durasi_response": 707,
                    "max_durasi_response": 707,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 703,
                    "avg_durasi_recovery": 703,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 703,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 423101,
                    "nama_posko": "POSKO ULP SORONG KOTA",
                    "id_regu": 39757,
                    "kode_regu": "SORONG 11",
                    "nama_regu": "SORONG 11",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672664156,
                    "avg_durasi_response": 111510943.73333333,
                    "min_durasi_response": 708,
                    "max_durasi_response": 1672645747,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 73010746,
                    "avg_durasi_recovery": 4867383.066666666,
                    "min_durasi_recovery": 399,
                    "max_durasi_recovery": 36504729,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 522531,
                    "nama_posko": "POSKO ULP PEMALANG",
                    "id_regu": 18218,
                    "kode_regu": "52253.B BT BOLANG",
                    "nama_regu": "52253.B BT BOLANG",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11932,
                    "avg_durasi_response": 1325.7777777777778,
                    "min_durasi_response": 794,
                    "max_durasi_response": 2389,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36534304,
                    "avg_durasi_recovery": 4059367.111111111,
                    "min_durasi_recovery": 364,
                    "max_durasi_recovery": 36526928,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 437301,
                    "nama_posko": "POSKO ULP BAJAWA",
                    "id_regu": 32394,
                    "kode_regu": "NANGARORO",
                    "nama_regu": "NANGARORO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 684,
                    "avg_durasi_response": 684,
                    "min_durasi_response": 684,
                    "max_durasi_response": 684,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522910,
                    "avg_durasi_recovery": 36522910,
                    "min_durasi_recovery": 36522910,
                    "max_durasi_recovery": 36522910,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "id_regu": 28601,
                    "kode_regu": "YOG.URC SLEMAN 3",
                    "nama_regu": "YOG.URC SLEMAN 3",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672780451,
                    "avg_durasi_response": 139398370.91666666,
                    "min_durasi_response": 2416,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 36519474,
                    "avg_durasi_recovery": 3043289.5,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 36504508,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535631,
                    "nama_posko": "POSKO ULP BANDUNG TIMUR",
                    "id_regu": 32458,
                    "kode_regu": "BDG TIMUR 52",
                    "nama_regu": "BDG TIMUR 52",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21913,
                    "avg_durasi_response": 1565.2142857142858,
                    "min_durasi_response": 497,
                    "max_durasi_response": 3152,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 16417,
                    "avg_durasi_recovery": 1172.642857142857,
                    "min_durasi_recovery": 686,
                    "max_durasi_recovery": 1750,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521551,
                    "nama_posko": "POSKO ULP TEMANGGUNG",
                    "id_regu": 18336,
                    "kode_regu": "MGL.TEMANGGUNG",
                    "nama_regu": "MGL.TEMANGGUNG",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6740,
                    "avg_durasi_response": 1348,
                    "min_durasi_response": 1282,
                    "max_durasi_response": 1401,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4254,
                    "avg_durasi_recovery": 850.8,
                    "min_durasi_recovery": 606,
                    "max_durasi_recovery": 933,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511401,
                    "nama_posko": "POSKO ULP DARMO PERMAI",
                    "id_regu": 16983,
                    "kode_regu": "PERMAI 14",
                    "nama_regu": "PERMAI 14",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11526,
                    "avg_durasi_response": 1921,
                    "min_durasi_response": 1506,
                    "max_durasi_response": 2634,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8749,
                    "avg_durasi_recovery": 1458.1666666666667,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 2515,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518033,
                    "nama_posko": "POSKO ULP LAMONGAN",
                    "id_regu": 23237,
                    "kode_regu": "LMG.14",
                    "nama_regu": "LMG.14",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672640827,
                    "avg_durasi_response": 139386735.58333334,
                    "min_durasi_response": 935,
                    "max_durasi_response": 1672624613,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36527524,
                    "avg_durasi_recovery": 3043960.3333333335,
                    "min_durasi_recovery": 347,
                    "max_durasi_recovery": 36514311,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 523101,
                    "nama_posko": "POSKO ULP BOJA",
                    "id_regu": 18334,
                    "kode_regu": "52310C",
                    "nama_regu": "52310C",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 35600,
                    "avg_durasi_response": 2373.3333333333335,
                    "min_durasi_response": 1347,
                    "max_durasi_response": 3982,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36511813,
                    "avg_durasi_recovery": 2434120.8666666667,
                    "min_durasi_recovery": 260,
                    "max_durasi_recovery": 36500753,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536951,
                    "nama_posko": "POSKO ULP SUKANAGARA",
                    "id_regu": 19205,
                    "kode_regu": "PAGELARAN.52",
                    "nama_regu": "PAGELARAN.52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5677,
                    "avg_durasi_response": 630.7777777777778,
                    "min_durasi_response": 577,
                    "max_durasi_response": 751,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5839,
                    "avg_durasi_recovery": 648.7777777777778,
                    "min_durasi_recovery": 627,
                    "max_durasi_recovery": 692,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "id_regu": 12992,
                    "kode_regu": "Y- DENPASAR 284",
                    "nama_regu": "Y- DENPASAR 284",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672834828,
                    "avg_durasi_response": 49201024.35294118,
                    "min_durasi_response": 1516,
                    "max_durasi_response": 1672640930,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 146389148,
                    "avg_durasi_recovery": 4305563.176470588,
                    "min_durasi_recovery": 233,
                    "max_durasi_recovery": 36544922,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 131071,
                    "nama_posko": "POSKO ULP PAINAN",
                    "id_regu": 21720,
                    "kode_regu": "BBBALANTAI",
                    "nama_regu": "BBBALANTAI",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3348,
                    "avg_durasi_response": 1116,
                    "min_durasi_response": 353,
                    "max_durasi_response": 1636,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3606,
                    "avg_durasi_recovery": 1202,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 2046,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514022,
                    "nama_posko": "POSKO ULP BLITAR",
                    "id_regu": 17243,
                    "kode_regu": "WLNGI.MS7",
                    "nama_regu": "WLNGI.MS7",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1445,
                    "avg_durasi_response": 1445,
                    "min_durasi_response": 1445,
                    "max_durasi_response": 1445,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 135318,
                    "avg_durasi_recovery": 135318,
                    "min_durasi_recovery": 135318,
                    "max_durasi_recovery": 135318,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 532211,
                    "nama_posko": "POSKO ULP BANJAR",
                    "id_regu": 19371,
                    "kode_regu": "BANJARSARI 5.1",
                    "nama_regu": "BANJARSARI 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4947,
                    "avg_durasi_response": 824.5,
                    "min_durasi_response": 540,
                    "max_durasi_response": 1059,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3262,
                    "avg_durasi_recovery": 543.6666666666666,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518088,
                    "nama_posko": "POSKO ULP SUMBER REJO",
                    "id_regu": 16970,
                    "kode_regu": "ULC2 U/ CT",
                    "nama_regu": "ULC2 U/ CT",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4976,
                    "avg_durasi_response": 710.8571428571429,
                    "min_durasi_response": 372,
                    "max_durasi_response": 1543,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1027,
                    "avg_durasi_recovery": 146.71428571428572,
                    "min_durasi_recovery": 11,
                    "max_durasi_recovery": 184,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536711,
                    "nama_posko": "POSKO ULP CIPANAS",
                    "id_regu": 32923,
                    "kode_regu": "CIPANAS.53",
                    "nama_regu": "CIPANAS.53",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2308,
                    "avg_durasi_response": 769.3333333333334,
                    "min_durasi_response": 730,
                    "max_durasi_response": 803,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2258,
                    "avg_durasi_recovery": 752.6666666666666,
                    "min_durasi_recovery": 495,
                    "max_durasi_recovery": 946,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566101,
                    "nama_posko": "POSKO CIKOKOL",
                    "id_regu": 16316,
                    "kode_regu": "ULCCIKOKOL03",
                    "nama_regu": "ULCCIKOKOL03",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22918,
                    "avg_durasi_response": 2291.8,
                    "min_durasi_response": 183,
                    "max_durasi_response": 4611,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36515096,
                    "avg_durasi_recovery": 3651509.6,
                    "min_durasi_recovery": 102,
                    "max_durasi_recovery": 36491583,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 184201,
                    "nama_posko": "POSKO ULP TALUK KUANTAN",
                    "id_regu": 20323,
                    "kode_regu": "BASERAH",
                    "nama_regu": "BASERAH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 896,
                    "avg_durasi_response": 896,
                    "min_durasi_response": 896,
                    "max_durasi_response": 896,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448,
                    "avg_durasi_recovery": 448,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 448,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551204,
                    "nama_posko": "POSKO ULP KUTA",
                    "id_regu": 396,
                    "kode_regu": "KUTA SRC 1",
                    "nama_regu": "KUTA SRC 1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672804558,
                    "avg_durasi_response": 53961437.35483871,
                    "min_durasi_response": 1784,
                    "max_durasi_response": 1672673114,
                    "total_dibawah_sla_response": 30,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 74125229,
                    "avg_durasi_recovery": 2391136.419354839,
                    "min_durasi_recovery": 194,
                    "max_durasi_recovery": 36506022,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 534041,
                    "nama_posko": "POSKO ULP CIKEDUNG",
                    "id_regu": 26798,
                    "kode_regu": "KROYA 5.1",
                    "nama_regu": "KROYA 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10162,
                    "avg_durasi_response": 1693.6666666666667,
                    "min_durasi_response": 887,
                    "max_durasi_response": 5098,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3306,
                    "avg_durasi_recovery": 551,
                    "min_durasi_recovery": 328,
                    "max_durasi_recovery": 850,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522021,
                    "nama_posko": "POSKO ULP BANYUMAS",
                    "id_regu": 24997,
                    "kode_regu": "52202.SOKARAJA",
                    "nama_regu": "52202.SOKARAJA",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16666,
                    "avg_durasi_response": 1666.6,
                    "min_durasi_response": 913,
                    "max_durasi_response": 2145,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14258,
                    "avg_durasi_recovery": 1425.8,
                    "min_durasi_recovery": 1026,
                    "max_durasi_recovery": 1799,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 546301,
                    "nama_posko": "POSKO CENGKARENG ( POSKO STT )",
                    "id_regu": 17539,
                    "kode_regu": "DERES 4",
                    "nama_regu": "DERES 4",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 60715,
                    "avg_durasi_response": 2529.7916666666665,
                    "min_durasi_response": 856,
                    "max_durasi_response": 5985,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 33975,
                    "avg_durasi_recovery": 1415.625,
                    "min_durasi_recovery": 296,
                    "max_durasi_recovery": 11164,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532311,
                    "nama_posko": "POSKO ULP CIAMIS",
                    "id_regu": 30505,
                    "kode_regu": "PANAWANGAN 5.2 ",
                    "nama_regu": "PANAWANGAN 5.2 ",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4444,
                    "avg_durasi_response": 1111,
                    "min_durasi_response": 707,
                    "max_durasi_response": 1817,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2730,
                    "avg_durasi_recovery": 682.5,
                    "min_durasi_recovery": 499,
                    "max_durasi_recovery": 824,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312201,
                    "nama_posko": "POSKO ULP KAMONJI",
                    "id_regu": 18722,
                    "kode_regu": "KAMONJI10.2",
                    "nama_regu": "KAMONJI10.2",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 54938,
                    "avg_durasi_response": 2497.181818181818,
                    "min_durasi_response": 1761,
                    "max_durasi_response": 4249,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 32889,
                    "avg_durasi_recovery": 1494.9545454545455,
                    "min_durasi_recovery": 239,
                    "max_durasi_recovery": 2902,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553001,
                    "nama_posko": "POSKO ULP SINGARAJA",
                    "id_regu": 12983,
                    "kode_regu": "Y- DENPASAR 282",
                    "nama_regu": "Y- DENPASAR 282",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3688,
                    "avg_durasi_response": 3688,
                    "min_durasi_response": 3688,
                    "max_durasi_response": 3688,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2111,
                    "avg_durasi_recovery": 2111,
                    "min_durasi_recovery": 2111,
                    "max_durasi_recovery": 2111,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441201,
                    "nama_posko": "POSKO ULP SELONG",
                    "id_regu": 23139,
                    "kode_regu": "UP.MASBAGIK",
                    "nama_regu": "UP.MASBAGIK",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27146,
                    "avg_durasi_response": 2714.6,
                    "min_durasi_response": 1747,
                    "max_durasi_response": 4525,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11159,
                    "avg_durasi_recovery": 1115.9,
                    "min_durasi_recovery": 297,
                    "max_durasi_recovery": 2256,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520081,
                    "nama_posko": "POSKO ULP CEPU",
                    "id_regu": 18406,
                    "kode_regu": "52008.CEPU581",
                    "nama_regu": "52008.CEPU581",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21869,
                    "avg_durasi_response": 3124.1428571428573,
                    "min_durasi_response": 2056,
                    "max_durasi_response": 6030,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5489,
                    "avg_durasi_recovery": 784.1428571428571,
                    "min_durasi_recovery": 390,
                    "max_durasi_recovery": 2202,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518033,
                    "nama_posko": "POSKO ULP LAMONGAN",
                    "id_regu": 23237,
                    "kode_regu": "LMG.14",
                    "nama_regu": "LMG.14",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672640827,
                    "avg_durasi_response": 139386735.58333334,
                    "min_durasi_response": 935,
                    "max_durasi_response": 1672624613,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36527524,
                    "avg_durasi_recovery": 3043960.3333333335,
                    "min_durasi_recovery": 347,
                    "max_durasi_recovery": 36514311,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 412901,
                    "nama_posko": "POSKO ULP LAIWUI",
                    "id_regu": 25959,
                    "kode_regu": "LAIWUI2",
                    "nama_regu": "LAIWUI2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1322,
                    "avg_durasi_response": 1322,
                    "min_durasi_response": 1322,
                    "max_durasi_response": 1322,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1122,
                    "avg_durasi_recovery": 1122,
                    "min_durasi_recovery": 1122,
                    "max_durasi_recovery": 1122,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535211,
                    "nama_posko": "POSKO ULP MAJALENGKA",
                    "id_regu": 19175,
                    "kode_regu": "BANTARUJEG 5.1",
                    "nama_regu": "BANTARUJEG 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672665463,
                    "avg_durasi_response": 238952209,
                    "min_durasi_response": 555,
                    "max_durasi_response": 1672660474,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3680,
                    "avg_durasi_recovery": 525.7142857142857,
                    "min_durasi_recovery": 391,
                    "max_durasi_recovery": 771,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 544201,
                    "nama_posko": "POSKO PONDOK KOPI",
                    "id_regu": 8759,
                    "kode_regu": "ULCKOPI2",
                    "nama_regu": "ULCKOPI2",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345302288,
                    "avg_durasi_response": 238950163.42857143,
                    "min_durasi_response": 1184,
                    "max_durasi_response": 1672659122,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 9104,
                    "avg_durasi_recovery": 650.2857142857143,
                    "min_durasi_recovery": 243,
                    "max_durasi_recovery": 2097,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "id_regu": 13600,
                    "kode_regu": "REGU SIPA1 PONDOK INDAH ",
                    "nama_regu": "REGU SIPA1 PONDOK INDAH ",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24677,
                    "avg_durasi_response": 1370.9444444444443,
                    "min_durasi_response": 430,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7583,
                    "avg_durasi_recovery": 421.27777777777777,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 1157,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 114441,
                    "nama_posko": "POSKO ULP TEUNOM",
                    "id_regu": 25497,
                    "kode_regu": "TEUNOM 10.1",
                    "nama_regu": "TEUNOM 10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2585,
                    "avg_durasi_response": 861.6666666666666,
                    "min_durasi_response": 562,
                    "max_durasi_response": 1131,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5195,
                    "avg_durasi_recovery": 1731.6666666666667,
                    "min_durasi_recovery": 1444,
                    "max_durasi_recovery": 2135,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520591,
                    "nama_posko": "POSKO ULP SUMBERLAWANG",
                    "id_regu": 18985,
                    "kode_regu": "SKA SBL YANDAL 1",
                    "nama_regu": "SKA SBL YANDAL 1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3404,
                    "avg_durasi_response": 851,
                    "min_durasi_response": 684,
                    "max_durasi_response": 949,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522618,
                    "avg_durasi_recovery": 9130654.5,
                    "min_durasi_recovery": 1572,
                    "max_durasi_recovery": 36516663,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 181401,
                    "nama_posko": "POSKO ULP PANAM",
                    "id_regu": 27937,
                    "kode_regu": "URC Panam",
                    "nama_regu": "URC Panam",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 33016,
                    "avg_durasi_response": 3668.4444444444443,
                    "min_durasi_response": 2140,
                    "max_durasi_response": 4916,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4823,
                    "avg_durasi_recovery": 535.8888888888889,
                    "min_durasi_recovery": 274,
                    "max_durasi_recovery": 942,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518055,
                    "nama_posko": "POSKO ULP PADANGAN",
                    "id_regu": 16953,
                    "kode_regu": "PADANGAN 16",
                    "nama_regu": "PADANGAN 16",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16612,
                    "avg_durasi_response": 2076.5,
                    "min_durasi_response": 1381,
                    "max_durasi_response": 3107,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6316,
                    "avg_durasi_recovery": 789.5,
                    "min_durasi_recovery": 251,
                    "max_durasi_recovery": 1224,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172701,
                    "nama_posko": "POSKO ULP RUMBIA",
                    "id_regu": 23790,
                    "kode_regu": "SPTHSRBY",
                    "nama_regu": "SPTHSRBY",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10326,
                    "avg_durasi_response": 1721,
                    "min_durasi_response": 1111,
                    "max_durasi_response": 2290,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7522,
                    "avg_durasi_recovery": 1253.6666666666667,
                    "min_durasi_recovery": 849,
                    "max_durasi_recovery": 1517,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515011,
                    "nama_posko": "POSKO ULP MADIUN KOTA",
                    "id_regu": 17037,
                    "kode_regu": "MDNKT.MS14",
                    "nama_regu": "MDNKT.MS14",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11918,
                    "avg_durasi_response": 1324.2222222222222,
                    "min_durasi_response": 930,
                    "max_durasi_response": 1813,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 43768,
                    "avg_durasi_recovery": 4863.111111111111,
                    "min_durasi_recovery": 446,
                    "max_durasi_recovery": 16281,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551401,
                    "nama_posko": "POSKO ULP SANUR",
                    "id_regu": 23596,
                    "kode_regu": "SANUR_281",
                    "nama_regu": "SANUR_281",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 132458,
                    "avg_durasi_response": 4730.642857142857,
                    "min_durasi_response": 1117,
                    "max_durasi_response": 8512,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 757991,
                    "avg_durasi_recovery": 27071.10714285714,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 107926,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 316101,
                    "nama_posko": "POSKO ULP LIMBOTO",
                    "id_regu": 18589,
                    "kode_regu": "SIDOMULYO",
                    "nama_regu": "SIDOMULYO",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7606,
                    "avg_durasi_response": 1901.5,
                    "min_durasi_response": 802,
                    "max_durasi_response": 4415,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3589,
                    "avg_durasi_recovery": 897.25,
                    "min_durasi_recovery": 371,
                    "max_durasi_recovery": 1486,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532211,
                    "nama_posko": "POSKO ULP BANJAR",
                    "id_regu": 19371,
                    "kode_regu": "BANJARSARI 5.1",
                    "nama_regu": "BANJARSARI 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4947,
                    "avg_durasi_response": 824.5,
                    "min_durasi_response": 540,
                    "max_durasi_response": 1059,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3262,
                    "avg_durasi_recovery": 543.6666666666666,
                    "min_durasi_recovery": 345,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221001,
                    "nama_posko": "POSKO ULP MANGKURAT",
                    "id_regu": 20756,
                    "kode_regu": "LAMBUNG11",
                    "nama_regu": "LAMBUNG11",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27559,
                    "avg_durasi_response": 2119.923076923077,
                    "min_durasi_response": 878,
                    "max_durasi_response": 6273,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 26782,
                    "avg_durasi_recovery": 2060.153846153846,
                    "min_durasi_recovery": 336,
                    "max_durasi_recovery": 6488,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 232301,
                    "nama_posko": "POSKO ULP TANAH GROGOT",
                    "id_regu": 18640,
                    "kode_regu": "PRC GROGOT",
                    "nama_regu": "PRC GROGOT",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8945,
                    "avg_durasi_response": 1789,
                    "min_durasi_response": 1088,
                    "max_durasi_response": 2251,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2835,
                    "avg_durasi_recovery": 567,
                    "min_durasi_recovery": 331,
                    "max_durasi_recovery": 745,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 123011,
                    "nama_posko": "POSKO ULP SIBOLGA KOTA",
                    "id_regu": 35938,
                    "kode_regu": "PORIAHA5",
                    "nama_regu": "PORIAHA5",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1761,
                    "avg_durasi_response": 440.25,
                    "min_durasi_response": 216,
                    "max_durasi_response": 1000,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4811,
                    "avg_durasi_recovery": 1202.75,
                    "min_durasi_recovery": 752,
                    "max_durasi_recovery": 1414,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525061,
                    "nama_posko": "POSKO ULP SIDAREJA",
                    "id_regu": 21352,
                    "kode_regu": "52506D URC KAWUNGANTEN",
                    "nama_regu": "52506D URC KAWUNGANTEN",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6316,
                    "avg_durasi_response": 1263.2,
                    "min_durasi_response": 907,
                    "max_durasi_response": 1967,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2273,
                    "avg_durasi_recovery": 454.6,
                    "min_durasi_recovery": 144,
                    "max_durasi_recovery": 1017,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431001,
                    "nama_posko": "POSKO ULP KUPANG",
                    "id_regu": 20024,
                    "kode_regu": "KUPANG6",
                    "nama_regu": "KUPANG6",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27574,
                    "avg_durasi_response": 1838.2666666666667,
                    "min_durasi_response": 749,
                    "max_durasi_response": 2756,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18215,
                    "avg_durasi_recovery": 1214.3333333333333,
                    "min_durasi_recovery": 256,
                    "max_durasi_recovery": 3842,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514098,
                    "nama_posko": "POSKO ULP SUTOJAYAN",
                    "id_regu": 17248,
                    "kode_regu": "STJYN.ULC9",
                    "nama_regu": "STJYN.ULC9",
                    "total": 55,
                    "total_selesai": 55,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 120623,
                    "avg_durasi_response": 2193.1454545454544,
                    "min_durasi_response": 594,
                    "max_durasi_response": 4127,
                    "total_dibawah_sla_response": 55,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 37983019,
                    "avg_durasi_recovery": 690600.3454545455,
                    "min_durasi_recovery": 164,
                    "max_durasi_recovery": 36552348,
                    "total_dibawah_sla_recovery": 28,
                    "total_diatas_sla_recovery": 27
                },
                {
                    "id_posko": 225001,
                    "nama_posko": "POSKO ULP KUALA KAPUAS",
                    "id_regu": 21558,
                    "kode_regu": "KAPUAS15",
                    "nama_regu": "KAPUAS15",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 668,
                    "avg_durasi_response": 668,
                    "min_durasi_response": 668,
                    "max_durasi_response": 668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 947,
                    "avg_durasi_recovery": 947,
                    "min_durasi_recovery": 947,
                    "max_durasi_recovery": 947,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113331,
                    "nama_posko": "POSKO ULP PEUREULAK",
                    "id_regu": 37177,
                    "kode_regu": "RANTAU PANJANG 10.2",
                    "nama_regu": "RANTAU PANJANG 10.2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2426,
                    "avg_durasi_response": 1213,
                    "min_durasi_response": 829,
                    "max_durasi_response": 1597,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1580,
                    "avg_durasi_recovery": 790,
                    "min_durasi_recovery": 607,
                    "max_durasi_recovery": 973,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113311,
                    "nama_posko": "POSKO ULP KUALA SIMPANG",
                    "id_regu": 25459,
                    "kode_regu": "PULO TIGA 10.1",
                    "nama_regu": "PULO TIGA 10.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1772,
                    "avg_durasi_response": 886,
                    "min_durasi_response": 783,
                    "max_durasi_response": 989,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1274,
                    "avg_durasi_recovery": 637,
                    "min_durasi_recovery": 624,
                    "max_durasi_recovery": 650,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523041,
                    "nama_posko": "POSKO ULP SEMARANG SELATAN",
                    "id_regu": 18293,
                    "kode_regu": "52304B",
                    "nama_regu": "52304B",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 52673,
                    "avg_durasi_response": 2926.277777777778,
                    "min_durasi_response": 882,
                    "max_durasi_response": 8244,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36531646,
                    "avg_durasi_recovery": 2029535.888888889,
                    "min_durasi_recovery": 146,
                    "max_durasi_recovery": 36510802,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 551303,
                    "nama_posko": "POSKO ULP TABANAN",
                    "id_regu": 12869,
                    "kode_regu": "TABANAN 283",
                    "nama_regu": "TABANAN 283",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41256,
                    "avg_durasi_response": 3173.5384615384614,
                    "min_durasi_response": 2258,
                    "max_durasi_response": 4524,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 701904,
                    "avg_durasi_recovery": 53992.61538461538,
                    "min_durasi_recovery": 449,
                    "max_durasi_recovery": 415846,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 131041,
                    "nama_posko": "POSKO ULP PARIAMAN",
                    "id_regu": 21681,
                    "kode_regu": "KUDUGANTING",
                    "nama_regu": "KUDUGANTING",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672700634,
                    "avg_durasi_response": 152063694,
                    "min_durasi_response": 975,
                    "max_durasi_response": 1672686027,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36543137,
                    "avg_durasi_recovery": 3322103.3636363638,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 36524898,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "id_regu": 27881,
                    "kode_regu": "ULC PRAYA 1",
                    "nama_regu": "ULC PRAYA 1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20480,
                    "avg_durasi_response": 3413.3333333333335,
                    "min_durasi_response": 2447,
                    "max_durasi_response": 4699,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6001,
                    "avg_durasi_recovery": 1000.1666666666666,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 1681,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534441,
                    "nama_posko": "POSKO ULP PURWAKARTA KOTA",
                    "id_regu": 19643,
                    "kode_regu": "PAGADEN 51",
                    "nama_regu": "PAGADEN 51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 745,
                    "avg_durasi_response": 745,
                    "min_durasi_response": 745,
                    "max_durasi_response": 745,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1285,
                    "avg_durasi_recovery": 1285,
                    "min_durasi_recovery": 1285,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517102,
                    "nama_posko": "POSKO ULP SUMENEP",
                    "id_regu": 17157,
                    "kode_regu": "SMNP.MS2",
                    "nama_regu": "SMNP.MS2",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68037,
                    "avg_durasi_response": 1744.5384615384614,
                    "min_durasi_response": 494,
                    "max_durasi_response": 4903,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 184383219,
                    "avg_durasi_recovery": 4727774.846153846,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 36499909,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "id_regu": 16281,
                    "kode_regu": "CIKANDE 5.2",
                    "nama_regu": "CIKANDE 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5115,
                    "avg_durasi_response": 5115,
                    "min_durasi_response": 5115,
                    "max_durasi_response": 5115,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 202,
                    "avg_durasi_recovery": 202,
                    "min_durasi_recovery": 202,
                    "max_durasi_recovery": 202,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561401,
                    "nama_posko": "POSKO ULP CIKANDE",
                    "id_regu": 16307,
                    "kode_regu": "PONTANG 5.1",
                    "nama_regu": "PONTANG 5.1",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15164,
                    "avg_durasi_response": 1378.5454545454545,
                    "min_durasi_response": 898,
                    "max_durasi_response": 1886,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9363,
                    "avg_durasi_recovery": 851.1818181818181,
                    "min_durasi_recovery": 291,
                    "max_durasi_recovery": 1825,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523091,
                    "nama_posko": "POSKO ULP WELERI",
                    "id_regu": 18320,
                    "kode_regu": "52309A",
                    "nama_regu": "52309A",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19890,
                    "avg_durasi_response": 2210,
                    "min_durasi_response": 1026,
                    "max_durasi_response": 4796,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043215,
                    "avg_durasi_recovery": 8115912.777777778,
                    "min_durasi_recovery": 156,
                    "max_durasi_recovery": 36536445,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 547401,
                    "nama_posko": "POSKO LENTENG AGUNG",
                    "id_regu": 13674,
                    "kode_regu": "PASAR MINGGU 2",
                    "nama_regu": "PASAR MINGGU 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7466,
                    "avg_durasi_response": 1244.3333333333333,
                    "min_durasi_response": 253,
                    "max_durasi_response": 2446,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3736,
                    "avg_durasi_recovery": 622.6666666666666,
                    "min_durasi_recovery": 181,
                    "max_durasi_recovery": 1140,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172001,
                    "nama_posko": "POSKO ULP METRO",
                    "id_regu": 24116,
                    "kode_regu": "KOTA.10",
                    "nama_regu": "KOTA.10",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26700,
                    "avg_durasi_response": 1780,
                    "min_durasi_response": 805,
                    "max_durasi_response": 4440,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18687,
                    "avg_durasi_recovery": 1245.8,
                    "min_durasi_recovery": 692,
                    "max_durasi_recovery": 2294,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 325101,
                    "nama_posko": "POSKO ULP MATTIROTASI",
                    "id_regu": 33317,
                    "kode_regu": "BARRU6",
                    "nama_regu": "BARRU6",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4998,
                    "avg_durasi_response": 833,
                    "min_durasi_response": 549,
                    "max_durasi_response": 1175,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4062,
                    "avg_durasi_recovery": 677,
                    "min_durasi_recovery": 255,
                    "max_durasi_recovery": 2085,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 222301,
                    "nama_posko": "POSKO ULP AMUNTAI",
                    "id_regu": 30468,
                    "kode_regu": "KELUA11",
                    "nama_regu": "KELUA11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1152,
                    "avg_durasi_response": 1152,
                    "min_durasi_response": 1152,
                    "max_durasi_response": 1152,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 780,
                    "avg_durasi_recovery": 780,
                    "min_durasi_recovery": 780,
                    "max_durasi_recovery": 780,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 553103,
                    "nama_posko": "POSKO ULP TEJAKULA",
                    "id_regu": 13099,
                    "kode_regu": "TJK-282",
                    "nama_regu": "TJK-282",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 49798,
                    "avg_durasi_response": 2263.5454545454545,
                    "min_durasi_response": 1316,
                    "max_durasi_response": 3622,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36657770,
                    "avg_durasi_recovery": 1666262.2727272727,
                    "min_durasi_recovery": 162,
                    "max_durasi_recovery": 36527732,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 147101,
                    "nama_posko": "POSKO ULP MUARA ENIM",
                    "id_regu": 27651,
                    "kode_regu": "KAJA TANJUNG AGUNG",
                    "nama_regu": "KAJA TANJUNG AGUNG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1944,
                    "avg_durasi_response": 1944,
                    "min_durasi_response": 1944,
                    "max_durasi_response": 1944,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1347,
                    "avg_durasi_recovery": 1347,
                    "min_durasi_recovery": 1347,
                    "max_durasi_recovery": 1347,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551401,
                    "nama_posko": "POSKO ULP SANUR",
                    "id_regu": 23596,
                    "kode_regu": "SANUR_281",
                    "nama_regu": "SANUR_281",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 132458,
                    "avg_durasi_response": 4730.642857142857,
                    "min_durasi_response": 1117,
                    "max_durasi_response": 8512,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 757991,
                    "avg_durasi_recovery": 27071.10714285714,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 107926,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 113341,
                    "nama_posko": "POSKO ULP KUTACANE",
                    "id_regu": 36358,
                    "kode_regu": "KUTACANE 10.3",
                    "nama_regu": "KUTACANE 10.3",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1327,
                    "avg_durasi_response": 663.5,
                    "min_durasi_response": 663,
                    "max_durasi_response": 664,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2227,
                    "avg_durasi_recovery": 1113.5,
                    "min_durasi_recovery": 1106,
                    "max_durasi_recovery": 1121,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513145,
                    "nama_posko": "POSKO ULP KEBONAGUNG",
                    "id_regu": 21598,
                    "kode_regu": "KBA.ULC1",
                    "nama_regu": "KBA.ULC1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9468,
                    "avg_durasi_response": 728.3076923076923,
                    "min_durasi_response": 474,
                    "max_durasi_response": 1199,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4542,
                    "avg_durasi_recovery": 349.38461538461536,
                    "min_durasi_recovery": 142,
                    "max_durasi_recovery": 895,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224401,
                    "nama_posko": "POSKO ULP SAMPIT",
                    "id_regu": 30278,
                    "kode_regu": "TBG SANGAI 11.1",
                    "nama_regu": "TBG SANGAI 11.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2837,
                    "avg_durasi_response": 945.6666666666666,
                    "min_durasi_response": 839,
                    "max_durasi_response": 1076,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3415,
                    "avg_durasi_recovery": 1138.3333333333333,
                    "min_durasi_recovery": 949,
                    "max_durasi_recovery": 1266,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538731,
                    "nama_posko": "POSKO ULP SAWANGAN",
                    "id_regu": 18840,
                    "kode_regu": "PARUNG",
                    "nama_regu": "PARUNG",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42106,
                    "avg_durasi_response": 2339.222222222222,
                    "min_durasi_response": 1274,
                    "max_durasi_response": 4899,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21060,
                    "avg_durasi_recovery": 1170,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 2685,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133351,
                    "nama_posko": "POSKO ULP MUARA LABUH",
                    "id_regu": 21754,
                    "kode_regu": "LUBUKMALAKO",
                    "nama_regu": "LUBUKMALAKO",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4127,
                    "avg_durasi_response": 1375.6666666666667,
                    "min_durasi_response": 1300,
                    "max_durasi_response": 1516,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5392,
                    "avg_durasi_recovery": 1797.3333333333333,
                    "min_durasi_recovery": 1347,
                    "max_durasi_recovery": 2115,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511043,
                    "nama_posko": "POSKO ULP PERAK",
                    "id_regu": 37675,
                    "kode_regu": "511010.COMMANDCENTER",
                    "nama_regu": "511010.COMMANDCENTER",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9288,
                    "avg_durasi_response": 1161,
                    "min_durasi_response": 715,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6468,
                    "avg_durasi_recovery": 808.5,
                    "min_durasi_recovery": 300,
                    "max_durasi_recovery": 2364,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525511,
                    "nama_posko": "POSKO ULP DEMAK",
                    "id_regu": 18178,
                    "kode_regu": "URC DEMAK 1 ( B ) ",
                    "nama_regu": "URC DEMAK 1 ( B ) ",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672703606,
                    "avg_durasi_response": 98394329.76470588,
                    "min_durasi_response": 1438,
                    "max_durasi_response": 1672668731,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 13376,
                    "avg_durasi_recovery": 786.8235294117648,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 2287,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "id_regu": 16281,
                    "kode_regu": "CIKANDE 5.2",
                    "nama_regu": "CIKANDE 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5115,
                    "avg_durasi_response": 5115,
                    "min_durasi_response": 5115,
                    "max_durasi_response": 5115,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 202,
                    "avg_durasi_recovery": 202,
                    "min_durasi_recovery": 202,
                    "max_durasi_recovery": 202,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231571,
                    "nama_posko": "POSKO ULP SAMARINDA ILIR",
                    "id_regu": 33738,
                    "kode_regu": "ILIR 8.2",
                    "nama_regu": "ILIR 8.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24751,
                    "avg_durasi_response": 3535.8571428571427,
                    "min_durasi_response": 1684,
                    "max_durasi_response": 6390,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11963,
                    "avg_durasi_recovery": 1709,
                    "min_durasi_recovery": 885,
                    "max_durasi_recovery": 3000,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441301,
                    "nama_posko": "POSKO ULP TANJUNG",
                    "id_regu": 28376,
                    "kode_regu": "44130.GILIAIR",
                    "nama_regu": "44130.GILIAIR",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1383,
                    "avg_durasi_response": 1383,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1383,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 594,
                    "avg_durasi_recovery": 594,
                    "min_durasi_recovery": 594,
                    "max_durasi_recovery": 594,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 183091,
                    "nama_posko": "POSKO ULP TANJUNGPINANG KOTA",
                    "id_regu": 19589,
                    "kode_regu": "YANTEK TPI 02",
                    "nama_regu": "YANTEK TPI 02",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1822,
                    "avg_durasi_response": 911,
                    "min_durasi_response": 602,
                    "max_durasi_response": 1220,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1147,
                    "avg_durasi_recovery": 573.5,
                    "min_durasi_recovery": 270,
                    "max_durasi_recovery": 877,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171001,
                    "nama_posko": "POSKO ULP KARANG",
                    "id_regu": 23336,
                    "kode_regu": "ULC 6",
                    "nama_regu": "ULC 6",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672703143,
                    "avg_durasi_response": 278783857.1666667,
                    "min_durasi_response": 2066,
                    "max_durasi_response": 1672688864,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4104,
                    "avg_durasi_recovery": 684,
                    "min_durasi_recovery": 275,
                    "max_durasi_recovery": 1275,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327301,
                    "nama_posko": "POSKO ULP JENEPONTO",
                    "id_regu": 33420,
                    "kode_regu": "32730.BTTANGA",
                    "nama_regu": "32730.BTTANGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6522,
                    "avg_durasi_response": 1087,
                    "min_durasi_response": 897,
                    "max_durasi_response": 1287,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4272,
                    "avg_durasi_recovery": 712,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 1814,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 123111,
                    "nama_posko": "POSKO ULP BALIGE",
                    "id_regu": 35916,
                    "kode_regu": "LAGUBOTI5",
                    "nama_regu": "LAGUBOTI5",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 659,
                    "avg_durasi_response": 329.5,
                    "min_durasi_response": 242,
                    "max_durasi_response": 417,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1080,
                    "avg_durasi_recovery": 540,
                    "min_durasi_recovery": 496,
                    "max_durasi_recovery": 584,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316101,
                    "nama_posko": "POSKO ULP LIMBOTO",
                    "id_regu": 18589,
                    "kode_regu": "SIDOMULYO",
                    "nama_regu": "SIDOMULYO",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7606,
                    "avg_durasi_response": 1901.5,
                    "min_durasi_response": 802,
                    "max_durasi_response": 4415,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3589,
                    "avg_durasi_recovery": 897.25,
                    "min_durasi_recovery": 371,
                    "max_durasi_recovery": 1486,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 163101,
                    "nama_posko": "POSKO ULP MANGGAR",
                    "id_regu": 27042,
                    "kode_regu": "YANTEK 1",
                    "nama_regu": "YANTEK 1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672654915,
                    "avg_durasi_response": 557551638.3333334,
                    "min_durasi_response": 804,
                    "max_durasi_response": 1672652813,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1144,
                    "avg_durasi_recovery": 381.3333333333333,
                    "min_durasi_recovery": 341,
                    "max_durasi_recovery": 453,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "id_regu": 44,
                    "kode_regu": "MEDAN KOTA",
                    "nama_regu": "MEDAN KOTA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3144,
                    "avg_durasi_response": 1572,
                    "min_durasi_response": 1196,
                    "max_durasi_response": 1948,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2005,
                    "avg_durasi_recovery": 1002.5,
                    "min_durasi_recovery": 64,
                    "max_durasi_recovery": 1941,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514066,
                    "nama_posko": "POSKO ULP PARE",
                    "id_regu": 17212,
                    "kode_regu": "PARE ULC",
                    "nama_regu": "PARE ULC",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22734,
                    "avg_durasi_response": 1420.875,
                    "min_durasi_response": 512,
                    "max_durasi_response": 2463,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 52156,
                    "avg_durasi_recovery": 3259.75,
                    "min_durasi_recovery": 399,
                    "max_durasi_recovery": 14925,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534681,
                    "nama_posko": "POSKO ULP KOSAMBI",
                    "id_regu": 18771,
                    "kode_regu": "KOSAMBI53",
                    "nama_regu": "KOSAMBI53",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5590,
                    "avg_durasi_response": 931.6666666666666,
                    "min_durasi_response": 715,
                    "max_durasi_response": 1458,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5757,
                    "avg_durasi_recovery": 959.5,
                    "min_durasi_recovery": 532,
                    "max_durasi_recovery": 1715,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172001,
                    "nama_posko": "POSKO ULP METRO",
                    "id_regu": 24116,
                    "kode_regu": "KOTA.10",
                    "nama_regu": "KOTA.10",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26700,
                    "avg_durasi_response": 1780,
                    "min_durasi_response": 805,
                    "max_durasi_response": 4440,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18687,
                    "avg_durasi_recovery": 1245.8,
                    "min_durasi_recovery": 692,
                    "max_durasi_recovery": 2294,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 211001,
                    "nama_posko": "POSKO ULP KOTA",
                    "id_regu": 34262,
                    "kode_regu": "A LIMBUNG",
                    "nama_regu": "A LIMBUNG",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672689775,
                    "avg_durasi_response": 104543110.9375,
                    "min_durasi_response": 681,
                    "max_durasi_response": 1672669427,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36535960,
                    "avg_durasi_recovery": 2283497.5,
                    "min_durasi_recovery": 267,
                    "max_durasi_recovery": 36521685,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 131121,
                    "nama_posko": "POSKO ULP KURANJI",
                    "id_regu": 19801,
                    "kode_regu": "KURANJI01",
                    "nama_regu": "KURANJI01",
                    "total": 25,
                    "total_selesai": 25,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 34676,
                    "avg_durasi_response": 1387.04,
                    "min_durasi_response": 979,
                    "max_durasi_response": 3048,
                    "total_dibawah_sla_response": 25,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 328704069,
                    "avg_durasi_recovery": 13148162.76,
                    "min_durasi_recovery": 739,
                    "max_durasi_recovery": 36556133,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 520581,
                    "nama_posko": "POSKO ULP SRAGEN",
                    "id_regu": 28737,
                    "kode_regu": "SKA 58 URC2 kota",
                    "nama_regu": "SKA 58 URC2 kota",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5540,
                    "avg_durasi_response": 923.3333333333334,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1421,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36511972,
                    "avg_durasi_recovery": 6085328.666666667,
                    "min_durasi_recovery": 877,
                    "max_durasi_recovery": 36506731,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 514546,
                    "nama_posko": "POSKO ULP NGORO",
                    "id_regu": 17100,
                    "kode_regu": "JOMBG.MS2",
                    "nama_regu": "JOMBG.MS2",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672674571,
                    "avg_durasi_response": 167267457.1,
                    "min_durasi_response": 45,
                    "max_durasi_response": 1672669387,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 30671,
                    "avg_durasi_recovery": 3067.1,
                    "min_durasi_recovery": 248,
                    "max_durasi_recovery": 12223,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538611,
                    "nama_posko": "POSKO ULP CITEUREUP",
                    "id_regu": 19268,
                    "kode_regu": "CITEUREUP5.1",
                    "nama_regu": "CITEUREUP5.1",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20519,
                    "avg_durasi_response": 1865.3636363636363,
                    "min_durasi_response": 996,
                    "max_durasi_response": 2832,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36544978,
                    "avg_durasi_recovery": 3322270.727272727,
                    "min_durasi_recovery": 745,
                    "max_durasi_recovery": 36531294,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 536611,
                    "nama_posko": "POSKO ULP CIANJUR KOTA",
                    "id_regu": 19197,
                    "kode_regu": "KOTA.52",
                    "nama_regu": "KOTA.52",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706194,
                    "avg_durasi_response": 69696091.41666667,
                    "min_durasi_response": 632,
                    "max_durasi_response": 1672684452,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 22072,
                    "avg_durasi_recovery": 919.6666666666666,
                    "min_durasi_recovery": 331,
                    "max_durasi_recovery": 4439,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 120033,
                    "nama_posko": "POSKO ULP MEDAN SELATAN",
                    "id_regu": 17511,
                    "kode_regu": "MOBILE SELATAN 5",
                    "nama_regu": "MOBILE SELATAN 5",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 39848,
                    "avg_durasi_response": 1475.851851851852,
                    "min_durasi_response": 356,
                    "max_durasi_response": 2597,
                    "total_dibawah_sla_response": 27,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36558486,
                    "avg_durasi_recovery": 1354018,
                    "min_durasi_recovery": 71,
                    "max_durasi_recovery": 36533509,
                    "total_dibawah_sla_recovery": 26,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 514603,
                    "nama_posko": "POSKO ULP NGANJUK",
                    "id_regu": 0,
                    "kode_regu": "",
                    "nama_regu": "",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9780,
                    "avg_durasi_response": 1956,
                    "min_durasi_response": 1016,
                    "max_durasi_response": 2874,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5829,
                    "avg_durasi_recovery": 1165.8,
                    "min_durasi_recovery": 871,
                    "max_durasi_recovery": 1349,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435001,
                    "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "id_regu": 27437,
                    "kode_regu": "LELA",
                    "nama_regu": "LELA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6252,
                    "avg_durasi_response": 1563,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1732,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5361,
                    "avg_durasi_recovery": 1340.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1967,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523051,
                    "nama_posko": "POSKO ULP KENDAL",
                    "id_regu": 18318,
                    "kode_regu": "52305C",
                    "nama_regu": "52305C",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46284,
                    "avg_durasi_response": 3306,
                    "min_durasi_response": 1922,
                    "max_durasi_response": 6573,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36525665,
                    "avg_durasi_recovery": 2608976.0714285714,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 36510451,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 535711,
                    "nama_posko": "POSKO ULP UJUNGBERUNG",
                    "id_regu": 33322,
                    "kode_regu": "CILEUNYI 51",
                    "nama_regu": "CILEUNYI 51",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13084,
                    "avg_durasi_response": 2180.6666666666665,
                    "min_durasi_response": 582,
                    "max_durasi_response": 3877,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5294,
                    "avg_durasi_recovery": 882.3333333333334,
                    "min_durasi_recovery": 690,
                    "max_durasi_recovery": 1088,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523521,
                    "nama_posko": "POSKO ULP AMBARAWA",
                    "id_regu": 10810,
                    "kode_regu": "LAGA521",
                    "nama_regu": "LAGA521",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6333,
                    "avg_durasi_response": 1583.25,
                    "min_durasi_response": 1138,
                    "max_durasi_response": 1886,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 46620,
                    "avg_durasi_recovery": 11655,
                    "min_durasi_recovery": 958,
                    "max_durasi_recovery": 30943,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 551401,
                    "nama_posko": "POSKO ULP SANUR",
                    "id_regu": 23596,
                    "kode_regu": "SANUR_281",
                    "nama_regu": "SANUR_281",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 132458,
                    "avg_durasi_response": 4730.642857142857,
                    "min_durasi_response": 1117,
                    "max_durasi_response": 8512,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 757991,
                    "avg_durasi_recovery": 27071.10714285714,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 107926,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 312801,
                    "nama_posko": "POSKO ULP TENTENA",
                    "id_regu": 30789,
                    "kode_regu": "PENDOLO101",
                    "nama_regu": "PENDOLO101",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5416,
                    "avg_durasi_response": 902.6666666666666,
                    "min_durasi_response": 543,
                    "max_durasi_response": 1076,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8879,
                    "avg_durasi_recovery": 1479.8333333333333,
                    "min_durasi_recovery": 584,
                    "max_durasi_recovery": 2078,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172801,
                    "nama_posko": "POSKO ULP SUKADANA (LAMPUNG)",
                    "id_regu": 23757,
                    "kode_regu": "SUKADANA",
                    "nama_regu": "SUKADANA",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17572,
                    "avg_durasi_response": 1952.4444444444443,
                    "min_durasi_response": 1431,
                    "max_durasi_response": 2760,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12409,
                    "avg_durasi_recovery": 1378.7777777777778,
                    "min_durasi_recovery": 741,
                    "max_durasi_recovery": 1977,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526541,
                    "nama_posko": "POSKO ULP JATISRONO",
                    "id_regu": 18976,
                    "kode_regu": "5113 NGADIROJO",
                    "nama_regu": "5113 NGADIROJO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2152,
                    "avg_durasi_response": 2152,
                    "min_durasi_response": 2152,
                    "max_durasi_response": 2152,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1916,
                    "avg_durasi_recovery": 1916,
                    "min_durasi_recovery": 1916,
                    "max_durasi_recovery": 1916,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323601,
                    "nama_posko": "POSKO ULP UNAAHA",
                    "id_regu": 22052,
                    "kode_regu": "YANGU UNAAHA",
                    "nama_regu": "YANGU UNAAHA",
                    "total": 29,
                    "total_selesai": 29,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 44762,
                    "avg_durasi_response": 1543.5172413793102,
                    "min_durasi_response": 885,
                    "max_durasi_response": 2793,
                    "total_dibawah_sla_response": 29,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73044454,
                    "avg_durasi_recovery": 2518774.275862069,
                    "min_durasi_recovery": 269,
                    "max_durasi_recovery": 36534226,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 324201,
                    "nama_posko": "POSKO ULP KARIANGO",
                    "id_regu": 6560,
                    "kode_regu": "KARIANGO1",
                    "nama_regu": "KARIANGO1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 961,
                    "avg_durasi_response": 961,
                    "min_durasi_response": 961,
                    "max_durasi_response": 961,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 884,
                    "avg_durasi_recovery": 884,
                    "min_durasi_recovery": 884,
                    "max_durasi_recovery": 884,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327701,
                    "nama_posko": "POSKO ULP TANETE",
                    "id_regu": 22316,
                    "kode_regu": "KKTNT1",
                    "nama_regu": "KKTNT1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1038,
                    "avg_durasi_response": 1038,
                    "min_durasi_response": 1038,
                    "max_durasi_response": 1038,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 297,
                    "avg_durasi_recovery": 297,
                    "min_durasi_recovery": 297,
                    "max_durasi_recovery": 297,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231561,
                    "nama_posko": "POSKO ULP SAMARINDA ULU",
                    "id_regu": 33723,
                    "kode_regu": "KOTA 8.2",
                    "nama_regu": "KOTA 8.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672691211,
                    "avg_durasi_response": 1672691211,
                    "min_durasi_response": 1672691211,
                    "max_durasi_response": 1672691211,
                    "total_dibawah_sla_response": 0,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36496476,
                    "avg_durasi_recovery": 36496476,
                    "min_durasi_recovery": 36496476,
                    "max_durasi_recovery": 36496476,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "id_regu": 18878,
                    "kode_regu": "CILAWU 5.2",
                    "nama_regu": "CILAWU 5.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672691345,
                    "avg_durasi_response": 238955906.42857143,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2825,
                    "avg_durasi_recovery": 403.57142857142856,
                    "min_durasi_recovery": 253,
                    "max_durasi_recovery": 564,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 232001,
                    "nama_posko": "POSKO ULP BALIKPAPAN SELATAN",
                    "id_regu": 37796,
                    "kode_regu": "DGA 4",
                    "nama_regu": "DGA 4",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24883,
                    "avg_durasi_response": 2262.090909090909,
                    "min_durasi_response": 1341,
                    "max_durasi_response": 4393,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36536692,
                    "avg_durasi_recovery": 3321517.4545454546,
                    "min_durasi_recovery": 496,
                    "max_durasi_recovery": 36526765,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 311901,
                    "nama_posko": "POSKO ULP PANIKI",
                    "id_regu": 29257,
                    "kode_regu": "Paniki10.1",
                    "nama_regu": "Paniki10.1",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 34766,
                    "avg_durasi_response": 1655.5238095238096,
                    "min_durasi_response": 1061,
                    "max_durasi_response": 3086,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36553869,
                    "avg_durasi_recovery": 1740660.4285714286,
                    "min_durasi_recovery": 360,
                    "max_durasi_recovery": 36533280,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 134531,
                    "nama_posko": "POSKO ULP LIMA PULUH KOTA",
                    "id_regu": 21744,
                    "kode_regu": "PANGKALAN",
                    "nama_regu": "PANGKALAN",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8594,
                    "avg_durasi_response": 1718.8,
                    "min_durasi_response": 955,
                    "max_durasi_response": 2103,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5331,
                    "avg_durasi_recovery": 1066.2,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 1491,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "id_regu": 18878,
                    "kode_regu": "CILAWU 5.2",
                    "nama_regu": "CILAWU 5.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672691345,
                    "avg_durasi_response": 238955906.42857143,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2825,
                    "avg_durasi_recovery": 403.57142857142856,
                    "min_durasi_recovery": 253,
                    "max_durasi_recovery": 564,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526521,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATENG )",
                    "id_regu": 18950,
                    "kode_regu": "531",
                    "nama_regu": "531",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23680,
                    "avg_durasi_response": 1691.4285714285713,
                    "min_durasi_response": 1002,
                    "max_durasi_response": 2745,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 13384,
                    "avg_durasi_recovery": 956,
                    "min_durasi_recovery": 367,
                    "max_durasi_recovery": 1992,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521551,
                    "nama_posko": "POSKO ULP TEMANGGUNG",
                    "id_regu": 18336,
                    "kode_regu": "MGL.TEMANGGUNG",
                    "nama_regu": "MGL.TEMANGGUNG",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6740,
                    "avg_durasi_response": 1348,
                    "min_durasi_response": 1282,
                    "max_durasi_response": 1401,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4254,
                    "avg_durasi_recovery": 850.8,
                    "min_durasi_recovery": 606,
                    "max_durasi_recovery": 933,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523511,
                    "nama_posko": "POSKO ULP SALATIGA KOTA",
                    "id_regu": 27756,
                    "kode_regu": "LAGA513B",
                    "nama_regu": "LAGA513B",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7809,
                    "avg_durasi_response": 1561.8,
                    "min_durasi_response": 1392,
                    "max_durasi_response": 1718,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 765183,
                    "avg_durasi_recovery": 153036.6,
                    "min_durasi_recovery": 834,
                    "max_durasi_recovery": 756241,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 311701,
                    "nama_posko": "POSKO ULP AMURANG",
                    "id_regu": 32697,
                    "kode_regu": "TATELI 10.2",
                    "nama_regu": "TATELI 10.2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3647,
                    "avg_durasi_response": 1823.5,
                    "min_durasi_response": 1505,
                    "max_durasi_response": 2142,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1181,
                    "avg_durasi_recovery": 590.5,
                    "min_durasi_recovery": 447,
                    "max_durasi_recovery": 734,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543801,
                    "nama_posko": "POSKO BINTARO",
                    "id_regu": 15097,
                    "kode_regu": "ULC CILEDUG3",
                    "nama_regu": "ULC CILEDUG3",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18730,
                    "avg_durasi_response": 4682.5,
                    "min_durasi_response": 2508,
                    "max_durasi_response": 9463,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73097406,
                    "avg_durasi_recovery": 18274351.5,
                    "min_durasi_recovery": 806,
                    "max_durasi_recovery": 36549625,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 537321,
                    "nama_posko": "POSKO ULP BABELAN",
                    "id_regu": 17957,
                    "kode_regu": "BUNGIN 52",
                    "nama_regu": "BUNGIN 52",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10407,
                    "avg_durasi_response": 1300.875,
                    "min_durasi_response": 1018,
                    "max_durasi_response": 1597,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18244,
                    "avg_durasi_recovery": 2280.5,
                    "min_durasi_recovery": 134,
                    "max_durasi_recovery": 10033,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534111,
                    "nama_posko": "POSKO ULP PAMANUKAN",
                    "id_regu": 19652,
                    "kode_regu": "SUKAMANDI 51",
                    "nama_regu": "SUKAMANDI 51",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706465,
                    "avg_durasi_response": 278784410.8333333,
                    "min_durasi_response": 593,
                    "max_durasi_response": 1672701878,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5009,
                    "avg_durasi_recovery": 834.8333333333334,
                    "min_durasi_recovery": 467,
                    "max_durasi_recovery": 1095,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "id_regu": 17104,
                    "kode_regu": "SARI 13",
                    "nama_regu": "SARI 13",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672646790,
                    "avg_durasi_response": 238949541.42857143,
                    "min_durasi_response": 525,
                    "max_durasi_response": 1672641655,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 18439,
                    "avg_durasi_recovery": 2634.1428571428573,
                    "min_durasi_recovery": 220,
                    "max_durasi_recovery": 8095,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520011,
                    "nama_posko": "POSKO ULP KUDUS KOTA",
                    "id_regu": 18377,
                    "kode_regu": "52001.KUDUSKOTA511",
                    "nama_regu": "52001.KUDUSKOTA511",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 57259,
                    "avg_durasi_response": 5205.363636363636,
                    "min_durasi_response": 1837,
                    "max_durasi_response": 8932,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73036975,
                    "avg_durasi_recovery": 6639725,
                    "min_durasi_recovery": 113,
                    "max_durasi_recovery": 36545368,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 513088,
                    "nama_posko": "POSKO ULP DAMPIT",
                    "id_regu": 17177,
                    "kode_regu": "DMPIT.ULC1",
                    "nama_regu": "DMPIT.ULC1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15297,
                    "avg_durasi_response": 1274.75,
                    "min_durasi_response": 808,
                    "max_durasi_response": 1800,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5428,
                    "avg_durasi_recovery": 452.3333333333333,
                    "min_durasi_recovery": 168,
                    "max_durasi_recovery": 929,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321111,
                    "nama_posko": "POSKO ULP PANAKKUKANG",
                    "id_regu": 18739,
                    "kode_regu": "P MOTOR 1",
                    "nama_regu": "P MOTOR 1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24066,
                    "avg_durasi_response": 2005.5,
                    "min_durasi_response": 1374,
                    "max_durasi_response": 3026,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36530136,
                    "avg_durasi_recovery": 3044178,
                    "min_durasi_recovery": 680,
                    "max_durasi_recovery": 36515526,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 225201,
                    "nama_posko": "POSKO ULP BUNTOK",
                    "id_regu": 30681,
                    "kode_regu": "PLANTAU.11",
                    "nama_regu": "PLANTAU.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2860,
                    "avg_durasi_response": 1430,
                    "min_durasi_response": 1328,
                    "max_durasi_response": 1532,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1463,
                    "avg_durasi_recovery": 731.5,
                    "min_durasi_recovery": 297,
                    "max_durasi_recovery": 1166,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172101,
                    "nama_posko": "POSKO ULP SRIBAWONO",
                    "id_regu": 25617,
                    "kode_regu": "TRIDATU",
                    "nama_regu": "TRIDATU",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7291,
                    "avg_durasi_response": 1822.75,
                    "min_durasi_response": 1277,
                    "max_durasi_response": 2768,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6537,
                    "avg_durasi_recovery": 1634.25,
                    "min_durasi_recovery": 757,
                    "max_durasi_recovery": 2026,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133361,
                    "nama_posko": "POSKO ULP SITIUNG",
                    "id_regu": 21811,
                    "kode_regu": "SUNGAITAMBANG",
                    "nama_regu": "SUNGAITAMBANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2145,
                    "avg_durasi_response": 1072.5,
                    "min_durasi_response": 1070,
                    "max_durasi_response": 1075,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2304,
                    "avg_durasi_recovery": 1152,
                    "min_durasi_recovery": 922,
                    "max_durasi_recovery": 1382,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443201,
                    "nama_posko": "POSKO ULP DOMPU",
                    "id_regu": 24499,
                    "kode_regu": "GAHU",
                    "nama_regu": "GAHU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4954,
                    "avg_durasi_response": 2477,
                    "min_durasi_response": 1527,
                    "max_durasi_response": 3427,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2258,
                    "avg_durasi_recovery": 1129,
                    "min_durasi_recovery": 482,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561401,
                    "nama_posko": "POSKO ULP CIKANDE",
                    "id_regu": 16307,
                    "kode_regu": "PONTANG 5.1",
                    "nama_regu": "PONTANG 5.1",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15164,
                    "avg_durasi_response": 1378.5454545454545,
                    "min_durasi_response": 898,
                    "max_durasi_response": 1886,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9363,
                    "avg_durasi_recovery": 851.1818181818181,
                    "min_durasi_recovery": 291,
                    "max_durasi_recovery": 1825,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112271,
                    "nama_posko": "POSKO ULP SAMALANGA",
                    "id_regu": 18029,
                    "kode_regu": "SAMALANGA 10.1",
                    "nama_regu": "SAMALANGA 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2199,
                    "avg_durasi_response": 549.75,
                    "min_durasi_response": 481,
                    "max_durasi_response": 608,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2647,
                    "avg_durasi_recovery": 661.75,
                    "min_durasi_recovery": 594,
                    "max_durasi_recovery": 726,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224201,
                    "nama_posko": "POSKO ULP KASONGAN",
                    "id_regu": 21114,
                    "kode_regu": "KASONGAN 11.1",
                    "nama_regu": "KASONGAN 11.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1080,
                    "avg_durasi_response": 1080,
                    "min_durasi_response": 1080,
                    "max_durasi_response": 1080,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 757,
                    "avg_durasi_recovery": 757,
                    "min_durasi_recovery": 757,
                    "max_durasi_recovery": 757,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516534,
                    "nama_posko": "POSKO ULP BONDOWOSO",
                    "id_regu": 17326,
                    "kode_regu": "BDWS.ULC9",
                    "nama_regu": "BDWS.ULC9",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4200,
                    "avg_durasi_response": 1400,
                    "min_durasi_response": 632,
                    "max_durasi_response": 2044,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2510,
                    "avg_durasi_recovery": 836.6666666666666,
                    "min_durasi_recovery": 725,
                    "max_durasi_recovery": 1048,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538721,
                    "nama_posko": "POSKO ULP CIBINONG",
                    "id_regu": 18836,
                    "kode_regu": "CIBINONG 52",
                    "nama_regu": "CIBINONG 52",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22863,
                    "avg_durasi_response": 2540.3333333333335,
                    "min_durasi_response": 1797,
                    "max_durasi_response": 4015,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36524625,
                    "avg_durasi_recovery": 4058291.6666666665,
                    "min_durasi_recovery": 522,
                    "max_durasi_recovery": 36515756,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 182101,
                    "nama_posko": "POSKO ULP DURI",
                    "id_regu": 24476,
                    "kode_regu": "BELUTU2",
                    "nama_regu": "BELUTU2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345298668,
                    "avg_durasi_response": 278774889,
                    "min_durasi_response": 324,
                    "max_durasi_response": 1672647737,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 5779,
                    "avg_durasi_recovery": 481.5833333333333,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1293,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443101,
                    "nama_posko": "POSKO ULP SAPE",
                    "id_regu": 34662,
                    "kode_regu": "44310.GAWA",
                    "nama_regu": "44310.GAWA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2810,
                    "avg_durasi_response": 1405,
                    "min_durasi_response": 1255,
                    "max_durasi_response": 1555,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2249,
                    "avg_durasi_recovery": 1124.5,
                    "min_durasi_recovery": 1058,
                    "max_durasi_recovery": 1191,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511401,
                    "nama_posko": "POSKO ULP DARMO PERMAI",
                    "id_regu": 16983,
                    "kode_regu": "PERMAI 14",
                    "nama_regu": "PERMAI 14",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11526,
                    "avg_durasi_response": 1921,
                    "min_durasi_response": 1506,
                    "max_durasi_response": 2634,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8749,
                    "avg_durasi_recovery": 1458.1666666666667,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 2515,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516044,
                    "nama_posko": "POSKO ULP RAMBI PUJI",
                    "id_regu": 17366,
                    "kode_regu": "RMBPJI.MS1",
                    "nama_regu": "RMBPJI.MS1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672670320,
                    "avg_durasi_response": 167267032,
                    "min_durasi_response": 1010,
                    "max_durasi_response": 1672657070,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10290,
                    "avg_durasi_recovery": 1029,
                    "min_durasi_recovery": 393,
                    "max_durasi_recovery": 3921,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149201,
                    "nama_posko": "POSKO ULP PRABUMULIH",
                    "id_regu": 27079,
                    "kode_regu": "KAJA GELUMBANG",
                    "nama_regu": "KAJA GELUMBANG",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3252,
                    "avg_durasi_response": 1626,
                    "min_durasi_response": 1114,
                    "max_durasi_response": 2138,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3963,
                    "avg_durasi_recovery": 1981.5,
                    "min_durasi_recovery": 1130,
                    "max_durasi_recovery": 2833,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 146801,
                    "nama_posko": "POSKO ULP MUKOMUKO",
                    "id_regu": 29580,
                    "kode_regu": "RG KJ PENARIK",
                    "nama_regu": "RG KJ PENARIK",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2868,
                    "avg_durasi_response": 1434,
                    "min_durasi_response": 648,
                    "max_durasi_response": 2220,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1855,
                    "avg_durasi_recovery": 927.5,
                    "min_durasi_recovery": 896,
                    "max_durasi_recovery": 959,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520021,
                    "nama_posko": "POSKO ULP JEPARA",
                    "id_regu": 18386,
                    "kode_regu": "52002.JEPARA521",
                    "nama_regu": "52002.JEPARA521",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48225,
                    "avg_durasi_response": 3014.0625,
                    "min_durasi_response": 1175,
                    "max_durasi_response": 5121,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109563774,
                    "avg_durasi_recovery": 6847735.875,
                    "min_durasi_recovery": 369,
                    "max_durasi_recovery": 36520892,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 511021,
                    "nama_posko": "POSKO ULP PLOSO SBU",
                    "id_regu": 16908,
                    "kode_regu": "PLSOSBU.13",
                    "nama_regu": "PLSOSBU.13",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5978,
                    "avg_durasi_response": 1494.5,
                    "min_durasi_response": 1228,
                    "max_durasi_response": 1843,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2656,
                    "avg_durasi_recovery": 664,
                    "min_durasi_recovery": 572,
                    "max_durasi_recovery": 888,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515043,
                    "nama_posko": "POSKO ULP NGAWI",
                    "id_regu": 17064,
                    "kode_regu": "NGAWI14 (BARAT)",
                    "nama_regu": "NGAWI14 (BARAT)",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10385,
                    "avg_durasi_response": 1038.5,
                    "min_durasi_response": 574,
                    "max_durasi_response": 1529,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 103929,
                    "avg_durasi_recovery": 10392.9,
                    "min_durasi_recovery": 123,
                    "max_durasi_recovery": 24252,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 149001,
                    "nama_posko": "POSKO ULP INDERALAYA",
                    "id_regu": 27102,
                    "kode_regu": "KAJA SUNGAI LEBUNG",
                    "nama_regu": "KAJA SUNGAI LEBUNG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1556,
                    "avg_durasi_response": 1556,
                    "min_durasi_response": 1556,
                    "max_durasi_response": 1556,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 477,
                    "avg_durasi_recovery": 477,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 477,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520591,
                    "nama_posko": "POSKO ULP SUMBERLAWANG",
                    "id_regu": 18985,
                    "kode_regu": "SKA SBL YANDAL 1",
                    "nama_regu": "SKA SBL YANDAL 1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3404,
                    "avg_durasi_response": 851,
                    "min_durasi_response": 684,
                    "max_durasi_response": 949,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522618,
                    "avg_durasi_recovery": 9130654.5,
                    "min_durasi_recovery": 1572,
                    "max_durasi_recovery": 36516663,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 543801,
                    "nama_posko": "POSKO BINTARO",
                    "id_regu": 15097,
                    "kode_regu": "ULC CILEDUG3",
                    "nama_regu": "ULC CILEDUG3",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18730,
                    "avg_durasi_response": 4682.5,
                    "min_durasi_response": 2508,
                    "max_durasi_response": 9463,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73097406,
                    "avg_durasi_recovery": 18274351.5,
                    "min_durasi_recovery": 806,
                    "max_durasi_recovery": 36549625,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 234201,
                    "nama_posko": "POSKO ULP SANGATTA",
                    "id_regu": 35087,
                    "kode_regu": "SANGKULIRANG.1",
                    "nama_regu": "SANGKULIRANG.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1668,
                    "avg_durasi_response": 1668,
                    "min_durasi_response": 1668,
                    "max_durasi_response": 1668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 638,
                    "avg_durasi_recovery": 638,
                    "min_durasi_recovery": 638,
                    "max_durasi_recovery": 638,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523011,
                    "nama_posko": "POSKO ULP SEMARANG TENGAH",
                    "id_regu": 33196,
                    "kode_regu": "52301H",
                    "nama_regu": "52301H",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672732733,
                    "avg_durasi_response": 139394394.41666666,
                    "min_durasi_response": 2373,
                    "max_durasi_response": 1672657238,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10175,
                    "avg_durasi_recovery": 847.9166666666666,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 2290,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435001,
                    "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "id_regu": 27437,
                    "kode_regu": "LELA",
                    "nama_regu": "LELA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6252,
                    "avg_durasi_response": 1563,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1732,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5361,
                    "avg_durasi_recovery": 1340.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1967,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181901,
                    "nama_posko": "POSKO ULP BANGKINANG",
                    "id_regu": 19616,
                    "kode_regu": "Posko1",
                    "nama_regu": "Posko1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22598,
                    "avg_durasi_response": 3228.285714285714,
                    "min_durasi_response": 678,
                    "max_durasi_response": 6902,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9240,
                    "avg_durasi_recovery": 1320,
                    "min_durasi_recovery": 655,
                    "max_durasi_recovery": 3592,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171801,
                    "nama_posko": "POSKO ULP TELUK BETUNG (GH GARUNTANG)",
                    "id_regu": 26436,
                    "kode_regu": "YANDAL524",
                    "nama_regu": "YANDAL524",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672688592,
                    "avg_durasi_response": 104543037,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1672660765,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36540834,
                    "avg_durasi_recovery": 2283802.125,
                    "min_durasi_recovery": 488,
                    "max_durasi_recovery": 36523359,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 514109,
                    "nama_posko": "POSKO ULP NGADILUWIH",
                    "id_regu": 17242,
                    "kode_regu": "SRGAT.ULC9",
                    "nama_regu": "SRGAT.ULC9",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1969,
                    "avg_durasi_response": 492.25,
                    "min_durasi_response": 159,
                    "max_durasi_response": 902,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 514,
                    "avg_durasi_recovery": 128.5,
                    "min_durasi_recovery": 18,
                    "max_durasi_recovery": 187,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535631,
                    "nama_posko": "POSKO ULP BANDUNG TIMUR",
                    "id_regu": 32458,
                    "kode_regu": "BDG TIMUR 52",
                    "nama_regu": "BDG TIMUR 52",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21913,
                    "avg_durasi_response": 1565.2142857142858,
                    "min_durasi_response": 497,
                    "max_durasi_response": 3152,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 16417,
                    "avg_durasi_recovery": 1172.642857142857,
                    "min_durasi_recovery": 686,
                    "max_durasi_recovery": 1750,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535331,
                    "nama_posko": "POSKO ULP RANCAEKEK",
                    "id_regu": 18866,
                    "kode_regu": "RANCAEKEK 51",
                    "nama_regu": "RANCAEKEK 51",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18809,
                    "avg_durasi_response": 854.9545454545455,
                    "min_durasi_response": 511,
                    "max_durasi_response": 1159,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17677,
                    "avg_durasi_recovery": 803.5,
                    "min_durasi_recovery": 184,
                    "max_durasi_recovery": 8516,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441201,
                    "nama_posko": "POSKO ULP SELONG",
                    "id_regu": 23139,
                    "kode_regu": "UP.MASBAGIK",
                    "nama_regu": "UP.MASBAGIK",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27146,
                    "avg_durasi_response": 2714.6,
                    "min_durasi_response": 1747,
                    "max_durasi_response": 4525,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11159,
                    "avg_durasi_recovery": 1115.9,
                    "min_durasi_recovery": 297,
                    "max_durasi_recovery": 2256,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511633,
                    "nama_posko": "POSKO ULP MENGANTI",
                    "id_regu": 17001,
                    "kode_regu": "MGNTI 15",
                    "nama_regu": "MGNTI 15",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1716,
                    "avg_durasi_response": 858,
                    "min_durasi_response": 737,
                    "max_durasi_response": 979,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1569,
                    "avg_durasi_recovery": 784.5,
                    "min_durasi_recovery": 454,
                    "max_durasi_recovery": 1115,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173701,
                    "nama_posko": "POSKO ULP BLAMBANGAN UMPU",
                    "id_regu": 24045,
                    "kode_regu": "PISANGBARU",
                    "nama_regu": "PISANGBARU",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6952,
                    "avg_durasi_response": 3476,
                    "min_durasi_response": 3215,
                    "max_durasi_response": 3737,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1623,
                    "avg_durasi_recovery": 811.5,
                    "min_durasi_recovery": 798,
                    "max_durasi_recovery": 825,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "id_regu": 29770,
                    "kode_regu": "OESAO KJ PARITI",
                    "nama_regu": "OESAO KJ PARITI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11180,
                    "avg_durasi_response": 1597.142857142857,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2084,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8470,
                    "avg_durasi_recovery": 1210,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 1803,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514592,
                    "nama_posko": "POSKO ULP WARUJAYENG",
                    "id_regu": 17087,
                    "kode_regu": "WARU.ULC1",
                    "nama_regu": "WARU.ULC1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3349,
                    "avg_durasi_response": 1116.3333333333333,
                    "min_durasi_response": 996,
                    "max_durasi_response": 1193,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18700,
                    "avg_durasi_recovery": 6233.333333333333,
                    "min_durasi_recovery": 3894,
                    "max_durasi_recovery": 8008,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538731,
                    "nama_posko": "POSKO ULP SAWANGAN",
                    "id_regu": 18840,
                    "kode_regu": "PARUNG",
                    "nama_regu": "PARUNG",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42106,
                    "avg_durasi_response": 2339.222222222222,
                    "min_durasi_response": 1274,
                    "max_durasi_response": 4899,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21060,
                    "avg_durasi_recovery": 1170,
                    "min_durasi_recovery": 513,
                    "max_durasi_recovery": 2685,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535851,
                    "nama_posko": "POSKO ULP PADALARANG",
                    "id_regu": 19313,
                    "kode_regu": "CIPEUNDEUY5.1",
                    "nama_regu": "CIPEUNDEUY5.1",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19911,
                    "avg_durasi_response": 1327.4,
                    "min_durasi_response": 975,
                    "max_durasi_response": 2024,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12555,
                    "avg_durasi_recovery": 837,
                    "min_durasi_recovery": 203,
                    "max_durasi_recovery": 2495,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522011,
                    "nama_posko": "POSKO ULP PURWOKERTO KOTA",
                    "id_regu": 28257,
                    "kode_regu": "52201.URC2",
                    "nama_regu": "52201.URC2",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18125,
                    "avg_durasi_response": 1394.2307692307693,
                    "min_durasi_response": 802,
                    "max_durasi_response": 2146,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 19394,
                    "avg_durasi_recovery": 1491.8461538461538,
                    "min_durasi_recovery": 437,
                    "max_durasi_recovery": 2183,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513134,
                    "nama_posko": "POSKO ULP MALANG KOTA",
                    "id_regu": 17201,
                    "kode_regu": "MLGKT.MS1",
                    "nama_regu": "MLGKT.MS1",
                    "total": 32,
                    "total_selesai": 32,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345369041,
                    "avg_durasi_response": 104542782.53125,
                    "min_durasi_response": 294,
                    "max_durasi_response": 1672683584,
                    "total_dibawah_sla_response": 30,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 13162,
                    "avg_durasi_recovery": 411.3125,
                    "min_durasi_recovery": 114,
                    "max_durasi_recovery": 1308,
                    "total_dibawah_sla_recovery": 32,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532611,
                    "nama_posko": "POSKO ULP SINGAPARNA",
                    "id_regu": 19356,
                    "kode_regu": "SALAWU 5.1",
                    "nama_regu": "SALAWU 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5586,
                    "avg_durasi_response": 798,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1039,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6373,
                    "avg_durasi_recovery": 910.4285714285714,
                    "min_durasi_recovery": 503,
                    "max_durasi_recovery": 2706,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133371,
                    "nama_posko": "POSKO ULP SINGKARAK",
                    "id_regu": 21813,
                    "kode_regu": "SINGKARAK",
                    "nama_regu": "SINGKARAK",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3921,
                    "avg_durasi_response": 980.25,
                    "min_durasi_response": 578,
                    "max_durasi_response": 2128,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10990,
                    "avg_durasi_recovery": 2747.5,
                    "min_durasi_recovery": 655,
                    "max_durasi_recovery": 5511,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513563,
                    "nama_posko": "POSKO ULP PROBOLINGGO",
                    "id_regu": 17223,
                    "kode_regu": "PROBO.MS12",
                    "nama_regu": "PROBO.MS12",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686514,
                    "avg_durasi_response": 238955216.2857143,
                    "min_durasi_response": 670,
                    "max_durasi_response": 1672680386,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36513809,
                    "avg_durasi_recovery": 5216258.428571428,
                    "min_durasi_recovery": 133,
                    "max_durasi_recovery": 36506646,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 121021,
                    "nama_posko": "POSKO ULP LIMA PULUH",
                    "id_regu": 26088,
                    "kode_regu": "LIMA PULIH",
                    "nama_regu": "LIMA PULIH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 589,
                    "avg_durasi_response": 589,
                    "min_durasi_response": 589,
                    "max_durasi_response": 589,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 860,
                    "avg_durasi_recovery": 860,
                    "min_durasi_recovery": 860,
                    "max_durasi_recovery": 860,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523011,
                    "nama_posko": "POSKO ULP SEMARANG TENGAH",
                    "id_regu": 33196,
                    "kode_regu": "52301H",
                    "nama_regu": "52301H",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672732733,
                    "avg_durasi_response": 139394394.41666666,
                    "min_durasi_response": 2373,
                    "max_durasi_response": 1672657238,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10175,
                    "avg_durasi_recovery": 847.9166666666666,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 2290,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522541,
                    "nama_posko": "POSKO ULP SLAWI",
                    "id_regu": 18219,
                    "kode_regu": "52254.A",
                    "nama_regu": "52254.A",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14717,
                    "avg_durasi_response": 1051.2142857142858,
                    "min_durasi_response": 765,
                    "max_durasi_response": 1726,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18645,
                    "avg_durasi_recovery": 1331.7857142857142,
                    "min_durasi_recovery": 431,
                    "max_durasi_recovery": 3403,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535811,
                    "nama_posko": "POSKO ULP CIMAHI KOTA",
                    "id_regu": 19976,
                    "kode_regu": "CMHKOT5.3",
                    "nama_regu": "CMHKOT5.3",
                    "total": 25,
                    "total_selesai": 25,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23699,
                    "avg_durasi_response": 947.96,
                    "min_durasi_response": 550,
                    "max_durasi_response": 1318,
                    "total_dibawah_sla_response": 25,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11882,
                    "avg_durasi_recovery": 475.28,
                    "min_durasi_recovery": 248,
                    "max_durasi_recovery": 771,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435001,
                    "nama_posko": "POSKO UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "id_regu": 27437,
                    "kode_regu": "LELA",
                    "nama_regu": "LELA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6252,
                    "avg_durasi_response": 1563,
                    "min_durasi_response": 1266,
                    "max_durasi_response": 1732,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5361,
                    "avg_durasi_recovery": 1340.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1967,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323401,
                    "nama_posko": "POSKO ULP BOMBANA",
                    "id_regu": 6554,
                    "kode_regu": "BOMBANA",
                    "nama_regu": "BOMBANA",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672716031,
                    "avg_durasi_response": 128670463.92307693,
                    "min_durasi_response": 1226,
                    "max_durasi_response": 1672686452,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 15575,
                    "avg_durasi_recovery": 1198.076923076923,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 3345,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323201,
                    "nama_posko": "POSKO ULP WUA WUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42389,
                    "avg_durasi_response": 1926.7727272727273,
                    "min_durasi_response": 410,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36568274,
                    "avg_durasi_recovery": 1662194.2727272727,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 36563897,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 312601,
                    "nama_posko": "POSKO ULP PARIGI",
                    "id_regu": 36818,
                    "kode_regu": "RIO PAKAVA 10.1",
                    "nama_regu": "RIO PAKAVA 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1022,
                    "avg_durasi_response": 1022,
                    "min_durasi_response": 1022,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1005,
                    "avg_durasi_recovery": 1005,
                    "min_durasi_recovery": 1005,
                    "max_durasi_recovery": 1005,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537021,
                    "nama_posko": "POSKO ULP CIBITUNG",
                    "id_regu": 31156,
                    "kode_regu": "KLJY.52",
                    "nama_regu": "KLJY.52",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26553,
                    "avg_durasi_response": 1264.4285714285713,
                    "min_durasi_response": 839,
                    "max_durasi_response": 2376,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 70718,
                    "avg_durasi_recovery": 3367.5238095238096,
                    "min_durasi_recovery": 338,
                    "max_durasi_recovery": 55087,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 232001,
                    "nama_posko": "POSKO ULP BALIKPAPAN SELATAN",
                    "id_regu": 37796,
                    "kode_regu": "DGA 4",
                    "nama_regu": "DGA 4",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24883,
                    "avg_durasi_response": 2262.090909090909,
                    "min_durasi_response": 1341,
                    "max_durasi_response": 4393,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36536692,
                    "avg_durasi_recovery": 3321517.4545454546,
                    "min_durasi_recovery": 496,
                    "max_durasi_recovery": 36526765,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 525511,
                    "nama_posko": "POSKO ULP DEMAK",
                    "id_regu": 18178,
                    "kode_regu": "URC DEMAK 1 ( B ) ",
                    "nama_regu": "URC DEMAK 1 ( B ) ",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672703606,
                    "avg_durasi_response": 98394329.76470588,
                    "min_durasi_response": 1438,
                    "max_durasi_response": 1672668731,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 13376,
                    "avg_durasi_recovery": 786.8235294117648,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 2287,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224501,
                    "nama_posko": "POSKO ULP PANGKALAN BUN",
                    "id_regu": 21117,
                    "kode_regu": "P. BUN URC (11.2)",
                    "nama_regu": "P. BUN URC (11.2)",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7275,
                    "avg_durasi_response": 1818.75,
                    "min_durasi_response": 1259,
                    "max_durasi_response": 2620,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3250,
                    "avg_durasi_recovery": 812.5,
                    "min_durasi_recovery": 247,
                    "max_durasi_recovery": 1647,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522021,
                    "nama_posko": "POSKO ULP BANYUMAS",
                    "id_regu": 24997,
                    "kode_regu": "52202.SOKARAJA",
                    "nama_regu": "52202.SOKARAJA",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16666,
                    "avg_durasi_response": 1666.6,
                    "min_durasi_response": 913,
                    "max_durasi_response": 2145,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14258,
                    "avg_durasi_recovery": 1425.8,
                    "min_durasi_recovery": 1026,
                    "max_durasi_recovery": 1799,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131041,
                    "nama_posko": "POSKO ULP PARIAMAN",
                    "id_regu": 21681,
                    "kode_regu": "KUDUGANTING",
                    "nama_regu": "KUDUGANTING",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672700634,
                    "avg_durasi_response": 152063694,
                    "min_durasi_response": 975,
                    "max_durasi_response": 1672686027,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36543137,
                    "avg_durasi_recovery": 3322103.3636363638,
                    "min_durasi_recovery": 703,
                    "max_durasi_recovery": 36524898,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 561301,
                    "nama_posko": "POSKO ULP ANYER",
                    "id_regu": 16267,
                    "kode_regu": "ANYER 5.1",
                    "nama_regu": "ANYER 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1588,
                    "avg_durasi_response": 1588,
                    "min_durasi_response": 1588,
                    "max_durasi_response": 1588,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 468,
                    "avg_durasi_recovery": 468,
                    "min_durasi_recovery": 468,
                    "max_durasi_recovery": 468,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 417101,
                    "nama_posko": "POSKO ULP SAUMLAKI",
                    "id_regu": 20744,
                    "kode_regu": "SAUMLAKI 5",
                    "nama_regu": "SAUMLAKI 5",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5778,
                    "avg_durasi_response": 1444.5,
                    "min_durasi_response": 910,
                    "max_durasi_response": 2188,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1235,
                    "avg_durasi_recovery": 308.75,
                    "min_durasi_recovery": 84,
                    "max_durasi_recovery": 496,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184201,
                    "nama_posko": "POSKO ULP TALUK KUANTAN",
                    "id_regu": 20323,
                    "kode_regu": "BASERAH",
                    "nama_regu": "BASERAH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 896,
                    "avg_durasi_response": 896,
                    "min_durasi_response": 896,
                    "max_durasi_response": 896,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448,
                    "avg_durasi_recovery": 448,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 448,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171801,
                    "nama_posko": "POSKO ULP TELUK BETUNG (GH GARUNTANG)",
                    "id_regu": 26436,
                    "kode_regu": "YANDAL524",
                    "nama_regu": "YANDAL524",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672688592,
                    "avg_durasi_response": 104543037,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1672660765,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36540834,
                    "avg_durasi_recovery": 2283802.125,
                    "min_durasi_recovery": 488,
                    "max_durasi_recovery": 36523359,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 517304,
                    "nama_posko": "POSKO ULP BANGKALAN",
                    "id_regu": 23016,
                    "kode_regu": "BKLN.ULC1",
                    "nama_regu": "BKLN.ULC1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19004,
                    "avg_durasi_response": 1357.4285714285713,
                    "min_durasi_response": 479,
                    "max_durasi_response": 2960,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 74646351,
                    "avg_durasi_recovery": 5331882.214285715,
                    "min_durasi_recovery": 2362,
                    "max_durasi_recovery": 36501214,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 13
                },
                {
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "id_regu": 13075,
                    "kode_regu": "GIA-182",
                    "nama_regu": "GIA-182",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5156,
                    "avg_durasi_response": 1718.6666666666667,
                    "min_durasi_response": 1570,
                    "max_durasi_response": 1873,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12301,
                    "avg_durasi_recovery": 4100.333333333333,
                    "min_durasi_recovery": 1919,
                    "max_durasi_recovery": 7749,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538531,
                    "nama_posko": "POSKO ULP JASINGA",
                    "id_regu": 18924,
                    "kode_regu": "PARUNG PANJANG",
                    "nama_regu": "PARUNG PANJANG",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12432,
                    "avg_durasi_response": 1130.1818181818182,
                    "min_durasi_response": 541,
                    "max_durasi_response": 2572,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9398,
                    "avg_durasi_recovery": 854.3636363636364,
                    "min_durasi_recovery": 353,
                    "max_durasi_recovery": 1501,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437001,
                    "nama_posko": "POSKO ULP ENDE",
                    "id_regu": 29489,
                    "kode_regu": "NANGAPANDA",
                    "nama_regu": "NANGAPANDA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1831,
                    "avg_durasi_response": 610.3333333333334,
                    "min_durasi_response": 516,
                    "max_durasi_response": 667,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2143,
                    "avg_durasi_recovery": 714.3333333333334,
                    "min_durasi_recovery": 259,
                    "max_durasi_recovery": 1137,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525051,
                    "nama_posko": "POSKO ULP KROYA",
                    "id_regu": 18207,
                    "kode_regu": "52505C DANASRI",
                    "nama_regu": "52505C DANASRI",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1725,
                    "avg_durasi_response": 862.5,
                    "min_durasi_response": 318,
                    "max_durasi_response": 1407,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 406,
                    "avg_durasi_recovery": 203,
                    "min_durasi_recovery": 91,
                    "max_durasi_recovery": 315,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161201,
                    "nama_posko": "POSKO ULP MENTOK",
                    "id_regu": 12296,
                    "kode_regu": "MTK.YANTEK09",
                    "nama_regu": "MTK.YANTEK09",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23701,
                    "avg_durasi_response": 2154.6363636363635,
                    "min_durasi_response": 962,
                    "max_durasi_response": 4247,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14622,
                    "avg_durasi_recovery": 1329.2727272727273,
                    "min_durasi_recovery": 917,
                    "max_durasi_recovery": 1914,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511043,
                    "nama_posko": "POSKO ULP PERAK",
                    "id_regu": 37675,
                    "kode_regu": "511010.COMMANDCENTER",
                    "nama_regu": "511010.COMMANDCENTER",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9288,
                    "avg_durasi_response": 1161,
                    "min_durasi_response": 715,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6468,
                    "avg_durasi_recovery": 808.5,
                    "min_durasi_recovery": 300,
                    "max_durasi_recovery": 2364,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511201,
                    "nama_posko": "POSKO ULP GIRI",
                    "id_regu": 16935,
                    "kode_regu": "GIRI 17",
                    "nama_regu": "GIRI 17",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672668084,
                    "avg_durasi_response": 119476291.71428572,
                    "min_durasi_response": 674,
                    "max_durasi_response": 1672650333,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17285,
                    "avg_durasi_recovery": 1234.642857142857,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 4258,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517001,
                    "nama_posko": "POSKO ULP PAMEKASAN",
                    "id_regu": 19080,
                    "kode_regu": "PAMEKASAN KOTA ULC2",
                    "nama_regu": "PAMEKASAN KOTA ULC2",
                    "total": 44,
                    "total_selesai": 44,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672753286,
                    "avg_durasi_response": 38017120.13636363,
                    "min_durasi_response": 568,
                    "max_durasi_response": 1672680461,
                    "total_dibawah_sla_response": 43,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5069740,
                    "avg_durasi_recovery": 115221.36363636363,
                    "min_durasi_recovery": 201,
                    "max_durasi_recovery": 304529,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 522551,
                    "nama_posko": "POSKO ULP BREBES",
                    "id_regu": 29038,
                    "kode_regu": "52255.F URC BLK",
                    "nama_regu": "52255.F URC BLK",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6203,
                    "avg_durasi_response": 1550.75,
                    "min_durasi_response": 1063,
                    "max_durasi_response": 2201,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3411,
                    "avg_durasi_recovery": 852.75,
                    "min_durasi_recovery": 460,
                    "max_durasi_recovery": 1406,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431901,
                    "nama_posko": "POSKO ULP ROTE NDAO",
                    "id_regu": 36065,
                    "kode_regu": "BUSALANGGA",
                    "nama_regu": "BUSALANGGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5850,
                    "avg_durasi_response": 975,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1464,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9188,
                    "avg_durasi_recovery": 1531.3333333333333,
                    "min_durasi_recovery": 900,
                    "max_durasi_recovery": 2265,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522521,
                    "nama_posko": "POSKO ULP TEGAL TIMUR",
                    "id_regu": 18214,
                    "kode_regu": "52252.A",
                    "nama_regu": "52252.A",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19572,
                    "avg_durasi_response": 1398,
                    "min_durasi_response": 747,
                    "max_durasi_response": 2854,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36561433,
                    "avg_durasi_recovery": 2611530.9285714286,
                    "min_durasi_recovery": 409,
                    "max_durasi_recovery": 36549433,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 552101,
                    "nama_posko": "POSKO ULP KLUNGKUNG",
                    "id_regu": 28557,
                    "kode_regu": "KLK-181",
                    "nama_regu": "KLK-181",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20367,
                    "avg_durasi_response": 1566.6923076923076,
                    "min_durasi_response": 1048,
                    "max_durasi_response": 2137,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 47405,
                    "avg_durasi_recovery": 3646.5384615384614,
                    "min_durasi_recovery": 53,
                    "max_durasi_recovery": 13430,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513585,
                    "nama_posko": "POSKO ULP SUKOREJO",
                    "id_regu": 25084,
                    "kode_regu": "SUKOREJO11",
                    "nama_regu": "SUKOREJO11",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16036,
                    "avg_durasi_response": 1145.4285714285713,
                    "min_durasi_response": 814,
                    "max_durasi_response": 1536,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5880,
                    "avg_durasi_recovery": 420,
                    "min_durasi_recovery": 98,
                    "max_durasi_recovery": 1001,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521551,
                    "nama_posko": "POSKO ULP TEMANGGUNG",
                    "id_regu": 18336,
                    "kode_regu": "MGL.TEMANGGUNG",
                    "nama_regu": "MGL.TEMANGGUNG",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6740,
                    "avg_durasi_response": 1348,
                    "min_durasi_response": 1282,
                    "max_durasi_response": 1401,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4254,
                    "avg_durasi_recovery": 850.8,
                    "min_durasi_recovery": 606,
                    "max_durasi_recovery": 933,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515075,
                    "nama_posko": "POSKO ULP CARUBAN",
                    "id_regu": 17028,
                    "kode_regu": "CT CARUBAN",
                    "nama_regu": "CT CARUBAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 519,
                    "avg_durasi_response": 519,
                    "min_durasi_response": 519,
                    "max_durasi_response": 519,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 247,
                    "avg_durasi_recovery": 247,
                    "min_durasi_recovery": 247,
                    "max_durasi_recovery": 247,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522561,
                    "nama_posko": "POSKO ULP BUMIAYU",
                    "id_regu": 18245,
                    "kode_regu": "52256.D",
                    "nama_regu": "52256.D",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5012,
                    "avg_durasi_response": 1002.4,
                    "min_durasi_response": 805,
                    "max_durasi_response": 1304,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5484,
                    "avg_durasi_recovery": 1096.8,
                    "min_durasi_recovery": 452,
                    "max_durasi_recovery": 2378,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231121,
                    "nama_posko": "POSKO ULP TENGGARONG",
                    "id_regu": 33749,
                    "kode_regu": "TENGGARONG 8.2",
                    "nama_regu": "TENGGARONG 8.2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24865,
                    "avg_durasi_response": 3552.1428571428573,
                    "min_durasi_response": 1415,
                    "max_durasi_response": 8070,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516195,
                    "avg_durasi_recovery": 5216599.285714285,
                    "min_durasi_recovery": 47,
                    "max_durasi_recovery": 36507289,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 546301,
                    "nama_posko": "POSKO CENGKARENG ( POSKO STT )",
                    "id_regu": 17539,
                    "kode_regu": "DERES 4",
                    "nama_regu": "DERES 4",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 60715,
                    "avg_durasi_response": 2529.7916666666665,
                    "min_durasi_response": 856,
                    "max_durasi_response": 5985,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 33975,
                    "avg_durasi_recovery": 1415.625,
                    "min_durasi_recovery": 296,
                    "max_durasi_recovery": 11164,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "id_regu": 18629,
                    "kode_regu": "PRC BU",
                    "nama_regu": "PRC BU",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19147,
                    "avg_durasi_response": 2393.375,
                    "min_durasi_response": 1811,
                    "max_durasi_response": 3620,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12992,
                    "avg_durasi_recovery": 1624,
                    "min_durasi_recovery": 773,
                    "max_durasi_recovery": 2820,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520011,
                    "nama_posko": "POSKO ULP KUDUS KOTA",
                    "id_regu": 18377,
                    "kode_regu": "52001.KUDUSKOTA511",
                    "nama_regu": "52001.KUDUSKOTA511",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 57259,
                    "avg_durasi_response": 5205.363636363636,
                    "min_durasi_response": 1837,
                    "max_durasi_response": 8932,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73036975,
                    "avg_durasi_recovery": 6639725,
                    "min_durasi_recovery": 113,
                    "max_durasi_recovery": 36545368,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 516022,
                    "nama_posko": "POSKO ULP LUMAJANG",
                    "id_regu": 17269,
                    "kode_regu": "LMJG.ULC2",
                    "nama_regu": "LMJG.ULC2",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672687774,
                    "avg_durasi_response": 167268777.4,
                    "min_durasi_response": 1094,
                    "max_durasi_response": 1672670824,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4838,
                    "avg_durasi_recovery": 483.8,
                    "min_durasi_recovery": 287,
                    "max_durasi_recovery": 804,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 533111,
                    "nama_posko": "POSKO ULP CIREBON KOTA",
                    "id_regu": 19222,
                    "kode_regu": "KAPETAKAN 5.1",
                    "nama_regu": "KAPETAKAN 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4081,
                    "avg_durasi_response": 1360.3333333333333,
                    "min_durasi_response": 876,
                    "max_durasi_response": 1610,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1029,
                    "avg_durasi_recovery": 343,
                    "min_durasi_recovery": 189,
                    "max_durasi_recovery": 595,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 115531,
                    "nama_posko": "POSKO ULP BLANG PIDIE",
                    "id_regu": 22758,
                    "kode_regu": "BLP 10.1",
                    "nama_regu": "BLP 10.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11561,
                    "avg_durasi_response": 1156.1,
                    "min_durasi_response": 696,
                    "max_durasi_response": 2178,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14838,
                    "avg_durasi_recovery": 1483.8,
                    "min_durasi_recovery": 368,
                    "max_durasi_recovery": 2419,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537041,
                    "nama_posko": "POSKO ULP LEMAHABANG",
                    "id_regu": 27559,
                    "kode_regu": "WRGN.52",
                    "nama_regu": "WRGN.52",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345348269,
                    "avg_durasi_response": 128667241.11538461,
                    "min_durasi_response": 572,
                    "max_durasi_response": 1672662065,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 127497,
                    "avg_durasi_recovery": 4903.7307692307695,
                    "min_durasi_recovery": 500,
                    "max_durasi_recovery": 101325,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 323801,
                    "nama_posko": "POSKO ULP KOLAKA",
                    "id_regu": 22040,
                    "kode_regu": "YANGUANAIWOI",
                    "nama_regu": "YANGUANAIWOI",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672690226,
                    "avg_durasi_response": 836345113,
                    "min_durasi_response": 2390,
                    "max_durasi_response": 1672687836,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 1226,
                    "avg_durasi_recovery": 613,
                    "min_durasi_recovery": 39,
                    "max_durasi_recovery": 1187,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536211,
                    "nama_posko": "POSKO ULP CIBADAK",
                    "id_regu": 18807,
                    "kode_regu": "KLPNGGAL51",
                    "nama_regu": "KLPNGGAL51",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15878,
                    "avg_durasi_response": 882.1111111111111,
                    "min_durasi_response": 624,
                    "max_durasi_response": 1324,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7425,
                    "avg_durasi_recovery": 412.5,
                    "min_durasi_recovery": 228,
                    "max_durasi_recovery": 604,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524031,
                    "nama_posko": "POSKO ULP BOYOLALI",
                    "id_regu": 18114,
                    "kode_regu": "KLN.SIMO",
                    "nama_regu": "KLN.SIMO",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6187,
                    "avg_durasi_response": 1237.4,
                    "min_durasi_response": 197,
                    "max_durasi_response": 1688,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5015,
                    "avg_durasi_recovery": 1003,
                    "min_durasi_recovery": 52,
                    "max_durasi_recovery": 1848,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225101,
                    "nama_posko": "POSKO ULP PULANG PISAU",
                    "id_regu": 30672,
                    "kode_regu": "PANGKOH.11",
                    "nama_regu": "PANGKOH.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1863,
                    "avg_durasi_response": 931.5,
                    "min_durasi_response": 871,
                    "max_durasi_response": 992,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1112,
                    "avg_durasi_recovery": 556,
                    "min_durasi_recovery": 502,
                    "max_durasi_recovery": 610,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561301,
                    "nama_posko": "POSKO ULP ANYER",
                    "id_regu": 16267,
                    "kode_regu": "ANYER 5.1",
                    "nama_regu": "ANYER 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1588,
                    "avg_durasi_response": 1588,
                    "min_durasi_response": 1588,
                    "max_durasi_response": 1588,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 468,
                    "avg_durasi_recovery": 468,
                    "min_durasi_recovery": 468,
                    "max_durasi_recovery": 468,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535331,
                    "nama_posko": "POSKO ULP RANCAEKEK",
                    "id_regu": 18866,
                    "kode_regu": "RANCAEKEK 51",
                    "nama_regu": "RANCAEKEK 51",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18809,
                    "avg_durasi_response": 854.9545454545455,
                    "min_durasi_response": 511,
                    "max_durasi_response": 1159,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 17677,
                    "avg_durasi_recovery": 803.5,
                    "min_durasi_recovery": 184,
                    "max_durasi_recovery": 8516,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515032,
                    "nama_posko": "POSKO ULP MAGETAN",
                    "id_regu": 17056,
                    "kode_regu": "PLSAN.MS13",
                    "nama_regu": "PLSAN.MS13",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9426,
                    "avg_durasi_response": 1047.3333333333333,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1778,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36519378,
                    "avg_durasi_recovery": 4057708.6666666665,
                    "min_durasi_recovery": 314,
                    "max_durasi_recovery": 36514091,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 522011,
                    "nama_posko": "POSKO ULP PURWOKERTO KOTA",
                    "id_regu": 28257,
                    "kode_regu": "52201.URC2",
                    "nama_regu": "52201.URC2",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18125,
                    "avg_durasi_response": 1394.2307692307693,
                    "min_durasi_response": 802,
                    "max_durasi_response": 2146,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 19394,
                    "avg_durasi_recovery": 1491.8461538461538,
                    "min_durasi_recovery": 437,
                    "max_durasi_recovery": 2183,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181101,
                    "nama_posko": "POSKO ULP PEKANBARU KOTA TIMUR",
                    "id_regu": 37738,
                    "kode_regu": "Dirgantar1",
                    "nama_regu": "Dirgantar1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17464,
                    "avg_durasi_response": 1940.4444444444443,
                    "min_durasi_response": 859,
                    "max_durasi_response": 3671,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7587,
                    "avg_durasi_recovery": 843,
                    "min_durasi_recovery": 456,
                    "max_durasi_recovery": 1213,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328301,
                    "nama_posko": "POSKO ULP MAWASANGKA",
                    "id_regu": 37217,
                    "kode_regu": "TOLANDONA",
                    "nama_regu": "TOLANDONA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5601,
                    "avg_durasi_response": 2800.5,
                    "min_durasi_response": 1079,
                    "max_durasi_response": 4522,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 822,
                    "avg_durasi_recovery": 411,
                    "min_durasi_recovery": 164,
                    "max_durasi_recovery": 658,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 124011,
                    "nama_posko": "POSKO ULP SIDIMPUAN KOTA",
                    "id_regu": 31559,
                    "kode_regu": "PSPKOTA5",
                    "nama_regu": "PSPKOTA5",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3445,
                    "avg_durasi_response": 1148.3333333333333,
                    "min_durasi_response": 840,
                    "max_durasi_response": 1344,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 718,
                    "avg_durasi_recovery": 239.33333333333334,
                    "min_durasi_recovery": 208,
                    "max_durasi_recovery": 272,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225401,
                    "nama_posko": "POSKO ULP MUARA TEWEH",
                    "id_regu": 30683,
                    "kode_regu": "BINING.11",
                    "nama_regu": "BINING.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3503,
                    "avg_durasi_response": 1751.5,
                    "min_durasi_response": 1547,
                    "max_durasi_response": 1956,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 969,
                    "avg_durasi_recovery": 484.5,
                    "min_durasi_recovery": 342,
                    "max_durasi_recovery": 627,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 144201,
                    "nama_posko": "POSKO ULP SAROLANGUN",
                    "id_regu": 36196,
                    "kode_regu": "PELAWAN 5",
                    "nama_regu": "PELAWAN 5",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3598,
                    "avg_durasi_response": 1799,
                    "min_durasi_response": 1758,
                    "max_durasi_response": 1840,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1801,
                    "avg_durasi_recovery": 900.5,
                    "min_durasi_recovery": 807,
                    "max_durasi_recovery": 994,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321611,
                    "nama_posko": "POSKO ULP MALINO",
                    "id_regu": 22240,
                    "kode_regu": "TAMAONA",
                    "nama_regu": "TAMAONA",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3867,
                    "avg_durasi_response": 966.75,
                    "min_durasi_response": 747,
                    "max_durasi_response": 1119,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1030,
                    "avg_durasi_recovery": 257.5,
                    "min_durasi_recovery": 89,
                    "max_durasi_recovery": 451,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525051,
                    "nama_posko": "POSKO ULP KROYA",
                    "id_regu": 18207,
                    "kode_regu": "52505C DANASRI",
                    "nama_regu": "52505C DANASRI",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1725,
                    "avg_durasi_response": 862.5,
                    "min_durasi_response": 318,
                    "max_durasi_response": 1407,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 406,
                    "avg_durasi_recovery": 203,
                    "min_durasi_recovery": 91,
                    "max_durasi_recovery": 315,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 412601,
                    "nama_posko": "POSKO ULP TERNATE",
                    "id_regu": 38801,
                    "kode_regu": "TERNATE 9",
                    "nama_regu": "TERNATE 9",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9394,
                    "avg_durasi_response": 1565.6666666666667,
                    "min_durasi_response": 1049,
                    "max_durasi_response": 2026,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5068,
                    "avg_durasi_recovery": 844.6666666666666,
                    "min_durasi_recovery": 443,
                    "max_durasi_recovery": 1241,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131051,
                    "nama_posko": "POSKO ULP LUBUK ALUNG",
                    "id_regu": 19803,
                    "kode_regu": "LUBUK ALUNG",
                    "nama_regu": "LUBUK ALUNG",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26806,
                    "avg_durasi_response": 1914.7142857142858,
                    "min_durasi_response": 1049,
                    "max_durasi_response": 3099,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36530535,
                    "avg_durasi_recovery": 2609323.9285714286,
                    "min_durasi_recovery": 333,
                    "max_durasi_recovery": 36515913,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 520011,
                    "nama_posko": "POSKO ULP KUDUS KOTA",
                    "id_regu": 18377,
                    "kode_regu": "52001.KUDUSKOTA511",
                    "nama_regu": "52001.KUDUSKOTA511",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 57259,
                    "avg_durasi_response": 5205.363636363636,
                    "min_durasi_response": 1837,
                    "max_durasi_response": 8932,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73036975,
                    "avg_durasi_recovery": 6639725,
                    "min_durasi_recovery": 113,
                    "max_durasi_recovery": 36545368,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 520031,
                    "nama_posko": "POSKO ULP BANGSRI",
                    "id_regu": 31976,
                    "kode_regu": "52003.BANGSRIURC2",
                    "nama_regu": "52003.BANGSRIURC2",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 88326,
                    "avg_durasi_response": 5195.64705882353,
                    "min_durasi_response": 1385,
                    "max_durasi_response": 8356,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36503941,
                    "avg_durasi_recovery": 2147290.6470588236,
                    "min_durasi_recovery": 309,
                    "max_durasi_recovery": 36496176,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 520521,
                    "nama_posko": "POSKO ULP MANAHAN",
                    "id_regu": 18963,
                    "kode_regu": "SKA MNH 521",
                    "nama_regu": "SKA MNH 521",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29437,
                    "avg_durasi_response": 1839.8125,
                    "min_durasi_response": 712,
                    "max_durasi_response": 5626,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18780,
                    "avg_durasi_recovery": 1173.75,
                    "min_durasi_recovery": 248,
                    "max_durasi_recovery": 3130,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172101,
                    "nama_posko": "POSKO ULP SRIBAWONO",
                    "id_regu": 25617,
                    "kode_regu": "TRIDATU",
                    "nama_regu": "TRIDATU",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7291,
                    "avg_durasi_response": 1822.75,
                    "min_durasi_response": 1277,
                    "max_durasi_response": 2768,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6537,
                    "avg_durasi_recovery": 1634.25,
                    "min_durasi_recovery": 757,
                    "max_durasi_recovery": 2026,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 163001,
                    "nama_posko": "POSKO ULP TANJUNG PANDAN",
                    "id_regu": 27041,
                    "kode_regu": "YANTEK 6",
                    "nama_regu": "YANTEK 6",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4152,
                    "avg_durasi_response": 1038,
                    "min_durasi_response": 813,
                    "max_durasi_response": 1223,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3256,
                    "avg_durasi_recovery": 814,
                    "min_durasi_recovery": 413,
                    "max_durasi_recovery": 1270,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 411301,
                    "nama_posko": "POSKO ULP BAGUALA",
                    "id_regu": 18657,
                    "kode_regu": "411.POKA",
                    "nama_regu": "411.POKA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7184,
                    "avg_durasi_response": 1197.3333333333333,
                    "min_durasi_response": 830,
                    "max_durasi_response": 1390,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9276,
                    "avg_durasi_recovery": 1546,
                    "min_durasi_recovery": 846,
                    "max_durasi_recovery": 2043,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134521,
                    "nama_posko": "POSKO ULP PAYAKUMBUH",
                    "id_regu": 21689,
                    "kode_regu": "PILADANG",
                    "nama_regu": "PILADANG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1404,
                    "avg_durasi_response": 1404,
                    "min_durasi_response": 1404,
                    "max_durasi_response": 1404,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2240,
                    "avg_durasi_recovery": 2240,
                    "min_durasi_recovery": 2240,
                    "max_durasi_recovery": 2240,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181101,
                    "nama_posko": "POSKO ULP PEKANBARU KOTA TIMUR",
                    "id_regu": 37738,
                    "kode_regu": "Dirgantar1",
                    "nama_regu": "Dirgantar1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17464,
                    "avg_durasi_response": 1940.4444444444443,
                    "min_durasi_response": 859,
                    "max_durasi_response": 3671,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7587,
                    "avg_durasi_recovery": 843,
                    "min_durasi_recovery": 456,
                    "max_durasi_recovery": 1213,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518044,
                    "nama_posko": "POSKO ULP BABAT",
                    "id_regu": 16957,
                    "kode_regu": "CT  BBAT.MS2",
                    "nama_regu": "CT  BBAT.MS2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 884,
                    "avg_durasi_response": 442,
                    "min_durasi_response": 436,
                    "max_durasi_response": 448,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 249,
                    "avg_durasi_recovery": 124.5,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 134,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525061,
                    "nama_posko": "POSKO ULP SIDAREJA",
                    "id_regu": 21352,
                    "kode_regu": "52506D URC KAWUNGANTEN",
                    "nama_regu": "52506D URC KAWUNGANTEN",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6316,
                    "avg_durasi_response": 1263.2,
                    "min_durasi_response": 907,
                    "max_durasi_response": 1967,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2273,
                    "avg_durasi_recovery": 454.6,
                    "min_durasi_recovery": 144,
                    "max_durasi_recovery": 1017,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 320201,
                    "nama_posko": "POSKO ULP DAYA",
                    "id_regu": 18752,
                    "kode_regu": "D MOTOR 1",
                    "nama_regu": "D MOTOR 1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32353,
                    "avg_durasi_response": 1470.590909090909,
                    "min_durasi_response": 726,
                    "max_durasi_response": 4518,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15474,
                    "avg_durasi_recovery": 703.3636363636364,
                    "min_durasi_recovery": 235,
                    "max_durasi_recovery": 1966,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543601,
                    "nama_posko": "POSKO CIPUTAT",
                    "id_regu": 14442,
                    "kode_regu": "MRT_ULC2",
                    "nama_regu": "MRT_ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672669990,
                    "avg_durasi_response": 278778331.6666667,
                    "min_durasi_response": 1191,
                    "max_durasi_response": 1672662001,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6476,
                    "avg_durasi_recovery": 1079.3333333333333,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 1497,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538211,
                    "nama_posko": "POSKO ULP BOGOR TIMUR",
                    "id_regu": 18929,
                    "kode_regu": "53821.BOGOR TIMUR 51",
                    "nama_regu": "53821.BOGOR TIMUR 51",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694722,
                    "avg_durasi_response": 128668824.76923077,
                    "min_durasi_response": 906,
                    "max_durasi_response": 1672668888,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36506385,
                    "avg_durasi_recovery": 2808183.4615384615,
                    "min_durasi_recovery": 405,
                    "max_durasi_recovery": 36494392,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 132261,
                    "nama_posko": "POSKO ULP BASO",
                    "id_regu": 21796,
                    "kode_regu": "BASO",
                    "nama_regu": "BASO",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9198,
                    "avg_durasi_response": 1533,
                    "min_durasi_response": 870,
                    "max_durasi_response": 1785,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11905,
                    "avg_durasi_recovery": 1984.1666666666667,
                    "min_durasi_recovery": 1242,
                    "max_durasi_recovery": 3461,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523031,
                    "nama_posko": "POSKO ULP SEMARANG TIMUR",
                    "id_regu": 33201,
                    "kode_regu": "52303I",
                    "nama_regu": "52303I",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672746754,
                    "avg_durasi_response": 128672827.23076923,
                    "min_durasi_response": 1861,
                    "max_durasi_response": 1672675600,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73064717,
                    "avg_durasi_recovery": 5620362.846153846,
                    "min_durasi_recovery": 376,
                    "max_durasi_recovery": 36541021,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 225001,
                    "nama_posko": "POSKO ULP KUALA KAPUAS",
                    "id_regu": 21558,
                    "kode_regu": "KAPUAS15",
                    "nama_regu": "KAPUAS15",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 668,
                    "avg_durasi_response": 668,
                    "min_durasi_response": 668,
                    "max_durasi_response": 668,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 947,
                    "avg_durasi_recovery": 947,
                    "min_durasi_recovery": 947,
                    "max_durasi_recovery": 947,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327301,
                    "nama_posko": "POSKO ULP JENEPONTO",
                    "id_regu": 33420,
                    "kode_regu": "32730.BTTANGA",
                    "nama_regu": "32730.BTTANGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6522,
                    "avg_durasi_response": 1087,
                    "min_durasi_response": 897,
                    "max_durasi_response": 1287,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4272,
                    "avg_durasi_recovery": 712,
                    "min_durasi_recovery": 25,
                    "max_durasi_recovery": 1814,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535891,
                    "nama_posko": "POSKO ULP LEMBANG",
                    "id_regu": 21436,
                    "kode_regu": "LEMBANG5.2",
                    "nama_regu": "LEMBANG5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1075,
                    "avg_durasi_response": 1075,
                    "min_durasi_response": 1075,
                    "max_durasi_response": 1075,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 554,
                    "avg_durasi_recovery": 554,
                    "min_durasi_recovery": 554,
                    "max_durasi_recovery": 554,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543601,
                    "nama_posko": "POSKO CIPUTAT",
                    "id_regu": 14442,
                    "kode_regu": "MRT_ULC2",
                    "nama_regu": "MRT_ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672669990,
                    "avg_durasi_response": 278778331.6666667,
                    "min_durasi_response": 1191,
                    "max_durasi_response": 1672662001,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6476,
                    "avg_durasi_recovery": 1079.3333333333333,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 1497,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547301,
                    "nama_posko": "POSKO PONDOK GEDE",
                    "id_regu": 13669,
                    "kode_regu": "REGU YANTEK MAKMUR2",
                    "nama_regu": "REGU YANTEK MAKMUR2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9037,
                    "avg_durasi_response": 1506.1666666666667,
                    "min_durasi_response": 902,
                    "max_durasi_response": 2686,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4136,
                    "avg_durasi_recovery": 689.3333333333334,
                    "min_durasi_recovery": 268,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "id_regu": 30703,
                    "kode_regu": "TARERN10.1",
                    "nama_regu": "TARERN10.1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15435,
                    "avg_durasi_response": 1102.5,
                    "min_durasi_response": 869,
                    "max_durasi_response": 1647,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 22195,
                    "avg_durasi_recovery": 1585.357142857143,
                    "min_durasi_recovery": 891,
                    "max_durasi_recovery": 1950,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 125122,
                    "nama_posko": "POSKO ULP AEK KANOPAN",
                    "id_regu": 21838,
                    "kode_regu": "YANTEKAEKKANOPAN2",
                    "nama_regu": "YANTEKAEKKANOPAN2",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1166,
                    "avg_durasi_response": 291.5,
                    "min_durasi_response": 258,
                    "max_durasi_response": 359,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1241,
                    "avg_durasi_recovery": 310.25,
                    "min_durasi_recovery": 173,
                    "max_durasi_recovery": 461,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515421,
                    "nama_posko": "POSKO ULP PACITAN",
                    "id_regu": 21233,
                    "kode_regu": "PACITAN POSTEGALOMBO",
                    "nama_regu": "PACITAN POSTEGALOMBO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3495,
                    "avg_durasi_response": 1747.5,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 2365,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2275,
                    "avg_durasi_recovery": 1137.5,
                    "min_durasi_recovery": 1084,
                    "max_durasi_recovery": 1191,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 544101,
                    "nama_posko": "POSKO KAMPUNG MELAYU",
                    "id_regu": 24856,
                    "kode_regu": "MELAYU ULC 3",
                    "nama_regu": "MELAYU ULC 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23950,
                    "avg_durasi_response": 1710.7142857142858,
                    "min_durasi_response": 839,
                    "max_durasi_response": 2284,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36518341,
                    "avg_durasi_recovery": 2608452.9285714286,
                    "min_durasi_recovery": 233,
                    "max_durasi_recovery": 36508009,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 520591,
                    "nama_posko": "POSKO ULP SUMBERLAWANG",
                    "id_regu": 18985,
                    "kode_regu": "SKA SBL YANDAL 1",
                    "nama_regu": "SKA SBL YANDAL 1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3404,
                    "avg_durasi_response": 851,
                    "min_durasi_response": 684,
                    "max_durasi_response": 949,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522618,
                    "avg_durasi_recovery": 9130654.5,
                    "min_durasi_recovery": 1572,
                    "max_durasi_recovery": 36516663,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 181301,
                    "nama_posko": "POSKO ULP RUMBAI",
                    "id_regu": 19604,
                    "kode_regu": "Minas",
                    "nama_regu": "Minas",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3046,
                    "avg_durasi_response": 3046,
                    "min_durasi_response": 3046,
                    "max_durasi_response": 3046,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 806,
                    "avg_durasi_recovery": 806,
                    "min_durasi_recovery": 806,
                    "max_durasi_recovery": 806,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321511,
                    "nama_posko": "POSKO ULP TAKALAR",
                    "id_regu": 22246,
                    "kode_regu": "32151.MOBIL1",
                    "nama_regu": "32151.MOBIL1",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18468,
                    "avg_durasi_response": 1086.3529411764705,
                    "min_durasi_response": 154,
                    "max_durasi_response": 2396,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14157,
                    "avg_durasi_recovery": 832.7647058823529,
                    "min_durasi_recovery": 227,
                    "max_durasi_recovery": 1726,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526541,
                    "nama_posko": "POSKO ULP JATISRONO",
                    "id_regu": 18976,
                    "kode_regu": "5113 NGADIROJO",
                    "nama_regu": "5113 NGADIROJO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2152,
                    "avg_durasi_response": 2152,
                    "min_durasi_response": 2152,
                    "max_durasi_response": 2152,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1916,
                    "avg_durasi_recovery": 1916,
                    "min_durasi_recovery": 1916,
                    "max_durasi_recovery": 1916,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "id_regu": 32062,
                    "kode_regu": "UNIT 01 CURUG",
                    "nama_regu": "UNIT 01 CURUG",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5815,
                    "avg_durasi_response": 1453.75,
                    "min_durasi_response": 211,
                    "max_durasi_response": 2307,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3744,
                    "avg_durasi_recovery": 936,
                    "min_durasi_recovery": 90,
                    "max_durasi_recovery": 1776,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520591,
                    "nama_posko": "POSKO ULP SUMBERLAWANG",
                    "id_regu": 18985,
                    "kode_regu": "SKA SBL YANDAL 1",
                    "nama_regu": "SKA SBL YANDAL 1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3404,
                    "avg_durasi_response": 851,
                    "min_durasi_response": 684,
                    "max_durasi_response": 949,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522618,
                    "avg_durasi_recovery": 9130654.5,
                    "min_durasi_recovery": 1572,
                    "max_durasi_recovery": 36516663,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 311801,
                    "nama_posko": "POSKO ULP MOTOLING",
                    "id_regu": 40037,
                    "kode_regu": "PONTAK 10.2",
                    "nama_regu": "PONTAK 10.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 911,
                    "avg_durasi_response": 911,
                    "min_durasi_response": 911,
                    "max_durasi_response": 911,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1388,
                    "avg_durasi_recovery": 1388,
                    "min_durasi_recovery": 1388,
                    "max_durasi_recovery": 1388,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522571,
                    "nama_posko": "POSKO ULP COMAL",
                    "id_regu": 18671,
                    "kode_regu": "52453E.ROW/RAMBASAN",
                    "nama_regu": "52453E.ROW/RAMBASAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1597,
                    "avg_durasi_response": 1597,
                    "min_durasi_response": 1597,
                    "max_durasi_response": 1597,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1004,
                    "avg_durasi_recovery": 1004,
                    "min_durasi_recovery": 1004,
                    "max_durasi_recovery": 1004,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 425201,
                    "nama_posko": "POSKO ULP TANAH MERAH",
                    "id_regu": 39810,
                    "kode_regu": "TANMER11",
                    "nama_regu": "TANMER11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1110,
                    "avg_durasi_response": 1110,
                    "min_durasi_response": 1110,
                    "max_durasi_response": 1110,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1093,
                    "avg_durasi_recovery": 1093,
                    "min_durasi_recovery": 1093,
                    "max_durasi_recovery": 1093,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172501,
                    "nama_posko": "POSKO ULP PRINGSEWU",
                    "id_regu": 23763,
                    "kode_regu": "KEDONDONG",
                    "nama_regu": "KEDONDONG",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27361,
                    "avg_durasi_response": 2736.1,
                    "min_durasi_response": 1365,
                    "max_durasi_response": 5710,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12615,
                    "avg_durasi_recovery": 1261.5,
                    "min_durasi_recovery": 527,
                    "max_durasi_recovery": 2101,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182601,
                    "nama_posko": "POSKO ULP BAGAN BATU",
                    "id_regu": 24456,
                    "kode_regu": "PUJUD 2",
                    "nama_regu": "PUJUD 2",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672658425,
                    "avg_durasi_response": 209082303.125,
                    "min_durasi_response": 650,
                    "max_durasi_response": 1672652531,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4699,
                    "avg_durasi_recovery": 587.375,
                    "min_durasi_recovery": 309,
                    "max_durasi_recovery": 797,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172401,
                    "nama_posko": "POSKO ULP KOTA AGUNG",
                    "id_regu": 23769,
                    "kode_regu": "PUITIH.DOH",
                    "nama_regu": "PUITIH.DOH",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3581,
                    "avg_durasi_response": 1193.6666666666667,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1831,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5315,
                    "avg_durasi_recovery": 1771.6666666666667,
                    "min_durasi_recovery": 1261,
                    "max_durasi_recovery": 2085,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537411,
                    "nama_posko": "POSKO ULP BANTARGEBANG",
                    "id_regu": 26784,
                    "kode_regu": "PEKAYON 52",
                    "nama_regu": "PEKAYON 52",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672685230,
                    "avg_durasi_response": 167268523,
                    "min_durasi_response": 678,
                    "max_durasi_response": 1672676166,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 43879,
                    "avg_durasi_recovery": 4387.9,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 33690,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 524531,
                    "nama_posko": "POSKO ULP KEDUNGWUNI",
                    "id_regu": 24636,
                    "kode_regu": "52453G",
                    "nama_regu": "52453G",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672697095,
                    "avg_durasi_response": 334539419,
                    "min_durasi_response": 1100,
                    "max_durasi_response": 1672690999,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4407,
                    "avg_durasi_recovery": 881.4,
                    "min_durasi_recovery": 697,
                    "max_durasi_recovery": 1262,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513101,
                    "nama_posko": "POSKO ULP SUMBER PUCUNG",
                    "id_regu": 17192,
                    "kode_regu": "SBPUC.ULC1",
                    "nama_regu": "SBPUC.ULC1",
                    "total": 32,
                    "total_selesai": 32,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345398819,
                    "avg_durasi_response": 104543713.09375,
                    "min_durasi_response": 616,
                    "max_durasi_response": 1672680936,
                    "total_dibawah_sla_response": 30,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 36547120,
                    "avg_durasi_recovery": 1142097.5,
                    "min_durasi_recovery": 181,
                    "max_durasi_recovery": 36529545,
                    "total_dibawah_sla_recovery": 31,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 514044,
                    "nama_posko": "POSKO ULP NGUNUT",
                    "id_regu": 17219,
                    "kode_regu": "TULUNGAGUNG 9",
                    "nama_regu": "TULUNGAGUNG 9",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3933,
                    "avg_durasi_response": 393.3,
                    "min_durasi_response": 168,
                    "max_durasi_response": 850,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1700,
                    "avg_durasi_recovery": 170,
                    "min_durasi_recovery": 48,
                    "max_durasi_recovery": 303,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534041,
                    "nama_posko": "POSKO ULP CIKEDUNG",
                    "id_regu": 26798,
                    "kode_regu": "KROYA 5.1",
                    "nama_regu": "KROYA 5.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10162,
                    "avg_durasi_response": 1693.6666666666667,
                    "min_durasi_response": 887,
                    "max_durasi_response": 5098,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3306,
                    "avg_durasi_recovery": 551,
                    "min_durasi_recovery": 328,
                    "max_durasi_recovery": 850,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538311,
                    "nama_posko": "POSKO ULP BOGOR KOTA",
                    "id_regu": 18911,
                    "kode_regu": "CIAPUS",
                    "nama_regu": "CIAPUS",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 37957,
                    "avg_durasi_response": 2232.764705882353,
                    "min_durasi_response": 1512,
                    "max_durasi_response": 4503,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36542106,
                    "avg_durasi_recovery": 2149535.6470588236,
                    "min_durasi_recovery": 286,
                    "max_durasi_recovery": 36528677,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 181501,
                    "nama_posko": "POSKO ULP PERAWANG",
                    "id_regu": 36658,
                    "kode_regu": "MANDAU",
                    "nama_regu": "MANDAU",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11334,
                    "avg_durasi_response": 2833.5,
                    "min_durasi_response": 1050,
                    "max_durasi_response": 3460,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3780,
                    "avg_durasi_recovery": 945,
                    "min_durasi_recovery": 654,
                    "max_durasi_recovery": 1411,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 184101,
                    "nama_posko": "POSKO ULP RENGAT KOTA",
                    "id_regu": 20308,
                    "kode_regu": "KILAN 10",
                    "nama_regu": "KILAN 10",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1289,
                    "avg_durasi_response": 1289,
                    "min_durasi_response": 1289,
                    "max_durasi_response": 1289,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 444,
                    "avg_durasi_recovery": 444,
                    "min_durasi_recovery": 444,
                    "max_durasi_recovery": 444,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172501,
                    "nama_posko": "POSKO ULP PRINGSEWU",
                    "id_regu": 23763,
                    "kode_regu": "KEDONDONG",
                    "nama_regu": "KEDONDONG",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27361,
                    "avg_durasi_response": 2736.1,
                    "min_durasi_response": 1365,
                    "max_durasi_response": 5710,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12615,
                    "avg_durasi_recovery": 1261.5,
                    "min_durasi_recovery": 527,
                    "max_durasi_recovery": 2101,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431001,
                    "nama_posko": "POSKO ULP KUPANG",
                    "id_regu": 20024,
                    "kode_regu": "KUPANG6",
                    "nama_regu": "KUPANG6",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27574,
                    "avg_durasi_response": 1838.2666666666667,
                    "min_durasi_response": 749,
                    "max_durasi_response": 2756,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18215,
                    "avg_durasi_recovery": 1214.3333333333333,
                    "min_durasi_recovery": 256,
                    "max_durasi_recovery": 3842,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 116611,
                    "nama_posko": "POSKO ULP BEUREUNEUN",
                    "id_regu": 25221,
                    "kode_regu": "BEUREUNUEN 10.1",
                    "nama_regu": "BEUREUNUEN 10.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686008,
                    "avg_durasi_response": 167268600.8,
                    "min_durasi_response": 996,
                    "max_durasi_response": 1672671262,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 8574,
                    "avg_durasi_recovery": 857.4,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 1643,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516099,
                    "nama_posko": "POSKO ULP TEMPEH",
                    "id_regu": 17301,
                    "kode_regu": "TMPEH.MS1",
                    "nama_regu": "TMPEH.MS1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8528,
                    "avg_durasi_response": 1218.2857142857142,
                    "min_durasi_response": 408,
                    "max_durasi_response": 2004,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2719,
                    "avg_durasi_recovery": 388.42857142857144,
                    "min_durasi_recovery": 217,
                    "max_durasi_recovery": 755,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225201,
                    "nama_posko": "POSKO ULP BUNTOK",
                    "id_regu": 30681,
                    "kode_regu": "PLANTAU.11",
                    "nama_regu": "PLANTAU.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2860,
                    "avg_durasi_response": 1430,
                    "min_durasi_response": 1328,
                    "max_durasi_response": 1532,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1463,
                    "avg_durasi_recovery": 731.5,
                    "min_durasi_recovery": 297,
                    "max_durasi_recovery": 1166,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 442301,
                    "nama_posko": "POSKO ULP EMPANG",
                    "id_regu": 24917,
                    "kode_regu": "KJ MARONGE",
                    "nama_regu": "KJ MARONGE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1831,
                    "avg_durasi_response": 610.3333333333334,
                    "min_durasi_response": 570,
                    "max_durasi_response": 676,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1755,
                    "avg_durasi_recovery": 585,
                    "min_durasi_recovery": 531,
                    "max_durasi_recovery": 629,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224001,
                    "nama_posko": "POSKO ULP PALANGKARAYA TIMUR",
                    "id_regu": 21104,
                    "kode_regu": "TIMUR 11.2",
                    "nama_regu": "TIMUR 11.2",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 21186,
                    "avg_durasi_response": 1629.6923076923076,
                    "min_durasi_response": 865,
                    "max_durasi_response": 2678,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516451,
                    "avg_durasi_recovery": 2808957.769230769,
                    "min_durasi_recovery": 417,
                    "max_durasi_recovery": 36506736,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 143901,
                    "nama_posko": "POSKO ULP SABAK",
                    "id_regu": 29347,
                    "kode_regu": "SABAK 204",
                    "nama_regu": "SABAK 204",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1220,
                    "avg_durasi_response": 1220,
                    "min_durasi_response": 1220,
                    "max_durasi_response": 1220,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 896,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 896,
                    "max_durasi_recovery": 896,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "id_regu": 12992,
                    "kode_regu": "Y- DENPASAR 284",
                    "nama_regu": "Y- DENPASAR 284",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672834828,
                    "avg_durasi_response": 49201024.35294118,
                    "min_durasi_response": 1516,
                    "max_durasi_response": 1672640930,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 146389148,
                    "avg_durasi_recovery": 4305563.176470588,
                    "min_durasi_recovery": 233,
                    "max_durasi_recovery": 36544922,
                    "total_dibawah_sla_recovery": 25,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 511065,
                    "nama_posko": "POSKO ULP EMBONG WUNGU",
                    "id_regu": 8956,
                    "kode_regu": "EWG-17",
                    "nama_regu": "EWG-17",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7041,
                    "avg_durasi_response": 1173.5,
                    "min_durasi_response": 841,
                    "max_durasi_response": 1522,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7814,
                    "avg_durasi_recovery": 1302.3333333333333,
                    "min_durasi_recovery": 597,
                    "max_durasi_recovery": 2484,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541201,
                    "nama_posko": "POSKO GROGOL ( DISJAYA )",
                    "id_regu": 13619,
                    "kode_regu": "GROGOL01",
                    "nama_regu": "GROGOL01",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2067,
                    "avg_durasi_response": 2067,
                    "min_durasi_response": 2067,
                    "max_durasi_response": 2067,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4299,
                    "avg_durasi_recovery": 4299,
                    "min_durasi_recovery": 4299,
                    "max_durasi_recovery": 4299,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522041,
                    "nama_posko": "POSKO ULP BANJARNEGARA",
                    "id_regu": 26461,
                    "kode_regu": "BJRNEGARA",
                    "nama_regu": "BJRNEGARA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2814,
                    "avg_durasi_response": 1407,
                    "min_durasi_response": 1130,
                    "max_durasi_response": 1684,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2173,
                    "avg_durasi_recovery": 1086.5,
                    "min_durasi_recovery": 752,
                    "max_durasi_recovery": 1421,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 183021,
                    "nama_posko": "POSKO ULP KIJANG",
                    "id_regu": 34397,
                    "kode_regu": "YANDALKWL02",
                    "nama_regu": "YANDALKWL02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 895,
                    "avg_durasi_response": 895,
                    "min_durasi_response": 895,
                    "max_durasi_response": 895,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 495,
                    "avg_durasi_recovery": 495,
                    "min_durasi_recovery": 495,
                    "max_durasi_recovery": 495,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 435701,
                    "nama_posko": "POSKO ULP LEMBATA",
                    "id_regu": 33224,
                    "kode_regu": "ILEAPE",
                    "nama_regu": "ILEAPE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6221,
                    "avg_durasi_response": 2073.6666666666665,
                    "min_durasi_response": 1960,
                    "max_durasi_response": 2252,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36514926,
                    "avg_durasi_recovery": 12171642,
                    "min_durasi_recovery": 1315,
                    "max_durasi_recovery": 36502058,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 133371,
                    "nama_posko": "POSKO ULP SINGKARAK",
                    "id_regu": 21813,
                    "kode_regu": "SINGKARAK",
                    "nama_regu": "SINGKARAK",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3921,
                    "avg_durasi_response": 980.25,
                    "min_durasi_response": 578,
                    "max_durasi_response": 2128,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10990,
                    "avg_durasi_recovery": 2747.5,
                    "min_durasi_recovery": 655,
                    "max_durasi_recovery": 5511,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 123011,
                    "nama_posko": "POSKO ULP SIBOLGA KOTA",
                    "id_regu": 35938,
                    "kode_regu": "PORIAHA5",
                    "nama_regu": "PORIAHA5",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1761,
                    "avg_durasi_response": 440.25,
                    "min_durasi_response": 216,
                    "max_durasi_response": 1000,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4811,
                    "avg_durasi_recovery": 1202.75,
                    "min_durasi_recovery": 752,
                    "max_durasi_recovery": 1414,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329101,
                    "nama_posko": "POSKO ULP MANAKARRA",
                    "id_regu": 22263,
                    "kode_regu": "TOABO 11",
                    "nama_regu": "TOABO 11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2294,
                    "avg_durasi_response": 573.5,
                    "min_durasi_response": 489,
                    "max_durasi_response": 648,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3954,
                    "avg_durasi_recovery": 988.5,
                    "min_durasi_recovery": 706,
                    "max_durasi_recovery": 1215,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522071,
                    "nama_posko": "POSKO ULP WANGON",
                    "id_regu": 26521,
                    "kode_regu": "REGU LUMBIR 2",
                    "nama_regu": "REGU LUMBIR 2",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9069,
                    "avg_durasi_response": 1813.8,
                    "min_durasi_response": 846,
                    "max_durasi_response": 3279,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31457,
                    "avg_durasi_recovery": 6291.4,
                    "min_durasi_recovery": 1214,
                    "max_durasi_recovery": 20871,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 124155,
                    "nama_posko": "POSKO ULP NATAL",
                    "id_regu": 35517,
                    "kode_regu": "MUARASOMA3",
                    "nama_regu": "MUARASOMA3",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1916,
                    "avg_durasi_response": 1916,
                    "min_durasi_response": 1916,
                    "max_durasi_response": 1916,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2016,
                    "avg_durasi_recovery": 2016,
                    "min_durasi_recovery": 2016,
                    "max_durasi_recovery": 2016,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323301,
                    "nama_posko": "POSKO ULP BENU BENUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 624,
                    "avg_durasi_response": 624,
                    "min_durasi_response": 624,
                    "max_durasi_response": 624,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 68,
                    "avg_durasi_recovery": 68,
                    "min_durasi_recovery": 68,
                    "max_durasi_recovery": 68,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 321311,
                    "nama_posko": "POSKO ULP SUNGGUMINASA",
                    "id_regu": 18742,
                    "kode_regu": "S MOBIL 1",
                    "nama_regu": "S MOBIL 1",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 82722,
                    "avg_durasi_response": 4866,
                    "min_durasi_response": 1231,
                    "max_durasi_response": 10350,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36537427,
                    "avg_durasi_recovery": 2149260.411764706,
                    "min_durasi_recovery": 620,
                    "max_durasi_recovery": 36512756,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 431101,
                    "nama_posko": "POSKO ULP SOE",
                    "id_regu": 34126,
                    "kode_regu": "OESAO KJ TAKARI",
                    "nama_regu": "OESAO KJ TAKARI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1936,
                    "avg_durasi_response": 1936,
                    "min_durasi_response": 1936,
                    "max_durasi_response": 1936,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 859,
                    "avg_durasi_recovery": 859,
                    "min_durasi_recovery": 859,
                    "max_durasi_recovery": 859,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431301,
                    "nama_posko": "POSKO ULP ATAMBUA",
                    "id_regu": 20018,
                    "kode_regu": "ATAMBUA",
                    "nama_regu": "ATAMBUA",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694784,
                    "avg_durasi_response": 88036567.57894737,
                    "min_durasi_response": 531,
                    "max_durasi_response": 1672655450,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36559549,
                    "avg_durasi_recovery": 1924186.7894736843,
                    "min_durasi_recovery": 242,
                    "max_durasi_recovery": 36540409,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 515419,
                    "nama_posko": "POSKO ULP BALONG",
                    "id_regu": 24199,
                    "kode_regu": "PNG.MOBIL.16",
                    "nama_regu": "PNG.MOBIL.16",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 911,
                    "avg_durasi_response": 455.5,
                    "min_durasi_response": 325,
                    "max_durasi_response": 586,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 479,
                    "avg_durasi_recovery": 239.5,
                    "min_durasi_recovery": 163,
                    "max_durasi_recovery": 316,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541301,
                    "nama_posko": "POSKO CEMPAKA PUTIH",
                    "id_regu": 14218,
                    "kode_regu": "PUTIH2",
                    "nama_regu": "PUTIH2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29997,
                    "avg_durasi_response": 1999.8,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 5251,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36520613,
                    "avg_durasi_recovery": 2434707.533333333,
                    "min_durasi_recovery": 95,
                    "max_durasi_recovery": 36509095,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521571,
                    "nama_posko": "POSKO ULP TEGALREJO",
                    "id_regu": 18315,
                    "kode_regu": "MGL.NGABLAK",
                    "nama_regu": "MGL.NGABLAK",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4011,
                    "avg_durasi_response": 573,
                    "min_durasi_response": 384,
                    "max_durasi_response": 1482,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5692,
                    "avg_durasi_recovery": 813.1428571428571,
                    "min_durasi_recovery": 572,
                    "max_durasi_recovery": 2133,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534251,
                    "nama_posko": "POSKO ULP SUBANG",
                    "id_regu": 19642,
                    "kode_regu": "CAGAK 51",
                    "nama_regu": "CAGAK 51",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4667,
                    "avg_durasi_response": 666.7142857142857,
                    "min_durasi_response": 466,
                    "max_durasi_response": 1300,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36504098,
                    "avg_durasi_recovery": 5214871.142857143,
                    "min_durasi_recovery": 754,
                    "max_durasi_recovery": 36498761,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 533211,
                    "nama_posko": "POSKO ULP KUNINGAN",
                    "id_regu": 19226,
                    "kode_regu": "CIKIJING 5.1",
                    "nama_regu": "CIKIJING 5.1",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7741,
                    "avg_durasi_response": 967.625,
                    "min_durasi_response": 585,
                    "max_durasi_response": 1578,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36535677,
                    "avg_durasi_recovery": 4566959.625,
                    "min_durasi_recovery": 258,
                    "max_durasi_recovery": 36529910,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 148501,
                    "nama_posko": "POSKO ULP TEBING TINGGI",
                    "id_regu": 27667,
                    "kode_regu": "14850.KTJU",
                    "nama_regu": "14850.KTJU",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2024,
                    "avg_durasi_response": 2024,
                    "min_durasi_response": 2024,
                    "max_durasi_response": 2024,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1357,
                    "avg_durasi_recovery": 1357,
                    "min_durasi_recovery": 1357,
                    "max_durasi_recovery": 1357,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 115541,
                    "nama_posko": "POSKO ULP TAPAK TUAN",
                    "id_regu": 25391,
                    "kode_regu": "SAWANG10.1",
                    "nama_regu": "SAWANG10.1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4013,
                    "avg_durasi_response": 802.6,
                    "min_durasi_response": 711,
                    "max_durasi_response": 1062,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36534831,
                    "avg_durasi_recovery": 7306966.2,
                    "min_durasi_recovery": 849,
                    "max_durasi_recovery": 36530195,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 517203,
                    "nama_posko": "POSKO ULP SAMPANG",
                    "id_regu": 17150,
                    "kode_regu": "KJ TORJUN",
                    "nama_regu": "KJ TORJUN",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672665396,
                    "avg_durasi_response": 119476099.71428572,
                    "min_durasi_response": 692,
                    "max_durasi_response": 1672653713,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 157486,
                    "avg_durasi_recovery": 11249,
                    "min_durasi_recovery": 1008,
                    "max_durasi_recovery": 59718,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 129011,
                    "nama_posko": "POSKO ULP SIDIKALANG",
                    "id_regu": 22829,
                    "kode_regu": "SIDIKALANG28",
                    "nama_regu": "SIDIKALANG28",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 750,
                    "avg_durasi_response": 750,
                    "min_durasi_response": 750,
                    "max_durasi_response": 750,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 639,
                    "avg_durasi_recovery": 639,
                    "min_durasi_recovery": 639,
                    "max_durasi_recovery": 639,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161001,
                    "nama_posko": "POSKO ULP PANGKALPINANG",
                    "id_regu": 22977,
                    "kode_regu": "YANTEK 20",
                    "nama_regu": "YANTEK 20",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4511,
                    "avg_durasi_response": 1127.75,
                    "min_durasi_response": 640,
                    "max_durasi_response": 1963,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5380,
                    "avg_durasi_recovery": 1345,
                    "min_durasi_recovery": 970,
                    "max_durasi_recovery": 2098,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225301,
                    "nama_posko": "POSKO ULP TAMIYANG LAYANG",
                    "id_regu": 21560,
                    "kode_regu": "TAMIYANG11",
                    "nama_regu": "TAMIYANG11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1547,
                    "avg_durasi_response": 1547,
                    "min_durasi_response": 1547,
                    "max_durasi_response": 1547,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 234,
                    "avg_durasi_recovery": 234,
                    "min_durasi_recovery": 234,
                    "max_durasi_recovery": 234,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122022,
                    "nama_posko": "POSKO ULP BINJAI TIMUR",
                    "id_regu": 20096,
                    "kode_regu": "BINJAITIMUR21",
                    "nama_regu": "BINJAITIMUR21",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 32875,
                    "avg_durasi_response": 1565.4761904761904,
                    "min_durasi_response": 880,
                    "max_durasi_response": 2195,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 31286,
                    "avg_durasi_recovery": 1489.8095238095239,
                    "min_durasi_recovery": 438,
                    "max_durasi_recovery": 4990,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182401,
                    "nama_posko": "POSKO ULP SELATPANJANG",
                    "id_regu": 36163,
                    "kode_regu": "TANJUNGSAMAK",
                    "nama_regu": "TANJUNGSAMAK",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1742,
                    "avg_durasi_response": 871,
                    "min_durasi_response": 773,
                    "max_durasi_response": 969,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2671,
                    "avg_durasi_recovery": 1335.5,
                    "min_durasi_recovery": 1298,
                    "max_durasi_recovery": 1373,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521521,
                    "nama_posko": "POSKO ULP PURWOREJO",
                    "id_regu": 18305,
                    "kode_regu": "MGL.PURWOREJO",
                    "nama_regu": "MGL.PURWOREJO",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12029,
                    "avg_durasi_response": 1093.5454545454545,
                    "min_durasi_response": 576,
                    "max_durasi_response": 2021,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9396,
                    "avg_durasi_recovery": 854.1818181818181,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 2022,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 441601,
                    "nama_posko": "POSKO ULP PRINGGABAYA",
                    "id_regu": 19568,
                    "kode_regu": "GAPING1",
                    "nama_regu": "GAPING1",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27578,
                    "avg_durasi_response": 1969.857142857143,
                    "min_durasi_response": 691,
                    "max_durasi_response": 3410,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18457,
                    "avg_durasi_recovery": 1318.357142857143,
                    "min_durasi_recovery": 143,
                    "max_durasi_recovery": 2440,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520041,
                    "nama_posko": "POSKO ULP PATI",
                    "id_regu": 32117,
                    "kode_regu": "52004.URCPATI02",
                    "nama_regu": "52004.URCPATI02",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672736960,
                    "avg_durasi_response": 128672073.84615384,
                    "min_durasi_response": 1881,
                    "max_durasi_response": 1672698239,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 11599,
                    "avg_durasi_recovery": 892.2307692307693,
                    "min_durasi_recovery": 143,
                    "max_durasi_recovery": 2019,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511223,
                    "nama_posko": "POSKO ULP BENJENG",
                    "id_regu": 16930,
                    "kode_regu": "BENJENG 16",
                    "nama_regu": "BENJENG 16",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6290,
                    "avg_durasi_response": 1048.3333333333333,
                    "min_durasi_response": 820,
                    "max_durasi_response": 1671,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10488,
                    "avg_durasi_recovery": 1748,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 3035,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327101,
                    "nama_posko": "POSKO ULP PANRITA LOPI",
                    "id_regu": 36217,
                    "kode_regu": "UCOMCENT",
                    "nama_regu": "UCOMCENT",
                    "total": 26,
                    "total_selesai": 26,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672756265,
                    "avg_durasi_response": 64336779.42307692,
                    "min_durasi_response": 836,
                    "max_durasi_response": 1672652901,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 37763992,
                    "avg_durasi_recovery": 1452461.2307692308,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 36545637,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 8
                },
                {
                    "id_posko": 535211,
                    "nama_posko": "POSKO ULP MAJALENGKA",
                    "id_regu": 19175,
                    "kode_regu": "BANTARUJEG 5.1",
                    "nama_regu": "BANTARUJEG 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672665463,
                    "avg_durasi_response": 238952209,
                    "min_durasi_response": 555,
                    "max_durasi_response": 1672660474,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3680,
                    "avg_durasi_recovery": 525.7142857142857,
                    "min_durasi_recovery": 391,
                    "max_durasi_recovery": 771,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562401,
                    "nama_posko": "POSKO ULP LABUAN",
                    "id_regu": 16217,
                    "kode_regu": "MENES 5.1",
                    "nama_regu": "MENES 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1763,
                    "avg_durasi_response": 1763,
                    "min_durasi_response": 1763,
                    "max_durasi_response": 1763,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1156,
                    "avg_durasi_recovery": 1156,
                    "min_durasi_recovery": 1156,
                    "max_durasi_recovery": 1156,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122011,
                    "nama_posko": "POSKO ULP BINJAI KOTA",
                    "id_regu": 20118,
                    "kode_regu": "BINJAIKOTA22",
                    "nama_regu": "BINJAIKOTA22",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11047,
                    "avg_durasi_response": 2761.75,
                    "min_durasi_response": 1983,
                    "max_durasi_response": 3294,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6877,
                    "avg_durasi_recovery": 1719.25,
                    "min_durasi_recovery": 766,
                    "max_durasi_recovery": 2503,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173301,
                    "nama_posko": "POSKO ULP MENGGALA",
                    "id_regu": 24043,
                    "kode_regu": "MENGGALA",
                    "nama_regu": "MENGGALA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3006,
                    "avg_durasi_response": 3006,
                    "min_durasi_response": 3006,
                    "max_durasi_response": 3006,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 675,
                    "avg_durasi_recovery": 675,
                    "min_durasi_recovery": 675,
                    "max_durasi_recovery": 675,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 127111,
                    "nama_posko": "POSKO ULP TELUK DALAM",
                    "id_regu": 21272,
                    "kode_regu": "TELUKDALAM1",
                    "nama_regu": "TELUKDALAM1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 664,
                    "avg_durasi_response": 664,
                    "min_durasi_response": 664,
                    "max_durasi_response": 664,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 139,
                    "avg_durasi_recovery": 139,
                    "min_durasi_recovery": 139,
                    "max_durasi_recovery": 139,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521521,
                    "nama_posko": "POSKO ULP PURWOREJO",
                    "id_regu": 18305,
                    "kode_regu": "MGL.PURWOREJO",
                    "nama_regu": "MGL.PURWOREJO",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12029,
                    "avg_durasi_response": 1093.5454545454545,
                    "min_durasi_response": 576,
                    "max_durasi_response": 2021,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9396,
                    "avg_durasi_recovery": 854.1818181818181,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 2022,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 212201,
                    "nama_posko": "POSKO ULP SAMBAS",
                    "id_regu": 20476,
                    "kode_regu": "SBS-301M",
                    "nama_regu": "SBS-301M",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672662768,
                    "avg_durasi_response": 334532553.6,
                    "min_durasi_response": 878,
                    "max_durasi_response": 1672658894,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2690,
                    "avg_durasi_recovery": 538,
                    "min_durasi_recovery": 243,
                    "max_durasi_recovery": 832,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 319101,
                    "nama_posko": "POSKO ULP TOILI",
                    "id_regu": 31080,
                    "kode_regu": "BATUI 10.1",
                    "nama_regu": "BATUI 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8568,
                    "avg_durasi_response": 2142,
                    "min_durasi_response": 1245,
                    "max_durasi_response": 3485,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2561,
                    "avg_durasi_recovery": 640.25,
                    "min_durasi_recovery": 519,
                    "max_durasi_recovery": 824,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518022,
                    "nama_posko": "POSKO ULP TUBAN",
                    "id_regu": 16945,
                    "kode_regu": "TUBAN MS1",
                    "nama_regu": "TUBAN MS1",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43916,
                    "avg_durasi_response": 2439.777777777778,
                    "min_durasi_response": 1386,
                    "max_durasi_response": 5014,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109560306,
                    "avg_durasi_recovery": 6086683.666666667,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 36517471,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 184201,
                    "nama_posko": "POSKO ULP TALUK KUANTAN",
                    "id_regu": 20323,
                    "kode_regu": "BASERAH",
                    "nama_regu": "BASERAH",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 896,
                    "avg_durasi_response": 896,
                    "min_durasi_response": 896,
                    "max_durasi_response": 896,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 448,
                    "avg_durasi_recovery": 448,
                    "min_durasi_recovery": 448,
                    "max_durasi_recovery": 448,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 231021,
                    "nama_posko": "POSKO ULP SAMARINDA SEBERANG",
                    "id_regu": 28719,
                    "kode_regu": "PALARAN 8",
                    "nama_regu": "PALARAN 8",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672716284,
                    "avg_durasi_response": 418179071,
                    "min_durasi_response": 1879,
                    "max_durasi_response": 1672696781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36493856,
                    "avg_durasi_recovery": 9123464,
                    "min_durasi_recovery": 412,
                    "max_durasi_recovery": 36492439,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 134521,
                    "nama_posko": "POSKO ULP PAYAKUMBUH",
                    "id_regu": 21689,
                    "kode_regu": "PILADANG",
                    "nama_regu": "PILADANG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1404,
                    "avg_durasi_response": 1404,
                    "min_durasi_response": 1404,
                    "max_durasi_response": 1404,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2240,
                    "avg_durasi_recovery": 2240,
                    "min_durasi_recovery": 2240,
                    "max_durasi_recovery": 2240,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 311011,
                    "nama_posko": "POSKO ULP MANADO UTARA",
                    "id_regu": 38257,
                    "kode_regu": "RANOMUUT 10",
                    "nama_regu": "RANOMUUT 10",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1253,
                    "avg_durasi_response": 1253,
                    "min_durasi_response": 1253,
                    "max_durasi_response": 1253,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2161,
                    "avg_durasi_recovery": 2161,
                    "min_durasi_recovery": 2161,
                    "max_durasi_recovery": 2161,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133341,
                    "nama_posko": "POSKO ULP SILUNGKANG",
                    "id_regu": 21740,
                    "kode_regu": "MUAROBODI",
                    "nama_regu": "MUAROBODI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 783,
                    "avg_durasi_response": 783,
                    "min_durasi_response": 783,
                    "max_durasi_response": 783,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1355,
                    "avg_durasi_recovery": 1355,
                    "min_durasi_recovery": 1355,
                    "max_durasi_recovery": 1355,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522031,
                    "nama_posko": "POSKO ULP PURBALINGGA",
                    "id_regu": 26460,
                    "kode_regu": "BBSARI",
                    "nama_regu": "BBSARI",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 13508,
                    "avg_durasi_response": 1350.8,
                    "min_durasi_response": 863,
                    "max_durasi_response": 1960,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15898,
                    "avg_durasi_recovery": 1589.8,
                    "min_durasi_recovery": 685,
                    "max_durasi_recovery": 2736,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326201,
                    "nama_posko": "POSKO ULP MAKALE",
                    "id_regu": 6572,
                    "kode_regu": "MAKALE",
                    "nama_regu": "MAKALE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2658,
                    "avg_durasi_response": 886,
                    "min_durasi_response": 438,
                    "max_durasi_response": 1260,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36514688,
                    "avg_durasi_recovery": 12171562.666666666,
                    "min_durasi_recovery": 66,
                    "max_durasi_recovery": 36514428,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 172101,
                    "nama_posko": "POSKO ULP SRIBAWONO",
                    "id_regu": 25617,
                    "kode_regu": "TRIDATU",
                    "nama_regu": "TRIDATU",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7291,
                    "avg_durasi_response": 1822.75,
                    "min_durasi_response": 1277,
                    "max_durasi_response": 2768,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6537,
                    "avg_durasi_recovery": 1634.25,
                    "min_durasi_recovery": 757,
                    "max_durasi_recovery": 2026,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537021,
                    "nama_posko": "POSKO ULP CIBITUNG",
                    "id_regu": 31156,
                    "kode_regu": "KLJY.52",
                    "nama_regu": "KLJY.52",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26553,
                    "avg_durasi_response": 1264.4285714285713,
                    "min_durasi_response": 839,
                    "max_durasi_response": 2376,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 70718,
                    "avg_durasi_recovery": 3367.5238095238096,
                    "min_durasi_recovery": 338,
                    "max_durasi_recovery": 55087,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 524011,
                    "nama_posko": "POSKO ULP PEDAN",
                    "id_regu": 27917,
                    "kode_regu": "KLN.MOTOR PDN 1",
                    "nama_regu": "KLN.MOTOR PDN 1",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24328,
                    "avg_durasi_response": 1520.5,
                    "min_durasi_response": 460,
                    "max_durasi_response": 3166,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12238,
                    "avg_durasi_recovery": 764.875,
                    "min_durasi_recovery": 330,
                    "max_durasi_recovery": 1260,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 134511,
                    "nama_posko": "POSKO ULP BATUSANGKAR",
                    "id_regu": 19584,
                    "kode_regu": "RAMBATAN",
                    "nama_regu": "RAMBATAN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1381,
                    "avg_durasi_response": 1381,
                    "min_durasi_response": 1381,
                    "max_durasi_response": 1381,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2326,
                    "avg_durasi_recovery": 2326,
                    "min_durasi_recovery": 2326,
                    "max_durasi_recovery": 2326,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 317401,
                    "nama_posko": "POSKO ULP BOLMUT",
                    "id_regu": 32044,
                    "kode_regu": "BOROKO 01",
                    "nama_regu": "BOROKO 01",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2730,
                    "avg_durasi_response": 1365,
                    "min_durasi_response": 1129,
                    "max_durasi_response": 1601,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1454,
                    "avg_durasi_recovery": 727,
                    "min_durasi_recovery": 653,
                    "max_durasi_recovery": 801,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 111101,
                    "nama_posko": "POSKO ULP KOTA MERDUATI",
                    "id_regu": 17719,
                    "kode_regu": "MERDUATI 10.1",
                    "nama_regu": "MERDUATI 10.1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8295,
                    "avg_durasi_response": 1382.5,
                    "min_durasi_response": 728,
                    "max_durasi_response": 2305,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6949,
                    "avg_durasi_recovery": 1158.1666666666667,
                    "min_durasi_recovery": 459,
                    "max_durasi_recovery": 2001,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516706,
                    "nama_posko": "POSKO ULP BANYUWANGI KOTA",
                    "id_regu": 17333,
                    "kode_regu": "BWI.KT.ULC",
                    "nama_regu": "BWI.KT.ULC",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 45531,
                    "avg_durasi_response": 1626.107142857143,
                    "min_durasi_response": 811,
                    "max_durasi_response": 2727,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 27482,
                    "avg_durasi_recovery": 981.5,
                    "min_durasi_recovery": 245,
                    "max_durasi_recovery": 2310,
                    "total_dibawah_sla_recovery": 28,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312401,
                    "nama_posko": "POSKO ULP DONGGALA",
                    "id_regu": 36828,
                    "kode_regu": "BARIRI 10.1",
                    "nama_regu": "BARIRI 10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 908,
                    "avg_durasi_response": 908,
                    "min_durasi_response": 908,
                    "max_durasi_response": 908,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1249,
                    "avg_durasi_recovery": 1249,
                    "min_durasi_recovery": 1249,
                    "max_durasi_recovery": 1249,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525511,
                    "nama_posko": "POSKO ULP DEMAK",
                    "id_regu": 18178,
                    "kode_regu": "URC DEMAK 1 ( B ) ",
                    "nama_regu": "URC DEMAK 1 ( B ) ",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672703606,
                    "avg_durasi_response": 98394329.76470588,
                    "min_durasi_response": 1438,
                    "max_durasi_response": 1672668731,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 13376,
                    "avg_durasi_recovery": 786.8235294117648,
                    "min_durasi_recovery": 67,
                    "max_durasi_recovery": 2287,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524051,
                    "nama_posko": "POSKO ULP TULUNG",
                    "id_regu": 18106,
                    "kode_regu": "KLN.JATINOM",
                    "nama_regu": "KLN.JATINOM",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2877,
                    "avg_durasi_response": 1438.5,
                    "min_durasi_response": 1286,
                    "max_durasi_response": 1591,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 816,
                    "avg_durasi_recovery": 408,
                    "min_durasi_recovery": 335,
                    "max_durasi_recovery": 481,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 115551,
                    "nama_posko": "POSKO ULP KOTA FAJAR",
                    "id_regu": 25380,
                    "kode_regu": "BAKONGAN 10.1",
                    "nama_regu": "BAKONGAN 10.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3051,
                    "avg_durasi_response": 1017,
                    "min_durasi_response": 835,
                    "max_durasi_response": 1235,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2847,
                    "avg_durasi_recovery": 949,
                    "min_durasi_recovery": 791,
                    "max_durasi_recovery": 1234,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 328201,
                    "nama_posko": "POSKO ULP RAHA",
                    "id_regu": 37238,
                    "kode_regu": "LABUNIA",
                    "nama_regu": "LABUNIA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26099,
                    "avg_durasi_response": 8699.666666666666,
                    "min_durasi_response": 6641,
                    "max_durasi_response": 12410,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36498821,
                    "avg_durasi_recovery": 12166273.666666666,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36497570,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 424201,
                    "nama_posko": "POSKO ULP PRAFI",
                    "id_regu": 39822,
                    "kode_regu": "PRAFI13",
                    "nama_regu": "PRAFI13",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3373,
                    "avg_durasi_response": 1686.5,
                    "min_durasi_response": 1677,
                    "max_durasi_response": 1696,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2097,
                    "avg_durasi_recovery": 1048.5,
                    "min_durasi_recovery": 863,
                    "max_durasi_recovery": 1234,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 235301,
                    "nama_posko": "POSKO ULP NUNUKAN",
                    "id_regu": 39062,
                    "kode_regu": "SEI LANCANG",
                    "nama_regu": "SEI LANCANG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2428,
                    "avg_durasi_response": 2428,
                    "min_durasi_response": 2428,
                    "max_durasi_response": 2428,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 735,
                    "avg_durasi_recovery": 735,
                    "min_durasi_recovery": 735,
                    "max_durasi_recovery": 735,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 211001,
                    "nama_posko": "POSKO ULP KOTA",
                    "id_regu": 34262,
                    "kode_regu": "A LIMBUNG",
                    "nama_regu": "A LIMBUNG",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672689775,
                    "avg_durasi_response": 104543110.9375,
                    "min_durasi_response": 681,
                    "max_durasi_response": 1672669427,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36535960,
                    "avg_durasi_recovery": 2283497.5,
                    "min_durasi_recovery": 267,
                    "max_durasi_recovery": 36521685,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 424101,
                    "nama_posko": "POSKO ULP MANOKWARI KOTA",
                    "id_regu": 39789,
                    "kode_regu": "MANOKWARI11",
                    "nama_regu": "MANOKWARI11",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 35181,
                    "avg_durasi_response": 1759.05,
                    "min_durasi_response": 828,
                    "max_durasi_response": 2945,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36550904,
                    "avg_durasi_recovery": 1827545.2,
                    "min_durasi_recovery": 218,
                    "max_durasi_recovery": 36538820,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 534011,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJABAR)",
                    "id_regu": 37979,
                    "kode_regu": "JATIBARANG5.3",
                    "nama_regu": "JATIBARANG5.3",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1095,
                    "avg_durasi_response": 1095,
                    "min_durasi_response": 1095,
                    "max_durasi_response": 1095,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 676,
                    "avg_durasi_recovery": 676,
                    "min_durasi_recovery": 676,
                    "max_durasi_recovery": 676,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113301,
                    "nama_posko": "POSKO ULP LANGSA",
                    "id_regu": 22760,
                    "kode_regu": "KOTA10.1",
                    "nama_regu": "KOTA10.1",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 25208,
                    "avg_durasi_response": 1939.076923076923,
                    "min_durasi_response": 1052,
                    "max_durasi_response": 3379,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36497483,
                    "avg_durasi_recovery": 2807498.6923076925,
                    "min_durasi_recovery": 585,
                    "max_durasi_recovery": 36484497,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 537411,
                    "nama_posko": "POSKO ULP BANTARGEBANG",
                    "id_regu": 26784,
                    "kode_regu": "PEKAYON 52",
                    "nama_regu": "PEKAYON 52",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672685230,
                    "avg_durasi_response": 167268523,
                    "min_durasi_response": 678,
                    "max_durasi_response": 1672676166,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 43879,
                    "avg_durasi_recovery": 4387.9,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 33690,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 542201,
                    "nama_posko": "POSKO GUNUNG SAHARI",
                    "id_regu": 16036,
                    "kode_regu": "SAHARI_05",
                    "nama_regu": "SAHARI_05",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4537,
                    "avg_durasi_response": 4537,
                    "min_durasi_response": 4537,
                    "max_durasi_response": 4537,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 397,
                    "avg_durasi_recovery": 397,
                    "min_durasi_recovery": 397,
                    "max_durasi_recovery": 397,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561201,
                    "nama_posko": "POSKO ULP CILEGON",
                    "id_regu": 16257,
                    "kode_regu": "WARINGIN KURUNG 5.1",
                    "nama_regu": "WARINGIN KURUNG 5.1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4481,
                    "avg_durasi_response": 896.2,
                    "min_durasi_response": 659,
                    "max_durasi_response": 1674,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4274,
                    "avg_durasi_recovery": 854.8,
                    "min_durasi_recovery": 337,
                    "max_durasi_recovery": 1545,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 141201,
                    "nama_posko": "POSKO ULP SUKARAME",
                    "id_regu": 5272,
                    "kode_regu": "REGU POSKO RAYON SUKARAME",
                    "nama_regu": "REGU POSKO RAYON SUKARAME",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2267,
                    "avg_durasi_response": 2267,
                    "min_durasi_response": 2267,
                    "max_durasi_response": 2267,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36532425,
                    "avg_durasi_recovery": 36532425,
                    "min_durasi_recovery": 36532425,
                    "max_durasi_recovery": 36532425,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 328201,
                    "nama_posko": "POSKO ULP RAHA",
                    "id_regu": 37238,
                    "kode_regu": "LABUNIA",
                    "nama_regu": "LABUNIA",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26099,
                    "avg_durasi_response": 8699.666666666666,
                    "min_durasi_response": 6641,
                    "max_durasi_response": 12410,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36498821,
                    "avg_durasi_recovery": 12166273.666666666,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36497570,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 326601,
                    "nama_posko": "POSKO ULP MASAMBA",
                    "id_regu": 23712,
                    "kode_regu": "MASAMBA 1",
                    "nama_regu": "MASAMBA 1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19068,
                    "avg_durasi_response": 3813.6,
                    "min_durasi_response": 1736,
                    "max_durasi_response": 11108,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 7852,
                    "avg_durasi_recovery": 1570.4,
                    "min_durasi_recovery": 440,
                    "max_durasi_recovery": 3039,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 172701,
                    "nama_posko": "POSKO ULP RUMBIA",
                    "id_regu": 23790,
                    "kode_regu": "SPTHSRBY",
                    "nama_regu": "SPTHSRBY",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10326,
                    "avg_durasi_response": 1721,
                    "min_durasi_response": 1111,
                    "max_durasi_response": 2290,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7522,
                    "avg_durasi_recovery": 1253.6666666666667,
                    "min_durasi_recovery": 849,
                    "max_durasi_recovery": 1517,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 442401,
                    "nama_posko": "POSKO ULP SAMAWA REA",
                    "id_regu": 30117,
                    "kode_regu": "KJ MOYO HILIR",
                    "nama_regu": "KJ MOYO HILIR",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1171,
                    "avg_durasi_response": 585.5,
                    "min_durasi_response": 579,
                    "max_durasi_response": 592,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 987,
                    "avg_durasi_recovery": 493.5,
                    "min_durasi_recovery": 412,
                    "max_durasi_recovery": 575,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316201,
                    "nama_posko": "POSKO ULP MARISA",
                    "id_regu": 18598,
                    "kode_regu": "MRS PAGUAT",
                    "nama_regu": "MRS PAGUAT",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1221,
                    "avg_durasi_response": 610.5,
                    "min_durasi_response": 538,
                    "max_durasi_response": 683,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1116,
                    "avg_durasi_recovery": 558,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 563,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 225501,
                    "nama_posko": "POSKO ULP PURUK CAHU",
                    "id_regu": 30690,
                    "kode_regu": "MNGKH.11",
                    "nama_regu": "MNGKH.11",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1901,
                    "avg_durasi_response": 1901,
                    "min_durasi_response": 1901,
                    "max_durasi_response": 1901,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 733,
                    "avg_durasi_recovery": 733,
                    "min_durasi_recovery": 733,
                    "max_durasi_recovery": 733,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551204,
                    "nama_posko": "POSKO ULP KUTA",
                    "id_regu": 396,
                    "kode_regu": "KUTA SRC 1",
                    "nama_regu": "KUTA SRC 1",
                    "total": 31,
                    "total_selesai": 31,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672804558,
                    "avg_durasi_response": 53961437.35483871,
                    "min_durasi_response": 1784,
                    "max_durasi_response": 1672673114,
                    "total_dibawah_sla_response": 30,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 74125229,
                    "avg_durasi_recovery": 2391136.419354839,
                    "min_durasi_recovery": 194,
                    "max_durasi_recovery": 36506022,
                    "total_dibawah_sla_recovery": 20,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 511633,
                    "nama_posko": "POSKO ULP MENGANTI",
                    "id_regu": 17001,
                    "kode_regu": "MGNTI 15",
                    "nama_regu": "MGNTI 15",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1716,
                    "avg_durasi_response": 858,
                    "min_durasi_response": 737,
                    "max_durasi_response": 979,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1569,
                    "avg_durasi_recovery": 784.5,
                    "min_durasi_recovery": 454,
                    "max_durasi_recovery": 1115,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514122,
                    "nama_posko": "POSKO ULP CAMPUR DARAT",
                    "id_regu": 17225,
                    "kode_regu": "CPDRT.MS7",
                    "nama_regu": "CPDRT.MS7",
                    "total": 29,
                    "total_selesai": 29,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672715117,
                    "avg_durasi_response": 57679831.62068965,
                    "min_durasi_response": 1034,
                    "max_durasi_response": 1672676330,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 73920427,
                    "avg_durasi_recovery": 2548980.2413793104,
                    "min_durasi_recovery": 342,
                    "max_durasi_recovery": 36517149,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 10
                },
                {
                    "id_posko": 525051,
                    "nama_posko": "POSKO ULP KROYA",
                    "id_regu": 18207,
                    "kode_regu": "52505C DANASRI",
                    "nama_regu": "52505C DANASRI",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1725,
                    "avg_durasi_response": 862.5,
                    "min_durasi_response": 318,
                    "max_durasi_response": 1407,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 406,
                    "avg_durasi_recovery": 203,
                    "min_durasi_recovery": 91,
                    "max_durasi_recovery": 315,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520071,
                    "nama_posko": "POSKO ULP BLORA",
                    "id_regu": 31760,
                    "kode_regu": "52007.BLORAURC2",
                    "nama_regu": "52007.BLORAURC2",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672680898,
                    "avg_durasi_response": 185853433.1111111,
                    "min_durasi_response": 1622,
                    "max_durasi_response": 1672655832,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36529700,
                    "avg_durasi_recovery": 4058855.5555555555,
                    "min_durasi_recovery": 147,
                    "max_durasi_recovery": 36522989,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 521521,
                    "nama_posko": "POSKO ULP PURWOREJO",
                    "id_regu": 18305,
                    "kode_regu": "MGL.PURWOREJO",
                    "nama_regu": "MGL.PURWOREJO",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 12029,
                    "avg_durasi_response": 1093.5454545454545,
                    "min_durasi_response": 576,
                    "max_durasi_response": 2021,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9396,
                    "avg_durasi_recovery": 854.1818181818181,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 2022,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517901,
                    "nama_posko": "POSKO ULP AMBUNTEN",
                    "id_regu": 24416,
                    "kode_regu": "AMBUNTEN.KJ1",
                    "nama_regu": "AMBUNTEN.KJ1",
                    "total": 64,
                    "total_selesai": 64,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345455686,
                    "avg_durasi_response": 52272745.09375,
                    "min_durasi_response": 232,
                    "max_durasi_response": 1672690963,
                    "total_dibawah_sla_response": 62,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 78669796,
                    "avg_durasi_recovery": 1229215.5625,
                    "min_durasi_recovery": 85,
                    "max_durasi_recovery": 36520993,
                    "total_dibawah_sla_recovery": 36,
                    "total_diatas_sla_recovery": 28
                },
                {
                    "id_posko": 534251,
                    "nama_posko": "POSKO ULP SUBANG",
                    "id_regu": 19642,
                    "kode_regu": "CAGAK 51",
                    "nama_regu": "CAGAK 51",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4667,
                    "avg_durasi_response": 666.7142857142857,
                    "min_durasi_response": 466,
                    "max_durasi_response": 1300,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36504098,
                    "avg_durasi_recovery": 5214871.142857143,
                    "min_durasi_recovery": 754,
                    "max_durasi_recovery": 36498761,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 513563,
                    "nama_posko": "POSKO ULP PROBOLINGGO",
                    "id_regu": 17223,
                    "kode_regu": "PROBO.MS12",
                    "nama_regu": "PROBO.MS12",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686514,
                    "avg_durasi_response": 238955216.2857143,
                    "min_durasi_response": 670,
                    "max_durasi_response": 1672680386,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36513809,
                    "avg_durasi_recovery": 5216258.428571428,
                    "min_durasi_recovery": 133,
                    "max_durasi_recovery": 36506646,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 518066,
                    "nama_posko": "POSKO ULP BRONDONG",
                    "id_regu": 16956,
                    "kode_regu": "BRONDONG 14",
                    "nama_regu": "BRONDONG 14",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672675352,
                    "avg_durasi_response": 139389612.66666666,
                    "min_durasi_response": 537,
                    "max_durasi_response": 1672658717,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 9370,
                    "avg_durasi_recovery": 780.8333333333334,
                    "min_durasi_recovery": 374,
                    "max_durasi_recovery": 1646,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 182201,
                    "nama_posko": "POSKO ULP BAGAN SIAPI-API",
                    "id_regu": 28481,
                    "kode_regu": "FARBAA01",
                    "nama_regu": "FARBAA01",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11516,
                    "avg_durasi_response": 1046.909090909091,
                    "min_durasi_response": 645,
                    "max_durasi_response": 1337,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9371,
                    "avg_durasi_recovery": 851.9090909090909,
                    "min_durasi_recovery": 522,
                    "max_durasi_recovery": 1381,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536511,
                    "nama_posko": "POSKO ULP SUKARAJA",
                    "id_regu": 18797,
                    "kode_regu": "RAJA 52",
                    "nama_regu": "RAJA 52",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672699433,
                    "avg_durasi_response": 152063584.8181818,
                    "min_durasi_response": 418,
                    "max_durasi_response": 1672688805,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 7242,
                    "avg_durasi_recovery": 658.3636363636364,
                    "min_durasi_recovery": 320,
                    "max_durasi_recovery": 1395,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547301,
                    "nama_posko": "POSKO PONDOK GEDE",
                    "id_regu": 13669,
                    "kode_regu": "REGU YANTEK MAKMUR2",
                    "nama_regu": "REGU YANTEK MAKMUR2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9037,
                    "avg_durasi_response": 1506.1666666666667,
                    "min_durasi_response": 902,
                    "max_durasi_response": 2686,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4136,
                    "avg_durasi_recovery": 689.3333333333334,
                    "min_durasi_recovery": 268,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 544101,
                    "nama_posko": "POSKO KAMPUNG MELAYU",
                    "id_regu": 24856,
                    "kode_regu": "MELAYU ULC 3",
                    "nama_regu": "MELAYU ULC 3",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23950,
                    "avg_durasi_response": 1710.7142857142858,
                    "min_durasi_response": 839,
                    "max_durasi_response": 2284,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36518341,
                    "avg_durasi_recovery": 2608452.9285714286,
                    "min_durasi_recovery": 233,
                    "max_durasi_recovery": 36508009,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 325401,
                    "nama_posko": "POSKO ULP TANRU TEDONG",
                    "id_regu": 33317,
                    "kode_regu": "BARRU6",
                    "nama_regu": "BARRU6",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 600,
                    "avg_durasi_response": 600,
                    "min_durasi_response": 600,
                    "max_durasi_response": 600,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 610,
                    "avg_durasi_recovery": 610,
                    "min_durasi_recovery": 610,
                    "max_durasi_recovery": 610,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113311,
                    "nama_posko": "POSKO ULP KUALA SIMPANG",
                    "id_regu": 25459,
                    "kode_regu": "PULO TIGA 10.1",
                    "nama_regu": "PULO TIGA 10.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1772,
                    "avg_durasi_response": 886,
                    "min_durasi_response": 783,
                    "max_durasi_response": 989,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1274,
                    "avg_durasi_recovery": 637,
                    "min_durasi_recovery": 624,
                    "max_durasi_recovery": 650,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437301,
                    "nama_posko": "POSKO ULP BAJAWA",
                    "id_regu": 32394,
                    "kode_regu": "NANGARORO",
                    "nama_regu": "NANGARORO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 684,
                    "avg_durasi_response": 684,
                    "min_durasi_response": 684,
                    "max_durasi_response": 684,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522910,
                    "avg_durasi_recovery": 36522910,
                    "min_durasi_recovery": 36522910,
                    "max_durasi_recovery": 36522910,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 542101,
                    "nama_posko": "POSKO BANDENGAN",
                    "id_regu": 15039,
                    "kode_regu": "KOTA_05",
                    "nama_regu": "KOTA_05",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 15417,
                    "avg_durasi_response": 2202.4285714285716,
                    "min_durasi_response": 1592,
                    "max_durasi_response": 3402,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3809,
                    "avg_durasi_recovery": 544.1428571428571,
                    "min_durasi_recovery": 86,
                    "max_durasi_recovery": 1257,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517506,
                    "nama_posko": "POSKO ULP KETAPANG",
                    "id_regu": 17136,
                    "kode_regu": "KTPG.ULC1",
                    "nama_regu": "KTPG.ULC1",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 29317,
                    "avg_durasi_response": 1465.85,
                    "min_durasi_response": 488,
                    "max_durasi_response": 3484,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73399447,
                    "avg_durasi_recovery": 3669972.35,
                    "min_durasi_recovery": 293,
                    "max_durasi_recovery": 36495022,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 9
                },
                {
                    "id_posko": 511434,
                    "nama_posko": "POSKO ULP RUNGKUT",
                    "id_regu": 37671,
                    "kode_regu": "511434.COMMANDCENTER",
                    "nama_regu": "511434.COMMANDCENTER",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30044,
                    "avg_durasi_response": 770.3589743589744,
                    "min_durasi_response": 290,
                    "max_durasi_response": 5610,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533878,
                    "avg_durasi_recovery": 936766.1025641026,
                    "min_durasi_recovery": 137,
                    "max_durasi_recovery": 36515079,
                    "total_dibawah_sla_recovery": 38,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 173301,
                    "nama_posko": "POSKO ULP MENGGALA",
                    "id_regu": 24043,
                    "kode_regu": "MENGGALA",
                    "nama_regu": "MENGGALA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3006,
                    "avg_durasi_response": 3006,
                    "min_durasi_response": 3006,
                    "max_durasi_response": 3006,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 675,
                    "avg_durasi_recovery": 675,
                    "min_durasi_recovery": 675,
                    "max_durasi_recovery": 675,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526511,
                    "nama_posko": "POSKO ULP SUKOHARDJO",
                    "id_regu": 18960,
                    "kode_regu": "543 Bekonang",
                    "nama_regu": "543 Bekonang",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 58895,
                    "avg_durasi_response": 3680.9375,
                    "min_durasi_response": 1415,
                    "max_durasi_response": 7615,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36527249,
                    "avg_durasi_recovery": 2282953.0625,
                    "min_durasi_recovery": 162,
                    "max_durasi_recovery": 36516058,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 225401,
                    "nama_posko": "POSKO ULP MUARA TEWEH",
                    "id_regu": 30683,
                    "kode_regu": "BINING.11",
                    "nama_regu": "BINING.11",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3503,
                    "avg_durasi_response": 1751.5,
                    "min_durasi_response": 1547,
                    "max_durasi_response": 1956,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 969,
                    "avg_durasi_recovery": 484.5,
                    "min_durasi_recovery": 342,
                    "max_durasi_recovery": 627,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181141,
                    "nama_posko": "POSKO ULP UJUNG BATU",
                    "id_regu": 26559,
                    "kode_regu": "UJUNG BATU",
                    "nama_regu": "UJUNG BATU",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 31582,
                    "avg_durasi_response": 2871.090909090909,
                    "min_durasi_response": 1115,
                    "max_durasi_response": 4819,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36548756,
                    "avg_durasi_recovery": 3322614.1818181816,
                    "min_durasi_recovery": 491,
                    "max_durasi_recovery": 36539318,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 173301,
                    "nama_posko": "POSKO ULP MENGGALA",
                    "id_regu": 24043,
                    "kode_regu": "MENGGALA",
                    "nama_regu": "MENGGALA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3006,
                    "avg_durasi_response": 3006,
                    "min_durasi_response": 3006,
                    "max_durasi_response": 3006,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 675,
                    "avg_durasi_recovery": 675,
                    "min_durasi_recovery": 675,
                    "max_durasi_recovery": 675,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133331,
                    "nama_posko": "POSKO ULP SAWAH LUNTO",
                    "id_regu": 21691,
                    "kode_regu": "TALAWI",
                    "nama_regu": "TALAWI",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5939,
                    "avg_durasi_response": 989.8333333333334,
                    "min_durasi_response": 716,
                    "max_durasi_response": 1210,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12839,
                    "avg_durasi_recovery": 2139.8333333333335,
                    "min_durasi_recovery": 1744,
                    "max_durasi_recovery": 2485,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536911,
                    "nama_posko": "POSKO ULP TANGGEUNG",
                    "id_regu": 33017,
                    "kode_regu": "CIMARAGANG.52",
                    "nama_regu": "CIMARAGANG.52",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6124,
                    "avg_durasi_response": 1224.8,
                    "min_durasi_response": 662,
                    "max_durasi_response": 2726,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4480,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 59,
                    "max_durasi_recovery": 2393,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 541101,
                    "nama_posko": "POSKO MENTENG",
                    "id_regu": 11002,
                    "kode_regu": "MENTENG ULC 03",
                    "nama_regu": "MENTENG ULC 03",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 70912,
                    "avg_durasi_response": 8864,
                    "min_durasi_response": 556,
                    "max_durasi_response": 62426,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 3234,
                    "avg_durasi_recovery": 404.25,
                    "min_durasi_recovery": 32,
                    "max_durasi_recovery": 1295,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181601,
                    "nama_posko": "POSKO ULP PASIR PANGARAIAN",
                    "id_regu": 19749,
                    "kode_regu": "DALUDALU",
                    "nama_regu": "DALUDALU",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6731,
                    "avg_durasi_response": 2243.6666666666665,
                    "min_durasi_response": 1182,
                    "max_durasi_response": 2880,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36977629,
                    "avg_durasi_recovery": 12325876.333333334,
                    "min_durasi_recovery": 4573,
                    "max_durasi_recovery": 36513969,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 522601,
                    "nama_posko": "POSKO ULP RANDUDONGKAL",
                    "id_regu": 28797,
                    "kode_regu": "52260.F",
                    "nama_regu": "52260.F",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5366,
                    "avg_durasi_response": 1341.5,
                    "min_durasi_response": 986,
                    "max_durasi_response": 1932,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1775,
                    "avg_durasi_recovery": 443.75,
                    "min_durasi_recovery": 275,
                    "max_durasi_recovery": 546,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 566101,
                    "nama_posko": "POSKO CIKOKOL",
                    "id_regu": 16316,
                    "kode_regu": "ULCCIKOKOL03",
                    "nama_regu": "ULCCIKOKOL03",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22918,
                    "avg_durasi_response": 2291.8,
                    "min_durasi_response": 183,
                    "max_durasi_response": 4611,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36515096,
                    "avg_durasi_recovery": 3651509.6,
                    "min_durasi_recovery": 102,
                    "max_durasi_recovery": 36491583,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "id_regu": 33923,
                    "kode_regu": "UNIT 2",
                    "nama_regu": "UNIT 2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2473,
                    "avg_durasi_response": 2473,
                    "min_durasi_response": 2473,
                    "max_durasi_response": 2473,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 518,
                    "avg_durasi_recovery": 518,
                    "min_durasi_recovery": 518,
                    "max_durasi_recovery": 518,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518011,
                    "nama_posko": "POSKO ULP BOJONEGORO KOTA",
                    "id_regu": 16961,
                    "kode_regu": "KOTA 13",
                    "nama_regu": "KOTA 13",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 43797,
                    "avg_durasi_response": 2305.1052631578946,
                    "min_durasi_response": 1335,
                    "max_durasi_response": 5238,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 24670,
                    "avg_durasi_recovery": 1298.421052631579,
                    "min_durasi_recovery": 380,
                    "max_durasi_recovery": 3240,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "id_regu": 13699,
                    "kode_regu": "CRCSULC 2",
                    "nama_regu": "CRCSULC 2",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 30862,
                    "avg_durasi_response": 2057.4666666666667,
                    "min_durasi_response": 824,
                    "max_durasi_response": 7918,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 14716,
                    "avg_durasi_recovery": 981.0666666666667,
                    "min_durasi_recovery": 92,
                    "max_durasi_recovery": 2239,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523011,
                    "nama_posko": "POSKO ULP SEMARANG TENGAH",
                    "id_regu": 33196,
                    "kode_regu": "52301H",
                    "nama_regu": "52301H",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672732733,
                    "avg_durasi_response": 139394394.41666666,
                    "min_durasi_response": 2373,
                    "max_durasi_response": 1672657238,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10175,
                    "avg_durasi_recovery": 847.9166666666666,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 2290,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "id_regu": 13600,
                    "kode_regu": "REGU SIPA1 PONDOK INDAH ",
                    "nama_regu": "REGU SIPA1 PONDOK INDAH ",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24677,
                    "avg_durasi_response": 1370.9444444444443,
                    "min_durasi_response": 430,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7583,
                    "avg_durasi_recovery": 421.27777777777777,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 1157,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520061,
                    "nama_posko": "POSKO ULP REMBANG",
                    "id_regu": 18391,
                    "kode_regu": "52006.REMBANG564",
                    "nama_regu": "52006.REMBANG564",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20107,
                    "avg_durasi_response": 2234.1111111111113,
                    "min_durasi_response": 971,
                    "max_durasi_response": 4900,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36533033,
                    "avg_durasi_recovery": 4059225.888888889,
                    "min_durasi_recovery": 506,
                    "max_durasi_recovery": 36525313,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 223201,
                    "nama_posko": "POSKO ULP BATULICIN",
                    "id_regu": 30925,
                    "kode_regu": "ULDSMPNHN",
                    "nama_regu": "ULDSMPNHN",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1022,
                    "avg_durasi_response": 1022,
                    "min_durasi_response": 1022,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 998,
                    "avg_durasi_recovery": 998,
                    "min_durasi_recovery": 998,
                    "max_durasi_recovery": 998,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 211401,
                    "nama_posko": "POSKO ULP NGABANG",
                    "id_regu": 24940,
                    "kode_regu": "NGABANG1",
                    "nama_regu": "NGABANG1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1917,
                    "avg_durasi_response": 958.5,
                    "min_durasi_response": 923,
                    "max_durasi_response": 994,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 570,
                    "avg_durasi_recovery": 285,
                    "min_durasi_recovery": 55,
                    "max_durasi_recovery": 515,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516066,
                    "nama_posko": "POSKO ULP KLAKAH",
                    "id_regu": 17295,
                    "kode_regu": "KLKAH.MS1",
                    "nama_regu": "KLKAH.MS1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7530,
                    "avg_durasi_response": 836.6666666666666,
                    "min_durasi_response": 570,
                    "max_durasi_response": 1054,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4943,
                    "avg_durasi_recovery": 549.2222222222222,
                    "min_durasi_recovery": 236,
                    "max_durasi_recovery": 902,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113311,
                    "nama_posko": "POSKO ULP KUALA SIMPANG",
                    "id_regu": 25459,
                    "kode_regu": "PULO TIGA 10.1",
                    "nama_regu": "PULO TIGA 10.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1772,
                    "avg_durasi_response": 886,
                    "min_durasi_response": 783,
                    "max_durasi_response": 989,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1274,
                    "avg_durasi_recovery": 637,
                    "min_durasi_recovery": 624,
                    "max_durasi_recovery": 650,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437301,
                    "nama_posko": "POSKO ULP BAJAWA",
                    "id_regu": 32394,
                    "kode_regu": "NANGARORO",
                    "nama_regu": "NANGARORO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 684,
                    "avg_durasi_response": 684,
                    "min_durasi_response": 684,
                    "max_durasi_response": 684,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522910,
                    "avg_durasi_recovery": 36522910,
                    "min_durasi_recovery": 36522910,
                    "max_durasi_recovery": 36522910,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 547301,
                    "nama_posko": "POSKO PONDOK GEDE",
                    "id_regu": 13669,
                    "kode_regu": "REGU YANTEK MAKMUR2",
                    "nama_regu": "REGU YANTEK MAKMUR2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9037,
                    "avg_durasi_response": 1506.1666666666667,
                    "min_durasi_response": 902,
                    "max_durasi_response": 2686,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4136,
                    "avg_durasi_recovery": 689.3333333333334,
                    "min_durasi_recovery": 268,
                    "max_durasi_recovery": 1285,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511010,
                    "nama_posko": "POSKO ULP INDRAPURA SBY",
                    "id_regu": 37675,
                    "kode_regu": "511010.COMMANDCENTER",
                    "nama_regu": "511010.COMMANDCENTER",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3943,
                    "avg_durasi_response": 1314.3333333333333,
                    "min_durasi_response": 1116,
                    "max_durasi_response": 1449,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1694,
                    "avg_durasi_recovery": 564.6666666666666,
                    "min_durasi_recovery": 262,
                    "max_durasi_recovery": 730,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 133321,
                    "nama_posko": "POSKO ULP SIJUNJUNG",
                    "id_regu": 21666,
                    "kode_regu": "SIJUNJUNG",
                    "nama_regu": "SIJUNJUNG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1083,
                    "avg_durasi_response": 1083,
                    "min_durasi_response": 1083,
                    "max_durasi_response": 1083,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2020,
                    "avg_durasi_recovery": 2020,
                    "min_durasi_recovery": 2020,
                    "max_durasi_recovery": 2020,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431301,
                    "nama_posko": "POSKO ULP ATAMBUA",
                    "id_regu": 20018,
                    "kode_regu": "ATAMBUA",
                    "nama_regu": "ATAMBUA",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672694784,
                    "avg_durasi_response": 88036567.57894737,
                    "min_durasi_response": 531,
                    "max_durasi_response": 1672655450,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36559549,
                    "avg_durasi_recovery": 1924186.7894736843,
                    "min_durasi_recovery": 242,
                    "max_durasi_recovery": 36540409,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "id_regu": 20738,
                    "kode_regu": "PIRU YANTEK MOBILE APKT",
                    "nama_regu": "PIRU YANTEK MOBILE APKT",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 526531,
                    "nama_posko": "POSKO ULP WONOGIRI",
                    "id_regu": 19000,
                    "kode_regu": "52060G TIRTOMOYO",
                    "nama_regu": "52060G TIRTOMOYO",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672663846,
                    "avg_durasi_response": 111510923.06666666,
                    "min_durasi_response": 845,
                    "max_durasi_response": 1672641571,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19768,
                    "avg_durasi_recovery": 1317.8666666666666,
                    "min_durasi_recovery": 560,
                    "max_durasi_recovery": 4111,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 443101,
                    "nama_posko": "POSKO ULP SAPE",
                    "id_regu": 34662,
                    "kode_regu": "44310.GAWA",
                    "nama_regu": "44310.GAWA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2810,
                    "avg_durasi_response": 1405,
                    "min_durasi_response": 1255,
                    "max_durasi_response": 1555,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2249,
                    "avg_durasi_recovery": 1124.5,
                    "min_durasi_recovery": 1058,
                    "max_durasi_recovery": 1191,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113351,
                    "nama_posko": "POSKO ULP BLANG KEJEREN",
                    "id_regu": 36318,
                    "kode_regu": "TRANGUN 10.1",
                    "nama_regu": "TRANGUN 10.1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4934,
                    "avg_durasi_response": 986.8,
                    "min_durasi_response": 850,
                    "max_durasi_response": 1342,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3442,
                    "avg_durasi_recovery": 688.4,
                    "min_durasi_recovery": 85,
                    "max_durasi_recovery": 965,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171301,
                    "nama_posko": "POSKO ULP KALIANDA",
                    "id_regu": 19047,
                    "kode_regu": "KALIANDA571",
                    "nama_regu": "KALIANDA571",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 28896,
                    "avg_durasi_response": 2408,
                    "min_durasi_response": 809,
                    "max_durasi_response": 4284,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4870185,
                    "avg_durasi_recovery": 405848.75,
                    "min_durasi_recovery": 465,
                    "max_durasi_recovery": 1893505,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 431501,
                    "nama_posko": "POSKO ULP KEFAMENANU",
                    "id_regu": 28485,
                    "kode_regu": "KEFA 02",
                    "nama_regu": "KEFA 02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23450,
                    "avg_durasi_response": 1954.1666666666667,
                    "min_durasi_response": 756,
                    "max_durasi_response": 4376,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36553423,
                    "avg_durasi_recovery": 3046118.5833333335,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36541346,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 421201,
                    "nama_posko": "POSKO ULP SENTANI",
                    "id_regu": 39772,
                    "kode_regu": "SENTANI11",
                    "nama_regu": "SENTANI11",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4129,
                    "avg_durasi_response": 1376.3333333333333,
                    "min_durasi_response": 997,
                    "max_durasi_response": 1670,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5963,
                    "avg_durasi_recovery": 1987.6666666666667,
                    "min_durasi_recovery": 1347,
                    "max_durasi_recovery": 2843,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 517102,
                    "nama_posko": "POSKO ULP SUMENEP",
                    "id_regu": 17157,
                    "kode_regu": "SMNP.MS2",
                    "nama_regu": "SMNP.MS2",
                    "total": 39,
                    "total_selesai": 39,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 68037,
                    "avg_durasi_response": 1744.5384615384614,
                    "min_durasi_response": 494,
                    "max_durasi_response": 4903,
                    "total_dibawah_sla_response": 39,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 184383219,
                    "avg_durasi_recovery": 4727774.846153846,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 36499909,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 30
                },
                {
                    "id_posko": 321311,
                    "nama_posko": "POSKO ULP SUNGGUMINASA",
                    "id_regu": 18742,
                    "kode_regu": "S MOBIL 1",
                    "nama_regu": "S MOBIL 1",
                    "total": 17,
                    "total_selesai": 17,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 82722,
                    "avg_durasi_response": 4866,
                    "min_durasi_response": 1231,
                    "max_durasi_response": 10350,
                    "total_dibawah_sla_response": 17,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36537427,
                    "avg_durasi_recovery": 2149260.411764706,
                    "min_durasi_recovery": 620,
                    "max_durasi_recovery": 36512756,
                    "total_dibawah_sla_recovery": 16,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 172701,
                    "nama_posko": "POSKO ULP RUMBIA",
                    "id_regu": 23790,
                    "kode_regu": "SPTHSRBY",
                    "nama_regu": "SPTHSRBY",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10326,
                    "avg_durasi_response": 1721,
                    "min_durasi_response": 1111,
                    "max_durasi_response": 2290,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7522,
                    "avg_durasi_recovery": 1253.6666666666667,
                    "min_durasi_recovery": 849,
                    "max_durasi_recovery": 1517,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 520591,
                    "nama_posko": "POSKO ULP SUMBERLAWANG",
                    "id_regu": 18985,
                    "kode_regu": "SKA SBL YANDAL 1",
                    "nama_regu": "SKA SBL YANDAL 1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3404,
                    "avg_durasi_response": 851,
                    "min_durasi_response": 684,
                    "max_durasi_response": 949,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522618,
                    "avg_durasi_recovery": 9130654.5,
                    "min_durasi_recovery": 1572,
                    "max_durasi_recovery": 36516663,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 319201,
                    "nama_posko": "POSKO ULP BANGGAI",
                    "id_regu": 31121,
                    "kode_regu": "BNGGAI10.2",
                    "nama_regu": "BNGGAI10.2",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5339,
                    "avg_durasi_response": 1334.75,
                    "min_durasi_response": 940,
                    "max_durasi_response": 1527,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3492,
                    "avg_durasi_recovery": 873,
                    "min_durasi_recovery": 547,
                    "max_durasi_recovery": 1057,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 525031,
                    "nama_posko": "POSKO ULP GOMBONG",
                    "id_regu": 18165,
                    "kode_regu": "52503C POS AYAH",
                    "nama_regu": "52503C POS AYAH",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672688417,
                    "avg_durasi_response": 185854268.55555555,
                    "min_durasi_response": 392,
                    "max_durasi_response": 1672680878,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5164,
                    "avg_durasi_recovery": 573.7777777777778,
                    "min_durasi_recovery": 277,
                    "max_durasi_recovery": 1091,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535341,
                    "nama_posko": "POSKO ULP BANJARAN",
                    "id_regu": 18864,
                    "kode_regu": "BANJARAN51",
                    "nama_regu": "BANJARAN51",
                    "total": 19,
                    "total_selesai": 19,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18105,
                    "avg_durasi_response": 952.8947368421053,
                    "min_durasi_response": 546,
                    "max_durasi_response": 1578,
                    "total_dibawah_sla_response": 19,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11900,
                    "avg_durasi_recovery": 626.3157894736842,
                    "min_durasi_recovery": 236,
                    "max_durasi_recovery": 2243,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149301,
                    "nama_posko": "POSKO ULP TUGU MULYO",
                    "id_regu": 27091,
                    "kode_regu": "REGU GANGGUAN TUGU MULYO",
                    "nama_regu": "REGU GANGGUAN TUGU MULYO",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672667997,
                    "avg_durasi_response": 836333998.5,
                    "min_durasi_response": 1345,
                    "max_durasi_response": 1672666652,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2263,
                    "avg_durasi_recovery": 1131.5,
                    "min_durasi_recovery": 1025,
                    "max_durasi_recovery": 1238,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536311,
                    "nama_posko": "POSKO ULP PELABUHAN RATU",
                    "id_regu": 18850,
                    "kode_regu": "TMNJAYA51",
                    "nama_regu": "TMNJAYA51",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1235,
                    "avg_durasi_response": 1235,
                    "min_durasi_response": 1235,
                    "max_durasi_response": 1235,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1680,
                    "avg_durasi_recovery": 1680,
                    "min_durasi_recovery": 1680,
                    "max_durasi_recovery": 1680,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 161301,
                    "nama_posko": "POSKO ULP TOBOALI",
                    "id_regu": 28596,
                    "kode_regu": "YANTEK14",
                    "nama_regu": "YANTEK14",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 769,
                    "avg_durasi_response": 769,
                    "min_durasi_response": 769,
                    "max_durasi_response": 769,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 821,
                    "avg_durasi_recovery": 821,
                    "min_durasi_recovery": 821,
                    "max_durasi_recovery": 821,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518077,
                    "nama_posko": "POSKO ULP JATIROGO",
                    "id_regu": 16980,
                    "kode_regu": "KAJA BULU",
                    "nama_regu": "KAJA BULU",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10881,
                    "avg_durasi_response": 1554.4285714285713,
                    "min_durasi_response": 780,
                    "max_durasi_response": 3183,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3581,
                    "avg_durasi_recovery": 511.57142857142856,
                    "min_durasi_recovery": 274,
                    "max_durasi_recovery": 868,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532611,
                    "nama_posko": "POSKO ULP SINGAPARNA",
                    "id_regu": 19356,
                    "kode_regu": "SALAWU 5.1",
                    "nama_regu": "SALAWU 5.1",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5586,
                    "avg_durasi_response": 798,
                    "min_durasi_response": 461,
                    "max_durasi_response": 1039,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6373,
                    "avg_durasi_recovery": 910.4285714285714,
                    "min_durasi_recovery": 503,
                    "max_durasi_recovery": 2706,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 132221,
                    "nama_posko": "POSKO ULP PADANG PANJANG",
                    "id_regu": 21763,
                    "kode_regu": "OMBILIN",
                    "nama_regu": "OMBILIN",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4336,
                    "avg_durasi_response": 867.2,
                    "min_durasi_response": 409,
                    "max_durasi_response": 1287,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10425,
                    "avg_durasi_recovery": 2085,
                    "min_durasi_recovery": 1669,
                    "max_durasi_recovery": 2565,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312801,
                    "nama_posko": "POSKO ULP TENTENA",
                    "id_regu": 30789,
                    "kode_regu": "PENDOLO101",
                    "nama_regu": "PENDOLO101",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5416,
                    "avg_durasi_response": 902.6666666666666,
                    "min_durasi_response": 543,
                    "max_durasi_response": 1076,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8879,
                    "avg_durasi_recovery": 1479.8333333333333,
                    "min_durasi_recovery": 584,
                    "max_durasi_recovery": 2078,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534111,
                    "nama_posko": "POSKO ULP PAMANUKAN",
                    "id_regu": 19652,
                    "kode_regu": "SUKAMANDI 51",
                    "nama_regu": "SUKAMANDI 51",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672706465,
                    "avg_durasi_response": 278784410.8333333,
                    "min_durasi_response": 593,
                    "max_durasi_response": 1672701878,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 5009,
                    "avg_durasi_recovery": 834.8333333333334,
                    "min_durasi_recovery": 467,
                    "max_durasi_recovery": 1095,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312701,
                    "nama_posko": "POSKO ULP POSO",
                    "id_regu": 29076,
                    "kode_regu": "POSO 101",
                    "nama_regu": "POSO 101",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4204,
                    "avg_durasi_response": 1401.3333333333333,
                    "min_durasi_response": 1148,
                    "max_durasi_response": 1645,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1503,
                    "avg_durasi_recovery": 501,
                    "min_durasi_recovery": 460,
                    "max_durasi_recovery": 562,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 536911,
                    "nama_posko": "POSKO ULP TANGGEUNG",
                    "id_regu": 33017,
                    "kode_regu": "CIMARAGANG.52",
                    "nama_regu": "CIMARAGANG.52",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6124,
                    "avg_durasi_response": 1224.8,
                    "min_durasi_response": 662,
                    "max_durasi_response": 2726,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4480,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 59,
                    "max_durasi_recovery": 2393,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 224501,
                    "nama_posko": "POSKO ULP PANGKALAN BUN",
                    "id_regu": 21117,
                    "kode_regu": "P. BUN URC (11.2)",
                    "nama_regu": "P. BUN URC (11.2)",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7275,
                    "avg_durasi_response": 1818.75,
                    "min_durasi_response": 1259,
                    "max_durasi_response": 2620,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3250,
                    "avg_durasi_recovery": 812.5,
                    "min_durasi_recovery": 247,
                    "max_durasi_recovery": 1647,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 312801,
                    "nama_posko": "POSKO ULP TENTENA",
                    "id_regu": 30789,
                    "kode_regu": "PENDOLO101",
                    "nama_regu": "PENDOLO101",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5416,
                    "avg_durasi_response": 902.6666666666666,
                    "min_durasi_response": 543,
                    "max_durasi_response": 1076,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8879,
                    "avg_durasi_recovery": 1479.8333333333333,
                    "min_durasi_recovery": 584,
                    "max_durasi_recovery": 2078,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181101,
                    "nama_posko": "POSKO ULP PEKANBARU KOTA TIMUR",
                    "id_regu": 37738,
                    "kode_regu": "Dirgantar1",
                    "nama_regu": "Dirgantar1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17464,
                    "avg_durasi_response": 1940.4444444444443,
                    "min_durasi_response": 859,
                    "max_durasi_response": 3671,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7587,
                    "avg_durasi_recovery": 843,
                    "min_durasi_recovery": 456,
                    "max_durasi_recovery": 1213,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 416101,
                    "nama_posko": "POSKO ULP TOBELO",
                    "id_regu": 31104,
                    "kode_regu": "TOBELO 5.2",
                    "nama_regu": "TOBELO 5.2",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1388,
                    "avg_durasi_response": 694,
                    "min_durasi_response": 680,
                    "max_durasi_response": 708,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4444,
                    "avg_durasi_recovery": 2222,
                    "min_durasi_recovery": 2205,
                    "max_durasi_recovery": 2239,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 131061,
                    "nama_posko": "POSKO ULP SICINCIN",
                    "id_regu": 29960,
                    "kode_regu": "AMPALU 2",
                    "nama_regu": "AMPALU 2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5825,
                    "avg_durasi_response": 832.1428571428571,
                    "min_durasi_response": 717,
                    "max_durasi_response": 1022,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9582,
                    "avg_durasi_recovery": 1368.857142857143,
                    "min_durasi_recovery": 1093,
                    "max_durasi_recovery": 1543,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 221501,
                    "nama_posko": "POSKO ULP MARABAHAN",
                    "id_regu": 28609,
                    "kode_regu": "BERANGAS11-MOBILE",
                    "nama_regu": "BERANGAS11-MOBILE",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4130,
                    "avg_durasi_response": 1376.6666666666667,
                    "min_durasi_response": 902,
                    "max_durasi_response": 2118,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36492125,
                    "avg_durasi_recovery": 12164041.666666666,
                    "min_durasi_recovery": 839,
                    "max_durasi_recovery": 36489988,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 411111,
                    "nama_posko": "POSKO ULP AMBON KOTA",
                    "id_regu": 18658,
                    "kode_regu": "411.KOTA",
                    "nama_regu": "411.KOTA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7833,
                    "avg_durasi_response": 1305.5,
                    "min_durasi_response": 1056,
                    "max_durasi_response": 1649,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7983,
                    "avg_durasi_recovery": 1330.5,
                    "min_durasi_recovery": 561,
                    "max_durasi_recovery": 1945,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 223301,
                    "nama_posko": "POSKO ULP SATUI",
                    "id_regu": 20961,
                    "kode_regu": "SUDAN12",
                    "nama_regu": "SUDAN12",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1461,
                    "avg_durasi_response": 1461,
                    "min_durasi_response": 1461,
                    "max_durasi_response": 1461,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 700,
                    "avg_durasi_recovery": 700,
                    "min_durasi_recovery": 700,
                    "max_durasi_recovery": 700,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516044,
                    "nama_posko": "POSKO ULP RAMBI PUJI",
                    "id_regu": 17366,
                    "kode_regu": "RMBPJI.MS1",
                    "nama_regu": "RMBPJI.MS1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672670320,
                    "avg_durasi_response": 167267032,
                    "min_durasi_response": 1010,
                    "max_durasi_response": 1672657070,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 10290,
                    "avg_durasi_recovery": 1029,
                    "min_durasi_recovery": 393,
                    "max_durasi_recovery": 3921,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538111,
                    "nama_posko": "POSKO ULP CIPAYUNG",
                    "id_regu": 18937,
                    "kode_regu": "LIDO",
                    "nama_regu": "LIDO",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8209,
                    "avg_durasi_response": 912.1111111111111,
                    "min_durasi_response": 669,
                    "max_durasi_response": 1518,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8579,
                    "avg_durasi_recovery": 953.2222222222222,
                    "min_durasi_recovery": 159,
                    "max_durasi_recovery": 3361,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 316101,
                    "nama_posko": "POSKO ULP LIMBOTO",
                    "id_regu": 18589,
                    "kode_regu": "SIDOMULYO",
                    "nama_regu": "SIDOMULYO",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7606,
                    "avg_durasi_response": 1901.5,
                    "min_durasi_response": 802,
                    "max_durasi_response": 4415,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3589,
                    "avg_durasi_recovery": 897.25,
                    "min_durasi_recovery": 371,
                    "max_durasi_recovery": 1486,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 325201,
                    "nama_posko": "POSKO ULP BARRU",
                    "id_regu": 33317,
                    "kode_regu": "BARRU6",
                    "nama_regu": "BARRU6",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672661604,
                    "avg_durasi_response": 334532320.8,
                    "min_durasi_response": 516,
                    "max_durasi_response": 1672656168,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2748,
                    "avg_durasi_recovery": 549.6,
                    "min_durasi_recovery": 218,
                    "max_durasi_recovery": 959,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329201,
                    "nama_posko": "POSKO ULP PASANGKAYU",
                    "id_regu": 22290,
                    "kode_regu": "PASANGKAYU11",
                    "nama_regu": "PASANGKAYU11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3749,
                    "avg_durasi_response": 937.25,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1331,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4600,
                    "avg_durasi_recovery": 1150,
                    "min_durasi_recovery": 394,
                    "max_durasi_recovery": 1812,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516545,
                    "nama_posko": "POSKO ULP WONOSARI",
                    "id_regu": 17341,
                    "kode_regu": "WNSR.ULC8",
                    "nama_regu": "WNSR.ULC8",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 23846,
                    "avg_durasi_response": 2167.818181818182,
                    "min_durasi_response": 1398,
                    "max_durasi_response": 3720,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9496,
                    "avg_durasi_recovery": 863.2727272727273,
                    "min_durasi_recovery": 125,
                    "max_durasi_recovery": 1639,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543601,
                    "nama_posko": "POSKO CIPUTAT",
                    "id_regu": 14442,
                    "kode_regu": "MRT_ULC2",
                    "nama_regu": "MRT_ULC2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672669990,
                    "avg_durasi_response": 278778331.6666667,
                    "min_durasi_response": 1191,
                    "max_durasi_response": 1672662001,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 6476,
                    "avg_durasi_recovery": 1079.3333333333333,
                    "min_durasi_recovery": 77,
                    "max_durasi_recovery": 1497,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 147101,
                    "nama_posko": "POSKO ULP MUARA ENIM",
                    "id_regu": 27651,
                    "kode_regu": "KAJA TANJUNG AGUNG",
                    "nama_regu": "KAJA TANJUNG AGUNG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1944,
                    "avg_durasi_response": 1944,
                    "min_durasi_response": 1944,
                    "max_durasi_response": 1944,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1347,
                    "avg_durasi_recovery": 1347,
                    "min_durasi_recovery": 1347,
                    "max_durasi_recovery": 1347,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 116611,
                    "nama_posko": "POSKO ULP BEUREUNEUN",
                    "id_regu": 25221,
                    "kode_regu": "BEUREUNUEN 10.1",
                    "nama_regu": "BEUREUNUEN 10.1",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686008,
                    "avg_durasi_response": 167268600.8,
                    "min_durasi_response": 996,
                    "max_durasi_response": 1672671262,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 8574,
                    "avg_durasi_recovery": 857.4,
                    "min_durasi_recovery": 392,
                    "max_durasi_recovery": 1643,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 521021,
                    "nama_posko": "POSKO ULP WATES",
                    "id_regu": 18308,
                    "kode_regu": "MGL.LOANO",
                    "nama_regu": "MGL.LOANO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1217,
                    "avg_durasi_response": 1217,
                    "min_durasi_response": 1217,
                    "max_durasi_response": 1217,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 930,
                    "avg_durasi_recovery": 930,
                    "min_durasi_recovery": 930,
                    "max_durasi_recovery": 930,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 125011,
                    "nama_posko": "POSKO ULP RANTAU KOTA",
                    "id_regu": 21858,
                    "kode_regu": "UJUNGPADANG",
                    "nama_regu": "UJUNGPADANG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 493,
                    "avg_durasi_response": 493,
                    "min_durasi_response": 493,
                    "max_durasi_response": 493,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 275,
                    "avg_durasi_recovery": 275,
                    "min_durasi_recovery": 275,
                    "max_durasi_recovery": 275,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 318701,
                    "nama_posko": "POSKO ULP MELONGUANE",
                    "id_regu": 22401,
                    "kode_regu": "MIKE101",
                    "nama_regu": "MIKE101",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8132,
                    "avg_durasi_response": 1161.7142857142858,
                    "min_durasi_response": 716,
                    "max_durasi_response": 1783,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73007129,
                    "avg_durasi_recovery": 10429589.857142856,
                    "min_durasi_recovery": 256,
                    "max_durasi_recovery": 36516064,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 172201,
                    "nama_posko": "POSKO ULP BANDAR JAYA",
                    "id_regu": 24143,
                    "kode_regu": "BANDARMATARAM",
                    "nama_regu": "BANDARMATARAM",
                    "total": 11,
                    "total_selesai": 11,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672680693,
                    "avg_durasi_response": 152061881.1818182,
                    "min_durasi_response": 862,
                    "max_durasi_response": 1672666182,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 17632,
                    "avg_durasi_recovery": 1602.909090909091,
                    "min_durasi_recovery": 851,
                    "max_durasi_recovery": 2514,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 522011,
                    "nama_posko": "POSKO ULP PURWOKERTO KOTA",
                    "id_regu": 28257,
                    "kode_regu": "52201.URC2",
                    "nama_regu": "52201.URC2",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 18125,
                    "avg_durasi_response": 1394.2307692307693,
                    "min_durasi_response": 802,
                    "max_durasi_response": 2146,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 19394,
                    "avg_durasi_recovery": 1491.8461538461538,
                    "min_durasi_recovery": 437,
                    "max_durasi_recovery": 2183,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514524,
                    "nama_posko": "POSKO ULP MOJOKERTO",
                    "id_regu": 17110,
                    "kode_regu": "MJKKT.MS2",
                    "nama_regu": "MJKKT.MS2",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10071,
                    "avg_durasi_response": 1438.7142857142858,
                    "min_durasi_response": 739,
                    "max_durasi_response": 2286,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 50471,
                    "avg_durasi_recovery": 7210.142857142857,
                    "min_durasi_recovery": 524,
                    "max_durasi_recovery": 30364,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 552101,
                    "nama_posko": "POSKO ULP KLUNGKUNG",
                    "id_regu": 28557,
                    "kode_regu": "KLK-181",
                    "nama_regu": "KLK-181",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20367,
                    "avg_durasi_response": 1566.6923076923076,
                    "min_durasi_response": 1048,
                    "max_durasi_response": 2137,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 47405,
                    "avg_durasi_recovery": 3646.5384615384614,
                    "min_durasi_recovery": 53,
                    "max_durasi_recovery": 13430,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511054,
                    "nama_posko": "POSKO ULP KENJERAN",
                    "id_regu": 23217,
                    "kode_regu": "KJR.13",
                    "nama_regu": "KJR.13",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7855,
                    "avg_durasi_response": 1571,
                    "min_durasi_response": 1358,
                    "max_durasi_response": 1850,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4037,
                    "avg_durasi_recovery": 807.4,
                    "min_durasi_recovery": 425,
                    "max_durasi_recovery": 1057,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 323201,
                    "nama_posko": "POSKO ULP WUA WUA",
                    "id_regu": 6552,
                    "kode_regu": "WUA WUA M1",
                    "nama_regu": "WUA WUA M1",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 42389,
                    "avg_durasi_response": 1926.7727272727273,
                    "min_durasi_response": 410,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36568274,
                    "avg_durasi_recovery": 1662194.2727272727,
                    "min_durasi_recovery": 17,
                    "max_durasi_recovery": 36563897,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 516717,
                    "nama_posko": "POSKO ULP ROGOJAMPI",
                    "id_regu": 799,
                    "kode_regu": "RGJMP.6",
                    "nama_regu": "RGJMP.6",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 78430,
                    "avg_durasi_response": 2904.814814814815,
                    "min_durasi_response": 986,
                    "max_durasi_response": 4553,
                    "total_dibawah_sla_response": 27,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 109657913,
                    "avg_durasi_recovery": 4061404.185185185,
                    "min_durasi_recovery": 186,
                    "max_durasi_recovery": 36563473,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 532511,
                    "nama_posko": "POSKO ULP RAJAPOLAH",
                    "id_regu": 30761,
                    "kode_regu": "PANJALU 5.2",
                    "nama_regu": "PANJALU 5.2",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 778,
                    "avg_durasi_response": 778,
                    "min_durasi_response": 778,
                    "max_durasi_response": 778,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 175,
                    "avg_durasi_recovery": 175,
                    "min_durasi_recovery": 175,
                    "max_durasi_recovery": 175,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 515043,
                    "nama_posko": "POSKO ULP NGAWI",
                    "id_regu": 17064,
                    "kode_regu": "NGAWI14 (BARAT)",
                    "nama_regu": "NGAWI14 (BARAT)",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10385,
                    "avg_durasi_response": 1038.5,
                    "min_durasi_response": 574,
                    "max_durasi_response": 1529,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 103929,
                    "avg_durasi_recovery": 10392.9,
                    "min_durasi_recovery": 123,
                    "max_durasi_recovery": 24252,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 516077,
                    "nama_posko": "POSKO ULP TANGGUL",
                    "id_regu": 17261,
                    "kode_regu": "TGGL.ULC1",
                    "nama_regu": "TGGL.ULC1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8597,
                    "avg_durasi_response": 1432.8333333333333,
                    "min_durasi_response": 1029,
                    "max_durasi_response": 1948,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3342,
                    "avg_durasi_recovery": 557,
                    "min_durasi_recovery": 319,
                    "max_durasi_recovery": 805,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 537321,
                    "nama_posko": "POSKO ULP BABELAN",
                    "id_regu": 17957,
                    "kode_regu": "BUNGIN 52",
                    "nama_regu": "BUNGIN 52",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10407,
                    "avg_durasi_response": 1300.875,
                    "min_durasi_response": 1018,
                    "max_durasi_response": 1597,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18244,
                    "avg_durasi_recovery": 2280.5,
                    "min_durasi_recovery": 134,
                    "max_durasi_recovery": 10033,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112221,
                    "nama_posko": "POSKO ULP GEUDONG",
                    "id_regu": 25234,
                    "kode_regu": "Geudong 10.1",
                    "nama_regu": "Geudong 10.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1510,
                    "avg_durasi_response": 755,
                    "min_durasi_response": 740,
                    "max_durasi_response": 770,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1483,
                    "avg_durasi_recovery": 741.5,
                    "min_durasi_recovery": 726,
                    "max_durasi_recovery": 757,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 534011,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJABAR)",
                    "id_regu": 37979,
                    "kode_regu": "JATIBARANG5.3",
                    "nama_regu": "JATIBARANG5.3",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1095,
                    "avg_durasi_response": 1095,
                    "min_durasi_response": 1095,
                    "max_durasi_response": 1095,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 676,
                    "avg_durasi_recovery": 676,
                    "min_durasi_recovery": 676,
                    "max_durasi_recovery": 676,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327501,
                    "nama_posko": "POSKO ULP SELAYAR",
                    "id_regu": 34137,
                    "kode_regu": "UNIT MOTOR BATANG MATA",
                    "nama_regu": "UNIT MOTOR BATANG MATA",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2319,
                    "avg_durasi_response": 1159.5,
                    "min_durasi_response": 1152,
                    "max_durasi_response": 1167,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 929,
                    "avg_durasi_recovery": 464.5,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 755,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 523051,
                    "nama_posko": "POSKO ULP KENDAL",
                    "id_regu": 18318,
                    "kode_regu": "52305C",
                    "nama_regu": "52305C",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 46284,
                    "avg_durasi_response": 3306,
                    "min_durasi_response": 1922,
                    "max_durasi_response": 6573,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36525665,
                    "avg_durasi_recovery": 2608976.0714285714,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 36510451,
                    "total_dibawah_sla_recovery": 13,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 122155,
                    "nama_posko": "POSKO ULP TANJUNGPURA",
                    "id_regu": 20127,
                    "kode_regu": "TNJGPURA21",
                    "nama_regu": "TNJGPURA21",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5429,
                    "avg_durasi_response": 2714.5,
                    "min_durasi_response": 1620,
                    "max_durasi_response": 3809,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6349,
                    "avg_durasi_recovery": 3174.5,
                    "min_durasi_recovery": 483,
                    "max_durasi_recovery": 5866,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 320401,
                    "nama_posko": "POSKO ULP PANGKEP",
                    "id_regu": 22019,
                    "kode_regu": "32040.MOBIL3",
                    "nama_regu": "32040.MOBIL3",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9989,
                    "avg_durasi_response": 1997.8,
                    "min_durasi_response": 767,
                    "max_durasi_response": 2917,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5620,
                    "avg_durasi_recovery": 1124,
                    "min_durasi_recovery": 431,
                    "max_durasi_recovery": 2582,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 212201,
                    "nama_posko": "POSKO ULP SAMBAS",
                    "id_regu": 20476,
                    "kode_regu": "SBS-301M",
                    "nama_regu": "SBS-301M",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672662768,
                    "avg_durasi_response": 334532553.6,
                    "min_durasi_response": 878,
                    "max_durasi_response": 1672658894,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 2690,
                    "avg_durasi_recovery": 538,
                    "min_durasi_recovery": 243,
                    "max_durasi_recovery": 832,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538111,
                    "nama_posko": "POSKO ULP CIPAYUNG",
                    "id_regu": 18937,
                    "kode_regu": "LIDO",
                    "nama_regu": "LIDO",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8209,
                    "avg_durasi_response": 912.1111111111111,
                    "min_durasi_response": 669,
                    "max_durasi_response": 1518,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8579,
                    "avg_durasi_recovery": 953.2222222222222,
                    "min_durasi_recovery": 159,
                    "max_durasi_recovery": 3361,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551401,
                    "nama_posko": "POSKO ULP SANUR",
                    "id_regu": 23596,
                    "kode_regu": "SANUR_281",
                    "nama_regu": "SANUR_281",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 132458,
                    "avg_durasi_response": 4730.642857142857,
                    "min_durasi_response": 1117,
                    "max_durasi_response": 8512,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 757991,
                    "avg_durasi_recovery": 27071.10714285714,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 107926,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 552304,
                    "nama_posko": "POSKO ULP KARANGASEM",
                    "id_regu": 13078,
                    "kode_regu": "KRS-285",
                    "nama_regu": "KRS-285",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719950,
                    "avg_durasi_response": 128670765.38461539,
                    "min_durasi_response": 1254,
                    "max_durasi_response": 1672691013,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36772383,
                    "avg_durasi_recovery": 2828644.846153846,
                    "min_durasi_recovery": 946,
                    "max_durasi_recovery": 36492631,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 3
                },
                {
                    "id_posko": 534011,
                    "nama_posko": "POSKO ULP JATIBARANG (DISJABAR)",
                    "id_regu": 37979,
                    "kode_regu": "JATIBARANG5.3",
                    "nama_regu": "JATIBARANG5.3",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1095,
                    "avg_durasi_response": 1095,
                    "min_durasi_response": 1095,
                    "max_durasi_response": 1095,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 676,
                    "avg_durasi_recovery": 676,
                    "min_durasi_recovery": 676,
                    "max_durasi_recovery": 676,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "id_regu": 38176,
                    "kode_regu": "GANDAPURA 10.2",
                    "nama_regu": "GANDAPURA 10.2",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2134,
                    "avg_durasi_response": 533.5,
                    "min_durasi_response": 517,
                    "max_durasi_response": 550,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3406,
                    "avg_durasi_recovery": 851.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 872,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 324201,
                    "nama_posko": "POSKO ULP KARIANGO",
                    "id_regu": 6560,
                    "kode_regu": "KARIANGO1",
                    "nama_regu": "KARIANGO1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 961,
                    "avg_durasi_response": 961,
                    "min_durasi_response": 961,
                    "max_durasi_response": 961,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 884,
                    "avg_durasi_recovery": 884,
                    "min_durasi_recovery": 884,
                    "max_durasi_recovery": 884,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 149001,
                    "nama_posko": "POSKO ULP INDERALAYA",
                    "id_regu": 27102,
                    "kode_regu": "KAJA SUNGAI LEBUNG",
                    "nama_regu": "KAJA SUNGAI LEBUNG",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1556,
                    "avg_durasi_response": 1556,
                    "min_durasi_response": 1556,
                    "max_durasi_response": 1556,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 477,
                    "avg_durasi_recovery": 477,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 477,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514503,
                    "nama_posko": "POSKO ULP MOJOAGUNG",
                    "id_regu": 17085,
                    "kode_regu": "MOJOAGUNG.ULC1",
                    "nama_regu": "MOJOAGUNG.ULC1",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20723,
                    "avg_durasi_response": 1151.2777777777778,
                    "min_durasi_response": 515,
                    "max_durasi_response": 4927,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36553765,
                    "avg_durasi_recovery": 2030764.7222222222,
                    "min_durasi_recovery": 237,
                    "max_durasi_recovery": 36520735,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 526511,
                    "nama_posko": "POSKO ULP SUKOHARDJO",
                    "id_regu": 18960,
                    "kode_regu": "543 Bekonang",
                    "nama_regu": "543 Bekonang",
                    "total": 16,
                    "total_selesai": 16,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 58895,
                    "avg_durasi_response": 3680.9375,
                    "min_durasi_response": 1415,
                    "max_durasi_response": 7615,
                    "total_dibawah_sla_response": 16,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36527249,
                    "avg_durasi_recovery": 2282953.0625,
                    "min_durasi_recovery": 162,
                    "max_durasi_recovery": 36516058,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "id_regu": 35297,
                    "kode_regu": "PKLSUSU27",
                    "nama_regu": "PKLSUSU27",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 517,
                    "avg_durasi_response": 517,
                    "min_durasi_response": 517,
                    "max_durasi_response": 517,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 342,
                    "avg_durasi_recovery": 342,
                    "min_durasi_recovery": 342,
                    "max_durasi_recovery": 342,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562101,
                    "nama_posko": "POSKO ULP RANGKASBITUNG",
                    "id_regu": 16201,
                    "kode_regu": "CITOREK 5.1",
                    "nama_regu": "CITOREK 5.1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2201,
                    "avg_durasi_response": 733.6666666666666,
                    "min_durasi_response": 696,
                    "max_durasi_response": 781,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3301,
                    "avg_durasi_recovery": 1100.3333333333333,
                    "min_durasi_recovery": 928,
                    "max_durasi_recovery": 1252,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524511,
                    "nama_posko": "POSKO ULP PEKALONGAN KOTA",
                    "id_regu": 30416,
                    "kode_regu": "52451F",
                    "nama_regu": "52451F",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14889,
                    "avg_durasi_response": 1654.3333333333333,
                    "min_durasi_response": 781,
                    "max_durasi_response": 2762,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9372,
                    "avg_durasi_recovery": 1041.3333333333333,
                    "min_durasi_recovery": 515,
                    "max_durasi_recovery": 1641,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "id_regu": 13600,
                    "kode_regu": "REGU SIPA1 PONDOK INDAH ",
                    "nama_regu": "REGU SIPA1 PONDOK INDAH ",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24677,
                    "avg_durasi_response": 1370.9444444444443,
                    "min_durasi_response": 430,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7583,
                    "avg_durasi_recovery": 421.27777777777777,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 1157,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 320101,
                    "nama_posko": "POSKO ULP KAREBOSI",
                    "id_regu": 18746,
                    "kode_regu": "K MOBIL 1",
                    "nama_regu": "K MOBIL 1",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 47176,
                    "avg_durasi_response": 2051.1304347826085,
                    "min_durasi_response": 554,
                    "max_durasi_response": 4693,
                    "total_dibawah_sla_response": 23,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 146062982,
                    "avg_durasi_recovery": 6350564.434782608,
                    "min_durasi_recovery": 130,
                    "max_durasi_recovery": 36512050,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_posko": 535171,
                    "nama_posko": "POSKO ULP TANJUNG SARI",
                    "id_regu": 19156,
                    "kode_regu": "TANJUNGSARI 5.1",
                    "nama_regu": "TANJUNGSARI 5.1",
                    "total": 21,
                    "total_selesai": 21,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19997,
                    "avg_durasi_response": 952.2380952380952,
                    "min_durasi_response": 567,
                    "max_durasi_response": 1992,
                    "total_dibawah_sla_response": 21,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11919,
                    "avg_durasi_recovery": 567.5714285714286,
                    "min_durasi_recovery": 266,
                    "max_durasi_recovery": 975,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 437301,
                    "nama_posko": "POSKO ULP BAJAWA",
                    "id_regu": 32394,
                    "kode_regu": "NANGARORO",
                    "nama_regu": "NANGARORO",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 684,
                    "avg_durasi_response": 684,
                    "min_durasi_response": 684,
                    "max_durasi_response": 684,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36522910,
                    "avg_durasi_recovery": 36522910,
                    "min_durasi_recovery": 36522910,
                    "max_durasi_recovery": 36522910,
                    "total_dibawah_sla_recovery": 0,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "id_regu": 14398,
                    "kode_regu": "MAMPANG3",
                    "nama_regu": "MAMPANG3",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6356,
                    "avg_durasi_response": 3178,
                    "min_durasi_response": 1672,
                    "max_durasi_response": 4684,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 963,
                    "avg_durasi_recovery": 481.5,
                    "min_durasi_recovery": 382,
                    "max_durasi_recovery": 581,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 562401,
                    "nama_posko": "POSKO ULP LABUAN",
                    "id_regu": 16217,
                    "kode_regu": "MENES 5.1",
                    "nama_regu": "MENES 5.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1763,
                    "avg_durasi_response": 1763,
                    "min_durasi_response": 1763,
                    "max_durasi_response": 1763,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1156,
                    "avg_durasi_recovery": 1156,
                    "min_durasi_recovery": 1156,
                    "max_durasi_recovery": 1156,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 516534,
                    "nama_posko": "POSKO ULP BONDOWOSO",
                    "id_regu": 17326,
                    "kode_regu": "BDWS.ULC9",
                    "nama_regu": "BDWS.ULC9",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4200,
                    "avg_durasi_response": 1400,
                    "min_durasi_response": 632,
                    "max_durasi_response": 2044,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2510,
                    "avg_durasi_recovery": 836.6666666666666,
                    "min_durasi_recovery": 725,
                    "max_durasi_recovery": 1048,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 535321,
                    "nama_posko": "POSKO ULP SOREANG",
                    "id_regu": 18857,
                    "kode_regu": "SOREANG51",
                    "nama_regu": "SOREANG51",
                    "total": 20,
                    "total_selesai": 20,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 22338,
                    "avg_durasi_response": 1116.9,
                    "min_durasi_response": 469,
                    "max_durasi_response": 2354,
                    "total_dibawah_sla_response": 20,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36524309,
                    "avg_durasi_recovery": 1826215.45,
                    "min_durasi_recovery": 153,
                    "max_durasi_recovery": 36509682,
                    "total_dibawah_sla_recovery": 19,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 520511,
                    "nama_posko": "POSKO ULP SURAKARTA KOTA",
                    "id_regu": 18959,
                    "kode_regu": "SKA KOTA 513",
                    "nama_regu": "SKA KOTA 513",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14000,
                    "avg_durasi_response": 1166.6666666666667,
                    "min_durasi_response": 618,
                    "max_durasi_response": 2142,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9554,
                    "avg_durasi_recovery": 796.1666666666666,
                    "min_durasi_recovery": 559,
                    "max_durasi_recovery": 1083,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 141101,
                    "nama_posko": "POSKO ULP KENTEN",
                    "id_regu": 22858,
                    "kode_regu": "KENTEN.ULC2",
                    "nama_regu": "KENTEN.ULC2",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26635,
                    "avg_durasi_response": 2219.5833333333335,
                    "min_durasi_response": 1321,
                    "max_durasi_response": 4698,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 182467587,
                    "avg_durasi_recovery": 15205632.25,
                    "min_durasi_recovery": 1278,
                    "max_durasi_recovery": 36499714,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_posko": 172501,
                    "nama_posko": "POSKO ULP PRINGSEWU",
                    "id_regu": 23763,
                    "kode_regu": "KEDONDONG",
                    "nama_regu": "KEDONDONG",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 27361,
                    "avg_durasi_response": 2736.1,
                    "min_durasi_response": 1365,
                    "max_durasi_response": 5710,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12615,
                    "avg_durasi_recovery": 1261.5,
                    "min_durasi_recovery": 527,
                    "max_durasi_recovery": 2101,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 181101,
                    "nama_posko": "POSKO ULP PEKANBARU KOTA TIMUR",
                    "id_regu": 37738,
                    "kode_regu": "Dirgantar1",
                    "nama_regu": "Dirgantar1",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 17464,
                    "avg_durasi_response": 1940.4444444444443,
                    "min_durasi_response": 859,
                    "max_durasi_response": 3671,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7587,
                    "avg_durasi_recovery": 843,
                    "min_durasi_recovery": 456,
                    "max_durasi_recovery": 1213,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518055,
                    "nama_posko": "POSKO ULP PADANGAN",
                    "id_regu": 16953,
                    "kode_regu": "PADANGAN 16",
                    "nama_regu": "PADANGAN 16",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16612,
                    "avg_durasi_response": 2076.5,
                    "min_durasi_response": 1381,
                    "max_durasi_response": 3107,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6316,
                    "avg_durasi_recovery": 789.5,
                    "min_durasi_recovery": 251,
                    "max_durasi_recovery": 1224,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431801,
                    "nama_posko": "POSKO ULP OESAO",
                    "id_regu": 29770,
                    "kode_regu": "OESAO KJ PARITI",
                    "nama_regu": "OESAO KJ PARITI",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 11180,
                    "avg_durasi_response": 1597.142857142857,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 2084,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8470,
                    "avg_durasi_recovery": 1210,
                    "min_durasi_recovery": 174,
                    "max_durasi_recovery": 1803,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551401,
                    "nama_posko": "POSKO ULP SANUR",
                    "id_regu": 23596,
                    "kode_regu": "SANUR_281",
                    "nama_regu": "SANUR_281",
                    "total": 28,
                    "total_selesai": 28,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 132458,
                    "avg_durasi_response": 4730.642857142857,
                    "min_durasi_response": 1117,
                    "max_durasi_response": 8512,
                    "total_dibawah_sla_response": 28,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 757991,
                    "avg_durasi_recovery": 27071.10714285714,
                    "min_durasi_recovery": 46,
                    "max_durasi_recovery": 107926,
                    "total_dibawah_sla_recovery": 17,
                    "total_diatas_sla_recovery": 11
                },
                {
                    "id_posko": 172001,
                    "nama_posko": "POSKO ULP METRO",
                    "id_regu": 24116,
                    "kode_regu": "KOTA.10",
                    "nama_regu": "KOTA.10",
                    "total": 15,
                    "total_selesai": 15,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 26700,
                    "avg_durasi_response": 1780,
                    "min_durasi_response": 805,
                    "max_durasi_response": 4440,
                    "total_dibawah_sla_response": 15,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 18687,
                    "avg_durasi_recovery": 1245.8,
                    "min_durasi_recovery": 692,
                    "max_durasi_recovery": 2294,
                    "total_dibawah_sla_recovery": 15,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 214001,
                    "nama_posko": "POSKO ULP KETAPANG",
                    "id_regu": 24942,
                    "kode_regu": "UNIT1JAWI",
                    "nama_regu": "UNIT1JAWI",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 767,
                    "avg_durasi_response": 767,
                    "min_durasi_response": 767,
                    "max_durasi_response": 767,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 405,
                    "avg_durasi_recovery": 405,
                    "min_durasi_recovery": 405,
                    "max_durasi_recovery": 405,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518033,
                    "nama_posko": "POSKO ULP LAMONGAN",
                    "id_regu": 23237,
                    "kode_regu": "LMG.14",
                    "nama_regu": "LMG.14",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672640827,
                    "avg_durasi_response": 139386735.58333334,
                    "min_durasi_response": 935,
                    "max_durasi_response": 1672624613,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36527524,
                    "avg_durasi_recovery": 3043960.3333333335,
                    "min_durasi_recovery": 347,
                    "max_durasi_recovery": 36514311,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 543101,
                    "nama_posko": "POSKO BULUNGAN",
                    "id_regu": 13600,
                    "kode_regu": "REGU SIPA1 PONDOK INDAH ",
                    "nama_regu": "REGU SIPA1 PONDOK INDAH ",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24677,
                    "avg_durasi_response": 1370.9444444444443,
                    "min_durasi_response": 430,
                    "max_durasi_response": 2609,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7583,
                    "avg_durasi_recovery": 421.27777777777777,
                    "min_durasi_recovery": 49,
                    "max_durasi_recovery": 1157,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513563,
                    "nama_posko": "POSKO ULP PROBOLINGGO",
                    "id_regu": 17223,
                    "kode_regu": "PROBO.MS12",
                    "nama_regu": "PROBO.MS12",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672686514,
                    "avg_durasi_response": 238955216.2857143,
                    "min_durasi_response": 670,
                    "max_durasi_response": 1672680386,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36513809,
                    "avg_durasi_recovery": 5216258.428571428,
                    "min_durasi_recovery": 133,
                    "max_durasi_recovery": 36506646,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 115501,
                    "nama_posko": "POSKO ULP SUBULUSSALAM",
                    "id_regu": 25389,
                    "kode_regu": "GELOMBANG10.1",
                    "nama_regu": "GELOMBANG10.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4302,
                    "avg_durasi_response": 2151,
                    "min_durasi_response": 1998,
                    "max_durasi_response": 2304,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36496196,
                    "avg_durasi_recovery": 18248098,
                    "min_durasi_recovery": 3224,
                    "max_durasi_recovery": 36492972,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 518033,
                    "nama_posko": "POSKO ULP LAMONGAN",
                    "id_regu": 23237,
                    "kode_regu": "LMG.14",
                    "nama_regu": "LMG.14",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672640827,
                    "avg_durasi_response": 139386735.58333334,
                    "min_durasi_response": 935,
                    "max_durasi_response": 1672624613,
                    "total_dibawah_sla_response": 11,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 36527524,
                    "avg_durasi_recovery": 3043960.3333333335,
                    "min_durasi_recovery": 347,
                    "max_durasi_recovery": 36514311,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_posko": 144001,
                    "nama_posko": "POSKO ULP MUARA BUNGO",
                    "id_regu": 35845,
                    "kode_regu": "ULCKTBUNGO5",
                    "nama_regu": "ULCKTBUNGO5",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1654,
                    "avg_durasi_response": 1654,
                    "min_durasi_response": 1654,
                    "max_durasi_response": 1654,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1255,
                    "avg_durasi_recovery": 1255,
                    "min_durasi_recovery": 1255,
                    "max_durasi_recovery": 1255,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 511412,
                    "nama_posko": "POSKO ULP DUKUH KUPANG",
                    "id_regu": 25258,
                    "kode_regu": "DKP 17",
                    "nama_regu": "DKP 17",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3940,
                    "avg_durasi_response": 1313.3333333333333,
                    "min_durasi_response": 145,
                    "max_durasi_response": 2522,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6976,
                    "avg_durasi_recovery": 2325.3333333333335,
                    "min_durasi_recovery": 1294,
                    "max_durasi_recovery": 4301,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 518088,
                    "nama_posko": "POSKO ULP SUMBER REJO",
                    "id_regu": 16970,
                    "kode_regu": "ULC2 U/ CT",
                    "nama_regu": "ULC2 U/ CT",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4976,
                    "avg_durasi_response": 710.8571428571429,
                    "min_durasi_response": 372,
                    "max_durasi_response": 1543,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1027,
                    "avg_durasi_recovery": 146.71428571428572,
                    "min_durasi_recovery": 11,
                    "max_durasi_recovery": 184,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 561101,
                    "nama_posko": "POSKO ULP SERANG KOTA",
                    "id_regu": 16240,
                    "kode_regu": "BAROS 5.1",
                    "nama_regu": "BAROS 5.1",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2424,
                    "avg_durasi_response": 1212,
                    "min_durasi_response": 1032,
                    "max_durasi_response": 1392,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2142,
                    "avg_durasi_recovery": 1071,
                    "min_durasi_recovery": 996,
                    "max_durasi_recovery": 1146,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 431901,
                    "nama_posko": "POSKO ULP ROTE NDAO",
                    "id_regu": 36065,
                    "kode_regu": "BUSALANGGA",
                    "nama_regu": "BUSALANGGA",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5850,
                    "avg_durasi_response": 975,
                    "min_durasi_response": 558,
                    "max_durasi_response": 1464,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 9188,
                    "avg_durasi_recovery": 1531.3333333333333,
                    "min_durasi_recovery": 900,
                    "max_durasi_recovery": 2265,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 412601,
                    "nama_posko": "POSKO ULP TERNATE",
                    "id_regu": 38801,
                    "kode_regu": "TERNATE 9",
                    "nama_regu": "TERNATE 9",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 9394,
                    "avg_durasi_response": 1565.6666666666667,
                    "min_durasi_response": 1049,
                    "max_durasi_response": 2026,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5068,
                    "avg_durasi_recovery": 844.6666666666666,
                    "min_durasi_recovery": 443,
                    "max_durasi_recovery": 1241,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513517,
                    "nama_posko": "POSKO ULP GONDANG WETAN",
                    "id_regu": 25082,
                    "kode_regu": "TOSARI 2",
                    "nama_regu": "TOSARI 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20081,
                    "avg_durasi_response": 3346.8333333333335,
                    "min_durasi_response": 1749,
                    "max_durasi_response": 5072,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 72995876,
                    "avg_durasi_recovery": 12165979.333333334,
                    "min_durasi_recovery": 72,
                    "max_durasi_recovery": 36505281,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 211101,
                    "nama_posko": "POSKO ULP MEMPAWAH",
                    "id_regu": 24945,
                    "kode_regu": "MEMPAWAH1",
                    "nama_regu": "MEMPAWAH1",
                    "total": 3,
                    "total_selesai": 3,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2638,
                    "avg_durasi_response": 879.3333333333334,
                    "min_durasi_response": 765,
                    "max_durasi_response": 941,
                    "total_dibawah_sla_response": 3,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1796,
                    "avg_durasi_recovery": 598.6666666666666,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 624,
                    "total_dibawah_sla_recovery": 3,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 546301,
                    "nama_posko": "POSKO CENGKARENG ( POSKO STT )",
                    "id_regu": 17539,
                    "kode_regu": "DERES 4",
                    "nama_regu": "DERES 4",
                    "total": 24,
                    "total_selesai": 24,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 60715,
                    "avg_durasi_response": 2529.7916666666665,
                    "min_durasi_response": 856,
                    "max_durasi_response": 5985,
                    "total_dibawah_sla_response": 24,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 33975,
                    "avg_durasi_recovery": 1415.625,
                    "min_durasi_recovery": 296,
                    "max_durasi_recovery": 11164,
                    "total_dibawah_sla_recovery": 24,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 547401,
                    "nama_posko": "POSKO LENTENG AGUNG",
                    "id_regu": 13674,
                    "kode_regu": "PASAR MINGGU 2",
                    "nama_regu": "PASAR MINGGU 2",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 7466,
                    "avg_durasi_response": 1244.3333333333333,
                    "min_durasi_response": 253,
                    "max_durasi_response": 2446,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3736,
                    "avg_durasi_recovery": 622.6666666666666,
                    "min_durasi_recovery": 181,
                    "max_durasi_recovery": 1140,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327601,
                    "nama_posko": "POSKO ULP SINJAI",
                    "id_regu": 22240,
                    "kode_regu": "TAMAONA",
                    "nama_regu": "TAMAONA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2110,
                    "avg_durasi_response": 2110,
                    "min_durasi_response": 2110,
                    "max_durasi_response": 2110,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3132,
                    "avg_durasi_recovery": 3132,
                    "min_durasi_recovery": 3132,
                    "max_durasi_recovery": 3132,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "id_regu": 35297,
                    "kode_regu": "PKLSUSU27",
                    "nama_regu": "PKLSUSU27",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 517,
                    "avg_durasi_response": 517,
                    "min_durasi_response": 517,
                    "max_durasi_response": 517,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 342,
                    "avg_durasi_recovery": 342,
                    "min_durasi_recovery": 342,
                    "max_durasi_recovery": 342,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "id_regu": 17207,
                    "kode_regu": "GGL15.CT",
                    "nama_regu": "GGL15.CT",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 704,
                    "avg_durasi_response": 704,
                    "min_durasi_response": 704,
                    "max_durasi_response": 704,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 281,
                    "avg_durasi_recovery": 281,
                    "min_durasi_recovery": 281,
                    "max_durasi_recovery": 281,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 113341,
                    "nama_posko": "POSKO ULP KUTACANE",
                    "id_regu": 36358,
                    "kode_regu": "KUTACANE 10.3",
                    "nama_regu": "KUTACANE 10.3",
                    "total": 2,
                    "total_selesai": 2,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1327,
                    "avg_durasi_response": 663.5,
                    "min_durasi_response": 663,
                    "max_durasi_response": 664,
                    "total_dibawah_sla_response": 2,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2227,
                    "avg_durasi_recovery": 1113.5,
                    "min_durasi_recovery": 1106,
                    "max_durasi_recovery": 1121,
                    "total_dibawah_sla_recovery": 2,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 171001,
                    "nama_posko": "POSKO ULP KARANG",
                    "id_regu": 23336,
                    "kode_regu": "ULC 6",
                    "nama_regu": "ULC 6",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672703143,
                    "avg_durasi_response": 278783857.1666667,
                    "min_durasi_response": 2066,
                    "max_durasi_response": 1672688864,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 4104,
                    "avg_durasi_recovery": 684,
                    "min_durasi_recovery": 275,
                    "max_durasi_recovery": 1275,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 538111,
                    "nama_posko": "POSKO ULP CIPAYUNG",
                    "id_regu": 18937,
                    "kode_regu": "LIDO",
                    "nama_regu": "LIDO",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8209,
                    "avg_durasi_response": 912.1111111111111,
                    "min_durasi_response": 669,
                    "max_durasi_response": 1518,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 8579,
                    "avg_durasi_recovery": 953.2222222222222,
                    "min_durasi_recovery": 159,
                    "max_durasi_recovery": 3361,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 326601,
                    "nama_posko": "POSKO ULP MASAMBA",
                    "id_regu": 23712,
                    "kode_regu": "MASAMBA 1",
                    "nama_regu": "MASAMBA 1",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19068,
                    "avg_durasi_response": 3813.6,
                    "min_durasi_response": 1736,
                    "max_durasi_response": 11108,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 7852,
                    "avg_durasi_recovery": 1570.4,
                    "min_durasi_recovery": 440,
                    "max_durasi_recovery": 3039,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 514055,
                    "nama_posko": "POSKO ULP SRENGAT",
                    "id_regu": 31484,
                    "kode_regu": "SRENGAT14",
                    "nama_regu": "SRENGAT14",
                    "total": 33,
                    "total_selesai": 33,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 37699,
                    "avg_durasi_response": 1142.3939393939395,
                    "min_durasi_response": 682,
                    "max_durasi_response": 2072,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 541299,
                    "avg_durasi_recovery": 16403,
                    "min_durasi_recovery": 427,
                    "max_durasi_recovery": 94236,
                    "total_dibawah_sla_recovery": 21,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_posko": 562301,
                    "nama_posko": "POSKO ULP MALINGPING",
                    "id_regu": 16231,
                    "kode_regu": "CILOGRANG 5.1",
                    "nama_regu": "CILOGRANG 5.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5639,
                    "avg_durasi_response": 1409.75,
                    "min_durasi_response": 1105,
                    "max_durasi_response": 1759,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4107,
                    "avg_durasi_recovery": 1026.75,
                    "min_durasi_recovery": 457,
                    "max_durasi_recovery": 1572,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513585,
                    "nama_posko": "POSKO ULP SUKOREJO",
                    "id_regu": 25084,
                    "kode_regu": "SUKOREJO11",
                    "nama_regu": "SUKOREJO11",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16036,
                    "avg_durasi_response": 1145.4285714285713,
                    "min_durasi_response": 814,
                    "max_durasi_response": 1536,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 5880,
                    "avg_durasi_recovery": 420,
                    "min_durasi_recovery": 98,
                    "max_durasi_recovery": 1001,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 532311,
                    "nama_posko": "POSKO ULP CIAMIS",
                    "id_regu": 30505,
                    "kode_regu": "PANAWANGAN 5.2 ",
                    "nama_regu": "PANAWANGAN 5.2 ",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4444,
                    "avg_durasi_response": 1111,
                    "min_durasi_response": 707,
                    "max_durasi_response": 1817,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2730,
                    "avg_durasi_recovery": 682.5,
                    "min_durasi_recovery": 499,
                    "max_durasi_recovery": 824,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 315401,
                    "nama_posko": "POSKO ULP MOUTONG",
                    "id_regu": 22917,
                    "kode_regu": "MOUTONG 10.1",
                    "nama_regu": "MOUTONG 10.1",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5866,
                    "avg_durasi_response": 1466.5,
                    "min_durasi_response": 1094,
                    "max_durasi_response": 1730,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4661,
                    "avg_durasi_recovery": 1165.25,
                    "min_durasi_recovery": 892,
                    "max_durasi_recovery": 1710,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 173301,
                    "nama_posko": "POSKO ULP MENGGALA",
                    "id_regu": 24043,
                    "kode_regu": "MENGGALA",
                    "nama_regu": "MENGGALA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3006,
                    "avg_durasi_response": 3006,
                    "min_durasi_response": 3006,
                    "max_durasi_response": 3006,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 675,
                    "avg_durasi_recovery": 675,
                    "min_durasi_recovery": 675,
                    "max_durasi_recovery": 675,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 329201,
                    "nama_posko": "POSKO ULP PASANGKAYU",
                    "id_regu": 22290,
                    "kode_regu": "PASANGKAYU11",
                    "nama_regu": "PASANGKAYU11",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3749,
                    "avg_durasi_response": 937.25,
                    "min_durasi_response": 756,
                    "max_durasi_response": 1331,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4600,
                    "avg_durasi_recovery": 1150,
                    "min_durasi_recovery": 394,
                    "max_durasi_recovery": 1812,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 319501,
                    "nama_posko": "POSKO ULP LUWUK",
                    "id_regu": 32543,
                    "kode_regu": "BALANTAK10.1",
                    "nama_regu": "BALANTAK10.1",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 867,
                    "avg_durasi_response": 867,
                    "min_durasi_response": 867,
                    "max_durasi_response": 867,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 957,
                    "avg_durasi_recovery": 957,
                    "min_durasi_recovery": 957,
                    "max_durasi_recovery": 957,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 524521,
                    "nama_posko": "POSKO ULP BATANG",
                    "id_regu": 18148,
                    "kode_regu": "52452E LIMPUNG 1",
                    "nama_regu": "52452E LIMPUNG 1",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 14282,
                    "avg_durasi_response": 1190.1666666666667,
                    "min_durasi_response": 561,
                    "max_durasi_response": 2576,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73006115,
                    "avg_durasi_recovery": 6083842.916666667,
                    "min_durasi_recovery": 100,
                    "max_durasi_recovery": 36508272,
                    "total_dibawah_sla_recovery": 10,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 525011,
                    "nama_posko": "POSKO ULP CILACAP KOTA",
                    "id_regu": 29916,
                    "kode_regu": "52501G URC1 Kampung Laut",
                    "nama_regu": "52501G URC1 Kampung Laut",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3591,
                    "avg_durasi_response": 897.75,
                    "min_durasi_response": 567,
                    "max_durasi_response": 1632,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 2854,
                    "avg_durasi_recovery": 713.5,
                    "min_durasi_recovery": 421,
                    "max_durasi_recovery": 1151,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 551303,
                    "nama_posko": "POSKO ULP TABANAN",
                    "id_regu": 12869,
                    "kode_regu": "TABANAN 283",
                    "nama_regu": "TABANAN 283",
                    "total": 13,
                    "total_selesai": 13,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 41256,
                    "avg_durasi_response": 3173.5384615384614,
                    "min_durasi_response": 2258,
                    "max_durasi_response": 4524,
                    "total_dibawah_sla_response": 13,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 701904,
                    "avg_durasi_recovery": 53992.61538461538,
                    "min_durasi_recovery": 449,
                    "max_durasi_recovery": 415846,
                    "total_dibawah_sla_recovery": 11,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 536911,
                    "nama_posko": "POSKO ULP TANGGEUNG",
                    "id_regu": 33017,
                    "kode_regu": "CIMARAGANG.52",
                    "nama_regu": "CIMARAGANG.52",
                    "total": 5,
                    "total_selesai": 5,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6124,
                    "avg_durasi_response": 1224.8,
                    "min_durasi_response": 662,
                    "max_durasi_response": 2726,
                    "total_dibawah_sla_response": 5,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4480,
                    "avg_durasi_recovery": 896,
                    "min_durasi_recovery": 59,
                    "max_durasi_recovery": 2393,
                    "total_dibawah_sla_recovery": 5,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 513574,
                    "nama_posko": "POSKO ULP KRAKSAAN",
                    "id_regu": 37593,
                    "kode_regu": "513506.COMMANDCENTER",
                    "nama_regu": "513506.COMMANDCENTER",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6652,
                    "avg_durasi_response": 831.5,
                    "min_durasi_response": 560,
                    "max_durasi_response": 1247,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73005909,
                    "avg_durasi_recovery": 9125738.625,
                    "min_durasi_recovery": 196,
                    "max_durasi_recovery": 36506654,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "id_regu": 27881,
                    "kode_regu": "ULC PRAYA 1",
                    "nama_regu": "ULC PRAYA 1",
                    "total": 6,
                    "total_selesai": 6,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20480,
                    "avg_durasi_response": 3413.3333333333335,
                    "min_durasi_response": 2447,
                    "max_durasi_response": 4699,
                    "total_dibawah_sla_response": 6,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 6001,
                    "avg_durasi_recovery": 1000.1666666666666,
                    "min_durasi_recovery": 553,
                    "max_durasi_recovery": 1681,
                    "total_dibawah_sla_recovery": 6,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 126122,
                    "nama_posko": "POSKO ULP LUBUKPAKAM",
                    "id_regu": 34577,
                    "kode_regu": "pantai labu",
                    "nama_regu": "pantai labu",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1138,
                    "avg_durasi_response": 1138,
                    "min_durasi_response": 1138,
                    "max_durasi_response": 1138,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1072,
                    "avg_durasi_recovery": 1072,
                    "min_durasi_recovery": 1072,
                    "max_durasi_recovery": 1072,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 327601,
                    "nama_posko": "POSKO ULP SINJAI",
                    "id_regu": 22240,
                    "kode_regu": "TAMAONA",
                    "nama_regu": "TAMAONA",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 2110,
                    "avg_durasi_response": 2110,
                    "min_durasi_response": 2110,
                    "max_durasi_response": 2110,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 3132,
                    "avg_durasi_recovery": 3132,
                    "min_durasi_recovery": 3132,
                    "max_durasi_recovery": 3132,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "id_regu": 18629,
                    "kode_regu": "PRC BU",
                    "nama_regu": "PRC BU",
                    "total": 8,
                    "total_selesai": 8,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 19147,
                    "avg_durasi_response": 2393.375,
                    "min_durasi_response": 1811,
                    "max_durasi_response": 3620,
                    "total_dibawah_sla_response": 8,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 12992,
                    "avg_durasi_recovery": 1624,
                    "min_durasi_recovery": 773,
                    "max_durasi_recovery": 2820,
                    "total_dibawah_sla_recovery": 8,
                    "total_diatas_sla_recovery": 0
                }
            ],
            rekapitulasiGangguanPerTanggal: [
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 161,
                    "nama_uid": "WILAYAH BANGKA BELITUNG",
                    "id_posko": 163001,
                    "nama_posko": "POSKO ULP TANJUNG PANDAN",
                    "tanggal": "2023/01/02",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24805,
                    "avg_durasi_response": 1127.5,
                    "min_durasi_response": 628,
                    "max_durasi_response": 2814,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21219,
                    "avg_durasi_recovery": 964.5,
                    "min_durasi_recovery": 371,
                    "max_durasi_recovery": 2652,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "tanggal": "2023/01/02",
                    "total": 133,
                    "total_selesai": 133,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6690927879,
                    "avg_durasi_response": 50307728.41353384,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1672692980,
                    "total_dibawah_sla_response": 129,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 219547468,
                    "avg_durasi_recovery": 1650732.8421052631,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 36549596,
                    "total_dibawah_sla_recovery": 121,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "tanggal": "2023/01/02",
                    "total": 143,
                    "total_selesai": 143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036364203,
                    "avg_durasi_response": 70184365.05594406,
                    "min_durasi_response": 1125,
                    "max_durasi_response": 1672686562,
                    "total_dibawah_sla_response": 137,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 338861168,
                    "avg_durasi_recovery": 2369658.5174825173,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36539473,
                    "total_dibawah_sla_recovery": 78,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "tanggal": "2023/01/02",
                    "total": 92,
                    "total_selesai": 92,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 390674,
                    "avg_durasi_response": 4246.45652173913,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 9499,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256282847,
                    "avg_durasi_recovery": 2785683.1195652173,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 36538243,
                    "total_dibawah_sla_recovery": 74,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "tanggal": "2023/01/02",
                    "total": 92,
                    "total_selesai": 92,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 390674,
                    "avg_durasi_response": 4246.45652173913,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 9499,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256282847,
                    "avg_durasi_recovery": 2785683.1195652173,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 36538243,
                    "total_dibawah_sla_recovery": 74,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "tanggal": "2023/01/02",
                    "total": 92,
                    "total_selesai": 92,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 390674,
                    "avg_durasi_response": 4246.45652173913,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 9499,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256282847,
                    "avg_durasi_recovery": 2785683.1195652173,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 36538243,
                    "total_dibawah_sla_recovery": 74,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_posko": 566701,
                    "nama_posko": "POSKO CURUG",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1973,
                    "avg_durasi_response": 1973,
                    "min_durasi_response": 1973,
                    "max_durasi_response": 1973,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1105,
                    "avg_durasi_recovery": 1105,
                    "min_durasi_recovery": 1105,
                    "max_durasi_recovery": 1105,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_posko": 566701,
                    "nama_posko": "POSKO CURUG",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1973,
                    "avg_durasi_response": 1973,
                    "min_durasi_response": 1973,
                    "max_durasi_response": 1973,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1105,
                    "avg_durasi_recovery": 1105,
                    "min_durasi_recovery": 1105,
                    "max_durasi_recovery": 1105,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "tanggal": "2023/01/02",
                    "total": 92,
                    "total_selesai": 92,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 390674,
                    "avg_durasi_response": 4246.45652173913,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 9499,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256282847,
                    "avg_durasi_recovery": 2785683.1195652173,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 36538243,
                    "total_dibawah_sla_recovery": 74,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "tanggal": "2023/01/02",
                    "total": 133,
                    "total_selesai": 133,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6690927879,
                    "avg_durasi_response": 50307728.41353384,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1672692980,
                    "total_dibawah_sla_response": 129,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 219547468,
                    "avg_durasi_recovery": 1650732.8421052631,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 36549596,
                    "total_dibawah_sla_recovery": 121,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "tanggal": "2023/01/02",
                    "total": 143,
                    "total_selesai": 143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036364203,
                    "avg_durasi_response": 70184365.05594406,
                    "min_durasi_response": 1125,
                    "max_durasi_response": 1672686562,
                    "total_dibawah_sla_response": 137,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 338861168,
                    "avg_durasi_recovery": 2369658.5174825173,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36539473,
                    "total_dibawah_sla_recovery": 78,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "tanggal": "2023/01/02",
                    "total": 133,
                    "total_selesai": 133,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6690927879,
                    "avg_durasi_response": 50307728.41353384,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1672692980,
                    "total_dibawah_sla_response": 129,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 219547468,
                    "avg_durasi_recovery": 1650732.8421052631,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 36549596,
                    "total_dibawah_sla_recovery": 121,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_posko": 566701,
                    "nama_posko": "POSKO CURUG",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1973,
                    "avg_durasi_response": 1973,
                    "min_durasi_response": 1973,
                    "max_durasi_response": 1973,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1105,
                    "avg_durasi_recovery": 1105,
                    "min_durasi_recovery": 1105,
                    "max_durasi_recovery": 1105,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "tanggal": "2023/01/02",
                    "total": 92,
                    "total_selesai": 92,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 390674,
                    "avg_durasi_response": 4246.45652173913,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 9499,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256282847,
                    "avg_durasi_recovery": 2785683.1195652173,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 36538243,
                    "total_dibawah_sla_recovery": 74,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "tanggal": "2023/01/02",
                    "total": 143,
                    "total_selesai": 143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036364203,
                    "avg_durasi_response": 70184365.05594406,
                    "min_durasi_response": 1125,
                    "max_durasi_response": 1672686562,
                    "total_dibawah_sla_response": 137,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 338861168,
                    "avg_durasi_recovery": 2369658.5174825173,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36539473,
                    "total_dibawah_sla_recovery": 78,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_posko": 566701,
                    "nama_posko": "POSKO CURUG",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1973,
                    "avg_durasi_response": 1973,
                    "min_durasi_response": 1973,
                    "max_durasi_response": 1973,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1105,
                    "avg_durasi_recovery": 1105,
                    "min_durasi_recovery": 1105,
                    "max_durasi_recovery": 1105,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_posko": 566701,
                    "nama_posko": "POSKO CURUG",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1973,
                    "avg_durasi_response": 1973,
                    "min_durasi_response": 1973,
                    "max_durasi_response": 1973,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1105,
                    "avg_durasi_recovery": 1105,
                    "min_durasi_recovery": 1105,
                    "max_durasi_recovery": 1105,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "tanggal": "2023/01/02",
                    "total": 133,
                    "total_selesai": 133,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6690927879,
                    "avg_durasi_response": 50307728.41353384,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1672692980,
                    "total_dibawah_sla_response": 129,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 219547468,
                    "avg_durasi_recovery": 1650732.8421052631,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 36549596,
                    "total_dibawah_sla_recovery": 121,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_posko": 566701,
                    "nama_posko": "POSKO CURUG",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1973,
                    "avg_durasi_response": 1973,
                    "min_durasi_response": 1973,
                    "max_durasi_response": 1973,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1105,
                    "avg_durasi_recovery": 1105,
                    "min_durasi_recovery": 1105,
                    "max_durasi_recovery": 1105,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "tanggal": "2023/01/02",
                    "total": 143,
                    "total_selesai": 143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036364203,
                    "avg_durasi_response": 70184365.05594406,
                    "min_durasi_response": 1125,
                    "max_durasi_response": 1672686562,
                    "total_dibawah_sla_response": 137,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 338861168,
                    "avg_durasi_recovery": 2369658.5174825173,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36539473,
                    "total_dibawah_sla_recovery": 78,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "tanggal": "2023/01/02",
                    "total": 92,
                    "total_selesai": 92,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 390674,
                    "avg_durasi_response": 4246.45652173913,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 9499,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256282847,
                    "avg_durasi_recovery": 2785683.1195652173,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 36538243,
                    "total_dibawah_sla_recovery": 74,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "tanggal": "2023/01/02",
                    "total": 133,
                    "total_selesai": 133,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6690927879,
                    "avg_durasi_response": 50307728.41353384,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1672692980,
                    "total_dibawah_sla_response": 129,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 219547468,
                    "avg_durasi_recovery": 1650732.8421052631,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 36549596,
                    "total_dibawah_sla_recovery": 121,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "tanggal": "2023/01/02",
                    "total": 143,
                    "total_selesai": 143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036364203,
                    "avg_durasi_response": 70184365.05594406,
                    "min_durasi_response": 1125,
                    "max_durasi_response": 1672686562,
                    "total_dibawah_sla_response": 137,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 338861168,
                    "avg_durasi_recovery": 2369658.5174825173,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36539473,
                    "total_dibawah_sla_recovery": 78,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "tanggal": "2023/01/02",
                    "total": 133,
                    "total_selesai": 133,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6690927879,
                    "avg_durasi_response": 50307728.41353384,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1672692980,
                    "total_dibawah_sla_response": 129,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 219547468,
                    "avg_durasi_recovery": 1650732.8421052631,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 36549596,
                    "total_dibawah_sla_recovery": 121,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "tanggal": "2023/01/02",
                    "total": 92,
                    "total_selesai": 92,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 390674,
                    "avg_durasi_response": 4246.45652173913,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 9499,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256282847,
                    "avg_durasi_recovery": 2785683.1195652173,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 36538243,
                    "total_dibawah_sla_recovery": 74,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_posko": 566701,
                    "nama_posko": "POSKO CURUG",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1973,
                    "avg_durasi_response": 1973,
                    "min_durasi_response": 1973,
                    "max_durasi_response": 1973,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1105,
                    "avg_durasi_recovery": 1105,
                    "min_durasi_recovery": 1105,
                    "max_durasi_recovery": 1105,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 161,
                    "nama_uid": "WILAYAH BANGKA BELITUNG",
                    "id_posko": 163001,
                    "nama_posko": "POSKO ULP TANJUNG PANDAN",
                    "tanggal": "2023/01/02",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24805,
                    "avg_durasi_response": 1127.5,
                    "min_durasi_response": 628,
                    "max_durasi_response": 2814,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21219,
                    "avg_durasi_recovery": 964.5,
                    "min_durasi_recovery": 371,
                    "max_durasi_recovery": 2652,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 161,
                    "nama_uid": "WILAYAH BANGKA BELITUNG",
                    "id_posko": 163001,
                    "nama_posko": "POSKO ULP TANJUNG PANDAN",
                    "tanggal": "2023/01/02",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24805,
                    "avg_durasi_response": 1127.5,
                    "min_durasi_response": 628,
                    "max_durasi_response": 2814,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21219,
                    "avg_durasi_recovery": 964.5,
                    "min_durasi_recovery": 371,
                    "max_durasi_recovery": 2652,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "tanggal": "2023/01/02",
                    "total": 133,
                    "total_selesai": 133,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6690927879,
                    "avg_durasi_response": 50307728.41353384,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1672692980,
                    "total_dibawah_sla_response": 129,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 219547468,
                    "avg_durasi_recovery": 1650732.8421052631,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 36549596,
                    "total_dibawah_sla_recovery": 121,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "tanggal": "2023/01/02",
                    "total": 133,
                    "total_selesai": 133,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6690927879,
                    "avg_durasi_response": 50307728.41353384,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1672692980,
                    "total_dibawah_sla_response": 129,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 219547468,
                    "avg_durasi_recovery": 1650732.8421052631,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 36549596,
                    "total_dibawah_sla_recovery": 121,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "tanggal": "2023/01/02",
                    "total": 92,
                    "total_selesai": 92,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 390674,
                    "avg_durasi_response": 4246.45652173913,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 9499,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256282847,
                    "avg_durasi_recovery": 2785683.1195652173,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 36538243,
                    "total_dibawah_sla_recovery": 74,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_posko": 566701,
                    "nama_posko": "POSKO CURUG",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1973,
                    "avg_durasi_response": 1973,
                    "min_durasi_response": 1973,
                    "max_durasi_response": 1973,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1105,
                    "avg_durasi_recovery": 1105,
                    "min_durasi_recovery": 1105,
                    "max_durasi_recovery": 1105,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "tanggal": "2023/01/02",
                    "total": 143,
                    "total_selesai": 143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036364203,
                    "avg_durasi_response": 70184365.05594406,
                    "min_durasi_response": 1125,
                    "max_durasi_response": 1672686562,
                    "total_dibawah_sla_response": 137,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 338861168,
                    "avg_durasi_recovery": 2369658.5174825173,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36539473,
                    "total_dibawah_sla_recovery": 78,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_posko": 566701,
                    "nama_posko": "POSKO CURUG",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1973,
                    "avg_durasi_response": 1973,
                    "min_durasi_response": 1973,
                    "max_durasi_response": 1973,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1105,
                    "avg_durasi_recovery": 1105,
                    "min_durasi_recovery": 1105,
                    "max_durasi_recovery": 1105,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 161,
                    "nama_uid": "WILAYAH BANGKA BELITUNG",
                    "id_posko": 163001,
                    "nama_posko": "POSKO ULP TANJUNG PANDAN",
                    "tanggal": "2023/01/02",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24805,
                    "avg_durasi_response": 1127.5,
                    "min_durasi_response": 628,
                    "max_durasi_response": 2814,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21219,
                    "avg_durasi_recovery": 964.5,
                    "min_durasi_recovery": 371,
                    "max_durasi_recovery": 2652,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 161,
                    "nama_uid": "WILAYAH BANGKA BELITUNG",
                    "id_posko": 163001,
                    "nama_posko": "POSKO ULP TANJUNG PANDAN",
                    "tanggal": "2023/01/02",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24805,
                    "avg_durasi_response": 1127.5,
                    "min_durasi_response": 628,
                    "max_durasi_response": 2814,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21219,
                    "avg_durasi_recovery": 964.5,
                    "min_durasi_recovery": 371,
                    "max_durasi_recovery": 2652,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_posko": 566701,
                    "nama_posko": "POSKO CURUG",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1973,
                    "avg_durasi_response": 1973,
                    "min_durasi_response": 1973,
                    "max_durasi_response": 1973,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1105,
                    "avg_durasi_recovery": 1105,
                    "min_durasi_recovery": 1105,
                    "max_durasi_recovery": 1105,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "tanggal": "2023/01/02",
                    "total": 143,
                    "total_selesai": 143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036364203,
                    "avg_durasi_response": 70184365.05594406,
                    "min_durasi_response": 1125,
                    "max_durasi_response": 1672686562,
                    "total_dibawah_sla_response": 137,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 338861168,
                    "avg_durasi_recovery": 2369658.5174825173,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36539473,
                    "total_dibawah_sla_recovery": 78,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 161,
                    "nama_uid": "WILAYAH BANGKA BELITUNG",
                    "id_posko": 163001,
                    "nama_posko": "POSKO ULP TANJUNG PANDAN",
                    "tanggal": "2023/01/02",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24805,
                    "avg_durasi_response": 1127.5,
                    "min_durasi_response": 628,
                    "max_durasi_response": 2814,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21219,
                    "avg_durasi_recovery": 964.5,
                    "min_durasi_recovery": 371,
                    "max_durasi_recovery": 2652,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 161,
                    "nama_uid": "WILAYAH BANGKA BELITUNG",
                    "id_posko": 163001,
                    "nama_posko": "POSKO ULP TANJUNG PANDAN",
                    "tanggal": "2023/01/02",
                    "total": 22,
                    "total_selesai": 22,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 24805,
                    "avg_durasi_response": 1127.5,
                    "min_durasi_response": 628,
                    "max_durasi_response": 2814,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 21219,
                    "avg_durasi_recovery": 964.5,
                    "min_durasi_recovery": 371,
                    "max_durasi_recovery": 2652,
                    "total_dibawah_sla_recovery": 22,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "tanggal": "2023/01/02",
                    "total": 133,
                    "total_selesai": 133,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6690927879,
                    "avg_durasi_response": 50307728.41353384,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1672692980,
                    "total_dibawah_sla_response": 129,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 219547468,
                    "avg_durasi_recovery": 1650732.8421052631,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 36549596,
                    "total_dibawah_sla_recovery": 121,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "tanggal": "2023/01/02",
                    "total": 92,
                    "total_selesai": 92,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 390674,
                    "avg_durasi_response": 4246.45652173913,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 9499,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256282847,
                    "avg_durasi_recovery": 2785683.1195652173,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 36538243,
                    "total_dibawah_sla_recovery": 74,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "tanggal": "2023/01/02",
                    "total": 92,
                    "total_selesai": 92,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 390674,
                    "avg_durasi_response": 4246.45652173913,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 9499,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256282847,
                    "avg_durasi_recovery": 2785683.1195652173,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 36538243,
                    "total_dibawah_sla_recovery": 74,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "tanggal": "2023/01/02",
                    "total": 143,
                    "total_selesai": 143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036364203,
                    "avg_durasi_response": 70184365.05594406,
                    "min_durasi_response": 1125,
                    "max_durasi_response": 1672686562,
                    "total_dibawah_sla_response": 137,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 338861168,
                    "avg_durasi_recovery": 2369658.5174825173,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36539473,
                    "total_dibawah_sla_recovery": 78,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "tanggal": "2023/01/02",
                    "total": 143,
                    "total_selesai": 143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036364203,
                    "avg_durasi_response": 70184365.05594406,
                    "min_durasi_response": 1125,
                    "max_durasi_response": 1672686562,
                    "total_dibawah_sla_response": 137,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 338861168,
                    "avg_durasi_recovery": 2369658.5174825173,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36539473,
                    "total_dibawah_sla_recovery": 78,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "tanggal": "2023/01/02",
                    "total": 133,
                    "total_selesai": 133,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6690927879,
                    "avg_durasi_response": 50307728.41353384,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1672692980,
                    "total_dibawah_sla_response": 129,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 219547468,
                    "avg_durasi_recovery": 1650732.8421052631,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 36549596,
                    "total_dibawah_sla_recovery": 121,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "tanggal": "2023/01/02",
                    "total": 143,
                    "total_selesai": 143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036364203,
                    "avg_durasi_response": 70184365.05594406,
                    "min_durasi_response": 1125,
                    "max_durasi_response": 1672686562,
                    "total_dibawah_sla_response": 137,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 338861168,
                    "avg_durasi_recovery": 2369658.5174825173,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36539473,
                    "total_dibawah_sla_recovery": 78,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "tanggal": "2023/01/02",
                    "total": 143,
                    "total_selesai": 143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036364203,
                    "avg_durasi_response": 70184365.05594406,
                    "min_durasi_response": 1125,
                    "max_durasi_response": 1672686562,
                    "total_dibawah_sla_response": 137,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 338861168,
                    "avg_durasi_recovery": 2369658.5174825173,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36539473,
                    "total_dibawah_sla_recovery": 78,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_posko": 566701,
                    "nama_posko": "POSKO CURUG",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1973,
                    "avg_durasi_response": 1973,
                    "min_durasi_response": 1973,
                    "max_durasi_response": 1973,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1105,
                    "avg_durasi_recovery": 1105,
                    "min_durasi_recovery": 1105,
                    "max_durasi_recovery": 1105,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_posko": 566701,
                    "nama_posko": "POSKO CURUG",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1973,
                    "avg_durasi_response": 1973,
                    "min_durasi_response": 1973,
                    "max_durasi_response": 1973,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1105,
                    "avg_durasi_recovery": 1105,
                    "min_durasi_recovery": 1105,
                    "max_durasi_recovery": 1105,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "tanggal": "2023/01/02",
                    "total": 92,
                    "total_selesai": 92,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 390674,
                    "avg_durasi_response": 4246.45652173913,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 9499,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256282847,
                    "avg_durasi_recovery": 2785683.1195652173,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 36538243,
                    "total_dibawah_sla_recovery": 74,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_posko": 112281,
                    "nama_posko": "POSKO ULP GANDAPURA",
                    "tanggal": "2023/01/02",
                    "total": 10,
                    "total_selesai": 10,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 5325,
                    "avg_durasi_response": 532.5,
                    "min_durasi_response": 514,
                    "max_durasi_response": 555,
                    "total_dibawah_sla_response": 10,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36516985,
                    "avg_durasi_recovery": 3651698.5,
                    "min_durasi_recovery": 825,
                    "max_durasi_recovery": 36509285,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "tanggal": "2023/01/02",
                    "total": 133,
                    "total_selesai": 133,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6690927879,
                    "avg_durasi_response": 50307728.41353384,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1672692980,
                    "total_dibawah_sla_response": 129,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 219547468,
                    "avg_durasi_recovery": 1650732.8421052631,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 36549596,
                    "total_dibawah_sla_recovery": 121,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_posko": 212001,
                    "nama_posko": "POSKO ULP SINGKAWANG",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 62861,
                    "avg_durasi_response": 1796.0285714285715,
                    "min_durasi_response": 640,
                    "max_durasi_response": 3553,
                    "total_dibawah_sla_response": 35,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73043481,
                    "avg_durasi_recovery": 2086956.6,
                    "min_durasi_recovery": 355,
                    "max_durasi_recovery": 36515893,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "tanggal": "2023/01/02",
                    "total": 92,
                    "total_selesai": 92,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 390674,
                    "avg_durasi_response": 4246.45652173913,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 9499,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256282847,
                    "avg_durasi_recovery": 2785683.1195652173,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 36538243,
                    "total_dibawah_sla_recovery": 74,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "tanggal": "2023/01/02",
                    "total": 143,
                    "total_selesai": 143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036364203,
                    "avg_durasi_response": 70184365.05594406,
                    "min_durasi_response": 1125,
                    "max_durasi_response": 1672686562,
                    "total_dibawah_sla_response": 137,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 338861168,
                    "avg_durasi_recovery": 2369658.5174825173,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36539473,
                    "total_dibawah_sla_recovery": 78,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "tanggal": "2023/01/02",
                    "total": 143,
                    "total_selesai": 143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036364203,
                    "avg_durasi_response": 70184365.05594406,
                    "min_durasi_response": 1125,
                    "max_durasi_response": 1672686562,
                    "total_dibawah_sla_response": 137,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 338861168,
                    "avg_durasi_recovery": 2369658.5174825173,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36539473,
                    "total_dibawah_sla_recovery": 78,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_posko": 414201,
                    "nama_posko": "POSKO ULP PIRU",
                    "tanggal": "2023/01/02",
                    "total": 1,
                    "total_selesai": 1,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1456,
                    "avg_durasi_response": 1456,
                    "min_durasi_response": 1456,
                    "max_durasi_response": 1456,
                    "total_dibawah_sla_response": 1,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 751,
                    "avg_durasi_recovery": 751,
                    "min_durasi_recovery": 751,
                    "max_durasi_recovery": 751,
                    "total_dibawah_sla_recovery": 1,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_posko": 122188,
                    "nama_posko": "POSKO ULP PKL SUSU",
                    "tanggal": "2023/01/02",
                    "total": 4,
                    "total_selesai": 4,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 4007,
                    "avg_durasi_response": 1001.75,
                    "min_durasi_response": 517,
                    "max_durasi_response": 1494,
                    "total_dibawah_sla_response": 4,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 1889,
                    "avg_durasi_recovery": 472.25,
                    "min_durasi_recovery": 316,
                    "max_durasi_recovery": 635,
                    "total_dibawah_sla_recovery": 4,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_posko": 433001,
                    "nama_posko": "POSKO ULP SUMBA TIMUR",
                    "tanggal": "2023/01/02",
                    "total": 18,
                    "total_selesai": 18,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 48033,
                    "avg_durasi_response": 2668.5,
                    "min_durasi_response": 721,
                    "max_durasi_response": 6408,
                    "total_dibawah_sla_response": 18,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15018,
                    "avg_durasi_recovery": 834.3333333333334,
                    "min_durasi_recovery": 241,
                    "max_durasi_recovery": 2015,
                    "total_dibawah_sla_recovery": 18,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_posko": 311501,
                    "nama_posko": "POSKO ULP KAWANGKOAN",
                    "tanggal": "2023/01/02",
                    "total": 56,
                    "total_selesai": 56,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 66925,
                    "avg_durasi_response": 1195.0892857142858,
                    "min_durasi_response": 761,
                    "max_durasi_response": 2265,
                    "total_dibawah_sla_response": 56,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36610632,
                    "avg_durasi_recovery": 653761.2857142857,
                    "min_durasi_recovery": 366,
                    "max_durasi_recovery": 36529240,
                    "total_dibawah_sla_recovery": 55,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_posko": 147801,
                    "nama_posko": "POSKO ULP MUARA BELITI",
                    "tanggal": "2023/01/02",
                    "total": 12,
                    "total_selesai": 12,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 16858,
                    "avg_durasi_response": 1404.8333333333333,
                    "min_durasi_response": 861,
                    "max_durasi_response": 2223,
                    "total_dibawah_sla_response": 12,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 10920,
                    "avg_durasi_recovery": 910,
                    "min_durasi_recovery": 387,
                    "max_durasi_recovery": 2643,
                    "total_dibawah_sla_recovery": 12,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_posko": 545101,
                    "nama_posko": "POSKO SUNTER",
                    "tanggal": "2023/01/02",
                    "total": 100,
                    "total_selesai": 100,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 262149,
                    "avg_durasi_response": 2621.49,
                    "min_durasi_response": 792,
                    "max_durasi_response": 7286,
                    "total_dibawah_sla_response": 100,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 73459253,
                    "avg_durasi_recovery": 734592.53,
                    "min_durasi_recovery": 193,
                    "max_durasi_recovery": 36528896,
                    "total_dibawah_sla_recovery": 95,
                    "total_diatas_sla_recovery": 5
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_posko": 181121,
                    "nama_posko": "POSKO ULP KAMPAR",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 121100,
                    "avg_durasi_response": 3561.764705882353,
                    "min_durasi_response": 1978,
                    "max_durasi_response": 6930,
                    "total_dibawah_sla_response": 34,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 36564122,
                    "avg_durasi_recovery": 1075415.3529411764,
                    "min_durasi_recovery": 301,
                    "max_durasi_recovery": 36529838,
                    "total_dibawah_sla_recovery": 33,
                    "total_diatas_sla_recovery": 1
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "tanggal": "2023/01/02",
                    "total": 92,
                    "total_selesai": 92,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 390674,
                    "avg_durasi_response": 4246.45652173913,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 9499,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256282847,
                    "avg_durasi_recovery": 2785683.1195652173,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 36538243,
                    "total_dibawah_sla_recovery": 74,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_posko": 329501,
                    "nama_posko": "POSKO ULP POLEWALI",
                    "tanggal": "2023/01/02",
                    "total": 14,
                    "total_selesai": 14,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 20525,
                    "avg_durasi_response": 1466.0714285714287,
                    "min_durasi_response": 714,
                    "max_durasi_response": 1913,
                    "total_dibawah_sla_response": 14,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 11969,
                    "avg_durasi_recovery": 854.9285714285714,
                    "min_durasi_recovery": 192,
                    "max_durasi_recovery": 1902,
                    "total_dibawah_sla_recovery": 14,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_posko": 532711,
                    "nama_posko": "POSKO ULP GARUT KOTA",
                    "tanggal": "2023/01/02",
                    "total": 27,
                    "total_selesai": 27,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672719778,
                    "avg_durasi_response": 61952584.37037037,
                    "min_durasi_response": 398,
                    "max_durasi_response": 1672687896,
                    "total_dibawah_sla_response": 26,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 19795,
                    "avg_durasi_recovery": 733.1481481481482,
                    "min_durasi_recovery": 209,
                    "max_durasi_recovery": 1746,
                    "total_dibawah_sla_recovery": 27,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_posko": 171501,
                    "nama_posko": "POSKO ULP SUTAMI",
                    "tanggal": "2023/01/02",
                    "total": 23,
                    "total_selesai": 23,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1672741140,
                    "avg_durasi_response": 72727875.6521739,
                    "min_durasi_response": 1227,
                    "max_durasi_response": 1672699414,
                    "total_dibawah_sla_response": 22,
                    "total_diatas_sla_response": 1,
                    "total_durasi_recovery": 42306,
                    "avg_durasi_recovery": 1839.391304347826,
                    "min_durasi_recovery": 525,
                    "max_durasi_recovery": 8118,
                    "total_dibawah_sla_recovery": 23,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_posko": 566401,
                    "nama_posko": "POSKO CIKUPA",
                    "tanggal": "2023/01/02",
                    "total": 133,
                    "total_selesai": 133,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 6690927879,
                    "avg_durasi_response": 50307728.41353384,
                    "min_durasi_response": 785,
                    "max_durasi_response": 1672692980,
                    "total_dibawah_sla_response": 129,
                    "total_diatas_sla_response": 4,
                    "total_durasi_recovery": 219547468,
                    "avg_durasi_recovery": 1650732.8421052631,
                    "min_durasi_recovery": 178,
                    "max_durasi_recovery": 36549596,
                    "total_dibawah_sla_recovery": 121,
                    "total_diatas_sla_recovery": 12
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_posko": 232011,
                    "nama_posko": "POSKO ULP BALIKPAPAN UTARA",
                    "tanggal": "2023/01/02",
                    "total": 35,
                    "total_selesai": 35,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345414956,
                    "avg_durasi_response": 95583284.45714286,
                    "min_durasi_response": 1510,
                    "max_durasi_response": 1672673743,
                    "total_dibawah_sla_response": 33,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 51665,
                    "avg_durasi_recovery": 1476.142857142857,
                    "min_durasi_recovery": 308,
                    "max_durasi_recovery": 5226,
                    "total_dibawah_sla_recovery": 35,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_posko": 222501,
                    "nama_posko": "POSKO ULP PARINGIN",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8968,
                    "avg_durasi_response": 1281.142857142857,
                    "min_durasi_response": 855,
                    "max_durasi_response": 2392,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 7146,
                    "avg_durasi_recovery": 1020.8571428571429,
                    "min_durasi_recovery": 477,
                    "max_durasi_recovery": 1329,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_posko": 552002,
                    "nama_posko": "POSKO ULP GIANYAR",
                    "tanggal": "2023/01/02",
                    "total": 143,
                    "total_selesai": 143,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10036364203,
                    "avg_durasi_response": 70184365.05594406,
                    "min_durasi_response": 1125,
                    "max_durasi_response": 1672686562,
                    "total_dibawah_sla_response": 137,
                    "total_diatas_sla_response": 6,
                    "total_durasi_recovery": 338861168,
                    "avg_durasi_recovery": 2369658.5174825173,
                    "min_durasi_recovery": 379,
                    "max_durasi_recovery": 36539473,
                    "total_dibawah_sla_recovery": 78,
                    "total_diatas_sla_recovery": 65
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_posko": 132231,
                    "nama_posko": "POSKO ULP LUBUK SIKAPING",
                    "tanggal": "2023/01/02",
                    "total": 9,
                    "total_selesai": 9,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 8944,
                    "avg_durasi_response": 993.7777777777778,
                    "min_durasi_response": 648,
                    "max_durasi_response": 1535,
                    "total_dibawah_sla_response": 9,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 15779,
                    "avg_durasi_recovery": 1753.2222222222222,
                    "min_durasi_recovery": 352,
                    "max_durasi_recovery": 2312,
                    "total_dibawah_sla_recovery": 9,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_posko": 422101,
                    "nama_posko": "POSKO ULP BIAK KOTA",
                    "tanggal": "2023/01/02",
                    "total": 7,
                    "total_selesai": 7,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 10309,
                    "avg_durasi_response": 1472.7142857142858,
                    "min_durasi_response": 536,
                    "max_durasi_response": 2416,
                    "total_dibawah_sla_response": 7,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 4065,
                    "avg_durasi_recovery": 580.7142857142857,
                    "min_durasi_recovery": 108,
                    "max_durasi_recovery": 1528,
                    "total_dibawah_sla_recovery": 7,
                    "total_diatas_sla_recovery": 0
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_posko": 521061,
                    "nama_posko": "POSKO ULP SLEMAN",
                    "tanggal": "2023/01/02",
                    "total": 94,
                    "total_selesai": 94,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 1673133749,
                    "avg_durasi_response": 17799295.202127658,
                    "min_durasi_response": 1383,
                    "max_durasi_response": 1672659541,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 73153315,
                    "avg_durasi_recovery": 778226.7553191489,
                    "min_durasi_recovery": 222,
                    "max_durasi_recovery": 36530364,
                    "total_dibawah_sla_recovery": 92,
                    "total_diatas_sla_recovery": 2
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "tanggal": "2023/01/02",
                    "total": 92,
                    "total_selesai": 92,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 390674,
                    "avg_durasi_response": 4246.45652173913,
                    "min_durasi_response": 1001,
                    "max_durasi_response": 9499,
                    "total_dibawah_sla_response": 92,
                    "total_diatas_sla_response": 0,
                    "total_durasi_recovery": 256282847,
                    "avg_durasi_recovery": 2785683.1195652173,
                    "min_durasi_recovery": 254,
                    "max_durasi_recovery": 36538243,
                    "total_dibawah_sla_recovery": 74,
                    "total_diatas_sla_recovery": 18
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_posko": 514568,
                    "nama_posko": "POSKO ULP MOJOSARI",
                    "tanggal": "2023/01/02",
                    "total": 34,
                    "total_selesai": 34,
                    "persen_selesai": 100,
                    "total_inproses": 0,
                    "persen_inproses": 0,
                    "total_durasi_response": 3345335394,
                    "avg_durasi_response": 98392217.47058824,
                    "min_durasi_response": 251,
                    "max_durasi_response": 1672670899,
                    "total_dibawah_sla_response": 32,
                    "total_diatas_sla_response": 2,
                    "total_durasi_recovery": 250163,
                    "avg_durasi_recovery": 7357.735294117647,
                    "min_durasi_recovery": 115,
                    "max_durasi_recovery": 72996,
                    "total_dibawah_sla_recovery": 30,
                    "total_diatas_sla_recovery": 4
                }
            ],
            rekapitulasiGangguanBerdasarkanMedia: [
                {
                    "media": "",
                    "tgl1": 266,
                    "tgl2": 193,
                    "tgl3": 235,
                    "tgl4": 334,
                    "tgl5": 323,
                    "tgl6": 279,
                    "tgl7": 213,
                    "tgl8": 313,
                    "tgl9": 288,
                    "tgl10": 225,
                    "tgl11": 265,
                    "tgl12": 261,
                    "tgl13": 270,
                    "tgl14": 186,
                    "tgl15": 266,
                    "tgl16": 275,
                    "tgl17": 275,
                    "tgl18": 233,
                    "tgl19": 223,
                    "tgl20": 322,
                    "tgl21": 295,
                    "tgl22": 311,
                    "tgl23": 336,
                    "tgl24": 332,
                    "tgl25": 284,
                    "tgl26": 255,
                    "tgl27": 301,
                    "tgl28": 290,
                    "tgl29": 299,
                    "tgl30": 263,
                    "tgl31": 253,
                    "total": 8464
                },
                {
                    "media": "Facebook",
                    "tgl1": 6,
                    "tgl2": 2,
                    "tgl3": 6,
                    "tgl4": 9,
                    "tgl5": 2,
                    "tgl6": 3,
                    "tgl7": 4,
                    "tgl8": 5,
                    "tgl9": 4,
                    "tgl10": 5,
                    "tgl11": 3,
                    "tgl12": 12,
                    "tgl13": 49,
                    "tgl14": 20,
                    "tgl15": 18,
                    "tgl16": 32,
                    "tgl17": 36,
                    "tgl18": 46,
                    "tgl19": 37,
                    "tgl20": 31,
                    "tgl21": 57,
                    "tgl22": 31,
                    "tgl23": 16,
                    "tgl24": 8,
                    "tgl25": 14,
                    "tgl26": 43,
                    "tgl27": 13,
                    "tgl28": 44,
                    "tgl29": 33,
                    "tgl30": 39,
                    "tgl31": 44,
                    "total": 672
                },
                {
                    "media": "EMS",
                    "tgl1": 0,
                    "tgl2": 0,
                    "tgl3": 1,
                    "tgl4": 0,
                    "tgl5": 0,
                    "tgl6": 0,
                    "tgl7": 1,
                    "tgl8": 1,
                    "tgl9": 1,
                    "tgl10": 0,
                    "tgl11": 0,
                    "tgl12": 0,
                    "tgl13": 0,
                    "tgl14": 2,
                    "tgl15": 0,
                    "tgl16": 1,
                    "tgl17": 0,
                    "tgl18": 0,
                    "tgl19": 0,
                    "tgl20": 3,
                    "tgl21": 0,
                    "tgl22": 0,
                    "tgl23": 1,
                    "tgl24": 0,
                    "tgl25": 0,
                    "tgl26": 0,
                    "tgl27": 0,
                    "tgl28": 0,
                    "tgl29": 0,
                    "tgl30": 0,
                    "tgl31": 0,
                    "total": 11
                },
                {
                    "media": "Email",
                    "tgl1": 77,
                    "tgl2": 54,
                    "tgl3": 83,
                    "tgl4": 85,
                    "tgl5": 73,
                    "tgl6": 61,
                    "tgl7": 52,
                    "tgl8": 63,
                    "tgl9": 87,
                    "tgl10": 81,
                    "tgl11": 92,
                    "tgl12": 85,
                    "tgl13": 72,
                    "tgl14": 66,
                    "tgl15": 89,
                    "tgl16": 103,
                    "tgl17": 74,
                    "tgl18": 96,
                    "tgl19": 51,
                    "tgl20": 104,
                    "tgl21": 99,
                    "tgl22": 116,
                    "tgl23": 74,
                    "tgl24": 86,
                    "tgl25": 81,
                    "tgl26": 42,
                    "tgl27": 79,
                    "tgl28": 90,
                    "tgl29": 94,
                    "tgl30": 92,
                    "tgl31": 70,
                    "total": 2471
                },
                {
                    "media": "Twitter",
                    "tgl1": 5,
                    "tgl2": 8,
                    "tgl3": 3,
                    "tgl4": 6,
                    "tgl5": 2,
                    "tgl6": 2,
                    "tgl7": 4,
                    "tgl8": 2,
                    "tgl9": 7,
                    "tgl10": 5,
                    "tgl11": 11,
                    "tgl12": 40,
                    "tgl13": 48,
                    "tgl14": 26,
                    "tgl15": 27,
                    "tgl16": 50,
                    "tgl17": 41,
                    "tgl18": 45,
                    "tgl19": 35,
                    "tgl20": 47,
                    "tgl21": 38,
                    "tgl22": 53,
                    "tgl23": 28,
                    "tgl24": 11,
                    "tgl25": 28,
                    "tgl26": 40,
                    "tgl27": 28,
                    "tgl28": 38,
                    "tgl29": 20,
                    "tgl30": 34,
                    "tgl31": 11,
                    "total": 743
                },
                {
                    "media": "PLN Mobile",
                    "tgl1": 16504,
                    "tgl2": 15718,
                    "tgl3": 15901,
                    "tgl4": 15738,
                    "tgl5": 15083,
                    "tgl6": 15020,
                    "tgl7": 14269,
                    "tgl8": 15661,
                    "tgl9": 15132,
                    "tgl10": 14841,
                    "tgl11": 14928,
                    "tgl12": 14788,
                    "tgl13": 14584,
                    "tgl14": 9353,
                    "tgl15": 14752,
                    "tgl16": 14756,
                    "tgl17": 14468,
                    "tgl18": 14677,
                    "tgl19": 13590,
                    "tgl20": 12615,
                    "tgl21": 13810,
                    "tgl22": 9370,
                    "tgl23": 6427,
                    "tgl24": 14915,
                    "tgl25": 10872,
                    "tgl26": 14101,
                    "tgl27": 14415,
                    "tgl28": 13589,
                    "tgl29": 14693,
                    "tgl30": 14414,
                    "tgl31": 14853,
                    "total": 433837
                },
                {
                    "media": "Instagram",
                    "tgl1": 6,
                    "tgl2": 7,
                    "tgl3": 10,
                    "tgl4": 11,
                    "tgl5": 10,
                    "tgl6": 6,
                    "tgl7": 2,
                    "tgl8": 2,
                    "tgl9": 10,
                    "tgl10": 9,
                    "tgl11": 12,
                    "tgl12": 53,
                    "tgl13": 42,
                    "tgl14": 28,
                    "tgl15": 21,
                    "tgl16": 45,
                    "tgl17": 33,
                    "tgl18": 47,
                    "tgl19": 28,
                    "tgl20": 27,
                    "tgl21": 50,
                    "tgl22": 33,
                    "tgl23": 25,
                    "tgl24": 13,
                    "tgl25": 35,
                    "tgl26": 48,
                    "tgl27": 32,
                    "tgl28": 57,
                    "tgl29": 39,
                    "tgl30": 40,
                    "tgl31": 35,
                    "total": 816
                },
                {
                    "media": "Call PLN 123",
                    "tgl1": 11404,
                    "tgl2": 10787,
                    "tgl3": 10115,
                    "tgl4": 10043,
                    "tgl5": 9577,
                    "tgl6": 9111,
                    "tgl7": 8211,
                    "tgl8": 9515,
                    "tgl9": 9065,
                    "tgl10": 8823,
                    "tgl11": 8791,
                    "tgl12": 8665,
                    "tgl13": 8774,
                    "tgl14": 7446,
                    "tgl15": 9930,
                    "tgl16": 8921,
                    "tgl17": 8559,
                    "tgl18": 8536,
                    "tgl19": 7944,
                    "tgl20": 9138,
                    "tgl21": 7663,
                    "tgl22": 9154,
                    "tgl23": 11060,
                    "tgl24": 9043,
                    "tgl25": 9115,
                    "tgl26": 8408,
                    "tgl27": 8806,
                    "tgl28": 8181,
                    "tgl29": 8853,
                    "tgl30": 8610,
                    "tgl31": 9132,
                    "total": 281380
                },
                {
                    "media": "Datang ke Kantor",
                    "tgl1": 804,
                    "tgl2": 782,
                    "tgl3": 766,
                    "tgl4": 755,
                    "tgl5": 701,
                    "tgl6": 815,
                    "tgl7": 801,
                    "tgl8": 821,
                    "tgl9": 778,
                    "tgl10": 804,
                    "tgl11": 881,
                    "tgl12": 693,
                    "tgl13": 816,
                    "tgl14": 655,
                    "tgl15": 1144,
                    "tgl16": 959,
                    "tgl17": 952,
                    "tgl18": 1014,
                    "tgl19": 895,
                    "tgl20": 935,
                    "tgl21": 904,
                    "tgl22": 1046,
                    "tgl23": 1347,
                    "tgl24": 1075,
                    "tgl25": 1354,
                    "tgl26": 1100,
                    "tgl27": 968,
                    "tgl28": 1114,
                    "tgl29": 1192,
                    "tgl30": 1303,
                    "tgl31": 1037,
                    "total": 29211
                },
                {
                    "media": "Live Chat Website",
                    "tgl1": 16,
                    "tgl2": 11,
                    "tgl3": 17,
                    "tgl4": 26,
                    "tgl5": 22,
                    "tgl6": 22,
                    "tgl7": 18,
                    "tgl8": 13,
                    "tgl9": 18,
                    "tgl10": 13,
                    "tgl11": 25,
                    "tgl12": 28,
                    "tgl13": 25,
                    "tgl14": 18,
                    "tgl15": 37,
                    "tgl16": 22,
                    "tgl17": 8,
                    "tgl18": 25,
                    "tgl19": 18,
                    "tgl20": 28,
                    "tgl21": 19,
                    "tgl22": 47,
                    "tgl23": 85,
                    "tgl24": 27,
                    "tgl25": 25,
                    "tgl26": 9,
                    "tgl27": 18,
                    "tgl28": 23,
                    "tgl29": 30,
                    "tgl30": 18,
                    "tgl31": 15,
                    "total": 726
                },
                {
                    "media": "Live Chat PLN Mobile",
                    "tgl1": 200,
                    "tgl2": 176,
                    "tgl3": 199,
                    "tgl4": 188,
                    "tgl5": 189,
                    "tgl6": 203,
                    "tgl7": 209,
                    "tgl8": 150,
                    "tgl9": 192,
                    "tgl10": 189,
                    "tgl11": 206,
                    "tgl12": 197,
                    "tgl13": 211,
                    "tgl14": 111,
                    "tgl15": 168,
                    "tgl16": 155,
                    "tgl17": 179,
                    "tgl18": 179,
                    "tgl19": 137,
                    "tgl20": 171,
                    "tgl21": 179,
                    "tgl22": 120,
                    "tgl23": 68,
                    "tgl24": 155,
                    "tgl25": 127,
                    "tgl26": 114,
                    "tgl27": 187,
                    "tgl28": 176,
                    "tgl29": 207,
                    "tgl30": 168,
                    "tgl31": 209,
                    "total": 5319
                },
                {
                    "media": "Ulasan Aplikasi PLN Mobile",
                    "tgl1": 1,
                    "tgl2": 2,
                    "tgl3": 0,
                    "tgl4": 1,
                    "tgl5": 0,
                    "tgl6": 0,
                    "tgl7": 0,
                    "tgl8": 0,
                    "tgl9": 1,
                    "tgl10": 1,
                    "tgl11": 1,
                    "tgl12": 3,
                    "tgl13": 0,
                    "tgl14": 0,
                    "tgl15": 0,
                    "tgl16": 2,
                    "tgl17": 0,
                    "tgl18": 0,
                    "tgl19": 0,
                    "tgl20": 0,
                    "tgl21": 1,
                    "tgl22": 1,
                    "tgl23": 0,
                    "tgl24": 1,
                    "tgl25": 0,
                    "tgl26": 1,
                    "tgl27": 0,
                    "tgl28": 0,
                    "tgl29": 0,
                    "tgl30": 2,
                    "tgl31": 0,
                    "total": 18
                }
            ],
            rekapitulasiGangguanAlihPosko: [
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_posko": 131051,
                    "nama_posko": "POSKO ULP LUBUK ALUNG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "posko_in": 3,
                    "posko_out": 3
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "posko_in": 3,
                    "posko_out": 3
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "posko_in": 3,
                    "posko_out": 3
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_up3": 0,
                    "nama_up3": "",
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_up3": 0,
                    "nama_up3": "",
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_posko": 171201,
                    "nama_posko": "POSKO GH RAJABASA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_up3": 423,
                    "nama_up3": "UP3 SORONG",
                    "id_posko": 423101,
                    "nama_posko": "POSKO ULP SORONG KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "posko_in": 3,
                    "posko_out": 3
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31100,
                    "nama_up3": "UP3 MANADO",
                    "id_posko": 311201,
                    "nama_posko": "POSKO ULP AIRMADIDI",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2220,
                    "nama_up3": "UP3 BARABAI",
                    "id_posko": 222701,
                    "nama_posko": "POSKO ULP DAHA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2220,
                    "nama_up3": "UP3 BARABAI",
                    "id_posko": 222701,
                    "nama_posko": "POSKO ULP DAHA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_posko": 141101,
                    "nama_posko": "POSKO ULP KENTEN",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 231,
                    "nama_up3": "UP3 SAMARINDA",
                    "id_posko": 231001,
                    "nama_posko": "POSKO ULP SAMARINDA KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 231,
                    "nama_up3": "UP3 SAMARINDA",
                    "id_posko": 231001,
                    "nama_posko": "POSKO ULP SAMARINDA KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_posko": 141101,
                    "nama_posko": "POSKO ULP KENTEN",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_posko": 131051,
                    "nama_posko": "POSKO ULP LUBUK ALUNG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_posko": 171201,
                    "nama_posko": "POSKO GH RAJABASA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 231,
                    "nama_up3": "UP3 SAMARINDA",
                    "id_posko": 231001,
                    "nama_posko": "POSKO ULP SAMARINDA KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 111,
                    "nama_up3": "UP3 BANDA ACEH",
                    "id_posko": 111121,
                    "nama_posko": "POSKO ULP LAMBARO",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_up3": 0,
                    "nama_up3": "",
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_posko": 182601,
                    "nama_posko": "POSKO ULP BAGAN BATU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_up3": 0,
                    "nama_up3": "",
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_up3": 0,
                    "nama_up3": "",
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "posko_in": 3,
                    "posko_out": 3
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_up3": 0,
                    "nama_up3": "",
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_posko": 141101,
                    "nama_posko": "POSKO ULP KENTEN",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_posko": 131051,
                    "nama_posko": "POSKO ULP LUBUK ALUNG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_posko": 141101,
                    "nama_posko": "POSKO ULP KENTEN",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_up3": 0,
                    "nama_up3": "",
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31100,
                    "nama_up3": "UP3 MANADO",
                    "id_posko": 311201,
                    "nama_posko": "POSKO ULP AIRMADIDI",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 111,
                    "nama_up3": "UP3 BANDA ACEH",
                    "id_posko": 111121,
                    "nama_posko": "POSKO ULP LAMBARO",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_posko": 171201,
                    "nama_posko": "POSKO GH RAJABASA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_up3": 0,
                    "nama_up3": "",
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31100,
                    "nama_up3": "UP3 MANADO",
                    "id_posko": 311201,
                    "nama_posko": "POSKO ULP AIRMADIDI",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_posko": 441401,
                    "nama_posko": "POSKO ULP PRAYA",
                    "posko_in": 2,
                    "posko_out": 2
                },
                {
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_posko": 182601,
                    "nama_posko": "POSKO ULP BAGAN BATU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_up3": 0,
                    "nama_up3": "",
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_posko": 141101,
                    "nama_posko": "POSKO ULP KENTEN",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_posko": 171201,
                    "nama_posko": "POSKO GH RAJABASA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_posko": 538671,
                    "nama_posko": "POSKO ULP JONGGOL",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "posko_in": 3,
                    "posko_out": 3
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2220,
                    "nama_up3": "UP3 BARABAI",
                    "id_posko": 222701,
                    "nama_posko": "POSKO ULP DAHA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_posko": 131051,
                    "nama_posko": "POSKO ULP LUBUK ALUNG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_up3": 0,
                    "nama_up3": "",
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "posko_in": 3,
                    "posko_out": 3
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_up3": 0,
                    "nama_up3": "",
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_posko": 141101,
                    "nama_posko": "POSKO ULP KENTEN",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "posko_in": 3,
                    "posko_out": 3
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_posko": 551001,
                    "nama_posko": "POSKO ULP DENPASAR",
                    "posko_in": 3,
                    "posko_out": 3
                },
                {
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_posko": 566201,
                    "nama_posko": "POSKO SERPONG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_posko": 120011,
                    "nama_posko": "POSKO ULP MEDAN KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 316,
                    "nama_up3": "UP3 PONTIANAK",
                    "id_posko": 211001,
                    "nama_posko": "POSKO ULP KOTA",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_posko": 320301,
                    "nama_posko": "POSKO ULP MAROS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_posko": 547201,
                    "nama_posko": "POSKO CIRACAS",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_posko": 141101,
                    "nama_posko": "POSKO ULP KENTEN",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31100,
                    "nama_up3": "UP3 MANADO",
                    "id_posko": 311201,
                    "nama_posko": "POSKO ULP AIRMADIDI",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 0,
                    "nama_uid": "",
                    "id_up3": 0,
                    "nama_up3": "",
                    "id_posko": 543201,
                    "nama_posko": "POSKO MAMPANG",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_posko": 525521,
                    "nama_posko": "POSKO ULP TEGOWANU",
                    "posko_in": 1,
                    "posko_out": 1
                },
                {
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_posko": 514111,
                    "nama_posko": "POSKO ULP GROGOL ( DISJATIM )",
                    "posko_in": 1,
                    "posko_out": 1
                }
            ],

        },
    },
    keluhan: {
        daftar: {
            daftarKeluhanDialihkanKeUnitLain: [
                {
                    "no_laporan": "K5523020400288",
                    "pembuat_laporan": "CC.55.ANISA",
                    "waktu_lapor": "04/02/2023 11:18:57",
                    "waktu_dialihkan": "04/02/2023 12:49:36",
                    "waktu_response": "04/02/2023 12:50:21",
                    "waktu_recovery": "04/02/2023 13:06:53",
                    "durasi_response_time": 5484,
                    "durasi_recovery_time": 992,
                    "id_unit_lama": 227,
                    "nama_unit_lama": "ULP MEDAN SELATAN",
                    "id_unit_baru": 5,
                    "nama_unit_baru": "ULP DENAI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELVIRA ",
                    "alamat_pelapor": "JL PASAR 3 GG PISANG NO.22 RT0/RW0 KEL BANDAR KALIFA KEC PERCUT SEI TUAN KAB DELI SERDANG SUMATRA UTARA",
                    "no_telp_pelapor": "087882621344",
                    "keterangan_pelapor": "1 APP PRABAYAR TERTERA GAGAL. TIDAK BISA MEMASUKKAN PULSA. (PTL TIDAK PADAM ). SETELAH UPDATE VKRN 43. NO TOKEN : 38665587538675472633. SISA PULSA  : 43.20 KWH PELANGGAN MENGHUBUNGI KEMBALI. UPDATE CC.52.ETA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423021005925",
                    "pembuat_laporan": "CC.54.HENDI",
                    "waktu_lapor": "10/02/2023 20:24:35",
                    "waktu_dialihkan": "10/02/2023 21:02:39",
                    "waktu_response": "10/02/2023 21:36:20",
                    "waktu_recovery": "10/02/2023 21:42:37",
                    "durasi_response_time": 4305,
                    "durasi_recovery_time": 377,
                    "id_unit_lama": 233,
                    "nama_unit_lama": "ULP PURWOKERTO KOTA",
                    "id_unit_baru": 236,
                    "nama_unit_baru": "ULP BANJARNEGARA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO BUDIYANTO",
                    "alamat_pelapor": "ALAMAT LOKASI : DN TANJUNG TIRTA RT 5 RW 1 KEL DS TANJUNG TIRTA KEC PUNGGELAN KAB BANJARNEGARA JATENG, ACUAN LOKASI : DEKAT KELURAHAN",
                    "no_telp_pelapor": "08121512224",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PS NON PELANGGAN  ( L/ 5500 VA ) MELALUI PLN 123 DENGAN NO AGENDA 522040132302100027 DAN NO REG 5220429004905 DIPERUNTUKAN UNTUK PENERANGAN BTS SELAMA 14 HARI MULAI PADA TGL 11/2/23 - 24/2/23 PUKUL 12:00 WIB PEMOHON MENGAKU SEBAGAI PIHAK YANG BERTANGGUNG JAWAB",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423021005015",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "10/02/2023 18:01:21",
                    "waktu_dialihkan": "10/02/2023 18:04:07",
                    "waktu_response": "10/02/2023 18:13:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 746,
                    "durasi_recovery_time": 33136328,
                    "id_unit_lama": 227,
                    "nama_unit_lama": "ULP MEDAN SELATAN",
                    "id_unit_baru": 225,
                    "nama_unit_baru": "ULP MEDAN KOTA",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ervina Vina4",
                    "alamat_pelapor": "JL PSR MERAH GG SETIA UJUNG KEL BINJAI No.0 RT.0 RW.0 M DENAI",
                    "no_telp_pelapor": "6285276706679",
                    "keterangan_pelapor": "MUTASI_K (G9923021098935:app) - sudah beli token.tapi gagal terus tolong PLN tindak lanjutin lebih cepat.terima kasih",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423021004276",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "10/02/2023 16:20:21",
                    "waktu_dialihkan": "11/02/2023 06:28:29",
                    "waktu_response": "11/02/2023 13:39:37",
                    "waktu_recovery": "11/02/2023 16:28:03",
                    "durasi_response_time": 76756,
                    "durasi_recovery_time": 10106,
                    "id_unit_lama": 62,
                    "nama_unit_lama": "ULP KAYU AGUNG",
                    "id_unit_baru": 82,
                    "nama_unit_baru": "ULP TUGU MULYO",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "call center bmg",
                    "alamat_pelapor": "Desa Gading Raja Desa SP2 Kecamatan Padamaran Kabupaten Ogan Komering Ilir, Sumatera Selatan",
                    "no_telp_pelapor": "6281225199487",
                    "keterangan_pelapor": "Seal in MCB KWH NA or Seal Papan OKA NA",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423021001969",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "10/02/2023 10:49:02",
                    "waktu_dialihkan": "10/02/2023 10:53:35",
                    "waktu_response": "10/02/2023 11:21:09",
                    "waktu_recovery": "10/02/2023 12:15:16",
                    "durasi_response_time": 1927,
                    "durasi_recovery_time": 3247,
                    "id_unit_lama": 238,
                    "nama_unit_lama": "UP3 TANJUNG PRIOK",
                    "id_unit_baru": 194,
                    "nama_unit_baru": "UP3 BANDENGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad alinafia",
                    "alamat_pelapor": "blok a no 55",
                    "no_telp_pelapor": "6282123607797",
                    "keterangan_pelapor": "K5423021001925",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423021000728",
                    "pembuat_laporan": "CC.54.CHASMA.SM",
                    "waktu_lapor": "10/02/2023 08:10:53",
                    "waktu_dialihkan": "10/02/2023 08:18:06",
                    "waktu_response": "10/02/2023 08:16:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 33172149,
                    "id_unit_lama": 112,
                    "nama_unit_lama": "ULP CIBINONG",
                    "id_unit_baru": 61,
                    "nama_unit_baru": "ULP BOGOR TIMUR",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANISA/annisanurayu",
                    "alamat_pelapor": "PERUMAHAN BOGOR ASRI, KEL. NANGGEWER, KEC. CIBINONG 5.  ",
                    "no_telp_pelapor": "08111100014",
                    "keterangan_pelapor": "MUTASI_K (G9923021098307:utk dicek teknik) - DI WILAYAH SB PTL SERING PADAM BANYAK RUMAH DALAM 1 BULAN TERAKHIR HAMPIR 1 - 3 PADAM. PTL TIDAK PADAM",
                    "media": "Instagram"
                },
                {
                    "no_laporan": "K5423020905410",
                    "pembuat_laporan": "CC.54.ANISA.CSOI",
                    "waktu_lapor": "09/02/2023 16:46:55",
                    "waktu_dialihkan": "09/02/2023 16:56:10",
                    "waktu_response": "09/02/2023 17:15:59",
                    "waktu_recovery": "09/02/2023 17:17:47",
                    "durasi_response_time": 1744,
                    "durasi_recovery_time": 108,
                    "id_unit_lama": 207,
                    "nama_unit_lama": "ULP BEKASI KOTA",
                    "id_unit_baru": 227,
                    "nama_unit_baru": "ULP MEDAN SATRIA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00000000000000021473",
                    "nama_pelapor": "BP HASRIL",
                    "alamat_pelapor": "JL JENDRAL SUDIRMAN KM 32 NO 28 RT 1 RW 1 KEL HARAPAN MULYA KEC MEDAN SATRIA KOTA BEKASI 17143. DI SEBERANG SEKOLAH MARTIA BAKTI ",
                    "no_telp_pelapor": "02189461117",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGANAN SELAMANYA KARENA SUDAH TIDAK DIGUNAKAN, PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423020903436",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "09/02/2023 12:50:52",
                    "waktu_dialihkan": "09/02/2023 12:58:51",
                    "waktu_response": "09/02/2023 13:25:59",
                    "waktu_recovery": "09/02/2023 13:29:19",
                    "durasi_response_time": 2107,
                    "durasi_recovery_time": 200,
                    "id_unit_lama": 77,
                    "nama_unit_lama": "ULP CIMAHI KOTA",
                    "id_unit_baru": 81,
                    "nama_unit_baru": "ULP PADALARANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "asep permana",
                    "alamat_pelapor": "kp cibodas rt 03 rw 11",
                    "no_telp_pelapor": "6281222681022",
                    "keterangan_pelapor": "memasukam nomor token sudah beberapa kali gagal terus, ada tulisan rejec ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020902816",
                    "pembuat_laporan": "CC.54.WELINDA.LC",
                    "waktu_lapor": "09/02/2023 11:44:33",
                    "waktu_dialihkan": "09/02/2023 17:03:12",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": -1675943073,
                    "durasi_recovery_time": 1709189155,
                    "id_unit_lama": 254,
                    "nama_unit_lama": "ULP SUTAMI",
                    "id_unit_baru": 224,
                    "nama_unit_baru": "ULP WAY HALIM",
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL JLN ABDUL KHOLIK SAHBABALAU, SABAH BALAU, TANJUNG BINTANG, KAB. LAMPUNG SELATAN, LAMPUNG",
                    "no_telp_pelapor": "081291781376 ",
                    "keterangan_pelapor": "TGL 2/1/2023 PROSES PB ( B1T/5.500 VA) MELALUI PLN MOBILE DENGAN NOMOR AGENDA 171509912301026147. TGL 9/1/2023  BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA MIGRASI AGENDA PINDAH UNIT  DAN SESUAI INFORMASI PELANGGAN BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Live Chat PLN Mobile"
                },
                {
                    "no_laporan": "K5423020901815",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "09/02/2023 10:15:44",
                    "waktu_dialihkan": "09/02/2023 10:17:08",
                    "waktu_response": "09/02/2023 14:24:50",
                    "waktu_recovery": "09/02/2023 15:16:17",
                    "durasi_response_time": 14946,
                    "durasi_recovery_time": 3087,
                    "id_unit_lama": 121,
                    "nama_unit_lama": "ULP MATTOANGING",
                    "id_unit_baru": 10,
                    "nama_unit_baru": "ULP KAREBOSI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "pln",
                    "alamat_pelapor": "Jalan Kelapa 3",
                    "no_telp_pelapor": "6285342662045",
                    "keterangan_pelapor": "PB BELUM TERPASANG. PERMOHONAN MASUK ULP KAREBOSI\\nNO AGENDA \\n321219912301243772\\n321219912301243773\\n321219912301303801\\na/n Y. SAMBINE\\n",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020901414",
                    "pembuat_laporan": "CC.54.FULKI",
                    "waktu_lapor": "09/02/2023 09:32:19",
                    "waktu_dialihkan": "09/02/2023 09:34:48",
                    "waktu_response": "09/02/2023 09:37:08",
                    "waktu_recovery": "09/02/2023 10:19:29",
                    "durasi_response_time": 289,
                    "durasi_recovery_time": 2541,
                    "id_unit_lama": 94,
                    "nama_unit_lama": "UP3 MENTENG",
                    "id_unit_baru": 38,
                    "nama_unit_baru": "UP3 BULUNGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VERA",
                    "alamat_pelapor": "JL BUNGUR BESAR NO.97 KEL - KEC KEMAYORAN JAKPUS. ACUAN LOKASI SEBRANG GEREJEN SENJON",
                    "no_telp_pelapor": "02142876015",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP KARENA RENOVASI RUMAH. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423020901243",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "09/02/2023 09:10:44",
                    "waktu_dialihkan": "09/02/2023 09:54:13",
                    "waktu_response": "09/02/2023 09:57:32",
                    "waktu_recovery": "09/02/2023 10:21:41",
                    "durasi_response_time": 2808,
                    "durasi_recovery_time": 1449,
                    "id_unit_lama": 58,
                    "nama_unit_lama": "UP3 KEBON JERUK",
                    "id_unit_baru": 94,
                    "nama_unit_baru": "UP3 MENTENG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adam Fikri",
                    "alamat_pelapor": "jl.kedoya utara pos polisi",
                    "no_telp_pelapor": "6285771823725",
                    "keterangan_pelapor": "Kebakaran kabel tiang listrik. segera di perbaiaki sekarang ledakan semakin membesar",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020900310",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "09/02/2023 06:07:37",
                    "waktu_dialihkan": "09/02/2023 07:59:44",
                    "waktu_response": "09/02/2023 08:00:33",
                    "waktu_recovery": "09/02/2023 08:07:23",
                    "durasi_response_time": 6776,
                    "durasi_recovery_time": 410,
                    "id_unit_lama": 81,
                    "nama_unit_lama": "ULP BOGOR BARAT",
                    "id_unit_baru": 71,
                    "nama_unit_baru": "ULP BOGOR KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agus priyatna",
                    "alamat_pelapor": "Jl. Dadali Lb. No.39",
                    "no_telp_pelapor": "6281911740493",
                    "keterangan_pelapor": "pendaftaran dari tgl 20 des 2022, kwh belum terpasang sampai sekarang",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020806688",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "08/02/2023 19:23:57",
                    "waktu_dialihkan": "08/02/2023 21:41:05",
                    "waktu_response": "08/02/2023 21:56:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 9161,
                    "durasi_recovery_time": 33295757,
                    "id_unit_lama": 81,
                    "nama_unit_lama": "ULP BOGOR BARAT",
                    "id_unit_baru": 61,
                    "nama_unit_baru": "ULP BOGOR TIMUR",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ujang",
                    "alamat_pelapor": "KP KEDUNG HALANG No.0 RT.000 RW.00 SUKARESMI",
                    "no_telp_pelapor": "6283808121119",
                    "keterangan_pelapor": "MUTASI_K (G9923020896965:perlu penanganan oleh petugas) - kWh mati total ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020805922",
                    "pembuat_laporan": "CC.54.FIRMAN_F",
                    "waktu_lapor": "08/02/2023 17:30:23",
                    "waktu_dialihkan": "08/02/2023 18:43:23",
                    "waktu_response": "08/02/2023 19:00:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5385,
                    "durasi_recovery_time": 33306347,
                    "id_unit_lama": 238,
                    "nama_unit_lama": "ULP MEDAN JOHOR",
                    "id_unit_baru": 106,
                    "nama_unit_baru": "ULP PANCURBATU",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. MINER",
                    "alamat_pelapor": "JL PINTU AIR 4 NO. 331 SIMALINGKAR  RT-- / RW- LINGKUNGAN 10  KEL. KUALA BEKALA KEC. MEDAN JOHOR KOTA MEDAN // DIDEPAN TRAFO TEGUH, PANGLONG HARAPAN BARU",
                    "no_telp_pelapor": "081361611457",
                    "keterangan_pelapor": "MUTASI_K (G9923020896731:geser app) - MOHON DILAKUKAN PENGGESERAN APP UNTUK RENOVASI RUMAH.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423020805010",
                    "pembuat_laporan": "CC.54.OKTAVIANI",
                    "waktu_lapor": "08/02/2023 15:43:54",
                    "waktu_dialihkan": "08/02/2023 15:56:17",
                    "waktu_response": "08/02/2023 19:30:28",
                    "waktu_recovery": "08/02/2023 19:32:26",
                    "durasi_response_time": 13594,
                    "durasi_recovery_time": 118,
                    "id_unit_lama": 79,
                    "nama_unit_lama": "ULP SEMARANG TIMUR",
                    "id_unit_baru": 39,
                    "nama_unit_baru": "ULP BLORA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000634832",
                    "nama_pelapor": "IBU SEPTI",
                    "alamat_pelapor": "DS NGRAHO KD TUBAN NO.0 RT.6 RW.1 KD TUBAN, BAJO, KEDUNGTUBAN, KAB. BLORA, JAWA TENGAH",
                    "no_telp_pelapor": "082137581622",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020801725, TGL 11/1/23 PEMBAYARAN DENGAN NO REGISTRASI 5200817019917 HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN MIGRASI. 1 MINGGU YANG LALU   PELANGGAN DATANG KE AREADAN INFO PETUGAS TIDAK BISA DILANJUTKAN KARENA PENGAJUAN VIA PLN MOBILE PELANGGAN DIARAHKAN PETUGAS UTK   MEMBUAT SURAT PERNYATAAN TERKAIT TETAP INGIN DILAYANI DENGAN LAYANAN PRABAYAR KARENA DAYA BESAR .  HINGGA   SAAT INI BELUM ADA KONFIRMASI LANJUTAN DARI AREA .\\n\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423020804722",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "08/02/2023 15:11:13",
                    "waktu_dialihkan": "08/02/2023 15:13:25",
                    "waktu_response": "08/02/2023 15:47:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2199,
                    "durasi_recovery_time": 33317883,
                    "id_unit_lama": 60,
                    "nama_unit_lama": "ULP DENPASAR",
                    "id_unit_baru": 100,
                    "nama_unit_baru": "ULP SANUR",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annisa Kartika Sari",
                    "alamat_pelapor": "JL BAY PASS NGR. RAI No.232 RT.0 RW.0 ABIANTIMBU",
                    "no_telp_pelapor": "6282240510388",
                    "keterangan_pelapor": "MUTASI_K (G9923020896459:Cek KONDISI APP) - Tlg dilakukan pengecekan listrik klinik karna pembayaran membengkak",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020803643",
                    "pembuat_laporan": "CC.54.AYU_E.SM",
                    "waktu_lapor": "08/02/2023 13:14:02",
                    "waktu_dialihkan": "08/02/2023 13:23:57",
                    "waktu_response": "08/02/2023 13:25:15",
                    "waktu_recovery": "08/02/2023 13:40:16",
                    "durasi_response_time": 673,
                    "durasi_recovery_time": 901,
                    "id_unit_lama": 212,
                    "nama_unit_lama": "UP3 LENTENG AGUNG",
                    "id_unit_baru": 38,
                    "nama_unit_baru": "UP3 BULUNGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FARZANA",
                    "alamat_pelapor": "JL BANGKA RAYA RT 05/011 \\nKELURAHAN PELA MAMPANG. \\nKEC MAMPANG PRAPATAN \\n",
                    "no_telp_pelapor": "08159347145",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN KEHILANGAN ID PELANGGAN AN. FATULAH A \\nDENGAN DAYA TERPASANG 1300 VA. PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN REKENING LISTRIK \\n\\n",
                    "media": "Email"
                },
                {
                    "no_laporan": "K5423020802367",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "08/02/2023 10:55:45",
                    "waktu_dialihkan": "08/02/2023 11:32:04",
                    "waktu_response": "08/02/2023 11:40:29",
                    "waktu_recovery": "08/02/2023 13:54:56",
                    "durasi_response_time": 2684,
                    "durasi_recovery_time": 8067,
                    "id_unit_lama": 58,
                    "nama_unit_lama": "UP3 KEBON JERUK",
                    "id_unit_baru": 108,
                    "nama_unit_baru": "UP3 BINTARO",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rico sampelino",
                    "alamat_pelapor": "Jl. Strategi Raya Blok S1 No.10",
                    "no_telp_pelapor": "6282226150779",
                    "keterangan_pelapor": "nomor pengaduan K5423020106385 dari tanggal 1 feb 2023 hingga saat ini belum ada penyelesaian.",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020800777",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "08/02/2023 08:12:07",
                    "waktu_dialihkan": "08/02/2023 10:30:38",
                    "waktu_response": "08/02/2023 10:34:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 8552,
                    "durasi_recovery_time": 33336676,
                    "id_unit_lama": 227,
                    "nama_unit_lama": "ULP MEDAN SELATAN",
                    "id_unit_baru": 5,
                    "nama_unit_baru": "ULP DENAI",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad zein",
                    "alamat_pelapor": "jalan trimurti pasar 4 ",
                    "no_telp_pelapor": "6281370037954",
                    "keterangan_pelapor": "tidak dapat mengisi kode token, selalu gagal",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020800600",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "08/02/2023 07:43:59",
                    "waktu_dialihkan": "08/02/2023 07:49:05",
                    "waktu_response": "08/02/2023 07:51:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 452,
                    "durasi_recovery_time": 33346464,
                    "id_unit_lama": 144,
                    "nama_unit_lama": "ULP GAMBUT",
                    "id_unit_baru": 104,
                    "nama_unit_baru": "ULP BANJARBARU",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurfidiin",
                    "alamat_pelapor": "jl kurnia no 1a rt 007/004 pabrik roti mekar bakery",
                    "no_telp_pelapor": "6282154507983",
                    "keterangan_pelapor": "MUTASI_K (G9923020895902:perlu penanganan team yantek) - ncb lemah sering mati\\ndan mau minta naik daya 7600",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020800565",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "08/02/2023 07:36:27",
                    "waktu_dialihkan": "08/02/2023 08:02:46",
                    "waktu_response": "08/02/2023 14:28:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 24711,
                    "durasi_recovery_time": 33322657,
                    "id_unit_lama": 129,
                    "nama_unit_lama": "ULP KAKAP",
                    "id_unit_baru": 108,
                    "nama_unit_baru": "ULP KOTA",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MADE ADI SURATMO",
                    "alamat_pelapor": "jalan karya parit Hanura perumahan Annisa residence 2 wilayah PLN kota",
                    "no_telp_pelapor": "6285821854149",
                    "keterangan_pelapor": "MUTASI_K (G9923020896368:APP) - sudah 2 kali lapor. pasang baru perumahan Annisa residence 2. nomor Reg 2110052001205 Wil PLN kota. kWh listrik belum di pasang.",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020800471",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "08/02/2023 07:11:37",
                    "waktu_dialihkan": "08/02/2023 07:33:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": -1675840297,
                    "durasi_recovery_time": 1709189155,
                    "id_unit_lama": 58,
                    "nama_unit_lama": "UP3 KEBON JERUK",
                    "id_unit_baru": 102,
                    "nama_unit_baru": "UP3 CENGKARENG",
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sitichodijah",
                    "alamat_pelapor": "Jl. Perumahan Taman Kota No.6",
                    "no_telp_pelapor": "6287784915535",
                    "keterangan_pelapor": "kabel berasap",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020706701",
                    "pembuat_laporan": "CC.54.ALIF",
                    "waktu_lapor": "07/02/2023 19:58:17",
                    "waktu_dialihkan": "07/02/2023 20:42:21",
                    "waktu_response": "07/02/2023 20:59:53",
                    "waktu_recovery": "08/02/2023 00:24:57",
                    "durasi_response_time": 3696,
                    "durasi_recovery_time": 12304,
                    "id_unit_lama": 51,
                    "nama_unit_lama": "ULP BANDUNG BARAT",
                    "id_unit_baru": 71,
                    "nama_unit_baru": "ULP BOGOR KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRA",
                    "alamat_pelapor": "JL KP LIJA NO 0 RT.4 RW.4 KEL SUKARESMI KEC KEC.MEGAMENDUNG KAB BOGOR JAWA BARAT ACUAN: DEKAT SAUNG KOPERASI",
                    "no_telp_pelapor": "0895803378000",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENANGANAN PROSES PS PELANGGAN DAYA (450 VA - 4400 VA) KEPERUNTUKKAN PESTA TGL 07/02/23 - TGL 28/02/23 SELAMA : 21 HARI PUKUL 17:00 HARI DENGAN NO REG : 5381130002295 SESUAI INFO PELANGGAN YBS MENGINGINKAN DIRUBAH MENJADI PS NON PELANGGAN.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423020706606",
                    "pembuat_laporan": "CC.54.yulianingsih",
                    "waktu_lapor": "07/02/2023 19:42:52",
                    "waktu_dialihkan": "07/02/2023 19:44:07",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": -1675798972,
                    "durasi_recovery_time": 1709189155,
                    "id_unit_lama": 118,
                    "nama_unit_lama": "ULP MEMPAWAH",
                    "id_unit_baru": 148,
                    "nama_unit_baru": "ULP NGABANG",
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YULIUS ",
                    "alamat_pelapor": "DS KRANJI PAIDANG DSN KLAIBONE KEC. SENGATAMILA KAB. LANDAK KALBAR ",
                    "no_telp_pelapor": "081256698787",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN . TGL 07/02/2023 DATANG PETUGAS BERSAMA APARATUR (POLISI ) . PELANGAN SANGAT KECEWA ATAS KUNJUNGAN PETUGAS KARENA TIDAK ADA SOPAN SANTUN (PERMISI )",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423020705304",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_lapor": "07/02/2023 16:34:18",
                    "waktu_dialihkan": "07/02/2023 16:38:57",
                    "waktu_response": "07/02/2023 16:53:28",
                    "waktu_recovery": "08/02/2023 04:32:30",
                    "durasi_response_time": 1150,
                    "durasi_recovery_time": 41942,
                    "id_unit_lama": 94,
                    "nama_unit_lama": "UP3 MENTENG",
                    "id_unit_baru": 138,
                    "nama_unit_baru": "UP3 JATINEGARA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINDY  ",
                    "alamat_pelapor": "JL KARET PEDURENAN  NO 25 RT004 KEL KARET KUNINGAN KEC SETIABUDI JAKSEL ",
                    "no_telp_pelapor": "0215255980",
                    "keterangan_pelapor": "MOHON BANTUAN PENGIRIMAN INVOICE REK FEB 23 UNTUK IDPEL 541100167367 DAN 544101691612 KE EMAIL purchasing01.pnp@gmail.com , PLN 123 TELAH MENJELASKAN SESUAI DENGAN KETENTUAN NAMUN PADA APLIKASI PLN MOBILE PELANGGAN TELAH TERDAFTAR 4 IDPEL SEHINGGA YBS KESULITAN MENDAPATKAN INVOICE TSB",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423020704286",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "07/02/2023 14:36:35",
                    "waktu_dialihkan": "07/02/2023 15:03:14",
                    "waktu_response": "07/02/2023 15:46:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4210,
                    "durasi_recovery_time": 33404350,
                    "id_unit_lama": 30,
                    "nama_unit_lama": "ULP MAROS",
                    "id_unit_baru": 20,
                    "nama_unit_baru": "ULP DAYA",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muliyadi",
                    "alamat_pelapor": "dusun takkalasi perumahan rachita garden 2",
                    "no_telp_pelapor": "6281342102901",
                    "keterangan_pelapor": "MUTASI_K (G9923020795281:muncul periksa) - Periksa",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020702517",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "07/02/2023 11:11:04",
                    "waktu_dialihkan": "01/01/1970 00:00:00",
                    "waktu_response": "07/02/2023 11:45:45",
                    "waktu_recovery": "07/02/2023 11:59:25",
                    "durasi_response_time": 2081,
                    "durasi_recovery_time": 820,
                    "id_unit_lama": 238,
                    "nama_unit_lama": "UP3 TANJUNG PRIOK",
                    "id_unit_baru": 194,
                    "nama_unit_baru": "UP3 BANDENGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "PT PLN Indonesia Power Priok PGU Jl Laks RE Martadinata Kel Tanjung Priok Kec Tanjung Priok Jakarta Utara 14310",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "No Registrasi 5451012101141\\nMenurut petugas PLN lokasi pemasangan kWh meter masuk dalam Area PLN Bandengan bukan di Area PLN Tanjung Priok. Mohon ditindak lanjuti. Terimakasih ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020701499",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "07/02/2023 09:29:43",
                    "waktu_dialihkan": "07/02/2023 11:28:39",
                    "waktu_response": "07/02/2023 11:50:53",
                    "waktu_recovery": "07/02/2023 12:24:58",
                    "durasi_response_time": 8470,
                    "durasi_recovery_time": 2045,
                    "id_unit_lama": 227,
                    "nama_unit_lama": "ULP MEDAN SELATAN",
                    "id_unit_baru": 5,
                    "nama_unit_baru": "ULP DENAI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faisal Irsan Pasaribu, ST, S. Pd, MT",
                    "alamat_pelapor": "JL PSR III DATU KABU GG MESJ No.0",
                    "no_telp_pelapor": "6281376655615",
                    "keterangan_pelapor": "Kwh meter tidak bisa masuk voucher/tokennya nya sudah di coba masukkan 8 kali",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020606062",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "06/02/2023 18:17:06",
                    "waktu_dialihkan": "01/01/1970 00:00:00",
                    "waktu_response": "08/02/2023 18:58:37",
                    "waktu_recovery": "08/02/2023 21:16:36",
                    "durasi_response_time": 175291,
                    "durasi_recovery_time": 8279,
                    "id_unit_lama": 164,
                    "nama_unit_lama": "ULP TELUK SEGARA",
                    "id_unit_baru": 28,
                    "nama_unit_baru": "ULP KEPAHIANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Binsar",
                    "alamat_pelapor": "jl air sebakul. GG Hadi. Nakau. bengkulu",
                    "no_telp_pelapor": "6282281720485",
                    "keterangan_pelapor": "kira2 7 tahun yg lalu, saya beli kabel pribadi utk menyambungkan listrik ke rumah saya, berhubung pada waktu itu blm ada jalur listrik/tiang listrik. saat ini persis di depan rumah sdh ada Tiang listrik dan jaringan kabel listrik. yg jadi pertanyaan, bagaimana prosesnya, saya mau ambil kabel pribadi saya tersebut? saat ini ada 2 rumah tangga yg menggambil arus dari kabel pribadi saya itu. mohon penjelasan dan tanggapannya",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020605806",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "06/02/2023 17:42:01",
                    "waktu_dialihkan": "06/02/2023 17:45:31",
                    "waktu_response": "06/02/2023 19:54:36",
                    "waktu_recovery": "06/02/2023 20:16:01",
                    "durasi_response_time": 7955,
                    "durasi_recovery_time": 1285,
                    "id_unit_lama": 98,
                    "nama_unit_lama": "ULP PRINGSEWU",
                    "id_unit_baru": 214,
                    "nama_unit_baru": "ULP NATAR",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedi dawud",
                    "alamat_pelapor": "TRIRAHAYU",
                    "no_telp_pelapor": "6285768264270",
                    "keterangan_pelapor": "pembayaran tagihan membengkak,pemakaian listrik sama bulan kemaren sama tapi tagihan bulan ini fantastis",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020605714",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "06/02/2023 17:27:59",
                    "waktu_dialihkan": "06/02/2023 17:45:06",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": -1675704479,
                    "durasi_recovery_time": 1709189155,
                    "id_unit_lama": 98,
                    "nama_unit_lama": "ULP PRINGSEWU",
                    "id_unit_baru": 214,
                    "nama_unit_baru": "ULP NATAR",
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedi dawud",
                    "alamat_pelapor": "TRIRAHAYU",
                    "no_telp_pelapor": "6285768264270",
                    "keterangan_pelapor": "pembayaran membengkak",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020605612",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "06/02/2023 17:15:10",
                    "waktu_dialihkan": "06/02/2023 17:29:20",
                    "waktu_response": "06/02/2023 17:48:03",
                    "waktu_recovery": "06/02/2023 18:24:37",
                    "durasi_response_time": 1973,
                    "durasi_recovery_time": 2194,
                    "id_unit_lama": 102,
                    "nama_unit_lama": "UP3 CENGKARENG",
                    "id_unit_baru": 194,
                    "nama_unit_baru": "UP3 BANDENGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "odih",
                    "alamat_pelapor": "JL KAMAL RAYA No.10 RT.2 RW.3 TEGAL ALUR",
                    "no_telp_pelapor": "6281310310286",
                    "keterangan_pelapor": "untuk pasang baru saya sudah di mutasi kan belum ke area Cengkareng no agenda 542109912301310334 atas nama \\n PT.BARIEL INDO GLOBAL mohon segera di mutasikan ke area tersebu mohon maaf ibu bapak terimakasih ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020603039",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "06/02/2023 11:57:28",
                    "waktu_dialihkan": "06/02/2023 12:05:37",
                    "waktu_response": "06/02/2023 12:10:26",
                    "waktu_recovery": "06/02/2023 12:35:54",
                    "durasi_response_time": 778,
                    "durasi_recovery_time": 1528,
                    "id_unit_lama": 114,
                    "nama_unit_lama": "ULP CIMANGGIS",
                    "id_unit_baru": 192,
                    "nama_unit_baru": "UP3 CIRACAS",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mila Ameilya",
                    "alamat_pelapor": "Jl. lebak no 122 rt 04 rw 09 kelapa dua tugu depok",
                    "no_telp_pelapor": "6281212718475",
                    "keterangan_pelapor": "kwh meter melonjak tinggi...di bandingkan bbrp bulan terakhir. minta tlg di cek klnada kerusakan atw kebocoran",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020603028",
                    "pembuat_laporan": "CC.54.DEDY_APS",
                    "waktu_lapor": "06/02/2023 11:56:38",
                    "waktu_dialihkan": "06/02/2023 12:10:27",
                    "waktu_response": "06/02/2023 12:10:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 852,
                    "durasi_recovery_time": 33503705,
                    "id_unit_lama": 114,
                    "nama_unit_lama": "ULP CIMANGGIS",
                    "id_unit_baru": 192,
                    "nama_unit_baru": "UP3 CIRACAS",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL RADAR AURI RT 4 RW 3 NO- KEL CILASAK PASAR KEC CIMANGGIS KOTA DEPOK ACUAN : PERUM PERMATA PURI 2",
                    "no_telp_pelapor": "02187754367",
                    "keterangan_pelapor": "MUTASI_K (G9923020693945:Akan dicek petugas) - MOHON BANTUAN DAN PENYELESAIAN SESUAI INFO PELANGGAN TGL 30/01/23 ADANYA KEGIATAN PENGAMANAN JARINGAN PLN  DENGAN CARA PENEBANGAN POHON YANG DILAKUKAN OLEH PETUGAS PLN NAMUN SAMPAH DARI PENEBANGAN POHON TIDAK DIBERSIHKAN KEMBALI OLEH PETUGAS PLN TERSEBUT . WARGA SEKITAR BERKEBERATAN UNTUK MEMBERSIHKAN DAN MEMINTA AGAR PETUGAS PLN BERTANGGUNG JAWAB ATAS HAL TERSEBUT (DIBERSIHKAN SESUAI KENTENTUAN)",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423020601553",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "06/02/2023 09:30:47",
                    "waktu_dialihkan": "06/02/2023 09:51:10",
                    "waktu_response": "06/02/2023 09:53:32",
                    "waktu_recovery": "06/02/2023 10:14:44",
                    "durasi_response_time": 1365,
                    "durasi_recovery_time": 1272,
                    "id_unit_lama": 228,
                    "nama_unit_lama": "ULP BABELAN",
                    "id_unit_baru": 2,
                    "nama_unit_baru": "UP3 MARUNDA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zulkarnaini",
                    "alamat_pelapor": "pondok ungu permai Bekasi blok am2 RT 12 RW 15 Kaliabang tengah Bekasi Utara ",
                    "no_telp_pelapor": "6282170281520",
                    "keterangan_pelapor": "kok bisa listrik nya boros nya ngak masuk di akal baru 16 hari udah 2.300 mank ngak masuk di akal ni biasa perbukuan 1.9 ni baru 15 hari udah segitu ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020600736",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "06/02/2023 07:57:16",
                    "waktu_dialihkan": "06/02/2023 07:58:33",
                    "waktu_response": "06/02/2023 08:19:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1313,
                    "durasi_recovery_time": 33517606,
                    "id_unit_lama": 94,
                    "nama_unit_lama": "UP3 MENTENG",
                    "id_unit_baru": 58,
                    "nama_unit_baru": "UP3 KEBON JERUK",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "543100923847",
                    "alamat_pelapor": "10",
                    "no_telp_pelapor": "628170814144",
                    "keterangan_pelapor": "sikring sering mati/turun 5x. mulai dr sekitar jam 03.00 dini hari. beberpa hari yg lalu habis ganti kwh pasa macet",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020600702",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "06/02/2023 07:50:03",
                    "waktu_dialihkan": "06/02/2023 08:57:12",
                    "waktu_response": "06/02/2023 09:10:05",
                    "waktu_recovery": "06/02/2023 16:03:18",
                    "durasi_response_time": 4802,
                    "durasi_recovery_time": 24793,
                    "id_unit_lama": 228,
                    "nama_unit_lama": "ULP BABELAN",
                    "id_unit_baru": 2,
                    "nama_unit_baru": "UP3 MARUNDA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUKRISNO",
                    "alamat_pelapor": "Kramat Blencong No.25",
                    "no_telp_pelapor": "6281572918162",
                    "keterangan_pelapor": "mengajukan pasang baru dan sudah dibayarkan hari senin, 30 januari 2023.\\natas nama : Leyo ruli surya\\nno register : 5373212188815\\nbelum terpasang sampai sekarang.\\nmohon informasinya.",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020504534",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "05/02/2023 19:40:05",
                    "waktu_dialihkan": "05/02/2023 19:50:58",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": -1675626005,
                    "durasi_recovery_time": 1709189155,
                    "id_unit_lama": 112,
                    "nama_unit_lama": "ULP BLIMBING",
                    "id_unit_baru": 106,
                    "nama_unit_baru": "ULP TUMPANG",
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Junaidy Tan",
                    "alamat_pelapor": "Jl. Candi Kidal No.34",
                    "no_telp_pelapor": "6282244235588",
                    "keterangan_pelapor": "Kira2 tahun lalu saya suruh orang untuk urus pemasangan listrik di rumah saya JI. Candi Kidal no 34 Malang. Saya suruh pasang 7 meteran PLN hanya terpasang 3 meteran saja. Akhirnya yg 4 meteran saya urus sendiri di PLN mobile dan sudah terpasang dengan baik. Ini yang 3 meteran lama ternyata bermasalah tidak bisa dipakai, setelah saya teliti tidak ada MCB nya di dalam meteran. Minta tolong dibetulkan. No meteran nya sbb:\\n-14369758041\\n-14369800397\\n-14369800314\\nAtas nama Hepi Fitriono semua nya Saya sudah pernah melaporkan dgn No: K5422122804504 dan K5423010304800 alasan petugas MCB habis, karena ini sudah saya tunggu 2 tahun lebih, apa nunggu 2 tahun lagi ya? mau sampai berapa tahun lagi saya disuruh nunggu? Karena itu saya putuskan saya bersedia membeli sendiri MCB tersebut, minta tolong dipasang kan, karena itu harus buka segel. Kalau mau cek lokasi tolong hub penjaganya P. Yudi 085236925633 ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020503675",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "05/02/2023 17:12:31",
                    "waktu_dialihkan": "05/02/2023 17:30:12",
                    "waktu_response": "05/02/2023 17:31:57",
                    "waktu_recovery": "05/02/2023 18:43:43",
                    "durasi_response_time": 1166,
                    "durasi_recovery_time": 4306,
                    "id_unit_lama": 212,
                    "nama_unit_lama": "UP3 LENTENG AGUNG",
                    "id_unit_baru": 38,
                    "nama_unit_baru": "UP3 BULUNGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annisa Ramadhanty",
                    "alamat_pelapor": "Jalan Pedurenan No. 7",
                    "no_telp_pelapor": "6281315610022",
                    "keterangan_pelapor": "gagal memasukan token",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020503656",
                    "pembuat_laporan": "CC.54.MUTAKIN.SM",
                    "waktu_lapor": "05/02/2023 17:09:50",
                    "waktu_dialihkan": "05/02/2023 17:55:04",
                    "waktu_response": "05/02/2023 18:50:12",
                    "waktu_recovery": "05/02/2023 19:01:53",
                    "durasi_response_time": 6022,
                    "durasi_recovery_time": 701,
                    "id_unit_lama": 81,
                    "nama_unit_lama": "ULP BOGOR BARAT",
                    "id_unit_baru": 113,
                    "nama_unit_baru": "ULP SAWANGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERMA",
                    "alamat_pelapor": "PERUMAHAN BUKIT INTAN BLOK F10A KELURAHAN TAJUR HALANG KEC TAJUR HALANG, BOGOR",
                    "no_telp_pelapor": "081276441556",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO  PELANGGAN SUDAH SATU TAHUN TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH \\nPETUGAS BP. OPIK DENGAN CARA SAMBUNG LANGSUNG  PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN  PENANGANAN SESUAI KETENTUAN.",
                    "media": "Email"
                },
                {
                    "no_laporan": "K5423020503262",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "05/02/2023 16:04:32",
                    "waktu_dialihkan": "05/02/2023 17:28:43",
                    "waktu_response": "05/02/2023 17:53:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 6523,
                    "durasi_recovery_time": 33569560,
                    "id_unit_lama": 212,
                    "nama_unit_lama": "UP3 LENTENG AGUNG",
                    "id_unit_baru": 38,
                    "nama_unit_baru": "UP3 BULUNGAN",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ratna Restiana",
                    "alamat_pelapor": "Jl. Jambu No.52",
                    "no_telp_pelapor": "6287870008098",
                    "keterangan_pelapor": "MUTASI_K (G9923020593068:urgent) - Ada pembangunan rumah di tetangga saya, awalnya kabel listrik dr tiang ada diatas rumah tetangga saya tersebut dan kemudian sekarang sedang di bangun, kabel terganggu dan saya harus bagaimana krn rumah tersebut bangun 2 lantai . tolong di bantu solusi nya segera kabel saya kegencet",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020501947",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "05/02/2023 12:17:54",
                    "waktu_dialihkan": "05/02/2023 12:50:47",
                    "waktu_response": "05/02/2023 13:14:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3413,
                    "durasi_recovery_time": 33586268,
                    "id_unit_lama": 254,
                    "nama_unit_lama": "ULP SUTAMI",
                    "id_unit_baru": 224,
                    "nama_unit_baru": "ULP WAY HALIM",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Lestari",
                    "alamat_pelapor": "DN DN. A GUNUNG LANGGAR SABA No. RT.2",
                    "no_telp_pelapor": "6281291781376",
                    "keterangan_pelapor": "MUTASI_K (G9923020592765:Tolong ke lokasi untuk selesaikan) - kwh priksa pak , mohon bantuan nya ,¿¿",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020501752",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "05/02/2023 11:37:41",
                    "waktu_dialihkan": "05/02/2023 12:46:36",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": -1675597061,
                    "durasi_recovery_time": 1709189155,
                    "id_unit_lama": 114,
                    "nama_unit_lama": "ULP CIMANGGIS",
                    "id_unit_baru": 192,
                    "nama_unit_baru": "UP3 CIRACAS",
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "Jl. Kemang gg arrahman No.5",
                    "no_telp_pelapor": "6281212171296",
                    "keterangan_pelapor": "mohon info untuk pindah meter ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020402356",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "04/02/2023 12:02:29",
                    "waktu_dialihkan": "04/02/2023 12:43:51",
                    "waktu_response": "04/02/2023 13:00:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3478,
                    "durasi_recovery_time": 33673528,
                    "id_unit_lama": 217,
                    "nama_unit_lama": "ULP TAMAN",
                    "id_unit_baru": 202,
                    "nama_unit_baru": "ULP GEDANGAN",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISMAIL MARSUKI",
                    "alamat_pelapor": "Ravino III No. 17",
                    "no_telp_pelapor": "62811202299",
                    "keterangan_pelapor": "MUTASI_K (G9923020491698:cek) - meter listrik lemah & ada bunyi seperti tokennya mau habis kemudian jeglek / listrik padam",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020402097",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "04/02/2023 11:24:03",
                    "waktu_dialihkan": "04/02/2023 11:30:56",
                    "waktu_response": "04/02/2023 11:57:09",
                    "waktu_recovery": "04/02/2023 12:11:02",
                    "durasi_response_time": 1986,
                    "durasi_recovery_time": 833,
                    "id_unit_lama": 151,
                    "nama_unit_lama": "ULP TAKALAR",
                    "id_unit_baru": 214,
                    "nama_unit_baru": "ULP GEUDONG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Delta",
                    "alamat_pelapor": "DK PAREBALANG No.00 RT.0 RW.0 MANDALLE",
                    "no_telp_pelapor": "6282349302110",
                    "keterangan_pelapor": "prosedur pengembalian uang UJL karena sudah bongkar rampung meteran (berhenti langganan)",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020401786",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "04/02/2023 10:40:43",
                    "waktu_dialihkan": "04/02/2023 11:28:43",
                    "waktu_response": "04/02/2023 11:31:15",
                    "waktu_recovery": "04/02/2023 11:54:41",
                    "durasi_response_time": 3032,
                    "durasi_recovery_time": 1406,
                    "id_unit_lama": 192,
                    "nama_unit_lama": "UP3 CIRACAS",
                    "id_unit_baru": 202,
                    "nama_unit_baru": "UP3 PONDOK GEDE",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rizky tirto utomo",
                    "alamat_pelapor": "JL KRAMAT DURI No. RT.4 RW.2 BAMBU APUS",
                    "no_telp_pelapor": "6285157680448",
                    "keterangan_pelapor": "selalu gagal saat mengisi token listrik, sudah buat pengaduan namun tidak di tindak lanjuti karena petugas dari wilayah pondok gede bukan dari wilayah ciracas, tiba2 notifikasi berubah dengan statement saya tidak merespon telpon",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020401138",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "04/02/2023 09:09:41",
                    "waktu_dialihkan": "04/02/2023 10:00:39",
                    "waktu_response": "04/02/2023 10:02:05",
                    "waktu_recovery": "04/02/2023 10:21:19",
                    "durasi_response_time": 3144,
                    "durasi_recovery_time": 1154,
                    "id_unit_lama": 10,
                    "nama_unit_lama": "ULP KAREBOSI",
                    "id_unit_baru": 121,
                    "nama_unit_baru": "ULP MATTOANGING",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fransiskus",
                    "alamat_pelapor": "Jl Pelita raya",
                    "no_telp_pelapor": "6281241979236",
                    "keterangan_pelapor": "nomor registrasi 3212112038977 permohonan tgl 27 sampi saat ini belum ada yg survey, ada kendala apa yah ?",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020305443",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "03/02/2023 17:14:10",
                    "waktu_dialihkan": "03/02/2023 18:03:32",
                    "waktu_response": "03/02/2023 19:03:39",
                    "waktu_recovery": "03/02/2023 19:39:09",
                    "durasi_response_time": 6569,
                    "durasi_recovery_time": 2130,
                    "id_unit_lama": 225,
                    "nama_unit_lama": "ULP MEDAN KOTA",
                    "id_unit_baru": 5,
                    "nama_unit_baru": "ULP DENAI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Catherine Caronica",
                    "alamat_pelapor": "Jalan Pukat II No. 81",
                    "no_telp_pelapor": "6282166349633",
                    "keterangan_pelapor": "saya melakukan pengaduan terkait pengisisan pulsa 1 juta namun hanya bertambah 127 kwh, petugas medan kota datang memeriksa dan menyarankan untuk ke PLN SEI KERA MEDAN agar dapat dikembalikan hak saya, dan saya tadi siang ke PLN SEI KERA MEDAN dan bertemu petugas wanita atas nama cucun, kata mba cucun jam 6 sore akan ada petugas untuk mengganti meteran saya dan mengembalikan hak saya, namun saya konfirmasi lagi mbanya sudah tidak bisa dihubungi, tolong ditindak lanjutin ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020303188",
                    "pembuat_laporan": "CC.54.RIZKY.CSOF",
                    "waktu_lapor": "03/02/2023 12:22:25",
                    "waktu_dialihkan": "03/02/2023 12:28:02",
                    "waktu_response": "03/02/2023 12:36:25",
                    "waktu_recovery": "03/02/2023 13:55:30",
                    "durasi_response_time": 840,
                    "durasi_recovery_time": 4745,
                    "id_unit_lama": 196,
                    "nama_unit_lama": "ULP DARMO PERMAI",
                    "id_unit_baru": 199,
                    "nama_unit_baru": "ULP RUNGKUT",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTHONY",
                    "alamat_pelapor": "JL DARMO BARU BARAT GG 6 NO 22 RT 6/2 KEL SONOKWIJENAN KEC SUKO MANUNGGAL KOTA SURABAYA JAWA TIMUR ",
                    "no_telp_pelapor": "0315324774",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN. PELANGGAN INGIN MENGETAHUI NO ID PEL DI ALAMAT JL RUNGKUT MAPAN BARAT BLOK AG NO 18 RT 8/8 KEL RUNGKUT TENGAH KEC GUNUNG ANYAR KOTA SURABAYA JAWA TIMUR DIKARENAKAN YBS INGIN MELAKUKAN PEMBAYARAN REKENING",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423020301359",
                    "pembuat_laporan": "CC.54.PRATIWI",
                    "waktu_lapor": "03/02/2023 08:57:18",
                    "waktu_dialihkan": "03/02/2023 09:13:27",
                    "waktu_response": "03/02/2023 10:09:06",
                    "waktu_recovery": "03/02/2023 10:15:21",
                    "durasi_response_time": 4308,
                    "durasi_recovery_time": 375,
                    "id_unit_lama": 58,
                    "nama_unit_lama": "UP3 KEBON JERUK",
                    "id_unit_baru": 182,
                    "nama_unit_baru": "UP3 KRAMAT JATI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUKLIS UMAR",
                    "alamat_pelapor": "JL MASJID ALFATAH RT 9/5 KL DUKUH KC KRAMAT JATI JAKTIM",
                    "no_telp_pelapor": "0218009534",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PS NON PELANGGAN KEPERUNTUKAN PESTA (L/5500VA) DENGAN NO REGISTER 5471029004780 NO AGENDA 547100132302030006, SELAMA 1 HARI DIMULAI TANGGAL 04/02/2023 PUKUL 05.00. KTP PEMOHON 3175040904770004 AN MUKLIS UMAR, PEMOHON MENGAKUI SEBAGAI PEMILIK",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423020206834",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "02/02/2023 19:14:22",
                    "waktu_dialihkan": "02/02/2023 19:25:13",
                    "waktu_response": "02/02/2023 19:27:29",
                    "waktu_recovery": "02/02/2023 20:15:33",
                    "durasi_response_time": 787,
                    "durasi_recovery_time": 2884,
                    "id_unit_lama": 94,
                    "nama_unit_lama": "UP3 MENTENG",
                    "id_unit_baru": 71,
                    "nama_unit_baru": "ULP BOGOR KOTA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asih Fauzan",
                    "alamat_pelapor": "JL GG PAKSI RT11/4 PETAMBURAN",
                    "no_telp_pelapor": "6281398390656",
                    "keterangan_pelapor": "mohon ditindak lanjuti dgn segera permohonan pasang baru dgn no agenda 538319912301199708 daya 33000va atas nama cfc stasiun Bogor ,di karenakan sangat urgent seharusnya gerai sudah opening di karenakan material dr PLN blm tersedia jd mengalami pengunduran ",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020204778",
                    "pembuat_laporan": "CC.54.IRMA_SURYANI",
                    "waktu_lapor": "02/02/2023 15:01:13",
                    "waktu_dialihkan": "02/02/2023 15:03:16",
                    "waktu_response": "02/02/2023 16:02:22",
                    "waktu_recovery": "02/02/2023 17:27:39",
                    "durasi_response_time": 3669,
                    "durasi_recovery_time": 5117,
                    "id_unit_lama": 94,
                    "nama_unit_lama": "UP3 MENTENG",
                    "id_unit_baru": 138,
                    "nama_unit_baru": "UP3 JATINEGARA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROZI",
                    "alamat_pelapor": "GARDU MG 38, JL JEND GATOT SUBROTO NO 79, DIGEDUNG BPJS KETENAGAKERJAAN KEL SETIABUDI KEC SETIABUDI DEKAT KOMDAK ",
                    "no_telp_pelapor": "085216489720",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI INFO PELANGGAN TGL 30/1/2023 PKL 15.55 WIB TERGADI GANGGUAN PTL BERKEDIP DI ALAMAT TSB YG MENGAKIBATKAN ELEKTRONIK DI GEDUNG TSB MENGALAMI KERUSAKAN (MODUL DAN KOMPUTER). YBS MENGINGINKAN DILAKUKAN PERTANGGUNGJAWABAN (PERGANTIAN) ATAS KERUSAKAN TSB.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423020204042",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "02/02/2023 13:40:24",
                    "waktu_dialihkan": "02/02/2023 13:50:22",
                    "waktu_response": "02/02/2023 14:17:52",
                    "waktu_recovery": "02/02/2023 20:07:41",
                    "durasi_response_time": 2248,
                    "durasi_recovery_time": 20989,
                    "id_unit_lama": 58,
                    "nama_unit_lama": "UP3 KEBON JERUK",
                    "id_unit_baru": 102,
                    "nama_unit_baru": "UP3 CENGKARENG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suherman Herman",
                    "alamat_pelapor": "Jl Pengairan Pesing Koneng Rt8 Rw2",
                    "no_telp_pelapor": "6289636188149",
                    "keterangan_pelapor": "Tolong segera di pasang kwh meter listrik setempat PLN AREA CENGKARENG",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020204003",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "02/02/2023 13:36:32",
                    "waktu_dialihkan": "02/02/2023 13:50:36",
                    "waktu_response": "02/02/2023 14:17:40",
                    "waktu_recovery": "02/02/2023 20:07:49",
                    "durasi_response_time": 2468,
                    "durasi_recovery_time": 21009,
                    "id_unit_lama": 58,
                    "nama_unit_lama": "UP3 KEBON JERUK",
                    "id_unit_baru": 102,
                    "nama_unit_baru": "UP3 CENGKARENG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suherman Herman",
                    "alamat_pelapor": "Jl. Pengairan Pesing Koneng Rt8Rw2",
                    "no_telp_pelapor": "6289636188149",
                    "keterangan_pelapor": "tolong segera di pasang stempat area cengkareng",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020202636",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "02/02/2023 11:10:43",
                    "waktu_dialihkan": "02/02/2023 11:21:01",
                    "waktu_response": "02/02/2023 11:39:13",
                    "waktu_recovery": "02/02/2023 12:49:27",
                    "durasi_response_time": 1710,
                    "durasi_recovery_time": 4214,
                    "id_unit_lama": 58,
                    "nama_unit_lama": "UP3 KEBON JERUK",
                    "id_unit_baru": 94,
                    "nama_unit_baru": "UP3 MENTENG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suhendra",
                    "alamat_pelapor": "Jl. Villa Tomang Mas Blok C No.17",
                    "no_telp_pelapor": "628888133594",
                    "keterangan_pelapor": "di isi pulsa ngga bisa   meteran sudah habis pulsanya",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020108417",
                    "pembuat_laporan": "CC.54.ICHSAN_A",
                    "waktu_lapor": "01/02/2023 22:48:13",
                    "waktu_dialihkan": "01/02/2023 23:36:02",
                    "waktu_response": "02/02/2023 06:06:56",
                    "waktu_recovery": "02/02/2023 06:13:11",
                    "durasi_response_time": 26323,
                    "durasi_recovery_time": 375,
                    "id_unit_lama": 58,
                    "nama_unit_lama": "UP3 KEBON JERUK",
                    "id_unit_baru": 94,
                    "nama_unit_baru": "UP3 MENTENG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106511, \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423020106849",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 18:10:27",
                    "waktu_dialihkan": "01/02/2023 18:28:26",
                    "waktu_response": "01/02/2023 19:39:33",
                    "waktu_recovery": "01/02/2023 21:53:19",
                    "durasi_response_time": 5346,
                    "durasi_recovery_time": 8026,
                    "id_unit_lama": 236,
                    "nama_unit_lama": "ULP SIDOARJO KOTA",
                    "id_unit_baru": 197,
                    "nama_unit_baru": "ULP DUKUH KUPANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti munawaroh",
                    "alamat_pelapor": "PR HEAVENLAND PARK CGG BLOKU No.2",
                    "no_telp_pelapor": "6281330555702",
                    "keterangan_pelapor": "hari ini 1 feb tadi siang meteran saya diganti oleh petugas, ditrima ayah saya, ternyata sore ini meteran bunyi tanda kwh tinggal sedikit, ketika saya cek ternyata petugas salah pasang alias salah alamat. krn nama & alamat tdk sesuai fisik. mohon dilakukan pengembalian meter lama saya.\\nyg terpasang sekarang a.n. R. soedrajat widitomo seharusnya entjeng bastar.\\nalamat tertera di BA jl. mayangkara kav no 5 wonokromo, fisik yg betul jl. raya mayangkara no 5, gayungan, ketintang.\\nno ID pel terpasang 511413155468  seharusnya 511411052187",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020106511",
                    "pembuat_laporan": "CC.54.ICHSAN_A",
                    "waktu_lapor": "01/02/2023 17:32:11",
                    "waktu_dialihkan": "01/02/2023 17:36:13",
                    "waktu_response": "01/02/2023 17:38:17",
                    "waktu_recovery": "01/02/2023 18:29:58",
                    "durasi_response_time": 366,
                    "durasi_recovery_time": 3101,
                    "id_unit_lama": 94,
                    "nama_unit_lama": "UP3 MENTENG",
                    "id_unit_baru": 58,
                    "nama_unit_baru": "UP3 KEBON JERUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5423020105971",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 16:26:35",
                    "waktu_dialihkan": "01/02/2023 16:44:12",
                    "waktu_response": "01/02/2023 16:56:39",
                    "waktu_recovery": "01/02/2023 16:59:27",
                    "durasi_response_time": 1804,
                    "durasi_recovery_time": 168,
                    "id_unit_lama": 68,
                    "nama_unit_lama": "ULP LUBUKPAKAM",
                    "id_unit_baru": 69,
                    "nama_unit_baru": "ULP TANJUNG MORAWA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAZLI",
                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
                    "no_telp_pelapor": "6285277051374",
                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020104068",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:09:44",
                    "waktu_dialihkan": "01/02/2023 13:26:05",
                    "waktu_response": "01/02/2023 14:29:46",
                    "waktu_recovery": "01/02/2023 15:57:18",
                    "durasi_response_time": 4802,
                    "durasi_recovery_time": 5252,
                    "id_unit_lama": 68,
                    "nama_unit_lama": "ULP LUBUKPAKAM",
                    "id_unit_baru": 69,
                    "nama_unit_baru": "ULP TANJUNG MORAWA",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAZLI",
                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
                    "no_telp_pelapor": "6285277051374",
                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5423020100228",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 02:03:21",
                    "waktu_dialihkan": "01/02/2023 02:29:38",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": -1675217001,
                    "durasi_recovery_time": 1709189155,
                    "id_unit_lama": 227,
                    "nama_unit_lama": "ULP MEDAN SELATAN",
                    "id_unit_baru": 5,
                    "nama_unit_baru": "ULP DENAI",
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fanesa",
                    "alamat_pelapor": "Jl. sepakat no 8",
                    "no_telp_pelapor": "62895410136557",
                    "keterangan_pelapor": "token yg di beli selalu gagal...TDK bisa msuk",
                    "media": "PLN Mobile"
                },
                {
                    "no_laporan": "K5323020800446",
                    "pembuat_laporan": "CC.53.RENNY",
                    "waktu_lapor": "08/02/2023 12:38:37",
                    "waktu_dialihkan": "08/02/2023 12:43:14",
                    "waktu_response": "08/02/2023 12:44:31",
                    "waktu_recovery": "08/02/2023 14:01:05",
                    "durasi_response_time": 354,
                    "durasi_recovery_time": 4594,
                    "id_unit_lama": 94,
                    "nama_unit_lama": "UP3 MENTENG",
                    "id_unit_baru": 102,
                    "nama_unit_baru": "UP3 CENGKARENG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL SURYA WAHANA I PERUM  SUNRISE GARDEN BLOK R3 NO 8A RT 7 RW 2 KEL KEDOYA SELATAN KEC KEBON JERUK KOTA JAKARTA BARAT",
                    "no_telp_pelapor": "08170121711",
                    "keterangan_pelapor": "K3223020600154 HINGGA SAAT INI BELUM DIKIRIMKAN NO REG . MOHON BANTUAN LAYANAN PROSES GESER KABEL SR MILIK TETANGGA KRN MELINTANG DI AREA RUMAH PELANGGAN SEHINGGA PELANGGAN TIDAK BISA MENANAM POHON YANG AGAK TINGGI . PEMOHON SEBAGAI PEMILIK PERSIL, NIK : 3173054711710005, AN : IDALIM TERKAIT NO LAPOR K3223020400154, JIKA DIMINTA DATA IDENTITAS KTP, PELANGGAN MEMINTA PETUGAS MENGHUBUNGI LANGSUNG PEMILIK PERSIL.  MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5323020700456",
                    "pembuat_laporan": "CC.53.KARLINA",
                    "waktu_lapor": "07/02/2023 12:04:23",
                    "waktu_dialihkan": "07/02/2023 12:08:06",
                    "waktu_response": "07/02/2023 12:14:37",
                    "waktu_recovery": "07/02/2023 12:25:09",
                    "durasi_response_time": 614,
                    "durasi_recovery_time": 632,
                    "id_unit_lama": 112,
                    "nama_unit_lama": "ULP CIBINONG",
                    "id_unit_baru": 61,
                    "nama_unit_baru": "ULP BOGOR TIMUR",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIDYA",
                    "alamat_pelapor": "PR CIPTA GRAHA PERMAI BLOK H1 NO 10, KEL TENGAH, KEC CIBINONG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "02187923102",
                    "keterangan_pelapor": "MOHON MIGRASI UNIT UNTUK PENGAJUAN PASANG BARU DENGAN NO REG 5387212119416 TGL 20/1/2023 , MOHON KONFIRMASI KEPADA PELANGGAN  TERKAIT NO LAPOR K5323013100278 SELESAI ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5323020500106",
                    "pembuat_laporan": "CC.53.IMEL",
                    "waktu_lapor": "05/02/2023 08:57:28",
                    "waktu_dialihkan": "05/02/2023 08:59:32",
                    "waktu_response": "05/02/2023 10:18:08",
                    "waktu_recovery": "05/02/2023 12:07:56",
                    "durasi_response_time": 4840,
                    "durasi_recovery_time": 6588,
                    "id_unit_lama": 58,
                    "nama_unit_lama": "UP3 KEBON JERUK",
                    "id_unit_baru": 94,
                    "nama_unit_baru": "UP3 MENTENG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SAHALA ",
                    "alamat_pelapor": "JL MANGGA 18 NO 594 KEL DURI KEPA KEC KEBON JERUK JAKBAR / DEPAN MESJID ANNUR ",
                    "no_telp_pelapor": "0817170774",
                    "keterangan_pelapor": "PELANGGAN INGIN MENGETAHUI NO ID PEL KARENA AKAN MENGAJUKAN PEMASANGAN ICONET DENGAN ALAMAT : \\nJL MANGGA 18 NO 594 KEL DURI KEPA KEC KEBON JERUK JAKBAR, DAYA R1 2200 VA.  ATAS NAMA : PORANG PAKPAHAN\\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5223021000519",
                    "pembuat_laporan": "CC.52.ARIAWAN",
                    "waktu_lapor": "10/02/2023 10:15:17",
                    "waktu_dialihkan": "10/02/2023 10:17:24",
                    "waktu_response": "10/02/2023 10:22:11",
                    "waktu_recovery": "11/02/2023 20:35:12",
                    "durasi_response_time": 414,
                    "durasi_recovery_time": 123181,
                    "id_unit_lama": 2,
                    "nama_unit_lama": "UP3 MARUNDA",
                    "id_unit_baru": 228,
                    "nama_unit_baru": "ULP BABELAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MAWARDI",
                    "alamat_pelapor": "JL.KP.RAWA SILEM 2 GANG GARUDA 3 RT 4/RW 3 KEL.KALIABANG TENGAH, KEC.BEKASI UTARA, KOTA BEKASI, JAWA BARAT > DEKAT GAPURA GARUDA",
                    "no_telp_pelapor": "085942091571",
                    "keterangan_pelapor": "TGL 07/01/2023 PELANGGAN MELAKUKAN PERMOHONAN PB DENGAN NO.REGISTER : 5453012242294 & TELAH DILAKUKAN PEMBAYARAN. TGL 08/02/2023 PETUGAS UNIT MARUNDA DATANG KE LOKASI UNTUK MELAKUKAN REALISASI PENYAMBUNGAN NAMUN SESUAI INFORMASI PETUGAS ALAMAT PELANGGAN MASUK KE WILAYAH UNIT BABELAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL PERMOHONANNNYA TERSEBUT. ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5223020900166",
                    "pembuat_laporan": "CC.52.MAYA",
                    "waktu_lapor": "09/02/2023 07:33:01",
                    "waktu_dialihkan": "01/01/1970 00:00:00",
                    "waktu_response": "09/02/2023 11:17:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 13469,
                    "durasi_recovery_time": 33247705,
                    "id_unit_lama": 206,
                    "nama_unit_lama": "ULP PARE",
                    "id_unit_baru": 254,
                    "nama_unit_baru": "ULP NGORO",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASNAWI",
                    "alamat_pelapor": "JL PLTA SIMAN SELIS RT 1/ RW 5 DN BOGOR PRAJA KEL SIMAN KEC KEPUNG KAB KEDIRI JATIM// DKT KAYU POHON NANGKA",
                    "no_telp_pelapor": "085755238962",
                    "keterangan_pelapor": "MUTASI_K (G9923020997328:penanganan rabas) - MOHON BANTUAN DAN LAYANANNYA PELANGGAN BERKENAN UNTUK MELAKUKAN RABAS RABAS POHON PADA HARI INI DIKARENAKAN RANTING SUDAH MENDEKATI JARINGAN. MOHON BANTUAN TINDAK LANJUT.\\nCC.51.MARINI/ UPDATE LAPOR ULANG MOHON TINDAK LANJUT PELANGGAN MENUNGGU CC.51.SUSANTI",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5223020800543",
                    "pembuat_laporan": "CC.52.DYAH",
                    "waktu_lapor": "08/02/2023 10:54:24",
                    "waktu_dialihkan": "08/02/2023 11:25:14",
                    "waktu_response": "08/02/2023 11:35:44",
                    "waktu_recovery": "08/02/2023 12:18:35",
                    "durasi_response_time": 2480,
                    "durasi_recovery_time": 2571,
                    "id_unit_lama": 138,
                    "nama_unit_lama": "UP3 JATINEGARA",
                    "id_unit_baru": 94,
                    "nama_unit_baru": "UP3 MENTENG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FURQON",
                    "alamat_pelapor": "JL SWADAYA II NO 46 RT 09/08, KEL. MANGGARAI, KEC. TEBET, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA >> DEKAT KLINIK YATRI",
                    "no_telp_pelapor": "6285711752119",
                    "keterangan_pelapor": "MOHON BANTUAN DAN LAYANAN\\nSEUSAI INFO DARI PELANGGAN BAHWA SUDAH MELAKUKAN REGISTRASI MELALUI APP PLN MOBILE PEMASANGAN BARU DENGAN 11 APP NAMUN YANG SUDAH DIPASANGKAN HANYA 1 APP, DAN 10 APP BELUM DI BERIKAN DAN BELUM DIPASANGKAN. PELANGGAN BERKENAN DILAKUKAN PEMASANGAN 11 APP DENGAN WAKTU BERSAMAAN BUKAN 1 PER 1, MOHON PELANGGAN DIKONFIRMASI. NO REGIS : 5441012080031",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5223020701231",
                    "pembuat_laporan": "CC.52.MULI.SM",
                    "waktu_lapor": "07/02/2023 15:17:27",
                    "waktu_dialihkan": "07/02/2023 15:29:32",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": -1675783047,
                    "durasi_recovery_time": 1709189155,
                    "id_unit_lama": 23,
                    "nama_unit_lama": "ULP GARUT KOTA",
                    "id_unit_baru": 38,
                    "nama_unit_baru": "ULP CIBATU",
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "KP.KUBANG RT01 RW02 DESA SANDING KEC MALANGBONG KAB GARUT 44188",
                    "no_telp_pelapor": "082240468643",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN INGIN MENGAJUKAN PROSES PB (R1/450 VA) DENGAN TARIF BERSUBSIDI. SESUAI INFO PELANGGAN SUDAH TERDAFTAR SUBSIDI LISTRIK DENGAN ID PEL MILIK ORANG LAIN, SEHINGGA PELANGGAN BERKEBERATAN DAN TIDAK BERSEDIA NO KTP 3205145209860003 A/N DEWI NURWINDA TSB DIPERGUNAKAN OLEH ORANG LAIN DAN MEMINTA UNTUK DIPROSES SEBAGAI MANA MESTINYA. TERKAIT LAPORAN K5423010207197 PELANGGAN MERASA BELUM ADA PETUGAS YANG MENGHUBUNGI ATAU KONFIRMASI.",
                    "media": "Email"
                },
                {
                    "no_laporan": "K5223020300748",
                    "pembuat_laporan": "CC.52.ZULLAIQA_N.SM",
                    "waktu_lapor": "03/02/2023 11:19:08",
                    "waktu_dialihkan": "03/02/2023 11:33:22",
                    "waktu_response": "03/02/2023 11:38:02",
                    "waktu_recovery": "03/02/2023 13:31:10",
                    "durasi_response_time": 1134,
                    "durasi_recovery_time": 6788,
                    "id_unit_lama": 58,
                    "nama_unit_lama": "UP3 KEBON JERUK",
                    "id_unit_baru": 94,
                    "nama_unit_baru": "UP3 MENTENG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU ULFA/sylvaniulfa",
                    "alamat_pelapor": "KS TUBUN 3 DALAM, GANG J, RT 02 RW 03, NO. 35, SLIPI, PALMERAH, JAKARTA BARAT",
                    "no_telp_pelapor": "085715612989",
                    "keterangan_pelapor": "PELANGGAN MENGHENDAKI INFORMASI PEMADAMAN LISTRIK . SAAT INI KONDISI PTL SUDAH MENYALA. MOHON PELANGGAN DIKONFIRMASI. PELANGGAN MENGHUBUNGI KEMBALI. CC.52.ADI.SM\\n",
                    "media": "Twitter"
                },
                {
                    "no_laporan": "K5223020101796",
                    "pembuat_laporan": "CC.52.ANDIKA_K",
                    "waktu_lapor": "01/02/2023 20:40:31",
                    "waktu_dialihkan": "01/02/2023 21:33:13",
                    "waktu_response": "01/02/2023 21:54:46",
                    "waktu_recovery": "01/02/2023 22:32:35",
                    "durasi_response_time": 4455,
                    "durasi_recovery_time": 2269,
                    "id_unit_lama": 94,
                    "nama_unit_lama": "UP3 MENTENG",
                    "id_unit_baru": 58,
                    "nama_unit_baru": "UP3 KEBON JERUK",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR //DKT PINTU AIR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106511, \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5123021000728",
                    "pembuat_laporan": "CC.51.AMELIA",
                    "waktu_lapor": "10/02/2023 13:56:04",
                    "waktu_dialihkan": "10/02/2023 14:07:01",
                    "waktu_response": "10/02/2023 16:08:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 7974,
                    "durasi_recovery_time": 33143817,
                    "id_unit_lama": 198,
                    "nama_unit_lama": "ULP NGAGEL",
                    "id_unit_baru": 158,
                    "nama_unit_baru": "ULP PLOSO",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADRI",
                    "alamat_pelapor": "JL.MOJOARUM GG.4 NO 15 RT4 RW1 KEL MOJO KEC.GUBENG SURABAYA (DI SAMPING GEREJA MOJOARUM 4)",
                    "no_telp_pelapor": "082141647553",
                    "keterangan_pelapor": "MUTASI_K (G9923021098811:plg minta padam sementara) - TERKAIT K5123021000424, PELANGGAN INGIN DIPADAMKAN SEMENTARA UNTUK HARI INI TGL 10/02/2023 KARENA PELANGGAN AKAN MELAKUKAN PENEBANGAN RANTING POHON YANG MENDEKATI KABEL PLN, INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT. / LAPORAN DI ALIHKAN KE NO LAPOR K5123021000732",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5123020100379",
                    "pembuat_laporan": "CC.51.DIAH",
                    "waktu_lapor": "01/02/2023 09:44:48",
                    "waktu_dialihkan": "01/02/2023 09:55:37",
                    "waktu_response": "01/02/2023 11:19:26",
                    "waktu_recovery": "01/02/2023 19:46:56",
                    "durasi_response_time": 5678,
                    "durasi_recovery_time": 30450,
                    "id_unit_lama": 217,
                    "nama_unit_lama": "ULP TAMAN",
                    "id_unit_baru": 197,
                    "nama_unit_baru": "ULP DUKUH KUPANG",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAIQ",
                    "alamat_pelapor": "JLN GAYUNGSARI BARAT 4 NO 3 RT 9 RW 1 KEL PAGESANGAN KEC JAMBANGAN KOTA SURABAYA",
                    "no_telp_pelapor": "082243011052",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI TERKAIT PELANGGAN INGIN MENGETAHUI TERKAIT HENDAK PASANG BARU UNTUK PLTS ATAP NAMUN UNTUK PEMAKAIAN LISTRIK PRIBADI TIDAK DISALURKAN KE PLN. KARENA JIKA DI PERKENANKAN PELANGGAN TIDAK PERLU MELAKUKAN PERMOHONAN APP EKSPOR IMPOR KE PLN. MOHON INFOKAN JUGA PERIHAL SYARAT DAN KETENTUANNYA. ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K5123020100351",
                    "pembuat_laporan": "CC.51.PUSPITASARI",
                    "waktu_lapor": "01/02/2023 09:27:03",
                    "waktu_dialihkan": "01/02/2023 09:52:27",
                    "waktu_response": "01/02/2023 10:06:55",
                    "waktu_recovery": "01/02/2023 10:09:15",
                    "durasi_response_time": 2392,
                    "durasi_recovery_time": 140,
                    "id_unit_lama": 152,
                    "nama_unit_lama": "ULP KETAPANG",
                    "id_unit_baru": 172,
                    "nama_unit_baru": "ULP SANDAI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKI  ",
                    "alamat_pelapor": "JL. TRANS KALIMANTAN DS.GEMA KEC.SIMPANG DUA KAB.KETAPANG ( DEKAT JALAN BESAR ) KALIMANTAN BARAT",
                    "no_telp_pelapor": "08125445515",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PB KOLEKTIF ( 24 BANGUNAN , RUMAH TANGGA , DAYA 2200 VA , DENGAN NIK PENANGGUNG JAWAB BP. LUKI , 6104191006910003 ), PENGAJUAN SEKITAR BULAN 12/2022 , HINGGA SAAT INI BELUM ADA KELANJUTAN PERMOHONAN NYA, MOHON TINDAKLANJUTNYA TERIMA KASIH",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K3223021000112",
                    "pembuat_laporan": "CC.32.INDAH",
                    "waktu_lapor": "10/02/2023 10:32:13",
                    "waktu_dialihkan": "10/02/2023 11:03:58",
                    "waktu_response": "10/02/2023 16:13:10",
                    "waktu_recovery": "10/02/2023 16:15:46",
                    "durasi_response_time": 20457,
                    "durasi_recovery_time": 156,
                    "id_unit_lama": 192,
                    "nama_unit_lama": "ULP KAMPAR",
                    "id_unit_baru": 80,
                    "nama_unit_baru": "ULP PERDAGANGAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUDIRMAN",
                    "alamat_pelapor": "JL LK 4 AIR TIRIS NO RT-002 / RW- 001 KEL AIR TIRIS KEC KAMPAR KAB KAMPAR RIAU",
                    "no_telp_pelapor": "081371116378",
                    "keterangan_pelapor": "TERKAIT NO LAPOR: K1223012800108, MOHON INFORMASI DAN PENJELASAN PELANGGAN DENGAN ID PEL : 181900279662 TERDAFTAR SEBAGAI PENERIMA SUBSIDI LISTRIK DI NO NIK 1401023112520023, NAMUN PADA SISTEM PLN PADA NO AGENDA 181129922205246167 PELANGGAN DILAKUKAN  PERUBAHAN DATA DENGAN NO NIK KTP ORANG LAIN NO NIK 1401102505870001 DATA PEMILIK DI GUNAKAN DI ID PEL YANG TERDAFTAR AN RAHMAD ANSORI  MOHON HAL TSB DAPAT DI INFORMASIKAN KE PELANGGAN DAN DI TANGANI SESUAI SEMESTINYA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K3223020200472",
                    "pembuat_laporan": "CC.32.HARIS01",
                    "waktu_lapor": "02/02/2023 19:05:54",
                    "waktu_dialihkan": "02/02/2023 20:56:13",
                    "waktu_response": "02/02/2023 20:58:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 6766,
                    "durasi_recovery_time": 33817635,
                    "id_unit_lama": 81,
                    "nama_unit_lama": "ULP BOGOR BARAT",
                    "id_unit_baru": 61,
                    "nama_unit_baru": "ULP BOGOR TIMUR",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01113314114",
                    "nama_pelapor": "BP. ELIF",
                    "alamat_pelapor": "JL -PR AMBAR VIEW REGENCY BLOK E NO 4 DS NAGRAK KEC SUKARAJA KAB BOGOR ACUAN LOKASI DEKAT KANTOR DESA NAGRAK ",
                    "no_telp_pelapor": "087870605999",
                    "keterangan_pelapor": "MUTASI_K (G9923020289906:gangguan) - MOHON BANTUAN MCB LEMAH DURASI  4 SAMPAI 6 JAM PELANGGAN MEMINTA UNTUK PENGECEKAN ",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K1423020600195",
                    "pembuat_laporan": "CC.14.DELIMA",
                    "waktu_lapor": "06/02/2023 10:08:58",
                    "waktu_dialihkan": "06/02/2023 10:44:17",
                    "waktu_response": "06/02/2023 11:27:22",
                    "waktu_recovery": "06/02/2023 12:43:38",
                    "durasi_response_time": 4704,
                    "durasi_recovery_time": 4576,
                    "id_unit_lama": 227,
                    "nama_unit_lama": "ULP MEDAN SELATAN",
                    "id_unit_baru": 5,
                    "nama_unit_baru": "ULP DENAI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANI ",
                    "alamat_pelapor": "JL PASAR 3 DATUK KABU SULTAN III NO 123 RT  001 RW 001 KEC PERCUT SEI TUAN KEL BANDAR KALIFAH KAB DELISERDANG ",
                    "no_telp_pelapor": "082168508598",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 203 KWH) 46418676685075742925",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K1223020600414",
                    "pembuat_laporan": "CC.12.FAHRI",
                    "waktu_lapor": "06/02/2023 19:07:12",
                    "waktu_dialihkan": "06/02/2023 20:15:23",
                    "waktu_response": "06/02/2023 20:37:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5433,
                    "durasi_recovery_time": 33473290,
                    "id_unit_lama": 238,
                    "nama_unit_lama": "ULP MEDAN JOHOR",
                    "id_unit_baru": 106,
                    "nama_unit_baru": "ULP PANCURBATU",
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL PINTU AIR IV NO 72 LINGK 5 RT- RW- KEL KWALA KEC MEDAN JOHOR KOTA MEDAN PROVINSI SUMATERA UTARA ACUAN: SEBRANG HEVES LOANDRY",
                    "no_telp_pelapor": "082163169663",
                    "keterangan_pelapor": "MUTASI_K (G9923020694459:gangguan listrik) - MOHON DIPERHATIAKN KONDISI LISTRIK SUDAH 3 KALI PADAM  TERJADI DALAM SEHARI. PELANGGAN KEBERATAN. PTL MENYALA",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K1223020600342",
                    "pembuat_laporan": "cc.12.andre",
                    "waktu_lapor": "06/02/2023 17:13:01",
                    "waktu_dialihkan": "06/02/2023 18:05:25",
                    "waktu_response": "06/02/2023 18:33:08",
                    "waktu_recovery": "06/02/2023 19:29:31",
                    "durasi_response_time": 4807,
                    "durasi_recovery_time": 3383,
                    "id_unit_lama": 4,
                    "nama_unit_lama": "ULP LABUHAN",
                    "id_unit_baru": 2,
                    "nama_unit_baru": "ULP BELAWAN",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. YAKOBUS SIMBOLON  ",
                    "alamat_pelapor": "JL MARELAN PASAR 4 BARAT GG PANGESTU UJUNG NO.- RT.- KEL RENGAS PULAU KEC MEDAN MARELAN KOTA MEDAN // DIDEKAT SEKOLAH YAPIM ",
                    "no_telp_pelapor": "081264803600",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN. PROSES GESER TIANG LISTRIK KARENA MENGGANGGU AKSES JALAN MASUK. PEMOHON : YAKOBUS SIMBOLON , NIK KTP : 1271030801680003",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K1223020500048",
                    "pembuat_laporan": "CC.12.MARTINA",
                    "waktu_lapor": "05/02/2023 08:33:36",
                    "waktu_dialihkan": "05/02/2023 09:26:02",
                    "waktu_response": "05/02/2023 09:46:31",
                    "waktu_recovery": "05/02/2023 09:50:40",
                    "durasi_response_time": 4375,
                    "durasi_recovery_time": 249,
                    "id_unit_lama": 227,
                    "nama_unit_lama": "ULP MEDAN SELATAN",
                    "id_unit_baru": 5,
                    "nama_unit_baru": "ULP DENAI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD JAILANI ",
                    "alamat_pelapor": "JL PASAR 3 DATUK KABU SULTAN III NO 123 RT  001 RW 001 KEC PERCUT SEI TUAN KEL BANDAR KALIFAH KAB DELISERDANG ",
                    "no_telp_pelapor": "082168508598",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 356 KWH) 46418676685075742925",
                    "media": "Call PLN 123"
                },
                {
                    "no_laporan": "K1223020100479",
                    "pembuat_laporan": "CC.12.FADILLAH",
                    "waktu_lapor": "01/02/2023 20:32:33",
                    "waktu_dialihkan": "01/02/2023 20:37:17",
                    "waktu_response": "01/02/2023 20:50:34",
                    "waktu_recovery": "01/02/2023 21:02:29",
                    "durasi_response_time": 1081,
                    "durasi_recovery_time": 715,
                    "id_unit_lama": 227,
                    "nama_unit_lama": "ULP MEDAN SELATAN",
                    "id_unit_baru": 5,
                    "nama_unit_baru": "ULP DENAI",
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA",
                    "alamat_pelapor": "JL DATUK KABU GG PISANG 21 NO 16 RT-RW- DS TEMBUNG KEC- KAB DELISERDANG DEKAT MASJID",
                    "no_telp_pelapor": "085373730001",
                    "keterangan_pelapor": "APP TERTERA GAGAL  SETELAH UPDETE VKRN 43 (PTL MENYALA R1T / 1300VA)SISA KWH 162.84 NO TOKEN 6927 4439 8563 0751 8989",
                    "media": "Call PLN 123"
                }
            ],
            daftarKeluhanMelaporLebihDariSatuKali: [
                {
                    "no_laporan": "K5423020100003",
                    "waktu_lapor": "01/02/2023 00:00:54",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675209654,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROLLY DWI NOVIANDARU",
                    "alamat_pelapor": "TA MBAK BERAS RT1 CER No.ME RT.00 RW.00",
                    "no_telp_pelapor": "6285785412365",
                    "keterangan_pelapor": "meter macet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENJENG"
                },
                {
                    "no_laporan": "K5423020100006",
                    "waktu_lapor": "01/02/2023 00:01:23",
                    "waktu_response": "01/02/2023 00:01:59",
                    "waktu_recovery": "01/02/2023 00:02:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Doni",
                    "alamat_pelapor": "JL KH WASYID NO 119 CILEGON No.0 RT.0 RW.0 CILEGON",
                    "no_telp_pelapor": "62895391110909",
                    "keterangan_pelapor": "mohon info terkait prediksi pemakaian tenaga listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRIMA KRAKATAU (TT/TM)"
                },
                {
                    "no_laporan": "K5423020100022",
                    "waktu_lapor": "01/02/2023 00:06:30",
                    "waktu_response": "01/02/2023 04:26:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 15572,
                    "durasi_recovery_time": 33964409,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yolanda Palar",
                    "alamat_pelapor": "JL TANGGUL SELATAN No.0",
                    "no_telp_pelapor": "6285256607777",
                    "keterangan_pelapor": "MUTASI_K (G9923020187811:meteran terblokir) - Kilometer Terblokir, Listrik Padam, Vouchers tidak bisa diisi. informasi dari petugas Aplikasi harus ganti kilometer. saya Naikan Daya dari Agustus 2022 Terblokirnya Hari ini bagaimana ya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020100028",
                    "waktu_lapor": "01/02/2023 00:09:30",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675210170,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tisatin Najemi",
                    "alamat_pelapor": "JL ABADI 2 No. RT.47 RW.7 GT MANGGIS",
                    "no_telp_pelapor": "6281349719849",
                    "keterangan_pelapor": "saya baru aja isi token listrik lewat bangking cuman gak mau masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020100029",
                    "waktu_lapor": "01/02/2023 00:09:39",
                    "waktu_response": "01/02/2023 05:48:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20353,
                    "durasi_recovery_time": 33959439,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fris jhon ferni",
                    "alamat_pelapor": "the royal griya loka blok o no 05",
                    "no_telp_pelapor": "62895396277717",
                    "keterangan_pelapor": "MUTASI_K (G9923020187825:tekmik) - token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABANAN"
                },
                {
                    "no_laporan": "K5423020100030",
                    "waktu_lapor": "01/02/2023 00:10:39",
                    "waktu_response": "01/02/2023 01:17:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4012,
                    "durasi_recovery_time": 33975720,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wulan",
                    "alamat_pelapor": "DS OELETA No. RT.3 RW.2 ALAK",
                    "no_telp_pelapor": "6285788900596",
                    "keterangan_pelapor": "MUTASI_K (G9923020187809:pemeriksaan ) - pulsa meter su babunyi .ketong isi gagal terus . apa bisa di konfirmasi kenapa begitu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020100032",
                    "waktu_lapor": "01/02/2023 00:11:27",
                    "waktu_response": "01/02/2023 08:30:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29953,
                    "durasi_recovery_time": 33949731,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "geger yuliantoro",
                    "alamat_pelapor": "DS KEPUH REJO-GONDANG LEGI No.0 RT.8 RW.1 BANGIL",
                    "no_telp_pelapor": "6285730918495",
                    "keterangan_pelapor": "MUTASI_K (G9923020187972:mutasi g) - saya mengajukan penggantian meteran,karena error,yang di ganti hanya rumah anak saya,di rumah ada 2 meteran soalnya,kata petugas nunggu 2 minggu lagi baru di pasang...tapi ini sudah 2 minggu lebih belum juga di pasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K5423020100034",
                    "waktu_lapor": "01/02/2023 00:11:37",
                    "waktu_response": "01/02/2023 08:59:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 31700,
                    "durasi_recovery_time": 33947974,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTONI STEFEN ",
                    "alamat_pelapor": "JL WONOGIRI 2 KELAPA 7 RT 01/01 KEL KELAPA 7 KEC KOTA BUMI SELATAN KAB LAMPUNG UTARA PROV LAMPUNG \\nACUAN : DEKAT TOKO ZASKIA ",
                    "no_telp_pelapor": "081369525987",
                    "keterangan_pelapor": "MUTASI_K (G9923020188019:potensi gangguan) - MOHON PERIKSA JARINGAN KELISTRIKAN KARENA POHON DI LOKASI SUDAH MENDEKATI KABEL  JTM DI KHAWATIRKAN MENYEBBABKAN HAL HAL YANG TIDAK DI INGINKAN, DAN DI LOKASI BANYAK ANAK - ANAK DAN PELNGGAN MENGINGINKAN AGAR DI LAKUKAN PENEBANGAN POHON DI SEKITARAN JARINGAN JTM TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020100038",
                    "waktu_lapor": "01/02/2023 00:15:51",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 03:08:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675210551,
                    "durasi_recovery_time": 1675220922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suryadi",
                    "alamat_pelapor": "jl.perdagangan komplek raudatul permai 1",
                    "no_telp_pelapor": "628115111154",
                    "keterangan_pelapor": "Tegangan rendah dan tidak stabil, ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020100045",
                    "waktu_lapor": "01/02/2023 00:16:57",
                    "waktu_response": "01/02/2023 00:19:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 163,
                    "durasi_recovery_time": 33979191,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "veri susanto",
                    "alamat_pelapor": "JL NURUL HUDA KOMP TERAS HOKILAND No.A6 RT.2 RW.3 DS KAPUR",
                    "no_telp_pelapor": "6282150235722",
                    "keterangan_pelapor": "MUTASI_K (G9923020187794:cek kwh) - tidak bisa membeli vocer listrik,vocer listrik sudah mau habis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020100058",
                    "waktu_lapor": "01/02/2023 00:27:49",
                    "waktu_response": "01/02/2023 07:22:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24894,
                    "durasi_recovery_time": 33953808,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "irwan patadjenu",
                    "alamat_pelapor": "Jl. Hi Abd Latif No.7",
                    "no_telp_pelapor": "6285240386967",
                    "keterangan_pelapor": "MUTASI_K (G9923020187907:perlu diperiksa petugas) - nomor token yang saya beli tidak bisa di masukkan di meteran. keterangan gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020100061",
                    "waktu_lapor": "01/02/2023 00:28:42",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675211322,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurdiansyah hasibuan",
                    "alamat_pelapor": "Jl. Jermal XI No.34",
                    "no_telp_pelapor": "6281262184877",
                    "keterangan_pelapor": "gagal isi ulang token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020100062",
                    "waktu_lapor": "01/02/2023 00:29:48",
                    "waktu_response": "01/02/2023 01:08:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2337,
                    "durasi_recovery_time": 33976246,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diki wahyudi",
                    "alamat_pelapor": "jl Galunggung amansari RT. 01 rw 01",
                    "no_telp_pelapor": "6285770967966",
                    "keterangan_pelapor": "MUTASI_K (G9923020187796:token gagal) - token di masukan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020100074",
                    "waktu_lapor": "01/02/2023 00:36:28",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675211788,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MARIO ALFREDO BAWU",
                    "alamat_pelapor": "JL ENERGI GG POGOT, KARANG P No.",
                    "no_telp_pelapor": "6285333991785",
                    "keterangan_pelapor": "berkali kali gagal dalam pengisian token dan sudah 2 kali beli masih belum bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020100076",
                    "waktu_lapor": "01/02/2023 00:36:52",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675211812,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurdiansyah hasibuan",
                    "alamat_pelapor": "Jl. Jermal XI No.34",
                    "no_telp_pelapor": "6281262184877",
                    "keterangan_pelapor": "gagal isi ulang token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020100080",
                    "waktu_lapor": "01/02/2023 00:39:58",
                    "waktu_response": "01/02/2023 06:11:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 19886,
                    "durasi_recovery_time": 33958087,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MARIO ALFREDO BAWU",
                    "alamat_pelapor": "JL ENERGI GG POGOT, KARANG P No.",
                    "no_telp_pelapor": "6285333991785",
                    "keterangan_pelapor": "MUTASI_K (G9923020187842:ggl tkn) - pengisian token gagal dan terjadi pada 2 kali pembelian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020100083",
                    "waktu_lapor": "01/02/2023 00:40:50",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675212050,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "irwan patadjenu",
                    "alamat_pelapor": "Jl. Hi Abd Latif No.7",
                    "no_telp_pelapor": "6285240386967",
                    "keterangan_pelapor": "sudah beli token listrik,tapi pas di masukkan nomor tokennya malah gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020100084",
                    "waktu_lapor": "01/02/2023 00:40:56",
                    "waktu_response": "01/02/2023 05:14:27",
                    "waktu_recovery": "01/02/2023 12:52:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 16411,
                    "durasi_recovery_time": 27480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurrahman Rusmana",
                    "alamat_pelapor": "Kp.cibuntu RT 002 RW 005 Des.cibuntu kec.cibitung kab.bekasi",
                    "no_telp_pelapor": "6281398369217",
                    "keterangan_pelapor": "tidak bisa mengisi pulsa token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020100089",
                    "waktu_lapor": "01/02/2023 00:45:30",
                    "waktu_response": "01/02/2023 01:00:27",
                    "waktu_recovery": "01/02/2023 07:53:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 897,
                    "durasi_recovery_time": 24761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHABATJAKARTA",
                    "alamat_pelapor": "Stasiun Jln. Nyi Raja Permas",
                    "no_telp_pelapor": "6281210701126",
                    "keterangan_pelapor": "NO AGENDA 538319912301199708\\nMOHON PERCEPATAN PASANG BARU ATAS NAMA CFC ST KA BOGOR..KARNA HARI RABU 1 FEBRUARI 2023 GERAI TERSEBUT MAU GRAND OPENING *5 MOHON DAPAT PRIORITAS INVESTASI KAMI DI KOTA BOGOR TSB TKSH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020100091",
                    "waktu_lapor": "01/02/2023 00:48:05",
                    "waktu_response": "01/02/2023 06:10:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 19371,
                    "durasi_recovery_time": 33958115,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wiyono",
                    "alamat_pelapor": "jln.halil rahman no 88 fajar baru",
                    "no_telp_pelapor": "6281383880585",
                    "keterangan_pelapor": "MUTASI_K (G9923020187844:Tolong ke lokasi untuk selesaikan) - PELANGGAN MELAPOR KEMBALI semua elwktronik sudah di matikan masih njepret2 skring nya INFO PELANGGAN MCB LEMAH HUBUNGIN PELANGGAN TERLEBIH DAHULU .CC.54.LUCKY_RC.18:00 14/12/2022",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020100092",
                    "waktu_lapor": "01/02/2023 00:48:08",
                    "waktu_response": "01/02/2023 05:20:11",
                    "waktu_recovery": "01/02/2023 07:43:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 16323,
                    "durasi_recovery_time": 8624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "enzelina",
                    "alamat_pelapor": "JL KLAMPIS JAYA No.047 RT.0 RW.0 KEPUTIH",
                    "no_telp_pelapor": "6287859890662",
                    "keterangan_pelapor": "Meteran ada tulisannya periksa, sehingga tidak bisa memasukkan token listrik (Wa no. 082237437270)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020100098",
                    "waktu_lapor": "01/02/2023 00:50:37",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675212637,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rokim",
                    "alamat_pelapor": "DS BOLO DEMAK RT.0 RW.0",
                    "no_telp_pelapor": "62882005846909",
                    "keterangan_pelapor": "di isi pulsa gagal terus  dah 4 x percobaam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5423020100101",
                    "waktu_lapor": "01/02/2023 00:51:22",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675212682,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "irwan patadjenu",
                    "alamat_pelapor": "Jl. Hi Abd Latif No.7",
                    "no_telp_pelapor": "6285240386967",
                    "keterangan_pelapor": "pengisian token listrik yang baru di beli gagal terus.\\nmohon kirim kode temper ke no. WA 085240386967",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020100102",
                    "waktu_lapor": "01/02/2023 00:51:27",
                    "waktu_response": "01/02/2023 00:56:12",
                    "waktu_recovery": "01/02/2023 01:38:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 2541,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heristiawan",
                    "alamat_pelapor": "jln.rumbia",
                    "no_telp_pelapor": "6283879627207",
                    "keterangan_pelapor": "gagal memasukan token,mohon aolusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100108",
                    "waktu_lapor": "01/02/2023 00:53:45",
                    "waktu_response": "01/02/2023 09:37:42",
                    "waktu_recovery": "01/02/2023 10:15:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 31437,
                    "durasi_recovery_time": 2256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dhikie Handoko",
                    "alamat_pelapor": "Jl. Angkatan 66 Lr. tamansari No.445",
                    "no_telp_pelapor": "6281271522626",
                    "keterangan_pelapor": "gagal pengisian token 2x berturut²",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020100109",
                    "waktu_lapor": "01/02/2023 00:54:32",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675212872,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "erna Herlina",
                    "alamat_pelapor": "Gg H. pendek.",
                    "no_telp_pelapor": "6283168030948",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020100110",
                    "waktu_lapor": "01/02/2023 00:55:33",
                    "waktu_response": "01/02/2023 05:47:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 17489,
                    "durasi_recovery_time": 33959549,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "putra gaming",
                    "alamat_pelapor": "GG 5 WONOYOSO No.00 RT.13 RW.3 WONOYOSO",
                    "no_telp_pelapor": "62895379114237",
                    "keterangan_pelapor": "MUTASI_K (G9923020187824:kwhbrusak) - pulsa listrik gagal di masukan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K5423020100115",
                    "waktu_lapor": "01/02/2023 01:00:31",
                    "waktu_response": "01/02/2023 08:22:25",
                    "waktu_recovery": "01/02/2023 08:24:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 26514,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KUSAENI",
                    "alamat_pelapor": "DESA HARJOSARI LOR RT 14/03 KEC ADIWERNA KAB TEGAL JAWA TENGAH",
                    "no_telp_pelapor": "08164557302",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYEELASAIAN, TGL 31/1/2023 PELANGGAN MENGAJUKAN PB DAYA 7.700 VA, SEBELUMNYA TELAH TERPASANG KWH METER DILOKASI DAN PELANGGAN MENGAJUKAN PB DAN ISNTALLASI SERTA AKSES MASUK TERPISAH, SESUAI INFO PELANGGAN YBS DIARAHKAN SPV ULP SLAWI A.N IBU MEDINA PERMOHONAN TSB TIDAK DAPAT DIAJUKAN DAN PERMOHONAN DAPAT DILAKUKAN DENGAN PENAMBAHAN DAYA MENJADI 3 PHASE (7.700 VA).",
                    "media": "Facebook",
                    "nama_ulp": "ULP SLAWI"
                },
                {
                    "no_laporan": "K5423020100119",
                    "waktu_lapor": "01/02/2023 01:02:19",
                    "waktu_response": "01/02/2023 01:20:03",
                    "waktu_recovery": "01/02/2023 01:21:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1064,
                    "durasi_recovery_time": 90,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lukmanul hakim",
                    "alamat_pelapor": "perum",
                    "no_telp_pelapor": "6282310131935",
                    "keterangan_pelapor": "beli token gk bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100122",
                    "waktu_lapor": "01/02/2023 01:03:58",
                    "waktu_response": "01/02/2023 03:55:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10291,
                    "durasi_recovery_time": 33966242,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wiro raharjo",
                    "alamat_pelapor": "JL JALAN URIPSUMOHARJO NO 75 No.",
                    "no_telp_pelapor": "6287831306851",
                    "keterangan_pelapor": "MUTASI_K (G9923020187808:gangguan) - meteran pulsa anjlok dan mati meteran nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATANG"
                },
                {
                    "no_laporan": "K5423020100124",
                    "waktu_lapor": "01/02/2023 01:04:56",
                    "waktu_response": "01/02/2023 01:08:01",
                    "waktu_recovery": "01/02/2023 01:26:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 1114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01114200395",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL PORSELEN IV NO.17 RT13/3 KEL.KALI PUTIH KEC.PULO GADUNG JAKTIM (ACUAN : BELAKANG SEKOLAH MUHAMMADIYAH 41)",
                    "no_telp_pelapor": "081511170008",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 25/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN 1 RUMAH PADAM TERKAIT NO. LAPOR G5423012500550. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 28 PADA APP LAMA ID METER LAMA. MOHON DAPAT DIKONVERSI KE APP BARU (14457650860)\\n",
                    "media": "Email",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100125",
                    "waktu_lapor": "01/02/2023 01:06:21",
                    "waktu_response": "01/02/2023 01:09:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 33976186,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sandi trisabda",
                    "alamat_pelapor": "JL MELATI NO.36 BL.A RT 21 RW 01 No.",
                    "no_telp_pelapor": "6281318453324",
                    "keterangan_pelapor": "MUTASI_K (G9923020187805:LISTRIK PADAM) - listrik padam sudah 1 jam",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100142",
                    "waktu_lapor": "01/02/2023 01:15:08",
                    "waktu_response": "01/02/2023 02:14:18",
                    "waktu_recovery": "01/02/2023 05:19:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 11127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "jl kapuk RT 04/03 NO 64 KEL KAPUK KEC CENGKARENG JAKBAR  ACUAN DIBELAKANG KANTOR KELURAHAN / DEKAT PS ALAM RT 04 RW 03 ",
                    "no_telp_pelapor": "087889263485",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK .\\n SEJAK 2 MINGGU LALU ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020100145",
                    "waktu_lapor": "01/02/2023 01:16:35",
                    "waktu_response": "01/02/2023 01:56:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2417,
                    "durasi_recovery_time": 33973359,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "amir hamzah",
                    "alamat_pelapor": "KP JONGJING No. RT.5 RW.3 KEMANISAN",
                    "no_telp_pelapor": "6285777112757",
                    "keterangan_pelapor": "MUTASI_K (G9923020187799:Gagal Input Token ) - tolong di bantu saya mau isi token akan tetapi tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020100159",
                    "waktu_lapor": "01/02/2023 01:24:24",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675214664,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "142826",
                    "nama_pelapor": "IBU RISA ",
                    "alamat_pelapor": "JL H B BAPING GG DAMAI NO 57  RT-14 / RW-4 KEL SUSUKAN KEC CIRACAS KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285776902664",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423013100475,  TGL 31/01/23 TUNGGAKAN REK BULAN JANUARI 23. TELAH DILUNASI MELALUI ALFAMART. PTL MINTA SEGERA DISAMBUNG. TERKAIT K5523013100938 INFO PELANGGAN SR DIPUTUS OLEH PETUGAS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020100160",
                    "waktu_lapor": "01/02/2023 01:24:19",
                    "waktu_response": "01/02/2023 05:44:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 15602,
                    "durasi_recovery_time": 33959710,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "agus ariadk",
                    "alamat_pelapor": "jl raya pulungan nomer 16",
                    "no_telp_pelapor": "6285732143765",
                    "keterangan_pelapor": "MUTASI_K (G9923020187918:cek) - gagal terus sa at pengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020100165",
                    "waktu_lapor": "01/02/2023 01:27:08",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675214828,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedi Rahamat",
                    "alamat_pelapor": "Jl. simpang bawan tuo",
                    "no_telp_pelapor": "6281266407778",
                    "keterangan_pelapor": "mati lampu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUK BASUNG"
                },
                {
                    "no_laporan": "K5423020100170",
                    "waktu_lapor": "01/02/2023 01:31:03",
                    "waktu_response": "01/02/2023 01:45:50",
                    "waktu_recovery": "01/02/2023 01:52:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 887,
                    "durasi_recovery_time": 372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "putri handayani",
                    "alamat_pelapor": "jln. raya tambelang rt 011/rw006ds. sukarapih ",
                    "no_telp_pelapor": "6285892347148",
                    "keterangan_pelapor": "sering pemadaman sendiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020100171",
                    "waktu_lapor": "01/02/2023 01:34:21",
                    "waktu_response": "01/02/2023 09:28:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 28443,
                    "durasi_recovery_time": 33946267,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suniyah",
                    "alamat_pelapor": "JL MARTADINATA No. RT.0 RW.0 MAYANGAN",
                    "no_telp_pelapor": "6281234827301",
                    "keterangan_pelapor": "MUTASI_K (G9923020188065:gagal token) - token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020100174",
                    "waktu_lapor": "01/02/2023 01:38:01",
                    "waktu_response": "01/02/2023 01:39:15",
                    "waktu_recovery": "01/02/2023 01:40:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Briana",
                    "alamat_pelapor": "DN PESANTREN PAITON No. RT.3 RW.2",
                    "no_telp_pelapor": "6285232157596",
                    "keterangan_pelapor": "tidak bisa melakukan pengisian token ulang . Dengan kata2 total kWh melebih batas maksimum . solusi dong . ini kan sudah tgl 1 masih blm bisa juga",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100175",
                    "waktu_lapor": "01/02/2023 01:38:19",
                    "waktu_response": "01/02/2023 04:34:50",
                    "waktu_recovery": "01/02/2023 04:51:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10591,
                    "durasi_recovery_time": 1011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSMAN BARI ",
                    "alamat_pelapor": "PR TAMAN WISMA ASRI BLOK M54 NO 11 RT3/59 KEL TELUK PUCUNG KEC BEKASI UTARA, BEKASI",
                    "no_telp_pelapor": "081288150081",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN.PELANGGAN TELAH MEMENUHI TOPUP UNTUK BULAN JANUARI SEBESAR 720 JAM NYALA PADA TGL 1/02/23 SERTA SELANJUTNYA YBS MEMBUTUHKAN TOPUP TOKEN (PTL HAMPIR PADAM) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100177",
                    "waktu_lapor": "01/02/2023 01:38:55",
                    "waktu_response": "01/02/2023 09:15:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 27369,
                    "durasi_recovery_time": 33947067,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Prita",
                    "alamat_pelapor": "Jl. Klentengsari I-A No.5a",
                    "no_telp_pelapor": "6281327507903",
                    "keterangan_pelapor": "MUTASI_K (G9923020188038:gagal token) - mengisi token tidak bisa..gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5423020100178",
                    "waktu_lapor": "01/02/2023 01:38:57",
                    "waktu_response": "01/02/2023 05:12:03",
                    "waktu_recovery": "01/02/2023 06:57:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12786,
                    "durasi_recovery_time": 6350,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL TOHIR I KP KANDANG RT-3 / RW-4 NO 91 KEL JAGAKARSA KEC JAGAKARSA JAKSEL ",
                    "no_telp_pelapor": "6285697174598",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK BULAN JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020100182",
                    "waktu_lapor": "01/02/2023 01:40:18",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675215618,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad paudji",
                    "alamat_pelapor": "Jl. Raya Jati Kramat Indah II No.3",
                    "no_telp_pelapor": "62895351611582",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100198",
                    "waktu_lapor": "01/02/2023 01:51:39",
                    "waktu_response": "01/02/2023 03:55:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7418,
                    "durasi_recovery_time": 33966254,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti maryani",
                    "alamat_pelapor": "desa terban rumahnya sebelah sdn terban",
                    "no_telp_pelapor": "6283898378304",
                    "keterangan_pelapor": "MUTASI_K (G9923020187807:gangguan) - isi token pulsa listrik selalu gagal mohon bantuanya pak trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATANG"
                },
                {
                    "no_laporan": "K5423020100203",
                    "waktu_lapor": "01/02/2023 01:53:31",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675216411,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad paudji",
                    "alamat_pelapor": "Jl. Raya Jati Kramat Indah II No.3",
                    "no_telp_pelapor": "62895351611582",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100205",
                    "waktu_lapor": "01/02/2023 01:54:10",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675216450,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "roland ahmad",
                    "alamat_pelapor": "JL PATANANGAN GULAI BANCAH No.",
                    "no_telp_pelapor": "6281349415537",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K5423020100207",
                    "waktu_lapor": "01/02/2023 01:55:19",
                    "waktu_response": "01/02/2023 01:56:28",
                    "waktu_recovery": "01/02/2023 02:53:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 3449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heristiawan",
                    "alamat_pelapor": "jln.rumbia",
                    "no_telp_pelapor": "6283879627207",
                    "keterangan_pelapor": "gagal memasukan token,mohon aolusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100212",
                    "waktu_lapor": "01/02/2023 01:57:03",
                    "waktu_response": "01/02/2023 05:12:48",
                    "waktu_recovery": "01/02/2023 15:30:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11745,
                    "durasi_recovery_time": 37059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "usman",
                    "alamat_pelapor": "KK HARAPAN ELOK B4 No.3 RT.0 RW.0 BABELAN KT",
                    "no_telp_pelapor": "6281284918145",
                    "keterangan_pelapor": "listrik mati hidup bunyi cedakcedut di kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020100215",
                    "waktu_lapor": "01/02/2023 01:57:45",
                    "waktu_response": "01/02/2023 02:01:57",
                    "waktu_recovery": "01/02/2023 02:16:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 877,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bangsawan Putra Mandala",
                    "alamat_pelapor": "DK KEL.UBO-UBO No.0 RT.12 RW.4 TERNATE",
                    "no_telp_pelapor": "6282297718086",
                    "keterangan_pelapor": "sudah membali token via mbangkin Bank BNI tapi gagal terus mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020100228",
                    "waktu_lapor": "01/02/2023 02:03:21",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675217001,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fanesa",
                    "alamat_pelapor": "Jl. sepakat no 8",
                    "no_telp_pelapor": "62895410136557",
                    "keterangan_pelapor": "token yg di beli selalu gagal...TDK bisa msuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020100236",
                    "waktu_lapor": "01/02/2023 02:05:12",
                    "waktu_response": "01/02/2023 02:32:32",
                    "waktu_recovery": "01/02/2023 08:50:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1640,
                    "durasi_recovery_time": 22682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Johan Waskita",
                    "alamat_pelapor": "JL PASAR RUMPUT No.0 RT.000 RW.00 NAGASARI",
                    "no_telp_pelapor": "6285891703703",
                    "keterangan_pelapor": "Kenapa tagihan kurang lebih sama dengan yang sebelum-sebelumnya, padahal KWH meternya tidak digunakan alias dicabut sementara karena sedang renovasi rumah.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020100249",
                    "waktu_lapor": "01/02/2023 02:09:58",
                    "waktu_response": "01/02/2023 04:56:26",
                    "waktu_recovery": "01/02/2023 07:59:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9988,
                    "durasi_recovery_time": 10970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad paudji",
                    "alamat_pelapor": "Jl. Raya Jati Kramat Indah II No.3",
                    "no_telp_pelapor": "62895351611582",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100250",
                    "waktu_lapor": "01/02/2023 02:10:14",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675217414,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Johan Waskita",
                    "alamat_pelapor": "KP BUBULAK SANTIONG No.0 RT.000 RW.00 NAGASARI",
                    "no_telp_pelapor": "6285891703703",
                    "keterangan_pelapor": "Kenappa tagihan jumlahnya sama dengan yang sebelum-sebelumnya, padahal KWH meternya tidak digunakan alias dicabut sementara karena sedang renovasi rumah.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020100254",
                    "waktu_lapor": "01/02/2023 02:11:12",
                    "waktu_response": "01/02/2023 08:07:31",
                    "waktu_recovery": "01/02/2023 08:51:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21379,
                    "durasi_recovery_time": 2667,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fanesa",
                    "alamat_pelapor": "JL BROMO UJ LR.XIV",
                    "no_telp_pelapor": "62895410136557",
                    "keterangan_pelapor": "token yg di beli selalu gagal ngk msk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020100270",
                    "waktu_lapor": "01/02/2023 02:18:48",
                    "waktu_response": "01/02/2023 06:01:11",
                    "waktu_recovery": "01/02/2023 06:10:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 13343,
                    "durasi_recovery_time": 567,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUKMIN",
                    "alamat_pelapor": "KP RAGAMUKTI RT 3 RW 1 JL H KAIM NO 53 KEL CITAYAM KEC TAJURHALANG KAB BOGOR JABAR ",
                    "no_telp_pelapor": "081398848488",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 56204458253 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 134 KWH. SETEMPAT ADA BAYI, UPDATE, 02:43, CC.54.HENDI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020100274",
                    "waktu_lapor": "01/02/2023 02:23:34",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675218214,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "10008169",
                    "nama_pelapor": "BPK ARDY",
                    "alamat_pelapor": "KRAJAN STASIUN RT 39 RW 9 KEL KRIAN KEC SIDOARJO KAB SIDOARJO PROV JATIM",
                    "no_telp_pelapor": "0895379099877 ",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 23 = 16584, ST APP TGL 01/02/23 = 16168. REK (BELUM DILUNASI). (DIHUNI, TIDAK BERPAGAR, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020100276",
                    "waktu_lapor": "01/02/2023 02:25:02",
                    "waktu_response": "01/02/2023 09:22:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 25072,
                    "durasi_recovery_time": 33946597,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad vijay",
                    "alamat_pelapor": "KP CEMPLANG No.0 RT.001 RW.07 CEMPLANG",
                    "no_telp_pelapor": "6285772373691",
                    "keterangan_pelapor": "MUTASI_K (G9923020188048:perlu penanganan petugas) - Tidak bisa di isi token keterangan gagal terus berapapun nominalnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5423020100278",
                    "waktu_lapor": "01/02/2023 02:28:36",
                    "waktu_response": "01/02/2023 05:22:34",
                    "waktu_recovery": "01/02/2023 09:28:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10438,
                    "durasi_recovery_time": 14740,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sainudin",
                    "alamat_pelapor": "Jl. Bugis No.8",
                    "no_telp_pelapor": "6282122488979",
                    "keterangan_pelapor": "Tidak bisa beli token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020100290",
                    "waktu_lapor": "01/02/2023 02:36:02",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675218962,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hakam Sadin",
                    "alamat_pelapor": "jl Mustafa Dg bunga",
                    "no_telp_pelapor": "6285210809631",
                    "keterangan_pelapor": "tidak bisa diisi voucer Ket gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100298",
                    "waktu_lapor": "01/02/2023 02:40:21",
                    "waktu_response": "01/02/2023 02:47:59",
                    "waktu_recovery": "01/02/2023 06:15:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 12466,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "allea ss",
                    "alamat_pelapor": "JL KP. TANJUNG UTARA, RT 17/ RW 07 No.",
                    "no_telp_pelapor": "628567608537",
                    "keterangan_pelapor": "padam.melebihi batas maksimum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOSAMBI"
                },
                {
                    "no_laporan": "K5423020100305",
                    "waktu_lapor": "01/02/2023 02:47:14",
                    "waktu_response": "01/02/2023 08:27:38",
                    "waktu_recovery": "01/02/2023 08:31:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20424,
                    "durasi_recovery_time": 221,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suherman",
                    "alamat_pelapor": "bukit panyang 1",
                    "no_telp_pelapor": "6281211544817",
                    "keterangan_pelapor": "mengapa selalu gagal pengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LANGSA"
                },
                {
                    "no_laporan": "K5423020100307",
                    "waktu_lapor": "01/02/2023 02:49:46",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675219786,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sunani",
                    "alamat_pelapor": "kp ragas",
                    "no_telp_pelapor": "6283116895402",
                    "keterangan_pelapor": "listrik boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020100308",
                    "waktu_lapor": "01/02/2023 02:50:33",
                    "waktu_response": "01/02/2023 06:10:16",
                    "waktu_recovery": "01/02/2023 17:21:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11983,
                    "durasi_recovery_time": 40261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK RAHMAN",
                    "alamat_pelapor": "JL ANCE DG NGOYO LR 3 NO 20 RT 2 RW 4 KEL MASALE KEC PANAKUKKANG KOTA MAKASSAR PROV SULSEL. ACUAN LOKASI BELAKANG GEDUNG LASHARAN GARDEN",
                    "no_telp_pelapor": "089610151464",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 01/02/23 TERJADI GANGGUAN G5423013125437 (gangguan sebelumnya) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100311",
                    "waktu_lapor": "01/02/2023 02:52:23",
                    "waktu_response": "01/02/2023 02:54:18",
                    "waktu_recovery": "01/02/2023 03:46:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 3109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Devi Novita",
                    "alamat_pelapor": "KP BLOKANG No. RT.1 RW.6",
                    "no_telp_pelapor": "6282280965002",
                    "keterangan_pelapor": "tolong ini kenapa belum bisa membeli token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100315",
                    "waktu_lapor": "01/02/2023 02:58:04",
                    "waktu_response": "01/02/2023 08:27:32",
                    "waktu_recovery": "01/02/2023 08:31:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 19768,
                    "durasi_recovery_time": 222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suherman",
                    "alamat_pelapor": "Bukit Panjang 1",
                    "no_telp_pelapor": "6281211544817",
                    "keterangan_pelapor": "pasca prabayar selalu hagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LANGSA"
                },
                {
                    "no_laporan": "K5423020100327",
                    "waktu_lapor": "01/02/2023 03:05:17",
                    "waktu_response": "01/02/2023 07:41:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 16558,
                    "durasi_recovery_time": 33952696,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dinda Rahma Hadiputri",
                    "alamat_pelapor": "JL TINGANG No. RT.2 RW.18",
                    "no_telp_pelapor": "628115040093",
                    "keterangan_pelapor": "MUTASI_K (G9923020187917:gg) - Arus Fasa dan Netral pada MCB KWH Meter terpasang TERBALIK, jadi walau MCB OFF arus Fasa tetap mengalir dan membahayakan kami, saya pernah tersetrum selama 10 menit hingga kaki saya terbakar dan kejadian ini terulang kembali tadi malam, saya sempat curiga, dan setelah saya test menggunakan TestPen Non Contact hasilnya menurut saya pemasangan FASA dan NETRAL pada MCB KWH Meter TERBALIK.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA BARAT"
                },
                {
                    "no_laporan": "K5423020100330",
                    "waktu_lapor": "01/02/2023 03:06:54",
                    "waktu_response": "01/02/2023 06:55:09",
                    "waktu_recovery": "01/02/2023 07:03:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 13695,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sunani",
                    "alamat_pelapor": "kp ragas",
                    "no_telp_pelapor": "6283116895402",
                    "keterangan_pelapor": "kenapa kwh listrik saya bisa berubah tarif, dari 450 jadi 900 dan sekarang pemakaian jadi boros, gimana cara biar rubah kembali dan irit seperti semula?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020100332",
                    "waktu_lapor": "01/02/2023 03:07:18",
                    "waktu_response": "01/02/2023 06:03:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10553,
                    "durasi_recovery_time": 33958580,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Argian Puguh Sugiarto",
                    "alamat_pelapor": "RA SAMALA RAYA 856 RT.0 RW.0",
                    "no_telp_pelapor": "6281225035000",
                    "keterangan_pelapor": "MUTASI_K (G9923020187859:g) - tidak bisa diisi pulsa/token\\nmeteran ada tulisan periksa/inscek\\nminta tlg kode CT....\\nmakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020100345",
                    "waktu_lapor": "01/02/2023 03:19:17",
                    "waktu_response": "01/02/2023 03:55:59",
                    "waktu_recovery": "01/02/2023 04:06:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2202,
                    "durasi_recovery_time": 657,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAGUS PRAMUDIA",
                    "alamat_pelapor": "Tirtasani royal resort RP 7 no.02",
                    "no_telp_pelapor": "6281252660288",
                    "keterangan_pelapor": "apakah ada pemadaman saat ini di lokasi sekitar saya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020100361",
                    "waktu_lapor": "01/02/2023 03:30:50",
                    "waktu_response": "01/02/2023 08:08:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 16673,
                    "durasi_recovery_time": 33951048,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Utami nur Zairini",
                    "alamat_pelapor": "JL WONOTINGAL RT.2 RW.1 WONOTINGAL",
                    "no_telp_pelapor": "62882003572652",
                    "keterangan_pelapor": "MUTASI_K (G9923020187970:token gagal) - gagal terus masukin token padahal no token udah bener",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020100364",
                    "waktu_lapor": "01/02/2023 03:32:56",
                    "waktu_response": "01/02/2023 06:13:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9640,
                    "durasi_recovery_time": 33957955,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kustiono",
                    "alamat_pelapor": "DS SOBONTORO No.0 RT.7 RW.8 BOYOLANGU",
                    "no_telp_pelapor": "62895366612875",
                    "keterangan_pelapor": "MUTASI_K (G9923020188837:gangguan) - isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5423020100368",
                    "waktu_lapor": "01/02/2023 03:40:17",
                    "waktu_response": "01/02/2023 06:27:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10056,
                    "durasi_recovery_time": 33957098,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ismi Lianatus Sholikhah",
                    "alamat_pelapor": "DS BLURU KIDUL No. RT. 7 RW. 4 SIDOARJO",
                    "no_telp_pelapor": "6289629071332",
                    "keterangan_pelapor": "MUTASI_K (G9923020187852:perlu ct) - mau ngisi pulsa gabisa ada tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020100371",
                    "waktu_lapor": "01/02/2023 03:44:50",
                    "waktu_response": "01/02/2023 07:57:56",
                    "waktu_recovery": "01/02/2023 08:04:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 15186,
                    "durasi_recovery_time": 423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuke y",
                    "alamat_pelapor": "Jl. Pasir Kunci Poncol No.256",
                    "no_telp_pelapor": "6285256259838",
                    "keterangan_pelapor": "Tagihan tidak sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100006",
                    "waktu_lapor": "01/02/2023 03:50:06",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 06:38:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675223406,
                    "durasi_recovery_time": 1675233514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01103011704",
                    "nama_pelapor": "BP ISEP MULYANA ",
                    "alamat_pelapor": "KP KRAJAN JL KP KRITIK NO 15  RT 10 RW 8  KEL SAGALA HERANG KIDUL KEC  SAGALA HERANG KAB SUBANG DARI PERTIGAAN RUMAH KE 3 ",
                    "no_telp_pelapor": "081285338411",
                    "keterangan_pelapor": "KESULITAN PEMBELIAN TOKEN BLOKING TOKEN 1 RUMAH PADAM MOHON KONFIRMASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020100377",
                    "waktu_lapor": "01/02/2023 03:55:08",
                    "waktu_response": "01/02/2023 05:53:22",
                    "waktu_recovery": "01/02/2023 06:02:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7094,
                    "durasi_recovery_time": 527,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Syahril",
                    "alamat_pelapor": "JL.Letnan Purbadi Gang 04 RT 003 RW 004 Ibu Ropiah",
                    "no_telp_pelapor": "628985668411",
                    "keterangan_pelapor": "listrik konslet trus pas nyala tegangannya berkurang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDRAMAYU KOTA"
                },
                {
                    "no_laporan": "K5423020100379",
                    "waktu_lapor": "01/02/2023 04:02:15",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675224135,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Guci Mustika",
                    "alamat_pelapor": "kp keranji ",
                    "no_telp_pelapor": "6285881046620",
                    "keterangan_pelapor": "bulan ini bayar listrik mahal bangat ko bisa mahal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020100381",
                    "waktu_lapor": "01/02/2023 04:03:55",
                    "waktu_response": "01/02/2023 04:37:38",
                    "waktu_recovery": "01/02/2023 05:13:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2023,
                    "durasi_recovery_time": 2150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusiman",
                    "alamat_pelapor": "jl.sunankalijaga no99 rt/w 06/02",
                    "no_telp_pelapor": "6282199058806",
                    "keterangan_pelapor": "kl di isi token gahal trrus,,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TIMIKA JAYA"
                },
                {
                    "no_laporan": "K5423020100385",
                    "waktu_lapor": "01/02/2023 04:08:16",
                    "waktu_response": "01/02/2023 06:03:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6921,
                    "durasi_recovery_time": 33958554,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "teguh",
                    "alamat_pelapor": "Banjarsari RT 3 RW 8",
                    "no_telp_pelapor": "6281326132267",
                    "keterangan_pelapor": "MUTASI_K (G9923020187861:g) - tidak mau di belikan token pulsa , gagal berulang ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020100391",
                    "waktu_lapor": "01/02/2023 04:13:15",
                    "waktu_response": "01/02/2023 06:27:16",
                    "waktu_recovery": "01/02/2023 09:19:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8041,
                    "durasi_recovery_time": 10341,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK WAHUDIN",
                    "alamat_pelapor": "KP CIPAEH NO 40 RT 13 RW 4 DS GUNUNG KALER KEC GUNUNG KALER KAB TANGERANG PROV BANTEN. ACUAN LOKASI DEKAT SMKN 3 KAB TANGERANG.",
                    "no_telp_pelapor": "087809290860",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 19/01/23 TELAH DILAKUKAN REALISASI PD NO AGENDA 566400522301198547 OLH PETUGAS NAMUN HINGGA SAAT INI MASIH TERCANTUM DAYA SEBELUMNYA",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020100397",
                    "waktu_lapor": "01/02/2023 04:17:31",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675225051,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ririn Munthe",
                    "alamat_pelapor": "lk 3",
                    "no_telp_pelapor": "6281265569544",
                    "keterangan_pelapor": "sudah beli pulsa token tapi di isi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GUNUNGTUA"
                },
                {
                    "no_laporan": "K5423020100404",
                    "waktu_lapor": "01/02/2023 04:22:30",
                    "waktu_response": "01/02/2023 07:33:54",
                    "waktu_recovery": "01/02/2023 11:50:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11484,
                    "durasi_recovery_time": 15383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bertha Z M",
                    "alamat_pelapor": "Jl. Magangan Kulon No.2",
                    "no_telp_pelapor": "6285692003610",
                    "keterangan_pelapor": "beli token listrik via aplikasi livin mandiri mobile, sudah dapat nomor tokennya tapi ketika dimasukkan nomornya sudah sampai 5 kali selalu tdk bisa. Tulisannya GAGAL terus, nomor meter 32027824286.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020100420",
                    "waktu_lapor": "01/02/2023 04:31:30",
                    "waktu_response": "01/02/2023 06:03:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5539,
                    "durasi_recovery_time": 33958542,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "teguh",
                    "alamat_pelapor": "Banjarsari RT 3 RW 8",
                    "no_telp_pelapor": "6281326132267",
                    "keterangan_pelapor": "MUTASI_K (G9923020187860:g) - tidak bisa di isi token, tidak berhasil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020100425",
                    "waktu_lapor": "01/02/2023 04:35:44",
                    "waktu_response": "01/02/2023 07:21:08",
                    "waktu_recovery": "01/02/2023 13:15:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9924,
                    "durasi_recovery_time": 21236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "26819",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL KUBIS III A2 NO 105 RT06/ RW06 KEL PULO KEC KEB BARU JAKSEL (BELAKANG ST MRT BLOK A)",
                    "no_telp_pelapor": "081314442893",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BTN. PTL MINTA SEGERA DISAMBUNG. LU, BELUM ADA TINDAK LANJUT CC.54.FIKRI PKL 12:52 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020100430",
                    "waktu_lapor": "01/02/2023 04:39:40",
                    "waktu_response": "01/02/2023 08:13:32",
                    "waktu_recovery": "01/02/2023 08:15:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12832,
                    "durasi_recovery_time": 106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tri Muriono",
                    "alamat_pelapor": "Jl.Karya Bakti.Gg.Halimah No.5.Lik.8.Kel.Tanah 600.",
                    "no_telp_pelapor": "6282279243002",
                    "keterangan_pelapor": "Isi Token Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020100437",
                    "waktu_lapor": "01/02/2023 04:48:32",
                    "waktu_response": "01/02/2023 04:56:58",
                    "waktu_recovery": "01/02/2023 05:14:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 506,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Renni ayu kusumadewi",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6282190383026",
                    "keterangan_pelapor": "masukin no token tapi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020100441",
                    "waktu_lapor": "01/02/2023 04:51:19",
                    "waktu_response": "01/02/2023 06:28:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5804,
                    "durasi_recovery_time": 33957088,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hastari Agustina",
                    "alamat_pelapor": "PR ROYAL PARK JUANDA H - 38 No.- RT.12 RW.6 SEDATI",
                    "no_telp_pelapor": "6281332548366",
                    "keterangan_pelapor": "MUTASI_K (G9923020187853:perlu ct) - mohon dibantu ada tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020100444",
                    "waktu_lapor": "01/02/2023 04:53:40",
                    "waktu_response": "01/02/2023 05:42:08",
                    "waktu_recovery": "01/02/2023 05:45:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2908,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saleh Renleeuw",
                    "alamat_pelapor": "DESA LABETAWI RT. RW. TUAL",
                    "no_telp_pelapor": "6282399570604",
                    "keterangan_pelapor": "setelah di ganti MCB 2 Amper daya 450 oleh petugas PLN sering mati lampu ketika kulkas di colok sedangkan daya yg di butuhkan kulkas Hanya 130 mohon penjelasannya apakah harus tambah daya atau ada kejanggalan pemasangan MCB. terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA TUAL"
                },
                {
                    "no_laporan": "K5423020100445",
                    "waktu_lapor": "01/02/2023 04:54:33",
                    "waktu_response": "01/02/2023 05:56:37",
                    "waktu_recovery": "01/02/2023 05:59:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3724,
                    "durasi_recovery_time": 163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iman Bahtiar",
                    "alamat_pelapor": "KK BUKIT GALUDRA No.15 RT.000 RW.00 CILAME",
                    "no_telp_pelapor": "6281321977283",
                    "keterangan_pelapor": "tgl 28/01/2023 baru beli token 200.000 ...tgl 01/02/2023 sudah sisa 8kwh\\n\\nko bisa gitu...pemakaian regular. dan pembelian 5 bulan terakhir sebesar itu cukup 1 bulan...kenapa sekarang kurang seminggu sudah mau habis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020100446",
                    "waktu_lapor": "01/02/2023 04:56:41",
                    "waktu_response": "01/02/2023 05:32:49",
                    "waktu_recovery": "01/02/2023 08:10:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2168,
                    "durasi_recovery_time": 9467,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HOIRUL UMAM",
                    "alamat_pelapor": "JL DSN.TIMUR RT 00 RW 00 No.",
                    "no_telp_pelapor": "6285236273803",
                    "keterangan_pelapor": "Tidak bisa isi pulsa,,,keterangan selalu melebihi batas pembelian kWh meter,,,mohon di bantu,,soalnya mau mati ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020100452",
                    "waktu_lapor": "01/02/2023 05:03:01",
                    "waktu_response": "01/02/2023 06:12:02",
                    "waktu_recovery": "01/02/2023 06:15:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4141,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erick Aditya",
                    "alamat_pelapor": "JL KLP PUAN 13 BLK AF6 PR SKTR 1A PKLN BRT No.24 RT.5 RW.12 KLP DUA",
                    "no_telp_pelapor": "6285268083383",
                    "keterangan_pelapor": "9898\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020100453",
                    "waktu_lapor": "01/02/2023 05:03:43",
                    "waktu_response": "01/02/2023 06:19:51",
                    "waktu_recovery": "01/02/2023 06:49:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4568,
                    "durasi_recovery_time": 1804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isep mulyana",
                    "alamat_pelapor": "kp. krajan rt 10 rw 008 no. 15",
                    "no_telp_pelapor": "6281285338411",
                    "keterangan_pelapor": "mau isi token ga bisa, no pelnggan diblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020100457",
                    "waktu_lapor": "01/02/2023 05:05:37",
                    "waktu_response": "01/02/2023 05:20:09",
                    "waktu_recovery": "01/02/2023 07:17:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 872,
                    "durasi_recovery_time": 7051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020100458",
                    "waktu_lapor": "01/02/2023 05:06:17",
                    "waktu_response": "01/02/2023 07:03:22",
                    "waktu_recovery": "01/02/2023 07:31:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7025,
                    "durasi_recovery_time": 1705,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010521703",
                    "nama_pelapor": "IBU HUJAEMAH / Fimnho1Fimnho",
                    "alamat_pelapor": "KAMPUNG SAWAH, RT.14 RW.02, DESA PASIRMAE, KECAMATAN CIPEUCANG, KABUPATEN PANDEGLANG, PROPINSI BANTEN. (DEKAT DENGAN KANTOR KEPALA DESA)",
                    "no_telp_pelapor": "085216536578",
                    "keterangan_pelapor": "LEBIH TAGIH STAND AKHIR 4885 STAND AWAL 4885 STAND ACMT 4698 REKENING BULAN FEBUARI 2023 BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.\\n",
                    "media": "Twitter",
                    "nama_ulp": "ULP PANDEGLANG"
                },
                {
                    "no_laporan": "K5423020100459",
                    "waktu_lapor": "01/02/2023 05:06:22",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675227982,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "isep mulyana",
                    "alamat_pelapor": "kp krajan rt 10 rw 008",
                    "no_telp_pelapor": "6281285338411",
                    "keterangan_pelapor": "no pelanggan di blokir, mau isi token tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020100463",
                    "waktu_lapor": "01/02/2023 05:07:37",
                    "waktu_response": "01/02/2023 06:06:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3506,
                    "durasi_recovery_time": 33958408,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aep Apriatna",
                    "alamat_pelapor": "Bumi sukalarang permai blok e2",
                    "no_telp_pelapor": "6285319151343",
                    "keterangan_pelapor": "MUTASI_K (G9923020187835:tindak lanjut yantek) - tidak bisa memasukan token listrik.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAJA"
                },
                {
                    "no_laporan": "K5423020100465",
                    "waktu_lapor": "01/02/2023 05:10:36",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675228236,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mujiatun Hasanah",
                    "alamat_pelapor": "Pasar Gerung Pelataran Los :1 No. 70",
                    "no_telp_pelapor": "6285933795873",
                    "keterangan_pelapor": "kwh menunjukkan kelebihan batas maksimum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020100466",
                    "waktu_lapor": "01/02/2023 05:11:08",
                    "waktu_response": "01/02/2023 06:45:22",
                    "waktu_recovery": "01/02/2023 11:11:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5654,
                    "durasi_recovery_time": 15997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS HERYANTO",
                    "alamat_pelapor": "DS TERBAN 0 0 RT-2 / RW-1",
                    "no_telp_pelapor": "082133682170",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 103 VKRN 43 (PTL NYALA), POP UP TERPUTUS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020100474",
                    "waktu_lapor": "01/02/2023 05:16:39",
                    "waktu_response": "01/02/2023 06:28:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4293,
                    "durasi_recovery_time": 33957079,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "adnan hijrah gunawan",
                    "alamat_pelapor": "jl KH Abdullah Sungon RT 22 RW6",
                    "no_telp_pelapor": "6285707359319",
                    "keterangan_pelapor": "MUTASI_K (G9923020187855:perlu ct) - tidak bisa isi token, muncul tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020100476",
                    "waktu_lapor": "01/02/2023 05:17:03",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675228623,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arofat Arofat",
                    "alamat_pelapor": "Karangbangkal 006/005",
                    "no_telp_pelapor": "6281235219686",
                    "keterangan_pelapor": "MUTASI_K (G9923020187819:perlu penanganan petugas) - listrik tidak bisa di isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020100482",
                    "waktu_lapor": "01/02/2023 05:22:10",
                    "waktu_response": "01/02/2023 05:42:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1208,
                    "durasi_recovery_time": 33959833,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISMAIL MARSUKI",
                    "alamat_pelapor": "DS KEDUNGTURI BLOK RAVINO III No.17 RT.0 RW.0 TAMAN",
                    "no_telp_pelapor": "62811202299",
                    "keterangan_pelapor": "MUTASI_K (G9923020187908:minta dicek) - meteran nyala kelip2 merah & aliran listriknya sering mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020100483",
                    "waktu_lapor": "01/02/2023 05:22:33",
                    "waktu_response": "01/02/2023 05:24:07",
                    "waktu_recovery": "01/02/2023 09:08:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 13481,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amelia niko",
                    "alamat_pelapor": "PR VILA GUNUNG LESTARI E1/28 No. JOMBANG",
                    "no_telp_pelapor": "6281385346454",
                    "keterangan_pelapor": "Saya beli token 500rb lewat shoppee tapi tidak menerima nomor tokennya. saya beli beberapa hari lalu. tolong dibantu nomor tokennya tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100488",
                    "waktu_lapor": "01/02/2023 05:25:02",
                    "waktu_response": "01/02/2023 07:39:30",
                    "waktu_recovery": "01/02/2023 09:55:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8068,
                    "durasi_recovery_time": 8155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mr. MK",
                    "alamat_pelapor": "JL TANJUNG PURA KED HULU PTS RT.007 RW.01 K No.0 RT.007 RW.01",
                    "no_telp_pelapor": "6281347414448",
                    "keterangan_pelapor": "TIDAK BISA MENGISI TOKEN LISTRIK",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PUTUSSIBAU"
                },
                {
                    "no_laporan": "K5423020100489",
                    "waktu_lapor": "01/02/2023 05:25:21",
                    "waktu_response": "01/02/2023 06:26:13",
                    "waktu_recovery": "01/02/2023 06:28:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3652,
                    "durasi_recovery_time": 148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hayuu Soraya",
                    "alamat_pelapor": "blok kamas2 desa keduanan ",
                    "no_telp_pelapor": "6283169840428",
                    "keterangan_pelapor": "knpa listrik di rmah saya naik trus byrnya\\npdhal pmkaian tdk ada kulkas hnya mjikom dan snyo aja¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020100491",
                    "waktu_lapor": "01/02/2023 05:25:56",
                    "waktu_response": "01/02/2023 08:11:21",
                    "waktu_recovery": "01/02/2023 09:04:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9925,
                    "durasi_recovery_time": 3170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Novitasari",
                    "alamat_pelapor": "KK PERUMNAS TLJAMBE I No.39 RT.000 RW.00 TLKJAMBE",
                    "no_telp_pelapor": "6285794896821",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai dengan angka stand meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020100492",
                    "waktu_lapor": "01/02/2023 05:26:54",
                    "waktu_response": "01/02/2023 06:19:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3165,
                    "durasi_recovery_time": 33957592,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "desi natalia",
                    "alamat_pelapor": "DN 1 PEKALONGAN No. RT.12 RW.4 PEKALONGAN",
                    "no_telp_pelapor": "6282377489134",
                    "keterangan_pelapor": "MUTASI_K (G9923020187847:mohon pastikan kelokasi) - meteran tidak dapat di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKADANA (LAMPUNG)"
                },
                {
                    "no_laporan": "K5423020100495",
                    "waktu_lapor": "01/02/2023 05:29:42",
                    "waktu_response": "01/02/2023 05:43:57",
                    "waktu_recovery": "01/02/2023 07:43:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 855,
                    "durasi_recovery_time": 7186,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gus Sanjaya",
                    "alamat_pelapor": "Jl. Barata Jaya XXI No.22",
                    "no_telp_pelapor": "6282228544479",
                    "keterangan_pelapor": "pengisian token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020100496",
                    "waktu_lapor": "01/02/2023 05:29:55",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675229395,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "AHMAD GAZALI AMRI",
                    "alamat_pelapor": "Jl. Muhajirin II Lorong 3 No.2",
                    "no_telp_pelapor": "6282138777000",
                    "keterangan_pelapor": "MUTASI_K (G9923020187933:tertera inscek) - meteran menunjukkan Tulisan tersebut dan pakaian tidak normal/boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020100499",
                    "waktu_lapor": "01/02/2023 05:32:20",
                    "waktu_response": "01/02/2023 06:01:27",
                    "waktu_recovery": "01/02/2023 06:08:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1747,
                    "durasi_recovery_time": 396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arifin Bjm",
                    "alamat_pelapor": "JL SIMPATI TEGAL ARUM No. RT.44 RW.9 SYAMSUDINN",
                    "no_telp_pelapor": "6281349401989",
                    "keterangan_pelapor": "Saya ingin menurunkan Daya Listrik Dari 1300 Ke 900",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020100500",
                    "waktu_lapor": "01/02/2023 05:32:51",
                    "waktu_response": "01/02/2023 05:55:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1378,
                    "durasi_recovery_time": 33959022,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sofwanduri",
                    "alamat_pelapor": "dsn: sidorejo RT/RW 06/07 desa:",
                    "no_telp_pelapor": "6282133012533",
                    "keterangan_pelapor": "MUTASI_K (G9923020187826:Di isi token tidak bisa. kwa melebihi batas..padahal mhn minta TC) - Di isi token tidak bisa. kwa melebihi batas..padahal mhn minta TC",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5423020100501",
                    "waktu_lapor": "01/02/2023 05:32:54",
                    "waktu_response": "01/02/2023 13:33:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 28846,
                    "durasi_recovery_time": 33931551,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elok Fa'iqoh",
                    "alamat_pelapor": "DN KALIMATI No. RT.3 RW.6 KEDUNGREJO",
                    "no_telp_pelapor": "6285334642667",
                    "keterangan_pelapor": "MUTASI_K (G9923020188554:vkrn) - pemadaman sampai kapan?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUNCAR"
                },
                {
                    "no_laporan": "K5423020100503",
                    "waktu_lapor": "01/02/2023 05:35:29",
                    "waktu_response": "01/02/2023 05:42:36",
                    "waktu_recovery": "01/02/2023 05:56:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 427,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FRANGKI",
                    "alamat_pelapor": "KP TELUKPUCUNG KEC.BEKASI UTARA 0   RT-1 / RW-2",
                    "no_telp_pelapor": "085312795555",
                    "keterangan_pelapor": "MOHON UNTUK PENJELASAN INFORMASI TERKAIT PEMBLOKIRAN TOKEN DENGAN ID PEL 537316533218, YBS MEMINTA INFORMASI LENGKAP SUPAYA BISA DILAPORKAN KE PEMILIK BANGUNAN, YBS ADALAH PENYEWA TOKO TSBT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100505",
                    "waktu_lapor": "01/02/2023 05:37:03",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675229823,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dicky wahyudi",
                    "alamat_pelapor": "jl. trimurti pasar 4 Tembung GG bersama 6",
                    "no_telp_pelapor": "6283188971356",
                    "keterangan_pelapor": "telah membeli token listrik dan ketika mengisi  ke meteran gagal terus padahal sudah benar mengisi tokennya  ,mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020100506",
                    "waktu_lapor": "01/02/2023 05:37:45",
                    "waktu_response": "01/02/2023 06:21:06",
                    "waktu_recovery": "01/02/2023 07:35:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2601,
                    "durasi_recovery_time": 4458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syaifudin",
                    "alamat_pelapor": "DS 643 KOMBA No.0 RT.0 RW.0 LAROMPONG",
                    "no_telp_pelapor": "6285256271388",
                    "keterangan_pelapor": "di app vocer undian saya tidak tampil \\npadahal sebelumnya, semua poin yang saya tukarkan selalu ada, dan saya sudah screenshot semua, ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5423020100507",
                    "waktu_lapor": "01/02/2023 05:37:55",
                    "waktu_response": "01/02/2023 06:28:24",
                    "waktu_recovery": "01/02/2023 09:49:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3029,
                    "durasi_recovery_time": 12084,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irma Agustinah",
                    "alamat_pelapor": "Jl. Telaga Raya No.16C RT 017/01",
                    "no_telp_pelapor": "6281314737098",
                    "keterangan_pelapor": "Tidak bisa mengisi Token , apakah bisa naik daya menjadi 1300 ( an.Irma Agustinah mendptkan subsidi PKH dari pemerintah)",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020100509",
                    "waktu_lapor": "01/02/2023 05:39:25",
                    "waktu_response": "01/02/2023 05:53:06",
                    "waktu_recovery": "01/02/2023 06:40:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 821,
                    "durasi_recovery_time": 2869,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aenun nakiyah",
                    "alamat_pelapor": "Jalan D.I. Pandjaitan",
                    "no_telp_pelapor": "6285752314971",
                    "keterangan_pelapor": "halo selamat pagi saya ingin mengajukan pengaduan temtang pembayaran pln saya kenapa setiap bulannya pembayaran saya naik /\\n200rbuuu sedangkan pemakaian saya sama setiap bulannyaa!!tolong di baikin soalnya tetangga sayaa kmren juga pembayarannya melonjat habis d lapor baru normal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BONTANG"
                },
                {
                    "no_laporan": "K5423020100512",
                    "waktu_lapor": "01/02/2023 05:43:11",
                    "waktu_response": "01/02/2023 09:14:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12696,
                    "durasi_recovery_time": 33947084,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad wakhid nugroho",
                    "alamat_pelapor": "JL PR VIL TEBL KAV J RT.0 RW.0 TEMBALANG",
                    "no_telp_pelapor": "6285225256757",
                    "keterangan_pelapor": "MUTASI_K (G9923020188040:mcb rusak) - MCB sering off, walaupun perangkat listrik dirumah dicabut dan 1 saja yg nyala, MCB tiba2 off sendiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5423020100515",
                    "waktu_lapor": "01/02/2023 05:44:55",
                    "waktu_response": "01/02/2023 07:58:01",
                    "waktu_recovery": "01/02/2023 08:09:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7986,
                    "durasi_recovery_time": 711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bendi Dollix Krismunawan",
                    "alamat_pelapor": "KP SERNAG KONGSI No.0 RT.1 RW.2 SERANG",
                    "no_telp_pelapor": "6285799198598",
                    "keterangan_pelapor": "Tidak bisa isi token karena ketika pencet angka \\\"9\\\" di KWH meter, tidak bisa, selalu muncul angka \\\"6\\\", kemungkinan ada PCB di Dial nya yg rusak karena air hujan dan panas. jadi tidak bisa isi token, Urgent. terimakasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020100519",
                    "waktu_lapor": "01/02/2023 05:45:52",
                    "waktu_response": "01/02/2023 06:01:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 913,
                    "durasi_recovery_time": 33958706,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WISNU AGUNG WIBOWO",
                    "alamat_pelapor": "KA RANG TAWANG RT.0 RW.0",
                    "no_telp_pelapor": "6282133832288",
                    "keterangan_pelapor": "MUTASI_K (G9923020187832:buruh yamtwk) - Voltase Turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEDAN"
                },
                {
                    "no_laporan": "K5423020100521",
                    "waktu_lapor": "01/02/2023 05:46:32",
                    "waktu_response": "01/02/2023 05:50:07",
                    "waktu_recovery": "01/02/2023 06:08:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 1114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iis marlina",
                    "alamat_pelapor": "Jl. KH. Muchtar Tabrani No.05",
                    "no_telp_pelapor": "6281807766300",
                    "keterangan_pelapor": "gagal terus mengisi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100525",
                    "waktu_lapor": "01/02/2023 05:49:17",
                    "waktu_response": "01/02/2023 05:59:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 628,
                    "durasi_recovery_time": 33958786,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAMSUL ARIFIN",
                    "alamat_pelapor": "dusun stasiun rt 7 rw 3",
                    "no_telp_pelapor": "6282336780744",
                    "keterangan_pelapor": "MUTASI_K (G9923020187828:cek kwh) - kwh meter tidak dikenal dan tidak bisa di isi token, sudah laporan kemarin tetapi tidak ada tindak lanjut",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLAKAH"
                },
                {
                    "no_laporan": "K5423020100528",
                    "waktu_lapor": "01/02/2023 05:50:33",
                    "waktu_response": "01/02/2023 09:28:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 13102,
                    "durasi_recovery_time": 33946236,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yudi K",
                    "alamat_pelapor": "PR KARYA BKT KENCANA ASRI BLK C No.6 RT.0 RW.0 GADINGREJO",
                    "no_telp_pelapor": "6282136288885",
                    "keterangan_pelapor": "MUTASI_K (G9923020188066:melebihi kuota bulan) - saya akan mengisi listrik pra bayar 500rb melalui toko online tidak berhasil, ada peringatan kuota melampaui batas bulan ini, padahal itukan pra bayar. bagaimana maksudnya ada kuota? minta tolong d reset",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020100530",
                    "waktu_lapor": "01/02/2023 05:50:37",
                    "waktu_response": "01/02/2023 14:10:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 30014,
                    "durasi_recovery_time": 33929320,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "trisno susilo.",
                    "alamat_pelapor": "pacuran gading",
                    "no_telp_pelapor": "6285788069138",
                    "keterangan_pelapor": "MUTASI_K (G9923020188429:gagal token) - saya mengisi token tapi selalu gagal padahal notoken saya sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA BUNGO"
                },
                {
                    "no_laporan": "K5423020100541",
                    "waktu_lapor": "01/02/2023 05:53:56",
                    "waktu_response": "01/02/2023 07:46:50",
                    "waktu_recovery": "01/02/2023 09:55:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6774,
                    "durasi_recovery_time": 7739,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibnu sadam khusairi",
                    "alamat_pelapor": "jln raya Setu,GG H Gason RT 02 /RW 01,kampung cinyogsog ",
                    "no_telp_pelapor": "6285156222581",
                    "keterangan_pelapor": "nomer token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100546",
                    "waktu_lapor": "01/02/2023 05:56:04",
                    "waktu_response": "01/02/2023 07:02:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3988,
                    "durasi_recovery_time": 33955019,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Femmy Yulina",
                    "alamat_pelapor": "JL JL MERPATI 7 RT9/6 NO37 PESANG",
                    "no_telp_pelapor": "628170086880",
                    "keterangan_pelapor": "MUTASI_K (G9923020187924:oper yantek) - mau tanya utk pindah jalur kabel saat ini agak jauh jd kabel menjuntai terlalu panjang padahal ada tiang listrik tepat depan rumah lebih dekat",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020100548",
                    "waktu_lapor": "01/02/2023 05:57:22",
                    "waktu_response": "01/02/2023 09:38:22",
                    "waktu_recovery": "01/02/2023 10:15:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 13260,
                    "durasi_recovery_time": 2226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dhikie Handoko",
                    "alamat_pelapor": "Jl Angkatan 66 Lr Tamansari No 445",
                    "no_telp_pelapor": "6281271522626",
                    "keterangan_pelapor": "tidak dapat melakukan pengisian token (2x pengisin tetap gagal)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020100549",
                    "waktu_lapor": "01/02/2023 05:57:23",
                    "waktu_response": "01/02/2023 07:18:33",
                    "waktu_recovery": "01/02/2023 07:43:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4870,
                    "durasi_recovery_time": 1480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vici dovindi ilyadi ham",
                    "alamat_pelapor": "kabupaten empat lawang ",
                    "no_telp_pelapor": "6285218640465",
                    "keterangan_pelapor": "jangan melaporkan suatu pekerjaan yg tidak sama sekali dilakukan oleh petugas pln ulp tebing tinggi ke pelanggan, saya tidak dapat konfirmasi mengenai laporan saya coba tunjukke buktinya kalo saya sudah dikonfirmasi mengenai laporan saya? percuma kalo ada aplikasi ini masih saja tetap tidak perubahan sama sekali, jadi d tunggu konfirmasi nya ke saya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020100550",
                    "waktu_lapor": "01/02/2023 05:57:26",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675231046,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Habib Abdillah",
                    "alamat_pelapor": "PR KENCANA GREEN RESIDENCE B No.4",
                    "no_telp_pelapor": "628111599694",
                    "keterangan_pelapor": "Keterangan daya Listrik di SLO 2200. namun actual pemasangan daya Listrik hanya 1300...\\n\\nmohon bantuannya untuk double cek, karena yg dulu mengurusnya adalah developer perumahan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020100551",
                    "waktu_lapor": "01/02/2023 05:57:27",
                    "waktu_response": "01/02/2023 07:02:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3920,
                    "durasi_recovery_time": 33955004,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "dearnina",
                    "alamat_pelapor": "Jl. H. Amit No.43",
                    "no_telp_pelapor": "6281292222498",
                    "keterangan_pelapor": "MUTASI_K (G9923020187876:setempat padam) - Baru kemarin 30-Jan mati lampu Dr jam 11-17 eh..... ini pagi² mati lampu lagi. Tolong Cek pengaduan saya, bulan ini sudah berapa kali pemadaman di daerah saya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020100552",
                    "waktu_lapor": "01/02/2023 05:57:29",
                    "waktu_response": "01/02/2023 07:03:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3934,
                    "durasi_recovery_time": 33954988,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "syam",
                    "alamat_pelapor": "JL MAKAM DROAK KEC. PONDOK AREN No.0 RT.3 RW.1 PERIGI BR",
                    "no_telp_pelapor": "6285719359980",
                    "keterangan_pelapor": "MUTASI_K (G9923020187877:tdk bisa isi token) - kwh dengan No. 36003226366 tidak bisa diisi token dan selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020100553",
                    "waktu_lapor": "01/02/2023 05:58:23",
                    "waktu_response": "01/02/2023 07:45:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6437,
                    "durasi_recovery_time": 33952431,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Djoko Prasodjo",
                    "alamat_pelapor": "JL MAYJEN HARYONO,MANGUNHARJ No. RT.4 RW.5",
                    "no_telp_pelapor": "6285754608705",
                    "keterangan_pelapor": "MUTASI_K (G9923020187929:kct) - 2 kali top up tidak bisa memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020100554",
                    "waktu_lapor": "01/02/2023 05:59:21",
                    "waktu_response": "01/02/2023 06:01:47",
                    "waktu_recovery": "01/02/2023 09:16:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 11707,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL H KAMANG NO 0 RT 8 RW 10 KEL PONDOK LABU KEC CILANDAK JAKARTA SELATAN",
                    "no_telp_pelapor": "082143531437",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 12/02/22 PELANGGAN DATANG KE UNIT UTK PENGAJUAN APP EXIM DAN DITERIMA OLEH PETUGAS AN IBU RIA DAN TELAH DISETUJUI UTK PERMOHONANNYA PADA TGL 22/11/22. NAMUN HINGGA KINI BLM MENDAPATKAN NO REGISTER PEMBAYARANNYA",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100555",
                    "waktu_lapor": "01/02/2023 05:59:47",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675231187,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muslimin",
                    "alamat_pelapor": "desa kebon candi dusun kebon sawo",
                    "no_telp_pelapor": "6285736668464",
                    "keterangan_pelapor": "token tidak bisa masuk nomer sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020100557",
                    "waktu_lapor": "01/02/2023 05:59:53",
                    "waktu_response": "01/02/2023 06:47:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2844,
                    "durasi_recovery_time": 33955934,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lussy Anawati",
                    "alamat_pelapor": "DS LEDOK KUL RT24/2 No.2 RT. 0 RW. 0 JETAK",
                    "no_telp_pelapor": "6281297222955",
                    "keterangan_pelapor": "MUTASI_K (G9923020187865:kwh periksa mohon bantuannya) - Muncul tulisan PERIKSA saat akan mengisi ulang token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020100558",
                    "waktu_lapor": "01/02/2023 06:00:33",
                    "waktu_response": "01/02/2023 06:07:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 416,
                    "durasi_recovery_time": 33958322,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bidin Habsyie",
                    "alamat_pelapor": "JL IR. H. JUANDA No.290 RT.2 RW.5 PATOKAN KR",
                    "no_telp_pelapor": "6281234800234",
                    "keterangan_pelapor": "MUTASI_K (G9923020187834:isi token gagal terus) - saldo kepotong 2 kali \\npulsa token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100559",
                    "waktu_lapor": "01/02/2023 06:00:36",
                    "waktu_response": "01/02/2023 06:16:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 964,
                    "durasi_recovery_time": 33957771,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sunaryo , ATLM",
                    "alamat_pelapor": "Jl.MT.Haryono Gg.II, Rt.19, Rw.03, Kel.Badean, Bondowoso",
                    "no_telp_pelapor": "6282132913707",
                    "keterangan_pelapor": "MUTASI_K (G9923020187846:app) - Gagal masukkan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BONDOWOSO"
                },
                {
                    "no_laporan": "K5423020100560",
                    "waktu_lapor": "01/02/2023 06:00:52",
                    "waktu_response": "01/02/2023 06:10:10",
                    "waktu_recovery": "01/02/2023 06:14:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sihas Sihas",
                    "alamat_pelapor": "DN TAMBENG AMBAT TLANAKAN No.0 AMBAT",
                    "no_telp_pelapor": "6285231630690",
                    "keterangan_pelapor": "selalu gagal masukin token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100563",
                    "waktu_lapor": "01/02/2023 06:02:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 06:25:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675231321,
                    "durasi_recovery_time": 1675232724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bobby hartono",
                    "alamat_pelapor": "KK TELUK PUCUNG No.0 RT.001 RW.02 TLK PUCUNG",
                    "no_telp_pelapor": "6289630891881",
                    "keterangan_pelapor": "kok token nya gagal di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100565",
                    "waktu_lapor": "01/02/2023 06:02:15",
                    "waktu_response": "01/02/2023 06:28:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1569,
                    "durasi_recovery_time": 33957067,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Insan Kamil",
                    "alamat_pelapor": "JL JL. MANGGA NO. 105 No.",
                    "no_telp_pelapor": "6281907527773",
                    "keterangan_pelapor": "MUTASI_K (G9923020187857:perlu cek) - nilai pengukuran arus T-N = 0 (tegangan tidak ada)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020100566",
                    "waktu_lapor": "01/02/2023 06:03:24",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675231404,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kurnia Nata Atmadja",
                    "alamat_pelapor": "KK CLUSTER ALBERA BLK D1-20 SERPONG",
                    "no_telp_pelapor": "62811104220",
                    "keterangan_pelapor": "pengajuan geser meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020100567",
                    "waktu_lapor": "01/02/2023 06:03:48",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675231428,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NENAH",
                    "alamat_pelapor": "KP KERTARAHAYU No.0 RT.004 RW.02 SIND RASA",
                    "no_telp_pelapor": "6285337312033",
                    "keterangan_pelapor": "mhon penjelasannya,,stelah box kilometernya d ganti baru,kenapa pembayaran listrik perbulannya jd mahal,sebelum d ganti saya bayar listrik skitar 24 ribuan lebih tp sekarang bs mencapai 70 ribu,pdhal pemakaian cuma lampu aja dan ga d sertai kulkas dsb? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020100570",
                    "waktu_lapor": "01/02/2023 06:04:55",
                    "waktu_response": "01/02/2023 08:12:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7639,
                    "durasi_recovery_time": 33950837,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "KUSWAJI",
                    "alamat_pelapor": "DN BURBUGAN I DS TAMPOJUNG TENGGIN No.0 RT.0 RW.0 WARU",
                    "no_telp_pelapor": "6287772882026",
                    "keterangan_pelapor": "MUTASI_K (G9923020187959:indikasi KCT) - mohon bantuannya kk kilometer aku tidak bisa imput token PLN ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020100572",
                    "waktu_lapor": "01/02/2023 06:06:26",
                    "waktu_response": "01/02/2023 07:47:03",
                    "waktu_recovery": "01/02/2023 09:55:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6037,
                    "durasi_recovery_time": 7731,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imam",
                    "alamat_pelapor": "KK GRAND KAHURIPAN HF No.3 RT.000 RW.00 KLPNUNGGAL",
                    "no_telp_pelapor": "6281290733070",
                    "keterangan_pelapor": "saya tidak bisa beli token. kenapa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100574",
                    "waktu_lapor": "01/02/2023 06:06:52",
                    "waktu_response": "01/02/2023 06:24:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1080,
                    "durasi_recovery_time": 33957279,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muslimin",
                    "alamat_pelapor": "kebon candi dusun kebon sawo",
                    "no_telp_pelapor": "6285736668464",
                    "keterangan_pelapor": "MUTASI_K (G9923020187863:Meter rusak) - token tidak bisa masuk momer sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020100575",
                    "waktu_lapor": "01/02/2023 06:07:15",
                    "waktu_response": "01/02/2023 07:49:15",
                    "waktu_recovery": "01/02/2023 09:38:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6120,
                    "durasi_recovery_time": 6542,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lila nurma",
                    "alamat_pelapor": "DN CODO No. RT.6 RW.1",
                    "no_telp_pelapor": "6281334293266",
                    "keterangan_pelapor": "kWh melebihi batas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020100580",
                    "waktu_lapor": "01/02/2023 06:09:51",
                    "waktu_response": "01/02/2023 06:16:08",
                    "waktu_recovery": "01/02/2023 08:53:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 9453,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "venny marda dengah",
                    "alamat_pelapor": "JL JL BATU KARANG JP-8227 No.0",
                    "no_telp_pelapor": "6281340223879",
                    "keterangan_pelapor": "foto meteran utk update pembayaran, karena sdh mau bayar tapi blm ada tagihan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JAYAPURA"
                },
                {
                    "no_laporan": "K5423020100584",
                    "waktu_lapor": "01/02/2023 06:12:16",
                    "waktu_response": "01/02/2023 07:47:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5711,
                    "durasi_recovery_time": 33952324,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nova elfida",
                    "alamat_pelapor": "Jl. Swadaya Pabuaran Kulon No.01/40",
                    "no_telp_pelapor": "6289631187105",
                    "keterangan_pelapor": "saat diisi token listrik bulan januari ada tulisan KWH MELEBIHI BATAS, seharusnya awal bulan bisa diisi tokennya..tapi kenyataannya tidak bisa..mohon dapat dibantu..terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100585",
                    "waktu_lapor": "01/02/2023 06:12:19",
                    "waktu_response": "01/02/2023 06:23:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 33957358,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Roy",
                    "alamat_pelapor": "DN ACCENAN No.",
                    "no_telp_pelapor": "6287863490740",
                    "keterangan_pelapor": "MUTASI_K (G9923020187849:gangguan, meter terkena petir) - METER KENAK PETIR",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020100586",
                    "waktu_lapor": "01/02/2023 06:12:20",
                    "waktu_response": "01/02/2023 06:14:40",
                    "waktu_recovery": "01/02/2023 06:18:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 140,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SYAHRUL MAWARDI",
                    "alamat_pelapor": "JL DSN BATU AMPAR No.",
                    "no_telp_pelapor": "6285257001485",
                    "keterangan_pelapor": "ada bacaaan terputus daya Listrik mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100587",
                    "waktu_lapor": "01/02/2023 06:12:42",
                    "waktu_response": "01/02/2023 07:13:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3640,
                    "durasi_recovery_time": 33954369,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Tholib",
                    "alamat_pelapor": "DK GAMBILANGU KEL DESA SUMBERREJO No.0 RT.2 RW.9 KALIWUNGU",
                    "no_telp_pelapor": "6289665547027",
                    "keterangan_pelapor": "MUTASI_K (G9923020187883:token gagal) - beli token listrik dimasukan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENDAL"
                },
                {
                    "no_laporan": "K5323020100016",
                    "waktu_lapor": "01/02/2023 06:13:03",
                    "waktu_response": "01/02/2023 06:15:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 133,
                    "durasi_recovery_time": 33957855,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP",
                    "alamat_pelapor": "JL CIKANYERE PR FIRDAUS REGENCY NO. 10-11 KEL SUKA MANAH KEC CIPEDES KOTA TASIKMALAYA / BELAKANG RUMAH PALE ",
                    "no_telp_pelapor": "081323606162",
                    "keterangan_pelapor": "MUTASI_K (G9923020187845:TIDAK BISA INPUT TOKEN) - \\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM  97.31 KWH  / 56600746277\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020100588",
                    "waktu_lapor": "01/02/2023 06:13:10",
                    "waktu_response": "01/02/2023 07:00:24",
                    "waktu_recovery": "01/02/2023 07:02:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2834,
                    "durasi_recovery_time": 107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUMANI",
                    "alamat_pelapor": "XX Pr.SAHURI (A.17) No.0 RT. RW.",
                    "no_telp_pelapor": "6281335309965",
                    "keterangan_pelapor": "kenapa tagihan listrik saya bulan ini membengkak sampai 200ribuan ya..biasanya paling tinggi juga cuma sampa 150ribuan\\npemakaian seperti biasa dan tidak ada penambahan perangkat elektronik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMBAS"
                },
                {
                    "no_laporan": "K5423020100590",
                    "waktu_lapor": "01/02/2023 06:13:48",
                    "waktu_response": "01/02/2023 06:43:06",
                    "waktu_recovery": "01/02/2023 08:52:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1758,
                    "durasi_recovery_time": 7746,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iit Saputra",
                    "alamat_pelapor": "XX TANJUNG AUR RT4/II KT TANGAH No.0 RW.",
                    "no_telp_pelapor": "6287894531981",
                    "keterangan_pelapor": "Tagihan listrik bulan februari 2023 berbeda dengan catat meter yang saya lakukan, pemakaian saya sesuai dengan catat meter adalah 244 kwh, sedangkan di tagihan sekarang pemakaian menjadi 271 kwh. Berikut saya lampirkan capture catat meter bulan januari 2023",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020100592",
                    "waktu_lapor": "01/02/2023 06:14:05",
                    "waktu_response": "01/02/2023 06:19:03",
                    "waktu_recovery": "01/02/2023 06:21:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 298,
                    "durasi_recovery_time": 168,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAHAB",
                    "alamat_pelapor": "DN KOBASANAH PANGBATOK No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285920003113",
                    "keterangan_pelapor": "MOHON BANTUANYA KEPADA BAPAK PLN YG TERHORMAT GAGAL TERUS MASUKAN TOKEN LISTRIK ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100596",
                    "waktu_lapor": "01/02/2023 06:16:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675232161,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mistiah Hermawati",
                    "alamat_pelapor": "KK GBI BLOK C9 No.20 RT.000 RW.00 BUAH BATU",
                    "no_telp_pelapor": "6287822210998",
                    "keterangan_pelapor": "lupa foto kwh meter di pln mobile, dan saat petugas datang untuk foto rumah saya dalam keadaan kosong karena saya sedang di luar kota sehingga tagihan saya sekarang jadi melonjak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020100600",
                    "waktu_lapor": "01/02/2023 06:17:47",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675232267,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "hafid nasrulloh",
                    "alamat_pelapor": "sinar kultum, sinar baru,",
                    "no_telp_pelapor": "6285271607713",
                    "keterangan_pelapor": "meteran hidup mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5523020100044",
                    "waktu_lapor": "01/02/2023 06:18:15",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675232295,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRESNA",
                    "alamat_pelapor": "PR BUMI PARKEN PARAKAN KENCANA BLOK M NO - JL. BHAYANGKARA RT-4 / RW-6 \\nLOKASI ; PADA MINI MARKET ",
                    "no_telp_pelapor": "083843051410",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMASUKKAN TOKEN KARENA PADA DATA TERTERA DIL PREPAID KE P2APST .SISA PULSA : 620.68 KWH ( PTL HAMPIR PADAM )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K5423020100603",
                    "waktu_lapor": "01/02/2023 06:18:25",
                    "waktu_response": "01/02/2023 06:19:41",
                    "waktu_recovery": "01/02/2023 06:35:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 925,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Herdana",
                    "alamat_pelapor": "Jl. Tanggulun Barat",
                    "no_telp_pelapor": "6283148451596",
                    "keterangan_pelapor": "mohon adanya perbaikan PJU terpasang yg lama tdk berpungsi di wilayah RW.03, tks...¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020100604",
                    "waktu_lapor": "01/02/2023 06:18:28",
                    "waktu_response": "01/02/2023 06:56:43",
                    "waktu_recovery": "01/02/2023 08:56:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2295,
                    "durasi_recovery_time": 7207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Ekawati",
                    "alamat_pelapor": "Jalan Macanda",
                    "no_telp_pelapor": "6282349021145",
                    "keterangan_pelapor": "Saya telah pengajuan penyambungan baru di aplikasi PLN Mobile sejak tanggal 2 desember tapi sampai sekarang tanggal 1 februari belum ada progres. apa karena material kabelnya masih belum tersedia ? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100605",
                    "waktu_lapor": "01/02/2023 06:18:57",
                    "waktu_response": "01/02/2023 06:44:09",
                    "waktu_recovery": "01/02/2023 08:42:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 7085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "arsayuto",
                    "alamat_pelapor": "kombang",
                    "no_telp_pelapor": "6287751069021",
                    "keterangan_pelapor": "saya beli token listrik di masukkan gagal terus minta tolong solosinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020100606",
                    "waktu_lapor": "01/02/2023 06:19:13",
                    "waktu_response": "01/02/2023 06:52:24",
                    "waktu_recovery": "01/02/2023 07:55:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1991,
                    "durasi_recovery_time": 3808,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elin mulinda",
                    "alamat_pelapor": "kp yayasan RT 18 RW 03",
                    "no_telp_pelapor": "6285723291371",
                    "keterangan_pelapor": "kenapa memasukan kode token gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020100607",
                    "waktu_lapor": "01/02/2023 06:19:14",
                    "waktu_response": "01/02/2023 07:55:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5788,
                    "durasi_recovery_time": 33951829,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Candra",
                    "alamat_pelapor": "Royal Golf Residence No B6",
                    "no_telp_pelapor": "6281958081999",
                    "keterangan_pelapor": "MUTASI_K (G9923020188014:gangguan rumah) - Minta nomor CT utk isi pulsa token. Pada layar meteran muncul tulisan periksa. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020100611",
                    "waktu_lapor": "01/02/2023 06:20:11",
                    "waktu_response": "01/02/2023 07:04:49",
                    "waktu_recovery": "01/02/2023 07:06:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2678,
                    "durasi_recovery_time": 94,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede maesaroh",
                    "alamat_pelapor": "GG ASTANAJAPURA No.0 RT.000 RW.00 AST JAPURA",
                    "no_telp_pelapor": "6289679996533",
                    "keterangan_pelapor": "biaya tagihan terlalu besar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020100612",
                    "waktu_lapor": "01/02/2023 06:21:12",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675232472,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "14021771564",
                    "nama_pelapor": "Bapak Handi",
                    "alamat_pelapor": "GRIYA SURYA INDAH KAV.5, JLN. TERUSAN PAHLAWAN RT01 RW19, KEL. SUKAGALIH, KEC. TAROGONG KIDUL, GARUT, JAWA BARAT.",
                    "no_telp_pelapor": "085659694114",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM SISA KWH 11.72",
                    "media": "Twitter",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5423020100613",
                    "waktu_lapor": "01/02/2023 06:21:17",
                    "waktu_response": "01/02/2023 08:08:11",
                    "waktu_recovery": "01/02/2023 13:18:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6414,
                    "durasi_recovery_time": 18625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WENANG BINANTORO",
                    "alamat_pelapor": "KK VILA INDAH PM H16 No.24 RT.000 RW.00 V INDAH P",
                    "no_telp_pelapor": "6282124648111",
                    "keterangan_pelapor": "ini kenapa berbeda tagihan kwh dengan yang di laporkan mandiri di aplikasi catat meter? yang saya lapor meter mandiri 54450 kenapa di tagihan jadi 54526?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020100614",
                    "waktu_lapor": "01/02/2023 06:21:22",
                    "waktu_response": "01/02/2023 06:38:40",
                    "waktu_recovery": "01/02/2023 06:48:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1038,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "titian komalasandi",
                    "alamat_pelapor": "DN MONTONG MEN No.00 RT.0 RW.0",
                    "no_telp_pelapor": "6285333341408",
                    "keterangan_pelapor": "gagal saat input token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100615",
                    "waktu_lapor": "01/02/2023 06:21:40",
                    "waktu_response": "01/02/2023 08:10:08",
                    "waktu_recovery": "01/02/2023 08:50:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6508,
                    "durasi_recovery_time": 2417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad delfi ramadhan",
                    "alamat_pelapor": "dusun ciherang, desa wadas, kec. telukjambetimur kab. karawang, kode pos 41361 no rumah 14",
                    "no_telp_pelapor": "6283111774060",
                    "keterangan_pelapor": "tidak bisa diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020100616",
                    "waktu_lapor": "01/02/2023 06:22:25",
                    "waktu_response": "01/02/2023 06:29:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 423,
                    "durasi_recovery_time": 33957003,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Meo Dora",
                    "alamat_pelapor": "JL IMAM BONJOL No.0 ENDE UTARA",
                    "no_telp_pelapor": "6281398309882",
                    "keterangan_pelapor": "MUTASI_K (G9923020187858:cek yantek) - arus bocor ke atap(seng) rumah.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ENDE"
                },
                {
                    "no_laporan": "K5423020100617",
                    "waktu_lapor": "01/02/2023 06:23:09",
                    "waktu_response": "01/02/2023 07:03:11",
                    "waktu_recovery": "01/02/2023 08:56:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2402,
                    "durasi_recovery_time": 6815,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK TUDIONO",
                    "alamat_pelapor": "JL. SUMATRA PR VILLA BTR REGENCY BL G7 NO 25     RT-5 / RW-12 KC PD AREN KL PD KACANG TIMUR | BERDEKATAN DENGAN KOLAM RENANG ",
                    "no_telp_pelapor": "081383086295",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23  BERIKUT BK TELAH DILUNASI VIA BANK BCA .  PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020100618",
                    "waktu_lapor": "01/02/2023 06:23:04",
                    "waktu_response": "01/02/2023 06:25:11",
                    "waktu_recovery": "01/02/2023 07:34:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 4151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Maulana",
                    "alamat_pelapor": "JL SAWAH LEMPAY No. RT.3 RW.8 ARGASARI",
                    "no_telp_pelapor": "6281995662589",
                    "keterangan_pelapor": "token ga bisa di isi dan gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020100619",
                    "waktu_lapor": "01/02/2023 06:23:21",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675232601,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irfan Fadillah",
                    "alamat_pelapor": "Kp.Nyampay Rt 01 Rw 02",
                    "no_telp_pelapor": "6285280494104",
                    "keterangan_pelapor": "token listrik gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K3223020100025",
                    "waktu_lapor": "01/02/2023 06:24:10",
                    "waktu_response": "01/02/2023 06:52:15",
                    "waktu_recovery": "01/02/2023 07:59:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1685,
                    "durasi_recovery_time": 4033,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SAFA ",
                    "alamat_pelapor": "JL H BOTIM KEC RT-9 / RW-16 NO. 61 KEL PONDOK MELATI KEC. JATI RAHAYU KOTA BEKASI ",
                    "no_telp_pelapor": "083873142967",
                    "keterangan_pelapor": "GAGAL MELAKUKAN PENGINPUTAN TOKEN, VKRN 43, TIDAK DIKETAHUI SISA KWH ( PTL TIDAK PADAM) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100624",
                    "waktu_lapor": "01/02/2023 06:24:02",
                    "waktu_response": "01/02/2023 07:14:06",
                    "waktu_recovery": "01/02/2023 07:16:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3004,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titin",
                    "alamat_pelapor": "DS TITI BESI BT.SERANGAN",
                    "no_telp_pelapor": "6285360014928",
                    "keterangan_pelapor": "Migrasi dan Perubahan daya belum di pasang sudah di lunasi tgl 26 dgn register 1221517010734 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNGPURA"
                },
                {
                    "no_laporan": "K5423020100625",
                    "waktu_lapor": "01/02/2023 06:24:06",
                    "waktu_response": "01/02/2023 06:47:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1388,
                    "durasi_recovery_time": 33955937,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yasmin zulkifli",
                    "alamat_pelapor": "DS SEGENAK RT. RW. MENINTING",
                    "no_telp_pelapor": "6281998067218",
                    "keterangan_pelapor": "MUTASI_K (G9923020187866:padam) - token masih tapi listrik tidak menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020100626",
                    "waktu_lapor": "01/02/2023 06:24:27",
                    "waktu_response": "01/02/2023 06:28:38",
                    "waktu_recovery": "01/02/2023 07:03:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 2082,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuditiar",
                    "alamat_pelapor": "PR TRUST RESIDENCE I - 11 No.- BLURU KIDU",
                    "no_telp_pelapor": "6285258692333",
                    "keterangan_pelapor": "kwh tidak bisa diisi token, pesan di token selalu gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020100628",
                    "waktu_lapor": "01/02/2023 06:26:08",
                    "waktu_response": "01/02/2023 06:27:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 33957105,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Donny Febriawan",
                    "alamat_pelapor": "DN BONTOTANAE No.0 RT.0 RW.0 BT RAJA",
                    "no_telp_pelapor": "6285756670030",
                    "keterangan_pelapor": "MUTASI_K (G9923020187850:fungsi yanggu) - vocer gagal masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020100629",
                    "waktu_lapor": "01/02/2023 06:27:23",
                    "waktu_response": "01/02/2023 07:40:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4396,
                    "durasi_recovery_time": 33952732,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Rofi",
                    "alamat_pelapor": "ngemplik wetan RT 03 RW 02",
                    "no_telp_pelapor": "6285727176213",
                    "keterangan_pelapor": "MUTASI_K (G9923020188388:gagal) - pembelian token listrik gagal terus & saldo belum kembali.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020100630",
                    "waktu_lapor": "01/02/2023 06:28:11",
                    "waktu_response": "01/02/2023 06:37:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 579,
                    "durasi_recovery_time": 33956501,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "endra pradana",
                    "alamat_pelapor": "JL TIMURAMA B8/05 No.0",
                    "no_telp_pelapor": "6281341919800",
                    "keterangan_pelapor": "MUTASI_K (G9923020187890:tolong di los sementara dulu, sampai petugas yanbung datang.) - tidak bisa isi token karna sudah penambahan daya tapi belum ada petugas yang datang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100631",
                    "waktu_lapor": "01/02/2023 06:28:37",
                    "waktu_response": "01/02/2023 06:59:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1844,
                    "durasi_recovery_time": 33955210,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi Pm",
                    "alamat_pelapor": "JL MT HARYONO 73 RT1/4 No.0 RT.1 RW.4 MANAHAN",
                    "no_telp_pelapor": "6285727297834",
                    "keterangan_pelapor": "MUTASI_K (G9923020187875:gangguan) - Meteran ada tulisan Periksa...mau isi pls tidak bisa masuk,pls mau habis...alarm Meteran nyala.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020100633",
                    "waktu_lapor": "01/02/2023 06:29:32",
                    "waktu_response": "01/02/2023 07:45:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4575,
                    "durasi_recovery_time": 33952424,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kartini candra kirana",
                    "alamat_pelapor": "JL CITARUM No. 0 RT.002 RW.04 CRGRINTING",
                    "no_telp_pelapor": "6282331863287",
                    "keterangan_pelapor": "MUTASI_K (G9923020187930:kct) - pengisian token gagal lebih 3x",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020100635",
                    "waktu_lapor": "01/02/2023 06:32:54",
                    "waktu_response": "01/02/2023 06:47:11",
                    "waktu_recovery": "01/02/2023 07:24:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 857,
                    "durasi_recovery_time": 2264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Halimatussadiyah insan sandhi",
                    "alamat_pelapor": "KP RENGAS BANDUNG No. RT.2 RW.4 KARANG SAM",
                    "no_telp_pelapor": "6281585439855",
                    "keterangan_pelapor": "tidak bisa ngisi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100636",
                    "waktu_lapor": "01/02/2023 06:33:12",
                    "waktu_response": "01/02/2023 06:42:54",
                    "waktu_recovery": "01/02/2023 07:25:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 2561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dewi rahmatia kasim",
                    "alamat_pelapor": "DK KEL.MARIKURUBU No.0 RT.12 RW.6 TERNATE",
                    "no_telp_pelapor": "6282290586260",
                    "keterangan_pelapor": "isi pulsa token lewat dana. pas d isi d meteran malah gagal. udh d coba 5x",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5523020100056",
                    "waktu_lapor": "01/02/2023 06:33:26",
                    "waktu_response": "01/02/2023 07:09:12",
                    "waktu_recovery": "01/02/2023 07:17:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2146,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDWARD GONI",
                    "alamat_pelapor": " JL PASAR BARU BARAT  RT 1 RW 3 KEL KOTA BARU KEC ALOK TIMUR KAB SIKA LOKASI : DEPAN TOKO ASIA. APDA TOKO KETAP  JAYA MOTOR ",
                    "no_telp_pelapor": "081353964777",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA Blocking dikarenakan kWh Hilang . SISA PULSA : -  KWH ( PTL MENYALA )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020100638",
                    "waktu_lapor": "01/02/2023 06:33:49",
                    "waktu_response": "01/02/2023 07:13:17",
                    "waktu_recovery": "01/02/2023 08:36:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2368,
                    "durasi_recovery_time": 5012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilda Mardiyah Puteri",
                    "alamat_pelapor": "Jl. Andong II No.20",
                    "no_telp_pelapor": "6282283210440",
                    "keterangan_pelapor": "Saya melakukan pembelian token pada 31 januari 2023, tetapi nomor token yang diberikan salah, sehingga tertulis gagal pada saat memasukkan nomornya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020100643",
                    "waktu_lapor": "01/02/2023 06:34:39",
                    "waktu_response": "01/02/2023 06:45:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 33956060,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Noor Limpadinie",
                    "alamat_pelapor": "DS PURWOREJO No.0 RT.041 RW.05 PURWOREJO",
                    "no_telp_pelapor": "6281216955903",
                    "keterangan_pelapor": "MUTASI_K (G9923020188023:Periksa) - kwh meter muncul periksa\\n\\nno.wa 083845896598",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DOLOPO"
                },
                {
                    "no_laporan": "K5423020100644",
                    "waktu_lapor": "01/02/2023 06:35:16",
                    "waktu_response": "01/02/2023 07:40:47",
                    "waktu_recovery": "01/02/2023 14:35:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3931,
                    "durasi_recovery_time": 24864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Rofi",
                    "alamat_pelapor": "ngemplik wetan rt 03 RW 02",
                    "no_telp_pelapor": "6285727176213",
                    "keterangan_pelapor": "pembelian token gagal terus & saldo belum kembali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020100645",
                    "waktu_lapor": "01/02/2023 06:35:47",
                    "waktu_response": "01/02/2023 06:43:35",
                    "waktu_recovery": "01/02/2023 06:54:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mela",
                    "alamat_pelapor": "Jl. Imam Bonjol II No.118",
                    "no_telp_pelapor": "6285880141526",
                    "keterangan_pelapor": "kenapa isi token selalu gagal tidak bisa terisi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020100647",
                    "waktu_lapor": "01/02/2023 06:36:48",
                    "waktu_response": "01/02/2023 06:59:08",
                    "waktu_recovery": "01/02/2023 08:59:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1340,
                    "durasi_recovery_time": 7229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIO HASTRIYANA SURYA ATMADJA",
                    "alamat_pelapor": "DN IV KALIJAGA MUNDU No. RT.2 RW.6 MUNDU",
                    "no_telp_pelapor": "6282130484969",
                    "keterangan_pelapor": "Pembelian token, saldo GO-PAY berkurang, token belum berhasil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020100648",
                    "waktu_lapor": "01/02/2023 06:37:20",
                    "waktu_response": "01/02/2023 06:59:36",
                    "waktu_recovery": "01/02/2023 10:31:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 12715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KHOERUL UMAMI",
                    "alamat_pelapor": "Dusun Rangdu II Rt 007/002",
                    "no_telp_pelapor": "6285781615032",
                    "keterangan_pelapor": "tidak bisa beli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5323020100025",
                    "waktu_lapor": "01/02/2023 06:37:44",
                    "waktu_response": "01/02/2023 06:40:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 33956352,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE",
                    "alamat_pelapor": "DN MOTABUIK RT-10 / RW-2 JL MUTUAK NO.0 KEL  FATUKBOT KEC ATAMBUA SELATAN KAB BELU PROV NTT / DKT SKLH ",
                    "no_telp_pelapor": "081246123128",
                    "keterangan_pelapor": "MUTASI_K (G9923020187864:cek le lokasi) - TIDAK BISA ISI TOKEN KET GAGAL KARENA VKRN 43 DENGAN NO METER 32163089496 NO TOKEN 34022461075514754841 PTL MENYALA SISA 16.84 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020100652",
                    "waktu_lapor": "01/02/2023 06:39:14",
                    "waktu_response": "01/02/2023 06:41:55",
                    "waktu_recovery": "01/02/2023 07:45:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 3795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayu setiyaji",
                    "alamat_pelapor": "Desa sidomulyo rt 01 rw 01 rumah belakang balaidesa rumah pertama samping lapangan voly kec purwoasri kab kediri",
                    "no_telp_pelapor": "6281252085565",
                    "keterangan_pelapor": "Pak maaf mau tanyak,,listrik saya hari membengkak ya padahal bulan kemarin biasanya saya membayar tidak mencapai 100 an kog kini mencapai 100 an,,apa karna kemarin habis diganti spedo meter ya pak pada bulan desember,  makasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KERTOSONO"
                },
                {
                    "no_laporan": "K5423020100654",
                    "waktu_lapor": "01/02/2023 06:39:46",
                    "waktu_response": "01/02/2023 08:04:22",
                    "waktu_recovery": "01/02/2023 10:47:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5076,
                    "durasi_recovery_time": 9782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitrianti",
                    "alamat_pelapor": "jalan koto bawah ,by pass pulai anak aia (belakang sate Mak aciak by pass)",
                    "no_telp_pelapor": "6281365415621",
                    "keterangan_pelapor": "setiap memasukkan nomor token selalu gagal ,sudah 2x kali top up nominal 50 rb,tetap gagal. Udah di reset 00+ enter tampil begini seperti difoto .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K1423020100035",
                    "waktu_lapor": "01/02/2023 06:39:50",
                    "waktu_response": "01/02/2023 06:52:05",
                    "waktu_recovery": "01/02/2023 07:59:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 735,
                    "durasi_recovery_time": 4020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TUTIK ",
                    "alamat_pelapor": "JL H. MUHAMAD NO.50 D RT-5 RW-7 KEL JATI WARINGIN KEC PONDOK GEDE KOTA BEKASI ",
                    "no_telp_pelapor": "087883524626",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 41,4 DAN NO TOKEN 01811320570963071746 , INFO PELANGGAN PETUGAS PERNAH MENGECEK APP \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100655",
                    "waktu_lapor": "01/02/2023 06:40:48",
                    "waktu_response": "01/02/2023 06:47:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 402,
                    "durasi_recovery_time": 33955921,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade Heriyanto",
                    "alamat_pelapor": "KP RENGAS BANDUNG No.0 RT.1 RW.4",
                    "no_telp_pelapor": "6285880722312",
                    "keterangan_pelapor": "input token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020100179",
                    "waktu_lapor": "01/02/2023 06:41:41",
                    "waktu_response": "01/02/2023 07:20:44",
                    "waktu_recovery": "01/02/2023 07:22:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2343,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU SRI",
                    "alamat_pelapor": "JL RAYA MUNCEN NO KEL MUNCAN KEC SELAT KAB KARANG ASEM // DKT SD 1 MUNCAN",
                    "no_telp_pelapor": "6285792140229",
                    "keterangan_pelapor": "TANGGAL 31-01-2023. TUNGGAKAN REKENING RP 8,894 BERIKUT BK DAN REKENING BERJALAN 2023-01 TELAH DILUNASI VIA BANK SYARIAH BUKOPIN -  PC POS OLEH UNIT TERKAIT, MOHON UNTUK PELANGGAN DIHUBUNGI KARENA INGIN MELAKUKAN PEMBAYARAN AGAR PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5423020100660",
                    "waktu_lapor": "01/02/2023 06:41:49",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675233709,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syaripudin",
                    "alamat_pelapor": "DN DASAN GERIA SELATAN No.0 RT.0 RW.0 LINGSAR",
                    "no_telp_pelapor": "6287765101533",
                    "keterangan_pelapor": "tidak bisa masuk pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020100661",
                    "waktu_lapor": "01/02/2023 06:42:52",
                    "waktu_response": "01/02/2023 06:47:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 33955923,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Baiq Maemanah",
                    "alamat_pelapor": "JL BANDA SERAYA JEMPONG BARAT PAGUTAN No.0 RT.0 RW.0 PAGUTAN",
                    "no_telp_pelapor": "6281953003399",
                    "keterangan_pelapor": "MUTASI_K (G9923020187867:ggl tkn) - Tidak bisa isi pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020100662",
                    "waktu_lapor": "01/02/2023 06:43:04",
                    "waktu_response": "01/02/2023 07:58:07",
                    "waktu_recovery": "01/02/2023 08:09:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4503,
                    "durasi_recovery_time": 710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade Gunawan",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK F23 No.3 SUKARAGAM",
                    "no_telp_pelapor": "6281288701687",
                    "keterangan_pelapor": "meter listrik kedip lampu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020100663",
                    "waktu_lapor": "01/02/2023 06:44:28",
                    "waktu_response": "01/02/2023 08:46:51",
                    "waktu_recovery": "01/02/2023 08:49:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7343,
                    "durasi_recovery_time": 154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusi ambari",
                    "alamat_pelapor": "Jl. Tugu Monas No.1",
                    "no_telp_pelapor": "6287778920888",
                    "keterangan_pelapor": "kwh nya blank pas mau di isikan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLERED"
                },
                {
                    "no_laporan": "K5423020100665",
                    "waktu_lapor": "01/02/2023 06:44:41",
                    "waktu_response": "01/02/2023 12:37:31",
                    "waktu_recovery": "01/02/2023 13:58:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21170,
                    "durasi_recovery_time": 4864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "CANDRA",
                    "alamat_pelapor": "JL JL. SESER NO.118 No.",
                    "no_telp_pelapor": "6282267239591",
                    "keterangan_pelapor": "tolong segera dipasang realisasi pasang barunya hari ini ya.. jangan ditunda lagi, meteran dn kabel sudah ada, jangan pelangggan disuru memasang, sebelumnya tidak dipasang. krna tunggu plaster. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020100670",
                    "waktu_lapor": "01/02/2023 06:45:57",
                    "waktu_response": "01/02/2023 08:47:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7298,
                    "durasi_recovery_time": 33948716,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rini Ayu Sih Nugraheni",
                    "alamat_pelapor": "grogol 5",
                    "no_telp_pelapor": "6282242228577",
                    "keterangan_pelapor": "MUTASI_K (G9923020187988:ditindaklanjuti ) - sudah padam dari jam 5 pagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020100674",
                    "waktu_lapor": "01/02/2023 06:46:17",
                    "waktu_response": "01/02/2023 06:57:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 679,
                    "durasi_recovery_time": 33955315,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bidin Habsyie",
                    "alamat_pelapor": "JL IR.H. JUANDA No.290 RT.2 RW.5 PATOKAN KR",
                    "no_telp_pelapor": "6281234800234",
                    "keterangan_pelapor": "MUTASI_K (G9923020187871:isi token gagal terus) - isi token 100 \\nsampe 3 kali isi terpotong saldo\\n token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100679",
                    "waktu_lapor": "01/02/2023 06:48:30",
                    "waktu_response": "01/02/2023 07:04:17",
                    "waktu_recovery": "01/02/2023 07:06:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fariz mukhtar",
                    "alamat_pelapor": "Rumaisha Batik, Jl. Pangeran Walangsungsang, Kec. Pabuaran, Cirebon, Jawa Barat, 45188",
                    "no_telp_pelapor": "628212781182",
                    "keterangan_pelapor": "Tagihan tidak sesuai dengan Stand meter sudah 3bln tagihan amat sangat terlalu mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020100680",
                    "waktu_lapor": "01/02/2023 06:48:33",
                    "waktu_response": "01/02/2023 07:47:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3520,
                    "durasi_recovery_time": 33952338,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "andika dwi rafli fansuri",
                    "alamat_pelapor": "DN JATIPASIR KALIBARU No.- KALIBARU",
                    "no_telp_pelapor": "6285608508004",
                    "keterangan_pelapor": "MUTASI_K (G9923020187927:PERIKSA) - Periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GENTENG"
                },
                {
                    "no_laporan": "K5423020100681",
                    "waktu_lapor": "01/02/2023 06:48:39",
                    "waktu_response": "01/02/2023 08:12:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5028,
                    "durasi_recovery_time": 33950824,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "samuji",
                    "alamat_pelapor": "Bandungan barat ",
                    "no_telp_pelapor": "6285746194325",
                    "keterangan_pelapor": "MUTASI_K (G9923020187960:indikasi KCT) - masukkan token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020100686",
                    "waktu_lapor": "01/02/2023 06:49:57",
                    "waktu_response": "01/02/2023 07:20:43",
                    "waktu_recovery": "01/02/2023 08:51:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1846,
                    "durasi_recovery_time": 5431,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FARIDA SUSANTI",
                    "alamat_pelapor": "lapangan selatan",
                    "no_telp_pelapor": "6287849143941",
                    "keterangan_pelapor": "no meter 14442070315 tidak bisa melakukan isi ulang pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100688",
                    "waktu_lapor": "01/02/2023 06:50:37",
                    "waktu_response": "01/02/2023 07:19:14",
                    "waktu_recovery": "01/02/2023 08:09:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1717,
                    "durasi_recovery_time": 3013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Sarifin",
                    "alamat_pelapor": "PR GRAND BOULEVARD REGENCY No. RT.0 RW.0",
                    "no_telp_pelapor": "628114054562",
                    "keterangan_pelapor": "permohonan pergeseran KWH meter dan pemindahan kabel sambungan Rumah di BTN Boulevard Blok C86",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5523020100073",
                    "waktu_lapor": "01/02/2023 06:51:14",
                    "waktu_response": "01/02/2023 06:54:17",
                    "waktu_recovery": "01/02/2023 09:03:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 7729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JON KENEDY",
                    "alamat_pelapor": "JL FATMAWATI RT 2 RW 1 NO- KEL PONDOK LABU KEC CILANDAK JAKSEL LOKASI PADA TOKO ZIDAN, SEBERANG INDOMARET ",
                    "no_telp_pelapor": "081311408781",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA DIL PREPAID KE P2APST. SISA PULSA : 21.94  KWH ( PTL TIDAK PADAM ). PELANGGAN MELAPOR KEMBALI. CC.54.RATNA_N.CSOI. 07:09 WIB \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100694",
                    "waktu_lapor": "01/02/2023 06:53:16",
                    "waktu_response": "01/02/2023 08:01:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4078,
                    "durasi_recovery_time": 33951497,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Karmila",
                    "alamat_pelapor": "DS BUOYONG No.0 RT.34 RW.8 BUOYONG",
                    "no_telp_pelapor": "6282210492199",
                    "keterangan_pelapor": "MUTASI_K (G9923020187944:Gangguan APP) - gagal memasukan Token pulsa listrik padahal nomor tokennya benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEOK"
                },
                {
                    "no_laporan": "K5423020100695",
                    "waktu_lapor": "01/02/2023 06:53:23",
                    "waktu_response": "01/02/2023 06:57:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 33955321,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Denis Aditia Pamungkas",
                    "alamat_pelapor": "JL CIMARAGAS No.",
                    "no_telp_pelapor": "6285223177763",
                    "keterangan_pelapor": "MUTASI_K (G9923020187872:DI CEK) - METERAN LISTRIK MATI, jepluk setelah mati lampu, pas hidup lagi kaya yang ga kuat. minta diperiksa kekuatannya takutnya ada yang curi listrik dari atas.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020100696",
                    "waktu_lapor": "01/02/2023 06:53:44",
                    "waktu_response": "01/02/2023 07:37:07",
                    "waktu_recovery": "01/02/2023 08:25:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2603,
                    "durasi_recovery_time": 2905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didi Wahyudi",
                    "alamat_pelapor": "PR BAROS CITY VIEW No.13 RT.0 RW.0 BAROS",
                    "no_telp_pelapor": "6285352703549",
                    "keterangan_pelapor": "kwh periksa,mau isi token biasa minta kode temper, terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020100698",
                    "waktu_lapor": "01/02/2023 06:55:06",
                    "waktu_response": "01/02/2023 07:49:16",
                    "waktu_recovery": "01/02/2023 08:37:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3250,
                    "durasi_recovery_time": 2917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BASUKI",
                    "alamat_pelapor": "JL PATT.BUISN.PARK BLOK C NO 40   RT-- / RW-- KEL MAROSO KEC MAROSO KAB MAROS (SETEMPAT POS PERGUDANGAN)",
                    "no_telp_pelapor": "08113455900",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 17 VKRN 43 (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100699",
                    "waktu_lapor": "01/02/2023 06:55:18",
                    "waktu_response": "01/02/2023 07:58:12",
                    "waktu_recovery": "01/02/2023 08:10:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3774,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009186392",
                    "nama_pelapor": "IBU PUTRI ",
                    "alamat_pelapor": "JL KP PASIR KONCI RT 17 RW 6 NO-  KEC CIKARANG SELATAN KEL PASIR SARI KAB BEKASI ACUAN : SEBRANG HOTEL SALTON / SAMPING ALFAMART",
                    "no_telp_pelapor": "02189383041",
                    "keterangan_pelapor": "LEBIH TAGIH, REK FEB STAND AKHIR : 11575  (DATA PADA ACMT : 11575 ) . ANGKA STAND METER 01/02/2023 : 11877 RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN REK FEB 23. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020100700",
                    "waktu_lapor": "01/02/2023 06:55:23",
                    "waktu_response": "01/02/2023 06:57:57",
                    "waktu_recovery": "01/02/2023 11:08:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 154,
                    "durasi_recovery_time": 15056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": " JL.PRAMUKA JAYA RT.5/14 NO.16 KEL.UTAN KAYU SELATAN KEC.MATRAMAN JAKTIM / DEKAT SMA 31",
                    "no_telp_pelapor": "089673943384",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100702",
                    "waktu_lapor": "01/02/2023 06:55:29",
                    "waktu_response": "01/02/2023 07:45:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3026,
                    "durasi_recovery_time": 33952416,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. YUSUP",
                    "alamat_pelapor": "JL LINGKUNGAN GERDU No. RT.5 RW.5 PAKISTAJI",
                    "no_telp_pelapor": "6287863417510",
                    "keterangan_pelapor": "MUTASI_K (G9923020187931:kct) - isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020100704",
                    "waktu_lapor": "01/02/2023 06:55:41",
                    "waktu_response": "01/02/2023 06:59:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 216,
                    "durasi_recovery_time": 33955214,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "winaji",
                    "alamat_pelapor": "GG ASTANA No.0 RT.000 RW.00 ASTANA",
                    "no_telp_pelapor": "62895333341344",
                    "keterangan_pelapor": "MUTASI_K (G9923020187887:EKS KRN) - tidak bisa input nomer token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5323020100035",
                    "waktu_lapor": "01/02/2023 06:55:45",
                    "waktu_response": "01/02/2023 08:00:10",
                    "waktu_recovery": "01/02/2023 08:01:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3865,
                    "durasi_recovery_time": 79,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUTU KARNITA",
                    "alamat_pelapor": "JL SORGA MEKAR PANGGUNG TARUK RT 8 RW 0  DN DINAS SORGA MEKAR SERIRIT PANGPUNG SINGA  KEL LOKAPAKSA KEC.SERIRIT KAB. BULELENG. LOKASI : BALAI DN SORGA MEKAR BWH",
                    "no_telp_pelapor": "082144866291",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN AKAN MENGAJUKAN PERMOHHONAN GESER KWH METER KARENA BANGUNANNYA AKAN DIRENOVASI HARI INI  MOHON KONFIRMASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERIRIT"
                },
                {
                    "no_laporan": "K5423020100705",
                    "waktu_lapor": "01/02/2023 06:56:01",
                    "waktu_response": "01/02/2023 09:34:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9523,
                    "durasi_recovery_time": 33945887,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ANJEFTA BANDAWESA",
                    "alamat_pelapor": "PERUM GREENLAND SEMERU, TAHAP 2 BLOK J-11, JL. S. PARMAN X, TEGAL BOTO KIDUL, SUMBERSARI, KEC. SUMBERSARI, KABUPATEN JEMBER, JAWA TIMUR 68121,",
                    "no_telp_pelapor": "087743348585",
                    "keterangan_pelapor": "MUTASI_K (G9923020188130:cek meter) - MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SEJAK KEMARIN TGL 31/01/2023 SESUAI INFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK SISA KWH 1.31",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020100706",
                    "waktu_lapor": "01/02/2023 06:56:16",
                    "waktu_response": "01/02/2023 07:44:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2868,
                    "durasi_recovery_time": 33952527,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sugeng",
                    "alamat_pelapor": "srinindito tmr rt4/3 no39",
                    "no_telp_pelapor": "6285727889722",
                    "keterangan_pelapor": "MUTASI_K (G9923020187926:_) - setiap byr perbln banyak trs.terkadang meteran ada setrum..selamagak pakai mesin cuci pmbyr ko sm..mnta meteran ganti baru sesuai.yg asli.mohon ricek pd metran &kabel atas adakh yg msalah..info trims ksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020100707",
                    "waktu_lapor": "01/02/2023 06:56:21",
                    "waktu_response": "01/02/2023 06:57:47",
                    "waktu_recovery": "01/02/2023 09:56:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 10727,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Cahaya",
                    "alamat_pelapor": "Jalan Adyaksa 3 No.10",
                    "no_telp_pelapor": "6282188118830",
                    "keterangan_pelapor": "selamat pagi...sy mau bertny kmbl, kapan yah sy rmh sy bs disambung kmbl meteran nya...soalny sdh tgl 1 hr ini dan sy jg sdh melakukan biaya pelunasan pembayaran utk pemasangan ¿ sy harap hri ini bs d segerakan pak...soalny hr ini penyewa yg mau kontrak rmh sy sdh mau masuk...kami sangat membuthkn listrik ¿ terimaksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100708",
                    "waktu_lapor": "01/02/2023 06:56:36",
                    "waktu_response": "01/02/2023 07:09:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 763,
                    "durasi_recovery_time": 33954612,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "zulfi adain",
                    "alamat_pelapor": "DN KALIBENING RT4/1 RT.0 RW.0 00000",
                    "no_telp_pelapor": "6285640828690",
                    "keterangan_pelapor": "MUTASI_K (G9923020187880:meteran gagal diisi token) - meteran gagal diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SALATIGA KOTA"
                },
                {
                    "no_laporan": "K5323020100036",
                    "waktu_lapor": "01/02/2023 06:57:16",
                    "waktu_response": "01/02/2023 07:00:38",
                    "waktu_recovery": "01/02/2023 07:41:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 2460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "KK ADIWIRA PERSADA BLOK O NO.21 JL.JAMBU  KEL.NANGGEWER KEC.CIBINONG KAB.BOGOR",
                    "no_telp_pelapor": "08973995403",
                    "keterangan_pelapor": "LEBIH TAGIH POSISI ANGKA STAN METER TGL 1/02/2023:16002",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020100710",
                    "waktu_lapor": "01/02/2023 06:57:21",
                    "waktu_response": "01/02/2023 06:58:22",
                    "waktu_recovery": "01/02/2023 08:20:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 4955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reni Haryani",
                    "alamat_pelapor": "KP BABAKAN No. RT.2 RW.3 UJUNG JAYA",
                    "no_telp_pelapor": "6285717356132",
                    "keterangan_pelapor": "pengisian no token kwh gagal terus kenapa ya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUAN"
                },
                {
                    "no_laporan": "K5523020100076",
                    "waktu_lapor": "01/02/2023 06:57:27",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675234647,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAMHUDI ",
                    "alamat_pelapor": "JL. RAYA PALENGAAN NO - DN SEKGERSEK RT-0 / RW-0 DS PALENGAAN KEC PALENGAAN LAOK KAB PAMEKASAN\\n",
                    "no_telp_pelapor": "087755228070",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 11.49 KWH \\nNO TOKEN : 38842663707588683254",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100715",
                    "waktu_lapor": "01/02/2023 07:00:39",
                    "waktu_response": "01/02/2023 07:55:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3284,
                    "durasi_recovery_time": 33951848,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endang Febriyanti",
                    "alamat_pelapor": "JL MAKRAYU No.20A RT.0 RW.0 30 ILIR",
                    "no_telp_pelapor": "62895393085410",
                    "keterangan_pelapor": "MUTASI_K (G9923020188013:gangguan rumah) - kwh tiba tiba mati ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020100717",
                    "waktu_lapor": "01/02/2023 07:01:28",
                    "waktu_response": "01/02/2023 07:11:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 575,
                    "durasi_recovery_time": 33954508,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iwan Setiawan",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6285337121111",
                    "keterangan_pelapor": "MUTASI_K (G9923020187882:Mhn diselesaikan) - kabel meteran terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DOMPU"
                },
                {
                    "no_laporan": "K5423020100718",
                    "waktu_lapor": "01/02/2023 07:02:52",
                    "waktu_response": "01/02/2023 08:13:36",
                    "waktu_recovery": "01/02/2023 11:08:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4244,
                    "durasi_recovery_time": 10479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ISMI",
                    "alamat_pelapor": "JL B LAGUAN TERUSAN GG.III NO 15   RT-12 / RW-3 KEL LAGOA KEC KOJA JAKUT (SAMPING BU RT IYOH)",
                    "no_telp_pelapor": "089685828695",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 16,27 (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020100724",
                    "waktu_lapor": "01/02/2023 07:03:24",
                    "waktu_response": "01/02/2023 07:14:24",
                    "waktu_recovery": "01/02/2023 15:13:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 660,
                    "durasi_recovery_time": 28764,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syukri",
                    "alamat_pelapor": "JL LANDAK BARU LR 5 No.038",
                    "no_telp_pelapor": "6285101424068",
                    "keterangan_pelapor": "Isi pulsa voucher di jawab Gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020100727",
                    "waktu_lapor": "01/02/2023 07:03:44",
                    "waktu_response": "01/02/2023 08:29:37",
                    "waktu_recovery": "01/02/2023 08:57:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5153,
                    "durasi_recovery_time": 1689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdurrachman Rifky",
                    "alamat_pelapor": "JL KAV DKI No. RT.5 RW.10",
                    "no_telp_pelapor": "6281212202789",
                    "keterangan_pelapor": "Mohon minta kode temper, ada tulisan periksa di meteran Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5523020100081",
                    "waktu_lapor": "01/02/2023 07:04:02",
                    "waktu_response": "01/02/2023 07:56:20",
                    "waktu_recovery": "01/02/2023 10:01:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3138,
                    "durasi_recovery_time": 7535,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003073148",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "PRM. TAMAN MELATI JL. MELATI TIRTA BLOK CC NO. 90 KEL. PENGASINAN KEC. SAWANGAN - DEPOK ",
                    "no_telp_pelapor": "0859106606465",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : UNTUK PEMEMPATAN AC",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020100729",
                    "waktu_lapor": "01/02/2023 07:04:07",
                    "waktu_response": "01/02/2023 07:08:15",
                    "waktu_recovery": "01/02/2023 08:07:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 3548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karlina",
                    "alamat_pelapor": "Jl. Raya Lemahabang No.81",
                    "no_telp_pelapor": "6281213803507",
                    "keterangan_pelapor": "KWh meter pra bayar tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100730",
                    "waktu_lapor": "01/02/2023 07:04:10",
                    "waktu_response": "01/02/2023 07:16:27",
                    "waktu_recovery": "01/02/2023 07:25:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 737,
                    "durasi_recovery_time": 521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul achyat",
                    "alamat_pelapor": "Jl. Suro Mulang Tim. No.12",
                    "no_telp_pelapor": "6289681854420",
                    "keterangan_pelapor": "token sekarat tidak bisa di isi dan tidak bisa produksi ada keterangan (KWH melebihi batas) mksutnya gmna???",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5223020100195",
                    "waktu_lapor": "01/02/2023 07:04:31",
                    "waktu_response": "01/02/2023 08:28:37",
                    "waktu_recovery": "01/02/2023 09:34:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5046,
                    "durasi_recovery_time": 3976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "JL. AUR KUNING PR AUR KUNING BLOK J3 NO. 8  RT- / RW- KEL. AIR DINGIN KEC. BUKIT RAYA KOTA PEKANBARU // SAMPING HOLAND BAKERY",
                    "no_telp_pelapor": "081255483048",
                    "keterangan_pelapor": "TGL 28/01/23 TUNGGAKAN REKENING DESEMBER 2022 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI. MOHON PTL DISAMBUNG SESUAI KETENTUAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020100731",
                    "waktu_lapor": "01/02/2023 07:04:50",
                    "waktu_response": "01/02/2023 07:09:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 33954605,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gede Sasmita",
                    "alamat_pelapor": "JL BAKUNG No.0 RT.0 RW.0 ABIAN NANG",
                    "no_telp_pelapor": "6281315204241",
                    "keterangan_pelapor": "MUTASI_K (G9923020187879:kwh periksa) - tidak dapat mengisi token. kwh meter muncul tulisan periksa. mohon untuk diterjukan petugas karena untuk kegiatan yayasan paud. terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K3223020100039",
                    "waktu_lapor": "01/02/2023 07:05:14",
                    "waktu_response": "01/02/2023 07:13:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 516,
                    "durasi_recovery_time": 33954341,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBRAHIM",
                    "alamat_pelapor": "JL. TUN ABD. RAZAK PR. ROYAL SPRING BLOK D3 NO. 011 KEL. SAMATA KEC. SOMBA OPU KAB. GOWA (ACUAN LOKASI : DI DEKAT MASJID NURUL HIDAYAH)",
                    "no_telp_pelapor": "85363388440",
                    "keterangan_pelapor": "TGL. 23/1/2023 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO. LAPORAN GANGGUAN G3223012300395 DAN PELANGGAN MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5323020100040",
                    "waktu_lapor": "01/02/2023 07:05:48",
                    "waktu_response": "01/02/2023 07:09:08",
                    "waktu_recovery": "01/02/2023 07:27:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 1112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021728275",
                    "nama_pelapor": "PA DEDEN",
                    "alamat_pelapor": "JL. PAKAR BARAT, KP. KORDON NO. 20 RT 1 RW 6 KEL. CIBURIAL KEC. CIMENYAN KAB. BANDUNG / DEKAT ALFAMART",
                    "no_telp_pelapor": "0222511635",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 13 KWH, NO TOKEN : 4967 7874 6017 9210 6000 DAN 2055 1632 4544 2637 6695, IDPEL 535596381327",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100736",
                    "waktu_lapor": "01/02/2023 07:05:51",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675235151,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fairus salam",
                    "alamat_pelapor": "DN SLATREH No. RT.0 RW.0 PLAKPAK",
                    "no_telp_pelapor": "6285259904086",
                    "keterangan_pelapor": "mohon bantuannya, no kwh ini 86044479516 saat ini agal masukkan token. terima kasih...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100738",
                    "waktu_lapor": "01/02/2023 07:06:06",
                    "waktu_response": "01/02/2023 07:18:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 33954035,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rama Cholid Efano Putra",
                    "alamat_pelapor": "JL KM 10 MASUK No. SORONG",
                    "no_telp_pelapor": "6282199577405",
                    "keterangan_pelapor": "MUTASI_K (G9923020188004:cek) - Isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020100740",
                    "waktu_lapor": "01/02/2023 07:06:21",
                    "waktu_response": "01/02/2023 07:21:47",
                    "waktu_recovery": "01/02/2023 07:39:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 926,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IstiQomah Outlet",
                    "alamat_pelapor": "jln raya labeng noreh sreseh ",
                    "no_telp_pelapor": "6287750266444",
                    "keterangan_pelapor": "tidak bisa beli token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020100742",
                    "waktu_lapor": "01/02/2023 07:07:08",
                    "waktu_response": "01/02/2023 07:09:12",
                    "waktu_recovery": "01/02/2023 08:01:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Imamul Umam",
                    "alamat_pelapor": "DN NGENTAK RT 1 RW 3 TINGKIR LOR No.",
                    "no_telp_pelapor": "6283842854829",
                    "keterangan_pelapor": "Mohon informasi bapak. Kami sudah pasang baru meteran token.  tp karena ketidak tahuan saya soal golongan listrik. kami pakai tarif A peruntukan rumah tangga. apakah bisa migrasi ke tarif B /tarif untuk usaha umkm?  apa saja syaratnya? kami ada usaha konveksi dan krajinan kayu. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SALATIGA KOTA"
                },
                {
                    "no_laporan": "K5423020100743",
                    "waktu_lapor": "01/02/2023 07:07:11",
                    "waktu_response": "01/02/2023 07:47:52",
                    "waktu_recovery": "01/02/2023 09:56:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2441,
                    "durasi_recovery_time": 7693,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YOGI PRASETYO",
                    "alamat_pelapor": "KK GRY ALAM STS T3 No.17 RT.011 RW.10 CILEUNGSI",
                    "no_telp_pelapor": "6285894509114",
                    "keterangan_pelapor": "pulsa listrik tidak bisa masuk selalu menunjukkan indikator gagal/reject",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100745",
                    "waktu_lapor": "01/02/2023 07:07:19",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675235239,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maulana Ma'ruf",
                    "alamat_pelapor": "SA MBIREJO RT12 RK3 RT.0 RW.0",
                    "no_telp_pelapor": "6289616807199",
                    "keterangan_pelapor": "saya akan melakukan pembayaran melalui aplikasi PLN Mobile dengan link aja , namun selalu kadaluwarsa , mohon bantuannya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020100747",
                    "waktu_lapor": "01/02/2023 07:07:39",
                    "waktu_response": "01/02/2023 07:41:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2008,
                    "durasi_recovery_time": 33952704,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Budiyanto",
                    "alamat_pelapor": "Jl. Veteran Gang Utama Rt 02 Rw 03 Kudus",
                    "no_telp_pelapor": "6285741249323",
                    "keterangan_pelapor": "MUTASI_K (G9923020187938:tegangam drop) - Kwh PLN kurang stabil, mengakibatkan listrik tidak stabil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020100749",
                    "waktu_lapor": "01/02/2023 07:07:41",
                    "waktu_response": "01/02/2023 07:22:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 883,
                    "durasi_recovery_time": 33953827,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fathoni",
                    "alamat_pelapor": "JL SUMBER ILMU No. RT. 12 RW. 2 GANJARAN",
                    "no_telp_pelapor": "6281615606586",
                    "keterangan_pelapor": "MUTASI_K (G9923020187889:Gangguaj) - Sekring listrik berulangkali berbunyi seperti bunyi ledakan tapi tidak muncul percikan api, setelah berbunyi tercium bau seperti sesutu yg terbakar. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANGLEGI"
                },
                {
                    "no_laporan": "K5423020100750",
                    "waktu_lapor": "01/02/2023 07:07:47",
                    "waktu_response": "01/02/2023 07:48:09",
                    "waktu_recovery": "01/02/2023 09:56:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2422,
                    "durasi_recovery_time": 7681,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede Suryadi",
                    "alamat_pelapor": "KK GRY ALAM STS V7 No.9 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6281806488581",
                    "keterangan_pelapor": "kwh baru sering trip / jeplak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100751",
                    "waktu_lapor": "01/02/2023 07:08:01",
                    "waktu_response": "01/02/2023 08:04:53",
                    "waktu_recovery": "01/02/2023 10:48:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3412,
                    "durasi_recovery_time": 9821,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "cendekia mauliansyah",
                    "alamat_pelapor": "JL KOTO BAWAH No.0",
                    "no_telp_pelapor": "6285278004444",
                    "keterangan_pelapor": "selalu gagal memasukan no token.sudah 2kali melakukan top up sebesar 50000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K5423020100752",
                    "waktu_lapor": "01/02/2023 07:08:08",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675235288,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "DARUL",
                    "alamat_pelapor": "JL MARANJAT BETUNG No.002 BETUNG",
                    "no_telp_pelapor": "6283134197273",
                    "keterangan_pelapor": "sudah membeli pulsa listrik,melalui outlet sudah keluar token di masukan gagal terus padahal sudah mengisi token dengan benar listrik tidak mengisi mohon solusinya¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN BALAI"
                },
                {
                    "no_laporan": "K5423020100757",
                    "waktu_lapor": "01/02/2023 07:08:56",
                    "waktu_response": "01/02/2023 07:10:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 33954548,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "susi Lowati",
                    "alamat_pelapor": "karangotok",
                    "no_telp_pelapor": "6285831597018",
                    "keterangan_pelapor": "MUTASI_K (G9923020187881:cek) - pengisian token listrik gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020100761",
                    "waktu_lapor": "01/02/2023 07:09:44",
                    "waktu_response": "01/02/2023 07:19:28",
                    "waktu_recovery": "01/02/2023 08:41:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 4949,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifin Almansyah",
                    "alamat_pelapor": "DS LENTENG TIMUR No. RT. RW. LENTENG",
                    "no_telp_pelapor": "6287777798137",
                    "keterangan_pelapor": "Saya mengalami gagal input token Listrik di kilometer. Indikator kilometer menunjukkan GAGAL padahal saya sudah menginput secara benar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020100764",
                    "waktu_lapor": "01/02/2023 07:10:03",
                    "waktu_response": "01/02/2023 07:36:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1593,
                    "durasi_recovery_time": 33952975,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "norma",
                    "alamat_pelapor": "JL PARE PANRENG No.322",
                    "no_telp_pelapor": "6282347304755",
                    "keterangan_pelapor": "MUTASI_K (G9923020187909:KCT) - gagal token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAPPANG"
                },
                {
                    "no_laporan": "K1223020100022",
                    "waktu_lapor": "01/02/2023 07:10:13",
                    "waktu_response": "01/02/2023 13:33:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22983,
                    "durasi_recovery_time": 33931575,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIDA",
                    "alamat_pelapor": "JL -  DN DAMTELU NO - RT - RW - DS GEDUNG GEBANG KEC TEGAL DELIMO BANYUWANGI ",
                    "no_telp_pelapor": "08123323395",
                    "keterangan_pelapor": "MUTASI_K (G9923020188555:virn) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 -  PTL MENYALA. SISA KWH -  KWH .TIDAK ADA PEMBARUAN APP. ID METER 14304464853 DAN 86047770002.  (DALAM BANGUNAN ADA 2 APP)// UP DATE LAPORAN CC.12.EROLD ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUNCAR"
                },
                {
                    "no_laporan": "K5423020100768",
                    "waktu_lapor": "01/02/2023 07:10:13",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675235413,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vieny Adrisanty",
                    "alamat_pelapor": "JL TRUNOJOYO No.87 RT.87 RW.87 PAMEKASAN",
                    "no_telp_pelapor": "6283852759131",
                    "keterangan_pelapor": "beli token listrik, saat dimasukkan gagal terus, sudah beli sampe dia kali tapi tetap tidak bisa, keterangan gagal, itu kenapa ya? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100769",
                    "waktu_lapor": "01/02/2023 07:10:40",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675235440,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Perdianto",
                    "alamat_pelapor": "DS MEDAN JAYA MEDAN JAYA",
                    "no_telp_pelapor": "6285268786887",
                    "keterangan_pelapor": "PLN mati 1 phase",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUKOMUKO"
                },
                {
                    "no_laporan": "K5423020100770",
                    "waktu_lapor": "01/02/2023 07:10:45",
                    "waktu_response": "01/02/2023 07:38:42",
                    "waktu_recovery": "01/02/2023 07:58:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1677,
                    "durasi_recovery_time": 1203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siapa arun",
                    "alamat_pelapor": "PR PURI RANGKAPAN JAYA No. RT.6 RW.1 RANGKAPAN",
                    "no_telp_pelapor": "6287746445987",
                    "keterangan_pelapor": "tidak bisa isi token di karena kan data pelanggan tidak masuk ke database tapi di liat di aplikasi tidak ada masalah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100772",
                    "waktu_lapor": "01/02/2023 07:12:04",
                    "waktu_response": "01/02/2023 07:15:37",
                    "waktu_recovery": "01/02/2023 10:26:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 11465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP IRFAN",
                    "alamat_pelapor": "JL KB SAYUR 1 NO.13 RT10/15 KEL.BIDARA CINA KEC.JATINEGARA JAKTIM (ACUAN : DEKAT WARUNG AGEN SARTONO)",
                    "no_telp_pelapor": "082125952008",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020100773",
                    "waktu_lapor": "01/02/2023 07:12:09",
                    "waktu_response": "01/02/2023 07:16:54",
                    "waktu_recovery": "01/02/2023 09:25:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 7716,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000729563",
                    "nama_pelapor": "IBU FIA/ BP JUNAIDI",
                    "alamat_pelapor": "PR GRIYA PEKAPIRAN BLOK E1 NO 1 KP CISALAK  RT 1 RW 1 KEL CURUG KEC. CIMANGGIS DEPOK",
                    "no_telp_pelapor": "02155797058",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 55397, APP TGL 20/01/23 = 54105. REKENING TELAH DILUNASI. RUMAH DIHUNI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K5423020100774",
                    "waktu_lapor": "01/02/2023 07:12:01",
                    "waktu_response": "01/02/2023 07:19:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 441,
                    "durasi_recovery_time": 33954009,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muchamad Nurdianzah",
                    "alamat_pelapor": "DS SUKOSARI No. RT.11 RW.4",
                    "no_telp_pelapor": "6287870900970",
                    "keterangan_pelapor": "MUTASI_K (G9923020187888:cek lokasi) - di masuk kan token listrik muncul tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020100775",
                    "waktu_lapor": "01/02/2023 07:12:10",
                    "waktu_response": "01/02/2023 07:15:35",
                    "waktu_recovery": "01/02/2023 09:06:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 6679,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIA/niaboci ",
                    "alamat_pelapor": "JL. MARGASATWA. KELURAHAN PD. LABU. JAKARTA SELATAN JL. CILANDAK KKO, KEC PSZ MINGGU JAKARTA 12560",
                    "no_telp_pelapor": "081290227573",
                    "keterangan_pelapor": "TERKAIT K5423013106541. MOHON TINDAKLANJUT DAN PENYELESAIAN. SESUAI INFO PELANGGAN TERDAPAT GALIAN PLN DISEKITAR JL MARGASATWA CILANDAK DAN MENYEBABKAN KEMACETAN. MOHON DITINDAKLANJUTI SESUAI KETENTUAN",
                    "media": "Twitter",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5523020100086",
                    "waktu_lapor": "01/02/2023 07:12:07",
                    "waktu_response": "01/02/2023 11:19:01",
                    "waktu_recovery": "01/02/2023 19:46:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 14814,
                    "durasi_recovery_time": 30468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000035073",
                    "nama_pelapor": "BP IDAD",
                    "alamat_pelapor": "JL CISEDANE NO 48 RT 1 RW 6 KOTA SURABAYA ",
                    "no_telp_pelapor": "087774808777",
                    "keterangan_pelapor": "TGL 30/11/2022 TUNGGAKAN REK NOVEMBER 2022 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020100776",
                    "waktu_lapor": "01/02/2023 07:12:09",
                    "waktu_response": "01/02/2023 08:24:24",
                    "waktu_recovery": "01/02/2023 08:57:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4335,
                    "durasi_recovery_time": 1974,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mhd.saleh SH",
                    "alamat_pelapor": "JL PHM.YAMIN SH.NO.426",
                    "no_telp_pelapor": "6285276039122",
                    "keterangan_pelapor": "meteran saya kok berjalan ya dan tetap bayar 55 ribu setiap bulannya padahal itu rmh kosong apakah memang segitu biaya abonemenya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020100778",
                    "waktu_lapor": "01/02/2023 07:12:59",
                    "waktu_response": "01/02/2023 07:15:04",
                    "waktu_recovery": "01/02/2023 08:26:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 4315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayu",
                    "alamat_pelapor": "Jl. Sarikaya 1 No.113",
                    "no_telp_pelapor": "6285776505051",
                    "keterangan_pelapor": "gagal terus saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100779",
                    "waktu_lapor": "01/02/2023 07:13:01",
                    "waktu_response": "01/02/2023 07:39:33",
                    "waktu_recovery": "01/02/2023 07:58:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1592,
                    "durasi_recovery_time": 1159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LILIS",
                    "alamat_pelapor": "JALAN WAHID KHASIM RT 006/003 NO.33 LIMO DEPOK ",
                    "no_telp_pelapor": "085946509618",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELALUKAN PEMBELIAN TOKEN, PADA P2PST TERTERA BLOCKING PEMBELIAN. PTL PADAM. ",
                    "media": "Email",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100780",
                    "waktu_lapor": "01/02/2023 07:13:03",
                    "waktu_response": "01/02/2023 07:44:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1862,
                    "durasi_recovery_time": 33952526,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rio kurniawan",
                    "alamat_pelapor": "JL BUNUT No.",
                    "no_telp_pelapor": "6282383975059",
                    "keterangan_pelapor": "MUTASI_K (G9923020187921:app rusak) - MCB lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020100781",
                    "waktu_lapor": "01/02/2023 07:13:21",
                    "waktu_response": "01/02/2023 07:38:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1495,
                    "durasi_recovery_time": 33952875,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MURTINI -",
                    "alamat_pelapor": "RT.03/RW.02 dusun 1 naet,nekmese",
                    "no_telp_pelapor": "6282147816510",
                    "keterangan_pelapor": "MUTASI_K (G9923020187910:mohon di tindaklanjuti petugas yantek) - Meter Tdk mnyala SMA skli,saat hujan meter mati hidup, gangguan pada dr Sambungan PD tiang listik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020100782",
                    "waktu_lapor": "01/02/2023 07:13:28",
                    "waktu_response": "01/02/2023 07:16:27",
                    "waktu_recovery": "01/02/2023 07:20:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wahyudin",
                    "alamat_pelapor": "DN TALANGBENTANG No. RT.15 RW.2",
                    "no_telp_pelapor": "6285871843043",
                    "keterangan_pelapor": "mohon kirim kode KCT ke nomer wa 085871843043",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020100783",
                    "waktu_lapor": "01/02/2023 07:13:31",
                    "waktu_response": "01/02/2023 07:15:10",
                    "waktu_recovery": "01/02/2023 10:58:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 13413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Harisman",
                    "alamat_pelapor": "KP BOJONG MENTENG No. RT.6 RW.2 BOJONG MEN",
                    "no_telp_pelapor": "6289631851831",
                    "keterangan_pelapor": "Tidak bisa di isi token , padahal sudah bunyi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100784",
                    "waktu_lapor": "01/02/2023 07:13:32",
                    "waktu_response": "01/02/2023 07:16:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 33954166,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syarifuddin Syarif",
                    "alamat_pelapor": "Jl.perumhan golden hill",
                    "no_telp_pelapor": "6282347831376",
                    "keterangan_pelapor": "MUTASI_K (G9923020187886:periksa) - kwh tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5323020100048",
                    "waktu_lapor": "01/02/2023 07:13:45",
                    "waktu_response": "01/02/2023 07:29:45",
                    "waktu_recovery": "01/02/2023 07:34:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 960,
                    "durasi_recovery_time": 268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000089199106",
                    "nama_pelapor": "BP AGIT",
                    "alamat_pelapor": "JL TERJUN PAYUNG  RT 10 RW 10 NO 5 KEL ARCAMANIK KEC SUKAMISKIN KOTA BANDUNG",
                    "no_telp_pelapor": "0811221818",
                    "keterangan_pelapor": "IDPEL 535713150081 TUNGGAKAN REKENING BREIKUT BK TELAH DILUNASI VIA MANDIRI JAN 2023 TADI MALAM TGL 31/01/2023 MOHON PTL DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5323020100049",
                    "waktu_lapor": "01/02/2023 07:14:31",
                    "waktu_response": "01/02/2023 07:24:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 33953712,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000003409064",
                    "nama_pelapor": "IBU TITA ",
                    "alamat_pelapor": "JL.  IR H JUANDA NO 334 RT-5  RW-7 KEC COBLONG KEL DAGO KOTA BANDUNG / DEPAN BAPEDA ",
                    "no_telp_pelapor": "081312391127",
                    "keterangan_pelapor": "MUTASI_K (G9923020187892:cek kwh) - \\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM SAAT TIDAK MENGETAHUI, 32108484216 / TERKAIT NO K5323013100409",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100788",
                    "waktu_lapor": "01/02/2023 07:15:10",
                    "waktu_response": "01/02/2023 07:29:02",
                    "waktu_recovery": "01/02/2023 08:21:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 3164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imron Bakso bromo",
                    "alamat_pelapor": "DN DAREN No. RT.5 RW.6 NGANTUNGAN",
                    "no_telp_pelapor": "6285748754875",
                    "keterangan_pelapor": "kWh gagal d isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020100791",
                    "waktu_lapor": "01/02/2023 07:15:23",
                    "waktu_response": "01/02/2023 13:09:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21219,
                    "durasi_recovery_time": 33933029,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "maulana irsyad",
                    "alamat_pelapor": "JL SOEKARNO HATTA KM.12 No. RT.21 KARANGJOAN",
                    "no_telp_pelapor": "6285652235937",
                    "keterangan_pelapor": "MUTASI_K (G9923020188314:Akan ditindaklanuti oleh petugas prc) - K5423013108597, untuk nomer pengaduan ini belum ada perbaikan, tpi sudah diselesaikan, \\npetugas hanya mengecek dan masih mencari solusi dalam perbaikan. \\n\\ntetap terjadi masalah gangguan turun daya listrik sebagian tepat di dalam toko indomaret km 12. fungsi sebagian AC,cooler dan stopkontak mati/tidak ada aliran listrik.\\n\\nsampai saat ini aliran listrik belum normal. masih mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020100792",
                    "waktu_lapor": "01/02/2023 07:15:28",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675235728,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "susi Lowati",
                    "alamat_pelapor": "karangotok",
                    "no_telp_pelapor": "6285831597018",
                    "keterangan_pelapor": "saat memasukan token listrik selalu gagal, tolong lebih cepat pak¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020100794",
                    "waktu_lapor": "01/02/2023 07:16:03",
                    "waktu_response": "01/02/2023 07:42:21",
                    "waktu_recovery": "01/02/2023 07:44:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kiki Ariani",
                    "alamat_pelapor": "GG KANDAM 3 No. RT.0 RW.0 0",
                    "no_telp_pelapor": "6281225058095",
                    "keterangan_pelapor": "kwh meter saya diganti dengan yang baru oleh pihak PLN beberapa waktu yang lalu. saya sudah melakukan catat meter mandiri tgl 24 Januari. seperti biasanya tiap bulan. tapi sampai sekarang tagihan belum keluar. mohon solusinya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020100795",
                    "waktu_lapor": "01/02/2023 07:16:20",
                    "waktu_response": "01/02/2023 22:54:40",
                    "waktu_recovery": "02/02/2023 08:03:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 56300,
                    "durasi_recovery_time": 32912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DARUL",
                    "alamat_pelapor": "JL MARANJAT BETUNG No.002 BETUNG",
                    "no_telp_pelapor": "6283134197273",
                    "keterangan_pelapor": "sudah membeli pulsa listrik via outlet, sudah keluar token di masukan gagal terus padahal sudah mengisi token dengan benar,listrik tidak mengisi mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN BALAI"
                },
                {
                    "no_laporan": "K5423020100797",
                    "waktu_lapor": "01/02/2023 07:16:57",
                    "waktu_response": "01/02/2023 09:08:42",
                    "waktu_recovery": "01/02/2023 09:24:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6705,
                    "durasi_recovery_time": 932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL",
                    "alamat_pelapor": "JL KEONG 96   RT-2 / RW-2  KEL MANGGA BESAR KEC TAMANSARI JAKBAR ACUAN LAPANGAN UMS ",
                    "no_telp_pelapor": "081289677683",
                    "keterangan_pelapor": "TGL 18/11/22  PENANGANAN GANGGUAN APP PRABAYAR MCB TERBAKAR OLEH PETUGAS (BAPAK HADI / WAWAN) DENGAN CARA SAMBUNG LANGSUNG. NO BERITA ACARA. 012166. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86027905222. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020100798",
                    "waktu_lapor": "01/02/2023 07:16:51",
                    "waktu_response": "01/02/2023 08:54:14",
                    "waktu_recovery": "01/02/2023 08:56:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5843,
                    "durasi_recovery_time": 124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yurisa Encha",
                    "alamat_pelapor": "DS A ITAM AFD-II RT.0 RW.0",
                    "no_telp_pelapor": "6282277259446",
                    "keterangan_pelapor": "ketika saya mau beli token listrik... tertulis bahwasanya:\\\" nomor id saya diblokir.\\\" itu bagaimana solusinya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP IDI"
                },
                {
                    "no_laporan": "K3223020100042",
                    "waktu_lapor": "01/02/2023 07:17:40",
                    "waktu_response": "01/02/2023 08:25:54",
                    "waktu_recovery": "01/02/2023 20:08:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4094,
                    "durasi_recovery_time": 42152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAINUDDIN",
                    "alamat_pelapor": "PR.PEDOS UNHAS ANTANG JL. ELEKTRO BLOK D1   NO.171  KEL.  BANGKALA, KEC. MANGGALA, KOTA MAKASSAR, SULAWESI SELATAN ",
                    "no_telp_pelapor": "85399794447",
                    "keterangan_pelapor": "KORESPONDEN :PROSES PB (R1MT/900VA  ) DENGAN NO. REGISTER : 3211112060353, 3211112060354,3211112060355 ,3211112060356,3211112060357  3211112060358 DAN   3211112060359  TGL. 21 JAN 23 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 01 FEB 23 BELUM DI HUNI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100802",
                    "waktu_lapor": "01/02/2023 07:17:45",
                    "waktu_response": "01/02/2023 07:30:37",
                    "waktu_recovery": "01/02/2023 10:48:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 772,
                    "durasi_recovery_time": 11871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fadhillah",
                    "alamat_pelapor": "TOKO NUR SARI ALAM, JL. SEKUMPUL UJUNG, KEC. INDRASARI",
                    "no_telp_pelapor": "6287865771000",
                    "keterangan_pelapor": "KWH mencapai limit pada tgl 31, namun pada saat ini tanggal 1 Februari tetap tidak bisa melakukan pembelian token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARTAPURA (UIW KALSELTENG)"
                },
                {
                    "no_laporan": "K5423020100806",
                    "waktu_lapor": "01/02/2023 07:19:04",
                    "waktu_response": "01/02/2023 07:41:53",
                    "waktu_recovery": "01/02/2023 07:56:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1369,
                    "durasi_recovery_time": 853,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1219843393",
                    "nama_pelapor": "BP. GUNTUR",
                    "alamat_pelapor": "PR. GRAHA PADMA JL TMN ADENIA IX BLOK ADENIA NO. 17 RT. 3 RW. 6 KEL TAMBAK HARJO KEC. SEMARANG BARAT KOTA SEMARANG ( LOKASI DI KOMPLEK PERUMAHAN )",
                    "no_telp_pelapor": "081390378000",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIIAN, PELANGGAN SEBELUMNYA MUDIK DAN RUMAH DALAM KEADAAN KOSONG SEHINGGA APP DIBAWA OLEH PETUGAS DAN DI GANTI DENGAN PRABAYAR. MOHON APP SEGERA DIPASANG. TERKAIT: K5222081600808",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020100807",
                    "waktu_lapor": "01/02/2023 07:19:09",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675235949,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lingky Setia dewi",
                    "alamat_pelapor": "JL DR.WAHIDIN No. RT.4 RW.6 SUKABUMI",
                    "no_telp_pelapor": "6281325800800",
                    "keterangan_pelapor": "MUTASI_K (G9923020187932:ct) - minta kode untuk isi token karena di layar muncul tulisan PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020100808",
                    "waktu_lapor": "01/02/2023 07:19:19",
                    "waktu_response": "01/02/2023 07:44:52",
                    "waktu_recovery": "01/02/2023 09:06:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 4906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIMI",
                    "alamat_pelapor": "JL TUN ABDUL RAZAK BLOK A1 NO.15 KEL TOMBOOLO KEC SUMBA OPU KAB GOWA. ACUAN : PERUM CITRALAND",
                    "no_telp_pelapor": "081252627261",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN  DENGAN NO METER 86224750926 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERKENA BLOCKING PEMBELIAN. DATA PADA AP2T TERDAPAT KETERANGAN KWH METER TERBANG. SISA 61.24 KWH. TGL 01/02/23 (PKL 07:34 WIB) SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT .ID TIKET: 12FZSE1.NO TELEPON: 081252627261\\nCC.54.JUNIYATI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100812",
                    "waktu_lapor": "01/02/2023 07:19:52",
                    "waktu_response": "01/02/2023 07:40:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1221,
                    "durasi_recovery_time": 33952758,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "misradi",
                    "alamat_pelapor": "DN KRAJAN CURAHNONGKO No.0 RT.1 RW.7 TEMPUREJO",
                    "no_telp_pelapor": "6285904392710",
                    "keterangan_pelapor": "MUTASI_K (G9923020187915:periksa) - nomet 45 03569708 0 gagal ngisi token, meter ada tulisan periksa, hubungi WA 085 904 392 710",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020100814",
                    "waktu_lapor": "01/02/2023 07:20:19",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675236019,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mas rudi",
                    "alamat_pelapor": "DK KEL.SANGO No.0 RT.6 RW.3 TERNATE",
                    "no_telp_pelapor": "6281319121097",
                    "keterangan_pelapor": "meter so berkarat kalo bole datang lia apa harus d ganti atau gimana.  hampir rusak soalnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020100817",
                    "waktu_lapor": "01/02/2023 07:21:07",
                    "waktu_response": "01/02/2023 07:31:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 628,
                    "durasi_recovery_time": 33953276,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sahrul",
                    "alamat_pelapor": "DS BOCCO No.",
                    "no_telp_pelapor": "6285825331757",
                    "keterangan_pelapor": "MUTASI_K (G9923020187906:yantek) - terputus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARIA"
                },
                {
                    "no_laporan": "K5423020100820",
                    "waktu_lapor": "01/02/2023 07:21:21",
                    "waktu_response": "01/02/2023 07:31:51",
                    "waktu_recovery": "01/02/2023 07:52:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 1235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roni",
                    "alamat_pelapor": "JL KEMANDORAN VIII No. RT.5 RW.11 GROGOL UTA",
                    "no_telp_pelapor": "6289636464860",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020100822",
                    "waktu_lapor": "01/02/2023 07:21:39",
                    "waktu_response": "01/02/2023 07:38:20",
                    "waktu_recovery": "01/02/2023 08:29:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1001,
                    "durasi_recovery_time": 3086,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fatma",
                    "alamat_pelapor": "Jl. branta mulia, karang asem timur, citeureup, bogor",
                    "no_telp_pelapor": "6281291393618",
                    "keterangan_pelapor": "tidak bisa melakukan pembelian token listrik, gagal terus kenapa?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020100823",
                    "waktu_lapor": "01/02/2023 07:21:51",
                    "waktu_response": "01/02/2023 07:31:10",
                    "waktu_recovery": "01/02/2023 07:43:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 559,
                    "durasi_recovery_time": 769,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIMAS ",
                    "alamat_pelapor": "JL KP TIPAR RT 4 / RW 7 NO.3A, KEL PONDOK KELAPA, KEC DUREN SAWIT, KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "081384187277",
                    "keterangan_pelapor": "MOHON PERIKSA APP PASKABAYAR, DIKARENAKAN PIRINGAN APP BERPUTAR TERLALU CEPAT SEJAK 3 BULAN LALU ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020100824",
                    "waktu_lapor": "01/02/2023 07:21:44",
                    "waktu_response": "01/02/2023 08:34:12",
                    "waktu_recovery": "01/02/2023 08:47:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4348,
                    "durasi_recovery_time": 803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "luki aristanto",
                    "alamat_pelapor": "GG KWARON I KEL BANGETAYU KULON No.0 RT.13 RW.2 GENUK",
                    "no_telp_pelapor": "6285727561129",
                    "keterangan_pelapor": "\\nkak, saya mau pengajuan penggantian mcb, karena mcb saya tiap hbs listrik mati, begitu nyala mcb langsung anjlok. pdhl posisi daya listrik saya 1300.ini terjadi sdh lbh dari 5bln.mohon bantuannya kak\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020100825",
                    "waktu_lapor": "01/02/2023 07:21:46",
                    "waktu_response": "01/02/2023 07:50:10",
                    "waktu_recovery": "01/02/2023 08:06:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1704,
                    "durasi_recovery_time": 982,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juniar hariadi",
                    "alamat_pelapor": "DN TAMAN AYU GERUNG No. TAMAN AYU",
                    "no_telp_pelapor": "6287887555929",
                    "keterangan_pelapor": "muncul tulisan GAGAL saat nomer token di masukkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020100826",
                    "waktu_lapor": "01/02/2023 07:21:48",
                    "waktu_response": "01/02/2023 07:24:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 33953729,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Wisnuaji",
                    "alamat_pelapor": "JL TITIMPLIK No.60 RT.001 RW.05 SDG SERANG",
                    "no_telp_pelapor": "6288908892560",
                    "keterangan_pelapor": "MUTASI_K (G9923020187893:periksa) - Perlu kode reset untuk isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100828",
                    "waktu_lapor": "01/02/2023 07:22:09",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675236129,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000007119111",
                    "nama_pelapor": "IBU SANTI ",
                    "alamat_pelapor": "KP BABAKAN   RT-01 / RW-04 NO 39 KEL GOBANG KEC RUMPIN KAB BOGOR ACUAN: SEBRANG WARUNG PESANTREN H RAYA SETEMPAT: TOKO BARU BEKU ",
                    "no_telp_pelapor": "081296061656",
                    "keterangan_pelapor": "PELANGGAN LAPOR LEBIH TAGIH. MOHON UNTK DITINDAKLANJUTI. STAN REK JAN 23 = 21619.  STAN APP TGL 01/02/23 =21565. RUMAH DIHUNI, BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN REKENING FEBRUARI 23 2022 DAN REK JAN 23 TELAH DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI. LU CC.54.RINO.CSOI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5423020100829",
                    "waktu_lapor": "01/02/2023 07:22:21",
                    "waktu_response": "01/02/2023 07:27:55",
                    "waktu_recovery": "01/02/2023 08:20:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 334,
                    "durasi_recovery_time": 3159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "harki dewi kartikawati",
                    "alamat_pelapor": "Jl. Perum Taman Permata Indah",
                    "no_telp_pelapor": "628973704010",
                    "keterangan_pelapor": "nomer token tidak bisa di isi ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100831",
                    "waktu_lapor": "01/02/2023 07:22:44",
                    "waktu_response": "01/02/2023 07:23:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 33953743,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI ",
                    "alamat_pelapor": "BUKIT PINUS DAGO JL GANDARIA RT 1/ 3 NO 3 KEL CIGADUNG KEC CIBEUNYING KALER KOTA BANDUNG DEKAT KOMP CALISTA DAGO  ",
                    "no_telp_pelapor": "081222222747",
                    "keterangan_pelapor": "MUTASI_K (G9923020187894:G9923013186829) - PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 3697 TERKAIT G9923013186829",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100832",
                    "waktu_lapor": "01/02/2023 07:22:38",
                    "waktu_response": "01/02/2023 07:29:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 419,
                    "durasi_recovery_time": 33953394,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Karlus Nahak Kiik",
                    "alamat_pelapor": "DN SOKA No.0 RT.1 RW.3 LAKEKUN",
                    "no_telp_pelapor": "6281243552099",
                    "keterangan_pelapor": "MUTASI_K (G9923020187901:UTK YANTEK KJ. BETUN ADA KELUHAN MASUK LOKASI LAKEKUN) - pengisian pulsa mengalami kegagalan. sudah beli pulsa dia kali tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020100834",
                    "waktu_lapor": "01/02/2023 07:23:14",
                    "waktu_response": "01/02/2023 07:28:38",
                    "waktu_recovery": "01/02/2023 07:59:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 324,
                    "durasi_recovery_time": 1843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ITA",
                    "alamat_pelapor": "JL RAYA KP SAWAH GG. BAKTI     RT-2 / RW-4 NO 103 A KEL JATI RANGGON KEC JATI SAMPURNA KOTA BEKASI ",
                    "no_telp_pelapor": "081218514647",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) TIDAK MENGETAHUI SISA KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100837",
                    "waktu_lapor": "01/02/2023 07:23:14",
                    "waktu_response": "01/02/2023 09:02:47",
                    "waktu_recovery": "01/02/2023 09:04:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5973,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kori Saputra",
                    "alamat_pelapor": "RT 005 RW 003 Rumbih, Pakuan Ratu, Way Kanan",
                    "no_telp_pelapor": "6285267312605",
                    "keterangan_pelapor": "Isi Pulsa tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020100842",
                    "waktu_lapor": "01/02/2023 07:23:45",
                    "waktu_response": "01/02/2023 07:31:21",
                    "waktu_recovery": "01/02/2023 07:38:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 456,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSMAN",
                    "alamat_pelapor": " JL. RADEN INTEN II NO.10. KEC. DUREN SAWIT, KOTA JAKARTA TIMUR, DKI JAKARTA",
                    "no_telp_pelapor": "081779212408",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/2023 PKL 06 : 37 PELANGGAN TIDAK DAPAT MELAKUKAN PERGANTIAN BATERAI  PADA SPBKLU UNIT PONDOK KOPI DENGAN ID DRIVER 420002348 TERJADI KENDALA PINTU BATERAI LOKER TIDAK TERBUKA DAN SALDO OVO SUDAH TERPOTONG. SESUAI INFORMASI PELANGGAN MERUPAKAN DRIVER GRAB.\\n\\nTGL LAPOR : 01/02/2023 \\nJAM LAPOR:  06 : 37\\nID DRIVER GRAB: 420002348 \\nNAMA PELAPOR/PELANGGAN: YUSMAN FADILLAH\\nALAMAT EMAIL : yfadillah1@gmail.com\\nNO. TELP PELAPOR/PELANGGAN: 081779212408\\nPERMASALAHAN PELAPOR/PELANGGAN: TIDAK DAPAT MELAKUKAN PENUKARAN BATERAI\\nLOKASI UNIT SPBKLU : UP3 PONDOK KOPI",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020100218",
                    "waktu_lapor": "01/02/2023 07:24:12",
                    "waktu_response": "01/02/2023 07:41:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1046,
                    "durasi_recovery_time": 33952673,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI",
                    "alamat_pelapor": "JL. TAMAN BOROBUDUR UTARA 3 NO1 RT1 RW10 KEL. KEMBANGARUM KEC. SEMARANG BARAT KOTA SEMARANG \\nACUAN: SAMPING SWALAYAN RAMAI ",
                    "no_telp_pelapor": "0247600817",
                    "keterangan_pelapor": "MUTASI_K (G9923020187940:_) - TERKAIT NO K5223012700605 PERIHAL PELANGGAN MENGHENDAKI PEMBERSIHAN SISA PEMELIHARAAN JARINGAN YANG DI LAKUKAN OLEH PETUGAS PLN DILOKASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020100849",
                    "waktu_lapor": "01/02/2023 07:24:44",
                    "waktu_response": "01/02/2023 07:46:55",
                    "waktu_recovery": "01/02/2023 08:22:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1331,
                    "durasi_recovery_time": 2137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul seli zuliati",
                    "alamat_pelapor": "DN WATUKANDANG No. RT.001 RW.01 WATUKANDAN",
                    "no_telp_pelapor": "6282139054357",
                    "keterangan_pelapor": "tidak bisa diisi ulang pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020100852",
                    "waktu_lapor": "01/02/2023 07:24:57",
                    "waktu_response": "01/02/2023 07:31:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 366,
                    "durasi_recovery_time": 33953308,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "erianalulu",
                    "alamat_pelapor": "PR PERMATA ALAM PERMAI A4-12 No.0",
                    "no_telp_pelapor": "6282233090834",
                    "keterangan_pelapor": "MUTASI_K (G9923020187902:perlu cek) - mcb rusak, keypadnya gak bisa dipencet, padahal mau isi token, tapi gak bisa dipencet tombol2 nya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020100853",
                    "waktu_lapor": "01/02/2023 07:25:31",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 08:06:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675236331,
                    "durasi_recovery_time": 1675238819,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SADLIM",
                    "alamat_pelapor": "Sekolah Pilial SDN 4 Batu Putih Dusun Siung ",
                    "no_telp_pelapor": "6285931363713",
                    "keterangan_pelapor": "tidak bisa isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5123020100137",
                    "waktu_lapor": "01/02/2023 07:26:17",
                    "waktu_response": "01/02/2023 07:56:28",
                    "waktu_recovery": "01/02/2023 07:57:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1811,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU BRIANA",
                    "alamat_pelapor": "JL TAMAN  NO 0 DN PESANTREN PAITON     RT-3  RW-2 DS PAITON KEC PAITON KAB PROBOLINGGO // DEKAT MASJID  ",
                    "no_telp_pelapor": "085232157596",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56910505488 KESULITAN PEMBELIAN TOKEN TANGGAL 01/02/2023 DI   PUKUL 01.00 DAN 05.00 DI TEMAPT PEMBELIAN MBANGKING BANK JATIM DAN SHOPEE  DENGAN KETERANGAN TOTAL KWH MELEBIHI BATAS MAKSIMUM. SAAT INI SISA KWH = 28.8KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100860",
                    "waktu_lapor": "01/02/2023 07:26:54",
                    "waktu_response": "01/02/2023 07:28:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 33953486,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "I Wayan Artana",
                    "alamat_pelapor": "DN BR. JELEKUNGKANG No.0 TAMANBALI",
                    "no_telp_pelapor": "6281936906036",
                    "keterangan_pelapor": "MUTASI_K (G9923020187898:gangguan app) - mcb di kilometer/kwh molor,, padahal semua sudah di cabut kabel yang terhubung",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGLI"
                },
                {
                    "no_laporan": "K5423020100861",
                    "waktu_lapor": "01/02/2023 07:26:55",
                    "waktu_response": "01/02/2023 07:58:46",
                    "waktu_recovery": "01/02/2023 08:07:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1911,
                    "durasi_recovery_time": 502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cokorda Istri Apsari Nugraheni SE",
                    "alamat_pelapor": "DS BATU RUJUNG RT. RW. BT RUJUNG",
                    "no_telp_pelapor": "62817358344",
                    "keterangan_pelapor": "tidak bisa mengisi pulsa token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5323020100058",
                    "waktu_lapor": "01/02/2023 07:27:44",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675236464,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERI",
                    "alamat_pelapor": "PR KIWARI RESIDENCE JL - NO 9-Q KEL MARGASARI KEC BUAH BATU MARGACINTA, KOTA BANDUNG",
                    "no_telp_pelapor": "085218040007",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGAJUKAN UBAH NAMA MENJADI ATAS NAMA LUSI INDRIYANI NIK KTP 3204126012820004 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020100864",
                    "waktu_lapor": "01/02/2023 07:27:50",
                    "waktu_response": "01/02/2023 07:32:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 33953249,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNIARTI",
                    "alamat_pelapor": "LOKASI : PR GREEN DE JALEN TERRACE RESIDENCE BLOK D3 NO 7 KEL JEJALEN JAYA KEC TAMBUN UTARA KAB. BEKASI JABAR",
                    "no_telp_pelapor": "085215551596",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI PROSES PD ( R1MT/900 VA - R1T/1.300 VA) DENGAN NO KTP PEMILIK :  1218155606890001 A/N JUNIARTI PURBA. STROOM AWAL RP. 100.000,-. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. PLN 123 TIDAK DPAT MENERBITKAN NO REG DIKARENKAN KEL/ KEC TIDAK TERSEDIA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020100866",
                    "waktu_lapor": "01/02/2023 07:27:50",
                    "waktu_response": "01/02/2023 08:09:20",
                    "waktu_recovery": "01/02/2023 08:29:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2490,
                    "durasi_recovery_time": 1198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASREMIN",
                    "alamat_pelapor": "JL OLAS RT 04 BTN KEL LOKKI KEC HUAMUAL, KAB. SERAM BAGIAN BARAT, MALUKU ( ACUAN : DEKAT MUSHOLLA NURUL JATIM )",
                    "no_telp_pelapor": "081245741305",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 18/01/23 PEMBAYARAN BIAYA PROSES PB ( R1MT/900 VA ) DENGAN NO REG 4142012008598. TGL 20/01/23 STATUS AP2T PEREMAJAAN PDL NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PIRU"
                },
                {
                    "no_laporan": "K5423020100867",
                    "waktu_lapor": "01/02/2023 07:27:55",
                    "waktu_response": "01/02/2023 07:49:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 33952177,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mansyur",
                    "alamat_pelapor": "JL PAHLAWAN B ROKENG No.0",
                    "no_telp_pelapor": "6285298372382",
                    "keterangan_pelapor": "MUTASI_K (G9923020187973:meter terkena hujan terus ada percikan) - GESER METERAN LISTRIK",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100868",
                    "waktu_lapor": "01/02/2023 07:27:55",
                    "waktu_response": "01/02/2023 07:42:18",
                    "waktu_recovery": "01/02/2023 07:43:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 863,
                    "durasi_recovery_time": 92,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alfi sholim",
                    "alamat_pelapor": "DN KANDANGAN No. RT.003 RW.02 WONOSUNYO",
                    "no_telp_pelapor": "6281515949596",
                    "keterangan_pelapor": "sudah melakukan pemayaran tapi pihak pln ngotot katanya belum bayar...berikut saya lampirkan bukti pembyaran\\n\\nPembayaran REF:0FMS210Z2BC72A04D4F4A5A802E74B4C/513540477654/SATIRIN/R1M/900VA/JAN23/002632-002726/Rp144026/Adm2500 SUKSES CallCenter:123 JumlahBayar Rp:143526",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020100869",
                    "waktu_lapor": "01/02/2023 07:28:24",
                    "waktu_response": "01/02/2023 07:39:47",
                    "waktu_recovery": "01/02/2023 07:59:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 683,
                    "durasi_recovery_time": 1158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "PR PURI RANGKAPAN JAYA RT-6 / RW-1 BLOK S 25 JL BALAI DESA KEL RANGKAPAN JAYA KEC PANCORAN MAS KOTA DEPOK .ACUAN LOKASI DEKAT  TOL PINTU MASUK SAWANGAN BARU ",
                    "no_telp_pelapor": "087746445987",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN.YBS TIDAK BISA MELAKUKAN PEMBELIA TOKEN DIKARENAKAN BLOKING PEMBELIAN NAMUN  DATA PADA AP2T TIDAK TERTERA NO REGISTER YANG SUDAH JATUH TEMPO ( PTL PADAM DAN ID PEL.538712667156)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100870",
                    "waktu_lapor": "01/02/2023 07:28:30",
                    "waktu_response": "01/02/2023 07:39:40",
                    "waktu_recovery": "01/02/2023 07:42:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saino",
                    "alamat_pelapor": "DS WIRASANA No. RT.1 RW.3 WIRASANA-P",
                    "no_telp_pelapor": "6287881196803",
                    "keterangan_pelapor": "Sebulan yg lalu meteran listrik mengalami masalah, shngga dri pihak PLN mengelos kan meteran, tpi sampai skrg lom d ganti juga meteran nya, mohon d tindak lanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020100873",
                    "waktu_lapor": "01/02/2023 07:28:58",
                    "waktu_response": "01/02/2023 07:31:10",
                    "waktu_recovery": "01/02/2023 10:28:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 10667,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yusri",
                    "alamat_pelapor": "KP P KALUPPANG No.0 RT.0 RW.1 MASSEWAE",
                    "no_telp_pelapor": "6285827682483",
                    "keterangan_pelapor": "Token gagal, belakang mesjid Al Irsyad dekat tower",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKKABATA"
                },
                {
                    "no_laporan": "K5423020100875",
                    "waktu_lapor": "01/02/2023 07:29:13",
                    "waktu_response": "01/02/2023 07:45:56",
                    "waktu_recovery": "01/02/2023 08:23:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1003,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020100878",
                    "waktu_lapor": "01/02/2023 07:29:46",
                    "waktu_response": "01/02/2023 08:34:30",
                    "waktu_recovery": "01/02/2023 08:47:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3884,
                    "durasi_recovery_time": 776,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "496923",
                    "nama_pelapor": "BP MAULANA",
                    "alamat_pelapor": "JL. JOLOTUNDO RT 5 RW 2 GANG IX NO. 26, KEL. SAMBIREJO, KEC. GAYAMSARI, KOTA SEMARANG, JAWA TENGAH, 50166",
                    "no_telp_pelapor": "089616807199",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI SURONO MENJADI MA'RUF FAISAL. DENGAN NO. KTP PEMILIK 3374050808700001 AN. MA'RUF FAISAL. SERTA NO. KTP DIBERI KUASA 3374051301010004 AN. MAULANA MA'RUF PEMOHON MENGAKU SEBAGAI DIBERI KUASA.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020100879",
                    "waktu_lapor": "01/02/2023 07:30:02",
                    "waktu_response": "01/02/2023 07:40:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 33952757,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti atminah",
                    "alamat_pelapor": "Rt 01 Rw 01 Dk.Mogo Desa Purwosari",
                    "no_telp_pelapor": "6281229999095",
                    "keterangan_pelapor": "MUTASI_K (G9923020187914:token dimasukan lebih dari 3 kali tidak bisa ada tulisan gagal) - token dimasukan lebih dari 3 kali tidak bisa ada tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLORA"
                },
                {
                    "no_laporan": "K5423020100881",
                    "waktu_lapor": "01/02/2023 07:30:13",
                    "waktu_response": "01/02/2023 08:26:30",
                    "waktu_recovery": "01/02/2023 09:43:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3377,
                    "durasi_recovery_time": 4605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuli",
                    "alamat_pelapor": "JL DS PEKAYON JAYA BL No.0 RT.4",
                    "no_telp_pelapor": "6285959036345",
                    "keterangan_pelapor": "saya ingin tanya pemakaian kwh di tempat saya tagihannya sekarang diatas 250 000 terus .. semantara Rumah dalam keadaan kosong tidak beepenghuni .. listrik yg di pakai hanya di garasi dan di ruang tengah saja . \\n\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100885",
                    "waktu_lapor": "01/02/2023 07:31:54",
                    "waktu_response": "01/02/2023 09:03:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5517,
                    "durasi_recovery_time": 33947740,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LATIFA ",
                    "alamat_pelapor": "JL. JAMIN GINTING GANG GOLF NO 4B, PADANG BULAN, MEDAN BARU, MEDAN, SUMATERA UTARA",
                    "no_telp_pelapor": "082369901713 ",
                    "keterangan_pelapor": "MUTASI_K (G9923020188021:Gangguan) - MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SEJAK BEBERAPA HARI TERAKHIR SESUAI INFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ELEKTRONIK SISA KWH 000",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020100888",
                    "waktu_lapor": "01/02/2023 07:32:58",
                    "waktu_response": "01/02/2023 07:47:30",
                    "waktu_recovery": "01/02/2023 11:11:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 872,
                    "durasi_recovery_time": 12218,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Susilo",
                    "alamat_pelapor": "JL KRAMAT LONTAR GG III No.69 RT.4 RW.1 PESEBAN",
                    "no_telp_pelapor": "6282245133000",
                    "keterangan_pelapor": "Pembelian Token Listrik gagal input di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020100892",
                    "waktu_lapor": "01/02/2023 07:33:59",
                    "waktu_response": "01/02/2023 10:14:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9657,
                    "durasi_recovery_time": 33943475,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deny adi winarto",
                    "alamat_pelapor": "DS PERSIL NYEORAN No. RT. 2 RW.16 JATIROTO",
                    "no_telp_pelapor": "6282234791892",
                    "keterangan_pelapor": "MUTASI_K (G9923020188111:meter periksa) - meter muncul periksa tidak bisa ngisi token/pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5423020100893",
                    "waktu_lapor": "01/02/2023 07:34:20",
                    "waktu_response": "01/02/2023 07:39:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33952826,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE SAPUTRA",
                    "alamat_pelapor": "PR D'SAMARA BLOK D6 No.",
                    "no_telp_pelapor": "62811843663",
                    "keterangan_pelapor": "MUTASI_K (G9923020187916:tegangan drop) - Voltase drop dr pagi sampai sore tidak sampai 220v malah di bawah 200v...dimulai jam 18:00 sampai pagi parahnya voltase turun drastis sampai 160v yg menyebabkan kerusakan barang elektronik...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5323020100064",
                    "waktu_lapor": "01/02/2023 07:36:27",
                    "waktu_response": "01/02/2023 07:40:06",
                    "waktu_recovery": "01/02/2023 07:50:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 608,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJANG",
                    "alamat_pelapor": "JL KP PADASUKA NO 0  RT 2/5 KEL SITU SAUR KEC KARANG PAWITAN ACUAN : DEKAT MASJID BABU SALAM ",
                    "no_telp_pelapor": "082262184826",
                    "keterangan_pelapor": "PERMOHONAN PERPINDAHAN KWH METER DIKARENAKAN LOKASI SEDANG DILAKUKAN RENOVASI BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBATU"
                },
                {
                    "no_laporan": "K5423020100905",
                    "waktu_lapor": "01/02/2023 07:36:23",
                    "waktu_response": "01/02/2023 07:39:14",
                    "waktu_recovery": "01/02/2023 07:41:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aman",
                    "alamat_pelapor": "KK BOGOR ASRI AB1 No.0 RT.000 RW.00 CIBINONG",
                    "no_telp_pelapor": "6289670021801",
                    "keterangan_pelapor": "mhon maaf kepada pihak PLN Bogor timur\\ntolong segera di pasang untuk pergantian kWh meter atas nama SMA NEGRI 3 CIBINONG\\nKARNA PIHAK SEKOLAH INGIN SECEPATNYA DI GANTI .\\n\\nTOLONG SECEPATNYA\\n\\nTERIMA KASIH ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020100907",
                    "waktu_lapor": "01/02/2023 07:36:31",
                    "waktu_response": "01/02/2023 08:25:32",
                    "waktu_recovery": "01/02/2023 09:56:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2941,
                    "durasi_recovery_time": 5468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardi Ardi",
                    "alamat_pelapor": "JL ASPOL PANAIKANG BLOK G No.",
                    "no_telp_pelapor": "6281244447774",
                    "keterangan_pelapor": "gagal isi voucher pulsa. nomor kwh dan nomor voucher sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100908",
                    "waktu_lapor": "01/02/2023 07:36:44",
                    "waktu_response": "01/02/2023 07:50:36",
                    "waktu_recovery": "01/02/2023 08:38:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 2850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Ikhwan",
                    "alamat_pelapor": "JL IR SUTAMI GUD 39 H No.006",
                    "no_telp_pelapor": "6285172326001",
                    "keterangan_pelapor": "request tagihan bulan mei, juni & juli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100909",
                    "waktu_lapor": "01/02/2023 07:36:47",
                    "waktu_response": "01/02/2023 07:41:23",
                    "waktu_recovery": "01/02/2023 08:03:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 1330,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUCHAMAD FATHONY",
                    "alamat_pelapor": "JL MANUKAN REJO 10 BLOK 4E No.16 RT.3 RW.6 MANUKAN",
                    "no_telp_pelapor": "62818300358",
                    "keterangan_pelapor": "no idpel ganti?dulu 86001378081 sekarang berubah sudah saya belikan token gak bisa di input, gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100149",
                    "waktu_lapor": "01/02/2023 07:36:58",
                    "waktu_response": "01/02/2023 07:55:18",
                    "waktu_recovery": "01/02/2023 09:35:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1100,
                    "durasi_recovery_time": 6035,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000001492327",
                    "nama_pelapor": "BP TANTO",
                    "alamat_pelapor": "KK VILA MAS INDAH BLOK C9 NO 16 JL SUNGA ROKAN RT 3 RW 15 KEL HARAPAN BARU KEC BEKASI UTARA KOTA BEKASI/ DEKAT TK ARDIKA JAYA",
                    "no_telp_pelapor": "085217168624",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 BESERTA BK TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI. PELANGGAN KONFIRMASI BELUM MELAKUKAN PEMBAYARAN TAGIHAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS, JADI PADA WAKTU MEMBAYAR TAGIHAN YANG KELUAR HANYA TAGIHAN BULAN FEBRUARI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100911",
                    "waktu_lapor": "01/02/2023 07:36:58",
                    "waktu_response": "01/02/2023 08:30:54",
                    "waktu_recovery": "01/02/2023 08:43:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3236,
                    "durasi_recovery_time": 728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "melani tri s",
                    "alamat_pelapor": "KP CILAME No.0 RT.2 RW.1 SUKAMAJU",
                    "no_telp_pelapor": "6285719507769",
                    "keterangan_pelapor": "udh tgl 1 diisi masih ga bisa, melebihi kwh terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JASINGA"
                },
                {
                    "no_laporan": "K5423020100913",
                    "waktu_lapor": "01/02/2023 07:37:29",
                    "waktu_response": "01/02/2023 07:39:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 33952829,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDAH ",
                    "alamat_pelapor": "PR ROYAL RECIDENCE BLOK A-6 NO.23 KEL BOJONG MENTENG KEC CAKUNG ACAUN JEMBATAN BELOK KIRI ",
                    "no_telp_pelapor": "08119100045",
                    "keterangan_pelapor": "MUTASI_K (G9923020187911:g) - MOHON PERIKSA APP PRABAYAR KARENA BEBERAPA KEYPAD ANGKA PADA APP PRABAYAR  (SEMUA ANGKA) TIDAK BERFUNGSI. SISA 13.48 KWH. ID METER 14205421564.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020100919",
                    "waktu_lapor": "01/02/2023 07:38:06",
                    "waktu_response": "01/02/2023 08:26:39",
                    "waktu_recovery": "01/02/2023 10:59:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2913,
                    "durasi_recovery_time": 9143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Winanta Putri",
                    "alamat_pelapor": "KP RAWA LUMBU No. RT.2 RW.10 BOJONG RAW",
                    "no_telp_pelapor": "6282291090715",
                    "keterangan_pelapor": "token listrik tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100920",
                    "waktu_lapor": "01/02/2023 07:38:25",
                    "waktu_response": "01/02/2023 08:35:06",
                    "waktu_recovery": "01/02/2023 08:43:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3401,
                    "durasi_recovery_time": 522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suci Ria",
                    "alamat_pelapor": "DS BATUNADUA - HAPINIS No.0 PSP BTNDA",
                    "no_telp_pelapor": "6283825390729",
                    "keterangan_pelapor": "token tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020100921",
                    "waktu_lapor": "01/02/2023 07:38:40",
                    "waktu_response": "01/02/2023 07:43:07",
                    "waktu_recovery": "01/02/2023 07:59:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 986,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "paulus safrodan",
                    "alamat_pelapor": "JL H R KOROH/OELOMIN No.0 RT.8 RW.3 NEKAMESE",
                    "no_telp_pelapor": "6281353886801",
                    "keterangan_pelapor": "saya kemarin melakukan pengisian pulsa dari credivo 50rb tetapi tidak keluar nomor tokennya di menu kelistrikan mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020100923",
                    "waktu_lapor": "01/02/2023 07:39:02",
                    "waktu_response": "01/02/2023 09:25:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6392,
                    "durasi_recovery_time": 33946437,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Teguh Wahyudi",
                    "alamat_pelapor": "Jalan lapangan sidamulya",
                    "no_telp_pelapor": "6281222985443",
                    "keterangan_pelapor": "MUTASI_K (G9923020188051:teknik) - tegangan turun pada saat buat ngelas berdampak ke tetangga jg tegangannya ikut ngedrop padahal menggunakan daya 3500",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KROYA"
                },
                {
                    "no_laporan": "K5323020100065",
                    "waktu_lapor": "01/02/2023 07:39:16",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675237156,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "126736",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "JL.RAYA KP SETU KEL BINTARA JAYA NO.102 RT-1 RW-1 KEC BEKASI BARAT KOTA BEKASI",
                    "no_telp_pelapor": "6281991376823",
                    "keterangan_pelapor": "MUTASI_K (G9923020187912:g) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,PTL MENYALA (SISA 243KWH).DENGAN NO STROOM 00996057554463265694 DAN 51406747130941467433. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020100926",
                    "waktu_lapor": "01/02/2023 07:39:18",
                    "waktu_response": "01/02/2023 07:42:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 33952593,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "soleh",
                    "alamat_pelapor": "sidamulih 2",
                    "no_telp_pelapor": "6281223284542",
                    "keterangan_pelapor": "MUTASI_K (G9923020187942:MOHON DI CEK) - kwh saya tidak masuk di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020100927",
                    "waktu_lapor": "01/02/2023 07:39:27",
                    "waktu_response": "01/02/2023 08:22:07",
                    "waktu_recovery": "01/02/2023 08:44:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2560,
                    "durasi_recovery_time": 1336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LELA ROHMAYATI",
                    "alamat_pelapor": "KP BOJONG LEBAK RT 01 RW 08, BOJONG, KEMANG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "082112471965",
                    "keterangan_pelapor": "TERKAIT K5223011901703 TGL 07/12/2022 PROSES PB R1MT/ 900 VA MELALUI PLN MOBILE DENGAN NOMOR AGENDA 538419912212075916. TGL 07/12/2022 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5323020100066",
                    "waktu_lapor": "01/02/2023 07:39:27",
                    "waktu_response": "01/02/2023 07:43:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 33952562,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROHWI YAKUB",
                    "alamat_pelapor": "KP BABAKAN  RT-1 / RW-4 NO 26 DESA MEKARJAYA KEC KEDUNGWARINGIN KOTA BEKASI",
                    "no_telp_pelapor": "6285882753438",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 56705263269 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH 53.27.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100928",
                    "waktu_lapor": "01/02/2023 07:39:19",
                    "waktu_response": "01/02/2023 07:55:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 33951857,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budy Pagul",
                    "alamat_pelapor": "gang depan koprasi mitra widiarta, rumahpaling ujung",
                    "no_telp_pelapor": "6287858190325",
                    "keterangan_pelapor": "MUTASI_K (G9923020187941:tegangan turun) - listrik sepertinya mengalami penurunan tegangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020100929",
                    "waktu_lapor": "01/02/2023 07:39:31",
                    "waktu_response": "01/02/2023 07:40:23",
                    "waktu_recovery": "01/02/2023 07:59:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 1131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Madrid Pratama",
                    "alamat_pelapor": "JL PEDATI No.0 RT.004 RW.01 DPK 2 TGH",
                    "no_telp_pelapor": "6289525739326",
                    "keterangan_pelapor": "tegangan listrik dirumah saya turun, lampu dirumah saya kedap kedip semua",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100938",
                    "waktu_lapor": "01/02/2023 07:40:18",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675237218,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Maulana",
                    "alamat_pelapor": "JL SAWAH LEMPAY No. RT.3 RW.8 ARGASARI",
                    "no_telp_pelapor": "6281995662589",
                    "keterangan_pelapor": "token ga bisa di isi dan gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020100939",
                    "waktu_lapor": "01/02/2023 07:40:50",
                    "waktu_response": "01/02/2023 08:35:37",
                    "waktu_recovery": "01/02/2023 09:33:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3287,
                    "durasi_recovery_time": 3460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rhomadhon",
                    "alamat_pelapor": "KP DUA RATUS No. RT.4 RW.2",
                    "no_telp_pelapor": "6287837155077",
                    "keterangan_pelapor": "no strum token tidak bisa bisa masuk atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020100947",
                    "waktu_lapor": "01/02/2023 07:41:58",
                    "waktu_response": "01/02/2023 09:07:27",
                    "waktu_recovery": "01/02/2023 09:27:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5129,
                    "durasi_recovery_time": 1182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Diki Asbullah",
                    "alamat_pelapor": "Dusung Lengkong toko DS.Mrawan Kec.Mayang Kab.Jember",
                    "no_telp_pelapor": "6282140670370",
                    "keterangan_pelapor": "saya mau isi pulsa token listrik saya kenapa tidak bisa pak? tulisannya kWh melebihi batas.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALISAT"
                },
                {
                    "no_laporan": "K5423020100949",
                    "waktu_lapor": "01/02/2023 07:42:07",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675237327,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ryan",
                    "alamat_pelapor": "JL BAYAM SUSUNAN BARU No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6282186664300",
                    "keterangan_pelapor": "tidak bisa beli token. melebihi batas kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020100951",
                    "waktu_lapor": "01/02/2023 07:42:39",
                    "waktu_response": "01/02/2023 08:21:03",
                    "waktu_recovery": "01/02/2023 08:57:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2304,
                    "durasi_recovery_time": 2195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sabilun",
                    "alamat_pelapor": "DN GUNUNG TALO RT. RW. RARANG SEL",
                    "no_telp_pelapor": "6285904510152",
                    "keterangan_pelapor": "ndak bisa di masukkan pulsanya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100952",
                    "waktu_lapor": "01/02/2023 07:42:48",
                    "waktu_response": "01/02/2023 07:44:08",
                    "waktu_recovery": "01/02/2023 11:09:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 12296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU HASNA ",
                    "alamat_pelapor": "JL KAYU MANIS 7 GG JARAK RT. 10/ 05 NO. 18 KEL. KAYU MANIS KEC. MARAMAN KOTA JAKTIM (DEPAN MASJID JAMI AL IKHKAS) ",
                    "no_telp_pelapor": "082184862778",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK BULAN JANUARI 2023 SERTA BK TELAH DILUNASI, MOHON PTL SEGERA DISAMBUNG KEMBALI. PELANGGAN LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 07.45 01/02/23 LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 07.51 01/02/23",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100953",
                    "waktu_lapor": "01/02/2023 07:42:54",
                    "waktu_response": "01/02/2023 07:52:39",
                    "waktu_recovery": "01/02/2023 08:55:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 585,
                    "durasi_recovery_time": 3750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020100955",
                    "waktu_lapor": "01/02/2023 07:43:01",
                    "waktu_response": "01/02/2023 07:55:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 751,
                    "durasi_recovery_time": 33951839,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antoni Gultom",
                    "alamat_pelapor": "JL JLN BENTENG BINJAI BAKUNG No.",
                    "no_telp_pelapor": "6282167192966",
                    "keterangan_pelapor": "MUTASI_K (G9923020188053:Regu Pantai Labu ULP Lubuk Pakam) - urget. mohon petugas segera datang untuk periksa daya yang turun.  jadi banyak alat dipeternakan rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020100956",
                    "waktu_lapor": "01/02/2023 07:43:31",
                    "waktu_response": "01/02/2023 07:46:54",
                    "waktu_recovery": "01/02/2023 09:01:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 4496,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU  ZAINAL",
                    "alamat_pelapor": "PR TAMAN PERMATA  CIKARANG  BLOK M  NO 8    KEL KARANG SENTOSA KEC KARANG BAHAGIA KAB BEKASI JABAR ACUAN MESJID ",
                    "no_telp_pelapor": "082114277911",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.TGL 29/1/23  PELANGGAN DENGAN ID METER 14261095617 ADA PROSES PERGANTIAN KWH METER DIKARENAKAN APP PRABAYAR ERROR , PERGANTIAN YANG DILAKUKAN OLEH PETUGAS, PELANGGAN MEMILIKI SISA KWH METER DI ID METER LAMA SEBESAR RP.200.000  KWH  MOHON  DAPAT DIKONVERSIKAN KE ID METER BARU 14456485292",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100957",
                    "waktu_lapor": "01/02/2023 07:43:30",
                    "waktu_response": "01/02/2023 07:47:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 33952346,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Santoso Aribowo",
                    "alamat_pelapor": "JL PESUDUKUH No. 0 RT. 6 RW. 2 PESUDUKUH",
                    "no_telp_pelapor": "6285649029984",
                    "keterangan_pelapor": "MUTASI_K (G9923020187934:listrik padam utk dicek petugas) - meteran bersuara kretek kretek dan listrik padam ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020100961",
                    "waktu_lapor": "01/02/2023 07:44:14",
                    "waktu_response": "01/02/2023 08:47:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3814,
                    "durasi_recovery_time": 33948703,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA/ anthygv",
                    "alamat_pelapor": "SENDANGSARI, RT19/RW05, PUTAT, PATUK, GUNUNGKIDUL",
                    "no_telp_pelapor": "085643367607",
                    "keterangan_pelapor": "MUTASI_K (G9923020187987:ditindaklanjuti ) - DIWILAYAH TERSEBUT PTL SERING PADAM ",
                    "media": "Twitter",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020100962",
                    "waktu_lapor": "01/02/2023 07:44:24",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675237464,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "intan permata",
                    "alamat_pelapor": "JL TMN SATURNUS I No.22 RT.000 RW.00 MARGASARI",
                    "no_telp_pelapor": "6282116992559",
                    "keterangan_pelapor": "sudah di bayar, kenapa belum ada tindak lanjut nya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020100963",
                    "waktu_lapor": "01/02/2023 07:44:31",
                    "waktu_response": "01/02/2023 07:46:08",
                    "waktu_recovery": "01/02/2023 08:40:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 3286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh.aksan",
                    "alamat_pelapor": "PR RAIHAN PRATAMA RES E No.38",
                    "no_telp_pelapor": "6285398215164",
                    "keterangan_pelapor": "assalamualaikum, pagi ini saya mau menanyakan terkait token listrik yang saya beli melalui aplikasi internet banking ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100964",
                    "waktu_lapor": "01/02/2023 07:44:32",
                    "waktu_response": "01/02/2023 08:08:11",
                    "waktu_recovery": "01/02/2023 09:28:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1419,
                    "durasi_recovery_time": 4806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Galih Mahardika",
                    "alamat_pelapor": "KP CIPICUNG HILIR No.381 RT.6 RW.2 CIUMBULEUI",
                    "no_telp_pelapor": "6285222241015",
                    "keterangan_pelapor": "Tidak bisa isi token.. Sudah dicoba beberapa kali namun tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100965",
                    "waktu_lapor": "01/02/2023 07:44:33",
                    "waktu_response": "01/02/2023 08:23:53",
                    "waktu_recovery": "01/02/2023 09:12:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2360,
                    "durasi_recovery_time": 2909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIRGO PRATAMA",
                    "alamat_pelapor": "JL JL.PERKASA 1B No.",
                    "no_telp_pelapor": "6287868585908",
                    "keterangan_pelapor": "kwh meter belum terpasang namun status di aplikasi pln mobile sudah nyala dan sudah selesai pemasangan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5523020100104",
                    "waktu_lapor": "01/02/2023 07:44:36",
                    "waktu_response": "01/02/2023 07:46:31",
                    "waktu_recovery": "01/02/2023 17:47:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 36074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU UMI HANIK ",
                    "alamat_pelapor": "JL H BENTONG RT 16 RW 5 KEL JATI KEC PULO GADUNG JAKTIM",
                    "no_telp_pelapor": "6281520453402",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT TERKAIT PELANGGAN BERKEBERATAN DIKENAKAN TAG P2TL DGN NO REG : 5413043043887 ATAS INFO PELANGGAN BUKTI FOTO BANGUNAN YG DISAMPAIKAN KEPADA PELANGGAN ADALAH BUKAN RUMAH PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100966",
                    "waktu_lapor": "01/02/2023 07:44:44",
                    "waktu_response": "01/02/2023 07:49:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 295,
                    "durasi_recovery_time": 33952192,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "soleh",
                    "alamat_pelapor": "sidamulih 2",
                    "no_telp_pelapor": "6281223284542",
                    "keterangan_pelapor": "MUTASI_K (G9923020187952:cek) - kwh meter saya tidak masuk di isi pulsa token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020100971",
                    "waktu_lapor": "01/02/2023 07:45:22",
                    "waktu_response": "01/02/2023 07:46:33",
                    "waktu_recovery": "01/02/2023 09:46:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 7211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sony Harsono Suryanata",
                    "alamat_pelapor": "KP RUMBIA No.0 RT.003 RW.02 KR REJA",
                    "no_telp_pelapor": "6289652303992",
                    "keterangan_pelapor": "Mohon maaf tagihan bulan Januari KWH terhitung kelebihan / tidak sesuai dengan catat meter. kWh bulan desember 35179 dan kemarin catat meter tanggal 25 Januari KWH 35463.\\n\\nTotal pemakaian KWH 284 . tapi kenapa tagihan yang saya lihat tadi pemakaian KWH di angka 325 itu acuannya dari mana angka 325 KWh? mohon koreksinya terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100975",
                    "waktu_lapor": "01/02/2023 07:45:55",
                    "waktu_response": "01/02/2023 07:46:39",
                    "waktu_recovery": "01/02/2023 08:41:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 3267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOTO",
                    "alamat_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2 JL - RT 0 RW 0 KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "no_telp_pelapor": "081355124578",
                    "keterangan_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2 JL - RT 0 RW 0 KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100977",
                    "waktu_lapor": "01/02/2023 07:46:07",
                    "waktu_response": "01/02/2023 08:12:57",
                    "waktu_recovery": "01/02/2023 08:20:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 429,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhmad Fausi",
                    "alamat_pelapor": "DN PANDIYAN No.1 RT.2 RW.2",
                    "no_telp_pelapor": "628192264553",
                    "keterangan_pelapor": "tidak bisa memasukkan nomer token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020100978",
                    "waktu_lapor": "01/02/2023 07:46:07",
                    "waktu_response": "01/02/2023 07:49:14",
                    "waktu_recovery": "01/02/2023 08:21:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 1919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agustina nurdiawati",
                    "alamat_pelapor": "Jl. Jt. Kramat No.74A",
                    "no_telp_pelapor": "6281280823730",
                    "keterangan_pelapor": "saat mengisi token ada tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100979",
                    "waktu_lapor": "01/02/2023 07:46:20",
                    "waktu_response": "01/02/2023 07:56:06",
                    "waktu_recovery": "01/02/2023 07:57:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 586,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asrani Zega.",
                    "alamat_pelapor": "jl.perumahan syalom kec sirombu ",
                    "no_telp_pelapor": "6282168530826",
                    "keterangan_pelapor": "padam satu rumah.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5523020100106",
                    "waktu_lapor": "01/02/2023 07:46:22",
                    "waktu_response": "01/02/2023 08:21:47",
                    "waktu_recovery": "01/02/2023 10:27:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2125,
                    "durasi_recovery_time": 7537,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YATI",
                    "alamat_pelapor": "JL CIPINANG PULO NO 19 RT-2 / RW-12 KEL CINPINANG BESAR UTARA KEC JATI NEGARA KOTA JAKARTA TIMUR LOKASI : DARI TOKO UNGU KE KIRI ",
                    "no_telp_pelapor": "6281808089500",
                    "keterangan_pelapor": "TGL 30/01/2023. PELANGGAN MELAPORKAN APP BLANK DENGAN NO PENGADUAN G5523012901109. DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : -, NO.METER LAMA : 14236842259 NO.METER BARU : 56226061077",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020100983",
                    "waktu_lapor": "01/02/2023 07:47:01",
                    "waktu_response": "01/02/2023 07:52:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 318,
                    "durasi_recovery_time": 33952032,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TONI ",
                    "alamat_pelapor": "JL PINANG KEBALEN RT6/3 NO 52 KEL PINANG KEC PINANG KAB TANGGERANG ACUAN : DEKAT MASJID AL MAKMUR ",
                    "no_telp_pelapor": "082113664149",
                    "keterangan_pelapor": "MUTASI_K (G9923020187936:Vkrn masuk kode keluhan G ) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 162.7 (PTL TIDAK PADAM) 29218230010972034364",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100069",
                    "waktu_lapor": "01/02/2023 07:47:23",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675237643,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIAN SISWANTO",
                    "alamat_pelapor": "KOMPLEK RSJ  KP PANYANDAAN NO.0 RT.3 RW.14 KEL JAMBUDIPA, KEC CISARUA, KAB. BANDUNG BARAT / SETEMPAT MERUPAKAN MESJID DARUL UKHUWAH ",
                    "no_telp_pelapor": "081221552066",
                    "keterangan_pelapor": "MOHON BANTU REALISASI PD S2T 900 VA - S2T 1300 VA PENGAJUAN TGL 30 JAN 2023, NO AGENDA 535899922301309902, PEMBAYARAN TGL 30 JAN 2023, STATUS APLIKASI PEREMAJAAN PDL, MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020100985",
                    "waktu_lapor": "01/02/2023 07:47:26",
                    "waktu_response": "01/02/2023 08:30:33",
                    "waktu_recovery": "01/02/2023 08:59:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2587,
                    "durasi_recovery_time": 1756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "selviyana",
                    "alamat_pelapor": "Jl. Gn. Agung II No.210",
                    "no_telp_pelapor": "6281548882995",
                    "keterangan_pelapor": "ka listrik saya mahal bgt pdhl saya bulan ga dirumah apakah bisa dikomplen dan diganti krna kwhnya ini fotonya, pas tgl 26 saya ke crb dan itu sudah ada petugas pln yg foto kerumah tp trnyata kejadian bgni",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020100986",
                    "waktu_lapor": "01/02/2023 07:47:44",
                    "waktu_response": "01/02/2023 07:51:46",
                    "waktu_recovery": "01/02/2023 08:00:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 553,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Jl. Raya Pemda Tigaraksa Kav AN 34 No 6 RT 05 RW 03 Kel Kadu Agung Kec Tigaraksa Kab Tangerang Banten ",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020100988",
                    "waktu_lapor": "01/02/2023 07:48:03",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675237683,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi Wijaya",
                    "alamat_pelapor": "DN TEGAL DOWO RT.3 RW.28 BANTUL",
                    "no_telp_pelapor": "6289680371142",
                    "keterangan_pelapor": "MUTASI_K (G9923020188031:tegangan drop) - tegangan/ daya turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020100989",
                    "waktu_lapor": "01/02/2023 07:48:10",
                    "waktu_response": "01/02/2023 09:35:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6436,
                    "durasi_recovery_time": 33945845,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBNU",
                    "alamat_pelapor": "JL SEMANGKA DS BARATAN NO -  RT-4 / RW-4 KEL BARATAN KEC PATRANG KAB JEMBER PROV JATIM // BELAKANG SMA 5 ",
                    "no_telp_pelapor": "083857719077",
                    "keterangan_pelapor": "MUTASI_K (G9923020188068:cek lokasi) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). NO TOKEN 4920 2305 7381 4974 1593. ID METER 86001590321. SISA 41.8KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5323020100070",
                    "waktu_lapor": "01/02/2023 07:49:14",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675237754,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000001905899",
                    "nama_pelapor": "BP SUROSO ",
                    "alamat_pelapor": "JL PRATISTA RAYA NO 50 RT 005 RW 015 KEL ANTAPANI KIDUL KEC ANTAPANI KOTA BANDUNG 40291",
                    "no_telp_pelapor": "0227207354",
                    "keterangan_pelapor": "MOHON DIBANTU PELANGGAN DENGAN NO IDPEL 535633256261 INGIN MENGAJUKAN PERMOHONAN RUBAH NAMA DARI NAMA HENDRI SUROSO MENJADI HENDRY SUROSO DAN ALAMAT DARI KK PRATISTA ANTAPANI   MENJADI JL PRATISTA RAYA NO 50 RT 005 RW 015 KEL ANTAPANI KIDUL KEC ANTAPANI KOTA BANDUNG 40291 UNTUK NO IDPEL TERSEBUT. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020101002",
                    "waktu_lapor": "01/02/2023 07:49:21",
                    "waktu_response": "01/02/2023 07:59:22",
                    "waktu_recovery": "01/02/2023 08:11:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 745,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anna Sophia",
                    "alamat_pelapor": "jl ikan tembakang no 2 a",
                    "no_telp_pelapor": "6282185962816",
                    "keterangan_pelapor": "Mau mengubah meteran listrik ke sistem token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020101003",
                    "waktu_lapor": "01/02/2023 07:49:29",
                    "waktu_response": "01/02/2023 08:56:20",
                    "waktu_recovery": "01/02/2023 09:03:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4011,
                    "durasi_recovery_time": 432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yani Dewanto",
                    "alamat_pelapor": "Laundry kita",
                    "no_telp_pelapor": "6281273989799",
                    "keterangan_pelapor": "isi voucher selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020101004",
                    "waktu_lapor": "01/02/2023 07:49:31",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675237771,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "vici dovindi ilyadi ham",
                    "alamat_pelapor": "kabupaten empat lawang",
                    "no_telp_pelapor": "6285218640465",
                    "keterangan_pelapor": "jangan melaporkan suatu pekerjaan yg tidak sama sekali dilakukan oleh petugas pln ulp tebing tinggi ke pelanggan, saya tidak dapat konfirmasi mengenai laporan saya coba tunjukke buktinya kalo saya sudah dikonfirmasi mengenai laporan saya? percuma kalo ada aplikasi ini masih saja tetap tidak perubahan sama sekali, jadi d tunggu konfirmasi nya ke saya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020101007",
                    "waktu_lapor": "01/02/2023 07:49:55",
                    "waktu_response": "01/02/2023 07:59:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 547,
                    "durasi_recovery_time": 33951629,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nelly Wahyuningsih",
                    "alamat_pelapor": "Jl. Belimbing No.16 (btn wirabuana L2 no 7)",
                    "no_telp_pelapor": "6285342428989",
                    "keterangan_pelapor": "MUTASI_K (G9923020187946:yanggu) - rumah sendiri padam lampu, yg lain menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020101009",
                    "waktu_lapor": "01/02/2023 07:50:17",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675237817,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Paulus Emigo",
                    "alamat_pelapor": "KP TBA JL. TRANS KALIMANTAN No. LUMUT",
                    "no_telp_pelapor": "6285246988401",
                    "keterangan_pelapor": "pengisian token tidak masuk keterangan gagal sudah di ulang tetap gagal mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K5423020101010",
                    "waktu_lapor": "01/02/2023 07:50:31",
                    "waktu_response": "01/02/2023 07:55:45",
                    "waktu_recovery": "01/02/2023 10:02:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 7602,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR PESONA SWHADARMA RES BLOK.A NO 7 JALUR 1 KEL BEDAHAN KEC SAWANGAN KOTA DEPOK JABAR ",
                    "no_telp_pelapor": "082125920870",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 32172940432 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23.SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101011",
                    "waktu_lapor": "01/02/2023 07:50:41",
                    "waktu_response": "01/02/2023 07:57:22",
                    "waktu_recovery": "01/02/2023 08:50:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DWI ",
                    "alamat_pelapor": "PERUM VILLA TANAH BARU JL PALAKALI BLOK E NO 7 RT 10/11 KEL TANAH BARU KEC BEJI KOTA DEPOK (DEKAT SEKOLAH IZZATI DAN DEPAN KANTOR KELURAHAN)",
                    "no_telp_pelapor": "02177206143",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA TGL 31/01/23 PELANGGAN MELAKUKAN TRANSAKSI PEMBELIAN TOKEN SEBESAR RP 200.000,- DENGAN NO TOKEN ( 5550 6493 2066 4209 6974  ) DAN RP 100.000 NO TOKEN ( 6465 9551 9301 8218 7201 ) DAN SAAT DIINPUT KE APP PRABAYAR TERTERA REJECT. SISA = 55 KWH. SETEMPAT TERDAPAT KOLAM IKAN DATA PADA P2APST TERDAPAT PERUBAHAN ID METER DARI 14025896870 MENJADI 45105241744 PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR K5423013109425 DAN K5423013109987 STATUS SELESAI. PELANGGAN TIDAK KONFIRMASI 1X6 JAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020101012",
                    "waktu_lapor": "01/02/2023 07:50:42",
                    "waktu_response": "01/02/2023 08:03:02",
                    "waktu_recovery": "01/02/2023 08:07:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 740,
                    "durasi_recovery_time": 292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad hosen",
                    "alamat_pelapor": "gebang selatan ",
                    "no_telp_pelapor": "6285274394718",
                    "keterangan_pelapor": "total kwh melebihi batas\\npadahal sudah awal bulan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BESUKI"
                },
                {
                    "no_laporan": "K5423020101014",
                    "waktu_lapor": "01/02/2023 07:50:53",
                    "waktu_response": "01/02/2023 07:55:32",
                    "waktu_recovery": "01/02/2023 09:59:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 279,
                    "durasi_recovery_time": 7412,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU UCI ",
                    "alamat_pelapor": "JL PERMAI 3 BLOK B 1 NO 16 KOMP BAHAGIA PERMAI  KEL JAKASAMPURNA KEC BEKASI BARAT KOTA BEKASI ACUAN : DEKAT MASJID ASAFIAH ",
                    "no_telp_pelapor": "088296177761",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BANK SUMUT . PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101016",
                    "waktu_lapor": "01/02/2023 07:51:16",
                    "waktu_response": "01/02/2023 08:43:09",
                    "waktu_recovery": "01/02/2023 11:50:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3113,
                    "durasi_recovery_time": 11246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isnawam",
                    "alamat_pelapor": "DN SOROPADAN No.0 RT.0 RW.0 CONDONG CT",
                    "no_telp_pelapor": "6283840421676",
                    "keterangan_pelapor": "mohon pengajuan turun daya ke 5500 va",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5323020100071",
                    "waktu_lapor": "01/02/2023 07:51:29",
                    "waktu_response": "01/02/2023 07:59:27",
                    "waktu_recovery": "01/02/2023 08:01:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SANDI",
                    "alamat_pelapor": "JL RE MARTADINATA (STIKES MITRA KENCANA ) NO 142 RT 0/0 KEL CIPEDES KEC CIPEDES KOTA TASIKMALAYA",
                    "no_telp_pelapor": "0265339772",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43. NO TOKEN 17411014552406441062. KONDISI PTL MENYALA. SISA STROOM 351 KWH NO METER 14211325593",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5523020100113",
                    "waktu_lapor": "01/02/2023 07:51:56",
                    "waktu_response": "01/02/2023 07:55:40",
                    "waktu_recovery": "01/02/2023 09:22:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 224,
                    "durasi_recovery_time": 5230,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003432256",
                    "nama_pelapor": "BP CHRISTIAN ",
                    "alamat_pelapor": "PR PERMATA CIMANGGIS BLOK E5 NO  12  RT-001 / RW-05 JL- KEL CILANGKAP KEC TAPOS KOTA DEPOK / DEKAT SEKOLAH TRITURA",
                    "no_telp_pelapor": "08111540922",
                    "keterangan_pelapor": "PTL DISAMBUNG LANGSUNG OLEH  PETUGAS KARENA GANGGUAN MCB APP BANYAK SEMUT SEJAK TANGGAL 22/01/2023 MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH TIDAK DIHUNI. PELANGGAN KECEWA DENGAN PETUGAS KARENA DIHUBUNGI TIDAK DIBALAS.PELANGGAN HARD KOMPLAIN\\nTERKAIT NO LAPOR : K5123012700084",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020101020",
                    "waktu_lapor": "01/02/2023 07:52:26",
                    "waktu_response": "01/02/2023 07:55:20",
                    "waktu_recovery": "01/02/2023 08:03:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suci murni asih",
                    "alamat_pelapor": "Jl. Medayu Utara XXX No.60",
                    "no_telp_pelapor": "6285215166823",
                    "keterangan_pelapor": "token dimasukkan tapi tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020101023",
                    "waktu_lapor": "01/02/2023 07:52:37",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675237957,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gregorius Arief Sudarma",
                    "alamat_pelapor": "Ruko Kerten, Sumyang",
                    "no_telp_pelapor": "6281943218835",
                    "keterangan_pelapor": "Voltase naek ke 300v",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020101024",
                    "waktu_lapor": "01/02/2023 07:52:43",
                    "waktu_response": "01/02/2023 08:14:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1322,
                    "durasi_recovery_time": 33950686,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Multazam",
                    "alamat_pelapor": "Jl. Korban 40.000 Jiwa No.96",
                    "no_telp_pelapor": "6285340967892",
                    "keterangan_pelapor": "MUTASI_K (G9923020187957:gangguan ) - listrik tergantung dipohon mangga sedangkan pohon mangga sdh mau dipotong",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5423020101028",
                    "waktu_lapor": "01/02/2023 07:53:26",
                    "waktu_response": "01/02/2023 08:07:05",
                    "waktu_recovery": "01/02/2023 08:52:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 819,
                    "durasi_recovery_time": 2729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Boby siswanto",
                    "alamat_pelapor": "JL SIBOLANGIT NO.15",
                    "no_telp_pelapor": "6281260041564",
                    "keterangan_pelapor": "selamat pagi bapak/ibu pimpinan. \\nperihal dengan adanya aturan baru swacam, \\nkami sebagai pelanggan kenapa tidak ada pemberitahuan terlebih dahulu... \\njadi pembyaran untuk bulan ini gimana y? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101029",
                    "waktu_lapor": "01/02/2023 07:53:27",
                    "waktu_response": "01/02/2023 09:01:29",
                    "waktu_recovery": "01/02/2023 12:55:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4082,
                    "durasi_recovery_time": 14070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi Ardiansyah",
                    "alamat_pelapor": "DS PANGKALAN GELEBEK SAKO",
                    "no_telp_pelapor": "6281379336059",
                    "keterangan_pelapor": "Tunggakan SDH di bayar bulan Januari.  Tolong pasangkan kembali meteran yg di ambil kmren",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020101031",
                    "waktu_lapor": "01/02/2023 07:53:43",
                    "waktu_response": "01/02/2023 08:10:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 33950943,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tyas",
                    "alamat_pelapor": "DS DAWUNG No.0 RT.3 RW.1 DAWUNG",
                    "no_telp_pelapor": "6281553349418",
                    "keterangan_pelapor": "MUTASI_K (G9923020188865:perlu cek petugas) - permisi izin melapor, listrik di daerah saya sedang tegangan rendah. mohon untuk segera diperbaiki. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5523020100116",
                    "waktu_lapor": "01/02/2023 07:53:47",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675238027,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GIAN",
                    "alamat_pelapor": "JL GAJAH MADA PR GREEN KODYA RESIDENCE BLOK B NO 5 RT 005 RW 184 KEL CIJEMPONG BARU KEC SEKAR BELLA KAB LOMBOK. LOKASI : SBLH ALFAMART",
                    "no_telp_pelapor": "087833362024",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTLTIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. APP TERTERA GAGAL. SETELAH UPDATE VKRN 43 DENGAN SISA KWH 10.66\\nNO TOKEN : 7122 1814 1248 4756 2342",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5323020100076",
                    "waktu_lapor": "01/02/2023 07:54:19",
                    "waktu_response": "01/02/2023 08:22:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1693,
                    "durasi_recovery_time": 33950219,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01103728786",
                    "nama_pelapor": "BP SOETRISNO",
                    "alamat_pelapor": "JL KATELIA 1     NO   27 RT 01/09  KEL CILENDEK TIMUR KEC BOGOR BARAT KOTA BOGOR  ",
                    "no_telp_pelapor": "02518371565",
                    "keterangan_pelapor": "MUTASI_K (G9923020187984:pengecekan) - LPB GAGAL  . SISA 874  KWH . NO STROOM 54095671276833633388",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5323020100077",
                    "waktu_lapor": "01/02/2023 07:54:54",
                    "waktu_response": "01/02/2023 08:17:40",
                    "waktu_recovery": "01/02/2023 09:34:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1366,
                    "durasi_recovery_time": 4624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "142826",
                    "nama_pelapor": "IBU RISA ",
                    "alamat_pelapor": "JL H B BAPING GG DAMAI NO 57  RT-14 / RW-4 KEL SUSUKAN KEC CIRACAS KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285776902664",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423013100475,  TGL 31/01/23 TUNGGAKAN REK BULAN JANUARI 23. TELAH DILUNASI MELALUI ALFAMART. PTL MINTA SEGERA DISAMBUNG. TERKAIT NO LAPOR K3223013100485",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101041",
                    "waktu_lapor": "01/02/2023 07:54:47",
                    "waktu_response": "01/02/2023 07:57:15",
                    "waktu_recovery": "01/02/2023 08:13:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I MADE SAREG",
                    "alamat_pelapor": "JL WARAKAS 6 RT 5/14",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101046",
                    "waktu_lapor": "01/02/2023 07:55:33",
                    "waktu_response": "01/02/2023 08:43:59",
                    "waktu_recovery": "01/02/2023 09:12:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2906,
                    "durasi_recovery_time": 1689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAVAL",
                    "alamat_pelapor": "MTSN 3 KOTA PADANG, JL. KAMBOJA, RT/RW 00, KELURAHAN KOTO PANJANG IKUR KOTO, KECATAMAN KOTO TANGAH, KOTA PADANG, PROVINSI SUMBAR",
                    "no_telp_pelapor": "081277988580",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 31/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP ERROR. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 32 KWH DAN PEMBELIAN TGL.27/01/2023 SEBESAR RP. 100.000,- DENGAN NO TOKEN 30424524207665598957 YANG BELUM DIINPUT PADA APP LAMA (14037873701). MOHON DAPAT DIKONVERSI KE APP BARU (50002623853).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020101047",
                    "waktu_lapor": "01/02/2023 07:55:26",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675238126,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riri pardianti",
                    "alamat_pelapor": "KK DENGKLOK PERMAI B No.7 RT.000 RW.00 R DENGKLOK",
                    "no_telp_pelapor": "6285884888042",
                    "keterangan_pelapor": "Perum PDP Blok B7 No. 22. Sebelah Kiri Rumah Kosong. Depan rumah Rumah Kosong (Roboh) ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020101048",
                    "waktu_lapor": "01/02/2023 07:55:34",
                    "waktu_response": "01/02/2023 07:57:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 33951693,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riko Jaya Sukma",
                    "alamat_pelapor": "JL H. MUHI RAYA No.47 RT.8 RW.4 PONDOK PIN",
                    "no_telp_pelapor": "6281382392100",
                    "keterangan_pelapor": "MUTASI_K (G9923020188042:urgent) - saya tidak bisa isi pulsa token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101049",
                    "waktu_lapor": "01/02/2023 07:55:48",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 08:13:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675238148,
                    "durasi_recovery_time": 1675239216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SRI MULYATI",
                    "alamat_pelapor": "JL SWASEMBADA TMR X No.46 RT.5 RW.10 KEBON BAWA",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5323020100078",
                    "waktu_lapor": "01/02/2023 07:55:58",
                    "waktu_response": "01/02/2023 08:16:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1217,
                    "durasi_recovery_time": 33950596,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA ",
                    "alamat_pelapor": "DK WATES RT-1 RW-1 DEA NGADIREJO KEC SOKO  PONOROGO / DEKAT MESJID BAITUL IHSAN NAIK KE ATAS \\n",
                    "no_telp_pelapor": "085648981051",
                    "keterangan_pelapor": "MUTASI_K (G9923020187976:mohon untuk di tindak lanjuti) - \\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM 17.60  KWH / 32003939355",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020101050",
                    "waktu_lapor": "01/02/2023 07:56:06",
                    "waktu_response": "01/02/2023 08:22:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1596,
                    "durasi_recovery_time": 33950209,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Hamid",
                    "alamat_pelapor": "Ds.Balong Pacul RT.01 RW.01, Kec.Nganjuk, Kab.Nganjuk, Jawa Timur",
                    "no_telp_pelapor": "6285232224400",
                    "keterangan_pelapor": "MUTASI_K (G9923020187971:KWH meter nyetrum listrik padam untuk dilakukan pengecekan petugas) - Meteran listrik konslet, meteran nyetrum, jaringan listrik dalam (rumah) mati. Mohon PLN, meteran listriknya segera diperbaiki. PELANGGAN MENGHUBUNGI KEMBALI MENGINFORMASIKAN BELUM ADA PENANGANAN DARI PETUGAS CC.55.AYUDEWI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020101051",
                    "waktu_lapor": "01/02/2023 07:56:12",
                    "waktu_response": "01/02/2023 07:56:47",
                    "waktu_recovery": "01/02/2023 08:13:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 1003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LULU FAELASUFA",
                    "alamat_pelapor": "KP BEND MELAYU RT.7 RW.1 TUGU SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101052",
                    "waktu_lapor": "01/02/2023 07:56:41",
                    "waktu_response": "01/02/2023 08:26:49",
                    "waktu_recovery": "01/02/2023 10:23:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1808,
                    "durasi_recovery_time": 7030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPRIANTO",
                    "alamat_pelapor": "KP PADURENAN JL.GANIF GG.REBAN NO.185 RT.1 RW.1 KEL PADURENAN  KEC.MUSTIKA JAYA BEKASI ACUAN BELAKANG TK CAHAYA",
                    "no_telp_pelapor": "081282307626",
                    "keterangan_pelapor": "APP TERTERA PRIKSA SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 15,72 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101054",
                    "waktu_lapor": "01/02/2023 07:56:40",
                    "waktu_response": "01/02/2023 08:19:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1347,
                    "durasi_recovery_time": 33950424,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novan idrak",
                    "alamat_pelapor": "jln tondano komplex sanggar pramuka",
                    "no_telp_pelapor": "6282393941438",
                    "keterangan_pelapor": "MUTASI_K (G9923020187961:gagal token) - sya ngk bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELAGA"
                },
                {
                    "no_laporan": "K5423020101055",
                    "waktu_lapor": "01/02/2023 07:56:42",
                    "waktu_response": "01/02/2023 07:57:06",
                    "waktu_recovery": "01/02/2023 08:13:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AIM SUPRIYADI",
                    "alamat_pelapor": "JL WARAKAS 1 GG 21 No.129 RT.3 RW.8 PAPANGGO",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101057",
                    "waktu_lapor": "01/02/2023 07:56:48",
                    "waktu_response": "01/02/2023 08:50:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3214,
                    "durasi_recovery_time": 33948549,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Delvi Sendy",
                    "alamat_pelapor": "JL JL.KESATRIA NO.13.LK XI No. SUNGGAL",
                    "no_telp_pelapor": "6281370727454",
                    "keterangan_pelapor": "MUTASI_K (G9923020187995:agar dibantu unit gangguan) - masukkan nmr strom tokennya bacaannya periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGAL"
                },
                {
                    "no_laporan": "K5423020101058",
                    "waktu_lapor": "01/02/2023 07:56:57",
                    "waktu_response": "01/02/2023 11:05:10",
                    "waktu_recovery": "01/02/2023 11:39:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11293,
                    "durasi_recovery_time": 2031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ga Ciwi_/GELIATO ZALUKHU",
                    "alamat_pelapor": "JL DS, SIHENE'ASI, SIHENE'ASI, LAHEWA, KAB. NIAS UTARA, SUMATERA UTARA",
                    "no_telp_pelapor": "082361725515",
                    "keterangan_pelapor": "TERKAIT K5423013101374. TGL 09/01/23 PROSES PB (R1T/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 1271012049154. BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PDL AWAL",
                    "media": "Facebook",
                    "nama_ulp": "ULP GUNUNG SITOLI"
                },
                {
                    "no_laporan": "K5423020101059",
                    "waktu_lapor": "01/02/2023 07:56:57",
                    "waktu_response": "01/02/2023 08:23:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1594,
                    "durasi_recovery_time": 33950160,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didik kurniawan",
                    "alamat_pelapor": "DN BAGIK NYAKA BARAT No. RT.0 BAGIK NYAK",
                    "no_telp_pelapor": "6285930358264",
                    "keterangan_pelapor": "MUTASI_K (G9923020187968:token) - token tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020101062",
                    "waktu_lapor": "01/02/2023 07:57:08",
                    "waktu_response": "01/02/2023 08:01:08",
                    "waktu_recovery": "01/02/2023 08:13:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 766,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TOMMY JOSEF KINDANGEN",
                    "alamat_pelapor": "JL JATI RAYA NO. 7 RT 09/09 No. SUNGAI BAM",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101065",
                    "waktu_lapor": "01/02/2023 07:57:35",
                    "waktu_response": "01/02/2023 08:00:30",
                    "waktu_recovery": "01/02/2023 08:14:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADITHYA VIRYANATA",
                    "alamat_pelapor": "JL DANAU CINCIN BL B No.10 RT.0 RW.0 PAPANGGO",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101068",
                    "waktu_lapor": "01/02/2023 07:57:59",
                    "waktu_response": "01/02/2023 08:00:23",
                    "waktu_recovery": "01/02/2023 08:14:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RODIAH MUKTAR",
                    "alamat_pelapor": "KP TANAH MERAH ATAS No.0 RT.2 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101069",
                    "waktu_lapor": "01/02/2023 07:58:04",
                    "waktu_response": "01/02/2023 08:14:03",
                    "waktu_recovery": "01/02/2023 10:01:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 959,
                    "durasi_recovery_time": 6432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vica",
                    "alamat_pelapor": "Cluster panorama cibodas blok B No 4",
                    "no_telp_pelapor": "628128620390",
                    "keterangan_pelapor": "tagihan tdk sesuai dgn lapor mater yg saya laporkan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101072",
                    "waktu_lapor": "01/02/2023 07:58:21",
                    "waktu_response": "01/02/2023 08:28:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1818,
                    "durasi_recovery_time": 33949852,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Setiawanto",
                    "alamat_pelapor": "DS SENEAM 4 RT.0 RW.0",
                    "no_telp_pelapor": "6281362488322",
                    "keterangan_pelapor": "MUTASI_K (G9923020187975:teknis) - Diisi token tidak bisa padahal sudah di beli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEURAM"
                },
                {
                    "no_laporan": "K5423020101074",
                    "waktu_lapor": "01/02/2023 07:58:26",
                    "waktu_response": "01/02/2023 08:00:01",
                    "waktu_recovery": "01/02/2023 08:14:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROSADA ULI SIMATUPANG",
                    "alamat_pelapor": "JL SWASEMBADA TMR VII No.39 RT.8 RW.10 KB BWG",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101077",
                    "waktu_lapor": "01/02/2023 07:58:30",
                    "waktu_response": "01/02/2023 08:01:12",
                    "waktu_recovery": "01/02/2023 09:30:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 5368,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1946",
                    "nama_pelapor": "IBU CANDRA ",
                    "alamat_pelapor": "JL SAKURA NO.126C RT-4 / RW-7, KEL CILANDAK BARAT, KEC CILANDAK, KOTA JAKARTA SELATAN ",
                    "no_telp_pelapor": "0215710441",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 16 KWH. NO TOKEN 32511226649995543994, 63703985277663986383, 36960067731456497715, DAN  37938304266022756725",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101082",
                    "waktu_lapor": "01/02/2023 07:59:01",
                    "waktu_response": "01/02/2023 08:44:32",
                    "waktu_recovery": "01/02/2023 09:37:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2731,
                    "durasi_recovery_time": 3169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Paulus Emigo",
                    "alamat_pelapor": "kantor pertanian kecamatan toba",
                    "no_telp_pelapor": "6285246988401",
                    "keterangan_pelapor": "pengisian token gagal sudah diulangi tetap keterangan gagal mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K5423020101083",
                    "waktu_lapor": "01/02/2023 07:59:04",
                    "waktu_response": "01/02/2023 08:24:32",
                    "waktu_recovery": "01/02/2023 08:26:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1528,
                    "durasi_recovery_time": 122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eviana ratnasari",
                    "alamat_pelapor": "jl. dahlia 10 blok i10 no.2 rt.001 rw.19 kirana cibitung",
                    "no_telp_pelapor": "6289638864592",
                    "keterangan_pelapor": "tagihan melebihi stand meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101084",
                    "waktu_lapor": "01/02/2023 07:59:05",
                    "waktu_response": "01/02/2023 07:59:55",
                    "waktu_recovery": "01/02/2023 08:14:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "UMI SALAMAH",
                    "alamat_pelapor": "JL TANAH MERAH No.0 RT.5 RW.7 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101086",
                    "waktu_lapor": "01/02/2023 07:59:14",
                    "waktu_response": "01/02/2023 08:11:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 762,
                    "durasi_recovery_time": 33950855,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14025102212",
                    "nama_pelapor": "BP EFENDI",
                    "alamat_pelapor": "PERUMAHAN NDALEM KINASIH BLOK D17. JLN GATOT SUBROTO SUMURPANGGANG RT.004 RW.001 KEC. MARGADANA KOTA TEGAL",
                    "no_telp_pelapor": "081391349569",
                    "keterangan_pelapor": "MUTASI_K (G9923020187953:gagal entri token) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 11,15.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5423020101087",
                    "waktu_lapor": "01/02/2023 07:59:23",
                    "waktu_response": "01/02/2023 07:59:50",
                    "waktu_recovery": "01/02/2023 08:14:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONA TARYANAH",
                    "alamat_pelapor": "JL JL BENDUNGAN DEMPE No.0",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101089",
                    "waktu_lapor": "01/02/2023 07:59:54",
                    "waktu_response": "01/02/2023 08:08:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 501,
                    "durasi_recovery_time": 33951076,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sarwan",
                    "alamat_pelapor": "majasem rt 5 rw 3",
                    "no_telp_pelapor": "6282137610181",
                    "keterangan_pelapor": "MUTASI_K (G9923020188045:tegangan drop) - daya listrik saya dan tetangga saya sering turun. lampunya sering berkedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WELERI"
                },
                {
                    "no_laporan": "K5423020101091",
                    "waktu_lapor": "01/02/2023 08:00:22",
                    "waktu_response": "01/02/2023 08:01:02",
                    "waktu_recovery": "01/02/2023 08:14:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 819,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KHO SOEI KIAT",
                    "alamat_pelapor": "JL SUNTER HIJAU 2 SC No.0",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101092",
                    "waktu_lapor": "01/02/2023 08:00:31",
                    "waktu_response": "01/02/2023 08:00:56",
                    "waktu_recovery": "01/02/2023 08:17:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. HARUN APRASYIED",
                    "alamat_pelapor": "JL PERJUANGAN RAYA KP TNH MERAH No.0 RT.5 RW.7 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101093",
                    "waktu_lapor": "01/02/2023 08:00:45",
                    "waktu_response": "01/02/2023 08:11:32",
                    "waktu_recovery": "01/02/2023 09:00:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 647,
                    "durasi_recovery_time": 2913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "107046",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "KK TAMAN MODERNLAND BLOK D-2 NO 29 RT-/- JL DAHLIA 2 KEL UJUNG MENTENG KEC - KOTA JAKTIM // LULU SUPERMARKET / SEKOLAH SANG TIMUR ",
                    "no_telp_pelapor": "081211721495",
                    "keterangan_pelapor": "MOHN PERIKSA APP PASCABAYAR, BEBERAPA HARI YANG LALU PETUGAS DATANG MENGINFORMASIKAN ANGKA COUNTER TIDAK BEROPERASI SEJAK DES 22 MESKIPUN ADA PEMAKAIAN ELEKTRONIK. YBS TIDAK MENGETAHUI ST APP. PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101095",
                    "waktu_lapor": "01/02/2023 08:00:49",
                    "waktu_response": "01/02/2023 08:01:50",
                    "waktu_recovery": "01/02/2023 09:08:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 4028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "novan surya",
                    "alamat_pelapor": "KK THE IRIS GARDEN KAV 9 No.0 RT.00 RW.00 KARANGLO",
                    "no_telp_pelapor": "6285954437414",
                    "keterangan_pelapor": "ngisi token kena reject terus padahal kode benar LAPORAN DI ALIKAN KE NO LAPOR G5123020100338.CC.51.ROSITA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020101098",
                    "waktu_lapor": "01/02/2023 08:01:09",
                    "waktu_response": "01/02/2023 08:03:39",
                    "waktu_recovery": "01/02/2023 10:55:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 10336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Linda afriani",
                    "alamat_pelapor": "PR EKA TUNGGAL REGENSI BLOK B1- 04 No.0 RT.0 RW.0 SIALANGMUN",
                    "no_telp_pelapor": "6285311187164",
                    "keterangan_pelapor": "saya beli token pas dimasukan tak bisa trus angka ny ilang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020101102",
                    "waktu_lapor": "01/02/2023 08:01:17",
                    "waktu_response": "01/02/2023 08:01:36",
                    "waktu_recovery": "01/02/2023 08:17:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 938,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUYADI",
                    "alamat_pelapor": "KP TANAH MERAH RT.6 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101104",
                    "waktu_lapor": "01/02/2023 08:01:46",
                    "waktu_response": "01/02/2023 08:30:52",
                    "waktu_recovery": "01/02/2023 09:12:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1746,
                    "durasi_recovery_time": 2489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Ruko BlossomVille No W02/09R RT 01 RW 04 Kel Mekar Bakti Kec Panongan Kab Tangerang Banten ",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "No Registrasi 5664012251333. Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5523020100123",
                    "waktu_lapor": "01/02/2023 08:02:07",
                    "waktu_response": "01/02/2023 13:07:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 18337,
                    "durasi_recovery_time": 33933107,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14345410006",
                    "nama_pelapor": "BP SUHERMAN",
                    "alamat_pelapor": "JL JALUR KUJUR NO - RT-2 / RW-- DN TEMPOS KUJUR DS GENGGELANG KEC GANGGA KAB LOMBOK UTARA LOKASI : DEKAT MUSHOLA",
                    "no_telp_pelapor": "082339282453",
                    "keterangan_pelapor": "MUTASI_K (G9923020188306:mhn dicek) - 1 APP PRABAYAR TIDAK PADAM. TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43. SISA PULSA : 113 KWH NO TOKEN : 31570260916548811223",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG"
                },
                {
                    "no_laporan": "K5423020101107",
                    "waktu_lapor": "01/02/2023 08:02:02",
                    "waktu_response": "01/02/2023 08:15:57",
                    "waktu_recovery": "01/02/2023 08:37:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 1310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irviani Mangeta",
                    "alamat_pelapor": "Btn Bulurokeng Permai F4 No.15",
                    "no_telp_pelapor": "62895412125474",
                    "keterangan_pelapor": "Ini mau tanya ibu, mohon solusinya, nomor token listrik tdak mau masuk d meteran. Sdh brapa kali d kasih masuk tpii tidak mau",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101108",
                    "waktu_lapor": "01/02/2023 08:02:12",
                    "waktu_response": "01/02/2023 08:11:09",
                    "waktu_recovery": "01/02/2023 08:17:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 371,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M BAHAR",
                    "alamat_pelapor": "JL JL WARAKAS E GG 4/ No.78 RT.0 RW.9",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101109",
                    "waktu_lapor": "01/02/2023 08:02:12",
                    "waktu_response": "01/02/2023 08:06:42",
                    "waktu_recovery": "01/02/2023 09:04:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 3487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khairun Naimah",
                    "alamat_pelapor": "komplek musatika indah no. 38",
                    "no_telp_pelapor": "628991125206",
                    "keterangan_pelapor": "gagal memasukkan kode token baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020101111",
                    "waktu_lapor": "01/02/2023 08:02:30",
                    "waktu_response": "01/02/2023 08:03:53",
                    "waktu_recovery": "01/02/2023 08:58:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 3304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tengku Febriandri Perdana",
                    "alamat_pelapor": "JL PARDAMEAN",
                    "no_telp_pelapor": "6285270998018",
                    "keterangan_pelapor": "Total tagihan tidak sesuai dengan data di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5423020101112",
                    "waktu_lapor": "01/02/2023 08:02:45",
                    "waktu_response": "01/02/2023 08:03:34",
                    "waktu_recovery": "01/02/2023 08:10:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutrisno Sinyo",
                    "alamat_pelapor": "KP CIJATI TONGGOH No.0 RT.004 RW.02 CIJATI",
                    "no_telp_pelapor": "6285214105303",
                    "keterangan_pelapor": "gak bisa beli pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101116",
                    "waktu_lapor": "01/02/2023 08:03:04",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675238584,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti komalasari",
                    "alamat_pelapor": "KP MANIRANCAN No.0 RT.001 RW.02 MAJASETRA",
                    "no_telp_pelapor": "6288215950046",
                    "keterangan_pelapor": "listrik di rumah padam tidak bisa beli token, setiap beli ke konter, m banking dan alfamart selalu gagal mohon di periksa kembali, hari senin sudah saya adukan tapi tetep masih sama tidak bisa beli token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAJALAYA"
                },
                {
                    "no_laporan": "K5423020101117",
                    "waktu_lapor": "01/02/2023 08:03:09",
                    "waktu_response": "01/02/2023 08:10:52",
                    "waktu_recovery": "01/02/2023 08:17:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 463,
                    "durasi_recovery_time": 393,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SLAMET",
                    "alamat_pelapor": "KP TANAH MERAH ATAS RT.3 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101123",
                    "waktu_lapor": "01/02/2023 08:03:44",
                    "waktu_response": "01/02/2023 08:06:40",
                    "waktu_recovery": "01/02/2023 08:31:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "JL WARU DOYONG DESA WARU DOYONG RT 02/01 KEL CIPAYUNG GIRANG KEC MEGA MENDUNG KAB BOGOR  ",
                    "no_telp_pelapor": "085161484221",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 13/01/2023 PENGAJUAN PROSES PB ( UNTUK PT TOWER SMART FREND ) SEBANYAK 5 UNIT MELALUI APL SETEMPAT, SESUAI INFO PELANGGAN BERKAS SUDAH DISERAHKAN NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.SETEMPAT SUDAH ADA SLO ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020101124",
                    "waktu_lapor": "01/02/2023 08:03:36",
                    "waktu_response": "01/02/2023 08:42:51",
                    "waktu_recovery": "01/02/2023 09:43:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2355,
                    "durasi_recovery_time": 3633,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TEGUH ARIF AMBARA",
                    "alamat_pelapor": "DN SUMPUT No. RT.1 RW.1 MEDALI",
                    "no_telp_pelapor": "6287780857441",
                    "keterangan_pelapor": "tidak bisa melakukan top up token listrik dikarnakan limit",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020101126",
                    "waktu_lapor": "01/02/2023 08:03:38",
                    "waktu_response": "01/02/2023 08:52:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2916,
                    "durasi_recovery_time": 33948437,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riri pardianti",
                    "alamat_pelapor": "KK DENGKLOK PERMAI B No.7 RT.000 RW.00 R DENGKLOK",
                    "no_telp_pelapor": "6285884888042",
                    "keterangan_pelapor": "MUTASI_K (G9923020188104:mohon diperiksa kwh meter) - Tombol Meteran Kwh Rusak tidak bisa berfungsi. di tombol angka 1, 2, 3, 4 tidak bisa ditekan. \\n\\nAlamat Detail:\\nPerum Pdp Blok B7 No 22. Sebelah Kiri Rumah Kosong dan Depan Rumah Kosong (Rumah Roboh) ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020101128",
                    "waktu_lapor": "01/02/2023 08:03:59",
                    "waktu_response": "01/02/2023 08:26:12",
                    "waktu_recovery": "01/02/2023 08:30:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1333,
                    "durasi_recovery_time": 229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Somantri",
                    "alamat_pelapor": "KP CIBUNTU No.0 RT.002 RW.04 CIBITUNG",
                    "no_telp_pelapor": "6281280595909",
                    "keterangan_pelapor": "pada saat pembelian token di struknya masih tarip R1/1300",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101130",
                    "waktu_lapor": "01/02/2023 08:04:26",
                    "waktu_response": "01/02/2023 08:10:47",
                    "waktu_recovery": "01/02/2023 08:17:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 381,
                    "durasi_recovery_time": 403,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KASIM",
                    "alamat_pelapor": "JL PERJUANGAN RAYA RT.5 RW.7 TUGU SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5323020100087",
                    "waktu_lapor": "01/02/2023 08:04:42",
                    "waktu_response": "01/02/2023 10:31:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8813,
                    "durasi_recovery_time": 33942476,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUTEJO KRISTIANTO ",
                    "alamat_pelapor": "JLN DR WAHIDIN DSN SUKOREJO NO.0 RT-3 RW-1 DS.SUKOREJO KEC.GURAH KAB.KEDIRI JAWA TIMUR - ACUAN: DARI RUMAH SAKIT SITI KHOTIJAH BELOK KIRI DEPAN SALON INEZ ADA GANG PAVING MASUK , RUMAH NOMOR DUA DARI BELAKANG",
                    "no_telp_pelapor": "081336627437",
                    "keterangan_pelapor": "MUTASI_K (G9923020188897:K) - PELANGGAN NOMOR METER 14008322985 KESULITAN PEMBELIAN TOKEN DI M-BANKING BANK BCA DENGAN KETERANGAN NO.METER TIDAK SESUAI DAN KETERANGAN ''VENDING SERVER''/“KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 63.11 KWH , BELUM PERNAH ADA PENGGANTIAN APP, TERKAIT NO.LAPOR K5323020100087 SAMPAI SAAT INI BELIM ADA TINDAKLANJUT //PELANGGAN LAPOR ULANG MEMINTA SEGERA , CC.51.MUDRIKAH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEDIRI KOTA"
                },
                {
                    "no_laporan": "K5423020101136",
                    "waktu_lapor": "01/02/2023 08:04:42",
                    "waktu_response": "01/02/2023 08:26:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1320,
                    "durasi_recovery_time": 33949969,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "JL RUKO SORRENTO JUNCTION No.2",
                    "no_telp_pelapor": "628992581237",
                    "keterangan_pelapor": "MUTASI_K (G9923020187969:PULSA USANG) - Token listrik yang di beli di tokopedia saat dimasukan, tulisannya terpakai tp tidak masuk pulsanya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101139",
                    "waktu_lapor": "01/02/2023 08:05:17",
                    "waktu_response": "01/02/2023 08:10:42",
                    "waktu_recovery": "01/02/2023 08:17:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FIRMAN SUHARDY",
                    "alamat_pelapor": "JL BENDUNGAN MELAYU GANG AKUR No.34 RT.12 RW.5 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101142",
                    "waktu_lapor": "01/02/2023 08:05:44",
                    "waktu_response": "01/02/2023 08:16:36",
                    "waktu_recovery": "01/02/2023 08:37:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 1265,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JENIFER",
                    "alamat_pelapor": "JL P.KEM KK RUKO KIMA SQUARE BLOK A1 NO 1 KEL DAYA KEC BIRING KANAYA KOTA MAKASSAR / SETEMPAT BANK BCA ",
                    "no_telp_pelapor": "08111782459",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  44.54 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101146",
                    "waktu_lapor": "01/02/2023 08:06:07",
                    "waktu_response": "01/02/2023 08:10:36",
                    "waktu_recovery": "01/02/2023 08:17:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 429,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRO ATMODJO",
                    "alamat_pelapor": "JL BLOK K1/21 SUNTER No.0",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101148",
                    "waktu_lapor": "01/02/2023 08:06:20",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675238780,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUWASIS",
                    "alamat_pelapor": "PR TMN TIARA GREEN CLUSTER D-32 No.32 RT.0 RW.0 SIDOARJO",
                    "no_telp_pelapor": "6282244525466",
                    "keterangan_pelapor": "terjadi erorr pada meteran,meteran bunyi teruss",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020101151",
                    "waktu_lapor": "01/02/2023 08:06:32",
                    "waktu_response": "01/02/2023 08:10:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 33950964,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nickyzheo",
                    "alamat_pelapor": "DS TAUANAS No.0 RT.8 RW.3",
                    "no_telp_pelapor": "6282145524113",
                    "keterangan_pelapor": "MUTASI_K (G9923020187949:Gangguan ) - gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOE"
                },
                {
                    "no_laporan": "K5423020101152",
                    "waktu_lapor": "01/02/2023 08:06:33",
                    "waktu_response": "01/02/2023 08:09:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 33951028,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mulyadi",
                    "alamat_pelapor": "kp cikoak jalan pudar",
                    "no_telp_pelapor": "6285694443978",
                    "keterangan_pelapor": "MUTASI_K (G9923020187947:Gagal Input Token) - token listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020101154",
                    "waktu_lapor": "01/02/2023 08:06:39",
                    "waktu_response": "01/02/2023 08:08:02",
                    "waktu_recovery": "01/02/2023 08:52:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 2678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra Leonardy",
                    "alamat_pelapor": "JL MARTAPURA 17",
                    "no_telp_pelapor": "6281361459617",
                    "keterangan_pelapor": "Tagihan 3 bulan terakhir pada rerata sekitar Rp600.000, namun untuk tagihan bulan Februari pada angka Rp1.618.280. Mohon konfirmasinya. Terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101155",
                    "waktu_lapor": "01/02/2023 08:06:57",
                    "waktu_response": "01/02/2023 08:10:30",
                    "waktu_recovery": "01/02/2023 08:17:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KOHAR SUWANDI",
                    "alamat_pelapor": "JL AGUNG PODOMORO BL No.0 RT.-18",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101157",
                    "waktu_lapor": "01/02/2023 08:07:22",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675238842,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mitra Andika",
                    "alamat_pelapor": "Jl. Permata Hijau No.4",
                    "no_telp_pelapor": "6285156327561",
                    "keterangan_pelapor": "Saat ingin mengisi token listrik nomor meter yang dulu dinyatakan tidak ada oleh sistem",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA TEWEH"
                },
                {
                    "no_laporan": "K5423020101158",
                    "waktu_lapor": "01/02/2023 08:07:27",
                    "waktu_response": "01/02/2023 09:12:50",
                    "waktu_recovery": "01/02/2023 10:42:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3923,
                    "durasi_recovery_time": 5366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tapirhusen on android",
                    "alamat_pelapor": "PR VILA PAMULANG DH3 No.11 RT.000 RW.00 RENI JAYA",
                    "no_telp_pelapor": "6281295478165",
                    "keterangan_pelapor": "Halo saya mau bertanya, kenapa tagihan saya jauh berbeda dengan catat meter ya? pemakaian tidak sampai segitu harusnya. Terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101159",
                    "waktu_lapor": "01/02/2023 08:07:27",
                    "waktu_response": "01/02/2023 08:17:46",
                    "waktu_recovery": "01/02/2023 08:49:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 619,
                    "durasi_recovery_time": 1917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitri",
                    "alamat_pelapor": "tempasan",
                    "no_telp_pelapor": "6282339691909",
                    "keterangan_pelapor": "gagal pengisian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101160",
                    "waktu_lapor": "01/02/2023 08:07:32",
                    "waktu_response": "01/02/2023 08:24:16",
                    "waktu_recovery": "01/02/2023 11:36:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1004,
                    "durasi_recovery_time": 11554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gus Sanjaya",
                    "alamat_pelapor": "Jl. Barata Jaya XXI No.22",
                    "no_telp_pelapor": "6282228544479",
                    "keterangan_pelapor": "pengisian token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K2323020100066",
                    "waktu_lapor": "01/02/2023 08:07:55",
                    "waktu_response": "01/02/2023 08:18:11",
                    "waktu_recovery": "01/02/2023 08:31:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 616,
                    "durasi_recovery_time": 802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK NUN",
                    "alamat_pelapor": "JL LOKASI NO- RT2/RW4, DESA BALAI PUNGUT, KEC PINGGIR, KAB BENGKALIS // RUMAH KEDUA DARI SMP N 7 PINGGIR (RUMAH PAPAN)",
                    "no_telp_pelapor": "083111604971",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER DIKARENAKAN KWH METER RUSAK (G5223012000252), MENGINFORMASIKAN MEMILIKI TOKEN FISIK DGN NO METER LAMA SEBESAR 20K DGN NO TOKEN 58008566169366686083. MOHON DI KONVERSIKAN KE APP METER BARU (NO.METER 86225824787)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020101163",
                    "waktu_lapor": "01/02/2023 08:07:47",
                    "waktu_response": "01/02/2023 08:10:25",
                    "waktu_recovery": "01/02/2023 08:18:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUGIANTO CANDRA",
                    "alamat_pelapor": "JL SUNTER PODOMORO BL D6 No.21 RT.0 RW.0 SUNTER",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info kapan penggantian meter rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101164",
                    "waktu_lapor": "01/02/2023 08:07:51",
                    "waktu_response": "01/02/2023 08:17:41",
                    "waktu_recovery": "01/02/2023 08:37:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 1194,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhalisa",
                    "alamat_pelapor": "JL ANTARA RECIDENCE A1/6 No. TAMALANREA",
                    "no_telp_pelapor": "6282399309796",
                    "keterangan_pelapor": "token selalu gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101166",
                    "waktu_lapor": "01/02/2023 08:08:01",
                    "waktu_response": "01/02/2023 08:17:49",
                    "waktu_recovery": "01/02/2023 09:23:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 3920,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochamad Rofik Ardiansyah",
                    "alamat_pelapor": "DS SIDORAME No. 0 RT.004 RW.03 KRIAN",
                    "no_telp_pelapor": "6285934732429",
                    "keterangan_pelapor": "pagi..mohon maaf.dari hasil kami telpon di 123.kami minta tolong tanya..stand meter kami kenapa dikenakan angsuran 50.000/sudah 3 bulan ini.sedangkan kami tidak membuat kesalahan.(mohon maaf telpon kami tadi terputus pulsa habis)..mohon bantuan & penjelsanya..agsuran apa sampai kapan..terimakasih pln",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5323020100092",
                    "waktu_lapor": "01/02/2023 08:08:10",
                    "waktu_response": "01/02/2023 08:46:04",
                    "waktu_recovery": "01/02/2023 08:52:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2274,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LEO",
                    "alamat_pelapor": "JL. SEI KERA SIMPANG ASAHAN NO124 A RT- RW - KEL PANDAU HILIR KEC MEDAN PERJUANGAN KOTA MEDAN / DEKAT JL THAMRIN ",
                    "no_telp_pelapor": "085262412888",
                    "keterangan_pelapor": "PELANGGAN SEBELUMNYA ADA PELAPORAN 1 BANGUNAN PADAM (/G5123020100179) SUDAH ADA PENANGANAN PETUGAS DAN SUDAH MENYALA NORMAL ,NAMUN INFO DARI PETUGAS BOX YANG ADA DI TIANG TIDAK TERKUNCI YANG MENYEBABKAN ADA PANEL YANG OFF , PELANGGAN MEMINTA BOX TERSEBUT DI KUNCI / DIAMAN KAN . MOHON KONFIRMASI KEPADA PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101167",
                    "waktu_lapor": "01/02/2023 08:08:06",
                    "waktu_response": "01/02/2023 09:17:50",
                    "waktu_recovery": "01/02/2023 10:13:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4184,
                    "durasi_recovery_time": 3327,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nenk nonk",
                    "alamat_pelapor": "kp gambar jln bojong gambar",
                    "no_telp_pelapor": "6281318568151",
                    "keterangan_pelapor": "saya gak bisa isi token listrik,transaksi nya gagal.tanya kesana kesini kata nya itu udah sampai batas/limit pemakaian,kata nya bisa di isi lagi tgl 1,dan skrg tanggal 1 februari.jam berapa kira2 saya bisa isi/beli token lagi?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMANUKAN"
                },
                {
                    "no_laporan": "K5523020100128",
                    "waktu_lapor": "01/02/2023 08:08:26",
                    "waktu_response": "01/02/2023 08:10:32",
                    "waktu_recovery": "01/02/2023 08:15:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KANIA",
                    "alamat_pelapor": "JL GIRI PUSPA PR GIRI PUSPA LESTARI NO. F13 BR TAMAN GRIA KEL JIMBARAN KEC KUTA SELATAN KAB BADUNG LOKASI : BELAKANG TAMAN MAKAM MUMBUL ",
                    "no_telp_pelapor": "082342337918",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : SR MELINTANG MENGHALANGI BANGUNAN PELANGGAN (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5523020100131",
                    "waktu_lapor": "01/02/2023 08:08:49",
                    "waktu_response": "01/02/2023 09:00:08",
                    "waktu_recovery": "01/02/2023 09:01:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3079,
                    "durasi_recovery_time": 61,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARI ",
                    "alamat_pelapor": "JL- DN BENDO    NO-  RT-7 / RW-7 KEL GAYAM HARJO KEC PRAMBANAN KAB SLEMAN ",
                    "no_telp_pelapor": "6285718580926",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT  MEMBELI TOKEN  SUDAH DI COBA DI BEBERAPA TEMPAT. SISA KWH : 42 KWH (PTL NYALA )\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020101173",
                    "waktu_lapor": "01/02/2023 08:09:01",
                    "waktu_response": "01/02/2023 08:20:33",
                    "waktu_recovery": "01/02/2023 08:40:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 692,
                    "durasi_recovery_time": 1188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Hernawan",
                    "alamat_pelapor": "JL CISIHUNG No.0 RT.006 RW.10 BJ MENGGER",
                    "no_telp_pelapor": "628885599555",
                    "keterangan_pelapor": "Catat meter padahal tidak digunakan rumah kosong jd 86 meter apa bulan bulan kemaren tdk dicatat meter nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020101174",
                    "waktu_lapor": "01/02/2023 08:09:11",
                    "waktu_response": "01/02/2023 08:29:49",
                    "waktu_recovery": "01/02/2023 08:36:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1238,
                    "durasi_recovery_time": 388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SUBUR",
                    "alamat_pelapor": "JL KOBER BALAI KAMBANG NO 16 RT2/2 KEL BALAI KAMBANG KEC KRAMAT JATI KOTA JAKTIM // BELAKANG GLOBAL ISLAMIC SCHOOL",
                    "no_telp_pelapor": "081285346970",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA RENOVASI. PEMOHON SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020101175",
                    "waktu_lapor": "01/02/2023 08:09:06",
                    "waktu_response": "01/02/2023 08:11:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 167,
                    "durasi_recovery_time": 33950858,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUWASIS",
                    "alamat_pelapor": "PR TMN TIARA GREEN CLUSTER D-32 No.32 RT.0 RW.0 SIDOARJO",
                    "no_telp_pelapor": "6282244525466",
                    "keterangan_pelapor": "MUTASI_K (G9923020187951:perlu cek) - terjadi erorr pada meteran & bunyi teruss,tolong nanti menghubungi ibu Ifa,  0813-3386-6667",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020101177",
                    "waktu_lapor": "01/02/2023 08:09:20",
                    "waktu_response": "01/02/2023 08:59:09",
                    "waktu_recovery": "01/02/2023 09:10:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2989,
                    "durasi_recovery_time": 706,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISAK SAMUEL RUMAKIEK",
                    "alamat_pelapor": "Kobari Jaya",
                    "no_telp_pelapor": "6282248218991",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YUMDORI"
                },
                {
                    "no_laporan": "K5423020101178",
                    "waktu_lapor": "01/02/2023 08:09:28",
                    "waktu_response": "01/02/2023 08:17:28",
                    "waktu_recovery": "01/02/2023 09:05:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 480,
                    "durasi_recovery_time": 2898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEO FAHMI",
                    "alamat_pelapor": "JL AEK TAYAS",
                    "no_telp_pelapor": "6282166267079",
                    "keterangan_pelapor": "Tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5423020101180",
                    "waktu_lapor": "01/02/2023 08:09:56",
                    "waktu_response": "01/02/2023 09:05:54",
                    "waktu_recovery": "01/02/2023 09:28:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3358,
                    "durasi_recovery_time": 1365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riskawati",
                    "alamat_pelapor": "DS ANJIR PASAR LAMA No.0 RT. RW.",
                    "no_telp_pelapor": "6285822203973",
                    "keterangan_pelapor": "tidak bisa mengisi saldo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARABAHAN"
                },
                {
                    "no_laporan": "K5223020100266",
                    "waktu_lapor": "01/02/2023 08:10:33",
                    "waktu_response": "01/02/2023 08:43:21",
                    "waktu_recovery": "01/02/2023 11:50:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1968,
                    "durasi_recovery_time": 11241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AGA ",
                    "alamat_pelapor": "JL BAKUNG NO 21/6 RT 29 RW 8 ,KEL  BACIRO, KEC GONDOKUSUMAN, KOTA YOGYAKARTA, DAERAH ISTIMEWA YOGYAKARTA// DI SEBERANG TAMAN ",
                    "no_telp_pelapor": "0274370191",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223012800268 PELANGGAN PENDAFTARAN MIGRASI (DAYA) NO REGISTER : 5210917003779 TOKEN PERDANA LUNAS PADA TANGGAL (21/01/2023.) NAMUN HINGGA SAAT INI BELUM TEREALISASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020101186",
                    "waktu_lapor": "01/02/2023 08:10:41",
                    "waktu_response": "01/02/2023 09:24:52",
                    "waktu_recovery": "01/02/2023 10:05:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4451,
                    "durasi_recovery_time": 2447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Budiyanto",
                    "alamat_pelapor": "PR PESONA KAHURIPAN Q2 No.37 RT.0 RW.0 CIKAHURIPA",
                    "no_telp_pelapor": "6282166190983",
                    "keterangan_pelapor": "tidak bisa di isi plusa total kw melebihi batas maxsimum. PELANGGAN (IBU FETRI / 082166190983) MELAPOR KEMBALI TGL 01/02/2023 PUKUL 8.32 WIB. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. CC.54.MARIA_M",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020101188",
                    "waktu_lapor": "01/02/2023 08:10:55",
                    "waktu_response": "01/02/2023 08:18:52",
                    "waktu_recovery": "01/02/2023 08:20:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VERA ",
                    "alamat_pelapor": "JL MERPATI 1     RT-11 / RW-2 NO. 399 DS BATOKAN  KEC KASIMAN KAB BOJONEGORO JATIM ",
                    "no_telp_pelapor": "082133977239",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56212297446 TIDAK BISA BELI TOKEN . PELANGGAN HAMPIR MEMENUHI TOP UP TOKEN 720 JN BULAN JAN 23 , SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN SISA 4600 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K5423020101193",
                    "waktu_lapor": "01/02/2023 08:11:07",
                    "waktu_response": "01/02/2023 08:14:03",
                    "waktu_recovery": "01/02/2023 15:00:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 24361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATIH",
                    "alamat_pelapor": "JL MANGGA RT.01/11 NO 9 KEL TUGU UTARA KEC KOJA JAKUT ",
                    "no_telp_pelapor": "02124623109",
                    "keterangan_pelapor": "DI PERSIL TSB PTL SERING PADAM (DALAM 1 MINGGU TERAKHIR HAMPIR SETIAP HARI PADAM).\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020101194",
                    "waktu_lapor": "01/02/2023 08:11:22",
                    "waktu_response": "01/02/2023 08:20:29",
                    "waktu_recovery": "01/02/2023 09:11:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 547,
                    "durasi_recovery_time": 3061,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zenitha Khandi",
                    "alamat_pelapor": "JL RAYA TLOGOMAS No.032 RT.001 RW.01 TLOGOMAS",
                    "no_telp_pelapor": "62817580478",
                    "keterangan_pelapor": "Kenapa tagihan listrik setelah penggantian box naik drastis?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020101196",
                    "waktu_lapor": "01/02/2023 08:11:25",
                    "waktu_response": "01/02/2023 08:12:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 33950823,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zepanya Teguh Santoso",
                    "alamat_pelapor": "PS.SUKARAMAI TAPUNG",
                    "no_telp_pelapor": "6285276303238",
                    "keterangan_pelapor": "MUTASI_K (G9923020187955:mohon ditindaklanjuti) - saya tidak bisa mengisi listrik, ada keterangan seperti ini. tolong dibantukan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKINANG"
                },
                {
                    "no_laporan": "K5423020101197",
                    "waktu_lapor": "01/02/2023 08:11:33",
                    "waktu_response": "01/02/2023 08:14:59",
                    "waktu_recovery": "01/02/2023 08:49:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 2083,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "369447",
                    "nama_pelapor": "IBU INTAN / BP ANWAR ",
                    "alamat_pelapor": "JL BINA ASIH 2 NO 152 RT-1 / RW-9 KEL JATIASIH KEC JATIASIH KOTA BEKASI ",
                    "no_telp_pelapor": "085161616134",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN MERASA TERJADI LONJAKAN REKENING BULAN JANUARI STAND AWAL REK \\n58824 DAN STAND AKHIR REK 59237, PELANGGAN TIDAK BERSEDIA MELENGKAPI STAND APP SAAT MELAPOR DIKARENAKAN YBS DI LUAR KOTA . PADA DATA ACMT KONDISI RUMAH BERPAGAR . YBS MENGINGINKAN TINDAKLANJUT TERKAIT HAL TERSEBUT. LAPOR KEMBALI 08:35   AGAR PETUGAS  CATER DAPAT MENGHUBUNGI PELANGGAN JIKA  PADA SAAT MENCATAT  METER  KONDISI  BERPAGAR DAN TERKUNCI AGAR DAPAT MENGHUBUNGI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101201",
                    "waktu_lapor": "01/02/2023 08:11:46",
                    "waktu_response": "01/02/2023 08:51:45",
                    "waktu_recovery": "01/02/2023 14:52:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2399,
                    "durasi_recovery_time": 21662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul azis",
                    "alamat_pelapor": "KP KRAMAT No.0 RT.3 RW.6 BABELAN KT",
                    "no_telp_pelapor": "6285771558783",
                    "keterangan_pelapor": "tidak dapat TopUp token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020101202",
                    "waktu_lapor": "01/02/2023 08:11:48",
                    "waktu_response": "01/02/2023 08:16:19",
                    "waktu_recovery": "01/02/2023 10:37:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 8459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH HIDAYAT",
                    "alamat_pelapor": "KLP TIGA LR BUNTU",
                    "no_telp_pelapor": "6285342662045",
                    "keterangan_pelapor": "KWH BELUM TERPASANG DI LOKASI.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020101203",
                    "waktu_lapor": "01/02/2023 08:11:49",
                    "waktu_response": "01/02/2023 08:32:55",
                    "waktu_recovery": "01/02/2023 08:37:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1266,
                    "durasi_recovery_time": 279,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Virendra saputra",
                    "alamat_pelapor": "Kp kebonhui",
                    "no_telp_pelapor": "6283108623051",
                    "keterangan_pelapor": "saya memasuken no token gagal terus kenapa ya\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101204",
                    "waktu_lapor": "01/02/2023 08:11:54",
                    "waktu_response": "01/02/2023 08:13:53",
                    "waktu_recovery": "01/02/2023 10:10:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 7011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Norma Elisa Putri",
                    "alamat_pelapor": "KP TAMAN CIPADUNG IND No.0 RT.000 RW.00 UJUNG BER",
                    "no_telp_pelapor": "6282334003584",
                    "keterangan_pelapor": "selamat pagi min, saya ingin mengadu terkait tagihan listrik saya. kan saya mengontrak rumah, dan posisi sekarang sedang tidak ada di kontrakan, jadi keadaan rumah saya kosong. saya sangat ingat waktu saya pulang saya sudah mencabut semua listrik yang terhubung. tapi kenapa tagihan saya tetap banyak banget ya min?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020101207",
                    "waktu_lapor": "01/02/2023 08:11:59",
                    "waktu_response": "01/02/2023 08:49:40",
                    "waktu_recovery": "01/02/2023 12:52:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 14592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad subastian",
                    "alamat_pelapor": "KP RAWA ATUG No. RT.1 RW.5",
                    "no_telp_pelapor": "6287741639230",
                    "keterangan_pelapor": "kwh meter error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5323020100098",
                    "waktu_lapor": "01/02/2023 08:12:20",
                    "waktu_response": "01/02/2023 08:14:51",
                    "waktu_recovery": "01/02/2023 08:41:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 151,
                    "durasi_recovery_time": 1608,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000833284",
                    "nama_pelapor": "BP IRLAN",
                    "alamat_pelapor": "JL PSR KUDA KP PS KUDA NO 66 RT-002 / RW-11 DS BATULAYANG KEC CILILIN KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "081214142480",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 1958 KWH NO METER 56705239343. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO TOKEN 33863049153616741608",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5523020100136",
                    "waktu_lapor": "01/02/2023 08:12:45",
                    "waktu_response": "01/02/2023 08:18:17",
                    "waktu_recovery": "01/02/2023 08:37:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 332,
                    "durasi_recovery_time": 1145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIANA ",
                    "alamat_pelapor": "JL PERINTIS KEMERDEKAAN KOMP SMP 12 PERDOS NO 8 RT 2 RW 4 KEL TAMALANDREAJAYA  KEC TAMALANDREAJAYA KOTA MAKASAR",
                    "no_telp_pelapor": "895385446700",
                    "keterangan_pelapor": "1 APP PRABAYAR ( TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 33.3  KWH \\nNO TOKEN : 02065958946466227501 & 67498866584523222264",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5123020100196",
                    "waktu_lapor": "01/02/2023 08:12:48",
                    "waktu_response": "01/02/2023 08:16:06",
                    "waktu_recovery": "01/02/2023 10:19:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 198,
                    "durasi_recovery_time": 7421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "JL RAYA JEMURSARI NO.140  KEL JEMUR WONOSARI KEC WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085334200241",
                    "keterangan_pelapor": "PELANGGAN MINTA INFO PENYEBAB  BANYAK RUMAH PADAM  TGL 01/02/2023 PUKUL  07.40-07.56  /INFO PELANGGAN ADA TRAFO DEKAT BCA JEMURSARI MUNGKIN DARI SANA DIPERBAIKI ATAU SEPERTI APA PELANGGAN MINTA KEPASTIAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020101215",
                    "waktu_lapor": "01/02/2023 08:12:52",
                    "waktu_response": "01/02/2023 08:43:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1865,
                    "durasi_recovery_time": 33948934,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Hidayat Amin",
                    "alamat_pelapor": "LR ELITE 16 ILIR",
                    "no_telp_pelapor": "6281367166760",
                    "keterangan_pelapor": "MUTASI_K (G9923020188015:gangguan rumah) - Kwh Meter tulisan error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020101216",
                    "waktu_lapor": "01/02/2023 08:12:57",
                    "waktu_response": "01/02/2023 08:18:18",
                    "waktu_recovery": "01/02/2023 08:25:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 445,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nabila Azzahra",
                    "alamat_pelapor": "dekat jembatan rea. 50 meter setelah jembatan belok kiri...",
                    "no_telp_pelapor": "6285157733162",
                    "keterangan_pelapor": "kabel pln kendor sampai ke tanah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5423020101219",
                    "waktu_lapor": "01/02/2023 08:13:15",
                    "waktu_response": "01/02/2023 08:18:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 33950489,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFRI AKBAR",
                    "alamat_pelapor": "JL BAWAL KEL. BANDAR BARU KEC. KUTA ALAM No.21 RT.5 RW.0 0",
                    "no_telp_pelapor": "6282365222219",
                    "keterangan_pelapor": "MUTASI_K (G9923020187958:meter error) - teg lebih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020101224",
                    "waktu_lapor": "01/02/2023 08:13:41",
                    "waktu_response": "01/02/2023 08:26:38",
                    "waktu_recovery": "01/02/2023 08:47:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 777,
                    "durasi_recovery_time": 1226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti komalasari",
                    "alamat_pelapor": "KP MANIRANCAN No.0 RT.001 RW.02 MAJASETRA",
                    "no_telp_pelapor": "6281223869614",
                    "keterangan_pelapor": "listrik padam tidak bisa beli token dari tgl 30 sampai sekarang, sudah coba beli ke konter, alfamart, m banking masih sama selalu gagal mohon periksa kembali. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAJALAYA"
                },
                {
                    "no_laporan": "K5423020101225",
                    "waktu_lapor": "01/02/2023 08:13:57",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 09:20:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675239237,
                    "durasi_recovery_time": 1675243207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHABATJAKARTA",
                    "alamat_pelapor": "Stasiun Jln. Nyi Raja Permas",
                    "no_telp_pelapor": "6281210701126",
                    "keterangan_pelapor": "NO AGENDA 538319912301199708\\nMOHON PERCEPATAN PASANG BARU ATAS NAMA CFC ST KA BOGOR..KARNA HARI RABU 1 FEBRUARI 2023 GERAI TERSEBUT MAU GRAND OPENING *5 MOHON DAPAT PRIORITAS INVESTASI KAMI DI KOTA BOGOR TSB TKSH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020101226",
                    "waktu_lapor": "01/02/2023 08:14:06",
                    "waktu_response": "01/02/2023 08:17:28",
                    "waktu_recovery": "01/02/2023 09:34:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 4643,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "119547",
                    "nama_pelapor": "IBU MEIDINA",
                    "alamat_pelapor": "PERUM PARADESA CIBUBUR KEL HARJAMUKTI KEC CIMANGGIS DEPOK UTARA PR PARA DESA CIBUBUR (ACUAN : GG MASJID, SETEMPAT PROYEK)",
                    "no_telp_pelapor": "081280920007",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101232",
                    "waktu_lapor": "01/02/2023 08:14:43",
                    "waktu_response": "01/02/2023 08:20:22",
                    "waktu_recovery": "01/02/2023 09:46:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 5190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001106718",
                    "nama_pelapor": "IBU RANTIA ",
                    "alamat_pelapor": "PR PURI CIKARANG HIJAU BLOK D4 NO. 28 JL SAKURA 8 RT.2/10 KEL KARANG ASIH KEC CIKARANG UTARA KAB BEKASI JABAR",
                    "no_telp_pelapor": "081319297847",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI TANGGAL 01/02/2023 DENGAN ID METER 32001106718 TIDAK DAPAT MELAKUKAN TRANSAKSI PEMBELIAN TOKEN DIKARENAKAN BLOKING PEMBELIAN TERKAIT ANGSURAN P2TL,BERDASARKAN DATA PADA AP2T TERDAPAT ANGSURAN TERSEBUT NAMUN BELUM JATUH TEMPO,YBS MENGINGINKAN TINDAK LANJUT ATAS PERIHAL TSB. SISA KWH 19",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020101233",
                    "waktu_lapor": "01/02/2023 08:14:44",
                    "waktu_response": "01/02/2023 08:15:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 33950636,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR ",
                    "alamat_pelapor": "JL PAKU",
                    "no_telp_pelapor": "082377362210",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 130.42 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020101234",
                    "waktu_lapor": "01/02/2023 08:14:46",
                    "waktu_response": "01/02/2023 08:15:23",
                    "waktu_recovery": "01/02/2023 18:24:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 36548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "277634",
                    "nama_pelapor": "IBU LULU",
                    "alamat_pelapor": "JL SETIA  RT-2 / RW-1 NO.23 KEL. CENGKARENG TIMUR KEC CENGKARENG JAKBAR  DEPAN MASJID NURUL HUDA ",
                    "no_telp_pelapor": "085161152681",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI.PTL MINTA SEGERA DISAMBUNG.LAPOR KEMBALI INGIN DITANGANI SEGERA ( CC.54.DWIN.CSOI , 12.15 )BELUM ADA PENANGANAN.LAPOR KEMBALI PKL  14:24 WIB. CC.54.AHLI. MOHON DITINDAKLANJUTI SECEPATNYA.CC.54.HERMA.CSOI.PELANGGAN MELAPOR KEMBALI, MENUNGGU KONFIRMASI PETUGAS CC.54.ITA_HARYANI. MOHON PEMBATALAN LAPORAN.PTL TELAH NORMAL. LAPOR KEMBALI PKL 16:13 WIB CC.54.AHLI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020101235",
                    "waktu_lapor": "01/02/2023 08:14:54",
                    "waktu_response": "01/02/2023 08:37:18",
                    "waktu_recovery": "01/02/2023 09:07:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1344,
                    "durasi_recovery_time": 1795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sigit Yulius",
                    "alamat_pelapor": "JL INDROKILO SELATAN No.0 RT.7 RW.8 LAWANG",
                    "no_telp_pelapor": "6282231181140",
                    "keterangan_pelapor": "Parameter sudah d scan dan uplaod aplikasi tetap di scan oleh petugas lagi dan akhirnya biayanya membengkak, saat scan sendiri perikiraan biaya 170an klau d scan petugas jadi lbh mahal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5423020101238",
                    "waktu_lapor": "01/02/2023 08:15:03",
                    "waktu_response": "01/02/2023 08:17:53",
                    "waktu_recovery": "01/02/2023 09:21:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 3835,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dini phr",
                    "alamat_pelapor": "JL MAMPANG PRAPATAN VI No.32 RT.3 RW.2",
                    "no_telp_pelapor": "6285733320069",
                    "keterangan_pelapor": "input token gagal berkali kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020101239",
                    "waktu_lapor": "01/02/2023 08:15:04",
                    "waktu_response": "01/02/2023 08:33:17",
                    "waktu_recovery": "01/02/2023 08:37:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1093,
                    "durasi_recovery_time": 264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Virendra saputra",
                    "alamat_pelapor": "kp kebonhui ",
                    "no_telp_pelapor": "6283108623051",
                    "keterangan_pelapor": "saya membeli token listri saya masukkan gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101245",
                    "waktu_lapor": "01/02/2023 08:15:42",
                    "waktu_response": "01/02/2023 08:55:27",
                    "waktu_recovery": "01/02/2023 10:39:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2385,
                    "durasi_recovery_time": 6264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAMBANG HERMANTO",
                    "alamat_pelapor": "DS KELAPA PSR.V L.PKM",
                    "no_telp_pelapor": "6281269511119",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan pemakaian.\\ndi tagihkan pemakaian 52 kWh sementara yg tertera di kilometer saya hanya 4 kWh.mohon tindak lanjut ny bapak/ibu PLN yg terhormat.karena tagihan saya tidak sesuai.terimakasih banyak bapak/ibu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020101246",
                    "waktu_lapor": "01/02/2023 08:15:44",
                    "waktu_response": "01/02/2023 08:34:40",
                    "waktu_recovery": "01/02/2023 09:04:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1136,
                    "durasi_recovery_time": 1775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikhsanudin",
                    "alamat_pelapor": "JL KP. TERWANA CILIK RT. 02/04 No.",
                    "no_telp_pelapor": "6281318054440",
                    "keterangan_pelapor": " pulsa boros,apakah sudah sesuai standar pemakaian / bagai mana",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020101247",
                    "waktu_lapor": "01/02/2023 08:15:58",
                    "waktu_response": "01/02/2023 08:29:09",
                    "waktu_recovery": "01/02/2023 09:34:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 791,
                    "durasi_recovery_time": 3892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Good hariyando",
                    "alamat_pelapor": "DN ASEM SUMBER No.0 RT.002 RW.01 SEMANDING",
                    "no_telp_pelapor": "6285854720395",
                    "keterangan_pelapor": "metran mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020101250",
                    "waktu_lapor": "01/02/2023 08:16:18",
                    "waktu_response": "01/02/2023 08:46:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1805,
                    "durasi_recovery_time": 33948788,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Monica Widi",
                    "alamat_pelapor": "DN SINGGAHAN No. 0 RT. 1 RW.14 PELEM",
                    "no_telp_pelapor": "6285784037037",
                    "keterangan_pelapor": "MUTASI_K (G9923020187993:kwh meter muncul periksa) - ada tulisan periksa tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020101251",
                    "waktu_lapor": "01/02/2023 08:16:28",
                    "waktu_response": "01/02/2023 08:50:44",
                    "waktu_recovery": "01/02/2023 10:12:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2056,
                    "durasi_recovery_time": 4908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Rian Syahputra",
                    "alamat_pelapor": "JL PR.MILENIUM ANGGREK No.3 SUNGGAL",
                    "no_telp_pelapor": "6281284381905",
                    "keterangan_pelapor": "tagihan listrik tiba\\\" membengkak\\nsebelumnya bayar cuma 200an - 300rb\\nkenapa tiba\\\" jadi 1,6jt\\n\\nmohon di respon, kenaikan yg sangat tidak wajar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGAL"
                },
                {
                    "no_laporan": "K5423020101256",
                    "waktu_lapor": "01/02/2023 08:16:50",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675239410,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Sukhron",
                    "alamat_pelapor": "Jl. Beting Remaja No. 008/019 ",
                    "no_telp_pelapor": "6285811145749",
                    "keterangan_pelapor": "saat mengisi pulsa ingin memencet nomor angka lain, tetapi yang muncul selalu angka 8",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5523020100143",
                    "waktu_lapor": "01/02/2023 08:17:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675239421,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JONG",
                    "alamat_pelapor": "JL - PR BTN NIRWANA SENTELUK NO 1 BLOK- KEL SENTELUK KEC  BATU LAYAR KAB LOMBOK BARAT NTB LOKASI : DEKAT DENGAN MONTONG KEDATON (RUMAH BERWARNA BIRU)",
                    "no_telp_pelapor": "03707501846",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA PULSA :±100 KWH NO TOKEN : 3296 4537 8366 9307 5722.\\nTERKAIT : G5523013100653",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020101260",
                    "waktu_lapor": "01/02/2023 08:17:13",
                    "waktu_response": "01/02/2023 09:03:39",
                    "waktu_recovery": "01/02/2023 09:41:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2786,
                    "durasi_recovery_time": 2271,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanag wijaya",
                    "alamat_pelapor": "JL DR .H.SOEKARNO (MER) No.163 RT.4 RW.6 KALIJUDAN",
                    "no_telp_pelapor": "6287852020538",
                    "keterangan_pelapor": "mohon tindak lanjut tambah daya yang saya ajukan mulai tanggal 25 januari sampai saat ini belum ada pemasangan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020101261",
                    "waktu_lapor": "01/02/2023 08:17:29",
                    "waktu_response": "01/02/2023 08:37:35",
                    "waktu_recovery": "01/02/2023 09:08:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1206,
                    "durasi_recovery_time": 1876,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000328753",
                    "nama_pelapor": "BP MARIADI",
                    "alamat_pelapor": "KK TAMAN FIRDAUS A9 NO. 18 RT-000 / RW-00 02/011 KEL. CIBARUSAH KOTA KEC. CIBARUSAH  KAB BEKASI  || DEKAT MUSOLAH ALFALAH ",
                    "no_telp_pelapor": "081281151427",
                    "keterangan_pelapor": "LEBIH TAGIH, REK FEB 2023 STAND AKHIR : 38903 (DATA PADA ACMT : 38215). ST  APP PADAT TGL 01/02/2023 : 38461  RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN REK FEB 2023. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101262",
                    "waktu_lapor": "01/02/2023 08:17:23",
                    "waktu_response": "01/02/2023 08:22:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 33950218,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SULISWANTO",
                    "alamat_pelapor": "DN GANGGANG No. RT.1 RW.4 PECUK",
                    "no_telp_pelapor": "6281615872171",
                    "keterangan_pelapor": "MUTASI_K (G9923020187964:.) - meter ERROR listrik tidak nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KERTOSONO"
                },
                {
                    "no_laporan": "K5423020101263",
                    "waktu_lapor": "01/02/2023 08:17:23",
                    "waktu_response": "01/02/2023 12:48:12",
                    "waktu_recovery": "01/02/2023 13:01:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 16249,
                    "durasi_recovery_time": 794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KADEK KARNI",
                    "alamat_pelapor": "DS SUMBER MAKMUR No. RT.11 RW.4",
                    "no_telp_pelapor": "6282331657208",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGGALA"
                },
                {
                    "no_laporan": "K5423020101266",
                    "waktu_lapor": "01/02/2023 08:17:43",
                    "waktu_response": "01/02/2023 08:19:12",
                    "waktu_recovery": "01/02/2023 08:35:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 977,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002101212",
                    "nama_pelapor": "BP SUNARTO",
                    "alamat_pelapor": "KP CIJUJUNG RT 3 RW 13 NO 45 JL JEMBATAN HITAM GAN G MASJID AL KARIMAH DESA CIJUJUNG KEC SUKARAJA KAB BOGOR JAWA BARAT",
                    "no_telp_pelapor": "6285711291111",
                    "keterangan_pelapor": "MOHON PERIKSA APP, ANGKA REGISTER APP TIDAK BEROPERASI. PELANGGAN MENGETAHUI SEJAK TGL 20/01/2023, APP TGL 01/02/2023 = 9501",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101267",
                    "waktu_lapor": "01/02/2023 08:18:01",
                    "waktu_response": "01/02/2023 08:19:57",
                    "waktu_recovery": "01/02/2023 09:25:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 116,
                    "durasi_recovery_time": 3913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VANY ",
                    "alamat_pelapor": "JL LEMBANG 2 LAMA RT-1 / RW-8 NO 80 C KEL SUDIMARA BARAT KEC CILEDUG KAB TANGGERANG BANTEN (DEKAT BIDAN NURI / DEVI ) ",
                    "no_telp_pelapor": "0213102416",
                    "keterangan_pelapor": "TGL 31/01/23 PROSES PERGESERAN APP KARENA RENOVASI. TGL 31/01/23 SUDAH DILAKUKAN PEMBAYARAN DENGAN NO REG 5438033009032 NAMUN BELUM ADA KONFIRMASI PERIHAL WAKTU PELAKSANAAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020101270",
                    "waktu_lapor": "01/02/2023 08:18:28",
                    "waktu_response": "01/02/2023 08:23:15",
                    "waktu_recovery": "01/02/2023 09:24:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 3702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh Sukron",
                    "alamat_pelapor": "DN GANGSEAN RT 013 RW 03 BUNBARAT No.0 RT.0 RW.0 RUBARU",
                    "no_telp_pelapor": "6287887111112",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020101271",
                    "waktu_lapor": "01/02/2023 08:18:42",
                    "waktu_response": "01/02/2023 08:20:32",
                    "waktu_recovery": "01/02/2023 08:51:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RENY TRIANA PRASETYO",
                    "alamat_pelapor": "PERUMAHAN PANORAMA SEPATAN BLOK B2/47 RT 008 / RW 007 KEL. LEBAK WANGI KEC. SEPATAN TIMUR. PANORAMA SEPATAN 2 DEKAT POM BENSIN TANAH MERAH",
                    "no_telp_pelapor": "085234988462",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 19/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 40 DAN PEMBELIAN TGL.19/01/2023 SEBESAR RP.200.000,- DENGAN NO TOKEN 33555367579293791180 YANG BELUM DIINPUT PADA APP LAMA (86013825103). MOHON DAPAT DIKONVERSI KE APP BARU (14461199474).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101275",
                    "waktu_lapor": "01/02/2023 08:18:49",
                    "waktu_response": "01/02/2023 09:05:32",
                    "waktu_recovery": "01/02/2023 09:08:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2803,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad syamsul aidi",
                    "alamat_pelapor": "DS TERANTANG DANAU",
                    "no_telp_pelapor": "6282389057707",
                    "keterangan_pelapor": "sudah 1 minggu daya arus listrik turun,lampu kedap kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMPAR"
                },
                {
                    "no_laporan": "K5423020101276",
                    "waktu_lapor": "01/02/2023 08:18:50",
                    "waktu_response": "01/02/2023 08:25:27",
                    "waktu_recovery": "01/02/2023 08:42:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 397,
                    "durasi_recovery_time": 1014,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NATA NUGRAHA",
                    "alamat_pelapor": "jln. Babakan Lewo kp. pasir pogor rt 02 rw 04 babakansari 43284",
                    "no_telp_pelapor": "6281912155938",
                    "keterangan_pelapor": "32174647704 kenapa masih limit token nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANDE"
                },
                {
                    "no_laporan": "K5423020101277",
                    "waktu_lapor": "01/02/2023 08:18:57",
                    "waktu_response": "01/02/2023 08:20:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 33950356,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cangrestu tjiang",
                    "alamat_pelapor": "JL AA GDE NGURAH RT. RW. CAKRA BRT",
                    "no_telp_pelapor": "6281938057004",
                    "keterangan_pelapor": "MUTASI_K (G9923020187963:voltase tinggi) - Tegangan naik sampai 240 volt",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020101279",
                    "waktu_lapor": "01/02/2023 08:19:03",
                    "waktu_response": "01/02/2023 08:21:27",
                    "waktu_recovery": "01/02/2023 08:54:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 2001,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vicky Pratama",
                    "alamat_pelapor": "JL SD III No.10 RT.2 RW.8 PD PINANG",
                    "no_telp_pelapor": "6285811251126",
                    "keterangan_pelapor": "tanggal 18 januari ada pihak pln p2tl,, ktnya meteran kita kena pelanggaran mcb,, padahal segel pln utuh dan kita pun tidak merasa menggantinya,, kita datangin ke pln bulungan & bayar denda,, tapi sampai sekarang belum ada pergantian mcb dari pihak pln, dijanjikan 2 hari kerja setelah pembayaran, mbc di pasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100106",
                    "waktu_lapor": "01/02/2023 08:19:34",
                    "waktu_response": "01/02/2023 09:03:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2644,
                    "durasi_recovery_time": 33947753,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROHANI ",
                    "alamat_pelapor": "JL SEI PETANI NO.26 KEL.MERDEKA KEC.MEDAN BARU KOTA MEDAN",
                    "no_telp_pelapor": "06180513844",
                    "keterangan_pelapor": "MUTASI_K (G9923020188022:Gangguan) - PELANGGAN SEBELUMNYA MELAPORKAN KE RAYON TERKAIT. LAPORAN GAGAL INPUT NO STROOM PEMBELIAN TGL 11/12/22 NOMINAL RP 200.000 MELALUI SHOPEPAY DGN NO 67879849540983786647 SUDAH MENDAPTKAN KONFIRMASI AKAN DIKEMBALIKAN MAKSIMAL 30 HARI NAMUN SAMPAI SAAT INI BELUM ADA TINDAKLANJUT. MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020101282",
                    "waktu_lapor": "01/02/2023 08:19:37",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675239577,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendryx",
                    "alamat_pelapor": "DN PAYANGAN DS.JATIREJO No.0 RT.1 RW.8 LEKOK",
                    "no_telp_pelapor": "6285646363889",
                    "keterangan_pelapor": "32106840880 saya isi token gagal. kenapa ya minta solusi. nomer selalu salah. padahal benar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020101283",
                    "waktu_lapor": "01/02/2023 08:19:41",
                    "waktu_response": "01/02/2023 08:33:38",
                    "waktu_recovery": "01/02/2023 08:37:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 837,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rita rosita",
                    "alamat_pelapor": "pameceulan ",
                    "no_telp_pelapor": "6285765880917",
                    "keterangan_pelapor": "selalu gagal memasukan no token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101285",
                    "waktu_lapor": "01/02/2023 08:19:56",
                    "waktu_response": "01/02/2023 08:39:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1163,
                    "durasi_recovery_time": 33949212,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pertuturenta Ras Bangun",
                    "alamat_pelapor": "Gg. Madu lorong mawar 4 No.1",
                    "no_telp_pelapor": "6281260118522",
                    "keterangan_pelapor": "MUTASI_K (G9923020187979:kct) - Kode STROOM Rp100.000 : 3736 - 7822 - 7969 - 5637 - 1640\\nDimasukkan GAGAL dan status PERIKSA.\\nPengaduan via PLN Mobile tidak dapat dilakukan, tombol Sumatera Utara diklik hanya diam. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5423020101286",
                    "waktu_lapor": "01/02/2023 08:20:03",
                    "waktu_response": "01/02/2023 08:23:15",
                    "waktu_recovery": "01/02/2023 19:56:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 41624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khaerul Amri",
                    "alamat_pelapor": "JL P SINGKEP No.0 RT.0",
                    "no_telp_pelapor": "6282285464465",
                    "keterangan_pelapor": "terminal kebakar lanjut gamet, amri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020101290",
                    "waktu_lapor": "01/02/2023 08:20:24",
                    "waktu_response": "01/02/2023 08:37:42",
                    "waktu_recovery": "01/02/2023 09:09:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1038,
                    "durasi_recovery_time": 1879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR AENI ",
                    "alamat_pelapor": "JL KP JATIRAWA RT 01/06 NO 111 DS SERANG KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID ATTAKWA ",
                    "no_telp_pelapor": "6281586573315",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 01/02/23 PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA P2APST TERDAPAT BLOCKING PEMBELIAN TOKEN NAMUN STATUS PADA AP2T ANGSURAN DIBATALKAN. SISA 3.89 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100046",
                    "waktu_lapor": "01/02/2023 08:20:28",
                    "waktu_response": "01/02/2023 08:45:55",
                    "waktu_recovery": "01/02/2023 08:51:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1527,
                    "durasi_recovery_time": 356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL STASIUN KA RAILINK NO 1  RT-- / RW-- KEL GG BUNTU KEC MEDAN TIMUR KOTA MEDAN SUMUT ACUAN: SETEMPAT STASIUN KA",
                    "no_telp_pelapor": "081376133232",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENANGANAN. PELANGGAN DENGAN NOMOR ID METER : 14439398737 TELAH MELAKUKAN PEMBELIAN TOKEN 56425525562184344267. NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 34.26 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101292",
                    "waktu_lapor": "01/02/2023 08:20:30",
                    "waktu_response": "01/02/2023 08:23:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 33950158,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi Asram",
                    "alamat_pelapor": "JL JL.MUSYAWARAH GG.SARIMAN KEBON No.",
                    "no_telp_pelapor": "628126467408",
                    "keterangan_pelapor": "MUTASI_K (G9923020187965:kwh meter periksa) - permintaan no.tamper karena ada bacaan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5223020100293",
                    "waktu_lapor": "01/02/2023 08:20:35",
                    "waktu_response": "01/02/2023 08:31:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 627,
                    "durasi_recovery_time": 33949709,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "86019940021",
                    "nama_pelapor": "IBU ILONA",
                    "alamat_pelapor": "JL. KP ALAS TUA CLUSTER AGS BARU BLOK - KP GAGA NO. 258  RT-4 / RW-4 KEL. SEMANAN KEC. KALIDERES JAKBAR ",
                    "no_telp_pelapor": "082119406824",
                    "keterangan_pelapor": "MUTASI_K (G9923020187974:cek MCB dan Meter rusak) - TOKEN GAGAL DIMASUKKAN, SETIAP MEMASUKKAN 4 DIGIT, MCB OFF SENDIRI LALU ON SENDIRI. SISA KWH 116.75",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020101295",
                    "waktu_lapor": "01/02/2023 08:20:58",
                    "waktu_response": "01/02/2023 10:52:37",
                    "waktu_recovery": "01/02/2023 11:04:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9099,
                    "durasi_recovery_time": 705,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR",
                    "alamat_pelapor": "JL PAKU GG KOSEN NO 3B RT -/- KEL TANAH ENAM RATUS KEC MEDAN MARELAN KOTA MEDAN (DEKAT TOWER AIR)",
                    "no_telp_pelapor": "08116232255",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  130.36 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K1223020100047",
                    "waktu_lapor": "01/02/2023 08:21:02",
                    "waktu_response": "01/02/2023 08:55:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2070,
                    "durasi_recovery_time": 33948239,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIONO ANGGA",
                    "alamat_pelapor": "JL JAMIN GINTING KM 8,7 NO 1 RT - RW - LK 1 KEL MANGGA KEC MEDAN TUNTUNGAN KOTA MEDAN SUMUT LOKASI : DEKAT HOTEL MUTIARA",
                    "no_telp_pelapor": "081265938156",
                    "keterangan_pelapor": "MUTASI_K (G9923020188033:mohon dibantu ) - TGL 3/1/2023 DILAKUKAN PENANGANAN GANGGUAN PTL OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG.ADA SEBANYAK 8 APP YANG DILAKUKAN PENANGANAN SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN | UPDATE : MOHON DAPAT DI ALIHKAN KE GANGGUAN KARENA PTL PADAM CC.12.DIRA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020101296",
                    "waktu_lapor": "01/02/2023 08:21:17",
                    "waktu_response": "01/02/2023 09:17:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3379,
                    "durasi_recovery_time": 33946915,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FATIN",
                    "alamat_pelapor": "DN NGARINGAN RT-4 / RW-2 KEC GANDUSARI KEL NGARINGAN. ACUAN - ",
                    "no_telp_pelapor": "6285607314899",
                    "keterangan_pelapor": "MUTASI_K (G9923020188047:VKRN) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 19,00 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WLINGI"
                },
                {
                    "no_laporan": "K5423020101300",
                    "waktu_lapor": "01/02/2023 08:21:43",
                    "waktu_response": "01/02/2023 08:33:34",
                    "waktu_recovery": "01/02/2023 08:35:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 711,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR AINI DEWI",
                    "alamat_pelapor": "JL PERM GMD BLOK C-05 No.2 RT.01 RW.01 KUALUH SEL",
                    "no_telp_pelapor": "6282165058480",
                    "keterangan_pelapor": "rumah kosong sudah 2 bulan tapi kok biaya listrik sampai 400 ribu yaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AEK KANOPAN"
                },
                {
                    "no_laporan": "K5323020100108",
                    "waktu_lapor": "01/02/2023 08:21:46",
                    "waktu_response": "01/02/2023 08:29:11",
                    "waktu_recovery": "01/02/2023 08:38:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 445,
                    "durasi_recovery_time": 560,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002491726",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "JL BABAKAN LIO KAMPUS DALAM NO 14 RT 2 RW 11 KEL BELUMBANG JAYA KEC BOGOR BARAT KOTA BOGOR",
                    "no_telp_pelapor": "02518382504",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT, PELANGGAN NO ID PEL 538310552137 NAMUN DATA AP2T NO ID PEL TSB MASIH DALAM PROSES PERMOHONAN DENGAN NO AGENDA 538310562211036070, MOHON PELANGGAN DIKONFIRMASI APABILA SUDAH BISA UNTUK PENGAJUAN PD KEMBALI. TERKAIT NO LAPOR : K5323012600738. INFO PELANGGAN JIKA PENANGANAN LAMA AKAN DI VIRALKAN MELALUI MEDSOS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020101302",
                    "waktu_lapor": "01/02/2023 08:21:53",
                    "waktu_response": "01/02/2023 09:33:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4291,
                    "durasi_recovery_time": 33945967,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "firman shodiqin",
                    "alamat_pelapor": "DK SEMPU GADINGKULON No.071 RT.003 RW.01 JUNREJO",
                    "no_telp_pelapor": "62895630513666",
                    "keterangan_pelapor": "MUTASI_K (G9923020188063:mohon dicek kwh meter bantuan periksa) - muncul periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020101304",
                    "waktu_lapor": "01/02/2023 08:22:04",
                    "waktu_response": "01/02/2023 08:33:54",
                    "waktu_recovery": "01/02/2023 08:59:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 710,
                    "durasi_recovery_time": 1558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "risal",
                    "alamat_pelapor": "Jl. Soraja Rubae",
                    "no_telp_pelapor": "6281355999899",
                    "keterangan_pelapor": "tegaang turun ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWITTO"
                },
                {
                    "no_laporan": "K5423020101307",
                    "waktu_lapor": "01/02/2023 08:22:42",
                    "waktu_response": "01/02/2023 08:26:07",
                    "waktu_recovery": "01/02/2023 08:28:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "erna Widiastuti",
                    "alamat_pelapor": "JL KEBON JERUK No.250 RT.003 RW.20 RNCBENTANG",
                    "no_telp_pelapor": "6281322160255",
                    "keterangan_pelapor": "Tolong d cek meteran Soalnya bayar tiap bulan selalu besar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020101308",
                    "waktu_lapor": "01/02/2023 08:22:45",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675239765,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Sukhron",
                    "alamat_pelapor": "JL KP BETING JAYA No.41 RT.8 RW.19 TUGU UTARA",
                    "no_telp_pelapor": "6285811145749",
                    "keterangan_pelapor": "Meteran error, tidak dapat di isi pulsa , keadaan sekarang hampir mati , karena setiap kali mencet angka lain, selalu muncul angka 888",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5323020100110",
                    "waktu_lapor": "01/02/2023 08:22:57",
                    "waktu_response": "01/02/2023 08:27:42",
                    "waktu_recovery": "01/02/2023 08:35:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PANJI",
                    "alamat_pelapor": "JL KP PAKAR UTARA  RT-001 / RW-08 NO  BLOK SUKAMULYA DS CIBIRUAL KEC CIMENYAN KAB BANDUNG / DEKAT LAPANG DIATAS TAMAN TAHURA ",
                    "no_telp_pelapor": "0224217108",
                    "keterangan_pelapor": "UBAH NAMA 32108474480 (DEWI LAILANI MENJADI (MOHAMMAD EDO RAISA DGN NIK KTP 6471051004840007. PELANGGAN SEBAGAI YANG DIKUASAKAN.          ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101310",
                    "waktu_lapor": "01/02/2023 08:23:01",
                    "waktu_response": "01/02/2023 08:24:15",
                    "waktu_recovery": "01/02/2023 08:27:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. ZULPANI",
                    "alamat_pelapor": "Jalan Tanpa Nama",
                    "no_telp_pelapor": "6287865468852",
                    "keterangan_pelapor": "kWh meter saya tidak bisa di belikan pulsa, tolong Gimana solusinya, sekian dan terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020101312",
                    "waktu_lapor": "01/02/2023 08:23:13",
                    "waktu_response": "01/02/2023 09:13:17",
                    "waktu_recovery": "01/02/2023 09:17:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3004,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lilis Suryani",
                    "alamat_pelapor": "DS TANJUNG BERINGIN KAYU AGUNG",
                    "no_telp_pelapor": "6281632272947",
                    "keterangan_pelapor": "Tidak bisa membeli token dengan keterangan KWH sudah melebihi batas maksimum padahal ini sudah tanggal 1",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAYU AGUNG"
                },
                {
                    "no_laporan": "K5423020101313",
                    "waktu_lapor": "01/02/2023 08:23:16",
                    "waktu_response": "01/02/2023 08:25:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 33950067,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendryx",
                    "alamat_pelapor": "DN PAYANGAN DS.JATIREJO No.0 RT.1 RW.8 LEKOK",
                    "no_telp_pelapor": "6285646363889",
                    "keterangan_pelapor": "MUTASI_K (G9923020187999:cek kwh) - minta solusi saya isi token nomer id 32106840880 selalu gagal.. padahal nomer bener",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020101316",
                    "waktu_lapor": "01/02/2023 08:23:20",
                    "waktu_response": "01/02/2023 08:32:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 538,
                    "durasi_recovery_time": 33949633,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "chusnul chatimah",
                    "alamat_pelapor": "btn bonggoeya indah",
                    "no_telp_pelapor": "6282235447842",
                    "keterangan_pelapor": "MUTASI_K (G9923020188061:kwh periksa) - periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5323020100112",
                    "waktu_lapor": "01/02/2023 08:24:36",
                    "waktu_response": "01/02/2023 08:34:05",
                    "waktu_recovery": "01/02/2023 11:24:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 569,
                    "durasi_recovery_time": 10196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50560333",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL SIDOTOPO JAYA LEBAR NO 51  RT.002 RW.12 KEL SIDOTOPO KEC SEMAMPIR SURABAYA // MASUK MASJID MIFTAHUL JANNAH",
                    "no_telp_pelapor": "081333955531",
                    "keterangan_pelapor": "PEMOHONAN PS UNTK HARI INI RABU 01.FEB 2023 PUKUL 08.00 PAGI, SAMPAI SAAT INI BELUM REALISASI, TANGGAL 31.01.2023 SUDAH DI LAKUKAN PEMBAYARAN. / 511040168716 // PELANGGAN MENGHUBUNGI KEMBALI BELUM ADA TINDAK LANJUT CC.51.YUNITA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5423020101322",
                    "waktu_lapor": "01/02/2023 08:24:57",
                    "waktu_response": "01/02/2023 09:38:32",
                    "waktu_recovery": "01/02/2023 10:15:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4415,
                    "durasi_recovery_time": 2226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karolisa",
                    "alamat_pelapor": "JL SEMATANG RAYA LEBONG GAJ",
                    "no_telp_pelapor": "6285928112441",
                    "keterangan_pelapor": "penggeseran kwh atau kabel dikarenakan pembangunan teras rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020101323",
                    "waktu_lapor": "01/02/2023 08:25:11",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675239911,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wijayanta",
                    "alamat_pelapor": "DN WIJIMULYO RT.0 RW.0 NANGGULAN",
                    "no_telp_pelapor": "6285100454067",
                    "keterangan_pelapor": "minta ganti pulsa, karena penggantian meter KRN. 397,23 kwh.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5423020101324",
                    "waktu_lapor": "01/02/2023 08:25:16",
                    "waktu_response": "01/02/2023 08:28:21",
                    "waktu_recovery": "01/02/2023 08:35:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aman",
                    "alamat_pelapor": "KK BOGOR ASRI AB1 No.0 RT.000 RW.00 CIBINONG",
                    "no_telp_pelapor": "6289670021801",
                    "keterangan_pelapor": "mhon maaf kepada pihak PLN Bogor timur\\ntolong segera di pasang untuk pergantian kWh meter atas nama SMA NEGRI 3 CIBINONG\\nKARNA PIHAK SEKOLAH INGIN SECEPATNYA DI GANTI .\\n\\nTOLONG SECEPATNYA\\n\\nTERIMA KASIH ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101326",
                    "waktu_lapor": "01/02/2023 08:25:50",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675239950,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Genta kaka",
                    "alamat_pelapor": "DUSUN MEKARSARI",
                    "no_telp_pelapor": "6285172456084",
                    "keterangan_pelapor": "selamat pagi PLN 123...\\nYTH BAPAK/IBU PLN SETEMPAT..\\n\\nmengenai pasang baru dengan no regitrasi 1816012116365 bisa di realisasikan secepat mungkin. di karenakan ada pelanggan mau di cabut listrik nya dari desa. soalnya dusun tersebut masih ikut desa. rencana mau di cabut bulan 2 awal bulan. sekian dan terimakasih. di mohon cepat realisasikan sebelum ada pencabutan..\\n\\nhormat kami...\\n\\njakarta",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASIR PANGARAIAN"
                },
                {
                    "no_laporan": "K5423020101328",
                    "waktu_lapor": "01/02/2023 08:25:55",
                    "waktu_response": "01/02/2023 08:29:26",
                    "waktu_recovery": "01/02/2023 09:44:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 4514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "oyoun network",
                    "alamat_pelapor": "Jln raya balesari Rt 03 Rw 04 desa kec. Ngajum",
                    "no_telp_pelapor": "6281937966310",
                    "keterangan_pelapor": "waktu pengisian ulang token menunjukkan limit kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020101331",
                    "waktu_lapor": "01/02/2023 08:26:03",
                    "waktu_response": "01/02/2023 08:43:55",
                    "waktu_recovery": "01/02/2023 08:49:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NICODEMUS AGUS BUDIARTO",
                    "alamat_pelapor": "JLN DOGOL II NO 5 RT02/RW03 KEL KUKUSAN KEC BEJI KOTA DEPOK JABAR. ACUAN DEKAT MESJID AL HIKAM KUKUSAN",
                    "no_telp_pelapor": "02154371845",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PROSES PINDAH JTR DIKARENAKAN SETEMPAT RENOVASI RUMAH. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423012102090 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5323020100114",
                    "waktu_lapor": "01/02/2023 08:26:37",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675239997,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000001391421",
                    "nama_pelapor": "BU OLIP ",
                    "alamat_pelapor": "JL BANYUWANGI NO.6 RT 3 RW 8 KEL ANTAPANI KEC ANTAPANI KIDUL KOTA BANDUNG ",
                    "no_telp_pelapor": "02220524353",
                    "keterangan_pelapor": "MOHON BANTU KONVERSI STROOM DENGAN NOMINAL 1.000.000(2X) PEMBELIAN PADA TGL 31/01/2023 DENGAN NO STROOM 27707232595801855326 DAN 32177118672744814583 KARENA SEBELUMNYA UPDATE VKRN,PTL MENYALA / LAPORAN DIBATALKAN KARENA NO TOKEN SUDAH BERHASIL DIINPUTKAN (CC.53.AYU)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020101334",
                    "waktu_lapor": "01/02/2023 08:26:44",
                    "waktu_response": "01/02/2023 08:51:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1508,
                    "durasi_recovery_time": 33948459,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad ali",
                    "alamat_pelapor": "DN LEMPONGNGE No.",
                    "no_telp_pelapor": "6285255771555",
                    "keterangan_pelapor": "MUTASI_K (G9923020187992:akan ditindaklanjuti pelayanan gangguan) - saya sudah bli token tapi setelah di input no.tokennya tertulis gagal.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANETE"
                },
                {
                    "no_laporan": "K5423020101335",
                    "waktu_lapor": "01/02/2023 08:26:49",
                    "waktu_response": "01/02/2023 08:28:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 33949878,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "TAMURI",
                    "alamat_pelapor": "DN TEGALAN BULU No. RT.1 RW.7 BULU KANDA",
                    "no_telp_pelapor": "6285649975611",
                    "keterangan_pelapor": "MUTASI_K (G9923020187996:meter rusak) - lampu rumah padam meteran eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRIGEN"
                },
                {
                    "no_laporan": "K5423020101342",
                    "waktu_lapor": "01/02/2023 08:27:01",
                    "waktu_response": "01/02/2023 08:31:31",
                    "waktu_recovery": "01/02/2023 08:44:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 808,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H DANI",
                    "alamat_pelapor": "JL MUSOLAH.AL.HIDAYAH RT-2 / RW-3 NO.30 KEL JAKA MULYA KEC BEKASI SELATAN KOTA BEKASI. ACUAN : RS ADAM THOLIB",
                    "no_telp_pelapor": "6281413594030",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN DENGAN NO ID METER 14046783362 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PADA DATA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 33.36 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101346",
                    "waktu_lapor": "01/02/2023 08:27:32",
                    "waktu_response": "01/02/2023 09:02:47",
                    "waktu_recovery": "01/02/2023 10:42:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2115,
                    "durasi_recovery_time": 5968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendrik Gaduh Prabasaka",
                    "alamat_pelapor": "DN MRANGGEN No.0 RT.4 RW.22",
                    "no_telp_pelapor": "6281585988886",
                    "keterangan_pelapor": "saya minta refund dana karena pengajuan tambah daya listrik rumah saya tidak diproses segera. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020101351",
                    "waktu_lapor": "01/02/2023 08:28:12",
                    "waktu_response": "01/02/2023 08:52:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1441,
                    "durasi_recovery_time": 33948438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wan saman",
                    "alamat_pelapor": "JL MAYOR RUSLAN PAGAR ALAM",
                    "no_telp_pelapor": "6285267881882",
                    "keterangan_pelapor": "cek kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101353",
                    "waktu_lapor": "01/02/2023 08:28:22",
                    "waktu_response": "01/02/2023 08:39:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 663,
                    "durasi_recovery_time": 33949206,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pertuturenta Ras Bangun",
                    "alamat_pelapor": "GANG MADU II NO. 01",
                    "no_telp_pelapor": "6281260118522",
                    "keterangan_pelapor": "MUTASI_K (G9923020187980:kct) - Kode STROOM Rp100.000 : 3736 - 7822 - 7969 - 5637 - 1640\\nDimasukkan GAGAL dan status PERIKSA.\\n\\nNote : Pengaduan via PLN Mobile tidak dapat dilakukan, tombol Sumatera Utara diklik hanya diam.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5423020101356",
                    "waktu_lapor": "01/02/2023 08:28:37",
                    "waktu_response": "01/02/2023 08:38:57",
                    "waktu_recovery": "01/02/2023 09:41:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 620,
                    "durasi_recovery_time": 3737,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mardi samsudin",
                    "alamat_pelapor": "Jl. Desa Pasirtanjung No.30",
                    "no_telp_pelapor": "628567940783",
                    "keterangan_pelapor": "listrik bocor, pemakaian standar gak cukup 300k/bulan\\nmohon di bantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101357",
                    "waktu_lapor": "01/02/2023 08:28:50",
                    "waktu_response": "01/02/2023 08:39:56",
                    "waktu_recovery": "01/02/2023 09:09:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 666,
                    "durasi_recovery_time": 1791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUTRISNA",
                    "alamat_pelapor": "KP LEUWEUNG MALANG No.0 RT.3 RW.1 SUKA RESMI",
                    "no_telp_pelapor": "6287883715590",
                    "keterangan_pelapor": "kWh padam mohon segera\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101358",
                    "waktu_lapor": "01/02/2023 08:28:52",
                    "waktu_response": "01/02/2023 09:47:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4730,
                    "durasi_recovery_time": 33945109,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "marno hasyim",
                    "alamat_pelapor": "likupang dua jagaVII",
                    "no_telp_pelapor": "6281244664085",
                    "keterangan_pelapor": "MUTASI_K (G9923020188133:gangguan) - nomor Token Gagal dalam pengisian meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AIRMADIDI"
                },
                {
                    "no_laporan": "K5323020100115",
                    "waktu_lapor": "01/02/2023 08:29:08",
                    "waktu_response": "01/02/2023 08:31:34",
                    "waktu_recovery": "01/02/2023 08:33:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001292585",
                    "nama_pelapor": "IBU DEDE",
                    "alamat_pelapor": "JL.ASTANAJAPURA  GG ASTANAJAPURA NO.- DSN NANGKA RT 01 RW 01 DS ASTANAJAPURA KEC ASTANAJAPURA KAB CIREBON  / ACUAN  - ",
                    "no_telp_pelapor": "089679996533",
                    "keterangan_pelapor": "TAGIHAN MELONJAK INDIKASI LEBIH TAGIH. ST AKHIR PLN TGL 27/01/2023 = 33898 ST AKHIR PELANGGAN TGL 01/02/2023 33676.0 REKENING BELUM MENUNGGU KOREKSI. PERSIL DIHUNI. KONDISI APP MUDAH DIJANGKAU. PETUGAS CATER DATANG MENCATAT NAMUN TIDAK SESUAI. IDPEL 533511767918 , PELANGGAN PERNAH LAPOR K5323013100734 .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020101359",
                    "waktu_lapor": "01/02/2023 08:29:16",
                    "waktu_response": "01/02/2023 08:40:03",
                    "waktu_recovery": "01/02/2023 08:43:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 647,
                    "durasi_recovery_time": 235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "marliana",
                    "alamat_pelapor": "jln trans sulawesi",
                    "no_telp_pelapor": "6282259063536",
                    "keterangan_pelapor": "gagal pengisian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKIR"
                },
                {
                    "no_laporan": "K5423020101366",
                    "waktu_lapor": "01/02/2023 08:30:02",
                    "waktu_response": "01/02/2023 08:37:59",
                    "waktu_recovery": "01/02/2023 09:36:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 3525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ITO HERMANTO",
                    "alamat_pelapor": "JL SAIL No. RT.3 RW.4 INDUSTRI T",
                    "no_telp_pelapor": "6285265572128",
                    "keterangan_pelapor": "Kabel kecil mengaliri listrik untuk 10 rumah sejauh lebih dari 200 meter. Hal ini mengakibatkan kabel gampang panas dan listrik yang sampai ke rumah menjadi tidak stabil dan daya nya rendah. Mohon diganti dengan kabel yang lebih besar.\\n\\nBerikut dokumentasi keadaan kabel kecilnya : \\nhttp://tiny.cc/kabelkecil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020101367",
                    "waktu_lapor": "01/02/2023 08:30:30",
                    "waktu_response": "01/02/2023 08:33:32",
                    "waktu_recovery": "01/02/2023 09:21:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 2889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "153662",
                    "nama_pelapor": "agus.ariyanto@gmail.com",
                    "alamat_pelapor": "JL SWADAYA 1 RT 10 RW 10 NO 15 PEJATEN TIMUR JAKSEL, PATOKANNYA DEPAN MASJID ARRAHMAN",
                    "no_telp_pelapor": "082137203098",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Email",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100313",
                    "waktu_lapor": "01/02/2023 08:31:07",
                    "waktu_response": "01/02/2023 08:42:58",
                    "waktu_recovery": "01/02/2023 09:11:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 711,
                    "durasi_recovery_time": 1684,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001882813",
                    "nama_pelapor": "BP GILANG",
                    "alamat_pelapor": "JL KUPANG JAYA 2 NO 54 RT 02 RW 6 KEL SONOKWIJENAN KEC SUKOMANUNGGAL KOTA SURABAYA, JATIM",
                    "no_telp_pelapor": "6285755937655",
                    "keterangan_pelapor": "PLN 123 TELAH MELAKUKAN REGISTRASI PS PADA TGL 01/02/2023 DENGAN DAYA (2200 VA) DENGAN NO.REGISTER: 5114030021264 PS AKAN DIPERGUNAKAN PUKUL: 08.00 WIB, UNTUK TGL 10/02/2023 S/D TGL 11/02/2023 PELANGGAN TELAH DIINFORMASIKAN UNTUK SEGERA MELAKUKAN PEMBAYARAN. MOHON BANTUAN MONITORING UNTUK PERMOHONAN TERSEBUT. EMAIL : RAMDHANGIL@GMAIL.COM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020101369",
                    "waktu_lapor": "01/02/2023 08:31:11",
                    "waktu_response": "01/02/2023 08:40:03",
                    "waktu_recovery": "01/02/2023 09:09:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 532,
                    "durasi_recovery_time": 1792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA ULFA",
                    "alamat_pelapor": "KP TEGAL DANAS RT 2/5 NO.75 KEL HEGARMUKTI KEC CIKARANG PUSAT KAB BEKASI, DEKAT PASAR TEGAL DANAS",
                    "no_telp_pelapor": "+6285771570260",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN ADA BLOCKING PEMBELIAN. STATUS PADA AP2T NO. REG DIBATALKAN. PTL TIDAK PADAM. SISA 112 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101370",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_response": "01/02/2023 10:35:40",
                    "waktu_recovery": "01/02/2023 14:20:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7449,
                    "durasi_recovery_time": 13500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Renot",
                    "alamat_pelapor": "DS ADI REJO ADI REJO",
                    "no_telp_pelapor": "62895371991055",
                    "keterangan_pelapor": "Lapor om. Ada oknum petuga PLN tukang foto KWH meter di tempat saya yang menyarankan orang tua saya untuk menitipkan pembayaran listrik pasca bayar kepada dia. Karena orang tua saya sudah tua dan tidak paham modus seperti ini, akhirnya orang tua saya percaya kepada petugas tersebut karena sudah kenal lama sebagai tukang foto kwh meter resmi, uang pun diberikan atas dasar kepercayaan tersebut. Namun setelah uang diberikan, uang tidak disetorkan/dibayarkan sesuai janjinya yang katanya maksimal tgl 20 sudah di bayarkan. Akhirnya sampai sekarang muncul tagihan baru dan tagihan lama yanh dititipkan belum dibayarkan. Ada foto bukti berupa tanda bayar lunas yang dituliskan oleh oknum tersebut di kertas tagihan listrik yang dibagikan, tetangga saya pun bisa menjadj saksinya karena menukarkan uang dengan tetangga saya.\\nTolong nasehati oknum tukang foto kwh meter di desa adirejo, curup, rejang lebong untuk tidak lagi memaksa orang menititpkan pembayaran listrik kepada dia.\\nTolong jangan dipecat, saya sebenarnya tidak tega, tapi daripada banyak calon korban, tolong dinasehati agar tidak melakukan modus seperti ini. Nasehati juga untuk membayarkan tagihan listrik yang sudah dititipkan orang tua saya secepatnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CURUP"
                },
                {
                    "no_laporan": "K5423020101371",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_response": "01/02/2023 08:40:10",
                    "waktu_recovery": "01/02/2023 09:10:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 519,
                    "durasi_recovery_time": 1833,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji suhendro",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai penggunaan ,bulan lalu 7832 bulan sekarang 7938",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101372",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_response": "01/02/2023 08:41:36",
                    "waktu_recovery": "01/02/2023 10:46:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 605,
                    "durasi_recovery_time": 7488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwan panundju",
                    "alamat_pelapor": "Jl.manggarupi Perumahan Sabrina Rengency B16",
                    "no_telp_pelapor": "6285399686168",
                    "keterangan_pelapor": "geser meter ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020101373",
                    "waktu_lapor": "01/02/2023 08:31:35",
                    "waktu_response": "01/02/2023 08:57:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1543,
                    "durasi_recovery_time": 33948133,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MARUDI",
                    "alamat_pelapor": "DS KLIENG COT ARON Ke RT.0 RW.0",
                    "no_telp_pelapor": "6282180937107",
                    "keterangan_pelapor": "MUTASI_K (G9923020188005:teknik) - phasa R los/hilang arus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020101378",
                    "waktu_lapor": "01/02/2023 08:31:53",
                    "waktu_response": "01/02/2023 09:48:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4583,
                    "durasi_recovery_time": 33945075,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "CAHYO",
                    "alamat_pelapor": "GG SRINAYAN No. RT. 1 RW. 1 KADIPATEN",
                    "no_telp_pelapor": "6285764641176",
                    "keterangan_pelapor": "MUTASI_K (G9923020188077:mohon  bantuan pengecekan di lapangan) - Kabel luar terkelupas, dan sangat mengganggu saat ada pekerjaan konstruksi perbaikan rumah. (Jl. dr. wahidin, Srinayan IV no. 35, Kepatihan, Bojonegoro)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020101380",
                    "waktu_lapor": "01/02/2023 08:32:05",
                    "waktu_response": "01/02/2023 08:38:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 362,
                    "durasi_recovery_time": 33949284,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nelson sinaga",
                    "alamat_pelapor": "JL JLN No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6282236318913",
                    "keterangan_pelapor": "MUTASI_K (G9923020187977:mohon di tindak lanjuti) - aliran spaning",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020101382",
                    "waktu_lapor": "01/02/2023 08:32:09",
                    "waktu_response": "01/02/2023 11:30:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10694,
                    "durasi_recovery_time": 33938948,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS SIDOWALUYO No.",
                    "no_telp_pelapor": "6282378926234",
                    "keterangan_pelapor": "MUTASI_K (G9923020188188:app error) - kwh gagal beli token pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOMULYO"
                },
                {
                    "no_laporan": "K5423020101383",
                    "waktu_lapor": "01/02/2023 08:32:11",
                    "waktu_response": "01/02/2023 08:35:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 33949447,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titik upayawati",
                    "alamat_pelapor": "Jl. H.Mamad No.176",
                    "no_telp_pelapor": "6281548202996",
                    "keterangan_pelapor": "MUTASI_K (G9923020188008:help) - disini token pulsa gak mau masuk dan selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101385",
                    "waktu_lapor": "01/02/2023 08:32:22",
                    "waktu_response": "01/02/2023 08:43:33",
                    "waktu_recovery": "01/02/2023 11:50:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 11236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tinus Agung Nugroho",
                    "alamat_pelapor": "JL HOS COKROAMINOTO RT.0 RW.0 TEGALREJO",
                    "no_telp_pelapor": "6281575366327",
                    "keterangan_pelapor": "mau mengajuan perpindah kwh meter dari luar..kedalam bangunann",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020101386",
                    "waktu_lapor": "01/02/2023 08:32:23",
                    "waktu_response": "01/02/2023 08:34:22",
                    "waktu_recovery": "01/02/2023 08:51:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sitti saimah",
                    "alamat_pelapor": "JL POROS MALINO DKT KTR DESA No.0",
                    "no_telp_pelapor": "6281340883375",
                    "keterangan_pelapor": "mau geser meter mohon dibantu didaftarkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINO"
                },
                {
                    "no_laporan": "K5423020101387",
                    "waktu_lapor": "01/02/2023 08:32:30",
                    "waktu_response": "01/02/2023 08:54:35",
                    "waktu_recovery": "01/02/2023 10:09:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1325,
                    "durasi_recovery_time": 4489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SRI WAHYUNI ",
                    "alamat_pelapor": "JL RY PATONOM NO- KP PASIR GADUNG RT-03/RW-02 KEL PASIR GADUNG KEC CIKUPA KAB TANGGERANG ",
                    "no_telp_pelapor": "6285717797771",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JANUARI 2023 = 40400 TELAH  DILUNASI, STAND APP TGL  27/01/2023 = 40024,  PAGAR TERKUNCI. PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.TERKAIT K5523012700362",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101388",
                    "waktu_lapor": "01/02/2023 08:32:32",
                    "waktu_response": "01/02/2023 08:36:31",
                    "waktu_recovery": "01/02/2023 08:39:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14024168362",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL DIPONEGORO GG 1 RT 4/2 DESA WINONG KEC PATI KAB PATI (SEBELAH MASJID AL HIDAYAH)",
                    "no_telp_pelapor": "08122888586",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 13 KWH. NO TOKEN : 6683 2932 4726 8846 6570 DAN 2566 5688 9508 9069 0541",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020101390",
                    "waktu_lapor": "01/02/2023 08:32:51",
                    "waktu_response": "01/02/2023 08:36:13",
                    "waktu_recovery": "01/02/2023 08:44:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gunti",
                    "alamat_pelapor": "jalan pohon kelapa rumah paling ujung.. setelah jembatan kecil.. ",
                    "no_telp_pelapor": "6281255534414",
                    "keterangan_pelapor": "nomor token yang diisi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020101391",
                    "waktu_lapor": "01/02/2023 08:32:52",
                    "waktu_response": "01/02/2023 09:29:25",
                    "waktu_recovery": "01/02/2023 10:05:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3393,
                    "durasi_recovery_time": 2165,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007288190",
                    "nama_pelapor": "BP PRIMA",
                    "alamat_pelapor": "KK KOTA WISATA CLUSTER PESONA FLORIDA BLOK O7 NO 15 JL FLORIDA UTARA  KEL CIANGSANA KEC GUNUNG PUTRI KAB BOGOR ",
                    "no_telp_pelapor": "02184932681",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI. TGL 27/01/23 PERGANTIAN KWH METER KARENA PENANGANAN GANGGUAN (APP RUSAK) DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN DI BERIKAN BERITA ACARA. MOHON DI LAKSANAKAN PENANGANAN SESUAI KETENTUAN. NO ID PEL : 538653031854",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020101397",
                    "waktu_lapor": "01/02/2023 08:33:22",
                    "waktu_response": "01/02/2023 09:13:42",
                    "waktu_recovery": "01/02/2023 09:44:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2420,
                    "durasi_recovery_time": 1850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0897236",
                    "nama_pelapor": "BP PURWANTO",
                    "alamat_pelapor": "POS KAMLING. PR GEDANG ASRI  JL GEDANG ASRI RAYA RT 6 / 8 NO. - KEL GEDANG ANAK KEC UNGARAN TIMUR KAB SEMARANG ",
                    "no_telp_pelapor": "085104600685",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP DARI LUAR KE DALAM BANGUNAN . PEMOHON MENGAKU SEBAGAI PENANGGUNG JAWAB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020101398",
                    "waktu_lapor": "01/02/2023 08:33:34",
                    "waktu_response": "01/02/2023 08:41:30",
                    "waktu_recovery": "01/02/2023 08:44:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devi ratnasari",
                    "alamat_pelapor": "DN BUNUT No.0 RT.1 RW.1 GADING",
                    "no_telp_pelapor": "6287781817757",
                    "keterangan_pelapor": "gagal terus saat isi kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5123020100232",
                    "waktu_lapor": "01/02/2023 08:34:05",
                    "waktu_response": "01/02/2023 08:35:20",
                    "waktu_recovery": "01/02/2023 08:45:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 617,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "PR KOTA BARU DRIYOREJO ( PERUM TNI AL ) JL GRANIT NILA 7 BLOK 12D NO 31 RT6 RW11 KEL MULUNG KEC DRIYOREJO KAB GRESIK :: DEKAT BALAI RT6 ",
                    "no_telp_pelapor": "08113186669",
                    "keterangan_pelapor": "TOMBOL ANGKA 9 PADA KEYPAD APP PRABAYAR TIDAK BERFUNGSI SEHINGGA TIDAK BISA ENTRY TOKEN, PTL NYALA . SISA PULSA SAAT INI 47 KWH , MOHON DIBANTU \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5423020101405",
                    "waktu_lapor": "01/02/2023 08:34:09",
                    "waktu_response": "01/02/2023 08:40:31",
                    "waktu_recovery": "01/02/2023 09:14:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 2038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "darmadi",
                    "alamat_pelapor": "perum cibarusah jaya blok D6 no 9",
                    "no_telp_pelapor": "6281291304405",
                    "keterangan_pelapor": "tombol angka utk memasukkan token error, tdk bs digunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101410",
                    "waktu_lapor": "01/02/2023 08:34:29",
                    "waktu_response": "01/02/2023 08:45:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 680,
                    "durasi_recovery_time": 33948822,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "paimin",
                    "alamat_pelapor": "DN RAOS BARU GG.13 No. RT.2 RW.4 CARAT",
                    "no_telp_pelapor": "6285706720001",
                    "keterangan_pelapor": "MUTASI_K (G9923020187986:perlu penanganan petugas) - kwh meter ada tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020101411",
                    "waktu_lapor": "01/02/2023 08:34:35",
                    "waktu_response": "01/02/2023 08:37:49",
                    "waktu_recovery": "01/02/2023 10:41:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 7419,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020101414",
                    "waktu_lapor": "01/02/2023 08:34:51",
                    "waktu_response": "01/02/2023 08:35:11",
                    "waktu_recovery": "01/02/2023 08:54:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 1143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL SIROJUL MUNIR, KP TARI KOLOT     RT-2 / RW-6, KEL NANGELER MEKAR, KEC CIBINONG, KAB BOGOR, PROV JAWA BARAT. ACUAN DEKAT DENGAN INDOMARET ",
                    "no_telp_pelapor": "6285655583500",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 03/01/23 PEMBAYARAN BIAYA PROSES PB ( B2T/10.600 VA ) DENGAN NO REG 5382112142071 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5223012400382 , K5323011800253 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN MENGINGINKAN DIHUBUNGI OLEH PETUGAS TERKAIT KEPASTIAN PROSES TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101415",
                    "waktu_lapor": "01/02/2023 08:34:54",
                    "waktu_response": "01/02/2023 09:01:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 33947867,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rina Gustriana",
                    "alamat_pelapor": "Jalan Pertahanan III",
                    "no_telp_pelapor": "6281368297404",
                    "keterangan_pelapor": "MUTASI_K (G9923020188037:alih gangguan) - meteran menunjukkan periksa. no meter 86058638486",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020101419",
                    "waktu_lapor": "01/02/2023 08:35:11",
                    "waktu_response": "01/02/2023 08:52:23",
                    "waktu_recovery": "01/02/2023 10:21:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1032,
                    "durasi_recovery_time": 5371,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jhoni",
                    "alamat_pelapor": "JL LASKAR MARIK PAGAR ALAM",
                    "no_telp_pelapor": "6285969088221",
                    "keterangan_pelapor": "cek kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101420",
                    "waktu_lapor": "01/02/2023 08:35:17",
                    "waktu_response": "01/02/2023 08:39:56",
                    "waktu_recovery": "01/02/2023 09:07:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 279,
                    "durasi_recovery_time": 1637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuralim Rusten",
                    "alamat_pelapor": "Jl. Rajawali No.48",
                    "no_telp_pelapor": "6285299965038",
                    "keterangan_pelapor": "lampu dalam Rumah sering Redup2 2 tetangga lain nya ikut merasakan .lampu dirmhnya redup2 jga .mungkin penyebab nya Kabel SR nya 1 penyulang ..mungkin ada gangguan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020101422",
                    "waktu_lapor": "01/02/2023 08:35:37",
                    "waktu_response": "01/02/2023 09:36:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3646,
                    "durasi_recovery_time": 33945788,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Hasanah",
                    "alamat_pelapor": "Jl. Manggar XI No.55",
                    "no_telp_pelapor": "6281229421212",
                    "keterangan_pelapor": "MUTASI_K (G9923020188067:cek lokasi) - kalo di buat masak nasi magicom listrik tidak kuat meski di matikan semua sampai 3 kali mati setiap masak nasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020101423",
                    "waktu_lapor": "01/02/2023 08:35:44",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 10:22:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675240544,
                    "durasi_recovery_time": 1675246928,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANO ",
                    "alamat_pelapor": "KP BABAKAN  GG POS RT 3/2 NO 53 KEL MUSTIKASARI KEC MUSTIKA JAYA KAB BEKASI JABAR ACUAN DEKAT POM BENSIN/ BINTANG SPORT CENTER/ INDOMARET ",
                    "no_telp_pelapor": "081381468529",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL ( PTL TIDAK  PADAM )  SETELAH UPDATE VKRN 43 . SISA 17 32 KWH. NO TOKEN 2224 0360 7161 5233 3086 DAN 7213 5077 1840 2417 4633",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101424",
                    "waktu_lapor": "01/02/2023 08:35:48",
                    "waktu_response": "01/02/2023 08:38:03",
                    "waktu_recovery": "01/02/2023 09:11:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 1992,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nyoman Duarsana",
                    "alamat_pelapor": "Jl. Pantai Cemongkak, Pecatu, Kec. Kuta Sel., Kabupaten Badung, Bali 80361",
                    "no_telp_pelapor": "6281933101580",
                    "keterangan_pelapor": "mohon segera pemasangan KWH meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5323020100121",
                    "waktu_lapor": "01/02/2023 08:35:54",
                    "waktu_response": "01/02/2023 08:37:55",
                    "waktu_recovery": "01/02/2023 09:00:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 1366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO SUTRISNO ",
                    "alamat_pelapor": "JL VILLA RANDU KAV SURYA NO 10 RT 4 RW 8 KEL KEDUNG JAYA KEC TANAH SAREAL KOTA BOGOR",
                    "no_telp_pelapor": "6285692859292",
                    "keterangan_pelapor": "TGL 9/12/2023 PENANGANAN GANGGUAN APP PRABAYAR OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN DIBERIKAN SURAT BERITA ACARA . MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86067153469.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020101426",
                    "waktu_lapor": "01/02/2023 08:36:01",
                    "waktu_response": "01/02/2023 08:38:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 33949253,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad rustan",
                    "alamat_pelapor": "JL P KARIANGO",
                    "no_telp_pelapor": "6285242880000",
                    "keterangan_pelapor": "MUTASI_K (G9923020187978:GANGGUAN DISTRIBUSI) - kWh mau digeser",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARIANGO"
                },
                {
                    "no_laporan": "K5423020101427",
                    "waktu_lapor": "01/02/2023 08:36:01",
                    "waktu_response": "01/02/2023 08:37:35",
                    "waktu_recovery": "01/02/2023 09:11:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 2030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sintya dewi",
                    "alamat_pelapor": "Jl. Pantai Balangan No.9",
                    "no_telp_pelapor": "6285798335407",
                    "keterangan_pelapor": "untuk kwh pasang baru atas nama i wayan mustika lokasi JL pantai balangan daya 10600 kenapa kwhnya blm dipasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101429",
                    "waktu_lapor": "01/02/2023 08:36:17",
                    "waktu_response": "01/02/2023 08:48:40",
                    "waktu_recovery": "01/02/2023 09:10:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 743,
                    "durasi_recovery_time": 1296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohammad Ali Ridho",
                    "alamat_pelapor": "DS DRANCANG No. RT.3 RW.2 MENGANTI",
                    "no_telp_pelapor": "6281234891636",
                    "keterangan_pelapor": "meteran periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020101430",
                    "waktu_lapor": "01/02/2023 08:36:18",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675240578,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mamat Rohman",
                    "alamat_pelapor": "kp citaman gg wahana bakti 3 no 10b",
                    "no_telp_pelapor": "6289668363370",
                    "keterangan_pelapor": "kwh mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020101433",
                    "waktu_lapor": "01/02/2023 08:36:30",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675240590,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Djufry Ady",
                    "alamat_pelapor": "DN SANGGAR 2 No.",
                    "no_telp_pelapor": "6287887884008",
                    "keterangan_pelapor": "sudah membeli pulsa listrik, sudah keluar token, token dimasukan gagal terus padahal sudah mengisi token dengan benar, listrik tidak mengisi mohon solusinya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020101434",
                    "waktu_lapor": "01/02/2023 08:36:39",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 09:14:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675240599,
                    "durasi_recovery_time": 1675242899,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0110574",
                    "nama_pelapor": "BP ROHMAD ARIFIN /  katanaara",
                    "alamat_pelapor": "WISMA MEDOKANAYU UTARA GANG II NO 14. C, RT 006 RW 008 ",
                    "no_telp_pelapor": "083825506122",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN. TGL 31/12/2023 DATANG PETUGAS TUSBUNG. YBS BERMAKSUD MELAKUKAN PELUNASAN TUNGGAKAN REK JANUARI 2023 NAMUN TIDAK BISA. STATUS PADA AP2T TGL 31/01/2023 REKENING JAN 2023 LUNAS. MOHON AGAR PELANGGAN DAPAT DIKONFIRMASI. ",
                    "media": "Instagram",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020101435",
                    "waktu_lapor": "01/02/2023 08:36:37",
                    "waktu_response": "01/02/2023 09:43:42",
                    "waktu_recovery": "01/02/2023 10:52:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4025,
                    "durasi_recovery_time": 4109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "9830218",
                    "nama_pelapor": "IBU PRISMA/ prisma.lu",
                    "alamat_pelapor": "JL. DR. CIPTO NO.95, RT.04 RW.04, KELURAHAN KEBONMANIS, KECAMATAN CILACAP UTARA, KABUPATEN CILACAP, PROVINSI JATENG",
                    "no_telp_pelapor": "085747232445",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN 01/2023 = ST AW 13628, ST AK 13713 . BERDASARKAN ANGKA ACMT 01/2023 = 13713. REK (TELAH DILUNASI). (RUMAH DIHUNI, BERPAGAR DEPAN, KWH BISA DIJANGKAU KARENA POSISI KWH METER DIBELAKANG RUMAH, PETUGAS RUTIN DATANG) . PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT.",
                    "media": "Instagram",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5423020101436",
                    "waktu_lapor": "01/02/2023 08:36:37",
                    "waktu_response": "01/02/2023 08:40:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 33949122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "04182121261",
                    "nama_pelapor": "IBU VONNY",
                    "alamat_pelapor": "KOMP VASSA LIPPO CIKARANG  JL DANAU MANINJAU 3 NO 6 RT-18/RW-02 KEL SUKARESMI KEC CIKARANG SELATAN KAB BEKASI // ACUAN : DEKAT POS SATPAM DALAM ",
                    "no_telp_pelapor": "089692606888",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 650 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101438",
                    "waktu_lapor": "01/02/2023 08:36:48",
                    "waktu_response": "01/02/2023 08:39:16",
                    "waktu_recovery": "01/02/2023 09:48:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 4139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR AINI DEWI",
                    "alamat_pelapor": "JL PERM GMD BLOK C-05 No.2 RT.01 RW.01 KUALUH SEL",
                    "no_telp_pelapor": "6282165058480",
                    "keterangan_pelapor": "rumah kosong sudah 2 bulan tapi kok biaya listrik sampai 400 ribu yaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AEK KANOPAN"
                },
                {
                    "no_laporan": "K5423020101440",
                    "waktu_lapor": "01/02/2023 08:37:16",
                    "waktu_response": "01/02/2023 08:46:52",
                    "waktu_recovery": "01/02/2023 09:02:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 576,
                    "durasi_recovery_time": 920,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14365004382",
                    "nama_pelapor": "IBU SASMIDAR ",
                    "alamat_pelapor": "KP TANAH TINGGI BARAT PR TANAH TINGGI BARAT RT-3 / RW-1 BLOK A NO 9 JL AKILAHI KEL TANAH TINGGI BARAT KEC TERNATE SELATAN, KOTA TERNATE . ACUAN : BELAKANG AKPER",
                    "no_telp_pelapor": "082197933670",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). SISA 33.60 KWH. NO TOKEN 1986 5368 1176 9256 7174",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020101443",
                    "waktu_lapor": "01/02/2023 08:37:34",
                    "waktu_response": "01/02/2023 08:53:21",
                    "waktu_recovery": "01/02/2023 11:02:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 7755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL MASTAM RAYA KP CIBODAS KECIL  RT-04 RW-03 NO.0 KEL CIMONE KEC KARAWACI KOTA TANGERANG ",
                    "no_telp_pelapor": "082299096014",
                    "keterangan_pelapor": "MOHON UNTUK PENGECEKAN APP KARENA DIRAGUKAN FUNGSINYA (KWH TIDAK BERKURANG)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101444",
                    "waktu_lapor": "01/02/2023 08:37:35",
                    "waktu_response": "01/02/2023 08:41:40",
                    "waktu_recovery": "01/02/2023 08:44:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dikin Reddevils",
                    "alamat_pelapor": "dusun krajan",
                    "no_telp_pelapor": "6285377360004",
                    "keterangan_pelapor": "pembelian token di gerai atau di pln mobile selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101445",
                    "waktu_lapor": "01/02/2023 08:37:44",
                    "waktu_response": "01/02/2023 08:47:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 579,
                    "durasi_recovery_time": 33948728,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ARI ",
                    "alamat_pelapor": "JL RAWA DOMBA  NO 119 RT5/7  KEL DUREN SAWIT  KEC DUREN SAWIT JAKTIM",
                    "no_telp_pelapor": "082260110010",
                    "keterangan_pelapor": "MUTASI_K (G9923020188010:urgent) - \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\"  SISA  95.2 KWH NO TOKEN 46885579339220128340 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101449",
                    "waktu_lapor": "01/02/2023 08:38:27",
                    "waktu_response": "01/02/2023 09:06:51",
                    "waktu_recovery": "01/02/2023 09:19:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1704,
                    "durasi_recovery_time": 737,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yosso Septiyahadi",
                    "alamat_pelapor": "Jl. Kapten Jamhur No.88",
                    "no_telp_pelapor": "6282240289385",
                    "keterangan_pelapor": "Saat akan isi token ada tulisan periksa, no meter 86079247457 a. n Husen, terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020101450",
                    "waktu_lapor": "01/02/2023 08:38:27",
                    "waktu_response": "01/02/2023 10:39:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7249,
                    "durasi_recovery_time": 33942015,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anis kamiliah",
                    "alamat_pelapor": "jl pasarean no 132 kesek",
                    "no_telp_pelapor": "6282338911245",
                    "keterangan_pelapor": "MUTASI_K (G9923020188198:mnta tlong di cek) - listrik tidak stabil.. kadang mati dan hidup.. seperti tidak ngangkat jika menyalakan sanyo.. dan sering kelip\\\" lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMAL"
                },
                {
                    "no_laporan": "K5423020101452",
                    "waktu_lapor": "01/02/2023 08:38:37",
                    "waktu_response": "01/02/2023 08:41:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 191,
                    "durasi_recovery_time": 33949063,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAHYUDIN RAMADHANI HAR",
                    "alamat_pelapor": "DK PERUM CAKRA HIDAYAT 2 BLOK A1 No.17 TAENG",
                    "no_telp_pelapor": "62811354522212",
                    "keterangan_pelapor": "MUTASI_K (G9923020187983:mohon ditindak lanjuti) - periksa 081340845286",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020101453",
                    "waktu_lapor": "01/02/2023 08:38:49",
                    "waktu_response": "01/02/2023 09:10:21",
                    "waktu_recovery": "01/02/2023 09:23:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1892,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYANTO ",
                    "alamat_pelapor": "JL LAYAR PERMAI I NO15A RT 10 RW 7 KEL KAPUK MUARA KEC PENJARINGAN JAKUT ACUAN DEKAT RS PIK ",
                    "no_telp_pelapor": "081808384854",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56701410237 MEMBELI TOKEN SEBESAR RP. 500.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH. PTL TIDAK PADAM. SISA 37 KWH. NO TOKEN 14389617308562054462",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020101455",
                    "waktu_lapor": "01/02/2023 08:39:05",
                    "waktu_response": "01/02/2023 08:43:07",
                    "waktu_recovery": "01/02/2023 12:19:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 12990,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rendi",
                    "alamat_pelapor": "kp.jogjogan RT 002 RW 008",
                    "no_telp_pelapor": "6285793362708",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,di aplikasi pembelian tertulis gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020101457",
                    "waktu_lapor": "01/02/2023 08:39:15",
                    "waktu_response": "01/02/2023 08:41:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 33949077,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Nur Jannah",
                    "alamat_pelapor": "Jl. Karadenan No.100",
                    "no_telp_pelapor": "628212639211",
                    "keterangan_pelapor": "MUTASI_K (G9923020187991:kwh periksa) - tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101460",
                    "waktu_lapor": "01/02/2023 08:39:37",
                    "waktu_response": "01/02/2023 08:40:30",
                    "waktu_recovery": "01/02/2023 09:24:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 2642,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suheri",
                    "alamat_pelapor": "KP PICUNG RT 05/05 No. RT.5 RW.5 PASAR KEMI",
                    "no_telp_pelapor": "6285216305607",
                    "keterangan_pelapor": "maaf admin kenapa kwh prabayar nya tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101461",
                    "waktu_lapor": "01/02/2023 08:39:50",
                    "waktu_response": "01/02/2023 08:50:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 33948569,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "beben ben",
                    "alamat_pelapor": "JL MTP LAMA KM 13 SEI TABUK KOTA No.0 RT.1 SEI TABUK",
                    "no_telp_pelapor": "6285348484042",
                    "keterangan_pelapor": "MUTASI_K (G9923020188099:pekerjaan tehnik ) - kwh tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K5423020101462",
                    "waktu_lapor": "01/02/2023 08:40:02",
                    "waktu_response": "01/02/2023 08:45:23",
                    "waktu_recovery": "01/02/2023 08:48:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Somantri",
                    "alamat_pelapor": "KP CIBUNTU No.0 RT.002 RW.04 CIBITUNG",
                    "no_telp_pelapor": "6281280595909",
                    "keterangan_pelapor": "pada saat pembelian token di struknya masih tarip R1/1300",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101464",
                    "waktu_lapor": "01/02/2023 08:40:05",
                    "waktu_response": "01/02/2023 12:37:24",
                    "waktu_recovery": "01/02/2023 13:44:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 14239,
                    "durasi_recovery_time": 4019,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanang Darmawan",
                    "alamat_pelapor": "JL JALAN KELUARGA NO 63 LK 20 TJ MULAI HILI No.",
                    "no_telp_pelapor": "6285359752118",
                    "keterangan_pelapor": "selagi kwh meter saya blm terpasang, setiap hari akan saya buat pengaduan. dan apabila hari ini, kwh meter blm dipasang, tepat 16.00 saya akan viralkan di sosmed sampai ke kemen bumn terkait hal ini. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020101465",
                    "waktu_lapor": "01/02/2023 08:40:13",
                    "waktu_response": "01/02/2023 14:44:39",
                    "waktu_recovery": "01/02/2023 18:25:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21866,
                    "durasi_recovery_time": 13247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TRIYA",
                    "alamat_pelapor": "JL PERUMAHAN TUKUM INDAH BARU BLOK C10/11 No.",
                    "no_telp_pelapor": "6285232170805",
                    "keterangan_pelapor": "saya ingin mengajukan permohonan geser meter, apakah bisa segera dilayani? prosedur apa yang harus saya lakukan? tolong konfirmasinya. tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5423020101468",
                    "waktu_lapor": "01/02/2023 08:40:38",
                    "waktu_response": "01/02/2023 08:43:34",
                    "waktu_recovery": "01/02/2023 09:11:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1655,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000715673",
                    "nama_pelapor": "BP IRFAN",
                    "alamat_pelapor": "JL MANUKAN TAMA A3 No. 28 RT. 1/2 KEL MANUKAN KULON KEC TANDES SURABAYA. SEBELAH HAUS",
                    "no_telp_pelapor": "081330797175",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR UNTUK RENOVASI. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. K5423012001094",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020101469",
                    "waktu_lapor": "01/02/2023 08:40:39",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675240839,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sederhana Elektronik",
                    "alamat_pelapor": "DS LARANGAN BADUNG PALENGAAN No.0",
                    "no_telp_pelapor": "6285200929548",
                    "keterangan_pelapor": "GAGAL ISI TOKEN, SUDAH 2X ISI. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020101472",
                    "waktu_lapor": "01/02/2023 08:40:55",
                    "waktu_response": "01/02/2023 08:52:30",
                    "waktu_recovery": "01/02/2023 10:21:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 695,
                    "durasi_recovery_time": 5357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsudin",
                    "alamat_pelapor": "JL MAYOR RUSLAN PAGAR ALAM",
                    "no_telp_pelapor": "6285808090711",
                    "keterangan_pelapor": "mohon geser kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5323020100127",
                    "waktu_lapor": "01/02/2023 08:41:04",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675240864,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000002859371",
                    "nama_pelapor": "BPK MUHAMAD SASMITA ",
                    "alamat_pelapor": "JL MARGA PURI I NO.22 RT 9 RW 13 KEL CIJAWURA KEC BUAHBATU KOTA BANDUNG ",
                    "no_telp_pelapor": "0227509922",
                    "keterangan_pelapor": "MOHON BANTU GESER KABEL SR KARENA ADA RENOVASI BANGUNAN  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020101473",
                    "waktu_lapor": "01/02/2023 08:40:55",
                    "waktu_response": "01/02/2023 08:42:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 33949026,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anif sahli",
                    "alamat_pelapor": "DK SANDAN, DESA SIDOKUMPUL, KEC. GUNTUR No.0 RT.2 RW.2 GUNTUR",
                    "no_telp_pelapor": "6285737674568",
                    "keterangan_pelapor": "MUTASI_K (G9923020187982:kwh meter muncul periksa) - tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGOWANU"
                },
                {
                    "no_laporan": "K5423020101475",
                    "waktu_lapor": "01/02/2023 08:41:06",
                    "waktu_response": "01/02/2023 10:31:15",
                    "waktu_recovery": "01/02/2023 10:43:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6609,
                    "durasi_recovery_time": 743,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01101398160",
                    "nama_pelapor": "BP MARGONO",
                    "alamat_pelapor": "DN KRAPYAK - 0 RT-1 / RW-4 NO - JL RAYA SOLO PACITAN KEL BULUREJO KEC MUNTORO NADI KAB WONOGIRI PROV JATENG // BARAT MUSHOLA NURUL IMAN",
                    "no_telp_pelapor": "085229853090",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN ,PELANGGAN TELAH MELEBIHI TOP UP BULAN DES 22 SEBESAR 720 JN. PADA TGL 01/2/23 SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN. YBS TIDAK MENGETAHUI SISA KWH. BELUM ADA TINDAK LANJUT cc.54.septi_nila",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5323020100128",
                    "waktu_lapor": "01/02/2023 08:40:58",
                    "waktu_response": "01/02/2023 08:43:14",
                    "waktu_recovery": "01/02/2023 08:45:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009337152",
                    "nama_pelapor": "IBU  EVA ",
                    "alamat_pelapor": "JL CILIMUS  NO 3 RT-/-  KEL ISOLA KEC SUKASARI KOTA BANDUNG ",
                    "no_telp_pelapor": "0225220307",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 TUNGGAKAN REKENING BERIKUT BK DAN REKENING BERJALAN . TELAH DILUNASI. MOHON PTL DI SAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101478",
                    "waktu_lapor": "01/02/2023 08:41:12",
                    "waktu_response": "01/02/2023 09:03:17",
                    "waktu_recovery": "01/02/2023 12:55:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1325,
                    "durasi_recovery_time": 13956,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL",
                    "alamat_pelapor": "JL  KI MEROGAN  - - RT-13 / RW--",
                    "no_telp_pelapor": "085838216114",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT. PELANGGAN TERKENA BLOCKING TOKEN KARENA KOMPENSASI UJL, NAMUN YBS BERKEBERATAN DIKARENAKAN SEBELUMNYA APP PASKABAYAR DILOKASI DILAKUKAN PENCABUTAN OLEH PETUGAS KARENA ADANYA KETERLAMBATAN TAGIHAN REKENING DAN DILAKUKAN MIGRASI MENJADI PRABAYAR. YBS TETAP MENGINGINKAN TERPASANG APP PASKABAYAR DILOKASI.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020101480",
                    "waktu_lapor": "01/02/2023 08:41:18",
                    "waktu_response": "01/02/2023 08:51:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 33948467,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wawang Deka",
                    "alamat_pelapor": "PR TAMAN PINANG INDAH B5-09 No.0 RT.00 RW.00 SIDOARJO",
                    "no_telp_pelapor": "6285649632222",
                    "keterangan_pelapor": "MUTASI_K (G9923020188026:perlu cek) - voltase naik turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020101481",
                    "waktu_lapor": "01/02/2023 08:41:24",
                    "waktu_response": "01/02/2023 08:50:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 33948553,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NURHIDAYAT",
                    "alamat_pelapor": "DN SUMEDANGAN KEC TLK JAMBE TIMUR No.0 RT.2 RW.1 PURWADANA",
                    "no_telp_pelapor": "6285715623137",
                    "keterangan_pelapor": "MUTASI_K (G9923020187990:mcb lemah) - ngjepret terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020101482",
                    "waktu_lapor": "01/02/2023 08:41:37",
                    "waktu_response": "01/02/2023 08:58:33",
                    "waktu_recovery": "01/02/2023 09:05:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1016,
                    "durasi_recovery_time": 399,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0007342120000",
                    "nama_pelapor": "IBU NANI",
                    "alamat_pelapor": "DS SELOPURO LASEM RT 6/5 NO- KEC LASEM KAB REMBANG JATIM ACUAN : DEKAT MAY SALON ",
                    "no_telp_pelapor": "082133706888",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 14451700034 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 58 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5423020101485",
                    "waktu_lapor": "01/02/2023 08:42:06",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675240926,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "siska yanti",
                    "alamat_pelapor": "Taman Royal 1",
                    "no_telp_pelapor": "6281365403431",
                    "keterangan_pelapor": "selamat pagi pak. \\nizin mau bertanya \\ndirumah saya baru 2 hari isi token listrik 200 rb tapi hari ini sudah nol\\npadahal tidak ada instalasi yang sedang konslet\\ndan pemakaian listrik seperti biasa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101490",
                    "waktu_lapor": "01/02/2023 08:42:33",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675240953,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000000020776",
                    "nama_pelapor": "IBU ETI ROHAETI ",
                    "alamat_pelapor": "JL. PARAKAM SAAT 2 KEL CISARANTEN ENDAH KEC ARCAMANIK KOTA BANDUNG PROV JA - BAR. RUMAH BAPAK ACA RAHMADI",
                    "no_telp_pelapor": "085724952742",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER SR DIKARENAKAN PEMBANGUNAN DENGAN NO. KTP PENANGGUNG JAWAB 3273246507690007 AN. ETI ROHAETI. PEMOHON MENGAKU SEBAGAI PEMILIK. TERKAIT NOMOR K5423012304024, K5223012600853 DAN K5423012903644 STATUS BATAL.",
                    "media": "Email",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020101491",
                    "waktu_lapor": "01/02/2023 08:42:38",
                    "waktu_response": "01/02/2023 08:46:08",
                    "waktu_recovery": "01/02/2023 08:49:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sriwahyuni",
                    "alamat_pelapor": "DN SEGELENG No.1 RT.1 RW.1 SAKRA",
                    "no_telp_pelapor": "6281939623568",
                    "keterangan_pelapor": "isi token gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101493",
                    "waktu_lapor": "01/02/2023 08:42:41",
                    "waktu_response": "01/02/2023 08:46:21",
                    "waktu_recovery": "01/02/2023 09:12:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 1586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Qonita",
                    "alamat_pelapor": "DS DUKUN ANYAR No. RT.003 RW.01 DUKUN",
                    "no_telp_pelapor": "6283122841846",
                    "keterangan_pelapor": "Selamat pagi bapak/ibu yth, apakah bisa Listrik kami diganti R1 saja biar dapat subsidi , karena kami sangat keberatan dengan tagihan Listrik setiap bulannya. \\nterimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDAYU"
                },
                {
                    "no_laporan": "K5423020101496",
                    "waktu_lapor": "01/02/2023 08:43:26",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675241006,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilda Mardiyah Puteri",
                    "alamat_pelapor": "Jl. Andong II No.20",
                    "no_telp_pelapor": "6282283210440",
                    "keterangan_pelapor": "Saya melakukan pembelian token pada 31 januari 2023, tetapi nomor token yang diberikan salah, sehingga tertulis gagal pada saat memasukkan nomornya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020101497",
                    "waktu_lapor": "01/02/2023 08:43:32",
                    "waktu_response": "01/02/2023 08:48:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 33948647,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "UP3 PONDOK KOPI",
                    "alamat_pelapor": "JL RAYA PONDOK KELAPA No.B3 RT.1 RW.1 PDK KELAPA",
                    "no_telp_pelapor": "6283866311170",
                    "keterangan_pelapor": "MUTASI_K (G9923020187989:padam) - pelanggan tidak bisa memasukkan pulsa ,karna gagal terus,setempat saat ini padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101498",
                    "waktu_lapor": "01/02/2023 08:43:34",
                    "waktu_response": "01/02/2023 08:52:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 515,
                    "durasi_recovery_time": 33948442,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tdj",
                    "alamat_pelapor": "Jl. Harapan No.39",
                    "no_telp_pelapor": "6282383904310",
                    "keterangan_pelapor": "MUTASI_K (G9923020188006:gangguan teknik) - Kilometer listriknya berbunyi sebelum token listrik habis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5423020101499",
                    "waktu_lapor": "01/02/2023 08:43:40",
                    "waktu_response": "01/02/2023 09:35:02",
                    "waktu_recovery": "01/02/2023 09:41:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3082,
                    "durasi_recovery_time": 381,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmatullah Hidayathi",
                    "alamat_pelapor": "DS KARANG BATA UTARA RT. RW. KR BATA U",
                    "no_telp_pelapor": "6281803641040",
                    "keterangan_pelapor": "Token tidak bisa diinputkan ke kwh meter / selalu direjek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020101500",
                    "waktu_lapor": "01/02/2023 08:43:42",
                    "waktu_response": "01/02/2023 08:45:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 33948826,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dany Ardhan",
                    "alamat_pelapor": "KP PER.UNHALU BLK.C.6 No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281343797555",
                    "keterangan_pelapor": "MUTASI_K (G9923020187985:perlu penanganan gangguan) - kWh meter gagal mengisi token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020101502",
                    "waktu_lapor": "01/02/2023 08:43:44",
                    "waktu_response": "01/02/2023 08:51:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 481,
                    "durasi_recovery_time": 33948466,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sarifudin Ishak",
                    "alamat_pelapor": "DS TISNO GAMBAR No.416 RT. 9 RW. 5 KRAJAN",
                    "no_telp_pelapor": "6285236707149",
                    "keterangan_pelapor": "MUTASI_K (G9923020187994:GANGGUAN) - pada kWh meter muncul keterangan inscek, token cepat habis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5223020100339",
                    "waktu_lapor": "01/02/2023 08:43:44",
                    "waktu_response": "01/02/2023 08:55:20",
                    "waktu_recovery": "01/02/2023 11:05:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 696,
                    "durasi_recovery_time": 7783,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAMHARI ",
                    "alamat_pelapor": "JL PALEM MANIS KAMPUNG GANDASARI NO 03 RT 01 RW 07 KEL GANDASARI KEC JATIUWUNG KAB TANGERANG BANTEN ACUAN DEKAT DNGAN SBELAH MENARA TELKOM ",
                    "no_telp_pelapor": "082124044441",
                    "keterangan_pelapor": "PELANGGAN NO METER 32020329309 TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA PULSA 37 KWH ,  PTL MENYALA, INFO PELANGGAN  TIDAK ADA PEMBARUAN DI KWH METER, NO TOKEN 0375 9184 3583 6070",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101504",
                    "waktu_lapor": "01/02/2023 08:44:06",
                    "waktu_response": "01/02/2023 08:45:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 60,
                    "durasi_recovery_time": 33948865,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AZIZAH ",
                    "alamat_pelapor": "KK DAMAILESTARI BLOK C 8 NO 4 KEL CIANTRA KEC CIKARANG SELATAN BEKASI ",
                    "no_telp_pelapor": "02189900476",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELSAIAN  PELANGGAN DENGAN NO METER14339371255   TIDAK DAPAT MELAKUKAN PEMBELIAN PULSA TOKEN PADA DATA P2APST TERTERA BLOKING PEMBELIAN NAMUN PADA DATA AP2T TIDAK TERTERA KETERANGAN BLOKING ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101505",
                    "waktu_lapor": "01/02/2023 08:44:11",
                    "waktu_response": "01/02/2023 08:46:48",
                    "waktu_recovery": "01/02/2023 09:34:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 2875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ENDAH ",
                    "alamat_pelapor": "JL.DARMA PUTERA RAYA RT 01/07 NO 0  KEL KEBAYORAN SELATAN KEC KEBAYORAN LAMA JAKSEL LOKASI SETEMPATNYA ALFAMRT ",
                    "no_telp_pelapor": "081398731030",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 31/01/23 PELANGGAN DENGAN ID METER 32900641559 MEMBELI TOKEN SEBESAR RP. 5000.000,- RP 1,000,000, RP 1,000,000, RP 500,000 NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101508",
                    "waktu_lapor": "01/02/2023 08:44:29",
                    "waktu_response": "01/02/2023 09:10:21",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1552,
                    "durasi_recovery_time": 3606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DESI ALFIANITA PUTRI",
                    "alamat_pelapor": "PR GRY BARUNGU A No.18 RT. RW. NGARES",
                    "no_telp_pelapor": "6282332233225",
                    "keterangan_pelapor": "selamat pagi ...apa tidak salah tagihan saya segitu..bulan2 sebelumnya2 tagihan saya dibawah 200 rb ini saya kok hampir 200% selisihnya.. mohon dicek kembali ..ino saya foto kondisi kwh saya saat ini..mohon dicek kembali.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020101511",
                    "waktu_lapor": "01/02/2023 08:44:56",
                    "waktu_response": "01/02/2023 10:02:19",
                    "waktu_recovery": "01/02/2023 10:28:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4643,
                    "durasi_recovery_time": 1561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Aditya",
                    "alamat_pelapor": "DN PENJOLAN No. RT.2 RW.1 KARANGBEND",
                    "no_telp_pelapor": "6285157783034",
                    "keterangan_pelapor": "Pembelian token listrik baik offline maupun online di PLN Mobile selalu gagal/tidak berhasil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020101512",
                    "waktu_lapor": "01/02/2023 08:45:08",
                    "waktu_response": "01/02/2023 08:52:56",
                    "waktu_recovery": "01/02/2023 11:42:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 10178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ANGGITA",
                    "alamat_pelapor": "JL MATARAM, PR PONDOK MANDA 1 BLOK U NO.1, KEL TUGU, KEC CIMANGGIS, KOTA DEPOK, JAWA BARAT ",
                    "no_telp_pelapor": "081295385090",
                    "keterangan_pelapor": "TGL 30/01/2023 REK JAN 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101515",
                    "waktu_lapor": "01/02/2023 08:45:13",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675241113,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hery",
                    "alamat_pelapor": "perkantoran",
                    "no_telp_pelapor": "6282194069620",
                    "keterangan_pelapor": "kabel sr jatuh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KONAWE SELATAN"
                },
                {
                    "no_laporan": "K5423020101516",
                    "waktu_lapor": "01/02/2023 08:45:24",
                    "waktu_response": "01/02/2023 08:49:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 33948597,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI / BP SURYANATA ",
                    "alamat_pelapor": "JL BINTARA JAYA VIII NO 4 RT-8 / RW-9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI // ACUAN : SAMPING BENGKEL ARKAN / JL OJOLALI ",
                    "no_telp_pelapor": "0895343333848",
                    "keterangan_pelapor": "MUTASI_K (G9923020188011:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 17 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101517",
                    "waktu_lapor": "01/02/2023 08:45:18",
                    "waktu_response": "01/02/2023 09:43:12",
                    "waktu_recovery": "01/02/2023 10:41:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3474,
                    "durasi_recovery_time": 3519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FITRIANI S.PD",
                    "alamat_pelapor": "jl.poros kostrad kariango",
                    "no_telp_pelapor": "6282393382868",
                    "keterangan_pelapor": "biaya penerbitan SLO dan NIDI yang sedikit mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020101518",
                    "waktu_lapor": "01/02/2023 08:45:25",
                    "waktu_response": "01/02/2023 08:47:46",
                    "waktu_recovery": "01/02/2023 08:54:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 397,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "Jl. Tanah Baru Raya Blok Bale No.41",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "isi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5123020100259",
                    "waktu_lapor": "01/02/2023 08:45:50",
                    "waktu_response": "01/02/2023 09:11:45",
                    "waktu_recovery": "01/02/2023 10:01:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1555,
                    "durasi_recovery_time": 2957,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "004667136",
                    "nama_pelapor": "BP MUNIR ",
                    "alamat_pelapor": "JL - NO 0 N PAOTOAN DS JENANGGER RT 0 RW 0 KEC BATANG BATANG KAB SUMENEP / SELATAN BALAI DESA ",
                    "no_telp_pelapor": "085850421214",
                    "keterangan_pelapor": "NM 60011937673 PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" , NO TOKEN 22662463006218351164 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = TIDAK TAHU  , PTL MENYALA \\n ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5323020100133",
                    "waktu_lapor": "01/02/2023 08:45:53",
                    "waktu_response": "01/02/2023 08:59:33",
                    "waktu_recovery": "01/02/2023 09:02:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 820,
                    "durasi_recovery_time": 178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHIDAYAH",
                    "alamat_pelapor": "JL ARTERI NO 0 RT-1 / RW-3 DS KEBONADEM KEC BRANGSONG KAB KENDAL/SETEMPAT RM RAMAYANA SATE",
                    "no_telp_pelapor": "082328893830",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43 (SILAHKAN KIRIM DIL PREPAID KE P2APST) NO TOKEN 41438551193750694457. KONDISI PTL MENYALA. SISA STROOM TIDAK MENGETAHUI NO METER 46002948613",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENDAL"
                },
                {
                    "no_laporan": "K5423020101524",
                    "waktu_lapor": "01/02/2023 08:45:57",
                    "waktu_response": "01/02/2023 08:56:05",
                    "waktu_recovery": "01/02/2023 10:21:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 608,
                    "durasi_recovery_time": 5137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roni yahya",
                    "alamat_pelapor": "DS BERINGIN SAKTI PAGAR ALAM",
                    "no_telp_pelapor": "6285859550551",
                    "keterangan_pelapor": "cek kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5223020100343",
                    "waktu_lapor": "01/02/2023 08:46:03",
                    "waktu_response": "01/02/2023 08:55:02",
                    "waktu_recovery": "01/02/2023 09:00:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 539,
                    "durasi_recovery_time": 318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "173505",
                    "nama_pelapor": "BP ANGGI ",
                    "alamat_pelapor": "KP TAPOS RT.02/01 JL ARYA WASANGKARA NO 70 KEL TAPOS KEC TIGARAKSA KAB TANGERANG LOKASI DEKAT RUMAH RT ACENG , ARAH KE GOLF TIGARAKSA ",
                    "no_telp_pelapor": "081809231300",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN:  546401717273",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101527",
                    "waktu_lapor": "01/02/2023 08:46:14",
                    "waktu_response": "01/02/2023 09:17:48",
                    "waktu_recovery": "01/02/2023 09:19:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1894,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10004590",
                    "nama_pelapor": "IBU NONI",
                    "alamat_pelapor": "JL KRAJAN NO.3 RT-04 / RW-01 DS TEJOREJO KEC RINGINARU KAB KENDAL. ACUAN : BALAI DESA",
                    "no_telp_pelapor": "02155967575",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI LAYANAN PROSES PINDAH APP MELALUI PLN 123. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB. PELANGGAN PERNAH LAPOR DENGAN NO K5423013004907, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WELERI"
                },
                {
                    "no_laporan": "K5423020101528",
                    "waktu_lapor": "01/02/2023 08:46:21",
                    "waktu_response": "01/02/2023 09:12:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1569,
                    "durasi_recovery_time": 33947221,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "h.ridai",
                    "alamat_pelapor": "DS JADUNG No. RT. RW. SUMENEP",
                    "no_telp_pelapor": "62818575554",
                    "keterangan_pelapor": "MUTASI_K (G9923020188036:mohon bantuan) - mau isi token tapi ada keterangan nomer ID di blokir, tadi telfon di 123 katanyaa ada biaya pengalihan belum terbayar. gimana cara bayarnyaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020101529",
                    "waktu_lapor": "01/02/2023 08:46:40",
                    "waktu_response": "01/02/2023 08:48:30",
                    "waktu_recovery": "01/02/2023 09:15:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1591,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "LOKASI : PERUM ANGSANA ASRI BLOK A NO 5 JL ANGSANA 1 KEL PAMULANG TIMUR KEC PAMULANG TANGSEL, DEPAN SMP 21 PAMULANG ",
                    "no_telp_pelapor": "081280996533",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP DIKARENAKAN SETEMPAT DALAM RENOVASI, PEMOHON SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101530",
                    "waktu_lapor": "01/02/2023 08:46:37",
                    "waktu_response": "01/02/2023 08:52:31",
                    "waktu_recovery": "01/02/2023 09:45:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 354,
                    "durasi_recovery_time": 3181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agus mansur irawan",
                    "alamat_pelapor": "DS SEDAYULAWAS No.0 RT.2 RW.2 BRONDONG",
                    "no_telp_pelapor": "6285232132266",
                    "keterangan_pelapor": "kwh meter blm terpasang, tapi laporannya sudah menyala... mohon tindak lanjut  ini no laporan: G5523020100170",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BRONDONG"
                },
                {
                    "no_laporan": "K5423020101531",
                    "waktu_lapor": "01/02/2023 08:46:41",
                    "waktu_response": "01/02/2023 08:59:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 33947974,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "januar wahyu",
                    "alamat_pelapor": "JL SIDOWALUYO No.29 RT.2 RW.2 CARAT",
                    "no_telp_pelapor": "628563234296",
                    "keterangan_pelapor": "MUTASI_K (G9923020188012:mohon untuk di tindak lanjuti) - gagal memasukkan  kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020101534",
                    "waktu_lapor": "01/02/2023 08:46:48",
                    "waktu_response": "01/02/2023 08:56:40",
                    "waktu_recovery": "01/02/2023 10:22:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 592,
                    "durasi_recovery_time": 5122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhalisa",
                    "alamat_pelapor": "JL ANTARA RECIDENCE A1/6 No. TAMALANREA",
                    "no_telp_pelapor": "6282399309796",
                    "keterangan_pelapor": "token selalu gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101536",
                    "waktu_lapor": "01/02/2023 08:46:54",
                    "waktu_response": "01/02/2023 08:55:16",
                    "waktu_recovery": "01/02/2023 08:59:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AMONIO Hulu",
                    "alamat_pelapor": "PT ADEI DV 5, ",
                    "no_telp_pelapor": "6285211082332",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020101537",
                    "waktu_lapor": "01/02/2023 08:46:58",
                    "waktu_response": "01/02/2023 10:13:17",
                    "waktu_recovery": "01/02/2023 11:12:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5179,
                    "durasi_recovery_time": 3559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vera Sigalingging",
                    "alamat_pelapor": "Jl. Jend. Sudirman No.330",
                    "no_telp_pelapor": "6281269053612",
                    "keterangan_pelapor": "nomor token yg saya beli tidak terlihat dimobil bangking",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020101538",
                    "waktu_lapor": "01/02/2023 08:47:16",
                    "waktu_response": "01/02/2023 08:48:35",
                    "waktu_recovery": "01/02/2023 09:24:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 79,
                    "durasi_recovery_time": 2147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101543",
                    "waktu_lapor": "01/02/2023 08:47:44",
                    "waktu_response": "01/02/2023 08:55:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 33948212,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "maas",
                    "alamat_pelapor": "JL SALAHUDIN GG. KEPITING No.0 RT.7 RW.0 TJ.KARANG",
                    "no_telp_pelapor": "6287765589759",
                    "keterangan_pelapor": "MUTASI_K (G9923020188002:teknis) - kontaktor kwh mtr mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020101545",
                    "waktu_lapor": "01/02/2023 08:48:09",
                    "waktu_response": "01/02/2023 09:33:33",
                    "waktu_recovery": "01/02/2023 10:41:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2724,
                    "durasi_recovery_time": 4076,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010970688",
                    "nama_pelapor": "BP SAHRIZAL SYARIF",
                    "alamat_pelapor": "JL BATU RADEN 1 BLOK 4 NO 37 RT-000 / RW-00 KEL PENGASINAN KEC RAWA LUMBU KAB BEKASI JAWA BARAT DEKAT KEMANG PRATAMA",
                    "no_telp_pelapor": "0811979520",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEB 23  STAND AKHIR 25781 ST APP TGL 01/02/23 = 25291 RUMAH TIDAK HUNI DAN BERPAGAR. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN FEB 2023 . PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101548",
                    "waktu_lapor": "01/02/2023 08:48:22",
                    "waktu_response": "01/02/2023 08:49:18",
                    "waktu_recovery": "01/02/2023 08:51:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 56,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ichad pardhan",
                    "alamat_pelapor": "PR GAZA RESIDENCE K-46 No. RT.0 RW.0",
                    "no_telp_pelapor": "6282334250500",
                    "keterangan_pelapor": "meteran boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101549",
                    "waktu_lapor": "01/02/2023 08:48:22",
                    "waktu_response": "01/02/2023 09:10:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1325,
                    "durasi_recovery_time": 33947344,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riyan sopyan",
                    "alamat_pelapor": "KK PRATISTA KAV No.8 RT.000 RW.00 ANTAPANI",
                    "no_telp_pelapor": "6282120867195",
                    "keterangan_pelapor": "MUTASI_K (G9923020188030:kWh periksa) - Minta kode temper karena ada tulisan periksa,mohon kirimkan kode temper ke no wa ini  082120867195 ,tidak usah mengirim petugas karena saya bisa memasukannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020101550",
                    "waktu_lapor": "01/02/2023 08:48:38",
                    "waktu_response": "01/02/2023 08:49:56",
                    "waktu_recovery": "01/02/2023 08:55:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DONA MAHARDIKA ",
                    "alamat_pelapor": "TAMAN CIKUNIR INDAH BLOK C5/13 A RT 01/ RW 11 JAKAMULYA, BEKASI SELATAN",
                    "no_telp_pelapor": "08568650079",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 31/01/23 SEBESAR RP. 20.000,- DENGAN NO. TOKEN 2854-1922-4907-5871-1595. SISA TOKEN 49,02 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101551",
                    "waktu_lapor": "01/02/2023 08:48:40",
                    "waktu_response": "01/02/2023 08:50:11",
                    "waktu_recovery": "01/02/2023 09:33:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 91,
                    "durasi_recovery_time": 2605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOGI/ IBU RARA ",
                    "alamat_pelapor": "PR CITRA PASUNDAN BLOK-C8 NO.15 JL CURUG WETAN KEL CURUG KEC CURUG KAB TANGERANG. ",
                    "no_telp_pelapor": "085319384665",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK TGL 31/01/23. ID METER 45043212492. YBS MENGHUBUNGI KEMBALI CC.54.WAHYU_P//09:30",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101555",
                    "waktu_lapor": "01/02/2023 08:48:55",
                    "waktu_response": "01/02/2023 08:53:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 33948366,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anggi",
                    "alamat_pelapor": "JL .KEMUNING",
                    "no_telp_pelapor": "6285244992221",
                    "keterangan_pelapor": "MUTASI_K (G9923020188000:pelayanan gangguan ) - kwh redup2, kadang mati kadang menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWITTO"
                },
                {
                    "no_laporan": "K5423020101557",
                    "waktu_lapor": "01/02/2023 08:49:05",
                    "waktu_response": "01/02/2023 09:08:11",
                    "waktu_recovery": "01/02/2023 10:34:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1146,
                    "durasi_recovery_time": 5171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADI ISLAHUDIN",
                    "alamat_pelapor": "DN HAURDUNI No. RT.5 RW.3 MAJA UTARA",
                    "no_telp_pelapor": "6281284207304",
                    "keterangan_pelapor": "pengajuan Geser Tiang Listrik  dari tengah sawah ke pinggir searah kabel sepanjang 2.5 meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAJALENGKA"
                },
                {
                    "no_laporan": "K5423020101558",
                    "waktu_lapor": "01/02/2023 08:49:22",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675241362,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riyan sopyan",
                    "alamat_pelapor": "KK PRATISTA No.0 RT.000 RW.00 ANTAPANI",
                    "no_telp_pelapor": "6282111890520",
                    "keterangan_pelapor": "Minta kode temper karena ada tulisan periksa,mohon kirimkan kode temper ke no wa ini  082111890520 ,tidak usah mengirim petugas karena saya bisa memasukannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020101560",
                    "waktu_lapor": "01/02/2023 08:49:32",
                    "waktu_response": "01/02/2023 08:50:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 33948541,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAWAN MUHIDIN",
                    "alamat_pelapor": "JL JL. CIPAWITRA MANGKUBUMI No.",
                    "no_telp_pelapor": "6281292827166",
                    "keterangan_pelapor": "MUTASI_K (G9923020187997:TEGANGAN DROP) - tegangan drop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101561",
                    "waktu_lapor": "01/02/2023 08:49:45",
                    "waktu_response": "01/02/2023 08:52:33",
                    "waktu_recovery": "01/02/2023 09:22:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 1778,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JL. BANGKA 11 NO 52 RT 006/010 KEL PELA MAMPANG KEC MAMPANG PRAPATAN JAK - SEL",
                    "no_telp_pelapor": "081286940400",
                    "keterangan_pelapor": "MOHON PERIKSA APP, BEBERAPA ANGKA KEYPAD RUSAK DAN PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 47 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101565",
                    "waktu_lapor": "01/02/2023 08:50:19",
                    "waktu_response": "01/02/2023 08:55:44",
                    "waktu_recovery": "01/02/2023 10:55:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 7185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kabul M",
                    "alamat_pelapor": "DN SEPAKAT BERINGIN No.0 BERINGIN",
                    "no_telp_pelapor": "6281264422414",
                    "keterangan_pelapor": "Selamat pagi Bpk/Ibu yg bertugas... Saya ingin konformasi terkait pengaduan saya di bulan lalu dengan no K5423010105655.\\n\\nKenapa belum selesai, sampai saat ini NILAI KWH meter saya masi selisih.\\nTolong di kroscek ulang, stand akhir yg harus saya bayar di angka 15421.\\nDan nilai aktual di KWH meter saat ini 15348...\\nTerimakasi ...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020101566",
                    "waktu_lapor": "01/02/2023 08:50:22",
                    "waktu_response": "01/02/2023 09:00:46",
                    "waktu_recovery": "01/02/2023 10:21:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 4849,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy sofian",
                    "alamat_pelapor": "JL SERMA WANAR PAGAR ALAM",
                    "no_telp_pelapor": "6285890021167",
                    "keterangan_pelapor": "cek kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5523020100179",
                    "waktu_lapor": "01/02/2023 08:50:33",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675241433,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "01120978646",
                    "nama_pelapor": "BP MADE SANURI ",
                    "alamat_pelapor": "JL TANJUNG RAYA KEL GUNUNG SARI KEC GUNUNG SARI KAB LOMBOK BARAT ,DI TOKO SALON MAHADEWI ",
                    "no_telp_pelapor": "081803619212",
                    "keterangan_pelapor": "1 APP PRABAYAR ( TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 31.95  NO TOKEN : 31731456463203135326",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020101567",
                    "waktu_lapor": "01/02/2023 08:50:48",
                    "waktu_response": "01/02/2023 08:59:38",
                    "waktu_recovery": "01/02/2023 09:25:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 530,
                    "durasi_recovery_time": 1574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANTO",
                    "alamat_pelapor": "KOMP DEPKES JL LITBANGKES BLOK B1 NO 4A RT 011/04 KEL SUNTER JAYA KEC TJ PRIUK JAKUT ",
                    "no_telp_pelapor": "0216505424",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 24/01/23 PERGANTIAN APP PRABAYAR KARENA RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA 97 KWH PADA APP LAMA (ID METER 86019570489). YBS MENGINGINKAN AGAR SISA KWH TSB DAPAT DIKONVERSI KE APP BARU (ID METER 86231593665).",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5323020100137",
                    "waktu_lapor": "01/02/2023 08:51:08",
                    "waktu_response": "01/02/2023 08:57:35",
                    "waktu_recovery": "01/02/2023 10:10:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 4397,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "PR DJARUM D3 CISITU RT 3 RW 9 BLOK D3 DESA CIMEKAR KEC CILEUNYI / LOKASI BERUPA GUDANG WARNA BIRU",
                    "no_telp_pelapor": "081291767323",
                    "keterangan_pelapor": "MOHON BANTU LAYANAN GESER APP METER NO METER 32125793847, DIGESER KARENA POSISI SAAT INI DIRASA KURANG PAS.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020101576",
                    "waktu_lapor": "01/02/2023 08:52:10",
                    "waktu_response": "01/02/2023 09:11:23",
                    "waktu_recovery": "01/02/2023 13:33:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1153,
                    "durasi_recovery_time": 15699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL PENDIDIKAN No. 0 0 RT 0 RW 0, BATULAYA, TINAMBUNG, KAB. POLEWALI MANDAR, SULAWESI BARAT",
                    "no_telp_pelapor": "085397290000",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 19/12/23 PEMBAYARAN PROSES PB (R1MT/900 VA) DENGAN NO REG 3293012038786 NAMUN HINGGA SAAT INI BELUM ADA REALISASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAJENE"
                },
                {
                    "no_laporan": "K5423020101579",
                    "waktu_lapor": "01/02/2023 08:52:06",
                    "waktu_response": "01/02/2023 09:01:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 33947887,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.Yusuf",
                    "alamat_pelapor": "DS BALUN IJUK KEC MERAWANG KAB BANGKA No.0 0",
                    "no_telp_pelapor": "6285783338653",
                    "keterangan_pelapor": "MUTASI_K (G9923020188016:coba dulu dari VCC pandu telpon) - slamat pagi . pak.. mohon bantuannya.. kwh kmi.. muncul tulisan periksa lampunya ngak nyala.. tlong dibantu.  trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020101580",
                    "waktu_lapor": "01/02/2023 08:52:14",
                    "waktu_response": "01/02/2023 08:58:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 358,
                    "durasi_recovery_time": 33948079,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FANI ",
                    "alamat_pelapor": "JL BENESARI LEGIAN NO- RT-- / RW-- KEL KUTA KEC KUTA KAB BADUNG BALI  // ACUAN : BELAKANG SE HOUSE BEACH INN ",
                    "no_telp_pelapor": "081337774994",
                    "keterangan_pelapor": "MUTASI_K (G9923020188007:GAGAL MENGISI TOKEN) - MOHON BANTUANNYA PENGISIAN TOKEN TGL 01/02/2023 PELNGGAN ID METER 14406810243, MELAKUKAN PEMBELIAN TOKEN DENGAN NOMINAL RP.1.000.000  NAMUN PADA SAAT DI INPUT PADA APP TERTERA GAGAL (PTL MENYALA ) SISA 170.20 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101587",
                    "waktu_lapor": "01/02/2023 08:52:45",
                    "waktu_response": "01/02/2023 08:54:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33948325,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dany Ardhan",
                    "alamat_pelapor": "JL RA.KARTINI,LRG BERINGIN No.00 RT.5 RW.2 KESSILAMPE",
                    "no_telp_pelapor": "6282177411790",
                    "keterangan_pelapor": "MUTASI_K (G9923020187998:perlu penanganan gangguan) - kWh meter tertulis periksa. mohon bantuannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020101588",
                    "waktu_lapor": "01/02/2023 08:52:49",
                    "waktu_response": "01/02/2023 10:31:25",
                    "waktu_recovery": "01/02/2023 10:35:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5916,
                    "durasi_recovery_time": 234,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deny Dwi Hartanto",
                    "alamat_pelapor": "Jl. RM Noto Sunardi 22, Tanah Grogot",
                    "no_telp_pelapor": "6281254852842",
                    "keterangan_pelapor": "voltase listrik di rumah kami naik turun sejak jam 3 dini hari, lampu merah di mesin nyala kedap kedip, mohon tindakan, terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K5423020101589",
                    "waktu_lapor": "01/02/2023 08:52:49",
                    "waktu_response": "01/02/2023 08:54:36",
                    "waktu_recovery": "01/02/2023 09:27:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 1948,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ratmi",
                    "alamat_pelapor": "DS TIAKKA' KAERO No.0 RT.0 0",
                    "no_telp_pelapor": "6282293367832",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAKALE"
                },
                {
                    "no_laporan": "K5323020100139",
                    "waktu_lapor": "01/02/2023 08:52:53",
                    "waktu_response": "01/02/2023 08:55:07",
                    "waktu_recovery": "01/02/2023 09:13:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 1080,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAMSURI",
                    "alamat_pelapor": "JL PONCOL INDAH V NO.43 RT-3 RW-2 KEL CIRENDE KEC CIPUTAT KOTA TANGERANG SELATAN ",
                    "no_telp_pelapor": "081398988083",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN STROOM (SILAHKAN KIRIM DIL PREPAID KE P2APST !!!) SISA 444KWH.INFO PELANGGAN TIDAK ADA PERGANTIAN APP METER .\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101591",
                    "waktu_lapor": "01/02/2023 08:52:58",
                    "waktu_response": "01/02/2023 09:22:52",
                    "waktu_recovery": "01/02/2023 10:19:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1794,
                    "durasi_recovery_time": 3413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fatma",
                    "alamat_pelapor": "Jl. branta mulia, karang asem timur, citeureup, bogor",
                    "no_telp_pelapor": "6281291393618",
                    "keterangan_pelapor": "tidak bisa melakukan pembelian token listrik, gagal terus kenapa?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020101593",
                    "waktu_lapor": "01/02/2023 08:53:06",
                    "waktu_response": "01/02/2023 08:55:41",
                    "waktu_recovery": "01/02/2023 11:05:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 7767,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SOFIAN ",
                    "alamat_pelapor": "JL KP KEBON CAU RT7/2  RW 5  NO 89 KEL  JATAKE KEC JATI UWUNG .  TGR ACUAN  DEKAT GARDU PLN ",
                    "no_telp_pelapor": "081298603253",
                    "keterangan_pelapor": "TGL 31/12/22 TUNGGAKAN REK  NOP 22 DAN DES 22 BERIKUT BK TELAH DILUNASI PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101595",
                    "waktu_lapor": "01/02/2023 08:53:13",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675241593,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "JIHAN ABADI MOBILINDO Sampit",
                    "alamat_pelapor": "JL SPT MANGGIS 2 No.0 RT.0 RW.0 KETAPANG",
                    "no_telp_pelapor": "6285347935079",
                    "keterangan_pelapor": "meteran error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020101596",
                    "waktu_lapor": "01/02/2023 08:53:24",
                    "waktu_response": "01/02/2023 09:01:33",
                    "waktu_recovery": "01/02/2023 12:53:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 13898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodi Gunawan",
                    "alamat_pelapor": "KP RAWA BANTENG No.0 RT.003 RW.02 LMBNG JAYA",
                    "no_telp_pelapor": "6289608323412",
                    "keterangan_pelapor": "mohon di bantu.\\npada saat isi token muncul ket reject. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020101597",
                    "waktu_lapor": "01/02/2023 08:53:27",
                    "waktu_response": "01/02/2023 09:12:51",
                    "waktu_recovery": "01/02/2023 10:00:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1164,
                    "durasi_recovery_time": 2884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vera Riskiyanti",
                    "alamat_pelapor": "kampung beddhi rt03rw01",
                    "no_telp_pelapor": "6287762505731",
                    "keterangan_pelapor": "memasukkan token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5123020100275",
                    "waktu_lapor": "01/02/2023 08:53:30",
                    "waktu_response": "01/02/2023 08:58:44",
                    "waktu_recovery": "01/02/2023 09:10:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 683,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHYONO",
                    "alamat_pelapor": "DS KUTA RT.19 RW.4 KEC.BELIK KAB.PEMALANG / SETEMPAT PETERNAKAN AYAM - DEKAT PEMAKAMAN UMUM",
                    "no_telp_pelapor": "088225365974",
                    "keterangan_pelapor": "PENDAFTARAN PB TARIF B1T/3500VA NO KODE BOOKING 7774140000000307 BP LUNAS TGL 24/01/2023 NAMUN BELUM REALISASI. INFO PETUGAS SAAT SURVEY MATERIAL BELUM TERSEDIA, MOHON PELANGGAN DIKONFIRMASI KEMBALI KARENA LISTRIK UNTUK TEMPAT USAHA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RANDUDONGKAL"
                },
                {
                    "no_laporan": "K5423020101599",
                    "waktu_lapor": "01/02/2023 08:53:42",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675241622,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000005686720",
                    "nama_pelapor": "IBU RENI SUNDARI",
                    "alamat_pelapor": " JALAN CIGANITRI MUKTI NO.35 RT.06.RW.05 KELURAHAN DESA CIPAGALO KECAMATAN BOJONGSOANG\\n\\n\\n",
                    "no_telp_pelapor": "087822882230",
                    "keterangan_pelapor": "TGL 27/12/22 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI. SETEMPAT SHUNTRIP\\n",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020101601",
                    "waktu_lapor": "01/02/2023 08:53:47",
                    "waktu_response": "01/02/2023 08:55:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 33948231,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Husain Hizam",
                    "alamat_pelapor": "DS BUMI KODYA ASRI No.0 RT.0 RW.0",
                    "no_telp_pelapor": "62817438008",
                    "keterangan_pelapor": "MUTASI_K (G9923020188003:teknis) - kwh meter nyala hidup sndiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020101602",
                    "waktu_lapor": "01/02/2023 08:53:49",
                    "waktu_response": "01/02/2023 08:57:01",
                    "waktu_recovery": "01/02/2023 10:35:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 5895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad rahman bandhowi",
                    "alamat_pelapor": "KP RAWA KALONG No. RT.1 RW.3 KARANG SAT",
                    "no_telp_pelapor": "62895417884901",
                    "keterangan_pelapor": "tidak bisa beli token,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020101605",
                    "waktu_lapor": "01/02/2023 08:54:11",
                    "waktu_response": "01/02/2023 08:54:46",
                    "waktu_recovery": "01/02/2023 09:16:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 1319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REZA",
                    "alamat_pelapor": "JL RAYA BUKIT KENCANA NO 5   RT-1 / RW-8 KEL JATI MAKMUR KEC PD GEDE BEKASI. ",
                    "no_telp_pelapor": "081218590780",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MENGINPUTKAN TOKEN SETELAH UPDATE VKRN 43 SISA 33 KWH  NO TOKEN 28774931758905019408 DAN  61372690645501079104.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101606",
                    "waktu_lapor": "01/02/2023 08:54:07",
                    "waktu_response": "01/02/2023 09:02:16",
                    "waktu_recovery": "01/02/2023 09:08:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "moh fikri",
                    "alamat_pelapor": "Jl. TK Handayani",
                    "no_telp_pelapor": "6285255960110",
                    "keterangan_pelapor": "BTN Baliase Green C8",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020101609",
                    "waktu_lapor": "01/02/2023 08:54:32",
                    "waktu_response": "01/02/2023 09:34:04",
                    "waktu_recovery": "01/02/2023 09:55:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2372,
                    "durasi_recovery_time": 1299,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dany",
                    "alamat_pelapor": "KP RANCABALI No. RT.5 RW.4 PADALARANG",
                    "no_telp_pelapor": "6281380592365",
                    "keterangan_pelapor": "saya tidak bisa mengisi token listriknya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5323020100142",
                    "waktu_lapor": "01/02/2023 08:54:56",
                    "waktu_response": "01/02/2023 08:56:57",
                    "waktu_recovery": "01/02/2023 09:02:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SENDI",
                    "alamat_pelapor": "JL CISENGKOL PR VILLA PERDANIA RT-3 / RW-7 BLOKE NO 22 KEL SETIA MULYA KEC TAMANSARI KOTA TASIKMALAYA",
                    "no_telp_pelapor": "081313960960",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 86033266635 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH TIDAK MENGETAHUI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101611",
                    "waktu_lapor": "01/02/2023 08:54:51",
                    "waktu_response": "01/02/2023 10:37:49",
                    "waktu_recovery": "01/02/2023 11:10:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6178,
                    "durasi_recovery_time": 1943,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imron rosadi",
                    "alamat_pelapor": "DK KRASAK GEBANG No. RT.3 RW.5 BONANG",
                    "no_telp_pelapor": "6285227227280",
                    "keterangan_pelapor": "tidak dapat token listrik dengan sebab kelebihan, padahal ini masuk awal bulan, seharusnya baru mulai perhitungan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5423020101614",
                    "waktu_lapor": "01/02/2023 08:55:07",
                    "waktu_response": "01/02/2023 08:57:25",
                    "waktu_recovery": "01/02/2023 09:38:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 2470,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SHALAHUDDIN AL AYYUBI",
                    "alamat_pelapor": "PR TANJUNG PRIOK 2 KAV-B No.3A RT.0 RW.0",
                    "no_telp_pelapor": "6281249902985",
                    "keterangan_pelapor": "Sudah melaksanakan pembayaran Token via Mobile Banking BRI dan transaksi dinyatakan berhasil... namun saat input token di kWh meter beberapa kali dinyatakan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020101616",
                    "waktu_lapor": "01/02/2023 08:55:12",
                    "waktu_response": "01/02/2023 12:36:53",
                    "waktu_recovery": "01/02/2023 13:44:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 13301,
                    "durasi_recovery_time": 4034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ismail",
                    "alamat_pelapor": "JLN MEDAN BELAWAN KM, 6.5",
                    "no_telp_pelapor": "6281263656718",
                    "keterangan_pelapor": "kpd yth Bpk pimpinan PT PLN di tempat, pak saya ada mengajukan permohonan pemasangan baru listrik PLN, dan saya sudah membayar PB dan ujl nya, namun sampai saat ini belum ada realisasi dari pihak PLN setempat, jadi saya Mhn kpd Bpk pimpinan PT pln membantu saya agar listrik saya terpasang karena saya sangat butuhkan arus listrik tsb, dan ini data permohonan saya, nama   munawir qalbi, alamat jlnedan belawan  km 6.5 , daya 132000 , non registrasi pembayaran 1280111022075 , atas bantuan Bpk pimpinan PLN saya mengucapkan terimankasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020101618",
                    "waktu_lapor": "01/02/2023 08:55:24",
                    "waktu_response": "01/02/2023 09:25:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1783,
                    "durasi_recovery_time": 33946464,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUYONO",
                    "alamat_pelapor": "DN AENGMERAH BARAT No. RT.6 RW.14 AENGMERAH",
                    "no_telp_pelapor": "6281703513022",
                    "keterangan_pelapor": "MUTASI_K (G9923020188080:gagal token) - gagal masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020101619",
                    "waktu_lapor": "01/02/2023 08:55:26",
                    "waktu_response": "01/02/2023 11:09:11",
                    "waktu_recovery": "01/02/2023 12:53:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8025,
                    "durasi_recovery_time": 6258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ambaranhosman",
                    "alamat_pelapor": "seruni",
                    "no_telp_pelapor": "6287743319396",
                    "keterangan_pelapor": "kWh periksa Dan tidak dapat mask pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101621",
                    "waktu_lapor": "01/02/2023 08:55:37",
                    "waktu_response": "01/02/2023 09:34:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2326,
                    "durasi_recovery_time": 33945908,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Khusnul Arifin",
                    "alamat_pelapor": "JL SUNAN PRAPEN 2/ No.018 RT.3 RW.1 KEBOMAS",
                    "no_telp_pelapor": "6282234146494",
                    "keterangan_pelapor": "MUTASI_K (G9923020188556:penugasan regu) - Meter listrik bertulis EROR__02",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020101622",
                    "waktu_lapor": "01/02/2023 08:55:38",
                    "waktu_response": "01/02/2023 09:00:44",
                    "waktu_recovery": "01/02/2023 11:04:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 306,
                    "durasi_recovery_time": 7405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Rizky Ramadhan",
                    "alamat_pelapor": "XX BELITUNG No.0 RT. RW.",
                    "no_telp_pelapor": "6281345151518",
                    "keterangan_pelapor": "halo,\\nsaya ingin mengubah sambungan listrik dirumah saya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020101623",
                    "waktu_lapor": "01/02/2023 08:55:43",
                    "waktu_response": "01/02/2023 08:57:58",
                    "waktu_recovery": "01/02/2023 08:59:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Candra Stiawan",
                    "alamat_pelapor": "PR GAZA RESIDENCE KAV 51 No.",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101625",
                    "waktu_lapor": "01/02/2023 08:55:53",
                    "waktu_response": "01/02/2023 08:59:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 217,
                    "durasi_recovery_time": 33948001,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardy Toip",
                    "alamat_pelapor": "cantilan",
                    "no_telp_pelapor": "6281283830818",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020101626",
                    "waktu_lapor": "01/02/2023 08:55:57",
                    "waktu_response": "01/02/2023 11:10:05",
                    "waktu_recovery": "01/02/2023 12:51:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8048,
                    "durasi_recovery_time": 6106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZIZUL HAKIM",
                    "alamat_pelapor": "DN TENGONAK No. RARANG BAT",
                    "no_telp_pelapor": "6283131094006",
                    "keterangan_pelapor": "Token listrik gagal terus,padahal nomor token yang di pencet sudah sama dengan nomor token yang di beli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5323020100145",
                    "waktu_lapor": "01/02/2023 08:56:18",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675241778,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN",
                    "alamat_pelapor": "PR TAMAN PERSADA ASRI 2 BLOK 1 NO 23 KEL MARGASARI KEC BUAHBATU KOTA BANDUNG",
                    "no_telp_pelapor": "082320806048",
                    "keterangan_pelapor": "PELANGGAN NO METER : 32008257043 INGIN MENGAJUKAN PEMINDAHAN KABEL SR KARENA RENOVASI. MOHON DI BANTU DAN KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020101630",
                    "waktu_lapor": "01/02/2023 08:56:23",
                    "waktu_response": "01/02/2023 09:00:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 253,
                    "durasi_recovery_time": 33947935,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MARJO.S",
                    "alamat_pelapor": "DS JATIBOGOR No. RT.2 RW.5",
                    "no_telp_pelapor": "6281226709224",
                    "keterangan_pelapor": "MUTASI_K (G9923020188017:mcb off) - KWH meter ada yg korslet.\\nMCB of tidak mau on\\ninstalasi rumah normal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGAL TIMUR"
                },
                {
                    "no_laporan": "K5423020101632",
                    "waktu_lapor": "01/02/2023 08:56:30",
                    "waktu_response": "01/02/2023 08:58:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 33948058,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Slamet",
                    "alamat_pelapor": "JL KAPT PIERE TENDEAN No. 0 RT. 2 RW. 4 PUCANGSEWU",
                    "no_telp_pelapor": "6287733440800",
                    "keterangan_pelapor": "MUTASI_K (G9923020188009:mohon segera dibantu pengamanan) - Mohon segera dibantu pengamanan kwh meter karena renovasi rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PACITAN"
                },
                {
                    "no_laporan": "K5423020101633",
                    "waktu_lapor": "01/02/2023 08:56:32",
                    "waktu_response": "01/02/2023 09:15:44",
                    "waktu_recovery": "01/02/2023 09:51:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 2154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maman surahman",
                    "alamat_pelapor": "PR RUKO SENTRA BISNIS BLOK F No.21 MDN SATRIA",
                    "no_telp_pelapor": "62895353620717",
                    "keterangan_pelapor": "minta di bntu pak daya ya masi dya 3500 ya pak blom 6600 ya pak bisa di bantu setatus ya pak biyar bisa berubah pak ke 6600 pak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5123020100284",
                    "waktu_lapor": "01/02/2023 08:56:43",
                    "waktu_response": "01/02/2023 09:11:04",
                    "waktu_recovery": "01/02/2023 09:23:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 861,
                    "durasi_recovery_time": 756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VINCEN ",
                    "alamat_pelapor": "JL MANGGA BESAR RAYA NO.47 JA KEL MAPAR KEC TAMANSARI JAKBAR / ACUAN LOKASI DEKAT BEKAS APOTIK BUDI / KANTIN CINA",
                    "no_telp_pelapor": "081284985840",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123013100582 PELANGGAN KONFIRMASI MOHON PENGECEKAN KABEL-KABEL PLN YANG DI TIANG LSITRIK KARENA SEBELUMNYA TGL 26/01/2023 ADA PERCIKAN API DAN SUARA LEDAKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020101637",
                    "waktu_lapor": "01/02/2023 08:57:07",
                    "waktu_response": "01/02/2023 08:59:40",
                    "waktu_recovery": "01/02/2023 09:15:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 153,
                    "durasi_recovery_time": 968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYUDI ALAMSYAH",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "082225229152",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JAN/2023 = 16099, ST APP TGL 02/01/2023 = 15905. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKANAGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT K5423010202732",
                    "media": "Email",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101638",
                    "waktu_lapor": "01/02/2023 08:57:01",
                    "waktu_response": "01/02/2023 09:13:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 978,
                    "durasi_recovery_time": 33947172,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENY HARJITO",
                    "alamat_pelapor": "perum manisrenggo residence blok f kediri",
                    "no_telp_pelapor": "6287854437600",
                    "keterangan_pelapor": "MUTASI_K (G9923020188867:perlu cek petugas) - kWh meter setiap dinyalakan 1 menit kemudian mati , dan selalu berulang hal sprt itu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5423020101644",
                    "waktu_lapor": "01/02/2023 08:57:31",
                    "waktu_response": "01/02/2023 10:24:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5222,
                    "durasi_recovery_time": 33942898,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asmui",
                    "alamat_pelapor": "JL SWADAYA GG.TUNAS HARAPAN No.D27 RT.97 RW.8",
                    "no_telp_pelapor": "6281258873198",
                    "keterangan_pelapor": "MUTASI_K (G9923020188121:MCB Rusak) - MCB pada Kwh meter off",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020101645",
                    "waktu_lapor": "01/02/2023 08:58:11",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675241891,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "JIHAN ABADI MOBILINDO Sampit",
                    "alamat_pelapor": "Jl. Manggis II no 16F",
                    "no_telp_pelapor": "6285347935079",
                    "keterangan_pelapor": "meteran error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020101646",
                    "waktu_lapor": "01/02/2023 08:58:20",
                    "waktu_response": "01/02/2023 09:23:36",
                    "waktu_recovery": "01/02/2023 12:02:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1516,
                    "durasi_recovery_time": 9514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antonius Didik Heri prayitna",
                    "alamat_pelapor": "menulis sumbersari moyudan sleman yogyakarta",
                    "no_telp_pelapor": "62882005842237",
                    "keterangan_pelapor": "setelah di ganti meteran jadi boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020101647",
                    "waktu_lapor": "01/02/2023 08:58:24",
                    "waktu_response": "01/02/2023 09:02:51",
                    "waktu_recovery": "01/02/2023 10:17:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 4482,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Resti Rahayu",
                    "alamat_pelapor": "KP BOJONG DENGKENG No. RT.3 RW.6",
                    "no_telp_pelapor": "6281286518017",
                    "keterangan_pelapor": "setiap kali mengisi token listrik selalu gagal, dimohon untuk memberikan solusi agar masalah ini bisa segera teratasi. terima kasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANGGEUNG"
                },
                {
                    "no_laporan": "K5423020101648",
                    "waktu_lapor": "01/02/2023 08:58:32",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675241912,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "adi garonk",
                    "alamat_pelapor": "KK PERUM PESONA LEMBA No.8 RT.003 RW.15 CIPAGERAN",
                    "no_telp_pelapor": "6282233326234",
                    "keterangan_pelapor": "kwh tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020101651",
                    "waktu_lapor": "01/02/2023 08:58:46",
                    "waktu_response": "01/02/2023 09:04:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 33947706,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riska Julia Nanda",
                    "alamat_pelapor": "JL MELUR Ds.DEAH GLUM RT.0 RW.0",
                    "no_telp_pelapor": "6285222481059",
                    "keterangan_pelapor": "MUTASI_K (G9923020188025:app periksa) - tidak bisa melakukan pengisian token keluar periksa dilayar meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020101655",
                    "waktu_lapor": "01/02/2023 08:58:51",
                    "waktu_response": "01/02/2023 08:59:44",
                    "waktu_recovery": "01/02/2023 09:00:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imron Rosyidi",
                    "alamat_pelapor": "rt 05 rw 02 dusun krajan brani wetan maron probolinggo jawa timur",
                    "no_telp_pelapor": "6285333276196",
                    "keterangan_pelapor": "tidak bisa beli token padhal masih tanggal 1",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101656",
                    "waktu_lapor": "01/02/2023 08:58:56",
                    "waktu_response": "01/02/2023 09:33:55",
                    "waktu_recovery": "01/02/2023 10:22:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2099,
                    "durasi_recovery_time": 2909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tommy Setyo Aprilianto",
                    "alamat_pelapor": "JL DS PEKAYON BL D/B2 No.43",
                    "no_telp_pelapor": "628118137766",
                    "keterangan_pelapor": "sudah selama 2 bulan terakhir tagihan listrik tiba-tiba membengkak. mhn dicek kWh meter nya khawatir ada kebocoran instalasi listrik.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020100379",
                    "waktu_lapor": "01/02/2023 09:00:12",
                    "waktu_response": "01/02/2023 09:33:06",
                    "waktu_recovery": "01/02/2023 09:45:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1974,
                    "durasi_recovery_time": 728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AIKARTININGSIH ",
                    "alamat_pelapor": "JL CIMERANG NO 115 KP CIPARANG, DESA CIPATAT RT-3 / RW-7 KEC CIPATAT KAB BANDUNG BARAT // DEKAT DENGAN MASJID AL FALAH ",
                    "no_telp_pelapor": "6285721624006",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN PTL MENYALA  SISA TOKEN 70 KWH TIDAK ADA PERUBAHAN NO METER DAN BLOCKING TOKEN. PELANGGAN MENGHUBUNGI KEMBALI, MOHON DITINDAKLANJUTI (CC.55.ASTARI)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RAJAMANDALA"
                },
                {
                    "no_laporan": "K5323020100149",
                    "waktu_lapor": "01/02/2023 09:00:12",
                    "waktu_response": "01/02/2023 12:24:17",
                    "waktu_recovery": "01/02/2023 15:59:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12245,
                    "durasi_recovery_time": 12917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFIAN",
                    "alamat_pelapor": "JL PASAR MINGGU RT -/-  NO 0 DESA DUANO, KEC SUWAWA TENGAH, KAB. BONE BOLANGO, GORONTALO. SETEMPAT TOKO GALLERY NAILA ",
                    "no_telp_pelapor": "02517502951",
                    "keterangan_pelapor": "TGL 13/01/23 PEMABAYARAN PROSES PB ( B1T/2200VA) DENGAN NO AGENDA DAN NO REG 3165012101785. BP DAN UJL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT NO LAPOR K5423012502265. STATUS SELESAI. BELUM ADA PENANGANAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELAGA"
                },
                {
                    "no_laporan": "K5423020101664",
                    "waktu_lapor": "01/02/2023 09:00:15",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675242015,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ratih",
                    "alamat_pelapor": "KP SETU No. RT.4 RW.1 BINTARA JA",
                    "no_telp_pelapor": "628871802651",
                    "keterangan_pelapor": "maaf admin saya mau tanya , kenapa ya kok saya masukin kode token 20digit gagal terus dari semalam sedangkan angka yang saya masukan itu benar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101665",
                    "waktu_lapor": "01/02/2023 09:00:31",
                    "waktu_response": "01/02/2023 09:01:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 33947905,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WULAN ",
                    "alamat_pelapor": "JL GANG ADIL RT 15 RW 4 NO 201 KEL SETU KEC SETU TANGSEL. ARH PESON VILLA MAS SERPONG",
                    "no_telp_pelapor": "089603504282",
                    "keterangan_pelapor": "MUTASI_K (G9923020188024:Pelanggan masuk kategori gangguan) - MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR DESEMBER 2022 DILAKUKAN PEMASANGAN TIANG LISTRIK OLEH VENDOR PT PLN DI LAHAN MILIK PELANGGAN. PELANGGAN BERKEBERATAN ATAS PERIHAL TSB DAN MENGINGINKAN AGAR TIANG TSB DICABUT DAN DIPINDAHKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101667",
                    "waktu_lapor": "01/02/2023 09:00:35",
                    "waktu_response": "01/02/2023 09:15:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 913,
                    "durasi_recovery_time": 33947023,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINDA / Winda Dwi Listyarini",
                    "alamat_pelapor": "LINK KEDUNG BAYA RT 2 RW 4 KEC CIBEBER KEL KALITIMBANG CILEGON BANTEN ",
                    "no_telp_pelapor": "087889870979 ",
                    "keterangan_pelapor": "MUTASI_K (G9923020188043:kwh rusak) - MOHON BANTUAN DAN PENYELESAIAN. SESUAI INFO PELANGGAN, MCB PADA KWH METER DAN MCB DI DALAM KONDISI ON. LISTRIK MENYALA. NAMUN TGL 01/02/2023 MALAM HARI  SETELAH ADA PETIR TIBA-TIBA LISTRIK PADAM. DILAKUKAN PENGECEKAN TERNYATA MCB DALEM OFF  SUDAH DI NYALAKAN DAN LAMPU NYALA NAMUN KONDISI KWH ATAU METERAN MATI LAMPU INDIKATOR NYA MATI DAN PIRINGAN METERANNYA TIDAK BERPUTAR. YBS MENGINGINKAN DILAKUKAN PENGECEKAN. ",
                    "media": "Facebook",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020101669",
                    "waktu_lapor": "01/02/2023 09:00:46",
                    "waktu_response": "01/02/2023 09:47:05",
                    "waktu_recovery": "01/02/2023 10:50:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2779,
                    "durasi_recovery_time": 3785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HERTATI",
                    "alamat_pelapor": "DS KAMNELO NO.LUHU KEC.PIRU KAB PULAU MULA BELAKANG",
                    "no_telp_pelapor": "081315661246",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR 15 HARI LALU PETUGAS DATANG KE LOKASI UNTUK MELAKUKAN PEMUTUSAN SEMENTARA DI LOKASI YBS, TERKAIT TUNGGAKAN. SESUAI INFO PELANGGAN YBS TELAH DATANG KE UNIT TERKAIT PEMBAYARAN TUNGGAKAN TSBT NAMUN YBS DIINFORMASIKAN NO REG DAN DISARANKAN DI BAYAR KE MINIMARKET, NAMUN NO REG TIDAK TEMUKAN. BEDASARKAN DATA PADA AP2T ID PEL SAAT INI SUDAH MENJADI LAYANAN PRABAYAR DAN PEMBAYARAN REKENING HANYA SAMPAI MEI 2022, NAMUN DI PERSIL PELANGGAN MASIH TERPASANG APP PASCABAYAR",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HITU"
                },
                {
                    "no_laporan": "K5423020101674",
                    "waktu_lapor": "01/02/2023 09:01:09",
                    "waktu_response": "01/02/2023 09:11:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 606,
                    "durasi_recovery_time": 33947296,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ikhwanul Kirom",
                    "alamat_pelapor": "GG WONOYOSO 02 RT.16 RW.4 NUR ESA",
                    "no_telp_pelapor": "6285600022321",
                    "keterangan_pelapor": "MUTASI_K (G9923020188032:GANGGUAN) - Ga bisa masukin token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K5423020101680",
                    "waktu_lapor": "01/02/2023 09:01:53",
                    "waktu_response": "01/02/2023 09:33:22",
                    "waktu_recovery": "01/02/2023 15:49:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1889,
                    "durasi_recovery_time": 22568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad ruland marua dunggio",
                    "alamat_pelapor": "JL PASAR TANAH MERAH No.5B RT.4 RW.13 PENGASINAN",
                    "no_telp_pelapor": "6289513635209",
                    "keterangan_pelapor": "no tlpn sya berubah 095692830787",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101683",
                    "waktu_lapor": "01/02/2023 09:01:57",
                    "waktu_response": "01/02/2023 09:41:07",
                    "waktu_recovery": "01/02/2023 10:32:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2350,
                    "durasi_recovery_time": 3106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jihan Apriana",
                    "alamat_pelapor": "KP MALANG NENGAH No.0 RT.0 RW.0 MEDONG",
                    "no_telp_pelapor": "6285773747200",
                    "keterangan_pelapor": "tidak bisa beli token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDEGLANG"
                },
                {
                    "no_laporan": "K5423020101684",
                    "waktu_lapor": "01/02/2023 09:02:04",
                    "waktu_response": "01/02/2023 09:31:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1795,
                    "durasi_recovery_time": 33946052,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Amir Ahmad",
                    "alamat_pelapor": "JL IR SUTAMI BLOK TB No.22 RT.0 RW.0 TALLO",
                    "no_telp_pelapor": "6281355251764",
                    "keterangan_pelapor": "MUTASI_K (G9923020188060:gangguan teknis) - kwh meter mati lampu juga padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101685",
                    "waktu_lapor": "01/02/2023 09:02:37",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675242157,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sunarji",
                    "alamat_pelapor": "Jl. Cokroatmojo Gg. X No.3",
                    "no_telp_pelapor": "6282338516803",
                    "keterangan_pelapor": "tidak bisa masulkan token pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5123020100298",
                    "waktu_lapor": "01/02/2023 09:02:49",
                    "waktu_response": "01/02/2023 09:05:35",
                    "waktu_recovery": "01/02/2023 13:28:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 166,
                    "durasi_recovery_time": 15753,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL.SIWALAN NO0 DN TONDOMULYO RT-3 / RW-1 KEL GADUNGAN KEC PUNCU KAB KEDIRI. DEKAT PEREMPATAN",
                    "no_telp_pelapor": "085736767409",
                    "keterangan_pelapor": "NM 14009676199 KESULITAN PEMBELIAN TOKEN DI SHOPEE DENGAN KETERANGAN NM TIDAK TERDAFTAR DAN KETERANGAN KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 626,16 KWH.BELUM ADA GANTI KWH METER. PELANGGAN JUGA INGIN DILAKUKAN PENGGANTIAN KWH METER KARENA KEMARIN MENOLAK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020101686",
                    "waktu_lapor": "01/02/2023 09:02:47",
                    "waktu_response": "01/02/2023 09:11:40",
                    "waktu_recovery": "01/02/2023 09:40:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 533,
                    "durasi_recovery_time": 1713,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUCHAMAD FATHONY",
                    "alamat_pelapor": "JL MANUKAN REJO 10 BLOK 4E No.16 RT.3 RW.6 MANUKAN",
                    "no_telp_pelapor": "62818300358",
                    "keterangan_pelapor": "no idpel ganti?dulu 86001378081 sekarang berubah sudah saya belikan token gak bisa di input, gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020101687",
                    "waktu_lapor": "01/02/2023 09:02:59",
                    "waktu_response": "01/02/2023 09:04:50",
                    "waktu_recovery": "01/02/2023 09:05:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sueb",
                    "alamat_pelapor": "DN RANGKANG No. RT.4 RW.2",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101690",
                    "waktu_lapor": "01/02/2023 09:03:18",
                    "waktu_response": "01/02/2023 09:08:27",
                    "waktu_recovery": "01/02/2023 13:15:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 14813,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bagus Harry Sudarmono",
                    "alamat_pelapor": "JL JL PERMATA MIRAH NO1A",
                    "no_telp_pelapor": "6281219703163",
                    "keterangan_pelapor": "ingin tambah daya dari 16.500va menjadi 23.000va",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100156",
                    "waktu_lapor": "01/02/2023 09:04:18",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675242258,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAHARUDIN ",
                    "alamat_pelapor": "JL RENGAS DENGKLOK 8 NO 10 RT 2 RW 6 KEL  ANTAPANI KIDUL KEC ANTAPANI KOTA BANDUNG ",
                    "no_telp_pelapor": "081220203563",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN. PERMOHONAN GESER TIANG LISTRIK KARENA RENOVASI BANGUNAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5323011300242 STATUS SELESAI BELUM ADA TINDAKLANJUT. PELANGGAN TIDAK KONFIRMASI DALAM 1X6 JAM, PELANGGAN MEMINTA SECEPATNYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5323020100157",
                    "waktu_lapor": "01/02/2023 09:04:24",
                    "waktu_response": "01/02/2023 09:24:57",
                    "waktu_recovery": "01/02/2023 09:43:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1233,
                    "durasi_recovery_time": 1120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU INA",
                    "alamat_pelapor": "JL.KH ABDUL AJIS DS.KEPUH ANYAR RT/RW 2/3 NO.50 KEC.MOJOANYAR KAB.MOJOKERTO",
                    "no_telp_pelapor": "08970349330",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN TAGLIS JAN 23 BESERTA BK SUDAH DILUNASI VIA BANK BTN. PTL INGIN DISAMBUNG KEMBALI KARENA DI LOKASI APP METER SUDAH DIBONGKAR RAMPUNG OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020101697",
                    "waktu_lapor": "01/02/2023 09:04:28",
                    "waktu_response": "01/02/2023 09:07:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 33947506,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETUT CANDRIWATI",
                    "alamat_pelapor": "PR DELLA GRAHA NO.4, BR GEDE, KEL ABIANBASE, KEC MENGWI, KAB BADUNG, BALI. ACUAN LOKASI : DEPAN PURA DALEM / LAPANGAN UMUM ABIANBASE",
                    "no_telp_pelapor": "08124634287",
                    "keterangan_pelapor": "MUTASI_K (G9923020188027:mohon dibantu cek petugas yantek) - MOHON PERIKSA APP PRABAYAR KARENA DIRAGUKAN KONDISI BEROPERASINYA. KWH DIRASAKAN CEPAT HABIS SEJAK 01/02/2023. SISA 6.56 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020101698",
                    "waktu_lapor": "01/02/2023 09:04:22",
                    "waktu_response": "01/02/2023 10:36:25",
                    "waktu_recovery": "01/02/2023 14:25:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5523,
                    "durasi_recovery_time": 13762,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MASLIHA",
                    "alamat_pelapor": "Perumahan Cahaya Darussalam 3",
                    "no_telp_pelapor": "6281279345312",
                    "keterangan_pelapor": "kwh meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5523020100202",
                    "waktu_lapor": "01/02/2023 09:05:14",
                    "waktu_response": "01/02/2023 09:06:13",
                    "waktu_recovery": "01/02/2023 09:46:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 2426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PURNAMA",
                    "alamat_pelapor": "PR CLUSTER PERSADA CURUG BLOK C NO 02 RT 02 RW 14 JL. DIKAPENDA KEL SUKABAKTI KEC CURUG KAB TANGGERANG ",
                    "no_telp_pelapor": "081381632126",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 18.70 KWH \\nNO TOKEN : 56721727525361646441\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101704",
                    "waktu_lapor": "01/02/2023 09:05:06",
                    "waktu_response": "01/02/2023 12:55:48",
                    "waktu_recovery": "01/02/2023 13:01:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 13842,
                    "durasi_recovery_time": 344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU OLIVIA ",
                    "alamat_pelapor": "JL LINTAS SUMATERA NO 0 RT --/-- KEL  BANJAR AGUNG KEC DWI WARGA TUNGGAL JAYA  KAB. TULANG BAWANG, LAMPUNG// DEPAN INDOMARET",
                    "no_telp_pelapor": "082279960422",
                    "keterangan_pelapor": "TGL 18/01/23  PEMBAYARAN BP PROSES PB DAYA  B1T/  1300 VA  DGN NO REG 1733012258337 HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI INFO PELANGGAN SUDAH MEMILIKI SLO. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO :  K5423012801446 DAN K5423012803269 , SESUAI INFORMASI PELANGGAN, BELUM DITINDAKLANJUTI & LISTRIK DI LOKASI MASIH PADAM. PELANGGAN MENGINGINKAN KONFIRMASI DARI APL SETEMPAT TERKAIT KEPASTIAN PROSES TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGGALA"
                },
                {
                    "no_laporan": "K5323020100160",
                    "waktu_lapor": "01/02/2023 09:05:08",
                    "waktu_response": "01/02/2023 10:03:31",
                    "waktu_recovery": "01/02/2023 10:10:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3503,
                    "durasi_recovery_time": 425,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000257868",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JL  - PR GRIYA WINAYA BLOK A5 NO 18 KEL PASIR WANGI KEC UJUNGBERUNG KOTA BANDUNG",
                    "no_telp_pelapor": "081212866900",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN TAGIHAN MELONJAK DAN  HANYA DIKENAKAN REKMIN SAJA KARENA SEBELUMNYA PAGAR TERKUNCI . STAND METER DALAM DATA TGL 29/1/2022 DAN   01/02/2023 18198. PELANGGAN INGIN SEGERA DIKONFIRMASI MENGENAI HAL TSB KARENA MENURUT PELANGAN BUKAN MERUPAKAN KESALAHAN DARI PELANGGAN DAN INGIN ADA KEBIJAKAN PEMBAYARAN . PELANGGAN KEBERATAN UNTUK MELAKUKAN PEMBAYARAN DENGAN LONJAKAN TSB  .   INGIN SEGERA DITINDAKLANJUTI SEBELUM MELAPORKAN KE MEDIA . MOHON DIBANTU \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020101707",
                    "waktu_lapor": "01/02/2023 09:05:14",
                    "waktu_response": "01/02/2023 10:15:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4199,
                    "durasi_recovery_time": 33943458,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "farid",
                    "alamat_pelapor": "tambak rejo wetan",
                    "no_telp_pelapor": "6287777515618",
                    "keterangan_pelapor": "MUTASI_K (G9923020188112:token reject) - masukan token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5423020101709",
                    "waktu_lapor": "01/02/2023 09:05:41",
                    "waktu_response": "01/02/2023 09:37:25",
                    "waktu_recovery": "01/02/2023 10:08:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1904,
                    "durasi_recovery_time": 1891,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WIWOHO",
                    "alamat_pelapor": "DK KRICAK KR GENENG No.0 RT. 1 RW. 6 KARANGGNG",
                    "no_telp_pelapor": "6281259617091",
                    "keterangan_pelapor": "kabel banyak yg lecet diatas genteng ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5523020100203",
                    "waktu_lapor": "01/02/2023 09:05:42",
                    "waktu_response": "01/02/2023 09:12:04",
                    "waktu_recovery": "01/02/2023 09:27:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 951,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "910211149088",
                    "nama_pelapor": "IBU FANI/BP DIMAS",
                    "alamat_pelapor": "JL DOUBLE SIX  NO-BR- KEL SEMINYAK KEC KUTA KAB BADAN LOKASI: TOWER SIRINE TSUNAMI ",
                    "no_telp_pelapor": "0361480200",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN BERHENTI BERLANGGANAN (P1/5500VA), NOMER KTP : 3515132611820002, ALASAN : KARENA SUDAH SELESAI PENGGUNAANNYA DI LOKASI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101711",
                    "waktu_lapor": "01/02/2023 09:06:08",
                    "waktu_response": "01/02/2023 09:07:40",
                    "waktu_recovery": "01/02/2023 09:44:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 2219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KASWIN ",
                    "alamat_pelapor": "KOMPLEK TEGAL RT 001 RW 002 NO 26 BLOK - JL - KEL GEBANG RAYA KEC PRIUK KOTA TANGERANG ACUAN PEMANCINGAN ",
                    "no_telp_pelapor": "081219654544",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN GESER SR TERKAIT RENOVASI BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101714",
                    "waktu_lapor": "01/02/2023 09:06:28",
                    "waktu_response": "01/02/2023 09:29:56",
                    "waktu_recovery": "01/02/2023 10:28:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1408,
                    "durasi_recovery_time": 3523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rano rifael",
                    "alamat_pelapor": "uwuran 1 lingkungan 2",
                    "no_telp_pelapor": "6285240054378",
                    "keterangan_pelapor": "tidak bisa isi pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5123020100308",
                    "waktu_lapor": "01/02/2023 09:06:32",
                    "waktu_response": "01/02/2023 09:09:45",
                    "waktu_recovery": "01/02/2023 09:36:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 1625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000001492327",
                    "nama_pelapor": "BU TANTO",
                    "alamat_pelapor": "KK VILA MAS INDAH BLOK C9 NO 16 JL SUNGA ROKAN RT 3 RW 15 KEL HARAPAN BARU KEC BEKASI UTARA KOTA BEKASI/ DEKAT TK ARDIKA JAYA",
                    "no_telp_pelapor": "085217168624",
                    "keterangan_pelapor": "PELANGGAN INGIN MELAKUKAN PEMBAYARAN TAGIHAN REKENING BULAN JANUARI KARENA PELANGGAN MERASATIDAK  MEMBAYAR DI BULAN TERSEBUT MOHON BANTU KONFIRMASI KE PELANGGAN.\\nTANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 BESERTA BK TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI. PELANGGAN KONFIRMASI BELUM MELAKUKAN PEMBAYARAN TAGIHAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS, JADI PADA WAKTU MEMBAYAR TAGIHAN YANG KELUAR HANYA TAGIHAN BULAN FEBRUARI.\\nID PEL 537314317161",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020101715",
                    "waktu_lapor": "01/02/2023 09:06:43",
                    "waktu_response": "01/02/2023 09:23:53",
                    "waktu_recovery": "01/02/2023 09:29:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1030,
                    "durasi_recovery_time": 337,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elmoris Telaumbanua",
                    "alamat_pelapor": "fadoro",
                    "no_telp_pelapor": "6282235822033",
                    "keterangan_pelapor": "padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5423020101716",
                    "waktu_lapor": "01/02/2023 09:06:52",
                    "waktu_response": "01/02/2023 09:29:08",
                    "waktu_recovery": "01/02/2023 13:54:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 15897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARYONO",
                    "alamat_pelapor": "JL KEBON JAYA No.14 RT.4 RW.6 KEBONAGUNG",
                    "no_telp_pelapor": "6285236446879",
                    "keterangan_pelapor": "kwh meter buram tolong segera diganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020101717",
                    "waktu_lapor": "01/02/2023 09:06:54",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675242414,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "luki aristanto",
                    "alamat_pelapor": "GG KWARON I KEL BANGETAYU KULON No.0 RT.13 RW.2 GENUK",
                    "no_telp_pelapor": "6285727561129",
                    "keterangan_pelapor": "kak, saya mau pengajuan penggantian mcb, karena mcb saya tiap hbs listrik mati, begitu nyala mcb langsung anjlok. pdhl posisi daya listrik saya 1300.ini terjadi sdh lbh dari 5bln.mohon bantuannya kak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020101718",
                    "waktu_lapor": "01/02/2023 09:06:54",
                    "waktu_response": "01/02/2023 09:19:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 732,
                    "durasi_recovery_time": 33946825,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "DN SUMURLECEN RT-38 / RW-15 NO - DESA KEDAWANG KEC NGULING KAB PASURUAN JATIM DEKAT TPI",
                    "no_telp_pelapor": "6285755754669",
                    "keterangan_pelapor": "MUTASI_K (G9923020188049:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 21.87 DENGAN NO TOKEN 0808 9817 2619 7026 4651",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020101719",
                    "waktu_lapor": "01/02/2023 09:06:56",
                    "waktu_response": "01/02/2023 09:08:56",
                    "waktu_recovery": "01/02/2023 10:10:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 3703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikbal",
                    "alamat_pelapor": "KP CICAYUR 2 RT 01 03 No.",
                    "no_telp_pelapor": "6282123337983",
                    "keterangan_pelapor": "kwh meter tidak bisa beli pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101721",
                    "waktu_lapor": "01/02/2023 09:07:09",
                    "waktu_response": "01/02/2023 11:17:49",
                    "waktu_recovery": "01/02/2023 11:38:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7840,
                    "durasi_recovery_time": 1236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA",
                    "alamat_pelapor": "DN GUGUAK TINGGI No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282174525191",
                    "keterangan_pelapor": "token saya kenapa tidak bisa dimasukkan?.\\nsudah dimasukkan 3x tapi GAGAL?.\\nToken 500ribu dibayarkan via bni mobile banking nomor reff 0999171BNI0102230815076263323021. \\nBagaimana solusinya ini?.\\nterimakasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTO TUO"
                },
                {
                    "no_laporan": "K5423020101722",
                    "waktu_lapor": "01/02/2023 09:07:13",
                    "waktu_response": "01/02/2023 09:20:23",
                    "waktu_recovery": "01/02/2023 09:26:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 790,
                    "durasi_recovery_time": 353,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alno Grahana",
                    "alamat_pelapor": "Trans Buru Mako-Modaumohe",
                    "no_telp_pelapor": "6281341078330",
                    "keterangan_pelapor": "Permohonan pindah tarif R1MT 900V ke B1 900V",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAKO"
                },
                {
                    "no_laporan": "K5423020101723",
                    "waktu_lapor": "01/02/2023 09:07:15",
                    "waktu_response": "01/02/2023 09:12:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 33947234,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "riski",
                    "alamat_pelapor": "DS TIBANG No.",
                    "no_telp_pelapor": "6282320907278",
                    "keterangan_pelapor": "MUTASI_K (G9923020188034:teknik) - ketika gunakan listrik langsung padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020101725",
                    "waktu_lapor": "01/02/2023 09:07:21",
                    "waktu_response": "01/02/2023 09:09:38",
                    "waktu_recovery": "01/02/2023 09:11:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TONY SETIAWAN",
                    "alamat_pelapor": "DN KLUANGAN TLOGOARGO TIRIS No.- RT.12 RW.5",
                    "no_telp_pelapor": "6285746801528",
                    "keterangan_pelapor": "beli token gagal mohon batuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101727",
                    "waktu_lapor": "01/02/2023 09:07:39",
                    "waktu_response": "01/02/2023 10:40:28",
                    "waktu_recovery": "01/02/2023 14:24:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5569,
                    "durasi_recovery_time": 13413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAISAL",
                    "alamat_pelapor": "DN DESA TOMPIRA,DIDEPAN WARUNG MAKAN TOMPIR, TOMPIRA, PETASIA TIMUR, KAB. MOROWALI UTARA, SULAWESI TENGAH",
                    "no_telp_pelapor": "082215878534 ",
                    "keterangan_pelapor": "LAPORAN BERULANG TERKAIT K5423012702422 PERMASALAHAN SEBELUMNYA TGL 10/1/2023 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN NOMOR AGENDA 312909912301108072. TGL 10/1/2023  BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN DI HUBUNGI PETUGAS TGL 10/1/2023 PERIHAL MASIH MENUNGGU KETERSEDIAAN KABEL DAN PELANGGAN TETAP INGIN DIAJUKAN PASANG BARUNYA. HINGGA SAAT INI BELUM ADA TINDAKLANJUT.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KOLONEDALE"
                },
                {
                    "no_laporan": "K5423020101728",
                    "waktu_lapor": "01/02/2023 09:07:35",
                    "waktu_response": "01/02/2023 09:19:25",
                    "waktu_recovery": "01/02/2023 10:35:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 710,
                    "durasi_recovery_time": 4561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Corleone Pramudya",
                    "alamat_pelapor": "PR DUREN JAYA A No.0 RT.000 RW.00 DRN JAYA",
                    "no_telp_pelapor": "6285286269196",
                    "keterangan_pelapor": "pak/bu, ko tagihan saya bulan ini kurang dari 20rb ya, mohon info, terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020101731",
                    "waktu_lapor": "01/02/2023 09:07:54",
                    "waktu_response": "01/02/2023 09:34:18",
                    "waktu_recovery": "01/02/2023 10:04:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 1838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KARTIKASARI",
                    "alamat_pelapor": "KP CIJAGRA No. RT.14 RW.5 CIROYOM",
                    "no_telp_pelapor": "6281902276507",
                    "keterangan_pelapor": "isi token gagal kenapa ya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020101733",
                    "waktu_lapor": "01/02/2023 09:08:04",
                    "waktu_response": "01/02/2023 09:10:54",
                    "waktu_recovery": "01/02/2023 09:43:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 1978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SINAGA",
                    "alamat_pelapor": "PR RAJEG ASRI BLOK F 1 NO 27 RT 16 / RW 2 KEL RAJEG KEC RAJEG KAB TANGERANG BANTEN / DEKAT POS RW 2 ",
                    "no_telp_pelapor": "085218122226",
                    "keterangan_pelapor": "TGL 25/11/22 DATANG KE APL SETEMPAT MEGAJUKAN PROSES PB KEMBALI (R1/1300 VA) MELALUI APL SETEMPAT. PERSAYARATAN (SERTIFIKAT, PBB, KTP DAN ID PEL TETANGGA) TELAH DIBERIKAN KE APL SETEMPAT. TGL 25/11/22 TELAH DILAKUKAN PELUNASAN BIAYA PENYAMBUNGA KEMBALI TANPA NO REG HANYA DIBERIKAN KWITANSI SEBESAR RP 1.700.000,- TELAH DILAKUKAN PELUNASAN  MELALUI APL SETEMPAT. SEKITAR PERTENGAAN  DES 22 DISARANKAN UNTUK BERKOORDINASI KEPADA (BP KUSNADI 081285166180) NAMUN NO TELP TSB TIDAK DAPAT DIHUBUNGI. HINGGA SAAT INI BELUM ADA TINDAK LANJUT. TGL 19/01/23 PELANGGAN SUDAH DIHUBUNGI OLEH PETUGAS VIA WA (08111221776), DIINFORMASIKAN BAHWA UANG PROSES PB TSB AKAN DIKEMBALIKAN DIKARENAKAN YBS MASIH TERDAFTAR PADA ID PEL LAMA (546501094497), DAN SUDAH MENGIRIMKAN FOTO BUKTI KEHILANGAN DARI KEPOLISIAN DAN BUKU REKENING VIA WA, TGL 21/01/23 SUDAH DIKONFIRMASI PETUGAS UNIT DIINFORMASIKAN UNTUK MENUNGGU DAN YBS MERASA KECEWA ATAS PELAYANAN UNIT TERKAIT KARENA HINGGA SAAT INI BELUM ADA PENGEMBALIAN DANA DAN TINDAK LANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101734",
                    "waktu_lapor": "01/02/2023 09:08:09",
                    "waktu_response": "01/02/2023 09:11:36",
                    "waktu_recovery": "01/02/2023 09:38:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 1587,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL VETERAN KP KEBON KELAPA  RT-5 / RW-4 NO -  KEL -  KEC PS KEMIS KAB TANGERANG \\nSETEMPAT NASI PECEL IBU TINI ",
                    "no_telp_pelapor": "081282972892",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, SESUAI INFO PELANGGAN PETUGAS DATANG 29/12/22 UNTUK MELAKUKAN PENGECEKAN APP YANG TIDAK BERFUNGSI (KWH TIDAK BERKURANG), YBS DI UNDANG KE UNIT SETEMPAT, DAN PETUGAS AKAN MELAKUKAN PENGGANTIAN APP, NAMUN SAAT INI MASIH BELUM ADA REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101736",
                    "waktu_lapor": "01/02/2023 09:08:22",
                    "waktu_response": "01/02/2023 09:09:09",
                    "waktu_recovery": "01/02/2023 10:04:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 3325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL MAWAR MERAH 1 GG 7 NO.255 RT 6/8 KEL MALAKA JAYA KEC DUREN SAWIT JAKTIM",
                    "no_telp_pelapor": "082213259137",
                    "keterangan_pelapor": "PELANGGAN DENGAN ID METER 14007088850 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PTL TIDAK PADAM. PELANGGAN TIDAK MENGETAHUI SISA KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101737",
                    "waktu_lapor": "01/02/2023 09:08:19",
                    "waktu_response": "01/02/2023 09:12:17",
                    "waktu_recovery": "01/02/2023 11:05:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 6792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yonatan",
                    "alamat_pelapor": "JL JL. RAYA CISEENG KP. RAWA RT 01/04 KEC. No.",
                    "no_telp_pelapor": "6287777788364",
                    "keterangan_pelapor": "kwh meter tidak bisa beli token ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101738",
                    "waktu_lapor": "01/02/2023 09:08:19",
                    "waktu_response": "01/02/2023 09:12:33",
                    "waktu_recovery": "01/02/2023 10:24:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 254,
                    "durasi_recovery_time": 4335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hapri Andi",
                    "alamat_pelapor": "KP BLOK ASEM No. RT.1 RW.3 MEKARMUKTI",
                    "no_telp_pelapor": "6281398072408",
                    "keterangan_pelapor": "kwh meter ini tidak bisa melakukan pengisian pulsa token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020101739",
                    "waktu_lapor": "01/02/2023 09:08:20",
                    "waktu_response": "01/02/2023 09:11:41",
                    "waktu_recovery": "01/02/2023 09:26:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "onya",
                    "alamat_pelapor": "DS TAKOME No.0 0",
                    "no_telp_pelapor": "6281342807247",
                    "keterangan_pelapor": "meter gangguan dari kemarin sore...lampu mati dari kemarin sore",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020101742",
                    "waktu_lapor": "01/02/2023 09:08:37",
                    "waktu_response": "01/02/2023 09:11:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 33947298,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Linawati septiani",
                    "alamat_pelapor": "JL JL H MUSLIM RT07/07 PD LABU",
                    "no_telp_pelapor": "6287873602837",
                    "keterangan_pelapor": "MUTASI_K (G9923020188055:periksa) - Terdapat tulisan Priksa di layar kwh meter. tidak bisa input token. mohon bantuan penanganan\\npelapor : Hera",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101744",
                    "waktu_lapor": "01/02/2023 09:08:39",
                    "waktu_response": "01/02/2023 09:37:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1737,
                    "durasi_recovery_time": 33945715,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arie Budi Santosa",
                    "alamat_pelapor": "DN SEMPON RT.1 RW.3 SRIWUNGU",
                    "no_telp_pelapor": "6285647164428",
                    "keterangan_pelapor": "MUTASI_K (G9923020188076:mohon cek tegangan sekitar) - daya listrik di sekitran dusun sempon menurun. mohon untuk penambahan tiang listrik yang pernah diajukan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMANGGUNG"
                },
                {
                    "no_laporan": "K5323020100161",
                    "waktu_lapor": "01/02/2023 09:08:54",
                    "waktu_response": "01/02/2023 09:11:28",
                    "waktu_recovery": "01/02/2023 09:28:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 154,
                    "durasi_recovery_time": 1015,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000004508323",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL.DR SETIABUDI NO.174 RT4 RW 5 KEL. HEGARMANAH KEC. CIDADAP KOTA BANDUNG",
                    "no_telp_pelapor": "0222035493",
                    "keterangan_pelapor": "TGL 03/01/2023  PENANGANAN GANGGUAN APP PASKABAYAR RUSAK OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG.  MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5323020100162",
                    "waktu_lapor": "01/02/2023 09:08:53",
                    "waktu_response": "01/02/2023 09:18:05",
                    "waktu_recovery": "01/02/2023 10:14:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 552,
                    "durasi_recovery_time": 3388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CLARA",
                    "alamat_pelapor": "JL FLAMBOYAN/JL GITO GATI NO.88 RT-3 RW-11 KEL TAMBAK REJO KEC NGAGLIK KAB SLEMAN  ",
                    "no_telp_pelapor": "087821210688",
                    "keterangan_pelapor": "PELANGGAN MERASA PEMAKAIAN STROOM BOROS,SEDANGKAN PEMAKIAN LISTRIK NORMAL.PELANGGAN MEMINTA DILAKUKAN PENGECEKAN KELOKASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020101746",
                    "waktu_lapor": "01/02/2023 09:08:56",
                    "waktu_response": "01/02/2023 09:16:07",
                    "waktu_recovery": "01/02/2023 09:19:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 431,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eviana ratnasari",
                    "alamat_pelapor": "jl. dahlia 10 blok i10 no.2 rt.001 rw.19 kirana cibitung",
                    "no_telp_pelapor": "6289638864592",
                    "keterangan_pelapor": "tagihan melebihi stand meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101749",
                    "waktu_lapor": "01/02/2023 09:09:13",
                    "waktu_response": "01/02/2023 09:12:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 33947212,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M Rahmadani",
                    "alamat_pelapor": "Asrama mahasiswa Aceh tamiang",
                    "no_telp_pelapor": "6285321125045",
                    "keterangan_pelapor": "MUTASI_K (G9923020188035:gangguan teknik, token gagal) - kWh meter tertulis gagal dan terlebih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020101751",
                    "waktu_lapor": "01/02/2023 09:09:19",
                    "waktu_response": "01/02/2023 09:09:48",
                    "waktu_recovery": "01/02/2023 09:12:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PERMATA AYU III NO.10 No.",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101753",
                    "waktu_lapor": "01/02/2023 09:09:36",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675242576,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sendi Sukmajaya",
                    "alamat_pelapor": "tiparkidul rt01rw02",
                    "no_telp_pelapor": "6285799270177",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AJIBARANG"
                },
                {
                    "no_laporan": "K5423020101754",
                    "waktu_lapor": "01/02/2023 09:09:43",
                    "waktu_response": "01/02/2023 09:10:12",
                    "waktu_recovery": "01/02/2023 09:13:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "PR VIRGINIA VILLAGE COVINGTON No.18 GD SERPONG",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101755",
                    "waktu_lapor": "01/02/2023 09:09:47",
                    "waktu_response": "01/02/2023 09:11:37",
                    "waktu_recovery": "01/02/2023 09:12:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul malik",
                    "alamat_pelapor": "DS ALASTENGAH No.0 RT.14 RW.4",
                    "no_telp_pelapor": "6285748823982",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101757",
                    "waktu_lapor": "01/02/2023 09:10:01",
                    "waktu_response": "01/02/2023 10:19:43",
                    "waktu_recovery": "01/02/2023 13:43:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4182,
                    "durasi_recovery_time": 12238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALAM",
                    "alamat_pelapor": "JL TAMANYELENG DESA BODDIA, TAMANYELENG, BAROMBONG, KAB. GOWA, SULAWESI SELATAN",
                    "no_telp_pelapor": "085255411235",
                    "keterangan_pelapor": "TGL 10/11/22 PROSES PB (R1T/900 VA) DENGAN NO AGENDA 321319912211109855 DAN NO REG 3213112121781. TGL 21 / 11 / 22 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\nLAPOR KEMBALI TGL 01/02/2023 9:13 CC.54.MEGAWATI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5523020100207",
                    "waktu_lapor": "01/02/2023 09:10:06",
                    "waktu_response": "01/02/2023 09:11:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 33947264,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "91011149544",
                    "nama_pelapor": "IBU FANI/BP DIMAS",
                    "alamat_pelapor": "JL PANTAI KUTA  NO - BR PANDE MAS DS KUTA KEC KUTA  KAB BADUNG LOKASI: TOWER SIRINE TSUNAMI ",
                    "no_telp_pelapor": "0361480200",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN BERHENTI BERLANGGANAN (P1/5500VA), NOMER KTP : 3515132611820002, ALASAN : GEDUNG AKAN DI BONGKAR TERKAIT PENATAAN PANTAI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101760",
                    "waktu_lapor": "01/02/2023 09:10:19",
                    "waktu_response": "01/02/2023 09:23:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 33946550,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kardiyan",
                    "alamat_pelapor": "KP LEUWEUNG KAUNG No. RT.7 RW.4",
                    "no_telp_pelapor": "6281210241859",
                    "keterangan_pelapor": "MUTASI_K (G9923020188071:keypad rusak) - kWh meter tombol keypad rusak gk bisa dipencet.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020101761",
                    "waktu_lapor": "01/02/2023 09:10:23",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675242623,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardy Toip",
                    "alamat_pelapor": "cantilan",
                    "no_telp_pelapor": "6281283830818",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020101762",
                    "waktu_lapor": "01/02/2023 09:10:27",
                    "waktu_response": "01/02/2023 09:10:48",
                    "waktu_recovery": "01/02/2023 09:13:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PER BSD BLOK C7 NO.07A SEK 1-6",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101763",
                    "waktu_lapor": "01/02/2023 09:10:40",
                    "waktu_response": "01/02/2023 09:11:22",
                    "waktu_recovery": "01/02/2023 10:39:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 5274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sadan",
                    "alamat_pelapor": "DN DAWUHAN No. RT.22 RW.6",
                    "no_telp_pelapor": "6281331251607",
                    "keterangan_pelapor": "penambahan daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020101765",
                    "waktu_lapor": "01/02/2023 09:10:43",
                    "waktu_response": "01/02/2023 09:12:05",
                    "waktu_recovery": "01/02/2023 09:14:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.40 SEK XII",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101768",
                    "waktu_lapor": "01/02/2023 09:10:52",
                    "waktu_response": "01/02/2023 09:16:40",
                    "waktu_recovery": "01/02/2023 10:16:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 3601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titis Adiatmanta",
                    "alamat_pelapor": "KK BUMI MONDOROKO GR I No.002 RT.00 RW.00 MONDOROKO",
                    "no_telp_pelapor": "6287834543933",
                    "keterangan_pelapor": "Gagal Isi No Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020101771",
                    "waktu_lapor": "01/02/2023 09:11:04",
                    "waktu_response": "01/02/2023 09:16:01",
                    "waktu_recovery": "01/02/2023 13:13:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 297,
                    "durasi_recovery_time": 14224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TIN/BP BUDIONO ",
                    "alamat_pelapor": "JL PREPEDAN NO 58 RT01/09 KEL KAMAL KEC KALIDERES JAKARTA BARAT. ",
                    "no_telp_pelapor": "0215823881",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGAN SELAMANYA. PEMOHON SEBBAGAI PEMILIK ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020101772",
                    "waktu_lapor": "01/02/2023 09:11:01",
                    "waktu_response": "01/02/2023 09:52:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2476,
                    "durasi_recovery_time": 33944834,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhayah",
                    "alamat_pelapor": "Sawa Lebuh",
                    "no_telp_pelapor": "6281294264531",
                    "keterangan_pelapor": "MUTASI_K (G9923020188107:mohon di cek) - tidak bisa di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020101773",
                    "waktu_lapor": "01/02/2023 09:11:13",
                    "waktu_response": "01/02/2023 09:12:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 33947198,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "PR MPR R1 JL ANGGREK BLK C NO 88 RT-3 / RW-7 KEL CILANDAK BARAT KEC CILANDAK  JAKARTA SELATAN ACUAN : DEKAT SEKOLAH DWI MATRA ",
                    "no_telp_pelapor": "0217658848",
                    "keterangan_pelapor": "MUTASI_K (G9923020188044:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 1426.3 (PTL  TIDAK PADAM) 28295578334877600400",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101778",
                    "waktu_lapor": "01/02/2023 09:11:43",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 14:35:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675242703,
                    "durasi_recovery_time": 1675262117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL KAMPUS UMK PER SALAM RESIDENCE  BLOK A NO. 6  KEL DERSALAM  KEC BAE KAB KUDUS JATENG",
                    "no_telp_pelapor": "085326016011",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 19. 566. STAND APP TGL 01/02/23 = 19.357.  REK FB 23 BELUM DILUNASI INGIN DIKOREKSI. RUMAH DIHUNI ( DALAM 1 BULAN YBS HANYA TINGGAL 1 -2 HARI SAJA ) . PELANGGAN MENANYAKAN KEDATANGAN PETUGAS . RUMAH BERPAGAR NAMUN TIDAK TERKUNCI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020101779",
                    "waktu_lapor": "01/02/2023 09:11:55",
                    "waktu_response": "01/02/2023 10:02:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3028,
                    "durasi_recovery_time": 33944228,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sendi Sukmajaya",
                    "alamat_pelapor": "DS TIPAR KIDUL No. RT.1 RW.2",
                    "no_telp_pelapor": "6285799270177",
                    "keterangan_pelapor": "MUTASI_K (G9923020188090:token gagal) - isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AJIBARANG"
                },
                {
                    "no_laporan": "K5423020101780",
                    "waktu_lapor": "01/02/2023 09:12:06",
                    "waktu_response": "01/02/2023 09:18:11",
                    "waktu_recovery": "01/02/2023 09:43:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 1520,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUSAN/susanryantii / BP. ANGGI  ",
                    "alamat_pelapor": "KOSAN BAPAK ARNOKO, NO.4, RT.5/RW.3, SUKAMAHI, CIKARANG PUSAT (KAMAR B2) CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT, ID, 17814",
                    "no_telp_pelapor": "082216629685",
                    "keterangan_pelapor": "MOHON DITINDAK LANJUTI PELANGGAN ID METER 14237735411 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN TERKAIT BLOKING PEMBELIAN SISA KWH 20.0|| CC.54.AGUSTINUS ",
                    "media": "Instagram",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101783",
                    "waktu_lapor": "01/02/2023 09:12:18",
                    "waktu_response": "01/02/2023 09:15:35",
                    "waktu_recovery": "01/02/2023 09:24:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELA LENAWATI",
                    "alamat_pelapor": "JL.CIBANGUN KALER 2 RT/RW 01/12 KEL. CIHERANG KEC. CIBEUREUM KOTA TASIKMALAYA JAWABARAT  & MASUK GANG DEPAN WARUNG  ANDIN",
                    "no_telp_pelapor": "085721539493",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN SISA KWH 129. ",
                    "media": "Email",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101785",
                    "waktu_lapor": "01/02/2023 09:12:17",
                    "waktu_response": "01/02/2023 09:36:24",
                    "waktu_recovery": "01/02/2023 11:38:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1447,
                    "durasi_recovery_time": 7346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "achmad baidowi",
                    "alamat_pelapor": "KK VILLA NUSA INDAH GG8 No.5 BJ KULUR",
                    "no_telp_pelapor": "6281380615313",
                    "keterangan_pelapor": "mhn di bantu kwh meter tua ingin di remajakan /di ganti sering berbunyi takut terjadi kenapa kenapa mhn bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020101787",
                    "waktu_lapor": "01/02/2023 09:12:18",
                    "waktu_response": "01/02/2023 09:23:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 678,
                    "durasi_recovery_time": 33946555,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilham luckyansyah",
                    "alamat_pelapor": "DN KRAJAN No.O GENDOH",
                    "no_telp_pelapor": "6282131240383",
                    "keterangan_pelapor": "MUTASI_K (G9923020188251:perlu penanganan petugas) - listrik Di toko saya dulu sangat lah irit enggak boros tapi sehabis kena petir terus di ganti meteran kok malah boros, sekarang 50 rb bisa 3 sampai 4 kali beli token padahal di sana cuma ada kulkas sama audio aja mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020101788",
                    "waktu_lapor": "01/02/2023 09:12:21",
                    "waktu_response": "01/02/2023 09:16:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 33946985,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH. MAS'UD S",
                    "alamat_pelapor": "JL BANULA SINAPOY LRWUEHA No. ANGGOYA,KE",
                    "no_telp_pelapor": "6285396107300",
                    "keterangan_pelapor": "MUTASI_K (G9923020188062:tegangan drop) - tegangan drop sampai 106 volt satu lingkungan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020101790",
                    "waktu_lapor": "01/02/2023 09:12:49",
                    "waktu_response": "01/02/2023 09:13:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 33947163,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andreas Kurniawan",
                    "alamat_pelapor": "DS KALIOMBO No. RT.004 RW.03 KALIOMBO",
                    "no_telp_pelapor": "6282320490008",
                    "keterangan_pelapor": "MUTASI_K (G9923020188868:perlu cek petugas) - tegangan listrik drop ke 180 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5423020101791",
                    "waktu_lapor": "01/02/2023 09:12:57",
                    "waktu_response": "01/02/2023 09:32:30",
                    "waktu_recovery": "01/02/2023 09:33:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1173,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Santi Rusmiati",
                    "alamat_pelapor": "Kp Sudimampir Ds Campaka mekar Rt01/Rw03",
                    "no_telp_pelapor": "6283894936194",
                    "keterangan_pelapor": "Tidak bisa Memasukan Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5123020100327",
                    "waktu_lapor": "01/02/2023 09:13:52",
                    "waktu_response": "01/02/2023 09:21:27",
                    "waktu_recovery": "01/02/2023 09:40:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL - PR TAMAN PONDOK JATI BLOK AZ NO 4 RT 0 RW 0 KEL GELURAN KEC TAMAN KAB SIDOARJO / DARI ALFAMART  ",
                    "no_telp_pelapor": "081213791908",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 27/01/2023 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020101793",
                    "waktu_lapor": "01/02/2023 09:13:55",
                    "waktu_response": "01/02/2023 09:16:08",
                    "waktu_recovery": "01/02/2023 09:41:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 133,
                    "durasi_recovery_time": 1545,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDIANSYAH ",
                    "alamat_pelapor": "JL BTN BELAKANG DKAT GRJ KATOLIK No. 0  RT 02/04, BRAMBAKEN, SAMOFA, KAB. BIAK NUMFOR, P A P U A. BELAKANG PERUM BTN RITG ",
                    "no_telp_pelapor": "081343112454",
                    "keterangan_pelapor": "TGL 25/1/2023 BP DAN STROOM AWAL PROSES PD (R1MT/900 VA) DENGAN NO AGENDA 422100512301253334 TELAH DILUNASI. TGL 31/1/2023 STATUS PADA AP2T PEREMAJAAN PDL . INFO PELANGGAN TGL 31/1/2023 DATANG PETUGAS NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BIAK KOTA"
                },
                {
                    "no_laporan": "K5423020101796",
                    "waktu_lapor": "01/02/2023 09:14:26",
                    "waktu_response": "01/02/2023 09:16:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 33946979,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ujarwadi",
                    "alamat_pelapor": "DS KEBOIRENG No.1 RT.3 RW.2 KEBOIRENG",
                    "no_telp_pelapor": "6285604492572",
                    "keterangan_pelapor": "MUTASI_K (G9923020188039:Laporan terkait gangguan teknis app) - Mohon bantuan untuk di berikan KCT Untuk meter 86061517115 Atas nama YATIRAN\\nKWh tersebut di inputkan dengan token  1518-1643-3681-7280-8064 Tidak bisa masuk ke KWH dengan keterangan GAGAL .Tidak PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAMPUR DARAT"
                },
                {
                    "no_laporan": "K5423020101799",
                    "waktu_lapor": "01/02/2023 09:14:49",
                    "waktu_response": "01/02/2023 09:45:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1855,
                    "durasi_recovery_time": 33945227,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mahfud Shidiq",
                    "alamat_pelapor": "JL RAYA BELINYU No.1 KAYU ARANG",
                    "no_telp_pelapor": "6281272156006",
                    "keterangan_pelapor": "MUTASI_K (G9923020188094:pengecekan oleh yantek) - Kwh hidup listrik tidak ada,ada tulisan di layarnya battery",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGAILIAT"
                },
                {
                    "no_laporan": "K5423020101800",
                    "waktu_lapor": "01/02/2023 09:14:50",
                    "waktu_response": "01/02/2023 09:16:54",
                    "waktu_recovery": "01/02/2023 09:33:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 987,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ridwan",
                    "alamat_pelapor": "KP KRANGGAN WETAN ",
                    "no_telp_pelapor": "628971804306",
                    "keterangan_pelapor": "SAYA INGIN MENGAJUKAN PENERANGAN SEMENTARA NON PELANGGAN/PDR DENGAN DATA...\\n\\nNAMA : SAUT\\nALAMAT : KP KRANGGAN WETAN BENDA RT 1 RW 8\\nKEL : JATI RANGGA\\nKEC : JATI SAMPURNA\\nKTP : 3275101506620120\\nDAYA : 3500\\nPERUNTUKAN : PESTA\\nPEMAKAIAN : JUMAT-SABTU TGL 3-4 (2 HARI) FEBRUARI - 2023",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101801",
                    "waktu_lapor": "01/02/2023 09:15:01",
                    "waktu_response": "01/02/2023 09:15:42",
                    "waktu_recovery": "01/02/2023 09:16:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERU",
                    "alamat_pelapor": "DN TARETA No. RT.3 RW.2 PESISIR GE",
                    "no_telp_pelapor": "6287849268983",
                    "keterangan_pelapor": "KWH METER ERROR MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101802",
                    "waktu_lapor": "01/02/2023 09:15:05",
                    "waktu_response": "01/02/2023 09:38:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1424,
                    "durasi_recovery_time": 33945642,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anton Rozali",
                    "alamat_pelapor": "Jl raya Sawojajar sebrang Mts Ma'arif NU Sawojajar, RT/RW : 06/01",
                    "no_telp_pelapor": "6285600762987",
                    "keterangan_pelapor": "MUTASI_K (G9923020188072:gangguan teknis) - pembelian token listrik gagal / tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BREBES"
                },
                {
                    "no_laporan": "K5423020101804",
                    "waktu_lapor": "01/02/2023 09:15:16",
                    "waktu_response": "01/02/2023 09:16:23",
                    "waktu_recovery": "01/02/2023 09:33:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 1010,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "endi wiyanto",
                    "alamat_pelapor": "jln manunggal gg al amin rumah no 137",
                    "no_telp_pelapor": "6282234234380",
                    "keterangan_pelapor": "gagal memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020101805",
                    "waktu_lapor": "01/02/2023 09:15:28",
                    "waktu_response": "01/02/2023 09:36:02",
                    "waktu_recovery": "01/02/2023 10:11:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1234,
                    "durasi_recovery_time": 2152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Candra rizki",
                    "alamat_pelapor": "KP MINABAKTI No. RT.0 RW.0 BANTEN",
                    "no_telp_pelapor": "6285900221633",
                    "keterangan_pelapor": "saya tidak bisa membeli Token listrik baik di minimarket, aplikasi PLN mobile dan DANA, di minimarket keterangan ny jumlah kwh melebihi batas padahal di bulan ini saya belum membeli Token sama sekali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020101807",
                    "waktu_lapor": "01/02/2023 09:15:34",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675242934,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rada Sakinah",
                    "alamat_pelapor": "kadungdung",
                    "no_telp_pelapor": "6285231573693",
                    "keterangan_pelapor": "tidak bisa mengisi token. selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020101809",
                    "waktu_lapor": "01/02/2023 09:15:38",
                    "waktu_response": "01/02/2023 09:31:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 33946106,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khusaini",
                    "alamat_pelapor": "DN GLANGGANG No.4 RT.6 RW.2 GLANGGANG",
                    "no_telp_pelapor": "6282218082114",
                    "keterangan_pelapor": "MUTASI_K (G9923020188058:mutasi g) - kenapa tagihan bulan ini selisihnya sangat besar antara swaCam dengan outlet pembayaran resmi. pada swacam tagihan tertulis Rp 284.420 dengan total pemakaian 193 kwh sedangkan pada outlet resmi tagihan Rp 334.525 padahal beberapa bulan terakhir tidak ada perbedaan sedikitpun mohon infonya trims",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K5423020101810",
                    "waktu_lapor": "01/02/2023 09:15:47",
                    "waktu_response": "01/02/2023 11:13:33",
                    "waktu_recovery": "01/02/2023 11:26:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7066,
                    "durasi_recovery_time": 750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ambaranhosman",
                    "alamat_pelapor": "Jl. P.Diponegoro No.36",
                    "no_telp_pelapor": "6287743319396",
                    "keterangan_pelapor": "meter tidak dapat mengisi pulsa Dan layar menunjukan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101814",
                    "waktu_lapor": "01/02/2023 09:16:07",
                    "waktu_response": "01/02/2023 09:16:59",
                    "waktu_recovery": "01/02/2023 09:17:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satikun",
                    "alamat_pelapor": "DN KLOJEN 2, BULU No.00 RT.2 RW.6",
                    "no_telp_pelapor": "6282264125894",
                    "keterangan_pelapor": "kwh meter boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101815",
                    "waktu_lapor": "01/02/2023 09:16:16",
                    "waktu_response": "01/02/2023 09:30:09",
                    "waktu_recovery": "01/02/2023 10:28:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 833,
                    "durasi_recovery_time": 3524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendrik rasinan",
                    "alamat_pelapor": "JL UWURAN I",
                    "no_telp_pelapor": "6285240054378",
                    "keterangan_pelapor": "tdk bisa melalkukan pembelian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5423020101821",
                    "waktu_lapor": "01/02/2023 09:17:03",
                    "waktu_response": "01/02/2023 09:36:07",
                    "waktu_recovery": "01/02/2023 09:43:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1144,
                    "durasi_recovery_time": 471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedi Sumarsono",
                    "alamat_pelapor": "DN RANDUBENER No. RT.4 RW.1 RANDUBENER",
                    "no_telp_pelapor": "6285604193977",
                    "keterangan_pelapor": "mohon ditindaklanjuti tombol kwh meter rusak tidak bisa isi token ds. randubener kembangbahu +\\n0856-0419-3977",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5323020100171",
                    "waktu_lapor": "01/02/2023 09:17:12",
                    "waktu_response": "01/02/2023 09:55:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2309,
                    "durasi_recovery_time": 33944630,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NURHADI",
                    "alamat_pelapor": " JL TEPAT DS PESINGGAHAN BR PESINGGAHAN KEC DAWAN NO.0   RT-0 / RW-0 KAB KLUNGKUNG /  BARAT ALFAMART ",
                    "no_telp_pelapor": "081803736061",
                    "keterangan_pelapor": "MUTASI_K (G9923020188085:tidak bisa isi token) -  TIDAK BISA ISI TOKEN KET USANG KARENA VKRN 43 DENGAN NO METER : 60012708834 NO TOKEN 29694591786264689827\\n PTL MENYALA SISA 114 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5323020100174",
                    "waktu_lapor": "01/02/2023 09:17:45",
                    "waktu_response": "01/02/2023 09:37:54",
                    "waktu_recovery": "01/02/2023 11:04:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1209,
                    "durasi_recovery_time": 5215,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARTIN ",
                    "alamat_pelapor": "JL GERENDENG PULO NO 48 RT3/9 KEL GERENDENG KE KARAWACI KOTA TANGERANG ",
                    "no_telp_pelapor": "6287773600397",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT PEMBELIAN NO TOKEN KET SILAHKAN KIRIM DIL PREPAID KE P2APST !!! LISTRIK MENYALA DILOKASI TIDAK ADA PERGANTIAN KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5323020100176",
                    "waktu_lapor": "01/02/2023 09:17:55",
                    "waktu_response": "01/02/2023 09:28:49",
                    "waktu_recovery": "01/02/2023 09:33:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 654,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ATUS ",
                    "alamat_pelapor": "JL SEKELOA TIMUR NO.29  RT-8 / RW-3 KEL SEKELOA  KEC COBLONG KOTA BANDUNG ",
                    "no_telp_pelapor": "082127427443",
                    "keterangan_pelapor": "DISPLAY TERTERA USANG . PTL NYALA . SISA 128.1  KWH  .\\nNO STROOM 39758482349016760675 DAN 15170134901855413902",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101830",
                    "waktu_lapor": "01/02/2023 09:18:13",
                    "waktu_response": "01/02/2023 09:38:13",
                    "waktu_recovery": "01/02/2023 11:04:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1200,
                    "durasi_recovery_time": 5203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE",
                    "alamat_pelapor": "PR PORIS RESIDENT BLOK A5 NO 30  RT01/ RW9 KEL. PORIS PELAWAT UTARA KEC. CIPONDOH KOTA TANGERANG // ACUANNYA DEKAT POS SECURITY ",
                    "no_telp_pelapor": "081321420547",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KARENA KEYPAD ANGKA PADA APP PRABAYAR (SEMUA ANGKA) TIDAK BERFUNGSI. SISA 15.56 KWH. ID METER 14205096952.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101835",
                    "waktu_lapor": "01/02/2023 09:18:14",
                    "waktu_response": "01/02/2023 09:21:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 33946682,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhlisin",
                    "alamat_pelapor": "jl belut 4 Waena Heram jayapura",
                    "no_telp_pelapor": "6281344549459",
                    "keterangan_pelapor": "MUTASI_K (G9923020188118:abe21) - di meter kWh tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5423020101836",
                    "waktu_lapor": "01/02/2023 09:18:19",
                    "waktu_response": "01/02/2023 09:47:32",
                    "waktu_recovery": "01/02/2023 10:16:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1753,
                    "durasi_recovery_time": 1752,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "angelina sophiaa",
                    "alamat_pelapor": "JL Jl.TANJUNG PURA - PAGAT RT. RW. No. No.0 RT. RW.",
                    "no_telp_pelapor": "6283879384169",
                    "keterangan_pelapor": "kami mengajukan multiguna dari hari jumat dan sudah terbayarkan sampai hari ini belum dipasang dengan alasan tidak bisa masuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BARABAI"
                },
                {
                    "no_laporan": "K5423020101837",
                    "waktu_lapor": "01/02/2023 09:18:27",
                    "waktu_response": "01/02/2023 09:27:35",
                    "waktu_recovery": "01/02/2023 10:29:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 548,
                    "durasi_recovery_time": 3724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FATKUR ANDIK",
                    "alamat_pelapor": "DS KALI AMPOH No. RT.15 RW.4 KALI PECAB",
                    "no_telp_pelapor": "6285655135723",
                    "keterangan_pelapor": "beli token tapi tidk bisa dimasukkan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5323020100179",
                    "waktu_lapor": "01/02/2023 09:19:08",
                    "waktu_response": "01/02/2023 09:24:04",
                    "waktu_recovery": "01/02/2023 11:02:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 5922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "JL RAYA DOMO NO .0 RT .0 RW .0 DESA DOMO KEC. KAMPAR KIRI  KAB. KAMPAR , ACUAN : DEKAT PABRIK KELAPA SAWIT ",
                    "no_telp_pelapor": "081268903434",
                    "keterangan_pelapor": "PELANGGAN TELAH MENGAJUKAN PROSES PB MELALUI UNIT PLN PADA FEBUARI 2022 SEBANYAK 100 UNIT  . SESUAI INFO PELANGGAN , AKAN DILAKUKAN PEMASANGAN TIANG TERLEBIH DAHULU . SEBELUMNYA INFO PETUGAS TIANG SUDAH TERSEDIA , NAMUN HINGGA SAAT INI BLM TERPASANG . MOHON KONFIRMASI PELANGGAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LIPAT KAIN"
                },
                {
                    "no_laporan": "K5423020101840",
                    "waktu_lapor": "01/02/2023 09:19:06",
                    "waktu_response": "01/02/2023 09:23:35",
                    "waktu_recovery": "01/02/2023 15:39:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 22530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SARIANTO PURBA",
                    "alamat_pelapor": "JL YOS SUDARSO KM 22 No.0 RT.0 RW.0 RUMBAI BUK",
                    "no_telp_pelapor": "6281275360370",
                    "keterangan_pelapor": "token gak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5423020101845",
                    "waktu_lapor": "01/02/2023 09:19:25",
                    "waktu_response": "01/02/2023 09:21:54",
                    "waktu_recovery": "01/02/2023 09:37:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "38052",
                    "nama_pelapor": "BP YONO ",
                    "alamat_pelapor": "JL CILANDAK I 14 RT 004/003 KEL CILANDAK BARAT KEC CILANDAK JAKSEL BELAKANG CILANDAK TOWN SQUERE",
                    "no_telp_pelapor": "081290810097",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP UNTUK 2 ID PEL (543800158670 DAN 543800158700). DENGAN PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101846",
                    "waktu_lapor": "01/02/2023 09:19:31",
                    "waktu_response": "01/02/2023 09:52:14",
                    "waktu_recovery": "01/02/2023 19:57:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1963,
                    "durasi_recovery_time": 36301,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti auliyah",
                    "alamat_pelapor": "Jl. Lingkungan III Rt 01 rw 03 gang kamtib",
                    "no_telp_pelapor": "6285715178876",
                    "keterangan_pelapor": "to",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020101847",
                    "waktu_lapor": "01/02/2023 09:19:34",
                    "waktu_response": "01/02/2023 09:21:03",
                    "waktu_recovery": "01/02/2023 09:22:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tono mahardika",
                    "alamat_pelapor": "DN TAMAN 2, RANDU JALAK No.00 RT.8 RW.3",
                    "no_telp_pelapor": "6281995278352",
                    "keterangan_pelapor": "tombol macet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101848",
                    "waktu_lapor": "01/02/2023 09:19:46",
                    "waktu_response": "01/02/2023 09:21:46",
                    "waktu_recovery": "01/02/2023 11:21:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 7176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "360028120",
                    "nama_pelapor": "IBU SANDRA",
                    "alamat_pelapor": "JL ISKANDAR MUDA KP KEDAUNG WETAN RT 5/ RW2 NO 168 KEL KEDAUNG  BARU KEC NEGLA SARI KAB TANGERANG ",
                    "no_telp_pelapor": "0215503195",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 23/12/22 PELANGGAN DATANG KE UNIT TERKAIT UNTUK PROSES TD (I3 / 1455000 VA - 826 VA) BERKAS PERSYARATAN TELAH DIBERIKAN. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM DILAKUKAN SURVEY DAN BELUM  MENDAPATKAN INFORMASI LEBIH LANJUT DARI UNIT TERKAIT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101850",
                    "waktu_lapor": "01/02/2023 09:19:47",
                    "waktu_response": "01/02/2023 09:35:02",
                    "waktu_recovery": "01/02/2023 11:42:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 915,
                    "durasi_recovery_time": 7637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MANURUNG",
                    "alamat_pelapor": "JL PERSATUAN RT 4/1 NO.135 KP RUMBUT KEL PASIR GUNUNG SELATAN KEC CIMANGGIS KOTA DEPOK",
                    "no_telp_pelapor": "081213244441",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101851",
                    "waktu_lapor": "01/02/2023 09:19:53",
                    "waktu_response": "01/02/2023 09:22:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 33946640,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nitya",
                    "alamat_pelapor": "JL PURI SEWON ASRI, GLONDONG No.",
                    "no_telp_pelapor": "6281341531550",
                    "keterangan_pelapor": "MUTASI_K (G9923020188056:kwh inscek) - ada tulisan inscek di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020101854",
                    "waktu_lapor": "01/02/2023 09:20:13",
                    "waktu_response": "01/02/2023 09:29:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 578,
                    "durasi_recovery_time": 33946180,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rusfaidah",
                    "alamat_pelapor": "KA ERASADA No. RT. 0 RW. 0",
                    "no_telp_pelapor": "6285940883095",
                    "keterangan_pelapor": "MUTASI_K (G9923020188057:gagal beli token) - pembelian token selalu gagal, karena jumlah kwh melebihi batas maksimum, padahal saat ini sdh ganti bulan pemakaian ke bulan februari 2023. mohon petunjuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020101856",
                    "waktu_lapor": "01/02/2023 09:20:13",
                    "waktu_response": "01/02/2023 09:46:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1554,
                    "durasi_recovery_time": 33945204,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yunisia fani",
                    "alamat_pelapor": "perumahan aretha regency, jl aretha indah I no 03 air hanyut sungailiat bangka 33211",
                    "no_telp_pelapor": "6285382896429",
                    "keterangan_pelapor": "MUTASI_K (G9923020188092:pengecekan oleh yantek) - tidak bisa melakukan pengisian token listrik selama tiga hari baik menggunakan tokopedia, mobile banking, bukalapak, shopee dan sebagainya. keterangan selalu gagal dan sedang mengalami gangguan9",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGAILIAT"
                },
                {
                    "no_laporan": "K5423020101857",
                    "waktu_lapor": "01/02/2023 09:20:17",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675243217,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sendi Sukmajaya",
                    "alamat_pelapor": "Jl. Ajibarang - Wangon No.km 4",
                    "no_telp_pelapor": "6285799270177",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AJIBARANG"
                },
                {
                    "no_laporan": "K5423020101859",
                    "waktu_lapor": "01/02/2023 09:20:26",
                    "waktu_response": "01/02/2023 09:21:20",
                    "waktu_recovery": "01/02/2023 09:22:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Mai",
                    "alamat_pelapor": "DN KLUANGAN TLOGOARGO TIRIS No.- RT.12 RW.5",
                    "no_telp_pelapor": "62895632730903",
                    "keterangan_pelapor": "MOHON BANTUANNYA APP PRABAYAR TIDAK DAPAT MEMBELI TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101861",
                    "waktu_lapor": "01/02/2023 09:20:40",
                    "waktu_response": "01/02/2023 11:56:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9340,
                    "durasi_recovery_time": 33937391,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kustiono",
                    "alamat_pelapor": "RT07 RW02",
                    "no_telp_pelapor": "62895366612875",
                    "keterangan_pelapor": "MUTASI_K (G9923020188838:gangguan) - isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5423020101862",
                    "waktu_lapor": "01/02/2023 09:20:50",
                    "waktu_response": "01/02/2023 09:25:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 33946463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anggi Aditya Putri",
                    "alamat_pelapor": "KP TEGALDANAS KAUM No.0 RT.5 RW.6 HEGARMUKTI",
                    "no_telp_pelapor": "62895703121910",
                    "keterangan_pelapor": "tadi pagi keluar percikan api dan kabel pada ngelupas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5523020100219",
                    "waktu_lapor": "01/02/2023 09:21:05",
                    "waktu_response": "01/02/2023 09:23:48",
                    "waktu_recovery": "01/02/2023 09:54:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 163,
                    "durasi_recovery_time": 1854,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELISA",
                    "alamat_pelapor": "JL RAYA PARUNG BOGOR NO 88A RT 02 RW 05 KEL JAMPANG KEC KEMANG KAB BOGOR JAWA BARAT",
                    "no_telp_pelapor": "6285691063036",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB (B2T/13200VA)\\nKODE BOOKING : 8875530000014258\\nNO AGENDA : 538419912301127633\\nBP LUNAS PADA TGL (12/01/2023), PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5523020100220",
                    "waktu_lapor": "01/02/2023 09:21:21",
                    "waktu_response": "01/02/2023 09:57:12",
                    "waktu_recovery": "01/02/2023 10:38:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2151,
                    "durasi_recovery_time": 2477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86061605548",
                    "nama_pelapor": "BP DANIEL ",
                    "alamat_pelapor": "DS OENAI KEC KIE KAB TIMOR TENGAH SELATAN \\nLOKASI: DEKAT DGN KANTOR DESA OENAE ",
                    "no_telp_pelapor": "081239750110",
                    "keterangan_pelapor": "MOHON DILAKUKAN PENYAMBUNGAN KEMBALI TERKAIT DGN P2TL. PELANGGAN SUDAH MELAKUKAN PELUNASAN P2TL DGN NO REG: 4311042006701 TGL 30/1/2023. HINGGA SAAT INI ELUM ADA PENYAMBUNGAN KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SOE"
                },
                {
                    "no_laporan": "K5423020101866",
                    "waktu_lapor": "01/02/2023 09:21:17",
                    "waktu_response": "01/02/2023 11:14:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6806,
                    "durasi_recovery_time": 33939888,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sefra Mumek",
                    "alamat_pelapor": "perampatan belakang gereja katolik",
                    "no_telp_pelapor": "6282343020644",
                    "keterangan_pelapor": "MUTASI_K (G9923020188316:Perlu dikunjungi KJ Modoinding) - tidak bisa beli token listrik.\\n dan sekarang pulsa meter sudah habis.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MODAYAG"
                },
                {
                    "no_laporan": "K5423020101870",
                    "waktu_lapor": "01/02/2023 09:22:08",
                    "waktu_response": "01/02/2023 09:22:39",
                    "waktu_recovery": "01/02/2023 09:43:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 31,
                    "durasi_recovery_time": 1265,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP PARDI",
                    "alamat_pelapor": "JL PER BINONG PERMAI BLOK R-03/16  RT 01 / RW 10 KEL BINONG KEC CURUG KOTA TANGGERANG BANTEN ACUAN LOKASI DEKAT LAPANGAN BOLA / MASJID AL ITIKAD ",
                    "no_telp_pelapor": "081290504880",
                    "keterangan_pelapor": "TGL 31/01/23 PENANGANAN GANGGUAN PTL APP RUSAK OLEH PETUGAS (BP ADE GUNAWAN) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100183",
                    "waktu_lapor": "01/02/2023 09:22:30",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675243350,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "01122724774",
                    "nama_pelapor": "BPK RIO",
                    "alamat_pelapor": "JL PARIWISATA PR MONTONG KEDATON BLOK C NO 20 KEL MENINTING KEC BATULAYAR KAB LOMBOK BARAT",
                    "no_telp_pelapor": "085943560455",
                    "keterangan_pelapor": "MOHON BANTUAN PERMOHONAN PEMINDAHAN APP KARENA ADA RENOVASI NO METER 01122724774",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020101876",
                    "waktu_lapor": "01/02/2023 09:22:57",
                    "waktu_response": "01/02/2023 09:25:13",
                    "waktu_recovery": "01/02/2023 13:02:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 13031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NIKO",
                    "alamat_pelapor": "JL WIJAYAKUSUMA I NO 1 RT-5 / RW-9 KEL CILANDAK BRT KEC CILANDAK KOTA JAKSEL (SEDERET ALFAMIDI)",
                    "no_telp_pelapor": "0218718706",
                    "keterangan_pelapor": "TGL 13/9/2022 PENANGANAN GANGGUAN PTL APP RUSAK  TERKAIT NO LAPOR G5522091300614 OLEH PETUGAS DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO DIBERIKAN MOHON SEGERA APP DIPASANG KEMBALI SESUAI KETENTUAN TERKAIT K5423012503686",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101878",
                    "waktu_lapor": "01/02/2023 09:22:55",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675243375,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "doni indra",
                    "alamat_pelapor": "DS SIGAMA No.0 RT.0 RW.0 PADANG BOL",
                    "no_telp_pelapor": "6285263063062",
                    "keterangan_pelapor": "Token tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GUNUNGTUA"
                },
                {
                    "no_laporan": "K5423020101879",
                    "waktu_lapor": "01/02/2023 09:22:59",
                    "waktu_response": "01/02/2023 09:23:31",
                    "waktu_recovery": "01/02/2023 09:25:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.5 KADEMANGAN",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101883",
                    "waktu_lapor": "01/02/2023 09:23:05",
                    "waktu_response": "01/02/2023 09:25:59",
                    "waktu_recovery": "01/02/2023 09:27:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul sukur",
                    "alamat_pelapor": "DN KERTO UTOMO, KEBON AGUNG No.00 RT.2 RW.3",
                    "no_telp_pelapor": "62814169853481",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101884",
                    "waktu_lapor": "01/02/2023 09:23:05",
                    "waktu_response": "01/02/2023 10:10:24",
                    "waktu_recovery": "01/02/2023 12:47:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2839,
                    "durasi_recovery_time": 9455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lanny Gosal Kim",
                    "alamat_pelapor": "DS SINUIAN RBK No.00 0",
                    "no_telp_pelapor": "6281340268558",
                    "keterangan_pelapor": "Beberapa titik kabel sudah terlepas dari tiang listrik. bahkan kabel sudah turun sekitar 1 meter di atas tanah. Sementara ini kabel yang terlepas di topang dengan bambu oleh warga sekitar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAWANGKOAN"
                },
                {
                    "no_laporan": "K5423020101885",
                    "waktu_lapor": "01/02/2023 09:23:20",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 10:05:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675243400,
                    "durasi_recovery_time": 1675245952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003794095",
                    "nama_pelapor": "BP SATA",
                    "alamat_pelapor": "JL KANTOR DESA PURWO MEKAR DN TAMIANG RT 0/0 NO 0 KEL PURWOMEKAR KEC RAWA MERTA KAB KARAWANG ",
                    "no_telp_pelapor": "082122217082",
                    "keterangan_pelapor": "STAND AKHIR REK JANURARI 29/1/23 = 18601 APP TGL 01/2/23 = 18585 PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI (KWH DILUAR RUMAH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020101886",
                    "waktu_lapor": "01/02/2023 09:23:20",
                    "waktu_response": "01/02/2023 09:23:50",
                    "waktu_recovery": "01/02/2023 09:25:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "KK CLUSTER MEXICANO C10-9 SEK X SERPONG",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101888",
                    "waktu_lapor": "01/02/2023 09:23:30",
                    "waktu_response": "01/02/2023 09:27:29",
                    "waktu_recovery": "01/02/2023 10:05:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 2289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "made artawan",
                    "alamat_pelapor": "Raya Kerobokan No. 51",
                    "no_telp_pelapor": "6285100463393",
                    "keterangan_pelapor": "dari pengaduang yg tertanggal 24/1/23 sampai sekarang listrik blm terpasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101890",
                    "waktu_lapor": "01/02/2023 09:23:39",
                    "waktu_response": "01/02/2023 09:24:03",
                    "waktu_recovery": "01/02/2023 09:25:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "JL H RIWAN RT4/14 KUNCIRAN",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101891",
                    "waktu_lapor": "01/02/2023 09:23:45",
                    "waktu_response": "01/02/2023 09:31:42",
                    "waktu_recovery": "01/02/2023 10:42:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 4268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni",
                    "alamat_pelapor": "PR TAMAN SARI BUKIT DAMAI No.B5 RT.0 RW.0 GUNUNG SIN",
                    "no_telp_pelapor": "6285224348850",
                    "keterangan_pelapor": "indikator orange menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101893",
                    "waktu_lapor": "01/02/2023 09:23:47",
                    "waktu_response": "01/02/2023 09:28:57",
                    "waktu_recovery": "01/02/2023 09:56:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yeremia lukas",
                    "alamat_pelapor": "JL SUKASARI No.0 RT.000 RW.00 PAJAJARAN",
                    "no_telp_pelapor": "6285794498118",
                    "keterangan_pelapor": "petugas tidak datang, tagihan bulan ini sepertinya disamakan dengan bulan lalu. padahal orangtua saya lg diluar kota jd pemakaian listrik harusnya sedikit sekali. bagaimana pembayaran yg harus saya bayar? kelebihan bayarnya dialokasikan ke bulan berikut2nya? soalnya tagihannnya sepertinya bisa untuk 2-3 bulan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101894",
                    "waktu_lapor": "01/02/2023 09:23:57",
                    "waktu_response": "01/02/2023 09:33:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 587,
                    "durasi_recovery_time": 33945947,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IKA",
                    "alamat_pelapor": "KANTOR BP3K BABELAN  JL RAYA BABELAN RT-/- NO - DESA BABELAN KOTA KEC BABELAN  KAB BEKASI DEKAT KORAMIL ",
                    "no_telp_pelapor": "081219298015",
                    "keterangan_pelapor": "MUTASI_K (G9923020188082:MOHON DIBANTU) - MOHON PERIKSA APP, SESUAI INFO PELANGGAN TGL 28/01/23 TERJADI GANGGUAN MCB TERBAKAR DAN TELAH DI LAKUKAN PENANGANAN OLEH PELANGGAN, SAAT INI PTL NORMAL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5523020100224",
                    "waktu_lapor": "01/02/2023 09:24:03",
                    "waktu_response": "01/02/2023 09:43:48",
                    "waktu_recovery": "01/02/2023 10:19:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1185,
                    "durasi_recovery_time": 2167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002674138",
                    "nama_pelapor": "IBU WIWIN ",
                    "alamat_pelapor": "KK KOTA SERANG BARU D59  NO 15   JL - KEL SUKARAGAM KEC SERANG BARU KAB BEKASI ",
                    "no_telp_pelapor": "6287882646861",
                    "keterangan_pelapor": "LEBIH TAGIH   STAND AKHIR REK FEBRUARI 2023 = 30664 BELUM DILUNASI, STAND APP TGL  01/02/2023 =  30572  APP SUSAH TERJANGKAU HARUS MELEWATI PAGAR DAN TINGGI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101897",
                    "waktu_lapor": "01/02/2023 09:24:04",
                    "waktu_response": "01/02/2023 10:36:04",
                    "waktu_recovery": "01/02/2023 14:25:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4320,
                    "durasi_recovery_time": 13790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitrika supriatna",
                    "alamat_pelapor": "kp. cigebang rt 03 rw 01 desa cibening",
                    "no_telp_pelapor": "6288809070012",
                    "keterangan_pelapor": "kenapa tagihan listrik saya naik 2 kali lipat dari bulan kemrin dan bulan sekarang juga naik tidak seperti tagihan sebelum2nya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020101899",
                    "waktu_lapor": "01/02/2023 09:24:15",
                    "waktu_response": "01/02/2023 09:35:25",
                    "waktu_recovery": "01/02/2023 11:00:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 5122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000048164",
                    "nama_pelapor": " ADE EKA",
                    "alamat_pelapor": "DSN. CANGAK RT.002 RW.001 DS.SUMBERNONGKO KEC.NGUSIKAN KAB.JOMBANG PROV.JAWA TIMUR",
                    "no_telp_pelapor": "085706371118",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN. PELANGGAN MENANYAKAN PEMBAYARAN REKENING YANG TELAH DIBAYARKAN. STATUS PADA AP2T TGL 30/01/2023 REKENING JANUARI 2O23 LUNAS. MOHON AGAR PELANGGAN DAPAT DIKONFIRMASI",
                    "media": "Facebook",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020101901",
                    "waktu_lapor": "01/02/2023 09:24:17",
                    "waktu_response": "01/02/2023 09:26:28",
                    "waktu_recovery": "01/02/2023 13:13:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 13648,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ISNAINI",
                    "alamat_pelapor": "JL JL SULTAN ISKANDARMUDA NO 27, KEBAYORAN LAMA UTARA, KEBAYORAN LAMA, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA // DEKAT SORUM ",
                    "no_telp_pelapor": "02180870464",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN TANGGAL 31/01/23 PENGAJUAN PD (B2/82500 - B2/197000) MELALUI UNIT BULUNGAN  DAN DIINFORMASIKAN PEMBAYARAN PIUTANG NAMUN PELANGGAN MENGIGINKAN UNTUK PEMBAYARAN DIJADIKAN SATU.  K5423013109085",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101903",
                    "waktu_lapor": "01/02/2023 09:24:10",
                    "waktu_response": "01/02/2023 11:06:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6119,
                    "durasi_recovery_time": 33940402,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vicky Karauwan",
                    "alamat_pelapor": "PR PANDU PASCABENCANA BLK K 49 No.",
                    "no_telp_pelapor": "6289508586546",
                    "keterangan_pelapor": "MUTASI_K (G9923020188159:untuk dicek) - pengisian token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO UTARA"
                },
                {
                    "no_laporan": "K5423020101905",
                    "waktu_lapor": "01/02/2023 09:24:33",
                    "waktu_response": "01/02/2023 09:25:42",
                    "waktu_recovery": "01/02/2023 10:57:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 5488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PENGKIAT",
                    "alamat_pelapor": "JL KP LEMO RT 005 RW 002 NO.- DS LEMO KEC TELUK NAGA KAB TANGERANG // DKT VIHARA LEMO",
                    "no_telp_pelapor": "02155931358",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PROSES GESER TIANG LISTRIK DIPERSIL TSB. PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER: 5666032003456 TGL 12/01/23, NAMUN HINGGA SAAT INI BELUM DILAKUKAN REALISASI. YBS MERASA KECEWA DAN PELANGGAN INGIN DIKONFIRMASI ATAS HAL TSB. SESUAI INFO PELANGGAN, DIJANJIKAN UNTUK DI REALISASIKAN PD TGL 27/01/23. PELANGGAN MENGINGINKAN AGAR SEGERA DIREALISASIKAN SECEPATNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101908",
                    "waktu_lapor": "01/02/2023 09:24:44",
                    "waktu_response": "03/02/2023 14:44:36",
                    "waktu_recovery": "03/02/2023 14:48:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 191992,
                    "durasi_recovery_time": 210,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL",
                    "alamat_pelapor": "JL LELILEF WAIBULAN BELAKANG PERTAMINA KEL LILILEF WAIBULAN KEC  WEDA TENGAH KAB HALMAHERA TENGAH, MALUKU UTARA",
                    "no_telp_pelapor": "085321454410",
                    "keterangan_pelapor": "TGL 25/01/23 PROSES PB ( 5500 VA) DENGAN NO AGENDA 415509912301256181 DAN NO REG 4155012013165. TGL 25/01/23 BP DAN STROOM AWAL TELAH DILUNASI . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423020101908 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT TGL 03/02/23 PUKUL 10.59 PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.PELANGGAN MENGINGINKAN PENANGANAN SEGERA 32G27KE CC.54.NURYATI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WEDA"
                },
                {
                    "no_laporan": "K5423020101909",
                    "waktu_lapor": "01/02/2023 09:24:39",
                    "waktu_response": "01/02/2023 09:33:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 555,
                    "durasi_recovery_time": 33945937,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herry Supriyanto",
                    "alamat_pelapor": "DN PERUM DOSEN RT.0 RW.0 JATI",
                    "no_telp_pelapor": "6282138288727",
                    "keterangan_pelapor": "MUTASI_K (G9923020188069:gangguan) - habis oglangan/listrik padam.meteran dan sekring dalam kondisi on.tp listrik tidak nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANGANYAR"
                },
                {
                    "no_laporan": "K5423020101910",
                    "waktu_lapor": "01/02/2023 09:24:48",
                    "waktu_response": "01/02/2023 09:34:24",
                    "waktu_recovery": "01/02/2023 09:42:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 576,
                    "durasi_recovery_time": 473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tandy Junkito",
                    "alamat_pelapor": "GG SADO No.0",
                    "no_telp_pelapor": "628192102062",
                    "keterangan_pelapor": "meteran pln hang / freeze dan tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020101913",
                    "waktu_lapor": "01/02/2023 09:25:25",
                    "waktu_response": "01/02/2023 09:26:09",
                    "waktu_recovery": "01/02/2023 09:27:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 82,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YAHYA",
                    "alamat_pelapor": "JL IRH.JUANDA PATOKAN No. 0 RT.002 RW.06 KRAKSAAN",
                    "no_telp_pelapor": "6285204562997",
                    "keterangan_pelapor": "padam dari kemarin sore mohon perbaikannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101915",
                    "waktu_lapor": "01/02/2023 09:25:54",
                    "waktu_response": "01/02/2023 09:31:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 33946056,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000206562805",
                    "nama_pelapor": "BP SUSANTO ",
                    "alamat_pelapor": "KP CURUG JL INTAN II RT-001 / RW-02 NO 29 DS CURUG KEC GUNUNG SINDUR, KAB BOGOR ",
                    "no_telp_pelapor": "08881500972",
                    "keterangan_pelapor": "MUTASI_K (G9923020188327:1R padam) - MOHON INFORMASI DAN PENJELASAN. TGL 31/01/23 DATANG PETUGAS MENGINFORMASIKAN AKAN DILAKUKAN PEMADAMAN DI WILAYAH TSB. SESUAI INFO PETUGAS UNTUK PERSIL YBS TIDAK TERKENA DAMPAK PEMADAMAN PADA TGL 31/01/23 SEKITAR PUKUL 13.30 WIB NAMUN SESUAI INFO PELANGGAN, SETEMPAT TETAP PADAM. YBS MENGINGINKAN PERTANGGUNGJAWABAN ATAS PERIHAL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5323020100189",
                    "waktu_lapor": "01/02/2023 09:25:55",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675243555,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SANJAYA ",
                    "alamat_pelapor": "KP PARATAG WTN JL  KOLONEL MASTURI NO.0   RT-2 / RW-8 KEL. JAMBUDIPA KEC CISARUA  KAB. BANDUNG BARAT , LOKASI ALFAMART  KOLMAS PARATAG",
                    "no_telp_pelapor": "082319195386",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PENGISIAN STROOM.SETELAH UPDATE VKRN 43 . NO METER 32900548119 . SISA STROOM 965.86 \\nNO TOKEN \\n59554758769189058977\\n33931626972125792960\\n08365556305530568338\\n47353667910635548299",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101918",
                    "waktu_lapor": "01/02/2023 09:26:35",
                    "waktu_response": "01/02/2023 09:30:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 33946156,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suherni",
                    "alamat_pelapor": "KP SITUJAYA BARAT No.0 RT.0 RW.0 CURUG PANJ",
                    "no_telp_pelapor": "6281388631813",
                    "keterangan_pelapor": "kWh sudah di isi pulsa tidak ada setrumnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020101919",
                    "waktu_lapor": "01/02/2023 09:26:37",
                    "waktu_response": "01/02/2023 09:27:42",
                    "waktu_recovery": "01/02/2023 09:28:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 49,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad jojon",
                    "alamat_pelapor": "DN JUJUK ALAS SUMUR No. RT.1 RW.5",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5323020100191",
                    "waktu_lapor": "01/02/2023 09:26:49",
                    "waktu_response": "01/02/2023 09:29:50",
                    "waktu_recovery": "01/02/2023 09:51:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 1320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "JL GUNUNG SAWAH DN CIBULAKAN RT-2 / RW-1 KP CIBULAKAN DS SUKAMAJU KEC CIHAUR BEUTI KAB CIAMUS",
                    "no_telp_pelapor": "085353362043",
                    "keterangan_pelapor": "TIDAK DAPAT MENGINPUTKAN STRROM, PTL MENYALA SISA STROOM 17 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RAJAPOLAH"
                },
                {
                    "no_laporan": "K5423020101924",
                    "waktu_lapor": "01/02/2023 09:27:06",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675243626,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Syafi'ih",
                    "alamat_pelapor": "JL JINGGA No. BARURAMBAT",
                    "no_telp_pelapor": "6281939363637",
                    "keterangan_pelapor": "Tidak dapat membeli token listrik dan pada meteran terdapat tulisan inSCEK",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020101926",
                    "waktu_lapor": "01/02/2023 09:27:22",
                    "waktu_response": "01/02/2023 10:18:18",
                    "waktu_recovery": "01/02/2023 11:51:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3056,
                    "durasi_recovery_time": 5566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "5794  865",
                    "nama_pelapor": "IBU HELENA",
                    "alamat_pelapor": "JL RICAN BARU NO 20 KEL SLEMAN KEC SLEMAN KOTA  DIY (DEKAT UNIV ATMAJAYA SLEMAN)",
                    "no_telp_pelapor": "0214750560",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK  JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI CC.54.SUTA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020101927",
                    "waktu_lapor": "01/02/2023 09:27:18",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675243638,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "baharudin",
                    "alamat_pelapor": "Jl. Karya No.A9",
                    "no_telp_pelapor": "6281258110545",
                    "keterangan_pelapor": "tidak bisa membeli token listrik 100rb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAKAP"
                },
                {
                    "no_laporan": "K5423020101929",
                    "waktu_lapor": "01/02/2023 09:27:37",
                    "waktu_response": "01/02/2023 09:31:56",
                    "waktu_recovery": "01/02/2023 10:28:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 259,
                    "durasi_recovery_time": 3390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Meyasa Mentari",
                    "alamat_pelapor": "KP GARESSI No.0",
                    "no_telp_pelapor": "6285395908216",
                    "keterangan_pelapor": "Perubahan Instalasi listrik dan daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARIANGO"
                },
                {
                    "no_laporan": "K5423020101930",
                    "waktu_lapor": "01/02/2023 09:27:37",
                    "waktu_response": "01/02/2023 09:28:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 33946270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YAHYA",
                    "alamat_pelapor": "JL PETOJO BARAT VI NO.4 RT07/1 KEL DURI PULO KEC GAMBIR JAKPUS ACUAN BELAKANG KING FOTO",
                    "no_telp_pelapor": "02129494299",
                    "keterangan_pelapor": "TGL 27/01/23 PENANGANAN GANGGUAN 1 BANGUNAN PADAM OLEH PETUGAS PLN DILAKSANAKAN DENGAN CARA MENGGANTI MCB , NAMUN MCB TERSEBUT BUKAN DARI PLN , YBS MENGKHAWATIRKAN MCB TERSEBUT TIDAK SUAI DNEGAN KETENTUAN, DAN SESUAI INFO PELANGGAN LOKASI TERSEBUT BELUM DI LAKUKAN PENYEGELAN KEMBALI . MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN. HINGGA SAAT INI BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020101932",
                    "waktu_lapor": "01/02/2023 09:27:53",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675243673,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Zalni",
                    "alamat_pelapor": "desa Balun ijuk",
                    "no_telp_pelapor": "6281377564581",
                    "keterangan_pelapor": "16 kwh belum terpasang,  perluasan 2tiang sudah ada, kapan kabelnya ada ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020101935",
                    "waktu_lapor": "01/02/2023 09:28:03",
                    "waktu_response": "01/02/2023 10:22:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3261,
                    "durasi_recovery_time": 33943027,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hadhari",
                    "alamat_pelapor": "DN POREH TIMUR DS POREH No.0 RT.0 RW.0 KR PENANG",
                    "no_telp_pelapor": "62818535667",
                    "keterangan_pelapor": "MUTASI_K (G9923020188119:Pelanggan sudah dihubungi TE langsung close ) - gagal memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020101937",
                    "waktu_lapor": "01/02/2023 09:28:07",
                    "waktu_response": "01/02/2023 09:40:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 33945528,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "feisal al rasyid",
                    "alamat_pelapor": "JL AMIR HAMZAH GG SMPN 5 KEL GOTONG ROYONG No.37 RT.7 RW.0 TJ KRG PST",
                    "no_telp_pelapor": "6281392597128",
                    "keterangan_pelapor": "MUTASI_K (G9923020188202:App Error) - Putaran KWH tidak normal/berputar cepat.. terukur load 13A, mohon di cek kembali dan dilakukan ganti kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020101939",
                    "waktu_lapor": "01/02/2023 09:28:10",
                    "waktu_response": "01/02/2023 09:28:56",
                    "waktu_recovery": "01/02/2023 09:30:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "riny",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020101940",
                    "waktu_lapor": "01/02/2023 09:28:25",
                    "waktu_response": "01/02/2023 10:12:54",
                    "waktu_recovery": "01/02/2023 10:21:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2669,
                    "durasi_recovery_time": 524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIYANTO",
                    "alamat_pelapor": "JL SEROJA 1 NO 10  RT-3 / RW-1 SEMARANG",
                    "no_telp_pelapor": "6285641442051",
                    "keterangan_pelapor": "TGL 17/01/23  PENANGANAN GANGGUAN APP PRABAYAR TERBAKAR OLEH PETUGAS (BP JEFRI DAN BP BOWO) DENGAN CARA SAMBUNG LANGSUNG. NO BERITA ACARA. - . MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 56603644206.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020101941",
                    "waktu_lapor": "01/02/2023 09:28:22",
                    "waktu_response": "01/02/2023 11:47:19",
                    "waktu_recovery": "01/02/2023 11:51:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8337,
                    "durasi_recovery_time": 255,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri Lestari",
                    "alamat_pelapor": "DS SUGIHWARAS No.10 TL BETUTU",
                    "no_telp_pelapor": "6285292497999",
                    "keterangan_pelapor": "voltase turun lampu2 redup elektronik seperti kulkas jg redup sampe ada yg mati.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020101942",
                    "waktu_lapor": "01/02/2023 09:28:36",
                    "waktu_response": "01/02/2023 10:03:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2122,
                    "durasi_recovery_time": 33944133,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0007342120000",
                    "nama_pelapor": "IBU NANI",
                    "alamat_pelapor": "DS SELOPURO LASEM RT 6/5 NO- KEC LASEM KAB REMBANG JATIM ACUAN : DEKAT MAY SALON ",
                    "no_telp_pelapor": "082133706888",
                    "keterangan_pelapor": "MUTASI_K (G9923020188097:tidak bisa beli token) - KELUHAN BERULANG : K5423020101482, MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 14451700034 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL HAMPIR PADAM ) SISA 5.37 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5423020101946",
                    "waktu_lapor": "01/02/2023 09:28:52",
                    "waktu_response": "01/02/2023 11:11:58",
                    "waktu_recovery": "01/02/2023 12:51:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6186,
                    "durasi_recovery_time": 6000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fhatir Pratama",
                    "alamat_pelapor": "DN LEKONG PITUK No. TETEBATU",
                    "no_telp_pelapor": "6281939473756",
                    "keterangan_pelapor": "Kwh tidak bisa gagal masukan token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101947",
                    "waktu_lapor": "01/02/2023 09:28:55",
                    "waktu_response": "01/02/2023 09:44:38",
                    "waktu_recovery": "01/02/2023 10:20:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 943,
                    "durasi_recovery_time": 2160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji suhendro",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai dengan penggunaan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101948",
                    "waktu_lapor": "01/02/2023 09:28:57",
                    "waktu_response": "01/02/2023 09:34:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 354,
                    "durasi_recovery_time": 33945880,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nana Salsabiella",
                    "alamat_pelapor": "JL LAPANG No.0 RT.006 RW.10 BAREGBEG",
                    "no_telp_pelapor": "6289609327976",
                    "keterangan_pelapor": "MUTASI_K (G9923020188074:permintaan CT) - minta ID meteran token. gausah nelpon. langsung kirim aja via chat ke whatsapp. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5123020100358",
                    "waktu_lapor": "01/02/2023 09:30:08",
                    "waktu_response": "01/02/2023 09:34:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33945878,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14025229460",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL - NO 3A KEL SUKOREJO KEC SUKOREJO KAB KENDAL  / DI DEKAT KANTOR POLISI, DI DEPAN KANTOR POS",
                    "no_telp_pelapor": "081325859575",
                    "keterangan_pelapor": "MUTASI_K (G9923020188895:perlu penanganan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 17 KWH. PTL NYALA. NO TOKEN 30100000122055918664. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WELERI"
                },
                {
                    "no_laporan": "K5223020100461",
                    "waktu_lapor": "01/02/2023 09:30:03",
                    "waktu_response": "01/02/2023 11:03:58",
                    "waktu_recovery": "01/02/2023 11:10:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5635,
                    "durasi_recovery_time": 364,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1011111657560",
                    "nama_pelapor": "IBU KASTINI",
                    "alamat_pelapor": "JLN BUKO ANGIN-ANGIN  DS BUKO NO. - RT-03 / RW-06 KEL BUKO KEC WEDUNG  KAB DEMAK>>MASUK GG TPI",
                    "no_telp_pelapor": "085802776016",
                    "keterangan_pelapor": "GAGAL BELI TOKEN. PELANGGAN SUDAH MENCOBA PEMBELIAN 3X NAMUN BELUM BERHASIL. TIDAK ADA BLOCKING TOKEN. PTL MENYALA. SISA 136 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5423020101957",
                    "waktu_lapor": "01/02/2023 09:30:24",
                    "waktu_response": "01/02/2023 09:33:27",
                    "waktu_recovery": "01/02/2023 11:58:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 8682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANDY",
                    "alamat_pelapor": "PR FREJA HOUSE BLOK C12 NO 8 RT -/- KEL SAMPORA KEC - KAB TANGERANG ACUAN LOKASI DEKAT AEON ",
                    "no_telp_pelapor": "081388092947",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 24.17 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K3223020100003",
                    "waktu_lapor": "01/02/2023 00:39:14",
                    "waktu_response": "01/02/2023 10:02:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 33811,
                    "durasi_recovery_time": 33944206,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAMLI",
                    "alamat_pelapor": "JL SUKAMADI NO - RT-2 / RW-2 DN REJOAGUNG DS SUMBER AGUNG KEC PESANGGARAN KAB BANYUWANGI :l: DEKAT PERSAWAHAN ",
                    "no_telp_pelapor": "081234181255",
                    "keterangan_pelapor": "MUTASI_K (G9923020188089:cek) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL NYALA. SISA 13 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JAJAG"
                },
                {
                    "no_laporan": "K5223020100079",
                    "waktu_lapor": "01/02/2023 01:50:40",
                    "waktu_response": "01/02/2023 07:57:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22031,
                    "durasi_recovery_time": 33951700,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000010501516",
                    "nama_pelapor": "BAPAK SURONO",
                    "alamat_pelapor": "KP.PASIRANDU RT 10 RW 05 DSA SUKASARI KEC.SERANG BARU KAB BEKASI",
                    "no_telp_pelapor": "085771761099",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 15922, ST AK 17725, ST BERDASARKAN ANGKA ACMT 25/01/2023 = 17725. REK BELUM DILUNASI. (RUMAH DIHUNI, TIDAK DIPAGAR/DIKUNCI. APP MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5123020100019",
                    "waktu_lapor": "01/02/2023 01:59:02",
                    "waktu_response": "01/02/2023 05:22:50",
                    "waktu_recovery": "01/02/2023 08:33:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12228,
                    "durasi_recovery_time": 11448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL BENTENGAN TIMUR NO31 RT11/03, SUNTER JAYA, TANJUNG PRIOK, KOTA ADM. JAKARTA UTARA, DKI JAKARTA",
                    "no_telp_pelapor": "082320000152",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PERMOHONAN PB NO AGENDA 545109912301319203 DIKARENAKAN PELANGGAN INGIN KE DAYA 2200 VA, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN MELALAUI GOPAY TANGGAL 31/01/2023 PUKUL 18:49 WIB, NAMUN PEMBAYARAN BELUM MASUK, MOHON KONFRIMASI KE PELANGGAN, TERIMA KASIH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5123020100021",
                    "waktu_lapor": "01/02/2023 02:04:04",
                    "waktu_response": "01/02/2023 02:26:01",
                    "waktu_recovery": "01/02/2023 02:34:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TITIN ",
                    "alamat_pelapor": "TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ",
                    "no_telp_pelapor": "087786974290",
                    "keterangan_pelapor": "TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K1423020100022",
                    "waktu_lapor": "01/02/2023 03:13:25",
                    "waktu_response": "01/02/2023 04:59:44",
                    "waktu_recovery": "01/02/2023 07:03:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6379,
                    "durasi_recovery_time": 7433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001820788",
                    "nama_pelapor": "IBU IRFI ",
                    "alamat_pelapor": "JL NIAGA 7 PERUM KEMANG BLOK F NO 23 KEC RAWA LUMBU KEL SEPANJANG JAYA KOTA BEKASI ACUAN LOKASI DEKAT RUMAH YATIM ",
                    "no_telp_pelapor": "62816922683",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) \\nDENGAN NO METER 56700750112 DAN SISA KWH 15.1",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020100106",
                    "waktu_lapor": "01/02/2023 03:45:58",
                    "waktu_response": "01/02/2023 06:24:51",
                    "waktu_recovery": "01/02/2023 06:28:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9533,
                    "durasi_recovery_time": 200,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000943441",
                    "nama_pelapor": "IBU MELLY KURNIASIH",
                    "alamat_pelapor": "PERUMAHAN CEMPAKA ARUM JL. FLAMBOYAN 5 NO 191 CIREBON",
                    "no_telp_pelapor": "08889353988",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 2023 (28/01/2023) = 4608, ST APP TGL 26/01/2023 = 4496. REK BELUM DILUNASI. (RUMAH TIDAK DIHUNI NAMUN PAGAR TIDAK TERKUNCI, PETUGAS TIDAK DIKETAHUI DATANG KE LOKASI). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K3223020100008",
                    "waktu_lapor": "01/02/2023 04:01:26",
                    "waktu_response": "01/02/2023 06:13:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7936,
                    "durasi_recovery_time": 33957949,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERMA ",
                    "alamat_pelapor": "JL - PR BMW ARJUNA BLOK  C NO 10   RT-3 / RW-6 KEL SAMBI ROBYONG KEC WUNUT KAB TULUNGAGUNG. ACUAN LOKASI : DEKAT ALFAMART SAMBI ROBYONG",
                    "no_telp_pelapor": "085755588892",
                    "keterangan_pelapor": "MUTASI_K (G9923020288969:gangguan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN ID PEL : 514032038640 , SISA KWH 1910 (PTL NYALA) DENGAN NO TOKEN : 0781 5151 3024 7111 0481 -\\nMOHON BANTUAN TINDAK LANJUT , KARENA PERMASALAHAN PELANGGAN MASIH BELUM SELESAI (CC.51.ASTUTIK) // MOHON BANTUAN TINDAK LANJUT , KARENA PERMASALAHAN PELANGGAN MASIH BELUM SELESAI (CC.51.NILLA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5223020100112",
                    "waktu_lapor": "01/02/2023 04:16:48",
                    "waktu_response": "01/02/2023 05:58:33",
                    "waktu_recovery": "01/02/2023 12:02:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6105,
                    "durasi_recovery_time": 21830,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRIYANTO",
                    "alamat_pelapor": "JL.PALEM HIJAU, COKROKONTENG, RT.04 RW.2. KEL SIDOARUM. KEC GODEAN KAB SLEMAN PROV DIY",
                    "no_telp_pelapor": "085921182228",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 385.41. PTL (HAMPIR PADAM). PELANGGAN PERNAH LAPOR DENGAN NO: K5223013102183, STATUS SELESAI, PELANGGAN TIDAK DIKONFIRMASI s.d 1X6 JAM. LAPOR KEMBALI CC.54.JULIANA TGL 01/02/23 12FZUS3 08.46 085921182228",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5223020100116",
                    "waktu_lapor": "01/02/2023 04:43:43",
                    "waktu_response": "01/02/2023 08:06:28",
                    "waktu_recovery": "01/02/2023 08:52:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12165,
                    "durasi_recovery_time": 2737,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SELAMET",
                    "alamat_pelapor": "JL MUARA TAKUS NO.30 - RT- / RW- KEL MADRASHULU KEC MEDAN KOLONIA KOTA MEDAN > LOKASI BELAKANG SAN PLASA",
                    "no_telp_pelapor": "0614510290",
                    "keterangan_pelapor": "LEBIH TAGIH . STAND AKHIR REK JANUARI, 2023 =19583, STAND APP 01/02/2023 = 16677,NOTE: PETUGAS CATER SELALU MENGINFORMASIKAN UNTUK LISTRIK AKAN DIGANTI KE BISNIS, PELANGGAN INGIN MENGETAHUI MAKSUD DAN TUJUAN, PETUGAS CATER DIJANJIKAN UNTUK MELAKUKAN PERGANTIAN KWH METER BARU NAMUN JUGA TIDAK DIREALISASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K1423020100025",
                    "waktu_lapor": "01/02/2023 04:45:25",
                    "waktu_response": "01/02/2023 05:36:02",
                    "waktu_recovery": "01/02/2023 06:02:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3037,
                    "durasi_recovery_time": 1582,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "56224073793",
                    "nama_pelapor": "IBU AMELIA ",
                    "alamat_pelapor": "JL.PERJUANGAN KP RAWA KUDA NO.138 RT.11 RW.06 KEL.KARANG HARUM KEC.KEDUNG WARINGIN KAB.BEKASI - JABAR. ",
                    "no_telp_pelapor": "6285774292335",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MENGINFORMASIKAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DENGAN NO METER 56224073793 DAN SISA KWH = 0000 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020100119",
                    "waktu_lapor": "01/02/2023 04:48:12",
                    "waktu_response": "01/02/2023 07:34:08",
                    "waktu_recovery": "01/02/2023 11:50:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9956,
                    "durasi_recovery_time": 15380,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febry Cahjagraha_",
                    "alamat_pelapor": " JL PISANG GG.TALOK 3 SAREN NO., CATURTUNGGAL, DEPOK, KAB. SLEMAN, DAERAH ISTIMEWA YOGYAKARTA",
                    "no_telp_pelapor": "089611011990",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN PROSES TURUN DAYA (R2T/3500 VA - R1T/1300 VA) MELALUI APLIKASI PLN MOBILE DENGAN STATUS PERMOHONAN MENUNGGU VERIFIKASI PLN UNIT DAN STATUS PADA AP2T PERMOHONAN BELUM DISAHKAN MANAGER. YBS INGIN SEGERA DAPAT DITINDAKLANJUTI.",
                    "media": "Facebook",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5223020100129",
                    "waktu_lapor": "01/02/2023 05:22:32",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675228952,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TUTI",
                    "alamat_pelapor": "JL JAWA NO - RT 3 RW 17 KP HEGARWANGI KEL DS GALANGGANG KEC BATUJAJAR KOTA BANDUNG :: DEKAT MASJID NURUL JANNAH",
                    "no_telp_pelapor": "6287824008089",
                    "keterangan_pelapor": "TOKEN GAGAL, PTL MENYALA, NO TOKEN SESUAI 47691186552550626474, SISA KWH 380 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5223020100133",
                    "waktu_lapor": "01/02/2023 05:27:45",
                    "waktu_response": "01/02/2023 06:58:42",
                    "waktu_recovery": "01/02/2023 07:18:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5457,
                    "durasi_recovery_time": 1166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKMAN",
                    "alamat_pelapor": "JL PERSAHABATAN (BATU BELAH I) NO. 101X RT-13 / RW-4 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN >> DEKAT DENGAN MUSHOLA FATUKHUL KHOIR ",
                    "no_telp_pelapor": "6285885263716",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223012800271 MOHON BANTUAN LAYANAN GESER KABEL LISTRIK. PELANGGAN MENGHENDAKI GESER KABEL LISTRIK DENGAN ID PEL : 547500588511. \\nPELANGGAN MENGHUBUNGI KEMBALI BELUM ADA TINDAK LANJUT, MOHON TINDAK LANJUT. CC.52.LEO",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100136",
                    "waktu_lapor": "01/02/2023 05:32:54",
                    "waktu_response": "01/02/2023 05:43:06",
                    "waktu_recovery": "01/02/2023 06:03:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 1196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "JL.TROPODO 1 BARAT NO.149A RT-15 / RW-02 KEL.TROPODO KEC.WARU KAB SIDOARJO >> RUMAH DEKAT MUSHOLLA",
                    "no_telp_pelapor": "085104617658",
                    "keterangan_pelapor": "TGL 31-01-2023 PROSES PS 900/R1M-4400/L DENGAN NO.REGISTER:5114629016604. TGL 31-01-2023 BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI VIA ICONPAY RP.189,290, PS AKAN DIPERGUNAKAN PUKUL:06.00 PAGI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K1423020100030",
                    "waktu_lapor": "01/02/2023 05:39:58",
                    "waktu_response": "01/02/2023 05:54:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 894,
                    "durasi_recovery_time": 33959079,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUWEN/BP JONI FERNANDES SIHOMBING",
                    "alamat_pelapor": "JL SWADAYA MARINDAL NO 135 RT 00 RW 00 KEL HARJOSARI 2 KEC MEDAN AMPLAS KOTA MEDAN LOKASI MARINDAL DALAM ",
                    "no_telp_pelapor": "6285765442477",
                    "keterangan_pelapor": "MUTASI_K (G9923020187913:.) - TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA BRI PTL MINTA SEGERA DISAMBUNG. INFO PELANGGAN SUDAH MENGHUBUNGI PETUGAS DELITUA SEBELUMNYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K2323020100033",
                    "waktu_lapor": "01/02/2023 05:51:50",
                    "waktu_response": "01/02/2023 06:27:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2148,
                    "durasi_recovery_time": 33957113,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000000426130",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "KK HARAPAN BARU BLOK B2 NO 7 DAN 8  JL GARDENA 2 KL KT BARU KEC BEKASI BRT KT BEKASI ",
                    "no_telp_pelapor": "0811967139",
                    "keterangan_pelapor": "MUTASI_K (G9923020187854:urgen) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43”,  DISPLAY METER TERTERA  GAGAL, PTL  NYALA  (NM 32025088835 ) SISA 14 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K2323020100035",
                    "waktu_lapor": "01/02/2023 05:55:30",
                    "waktu_response": "01/02/2023 06:02:16",
                    "waktu_recovery": "01/02/2023 06:23:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 406,
                    "durasi_recovery_time": 1285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHASANAH",
                    "alamat_pelapor": "JL KELUNCNG PRIAN DN KELUNCING RT 2 RW 2 KEL PRIYAN KEC MONTONG GADING KAB LOMBOK TIMUR AC LOKASI UTARA MASJID ",
                    "no_telp_pelapor": "081947095478",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 14297668676 PTL MENYALA SISA 445 KWH NO TOKEN: 3810 6483 1143 3794 1077 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100150",
                    "waktu_lapor": "01/02/2023 06:06:20",
                    "waktu_response": "01/02/2023 06:21:13",
                    "waktu_recovery": "01/02/2023 07:59:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 5878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDI ",
                    "alamat_pelapor": "JL RAYA KECAPI PR KECAPI RESIDENCE KAV BLOK- NO 10 RT-9 / RW-16 KEL JATIRAHAYU KEC PONDOK MLATI KOTA BEKASI // DEKAT DENGAN APOTIK SEHATI ",
                    "no_telp_pelapor": "081214220918",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH 15.96  NO TOKEN 09284866452613717300//MENGHUB KEMBALI 6.23 01/02/23 CC.54.BASITH_N",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020100075",
                    "waktu_lapor": "01/02/2023 06:13:20",
                    "waktu_response": "01/02/2023 06:16:54",
                    "waktu_recovery": "01/02/2023 06:19:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "DN REKESAN DS PONDOK AGUNG JL PLTA MENDALAN NO -    RT-10 / RW-2 KEC KASEMBON KAB MALANG \\nDEKAT SEKOLAH SDN PONDOK AGUNG 4 ",
                    "no_telp_pelapor": "081259708314",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP METER KE TEMPAT YANG SEHARUSNYA KARENA SEBELUMNYA DILAKUKAN RENOVASI RUMAH,   \\nNIK KTP : 3507280103860002 ATAS NAMA BP AGUS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGORO"
                },
                {
                    "no_laporan": "K5223020100156",
                    "waktu_lapor": "01/02/2023 06:16:20",
                    "waktu_response": "01/02/2023 06:58:52",
                    "waktu_recovery": "01/02/2023 07:34:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2552,
                    "durasi_recovery_time": 2155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GLEDIS",
                    "alamat_pelapor": "JL UTARUM BANTEMIN ASRAMA POLRES BANTEMIN NO B6 RT-0 / RW-0 KEL BANTEMIN  KEC KAIMANA KAB KAIMANA ACUAN LOKASI : ASRAMA POLRES KAIMANA",
                    "no_telp_pelapor": "085256201405",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN TERETERA GAGAL , PTL NORMAL. 22.36\\n5178 2359 7634 7476 1157",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KAIMANA"
                },
                {
                    "no_laporan": "K2323020100041",
                    "waktu_lapor": "01/02/2023 06:19:51",
                    "waktu_response": "01/02/2023 08:10:27",
                    "waktu_recovery": "01/02/2023 10:12:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6636,
                    "durasi_recovery_time": 7325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRAWATI ",
                    "alamat_pelapor": "JL AW SYAHRANI 4 RT 02 NO 12   RW-0 KL SEMPAJA SLT KEC - KOTA SMD ",
                    "no_telp_pelapor": "85100069908",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN SALAH MELAKUKAN PEMBELIAN TOKEN DG NO METER 32140671531  AN  TARBIAH  NO TOKEN 6113 5576 6610 6613 7875 ( 1/2/23) RP 200.000 . PELANGGAN BERMAKSUD MEMBELI TOKEN UTK RUMAH YBS DG NO METER : 32188625530 AN  SITI SUGIYANTI ( PELANGGAN SDH DI JLS KAN PERIHAL TSB SDH DI LUAR TANGGUNG JAWAB PLN) \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA KOTA"
                },
                {
                    "no_laporan": "K3223020100023",
                    "waktu_lapor": "01/02/2023 06:20:40",
                    "waktu_response": "01/02/2023 06:55:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2112,
                    "durasi_recovery_time": 33955419,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "JL. HANDAYANI LR. 13 KM. 10 MASUK KEL. SAWAH GUMU KEC. SORONG UTARA KOTA SORONG",
                    "no_telp_pelapor": "82199577405",
                    "keterangan_pelapor": "MUTASI_K (G9923020187869:cek) - TIDAK DAPAT MELAKUKAN PENGINPUTAN VOUCHER (SISA 34.53 KWH), UPDATE VKRN 43. NO TOKEN SESUAI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K1223020100014",
                    "waktu_lapor": "01/02/2023 06:20:48",
                    "waktu_response": "01/02/2023 07:51:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5452,
                    "durasi_recovery_time": 33952071,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SALWA",
                    "alamat_pelapor": "JL BATAN INDAH BLOK G NO18 KEL KADEMANGAN PERUM BATAN INDAH KEC SETU KOTA TANGERANG SELATAN || LOKASI PEREMPATAN ",
                    "no_telp_pelapor": "62859106975640",
                    "keterangan_pelapor": "MUTASI_K (G9923020187935:Vkrn masuk kode keluhan G ) - INPUT TOKEN GAGAL UPDATE VKRN 43 (PTL MENYALA) SISA KWH 50.1\\nLAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO : K5223013102201 SESUAI INFORMASI PELANGGAN, BELUM DIHUBUNGI PETUGAS \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100080",
                    "waktu_lapor": "01/02/2023 06:22:11",
                    "waktu_response": "01/02/2023 06:34:04",
                    "waktu_recovery": "01/02/2023 10:58:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 713,
                    "durasi_recovery_time": 15853,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO RIANTO",
                    "alamat_pelapor": "JL MEGA KP CIKETING UDIK NO.169 RT 1 RW 7 DS. CIKETING UDIK KEC. BANTARGEBANG KOTA BEKASI // DEKAT MASJID AL IKHLAS",
                    "no_telp_pelapor": "082311324944",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43, PTL NYALA  SISA 186 KWH . NO TOKEN TIDAK MENGETAHUI. BELUM ADA PEMBARUAN KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5123020100083",
                    "waktu_lapor": "01/02/2023 06:27:15",
                    "waktu_response": "01/02/2023 07:49:05",
                    "waktu_recovery": "01/02/2023 09:39:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4910,
                    "durasi_recovery_time": 6610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUARIAH",
                    "alamat_pelapor": "JL MERGAN RAYA GG.21 NO 47  RT-2 RW-6 KEL. TANJUNGREJO KEC. SUKUN KOTA MALANG.   DEKAT TOKO SEPATU NUKUS",
                    "no_telp_pelapor": "081775256752",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK  1 MINGGU YANG LALU  MENDAPAT  ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5123020100084",
                    "waktu_lapor": "01/02/2023 06:31:23",
                    "waktu_response": "01/02/2023 07:02:15",
                    "waktu_recovery": "01/02/2023 08:05:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1852,
                    "durasi_recovery_time": 3818,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "JL.TROPODO 1 BARAT NO.167 RT-15 RW-02 KEL.TROPODO KEC.WARU KAB SIDOARJO :: DEKAT MUSHOLLA",
                    "no_telp_pelapor": "085104617658",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100136, PELANGGAN MENDAFTAR PS ( L / 4400 VA ) PELAKSANAAN TGL 01/02/2023 JAM 06.00 DENGAN NO REGISTER 5114629016604, BP LUNAS PADA TGL 31/01/2023 NAMUN HINGGA SAAT INI BELUM ADA REALISASI OLEH PLN SETEMPAT .\\nUPDATE PENGADUAN PELANGGAN / CC.51.PUSPITASARI\\n( PELANGGAN LAPOR KEMBALI , INGIN DALAM WAKTU 20 MENIT SEGERA ADA PETUGASDATANG DILOKASI, LAPOR HINGGA 4 KALI BELUM ADA PETUGAS DATANG , MOHON BANTUAN TINDAKLANJUTNYA TERIMA KASIH )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K2323020100046",
                    "waktu_lapor": "01/02/2023 06:36:18",
                    "waktu_response": "01/02/2023 08:49:30",
                    "waktu_recovery": "01/02/2023 12:52:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7992,
                    "durasi_recovery_time": 14591,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002042296",
                    "nama_pelapor": "IBU LIA",
                    "alamat_pelapor": "JL BAYAN 2 KP MUSTIKA JAYA RT 1/11 KEL MUSTIKA JAYA  KEC MUSTIKA JAYA KOTA BEKASI ( DEKAT POSYANDU ) ",
                    "no_telp_pelapor": "087782800413",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI  PTL MINTA SEGERA DISAMBUNG. TERKAIT 537410877683 (BELUM ADA PENYAMBUNGAN)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K3223020100031",
                    "waktu_lapor": "01/02/2023 06:38:03",
                    "waktu_response": "01/02/2023 07:54:42",
                    "waktu_recovery": "01/02/2023 08:00:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4599,
                    "durasi_recovery_time": 346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NONENG",
                    "alamat_pelapor": "KP. KIARAPAYUNG RT-3 / RW-2 DS. MEKARSARI KEC. NGAMPRAH KAB. BANDUNG BARAT",
                    "no_telp_pelapor": "081802222573",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGELUHKAN SISA KWH PELANGGAN CEPAT HABIS. TOKEN SEBESAR RP. 50.000 HANYA DIGUNAKAN SELAMA 7 HARI YANG BIASANYA HABIS SELAMA 15 HARI SEJAK 24/01/23 PEMAKAIAN DILOKASI NORMAL DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5123020100097",
                    "waktu_lapor": "01/02/2023 06:40:30",
                    "waktu_response": "01/02/2023 07:07:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 33954744,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REI",
                    "alamat_pelapor": "JL BATANG.KUIS DUSUN 8 NO.99 RT002 RW001 DS.BUNTU BEDIMBAR KEC.TANJUNG MORAWA KAB  DELI SERDANG ( PAGAR HITAM )",
                    "no_telp_pelapor": "08116131771",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (BULAN 02/2023) = (28903),APP TGL. (01/02/2023) = (27068).PETUGAS CATER (RUTIN DATANG, LETAK APP MUDAH DIJANGKAU, TAGIHAN REKENING BELUM DILUNASI OLEH PELANGGAN, MOHON TINDAKLANJUTNYA ,TERIMA KASIH ).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5123020100104",
                    "waktu_lapor": "01/02/2023 06:45:31",
                    "waktu_response": "01/02/2023 09:34:13",
                    "waktu_recovery": "01/02/2023 12:19:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10122,
                    "durasi_recovery_time": 9927,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROSID",
                    "alamat_pelapor": "JL DR WAHIDIN NO 61 DN SUMBER KEL KENBANGAN RT 4 RW 8 KEC KEBOMAS KAB GRESIK, DEKAT MAKAM SEMEN",
                    "no_telp_pelapor": "081131131587",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT KE PELANGGAN DENGAN NOMOR METER 14031221287 TERKAIT KESULITAN PEMBELIAN TOKEN DENGAN KETERANGAN YANG MUNCUL DITEMPAT PEMBELIAN \\\"NOMOR METER SALAH\\\" DAN KETERANGAN ''SILAHKAN KIRIM DIL PREPAID KE P2APST !!!' PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 240.67 KWH, TIDAK ADA PENGGANTIAN KWH METER DI LOKASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K1423020100036",
                    "waktu_lapor": "01/02/2023 06:50:51",
                    "waktu_response": "01/02/2023 07:30:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2401,
                    "durasi_recovery_time": 33953319,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI",
                    "alamat_pelapor": "JL MASJID ATTAQWA RT 3 RW 9 NO C23 KEC BEKASI BARAT KEL BINTARA JAYA KOTA BEKASI ACUAN LOKASI DEKAT PERTIGAAN ",
                    "no_telp_pelapor": "081284680909",
                    "keterangan_pelapor": "MUTASI_K (G9923020187903:vkrn) - TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)\\nDENGAN NO METER 32008115787 DAN SISA KWH 15.93",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K3223020100036",
                    "waktu_lapor": "01/02/2023 06:54:06",
                    "waktu_response": "01/02/2023 07:03:30",
                    "waktu_recovery": "01/02/2023 10:58:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 14100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01102642970",
                    "nama_pelapor": "IBU MAWAR",
                    "alamat_pelapor": "JL BALI ROTAN KP CIKETING UDIK RT-004 / RW-02 KEL CIKIWUL KEC BANTAR GEBANG KOTA BEKASI. ACUAN LOKASI BELAKANG MASJID ARRAMDAN",
                    "no_telp_pelapor": "6285779011021",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA) SISA TOKEN 1939 KWH / UPDATE LAPOR CC.54.PRATIWI 07.08",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K2323020100054",
                    "waktu_lapor": "01/02/2023 07:09:04",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675235344,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU MELI",
                    "alamat_pelapor": "JL DAYUNG CLUSTER PR DAYUNG CLUSTER BLOK/ NO  D 06 0 RT-42 / RW-5 KL SANGATA UTR KEC  SANGATA UTR KAB KUTIM. RMH PALING UJUNG DPN TAMAN ",
                    "no_telp_pelapor": "81351856194",
                    "keterangan_pelapor": "MUTASI_K (G9923020187905:ganggguan) - MOHON BANTUAN TINDAKLANJUT TIDAK DAPAT INPUT TOKEN DISPLAY APP METER TERTERA GAGAL . PTL NYALA . SISA 793 KWH  NO METER: 32130518791 . TOKEN 1138 6838 0737 4226 8689",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULPSANGATTA"
                },
                {
                    "no_laporan": "K3223020100041",
                    "waktu_lapor": "01/02/2023 07:12:23",
                    "waktu_response": "01/02/2023 07:15:22",
                    "waktu_recovery": "01/02/2023 09:06:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 6668,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMKA",
                    "alamat_pelapor": "JL BOTTO LAMBUA RT 006 RW 007 KANJILO, BAROMBONG, KAB. GOWA, SULAWESI SELATAN, AC LOKASI DIBELAKANG RUMAH PAK RW ",
                    "no_telp_pelapor": "04118912888",
                    "keterangan_pelapor": "TERKAIT NO LAPOR: K3223013000107,  K2323011800058, K3222112300257 & K5322120600180 BELUM ADA PENANGANAN , PROSES PB (R1MT/900VA) DENGAN NO. REGISTER : 3213112121391 TGL. 30/10/2022 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5223020100201",
                    "waktu_lapor": "01/02/2023 07:12:49",
                    "waktu_response": "01/02/2023 07:30:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1037,
                    "durasi_recovery_time": 33953365,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "005690548",
                    "nama_pelapor": "BP MIKO",
                    "alamat_pelapor": "JL JEPIT TEMBI DN KARANGGONDANG - 175 RT-6 / RW-9 KEL BENDOWOHARJO KEC SEWON KAB BANTUL || PINGGIR JALAN, DARI LAMPU MERAH JEPIT KE TIMUR 200 M, UTARA JALAN",
                    "no_telp_pelapor": "0274368092",
                    "keterangan_pelapor": "MUTASI_K (G9923020188001:tegangan drop) - 1 BANGUNAN VOLTASE DROP, TEGANGAN TERUKUR -, TERJADINYA SETELAH PUKUL 6 SORE\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K1423020100041",
                    "waktu_lapor": "01/02/2023 07:13:11",
                    "waktu_response": "01/02/2023 10:25:21",
                    "waktu_recovery": "01/02/2023 22:38:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11530,
                    "durasi_recovery_time": 43967,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RULLY ",
                    "alamat_pelapor": "LR SUBUR No.01 RT.9 RW.0 KEL PASIR PUTIH KEC JAMBI SELATAN KOTA JAMBI DI DEKAT SEKOLAH NURUL HIDAYAH MI  ",
                    "no_telp_pelapor": "082377850025",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP, TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN-43  NO METER 14257603762 NO TOKEN 2232 9443 3709 9736 1383 SISA KWH 27.40 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K2323020100055",
                    "waktu_lapor": "01/02/2023 07:15:16",
                    "waktu_response": "01/02/2023 07:21:07",
                    "waktu_recovery": "01/02/2023 07:48:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 351,
                    "durasi_recovery_time": 1645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZIDAN ",
                    "alamat_pelapor": "JLN. DAMAI RT 9 / RW 8 NO.82 KL SIDODAMAI KEC  SAMARINDA ILIR KT SAMARINDA  DKT WARUNG SIMPANG 3",
                    "no_telp_pelapor": "82155205935",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT TIDAK DAPAT INPUT TOKEN DISPLAY APP METER TERTERA GAGAL . PTL NYALA . SISA 140 KWH    NO METER: 32129658541 . TOKEN 7125 9739 1392 4016 6802 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5123020100131",
                    "waktu_lapor": "01/02/2023 07:17:16",
                    "waktu_response": "01/02/2023 07:18:17",
                    "waktu_recovery": "01/02/2023 08:52:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 5658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22102670829",
                    "nama_pelapor": "IBU ARI ",
                    "alamat_pelapor": "JL - PERUM GRAHA KOTA BLOK A-14 NO 37 RT 71 RW 12 KEL SUKO KEC SIDOARJO KAB SIDOARJO / DEKAT SDN SUKO 2 ",
                    "no_telp_pelapor": "081231148914",
                    "keterangan_pelapor": "NM 22102670829 PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN REJECT SETELAH UPDATE VKRN 43\\\" , NO TOKEN 5479 7373 5847 4042 4761 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = 20 KWH , PTL MENYALA \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100211",
                    "waktu_lapor": "01/02/2023 07:19:22",
                    "waktu_response": "01/02/2023 09:09:21",
                    "waktu_recovery": "01/02/2023 09:24:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6599,
                    "durasi_recovery_time": 886,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU CINDY",
                    "alamat_pelapor": "JL PLUIT MURNI 3 NO. 19 RT 10. RW 04. PLUIT KECAMATAN PENJARINGAN KOTA JAKARTA UTARA DKI JAKARATA KOTA ADM. JAKARTA UTARA",
                    "no_telp_pelapor": "082334215031",
                    "keterangan_pelapor": "TERKAIT K5423013107827 STATUS SELESAI SESUAI INFORMASI PELANGGAN BELUM DIHUBUNGI PETUGAS MOHON TINDAK LANJUT DAN PENJELASAN. TGL 13/07/2022 PELANGGAN PEMASANGAN LAYANAN PLTS DAYA 5500 VA (KWH EXIM) DENGAN ID PELANGGAN 542100408732 NIK KTP PEMILIK 3173080802570006 AN. CINDY SOENARJO PELANGGAN SEBAGAI YANG DIKUASAKAN. NIK KTP YANG DIKUASAKAN 3506252103990003 AN ACHMAD ISKANDAR KAMDANI. SESUAI INFO PELANGGAN SUDAH DATANG KE UNIT BANDENGAN DAN TELAH MEMBERIKAN BERKAS PERSYARATAN MELALUI IBU GITHA BAGIAN PEMASARAN.\\nPELANGGAN LAPOR KEMBALI TERKAIT: K5422111406265, K5422121102582, K5423010303916 DAN K5223012301525 STATUS SELESAI HINGGA SAAT INI BELUM TERBIT NOMOR REGISTER ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5123020100133",
                    "waktu_lapor": "01/02/2023 07:20:52",
                    "waktu_response": "01/02/2023 07:38:11",
                    "waktu_recovery": "01/02/2023 09:03:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 5106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SANTRI NO 16 RT-69 RW-0 KEL SEPINGGAN KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN :: DARI UNITED OIL MASUK , DEKAT SDN 012 ",
                    "no_telp_pelapor": "082158325338",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43. PTL NYALA , SISA PULSA 1011.79 KWH, NO TOKENNYA 72634399967131975942 (DIBELI TGL 01/02/2023). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K1423020100045",
                    "waktu_lapor": "01/02/2023 07:23:04",
                    "waktu_response": "01/02/2023 07:30:57",
                    "waktu_recovery": "01/02/2023 08:52:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 4865,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "JL - NO - RT 5 RW - DN SETAPUK DS PADAK KEC KERUAK KOTA MATARAM. ",
                    "no_telp_pelapor": "087704629476",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN NO METER 45029460917 DAN SISA KWH 100\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K3223020100043",
                    "waktu_lapor": "01/02/2023 07:23:54",
                    "waktu_response": "01/02/2023 07:52:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1687,
                    "durasi_recovery_time": 33952050,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL DASANA INDAH KOMP DASANA INDAH BLK SI-15 NO.6, KEL.BOJONG NANGKA KEC.KELAPA II KAB.TANGERANG ACUAN : DEKAT SEKOLAH SUNAN BONANG ",
                    "no_telp_pelapor": "087887914884",
                    "keterangan_pelapor": "MUTASI_K (G9923020187937:Vkrn masuk kode keluhan G ) - GAGAL INPUT TOKEN (VKRN 43), KET.REJECT, PTL NYALA (SISA KWH : 10.XX KWH)\\nNO TOKEN : 5413 6954 7407 7139 8034",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100140",
                    "waktu_lapor": "01/02/2023 07:27:43",
                    "waktu_response": "01/02/2023 07:37:48",
                    "waktu_recovery": "01/02/2023 09:26:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 605,
                    "durasi_recovery_time": 6543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA",
                    "alamat_pelapor": "JL PURNAWIRAWAN PR GUNUNG TERANG RESIDENCE BLOK - NO 1 KEL GUNUNG TERANG KEC LANGKAPURA KOTA BANDARLAMPUNG. SEBELUM SEKOLAH WARNA HIJAU",
                    "no_telp_pelapor": "081383355508",
                    "keterangan_pelapor": "REKENING FEB 2023 LEBIH TAGIH. STAND AKHIR REKENING FEB 2023 = 10.744, APP TGL 1/2/2023 = 9.501, PETUGAS CATER(RUTIN DATANG/TIDAK: TIDAK MENGETHAUI).LETAK APP MUDAH DIJANGKAU.LOKASI DIHUNI 3 HARI.REK FEB 2023 BELUM LUNAS.PEMAKAIAN NORMAL.PELANGGAN TIDAK MAU MEMBAYAR DAHULU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5123020100141",
                    "waktu_lapor": "01/02/2023 07:28:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675236481,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU APRIL",
                    "alamat_pelapor": "KAMPUNG  SAMPLENG  NO. -DS MOKUPA JAGA 11  KEC SOMBARIRI KAB MINAHASA RT. - RW. - / DEKAT -",
                    "no_telp_pelapor": "08114327779",
                    "keterangan_pelapor": "TANGGAL KURANG TAHU PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA BTN PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5123020100142",
                    "waktu_lapor": "01/02/2023 07:28:48",
                    "waktu_response": "01/02/2023 07:30:05",
                    "waktu_recovery": "01/02/2023 08:10:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 2416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAIS HAMUDI",
                    "alamat_pelapor": "DS RABIYAN     RT-- / RW--",
                    "no_telp_pelapor": "082337777553",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN DI 2 APLIKASI TIDAK BISA ADA KETERANGAN MELEBIHI LIMIT. SISA TOKEN SAAT INI 10 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5123020100146",
                    "waktu_lapor": "01/02/2023 07:30:38",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675236638,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU APRIL",
                    "alamat_pelapor": "KAMPUNG  SAMPLENG  NO. -DS MOKUPA JAGA 11  KEC SOMBARIRI KAB MINAHASA RT. - RW. - / DEKAT -",
                    "no_telp_pelapor": "082398435589",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT TERKAIT PELANGGAN MENANYAKAN PEMBAYARAN REKENING TAGIHAN BULAN JANUARI 2023 KRN PEMBAYARAN BUKAN DARI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5223020100229",
                    "waktu_lapor": "01/02/2023 07:31:30",
                    "waktu_response": "01/02/2023 08:45:42",
                    "waktu_recovery": "01/02/2023 08:52:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4452,
                    "durasi_recovery_time": 382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "141584   05",
                    "nama_pelapor": "BP FAISAL",
                    "alamat_pelapor": "JL RAYA GUMAWANG REBAN NO - RT -RW- DS GUMAWANG KEC PECALUNGAN KAB BATANG // LOKASI : SD N GUMAWANG 03 ",
                    "no_telp_pelapor": "08562663012",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 524520919523  (REKENING BERJALAN BELUM DILUNASI DAN TELAH DISARANKAN UNTUK SEGERA MELAKUKAN PELUNASAN)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BATANG"
                },
                {
                    "no_laporan": "K5223020100236",
                    "waktu_lapor": "01/02/2023 07:35:02",
                    "waktu_response": "01/02/2023 08:20:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2735,
                    "durasi_recovery_time": 33950334,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDUL MANAN",
                    "alamat_pelapor": "JL. SEMARANG DEMAK KEL PURWOSARI  KEC SAYUNG KAB DEMAK RT-4  RW-1 >> DEKAT SMA MUHAMADIYAH SAYUNG ",
                    "no_telp_pelapor": "089668940736",
                    "keterangan_pelapor": "MUTASI_K (G9923020187962:mohon dicek) - MOHON DILAKUKAN PEMANGKASAN RANTING-RANTING POHON DI WILAYAH (JL. SEMARANG DEMAK KEL PURWOSARI  KEC SAYUNG KAB DEMAK RT-4  RW-1 >> DEKAT SMA MUHAMADIYAH SAYUNG ), PADA (01/02/2023), (9.00) DIKHAWATIRKAN MENGGANGGU JARINGAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5123020100150",
                    "waktu_lapor": "01/02/2023 07:38:03",
                    "waktu_response": "01/02/2023 07:52:06",
                    "waktu_recovery": "01/02/2023 08:00:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009286985",
                    "nama_pelapor": "BP ARIYADI",
                    "alamat_pelapor": "JL SUKAJAYA 3 NO 32  RT-/ RW-  KEL TAJUR KEC BOGOR TIMUR KAB BOGOR // BELAKANG BANK MANDIRI",
                    "no_telp_pelapor": "082213309589",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56602443733 KESULITAN BELI TOKEN DI (BCA M BANKING) DENGAN KETERANGAN (DI BLOKIR) DAN 'KETERANGAN \\\"PEMBLOKIRAN LAYANAN PEMBELIAN TOKEN'' DI APLIKASI P2APST . SAAT INI SISA TOKEN=37 KWH PTL MENYALA. NAMUN BELUM ADA PENYEBAB TERKAIT PEMBLOKIRAN PEMBELIAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5123020100151",
                    "waktu_lapor": "01/02/2023 07:40:14",
                    "waktu_response": "01/02/2023 08:35:51",
                    "waktu_recovery": "01/02/2023 10:03:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3337,
                    "durasi_recovery_time": 5284,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "004100821",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "JL PREGOLAN BUNDER NO.21 KEL TEGALSARI RT.2 RW.2 KEC TEGALSARI KOTA SURABAYA //DEKAT GEREJA ",
                    "no_telp_pelapor": "0315341857",
                    "keterangan_pelapor": "TANGGAL 10/01/2023 PELANGGAN MENERIMA BA TERKAIT APP METER BURAM. TANGGAL 11/01/2023 PELANGGAN DATANG KE ULP SETEMPAT DAN DIKENAKAN TAGIHAN SUSULAN P2TL DENGAN NO REGISTER 5110642008618. NO REGISTER SUDAH DILUNASI DI TANGGAL 11/01/2023 MELALUI INDOMARET. DAN INFO PETUGAS APABILA SUDAH ADA PEMBAYARAN AKAN DILAKUKAN PENGANTIAN DI TANGGAL 13/01/2023 NAMUN HINGGA SAAT INI BELUM ADA PENGANTIAN. PTL MENYALA. MOHON BANTUAN TINDAK LANJUT PENGANTIAN DAN KONFIRMASI SECEPATNYA. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP EMBONG WUNGU"
                },
                {
                    "no_laporan": "K2323020100062",
                    "waktu_lapor": "01/02/2023 07:41:11",
                    "waktu_response": "01/02/2023 07:47:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 385,
                    "durasi_recovery_time": 33952315,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK INDI HALIM",
                    "alamat_pelapor": "JL.RK ILIR NO.71 RT.20 RW.002 KEC.BANJARMASIN SELATAN KEL.PEKAUMAN KOTA BANJARMASIN ACUAN LOKASI : DISEBERANG PELELANGAN IKAN ",
                    "no_telp_pelapor": "81391922227",
                    "keterangan_pelapor": "MUTASI_K (G9923020187928:geser kwh) - MOHON BANTUAN LAYANAN PROSES GESER/PINDAH KWH METER KARENA RENOVASI BANGUNAN DENGAN NO KTP : 6371010902860007 AN INDI HALIM SELAKU PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K2323020100063",
                    "waktu_lapor": "01/02/2023 07:47:54",
                    "waktu_response": "01/02/2023 08:32:36",
                    "waktu_recovery": "01/02/2023 08:45:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2682,
                    "durasi_recovery_time": 759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU JANNAH ",
                    "alamat_pelapor": "JL GELATIK 0 0 RT-4 / RW-1 NO 0 KL BIRO BURI UTR KEC PALU SLT KT PALU ",
                    "no_telp_pelapor": "6285756115218",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MEMBELI TOKEN NO METER :39123612580 KET SILAHKAN KIRIM DIL PREPAID KE P2APST ,  PTL NYALA , SISA 500 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K1223020100031",
                    "waktu_lapor": "01/02/2023 07:48:01",
                    "waktu_response": "01/02/2023 07:54:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 403,
                    "durasi_recovery_time": 33951887,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DILAL ",
                    "alamat_pelapor": "SMAN 1 BAGAN SINEMBAH, JL SISINGAMANGARAJA NO - RT - RW - DS BAGAN BATU KOTA KEC BAGAN SINEMBAH KAB ROKAN HILIR",
                    "no_telp_pelapor": "082284730508",
                    "keterangan_pelapor": "MUTASI_K (G9923020187939:cek) - MOHON PERGANTIAN KABEL SR DIKARENAKAN SEBELUMNYA TERBAKAR DAN TGL 06/01/23 KABEL DIGANTI DENGAN KABEL 1 PHASA DENGAN BERSIFAT SEMENTARA INFO PELANGGAN : PETUGAS MENYARANKAN MELAKUKAN PELAPORKAN AGAR DIGANTI KABEL SR DENGAN  3 PHASA -PELANGGAN SUDAH MENYIAPKAN TIANG SEKOLAH UNTUK PENARIKAN KABEL  PELANGGAN PERNAH LAPOR DENGAN NO : K1223013100054, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAGAN BATU"
                },
                {
                    "no_laporan": "K5123020100163",
                    "waktu_lapor": "01/02/2023 07:50:41",
                    "waktu_response": "01/02/2023 07:52:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 33952041,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "1689241",
                    "nama_pelapor": "IBU WAHYU ",
                    "alamat_pelapor": "PR TNI AL BLOK I 13 NO 3 DS SUGIHWARAS RT 26 RW 27 KEC CANDI KAB SIDOARJO / KIR-KIRAN KE KIRI ",
                    "no_telp_pelapor": "081343443636",
                    "keterangan_pelapor": "MUTASI_K (G9923020187945:mohon maaf sebelumny permohonan pelanggan diterima) - PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL, SISA PULSA 760.7 KWH \\n12579600543208918382 DAN 31833147477137736693 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5223020100249",
                    "waktu_lapor": "01/02/2023 07:51:10",
                    "waktu_response": "01/02/2023 07:52:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 68,
                    "durasi_recovery_time": 33952033,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP BUDI RAHMAN FIRDAUS",
                    "alamat_pelapor": "JL PERSATUAN KOMP BAPPEM NO 26 RT/RW : 2/7 BLOK - KEL SUKABUMI SELATAN KEC KEBON JERUK JAKBAR // DEKAT KANTOR PLN JL PANJANG ",
                    "no_telp_pelapor": "62818626291",
                    "keterangan_pelapor": "MUTASI_K (G9923020188041:urgent) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA PULSA PELANGGAN 300 KWH\\nNO TOKEN : 2005 7911 5842 1557 6685\\n21424010549576600069",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5223020100251",
                    "waktu_lapor": "01/02/2023 07:53:47",
                    "waktu_response": "01/02/2023 07:58:18",
                    "waktu_recovery": "01/02/2023 10:57:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 10768,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14028593896",
                    "nama_pelapor": "BP ARI BACHTIAR",
                    "alamat_pelapor": "JL NARINGGO BUNISARI KP BUNISARI  RT 1 RW 8 NO - DS NENGKALAN KEC CIWEDAI KAB BANDUNG >> ACUAN LOKASI - ",
                    "no_telp_pelapor": "6285624376472",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL MENYALA DAN SISA 57.97 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K2323020100065",
                    "waktu_lapor": "01/02/2023 07:56:24",
                    "waktu_response": "01/02/2023 08:01:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33951502,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "KP BATU TAMBUN  RT. 8/- JL. PRAYA MANTANG NO. - DS AIK MOAL ",
                    "no_telp_pelapor": "087860192681",
                    "keterangan_pelapor": "MUTASI_K (G9923020187943:penanganan gangguan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 72.40 KWH. NM : 32173339311 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5123020100175",
                    "waktu_lapor": "01/02/2023 07:59:17",
                    "waktu_response": "01/02/2023 08:09:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 33950982,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "50211673376",
                    "nama_pelapor": "BP RIDWAN",
                    "alamat_pelapor": "JL MERAPI NO.- DN KERAS     RT-7 / RW-3 DS TANJUNG REJO KEC MADIUN KAB MADIUN //DEKAT MASJID ",
                    "no_telp_pelapor": "081333967153",
                    "keterangan_pelapor": "MUTASI_K (G9923020187950:kode G) - ANGKA KEYPAD 5  PADA APP PRABAYAR TIDAK BERFUNGSI SEJAK TANGGAL 31/01/20223 SEHINGGA TIDAK BISA ENTRY TOKEN, SISA PULSA SAAT INI 43.3KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K1423020100058",
                    "waktu_lapor": "01/02/2023 08:04:22",
                    "waktu_response": "01/02/2023 10:12:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7713,
                    "durasi_recovery_time": 33943596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL. SUKOMORO PERUM PURI MEKAR JAYA BLOK D NO. 11 RT 19 RW - KEL. - KEC. - KAB. MUARA JAMBI PROVINSI JAMBI (DI DEKAT MASJID)",
                    "no_telp_pelapor": "081366262987",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 10/09/22 TERJADI GANGGUAN PTL (DISPLAY APP PRABAYAR TERTERA PERIKSA) DI PERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI. TERKAIT K1422121900394",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5123020100180",
                    "waktu_lapor": "01/02/2023 08:04:23",
                    "waktu_response": "01/02/2023 08:18:27",
                    "waktu_recovery": "01/02/2023 10:16:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 844,
                    "durasi_recovery_time": 7100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PERMADI",
                    "alamat_pelapor": "PR DE.DEDAUN RESIDENCE BLOK  B1 NO. 15 JL -  DS  SEKAR PUTIH KEL PENDEM  KEC JUNREJO KOTA BATU RT. 32 RW.8 / BELAKANG ARHANUT",
                    "no_telp_pelapor": "082143663669",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 18.79 KWH,",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K1223020100040",
                    "waktu_lapor": "01/02/2023 08:06:29",
                    "waktu_response": "01/02/2023 08:13:07",
                    "waktu_recovery": "01/02/2023 08:18:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 398,
                    "durasi_recovery_time": 347,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANA",
                    "alamat_pelapor": "JL ARJUNA NO.98 RT-1 / RW-2 DS BUKIT JAYA KEC UKUI KAB PELALAWAN RIAU",
                    "no_telp_pelapor": "082316142319",
                    "keterangan_pelapor": "MOHON PERIKSA APP KWH TIDAK BERKURANG DIKETAHUI SEJAK 3 HARI YANG LALU (SISA = 24.53 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5123020100184",
                    "waktu_lapor": "01/02/2023 08:08:22",
                    "waktu_response": "01/02/2023 08:20:44",
                    "waktu_recovery": "01/02/2023 13:28:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 18495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUJIB ",
                    "alamat_pelapor": "JL - DN BLIMBING DS JELI NO 28 RT-7 RW-2 KEC KARANGREJO KAB TULUNGAGUNG ( DEKAT KOLAM RENANG   ) ",
                    "no_telp_pelapor": "085732675702",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN GESER  KWH PLN  , DIKARENAKAN HAMPIR ROBOH .\\nNO KTP  PELANGGAN  :  3504080304760001 A/N  MUJIB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K3223020100057",
                    "waktu_lapor": "01/02/2023 08:10:32",
                    "waktu_response": "01/02/2023 09:11:21",
                    "waktu_recovery": "01/02/2023 09:17:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3649,
                    "durasi_recovery_time": 366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELINDA",
                    "alamat_pelapor": "JL PENGERINGAN PANTAI WAIHAONG NO 1 RT - RW - KEL WAIHAONG KEC NUSANIWE KOTA AMBON, LOKASI: KANTOR BPM DAN PTSP",
                    "no_telp_pelapor": "0911351402",
                    "keterangan_pelapor": "TGL.31/01/2023 TUNG. REK. BULAN JANUARI 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5223020100267",
                    "waktu_lapor": "01/02/2023 08:10:46",
                    "waktu_response": "01/02/2023 08:11:24",
                    "waktu_recovery": "01/02/2023 08:30:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 1165,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AFID ",
                    "alamat_pelapor": "JL.PANCASILA NO.- RT.03 RW.02 KEL.DEBONGWETAN, DEBONGWETAN, KEC DUKUHTURI, KAB. TEGAL, JAWA TENGAH // BELAKANG PERSIS SD DEBONGWETAN",
                    "no_telp_pelapor": "081542137894",
                    "keterangan_pelapor": "TERKAIT K5223012800256. PELANGGAN PENDAFTARAN PB TGL 14/01/2023 TARIF/DAYA R1MT/900 NO REGISTER 5225112049288 BP LUNAS PADA TANGGAL (15/01/2023), YBS SUDAH DATANG KE UNIT DIINFORMASIKAN AKAN ADA PENYAMBUNGAN TGL 26/01/2023 NAMUN HINGGA SAAT INI BELUM TEREALISASI, MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. STATUS LAPORAN SELESAI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K1223020100041",
                    "waktu_lapor": "01/02/2023 08:11:07",
                    "waktu_response": "01/02/2023 08:16:56",
                    "waktu_recovery": "01/02/2023 08:27:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 349,
                    "durasi_recovery_time": 658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1734215",
                    "nama_pelapor": "BP I MADE WIDIARTHA",
                    "alamat_pelapor": "JL BADAK AGUNG NO- RT- RW- KL SUMARTA KELOD KC DENPASAR TIMUR,KOTA DENPASAR . ACUAN LOKASI : DEKAT SEKOLAH REGEN SCHOOL",
                    "no_telp_pelapor": "081999019292",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR MILIK PELANGGAN DENGAN NO AGENDA 551000562301272316 DAN NO REG 5510032024888 . TGL 28/01/2023 BIAYA PENGGESERAN TELAH DILUNASI,MOHON DILAKUKAN PENANGANAN SESUAI KETENTUAN .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5123020100192",
                    "waktu_lapor": "01/02/2023 08:11:27",
                    "waktu_response": "01/02/2023 08:12:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 33950850,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "2222222",
                    "nama_pelapor": "BP ANDI PURWANTO",
                    "alamat_pelapor": "JL KEDIRI NO.361 KEL KUTA BR KUTA KEC KUTA KAB BADUNG //DEKAT GEREJA ",
                    "no_telp_pelapor": "082345229386",
                    "keterangan_pelapor": "MUTASI_K (G9923020187954:tdk bisa entry token) - NM 14441784502 TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL, SISA PULSA SAAT INI 491KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K1223020100042",
                    "waktu_lapor": "01/02/2023 08:11:39",
                    "waktu_response": "01/02/2023 08:18:16",
                    "waktu_recovery": "01/02/2023 08:31:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 397,
                    "durasi_recovery_time": 801,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UNTUNG ",
                    "alamat_pelapor": "JL RAYA LINGKAR TIMUR NO. 0 RT 01 RW 08 DESA TASIK SERAI BARAT KEC. PINGGIR KAB. BENGKALIS DIDEKAT MESJID ARRAHMAN",
                    "no_telp_pelapor": "082384273541",
                    "keterangan_pelapor": "SEKITAR BULAN DESEMBER 22  DILAKUKAN REALISASI PERGANTIAN APP. TGL 17/11/22 PELANGGAN MELAKUKAN PEMBELIAN TOKEN DENGAN ID METER LAMA 86028324308 SEBESAR RP 50.000 MELALUI PPOB DENGAN NO TOKEN 08275465367295381770 NAMUN BELUM PERNAH DIINPUT PADA APP LAMA. MOHON NO TOKEN LAMA DAPAT DIGANTI DENGAN NO TOKEN BARU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5123020100194",
                    "waktu_lapor": "01/02/2023 08:11:43",
                    "waktu_response": "01/02/2023 08:24:08",
                    "waktu_recovery": "01/02/2023 10:38:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 8062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKMAN",
                    "alamat_pelapor": "JL LUMUMBA DALAM 1 NO 37 KEL NGAGEL RT 3 RW 1 KEC WONOKROMO SURABAYA, BELAKANG SPBU NGAGEL",
                    "no_telp_pelapor": "085109470555",
                    "keterangan_pelapor": "PELANGGAN KEHILANGAN / LUPA DENGAN NO ID PEL A/N : SANTRI, DAYA : 900VA, TARIF: R1, ALAMAT IDPEL : .MOHON BANTUAN INFORMASI NO ID PEL KE PELANGGAN SEHINGGA PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN TAGIHAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100197",
                    "waktu_lapor": "01/02/2023 08:13:20",
                    "waktu_response": "01/02/2023 08:15:59",
                    "waktu_recovery": "01/02/2023 08:51:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 2118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22100872351",
                    "nama_pelapor": "IBU ESTRI",
                    "alamat_pelapor": "JL - PR PURI SURYA JAYA  SYDNEY GARDEN    BLOK  L5 NO 6   RT  7 RW  1 KEL   PUNGGUL  KEC  GEDANGAN  KAB. SIDOARJO JAWA TIMUR / DEKAT POS   SATPAM",
                    "no_telp_pelapor": "0318917715",
                    "keterangan_pelapor": "MOHON BANTUAN  TINDAK LANJUT TERKAIT  PELANGGAN PENGAJUAN  TURUN DAYA R2T / 4400VA KE  R2T / 3500VA  DENGAN  NO REGISTER  5118015084747 NAMUN PADA DATA  KETERANGAN   PERMOHONAN BELUM DI SAHKAN MANAGER   ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1423020100069",
                    "waktu_lapor": "01/02/2023 08:14:34",
                    "waktu_response": "01/02/2023 08:22:53",
                    "waktu_recovery": "01/02/2023 09:44:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 499,
                    "durasi_recovery_time": 4887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "009555949",
                    "nama_pelapor": "IBU ARIANI",
                    "alamat_pelapor": "JL. MERDEKA NO. 45 RT 3 RW 3 KEL. JANUNG KIDUL KEC. KOTA KAB. NGANJUK PROVINSI JATIM (LOKASI DARI KABUPATEN KE TIMUR, BELAKANG TELKOM)",
                    "no_telp_pelapor": "082131888065",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA MBAKING BCA. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5123020100200",
                    "waktu_lapor": "01/02/2023 08:14:50",
                    "waktu_response": "01/02/2023 08:18:37",
                    "waktu_recovery": "01/02/2023 08:38:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 1180,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002136272",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL - NO. - DN CABAK RT 4 RW 2 DS KEREP KEC TAROKAN KAB KEDIRI // DEKAT MAKAM ",
                    "no_telp_pelapor": "081234271347",
                    "keterangan_pelapor": "PELANGGAN DENGAN NOMOR METER 14010851252 TERKAIT KESULITAN PEMBELIAN TOKEN DI (APLIKASI BANK JATIM) DENGAN KETERANGAN (NO. TIDAK VALID) DAN KETERANGAN SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 18 KWH. INFO DARI PELANGGAN SEBELUMNYA TIDAK ADA PENGGANTIAN APP METER. PTL NYALA . PELANGGAN PERNAH LAPOR DENGAN NO: K5123012401089, BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K3223020100058",
                    "waktu_lapor": "01/02/2023 08:16:50",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 08:50:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675239410,
                    "durasi_recovery_time": 1675241420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "TOKO INDOMARET  JL SULTAN HASANUDDIN   KEL BATUPASI, KEC WARA UTARA, KOTA PALOPO, SULAWESI SELATAN ",
                    "no_telp_pelapor": "85366629449",
                    "keterangan_pelapor": "TERKAIT NO.LAPOR K5523012600204 PELANGGAN PENDAFTARAN PB (B2/23000 VA)\\nKODE PEMBAYARAN : 3261011072401\\nBP LUNAS PADA TGL (19/01/2023), NAMUN HINGGA SAAT INI BELUM REALISASI 01 FEB 23\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5123020100204",
                    "waktu_lapor": "01/02/2023 08:18:26",
                    "waktu_response": "01/02/2023 08:57:40",
                    "waktu_recovery": "01/02/2023 09:38:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2354,
                    "durasi_recovery_time": 2478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUSRIANI",
                    "alamat_pelapor": "JL KLAYATAN 3 GG TERATAI NO.- RT- RW- KEL BANDUNG REJOSARI KEC SUKUN KOTA MALANG / DARI GG TERATAI 3 RUMAH SEBELUM MUSHOLA ASIN",
                    "no_telp_pelapor": "081334156925",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN MCB APP DAN SEKRING SUDAH DI OFF KAN DAN TIDAK ADA PEMAKAIAN, TETAPI KWH METER TETAP BERKURANG, SISA PULSA 62 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5123020100206",
                    "waktu_lapor": "01/02/2023 08:19:39",
                    "waktu_response": "01/02/2023 09:03:25",
                    "waktu_recovery": "01/02/2023 11:06:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2626,
                    "durasi_recovery_time": 7405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LEONI",
                    "alamat_pelapor": "JL KARANG ASEM XII A NO.43-45 KEL  PLOSO KEC  TAMBAKSARI KOTA SURABAYA JAWA TIMUR /DEKAT SEKOLAH MANDALA ",
                    "no_telp_pelapor": "082257474851",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T/1300 NO REGISTER 5110212034179 REALISASI PASANG TGL 10/1/2023, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN TELAH MEMILIKI SLO, MOHON SECEPATNYA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5223020100295",
                    "waktu_lapor": "01/02/2023 08:21:37",
                    "waktu_response": "01/02/2023 08:35:46",
                    "waktu_recovery": "01/02/2023 10:08:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 849,
                    "durasi_recovery_time": 5580,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEVA",
                    "alamat_pelapor": "JL RAYA MAGETAN  NITIKAN NO 0 DS NITIKAN RT 10 RW 2 KEC PLAOSAN KAB MAGETAN JATIM LOKASI DEKAT JEMBATAN ",
                    "no_telp_pelapor": "085732156281",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER TIANG. PELANGGAN MENGHENDAKI GESER TIANG  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K3223020100061",
                    "waktu_lapor": "01/02/2023 08:21:52",
                    "waktu_response": "01/02/2023 08:51:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1805,
                    "durasi_recovery_time": 33948454,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PETER",
                    "alamat_pelapor": "KPR PUSKOPAD BLOK E NO. 2 KEL. AWIO KEC. ABEPURA JAYAPURA",
                    "no_telp_pelapor": "81340077769",
                    "keterangan_pelapor": "MUTASI_K (G9923020188020:abe21) - TIDAK DAPAT MELAKUKAN PENGINPUTAN VOUCHER (SISA 11023 KWH), UPDATE VKRN 43. NO TOKEN SESUAI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5223020100296",
                    "waktu_lapor": "01/02/2023 08:22:09",
                    "waktu_response": "01/02/2023 08:38:22",
                    "waktu_recovery": "01/02/2023 09:52:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 973,
                    "durasi_recovery_time": 4426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "DS PANUNGGALAN JL - NO - RT 4 RW 1 DS  PANUNGGALAN, KEC PENGADEGAN, KAB. PURBALINGGA, JAWA TENGAH",
                    "no_telp_pelapor": "085226543999",
                    "keterangan_pelapor": "TGL 09/01/2023 PROSES PB (B2T/33000VA DENGAN NO.REGISTER: 5220312159517 TGL 11/01/2023 BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5123020100210",
                    "waktu_lapor": "01/02/2023 08:22:49",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675239769,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000004773",
                    "nama_pelapor": "IBU ADELIA",
                    "alamat_pelapor": "JL - PR TAMAN ANGGUN SEJAHTERA 3 BLOK K-8 NO 17 RT 43 RW 10 KEL WONOAYU KEC WONOAYU KAB SIDOARJO  / RUMAH PALING UJUNG ",
                    "no_telp_pelapor": "0318832085",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGIHAN REKENING LISTRIK BULAN FEBRUARI 2023 MELONJAK DENGAN ANGKA STAND  METER TGL 25/01/2023 = 9.388 , PETUGAS CATER ( TIDAK RUTIN DATANG) LOKASI KUNCI ISI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K1423020100078",
                    "waktu_lapor": "01/02/2023 08:24:03",
                    "waktu_response": "01/02/2023 08:26:28",
                    "waktu_recovery": "01/02/2023 10:36:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 145,
                    "durasi_recovery_time": 7788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUJIONO",
                    "alamat_pelapor": "JL LAKS.MARTADINATA  NO.16 RT.33 RW.0 KEL PESAWAHAN KEC TELUK BETUNG SELATAN KOTA BANDAR LAMPUNG, SEBELAH ALFAMART ",
                    "no_telp_pelapor": "0721481504",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI KONVERSI TOKEN. INFO PELANGGAN SEBELUMNYA DILAKUKAN PERGANTIAN APP DENGAN NO METER LAMA=22111306340. PEMBELIAN TOKEN TGL 23/01/23 SEBESAR RP 100.000,- BELUM DIINPUTKAN KE APP KARENA SEBELUMNYA GANGGUAN PADA APP (DISPLAY APP TERTERA ERROR 06). PELANGGAN MENGINGINKAN PEMBELIAN TOKEN PADA APP LAMA DAPAT DIKONVERSIKAN KE APP BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K1423020100080",
                    "waktu_lapor": "01/02/2023 08:28:42",
                    "waktu_response": "01/02/2023 09:39:14",
                    "waktu_recovery": "01/02/2023 14:51:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4232,
                    "durasi_recovery_time": 18733,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JULI",
                    "alamat_pelapor": "JL RAYA KH AZHARI, PR GRIYA PESONA HARAPAN JAYA BLOK A NO 20 KEL KALIDONI KEC KALIDONI KOTA PALEMBANG",
                    "no_telp_pelapor": "082376313449",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 2 MINGGU YANG LALU DENGAN NO METER 45010785744 SISA KWH = 133.83 KWH , TERKAIT K1423013100061",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5123020100228",
                    "waktu_lapor": "01/02/2023 08:32:47",
                    "waktu_response": "01/02/2023 08:35:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 33949435,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ENTUS",
                    "alamat_pelapor": "KK TAMAN PONDOK BENDA  BLOK A NO 7 JL - KEL PONDOK BENDA KEC PAMULANG TANGERANG SELATAN \\n",
                    "no_telp_pelapor": "081382611119",
                    "keterangan_pelapor": "TANGGAL 20/01/2023  PENGGANTIAN APP DENGAN SISA TOKEN= 119 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 56225800269  , STROOM PERDANA 134 KWH  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K3223020100065",
                    "waktu_lapor": "01/02/2023 08:33:52",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675240432,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK RIKI PRIYADI ",
                    "alamat_pelapor": "JL JALAN CANGGU PADANG LINJONG, CANGGU, KUTA UTARA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "087763143399",
                    "keterangan_pelapor": "TERKAIT NO LAPOR \\nK5323012700213\\nTANGGAL 11.01.2023 PERMOHONAN PB SUDAH DI BAYARKAN DENGAN NO AGENDA 551109912301103633, NO REG 5511012103187, SAMPAI SAAT INI BELUM REALISASI, STATUS APLIKASI BARU SAMPIA PDL AWAL, MOHON DIBANTU UNTUK KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K1423020100082",
                    "waktu_lapor": "01/02/2023 08:34:33",
                    "waktu_response": "01/02/2023 08:38:18",
                    "waktu_recovery": "01/02/2023 10:19:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 6096,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA ",
                    "alamat_pelapor": "PR.GRAND BAFANDA BLOK A2 NO.05 JLN.TANJUNG PURI KEL.REJOSARI  KEC.TENAYAN RAYA KOTA PEKANBARU, RIAU.",
                    "no_telp_pelapor": "081266769619",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 PELANGGAN BERMAKSUD MENGAJUKAN GESER SR DIKARENAKAN RENOVASI BANGUNAN DENGAN DATA-DATA SEBAGAI BERIKUT : \\nID PEL : 181101533619 ATAS NAMA DIKA SUHARMAN LBS\\nNO. KTP : 131.209.050.494.000.2\\nALAMAT : PR.GRAND BAFANDA BLOK A2 NO.05 JLN.TANJUNG PURI KEL.REJOSARI  KEC.TENAYAN RAYA KOTA PEKANBARU, RIAU.\\nNO. TELEPON : 081266769619\\nMOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020100236",
                    "waktu_lapor": "01/02/2023 08:35:38",
                    "waktu_response": "01/02/2023 08:45:59",
                    "waktu_recovery": "01/02/2023 09:05:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 621,
                    "durasi_recovery_time": 1195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32002996935",
                    "nama_pelapor": "IBU OKTE",
                    "alamat_pelapor": "JL LIDAH KULON  RT 6 RW 1 NO. 10 C  KEL  LIDAH KLN  KEC  LAKARSANTRI, KOTA SURABAYA - JAWA TIMUR",
                    "no_telp_pelapor": "0317531282",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN , PELANGGAN DAFTAR TURUN DAYA VIA APLIKASI MOBILE \\\" DG NO AGENDA 511629922301307489 DAN NO REG 5116215034001 , NAMUN  TIDAK BISA LANJUT  MEMBAYAR TOKEN PERDANA KARENA MUNCUL KET \\\"  MENUNGGU VERIFIKASI DARI UNIT \\\"  \\nNO ID PEL  / NM : 32002996935  .CEK DATA 123  : PERMOHONAN BLM DISAHKAN MANAGER . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5123020100239",
                    "waktu_lapor": "01/02/2023 08:36:27",
                    "waktu_response": "01/02/2023 08:46:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 33948796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL KEMLATEN  No. 67  RT 01  RW 6 , KEL KEBRAON, KEC KARANG PILANG, KOTA SURABAYA, / DEPN PILAR LAND ",
                    "no_telp_pelapor": "081331333371",
                    "keterangan_pelapor": "TUSBUNG DIMIGRASIKAN KE PRABAYAR DENGAN NOMOR REGISTER 5116217034035 BELUM ADA REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5123020100240",
                    "waktu_lapor": "01/02/2023 08:36:50",
                    "waktu_response": "01/02/2023 08:51:12",
                    "waktu_recovery": "01/02/2023 09:33:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 862,
                    "durasi_recovery_time": 2558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "100916059",
                    "nama_pelapor": "BP NUR RAHMAN",
                    "alamat_pelapor": "PR BLURU KIDUL PERMAI BLOK S NO 2 JL - RT 3 RW 9 KEL BLURU KIDUL KEC BLURU KAB SIDOARJO/ DEKAT PASAR BLURU",
                    "no_telp_pelapor": "081332847940",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA. SISA TOKEN 12 KWH. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1223020100050",
                    "waktu_lapor": "01/02/2023 08:38:24",
                    "waktu_response": "01/02/2023 08:55:45",
                    "waktu_recovery": "01/02/2023 09:28:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1041,
                    "durasi_recovery_time": 1973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAY",
                    "alamat_pelapor": "DEALER HONDA PEMATANG REBA JL LINTAS TIMUR NO - RT-19 / RW-7 DESA PEMATANG REBA KEC RENGAT BARAT KAB INDRAGIRI HULU RIAU",
                    "no_telp_pelapor": "082285418005",
                    "keterangan_pelapor": "TGL 12/01/23 DILAKUKAN PERGANTIAN APP KARENA RUSAK DENGAN AGENDA 184100562301091655. INFO PELANGGAN ADA SISA KWH PADA APP LAMA NO METER 86041532861 YANG BELUM DIKONVERSI KE APP BARU NO METER 86223948372",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGAT KOTA"
                },
                {
                    "no_laporan": "K5123020100242",
                    "waktu_lapor": "01/02/2023 08:39:01",
                    "waktu_response": "01/02/2023 09:32:20",
                    "waktu_recovery": "01/02/2023 10:16:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3199,
                    "durasi_recovery_time": 2637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10003998",
                    "nama_pelapor": "IBU DINDA",
                    "alamat_pelapor": "JL BULAK SETRO 1B NO.15 RT.03 RW 04  KEL. BULAK KEC BULAK  KOD SURABAYA",
                    "no_telp_pelapor": "03151505051",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI SEBELUMNYA  TERJADI GANGGUAN TANGGAL 21/01/2023  PETUGAS SUDAH DATANG ,  MENDAPAT  BERITA ACARA AKAN TETAPI BELUM ADA PENGGANTIAN MCB APP KARENA PELANGGAN DIJANJIKAN PENGGANTIAN MCB APP  , KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5123020100250",
                    "waktu_lapor": "01/02/2023 08:41:29",
                    "waktu_response": "01/02/2023 11:56:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11685,
                    "durasi_recovery_time": 33937397,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "1713288",
                    "nama_pelapor": "IBU SRI HARTINI",
                    "alamat_pelapor": "DK SELOJENENG WETAN RT 1 RW 2 KEL SUMBER DADI KEC SUMBER GEMPOL KAB TULUNGAGUNG / DEPAN BAKSO BENTO ",
                    "no_telp_pelapor": "085230199433",
                    "keterangan_pelapor": "MUTASI_K (G9923020188613:gangguan) - PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL, SISA PULSA 104.33 KWH\\n3085 7767 7964 0444 7029",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5123020100251",
                    "waktu_lapor": "01/02/2023 08:41:36",
                    "waktu_response": "01/02/2023 08:43:16",
                    "waktu_recovery": "01/02/2023 09:10:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 1651,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22111536839",
                    "nama_pelapor": "BP UDIN",
                    "alamat_pelapor": "DS KENDUNG REJO UTAMA RT 3 RW  8  KEL S EMEMI   JL KENDUNG REJO GG 3 SELATAN  NO  1-45 KEC  BENOWO KOTA SURABAYA  / DEKAT MASJID BAITUL HUDA  RW 8  ",
                    "no_telp_pelapor": "085645150472",
                    "keterangan_pelapor": "PELANGGAN/ WARGA   PENGAJUAN PINDAH JARINGAN  ATAU PENAMBAHAN TIANG  DIKARENAKAN BEBERAPA BULAN YANG LALU KABEL SR TERBAKAR DAN  1  TIANG UNTUK  20 RUMAH  . NO KTP PENANGGUNG JAWAB  :  3578122711870001 AN MIFTAKHUL HUDDIN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100254",
                    "waktu_lapor": "01/02/2023 08:43:09",
                    "waktu_response": "01/02/2023 09:34:33",
                    "waktu_recovery": "01/02/2023 12:19:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3084,
                    "durasi_recovery_time": 9897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IVAN",
                    "alamat_pelapor": "KP KEBON DS SUCI NO 62 RT-3 RW-5 KEC MANYAR KAB GRESIK/ JL TEMBUSAN KE GALAKSI",
                    "no_telp_pelapor": "081216044562",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 42.1 KWH. PTL NYALA.  NO TOKEN 08764665038254140084. DILOKASI TIDAK DIKETAHUI ADA PEMBAHARUAN KWH METER OLEH PETUGAS/ UPDATE: PELANGGAN MENGHUBUNGI KEMBALI. CC.51.NURUL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K1223020100054",
                    "waktu_lapor": "01/02/2023 08:43:18",
                    "waktu_response": "01/02/2023 08:50:44",
                    "waktu_recovery": "01/02/2023 08:55:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 446,
                    "durasi_recovery_time": 266,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIKA",
                    "alamat_pelapor": "JL STM NO. 8 RT -/- KEL. STM UJUNG KEC. DELITUA KAB. DELI SERDANG DIDEKAT ROTI MENARA SEBELUM LAMPU MERAH",
                    "no_telp_pelapor": "082141438017",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23  BERIKUT BK DAN REK BERJALAN BULAN FEBRUARI 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. KABEL SR DIPUTUS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5123020100256",
                    "waktu_lapor": "01/02/2023 08:44:20",
                    "waktu_response": "01/02/2023 08:49:03",
                    "waktu_recovery": "01/02/2023 09:35:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 2794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000134139",
                    "nama_pelapor": "BP DARIUS / IBU YUNITA",
                    "alamat_pelapor": "JL TAMAN TITIAN INDAH KK TAMAN TITIAN INDAH BLOK H1 NO.7 RT- RW- KEL KALIBARU KEC MEDAN SATRIA KOTA BEKASI / DEKAT PRAKTERK DR IVAN",
                    "no_telp_pelapor": "081310903936",
                    "keterangan_pelapor": "GAGAL ENTRY TOKEN, VKRN 43, TIDAK ADA PETUGAS PEMBAHARUAN, SISA PULSA 150.33 KWH, 19414149687692671073, 54981359050762686260, 71984754214450368305",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K2323020100069",
                    "waktu_lapor": "01/02/2023 08:44:50",
                    "waktu_response": "01/02/2023 09:01:35",
                    "waktu_recovery": "01/02/2023 10:07:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 3968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FAISOL HASANUDDIN",
                    "alamat_pelapor": "JL RAWASARI 3 DALAM KOMPLEK RAWASARI NO 51A RT-11 / RW-0 KEL. AIR PUTIH KEC. SAMARINDA ULU KOTA SAMARINDA.ACUAN: DEKAT LANGGAR. ",
                    "no_telp_pelapor": "81342291064",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER DIKARENAKAN APP BLANK (TERKAIT G2322122700265) , MENGINFORMASIKAN MEMILIKI SISA STROOM DI APP METER LAMA (NO.METER 14250449841) YAITU (230 KWH) DAN TOKEN 50RB DGN NO TOKEN 41245584428603298325. MOHON STROOM DI APP METER  LAMA DI KONVERSIKAN KE APP METER BARU (NO.METER 45102521809)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ULU"
                },
                {
                    "no_laporan": "K1223020100057",
                    "waktu_lapor": "01/02/2023 08:46:03",
                    "waktu_response": "01/02/2023 09:18:03",
                    "waktu_recovery": "01/02/2023 09:25:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1920,
                    "durasi_recovery_time": 474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELISA",
                    "alamat_pelapor": "JL MEDAN TEBING TINGGI KM 56 NO RT- / RW- KEL  FIRDAUS, KEC SEI RAMPAH, KAB. SERDANG BEDAGAI, SUMATERA UTARA",
                    "no_telp_pelapor": "0617945888",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MENGAJUKAN PROSES PB DENGAN NO AGENDA 126169912301116881 DENGAN DAYA 105 KVA , SURVEY PETUGAS PEMASANGAN TRAFO TIDAK BISA DILINGKUNGAN PELANGGAN SEHINGGA PELANGGAN INGIN MENGAJUKAN PB KE DAYA 240 KVA. MOHON HAL TSB PELANGGAN DAPAT DI KONFIRMASI SUDAH DI JELASKAN SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RAMPAH"
                },
                {
                    "no_laporan": "K5223020100346",
                    "waktu_lapor": "01/02/2023 08:46:42",
                    "waktu_response": "01/02/2023 09:11:29",
                    "waktu_recovery": "01/02/2023 09:22:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1487,
                    "durasi_recovery_time": 682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0033845940000",
                    "nama_pelapor": "NANANGMURI ",
                    "alamat_pelapor": "JLEGONG RT 009 RW 003 BANYU URIP,KLEGO, BOYOLALI SAMPING FOTOCOPY JAVA CELL ",
                    "no_telp_pelapor": "085642036226",
                    "keterangan_pelapor": "TGL 30/01/2023 TAGIHAN REKENING JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK BTN PTL MINTA SEGERA DISAMBUNG.TERKAIT BUKTI LAPOR : K5423013103890",
                    "media": "Instagram",
                    "nama_ulp": "ULP SUMBERLAWANG"
                },
                {
                    "no_laporan": "K5223020100348",
                    "waktu_lapor": "01/02/2023 08:48:16",
                    "waktu_response": "01/02/2023 09:33:43",
                    "waktu_recovery": "01/02/2023 09:56:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2727,
                    "durasi_recovery_time": 1378,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007009686",
                    "nama_pelapor": "FAUZIAH/winfauziah ",
                    "alamat_pelapor": "JL TAMAN APEL MERAH 2 BLOK A6 NO 42 RT 6 RW 19 KEL PADURENAN KEC MUSTIKA JAYA 17156",
                    "no_telp_pelapor": "089674825474",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK JANUARI 2023 BERDASARKAN FOTO ANGKA ACMT JANUARI 2023  = 27580. NAMUN PADA DATA ACMT JANUARI 2023 = 27603 REK BELUM DILUNASI. (KONDISI RUMAH HUNI, BERPAGAR). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT.\\n",
                    "media": "Instagram",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5123020100263",
                    "waktu_lapor": "01/02/2023 08:48:42",
                    "waktu_response": "01/02/2023 08:57:34",
                    "waktu_recovery": "01/02/2023 09:39:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 532,
                    "durasi_recovery_time": 2521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0050806",
                    "nama_pelapor": "BP CAHYO",
                    "alamat_pelapor": "JL - PR PESONA BURING RAYA BLOK D2 NO 8 KEL WONOKOYO RT 1 RW 4 KEC KEDUNG KANDANG KOD MALANG, GOR KEN AROK MASUK",
                    "no_telp_pelapor": "085856528717",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING FEBRUARI 2023 = 11.929, \\nAPP TGL 01/02/2023 = 011.748,6 PETUGAS CATER TIDAK DATANG,\\nREKENING BELUM DILUNASI. MOHON MENGHUBUNGI PELANGGAN SEBELUM KE LOKASI KARENA PELANGGAN TIDAK BERADA DI LOKASI. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K1423020100094",
                    "waktu_lapor": "01/02/2023 08:50:01",
                    "waktu_response": "01/02/2023 09:37:07",
                    "waktu_recovery": "01/02/2023 11:36:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2826,
                    "durasi_recovery_time": 7189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22111376590",
                    "nama_pelapor": "BP SUPRIANTO",
                    "alamat_pelapor": "JL. BARATAJAYA 59B NO. 14 RT 4 RW 7 KEL. BARATAJAYA KEC. GUBENG KOTA SURABAYA PROVINSI JATIM (DI DEKAT STASIUN TERMINAL BARATAJAYA)",
                    "no_telp_pelapor": "082269468184",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN NO METER PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN 39199862012537770798 DAN SISA KWH: 70 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100266",
                    "waktu_lapor": "01/02/2023 08:50:22",
                    "waktu_response": "01/02/2023 08:52:46",
                    "waktu_recovery": "01/02/2023 15:56:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 25438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI ",
                    "alamat_pelapor": "JL RAYA KERJEN NO- RT 3 RW 2 KEL KERJEN KEC SRENGAT KAB BLITAR (DKT PONDOK) ",
                    "no_telp_pelapor": "081555903222",
                    "keterangan_pelapor": "MOHON BANTUAN PENGAMANAN KEGIATAN PENEBANGAN POHON DI LOKASI JL RAYA KERJEN NO- RT 3 RW 2 KEL KERJEN KEC SRENGAT KAB BLITAR (DKT PONDOK)  PADA TANGGAL 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRENGAT"
                },
                {
                    "no_laporan": "K5223020100351",
                    "waktu_lapor": "01/02/2023 08:50:19",
                    "waktu_response": "01/02/2023 09:31:27",
                    "waktu_recovery": "01/02/2023 11:39:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2468,
                    "durasi_recovery_time": 7656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001163354",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "PR GRAND KAHURIPAN 3 JL. BROMO X BLOK BL  NO.12B RT-03 / RW-07 KEL. KLAPA NUNGGAL KEC. KLAPA NUNGGAL KAB. BOGOR",
                    "no_telp_pelapor": "6285716608459",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN,  SETELAH UPDATE VKRN 43 NAMUN BELUM ADA PETUGAS DATANG. SISA KWH 32.10",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5223020100358",
                    "waktu_lapor": "01/02/2023 08:51:26",
                    "waktu_response": "01/02/2023 08:56:42",
                    "waktu_recovery": "01/02/2023 09:26:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 1812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERMA",
                    "alamat_pelapor": "JL. MARTAPURA LAMA KM 9 KOMP ANTASARI PERDANA BLOK A NO 11 KEL. SUNGAI LULUT KEC. SUNGAI TABUK KAB. BANJAR.ACUAN:  SEBERANG WARUNG SANIA.",
                    "no_telp_pelapor": "85753435093",
                    "keterangan_pelapor": "GAGAL MEMBELI TOKEN . KET MELEBIHI KWH  . SUDAH MELAKUKAN PEMBELIAN DITEMPAT LAIN NAMUN MASIH GAGAL . SISA TOKEN : 29 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K1423020100099",
                    "waktu_lapor": "01/02/2023 08:52:33",
                    "waktu_response": "01/02/2023 09:00:20",
                    "waktu_recovery": "01/02/2023 10:27:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 467,
                    "durasi_recovery_time": 5258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAUKI",
                    "alamat_pelapor": "JL SUKAMARA, PR CITRA GRAHA ABADI BLOK C NO 17 KEL - KEL LANDASAN ULIN KOTA BANJAR BARU ",
                    "no_telp_pelapor": "8115006018",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BTN, PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5123020100274",
                    "waktu_lapor": "01/02/2023 08:53:26",
                    "waktu_response": "01/02/2023 09:10:40",
                    "waktu_recovery": "01/02/2023 09:23:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERDINAN WINATA",
                    "alamat_pelapor": " JL PAD III NO.12A KEL.PADEMANGAN KEC.PADEMANGAN KOTA.JAKARTA PUSAT ( LOKASI SOTO MIE PAK KADIR )",
                    "no_telp_pelapor": "0811977308",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL TERDAPAT KETERANGAN UPDATE VKRN 43\\\"(NM 542100318289 , SISA PULSA 172.27 KWH , 0724 9509 1894 6904 6736 , BELUM ADA PETUGAS DATANG DILOKASI PELANGGAN )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K1223020100059",
                    "waktu_lapor": "01/02/2023 08:56:39",
                    "waktu_response": "01/02/2023 08:58:16",
                    "waktu_recovery": "01/02/2023 09:01:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 217,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IDRIS",
                    "alamat_pelapor": "JL PERHUBUNGAN PR PONDOK 4 BLOK Q NO 9 KEL - KEC KAMPUNG KOLAM KAB DELI SERDANG ACUAN : DEKAT GEREJA DAN KUIL   BELOK KIRI ",
                    "no_telp_pelapor": "085263485551",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 -  PTL MENYALA. SISA KWH 400   KWH .TIDAK ADA PEMBARUAN APP. INFO PELANGGAN ADA DI RUMAH MALAM HARI MOHON MENGHUBUNGI DAHULU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5223020100373",
                    "waktu_lapor": "01/02/2023 08:58:55",
                    "waktu_response": "01/02/2023 09:00:35",
                    "waktu_recovery": "01/02/2023 09:46:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 2755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GINA ",
                    "alamat_pelapor": "JL KH MAJA KP SAWAH DALAM RT-4 / RW-3 NO 28 KEL PANUNGGANGAN KEC PINANG KOTA TANGERANG // DEKAT MASJID ALMUBAROK ",
                    "no_telp_pelapor": "087884381544",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA 18.36 KWH \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100291",
                    "waktu_lapor": "01/02/2023 08:59:54",
                    "waktu_response": "01/02/2023 09:01:41",
                    "waktu_recovery": "01/02/2023 09:18:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TISNAWATI ",
                    "alamat_pelapor": "JL.KH AHMAD DAHLAN NO.0 RT.08 RW.03  KP TANJAKAN RAJEG KEL TANJAKAN KEC.RAJEK KAB.TANGERANG \\nDEPAN GERBANG PERUMAHAN TANJAKAN INDAG GERBANG KE 3 ",
                    "no_telp_pelapor": "081314523974",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA  SISA PULSA 30 KWH PEMBELIAN TGL 31/01/2023 NO TOKEN : 51060604914155503169 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K1423020100104",
                    "waktu_lapor": "01/02/2023 09:00:46",
                    "waktu_response": "01/02/2023 09:10:27",
                    "waktu_recovery": "01/02/2023 10:36:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 5152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RONI / IBU SITI ",
                    "alamat_pelapor": "JL RE MARTADINTA GUNUNG PALA NO. 0 RT. 04/ 0 KEL. KETEGUHAN KEC. TELUK BETUNG TIMUR, KOTA BANDAR LAMPUNG. DI SAMPING BENGKEL/ DI DEPAN FIF/ SD 1 ",
                    "no_telp_pelapor": "082182831874",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEKITAR 2 BULAN YANG LALU SETELAH DI LAKUKAN PERGANTIAN MCB DENGAN NO METER 45012373002 SISA KWH 3768 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K3223020100078",
                    "waktu_lapor": "01/02/2023 09:01:42",
                    "waktu_response": "01/02/2023 09:12:12",
                    "waktu_recovery": "01/02/2023 10:46:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 5645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL TORUE DUSUN 2, TORUE, TORUE, KAB. PARIGI MOUTONG, SULAWESI TENGAH ACUAN : 20 M DARI MASJID",
                    "no_telp_pelapor": "82291569525",
                    "keterangan_pelapor": "PROSES PB (R1T TARIF/900 VADAYA) DENGAN NO. REGISTER : 3126012056011 TGL. 19/01/2023 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 02/01/2023\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PARIGI"
                },
                {
                    "no_laporan": "K5123020100302",
                    "waktu_lapor": "01/02/2023 09:04:48",
                    "waktu_response": "01/02/2023 09:39:20",
                    "waktu_recovery": "01/02/2023 09:56:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2072,
                    "durasi_recovery_time": 1006,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SANTRI NO 16 RT 69 RW 0 KEL SEPINGGAN KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN / DARI UNITED OIL MASUK , DEKAT SDN 012  ",
                    "no_telp_pelapor": "082158325338",
                    "keterangan_pelapor": "APP KETERANGAN GAGAL   , PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43. PTL NYALA , SISA PULSA 1011.79 KWH, NO TOKENNYA 72634399967131975942 (DIBELI TGL 01/02/2023). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS.  TERKAIT  :  K5123020100133  SUDAH DI BERIKAN  NO NAMUN MASIH KESULITAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5123020100312",
                    "waktu_lapor": "01/02/2023 09:08:25",
                    "waktu_response": "01/02/2023 10:02:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3233,
                    "durasi_recovery_time": 33944233,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01114739244",
                    "nama_pelapor": "IBU ANI",
                    "alamat_pelapor": "DN MULYOASRI RT.5 RW.6 KEL.SUMBER MULYO KEC.PESANGGARAN KAB.BANYUWANGI / DEKAT PURA ",
                    "no_telp_pelapor": "08113462444",
                    "keterangan_pelapor": "MUTASI_K (G9923020188096:cek) - MENGACU LAPORAN G5123011800360 PELANGGAN KONFIRMASI PTL DISAMBUNG LANGSUNG KARENA GANGGUAN SEJAK TANGGAL 18/01/2023 TIDAK BERITA ACARA PEMBERITAHUAN. APP SUDAH DIPASANG KEMBALI NAMUN TOKEN BERKURANG, MOHON PENORMALAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JAJAG"
                },
                {
                    "no_laporan": "K2323020100078",
                    "waktu_lapor": "01/02/2023 09:08:38",
                    "waktu_response": "01/02/2023 09:45:34",
                    "waktu_recovery": "01/02/2023 09:59:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2216,
                    "durasi_recovery_time": 807,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ARIFIN",
                    "alamat_pelapor": "JL. NEGARA KM 143 GG KENANGAN RT. 22/- NO. 141 DS BATU KAJANG KEC. BATU SOPANG KAB PASER. GG DI KANAN KANTOR DESA ",
                    "no_telp_pelapor": "85346251949",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA BELI TOKEN (KIRIM DIL PREPAID KE P2APST !!!). PTL MENYALA. SISA 28.51 KWH. NM 14045826592 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K1223020100066",
                    "waktu_lapor": "01/02/2023 09:08:40",
                    "waktu_response": "01/02/2023 09:14:39",
                    "waktu_recovery": "01/02/2023 10:19:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 3895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ABDILLAH",
                    "alamat_pelapor": "JL SENTOSA NO. 0 RT-3 / RW-6 KEL. TANGKERANG LABUAI KEC. BUKIT RAYA KOTA PEKANBARU DEKAT MESJID NURUL HIKMAH ",
                    "no_telp_pelapor": "081365648836",
                    "keterangan_pelapor": "TGL 28/01/23 DILAKUKAN PERGANTIAN APP DIKARENAKAN KWH METER RUSAK. MOHON AGAR SISA KWH PADA ID METER LAMA = 304.15 KWH DAPAT SEGERA DIKONVERSIKAN PADA ID METER BARU 86230803115",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020100315",
                    "waktu_lapor": "01/02/2023 09:09:36",
                    "waktu_response": "01/02/2023 09:22:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 33946593,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "002062368",
                    "nama_pelapor": "BP NURHADI",
                    "alamat_pelapor": "JL - NO. - DN KALIULO RT 2 RW 2 DS PESERUT KEC SUKOMORO KAB NGANJUK / PEREMPATAN KALIULO KE SELATAN 50M ",
                    "no_telp_pelapor": "085232049662",
                    "keterangan_pelapor": "PERMOHONAN PS DAYA : 5500 VA TANGGAL PELAKSANAAN : 01/02/2023 - 03/02/2023 , PUKUL :  ( INFO PELANGGAN INGIN PAGI ) 08.00 WIB, DENGAN NOMER AGENDA 514600532301300046 NO REGISTER 5146029003280 SUDAH LUNAS TANGGAL : 30/01/2023 NAMUN HINGGA SAAT INI BELUM REALISASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5123020100318",
                    "waktu_lapor": "01/02/2023 09:09:50",
                    "waktu_response": "01/02/2023 09:18:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 546,
                    "durasi_recovery_time": 33946835,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01118113495",
                    "nama_pelapor": "BP SENTANU",
                    "alamat_pelapor": "DS JUNWANGI           87 087 RT-008 / RW-03",
                    "no_telp_pelapor": "081554427855",
                    "keterangan_pelapor": "MUTASI_K (G9923020188046:gagal) - PELANGGAN NOMOR METER 01118113495 KESULITAN PEMBELIAN TOKEN DI (4 COUNTER) DENGAN KETERANGAN (GAGAL). SAAT INI SISA KWH = 8906 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K1223020100067",
                    "waktu_lapor": "01/02/2023 09:10:36",
                    "waktu_response": "01/02/2023 12:17:57",
                    "waktu_recovery": "01/02/2023 12:21:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11241,
                    "durasi_recovery_time": 214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "JL JEMBATAN SIAK II NO RT- / RW- , KEL TAMPAN, KECPAYUNG SEKAKI, KOTA PEKANBARU, RIAU | LOKASI DIDEKAT SPBU",
                    "no_telp_pelapor": "081268903434",
                    "keterangan_pelapor": "TGL 7/9/2022 PROSES PD (B2/23000VA-B2/105000VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181119922209075946 DAN NO REG 1811113042227 TGL 9/9/2022 BP TELAH DILUNASI NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. INFO PELANGGAN TRAFO DAN TIANG SUDAH TERPASANG DILOKASI DAN PD INGIN SEGERA DILAKUKAN REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5123020100321",
                    "waktu_lapor": "01/02/2023 09:10:58",
                    "waktu_response": "01/02/2023 09:27:10",
                    "waktu_recovery": "01/02/2023 10:20:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 972,
                    "durasi_recovery_time": 3189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H YADIM ",
                    "alamat_pelapor": "JL DESA CEMENG BAKALAN GG ANYELIR DS CEMENG BAKALAN NO 64  RT-1 RW-1 KEC SIDOARJO KAB SIDOARJO / DARI POLRESTA YANG BARU, ADA PERTIGAAN KE KANAN 200M, MASUK DESA CEMENG BAKALAN 50M",
                    "no_telp_pelapor": "081230153452",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 20 KWH. PTL NYALA. NO TOKEN 71036955047366440246. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020100324",
                    "waktu_lapor": "01/02/2023 09:11:09",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675242669,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI HOSMIAH ",
                    "alamat_pelapor": "JL. MUHAMAD ADDAK DN KARANGREJO DS DOROGOWOK RT-5 / RW-6 KEC KUNIR KAB LUMAJANG ACUAN LOKASI DEKAT SEKOLAH TK DHARMA WANITA DOROGOWOK",
                    "no_telp_pelapor": "082302205959",
                    "keterangan_pelapor": "TANGGAL 30/01/2023 PENGGANTIAN APP DENGAN SISA TOKEN = 25 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 86223176842\\n/ UPDATE CC.51.HIDAYATI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5223020100410",
                    "waktu_lapor": "01/02/2023 09:11:17",
                    "waktu_response": "01/02/2023 09:15:20",
                    "waktu_recovery": "01/02/2023 09:16:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 243,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MEGA ",
                    "alamat_pelapor": "JL BATU BINTANG NO- RT1 RW- KEL PURNAMA KEC  DUMAI BARAT KOTA DUMAI ACUAN SEBELAH TOKO MALIK",
                    "no_telp_pelapor": "085278071142",
                    "keterangan_pelapor": "TERKAIT K1223013100648 TGL 31/01/23 TUNGGAKAN REK JANUARI  BERIKUT BK  SUDAH DILUNASI MELALUI BANK MANDIRI. PTL MINTA DISAMBUNG STATUS SELESAI. \\nBELUM ADA PERBAIKAN PETUGAS. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5223020100412",
                    "waktu_lapor": "01/02/2023 09:11:28",
                    "waktu_response": "01/02/2023 11:21:54",
                    "waktu_recovery": "01/02/2023 11:28:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7826,
                    "durasi_recovery_time": 418,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0004917360000",
                    "nama_pelapor": "IBU ARI",
                    "alamat_pelapor": "JL SOLO SUKOHARJO NO 0 DS NGEMUL RT-1  RW-2 KEC BENDOSARI KAB SUKOHARJO // DEPAN GAPURA NGEMUL LOKASI RUMAH JOGLO ",
                    "no_telp_pelapor": "0271591666",
                    "keterangan_pelapor": "PELANGGAN MENGHENDAKI PERGESERAN APP DIKARENAKAN TERKENA AIR HUJAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K2323020100079",
                    "waktu_lapor": "01/02/2023 09:12:16",
                    "waktu_response": "01/02/2023 13:15:05",
                    "waktu_recovery": "01/02/2023 14:43:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 14569,
                    "durasi_recovery_time": 5286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32152141126",
                    "nama_pelapor": "IBU GLADIS ",
                    "alamat_pelapor": "JL BARU C HEATUBUN KOMPLEK TORAJA RT.10/0 NO.0 KEL KWAMKI KEC MIMIKA BARU KAB MIMIKA ACUAN LOKASI : DEKAT GEREA ADVENT MASUK LORONG DISAMPING DEPO AIR GRACIA LURUS MENTOK PERTIGAAN KEDUA ADA RUMAH PUTIH DISAMPING RUMAH KUNING BANYAK POT BUNGA ",
                    "no_telp_pelapor": "085256124774",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN DISPLAY APP METER TERTERA GAGAL UPDATE VKRN 43 PTL MENYALA NO METER : 32152141126 (R1MT / 900) SISA KWH 18.56 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TIMIKA KOTA"
                },
                {
                    "no_laporan": "K1623020100001",
                    "waktu_lapor": "01/02/2023 09:13:38",
                    "waktu_response": "01/02/2023 09:20:32",
                    "waktu_recovery": "01/02/2023 09:26:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 414,
                    "durasi_recovery_time": 375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAYA NOVIANTI",
                    "alamat_pelapor": "TEGA REJO",
                    "no_telp_pelapor": "081369884644",
                    "keterangan_pelapor": "TOLONG GESER METER KARENA RENOVASI BANGUNAN",
                    "media": "Datang ke Kantor",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K3223020100085",
                    "waktu_lapor": "01/02/2023 09:14:07",
                    "waktu_response": "01/02/2023 09:17:12",
                    "waktu_recovery": "01/02/2023 09:58:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 2496,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL .BINTARA I NO.10 RT 7 RW 2 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI ",
                    "no_telp_pelapor": "6285718771091",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. PTL NYALA SISA 14.90 KWH NO TOKEN ; 4519 3693 4632 5739 5746",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020100418",
                    "waktu_lapor": "01/02/2023 09:15:11",
                    "waktu_response": "01/02/2023 09:17:34",
                    "waktu_recovery": "01/02/2023 09:35:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA",
                    "alamat_pelapor": "JL- KOMPLEK PULO GEBANG INDAH BLOK J 10 NO 4 DAN NO 3  RT 3 RW 11 KEL POLU GEBANG KEC CAKUNG KOTA JAKARTA TIMUR // DEKAT TAMAN KASIHA / MASJID AL MUKHLISIN ",
                    "no_telp_pelapor": "081283208463",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MENGHENDAKI PERMOHONAN BALIK/UBAH NAMA DENGAN 3 ID PELANGGAN: 544203425686, 544203423130 DAN 544203410835  DAN DENGAN NO KTP: 317502590388003  AKAN BALIK NAMA DARI ATAS NAMA : H. KARDJO (C), H.KARDJO (B) DAN H KARDJO (A) MENJADI ATAS NAMA : DINA RIANTI MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020100419",
                    "waktu_lapor": "01/02/2023 09:15:24",
                    "waktu_response": "01/02/2023 10:04:35",
                    "waktu_recovery": "01/02/2023 10:53:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2951,
                    "durasi_recovery_time": 2945,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021293528",
                    "nama_pelapor": "MAHDALENA/jambu_cat ",
                    "alamat_pelapor": "KOMPLEK CIPARAY INDAH BLOK B NO 78, CIPARAY, KAB. BANDUNG (TOKO SIMPANG ASTER)",
                    "no_telp_pelapor": "082116308659",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN PTL DISAMBUNG LANGSUNG DAN PELANGGAN TIDAK MENGETAHUI NAMA PETUGAS SERTA TIDAK DIBERIKAN BERITA ACARA. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN DIKARENAKAN PELANGGAN TIDAK INGIN MEMBAYAR MAHAL TAGIHAN SUSULAN. SESUAI INFO PELANGGAN SUDAH MENGHUBUNGI UNIT NAMUN TIDAK SEGERA DITINDAKLANJUTI.",
                    "media": "Instagram",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5223020100420",
                    "waktu_lapor": "01/02/2023 09:15:57",
                    "waktu_response": "01/02/2023 10:18:06",
                    "waktu_recovery": "01/02/2023 11:50:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3729,
                    "durasi_recovery_time": 5571,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2951128",
                    "nama_pelapor": "IBU RURI",
                    "alamat_pelapor": "JL BIMA DN GONDANGAN NO 8 RT 06 RW 50 KEL MAGUWOHARJO KEC DEPOK KAB SLEMAN, DIY. ACUAN BARAT RS HERMINA / BELAKANG TK AN NUR 3",
                    "no_telp_pelapor": "081326810312",
                    "keterangan_pelapor": "PEMAKAIAN TOKEN BOROS. TOKEN CEPAT HABIS. PEMBELIAN 100RIBU UNTUK 6 HARI, BIASANYA 100RIBU UNTUK 10HARI. TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK DAN SUDAH DIKURANGI ALAT ELEKTRONIK . PTL NYALA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5123020100333",
                    "waktu_lapor": "01/02/2023 09:17:26",
                    "waktu_response": "01/02/2023 10:02:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2708,
                    "durasi_recovery_time": 33944217,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANI",
                    "alamat_pelapor": "DN MULYOASRI BLOK 8 NO.0 KEL.SUMBER MULYO RT.5 RW.3 KEC.PESANGGARAN KAB.BANYUWANGI / DEKAT PURA ",
                    "no_telp_pelapor": "08113462444",
                    "keterangan_pelapor": "MUTASI_K (G9923020188093:cek) - TOKEN BELUM DIKONVERSIKAN TERKAIT PENGADUAN VKRN 43 NO LAPORAN K5123011800172 UNTUK PELANGGAN NOMOR METER 86044352655 DENGAN NO TOKEN 1654 4969 7462 6444 6869 (TOKEN 50.000) SAAT INI APP SUDAH BISA DI ENTRY TOKEN BILA PEMBELIAN BARU NAMUN TOKEN LAMA SEBELUM APP DI RESET BELUM DIKONVERSI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JAJAG"
                },
                {
                    "no_laporan": "K5223020100425",
                    "waktu_lapor": "01/02/2023 09:17:30",
                    "waktu_response": "01/02/2023 09:23:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 33946534,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01116019041",
                    "nama_pelapor": "mariowindharta@gmail.com",
                    "alamat_pelapor": "JL,PUSKESMAS CIMANGGIS RT 05 RW 02 NO.19 KEC.CIMANGGIS KEL.CURUG KOTA DEPOK PROV JAWA BARAT",
                    "no_telp_pelapor": "0818708180",
                    "keterangan_pelapor": "MUTASI_K (G9923020188050:kwh mter eror) - TERKAIT K5423013003418 DAN K5423013107163. MOHON PERIKSA APP PRABAYAR, BUZZER ALARM TIDAK BERBUNYI SAAT PULSA AKAN SEGERA HABIS. PELANGGAN INGIN DILAKUAKN PROSES PERGANTIAN APP. SESUAI INFO PELANGGAN SUDAH DIHUBUNGI OELH PETUGAS, NAMUN ALARM KWH METER SAMA SEKALI TIDAK BERBUNYI. PELANGGAN MEMINTA AGAR PETUGAS DATANG MELAKUKAN PENGECEKAN",
                    "media": "Email",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K1223020100070",
                    "waktu_lapor": "01/02/2023 09:17:33",
                    "waktu_response": "01/02/2023 09:27:57",
                    "waktu_recovery": "01/02/2023 09:36:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YAHOK",
                    "alamat_pelapor": "JL ZAINUL ARIFIN NO - RT 00 RW 0 KEL STABAT BARU KEC STABAT KAB LANGKAT SUMUT ACUAN: VIVI PONSEL",
                    "no_telp_pelapor": "06142779765",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT. PELANGGAN INGIN MENGAJUKAN PB PADA BANGUNAN YANG SEBELUMNYA BEKAS LELANG BANK. NAMUN TIDAK MENGETAHUI APAKAH SEBELUMNYA SUDAH ADA APP ATAU BELUM DAN TIDAK MENGETAHUI ID PEL DI PERSIL TSB. BP YAHOK SEBAGAI PEMILIK SAAT INI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP STABAT"
                },
                {
                    "no_laporan": "K5223020100428",
                    "waktu_lapor": "01/02/2023 09:18:53",
                    "waktu_response": "01/02/2023 09:27:36",
                    "waktu_recovery": "01/02/2023 09:28:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 523,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MATEUS",
                    "alamat_pelapor": "JL GUNUNG JAMBU DN REJOSARI KEL SERUT RT-25 / RW-5 NO.- KEC. GEDANG SARI  KAB GUNUNGKIDUL// DEKAT WARUNG KLONTONG BU SARDI ",
                    "no_telp_pelapor": "081393021233",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PADA TANGGAL 3 OKTOBER 2022 PELANGGAN MENGAJUKAN PERUBAHAN PERUNTUKAN DARI RUMAH TANGGA KE BISNIS. PELANGGAN JUGA SUDAH MELAMPIRKAN BERKAS LENGKAP KE PETUGAS. NAMUN HINGGA SAAT INI BELUM ADA KONFIRMASI DAN TINDAK LANJUT DARI PETUGAS. MOHON PELANGGAN DI KONFIRMASI PERIHAL TSB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K3223020100089",
                    "waktu_lapor": "01/02/2023 09:18:45",
                    "waktu_response": "01/02/2023 10:51:56",
                    "waktu_recovery": "01/02/2023 11:03:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5591,
                    "durasi_recovery_time": 721,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SHOLEHA ",
                    "alamat_pelapor": "JL PANCING 5 GG.PINANG II NO.5A LING 2 RT.0/0 KEL. MEDAN BESAR KEC. MEDAN LABUHAN  KOTA MEDAN ( DEKAT GUDANG MUSI MAS ) ",
                    "no_telp_pelapor": "082367458227",
                    "keterangan_pelapor": "GAGAL MELAKUKAN PENGINPUTAN TOKEN, VKRN 43, TERSISA 326 KWH ( PTL TIDAK PADAM ) DENGAN NO TOKEN 49490142329640172302",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020100336",
                    "waktu_lapor": "01/02/2023 09:19:09",
                    "waktu_response": "01/02/2023 09:21:57",
                    "waktu_recovery": "01/02/2023 10:31:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 4169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00037188",
                    "nama_pelapor": "IBU ASMAUL FAUSIYAH",
                    "alamat_pelapor": "PR BENOWO INDAH BLOK DG NO.   4   KEL BABAR JEWARAT KEC PAKAL KOTA SURABAYA //DEKAT MASJID ",
                    "no_telp_pelapor": "0317405548",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN DENGAN NO IDPEL 511403149387 MERASA BELUM MELALUKAN PEMBAYARAN TAGIHAN BULAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS DI TGL 31/01/2023 MELALUI PC POS BSI. MOHON BANTUAN KONFIRMASI TERKAIT HAL TSB. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100338",
                    "waktu_lapor": "01/02/2023 09:19:14",
                    "waktu_response": "01/02/2023 09:21:55",
                    "waktu_recovery": "01/02/2023 11:55:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 9206,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "JL HM SUN AN NO.RT-3 / RW-2 KEL.PENARUKAN KEC.KEPANJEN KAB.MALANG ( DEKAT ALFAMART PENARUKAN , LOKASI PAUD ULIL ALBAB )",
                    "no_telp_pelapor": "08113644688",
                    "keterangan_pelapor": " MOHON BANTUAN PENGECEKAN DIRAGUKAN KONDISI BEROPERASINYA ( PULSA SUDAH DIENTRY BERTAMBAH MENJADI 200 KWH, NAMUN ALARM TERUS BERBUNYI , PTL MASIH MENYALA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K1423020100116",
                    "waktu_lapor": "01/02/2023 09:19:25",
                    "waktu_response": "01/02/2023 09:40:08",
                    "waktu_recovery": "01/02/2023 10:15:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1243,
                    "durasi_recovery_time": 2140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "JLN. KARYA I PR. VILLA KARYA PERDANA BLOK A NO. 3 RT. 25 KEL. LEBONG GAJAH KEC. SEMATANG BORANG KOTA PALEMBANG.",
                    "no_telp_pelapor": "082272855709",
                    "keterangan_pelapor": "TGL  31/01/23 PROSES MIGRASI (R1/1.300VA - R1T/1.300 VA) MELALUI PLN 123 DENGAN NO AGENDA 141100522301310245 DAN NO KODE PEMBAYARAN 1411017058191. TGL 31/01/23 BP DAN STROOM AWAL TELAH DILUNASI . MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PELANGGAN EX BONGKAR RAMPUNG TERKAIT K1423013100393.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K1223020100071",
                    "waktu_lapor": "01/02/2023 09:21:30",
                    "waktu_response": "01/02/2023 09:35:17",
                    "waktu_recovery": "01/02/2023 12:24:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 827,
                    "durasi_recovery_time": 10153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "60001608805",
                    "nama_pelapor": "IBU TINI",
                    "alamat_pelapor": "ORCHID SALON JL KH. NASUTION GG. SANKI NO. 0 RT 1 RW 6 KEL. MAHARATU KEC. MARPOYAN DAMAI KOTA PEKANBARU DISEBERANG UIR",
                    "no_telp_pelapor": "0811761583",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 25.9 KWH. NO TOKEN : 40606757893955125717 LU CC.54.RINO.CSOI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5223020100435",
                    "waktu_lapor": "01/02/2023 09:21:46",
                    "waktu_response": "01/02/2023 09:27:25",
                    "waktu_recovery": "01/02/2023 09:46:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 1160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2464086",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL INDUSTRI 22 NO 935-936 LIK BUGANGAN KEL MUKTIHARJO LOR KEC GENUK KOTA SEMARANG JATENG >>> DAERAH REL KERETA API MASUK KE SENDANG INDAH",
                    "no_telp_pelapor": "0246582341",
                    "keterangan_pelapor": "LAPOR ULANG TERKAIT NO LAPOR K5223013100972 KARENA \\nMCB TERBAKAR DAN SEBELUMNYA SUDAH DATANG KELOKASI NAMUN TIDAK ADA TINDAKLANJUT DAN BELUM DIPERBAIKI DAN PELANGGAN MENGINFORMAISKAN BAHWA PETUGSA SEBELUMNYA TIDAK BISA MENGGANTI MCB YG TERBAKAR DAN AKAN DILAKUKAN PENYAMBUNGAN MCB SAMPAI SAT INI BELUM DI PASANG KEMBALI, MOHON MCB SEGERA DIPASANG SESUAI DENGAN KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5223020100436",
                    "waktu_lapor": "01/02/2023 09:21:57",
                    "waktu_response": "01/02/2023 09:39:51",
                    "waktu_recovery": "01/02/2023 09:41:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1074,
                    "durasi_recovery_time": 99,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HALIMAH ",
                    "alamat_pelapor": "JL JAGAPATI PR ROYAL ZAITUN BLOK A1 NO 6 RT - RW- KEL GODANG KEC GUNUNGSARI KAB LOMBOK BARAT // ACUAN:- ",
                    "no_telp_pelapor": "081991520392",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH: 3475 NO TOKEN: 70229255681392162936",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5223020100439",
                    "waktu_lapor": "01/02/2023 09:22:21",
                    "waktu_response": "01/02/2023 09:33:20",
                    "waktu_recovery": "01/02/2023 09:37:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 659,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKY",
                    "alamat_pelapor": "JLN - PR KOTA BATARA BLOK K 15 NO 7 RT10/11 KEL PESANGGRAHAN KEC. SOLEAR KAB TANGERANG>> DEKAT DENGAN MASJID",
                    "no_telp_pelapor": "6285782206501",
                    "keterangan_pelapor": "TERKAIT K5523013100944. MOHON BANTUAN PENGGESERAN SR KARENA RENOVASI. (PELANGGAN MENGHENDAKI PENAMBAHAN KABEL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5223020100443",
                    "waktu_lapor": "01/02/2023 09:23:18",
                    "waktu_response": "01/02/2023 09:59:23",
                    "waktu_recovery": "01/02/2023 10:34:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2165,
                    "durasi_recovery_time": 2112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TETI",
                    "alamat_pelapor": "JL. SUNGAI MENGKUANG RT 3 DESA PANGKALAN BUTON KEC. SUKADANA KAB. KAYONG UTARA",
                    "no_telp_pelapor": "085247218915",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 3884 1056 0986 0173 3822, SISA 256,76 KWH (R1T / 900)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUKADANA (KALBAR)"
                },
                {
                    "no_laporan": "K5223020100446",
                    "waktu_lapor": "01/02/2023 09:24:10",
                    "waktu_response": "01/02/2023 09:24:24",
                    "waktu_recovery": "01/02/2023 10:00:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 14,
                    "durasi_recovery_time": 2137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYUDI ALAMSYAH",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "082225229152",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023 = 16263, ST APP TGL 01/02/2023 = 16002. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT LAPORAN K5423010202732\\n",
                    "media": "Email",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5123020100347",
                    "waktu_lapor": "01/02/2023 09:25:23",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675243523,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000000259629",
                    "nama_pelapor": "BP HELWIN",
                    "alamat_pelapor": "JL TERUSAN PANCA URAI NO 10 KK MARGACIPTA II RUKO KAV D RT 4 RW 18 , KEL MEKARMULYA KEC RANCASARI KOTA BANDUNG/ ",
                    "no_telp_pelapor": "081220445854",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD TARIF  R2T / DAYA 5500  KE TARIF R3T / DAYA 16.500 .NOMER AGENDA 535679922301192784 NO REGISTER : 5356715059500 BP LUNAS PADA TGL (19/01/2023 ), NAMUN HINGGA SAAT INI BELUM REALISASI. NO LAPOR SEBELUMNYA K5123013000801",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K1223020100073",
                    "waktu_lapor": "01/02/2023 09:25:31",
                    "waktu_response": "01/02/2023 11:13:24",
                    "waktu_recovery": "01/02/2023 11:21:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6473,
                    "durasi_recovery_time": 510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRAWATI LUBIS ",
                    "alamat_pelapor": "JL KARYA NO.150 RT- RW- KEL KARANG BEROMBAK KEC MEDAN BARAT KOTA MEDAN. ACUAN LOKASI : DEKAT SPBU",
                    "no_telp_pelapor": "0616613438",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO K1222111400112 STATUS SELESAI,PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM / TGL 18/10/2023 PENANGANAN GANGGUAN APP PRABAYAR BLANK OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.TERKAIT NO LAPOR G1222101800133. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 22125903108 .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5223020100449",
                    "waktu_lapor": "01/02/2023 09:25:38",
                    "waktu_response": "01/02/2023 09:37:53",
                    "waktu_recovery": "01/02/2023 11:38:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 735,
                    "durasi_recovery_time": 7263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14023883789",
                    "nama_pelapor": "bwisnuaji@gmail.com",
                    "alamat_pelapor": "GRIYA CILEUNGSI 3 BLOK A11 NO 20 PATOKAN DEPAN SEKETARIAT RT02",
                    "no_telp_pelapor": "081294648895",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN VKRN 43. PTL NYALA",
                    "media": "Email",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100351",
                    "waktu_lapor": "01/02/2023 09:27:03",
                    "waktu_response": "01/02/2023 10:06:55",
                    "waktu_recovery": "01/02/2023 10:09:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2392,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKI  ",
                    "alamat_pelapor": "JL. TRANS KALIMANTAN DS.GEMA KEC.SIMPANG DUA KAB.KETAPANG ( DEKAT JALAN BESAR ) KALIMANTAN BARAT",
                    "no_telp_pelapor": "08125445515",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PB KOLEKTIF ( 24 BANGUNAN , RUMAH TANGGA , DAYA 2200 VA , DENGAN NIK PENANGGUNG JAWAB BP. LUKI , 6104191006910003 ), PENGAJUAN SEKITAR BULAN 12/2022 , HINGGA SAAT INI BELUM ADA KELANJUTAN PERMOHONAN NYA, MOHON TINDAKLANJUTNYA TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANDAI"
                },
                {
                    "no_laporan": "K1423020100121",
                    "waktu_lapor": "01/02/2023 09:27:06",
                    "waktu_response": "01/02/2023 09:28:32",
                    "waktu_recovery": "01/02/2023 10:24:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 3362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI ",
                    "alamat_pelapor": "JL DR MUWARDI NO 9   RT-12 / RW-2 KEL. GROGOL PETAMBURAN KEC. PETAMBURAN KOTA JAKARTA BARAT / DKT REL KERETA API ",
                    "no_telp_pelapor": "083151074787",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 372 . NO TOKEN : 11064583344069987060",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K1423020100122",
                    "waktu_lapor": "01/02/2023 09:27:18",
                    "waktu_response": "01/02/2023 09:40:50",
                    "waktu_recovery": "01/02/2023 11:41:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 812,
                    "durasi_recovery_time": 7222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN",
                    "alamat_pelapor": "PR GRIYA CEMPAKA PERMAI BLOK C NO.12 JALAN CIK DITIRO ATAS KEL. SUMBER AGUNG KEC. KEMILING KOTA BANDAR LAMPUNG ",
                    "no_telp_pelapor": "081279254302",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 10 HARI YANG LALU. DENGAN NO METER 45012393802 SISA KWH - ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5223020100453",
                    "waktu_lapor": "01/02/2023 09:27:56",
                    "waktu_response": "01/02/2023 09:36:41",
                    "waktu_recovery": "01/02/2023 09:42:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 525,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUSI",
                    "alamat_pelapor": "JLN PONCORAN BARAT RAYA NO 46 RT 3 RW 1 KEL. PANCORAN KEC PANCORAN KAB JAKARTA SELATAN DEKAT MASJID ABUNAWAR ",
                    "no_telp_pelapor": "628568873565",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK MULAI TAHUN 2021 - 2023 . STAND AKHIR REK (1, 2023) = 54445 , STAND APP (01/02/2023) = 108, RUMAH DIHUNI DAN TIDAK BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER SERING DATANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100455",
                    "waktu_lapor": "01/02/2023 09:28:20",
                    "waktu_response": "01/02/2023 09:34:06",
                    "waktu_recovery": "01/02/2023 09:46:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 718,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "003200198",
                    "nama_pelapor": "BP IVAN ",
                    "alamat_pelapor": "JL  KLIPANG PERMAI PERUM KLIPANG PERMAI BLOK I NO 406 RT 03 RW 23 KEL SENDANG KEC TEMBALANG KOTA SEMARANG // DEKAT SD NEGERI SENDANG MULYO / SD INTERNASIONAL ",
                    "no_telp_pelapor": "0247473564",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 523031100204 DIKARENKN UNTUK RENOVASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5223020100458",
                    "waktu_lapor": "01/02/2023 09:29:25",
                    "waktu_response": "01/02/2023 09:35:24",
                    "waktu_recovery": "01/02/2023 09:52:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 1028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU APRIL",
                    "alamat_pelapor": "KOMPLEK PERGUDANGAN INTAN, JL ISMAIL HARUN DALAM BLOK B NO.3 KEL.- RT.- RW.- KEC. PERCUT SEI TUAN KAB. DELI SERDANG, LOKASI GUDANG BAN, DEKAT SEKOLAH PRAYA 6",
                    "no_telp_pelapor": "081362550549",
                    "keterangan_pelapor": "APP TERTERA \\\"GAGAL\\\", PELANGGAN GAGAL INPUT TOKEN, SETELAH UPDATE VKRN-43, PTL MASIH MENYALA, SISA 83 KWH. NO. TOKEN : 32768171967912489566. MOHON PELANGGAN DIKONFIRMASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5223020100462",
                    "waktu_lapor": "01/02/2023 09:30:24",
                    "waktu_response": "01/02/2023 10:21:54",
                    "waktu_recovery": "01/02/2023 10:36:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3090,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IRWAN KAHAR/HeryCahyanto Bullunk_",
                    "alamat_pelapor": "JL PRS MALINO BTJAI, BORISALO, PARANGLOE, KAB. GOWA, SULAWESI SELATAN",
                    "no_telp_pelapor": "085342973620 ",
                    "keterangan_pelapor": "TGL 12/1/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI/BOOKING 3216112019633. TGL 15/1/2023 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN.",
                    "media": "Facebook",
                    "nama_ulp": "ULP MALINO"
                },
                {
                    "no_laporan": "K1423020100125",
                    "waktu_lapor": "01/02/2023 09:33:41",
                    "waktu_response": "01/02/2023 10:22:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2934,
                    "durasi_recovery_time": 33943016,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUH JUHRI",
                    "alamat_pelapor": "JL. MADARASAH AL ANWAR NO.0 RT.3 RW.4 DUSUN BASABA DESA PAYUDAN NANGGER KEC BULUK BULUK KAB. SUMENEP, DARI MADRASAH AL ANWAR KE TIMUR ",
                    "no_telp_pelapor": "087853046837",
                    "keterangan_pelapor": "MUTASI_K (G9923020188120:Kct) - MOHON DITINDAKLANJUTI, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 . DENGAN NO METER=32138642379. DENGAN NO TOKEN=12360772356837575864. SISA KWH=31.09 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5123020100362",
                    "waktu_lapor": "01/02/2023 09:33:43",
                    "waktu_response": "01/02/2023 11:02:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5342,
                    "durasi_recovery_time": 33940606,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUHENDRA",
                    "alamat_pelapor": "JL M. RUBY BLOK G NO 51 PR MUTIARA RESIDENCE RT/RW-0/0 DS MEDAN ESTATE KEC PERCUT SEI TUAN KAB DELI SERDANG",
                    "no_telp_pelapor": "0616641009",
                    "keterangan_pelapor": "MUTASI_K (G9923020188168:c) - LPB KETERANGAN GAGAL, TIDAK BISA ENTRY PULSA .PTL NYALA .SETELAH UPDATE VKRN 43.SISA PULSA 2201,16 KWH.NM 22111117127 .NO TOKEN 5131 3879 5344 3665 4430, BELUM ADA PEMBAHARUAN KWHMETER OLEH PETUGAS.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5123020100367",
                    "waktu_lapor": "01/02/2023 09:35:41",
                    "waktu_response": "01/02/2023 09:46:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 33945163,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEVI",
                    "alamat_pelapor": "JLN KESEHATAN 6 DALAM NO 48 RT 08 RW 11 KEL BINTARO KEC PESANGGRAHAN KOTA JAKARTA SELATAN, BELAKANG SUPERINDO JLN KESEHATAN RAYA. ",
                    "no_telp_pelapor": "082221718898",
                    "keterangan_pelapor": "MUTASI_K (G9923020188468:oper yantek) - MOHON BANTUAN PENGECEKAN TERKAIT 6 APP DALAM 1 BANGUNAN MENGALAMI GANGGUAN VOLTASE TIDAK STABIL SAMPAI PTL MENDADAK PADAM, BARU MENYALA NORMAL JIKA MCB APP DION DAN DIOFFKAN. GANGGUAN SEJAK 1 BULAN YANG LALU NAMUN TIDAK SETIAP HARI TERJADI GANGGUAN, KEMARIN TGL 31/01/2023 TERJADI GANGGUAN KEMBALI, SAAT PELANGGAN LAPOR PAGI INI TGL 01/02/2023 KONDISI NORMAL. SUDAH ADA PENGECEKAN DARI PIHAK INSTALATIR TIDAK ADA GANGGUAN DARI SISI INSTALASINYA. TEGANGAN TERUKUR JIKA TURUN 180 VOLT. INFO TEKNISI GANGGUAN KEMUNGKINAN DARI TIANG LISTRIK PLN, KARENA SAAT AWAL PASANG BARU DI LOKASI PELANGGAN SAMBUNGAN KABEL MEMANG SUDAH BANYAK. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020100478",
                    "waktu_lapor": "01/02/2023 09:37:07",
                    "waktu_response": "01/02/2023 09:38:16",
                    "waktu_recovery": "01/02/2023 10:57:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 4727,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "robby6053@gmail.com",
                    "alamat_pelapor": "JLN KH AHMAD DAHLAN, KP. TANJAKAN RT/RW 006/001 DES. TANJAKAN KEC. RAJEG KAB. TANGERANG PROVINSI. BANTEN, ACUAN DEKET RUMAH PAK RT ",
                    "no_telp_pelapor": "0895334011735",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN VKRN 43. SISA KWH 50",
                    "media": "Email",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020100480",
                    "waktu_lapor": "01/02/2023 09:37:32",
                    "waktu_response": "01/02/2023 09:43:25",
                    "waktu_recovery": "01/02/2023 09:58:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AJI ",
                    "alamat_pelapor": "JL DAHLIA PERUM GRILIA BLOK - NO 7 KEL LEMATAN BREBAH KEC RENGET BARAT KAB INDRA GIRI HULU RIAU // DEKAT DENGAN MASJID DARUL MUTAQIM ",
                    "no_telp_pelapor": "082298489392",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN TOKEN. SISA 1600 KWH . PTL MENYALA. NO TOKEN : 33384634160091708047",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGAT KOTA"
                },
                {
                    "no_laporan": "K5123020100370",
                    "waktu_lapor": "01/02/2023 09:38:14",
                    "waktu_response": "01/02/2023 09:55:49",
                    "waktu_recovery": "01/02/2023 11:16:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1055,
                    "durasi_recovery_time": 4838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADIT",
                    "alamat_pelapor": "JL - PR CEMERLANG DUTA PRSADA BLOK C NO 8 KEL PARAKAN JATI RT 3 RW 4 KEC BOJONG GEDE KAB BOGOR",
                    "no_telp_pelapor": "6285888070248",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN BALIK NAMA IDPEL 538751190178 a.n PT CEMERLANG DUTA PERSADA DIBALIK NAMA MENJADI ADITYA NOVALI DENGAN NIK PELANGGAN 1608051108900002",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5123020100373",
                    "waktu_lapor": "01/02/2023 09:41:54",
                    "waktu_response": "01/02/2023 09:43:52",
                    "waktu_recovery": "01/02/2023 10:05:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 118,
                    "durasi_recovery_time": 1297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1735769",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JL BY PASS NGURAH RAI NO 63 RT - RW - BR PENGENDERAN KEL KEDONGANAN KEC KUTA KAB BADUNG (CAFE KOFFIELOTS) / SEBELAH DUNKIN DONUT ",
                    "no_telp_pelapor": "082211000737",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD R2 5500-R3 7700VA NO REGISTER : 5512013065728 BP LUNAS PADA TGL (20/01/2023), NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K1423020100131",
                    "waktu_lapor": "01/02/2023 09:41:58",
                    "waktu_response": "01/02/2023 12:56:23",
                    "waktu_recovery": "01/02/2023 13:10:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11665,
                    "durasi_recovery_time": 869,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MIA ",
                    "alamat_pelapor": "JLN.SH WARDOYO LR.PERBATASAN SIMPANG TUGU KB KERTAPATI GG. KEDUKAN NO 796 RT-20 / RW-4 KEL. 7 ULU KEC. SEBERANG ULU 1 KOTA PALEMBANG. ",
                    "no_telp_pelapor": "085273241701",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 28/01/23 TERJADI GANGGUAN PTL (APP RUSAK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5223020100487",
                    "waktu_lapor": "01/02/2023 09:42:13",
                    "waktu_response": "01/02/2023 10:18:40",
                    "waktu_recovery": "01/02/2023 11:51:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2187,
                    "durasi_recovery_time": 5562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14023324214",
                    "nama_pelapor": "BP SUKMAWANTO",
                    "alamat_pelapor": "JL C SIMANJUNTAK NO 1B RT-14 / RW-3 KEL PERBAN KEC GONDOKUSUMAN KOTA YOGYAKARTA",
                    "no_telp_pelapor": "089512451102",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 30/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP KETERANGAN GAGAL DAN KESULITAN MEMASUKKAN TOKEN,SETELAH UPDATE VKRN 43, BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS DILOKASI, PTL MENYALA, SISA 5 KWH (G5123013001429) . SESUAI INFO PELANGGAN TERDAPAT NO TOKEN 53061379480045805802 PEMBELIAN TGL 30/01/2023 SEBESAR 1.000.000 YANG BELUM SEMPAT DIMASUKKAN DI KWH METER. MOHON DAPAT DIKONVERSIKAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5223020100489",
                    "waktu_lapor": "01/02/2023 09:43:41",
                    "waktu_response": "01/02/2023 10:18:52",
                    "waktu_recovery": "01/02/2023 11:51:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2111,
                    "durasi_recovery_time": 5559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000851858",
                    "nama_pelapor": "IBU IIS",
                    "alamat_pelapor": "Jl. Jeruk Legi Gang Dahlia NO 522 E4  Rt 13 Rw 35 Kel Banguntapan Kec Banguntapan Kab Bantul :: belakang kelurahan bangun tapan",
                    "no_telp_pelapor": "0274383723",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN  FEBRUARI STAND APP TGL LAPOR (01/02/2023) =  49417. DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR DAN PELANGGAN TIDAK DIRUMAH DARI TANGGAL 11 HINGGA TANGGAL 29 JANUARI.). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K1423020100135",
                    "waktu_lapor": "01/02/2023 09:45:45",
                    "waktu_response": "01/02/2023 09:46:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 33945183,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JLN AIR HANYUT PERUM ARETA REGENCY BLOK ARETA INDAH 1 NO. 3 KEL. SUNGAILIAT KEC. SUNGAILIAT KAB BANGKA PROV BABEL.",
                    "no_telp_pelapor": "07179104079",
                    "keterangan_pelapor": "MUTASI_K (G9923020188091:pengecekan oleh yantek) - MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MENGINFORMASIKAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN NOMOR METER TIDAK DIKENAL. INFO DI P2APST TIDAK ADA KET  DENGAN NO METER 86039344113 SISA KWH -. PELANGGAN TELAH MELAKUKAN PEMBELIAN TOKEN KE BEBERAPA TEMPAT NAMUN TETAP TIDAK BISA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGAILIAT"
                },
                {
                    "no_laporan": "K5123020100385",
                    "waktu_lapor": "01/02/2023 09:46:34",
                    "waktu_response": "01/02/2023 10:17:09",
                    "waktu_recovery": "01/02/2023 10:55:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1835,
                    "durasi_recovery_time": 2322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "095135655",
                    "nama_pelapor": "BP IMAM",
                    "alamat_pelapor": "JL. PERTIGAAN  NO.-  RT - / RW  DN GERBONG DS DEMANGAN KEC TANJUNG ANOM KAB NGANJUK  >> (LOKASI TOKO PERTANIAN SUMBER REJEKI)",
                    "no_telp_pelapor": "081119198638",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI MCB APP DIBAWA PETUGAS KARENA GANGGUAN SEJAK 1 BULANAN, AKAN TETAPI BELUM ADA REALISASI PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K5223020100498",
                    "waktu_lapor": "01/02/2023 09:48:05",
                    "waktu_response": "01/02/2023 10:06:53",
                    "waktu_recovery": "01/02/2023 13:42:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1128,
                    "durasi_recovery_time": 12951,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRO",
                    "alamat_pelapor": "JL PEMUDA PERUM GRIYA BAHTERA BLOK E NO 29 KEL LEBO KEC WARUNGASEM KAB BATANG",
                    "no_telp_pelapor": "08156904037",
                    "keterangan_pelapor": "PELANGGAN MENGHENDAKI DIBERIKAN SURAT PEMBERITAHUAN TERKAIT SURAT KETERANGAN GANGGUAN TANPA PEMBERITAHUAN UNTUK PROSES KLAIM ASURANSI DANA DI WILAYAH TERSEBUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BATANG"
                },
                {
                    "no_laporan": "K3223020100105",
                    "waktu_lapor": "01/02/2023 09:48:32",
                    "waktu_response": "01/02/2023 09:51:12",
                    "waktu_recovery": "01/02/2023 11:12:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 4902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSTAM",
                    "alamat_pelapor": "JL. - KP. SUKAMANTRI GG. SAYUNG NO. 0 RT. 2 RW. 3 DS. SUKARAYA KEC. KARANG BAHAGIA KAB. BEKASI (ACUAN LOKAIS : MASUK GANG DI DEKAT PLANET BAN)",
                    "no_telp_pelapor": "6287790002737",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO. METER 86062551923 (R1T/450VA) MENGELUHKAN KESULITAN MEMBELI TOKEN DENGAN KET. MELEBIHI BATAS PEMBELIAN KWH , SEMENTARA SISA KWH SAAT INI 18.63 KWH (PTL NORMAL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020100504",
                    "waktu_lapor": "01/02/2023 09:50:36",
                    "waktu_response": "01/02/2023 09:52:20",
                    "waktu_recovery": "01/02/2023 10:51:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 3521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "343532",
                    "nama_pelapor": "BP NOVI",
                    "alamat_pelapor": "PR KELAPA DUA BLOK- JL KANO 16 NO. 7 RT9 RW9, KEL KELAPA DUA, KEC TANGERANG KOTA TANGERANG, ACUAN : DEPAN MASJID",
                    "no_telp_pelapor": "628170081814",
                    "keterangan_pelapor": "TERKAIT LAPORAN K3223013100297, PETUGAS MENGHUBUNGI DAN MEMINTA BUKTI PEMBAYARAN REK BULAN SEPT 2022. YBS BELUM ADA BUKTI TSB. MOHON KONFIRMASI DAN PENJELASANNYA UNTUK PEMBAYARAN REK SEPT TSB DAN PERIHAL KEBIJAKAN TSB.\\n\\nTGL. 21/12/2022 TUNG. REK. BULAN DESEMBER 2022 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100392",
                    "waktu_lapor": "01/02/2023 09:52:43",
                    "waktu_response": "01/02/2023 12:20:22",
                    "waktu_recovery": "01/02/2023 12:39:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8859,
                    "durasi_recovery_time": 1152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL MAYJEND SUNGKONO GG XIV NO 8 KEL GULOMANTUNG KEC KEBOMAS KAB GRESIK :: DEPAN KELURAHAN GULOMANTUNG ",
                    "no_telp_pelapor": "0313979727",
                    "keterangan_pelapor": "PELANGGAN INGIN PASANG KAPASITOR NAMUN TIDAK MENGETAHUI UKURAN CT-NYA DI ID PEL 511209800185 (I2 / 197000 VA ). MOHON KONFIRMASI KE PELANGGAN TERKAIT UKURAN CT TSB KARENA TIDAK TERTERA DI PANEL BOX APP METER YBS\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K3223020100108",
                    "waktu_lapor": "01/02/2023 09:52:45",
                    "waktu_response": "01/02/2023 10:09:57",
                    "waktu_recovery": "01/02/2023 10:24:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1032,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUSIANA",
                    "alamat_pelapor": "BENGKEL PEKAN JAYA JL. HANGTUAH UJUNG NO.92 RT - RW - KEL REJO SARI KEC TENAYAN RAYA KOTA PEKANBARU",
                    "no_telp_pelapor": "085271999808",
                    "keterangan_pelapor": "PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN GANGGUAN G1223013000589 .PELANGGAN MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5223020100510",
                    "waktu_lapor": "01/02/2023 09:53:52",
                    "waktu_response": "01/02/2023 10:15:27",
                    "waktu_recovery": "01/02/2023 10:22:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1295,
                    "durasi_recovery_time": 427,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL. MESJID DARUL FALAH NO.1, RT.4/RW.3, PETUKANGAN UTARA, KEC. PESANGGRAHAN, KOTA JAKARTA SELATAN, DAERAH KHUSUS IBUKOTA JAKARTA 12260",
                    "no_telp_pelapor": "082211666477",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 02349453448948145058 DAN 24671691628444782423, SISA 726.26 KWH (B1T / 3500)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5123020100395",
                    "waktu_lapor": "01/02/2023 09:55:29",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675245329,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUDAKIR ",
                    "alamat_pelapor": "DN MOR OLOH     DS REK KEREK RT 3 RW 4  JL  - NO - KEC PALENGGAAN  KAB PAMEKASAN / DEKAT MASJID  AL HIDAYAH  ",
                    "no_telp_pelapor": "082335980980",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA  18  KWH\\nTIDAK ADA PEMBAHARUAN KWH METER \\nNO TOKEN  : 4415 3437 5057 8662 9330\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5223020100514",
                    "waktu_lapor": "01/02/2023 09:55:38",
                    "waktu_response": "01/02/2023 10:12:35",
                    "waktu_recovery": "01/02/2023 10:21:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1017,
                    "durasi_recovery_time": 529,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NGURAH ARIANA",
                    "alamat_pelapor": "JLN - DS PEMANGKALAN ENDUT BATU MEKAR NO. - RT 2 RW 0 KEL BATU MEKAR KEC LINGSAR KAB LOMBOK BARAT >> DEKAT DENGAN BANJAR",
                    "no_telp_pelapor": "081910190518",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN. VKRN 43(3941 7879 3370 4175 4418). SISA 512 KWH. PTL MENYALA. INFO PELANGGAN BELUM ADA PETUGAS YANG DATANG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K1223020100082",
                    "waktu_lapor": "01/02/2023 09:55:44",
                    "waktu_response": "01/02/2023 10:03:45",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 481,
                    "durasi_recovery_time": 402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009798845",
                    "nama_pelapor": "IBU ATI ",
                    "alamat_pelapor": "JL MANISI ATAS NO 2 KP JATI KALER RT-002 / RW-07 KEL PASIR BIRU KEC CIBIRU KOTA BANDUNG ",
                    "no_telp_pelapor": "083801481963",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES PINDAH SR UNTUK ID PEL 535718292415 DIKARENAKAN RENOVASI BANGUNAN. TERKAIT NO LAPOR K5523012600113, K1423012600317. HINGGA SAAT INI BELUM ADA TINDAKLANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5123020100397",
                    "waktu_lapor": "01/02/2023 09:56:07",
                    "waktu_response": "01/02/2023 09:59:03",
                    "waktu_recovery": "01/02/2023 10:36:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FADAN",
                    "alamat_pelapor": "JL - GG MASJID NO.0 RT-22 / RW-6 DN DAWUHAN KEL TEGAL GONDO KEC KARANGPLOSO KAB MALANG ",
                    "no_telp_pelapor": "081331251607",
                    "keterangan_pelapor": "MOHON BANTUAN PENDAFTARAN PD DENGAN NO IDPEL 513110969991 R1MT / 900 KE R1T / 1300 TOKEN 50.000 AN PEMILIK SAAT INI FADAN NO KTP 3507231812940001 KARENA ALAMAT DI AP2T BERBEDA DENGAN ALAMAT YANG DIAJUKAN TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5123020100402",
                    "waktu_lapor": "01/02/2023 09:57:23",
                    "waktu_response": "01/02/2023 09:59:46",
                    "waktu_recovery": "01/02/2023 11:06:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 4033,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "010033496",
                    "nama_pelapor": "BP WILIAM ",
                    "alamat_pelapor": "JL  LEBAK ARUM GG  2  NO. 103  RT  0 RW 0  KEL  SUKOLILO KEC KOTA SURABAYA   ",
                    "no_telp_pelapor": "082146958040",
                    "keterangan_pelapor": "REKENING 511020329315 _+ 3 BULAN TERASA MELONJAK ( SEDANGKAN PEMAKAIAN NORMAL  )  .  STAND AKHIR REKENING ( 01/2023 ) = ( 86.631 ), APP TGL ( 01/02/2023 ) = ( 88.513), PETUGAS CATER ( RUTIN DATANG ) . APP TDK MUDAH DIJANGKAU NAMUN ADA SCOARING BOARD  . TAGIHAN 01/2023 SDH DILUNASI  02/01/2023 . DITUNGGU PENGECEKAN PETUGAS KELOKASI . TERIMAKASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5223020100523",
                    "waktu_lapor": "01/02/2023 09:59:03",
                    "waktu_response": "01/02/2023 11:56:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7045,
                    "durasi_recovery_time": 33937383,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP OKI",
                    "alamat_pelapor": "JL IGUSTI NGURAH RAI GG 8 NO 11D RT-3 / RW-1 KEL BAGO KEC TULUNGAGUNG KAB TULUNGAGUNG // ACUAN:-",
                    "no_telp_pelapor": "085935090712",
                    "keterangan_pelapor": "MUTASI_K (G9923020188841:gangguan) - TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH: 43.- NO TOKEN: 31315177964099618460",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5123020100405",
                    "waktu_lapor": "01/02/2023 09:59:27",
                    "waktu_response": "01/02/2023 10:16:46",
                    "waktu_recovery": "01/02/2023 10:55:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 2339,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL SURABAYA SOLO NO-  DN BARONG  RT-2 / RW-3 KEL KEDUNG REJO KEC TANJUNG ANOM KAB NGANJUK  ( DI TOKO JAGUNG) ",
                    "no_telp_pelapor": "082244386399",
                    "keterangan_pelapor": "JL SURABAYA SOLO NO-  DN BARONG  RT-2 / RW-3 KEL KEDUNG REJO KEC TANJUNG ANOM KAB NGANJUK  ( DI TOKO JAGUNG) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K1223020100084",
                    "waktu_lapor": "01/02/2023 09:59:26",
                    "waktu_response": "01/02/2023 10:51:26",
                    "waktu_recovery": "01/02/2023 11:03:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3120,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32162022837",
                    "nama_pelapor": "BP ISNU HUDA AZIS",
                    "alamat_pelapor": "JL SUASA GG MESJID NO. 0 RT -/- KEL. MABAR HILIR KC MEDAN DELI KOTA MEDAN  SEBELUM INDOMARET",
                    "no_telp_pelapor": "085261341922",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 40, KWH. NO TOKEN : 55179141433681068331",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020100406",
                    "waktu_lapor": "01/02/2023 09:59:50",
                    "waktu_response": "01/02/2023 11:56:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7005,
                    "durasi_recovery_time": 33937376,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTON ",
                    "alamat_pelapor": "JL WR SOEPRATMAN  NO 36 - 37  RT 0 0RW 0 0  KEL KENAYAN KEC KEDUNG WARU KOTA TULUNGAGUNG \\nACUAN LOKASI / AREA PASAR  WAGE  ",
                    "no_telp_pelapor": "0355322627",
                    "keterangan_pelapor": "MUTASI_K (G9923020188839:gangguan) -  MOHON TINDAK LANJUT, PELANGGAN KOMPLAIN SAMPAH PEKERJAAN RAMPAS-RAMPAS POHON PADA  TGL  27/01/2023  DI LOKASI JL WR SOEPRATMAN  NO 36 - 37  RT 0 0RW 0 0  KEL KENAYAN KEC KEDUNG WARU KOTA TULUNGAGUNG \\nACUAN LOKASI / AREA PASAR  WAGE   TIDAK DIBERSIHKAN PETUGAS, UPDATE LAPOR PUKUL 15.34 PELANGGAN MENGHUBUNGI KEMBALI BELUM ADA PENANGANAN PETUGAS DAN MENGGANGGU PARKIR TERIMA KASIH CC.51.RACHMA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5123020100407",
                    "waktu_lapor": "01/02/2023 09:59:53",
                    "waktu_response": "01/02/2023 10:02:45",
                    "waktu_recovery": "01/02/2023 12:51:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 10143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "85149977",
                    "nama_pelapor": "BP YULIANTO  ",
                    "alamat_pelapor": "JL SAWUNGGALING  NO- RT 8 RW 3 KEL. KEC. KEPANJEN KAB. MALANG  / BELAKANG F SUKI MAKANAN JEPANG, DEKAT MASJID BAITURROHMAN KANAN JALAN ",
                    "no_telp_pelapor": "085215441462",
                    "keterangan_pelapor": "TANGGAL 31/01/23 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/23 TAGIHAN BULAN  TELAH DILUNASI VIA BUKALAPAK. PTL MINTA DISAMBUNG KEMBALI PELANGGAN PERNAH LAPOR DENGAN NO:  K5123013100533 STATUS SELESAI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020100412",
                    "waktu_lapor": "01/02/2023 10:01:06",
                    "waktu_response": "01/02/2023 10:04:15",
                    "waktu_recovery": "01/02/2023 12:13:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 7758,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI PUSPITA SARI ",
                    "alamat_pelapor": "JL.PONDOK KOPI UJUNG NO.0 KEL.PONDOK KOPI RT.7 RW.4 KEC.DUREN SAWIT JAKARTA TIMUR / APP DI LOKASI TPS PONDOK KOPI UJUNG",
                    "no_telp_pelapor": "082124293303",
                    "keterangan_pelapor": "TANGGAL 25/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 26/01/2023 TAGIHAN BULAN JANUARI BESERTA BK TELAH DILUNASI, PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1423020100147",
                    "waktu_lapor": "01/02/2023 10:02:36",
                    "waktu_response": "01/02/2023 10:12:34",
                    "waktu_recovery": "01/02/2023 22:38:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 598,
                    "durasi_recovery_time": 44754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUTABARAT",
                    "alamat_pelapor": "JLN. SERSAN DARPIN NO. 26 RT 42 RW - KEL. EKA JAYA KEC. PAAL MERAH KOTA JAMBI PROVINSI JAMBI (DI DEKAT TOWER TELKOMSEL)",
                    "no_telp_pelapor": "081298363333",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN SEJAK TGL 20/12/22 TERJADI GANGGUAN PTL (TERBAKAR DAN BLANK ) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BAPAK RUDI) DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5223020100530",
                    "waktu_lapor": "01/02/2023 10:03:27",
                    "waktu_response": "01/02/2023 10:28:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1483,
                    "durasi_recovery_time": 33942681,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SOLEH",
                    "alamat_pelapor": "JL. BAWEN 14  KEL.TIMURAN KEC. BANJARSARI KOTA SURAKARTA  >> DEPAN USTU TIMURAN ",
                    "no_telp_pelapor": "0271641033",
                    "keterangan_pelapor": "MUTASI_K (G9923020188127:Agar TL Yantek) - MOHON TINDAK LANJUT DAN PENGAMANAN JARINGAN BAHWA TERDAPAT KABEL JTR TEMBAGA YANG SUDAH MENGENAI POHON BESAR DAN PELANGGAN BERKANAN DILAKUKAN PEMOTONGAN POHON DAN DI AMANKAN UNTUK JARINGANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K3223020100117",
                    "waktu_lapor": "01/02/2023 10:05:45",
                    "waktu_response": "01/02/2023 10:20:58",
                    "waktu_recovery": "01/02/2023 10:34:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 913,
                    "durasi_recovery_time": 797,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001136032",
                    "nama_pelapor": "BP RUSTANDI",
                    "alamat_pelapor": "JL.-- KK PCI BLOK D77 RT-02 RW-05 KEL CIBEBER KEC CIBEBER KOTA CILEGON",
                    "no_telp_pelapor": "6287871299349",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 539410277276 DAN NIK 3672011306670001 AN.RUSTANDI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5223020100534",
                    "waktu_lapor": "01/02/2023 10:07:03",
                    "waktu_response": "01/02/2023 10:38:03",
                    "waktu_recovery": "01/02/2023 11:37:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1860,
                    "durasi_recovery_time": 3539,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "8907073",
                    "nama_pelapor": "IBU VONDY",
                    "alamat_pelapor": "JL NGAGEL MADYA 1 NO 2 RT-/- KEL BARATA JAYA KEC GUBENG KOTA SURABAYA",
                    "no_telp_pelapor": "0816534048",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.LEBIH TAGIH  BULAN JANUARI 2023  STAND APP TGL LAPOR 01/02/2023  ) = 80899 DATA PENDUKUNG (RUMAH KOSONG PETUGAS CATER SERING DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100423",
                    "waktu_lapor": "01/02/2023 10:07:32",
                    "waktu_response": "01/02/2023 10:36:02",
                    "waktu_recovery": "01/02/2023 13:31:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1710,
                    "durasi_recovery_time": 10544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HIMNI",
                    "alamat_pelapor": "JL JANTI BARAT NO   60   RT / RW  -  KEL BANDUNG REJOSARI KEC  SUKUN  KOTA MALANG  / DEPAN GAPURA SMK PGRI 2 MALANG  ",
                    "no_telp_pelapor": "03199203000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL /MENYALA SISA PULSA  16.49   KWH\\nTIDAK  MENGETAHUI  ADA PEMBAHARUAN KWH METER ATAU TIDAK  \\nNO TOKEN  : 5887 8707 8045 8500 5723\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5123020100429",
                    "waktu_lapor": "01/02/2023 10:09:19",
                    "waktu_response": "01/02/2023 10:18:01",
                    "waktu_recovery": "01/02/2023 11:16:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 522,
                    "durasi_recovery_time": 3508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32276",
                    "nama_pelapor": "BP BUDIANTO",
                    "alamat_pelapor": "JL.GATOT SUBROTO NO 68 DS KARANG BONG RT 7 RW 1 KEC BUDURAN KAB SIDOARJO / SETEMPAT PABRIK FARMASI - DEKAT MAKAM ",
                    "no_telp_pelapor": "0318912222",
                    "keterangan_pelapor": "MOHON KONFIRMASI KEPADA PELANGGAN IDPEL 511800239993 INGIN PERALIHAN MENJADI PELANGGAN PREMIUM. MOHON PELANGGAN DIKONFIRMAIS SECEPATNYA, LISTRIK UNTUK PABRIK DAYA I3/2.770.000VA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1423020100151",
                    "waktu_lapor": "01/02/2023 10:09:29",
                    "waktu_response": "01/02/2023 10:15:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 33943425,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN ",
                    "alamat_pelapor": "JL BANGAU KP CIATER NO - RT 02 RW 09 KEL DESA RAWA KALONG KEC GUNUNG SINDUR KAB BOGOR LOKASI DEKAT PERM MULYA RESIDEN  ",
                    "no_telp_pelapor": "6285718087004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188329:tegangan drop) - 1 RUMAH SERING VOLTASE DROP SETIAP MALAM PUKUL 19.00 S.D 07.00 , SEJAK 1 MINGGU TERAKHIR TERUKUR ( SEJAK PROSES PD ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K1423020100152",
                    "waktu_lapor": "01/02/2023 10:09:31",
                    "waktu_response": "01/02/2023 10:11:14",
                    "waktu_recovery": "01/02/2023 10:15:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "PR CLUSTER BUKIT PANONGAN HIJAU BLOK E NO 10 JL RANCA SERDANG DS RANCA HIU KEL PANONGAN KEC PANONGAN KAB TANGGERANG",
                    "no_telp_pelapor": "6281574720499",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN-43. DENGAN NO METER 86061949219 SISA KWH 33/ NO TOKEN: 50529992873285579136",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100431",
                    "waktu_lapor": "01/02/2023 10:10:03",
                    "waktu_response": "01/02/2023 10:21:27",
                    "waktu_recovery": "01/02/2023 10:36:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100386208",
                    "nama_pelapor": "BP MARDIANTO",
                    "alamat_pelapor": "JL PERUM BUMI CIBARUSAH PERMAI BLOK F3 NO 2 RT - RW - KEL CIBARUSAH KEC BEKASI KAB BEKASI // PR DEPAN MASJID ",
                    "no_telp_pelapor": "081282840484",
                    "keterangan_pelapor": "PELANGGAN MELAPOR PERIHAL PETUGAS DATANG KELOKASI TERKAIT ADANYA P2TL, NAMUN PELANGGAN TIDAK MERASA MELAKUKAN P2TL PELANGGAN MEMINTA ADA PEMBUKTIAN DARI PETUGAS ADANYA P2TL KARENA PELANGGAN TIDAK TERIMA DI KENAKAN P2TL KONDISI PERSIL KOSONG, MOHON BANTU KONFIRMASI KE PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020100541",
                    "waktu_lapor": "01/02/2023 10:10:27",
                    "waktu_response": "01/02/2023 10:31:23",
                    "waktu_recovery": "01/02/2023 14:20:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1256,
                    "durasi_recovery_time": 13747,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUR FAIZ ",
                    "alamat_pelapor": "JL KARANG BLOK C NO 3 RT 5 RW 4 KEL JEKULO, KEC. JEKULO, KAB. KUDUS // LOKASI PASAR ",
                    "no_telp_pelapor": "02914246078",
                    "keterangan_pelapor": "PELANGGAN MELAKUKAN REGISTRASI PB DENGAN NOMOR AGENDA : 520019912301279094. PELANGGAN SUDAH MELAKUKAN PEMBAYARAN VIA VA BANK MANDIRI TANGGAL 27/01/2023 PUKUL 00:34.29 DENGAN KODE BOOKING : 8875596000042887  NAMUN PADA DATA TERDAPAT PEMBATALAN PERMOHONAN NAMUN PADA APLIKASI PLN MOBILE TGL 31/01/2023 STATUS BERUBAH PENUGASAN PEMASANGAN INSTALANSI . DAN HARI INI TGL 01/02/2023 PUKUL 10 : 03 STATUS BERUBAH INSTALANSI TERPASANG . PELANGGAN MENGEHDAKI INFORMASI DAN KONFIRMASI TERKAIT PERMOHONANNYA . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5123020100434",
                    "waktu_lapor": "01/02/2023 10:11:02",
                    "waktu_response": "01/02/2023 10:12:51",
                    "waktu_recovery": "01/02/2023 10:16:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ZUBAIDAH ",
                    "alamat_pelapor": "JL DUKUH BULAK BANTENG NO 180 RT - RW - KEL BULAK BANTEMG KEC KENJERAN KOD SURABAYA/ ADA TULISAN UD SUMBER HIDAYAH, SEBELAH BAHAN BANGUNAN, GG SEBELAH SUROPATI 7",
                    "no_telp_pelapor": "087833593191",
                    "keterangan_pelapor": "MOHON GESER APP TERKAIT RENOVASI. NIK PEMILIK 3578175008820007",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K1223020100095",
                    "waktu_lapor": "01/02/2023 10:12:10",
                    "waktu_response": "01/02/2023 10:14:32",
                    "waktu_recovery": "01/02/2023 10:28:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIA",
                    "alamat_pelapor": "JL BANTU BELAH 2 PERUM ALYA RESIDENCE NO 9  RT 0 RW 0 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN ",
                    "no_telp_pelapor": "081370937374",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA POSISI APP TERLALU DIDALAM PERSIL MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. MOHON UNTUK MENGHUBUNGI KE NO TELP (081315036330) PELANGGAN PERNAH LAPOR DENGAN NO : K5423012202926, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100543",
                    "waktu_lapor": "01/02/2023 10:13:09",
                    "waktu_response": "01/02/2023 10:17:33",
                    "waktu_recovery": "01/02/2023 11:05:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 2895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "326938",
                    "nama_pelapor": "BP TEGUH ",
                    "alamat_pelapor": "JL PANGKALAN ASEM RAYA NO 5- RT-5 / RW-2 KEL CEMPAKA PUTIH BARAT KEC CEMPAKA PUTIH BARAT JAKPUS // SEBELAH GD RAJAWALI ELEKTRONIK ",
                    "no_telp_pelapor": "6285888113119",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER SR PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 541102415472",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5223020100549",
                    "waktu_lapor": "01/02/2023 10:14:36",
                    "waktu_response": "01/02/2023 10:15:38",
                    "waktu_recovery": "01/02/2023 10:46:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 1829,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAN ARDIANSYAH",
                    "alamat_pelapor": "JLN RAYA BUARAN TIMUR KP BUARAN TIMUR  NO. 12  RT-12 / RW-4 KEL JELUPANG KEC SERPONG UTARA KOTA TANGERANG SELATAN >> DEKAT DENGAN MASJID",
                    "no_telp_pelapor": "6287820502695",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN. VKRN 43(2341 3012 8242 6794 5572). SISA 200 KWH. PTL MENYALA. INFO PELANGGAN BELUM ADA PETUGAS YANG DATANG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020100550",
                    "waktu_lapor": "01/02/2023 10:15:22",
                    "waktu_response": "01/02/2023 10:18:40",
                    "waktu_recovery": "01/02/2023 10:45:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 198,
                    "durasi_recovery_time": 1601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "09040416",
                    "nama_pelapor": "IBU KRISTINA",
                    "alamat_pelapor": "PERUMAHAN KENDANGSARI JL KENDANGSARI BLOK H NO.44 GG 4 TENGGILIS JAYA KEL.KENDANGSARI KEC. TENGGILIS MEJOYO KOTA SURABAYA >> DEKAT DENGAN MI KOBER ",
                    "no_telp_pelapor": "087888882604",
                    "keterangan_pelapor": "TANGGAL 01/02/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BTN MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020100446",
                    "waktu_lapor": "01/02/2023 10:15:31",
                    "waktu_response": "01/02/2023 10:26:45",
                    "waktu_recovery": "01/02/2023 12:02:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 5763,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BU DEWI ",
                    "alamat_pelapor": "PR TAMAN ASRI BLOK G1 NO 12 RT02 RW012 KEL GAGA KEC LARANGAN KOTA TANGERANG :: DEKAT MASJID AL HIDAYAH  ",
                    "no_telp_pelapor": "082114219288",
                    "keterangan_pelapor": "PELANGGAN DI ID METER 32023868410 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DI LOKET PPOB DAN MBANKING DENGAN KETERANGAN MELEBIHI BATAS PEMBELIAN TOKEN , PADAHAL CEK DI SISTEM PRABAYAR (P2APST) YBS SEHARUSNYA SUDAH BISA MELAKUKAN PEMBELIAN TOKEN KARENA SAAT INI SUDAH TGL 01/02/2023 . SISA PULSA 70 KWH. MOHON DIBANTU \\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5123020100448",
                    "waktu_lapor": "01/02/2023 10:16:29",
                    "waktu_response": "01/02/2023 10:41:38",
                    "waktu_recovery": "01/02/2023 12:37:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1509,
                    "durasi_recovery_time": 6969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUSPITA",
                    "alamat_pelapor": "JL RY BAYPASS JUANDA NO.12 RT-18 RW-7 KEL PABEAN KEC. SEDATI KAB. SIDOARJO / DERETAN 100M SETELAH SMK PENERBANGAN DARMA WIRAWAN ",
                    "no_telp_pelapor": "082258585558",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN RENOVASI, NO KTP 3301025011930004 ATAS NAMA IBU NURYANTI PUSPITA SARI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K1223020100098",
                    "waktu_lapor": "01/02/2023 10:17:05",
                    "waktu_response": "01/02/2023 10:49:28",
                    "waktu_recovery": "01/02/2023 17:48:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1943,
                    "durasi_recovery_time": 25157,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERWIN",
                    "alamat_pelapor": "JL LET UMAR BAKI NO. 500 RT- / RW- KEL SUKARAME KEC BINJAI BARAT KOTA BINJAI",
                    "no_telp_pelapor": "081280081705",
                    "keterangan_pelapor": "SEKITAR 20 HARI YANG LALU PELANGGAN DATANG KE UNIT MENGAJUKAN TD KE DAYA R1/2200 VA, SUDAH MEMBERIKAN SYARAT TD NAMUN SAMPAI SAAT INI PERMOHONAN BELUM DILAKUKAN REALISASI INFO PETUGAS KARENA MATERIAL KOSONG, MOHON HAL TSB PELANGGAN DAPAT DI KONFIRMASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K1423020100159",
                    "waktu_lapor": "01/02/2023 10:19:07",
                    "waktu_response": "01/02/2023 10:37:05",
                    "waktu_recovery": "01/02/2023 11:15:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1078,
                    "durasi_recovery_time": 2291,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "JLN. KARYA I PR. VILLA KARYA PERDANA BLOK A NO. 3 RT. 25 KEL. LEBONG GAJAH KEC. SEMATANG BORANG KOTA PALEMBANG.",
                    "no_telp_pelapor": "082272855709",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423020100116, TGL  31/01/23 PROSES MIGRASI (R1/1.300VA - R1T/1.300 VA) MELALUI PLN 123 DENGAN NO AGENDA 141100522301310245 DAN NO KODE PEMBAYARAN 1411017058191. TGL 31/01/23 BP DAN STROOM AWAL TELAH DILUNASI . MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PELANGGAN EX BONGKAR RAMPUNG TERKAIT K1423013100393.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K2323020100100",
                    "waktu_lapor": "01/02/2023 10:19:32",
                    "waktu_response": "01/02/2023 10:27:10",
                    "waktu_recovery": "01/02/2023 10:36:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 535,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32151664128",
                    "nama_pelapor": "BP BOBI",
                    "alamat_pelapor": " JL RAYA RENGAS KEL- KEC - KOTA TANGGERANG SLT AC LOKASI DKT KTR POS RENGAS RAYA ",
                    "no_telp_pelapor": "6281953005615",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 32151664128 PTL MENYALA SISA 14.93 KWH NO TOKEN: 1908 6198 0542 4742 9204 DAN 4374 6942 5370 0608 8283 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020100562",
                    "waktu_lapor": "01/02/2023 10:20:17",
                    "waktu_response": "01/02/2023 10:29:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 542,
                    "durasi_recovery_time": 33942612,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUMARSA",
                    "alamat_pelapor": "JL- T.P.U ARJANGKA SELATAN RT- RW- KP ARJANGKA KEC PRINGGARAT KAB LOMBOK TENGAH // DEKAT SAWAH ADA GARDU LISTRIK",
                    "no_telp_pelapor": "081933900031",
                    "keterangan_pelapor": "MUTASI_K (G9923020188128:kct) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL NYALA SISA PULSA TOKEN 109 KWH NO TOKEN: 32699344427038457168",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5223020100563",
                    "waktu_lapor": "01/02/2023 10:20:19",
                    "waktu_response": "01/02/2023 11:46:20",
                    "waktu_recovery": "01/02/2023 12:03:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5161,
                    "durasi_recovery_time": 1009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01107958546",
                    "nama_pelapor": "BP ARIS",
                    "alamat_pelapor": "JL KEMBUNG 5 NO 5 RT-5 / RW-5 KEL PENJARINGAN KEC PENJARINGAN KOTA JAKARTA UTARA. ACUAN SEBRANG RAJA KURING RESTAURANT ",
                    "no_telp_pelapor": "0216910124",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH 14 . NOMOR TOKEN 1807 5314 5842 6332 6091 DAN NOMOR TOKEN 2589 4173 9225 0500 4315",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020100568",
                    "waktu_lapor": "01/02/2023 10:21:43",
                    "waktu_response": "01/02/2023 10:35:38",
                    "waktu_recovery": "01/02/2023 14:26:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 13848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK LIJA",
                    "alamat_pelapor": "JL. RAWA BANTENG NO. - KEL.KP RAWA BANTENG KEC.CIKARANG BARAT KOTA BEKASI RT-1 / RW-1  >> DEPAN BIDAN EMA ,, LOKASI DI TUKANG PISANG ",
                    "no_telp_pelapor": "6285710100532",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERDAPAT INFO BLOCKING TOKEN. TETAPI TIDAK ADA PENJELASAN PENYEBABNYA DI P2APST. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K2323020100101",
                    "waktu_lapor": "01/02/2023 10:22:05",
                    "waktu_response": "01/02/2023 11:12:57",
                    "waktu_recovery": "01/02/2023 11:25:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3052,
                    "durasi_recovery_time": 759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SAHARUDIN",
                    "alamat_pelapor": "DN SUKADANA   ",
                    "no_telp_pelapor": "081918426365",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM  19.85 KWH. NM : 32170685732 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5123020100460",
                    "waktu_lapor": "01/02/2023 10:22:12",
                    "waktu_response": "01/02/2023 10:25:04",
                    "waktu_recovery": "01/02/2023 11:07:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 2518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KADEK YOHAN / IBU KENZI  ",
                    "alamat_pelapor": "DN BR UMATEGAL BUDUK No. 0  RT 0 RW 0, BUDUK, MENGWI, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "081246743789",
                    "keterangan_pelapor": "\\\" PELANGGAN PENDAFTARAN PD TARIF  R2T / DAYA 5500 VA KE TARIF R3T / DAYA 7700 VA NOMER AGENDA 551100122301253636 NO REGISTER : 5511015070771 BP LUNAS PADA TGL (25/1/2023), NAMUN HINGGA SAAT INI BELUM REALISASI\\",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5123020100463",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_response": "01/02/2023 14:11:35",
                    "waktu_recovery": "02/02/2023 10:26:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 13730,
                    "durasi_recovery_time": 72904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTRISNO ",
                    "alamat_pelapor": "JL RAYA MANUKAN KULON NO 124 KOTA SURABAYA, ",
                    "no_telp_pelapor": "0315465370",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PEMINDAHAN KABEL SLING KARENA DIKAITKAN PADA PIPA KONSTRUKSI REKLAME, KARENA AKAN ADA PEMBONGKARAN REKLAMENYA.IDPEL 511403824461 A/N PT. WARNA WARNI. MOHON PETUGAS SEGERA KONFIRMASI KE BP JOHAN SECEPATNYA. NO LAPOR SEBELUMNYA K5123013100467 SUDAH ADA PETUGAS DATANG DAN MENGINFORMASIKAN JIKA BERDASARKAN IDPEL MASUK DARMO PERMAI, NAMUN SETELAH DIDATANGI PETUGAS, SEHARUSNYA  MASUK ULP TANDES/ PKL 14.41 PELANGGAN MENGHUBUNGI KEMBALI PETUGAS BLM DATANG (CC.51.ATMOJO)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5123020100465",
                    "waktu_lapor": "01/02/2023 10:23:13",
                    "waktu_response": "01/02/2023 10:36:14",
                    "waktu_recovery": "01/02/2023 10:54:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 781,
                    "durasi_recovery_time": 1109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000166921",
                    "nama_pelapor": "BP ANAS  ",
                    "alamat_pelapor": "PR  PANJANG JIWO  PERMAI  BLOK 4  NO 9 RT  0 0RW 0 JL  PANJANG JIWO PERMAI  KEL  PANJANG JIWO  KEC TENGGILIS  NEJOYO KOD  SURABAYA  / DEKAT  UBAYA  ",
                    "no_telp_pelapor": "0318782821",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN ADANYA  PERUBAHAN KONSTRUKSI BANGUNAN   NO  KTP  =  3578027107690001 ATAS NAMA   AUFRIEDA ARTSIANA DEWI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K2323020100102",
                    "waktu_lapor": "01/02/2023 10:24:48",
                    "waktu_response": "01/02/2023 11:05:26",
                    "waktu_recovery": "01/02/2023 15:49:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2438,
                    "durasi_recovery_time": 17041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "9999999999",
                    "nama_pelapor": "IBU WARNI MAHDI",
                    "alamat_pelapor": "JLN LORONG MANDARAYA GG MANDA  LR PASARAN DIBELAKANG TOKO BUKU ZAKI RT.7/0 NO.0 KEL 18 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG  ",
                    "no_telp_pelapor": "081367288732",
                    "keterangan_pelapor": "TANGGAL01/02/23  TUNGGAKAN REKENING JANUARI 2023  BERIKUT BK TELAH DILUNASI VIA INDOMARET PTL MINTA SEGERA DISAMBUNG (KWH METER BERADA DI LANTAI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K1223020100104",
                    "waktu_lapor": "01/02/2023 10:25:02",
                    "waktu_response": "01/02/2023 11:46:25",
                    "waktu_recovery": "01/02/2023 13:44:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4883,
                    "durasi_recovery_time": 7056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROCHMA",
                    "alamat_pelapor": "TOKO ENDANG RAHMAWATI JL -  DN DOROAGUNG NO - RT - RW - DS KOMPOL  KEC GEGER KAB BANGKALAN ",
                    "no_telp_pelapor": "085101765362",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH  355  KWH .TIDAK ADA PEMBARUAN APP. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5223020100572",
                    "waktu_lapor": "01/02/2023 10:25:39",
                    "waktu_response": "01/02/2023 10:29:35",
                    "waktu_recovery": "01/02/2023 10:46:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 236,
                    "durasi_recovery_time": 996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007615771",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "GRIYA ASRI 2 BLOK G5 NO 40 RT 09/26 SUMBER JAYA TAMBUN SELATAN",
                    "no_telp_pelapor": "0811562274",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 8940, ST APP TGL 01-02-2023= 5696. REK BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. \\n BANGUNAN DIHUNI, BERPAGAR TIDAK TERKUNCI, KWH METER MUDAH DIJANGKAU PETUGAS DATANG, ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5223020100575",
                    "waktu_lapor": "01/02/2023 10:27:13",
                    "waktu_response": "01/02/2023 11:36:44",
                    "waktu_recovery": "01/02/2023 11:44:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4171,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DWI",
                    "alamat_pelapor": "JL SABIN SARI III NO 26 RT 3 RW 1 KEL RANDUGARUT  KEC TUGU, KOTA SEMARANG JAWA TENGAH>> DEKAT DENGAN KAWASAN INDUSTRI WIJAYA KUSUMA",
                    "no_telp_pelapor": "089523277885",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. PELANGGAN PENDAFTARAN PB 30/01/2023 TARIF/DAYA (R1MT/900).NO REGISTER : 5230212054807.BP LUNAS PADA TANGGAL (PB 30/01/2023). INFO PELANGGAN SEBELUMNYA ADA PETUGAS INFOKAN MASIH MENUNGGU KABEL. NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5123020100476",
                    "waktu_lapor": "01/02/2023 10:27:40",
                    "waktu_response": "01/02/2023 10:54:36",
                    "waktu_recovery": "01/02/2023 13:34:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1616,
                    "durasi_recovery_time": 9590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000156331",
                    "nama_pelapor": "BP SUPARDI",
                    "alamat_pelapor": "DN RAWAN               NO 25     RT- 11 / RW- 6 DS TANJEK WAGIR JL MBAH ULUNG KEC KREMBUNG KAB SIDOARJO  ",
                    "no_telp_pelapor": "082233154583",
                    "keterangan_pelapor": "TANGGAL 31/01/2023    PTL DIPUTUS SEMENTARA DAN TANGGAL  31/01/2023   TUNGGAKAN REKENING BULAN JANUARI 2023  BERIKUT BK TELAH DILUNASI  VIA  PC POS \\tBANK BTPN  PTL MINTA DISAMBUNG KEMBALI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5123020100478",
                    "waktu_lapor": "01/02/2023 10:28:38",
                    "waktu_response": "01/02/2023 10:45:01",
                    "waktu_recovery": "01/02/2023 11:33:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 2911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "JL KANTOR GUBERNUR NO 129 KEL BACAL RT 6 RW 2 KEC BUKIT INTAN KOD PANGKAL PINANG, SEBELUM LAMPU MERAH GUBERNUR",
                    "no_telp_pelapor": "0717434890",
                    "keterangan_pelapor": "SISA TOKEN DAYA LAMA BELUM DIKONVERSIKAN KE DAYA BARU UNTUK PELANGGAN NOMOR METER 32199968424 REALISASI PD TGL 18/01/2023. SISA TOKEN DAYA LAMA 247 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5123020100481",
                    "waktu_lapor": "01/02/2023 10:29:05",
                    "waktu_response": "01/02/2023 10:30:19",
                    "waktu_recovery": "01/02/2023 10:51:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 1249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PURNAMA",
                    "alamat_pelapor": "PR CLUSTER PERSADA CURUG BLOK C NO 02 RT 02 RW 14 JL. DIKLATPEMDA KEL SUKABAKTI KEC CURUG KAB TANGGERANG / DEKATA POM BENSIN ARIANA ",
                    "no_telp_pelapor": "081381632126",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 18.70 KWH \\nNO TOKEN : 5672 1727 5253 6164 6441/ TERKAIT K5523020100202 Selesai NAMUN BELUM DITINDAKLANJUTI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K1423020100172",
                    "waktu_lapor": "01/02/2023 10:29:19",
                    "waktu_response": "01/02/2023 10:34:15",
                    "waktu_recovery": "01/02/2023 11:14:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 2422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVI ",
                    "alamat_pelapor": "JL PEBAYURAN KP KEDUNG GEDE RT-9 / RW-3 NO 23 KEL KEDUNG WARINGIN KEC KEDUNG WARINGIN KAB BEKASI ",
                    "no_telp_pelapor": "6285694374840",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UP DATE VKRN 43, TOKEN 71946759289791848754, SISA 450 KWH , NO METER 56709269957\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K1223020100106",
                    "waktu_lapor": "01/02/2023 10:30:41",
                    "waktu_response": "01/02/2023 10:50:31",
                    "waktu_recovery": "01/02/2023 11:41:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1190,
                    "durasi_recovery_time": 3043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "JL. - KP PENGGARUTAN RT 2 RW 8 NO. 6 KEL. JATI ASIH KEC. TARUNA JAYA KOTA BEKASI DIDEKAT INDOMARET",
                    "no_telp_pelapor": "6285880888141",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN ID. PEL 545101540804 MERASA BELUM MELAKUKAN PELUNASAN REK JANUARI 23. SEMENTARA PADA DATA SISTEM REK BULAN TSB SUDAH DILUNASI TGL 31/01/23. PELANGGAN. JIKA MEMANG SUDAH DILUNASI PETUGAS MOHON DIBERIKAN STRUK PEMBAYARAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5223020100586",
                    "waktu_lapor": "01/02/2023 10:31:15",
                    "waktu_response": "01/02/2023 10:42:41",
                    "waktu_recovery": "01/02/2023 10:56:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 686,
                    "durasi_recovery_time": 832,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDESTA",
                    "alamat_pelapor": "JL KUALU  SUKA KARYA  NO 7 RT 3 RW 2 DS TARAI BANGUN KEC TAMBANG KAB KAMPAR // LOKASI : TOKO ADIBA STORE ",
                    "no_telp_pelapor": "082386791168",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN PTL MENYALA  SISA TOKEN 11.28  KWH TIDAK ADA PERUBAHAN NO METER DAN BLOCKING TOKEN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5223020100590",
                    "waktu_lapor": "01/02/2023 10:32:42",
                    "waktu_response": "01/02/2023 12:37:49",
                    "waktu_recovery": "01/02/2023 16:24:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7507,
                    "durasi_recovery_time": 13602,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAZAL",
                    "alamat_pelapor": "JL JOMBANG DN KENCONG TENGAH  NO 0   RT-5 / RW-2 KEL KENCONG KEC KEPUNG KAB KEDIRI LOKASI DEKAT MUSHOLA",
                    "no_telp_pelapor": "6285853963331",
                    "keterangan_pelapor": "TERKAIT K5222122500735 MOHON BANTUAN LAYANAN PD DAN RUBAH TARIF. PELANGGAN MENGHENDAKI PD DAN RUBAH TARIF R1MT / 900VA- B1T/2200VA DENGAN ID PELANGGAN: 514060989049 DAN KTP :  3506180510640001. SESUAI INFO PELANGGAN, PELANGGAN SUDAH DATANG KE KANTOR UNIT DAN SUDAH MENYERAHKAN PERSYARATAN. DAN SUDAH DILAKUKAN SURVEY. NAMUN BELUM ADA TINDAKLANJUT. MOHON PELANGGAN DIHUBUNGI PERIHAL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K3223020100139",
                    "waktu_lapor": "01/02/2023 10:34:48",
                    "waktu_response": "01/02/2023 10:38:45",
                    "waktu_recovery": "01/02/2023 11:19:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 237,
                    "durasi_recovery_time": 2460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMARDI",
                    "alamat_pelapor": "JL SISINGAMANGARAJA NO.0, ANGGOEYA, POASIA, KOTA KENDARI, SULAWESI TENGGARA, DKT MASJID AL MUNAJAT  ",
                    "no_telp_pelapor": "85241509755",
                    "keterangan_pelapor": "PROSES PD  R1/ 1300 - R1/ 2200 DENGAN NO. REGISTER : 3232013037314 TGL.  24 JAN 23   BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 01 FEB 23  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5123020100491",
                    "waktu_lapor": "01/02/2023 10:35:31",
                    "waktu_response": "01/02/2023 14:11:24",
                    "waktu_recovery": "01/02/2023 16:17:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12953,
                    "durasi_recovery_time": 7554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1663401",
                    "nama_pelapor": "BP MOH SUBAGIO",
                    "alamat_pelapor": "JL.  ASEM JAJAR 3  NO. 49  RT 03 RW 3 KEL  TEMBOK DUKUH KEC BUBUTAN KOTA SURABAYA  ",
                    "no_telp_pelapor": "0315341512",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP/GESER APP 511030117611 , DIKARENAKAN \\\" RENOVASI BANGUNAN \\\" (  NO KTP AN  MUH SUBAGIO SEBAGAI PEMOHON YANG DIBERI KUASA  :   3578132107740002 )   . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5123020100495",
                    "waktu_lapor": "01/02/2023 10:36:18",
                    "waktu_response": "01/02/2023 11:19:38",
                    "waktu_recovery": "01/02/2023 19:47:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2600,
                    "durasi_recovery_time": 30446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002045227",
                    "nama_pelapor": "BP SUGENG",
                    "alamat_pelapor": "JL GAJAH MADA 2 NO 1  RT- 5/ RW-12 KEL SAWONGGALING KEC WONOKROMO SURABAYA , SEBELAH KODAM DEPAN BALAI PRAJURIT KODAM ",
                    "no_telp_pelapor": "081220071183",
                    "keterangan_pelapor": "TANGGAL TIDAK MENGETAUI BULAN JANUARI  PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA BSM, PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5223020100600",
                    "waktu_lapor": "01/02/2023 10:36:26",
                    "waktu_response": "01/02/2023 10:46:44",
                    "waktu_recovery": "01/02/2023 10:59:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 618,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROLIAN UMBU DETA ",
                    "alamat_pelapor": "JL.TOMPO SELAK NO.- RT31/ RW7  KEL OEBUFU KEC.OEBOBO  KOTA KUPANG PROV NTT  >> DEKAT ATM, TERMINAL OEBUBU ",
                    "no_telp_pelapor": "081337315656",
                    "keterangan_pelapor": "MOHON BANTUAN UNTUK DITINDAKLANJUTI PELANGGAN MENGEHENDAKI REGISTRASI PD DARI R1 /1300 V - R1/4500VA ID PEL :431001084017 AKAN TETAPI TERDAPAT KETERANGAN \\\" Id Pel ini masih dalam proses permohonan!\\",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5223020100601",
                    "waktu_lapor": "01/02/2023 10:36:36",
                    "waktu_response": "01/02/2023 11:41:02",
                    "waktu_recovery": "01/02/2023 16:15:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3866,
                    "durasi_recovery_time": 16484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAN ARITONANG ",
                    "alamat_pelapor": "JL KEBUN INDAH PERUM GREEN ALFARD BLOK B NO 1/2 RT-44 / RW-9 KEL SUKARAMI KEC SELEBAR KOTA BENGKULU",
                    "no_telp_pelapor": "082179680752",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN : 146005576559",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K1423020100180",
                    "waktu_lapor": "01/02/2023 10:38:58",
                    "waktu_response": "01/02/2023 11:25:29",
                    "waktu_recovery": "01/02/2023 11:37:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2791,
                    "durasi_recovery_time": 698,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "36846",
                    "nama_pelapor": "BP HARI ",
                    "alamat_pelapor": "JLN GEBANG KIDUL NO.28 A  RT-1 RW-2 KEL GEBANG PUTIH KEC SUKOLILO  SURABAYA ,DI DEPAN KLINIK",
                    "no_telp_pelapor": "08123294162",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DISAMBUNG LANGSUNG PETUGAS KARENA GANGGUAN SEJAK TANGGAL 11/11/2022 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5223020100606",
                    "waktu_lapor": "01/02/2023 10:38:59",
                    "waktu_response": "01/02/2023 11:03:48",
                    "waktu_recovery": "01/02/2023 12:54:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1489,
                    "durasi_recovery_time": 6656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "A1    0078",
                    "nama_pelapor": "BP SARMIN",
                    "alamat_pelapor": "JL SEMARANG DEMAK KM 15  NO 0 RT 3 RW 3 DS  BATU KEC KARANG TENGAH KAB DEMAK JATENG // DEKAT PABRIK BAYGON ",
                    "no_telp_pelapor": "0895393360623",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN DENGAN KETERANGAN MELEBIHI DAYA PTL NYALA SISA TOKEN 13 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5123020100506",
                    "waktu_lapor": "01/02/2023 10:41:03",
                    "waktu_response": "01/02/2023 12:45:50",
                    "waktu_recovery": "01/02/2023 13:00:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7487,
                    "durasi_recovery_time": 861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARIO",
                    "alamat_pelapor": "JL SOEKARNO HATTA KM 4 NO- RT- RW- KEL BATU AMPER KEC BALIK PAPAN UTARA KOTA BALIK PAPAN ( DEPAN PEGADAIN) ",
                    "no_telp_pelapor": "0315944397",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN NO TOKEN 0095 0673 8209 7158 0653, KONDISI PTL MENYALA SISA KWH 479.11\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5223020100608",
                    "waktu_lapor": "01/02/2023 10:41:35",
                    "waktu_response": "01/02/2023 10:42:51",
                    "waktu_recovery": "01/02/2023 10:56:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADRIAN",
                    "alamat_pelapor": "JL GARUDA NO - RT1 RW4 KEL KUBANG JAYA KEC SIAK HULU, KAB. KAMPAR, RIAU// ACUAN BENGKEL ",
                    "no_telp_pelapor": "082286602987",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, PELANGGAN MENGAJUKAN PERMOHONAN PD (B1T/5500-B2/82500). PELANGGAN SUDAH DI KONFIRMASI DARI UNIT BAHWA DAYA TERSEBUT TIDAK TERSEDIA DI UNIT, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER 1814055050601. PELANGGAN MENGHENDAKI PENGEMBALIAN UANG PERMOHONAN. MOHON PELANGGAN DI KONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5123020100509",
                    "waktu_lapor": "01/02/2023 10:41:27",
                    "waktu_response": "01/02/2023 11:51:34",
                    "waktu_recovery": "01/02/2023 13:28:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4207,
                    "durasi_recovery_time": 5825,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1246262",
                    "nama_pelapor": "IBU FENI / BU ELI ",
                    "alamat_pelapor": "JL. LETJEN S PARMAN NO.8 RT 0 RW 0. KEL PURWANTORO. KEC BLIMBING. KOTA MALANG. TOKO BESI ANYAR",
                    "no_telp_pelapor": "0341491480",
                    "keterangan_pelapor": "PELANGGAN DATANG KE UNIT PENGAJUAN GESER APP TGL 26/01/2023 MENERIMA NO REGISTER 5131333002631 PEMBAYARAN TGL 26/01/2023 NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MALANG KOTA"
                },
                {
                    "no_laporan": "K5123020100517",
                    "waktu_lapor": "01/02/2023 10:43:10",
                    "waktu_response": "01/02/2023 11:20:03",
                    "waktu_recovery": "01/02/2023 12:36:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2213,
                    "durasi_recovery_time": 4611,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI  ",
                    "alamat_pelapor": "PR  VILA  BUKIT MAS ZONA  MONAKO 1  JL   ABDUL  WAHAB SIAMIN   NO  0 KEL DUKUH PAKIS   RT 1 RW  7  KEC    DUKUH PAKIS   KOTA  SURABAYA  /   LOKASI  ANTARA  NO 18-19    ",
                    "no_telp_pelapor": "03199014579",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DISAMBUNG LANGSUNG   PETUGAS KARENA GANGGUAN, SEJAK 2 MINGGU  TIDAK   MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI DI GUNAKAN JIKA  SORE HARI    ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5123020100518",
                    "waktu_lapor": "01/02/2023 10:43:20",
                    "waktu_response": "01/02/2023 12:45:30",
                    "waktu_recovery": "01/02/2023 21:08:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7330,
                    "durasi_recovery_time": 30183,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000419143",
                    "nama_pelapor": "BP EDI SUSILA ",
                    "alamat_pelapor": "PR SEKAR INDAH BLOK N    NO  7   JL - KEL SEKARGADUNG KEC PURWOREJO KOD PASURUAN ",
                    "no_telp_pelapor": "081358545552",
                    "keterangan_pelapor": "PERMOHONAN BALIK NAMA \\nIDPEL 513500355206\\nREKENING ATAS NAMA  PONCO SUPRASTYO                                ALAMAT  PR SEKAR INDAH BLOK N    NO  7   JL - KEL SEKARGADUNG KEC PURWOREJO KOD PASURUAN \\n\\nBALIK  NAMA \\nATAS NAMA  EDI SUSILA \\nNO IDENTITAS 3310201712760001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K1223020100112",
                    "waktu_lapor": "01/02/2023 10:44:03",
                    "waktu_response": "01/02/2023 11:12:47",
                    "waktu_recovery": "01/02/2023 11:25:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1724,
                    "durasi_recovery_time": 761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHTAR ",
                    "alamat_pelapor": "JL PANDAN DURI DN JURANG NADAH NO - RT 2 RW. UPDATE : RW 0 KEL PANDAN DURI KEC TERARA KAB LOMBOK TIMUR. ACUAN : -",
                    "no_telp_pelapor": "087844866119",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH 2006  KWH .TIDAK ADA PEMBARUAN APP.  TELEPON TERPUTUS. UPDATE CC.32.WAHYUNI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100615",
                    "waktu_lapor": "01/02/2023 10:44:01",
                    "waktu_response": "01/02/2023 10:46:38",
                    "waktu_recovery": "01/02/2023 14:53:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 14822,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0859348",
                    "nama_pelapor": "IBU YUYUN ",
                    "alamat_pelapor": "JL WAHID HASYIM DN KERINGAN - 0 RT-4 / RW-8 KEL PALBAPANG KEC BANTUL KOT DIY// KANTOR NOTARIS WIDIANTARA DEPAN KNTOR KPU BANTUL ",
                    "no_telp_pelapor": "02742810304",
                    "keterangan_pelapor": "TANGGAL 30/01/2023. TUNGGAKAN REKENING DESEMBER  BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BNI  MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5123020100522",
                    "waktu_lapor": "01/02/2023 10:44:31",
                    "waktu_response": "01/02/2023 11:05:58",
                    "waktu_recovery": "01/02/2023 11:09:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1287,
                    "durasi_recovery_time": 197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LILIK ",
                    "alamat_pelapor": "JL BUKIT ALAYA  / PERUM ALAYA BLOK LD NO 55 RT-70 RW 0  KEL SUNGAI PINANG KEC SAMARINDA UTARA KOTA SAMARINDA  ( DEKAT INDOMARET ) ",
                    "no_telp_pelapor": "08115501088",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT, PELANGGAN ( MEMINTA KEPASTIAN ) TERKAIT PENGADUAN  G5123020100185 DIMANA PETUGAS TLH MENANGANI DAN DIINFOKAN  ADA SPAREPART / KOMPONEN YG HARUS DIGANTI DI APP KEDEPANNYA  ( JL BUKIT ALAYA  / PERUM ALAYA BLOK LD NO 55 RT-70 RW 0  KEL SUNGAI PINANG KEC SAMARINDA UTARA KOTA SAMARINDA   ) NAMUN HARI INI BLM DIGANTI  . \\\"MOHON DIKONFIRMASI KE PELANGGAN TERKAIT JADWAL PERGANTIAN AGAR GANGGUAN TSB TDK TERJADI KEMBALI KEDEPANNYA  ( SISA PULSA = 500 SEKIAN KWH )  . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5123020100525",
                    "waktu_lapor": "01/02/2023 10:44:58",
                    "waktu_response": "01/02/2023 10:46:51",
                    "waktu_recovery": "01/02/2023 13:47:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 10852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JAZ",
                    "alamat_pelapor": "PR  JANUR KUNING JL JANUR KUNING BLOK 9  NO 1  RT-2 RW- 1 KEL KELAPA GADING BARAT KEC - ,JAKUT / ",
                    "no_telp_pelapor": "082277173113",
                    "keterangan_pelapor": "TANGGAL31/01/2023  PTL DIPUTUS SEMENTARA/DISEGEL DAN TANGGAL   31/01/2023  TAGIHAN BULAN JANUARI 2023  BESERTA BK TELAH DILUNASI VIA BTN PTL MINTA DISAMBUNG KEMBALI (PELANGGAN MERASA BELUM MELAKUKAN PEMBAYARAN), PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN REKENING JANUARI 2023 DAN PELANGGAN MENANYAKAN CARA  PEMBAYARANNYA  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K1223020100115",
                    "waktu_lapor": "01/02/2023 10:47:20",
                    "waktu_response": "01/02/2023 10:48:25",
                    "waktu_recovery": "01/02/2023 12:28:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 6003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IQBAL",
                    "alamat_pelapor": "JL DR.KAMARULLAH NO 80 RT- RW- KL PAKAN KURAI KC GUGUAK PANJANG KOTA BUKITTINGGI,ACUAN LOKASI : DEKAT WARNET E-SPORT",
                    "no_telp_pelapor": "082181900101",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIAN PROSES PERUBAHAN DATA PD (ALAMAT : KL CAMPAGO IPUH KC MANDIANGIN K. SELAYAN) MELALUI PLN MOBILE DENGAN NO AGENDA 132219922301245702 DAN NO REGISTER 1322115020947 . TGL 24/01/2023 BP DAN STROOM AWAL TELAH DILUNASI . DATA YANG SEHARUSNYA ADALAH KL PAKAN KURAI KC GUGUAK PANJANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K5123020100535",
                    "waktu_lapor": "01/02/2023 10:48:22",
                    "waktu_response": "01/02/2023 10:50:09",
                    "waktu_recovery": "01/02/2023 10:56:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL KEMLATEN GG 6 No.23 RT 0 RW 0 KEL KEBRAON KEC KARANG PILANG SURABAYA ",
                    "no_telp_pelapor": "085777778398",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT KONVERSI TOKEN KARENA PEREMAJAAN APP TGL 20/01/2023 DENGAN SISA PULSA 20.56 KWH KE NO METER BARU 86231806604",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K1223020100117",
                    "waktu_lapor": "01/02/2023 10:48:42",
                    "waktu_response": "01/02/2023 10:50:33",
                    "waktu_recovery": "01/02/2023 12:28:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 5870,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IQBAL",
                    "alamat_pelapor": "JL DR.KAMARULLAH NO 80 RT- RW- KL PAKAN KURAI KC GUGUAK PANJANG KOTA BUKITTINGGI,ACUAN LOKASI : DEKAT WARNET E-SPORT",
                    "no_telp_pelapor": "082181900101",
                    "keterangan_pelapor": "TGL 24/01/2023 PROSES PD (B1T/2.200 VA - B2T / 11000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 132219922301245702 DAN NO REG 1322115020947 . BP DAN STROOM AWAL TELAH DILUNASI  . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K1423020100188",
                    "waktu_lapor": "01/02/2023 10:49:32",
                    "waktu_response": "01/02/2023 10:56:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 430,
                    "durasi_recovery_time": 33940969,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "467405",
                    "nama_pelapor": "BP NATA NAIL ",
                    "alamat_pelapor": "JL SRI KALOKA  NO. 17   RT-  8 / RW- 0 KEL. SUKOSARI KEC. - KAB. MADIUN. DI DEKAT TERMINAL ",
                    "no_telp_pelapor": "087776088000",
                    "keterangan_pelapor": "MUTASI_K (G9923020188194:kode G) - TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 56216125437 SISA KWH  243.99  KWH DENGAN NO TOKEN : 0365-6152-2682-0762-2153 PEMBELIAN PULSA SEBESAR 500.000",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5223020100625",
                    "waktu_lapor": "01/02/2023 10:50:20",
                    "waktu_response": "01/02/2023 11:00:46",
                    "waktu_recovery": "01/02/2023 11:27:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 1632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50452299",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL GG KEDUNG MANGU SELATAN 4 NO 69 A RT 11  RW 03 KEL SIDOTOPO WETAN KEC KENJERAN KOTA SURABAYA, JATIM. ACUAN MASUK GANG AGAK KEDALAM",
                    "no_telp_pelapor": "0315947898",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGIHAN BULAN FEBRUARI 2023 LEBIH RENDAH DIBANDINGKAN BULAN BULAN SEBELUMNYA. PENGGUNAAN NORMAL NAMUN PETUGAS CATER SETIAP BULAN DATANG ATAU TIDAK PELANGGAN TIDAK MENGETAHUI. STAND ANGKA SAAT MELAPOR 01/02/2023 = 41567 . MOHON PELANGGAN DIKONFIRMASI KARENA PELANGGAN KHAWATIR KEDEPANNYA ADA KELONJAKAN TAGIHAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K3223020100148",
                    "waktu_lapor": "01/02/2023 10:52:07",
                    "waktu_response": "01/02/2023 11:10:03",
                    "waktu_recovery": "01/02/2023 11:12:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1076,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "JL PADJADJARAN DALAM NO 0 RT 5 RW 2 KEL HUSEN SASTRA NEGARA KEC CICENDOL KOTA BANDUNG TEPATNYA ALFAMART ",
                    "no_telp_pelapor": "083820081530",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL NYALA, SISA KWH 932.17\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG BARAT"
                },
                {
                    "no_laporan": "K3223020100150",
                    "waktu_lapor": "01/02/2023 10:54:01",
                    "waktu_response": "01/02/2023 10:55:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 33941069,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROMLI ",
                    "alamat_pelapor": "JL SIMPRUG GOLF 2 NO 5 RT 9 RW 8 KEL GROGOL SELATAN KEC KEBAYORAN LAMA , JAKARTA SELATAN , LOKASI : DEKAT WARUNG SOLO ",
                    "no_telp_pelapor": "628161970955",
                    "keterangan_pelapor": "MUTASI_K (G9923020188152:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), SISA 232 KWH  , IDPEL : 543105558768. NO TOKEN : 47897799819172446605",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K3223020100151",
                    "waktu_lapor": "01/02/2023 10:53:53",
                    "waktu_response": "01/02/2023 11:28:14",
                    "waktu_recovery": "01/02/2023 11:54:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2061,
                    "durasi_recovery_time": 1604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JENNY",
                    "alamat_pelapor": "JL. TANJUNG TADA 1 NO. 4 RT 2 RW 1 KEL. LOLU SELATAN KEC. PALU TIMUR KOTA PALU",
                    "no_telp_pelapor": "04514011268",
                    "keterangan_pelapor": "PELANGGAN MEMINTA KOMVERSI TOKEN DARI APP METER LAMA KE APP METER BARU SEBESAR 267.5 KWH DIKARENAKAN APP METER LAMA MENGALAMI KWH BERKALA / PEREMAJAAN. NO METER BARU : 86227781613",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5223020100635",
                    "waktu_lapor": "01/02/2023 10:55:42",
                    "waktu_response": "01/02/2023 11:01:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 347,
                    "durasi_recovery_time": 33940682,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARJONO",
                    "alamat_pelapor": "PT BUDI MAKMUR JAYAMURNI, JL PELEMAN/ JL KI PENJAWI NO 9 RT 50 RW 8 DS/KEL REJOWINANGUN KEC KOTA GEDE KOTA YOGYAKARTA DIY >> DIPINGGIR JALAN RAYA ",
                    "no_telp_pelapor": "0274370329",
                    "keterangan_pelapor": "MUTASI_K (G9923020188174:Perlu pengecekan ) - LAPOR ULANG TERKAIT NO LAPOR K5223013101261\\nMOHON BANTUAN PENGAMANAN JARINGAN, KARENA AKAN DILAKUKAN PERABASAN POHON DI ALAMAT TERSEBUT PADA HARI RABU 01/02/2023 PUKUL 15.00. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K1423020100194",
                    "waktu_lapor": "01/02/2023 10:57:08",
                    "waktu_response": "01/02/2023 12:13:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4581,
                    "durasi_recovery_time": 33936362,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PENDI",
                    "alamat_pelapor": "JL. MADIUN NO.0 RT.36 RW.12 KEL. METRO BARAT KEC. GANJAR AGUNG KOTA METRO, LAMPUNG ",
                    "no_telp_pelapor": "085381083396",
                    "keterangan_pelapor": "MUTASI_K (G9923020188242:tim @yandal kota 10 atau trimurjo tolong dibantu laporan Apkt ini, tks) - MOHON UNTUK DITINDAKLANJUTI.  PELANGGAN BERMAKSUD MENGAJUKAN GESER KABEL JTR DIKARENAKAN PEMBANGUNAN. DENGAN DATA-DATA SEBAGAI BERIKUT: NO. KTP (PEMILIK) =1872030707770006, ALAMAT=JL. MADIUN NO.0 RT.36 RW.12 KEL. METRO BARAT KEC. GANJAR AGUNG KOTA METRO, LAMPUNG , NO. TELEPON=085381083396. MOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5223020100639",
                    "waktu_lapor": "01/02/2023 10:58:25",
                    "waktu_response": "01/02/2023 11:52:01",
                    "waktu_recovery": "01/02/2023 12:19:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3216,
                    "durasi_recovery_time": 1654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DADIN",
                    "alamat_pelapor": "KP PARUNG BINGUNG JL MASJID AL HUKAMAH NO.39 RT-1 / RW-4 KEL RANGKAPAN JAYA BARU KEC PANCORAN MAS KOTA DEPOK >> DI ISI ULANG GALON",
                    "no_telp_pelapor": "6285781627553",
                    "keterangan_pelapor": "TERKAIT K5523012900102. SEKITAR 1 MINGGU YANG LALU KWH METER DILAKUKAN PENGGANTIAN, TETAPI PELANGGAN ADA PEMBELIAN NO STROOM 61333502722338482778 SENILAI RP.50.000 MENGGUNAKAN NO METER LAMA SEBELUM DIGANTI. MOHON DITINDAKLANJUTI KONVERSI NO STROOMNYA. IDPEL 538712683777 TERKAIT  K5323012700297. SEBELUMNYA TANGGAL 29 JANUARI PETUGAS SUDAH KONFIRMASI VIA WA UNTUK MEMINTA BUKTI TRANSAKSI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUTNYA. MOHON PELANGGAN DIKONFIRMASI KEMBALI MENGENAI KENDALA TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5123020100560",
                    "waktu_lapor": "01/02/2023 11:01:22",
                    "waktu_response": "01/02/2023 11:05:44",
                    "waktu_recovery": "01/02/2023 11:24:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 262,
                    "durasi_recovery_time": 1149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007030283",
                    "nama_pelapor": "BP RANA",
                    "alamat_pelapor": "JL VILLA BEKASI INDAH 2 BLOK A 8 NO 6 RT 1 RW 42 KEL SUMBER JAYA KEC TAMBUN SELATAN KAB BEKASI ( DKT GG DEPAN INDOMART) ",
                    "no_telp_pelapor": "08129887859",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (77031),\\nAPP TGL. (01/02/2023) = (77028). KONDISI RUMAH DI HUNI. \\nPETUGAS CATER (JARANG DATANG). TAGIHAN SUDAH DIBAYARKAN 01/02/2023.LETAK KWH TIDAK MUDAH DI JANGKAU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5123020100561",
                    "waktu_lapor": "01/02/2023 11:01:24",
                    "waktu_response": "01/02/2023 11:04:18",
                    "waktu_recovery": "01/02/2023 11:07:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SARMIN",
                    "alamat_pelapor": "DN TUNAH  RT-1 RW-2  DS TUNAH  KEC SEMANDING KAB TUBAN // DARI BALAI DESA TUNAH MASUK KE TIMUR SEKITAR 400 M",
                    "no_telp_pelapor": "0881026090097",
                    "keterangan_pelapor": "NO METER 14008818784 KESULITAN BELI TOKEN KETERANGAN GAGAL DAN KETERANGAN KIRIM DIL PREPAID KE P2APST. SISA PULSA SAAT INI 14 KWH . PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K1223020100125",
                    "waktu_lapor": "01/02/2023 11:03:41",
                    "waktu_response": "01/02/2023 11:04:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 33940472,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARUL",
                    "alamat_pelapor": "JL PERJUANGAN KARYA BHAKTI  NO 10 RT-5 / RW-10  KEL KARYAMULYA KEC KOSAMBI KOTA CIREBON ",
                    "no_telp_pelapor": "087717775415",
                    "keterangan_pelapor": "MUTASI_K (G9923020188173:g) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH 3861   KWH .TIDAK ADA PEMBARUAN APP. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5123020100566",
                    "waktu_lapor": "01/02/2023 11:04:04",
                    "waktu_response": "01/02/2023 11:18:20",
                    "waktu_recovery": "01/02/2023 11:38:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 856,
                    "durasi_recovery_time": 1221,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01101648275",
                    "nama_pelapor": "IBU WIWIN",
                    "alamat_pelapor": "KK GRY CILEUNGSI BLOK G10   NO   2  JL GANDOANG KEL GANDOANG  KEC CILEUNGSI KAB BOGOR / PR GRAND NUSA INDAH ",
                    "no_telp_pelapor": "081210117702",
                    "keterangan_pelapor": "APP KETERANGAN REJEC. PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43,PTL NYALA ,  SISA TOKEN=455 KWH\\nNO TOKEN : 21939940496419067603\\nDILOKASI  BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100568",
                    "waktu_lapor": "01/02/2023 11:04:50",
                    "waktu_response": "01/02/2023 11:15:16",
                    "waktu_recovery": "01/02/2023 11:52:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 2257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002290503",
                    "nama_pelapor": "IBU LISA",
                    "alamat_pelapor": "JL - PERUM GRIYA HUSADA BLOK A9 NO 1 RT 5 RW 8 KEL SUMBERPORONG KEC LAWANG KAB MALANG // DEKAT MUSHOLAH AL ARIF DAN BALAI RW 8, DEKAT RSJ ",
                    "no_telp_pelapor": "081334519724",
                    "keterangan_pelapor": "TGL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TGL  31/01/2023 TAGIHAN JANUARI TELAH DILUNASI VIA SHOPEEPAY PTL MINTA SEGERA DISAMBUNG. LAPORAN SEBELUMNYA K5123013100187 PELANGGAN SUDAH DATANG KE ULP LAWANG DAN DIMINTA UNTUK MELALUKAN PEMBAYARAN TAGIHAN FEBRUARI 2023. TAGIHAN  FEBRUARI 2023 TELAH DILUNASI VIA SHOPEEPAY PADA TGL  01/02/2023 PUKUL 10.54 (STATUS P2APST SUDAH LUNAS)  MOHON SEGERA DILAKUKAN PENYAMBUNGAN KARENA DILOKASI KHAWATIR BANYAK MAKANAN YANG RUSAK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5123020100572",
                    "waktu_lapor": "01/02/2023 11:06:17",
                    "waktu_response": "01/02/2023 11:10:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 33940152,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAWWAF ",
                    "alamat_pelapor": "JL DONOWARI NO.0 RT 0 RW 0 KEL DONOWARI KEC KARANGPLOSO KAB MALANG \\nLOKASI : BISA DATANG KE KANDANG DMC DEKAT MASJID BOCEK MASUK KEKIRI SETELAH JURANG KANAN JALAN ",
                    "no_telp_pelapor": "082232327766",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH TIANG DIKARENAKAN RENOVASI DI NO IDPEL - AN NAWWAF BADUBAH NO KTP 3514141212980003",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5123020100573",
                    "waktu_lapor": "01/02/2023 11:06:40",
                    "waktu_response": "01/02/2023 14:11:02",
                    "waktu_recovery": "02/02/2023 18:37:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11062,
                    "durasi_recovery_time": 102417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0988038",
                    "nama_pelapor": "BP DWI IMAM SYAFII",
                    "alamat_pelapor": "JL TAMBANG PRING TIMUR 6 NO 21 RT.6 RW.6 KEL ASEM ROWO KEC ASEM ROWO KOTA SURABAYA :: DEKAT RIU-NET",
                    "no_telp_pelapor": "081217699250",
                    "keterangan_pelapor": "TAGIHAN DES 2022 S.D FEB 2023 MELONJAK , \\nST. AKHIR REKENING FEB 2023 = 17984\\nST. TERCATAT DI ACMT TGL 28/12/2022 = 17984\\nST. TERCATAT DI APP TGL 01/02/2023 = 18019\\nPERSIL DIHUNI . PELANGGAN TIDAK MENGETAHUI PETUGAS CATER RUTIN DATANG / TIDAK, KWH METER AGAK SULIT DIJANGKAU,\\nREKENING FEB 2023 BELUM MUNCUL\\nDI LOKASI TIDAK ADA PENAMBAHAN ALAT LISTRIK DAN JAM NYALA OLEH KARENA ITU MOHON DILAKUKAN PENGECEKAN KELISTRIKAN DILOKASI PELANGGAN ( SEPERTI KEBOCORAN ARUS / GANGGUAN APP METER DLL )\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5123020100578",
                    "waktu_lapor": "01/02/2023 11:08:49",
                    "waktu_response": "01/02/2023 11:11:08",
                    "waktu_recovery": "01/02/2023 14:33:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 12122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2295538",
                    "nama_pelapor": "BP SUPRI ",
                    "alamat_pelapor": "JL BLANGKON PENGKOL NO 0 DN BLANGKON RT 2 RW 3 DS BLANGKON PENGKOL KEC SRONO KAB BANYUWANGI / DEKAT PONDOK DARUL FAHMI ",
                    "no_telp_pelapor": "081240398291",
                    "keterangan_pelapor": "NM 14300347763 PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" , NO TOKEN 3280 8068 1208 9552 4409 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = 27.44 KWH , PTL MENYALA. PELANGGAN MENGHUBUNGI KEMBALI UNTUK MINTA NO LAPOR CC.51.MALASIANINGSIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K3223020100163",
                    "waktu_lapor": "01/02/2023 11:08:59",
                    "waktu_response": "01/02/2023 11:11:37",
                    "waktu_recovery": "01/02/2023 12:06:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 3285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01103229843",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "JL MANDALA UTARA V NO 10 RT 6/6 KEL TOMANG KEC GROGOL PETAMBURAN JAKBAR (TK KUSUMA JAYA)",
                    "no_telp_pelapor": "085171560631",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101968, PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 24 KWH. NO TOKEN : 5352 3984 5745 1732 9038 DAN 0087 9289 6643 1480 6636 (PELANGGAN MEMINTA KONFIRMASI DI NMR 081291367828) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020100673",
                    "waktu_lapor": "01/02/2023 11:11:05",
                    "waktu_response": "01/02/2023 12:55:16",
                    "waktu_recovery": "01/02/2023 12:57:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6251,
                    "durasi_recovery_time": 143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "delimaponsel181@gmail.com",
                    "alamat_pelapor": "DESA PASIRAN , KEC .BANTAN, KAB.BENGKALIS ,PROVINSI. RIAU",
                    "no_telp_pelapor": "082391111728",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN, TAGIHAN REKENING BULAN JANUARI 2023 PELANGGAN TERLAMBAT BAYAR NAMUN SUDAH DI LUNASI TGL 26/01/2023. PETUGAS MELAKUKAN MIGRASI KE PRABAYAR. SAAT INI ID PEL 182301827914 SUDAH BERUBAH STATUS MENJADI PRABAYAR. PELANGGAN TIDAK BERKENAN DIMIGRASI DAN TETAP INGIN MENGGUNAKAN LAYANAN PASCABAYAR. MOHON TINDAK LANJUT. TAGIHAN BULAN FEBRUARI 2023 BELUM DILUNASI KARENA SUDAH BERUBAH MENJADI PRABAYAR",
                    "media": "Email",
                    "nama_ulp": "ULP BENGKALIS"
                },
                {
                    "no_laporan": "K1423020100212",
                    "waktu_lapor": "01/02/2023 11:11:33",
                    "waktu_response": "01/02/2023 11:16:25",
                    "waktu_recovery": "01/02/2023 12:39:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 292,
                    "durasi_recovery_time": 4986,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUSTAM",
                    "alamat_pelapor": "PR  CIMONE PERMAI JALAN GAMA III BLOK - NO.42 RT.06 RW.08 KEL. CIMONE  KEC. KARAWACI KOTA TANGERANG",
                    "no_telp_pelapor": "0819701458",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN43 ( PTL TIDAK PADAM). ID METER : 14205131023 SISA KWH : 148.41\\nNO TOKEN : 39287759138797142757",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5123020100586",
                    "waktu_lapor": "01/02/2023 11:12:59",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 15:10:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675249979,
                    "durasi_recovery_time": 1675264244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H SAROINSONG",
                    "alamat_pelapor": "JL DIPONEGORO 7B NO 63 RT-- / RW-- LK 2 KEL MAHAKERET TIMUR KEC WENANG KOTA MANADO SAMPING KANTOR KELURAHAN MAHAKERET TIMUR",
                    "no_telp_pelapor": "085340327773",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN 01/2023 BESERTA BK DAN TAGIHAN BULAN 02/2023 TELAH DIBAYAR VIA BRI PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K1223020100130",
                    "waktu_lapor": "01/02/2023 11:13:09",
                    "waktu_response": "01/02/2023 12:14:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3691,
                    "durasi_recovery_time": 33936291,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL STASIUN KA RAILINK NO 1  RT-- / RW-- KEL GG BUNTU KEC MEDAN TIMUR KOTA MEDAN SUMUT ACUAN: SETEMPAT STASIUN KA",
                    "no_telp_pelapor": "081376133232",
                    "keterangan_pelapor": "MUTASI_K (G9923020188247:kct) - KELUHAN BERULANG : K1223020100046, MOHON BANTUAN DAN PENANGANAN. PELANGGAN DENGAN NOMOR ID METER : 14439398737 TELAH MELAKUKAN PEMBELIAN TOKEN 56425525562184344267. NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 34.26 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5123020100589",
                    "waktu_lapor": "01/02/2023 11:14:03",
                    "waktu_response": "01/02/2023 11:33:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1195,
                    "durasi_recovery_time": 33938733,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANCE",
                    "alamat_pelapor": "JL KARPAN NO-  RT-5 / RW-1 KEL KARANG PANJANG KEC SIRMAU KAB MALUKU ( DKT SMKN 1) ",
                    "no_telp_pelapor": "08118077888",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5123010901339 DAN K5123012600557. ADA PETUGAS DATANG DIKARENAKAN ADA INDIKASI PENCURIAN LISTRIK, NAMUN INFO PELANGGAN TIDAK MERASA MELAKUKAN PENCURIAN DI KARENAKAN RUMAH TERSEBUT KOSONG DAN PELANGGAN TIDAK TINGGAL DI TEMPAT ITU, DAN DIHARUSKAN MEMBAYAR 38 JUTA, DAN PELANGGAN KEBERATAN. PELANGGAN MENGINFORMASIKAN 5 TAHUN RUMAH TERSEBUT KOSONG TIDAK ADA YANG MENEMPATI . PELANGGAN SUDAH MELAKUKAN PELUNAASAN DENGAN NO REGISTER 4111143007349, 4111143007350. NO REGISTER 4111143007351. PELANGGAN MEMINTA PENYAMBUNGAN KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5223020100684",
                    "waktu_lapor": "01/02/2023 11:15:43",
                    "waktu_response": "01/02/2023 11:31:16",
                    "waktu_recovery": "01/02/2023 11:34:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 933,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANA",
                    "alamat_pelapor": "JL PRAMUKA NO 253 KEL - KEC - KOTA PURWOKERTO TIMUR LOKASI DEKAT RS BUNDA",
                    "no_telp_pelapor": "0281641535",
                    "keterangan_pelapor": "TGL 31/01/2023 PROSES PS (B1T / 5500 VA- LT/13900 VA) DENGAN NO.REGISTER: 5220130025321 TGL 31/01/2023 BIAYA PENYAMBUNGAN DAN BIAYA STROOM PERDANA TELAH DILUNASI VIA LOKET PPOB PS AKAN DIPERGUNAKAN MULAI HARI INI TGL 01/02/2023 PUKUL 06.00 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5123020100596",
                    "waktu_lapor": "01/02/2023 11:17:07",
                    "waktu_response": "01/02/2023 11:18:12",
                    "waktu_recovery": "01/02/2023 11:38:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 1224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANIEL ",
                    "alamat_pelapor": "PR CITRA GRAND CLUSTER CENTRAL GARDEN BLOK G5  NO 17 KEL JATI KARYA KEC JATI SAMPURNA BEKASI ",
                    "no_telp_pelapor": "0811880082",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY R3/7700 VA, PEMOHON MEMILIKI MOBIL LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K3223020100173",
                    "waktu_lapor": "01/02/2023 11:18:13",
                    "waktu_response": "01/02/2023 11:23:33",
                    "waktu_recovery": "01/02/2023 11:33:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REFLIN",
                    "alamat_pelapor": "JL RAYA SENTANI P.BULAN NO.80 RT 001 RW 003 KEL HEDAM KEC HERAM KOTA JAYAPURA",
                    "no_telp_pelapor": "811480004",
                    "keterangan_pelapor": "GAGAL PEMBELIAN TOKEN KET.MELEBIHI BATAS KWH, NAMUN SETELAH PENGECEKAN BELUM MELEBIHI BATAS KWH. SISA KWH : 635.62. PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5123020100600",
                    "waktu_lapor": "01/02/2023 11:18:36",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 13:45:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675250316,
                    "durasi_recovery_time": 1675259149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANUGRAH",
                    "alamat_pelapor": "JL. IKAN MUNGSING XIV NO.5 RT 14 RW 4 KEL PERAK BARAT KEC KREMBANGAN, KOTA SURABAYA // DEKAT MASJID AL MUTAQIM",
                    "no_telp_pelapor": "082132412677",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB TARIF R1T / DAYA 2200 REGISTER 5110412028929 STATUS BP (SUDAH LUNAS TGL 09/12/2022), STATUS PB DITANGGUHKAN/DIBATALKAN TGL 26/01/2023 DAN INFORMASI PETUGAS TGL 10/01/2023 KE PELANGAN (TIDAK ADA).MOHON PENJELASAN KE PELANGGAN ATAS STATUS PENANGGUHAN/PEMBATALAN TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5223020100691",
                    "waktu_lapor": "01/02/2023 11:18:49",
                    "waktu_response": "01/02/2023 12:05:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2781,
                    "durasi_recovery_time": 33936861,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SARIANA",
                    "alamat_pelapor": "JL AMD KELAPA 1 NO 128 RT 6 RW 0 LING 2 KEL NEGERI OLOH GADING KEC TELUK BETUNG BARAT KOTA BANDAR LAMPUNG // DEKAT DENGAN MUSOLAH ",
                    "no_telp_pelapor": "083181836168",
                    "keterangan_pelapor": "MUTASI_K (G9923020188230:gangguan APP) - TIDAK BISA MEMASUKAN PULSA TOKEN, APP TERTERA GAGAL, SISA KWH 58",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K1223020100135",
                    "waktu_lapor": "01/02/2023 11:20:44",
                    "waktu_response": "01/02/2023 12:24:42",
                    "waktu_recovery": "01/02/2023 13:50:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3838,
                    "durasi_recovery_time": 5150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI",
                    "alamat_pelapor": "JL AMPI NO 20 RT-3 / RW-6 KEL AIR DINGIN KEC BUKIT RAYA KOTA PEKANBARU RIAU ACUAN: SIMPANG LAMPU MERAH",
                    "no_telp_pelapor": "081276064518",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN 64484174219507271423 UPDATE VKRN 43/ TIDAK ADA PEMBAHARUAN APP (SISA KWH = 40 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K1423020100218",
                    "waktu_lapor": "01/02/2023 11:20:47",
                    "waktu_response": "01/02/2023 11:40:54",
                    "waktu_recovery": "01/02/2023 13:09:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1207,
                    "durasi_recovery_time": 5345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL.WAY UMPU NO.32 RT 2 RW 2 KEL.PAHOMAN KEC.ENGGAL KOTA BANDAR LAMPUNG. ",
                    "no_telp_pelapor": "0721251822",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. ST AW DES'22 = 49748, ST.AK = 50325, ST.AW JAN'23 = 49748, AK = 50325, REK FEB'23= 50852 ST AK REK FEB'23 = 51520 ST APP TGL 01/02/23 = 51667. REK TELAH DILUNASI . RUMAH DIHUNI DAN BERPAGAR DAN DIKUNCI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K1423020100219",
                    "waktu_lapor": "01/02/2023 11:20:50",
                    "waktu_response": "01/02/2023 11:31:43",
                    "waktu_recovery": "01/02/2023 11:34:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 653,
                    "durasi_recovery_time": 188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOGAR SITORUS",
                    "alamat_pelapor": "JL POROS PT BRATASENA NO 35 RT 02 RW 01 DS SIDOMUKTI KEC PANGKALAN KURAS KAB PELALAWAN",
                    "no_telp_pelapor": "082169257700",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 25/10/22 TERJADI GANGGUAN PTL (APP BLANK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERBAIKAN/PERGANTIAN KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K1223020100136",
                    "waktu_lapor": "01/02/2023 11:22:07",
                    "waktu_response": "01/02/2023 11:32:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 602,
                    "durasi_recovery_time": 33938842,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SINDA",
                    "alamat_pelapor": "JLN.SAMURA GANG MADU 2 LORONG 4 NO - RT/RW - \\nKEL.SAMURA KEC. KABANJAHE. KAB .KARO PROP. SUMATRA UTARA \\nACUAN DEKAT LADANG ",
                    "no_telp_pelapor": "082370256562",
                    "keterangan_pelapor": "MUTASI_K (G9923020188192:kct) - PELANGGAN TIDAK BISA INPUT TOKEN  ( PTL NYALA) SISA KWH TIDAK DIKETAHUI. NO TOKEN  2538 8556 0433 1172 7045",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5223020100700",
                    "waktu_lapor": "01/02/2023 11:22:26",
                    "waktu_response": "01/02/2023 13:34:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7899,
                    "durasi_recovery_time": 33931526,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI",
                    "alamat_pelapor": "JL BLEWAH NO 23 RT 0 RW 0 KP BULAK INDAH KEL KARANGASEM KEL LAWEYAN KOTA SURAKARTA LOKASI -",
                    "no_telp_pelapor": "0271733733",
                    "keterangan_pelapor": "MUTASI_K (G9923020188340:gangguan) - MOHON BANTUAN LAYANAN GESER KABEL SR. PELANGGAN MENGHENDAKI GESER KABEL SR DENGAN ID PELANGGAN:520521564352.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K2323020100121",
                    "waktu_lapor": "01/02/2023 11:22:42",
                    "waktu_response": "01/02/2023 12:06:17",
                    "waktu_recovery": "01/02/2023 12:23:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2615,
                    "durasi_recovery_time": 1016,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJI",
                    "alamat_pelapor": " Jln.OTTO ISKANDARDINATA NO 92D  Kel.SUNGAI DAMA KEC - KOTA SAMARINDA AC LOKASI DPN ERA MART  ",
                    "no_telp_pelapor": "8125301610",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 22110715400 PTL MENYALA SISA 96.08 KWH NO TOKEN: 1679 7922 1184 7589 8679 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5223020100708",
                    "waktu_lapor": "01/02/2023 11:23:58",
                    "waktu_response": "01/02/2023 12:36:23",
                    "waktu_recovery": "01/02/2023 12:38:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4345,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MURYANTO",
                    "alamat_pelapor": "JL -- DSN GEBANG RT 1 RW 1 NO -- KEC SEMANU KEL CANDIREJO KAB GUNUNG KIDUL DIY // DEKAT KANTOR KELUARAHAN ",
                    "no_telp_pelapor": "085654443635",
                    "keterangan_pelapor": "PS NON PELANGGAN SEJAK TANGGAL 2/2/2023 - 8/2/2023 UTK PK 10.00 DAYA 7700 VA\\nEMAIL : -- \\nNO AGENDA : 521050132302010004\\nNO REGISTER : 5210529003237\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K1423020100226",
                    "waktu_lapor": "01/02/2023 11:24:30",
                    "waktu_response": "01/02/2023 11:46:23",
                    "waktu_recovery": "01/02/2023 16:44:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1313,
                    "durasi_recovery_time": 17913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL ARIFIN",
                    "alamat_pelapor": "JLN.H.LEMAN RT 3 RW 1 KEL.PEMATANG SULUR KEC.TELANAI PURA KOTA JAMBI. RUMAH TINGKAT WARNA PUTIH PAGAR HITAM DI DEPAN MASJID.",
                    "no_telp_pelapor": "081374776912",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KARENA BEBERAPA ANGKA KEYPAD PADA APP PRABAYAR  (2,3,4,6,8 DAN 9) TIDAK BERFUNGSI. SEHINGGA TIDAK DAPAT MELAKUKAN PENGINPUTAN  TOKEN. ID METER . SISA KWH RP 100.000,-",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELANAI PURA"
                },
                {
                    "no_laporan": "K1223020100140",
                    "waktu_lapor": "01/02/2023 11:26:06",
                    "waktu_response": "01/02/2023 11:27:22",
                    "waktu_recovery": "01/02/2023 11:53:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 1563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANDY SYAHPUTRA",
                    "alamat_pelapor": "UPT LABORATORIUM DINAS LINGKUNGAN HIDUP JL.NAGA SAKTI NO- RT- RW- KEL SIMPANG BARU KEC TAMPAN KOTA PEKANBARU ,ACUAN : DI SAMPING KANTOR BPN",
                    "no_telp_pelapor": "085213846396",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO : K1222122300395, K3222122800124  K5223011700450 K1223011800165.  TGL 09/12/2022 PROSES PB (R3/23.000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181409912212099880 DAN NO REG 1814011135874. TGL 14/12/2022 BP DAN UJL TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. JIKA BELUM DAPAT DIREALISASIKAN PELANGGAN MEMINTA DI BERIKAN SURAT KET UNTUK KE DINAS LINGKUNGAN HIDUP KARENA SETEMPAT KANTOR PEMERINTAHAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5123020100616",
                    "waktu_lapor": "01/02/2023 11:26:43",
                    "waktu_response": "01/02/2023 11:29:59",
                    "waktu_recovery": "01/02/2023 13:35:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 196,
                    "durasi_recovery_time": 7540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "940776",
                    "nama_pelapor": "BP ANGGA",
                    "alamat_pelapor": "JL MUH HATTA NO 138 RT 9 RW 2 DS PENDEM KEC JUNREJO  KAB BATU, DEKAT PEREMPATAN ARHANUD",
                    "no_telp_pelapor": "082262200064",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH KWH METER KARENA RENOVASI DENGAN NO REG 5130432003818  BIAYA LUNAS TGL 25/01/2023 NAMUN HINGGA SAAT INI BELUM ADA REALISASI, MENGACU K5123012800945 BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K1223020100142",
                    "waktu_lapor": "01/02/2023 11:27:14",
                    "waktu_response": "01/02/2023 13:44:06",
                    "waktu_recovery": "01/02/2023 13:56:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8212,
                    "durasi_recovery_time": 717,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TORANG ",
                    "alamat_pelapor": "JL GOLF VIEW PERUMAHAN SOPHIE SUITES NO 88Q BLOK - RT/RW -  KEL HELVETIA TENGAH KEC MEDAN HELVETIA KOTA MEDAN \\nACUAN DEKAT KOLAM RENANG GRAHA HELVETIA ",
                    "no_telp_pelapor": "0616620360",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL NYALA) SISA KWH TIDAK DIKETAHUI .NO TOKEN  7061 8219 2714 2230 5785",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K1623020100002",
                    "waktu_lapor": "01/02/2023 11:27:16",
                    "waktu_response": "01/02/2023 11:33:19",
                    "waktu_recovery": "01/02/2023 11:43:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KUSON",
                    "alamat_pelapor": "",
                    "no_telp_pelapor": "085267412453",
                    "keterangan_pelapor": "TOLONG GESER KWH KE SISI SAMPING RUMAH",
                    "media": "Datang ke Kantor",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K2323020100122",
                    "waktu_lapor": "01/02/2023 11:27:26",
                    "waktu_response": "01/02/2023 11:35:11",
                    "waktu_recovery": "01/02/2023 11:49:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 465,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "JL CUT NYAK DIEN GG. SETELENG 3 RT 7 KEL RINDING KEC TELUK BAYUR KAB BERAU AC LOKASI MASUK GG , SEKITAR 70 M SEBELAH KIRI RUMAH TAHAP FINISHING ",
                    "no_telp_pelapor": "05542020310",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PENGGESERAN APP METER PELANGGAN DENGAN ID PEL 233000731990 DIKARENAKAN SUDAH SELESAI RENOVASI BANGUNAN , NIK PEMILIK 6473022206920001 (ANDRI GUNAWAN) \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5123020100620",
                    "waktu_lapor": "01/02/2023 11:28:05",
                    "waktu_response": "01/02/2023 14:10:52",
                    "waktu_recovery": "02/02/2023 18:38:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9767,
                    "durasi_recovery_time": 102435,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "16040",
                    "nama_pelapor": "BP ISMANTO ",
                    "alamat_pelapor": "JL MARGOMULYO PERMAI AG  NO. 11 RT - RW - KEL - KEC - KOTA SURABAYA / DAERAH TANDES ",
                    "no_telp_pelapor": "03199345450",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL  SETELAH UPDATE VKRN 43, SISA 48.60 KWH. PTL  NYALA. DILOKASI (PELANGGAN TIDAK MENGETAHUI) SUDAH ADA / BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO. TOKEN 56193020846971542557 SUDAH SESUAI./LAPORAN DIALIHKAN KE G5123020101107 TERKAIT PELANGGAN KHAWATIR PTL AKAN SEGERA PADAM.CC.51.DARIA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5223020100721",
                    "waktu_lapor": "01/02/2023 11:29:38",
                    "waktu_response": "01/02/2023 11:40:15",
                    "waktu_recovery": "01/02/2023 11:41:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 637,
                    "durasi_recovery_time": 92,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001234594",
                    "nama_pelapor": "BP UJANARTO",
                    "alamat_pelapor": "JL BATAN MIROTO NO 49-A RT 6 RW 1 KEL MIROTO KEC SEMARANG TENGAH KOTA SEMARANG JATENG",
                    "no_telp_pelapor": "08118012416",
                    "keterangan_pelapor": "MOHON BANTUAN DAN LAYANAN PELANGGAN MENGAJUKAN TURUN DAYA VIA PLN MOBILE (R2T/ 5500VA- R1T/ 2200VA) DENGAN NO REGISTER : 5230115052599 NAMUN BELUM BISA DILAKUKAN PEMBAYARAN KARENA DIAPLIKASI MENUNGGU PERSETUJUAN MANAGER, MOHON PELANGGAN DIKONFIRMASI. TERKAIT K5223012500584 DAN K5223012800455 STATUS SELESAI, HINGGA SAAT INI BELUM ADA TINDAK LANJUT PETUGAS. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K1623020100003",
                    "waktu_lapor": "01/02/2023 11:30:11",
                    "waktu_response": "01/02/2023 11:38:04",
                    "waktu_recovery": "01/02/2023 11:43:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SURYADI",
                    "alamat_pelapor": "KP MENJELANG",
                    "no_telp_pelapor": "085383869421",
                    "keterangan_pelapor": "MOHON FOLLOW UP PERMOHONAN PERUBAHAN DAYA",
                    "media": "Datang ke Kantor",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K1223020100143",
                    "waktu_lapor": "01/02/2023 11:31:23",
                    "waktu_response": "01/02/2023 12:14:22",
                    "waktu_recovery": "01/02/2023 12:57:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2579,
                    "durasi_recovery_time": 2581,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NATA",
                    "alamat_pelapor": "JL SENTOSA GG ANTARA NO 21 - RT-- / RW-- KEC MEDNA PERJUANGAN KEL SEI KERA HULU KOTA MEDAN DEKAT WARUNG AJENG ",
                    "no_telp_pelapor": "0614140747",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PEMUTIHAN DATA. TGL 30/01/23 TELAH DILAKUKAN ADAYA PENGADUAN DENGAN NO AGENDA 120010562301306187 , NAMUN PADA DATA PLN 123 PROSES PERMOHONAN DALAM TAHAP PDL AWAL (TGL 30/01/23 ) SEHINGGA PELANGGAN TIDAK DAPAT MENGAJUKAN PROSES PD (R1 / 450VA - R1 /900 VA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K1423020100236",
                    "waktu_lapor": "01/02/2023 11:31:56",
                    "waktu_response": "01/02/2023 14:54:11",
                    "waktu_recovery": "01/02/2023 15:59:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12135,
                    "durasi_recovery_time": 3930,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJRI ",
                    "alamat_pelapor": "JL.PADAT KARYA LR.MANGGA PR.SURYA ALAM 9 BLOK F NO.8 RT.3/1 KL.TALANG JAMBE KC.SUKARAME PALEMBANG",
                    "no_telp_pelapor": "08117037817",
                    "keterangan_pelapor": "INFO LAYANAN PROSES PS (L/ 5500 VA) DENGAN NO AGENDA 141200132302010001 DAN KODE PEMBAYARAN 1412030006304 UNTUK 3 HARI TGL 3-5  FEBRUARI 2023 . JAM PELAKSANAAN 15.00 WIB PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL .\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K1223020100144",
                    "waktu_lapor": "01/02/2023 11:32:43",
                    "waktu_response": "01/02/2023 11:33:36",
                    "waktu_recovery": "01/02/2023 13:27:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 6841,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RASTA",
                    "alamat_pelapor": "JL. GEMALATIK NO. 0 RT 18 RW 06 KEL. PASIR KONCI KEC. CIKARANG SELATAN KOTA BEKASI DIDEKAT POS POLISI GEMALATIK",
                    "no_telp_pelapor": "087804051113",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 50.99 KWH. NO TOKEN :  60813638350743020668",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5123020100636",
                    "waktu_lapor": "01/02/2023 11:33:06",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675251186,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGUN ",
                    "alamat_pelapor": "DN BENDO RT 3 RW 1 DS MOJOKENDIL KEC NGRONGGOT KAB NGANJUK/ DEKAT ARAH WAUNG KE TIMUR",
                    "no_telp_pelapor": "082132323623",
                    "keterangan_pelapor": "MOHON BANTUAN PEMASANGAN APP METER SEBELUM RUMAH ROBOH, SAAT INI BANGUNAN SUDAH JADI, APP METER INGIN DIPASANGN KEMBALI. PELANGGAN PERNAH LAPOR DENGAN NO K5123013100140 SELESAI, BELUM ADA TINDAK LANJUT, PUTUS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K5223020100732",
                    "waktu_lapor": "01/02/2023 11:33:38",
                    "waktu_response": "01/02/2023 11:35:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 91,
                    "durasi_recovery_time": 33938662,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ISMI",
                    "alamat_pelapor": "JL B LAGUAN TERUSAN GG.III NO 15   RT-12 / RW-3 KEL LAGOA KEC KOJA JAKUT (SAMPING BU RT IYOH)",
                    "no_telp_pelapor": "089685828695",
                    "keterangan_pelapor": "MUTASI_K (G9923020188335:MPB RUSAK) - KELUHAN BERULANG : K5423020100718, GAGAL INPUT TOKEN SISA KWH 16,27 (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5223020100734",
                    "waktu_lapor": "01/02/2023 11:33:55",
                    "waktu_response": "01/02/2023 12:06:40",
                    "waktu_recovery": "01/02/2023 14:40:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1965,
                    "durasi_recovery_time": 9250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK ARFAN",
                    "alamat_pelapor": "ALAMAT APAKAH SESUAI JL. POROS LOMBE NO.10, WALIKO, GU, KAB. BUTON TENGAH, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082230228177",
                    "keterangan_pelapor": "PROSES PB (R1T/900 VA) DENGAN NO REGISTER 3283012024959, BIAYA PENYAMBUNGAN TELAH DILUNASI TGL 15/12/22. TERDAPAT STATUS PEMBATALAN, PELANGGAN TIDAK MENGAJUKAN PEMBATALAN. MOHON TINDAK LANJUT.",
                    "media": "Email",
                    "nama_ulp": "ULP MAWASANGKA"
                },
                {
                    "no_laporan": "K5223020100735",
                    "waktu_lapor": "01/02/2023 11:34:11",
                    "waktu_response": "01/02/2023 13:52:09",
                    "waktu_recovery": "01/02/2023 14:14:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8278,
                    "durasi_recovery_time": 1332,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MOEADZ",
                    "alamat_pelapor": "JL JALAN TOTOSI (KOMPLEKS SMK 4), DUYU, TATANGA, KOTA PALU, SULAWESI TENGAH",
                    "no_telp_pelapor": "085241183882",
                    "keterangan_pelapor": "TGL 31/12/2022 PROSES PB (B1T/900VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI/BOOKING 3122012058648. TGL  31/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN\\nPENYAMBUNGAN. PADA STATUS AP2T TERTERA... DAN SESUAI INFORMASI PELANGGAN",
                    "media": "Facebook",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5123020100639",
                    "waktu_lapor": "01/02/2023 11:34:34",
                    "waktu_response": "01/02/2023 14:56:49",
                    "waktu_recovery": "01/02/2023 15:05:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12135,
                    "durasi_recovery_time": 533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "KP CIBARAGALAH  NO.0 RT 0 W 0 DS CIWANGI KEC  BUNGUR SARI KAB. PURWAKARTA  - JAWA BARAT ( JL.  RAYA SADANG )  ",
                    "no_telp_pelapor": "082130534078",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD 900-10.600 R3T ( STUDIO FOTO / B2T ) , SEMPAT DATANG KE RAYON , NAMUN BLM BISA DIDAFTARKAN KALA ITU KARENA MENUNGGU SLO . \\\"INSTALATIR PELANGGAN TELAH MENERBITKAN SLO DAN MEMBANTU PENDAFTARAN VIA PLN MOBILE DIMANA NO AGENDA 534449922301179605 / NO REG 5344415077756 SDH DIBERIKAN , NAMUN TIDAK DISARANKAN MENUNGGU HASIL SURVEY . 31/01/2023 DIINFOKAN KEMBALI BAHWA \\\" DILOKASI TSB  TIDAK BISA DI LAYANI 3 PHASE KARENA KONDISI OVERLOAD  \\\" . MOHON PENJELASAN KE PELANGGAN ATAS STATUS PROSED PD TSB DILOKASI ( PELANGGAN AKAN MELAKUKAN PEMBAYARAN BILA SUDAH DIPASTIKAN BISA / TIDAK  ) .TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K1423020100237",
                    "waktu_lapor": "01/02/2023 11:35:21",
                    "waktu_response": "01/02/2023 11:36:05",
                    "waktu_recovery": "01/02/2023 13:08:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 5545,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01110170048",
                    "nama_pelapor": "IBU LIANA",
                    "alamat_pelapor": "-KK RK PASAR MODERN PARAMOUNT F-20 KEL CURUG PANGERENG KEC- GADING SERPONG KOTA TANGERANG ",
                    "no_telp_pelapor": "6281511189820",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, PELANGGAN MENGELUHKAN KETIKA MENEKAN KODE 44 ENTER MUNCUL ANGKA 0.03 SEDANGKAN DI METERAN LAIN SELALU 0.00 PELANGGAN KHAWATIR ADA GANGGUAN DI KWH METER NYA DAN INGIN DILAKUKAN PENGECEKAN DAN PELANGGAN MEMINTA PENJELASAN. TERKAIT NO LAPOR K5323013100473",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100644",
                    "waktu_lapor": "01/02/2023 11:36:42",
                    "waktu_response": "01/02/2023 14:11:35",
                    "waktu_recovery": "01/02/2023 16:01:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9293,
                    "durasi_recovery_time": 6604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UMBAS",
                    "alamat_pelapor": "JL CAWANG BARU BARAT NO. 26C RT-5 / RW-9 KEC JATINEGARA KEL CIPINANG CEMPEDAK / DEKAT PRAKTER DR SUTANTO",
                    "no_telp_pelapor": "08128148137",
                    "keterangan_pelapor": " PELANGGAN PENGAJUAN PINDAH APP NO LAPOR K5423012704762  SUDAH ADA SURVEY PETUGAS NAMUN BELUM DI BERIKAN INFORMASI TERKAIT APAKAH ADA BIAYA ATAU TIDAK DAN BELUM ADA NO REGISTRASI JUGA DARI PETUGAS APABILA DIKENAKAN BIAYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K2323020100123",
                    "waktu_lapor": "01/02/2023 11:37:54",
                    "waktu_response": "01/02/2023 12:06:08",
                    "waktu_recovery": "01/02/2023 12:23:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1694,
                    "durasi_recovery_time": 1037,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DENI ",
                    "alamat_pelapor": "JLN PEMUDA 3 BLOK A RT.9/0 NO.34 KEC SUNGAI PINANG KEL TEMINDUNG PERMAI  SMD ",
                    "no_telp_pelapor": "81255991920",
                    "keterangan_pelapor": "TGL 01/02/23 PETUGAS P2TL AN OMI ATAU OPI DTG KELOKASI PELANGGAN UTK MELAKUKAN PENGECEKKAN KWH METER PASKABAYAR SETELAH DILAKUKAN PENGECEKKAN KWH METER (MEMBUKA KWH METER) TIBA-TIBA BERBUNYI DAN PETUGAS TIDAK MEMBERI PENJELASAN , PELANGGAN MEMAKSA PETUGAS TSB UNTUK MELAKUKAN PERBAIKAN NAMUN TIDAK DI GUBRIS OLEH PETUGAS TSB DAN DI ALIHKAN OLEH PETUGAS LAIN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5223020100746",
                    "waktu_lapor": "01/02/2023 11:39:56",
                    "waktu_response": "01/02/2023 11:45:28",
                    "waktu_recovery": "01/02/2023 11:48:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 332,
                    "durasi_recovery_time": 186,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "113553",
                    "nama_pelapor": "BP HENDRO",
                    "alamat_pelapor": "JL JAGAKARSA RAYA NO 20 A RT-1 / RW-2 KEL CIGANJUR KEC JAGAKARSA JAKARTA SELATAN  // DEKAT MASJID ",
                    "no_telp_pelapor": "0817880082",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5123013100655 MOHON BANTUAN PEMINDAHAN KABEL SR TETANGGA YANG MENGGANGGU RENOVASI BANGUNAN. SUDAH DI LAKUKAN SURVEI OLEH PETUGAS. NAMUN PELANGGAN KEBERATAN UNTUK MELAKUKAN PEMBAYARAN. DAN PELANGGAN KEBERATAN DENGAN ADANYA KABEL LISTRIK YANG MELINTANG DI LOKASI. MOHON PELANGGAN DI KONFIRMASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K3223020100184",
                    "waktu_lapor": "01/02/2023 11:39:59",
                    "waktu_response": "01/02/2023 13:04:48",
                    "waktu_recovery": "01/02/2023 13:08:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5089,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANDRA",
                    "alamat_pelapor": "JL HALONG ATAS NO - RT - RW - DESA HALONG KEC BAGUALA KOTA AMBON (BELAKANG/ DEKAT  PABRIK COKLAT , RUMAH BAGIAN ATAS , RUMAH PAPAN BERWARNA BIRU, MASUK LORONG ALFAMIDI, RUMAH KELUARGA SITANIA) ",
                    "no_telp_pelapor": "85231136882",
                    "keterangan_pelapor": "PELANGGAN DGN IDPEL ; 411330014055 MELAPORKAN TGL 31/1/23 TUNGGAKAN REK JAN 2023 BERIKUT BK TELAH DILUNASI , PTL MINTA DISAMBUNG KEMBALI (PELANGGAN TDK MENGETAHUI PTL DIPUTUS SEMENTARA ATAU APP DIBONGKAR RAMPUNG)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAGUALA"
                },
                {
                    "no_laporan": "K2323020100125",
                    "waktu_lapor": "01/02/2023 11:41:23",
                    "waktu_response": "01/02/2023 12:47:23",
                    "waktu_recovery": "01/02/2023 12:48:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3960,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU INDAH SARI",
                    "alamat_pelapor": "JLN.PANTAI AMAL RT 8 8 NO 28 KEL PANTAI AMAL KEC TARAKAN TIMUR KOTA TARAKAN AC LOKASI 500M DARI SD 016",
                    "no_telp_pelapor": "81352693377",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PENGGESERAN APP METER PELANGGAN DENGAN ID PEL 251000508332 DIKARENAKAN RUMAH KOSONG HAMPIR RUBUH , NIK PEMOHON 6473030412650001 (MUHAMMAD ARAS)  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TARAKAN"
                },
                {
                    "no_laporan": "K1423020100243",
                    "waktu_lapor": "01/02/2023 11:41:51",
                    "waktu_response": "01/02/2023 11:46:37",
                    "waktu_recovery": "01/02/2023 14:59:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 11544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL. PANGKALAN BENTENG PERUM PURI GADING BLOK J NO. 8 KEL. PANGKALAN BENTENG KEC. TALANG KELAPA KAB. BANYUASIN PROVINSI SUMSEL",
                    "no_telp_pelapor": "07115720002",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN BERMAKSUD MENGAJUKAN GESER APP DIKARENAKAN RENOVASI BANGUNAN, DENGAN DATA-DATA SEBAGAI BERIKUT: ID PEL: 141203083258 ATAS NAMA: PURI GADING MAS J8, NO. KTP (PEMILIK): 3573010101810019, ALAMAT: JL. PANGKALAN BENTENG PERUM PURI GADING BLOK J NO. 8 KEL. PANGKALAN BENTENG KEC. TALANG KELAPA KAB. BANYUASIN PROVINSI SUMSEL, NO. TLP: 082177980557. MOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020100658",
                    "waktu_lapor": "01/02/2023 11:42:39",
                    "waktu_response": "01/02/2023 11:52:41",
                    "waktu_recovery": "01/02/2023 13:32:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 602,
                    "durasi_recovery_time": 5983,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YULIANTO ",
                    "alamat_pelapor": "JL PR PALMA GRANDIA BLOK K-9 NO 23 RT- RW - KEL SEMEMI KEC BENOWO KOTA SURABAYA / DEKAT RS BDH SURABAYA ",
                    "no_telp_pelapor": "085235862730",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI KE PELANGGAN TERKAIT PELANGGAN KEBERATAN DENGAN ADANYA PPN DI TARIF R3T / 7700 NO METER 32021302941, PELANGGAN SEBELUMNYA PD R2T/3500 KE R3T/7700 PROMO HOME CHARGING MOBIL WULING, PELANGGAN TIDAK DIJELASKAN SECARA DETAIL UNTUK PERBEDAAN PERHITUNGAN BELI TOKEN ANTAR R2T/3500 DAN R3T/7700, PELANGGAN MERASA DIRUGIKAN KARENA PEROLEHAN KWH TIDAK SAMA, PELANGGAN INGIN TURUN DAYA NAMUN HARUS MENUNGGU 1 TAHUN SETELAH REALISASI PD, PELANGGAN INGIN VIRALKAN KASUS TERSEBUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100660",
                    "waktu_lapor": "01/02/2023 11:43:30",
                    "waktu_response": "01/02/2023 11:47:41",
                    "waktu_recovery": "01/02/2023 12:01:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD FAUZI SE",
                    "alamat_pelapor": "JL- PR CITRA GARDEN BMW BLOK LB6 NO 27 RT- RW- KEL- KEC TOYOMERTO KAB SERANG ACUAN:- ",
                    "no_telp_pelapor": "082217533336",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA BELI TOKEN KETERENGAN PEMBATASAN PEMBELIAN TOKEN. SISA KWH 25.82 . MOHON BANTUANNYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K1423020100246",
                    "waktu_lapor": "01/02/2023 11:44:35",
                    "waktu_response": "01/02/2023 12:50:48",
                    "waktu_recovery": "01/02/2023 14:49:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3973,
                    "durasi_recovery_time": 7151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUNASIR ",
                    "alamat_pelapor": "TOKO RESTI CELL JL RAYA KETAPANG KELOMPEK NO.0 RT.0 RW.0 DUSUN SUMBER KENANGA DESA KETAPANG BARAT KEC. KETAPANG KAB. SAMPANG, DEKAT APOTEK DOA IBU ",
                    "no_telp_pelapor": "6285707208090",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFORMASI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN NOMINAL DI ATAS RP 15.000,-. PADA P2APST  TIDAK TERTERA BLOKING PEMBELIAN. DENGAN NO METER=56203164928. SISA KWH=25.23 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5123020100666",
                    "waktu_lapor": "01/02/2023 11:45:41",
                    "waktu_response": "01/02/2023 13:18:31",
                    "waktu_recovery": "01/02/2023 13:53:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5570,
                    "durasi_recovery_time": 2076,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00074963",
                    "nama_pelapor": "IBU ENDANG MARIANI  ",
                    "alamat_pelapor": "JL ARIF RAHMAN HAKIM GG SERUNI NO  4 RT- 3 RW 1  KEL TISNONEGARAN KEC KANIGARAN KOD PROBOLINGGO  / SAMPING MASJID ",
                    "no_telp_pelapor": "082335238057",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK 4 BULAN LALU MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5123020100669",
                    "waktu_lapor": "01/02/2023 11:46:13",
                    "waktu_response": "01/02/2023 12:04:41",
                    "waktu_recovery": "01/02/2023 13:21:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1108,
                    "durasi_recovery_time": 4599,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "005373892",
                    "nama_pelapor": "IBU ALIM",
                    "alamat_pelapor": "JL SIMOLAWANG 2 NO 36 RT 6 RW 9 KEL SIMOKERTO KEC SIMOKERTO SURABAYA ",
                    "no_telp_pelapor": "082141219535",
                    "keterangan_pelapor": "TANGGAL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 TELAH DILUNASI VIA COUNTER PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5223020100764",
                    "waktu_lapor": "01/02/2023 11:46:39",
                    "waktu_response": "01/02/2023 12:05:41",
                    "waktu_recovery": "01/02/2023 12:21:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1142,
                    "durasi_recovery_time": 973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000292360",
                    "nama_pelapor": "BP PAMODI HARJO",
                    "alamat_pelapor": "JL - RT 2 RW 2 NO - KEL KAMBANG SARI  KEC ALIYAN KAB  KEBUMEN //  KANTOR BALAIDESA KE UTARA 300 M ",
                    "no_telp_pelapor": "6285743922790",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. KWH METER TIDAK BERPUTAR SEJAK 1 BULAN . STAND AKHIR 48411. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBUMEN"
                },
                {
                    "no_laporan": "K5123020100673",
                    "waktu_lapor": "01/02/2023 11:48:20",
                    "waktu_response": "01/02/2023 13:12:30",
                    "waktu_recovery": "01/02/2023 14:04:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5050,
                    "durasi_recovery_time": 3108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANAN",
                    "alamat_pelapor": "JL - NO 195 KP JARA COSTA KEL SUKADANAU RT 6 RW 4 KEC CIKARANG BARAT KAB BEKASI, DEKAT PT INDOFOOD",
                    "no_telp_pelapor": "081290409790",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 22130813128 KESULITAN BELI TOKEN DENGAN KETERANGAN YANG MUNCUL DITEMPAT PEMBELIAN \\\"NOMOR SALAH\\\" DAN 'KETERANGAN \\\"PEMBLOKIRAN LAYANAN PEMBELIAN TOKEN'' DI APLIKASI P2APST . SAAT INI SISA TOKEN= 0 KWH. PADA DATA AP2T TERDAPAT INFO ANGSURAN P2TL NAMUN TIDAK TERBIT NO REGISTER",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100154",
                    "waktu_lapor": "01/02/2023 11:48:46",
                    "waktu_response": "01/02/2023 13:43:43",
                    "waktu_recovery": "01/02/2023 15:17:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6897,
                    "durasi_recovery_time": 5648,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SERBAGUNA GG BERINGIN NO 6 B RT-- / RW-- KEL HELVETIA KEC LABUHAN DELI KAB DELI SERDANG SUMUT ACUAN: ZIPUR",
                    "no_telp_pelapor": "081396935937",
                    "keterangan_pelapor": "Tgl 30/01/23 TUNGGAKAN REK JAN'23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. KONDISI RUMAH KOSONG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K2323020100127",
                    "waktu_lapor": "01/02/2023 11:49:06",
                    "waktu_response": "01/02/2023 12:27:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2305,
                    "durasi_recovery_time": 33935520,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVI ",
                    "alamat_pelapor": "JL ADI SUCIPTO NO 314 RT-3 / RW-15 KEL BANGKA BELITUNG LAUT KEC PONTIANAK TENGGARA KOTA PONTIANAK  ",
                    "no_telp_pelapor": "85252587553",
                    "keterangan_pelapor": "MUTASI_K (G9923020188289:Pergantian APP) - MOHON BANTUAN TINDAKLANJUT PERIHAL PENANGANAN GANGGUAN TGL 30/01/23 DENGAN NO LAPOR G5123013002709 DIBERIKAN BERITA ACARA SDH DITINDAK LANJUTI TGL 30/01/23 OLEH PETUGAS XXX DENGAN CARA SAMBUNG LANGSUNG. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. NO METER : 14259819416 (R1MT / 900) PELANGGAN DIHUBUNGI PETUGAS NAMUN TIDAK TERANGKAT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K1423020100251",
                    "waktu_lapor": "01/02/2023 11:49:27",
                    "waktu_response": "01/02/2023 11:57:41",
                    "waktu_recovery": "01/02/2023 15:07:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 494,
                    "durasi_recovery_time": 11388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14044610047",
                    "nama_pelapor": "IBU ISMAWATI",
                    "alamat_pelapor": "JL PURNAWIRAWAN PALAM TUNGGAL NO - RT 06 RW 02 KEL: PALAM KEC: CEMPAKA KOTA BANJAR BARU, KALIMANTAN SELATAN. LOKASI : SESUDAH SDN 3 PALAM",
                    "no_telp_pelapor": "6285753671101",
                    "keterangan_pelapor": "MOHON BANTUAN PENGGESERAN APP, INFO PELANGGAN POSISI APP TSB SAAT INI PENARIKAN KABELNYA TERKENA POHON. DENGAN NIK KTP PEMILIK 6372035505800001 A/N ISNAWATI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5123020100677",
                    "waktu_lapor": "01/02/2023 11:49:45",
                    "waktu_response": "01/02/2023 11:51:26",
                    "waktu_recovery": "01/02/2023 13:02:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 4259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUSNI",
                    "alamat_pelapor": "JL WONOREJO III NO 2 RT 1 RW 1 KEL WONOREJO KEC RUNGKUT SURABAYA/ DEKAT MASJID AT TAQWA DAN KELURAHAN WONOREJO",
                    "no_telp_pelapor": "081331152429",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN ADA RENOVASI, DENGAN NO KTP 3174042507860008 AN HUSNI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020100772",
                    "waktu_lapor": "01/02/2023 11:49:55",
                    "waktu_response": "01/02/2023 12:36:35",
                    "waktu_recovery": "01/02/2023 13:43:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2800,
                    "durasi_recovery_time": 4030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRUL  ",
                    "alamat_pelapor": "JL KEDUNG PDSI NO.1 MEDAN ESTATE  RT 00 RW 00 KEL - KEC PERCUT SEI TUAN KAB DELI SERDANG // DKT GEDUNG PBSI ",
                    "no_telp_pelapor": "0616615628",
                    "keterangan_pelapor": "PELANGGAN MEMOHON PADA TGL 2-4 JANUARI 2023 UNTUK TIDAK DIPADAMKAN. DIKARENAKAN PELANGGAN TERDAPAT ACARA YANG MEMBUTUHKAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5123020100679",
                    "waktu_lapor": "01/02/2023 11:50:13",
                    "waktu_response": "01/02/2023 12:39:05",
                    "waktu_recovery": "01/02/2023 13:54:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2932,
                    "durasi_recovery_time": 4501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1037406",
                    "nama_pelapor": "BP HASIM",
                    "alamat_pelapor": "JL PASIRIAN RT 1 RW 2 KEL PANARUKAN KEC PANARUKAN KAB SITUBONDO / DEKAT TOWER ",
                    "no_telp_pelapor": "085335865212",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN NM 45072631760 MELALUI PPOB DENGAN KET KWH MELEBIHI BATAS PEMBELIAN,SISA TOKEN 21.88  KWH (PTL MENYALA) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5123020100680",
                    "waktu_lapor": "01/02/2023 11:50:24",
                    "waktu_response": "01/02/2023 11:57:04",
                    "waktu_recovery": "02/02/2023 06:03:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 400,
                    "durasi_recovery_time": 65197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARDIAN",
                    "alamat_pelapor": "JL PANGLIMA SUDIRMAN NO.10 RT-002 RW-003 KEL KENAYAN KEC TULUNGAGUNG KAB TULUNGAGUNG / ATAS CAFE PESAN KOPI PESAN MIE ",
                    "no_telp_pelapor": "08113783190",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN MENGELUHKAN DI LOKASI TERSEBUT SERING PADAM, SAAT INI KONDISI LISTRIK PADAM, (PELANGGAN SUDAH DIJELASKAN ADANYANYA PEMADAMAN PERBAIKAN KONSTRUKSI DAN PEMASANGAN KABEL SUTM 20 KV ESTIMASI 09:00 - 16:00) NAMUN PELANGGAN MEMINTA SUPAYA PEMADAMAN TIDAK SAMAPI DENGAN PUKUL 16.00, MOHON KONFIRMASI SECEPATNYA KE PELANGGAN, PELANGGAN MENGANCAM AKAN MELAPOR KE BP ERIK TOHIR DAN BP JOKOWI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5223020100782",
                    "waktu_lapor": "01/02/2023 11:53:15",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675252395,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAKYAH",
                    "alamat_pelapor": "DN KEBON BONGOR JL -- NO -- RT 01 RW -- KEC LEMBAR KEL KEBON BONGOR KAB LOMBOK BARAT // DEKAT SD N 2 LEMBAR ",
                    "no_telp_pelapor": "087757180591",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KARENA VKRN 43. PTL NYALA. SISA KWH 459 KWH  KODE TOKEN : 65237818609834596789\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K3223020100191",
                    "waktu_lapor": "01/02/2023 11:53:25",
                    "waktu_response": "01/02/2023 11:58:01",
                    "waktu_recovery": "01/02/2023 13:26:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 5317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERU ",
                    "alamat_pelapor": "JL.PANJIBUWONO   GG 1 PR PANJIBUWONO RESIDENCE BLOK CS7 NO. 26 KEL. - KEC.BABEKASI KAB. BEKASI ",
                    "no_telp_pelapor": "6285711961996",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH.PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 537320946308 DAN NIK 3172032401860001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5123020100686",
                    "waktu_lapor": "01/02/2023 11:54:32",
                    "waktu_response": "01/02/2023 14:06:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7931,
                    "durasi_recovery_time": 33929568,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL ASEM KANDANG NO 0 RT 2 RW 1 DK ASEM KANDANG  DS PRAJEKAN KEC SUKOREJO KAB PONOROGO, SELATAN  SMP 2 SUKOREJO",
                    "no_telp_pelapor": "085731002359",
                    "keterangan_pelapor": "MUTASI_K (G9923020188384:mohon untuk di tindak lanjuti) - PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL (SETELAH UPDATE VKRN 43), KONDISI PTL TIDAK PADAM. SISA KWH 15 KWH. NOMOR TOKEN 2171 4134 2283 4209 9362. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS, MENGACU K5123013000826 DAN G9923013086149 BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K1423020100259",
                    "waktu_lapor": "01/02/2023 11:55:45",
                    "waktu_response": "01/02/2023 11:58:48",
                    "waktu_recovery": "01/02/2023 12:03:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MULYADI",
                    "alamat_pelapor": "JL. SERDANG NO. - RT 01 RW 02 KEL. SERDANG KEC. TANJUNG BINTANG KAB. LAMPUNG SELATAN PROVINSI LAMPUNG (DI SAMPING PT. RAFLES BUMI INDAH DAN DI DEKAT MUSHOLA NURL AMAL)",
                    "no_telp_pelapor": "0721350411",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23= 86.905, ST AK REK FEB 23= 87.005, ST APP TGL 01/02/23= 86.903. REK BELUM DILUNASI. RUMAH DIHUNI SEJAK 2 BULAN TERKAHIR DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU. PETUGAS CATER RUTIN DATANG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K1423020100260",
                    "waktu_lapor": "01/02/2023 11:56:32",
                    "waktu_response": "01/02/2023 12:05:23",
                    "waktu_recovery": "01/02/2023 12:29:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 531,
                    "durasi_recovery_time": 1457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JLN. ERCIS BAWAH KEL. TOMOAN KEC. SINTAN TIMUR KOTA PEMATANG SIANTAR. SEBELAH TK PAUD, SETEMPAT PEMAKAMAN. ",
                    "no_telp_pelapor": "62817747500",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN NO METER 56907983029 DAN SISA KWH 35,10. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIANTAR KOTA"
                },
                {
                    "no_laporan": "K3223020100193",
                    "waktu_lapor": "01/02/2023 11:57:38",
                    "waktu_response": "01/02/2023 11:59:44",
                    "waktu_recovery": "01/02/2023 14:37:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 9441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMBRON ",
                    "alamat_pelapor": "JL PETAMBURAN III GG PAKSI  NO 36 RT 6 RW 3 KEL PETAMBURAN KEC TANAH ABANG KOTA JAKARTA PUSAT ACUAN:-",
                    "no_telp_pelapor": "6285780480844",
                    "keterangan_pelapor": "MOHON PENANGANAN SISA KWH, TIDAK BERKURANG, PTL NYALA, SISA KWH: 32.51 KWH SEJAK JANUARI 2023, TERKAIT LAPORAN: K5523013000275",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020100792",
                    "waktu_lapor": "01/02/2023 11:57:59",
                    "waktu_response": "01/02/2023 12:20:41",
                    "waktu_recovery": "01/02/2023 13:57:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1362,
                    "durasi_recovery_time": 5824,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025042897",
                    "nama_pelapor": "BP SUGENG",
                    "alamat_pelapor": "JL - KP KUMENDAMAN MJ2 NO 477 RT-22 / RW-6 KEL SURYODININGRATAN KEC MANTRIJERON KOTA YOGYAKARTA LOKASI DEPAN SEKOLAH TAMAN DEWASA KUMENDAMAN ",
                    "no_telp_pelapor": "0274379091",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN, PTL NYALA, NO TOKEN:  1442 5597 2332 1601 8537 R1T / 2200",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5123020100694",
                    "waktu_lapor": "01/02/2023 11:59:29",
                    "waktu_response": "01/02/2023 13:01:34",
                    "waktu_recovery": "01/02/2023 13:05:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3725,
                    "durasi_recovery_time": 219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1489457",
                    "nama_pelapor": "BP SHRI WIDIJATMOKO",
                    "alamat_pelapor": "PR BENDUL MERISI SELATAN 1 NO 35 JL BENDUL MERISI SELATAN KEL BENDUL MERISI KEC WONOCOLO SURABAYA",
                    "no_telp_pelapor": "03199840098",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 80 \\n14126400859516801012, TIDAK ADA PETUGAS MELAKUKAN PEMBARUAN APP METER.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020100696",
                    "waktu_lapor": "01/02/2023 12:00:35",
                    "waktu_response": "01/02/2023 13:01:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3626,
                    "durasi_recovery_time": 33933510,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "69127",
                    "nama_pelapor": "BP REDI",
                    "alamat_pelapor": "PR PERMATA HIJAU JL. MIRASIAM BLOK C 3 NO.24. RT 002 RW 003. KEL GROGOL UTARA. KEC KEBAYORAN LAMA. KOTA JAKARTA. ANCER2 SEBERANG SUPERMARKET HERO PERMATA HIJAU",
                    "no_telp_pelapor": "08111325888",
                    "keterangan_pelapor": "MUTASI_K (G9923020188360:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 520 (KONDISI PTL MENYALA). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SALAH SATU NOMER TOKEN 5750 4533 7752 3045 6865",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5223020100801",
                    "waktu_lapor": "01/02/2023 12:01:34",
                    "waktu_response": "01/02/2023 13:29:54",
                    "waktu_recovery": "01/02/2023 14:23:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5300,
                    "durasi_recovery_time": 3236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TANTI",
                    "alamat_pelapor": "JL WONOGIRI KEL MABAR HILIR NO - RT-- / RW-- KEC MEDAN DELI KOTA MEDAN SUMUT ACUAN: GG AMAL 4",
                    "no_telp_pelapor": "089652161260",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100113 BELUM ADA PENANGANAN, TIDAK DAPAT INPUT TOKEN 60427983528423876648. TIDAK ADA KETERANGAN BERHASIL ATAU GAGAL DAN KWH TIDAK BERTAMBAH (SISA KWH 2800 KWH).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020100803",
                    "waktu_lapor": "01/02/2023 12:02:16",
                    "waktu_response": "01/02/2023 12:10:25",
                    "waktu_recovery": "01/02/2023 12:15:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 299,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003235213",
                    "nama_pelapor": "BP DONI",
                    "alamat_pelapor": "JL TAMPAK SIRING III NO 10 RT-/RW-, KEL BABAKAN MADANG, KEC -, KAB SENTUL SELATAN // DEKAT JANGGELAN",
                    "no_telp_pelapor": "0818273669",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN FEBRUARI 2023  STAND APP TGL LAPOR 1/2/2023 = 14154. DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER JARANG DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. DAN MOHON BANTUAN PENGIRIMAN INVOICE REKENING BULAN JANUARI LENGKAP KE EMAIL : DONYPUTRAWIDODO@GMAIL.COM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5123020100704",
                    "waktu_lapor": "01/02/2023 12:02:33",
                    "waktu_response": "01/02/2023 12:13:50",
                    "waktu_recovery": "01/02/2023 12:57:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 677,
                    "durasi_recovery_time": 2626,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "8786952",
                    "nama_pelapor": "IBU ALFA",
                    "alamat_pelapor": "JL HIMALAYA BLOK VE NO 4/12 KEL KARANG BESUKI KEC SUKUN KOTA MALANG/ LOKASI DI ALFAMART ",
                    "no_telp_pelapor": "081294670558",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN DENGAN KET GAGAL, PADA DATA TERDAPAT PERUBAHAN NM DARI 14070839452 MENJADI 24221144470, NAMUN TIDAK ADA PERGANTIAN APP. SISA PULSA SAAT INI 412 KWH. PTL NYALA. NO TOKEN 67239895613363132533. PELANGGAN MEMILIKI 5 NO TOKEN YANG TIDAK BISA DIENTRY",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5123020100705",
                    "waktu_lapor": "01/02/2023 12:02:34",
                    "waktu_response": "01/02/2023 12:04:31",
                    "waktu_recovery": "01/02/2023 13:45:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 6073,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA  ",
                    "alamat_pelapor": "JL KEMBANGAN SELATAN NO  59   RT-2 / RW-1 KEL  KEMBANGAN SELATAN KEC  KEMBANGAN KOTA JAKBAR  , DEKAT AYAM BAKAR  SAMIA  ",
                    "no_telp_pelapor": "081317498090",
                    "keterangan_pelapor": "MOHON BANTUAN PULSA PRABAYAR CEPAT HABIS DIKETAHUI SEJAK  2 BULAN YANG LALU  . \\nSISA PULSA: 124 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K2323020100129",
                    "waktu_lapor": "01/02/2023 12:02:53",
                    "waktu_response": "01/02/2023 12:11:50",
                    "waktu_recovery": "01/02/2023 12:45:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 1992,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FERI",
                    "alamat_pelapor": "PR BPD BAROKAH BLOK D NO. 9 JL. AKASIA MANDIRI KEL. SAMBALIUNG KEC. SAMBALIUNG KAB BERAU. ",
                    "no_telp_pelapor": "81331451484",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT DAN KONFIRMASI, PELANGGAN MENGINFORMASIKAN BAHWA TELAH DI LAKUKAN PEMASANGAN TIANG LISTRIK DI HALAMAN RUMAH PELANGGAN TANPA IZIN DAN KONFIRMASI SEBELUMNYA KEPADA PELANGGAN SBG PEMILIK BANGUNAN. PELANGGAN BERKEBERATAN DGN KEBERADAAN TIANG TSB. INFORMASI PELANGGAN SAAT INI BANGUNAN BELUM DI TEMPATI NAMUN PELANGGAN KEBERATAN ADA TIANG LISTRIK DI HALAMAN RUMAHNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K1223020100158",
                    "waktu_lapor": "01/02/2023 12:03:15",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675252995,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAGALA",
                    "alamat_pelapor": "JL PLAMBOYAN NO.3, RT -/RW-, KEL MEDAN TENGGARA, KEC MEDAN DENAI, MEDAN ACUAN DEKAT DENGAN KANTOR LURAH ",
                    "no_telp_pelapor": "08116712201",
                    "keterangan_pelapor": "KWH MAKSIMAL, PTL MENYALA, SISA KWH 1350",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K1223020100160",
                    "waktu_lapor": "01/02/2023 12:05:08",
                    "waktu_response": "01/02/2023 12:38:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1996,
                    "durasi_recovery_time": 33934867,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDI",
                    "alamat_pelapor": "JL. SEKIP. NO. 5 RT/RW KEL.- KEC. MEDAN TIMUR KOTA MEDAN PROVINSI SUMATERA UTARA ACUAN LOKASI- ",
                    "no_telp_pelapor": "082299656556",
                    "keterangan_pelapor": "MUTASI_K (G9923020188277:Gangguan) - GAGAL INPUT TOKEN. PTL MENYALA. SISA KWH 1000 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5123020100713",
                    "waktu_lapor": "01/02/2023 12:06:44",
                    "waktu_response": "01/02/2023 12:16:43",
                    "waktu_recovery": "01/02/2023 12:34:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 599,
                    "durasi_recovery_time": 1059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KRIS ",
                    "alamat_pelapor": "JLN - DS MATALOKO RT 007 RW 004 KEC GOLEWA KAB NGADA ",
                    "no_telp_pelapor": "082335553508",
                    "keterangan_pelapor": "PELANGGAN INGIN PENDAFTARAN PD R1MT / 900 - R1T / 1300 NAMUN ADA KETERANGAN : ID PEL INI MASIH DALAM PROSES PERMOHONAN ! MOHON KONFIRMASI KE PELANGGAN PERIHAL TERSEBUT. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5123020100715",
                    "waktu_lapor": "01/02/2023 12:06:51",
                    "waktu_response": "01/02/2023 12:25:10",
                    "waktu_recovery": "01/02/2023 13:02:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1099,
                    "durasi_recovery_time": 2227,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IPUNG",
                    "alamat_pelapor": "DN ALKMAR, LOS NO 11 DS PURWOSARI KEC PURWOSARI KAB PASURUAN :: DI AREA PASAR PURWOSARI \\n",
                    "no_telp_pelapor": "082131675678",
                    "keterangan_pelapor": "PERMOHONAN PS DAYA :  5500 VA . TGL PELAKSANAAN : 01/02/2023 PUKUL : 12.00 WIB, DENGAN NOMER AGENDA  513589932301310223 DAN NO REGISTER  5135830015218 . BP SUDAH LUNAS TGL : 31/01/2023 NAMUN HINGGA SAAT INI BELUM REALISASI > UPDATE LAPORAN JAM  12.10 ,MOHON SEGERA DITINDAKLANJUTI (CC.51.RATIH). \\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKOREJO"
                },
                {
                    "no_laporan": "K5223020100817",
                    "waktu_lapor": "01/02/2023 12:07:11",
                    "waktu_response": "01/02/2023 12:10:56",
                    "waktu_recovery": "01/02/2023 12:31:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 1233,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAKIH",
                    "alamat_pelapor": "JL SWANTARA   NO.3  RT-9 / RW-5 KEL JATIASIH KEC JATIRAKSA KOTA BEKASI RUMAH WARNA ORANGE DPN RUMAH NO 120",
                    "no_telp_pelapor": "6281574666778",
                    "keterangan_pelapor": "PELANGGAN INFOKAN TGL 01/02/2023 ADA 2 PETUGAS DATANG BONGKAR RAMPUNG APP BAHWA ADA KESALAHAN P2TL AN PETUGAS ALI DAN FEBRIAN (DIBERIKAN KARTU BIRU). KEMUDIAN ADA 2 PETUGAS DATANG LAGI BAHWA PELANGGAN HARUS MEMBAYAR DENDA DENGAN PENAWARAN CALO NOMINAL DENDA LEBIH KECIL.\\n\\nPELANGGAN MEMINTA UNTUK DIKONFRIMASI KARENA MERASA TIDAK MELAKUKAN P2TL DAN KEBENARAN PETUGAS TERSEBUT. KONDISI PTL DISAMBUNG LANGSUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020100721",
                    "waktu_lapor": "01/02/2023 12:09:32",
                    "waktu_response": "01/02/2023 12:27:36",
                    "waktu_recovery": "01/02/2023 13:16:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1084,
                    "durasi_recovery_time": 2910,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA BAWONTONG",
                    "alamat_pelapor": "JL- KP MINANGA LINDONGAN 1 NO - RT -RW - DS MINANGA KEC TAGULANDANG UTARA KAB SIAU TAGULANDANG BIARO/DEPAN RUMAH DINAS DOKTER",
                    "no_telp_pelapor": "082347311056",
                    "keterangan_pelapor": "PELANGGAN ADA KETERAMBATAN PEMBAYARAN TAGIHAN BULAN 01/2023 SUDAH DIBAYAR TGL 31/01/2023 DAN TAGIHAN BULAN 02/2023 SUDAH DIBAYAR TGL 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAGULANDANG"
                },
                {
                    "no_laporan": "K1223020100162",
                    "waktu_lapor": "01/02/2023 12:11:29",
                    "waktu_response": "01/02/2023 12:12:38",
                    "waktu_recovery": "01/02/2023 13:47:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 5680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM ",
                    "alamat_pelapor": "JL ABDUL RAHMAN HAMID  NO - RT/RW - KEL SAIL KEC TENAYAN RAYA  PKU RIAU \\nACUAN DEKAT JEMBATAN ",
                    "no_telp_pelapor": "07617870947",
                    "keterangan_pelapor": "MOHON DITINDAK LANJUTI. PELANGGAN SEBELUMNYA MENGAJUKAN PS UNTUK PROYEK DAN PELANGGAN INGIN  MENCABUT  APP TSB DIKARENAKAN PROYEK SUDAH SELESAI, NAMUN APP MASIH TERPASANG DI PROYEK TSB. DENGAN NO REG  G22CE17851842 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020100728",
                    "waktu_lapor": "01/02/2023 12:12:27",
                    "waktu_response": "01/02/2023 12:30:50",
                    "waktu_recovery": "01/02/2023 12:51:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1103,
                    "durasi_recovery_time": 1231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "318865",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "JL KH SAMID NO.8 KP BUBULAK RT-4  RW-4 KEL BOJONG KULUR KEC GUNUNG PUTRI KAB BOGOR //BELAKANG TK NURUL AMIN RISKI ",
                    "no_telp_pelapor": "081398661836",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56801013667  TANGGAL 01/02/2023 PUKUL 11.00 KESULITAN PEMBELIAN TOKEN DI MBANGKING BCA, COUNTER DAN AGEN PULSA  DENGAN KETERANGAN TERBLOKIR  . SAAT INI SISA KWH = 416KWH. MOHON TINDAK LANJUT DAN KONFIRMASINYA. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100732",
                    "waktu_lapor": "01/02/2023 12:13:54",
                    "waktu_response": "01/02/2023 12:20:18",
                    "waktu_recovery": "01/02/2023 12:26:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 384,
                    "durasi_recovery_time": 376,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000803210597475",
                    "nama_pelapor": "IBU YULIA",
                    "alamat_pelapor": "KP PARUNG BINGUNG JL KEADILAN NO 24 RT 4  RW 9 KEL RANGKAPAN JAYA BARU KEC PANCORAN MAS KOTA DEPOK /DEKAT TOKO SEMBAKO AKIM ",
                    "no_telp_pelapor": "081319592098",
                    "keterangan_pelapor": "PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN 01/2023 BESERTA BK TELAH DILUNASI VIA BCA PTL MINTA DISAMBUNG KEMBALI  TERKAIT  :  K5123013100822 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5223020100828",
                    "waktu_lapor": "01/02/2023 12:15:06",
                    "waktu_response": "01/02/2023 12:50:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2122,
                    "durasi_recovery_time": 33934143,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESTY",
                    "alamat_pelapor": "JL BUKIT REMAJA PERUM BUKIT SARI BLOK- NO 3 RT - RW- KEL. NGESREP KEC. BANYUMANIK KOTA SEMARANG > DEKAT POM BENSIN GOMBEL MASUK KEKIRI",
                    "no_telp_pelapor": "0248662905",
                    "keterangan_pelapor": "MUTASI_K (G9923020188302:permintaan padam) - MOHON BANTUAN DAN LAYANAN\\nPELANGGAN BERKENAN UNTUK MELAKUKAN PENGAMANAN JARINGAN DIKARENAKAN AKAN DILAKUKAN RABAS RABAS DAN TERDAPAT TUMBUHAN RAMBAT YANG SUDAH TINGGI DAN MENGENAI KABEL JTR DAN SERING TERJADI KONSLETING SEHINGGA KABEL PUTUS, PELANGGAN BERKENAN DIHUBUNGI TERKAIT KESIAPAN TEKNISI. NO HP IBU DESTY : 081325471574",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5123020100736",
                    "waktu_lapor": "01/02/2023 12:15:22",
                    "waktu_response": "01/02/2023 12:15:33",
                    "waktu_recovery": "01/02/2023 13:07:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11,
                    "durasi_recovery_time": 3115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000096011094475",
                    "nama_pelapor": "IBU DEA",
                    "alamat_pelapor": "JL TENGSAW NO 15 RT 2 RW 5 KEL BABAKAN KEC CITEUREUP KAB BOGOR / DEPAN TOKO BAJU SERBA 35 ",
                    "no_telp_pelapor": "081213065658",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN NM 45072631760 MELALUI ALFAMART,INDOMARET,PPOB DENGAN KET KWH MELEBIHI BATAS PEMBELIAN,SISA TOKEN 36.71 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5123020100737",
                    "waktu_lapor": "01/02/2023 12:17:43",
                    "waktu_response": "01/02/2023 12:24:26",
                    "waktu_recovery": "01/02/2023 15:25:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 403,
                    "durasi_recovery_time": 10874,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2640066",
                    "nama_pelapor": "BP RENDI ",
                    "alamat_pelapor": "JL KH WAHID HASYIM NO 136 E  RT-001 / RW-01 KEL JOMBANG KEC JOMBANG KAB JOMBANG ( DKT KODIM) ",
                    "no_telp_pelapor": "082234652897",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGIHAN MELONJAK, CC EDUKASI UNTUK PEMAKAIAN SUDAH SESUAI DENGA ANGKA STAND YANG DI CATAT PETUGAS, NAMUN PELANGGAN MINTA AGAR ADA PETUGAS MELAKUKAN PENGECEKKAN. MOHON BANTUANNYA. ANGKA STAND 205122 TGL 01/02/2023 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5123020100738",
                    "waktu_lapor": "01/02/2023 12:17:52",
                    "waktu_response": "01/02/2023 12:35:03",
                    "waktu_recovery": "01/02/2023 13:37:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1031,
                    "durasi_recovery_time": 3750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGA",
                    "alamat_pelapor": "JL KAWI ATAS NO 36 A RT 7 RW 6 KEL GADING KASRI KEC KLOJEN KOTA MALANG DEPAN PECEL KAWI , TOKO J STORY MALANG ",
                    "no_telp_pelapor": "0341569713",
                    "keterangan_pelapor": "REKENING DIRASA  MELONJAK . 2 BULAN TERAKHIR . STAND AKHIR REKENING (FEBRUARI 2023 ) = (22.282), APP TGL (01/02/2023 ) = ( 22.484), PETUGAS CATER(TIDAK MENGETAHUI RUTIN ATAU TIDAK ), LOKASI PERSIL BERPENGHUNI JIKA PAGI HARI, LETAK APP METER MUDAH DIJANGKAU , TAGIHAN BELUM DILUNASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5223020100839",
                    "waktu_lapor": "01/02/2023 12:18:05",
                    "waktu_response": "01/02/2023 12:18:24",
                    "waktu_recovery": "01/02/2023 12:42:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 1426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bilas_aja/bu Diky armanda",
                    "alamat_pelapor": "PERUM VILLA PERMATA BLOK B2 NO 3A PANGKAS RAMBUT, RT/RW 01/16, SINDAR SARI, PASAR KEMIS, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "0895368026540 ",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK FEB/2023 = ST AW 5, ST AK 529. STAND APP 1/2/23 = 661. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR, MUDAH DI JANGKAU KARNA ADA TERUS ORANG RUMAH, RUTIN ). PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT\\nMOHON PELANGGAN DIKONFIRMASI\\n",
                    "media": "Instagram",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K3223020100200",
                    "waktu_lapor": "01/02/2023 12:18:15",
                    "waktu_response": "01/02/2023 12:20:33",
                    "waktu_recovery": "01/02/2023 14:10:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 6573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAY",
                    "alamat_pelapor": "JL TENJO  NO 9 KP SUKA JATAKE RT-6 / RW 4 DS TENJO KEC TENJO KAB BOGOR . DEKAT SDN TENJO 5",
                    "no_telp_pelapor": "6285718773780",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), NO METER : 14205083109, SISA 506 KWH, NO TOKEN : 24581265607178834152",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5223020100842",
                    "waktu_lapor": "01/02/2023 12:18:54",
                    "waktu_response": "01/02/2023 12:29:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 627,
                    "durasi_recovery_time": 33935410,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000041990",
                    "nama_pelapor": "addinullah.anshori@gmail.com/ BAPAK ADDINULLAH",
                    "alamat_pelapor": "KOMPLEK CIBUBUR COUNTRY CLUSTER BLUE RIVER 3 NO. 25 CIKEAS UDIK-GUNUNG PUTRI-BOGOR",
                    "no_telp_pelapor": "081281735730",
                    "keterangan_pelapor": "TERKAIT K5223011101328 MOHON PERIKSA APP PRABAYAR DISPLAY TERTERA TERPAKAI & KWH TIDAK BERTAMBAH. PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 02/01/2022 SEBESAR RP. 200.000. DENGAN NOMOR TOKEN 3654 8372 1546 2819 8189 DAN SISA KWH 140. SESUAI INFORMASI PELANGGAN BELUM ADA TINDAK LANJUT",
                    "media": "Email",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100741",
                    "waktu_lapor": "01/02/2023 12:19:06",
                    "waktu_response": "01/02/2023 13:16:51",
                    "waktu_recovery": "01/02/2023 16:48:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3465,
                    "durasi_recovery_time": 12710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROHLI",
                    "alamat_pelapor": "DN CISUMUR NANGERANG, BANTARWARU, TANJUNG, SURIAN, KAB. SUMEDANG, JAWA BARAT. DEKAT  PT SAKO GLOBAL ENGERING  ",
                    "no_telp_pelapor": "081399152409",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB I2/197000 VA    NOMER AGENDA535110512211308758 NO REGISTER 5351111130136 BP LUNAS PADA TGL (12/12/2022 ),  NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMEDANG KOTA"
                },
                {
                    "no_laporan": "K1223020100171",
                    "waktu_lapor": "01/02/2023 12:20:14",
                    "waktu_response": "01/02/2023 14:30:05",
                    "waktu_recovery": "01/02/2023 15:57:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7791,
                    "durasi_recovery_time": 5237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PETRIK",
                    "alamat_pelapor": "PERUM VISTA MULTI WAREHOSE BLOK A NO 14 JL INDUSTRI  KEL TANJUNG MORAWA B KEC  TANJUNG MORAWA KAB DELI SERDANG SUMUT",
                    "no_telp_pelapor": "06179740011",
                    "keterangan_pelapor": "MENGAJUKAN BERLANGGANAN INVOICE DAN AGAR DIKIRIM KE ALAMAT EMAIL patrickchenn97@gmail.com KARENA PLN MOBILE BELUM VERIFIKASI AKUN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5123020100743",
                    "waktu_lapor": "01/02/2023 12:20:16",
                    "waktu_response": "01/02/2023 12:22:18",
                    "waktu_recovery": "01/02/2023 12:53:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 122,
                    "durasi_recovery_time": 1852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PONIRIN ",
                    "alamat_pelapor": "JL- NO- DN SUMBERSIH DS KEDUNGSALAM RT 56 RW 12 KEC DONOMULYO KAB MALANG/ ARAH PANTAI NGLIYEP KE TIMUR ",
                    "no_telp_pelapor": "085850484023",
                    "keterangan_pelapor": "TANGGAL 27/01/2023 PENGGANTIAN APP DENGAN SISA TOKEN= 19 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 50002329725 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K1223020100174",
                    "waktu_lapor": "01/02/2023 12:20:45",
                    "waktu_response": "01/02/2023 12:57:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2184,
                    "durasi_recovery_time": 33933742,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKI",
                    "alamat_pelapor": "JL SUTOMO NO 107 RT/RW - KEL PUSAT PASAR KEC MEDAN KOTA , KOTA MEDAN \\nACUAN DEPAN JL ANDALAS / RUMAH DI SUDUT ",
                    "no_telp_pelapor": "081265006688",
                    "keterangan_pelapor": "MUTASI_K (G9923020188298:Jaringan SR) - MOHON BANTUAN LAYANAN GESER/PINDAH SR  DIKARENAKAN (KABEL TSB MENEMPEL DI DINDING RUMAH PELANGGAN). DENGAN DATA PEMILIK PERSIL : NAMA : DICKY WIJAYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5123020100745",
                    "waktu_lapor": "01/02/2023 12:21:41",
                    "waktu_response": "01/02/2023 12:36:37",
                    "waktu_recovery": "01/02/2023 12:45:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 896,
                    "durasi_recovery_time": 527,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP   KEN  ",
                    "alamat_pelapor": "JL JALUR 40 DESA NITNEO NO 8-9 RT.1 RW.1  KEL  BOLO, NITNEO, KEC KUPANG BARAT, KAB. KUPANG, NUSA TENGGARA TIMUR  / DEKAT  PABRIK  BUSA OLIMPIK  DAN DEKAT PATUNG GARUDA  ",
                    "no_telp_pelapor": "082254303175",
                    "keterangan_pelapor": "\\\" PELANGGAN PENDAFTARAN PD  R3T 11000- R3T 16500 NOMER AGENDA  431009922212293624  NO REGISTER : 4310015096237 BP LUNAS PADA TGL (  10/01/2023 ), NAMUN HINGGA SAAT INI BELUM REALISASI\\\"-",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5123020100747",
                    "waktu_lapor": "01/02/2023 12:21:53",
                    "waktu_response": "01/02/2023 12:27:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 33935497,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILDAN ",
                    "alamat_pelapor": "LOKASI PERGUDANGAN JL RY WONOAYU BLOK D NO 33 JIMBARAN No. 0  RT 0 RW 0, KEL WONOAYU, KEC WONOAYU, KAB. SIDOARJO, JAWA TIMUR , DEKAT PT SIERAP ",
                    "no_telp_pelapor": "081230398118",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD B1T 5500 - B2 6600 NO REGISTER : 5118155058195 DAN NO AGENDA 511810522301263705 BP LUNAS PADA TGL 26/01/2023  NAMUN HINGGA SAAT INI BELUM REALISASI , PELANGGAN INFO TGL 28/01/2023 PETUGAS DATANG AKAN MEREALISASI NAMUN PELANGGAN BELUM MEMASANG PANEL PEMBAGI  YANG DIDALAM ,  SAAT INI PANEL PEMBAGI  SUDAH TERPASANG MOHON SEGERA DI REALISASI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5123020100751",
                    "waktu_lapor": "01/02/2023 12:26:21",
                    "waktu_response": "01/02/2023 12:27:09",
                    "waktu_recovery": "01/02/2023 13:46:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 4780,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009436462",
                    "nama_pelapor": "BP SOFYAN HIDAYAT",
                    "alamat_pelapor": "JL BERUANG RAYA D1 NO 31 RT 9 RW 7 KEL CIKARANG PUSAT KEC JAYA MUKTI KOTA CIKARANG LOKASI DEKAT SMA N 1 CIKARANG PUSAT",
                    "no_telp_pelapor": "08118468348",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI 2023) = (26.461), APP TGL. (30/01/2023 ) = (26.161). DAN HARI INI ANGKA STAN METER TGL 01/02/2023 = 26.168 \\nPETUGAS CATER (RUTIN DATANG)  REKENING (BELUM) , LETAK APP METER MUDAH DIJANGKAU, LOKASI BERPENGHUNI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5123020100752",
                    "waktu_lapor": "01/02/2023 12:26:45",
                    "waktu_response": "01/02/2023 13:17:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3046,
                    "durasi_recovery_time": 33932520,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "86058897843",
                    "nama_pelapor": "IBU WULAN ",
                    "alamat_pelapor": "PR INDRAPRASTA VIEW DS PETAK BLOK  C4  NO.3 JL - RT.- RW.- KEC PACET KAB MOJOKERTO //DEKAT SDN PETAK ",
                    "no_telp_pelapor": "085607803395",
                    "keterangan_pelapor": "MUTASI_K (G9923020188318:Penanganan Yantek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA, SISA KWH 457. PELANGGAN TIDAK MENGETAHUI  DILOKASI SUDAH  ADA PEMBAHARUAN KWH METER OLEH PETUGAS/BELUM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PACET"
                },
                {
                    "no_laporan": "K5223020100865",
                    "waktu_lapor": "01/02/2023 12:31:13",
                    "waktu_response": "01/02/2023 12:33:27",
                    "waktu_recovery": "01/02/2023 13:15:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 2539,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ASNAH",
                    "alamat_pelapor": "JL RAYA MAU KP SEPATAN NO 38 RT-4 / RW-4 KEL SEPATAN KEC SEPATAN KAB TANGERANG // DEPAN INDOMART SAMPING PR GOLDEN CITY ",
                    "no_telp_pelapor": "087878594220",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN TOKEN. SISA 190 KWH PTL MENYALA. NO TOKEN : 47732067614613252554 VKRN 43 PELANGGAN MENGHUBUNGI KEMBALI (CC.14.EMI) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020100869",
                    "waktu_lapor": "01/02/2023 12:34:39",
                    "waktu_response": "01/02/2023 13:56:58",
                    "waktu_recovery": "01/02/2023 14:00:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4939,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIMANJORANG / DsimanjorangS ",
                    "alamat_pelapor": "JL KINEPPEN, KINEPPEN, MUNTE, KAB. KARO, SUMATERA UTARA\\n",
                    "no_telp_pelapor": "081376676278",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5423013101001, K5423013106447 BELUM ADA PENANGANAN DAN PETUGA TIDAK MENGHUBUNGI. TGL 09/01/2023 PROSES PB (B1T/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 1290212008724. TGL 13/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEREMAJAAN PDL DAN SESUAI INFORMASI PELANGGAN YBS TELAH DIHUBUNGI PETUGAS NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. BERDASARKAN INFO PELANGGAN PERIHAL P2TL TIDAK TERDAPAT BUKTI DAN PELANGGAN MERASA KEBERATAN. ",
                    "media": "Twitter",
                    "nama_ulp": "ULP TIGA BINANGA"
                },
                {
                    "no_laporan": "K5123020100770",
                    "waktu_lapor": "01/02/2023 12:36:39",
                    "waktu_response": "01/02/2023 14:22:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6375,
                    "durasi_recovery_time": 33928597,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000030962",
                    "nama_pelapor": "BP PAIDIN  ",
                    "alamat_pelapor": "DN KARANGSONO          RT- 15 / RW- 7 DS GUDIAN  JL -  NO - KEC KAMPAK  KAB TRENGGALEK  .  ACUAN UTARA PONDOK  ",
                    "no_telp_pelapor": "085231207133",
                    "keterangan_pelapor": "MUTASI_K (G9923020188417:cek lokasi) - MOHON BANTUAN TINDAK LANJUT, PIRINGAN APP TIDAK BERFUNGSI SEJAK 1 BULAN  YANG LALU  \\nSTAND METER  TGL  01/02/2023= TIDAK MENGETAHUI , PTL MENYALA  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K1223020100179",
                    "waktu_lapor": "01/02/2023 12:36:59",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 13:36:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675255019,
                    "durasi_recovery_time": 1675258607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DARMAWAN ",
                    "alamat_pelapor": "PR KOTA BARU JL DIAMOND. BLOK B NO.20 KEC - KEL RENGAS PULAU KEC MEDAN MARELAN KOTA MEDAN ",
                    "no_telp_pelapor": "082168465558",
                    "keterangan_pelapor": "TGL 31/01/22 TUNGGAKAN REK JANUARI 23  BERIKUT BK TELAH DILUNASI   PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K1423020100295",
                    "waktu_lapor": "01/02/2023 12:41:32",
                    "waktu_response": "01/02/2023 13:09:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1694,
                    "durasi_recovery_time": 33932985,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDA ",
                    "alamat_pelapor": "DN SLAKALAS JL - NO - RT - RW - KEL SEPAKEK KEC PRINGGARATA KAB LOMBOK TENGAH - LOKASI PINGGIR JL RAYA",
                    "no_telp_pelapor": "087702006256",
                    "keterangan_pelapor": "MUTASI_K (G9923020188310:kct) - TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN-43 DENGAN NO METER 45053506361 SISA KWH 5973/ NO TOKEN: 34301332547171995793",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K1223020100181",
                    "waktu_lapor": "01/02/2023 12:43:14",
                    "waktu_response": "01/02/2023 13:37:58",
                    "waktu_recovery": "01/02/2023 13:48:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3284,
                    "durasi_recovery_time": 659,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEVIN ",
                    "alamat_pelapor": "JL MAWAR GG GENTENG NO 1-A RT - RW - KEL SARI REJO KEC MEDAN POLONIA KOTA MEDAN ",
                    "no_telp_pelapor": "085760900601",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA. REK JANUARI 2023  ST. AW =50442 , ST. AK = 50702. REK FABRUARI 2023  ST. AW =50702  , ST. AK = 50702. APP TGL 01/02/2023 =50775 .  RUMAH  DIHUNI. PETUGAS CATAT METER SERING DATANG. APP MUDAH DIJANGKAU. RUMAH BERPAGAR. PADA ACMT 50694. PADA SISTEM 50702 PELANGGAN KHAWTIR TERJADI LONJAKAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5123020100784",
                    "waktu_lapor": "01/02/2023 12:43:49",
                    "waktu_response": "01/02/2023 12:45:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 33934447,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL PLOSO TIMUR 3B NO 5 RT - RW - KEL PLOSO KEC - KOTA SURABAYA // DEKAT KANTOR PLN PLOSO TIMUR 3 ",
                    "no_telp_pelapor": "085100506980",
                    "keterangan_pelapor": "MUTASI_K (G9923020188291:kaypad rusak) - ANGKA KEYPAD (ANGKA 5) PADA APP PRABAYAR TIDAK BERFUNGSI \\nSEJAK TANGGAL 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5123020100785",
                    "waktu_lapor": "01/02/2023 12:44:17",
                    "waktu_response": "01/02/2023 14:10:24",
                    "waktu_recovery": "01/02/2023 14:18:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5167,
                    "durasi_recovery_time": 492,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100146529",
                    "nama_pelapor": "BP FERY",
                    "alamat_pelapor": "JL MARGO MULYO PERMAI BLOK AH NO.18 RT0 RW0 KEL- KEC- KOTA SURABAYA / LOKASI PERGUDANGAN DI MARGOMULYO PERMAI  ",
                    "no_telp_pelapor": "082240674622",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI MCB METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 03/01/2023 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (TIDAK HUNI) LAPORAN TERKAIT K5123011300923. PELANGGAN MEMINTA DI KONFIRMASI HARI INI TEKAIT KAPAN APP METER DI PASANG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5223020100901",
                    "waktu_lapor": "01/02/2023 12:49:08",
                    "waktu_response": "01/02/2023 12:54:45",
                    "waktu_recovery": "01/02/2023 14:53:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 7124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARI AGUS",
                    "alamat_pelapor": "JL SEWON RT. 06 KEL TIMBULHARJO KEC SEWON KAB BANTUL // DKT PABRIK JAMU SAPTA SARI ",
                    "no_telp_pelapor": "02744351751",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1MT/900  NO REGISTER 5210312116950 BP LUNAS PADA TANGGAL 25/1/2023 PELANGGAN SUDAHMEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5123020100798",
                    "waktu_lapor": "01/02/2023 12:53:19",
                    "waktu_response": "01/02/2023 13:23:50",
                    "waktu_recovery": "01/02/2023 13:45:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1831,
                    "durasi_recovery_time": 1302,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "85031373",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL POGOT 2 LEBAR  NO 23  RT 4 RW 5 KEL TANAH KALI KEDINDING KEC KENJERAN SURABAYA SEBRANG JL TANAH MERAH ",
                    "no_telp_pelapor": "0318688511",
                    "keterangan_pelapor": "TGL 13/01/2023  PENGGANTIAN APP DENGAN SISA TOKEN= 70.98 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  86226125747 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5123020100803",
                    "waktu_lapor": "01/02/2023 12:56:22",
                    "waktu_response": "01/02/2023 13:54:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3486,
                    "durasi_recovery_time": 33930303,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPRIYONO / BU RETNO",
                    "alamat_pelapor": "JL FLAMBOYAN GG FLAMBOYAN NO.0 RT 1 RW 2 KEL WIROGUNAN KEC PURWOREJO  KOTA PASURUAN./ DEKAT SUNGAI DAN KANDANG SAPI  ",
                    "no_telp_pelapor": "08563654500",
                    "keterangan_pelapor": "MUTASI_K (G9923020188389:penormalan kebakaran) -  PTL DIPADAMKAN KARENA KEBAKARAN, SAAT INI SUDAH ADA SURAT KETERANGAN KEPOLISIAN, MOHON PTL DINORMALKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5123020100804",
                    "waktu_lapor": "01/02/2023 12:56:41",
                    "waktu_response": "01/02/2023 13:24:24",
                    "waktu_recovery": "01/02/2023 13:45:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1663,
                    "durasi_recovery_time": 1273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL POGOT 2 LEBAR  NO 23  RT 4 RW 5 KEL TANAH KALI KEDINDING KEC KENJERAN SURABAYA SEBRANG JL TANAH MERAH ",
                    "no_telp_pelapor": "0318688511",
                    "keterangan_pelapor": "TGL 13/01/2023 MINGGU PENGGANTIAN APP DENGAN SISA TOKEN= 20.13 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  86226126257",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5223020100920",
                    "waktu_lapor": "01/02/2023 12:56:41",
                    "waktu_response": "01/02/2023 13:21:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1460,
                    "durasi_recovery_time": 33932310,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SONYA",
                    "alamat_pelapor": "JL. DUREN. KOMPLEK VILLA INDAH ABADI BLON E NO 4.\\nKEL.  TANJUNG ANOM.  KEC. PANCUR BATU. KAB DELI SERDANG, SUMUT.\\n\\n",
                    "no_telp_pelapor": "085296669773",
                    "keterangan_pelapor": "MUTASI_K (G9923020188321:mohon bantuannya ) - MOHON UNTUK DITINDAKLANJUTI. TGL 19/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN  APP TERTERA PERIKSA TERKAIT NO. LAPOR G1223011900090. SESUAI INFO PELANGGAN MASIH TERDAPAT PEMBELIAN TGL.19/01/2023 SEBESAR RP. 200.000,- DENGAN NO TOKEN 09396997665549281045 YANG BELUM DIINPUT PADA APP LAMA (60013136019). MOHON DAPAT DIKONVERSI KE APP BARU (14459523834)",
                    "media": "Email",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5223020100927",
                    "waktu_lapor": "01/02/2023 12:58:29",
                    "waktu_response": "01/02/2023 13:01:28",
                    "waktu_recovery": "01/02/2023 14:36:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 5700,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SHINTYAWATY",
                    "alamat_pelapor": "JL ADHI KARYA NO 23 RT 7/5 KEDOYA SELATAN KEBON JERUK JAKARTA BARAT",
                    "no_telp_pelapor": "088296277136",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN. TGL 01/02/2023 DATANG PETUGAS TUSBUNG YG MENYARANKAN PELANGGAN UNTUK MELAKUKAN PEMBAYARAN TAGIHAN BULAN JANUARI 2023, PELANGGAN BERKENAN MELAKUKAN PELUNASAN NAMUN TDK DPT DATANG KE KANTOR KARENA SEDANG BEKERJA, MOHON PELANGGAN DIKONFIRMASI UNTUK MELAKUKAN PEMBAYARAN TANPA HARUS KE UNIT.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K2323020100139",
                    "waktu_lapor": "01/02/2023 12:59:51",
                    "waktu_response": "01/02/2023 13:15:49",
                    "waktu_recovery": "01/02/2023 14:48:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 958,
                    "durasi_recovery_time": 5546,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASPIAN",
                    "alamat_pelapor": "PR TAMAN SARI BKT MUTIARA BLOK BR-1 NO 4 RT 14 KEL GN SMD BARU KEC BPN UTR KT BPN KALTIM",
                    "no_telp_pelapor": "811542727",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN DAYA2200VA  , PEMOHON MEMILIKI MOBIL LISTRIK. NIK KTP 6471032803730001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5223020100932",
                    "waktu_lapor": "01/02/2023 13:02:15",
                    "waktu_response": "01/02/2023 13:18:42",
                    "waktu_recovery": "01/02/2023 13:58:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 987,
                    "durasi_recovery_time": 2405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3522552",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL LUMBUNGSARI III NO 22 RT 5 RW 2 KEL KALICARI KEC PEDURUNGAN KOTA SEMARANG ",
                    "no_telp_pelapor": "081225502065",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK (JANUARI , 2023) = 29257, STAND APP (01/02/2023) = 28789, DATA PENDUKUNG (RUMAH TIDAK DIHUNI DAN PAGAR TERKUNCI). INFO  PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K3223020100222",
                    "waktu_lapor": "01/02/2023 13:02:57",
                    "waktu_response": "01/02/2023 13:49:35",
                    "waktu_recovery": "01/02/2023 14:35:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2798,
                    "durasi_recovery_time": 2781,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARMAN DAMIN",
                    "alamat_pelapor": "JL POROS DESA PORARA DN 3 DS. PORARA NO.0 RT/RW 0 KEC MOROSI KAB KONAWE. ACUAN : LR DEPAN RUMAH MAKAN SURYA",
                    "no_telp_pelapor": "82217666985",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH. KTP : 7409101007940001. PEMOHON SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K1423020100314",
                    "waktu_lapor": "01/02/2023 13:03:14",
                    "waktu_response": "01/02/2023 13:17:12",
                    "waktu_recovery": "01/02/2023 19:58:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 838,
                    "durasi_recovery_time": 24054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUNANDAR",
                    "alamat_pelapor": "PR GRIYA DAMAI LESTARI BLK S NO 37 JL-  KEL SUKARAME KEC SUKARAME KOTA BANDAR LAMPUNG, LAMPUNG / DEKAT MUSHOLAH ",
                    "no_telp_pelapor": "085279750132",
                    "keterangan_pelapor": "TGL 22/12/22 PEMBAYARAN PROSES PB (R1MT/ 900 VA) DENGAN NO AGENDA 171209912212211413 DAN NO REG 1712012126619. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT NO.LAPOR K5423013104610",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5123020100817",
                    "waktu_lapor": "01/02/2023 13:05:37",
                    "waktu_response": "01/02/2023 13:13:06",
                    "waktu_recovery": "01/02/2023 13:32:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 449,
                    "durasi_recovery_time": 1145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YONA ",
                    "alamat_pelapor": "PR DELTAMAS ZONA AMERIKA CALGARY BLOK F NO 30  KEL SUKAMAHI KEC CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT ::",
                    "no_telp_pelapor": "085221224636",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB NON PAKET SLO TARIF R1T /2200 VA NO REGISTER 5370312071232. REALISASI PASANG APP METER ± DES 2022, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN SLO SUDAH DISAMPAIKAN KE UPJ, TEKNISI PELANGGAN INFOKAN PERLU DILAKUKAN AKTIVASI DAHULU AGAR PTL DAPAT DINYALAKAN, KARENA KABEL SAMBUNGAN DARI PIHAK DEVELOPER SUDAH TERSAMBUNG, MOHON SECEPATNYA DISAMBUNG. TERKAIT NO LAPOR K5123012800378. STATUS DI PLN MOBILE SELESAI NAMUN BELUM ADA TINDAKLANJUT DI LOKASI .\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5123020100819",
                    "waktu_lapor": "01/02/2023 13:05:45",
                    "waktu_response": "01/02/2023 13:38:38",
                    "waktu_recovery": "01/02/2023 13:44:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1973,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CANDRA",
                    "alamat_pelapor": "JL SETIA BUDI NO -RT - RW -  LIK 2  DS KAMPUNG JAWA KEC TONDANO UTARA KEC MINAHASA /DEKAT MASJID ALFALAH KYI MOJO ",
                    "no_telp_pelapor": "082211915641",
                    "keterangan_pelapor": "TANGGAL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN DESEMBER 2023 BESERTA BK TELAH DILUNASI VIA BRILINK PTL MINTA DISAMBUNG KEMBALI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TONDANO"
                },
                {
                    "no_laporan": "K5123020100820",
                    "waktu_lapor": "01/02/2023 13:06:14",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675256774,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRUL",
                    "alamat_pelapor": "JL AW DRAKEL NO.254 RT-1 / RW-1 DS MANGON  KEC SANANA KAB KEP SULA./ DEPAN TOKO BAHAN BANGUNAN SEJAHTERA ",
                    "no_telp_pelapor": "082191755196",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 200 KWH PEMBELIAN TGL 01/02/2023 NO TOKEN : 13416100968819467527 DAN 41302139887880990075",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANANA"
                },
                {
                    "no_laporan": "K1423020100317",
                    "waktu_lapor": "01/02/2023 13:06:15",
                    "waktu_response": "01/02/2023 13:55:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2974,
                    "durasi_recovery_time": 33930222,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "56213957055",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": "DS.MERAK BATIN BLOK.C NO.10 KAB.LAMPUNG SELATAN DIBELAKANG CHANDRA ",
                    "no_telp_pelapor": "081379999991",
                    "keterangan_pelapor": "MUTASI_K (G9923020188371:tidak bisa input token) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 , DENGAN NO METER = 56213957055  . SISA KWH = 308 KWH. NO TOKEN : 5350-1352-9712-3967-5047.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NATAR"
                },
                {
                    "no_laporan": "K5123020100825",
                    "waktu_lapor": "01/02/2023 13:07:39",
                    "waktu_response": "01/02/2023 13:09:34",
                    "waktu_recovery": "01/02/2023 14:20:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 4261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIONO",
                    "alamat_pelapor": "JL CENDRAWASIH NO.- RT-13 RW-6 DS WONOSARI KEC WONOSARI KAB MALANG ",
                    "no_telp_pelapor": "081252501561",
                    "keterangan_pelapor": "(IBU LUPA SOFIA) (JL CENDRAWASIH NO.- RT-13 RW-6 DS WONOSARI KEC WONOSARI KAB MALANG ) DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK (1 BULAN) YANG LALU DENGAN CARA (MEMBUKA SEGEL APP METER), DAN DIDISTRIBUSIKAN UNTUK (DIGUNAKAN SOUND SYSTEM). MOHON IDENTITAS PELAPOR DIRAHASIAKAN SESUAI DENGAN UU PERLINDUNGAN SAKSI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020100828",
                    "waktu_lapor": "01/02/2023 13:08:09",
                    "waktu_response": "01/02/2023 13:19:22",
                    "waktu_recovery": "01/02/2023 14:07:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 673,
                    "durasi_recovery_time": 2912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE ",
                    "alamat_pelapor": "JL NANAS GG 7 NO N648 RT - RW - KEL TAMBAKSARI KEC TAMBAKREJO KAB SIDOARJO \\n",
                    "no_telp_pelapor": "03199542610",
                    "keterangan_pelapor": "PELANGGAN KEHILANGAN / LUPA DENGAN NO ID PEL A/N : TIDAK TAHU , DAYA : 2200, TARIF: R1 , ALAMAT IDPEL : JL NANAS GG 7 NO N648 RT - RW - KEL TAMBAKSARI KEC TAMBAKREJO KAB SIDOARJO \\n.MOHON BANTUAN INFORMASI NO ID PEL KE PELANGGAN BESERTA TUNGGAKAN REKENING KARENA PELANGGAN INGIN DIPASANG KEMBALI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020100831",
                    "waktu_lapor": "01/02/2023 13:11:08",
                    "waktu_response": "01/02/2023 13:11:40",
                    "waktu_recovery": "01/02/2023 14:28:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 4608,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32110902817",
                    "nama_pelapor": "BP YUDHA",
                    "alamat_pelapor": "PR. WISMA SARINADI JL TENIS MEJA BLOK A NO.25KEL. MAGERSAR RT.28 RW6. KEC SIDOARJO KAB SIDOARJO ",
                    "no_telp_pelapor": "08113117778",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PENAMBAHAN KABEL SR DIKARENAKAN RENOVASI BANGUNAN DENGAN NO KTP PELANGGAN 3515084312720005 . MOHON KONFIRMASI DAN TINDAK LANJUT KEPELANGGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100948",
                    "waktu_lapor": "01/02/2023 13:11:22",
                    "waktu_response": "01/02/2023 13:58:05",
                    "waktu_recovery": "01/02/2023 14:50:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2803,
                    "durasi_recovery_time": 3133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "927518",
                    "nama_pelapor": "IBU SINU",
                    "alamat_pelapor": "JL JANTI GG KRUING NO 25 RT-11  RW-5 KEL DEPOK KEC CONDONGCATUR KAB SLEMAN // DEKAT AAU / TNI AU ",
                    "no_telp_pelapor": "0274627259",
                    "keterangan_pelapor": "TANGGAL  30/01/2023 BERIKUT BK TELAH DILUNASI VIA SHOPEE (BANK SYARIAH BUKOPIN) SAAT INI DILOKASI MASIH ADA SEGEL NAMUN PTL SUDAH DINYALAKAN OLEH PELANGGAN . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5123020100835",
                    "waktu_lapor": "01/02/2023 13:13:07",
                    "waktu_response": "01/02/2023 14:56:42",
                    "waktu_recovery": "01/02/2023 15:06:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6215,
                    "durasi_recovery_time": 578,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ATIN ",
                    "alamat_pelapor": "JL CIKAMPEK PURWAKARTA RT-1 RW-1 KP CILASARI DS CIBENING KEC BUNGUR SARI KAB PURWAKARTA :: DEPAN PABRIK SEPATU BATA . MASUK GANG SAMPING LASATU ",
                    "no_telp_pelapor": "0264212085",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN KELISTRIKAN DI LOKASI. PELANGGAN MERAGUKAN KONDISI BEROPERASINYA APP METER SEJAK KEMARIN TGL 31/01/2023 SORE , DIMANA INDIKATOR MERAH PADAM DAN PULSA TIDAK BERKURANG MESKIPUN ADA PENGGUNAAN, SISA PULSA SAAT INI 42 KWH ( R1T / 1300 VA ) \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5223020100953",
                    "waktu_lapor": "01/02/2023 13:13:34",
                    "waktu_response": "01/02/2023 13:14:23",
                    "waktu_recovery": "01/02/2023 13:43:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 1771,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DYAH",
                    "alamat_pelapor": "EMERALD TERRACE BINTARO. BLOK F03. KELURAHAN PARIGI, KECAMATAN PONDOK AREN. TANGERANG SELATAN",
                    "no_telp_pelapor": "087887623900",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 4841 8118 6402 0307 5714, 7298 5431 0990 7148 9463, SISA 7753 KWH (R2T / 3500) // ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K2323020100143",
                    "waktu_lapor": "01/02/2023 13:14:13",
                    "waktu_response": "01/02/2023 13:29:06",
                    "waktu_recovery": "01/02/2023 15:20:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 6694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GILANG ",
                    "alamat_pelapor": "JL GG BERINGIN 1 KP KELAPA INDAH  NO 128 RT-4 / RW-4 KEL KLAPA INDAH KEC TANGERANG  KOTA TANGERANG    ( BLKG MASJID AL HIDAYAH )  ",
                    "no_telp_pelapor": "083878784212",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN. DISPLAY KWH TERTERA GAGAL ( UPDATE VKRN 43 ) PTL MENYALA SISA KWH 22.93  NO METER   45005374066  DAYA  R1MT / 900 \\n  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K1423020100324",
                    "waktu_lapor": "01/02/2023 13:14:05",
                    "waktu_response": "01/02/2023 14:53:46",
                    "waktu_recovery": "01/02/2023 16:00:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5981,
                    "durasi_recovery_time": 3990,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BACHTIAR",
                    "alamat_pelapor": "JL. LEBAK SARI PERUM GRIYA LEBAK SARI BLOK B3 NO. 9 KEL. TALANG JAMBE KEC. SUKARAME KOTA PALEMBANG PROVINSI SUMSEL",
                    "no_telp_pelapor": "081228318989",
                    "keterangan_pelapor": "INFO LAYANAN PROSES PS (L/5500 VA) DENGAN NO AGENDA 141200132302010002 DAN KODE PEMBAYARAN 1412030006305 UNTUK 1 HARI TGL 05 FEBRUARI 2023, JAM PELAKSANAAN PUKUL 07:00 WIB. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5223020100954",
                    "waktu_lapor": "01/02/2023 13:15:03",
                    "waktu_response": "01/02/2023 14:04:49",
                    "waktu_recovery": "01/02/2023 14:56:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2986,
                    "durasi_recovery_time": 3107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NINA",
                    "alamat_pelapor": "JL. BRAWIJAYA RINGROAD BARAT TAMAN TIRTO NO.- KEL.TAMANTIRTO KEC.KASIHAN KAB.BANTUL RT.- RW.- >> DEKAT RUKO ",
                    "no_telp_pelapor": "02744286285",
                    "keterangan_pelapor": "TOKEN GAGAL BIASA, PTL MENYALA, SISA KWH 297,ID PELANGGAN 521041357586 , KODE TOKEN 29542618193717855435 MOHON DITINDAKLANJUTI PELANGGAN TELAH MENGHUBUNGI KEMBALI, DAN MENGHENDAKI AGAR SEGERA DITINDAKLANJUTI DIKARENAKAN DIGUNAKAN UNTUK KEGIATAN KANTOR \\nCC.52.IKA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5123020100839",
                    "waktu_lapor": "01/02/2023 13:15:34",
                    "waktu_response": "01/02/2023 13:24:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 546,
                    "durasi_recovery_time": 33932091,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIWIK",
                    "alamat_pelapor": "JL ALPUKAT NO. 26 DN DRESEL RT-1 RW-10 DS ORO ORO OMBO KEC BATU KOTA BATU / DEKAT TPQ ",
                    "no_telp_pelapor": "0341593388",
                    "keterangan_pelapor": "MUTASI_K (G9923020188331:Mohon dicek APP error sejak tambah daya) - MOHON TINDAK LANJUT TERKAIT APP KETERANGAN  ERROR  / SEJAK PROSES TAMBAH DAYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5123020100842",
                    "waktu_lapor": "01/02/2023 13:17:19",
                    "waktu_response": "01/02/2023 13:21:28",
                    "waktu_recovery": "01/02/2023 14:28:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 3996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU KIKI",
                    "alamat_pelapor": "JL DIPONEGORO NO. 137A RT 0 RW 0 KEL LEMAH PUTRO KEC SIDOARJO KAB SIDOARJO./ BELAKANG LARITA BAKERY ",
                    "no_telp_pelapor": "0318921886",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 1200 KWH PEMBELIAN TGL 01/02/2023 NO TOKEN : 57022105763392510271 DAN 24061382268940457923",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100962",
                    "waktu_lapor": "01/02/2023 13:20:36",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675257636,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "01104447048",
                    "nama_pelapor": "IBU GHINA",
                    "alamat_pelapor": "JALAN PETA GG SINDANG ASIH 8 RT 10 RW 05 NO 202 KELURAHAN SUKA ASIH KECAMATAN BOJONGLOA KALER  DEKAT MESJID AT TAUBAH FOTOCOPY GNG",
                    "no_telp_pelapor": "081395699570",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.  SISA KWH 19.67 PTL TIDAK PADAM, DENGAN NOMOR TOKEN 0332 3956 1194 6509 3557",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDUNG BARAT"
                },
                {
                    "no_laporan": "K2323020100144",
                    "waktu_lapor": "01/02/2023 13:21:27",
                    "waktu_response": "01/02/2023 14:49:03",
                    "waktu_recovery": "01/02/2023 14:55:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5256,
                    "durasi_recovery_time": 361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMARYONO",
                    "alamat_pelapor": "JL - Kpr.PERUMAHAN POLDA BLOK C NO  7  KEL GRAHA INDAH KEC BALIKPAPAN UTARA KOTA BALIKPAPAN  ",
                    "no_telp_pelapor": "05427210500",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER/PINDAH APP MELALUI PLN 123 DIKARENAKAN (RENOVASI BANGUNAN ) DENGAN NO KTP 6471051209550003  PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN OLEH  PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K3223020100236",
                    "waktu_lapor": "01/02/2023 13:24:59",
                    "waktu_response": "01/02/2023 13:47:13",
                    "waktu_recovery": "01/02/2023 14:47:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1334,
                    "durasi_recovery_time": 3637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MERI",
                    "alamat_pelapor": "DN SALUKASISI, RT01/RW03, DS MALEWONG, KEC LAROMPONG SELATAN, KAB LUWU, SULAWESI SELATAN",
                    "no_telp_pelapor": "81355634642",
                    "keterangan_pelapor": "PROSES PB (R1T/900 VA) DENGAN NO.AGENDA : 326409912301190534 DAN NO. REGISTER : 3264012040835 TGL 19/01/2023 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL 01/02/2023 ADA 6 UNIT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5123020100862",
                    "waktu_lapor": "01/02/2023 13:26:42",
                    "waktu_response": "01/02/2023 13:59:42",
                    "waktu_recovery": "01/02/2023 14:08:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1980,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KORNELIUS",
                    "alamat_pelapor": "INDO MOBIL JL PANTAI INDAH SELATAN 1 NO 1 KEL KAPUK MUARA RT 1 RW 6 KEC PENJARINGAN JAKARTA UTARA, SAMPING BANK BCA",
                    "no_telp_pelapor": "081297659833",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN KWH METER PELANGGAN KARENA TADI MALAM 1 PHASA PADAM DI KHAWATIRKAN ADA GANGGUAN DI SAMBUNGAN KABEL RST PELANGGAN. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020100970",
                    "waktu_lapor": "01/02/2023 13:27:18",
                    "waktu_response": "01/02/2023 15:40:43",
                    "waktu_recovery": "01/02/2023 15:59:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8005,
                    "durasi_recovery_time": 1112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMA",
                    "alamat_pelapor": "JL PANTAI CEMARA DN OLENG DESA SRIWI NO- RT1/RW- , KEC JEROWARU, KAB LOMBOK TIMUR // DEKAT MASJID BABI TUAHID KOMODO, DEKAT GARDU",
                    "no_telp_pelapor": "081916800198",
                    "keterangan_pelapor": "APP PRA TERTERA GAGAL. TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43. PTL NORMAL. SISA KWH:69.53. PEMBELIAN TANGGAL 1/2/2023. NO TOKEN : 1115 0321 7913 3972 5418",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100971",
                    "waktu_lapor": "01/02/2023 13:27:22",
                    "waktu_response": "01/02/2023 13:35:18",
                    "waktu_recovery": "01/02/2023 15:05:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 5438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK BERY/ bery.meliala@gmail.com",
                    "alamat_pelapor": "THE GREENHILL CLUSTER CHEDI, C1/1, PONDOK RAJEG, KAB. BOGOR, JAWA BARAT (DI SEBERANG MESJID BAITURRAHMAN)",
                    "no_telp_pelapor": "081213679702",
                    "keterangan_pelapor": "(LAYANAN EMAIL)\\n\\nMOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 28/10/2022 TERJADI GANGGUAN(MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN TIDAK BERKURANG). SEJAK 3 BULAN. SISA KWH 233.) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP M Fauzan Al Karima DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 075970 UP3DPK/2022 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN. TERKAIT BUKTI LAPOR  K5222110500667",
                    "media": "Email",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5123020100863",
                    "waktu_lapor": "01/02/2023 13:27:46",
                    "waktu_response": "01/02/2023 13:33:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 360,
                    "durasi_recovery_time": 33931545,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22102640251",
                    "nama_pelapor": "BP SOKIP ",
                    "alamat_pelapor": "JL MELATI NO-  RT 7 RW 2 DN KEDUNG BOTO  DS KEDUNG BOTO KEC PORONG KAB SIDOARJO// DEKAT BALAI DESA",
                    "no_telp_pelapor": "085730662504",
                    "keterangan_pelapor": "MUTASI_K (G9923020188475:mohon maaf sebelumny permohonan pelanggan diterima mohon ditunggu akan dicek petugas (proses gamet)) - ANGKA KEYPAD ( SEMUA ANGKA) PADA APP PRABAYAR TIDAK BERFUNGSI SEJAK TANGGAL 31/01/2023 DAN ANGKA KEYPAD MEMENCET SENDIRI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5123020100864",
                    "waktu_lapor": "01/02/2023 13:27:57",
                    "waktu_response": "01/02/2023 13:45:19",
                    "waktu_recovery": "01/02/2023 14:06:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1042,
                    "durasi_recovery_time": 1257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL  BULAK JAWA NO 8 RT  3 RW 3  KEL JATISARI KEC  JATIASIH  KAB BEKASI  / BELAKANG ALFAMART  ",
                    "no_telp_pelapor": "082113984807",
                    "keterangan_pelapor": " -  TANGGAL  01/02/2023 PENGGANTIAN APP DENGAN SISA TOKEN=  256.66     KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  56225942038 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100202",
                    "waktu_lapor": "01/02/2023 13:31:30",
                    "waktu_response": "01/02/2023 19:16:29",
                    "waktu_recovery": "01/02/2023 19:27:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20699,
                    "durasi_recovery_time": 657,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANOF ZARAMI",
                    "alamat_pelapor": "JL KUTILANG NO 44 RT 06 RW 06 KEL KAMPUNG MELAYU KEC SUKAJADI KOTA PEKANBARU ",
                    "no_telp_pelapor": "081267465558",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR TETANGGA KARENA BERADA DIDALAM BANGUNAN . PELANGGAN DENGAN ID PEL181110465255    . PELANGGAN SUDAH MEMBUAT LAPORAN KE KANTOR PLN DENGAN NO AGENDA  181110562212140764  DAN SUDAH DILAKUKAN SURVEY ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K3223020100238",
                    "waktu_lapor": "01/02/2023 13:31:45",
                    "waktu_response": "01/02/2023 13:35:52",
                    "waktu_recovery": "01/02/2023 14:31:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 3325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "36259",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL TOHIR I KP KANDANG RT-3 / RW-4 NO 91 KEL JAGAKARSA KEC JAGAKARSA JAKSEL ",
                    "no_telp_pelapor": "6285697174598",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK BULAN JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5123020100880",
                    "waktu_lapor": "01/02/2023 13:35:27",
                    "waktu_response": "01/02/2023 13:43:49",
                    "waktu_recovery": "01/02/2023 14:22:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 2334,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7839811",
                    "nama_pelapor": "BP RAHMAN ",
                    "alamat_pelapor": "JL KERTAJAYA 7E NO 43A  RT-6 / RW- 4 KEL ERLANGGA KEC GUBENG KOTA SURABAYA /ACUAN LOKASI - ",
                    "no_telp_pelapor": "0315030440",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP , DIKARENAKAN RENOVASI BANGUNAN , NIK 3578081303540005 AN SURAHMAN SELAKU PERSIL SEKARANG TERKAIT K5123012700431 BELUM DITINDAK LANJUTI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K1423020100339",
                    "waktu_lapor": "01/02/2023 13:40:53",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675258853,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000010583940",
                    "nama_pelapor": "BP ABDUL AZIZ",
                    "alamat_pelapor": "KP CIJEUNGJING JALAN H DASUKI NO.03 RT.03 RW.021 DESA KERTAMULYA KEC.PADALARANG KAB BANDUNG BARAT",
                    "no_telp_pelapor": "6281646989934",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN APP. PELANGGAN MERASA PEMAKAIAN KWH LISTRIK TIDAK SESUAI DENGAN ELETRONIK YANG DIGUNAKAN DI PERSIL TSB SEHINGGA BEBERAPA BULAN TERAKHIR TAGIHAN LISTRIK MELONJAK , ST APP TGL 01/02/23 = 08473. PELANGGAN MEMINTA DILAKUKAN PENGECEKAN APP OLEH PETUGAS . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K1423020100342",
                    "waktu_lapor": "01/02/2023 13:41:15",
                    "waktu_response": "01/02/2023 16:17:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9398,
                    "durasi_recovery_time": 33921698,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RANI ",
                    "alamat_pelapor": "JL MERAWAN RT 28 RW 7 NO - KEL SAWAH LEBAR KEC RATU AGUNG KOTA BENGKULU. DEKAT MASJID AL AZHAR, PAS TANJAKAN KOS WARNA HIJAU, DIDEPAN MEUBEL SARI BUMI",
                    "no_telp_pelapor": "082213057202",
                    "keterangan_pelapor": "MUTASI_K (G9923020188531:mohon pengecekan ) - \\\"MOHON UNTUK DITINDAKLANJUTI. PELANGGAN BERMAKSUD MENGAJUKAN GESER (SR) DIKARENAKAN RENOVASI BANGUNAN DENGAN DATA-DATA SEBAGAI BERIKUT: ID PEL 146005617891 ATAS NAMA RANI RAHAYU LESTARI NO. KTP (PEMILIK) 1771066007930002 ALAMAT JL MERAWAN RT 28 RW 7 NO - KEL SAWAH LEBAR KEC RATU AGUNG KOTA BENGKULU. DEKAT MASJID AL AZHAR, PAS TANJAKAN KOS WARNA HIJAU, DIDEPAN MEUBEL SARI BUMI NO. TELEPON 082213057202 MOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA\\",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5123020100891",
                    "waktu_lapor": "01/02/2023 13:42:16",
                    "waktu_response": "01/02/2023 13:50:25",
                    "waktu_recovery": "01/02/2023 14:59:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 4167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEVIN",
                    "alamat_pelapor": "JL- PR OAKWOOD PARK BLOK OW 7 NO. 15 KEC SAMBIKEREP KEL SAMBIKEREP KOTA SURABAYA, JAWA TIMUR ( DEKAT KANTOR BPN PERTANAHAN )",
                    "no_telp_pelapor": "082232322626",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN, PELANGGAN PENGAJUAN MIGRASI PRABAYAR - SOLAR PANEL TGL 1 SEPTEMBER 2022 DAYA R2T 3500 VA, PIHAK DEVELOPER YG MENGAJUKAN PERMOHONAN, INFORMASI PETUGAS MATERIAL APP BELUM TERSEDIA. TERKAIT K5123011700471 BELUM DITINDAK LANJUTI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K1223020100207",
                    "waktu_lapor": "01/02/2023 13:43:30",
                    "waktu_response": "01/02/2023 13:48:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 313,
                    "durasi_recovery_time": 33930648,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI ",
                    "alamat_pelapor": "JL PSR I REL G PINTU NO -  RT-0 / RW-0 KEL TANAH 600 KEC MEDAN MARELAN KOTA MEDAN SUMUT ACUAN: SIMPANG JL TENGAH",
                    "no_telp_pelapor": "089604130875",
                    "keterangan_pelapor": "MUTASI_K (G9923020188374:cek ke lapangan) - INFO PELANGGAN 1 RUMAH  VOLTAGE PTL TIDAK STABIL/TURUN TEGANGAN TERUKUR DIBAWAH 190 VOLT DI MALAM HARI SAJA SEJAK 1 MINGGU LALU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020101010",
                    "waktu_lapor": "01/02/2023 13:43:40",
                    "waktu_response": "01/02/2023 13:54:17",
                    "waktu_recovery": "01/02/2023 15:53:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 637,
                    "durasi_recovery_time": 7179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI DAMAYANTI",
                    "alamat_pelapor": "JL H.MATALIH RT-9 / RW-10 NO 1F GG 1 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI // DEKAT TOL",
                    "no_telp_pelapor": "6285719498099",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA PULSA PELANGGAN 96  KWH\\nNO TOKEN : 6458 1926 3244 3710 3007  . PELANGGAN MENGHENDAKI UNTUK DIKONFIRMASI PADA HARI INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020100893",
                    "waktu_lapor": "01/02/2023 13:44:46",
                    "waktu_response": "01/02/2023 13:49:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 33930576,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "050493044",
                    "nama_pelapor": "IBU LUSI",
                    "alamat_pelapor": "JL - PR T.ANGGUN SEJAHTERA  BLOK K N4 NO,20 KEL KEPUH KEMIRI RT.41 RW.10 KEC TULANGAN KAB SIDOARJO //BELAKANG MASJID AT TAQWA ",
                    "no_telp_pelapor": "081213760193",
                    "keterangan_pelapor": "MUTASI_K (G9923020188383:indikator) - MOHON BANTUAN PENGECEKAN LAMPU INDIKATOR WARNA KUNING  MENYALA SEJAK 2-3 BULAN LALU, PTL MENYALA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5123020100895",
                    "waktu_lapor": "01/02/2023 13:46:36",
                    "waktu_response": "01/02/2023 14:02:03",
                    "waktu_recovery": "01/02/2023 14:28:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 1577,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "56763",
                    "nama_pelapor": "BP PURNO WIDODO",
                    "alamat_pelapor": "JLN TENGGILIS BARAT BP PURNO WIDODO3  PR KENDANG SARI BLOK I NO 30 RT 02 RW 04 KEL KENDANG SARI KEC TENGGILIS MEJOYO KOTA SURABAYA / DEKAT DG PRAKTEK DOKTER / (LOKASI TIANG DI JALAN TENGGILIS BARAT 2) ",
                    "no_telp_pelapor": "0318433466",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123012500108 (PELANGGAN PENGAJUAN PINDAH TIANG   TGL 03/01/2023, SUDAH DATANG KE RAYON , SYARAT SUDAH LENGKAP, SUDAH DILAKUKAN SURVEY OLEH PETUGAS, NAMUN HINGGA SAAT INI BELUM REALISASI,STATUS SELESAI, \\nPELANGGAN MENGINGINKAN KEPASTIAN  PETUGAS DATANG KE PELANGGAN TANGGAL BRP ?  PELANGGAN MARAH KARENA BELUM ADA TINDAK LANJUT DAN SUDAH DITUNGGU 120 WARGA DAN BP LURAH) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K1223020100208",
                    "waktu_lapor": "01/02/2023 13:47:33",
                    "waktu_response": "01/02/2023 13:59:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 737,
                    "durasi_recovery_time": 33929981,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA ",
                    "alamat_pelapor": "KOST KERIN HOUSE JL PANCING GG. MURNI NO. 24 RT - RW- KEL SEI KERA HILIR I KEC MEDAN PERJUANGAN KOTA MEDAN ",
                    "no_telp_pelapor": "082164947288",
                    "keterangan_pelapor": "MUTASI_K (G9923020188377:c) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH  200  KWH .TIDAK ADA PEMBARUAN APP. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5123020100897",
                    "waktu_lapor": "01/02/2023 13:48:13",
                    "waktu_response": "01/02/2023 13:58:13",
                    "waktu_recovery": "01/02/2023 14:48:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 600,
                    "durasi_recovery_time": 3000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NIZAR ",
                    "alamat_pelapor": "JL POS BARAT RT 02 RW 04, NGRUPIT, JENANGAN, KAB. PONOROGO, JAWA TIMUR",
                    "no_telp_pelapor": "085158911399",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T/2200  NOMER AGENDA 515409912301257499 NO REGISTER 5154012104104 BP LUNAS PADA TGL (25/1/2023), PELANGGAN SUDAH/BELUM MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI.SETEMPAT RUMAH KOSONG MOHON UNTUK MENGHUBUNGI DAHULU PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DOLOPO"
                },
                {
                    "no_laporan": "K1423020100349",
                    "waktu_lapor": "01/02/2023 13:48:38",
                    "waktu_response": "01/02/2023 15:48:26",
                    "waktu_recovery": "01/02/2023 16:14:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7188,
                    "durasi_recovery_time": 1565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELANI",
                    "alamat_pelapor": "JL HANG JEBAT NO 9 RT-0 / RW- 0 KEL 30 ILIR KEC BUKIT KECIL, PALEMBANG - SUMATERA SELATAN. ",
                    "no_telp_pelapor": "08117870821",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REK DESEMBER 2022 ST AW = 65559, ST AK = 65559, REK JANUARI 2023 ST AW = 65559, ST AK = 65559, REK FEBRUARI 2023 ST AW = 65559, ST AK = 67925. ST APP TGL  01/02/2023 = 67989. REK BELUM DI LUNASI, PELANGGAN MENUNGGU KOREKSI. RUMAH DIHUNI HANYA PENJAGA SEJAK PERTENGAHAN TAHUN 2022, BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, PETUGAS CATER TIDAK MENGETAHUI DATANG. INFO PELANGGAN HANYA MENGGUNAKAN ALAT ELEKTRONIK KULKAS DAN AC. MOHON PELANGGAN DIKONFIRMASI PERIHAL TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K1423020100350",
                    "waktu_lapor": "01/02/2023 13:48:30",
                    "waktu_response": "01/02/2023 13:54:18",
                    "waktu_recovery": "01/02/2023 19:58:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 21842,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANANG",
                    "alamat_pelapor": "JL SADAR GG UTAMA IV NO - RT 08 RW 01 KEL KORPRI RAYA KEC  SUKARAME, KOTA BANDAR LAMPUNG, LAMPUNG - LOKASI DEKAT YAYASAN AL-KARIM RASYID INDONESIA",
                    "no_telp_pelapor": "085709531688",
                    "keterangan_pelapor": "TGL 06/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE  DENGAN NO AGENDA 171209912301061780 DAN 171209912301061779  DAN NO KODE PEMBAYARAN 1712012126985  DAN 1712012126984  . TGL 06/01/2023 BP DAN STROOM AWAL TELAH DILUNASI MELALUI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5223020101021",
                    "waktu_lapor": "01/02/2023 13:48:46",
                    "waktu_response": "01/02/2023 13:50:43",
                    "waktu_recovery": "01/02/2023 15:14:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 5036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENDAH",
                    "alamat_pelapor": "JL KEMANG RAYA NO 57 RT 5 RW 5 KEL KALIBARU KEC CILODONG KOTA DEPOK JABAR",
                    "no_telp_pelapor": "6281585077488",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. PELANGGAN MERASA TOKEN BOROS UNTUK 6 APP PRABAYAR. PEMBELIAN TOKEN RP 100.000,- BIASANYA UNTUK 15 HARI NAMUN SAAT INI HANYA 1 MINGGU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5123020100901",
                    "waktu_lapor": "01/02/2023 13:49:45",
                    "waktu_response": "01/02/2023 13:52:07",
                    "waktu_recovery": "01/02/2023 13:54:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM",
                    "alamat_pelapor": "JL KYAIMANGUN III RT4 RW 5, KEL PAKINTELAN, KEC GUNUNGPATI, KOTA SEMARANG, JAWA TENGAH",
                    "no_telp_pelapor": "082257572900",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T TARIF/DAYA 1300 VA NOMER AGENDA 523539912301257411NO REGISTER 5235312075119 BP LUNAS PADA TGL (25 //01 /2023), PELANGGAN SUDAH  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K1223020100210",
                    "waktu_lapor": "01/02/2023 13:50:23",
                    "waktu_response": "01/02/2023 13:53:45",
                    "waktu_recovery": "01/02/2023 15:07:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 4422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AKBAR",
                    "alamat_pelapor": "JL KARTAMA GG NURKARMILA     RT-5 / RW-6",
                    "no_telp_pelapor": "081274951037",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN 32762425528758405087 UPDATE VKRN 43/ TIDAK ADA PEMBAHARUAN APP (SISA KWH = 352 KWH) // PELANGGAN YBS MELAPOR KEMBALI,13:58 01/02/2023 UPDATE ALAMAT : JL KARTAMA GG NURKARMILA  NO - RT-5 / RW-6 KEL MAHARATU KEC MAROYAN DAMAI KOTA PEKAN BARU // DEKAT SEKOLAH TK  MOHON PENANGANANNYA (CC.53.BUDIANA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5223020101024",
                    "waktu_lapor": "01/02/2023 13:52:34",
                    "waktu_response": "01/02/2023 13:58:35",
                    "waktu_recovery": "01/02/2023 14:16:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 1076,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRIK",
                    "alamat_pelapor": "JL PANTAI INDAH SELATAN I BLK H NO.1 P I K, KAMAL MUARA, PENJARINGAN, KOTA ADM. JAKARTA UTARA, DKI JAKARTA",
                    "no_telp_pelapor": "6287888512559",
                    "keterangan_pelapor": "PELANGGAN MELAKUKAN REGISTRASI PD DI ID PEL : 548300527722 DENGAN TARIF/DAYA (S3/690000VA-S3/865000VA) DENGAN NO REGISTER : 5421013159091. PADA SAAT PELANGGAN AKAN MELAKUKAN PEMBAYARAN TIDAK BISA PADA DATA TERDAPAT TULISAN PEMBATALAN PERMOHONAN. PELANGGAN TIDAK DIBERIKAN INFORMASI MENGENAI PEMBATALAN PERMOHONAN TERSEBUT, MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5123020100906",
                    "waktu_lapor": "01/02/2023 13:54:21",
                    "waktu_response": "01/02/2023 14:13:39",
                    "waktu_recovery": "01/02/2023 14:42:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1158,
                    "durasi_recovery_time": 1751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDI",
                    "alamat_pelapor": "DN SIGARKUPATNO 0 RT 03 RW 05, PANGKALANPARI, JATITUJUH, KAB. MAJALENGKA, JAWA BARAT",
                    "no_telp_pelapor": "085321303703",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB ..TARIF/DAYA I2/131000 NOMER AGENDA 535279912211050860 NO REGISTER 5352711070516 BP LUNAS PADA TGL (08/11/2022), PELANGGAN KURANG MENGETAHUI  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JATIWANGI"
                },
                {
                    "no_laporan": "K1223020100212",
                    "waktu_lapor": "01/02/2023 13:55:20",
                    "waktu_response": "01/02/2023 14:36:13",
                    "waktu_recovery": "01/02/2023 14:37:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2453,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU THERESIA",
                    "alamat_pelapor": "ASRAMA PUTRA ST.YOSEP  JL GAJAH MADA NO. RT- 02 / RW- 12 KEL TITIAN ANTUI KEC PINGGIR KAB BENGKALIS RIAU",
                    "no_telp_pelapor": "076592373",
                    "keterangan_pelapor": "MOHON BANTUAN, PADA TGL 20/1/2023 PELANGGAN DATANG KE ULP MELAKUKAN MIGRASI TARIF DENGAN MEMBAWA PERSYARATAN TERKAIT MIGRASI TARIF, NAMUN SAMPAI SAAT INI PELANGGAN BELUM DILAKUKAN KONFIRMASI DAN SURVEY",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5223020101032",
                    "waktu_lapor": "01/02/2023 13:56:07",
                    "waktu_response": "01/02/2023 13:57:51",
                    "waktu_recovery": "01/02/2023 21:21:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 26605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUTRI",
                    "alamat_pelapor": "JL. PONDOK UNGU, PERUM. PONDOK UNGU PERMAI CLUSTER SANUR SEKTOR V BLOK S6 NO. 23 RT 003 RW 049. KEL. BAHAGIA KEC. BABELAN KOTA BEKASI DEKAT SDIT AT TAQWA PUSAT JIKA GOOGLE MAP, KETIK HOMEMADE IBOEN",
                    "no_telp_pelapor": "085717233378",
                    "keterangan_pelapor": "MOHON BATUAN LAYANAN PROGRAM GESER / PINDAH APP METER DIKARENAKAN TEMBOK SUDAH RAPUH. PELANGGAN SELAKU PEMILIK PERSIL. NO KTP PEMILIK PERSIL : 3175024803870006. PELANGGAN SUDAH MELUNASI PEMBAYARAN PENGGESERAN KWH METER PADA TANGGAL 31/01/2023 SEBESAR RP.  97,509. PELANGGAN PERNAH LAPOR DENGAN NO: K3223012900098, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5123020100908",
                    "waktu_lapor": "01/02/2023 13:58:13",
                    "waktu_response": "01/02/2023 14:00:34",
                    "waktu_recovery": "01/02/2023 17:11:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 11436,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU MUTIA",
                    "alamat_pelapor": "JLN LAPANGAN BOLA NO.5 RT 02 RW 7 KEL SRENGSENG KEC KEMBANGAN JAKARTA BARAT - ACUAN: DI DEPAN ALFAMART",
                    "no_telp_pelapor": "081285677592",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN DAN KONFIRMASI TERKAIT PELANGGAN MENGELUHKAN REKENING LISTRK MULAI BULAN SEPTEMBER 2022 SAMPAI REKENING BULAN JANUARI 2023 DIRASA PELANGGAN JUMLAH TAGIHANNYA MELONJAK (ID PEL: 543300436842) , ANGKA STAND REKENING JANUARI 2023 = 54.081 , ANGKA STAND APP PELANGGAN TGL 01/02/2023 = 54.321 , PERSIL DIHUNI, PEMAKAIAN ELEKTRONIK SUDAH DIKURANGI (HANYA MENYALAKAN LAMPU DAN KIPAS ANGIN SAJA , PETUGAS CATTER TIDAK MENGETAHUI SATANG ATAU TIDAK , LETAK APP MUDAH DIJANGKAU ,REKENING LISTRIK SUDAH DILUNASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K1423020100358",
                    "waktu_lapor": "01/02/2023 14:01:31",
                    "waktu_response": "01/02/2023 14:57:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3357,
                    "durasi_recovery_time": 33926523,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14443301354",
                    "nama_pelapor": "BP JONI ",
                    "alamat_pelapor": "JL RAYA KOBAK KM 27 RT-6 / RW-0 NO 0 KEL BELILIT KEC NAMANG KAB BANGKA TENGAH, BANGKA BELITUNG. ",
                    "no_telp_pelapor": "085764441117",
                    "keterangan_pelapor": "MUTASI_K (G9923020188442:tidak bisa isi pulsa) - TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL (NO TOKEN : 0508 6523 0133 0215 5597) DENGAN NO METER 14443301354 DAN SISA KWH 11.11 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOBA"
                },
                {
                    "no_laporan": "K1223020100217",
                    "waktu_lapor": "01/02/2023 14:02:32",
                    "waktu_response": "01/02/2023 17:30:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12466,
                    "durasi_recovery_time": 33917353,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "SUPERMARKET BERASTAGI  JL CEMARA NO.59 RT - RW - KEL PULO BRAYAN DARAT  2  KEC MDN TIMUR KOTA MEDAN ",
                    "no_telp_pelapor": "082161294949",
                    "keterangan_pelapor": "MUTASI_K (G9923020188592:c) - MOHON BANTUAN LAYANAN PROSES GESER APP PELANGGAN DENGAN ID PEL 120040275956 DIKARENAKAN PERSIL DI BONGKAR/RENOVASI . DENGAN DATA PEMOHON :RUDY WIJAYA .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K3223020100255",
                    "waktu_lapor": "01/02/2023 14:02:48",
                    "waktu_response": "01/02/2023 14:26:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1446,
                    "durasi_recovery_time": 33928357,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SILASANTO ",
                    "alamat_pelapor": "JL BUFER PERUM PEMDA BLOK B RT 01 RW 2 KEL WAENA DISTRIK HERAM KOTA JAYAPURA . ",
                    "no_telp_pelapor": "82188190464",
                    "keterangan_pelapor": "MUTASI_K (G9923020188412:abe11) - MOHON BANTUAN LAYANAN , PELANGGAN MEMINTA PENGAMANAN JARINGAN/SR KRN SORE INI PELANGGAN BERMAKSUD MELAKUKAN PERAMPALAN POHON DI LOKASI TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5123020100919",
                    "waktu_lapor": "01/02/2023 14:03:35",
                    "waktu_response": "01/02/2023 14:23:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1188,
                    "durasi_recovery_time": 33928568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAN",
                    "alamat_pelapor": "PR GRAND PERMATA BLOK F3 NO 12 KEL CIBALONGSARI KEC KLARI KAB KARAWANG / DARI PASAR KOSAMBI MASUK TERUS SAMPAI UJUNG, SEBELUM JEMBATAN, DI KIRI JALAN ",
                    "no_telp_pelapor": "082123901781",
                    "keterangan_pelapor": "MOHON LAYANAN PINDAH APP TERKAIT RENOVASI. NIK PEMILIK 3374060807930001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOSAMBI"
                },
                {
                    "no_laporan": "K5223020101046",
                    "waktu_lapor": "01/02/2023 14:04:38",
                    "waktu_response": "01/02/2023 14:05:55",
                    "waktu_recovery": "01/02/2023 14:34:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 1701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KIKI",
                    "alamat_pelapor": "JL.SWADAYA 2 RT 004/RW009 NO. 25 KELURAHAN MANGGARAI KECAMATAN TEBET, KOTA JAKARTA SELATAN, PROVINSI DKI JAKARTA, GG GURAMI DEKAT MASJID NURUL HUDA",
                    "no_telp_pelapor": "081311296885",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM SISA 265,9 KWH, NO TOKEN 0146 6768 5689 6549 5217 DAN 0719 9675 3549 9632 4496\\n\\n",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5123020100924",
                    "waktu_lapor": "01/02/2023 14:06:26",
                    "waktu_response": "01/02/2023 14:28:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1312,
                    "durasi_recovery_time": 33928273,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AKHMAD",
                    "alamat_pelapor": "DS BATUAN SUMENEP    RT 4 RW  2 JL  RAYA LENTENG NO - KEC  BATUAN KAB SUMENEP . DEKAT SKB ",
                    "no_telp_pelapor": "082335639667",
                    "keterangan_pelapor": "MUTASI_K (G9923020188558:mohon bantuan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA  55  KWH\\nTIDAK ADA PEMBAHARUAN KWH METER \\nNO TOKEN  02452917183921713753\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5123020100929",
                    "waktu_lapor": "01/02/2023 14:07:51",
                    "waktu_response": "01/02/2023 14:11:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 33929285,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE",
                    "alamat_pelapor": "JL RAYA SERPONG PR WHITE DIAMOND 3 RESIDENCE NO 30   RT2 RW14 KEL JELUPANG KEC SERPONG UTARA TANGSEL :: DEPAN RUMAH PAK RT ",
                    "no_telp_pelapor": "081367788899",
                    "keterangan_pelapor": "MUTASI_K (G9923020188406:tlg cek) - MHON BANTUAN PEMERIKSAAN DIMANA JIKA PELANGGAN MENYALAKAN ALAT LISTRIK MAKA KONDISI LISTRIK PADAM DAN DISPLAY APP TERTERA DAYA LEBIH. PADAHAL MCB APP ON, SEKERING ON \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101054",
                    "waktu_lapor": "01/02/2023 14:08:11",
                    "waktu_response": "01/02/2023 14:27:49",
                    "waktu_recovery": "01/02/2023 14:42:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nzsputra_11",
                    "alamat_pelapor": "JALAN BAHKILONG RT/RW 08/04,SUKASARI ,SERANG BARU ,KAB BEKASI(TOKO HANNA FRIEDCHICKEN)",
                    "no_telp_pelapor": "082111587372",
                    "keterangan_pelapor": "BLOCKING TOKEN PTL MENYALA SISA KWH 30",
                    "media": "Instagram",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100222",
                    "waktu_lapor": "01/02/2023 14:11:33",
                    "waktu_response": "01/02/2023 14:12:43",
                    "waktu_recovery": "01/02/2023 14:38:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 1576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LISMA DEWI",
                    "alamat_pelapor": "JL SM RAJA NO 317 RT 0 RW 0 KEL AEK MANIS KEC SIBOLGA SELATAN  KOTA SIBOLGA ACUAN DEPAN TOKO MATAHARI KOMPUTER, DAN INDAH KARGO LOGISTIK",
                    "no_telp_pelapor": "081375306868",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES GESER/PINDAH SR DIKARENAKAN TERKENA AIR KARNEA TERLALU DEKAT PAGAR RUMAH . PEANGGAN KHAWATIR TERJADI KORSLETING",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5123020100935",
                    "waktu_lapor": "01/02/2023 14:12:09",
                    "waktu_response": "01/02/2023 15:48:36",
                    "waktu_recovery": "01/02/2023 16:24:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5787,
                    "durasi_recovery_time": 2153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI / PELANGGAN MENGHUBUNGI KEMBALI BELUM ADA PEMASANGAN KEMBALI (CC.51.ATMOJO)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020100941",
                    "waktu_lapor": "01/02/2023 14:13:35",
                    "waktu_response": "01/02/2023 14:14:25",
                    "waktu_recovery": "01/02/2023 14:29:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "85292",
                    "nama_pelapor": "IBU JULI ",
                    "alamat_pelapor": "PR GRIYA LOKA BSD JL WORTEL IV BLOK E3 NO 10 RT2 RW9 KEL RAWA BUNTU KEC SERPONG KOTA TANGSEL / BELAKANG RUKO PERSAILED ",
                    "no_telp_pelapor": "0811805862",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP VIA CC PLN 123 TGL 16/06/2022, SUDAH ADA PEMBAYARAN NO REGISTER 5662032005149 LUNAS TGL 16/06/2022 SEBESAR RP 502.207 BUKTI PEMBAYARAN TERLAMPIR, TERKAIT K5422061601376  SUDAH DIKONFIRMASI OLEH PETUGAS NAMUN TIDAK ADA WAKTU YANG TEPAT UNTUK BERTEMU PELANGGAN DILOKASI KARENA LOKASI KOSONG, NAMUN HINGGA SAAT INI BELUM REALISASI , DILOKASI SAAT INI SUDAH ADA TUKANG UNTUK RENOVASI , ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K1223020100227",
                    "waktu_lapor": "01/02/2023 14:15:53",
                    "waktu_response": "01/02/2023 14:55:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2394,
                    "durasi_recovery_time": 33926624,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "JL SIDODADI PR BRITEN HOUSE BLOK C NO 1 KEL PERHENTIAN MARPOYAN KEC MARPOYAN DAMAI KOTA PEKANBARU ",
                    "no_telp_pelapor": "08127694867",
                    "keterangan_pelapor": "MUTASI_K (G9923020188445:kwh meter berbunyi) - MOHON PERIKSA APP. APP MENGELUARKAN BUNYI TIDAK WAJAR SEJAK 1/2/23. PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K1223020100228",
                    "waktu_lapor": "01/02/2023 14:16:08",
                    "waktu_response": "01/02/2023 14:35:10",
                    "waktu_recovery": "01/02/2023 14:37:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1142,
                    "durasi_recovery_time": 124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELI ",
                    "alamat_pelapor": "JL MERDEKA NO 53   RT-12 RW - KEL BINTAN KEC DUMAI KOTA KOTA DUMAI ",
                    "no_telp_pelapor": "081371671166",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN ID PEL 182501168168 TELAH MELAKUKAN PEMBELIAN TOKEN KONTER SEBESAR RP 50.000.- NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 1142  KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5123020100942",
                    "waktu_lapor": "01/02/2023 14:17:09",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 15:03:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675261029,
                    "durasi_recovery_time": 1675263812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROFIK",
                    "alamat_pelapor": "JL TIRTA MULYA III  NO- 61 KEL CIPTAJAYA  KEC SUKMA JAYA    RT-9 / RW-3 KOTA DEPOK /GG TENGAH TENGAH KFC DAN KAWASAKI ",
                    "no_telp_pelapor": "081317155515",
                    "keterangan_pelapor": "PELANGGAN TARIF/DAYA R1MT / 900  MENGAJUKAN BERHENTI BERLANGGANAN  / BATAL LAPOR , PELANGGAN TIDAK JADI MENGAJUKAN BERHENTI LANGGANAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5223020101073",
                    "waktu_lapor": "01/02/2023 14:17:43",
                    "waktu_response": "01/02/2023 18:45:13",
                    "waktu_recovery": "01/02/2023 18:50:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 16050,
                    "durasi_recovery_time": 332,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "DN KRAJAN NO. RT.7 RW.2, GETASREJO, GROBOGAN, KAB. GROBOGAN, JAWA TENGAH",
                    "no_telp_pelapor": "082173730689",
                    "keterangan_pelapor": "TGL 25/01/2023  PROSES PD (R1T/1300VA - R3T/13200VA) DENGAN NO.REGISTER: 5255315014698  TGL  25/01/2023   BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI VIA BCA, NAMUN HINGGA SAAT INI BELUM TEREALISASI.\\nPELANGGAN MENGHUBUNGI KEMBALI BELUM ADA KONFIRMASI DAN TINDAK LANJUT DARI PETUGAS CC.52.FIRDAUS_A. PELANGGAN MENGHUBUNGI KEMBALI MEMINTA KONFIRMASI TERKAIT PEMBATALAN PERMOHONAN PD CC.52.ALFIAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5123020100959",
                    "waktu_lapor": "01/02/2023 14:23:38",
                    "waktu_response": "01/02/2023 14:24:24",
                    "waktu_recovery": "01/02/2023 14:29:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMZAH ",
                    "alamat_pelapor": "PR BSD BLOK L4 NO.11 SEK 14.4 KEL LENGKONG KEC SERPONG SELATAN KOTA TANGSEL :: RUMAH POJOK PAGAR HITAM ",
                    "no_telp_pelapor": "081213588585",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN, UPDATE VKRN 43, SISA 17.15 KWH :: 05768340390834040750  39599836182722108506 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100962",
                    "waktu_lapor": "01/02/2023 14:24:46",
                    "waktu_response": "01/02/2023 15:13:32",
                    "waktu_recovery": "01/02/2023 16:51:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2926,
                    "durasi_recovery_time": 5861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JARWAN",
                    "alamat_pelapor": "DN BROTO RT-4 RW-02 DS BROTO KEC SLAHUNG KAB PONOROGO / APP METER DITENGAH SAWAH, DEKAT DK TLAMPIS BROTO. DARI BALAI DESA KE BARAT -+200M, LALU KE SELATAN -+500M",
                    "no_telp_pelapor": "082332617628",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (APP METER KETERANGAN GAGAL , NM TOKEN 4227-4302-0395-8379-9976 DAN 0467-8186-2250-2090-1658).  KONDISI PTL MENYALA. SISA PULSA (PELANGGAN TIDAK MENGETAHUI). APP METER BELUM ADA PEMBARUAN \\nK5123013100439 / LAPOAN SEBELUMNYA K5123013100439",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K1223020100236",
                    "waktu_lapor": "01/02/2023 14:24:47",
                    "waktu_response": "01/02/2023 14:31:44",
                    "waktu_recovery": "01/02/2023 14:35:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 205,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD AFANDI",
                    "alamat_pelapor": "JL MERDEKA DOLOK SANGGUL NO - RT - RW - KEC DOLOK SANGGUL DS DOLOK SANGGUL  KAB HUMBANG HASUNDUTAN ACUAN BALIHO GUDANG GARAM ",
                    "no_telp_pelapor": "085270695212",
                    "keterangan_pelapor": "INPUT TOKEN TERTERA GAGAL SETELAH UPDATE VKRN 43,  SISA 198.81 KWH. NO TOKEN 0613 1349 6452 7974 1151",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DOLOK SANGGUL"
                },
                {
                    "no_laporan": "K5123020100963",
                    "waktu_lapor": "01/02/2023 14:25:11",
                    "waktu_response": "01/02/2023 16:21:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6955,
                    "durasi_recovery_time": 33921505,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "PR BTN TORA GRAHA MAS  RT 25 RW 0 KEL PASIR PANJANG KEC ARU SSELATAN  KAB. KOTA WARINGIN BARAT - KALTENG",
                    "no_telp_pelapor": "081250870716",
                    "keterangan_pelapor": "MUTASI_K (G9923020188536:gangguan) - TIDAK BISA ENTRY TOKEN KETERANGAN GAGAL, PTL MENYALA SISA - KWH. NO TOKEN 4732 8015 1678 6395 5549",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALAN BUN"
                },
                {
                    "no_laporan": "K1223020100237",
                    "waktu_lapor": "01/02/2023 14:25:47",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675261547,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AVINA",
                    "alamat_pelapor": "JL. BRIGJEN HAMID GG. PANCASILA NO.- RT/RW-  KEL. - KEC. MEDAN JOHOR KOTA MEDAN PROVINSI SUMATERA UTARA ACUAN LOKASI SAMPING PLN",
                    "no_telp_pelapor": "0617386777",
                    "keterangan_pelapor": "INFORMASI BLOCKING TOKEN. TETAPI TIDAK ADA NO REGISTER PADA INFO AGENDA. MOHON DI PROSES DENGAN ID PELANGGAN 120030455481 ATAS NAMA BENG SENG. SEJAK 22 JANUARI 2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5123020100964",
                    "waktu_lapor": "01/02/2023 14:26:10",
                    "waktu_response": "01/02/2023 15:38:08",
                    "waktu_recovery": "01/02/2023 19:13:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4318,
                    "durasi_recovery_time": 12903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001309473",
                    "nama_pelapor": "IBU ANIF",
                    "alamat_pelapor": "JL -  DS SUKOWIDI RT 4 RW 1 NO - KEC KARTOHARJO KAB MAGETAN // ACUAN DEKAT TEROWONGAN JALAN TOL SUKOWIDI ",
                    "no_telp_pelapor": "085646483991",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN RENOVASI DI NO IDPEL 515050368261 AN F ROHMAN NO KTP : 3520150108700001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAOSPATI"
                },
                {
                    "no_laporan": "K1223020100238",
                    "waktu_lapor": "01/02/2023 14:26:59",
                    "waktu_response": "01/02/2023 19:16:41",
                    "waktu_recovery": "01/02/2023 19:27:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 17382,
                    "durasi_recovery_time": 660,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LENA",
                    "alamat_pelapor": "JL H AGUS SALIM NO- RT-RW- KEL PULAU KAROMAH KEC SUKAJADI KOTA PEKANBARU LOKASI RUMAH SAKIT SANTA MARIA PKU",
                    "no_telp_pelapor": "076139161",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN PELANGGAN INGIN MENGAJUKAN PD NAMUN PELANGGAN TIDAK MENGETAHUI ID PEL. PEMILIK: A/N ALEXIUS SUDARMANTO NO KTP 1371031103680005  ALAMAT JL H AGUS SALIM NO- RT-RW- KEL PULAU KAROMAH KEC SUKAJADI KOTA PEKANBARU LOKASI RUMAH SAKIT SANTA MARIA PKU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K3223020100264",
                    "waktu_lapor": "01/02/2023 14:29:13",
                    "waktu_response": "01/02/2023 14:32:36",
                    "waktu_recovery": "01/02/2023 15:39:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 4013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINI ",
                    "alamat_pelapor": "JL.PADANG SELATAN  PR.CENDANA MATA AIR  THP.II  BLOK D NO.24  KEL.MT AIR KEC.PADANG SELATAN  KOTA PADANG ",
                    "no_telp_pelapor": "087872416118",
                    "keterangan_pelapor": "TGL 31/01/2023 APP DI BUNGGKAR  DAN DI TGL YANG SAMAM TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI.PTL MINTA SEGERA DISAMBUNG, ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5123020100971",
                    "waktu_lapor": "01/02/2023 14:31:11",
                    "waktu_response": "01/02/2023 14:32:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33928019,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL",
                    "alamat_pelapor": "JL SARONGAN DN SILIRBARU RT-2 RW-1  DS SILIRBARU KEC PESANGGARAN KAB BANYUWANGI // KE ARAH SARONGAN",
                    "no_telp_pelapor": "082336197990",
                    "keterangan_pelapor": "MUTASI_K (G9923020188416:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA. SISA PULSA 86 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JAJAG"
                },
                {
                    "no_laporan": "K3223020100266",
                    "waktu_lapor": "01/02/2023 14:31:31",
                    "waktu_response": "01/02/2023 14:32:33",
                    "waktu_recovery": "01/02/2023 15:21:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 2958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP SUPRIADI",
                    "alamat_pelapor": "JL - NO - KP KRTOS RT 1 RW 4, DESS SINDANG SARI, PASAR KEMIS, KAB TANGERANG SETEMPAT TOWER ",
                    "no_telp_pelapor": "087885442789",
                    "keterangan_pelapor": "PELANGGAN INGIN MENGAJUKAN PERPANJANGAN PS TERKAIT NO REG ; 5666029003184 , KEPERLUAN TOWER SELAMA 3 HARI DAYA 7700 VA MULAI TGL 2/2/2023 PKL 8 PAGI SD TGL 4/2/23 PELANGGAN INGIN DILAYANI DGN 12 JAM NYALA , PEMOHON AN BP ASEP SUPRIADI NIK ; 3671131011660007  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020101112",
                    "waktu_lapor": "01/02/2023 14:34:55",
                    "waktu_response": "01/02/2023 14:49:11",
                    "waktu_recovery": "01/02/2023 15:12:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 856,
                    "durasi_recovery_time": 1387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARYO",
                    "alamat_pelapor": "DN KEMUKUS KEL KALIWIRO  RT-2 / RW-2 KEC KALIWIRO KAB WONOSOBO// PERTIGGAN TUGU DOPLAK KALIWIRO ",
                    "no_telp_pelapor": "081275443810",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN. PTL NORMAL SISA 18 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBUMEN"
                },
                {
                    "no_laporan": "K5223020101115",
                    "waktu_lapor": "01/02/2023 14:37:04",
                    "waktu_response": "01/02/2023 14:42:08",
                    "waktu_recovery": "01/02/2023 19:21:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 304,
                    "durasi_recovery_time": 16791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "8293800",
                    "nama_pelapor": "BP DEKI",
                    "alamat_pelapor": "JL. - NO.- KEL.TIRTONIRMOLO KEC KASIHAN, KAB BANTUL DIY RT.6 RW.-  / DEKAT PABRIK GULA MADUKISMO ",
                    "no_telp_pelapor": "081215719978",
                    "keterangan_pelapor": "TANGGAL 30/01/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK JANUARI TELAH DILUNASI VIA UNIT, MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5223020101116",
                    "waktu_lapor": "01/02/2023 14:37:56",
                    "waktu_response": "01/02/2023 15:00:02",
                    "waktu_recovery": "01/02/2023 15:47:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1326,
                    "durasi_recovery_time": 2850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmed Alif_",
                    "alamat_pelapor": "PANGEBATAN RT 4 RW 2, JLN LOGAWA , KONTRAKAN ISI 3 PETAK",
                    "no_telp_pelapor": "089665923805",
                    "keterangan_pelapor": "TERKAIT K5423012706841, MOHON TINDAK LANJUT DAN PENYELESAIANNYA. PERGANTIAN APP PRABAYAR KARENA PEREMAJAAN. SESUAI INFO PELANGGAN  MASIH TERDAPAT SISA KWH 40 an KWH PADA (ID METER LAMA 45102432973). YBS MENGINGINKAN AGAR TOKEN TSB DAPAT DIKONVERSI KE APP BARU (ID METER : 32209752479).",
                    "media": "Facebook",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5123020100988",
                    "waktu_lapor": "01/02/2023 14:38:45",
                    "waktu_response": "01/02/2023 14:57:57",
                    "waktu_recovery": "01/02/2023 15:17:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 1170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RANTI",
                    "alamat_pelapor": "JL RAYA TENGAH NO 9  CLUSTER CHELSEA MODERN HOME   RT-8 / RW-12 KEL KP TENGAH KEC KRAMAT JATI JAKTIM /DEKAT MASJID DAN UNIVESITAS 13520",
                    "no_telp_pelapor": "081328225515",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN RENOVASI NIK 3201034806900004 A/N MARTHA FIRANTI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K3223020100271",
                    "waktu_lapor": "01/02/2023 14:38:59",
                    "waktu_response": "01/02/2023 14:55:20",
                    "waktu_recovery": "01/02/2023 15:10:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 981,
                    "durasi_recovery_time": 893,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA ",
                    "alamat_pelapor": "JL LINTAS BAHAUR KALAWA NO 0 RT 6 RW 0 KEL KALAWA KEC KAHAYAN HILIR KAB PULANG PISAU KALIMANTAN TENGAH . DEPAN GARDU INDUK ",
                    "no_telp_pelapor": "6285753488341",
                    "keterangan_pelapor": "JL LINTAS BAHAUR KALAWA NO 0 RT 6 RW 0 KEL KALAWA KEC KAHAYAN HILIR KAB PULANG PISAU KALIMANTAN TENGAH . DEPAN GARDU INDUK ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PULANG PISAU"
                },
                {
                    "no_laporan": "K5123020100989",
                    "waktu_lapor": "01/02/2023 14:39:22",
                    "waktu_response": "01/02/2023 14:47:01",
                    "waktu_recovery": "01/02/2023 14:52:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 459,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RASYID ",
                    "alamat_pelapor": "DS KLABANG  NO.0  RT-8  RW-4 KEC KLABANG KAB BONDOWOSO ( JL. RAYA BONDOWOSO  )   ( LOKASI SULIT DILALUI BILA HUJAN ) ",
                    "no_telp_pelapor": "082310633104",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 32106066312 KESULITAN PEMBELIAN TOKEN 100.000,-  DI ( M KIOS / ALFAMART  ) DENGAN KETERANGAN  ( MELEBIHI BATAS APP ) DAN KETERANGAN ''  TIDAK ADA KENDALA PEMBELIAN  ” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 10 KWH . TERIMAKASIH   ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BONDOWOSO"
                },
                {
                    "no_laporan": "K1223020100245",
                    "waktu_lapor": "01/02/2023 14:40:20",
                    "waktu_response": "01/02/2023 14:56:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 956,
                    "durasi_recovery_time": 33926595,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDISON ",
                    "alamat_pelapor": "JL M.IDRIS NO.8-C RT.- RW - KEL SEI PUTIH KEC MEDAN PETISAH KOTA MEDAN PROVINSI SUMATERA UTARA // DIDEKAT HOTEL OYO DAN KANTOR LURAH ",
                    "no_telp_pelapor": "085362629988",
                    "keterangan_pelapor": "MUTASI_K (G9923020188434:Gangguan) - TGL. 24/01/2023 PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN (NAMA PETUGAS TIDAK TAHU) DENGAN NO LG G1223012400713 TANPA DISERTAI PENYEGELAN KEMBALI APP. MOHON AGAR SEGERA DAPAT DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. DAN SELURUH DI APP BELUM DI SEGEL. PELANGGAN PERNAH LAPOR DENGAN NO K1223012500472, K1223013100306, STATUS SELESAI. PELANGGN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K1223020100248",
                    "waktu_lapor": "01/02/2023 14:42:25",
                    "waktu_response": "01/02/2023 15:09:51",
                    "waktu_recovery": "01/02/2023 15:30:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1646,
                    "durasi_recovery_time": 1215,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAJA",
                    "alamat_pelapor": "JL MEKATANI BLOK 2 NO.10 RT- / RW- DN II DESA MARENDAL I KEC PATUMBAK KAB DELI SERDANG SUMUT",
                    "no_telp_pelapor": "082364262127",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 2023 = 69350 APP TGL 1/2/2023 = 69155 RUMAH DIHUNI, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K1423020100383",
                    "waktu_lapor": "01/02/2023 14:43:30",
                    "waktu_response": "01/02/2023 15:52:11",
                    "waktu_recovery": "01/02/2023 15:53:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4121,
                    "durasi_recovery_time": 87,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA",
                    "alamat_pelapor": "PR NOVEL INDAH II, JL KOMPLEK PERMATA BERLIAN BLOK C NO 3 KEL SEI SAPIH KEC KURANJI KOTA PADANG",
                    "no_telp_pelapor": "08116650146",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 4 BULAN YANG LALU DENGAN NO METER 22121456325 SISA 37 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5123020100995",
                    "waktu_lapor": "01/02/2023 14:46:43",
                    "waktu_response": "01/02/2023 14:48:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 33927065,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REGI",
                    "alamat_pelapor": "JL DIPONEGORO NO.19 D RT-1 RW-1 KEL NIMBAAN KEC PANJI KAB SITUBONDO / DEKAT BANK BTN",
                    "no_telp_pelapor": "085257022187",
                    "keterangan_pelapor": "MUTASI_K (G9923020188426:cek) - TIDAK DAPAT ENTRY TOKEN TANPA KET, SISA PULSA 88.9 KWH, 60102854181025591428, SISA KWH SEBELUMNYA TIDAK BERTAMBAH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5123020100998",
                    "waktu_lapor": "01/02/2023 14:47:04",
                    "waktu_response": "01/02/2023 15:39:50",
                    "waktu_recovery": "01/02/2023 16:50:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3166,
                    "durasi_recovery_time": 4231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANGKUT PRANGIN -ANGIN ",
                    "alamat_pelapor": "JL PETRANG GG.SEMPAKATA NO 28A RT/RW- KEL KAMPUNG DALAM KEC KABANJAHE KOTA KABANJAHE , DEKAT RUMAH WAKIL BUPATI ",
                    "no_telp_pelapor": "082297550040",
                    "keterangan_pelapor": "TANGGAL  PELANGGAN  TDK MENGETAHUI  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023  PEMBAYARAN TAGIHAN  DIBULAN  FEBRUARI  2023   TELAH DILUNASI VIA INDOMART  . NAMUN PELANGGAN MENGALAMI KESULITAN  PEMBAYARAN  UNTUK TAGIHAN   DIBULAN  JANUARI  2023   PTL MINTA DISAMBUNG KEMBALI/UPDATE ALAMAT.CC.51.FITRIDY ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K3223020100276",
                    "waktu_lapor": "01/02/2023 14:50:15",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675263015,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IHWAN",
                    "alamat_pelapor": "DN LINGK. PANDE MAS BARAT RT 03 KARANG PULE KEC SEKARBELE KOTA MATARAM, LOMBOK. ACUAN : JL SULTAN KAHARDIN GG BENGAK ",
                    "no_telp_pelapor": "081803693961",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 KET.GAGAL. SISA KWH : 27.48. NO TOKEN 3833 9207 6566 8100 6829. PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5123020101003",
                    "waktu_lapor": "01/02/2023 14:50:19",
                    "waktu_response": "01/02/2023 15:23:17",
                    "waktu_recovery": "01/02/2023 15:49:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1978,
                    "durasi_recovery_time": 1558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14024307077",
                    "nama_pelapor": "BP DANAR",
                    "alamat_pelapor": "JL RAYA PENGASINAN PR THE MINIMALIS NO 32 RT- RW- KEL JATIMULYA KEC TAMBUN SELATAN KAB BEKASI\\nDEKAT HOLAND BAKERY",
                    "no_telp_pelapor": "081392605228",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH.728.93 / NO TOKEN : 19799254033599043822/ TIDAK MENGETAHUI ADA PEMBAHARUAN APP",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5123020101005",
                    "waktu_lapor": "01/02/2023 14:50:20",
                    "waktu_response": "01/02/2023 15:17:39",
                    "waktu_recovery": "01/02/2023 16:21:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1639,
                    "durasi_recovery_time": 3802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1684165",
                    "nama_pelapor": "BP IBRAHIM ",
                    "alamat_pelapor": "JL SUNAN GIRI NO 52 RT 2 RW 3 KEL KEBOMAS KEC KEBOMAS KAB GRESIK // DEPAN KANTOR KECAMATAN ",
                    "no_telp_pelapor": "081216603450",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANURI TELAH DILUNASI PLN RAYON TERKAIT PTL MINTA SEGERA DISAMBUNG. (PELANGGAN SUDAH KE RAYON UNTUK MELUNASI PEMBAYARAN BULAN JANUARI 2023) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K1223020100259",
                    "waktu_lapor": "01/02/2023 14:52:57",
                    "waktu_response": "01/02/2023 15:25:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1959,
                    "durasi_recovery_time": 33924835,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHLISIN ",
                    "alamat_pelapor": "JL. SETRO BARU GG SETRO BARU UTARA 1 NO 60 RT-5 / RW-3 KEL TUGU SETRO KEC TAMBAK SARI KOTA SURABAYA. DIDEKAT POM BENSIN KEDUNG COEK",
                    "no_telp_pelapor": "081703255423",
                    "keterangan_pelapor": "MUTASI_K (G9923020188472:keypad rusak) - PELANGGAN PERNAH LAPOR DENGAN NO LAPOR K5323013100397 STATUS SELESAI PELANGGAN TIDAK KONFIRMASI SD 1X6 JAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5123020101014",
                    "waktu_lapor": "01/02/2023 14:53:25",
                    "waktu_response": "01/02/2023 15:01:28",
                    "waktu_recovery": "01/02/2023 15:33:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 1909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10025742",
                    "nama_pelapor": "IBU YOHANA RIWUNG",
                    "alamat_pelapor": "JL KERTAJAYA INDAH TIMUR 16A NO.17 RT 0 RW 0  KEL.KLAMPIS KEC.-  KOD  SURABAYA / LOKASI  KOMPLEK  PERTOKOAN MEGA  GALAXI   ",
                    "no_telp_pelapor": "082116789188",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 30/01/2023 TAGIHAN BULAN JANUARI 2023 TELAH DILUNASI VIA M-BCA PTL MINTA DISAMBUNG KEMBALI (LOKASI RUKO KOSONG) \\nPELANGGAN PERNAH LAPOR DENGAN NO LAPOR  K5123013000926   STATUS SELESAI  BELUM ADA TINDAK LANJUT, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020101021",
                    "waktu_lapor": "01/02/2023 14:55:20",
                    "waktu_response": "01/02/2023 15:11:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 970,
                    "durasi_recovery_time": 33925681,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TAUFIQ ROHMAN",
                    "alamat_pelapor": "JL.- PR BTN KOLOR BLOK I NO. 14C   RT-1 RW-6 KEL KOLOR KEC KOTA KAB SUMENEP / DEPAN SANGGAR TARI TARISNA ",
                    "no_telp_pelapor": "082337660455",
                    "keterangan_pelapor": "MUTASI_K (G9923020188456:tombol macet) - ANGKA KEYPAD ( 7 ) PADA APP PRABAYAR TIDAK BERFUNGSI SEJAK TANGGAL 01/02/2023 NO METER 32112280584 ( PTL NYALA ) SISA 1731 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5123020101028",
                    "waktu_lapor": "01/02/2023 14:58:13",
                    "waktu_response": "01/02/2023 15:36:04",
                    "waktu_recovery": "01/02/2023 16:06:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2271,
                    "durasi_recovery_time": 1821,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32002906470",
                    "nama_pelapor": "BP TASMIDI",
                    "alamat_pelapor": "PERUM BLURU PERMAI BLOK K NO 3 KEL BLURU KIDUL KEC SIDOARJO KAB SIDOARJO ",
                    "no_telp_pelapor": "08123144693",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA ,SISA KWH 15 DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS , NO TOKEN 52920363170551435744 , 40815961361416449019",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020101032",
                    "waktu_lapor": "01/02/2023 15:01:20",
                    "waktu_response": "01/02/2023 15:40:21",
                    "waktu_recovery": "01/02/2023 16:50:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2341,
                    "durasi_recovery_time": 4205,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANGKUT ",
                    "alamat_pelapor": "JL PETRANG GG.SEMPAKATA NO 28A RT/RW- KEL KAMPUNG DALAM KEC KABANJAHE KOTA KABANJAHE , DEKAT RUMAH WAKIL BUPATI ",
                    "no_telp_pelapor": "082297550040",
                    "keterangan_pelapor": "IDPEL 122190086349  TAGIHAN BULAN JAN 2023 PELANGGAN BELUM MERASA PEMBAYARAN , PELANGGAN KONFIRMASI UNTUK PEMBAYARAN TAGIHAN TERSEBUT (INDIKASI DANA TALANGAN) YANG RESMI MELALUI/VIA APA , MOHON BANTUAN KONFIRMASI KE PELANGGAN. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5223020101172",
                    "waktu_lapor": "01/02/2023 15:05:28",
                    "waktu_response": "01/02/2023 15:08:13",
                    "waktu_recovery": "01/02/2023 15:32:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 1465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2675180",
                    "nama_pelapor": "BP BAYU ",
                    "alamat_pelapor": "GG GARUDA JL.BATAS DUKUH SARI 42 - RT-0 / RW-0",
                    "no_telp_pelapor": "6285739436868",
                    "keterangan_pelapor": "PELANGGAN MEMOHON UNTUK MELAKUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAMUN DI WILAYAH PELANGGAN TIDAK TERSEDIA PASCABAYAR. PELANGGAN MEMOHON UNTUK TETAP MELAKUKAN MIGRASI MENUJU PASCABAYAR. MOHON PELANGGAN DI KONFIRMNASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5123020101043",
                    "waktu_lapor": "01/02/2023 15:06:40",
                    "waktu_response": "01/02/2023 15:12:43",
                    "waktu_recovery": "01/02/2023 15:34:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 1321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKI ",
                    "alamat_pelapor": "PR MIRAH DELIMA REGENCY BLOK C  NO 18 RT 42 RW 09 JL  MIRAH DELIMA REGENCY KEL  GADUNG  KEC DRIYOREJO  PERUMNAS KOTA BARU  DRIYOREJO  KAB GRESIK  /  DEPAN BALAI   RW  ",
                    "no_telp_pelapor": "082140025542",
                    "keterangan_pelapor": "PELANGGAN  SEBELUMNYA   SDH   ADA  PEMBELIAN PULSA   NAMUN  NO TOKEN  BLM SEMPAT  DIENTRYKAN ( RP  50.000 4463 3460 3015 8251 5154 DAN  ( RP 20.000=0533 3011 2921 4941 5302  ) KRN APP EROR  DAN SAAT INI  SDH ADA PERGANTIAN APP YANG  BARU  DENGAN  NOMETER YANG LAMA  ( 14007451884 ) DAN  NOMETER YANG  BARU  50001857353",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5123020101049",
                    "waktu_lapor": "01/02/2023 15:09:06",
                    "waktu_response": "01/02/2023 15:15:43",
                    "waktu_recovery": "01/02/2023 15:34:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 397,
                    "durasi_recovery_time": 1112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000398853",
                    "nama_pelapor": "IBU DESIA  ",
                    "alamat_pelapor": "PR   GRIYA SENTOSO  KOMPLEKS HEKSA CIPTA BLOK    A11   NO   10  KEL  WANCI MEKAR  RT  3  RW  9 JL   -  KEC  KOTA BARU KAB. KARAWANG  / BELAKANG  KANTOR KEC    KOTA BARU ",
                    "no_telp_pelapor": "082125375798",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN PELANGGAN MENGELUHKAN TAGIHAN LISTRIK BULAN  FEBRUARI  2023  MELONJAK  , STAND METER TGL  01/02/2023 =   5.479 PETUGAS CATER( JARANG   DATANG  ) KWH METER  MUDAH  DIJANGKAU , LOKASI DI ( HUNI  ) DAN PEMAKAIAN NYA  NORMAL. TERIMA KASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5123020101055",
                    "waktu_lapor": "01/02/2023 15:13:21",
                    "waktu_response": "01/02/2023 15:18:07",
                    "waktu_recovery": "01/02/2023 16:01:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 2596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "JL RAYA JEMURSARI NO 140 RT 001 RW 007 KEL JEMUR WONOSARI KEC WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085334200241",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100196, PELANGGAN MINTA INFO PENYEBAB  BANYAK RUMAH PADAM  TGL 01/02/2023 PUKUL  07.40-07.56  /INFO PELANGGAN ADA TRAFO DEKAT BCA JEMURSARI MUNGKIN DARI SANA DIPERBAIKI ATAU SEPERTI APA PELANGGAN MINTA KEPASTIAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020101188",
                    "waktu_lapor": "01/02/2023 15:15:04",
                    "waktu_response": "01/02/2023 15:23:38",
                    "waktu_recovery": "01/02/2023 15:25:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14070585063",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL PROF DR SUPOMO NO 55 RT - RW -  KEL MANGKUBUMEN KEC BANJARSARI KOTA SURAKARTA LOKASI RESTO PETUL SOLO",
                    "no_telp_pelapor": "0271737379",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223011901356, BELUM ADA PERBAIKAN PETUGAS.  TGL 13/01/2023 PELAPORAN PELANGGAN MELALUI (CC 123.) DENGAN NOMOR LAPOR G5223011300900 PERIHAL 1 RUMAH PADAM MENYALA 5-6 KALI PERHARI. MCB ON  SEKRING ONSUDAH DI CEK PETUGAS BTL TIDAK ADA KENDALA . PERBAIKAN DILAKUKAN OLEH PETUGAS PLN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR (PTL/APP/MCB) DAPAT DIPASANG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K5123020101061",
                    "waktu_lapor": "01/02/2023 15:15:13",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675264513,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "86083028",
                    "nama_pelapor": "IBU MISEL / CRM BLANK ",
                    "alamat_pelapor": "JL CILIWUNG NO. 23A RT-  1 / RW- 1 KEL PURWANTORO KEC BLIMBING KOTA MALANG ",
                    "no_telp_pelapor": "0341496144",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100838, PELANGGAN MENYAMPAIKAN KELUHAN SALAH CATAT 2 IDPEL 513120021495,  513120019532 , UNTUK TAGIHAN BLN.02/2023 , PELANGGAN SUDAH LEPOR STAND PLN MOBILE , FOTO SWACAM TERLIHAT DENGAN JELAS ( 513120021495 , TGL 24/01/2023 = 26659 DAN IDPEL 513120019532 , TGL 24/01/2023 = 42394 ) , KETIKA TERBIT TAGIHAN ANGKA STAND APP TIDAK SESUAI DENGAN LAPORAN PELANGGAN DI PLN MOBILE , PELANGGAN INGIN SEGERA DIHUBUNGI KEMBALI MELALUI  085604421389 UNTUK PENJELASAN,\\n\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BLIMBING"
                },
                {
                    "no_laporan": "K1223020100270",
                    "waktu_lapor": "01/02/2023 15:16:24",
                    "waktu_response": "01/02/2023 16:24:30",
                    "waktu_recovery": "01/02/2023 17:41:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4086,
                    "durasi_recovery_time": 4641,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIS",
                    "alamat_pelapor": "JL SETIA TJ.GUSTA NO 24 F KEL TANJUNG KUSTA KEC MEDAN HELVETIA KOTA MEDAN ACUAN DEKAT MESJID AL HASANAH",
                    "no_telp_pelapor": "0618448791",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASANNYA PELANGGAN DENGAN ID PEL 120110208450 DAN 128030055498 SUDAH MELENGKAPI SYARAT UNTUK UBAH TARIF KE BISNIS DAN SUDAH MENGAJUKAN LANGSUNG KE ULP HELVETIA PADA TANGGAL 19 DAN 26 DESEMBER DAN PERTUGAS YANG MENERIMA  BERKAS BERNAMA DWITA SIREGAR NAMUN SAMPAI SEKARANG BELUM TEREALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K3223020100288",
                    "waktu_lapor": "01/02/2023 15:16:26",
                    "waktu_response": "01/02/2023 17:14:58",
                    "waktu_recovery": "01/02/2023 17:26:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7112,
                    "durasi_recovery_time": 693,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HADIMAN ",
                    "alamat_pelapor": "FAKULTAS TEHNIK GOWA JL MALINO NO 8 RT .-/- KEL.ROMANG LOMPOA KEC.BONTO MARANNU KAB GOWA ",
                    "no_telp_pelapor": "81244994791",
                    "keterangan_pelapor": "KELUHAN BERULANG : K3223020100204, 27 JAN 32   TUNG. REK. BULAN REK 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K1223020100272",
                    "waktu_lapor": "01/02/2023 15:16:45",
                    "waktu_response": "01/02/2023 16:24:17",
                    "waktu_recovery": "01/02/2023 17:41:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4052,
                    "durasi_recovery_time": 4647,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIS",
                    "alamat_pelapor": "JL KARYA CILINCING NO.31 KEL KARANG BEROMBAK KEC MEDAN BARAT KOTA MEDAN ACUAN DEKAT MESJID ALFAJAR ",
                    "no_telp_pelapor": "0618448791",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASANNYA PELANGGAN DENGAN ID PEL 120110408420 DAN 120110020132 SUDAH MELENGKAPI SYARAT UNTUK UBAH TARIF BISNIS DAN SUDAH MENGAJUKAN LANGSUNG KE ULP HELVETIA PADA TANGGAL 19 DAN 26 DESEMBER DAN PERTUGAS YANG MENERIMA  BERKAS BERNAMA DWITA SIREGAR NAMUN SAMPAI SEKARANG BELUM TEREALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5223020101193",
                    "waktu_lapor": "01/02/2023 15:17:02",
                    "waktu_response": "01/02/2023 15:47:39",
                    "waktu_recovery": "01/02/2023 17:07:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1837,
                    "durasi_recovery_time": 4817,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000097320812",
                    "nama_pelapor": "LOUDRY CHRYSTIANDI/loudry_ch ",
                    "alamat_pelapor": "PERUMAHAN BUKIT WARINGIN BLOK H8 NO 19 BOJONGGEDE BOGOR RT 05 RW 14, ATAU DI MAPS BISA KETIK FRINKA SALON",
                    "no_telp_pelapor": "081957370100",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK FEBRUARI BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 5432. REK BELUM DILUNASI. (KONDISI RUMAH HUNI, BERPAGAR DAN SESUAI INFORMASI PELANGGAN TIDAK DIKUNCI,  LETAK KWH MUDAH DIJANGKAU). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT.\\n",
                    "media": "Instagram",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5223020101199",
                    "waktu_lapor": "01/02/2023 15:18:35",
                    "waktu_response": "01/02/2023 15:25:21",
                    "waktu_recovery": "01/02/2023 15:39:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 406,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE MACHRONI",
                    "alamat_pelapor": "JL KEDAUNG BARU RT.03/05, KEDAUNG BARU, NEGLASARI, KOTA TANGERANG, BANTEN",
                    "no_telp_pelapor": "085326880883",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB MELALUI PLN MOBILE TARIF/DAYA (B2/10600VA) NO REGISTER 5666011285990 BP LUNAS PADA TANGGAL (25/01/2023)  PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5123020101064",
                    "waktu_lapor": "01/02/2023 15:18:42",
                    "waktu_response": "01/02/2023 15:33:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 916,
                    "durasi_recovery_time": 33924333,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "1226266",
                    "nama_pelapor": "BP    HELMI  ",
                    "alamat_pelapor": "JL DIENG WISTROP BLOK DN NO 13 RT 2 RW 8 KEL KEPUH KIRIMAN KEC  WARU KAB SIDOARJO  /  DEKAT  MASJID  AL IKHSAN  ",
                    "no_telp_pelapor": "0318666729",
                    "keterangan_pelapor": "MUTASI_K (G9923020188481:cek) - -PELANGGAN  TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43 , TIDAK ADA PETUGAS YANG DATANG   UNTUK MELAKUKAN PEMBAHARUAN  KWH METER  , SISA   PULSA   110  KWH , PTL MENYALA  \\n\\nNO TOKEN  22887947960846358152",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5223020101202",
                    "waktu_lapor": "01/02/2023 15:19:07",
                    "waktu_response": "01/02/2023 15:21:49",
                    "waktu_recovery": "01/02/2023 15:27:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10039484",
                    "nama_pelapor": "BP WIN SAMSON",
                    "alamat_pelapor": "JALAN GUNUNG KRAKATAU GG 1 NO.7",
                    "no_telp_pelapor": "087803561461",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK SUMUT PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Email",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K1223020100275",
                    "waktu_lapor": "01/02/2023 15:19:44",
                    "waktu_response": "01/02/2023 17:47:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8846,
                    "durasi_recovery_time": 33916341,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABI ",
                    "alamat_pelapor": "SOTO BAROKAH JL SYEH UMAR NO - RT 2 RW - KEL PANGKALAN SESAI KEC DUMAI BARAT KOTA DUMAI ",
                    "no_telp_pelapor": "085247234387",
                    "keterangan_pelapor": "MUTASI_K (G9923020188630:kwh periksa) - MOHON PERIKSA APP KARENA DIRAGUKAN BEROPERASINYA.ANGKA COUNTER  TIDAK BERPUTAR . SEJAK  25/01/2023  .ST APP TGL 01/02/2023 : - . HUB  085278881445 AN TRI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5123020101067",
                    "waktu_lapor": "01/02/2023 15:20:16",
                    "waktu_response": "01/02/2023 15:22:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 33925016,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAPARUDDIN",
                    "alamat_pelapor": "KP BUNGUNG PANDANG / KP MELANGUR JL - NO 0 RT-0 / RW-0 KEL BANGKAL KEC BANGKAL KOTA JAKAPONTO ACUAN LOKASI SEKOLAH / MASJID",
                    "no_telp_pelapor": "0882021854798",
                    "keterangan_pelapor": "MUTASI_K (G9923020188466:PETUGAS) - PELANGGAN DENGAN NO.METER 14257802992, TIDAK BISA ENTRY TOKEN, PADA APP MUNCUL KETERANGAN GAGAL. UPDATE VKRN 43. SISA KWH 372 KWH (PTL MENYALA). PELANGGAN TIDAK MENGETAHUI ADANYA PEMBARUAN DI APP",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K5123020101070",
                    "waktu_lapor": "01/02/2023 15:20:54",
                    "waktu_response": "01/02/2023 15:48:46",
                    "waktu_recovery": "01/02/2023 16:24:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1672,
                    "durasi_recovery_time": 2152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "TANGGAL 27/01/2023  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA MOBUIL BANKING BCA PTL MINTA DISAMBUNG KEMBALI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5223020101208",
                    "waktu_lapor": "01/02/2023 15:21:55",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675264915,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "32002198557",
                    "nama_pelapor": "IBU ULFA",
                    "alamat_pelapor": "DS JARIN PADEMAWU 0   RT-0 / RW-0",
                    "no_telp_pelapor": "087850669242",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL MENYALA SISA PULSA PELANGGAN 13,24 KWH. UPDATE VKRN 43.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K2323020100183",
                    "waktu_lapor": "01/02/2023 15:22:28",
                    "waktu_response": "01/02/2023 15:53:01",
                    "waktu_recovery": "01/02/2023 16:16:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1833,
                    "durasi_recovery_time": 1389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32107796396",
                    "nama_pelapor": "BPK BUDI",
                    "alamat_pelapor": "JL TARAP RT.01/- NO 130 D KEL SEI BEDUNGUN KEC TANJUNG REDEB KAB BERAU LOKASI  SEBELAH MASJID AL MUHAIMIN",
                    "no_telp_pelapor": "81255988659",
                    "keterangan_pelapor": "MOHON BANTUAN DAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43,DISPLAY KWH TERTERA GAGAL, NO  TOKEN 26603114870634793282 DAN 43515430758550896475 ,SISA KWH 16,99 , NO METER 32107796396 , PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5123020101074",
                    "waktu_lapor": "01/02/2023 15:22:45",
                    "waktu_response": "01/02/2023 15:48:58",
                    "waktu_recovery": "01/02/2023 16:24:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1573,
                    "durasi_recovery_time": 2149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT TERKAIT REKEING JANUARI 2023 ID PEL 141000244551 MELONJAK, RUMAH KOSONG SEJAK JUNI 2022, PETUGAS CARTER  TIDAK TAHU DATANG ATAU TIDAK, APP METER MUDAH DI JANGKAU, SAAT INI PELANGGAN TIDAK DAPAT MENYAMPAIKAN STAND AKHIR KARENA APP METER DI BAWAH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101075",
                    "waktu_lapor": "01/02/2023 15:22:51",
                    "waktu_response": "01/02/2023 15:45:56",
                    "waktu_recovery": "01/02/2023 16:04:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1385,
                    "durasi_recovery_time": 1107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "12240091",
                    "nama_pelapor": "IBU YOLAN ",
                    "alamat_pelapor": "JL DONOKERTO 9 NO 28 I RT 6 RW 11 KEL KAPASAN KEC SIMOKERTO GANG DEPAN GEREJA GBT NAWARSTU",
                    "no_telp_pelapor": "082231599022",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN SAAT INI BERADA DILUAR INGIN DIPINDAH KE DALAM. NIK KTP 3578155007010001 A/N YOLANDA EKA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K2323020100184",
                    "waktu_lapor": "01/02/2023 15:26:19",
                    "waktu_response": "01/02/2023 15:41:55",
                    "waktu_recovery": "01/02/2023 15:51:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 936,
                    "durasi_recovery_time": 578,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32900396931",
                    "nama_pelapor": "IBU AILI",
                    "alamat_pelapor": "JL.TRANS KALIMANTAN PERGUDANGAN PRIMA LESTARI JALUR II RT.-/- NO.- DS.DURIAN KEC.- KAB.AMBAWANG ,ACUAN KOMPLEK PERGUDANGAN",
                    "no_telp_pelapor": "0561573347",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES PENGAJUAN PD SEKALIGUS MIGRASI DARI DAYA B2T / 16500VA KE B2/53000VA DENGAN NO METER 32900396931 , DENGAN NIK KTP PELANGGAN 3173050705710006 DAN NO NPWP 24.564038.8-039000,PEMOHON MERUPAKAN YANG DIBERI KUASA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5123020101085",
                    "waktu_lapor": "01/02/2023 15:26:50",
                    "waktu_response": "01/02/2023 15:31:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 305,
                    "durasi_recovery_time": 33924456,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10061135",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL WONOREJO PERMAI SELATAN 1 BLOK.CC NO.126 PR NIRWANA EXECUTIVE KEC RUNGKUT KEL WONOREJO KOTA SURABAYA / DEKAT KEBON BIBIT WONOREJO MASUK PERUMAHAN",
                    "no_telp_pelapor": "0315032864",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DISAMBUNG KANGSUNG PETUGAS KARENA GANGGUAN (TERKAIT APP TERBAKAR, G5123012400479) SEJAK TANGGAL 24/01/2023 MENDAPAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI DAN DIJANJIKAN PETUGAS PENGGANTIAN 7 HARI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K1223020100280",
                    "waktu_lapor": "01/02/2023 15:27:35",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 17:15:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675265255,
                    "durasi_recovery_time": 1675271702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIKRI",
                    "alamat_pelapor": "JL SUNGAI BASAH PR TAMAN ANUGRAH PERMAI BLOK FLAMBOYAN NO 126 DS TADUKAN RAGA KEC TANJUNG MORAWA KAB DELISERDANG",
                    "no_telp_pelapor": "085212353883",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES GESER SR DAN JARINGAN UNTUK ID PEL 126130803429 DIKARENAKAN SAAT INI SEDANG ADA RENOVASI BANGUNAN . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5223020101221",
                    "waktu_lapor": "01/02/2023 15:28:50",
                    "waktu_response": "01/02/2023 15:58:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1795,
                    "durasi_recovery_time": 33922846,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "4     0000000",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL RAYA SOLO WONOGIRI KM 21 RT 1 RW 6 DS/KEL NGUTER KEC NGUTER KAB SUKOHARJO JATENG >>> DEPAN PASAR NGUTER",
                    "no_telp_pelapor": "0271593477",
                    "keterangan_pelapor": "MUTASI_K (G9923020188522:Cek) - TGL 27/01/2023 PELANGGAN MENGAJUKAN PERMOHONAN GESER KABEL SR ID PEL 520540388587 MELALUI SURAT KE KANTOR PLN. NAMUN SAAT INI BELUM ADA KONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5223020101226",
                    "waktu_lapor": "01/02/2023 15:29:26",
                    "waktu_response": "01/02/2023 15:29:49",
                    "waktu_recovery": "01/02/2023 15:49:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 1156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBNU/ibnu_arfan_13 ",
                    "alamat_pelapor": "JL JERAN GG H BONKENG RT 3 RW 5 NO 39 KELURAHAN JATILUHUR KECAMATAN JATI ASIH BEKASI KOTA",
                    "no_telp_pelapor": "083140813076",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERDAPAT PERGANTIAN NOMOR METER 14005227872 PTL NORMAL, SISA KWH 13.94",
                    "media": "Instagram",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020101090",
                    "waktu_lapor": "01/02/2023 15:30:15",
                    "waktu_response": "01/02/2023 15:31:39",
                    "waktu_recovery": "01/02/2023 15:40:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI ",
                    "alamat_pelapor": "JL - PR GRAHA SANTOSO REGENCY BLOK A NO. 5 RT 1 RW 4 KEL RUNGKUT KEC RUNGKUT KOTA SURABAYA / DEKAT STIKOM ",
                    "no_telp_pelapor": "081230778838",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT  PELANGGAN INGIN PENGAJUAN PB PROMO SUPER EVERYDAY TARIF R3 DAYA 7700VA  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020101229",
                    "waktu_lapor": "01/02/2023 15:31:08",
                    "waktu_response": "01/02/2023 15:54:29",
                    "waktu_recovery": "01/02/2023 17:22:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1401,
                    "durasi_recovery_time": 5257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBARI ",
                    "alamat_pelapor": "JL. JOMBANG RAYA GG SUKUN RT2 RW6 NO. 33 KEL. PONDOK KACANG TIMUR  KEC. PONDOK AREN TANGSEL",
                    "no_telp_pelapor": "6285591243866",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP.  PELANGGAN MERAGUKAN BEROPERASINYA APP. YBS MEMBANDINGKAN DENGAN TETANGGA TANPA AC JARANG MENGGUNAKAN TV DAN KETIKA PEMAKAIAN 1 LAMPU INDIKATOR BERKEDIP 10X.  STAND APP TGL 01/02/23 = 02044, 9",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K1423020100409",
                    "waktu_lapor": "01/02/2023 15:34:45",
                    "waktu_response": "01/02/2023 15:38:06",
                    "waktu_recovery": "01/02/2023 15:58:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 1231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32171405924",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL SETIA KAWAN PERUMAHAN SURYA AKBAR 7 BLOK I NO 12 KEL: TALANG JAMBE KEC: SUKARAME, PALEMBANG",
                    "no_telp_pelapor": "08111205093",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN ID METER 32171405924, NO KODE TOKEN 02595456177581745080 DAN SISA KWH 340 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101099",
                    "waktu_lapor": "01/02/2023 15:35:49",
                    "waktu_response": "01/02/2023 15:57:07",
                    "waktu_recovery": "01/02/2023 15:58:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1278,
                    "durasi_recovery_time": 71,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10841919",
                    "nama_pelapor": "BP TIRO",
                    "alamat_pelapor": "JL TAMBAK LUMPANG BARU NO.31  RT-002 / RW-00 KEL SUKOMANUNGGAL KEC SUKOMANUNGGAL SURABAYA DEKAT PERGUDANGAN DOMAR INDUSTRI ",
                    "no_telp_pelapor": "085102791017",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA APLIKASI PROFANA PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5223020101233",
                    "waktu_lapor": "01/02/2023 15:36:48",
                    "waktu_response": "01/02/2023 15:47:55",
                    "waktu_recovery": "01/02/2023 17:08:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 4809,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TARI/tarimulyani29 ",
                    "alamat_pelapor": "KP.GEDONG RT 01 RW 10 NO 49. BOJONGGEDE BOGOR",
                    "no_telp_pelapor": "081991650454",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN TERKAIT 720 JAM NYALA. PTL TIDAK PADAM DENGAN SISA KWH 20.93. ",
                    "media": "Instagram",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K3223020100302",
                    "waktu_lapor": "01/02/2023 15:38:37",
                    "waktu_response": "01/02/2023 15:40:57",
                    "waktu_recovery": "01/02/2023 16:48:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 140,
                    "durasi_recovery_time": 4048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOSEPH",
                    "alamat_pelapor": "JL /GG PANORAMA KP PINTU AIR  NO.22   RT-2 / RW-4 DS WALUYA KEC CIKARANG UTARA KAB BEKASI",
                    "no_telp_pelapor": "6285716887531",
                    "keterangan_pelapor": "GAGAL BELI TOKEN PTL NYALA SISA 10 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K3223020100303",
                    "waktu_lapor": "01/02/2023 15:39:48",
                    "waktu_response": "01/02/2023 15:43:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 33923758,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDIYANTO",
                    "alamat_pelapor": "PASAR LAMONAE JL.POROS  TRANS SULAWESI NO.- RT.-/- DS LAMONAE  KEC WIWIRANO KAB.KONAWE UTARA  ",
                    "no_telp_pelapor": "82254200328",
                    "keterangan_pelapor": "MUTASI_K (G9923020188495:perlu penanganan gangguan) - GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 PTL MENYALA SISA KWH 15.72\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5123020101114",
                    "waktu_lapor": "01/02/2023 15:42:46",
                    "waktu_response": "01/02/2023 15:56:31",
                    "waktu_recovery": "01/02/2023 16:31:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 2092,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO",
                    "alamat_pelapor": "JL- PR  CLUSTER HOUSTON  BLOK O NO.1 RT- RW- KEL BANJAR AGUNG  KEC CIPOCOK JAYA KOTA SERANG / RUMAH PERTAMA , DEKAT POS SATPAM  ",
                    "no_telp_pelapor": "081317516121",
                    "keterangan_pelapor": "MOHON KONFIRMASI KE PELANGGAN . PELANGGAN PERMOHONAN PB SUPER EVERYDAY (MOBIL LISTRIK) DAYA 7700VA . PELANGGAN SUDAH MEMILIKI HOME CHARGING (NAMUN BELUM TERPASANG). PELANGGAN MENERIMA INFO DARI EV CHARGING PLN GROUP (A.N SURI , NM TELEPON 085781000740). LOKASI DIMINTA APP METER TERPASANG TERLEBIH DAHULU TERKAIT  :  G5123012500916 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5223020101244",
                    "waktu_lapor": "01/02/2023 15:44:41",
                    "waktu_response": "01/02/2023 15:53:23",
                    "waktu_recovery": "01/02/2023 15:54:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 522,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL RAYA PATI GABUT KM 4 DUKUH GEMPOL DESA GEMPOLSARI, KEC GABUT, KAB PATI // WARUNG MAKAN QUROTA SPESIAL BELUT",
                    "no_telp_pelapor": "081331539597",
                    "keterangan_pelapor": "TANGGAL 1/2/2023 TUNGGAKAN REKENING JANUARI 2023. BERIKUT BK DAN REKENING BERJALAN JANUARI 2023 TELAH DILUNASI VIA ALFAMART. MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K2323020100194",
                    "waktu_lapor": "01/02/2023 15:45:03",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675266303,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DARMANTO ",
                    "alamat_pelapor": "DUSUN CINGKA DS.TANJUNG BUNUT KEC.TAYAN HILIR KAB. SANGGAU, KALIMANTAN BARAT ACUAN : - ",
                    "no_telp_pelapor": "85348060906",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 21/12/2022 PEMBAYARAN PROSES PB (R1MT/900 VA ) DENGAN NO REG 2130012051456. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TERKAIT NO LAPOR  K5423013001215 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K5223020101251",
                    "waktu_lapor": "01/02/2023 15:46:59",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 18:06:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675266419,
                    "durasi_recovery_time": 1675274762,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "264716",
                    "nama_pelapor": "Bapak Ari",
                    "alamat_pelapor": "JL. SOEPOMO 76A RT003 RW04 KEL. BUARAN INDAH KEC. TANGERANG KAB. TANGERANG",
                    "no_telp_pelapor": "085313819566",
                    "keterangan_pelapor": "TERKAIT K5423010307326 MOHON INFORMASI DAN PENJELASAN. TGL 30/11/2022 PETUGAS DATANG DAN MENGINFORMASIKAN UNTUK TAGIHAN BULAN NOVEMBER DAN DESEMBER 2022 TELAH DILAKUKAN PEMBAYARAN MELALUI PETUGAS NAMUN PADA DATA AP2T PELANGGAN BELUM MELUNASI TAGHAN REKENING LISTRIK PERIODE DESEMBER 2022. PELANGGAN MENGINGINKAN INFORMASI TERKAIT PERIHAL TSB.\\nPELANGGAN PERNAH MELAPOR DENGAN NO LAPOR K5423010200542, STATUS SELESAI. PELANGGAN BELUM DITINDAKLANJUTI.\\n\\n",
                    "media": "Email",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K2323020100195",
                    "waktu_lapor": "01/02/2023 15:47:45",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675266465,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DARMANTO",
                    "alamat_pelapor": "DUSUN CINGKA DS.TANJUNG BUNUT KEC.TAYAN HILIR KAB. SANGGAU, KALIMANTAN BARAT ACUAN : -",
                    "no_telp_pelapor": "85348060906",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 21/12/2022 PEMBAYARAN PROSES PB (R1MT/900 VA ) DENGAN NO REG 2130012051455. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TERKAIT NO LAPOR  K5423013001235 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K5123020101126",
                    "waktu_lapor": "01/02/2023 15:48:18",
                    "waktu_response": "01/02/2023 15:51:30",
                    "waktu_recovery": "01/02/2023 16:00:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA ",
                    "alamat_pelapor": "PR PONDOK CANDRA CLUSTER JASMINE PARK JL MELON TENGAH NO 66 KEL TAMBAKREJO KEC WARU KAB SIDOARJO :: DARI POS SECURITY LURUS , LOKASI KANAN JALAN ",
                    "no_telp_pelapor": "0318793207",
                    "keterangan_pelapor": "NO LAPOR : K5123011901282, PELANGGAN PENGAJUAN PINDAH APP TGL 19/01/2023, SYARAT SUDAH LENGKAP, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN PADA TGL 30/01/2023 DENGAN NOMINAL RP 344.000, DENGAN NO REGISTER : 5114333025017, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K2323020100197",
                    "waktu_lapor": "01/02/2023 15:49:31",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675266571,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DARMANTO",
                    "alamat_pelapor": "DUSUN TENGKUYUNG  DS.TANJUNG BUNUT KEC.TAYAN HILIR KAB. SANGGAU, KALIMANTAN BARAT ACUAN : -",
                    "no_telp_pelapor": "85348060906",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 23/12/2022 PEMBAYARAN PROSES PB (R1T/900 VA ) DENGAN NO REG 2130012051484 . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TERKAIT NO LPAOR  K5423013001257 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K2323020100198",
                    "waktu_lapor": "01/02/2023 15:51:08",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675266668,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DARMANTO",
                    "alamat_pelapor": "DUSUN TENGKUYUNG  DS.TANJUNG BUNUT KEC.TAYAN HILIR KAB. SANGGAU, KALIMANTAN BARAT ACUAN : - ",
                    "no_telp_pelapor": "85348060906",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 23/12/2022 PEMBAYARAN PROSES PB (R1MT/900 VA ) DENGAN NO REG 2130012051481 . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN   TERKAIT NO LAPOR K5423013001275 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K5123020101131",
                    "waktu_lapor": "01/02/2023 15:52:40",
                    "waktu_response": "01/02/2023 15:55:36",
                    "waktu_recovery": "01/02/2023 16:16:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7354697",
                    "nama_pelapor": "IBU YAYUK",
                    "alamat_pelapor": "DN KEBONAGUNG                 RT-005 / RW-02",
                    "no_telp_pelapor": "085850964202",
                    "keterangan_pelapor": "TANGGAL 31/01/2023PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI BESERTA BK TELAH DILUNASI VIA KONTER PULSA PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRENGAT"
                },
                {
                    "no_laporan": "K5223020101261",
                    "waktu_lapor": "01/02/2023 15:53:11",
                    "waktu_response": "01/02/2023 16:01:58",
                    "waktu_recovery": "01/02/2023 17:56:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 6872,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL LATSITARDA KEL KAMBU KEC KAMBU, KOTA KENDARI, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082246792795",
                    "keterangan_pelapor": "TGL 07/11/2022 PROSES PB (R1MT / 900 VA) MELALUI LOKET PLN DENGAN KODE BOOKING 8875540003980804. TGL 07/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. PADA STATUS AP2T TERTERA PEMBAYARAN. TERKAIT LAPORAN K5223011701360 SUDAH DIKONFIRMASI  PETUGAS MENUNGGU KETERSEDIAAN KABEL. PELANGGAN MINTA SEGERA DIREALISASIKAN.",
                    "media": "Email",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5123020101137",
                    "waktu_lapor": "01/02/2023 15:55:15",
                    "waktu_response": "01/02/2023 16:40:59",
                    "waktu_recovery": "01/02/2023 17:27:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2744,
                    "durasi_recovery_time": 2812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000355281",
                    "nama_pelapor": "IBU JUNIATI NINGSIH",
                    "alamat_pelapor": "JL GUBENG KLINGSINGAN 2 NO 6 RT-0 / RW- 3 KEC GUBENG KEL GUBENG KOD SURABAYA",
                    "no_telp_pelapor": "085804059003",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100670, TERKAIT LAPORAN K5123013101399 (TANGGAL 31-01-2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31-01-2023 TAGIHAN BULAN 01-2023 BESERTA BK TELAH DILUNASI VIA PC POS BANK ARTHA GRAHA -  PTL MINTA DISAMBUNG KEMBALI ) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ==>SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.ANGGA.LC TGL. 01/02/2023 JAM 16.03 WIB DENGAN ID TIKET K5123020101137, PELANGGAN HARD COMPLAIN HAMPIR 2 HARI PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K1423020100417",
                    "waktu_lapor": "01/02/2023 15:55:26",
                    "waktu_response": "01/02/2023 15:59:35",
                    "waktu_recovery": "01/02/2023 16:02:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 180,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DESMANTORO",
                    "alamat_pelapor": "JL. GADINGREJO NO. - RT 01 RW 06 KEL. GADINGREJO KEC. GADING REJO KAB. PRINGSEWU PROVINSI LAMPUNG",
                    "no_telp_pelapor": "085377278867",
                    "keterangan_pelapor": "TGL 16/01/23 PROSES PB (B1T/4400 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 172509912301164773 DAN NO KODE PEMBAYARAN 1725012100814. TGL 17/01/23 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5123020101139",
                    "waktu_lapor": "01/02/2023 15:55:58",
                    "waktu_response": "01/02/2023 16:05:46",
                    "waktu_recovery": "01/02/2023 18:20:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 8109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SUTRISNO",
                    "alamat_pelapor": "JL. SIDOKAPASAN GG. V NO.3C, KEL SIDODADI, KEC SIMOKERTO, KOTA SURABAYA, JAWA TIMUR",
                    "no_telp_pelapor": "085100951345",
                    "keterangan_pelapor": "TERKAIT NO.LAPOR K5123013100416, PELANGGAN PENDAFTARAN PB  R1MT 900 NO REGISTER 5110412029207 DAN NO AGENDA 511049912301241947 BP LUNAS PADA TGL 24/01/2023  , NAMUN HINGGA SAAT INI BELUM REALISASI (INFO DARI PELANGGAN SAMPAI DENGAN SAAT INI MASIH BELUM ADA KONFIRMASI DARI PETUGAS)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5223020101269",
                    "waktu_lapor": "01/02/2023 15:58:37",
                    "waktu_response": "01/02/2023 16:01:12",
                    "waktu_recovery": "01/02/2023 16:22:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 1292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK) TERKAIT LAPORAN K5423020101538 BELUM ADA KONFIRMASI",
                    "media": "Email",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K1223020100301",
                    "waktu_lapor": "01/02/2023 15:59:46",
                    "waktu_response": "01/02/2023 16:08:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 33922251,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAMUDHANI   ",
                    "alamat_pelapor": "JL LAM AWE NO. 237  RT - RW - LORONG LAM AWI 1 DS LAMTEMEN BARAT KEC JAYA BARU KOTA BANDA ACEH ACUAN BALAI PENGAJIAN RAIHAN ",
                    "no_telp_pelapor": "085296150974",
                    "keterangan_pelapor": "MUTASI_K (G9923020188520:reposisi kwh meter) - MOHON BANTUAN LAYANAN PROSES GESER APP. PELANGGAN DENGAN ID PEL 111000955435 DIKARENAKAN LETAKNYA INGIN DI GESER KE SEBELAH KIRI. DENGAN DATA PEMOHON /PELANGGAN :RAMUDHANI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5223020101271",
                    "waktu_lapor": "01/02/2023 15:59:52",
                    "waktu_response": "01/02/2023 16:07:30",
                    "waktu_recovery": "01/02/2023 16:43:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 2164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIFIN",
                    "alamat_pelapor": "JL GROGOL NO 80 KEL GROGOL KEC GROGOL KAB SUKOHARJO JATENG >> LOKASI RUKO TRANSVISION, DEPAN KANTOR KEC GROGOL",
                    "no_telp_pelapor": "0271728581",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN KWH METER TELAH DILAKUKAN PEMUTUSAN PENYAMBUNGAN (TUSBUNG) DIKARENAKAN BELUM MELAKUKAN PEMBAYARAN SELAMA 3 BULAN. SAAT INI PELANGGAN AKAN MELAKUKAN PEMBAYARAN REKENING NAMUN PELANGGAN TIDAK MENGETAHUI ID PEL, PELANGGAN JUGA MENGHENDAKI PTL DISAMBUNG SESUAI KETENTUAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATENG )"
                },
                {
                    "no_laporan": "K5123020101148",
                    "waktu_lapor": "01/02/2023 16:00:35",
                    "waktu_response": "01/02/2023 16:03:01",
                    "waktu_recovery": "01/02/2023 16:09:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AIMIN ",
                    "alamat_pelapor": "JLN L. MANGKURAT BLOK E  NO 41 RT 35 RW 0 KEL PELITA KEC SAMARINDA ILIR KOTA SAMARINDA /SEBELUM LAPANGAN PESAWAT",
                    "no_telp_pelapor": "082255142915",
                    "keterangan_pelapor": "TANGGAL  30/01/2023  PTL DIPUTUS SEMENTARA  (APP DICABUT) DAN TANGGAL 29/01/2023 TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI , PTL MINTA SEGERA DISAMBUNG. TERKAIT K5123013000214  BELUM DITANGANI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5223020101277",
                    "waktu_lapor": "01/02/2023 16:02:21",
                    "waktu_response": "01/02/2023 16:48:41",
                    "waktu_recovery": "01/02/2023 16:57:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2780,
                    "durasi_recovery_time": 522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE ",
                    "alamat_pelapor": "JL JANGKANG KIDUL PENGASIH NO - RT 47 RW 23 KEL GEDANGAN KEC SENTOLO KAB KULONPROGO // LOKASI 2 KM METER DARI PASAR BAWES",
                    "no_telp_pelapor": "081225150809",
                    "keterangan_pelapor": "LAPOR ULANG TERKAIT NO LAPOR K5223013101189\\nMOHON BANTUAN DAN INFORMASI KEPADA PELANGGAN. BAHWA PELANGGAN SUDAH MELAKUKAN REGISTRASI DI UNIT NAMUN BELUM ADA NO REGISTRASI DARI PETUGAS UNTUK PROSES PEMBAYARAN DAN PEMASANGANNYA. PELANGGAN MENGINGINKAN INFORMASI TERKAIT HAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5123020101153",
                    "waktu_lapor": "01/02/2023 16:02:42",
                    "waktu_response": "01/02/2023 16:15:07",
                    "waktu_recovery": "01/02/2023 16:48:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 2009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "JL MAYOR ABDUR RAHMAN RT 3 RW 10 KEL KOTAKALER KEC SUMEDANG UTARA KAB SUMEDANG JABAR , LOKASI SPBU",
                    "no_telp_pelapor": "081321011110",
                    "keterangan_pelapor": "TERKAIT NO.LAPOR K5123011900832, PADA BULAN SEPTEMBER 2022 PELANGGAN SUDAH PENGAJUAN SURAT PERMOHON UNTUK PROSES PB PLTS, SUDAH DISURVEY OLEH PETUGAS PLN NAMUN BELUM ADA INFORMASI TERKAIT DISETUJUI ATAU TIDAK PERMOHONAN TERSEBUT, MOHON KONFIRMASI DAN PENJELASAN KE PELANGGAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMEDANG KOTA"
                },
                {
                    "no_laporan": "K5223020101280",
                    "waktu_lapor": "01/02/2023 16:03:04",
                    "waktu_response": "01/02/2023 16:07:24",
                    "waktu_recovery": "01/02/2023 16:17:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 612,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001914506",
                    "nama_pelapor": "BP ANANG",
                    "alamat_pelapor": "PERUM BUMI ASRI B.49 LINGKUNGAN BANJAR KOLOT RT 2 RW 12 KEL BANJAR KEC BANJAR KOTA BANJAR 46311",
                    "no_telp_pelapor": "085318745192",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI JUHENDI MENJADI ANANG LUQMAN. DENGAN NO. KTP PEMILIK 3279012111650002 AN. ANANG LUQMAN  DAN NPWP PEMILIK 243485406425000 PEMOHON MENGAKU SEBAGAI PEMILIK.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5123020101155",
                    "waktu_lapor": "01/02/2023 16:02:59",
                    "waktu_response": "01/02/2023 16:03:30",
                    "waktu_recovery": "01/02/2023 16:06:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 31,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000",
                    "nama_pelapor": "IBU NIA  ",
                    "alamat_pelapor": "JL  KEDUNG PENGKOL   GG  5  NO  4 A  RT 1 RW 5 KEL  MOJO KEC  GUBENG KOTA  SURABAYA  /DEKAT  SMK  5 ",
                    "no_telp_pelapor": "082244503030",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL  31/01/2023  TAGIHAN BULAN  JANUARI  2023 BESERTA BK TELAH DILUNASI VIA BTN  PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K1223020100305",
                    "waktu_lapor": "01/02/2023 16:08:44",
                    "waktu_response": "01/02/2023 16:25:21",
                    "waktu_recovery": "01/02/2023 21:49:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 997,
                    "durasi_recovery_time": 19428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DESRI",
                    "alamat_pelapor": "JL KARTAMA NO.3 RT06 RW 05  GG BERSAMA KEL MAHARATU KEC MARPOYAN DAMAI PEKANBARU RIAU\\n ACUAN : SEBRANG KANTOR LURAH ",
                    "no_telp_pelapor": "081350005568",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 156.12 KWH \\n NO TOKEN : 7340 3726 5705 2618 4827",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K1423020100431",
                    "waktu_lapor": "01/02/2023 16:10:55",
                    "waktu_response": "01/02/2023 16:12:34",
                    "waktu_recovery": "01/02/2023 21:47:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 20115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL. PERSATUAN GG. MUSHOLA NO. 0 RT 5 RW 8 KP MARUGA KEL.SIASAR KEC. SERPONG KOTA TANGERANG SELATAN DIDEKAT LOOK AN LOOK",
                    "no_telp_pelapor": "628567775523",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100260, MOHON BANTUAN LAYANAN, PROSES GESER  APP UNTUK ID PEL 14436711635 DIKARENAKAN RENOVASI BANGUNAN. DENGAN DATA PEMILIK PERSIL : NAMA : EMPUD SAEPUDIN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K3223020100322",
                    "waktu_lapor": "01/02/2023 16:14:42",
                    "waktu_response": "01/02/2023 16:16:01",
                    "waktu_recovery": "01/02/2023 20:16:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 79,
                    "durasi_recovery_time": 14457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JL PARADISE RASAMALA 2 PR NIRWANA SERPONG A CLUSTER RASAMALA BLOK I 3 NO 68 KEL BAKTI JAYA KEC SETU KOTA TANGERANG SELATAN, DIDEKAT PERUMAHAN BUKIT DAGO",
                    "no_telp_pelapor": "6285817718350",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DGN NO METER 14046302841 (PTL NYALA) SISA PULSA 89.58 KWH, TERTERA KET : SILAHKAN KIRIM DIL PREPAID !!!",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5223020101302",
                    "waktu_lapor": "01/02/2023 16:14:55",
                    "waktu_response": "01/02/2023 17:35:20",
                    "waktu_recovery": "01/02/2023 20:24:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4825,
                    "durasi_recovery_time": 10156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "010497010",
                    "nama_pelapor": "BP DIMAS",
                    "alamat_pelapor": "JL SIMO GUNUNG KERAMAT TIMUR NO 9 RT-/RW-, KEL BANYUURIP, KEC -, KOTA SURABAYA // MASUK AREA PERKAMPUNGAN",
                    "no_telp_pelapor": "6285731209043",
                    "keterangan_pelapor": "PELANGGAN AKAN MELAKUKAN PEMBAYARAN REKENING LISTRIK BULAN JANUARI 2023 DIKARENAKAN SUDAH DILAKUKAN TUSBUNG. NAMUN SETELAH DICEK DI APKT SUDAH TERBAYARKAN PADA 31/1/2023 DAN PELANGGAN MERASA BELUM MEMBAYARKAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. PELANGGAN TELAH MENGHUBUNGI KEMBALI KE PLN 123, DIKARENAKAN BELUM ADA PENANGANAN MAUPUN KONFIRMASI DARI PETUGAS. MOHON TINDAK LANJUT DAN PENYELESAIANNYA.\\nCC.52.ISMAIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K1223020100310",
                    "waktu_lapor": "01/02/2023 16:15:44",
                    "waktu_response": "01/02/2023 16:28:30",
                    "waktu_recovery": "01/02/2023 17:22:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 3213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIA",
                    "alamat_pelapor": "JL BANTU BELAH 2 PERUM ALYA RESIDENCE NO 9  RT 0 RW 0 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN ",
                    "no_telp_pelapor": "081370937374",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100095, MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA POSISI APP TERLALU DIDALAM PERSIL MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. MOHON UNTUK MENGHUBUNGI KE NO TELP (081315036330) PELANGGAN PERNAH LAPOR DENGAN NO : K5423012202926, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. / INFO PELANGGAN SUDAH MELAPOR SEMINGGU LALU BELUM DI TANGANI CC.12.IVAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020101305",
                    "waktu_lapor": "01/02/2023 16:16:03",
                    "waktu_response": "01/02/2023 16:20:56",
                    "waktu_recovery": "01/02/2023 17:09:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 293,
                    "durasi_recovery_time": 2904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUADI",
                    "alamat_pelapor": "JL RAYA SPG RT 5 RW 9 NO -- KEL LUBANG BUAYA KEC CIPAYUNG  JAKTIM DKI JAKARTA // DEKAT SMP 81 ",
                    "no_telp_pelapor": "02184995952",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN KONFIRMASI PELANGGAN MENDAPATKAN TELP DARI NOMOR 84977814. SEBELUMNYA PELANGGAN MENGAJUKAN PERMOHONAN PASANG BARU MELALUI PENGAWAS KANTOR PLN SETEMPAT DAYA 1125000. MOHON PELANGGAN DIKONFIRMASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100311",
                    "waktu_lapor": "01/02/2023 16:16:32",
                    "waktu_response": "01/02/2023 19:17:18",
                    "waktu_recovery": "01/02/2023 19:27:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10846,
                    "durasi_recovery_time": 634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI",
                    "alamat_pelapor": "JL KESEHATAN NO.11 RT 001/ RW 007 KEL KAMPUNG BANDAR KEC SENAPELAN KOTA PEKANBARU RIAU ACUAN-",
                    "no_telp_pelapor": "076124888",
                    "keterangan_pelapor": "MOHON INFOR MASI DAN PENJELASANYA PELANGGAN DENGAN ID PEL  181110992479 DILAKUKAN PERGANTIAN METERAN DARI PASKA KE LPB TERKAIT TUSBUNG TAGIHAN SUDAH DILUNASI DAN PETUGAS AKAN MEREALISASIKAN KE LPB. NAMUN PELANGGAN KEBERATAN DAN MENGINGINKAN DI PASKABAYAR TERKAIT LAPORAN SEBELUMNYA K1223013100226",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K1423020100439",
                    "waktu_lapor": "01/02/2023 16:16:36",
                    "waktu_response": "01/02/2023 16:52:44",
                    "waktu_recovery": "02/02/2023 09:39:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2168,
                    "durasi_recovery_time": 60377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EMILIA",
                    "alamat_pelapor": "JL.BETAWI RAYA KOMP  GRIYA KENCANA INDAH TAHAP III BLOK.I NO.10 RT.68 RW.012 KEL.LEBUNG GAJAH KEC.SEMATANG BORANG , PALEMBANG DIDEKAT MASJID AL YUSRO / DIDEKAT RS CHARITAS",
                    "no_telp_pelapor": "082178077059",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI , INFO PELANGGAN SEBELUMNYA DILAKUKAN PEMUTUSAN RAMPUNG DAN DILAKUKAN PROSES MIGRASI OLEH PETUGAS , PELANGGAN BERSEDIA DAN  TELAH MEMBAYAR SENILAI RP.20.000,- KELOKET PLN NAMUN TIDAK DIBERIKAN KODE PEMBAYARAN. PELANGGAN INGIN SEGERA PROSES MIGRASI DIREALIASI HARI INI. ID PEL : 141102478106",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K1423020100440",
                    "waktu_lapor": "01/02/2023 16:16:35",
                    "waktu_response": "01/02/2023 16:24:10",
                    "waktu_recovery": "01/02/2023 17:15:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 3075,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101183",
                    "waktu_lapor": "01/02/2023 16:17:47",
                    "waktu_response": "01/02/2023 16:20:41",
                    "waktu_recovery": "01/02/2023 19:11:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 10237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SHOLEH",
                    "alamat_pelapor": "JL- PR WATU BESI RAYA BLOK U NO 14   RT-4 / RW-7 KEL KARANG DUREN KEC PAKIS AJI KOTA MALANG )DKT MUSHOLA)",
                    "no_telp_pelapor": "082139267680",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 14046459427 KESULITAN PEMBELIAN TOKEN DI (INDOMARET) DENGAN KETERANGAN (BELUM VERIFIKASI) DAN KETERANGAN “KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 104 KWH. BELUM ADA PERGANTIAN KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020101187",
                    "waktu_lapor": "01/02/2023 16:18:22",
                    "waktu_response": "01/02/2023 16:24:22",
                    "waktu_recovery": "01/02/2023 17:15:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 360,
                    "durasi_recovery_time": 3069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5123020100935 PELANGGAN SUDAH DIHUBUNGI OLEH UNIT TERKAIT BAHWA DISARANKAN UNTUK MENGAJUKAN MIGRASI, NAMUN PELANGGAN TIDAK BERKENAN DAN MENGHENDAKI DISAMBUNG TETAP MENGGUNAKAN APP PASCABAYAR. MOHON BANTUAN TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K3223020100324",
                    "waktu_lapor": "01/02/2023 16:19:03",
                    "waktu_response": "01/02/2023 16:50:27",
                    "waktu_recovery": "01/02/2023 21:33:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1884,
                    "durasi_recovery_time": 17005,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHARUDIN",
                    "alamat_pelapor": "JL MASJID BAITURRAHMAN KEL BIRING ROMANG KEC MANGGALA KOTA MAKASSAR PROV SULAWESI SELATAN ACUAN: DEKAT GEREJA ",
                    "no_telp_pelapor": "85342281356",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PB R1MT 900 VA TGL 20/1/2023 DENGAN NO REG: 3211112060350, TGL 20/1/2023 TELAH MELAKUKAN PEMBAYARAN UNTUK BP DAN STROM AWAL, NAMUN HINGGA TGL 1/2/2023 BELUM ADA REALISASI PENYAMBUNGAN DARI PETUGAS\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5123020101189",
                    "waktu_lapor": "01/02/2023 16:19:05",
                    "waktu_response": "01/02/2023 16:35:15",
                    "waktu_recovery": "01/02/2023 17:13:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 970,
                    "durasi_recovery_time": 2282,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUDAKIR ",
                    "alamat_pelapor": "DN MOR OLOH DS REK KEREK RT-3 RW-4  JL- NO- KEC PALENGGAAN KAB PAMEKASAN / DEKAT MASJID AL HIDAYAH  ",
                    "no_telp_pelapor": "082335980980",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 16 KWH, TIDAK ADA PEMBAHARUAN KWH METER , NO TOKEN  : 4415 3437 5057 8662 9330, LAPORAN SEBELUMNYA K5123020100395",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5223020101310",
                    "waktu_lapor": "01/02/2023 16:20:06",
                    "waktu_response": "01/02/2023 18:55:17",
                    "waktu_recovery": "01/02/2023 19:00:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9311,
                    "durasi_recovery_time": 341,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00016918102",
                    "nama_pelapor": "IBU NING ",
                    "alamat_pelapor": "JL- NO- DK PUNGKURAN RT-1 / RW-6 KEL WANGSAN KEC JUMAPOLO KAB KARANGANYAR > DEKAT DENGAN UTARA PONDOK SEMBOH",
                    "no_telp_pelapor": "02716883027",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGAJUKAN PERUBAHAN TARIF DARI R1M / 900 MENJADI R1 / 900 DENGAN NOMOR NIK 3313033112580005 DAN ID PEL 520540886540 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5123020101191",
                    "waktu_lapor": "01/02/2023 16:20:45",
                    "waktu_response": "01/02/2023 16:47:16",
                    "waktu_recovery": "01/02/2023 17:33:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1591,
                    "durasi_recovery_time": 2746,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "13079",
                    "nama_pelapor": "IBU ARNI",
                    "alamat_pelapor": "JL BINTARA 9 NO 85A RT 2 RW 5 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI. ACUAN : DEKAT TOKO FLORIDA ATAU NASI UDUK KEBON",
                    "no_telp_pelapor": "081285814623",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 149.67 KWH. NO TOKEN 3358 2955 2139 0452 0579",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1423020100445",
                    "waktu_lapor": "01/02/2023 16:23:55",
                    "waktu_response": "01/02/2023 16:52:56",
                    "waktu_recovery": "02/02/2023 09:39:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1741,
                    "durasi_recovery_time": 60372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENNI MARYANTI ",
                    "alamat_pelapor": "JL LUBUK KAWAH NO 166 RT-62 / RW-13  KEL KEBUN BUNGA KEC SUKARAME KOTA PALEMBANG / DEKAT PEMBANGUNAN",
                    "no_telp_pelapor": "085273208837",
                    "keterangan_pelapor": "MOHON PERIKSA APP, INFO PELANGGAN SISA KWH PADA APP TIDAK BERKURANG SEJAK 10 HARI YANG LALU SISA KWH: 65.65 KWH DENGAN NO.METER 56505608788",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5223020101316",
                    "waktu_lapor": "01/02/2023 16:24:03",
                    "waktu_response": "01/02/2023 16:26:12",
                    "waktu_recovery": "01/02/2023 16:26:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 41,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DAINO ",
                    "alamat_pelapor": "DS SUKA MAJU RT 7 RW 2 KEC TAPUNG HILIR KAB KAMPAR PROV RIAU",
                    "no_telp_pelapor": "082283267297",
                    "keterangan_pelapor": "TERKAIT LAPORAN NO. K5423010805781. MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGANAN SEMENTARA DAYA (R1MT / 900 VA) DIKARENAKAN AKAN PINDAH LOKASI UNTUK 12 BULAN. DENGAN NO. KTP PEMILIK 1401110704720003 AN. DAINO. PEMOHON MENGAKU SEBAGAI (PEMILIK), => PELANGGAN INGIN MEMBATALKAN PERMOHONANNYA KARENA TETAP INGIN MENGGUNAKAN LISTRIK DAN BERLANGGAN PLN",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5223020101317",
                    "waktu_lapor": "01/02/2023 16:24:14",
                    "waktu_response": "01/02/2023 16:29:07",
                    "waktu_recovery": "01/02/2023 16:36:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 293,
                    "durasi_recovery_time": 459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP INDRA ",
                    "alamat_pelapor": "JL MESJID AL HIDAY NO 17 RT0 RT- / RW- KEL PEJATEN BARAT KEC PASAR MINGGU KOTA JAKARTA SELATAN ACUAN LOKASI SEBELAH HIDAYAH 2",
                    "no_telp_pelapor": "0217714194",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK (JANUARI 2023) = 6824, STAND APP (TGL 01/02/2023) = 6447, DATA PENDUKUNG (RUMAH KOSONG DAN BERPAGAR .TIDAK MENGETAHUI PETUGAS CATER JARANG DATANG ATAU TIDAK). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5123020101199",
                    "waktu_lapor": "01/02/2023 16:28:13",
                    "waktu_response": "01/02/2023 16:35:13",
                    "waktu_recovery": "01/02/2023 16:56:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 420,
                    "durasi_recovery_time": 1259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025751778",
                    "nama_pelapor": "BP ALFAN",
                    "alamat_pelapor": "JL PR. TAMAN GUNUNG ANYAR BLOK G NO. 51 KEL. GUNUNG ANYAR TAMBAK KEC. GUNUNG ANYAR KOTA SURABAYA\\n ",
                    "no_telp_pelapor": "085735236736",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 25/01/2023  MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020101202",
                    "waktu_lapor": "01/02/2023 16:29:25",
                    "waktu_response": "01/02/2023 17:38:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4127,
                    "durasi_recovery_time": 33916879,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "09070796",
                    "nama_pelapor": "BP RIZAL",
                    "alamat_pelapor": "JL KARANG PANDAN DS KARANG PANDAN NO 1 KEC REJOSO RT 1 RW 1 KAB PASURUAN LOKASI DI BAWAH GAPURA / DEKAT WARUNG BP JUPRI",
                    "no_telp_pelapor": "08123505003",
                    "keterangan_pelapor": "MUTASI_K (G9923020188609:padam) - PELANGGAN KONFIRMASI MCB KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK 2 HARI LALU, TIDAK ADA BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K1423020100451",
                    "waktu_lapor": "01/02/2023 16:31:23",
                    "waktu_response": "01/02/2023 19:36:35",
                    "waktu_recovery": "01/02/2023 22:38:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11112,
                    "durasi_recovery_time": 10899,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASMADI ",
                    "alamat_pelapor": "KOMP LINDUNG INDAH BLOK.C RT.17 KEC.SUNGAI GELAM KAB.MUARO JAMBI ",
                    "no_telp_pelapor": "081366324979",
                    "keterangan_pelapor": "TGL 30/1/23 TUNGGAKAN REK JAN 23  BERIKUT BK,   TELAH DILUNASI VIA MBANKING BRI. PTL MINTA SEGERA DISAMBUNG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5223020101336",
                    "waktu_lapor": "01/02/2023 16:32:21",
                    "waktu_response": "01/02/2023 16:34:46",
                    "waktu_recovery": "01/02/2023 17:34:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 145,
                    "durasi_recovery_time": 3594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000021940",
                    "nama_pelapor": "IBU TIARA",
                    "alamat_pelapor": "KP JATIJAJAR    JL JATIJAJAR , NO 46 RT 07 RW 08 KEL JATIJAJAR KEC TAPOS KOTA DEPOK // DEKAT DENGAN PR JATIJAJAR ",
                    "no_telp_pelapor": "6285693624560",
                    "keterangan_pelapor": "TANGGAL  01/02/2023 TUNGGAKAN REKENING JANUARI 2022 BERIKUT BK DAN REKENING BERJALAN FEBRUARI TELAH DILUNASI VIA ALFAMIDI  MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K1423020100452",
                    "waktu_lapor": "01/02/2023 16:36:09",
                    "waktu_response": "01/02/2023 17:10:46",
                    "waktu_recovery": "01/02/2023 17:27:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2077,
                    "durasi_recovery_time": 1005,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ASTA",
                    "alamat_pelapor": "DN TALANG ES  RT-2 / RW-4 KEL. TALANG ES KAB. KARANG ANYAR PROV LAMPUNG. ",
                    "no_telp_pelapor": "02150850300",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23 = 2440, ST AK REK FEB 23 = 2567, ST APP TGL 01/02/2023  = 2440 . REK BELUM DILUNASI PELANGGAN MENUNGGU KOREKSI. RUMAH TIDAK DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K5123020101219",
                    "waktu_lapor": "01/02/2023 16:37:31",
                    "waktu_response": "02/02/2023 07:50:46",
                    "waktu_recovery": "02/02/2023 09:41:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 54795,
                    "durasi_recovery_time": 6615,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1289652",
                    "nama_pelapor": "BP MICHAEL ",
                    "alamat_pelapor": "JL KALIJUDAN INDAH GG  1 PR VILLA KALIJUDAN INDAH  BLOK I NO12 B KEL KALIJUDAN RT 5 RW 0 KEC MULYOREJO KOTA SURABAYA // DALAM PERUMAHAN VILLA KALIJUDAN INDAH ",
                    "no_telp_pelapor": "08121778191",
                    "keterangan_pelapor": "NO NIK : 3578262405910003 ( MICHAEL PUTRA BANI ) \\nPELANGGAN PENGAJUAN PINDAH TIANG, DIKARENAKAN TIANG MENUTUPI PAGAR",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5223020101353",
                    "waktu_lapor": "01/02/2023 16:40:30",
                    "waktu_response": "01/02/2023 16:45:57",
                    "waktu_recovery": "01/02/2023 16:50:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "04198046940",
                    "nama_pelapor": "IBU MOORINA SAWIR ",
                    "alamat_pelapor": "KK PRUM TAMAN JATINEGARA BL B1 18 KEL PENGGILINGAN KEC CAKUNG KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "08111912882",
                    "keterangan_pelapor": "PD 2200 - 4400 \\nNO REGISTER 5442015138182\\nNO AGENDA 544200122302011903\\nID PEL 544203322313",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020101226",
                    "waktu_lapor": "01/02/2023 16:40:41",
                    "waktu_response": "01/02/2023 17:14:03",
                    "waktu_recovery": "01/02/2023 19:55:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2002,
                    "durasi_recovery_time": 9692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "JLN RAYA KRESEK RAYA GANG KERJASAMA NO.12  RT 1 RW 3 KEL DURI KOSAMBI KEC CENGKARENG JAKARTA BARAT-\\nACUAN LOKASI : DI BELAKANG LAUNDRY ",
                    "no_telp_pelapor": "08111475187",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TAHUN LALU , PELANGGAN MENDAPAT SURAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI , PTL NYALA, NO.METER: 32181613772 , TERKAIT NO LAPOR K5422111102261 DAN K5422112603992 SAMPAI SAAT INI BELUM ADA TINDAKLANJUT, MOHON BANTUAN TINDAKLANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5223020101360",
                    "waktu_lapor": "01/02/2023 16:44:23",
                    "waktu_response": "01/02/2023 16:50:57",
                    "waktu_recovery": "01/02/2023 16:57:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 394,
                    "durasi_recovery_time": 406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRASOJO/ghisikprasojo",
                    "alamat_pelapor": "PERUMAHAN BUMI PROGO SEJAHTERA BLOK A-111 KELURAHAN MARGOSARI KECAMATAN PENGASIH KABUPATEN KULONPROGO DIY",
                    "no_telp_pelapor": "08976410692",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI ANTONY WIJAYA A.111 MENJADI GHISIK SETYO PRASOJO. DENGAN NO. KTP PEMILIK 3278032501920003 AN. Ghisik Setyo Prasojo  DAN NPWP PEMILIK 719080988425000 PEMOHON MENGAKU SEBAGAI (PEMILIK).",
                    "media": "Instagram",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5123020101235",
                    "waktu_lapor": "01/02/2023 16:44:29",
                    "waktu_response": "01/02/2023 16:46:59",
                    "waktu_recovery": "01/02/2023 17:08:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 1296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3952968",
                    "nama_pelapor": "BP HANAFI",
                    "alamat_pelapor": "PR GRIYA SHANTA BLOK K NO 322 RT 7 RW 12 KEL LOWOKWARU KEC MOJOLANGU KOTA MALANG. ACUAN : MASUK SEBELAH RSUB",
                    "no_telp_pelapor": "081213626598",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (6984),\\nAPP TGL. (01/02/2023) = (7060).\\nPETUGAS CATER (TIDAK PERNAH DATANG).\\nREKENING (BELUM DILUNASI).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5223020101363",
                    "waktu_lapor": "01/02/2023 16:44:46",
                    "waktu_response": "01/02/2023 16:45:28",
                    "waktu_recovery": "01/02/2023 17:42:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 3435,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMMAR",
                    "alamat_pelapor": "RUKO ELEMENT, JL. JALUR SUTERA, RT.002/RW.006, PAKUALAM, SERPONG UTARA, SOUTH TANGERANG CITY, BANTEN 15143",
                    "no_telp_pelapor": "087878332394",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN. PELANGGAN MENGINGINKAN DIKIRIM INVOICE BULAN JANUARI 2022 SAMPAI DENGAN DESEMBER 2022 UNTUK KEPERLUAN REKAP DATA FINANCE KE ALAMAT EMAIL  ammar.diab@swiftsolutions.id",
                    "media": "Email",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101239",
                    "waktu_lapor": "01/02/2023 16:45:23",
                    "waktu_response": "01/02/2023 16:46:35",
                    "waktu_recovery": "01/02/2023 21:54:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 18490,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL ",
                    "alamat_pelapor": "JL H.JAMAT GG JATI INDAH 1 NO.6 RT-3 / RW-5 KEL BUARAN KEC SERPONG KOTA TANGERANG SELATAN DEKAT MAKAM KP JATI ",
                    "no_telp_pelapor": "08118300072",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PENGGANTIAN APP DENGAN SISA TOKEN= 120.13 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 56223252372",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5223020101366",
                    "waktu_lapor": "01/02/2023 16:45:32",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675269932,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "bp alphi /alpiphii ",
                    "alamat_pelapor": "DN DESA JAGOBAYO, KADUN 1, KECAMATAN LAIS K, JAGOBAYO, LAIS, KAB. BENGKULU UTARA, BENGKULU",
                    "no_telp_pelapor": "085709928856",
                    "keterangan_pelapor": "MOHON KONFIRMASI PELANGGAN KEBERATAN UNTUK DILAKUKA PD KE DAYA 900 DG NOMOR AGENDA : 146609922301316357 KARENA PELAMNGGAN MERASA PENGAJUAN PB DAYA 450 DG NO REG: 1466012044798. PELANGGAN TDK MERASA PENGAJUAN PD DAYA 900 . MOHON PELANGGAN DIKONFIRMASI ",
                    "media": "Instagram",
                    "nama_ulp": "ULP ARGA MAKMUR"
                },
                {
                    "no_laporan": "K5123020101240",
                    "waktu_lapor": "01/02/2023 16:45:37",
                    "waktu_response": "01/02/2023 17:14:22",
                    "waktu_recovery": "01/02/2023 19:55:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1725,
                    "durasi_recovery_time": 9662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "JLN RAYA KRESEK RAYA GANG KERJASAMA NO.12  RT 1 RW 3 KEL DURI KOSAMBI KEC CENGKARENG JAKARTA BARAT-\\nACUAN LOKASI : DI BELAKANG LAUNDRY ",
                    "no_telp_pelapor": "08111475187",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TGL 26/01/2023 , PELANGGAN MENDAPAT SURAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI , PTL NYALA, NO.METER: 32123021910 , MOHON BANTUAN TINDAKLANJUT  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K3223020100344",
                    "waktu_lapor": "01/02/2023 16:48:18",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675270098,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARTUR",
                    "alamat_pelapor": "JL PANJI ANOM KEKALIK INDAH NO.17, RT002/RW196, KEL KEKALIK JAYA, KEC SEKARBELA, KOTA MATARAM, DEKAT ALFAMART",
                    "no_telp_pelapor": "087859923807",
                    "keterangan_pelapor": "APP METER TERTERA GAGAL, (PTL TIDAK PADAM), SISA 22.03 KWH, VKRN : 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K3223020100345",
                    "waktu_lapor": "01/02/2023 16:49:47",
                    "waktu_response": "01/02/2023 16:54:29",
                    "waktu_recovery": "01/02/2023 18:07:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 4357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANA SORAYA",
                    "alamat_pelapor": "JL CUMI CUMI   NO 29  KEL  MALIMONGAN BARU KEC BONTOALA  KOTA MAKASSAR  SETEMPAT TUKANG CUKUR MADURA ",
                    "no_telp_pelapor": "85255555548",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR TIANG DIKARENAKAN SEDANG RENOVASI RUMAH / PEMOHON SEBAGAI  PEMILIK PERSIL DENGAN NO ID PEL 321102346341 PEMOHON MENGAKU YANG DIKUASAKAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K1423020100467",
                    "waktu_lapor": "01/02/2023 16:50:46",
                    "waktu_response": "01/02/2023 16:59:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 33919211,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TARSONO",
                    "alamat_pelapor": "PR MAHKOTA REGENCY BLOK A1 NO 05 JL RONGGO WALUYO DS.PUSER JAYA  KEC TELUK JAMBE TIMUR ACUAN DEPAN KAMPUS UNSIKA",
                    "no_telp_pelapor": "6283871086188",
                    "keterangan_pelapor": "MUTASI_K (G9923020188597:tertera periksa) - TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 56900156565 SISA KWH 95.86 , NO TOKEN: 28165715919466148993 // UPDATE LAPORAN_CC.12.SYAWAL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K1423020100469",
                    "waktu_lapor": "01/02/2023 16:53:25",
                    "waktu_response": "01/02/2023 17:31:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2275,
                    "durasi_recovery_time": 33917291,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL BETUTU GANG JAGUNG NO - RT 01 RW - KEL SELINDUNG BARU KEC GABEK KOTA PANGKAL PINANG / MASUK GANG DISAMPING KANTOR MIGRASI DAN LAPANGAN BOLA ",
                    "no_telp_pelapor": "07174262815",
                    "keterangan_pelapor": "MUTASI_K (G9923020188596:g) - MOHON TIDAKLANJUTNYA INFO PEL TANGGAL 01/02/2023 DIPERSIL TSB DILAKUKAN PERGANTIAN APP DENGAN NO METER 32201752477 NAMUN PELANGGAN TIDAK BERADA DILOKASI INFO DI P2APST NO METER TERSEBUT TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! , MOHON PELANGGAN DIKONFIRMASI TERKAIT PERIHAL TSB DENGAN NO HP PELANGGAN YANG BISA DIHUBUNGGI 08127850593 .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5123020101259",
                    "waktu_lapor": "01/02/2023 16:55:10",
                    "waktu_response": "01/02/2023 23:14:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22739,
                    "durasi_recovery_time": 33896722,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PIPIT",
                    "alamat_pelapor": "JL H MISDI NO 5 RT 0 RW 0 KEL PESANGGARAN KEC PESANGGARAN KAB BANYUWANGI / SETEMPAT KLINIK SANGGAR MEDIKA ",
                    "no_telp_pelapor": "082132829656",
                    "keterangan_pelapor": "MUTASI_K (G9923020188928:cek) - BANYAK BANGUNAN VOLTAGE DROP",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JAJAG"
                },
                {
                    "no_laporan": "K5223020101377",
                    "waktu_lapor": "01/02/2023 16:55:33",
                    "waktu_response": "01/02/2023 17:16:11",
                    "waktu_recovery": "01/02/2023 18:20:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1238,
                    "durasi_recovery_time": 3861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. DEDE SYAHROJI",
                    "alamat_pelapor": " JLN NIAGA RAYA JABABEKA 2 KEL PASIR SARI KEC CIKARANG SELATAN KAB BEKASI 17532 INDOMARET KOREM 051",
                    "no_telp_pelapor": "087884777830",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK JANUARI 2023. ST AW 16615, ST AK 26337, ST BERDASARKAN ANGKA ACMT JANUARI/2023 = 16615. REK (SUDAH DILUNASI). (KWH MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN, TIDAK BERPAGAR, RUMAH DIHUNI). ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020101379",
                    "waktu_lapor": "01/02/2023 16:55:59",
                    "waktu_response": "01/02/2023 17:27:29",
                    "waktu_recovery": "01/02/2023 18:35:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1890,
                    "durasi_recovery_time": 4105,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100380664",
                    "nama_pelapor": "IBU YANI ",
                    "alamat_pelapor": "JL- KK BUMI CBR PERMAI BLOK F4 NO.  7 RT 1/RW6 KEL CIBARUSAH JAYA KEC CIBARUSAH KAB BEKASI> SEBRANG MASJID ANUR ",
                    "no_telp_pelapor": "6285775735748",
                    "keterangan_pelapor": "INFO BLOCKING TOKEN DENGAN NO REG 5372143077298 TERKAIT P2TL DENGAN ID PEL 537216637440 ATAS NAMA IING TOHIR , PELANGGAN MENANYAKAN PERIHAL APA TERKAIT P2TL. DAN PELANGGAN SUDAH KE RAYON DAN DI INFORMASIKAN PETUGAS RAYON KARENA OPAL .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1623020100005",
                    "waktu_lapor": "01/02/2023 16:58:40",
                    "waktu_response": "01/02/2023 17:07:27",
                    "waktu_recovery": "01/02/2023 17:09:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUTANTO",
                    "alamat_pelapor": "DS AIR BELO",
                    "no_telp_pelapor": "081367674561",
                    "keterangan_pelapor": "MAU RENOVASI RUMAH, MOHON DI DAFTARKAN PERGESERAN KWH SEMENTARA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K5123020101263",
                    "waktu_lapor": "01/02/2023 16:59:23",
                    "waktu_response": "01/02/2023 20:16:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11821,
                    "durasi_recovery_time": 33907387,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUHERMANTO",
                    "alamat_pelapor": "JL KYAI NASIR NO 0 DN TAMBAKREJO WETAN DS KARANGANOM RT-2 / RW-7 KEC PASRUJAMBE KAB LUMAJANG // DI PERTIGAAN POS AMALAN",
                    "no_telp_pelapor": "082330672869",
                    "keterangan_pelapor": "MUTASI_K (G9923020188783:KRN) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 21 ,\\nDILOKASI KURANG TAHU ADA PEMBAHARUAN KWH METER OLEH PETUGAS\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEMPEH"
                },
                {
                    "no_laporan": "K1223020100337",
                    "waktu_lapor": "01/02/2023 17:00:17",
                    "waktu_response": "01/02/2023 19:03:46",
                    "waktu_recovery": "01/02/2023 19:15:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7409,
                    "durasi_recovery_time": 703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LIZTI",
                    "alamat_pelapor": "JL PERSAMAAN G.RAHMAD NO 16 KEL STI TEJO 2 KEC MEDAN AMPLAS KOTA MEDAN ACUAN BELAKANG KANTOR BPN ",
                    "no_telp_pelapor": "085270099004",
                    "keterangan_pelapor": "MOHON INFORMASI PELANGAN DENGAN ID PEL 120030095024 UNTUK TAGIHAN BULAN FEB 23 STAND AK = 62798 APP TGL 01/02/23=63369.  PADA DATA ACMT STAND BACA : 53196 SEHINGGA PELANGGAN DIKENAKAN REK MINIMUN SAJA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5223020101390",
                    "waktu_lapor": "01/02/2023 17:02:28",
                    "waktu_response": "01/02/2023 17:07:10",
                    "waktu_recovery": "01/02/2023 17:26:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 1166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAYU",
                    "alamat_pelapor": "TANIRAN KUBAH, NO.21, RT.1/RW.1, TANIRAN KUBAH, KEC. ANGKINANG  KAB. HULU SUNGAI SELATAN, ANGKINANG, KALIMANTAN SELATAN 71291 (SEBERANG MAKAM DATU TANIRAN),",
                    "no_telp_pelapor": "082329728385",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN, SISA KWH 17,46. NOMOR TOKEN YANG DIMASUKKAN SUDAH SESUAI, PEMBELIAN TGL 03/11/2022 37837317360812861199. DARI DATA P2APST TERDAPAT PERUBAHAN NOMER METER DARI 14041554222 MENJADI 45101911472",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KANDANGAN"
                },
                {
                    "no_laporan": "K5123020101266",
                    "waktu_lapor": "01/02/2023 17:02:51",
                    "waktu_response": "01/02/2023 17:52:28",
                    "waktu_recovery": "01/02/2023 17:55:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2977,
                    "durasi_recovery_time": 192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "30700",
                    "nama_pelapor": "BP ZAINUL ",
                    "alamat_pelapor": "JL DR SUTOMO NO. 43 BELAKANG RT-  1 / RW- 1 KEL PENGANJURAN KEC BANYUWANGI KAB BANYUWANGI / DI DEPAN KRISBOW ",
                    "no_telp_pelapor": "0895413536880",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL  SETELAH UPDATE VKRN 43, SISA 161.20 KWH. PTL  NYALA. DILOKASI (PELANGGAN TIDAK MENGETAHUI) SUDAH ADA / BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO. TOKEN 66567116699835135884 SUDAH SESUAI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K1223020100342",
                    "waktu_lapor": "01/02/2023 17:05:25",
                    "waktu_response": "01/02/2023 17:13:40",
                    "waktu_recovery": "01/02/2023 18:53:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 6002,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50217590",
                    "nama_pelapor": "IBU DWI",
                    "alamat_pelapor": "JL PATTIMURA NO - RT-  2 / RW- 9 DN NGLARANGAN DS KARANG ASRI KEC NGAWI KAB NGAWI . ACUAN : DEKAT POHON BERINGIN BESAR ",
                    "no_telp_pelapor": "6285784549937",
                    "keterangan_pelapor": "MOHON BANTUAN PENANGANAN. INFO PELANGGAN 1 RUMAH VOLTAGE TIDAK STABIL DI PERSIL SEJAK TADI MALAM . NAMUN SAAT INI MENYALA NORMAL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K1223020100343",
                    "waktu_lapor": "01/02/2023 17:05:30",
                    "waktu_response": "01/02/2023 21:25:26",
                    "waktu_recovery": "01/02/2023 21:34:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 15596,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU LISA ",
                    "alamat_pelapor": "JL INSPEKSI T. PAPAN PERUM DVISTA RESIDENCE BLOK A18 LING 34 , KEL RENGAS PULAU, KEC MEDAN MARELAN, MEDAN, ACUAN -",
                    "no_telp_pelapor": "081375492680",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAGAL,PTL MENYALA UPDATE VKRN 43, SISA KWH 143.43. MOHON PENANGANAN SEGERA, PELANGGA MENGHUBUNGI KEMBALI. CC.55.BUDAYANTA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020101395",
                    "waktu_lapor": "01/02/2023 17:07:02",
                    "waktu_response": "01/02/2023 17:08:43",
                    "waktu_recovery": "01/02/2023 18:10:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 3694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LIJA",
                    "alamat_pelapor": "JL RAWA BANTENG RT 1 RW 1 KEL KP RAWA BANTENG KEC CIKARANG BARAT KOTA BEKASI JABAR >> DEPAN BIDAN EMA, LOKASI DI TUKANG PISANG ",
                    "no_telp_pelapor": "6285710100532",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERDAPAT INFO BLOCKING TOKEN. TETAPI TIDAK ADA PENJELASAN PENYEBABNYA DI P2APST. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5223020101398",
                    "waktu_lapor": "01/02/2023 17:09:37",
                    "waktu_response": "01/02/2023 17:53:04",
                    "waktu_recovery": "01/02/2023 17:54:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2607,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK ISKANDAR",
                    "alamat_pelapor": "DESA PASIRAN , KEC .BANTAN, KAB.BENGKALIS ,PROVINSI. RIAU",
                    "no_telp_pelapor": "082391111728",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN, TAGIHAN REKENING BULAN JANUARI 2023 PELANGGAN TERLAMBAT BAYAR NAMUN SUDAH DI LUNASI TGL 26/01/2023. PETUGAS MELAKUKAN MIGRASI KE PRABAYAR. SAAT INI ID PEL 182301827914 SUDAH BERUBAH STATUS MENJADI PRABAYAR. TERKAIT LAPORAN K5223020100673, LANGGAN SUDAH DATANG KE KANTOR PLN UNIT TERKAIT, NAMUN PELANGGAN MENGHENDAKI TETAP MENGGUNAKAN KWH METER PASCABAYAR. ",
                    "media": "Email",
                    "nama_ulp": "ULP BENGKALIS"
                },
                {
                    "no_laporan": "K5123020101274",
                    "waktu_lapor": "01/02/2023 17:12:23",
                    "waktu_response": "01/02/2023 17:18:08",
                    "waktu_recovery": "01/02/2023 18:25:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 345,
                    "durasi_recovery_time": 4071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MASDA",
                    "alamat_pelapor": "JL KSR DADI KOSMAYADI NO 40 J RT 3 RW 4 KEL TENGAH KEC CIBINONG KAB BOGOR. ACUAN : SEBERANG GEDUNG PRAMUKA",
                    "no_telp_pelapor": "082168888003",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (00027560),\\nAPP TGL. (01/02/2023) = (27960).\\nPETUGAS CATER (KURANG MENGETAHUI).\\nREKENING (BELUM DILUNASI).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5223020101406",
                    "waktu_lapor": "01/02/2023 17:12:35",
                    "waktu_response": "01/02/2023 18:42:09",
                    "waktu_recovery": "01/02/2023 18:52:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5374,
                    "durasi_recovery_time": 607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. FAHMI",
                    "alamat_pelapor": "BTN TINGGEDE INDAH,BLOK F NO. 9, RT 9/ RW 2,DESA TINGGEDE, KECAMATAN MARAWOLA, KABUPATEN SIGI, PROVINSI SULAWESI TENGAH, PJU SIGI, 2519-B",
                    "no_telp_pelapor": "082291694926",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA SESUAI INFORMASI PELANGGAN SEKITAR TANGGAL 23 JULI 2022 PETUGAS PLN MEMINDAHKAN LAMPU JALAN DARI TEMPAT YANG SEHARUSNYA, KEMUDIAN MENYURUH PELANGGAN MEMBELI TIANG BARU, SETELAH PELANGGAN MEMBELI TIANG, PELANGGAN MEMINTA PLN MEMINDAHKAN LAMPU TERSEBUT KE TIANG YANG BARU, NAMUN PLN TIDAK MAU MEMINDAHKANNYA,, PELANGGAN RUGI UANG KARENA SUDAH MEMBELI TIANG DAN PETUGAS PLN LEPAS TANGGUNG JAWAB.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K3223020100361",
                    "waktu_lapor": "01/02/2023 17:13:04",
                    "waktu_response": "01/02/2023 17:15:19",
                    "waktu_recovery": "01/02/2023 18:16:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 3665,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FEBRIANTI",
                    "alamat_pelapor": "JL.BUNGA MATAHARI, PR DE PRATAMA BLOK E1 NO.1 KEL.JATI RANGGA KEC.JATI SAMPURNA KOTA BEKASI. ACUAN: DEKAT MASJID ULIAH AL MASYKIRI",
                    "no_telp_pelapor": "081374669294",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH. PEMOHON SEBAGAI ISTRI PEMILIK PERSIL DENGAN NO ID PEL 547301881876. ATAS NAMA: FEBRIANTI NO.KTP: 3175104402810002",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100346",
                    "waktu_lapor": "01/02/2023 17:16:02",
                    "waktu_response": "01/02/2023 17:18:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 145,
                    "durasi_recovery_time": 33918064,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MANIK",
                    "alamat_pelapor": "JL FLAMBOYAN RAYA GG FLAMBOYAN DALAM NO 12, RT -/ RW  -, LING 2 KEL TJG SELAMAT KEC MEDAN TUNTUNGAN,MEDAN ACUAN INDOMARET FRESS",
                    "no_telp_pelapor": "082161637063",
                    "keterangan_pelapor": "MUTASI_K (G9923020188578:gangguan app) - INFORMASI PELANGGAN BUKAN DESEMBER PENANGANAN GANGGUAN PTL OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG .MOHON SEGERA DAPAT DIPASANG KEMBALI SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K3223020100363",
                    "waktu_lapor": "01/02/2023 17:17:12",
                    "waktu_response": "01/02/2023 19:05:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6527,
                    "durasi_recovery_time": 33911612,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASFAN",
                    "alamat_pelapor": "JL. DAYA, PERUM MANGGA 3 BLOK D18 NO.13, RT4/RW3, KEL PACERAKKANG, KEC BIRINGKANAYA, KOTA MAKASSAR",
                    "no_telp_pelapor": "81242930699",
                    "keterangan_pelapor": "MUTASI_K (G9923020188725:meter mengeluarkan percikan dikarenakana kena hujan) - MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH, PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL : 321301536186, ATAS NAMA 321301536186, KTP : 7371111310890007",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5223020101416",
                    "waktu_lapor": "01/02/2023 17:18:02",
                    "waktu_response": "01/02/2023 17:19:41",
                    "waktu_recovery": "01/02/2023 18:24:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 3886,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002751981",
                    "nama_pelapor": "BP OBIE",
                    "alamat_pelapor": "JL. INDUSTRI KP. SEMPU, 198, RT/RW 01/03, DESA PASIR GOMBONG, CIKARANG UTARA, KAB. BEKASI, JAWA BARAT (RUMAH IBU IYOS)",
                    "no_telp_pelapor": "085810386038",
                    "keterangan_pelapor": "TERKAIT = K5222120300634 & K5222120301826. MOHON PERIKSA APP, PIRINGAN APP DIRASAKAN CEPAT BERPUTAR. STAND APP TGL 27/11/2022 = 1814.",
                    "media": "Email",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020101417",
                    "waktu_lapor": "01/02/2023 17:18:48",
                    "waktu_response": "01/02/2023 18:01:41",
                    "waktu_recovery": "01/02/2023 18:49:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2573,
                    "durasi_recovery_time": 2885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020101269, MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK) TERKAIT LAPORAN K5423020101538 BELUM ADA KONFIRMASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020101418",
                    "waktu_lapor": "01/02/2023 17:19:47",
                    "waktu_response": "01/02/2023 18:49:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5366,
                    "durasi_recovery_time": 33912618,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELANI",
                    "alamat_pelapor": "JL RAYA LEBAK BANGSRI RT.02/RW.03 DS GUYANGAN KEC BANGSRI KAB JEPARA JATENG",
                    "no_telp_pelapor": "082323778687",
                    "keterangan_pelapor": "MUTASI_K (G9923020188695:info padam) - MOHON BANTUAN KONFIRMASI PELANGGAN MENDAPATKAN INFORMASI PEMADAMAN MELALUI IG PADA TANGGAL 02/02/2023 JADWAL PEMADAMAN PUKUL 10:30 - 13:30 WIB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGSRI"
                },
                {
                    "no_laporan": "K5123020101283",
                    "waktu_lapor": "01/02/2023 17:21:26",
                    "waktu_response": "01/02/2023 18:21:56",
                    "waktu_recovery": "01/02/2023 19:22:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3630,
                    "durasi_recovery_time": 3617,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP FARIS",
                    "alamat_pelapor": "JL PULO SIRIH  TENGAH 12 BLOK EA NO. 379B RT 7 RW 14 KEL PEKAYON JAYA KEC BEKASI SELATAN KOTA BEKASI / DEKAT MASJID AL FURQON ",
                    "no_telp_pelapor": "081287888354",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN MEMINTA DIPINDAHKAN JARINGAN (TERKAIT TR) PLN KARENA JIKA TETANGGA HIDUP, MAKA LISTRIK PELANGGAN PADAM. PELANGGAN MEMINTA DISAMAKAN SAJA DENGAN TETANGGA SEKITAR ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K1423020100485",
                    "waktu_lapor": "01/02/2023 17:21:48",
                    "waktu_response": "01/02/2023 19:36:23",
                    "waktu_recovery": "01/02/2023 22:37:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8075,
                    "durasi_recovery_time": 10882,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDIANSYAH",
                    "alamat_pelapor": "JL LINGKAR SELATAN LR. BARLEN NO - RT 14 RW - KEL TALANG BAKUNG KEC PAL MERAH KOTA JAMBI. DEKAT PEMPEK SELAMET ADA LORONG MASUK ",
                    "no_telp_pelapor": "081278709796",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 46.15 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K1223020100351",
                    "waktu_lapor": "01/02/2023 17:24:39",
                    "waktu_response": "01/02/2023 17:27:50",
                    "waktu_recovery": "01/02/2023 17:39:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 191,
                    "durasi_recovery_time": 688,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO ",
                    "alamat_pelapor": "JL NASIONAL MELABO TAPAK TUAN DS GAMPUNG BELANG TENGAO DS SIMPANG PET NAGARAYA ACEH/ DEKAT SMP 1",
                    "no_telp_pelapor": "081360322888",
                    "keterangan_pelapor": "LEBIH TAGIH, STAND APP TGL 1 FEBRUARI 217, STAND APP JANUARI 2023 :  566",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5123020101292",
                    "waktu_lapor": "01/02/2023 17:24:52",
                    "waktu_response": "01/02/2023 18:00:41",
                    "waktu_recovery": "01/02/2023 18:08:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2149,
                    "durasi_recovery_time": 497,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDAH",
                    "alamat_pelapor": "PR BOEMI SERANA MANDALA JL. KAMBOJA BLOK RASYID SEDANI B2 NO.2. RT 0 RW 0. KEL LUBUK PANJANG. KEC TAMPAN. KAB KAMPAR. ANCER2 DEKAT SEKOLAHAN",
                    "no_telp_pelapor": "081270201798",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL. SISA PULSA SAAT INI 260 KWH. NOMER TOKEN 3112 7210 5248 7001 9691",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KAMPAR"
                },
                {
                    "no_laporan": "K5223020101428",
                    "waktu_lapor": "01/02/2023 17:25:38",
                    "waktu_response": "01/02/2023 17:27:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 33917545,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MANTO ",
                    "alamat_pelapor": "JL TARIAN RAYA BARAT PERUM GADING MAS BLOK C8 NO 12 RT 3/RW 11 KEL PEGANGSAAN 2 KEC KELAPA GADING JAKARTA UTARA >> BELAKANG POLSEK KELAPA GADING ",
                    "no_telp_pelapor": "085226048419",
                    "keterangan_pelapor": "MUTASI_K (G9923020188707:Mohon segera di TL) - TOKEN GAGAL DIMASUKKAN KONDISI PTL NYALA SISA 46.43 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5123020101295",
                    "waktu_lapor": "01/02/2023 17:25:55",
                    "waktu_response": "02/02/2023 07:50:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 51860,
                    "durasi_recovery_time": 33865756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "4544616",
                    "nama_pelapor": "BP PUJI SUSANTO ",
                    "alamat_pelapor": "JL. LEBO AGUNG 1 NO 28 RT 10 RW 2 KEL GADING KEC TAMBAKSARI SURABAYA ",
                    "no_telp_pelapor": "082338228853",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PERGANTIAN APP METER BERUPA PIRINGAN KE APP METER DIGITAL. DI KARENAKAN MERASA TAGIHAN SELALAU BANYAK DENGAN PENGGUNAAN NORMAL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5223020101436",
                    "waktu_lapor": "01/02/2023 17:28:28",
                    "waktu_response": "01/02/2023 17:37:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 513,
                    "durasi_recovery_time": 33916950,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD JIANDA ",
                    "alamat_pelapor": "JL SPT TRI PUTA NO- RT 27/RW 8 KEL DAMANG TENGAH KEC DHAMANG KAB KOTA WARINGIN TIMUR SAMPIT > MASUK DEKAT KANTOR KORAMIL ",
                    "no_telp_pelapor": "6285651077604",
                    "keterangan_pelapor": "MUTASI_K (G9923020188604:keluhan alih gangguan) - TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL.SISA KWH 40.-  NO TOKEN  08413199496180166751",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5123020101301",
                    "waktu_lapor": "01/02/2023 17:29:21",
                    "waktu_response": "01/02/2023 17:36:22",
                    "waktu_recovery": "01/02/2023 19:41:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 421,
                    "durasi_recovery_time": 7484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUH ANSHOR",
                    "alamat_pelapor": "JL - DS SUMBER URIP RT - RW - NO DN PIRIP KEC BERBEK KAB NGANJUK JATIM ACUAN : TANAH TSB MILIK BP MUHAMMAD ANSOR ACUAN LOKASI DAERAH PEMUKIMAN WARGA",
                    "no_telp_pelapor": "6285640432494",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR 2 MINGGU YANG LALU ADA PETUGAS MELAKUKAN PEMASANGAN TIANG LISTRIK PLN DI TANAH MILIK PELANGGAN TANPA SEPENGETAHUAN PELANGGAN DAN TANPA MUSYAWARAH. PELANGGAN BERKEBERATAN ATAS PERIHAL TERSEBUT DAN MENGINGINKAN DI PINDAHKAN KE TEMPAT LAIN. TERKAIT K5423012706504",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5123020101315",
                    "waktu_lapor": "01/02/2023 17:35:51",
                    "waktu_response": "01/02/2023 18:04:57",
                    "waktu_recovery": "01/02/2023 19:51:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1746,
                    "durasi_recovery_time": 6377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32006115458",
                    "nama_pelapor": "IBU ERIA",
                    "alamat_pelapor": "JL TRUE LIGHT KOMP PERMATA BLOK HG19 NO 7 KEL PERIGI KEC PONDOK AREN KOTA TANGSEL / DEKAT POS SECURTY MASJID AL AQSHO ",
                    "no_telp_pelapor": "081211046796",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP , DIKARENAKAN RENOVASI RUMAH  , NIK 3674036304850001 AN IBU ERIANDARI SELAKU PEMILIK PERSIL SEKARANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5123020101317",
                    "waktu_lapor": "01/02/2023 17:38:23",
                    "waktu_response": "01/02/2023 17:43:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 326,
                    "durasi_recovery_time": 33916542,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "06K160418",
                    "nama_pelapor": "BP GADING ",
                    "alamat_pelapor": "PR BAMBU ASRI BLOK A NO 5 RT3 RW02 DS KEDUNGWARU KEC KEDUNGWARU KAB TULUNGAGUNG / KANTOR SAMSAT LAMA KE UTARA, PATUNG POLISI KE UTRAA SEDIKIT",
                    "no_telp_pelapor": "082120442399",
                    "keterangan_pelapor": "MUTASI_K (G9923020288971:gangguan) - PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA M BANKING BCA. PTL MINTA DISAMBUNG KEMBALI - TERKAIT K5123013101322",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5223020101458",
                    "waktu_lapor": "01/02/2023 17:41:11",
                    "waktu_response": "01/02/2023 18:00:28",
                    "waktu_recovery": "01/02/2023 20:23:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1157,
                    "durasi_recovery_time": 8557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "JLN SETIA KAWAN RAYA NO.31 (POSISI RUMAH DALAM GANG, PATOKAN PENJAHIT TERATAI SAMA PENJUAL SENDAL)",
                    "no_telp_pelapor": "0859106992718",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN TERTERA GAGAL KARENA BARU SAJA UPDATE VKRN 43 SISA TOKEN 19.23 KWH. TOKEN\\n36685739642516293486\\n46028237072724364025\\n50527362244982802261\\n42835902887336233239",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K1223020100359",
                    "waktu_lapor": "01/02/2023 17:41:12",
                    "waktu_response": "01/02/2023 17:51:34",
                    "waktu_recovery": "01/02/2023 20:32:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 622,
                    "durasi_recovery_time": 9630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUMBONO",
                    "alamat_pelapor": "JL - PR BUKIT MUTIARA PERMAI BLOK G No. 42 KEL  TANGKERANG TIMUR, KEC TENAYAN RAYA, KOTA PEKANBARU, RIAU ACUAN DEKAT PESANTREN",
                    "no_telp_pelapor": "081371004077",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, PELANGGAN DENGAN ID PEL 181101186460 APP DI BONGKAR RAMPUNG KARENA SEBELUMNYA ADA KETERLAMBATAN PEMBYARAN, DAN PADA SISTEM SUDAH DI ALIHKAN KE PRABAYAR TGL 30/12/2022 NAMUN SAMPAI SAAT INI APP PRABAYAR BELUM DI SAMBUNG, DENGAN NO AGENDA 181100522212307721 DAN NO REG 1811017042612 TAGIHAN SUDAH DI LUNASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K3223020100373",
                    "waktu_lapor": "01/02/2023 17:43:06",
                    "waktu_response": "01/02/2023 17:47:15",
                    "waktu_recovery": "01/02/2023 18:30:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 2612,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOLIK",
                    "alamat_pelapor": "JL KALICOMPLANG RT 5 RW 1 DS PONGGOK KEC PONGGOK KAB BLITAR",
                    "no_telp_pelapor": "6285791204483",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MINTA POHON DITEBANG OLEH PETUGAS DIKARENAKAN DAUN POHON MENYENTUH JTR YANG MENGELUARKAN STROM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRENGAT"
                },
                {
                    "no_laporan": "K5123020101332",
                    "waktu_lapor": "01/02/2023 17:45:38",
                    "waktu_response": "02/02/2023 07:48:55",
                    "waktu_recovery": "02/02/2023 08:30:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 50597,
                    "durasi_recovery_time": 2484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000",
                    "nama_pelapor": "IBU NIA  ",
                    "alamat_pelapor": "JL  KEDUNG PENGKOL   GG  5  NO  4 A  RT 1 RW 5 KEL  MOJO KEC  GUBENG KOTA  SURABAYA  /DEKAT  SMK  5 ",
                    "no_telp_pelapor": "082244503030",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020101155, TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL  31/01/2023  TAGIHAN BULAN  JANUARI  2023 BESERTA BK TELAH DILUNASI VIA BTN  PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5123020101333",
                    "waktu_lapor": "01/02/2023 17:46:33",
                    "waktu_response": "01/02/2023 17:55:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 533,
                    "durasi_recovery_time": 33915845,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MASDUKI",
                    "alamat_pelapor": "PR PESONA PERMATA GADING II BLOK VV NO 26 JL.- KEL BLURU KIDUL KEC SIDOARJO KAB SIDOARJO DEKAT KODIM",
                    "no_telp_pelapor": "081331810006",
                    "keterangan_pelapor": "MUTASI_K (G9923020188659:perlu penormalan) -  PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN MCB KWH METER TERBAKAR SEJAK TANGGAL 15/01/2023 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (TIDAK DIHUNI) DIJANJIKAN PENGGANTIAN NAMUN BELUM ADA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020101465",
                    "waktu_lapor": "01/02/2023 17:48:46",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675273726,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1164558",
                    "nama_pelapor": "IBU PRAMUDITA MAYASTUTI",
                    "alamat_pelapor": "JL RAJAWALI GANG BUNTU NO 3 DUSUN GEDONGAN BARU RT-1 / RW-42 DESA PELEM WULUNG, KEC BANGUNTAPAN, KAB BANTUL // DEKAT KANTOR PLN, POM BENSIN DAN BPJS",
                    "no_telp_pelapor": "081369730050",
                    "keterangan_pelapor": "PELANGGAN MENYAMPAIKAN KALAU KWH METER DILEPAS OLEH PETUGAS. NAMUN SESUAI DATA APKT TIDAK ADA KETERLAMBATAN PEMBAYARAN REKENING LISTRIK BULANAN. MOHON PTL BISA DIPASANG KEMBALI SESUAI KETENTUAN. (KONDISI RUMAH KOSONG)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5123020101339",
                    "waktu_lapor": "01/02/2023 17:49:10",
                    "waktu_response": "01/02/2023 17:57:21",
                    "waktu_recovery": "01/02/2023 19:06:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 4154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YOHANA",
                    "alamat_pelapor": "JL TG.PERMATA NO.02     ",
                    "no_telp_pelapor": "085362020665",
                    "keterangan_pelapor": "PELANGGAN MINTA DIHUBUNGI KE NO 085362020665 UNTUK REALISASI PERMOHONAN PS DENGAN NO REG 1290629000597",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5123020101341",
                    "waktu_lapor": "01/02/2023 17:49:31",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "02/02/2023 00:18:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675273771,
                    "durasi_recovery_time": 1675297117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "PR DELAPAN TUJU RESIDANCE GANDUS BLOK F NO 10 RT-6 / RW-2 JL LETU KARIM KADIR KEL GANDUS KEC GANDUS KOTA PALEMBANG ",
                    "no_telp_pelapor": "081373888207",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 - NO TOKEN 1989 4018 3401 8943 3950 - SISA PULSA 57.58KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101342",
                    "waktu_lapor": "01/02/2023 17:49:23",
                    "waktu_response": "01/02/2023 17:55:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 33915853,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UBAY ",
                    "alamat_pelapor": "JL - KP BENDERA SUMBEREJO NO - RT 1 RW 11 KEL SUMBEREJO KEC BANYU PUTIH KAB SITUBONDO (DEKAT GARDU)",
                    "no_telp_pelapor": "082325148516",
                    "keterangan_pelapor": "MUTASI_K (G9923020188626:perlu penanganan petugas) - TIDAK BISA ENTRY TOKEN, KARENA ANGKA KEYPAD ( ANGKA : 0 ) TIDAK BERFUNGSI, NM : 32154804868, SISA TOKEN : 50 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ASEMBAGUS"
                },
                {
                    "no_laporan": "K5123020101346",
                    "waktu_lapor": "01/02/2023 17:50:31",
                    "waktu_response": "01/02/2023 18:27:24",
                    "waktu_recovery": "01/02/2023 20:00:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2213,
                    "durasi_recovery_time": 5600,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001600505",
                    "nama_pelapor": "IBU IRNA",
                    "alamat_pelapor": "KP GROGOL   JL MANDOR BASAR  NO  51 RT-002 / RW-01 KEL  RANGKAPAN JAYA KEC PANCORAN  MAS  KOTA DEPOK /  DAERAH MARINIR  ",
                    "no_telp_pelapor": "081317227895",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (DESEMBER  ) = (53.561),\\nAPP TGL. (21/12/2022 =  52.198 ).\\nBANGUNAN KOSONG  \\nREKENING (/TELAH DILUNASI TGL. 20/12/2022 ).   , LETAK APP TIDAK MUDAH DIJANGKAU ATAU  PAGAR  DIGEMBOK  \\nTERKAIT : K5122122101356, K5123010401214 MASIH BELUM ADA PENANGANAN ATAU DIHUBUNGI UNIT SETEMPAT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5223020101472",
                    "waktu_lapor": "01/02/2023 17:52:16",
                    "waktu_response": "01/02/2023 18:00:19",
                    "waktu_recovery": "01/02/2023 19:54:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 6848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ACHMAD YUDI",
                    "alamat_pelapor": "yudi.ferdiansyah1994@gmail.com\\n\\nPERUMNAS BUMI TELUK JAMBE BLOK R 77 DESA SUKALUYU KECAMATAN TELUKJAMBE TIMUR KABUPATEN KARAWANG",
                    "no_telp_pelapor": "081223766401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN KEHILANGAN ID PELANGGAN AN. (Heddy Setiawan) DENGAN DAYA TERPASANG 1300  VA. PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN REKENING LISTRIK",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K3223020100381",
                    "waktu_lapor": "01/02/2023 17:54:14",
                    "waktu_response": "01/02/2023 18:25:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1895,
                    "durasi_recovery_time": 33914022,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IKE",
                    "alamat_pelapor": "JL- PR GRAHA INDAH PINELENG  2 JAGA 1 BLOK B NO 12  DS  PENELENG DUA KEC PINELENG INDAH 2 KAB MINAHASA   LOKASI RUMAH PRAKTEK DR EVI ACUAN LOKASI BPG ",
                    "no_telp_pelapor": "0431827080",
                    "keterangan_pelapor": "MUTASI_K (G9923020188724:h) - GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 19.68  KWH \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5123020101352",
                    "waktu_lapor": "01/02/2023 17:54:17",
                    "waktu_response": "01/02/2023 17:56:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 33915808,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GUNAWAN",
                    "alamat_pelapor": "PR DE AMARYLIS GARDEN BLOK A NO.5 JLN BRANTAS RT 2 RW 4 KEL PILANG KEC KADEMANGAN KAB PROBOLINGGO JAWA TIMUR - ACUAN: -",
                    "no_telp_pelapor": "081368510804",
                    "keterangan_pelapor": "MUTASI_K (G9923020188623:kct) - KESULITAN ENTRY TOKEN KETERANGAN GAGAL (\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\"),PTL NYALA, SISA= 56,53 KWH, NO.METER: 32009858856 ,CARA ENTRY SUDAH BENAR, KODE TOKEN PEMBELIAN TGL 01/02/2023 SUDAH BENAR YAITU : 2312 1595 4466 0776 1567 (BELUM PERNAH ADA PETUGAS PLN DATANG UNTUK UPDATE SYSTEM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5123020101353",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_response": "01/02/2023 17:55:40",
                    "waktu_recovery": "01/02/2023 18:07:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NANDA",
                    "alamat_pelapor": "JL PURI SURYA JAYA PR  PURI SURYA JAYA CLUSTER VALENCIA GARDEN BLOK  BB4 NO 49 KEL GEMURUNG KEC GEDANGAN KAB SIDOARJO // DEKAT MCD , DI KOMPLEK  PURI SURYA JAYA",
                    "no_telp_pelapor": "081249970466",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 40,\\nDILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1223020100370",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_response": "01/02/2023 17:56:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 33915754,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA",
                    "alamat_pelapor": "JL JAMIN GINTING LAUCIH  NO 0 RT-0 / RW-0 KEL SIDOMULYO KEC MEDAN TUNTUNGAN KOTA MEDAN  / DEKAT SPBU ",
                    "no_telp_pelapor": "085371170934",
                    "keterangan_pelapor": "MUTASI_K (G9923020188666:gangguan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 {PTL TIDAK PADAM} 30888893992405819805 (SISA TOKEN 12.49 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K1223020100372",
                    "waktu_lapor": "01/02/2023 17:57:33",
                    "waktu_response": "01/02/2023 18:00:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 33915516,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUTI",
                    "alamat_pelapor": "JL DS BANGUN SARI BARU GG SUKARJAYA,NO-, DN 10, RT/RW-, KEC TANJUNG MERAWA, KAB DELISERDANG, ACUAN : -",
                    "no_telp_pelapor": "081264503261",
                    "keterangan_pelapor": "MUTASI_K (G9923020188632:segera di tl) - APP TERTERA PERINGATAN ERROR , PTL MENYALA, SISA KWH ; 200\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5223020101483",
                    "waktu_lapor": "01/02/2023 17:57:39",
                    "waktu_response": "01/02/2023 18:04:52",
                    "waktu_recovery": "01/02/2023 22:13:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 433,
                    "durasi_recovery_time": 14922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KODIR",
                    "alamat_pelapor": "KP KADONGDONG RT-1 / RW-4 JL ARYA JAYA SENTIKA NO - DESA PASIR NANGKA, KEC TIGA RAKSA, KAB TANGERANG // DEKAT SMAN 6 KAB TANGERANG",
                    "no_telp_pelapor": "087888265486",
                    "keterangan_pelapor": "APP PRA TERTERA GAGAL. TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43. PTL NORMAL. SISA KWH:18.38. PEMBELIAN TANGGAL 31/1/2023 DAN 1/2/2023. NO TOKEN : 4759 6043 3605 2172 6019 // 0172 4128 6067 9633 4446. ALARM BELUM BERBUNYI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5123020101357",
                    "waktu_lapor": "01/02/2023 17:57:48",
                    "waktu_response": "01/02/2023 18:49:51",
                    "waktu_recovery": "01/02/2023 20:10:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3123,
                    "durasi_recovery_time": 4828,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50144678",
                    "nama_pelapor": "IBU RIA ",
                    "alamat_pelapor": "PR PONDOK PERMATA SUCI BLOK- JL YAKUT I NO 36 RT 1 RW 29 KEL SUCI KEC MANYAR KAB GRESIK/DEPAN TOKO YASIN",
                    "no_telp_pelapor": "081331860805",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN DI APLIKASI TANGGAL 27/01/2023 TAGIHAN BULAN 01/2023 BESERTA BK TELAH DILUNASI VIA BSM. (PELANGGAN BELUM MELAKUKAN PEMBAYARAN) PTL MINTA DISAMBUNG KEMBALI // LAPOR KEMBALI 18.52(CC.51.EKOHADI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5223020101490",
                    "waktu_lapor": "01/02/2023 18:01:19",
                    "waktu_response": "01/02/2023 18:28:49",
                    "waktu_recovery": "01/02/2023 19:36:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1650,
                    "durasi_recovery_time": 4059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RENA ",
                    "alamat_pelapor": "PR KOTA DAMAI LESTARI BLOK A6 NO 24 JL APEL DS CIANTRA KEC CIKARANG SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "6287734151192",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5323020100694, INFO BLOCKING TIDAK BISA BELI TOKEN NO REGISTRASI TAGIHAN SUSULAN TIDAK MUNCUL  SISA KWH  0.67.PELANGGAN TELAH MENGHUBUNGI KEMBALI KE PLN 123, DIKARENAKAN BELUM ADA PENANGANAN MAUPUN KONFIRMASI DARI PETUGAS. MOHON TINDAK LANJUT DAN PENYELESAIANNYA.\\nCC.52.ISMAIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K2323020100238",
                    "waktu_lapor": "01/02/2023 18:02:14",
                    "waktu_response": "01/02/2023 18:24:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1324,
                    "durasi_recovery_time": 33914113,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "86055139223",
                    "nama_pelapor": "BPK ZAINAL ABIDIN",
                    "alamat_pelapor": "JL.DN.TLAGAH BARAT RT.-/- NO.- DS.TLAGAH KEC.BANYUATES KAB.SAMPANG ,ACUAN -",
                    "no_telp_pelapor": "6285745747245",
                    "keterangan_pelapor": "MUTASI_K (G9923020188730:perlu pengecekan petugas) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,SISA KWH 25\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5223020101492",
                    "waktu_lapor": "01/02/2023 18:02:29",
                    "waktu_response": "01/02/2023 18:10:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 490,
                    "durasi_recovery_time": 33914932,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAM",
                    "alamat_pelapor": "JL AHMAD YANI NO 58  RT-1 / RW-3 KEL CIKAMPEK SELATAN DN GALUR KEC. CIKAMPEK KAB KARAWANG | DEKAT MASJID AL KAUSAR  ",
                    "no_telp_pelapor": "6285601078283",
                    "keterangan_pelapor": "MUTASI_K (G9923020188640:geser kwh meter ) - MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 534612310230",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5223020101498",
                    "waktu_lapor": "01/02/2023 18:05:12",
                    "waktu_response": "01/02/2023 18:19:14",
                    "waktu_recovery": "01/02/2023 18:58:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 842,
                    "durasi_recovery_time": 2362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIK",
                    "alamat_pelapor": "JL BUKIT PALMA D1 NO 80 RT -- RW -- KEL BABAT JERAWAT KEC PAKAL KOTA SURABAYA JAWA TIMUR // -- ",
                    "no_telp_pelapor": "628155011455",
                    "keterangan_pelapor": "PELANGGAN MENGINFORMASIKAN SEBELUMNYA ADA RABAS RABAS POHON DARI PLN DI DEPAN RUMAH PELANGGAN NAMUN SISA RANTING POHON TIDAK DIBERSIHKAN DAN PELANGGAN SAAT INI TIDAK BISA KELUAR RUMAH KARENA TERHALANG RANTING TERSEBUT, MOHON PELANGGAN SEGERA DIKONFIRMASI. PTL NYALA, PELANGGAN HARD COMPLAIN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K1423020100518",
                    "waktu_lapor": "01/02/2023 18:05:34",
                    "waktu_response": "01/02/2023 19:17:41",
                    "waktu_recovery": "01/02/2023 19:28:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4327,
                    "durasi_recovery_time": 622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI ",
                    "alamat_pelapor": "JL PERMATA PERUM VILLA PERMATA INDAH BLOK L NO 6 KEL - KEC PAYUNG SEKAKI KOTA PEKANBARU. DEKAT JL SUKARNO HATTA ",
                    "no_telp_pelapor": "082170045581",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 80 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5223020101499",
                    "waktu_lapor": "01/02/2023 18:06:05",
                    "waktu_response": "01/02/2023 19:40:35",
                    "waktu_recovery": "01/02/2023 21:31:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5670,
                    "durasi_recovery_time": 6635,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000564007",
                    "nama_pelapor": "BP FARHAN/IBU RETNO",
                    "alamat_pelapor": "JL GANDEKAN LOR NO.6 RT-29 / RW-10 KEL GANDEKAN KEC GEDONGTENGEN KOTA YOGYAKARTA >> SEBELAH UTARA HOTEL IBIS STYLE",
                    "no_telp_pelapor": "6285725047616",
                    "keterangan_pelapor": "TANGGAL 29/01/2023 TUNGGAKAN REKENING JANUARI 2023 BERIKUT BK  TELAH DILUNASI VIA BANK SYARIAH BUKOPIN. MOHON PTL DISAMBUNG SESUAI KETENTUAN. // TERKAIT NO LAPOR K5223012900646 (STATUS SELESAI).>>PELANGGAN LAPOR 1X.(CC.52.YOVITA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5223020101502",
                    "waktu_lapor": "01/02/2023 18:06:28",
                    "waktu_response": "01/02/2023 18:16:09",
                    "waktu_recovery": "01/02/2023 21:10:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 10457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "456697",
                    "nama_pelapor": "IBU VITA",
                    "alamat_pelapor": "JL PORIS KK GRAND PORIS BLOK AA2 NO 55 - RT -/ RW- KEL CIPONDOH KEC CIPONDOH KAB BANTEN//DIDALAM KOMPLEK",
                    "no_telp_pelapor": "6281808990242",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN FEBRUARI  STAND APP TGL LAPOR (1/02/2023) = 73484 DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK / PELANGGAN HUB KEMBALI (CC.52.MIKO)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5223020101506",
                    "waktu_lapor": "01/02/2023 18:07:46",
                    "waktu_response": "01/02/2023 18:21:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 798,
                    "durasi_recovery_time": 33914307,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG HANDOYO ",
                    "alamat_pelapor": "JL - NO - DK MILIRAN MANGGIS     RT-4 / RW-5, KEL MANJID KEC MADUSONGO KAB BOYOLALI // DEKAT DENGAN POM BENSIN 200 M ",
                    "no_telp_pelapor": "082226580320",
                    "keterangan_pelapor": "MUTASI_K (G9923020188649:mohon dicek ) - MOHON PENGECEKAN JARINGAN, DI WILAYAH  TSB VOLTASE SERING DROP SEJAK HARI INI, NAMUN SAAT INI SUDAH NORMAL  . SETIAP PUKUL 18.00. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOYOLALI"
                },
                {
                    "no_laporan": "K5223020101508",
                    "waktu_lapor": "01/02/2023 18:08:31",
                    "waktu_response": "01/02/2023 18:10:17",
                    "waktu_recovery": "01/02/2023 20:08:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 7102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BU RIFKA ",
                    "alamat_pelapor": "JL LOBANG BUAYA RT 4 RW 1 NO 42 KEL LOBANG BUAYA KEC CIPAYUNG KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "087770047833",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 TELAH DILUNASI MOHON PTL DISAMBUNG SESUAI KETENTUAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020101376",
                    "waktu_lapor": "01/02/2023 18:08:47",
                    "waktu_response": "01/02/2023 18:22:43",
                    "waktu_recovery": "01/02/2023 20:26:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 836,
                    "durasi_recovery_time": 7410,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002035304",
                    "nama_pelapor": "BP ROBERT",
                    "alamat_pelapor": "RUKO RENI JAYA JL KETAPANG 3 BLOK AF 5 NO 24 KEL.PAMULANG BARAT KEC.PAMULANG KOD.TANGERANG SELATAN  ",
                    "no_telp_pelapor": "081213092403",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERGESERAN APP KARENA RENOVASI  DENGAN DATA : \\nNO IDPEL: 538730285112\\nNAMA PELANGGAN : R ARIAYASA   \\nALAMAT PELANGGAN : RUKO RENI JAYA JL KETAPANG 3 BLOK AF 5 NO 24 KEL.PAMULANG BARAT KEC.PAMULANG KOD.TANGERANG SELATAN \\nNAMA PEMOHON  :  ROBERT JUNAEDI \\nNO KTP PELANGGAN : 3674062109630004\\nNO TELP PEMOHON: 081213092403\\nPEMOHON MENGAKU SEBAGAI PIHAK YANG DIKUASAKAN terkait K5123013000371",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5223020101509",
                    "waktu_lapor": "01/02/2023 18:09:26",
                    "waktu_response": "01/02/2023 18:27:03",
                    "waktu_recovery": "01/02/2023 18:49:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1057,
                    "durasi_recovery_time": 1331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. DEDEK ",
                    "alamat_pelapor": "JL. RAWA JAYA I NO. 0 RT. 8 RW. 4 KEL. PONDOK KOPI KEC. PONDOK KOPI KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "6285702511721",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKAN PTL NORMAL SISA STROOM KWH 12.31 KWH. SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020101510",
                    "waktu_lapor": "01/02/2023 18:09:28",
                    "waktu_response": "01/02/2023 19:01:33",
                    "waktu_recovery": "02/02/2023 07:31:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3125,
                    "durasi_recovery_time": 45022,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "130168",
                    "nama_pelapor": "IBU MELIA ",
                    "alamat_pelapor": "JL ANGGRAINI RAYA NO 14 RT 5 RW-2 KEL SUKORAME KEC MOJOROTO KOTA KEDIRI DEKAT DENGAN MASJID.",
                    "no_telp_pelapor": "628165414401",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN  FEBRUARI STAND APP TGL LAPOR 1 FEBRUARI 2023  = 233176 DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER JARANG DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K1223020100381",
                    "waktu_lapor": "01/02/2023 18:09:38",
                    "waktu_response": "01/02/2023 18:39:50",
                    "waktu_recovery": "01/02/2023 20:31:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1812,
                    "durasi_recovery_time": 6728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZULFAN  ",
                    "alamat_pelapor": "JL . SINGGALANG VI  PR VILLA ZAITUN BLOK B NO 11 , KEL SIALANGSAKTI, TENAYAN RAYA, KOTA PEKANBARU, RIAU \\nACUAN DEKAT BUKIT BARISAN ",
                    "no_telp_pelapor": "081274295518",
                    "keterangan_pelapor": "TGL 12/01/2023 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181109912301124550 DAN NO REG 1811012073856 BP DAN STROOM PERDANA TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020101380",
                    "waktu_lapor": "01/02/2023 18:10:52",
                    "waktu_response": "01/02/2023 18:49:38",
                    "waktu_recovery": "01/02/2023 22:20:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2326,
                    "durasi_recovery_time": 12670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1681688",
                    "nama_pelapor": "BP AYIN",
                    "alamat_pelapor": "JL. KAPTEN DARMO SUGONDO NO.232 KEL. TENGGULUNAN KEC. KEBOMAS KAB. GRESIK / LOKASI DEKAT PABRIK BARATA",
                    "no_telp_pelapor": "081234575890",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 NO.TOKEN 6659 9031 5569 5121 0014 SISA TOKEN 16.46 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5223020101516",
                    "waktu_lapor": "01/02/2023 18:12:44",
                    "waktu_response": "01/02/2023 18:25:09",
                    "waktu_recovery": "01/02/2023 18:47:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AI",
                    "alamat_pelapor": "JL. GENTENG NO 49 RT 1 RW 1 KEL CILAMAJANG KEC KAWALU KOTA TASIKMALAYA//LOKASI RUKO ",
                    "no_telp_pelapor": "6287774560645",
                    "keterangan_pelapor": "GAGAL TOKEN VKRN 43 .PTL MENYALA .SISA KWH 25.\\n32954589378747290413\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5123020101387",
                    "waktu_lapor": "01/02/2023 18:13:20",
                    "waktu_response": "01/02/2023 18:33:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1185,
                    "durasi_recovery_time": 33913586,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MURYANI / BPK SEMBIRING",
                    "alamat_pelapor": "JL JAMIN GINTING GG.BANGUN NO.13 KEL.MANGGA KC.MEDAN TUNTUNGN KOTA MEDAN -- DEKAT ASRAMA SABARA",
                    "no_telp_pelapor": "08123047754",
                    "keterangan_pelapor": "MUTASI_K (G9923020188668:gagal token) - TIDAK BISA INPUT TOKEN KET GAGAL. VKRN 43. NM 86015804627. PTL NYALA SISA 141,57 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K1223020100385",
                    "waktu_lapor": "01/02/2023 18:15:14",
                    "waktu_response": "01/02/2023 18:32:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1065,
                    "durasi_recovery_time": 33913592,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YAN",
                    "alamat_pelapor": "JL RINTE RAYA NO 158 RT0 RW0 KEL SIMPANG SELAYANG KEC MEDAN TUNTUNGAN KOTA MEDAN ACUAN : SEBELAH BENGKEL CAT MOBIL ",
                    "no_telp_pelapor": "085277270415",
                    "keterangan_pelapor": "MUTASI_K (G9923020188667:gagal token) - PELANGGAN TIDAK DAPAT INPUT NO TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 12.56 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5123020101397",
                    "waktu_lapor": "01/02/2023 18:18:07",
                    "waktu_response": "01/02/2023 18:27:53",
                    "waktu_recovery": "01/02/2023 18:42:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 586,
                    "durasi_recovery_time": 858,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "138661",
                    "nama_pelapor": "BP KOKO",
                    "alamat_pelapor": "KK CIBUBUR VILLA BL C No. 6 , KEL JATIRADEN, KEC JATISAMPURNA, KOTA BEKASI, ",
                    "no_telp_pelapor": "082213838801",
                    "keterangan_pelapor": "PELANGGAN INGIN KABEL DARI TIANG KE KWH METER DIPANJANGKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100388",
                    "waktu_lapor": "01/02/2023 18:19:34",
                    "waktu_response": "01/02/2023 18:32:08",
                    "waktu_recovery": "01/02/2023 18:43:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 754,
                    "durasi_recovery_time": 653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYA",
                    "alamat_pelapor": "JL MEDAN BANDA ACEH LORONG PANGKARIM NO 18  RT-0 / RW-0  DS MNS BAROE KANDANG  KEC MUARA 2 KOTA LHOKSUMAWE / DEKAT MENASAH DAN PABRIK ROTI",
                    "no_telp_pelapor": "0895327818966",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN ID METER 22118279748 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN VIA BSI DIKARENAKAN TERTERA (NO METER TIDAK TERDAFTAR) PTL TIDAK PADAM SISA 200 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LHOKSEUMAWE"
                },
                {
                    "no_laporan": "K5123020101409",
                    "waktu_lapor": "01/02/2023 18:23:54",
                    "waktu_response": "01/02/2023 18:28:41",
                    "waktu_recovery": "01/02/2023 18:54:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 1565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22110687476",
                    "nama_pelapor": "BP MUHAMMAD MAULDI",
                    "alamat_pelapor": "PR GRAHA SEDATI MAS JL KAMBOJA NO 20 KEL BUNCITAN , KEC SEDATI SIDOARJO ",
                    "no_telp_pelapor": "081380829967",
                    "keterangan_pelapor": "PELANGGAN GAGAL ENTRY TOKEN SETELAH UPDATE VKRN 43 , PTL MENYALA 147 KWH 33263737106199605005\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1223020100391",
                    "waktu_lapor": "01/02/2023 18:24:16",
                    "waktu_response": "01/02/2023 18:39:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 886,
                    "durasi_recovery_time": 33913229,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASTRO ",
                    "alamat_pelapor": "JL LINGKAR PATEMON RT 1 RW 6  DESA PATEMON KEC BOJONGSARI KAB PURBALINGGA JATENG ",
                    "no_telp_pelapor": "6285647680093",
                    "keterangan_pelapor": "MUTASI_K (G9923020188669:ditunggu konfirmasi petugas) - MOHON TINDAK LANJUT DAN PENYELESAIANYA PELANGGAN KEBERATAN DENGAN KONDISI LISTRIK YANG SELALU PADAM KETIKA HUJAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K3223020100395",
                    "waktu_lapor": "01/02/2023 18:25:46",
                    "waktu_response": "01/02/2023 18:45:34",
                    "waktu_recovery": "01/02/2023 19:04:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1188,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TINA ",
                    "alamat_pelapor": "JL KINCAN     RT-1 / RW-2  NO 22  KEL  JATI BENING KEC  PONDOK GEDE  KAB BEKASI   SETEMPAT SUPERINDO KINCAN  ",
                    "no_telp_pelapor": "6285774307792",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN  , VKRN 43  PTL NORMAL  SISA KWH  207\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020101548",
                    "waktu_lapor": "01/02/2023 18:28:08",
                    "waktu_response": "01/02/2023 18:43:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 911,
                    "durasi_recovery_time": 33912972,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "pantjacz@gmail.com",
                    "alamat_pelapor": "JL. TEROGONG 3 RT. 009 RW. 010 KEL. CILANDAK BARAT KEC. CILANDAK JAKARTA SELATAN DKI JAKARTA 12430",
                    "no_telp_pelapor": "087720950342",
                    "keterangan_pelapor": "MUTASI_K (G9923020188711:urgent) - GAGAL INPUT TOKEN VKRN 43. PTL NYALA",
                    "media": "Email",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K1423020100537",
                    "waktu_lapor": "01/02/2023 18:29:30",
                    "waktu_response": "01/02/2023 18:36:51",
                    "waktu_recovery": "02/02/2023 00:18:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 441,
                    "durasi_recovery_time": 20501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLI ",
                    "alamat_pelapor": "JL ALAMSYAH RATU PRAWIRA NEGARA NO- RT- RW- KEL. KARANG JAYA KEC GANDUS KOTA PALEMBANG / DEKAT MUSI DUA, JL LETTU KARIM KADIR",
                    "no_telp_pelapor": "081532055590",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32171406971 SISA KWH 20 KWH , NO TOKEN: 69246358980068550003",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101429",
                    "waktu_lapor": "01/02/2023 18:31:45",
                    "waktu_response": "01/02/2023 18:34:27",
                    "waktu_recovery": "01/02/2023 18:47:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI",
                    "alamat_pelapor": "JL SYAMSUL ARIFIN NO 24 RT 2 RW 5 KEL POLAGAN KEC SAMPANG KAB SAMPANG DEKAT PASAR MARGALELA",
                    "no_telp_pelapor": "081336758802",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, APP KET GAGAL, BELUM ADA PEMBARUAN KWH, PTL MENYALA SISA KWH TIDAK TAHU, TOKEN 32770955428268131587",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5223020101565",
                    "waktu_lapor": "01/02/2023 18:35:05",
                    "waktu_response": "01/02/2023 18:36:40",
                    "waktu_recovery": "01/02/2023 19:38:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 3702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL KUKUN NO- KP KUKUN   RT-11 / RW-6 KEL CIANTRA KEC CIKARANG SELATAN KAB BEKASI > DEKAT MASJID ",
                    "no_telp_pelapor": "6285754897135",
                    "keterangan_pelapor": "INFO BLOCKING TOKEN DENGAN NO REG 5372143024093,ID PEL 537216842476 ATAS NAMA EVI AKHMAD JULIADI T  TERKAIT P2TL PELANGGAN INGIN MENANYAKAN TERKAIT P2TL YANG DIALAMI PELANGGAN. MOHON KONFIRMASINYA PERIHAL TERSEBUT \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1423020100540",
                    "waktu_lapor": "01/02/2023 18:37:04",
                    "waktu_response": "01/02/2023 19:07:02",
                    "waktu_recovery": "01/02/2023 21:53:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1798,
                    "durasi_recovery_time": 10006,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRIL",
                    "alamat_pelapor": "JL. RAYA KURANJI NO 8 RT 2 RW 2 KEL KURANJI KEC KURANJI KOTA PADANG LOKASI DEKAT SIMP AKSIRAT DEPAN TUGU PAHLAWAN",
                    "no_telp_pelapor": "081363018391",
                    "keterangan_pelapor": "INFO PEL. PEMANGKASAN POHON KARENA SUDAH MENYENTUH JARINGAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5123020101443",
                    "waktu_lapor": "01/02/2023 18:38:47",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675276727,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "06082827",
                    "nama_pelapor": "BP RAIS",
                    "alamat_pelapor": "PR BUMI CABEAN ASRI I-1 NO.16 KEL. KALI PECABEAN KEC. CANDI KAB. SIDOARJO",
                    "no_telp_pelapor": "085100415239",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DAN SR/JTR, DIKARENAKAN RENOVASI RUMAH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020101444",
                    "waktu_lapor": "01/02/2023 18:39:16",
                    "waktu_response": "01/02/2023 19:39:23",
                    "waktu_recovery": "01/02/2023 19:48:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3607,
                    "durasi_recovery_time": 529,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YONA ",
                    "alamat_pelapor": "PR DELTAMAS ZONA AMERIKA CALGARY BLOK F NO 30  KEL SUKAMAHI KEC CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT ::",
                    "no_telp_pelapor": "085221224636",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100817, PELANGGAN PENDAFTARAN PB NON PAKET SLO TARIF R1T /2200 VA NO REGISTER 5370312071232. REALISASI PASANG APP METER ± DES 2022, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN SLO SUDAH DISAMPAIKAN KE UPJ, TEKNISI PELANGGAN INFOKAN PERLU DILAKUKAN AKTIVASI DAHULU AGAR PTL DAPAT DINYALAKAN, KARENA KABEL SAMBUNGAN DARI PIHAK DEVELOPER SUDAH TERSAMBUNG, MOHON SECEPATNYA DISAMBUNG. TERKAIT NO LAPOR K5123012800378. STATUS DI PLN MOBILE SELESAI NAMUN BELUM ADA TINDAKLANJUT DI LOKASI .\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020101573",
                    "waktu_lapor": "01/02/2023 18:39:35",
                    "waktu_response": "01/02/2023 18:57:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1102,
                    "durasi_recovery_time": 33912094,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14024991920",
                    "nama_pelapor": "BP MUHAMMAD ELMI ",
                    "alamat_pelapor": "DS BLIGO RT-12 / RW-4 JL BLIGO NO 35 KEC BUARAN KEL BLIGO KAB PEKALONGAN // DEKAT PASAR BLIGO LURUS PEREMPATAN KEDUA BELOK KIRI // DEKAT MUSHOLLA ",
                    "no_telp_pelapor": "085800130777",
                    "keterangan_pelapor": "MUTASI_K (G9923020188682:gangguan) - PELANGGAN MENGAJUKAN PENGGANTIAN KWH METER KARENA SERING MUNCUL KETERANGAN PERIKSA. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K1423020100544",
                    "waktu_lapor": "01/02/2023 18:42:05",
                    "waktu_response": "01/02/2023 19:35:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3210,
                    "durasi_recovery_time": 33909836,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MISLAN ",
                    "alamat_pelapor": "JL. PANGKALAN BENTENG NO- RT 09 RW 03 DESA PANGKALAN BENTENG KEC TALANG KELAPA KAB BANYUASIN LOKASI DEKAT KANDANG AYAM",
                    "no_telp_pelapor": "085378113727",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH VKRN 43 (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101449",
                    "waktu_lapor": "01/02/2023 18:42:12",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 20:25:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675276932,
                    "durasi_recovery_time": 1675283109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22101478117",
                    "nama_pelapor": "IBU SIANA / BP LUKAS",
                    "alamat_pelapor": "KK CITRA INDAH A6 NO 20 KEL SUKAMAJU RT 1 RW 8 KEC JONGGOL KAB BOGOR",
                    "no_telp_pelapor": "082125649455",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 22101478117 KEBERATAN DENGAN PENJELASAN BAHWA DIKENAKAN KOMPENSASI UJL, DIKARENAKAN SUDAH MEMAKAI LISTRIK PULUHAN TAHUN BARU MUNCUL TAGIHAN SUSULAN SEKARANG. DAN SUDAH MELAKUKAN PEMBAYARAN NON TAGLIS VIA TOKOPEDIA DENGAN NO REGISTER 5386775000059. MOHON BANTUAN KONFIRMASI KE PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K3223020100406",
                    "waktu_lapor": "01/02/2023 18:43:24",
                    "waktu_response": "01/02/2023 18:50:20",
                    "waktu_recovery": "01/02/2023 19:30:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 416,
                    "durasi_recovery_time": 2411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA",
                    "alamat_pelapor": "JL AMD 10 NO 64 RT-12 / RW-1  KEL.PETUKANGAN  UTR KEC PESANGGRAHAN  JAKARTA SELATAN LEWAN SAMPING GG  DEPAN RUMAH GEDE LOKASI RUMAH KONTRAK ",
                    "no_telp_pelapor": "082125374410",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGIMPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL  NYALA  SISA  KWH NO TOKEN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020101586",
                    "waktu_lapor": "01/02/2023 18:43:54",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675277034,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RUSNAWATI",
                    "alamat_pelapor": "JL DHARMA BAKTI RT 6 DN MUHAJIRIN DS LANGKO KEC LINGSAR KAB LOMBOK BARAT // DEKAT PONPES NURUL HIKMAH LANGKU ",
                    "no_telp_pelapor": "087701114577",
                    "keterangan_pelapor": "TOKEN GAGAL, PTL NORMAL, NO TOKEN SESUAI 15857701452357934887, SISA KWH 20",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5223020101589",
                    "waktu_lapor": "01/02/2023 18:47:24",
                    "waktu_response": "01/02/2023 19:25:36",
                    "waktu_recovery": "01/02/2023 19:34:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2292,
                    "durasi_recovery_time": 539,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01120492069",
                    "nama_pelapor": "BP SAHRIP ",
                    "alamat_pelapor": "JL TEMUBIRENG NO - RT 2 RW 1 KEL MONTONG BETOK KEC MONTONG  GADING KAB LOMBOK TIMUR //DKT PASAR ",
                    "no_telp_pelapor": "087701543001",
                    "keterangan_pelapor": "GAGAL TOKEN VKRN 43  .PTL MENYALA .SISA KWH 1582 .\\n59783058603085199320",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020101591",
                    "waktu_lapor": "01/02/2023 18:48:26",
                    "waktu_response": "01/02/2023 19:31:36",
                    "waktu_recovery": "01/02/2023 20:00:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2590,
                    "durasi_recovery_time": 1755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000678735",
                    "nama_pelapor": "BP TEGUH",
                    "alamat_pelapor": "PONDOK TIRTA MANDALA BLOK H3 NO 4 RT 02 RW 04 SUKAMAJU CILODONG DEPOK",
                    "no_telp_pelapor": "083808871924",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA KETIDAKSESUAIAN PENCATATAN REK FEBRUARI 23. ST AW 34131, ST AK 34331, ST BERDASARKAN ANGKA ACMT 24-01-2023 YG DILAPORKAN PELANGGAN VIA SWACAM = 34308 NAMUN DI DATA ACMT TGL 28-01-23= 34331. REK (BELUM DILUNASI). RUMAH DIHUNI, BERPAGAR DAN TIDAK TERKUNCI, METERAN MUDAH DIJANGKAU, DAN PETUGAS RUTIN DATANG. NAMUN JIKA SAYA SUDSH LAPOR, PETUGAS TIDAK MENCATAT ANGKA PELANGGAN",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5223020101595",
                    "waktu_lapor": "01/02/2023 18:51:50",
                    "waktu_response": "01/02/2023 19:34:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2580,
                    "durasi_recovery_time": 33909881,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARLEY DAVE",
                    "alamat_pelapor": "JL. PRAMUKA 17 NO.7, SARIO KOTABARU, KEC. SARIO, KOTA MANADO, SULAWESI UTARA. BELAKANG SD 67 MANADO",
                    "no_telp_pelapor": "087771273786",
                    "keterangan_pelapor": "MUTASI_K (G9923020188723:g) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 14,79. PTL (TIDAK PADAM). NO TOKEN ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K3223020100410",
                    "waktu_lapor": "01/02/2023 18:52:39",
                    "waktu_response": "01/02/2023 19:03:19",
                    "waktu_recovery": "01/02/2023 19:57:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 640,
                    "durasi_recovery_time": 3231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL.RANOMEA NO.- LINGK.6 KEL.RANOMEA KEC.AMURANG TIMUR, KOTA AMURANG, SULUT. ACUAN: DEKAT KANTOR KELURAHAN RANOMEA ",
                    "no_telp_pelapor": "89668341327",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KET.GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL NYALA, SISA 1957 KWH, NO.TOKEN: 40753063491681161039",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5223020101597",
                    "waktu_lapor": "01/02/2023 18:52:48",
                    "waktu_response": "01/02/2023 18:57:45",
                    "waktu_recovery": "01/02/2023 19:21:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 297,
                    "durasi_recovery_time": 1451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423020100440, TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K1223020100414",
                    "waktu_lapor": "01/02/2023 18:55:39",
                    "waktu_response": "01/02/2023 19:06:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 641,
                    "durasi_recovery_time": 33911591,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELFI ",
                    "alamat_pelapor": "JL.JAMIN GINTING GG KENANGAN 5 UJUNG KEL.SIMPANG SELAYANG KEC.MEDAN TUNTUNGAN KOTA MEDAN PROV SUMUT ",
                    "no_telp_pelapor": "081360563339",
                    "keterangan_pelapor": "MUTASI_K (G9923020188694:gangguan rumah) - PTL MENYALA TIDAK STABIL BANYAK RUMAH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5223020101610",
                    "waktu_lapor": "01/02/2023 18:58:09",
                    "waktu_response": "01/02/2023 19:01:56",
                    "waktu_recovery": "01/02/2023 19:20:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 1096,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTADI",
                    "alamat_pelapor": "JL JATI KRAMAT 2 PR SUTRA PESONA BLOK F NO 11 RT 5 RW 11  KEL JATIKRAMAT KEC JATI ASIH KAB BEKASI // BELAKANG ALFAMART ",
                    "no_telp_pelapor": "6285867123867",
                    "keterangan_pelapor": "GAGAL MEMASUKKAN TOKEN, VKRN 43 SISA KWH 13.1111 NO TOKEN 56764826635281052694",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1423020100548",
                    "waktu_lapor": "01/02/2023 18:58:44",
                    "waktu_response": "01/02/2023 19:21:18",
                    "waktu_recovery": "01/02/2023 19:42:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1354,
                    "durasi_recovery_time": 1275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOKO",
                    "alamat_pelapor": "JL. UJUNG GURUN NO. 43 RT. - RW. - KEL. UJUNG GURUN KEC. PADANG BARAT. PADANG. LOKASI : DIDEPAN SD PERCOBAAN",
                    "no_telp_pelapor": "08126754470",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23 = 33247, ST AK REK FEB 23 = 34107. ST APP TGL.01/02/23 = 33355. REK BELUM DILUNASI PELANGGAN MENUNGGU KOREKSI. RUMAH TIDAK DIHUNI DAN BERPAGAR.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K3223020100417",
                    "waktu_lapor": "01/02/2023 19:00:25",
                    "waktu_response": "01/02/2023 19:13:35",
                    "waktu_recovery": "01/02/2023 20:03:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 790,
                    "durasi_recovery_time": 3014,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP BURHAN",
                    "alamat_pelapor": "JL.CIKINI AMPIUN NO.8 RT-16 / RW-01 KEL.PEGANGSAAN KEC.MENTENG, JAKPUS. ACUAN: DIBELAKANG TOKO 15, GEDUNG CGC",
                    "no_telp_pelapor": "6285758864926",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KET.GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL NYALA, SISA 20.57 KWH, NO.TOKEN: 15433070616867470195",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5123020101480",
                    "waktu_lapor": "01/02/2023 19:00:33",
                    "waktu_response": "01/02/2023 19:36:01",
                    "waktu_recovery": "02/02/2023 00:19:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2128,
                    "durasi_recovery_time": 16994,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBAIRI",
                    "alamat_pelapor": "PR BUMI MAS INDAH BLOK R1 NO 5 KEL TANAH MAS KEC TALANG KELAPA KAB BANYUASIN SUMSEL",
                    "no_telp_pelapor": "082280680168",
                    "keterangan_pelapor": "PELANGGAN  KONFIRMASI MENYAMPAIKAN KERUSAKAN ALAT ELEKTRONIK  KULKAS DAN TETANGGA MENGALAMI JUGA  PASKA GANGGUAN LISTRIK TIBA TIBA PADAM PADA TANGGAL 01/02/2023.PTL NYALA , PELANGGAN KONFIRMASI KEMBALI MENAMBAHKAN SEBELUMNYA ADA TRIP DI GARDU LISTRIK, SEHINGGA PADAM DAN BANYAK PERALATAN LISTRIK YG RUSAK CC.51.MEIGA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101482",
                    "waktu_lapor": "01/02/2023 19:00:41",
                    "waktu_response": "01/02/2023 19:34:47",
                    "waktu_recovery": "01/02/2023 21:07:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2046,
                    "durasi_recovery_time": 5592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMZAH ",
                    "alamat_pelapor": "PR BSD BLOK L4 NO.11 SEK 14.4 KEL LENGKONG KEC SERPONG SELATAN KOTA TANGSEL :: RUMAH POJOK PAGAR HITAM ",
                    "no_telp_pelapor": "081213588585",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100959, TIDAK BISA ENTRY TOKEN, UPDATE VKRN 43, SISA 17.15 KWH :: 05768340390834040750  39599836182722108506 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101619",
                    "waktu_lapor": "01/02/2023 19:02:06",
                    "waktu_response": "01/02/2023 19:10:20",
                    "waktu_recovery": "01/02/2023 19:11:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 494,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0017171330005",
                    "nama_pelapor": "BP TEJO",
                    "alamat_pelapor": "JL ROKAN NO 6 RT 0/RW 0 KP MAGERU KEL SRAGEN TENGAH KEC SRAGEN KAB SRAGEN >> DEPAN POLRES SRAGEN ",
                    "no_telp_pelapor": "087823367091",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN KONFIRMASI PELANGGAN ID PEL 520580009097 MENGAJUKAN PD (R1/ 2200 VA - R3 / 41500 VA) KE KANTOR UNIT TERKAIT SEJAK OKTOBER 2022 NAMUN HINGGA TGL 01/02/2023 BELUM DIREGISTRASI. PELANGGAN MEMOHON SEGERA MENDAPATKAN PENJELASAN DARI UNIT KARENA BELUM MENDAPATKAN CALL BACK DARI UNIT SEPERTI YANG DIJANJIKAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRAGEN"
                },
                {
                    "no_laporan": "K5123020101490",
                    "waktu_lapor": "01/02/2023 19:05:11",
                    "waktu_response": "01/02/2023 19:31:39",
                    "waktu_recovery": "01/02/2023 19:45:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 815,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA ",
                    "alamat_pelapor": "JL.  PR ALAM MAWAR I NO 3   RT-4 / RW-5 KEC CIAMPLAS KEL TANJUNG BUMI KOTA BANDUNG BARAT // ARE PR ALAM MAWAR I",
                    "no_telp_pelapor": "081387690033",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL  MENYALA SISA 291 KWH DILOKASI (BELUM ADA) PEMBAHARUAN KWH METER OLEH PETUGAS\\nNO TOKEN : 08704666586581267266, 60170514913336307810 & 18520947832896729885",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5223020101624",
                    "waktu_lapor": "01/02/2023 19:06:19",
                    "waktu_response": "01/02/2023 19:08:18",
                    "waktu_recovery": "01/02/2023 20:07:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 3575,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP. FANRIDO",
                    "alamat_pelapor": "JL. MALAKA BARU NO. 83 RT. 6 RW. 11 KP. BOJONG RANGKONG KEL. PONDOK KOPI KEC. DUREN SAWIT KOTA JAKTIM. (DEKAT PINTU KELUAR TOL BINTARA)",
                    "no_telp_pelapor": "082114044561",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKAN PTL NORMAL SISA STROOM 152.40 KWH. SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020101625",
                    "waktu_lapor": "01/02/2023 19:06:17",
                    "waktu_response": "01/02/2023 19:44:54",
                    "waktu_recovery": "01/02/2023 20:04:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2317,
                    "durasi_recovery_time": 1187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "DN BREBES     RT-1 / RW-3\\nKAB GUBUKAN\\nKEC GUBUK \\nKEL DS GLAPAN \\nACUAN LOKASI  PINGGIR SUNGAI BENDUNGAN DELAPAN\\n",
                    "no_telp_pelapor": "085803510848",
                    "keterangan_pelapor": "APP KET GAGAL, PTL NYALA. SISA 168.75 KWH.\\nNO TOKEN\\n54234764422431394516 // PELANGGAN LAPOR LAGI. CC.52.TOMI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGOWANU"
                },
                {
                    "no_laporan": "K5123020101491",
                    "waktu_lapor": "01/02/2023 19:06:41",
                    "waktu_response": "01/02/2023 20:18:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4321,
                    "durasi_recovery_time": 33907249,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01114857152",
                    "nama_pelapor": "BP TASLIM",
                    "alamat_pelapor": "DN/DS.SAWO RT-1 RW-2 KC.CAMPUR DARAT KB.TULUNGAGUNG -- UTARA LAPANGAN SAWO KE TIMUR",
                    "no_telp_pelapor": "081359002765",
                    "keterangan_pelapor": "MUTASI_K (G9923020188786:Laporan terkait gangguan teknis app) - TIDAK BISA INPUT TOKEN TIDAK MUNCUL KETERANGAN. NM 01114857152. PTL NYALA SISA 25 KWH. TOKEN 16291718453528389948 BELI HARI INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAMPUR DARAT"
                },
                {
                    "no_laporan": "K5223020101628",
                    "waktu_lapor": "01/02/2023 19:08:37",
                    "waktu_response": "01/02/2023 19:10:42",
                    "waktu_recovery": "01/02/2023 19:11:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0007078270000",
                    "nama_pelapor": "BP HASYIM",
                    "alamat_pelapor": "DUSUN KARANGMOJO RT 08 RW 02,DESA KARANGMOJO, KECAMATAN TASIKMADU, KABUPATEN KARANGANYAR. RUMAH TIMUR LAPANGAN KARANGMOJO A.N MBAH SHODIQ ATAU ALI AHMADI",
                    "no_telp_pelapor": "083109097724",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 18960, ST APP TGL 01/02/2023 = 18872. REK (BELUM DILUNASI). RUMAH DIHUNI DAN TIDAK BERPAGAR. KWH BERADA DI LUAR DAN MUDAH DI JANGKAU.PELANGGAN TIDAK MENGETAHUI KEDATANGAN PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KARANGANYAR"
                },
                {
                    "no_laporan": "K5223020101633",
                    "waktu_lapor": "01/02/2023 19:11:53",
                    "waktu_response": "01/02/2023 19:15:47",
                    "waktu_recovery": "01/02/2023 19:47:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 234,
                    "durasi_recovery_time": 1900,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007106107",
                    "nama_pelapor": "Ibu Emeralda ",
                    "alamat_pelapor": "JL BORNEO UTARA 2 NO C68, RT 3/RW10, RAWALUMBU (DEKAT TK TABITA, RUMAH PAGAR HITAM CAT KUNING) ",
                    "no_telp_pelapor": "08885554660",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 23531, ST APP TGL 01/02/2023 = 23526. REK BELUM DILUNASI. KONDISI RUMAH DIHUNI, BERPAGAR TERKUNCI, APP SULIT DIJANGKAU DAN PETUGAS JARANG DATANG. SESUAI INFORMASI BEBERPA BULAN TAGIHAN TIDAK BERUBAH PELANGGAN KHAWATIR, MOHON DIKONFIRMASI KE PELANGGAN",
                    "media": "Email",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020101640",
                    "waktu_lapor": "01/02/2023 19:15:06",
                    "waktu_response": "01/02/2023 19:25:50",
                    "waktu_recovery": "01/02/2023 19:34:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 644,
                    "durasi_recovery_time": 531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PARTIJAH ",
                    "alamat_pelapor": "JL SETUKA DN MANGKLING NO 0 RT 0/RW 0 DS LOYOT KEC TIKUR KAB LOMBOK TIMUR >> DEKAT SETUKA  ",
                    "no_telp_pelapor": "085951426602",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 18.9 KWH (VKRN 43) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020101646",
                    "waktu_lapor": "01/02/2023 19:18:21",
                    "waktu_response": "01/02/2023 19:24:45",
                    "waktu_recovery": "01/02/2023 19:54:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 384,
                    "durasi_recovery_time": 1803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDI ",
                    "alamat_pelapor": "JL PER WISMA JAYA ABADI BLOK D 19 KEC JOMBANG KEL JOMBATAN KAB JOMBANG JAWA TIMUR//DEKAT ALUN ALUN JOMBANG ",
                    "no_telp_pelapor": "089526352134",
                    "keterangan_pelapor": "MOHON KONFIRMASI PELANGGAN INGIN MENGETAHUI ID PEL/NO METER UNTUK MENGETAHUI PEMBAYARAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5223020101652",
                    "waktu_lapor": "01/02/2023 19:21:13",
                    "waktu_response": "01/02/2023 19:25:53",
                    "waktu_recovery": "01/02/2023 20:40:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 280,
                    "durasi_recovery_time": 4462,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK GAFOER ",
                    "alamat_pelapor": "JL JL. HUSNI THAMRIN NO.3, B NO., BINANGA, MAMUJU, KAB. MAMUJU, SULAWESI BARAT",
                    "no_telp_pelapor": "081241248108",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT DAN PENYELESAIANNYA, PELANGGAN DENGAN ID PEL 329100594453 ATS NM ABD GAFUR M MELAKUKAN REGISTRASI PERUBAHAN DAYA MANDIRI MELALUI PLN MOBILE PADA 25/01/2023 DARI DAYA S2T/2200 VA KE S2/3900 VA DAN DILAKUKAN PEMBAYARAN TGL 01/02/2023. TERKAIT DAYA 3900 VA SIANG TADI PELANGGAN DI HUBUNGI OLEH PLN SETEMPAT DAN DIINFORMASIKAN BAHWA TIDAK TERSEDIA DAN PELANGGAN MERASA KEBERATAN DISALAHKAN KARENA DAYA TERSEBUT TIDAK TERSEDIA. DIKARENAKAN DI PLN MOBILE TERDAPAT DAYA TSB DAN DAPAT DIPILIH OLEH PELANGGAN UNTUK UBAH DAYA.",
                    "media": "Email",
                    "nama_ulp": "ULP MANAKARRA"
                },
                {
                    "no_laporan": "K5223020101657",
                    "waktu_lapor": "01/02/2023 19:23:36",
                    "waktu_response": "01/02/2023 19:29:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 350,
                    "durasi_recovery_time": 33910205,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TARA ",
                    "alamat_pelapor": "JL TENGGUMUNG WETAN 1 NO 8-10 RT - RW - KEL TEGIRIAN SEMAMPIR KEC SEMAMPIR KOTA SURABAYA // DEKAT RESTO MAKAN JES CHIKEN ",
                    "no_telp_pelapor": "083827184691",
                    "keterangan_pelapor": "MUTASI_K (G9923020188715:mohon bantuan) - TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43. PTL NORMAL. SISA KWH: 444",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K1223020100429",
                    "waktu_lapor": "01/02/2023 19:23:45",
                    "waktu_response": "01/02/2023 19:29:27",
                    "waktu_recovery": "02/02/2023 06:25:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 342,
                    "durasi_recovery_time": 39373,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODY ",
                    "alamat_pelapor": "JL. WARTAWAN GG. AMAL NO 12 RT 3 RW 1 KEL GUNUNG SULA KEC WAY HALIM KOTA BANDAR LAMPUNG LOKASI BEDENG SOKIN DEPAN SDN1 GUNUNG SULA DAN WARUNG ROZIKIN ",
                    "no_telp_pelapor": "081272569832",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT BLOKING TOKEN \\\"KWH METER TERBANG\\\" PTL MENYALA R1MT / 900VA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5223020101659",
                    "waktu_lapor": "01/02/2023 19:24:49",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 20:23:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675279489,
                    "durasi_recovery_time": 1675283012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10076749",
                    "nama_pelapor": "IBU YAYUK ",
                    "alamat_pelapor": "DS GROMPOL NO 129 RT-001 / RW-02 JL -- KEC RINGIN ANOM KEL SUMBER RAMI KAB GRESIK // TIMUR BALAIDESA ",
                    "no_telp_pelapor": "085733158288",
                    "keterangan_pelapor": "TANGGAL 30-01-2023 TUNGGAKAN REKENING JANUARI BERIKUT BK TELAH DILUNASI VIA MANDIRI MOHON PTL DISAMBUNG SESUAI KETENTUAN. PELANGGAN SUDAH DATANG KE KANTOR SETEMPAT PADA HARI SELASA TGL 31 JANUARI 2023 PAGI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5123020101524",
                    "waktu_lapor": "01/02/2023 19:25:26",
                    "waktu_response": "01/02/2023 21:26:32",
                    "waktu_recovery": "01/02/2023 21:37:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7266,
                    "durasi_recovery_time": 661,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JERI",
                    "alamat_pelapor": "JL CHRISANT KK GRIYA MARELAN TAHAP 3 BLOK B CHRISANT NO B12 KEL PULAU RENGGAS KEC MEDAN MARELAN KOTA MEDAN. ACUAN : MASUK KOMPLEK",
                    "no_telp_pelapor": "081336035550",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 19.66 KWH. NO TOKEN 4253 0139 1125 2646 8129",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020101526",
                    "waktu_lapor": "01/02/2023 19:26:33",
                    "waktu_response": "01/02/2023 19:38:47",
                    "waktu_recovery": "01/02/2023 21:53:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 734,
                    "durasi_recovery_time": 8082,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000687178",
                    "nama_pelapor": "IBU SITI MUNAWAROH",
                    "alamat_pelapor": "JL RAYA MAYANGKARA NO  5 KEL KETINTANG RT 0 RW 0 KEC GAYUNGAN KOTA SURABAYA // DEKAT KEBUN SAYUR",
                    "no_telp_pelapor": "081330555702",
                    "keterangan_pelapor": "DILOKASI PELANGGAN ADA REALIASI MIGRASI DENGAN NM 32209724874 ATAS NAMA R SOEDRADJAD WIDITOMO SEDANGKAN DILOKASI HARUSNYA ID PEL ATAS NAMA ENSENG BASTAR DENGAN NO IDPEL 511411052187",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K1223020100434",
                    "waktu_lapor": "01/02/2023 19:29:25",
                    "waktu_response": "01/02/2023 21:42:10",
                    "waktu_recovery": "01/02/2023 22:07:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7965,
                    "durasi_recovery_time": 1542,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IIS",
                    "alamat_pelapor": "JL H USMAN 1  NO 1 KEL.KAMPAR KEC. SIAK HULU KAB. KAMPAR / DARI KUBANG MASUK KE JALAN RAMBAH RAYA LURUS ADA SIMPANG 4 BELOK KIRI MASUK JL HAJI USMAN 1, CAT RUMAH WARNA KUNING",
                    "no_telp_pelapor": "082385003886",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAGAL (PTL NYALA)SISA 51.40 VKRN 43 NO TOKEN : 3640 0154 4938 0166 4485",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5223020101671",
                    "waktu_lapor": "01/02/2023 19:30:03",
                    "waktu_response": "01/02/2023 19:35:40",
                    "waktu_recovery": "01/02/2023 20:36:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 3627,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000344545",
                    "nama_pelapor": "IBU ANISA",
                    "alamat_pelapor": "PERUM PONDOK TIMUR INDAH 2 JL DAHLIA 5 NO.109-110 KEL MUSTIKA SARI KEC MUSTIKA JAYA KOTA BEKASI.",
                    "no_telp_pelapor": "081299362063",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 7170, ST BERDASARKAN ANGKA ACMT JANUARI 2023 = 7168. REK TELAH DILUNASI. KONDISI RUMAH DIHUNI, RUMAH BERPAGAR TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS JARANG DATANG. PELANGGAN KECEWA DIKARENAKAN REK BULAN DES 2022 TIDAK SESUAI DENGAN RATA-RATA YANG SEHARUSNYA 406 KWH.",
                    "media": "Email",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K1223020100436",
                    "waktu_lapor": "01/02/2023 19:31:18",
                    "waktu_response": "01/02/2023 20:22:48",
                    "waktu_recovery": "01/02/2023 21:34:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3090,
                    "durasi_recovery_time": 4281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILY",
                    "alamat_pelapor": "JL RAHAYU 5 N- RT- RW- DS HELVETIA KEC LABUHAN DELI KOTA MEDAN ACUAN-",
                    "no_telp_pelapor": "085261139330",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIANYA TGL 25/01/23 PELANGGAN DENGAN ID 120110766271 MEMBELI TOKEN DI APL SETEMPAT SEBESAR 20.000NAMUN SAAT DI INPUTKAN KE APP TERTERA USED",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5123020101532",
                    "waktu_lapor": "01/02/2023 19:31:53",
                    "waktu_response": "01/02/2023 19:59:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1655,
                    "durasi_recovery_time": 33908403,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAMSUL",
                    "alamat_pelapor": "MUSHOLLAH AL MU`MININ PR PERBEKEBUNAN JL AFDELING SUMBERURIP RT 002 RW 001 DN SUMBERURIP DS TULUNGREJO KEC GLENMORE KAB BANYUWANGI ",
                    "no_telp_pelapor": "082141939587",
                    "keterangan_pelapor": "MUTASI_K (G9923020188771:KWH ERROR) - MUNCUL KETERANGAN ERROR KEJADIAN SETELAH ADANYA PEMADAMAN - PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GENTENG"
                },
                {
                    "no_laporan": "K5223020101684",
                    "waktu_lapor": "01/02/2023 19:36:33",
                    "waktu_response": "01/02/2023 20:16:56",
                    "waktu_recovery": "01/02/2023 20:37:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2423,
                    "durasi_recovery_time": 1256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL PLUIT KARANG AI BARAT  NO  45A RT-/- KEL PLUIT KEC PENJARINGAN JAKUT  JNT  CARGO OFFICE    ",
                    "no_telp_pelapor": "081930208725",
                    "keterangan_pelapor": "MOHON INFORMASI TERKAIT BIAYA P2TL YANG DI TAGIHKAN KE PELANGGAN DENGAN NOMINAL RP 12668993, PELANGGAN INGIN DIKONFIRMASI SEGERA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020101686",
                    "waktu_lapor": "01/02/2023 19:37:24",
                    "waktu_response": "01/02/2023 19:44:56",
                    "waktu_recovery": "01/02/2023 21:10:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 452,
                    "durasi_recovery_time": 5106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. MUHAMAD RIDWAN",
                    "alamat_pelapor": "JL. CURUG LEGOK RT 001/001, KEMUNING, KEC. LEGOK, KABUPATEN TANGERANG, BANTEN 15820 (LOKASI ADALAH POM MOBIL INDOSTATION)",
                    "no_telp_pelapor": "08881724216",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM SISA 20,05 KWH. NO TOKEN 0468 0875 1568 3331 8016",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101547",
                    "waktu_lapor": "01/02/2023 19:38:12",
                    "waktu_response": "01/02/2023 19:44:38",
                    "waktu_recovery": "01/02/2023 21:26:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 6088,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL. SEKIP JAYA KEL.  SEKIP JAYA KEC. KEMUNING KOTA PALEMBANG , DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020101070, MOHON BANTUAN PENYAMBUNGAN KEMBALI PEMUTUSAN BONGKAR RAMPUNG KARENA TELAH DILUNASI PADA TGL 29/1/2023, TERLAMPIR BUKTI BAYAR. JANJI PETUGAS (AKAN DIGANTI KEPRABAYAR) PELANGGAN SUDAH DIHUBUNGI PETUGAS NAMUN PELANGGAN TIDAK BERKENAN DIMIGRASI KE PRABAYAR ,  PELANGGAN ADA PEMILIK BANGUNAN BARU DAN BARU MENEMPATI HARI INI YANG MELAKUKAN TERLAMBAT BAYAR TAGIHAN BUKAN PEMILIK BANGUNAN SAAT INI, NAMUN PEMILIK SEBELUMNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101549",
                    "waktu_lapor": "01/02/2023 19:40:11",
                    "waktu_response": "01/02/2023 20:05:28",
                    "waktu_recovery": "01/02/2023 23:17:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1517,
                    "durasi_recovery_time": 11509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NILA / BP RAKA",
                    "alamat_pelapor": "JL.- DN MUTERSARI RT-3 / RW-3 DESA NGRIMBI ",
                    "no_telp_pelapor": "085854017166",
                    "keterangan_pelapor": "APP KET EROR PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5123020101550",
                    "waktu_lapor": "01/02/2023 19:40:36",
                    "waktu_response": "01/02/2023 20:06:09",
                    "waktu_recovery": "01/02/2023 20:10:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURUL / BP AMIN",
                    "alamat_pelapor": "JL KEBON JAMBU GG 2 NO 0 RT0 RW0 DS PEGANDEN KEC MANYAR KAB GRESIK / DEKAT PERSAWAHAN ",
                    "no_telp_pelapor": "085648819123",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL, SISA 543,38 KWH / 0789 4940 7191 6075 1221 / MOHON PEMBATALAN LAPORAN, TOKEN BERHASIL DI ENTRY KAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5123020101552",
                    "waktu_lapor": "01/02/2023 19:42:29",
                    "waktu_response": "01/02/2023 19:59:21",
                    "waktu_recovery": "01/02/2023 20:07:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1012,
                    "durasi_recovery_time": 480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKY",
                    "alamat_pelapor": "DN KRAJAN 2/3 GENTENG WETAN, GENTENGWETAN, GENTENG, KAB. BANYUWANGI, JAWA TIMUR",
                    "no_telp_pelapor": "08155212839",
                    "keterangan_pelapor": "PELANGGAN MEMINTA PENGGANTIAN NO TELPON UNTUK PERMOHONAN PB DIRUBAH DARI NOMOR 87765967087 KE NO TELPN 08155212839 DAN EMAIL KE ALAMAT : winius2012@gmail.com , DENGAN NO REG 5167312074019 NO AGENDA 516739912301254633",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GENTENG"
                },
                {
                    "no_laporan": "K5123020101553",
                    "waktu_lapor": "01/02/2023 19:42:22",
                    "waktu_response": "01/02/2023 19:55:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 794,
                    "durasi_recovery_time": 33908635,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL",
                    "alamat_pelapor": "DS PAJARAN RT 1 RW 5 , NO -  DSN PEJATEN BLOK GILINGAN PADI KEC REMBANG KAB PASURUAN DEKAT GILINGAN PADI",
                    "no_telp_pelapor": "082199999481",
                    "keterangan_pelapor": "MUTASI_K (G9923020188764:mutasi g) - PELANGGAN KONFIRMASI NIK 3514150402950001 AN BP ZAINAL TIDAK BISA DIGUNAKAN UNTUK MELAKUKAN PB SUBSIDI DAYA 900 RUMAH TANGGA - KETERANGAN  SUDAH DIGUNAKAN IDPEL ORANG LAIN - . PELANGGAN KONFIRMASI DI KELUARGANYA TIDAK ADA YANG MENGGUNAKAN NIK TERSEBUT  , MOHON TINDAJK LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K3223020100447",
                    "waktu_lapor": "01/02/2023 19:43:09",
                    "waktu_response": "01/02/2023 19:45:45",
                    "waktu_recovery": "01/02/2023 21:35:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 6606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA ",
                    "alamat_pelapor": "DN FAJAR DS. TANETE KEC WALENRANG TIMUR KAB LUWU ACUAN LR KANTOR DESA TANETE",
                    "no_telp_pelapor": "81245999256",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 PTL NYALA SISA 134 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5123020101560",
                    "waktu_lapor": "01/02/2023 19:44:37",
                    "waktu_response": "01/02/2023 20:25:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2439,
                    "durasi_recovery_time": 33906855,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14023679476",
                    "nama_pelapor": "IBU YANTI ",
                    "alamat_pelapor": "JL. MANYAR NO. 14 RT-8 / RW- 3 DS MANYAR KEC. SEDATI AGUNG KAB. SIDOARJO >> BELAKANG TOKO ARJUNA",
                    "no_telp_pelapor": "082257694885",
                    "keterangan_pelapor": "MUTASI_K (G9923020188846:proses ganti meter. tolong di bantu nyala dulu) -  PELANGGAN NOMOR METER 14023679476 KESULITAN PEMBELIAN TOKEN DI (DI COUNTER DAN INDOMART) DENGAN KETERANGAN (TIDAK BISA DAN NOMOR SALAH, VA TIDAK DITEMUKAN) DAN KETERANGAN ''VENDING SERVER''/“KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 15.0 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K1223020100449",
                    "waktu_lapor": "01/02/2023 19:44:53",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675280693,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUDURAN SITOMPUL",
                    "alamat_pelapor": "JL SEMPURNA UJUNG PR SEMPURNA RESIDENCE BLOK B NO 9 KEL MEDAN BINJAI KEC MEDAN DENAI KOTA MEDAN ACUAN : DISAMPING GEREJA GPP GLORIA ",
                    "no_telp_pelapor": "081260918592",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT NO TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 66.02 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5223020101702",
                    "waktu_lapor": "01/02/2023 19:44:54",
                    "waktu_response": "01/02/2023 20:11:18",
                    "waktu_recovery": "01/02/2023 21:11:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 3597,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SONY ",
                    "alamat_pelapor": "JL- DN MENDALAN WETAN NO 40 RT 18 RW 06 KEC WAGER KEL MENDALAN WANGI KAB MALANG  //ATAS NAMA RUMAH PAK USTAD SUPRI ",
                    "no_telp_pelapor": "6281515787949",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 60 KWH.PTL MENYALA  NO.TOKEN :34486799446327081392",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K1423020100574",
                    "waktu_lapor": "01/02/2023 19:48:19",
                    "waktu_response": "01/02/2023 20:56:23",
                    "waktu_recovery": "01/02/2023 21:47:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4084,
                    "durasi_recovery_time": 3081,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JEKI",
                    "alamat_pelapor": "JL KEBUN VETERAN  RT.11/03 NO 10 KEL NUSA INDAH KEC RATU AGUNG  KOTA BENGKULU ",
                    "no_telp_pelapor": "0895343155243",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUTI SR PELANGGAN KENDUR.INFO PELANGGAN SR TSB SUDAH KENDUR  PADA SAAT PEMASANGAN PROSES PB SEBELUMNYA DG NO METER=14450285870. INFO PELANGGAN KABEL SR POSISI NYA MELINTAS DI ATAS HALAMAN WARGA DAN KENDUR PELANGGAN MENGELUHKAN POSISINYA BISA DIJANGKAU KHAWATIR DAPAT MEMBAHAYAKAN. MOHON DAPAT DILAKUKAN PENGECEKAN KEMBALI KABEL SR TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5223020101709",
                    "waktu_lapor": "01/02/2023 19:49:04",
                    "waktu_response": "01/02/2023 19:54:25",
                    "waktu_recovery": "02/02/2023 05:45:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 35475,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL KP RAWA LELE NO 6 BLOK B RT.6/10 KEL KALIDERES  KEC KALIDERES KOTA JAKARTA BARAT>> DEKAT INDOMARET",
                    "no_telp_pelapor": "087873270737",
                    "keterangan_pelapor": "TANGGAL 31/01/2023  TUNGGAKAN REKENING BULAN JANUARI  TELAH DILUNASI VIA INDOMARET MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5123020101580",
                    "waktu_lapor": "01/02/2023 19:56:28",
                    "waktu_response": "01/02/2023 20:05:02",
                    "waktu_recovery": "01/02/2023 20:39:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 2058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL NARADA RAYA BLOK E NO 3 RT 7 RW 6 KEL DUREN SAWIT KEC DUREN SAWIT JAKARTA TIMUR <> SEBERANG RS DUREN SAWIT  -  KOMP ABADI ",
                    "no_telp_pelapor": "08111618578",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  SISA PULSA TOKEN  37787   KWH . NOMOR TOKEN 55841894938565900667 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1223020100460",
                    "waktu_lapor": "01/02/2023 19:57:31",
                    "waktu_response": "01/02/2023 20:46:07",
                    "waktu_recovery": "01/02/2023 20:47:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2916,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI",
                    "alamat_pelapor": "JL KESEHATAN NO.11 RT 001/ RW 007 KEL KAMPUNG BANDAR KEC SENAPELAN KOTA PEKANBARU RIAU ACUAN-",
                    "no_telp_pelapor": "076124888",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100311, MOHON INFOR MASI DAN PENJELASANYA PELANGGAN DENGAN ID PEL  181110992479 DILAKUKAN PERGANTIAN METERAN DARI PASKA KE LPB TERKAIT TUSBUNG TAGIHAN SUDAH DILUNASI DAN PETUGAS AKAN MEREALISASIKAN KE LPB. NAMUN PELANGGAN KEBERATAN DAN MENGINGINKAN DI PASKABAYAR TERKAIT LAPORAN SEBELUMNYA K1223013100226// PELANGGAN BERSEDIA DISAMBUNG DENGAN PRABAYAR ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K3223020100454",
                    "waktu_lapor": "01/02/2023 19:57:39",
                    "waktu_response": "01/02/2023 20:04:53",
                    "waktu_recovery": "01/02/2023 20:57:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 3134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IMEL",
                    "alamat_pelapor": "JL KALI WEDA BLOK F NO.4 RT 12 RW 4 KEL SANGKAL KEC MERAUKE KOTA MERAUKE",
                    "no_telp_pelapor": "85243519896",
                    "keterangan_pelapor": "KEYPAD (ANGKA 9) APP PRABAYAR TIDAK BERFUNGSI PTL NYALA  SISA 2105 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MERAUKE KOTA"
                },
                {
                    "no_laporan": "K5223020101731",
                    "waktu_lapor": "01/02/2023 19:59:19",
                    "waktu_response": "02/02/2023 08:13:13",
                    "waktu_recovery": "02/02/2023 08:19:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 44034,
                    "durasi_recovery_time": 391,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HADI SUCIPTO ",
                    "alamat_pelapor": "JL DADALI NO. 5 RT 01  RW 9 KEL RANDU GUNTING KEC TEGAL SELATAN KOTA TEGAL // LOKASI  LA RET NA CATERING  ",
                    "no_telp_pelapor": "0283353166",
                    "keterangan_pelapor": "MOHON INORMASI DAN PENJELASAN. PELANGGAN MENGINFORMASIKAN BAHWA ADA PETUGAS YANG DATANG KE LOKASI UNTUK MENALANGI TAGIHAN BULAN JANUARI SENILAI Rp. 504.465 PETUGAS AN AHMAD SYARIFUDIN PADA TGL 01/02/2023 \\nNAMUN PELANGGAN MASIH RAGU TERKAIT KEBIJAKAN TERSEBUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5223020101734",
                    "waktu_lapor": "01/02/2023 20:00:20",
                    "waktu_response": "01/02/2023 20:01:33",
                    "waktu_recovery": "01/02/2023 20:24:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 1395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOMARU",
                    "alamat_pelapor": "KP BANDRONG RT 02 RW 01 DS GIRIJAYA KEC SAKETI KAB PANDEGLANG PROVINSI BANTEN.",
                    "no_telp_pelapor": "081511468056",
                    "keterangan_pelapor": "PELANGGAN ATAS NAMA TATU MARLIYAH DENGAN NIK 3601146711750001 TELAH PENGAJUAN PROGRAM PEMASANGAN KWH METER GRATIS DARI PEMERINTAH. SELURUH PERSYARATAN TELAH DILENGKAPI DAN DISERAHKAN KETUA RT SETEMPAT, NAMUN PELANGGAN DIINFORMASIKAN BAHWA TIDAK MENDAPATKAN KWH GRATIS TERSEBUT. BEBERAPA WAKTU KEMUDIAN PELANGGAN MENGETAHUI BAHWA KWH METER YANG SEHARUSNYA DIPEROLEH, TELAH TERPASANG DI TETANGGA. SESUAI INFORMASI PELANGGAN, TETANGGA MENDAPAT KWH METER TERSEBUT DARI KETUA RT DENGAN MEMBAYAR RP 150.000,- PELANGGAN MERASA KEBERATAN ATAS PERIHAL TERSEBUT DAN MOHON SEGERA DIKONFIRMASI KELANJUTANNYA.",
                    "media": "Email",
                    "nama_ulp": "ULP PANDEGLANG"
                },
                {
                    "no_laporan": "K1423020100578",
                    "waktu_lapor": "01/02/2023 20:01:06",
                    "waktu_response": "01/02/2023 21:57:44",
                    "waktu_recovery": "01/02/2023 22:37:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6998,
                    "durasi_recovery_time": 2382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "45051795370",
                    "nama_pelapor": "BP VREGA",
                    "alamat_pelapor": "JL DARMA KARYA PERUMAHAN GRAHA INEZ II BLOK C NO 3 KEL: KENALI ASAM BAWAH KEC: KOTA BARU, JAMBI",
                    "no_telp_pelapor": "085366911801",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN ID METER 45051795370, NO KODE TOKEN 4110 5695 7518 9181 1295 DAN SISA KWH 15 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K2323020100261",
                    "waktu_lapor": "01/02/2023 20:03:26",
                    "waktu_response": "01/02/2023 20:24:22",
                    "waktu_recovery": "01/02/2023 21:01:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1256,
                    "durasi_recovery_time": 2238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RUFI",
                    "alamat_pelapor": "JL RUHUI RAHAYU 2 GG  PELANGI NO - RT 02/0 KEL SEPINGGAN BARU KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN  LOKASI  DEKAT MASJID MIFTAHUL JANAH",
                    "no_telp_pelapor": "81377589889",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN (DILPREPAID) ,DISPLAY KWH TERTERA GAGAL ,SISA KWH 71,14, NO METER 14046510146, PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5223020101738",
                    "waktu_lapor": "01/02/2023 20:04:16",
                    "waktu_response": "01/02/2023 20:06:38",
                    "waktu_recovery": "01/02/2023 21:56:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 6605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU NURIFAH ",
                    "alamat_pelapor": "JL SUKAMERAH RAYA BLOK F2 NO 6 PR HA RAPAN BARU REGENCY KEL KOTABARAU KEC BEKASI BARAT KAB BEKASI BARAT > DEKAT DENGAN GEREJA",
                    "no_telp_pelapor": "6281511441958",
                    "keterangan_pelapor": "SESUAI INFO PLG ADA PERUBAHAN DAYA DARI 3500 MENJADI 2200 PELANGGAN MENANYAKAN TERAKAIT RESTISUSI UJL PROSES TERSEBUT. MOHON PELANGGAN DIHUBUNGI DAN DIJELASKAN PERIHAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1223020100465",
                    "waktu_lapor": "01/02/2023 20:07:39",
                    "waktu_response": "01/02/2023 20:27:01",
                    "waktu_recovery": "02/02/2023 07:26:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1162,
                    "durasi_recovery_time": 39598,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. YANA",
                    "alamat_pelapor": "KP MURUHARJA RT 03 RW 03 , CIAPUS, CIOMAS, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "083133031401",
                    "keterangan_pelapor": "TGL 13/12/22 PROSES  PB (R1MT 900 VA ) MELALUI PLN MOBILE DENGAN NO AGENDA 538319912212138685 NO REG 5383112168041 , BP TELAH DILUNASI . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO K5223011700192 STATUS SELESAI. PELANGGN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5223020101742",
                    "waktu_lapor": "01/02/2023 20:07:50",
                    "waktu_response": "01/02/2023 20:09:02",
                    "waktu_recovery": "01/02/2023 20:14:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 307,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7828527",
                    "nama_pelapor": "Ibu Asmaul ",
                    "alamat_pelapor": "JL. PABRIK KULIT GG. II NO. 46 RT : 002 RW : 004 KEL. JEMUR WONOSARI KEC. WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085852299006",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JAN 2023 = 7035, ST APP TGL 01/02/2023 = 7009. REK BELUM DILUNASI. kONDISI DIHUNIM, BERPAGAR TIDAK DIKUNCI, APP MUDAH DIJANGKAU DAN TIDAK MENGETAHUI PETUGAS RUTIN DATANG.",
                    "media": "Email",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020101596",
                    "waktu_lapor": "01/02/2023 20:08:33",
                    "waktu_response": "01/02/2023 20:11:32",
                    "waktu_recovery": "01/02/2023 21:11:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 3591,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "4559704",
                    "nama_pelapor": "BP SATRIA",
                    "alamat_pelapor": "JL SATSUI TUBUN NO 0 RT-  0 / RW- 0 KEL KEBONSARI KEC SUKUN KOTA MALANG ACUAN LOKASI DEKAT REL KERETA API",
                    "no_telp_pelapor": "0341476896",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO.METER 56801743222, TIDAK BISA ENTRY TOKEN, PADA APP MUNCUL KETERANGAN GAGAL. UPDATE VKRN 43. SISA KWH 3000 KWH (PTL MENYALA). PELANGGAN TIDAK MENGETAHUI ADANYA PEMBARUAN DI APP",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K1423020100585",
                    "waktu_lapor": "01/02/2023 20:09:28",
                    "waktu_response": "02/02/2023 00:13:28",
                    "waktu_recovery": "02/02/2023 07:44:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 14640,
                    "durasi_recovery_time": 27065,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MISLAN ",
                    "alamat_pelapor": "JL. PANGKALAN BENTENG NO- RT 09 RW 03 DESA PANGKALAN BENTENG KEC TALANG KELAPA KAB BANYUASIN LOKASI DEKAT KANDANG AYAM",
                    "no_telp_pelapor": "085378113727",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH VKRN 43 (PTL MENYALA) SISA 13.80 KWH IDPEL 141203320809",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5223020101753",
                    "waktu_lapor": "01/02/2023 20:11:47",
                    "waktu_response": "02/02/2023 08:50:26",
                    "waktu_recovery": "02/02/2023 08:51:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 45519,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bp Ahmad Reza Fikri alfarabi ",
                    "alamat_pelapor": "PERUMAHAN GURU TEBAT SARI RT 05 RW 02 NO 490 KELURAHAN DUSUN MARTAPURA KECAMATAN MARTAPURA  KOTA PALEMBANG PROVINSI SUMATERA SELATAN",
                    "no_telp_pelapor": "085269289617",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 23. ST AW 47634, ST AK 47773, ST BERDASARKAN ANGKA ACMT 24-01-2023 = 47773. REK (BELUM DILUNASI). (RUMAH DIHUNI, RUMAH TIDAK BERPAGAR, KWH MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG, DATANG APABILA PEMBAYARAN TELAT 2 BULAN). PLN 123 TELAH  MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT.\\n",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP MARTAPURA (UIW S2JB)"
                },
                {
                    "no_laporan": "K1223020100468",
                    "waktu_lapor": "01/02/2023 20:11:56",
                    "waktu_response": "01/02/2023 20:17:34",
                    "waktu_recovery": "01/02/2023 20:28:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 338,
                    "durasi_recovery_time": 675,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM ",
                    "alamat_pelapor": "JL. STM UJUNG SUKASABAR JL. STM UJUNG  NO. 5 LK 12 RT - RW -   KEC MEDAN JOHOR KOTA MEDAN . ACUAN : DKT DG MASJID AL MUSLIMIN ATAU SEKOLAH KHAIRUL IMAN",
                    "no_telp_pelapor": "081376851212",
                    "keterangan_pelapor": "TGL 15/06/2022 PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN. NO GANGGUAN SEBELUM : G5222061500178",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5223020101755",
                    "waktu_lapor": "01/02/2023 20:12:07",
                    "waktu_response": "01/02/2023 20:58:30",
                    "waktu_recovery": "01/02/2023 21:09:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2783,
                    "durasi_recovery_time": 659,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANURI ",
                    "alamat_pelapor": "JL - DS KEMUNING NO 0 RT 3/RW 2 KEC KRAMAT KAB TEGAL >> PINGGIR SAWAH DEKAT MAKAM ",
                    "no_telp_pelapor": "082322265995",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 31.77 KWH (VKRN 43) // PELANGGAN LAPOR LAGI. CC.52.TOMI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGAL TIMUR"
                },
                {
                    "no_laporan": "K5123020101602",
                    "waktu_lapor": "01/02/2023 20:14:08",
                    "waktu_response": "01/02/2023 20:19:44",
                    "waktu_recovery": "02/02/2023 00:04:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 336,
                    "durasi_recovery_time": 13473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "JL.PUCANGAN GG 3 RT 3 RW 5 KEL.KERTAJAYA KEC.GUBENG KOTA SURABAYA  - DEKAT MAKAM ",
                    "no_telp_pelapor": "081331532441",
                    "keterangan_pelapor": " BP TO (ALAMAT : JL.PUCANGAN GG 3 RT 3 RW 5 KEL.KERTAJAYA KEC.GUBENG KOTA SURABAYA  - DEKAT MAKAM  ) DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK ( 2 HARI ) YANG LALU DENGAN CARA (KABEL DISAMBUNG LANGSUNG DI ATAS TIANG LISTRIK), DAN DIDISTRIBUSIKAN UNTUK ( KEGIATAN BAZAR ). MOHON IDENTITAS PELAPOR DIRAHASIAKAN SESUAI DENGAN UU PERLINDUNGAN SAKSI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020101605",
                    "waktu_lapor": "01/02/2023 20:19:53",
                    "waktu_response": "02/02/2023 06:14:34",
                    "waktu_recovery": "02/02/2023 06:18:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 35681,
                    "durasi_recovery_time": 214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA",
                    "alamat_pelapor": "JL  RAMAH KASIH RT02/RW00 DN RAMAH KASIH DS RAMAH KASIH KEC MUARA KUANG KA OGAN HILIR ,BELAKANG MASJID AL HIDAYAH ",
                    "no_telp_pelapor": "085368696912",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL , SISA PULSA 331 KWH , NO TOKEN YG TIDAK BISA DI ENTRY 3924 3353 2990 7136 8089 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP INDERALAYA"
                },
                {
                    "no_laporan": "K1223020100473",
                    "waktu_lapor": "01/02/2023 20:21:57",
                    "waktu_response": "01/02/2023 21:42:04",
                    "waktu_recovery": "01/02/2023 22:07:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4807,
                    "durasi_recovery_time": 1514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADRIAN",
                    "alamat_pelapor": "JL GARUDA NO - RT1 RW4 KEL KUBANG JAYA KEC SIAK HULU, KAB. KAMPAR, RIAU. ACUAN : BENGKEL ",
                    "no_telp_pelapor": "082286602987",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES PEMBATALAN DAN  RESTITUSI ATAS PERMOHONAN PELANGGAN MENGAJUKAN PERMOHONAN PD (B1T/5500-B2/82500) NO AGENDA 181409922209296305. PELANGGAN SUDAH DI KONFIRMASI DARI UNIT BAHWA DAYA TERSEBUT TIDAK TERSEDIA DI UNIT, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER 1814055050601. PELANGGAN MENGHENDAKI PEMBATALAN DAN RESTUSI PENGEMBALIAN UANG PERMOHONAN PELANGGAN . MOHON PELANGGAN DI KONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5223020101775",
                    "waktu_lapor": "01/02/2023 20:22:54",
                    "waktu_response": "01/02/2023 20:36:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 788,
                    "durasi_recovery_time": 33906209,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SAFANI",
                    "alamat_pelapor": "DESA BONGKI LENGKESA,KEC.SINJAI TIMUR,KAB.SINJAI,SULAWESI SELATAN,RT/RW 003/001",
                    "no_telp_pelapor": "081341909932",
                    "keterangan_pelapor": "MUTASI_K (G9923020188800:Fungsi Teknik) - PELANGGAN GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 37.45. NO TOKEN 0519 9135 8639 2399 6377 SESUAI.",
                    "media": "Email",
                    "nama_ulp": "ULP SINJAI"
                },
                {
                    "no_laporan": "K2323020100268",
                    "waktu_lapor": "01/02/2023 20:22:56",
                    "waktu_response": "01/02/2023 21:14:58",
                    "waktu_recovery": "01/02/2023 22:45:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3122,
                    "durasi_recovery_time": 5438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32168604406",
                    "nama_pelapor": "BPK SAM",
                    "alamat_pelapor": "JL M MASAN NO 5 KP KUNCIRAN RT-1 / RW-5 KEL KUNCIRAN KEC PINANG KOTA TANGERANG ",
                    "no_telp_pelapor": "6285757071064",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43,DISPLAY KWH TERTERA GAGAL,Nomor Token :\\n26435236218998205890 ,SISA KWH 72,9 , NO METER  32168604406, PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101782",
                    "waktu_lapor": "01/02/2023 20:26:36",
                    "waktu_response": "01/02/2023 20:30:09",
                    "waktu_recovery": "01/02/2023 21:22:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 3120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibu Irma ",
                    "alamat_pelapor": "PANASAN DONOHARJO  RT 02 RW 29 NGAGLIK SLEMAN",
                    "no_telp_pelapor": "0882005780357",
                    "keterangan_pelapor": "TGL 30/01/2023 PELANGGAN MENGINFORMASIKAN ADANYA PEMASANGAN BARU PADA LOKASI TETANGGA NAMUN DARI LOKASI PELANGGAN ATAP BANGUNAN TIDAK DIRAPIKAN KEMBALI OLEH PETUGAS SAAT MENYAMBUNG MELALUI PERSIL TSB, SEHINGGA MENYEBABKAN RUMAH PELANGGAN KEBOCORAN AIR HUJAN DAN DIBAWAHNYA ADA WARUNG. PELANGGAN MERASA DIRUGIKAN, MOHON TINDAK LANJUT DAN PENYELESAIANNYA",
                    "media": "Email",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5123020101619",
                    "waktu_lapor": "01/02/2023 20:28:27",
                    "waktu_response": "01/02/2023 20:29:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 33906627,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HABIBI",
                    "alamat_pelapor": "DS JETIS GG 4  RT 15/03  KEC SIODARJO KAB SIDOARJO  / DEKAT MAKAM ISLAM ",
                    "no_telp_pelapor": "081336464666",
                    "keterangan_pelapor": "MUTASI_K (G9923020188794:PERLU CEK) - PELANGGAN MENGELUHKAN TERKAIT PEMAKAIAN LISTRIK BOROS, PELANGGAN MELAKUKKAN PEMBELIAN 50K DALAM 3 HARI SUDAH HABIS , MOHON BANTUANYA PELANGGAN MEMINTA PENGECEKAN OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020101620",
                    "waktu_lapor": "01/02/2023 20:28:59",
                    "waktu_response": "01/02/2023 22:43:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8050,
                    "durasi_recovery_time": 33898582,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FAUZIAH",
                    "alamat_pelapor": "JL EKA RASMI BL.B 12",
                    "no_telp_pelapor": "081397669881",
                    "keterangan_pelapor": "MUTASI_K (G9923020188903:MCB APP KWH METER KELUAR SUARA SEPERTI MENDENGUNG - PTL NYALA,  MINTA DILAKUKAN PENGECEKAN PETUGAS.) - MCB APP KWH METER KELUAR SUARA SEPERTI MENDENGUNG - PTL NYALA, MINTA DILAKUKAN PENGECEKAN PETUGAS.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5223020101788",
                    "waktu_lapor": "01/02/2023 20:29:30",
                    "waktu_response": "02/02/2023 05:12:30",
                    "waktu_recovery": "02/02/2023 05:15:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 31380,
                    "durasi_recovery_time": 164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001556498",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "DN POJOK DS POJOK RT 2 RW 5 NO - KEL POJOK KEC WIROSARI, GROBOGAN (TERPUTUS)",
                    "no_telp_pelapor": "085735538752",
                    "keterangan_pelapor": "JUMAT MENDAPAT SURAT P2TL, SENIN DATANG DI POSKO, \\nNO REGISTER 5255442005917, DI INFO AGENDA ADA KETERANGAN PEMBATALAN PERMOHONAN, MOHON PELANGGAN UNTUK DIKONFIRMASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WIROSARI"
                },
                {
                    "no_laporan": "K3223020100474",
                    "waktu_lapor": "01/02/2023 20:30:19",
                    "waktu_response": "01/02/2023 21:26:51",
                    "waktu_recovery": "01/02/2023 21:40:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3392,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADIK RENALDI",
                    "alamat_pelapor": "JL RAWE KOMP C.U TANGKAHAN NO- RT- RW- KEL. TANGKAHAN KEC. MEDAN LABUHAN KOTA MEDAN. DEKAT MASJID",
                    "no_telp_pelapor": "6285765441225",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA, SISA KWH 1293 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020101791",
                    "waktu_lapor": "01/02/2023 20:32:46",
                    "waktu_response": "02/02/2023 00:14:08",
                    "waktu_recovery": "02/02/2023 07:44:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 13282,
                    "durasi_recovery_time": 27017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL. TANJUNG AUR NO 41 RT 5 RW 3 KEL. BUKIT BARU KEC. ILIR BARAT 1. PALEMBANG. DEKAT DEPOT BANGUNAN MAJU BERSAMA",
                    "no_telp_pelapor": "081369084582",
                    "keterangan_pelapor": "APP KET GAGAL, PTL MENYALA, SISA 22,04 KWH. VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101625",
                    "waktu_lapor": "01/02/2023 20:36:23",
                    "waktu_response": "01/02/2023 20:52:49",
                    "waktu_recovery": "01/02/2023 21:41:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 986,
                    "durasi_recovery_time": 2937,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASIKIN",
                    "alamat_pelapor": "PERUM DKP BLOK L NO. 23 JL. MANGKU BUMI KEL. KEMILING PERMAI KEC. KEMILING KOTA BANDAR LAMPUNG ,DEKAT LAPANGAN FUTSAL \\n",
                    "no_telp_pelapor": "081369997744",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB  R1MT  900  AGENDA 171009912212142674 DAN 171009912212142672 .NO REGISTER 1710012069227 DAN 1710012069225  BP LUNAS PADA TGL 15/12/2022, PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI \\nPELANGGAN PERNAH LAPORAN DENGAN NO. K5123012700128 ,K5123012700130,K5123012000270,K5123012000276,K5123012100811,K5123012100814  , STATUS SELESAI DAN BELUM ADA REALISASI OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5223020101796",
                    "waktu_lapor": "01/02/2023 20:40:31",
                    "waktu_response": "01/02/2023 21:54:46",
                    "waktu_recovery": "01/02/2023 22:32:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4455,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR //DKT PINTU AIR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106511, \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K1223020100487",
                    "waktu_lapor": "01/02/2023 20:44:07",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675284247,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CINDY",
                    "alamat_pelapor": "JL PERJUANGAN II NO - RT - RW - , SIGARA-GARA, PATUMBAK, KAB. DELI SERDANG, SUMATERA UTARA ACUAN DEKAT SEKOLAH DAN MASJID",
                    "no_telp_pelapor": "081361464014",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, PELANGGAN DENGAN NO AGENDA 120039912211223824 DAN NO REG 1200312051891 MENGINFORMASIKAN BELUM ADA TINDAK LANJUT REALISASI PASANG BARU DAN DI INFORMASIKAN SEBELUMNYA MAKSIMAL TGL 28/12/ 2022 . PELANGGAN PERNAH LAPOR DENGAN NO K1222122800497, STATUS SELESAI. PELANGGN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K1223020100490",
                    "waktu_lapor": "01/02/2023 20:45:26",
                    "waktu_response": "02/02/2023 06:16:33",
                    "waktu_recovery": "02/02/2023 06:20:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 34267,
                    "durasi_recovery_time": 237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KWAN JIN",
                    "alamat_pelapor": "XX",
                    "no_telp_pelapor": "0616628535",
                    "keterangan_pelapor": "MOHON KOREKI REK ID PEL 120040056112 STAND AKHIR FEBRUARI  30826. STAN APP AHRI INI 30432. MOHON DILAKUKAN KOREKSI,PELANGGAN BERKEBERATAN MELAKUKAN PEMBAYARAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5123020101630",
                    "waktu_lapor": "01/02/2023 20:45:38",
                    "waktu_response": "01/02/2023 21:00:16",
                    "waktu_recovery": "01/02/2023 21:56:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 878,
                    "durasi_recovery_time": 3400,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007524889",
                    "nama_pelapor": "BP RANDI",
                    "alamat_pelapor": "KP SETU BINTARA 9    RT-003 / RW-02 JL H TIBIN NO 51B KEL - KEC BINTARA KOTA BEKASI//ACUAN GMAPS DEPAN TOKO KELABANG",
                    "no_telp_pelapor": "081261980606",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\n/ TOKEN 5380 0133 3654 3868 9530//\\nSISA 17.43 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1223020100493",
                    "waktu_lapor": "01/02/2023 20:50:21",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675284621,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI",
                    "alamat_pelapor": "JL KESEHATAN NO.11 RT 001/ RW 007 KEL KAMPUNG BANDAR KEC SENAPELAN KOTA PEKANBARU RIAU ACUAN-",
                    "no_telp_pelapor": "076124888",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100311, MOHON INFOR MASI DAN PENJELASANYA PELANGGAN DENGAN ID PEL  181110992479 DILAKUKAN PERGANTIAN METERAN DARI PASKA KE LPB TERKAIT TUSBUNG TAGIHAN SUDAH DILUNASI DAN PETUGAS AKAN MEREALISASIKAN KE LPB. NAMUN PELANGGAN KEBERATAN DAN MENGINGINKAN DI PASKABAYAR TERKAIT LAPORAN SEBELUMNYA K1223013100226",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5223020101808",
                    "waktu_lapor": "01/02/2023 20:56:35",
                    "waktu_response": "01/02/2023 21:13:20",
                    "waktu_recovery": "01/02/2023 22:30:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 4619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL MELATI V NO 7 (KAMAR 104) RT-2 / RW-9 KEL TANAH TINGGI KEC KOTA TANGERANG ACUAN MLATI 7 RESIDEN",
                    "no_telp_pelapor": "081370871909",
                    "keterangan_pelapor": "MOHON PENJELASAN TERKAIT K5423012400099 ESTIMASI WAKTU REALAISASI KONFERSI TOKEN PETUGAS A/N ANGGA MENYAMPAIKAN ESTIMASI 1 BUALAN NAMUN PELANGGAN MENGINGINKAN INFORMASIKAN LEBIH LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5223020101812",
                    "waktu_lapor": "01/02/2023 20:58:09",
                    "waktu_response": "01/02/2023 22:42:24",
                    "waktu_recovery": "01/02/2023 23:03:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6255,
                    "durasi_recovery_time": 1251,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M FAHRIZAL",
                    "alamat_pelapor": "JL KUSWARI GG.DAME 4-B - - RT-- / RW--\\nKOTA MADIAH MEDAN\\nKEC MEDAN SUNGGAL\\nKEL SEI SEKAMBIMBI\\nACUAN LOKASI BELAKANG MASJID DARUL HUDA (JL KUSWARI NO 55) \\n",
                    "no_telp_pelapor": "081269296466",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN FEBRUARI  STAND APP TGL LAPOR (1/2/2023) = 10037 DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK KARENA RUMAH TIDAK BERPENGHUNI.\\nPELANGGAN MENGELUHKAN KARENA SEBELUMNYA MENGALAMI KENDALA YANG SAMA\\n\\nINFO STAND SAAT INI DARI PELANGGAN 498",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGAL"
                },
                {
                    "no_laporan": "K5223020101825",
                    "waktu_lapor": "01/02/2023 21:06:47",
                    "waktu_response": "01/02/2023 21:15:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 497,
                    "durasi_recovery_time": 33903867,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INTAN PUTRI",
                    "alamat_pelapor": "intanramadhani230920@gmail.com\\n\\nJALAN POROS KOTA BANGUN SIMPANG SENONI KELURAHAN SANGGULAN KECAMATAN SEBULU KABUPATEN KUTAI KARTANEGARA",
                    "no_telp_pelapor": "085822750481",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 145.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TENGGARONG"
                },
                {
                    "no_laporan": "K3223020100486",
                    "waktu_lapor": "01/02/2023 21:07:46",
                    "waktu_response": "01/02/2023 21:13:36",
                    "waktu_recovery": "01/02/2023 22:23:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 350,
                    "durasi_recovery_time": 4216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEI ",
                    "alamat_pelapor": "JL KEMUNING PR HARAPAN KITA  IV BLOK E5 NO 21 KEL BENCONGAN KEC KELAPA DUA KOTA TANGERANG PROV BANTEN DEKAT MASJID ",
                    "no_telp_pelapor": "081375648970",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGIMPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL  NYALA SISA 14.1 KWH NO TOKEN  57752879515802051066",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K3223020100489",
                    "waktu_lapor": "01/02/2023 21:08:18",
                    "waktu_response": "01/02/2023 21:09:39",
                    "waktu_recovery": "01/02/2023 21:52:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 2582,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASFAN",
                    "alamat_pelapor": "JL. DAYA, PERUM MANGGA 3 BLOK D18 NO.13, RT4/RW3, KEL PACERAKKANG, KEC BIRINGKANAYA, KOTA MAKASSAR",
                    "no_telp_pelapor": "81242930699",
                    "keterangan_pelapor": "TERKAIT NO LAPOR: K3223020100363, MUTASI_K (G9923020188725:meter mengeluarkan percikan dikarenakana kena hujan) - MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH, PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL : 321301536186, ATAS NAMA 321301536186, KTP : 7371111310890007",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K1223020100508",
                    "waktu_lapor": "01/02/2023 21:09:17",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675285757,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTRISNO",
                    "alamat_pelapor": "JL SIANCIMUN, NO -, RT/RW-, KEL SIANCIMUN KEC HALONGONAN TIMUR KAB PADANG LAWAS UTARA PROV SUMUT. ACUAN LOKASI BELAKANG SMP",
                    "no_telp_pelapor": "082297622358",
                    "keterangan_pelapor": "PADA BULAN JULI DILAKUKAN PERGANTIAN KWH METER KARENA KERUSAKAN DAN SUDAH DITANGANI PETUGAS MENGGUNAKAN SAMBUNG LANGSUNG, PELANGGAN MEMINTA KWH METER DIPASANG KEMBALI SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GUNUNGTUA"
                },
                {
                    "no_laporan": "K5223020101830",
                    "waktu_lapor": "01/02/2023 21:09:46",
                    "waktu_response": "01/02/2023 21:30:39",
                    "waktu_recovery": "02/02/2023 00:31:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1253,
                    "durasi_recovery_time": 10875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "156855",
                    "nama_pelapor": "IBU MURNI",
                    "alamat_pelapor": "JL ADHI KARYA RT02/05 N0 28 KEL KEDOYA SELATAN KEC KEBON JERUK KOTA JAKARTA BARAT>> DEKAT TK HERIN ATAU RUMAH PAK RT",
                    "no_telp_pelapor": "088210773963",
                    "keterangan_pelapor": "TANGGAL 31/01/2023  TUNGGAKAN REKENING BULAN JANUARI  TELAH DILUNASI VIA BCA MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5223020101832",
                    "waktu_lapor": "01/02/2023 21:10:39",
                    "waktu_response": "01/02/2023 22:11:04",
                    "waktu_recovery": "01/02/2023 22:40:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3625,
                    "durasi_recovery_time": 1795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI / BP WOI",
                    "alamat_pelapor": "KP CIKARANG JL GG H SILUN RT 05 RW 03 NO 89 DESA JAYAMULYA KEC SERANG BARU KAB BEKASI // DEKAT YAYASAN ",
                    "no_telp_pelapor": "6285892687854",
                    "keterangan_pelapor": "BLOCKING TOKEN PADA DATA TIDAK ADA TAGIHAN DAN NOMOR REGISTRASI. PTL HAMPIR PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K2323020100275",
                    "waktu_lapor": "01/02/2023 21:13:46",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675286026,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FIRMAN",
                    "alamat_pelapor": "JL SIBALUNG HAPPY LAND KP PEUTEUY BONGKOK NO 0  RT 003 RW 002, KEL  CIBALUNG KEC  CIJERUK, KAB. BOGOR, JAWA BARAT  ",
                    "no_telp_pelapor": "081219922855",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1MT/900 VA  NO REGISTER 5381112128161 BP\\nLUNAS PADA TGL (30/12/2022), , NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5223020101839",
                    "waktu_lapor": "01/02/2023 21:19:53",
                    "waktu_response": "02/02/2023 03:08:34",
                    "waktu_recovery": "02/02/2023 09:21:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20921,
                    "durasi_recovery_time": 22366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIKANINGSIH",
                    "alamat_pelapor": "JL. PERUM SINAR ASRI BLOCK T 10 NO. 6 RT 10 /RW 25  KEL. METESEH KEC. TEMBALANG KOTA SEMARANG",
                    "no_telp_pelapor": "081391603554",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL MENYALA SISA PULSA PELANGGAN 1.557 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K1223020100515",
                    "waktu_lapor": "01/02/2023 21:22:29",
                    "waktu_response": "01/02/2023 22:53:18",
                    "waktu_recovery": "01/02/2023 22:54:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5449,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAHRI",
                    "alamat_pelapor": "JL PASAR III DATUK KABU GG.MELATI NO - KEL. TEMBUNG KEC.- KOTA MEDAN  LOKASI DEKAT DENGAN SEKOLAH TITI AMALIA",
                    "no_telp_pelapor": "082273741063",
                    "keterangan_pelapor": "MOHON INFROMASI DAN PENJELASANYA LEBIH TAGIH. STAND AKHIR REK FEBRUARI2023 = 22746. STAND APP TGL 01/02/2023 = 22444. REK FEBRUARI 2023 BELUM DILUNASI. RUMAH DIHUNI. PAGAR TERKUNCI. PETUGAS RUTIN DATANG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5223020101852",
                    "waktu_lapor": "01/02/2023 21:28:15",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675286895,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAHRUL",
                    "alamat_pelapor": "JL SMPN 2 PERPO KE UTARA RT 00 RW 00 NO - KEL GRO`OM DN TIMUR  GRO`OM KEC PERPO KAB PAMEKASAN || DEKAT SMP N 2",
                    "no_telp_pelapor": "087761670790",
                    "keterangan_pelapor": "APP KET GAGAL, PTL MENYALA, SISA 339 KWH. VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K1223020100522",
                    "waktu_lapor": "01/02/2023 21:29:23",
                    "waktu_response": "01/02/2023 22:36:13",
                    "waktu_recovery": "01/02/2023 22:47:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4010,
                    "durasi_recovery_time": 665,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE ",
                    "alamat_pelapor": "JL CUT NYAK DHIEN BINJAI KOMPLEK SM RAJA RESIDENCE JL SM RAJA / PERJUANGAN BLOK - NO - RT - RW - KEL NANGKA KEC BINJAI UTARA KOTA BINJAI ACUAN DEKAT MASJID NURUL YAKIN",
                    "no_telp_pelapor": "081360021742",
                    "keterangan_pelapor": "SEKITAR SEMINGGU YANG LALU PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BINJAI KOTA"
                },
                {
                    "no_laporan": "K5123020101673",
                    "waktu_lapor": "01/02/2023 21:30:17",
                    "waktu_response": "01/02/2023 21:33:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 33902751,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "1572207",
                    "nama_pelapor": "BP TRIONO ",
                    "alamat_pelapor": "JL.PESANGGRAHAN DN PESANGGRAHAN  NO 32  KEL.GEMPENG  RT-4   / RW-2  KEC.BANGIL KAB.PASURUAN - BELAKNG GEREJA ",
                    "no_telp_pelapor": "081331945932",
                    "keterangan_pelapor": "MUTASI_K (G9923020188851:mutasi g) - PELANGGAN KESULITAN ENTRY TOKEN TERKAIT VKRN V3 ,TIDAK ADA PEMBAHARUAN APP  ,SISA PULSA : 59.23 KWH  - NO TOKEN : 18121369327459654394 \\n18930992722137965465\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K5223020101857",
                    "waktu_lapor": "01/02/2023 21:31:18",
                    "waktu_response": "01/02/2023 22:34:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3813,
                    "durasi_recovery_time": 33899080,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARINO",
                    "alamat_pelapor": "JL.DERUK NO.36 (KOMPLEK SEKNEG LAMA),GROGOL SELATAN,KEBAYORAN LAMA - JAKARTA SELATAN",
                    "no_telp_pelapor": "083811853584",
                    "keterangan_pelapor": "MUTASI_K (G9923020188920:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 15.06 . PTL (TIDAK PADAM). NO TOKEN 71549189196946028608",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5123020101679",
                    "waktu_lapor": "01/02/2023 21:36:07",
                    "waktu_response": "01/02/2023 22:52:07",
                    "waktu_recovery": "01/02/2023 23:10:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4560,
                    "durasi_recovery_time": 1085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKBAL",
                    "alamat_pelapor": "KK GRAHA JANNA,BLOK C2 NO 05 RT-3 / RW-3 KEL SAOKA  KEC WARAK SELATAN KOTA PALOPO ",
                    "no_telp_pelapor": "081355059901",
                    "keterangan_pelapor": "APP KETERANGAN GAGAL TERKAIT VKRN 43 PTL MENYALA SISA PULSA 94.03 KWH / NO TOKEN SESUAI 5929 7086 5227 6326 4150\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5123020101680",
                    "waktu_lapor": "01/02/2023 21:36:29",
                    "waktu_response": "01/02/2023 21:54:07",
                    "waktu_recovery": "02/02/2023 07:00:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1058,
                    "durasi_recovery_time": 32791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONA",
                    "alamat_pelapor": "JL PONDOK SENG GG INPRES NO 14 RT - RW - KEL. HELVETIA KEC.SUNGGAL KAB. DELI SERDANG DEKAT KANTOR DESA HELVETIA ",
                    "no_telp_pelapor": "081361009987",
                    "keterangan_pelapor": "NO IDPEL : 120110195240, PELANGGAN LAPOR STAND VIA SWACAM, PELANGGAN SALAH INPUT ANGKA STAND, INPUT PERTAMA TGL 25/01/2023 YAITU =14962, PEMAKAIAN KWH SEKITAR 600 KWH, SEHARUSNYA PEMAKAIAN 300 KWH TGL 25/01/2023 YAITU =14692,  SEHINGGA MENYEBABKAN TAGIHAN NYA TIDAK SESUAI, UNTUK TAGIHAN BULAN JANUARI MEMBENGKAK ,ANGKA STAND 01/02/2023=14757,MOHON BANTUAN KOREKSI REKENING PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5123020101683",
                    "waktu_lapor": "01/02/2023 21:38:21",
                    "waktu_response": "01/02/2023 23:34:01",
                    "waktu_recovery": "02/02/2023 11:28:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6940,
                    "durasi_recovery_time": 42890,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1260123",
                    "nama_pelapor": "BP SUKARMANTO",
                    "alamat_pelapor": "JLN - GG WONOREJO 2 NO  27 A RT 4 RW 04 KEC TEGAL SARI SURABAYA - DEKAT KEDUNGSARI ",
                    "no_telp_pelapor": "081291295883",
                    "keterangan_pelapor": "PELANGGAN NM 32111674654 TIDAK BISA INPUT TOKEN  KETERANGAN GAGAL  SISA PULSA 39.34 KWH . NOMOR TOKEN 39674341936074820649 / BATAL LAPOR KARENA PELANGGAN SUDAH BISA MASUKKAN TOKENNYA.CC.51.UCOK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP EMBONG WUNGU"
                },
                {
                    "no_laporan": "K2323020100286",
                    "waktu_lapor": "01/02/2023 21:38:23",
                    "waktu_response": "01/02/2023 22:37:01",
                    "waktu_recovery": "02/02/2023 05:38:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3518,
                    "durasi_recovery_time": 25310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32007958609",
                    "nama_pelapor": "BP SURATO",
                    "alamat_pelapor": "JL.PINUS 5 PR PONDOK REJEKI BLOK C-04 28A KEL. PONDOK REJEKI KEC. KOTA BARU KAB TANGERANG ",
                    "no_telp_pelapor": "081383891882",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELAPOR TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 32007958609 .SISA STROM 15 KWH / NO TOKEN : 2385 0195 0301 5898 9673\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K3223020100509",
                    "waktu_lapor": "01/02/2023 21:40:01",
                    "waktu_response": "01/02/2023 21:42:34",
                    "waktu_recovery": "01/02/2023 21:56:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 153,
                    "durasi_recovery_time": 838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIA",
                    "alamat_pelapor": "JL LAPANGAN NO 9 F RT-2 / RW-8 KEL KURANJI KEC BEKASI BARAT KOTA BEKASI. DIDEKAT TK SUBUR",
                    "no_telp_pelapor": "6285882697194",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL NYALA) SISA PULSA 74.5 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020101686",
                    "waktu_lapor": "01/02/2023 21:40:58",
                    "waktu_response": "02/02/2023 04:38:29",
                    "waktu_recovery": "02/02/2023 04:50:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 25051,
                    "durasi_recovery_time": 745,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALIF ",
                    "alamat_pelapor": "JL RAYA WHITE CITRALAND NO B-13 RT - RW - KEL LANGENHARJO KEC KOTA KENDAL",
                    "no_telp_pelapor": "08119475777",
                    "keterangan_pelapor": "STIKER BARCODENYA SOBEK. PELANGGAN KEHILANGAN NOMOR METER A/N : SELVI ANGGUN PUSPITA, DAYA : 1.300 VA, TARIF : R1T , ALAMAT NOMOR METER : JL RAYA WHITE CITRALAND NO B-13 RT - RW - KEL LANGENHARJO KEC KOTA KENDAL. MOHON BANTUAN INFORMASI NOMOR METER KE PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENDAL"
                },
                {
                    "no_laporan": "K5123020101688",
                    "waktu_lapor": "01/02/2023 21:43:55",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675287835,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AROFAT",
                    "alamat_pelapor": "PR CITRA GARDEN GH5-15 RT-- / RW-- KEL SIDOKEPUNG EC BUDURAN KAB SIDOARJO (DEKAT GOR)",
                    "no_telp_pelapor": "08563281618",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI BESERTA BK TELAH DILUNASI VIA BUKALAPAK PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1223020100534",
                    "waktu_lapor": "01/02/2023 21:46:07",
                    "waktu_response": "01/02/2023 22:08:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1366,
                    "durasi_recovery_time": 33900638,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NITA",
                    "alamat_pelapor": "JL MELATI KEL BINAWIDIA KEC BINAWIDIA KOTA PEKANBARU ",
                    "no_telp_pelapor": "0811690658",
                    "keterangan_pelapor": "MUTASI_K (G9923020188885:plg padam) - INFO PELANGGAN PTL SERING PADAM DI WILAYAH TSB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5123020101689",
                    "waktu_lapor": "01/02/2023 21:47:15",
                    "waktu_response": "01/02/2023 22:11:11",
                    "waktu_recovery": "01/02/2023 22:12:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1436,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50057506",
                    "nama_pelapor": "BP MAHENDRA ",
                    "alamat_pelapor": "JL.- PR SIDOKARE INDAH BLOK O NO 14  KEL SIDOKARE KEC SIDOARJO KAB SIDOARJO / BARAT MASJID AL FALAH",
                    "no_telp_pelapor": "085815583020",
                    "keterangan_pelapor": "TDK BISA ENTRY TOKEN KET GAGAL UPDATE VKRN 43. NO METER 32109671712 (PTL NYALA) SISA 66.52 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020101886",
                    "waktu_lapor": "01/02/2023 21:53:04",
                    "waktu_response": "01/02/2023 22:22:05",
                    "waktu_recovery": "01/02/2023 22:23:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1741,
                    "durasi_recovery_time": 61,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01117571537",
                    "nama_pelapor": "IBU PASCALIS CHRISTINE ",
                    "alamat_pelapor": "CITRA GARDEN CLUSTER ASTER GARDEN D6/22, KEL.ENTALSEWU, KEC.BUDURAN, SIDOARJO. DEKAT RS DELTA SURYA",
                    "no_telp_pelapor": "081320025925",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 16.92. PTL (TIDAK PADAM). NO TOKEN 03817182637798661131 DAN 09604263832746753515",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020101694",
                    "waktu_lapor": "01/02/2023 21:54:18",
                    "waktu_response": "01/02/2023 22:21:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1650,
                    "durasi_recovery_time": 33899863,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEMAS",
                    "alamat_pelapor": "JL RGM NO 13 RT-3 / RW-3 KEL LIMBUNGAN KEC RUMBA TIMUR KOD PEKANBARU , DEPAN LAPANGAN VOLI",
                    "no_telp_pelapor": "085225840274",
                    "keterangan_pelapor": "MUTASI_K (G9923020188894:ok) - 1 RUMAH NYALA LAMPU BERKEDIP ,INFO PELANGGAN KONDISI NYALA LAMPU YG BERKEDIP HANYA TERJADI JIKA SAAT ADA ANGIN KENCANG ,DAN TERDENGAR SUARA PADA SAMBUNGAN KABEL DI TIANG LISTRIK DI SEKITAR LOKASI NYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5223020101898",
                    "waktu_lapor": "01/02/2023 22:02:36",
                    "waktu_response": "01/02/2023 22:24:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1323,
                    "durasi_recovery_time": 33899692,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01100426970",
                    "nama_pelapor": "BP IMAM SAPUTRA",
                    "alamat_pelapor": "JL. SEKELOA UTARA NO. 217 RT. 01 RW. 05 SEKELOA, KECAMATAN COBLONG KOTA BANDUNG, JAWA BARAT. DEKAT SD 127 SEKELOA",
                    "no_telp_pelapor": "085157400994",
                    "keterangan_pelapor": "MUTASI_K (G9923020188893:kct) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 35. PTL (TIDAK PADAM). NO TOKEN 44645298636951684829 DAN 18189658898314081910",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5223020101900",
                    "waktu_lapor": "01/02/2023 22:04:11",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675289051,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIRIN / ririntaher ",
                    "alamat_pelapor": "KP KEBON KOPI RT 02 RW 06 NO.103 PENGASINAN SAWANGAN DEPOK",
                    "no_telp_pelapor": "083874238026",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT. SESUAI INFORMASI PELANGGAN DI WILAYAH TSB SERING PADAM BANYAK RUMAH. PELANGGAN TIDAK MENGINFORMASIKAN INTENSITASNYA. SAAT INI KONDISI TIDAK PADAM.",
                    "media": "Twitter",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K1223020100558",
                    "waktu_lapor": "01/02/2023 22:14:43",
                    "waktu_response": "02/02/2023 00:33:12",
                    "waktu_recovery": "02/02/2023 00:36:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8309,
                    "durasi_recovery_time": 213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVI",
                    "alamat_pelapor": "JL BAKTI ABRI NO.- RT- RW-  KEL MARTUBUNG KEC MEDAN LABUHAN KOTA MEDAN \\nACUAN; -",
                    "no_telp_pelapor": "081269146422",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 117.0KWH \\n NO TOKEN : 2718 2124 7783 3843 8196\\nPELANGGAN MENGHUBUNGI KEMBALI CC.52.FEBRI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5223020101922",
                    "waktu_lapor": "01/02/2023 22:23:09",
                    "waktu_response": "02/02/2023 11:33:56",
                    "waktu_recovery": "02/02/2023 22:01:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 47447,
                    "durasi_recovery_time": 37631,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VIDIAN ",
                    "alamat_pelapor": "JL LINGKAR SELATAN NO--RT.24RW-- KEL PALMERAH KEC LINGKAR SELATAN KOTA JAMBI //LOKASI MASUK LORONG PUSKESMAS",
                    "no_telp_pelapor": "08979811234",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL MENYALA SISA PULSA PELANGGAN 529 KWH. UPDATE VKRN 43. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K1223020100563",
                    "waktu_lapor": "01/02/2023 22:24:15",
                    "waktu_response": "01/02/2023 23:09:37",
                    "waktu_recovery": "01/02/2023 23:11:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2722,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AWALUDIN",
                    "alamat_pelapor": "JL BESAR SEI SEMBILANG RT- RW- DSN KEL.SEI SEMBILANG KEC.SEI SEPAYANG TIMUR KAB ASAHAN PROV SUMUT",
                    "no_telp_pelapor": "085270534362",
                    "keterangan_pelapor": "AHMAD RENAL RIKI , DI JL BESAR SEI SEMBILANG RT- RW- DSN KEL.SEI SEMBILANG KEC.SEI SEPAYANG TIMUR KAB ASAHAN PROV SUMUT  DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK 1TAHUN LALU DENGAN CARA MENYADAP LANGSUNG DARI SR LISTRIK MENGGUNAKAN KABEL DAN DIPERGUNAKAN UNTUK PENERANGAN RUMAH PEMAKAIN 24 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5123020101715",
                    "waktu_lapor": "01/02/2023 22:27:12",
                    "waktu_response": "01/02/2023 22:43:04",
                    "waktu_recovery": "01/02/2023 22:48:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 952,
                    "durasi_recovery_time": 351,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007042028",
                    "nama_pelapor": "BP ABDUL MUIS",
                    "alamat_pelapor": "KK CITRA GRAND BLOK H5 NO.17 KEL JATIKARYA KEC JATI SAMPURNA KOTA BEKASI ",
                    "no_telp_pelapor": "08123453450",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU UNTUK MOBIL LISTRIK, HOME CHARGING DENGAN PERMOHONAN PELANGGAN UNTUK DAYA 7700 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020101722",
                    "waktu_lapor": "01/02/2023 22:39:24",
                    "waktu_response": "01/02/2023 22:43:09",
                    "waktu_recovery": "01/02/2023 22:55:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL TANJUNG .DUREN RAYA SELATAN NO 8EF - 8EG KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN KOTA JAKBAR// LOKASI INDOMARET  FRESH CENTRAL PARK ",
                    "no_telp_pelapor": "6285771897435",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN  SETELAH UPDATE VKRN 43 SISA PULSA  33.58   KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020101952",
                    "waktu_lapor": "01/02/2023 22:46:18",
                    "waktu_response": "01/02/2023 23:31:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2699,
                    "durasi_recovery_time": 33895694,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DELICIA ANGWEN",
                    "alamat_pelapor": "JALAN PLATINA RAYA NO. 68 KEL RENGAS PULAU KEC MEDAN DELI KOTA MEDAN PROV SUMATERA UTARA >> (SEBERANG J&T EXPRESS)",
                    "no_telp_pelapor": "085297140785",
                    "keterangan_pelapor": "MUTASI_K (G9923020188932:tidak bisa isi token) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 79,56. PTL (HAMPIR PADAM).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020101729",
                    "waktu_lapor": "01/02/2023 22:47:55",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675291675,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SALEKHAN",
                    "alamat_pelapor": "JLN.KELUTAN RT.- RW.- NO.- KEL.KELUTAN KEC.NGRONGGOT KAB.NGANJUK JATIM / DEKAT LAMPU MERAH KELUTAN",
                    "no_telp_pelapor": "081231561953",
                    "keterangan_pelapor": "MOHON  DIBANTU PELANGGAN MENGELUHKAN PADA SAAT PERGESERAN TIDAK BERKENAN OLEH PIHAK PLN WALAUPUN SUDAH DALAM SATU PERSIL IDPEL : 514590162690 DENGAN PELANGGAN MENEMUKAN ADANYA PELANGGAN ATAS NAMA LAHURI LAIN MELAKUKAN PERPINDAHAN APP DENGAN PERSIL YANG BEDA NAMUN DI PERKENANKAN OLEH PETUGAS PELAPOR MENGETAHUI SEJAK KURANG LEBIH 2 BULAN DENGAN PELAPOR SUDAH MELAKUKAN PELAPORAN KE KANTOR RAYON BERTEMU DENGAN PETUGAS ATAS NAMA HANIF PADA TANGGAL 30/01/2023 DENGAN MEMBAWA BUKTI DAN DATA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K5223020101956",
                    "waktu_lapor": "01/02/2023 22:50:46",
                    "waktu_response": "01/02/2023 22:52:35",
                    "waktu_recovery": "01/02/2023 23:22:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 1770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "136390",
                    "nama_pelapor": "IBU MANDA",
                    "alamat_pelapor": "KK KRANGGAN PERMAI BLOK CS 16 NO 29 JL KENANGA RAYA KEL JATI SAMPURNA KEC JATI SAMPURNA KOTA BEKASI",
                    "no_telp_pelapor": "083812788253",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI MOHON PTL DISAMBUNG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5223020101968",
                    "waktu_lapor": "01/02/2023 23:02:53",
                    "waktu_response": "02/02/2023 05:05:01",
                    "waktu_recovery": "02/02/2023 05:30:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21728,
                    "durasi_recovery_time": 1541,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAUFAL",
                    "alamat_pelapor": "PERUM BUMI INDAH, TAHAP 5, JL EDELWEIS 1 BLOK KC-2. KEC. PASAR KEMIS, KEL. SUKAMANTRI, KAB.TANGERANG.",
                    "no_telp_pelapor": "087736430056",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106581, MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 04/12/2022 TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. AGEM AGUS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 220031 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K1223020100596",
                    "waktu_lapor": "01/02/2023 23:06:41",
                    "waktu_response": "01/02/2023 23:33:56",
                    "waktu_recovery": "02/02/2023 00:14:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1635,
                    "durasi_recovery_time": 2439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AULIA",
                    "alamat_pelapor": "JL BESAR MARELAN NO 92 T.600 - - RT-- / RW-- // KEL RENGAS PULAU KEC MEDAN MARELAN LOKASI MIE AYAM MAS DARTO ",
                    "no_telp_pelapor": "08116146046",
                    "keterangan_pelapor": "PETUGAS TUSBUNG TIDAK TELITI DAN MENGECEWAKAN. PELANGGAN TIDAK MEMILIKI TUNGGAKAN DAN SELALU MELUNASI REKENING SEBELUM TANGGAL JATUH TEMPO. TGL 24/01/23 REK JANUARI TELAH DILUNASI VIABTN.  PTL DIPUTUS. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K1223020100609",
                    "waktu_lapor": "01/02/2023 23:23:03",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675293783,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDO ",
                    "alamat_pelapor": "JL JERMAL 11 NO 268 B RT- RW- LINGK IV KEL DENAI KEC MEDAN DENAI KOTA MEDAN . ACUAN : RUMAH BESAR SIMPANG EMPAT / PAGAR PUTIH",
                    "no_telp_pelapor": "082294948084",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENANGANAN. PELANGGAN DENGAN NOMOR ID METER :22116903851 TELAH MELAKUKAN PEMBELIAN TOKEN SEBESAR RP.100.000,-. NAMUN SAAT DIMASUKKAN TOKEN REJECT. SISA KWH = \\n103.40 KWH. NO TOKEN: 54208299782095335718",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5223020102011",
                    "waktu_lapor": "01/02/2023 23:33:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675294381,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000006513953",
                    "nama_pelapor": "BP SOFIAN",
                    "alamat_pelapor": "KP CIGOROWONG RT 01\\nKEL GIRI MEKAR \\nKEC CILENGRANG\\nKAB BANDUNG \\nACUAN LOKASI DEKAT SECABA ",
                    "no_telp_pelapor": "081394021561",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 TUNGGAKAN REKENING 153.344 BERIKUT BK DAN REKENING BERJALANTELAH DILUNASI VIA BTN MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5223020102022",
                    "waktu_lapor": "01/02/2023 23:40:54",
                    "waktu_response": "02/02/2023 04:29:49",
                    "waktu_recovery": "02/02/2023 05:05:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 17335,
                    "durasi_recovery_time": 2144,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYANA",
                    "alamat_pelapor": "suryanastretcore@gmail.com\\n\\nKP.SERANG RT02/01 DESA TAMAN RAHAYU KECAMATAN SETU,KABUPATEN BEKASI",
                    "no_telp_pelapor": "089624332195",
                    "keterangan_pelapor": "MOHON PENJELASAN DAN KONFIRMASI, SESUAI INFORMASI PELANGGAN TERDAPAT TS P2TL, CSO SUDAH MENJELASKAN NAMUN PELANGGAN MENGHENDAKI PENJELASAN LEBIH LENGKAP DARI UNIT TERKAIT. 537420957486 // UPDATE SUDAH DIBUATKAN LAPORAN G5223020200036 CC.52.SURYA.SM",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5223020102026",
                    "waktu_lapor": "01/02/2023 23:43:25",
                    "waktu_response": "02/02/2023 00:15:21",
                    "waktu_recovery": "02/02/2023 00:17:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1916,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. FADLI SUHADA",
                    "alamat_pelapor": "JL. PASAR 4 BARAT GG. SEJATI NO. 4 RT-- RW-- KEL MARELAN KEC MARELAN KOTA MEDAN ACUAN DKT RINI RIAS PENGANTIN",
                    "no_telp_pelapor": "085280441523",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK BULAN FEB. 2023 = 29682 KWH, STAND APP TGL 01/02/2023 = 29598.0 KWH, RUMAH DIHUNI TIDAK BERPAGAR, PELANGGAN TIDAK MENGETAHUI PETUGAS CATER RUTIN DATANG ATAU TIDAK. PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK // PELANGGAN MELAPOR KEMBALI CC.54.FARIZ 23.45",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020102042",
                    "waktu_lapor": "01/02/2023 23:49:26",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675295366,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DONNY",
                    "alamat_pelapor": "JALAN DESA PLALANGAN, DESA BINTORO, PATRANG JAWA TIMURACUAN LOKASI BELAKANG KANTOR KELURAHAN BINTORO",
                    "no_telp_pelapor": "083112408008",
                    "keterangan_pelapor": "K5423012803448 MOHON INFORMASI DAN PENJELASAN PELANGGAN TELAH MENGAJUKAN PERMOHONAN GESER TIANG DENGAN NOMOR REGISTER 5160132006758 DAN TELAH DILAKUKAN PEMBAYARAN PADA TGL 6 DESEMBER 2022. NAMUN HINGGA SAAT INI BLM ADA TINDAK LANJUT. PELANGGAN MENGINFORMASIKAN BAHWA PETUGAS TELAH MENGHUBUNGI DAN MENGINFORMASIKAN MOHON KESEDIAANNYA MENUNGGU.",
                    "media": "Email",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020101962",
                    "waktu_lapor": "01/02/2023 09:30:31",
                    "waktu_response": "01/02/2023 09:34:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 33945926,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoga perdana",
                    "alamat_pelapor": "Jalan Perumahan Bumi Citra Pagaden Blok E No. 57",
                    "no_telp_pelapor": "6285314209665",
                    "keterangan_pelapor": "MUTASI_K (G9923020188064:PERBAIKAN JARINGAN) - saya mau merubah jalur kabel, karena banyak aktifitas diarea sekitar kabel, jadi sangat berbahaya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101964",
                    "waktu_lapor": "01/02/2023 09:30:48",
                    "waktu_response": "01/02/2023 09:33:05",
                    "waktu_recovery": "01/02/2023 10:00:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 1626,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IYAT",
                    "alamat_pelapor": "JL LINKAR LUAR LIPI CIBINONG PR VILLA KEBUN RAYA CIBINONG ESTATE BLOK A NO 9 DAN 10 RT-/RW-  , KEL CIBINONG , KEC CIBINONG, KAB. BOGOR, JAWA BARAT // DEKAT MALL CIBINONG / SETEMPAT KANTOR PANEL ",
                    "no_telp_pelapor": "02187916810",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 07/12/22  PEMBAYARAN PROSES PD (R2T / 3500 VA - R2T / 6600 VA ) DENGAN NO AGENDA 538219922212057631 DAN NO REG 5382115063549. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101967",
                    "waktu_lapor": "01/02/2023 09:31:05",
                    "waktu_response": "01/02/2023 09:31:17",
                    "waktu_recovery": "01/02/2023 10:34:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12,
                    "durasi_recovery_time": 3780,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOHANES",
                    "alamat_pelapor": "JL SETIA KAWAN IV NO 33 RT 7 RW 7 KEL DURI PULO KEC GAMBIR JAKPUS",
                    "no_telp_pelapor": "081293130914",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 17,11 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020101968",
                    "waktu_lapor": "01/02/2023 09:31:15",
                    "waktu_response": "01/02/2023 09:31:29",
                    "waktu_recovery": "01/02/2023 10:59:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 14,
                    "durasi_recovery_time": 5306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01103229843",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "JL MANDALA UTARA V NO 10 RT 6/6 KEL TOMANG KEC GROGOL PETAMBURAN JAKBAR (TK KUSUMA JAYA)",
                    "no_telp_pelapor": "085171560631",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 24 KWH. NO TOKEN : 5352 3984 5745 1732 9038 DAN 0087 9289 6643 1480 6636",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5323020100200",
                    "waktu_lapor": "01/02/2023 09:31:35",
                    "waktu_response": "01/02/2023 10:02:44",
                    "waktu_recovery": "01/02/2023 16:06:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1869,
                    "durasi_recovery_time": 21809,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TITA",
                    "alamat_pelapor": "JL TAMAN KOPO INDAH 5 PR TKI V CLUSTER SHERWOOD BLOK 5 NO 3    KEL MARGAHAYU KEC MARGAASIH KAB BANDUNG , LOKASI SEKOLAH TALENTA",
                    "no_telp_pelapor": "02285449080",
                    "keterangan_pelapor": "\\nMOHON DIBANTU KONVERSI STROOM  . TERKAIT G5323012800424 ( PERGANTIAN KWH METER ) . PELANGGAN MASIH MEMILIKI SISA STROOM NOMINAL 500.000 DAN BELUM DIINPUTKAN DI KWH LAMA \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5323020100201",
                    "waktu_lapor": "01/02/2023 09:31:41",
                    "waktu_response": "01/02/2023 09:32:48",
                    "waktu_recovery": "01/02/2023 13:15:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 13382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TAMI",
                    "alamat_pelapor": "JL JL. GEDUNG HIJAU RAYA NO.26 RT.5/RW.15, PONDOK PINANG, KEBAYORAN LAMA, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA",
                    "no_telp_pelapor": "628164816501",
                    "keterangan_pelapor": "BELUM ADA REALISASI PASANG BARU IDPEL 543105815353 (REG NO 5431012139949) BAYAR TGL 04/01/2023. SUDAH PERNAH DILAKUKAN SURVEY OLEH PETUGAS. APP METER BELUM TERPASANG DI LOKASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101979",
                    "waktu_lapor": "01/02/2023 09:32:01",
                    "waktu_response": "01/02/2023 09:34:54",
                    "waktu_recovery": "01/02/2023 09:36:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tjok Visnu",
                    "alamat_pelapor": "DN MANDARAN PONDOK KELOR No.0 RT.19 RW.20 PAITON",
                    "no_telp_pelapor": "6281119398892",
                    "keterangan_pelapor": "keluar periksa pulsa gagal terus no 86047998645",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101981",
                    "waktu_lapor": "01/02/2023 09:32:25",
                    "waktu_response": "01/02/2023 09:35:06",
                    "waktu_recovery": "01/02/2023 09:36:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.yusuf",
                    "alamat_pelapor": "DN SAMBILANGAN KALIBUNTU No.01 RT.8 RW.1",
                    "no_telp_pelapor": "6281573338452",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101982",
                    "waktu_lapor": "01/02/2023 09:32:30",
                    "waktu_response": "01/02/2023 10:07:17",
                    "waktu_recovery": "01/02/2023 10:43:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2087,
                    "durasi_recovery_time": 2202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antik",
                    "alamat_pelapor": "DN PETUNG No.112 RT. 5 RW. 3 PETUNGREJO",
                    "no_telp_pelapor": "6285792225400",
                    "keterangan_pelapor": "mohon info mengapa nomor meter 86222323163 diblokir ya pak? padahalkan prabayar makasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020101983",
                    "waktu_lapor": "01/02/2023 09:32:34",
                    "waktu_response": "01/02/2023 10:23:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3064,
                    "durasi_recovery_time": 33942953,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jeffrey Hartanto",
                    "alamat_pelapor": "JL JL.PURNAMA II GG RUKUN NO.2 No.",
                    "no_telp_pelapor": "6282136198595",
                    "keterangan_pelapor": "MUTASI_K (G9923020188123:SR Melendung) - ada kabel yang longgar di tiang, seperti mau lepas. dan bodi kabel nempel ke kanopi seng. sebelum hujan tidak longgar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020101986",
                    "waktu_lapor": "01/02/2023 09:33:01",
                    "waktu_response": "01/02/2023 09:40:59",
                    "waktu_recovery": "01/02/2023 13:00:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 11965,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad amin salim",
                    "alamat_pelapor": "DS KENONGO No. RT. 3 RW. 6 TULANGAN",
                    "no_telp_pelapor": "6281334229664",
                    "keterangan_pelapor": "gagal penginputan token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020101988",
                    "waktu_lapor": "01/02/2023 09:33:03",
                    "waktu_response": "01/02/2023 09:33:29",
                    "waktu_recovery": "01/02/2023 09:34:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 68,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RIFAI",
                    "alamat_pelapor": "JL GORDA RT 01 RW 1 NO 46 KEL LUBANG BUAYA KEC CIPAYUNG JAKTIM (DEKAT BIDAN MADE)",
                    "no_telp_pelapor": "081291108634",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER 14045672160 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN . PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101989",
                    "waktu_lapor": "01/02/2023 09:33:08",
                    "waktu_response": "01/02/2023 09:46:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 33945187,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lina wati",
                    "alamat_pelapor": "JL RAJAWALI No.",
                    "no_telp_pelapor": "6281278524324",
                    "keterangan_pelapor": "MUTASI_K (G9923020188131:gangguan APP) - GABISA ISI TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020101991",
                    "waktu_lapor": "01/02/2023 09:33:10",
                    "waktu_response": "01/02/2023 10:11:33",
                    "waktu_recovery": "01/02/2023 15:15:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2303,
                    "durasi_recovery_time": 18228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "galuh pratama santoso",
                    "alamat_pelapor": "KK BUMI INTI PERS B No.7 RT.0 RW.0 CIBENING",
                    "no_telp_pelapor": "6289502822039",
                    "keterangan_pelapor": "pagi admin PLN, waktu itu kan pernah pengaduan gak bisa isi token, gara2 no id pelanggan berubah dari 14032960354 jadi nomer id pelanggan sekarang, dan waktu itu pihak teknisi PLN yang datang katanya bakal diganti alat tokennya ke token id pelanggan yang baru pas sekitar hari senin-rabu, tapi sampe skrg belum datang min pihak teknisinya? entah kudu pelaporan ulang dulu atau teknisinya lupa, jadi saya bikin pelaporan ulang buat ini min, mohon bantuannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5323020100206",
                    "waktu_lapor": "01/02/2023 09:33:24",
                    "waktu_response": "01/02/2023 09:34:35",
                    "waktu_recovery": "01/02/2023 10:03:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 1712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANARIANA",
                    "alamat_pelapor": "DN SUKAJADI JL RAYA SADANANYA NO 0 RT-3 / RW-2 DESA SUKAJADI KEC SADANANYA KAB CIAMIS ",
                    "no_telp_pelapor": "085220872785",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 27.28 KWH NO METER 60002620676 - 12682685655264989720 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020101994",
                    "waktu_lapor": "01/02/2023 09:33:24",
                    "waktu_response": "01/02/2023 10:34:44",
                    "waktu_recovery": "01/02/2023 10:50:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3680,
                    "durasi_recovery_time": 944,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000829065",
                    "nama_pelapor": "IBU MUTIARA ",
                    "alamat_pelapor": "JL A R HAKIM NO 39 A   RT-001 / RW-06 KEL BEJI KEC BEJI TIMUR KOTA DEPOK PROV JABAR // DEKAT TK SITI AMINAH ",
                    "no_telp_pelapor": "081284904848",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REK FEB 23 ST AW  =80965, ST AK = 81996, ST ACMT = 81996. YBS TIDAK MENGETAHUI ST APP AHRI INI. REK SUDAH DILUNASI DAN YBS MENGINGINKAN PETUGAS DATANG KE LOKASI MELAKUKAN PENGECEKAN APP. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020101995",
                    "waktu_lapor": "01/02/2023 09:33:34",
                    "waktu_response": "01/02/2023 09:37:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 230,
                    "durasi_recovery_time": 33945727,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EFANI ",
                    "alamat_pelapor": "JL BUMI RAYA NO 2  RT 01/01 KEL BA AMANG KEC BA AMANG TENGAH KOTA WARINGIN TIMUR.ACUAN LOKASI -",
                    "no_telp_pelapor": "081250275752",
                    "keterangan_pelapor": "MUTASI_K (G9923020188070:tidak bisa input token) - PELANGGAN GAGAL INPUT TOKEN  SETELAH UPGRADE VKRN 43 ( PTL  TIDAK PADAM ) SISA= 63.43 KWH NO TOKEN = 1904 1556 0691 9483 3635",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020101997",
                    "waktu_lapor": "01/02/2023 09:33:31",
                    "waktu_response": "01/02/2023 09:34:04",
                    "waktu_recovery": "01/02/2023 09:35:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 64,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edi",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102002",
                    "waktu_lapor": "01/02/2023 09:34:03",
                    "waktu_response": "01/02/2023 09:35:17",
                    "waktu_recovery": "01/02/2023 09:36:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Subaheri",
                    "alamat_pelapor": "DN IBRAK KR PRANTI No. RT.001 RW.05 KR PRANTI",
                    "no_telp_pelapor": "6282225530799",
                    "keterangan_pelapor": "KWH MENGELUARKAN PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102003",
                    "waktu_lapor": "01/02/2023 09:34:08",
                    "waktu_response": "01/02/2023 10:58:34",
                    "waktu_recovery": "01/02/2023 12:05:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5066,
                    "durasi_recovery_time": 4036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gloria Karangan",
                    "alamat_pelapor": "JL PERM.SM RESIDENCE SONGKA A.4 NO.12 No.",
                    "no_telp_pelapor": "6285256616131",
                    "keterangan_pelapor": "tolong di bantu saya mau tambah daya listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020102009",
                    "waktu_lapor": "01/02/2023 09:34:17",
                    "waktu_response": "01/02/2023 09:43:59",
                    "waktu_recovery": "01/02/2023 09:55:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 669,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendi nurdin",
                    "alamat_pelapor": "KK BUMI SINDANG PANON IDH B DS SD PANON No.0 RT.4 RW.12 BANJARAN",
                    "no_telp_pelapor": "6285795294194",
                    "keterangan_pelapor": "memasukan pulsa token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020102012",
                    "waktu_lapor": "01/02/2023 09:34:30",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675244070,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IstiQomah Outlet",
                    "alamat_pelapor": "jln raya labeng noreh sreseh ",
                    "no_telp_pelapor": "6287750266444",
                    "keterangan_pelapor": "pembelian token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020102014",
                    "waktu_lapor": "01/02/2023 09:34:38",
                    "waktu_response": "01/02/2023 10:30:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3356,
                    "durasi_recovery_time": 33942537,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "devana azzahra",
                    "alamat_pelapor": "nglebeng rt01/rw06 desa genengharjo kec Tirtomoyo ",
                    "no_telp_pelapor": "6285741993071",
                    "keterangan_pelapor": "MUTASI_K (G9923020188134:mohon dicek) - tidak dapat diisi token pulsa, sudah padam dari tanggal 31 Januari 2023 sekitar pukul 16.00",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020102015",
                    "waktu_lapor": "01/02/2023 09:34:39",
                    "waktu_response": "01/02/2023 09:37:16",
                    "waktu_recovery": "01/02/2023 10:10:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 2011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP KHARISMA ARIF SORAYA",
                    "alamat_pelapor": "TAMAN ADIYASA BLOK C 20/38 RT.05/06 CIKASUNGKA, SOLEAR, KAB. TANGERANG",
                    "no_telp_pelapor": "0895610435382",
                    "keterangan_pelapor": "PELANGGAN MERASA LONJAKAN TAGIHAN REK JAN 23 ST AW 6891, ST AK 6976 ST BERDASARKAN ANGKA ACMT = 6978. (REK BELUM DILUNASI). KONDISI BANGUNAN TIDAK DIHUNI. BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020102016",
                    "waktu_lapor": "01/02/2023 09:34:44",
                    "waktu_response": "01/02/2023 09:37:03",
                    "waktu_recovery": "01/02/2023 10:26:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 2989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gilang Prasetiyo",
                    "alamat_pelapor": "GG SRIKANDI No.1 RT.0 RW.0 TEGAL BUAH",
                    "no_telp_pelapor": "6281703513878",
                    "keterangan_pelapor": "saya mau tambah daya ke 11.000, tapi gagal terus, katanya disuruh selesaikan permohonan, tapi permohonan apa?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020102019",
                    "waktu_lapor": "01/02/2023 09:34:51",
                    "waktu_response": "01/02/2023 09:37:47",
                    "waktu_recovery": "01/02/2023 10:25:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERNA",
                    "alamat_pelapor": "KP.RAWAKUDA RT/RW 10/05 DESA KARANG HARUM, KEC. KEDUNG WARINGIN, KAB.BEKASI",
                    "no_telp_pelapor": "089647779613",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 14.54",
                    "media": "Instagram",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102024",
                    "waktu_lapor": "01/02/2023 09:35:02",
                    "waktu_response": "01/02/2023 09:46:27",
                    "waktu_recovery": "01/02/2023 10:15:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 685,
                    "durasi_recovery_time": 1759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "asari ari",
                    "alamat_pelapor": "DN MEKARSARI KEC BANJARSARI No.0 RT.24 RW.6 CIBADAK",
                    "no_telp_pelapor": "6281284438986",
                    "keterangan_pelapor": "pembelian token dirufund / ditolak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5123020100366",
                    "waktu_lapor": "01/02/2023 09:35:06",
                    "waktu_response": "01/02/2023 09:43:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 33945382,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDUL",
                    "alamat_pelapor": "JL UTAMA LR.IDRIS 2 NO 2 DS.IE MASEN  RT - RW -  KEC ULE KARIM KAB BANDA ACEH PROV ACEH ",
                    "no_telp_pelapor": "081221409575",
                    "keterangan_pelapor": "MUTASI_K (G9923020188075:teknik) - PELANGGAN PENGAJUAN PINDAH SR , DIKARENAKAN KABEL SR DIPASANG DI POHON MANGGA YANG SUDAH TUA USIANYA , DAN PELANGGAN INGIN MENEBANG POHON MANGGA  TSB  , NIK PEMILIK BANGUNAN A.N BP ABDUL 1173041010900001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102025",
                    "waktu_lapor": "01/02/2023 09:35:08",
                    "waktu_response": "01/02/2023 09:44:45",
                    "waktu_recovery": "01/02/2023 12:19:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 577,
                    "durasi_recovery_time": 9275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldila Kiki",
                    "alamat_pelapor": "JL YOS SUDARSO No.020 RT.00 RW.00 GRESIK",
                    "no_telp_pelapor": "6282257484047",
                    "keterangan_pelapor": "tidak bisa memasukkan nomer token baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020102027",
                    "waktu_lapor": "01/02/2023 09:35:17",
                    "waktu_response": "01/02/2023 09:37:58",
                    "waktu_recovery": "01/02/2023 09:55:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 1059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "38959",
                    "nama_pelapor": "BP PAHRUDIN",
                    "alamat_pelapor": "JL ARTERI TOL JATIWARNA NO - RT 04 RW 04 KEL JATIWARNA KEC PONDOK MELATI KOTA BEKASI, ACUAN WARTEG PODOSARI",
                    "no_telp_pelapor": "081211467398",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK DAN REK BULAN BERJALAN JANUARI 2023 TELAH DILUNASI VIA BANK SYARIAH INDONESIA. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020102028",
                    "waktu_lapor": "01/02/2023 09:35:17",
                    "waktu_response": "01/02/2023 09:38:14",
                    "waktu_recovery": "01/02/2023 10:02:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 177,
                    "durasi_recovery_time": 1471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elinda Amelia",
                    "alamat_pelapor": "KP CIBEUREUM No. RT.4 RW.3 NEGLASARI",
                    "no_telp_pelapor": "6283898849770",
                    "keterangan_pelapor": "tidak bisa isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102031",
                    "waktu_lapor": "01/02/2023 09:35:46",
                    "waktu_response": "01/02/2023 09:37:06",
                    "waktu_recovery": "01/02/2023 09:37:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutiyoso",
                    "alamat_pelapor": "DN KOLOR No.00 RT.5 RW.1",
                    "no_telp_pelapor": "6288212543875",
                    "keterangan_pelapor": "kwh macet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102032",
                    "waktu_lapor": "01/02/2023 09:35:47",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675244147,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochamad Rofik Ardiansyah",
                    "alamat_pelapor": "DS SIDORAME No. 0 RT.004 RW.03 KRIAN",
                    "no_telp_pelapor": "6285934732429",
                    "keterangan_pelapor": "pagi..mohon maaf.dari hasil kami telpon di 123.kami minta tolong tanya..stand meter kami kenapa dikenakan angsuran 50.000/sudah 3 bulan ini.sedangkan kami tidak membuat kesalahan.(mohon maaf telpon kami tadi terputus pulsa habis)..mohon bantuan & penjelsanya..agsuran apa sampai kapan..terimakasih pln",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020102034",
                    "waktu_lapor": "01/02/2023 09:35:50",
                    "waktu_response": "01/02/2023 09:55:26",
                    "waktu_recovery": "01/02/2023 10:07:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1176,
                    "durasi_recovery_time": 699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu kurniawan",
                    "alamat_pelapor": "DK PINGKUK RT.1 RW.7 WONOSEGORO",
                    "no_telp_pelapor": "6282242390808",
                    "keterangan_pelapor": "menanggapi aduan kemarin dengan nomor aduan K55230128 bahwa ada kelebihan kwh sampai naik 5 kalilipat dibulan januari kemarin dengan kesalahan petugas input data tidak cuma sekali dua kali yvmana dibulan februari dan mungkin bulan berikutnya tidak ada tagihan. tp ini dibulan februari msh tetap ada tagihan. mohon ditindak lanjuti petugas input data selalu meyarankan ganti token pulsa dan sedikit memaksa dg alasan biar tidak ada tagihan beban mencapai ratusan ribu katanya padahal dengan rumah kosong 900 watt dan cuma ada lampu 2 buah yg menyala tidak mungkin tagihan mencapai ratusan ribu yg disampaikan petugas tdk relevan dengan bukti data maupun secara logika. disini saya lampirkan foto meteran per tgl 28 januari kemarin .terimakasih mohon ditjndaklanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBERLAWANG"
                },
                {
                    "no_laporan": "K5423020102035",
                    "waktu_lapor": "01/02/2023 09:35:51",
                    "waktu_response": "01/02/2023 10:35:03",
                    "waktu_recovery": "01/02/2023 10:50:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3552,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhamzah",
                    "alamat_pelapor": "JL KEADILAN KAV ADHI KARYA No.00 RT.5 RW.3 RANGKAPJAY",
                    "no_telp_pelapor": "6281806073808",
                    "keterangan_pelapor": "pagi, dengan IdPel 538713445423 tambah daya. laporan saya kemarin Lom ada balasan dari pihak up PLN setempat.. Tolong di bantu kendalanya infokan ke kami . terima kasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102040",
                    "waktu_lapor": "01/02/2023 09:36:47",
                    "waktu_response": "01/02/2023 09:37:41",
                    "waktu_recovery": "01/02/2023 09:56:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 1103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yori",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102042",
                    "waktu_lapor": "01/02/2023 09:36:51",
                    "waktu_response": "01/02/2023 09:53:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 979,
                    "durasi_recovery_time": 33944781,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzan Gufroni Lubis",
                    "alamat_pelapor": "JL JALAN PANGERAN HIDAYAT No.",
                    "no_telp_pelapor": "6289680430905",
                    "keterangan_pelapor": "MUTASI_K (G9923020188084:perlu pemeriksaan petugas) - saya mengisi voucher pln 100 ribu selalu gagal, padahal saya sudah memasukan kode 20 digit ke meteran nya, mohon bantuannya, Terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020102046",
                    "waktu_lapor": "01/02/2023 09:37:24",
                    "waktu_response": "01/02/2023 09:38:17",
                    "waktu_recovery": "01/02/2023 10:37:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 3574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIK",
                    "alamat_pelapor": "KP CISAUK No.0 RT.3 RW.4 PAGEDANGAN",
                    "no_telp_pelapor": "6281317143139",
                    "keterangan_pelapor": "saya isi pulsa kwh di tolak terus , sudah 2 kali beli pulsa tidak bisa di isi kwh nya, mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102051",
                    "waktu_lapor": "01/02/2023 09:37:58",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675244278,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "abd basit",
                    "alamat_pelapor": "DN JENGLATEH No. CAMPOR",
                    "no_telp_pelapor": "6282335149811",
                    "keterangan_pelapor": "token tidak bisa di masukan tolong kompermasinys",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020102053",
                    "waktu_lapor": "01/02/2023 09:38:18",
                    "waktu_response": "01/02/2023 09:38:54",
                    "waktu_recovery": "01/02/2023 09:41:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erik dwi",
                    "alamat_pelapor": "DN KRAJAN ANDUNGSARI No.0 RT.2 RW.1",
                    "no_telp_pelapor": "62857284657888",
                    "keterangan_pelapor": "Kwh keluar periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102055",
                    "waktu_lapor": "01/02/2023 09:38:25",
                    "waktu_response": "01/02/2023 09:59:23",
                    "waktu_recovery": "01/02/2023 10:16:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1258,
                    "durasi_recovery_time": 1003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gin gin ginanjar",
                    "alamat_pelapor": "kp/ds singamerta RT 01/01 depan klinik assalam",
                    "no_telp_pelapor": "6281906418958",
                    "keterangan_pelapor": "baru 3 hari diganti meteran baru permintaan dari petugas PLN yang datang ke rumah. setelah diganti token di boros.. biasa pemakaian paling banyak 150 rb perminggu.. setelah diganti meteran jadi 50 rb perhari..mohon solusinya agar pelanggan tidak dirugikan..atau minta dikembalikan pakai meyeran yang lama.. \\ntd malam saya isi lg 20 rb cuman cukuo sampai pagi aja..\\nkami sangat terbebani.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020102057",
                    "waktu_lapor": "01/02/2023 09:38:37",
                    "waktu_response": "01/02/2023 11:10:44",
                    "waktu_recovery": "01/02/2023 11:13:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5527,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "maryanto",
                    "alamat_pelapor": "DN PANGUKREJO RT.3 RW.3 UMBULHARJO",
                    "no_telp_pelapor": "6283139091916",
                    "keterangan_pelapor": "token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5323020100212",
                    "waktu_lapor": "01/02/2023 09:38:57",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 11:15:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675244337,
                    "durasi_recovery_time": 1675250128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. YUDI HERMANDA",
                    "alamat_pelapor": "JL. SAKO BARU KK. ALAM SAKO BARU BLOK F1 KEL. SAKOBARU KEC. SAKO, KOTA PALEMBANG",
                    "no_telp_pelapor": "6285664609522",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5323013100603, PEMUTUSAN SEMENTARA KARENA MENUNGGAK TAGIHAN LISTRIK BULAN JANUARI 2023. TAGIHAN SUDAH DIBAYARKAN PADA TGL 31/01/2023. PELANGGAN MEMINTA PTL SEGERA DINORMALKAN KEMBALI./ PELANGGAN MELAPOR KEMBALI CC.53.IBNU\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020102059",
                    "waktu_lapor": "01/02/2023 09:38:51",
                    "waktu_response": "01/02/2023 10:01:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1351,
                    "durasi_recovery_time": 33944289,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sukandar Kandar",
                    "alamat_pelapor": "Ds siman Rt 04 Rw 03",
                    "no_telp_pelapor": "6285708900364",
                    "keterangan_pelapor": "MUTASI_K (G9923020188122:cek kwh meter) - meteren rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020102062",
                    "waktu_lapor": "01/02/2023 09:39:02",
                    "waktu_response": "01/02/2023 09:41:05",
                    "waktu_recovery": "01/02/2023 10:52:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 4311,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi astri nurarlan",
                    "alamat_pelapor": "PR MIRA BLS INDAH C NO.14 No. BALIASE",
                    "no_telp_pelapor": "6282188427319",
                    "keterangan_pelapor": "meteran tdk mau di isi tokennya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5323020100214",
                    "waktu_lapor": "01/02/2023 09:39:22",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675244362,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "0000000000000009086307",
                    "nama_pelapor": "BP HANIF",
                    "alamat_pelapor": "JL.  SETRA DAGO TIMUR KK SETRA DAGO TIMUR BLOK -  NO. 25 RT0/0 KEL ANTAPANI WETAN KEC ANTAPANI KOTA BANDUNG / ACUAN DALAM KOMPLEK ",
                    "no_telp_pelapor": "08112211405",
                    "keterangan_pelapor": "LPB GAGAL INPUT TOKEN 21943328754285123354 VKRN43 SISA KWH 72.46 PTL MENYALA  , PELANGGAN PERNAH LAPOR K5323013000601",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020102065",
                    "waktu_lapor": "01/02/2023 09:39:30",
                    "waktu_response": "01/02/2023 10:35:12",
                    "waktu_recovery": "01/02/2023 10:50:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3342,
                    "durasi_recovery_time": 932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmawati",
                    "alamat_pelapor": "Gang Bungur II No. 31 B rt 02 rw 08",
                    "no_telp_pelapor": "6289516542880",
                    "keterangan_pelapor": "Pembayaran listrik meningkat drastis, mohon diperiksa kwh nya apakah bermasalah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102066",
                    "waktu_lapor": "01/02/2023 09:39:35",
                    "waktu_response": "01/02/2023 09:40:48",
                    "waktu_recovery": "01/02/2023 10:44:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 3794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tiara Gearinda Pinandita",
                    "alamat_pelapor": "Jl. Raya Tarik No.234",
                    "no_telp_pelapor": "6282234117050",
                    "keterangan_pelapor": "Selamat pagi , mohon bantuan pihak terkait agar melakukan pengecekan stand meter di rumah . karena 2 bulan ini bayar tagihan listrik seperti tidak wajar . sedangkan pemakaian normal seperti biasa terlebih sekarang sudah tidak menggunakan lemari es namun tagihan sama 440 an dalam 2 bulan terakhir, mohon perhatian nya dan segera di respon terimakasih .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020102067",
                    "waktu_lapor": "01/02/2023 09:39:38",
                    "waktu_response": "01/02/2023 09:43:05",
                    "waktu_recovery": "01/02/2023 09:57:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 842,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adl malik",
                    "alamat_pelapor": "kalaena kiri ",
                    "no_telp_pelapor": "6285217182968",
                    "keterangan_pelapor": "gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TOMONI"
                },
                {
                    "no_laporan": "K5323020100216",
                    "waktu_lapor": "01/02/2023 09:39:38",
                    "waktu_response": "01/02/2023 09:40:29",
                    "waktu_recovery": "01/02/2023 10:31:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 3052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUWANDI ",
                    "alamat_pelapor": "POS KAMLING PBI DN ALAMAT PONDOK BENOWO INDAH RT 7 RW 11 KEL BABAT JERAWAT  KEC PAKAL KOTA SURABAYA ",
                    "no_telp_pelapor": "6285755356877",
                    "keterangan_pelapor": "PELANGGAN INGIN MENDAPATKAN INFORMASI ID PEL AN POS KAMLING PBI DN TARIF SOSIAL DAYA 1300VA. MOHON DIBANTU DAN KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020102070",
                    "waktu_lapor": "01/02/2023 09:39:48",
                    "waktu_response": "01/02/2023 09:40:23",
                    "waktu_recovery": "01/02/2023 09:41:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MANING",
                    "alamat_pelapor": "DN KRAJAN BRANI WTN No.0 RT.5 RW.2 MARON",
                    "no_telp_pelapor": "6285333276196",
                    "keterangan_pelapor": "TIDAK BS BELI TOKEN DI APLIKASI MOHON SOLUSINYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102071",
                    "waktu_lapor": "01/02/2023 09:39:50",
                    "waktu_response": "01/02/2023 09:45:18",
                    "waktu_recovery": "01/02/2023 09:49:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 242,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eldawati",
                    "alamat_pelapor": "JL PAYA TOGOK No.1 RT.1 RW.1 TG.BERLIAN",
                    "no_telp_pelapor": "6283848959372",
                    "keterangan_pelapor": "mcb terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BATU"
                },
                {
                    "no_laporan": "K5423020102072",
                    "waktu_lapor": "01/02/2023 09:39:54",
                    "waktu_response": "01/02/2023 09:46:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 33945170,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL PONCOWATI KM 12 NO- KEL KLAWUYUK RT 2 RW 06 KEC SORONG TIMUR KOTA SORONG  ACUAN: BELAKANG SD 68 ",
                    "no_telp_pelapor": "0811486878",
                    "keterangan_pelapor": "MUTASI_K (G9923020188078:cek) - MOHON DITINDAKALNJUTI PROSES GESER APP MELALUI PLN 123 DIKARENAKAN RENOVASI RUMAH PEMOHON MENGAKU SEBAGAI PEMILIK ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020102073",
                    "waktu_lapor": "01/02/2023 09:39:56",
                    "waktu_response": "01/02/2023 09:41:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 33945504,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herdian Nusa",
                    "alamat_pelapor": "PR PERUM WANA LESTARI C4 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6289531442375",
                    "keterangan_pelapor": "MUTASI_K (G9923020188073:Tolong ke lokasi untuk selesaikan) - meteran bacan periksa trus,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020102074",
                    "waktu_lapor": "01/02/2023 09:40:03",
                    "waktu_response": "01/02/2023 09:54:33",
                    "waktu_recovery": "01/02/2023 10:04:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 870,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BIBIN DWI PRANYOTO",
                    "alamat_pelapor": "DN MUNUNG UTARA No. RT.8 RW.5 MUNUNG",
                    "no_telp_pelapor": "6285852562466",
                    "keterangan_pelapor": "tidak bisa beli token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020102076",
                    "waktu_lapor": "01/02/2023 09:40:19",
                    "waktu_response": "01/02/2023 09:43:20",
                    "waktu_recovery": "01/02/2023 12:00:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 8238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dita Hasyim",
                    "alamat_pelapor": "KP SUNGGUMANI No.0",
                    "no_telp_pelapor": "6285756105446",
                    "keterangan_pelapor": "Tagihan tidak sesuai dengan pemakaian padahal yg tinggal cuma 2 orgtua sama 1 anak cwok itupun jrg drumah krna kuliah. mohon pengecekkannya di rmh orgtua kami sblm kami ke kantor trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K5423020102078",
                    "waktu_lapor": "01/02/2023 09:40:27",
                    "waktu_response": "01/02/2023 09:41:45",
                    "waktu_recovery": "01/02/2023 09:42:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul gani",
                    "alamat_pelapor": "DN BUCOR KULON No.0 RT.5 RW.1",
                    "no_telp_pelapor": "6281225556624",
                    "keterangan_pelapor": "mcb dol",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102080",
                    "waktu_lapor": "01/02/2023 09:40:41",
                    "waktu_response": "01/02/2023 09:41:06",
                    "waktu_recovery": "01/02/2023 09:43:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.6 No.0 RT.0 RW.0 KADEMANGAN",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102081",
                    "waktu_lapor": "01/02/2023 09:40:46",
                    "waktu_response": "01/02/2023 09:44:48",
                    "waktu_recovery": "01/02/2023 10:00:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL  SIROJUL MUNIR  RT 2 RW 6 NO  120 KEL  NANGEWER MEKAR KAB BOGOR JABAR .  ACUAN SEBELAH CERIA MART ",
                    "no_telp_pelapor": "082122402497",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 19/01/23 PENANGANAN APP RUSAK OLEH PETUGAS (SURYANA ENTIS ) DENGAN CARA SAMBUNG LANGSUNG VIA MCB. NO LG 021191. MOHON DAPAT SEGERA DILAKSANAKAN SESUAI DENGAN KETENTUAN. PELANGGAN SUDAH MELAPOR DENGAN NO LAPOR K5423012100985 NAMUN TIDAK  KONFIRMASI DALAM WAKTU  DALAM 1 X 6 JAM \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102082",
                    "waktu_lapor": "01/02/2023 09:40:50",
                    "waktu_response": "01/02/2023 10:18:30",
                    "waktu_recovery": "01/02/2023 11:51:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2260,
                    "durasi_recovery_time": 5564,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KASMO",
                    "alamat_pelapor": "JL BEO RT.12 RW.2 CATURTUNGG",
                    "no_telp_pelapor": "6287885754111",
                    "keterangan_pelapor": "Mohon dengan sangat penjelasan dan kepastian penyelesaian pemasangan penambahan daya listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102085",
                    "waktu_lapor": "01/02/2023 09:41:19",
                    "waktu_response": "01/02/2023 09:41:41",
                    "waktu_recovery": "01/02/2023 09:44:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-1 No.11 CISAUK",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102086",
                    "waktu_lapor": "01/02/2023 09:41:21",
                    "waktu_response": "01/02/2023 09:45:33",
                    "waktu_recovery": "01/02/2023 09:49:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eldawati",
                    "alamat_pelapor": "JL JUDAH",
                    "no_telp_pelapor": "628216859287",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BATU"
                },
                {
                    "no_laporan": "K5423020102087",
                    "waktu_lapor": "01/02/2023 09:41:21",
                    "waktu_response": "01/02/2023 09:50:08",
                    "waktu_recovery": "01/02/2023 11:01:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 4295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lussie sandra",
                    "alamat_pelapor": "perumahan Griya bintang mas blok D2 no 12",
                    "no_telp_pelapor": "6281218913503",
                    "keterangan_pelapor": "kami tdk bisa mengisi pulsa listrik.. info KWH over limit.. padahal ini sudah bulan yg baru.. mohon info.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AIRMADIDI"
                },
                {
                    "no_laporan": "K5423020102088",
                    "waktu_lapor": "01/02/2023 09:41:26",
                    "waktu_response": "01/02/2023 09:41:33",
                    "waktu_recovery": "01/02/2023 09:42:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7,
                    "durasi_recovery_time": 43,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Latifah",
                    "alamat_pelapor": "DN TAMBAH AGUNG SKL BARAT No.00 RT.0 RW.0 SKL BARAT",
                    "no_telp_pelapor": "6282349993902",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMAL"
                },
                {
                    "no_laporan": "K5423020102089",
                    "waktu_lapor": "01/02/2023 09:41:35",
                    "waktu_response": "01/02/2023 10:01:30",
                    "waktu_recovery": "01/02/2023 10:29:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1195,
                    "durasi_recovery_time": 1692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurhayati",
                    "alamat_pelapor": "JL DUREN SAWIT BL 5 RT1/6",
                    "no_telp_pelapor": "6283898217206",
                    "keterangan_pelapor": "gagal membeli pembelian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102090",
                    "waktu_lapor": "01/02/2023 09:41:44",
                    "waktu_response": "01/02/2023 09:55:47",
                    "waktu_recovery": "01/02/2023 10:39:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 2650,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KABUL",
                    "alamat_pelapor": " JLN. BESAR PANTAI LABU. DUSUN SEPAKAT. GG KELENGKENG NO RUMAH 1053",
                    "no_telp_pelapor": "081264422414",
                    "keterangan_pelapor": " LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 15421, ST APP TGL 1/2/2023 = 15348\\n. REK BELUM DILUNASI). RUMAH DIHUNI TIDAK BERPAGAR APP MUDAH DIJANGKAU  PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI.  ID PEL 126120655203",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020102093",
                    "waktu_lapor": "01/02/2023 09:41:43",
                    "waktu_response": "01/02/2023 09:42:04",
                    "waktu_recovery": "01/02/2023 09:44:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KP CIJANTRA RT 03/01 LEGOK",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102095",
                    "waktu_lapor": "01/02/2023 09:41:47",
                    "waktu_response": "01/02/2023 09:46:35",
                    "waktu_recovery": "01/02/2023 10:30:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 288,
                    "durasi_recovery_time": 2650,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FATHOR RAHMAN",
                    "alamat_pelapor": "DS PAKANDANGAN TENGAH No. BLUTO",
                    "no_telp_pelapor": "62818580664",
                    "keterangan_pelapor": "Gagal masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020102096",
                    "waktu_lapor": "01/02/2023 09:41:48",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675244508,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERI YANSYAH",
                    "alamat_pelapor": "Jl. Ikan Hiu No.59",
                    "no_telp_pelapor": "6283198787948",
                    "keterangan_pelapor": "pasang baru blm terpasang\\nmohon di percepat Krn butuh arus untuk vaksin ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI KOTA"
                },
                {
                    "no_laporan": "K5423020102098",
                    "waktu_lapor": "01/02/2023 09:41:54",
                    "waktu_response": "01/02/2023 09:51:41",
                    "waktu_recovery": "01/02/2023 11:47:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 587,
                    "durasi_recovery_time": 6971,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MASFAQ ASHFA",
                    "alamat_pelapor": "PR EDELWEIS LAND KLAMPOK No. RT.0 RW.0",
                    "no_telp_pelapor": "6281233926175",
                    "keterangan_pelapor": "tiang belum di eksekusi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020102100",
                    "waktu_lapor": "01/02/2023 09:42:02",
                    "waktu_response": "01/02/2023 11:12:29",
                    "waktu_recovery": "01/02/2023 12:52:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5427,
                    "durasi_recovery_time": 5976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gufron",
                    "alamat_pelapor": "DN PONDOK BILE No.0 RT.0 RW.0 PANDAN DUR",
                    "no_telp_pelapor": "6281999963834",
                    "keterangan_pelapor": "gagaldimasukkan token/pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020102102",
                    "waktu_lapor": "01/02/2023 09:42:14",
                    "waktu_response": "01/02/2023 10:59:30",
                    "waktu_recovery": "01/02/2023 11:03:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4636,
                    "durasi_recovery_time": 268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sisilia hoar seran",
                    "alamat_pelapor": "kletek rainain ",
                    "no_telp_pelapor": "6282146842036",
                    "keterangan_pelapor": "mau pasang meteran daya 900 harga berapa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020102105",
                    "waktu_lapor": "01/02/2023 09:42:33",
                    "waktu_response": "01/02/2023 11:44:26",
                    "waktu_recovery": "01/02/2023 17:00:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7313,
                    "durasi_recovery_time": 18942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "KK GRIYA RANDIK BLOK A3 NO 6 KEL SEKAYU KEC SEKAYU KOTA SEKAYU",
                    "no_telp_pelapor": "081284806450",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. // UPDATE ALAMAT CC.54.ADAM_BUKHORI 10:43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEKAYU"
                },
                {
                    "no_laporan": "K5423020102106",
                    "waktu_lapor": "01/02/2023 09:42:31",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675244551,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ummu atmi insani",
                    "alamat_pelapor": "Jl. Ireng Jaya No.8",
                    "no_telp_pelapor": "6287750695515",
                    "keterangan_pelapor": "token selalu gagal masuk , mohon bantuannya. kami butuh listrik segera  MOHON DITINDAK LANJUTI SEGERA PELANGGAN MENGHUBUNGI KEMBALI CC.55.CITRADEWI\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020102108",
                    "waktu_lapor": "01/02/2023 09:42:35",
                    "waktu_response": "01/02/2023 09:51:30",
                    "waktu_recovery": "01/02/2023 18:24:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 535,
                    "durasi_recovery_time": 30775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "275868",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL GOMBOL PAYA RT 01 RW 13 KEL KALIDERES KEC KALIDERES JAKARTA BARAT // ACUAN: DEKAT PARKIRAN MOBIL RAJAWALI  ",
                    "no_telp_pelapor": "0216127236",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT.PTL MINTA SEGERA DISAMBUNG. SETEMPAT ADA ORANG SAKIT YANG MEMBUTUHKAN ALAT KELISTRIKAN BERDASARKAN INFO PELANGGAN BELUM ADA TINDAK LANJUT PETUGAS TGL  01/2/23 PKL 10.55 WIBCC.54.AZMINA. PLGN MENGHUBUNGI KEMBALI BELUM ADA TINDAKLANJUT.CC.54.KUNDERI TGL 01/02/23 PKL 13.37PLGN MENGHUBUNGI KEMBALI.PELANGGAN MENGINGINKAN PENYAMBUNGAN SEGERA DIKARENAKAN DILOKASI ADA PASIEN PLGN 12G06OK CC.54.NURYATI  LAPOR KEMBALI  14:16 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102109",
                    "waktu_lapor": "01/02/2023 09:42:39",
                    "waktu_response": "01/02/2023 09:45:34",
                    "waktu_recovery": "01/02/2023 09:55:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aki",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102112",
                    "waktu_lapor": "01/02/2023 09:42:58",
                    "waktu_response": "01/02/2023 09:46:38",
                    "waktu_recovery": "01/02/2023 10:15:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 1757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendar",
                    "alamat_pelapor": "DN CIBITUNG No. RT.19 RW.8 CIMARAGAS",
                    "no_telp_pelapor": "6285315251208",
                    "keterangan_pelapor": "PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020102113",
                    "waktu_lapor": "01/02/2023 09:43:02",
                    "waktu_response": "01/02/2023 09:47:52",
                    "waktu_recovery": "01/02/2023 09:50:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 290,
                    "durasi_recovery_time": 161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOHAN ",
                    "alamat_pelapor": "DK TENGGULUK KEL.MEDALEM  RT.04 RW.03 KEL. MEDALEM, KEC KRADENAN, KAB. BLORA, JAWA TENGAH",
                    "no_telp_pelapor": "081228484135",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL (31/1/2023 ) PERMOHONAN PROSES PB DARI NO REG 5200811056781  ,PADA DATA AP2T TERDAPAT NOTIVIKASI  PERMOHONAN BELUM DISAHKAN MANAGER ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K1223020100079",
                    "waktu_lapor": "01/02/2023 09:43:04",
                    "waktu_response": "01/02/2023 09:58:13",
                    "waktu_recovery": "01/02/2023 10:36:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 909,
                    "durasi_recovery_time": 2313,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIHITE",
                    "alamat_pelapor": "GEREJA GBKP BATANG SERANGAN, JL SEI BATANG SERANGAN NO. 2/97 RT - RW - KEL BABURA KEC MEDAN BARU, KOTA MEDAN",
                    "no_telp_pelapor": "0614158454",
                    "keterangan_pelapor": "TGL 25/11/2022 PENANGANAN GANGGUAN PTL OLEH PETUGAS GANGGUAN  DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG.  MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5523020100240",
                    "waktu_lapor": "01/02/2023 09:43:18",
                    "waktu_response": "01/02/2023 09:51:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 504,
                    "durasi_recovery_time": 33944869,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "115974",
                    "nama_pelapor": "IBU SUSI",
                    "alamat_pelapor": "PR CITRA GARDEN 3 BLOK C8 NO 12A KEL PEGADUNGAN KEC KALIDERES JAKARTA BARAT",
                    "no_telp_pelapor": "087876144401",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA PLN MOBILE. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102115",
                    "waktu_lapor": "01/02/2023 09:43:21",
                    "waktu_response": "01/02/2023 11:32:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6548,
                    "durasi_recovery_time": 33938822,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. Sulthon Arif",
                    "alamat_pelapor": "JL RAYA MALANGSUKO No. RT.5 RW.2",
                    "no_telp_pelapor": "6285334535872",
                    "keterangan_pelapor": "MUTASI_K (G9923020188193:utk di cek ke pelanggan nggeh mas) - pengaduan saya yg ke dua voltase yg turun sdh di survey tapi sampai saat ini blm ada tindaklanjutnya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUMPANG"
                },
                {
                    "no_laporan": "K5423020102116",
                    "waktu_lapor": "01/02/2023 09:43:22",
                    "waktu_response": "01/02/2023 09:47:29",
                    "waktu_recovery": "01/02/2023 10:24:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 2245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "54503667",
                    "nama_pelapor": "KAK NOVI/hy.nop",
                    "alamat_pelapor": "JL IKAN PIRANHA F 15 RT 08 RW 03 KEL. PURWODADI KEC. BLIMBING KOTA MALANG",
                    "no_telp_pelapor": "081220444067",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SESUAI INFO PELANGGAN TGL 31/01/2023 DATANG PETUGAS UNTUK MELAKUKAN PEMUTUSAN DENGAN CARA MENGAMBIL MCB DI KWH METER TANPA SEPENGETAHUAN PELANGGAN (SETEMPAT KOSONG KARENA SEDANG BEKERJA), PELANGGAN TELAH DATANG KE KANTOR AREA SETEMPAT DAN DIHARUSKAN MELAKUKAN MIGRASI MENJADI LAYANAN PRABAYAR. PELANGGAN MERASA KEBERATAN DENGAN PERLAKUKAN PETUGAS YANG KURANG SOPAN MASUK KE LOKASI PELANGGAN TANPA PERMISI. UNTUK PROSES MIGRASI MOHON SEGERA DILAKUKAN REALISASI PENYAMBUNGAN.",
                    "media": "Instagram",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020102117",
                    "waktu_lapor": "01/02/2023 09:43:25",
                    "waktu_response": "01/02/2023 09:45:43",
                    "waktu_recovery": "01/02/2023 10:49:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 3823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mareleng punya cerita",
                    "alamat_pelapor": "KP MARELENG No.0 RT.4 RW.6 KDWARINGIN",
                    "no_telp_pelapor": "6285695646559",
                    "keterangan_pelapor": "token gagal kga bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102119",
                    "waktu_lapor": "01/02/2023 09:43:28",
                    "waktu_response": "01/02/2023 10:09:31",
                    "waktu_recovery": "01/02/2023 11:02:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1563,
                    "durasi_recovery_time": 3204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tovel Kawonal",
                    "alamat_pelapor": "Jaga VI Desa Passo",
                    "no_telp_pelapor": "6281228171475",
                    "keterangan_pelapor": "Isi pulsa listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAWANGKOAN"
                },
                {
                    "no_laporan": "K5423020102120",
                    "waktu_lapor": "01/02/2023 09:43:30",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675244610,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. ZULPANI",
                    "alamat_pelapor": "Jalan Tanpa Nama",
                    "no_telp_pelapor": "6287865468852",
                    "keterangan_pelapor": "kWh meter saya tidak bisa di belikan pulsa, tolong Gimana solusinya, sekian dan terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020102121",
                    "waktu_lapor": "01/02/2023 09:43:47",
                    "waktu_response": "01/02/2023 09:46:27",
                    "waktu_recovery": "01/02/2023 09:49:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS SUDARNO",
                    "alamat_pelapor": "PR PONDOK UNGU PERMAI SEKTOR 5 BL E 10 NO. 06 JL ANGGREK RAYA RT 5 RW 21 KEL BAHAGIA KEC BABELAN KAB BEKASI // ACUAN : DEKAT SD 05 ",
                    "no_telp_pelapor": "081316440046",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PROSES PINDAH APP DENGAN NO REG 5453032067378. TGL 31/01/23  BIAYA MATERIAL HANTARAN LUAR TELAH DILUNASI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020102123",
                    "waktu_lapor": "01/02/2023 09:43:57",
                    "waktu_response": "01/02/2023 10:12:23",
                    "waktu_recovery": "02/02/2023 14:52:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 103192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "linny ayu resky indah",
                    "alamat_pelapor": "Jalan Haji Dja Far Ali.1",
                    "no_telp_pelapor": "6285357280925",
                    "keterangan_pelapor": "pressing SR pln kwh keluar asap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELANAI PURA"
                },
                {
                    "no_laporan": "K5423020102124",
                    "waktu_lapor": "01/02/2023 09:44:07",
                    "waktu_response": "01/02/2023 09:44:36",
                    "waktu_recovery": "01/02/2023 10:10:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 1543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifki",
                    "alamat_pelapor": "KP PAGEDANGAN No. RT.1 RW.1 CICALENGKA",
                    "no_telp_pelapor": "628176969685",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100245",
                    "waktu_lapor": "01/02/2023 09:44:44",
                    "waktu_response": "01/02/2023 09:48:43",
                    "waktu_recovery": "01/02/2023 13:00:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 11489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50389324",
                    "nama_pelapor": "IBU ESTER",
                    "alamat_pelapor": "JL  PR MUTIARA CITRA ASRI P1- 38  KEL KRAMEAN KULON KEC CANDI KAB SIDOARJO ",
                    "no_telp_pelapor": "087801681688",
                    "keterangan_pelapor": " KURANG TAGIH. STAND AKHIR REK FEBRUARI 2023 = 13520 ,   BELUM DILUNASI, STAND APP TGL  01/02/2023 =135279   RUMAH BERPENGHUNI ,PLG HANYA DIKENAKAN KWH REK MINIMUN .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5123020100379",
                    "waktu_lapor": "01/02/2023 09:44:48",
                    "waktu_response": "01/02/2023 11:19:26",
                    "waktu_recovery": "01/02/2023 19:46:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5678,
                    "durasi_recovery_time": 30450,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAIQ",
                    "alamat_pelapor": "JLN GAYUNGSARI BARAT 4 NO 3 RT 9 RW 1 KEL PAGESANGAN KEC JAMBANGAN KOTA SURABAYA",
                    "no_telp_pelapor": "082243011052",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI TERKAIT PELANGGAN INGIN MENGETAHUI TERKAIT HENDAK PASANG BARU UNTUK PLTS ATAP NAMUN UNTUK PEMAKAIAN LISTRIK PRIBADI TIDAK DISALURKAN KE PLN. KARENA JIKA DI PERKENANKAN PELANGGAN TIDAK PERLU MELAKUKAN PERMOHONAN APP EKSPOR IMPOR KE PLN. MOHON INFOKAN JUGA PERIHAL SYARAT DAN KETENTUANNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020102130",
                    "waktu_lapor": "01/02/2023 09:44:56",
                    "waktu_response": "01/02/2023 10:35:23",
                    "waktu_recovery": "01/02/2023 10:50:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3027,
                    "durasi_recovery_time": 929,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002034732",
                    "nama_pelapor": "IBU RAHMA ",
                    "alamat_pelapor": "JL BUNGUR 2 NO.31 B RT 02 RW 08 KEL KUKUSAN KEC BEJI KOTA DEPOK. ",
                    "no_telp_pelapor": "089516542880",
                    "keterangan_pelapor": "MOHON PERIKSA APP, KACA APP BURAM DAN ANGKA TIDAK BISA TERBACA SEHINGGA MENYEBABKAN LONJAKAN REK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102131",
                    "waktu_lapor": "01/02/2023 09:44:57",
                    "waktu_response": "01/02/2023 09:56:39",
                    "waktu_recovery": "01/02/2023 10:07:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 702,
                    "durasi_recovery_time": 622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FANI",
                    "alamat_pelapor": "JL JL KP LUAR BATANG NO 4 RT7/3 KEL PENJARINGAN KEC PENJARINGAN KOTA JAKUT // DEKAT MASJID KRAMAT LUAR BATANG ",
                    "no_telp_pelapor": "02166604739",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN ,PELANGGAN TELAH MELEBIHI TOP UP BULAN DES 22 SEBESAR 720 JN. PADA TGL 01/2/23 SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN. SISA 900KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102132",
                    "waktu_lapor": "01/02/2023 09:44:53",
                    "waktu_response": "01/02/2023 09:45:27",
                    "waktu_recovery": "01/02/2023 09:47:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FAJAR TEGUH",
                    "alamat_pelapor": "DN KRAJAN No. RT.9 RW.1",
                    "no_telp_pelapor": "6285377360004",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR TIDAK DAPAT MEMBELI TOKEN MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102134",
                    "waktu_lapor": "01/02/2023 09:45:02",
                    "waktu_response": "01/02/2023 10:19:03",
                    "waktu_recovery": "01/02/2023 11:51:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2041,
                    "durasi_recovery_time": 5557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NESA ",
                    "alamat_pelapor": "JL KH JAWAT FAKIH KP KARANGKAJEN RT-41 / RW-11 NO MG3/873  KEL BRONTOKUSUMAN KEC PERGANGSAN KOTA YOGYAKARTA  ACUAN MASJID JAMI",
                    "no_telp_pelapor": "082136805891",
                    "keterangan_pelapor": "TGL 31/01/23 PENANGANAN GANGGUAN APP RUSAK OLEH PETUGAS DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO ( TIDAK DIBERIKAN ) . MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN. SESUAI INFO PELANGGAN PADA LAYAR APP TERTERA ERROR DAN ALARM BUZZER BERBUNYI. PTL TIDAK PADAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102135",
                    "waktu_lapor": "01/02/2023 09:45:18",
                    "waktu_response": "01/02/2023 09:45:38",
                    "waktu_recovery": "01/02/2023 09:47:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.fredy",
                    "alamat_pelapor": "DS TANJUNGSARI No. RT.3 RW.1",
                    "no_telp_pelapor": "6281276323124",
                    "keterangan_pelapor": "token tidak masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102136",
                    "waktu_lapor": "01/02/2023 09:45:19",
                    "waktu_response": "01/02/2023 09:55:32",
                    "waktu_recovery": "01/02/2023 10:06:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LINA",
                    "alamat_pelapor": "JL KERTAJAYA 7 NO  52A/42  KEL PENJARINGAN KEC PENJARINGAN JAKUT ",
                    "no_telp_pelapor": "0216906312",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" SISA 87.02  KWH NO TOKEN  27064088141565773364",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5523020100248",
                    "waktu_lapor": "01/02/2023 09:45:27",
                    "waktu_response": "01/02/2023 11:02:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4628,
                    "durasi_recovery_time": 33940616,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETTY",
                    "alamat_pelapor": "JL JEMADI KOMPLEK  MEGA JEMADI 4 NO 4 RT - RW - KEL PULO BRAYAN KEC MEDAN TIMUR KOTA MEDAN ACUAN DEKAT REL K.A DAN SEBRANG PRAKTEK DOKTER ",
                    "no_telp_pelapor": "0811659886",
                    "keterangan_pelapor": "MUTASI_K (G9923020188172:c) - MOHON TINDAK LANJUT PELANGGAN INPUT TOKEN TERTERA USANG, PTL MENYALA. NO TOKEN 5147 7432 6815 3705 7053. PEMBELIAN TOKEN TGL : 24/01/2023 TERKAIT LAPORAN K1223012900655",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102138",
                    "waktu_lapor": "01/02/2023 09:45:32",
                    "waktu_response": "01/02/2023 09:51:20",
                    "waktu_recovery": "01/02/2023 10:11:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 1190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERI YANSYAH",
                    "alamat_pelapor": "Jl. Ikan Hiu No.59",
                    "no_telp_pelapor": "6283198787948",
                    "keterangan_pelapor": "pasang baru blm terpasang mohon di pasangkan Krn butuh arus utk kulkas vaksin ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI KOTA"
                },
                {
                    "no_laporan": "K5423020102141",
                    "waktu_lapor": "01/02/2023 09:45:43",
                    "waktu_response": "01/02/2023 09:47:03",
                    "waktu_recovery": "01/02/2023 11:20:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 5596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sanudin san",
                    "alamat_pelapor": "Ruko Duta Harapan Jl Duta Boulevard Barat Blok H 08, Harapan Baru, Bekasi Utara, Kota Bekasi",
                    "no_telp_pelapor": "6289601980188",
                    "keterangan_pelapor": "Ngga bisa top up token, selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5123020100383",
                    "waktu_lapor": "01/02/2023 09:45:55",
                    "waktu_response": "01/02/2023 09:55:12",
                    "waktu_recovery": "01/02/2023 10:02:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 557,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YURIKA",
                    "alamat_pelapor": "JL NUSA I RT 9 RW 4 NO. 28 KEL KERAMAT JATI KEC KRAMAT JATI KOTA JAKARTA TMR   ( BLKNG PASAR KRAMAT JATI ) ",
                    "no_telp_pelapor": "082110969522",
                    "keterangan_pelapor": "PELANGGAN MEMINTA INFO BIAYA PINDAH APP /  GESER APP DIKARENAKAN  \\\" RENOVASI BANGUNAN \\\" . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020102142",
                    "waktu_lapor": "01/02/2023 09:45:49",
                    "waktu_response": "01/02/2023 10:36:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3024,
                    "durasi_recovery_time": 33942198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Luke Limbong",
                    "alamat_pelapor": "KP CIPAYUNG No.0 RT.003 RW.01 ABADIJAYA",
                    "no_telp_pelapor": "6287785710379",
                    "keterangan_pelapor": "minta tolong hitung kembali tagihan Feb 23 saya. karna bulan january 23 ada kenaikkan sesuai pemakaian saya, yang bulan ini jangan salah hitung dan nanti saya yang kena denda.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5323020100225",
                    "waktu_lapor": "01/02/2023 09:46:01",
                    "waktu_response": "01/02/2023 09:52:35",
                    "waktu_recovery": "01/02/2023 10:17:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 394,
                    "durasi_recovery_time": 1509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22101567208",
                    "nama_pelapor": "IBU NAIFAH",
                    "alamat_pelapor": "JL JEND SUDIRMAN RT-001 / RW-03 KEL CIAMIS KEC CIAMIS KOTA CIAMS / SETEMPAT GEDUNG MAHKAMAH AGUNG",
                    "no_telp_pelapor": "081323303200",
                    "keterangan_pelapor": "PELANGGAN IDPEL 532313854939 MAU MENGAJUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAUN PADA DI APLIAKSI \\\"Layanan PASCABAYAR saat ini belum tersedia di Wilayah Anda.\\\" SETEMPAT GEUNG MAHKAMAH AGUNG. MHN KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020102143",
                    "waktu_lapor": "01/02/2023 09:46:06",
                    "waktu_response": "01/02/2023 10:44:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3491,
                    "durasi_recovery_time": 33941714,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "adzra",
                    "alamat_pelapor": "Jl. Rancasawo No.78A",
                    "no_telp_pelapor": "6281314237982",
                    "keterangan_pelapor": "MUTASI_K (G9923020188175:gangguan) - kabel terkelupas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020102145",
                    "waktu_lapor": "01/02/2023 09:46:34",
                    "waktu_response": "01/02/2023 09:49:15",
                    "waktu_recovery": "01/02/2023 10:00:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 672,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL  SIROJUL MUNIR  RT 2 RW 6 NO  120 KEL  NANGEWER BOGOR.  ACUAN SEBELAH CERIA MART ",
                    "no_telp_pelapor": "082122402497",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR 3 HARI  YANG LALU PENANGANAN  APP PRABAYAR RUSAK  OLEH PETUGAS  DENGAN NO METER 14255998289 DENGAN CARA DISAMBUNG LANGSUNG  DIBERIKAN  NO LG. MOHON APP DIPASANG KEMBALI SESUAI KETENTUAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102147",
                    "waktu_lapor": "01/02/2023 09:46:35",
                    "waktu_response": "01/02/2023 09:49:02",
                    "waktu_recovery": "01/02/2023 10:24:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 2143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEYLANIA",
                    "alamat_pelapor": "DESA WEEKAMBALA, KEC. LOURA, NTT",
                    "no_telp_pelapor": "081339051676",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN MENGINGINKAN DIKIRIMKAN INVOICE REK NOVEMBER 2021, DESEMBER 2021, DAN JANUARI 2023 AGAR DIKIRIM KE EMAIL meylania.dewi06@gmail.com. UNTUK KEPERLUAN CEK PEMAKAIAN LISTRIK",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUMBA BARAT DAYA"
                },
                {
                    "no_laporan": "K5423020102149",
                    "waktu_lapor": "01/02/2023 09:46:39",
                    "waktu_response": "01/02/2023 10:14:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1692,
                    "durasi_recovery_time": 33943480,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HAEDAR ALHAPSI",
                    "alamat_pelapor": "JL KEL. LAMONAE No.00 RT.0 RW.0",
                    "no_telp_pelapor": "6282396762288",
                    "keterangan_pelapor": "MUTASI_K (G9923020188108:gagal token) - Alamat Mess Sekolah SMAN 1 WIWIRANO\\ngagal jika memasukkan kode voucher listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020102150",
                    "waktu_lapor": "01/02/2023 09:46:41",
                    "waktu_response": "01/02/2023 11:00:28",
                    "waktu_recovery": "01/02/2023 11:30:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4427,
                    "durasi_recovery_time": 1796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adek Yuli Anggraini",
                    "alamat_pelapor": "Jl. Soekarno - Hatta No.91b",
                    "no_telp_pelapor": "6281364786510",
                    "keterangan_pelapor": "kemaren listrik kami di putus pihak PLN,setelah d ajukan pengaduan d suruh ganti pakai token...\\npas d pasang kemaren jam 5 sore dg pulsa 50 rb,itupun listrik subsidi,.\\ntapi td pagi listrik nya Udah bunyi\\\"...\\nterlalu cepat makan arus pak...\\nmohon solusi nya...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAYAKUMBUH"
                },
                {
                    "no_laporan": "K5423020102152",
                    "waktu_lapor": "01/02/2023 09:46:52",
                    "waktu_response": "01/02/2023 12:57:23",
                    "waktu_recovery": "01/02/2023 15:21:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11431,
                    "durasi_recovery_time": 8635,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Tian",
                    "alamat_pelapor": "jln pangeran ratu rt03 rw09",
                    "no_telp_pelapor": "6281269162794",
                    "keterangan_pelapor": "knpa alamat meteran saya berubah ke desa perupitan, padahal kmarin alamatny sdh bnar di jln pangeran ratu 15ulu rt03 rw09",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020102153",
                    "waktu_lapor": "01/02/2023 09:46:55",
                    "waktu_response": "01/02/2023 09:49:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 33945025,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.Anwar Musaddad",
                    "alamat_pelapor": "JL MARTAIP No.9 RT.6 RW.8 SUK SEL",
                    "no_telp_pelapor": "6287894687887",
                    "keterangan_pelapor": "MUTASI_K (G9923020188086:bukan vkrn) - setiap isi token di mini market itu tidak bisa/di blokir,begitu juga di apk belanja online selalu tdk bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102155",
                    "waktu_lapor": "01/02/2023 09:47:18",
                    "waktu_response": "01/02/2023 09:55:49",
                    "waktu_recovery": "01/02/2023 10:10:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 511,
                    "durasi_recovery_time": 885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tulus marsetia",
                    "alamat_pelapor": "PR GRIYA BHAYANGKARA BLOK R No.1 MASANGAN",
                    "no_telp_pelapor": "6281249642766",
                    "keterangan_pelapor": "tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020102158",
                    "waktu_lapor": "01/02/2023 09:47:30",
                    "waktu_response": "01/02/2023 12:18:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9039,
                    "durasi_recovery_time": 33936082,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rinaldi Aye",
                    "alamat_pelapor": "JL TAWANG SARI No. LABU BARU",
                    "no_telp_pelapor": "62811709215",
                    "keterangan_pelapor": "MUTASI_K (G9923020188250:PTL PADAM) - listrik tidak menyala, padahal tidak mati lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5423020102159",
                    "waktu_lapor": "01/02/2023 09:47:30",
                    "waktu_response": "01/02/2023 10:14:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1639,
                    "durasi_recovery_time": 33943482,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANA",
                    "alamat_pelapor": "SETEMPAT PANGKAS RAMBUT MADURA JL PRAMUKA KEL SORONG KEC SORONG KOTA SORONG SAMPING KOPI ITEM DAN ALFAMART",
                    "no_telp_pelapor": "081343289657",
                    "keterangan_pelapor": "MUTASI_K (G9923020188109:cek) - PELANGGAN TIDAK DAPAT MENGINPUTKAN TOKEN SETELAH UPDATE VKRN 43 SISA 70.23 KWH NO TOKEN 43099072254451428232",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020102160",
                    "waktu_lapor": "01/02/2023 09:47:35",
                    "waktu_response": "01/02/2023 10:45:02",
                    "waktu_recovery": "01/02/2023 13:32:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3447,
                    "durasi_recovery_time": 10044,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isra",
                    "alamat_pelapor": "XX BANUARAN NAN XX RT. 05/ RW II No.0 RW.",
                    "no_telp_pelapor": "6285374366878",
                    "keterangan_pelapor": "pembengkakan tagihan listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020102163",
                    "waktu_lapor": "01/02/2023 09:47:41",
                    "waktu_response": "01/02/2023 09:55:29",
                    "waktu_recovery": "01/02/2023 10:20:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 1515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI",
                    "alamat_pelapor": "JL PUSKESMAS KP CIJAMBE RT 10 RW 5 DS SUKADAMI KEC CIKARANG SLTN KAB BEKASI (DEKAT PERTIGAAN TPU SUKADAMI)",
                    "no_telp_pelapor": "081285388689",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 45093456791 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN . DATA PADA AP2T TIDAK ADA KETERANGAN SISA 375 KWH (PTL TIDAK PADAM)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102164",
                    "waktu_lapor": "01/02/2023 09:47:49",
                    "waktu_response": "02/02/2023 19:35:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 121655,
                    "durasi_recovery_time": 33823447,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANA",
                    "alamat_pelapor": "KOMP PASAR ULU JL SUKUR HAMIDI NO 13 KEL MUARA DUA ",
                    "no_telp_pelapor": "081273095072",
                    "keterangan_pelapor": "MUTASI_K (G9923020289809:gangguan) - MOHON TINDAKLANJUT DAN PENYELESAIAN ATAS LONJAKAN UNTUK BEBERAPA BULAN TERKAHIR. ST AW = 2588, ST AK = 2858. ST APP TGL 01/02/23 = 3166 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUARA DUA"
                },
                {
                    "no_laporan": "K5423020102165",
                    "waktu_lapor": "01/02/2023 09:48:05",
                    "waktu_response": "01/02/2023 09:52:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 33944848,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YONO",
                    "alamat_pelapor": "JL PINTU SENG NO 136  RT 21 RW 16 KEL KAPUK KEC CENGKARENG KOTA JAKARTA BARAT/ DEKAT KK CENGKARENG INDAH",
                    "no_telp_pelapor": "08976429773",
                    "keterangan_pelapor": "MUTASI_K (G9923020188100:penormalan MCB) - TGL 29/11/2022 PENANGANAN GANGGUAN MCB LEMAH OLEH PETUGAS (BAPAK PUJI HARTO / PUTRA ) DENGAN CARA SAMBUNG LANGSUNG. BERITA ACARA. 085624. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86012027214.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102167",
                    "waktu_lapor": "01/02/2023 09:48:02",
                    "waktu_response": "01/02/2023 10:10:20",
                    "waktu_recovery": "01/02/2023 10:21:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1338,
                    "durasi_recovery_time": 656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ruben Anggara",
                    "alamat_pelapor": "LA BU API RT. RW.",
                    "no_telp_pelapor": "6285355530014",
                    "keterangan_pelapor": "matikan mcb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020102171",
                    "waktu_lapor": "01/02/2023 09:48:13",
                    "waktu_response": "01/02/2023 10:01:05",
                    "waktu_recovery": "01/02/2023 10:10:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 772,
                    "durasi_recovery_time": 568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lucky",
                    "alamat_pelapor": "pondok kelapa selatan rt.8 rw.05",
                    "no_telp_pelapor": "6288809191491",
                    "keterangan_pelapor": "kwh diisi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100227",
                    "waktu_lapor": "01/02/2023 09:48:22",
                    "waktu_response": "01/02/2023 10:42:31",
                    "waktu_recovery": "01/02/2023 10:46:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3249,
                    "durasi_recovery_time": 242,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DWI ",
                    "alamat_pelapor": "JL PESANTREN NO. 4 RT 4 RW 8 KEL WATUBELAH KEC SUMBER KAB CIREBON\\n",
                    "no_telp_pelapor": "085795487675",
                    "keterangan_pelapor": "TGL 22/01/2023 PROSES PB (B1T/900 VA) DENGAN NO AGENDA 533319912301228542 DAN NO REG 5333112176847.BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT.HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN/PELANGGAN MENGHUBUNGI KEMBALI PADA 9:53 01/02/23 CC.53.WIDA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5323020100228",
                    "waktu_lapor": "01/02/2023 09:48:34",
                    "waktu_response": "01/02/2023 09:52:13",
                    "waktu_recovery": "01/02/2023 10:17:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 1521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NAIFAH",
                    "alamat_pelapor": "JL JEND SUDIRMAN RT-001 / RW-03 KEL CIAMIS KEC CIAMIS KOTA CIAMS / SETEMPAT GEDUNG MAHKAMAH AGUNG",
                    "no_telp_pelapor": "081323303200",
                    "keterangan_pelapor": "PELANGGAN IDPEL 532314278194 MAU MENGAJUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAUN PADA DI APLIAKSI \\\"Layanan PASCABAYAR saat ini belum tersedia di Wilayah Anda.\\\" SETEMPAT GEDUNG MAHKAMAH AGUNG. MHN KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020102172",
                    "waktu_lapor": "01/02/2023 09:48:39",
                    "waktu_response": "01/02/2023 10:36:23",
                    "waktu_recovery": "01/02/2023 10:51:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2864,
                    "durasi_recovery_time": 887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14026141060",
                    "nama_pelapor": "IBU LENI ",
                    "alamat_pelapor": "PR VILLA MUTIARA CINERE BLOK R02 NO 12 JL BOULVARD VILA MUTIARA KEL GROGOL KEC LIMO KOTA DEPOK ",
                    "no_telp_pelapor": "082112326046",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DENGAN ID PEL 538711962529 MENJADI ATAS NAMA SETYOHADI, PEMOHON SEBAGAI YANG DIBERIKUASA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102174",
                    "waktu_lapor": "01/02/2023 09:48:51",
                    "waktu_response": "01/02/2023 09:49:38",
                    "waktu_recovery": "01/02/2023 09:50:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hasan junaidi",
                    "alamat_pelapor": "DN KRAJAN DS PLAMPANG No.0 RT.5 RW.3",
                    "no_telp_pelapor": "62857456123878",
                    "keterangan_pelapor": "kwh meter macet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102175",
                    "waktu_lapor": "01/02/2023 09:48:52",
                    "waktu_response": "01/02/2023 09:49:25",
                    "waktu_recovery": "01/02/2023 10:34:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 2687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "209524",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "VILLA NUSA MELATI BLOK B8 NO8 KEL. JELUPANG KEC.SERPONG TANGERANG ACUAN : BELAKANG HYPERMART ",
                    "no_telp_pelapor": "02122231549",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102176",
                    "waktu_lapor": "01/02/2023 09:48:53",
                    "waktu_response": "01/02/2023 09:49:36",
                    "waktu_recovery": "01/02/2023 09:51:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.14 KADEMANGAN",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100231",
                    "waktu_lapor": "01/02/2023 09:48:59",
                    "waktu_response": "01/02/2023 09:52:16",
                    "waktu_recovery": "01/02/2023 11:55:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 7414,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHTAR ",
                    "alamat_pelapor": "JL   -  NO 0 DN SUMBERSIH RT-56 / RW-12  DESA KEDUNGSALAM      ",
                    "no_telp_pelapor": "6285855532010",
                    "keterangan_pelapor": "MOHON DIBANTU KONVERSI STROOM KARENA ADA PENGGANTIAN KWH METER SEJUMLAH 49  KWH. MOHON KONFIRMASI PELANGGAN  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020102177",
                    "waktu_lapor": "01/02/2023 09:49:02",
                    "waktu_response": "01/02/2023 09:51:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 33944867,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alia Ulfah Aprianti",
                    "alamat_pelapor": "PR PR GRIYA MUTIARA RCB No.E34 RT.0 RW.0 BOJONG",
                    "no_telp_pelapor": "62881023694709",
                    "keterangan_pelapor": "MUTASI_K (G9923020188081:dibantu) - Menjelang malem lampu spaneng. nyalain air panas dari dispenser ga panas kadang panas nya lama juga. di blok E ada kurleb 10 rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5323020100232",
                    "waktu_lapor": "01/02/2023 09:49:12",
                    "waktu_response": "01/02/2023 09:51:41",
                    "waktu_recovery": "01/02/2023 10:16:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 1460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PAULUS",
                    "alamat_pelapor": "JL KAWASAN DE PRIMA TERA BLK E1 NO 05 KEL.0 KEC.0 KAB BANDUNG ",
                    "no_telp_pelapor": "08122390399",
                    "keterangan_pelapor": "PELANGGAN DILAKUKAN BONGKAR RAMPUNG. TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA ATM BCA. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAJALAYA"
                },
                {
                    "no_laporan": "K5523020100253",
                    "waktu_lapor": "01/02/2023 09:49:13",
                    "waktu_response": "01/02/2023 09:57:34",
                    "waktu_recovery": "01/02/2023 10:00:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 501,
                    "durasi_recovery_time": 196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHID",
                    "alamat_pelapor": "JL CIPTO MANGUNKUSUMO NO 99   RT-26 / RW-006 KEL SUNGAI KELEDANG KEC SAMARINDA SEBRANG KOTA SAMARINDA LOKASI : DEKAT PT ANUGRAH BARA KALTIM",
                    "no_telp_pelapor": "81351763738",
                    "keterangan_pelapor": "1 APP PRABAYAR (  TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 1775.18. NO TOKEN : 58964272358272353965\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5423020102179",
                    "waktu_lapor": "01/02/2023 09:49:13",
                    "waktu_response": "01/02/2023 09:49:49",
                    "waktu_recovery": "01/02/2023 09:51:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK GRIYA KARAWACI BLOK A6 No.29 CURUG",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102180",
                    "waktu_lapor": "01/02/2023 09:49:25",
                    "waktu_response": "01/02/2023 09:51:44",
                    "waktu_recovery": "01/02/2023 10:54:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 3746,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DASAR ",
                    "alamat_pelapor": "JL KARET PASAR BARU BARAT I  NO -  RT-4 / RW-7 KEL KARET TENSIN KEC TANAH ABANG JAKPUS . DI TENGAH PASAR KARET ",
                    "no_telp_pelapor": "081384888007",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 57135703859143601179 SISA 13.01 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102181",
                    "waktu_lapor": "01/02/2023 09:49:26",
                    "waktu_response": "01/02/2023 09:51:11",
                    "waktu_recovery": "01/02/2023 10:41:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 3034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003105216",
                    "nama_pelapor": "IBU DEVI",
                    "alamat_pelapor": "KK GRIYA ASRI 2 BLOK G7 NO 11 RT 11/26 JL KENCANA 7 KEL SUMBER JAYA KEC TAMBUN SELATAN KAB BEKASI",
                    "no_telp_pelapor": "0215727536",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 60.456, APP TGL 01/02/23 = 59.792. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020102182",
                    "waktu_lapor": "01/02/2023 09:49:19",
                    "waktu_response": "01/02/2023 09:52:07",
                    "waktu_recovery": "01/02/2023 10:46:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 3286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tifanny Laurenza",
                    "alamat_pelapor": "JL PENATUSAN III N0.51 No. RT.2 RW.2 PURWOKERTO",
                    "no_telp_pelapor": "6285727474401",
                    "keterangan_pelapor": "tidak bisa membeli token, selalu transaksi gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020102186",
                    "waktu_lapor": "01/02/2023 09:49:38",
                    "waktu_response": "01/02/2023 10:15:13",
                    "waktu_recovery": "01/02/2023 11:17:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1535,
                    "durasi_recovery_time": 3742,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "LOKASI : JL MASJID NURUL FAHJRI RT 06/03 KEL PONDOK JAYA KEC PONDOK AREN KOTA TANGSEL 15224",
                    "no_telp_pelapor": "0217451292",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI PROSES PB KOLEKTIF 26 UNIT ( R1T/900 VA)UNTUK KOSAN STROM AWAL RP. 20.000,-.  , PEMOHON MENGAKU SEBAGAI SUAMI DARI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102187",
                    "waktu_lapor": "01/02/2023 09:49:34",
                    "waktu_response": "01/02/2023 09:50:03",
                    "waktu_recovery": "01/02/2023 09:51:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-1 No.12 CISAUK",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102188",
                    "waktu_lapor": "01/02/2023 09:49:42",
                    "waktu_response": "01/02/2023 09:59:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 33944405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUJI",
                    "alamat_pelapor": "JL GG KRAKATAU PR GRAND BALARAJA BLOK D1 NO 14 KEL SOLEAR KEC SOLEAR KAB TANGERANG",
                    "no_telp_pelapor": "02123557600",
                    "keterangan_pelapor": "MOHON BANTUAN PENGINPUTAN TOKEN GAGAL UP DATE VKRN 43 ( PTL TIDAK PADAM ) SISA KWH = 40 PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K3223013100359 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020102189",
                    "waktu_lapor": "01/02/2023 09:49:58",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675244998,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lussie sandra",
                    "alamat_pelapor": "JL MATUNGKAS",
                    "no_telp_pelapor": "6281218913503",
                    "keterangan_pelapor": "saya tdk bisa mengisi pulsa listrik, info kelebihan KWH.. ini sudah di bulan yg baru.. mohon info",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AIRMADIDI"
                },
                {
                    "no_laporan": "K5423020102192",
                    "waktu_lapor": "01/02/2023 09:50:11",
                    "waktu_response": "01/02/2023 10:10:27",
                    "waktu_recovery": "01/02/2023 10:35:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1216,
                    "durasi_recovery_time": 1512,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE MUSLIM",
                    "alamat_pelapor": "Gg. Satria IV No.2",
                    "no_telp_pelapor": "6281325797899",
                    "keterangan_pelapor": "mohon untuk pindahkan tiang listrik karna sudah tidak terpakai,dan posisi kurang pas,hingga mengganggu jalan masuk,terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020102194",
                    "waktu_lapor": "01/02/2023 09:50:15",
                    "waktu_response": "01/02/2023 09:52:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 33944809,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fridian Gea",
                    "alamat_pelapor": "JL RAHAYU PSR VI GG SEROJA 40 No.0 RT.2 RW.6 0",
                    "no_telp_pelapor": "6282367874446",
                    "keterangan_pelapor": "MUTASI_K (G9923020188083:listik padam pak) - lampu padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102195",
                    "waktu_lapor": "01/02/2023 09:50:17",
                    "waktu_response": "01/02/2023 09:59:41",
                    "waktu_recovery": "01/02/2023 10:13:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "PR TIGARAKSA JL CIUNG RAYA BLOK AJ NO 13/03 RT 3/2 KEL MARGASARI KEC TIGARAKSA KAB TANGERANG ",
                    "no_telp_pelapor": "0215993086",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN/KURANG TAGIH, ST AK REK BULAN FEB 2023 : 28470 ST AK ACMT : 28470, ST APP TGL 01/02/23 : 28502. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP BERKEBERATAN. REKENING FEB 23 BELUM DILUNASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020102196",
                    "waktu_lapor": "01/02/2023 09:50:25",
                    "waktu_response": "01/02/2023 10:00:57",
                    "waktu_recovery": "01/02/2023 10:40:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 2382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIQ FARHAN",
                    "alamat_pelapor": "JL RY HARMONI PR MUTIARA PURI HARMONI RUKO 5 NO 3 RT 16/14 KEL. SUKAMANAH KEC. RAJEG KAB TANGERANG // ACUANNYA DEKAT - ",
                    "no_telp_pelapor": "02150830000",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN PROSES PS DAYA L/10600 UNTUK KEPERLUAN GRAND OPENING UNTUK TGL 26 JANUARI 2023 - 1 FEBRUARI 2023 PUKUL 09:00 DGN NO REGISTER 5666029003187 NAMUN HINGGA SAAT INI BELUM REALISASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100258",
                    "waktu_lapor": "01/02/2023 09:50:26",
                    "waktu_response": "01/02/2023 10:13:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1358,
                    "durasi_recovery_time": 33943587,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0040476310000",
                    "nama_pelapor": "BP JAROT",
                    "alamat_pelapor": "JL INGASREJO RT 4/8 KEL PLESUNGAN KEC GONDANG REJO KAB KARANG ANYAR LOKASI : DI PABRIK SABUN ",
                    "no_telp_pelapor": "08170446655",
                    "keterangan_pelapor": "MUTASI_K (G9923020188106:gangguan) - 1 APP PRABAYAR LAMPU INDIKATOR KUNING MENYALA, JIKA MENYALAKAN SEMUA ALAT ELEKTRONIK TIDAK BISA BERFUNGSI , NAMUN JIKAH HANYA 1 ALAT ELEKTRONIK MASIH BISA DIGUNAKAN, PTL TIDAK PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020102197",
                    "waktu_lapor": "01/02/2023 09:50:29",
                    "waktu_response": "01/02/2023 09:57:34",
                    "waktu_recovery": "01/02/2023 10:31:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 2047,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nita",
                    "alamat_pelapor": "DN KEDUNG MUNDU No.0 RT.12 RW.3 KUTAWALUYA",
                    "no_telp_pelapor": "6285774634354",
                    "keterangan_pelapor": "isi token gagal terus padahal nomer sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020102199",
                    "waktu_lapor": "01/02/2023 09:50:46",
                    "waktu_response": "01/02/2023 10:03:07",
                    "waktu_recovery": "01/02/2023 10:17:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 741,
                    "durasi_recovery_time": 890,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAFITRIANi",
                    "alamat_pelapor": "jalan Padang Sidempuan desa hajoran ",
                    "no_telp_pelapor": "6281396659896",
                    "keterangan_pelapor": "mau masukkn token baru .kenapa sudah 5 hari tidak ada kabar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5423020102203",
                    "waktu_lapor": "01/02/2023 09:51:16",
                    "waktu_response": "01/02/2023 09:57:11",
                    "waktu_recovery": "01/02/2023 10:57:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 3639,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajang dadang",
                    "alamat_pelapor": "PR JINGGA RESIDENCE D23 JL. No.",
                    "no_telp_pelapor": "6281321752792",
                    "keterangan_pelapor": "Mohon dibantu untuk pengelosan listrik mau dipakai hari ini.terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K5423020102204",
                    "waktu_lapor": "01/02/2023 09:51:21",
                    "waktu_response": "01/02/2023 10:08:06",
                    "waktu_recovery": "01/02/2023 10:09:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmat Sbg",
                    "alamat_pelapor": "DS KEUREA, BELAKANG PUSKESMA No.",
                    "no_telp_pelapor": "6282292965613",
                    "keterangan_pelapor": "tengangan listrik naik turun lampu ruangan berkedip-kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020102205",
                    "waktu_lapor": "01/02/2023 09:51:21",
                    "waktu_response": "01/02/2023 09:53:39",
                    "waktu_recovery": "01/02/2023 09:55:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salehudin",
                    "alamat_pelapor": "PR D'TANJUNG RAYA RESIDENCE No.20 RT.17 RW.8",
                    "no_telp_pelapor": "6281299632581",
                    "keterangan_pelapor": "kwh keluar tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102207",
                    "waktu_lapor": "01/02/2023 09:51:27",
                    "waktu_response": "01/02/2023 10:00:41",
                    "waktu_recovery": "01/02/2023 10:29:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 1712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWA JUNIAWAN",
                    "alamat_pelapor": "JL BINTARA RY 17 NO 0 RT-2 / RW-13 KEL BINTARA  KEC BEKASI BARAT KOTA BEKASI JABAR // DEKAT SMPN 22 ",
                    "no_telp_pelapor": "0218859872",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102209",
                    "waktu_lapor": "01/02/2023 09:51:40",
                    "waktu_response": "01/02/2023 10:09:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1088,
                    "durasi_recovery_time": 33943783,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "FAISAL USMAN",
                    "alamat_pelapor": "JL DAYANU IKHSANUDDIN KOMPLEK PERUMAHAN TOP No.0 RT.0 RW.0 SULAA",
                    "no_telp_pelapor": "6281341746535",
                    "keterangan_pelapor": "MUTASI_K (G9923020188103:tombol rusak) - Maaukkan token gagal, tombol enter tdk berfungsi.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA BAU BAU"
                },
                {
                    "no_laporan": "K5423020102215",
                    "waktu_lapor": "01/02/2023 09:52:29",
                    "waktu_response": "01/02/2023 09:53:49",
                    "waktu_recovery": "01/02/2023 10:15:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 1310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAKA DWI SANDRIA Jaka",
                    "alamat_pelapor": "JL USMAN SIDDIK PSR IV No.",
                    "no_telp_pelapor": "6287869792517",
                    "keterangan_pelapor": "kenapa tagihan PLN bulanan saya membengkak jadi 2 juta untuk bln ini, yg sebelumnya setiap bulan kisaran 400-450 ribu, padahal saya tidak pernah menunggak sekalipun.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102216",
                    "waktu_lapor": "01/02/2023 09:52:45",
                    "waktu_response": "01/02/2023 10:01:13",
                    "waktu_recovery": "01/02/2023 12:00:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 508,
                    "durasi_recovery_time": 7175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU BETI ",
                    "alamat_pelapor": "JL JENDRAL SUDIRMAN BLOK DHPIK-2 No. 11A  RT 0/RW 0, SALEMBARAN JATI, KOSAMBI, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "0215882943",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI TGL 26/01/23 PELANGGAN MELAKUKAN PROSES PB L/555.000 VA DENGAN NO AGENDA:566600512301267542 NO REGISTER:5666011286603  NAMUN BELUM DAPAT MELAKUKAN PEMBAYARAN DIKARENAKAN STATUS PADA AP2T NO REGISTER TSB PROSES PERMOHONAN BELUM DISAHKAN MANAGER. MOHON DIKONFIRMASI KEPADA PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100261",
                    "waktu_lapor": "01/02/2023 09:52:39",
                    "waktu_response": "01/02/2023 10:30:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2299,
                    "durasi_recovery_time": 33942513,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0065138",
                    "nama_pelapor": "BP EDI PURNOMO ",
                    "alamat_pelapor": "JL- DS MUKUH RT1 RW2 KEC KAYEN KIDUL KAB KEDIRI.  DIDEKAT WARUNG MBAK ROH KE UTARA ",
                    "no_telp_pelapor": "6285784783470",
                    "keterangan_pelapor": "MUTASI_K (G9923020188299:perlu pengecekan) - 1 APP LAMPU INDIKATOR KUNING MENYALA, PTL MENYALA K5523020100261 TELFON TERPUTUS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEDIRI KOTA"
                },
                {
                    "no_laporan": "K5523020100262",
                    "waktu_lapor": "01/02/2023 09:52:58",
                    "waktu_response": "01/02/2023 11:04:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4316,
                    "durasi_recovery_time": 33940477,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAYA",
                    "alamat_pelapor": "JL MADIO SANTOSO NO.98-AP KEL- KEC- KOTA MEDAN. LOKASI DAERAH KRAKATAU",
                    "no_telp_pelapor": "06173359387",
                    "keterangan_pelapor": "MUTASI_K (G9923020188166:c) - TGL 30/1/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. INFO PELANGGAN APP TERSEGEL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102220",
                    "waktu_lapor": "01/02/2023 09:53:11",
                    "waktu_response": "01/02/2023 09:53:52",
                    "waktu_recovery": "01/02/2023 09:55:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SANI SURYONO",
                    "alamat_pelapor": "DN PODAGAN No. RT.1 RW.1",
                    "no_telp_pelapor": "6281232407991",
                    "keterangan_pelapor": "KESULITAN MELAKUKAN PEMBELIAN PULSA DI SEMUA TEMPAT PEMBELIAN MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102224",
                    "waktu_lapor": "01/02/2023 09:53:21",
                    "waktu_response": "01/02/2023 10:09:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 33943823,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "slamet purwanto",
                    "alamat_pelapor": "DK GEBYOK RT.0 RW.0 GEBYOK",
                    "no_telp_pelapor": "6281325028519",
                    "keterangan_pelapor": "MUTASI_K (G9923020188101:Mohon bantuan cek ke lokasi) - tegangan drop di 117",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020102225",
                    "waktu_lapor": "01/02/2023 09:53:21",
                    "waktu_response": "01/02/2023 09:56:26",
                    "waktu_recovery": "01/02/2023 20:08:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 36708,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RANI WAHYUNI R, S.SOS",
                    "alamat_pelapor": "JL JL. BONTO BILA RAYA NO.78, BATUA, MANGGALA, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "082193962988",
                    "keterangan_pelapor": "3211112060388 TGL 23/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN \\nPENYAMBUNGAN. \\n",
                    "media": "Email",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020102228",
                    "waktu_lapor": "01/02/2023 09:53:38",
                    "waktu_response": "01/02/2023 09:54:43",
                    "waktu_recovery": "01/02/2023 09:55:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mai",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102229",
                    "waktu_lapor": "01/02/2023 09:53:50",
                    "waktu_response": "01/02/2023 10:18:28",
                    "waktu_recovery": "01/02/2023 11:41:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1478,
                    "durasi_recovery_time": 4968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mia Rosa",
                    "alamat_pelapor": "JL HAYAM WURUK No.000 RT.0 RW.0 KEDAMAIAN",
                    "no_telp_pelapor": "6285269393794",
                    "keterangan_pelapor": "kwh eror,mcb off arus masih berjalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102231",
                    "waktu_lapor": "01/02/2023 09:53:58",
                    "waktu_response": "01/02/2023 10:18:22",
                    "waktu_recovery": "01/02/2023 11:41:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1464,
                    "durasi_recovery_time": 4965,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL HAYAM WURUK GG NITI ADAT No.0 RT.0 RW.0 KEDAMAIAN",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kwh rusak...ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102232",
                    "waktu_lapor": "01/02/2023 09:54:03",
                    "waktu_response": "01/02/2023 11:56:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7355,
                    "durasi_recovery_time": 33937373,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "FERDINAN",
                    "alamat_pelapor": "JL LETJD. SOEPRAPTO No.0 RT.0 RW.0 KUALA KURU",
                    "no_telp_pelapor": "6282148712751",
                    "keterangan_pelapor": "MUTASI_K (G9923020188213:gangguan) - gagal ngisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUALA KURUN"
                },
                {
                    "no_laporan": "K5423020102235",
                    "waktu_lapor": "01/02/2023 09:54:16",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 12:28:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675245256,
                    "durasi_recovery_time": 1675254498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jeskia Lapian",
                    "alamat_pelapor": "JL UNNAMED ROAD, TOUNSARU, T No.",
                    "no_telp_pelapor": "6282271151363",
                    "keterangan_pelapor": "untuk daya 33 VA belum terpasang. sudah di bayar dari bulan desember",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TONDANO"
                },
                {
                    "no_laporan": "K5423020102236",
                    "waktu_lapor": "01/02/2023 09:54:17",
                    "waktu_response": "01/02/2023 10:27:10",
                    "waktu_recovery": "01/02/2023 10:32:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1973,
                    "durasi_recovery_time": 321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "baharudin",
                    "alamat_pelapor": "Jl. Karya No.A9",
                    "no_telp_pelapor": "6281258110545",
                    "keterangan_pelapor": "sudah tgl 1 feb,,tp tidak bisa beli token listrik lg....tolong komfirmasi nya karna listrik yg ad sudah mau abis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAKAP"
                },
                {
                    "no_laporan": "K5423020102239",
                    "waktu_lapor": "01/02/2023 09:54:36",
                    "waktu_response": "01/02/2023 10:03:41",
                    "waktu_recovery": "01/02/2023 11:42:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 5924,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SONIA",
                    "alamat_pelapor": " JL. TANAH MERDEKA 1 BLOK 36 KONTRAKAN (PINTU F) RT 009 RW 004 KELURAHAN RAMBUTAN KEC. CIRACAS, KOTA JAKARTA TIMUR\\n\\n\\n",
                    "no_telp_pelapor": "0895389922573",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 102. (PTL TIDAK PADAM) 6019007559557484",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5323020100240",
                    "waktu_lapor": "01/02/2023 09:54:37",
                    "waktu_response": "01/02/2023 10:43:25",
                    "waktu_recovery": "01/02/2023 11:13:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2928,
                    "durasi_recovery_time": 1831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007106202",
                    "nama_pelapor": "BP KUSNADI",
                    "alamat_pelapor": "JL RAYA NO.30 KEL.JAMBLANG KEC.JAMBALNAG KAB.CIREBON  /SBLH GEREJA",
                    "no_telp_pelapor": "081947182727",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN ANGKA COUNTER APP METER TIDAK BEROPERASI. STAND AKTUAL PERTGL 1/2/23 = 28390. PTL MENYALA. MOHON DILAKUKAN PENGECEKAN KE LOKASI DAN KOFNIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020102241",
                    "waktu_lapor": "01/02/2023 09:54:52",
                    "waktu_response": "01/02/2023 09:55:04",
                    "waktu_recovery": "01/02/2023 10:53:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12,
                    "durasi_recovery_time": 3511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MISTAM",
                    "alamat_pelapor": "JL KARET KUBUR NO 21 RT 01 RW 06 KEL KARET TENGSIN KEC TANAH ABANG JAKPUS (DEPAN PET SHOP)",
                    "no_telp_pelapor": "081282208175",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102243",
                    "waktu_lapor": "01/02/2023 09:54:53",
                    "waktu_response": "01/02/2023 09:55:32",
                    "waktu_recovery": "01/02/2023 09:56:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bambang firmanzah",
                    "alamat_pelapor": "DN PANTAI KLASEMAN No. RT.4 RW.2",
                    "no_telp_pelapor": "6281284714236",
                    "keterangan_pelapor": "kwh meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102245",
                    "waktu_lapor": "01/02/2023 09:55:04",
                    "waktu_response": "01/02/2023 10:03:47",
                    "waktu_recovery": "01/02/2023 10:44:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 523,
                    "durasi_recovery_time": 2447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilham Yp",
                    "alamat_pelapor": "DS 1 jungai",
                    "no_telp_pelapor": "6283800857685",
                    "keterangan_pelapor": "token tidak mau masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020102247",
                    "waktu_lapor": "01/02/2023 09:55:20",
                    "waktu_response": "01/02/2023 10:02:25",
                    "waktu_recovery": "01/02/2023 11:19:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 4597,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ignaxius mahendra hary anggara",
                    "alamat_pelapor": "JL RAYA KUTA No. 5202042009",
                    "no_telp_pelapor": "6285333110342",
                    "keterangan_pelapor": "pemadaman listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020102250",
                    "waktu_lapor": "01/02/2023 09:55:49",
                    "waktu_response": "01/02/2023 09:59:12",
                    "waktu_recovery": "01/02/2023 10:02:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU ",
                    "alamat_pelapor": "JL G. BALE RT. 01/03 NO - KEL LOLU UTARA KEC PALU SELATAN KOTA PALU PROV SULAWESI TENGAH (DEKAT CAFE KOPI O )",
                    "no_telp_pelapor": "085255115201",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH TIDAK MENGETAHUI (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5323020100241",
                    "waktu_lapor": "01/02/2023 09:55:50",
                    "waktu_response": "01/02/2023 09:59:39",
                    "waktu_recovery": "01/02/2023 10:16:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022843487",
                    "nama_pelapor": "BPK GIN GIN GINANJAR ",
                    "alamat_pelapor": "JL KM ATIP NO 1 KP SINGAMERTA RT-1 RW-1 KEL SINGAMERTA  EKC CIRUAS KAB SERANG \\n",
                    "no_telp_pelapor": "081382595054",
                    "keterangan_pelapor": "STROOM MENJADI BOROS SETELAH ADA PERGANTIAN KWH METER, BIASANYA DALAM SATU MINGGU 150 - 200 RB, SAAT INI 50 RB UNTUK HARI. PELANGGAN INGIN DI LAKUKAN PENGECEKAN ULANG / 14460946560",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020102251",
                    "waktu_lapor": "01/02/2023 09:55:53",
                    "waktu_response": "01/02/2023 09:57:38",
                    "waktu_recovery": "01/02/2023 11:45:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 6486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alfin mulyana",
                    "alamat_pelapor": "JL H JUHRI No.33 RT.4 RW.8 MRY SEL",
                    "no_telp_pelapor": "6281386159690",
                    "keterangan_pelapor": "indikator terus menyala tidak berkedip seperti seharusnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020102254",
                    "waktu_lapor": "01/02/2023 09:56:03",
                    "waktu_response": "01/02/2023 10:59:49",
                    "waktu_recovery": "01/02/2023 12:14:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3826,
                    "durasi_recovery_time": 4484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh. Abdi Madjid.S.Sod",
                    "alamat_pelapor": "jln.pongdimpin dpn mesjid istiqomah (toko Hilda)",
                    "no_telp_pelapor": "6285259828189",
                    "keterangan_pelapor": "nomor token tdk bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020102255",
                    "waktu_lapor": "01/02/2023 09:56:12",
                    "waktu_response": "01/02/2023 09:59:53",
                    "waktu_recovery": "01/02/2023 10:31:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 1921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arjuna",
                    "alamat_pelapor": "JL R HANAFIAH No.0 RT.1 RW.5 CIMAHPAR",
                    "no_telp_pelapor": "6281311952190",
                    "keterangan_pelapor": "Sejak Tanggal 30 Januari 2023 hingga saat ini saya tidak membeli token dengan keterangan selalu gagal, dan sejak tanggal 31 Januari 2023 listrik sudah padam\\nmohon bantuannya segera\\nterima kasih sebelumnya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102256",
                    "waktu_lapor": "01/02/2023 09:56:14",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675245374,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariq Farhan",
                    "alamat_pelapor": "PR M.P.H RUKO 5 No.3",
                    "no_telp_pelapor": "6289624959444",
                    "keterangan_pelapor": "Saya pengajuan, daya sementara untuk pemasangan dari tanggal 26 Januari sampai dengan 01 Februari belum ada pemasangan, ini gimana kita udah bayar tapi ko ngga ada pemasangan sampe hari berakhirnya/hari ini, saya gamau, pokoknya harus ada pergantian hari pasang sementara saya untuk beberapa hari kedepan sesuai dengan permohonan sebelumnya yg belum ter realisasi sampai sekarang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102257",
                    "waktu_lapor": "01/02/2023 09:56:25",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675245385,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raden Falattehan",
                    "alamat_pelapor": "Jl. Tinggar No.5",
                    "no_telp_pelapor": "628175794050",
                    "keterangan_pelapor": "Segel MCB",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020102263",
                    "waktu_lapor": "01/02/2023 09:56:47",
                    "waktu_response": "01/02/2023 09:57:35",
                    "waktu_recovery": "01/02/2023 09:59:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "PR CLUSTER SEVILLA BLK. BC No.05 BSD SERPON",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "nohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102264",
                    "waktu_lapor": "01/02/2023 09:57:02",
                    "waktu_response": "01/02/2023 10:15:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1080,
                    "durasi_recovery_time": 33943469,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ICHA",
                    "alamat_pelapor": "JL KLADEMAK III BLOK H NO148 KK TNI AL KEL - KEC - KOTA SORONG. BELAKANG RSAL DR UTOYO",
                    "no_telp_pelapor": "081329307892",
                    "keterangan_pelapor": "MUTASI_K (G9923020188110:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 21363081421403267850 SISA 11 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020102266",
                    "waktu_lapor": "01/02/2023 09:57:17",
                    "waktu_response": "01/02/2023 09:57:47",
                    "waktu_recovery": "01/02/2023 10:00:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "KK PURI SENTOSA BLK G NO.1 KADEMANGAN",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102270",
                    "waktu_lapor": "01/02/2023 09:57:29",
                    "waktu_response": "01/02/2023 10:18:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1254,
                    "durasi_recovery_time": 33943268,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nenden Nurdela",
                    "alamat_pelapor": "Jl. Ciulur RW 04 No.62",
                    "no_telp_pelapor": "6282299514050",
                    "keterangan_pelapor": "MUTASI_K (G9923020188115:Petugas) - sudah pengaduan atas masalah kWh meteran yg error dan sudah mendatangi kantor PLN setempat, dan di jadwalkan untuk penggantian unit meteran namun udah sebulan masih belum ada juga penggantian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMEDANG KOTA"
                },
                {
                    "no_laporan": "K5423020102271",
                    "waktu_lapor": "01/02/2023 09:57:32",
                    "waktu_response": "01/02/2023 10:00:18",
                    "waktu_recovery": "01/02/2023 10:02:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 166,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad fauji",
                    "alamat_pelapor": "DN KRAJAN TLOGOARGO No. RT.1 RW.2",
                    "no_telp_pelapor": "6281226632123",
                    "keterangan_pelapor": "MCB lecek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102272",
                    "waktu_lapor": "01/02/2023 09:57:32",
                    "waktu_response": "01/02/2023 09:57:58",
                    "waktu_recovery": "01/02/2023 10:01:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 212,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roger",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102273",
                    "waktu_lapor": "01/02/2023 09:57:34",
                    "waktu_response": "01/02/2023 12:18:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8452,
                    "durasi_recovery_time": 33936065,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELVA",
                    "alamat_pelapor": "JL KUMELEMBUAI II JAGA 5 LORONG INPRES KEL. KUMELEMBUAI II KEC. KUMELEMBUAI KAB MINAHASA SELATAN. ACUAN : DEKAT SD IMPRES ",
                    "no_telp_pelapor": "081289485704",
                    "keterangan_pelapor": "MUTASI_K (G9923020188540:Pengamana TR) - MOHON UNTUK DITINDAKLANJUTI TGL 28/12/22 PENGAJUAN PROSES PINDAH JTR DIKARENAKAN RENOVASI. PEMOHON MENGAKU SEBAGAI ISTRI DARI PEMILIK PERSIL. PELANGGAN PERNAH LAPOR DENGAN NO: K5322122800739, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MOTOLING"
                },
                {
                    "no_laporan": "K5423020102274",
                    "waktu_lapor": "01/02/2023 09:57:37",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675245457,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "bahrun",
                    "alamat_pelapor": "DS GALU",
                    "no_telp_pelapor": "6285241705899",
                    "keterangan_pelapor": "MUTASI_K (G9923020188087:gangguan) - kwh tdk bs masuk pulsax",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020102276",
                    "waktu_lapor": "01/02/2023 09:57:45",
                    "waktu_response": "01/02/2023 09:58:14",
                    "waktu_recovery": "01/02/2023 10:00:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-8 No.04 CISAUK",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102277",
                    "waktu_lapor": "01/02/2023 09:57:50",
                    "waktu_response": "01/02/2023 09:59:01",
                    "waktu_recovery": "01/02/2023 10:16:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 1054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indria setiari",
                    "alamat_pelapor": "PR PERSADA BLOK C- No.002 RT. 0 RW. 0 KEMBANG",
                    "no_telp_pelapor": "6281373717125",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020102278",
                    "waktu_lapor": "01/02/2023 09:58:04",
                    "waktu_response": "01/02/2023 09:58:23",
                    "waktu_recovery": "01/02/2023 10:00:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "JL KP DONGKAL RT4/2 PDJ SERPONG RW.0",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102279",
                    "waktu_lapor": "01/02/2023 09:58:14",
                    "waktu_response": "01/02/2023 10:05:18",
                    "waktu_recovery": "01/02/2023 10:08:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELING ",
                    "alamat_pelapor": "JL PELABUHAN SINGARAJA  NO - BR KP BUGIS KEL - KEC BULELENG KAB BULELENG ACUAN : WARUNG PABEAN DEKAT PURA SEGARA PALING BARAT ",
                    "no_telp_pelapor": "081936619777",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN . TGL 30/01/23 DILAKUKAN PERGANTIAN APP PERIKSA DENGAN NO LAPOR G5523013000202 .  SESUAI INFO PELANGGAN PADA ID METER LAMA YBS MASIH MEMILKI TOKEN PEMBELIAN TGL 29/01/23 ( 20063324706041986619 ) BELUM DIMASUKAN DAN INGIN DIKONVERSI KE ID METER BARU ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGARAJA"
                },
                {
                    "no_laporan": "K5423020102280",
                    "waktu_lapor": "01/02/2023 09:58:20",
                    "waktu_response": "01/02/2023 10:04:12",
                    "waktu_recovery": "01/02/2023 10:51:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 352,
                    "durasi_recovery_time": 2861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11025441",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "CIMANGGU PERMAI 1 JL. PANATARAN N3 NO.11 KEL. KEDUNG BADAK KEC. TANAH SAREAL, BOGOR, JAWA BARAT. DEKET PUSKESMAS KEDUNG BADAK",
                    "no_telp_pelapor": "08999538524",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SESUAI INFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK SISA KWH 670.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102282",
                    "waktu_lapor": "01/02/2023 09:58:16",
                    "waktu_response": "01/02/2023 10:09:33",
                    "waktu_recovery": "01/02/2023 10:11:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 677,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamida Mshfi",
                    "alamat_pelapor": "jln.kh.abd Wahid hasyim",
                    "no_telp_pelapor": "6281354910020",
                    "keterangan_pelapor": "instalasi konslet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5423020102283",
                    "waktu_lapor": "01/02/2023 09:58:28",
                    "waktu_response": "01/02/2023 10:04:23",
                    "waktu_recovery": "01/02/2023 11:54:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 6584,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHABATJAKARTA",
                    "alamat_pelapor": "Stasiun Jln. Nyi Raja Permas",
                    "no_telp_pelapor": "6281210701126",
                    "keterangan_pelapor": "NO AGENDA 538319912301199708\\nMOHON PERCEPATAN PASANG BARU ATAS NAMA CFC ST KA BOGOR..KARNA HARI RABU 1 FEBRUARI 2023 GERAI TERSEBUT MAU GRAND OPENING *5 MOHON DAPAT PRIORITAS INVESTASI KAMI DI KOTA BOGOR TSB TKSH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5223020100521",
                    "waktu_lapor": "01/02/2023 09:58:46",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675245526,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU THUSSADIYAH/ thussadiyah19",
                    "alamat_pelapor": "PERUMAHAN ROYAL ZAITUN NO 6, DESA RANJOK, DOPANG, BLOK 1 A, DOPANG KEC. GUNUNG SARI, KAB. LOMBOK BARAT, NTB, DEKAT WARUNG SAYUR",
                    "no_telp_pelapor": "081991520392",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPDATE VKRN-43. PTL NYALA SISA 462 KWH ",
                    "media": "Instagram",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020102287",
                    "waktu_lapor": "01/02/2023 09:59:12",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675245552,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani Anggraeni",
                    "alamat_pelapor": "kp cipanggulaan RT 03 RW 05 desa giriasih kecamatan Batujajar kabupaten Bandung barat",
                    "no_telp_pelapor": "6283823772032",
                    "keterangan_pelapor": "di kWh ada tulisan eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020102288",
                    "waktu_lapor": "01/02/2023 09:59:26",
                    "waktu_response": "01/02/2023 10:00:28",
                    "waktu_recovery": "01/02/2023 10:15:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 924,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "265736",
                    "nama_pelapor": "BP MAHENDRA ",
                    "alamat_pelapor": "JL DAYUNG IA NO 11 RT 01/06 KEL KELAPA DUA KEC KELAPA DUA KAB TANGGERANG ",
                    "no_telp_pelapor": "08129359062",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI NAMA BASRIZAL MENJADI  MAHENDRA JAYA DAN PEMOHON SEBAGAI PEMILIK PERSIL BARU .SESUAI INFO PELANGGAN YBS MENGINGNKAAN DI WA TERLEBIH DAHUU SEBELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102294",
                    "waktu_lapor": "01/02/2023 09:59:33",
                    "waktu_response": "01/02/2023 10:00:35",
                    "waktu_recovery": "01/02/2023 10:03:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lukman hadi",
                    "alamat_pelapor": "DN BANDARAN No.0 RT.21 RW.4",
                    "no_telp_pelapor": "6282531234987",
                    "keterangan_pelapor": "kwh meter los",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102295",
                    "waktu_lapor": "01/02/2023 09:59:35",
                    "waktu_response": "01/02/2023 10:15:26",
                    "waktu_recovery": "01/02/2023 13:27:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 951,
                    "durasi_recovery_time": 11525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Nurlegowo",
                    "alamat_pelapor": "Jl. Kp. Rw. Kalong No.36",
                    "no_telp_pelapor": "6285775459209",
                    "keterangan_pelapor": "tidak bisa top up",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020102297",
                    "waktu_lapor": "01/02/2023 09:59:42",
                    "waktu_response": "01/02/2023 10:00:53",
                    "waktu_recovery": "01/02/2023 10:03:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRASMONO",
                    "alamat_pelapor": "JL RAYA KOTAANYAR No.0 RT.24 RW.7",
                    "no_telp_pelapor": "6285236142411",
                    "keterangan_pelapor": "mohon bantuannya pengecekan ke lokasi dikarenakan padam dari semalam sampai sekarang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102298",
                    "waktu_lapor": "01/02/2023 09:59:43",
                    "waktu_response": "01/02/2023 10:11:48",
                    "waktu_recovery": "01/02/2023 10:36:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 725,
                    "durasi_recovery_time": 1503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rotua Tinambunan",
                    "alamat_pelapor": "Jl. Bunga Kantil 18 No.4",
                    "no_telp_pelapor": "6281373518449",
                    "keterangan_pelapor": "Selamat pagi pak/Bu . Saya mau bertanya terkait dengan tarif listrik kami yang selalu melambung tinggi dan tidak sesuai dengan STAN meter  Itu kenapa ya ? Sementara pemakaian kami di rumah yang selalu di hidup itu cuman kulkas . Lampu , kipas dan dispenser dipakai saat dibutuh kan aja, dan sedari bulan 12 ke bulan 1 juga rumah ini jarang di tempati .  Berikut tarif listrik kami yang selalu naik , padahal yang tinggal disini anak kost .Mohon arahan nya pak buk , terimakasih ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020102300",
                    "waktu_lapor": "01/02/2023 09:59:46",
                    "waktu_response": "01/02/2023 10:01:27",
                    "waktu_recovery": "01/02/2023 10:40:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 2345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariq Farhan",
                    "alamat_pelapor": "PR M.P.H RUKO 5 No.3",
                    "no_telp_pelapor": "6289624959444",
                    "keterangan_pelapor": "Saya pengajuan, daya sementara  no regist 5666029003187 untuk pemasangan dari tanggal 26 Januari sampai dengan 01 Februari belum ada\\npemasangan, ini gimana kita udah bayar tapi ko ngga ada\\npemasangan sampe hari berakhirnya/hari ini, saya gamau,\\npokoknya harus ada pergantian hari pasang sementara saya\\nuntuk beberapa hari kedepan sesuai dengan permohonan\\nsebelumnya g belum ter realisasi sampai sekarang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5123020100409",
                    "waktu_lapor": "01/02/2023 10:00:15",
                    "waktu_response": "01/02/2023 10:07:22",
                    "waktu_recovery": "02/02/2023 05:13:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 427,
                    "durasi_recovery_time": 68750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001012332",
                    "nama_pelapor": "BP HERI ",
                    "alamat_pelapor": "JL R.E. MARTADINATA NO 5 GG 3  RT4 RW9 KEL KEPATIHAN KEC JOMBANG KAB JOMBANG / DEKAT TOKO SARJANA ",
                    "no_telp_pelapor": "081233330608",
                    "keterangan_pelapor": "PTL MENYALA , NOMOR METER 14369796819 , SISA PULSA 1500KWH , TIDAK BISA BELI TOKEN KARENA SEBELUMNYA DIKENAKAN PEMBATASAN PEMBELIAN TOKEN DALAM 1 BULAN, NAMUN SAAT INI TGL 01/02/2023 SUDAH BELI TOKEN KEMBALI VIA SHOPEE , DANA , MBANKING BCA, NAMUN TETAP TIDAK BISA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020102303",
                    "waktu_lapor": "01/02/2023 10:00:29",
                    "waktu_response": "01/02/2023 10:03:33",
                    "waktu_recovery": "01/02/2023 10:41:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 184,
                    "durasi_recovery_time": 2306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CIPUTRA",
                    "alamat_pelapor": "JL KALIBARU BARAT NO 37A RT16/RW01 KEL BUNGUR KEC SENEN JAKPUS . ACUAN LOKASI SETEMPAT TOKO PRAPATAN /SEBELAH TOKO MITRA 2/KANTOR RW 01 ",
                    "no_telp_pelapor": "02121479004",
                    "keterangan_pelapor": "MOHON PERIKSA JARINGAN KELISTIRKAN .SESUAI INFO PELANGGAN PADA SAAT HUJAN AIR MENGALIR MELALUI KABEL SR HAMPIR MENGENAI APP . YBS KWATIR MEMBAHAYAKAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102304",
                    "waktu_lapor": "01/02/2023 10:00:24",
                    "waktu_response": "01/02/2023 10:21:01",
                    "waktu_recovery": "01/02/2023 10:36:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1237,
                    "durasi_recovery_time": 906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Harsono",
                    "alamat_pelapor": "KP CIJINGGA No.0 RT.003 RW.02 SERANG",
                    "no_telp_pelapor": "6285158989830",
                    "keterangan_pelapor": "utk bayar via online tidak bisa infonya diblokir masalahnya dimana ya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102305",
                    "waktu_lapor": "01/02/2023 10:00:35",
                    "waktu_response": "01/02/2023 10:01:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 33944289,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mahmud",
                    "alamat_pelapor": "DN TALAMBUNG DAJA No. RT.1 RW.2",
                    "no_telp_pelapor": "6287850213615",
                    "keterangan_pelapor": "MUTASI_K (G9923020188088:tidak bisa isi token) - tidak isi token, melebihi batas pemakaian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020102306",
                    "waktu_lapor": "01/02/2023 10:00:36",
                    "waktu_response": "01/02/2023 10:02:22",
                    "waktu_recovery": "01/02/2023 15:17:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 18912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10119",
                    "nama_pelapor": "BP ROSID",
                    "alamat_pelapor": "JL KOBER RT 7/2 NO 61 KEL BALEKAMBANG KEC KRAMAT JATI JAKTIM ",
                    "no_telp_pelapor": "0218009534",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 25/01/23 PELANGGAN MENGAJUKAN PROSES MIGRASI DENGAN NO REG 5471017066724. YBS MENGINGINKAN INFORMASI SISA PEMAKAIAN (UJL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020102308",
                    "waktu_lapor": "01/02/2023 10:00:42",
                    "waktu_response": "01/02/2023 10:02:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 33944221,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusran nikolas",
                    "alamat_pelapor": "DS BONDOALA No. SAMPARA",
                    "no_telp_pelapor": "6285399055930",
                    "keterangan_pelapor": "MUTASI_K (G9923020188178:gangguan) - meteran periksa klo isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020102309",
                    "waktu_lapor": "01/02/2023 10:01:01",
                    "waktu_response": "01/02/2023 10:01:42",
                    "waktu_recovery": "01/02/2023 10:03:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "win",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100271",
                    "waktu_lapor": "01/02/2023 10:01:23",
                    "waktu_response": "01/02/2023 10:06:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 284,
                    "durasi_recovery_time": 33944004,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01102773486",
                    "nama_pelapor": "IBU SUMI",
                    "alamat_pelapor": "JL SARASWATI 1 NO 24C BR TAMAN MERTANADI KEL KEROBOKAN  KELOD KEC KUTA UTARA KAB BADUNG. LOKASI : DKT SMPN 2",
                    "no_telp_pelapor": "08113891364",
                    "keterangan_pelapor": "MUTASI_K (G9923020188098:kabel semrawut, ketika padam sekring on) - KABEL DI DALAM BOX KWH SEMRAWUT, KETIKA PADAM SEKRING ON, MCB KWH METER DIONKAN KEESOKAN HARINYA KEMBALI KE POSISI OFF, TIDAK ADA PENAMBAHAN ALAT KELISTRIKAN. PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020102313",
                    "waktu_lapor": "01/02/2023 10:01:33",
                    "waktu_response": "01/02/2023 11:13:23",
                    "waktu_recovery": "01/02/2023 11:25:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4310,
                    "durasi_recovery_time": 749,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibu  Hairun_nisa",
                    "alamat_pelapor": "BENDUNG UTARA DESA KILANG KECAMATAN MONTONG GADING KAB LOTIM ",
                    "no_telp_pelapor": "081805415802",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.PTL TIDAK PADAM.",
                    "media": "Instagram",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020102314",
                    "waktu_lapor": "01/02/2023 10:01:37",
                    "waktu_response": "01/02/2023 10:07:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 33943928,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Christofel Balukh",
                    "alamat_pelapor": "JL CENDANA No.0 KAWANGU",
                    "no_telp_pelapor": "6285253262967",
                    "keterangan_pelapor": "MUTASI_K (G9923020188102:kabel SR jatuh) - Kabel jaringan listrik dari tiang listriknya putus dan utk sementara dililitkan di pohon, tapi listrik masih dalam.keadaan menyala sekarang, mohon bantuan penangananya. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA TIMUR"
                },
                {
                    "no_laporan": "K5423020102315",
                    "waktu_lapor": "01/02/2023 10:01:45",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675245705,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "khaero ummah",
                    "alamat_pelapor": "DS SAYANG SAYANG RT. RW. SAYANG-S.",
                    "no_telp_pelapor": "6287861664867",
                    "keterangan_pelapor": "isi token gagal terus padahal nomer sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020102320",
                    "waktu_lapor": "01/02/2023 10:02:30",
                    "waktu_response": "01/02/2023 10:53:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3083,
                    "durasi_recovery_time": 33941138,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutro Kcr",
                    "alamat_pelapor": "DN GARDU PAKISTAJI No. RT.003 RW.06 WONOASIH",
                    "no_telp_pelapor": "6282337590856",
                    "keterangan_pelapor": "MUTASI_K (G9923020188240:ct) - periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020102323",
                    "waktu_lapor": "01/02/2023 10:02:34",
                    "waktu_response": "01/02/2023 10:03:29",
                    "waktu_recovery": "01/02/2023 10:04:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudi stiawan",
                    "alamat_pelapor": "DN PAKES GONDOSULI No. RT.1 RW.5",
                    "no_telp_pelapor": "62823584612347",
                    "keterangan_pelapor": "kwh padam dari semalam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102325",
                    "waktu_lapor": "01/02/2023 10:02:46",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675245766,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani Anggraeni",
                    "alamat_pelapor": "kp cipanggulaan rt03rw5",
                    "no_telp_pelapor": "6283823772032",
                    "keterangan_pelapor": "kWh eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020102327",
                    "waktu_lapor": "01/02/2023 10:02:53",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675245773,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAFITRIANi",
                    "alamat_pelapor": "hajoran ",
                    "no_telp_pelapor": "6281396659896",
                    "keterangan_pelapor": "mohon bantuannya kak .kmi Jum at kemaren daftar masukkn token baru .sudah 5 hari tak di pasang .mohon segera d percepat krna kmi sudah seminggu tak ada lampu .dulu nyambung dri tetangga tpi sudah di putus.\\nmohon bantuannya pak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5423020102331",
                    "waktu_lapor": "01/02/2023 10:03:21",
                    "waktu_response": "01/02/2023 10:49:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2743,
                    "durasi_recovery_time": 33941427,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPIAN",
                    "alamat_pelapor": "JL. KELAYAN BESAR II RT.27 RW.02 NO.51 KELURAHAN PEMURUS BARU KECAMATAN BANJARMASIN SELATAN PROVINSI KALIMANTAN SELATAN",
                    "no_telp_pelapor": "082310607051",
                    "keterangan_pelapor": "MUTASI_K (G9923020188249:petugas) - DI PERSIL TSB PTL SERING 1 RUMAH PADAM DALAM 2 MINGGU TERAKHIR HAMPIR 10 KALI PADAM. ",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020102332",
                    "waktu_lapor": "01/02/2023 10:03:40",
                    "waktu_response": "01/02/2023 10:07:42",
                    "waktu_recovery": "01/02/2023 10:44:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 2208,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022275169",
                    "nama_pelapor": "BP ROHMAN",
                    "alamat_pelapor": "PERUM BEKASI GRIYA PRATAMA JL KAMBOJA 1 BLOK D10 NO.8 RT004 RW34 KEL SUMBER JAYA KEC TAMBUN SELATAN. DEKAT SDIT MUTIARA HIKMAH ",
                    "no_telp_pelapor": "081399985213",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 14022275169 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN , DATA PADA P2APST DIL PREPAID. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020102334",
                    "waktu_lapor": "01/02/2023 10:03:47",
                    "waktu_response": "01/02/2023 10:09:53",
                    "waktu_recovery": "01/02/2023 11:52:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 366,
                    "durasi_recovery_time": 6158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Fauzi",
                    "alamat_pelapor": "KP SIDAMUKTI No.0 RT.002 RW.01 VL PERTIWI",
                    "no_telp_pelapor": "6289667366932",
                    "keterangan_pelapor": "Pagi, Saya Fauzi admin PIC Listrik toko Indomaret cab.Bogor 2. Mau tanya perihal tagihan listrik toko kami dengan ID pelanggan 538720326597 dibulan sebelumnya tagihan ID tersebut di angka 7.7jt tapi di bulan ini hanya 2.7jt, itu kenapa bisa turun sangat drastis ya? mohon dibantu konfirmasinya ke wa saya di 089667366932. Terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020102335",
                    "waktu_lapor": "01/02/2023 10:03:58",
                    "waktu_response": "01/02/2023 11:06:20",
                    "waktu_recovery": "01/02/2023 12:09:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3742,
                    "durasi_recovery_time": 3787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riskawati",
                    "alamat_pelapor": "DS ANJIR PASAR LAMA No.0 RT. RW.",
                    "no_telp_pelapor": "6285822203973",
                    "keterangan_pelapor": "tidak bisa mengisi saldo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARABAHAN"
                },
                {
                    "no_laporan": "K5423020102336",
                    "waktu_lapor": "01/02/2023 10:04:09",
                    "waktu_response": "01/02/2023 10:16:22",
                    "waktu_recovery": "01/02/2023 12:19:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 733,
                    "durasi_recovery_time": 7410,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURATMAN",
                    "alamat_pelapor": "PRUMAHAN BUGEL MAS JL PLATINA 2 BLOK B2 NO 14  RT 3 RW 3 KEL BUGEL KEC KARAWACI. KOTA TANGERANG. ACUAN: -",
                    "no_telp_pelapor": "081296739607",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR MELALUI PLN 123, DIKARENAKAN SETEMPAT SEDANG RENOVASI BANGUNAN. PEMOHON SEBAGAI PEMILIK BANGUNAN. PELANGGAN PERNAH DI NO K5423013002144, STATUS SELESAI , BELUM ADA KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102338",
                    "waktu_lapor": "01/02/2023 10:04:16",
                    "waktu_response": "01/02/2023 10:11:22",
                    "waktu_recovery": "01/02/2023 10:36:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 426,
                    "durasi_recovery_time": 1518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur hikmah",
                    "alamat_pelapor": "JL JL. GATOT SUBROTO NO.305 HALAMAN RUMAH M No.",
                    "no_telp_pelapor": "6282361593626",
                    "keterangan_pelapor": "mohonn untuk segera dilaksanakan penyambungan sementaranya (multiguna)\\nuntuk pekerjaan kami hari ini terimakasih\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020102339",
                    "waktu_lapor": "01/02/2023 10:04:17",
                    "waktu_response": "01/02/2023 16:21:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22653,
                    "durasi_recovery_time": 33921461,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lilis Suryani",
                    "alamat_pelapor": "DS TANJUNG BERINGIN KAYU AGUNG",
                    "no_telp_pelapor": "6281632272947",
                    "keterangan_pelapor": "MUTASI_K (G9923020188532:mohon ditindaklanjuti segera, terimakasih ) - masih belum bisa beli token dimanapun, indomaret, alfa, konter, mbanking, ataupun shopee",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAYU AGUNG"
                },
                {
                    "no_laporan": "K5423020102341",
                    "waktu_lapor": "01/02/2023 10:04:33",
                    "waktu_response": "01/02/2023 10:04:57",
                    "waktu_recovery": "01/02/2023 10:05:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 60,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "remaki",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102345",
                    "waktu_lapor": "01/02/2023 10:04:57",
                    "waktu_response": "01/02/2023 10:09:08",
                    "waktu_recovery": "01/02/2023 10:42:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 2011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUNAEDI",
                    "alamat_pelapor": "PR PERMATA TGR BLK AC 02 No. 22 , KEL GELAM JAYA, KEC PASAR KEMIS, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "08128789679",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 27/01/23 PELANGGAN DATANG KE APL SETEMPAT UNTUK MENGAJUKAN PROSES PD (B2 / 13200 - B1T / 2200) DENGAN NO REG 5666017083810. PEMBAYARAN TELAH DILAKUKAN TANGGAL 27/01/23. SESUAI INFO PELANGGAN, PETUGAS MENGHUBUNGI DAN DIINFORMASIKAN AKAN DITINDAKLANJUTI TGL 27/01/23 SORE HARI. PELANGGAN MEMINTA INFORMASI DAN TINDAKLANJUT TERKAIT PROSES TSB (YBS TIDAK BERADA DILOKASI DAN TIDAK MENGETAHUI APAKAH SUDAH DILAKUKAN REALISASI ATAU BELUM). TERKAIT K5423013003033 BELUM ADA TINDAKLANJUT HINGGA SAAT INI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100275",
                    "waktu_lapor": "01/02/2023 10:04:58",
                    "waktu_response": "01/02/2023 10:06:19",
                    "waktu_recovery": "01/02/2023 10:55:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 2955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ZULKIFLI",
                    "alamat_pelapor": "JL ALFALAH 2 NO 27 KP KECIL RT 2 RW 08 KEL SUKABUMI SELATAN KEC KEBON JERUK JAKARTA BARAT ",
                    "no_telp_pelapor": "085893821397",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102346",
                    "waktu_lapor": "01/02/2023 10:04:53",
                    "waktu_response": "01/02/2023 10:06:01",
                    "waktu_recovery": "01/02/2023 10:07:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 68,
                    "durasi_recovery_time": 111,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jusuf mansur",
                    "alamat_pelapor": "DN ASEMBAGUS KRAKSAAN No. RT.4 RW.3",
                    "no_telp_pelapor": "62812854328284",
                    "keterangan_pelapor": "kwh keluar periksa terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102347",
                    "waktu_lapor": "01/02/2023 10:04:57",
                    "waktu_response": "01/02/2023 10:19:49",
                    "waktu_recovery": "01/02/2023 11:09:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 892,
                    "durasi_recovery_time": 2976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020102348",
                    "waktu_lapor": "01/02/2023 10:05:04",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675245904,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nawari afas",
                    "alamat_pelapor": "DN JATI JAJAR PALENGAAN LAOK No.0 PALENGAAN",
                    "no_telp_pelapor": "6281359208928",
                    "keterangan_pelapor": "gagal memasukkan token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020102351",
                    "waktu_lapor": "01/02/2023 10:05:28",
                    "waktu_response": "01/02/2023 10:15:48",
                    "waktu_recovery": "01/02/2023 11:30:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 620,
                    "durasi_recovery_time": 4503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvia",
                    "alamat_pelapor": "JL MAKMUR DS.SAMB.TIMUR",
                    "no_telp_pelapor": "6289523666760",
                    "keterangan_pelapor": "saya tidak memakai apa apa tapi kenapa biaya listrik saya meledak sampai 600rb yg biasanya cuma 50rban. tolong konfirmasinya¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102353",
                    "waktu_lapor": "01/02/2023 10:05:33",
                    "waktu_response": "01/02/2023 10:20:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 922,
                    "durasi_recovery_time": 33943116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurfadilah Said",
                    "alamat_pelapor": "PR RACHITA GARDEN 3 (DIR-KIT) No.0 MONCONGLOE",
                    "no_telp_pelapor": "6285210575774",
                    "keterangan_pelapor": "pengisian token tidak dapat dilakukan dan tertera pemakaian melebihi Kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020102354",
                    "waktu_lapor": "01/02/2023 10:05:43",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 11:49:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675245943,
                    "durasi_recovery_time": 1675252199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEA",
                    "alamat_pelapor": "JL. TRIMURTI GG BERSAMA 6 DESA BANDAR KLIPPA KEC.PERCUT SEI TUAN",
                    "no_telp_pelapor": "085228282702",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 420, ST APP TGL 1/2/2023 =295 \\n. REK BELUM DILUNASI.RUMAH DIHUNI BERPAGAR PETUGAS RUTIN DATANG, KWH MUDAH DIJANGKAU. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUTTIDAK TERULANG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102357",
                    "waktu_lapor": "01/02/2023 10:05:54",
                    "waktu_response": "01/02/2023 11:33:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5255,
                    "durasi_recovery_time": 33938762,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "APANDI",
                    "alamat_pelapor": "JL SEBAY SUMANTRI PERUMAHAN No.H RT.2",
                    "no_telp_pelapor": "6282377321415",
                    "keterangan_pelapor": "MUTASI_K (G9923020188200:keypad rusak) - kipet rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAR"
                },
                {
                    "no_laporan": "K5423020102359",
                    "waktu_lapor": "01/02/2023 10:06:11",
                    "waktu_response": "01/02/2023 10:13:22",
                    "waktu_recovery": "01/02/2023 10:47:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 431,
                    "durasi_recovery_time": 2025,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Permana",
                    "alamat_pelapor": "kp.ciwangun RT04 RW 15",
                    "no_telp_pelapor": "6281394365656",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102360",
                    "waktu_lapor": "01/02/2023 10:06:12",
                    "waktu_response": "01/02/2023 10:10:32",
                    "waktu_recovery": "01/02/2023 10:37:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 1601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bahr Uddin",
                    "alamat_pelapor": "DN PAKA'AN BANJAR BILLA No.0 RT.00 RW.00 BJ.BILLA",
                    "no_telp_pelapor": "6283851304379",
                    "keterangan_pelapor": "ketika token dimasukin laporannya gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020102361",
                    "waktu_lapor": "01/02/2023 10:06:29",
                    "waktu_response": "01/02/2023 10:27:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1234,
                    "durasi_recovery_time": 33942748,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH. MAS'UD S",
                    "alamat_pelapor": "JL BANTENG No.- RAHANDAUNA",
                    "no_telp_pelapor": "6282259480682",
                    "keterangan_pelapor": "MUTASI_K (G9923020188179:gangguan) - kabel terkelupas kena sank",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020102362",
                    "waktu_lapor": "01/02/2023 10:06:29",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675245989,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad haji hamdyah",
                    "alamat_pelapor": "jln tente karumbu bima",
                    "no_telp_pelapor": "6285333239165",
                    "keterangan_pelapor": "mau merubah tiang listrik..mengingat tiangnya meresahkan warga karena tidak kondusif lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WOHA"
                },
                {
                    "no_laporan": "K5423020102363",
                    "waktu_lapor": "01/02/2023 10:06:29",
                    "waktu_response": "01/02/2023 10:41:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2095,
                    "durasi_recovery_time": 33941887,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rumdin",
                    "alamat_pelapor": "JL BHAKTI BANDILAN 1 No.10 WARU",
                    "no_telp_pelapor": "6282194325899",
                    "keterangan_pelapor": "MUTASI_K (G9923020188147:cek) - \\nmeteran blank/mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020102365",
                    "waktu_lapor": "01/02/2023 10:06:45",
                    "waktu_response": "01/02/2023 10:07:28",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK PURI SENTOSA BLK G NO.4 KADEMANGAN",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100279",
                    "waktu_lapor": "01/02/2023 10:07:05",
                    "waktu_response": "01/02/2023 10:18:26",
                    "waktu_recovery": "01/02/2023 11:43:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 681,
                    "durasi_recovery_time": 5097,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "280968",
                    "nama_pelapor": "BP HAJI NIMIN ",
                    "alamat_pelapor": "JL SABENI NO 1D  RT-7 / RW-7 KEL KALISARI KEC PASAREBO KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "081818481995",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 . BERIKUT BK DAN REKENING TELAH DILUNASI VIA BANK MANDIRI  . PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020102371",
                    "waktu_lapor": "01/02/2023 10:07:11",
                    "waktu_response": "01/02/2023 10:07:38",
                    "waktu_recovery": "01/02/2023 10:10:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "PR CLUSTER THOMSON UTARA 1 No.07 GADING SER",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102374",
                    "waktu_lapor": "01/02/2023 10:07:28",
                    "waktu_response": "01/02/2023 10:07:51",
                    "waktu_recovery": "01/02/2023 10:08:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yota",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102376",
                    "waktu_lapor": "01/02/2023 10:07:33",
                    "waktu_response": "01/02/2023 10:12:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 33943622,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "luki ariyandi",
                    "alamat_pelapor": "Kp. Cisarua RT. 16/03",
                    "no_telp_pelapor": "6281298667347",
                    "keterangan_pelapor": "MUTASI_K (G9923020188105:perlu penanganan petugas) - tegangan ngedrop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020102378",
                    "waktu_lapor": "01/02/2023 10:07:59",
                    "waktu_response": "01/02/2023 10:10:41",
                    "waktu_recovery": "01/02/2023 11:14:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 3811,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NAWAWI",
                    "alamat_pelapor": "JL SEPANDAN, SEPADU, TELUK KERAMAT, KAB. SAMBAS, KALIMANTAN BARAT",
                    "no_telp_pelapor": "085245406292",
                    "keterangan_pelapor": "Permasalahan : TGL 26/12/2022 PROSES PB (R1MT/900 VA) DENGAN KODE REGISTRASI 2122012031837. TGL 26/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PENGESAHAN PDL DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA REALISASI.",
                    "media": "Email",
                    "nama_ulp": "ULP SAMBAS"
                },
                {
                    "no_laporan": "K5423020102380",
                    "waktu_lapor": "01/02/2023 10:08:04",
                    "waktu_response": "01/02/2023 10:08:26",
                    "waktu_recovery": "01/02/2023 10:10:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-5 No.08 CISAUK",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102381",
                    "waktu_lapor": "01/02/2023 10:08:18",
                    "waktu_response": "01/02/2023 10:12:25",
                    "waktu_recovery": "01/02/2023 13:00:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 10068,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU LILIS",
                    "alamat_pelapor": "JL CEMPAKA WARNA NO.19 RT-16 RW-4 KEL. CEMPAKA PUTIH TIMUR KEC. CEMPAKA PUTIH JAKARTA PUSAT (BELAKANG KANTOR POS/DEKAT GEDUNG PERTAMINA)",
                    "no_telp_pelapor": "085218585146",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PERGANTIAN APP TUA. PELANGGAN MENGAKU SEBAGAI YANG DIBERI KUASA. SESUAI INFO PELANGGAN TETANGGA SUDAH DILAKUKAN PERGANTIAN APP TUA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5523020100284",
                    "waktu_lapor": "01/02/2023 10:08:28",
                    "waktu_response": "01/02/2023 10:17:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 569,
                    "durasi_recovery_time": 33943294,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "51222",
                    "nama_pelapor": "BP ROKI ",
                    "alamat_pelapor": "JL  MEDAYU UTARA GG 26 NO 26 A DS MEDAYU UTARA RT 4 RW 13 KEC RUNGKUT KOTA SURABAYA",
                    "no_telp_pelapor": "081230097299",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020102383",
                    "waktu_lapor": "01/02/2023 10:08:24",
                    "waktu_response": "01/02/2023 10:08:53",
                    "waktu_recovery": "01/02/2023 10:11:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK TATAKA PURI BLK J5 No.63 CURUG",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102390",
                    "waktu_lapor": "01/02/2023 10:08:43",
                    "waktu_response": "01/02/2023 10:55:02",
                    "waktu_recovery": "01/02/2023 11:07:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2779,
                    "durasi_recovery_time": 740,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "inas ghina",
                    "alamat_pelapor": "JL GABUS No.14 Ds.LAM RT.0 RW.0",
                    "no_telp_pelapor": "6281272957848",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102391",
                    "waktu_lapor": "01/02/2023 10:08:54",
                    "waktu_response": "01/02/2023 10:11:21",
                    "waktu_recovery": "01/02/2023 14:24:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 15184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAENAL",
                    "alamat_pelapor": "JL PERTANIAN RAYA  GANG MADR ALHUSNA RT2/4  NO 83 KEL. LEBAK BULIS KEC. CILANDAK JAKSEL MASUK ",
                    "no_telp_pelapor": "082110056848",
                    "keterangan_pelapor": "31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102394",
                    "waktu_lapor": "01/02/2023 10:09:05",
                    "waktu_response": "01/02/2023 10:14:12",
                    "waktu_recovery": "01/02/2023 10:22:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 483,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": " NUSA HARAPAN PERMAI, CLUSTER 2, BLOK IV, NO. 5, KEC. TAMALANREA, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "085656379052 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SESUAI INFO PELANGGAN BELUM DILAKUKAN PENGATURAN PADA KWH METER. SISA KWH SAAT INI 10,93",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020102395",
                    "waktu_lapor": "01/02/2023 10:09:23",
                    "waktu_response": "01/02/2023 10:21:15",
                    "waktu_recovery": "01/02/2023 10:41:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 712,
                    "durasi_recovery_time": 1230,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul hanani'",
                    "alamat_pelapor": "kp pasirandu rt o9 re o6",
                    "no_telp_pelapor": "6282121810786",
                    "keterangan_pelapor": "kwh mcb lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102398",
                    "waktu_lapor": "01/02/2023 10:09:45",
                    "waktu_response": "01/02/2023 13:31:54",
                    "waktu_recovery": "01/02/2023 13:38:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12129,
                    "durasi_recovery_time": 391,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ervian Arizal",
                    "alamat_pelapor": "DS CIKEDUNG LOR CIKEDUNG No. RT.3 RW.6 CIKEDUNG",
                    "no_telp_pelapor": "6281546703371",
                    "keterangan_pelapor": "Kwh rusak tidak bisa input token yang sudah di beli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKEDUNG"
                },
                {
                    "no_laporan": "K5423020102399",
                    "waktu_lapor": "01/02/2023 10:09:46",
                    "waktu_response": "01/02/2023 10:22:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 790,
                    "durasi_recovery_time": 33942995,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WR. Cithara Nuansa Alam",
                    "alamat_pelapor": "XX J.KARYA/P.KRY SEJAHTERA B/12A No.0",
                    "no_telp_pelapor": "6282177313113",
                    "keterangan_pelapor": "MUTASI_K (G9923020188124:Subah Tidak visa believe token) - sudah tanggal 1 tetapi,tidak bisa beli token listrik..saat beli jawabannya \\\"total kwh melebihi batas maksimum\\\" atau \\\"transaksi gagal\\\"..beli dengan nominal apa saja tetap sama..sedangkan harusnya tiap tanggal 1 bisa beli...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020102400",
                    "waktu_lapor": "01/02/2023 10:09:59",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 10:11:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675246199,
                    "durasi_recovery_time": 1675246300,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "evie",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102402",
                    "waktu_lapor": "01/02/2023 10:10:06",
                    "waktu_response": "01/02/2023 12:20:06",
                    "waktu_recovery": "01/02/2023 13:38:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7800,
                    "durasi_recovery_time": 4688,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sinta",
                    "alamat_pelapor": "JL PERGUDANGAN AKSES KEBOMAS BLOK E No.35 RT.0 RW.0 KEBOMAS",
                    "no_telp_pelapor": "6283830618732",
                    "keterangan_pelapor": "pembayaran sdh terproses sejak tgl 25 januari 2023. hingga hari ini blm ada pemasangan. mohon informasinya untuk kapan akan terpasang milik kami.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020102405",
                    "waktu_lapor": "01/02/2023 10:10:23",
                    "waktu_response": "01/02/2023 10:16:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 381,
                    "durasi_recovery_time": 33943367,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Robert Yonas",
                    "alamat_pelapor": "Jl. Sriwijaya No.25",
                    "no_telp_pelapor": "6281703798952",
                    "keterangan_pelapor": "MUTASI_K (G9923020188113:bongkar) - Mau dilakukan pembongkaran bangunan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020102408",
                    "waktu_lapor": "01/02/2023 10:10:28",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675246228,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani Anggraeni",
                    "alamat_pelapor": "kp cipanggulaan rt03rw05",
                    "no_telp_pelapor": "6283823772032",
                    "keterangan_pelapor": "kWh eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020102409",
                    "waktu_lapor": "01/02/2023 10:10:46",
                    "waktu_response": "01/02/2023 10:20:40",
                    "waktu_recovery": "01/02/2023 10:38:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 594,
                    "durasi_recovery_time": 1071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syamsul hidayat",
                    "alamat_pelapor": "Jl. Raya Bangsri No.42",
                    "no_telp_pelapor": "6285546333312",
                    "keterangan_pelapor": "Token gagal mengisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020102410",
                    "waktu_lapor": "01/02/2023 10:10:49",
                    "waktu_response": "01/02/2023 11:06:34",
                    "waktu_recovery": "01/02/2023 11:08:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3345,
                    "durasi_recovery_time": 108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dini sudarmi",
                    "alamat_pelapor": "jlan pancasila rt 03 rw 06",
                    "no_telp_pelapor": "6289525892337",
                    "keterangan_pelapor": "tidak bisa mengisi voucher listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5323020100262",
                    "waktu_lapor": "01/02/2023 10:11:03",
                    "waktu_response": "01/02/2023 10:43:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1953,
                    "durasi_recovery_time": 33941755,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000008419270",
                    "nama_pelapor": "BP ENI KUNAENI ",
                    "alamat_pelapor": "KK GRAND DUTA KMTRN A  NO 18 JL PANGERAN CAKRABUANA KEC SUMBER KEL KEMATREN KAB CIREBON ",
                    "no_telp_pelapor": "0231321766",
                    "keterangan_pelapor": "MUTASI_K (G9923020188144:GAGAL INPUT TOKEN) - GANGGUAN LPB GAGAL, VKRN 43 , PTL MENYALA SISA STROOM 176.1 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5123020100435",
                    "waktu_lapor": "01/02/2023 10:11:04",
                    "waktu_response": "01/02/2023 10:16:11",
                    "waktu_recovery": "01/02/2023 14:15:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 14344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DERI",
                    "alamat_pelapor": "PR GRAHA CINERE 2 /  JL CINERE COUNTRY 2 BLOK  P3 NO.2 RT 04 RW.13 KEL LIMO KEC LIMO KOTA DEPOK  ( DEKAT MASJID AL IKHSAN  ) ",
                    "no_telp_pelapor": "081317132523",
                    "keterangan_pelapor": "TANGGAL  \\\" TDK DIKETAHUI \\\" PTL 543200650308 MSH DIPUTUS SEMENTARA DAN TANGGAL 28/12/2022  TAGIHAN BULAN 12/2022 BESERTA BK TELAH DILUNASI  DAN REK  01/2023 SDH DILUNASI 04/01/2023 VIA M BANKING . PTL MINTA DISAMBUNG KEMBALI .\\\" PELANGGAN PERNAH LAPOR DENGAN NO LAPOR K5423011902407 / K5123010200676  , STATUS LAPORAN SELESAI NAMUN BELUM ADA TINDAK LANJUT.  TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102411",
                    "waktu_lapor": "01/02/2023 10:10:58",
                    "waktu_response": "01/02/2023 10:22:59",
                    "waktu_recovery": "01/02/2023 12:01:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 721,
                    "durasi_recovery_time": 5908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rian",
                    "alamat_pelapor": "JL BY PASS",
                    "no_telp_pelapor": "6282160297429",
                    "keterangan_pelapor": "isi pulsa tidak bisa,kami lapor PLN kata kata petugas PLN Kepala lampu mau diganti,lokasi  rumah belakang hotel mawar sebela Pagar kuning 8 rumah dari jl besar,petugas yg semalam itu Marga hutabarat.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020102412",
                    "waktu_lapor": "01/02/2023 10:11:08",
                    "waktu_response": "01/02/2023 10:13:46",
                    "waktu_recovery": "01/02/2023 14:13:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 14375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA",
                    "alamat_pelapor": "JL PONDOK LABU 1 B NO 33 A RT 7/8 KEL  PONDOK LABU KEC CILANDAK BARAT JAKARTA SELATAN  DEKAT SMP PGRI 12 ",
                    "no_telp_pelapor": "0217505583",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES PEMINDAHAN KABEL DIKARENAKAN ADA RENOVASI DENGAN ID PEL 543201235753. PEMOHON SEBAGAI YANG DIKUASAKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102413",
                    "waktu_lapor": "01/02/2023 10:11:02",
                    "waktu_response": "01/02/2023 10:44:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2013,
                    "durasi_recovery_time": 33941696,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Aldo Alifizia Ilmi",
                    "alamat_pelapor": "JL KEMAKMURAN KEC RANCASARI No.8 RT.6 RW.11 DERWATI",
                    "no_telp_pelapor": "6281312465758",
                    "keterangan_pelapor": "MUTASI_K (G9923020188177:gangguan) - phase N G ada arus nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020102414",
                    "waktu_lapor": "01/02/2023 10:11:07",
                    "waktu_response": "01/02/2023 10:44:54",
                    "waktu_recovery": "01/02/2023 11:12:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2027,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris adi irawan",
                    "alamat_pelapor": "komplek kurnia asri D25 parit keramat kuala dua",
                    "no_telp_pelapor": "6285326845792",
                    "keterangan_pelapor": "listrik dirumah tiba tiba mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RASAU"
                },
                {
                    "no_laporan": "K5423020102418",
                    "waktu_lapor": "01/02/2023 10:11:19",
                    "waktu_response": "01/02/2023 10:18:34",
                    "waktu_recovery": "01/02/2023 10:28:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 435,
                    "durasi_recovery_time": 586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000656603",
                    "nama_pelapor": "BPK SUKUR",
                    "alamat_pelapor": "JL SARIMANAH 1 KK KOMPL SARIJADI BLOK 14 NO 64 RT 2/5 KEL SARIJADI KEC SUKASARI KOTA BANDUNG SEBERANG GERI SALON",
                    "no_telp_pelapor": "08987890572",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 25.93 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020102421",
                    "waktu_lapor": "01/02/2023 10:11:48",
                    "waktu_response": "01/02/2023 10:40:22",
                    "waktu_recovery": "01/02/2023 10:46:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1714,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris Rizal Fatoni",
                    "alamat_pelapor": "KP GRAHA INDAH BLK BI No.29 RT.0 RW.0 TMBK RGDNG",
                    "no_telp_pelapor": "6281287586988",
                    "keterangan_pelapor": "listrik rumah padam kwh meter tombol keypad rusak, lama tidak dipakai karena dulunya kosong. saat ini mau direnovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020102423",
                    "waktu_lapor": "01/02/2023 10:12:15",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675246335,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "venansius nikolaus jefri bue",
                    "alamat_pelapor": "jl. wolter monginsidi",
                    "no_telp_pelapor": "6281239646224",
                    "keterangan_pelapor": "kira2 meteran bisa kluar kapan ? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5423020102425",
                    "waktu_lapor": "01/02/2023 10:12:21",
                    "waktu_response": "01/02/2023 10:17:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 33943310,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Habib Mutakin",
                    "alamat_pelapor": "kresno mulyo",
                    "no_telp_pelapor": "6285764118951",
                    "keterangan_pelapor": "MUTASI_K (G9923020188114:periksa) - kwh muncul periksa, butuh ct\\nnomet: 56908798467\\na/n:supyan\\nalamat. pengaleman,kresno mulyo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5423020102427",
                    "waktu_lapor": "01/02/2023 10:12:29",
                    "waktu_response": "01/02/2023 10:28:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 954,
                    "durasi_recovery_time": 33942668,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris prajaka",
                    "alamat_pelapor": "DS BALE MONTONG 2 No.000 RT.0 RW.0 KAWO",
                    "no_telp_pelapor": "6287761224788",
                    "keterangan_pelapor": "MUTASI_K (G9923020188126:periksa) - muncul tulisan periksa sehingga tdk dpt mengisi pulsa listrik,mohon kirim kode temper ke nmr WA,087761224788,mohon tdak usah mengirim petugas pln ke lokasi sebab sy bisa memasukkan kode sendiri kode tmper ke meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020102430",
                    "waktu_lapor": "01/02/2023 10:12:34",
                    "waktu_response": "01/02/2023 10:24:31",
                    "waktu_recovery": "01/02/2023 10:31:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 717,
                    "durasi_recovery_time": 409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD FAUZAN",
                    "alamat_pelapor": "DS MEE HAGU BAMBI RT.0 RW.0",
                    "no_telp_pelapor": "6282225009439",
                    "keterangan_pelapor": "listrik padam, terbakar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIGLI"
                },
                {
                    "no_laporan": "K5423020102432",
                    "waktu_lapor": "01/02/2023 10:12:35",
                    "waktu_response": "01/02/2023 12:15:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7366,
                    "durasi_recovery_time": 33936250,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Robby Wahyu Silalahi",
                    "alamat_pelapor": "JL MENTENG RAYA 2 GG PEMBANG No.0 RT.0 RW.0 BINJAI",
                    "no_telp_pelapor": "6282277127028",
                    "keterangan_pelapor": "MUTASI_K (G9923020188244:kct) - Laporan sudah mulai dari tanggal 21 Januari 2023\\nKeluhannya token dimasukkan namun keterangan gagal \\nDan sampai sekarang belum ada penanganan hanya janji tinggal janji\\nSangat susah untuk memasak dan belajar apalagi dikalangan seperti kami anak kos dengan kondisi ekonomi terbatas\\nMohon perhatiannya bapak/ibu \\nSangat bermohon ¿¿¿¿¿¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020102433",
                    "waktu_lapor": "01/02/2023 10:12:36",
                    "waktu_response": "01/02/2023 10:13:14",
                    "waktu_recovery": "01/02/2023 10:14:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ryujin",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100296",
                    "waktu_lapor": "01/02/2023 10:12:51",
                    "waktu_response": "01/02/2023 10:13:54",
                    "waktu_recovery": "01/02/2023 10:22:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DENI",
                    "alamat_pelapor": "JL H DAHLAN JATI TANJAKAN  KP. TANAH SEBELAH RT. 021/004, KEDUNG DALEM, MAUK, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "087877018441",
                    "keterangan_pelapor": "\\\"PELANGGAN PENDAFTARAN PB (B2/16.500VA)\\nKODE PEMBAYARAN / KODE BOOKING/NO AGENDA : 5666011286073\\nBP LUNAS PADA TGL (24/1/2023), PELANGGAN SUDAH  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI : UPDATE LAP. 1 PUKUL 11:14AM PB BELUM ADA REALISASI HINGGA SAAT INI (CC.32.HARTATI)\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102436",
                    "waktu_lapor": "01/02/2023 10:13:02",
                    "waktu_response": "01/02/2023 11:45:36",
                    "waktu_recovery": "01/02/2023 12:01:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5554,
                    "durasi_recovery_time": 981,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "879237",
                    "nama_pelapor": "IBU ANITA",
                    "alamat_pelapor": "JL MG BESAR 4S DALAM  RT13/06 NO.200 KEC TAMAN SARI KEL TAMAN SARI JAKARTA BARAT ",
                    "no_telp_pelapor": "02126056507",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN BERMAKSUD MENGAJUKAN PROSES PD  DAYA (1300 - 2200) NAMUN PADA DATA P2T KAB DAN KOTA TIDAK SESUAI. PEMOHON SELAKU PEMILIK PERSIL TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102437",
                    "waktu_lapor": "01/02/2023 10:13:16",
                    "waktu_response": "01/02/2023 10:21:34",
                    "waktu_recovery": "01/02/2023 10:44:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 498,
                    "durasi_recovery_time": 1361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajum hermansyah",
                    "alamat_pelapor": "Jl. Warung Ampel No.18",
                    "no_telp_pelapor": "6285774774832",
                    "keterangan_pelapor": "ada masalah token tida bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102442",
                    "waktu_lapor": "01/02/2023 10:13:56",
                    "waktu_response": "01/02/2023 10:14:44",
                    "waktu_recovery": "01/02/2023 11:54:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 5966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESTI",
                    "alamat_pelapor": "JL CIKINI IV NO.20 RT.15/RW.5 KEL CIKINI KEC MENTENG JAKPUS ACUAN NASI UDUK GONDANGDIA",
                    "no_telp_pelapor": "02131902413",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PROSES GESER APP DIPERSIL TSB.\\nKET : SESUAI INFO PELANGGAN DIKARENAKAN AKAN MELAKUKAN RENOVASI BANGUNAN PEMOHON SEBAGAI DIBERI KUASA PERSIL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102443",
                    "waktu_lapor": "01/02/2023 10:14:05",
                    "waktu_response": "01/02/2023 10:40:28",
                    "waktu_recovery": "01/02/2023 10:47:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1583,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RADEA ",
                    "alamat_pelapor": "KP CIHIDEUNG GUDANG RT-1 / RW-4 JL RAYA LEMBANG KM 12.7 DESA GUDANG CIHIDEUNG KEC LEMBANG KAB BANDUNG BARAT ( SETEMPAT ALFAMART GUDANG KAHURIPAN)",
                    "no_telp_pelapor": "081294659207",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.SISA KWH: 919.69 ( NO TOKEN: 5508 9513 7559 5837 4160 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102446",
                    "waktu_lapor": "01/02/2023 10:14:20",
                    "waktu_response": "01/02/2023 10:42:09",
                    "waktu_recovery": "01/02/2023 10:56:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1669,
                    "durasi_recovery_time": 834,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DHIAN FARMARINI",
                    "alamat_pelapor": "JL T TAMBUSAI/PERTOKOAN PANAM",
                    "no_telp_pelapor": "6281270099250",
                    "keterangan_pelapor": "kwh meter mati, dan tidak bisa melakukan pengisian token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020102447",
                    "waktu_lapor": "01/02/2023 10:14:34",
                    "waktu_response": "01/02/2023 11:46:38",
                    "waktu_recovery": "01/02/2023 12:02:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5524,
                    "durasi_recovery_time": 926,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYANTO ",
                    "alamat_pelapor": "JL LAYAR PERMAI I NO15A RT 10 RW 7 KEL KAPUK MUARA KEC PENJARINGAN JAKUT ACUAN DEKAT RS PIK ",
                    "no_telp_pelapor": "081808384854",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101453, MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56701410237 MEMBELI TOKEN SEBESAR RP. 500.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH. PTL TIDAK PADAM. SISA 37 KWH. NO TOKEN 14389617308562054462",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102448",
                    "waktu_lapor": "01/02/2023 10:14:32",
                    "waktu_response": "01/02/2023 10:18:34",
                    "waktu_recovery": "01/02/2023 10:27:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 517,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rido PahotanTua Manik",
                    "alamat_pelapor": "JL MERPATI NO.12",
                    "no_telp_pelapor": "6282370916562",
                    "keterangan_pelapor": "Terdapat kabel melintang dan menyentuh atap rumah, kondisi ini membahayakan karena kabel bersentuhan dengan atap seng",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAR KOTA"
                },
                {
                    "no_laporan": "K5423020102449",
                    "waktu_lapor": "01/02/2023 10:14:32",
                    "waktu_response": "01/02/2023 10:17:57",
                    "waktu_recovery": "01/02/2023 10:54:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 2198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "No.142 RT 02 RW 11 kp Sindang Sari Kel tanah baru kec Bogor utara kota Bogor jw barat",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "isi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5323020100268",
                    "waktu_lapor": "01/02/2023 10:15:05",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675246505,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FIRZA",
                    "alamat_pelapor": "JL. PURI DAGO MAS UTARA RAYA NO. 22 RT. - RW. - KEL. ANTAPANI KEC. ANTAPANI TENGAH KOTA. BANDUNG ",
                    "no_telp_pelapor": "082119213337",
                    "keterangan_pelapor": "ID METER : 56806356111 GAGAL INPUT STROOM : 3996 1579 8311 6602 0941 PEMBELIAN TGL 31/1/23. UPDATE VKRN 43. PERSIL NYALA. SISA KWH : 63.11 PELANGGAN PERNAH LAPOR DENGAN NO LAPOR K5323013100296 STATUS SELESAI DAN K5323013100358 STATUS BATAL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020102453",
                    "waktu_lapor": "01/02/2023 10:15:01",
                    "waktu_response": "01/02/2023 10:25:40",
                    "waktu_recovery": "01/02/2023 10:52:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 639,
                    "durasi_recovery_time": 1630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nenk nonk",
                    "alamat_pelapor": "kp gambar jln bojong gambar",
                    "no_telp_pelapor": "6281318568151",
                    "keterangan_pelapor": "saya gak bisa isi token listrik,transaksi nya gagal.tanya kesana kesini kata nya itu udah sampai batas/limit pemakaian,kata nya bisa di isi lagi tgl 1,dan skrg tanggal 1 februari.jam berapa kira2 saya bisa isi/beli token lagi?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMANUKAN"
                },
                {
                    "no_laporan": "K5323020100269",
                    "waktu_lapor": "01/02/2023 10:15:13",
                    "waktu_response": "01/02/2023 10:40:42",
                    "waktu_recovery": "01/02/2023 10:52:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1529,
                    "durasi_recovery_time": 684,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000392013",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "JL TANGKUBAN PERAHU RT/RW 1/6 KEL.CIKOLE KEC.LEMBANG KAB.BDG BARAT",
                    "no_telp_pelapor": "081223747062",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT NO STROOM TERTERA GAGAL. SISA 976.47 KWH. VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102455",
                    "waktu_lapor": "01/02/2023 10:15:24",
                    "waktu_response": "01/02/2023 10:18:12",
                    "waktu_recovery": "01/02/2023 10:32:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 830,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG SUKOCO",
                    "alamat_pelapor": "JL SIROJUL MUNIR RT 02 RW 06 NANGGEWER MEKA, NANGGEWER MEKAR, CIBINONG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081318928879",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 03/01/2023 PEMBAYARAN PROSES PB DENGAN NO KODE BOOKING REGIS 5382112142071 DAN AGENDA 538219912301037322 . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102456",
                    "waktu_lapor": "01/02/2023 10:15:19",
                    "waktu_response": "01/02/2023 10:15:46",
                    "waktu_recovery": "01/02/2023 10:16:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yatora",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5223020100551",
                    "waktu_lapor": "01/02/2023 10:15:42",
                    "waktu_response": "01/02/2023 11:47:29",
                    "waktu_recovery": "01/02/2023 11:59:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5507,
                    "durasi_recovery_time": 738,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ROBIN",
                    "alamat_pelapor": "TOWN HOUSE EMERALD NO 69. BUKIT GOLF MEDITERANIA. PANTAI INDAH KAPUK. KEL.- KEC. PENJARINGAN JAKARTA UTARA >> BELAKANG MALL PIK AVENUE",
                    "no_telp_pelapor": "628161320157",
                    "keterangan_pelapor": "TGL 08/01/2023 PELAPORAN PELANGGAN MELALUI CC 123 DENGAN NOMOR LAPOR G5423010820703 PERIHAL MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA (GAGAL). PTL (TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 08/01/2022 SEBESAR RP. 500.000,- DENGAN NOMOR TOKEN 33787801799605671564 DAN SISA KWH 5.27, PERBAIKAN DILAKUKAN OLEH PETUGAS PLN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP/MCB DAPAT DIPASANG SESUAI KETENTUAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102464",
                    "waktu_lapor": "01/02/2023 10:15:45",
                    "waktu_response": "01/02/2023 10:31:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 33942499,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad sodikin",
                    "alamat_pelapor": "dukuh cokrah galih RT 01/RW 02 no 30 , dadirejo barat ,Tirto , Pekalongan ",
                    "no_telp_pelapor": "6285726262002",
                    "keterangan_pelapor": "token listrik reject",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WIRADESA"
                },
                {
                    "no_laporan": "K5423020102465",
                    "waktu_lapor": "01/02/2023 10:15:50",
                    "waktu_response": "01/02/2023 10:21:41",
                    "waktu_recovery": "01/02/2023 10:36:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 351,
                    "durasi_recovery_time": 918,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "PR GRIYA GARUDA PERMAI BLOK D13 NO.1 KEL SUKAMANAH KEC JONGGOL KAB BOGOR, BELAKANG PASAR CIBARUSA",
                    "no_telp_pelapor": "02122182606",
                    "keterangan_pelapor": "TGL 09/01/23 PENANGANAN GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON AGAR PENANGANAN DAPAT DITANGANI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102466",
                    "waktu_lapor": "01/02/2023 10:16:01",
                    "waktu_response": "01/02/2023 10:17:21",
                    "waktu_recovery": "01/02/2023 11:00:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 2565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000U-0619990",
                    "nama_pelapor": "IBU NURUL",
                    "alamat_pelapor": "PR TAMAN KAPUK PERMAI BLOK B NO 33 JL KAPUK 2 KEL KEDAUNG KEC DAUNG KAB CIREBON. 45153",
                    "no_telp_pelapor": "081224000371",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23= 18311. STAND AWAL REK FEB 23= 17766. TGL 01/02/23= 16424. SETEMPAT TIDAK BERPENGHUNI SEJAK BULAN OKTOBER 22. PAGAR TIDAK DIKUNCI. REK BELUM DILUNASI. MOHON PERIHAL TSB TIDAK TERULANG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5323020100272",
                    "waktu_lapor": "01/02/2023 10:15:56",
                    "waktu_response": "01/02/2023 10:26:37",
                    "waktu_recovery": "01/02/2023 10:44:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 641,
                    "durasi_recovery_time": 1049,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001312696",
                    "nama_pelapor": "IBU IMAS",
                    "alamat_pelapor": "KP SANGIANG RT 6 RW 4 DS SANGIANG KEC RANCAEKEK KAB BANDUNG",
                    "no_telp_pelapor": "081313977110",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN STROOM KET GAGAL (VKRN 43 2-STS). PTL MENYALA.  SISA STROOM TIDAK MENGETAHUI. NO METER : 32001312696",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RANCAEKEK"
                },
                {
                    "no_laporan": "K5423020102469",
                    "waktu_lapor": "01/02/2023 10:16:09",
                    "waktu_response": "01/02/2023 10:26:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 645,
                    "durasi_recovery_time": 33942757,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dany Ardhan",
                    "alamat_pelapor": "JL KAKATUA No.0",
                    "no_telp_pelapor": "6281342482413",
                    "keterangan_pelapor": "MUTASI_K (G9923020188125:pengalihan SR) - perapihan kabel SR diatas rumah yg mengganggu aktifitas pelanggan tersebut. mohon bantuannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020102470",
                    "waktu_lapor": "01/02/2023 10:16:25",
                    "waktu_response": "01/02/2023 10:19:55",
                    "waktu_recovery": "01/02/2023 11:13:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 3229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MERCIUS KRISTIANTO",
                    "alamat_pelapor": "KOMP TAMAN PERMATA INDAH BLOK H3 NO.2 JL RENGAS BANDUNG RT 08 RW 08 KEL WARINGIN JAYA KEC KEDUNG WARINGIN. ",
                    "no_telp_pelapor": "081223343435",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN RENOVASI. PEMOHON SEBAGAI PIHAK YANG DIBERIKAN KUASA PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5323020100273",
                    "waktu_lapor": "01/02/2023 10:16:31",
                    "waktu_response": "01/02/2023 10:30:36",
                    "waktu_recovery": "01/02/2023 10:38:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 845,
                    "durasi_recovery_time": 502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000252700",
                    "nama_pelapor": "IBU RETNO",
                    "alamat_pelapor": "JL GG RAMLI NO 28 RT 5 RW 4 KEL KEBON PISANG KEC SUMUR BANDUNG KOTA BANDUNG",
                    "no_telp_pelapor": "0224236896",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AKHIR PLN TGL 27.01.23 = 3954 ST AKHIR PELANGGAN TGL 01.02.23 = 3690 REKENING BELUM DILUNASI MENUNGGU KOREKSI. PERSIL KOSONG. KONDISI APP SULIT DIJANGKAU. PETUGAS CATER DATANG MENCATAT NAMUN TIDAK SESUAI DAN TIDAK DIKETAHUI DATANG. IDPEL 535510436931",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020102475",
                    "waktu_lapor": "01/02/2023 10:17:01",
                    "waktu_response": "01/02/2023 10:36:43",
                    "waktu_recovery": "01/02/2023 10:38:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1182,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad haji hamdyah",
                    "alamat_pelapor": "cabang tiga ngali",
                    "no_telp_pelapor": "6285333239165",
                    "keterangan_pelapor": "tiang listriknya tidak kondusif lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WOHA"
                },
                {
                    "no_laporan": "K5423020102477",
                    "waktu_lapor": "01/02/2023 10:17:08",
                    "waktu_response": "01/02/2023 10:31:41",
                    "waktu_recovery": "01/02/2023 10:54:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKHWAN",
                    "alamat_pelapor": "JL NUSA INDAH 6 GG 1 RT 3/3 KEL MALAKA JAYA KEC DURENSAWIT JAKTIM",
                    "no_telp_pelapor": "081213151124",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 22 KWH. NO TOKEN : 3148 0566 5847 6775 8230 DAN  0834 1442 8783 9853 9887",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102478",
                    "waktu_lapor": "01/02/2023 10:17:10",
                    "waktu_response": "01/02/2023 10:19:37",
                    "waktu_recovery": "01/02/2023 10:45:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 1530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Haryani Saputri",
                    "alamat_pelapor": "Jalan Cempaka 1",
                    "no_telp_pelapor": "6281574689536",
                    "keterangan_pelapor": "tidak seimbangan antara kwh dengan penagihan tiap bulanya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020102479",
                    "waktu_lapor": "01/02/2023 10:17:10",
                    "waktu_response": "01/02/2023 12:53:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9401,
                    "durasi_recovery_time": 33933940,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAUHARI",
                    "alamat_pelapor": "DN TAMAN SAREH No. PAKAAN DAJ",
                    "no_telp_pelapor": "6285732523135",
                    "keterangan_pelapor": "MUTASI_K (G9923020188296:periksa) - PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020102481",
                    "waktu_lapor": "01/02/2023 10:17:18",
                    "waktu_response": "01/02/2023 10:19:54",
                    "waktu_recovery": "01/02/2023 11:03:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 2625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elwani",
                    "alamat_pelapor": "JL PER LENGKONG GUDANG KAV-B/142",
                    "no_telp_pelapor": "6289637155346",
                    "keterangan_pelapor": "pembayaran mahal,kwh hanya 900",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102482",
                    "waktu_lapor": "01/02/2023 10:17:22",
                    "waktu_response": "01/02/2023 11:16:36",
                    "waktu_recovery": "01/02/2023 12:25:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3554,
                    "durasi_recovery_time": 4122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibnu sadam khusairi",
                    "alamat_pelapor": "jln raya Setu GG haji Gason RT 02 RW 01 cinyogsog",
                    "no_telp_pelapor": "6285156222581",
                    "keterangan_pelapor": "beli isi token,,di isi gagal terus tokenya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020102483",
                    "waktu_lapor": "01/02/2023 10:17:22",
                    "waktu_response": "01/02/2023 10:45:20",
                    "waktu_recovery": "01/02/2023 13:32:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1678,
                    "durasi_recovery_time": 10031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yulisdawati",
                    "alamat_pelapor": "dalam koto rt 02 RW 02 Padang besi",
                    "no_telp_pelapor": "6283121742597",
                    "keterangan_pelapor": "pada saat pembelian token listrik di seluruh outlet selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020102488",
                    "waktu_lapor": "01/02/2023 10:17:34",
                    "waktu_response": "01/02/2023 10:31:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 852,
                    "durasi_recovery_time": 33942465,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG ",
                    "alamat_pelapor": "DN MANGGEH ANYAR JL ANGGREK NO.9 PERUM BUKIT GRIYA MULYA RT 2 RW 13 DS MANGGEH ANYAR KEC KARANG ANYAR KAB KARANG ANYAR, JATENG (BELAKANG SEKOLAHAN MTSN KARANG ANYAR)",
                    "no_telp_pelapor": "081393000822",
                    "keterangan_pelapor": "MUTASI_K (G9923020188129:padam) - MOHON PERIKSA APP PRABAYAR SISA KWH 114.94 TIDAK BERKURANG SEJAK 30 JAN 23  (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANGANYAR"
                },
                {
                    "no_laporan": "K5423020102489",
                    "waktu_lapor": "01/02/2023 10:17:39",
                    "waktu_response": "01/02/2023 10:21:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 33943099,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "DN KAMPUNG BARU RT./RW. NO. DS LABAN LOMBOK KEC TERINGGABAYA KAB LOMBOK TIMUR ACUAN DEPAN MASJID KAMPUNG BARU",
                    "no_telp_pelapor": "081247952634",
                    "keterangan_pelapor": "MUTASI_K (G9923020188116:token) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 12.49 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020102490",
                    "waktu_lapor": "01/02/2023 10:17:42",
                    "waktu_response": "01/02/2023 10:22:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 33943040,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antonius Mario Sacceria Siga",
                    "alamat_pelapor": "DS NILA 86451 No.0 RT. RW.",
                    "no_telp_pelapor": "6281236019156",
                    "keterangan_pelapor": "MUTASI_K (G9923020188117:kabel listrik jatuh ) - kabel listrik jatuh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5423020102493",
                    "waktu_lapor": "01/02/2023 10:17:52",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675246672,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Rian Syahputra",
                    "alamat_pelapor": "JL PR.MILENIUM ANGGREK No.3 SUNGGAL",
                    "no_telp_pelapor": "6281284381905",
                    "keterangan_pelapor": "tagihan listrik tiba\\\" membengkak\\nsebelumnya bayar cuma 200an - 300rb\\nkenapa tiba\\\" jadi 1,6jt\\n\\nmohon di respon, kenaikan yg sangat tidak wajar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGAL"
                },
                {
                    "no_laporan": "K5423020102494",
                    "waktu_lapor": "01/02/2023 10:17:53",
                    "waktu_response": "01/02/2023 10:46:15",
                    "waktu_recovery": "01/02/2023 11:46:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1702,
                    "durasi_recovery_time": 3642,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDY SETIAWAN",
                    "alamat_pelapor": "Dusun Kebonsari igir igir RT4 RW8 ",
                    "no_telp_pelapor": "6285311155411",
                    "keterangan_pelapor": "Pembayaran listrik pasca bayar untuk tagihan bulan ini sangat tidak normal, mohon dicek. karna pemakaian nya sama saja seperti bulan kemarin",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020102495",
                    "waktu_lapor": "01/02/2023 10:18:05",
                    "waktu_response": "01/02/2023 10:40:51",
                    "waktu_recovery": "01/02/2023 10:47:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1366,
                    "durasi_recovery_time": 382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL",
                    "alamat_pelapor": "SETEMPAT ALFAMART PANGRAGAJIAN JL MARIBAYA KP.PANGRAGAJIAN RT 3/8 DS KAYU AMBON KEC LEMBANG BANDUNG BARAT. PINGGIR PUSDIKAJEN",
                    "no_telp_pelapor": "089662921981",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 886.35 PTL TIDAK PADAM NO TOKEN 26385025076545824148",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102496",
                    "waktu_lapor": "01/02/2023 10:17:59",
                    "waktu_response": "01/02/2023 10:18:29",
                    "waktu_recovery": "01/02/2023 10:26:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tomie",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102497",
                    "waktu_lapor": "01/02/2023 10:18:10",
                    "waktu_response": "01/02/2023 10:42:28",
                    "waktu_recovery": "01/02/2023 10:56:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1458,
                    "durasi_recovery_time": 823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ganu saputra",
                    "alamat_pelapor": "jln. taman kaya",
                    "no_telp_pelapor": "6285264470501",
                    "keterangan_pelapor": "Butuh percepatan perluasan jaringan perumahan karna unit yg sudah terbangun udh 32 unit dari jumlah total 50 unit\\nmohon di sampaikan pada bagian terkait nya bapak/ibu PLN terhormat, karna kami juga udh di desak sama pihak konsumen perumahan buat di masukan meteran karna rumah ingin di tempati tapi kwh listrik belum masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020102499",
                    "waktu_lapor": "01/02/2023 10:18:31",
                    "waktu_response": "01/02/2023 10:20:03",
                    "waktu_recovery": "01/02/2023 22:00:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 42045,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ILMA",
                    "alamat_pelapor": "JLN HAJI MUGENI III RT 001 RW 06 NO 10A, KELURAHAN PISANGAN TIMUR, KECAMATAN PULOGADUNG JAKARTA TIMUR 13230.",
                    "no_telp_pelapor": "085692851135",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 59.744, ST APP TGL 01/02/2023 = 59.570. REK BELUM DILUNASI. (DIHUNI, BERPAGAR, TERKUNCI, MUDAH DIJANKAU PETUGAS, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.VICKO.LC TGL. 01/02/2023 JAM 15:16 DENGAN ID TIKET 12G0AA2.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102500",
                    "waktu_lapor": "01/02/2023 10:18:31",
                    "waktu_response": "01/02/2023 10:19:33",
                    "waktu_recovery": "01/02/2023 10:59:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 2386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RELITA",
                    "alamat_pelapor": "JL TENGKI RT 4 RW 5 NO 112 KEL SEPANJANG JAYA KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "085215440703",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM  SISA  7183  KWH // UPDATE ALAMAT CC.54.ADAM_BUKHORI 10:24",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020102502",
                    "waktu_lapor": "01/02/2023 10:18:48",
                    "waktu_response": "01/02/2023 10:23:18",
                    "waktu_recovery": "01/02/2023 10:32:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 545,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NINGSIH",
                    "alamat_pelapor": "KP BEBEK   RT-1 / RW-3 NO 183 KEL KEDAUNG BARU KC NEGLASARI KOTA TANGGERANG ",
                    "no_telp_pelapor": "02154373849",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 2023= 12757, APP TGL 01/02/23= 12415. MOHON AGAR PERIHAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102506",
                    "waktu_lapor": "01/02/2023 10:19:26",
                    "waktu_response": "01/02/2023 14:52:33",
                    "waktu_recovery": "01/02/2023 15:38:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 16387,
                    "durasi_recovery_time": 2784,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Toni Irawan",
                    "alamat_pelapor": "PR LEEGRAND 3 BLOK CN2 NO.5 No.",
                    "no_telp_pelapor": "628980875304",
                    "keterangan_pelapor": "kami beli token 50. sudah transfer via briva tapi token belum masuk dan sudah kadaluarsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5523020100303",
                    "waktu_lapor": "01/02/2023 10:19:36",
                    "waktu_response": "01/02/2023 10:36:18",
                    "waktu_recovery": "01/02/2023 13:46:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1002,
                    "durasi_recovery_time": 11439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURMA",
                    "alamat_pelapor": "JL KEMANTREN GG II  NO36B RT-3 / RW-3 KEL BANUDNG REJO SARI KEC SUKUN KOTA MALANG. DIDEKAT MUSHOLA NISTA HULJANAH ",
                    "no_telp_pelapor": "6285778105088",
                    "keterangan_pelapor": "1 APP TIDAK BISA MEMBELI PULSA KARENA SUDAH BATAS MAKSIMUM PEMBELIAN, PTL MENYALA SISA KWH 16,2",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020102508",
                    "waktu_lapor": "01/02/2023 10:19:37",
                    "waktu_response": "01/02/2023 10:35:38",
                    "waktu_recovery": "01/02/2023 10:54:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 961,
                    "durasi_recovery_time": 1147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mahmun Qoriyah",
                    "alamat_pelapor": "JL LINTAS SELATAN TPI Ds.NANGA TEPUAI Kec.H No.0 RT. RW.",
                    "no_telp_pelapor": "6285246549140",
                    "keterangan_pelapor": "token listrik baru beli dimasukkan usang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PUTUSSIBAU"
                },
                {
                    "no_laporan": "K5423020102510",
                    "waktu_lapor": "01/02/2023 10:19:40",
                    "waktu_response": "01/02/2023 10:44:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1486,
                    "durasi_recovery_time": 33941705,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "adzra",
                    "alamat_pelapor": "Jl. Manjahlega No.169 A",
                    "no_telp_pelapor": "6281314237982",
                    "keterangan_pelapor": "MUTASI_K (G9923020188176:gangguang) - kabel jlr terkekupas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020102512",
                    "waktu_lapor": "01/02/2023 10:19:47",
                    "waktu_response": "01/02/2023 18:44:21",
                    "waktu_recovery": "01/02/2023 18:50:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 30274,
                    "durasi_recovery_time": 378,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL PURWODADI BLORA KM 2 DN PANGCAN RT 6/6 NO- DS GETAS REJO KEC GROBOGAN KAB GROBOGAN ",
                    "no_telp_pelapor": "081329657407",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 23/11/22 PELANGGAN DATANG KE APL SETEMPAT (ULP PURWODADI KOTA) UNTUK MENGAJUKAN PB DAYA 23.000 VA. BERKAS KELENGKAPAN SUDAH DI BERIKAN KE PETUGAS NAMUN SAMPAI DENGAN SAAT INI PELANGGAN BELUM MENERIMA NO REGISTER UNTUK PENGAJUAN TSB. TGL 02/01/23 PELANGGAN DI MINTA DATANG KE APL SETEMPAT OLEH SUPERVISOR APL SETEMPAT NAMUN BELUM ADA KONFIRMASI DAN TINDAKLANJUT KEMBALI. PELANGGAN INGIN SEGERA DI BERIKAN NO REG ATAU KEPASTIAN ATAS PENGAJUAN TSB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5423020102518",
                    "waktu_lapor": "01/02/2023 10:20:29",
                    "waktu_response": "01/02/2023 11:08:28",
                    "waktu_recovery": "01/02/2023 12:06:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2879,
                    "durasi_recovery_time": 3460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Patar Dean Otto manalu",
                    "alamat_pelapor": "JL PURNAWIRAWAN",
                    "no_telp_pelapor": "6281213456058",
                    "keterangan_pelapor": "selamat pagi..saya pingin bertanya tentang tanggal brapa ke tanggal berapa hitungan tagihan listrik. karna kebetulan rumah saya kosong sejak tgl. 21 Desember 2022 sampai sekarang. . bln lalu tagihan sekitar 300 an  RB. dan bln ini tagihan juga 300 an ribu padahal manusia ga ada di rmh. jadi kenapa tagihan listrik saya sama dgn bln lalu. mohon penjelasan nya. trima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020102520",
                    "waktu_lapor": "01/02/2023 10:20:44",
                    "waktu_response": "01/02/2023 10:41:01",
                    "waktu_recovery": "01/02/2023 10:47:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1217,
                    "durasi_recovery_time": 378,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE NUR ZAMAN ",
                    "alamat_pelapor": "JL MARIBAYA LANGENSARI NO 141 RT 3 / RW 2 ",
                    "no_telp_pelapor": "0895402063299",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 415.38 KWH. CC.54.NURASIYAH.CSOI. TGL 01/02/23. PELANGGAN LAPOR KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102522",
                    "waktu_lapor": "01/02/2023 10:20:49",
                    "waktu_response": "01/02/2023 10:22:22",
                    "waktu_recovery": "01/02/2023 11:58:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 5754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LANI",
                    "alamat_pelapor": "PR RUKO TABESPOT BLOK G3 NO.12 RT.0 RW.0, PAGEDANGAN, PAGEDANGAN, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "02155787013",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PS (L/23.000 VA) MELALUI PLN 123 DENGAN NO REG 5662029006096  DIPERUNTUKAN UNTUK ACARA PESTA  PADA TGL 25/2/23 PUKUL 05:00 WIB MOHON DALAM PELAKSANAAN DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102528",
                    "waktu_lapor": "01/02/2023 10:21:06",
                    "waktu_response": "01/02/2023 10:35:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 860,
                    "durasi_recovery_time": 33942245,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya juliawan",
                    "alamat_pelapor": "PR BALI GARDEN CITY VIEW, AWILIGAR No.0 RT.0 RW.0 CIMENYAN",
                    "no_telp_pelapor": "62818631510",
                    "keterangan_pelapor": "MUTASI_K (G9923020188132:periksa ) - layar kwh ada tulisan \\\"periksa\\\" ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020102530",
                    "waktu_lapor": "01/02/2023 10:21:10",
                    "waktu_response": "01/02/2023 10:25:38",
                    "waktu_recovery": "01/02/2023 14:55:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 268,
                    "durasi_recovery_time": 16191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL POROS BAHOMAKMUR  DN BAHOMAKMUR NO. RT.0 RW.0, DS BAHO MAKMUR, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH. DEKAT PINTU GERBANG PERBATASAN DS BAHOMAKMUR  DAN DS KEREA ",
                    "no_telp_pelapor": "081342642113",
                    "keterangan_pelapor": "TGL 23/11/22 PEMBAYARAN  PROSES PD ( R1MT/900 VA- R1T/1300VA) DENGAN NO AGENDA 312119922211231064 DAN NO REG 3121115010834. BP DAN UJL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. || CC.54.AGUSTINUS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020102531",
                    "waktu_lapor": "01/02/2023 10:21:18",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675246878,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.Yusuf",
                    "alamat_pelapor": "DN 1 BALUNIJUK No. BALUN IJUK",
                    "no_telp_pelapor": "6285658384102",
                    "keterangan_pelapor": "MUTASI_K (G9923020188136:cek yantek) - slmat siang pak.. kwh kmi muncul periksa.. mohom bantuannya.. trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020102532",
                    "waktu_lapor": "01/02/2023 10:21:23",
                    "waktu_response": "01/02/2023 11:13:12",
                    "waktu_recovery": "01/02/2023 11:25:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3109,
                    "durasi_recovery_time": 751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HAERUDIN",
                    "alamat_pelapor": "DN KP. DALEM LAUK HELER No.",
                    "no_telp_pelapor": "6287750709625",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020102533",
                    "waktu_lapor": "01/02/2023 10:21:26",
                    "waktu_response": "01/02/2023 10:31:22",
                    "waktu_recovery": "01/02/2023 10:54:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 596,
                    "durasi_recovery_time": 1375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laila majrasi",
                    "alamat_pelapor": "Jl. Bintara I No.35",
                    "no_telp_pelapor": "6281933619736",
                    "keterangan_pelapor": "isi token gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102534",
                    "waktu_lapor": "01/02/2023 10:21:26",
                    "waktu_response": "01/02/2023 11:45:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5034,
                    "durasi_recovery_time": 33938051,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL PLUIT KARANG BARAT No. PLUIT",
                    "no_telp_pelapor": "6281806873126",
                    "keterangan_pelapor": "Token Gagal Reload / KWH Gagal Reload Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102537",
                    "waktu_lapor": "01/02/2023 10:21:45",
                    "waktu_response": "01/02/2023 10:22:10",
                    "waktu_recovery": "01/02/2023 10:23:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "qilin",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102538",
                    "waktu_lapor": "01/02/2023 10:21:50",
                    "waktu_response": "01/02/2023 10:23:39",
                    "waktu_recovery": "01/02/2023 13:12:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 10160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALI ANWAR",
                    "alamat_pelapor": "KP GAGA  RT-6 / RW-4  NO 303 KEL SEMANAN KEC KALI DERES KOTA JAKARTA BARAT// DEPAN RAWA ",
                    "no_telp_pelapor": "085213103388",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 68.01 KWH. (PTL TIDAK MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102543",
                    "waktu_lapor": "01/02/2023 10:22:19",
                    "waktu_response": "01/02/2023 10:41:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1139,
                    "durasi_recovery_time": 33941893,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "elisabeth eirene",
                    "alamat_pelapor": "JL INDRAGIRI RAYA 108 A No.0 RT.0 RW.0 BUGANGAN",
                    "no_telp_pelapor": "628989519590",
                    "keterangan_pelapor": "MUTASI_K (G9923020188137:muncul periksa) - tertera PERIKSA mohon clear temper\\nterimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020102545",
                    "waktu_lapor": "01/02/2023 10:22:22",
                    "waktu_response": "01/02/2023 10:23:54",
                    "waktu_recovery": "01/02/2023 11:27:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 3816,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007288927",
                    "nama_pelapor": "IBU RIHANA",
                    "alamat_pelapor": "JL BUMI 1 NO.30 RT 1/12 KEL MEKARMUKTI KEC CIKARANG UTARA KAB BEKASI",
                    "no_telp_pelapor": "081294922945",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 23 = 27.373, ST APP TGL 01/02/23 = 27.106. RUMAH DIHUNI (BERPAGAR NAMUN TIDAK TERKUNCI). APP MUDAH DIJANGKAU. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERJADI KEMBALI. REK BELUM DILUNASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102546",
                    "waktu_lapor": "01/02/2023 10:22:31",
                    "waktu_response": "01/02/2023 10:32:34",
                    "waktu_recovery": "01/02/2023 14:35:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 603,
                    "durasi_recovery_time": 14570,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Solkan",
                    "alamat_pelapor": "DS NGEMPLAK No. RT.5 RW.3",
                    "no_telp_pelapor": "6285226360118",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020102547",
                    "waktu_lapor": "01/02/2023 10:22:34",
                    "waktu_response": "01/02/2023 10:25:01",
                    "waktu_recovery": "01/02/2023 18:24:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 28781,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ZAINAL ",
                    "alamat_pelapor": "JL KAYU BESAR RT 10/12 NO 88 KEL TEGAL ALUR KEC KALIDERES JAKBAR (SETEMPAT TUKANG BURUNG)",
                    "no_telp_pelapor": "081381047878",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PB (R1MT/900 VA) DENGAN NO REG 5463012265686. TGL 01/02/23 BIAYA TELAH DILUNASI. MOHON DALAM PELAKSANAAN PETUGAS DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102548",
                    "waktu_lapor": "01/02/2023 10:22:35",
                    "waktu_response": "01/02/2023 10:59:17",
                    "waktu_recovery": "01/02/2023 12:52:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2202,
                    "durasi_recovery_time": 6797,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Subhan",
                    "alamat_pelapor": "JL BENTENG RAYA No.0 RT.0 RW.0 BENTENG",
                    "no_telp_pelapor": "6285216031300",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5223020100569",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_response": "01/02/2023 10:34:09",
                    "waktu_recovery": "01/02/2023 14:20:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 13585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILFI ",
                    "alamat_pelapor": "JL AKIL KUSUMA DYA JATI KULON NO.0 RT.- RW.- KEL JATI KEC JATI KULON KAB KUDUS // DIPERTIGAAN DEKAT SAWAH ADA REKLAME KOSONG",
                    "no_telp_pelapor": "0247602442",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223013000917 = TERKAIT G5422122804353 DAN G5423010507941. SEBELUMNYA PELANGGAN PELAPORAN KWH METER TERSAMBAR PETIR KEMUDIAN DIWAKTU BERSAMAAN REKLAME ROBOH TERKENA ANGIN. YBS SUDAH MEMBUAT SURAT TERTULIS PADA TANGGAL 05/01/2023 KE UNIT MENGHENDAKI UNTUK PERGANTIAN KWH METER. PELANGGAN MENGHENDAKI INFORMASI APAKAH MATERIAL SUDAH TERSEDIA DAN KEPASTIAN TANGGAL PERGANTIAN KWH METER KAPAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. // PELANGGAN SUDAH DIHUBUNGI OLEH UNIT TSB DAN MENYAMPAIKAN MATERIAL SUDAH ADA. SESUAI INFORMASI PELANGGAN TIANG REKLAME SUDAH TERPASANG, MOHON TINDAK LANJUTNYA.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020102549",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_response": "01/02/2023 10:23:29",
                    "waktu_recovery": "01/02/2023 11:20:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 3422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusup hidayat",
                    "alamat_pelapor": "KK KRANJI A2 No.81 RT.000 RW.00 KRANJI",
                    "no_telp_pelapor": "6285729983380",
                    "keterangan_pelapor": "tidak bisa membeli pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020102551",
                    "waktu_lapor": "01/02/2023 10:23:08",
                    "waktu_response": "01/02/2023 12:15:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6718,
                    "durasi_recovery_time": 33936265,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aswin",
                    "alamat_pelapor": "JL PERAK No.21B",
                    "no_telp_pelapor": "6285207291668",
                    "keterangan_pelapor": "MUTASI_K (G9923020188245:app) - Meteran rumah saya ada 2, A dan B dimana meteran B saya beli token muncul nya tetap meteran B tetapi meteran A saya beli keluar nya di no meteran B juga. nah ini yang lucu Pak/Bu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020102552",
                    "waktu_lapor": "01/02/2023 10:23:09",
                    "waktu_response": "01/02/2023 10:24:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 33942918,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BURHANUDIN",
                    "alamat_pelapor": "PR RUKO PROMINENCE JL JALUR SUTERA BARAT RT-/RW- NO- KEL - KEC PINANG KOTA TANGERANG // DEPAN CINO TOWER / SETEMPAT TEMPAT PARKIR ",
                    "no_telp_pelapor": "081219435611",
                    "keterangan_pelapor": "MUTASI_K (G9923020188142:tlg cek) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 4778.74 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102553",
                    "waktu_lapor": "01/02/2023 10:23:11",
                    "waktu_response": "01/02/2023 10:24:16",
                    "waktu_recovery": "01/02/2023 10:41:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 1024,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002131337",
                    "nama_pelapor": "IBU DELA ",
                    "alamat_pelapor": "JL. KEMUNING 1 KK TMN CENTURY 2 BLOK F NO. 8 RT. 05/23 KEL. PEKAYON JAYA KEC. BEKASI SELATAN KOTA BEKASI (DALAM PERUM)  ",
                    "no_telp_pelapor": "082127080121",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN\\n/KURANG TAGIH, ST AK 56899 REK BULAN FEB 2023 : ST AK ACMT : 56899, (RUMAH TERKUNCI) REKENING BELUM DILUNASI.\\n/ KURANG TAGIH\\n, ST AK REK BULANXX 2022 : 4321 ST AK \\nACMT : 5321,(TUANGKAN KONDISI ANOMALI / HASIL VERIFIKASI PADA FOTO DI\\nACMT) REKENING \\nBELUM DILUNASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020102554",
                    "waktu_lapor": "01/02/2023 10:23:11",
                    "waktu_response": "01/02/2023 10:41:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1095,
                    "durasi_recovery_time": 33941885,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "elisabeth eirene",
                    "alamat_pelapor": "JL INDRAGIRI RAYA No.108 RT.4 RW.4 BUGANGAN",
                    "no_telp_pelapor": "628989519590",
                    "keterangan_pelapor": "MUTASI_K (G9923020188138:muncul periksa) - tertera PERIKSA mohon clear temper\\nterimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020102560",
                    "waktu_lapor": "01/02/2023 10:24:17",
                    "waktu_response": "01/02/2023 10:27:48",
                    "waktu_recovery": "01/02/2023 11:30:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 3776,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVIA",
                    "alamat_pelapor": "JALAN MAKMUR PASAR 7 TEMBUNG GANG TANJUNG 1, KECAMATAN PERCUT SEI TUAN",
                    "no_telp_pelapor": "089523666760",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 8215, ST AK 8626, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 8626. REK (BELUM DILUNASI). YBS KOMPLAIN TAGIHAN SAAT INI DAN INFO PELANGGAN DIHUNI, PETUGAS TIDAK DATANG,APP SULIT DIJANGKAU. 126100515413",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102561",
                    "waktu_lapor": "01/02/2023 10:24:28",
                    "waktu_response": "01/02/2023 10:24:55",
                    "waktu_recovery": "01/02/2023 10:26:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agustina",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102564",
                    "waktu_lapor": "01/02/2023 10:24:49",
                    "waktu_response": "01/02/2023 10:37:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 753,
                    "durasi_recovery_time": 33942129,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSLIH",
                    "alamat_pelapor": "JL- NO- RT/RW-  KEL PANGENJURUTENGAH KEC PURWOREJO KAB PURWOREJO JATENG ACUAN LOKASI : SMPN 33 PURWOREJO BELOK KIRI",
                    "no_telp_pelapor": "0248501360",
                    "keterangan_pelapor": "MUTASI_K (G9923020188875:Perlu penanganan Yantek. ) - MOHON UNTUK DI TINDAKLANJUTI PERPINDAHAN TIANG ISTRIK KARENA MENGHALANGI JALAN. PELANGGAN SELAKU PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWOREJO"
                },
                {
                    "no_laporan": "K5523020100311",
                    "waktu_lapor": "01/02/2023 10:24:53",
                    "waktu_response": "01/02/2023 10:25:57",
                    "waktu_recovery": "01/02/2023 12:02:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 5797,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL. -, PERUM. DARU INDAH BLOK K NO. 18 RT 000 RW02 KEL DARU KEC JAMBE TANGERANG, ACUAN LOKASI : DEKAT STASIUN ",
                    "no_telp_pelapor": "628161366991",
                    "keterangan_pelapor": "TERKAIT NO LAPOR : K5523012600771, MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PASANG BARU EX BONGKAR RAMPUNG (R1 / 450VA) DENGAN NOMER KTP : 3171076411720002, PEMOHON ADALAH PEMILIK PERSIL,INFO PELANGGAN, PELANGGAN ADA KONTAK/KOORDINASI DENGAN BP MUJI (081997203595) OKNUM PETUGAS (UNTUK MEMBANTU PASANG BARU) PELANGGAN SUDAH MEMBAYAR SEJUMLAH UANG DENGAN CARA DI TRANFERS KE REK BCA PRIBADI OKNUM PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102569",
                    "waktu_lapor": "01/02/2023 10:25:19",
                    "waktu_response": "01/02/2023 10:26:09",
                    "waktu_recovery": "01/02/2023 11:58:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 5540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT JAYA REAL PROPERTY",
                    "alamat_pelapor": "KK TATAKA PURI BLK C7 No.5 CURUG",
                    "no_telp_pelapor": "6281254365541",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102571",
                    "waktu_lapor": "01/02/2023 10:25:35",
                    "waktu_response": "01/02/2023 10:28:58",
                    "waktu_recovery": "01/02/2023 10:31:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "atang wijaya",
                    "alamat_pelapor": "KK SUKAMANAH BLOK 3 No.0 RT.000 RW.00 CISALAK",
                    "no_telp_pelapor": "6285211949186",
                    "keterangan_pelapor": "Tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020102572",
                    "waktu_lapor": "01/02/2023 10:25:40",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675247140,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WARDANIANSYAH",
                    "alamat_pelapor": "JL MAWAR No.0 RT.001 RW.02 KEMIRIMUKA",
                    "no_telp_pelapor": "628989783574",
                    "keterangan_pelapor": "apakah tagihan sudah benar dengan pemakaian kwh 36 saja",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102575",
                    "waktu_lapor": "01/02/2023 10:25:50",
                    "waktu_response": "01/02/2023 10:57:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1900,
                    "durasi_recovery_time": 33940921,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wanangi Iwan",
                    "alamat_pelapor": "JL PENATARAN No. 7 RT. 1 RW. 3 STENDO",
                    "no_telp_pelapor": "628123457362",
                    "keterangan_pelapor": "MUTASI_K (G9923020188163:BUTUH PENAGAN TEKNIK) - di Meter muncul Periksa saya isi pulsa gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102576",
                    "waktu_lapor": "01/02/2023 10:25:50",
                    "waktu_response": "01/02/2023 10:33:35",
                    "waktu_recovery": "01/02/2023 11:55:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 465,
                    "durasi_recovery_time": 4927,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "173186",
                    "nama_pelapor": "BP PITER",
                    "alamat_pelapor": "KK BINTARA ALAM PERMAI BLK D7 NO 3 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI. ",
                    "no_telp_pelapor": "08197230503",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 14032902380 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PADA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ). INFO PELANGGAN TIDAK BISA PEMBELIAN TOKEN NOMINAL 1.000.000. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN YBS TETAP MENGINGINKAN DITINDAKLANJUTI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102577",
                    "waktu_lapor": "01/02/2023 10:26:05",
                    "waktu_response": "01/02/2023 10:29:06",
                    "waktu_recovery": "01/02/2023 10:31:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kazukibaby223@gmail.com",
                    "alamat_pelapor": "JL.CIBANGUN KALER 2 RT/RW 01/12 KEL. CIHERANG KEC. CIBEUREUM KOTA TASIKMALAYA JAWABARAT  & MASUK GANG DEPAN WARUNG  ANDIN",
                    "no_telp_pelapor": "085721539493",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM SISA 129 KWH",
                    "media": "Email",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020102578",
                    "waktu_lapor": "01/02/2023 10:26:16",
                    "waktu_response": "01/02/2023 10:37:24",
                    "waktu_recovery": "01/02/2023 15:08:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 668,
                    "durasi_recovery_time": 16244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI",
                    "alamat_pelapor": "JL BATU INTAN BLOK I.18  NO 3481 RT65/25 KEL SAKO KEC SAKO KOTA PALEMBANG",
                    "no_telp_pelapor": "081215380084",
                    "keterangan_pelapor": "TGL 01/10/22 PENANGANAN GANGGUAN MCB TERBAKAR OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. NO LG DIBERIKAN, MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020102584",
                    "waktu_lapor": "01/02/2023 10:26:38",
                    "waktu_response": "01/02/2023 10:45:34",
                    "waktu_recovery": "01/02/2023 13:15:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1136,
                    "durasi_recovery_time": 9002,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRI ",
                    "alamat_pelapor": "JL UNTUNG SURAPATI NO- RT 1 RW- KEL JONE KEC TANAH GROGOT KAB PASER ACUAN LOKASI DKT PENTASHOP (GUDANG NABATI)",
                    "no_telp_pelapor": "08125431260",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 45 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K5423020102585",
                    "waktu_lapor": "01/02/2023 10:26:30",
                    "waktu_response": "01/02/2023 10:35:22",
                    "waktu_recovery": "01/02/2023 10:51:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 532,
                    "durasi_recovery_time": 961,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ELVIS MANUKOA",
                    "alamat_pelapor": "JL JL JAMBU No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281339483399",
                    "keterangan_pelapor": "selamat Siang, Tiga hari yg lalu pada tgl 29 januari isi token 100.000 namun pada tgl 1 pebuari sisa token 1.55. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020102587",
                    "waktu_lapor": "01/02/2023 10:26:59",
                    "waktu_response": "01/02/2023 10:55:35",
                    "waktu_recovery": "01/02/2023 11:07:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1716,
                    "durasi_recovery_time": 712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ady Jaya Pratama",
                    "alamat_pelapor": "JL LINGKAR KAMPUS, LRG. PELANGI,",
                    "no_telp_pelapor": "6281274893936",
                    "keterangan_pelapor": "MOHON DI TINDAK LANJUTI DAN INFORMASI TERKAIT PRIHAL PENGEMBALIAN DANA RESTITUSI YANG MANA BERKAS NYA TELAH DI SELESAI DI ULP TERKAIT PADA TANGGAL 28 November 2022 NAMUN SAMPAI DENGAN SAAT INI BELUM ADA INFORMASI TERKAIT PRIHAL TERSEBUT UNTUK ITU MOHON INFORMASI DARI ULP TERKAIT SUDAH SAMPAI STATUS TINDAK LANJUT NYA ADAPUN NO AGENDA NYA ADALAH SEBAGAI BERIKUT: \\n111159912208293134",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102588",
                    "waktu_lapor": "01/02/2023 10:27:19",
                    "waktu_response": "01/02/2023 10:30:53",
                    "waktu_recovery": "01/02/2023 12:13:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 6147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA",
                    "alamat_pelapor": "JL PER TMN KIRANA S BLOK H22/07 KEL PESANGRAHAN KEC SOLEAR ",
                    "no_telp_pelapor": "02159893721",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT UNTUK TERKAIT INFORMASI TAGIHAN UNTUK DILAKUKAN INFORMASI DI NO TELFON PELANGGAN 085285014501 TIDAK DI BERIKAN PADA TETANGGA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100290",
                    "waktu_lapor": "01/02/2023 10:27:47",
                    "waktu_response": "01/02/2023 10:50:23",
                    "waktu_recovery": "01/02/2023 14:11:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1356,
                    "durasi_recovery_time": 12041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP KADER JAYA",
                    "alamat_pelapor": "JL KESATRIAN 9 NO 10 RT 17/3 KEL KEBON MANGGIS KEC MATRAMAN JAKTIM / LOKASI ASRAMA TENTARA ",
                    "no_telp_pelapor": "081389899007",
                    "keterangan_pelapor": "MOHON BANTU TINDAKLANJUT, PELANGGAN ID PEL 544101306399 MENGELUHKAN SEJAK 1 BULAN LALU DILAKUKAN MIGRASI KE PRABAYAR SECARA SEPIHAK KARENA TUNGGAKAN TAGLIS, PELANGGAN BERKEBERATAN  DAN MENGELUHKAN SAAT PROSES MIGRASI DILAKUKAN KONDISI PTL SEDANG KOSONG DAN TIDAK ADA KONFIRMASI TERLEBIH DAHULU SEBLUMNYA. MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020102597",
                    "waktu_lapor": "01/02/2023 10:27:46",
                    "waktu_response": "01/02/2023 10:48:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1259,
                    "durasi_recovery_time": 33941446,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wulandarie indah",
                    "alamat_pelapor": "Jl. Lurah Suntara No.18",
                    "no_telp_pelapor": "6285716379084",
                    "keterangan_pelapor": "MUTASI_K (G9923020188146:mcb terbakar) - terbakar\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020102598",
                    "waktu_lapor": "01/02/2023 10:28:01",
                    "waktu_response": "01/02/2023 10:28:31",
                    "waktu_recovery": "01/02/2023 10:29:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 55,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102599",
                    "waktu_lapor": "01/02/2023 10:28:06",
                    "waktu_response": "01/02/2023 11:19:50",
                    "waktu_recovery": "01/02/2023 11:40:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3104,
                    "durasi_recovery_time": 1248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Apriansyah",
                    "alamat_pelapor": "DS PRABUMULIH 2 No.",
                    "no_telp_pelapor": "6282377239855",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA BELITI"
                },
                {
                    "no_laporan": "K5423020102604",
                    "waktu_lapor": "01/02/2023 10:28:25",
                    "waktu_response": "01/02/2023 10:34:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 376,
                    "durasi_recovery_time": 33942290,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "146146",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL KPBD NO. 24 RT-9 RW-1 KEL. SUKANBUMI SELATAN KEC. KEBON JERUK JAKARTA BARAT 11560 (SEBELUM SMK 45).",
                    "no_telp_pelapor": "08119770012",
                    "keterangan_pelapor": "MUTASI_K (G9923020188139:urgent) - PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 32902039067 DAN SISA 36 KWH. NO TOKEN 3100 4418 1888 3027 0120",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102606",
                    "waktu_lapor": "01/02/2023 10:28:25",
                    "waktu_response": "01/02/2023 10:31:58",
                    "waktu_recovery": "01/02/2023 10:59:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 1654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suwarno",
                    "alamat_pelapor": "JL WONOSAREN RT.0 RW.0 WONOSAREN",
                    "no_telp_pelapor": "6285867012111",
                    "keterangan_pelapor": "mau mengubah tipe R1M ke R1",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102608",
                    "waktu_lapor": "01/02/2023 10:28:39",
                    "waktu_response": "01/02/2023 10:50:36",
                    "waktu_recovery": "01/02/2023 13:45:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 10508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Agustyaningsih",
                    "alamat_pelapor": "Jl. Sidotopo V No.2 B",
                    "no_telp_pelapor": "6283849770195",
                    "keterangan_pelapor": "Tagihan bulan ini naik hingga 170rb dari tagihan sebelumnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5423020102609",
                    "waktu_lapor": "01/02/2023 10:28:52",
                    "waktu_response": "01/02/2023 11:16:45",
                    "waktu_recovery": "01/02/2023 11:38:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2873,
                    "durasi_recovery_time": 1320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBNU SADAM ",
                    "alamat_pelapor": "JL RAYA SETU GG H GASON RT-2 / RW-1 NO.105 DN CINYOSOG DESA PASIR ANGIN KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "085156222581",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 139.77 KWH. NO TOKEN 69081877899448438991",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020102610",
                    "waktu_lapor": "01/02/2023 10:28:49",
                    "waktu_response": "01/02/2023 10:34:42",
                    "waktu_recovery": "01/02/2023 10:38:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 233,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abian Blitar",
                    "alamat_pelapor": "JL DSN SANANKULON KEC SANAN No.",
                    "no_telp_pelapor": "6285656794668",
                    "keterangan_pelapor": "mohon maaf pak pelanggan dengan nomor meter 56216176133  sudah pengajuan pindah tarif berkas sudah di pln sudah 6 bulan lebih blm ada tindak lanjutnya sampai sekarang... moion bantuanya termakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020102613",
                    "waktu_lapor": "01/02/2023 10:29:12",
                    "waktu_response": "01/02/2023 10:32:46",
                    "waktu_recovery": "01/02/2023 11:05:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 1975,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sharif",
                    "alamat_pelapor": "cempaka baru VII/43 rt2 rw7",
                    "no_telp_pelapor": "6281212229693",
                    "keterangan_pelapor": "sy mengajukan turun daya, tp blm ada yg dateng/ nelpon dri pihak pln, sy mohon dri pihak pln berkenan utk  membantu secepatnya dlm proses penurunan daya nya, no 541309922301313579",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102614",
                    "waktu_lapor": "01/02/2023 10:29:17",
                    "waktu_response": "01/02/2023 19:12:40",
                    "waktu_recovery": "01/02/2023 19:14:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 31403,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bu Purba",
                    "alamat_pelapor": "BT HULU SIAK",
                    "no_telp_pelapor": "6285274458675",
                    "keterangan_pelapor": "konversi listrik dr pra bayar ke pasca bayar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIAK SRI INDRAPURA"
                },
                {
                    "no_laporan": "K5423020102616",
                    "waktu_lapor": "01/02/2023 10:29:37",
                    "waktu_response": "01/02/2023 11:15:13",
                    "waktu_recovery": "01/02/2023 14:50:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2736,
                    "durasi_recovery_time": 12928,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NOVIZA FAJRIA",
                    "alamat_pelapor": "JL KALUMBUK No. RT.4 RW.3 KALUMBUK",
                    "no_telp_pelapor": "628119691993",
                    "keterangan_pelapor": "Lorong depan tk aisyah kalumbuk, gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5423020102621",
                    "waktu_lapor": "01/02/2023 10:30:36",
                    "waktu_response": "01/02/2023 10:31:04",
                    "waktu_recovery": "01/02/2023 10:31:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 46,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dewi",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102622",
                    "waktu_lapor": "01/02/2023 10:30:42",
                    "waktu_response": "01/02/2023 10:45:48",
                    "waktu_recovery": "01/02/2023 10:47:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 906,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dinda dwi",
                    "alamat_pelapor": "LR 4 BALUN KESEHATAN RT.0 RW.0 BALUN",
                    "no_telp_pelapor": "6281228353979",
                    "keterangan_pelapor": "tagihan listrik naik mendadak (tolong periksa kWh nya)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K5323020100294",
                    "waktu_lapor": "01/02/2023 10:31:39",
                    "waktu_response": "01/02/2023 10:49:20",
                    "waktu_recovery": "01/02/2023 10:53:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1061,
                    "durasi_recovery_time": 227,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERWIN",
                    "alamat_pelapor": "JL CILENGKRANG I NO 25 RT 4 RW 6 KEL CISURUPAN KEC CIBIRU KOTA BANDUNG",
                    "no_telp_pelapor": "081394318000",
                    "keterangan_pelapor": "NO METER 60015668480 TIDAK BISA BELI TOKEN PTL MENYALA SISA 37 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020102636",
                    "waktu_lapor": "01/02/2023 10:31:42",
                    "waktu_response": "01/02/2023 14:53:11",
                    "waktu_recovery": "01/02/2023 16:00:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 15689,
                    "durasi_recovery_time": 4053,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sandri arwansah",
                    "alamat_pelapor": "JL TG. SIAPI-API KB BUNGA",
                    "no_telp_pelapor": "62895420470006",
                    "keterangan_pelapor": "pengisian token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5323020100295",
                    "waktu_lapor": "01/02/2023 10:31:54",
                    "waktu_response": "01/02/2023 10:48:53",
                    "waktu_recovery": "01/02/2023 10:52:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1019,
                    "durasi_recovery_time": 227,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000039188",
                    "nama_pelapor": "PA RIZAL",
                    "alamat_pelapor": "JL. RAYA LEMBANG, GG. GEBEO RT 2 RW 5 DS. JAYAGIRI KEC. LEMBANG KAB. BANDUNG BARAT / SETEMPAT TOKO ALFAMART, DEPAN RM ASEP STROBERI LEMBANG",
                    "no_telp_pelapor": "081294659217",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 124.92 KWH, NO TOKEN : 3442 5208 4089 3218 2463 DAN 6494 0330 0854 1271 4843, IDPEL 535890240233",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102638",
                    "waktu_lapor": "01/02/2023 10:31:47",
                    "waktu_response": "01/02/2023 10:51:08",
                    "waktu_recovery": "01/02/2023 11:03:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1161,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZHARI",
                    "alamat_pelapor": "JL PASAR 1 REL GG MESJID No.0 0",
                    "no_telp_pelapor": "6281263962307",
                    "keterangan_pelapor": "kWh meter saya tidak bisa di isi token beberapa kali selalu gagal . ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102640",
                    "waktu_lapor": "01/02/2023 10:31:51",
                    "waktu_response": "01/02/2023 10:33:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 33942336,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya juliawan",
                    "alamat_pelapor": "PR CHERRYFIELD CLUSTER GRAND CELESTE No.0 RT.0 RW.0 BLOK 88 F",
                    "no_telp_pelapor": "62818631510",
                    "keterangan_pelapor": "MUTASI_K (G9923020188135:mohon dibantu dilakukan pemeriksaan) - mcb kwh dol",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020102642",
                    "waktu_lapor": "01/02/2023 10:31:58",
                    "waktu_response": "01/02/2023 11:00:24",
                    "waktu_recovery": "01/02/2023 11:15:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede rohmah",
                    "alamat_pelapor": "kp cisomang tengah rt 01/09 no 55",
                    "no_telp_pelapor": "6283141239773",
                    "keterangan_pelapor": "pengisian tok3n pulsa selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020102646",
                    "waktu_lapor": "01/02/2023 10:32:06",
                    "waktu_response": "01/02/2023 11:55:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4983,
                    "durasi_recovery_time": 33937462,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad",
                    "alamat_pelapor": "KP BOJONG SARI No.0 RT.004 RW.04 CIAPUS",
                    "no_telp_pelapor": "6283811182004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188413:perlu penanganan yantek) - listrik rumah saya tegangannya rendah, ketika dicek rata rata hanya 170V. Jadi lampu, kipas angin dan kulkas sering redup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5523020100319",
                    "waktu_lapor": "01/02/2023 10:32:15",
                    "waktu_response": "01/02/2023 10:35:35",
                    "waktu_recovery": "01/02/2023 10:46:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VALENTINO ",
                    "alamat_pelapor": "JL BATAKTE RT 7 RW 2 KEL BATAKTE KEC KUPANG BARAT KAB KUPANG NTT ,MASUK DARI SAMPING PUSKESMAS,DEKAT KANTOR LURAH BATAKTE ",
                    "no_telp_pelapor": "082159063243",
                    "keterangan_pelapor": "SISA PULSA TIDAK BERKURANG SEJAK 1 MINGGU LALU,PTL NYALA NORMAL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5323020100296",
                    "waktu_lapor": "01/02/2023 10:32:12",
                    "waktu_response": "01/02/2023 10:51:04",
                    "waktu_recovery": "01/02/2023 13:45:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1132,
                    "durasi_recovery_time": 10459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZKI",
                    "alamat_pelapor": "JL BLOK SONGO 0 0 RT-0 / RW-0",
                    "no_telp_pelapor": "083152989338",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 32161971455 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH TIDAK MENGETAHUI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTAPINANG"
                },
                {
                    "no_laporan": "K5423020102648",
                    "waktu_lapor": "01/02/2023 10:32:14",
                    "waktu_response": "01/02/2023 10:48:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 961,
                    "durasi_recovery_time": 33941476,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Safi'i",
                    "alamat_pelapor": "DS SERUPA INDAH No.0 RT.1 RW.2",
                    "no_telp_pelapor": "6285357485405",
                    "keterangan_pelapor": "MUTASI_K (G9923020188145:gangguan) - mohon di bantu pak konek tor kebakar \\nposko Pakuan ratu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020102653",
                    "waktu_lapor": "01/02/2023 10:32:52",
                    "waktu_response": "01/02/2023 16:18:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20754,
                    "durasi_recovery_time": 33921645,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP Mohamad Maolani",
                    "alamat_pelapor": "JL RAYA KAJEN RT5 RW2 KEL. KAJEN KEC. TALANG KAB. TEGAL  JATENG",
                    "no_telp_pelapor": "0882007057009",
                    "keterangan_pelapor": "MUTASI_K (G9923020188534:TEKNIK) - KELUHAN PENGGUNA PLN MOBILE RATING 1. PELANGGAN MENGELUHKAN PERIHAL BANYAK RUMAH PADAM, DALAM 1 MINGGU TERJADI 4 KALI PADAM LISTRIK,. PELANGGAN BERSEDIA MENGUBAH RATING APABILA PERMASALAHAN TELAH DITINDAKLANJUTI. #REVIEWPLNMOBILE\\n",
                    "media": "Ulasan Aplikasi PLN Mobile",
                    "nama_ulp": "ULP SLAWI"
                },
                {
                    "no_laporan": "K5423020102655",
                    "waktu_lapor": "01/02/2023 10:33:03",
                    "waktu_response": "01/02/2023 10:33:31",
                    "waktu_recovery": "01/02/2023 10:34:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "risky",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102657",
                    "waktu_lapor": "01/02/2023 10:33:21",
                    "waktu_response": "01/02/2023 10:53:41",
                    "waktu_recovery": "01/02/2023 12:20:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1220,
                    "durasi_recovery_time": 5184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0903260",
                    "nama_pelapor": "BP SANTANI ",
                    "alamat_pelapor": "JL IMAM BONJOL RAYA  NO. 61  BLOK N RT 1 /- KEL /KEC KARAWACI TANGERANG // SETEMPAT RUKO SEBRANG PABRIK SINTA ",
                    "no_telp_pelapor": "02159587452",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR , KARENA SALAH SATU ANGKA PADA DISPLAY TIDAK JELAS ( TERPUTUS ) PTL TIDAK PADAM . ID METER 32902261984",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102660",
                    "waktu_lapor": "01/02/2023 10:33:36",
                    "waktu_response": "01/02/2023 10:57:48",
                    "waktu_recovery": "01/02/2023 12:19:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1452,
                    "durasi_recovery_time": 4927,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Soraya Kurnia putri",
                    "alamat_pelapor": "dsn. tanah los RT/RW 01/01 ",
                    "no_telp_pelapor": "6285749349413",
                    "keterangan_pelapor": "maaf. mau tanya nomer meter.nya kWh atas nama Masitah. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102663",
                    "waktu_lapor": "01/02/2023 10:33:48",
                    "waktu_response": "01/02/2023 11:36:29",
                    "waktu_recovery": "01/02/2023 11:43:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3761,
                    "durasi_recovery_time": 442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indrawati",
                    "alamat_pelapor": "JL P ANJASMORO L2/7 RT.0 RW.0 SMG BRT",
                    "no_telp_pelapor": "628164258420",
                    "keterangan_pelapor": "catat meter mandiri 61874 ditagihkan 61909",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020102665",
                    "waktu_lapor": "01/02/2023 10:33:51",
                    "waktu_response": "01/02/2023 11:38:36",
                    "waktu_recovery": "01/02/2023 12:00:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3885,
                    "durasi_recovery_time": 1319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yusran",
                    "alamat_pelapor": "DN TANAMONI No.0 RT.0 RW.0 SARUDU",
                    "no_telp_pelapor": "6282273591522",
                    "keterangan_pelapor": "Token Listrik tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASANGKAYU"
                },
                {
                    "no_laporan": "K5523020100322",
                    "waktu_lapor": "01/02/2023 10:34:13",
                    "waktu_response": "01/02/2023 11:02:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1691,
                    "durasi_recovery_time": 33940627,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NANDA",
                    "alamat_pelapor": "JL SWASA TENGAH PASAR IV GG MANGGA NO.- RT-- / RW-- KEL MABAR HILIR KEC MEDAN DELI KOTA MEDAN \\nLOKASI : DEKAT GROSIR RIAN ",
                    "no_telp_pelapor": "085359107281",
                    "keterangan_pelapor": "MUTASI_K (G9923020188171:c) - TGL  23/01/2023 PENANGANAN GANGGUAN APP TERTERA RUSAK (900 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G1223012300599 MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102667",
                    "waktu_lapor": "01/02/2023 10:34:07",
                    "waktu_response": "01/02/2023 10:35:43",
                    "waktu_recovery": "01/02/2023 12:07:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 5535,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zulay",
                    "alamat_pelapor": "JL GG. KARYA No. RT.0 RW.0 DUREN JAYA",
                    "no_telp_pelapor": "6285691385172",
                    "keterangan_pelapor": "ada kendala di kilomiter dan lampu indikator nya hidup lampu oren.\\ndan tambah boros banget.\\nmohon di cek kan.\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K3223020100138",
                    "waktu_lapor": "01/02/2023 10:34:20",
                    "waktu_response": "01/02/2023 10:36:52",
                    "waktu_recovery": "01/02/2023 11:55:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 4709,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FANI ",
                    "alamat_pelapor": "JL.NUSANTARA POROS NO.17 RT.0/0  KEL WOSI KEC.  MANOKWARI BARAT, KAB. MANOKWARI, PAPUA BARAT ( DEPAN KANTOR BERITA ANTARA ) ",
                    "no_telp_pelapor": "81284623507",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, TGL 29/01/2023 PELANGGAN MENGAJUKAN PERMOHONAN TURUN DAYA ( R2T/3500VA- R1T/2200VA ) DENGAN NO AGENDA: 424109922301294565 DAN NO REG : 4241015020692 NAMUN BELUM BISA MELAKUKAN PEMBAYARAN KARENA STATUS PADA APLIKASI AP2T \\\"PERMOHONAN BELUM DISAHKAN MANAGER\\",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANOKWARI KOTA"
                },
                {
                    "no_laporan": "K5323020100302",
                    "waktu_lapor": "01/02/2023 10:34:29",
                    "waktu_response": "01/02/2023 11:12:10",
                    "waktu_recovery": "01/02/2023 11:15:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DAVID ",
                    "alamat_pelapor": "JL RAYA SAMARANG NO 76 KEL CINTA ASIH KEC SAMARANG KAB GARUT / SEBRANG YAYASAN NURUL ILAHI ",
                    "no_telp_pelapor": "082118500500",
                    "keterangan_pelapor": "PETUGAS MELAKUKAN PENANGANAN GANGGUAN TGL (2 BULAN YANG LALU) DENGAN CARA SAMBUNG LANGSUNG. PTL MENYALA. PELANGGAN INGIN DINORMALKAN KEMBALI. IDPEL 532931826075",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LELES"
                },
                {
                    "no_laporan": "K5423020102671",
                    "waktu_lapor": "01/02/2023 10:34:29",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675247669,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alno Grahana",
                    "alamat_pelapor": "Trans Buru Mako-Modaumohe",
                    "no_telp_pelapor": "6281341078330",
                    "keterangan_pelapor": "Permohonan pindah tarif R1MT 900V ke B1 900V",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAKO"
                },
                {
                    "no_laporan": "K5423020102673",
                    "waktu_lapor": "01/02/2023 10:34:35",
                    "waktu_response": "01/02/2023 10:38:34",
                    "waktu_recovery": "01/02/2023 10:54:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000665488",
                    "nama_pelapor": "IBU YUNITA",
                    "alamat_pelapor": "KK GRIYA CIBINONG INDAH1 BLOK  I NO.3 RT. 04/ - KEL. NAGGEWER KEC. CIBINONG KAB BOGOR JABAR (DEKAT POS RONDA RT 04)",
                    "no_telp_pelapor": "02129455029",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER KABEL SR  KARENA RENOVASI. PEMOHON SELAKU YANG DIKUASAKAN PERSIL TSB. TERKAIT K5423013005376 BELUM ADA TINDAKLANJUT HINGGA SAAT INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102674",
                    "waktu_lapor": "01/02/2023 10:34:45",
                    "waktu_response": "01/02/2023 11:12:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2273,
                    "durasi_recovery_time": 33940013,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDNA",
                    "alamat_pelapor": "DN SO'ONGAN No. RT.0 RW.0 DUNGKEK",
                    "no_telp_pelapor": "6282335353335",
                    "keterangan_pelapor": "MUTASI_K (G9923020188180:mohon bantuan) - tidak bisa diisi pulsa token keluar notifikasi melebihi batas padahal sudah tanggal 01/02/2023. Tolong dibantu Bapak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020102676",
                    "waktu_lapor": "01/02/2023 10:35:01",
                    "waktu_response": "01/02/2023 10:37:07",
                    "waktu_recovery": "01/02/2023 10:44:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 470,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025879108",
                    "nama_pelapor": "IBU MELIA ",
                    "alamat_pelapor": "JL PROKLAMASI NO 63 A RT 7 RW 3 KEL. PEGANGSAAN KEC. MENTENG JAKPUS ACUAN : SEBRANG TOKO BUKU IMANUEL ",
                    "no_telp_pelapor": "0213153036",
                    "keterangan_pelapor": "PELANGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA 12.6 KWH. NO TOKEN : 1596 2061 6843 9500 6625",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102677",
                    "waktu_lapor": "01/02/2023 10:35:01",
                    "waktu_response": "01/02/2023 11:04:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1771,
                    "durasi_recovery_time": 33940499,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "evankurniawannn1@gmail.com",
                    "alamat_pelapor": "JALAN PENDIDIKAN, KELURAHAN TEGAL REJO, KECAMATAN MEDAN PERJUANGAN",
                    "no_telp_pelapor": "082277742727",
                    "keterangan_pelapor": "MUTASI_K (G9923020188167:c) - TGL 31-01-2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEBRUARI 2023 TELAH DILUNASI MELALUI BANK BSI PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102678",
                    "waktu_lapor": "01/02/2023 10:35:03",
                    "waktu_response": "01/02/2023 13:37:23",
                    "waktu_recovery": "01/02/2023 13:48:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10940,
                    "durasi_recovery_time": 687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eva Maya Sari",
                    "alamat_pelapor": "JL K.WISATA/K.BERSAMA No.0 JOHOR",
                    "no_telp_pelapor": "6282276342949",
                    "keterangan_pelapor": "Meteran gak berputar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5423020102679",
                    "waktu_lapor": "01/02/2023 10:35:06",
                    "waktu_response": "01/02/2023 10:38:57",
                    "waktu_recovery": "01/02/2023 10:57:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 231,
                    "durasi_recovery_time": 1101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salmiyana",
                    "alamat_pelapor": "Rachita Garden 3 Blok C3/06",
                    "no_telp_pelapor": "6285255625744",
                    "keterangan_pelapor": "Mohon dibantu untuk mempercepat pemasangan listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020102681",
                    "waktu_lapor": "01/02/2023 10:35:33",
                    "waktu_response": "01/02/2023 10:35:55",
                    "waktu_recovery": "01/02/2023 10:37:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dina",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "nformasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102683",
                    "waktu_lapor": "01/02/2023 10:35:37",
                    "waktu_response": "01/02/2023 10:48:27",
                    "waktu_recovery": "01/02/2023 11:15:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 1619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ema",
                    "alamat_pelapor": "PR TAMAN KARANG BAHAGIA A2 No.9 RT.0 KRGBAHAGIA",
                    "no_telp_pelapor": "6282299031416",
                    "keterangan_pelapor": "mcb lemah, jepret terus sudah ganti box bayar 350rb tetep masih jepret.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102684",
                    "waktu_lapor": "01/02/2023 10:35:44",
                    "waktu_response": "01/02/2023 10:43:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 481,
                    "durasi_recovery_time": 33941746,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mks Bbt",
                    "alamat_pelapor": "DN WOLOLORA KEC.BOLA KAB.SIKKA No.0 RT.11 RW.6 UMA UTA",
                    "no_telp_pelapor": "6281391715259",
                    "keterangan_pelapor": "MUTASI_K (G9923020188140:tegangan drop) - mohon di bantu penormalanya tegangan tidak normal di area berikut ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020102685",
                    "waktu_lapor": "01/02/2023 10:35:50",
                    "waktu_response": "01/02/2023 10:57:59",
                    "waktu_recovery": "01/02/2023 12:19:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1329,
                    "durasi_recovery_time": 4904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sugeng Setiawan, S. H.",
                    "alamat_pelapor": "KP KARANGASEM No. RT.0 RW.0",
                    "no_telp_pelapor": "6283847899333",
                    "keterangan_pelapor": "Geser Meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102686",
                    "waktu_lapor": "01/02/2023 10:35:59",
                    "waktu_response": "01/02/2023 12:15:01",
                    "waktu_recovery": "01/02/2023 15:29:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5942,
                    "durasi_recovery_time": 11659,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNIKE",
                    "alamat_pelapor": "PR PESONA REGENCY CLUSTER PESONA RIVER SIDE BLOK NB NO 13 KEL PATRANG KEC PATRANG KAB JEMBER ",
                    "no_telp_pelapor": "082266609090",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5123020100494",
                    "waktu_lapor": "01/02/2023 10:35:55",
                    "waktu_response": "01/02/2023 10:37:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33942109,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JESIKA",
                    "alamat_pelapor": "JL CIPULIR 1 NO16 RT 7 RW 4 KEL CIPULIR KEC KEBAYORAN LAMA JAKSEL / DEKAT PASAR CIDODOL",
                    "no_telp_pelapor": "081282232388",
                    "keterangan_pelapor": "MUTASI_K (G9923020188141:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 18.95\\n13173862448376231835, TIDAK ADA PETUGAS MELAKUKAN PEMBARUAN APP METER.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102689",
                    "waktu_lapor": "01/02/2023 10:36:03",
                    "waktu_response": "01/02/2023 10:40:30",
                    "waktu_recovery": "01/02/2023 10:51:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.Ibnu Qayim Abdhy",
                    "alamat_pelapor": "desa parhorboan paniaran' rumah Jonsius Nababan",
                    "no_telp_pelapor": "62811645539",
                    "keterangan_pelapor": "PSB belum selesai dipasang, sudah HT:  2 minggu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIBORONG-BORONG"
                },
                {
                    "no_laporan": "K5423020102693",
                    "waktu_lapor": "01/02/2023 10:36:15",
                    "waktu_response": "01/02/2023 10:42:08",
                    "waktu_recovery": "01/02/2023 10:46:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hanna Rouli",
                    "alamat_pelapor": "- - No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281393481506",
                    "keterangan_pelapor": "sudah membeli pulsa token, tetapi gagal terus. \\nmohon bantuannya. trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020102700",
                    "waktu_lapor": "01/02/2023 10:36:54",
                    "waktu_response": "01/02/2023 10:41:58",
                    "waktu_recovery": "01/02/2023 10:43:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 304,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003387236",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "KP RANCABANGO JL. IR H.JUANDA RT.3/RW.15 KEL PANGLAYUNGA KEC CIPEDES KOTA TASIKMALAYA SETEMPAT ALFAMART",
                    "no_telp_pelapor": "0859144715050",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 304 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5123020100498",
                    "waktu_lapor": "01/02/2023 10:37:04",
                    "waktu_response": "01/02/2023 11:19:47",
                    "waktu_recovery": "01/02/2023 19:47:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2563,
                    "durasi_recovery_time": 30451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0107556",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "JL WONOKROMO SS NO 56 B RT4 RW5 KEL WONOKROMO KEC WONOKROMO KOTA SURABAYA / DEKAT MASJID ",
                    "no_telp_pelapor": "0317438371",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA , TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 BERIKUT BK  TELAH DILUNASI VIA PC POS \\tBANK TABUNGAN NEGARA , NAMUN PELANGGAN INFOKAN TIDAK MERASA MELUNASI TAGLIS JANUARI 2023 TERSEBUT. PTL MINTA DISAMBUNG KEMBALI, IDPEL TIDAK BISA DIENTRY KARENA ADA LAPORAN SEBELUMNYA VIA PLN MOBILE K5423013110317",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020102702",
                    "waktu_lapor": "01/02/2023 10:37:09",
                    "waktu_response": "01/02/2023 10:44:46",
                    "waktu_recovery": "01/02/2023 11:11:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 457,
                    "durasi_recovery_time": 1620,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ady Jaya Pratama",
                    "alamat_pelapor": "DSN DAMAI DS GEUDONG TAMPU,",
                    "no_telp_pelapor": "6281271854200",
                    "keterangan_pelapor": "MOHON DI TINDAK LANJUTI TERKAIT PRIHAL PENYAMBUNGAN BARU YANG MANA TELAH DI LAKUKAN PEMBAYARAN PADA TANGGAL DESEMBER 2022 DENGAN NO REGISTRASI 1122512018923 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MAHON AGAR SEGERA DI TINDAK LANJUTI UNTUK DI LAKUKAN CETAK PERINTAH KERJA TERIMA KASIH ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BIREUEN"
                },
                {
                    "no_laporan": "K5423020102703",
                    "waktu_lapor": "01/02/2023 10:37:18",
                    "waktu_response": "01/02/2023 10:44:22",
                    "waktu_recovery": "01/02/2023 12:08:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 5025,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000711458",
                    "nama_pelapor": "BP FARIZ",
                    "alamat_pelapor": "JL KOPERPU 1 NO. 90, RT 6 RW 18 KELURAHAN AREN JAYA KECAMATAN BEKASI TIMUR KOTA BEKASI 17111. LOKASI RUMAH BERADA DI PINGGIR KALI",
                    "no_telp_pelapor": "08998389009 ",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 2023 = 49475, ST BERDASARKAN APP TGL 01/02/2023 = 49433. REK (BELUM DILUNASI). (RUMAH KOSONG SEJAK 10/01/2023 HINGGA 30/01/2023, BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU, PETUGAS RUTIN DATANG)",
                    "media": "Email",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020102707",
                    "waktu_lapor": "01/02/2023 10:37:32",
                    "waktu_response": "01/02/2023 11:45:12",
                    "waktu_recovery": "01/02/2023 15:28:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4060,
                    "durasi_recovery_time": 13387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SAIFUL HADI",
                    "alamat_pelapor": "JLN. AHMAD YANI, RT. 20/RW. 07 RK. B, PONCOWATI,TERBANGGI BESAR, LAMPUNG TENGAH, LAMPUNG. DEKAT KANTOR POS PONCOWATI",
                    "no_telp_pelapor": "0895376717370",
                    "keterangan_pelapor": "\\nMOHON UNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER \\nTIANG DIKARENAKAN  RENOVASI BANGUNAN DENGAN NO. KTP PENANGGUNG JAWAB\\n1802072211950005 . ANM SAIFUL HADI  PEMOHON \\nMENGAKU SEBAGAI PENANGGUNG JAWAB. PELANGGAN TELAH \\nMEMPERSIAPKAN LAHAN UNTUK TIANG.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDAR JAYA"
                },
                {
                    "no_laporan": "K2323020100107",
                    "waktu_lapor": "01/02/2023 10:37:24",
                    "waktu_response": "01/02/2023 10:39:17",
                    "waktu_recovery": "01/02/2023 10:54:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MADE MURDIANA",
                    "alamat_pelapor": "JL PANTAI KUTA 3 GG POPPIES 1 RT. - BR PANDEMAS KEL. KUTA SELATAN KEC. KUTA KAB BADUNG. ",
                    "no_telp_pelapor": "0361760045",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT, PELANGGAN KWH AMR MENGINFORMASIKAN BAHWA STAND APP AWAL DAN AKHIR DI APP METER TIDAK TERLIHAT. INFORMASI PELANGGAN BIASANYA LAYAR APP MENUNJUKAN STAND AWAL DAN AKHIR NAMUN SAAT INI TIDAK TERLIHAT. PTL MENYALA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020102709",
                    "waktu_lapor": "01/02/2023 10:37:26",
                    "waktu_response": "01/02/2023 11:13:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2142,
                    "durasi_recovery_time": 33939983,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Taman Indah622",
                    "alamat_pelapor": "KP LAOK SABA NYABAKAN TMR No.0 RT.4 RW.1 NYABAKAN T",
                    "no_telp_pelapor": "6285257045401",
                    "keterangan_pelapor": "MUTASI_K (G9923020188259:mohon bantuan) - gagal memasukkan token mohon bantuan butuh kct/ key change token ini nomernya.14001920330 atas nama misnawan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020102710",
                    "waktu_lapor": "01/02/2023 10:37:35",
                    "waktu_response": "01/02/2023 11:46:45",
                    "waktu_recovery": "01/02/2023 13:43:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4150,
                    "durasi_recovery_time": 7031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul kowi",
                    "alamat_pelapor": "JL KENANGA No. MLAJAH",
                    "no_telp_pelapor": "6281973258802",
                    "keterangan_pelapor": "slmt pagi Bpk/ ibu \\nsudah berjalan 2 Mingguan saya membeli token selalu gagal dalam pembelian nya.\\nsya sudah melakukan pengaduan kpda PLN mobile sebelumnya dan keterangan nya disuruh melakukan pembelian pada tanggal 1 Februari, dan tetap saja keterangan nya selalu gagal dalam pembelian nya, mohon segera di proses Bpk/ibu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020102712",
                    "waktu_lapor": "01/02/2023 10:37:37",
                    "waktu_response": "01/02/2023 10:42:31",
                    "waktu_recovery": "01/02/2023 11:38:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 294,
                    "durasi_recovery_time": 3374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14330846859",
                    "nama_pelapor": "BP DADANG",
                    "alamat_pelapor": "KP SEPATAN JL RAYA MAUK KM 11 RT-2 / RW-2 KEL SEPATAN KEC SEPATAN, KAB TANGERANG. ACUAN : SETEMPAT KIOS PISANG / DEPAN SPBU SEPATAN",
                    "no_telp_pelapor": "02122259368",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). NO TOKEN 5009 6938 6265 6286 8664",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5323020100306",
                    "waktu_lapor": "01/02/2023 10:37:54",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675247874,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEWA",
                    "alamat_pelapor": "DN LILIR  GUNUNG SARI DS MAMBALAN KEC GUNUNGSARI KAB LOMBOK BARAT  LOKASI : DI BARAT PASAR LILIR ",
                    "no_telp_pelapor": "087865905698",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5523013100269  1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 393. NO TOKEN : 2573 5592 9747 5665 5102/ SISA 376 KWH / NO TLP TIDAK BISA DI HUBUNGI VIA WA HANYA TLP SAJA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020102717",
                    "waktu_lapor": "01/02/2023 10:38:09",
                    "waktu_response": "01/02/2023 10:52:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 884,
                    "durasi_recovery_time": 33941198,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDUL HALIM",
                    "alamat_pelapor": "DS SB SUKO No. 0 RT. 4 RW. 1 KRAJAN 1",
                    "no_telp_pelapor": "6285258806685",
                    "keterangan_pelapor": "MUTASI_K (G9923020188150:gangguan) - di blokir minta nomor regestrasi mau bayar tagsus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020102718",
                    "waktu_lapor": "01/02/2023 10:38:11",
                    "waktu_response": "01/02/2023 10:48:41",
                    "waktu_recovery": "01/02/2023 11:58:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 4207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maulanaajisaputra",
                    "alamat_pelapor": "KP KALI ULU No.0 RT.000 RW.00 CIKARANG",
                    "no_telp_pelapor": "6281311766686",
                    "keterangan_pelapor": "hasil catat meter sama pembayaran berbeda.  Kwh cuma kena 463 perKWH 1.352  . 463x1.353=625.976 pas mau pembayaran menjadi 763.088",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102720",
                    "waktu_lapor": "01/02/2023 10:38:23",
                    "waktu_response": "01/02/2023 11:00:59",
                    "waktu_recovery": "01/02/2023 11:27:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1356,
                    "durasi_recovery_time": 1607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE MUSLIM",
                    "alamat_pelapor": "Gg. Satria IV No.2",
                    "no_telp_pelapor": "6281325797899",
                    "keterangan_pelapor": "mohon untuk pindahkan tiang listrik karna sudah tidak terpakai,dan posisi kurang pas,hingga mengganggu jalan masuk,terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020102721",
                    "waktu_lapor": "01/02/2023 10:38:28",
                    "waktu_response": "01/02/2023 11:02:58",
                    "waktu_recovery": "01/02/2023 12:19:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1470,
                    "durasi_recovery_time": 4566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuspoka",
                    "alamat_pelapor": "JL PARAK PISANG No.25 RT.1 RW.5",
                    "no_telp_pelapor": "6285274692260",
                    "keterangan_pelapor": "mohon bantuan pak ,token saya eror pak,,bantu satu pak,lampu mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5523020100331",
                    "waktu_lapor": "01/02/2023 10:38:57",
                    "waktu_response": "01/02/2023 10:48:19",
                    "waktu_recovery": "01/02/2023 11:55:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 562,
                    "durasi_recovery_time": 4003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMID ",
                    "alamat_pelapor": "JL. CIANTRA NO 365 RT007 RW004 DESA CIANTRA KEC CIKARANG SELATAN KAB BEKASI. DIDEKAT MASJID BAITUL AZIZ ",
                    "no_telp_pelapor": "087779229200",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN PULSA KARENA TERTERA BLOCKING TOKEN NAMUN PADA SISTEM TIDAK ADA ANGSURAN YG JATUH TEMPO // PTL MENYALA SISA KWH 27.58",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102726",
                    "waktu_lapor": "01/02/2023 10:39:23",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675247963,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "estanto",
                    "alamat_pelapor": "jalan kemang",
                    "no_telp_pelapor": "6281278164723",
                    "keterangan_pelapor": "MUTASI_K (G9923020188221:Keluhan Kompor >1Jam) - mohon maaf..¿¿\\ntolong ada pohon yg hampir menyentuh kabel induk...mohon di bersihkan.\\ntakut nanti kalau ada warga yang berusaha membersihkan tersengat...\\nsudah ada 2 mingguan konfirmasi sama petugas,tapi tidak di respon...¿\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKO"
                },
                {
                    "no_laporan": "K5423020102728",
                    "waktu_lapor": "01/02/2023 10:39:29",
                    "waktu_response": "01/02/2023 10:45:24",
                    "waktu_recovery": "01/02/2023 10:49:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firman hidayat",
                    "alamat_pelapor": "RT 002 RW 002 Blok Pahing Desa Rawaurip Kec.Pangenan Kab.Cirebon",
                    "no_telp_pelapor": "6289630655808",
                    "keterangan_pelapor": "siang kak,dirumah saya kenapa tagihan bln februari besar bgt,kenaikannya sampai 2x lipat dari tagihan sebelum²nya.padahal konsumsi listrik spt bulan² kemarin?tolong dijawab kak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020102729",
                    "waktu_lapor": "01/02/2023 10:39:36",
                    "waktu_response": "01/02/2023 10:44:56",
                    "waktu_recovery": "01/02/2023 10:49:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irji",
                    "alamat_pelapor": "gg Seroja 2. ujung gg.Dahlia",
                    "no_telp_pelapor": "6281364242979",
                    "keterangan_pelapor": "tiang kayu keropos dan sudah bolong bagian tengah, hampir tumbang, beresiko tumbang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020102730",
                    "waktu_lapor": "01/02/2023 10:39:42",
                    "waktu_response": "01/02/2023 10:46:39",
                    "waktu_recovery": "01/02/2023 12:33:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 6411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PLN ULP SUNGGUMINASA",
                    "alamat_pelapor": "JL POROS MALINO No.00 RT.0 RW.0 MAWANG",
                    "no_telp_pelapor": "6281342230405",
                    "keterangan_pelapor": "tològ diperiksa kwhmeternya sering mati padahal pemakaian sedikit.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020102731",
                    "waktu_lapor": "01/02/2023 10:39:46",
                    "waktu_response": "01/02/2023 10:43:05",
                    "waktu_recovery": "01/02/2023 12:00:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 4670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FARIZIK",
                    "alamat_pelapor": "PR KOMPLEK KODAM JL MERIAM BLOK R RT 2/5 KEL PESANGGRAHAN KEC PESANGGRAHAN (DEPOT AIR ISI LANG ASRAF)",
                    "no_telp_pelapor": "085163063208",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ). SISA = 1361 KWH. NO TOKEN : 5744 4434 1549 7954 6546, 3003 8358 5532 2956 8744 DAN 4079 5587 0410 4770 6061",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102732",
                    "waktu_lapor": "01/02/2023 10:39:52",
                    "waktu_response": "01/02/2023 10:40:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 33941946,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01108718873",
                    "nama_pelapor": "IBU NANI",
                    "alamat_pelapor": "JL KEBON MANGGA I GG SD INPRES NO 27 RT12/RW3 KEL CIPULIR KEC KEBAYORAN LAMA JAKSEL ",
                    "no_telp_pelapor": "082125551638",
                    "keterangan_pelapor": "MUTASI_K (G9923020188143:urgent) - MOHON BANTUAN PENGINPUTAN TOKEN GAGAL UP DATE VKRN 43 ( PTL TIDAK PADAM ) SISA KWH = 17",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102734",
                    "waktu_lapor": "01/02/2023 10:40:11",
                    "waktu_response": "01/02/2023 11:02:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1324,
                    "durasi_recovery_time": 33940636,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IVAN",
                    "alamat_pelapor": "JL BILAL GG CEMPAKA No.21D MDN TIMUR",
                    "no_telp_pelapor": "6282311811889",
                    "keterangan_pelapor": "MUTASI_K (G9923020188170:c) - pergantian kwh meter belum dilakukan.\\nLaporan sudah dilakukan sebelumnya sejak tengah oktober 2022.\\n\\nnomor laporan\\nK5222100500170\\ng9922100537636\\nK1222100500167\\nK1422101500239\\nK1222110100225\\nK5422120505195\\nK5422120506417\\nK5423010203217\\n\\nmohon segera dilakukan pergantiannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102735",
                    "waktu_lapor": "01/02/2023 10:40:17",
                    "waktu_response": "01/02/2023 10:43:36",
                    "waktu_recovery": "01/02/2023 13:44:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 10827,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hidayat",
                    "alamat_pelapor": "GG BONJOL No. RT.4 RW.3 PINDOK JAY",
                    "no_telp_pelapor": "6285781400321",
                    "keterangan_pelapor": "Pengisian token listrik PLN Gagal Berulang Kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102736",
                    "waktu_lapor": "01/02/2023 10:40:19",
                    "waktu_response": "01/02/2023 11:30:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2987,
                    "durasi_recovery_time": 33938965,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muharir Harir",
                    "alamat_pelapor": "JL CANDIREJO No.0 RT.01 RW.7 ITI WANGI",
                    "no_telp_pelapor": "6285384704782",
                    "keterangan_pelapor": "MUTASI_K (G9923020188189:app error) - mcb rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOMULYO"
                },
                {
                    "no_laporan": "K5423020102741",
                    "waktu_lapor": "01/02/2023 10:40:41",
                    "waktu_response": "01/02/2023 10:43:44",
                    "waktu_recovery": "01/02/2023 13:14:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 9064,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINA",
                    "alamat_pelapor": "KOMPLEK DEPLU PONDOK AREN JL CARAKA RAYA BLOK B NO. 55 KEL. PONDOK BETUNG KEC. PONDOK AREN KOTA TANGERANG SELATAN BANTEN (DEKAT MESJID AL IKHWAN/SEKOLAH AL IKHWAN) ",
                    "no_telp_pelapor": "08111741222",
                    "keterangan_pelapor": "TGL 31/12/22 TUNGGAKAN REK DES 22 BERIKUT BK DAN TGL 02/01/23 REK BERJALAN JAN 23 TELAH DILUNASI VIA BANK NIAGA, MOHON AGAR PTL SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102742",
                    "waktu_lapor": "01/02/2023 10:40:42",
                    "waktu_response": "01/02/2023 10:49:51",
                    "waktu_recovery": "01/02/2023 11:02:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 549,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yasin Syarif",
                    "alamat_pelapor": "JL PS II LR BANTENG M",
                    "no_telp_pelapor": "6281268744720",
                    "keterangan_pelapor": "stroom token listrik bertuliskan gagal ketika di ketik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102743",
                    "waktu_lapor": "01/02/2023 10:40:49",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675248049,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUDI WAHYUDIN",
                    "alamat_pelapor": "KK BATUJAJAR REGENCY BLOK L No.29 RT.0 RW.0 LAKSANAMKR",
                    "no_telp_pelapor": "6283821724585",
                    "keterangan_pelapor": "meteran lampu taman eror tombol angkanya, sehingga tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020102749",
                    "waktu_lapor": "01/02/2023 10:41:51",
                    "waktu_response": "01/02/2023 10:42:12",
                    "waktu_recovery": "01/02/2023 10:53:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 706,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116657303",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL MATRAMAN DLM II NO.23 RT-11 / RW-8 KEL PEGANGSAAN DUA KEC MENTENG JAKPUS",
                    "no_telp_pelapor": "089604103256",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 35.KWH (TOKEN 6546 1331 5984 6323 2788, TOKEN 3212 9332 1354 7348 5169 DAN TOKEN 3212 9332 1354 7348 5169) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102750",
                    "waktu_lapor": "01/02/2023 10:41:53",
                    "waktu_response": "01/02/2023 18:46:17",
                    "waktu_recovery": "01/02/2023 18:50:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29064,
                    "durasi_recovery_time": 272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Warsini",
                    "alamat_pelapor": "KR AJAN TUNGGAK RT.0 RW.0",
                    "no_telp_pelapor": "6281326384262",
                    "keterangan_pelapor": "mengajukan tambah daya sudah 3 bulan kk gak keluar ada masalah apa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5423020102752",
                    "waktu_lapor": "01/02/2023 10:41:58",
                    "waktu_response": "01/02/2023 10:46:49",
                    "waktu_recovery": "01/02/2023 12:33:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 291,
                    "durasi_recovery_time": 6409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "APKT PLN MATTOANGIN",
                    "alamat_pelapor": "JL BM PALANGGA MAS J1 No.001",
                    "no_telp_pelapor": "6281248710033",
                    "keterangan_pelapor": "sudah bayar minta di sambung kembali ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020102753",
                    "waktu_lapor": "01/02/2023 10:42:03",
                    "waktu_response": "01/02/2023 10:48:35",
                    "waktu_recovery": "01/02/2023 11:55:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 392,
                    "durasi_recovery_time": 4043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Maria Ulfah",
                    "alamat_pelapor": "Jl. Tol Jakarta - Cikampek Blok CC21 No.7",
                    "no_telp_pelapor": "6285717722540",
                    "keterangan_pelapor": "tidak bisa isi ulang token.\\nstatus toker di blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102754",
                    "waktu_lapor": "01/02/2023 10:42:22",
                    "waktu_response": "01/02/2023 10:45:27",
                    "waktu_recovery": "01/02/2023 14:09:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 12216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CITRA IJIYANTO ",
                    "alamat_pelapor": "PERUM PERMATA PAMULANG JL PERMATA INDAH BLOK H1 NO 16 KEL BAKTI JAYA KEC SETU TANGSEL BANTEN AUAN DEKAT LAOANGAN BOLA/ DEKAT GARDU PLN ",
                    "no_telp_pelapor": "082211990305",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP .  PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5523020100334",
                    "waktu_lapor": "01/02/2023 10:42:27",
                    "waktu_response": "01/02/2023 10:50:05",
                    "waktu_recovery": "01/02/2023 11:57:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 4036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI OKTA",
                    "alamat_pelapor": "JL KP. CIKARANG JATI RT.10 RW.3 JAYAMULYA, JAYAMULYA, SERANG BARU, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "6285880150827",
                    "keterangan_pelapor": "\\\"PELANGGAN PENDAFTARAN PB (B1T/450VA )\\nKODE PEMBAYARAN / KODE BOOKING/NO AGENDA : 5370312073676, 5370312073677,\\nBP LUNAS PADA TGL (21/1/2023), PELANGGAN SUDAH   MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102755",
                    "waktu_lapor": "01/02/2023 10:42:21",
                    "waktu_response": "01/02/2023 10:51:03",
                    "waktu_recovery": "01/02/2023 11:46:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 522,
                    "durasi_recovery_time": 3327,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JUMI",
                    "alamat_pelapor": "JL JOGLO RAYA PR TAMAN ALFA INDAH BLOK D8 NO 11 DS KEMBANGAN UTARA KEC KEMBANGAN JAKARTA BARAT ",
                    "no_telp_pelapor": "02122547092",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR,DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020102756",
                    "waktu_lapor": "01/02/2023 10:42:23",
                    "waktu_response": "01/02/2023 12:37:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6926,
                    "durasi_recovery_time": 33934902,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Triyono",
                    "alamat_pelapor": "DS KEMADU RT.0 RW.0 KUTOARJO",
                    "no_telp_pelapor": "6281319844213",
                    "keterangan_pelapor": "MUTASI_K (G9923020188283:cek petugas kelokasi) - Kwh meter tidak berjalan. Kalau mcb anjlok, listrik masih menyala.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTOARJO"
                },
                {
                    "no_laporan": "K5423020102757",
                    "waktu_lapor": "01/02/2023 10:42:24",
                    "waktu_response": "01/02/2023 10:42:48",
                    "waktu_recovery": "01/02/2023 10:48:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yato",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102758",
                    "waktu_lapor": "01/02/2023 10:42:34",
                    "waktu_response": "01/02/2023 12:29:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6444,
                    "durasi_recovery_time": 33935373,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ali Hanafi",
                    "alamat_pelapor": "Jl. untung surapati gg. budi karya no. 25a",
                    "no_telp_pelapor": "628989700600",
                    "keterangan_pelapor": "MUTASI_K (G9923020188285:Lampu Indikator) - indikator lampu kuning di meteran menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020102759",
                    "waktu_lapor": "01/02/2023 10:42:53",
                    "waktu_response": "01/02/2023 10:55:25",
                    "waktu_recovery": "01/02/2023 13:33:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 752,
                    "durasi_recovery_time": 9503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "55324",
                    "nama_pelapor": " IBU SARI ",
                    "alamat_pelapor": "GG KANCIL RT 3 RW 2 NO 16 KP BENDUNGAN KEL RAGUNAN KEC PASAR MINGGU JAKSEL ",
                    "no_telp_pelapor": "02178832775",
                    "keterangan_pelapor": "TGL 31/01/23 PELANGGAN TELAH MELUNASI TAGIHAN REKNING BULAN JAN 23. PTL MINTA DISAMBUNG KEMBALI. INFO PELANGGAN BELUM ADA PENANGANAN. CC.54.ABDULRAHMAN, 19:00, 26/01/23",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102762",
                    "waktu_lapor": "01/02/2023 10:43:12",
                    "waktu_response": "01/02/2023 11:17:05",
                    "waktu_recovery": "01/02/2023 11:38:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2033,
                    "durasi_recovery_time": 1287,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000007308905",
                    "nama_pelapor": "IBU YANA HANDAYANI",
                    "alamat_pelapor": "KK KOTA WISATA BLOK RB4 NO 6 JL ORLANDO KEL CIANGSANA KEC GN PUTRI KAB BOGOR ( DEKAT MARKET CITY KOTA WISATA)",
                    "no_telp_pelapor": "081315079627",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 23/01/23 PELANGGAN DENGAN ID METER 86064751539 MEMBELI TOKEN VIA M-BANKING BCA SEBESAR RP. 200.000,- DAN NO TOKEN 1897 1503 8571 0306 9101 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA TERPAKAI. SISA KWH : 29.64 TERKAIT K5423012403243\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020102764",
                    "waktu_lapor": "01/02/2023 10:43:21",
                    "waktu_response": "01/02/2023 10:59:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 959,
                    "durasi_recovery_time": 33940811,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ari topan",
                    "alamat_pelapor": "Jl. Wonodri Sendang I No.7",
                    "no_telp_pelapor": "6281229508808",
                    "keterangan_pelapor": "MUTASI_K (G9923020188155:token gagal) - top up gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020102768",
                    "waktu_lapor": "01/02/2023 10:43:34",
                    "waktu_response": "01/02/2023 10:51:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 457,
                    "durasi_recovery_time": 33941300,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wibowo Budi Utomo",
                    "alamat_pelapor": "Jl. Veteran No.136",
                    "no_telp_pelapor": "6288221559409",
                    "keterangan_pelapor": "MUTASI_K (G9923020188148:mohon cek app) - Terjadi percikan api pada kabel di dalam unit KWh meter ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102772",
                    "waktu_lapor": "01/02/2023 10:43:56",
                    "waktu_response": "01/02/2023 10:59:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 909,
                    "durasi_recovery_time": 33940826,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endri Puji Wahono",
                    "alamat_pelapor": "Gg. VII No.9",
                    "no_telp_pelapor": "6285101901520",
                    "keterangan_pelapor": "MUTASI_K (G9923020188153:gangguan keypad kwh) - Tombol keypad main2, sulid masukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5323020100314",
                    "waktu_lapor": "01/02/2023 10:44:27",
                    "waktu_response": "01/02/2023 10:47:23",
                    "waktu_recovery": "01/02/2023 11:33:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PA YUDI",
                    "alamat_pelapor": "JL. SUKAHURIP, KP. SUKAHURIP RT 7 RW 3 DS. JATIJAYA KEC. GUNUNG TANJUNG KAB. TASIKMALAYA /  DEKAT MASJID JAMI",
                    "no_telp_pelapor": "082317678547",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 15.92 KWH, NO TOKEN : 6995 8244 7010 1872 5435, NO METER : 56507238709",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5323020100315",
                    "waktu_lapor": "01/02/2023 10:44:32",
                    "waktu_response": "01/02/2023 10:52:48",
                    "waktu_recovery": "01/02/2023 12:05:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 496,
                    "durasi_recovery_time": 4346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "JL  - KK VILLA MUTIARA 2  BLOK B1 NO.27  KEL , CIANTRA, KEC CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT/SAMPING ALFAMART  ",
                    "no_telp_pelapor": "6285882057244",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN  PD  DENGAN NO AGENDA 537039922211024850 DAN SUDAH DILAKUKAN PEMBAYARAN TGL  21/11/2022  DENGAN NOREG 5370355021228 NAMUN BELUM ADA REALISASI.MOHON DIBANTU DAN KONFIRMASI PELANGGAN . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102780",
                    "waktu_lapor": "01/02/2023 10:45:01",
                    "waktu_response": "01/02/2023 10:45:55",
                    "waktu_recovery": "01/02/2023 10:46:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "taroo",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102781",
                    "waktu_lapor": "01/02/2023 10:45:09",
                    "waktu_response": "01/02/2023 10:53:20",
                    "waktu_recovery": "01/02/2023 12:05:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 4340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gunawan Yasin",
                    "alamat_pelapor": "KK GRAHA SUKADAMI B4 No.37 RT.000 RW.00 SUKADAMI",
                    "no_telp_pelapor": "6283805802088",
                    "keterangan_pelapor": "pengajuan pasang baru susah untuk dapat no NIDI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102783",
                    "waktu_lapor": "01/02/2023 10:45:21",
                    "waktu_response": "01/02/2023 10:46:26",
                    "waktu_recovery": "01/02/2023 12:39:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 6789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENI ",
                    "alamat_pelapor": "JL POROS SUKAMAKMUR RT 2/1 KEL KOTA MAKMUR KEC GUNUNG SAIRAN KAB KAMPAR ( DEKAT PRAKTEK DOKTER / SETEMPAT KEDAI REKSI )",
                    "no_telp_pelapor": "082381038081",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH :11.17 ( NO TOKEN : 0115 7238 9115 2875 3434 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LIPAT KAIN"
                },
                {
                    "no_laporan": "K5423020102788",
                    "waktu_lapor": "01/02/2023 10:45:25",
                    "waktu_response": "01/02/2023 12:02:57",
                    "waktu_recovery": "01/02/2023 12:07:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4652,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Aditya",
                    "alamat_pelapor": "DN PENJOLAN No. RT.2 RW.1 KARANGBEND",
                    "no_telp_pelapor": "6285157783034",
                    "keterangan_pelapor": "Pembelian token listrik baik offline maupun online di PLN Mobile selalu gagal/tidak berhasil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020102790",
                    "waktu_lapor": "01/02/2023 10:45:41",
                    "waktu_response": "01/02/2023 13:51:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11169,
                    "durasi_recovery_time": 33930461,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "eni melani",
                    "alamat_pelapor": "NG REMANG BORANGAN RT.0 RW.0",
                    "no_telp_pelapor": "6285757137177",
                    "keterangan_pelapor": "MUTASI_K (G9923020188375:perlu pengecekan petugas ) - tidak bisa di isi token nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020102791",
                    "waktu_lapor": "01/02/2023 10:46:11",
                    "waktu_response": "01/02/2023 10:57:20",
                    "waktu_recovery": "01/02/2023 11:14:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 669,
                    "durasi_recovery_time": 1058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NENI",
                    "alamat_pelapor": "PR GRAND PERMATA BLOK ED 06 RT12/10 JL RAYA MAUK  PISANGAN JAYA SEPATAN TANGERANG. DEPAN MUSOLA",
                    "no_telp_pelapor": "02122225427",
                    "keterangan_pelapor": "KURANG TAGIH. ST AKHIR FEB 22 = 16378 . ST APP TGL 01/02/23 = 19948. ACMT = 19833. REK BELUM DILUNASI MENUNGGU KOREKSI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K1223020100113",
                    "waktu_lapor": "01/02/2023 10:46:26",
                    "waktu_response": "01/02/2023 10:49:27",
                    "waktu_recovery": "01/02/2023 11:02:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TANTI",
                    "alamat_pelapor": "JL WONOGIRI KEL MABAR HILIR NO - RT-- / RW-- KEC MEDAN DELI KOTA MEDAN SUMUT ACUAN: GG AMAL 4",
                    "no_telp_pelapor": "089652161260",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN 60427983528423876648. TIDAK ADA KETERANGAN BERHASIL ATAU GAGAL DAN KWH TIDAK BERTAMBAH (SISA KWH 2800 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102795",
                    "waktu_lapor": "01/02/2023 10:46:52",
                    "waktu_response": "01/02/2023 10:56:34",
                    "waktu_recovery": "01/02/2023 11:13:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 1023,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BONA",
                    "alamat_pelapor": "JL GREENLAND KALIJAGA RESIDENCE C. 01, KALIJAGA, HARJAMUKTI, KOTA CIREBON, JAWA BARAT",
                    "no_telp_pelapor": "082128757005",
                    "keterangan_pelapor": "TGL 18/08/22 PROSES PB (R1T/2.200 VA) DENGAN NO AGENDA 533119912208180956 DAN NO REG 5331112122502. BP DAN STROOM AWAL TELAH DILUNASI. PADA DATA AP2T TERDAPAT KETERANGAN PEMBATALAN PERMOHONAN DI TGL 21/09/22. PELANGGAN TETAP MENGINGINKAN PROSES PB TSB DILANJUTKAN . TERKAIT K5423012705183",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020102796",
                    "waktu_lapor": "01/02/2023 10:46:54",
                    "waktu_response": "01/02/2023 10:59:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 736,
                    "durasi_recovery_time": 33940821,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "made budhi",
                    "alamat_pelapor": "JL PATIN No.03",
                    "no_telp_pelapor": "6283150460370",
                    "keterangan_pelapor": "MUTASI_K (G9923020188154:kabel menjuntai) - minta tolong kabel listrik yg menjuntai d lokasi ini diperbaiki ya pak. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA BARAT"
                },
                {
                    "no_laporan": "K5423020102806",
                    "waktu_lapor": "01/02/2023 10:47:49",
                    "waktu_response": "01/02/2023 10:51:47",
                    "waktu_recovery": "01/02/2023 11:06:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000047632",
                    "nama_pelapor": "BP ARMAN",
                    "alamat_pelapor": "JL. TERS. PEMBANGUNAN, KP.CIKOPO RT 2 RW 11 DESA JAYARAGA, KEC TAROGONG KIDUL",
                    "no_telp_pelapor": "088218156260",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH TARIF MENJADI SUBSIDI (R1T/900 VA) DENGAN NO KTP PEMILIK 3205051707580002 A/N RACHMAT. DAN NO. KTP DIBERI KUASA 3205051001930003 AN. ARMAN KHOERUDIN. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. SESUAI INFO PELANGGAN NO NIK PEMILIK PERSIL TELAH TERDAFTAR SEBAGAI PENERIMA SUBSIDI PADA DTKS",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5423020102807",
                    "waktu_lapor": "01/02/2023 10:47:53",
                    "waktu_response": "01/02/2023 10:51:38",
                    "waktu_recovery": "01/02/2023 11:07:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "srimiati",
                    "alamat_pelapor": "DN LENGKI No. 0 RT. 46 RW. 9 PRAYUNGAN",
                    "no_telp_pelapor": "6285748192953",
                    "keterangan_pelapor": "saya sudah mengajukan migrasi pascabayar ke prabayar,,, dan sudah bayar biaya token...tetapi kenapa statusnya menunggu verifikasi,, sedangkan saya mau memasukan kode verifikasi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KERTOSONO"
                },
                {
                    "no_laporan": "K5523020100340",
                    "waktu_lapor": "01/02/2023 10:48:12",
                    "waktu_response": "01/02/2023 11:05:46",
                    "waktu_recovery": "01/02/2023 14:03:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1054,
                    "durasi_recovery_time": 10677,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDANG PRIYANTO ",
                    "alamat_pelapor": "JL SUKUN 1 PR GRIYA INDAH SERPONG BLOK U-1 NO 12 RT 4 RW 17 DS CIBINONG KEC GUNUNG SINDUR KAB BOGOR ",
                    "no_telp_pelapor": "0859106665758",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PELANGGAN INGIN GANTI MCB APP. PASCA PD YG SUDAH TEREALISASI NAMUN MENGGUNAKAN MCB YG DISEDIAKAN OLEH PELANGGAN DAN DIPASANG OLEH PETUGAS PLN . DGN DAYA SAAT INI 1300 VA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K1423020100186",
                    "waktu_lapor": "01/02/2023 10:48:15",
                    "waktu_response": "01/02/2023 11:12:47",
                    "waktu_recovery": "01/02/2023 14:53:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1472,
                    "durasi_recovery_time": 13241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WENDI ",
                    "alamat_pelapor": "JL PESANTREN ( BATU KAPUR ) ARAH KE INDOMIN NO.0 RT.0 RW.0 KEL. TANJUNG KEMALA KEC. PUGUNG, KAB. TANGGAMUS, LAMPUNG, DEKAT GUNUNG KAPUR, DEKAT KANTOR INDOMIN ",
                    "no_telp_pelapor": "0721772198",
                    "keterangan_pelapor": "TGL 19/01/23 PROSES PB (R1T/2.200 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 172309912301194412 DAN NO KODE PEMBAYARAN 1723012072781. TGL 19/01/23 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. RUMAH TELAH DIHUNI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5423020102815",
                    "waktu_lapor": "01/02/2023 10:48:26",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 12:14:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675248506,
                    "durasi_recovery_time": 1675253686,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN ",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK G 41 NO.7 KEL SIRNA JAYA KEC SERANG BARU KAB BEKASI. DEKAT MASJID ",
                    "no_telp_pelapor": "081381164708",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN  DENGAN NO METER 56605137233 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERKENA BLOCKING PEMBELIAN. DATA PADA AP2T TERDAPAT ANGSURAN P2TL NAMUN TGL 01/01/23 STATUS BATAL. PTL HAMPIR PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102818",
                    "waktu_lapor": "01/02/2023 10:48:39",
                    "waktu_response": "01/02/2023 13:34:09",
                    "waktu_recovery": "01/02/2023 13:42:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9930,
                    "durasi_recovery_time": 519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1034665",
                    "nama_pelapor": "BP SANTOSO",
                    "alamat_pelapor": "TOKO : SANTOSA, ALAT2 SEPEDA, JL. JEND SUD NO : 211 BTG. RT 05 RW 05. PROYONANGGAN UTARA BTG.",
                    "no_telp_pelapor": "082324770579",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, PELANGGAN BERKEBERATAN DILAKUKAN BACA METER OLEH PPETUGAS KARNA SDH MELAKUKAN SWACAM.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BATANG"
                },
                {
                    "no_laporan": "K5223020100624",
                    "waktu_lapor": "01/02/2023 10:48:59",
                    "waktu_response": "01/02/2023 10:52:04",
                    "waktu_recovery": "01/02/2023 14:07:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 11705,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11477",
                    "nama_pelapor": "IBU NINIK ",
                    "alamat_pelapor": "JL RAWAKOPI I NO  15 - RT-7 / RW-1 KEL. LIMAU KEC LIMAU KOTA DEPOK >>  SEBELUM FLOWERS RESIDENCE",
                    "no_telp_pelapor": "08111925267",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP  DENGAN ID PELANGGAN: 543102902489 (PELANGGAN MASIH MEMILIKI TUNGGAKAN DAN TELAH DISARANKAN UNTUK SEGERA MELAKUKAN PELUNASAN\\\")\\nKARENA RUMAH DIRENOVASI-\\nMOHON BANTUAN TINDAK LANJUT , KARENA PERMASALAHAN PELANGGAN MASIH BELUM SELESAI (CC.51.ASTUTIK)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102821",
                    "waktu_lapor": "01/02/2023 10:49:20",
                    "waktu_response": "01/02/2023 10:56:17",
                    "waktu_recovery": "01/02/2023 10:59:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irji",
                    "alamat_pelapor": "gg Seroja 2. ujung gg.Dahlia",
                    "no_telp_pelapor": "6281364242979",
                    "keterangan_pelapor": "tiang kayu keropos dan sudah bolong bagian tengah, hampir tumbang, beresiko tumbang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020102822",
                    "waktu_lapor": "01/02/2023 10:49:24",
                    "waktu_response": "01/02/2023 10:51:19",
                    "waktu_recovery": "01/02/2023 18:27:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 27375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "JL GADING RAYA NO 2 RT 12/10 KEL PISANGAN TIMUR KEC PULO GADUNG JAKTIM. ACUAN SEBRANG ALFAMART GADING RAYA / SMP 44 ",
                    "no_telp_pelapor": "02185915358",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN SESUAI INFO PELANGGAN TELAH DATANG PETUGAS MELAKUKAN PERGANTIAN APP NAMUN APP BELUM DIGANTI (KWH METER TIDAK ADA). YBS TIDAK DIBERIKAN SURAT PEMUTUSAN ATAUPUN ADANYA TUNGGAKAN. (PTL PADAM)  SETEMPAT BELUM DIITNDAK LANJUTII  CC.54.TATI  15.31",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102823",
                    "waktu_lapor": "01/02/2023 10:49:24",
                    "waktu_response": "01/02/2023 10:49:48",
                    "waktu_recovery": "01/02/2023 10:50:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 57,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "werni",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102824",
                    "waktu_lapor": "01/02/2023 10:49:29",
                    "waktu_response": "01/02/2023 11:17:55",
                    "waktu_recovery": "01/02/2023 16:02:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 17074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMANA ",
                    "alamat_pelapor": "KOMP TAMAN ALFA INDAH BLOK K2 KEL PETUKANGAN UTARA KEC PESANGGRAHAN KOTA JAKSEL ACUAN LAPANGAN TEKNIS ",
                    "no_telp_pelapor": "0215841126",
                    "keterangan_pelapor": "PELANGGAN MELAPOR,  SESUAI INFO PELANGGAN GARDU KL63 PADA WILAYAH SETEMPAT SUDAH TUA (KUSAM). WILAYAH SETEMPAT AKAN DIJADIKAN KAWASAN UNGGULAN DAN PERESMIAAN BUPATI BULAN FEBRUARI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5523020100344",
                    "waktu_lapor": "01/02/2023 10:49:37",
                    "waktu_response": "01/02/2023 11:14:52",
                    "waktu_recovery": "01/02/2023 11:52:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1515,
                    "durasi_recovery_time": 2277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIFKI",
                    "alamat_pelapor": "JL DIPONEGORO NO. 137A RT- RW- KEL LEMAH PUTRO KEC SIDOARJO KAB SIDOARJO. DIBELAKANG LARITA BAKERY SIDOARJO. ",
                    "no_telp_pelapor": "6285748382788",
                    "keterangan_pelapor": "APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. DENGAN SISA KWH = 635 NO TOKEN: 66904110100914798296",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5323020100320",
                    "waktu_lapor": "01/02/2023 10:50:24",
                    "waktu_response": "01/02/2023 11:02:24",
                    "waktu_recovery": "01/02/2023 11:06:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 720,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000054893",
                    "nama_pelapor": "BP ANTOHIR ",
                    "alamat_pelapor": "KK VILLA IMPIAN BLOK  C-10 NO  6   JL ANGGUR 8 RT-06 / RW-041 KEL WANASARI KEC CIBITUNG KAB BEKASI ",
                    "no_telp_pelapor": "6281908496164",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGAJUKAN GESER KWH METER KARENA SEDANG RENOVASI . \\nMOHON KONFIRMASI PELANGGAN . \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020102832",
                    "waktu_lapor": "01/02/2023 10:50:45",
                    "waktu_response": "01/02/2023 11:27:06",
                    "waktu_recovery": "01/02/2023 11:55:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2181,
                    "durasi_recovery_time": 1692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU ",
                    "alamat_pelapor": "JL G. BALE RT. 01/03 NO - KEL LOLU UTARA KEC PALU SELATAN KOTA PALU PROV SULAWESI TENGAH (DEKAT CAFE KOPI O )",
                    "no_telp_pelapor": "085255115201",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020102250, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 11.53 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020102833",
                    "waktu_lapor": "01/02/2023 10:50:37",
                    "waktu_response": "01/02/2023 12:15:33",
                    "waktu_recovery": "01/02/2023 15:29:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5096,
                    "durasi_recovery_time": 11634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JEFRIZAL",
                    "alamat_pelapor": "PERUM PESONA REGENCY BLOK NB.13 KELURAHAN PATRANG, KECAMATAN PATRANG, KABUPATEN JEMBER",
                    "no_telp_pelapor": "082311502050",
                    "keterangan_pelapor": "ID PELANGGAN 516019915992. TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK BCA PTL MINTA DISAMBUNG KEMBALI. SESUAI INFORMASI PELANGGAN PADA SAAT DIBERIKAN SURAT DARI PETUGAS AKAN DILAKUKAN PERGANTIAN MENJADI KWH METER PRABAYAR, NAMUN SAMPAI SAAT INI TIDAK ADA REALISASI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020102838",
                    "waktu_lapor": "01/02/2023 10:50:57",
                    "waktu_response": "01/02/2023 11:33:12",
                    "waktu_recovery": "01/02/2023 12:14:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2535,
                    "durasi_recovery_time": 2466,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JANNY ",
                    "alamat_pelapor": "JL KARPAN RT 3/3  NO. 15 KEL KARPAN KEC SIRIMAU KOTA AMBON ",
                    "no_telp_pelapor": "081343007462",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5423020102839",
                    "waktu_lapor": "01/02/2023 10:51:06",
                    "waktu_response": "01/02/2023 11:04:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 811,
                    "durasi_recovery_time": 33940494,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NOVIANTO",
                    "alamat_pelapor": "DS PAJENG No.0 RT.20 RW.5 GONDANG",
                    "no_telp_pelapor": "6283123283662",
                    "keterangan_pelapor": "MUTASI_K (G9923020188157:kwh periksa mohon bantuannya) - PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020102840",
                    "waktu_lapor": "01/02/2023 10:51:09",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675248669,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gede Doko Harikusuma",
                    "alamat_pelapor": "JL CIJAWURA V No.0 RT.000 RW.00 SEKEJATI",
                    "no_telp_pelapor": "62811316316",
                    "keterangan_pelapor": "Rumah saya sedang direnov sehingga perlu memindahkan meteran. 30 Januari 2023 lalu saya sudah menyampaikan pengaduan seperti ini. Status pelaporan selesai padahal belum ada petugas yang datang ke rumah. ada WA dari +62 822-1666-1070 yang menyampaikan bahwa saya perlu membayar Rp. 439.400. saya sudah membayarnya di aplikasi PLN. dijanjikan ada petugas yang akan hadir keesokan harinya (kemarin, 31 Januari 2023). Namun sampai dengan saat ini belum ada petugas yang datang. mohon investigasi dan tindak lanjut secepatnya, Terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5323020100323",
                    "waktu_lapor": "01/02/2023 10:51:13",
                    "waktu_response": "01/02/2023 10:52:57",
                    "waktu_recovery": "01/02/2023 10:54:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 91,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14028912401",
                    "nama_pelapor": "BP AGUS DWI",
                    "alamat_pelapor": "JL BAKTI SEJATI NO.12 RT-1 RW-9 KP BATU REOG DS GUDANG KAHURIPAN KEC LEMBANG KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "082118818815",
                    "keterangan_pelapor": "MOHON BANTU PEMINDAHAN DAN PENYALAAN KEMBALI KARENA SEBELUMNYA BANGUNAN DIRENOVASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102842",
                    "waktu_lapor": "01/02/2023 10:51:17",
                    "waktu_response": "01/02/2023 11:13:51",
                    "waktu_recovery": "02/02/2023 05:13:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1354,
                    "durasi_recovery_time": 64765,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "candra styo w",
                    "alamat_pelapor": "DN NGRANDU No. RT.2 RW.1 MOROSUNGGI",
                    "no_telp_pelapor": "6285648128387",
                    "keterangan_pelapor": "beli token di mbca kok ndak bisa diinput",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020102845",
                    "waktu_lapor": "01/02/2023 10:51:42",
                    "waktu_response": "01/02/2023 10:52:09",
                    "waktu_recovery": "01/02/2023 10:53:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "khamisa",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo lb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102847",
                    "waktu_lapor": "01/02/2023 10:51:49",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675248709,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Trining Tyas",
                    "alamat_pelapor": "JL PERAK BARAT No. 21 RT.003 RW.12 PERAK BRT",
                    "no_telp_pelapor": "6285850328004",
                    "keterangan_pelapor": "awalnya 4.400kwh sesuai rekomen pln di ganti 6.600kwh tp ternyata masih turun dan di rekomen lagi pakai 13.000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5423020102848",
                    "waktu_lapor": "01/02/2023 10:52:08",
                    "waktu_response": "01/02/2023 12:50:23",
                    "waktu_recovery": "01/02/2023 17:15:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7095,
                    "durasi_recovery_time": 15888,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "darma",
                    "alamat_pelapor": "DS BLOK KLAMPOK TEGALMULYA No. RT.3 RW.1 KRANGKENG",
                    "no_telp_pelapor": "6282167540249",
                    "keterangan_pelapor": "awalnya kehabisan token..saat isi token tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)"
                },
                {
                    "no_laporan": "K5423020102849",
                    "waktu_lapor": "01/02/2023 10:52:16",
                    "waktu_response": "01/02/2023 10:54:29",
                    "waktu_recovery": "01/02/2023 14:05:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 133,
                    "durasi_recovery_time": 11446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUBEKEN",
                    "alamat_pelapor": "JL YAKTAPENA No.34 RT.4 RW.7 PONDOK RAN",
                    "no_telp_pelapor": "6281219860353",
                    "keterangan_pelapor": "selamat pagi bapak/ibu di pln area setempat dengan ini kami bermaksud mau mengajukan geser kwh meter dengan idpel : 543600941966, mohon di tindak lanjut nya , terimakasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102850",
                    "waktu_lapor": "01/02/2023 10:52:20",
                    "waktu_response": "01/02/2023 11:58:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3958,
                    "durasi_recovery_time": 33937273,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Selamet Amet",
                    "alamat_pelapor": "rusunawa kodam blok AC,jl keindahan",
                    "no_telp_pelapor": "6281524748987",
                    "keterangan_pelapor": "MUTASI_K (G9923020188226:muncul periksa) - tulisan priksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020102851",
                    "waktu_lapor": "01/02/2023 10:52:33",
                    "waktu_response": "01/02/2023 10:55:56",
                    "waktu_recovery": "01/02/2023 11:04:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VIKY ",
                    "alamat_pelapor": "JL DUREN TIGA SELATAN NO 19 RT-9 / RW-2 KEL DUREN TIGA KEC PANCORAN JAKARTA SELATAN ( SETEMPAT PROYEK RUMDIN DAN TOWN HOUSE BUKIT HASAN/ SEBRANG KANTOR PLN DUREN TIGA)",
                    "no_telp_pelapor": "082138152791",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES BERHENTI BERLANGGANAN SELAMANYA DIKARENAKAN SETEMPAT PROYEK SUDAH SELESAI. PEMOHON SEBAGAI YANG DIBERIKUASA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020102857",
                    "waktu_lapor": "01/02/2023 10:52:55",
                    "waktu_response": "01/02/2023 11:31:12",
                    "waktu_recovery": "01/02/2023 13:18:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2297,
                    "durasi_recovery_time": 6413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL KALI MANGGIS NO 69 RT 4/9  KEL HARJIMUKTI KEC CIMAGGIS KOTA DEPOK ACUAN DEKAT MUSHOLAH ALTAUFIK  ",
                    "no_telp_pelapor": "081320912653",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JAN 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020102859",
                    "waktu_lapor": "01/02/2023 10:53:01",
                    "waktu_response": "01/02/2023 10:54:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 33941129,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andrias Susilo Warsono",
                    "alamat_pelapor": "KP SENTUL No.0 RT.000 RW.00 CIKAMPEK",
                    "no_telp_pelapor": "6287741658825",
                    "keterangan_pelapor": "MUTASI_K (G9923020188149:tidak bisa entry token ke KWH meter LPB. token hampir habis.) - tidak bisa entry token ke KWH meter LPB. token hampir habis.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5423020102860",
                    "waktu_lapor": "01/02/2023 10:53:11",
                    "waktu_response": "01/02/2023 12:28:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5725,
                    "durasi_recovery_time": 33935455,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ayu Ashari",
                    "alamat_pelapor": "jalan sungai raya dalam komplek taman anggrek rumah depan no a3",
                    "no_telp_pelapor": "6285820327642",
                    "keterangan_pelapor": "MUTASI_K (G9923020188287:MCB Lemah) - MCB kwh PLN sering jatuh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020102862",
                    "waktu_lapor": "01/02/2023 10:53:24",
                    "waktu_response": "01/02/2023 10:55:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 33941025,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faisal",
                    "alamat_pelapor": "XX KP LAMPUUK D.SALAM RT.0 RW.0",
                    "no_telp_pelapor": "6282366920850",
                    "keterangan_pelapor": "MUTASI_K (G9923020188151:teknik) - sktr jatuh di paud desa Lampuuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102864",
                    "waktu_lapor": "01/02/2023 10:53:26",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675248806,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rosnelly Sriwahyuni Sitompul",
                    "alamat_pelapor": "JL KPT SUMARSONO",
                    "no_telp_pelapor": "6287897328370",
                    "keterangan_pelapor": "tulisan PERIKSA pada saat mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5423020102866",
                    "waktu_lapor": "01/02/2023 10:53:46",
                    "waktu_response": "01/02/2023 11:59:19",
                    "waktu_recovery": "01/02/2023 14:31:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3933,
                    "durasi_recovery_time": 9125,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "KK GRAHA BONTOLOE BLOK A NO 16 RT04/RW5 KEL PASAR RAYA KEC BIRINGKANANYA KOTA MAKASSAR ",
                    "no_telp_pelapor": "081340652807",
                    "keterangan_pelapor": "MOHON BANTUAN PENGINPUTAN TOKEN GAGAL UP DATE VKRN 43 ( PTL TIDAK PADAM ) SISA KWH = 11.09 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020102868",
                    "waktu_lapor": "01/02/2023 10:53:51",
                    "waktu_response": "01/02/2023 11:32:12",
                    "waktu_recovery": "01/02/2023 12:29:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2301,
                    "durasi_recovery_time": 3465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zurkonah yogyakarta",
                    "alamat_pelapor": "DN KEMIRI KEBO No.- RT.2 RW.7 GIRIKERTO",
                    "no_telp_pelapor": "628895402382",
                    "keterangan_pelapor": "selamat siang minta CT ya kak?? trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020102872",
                    "waktu_lapor": "01/02/2023 10:54:23",
                    "waktu_response": "01/02/2023 10:56:20",
                    "waktu_recovery": "01/02/2023 11:14:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 1097,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "No.kp Sindang Sari Kel tanah baru sebrang kampus aka",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "token listrik selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102873",
                    "waktu_lapor": "01/02/2023 10:54:47",
                    "waktu_response": "01/02/2023 11:06:01",
                    "waktu_recovery": "01/02/2023 14:03:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 10670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR PESONA SWHADARMA RES BLOK.A NO 7 JALUR 1 KEL BEDAHAN KEC SAWANGAN KOTA DEPOK JABAR ",
                    "no_telp_pelapor": "082125920870",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101010, MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 32172940432 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23.SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020102874",
                    "waktu_lapor": "01/02/2023 10:54:39",
                    "waktu_response": "01/02/2023 11:25:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1852,
                    "durasi_recovery_time": 33939240,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti fatimah",
                    "alamat_pelapor": "DN CANGKRINGBARU DS CANGKRING No.0 RT.1 RW.16 JENGGAWAH",
                    "no_telp_pelapor": "6282139960219",
                    "keterangan_pelapor": "MUTASI_K (G9923020188183:isi token gagal masuk) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020102875",
                    "waktu_lapor": "01/02/2023 10:54:40",
                    "waktu_response": "01/02/2023 10:55:03",
                    "waktu_recovery": "01/02/2023 10:55:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "trio",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102879",
                    "waktu_lapor": "01/02/2023 10:55:10",
                    "waktu_response": "01/02/2023 12:57:51",
                    "waktu_recovery": "01/02/2023 13:11:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7361,
                    "durasi_recovery_time": 802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAFEI / binsyafei",
                    "alamat_pelapor": "JL KH AZHARI, LR.JAMBU (DI SEBRANG PAUD FADILLAH) RT11/05, KEL.TANGGA TAKAT, KEC. SEBERANG ULU II, PALEMBANG, SUMATERA SELATAN. ACUAN LOKASI, ADA PLANG “PENJAHIT DEWI” DI DEPAN LORONG",
                    "no_telp_pelapor": "088269676503",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL  21/01/2023 TERJADI GANGGUAN KWH ERROR DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. KARMAN DAN BP. ROBERT DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Instagram",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020102881",
                    "waktu_lapor": "01/02/2023 10:55:04",
                    "waktu_response": "01/02/2023 10:59:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 263,
                    "durasi_recovery_time": 33940804,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fathul khair",
                    "alamat_pelapor": "Jl. Cilik Riwut No.12B",
                    "no_telp_pelapor": "6285754225779",
                    "keterangan_pelapor": "MUTASI_K (G9923020188156:kwh meter periksa) - muncul tulisan periksa sehingga tidak dapat untuk mengisi pulsa listrik mohon kirim kode temper lewat nomor wa 085754225779 mohon tidak usah mengirim petugas pln ke lokasi sebab saya bisa memasukan sendiri kode temper ke meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA BARAT"
                },
                {
                    "no_laporan": "K5423020102882",
                    "waktu_lapor": "01/02/2023 10:55:05",
                    "waktu_response": "01/02/2023 11:10:33",
                    "waktu_recovery": "01/02/2023 12:20:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 928,
                    "durasi_recovery_time": 4181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kukuh Febrianto",
                    "alamat_pelapor": "PR GRIYA MUTIARA ASRI CB8 No.29 SINDANG MU",
                    "no_telp_pelapor": "6281296705042",
                    "keterangan_pelapor": "Perubahan Mcb ke seperti semula\\npasca penyambungan sementara... \\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100326",
                    "waktu_lapor": "01/02/2023 10:55:24",
                    "waktu_response": "01/02/2023 11:38:50",
                    "waktu_recovery": "01/02/2023 11:52:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2606,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPA ABDUL GANI",
                    "alamat_pelapor": "KP CIJANGKAR NO.0 RT-002 / RW-09 JL CIJANGKAR KERSAMANAH DESA KERSAMANAH KEC KERSAMANAH  KAB GARUT / DKT SDN KERSAMANA 5 ",
                    "no_telp_pelapor": "082315193417",
                    "keterangan_pelapor": " PERMOHONAN GESER APP METER KARENA RENOVASI DENGAN ID PEL : 532890105333 . MOHON KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBATU"
                },
                {
                    "no_laporan": "K5423020102886",
                    "waktu_lapor": "01/02/2023 10:55:30",
                    "waktu_response": "01/02/2023 11:14:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1131,
                    "durasi_recovery_time": 33939910,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "I KADEK ARIANA",
                    "alamat_pelapor": "PR DARMO HARAPAN 8 EC No. 8 RT. RW. 4 DARMO HRP",
                    "no_telp_pelapor": "628123296299",
                    "keterangan_pelapor": "Gagal memasukkan Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020102887",
                    "waktu_lapor": "01/02/2023 10:55:30",
                    "waktu_response": "01/02/2023 14:41:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 13582,
                    "durasi_recovery_time": 33927459,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABU BAKAR",
                    "alamat_pelapor": "JL. kyai muchsin ",
                    "no_telp_pelapor": "6281234009928",
                    "keterangan_pelapor": "MUTASI_K (G9923020188425:token reject) - isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5423020102888",
                    "waktu_lapor": "01/02/2023 10:55:32",
                    "waktu_response": "01/02/2023 13:15:27",
                    "waktu_recovery": "01/02/2023 15:06:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8395,
                    "durasi_recovery_time": 6676,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian tandilalo",
                    "alamat_pelapor": "DS WONOSARI JAYA No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282187045014",
                    "keterangan_pelapor": "GAGAL IMPUT TOKEN PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TIMIKA KOTA"
                },
                {
                    "no_laporan": "K5423020102890",
                    "waktu_lapor": "01/02/2023 10:55:46",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675248946,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novi Rizki Adi N",
                    "alamat_pelapor": "DN KALIPANG No.0 RT.4 RW.3 SUTOJAYAN",
                    "no_telp_pelapor": "6282132074258",
                    "keterangan_pelapor": "token gagal dimasukkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUTOJAYAN"
                },
                {
                    "no_laporan": "K5423020102893",
                    "waktu_lapor": "01/02/2023 10:56:04",
                    "waktu_response": "01/02/2023 13:33:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9461,
                    "durasi_recovery_time": 33931546,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alfrida Nurfitriani",
                    "alamat_pelapor": "Jalan Garuda",
                    "no_telp_pelapor": "6285882622101",
                    "keterangan_pelapor": "MUTASI_K (G9923020188339:gangguan) - Token tidak menambah setelah diisi. Tetap habis. \\n(Note di store Bobbatime depan Metro kampus UMS) ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020102895",
                    "waktu_lapor": "01/02/2023 10:56:09",
                    "waktu_response": "01/02/2023 10:59:43",
                    "waktu_recovery": "01/02/2023 11:22:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 1390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL GOLF GG MANDIRI NO 2 RT 7 RW 4 KEL SYAMSUDIN NOOR KEC LANDASAN ULIN KOTA BANJARBARU",
                    "no_telp_pelapor": "082250281903",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 20/01/23 PEMBAYARAN NO REG: 2212012108154 ATAS PROSES PB DAYA (R1M/T 900) NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020102896",
                    "waktu_lapor": "01/02/2023 10:56:09",
                    "waktu_response": "01/02/2023 11:13:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1022,
                    "durasi_recovery_time": 33939980,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rosnelly Sriwahyuni Sitompul",
                    "alamat_pelapor": "JL KPT SUMARSONO",
                    "no_telp_pelapor": "6287897328370",
                    "keterangan_pelapor": "MUTASI_K (G9923020188182:kwh periksa) - tulisan PERIKSA saat mengisi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5423020102897",
                    "waktu_lapor": "01/02/2023 10:56:11",
                    "waktu_response": "01/02/2023 10:58:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 33940868,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "b abdul rosid",
                    "alamat_pelapor": "teretes, masjid baiturrohman didepannya",
                    "no_telp_pelapor": "6282266854770",
                    "keterangan_pelapor": "MUTASI_K (G9923020289782:BUTUH PENAGAN TEKNIK) - iisi pulsa gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102898",
                    "waktu_lapor": "01/02/2023 10:56:25",
                    "waktu_response": "01/02/2023 11:10:09",
                    "waktu_recovery": "01/02/2023 12:33:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 824,
                    "durasi_recovery_time": 4997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. RUSMIN",
                    "alamat_pelapor": "JL  RAYA TANJUNG BAT ",
                    "no_telp_pelapor": "083865709025",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEB 23 ST AW 66363, ST AK 66773 ST BERDASARKAN ANGKA ACMT = 66773. (REK BELUM DILUNASI).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020102899",
                    "waktu_lapor": "01/02/2023 10:56:25",
                    "waktu_response": "01/02/2023 10:56:51",
                    "waktu_recovery": "01/02/2023 11:35:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 2335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUTIA",
                    "alamat_pelapor": "JL THOMSON RAYAPR CLUSTER THOMSON RAYA NO 17  KEL MEDANG KEC PAGEDANGAN KAB TANGERANG (DEKAT KAMPUS UMN)",
                    "no_telp_pelapor": "082273833158",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 24/01/2023 PELANGGAN DENGAN ID METER 45033585113 MEMBELI TOKEN SEBESAR RP. 500.000,- DAN NO TOKEN 73696859912304672563 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA USED. INFO PETUGAS SEBELUMNYA YG DATANG AKAN DIHUBUNGI DIBERIKAN KODE TOKEN YG BARU NAMUN BELUM ADA TINDAKLANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102901",
                    "waktu_lapor": "01/02/2023 10:56:33",
                    "waktu_response": "01/02/2023 11:46:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2988,
                    "durasi_recovery_time": 33937990,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firda Ariefinia",
                    "alamat_pelapor": "PR CENDRAWASIH BNDRN No.030 RT.00 RW.06 WEDORO",
                    "no_telp_pelapor": "62811304160",
                    "keterangan_pelapor": "MUTASI_K (G9923020188204:Mohon bantuan pengecekkan) - tdk bisa diisi token, layarnya eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5323020100327",
                    "waktu_lapor": "01/02/2023 10:56:37",
                    "waktu_response": "01/02/2023 11:55:35",
                    "waktu_recovery": "01/02/2023 12:37:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3538,
                    "durasi_recovery_time": 2530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000E 2410569",
                    "nama_pelapor": " BPK MUHAMAD RAFIK ",
                    "alamat_pelapor": "JL - KP PONDOK BITUNG NO 58 RT-006 / RW-01 KEL. SUKAHARJA KEC. CIJERUK KAB. BOGOR ",
                    "no_telp_pelapor": "081298762217",
                    "keterangan_pelapor": "\\nPELANGGAN TELAH MENGAJUKAN SURAT PERMOHONAN MIGRASI PRABAYAR - PASCABAYAR ,DENGAN IDPEL 538311127583 DAN 538314422674 , NAMUN BLM ADA KONFIRMASI KEMBALI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102903",
                    "waktu_lapor": "01/02/2023 10:56:50",
                    "waktu_response": "01/02/2023 10:57:22",
                    "waktu_recovery": "01/02/2023 10:58:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hima",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100350",
                    "waktu_lapor": "01/02/2023 10:56:58",
                    "waktu_response": "01/02/2023 10:58:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 33940879,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "99040100",
                    "nama_pelapor": "BP WAYAN SUMERDANA",
                    "alamat_pelapor": "JL SRI WEDARI NO 67 BR TAMAN KAJA DS UBUD KEC UBUD KAB GIANYAR. LOKASI : PADA TAMAN AMARTA HOTEL",
                    "no_telp_pelapor": "0361972370",
                    "keterangan_pelapor": "MUTASI_K (G9923020188273:dibantu) - INFO PELANGGAN: 1 APP BOX KWH METER TERLALU KECIL, DISAAT KELISTRIKAN BERMASALAH MCB TIDAK BISA OFF KARENA TERGANJAL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020102907",
                    "waktu_lapor": "01/02/2023 10:57:19",
                    "waktu_response": "01/02/2023 11:14:05",
                    "waktu_recovery": "01/02/2023 14:49:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1006,
                    "durasi_recovery_time": 12902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "endik noerman syah",
                    "alamat_pelapor": "DN KEMAMBANG No.0 RT.2 RW.6 DIWEK",
                    "no_telp_pelapor": "6285234620775",
                    "keterangan_pelapor": "mcb kwh meter eror,sering njeglek/tidak kuat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020102908",
                    "waktu_lapor": "01/02/2023 10:57:22",
                    "waktu_response": "01/02/2023 10:57:44",
                    "waktu_recovery": "01/02/2023 11:28:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 1845,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HIMAWAN",
                    "alamat_pelapor": "JL SALAK RAYA NO 17 RT08/05 KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN JAKBAR",
                    "no_telp_pelapor": "081280006740",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 30/01/23 DIKENAKAN PEMUTUSAN UNTUK IDPEL 541102105923 A/N THOMAS SERANTAK. TERKAIT TUNGGAKAN REK DES 22. SESUAI INFO PELANGGAN IDPEL TSB TELAH DI AJUKAN BERHENTI BERLANGGANAN SEJAK 5 TAHUN YANG LALU, DAN DILOKASI HANYA TERPASANG 1 APP DENGAN IDPEL 541102105931 A/N LILIANA RUSLIM, DAN MENGGUNAKAN LAYANAN PRABAYAR, SESUAI INFO PELANGGAN DIKENAKAN PEMUTUSAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102912",
                    "waktu_lapor": "01/02/2023 10:57:58",
                    "waktu_response": "01/02/2023 11:06:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 500,
                    "durasi_recovery_time": 33940393,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gunawan Tri Sulistiyono",
                    "alamat_pelapor": "DN KRAJAN No. RT.2 RW.5 KALIWUNGU",
                    "no_telp_pelapor": "6285732482984",
                    "keterangan_pelapor": "MUTASI_K (G9923020188162:cek app) - kwh  gagal di isi token tidak ada tulisan periksa dilayar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGUNUT"
                },
                {
                    "no_laporan": "K5423020102913",
                    "waktu_lapor": "01/02/2023 10:57:59",
                    "waktu_response": "01/02/2023 11:00:13",
                    "waktu_recovery": "01/02/2023 11:09:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salmiyana",
                    "alamat_pelapor": "Rachita Garden 3 Blok C3/06",
                    "no_telp_pelapor": "6285255625744",
                    "keterangan_pelapor": "Mohon dibantu untuk mempercepat pemasangan listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020102914",
                    "waktu_lapor": "01/02/2023 10:58:12",
                    "waktu_response": "01/02/2023 11:34:42",
                    "waktu_recovery": "01/02/2023 12:25:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2190,
                    "durasi_recovery_time": 3056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000024493",
                    "nama_pelapor": "BP FERI",
                    "alamat_pelapor": "KP CINANGNENG NO.0 RT.001 RW.01 CINANGNENG, CIBANTENG, CIAMPEA, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081281133324",
                    "keterangan_pelapor": "TGL 27/12/2022 PROSES PD (R3/11000 VA) - (R3T/13200 VA) MELALUI\\nPLN MOBILE DENGAN NOMOR REGISTRASI 5385117046178. TGL 27/12/2022 BP DAN\\nSTROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA\\nDIREALISASIKAN PENYAMBUNGAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5123020100555",
                    "waktu_lapor": "01/02/2023 10:58:14",
                    "waktu_response": "01/02/2023 11:15:33",
                    "waktu_recovery": "01/02/2023 11:53:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUNA ",
                    "alamat_pelapor": "JL KEDUNGPELUK  NO -DS KEDUNGPELUK RT 4 RW 4 KEC CANDI KAB SIDOARJO ",
                    "no_telp_pelapor": "082133958153",
                    "keterangan_pelapor": "MOHON BANTUAN PD R1T / 450 KE R1T / 900 KARENA ALAMAT SESUAI KTP  JL KEDUNGPELUK  NO -DS KEDUNGPELUK RT 4 RW 4 KEC CANDI KAB SIDOARJO  SEDANG DI AP2T DS KEDUNGPELUK RT 2 RW 3 KEL CEMENGBAKALAN  KEC SIDOARJO  KAB SIDOARJO NO KTP 3515076810790002 A/N SITI MAIMUNAH ALAMAT EMAIL johanarifin1958  @gmail.com NO TELPON 082133958153.MOHON TINDAK LANJUT SEGERA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100640",
                    "waktu_lapor": "01/02/2023 10:58:38",
                    "waktu_response": "01/02/2023 11:02:26",
                    "waktu_recovery": "01/02/2023 12:39:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 228,
                    "durasi_recovery_time": 5831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "PR RUKO MAHKOTA MAS BLOK G NO 8  RT-0 / RW-0 JL-  KEL CIKOKOL KEC - KOTA TANGERANG //  DEKAT TRANSMART",
                    "no_telp_pelapor": "081807347597",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. APP TIDAK BEROPERASI DAN PTL NORMAL. SISA KWH 01/02/23: 133.38 TIDAK BERKURANG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102918",
                    "waktu_lapor": "01/02/2023 10:58:58",
                    "waktu_response": "01/02/2023 11:14:33",
                    "waktu_recovery": "01/02/2023 13:33:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 935,
                    "durasi_recovery_time": 8356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32011167973",
                    "nama_pelapor": "IBU RISMA ",
                    "alamat_pelapor": "JL GG SILUMAN RT9/3 NO 45 KEL  KEBON PALA KEC MAKASAR JATIM ACUAN DEKAT POS RT 9",
                    "no_telp_pelapor": "081370049395",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN. TGL 1/02/23 NO METER 32011167973 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA AP2T TIDAK ADA BLOCKING TOKEN.  SISA KWH 36 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020102921",
                    "waktu_lapor": "01/02/2023 10:59:19",
                    "waktu_response": "01/02/2023 11:01:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33940705,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NAPIUDIN",
                    "alamat_pelapor": "KP BUARAN RT 1 RW 2 BUARAN No.",
                    "no_telp_pelapor": "6281319275376",
                    "keterangan_pelapor": "MUTASI_K (G9923020188217:eror) - kwh saya ga bisa diisi pulsa dikarenakan ga ada tampilan dilayarnyamohon bantuanya kepada pihak pln soalnya mau dipake keadaan kwh pulsa mati total ¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K2323020100114",
                    "waktu_lapor": "01/02/2023 10:59:32",
                    "waktu_response": "01/02/2023 11:00:04",
                    "waktu_recovery": "01/02/2023 11:23:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 1380,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ASROBI ",
                    "alamat_pelapor": "JL MAYANG SARI KOMP.MUSTIKA PERMAI II B NO 8  RT 016 RW 003 KEL SUNGAI BESAR KEC BANJARBARU KOTA  BANJARBARU ACUAN LOKASI : RUMAH RENOVASI ",
                    "no_telp_pelapor": "85345668434",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT DAN KONFIRMASI KE PELANGGAN INFORMASI PELANGGAN MENDAPATKAN NO REG : 2212043027557 NAMUN STTS PADA SISTEM INFO AGENDA TERDAPAT PEMBATALAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020102922",
                    "waktu_lapor": "01/02/2023 10:59:42",
                    "waktu_response": "01/02/2023 11:46:04",
                    "waktu_recovery": "01/02/2023 12:02:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2782,
                    "durasi_recovery_time": 1004,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116689868",
                    "nama_pelapor": "IBU TITI SUPARTI ",
                    "alamat_pelapor": "PR CROWN GOLF BOULEVARD NO.39 KEL KAMAL MUARA KEC PENJARINGAN KOTA JAKARTA UTARA // DEKAT POS SATPAM, RUMAH IBU TITIK",
                    "no_telp_pelapor": "02129525789",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA. SISA PULSA 921.50 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102923",
                    "waktu_lapor": "01/02/2023 10:59:52",
                    "waktu_response": "01/02/2023 11:00:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 33940729,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IIS",
                    "alamat_pelapor": "JL BUNGUR NO 18  RT-10 / RW-6 KEL. KEBAYORAN LAMA SELATAN KEC. KEBAYORAN LAMA JAKSEL // ACUANNYA DEKAT GEDUNG ATAU SHOWROOM MERCINDO ",
                    "no_telp_pelapor": "02127085688",
                    "keterangan_pelapor": "MUTASI_K (G9923020188165:urgent) - GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 30. 00 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102926",
                    "waktu_lapor": "01/02/2023 11:00:03",
                    "waktu_response": "01/02/2023 11:00:33",
                    "waktu_recovery": "01/02/2023 11:01:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "firgon",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102927",
                    "waktu_lapor": "01/02/2023 11:00:04",
                    "waktu_response": "01/02/2023 11:13:27",
                    "waktu_recovery": "01/02/2023 11:15:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 803,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIKA ISTI AISYAH",
                    "alamat_pelapor": " JL KRAMAT PASAR MINGGU NO. 24 RT 004 RW 003 KEL. KEPUH KEC. PALIMANAN KAB. CIREBON 45161 PROVINSI JAWA BARAT TOKO KIOS UNGGAS WARNA ORANGE",
                    "no_telp_pelapor": "087730512423",
                    "keterangan_pelapor": "TGL 31/1/2023 PROSES PS (L/3500 VA) MELALUI LOKET PLN DENGAN \\nNOMOR REGISTRASI 5333129005150. TGL TGL 31/1/2023 BP TELAH DILUNASI. UNTUK \\nKEPERLUAN PESTA SELAMA 30 HARI HARI DARI TGL. 31/1/2023 SD \\n1/3/2023 . MOHON UNTUK SEGERA DIREALISASIKAN \\nPENYAMBUNGAN. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020102928",
                    "waktu_lapor": "01/02/2023 11:00:05",
                    "waktu_response": "01/02/2023 11:02:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 33940610,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA PURNAMA",
                    "alamat_pelapor": "JL PELABUHAN 2 No.311 RT.001 RW.02 CIKONDANG",
                    "no_telp_pelapor": "6281563631689",
                    "keterangan_pelapor": "MUTASI_K (G9923020188158:listrik spaneng) - Tegangan listrik turun ( Spaneng ) ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKABUMI KOTA"
                },
                {
                    "no_laporan": "K5423020102933",
                    "waktu_lapor": "01/02/2023 11:00:34",
                    "waktu_response": "01/02/2023 15:22:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 15705,
                    "durasi_recovery_time": 33925032,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "pipin gala",
                    "alamat_pelapor": "jln.adrian berahim desa pilolalenga kec.dungaliyo depan masjid AT-TAUBAH desa kaliyoso.",
                    "no_telp_pelapor": "6281342480918",
                    "keterangan_pelapor": "MUTASI_K (G9923020188491:gangguan ) - tdk bisa di isi token lagi.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LIMBOTO"
                },
                {
                    "no_laporan": "K5423020102934",
                    "waktu_lapor": "01/02/2023 11:00:47",
                    "waktu_response": "01/02/2023 14:20:29",
                    "waktu_recovery": "01/02/2023 14:55:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11982,
                    "durasi_recovery_time": 2091,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PENDIDIKAN DN DESA BAHODOPI, KEL BAHODOPI, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH// ACUAN BELAKANG KANTOR KUA ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 15/04/22 PEMBAYARAN BIAYA PROSES PB ( R1T/1.300 VA ) DENGAN NO REG 3121112043729. TGL 18/07/22 STATUS PEREMAJAAN PDL NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5422121902422, K5423013002373 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN KECEWA ATAS PELAYANAN PLN DIKARENAKAN SESUAI INFO PELANGGAN BULAN JAN 23 DATANG KE APL SETEMPAT DIINFORMASIKAN BELUM ADA REALISASI KARENA TIDAK ADA PETUGAS YANG MELAKUKAN PEMASANGAN DAN YBS MELAKUKAN PENGECEKAN PADA APLIKASI PLN MOBILE STATUS PERMOHONAN TSB SUDAH SELESAI/NYALA . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020102937",
                    "waktu_lapor": "01/02/2023 11:01:20",
                    "waktu_response": "01/02/2023 11:11:31",
                    "waktu_recovery": "01/02/2023 12:08:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 3415,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WARDA",
                    "alamat_pelapor": "JL BLORA I NO 61 RT 21 PASAR BARU KLANDASAN ILIR BALIKPAPAN KOTA 76113 KAL TIM",
                    "no_telp_pelapor": "081349653077",
                    "keterangan_pelapor": "PENGISIAN TOKEN DISPLAY GAGAL UPDATE VKRN 43  (PTL TIDAK PADAM ) SISA KWH 18,85 KWH ",
                    "media": "Email",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5423020102938",
                    "waktu_lapor": "01/02/2023 11:01:25",
                    "waktu_response": "01/02/2023 11:36:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2094,
                    "durasi_recovery_time": 33938592,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitriana akt15",
                    "alamat_pelapor": "JL KIC BLOK 8C NO.2 RT.0 RW.0 GATOT SUBR",
                    "no_telp_pelapor": "6285226010650",
                    "keterangan_pelapor": "MUTASI_K (G9923020188197:_) - listrik sering ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5523020100355",
                    "waktu_lapor": "01/02/2023 11:01:27",
                    "waktu_response": "01/02/2023 11:09:13",
                    "waktu_recovery": "01/02/2023 11:10:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 466,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP",
                    "alamat_pelapor": "JL RANDUSARI RAYA NO.25 RT-1 / RW-19 KEL ANTAPANI KIDUL KEC ANTAPANI KOTA BANDUNG ",
                    "no_telp_pelapor": "081910592263",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT MCB APP DILOKASI TIDAK ADA, PELANGGAN TIDAK MENGETAHUI DIBERIKAN SURAT BERITA ACARA ATAU TIDAK KARENA SEBELUMNYA BANGUNAN TSB DIKONTRAKKAN. SAAT INI APP DISAMBUNG LANGSUNG DAYA 1300 VA. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN (PTL NYALA) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020102939",
                    "waktu_lapor": "01/02/2023 11:01:39",
                    "waktu_response": "01/02/2023 11:04:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 33940514,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Desvitra Desvitra",
                    "alamat_pelapor": "KP LARANGAN No.0 RT.001 RW.02 KL TIMBANG",
                    "no_telp_pelapor": "628174855387",
                    "keterangan_pelapor": "MUTASI_K (G9923020188161:kwh periksa) - periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5523020100356",
                    "waktu_lapor": "01/02/2023 11:01:47",
                    "waktu_response": "01/02/2023 11:02:23",
                    "waktu_recovery": "01/02/2023 11:12:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 631,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA ",
                    "alamat_pelapor": " PR MEDANG LESTARI BLOK A4/L6 .KEC PAGEDANGAN KEL MEDANG. KOTA TANGERANG . ACUAN : SEKOLAH UMN GADING SERPONG ",
                    "no_telp_pelapor": "6285717099385",
                    "keterangan_pelapor": "TGL 31/12/2022 PELANGGAN MELAPORKAN APP TERTERA ERROR DAN RUSAK DENGAN NO PENGADUAN G5422123105251 DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : TIDAK DIKETAHUI, NO.METER LAMA : 14236593324 NO.METER BARU : 14452462774",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102943",
                    "waktu_lapor": "01/02/2023 11:01:56",
                    "waktu_response": "01/02/2023 11:41:01",
                    "waktu_recovery": "01/02/2023 11:58:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2345,
                    "durasi_recovery_time": 1028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL RIDUAN RAIS GG.AINAN No.0 RT.0",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kipet rusak...ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102946",
                    "waktu_lapor": "01/02/2023 11:02:07",
                    "waktu_response": "01/02/2023 11:06:16",
                    "waktu_recovery": "01/02/2023 11:50:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 2643,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ana Nopiana Noor Rahmah",
                    "alamat_pelapor": "JL KAYU TANGI 2 JALUR 1 No. RT.16",
                    "no_telp_pelapor": "6285248484871",
                    "keterangan_pelapor": "setelah dilakukan perubahan daya hari ini tanggal 1 februari, cold storage saya tidak berfungsi (error)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020102947",
                    "waktu_lapor": "01/02/2023 11:02:10",
                    "waktu_response": "01/02/2023 11:05:05",
                    "waktu_recovery": "01/02/2023 11:20:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rina Dwi Astuti",
                    "alamat_pelapor": "DN KROYO No.0 RT. 2 RW. 5 NGURI",
                    "no_telp_pelapor": "6281553393304",
                    "keterangan_pelapor": "saya ingin memperbarui data diri untuk mengunduh tagihan listrik 3 bln lalu. tapi data diri berupa nik, npwp tidak dapat diperbarui. dan menu simpan tidam dapat di klik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020102949",
                    "waktu_lapor": "01/02/2023 11:02:12",
                    "waktu_response": "01/02/2023 11:11:36",
                    "waktu_recovery": "01/02/2023 12:52:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 6034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL BUKIT INDAH RAYA NO 3 RT-0 / RW-0 KEL. CIBATU KEC CIKARANG SELATAN KAB BEKASI // BELAKANG HOTEL SAHID ",
                    "no_telp_pelapor": "0218937380",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI TGL 2/01/23 PENANGANAN GANGGUAN (MCB RUSAK), PTL SEJAK GANGGUAN HINGGA SAAT INI MASIH MENYALA NORMAL, OLEH PETUGAS TIDAK DILAKUKAN SAMBUNG LANGSUNG (SESUAI INFO PELANGGAN), SAMPAI DENGAN SAAT INI BELUM ADA PERGANTIAN MCB RUSAK TERSEBUT, YBS INGIN SEGERA SECEPATNYA DILAKUKAN PERGANTIAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102950",
                    "waktu_lapor": "01/02/2023 11:02:13",
                    "waktu_response": "01/02/2023 11:04:12",
                    "waktu_recovery": "01/02/2023 11:28:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Suryana",
                    "alamat_pelapor": "PR TAMAN KRAKATAU BLOK M6 No.24 RT.0 RW.0 WR KURUNG",
                    "no_telp_pelapor": "6287788516425",
                    "keterangan_pelapor": "Saya mau menambah panjang kabel, karena posisi KWH meter kemungkinan akan dipindah, kabel menghalangi bangunan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020102951",
                    "waktu_lapor": "01/02/2023 11:02:18",
                    "waktu_response": "01/02/2023 11:09:32",
                    "waktu_recovery": "01/02/2023 12:14:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 3872,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dinda ajja",
                    "alamat_pelapor": "KP SIDOMULYO No.0 RT.0 RW.0 BATU 10",
                    "no_telp_pelapor": "6285363142786",
                    "keterangan_pelapor": "masalah voltase tak stabil.. naik turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINTAN CENTER"
                },
                {
                    "no_laporan": "K5423020102954",
                    "waktu_lapor": "01/02/2023 11:02:45",
                    "waktu_response": "01/02/2023 11:05:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 33940419,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERMAN",
                    "alamat_pelapor": "JL RAYA CELUK No.0 RT.0 RW.0 CEMENGGAON",
                    "no_telp_pelapor": "6281529349814",
                    "keterangan_pelapor": "MUTASI_K (G9923020188276:cek box app) - pasang bok kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020102955",
                    "waktu_lapor": "01/02/2023 11:02:49",
                    "waktu_response": "01/02/2023 11:03:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 33940576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kelvin",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102957",
                    "waktu_lapor": "01/02/2023 11:03:13",
                    "waktu_response": "01/02/2023 11:05:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 33940419,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yasin Syarif",
                    "alamat_pelapor": "JL PS II LR BANTENG M",
                    "no_telp_pelapor": "6281268744720",
                    "keterangan_pelapor": "MUTASI_K (G9923020188160:tidak bisa isi token ) - stroom token listrik bertuliskan gagal ketika di ketik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102958",
                    "waktu_lapor": "01/02/2023 11:03:13",
                    "waktu_response": "01/02/2023 11:49:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2764,
                    "durasi_recovery_time": 33937814,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Maryati",
                    "alamat_pelapor": "Kajeksan Rt03 Rw01",
                    "no_telp_pelapor": "6285330217531",
                    "keterangan_pelapor": "MUTASI_K (G9923020188206:mohon maaf sebelumny permohonan pelanggan diterima ) - meteran keluar api",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020102961",
                    "waktu_lapor": "01/02/2023 11:03:37",
                    "waktu_response": "01/02/2023 11:45:06",
                    "waktu_recovery": "01/02/2023 12:22:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2489,
                    "durasi_recovery_time": 2229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SARINAH",
                    "alamat_pelapor": "JL WASPADA II GG BB3 NO 28 RT7/12 KEL.TANAH SEREAL KEC TAMBORA JAKARTA BARAT ACUAN LOKASI DKT MESJID JIHADUL AKBAR ",
                    "no_telp_pelapor": "0216251605",
                    "keterangan_pelapor": "TGL 01/02/23 PENANGANAN GANGGUAN MCB OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. LG NO. -. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. SESUAI INFO PELANGGAN, TIDAK DIBERIKAN SURAT DAN DIJANJIKAN OLEH PETUGAS UNTUK DILAKUKAN PERGANTIAN MCB DALAM JANGKA WAKTU 1-3 HARI . ID METER 86223601068",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5323020100335",
                    "waktu_lapor": "01/02/2023 11:03:37",
                    "waktu_response": "01/02/2023 11:44:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2429,
                    "durasi_recovery_time": 33938125,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERNO",
                    "alamat_pelapor": "JL NANAS TIGA NO 105 RT 65 RW 08 KEL KETAPANG KEC LOWOK BARU HULUKOTA SAMPIT  ",
                    "no_telp_pelapor": "82156788844",
                    "keterangan_pelapor": "MUTASI_K (G9923020188203:keluhan alih gangguan) - PERMOHONAN GESER APP METER KARENA RENOVASI DENGAN ID PEL : 86047079875 . MOHON KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020102965",
                    "waktu_lapor": "01/02/2023 11:04:14",
                    "waktu_response": "01/02/2023 11:44:27",
                    "waktu_recovery": "01/02/2023 12:02:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2413,
                    "durasi_recovery_time": 1093,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LISDA",
                    "alamat_pelapor": "JL E RAYA NO 31, RT 8 RW 3, KEL KARANGANYAR, KEC SAWAH  BESAR , JAKARTA PUSAT >> DI BELAKANG PASAR BARU METRO ADA KEREKOT RAYA /DISEBERANG TUKANG SOTO",
                    "no_telp_pelapor": "0216492271",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 36717977554919884848 PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102966",
                    "waktu_lapor": "01/02/2023 11:04:06",
                    "waktu_response": "01/02/2023 11:05:30",
                    "waktu_recovery": "01/02/2023 20:53:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 35274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIRAWAN",
                    "alamat_pelapor": "JL H. DARIP KK PREMIER RIVIERA BLOK E NO 5  RT 5 RW 2 KEL JATINEGARA KEC CAKUNG JAKTIM  DEKAT PERTIGAAN JATINEGARA KAUM ",
                    "no_telp_pelapor": "085289978888",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT RENOVASI. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102967",
                    "waktu_lapor": "01/02/2023 11:04:16",
                    "waktu_response": "01/02/2023 11:15:17",
                    "waktu_recovery": "01/02/2023 11:21:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 661,
                    "durasi_recovery_time": 402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI ",
                    "alamat_pelapor": "JL PAWAN 1 GG. PULAU BAWAL, KAUMAN, BENUA KAYONG, KAB. KETAPANG, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081251368277",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2140012052312. TGL 20/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA PETUGAS YANG MENGHUBUNGI DAN MELAKUKAN REALISASI PENYAMBUNGAN. ",
                    "media": "Email",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020102969",
                    "waktu_lapor": "01/02/2023 11:04:12",
                    "waktu_response": "01/02/2023 12:14:21",
                    "waktu_recovery": "01/02/2023 12:19:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4209,
                    "durasi_recovery_time": 329,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hamid ali",
                    "alamat_pelapor": "DN KP BARU BULUSAN No.",
                    "no_telp_pelapor": "6283142784664",
                    "keterangan_pelapor": "Geser kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102970",
                    "waktu_lapor": "01/02/2023 11:04:20",
                    "waktu_response": "01/02/2023 14:54:04",
                    "waktu_recovery": "01/02/2023 16:00:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 13784,
                    "durasi_recovery_time": 3992,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vinditam@yahoo.com",
                    "alamat_pelapor": "PERUMAHAN CENTER PARK BLOK ASTER 1 NO 17 ALANG ALANG LEBAR PALEMBANG.",
                    "no_telp_pelapor": "082280540399",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN MELAKUKAN PD (R1T/1300 VA- R1T/2200 VA) DENGAN NOMOR REGISTRASI 1412015046776 TELAH DILUNASI DAN INGIN MERUBAH ALAMAT PERMOHONAN DENGAN ALAMAT PERUMAHAN CENTER PARK BLOK ASTER 1 NO 17 ALANG ALANG LEBAR PALEMBANG.",
                    "media": "Email",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020102974",
                    "waktu_lapor": "01/02/2023 11:04:29",
                    "waktu_response": "01/02/2023 12:36:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5493,
                    "durasi_recovery_time": 33935009,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Naim",
                    "alamat_pelapor": "JL ST.ALAUDDIN 3 No.0 PA BAENG2",
                    "no_telp_pelapor": "6282291921160",
                    "keterangan_pelapor": "MUTASI_K (G9923020188313:gangguan meter) - salah satu kamar kosan saya meterannya mati, padahal listrik udah di cabut. PELANGGAN MELAPOR KEMBALI DAN SUDAH DIBUATKAN LAPORAN BARU G5423020110297 CC.54.PURWATI,01/02/23,12:29 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020102975",
                    "waktu_lapor": "01/02/2023 11:04:40",
                    "waktu_response": "01/02/2023 11:07:47",
                    "waktu_recovery": "01/02/2023 11:40:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 1947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni Adzriel",
                    "alamat_pelapor": "dusun ciawitali rt 003/013",
                    "no_telp_pelapor": "6281323993585",
                    "keterangan_pelapor": "solusi klw sudah overlimit token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020102976",
                    "waktu_lapor": "01/02/2023 11:04:43",
                    "waktu_response": "01/02/2023 11:12:58",
                    "waktu_recovery": "01/02/2023 12:57:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 6268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harry purwangga",
                    "alamat_pelapor": "muara dua ",
                    "no_telp_pelapor": "6282269276886",
                    "keterangan_pelapor": "listrik padam kendala di kwh tegangan drop.tegangan sering tidak menyebrang .no meter.22111140269. tolong di ajukan pergantian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5423020102977",
                    "waktu_lapor": "01/02/2023 11:04:55",
                    "waktu_response": "01/02/2023 11:17:31",
                    "waktu_recovery": "01/02/2023 12:35:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 4662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syahruddin nur",
                    "alamat_pelapor": "JL BAJI PASARE 3 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281342143004",
                    "keterangan_pelapor": "Kabel SR kendor mau di geser",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020102980",
                    "waktu_lapor": "01/02/2023 11:05:08",
                    "waktu_response": "01/02/2023 14:54:33",
                    "waktu_recovery": "01/02/2023 15:59:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 13765,
                    "durasi_recovery_time": 3917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sandri arwansah",
                    "alamat_pelapor": "Simpang talang jambe tanjung harapan RT 30 RW 04",
                    "no_telp_pelapor": "62895420470006",
                    "keterangan_pelapor": "Masukin no PLN gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020102981",
                    "waktu_lapor": "01/02/2023 11:05:13",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675249513,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indria Mira",
                    "alamat_pelapor": "dukuh gontor 1 rt 4 rw 2 ",
                    "no_telp_pelapor": "6285791368144",
                    "keterangan_pelapor": "tegangan listrik turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020102982",
                    "waktu_lapor": "01/02/2023 11:05:23",
                    "waktu_response": "01/02/2023 11:05:53",
                    "waktu_recovery": "01/02/2023 11:06:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 50,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anna",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5323020100340",
                    "waktu_lapor": "01/02/2023 11:05:47",
                    "waktu_response": "01/02/2023 11:06:24",
                    "waktu_recovery": "01/02/2023 12:39:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 5601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H MARJUKI",
                    "alamat_pelapor": "JL HJ.HASIM ASHARI NO.9     RT-2 / RW-2 KEC CIPONDOH DS KENANGA KOTA TANGERANG",
                    "no_telp_pelapor": "087826568001",
                    "keterangan_pelapor": "TGL 30/1/2023 TUNGGAKAN REK JANUARI 2023  BERIKUT BK TELAH DILUNASI VIA PC POS BANG BTN . PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102987",
                    "waktu_lapor": "01/02/2023 11:05:48",
                    "waktu_response": "01/02/2023 11:08:57",
                    "waktu_recovery": "01/02/2023 11:19:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad. Aidil",
                    "alamat_pelapor": "GG PASAR TELIHAN No. GUNUNG TEL",
                    "no_telp_pelapor": "6282157501164",
                    "keterangan_pelapor": "listrik padam,meteran hidup ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BONTANG"
                },
                {
                    "no_laporan": "K5423020102989",
                    "waktu_lapor": "01/02/2023 11:05:57",
                    "waktu_response": "01/02/2023 11:49:28",
                    "waktu_recovery": "01/02/2023 15:02:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2611,
                    "durasi_recovery_time": 11553,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOCH SAHILUL ULUM",
                    "alamat_pelapor": "DS GELAM No. 27 RT. 10 RW. 3 CANDI",
                    "no_telp_pelapor": "6281333254616",
                    "keterangan_pelapor": "PLN/5118231012023001959, minta tolong ini kapan di tambah daya nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020102990",
                    "waktu_lapor": "01/02/2023 11:06:06",
                    "waktu_response": "01/02/2023 11:09:20",
                    "waktu_recovery": "01/02/2023 13:12:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 7413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": "JL ADI SUCIPTO NO 77 RT-1 / RW-4 KEL PAJANG KEC BENDA KOTA TANGERANG - BANTEN ",
                    "no_telp_pelapor": "082311181770",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN INGIN PEMBANGUNAN LANTAI 2 MELALUI PLN 123 DENGAN ID PEL 546301333185. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. SESUAI INFO BELUM MENDAPATKAN PESAN SINGKAT. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012903345 ,  STATUS  SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102992",
                    "waktu_lapor": "01/02/2023 11:06:04",
                    "waktu_response": "01/02/2023 11:28:57",
                    "waktu_recovery": "01/02/2023 12:09:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1373,
                    "durasi_recovery_time": 2406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ryadh Mega Putera",
                    "alamat_pelapor": "PR AL KAUTSAR BLOK B-22 No.0 RT.0 RW.0 MANGUHARJO",
                    "no_telp_pelapor": "6283845706047",
                    "keterangan_pelapor": "Pagi pak, ini saya mau pemasangan mcb dirumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5423020102993",
                    "waktu_lapor": "01/02/2023 11:06:06",
                    "waktu_response": "01/02/2023 11:12:20",
                    "waktu_recovery": "01/02/2023 11:28:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 374,
                    "durasi_recovery_time": 988,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imadudin",
                    "alamat_pelapor": "JL CIPAKU INDAH II No.",
                    "no_telp_pelapor": "6281292415268",
                    "keterangan_pelapor": "mau daftar penerangan sementara tapi gx bisa ada permohonan sebelum nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020102998",
                    "waktu_lapor": "01/02/2023 11:06:52",
                    "waktu_response": "01/02/2023 11:22:19",
                    "waktu_recovery": "01/02/2023 13:55:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 9164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rajati muhammad",
                    "alamat_pelapor": "JL JL.KUIN SELATAN RT.11. No.0 RT. RW.",
                    "no_telp_pelapor": "6285101328144",
                    "keterangan_pelapor": "meter mengeluarkan asap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020103000",
                    "waktu_lapor": "01/02/2023 11:07:31",
                    "waktu_response": "01/02/2023 11:12:01",
                    "waktu_recovery": "01/02/2023 11:23:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 684,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LOUIS",
                    "alamat_pelapor": "jalan adisucipto",
                    "no_telp_pelapor": "6282144926005",
                    "keterangan_pelapor": "melakukan pendaftaran penyambungan baru..blum bisa di layani..kami sangat butuh listrik untuk pembangunan lapak di daerah kami..mohon penjelasan dan kerja samanya dari pihak pln..terimah kasih tuhan memberkati...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020103001",
                    "waktu_lapor": "01/02/2023 11:07:35",
                    "waktu_response": "01/02/2023 12:00:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3150,
                    "durasi_recovery_time": 33937166,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi Rosmiaty",
                    "alamat_pelapor": "JL GRIYA TONASA C2/10 No.0",
                    "no_telp_pelapor": "6281343883334",
                    "keterangan_pelapor": "MUTASI_K (G9923020188231:cek yanggu) - tiap jam 3 subuh rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5123020100576",
                    "waktu_lapor": "01/02/2023 11:07:36",
                    "waktu_response": "01/02/2023 11:10:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 33940118,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ERMA",
                    "alamat_pelapor": "JL CANDI MENDUT SELATAN BLOK 4 NO 1 RT 01 RW 011 KEL TULUSREJO KEC LOWOKWARU KOTA MALANG/ DEKAT  MASJID ",
                    "no_telp_pelapor": "0341492953",
                    "keterangan_pelapor": "MUTASI_K (G9923020188169:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 60.42  KONDISI PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103004",
                    "waktu_lapor": "01/02/2023 11:07:50",
                    "waktu_response": "01/02/2023 11:33:41",
                    "waktu_recovery": "01/02/2023 14:03:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1551,
                    "durasi_recovery_time": 9017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yonatan",
                    "alamat_pelapor": "JL JL. RAYA CISEENG KP. RAWA RT 01/04 KEC. No.",
                    "no_telp_pelapor": "6287777788364",
                    "keterangan_pelapor": "kwh meter tidak bisa beli token ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103005",
                    "waktu_lapor": "01/02/2023 11:07:53",
                    "waktu_response": "01/02/2023 11:08:15",
                    "waktu_recovery": "01/02/2023 11:09:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoru",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103006",
                    "waktu_lapor": "01/02/2023 11:07:53",
                    "waktu_response": "01/02/2023 11:44:13",
                    "waktu_recovery": "01/02/2023 12:02:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2180,
                    "durasi_recovery_time": 1101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JONI",
                    "alamat_pelapor": "JL MUARA KARANG BLOK L9T NO.-12 RT.-/- KEL PLUIT KEC PENJARINGAN JAKUT ACUAN LOKASI DKT INDOMARET",
                    "no_telp_pelapor": "0216679744",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 58.30",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5323020100347",
                    "waktu_lapor": "01/02/2023 11:08:08",
                    "waktu_response": "01/02/2023 11:11:06",
                    "waktu_recovery": "01/02/2023 12:48:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 5851,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNIA ",
                    "alamat_pelapor": "JL PERUM BUKIT CIJINGGA INDAH C5 NO 28, SERANG, CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "02189384465",
                    "keterangan_pelapor": "BELUM ADA REALISASI PERMOHONAN PASANG BARU NO AGENDA 537039912301135723, 537039912301135742, 537039912301135739, 537039912301135731, 537039912301135724, 537039912301135722, 537039912301135721, 537039912301135719, 537039912301135746, 537039912301135744, 537039912301135744, 537039912301135729, 537039912301135727, 537039912301135726, 537039912301135725, 537039912301135718  NO REG 5370312073365, 5370312073384, 5370312073381, 5370312073373, 5370312073366, 5370312073364, 5370312073363, 5370312073361, 5370312073388, 5370312073386, 5370312073371, 5370312073369, 5370312073368, 5370312073367, 5370312073360 TGL BAYAR 24/01/2023 STATUS PROSES PLN SAMPAI PEMBAYARAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103012",
                    "waktu_lapor": "01/02/2023 11:08:42",
                    "waktu_response": "01/02/2023 11:09:14",
                    "waktu_recovery": "01/02/2023 11:37:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 1724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maman Parman",
                    "alamat_pelapor": "KP SELANG No.0 RT.001 RW.03 CIPAYUNG",
                    "no_telp_pelapor": "628112034925",
                    "keterangan_pelapor": "kenapa antara catat meter kwh mandiri dengan tagihan listrik tidak sama ? selalu lebih besar tagihan listrik sudah 2 bulan terakhir terjadi seperti itu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103014",
                    "waktu_lapor": "01/02/2023 11:08:58",
                    "waktu_response": "01/02/2023 11:11:54",
                    "waktu_recovery": "01/02/2023 13:09:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 7035,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FREDI ",
                    "alamat_pelapor": "PR GRAND CENDRAWASIH ASRI BLOK B NO 9 RT - RW - JL CENDRAWASIH KEL CIPAYUNG KEC CIPUTAT KOTA TANGERANG SELATAN ACUAN : ALFAMART",
                    "no_telp_pelapor": "082113947281",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 12 KWH. (PTL TDK PADAM) // PELANGGAN LAPOR KEMBALI CC.54.D_ISLAMIYAH 12:59",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103016",
                    "waktu_lapor": "01/02/2023 11:09:09",
                    "waktu_response": "01/02/2023 11:13:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 33939946,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ulfatul Hasanah",
                    "alamat_pelapor": "Dundang guluk guluk",
                    "no_telp_pelapor": "6281331112538",
                    "keterangan_pelapor": "MUTASI_K (G9923020188261:mohon bantuan) - isi tiken listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020103017",
                    "waktu_lapor": "01/02/2023 11:09:25",
                    "waktu_response": "01/02/2023 11:10:22",
                    "waktu_recovery": "01/02/2023 11:58:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 2901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI ",
                    "alamat_pelapor": "PR ARCADIA SQUARE RAYA KELAPA DUA BLOK- NO 15 JL BOULVARD RAYA GADING SERPONG KEL KELAPA DUA KEC KELAPA DUA KAB TANGERANG ",
                    "no_telp_pelapor": "085283292288",
                    "keterangan_pelapor": "TGL 01/02/23 PEMBAYARAN TUNGGAKAN REK JULI AGUSTUS SEPTEMBER 22 BERIKUT BK TELAH DILUNASI BERIKUT BIAYA PEYAMBUNGAN KEMBALI DENGAN NO REG 5662001012185. PTL MINTA SEGERA DISAMBUNG SESUAI KETENTUAN  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103020",
                    "waktu_lapor": "01/02/2023 11:09:38",
                    "waktu_response": "01/02/2023 11:17:44",
                    "waktu_recovery": "01/02/2023 13:26:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 486,
                    "durasi_recovery_time": 7722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diki wahyudi",
                    "alamat_pelapor": "DN BABAKAN LIO No.0 RT.000 RW.00 AMAN SARI",
                    "no_telp_pelapor": "6285770967966",
                    "keterangan_pelapor": "listrik tidak bisa masukan token gagal terus pak mhon di bantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020103022",
                    "waktu_lapor": "01/02/2023 11:09:40",
                    "waktu_response": "01/02/2023 11:28:43",
                    "waktu_recovery": "01/02/2023 11:55:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1143,
                    "durasi_recovery_time": 1620,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Roni Imanuel",
                    "alamat_pelapor": "JL MIANGAS No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285241183337",
                    "keterangan_pelapor": "tidak bisa input Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020103023",
                    "waktu_lapor": "01/02/2023 11:09:44",
                    "waktu_response": "01/02/2023 11:11:01",
                    "waktu_recovery": "01/02/2023 14:33:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 12135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endah Puji",
                    "alamat_pelapor": "DN PAKIS No.00 RT. 1 RW. 1 SONGGON",
                    "no_telp_pelapor": "6285236742172",
                    "keterangan_pelapor": "diisi token pulsa gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020103024",
                    "waktu_lapor": "01/02/2023 11:10:01",
                    "waktu_response": "01/02/2023 11:11:30",
                    "waktu_recovery": "01/02/2023 11:14:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD ASUM ",
                    "alamat_pelapor": "JL. ARZIMAR 2 GG PELITA RT 04 RW 18, TEGAL GUNDIL, BOGOR UTARA, KOTA BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081377811185",
                    "keterangan_pelapor": "TGL 19/12/2022 PROSES PB (R1T/1300 VA) DENGAN KODE REGISTRASI  5382112141737 , 5382112141739 , 5382112141741 , 5382112141742 , 5382112141744 , 5382112141745. TGL 20/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA BANGUNAN/INSTALASI BELUM SIAP-JANJI DENGAN PELANGGAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA PETUGAS YANG MENGHUBUNGI (RUMAH DIHUBUNGI SETIAP HARI SABTU - KAMIS PUKUL 08:00 HINGGA 16:00)",
                    "media": "Email",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103026",
                    "waktu_lapor": "01/02/2023 11:10:14",
                    "waktu_response": "01/02/2023 11:16:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 385,
                    "durasi_recovery_time": 33939772,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diyah Anggraini",
                    "alamat_pelapor": "JL PERKANTORAN PEMDA PR.SEWU No. RT.0 RW.0 BULUKARTO",
                    "no_telp_pelapor": "6281275863178",
                    "keterangan_pelapor": "MUTASI_K (G9923020188181:GANGGUAN ISNTALASI) - MCB 25 VA lemah jepret 3x dalam hari ini (Selasa, 1 Februari 2023) dengan daya 5.500 VA. mohon bantuannya untuk mengatasi permasalahan tersebut. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5523020100362",
                    "waktu_lapor": "01/02/2023 11:10:22",
                    "waktu_response": "01/02/2023 12:45:23",
                    "waktu_recovery": "01/02/2023 13:06:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5701,
                    "durasi_recovery_time": 1247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "4170135",
                    "nama_pelapor": "IBU NURUL  ",
                    "alamat_pelapor": "JL JAMBE LOR-JAMBE ARUM NO - DS JAMBEARUM PTB  RT-2 / RW-4 KEC PATEMBON KAB KENDAL ",
                    "no_telp_pelapor": "083105977061",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA DIL PREPAID KE P2APST  . ( PTL NYALA  ) . SISA KWH : 90 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENDAL"
                },
                {
                    "no_laporan": "K5423020103029",
                    "waktu_lapor": "01/02/2023 11:10:34",
                    "waktu_response": "01/02/2023 13:39:43",
                    "waktu_recovery": "01/02/2023 14:24:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8949,
                    "durasi_recovery_time": 2704,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZHARI",
                    "alamat_pelapor": "JL PASAR 1 REL GG MESJID No.0 0",
                    "no_telp_pelapor": "6281263962307",
                    "keterangan_pelapor": "kWh meter saya , selalu gagal kalau di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020103030",
                    "waktu_lapor": "01/02/2023 11:10:38",
                    "waktu_response": "01/02/2023 11:14:36",
                    "waktu_recovery": "01/02/2023 13:12:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 7089,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Divia Wulandari",
                    "alamat_pelapor": "KA PUK PULO RT 04/10 CKR",
                    "no_telp_pelapor": "62881011452059",
                    "keterangan_pelapor": "kenapa tidak bisa melihat tagihan karna saya mau bayar tagihan bulan januari ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020103031",
                    "waktu_lapor": "01/02/2023 11:10:40",
                    "waktu_response": "01/02/2023 11:11:08",
                    "waktu_recovery": "01/02/2023 11:11:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 50,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ando",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103033",
                    "waktu_lapor": "01/02/2023 11:10:41",
                    "waktu_response": "01/02/2023 11:23:42",
                    "waktu_recovery": "01/02/2023 11:39:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 781,
                    "durasi_recovery_time": 947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "prawira kusuma",
                    "alamat_pelapor": "KP JAWA BELAKANG No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6285268855006",
                    "keterangan_pelapor": "\\nI'd pelanggan ini terlalu boros\\nsementara kami hanya pakai sanyo dan ac",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LANGSA"
                },
                {
                    "no_laporan": "K5423020103035",
                    "waktu_lapor": "01/02/2023 11:10:49",
                    "waktu_response": "01/02/2023 12:14:50",
                    "waktu_recovery": "01/02/2023 12:57:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3841,
                    "durasi_recovery_time": 2548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUWENDI",
                    "alamat_pelapor": "JL PALEMBANG NO.48/28 RT 0 RW 0 KEL PANDAU HILIR KEC MEDAN PERJUANGAN, KOTA MEDAN, SUMATERA UTARA ACUAN: SIMPANG JL MALAKA",
                    "no_telp_pelapor": "085297586178",
                    "keterangan_pelapor": "TGL 26/12/22 PROSES PB (B2/10600 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 120019912212260372 DAN NO REG 1200111027282. BP DAN UJL TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT K1223010900124 K1223011100448 DAN K1223011700427, K1223012600424 K1223012700306 K5223012800784  SUDAH DIHUBUNGI NAMUN SUDAH 1 BULAN BLM ADA REALISASI  K5423013106962",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020103038",
                    "waktu_lapor": "01/02/2023 11:11:03",
                    "waktu_response": "01/02/2023 11:13:06",
                    "waktu_recovery": "01/02/2023 13:53:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 9651,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WALGITO",
                    "alamat_pelapor": "..JL RAYA SERANG,KM29,KAMPUNG POS KIARA,RT 4, RW 3 DESA SENTUL, KECAMATAN BALARAJA, KABUPATEN TANGERANG.\\n\\n",
                    "no_telp_pelapor": "081280949211",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN GAGAL INPUT. PTL MENYALA DENGAN SISA KWH 35,0",
                    "media": "Email",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020103039",
                    "waktu_lapor": "01/02/2023 11:11:07",
                    "waktu_response": "01/02/2023 11:11:34",
                    "waktu_recovery": "01/02/2023 12:34:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 4989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldo Muhamad Rifa",
                    "alamat_pelapor": "KP KENDAYAKAN No. RT.0 RW.0",
                    "no_telp_pelapor": "628971206248",
                    "keterangan_pelapor": "Halo, selamat siang ka. Sy ada kendala, pembelian token listrik prabayar dgn nomer 45069928252 gagal terus, Sudah dicoba melalui pembayaran dompet digital maupun lgs via bank tp transaksi gagal. Kenapa ya? Apa sedang ada gangguan?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103040",
                    "waktu_lapor": "01/02/2023 11:11:24",
                    "waktu_response": "01/02/2023 11:33:55",
                    "waktu_recovery": "01/02/2023 14:04:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1351,
                    "durasi_recovery_time": 9012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL. PENDIDIKAN RT 02/01 DS. COGREG KEC. PARUNG, KAB. BOGOR, JABAR (DEKAT MASJID AL BAROKAH",
                    "no_telp_pelapor": "08999989275",
                    "keterangan_pelapor": "MOHON BANTUAN. PELANGGAN KESULITAN MELAKUKAN PEMBELIAN TOKEN, PLN 123 TELAH MENJELASKAN BAHWA TIDAK ADA KENDALA DAN TELAH MENYARANKAN MELAKUKAN PEMBELIAN PADA TEMPAT LAIN, NAMUN SESUAI INFO YBS TETAP TIDAK BISA MELAKUKAN PEMBELIAN. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103041",
                    "waktu_lapor": "01/02/2023 11:11:17",
                    "waktu_response": "01/02/2023 11:11:50",
                    "waktu_recovery": "01/02/2023 12:34:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 4980,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sahri Bin Sanip",
                    "alamat_pelapor": "kp kudakuda",
                    "no_telp_pelapor": "6285888228491",
                    "keterangan_pelapor": "udah awal bulan ko masih gabisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103042",
                    "waktu_lapor": "01/02/2023 11:11:17",
                    "waktu_response": "01/02/2023 11:14:52",
                    "waktu_recovery": "01/02/2023 11:26:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 683,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "antonius amri bonaventura",
                    "alamat_pelapor": "DN DUWET KEC MLATI KAB SLEMAN No.0 RT.3 RW.32 SENDANGADI",
                    "no_telp_pelapor": "6281325676775",
                    "keterangan_pelapor": "proses tambah daya butuh brp lama ya???",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020103047",
                    "waktu_lapor": "01/02/2023 11:11:35",
                    "waktu_response": "01/02/2023 11:17:15",
                    "waktu_recovery": "01/02/2023 12:28:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 4285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Irawan",
                    "alamat_pelapor": "JL DS PASIR ANGIN DN CINYOSOG No.048 RT.2 RW.2 KEC CILEUNGSI KAB BOGOR. LOKASI : DKT PERUM GRIYA ALAM SENTOSA",
                    "no_telp_pelapor": "6285860086338",
                    "keterangan_pelapor": "kwh eror // UPDATE LAPORAN. PELANGGAN MENGHUBUNGI KEMBALI. CC.55.VENI .1 APP PRABAYAR (PTL MENYALA) TIDAK BISA MEMASUKKAN PULSA. APP TIDAK TERTERA BERHASIL ATAU GAGAL KETIKA DIINPUT. SISA KWH METER TIDAK BERTAMBAH SETELAH INPUT TOKEN .SETELAH UPDATE VKRN 43 DENGAN SISA KWH 3.14 \\nNO TOKEN : 4657 1643 0083 5575 2998",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103052",
                    "waktu_lapor": "01/02/2023 11:11:58",
                    "waktu_response": "01/02/2023 11:15:07",
                    "waktu_recovery": "01/02/2023 17:17:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 21767,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DENI LUBIS",
                    "alamat_pelapor": "JL KAV SEMPER JL SUNGAI BOGOWONTO NO 347 RT 8/1 KEL SEMPER BARAT KEC CILINGCING JAKUT // DEKAT KANTOR PLN ",
                    "no_telp_pelapor": "02122408125",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN ID METER 14444733167 TELAH MEMENUHI TOP UP TOKEN UNTUK BULAN JANUARI SEBESAR 720 JAM NYALA. PADA TGL 01/02/2023 SERTA SELANJUTNYA YBS MEMBUTUHKAN TOP UP TOKEN, SISA - KWH .(PTL TIDAK PADAM ). LAPOR KEMBALI KARENA BELUM ADA PENANGANAN. SISA 162.99 KWH. CC.54.BADRIA, 02122408125, 12G041R (01/02/23 PUKUL 12:22)\\nYBS MENGHUBUNGI KEMBALI BELUM ADA PETUGAS YANG KONFIRMASI // CC.54.NANDI 12G0CSZ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103055",
                    "waktu_lapor": "01/02/2023 11:12:18",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675249938,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "FARIZ ELFU",
                    "alamat_pelapor": "JL RAYA NYALABU PERMAI No.000 RT.0 RW.0 NYALABU",
                    "no_telp_pelapor": "6287750865280",
                    "keterangan_pelapor": "tdk bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5123020100583",
                    "waktu_lapor": "01/02/2023 11:12:50",
                    "waktu_response": "01/02/2023 11:16:07",
                    "waktu_recovery": "01/02/2023 12:51:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 5722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONATUS",
                    "alamat_pelapor": "PR PERMATA KWANGSAN RESIDENCE BLOK A3 NO 29 KEL KWANGSAN KEC  SEDATI, KAB. SIDOARJO, JAWA TIMUR",
                    "no_telp_pelapor": "085235219312",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN INFOKAN ADANYA KESALAHAN PEMASANGAN APP SAAT REALISASI PASANG BARU SEKITAR TGL 8 ATAU 9 JANUARI 2022 DARI NO IDPEL 511802348868 A/N NURUL ISLAMIYAH  DENGAN ALAMAT NO IDPEL (PR PERMATA KWANGSAN RESIDENCE BLOK A3 NO 29 ) NAMUN APP TERSEBUT DIPASANG DI RUMAH LAIN TERTUKAR DENGAN PEMASANGAN APP DENGAN NO IDPEL 511802348850 A/N NURUL HIDAYATUR  ALAMAT SESUAI IDPEL ( PR PERMATA KWANGSAN RESIDENCE BLOK E3 NO 22 ).  PELANGGAN INGIN APP DAPAT DI PASANG SESUAI DATA ALAMATNYA. PELANGGAN BARU HARI INI KARENA APP TERTUKAR DENGAN APP ORANG LAIN DI LOKASI PERUMAHAN YANG SAMA BERBEDA BLOK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020103061",
                    "waktu_lapor": "01/02/2023 11:13:14",
                    "waktu_response": "01/02/2023 11:30:37",
                    "waktu_recovery": "01/02/2023 11:46:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1043,
                    "durasi_recovery_time": 945,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003414418",
                    "nama_pelapor": "IBU AIDA",
                    "alamat_pelapor": "KOMP GRIYA TAJUR HALANG BLOK A3 NO 2 KEL TAJUR HALANG KEC BOJONG GEDE KAB BOGOR ",
                    "no_telp_pelapor": "02162311382",
                    "keterangan_pelapor": "LEBIH TAGIH. REK FEB 23 ST AW = 466 ST AK = 1.046 ST APP TGL 01/02/23  = 465 . RUMAH KOSONG SEJAK MAR 2022, APP MUDAH DIJANGKAU DAN TIDAK TERKUNCI, PELANGGAN MENGINGINKAN  HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020103062",
                    "waktu_lapor": "01/02/2023 11:13:10",
                    "waktu_response": "01/02/2023 11:13:31",
                    "waktu_recovery": "01/02/2023 11:16:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuri",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100366",
                    "waktu_lapor": "01/02/2023 11:13:21",
                    "waktu_response": "01/02/2023 11:46:31",
                    "waktu_recovery": "01/02/2023 13:01:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1990,
                    "durasi_recovery_time": 4525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "09040416",
                    "nama_pelapor": "IBU KRISTINA",
                    "alamat_pelapor": "PERUMAHAN KENDANGSARI JL KENDANGSARI BLOK H NO.44 GG 4 TENGGILIS JAYA KEL.KENDANGSARI KEC. TENGGILIS MEJOYO KOTA SURABAYA >> DEKAT DENGAN MI KOBER ",
                    "no_telp_pelapor": "087888882604",
                    "keterangan_pelapor": "TANGGAL 01/02/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BTN MOHON PTL DISAMBUNG SESUAI KETENTUAN.\\nTERKAIT NO LAPOR : K5223020100550\\nPELANGGAN MENGHUBUNGI KEMBALI. CC.52.DEWI_R",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020103069",
                    "waktu_lapor": "01/02/2023 11:13:43",
                    "waktu_response": "01/02/2023 11:18:50",
                    "waktu_recovery": "01/02/2023 14:03:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 9871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MONIKA",
                    "alamat_pelapor": " JL BROMO 3 PERUMAHAN PURI PAMULANG BLOK B4 NO. 2, RT001/025, PAMULANG BARAT, PAMULANG, TANGERANG SELATAN, BANTEN. ACUAN DI DEPAN TAMAN)",
                    "no_telp_pelapor": "082114321297",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK DES 2022 =32011 , ST APP TGL 05/12/2022 = 31963. REK (BELUM DILUNASI). (RUMAH TIDAK DIHUNI, BERPAGAR TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS RUTIN MEMINTA FOTO KWH METER. MOHON HAL TSB AGAR TIDAK TERULANG LAGI (REVISI TIPE KELUHAN : CATER, TIPE SUB KELUHAN: LEBIH TAGIH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103070",
                    "waktu_lapor": "01/02/2023 11:13:54",
                    "waktu_response": "01/02/2023 11:31:56",
                    "waktu_recovery": "01/02/2023 13:23:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1082,
                    "durasi_recovery_time": 6715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bollink OutBadeur",
                    "alamat_pelapor": "PR CIKARANG LAKE VIEW BLOK D1 No.17 RT.12 RW.5 SD MULYA",
                    "no_telp_pelapor": "6285715511572",
                    "keterangan_pelapor": "Minta nomer tamper mau isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103071",
                    "waktu_lapor": "01/02/2023 11:13:58",
                    "waktu_response": "01/02/2023 11:51:25",
                    "waktu_recovery": "01/02/2023 12:12:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2247,
                    "durasi_recovery_time": 1259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YENININGSIH",
                    "alamat_pelapor": "DN KRAJAN TENGAH KEC BOJA No.0 RT.9 RW.2 METESEH",
                    "no_telp_pelapor": "6285337240508",
                    "keterangan_pelapor": "tidak bisa beli token listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJA"
                },
                {
                    "no_laporan": "K5423020103074",
                    "waktu_lapor": "01/02/2023 11:14:17",
                    "waktu_response": "01/02/2023 13:39:32",
                    "waktu_recovery": "01/02/2023 16:30:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8715,
                    "durasi_recovery_time": 10264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edo Saputra",
                    "alamat_pelapor": "Jl. Mangaan VIII Ps. III Gg. Keluarga No.lk 17",
                    "no_telp_pelapor": "6282367899610",
                    "keterangan_pelapor": "selamat pagi Bapak / ibu . \\nkemarin tgl 2-12-2022 saya melapor lewat Facebook . bahwa Sanya tombol di meteran saya tidak bisa di pencet . \\ndan petugas pln lngsng dtng kerumah saya . \\nsesudah itu meteran saya di cabut untuk di perbaiki . petugas PLN bilang nanti tgl 3 akan di pasang kembali , klw petugas PLN tdk dtng tgl 3 saya di suruh dtng di tgl 5 tepat nya di hari Senin , saya dtng di tlg 5 ke kantor yg di Kim 1. bertemu sama satpam . katanya nanti bakal di hubungi melalui no hp saya yg sudah tertera dikertas . \\ndan tadi saya dtng ke kantor kembali . bertemu satpam , satpam bilang nanti bakal di hubungi lagi . \\n\\nitu maksud nya gimana yaa Bapak/ibu \\nkarena sampai sekarang saya belum di hubungi juga \\n\\nsaya sudah 2x melapor jawaban satpam tetap sama",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020100590",
                    "waktu_lapor": "01/02/2023 11:14:26",
                    "waktu_response": "01/02/2023 11:34:18",
                    "waktu_recovery": "01/02/2023 11:43:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1192,
                    "durasi_recovery_time": 573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE",
                    "alamat_pelapor": "PR CHANDRA BARU JL SILIWANGI VI BLOK NO7 RT 7 RW 017 KEL JATI RAHAYU KEC PONDOK MELATI KOTA BEKASI / DEKAT WARUNG CATUR ",
                    "no_telp_pelapor": "0811872608",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT TERKAIT PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN ADA RENOVASI DILOKASI, IDPEL 547101665738, NIK PELANGGAN 3172041804760002 ATAS NAMA SAHAT TAMBUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103075",
                    "waktu_lapor": "01/02/2023 11:14:24",
                    "waktu_response": "01/02/2023 11:15:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 33939856,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "pelanggan teluknaga",
                    "alamat_pelapor": "KP KEMIRI No. RT.8 RW.2 DS KEMIRI",
                    "no_telp_pelapor": "6285781444739",
                    "keterangan_pelapor": "MUTASI_K (G9923020188267:gangguan) - sudah beli pulsa 20 ribu tapi gk bisa di masukin,gagal trus,mohon kepada pihak pln agar dibantu di cek meteran saya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103076",
                    "waktu_lapor": "01/02/2023 11:14:33",
                    "waktu_response": "01/02/2023 11:23:27",
                    "waktu_recovery": "01/02/2023 11:26:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 212,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000730598",
                    "nama_pelapor": "IBU DITA",
                    "alamat_pelapor": "KK PAPAN INDAH 2 BLOK N15 NO 24 JL - RT - RW - DS MANGUNJAYA KEC TAMBUN SELATAN KAB BEKASI",
                    "no_telp_pelapor": "0218519246",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23 = 1.027, APP TGL 01/02/23 = 926. RUMAH JARANG DIHUNI. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103078",
                    "waktu_lapor": "01/02/2023 11:14:32",
                    "waktu_response": "01/02/2023 12:36:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4929,
                    "durasi_recovery_time": 33934970,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hariyanto Adjie N",
                    "alamat_pelapor": "DN NGLANGGERAN KULON No. RT.15 RW.3 NGLANGGERA",
                    "no_telp_pelapor": "6281904288432",
                    "keterangan_pelapor": "MUTASI_K (G9923020188268:ditindaklanjuti ) - layar pada meteran padam, dan aliran listrik mati.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020103081",
                    "waktu_lapor": "01/02/2023 11:14:42",
                    "waktu_response": "01/02/2023 11:16:25",
                    "waktu_recovery": "01/02/2023 13:41:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 8678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DODI",
                    "alamat_pelapor": "JL H. NUR No.27 RT.2 RW.3 BENDA BARU",
                    "no_telp_pelapor": "6285254968826",
                    "keterangan_pelapor": "meteran teriindikasi tidak normal karena adanya penurunan tagihan bulanan  tidak normal sangat rendah",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103083",
                    "waktu_lapor": "01/02/2023 11:14:50",
                    "waktu_response": "01/02/2023 11:15:39",
                    "waktu_recovery": "01/02/2023 11:38:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 1357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN WAHYU",
                    "alamat_pelapor": "JL BARU CILINCING NO 2 RT 2/1 KEL CILINCING KEC CILINCING JAKUT, ",
                    "no_telp_pelapor": "081292926768",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKALNJUTI PROSES GESER  2 APP NO ID PEL  545100203458 DAN  545301571740 SETEMPAT RENOVASI. PEMOHON SBG PEMILIK PERSIL.  LAPOR KEMBALI  11:19 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103087",
                    "waktu_lapor": "01/02/2023 11:15:14",
                    "waktu_response": "01/02/2023 11:32:17",
                    "waktu_recovery": "01/02/2023 13:08:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1023,
                    "durasi_recovery_time": 5777,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "janatun",
                    "alamat_pelapor": "KK PERMATA CKR SLT D8 No.14 RT.000 RW.00 CIANTRA",
                    "no_telp_pelapor": "6285694548000",
                    "keterangan_pelapor": "gagal masukin pulsa.di lokasi padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103093",
                    "waktu_lapor": "01/02/2023 11:16:02",
                    "waktu_response": "01/02/2023 11:33:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1071,
                    "durasi_recovery_time": 33938738,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "I Kadek Eka Suartana",
                    "alamat_pelapor": "Jl. Kayu Cendana No.7b",
                    "no_telp_pelapor": "6282145668588",
                    "keterangan_pelapor": "MUTASI_K (G9923020188196:kebakaran) - g5423020108404\\nkebakaran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103094",
                    "waktu_lapor": "01/02/2023 11:16:13",
                    "waktu_response": "01/02/2023 11:31:22",
                    "waktu_recovery": "01/02/2023 12:19:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 909,
                    "durasi_recovery_time": 2885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "240581",
                    "nama_pelapor": "BP SUGIARTO ",
                    "alamat_pelapor": "JL CIBUBUR II BULAK RINGIN RT 06 RW 3 NO 114 C KEL CIBUBUR KEC CIRACAS JAKARTA TIMUR . ACUAN DEKAT SD 09 10 CIBUBUR",
                    "no_telp_pelapor": "081281692992",
                    "keterangan_pelapor": "TGL 4/12/22 PENANGANAN GANGGUAN APP PRABAYAR VIA MCB OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86052430443. TERKAIT K5423011705383, K5423012501893",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020103095",
                    "waktu_lapor": "01/02/2023 11:16:24",
                    "waktu_response": "01/02/2023 11:26:53",
                    "waktu_recovery": "01/02/2023 15:27:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 629,
                    "durasi_recovery_time": 14414,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK HARI",
                    "alamat_pelapor": "JL CIKAL 1 SAMPING RUMAH BESAR SEBELM SEKOLAHAN MAHANAIM",
                    "no_telp_pelapor": "081219740577",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PLN 123 TELAH MENJELASKAN BAHWA NO METER YBS TIDAK ADA KENDALA DALAM MELAKUKAN PEMBELIAN TOKEN, NAMUN SESUAI INFO YBS TELAH MENCOBA BEBERAPA TEMPAT TETAP TIDAK BISA. SISA KWH 44.2",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020103097",
                    "waktu_lapor": "01/02/2023 11:16:27",
                    "waktu_response": "01/02/2023 14:20:06",
                    "waktu_recovery": "01/02/2023 14:55:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11019,
                    "durasi_recovery_time": 2103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN DN DESA BAHODOPI, NO - RT - RW - DS BAHODOPI KEC BAHODOPI KAB MOROWALI, SULAWESI TENGAH",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TGL 14/04/22 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA 312119912204143959 DAN NO REG 3121112043716 . BP DAN STROOM AWAL TELAH DILUNASI. PADA DATA AP2T TERDAPAT KETERANGAN TGL 27/06/22 PEREMAJAAN PDL. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN, TERKAIT K5423013002181",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020103103",
                    "waktu_lapor": "01/02/2023 11:17:09",
                    "waktu_response": "01/02/2023 11:32:41",
                    "waktu_recovery": "01/02/2023 14:59:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 932,
                    "durasi_recovery_time": 12398,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010501516",
                    "nama_pelapor": "BAPAK SURONO",
                    "alamat_pelapor": "KP.PASIRANDU RT 10 RW 05 DSA SUKASARI KEC.SERANG BARU KAB BEKASI",
                    "no_telp_pelapor": "085771761099",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100079, MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 15922, ST AK 17725, ST BERDASARKAN ANGKA ACMT 25/01/2023 = 17725. REK BELUM DILUNASI. (RUMAH DIHUNI, TIDAK DIPAGAR/DIKUNCI. APP MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100363",
                    "waktu_lapor": "01/02/2023 11:17:16",
                    "waktu_response": "01/02/2023 11:25:20",
                    "waktu_recovery": "01/02/2023 11:28:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 484,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001449682",
                    "nama_pelapor": "BP REMON ",
                    "alamat_pelapor": "JL TERUSAN SUTAMI IV NO 3 KEC SUKAJADI KOTA BANDUNG / ",
                    "no_telp_pelapor": "0224206669",
                    "keterangan_pelapor": "LEBIH TAGIH IDPEL 535596220434 STAND AK REK FEB 11840 DAN STAND APP TGL 01/02/2023 = 10967.  RUMAH TIDAK DIHUNI TIDAK ADA PEMAKAIAN. MOHON DIBANTU KOREKSI TAGIHAN JAN DAN FEB DAN KONFRIMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020103104",
                    "waktu_lapor": "01/02/2023 11:17:29",
                    "waktu_response": "01/02/2023 11:24:10",
                    "waktu_recovery": "01/02/2023 11:25:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 57,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yatora",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100372",
                    "waktu_lapor": "01/02/2023 11:17:36",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675250256,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000003078701",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL SINGOSARI RAYA NO 14 RT 3 RW 27 KEL MELONG KEC CIMAHI SELATAN KOTA CIMAHI \\n",
                    "no_telp_pelapor": "0816616788",
                    "keterangan_pelapor": "TGL 26/11/2022 TUNGGAKAN REK NOPEMBER 2022 TELAH DIBAYARKAN OLEH PETUGAS BERIKUT BK DAN PELANGGAN MELAKUKAN PEMBAYARAN REKENING NOPEMBER 2022 MELALUI UNIT TGL 20/1/2023. NAMUN PTL TERSEGEL DAN PELANGGAN MEMINTA PTL SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020103105",
                    "waktu_lapor": "01/02/2023 11:17:40",
                    "waktu_response": "01/02/2023 13:28:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7853,
                    "durasi_recovery_time": 33931858,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsir ropik",
                    "alamat_pelapor": "dsn babadan rt 01 rw 01",
                    "no_telp_pelapor": "6285790259229",
                    "keterangan_pelapor": "MUTASI_K (G9923020188334:CT ) - kwh meter menujukan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5423020103107",
                    "waktu_lapor": "01/02/2023 11:17:48",
                    "waktu_response": "01/02/2023 11:24:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 399,
                    "durasi_recovery_time": 33939304,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. Sugeng Idzil Aryani",
                    "alamat_pelapor": "DN BOTO No. RT.1 RW.3 SEGOROPURO",
                    "no_telp_pelapor": "6281332029944",
                    "keterangan_pelapor": "MUTASI_K (G9923020188185:cek lwh) - isi token gagal terus,padahal sudah sesuai ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020103108",
                    "waktu_lapor": "01/02/2023 11:17:53",
                    "waktu_response": "01/02/2023 17:54:11",
                    "waktu_recovery": "01/02/2023 18:17:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 23778,
                    "durasi_recovery_time": 1422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suprianto",
                    "alamat_pelapor": "PR GRACE HILL LUBUK MINTURUN No. RT.1 RW.3",
                    "no_telp_pelapor": "6282169176122",
                    "keterangan_pelapor": "lampu mati hidup/berkedip kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020103110",
                    "waktu_lapor": "01/02/2023 11:17:54",
                    "waktu_response": "01/02/2023 12:06:27",
                    "waktu_recovery": "01/02/2023 12:28:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2913,
                    "durasi_recovery_time": 1315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hetti rusdi",
                    "alamat_pelapor": "JL DAMANHURI No.0 RT.0",
                    "no_telp_pelapor": "62895612546999",
                    "keterangan_pelapor": "tidak bisa masukan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5123020100599",
                    "waktu_lapor": "01/02/2023 11:18:07",
                    "waktu_response": "01/02/2023 11:25:30",
                    "waktu_recovery": "01/02/2023 11:27:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 443,
                    "durasi_recovery_time": 142,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001066128",
                    "nama_pelapor": "BP RAMA",
                    "alamat_pelapor": "PR PANTAI MENTARI JL. KENJERAN MENTARI KENJERAN UTARA 3 BLOK SF 2 NO.9. RT 4 RW 1. KEL KENJERAN. KEC BULAK. KOTA SURABAYA",
                    "no_telp_pelapor": "082245155143",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGNA TIDAK BISA MEMBELI PULSA TOKEN DENGAN KETERANGAN PEMBATASAN PEMBELIAN TOKEN, SEBELUMNYA PELANGGAN SUDAH MEMBELI PULSA TOKEN RP 200.000, RP 500.000 DAN RP 200.000 DAN MENCOBA DITEMPAT LAIN MELALUI TOKOPEDIA, SHOPEE NAMUN TIDAK BISA. SISA PULSA SAAT INI 811 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5423020103113",
                    "waktu_lapor": "01/02/2023 11:18:14",
                    "waktu_response": "01/02/2023 11:48:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1793,
                    "durasi_recovery_time": 33937884,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip",
                    "alamat_pelapor": "jl gang mesjid Al ikhlas",
                    "no_telp_pelapor": "6281287233347",
                    "keterangan_pelapor": "MUTASI_K (G9923020188265:di lokasi listrik padam) - listrik mati ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103116",
                    "waktu_lapor": "01/02/2023 11:18:30",
                    "waktu_response": "01/02/2023 11:22:36",
                    "waktu_recovery": "01/02/2023 11:48:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 246,
                    "durasi_recovery_time": 1583,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ganu saputra",
                    "alamat_pelapor": "jln. taman kaya",
                    "no_telp_pelapor": "6285264470501",
                    "keterangan_pelapor": "Butuh percepatan perluasan jaringan perumahan karna unit yg sudah terbangun udh 32 unit dari jumlah total 50 unit\\nmohon di sampaikan pada bagian terkait nya bapak/ibu PLN terhormat, karna kami juga udh di desak sama pihak konsumen perumahan buat di masukan meteran karna rumah ingin di tempati tapi kwh listrik belum masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5323020100365",
                    "waktu_lapor": "01/02/2023 11:18:40",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675250320,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK YAYAT RAJIMAN",
                    "alamat_pelapor": "JL RANCA SAWO KEC RANCASARI KEL MANJAHLEGA KOTA BANDUNG ",
                    "no_telp_pelapor": "081394688133",
                    "keterangan_pelapor": "TGL 30/1/2023 PENANGANAN GANGGUAN APP PRABAYAR  DENGAN CARA SAMBUNG LANGSUNG.  MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020103119",
                    "waktu_lapor": "01/02/2023 11:18:51",
                    "waktu_response": "01/02/2023 11:31:03",
                    "waktu_recovery": "01/02/2023 11:46:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 732,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAHRUDIN",
                    "alamat_pelapor": "KP CIAKAR No.0 RT.1 RW.7 PASIR GAOK",
                    "no_telp_pelapor": "6285781254627",
                    "keterangan_pelapor": "pembelian token 100.000, transaksi gagal tetapi dana iconpay sudah terpotong dan tidak direfund terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020103121",
                    "waktu_lapor": "01/02/2023 11:19:14",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675250354,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu kurniawan",
                    "alamat_pelapor": "DK PINGKUK RT.1 RW.7 WONOSEGORO",
                    "no_telp_pelapor": "6282242390808",
                    "keterangan_pelapor": "menanggapi aduan kemarin dengan nomor aduan K55230128 bahwa ada kelebihan kwh sampai naik 5 kalilipat dibulan januari kemarin dengan kesalahan petugas input data tidak cuma sekali dua kali yvmana dibulan februari dan mungkin bulan berikutnya tidak ada tagihan. tp ini dibulan februari msh tetap ada tagihan. mohon ditindak lanjuti petugas input data selalu meyarankan ganti token pulsa dan sedikit memaksa dg alasan biar tidak ada tagihan beban mencapai ratusan ribu katanya padahal dengan rumah kosong 900 watt dan cuma ada lampu 2 buah yg menyala tidak mungkin tagihan mencapai ratusan ribu yg disampaikan petugas tdk relevan dengan bukti data maupun secara logika. disini saya lampirkan foto meteran per tgl 28 januari kemarin .terimakasih mohon ditjndaklanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBERLAWANG"
                },
                {
                    "no_laporan": "K5423020103123",
                    "waktu_lapor": "01/02/2023 11:19:15",
                    "waktu_response": "01/02/2023 11:27:06",
                    "waktu_recovery": "01/02/2023 15:49:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 471,
                    "durasi_recovery_time": 15751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020103124",
                    "waktu_lapor": "01/02/2023 11:19:16",
                    "waktu_response": "01/02/2023 11:21:16",
                    "waktu_recovery": "01/02/2023 12:00:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 2359,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUNUNG",
                    "alamat_pelapor": "GANG PEMUDA 2 KP SUKARAJA KAUM     RT-2 / RW-8 NO 27 KEL. SUKARAJA KEC. SUKARAJA KAB BOGOR ACUAN : DEKAT TOKO KELONTONG ABANG AMIN DAN TOKO BONEKA ",
                    "no_telp_pelapor": "089654031812",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN (PTL PADAM)\\nPELANGGAN DENGAN NO METER 32014867553 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN KETERANGAN KWH MELEBIHI BATAS MAKSIMUM. NAMUN PADA P2APST BELUM ADA PEMBELIAN TOKEN UNTUK BULAN FEB 23 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103126",
                    "waktu_lapor": "01/02/2023 11:19:18",
                    "waktu_response": "01/02/2023 11:47:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1694,
                    "durasi_recovery_time": 33937919,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yukhi Mustaqim Kusuma Syabana",
                    "alamat_pelapor": "JL WIWAHA No. RT.1 RW.11",
                    "no_telp_pelapor": "628122188622",
                    "keterangan_pelapor": "MUTASI_K (G9923020188205:padam) - Periksa butuhbkode reset",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020103127",
                    "waktu_lapor": "01/02/2023 11:19:24",
                    "waktu_response": "01/02/2023 11:20:58",
                    "waktu_recovery": "01/02/2023 11:46:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 1537,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "RUSUN PULO JAHE BLOK D 1 NO. 4 RT 13 / 14 JL RAWA BUNTU KEL JATINEGARA KEC CAKUNG JAKTIM ",
                    "no_telp_pelapor": "081218818797",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN TIDAK BISA BELI TOKEN SEBESAR RP. 500.000 UNTUK ID METER 14289801608 DENGAN KETERANGAN NO METER SALAH. DI AP2T DAN P2APST TIDAK ADA PERUBAHAN ID METER. SISA : 108.04 KWH  . MOHON AGAR DIKONFIRMASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103128",
                    "waktu_lapor": "01/02/2023 11:19:38",
                    "waktu_response": "01/02/2023 11:35:02",
                    "waktu_recovery": "01/02/2023 13:45:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 924,
                    "durasi_recovery_time": 7850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jerri mulan",
                    "alamat_pelapor": "Jl. Asem Raya No.47 B",
                    "no_telp_pelapor": "6285893394738",
                    "keterangan_pelapor": "meteran hidup \\ntapi lampu mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5123020100602",
                    "waktu_lapor": "01/02/2023 11:19:54",
                    "waktu_response": "01/02/2023 11:22:43",
                    "waktu_recovery": "01/02/2023 11:49:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 1586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVA ",
                    "alamat_pelapor": "PR BUMI MELUR PERMAI BLOK B NO 1 GG TERATAI RT 5 RW 4 KEL SIDOMULYO BARAT KEC TAMPAN KOTA PEKANBARU",
                    "no_telp_pelapor": "081394261335",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 11 KWH, BELUM ADA PEMBAHARUAN APP OLEH PETUGAS, KODE TOKEN :  ( 3968 5206 7699 0082 1598 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020103129",
                    "waktu_lapor": "01/02/2023 11:19:46",
                    "waktu_response": "01/02/2023 11:29:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 562,
                    "durasi_recovery_time": 33939023,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRA BAGUS SETIAWAN",
                    "alamat_pelapor": "Jl. Hercules No.E-37",
                    "no_telp_pelapor": "6281232606078",
                    "keterangan_pelapor": "MUTASI_K (G9923020188190:kode G) - voltase down",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5323020100369",
                    "waktu_lapor": "01/02/2023 11:19:47",
                    "waktu_response": "01/02/2023 12:20:03",
                    "waktu_recovery": "01/02/2023 12:55:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3616,
                    "durasi_recovery_time": 2132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALVIN",
                    "alamat_pelapor": "JL BASOKA III DN GUNUNG TOGEL NO.- RT 23 RW 04 KEL BASOKA KEC TUBARU KAB SUMENEP // DKT MASJID ",
                    "no_telp_pelapor": "087746989798",
                    "keterangan_pelapor": "\\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM 12.91 KWH  /  32110506402\\nNO TOKEN 46082550378723595199 / UPDATE LAPORAN (CC.14.FEBRIA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020103130",
                    "waktu_lapor": "01/02/2023 11:19:49",
                    "waktu_response": "01/02/2023 11:22:54",
                    "waktu_recovery": "01/02/2023 14:26:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 11038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aas",
                    "alamat_pelapor": "Suka Merindu",
                    "no_telp_pelapor": "6282289361136",
                    "keterangan_pelapor": "Token kami bermasalah pada saat mengisi token selalu gagal dari semalam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020103134",
                    "waktu_lapor": "01/02/2023 11:20:47",
                    "waktu_response": "01/02/2023 11:36:22",
                    "waktu_recovery": "01/02/2023 11:55:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 935,
                    "durasi_recovery_time": 1155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROTUA ",
                    "alamat_pelapor": "JALAN BUNGA KANTIL 18 NO.4 PASAR 7 PADANG BULAN ,SEMPAKATA, MEDAN SELAYANG & DEPAN MASJID NURUL MUKIM PASAR 7",
                    "no_telp_pelapor": "081373518449",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK BULAN FEBRUARI 2023 = 36.919, ANGKA STAND YANG DIBERIKAN PELANGGAN TGL 01/02/2023  = 36.834. (REK BELUM DILUNASI). SETEMPAT DI HUNI, RUMAH BERPAGAR DAN MEMILIKI PAPAN METERAN, KWH DAPAT DIJANGKAU DAN PELANGGAN TIDAK MENGETAHUI KEDATANGAN PETUGAS CATAT METER. ",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020103136",
                    "waktu_lapor": "01/02/2023 11:20:44",
                    "waktu_response": "01/02/2023 11:29:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 538,
                    "durasi_recovery_time": 33938989,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "banta rahmad",
                    "alamat_pelapor": "jalan samudera, gg.gulama ujung, No.18",
                    "no_telp_pelapor": "6285260247730",
                    "keterangan_pelapor": "MUTASI_K (G9923020188187:gangguan) - Kabel LIFE NEUTRAL terbalik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LHOKSEUMAWE"
                },
                {
                    "no_laporan": "K5323020100373",
                    "waktu_lapor": "01/02/2023 11:20:53",
                    "waktu_response": "01/02/2023 11:33:07",
                    "waktu_recovery": "01/02/2023 11:37:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 734,
                    "durasi_recovery_time": 285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADE SUDIRTA",
                    "alamat_pelapor": "JL MEKAR SARI (UTARA WARUNG BABI GULING RAH ) NO 15 KEL  BENOA KEC KUTA SELATAN KAB BADUNG  LOKASI TOKO BUDI  RAHAYU ",
                    "no_telp_pelapor": "6281547400820",
                    "keterangan_pelapor": "BELUM KONVERSI PEMBELIAN TOKEN DIKANTOR PLN NOMINAL 50.000 PADA SAAT PENGAJUAN PD SEDANGKAN DILOKASI PD SUDAH TEREALISASI DENGAN NO METER 14450427118 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103141",
                    "waktu_lapor": "01/02/2023 11:21:13",
                    "waktu_response": "01/02/2023 11:22:39",
                    "waktu_recovery": "01/02/2023 11:26:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103144",
                    "waktu_lapor": "01/02/2023 11:21:34",
                    "waktu_response": "01/02/2023 11:23:27",
                    "waktu_recovery": "01/02/2023 11:29:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 352,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Paulus Sarwoto",
                    "alamat_pelapor": "Randugowang RT 1 RW 15",
                    "no_telp_pelapor": "6282323682220",
                    "keterangan_pelapor": "Ada petugas mengaku dari PLN tapi tanpa surat tugas katanya akan mekakukan pendataan dgn memfoto meteran. Apakah benar?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020103147",
                    "waktu_lapor": "01/02/2023 11:22:02",
                    "waktu_response": "01/02/2023 11:22:49",
                    "waktu_recovery": "01/02/2023 11:49:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 1574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fachrul Rozi",
                    "alamat_pelapor": "Jl. Pertamina Gas",
                    "no_telp_pelapor": "6282208222693",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103149",
                    "waktu_lapor": "01/02/2023 11:22:12",
                    "waktu_response": "01/02/2023 11:43:01",
                    "waktu_recovery": "01/02/2023 17:51:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1249,
                    "durasi_recovery_time": 22117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Jl. Raya Pemda Tigaraksa Kav AN 34 No 6 RT 05 RW 03 Kel Kadu Agung Kec Tigaraksa Kab Tangerang Banten",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5223020100704",
                    "waktu_lapor": "01/02/2023 11:22:56",
                    "waktu_response": "01/02/2023 12:51:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5298,
                    "durasi_recovery_time": 33934097,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JOSEPHINE ",
                    "alamat_pelapor": "JL. GONDANG RAYA GG PATLOT III,KEL. TEMBALANG KEC. TEMBALANG KOTA SEMARANG // HOTEL RUMI ",
                    "no_telp_pelapor": "081296916176",
                    "keterangan_pelapor": "TERKAIT NO. LAPOR K5223013000367 STATUS BATAL INFO DARI PELANGGAN BELUM ADA PENANGANAN DARI PETUGAS , MOHON DI TINDAK LANJUTI. TERKAIT NO LAPOR K5223012700655 MOHON BANTUAN LAYANAN PELANGGAN MENGHENDAKI DILAKUKAN PB 12 UNIT MASING-MASING DAYA @B1T/900. MOHON PELANGGAN SEGERA DI KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5423020103154",
                    "waktu_lapor": "01/02/2023 11:22:52",
                    "waktu_response": "01/02/2023 12:53:43",
                    "waktu_recovery": "01/02/2023 13:28:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5451,
                    "durasi_recovery_time": 2072,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM",
                    "alamat_pelapor": " LANTIK TIMUR KAC GALIS JL.EDDAMAN LANTIK TIMUR DUSUN RT 00/RW00 LANTEK TIMUR KAC. GALIS KOTA BANGAKALAN JAWA TIMUR",
                    "no_telp_pelapor": "085330583512",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN   (PTL HAMPIR PADAM ) SISA 435 KWH",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020103157",
                    "waktu_lapor": "01/02/2023 11:22:57",
                    "waktu_response": "01/02/2023 11:27:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 246,
                    "durasi_recovery_time": 33939148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HIBDA",
                    "alamat_pelapor": "KP KAUM PANDAK RT 2 RW 4, KARADENAN, CIBINONG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "088210965118",
                    "keterangan_pelapor": "TGL 24/01/23 PROSES PD (B2/41500 VA - B2/53000 VA) DENGAN NO AGENDA 538210522301248206 DAN NO REG 5382113064090. TGL 24/01/23 BP TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103159",
                    "waktu_lapor": "01/02/2023 11:23:14",
                    "waktu_response": "01/02/2023 11:27:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 33939117,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEDE",
                    "alamat_pelapor": "JL KARANGCEGAK  WETAN DS KARANGCEGAK   RT 8/4 KEL  KUTA SARI KEC  KUTASARI KAB PURBALINGGA JATENG ",
                    "no_telp_pelapor": "0881025975841",
                    "keterangan_pelapor": "MUTASI_K (G9923020188184:mohon di cek) - MOHON PENANGANAN APP PRABAYAR,  KWH DIRASA CEPAT HABIS SEJAK TGL 1/2/23 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5323020100376",
                    "waktu_lapor": "01/02/2023 11:23:27",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675250607,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000000064497",
                    "nama_pelapor": "BP TITO",
                    "alamat_pelapor": "JL.PLUTO 1 NO.8 RT/RW 5/13 KEC.BUAH BATU KEL.MARGASARI KOTA BDG",
                    "no_telp_pelapor": "082217197117",
                    "keterangan_pelapor": "MOHON DILAKUKAN PENYAMBUNGAN KEMBALI KABEL SR YANG SEBELUMNYA DILAKUKAN PEMUTUSAN EX KEBAKARAN. MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020103162",
                    "waktu_lapor": "01/02/2023 11:23:28",
                    "waktu_response": "01/02/2023 11:34:52",
                    "waktu_recovery": "01/02/2023 11:44:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 593,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "98053",
                    "nama_pelapor": "BP ANGGARA",
                    "alamat_pelapor": "JL. KENANGA KK KENANGA  INDAH NO 16 S RT 5 RW 4 KEL TANJUNG BARAT KEC JAGAKARSA 12540 ACUAN LOKASI : TIBI FUSAL/AIRINDI",
                    "no_telp_pelapor": "02180680987",
                    "keterangan_pelapor": "TGL 01/02/23  REKENING BULAN JANUARI 2023 BERIKUT BK  TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020103165",
                    "waktu_lapor": "01/02/2023 11:23:37",
                    "waktu_response": "01/02/2023 11:25:27",
                    "waktu_recovery": "01/02/2023 13:26:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 7279,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD HADI",
                    "alamat_pelapor": "Jl.pinang raya.gang pinang dalem.rt 01 rw014 No 45",
                    "no_telp_pelapor": "6285920033312",
                    "keterangan_pelapor": "ga bisa isi pulsa udah di kct berulang kali tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103166",
                    "waktu_lapor": "01/02/2023 11:24:01",
                    "waktu_response": "01/02/2023 11:26:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 33939206,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NISA",
                    "alamat_pelapor": "JL H MAHBUB RT 11 RW 09 KEL BINTARO KEC PESANGGRAHAN JAKARTA SELATAN  ",
                    "no_telp_pelapor": "081287718133",
                    "keterangan_pelapor": "MUTASI_K (G9923020188470:oper yantek) - BANYAK RUMAH PADAM SEJAK 5 JAM HANG LALU. PELANGGAN HARD COMPLAIN DAN MENGINGINKAN UNTUK DITINDAKLANJUTI SEGERA. PENYEBAB PADAM :KABEL OPSTYG RUSAK GARDU KB279 @AM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103167",
                    "waktu_lapor": "01/02/2023 11:24:04",
                    "waktu_response": "01/02/2023 12:06:33",
                    "waktu_recovery": "01/02/2023 14:40:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2549,
                    "durasi_recovery_time": 9250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ILO",
                    "alamat_pelapor": "JL JL. POROS LOMBE NO.10, WALIKO, GU, KAB. BUTON TENGAH, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082230228177",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN MENGAJUKAN PROSES PB R1T 900 VA MELALUI PLN MOBILE. SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BLM ADA PEMASANGAN NAMUN PADA AP2T TERTERA PENANGGUHAN RESTITUSI TUNAI. PELANGGAN MENGINFORMASIKAN TDK MENGAJUKAN PERMOHONAN PEMBATALAN DAN TETAP INGIN DIPASANG.",
                    "media": "Email",
                    "nama_ulp": "ULP MAWASANGKA"
                },
                {
                    "no_laporan": "K5423020103168",
                    "waktu_lapor": "01/02/2023 11:24:22",
                    "waktu_response": "01/02/2023 11:28:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 33939080,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gilang Ramadhan",
                    "alamat_pelapor": "JL SAIDI II No.29 RT.11 RW.7 CIPETE UTR",
                    "no_telp_pelapor": "6287761030177",
                    "keterangan_pelapor": "MUTASI_K (G9923020188216:urgent) - GAGAL INPUT TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103169",
                    "waktu_lapor": "01/02/2023 11:24:31",
                    "waktu_response": "01/02/2023 11:33:01",
                    "waktu_recovery": "01/02/2023 14:18:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 510,
                    "durasi_recovery_time": 9952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AZIZAH ",
                    "alamat_pelapor": "KK DAMAILESTARI BLOK C 8 NO 4 KEL CIANTRA KEC CIKARANG SELATAN BEKASI ",
                    "no_telp_pelapor": "02189900476",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101504, MOHON TINDAK LANJUT DAN PENYELSAIAN  PELANGGAN DENGAN NO METER14339371255   TIDAK DAPAT MELAKUKAN PEMBELIAN PULSA TOKEN PADA DATA P2APST TERTERA BLOKING PEMBELIAN NAMUN PADA DATA AP2T TIDAK TERTERA KETERANGAN BLOKING ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5523020100378",
                    "waktu_lapor": "01/02/2023 11:24:38",
                    "waktu_response": "01/02/2023 11:53:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1757,
                    "durasi_recovery_time": 33937536,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDI",
                    "alamat_pelapor": "JL- NO- DN LINGKUNG DAYE DS PUYUNG RT/RW- KEC JONGGAT KAB LOMBOK TENGAH LOKASI : BELAKANG KANTOR DESA",
                    "no_telp_pelapor": "087755726609",
                    "keterangan_pelapor": "MUTASI_K (G9923020188208:geser SR) - MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020103176",
                    "waktu_lapor": "01/02/2023 11:24:57",
                    "waktu_response": "01/02/2023 19:36:52",
                    "waktu_recovery": "01/02/2023 22:38:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29515,
                    "durasi_recovery_time": 10889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BENI",
                    "alamat_pelapor": "JL SUNGAI BERTAM RT 02 NO., SUNGAI BERTAM, JAMBI LUAR KOTA, KAB. MUARO JAMBI, JAMBI",
                    "no_telp_pelapor": "081282402007",
                    "keterangan_pelapor": "TGL 27/12/22 TELAH DILAKUKAN PEMBAYARAN PROSES PD (S2T/1.300 VA -S2/6.600 VA) DENGAN NO REGISTER 1431055038380 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SETEMPAT AKAN SEGERA DIRESMIKAN. SEGERA LAPORAN INI MENGACU PADA NO LAPOR SEBELUMNYA K5423012703565. 16:12 01/02/2023 PELANGGAN MELAPOR KEMBALI. (CC.53.EMIL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5423020103178",
                    "waktu_lapor": "01/02/2023 11:25:02",
                    "waktu_response": "01/02/2023 11:26:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33939162,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "May Safika",
                    "alamat_pelapor": "DN KEPUHBARU No. RT.007 RW.04 GEDEG",
                    "no_telp_pelapor": "6285859261057",
                    "keterangan_pelapor": "MUTASI_K (G9923020188186:muncul periksa) - tidak bisa diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020103179",
                    "waktu_lapor": "01/02/2023 11:25:20",
                    "waktu_response": "01/02/2023 11:58:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2000,
                    "durasi_recovery_time": 33937251,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suripto",
                    "alamat_pelapor": "komplek taman Sarinah",
                    "no_telp_pelapor": "6281390002932",
                    "keterangan_pelapor": "MUTASI_K (G9923020188219:kwh periksa) - LCD mtr periksa tlg kirim CCTnya, no mtr, 45004508359",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5523020100382",
                    "waktu_lapor": "01/02/2023 11:25:30",
                    "waktu_response": "01/02/2023 11:39:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 868,
                    "durasi_recovery_time": 33938373,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELISMA WATI",
                    "alamat_pelapor": "JL RAYA PURWAKARTA NO 48 KP SUDIMAMPIR ASANO RT-1 / RW-6 DS TAGOK APU KEC PADALARANG KAB BANDUNG BARAT",
                    "no_telp_pelapor": "087848261001",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 119\\nNO TOKEN : 6032 5134 8597 1800 2802",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020103180",
                    "waktu_lapor": "01/02/2023 11:25:32",
                    "waktu_response": "01/02/2023 11:27:16",
                    "waktu_recovery": "01/02/2023 12:01:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 2052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UDIN ",
                    "alamat_pelapor": "JL - KP PASIRKAKAPA NO - RT-4 / RW-4 KEL PASIR LAJA KEC SUKARAJA KAB BOGOR ",
                    "no_telp_pelapor": "089635930922",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA P2APST TERTERA BLOKING TOKEN, NAMUN TIDAK TERDAPAT NO REGISTRASINYA  DENGAN NO METER : 32012410505 SISA 1.7 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103181",
                    "waktu_lapor": "01/02/2023 11:25:33",
                    "waktu_response": "01/02/2023 14:06:52",
                    "waktu_recovery": "01/02/2023 14:20:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9679,
                    "durasi_recovery_time": 813,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Wachid",
                    "alamat_pelapor": "Jalan Welahan No.30 Mayonglor",
                    "no_telp_pelapor": "6285290012691",
                    "keterangan_pelapor": "Mohon tindak lanjut atas permohonan naik daya ke 7700 VA administrasi telah lunas tg 31 Januari 2023. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020103184",
                    "waktu_lapor": "01/02/2023 11:25:47",
                    "waktu_response": "01/02/2023 11:39:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 827,
                    "durasi_recovery_time": 33938397,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CUCU",
                    "alamat_pelapor": "JL ASRAMA BEJI 1 KP PENGKOLAN RT-2 / RW-4 NO 1D KEL KALI DAYA KEC CIKARANG BARAT KAB BEKASI",
                    "no_telp_pelapor": "089526903084",
                    "keterangan_pelapor": "MUTASI_K (G9923020188201:gagal infut token) - PELANGGAN TIDAK BISA INPUT TOKEN, KETERANGAN GAGAL , SISA 10.07 KWH . PTL TIDAK PADAM. NO TOKEN 6443 2975 3650 2744 1279",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020103185",
                    "waktu_lapor": "01/02/2023 11:25:59",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675250759,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad hasan",
                    "alamat_pelapor": "DN BERCA No.",
                    "no_telp_pelapor": "6285715506050",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020103186",
                    "waktu_lapor": "01/02/2023 11:26:09",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675250769,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "hji yasir",
                    "alamat_pelapor": "KP CIKETING RAWA MULYA No. RT.2 RW.3 MUSTIKA JA",
                    "no_telp_pelapor": "6281952218700",
                    "keterangan_pelapor": "mcb los tidak ada arus no kWh .32016705975",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020103189",
                    "waktu_lapor": "01/02/2023 11:26:26",
                    "waktu_response": "01/02/2023 11:38:46",
                    "waktu_recovery": "01/02/2023 11:41:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 740,
                    "durasi_recovery_time": 156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kris bahtera",
                    "alamat_pelapor": "JL DEPAN POSAL KEC.KENATANG No.0 RT.6 RW.3 TEMU",
                    "no_telp_pelapor": "6287887857700",
                    "keterangan_pelapor": "kwh meter belum disegel,mohon segera disegel",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA TIMUR"
                },
                {
                    "no_laporan": "K5423020103190",
                    "waktu_lapor": "01/02/2023 11:26:33",
                    "waktu_response": "01/02/2023 11:33:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 390,
                    "durasi_recovery_time": 33938788,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "shinta oktavia",
                    "alamat_pelapor": "DN KALI SARI No. RT.2 RW.0",
                    "no_telp_pelapor": "6288287548952",
                    "keterangan_pelapor": "MUTASI_K (G9923020188199:mcb lemah) - MCB/TERMIS LEMAH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAR"
                },
                {
                    "no_laporan": "K5423020103191",
                    "waktu_lapor": "01/02/2023 11:26:34",
                    "waktu_response": "01/02/2023 11:26:56",
                    "waktu_recovery": "01/02/2023 11:29:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elsa",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103193",
                    "waktu_lapor": "01/02/2023 11:26:41",
                    "waktu_response": "01/02/2023 11:47:35",
                    "waktu_recovery": "01/02/2023 15:59:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1254,
                    "durasi_recovery_time": 15112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL. RAJA EYATO  KEL MOLOSIPAT W KEC KOTA BARAT KOTA GORONTALO (BELAKAN RM)",
                    "no_telp_pelapor": "085240508190",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 26/01/23 PELANGGAN MENGAJUKAN PROSES BERHENTI BERLANGGANAN SELAMANYA KE APL SETEMPAT (PERSYARATAN SUDAH DILENGKAPI),SESUAI INFO PELANGGAN DIINFORMASIKAN OLEH PETUGAS TGL 30/01/23 AKAN DITINDAKLANJUT, NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT OLEH PETUGAS.  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELAGA"
                },
                {
                    "no_laporan": "K5423020103194",
                    "waktu_lapor": "01/02/2023 11:26:53",
                    "waktu_response": "01/02/2023 11:51:24",
                    "waktu_recovery": "01/02/2023 14:51:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1471,
                    "durasi_recovery_time": 10821,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDI SUDARSONO",
                    "alamat_pelapor": "JL. TALANG KERAMAT RT. 16 RW 03 KELURAHAN TALANG KERAMAT, KECAMATAN TALANG KELAPA, KABUPATEN BANYUASIN.",
                    "no_telp_pelapor": "0818612700",
                    "keterangan_pelapor": "MOHON PERIKSA APP, PIRINGAN KWH DAN ANGKA COUNTER APP\\nTIDAK BEROPERASI SEJAK TIDAK MENGETAHUI. PTL TIDAK PADAM.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020103196",
                    "waktu_lapor": "01/02/2023 11:26:57",
                    "waktu_response": "01/02/2023 11:34:55",
                    "waktu_recovery": "01/02/2023 11:43:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanang Irwansyah",
                    "alamat_pelapor": "JL Jl.BATU SULI VI RT. RW. No. No.0 RT. RW.",
                    "no_telp_pelapor": "6285247300328",
                    "keterangan_pelapor": "Pengantin Kwh meter\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020103197",
                    "waktu_lapor": "01/02/2023 11:27:12",
                    "waktu_response": "01/02/2023 11:29:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 33939022,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "gendhon",
                    "alamat_pelapor": "Sam Ratulangi No. 458",
                    "no_telp_pelapor": "6281268304845",
                    "keterangan_pelapor": "MUTASI_K (G9923020188454:n) - koslet isntalasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020103198",
                    "waktu_lapor": "01/02/2023 11:27:13",
                    "waktu_response": "01/02/2023 11:28:08",
                    "waktu_recovery": "01/02/2023 11:48:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 1196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suhartono",
                    "alamat_pelapor": "DN SLEMAN No.",
                    "no_telp_pelapor": "6283848665584",
                    "keterangan_pelapor": "mau masukan kode token listrik kak. tapi gagal terus mohon bantuannya kak terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020103199",
                    "waktu_lapor": "01/02/2023 11:27:17",
                    "waktu_response": "01/02/2023 12:00:51",
                    "waktu_recovery": "01/02/2023 12:51:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2014,
                    "durasi_recovery_time": 3038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAWAN DARMAWAN",
                    "alamat_pelapor": "KP NAROGONG No. RT.7 RW.2",
                    "no_telp_pelapor": "6287873894848",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,slalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103203",
                    "waktu_lapor": "01/02/2023 11:27:36",
                    "waktu_response": "01/02/2023 12:30:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3801,
                    "durasi_recovery_time": 33935314,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dandi",
                    "alamat_pelapor": "jalan khatulistiwa",
                    "no_telp_pelapor": "6281253599785",
                    "keterangan_pelapor": "MUTASI_K (G9923020188258:cek kwh) - listrik tidak hidup\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020103204",
                    "waktu_lapor": "01/02/2023 11:27:42",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675250862,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anisa fitri",
                    "alamat_pelapor": "DN MLARAS No.0 RT.5 RW.2 SUMOBITO",
                    "no_telp_pelapor": "6281331966912",
                    "keterangan_pelapor": "halo kk saya sudah mengisi token barusan, tapi status pln mobile blm berubah masih peringatan akan habis. itu gimana ya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5223020100719",
                    "waktu_lapor": "01/02/2023 11:28:19",
                    "waktu_response": "01/02/2023 16:19:18",
                    "waktu_recovery": "01/02/2023 16:25:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 17459,
                    "durasi_recovery_time": 364,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "JL PROJO SUMARTO 2 NO 0 RT 2 RW 3 DN KAJEN KEL PESAYANGAN KEC TALANG KAB TEGAL // LOKASI RUKO MIE AYAM BAKSO LARE BONTOT ",
                    "no_telp_pelapor": "085786452884",
                    "keterangan_pelapor": "MOHON DILAKUKAN PENGECEKAAN APP TOKEN BERKURANG TERLALU SEDIKIT SISA TOKEN 53.35 KWH PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SLAWI"
                },
                {
                    "no_laporan": "K5423020103207",
                    "waktu_lapor": "01/02/2023 11:28:12",
                    "waktu_response": "01/02/2023 11:31:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 33938878,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur rohmiyatun",
                    "alamat_pelapor": "JU RUG MOJOSONGO BYL RT.0 RW.0",
                    "no_telp_pelapor": "6281226859513",
                    "keterangan_pelapor": "MUTASI_K (G9923020188191:mohon dicek) - tidak bisa input pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOYOLALI"
                },
                {
                    "no_laporan": "K5423020103208",
                    "waktu_lapor": "01/02/2023 11:28:23",
                    "waktu_response": "01/02/2023 11:31:14",
                    "waktu_recovery": "01/02/2023 11:35:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syaiful anwar",
                    "alamat_pelapor": "DS LUBUK PALAS No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282246904653",
                    "keterangan_pelapor": "mau menanyakan listrik saya mau d beli token tidak bisa. karena sudah melebihi batas. kwh. kira2 kapan baru bisa di beli token lagi ya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020103210",
                    "waktu_lapor": "01/02/2023 11:29:09",
                    "waktu_response": "01/02/2023 11:56:28",
                    "waktu_recovery": "01/02/2023 12:37:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1639,
                    "durasi_recovery_time": 2437,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "70660",
                    "nama_pelapor": "BP RIFKI ",
                    "alamat_pelapor": "KP KUDANG JL SINDANG RERET RT-4 / RW-9 NO.35 KEL CIBIRU WETAN KEC CILEUNYI. DEKAT TK NURUL HUDA ",
                    "no_telp_pelapor": "0811204292",
                    "keterangan_pelapor": "TGL 27/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK DAN REK BERJALAN FEB 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020103211",
                    "waktu_lapor": "01/02/2023 11:29:04",
                    "waktu_response": "01/02/2023 11:39:16",
                    "waktu_recovery": "01/02/2023 12:13:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 2034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000037532",
                    "nama_pelapor": "BP ANDREAS",
                    "alamat_pelapor": "JL FLAMBOYAN 3 KK CITRA GADING BLOK F3 NO 30 KEL CIPOCOK JAYA KEC CIPOCOK JAYA KOTA SERANG (DEKAT MINIMARKET INDOMART/ALFAMART)",
                    "no_telp_pelapor": "08129350059",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PROSES GESER SR DI KARENAKAN RENOVASI. PEMOHON MENGAKU SEBAGAI PEMILIK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020103214",
                    "waktu_lapor": "01/02/2023 11:29:49",
                    "waktu_response": "01/02/2023 11:32:04",
                    "waktu_recovery": "01/02/2023 13:24:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 6769,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hasan",
                    "alamat_pelapor": "JL PD RANJI No.0 RT.1 RW.1 PD RANJI",
                    "no_telp_pelapor": "6285695215526",
                    "keterangan_pelapor": "tidak bisa di isi token.\\nini laporan ke tiga. belum ada sms/tlp atopun tehnisi datang !!!",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103215",
                    "waktu_lapor": "01/02/2023 11:29:57",
                    "waktu_response": "01/02/2023 11:50:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1207,
                    "durasi_recovery_time": 33937767,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "YULVA MAULIT DIANA",
                    "alamat_pelapor": "JL SOEMOLAWAN DS KLURAK No.0 RT.16 RW.4 CANDI",
                    "no_telp_pelapor": "6281357856778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188209:perlu ct) - KWH muncul periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020103216",
                    "waktu_lapor": "01/02/2023 11:30:08",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 11:49:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675251008,
                    "durasi_recovery_time": 1675252189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Henni Maria Sianipar",
                    "alamat_pelapor": "Jalan Benteng Hilir Komplek Ray Pebdopo No 42",
                    "no_telp_pelapor": "6281376731968",
                    "keterangan_pelapor": "Tagihan Listrik saya sangat tinggi dan tidak masuk akal, mohon bapak/ibu... Meteran saya perbulan hampir 2 juta... selama 1 tahun belakangan... padahal hanya 900 watt...Mohon diperiksa, apakah ada masalah dimana...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020103217",
                    "waktu_lapor": "01/02/2023 11:30:27",
                    "waktu_response": "01/02/2023 11:50:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1201,
                    "durasi_recovery_time": 33937743,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Divta A",
                    "alamat_pelapor": "PR ALAM MUTIARA No.011 RT.00 RW.00 SIDOARJO",
                    "no_telp_pelapor": "6289520888883",
                    "keterangan_pelapor": "MUTASI_K (G9923020188211:perlu cek) - MCB IX6A lemah masih belum diganti hampir 1 bulan. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020100627",
                    "waktu_lapor": "01/02/2023 11:30:37",
                    "waktu_response": "01/02/2023 11:32:09",
                    "waktu_recovery": "01/02/2023 12:14:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 2548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000229448",
                    "nama_pelapor": "IBU MADE",
                    "alamat_pelapor": "JL ARWANA UTAMA PR NOGOTIRTO BLOK L NO.118 KEL NOGOTIRTO RT.- RW.- KEC GAMPING KAB SLEMAN ",
                    "no_telp_pelapor": "081225113660",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 ADA PETUGAS KELOKASI TERKAIT PEMBAYARAN TAGIHAN BULAN JANUARI 2023. PELANGGAN DIMINTA MELAKUKAN PEMBAYARAN MELALUI TRANSFER NAMUN KE REKENING PRIBADI. ADA BUKTI BAYAR NAMUN BURAM. PETUGAS INFO UNTUK PEMBAYARAN HARUS DILAKUKAN HARI INI TGL 01/02/2023 KARENA BESOK SUDAH BEDA PETUGAS. MOHON KONFIRMASI APAKAH PETUGAS TSB RESMI DARI PLN/TIDAK. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020103219",
                    "waktu_lapor": "01/02/2023 11:30:43",
                    "waktu_response": "01/02/2023 11:34:28",
                    "waktu_recovery": "01/02/2023 11:43:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 571,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU  OKTA  ",
                    "alamat_pelapor": "KOMPLEK GRREN VILAGE  JL WADAS 4  NO.11  RT.6 RE.04  KEL.PONDOK GEDE  KEC JATI CEMPAKA ",
                    "no_telp_pelapor": "08121473239",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 97.92 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103220",
                    "waktu_lapor": "01/02/2023 11:30:41",
                    "waktu_response": "01/02/2023 11:31:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 33938856,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Fajar",
                    "alamat_pelapor": "Jl. Pos Pengumben (Komp. Bulog) Blok G No.5",
                    "no_telp_pelapor": "6287721310395",
                    "keterangan_pelapor": "MUTASI_K (G9923020188218:urgent) - KWH tidak bisa diisi token \\npengaduan atas nama Andri",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103221",
                    "waktu_lapor": "01/02/2023 11:30:46",
                    "waktu_response": "01/02/2023 11:33:48",
                    "waktu_recovery": "01/02/2023 13:00:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 5209,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yovan Bahtiar",
                    "alamat_pelapor": "DS SUNGAI SELAN PANGKALPIN",
                    "no_telp_pelapor": "6282181449510",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020103225",
                    "waktu_lapor": "01/02/2023 11:30:57",
                    "waktu_response": "01/02/2023 11:32:07",
                    "waktu_recovery": "01/02/2023 13:35:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 7399,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagus",
                    "alamat_pelapor": "Jl. Raya Singosari ",
                    "no_telp_pelapor": "6282131347553",
                    "keterangan_pelapor": "Token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5323020100383",
                    "waktu_lapor": "01/02/2023 11:31:02",
                    "waktu_response": "01/02/2023 11:34:29",
                    "waktu_recovery": "01/02/2023 13:22:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 6510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DULAH",
                    "alamat_pelapor": "JL SILIWANGI RAYA  RT-2  RW-2 NO 0 KEL PONDOK BENDA KEC PAMULANG KOTA TANSEL :: LOK DI RUKO SAMPINGG GG KESADARAN",
                    "no_telp_pelapor": "6285724989917",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT STROOM SETELAH UPDATE VKRN 43, NO METER 32023475711 , 61372984130311961038, 63902273637671016536, PTL MENYALA, SISA 18.50 KWH CC.52.ADIS",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103227",
                    "waktu_lapor": "01/02/2023 11:31:27",
                    "waktu_response": "01/02/2023 11:35:24",
                    "waktu_recovery": "01/02/2023 14:31:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 237,
                    "durasi_recovery_time": 10558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUDI",
                    "alamat_pelapor": "KP PRIYANG RT.7/2 NO.88 SERPONG, PONDOK JAGUNG, SERPONG UTARA, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "0215371069",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI TGL 27/12/22 REALISASI PROSES MIGRASI B2/ 11000 VA - B2T / 11000 VA DENGAN NO REG 5662017129913. PELANGGAN MENDAPATKAN SURAT TERKAIT SISA UJL AKAN DI KONVERSIKAN KE TOKEN. HINGGA SAAT INI BELUM ADA TINDAKLANJUT.  NO METER 45104200956.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103228",
                    "waktu_lapor": "01/02/2023 11:31:25",
                    "waktu_response": "01/02/2023 11:46:32",
                    "waktu_recovery": "01/02/2023 11:50:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 217,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhori Muslim",
                    "alamat_pelapor": "PR KEBUNAGUNG No. 0 RT.002 RW.01 KEBUNAGUNG",
                    "no_telp_pelapor": "6282334122124",
                    "keterangan_pelapor": "Saya memasukkan token, selalu gagal. Sudah dicek berkali2. Tetep ga bisa.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020103229",
                    "waktu_lapor": "01/02/2023 11:31:26",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675251086,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Said Faisman",
                    "alamat_pelapor": "lorong Teupin selangka desa Pante lhong",
                    "no_telp_pelapor": "6285213667579",
                    "keterangan_pelapor": "kabel dari tiang kerumah sdh tua,melepuh dan terkupas mhn pergantian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATANGGLPDUA"
                },
                {
                    "no_laporan": "K5123020100634",
                    "waktu_lapor": "01/02/2023 11:31:39",
                    "waktu_response": "01/02/2023 11:42:31",
                    "waktu_recovery": "01/02/2023 11:48:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI / BP SIGO",
                    "alamat_pelapor": "JL CENDRAWASIH NO.38. RT 0 RW 0. KEL PANCURAN DEWA. KEC SIBOLGA SAMBAS. KOTA SIBOLGA. ANCER2 DEKAT SIMPANG LIMA",
                    "no_telp_pelapor": "081361242188",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER ADA GANGGUAN SEJAK TANGGAL 23/01/2023 MENDAPAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PENGGANTIAN APP KEMBALI, KONDISI RUMAH (DIHUNI). PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5423020103233",
                    "waktu_lapor": "01/02/2023 11:31:48",
                    "waktu_response": "01/02/2023 11:38:15",
                    "waktu_recovery": "01/02/2023 12:07:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 1734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lintang Karunia Putri",
                    "alamat_pelapor": "JL BOTENG No. RT.01 RW.04 MENGANTI",
                    "no_telp_pelapor": "6281235430678",
                    "keterangan_pelapor": "sy minta tolong pihak PLN dateng untuk cek kelistrikan dirumah sy karena biaya listrik beberapa bulan sudag tidak masuk akal dari pemakaian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020103234",
                    "waktu_lapor": "01/02/2023 11:31:50",
                    "waktu_response": "01/02/2023 12:35:16",
                    "waktu_recovery": "01/02/2023 14:59:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3806,
                    "durasi_recovery_time": 8646,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIZKI",
                    "alamat_pelapor": "JL DS. PAJAR BULAN KEC PAJAR BULAN, KAB. LAHAT, SUMATERA SELATAN",
                    "no_telp_pelapor": "081282797492",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN RESTITUSI PROSES PB (R1MT/ 900 VA) DENGAN NO AGENDA 147209912301281891 DAN NO REG 1472012032067 DIKARENAKAN ALAMAT PENYAMBUNGAN TIDAK SESUAI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020103236",
                    "waktu_lapor": "01/02/2023 11:32:18",
                    "waktu_response": "01/02/2023 11:34:55",
                    "waktu_recovery": "01/02/2023 11:45:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 620,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3497",
                    "nama_pelapor": "BP IDRIS",
                    "alamat_pelapor": "JL MENGKUDU M/I NO 98 RT13/7  KEL. LAGOA KEC. KOJA KOTA JAKUT (DEKAT MUSHOLAH HAYYALASHOLAH/ DEPAN WARUNG) ",
                    "no_telp_pelapor": "081337732211",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SETEMPAT SUDAH DI BONGKAR RAMPUNG. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO LAPOR K5423013105052 DAN K5423013107979 SESUAI INFO PELANGGAN BELUM DITINDAKLANJUTI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103237",
                    "waktu_lapor": "01/02/2023 11:32:27",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 12:16:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675251147,
                    "durasi_recovery_time": 1675253763,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DANI",
                    "alamat_pelapor": "DS PINGIT No.0 RT.7 RW.3 RAKIT",
                    "no_telp_pelapor": "6287722528819",
                    "keterangan_pelapor": "tanggal 25 Januari 2023 kami melakukan swacam mandiri, dibandingkan dengan foto di bulan September 2022 angka stand sama 86119 KWH, mohon segera pergantian KWH karena macet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5423020103238",
                    "waktu_lapor": "01/02/2023 11:32:28",
                    "waktu_response": "01/02/2023 12:21:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2917,
                    "durasi_recovery_time": 33935906,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novi Harianto",
                    "alamat_pelapor": "JL PERWIRA No. BAGAN BESA",
                    "no_telp_pelapor": "6285264444448",
                    "keterangan_pelapor": "saya sudah melunasi tambah daya dari 1300 ke 3500 .permohonan sudah selesai tapi pegutas sampai saat ini belum datang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5423020103241",
                    "waktu_lapor": "01/02/2023 11:32:49",
                    "waktu_response": "01/02/2023 11:33:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 33938752,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "helpdesk kus",
                    "alamat_pelapor": "JL BY PASS NGR RAI NO 99 No.0 JIMBARAN",
                    "no_telp_pelapor": "6282339352627",
                    "keterangan_pelapor": "MUTASI_K (G9923020188195:fu tegangan loss) - mintol di fu Tegangan Loss",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103245",
                    "waktu_lapor": "01/02/2023 11:33:11",
                    "waktu_response": "01/02/2023 11:39:19",
                    "waktu_recovery": "01/02/2023 12:37:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 3500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIVENSKI ATWINDA DIFA/ moms_fa",
                    "alamat_pelapor": "JL RAYA BYPASS JUANDA NO 6 (SEBRANG POM BENSIN SEDATI GEDE/SAMPING COFFE PASSMOOD)",
                    "no_telp_pelapor": "081515580713",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGANAN SELAMANYA DAYA (B1T/5500 VA) DIKARENAKAN PINDAH LOKASI USAHA DENGAN NO. KTP PEMILIK 3515130202910006 AN. AGUS CAHYONO DAN NO. KTP DIBERI KUASA 3502035405920002 AN. RIVENSKI ATWINDA DIFA PEMOHON MENGAKU SEBAGAI (DIBERI KUASA).",
                    "media": "Instagram",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020103246",
                    "waktu_lapor": "01/02/2023 11:33:08",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675251188,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "vandy wijaya",
                    "alamat_pelapor": "JL SEKIP SEKIP",
                    "no_telp_pelapor": "6282176450606",
                    "keterangan_pelapor": "permasalah di kabel listrik pln ke meteran pln mengeluarkan percikan api dan asap... tolong di survei ke lokasi segera karena 3 rumah lokasi saat ini kondisi listrik padam..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020103247",
                    "waktu_lapor": "01/02/2023 11:33:17",
                    "waktu_response": "01/02/2023 11:37:50",
                    "waktu_recovery": "01/02/2023 11:45:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 273,
                    "durasi_recovery_time": 474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sugih",
                    "alamat_pelapor": "dewi sartika no 36-38 sekolah rehoboth ",
                    "no_telp_pelapor": "628164863007",
                    "keterangan_pelapor": "tiang pln sudah patah karena terjepit pohon dan berkarat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020103248",
                    "waktu_lapor": "01/02/2023 11:33:22",
                    "waktu_response": "01/02/2023 13:38:46",
                    "waktu_recovery": "01/02/2023 14:24:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7524,
                    "durasi_recovery_time": 2740,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Budi Prasetya",
                    "alamat_pelapor": "JL BAUT LK.II T.600",
                    "no_telp_pelapor": "6285277855899",
                    "keterangan_pelapor": "Gagal isi token, sudah dicoba berulang-ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020100733",
                    "waktu_lapor": "01/02/2023 11:33:48",
                    "waktu_response": "01/02/2023 12:30:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3424,
                    "durasi_recovery_time": 33935319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. EDI",
                    "alamat_pelapor": "JL GATOT SUBROTO GUNUNG SIMPING NO. 134  RT-4 / RW-11. KEL. GUNUNG SIMPING KEC. CILACAP TENGAH KAB. CILACAP >> DEKAT KANTOR BNI GATOT SUBROTO",
                    "no_telp_pelapor": "02825568601",
                    "keterangan_pelapor": "PELANGGAN MENHENDAKI DIBERIKAN INVOICE SETIAP BULAN PADA EMAIL edi.supriono@sm.co.id DI ID PELANGGAN = 525010894803",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5423020103251",
                    "waktu_lapor": "01/02/2023 11:34:04",
                    "waktu_response": "01/02/2023 12:36:15",
                    "waktu_recovery": "01/02/2023 13:43:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3731,
                    "durasi_recovery_time": 4027,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EVAN",
                    "alamat_pelapor": "JALAN PENDIDIKAN, KELURAHAN TEGAL REJO, KECAMATAN MEDAN PERJUANGAN",
                    "no_telp_pelapor": "082277742727",
                    "keterangan_pelapor": "TGL 31-01-2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEBRUARI 2023 TELAH DILUNASI MELALUI BANK BSI PTL MINTA SEGERA DISAMBUNG. TERKAIT K5423020102677",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020103252",
                    "waktu_lapor": "01/02/2023 11:34:17",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675251257,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Samsul",
                    "alamat_pelapor": "Dusun Bong",
                    "no_telp_pelapor": "6285331869775",
                    "keterangan_pelapor": "kenapa listrik saya tidak bisa diisi token nya??",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020103253",
                    "waktu_lapor": "01/02/2023 11:34:26",
                    "waktu_response": "01/02/2023 11:35:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 33938633,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADIT ",
                    "alamat_pelapor": "KP CIATER TENGAH RT 4 RW 2  NO - JL BRINGIN KEL CIATER KEC SERPONG TANGERANG SELATAN SETEMPAT WARUNG TUMAN BSD ",
                    "no_telp_pelapor": "082110682050",
                    "keterangan_pelapor": "MUTASI_K (G9923020188270:tlg cek) - TGL 29 / 11 / 22  PENANGANAN GANGGUAN PTL MCB RUSAK OLEH PETUGAS (BP GOZALI DAN MUKOLIK ) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 104320 . MOHON SEGERA MCB DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103254",
                    "waktu_lapor": "01/02/2023 11:34:22",
                    "waktu_response": "01/02/2023 12:46:22",
                    "waktu_recovery": "01/02/2023 21:54:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4320,
                    "durasi_recovery_time": 32887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jemmy",
                    "alamat_pelapor": "Jl. Kyai Sepuh No.92e",
                    "no_telp_pelapor": "6281266702929",
                    "keterangan_pelapor": "tidak bisa top up token listrik prabayar.\\nketerangan: total kwh melebihi batas maximal.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020103257",
                    "waktu_lapor": "01/02/2023 11:34:54",
                    "waktu_response": "01/02/2023 11:37:49",
                    "waktu_recovery": "01/02/2023 11:49:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIRIN ERNA WATI",
                    "alamat_pelapor": "JL CAKALANG I No.321 RT.5 RW.6 POLOWIJEN",
                    "no_telp_pelapor": "6281234328784",
                    "keterangan_pelapor": "Gagal mengisi token…. Bagaimana caranya\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103260",
                    "waktu_lapor": "01/02/2023 11:35:12",
                    "waktu_response": "01/02/2023 17:53:15",
                    "waktu_recovery": "01/02/2023 18:17:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22683,
                    "durasi_recovery_time": 1439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "panitia alam kubur",
                    "alamat_pelapor": "Jl. Bakti Kelurahan No.58",
                    "no_telp_pelapor": "6283145553862",
                    "keterangan_pelapor": "22 1129 8047 3. cb rusak sering bikin mati lampu padahal tidak ada pemakaian listrik berlebih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020103261",
                    "waktu_lapor": "01/02/2023 11:35:12",
                    "waktu_response": "01/02/2023 11:36:54",
                    "waktu_recovery": "01/02/2023 14:01:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 8673,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NISYA ",
                    "alamat_pelapor": "JL JL. KP. BUARAN NO.14, SERUA, CIPUTAT, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "08977060575",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL BAYAR 16/01/2023 PENGAJUAN PROSES PB (R1MT / 900 VA), DENGAN NO REG 5436012259206 DAN NO AGENDA 543609912301162571. TGL 17/01/2023 PETUGAS DATANG A/N BP ANDRE MENGINFOKAN BAHWA TIDAK DAPAT DILAKUKAN REALISASI PENYAMBUNGAN DIKARNAKAN SEBELUMNYA PERNAH TERPASANG APP. TGL 20/01/2023 YBS DATANG KE AREA PLN DAN DI INFOKAN PETUGAS BAHWA NANTINYA AKAN ADA PETUGAS YANG DATANG KE LOKASI, TGL 20/01/2023 DATANG PETUGAS ATAS NAMA BP BAYU FIRMANSYAH MENGINFOKAN BAHWA DENDA YANG HARUS DILAKUKAN PEMBAYARAN NOMINAL RP. 300.000 (SUDAH DI BAYARKAN KE REK YBS ATAS NAMA BAYU FIRMANSYAH DENGAN NO REK 1276726451). TGL 24/01/2023 BP BAYU MEMBERIKAN BUKTI BAYAR DENGAN NO REG 5436019009557 NAMUN TIDAK SESUAI DENGAN YANG YBS BAYARKAN, DAN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN KEMBALI DILOKASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103263",
                    "waktu_lapor": "01/02/2023 11:35:17",
                    "waktu_response": "01/02/2023 12:29:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3236,
                    "durasi_recovery_time": 33935418,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julita Pogalin",
                    "alamat_pelapor": "JL KLEAK KOMP. FAK EKONOMI No.0 KLEAK",
                    "no_telp_pelapor": "6285298401801",
                    "keterangan_pelapor": "MUTASI_K (G9923020188453:b) - Tidak bisa isi Token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020103267",
                    "waktu_lapor": "01/02/2023 11:35:42",
                    "waktu_response": "01/02/2023 11:45:08",
                    "waktu_recovery": "01/02/2023 12:49:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 566,
                    "durasi_recovery_time": 3880,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM BADRI ",
                    "alamat_pelapor": "JL SYAIDAN PR PURI AGUNG LESTARI PRIMA BLOK C NO.19 RT-1 / RW-11 KEL TANAH BARU KEC BEJI KOTA DEPOK, SAMPING LAP GABAN ",
                    "no_telp_pelapor": "081317869414",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK DAPAT MELAKUKAN PEMBAYARAN TD DENGAN NO REG 5474015116212. PADA DATA AP2T PERMOHONAN BELUM DISAHKAN MANAGER.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020103268",
                    "waktu_lapor": "01/02/2023 11:35:49",
                    "waktu_response": "01/02/2023 11:37:14",
                    "waktu_recovery": "01/02/2023 11:43:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAINAL ARIFIN",
                    "alamat_pelapor": "JL BEDAK PASAR BARENG LANTAI DASAR JL. TERU No.",
                    "no_telp_pelapor": "6281234333652",
                    "keterangan_pelapor": "Saya tidak bisa beli token dimanapun. Kenapa\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103269",
                    "waktu_lapor": "01/02/2023 11:35:56",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675251356,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajang dadang",
                    "alamat_pelapor": "PR JINGGA RESIDENCE D23 JL. No.",
                    "no_telp_pelapor": "6281214124188",
                    "keterangan_pelapor": "Sebelumnya mohon maaf kepada Bapak/Ibu PLN.\\nTerkait permohonan Penerangan Sementara pelanggan ini sudah mengajukan di Mobile PLN dari tgl 1 s/d 28 februari 2023 dan sudah bayar biaya registernya.\\nMohon untuk dibantu pelaksaan penyambungannya.Terima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K5423020103272",
                    "waktu_lapor": "01/02/2023 11:36:08",
                    "waktu_response": "01/02/2023 11:49:34",
                    "waktu_recovery": "01/02/2023 12:26:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 806,
                    "durasi_recovery_time": 2219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAFIZ / hafiz_arrafi_",
                    "alamat_pelapor": "KAMPUNG MERDEKA DSN. KEDUNGMALING III RT. 019 RW. 008 DS. KEDUNGMALING KEC. SOOKO KAB. MOJOKERTO (DEPAN TOKO LOUHAN ELEKTRONIK)",
                    "no_telp_pelapor": "081249265164",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH  9070,44.",
                    "media": "Instagram",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5323020100391",
                    "waktu_lapor": "01/02/2023 11:36:14",
                    "waktu_response": "01/02/2023 11:52:58",
                    "waktu_recovery": "01/02/2023 12:44:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1004,
                    "durasi_recovery_time": 3063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14027168518",
                    "nama_pelapor": "IBU WIDIA",
                    "alamat_pelapor": "JL ANYELIR 9 NO 8 BLOK 14 PERUM BUMI RANCAEKEK KENCANA KEC RANCAEKEK KEL RANCAEKEK KENCANA KAB  BANDUNG ",
                    "no_telp_pelapor": "081320326069",
                    "keterangan_pelapor": "GANGGUAN LPB REJECT , VKRN 43, PTL MENYALA  SISA STROOM 84 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RANCAEKEK"
                },
                {
                    "no_laporan": "K5423020103274",
                    "waktu_lapor": "01/02/2023 11:36:19",
                    "waktu_response": "01/02/2023 11:40:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 273,
                    "durasi_recovery_time": 33938319,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Fajar",
                    "alamat_pelapor": "JL JL POS PENGUMBEN NO 9 BLOK A",
                    "no_telp_pelapor": "6287721310495",
                    "keterangan_pelapor": "MUTASI_K (G9923020188222:urgent) - KWH tidak bisa diisi token \\npengaduan atas nama Andri",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103275",
                    "waktu_lapor": "01/02/2023 11:36:28",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675251388,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Conita",
                    "alamat_pelapor": "DS BRANTA PESISIR No. BRANTA PES",
                    "no_telp_pelapor": "6282338542220",
                    "keterangan_pelapor": "Tidak bisa isi token. beli token gagal terua",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020103276",
                    "waktu_lapor": "01/02/2023 11:36:50",
                    "waktu_response": "01/02/2023 12:15:49",
                    "waktu_recovery": "01/02/2023 12:28:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2339,
                    "durasi_recovery_time": 734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "i gede sudarsana",
                    "alamat_pelapor": "DN BR.WANGSIAN No. WISMA KERT",
                    "no_telp_pelapor": "6287862304506",
                    "keterangan_pelapor": "meteran bermasalah tidak bisa memasukan token pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5423020103278",
                    "waktu_lapor": "01/02/2023 11:36:56",
                    "waktu_response": "01/02/2023 11:37:31",
                    "waktu_recovery": "01/02/2023 11:45:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDI SANTOSO",
                    "alamat_pelapor": "JL JL.TERUSAN DIENG NO.7A RT.4 RW.1 PISANG No.",
                    "no_telp_pelapor": "6281234332493",
                    "keterangan_pelapor": "kapan mau dipasang mcb dirumah saya\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103279",
                    "waktu_lapor": "01/02/2023 11:36:56",
                    "waktu_response": "01/02/2023 11:53:09",
                    "waktu_recovery": "01/02/2023 12:19:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 973,
                    "durasi_recovery_time": 1594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irving",
                    "alamat_pelapor": "Blok F no. 8",
                    "no_telp_pelapor": "6282122984054",
                    "keterangan_pelapor": "biaya kWh meter melonjak, ada kecurigaan tidak beres kWh meter nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103283",
                    "waktu_lapor": "01/02/2023 11:37:15",
                    "waktu_response": "01/02/2023 12:04:59",
                    "waktu_recovery": "01/02/2023 12:28:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1664,
                    "durasi_recovery_time": 1392,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUDA",
                    "alamat_pelapor": "Jl. Laksamana R.E.Martadinata gg melati no23",
                    "no_telp_pelapor": "628994240901",
                    "keterangan_pelapor": "tagihan saya naik padahal tidak ada penambahan pemakaian eloektronik malahan berkurang elekteoniknya, rata2 3 bulan trakhi hanya 2600000, tp bulan ini sampai 326000 tolong di cek kembali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020103284",
                    "waktu_lapor": "01/02/2023 11:37:39",
                    "waktu_response": "01/02/2023 11:43:43",
                    "waktu_recovery": "01/02/2023 11:50:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 364,
                    "durasi_recovery_time": 395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARITA ",
                    "alamat_pelapor": "JL RAYA JT BENING RT-4 / RW-3 NO 22 E KEL PONDOK GEDE KEC JATI BENING KOTA BEKASI JAWA BARAT ( SETEMPAT ALMIRA SALO MUSLIMAH JATI BENING ",
                    "no_telp_pelapor": "081213146044",
                    "keterangan_pelapor": "TGL 31/01/23  PELANGGAN MELAKUKAN TRANSAKSI PEMBELIAN TOKEN DENGAN ID METER ( 14259743913 )SEBESAR RP 1.000.000,-  ( 5954 7318 8846 4082 6830 ) DAN SAAT DIINPUT KE APP PRABAYAR TERTERA PERIKSA. TGL 01/02/23 PERGANTIAN APP DIKARENAKAN APP TERTERA PERIKSA DENGAN ID METER BARU ( 56226156356 ). PELANGGAN MENGINGINKAN DILAKUKAN KONVERSI TOKEN KE ID METER BARU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103287",
                    "waktu_lapor": "01/02/2023 11:37:48",
                    "waktu_response": "01/02/2023 11:40:03",
                    "waktu_recovery": "01/02/2023 12:01:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 1280,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL BEKASI TIMUR RAYA KM 17 NO 83 KP JATI RT8/1 KEL JATINEGARA KAUM KEC PULO GADUNG JAKARTA TIMUR. ",
                    "no_telp_pelapor": "08121997061",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN AGAR APP LEBIH AMAN. PEMOHON SBG YANG DIBERIKUASA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5223020100742",
                    "waktu_lapor": "01/02/2023 11:37:50",
                    "waktu_response": "01/02/2023 11:41:44",
                    "waktu_recovery": "01/02/2023 11:49:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 234,
                    "durasi_recovery_time": 480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007615771",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "GRIYA ASRI 2 BLOK G5 NO 40 RT 09/26 SUMBER JAYA TAMBUN SELATAN",
                    "no_telp_pelapor": "0811562274",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100572, LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 8940, ST APP TGL 01-02-2023= 5696. REK BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. \\n BANGUNAN DIHUNI, BERPAGAR TIDAK TERKUNCI, KWH METER MUDAH DIJANGKAU PETUGAS DATANG, ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103289",
                    "waktu_lapor": "01/02/2023 11:37:55",
                    "waktu_response": "01/02/2023 11:43:47",
                    "waktu_recovery": "01/02/2023 11:50:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 352,
                    "durasi_recovery_time": 430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUPRIYO",
                    "alamat_pelapor": "JL JL. BOROBUDUR, PS. BLIMBING 3 / LOS III No.",
                    "no_telp_pelapor": "6281234330510",
                    "keterangan_pelapor": "Mohon informasi untuk tambah daya diskon\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103290",
                    "waktu_lapor": "01/02/2023 11:37:55",
                    "waktu_response": "01/02/2023 11:59:54",
                    "waktu_recovery": "01/02/2023 13:14:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 4487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CHINTIA WINDA ",
                    "alamat_pelapor": "JALAN HAJI MUCHTAR RAYA KEJAKSAAN 1 NO. 1 RT 03/06 KREO LARANGAN KOTA TANGERANG (SEBRANG SMP 245) BISA DIHUBUNGI NOMOR ITU",
                    "no_telp_pelapor": "0816818069",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 01/02/23 SEBESAR RP. 20.000,- DENGAN NO. TOKEN 10455520289775054394. SISA TOKEN 136,11KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5123020100646",
                    "waktu_lapor": "01/02/2023 11:38:01",
                    "waktu_response": "01/02/2023 11:46:29",
                    "waktu_recovery": "01/02/2023 11:53:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 508,
                    "durasi_recovery_time": 450,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IMA",
                    "alamat_pelapor": "PR OMAH KWENI BLOK A 23 KEL ANGGASWANGI KEC SUKODONO KAB SIDOARJO\\n",
                    "no_telp_pelapor": "03199643972",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH SR , DIKARENAKAN RENOVASI \\nNIK PELANGGAN 3515144305820001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020103293",
                    "waktu_lapor": "01/02/2023 11:38:45",
                    "waktu_response": "01/02/2023 11:53:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 875,
                    "durasi_recovery_time": 33937571,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Nurul",
                    "alamat_pelapor": "JL GEDONG LIMA No.0 RT.004 RW.07 KERTAJAYA",
                    "no_telp_pelapor": "6285795804741",
                    "keterangan_pelapor": "mau isi token gabisa terus, gagal terus. tp saldo sudah terpotong",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K1223020100147",
                    "waktu_lapor": "01/02/2023 11:38:54",
                    "waktu_response": "01/02/2023 13:38:33",
                    "waktu_recovery": "01/02/2023 14:24:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7179,
                    "durasi_recovery_time": 2734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "56123185847",
                    "nama_pelapor": "BP JOHAN",
                    "alamat_pelapor": "JL SUASA NO. 8 RT -/- KEL. KOTA BANGUN KEC. MEDAN MARELAN KOTA MEDAN DIDEKAT WIHARA",
                    "no_telp_pelapor": "081265827880",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 20 KWH. NO TOKEN : 12981421658348929101",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020103294",
                    "waktu_lapor": "01/02/2023 11:38:54",
                    "waktu_response": "01/02/2023 12:24:10",
                    "waktu_recovery": "01/02/2023 12:32:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2716,
                    "durasi_recovery_time": 493,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anisa fitri",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6281331966912",
                    "keterangan_pelapor": "halo kak berusan sy mengisi token sebesar 100 ribu. sudah masuk dan ada notifikasi berhasil di aplikasi. tapi setelah itu tdk sengaja terpencet tombol “token sudah digunakan” dan hasilnya berubah jadi “peringatan token akan habis”. tapi saya cek di meterannya nominalnya sudah benar, tidak berkurang. apakah berpengaruh karena ketidak sengajaan saya menekan tombol tersebut kk? mohon infonya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020103298",
                    "waktu_lapor": "01/02/2023 11:39:24",
                    "waktu_response": "01/02/2023 11:41:25",
                    "waktu_recovery": "01/02/2023 13:59:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 8288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU YANI",
                    "alamat_pelapor": "JL CINERE RAYA NO 9-10 KEL  CINERE KEC CINERE DEPOK ",
                    "no_telp_pelapor": "02186616852",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN  REK JAN 23  BERIKUT BK  TELAH DILUNASI PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103300",
                    "waktu_lapor": "01/02/2023 11:39:19",
                    "waktu_response": "01/02/2023 11:53:52",
                    "waktu_recovery": "01/02/2023 12:00:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAHLIAN",
                    "alamat_pelapor": "JL .P.BAKUNG DSN.I No.0",
                    "no_telp_pelapor": "6285277911707",
                    "keterangan_pelapor": "kabel sr terlalu rendah/kendor takut di pegang anak anak mohon perbaiki..karena banyak anak sekolah..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020103302",
                    "waktu_lapor": "01/02/2023 11:39:21",
                    "waktu_response": "01/02/2023 11:44:45",
                    "waktu_recovery": "01/02/2023 11:46:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 324,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mubarok Yahya",
                    "alamat_pelapor": "KP JUNGJANG 2 No.0 RT.001 RW.06 A WINANGUN",
                    "no_telp_pelapor": "6289637310400",
                    "keterangan_pelapor": "Jumlah KWh yang tertera di struk pembayaran dengan real di KWh kok beda jauh, mohon ditindak lanjuti \\ndi struk pembayaran  8720 - 9042\\ndi real KWh. 5228",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020103303",
                    "waktu_lapor": "01/02/2023 11:39:23",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675251563,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "DS RAWA MAKMUR RWMAKMUR",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas surat permohonan penambahan daya dan bukti bayar BPUJL telah dimasukan ke ULP Teluk Segara akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatan nya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK SEGARA"
                },
                {
                    "no_laporan": "K5423020103305",
                    "waktu_lapor": "01/02/2023 11:39:32",
                    "waktu_response": "01/02/2023 12:13:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2062,
                    "durasi_recovery_time": 33936337,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M Fajar Nas",
                    "alamat_pelapor": "JL BROMO UJUNG GG.SAHABAT KEL. BINJAI No.0 RT.0 RW.0 MDN DENAI",
                    "no_telp_pelapor": "6282167385892",
                    "keterangan_pelapor": "MUTASI_K (G9923020188246:app) - kwh meter saya selalu jeplak2. mohon untuk di ukur pemakaian saya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020103306",
                    "waktu_lapor": "01/02/2023 11:39:57",
                    "waktu_response": "01/02/2023 13:52:45",
                    "waktu_recovery": "01/02/2023 14:15:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7968,
                    "durasi_recovery_time": 1346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD AKIL ",
                    "alamat_pelapor": "KOS KOSAN JL SERUT DS TINGGEDE KEC MARAWOLA KAB  SIGI ( KAMAR NO 2 )",
                    "no_telp_pelapor": "081231389643",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 ( 47.95 KWH  ) NO TOKEN : 6237 4232 0393 1628 5481 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020103307",
                    "waktu_lapor": "01/02/2023 11:40:04",
                    "waktu_response": "01/02/2023 11:41:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 33938289,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Fajar",
                    "alamat_pelapor": "JL POS PENGUMBEN SUKABUMI UDIK",
                    "no_telp_pelapor": "6287721310495",
                    "keterangan_pelapor": "MUTASI_K (G9923020188224:urgent) - KWH tidak bisa diisi token\\nPengaduan atas nama Andri",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103310",
                    "waktu_lapor": "01/02/2023 11:40:20",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 18:23:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675251620,
                    "durasi_recovery_time": 1675275794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Melisa zara zetira",
                    "alamat_pelapor": "Jl. Bumi Ayu 4 Rt 04 Rw 02 No 18",
                    "no_telp_pelapor": "6285382737035",
                    "keterangan_pelapor": "Tidak bisa mengisi pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020103313",
                    "waktu_lapor": "01/02/2023 11:40:34",
                    "waktu_response": "01/02/2023 11:43:51",
                    "waktu_recovery": "01/02/2023 15:53:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 14998,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "12483",
                    "nama_pelapor": "BP RAFI",
                    "alamat_pelapor": "JL KP LEGOSO GG H KOENG  RT5/1 BLOK 0 NO 0 KEL PISANGAN KEC- ",
                    "no_telp_pelapor": "081382599949",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN REK JAN 23 SERTA BIAYA KETERLAMBATAN TELAH DILUNASI MELALUI ATM BCA .MOHON PTL SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5323020100397",
                    "waktu_lapor": "01/02/2023 11:40:28",
                    "waktu_response": "01/02/2023 12:17:03",
                    "waktu_recovery": "01/02/2023 15:24:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2195,
                    "durasi_recovery_time": 11240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL MAWAR NO 2 TUPAREV  RT 0 RW 0 KEL KEDAWUNG KEC KEDAWUNG KAB CIREBON ",
                    "no_telp_pelapor": "02318250577",
                    "keterangan_pelapor": "MOHON BANTU INFORMASI NO ID PEL AN UTIN MURDIATIN, PASKABAYAR DI ALAMAT JL MAWAR NO 2 TUPAREV  RT 0 RW 0 KEL KEDAWUNG KEC KEDAWUNG KAB CIREBON KARENA PELANGGAN TIDAK MENGETAHUI NO ID PEL NYA SEHINGGA SULIT MELAKUKAN PEMBAYARAN TAGLISNYA. MOHON KONFIRMSSI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020103315",
                    "waktu_lapor": "01/02/2023 11:41:04",
                    "waktu_response": "01/02/2023 12:59:25",
                    "waktu_recovery": "01/02/2023 15:24:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4701,
                    "durasi_recovery_time": 8711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dicky Saputra",
                    "alamat_pelapor": "XX BINCAU INDAH BLOK U NO.01 No.0 RT. RW.",
                    "no_telp_pelapor": "6281257707993",
                    "keterangan_pelapor": "Daya listrik naik turun, pembayaran membengkak tidak sesuai dengan penggunaan daya, mohon d cek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARTAPURA (UIW KALSELTENG)"
                },
                {
                    "no_laporan": "K5423020103319",
                    "waktu_lapor": "01/02/2023 11:41:31",
                    "waktu_response": "01/02/2023 11:45:27",
                    "waktu_recovery": "01/02/2023 11:53:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 236,
                    "durasi_recovery_time": 494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86830",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "LOKASI : JL RAYA DADAP NO 36A RT 01 RW 06 KEL DADAP KEC KOSAMBI KAB TANGERANG BANTEN",
                    "no_telp_pelapor": "02155956859",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES MIGRASI (B2 / 16500 VA - B2T / 16500 VA) SETEMPAT BENGKEL. PROSES TSB TIDAK DAPAT DILAKUKAN DI PLN 123 KETERANGAN PADA AP2T ID PEL INI MASIH DALAM PROSES PERMOHONAN. PEMOHON SEBAGAI PEMILIK PERSIL, NO KTP PEMILIK 3603140507650003 A.N RUDY TANUDJAYA NUR",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5323020100398",
                    "waktu_lapor": "01/02/2023 11:41:32",
                    "waktu_response": "01/02/2023 11:45:36",
                    "waktu_recovery": "01/02/2023 11:48:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 244,
                    "durasi_recovery_time": 183,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000010048",
                    "nama_pelapor": "BPK HENDRA",
                    "alamat_pelapor": "JL RANCAGOONG II NO 10 RT -/- KEL GUMURUH KEC BATUNUNGGAL KOTA BANDUNG // SEBERANG TAMAN RW 08",
                    "no_telp_pelapor": "081224003350",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PS DENGAN NO AGENDA 535519932302010001 DAN NO REG 5355129005934, DAN PELANGGAN MENDAPATKAN EMAIL DAN PELANGGAN TIDAK MERASA MENGAJUKAN PERMOHONAN TERSEBUT , MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020103321",
                    "waktu_lapor": "01/02/2023 11:41:34",
                    "waktu_response": "01/02/2023 13:21:13",
                    "waktu_recovery": "01/02/2023 16:18:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5979,
                    "durasi_recovery_time": 10655,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL CIMANUK 1 No.99 RT.10 RW.5 JL GEDANG",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar penambahan daya telah dimasukan ke ULP teluk segara akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatan nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020103323",
                    "waktu_lapor": "01/02/2023 11:42:02",
                    "waktu_response": "01/02/2023 11:48:38",
                    "waktu_recovery": "01/02/2023 13:29:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 396,
                    "durasi_recovery_time": 6055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "448775",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL PER BUMI MAS RAYA BLK D-7 NO 1 RT 3/08 KEL CIKOKOL KEC TANGGERANG KOTA TANGGERANG ",
                    "no_telp_pelapor": "08111555637",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 1/02/23  PELANGGAN DENGAN ID METER 14046197993 MELAKUKAN PEMBELIAN TOKEN NAMUN GAGAL. BERDASARKAN DATA PADA P2APST TERTERA : SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 20.42  KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103326",
                    "waktu_lapor": "01/02/2023 11:42:12",
                    "waktu_response": "01/02/2023 11:55:34",
                    "waktu_recovery": "01/02/2023 11:57:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "putra",
                    "alamat_pelapor": "JL RAYA No.675 RT.001 RW.04 CMHI TGH",
                    "no_telp_pelapor": "6285710927570",
                    "keterangan_pelapor": "knp tdk bs proses tmbh daya ya ? keterangan ada piutang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020103327",
                    "waktu_lapor": "01/02/2023 11:42:17",
                    "waktu_response": "01/02/2023 11:53:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 658,
                    "durasi_recovery_time": 33937576,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rio andy",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6281238563669",
                    "keterangan_pelapor": "MUTASI_K (G9923020188210:pulsa tdk mau masuk) - pulsa listrik tidak mau masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103329",
                    "waktu_lapor": "01/02/2023 11:42:39",
                    "waktu_response": "01/02/2023 12:42:29",
                    "waktu_recovery": "01/02/2023 13:33:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3590,
                    "durasi_recovery_time": 3054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DENDI",
                    "alamat_pelapor": "PR CITRA INDAH ROSEMARY BLOK BC 02 NO 11 KEL SINGAJAYA KEC JONGGOL KAB BOGOR. ACUAN LOKASI POS SEKURITU BELOK KANAN, RUMAH KE 5 DR UJUNG",
                    "no_telp_pelapor": "085311771979",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 17.19. PTL TIDAK PADAM. NO TOKEN 5289 0663 0878 7442 7801",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020103331",
                    "waktu_lapor": "01/02/2023 11:42:43",
                    "waktu_response": "01/02/2023 12:00:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1060,
                    "durasi_recovery_time": 33937148,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU OKTIALINI ",
                    "alamat_pelapor": "JL AL BARKAH  RT-5 / RW-5 NO. 106 GG T.ARDAWI KEL JURANGMANGU BARAT KEC PONDOK AREN TANGSEL // LOKASI ; DI DEPAN GG T ARDAWI",
                    "no_telp_pelapor": "02173673975",
                    "keterangan_pelapor": "MUTASI_K (G9923020188471:oper yantek) - SEKITAR BEBERAPA TAHUN 2020 LALU PENANGANAN GANGGUAN  MCB RUSAK OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. LG NO. 019517. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID PELANGGAN 543400725478",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103338",
                    "waktu_lapor": "01/02/2023 11:43:18",
                    "waktu_response": "01/02/2023 11:58:11",
                    "waktu_recovery": "01/02/2023 14:34:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 9389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "merlin siregar",
                    "alamat_pelapor": "KP PAMAHAN No.0 RT.001 RW.04 SETIAMULYA",
                    "no_telp_pelapor": "6287747150601",
                    "keterangan_pelapor": "tidak bisa Isi ulang token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020103339",
                    "waktu_lapor": "01/02/2023 11:43:19",
                    "waktu_response": "01/02/2023 13:21:19",
                    "waktu_recovery": "01/02/2023 16:18:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5880,
                    "durasi_recovery_time": 10657,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL RD FATTAH 6 No.0 RT.5 RW.3 SM DEWA",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar penambahan daya telah dimasukan ke ULP teluk segara akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020103342",
                    "waktu_lapor": "01/02/2023 11:43:40",
                    "waktu_response": "01/02/2023 11:48:47",
                    "waktu_recovery": "01/02/2023 13:29:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 6039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRMA",
                    "alamat_pelapor": "JL AKASIA 3 BLK AS NO 17 PR TAMAN ROYAL 3 KEL TANAH TINGGI KEC CIPONDOH TANGERANG (DEKAT TOKO BUKU TALAGO)",
                    "no_telp_pelapor": "082323637898",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  28.52 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103344",
                    "waktu_lapor": "01/02/2023 11:43:58",
                    "waktu_response": "01/02/2023 11:47:23",
                    "waktu_recovery": "01/02/2023 12:12:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 1531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SISWANTO",
                    "alamat_pelapor": "PR TAMAN COSMOS BLOK P NO. 6 JL.-  RT-7 / RW-7 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ACUAN LOKASI DKT ORANG JUAL KELAPA",
                    "no_telp_pelapor": "02121194067",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 2537.70",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103350",
                    "waktu_lapor": "01/02/2023 11:44:28",
                    "waktu_response": "01/02/2023 11:44:43",
                    "waktu_recovery": "01/02/2023 12:01:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 15,
                    "durasi_recovery_time": 1017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86083073725",
                    "nama_pelapor": "BP RADEN ",
                    "alamat_pelapor": "JL BUDI MULIA  RT 4 RW 6 NO 26 B KEL   PADEMANGAN BARAT KEKC PADEMANGAN ACUAN   MASJID BAITURAHMAN ",
                    "no_telp_pelapor": "081398231181",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI  PROSES  GESER APP PEMOHON  YANG DIBERI KUASA .  BELUM ADA TINDAK LANJUT PELANGGAN SUDAH LAPOR DENGAN NO K5423012502529 NAMUNT IDAK KONFIRMASI DALAM WAKTU 1 X 56 JAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103354",
                    "waktu_lapor": "01/02/2023 11:44:33",
                    "waktu_response": "01/02/2023 11:49:35",
                    "waktu_recovery": "01/02/2023 11:57:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muchammad Agus Wibyantoro",
                    "alamat_pelapor": "JL BOUGENVILLE No. RT.2 RW.3 OESAPA",
                    "no_telp_pelapor": "6285333412068",
                    "keterangan_pelapor": "mohon di bantu pemasangan seal kwh pada bangunan tower ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020103355",
                    "waktu_lapor": "01/02/2023 11:44:35",
                    "waktu_response": "01/02/2023 11:54:09",
                    "waktu_recovery": "01/02/2023 11:58:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 574,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Henry Arifin",
                    "alamat_pelapor": "JL HASANUDIN RUKO ROYAL NO. 2 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "628164249737",
                    "keterangan_pelapor": "selamat siang Bpk/ibu PLN, \\nkami baru mengajukan proses perubahan daya 2200-11.000 va dengan nomor registrasi 5205115043237...\\nmohon ijin apakah bisa langsung saya bayar? \\nterimakasih atas perhatian dan kerjasama",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020103356",
                    "waktu_lapor": "01/02/2023 11:44:37",
                    "waktu_response": "01/02/2023 13:21:30",
                    "waktu_recovery": "01/02/2023 16:18:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5813,
                    "durasi_recovery_time": 10628,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL ZAINUL ARIFIN KEL PADANG NANGKA KEC SING No.0 RT.3 RW.2",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar penambahan daya telah dimasukan ke ULP teluk segara akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020103357",
                    "waktu_lapor": "01/02/2023 11:44:40",
                    "waktu_response": "01/02/2023 11:45:07",
                    "waktu_recovery": "01/02/2023 14:39:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 10471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elsa",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103358",
                    "waktu_lapor": "01/02/2023 11:44:42",
                    "waktu_response": "01/02/2023 12:50:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3970,
                    "durasi_recovery_time": 33934119,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wida Komalasari",
                    "alamat_pelapor": "Jalan Grafika Asri III",
                    "no_telp_pelapor": "62895357316434",
                    "keterangan_pelapor": "MUTASI_K (G9923020188303:gagal token) - Isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5423020103359",
                    "waktu_lapor": "01/02/2023 11:44:56",
                    "waktu_response": "01/02/2023 12:32:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2883,
                    "durasi_recovery_time": 33935192,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tandy Junkito",
                    "alamat_pelapor": "GG SADO No.0",
                    "no_telp_pelapor": "628192102062",
                    "keterangan_pelapor": "MUTASI_K (G9923020188263:mhn di TL) - meteran pln hang / freeze dan tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020103360",
                    "waktu_lapor": "01/02/2023 11:45:18",
                    "waktu_response": "01/02/2023 11:46:44",
                    "waktu_recovery": "01/02/2023 11:50:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU WIRDA ",
                    "alamat_pelapor": "JL TROFOL BUNTU  KP CIKUNIR  RT-2 / RW-8 NO 75 KEL JT KERAMAT KEC JT ASIH KOTA BEKASI ACUAN LOKASI SMP YAYASAN TASKIA",
                    "no_telp_pelapor": "0895384426411",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 424.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103365",
                    "waktu_lapor": "01/02/2023 11:45:33",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675251933,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOH. HARU CAHYADI WONGGO",
                    "alamat_pelapor": "JL TERNATE BARU",
                    "no_telp_pelapor": "6281245074515",
                    "keterangan_pelapor": "tidak bisa beli token, padahal ini awal bulan, tetulis MELEBIHI BATAS KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO UTARA"
                },
                {
                    "no_laporan": "K5423020103366",
                    "waktu_lapor": "01/02/2023 11:45:37",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675251937,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tiara Gearinda Pinandita",
                    "alamat_pelapor": "Jl. Raya Tarik No.234",
                    "no_telp_pelapor": "6282234117050",
                    "keterangan_pelapor": "Selamat pagi , mohon bantuan pihak terkait agar melakukan pengecekan stand meter di rumah . karena 2 bulan ini bayar tagihan listrik seperti tidak wajar . sedangkan pemakaian normal seperti biasa terlebih sekarang sudah tidak menggunakan lemari es namun tagihan sama 440 an dalam 2 bulan terakhir, mohon perhatian nya dan segera di respon terimakasih .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020103367",
                    "waktu_lapor": "01/02/2023 11:45:44",
                    "waktu_response": "01/02/2023 11:53:56",
                    "waktu_recovery": "01/02/2023 12:19:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 492,
                    "durasi_recovery_time": 1554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Liesa",
                    "alamat_pelapor": "JL DANAU MANINJAU 4 No.115 RT.002 RW.07 DPK 2 TMR",
                    "no_telp_pelapor": "6281290128482",
                    "keterangan_pelapor": "listrik padam,apakah memang sedang ada gangguan di sekitar rumah saya atau tidak?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103368",
                    "waktu_lapor": "01/02/2023 11:45:52",
                    "waktu_response": "01/02/2023 12:13:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1668,
                    "durasi_recovery_time": 33936351,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yeni Tri Prawati",
                    "alamat_pelapor": "DN TENGGAR PRAMBON TUGU No. RT.3 RW.1 0",
                    "no_telp_pelapor": "6287750032145",
                    "keterangan_pelapor": "MUTASI_K (G9923020188241:cek lokasi) - token prabayar gagal dimasuk kan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020103369",
                    "waktu_lapor": "01/02/2023 11:45:53",
                    "waktu_response": "01/02/2023 11:54:43",
                    "waktu_recovery": "01/02/2023 12:31:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 530,
                    "durasi_recovery_time": 2187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade",
                    "alamat_pelapor": "PR GR GEMILANG RESID BL-A No.13",
                    "no_telp_pelapor": "628128723328",
                    "keterangan_pelapor": "Mohon menghubungi nomor +62 812-8723-328 untuk permohonan PD yang sudah di bayar dengan no reg 1290615012565 untuk penggantian mcb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020103371",
                    "waktu_lapor": "01/02/2023 11:46:16",
                    "waktu_response": "01/02/2023 12:00:34",
                    "waktu_recovery": "01/02/2023 13:43:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 858,
                    "durasi_recovery_time": 6190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TUNGGA DEWA",
                    "alamat_pelapor": "KK BINTARO JL PUTER 5 BL ED 5 NO. 14 KEL JURANG MANGU TIMUR KEC PONDOK AREN TANGERANG SELATAN ",
                    "no_telp_pelapor": "0811156489",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103372",
                    "waktu_lapor": "01/02/2023 11:46:17",
                    "waktu_response": "01/02/2023 11:48:52",
                    "waktu_recovery": "01/02/2023 13:45:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 7016,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU RINA ",
                    "alamat_pelapor": "JL DASA RAYA RT 007/01 NO 49 KEL GANDARIA UTARA",
                    "no_telp_pelapor": "081219463354",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN BERMAKSUD MELAKUKAN PEMBAYARAN TUNGGAKAN REK JAN 23 NAMUN PADA DATA AP2T TGL 31/01/23 TELAH DILUNASI. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN TERKAIT DANA TALANGAN. PELANGGAN BERSEDIA MELAKUKAN PELUNASAN TAGIHAN NAMUN MENGINGINKAN KEBENARAN ATAS PEMBAYARAN TSB TELEBIH DAHULU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103373",
                    "waktu_lapor": "01/02/2023 11:46:17",
                    "waktu_response": "01/02/2023 13:30:47",
                    "waktu_recovery": "01/02/2023 14:23:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6270,
                    "durasi_recovery_time": 3192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Freddy Holong M Aritonang",
                    "alamat_pelapor": "JL KOMP BTN BLOK C NO. 11 KEL BESAR KEC MEDAN LABUAN KOTA MEDAN, KODE POS 20251. LOKASI : - ",
                    "no_telp_pelapor": "6281919910155",
                    "keterangan_pelapor": "no kode token sudah dimasukkan tetapi gagal\\n\\nPELANGGAN MENGHUBUNGI CC PLN 123 CC.55.WIDYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020100670",
                    "waktu_lapor": "01/02/2023 11:46:34",
                    "waktu_response": "01/02/2023 11:51:25",
                    "waktu_recovery": "01/02/2023 12:18:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 291,
                    "durasi_recovery_time": 1601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000355281",
                    "nama_pelapor": "IBU JUNIATI NINGSIH",
                    "alamat_pelapor": "JL GUBENG KLINGSINGAN 2 NO 6 RT-0 / RW- 3 KEC GUBENG KEL GUBENG KOD SURABAYA",
                    "no_telp_pelapor": "085804059003",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123013101399 (TANGGAL 31-01-2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31-01-2023 TAGIHAN BULAN 01-2023 BESERTA BK TELAH DILUNASI VIA PC POS BANK ARTHA GRAHA -  PTL MINTA DISAMBUNG KEMBALI ) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5523020100406",
                    "waktu_lapor": "01/02/2023 11:46:43",
                    "waktu_response": "01/02/2023 11:52:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 33937593,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "JL MERAK 1, PERUM BINTANG REIDANCE NO.13 BR SANTI KARYA DS UNGASAN KEC KUTA SELATAN BADUNG \\nLOKASI : DI BELAKANG VILLA PURI HASU BALI",
                    "no_telp_pelapor": "081383579530",
                    "keterangan_pelapor": "MUTASI_K (G9923020188212:kawat segel prabayar lepas dan berkarat) - 1 RUMAH (PTL TIDAK PADAM) INFO PELANGGAN KAWAT SEGEL APP PRABAYAR LEPAS DAN BERKARAT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103377",
                    "waktu_lapor": "01/02/2023 11:46:46",
                    "waktu_response": "01/02/2023 11:49:10",
                    "waktu_recovery": "01/02/2023 11:58:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAINUL ARIFIN",
                    "alamat_pelapor": "JL LANGSEP I No.50 RT.13 RW.3 GELURAN KE",
                    "no_telp_pelapor": "6285234244529",
                    "keterangan_pelapor": "tidak bisa masukkan pulsa muncul tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020103379",
                    "waktu_lapor": "01/02/2023 11:46:54",
                    "waktu_response": "01/02/2023 11:47:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 33937899,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad safikri Eko Ferdiansyah",
                    "alamat_pelapor": "Kedaung baru ",
                    "no_telp_pelapor": "6281399034890",
                    "keterangan_pelapor": "MUTASI_K (G9923020188269:gangguan) - setiap mau Isi token listrik keluar tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103384",
                    "waktu_lapor": "01/02/2023 11:47:14",
                    "waktu_response": "01/02/2023 14:07:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8408,
                    "durasi_recovery_time": 33929529,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reinaldo",
                    "alamat_pelapor": "DK TUMINTING No.0 0",
                    "no_telp_pelapor": "6281356155150",
                    "keterangan_pelapor": "MUTASI_K (G9923020188385:untuk dicek) - error. tidak bisa isi token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO UTARA"
                },
                {
                    "no_laporan": "K5423020103385",
                    "waktu_lapor": "01/02/2023 11:47:14",
                    "waktu_response": "01/02/2023 14:10:44",
                    "waktu_recovery": "02/02/2023 18:38:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8610,
                    "durasi_recovery_time": 102454,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "405984",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "ASEM MULYA 73 DAN ASEM MULYA 75",
                    "no_telp_pelapor": "0818504277",
                    "keterangan_pelapor": "KURANG TAGIH. ST AW 23838, ST AK 23838 REK FEBRUARI 2023, ST APP TGL \\n1/2/2023 = 18773 REK BELUM DILUNASI). RUMAH BERPAGAR DIHUNI PETUGAS RUTIN DATANG. SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.KURNIAWAN.LC TGL. 01/02/2023 JAM 12:15",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5423020103387",
                    "waktu_lapor": "01/02/2023 11:47:40",
                    "waktu_response": "01/02/2023 12:31:23",
                    "waktu_recovery": "01/02/2023 13:19:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2623,
                    "durasi_recovery_time": 2915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raisa Zhafira",
                    "alamat_pelapor": "DN JULUNG LAOK No.",
                    "no_telp_pelapor": "6285940843001",
                    "keterangan_pelapor": "Mau di isi token selalu bertulis gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5323020100403",
                    "waktu_lapor": "01/02/2023 11:47:53",
                    "waktu_response": "01/02/2023 11:52:35",
                    "waktu_recovery": "01/02/2023 13:21:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 5347,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU JUN",
                    "alamat_pelapor": "PR DT BANDARA PERMAI BLK FS1 NO.6 JL.PERANCIS KEC.KOSAMBI KEL.JATIMULYA KAB.TANGGERANG",
                    "no_telp_pelapor": "087885500070",
                    "keterangan_pelapor": "MOHON BANTU KONVERSI STROOM YG BELUM DI INPUTKAN  KARENA SEBELUMNYA ADA PERGANTIAN APP METER NOMINAL RP 50.000 (00036287466332253308) DARI NO METER LAMA 56601807045 KE NO METER BARU 14460910418, MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103389",
                    "waktu_lapor": "01/02/2023 11:47:54",
                    "waktu_response": "01/02/2023 12:37:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2968,
                    "durasi_recovery_time": 33934929,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "burhandi",
                    "alamat_pelapor": "DN GUBUK LAUK No. RT.0",
                    "no_telp_pelapor": "6281239537629",
                    "keterangan_pelapor": "MUTASI_K (G9923020188278:token) - tidak bisa di beliin token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020103392",
                    "waktu_lapor": "01/02/2023 11:48:12",
                    "waktu_response": "01/02/2023 11:48:54",
                    "waktu_recovery": "01/02/2023 13:08:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 4785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PARGIONO",
                    "alamat_pelapor": "KP PDK PAKULONAN RT 4 RW 4 BLOK H7 NO 1 KEL.PAKU ALAM KEC.SERPONG UTARA KOTA TANGERANG SELATAN BANTEN . DEKAT MASJID MIFTAHUL HUDA",
                    "no_telp_pelapor": "08121859979",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 780.92. PTL TIDAK PADAM. NO TOKEN 0310 0272 0081 2290 1333",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103393",
                    "waktu_lapor": "01/02/2023 11:48:19",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675252099,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma Rasyid",
                    "alamat_pelapor": "JL SANGAJI No.",
                    "no_telp_pelapor": "6282217770988",
                    "keterangan_pelapor": "isi pulsa trabisa eror truss lampu mati dari tadi malam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020103398",
                    "waktu_lapor": "01/02/2023 11:48:43",
                    "waktu_response": "01/02/2023 12:58:17",
                    "waktu_recovery": "01/02/2023 15:21:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4174,
                    "durasi_recovery_time": 8594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL KHWAHIDHASYIM PALEMBANG",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar 21 Desember 2022 penambahan daya telah dimasukan ke ULP ampera akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatannya. issue sebelumnya over capacity hingga saat ini sudah lebih dari 25 hari kerja setelah pembayaran. mohon dibantu percepatannya atau mohon dibantu surat balasan kepada kami jika memang PLN membutuhkan waktu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5323020100404",
                    "waktu_lapor": "01/02/2023 11:48:53",
                    "waktu_response": "01/02/2023 11:52:42",
                    "waktu_recovery": "01/02/2023 12:06:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 826,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000808110736855",
                    "nama_pelapor": "IBU YANTI ",
                    "alamat_pelapor": "KK GRIYA ASRI PAKUSARAKAN BLOK D NO.12 JL SUMAWINATA RT5/25 KEL TANI MULYA KEC NGAMPRAH KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "02220667429",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN TAGIHAN MELONJAK DENGAN ST AKHIR PLN 41246 29/01/2023 , ST AKHIR PELANGGAN 41317 01/02/2023 REKENING SUDAH BELUM MENUNGGU KOREKSI. PERSIL DIHUNI. KONDISI APP MUDAH. PETUGAS CATER TIDAK PERNAH DATANG. IDPEL 535811548528 .MOHON KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020103399",
                    "waktu_lapor": "01/02/2023 11:48:50",
                    "waktu_response": "01/02/2023 11:51:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 33937680,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kingkin Setianingtyas",
                    "alamat_pelapor": "DK PATIHAN No.383 RT. 15 RW.14 PANGGUNG",
                    "no_telp_pelapor": "6281386546413",
                    "keterangan_pelapor": "MUTASI_K (G9923020188207:cek kwh) - cek kwh meter. karena tagihan listrik tidak wajar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAOSPATI"
                },
                {
                    "no_laporan": "K5423020103401",
                    "waktu_lapor": "01/02/2023 11:49:11",
                    "waktu_response": "01/02/2023 14:10:32",
                    "waktu_recovery": "02/02/2023 18:38:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8481,
                    "durasi_recovery_time": 102477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "009586774",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "JL ASEM MULYA NO 73 RT 8 RW 3 KEL ASEM ROWO KEC ASEM ROWO KOTA SURABAYA ",
                    "no_telp_pelapor": "0818504277",
                    "keterangan_pelapor": "KURANG TAGIH. ST AW 23838, ST AK 23838 REK FEBRUARI 2023, ST APP TGL \\n1/2/2023 = 23849 REK BELUM DILUNASI). RUMAH BERPAGAR DIHUNI PETUGAS RUTIN DATANG. SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.KURNIAWAN.LC TGL. 01/02/2023 JAM 12:15",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5423020103402",
                    "waktu_lapor": "01/02/2023 11:49:06",
                    "waktu_response": "01/02/2023 13:34:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6310,
                    "durasi_recovery_time": 33931515,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ferdyan Dwie Cahyo",
                    "alamat_pelapor": "JL JL. KARTIKA RAYA RT2 RW21 NGORESAN JEBRE No.",
                    "no_telp_pelapor": "6282274888864",
                    "keterangan_pelapor": "MUTASI_K (G9923020188341:gangguan) - Tegangan listrik tidak stabil, lampu sering redup sendiri, kipas angin pelan sendiri, kulkas dan ac tidak dingin, mohon bantuan nya tim PLN, terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020103403",
                    "waktu_lapor": "01/02/2023 11:49:22",
                    "waktu_response": "01/02/2023 17:18:11",
                    "waktu_recovery": "01/02/2023 21:52:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 19729,
                    "durasi_recovery_time": 16444,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad helmi",
                    "alamat_pelapor": "JL KAMP TEMPLEK No. RT. 4 RW. 2 KALISAT",
                    "no_telp_pelapor": "6285232496542",
                    "keterangan_pelapor": "Pembelian token selalu gagal, ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALISAT"
                },
                {
                    "no_laporan": "K5423020103404",
                    "waktu_lapor": "01/02/2023 11:49:30",
                    "waktu_response": "01/02/2023 11:52:33",
                    "waktu_recovery": "01/02/2023 13:21:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 5312,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SATRIO",
                    "alamat_pelapor": "JALAN ALPUKAT, TIDAK ADA NOMOR RUMAH, RT/RW 001/008, KEL. DUREN SERIBU, KEC. BOJONGSARI, DEPOK. ",
                    "no_telp_pelapor": "08999654345",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  DENGAN SISA KWH 170. ",
                    "media": "Email",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5323020100406",
                    "waktu_lapor": "01/02/2023 11:49:31",
                    "waktu_response": "01/02/2023 12:05:37",
                    "waktu_recovery": "01/02/2023 12:48:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 966,
                    "durasi_recovery_time": 2561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006961868",
                    "nama_pelapor": "BU NISA",
                    "alamat_pelapor": "JL JATAYU KP SETIA SERANG  BLOK SETIA RT-002 / RW-04NO - DS SERANG KEC KALENGAN KAB CIREBON DKT PATUNG SERANG",
                    "no_telp_pelapor": "02318826078",
                    "keterangan_pelapor": "TAGIHAN MELONJAK IDPEL 533311137981 STAND PELANGGAN 26344 TGL 1/2/23, STAND APLIKASI 26502 TGL 31/1/23, TAGIHAN BELUM LUNAS MENUNGGU KOREKSI. PERSIL JARANG DIHUNI, BERPAGAR NAMUN TIDAK DIKUNCI, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020103407",
                    "waktu_lapor": "01/02/2023 11:49:37",
                    "waktu_response": "01/02/2023 11:52:44",
                    "waktu_recovery": "01/02/2023 11:58:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LISDES SAHDA",
                    "alamat_pelapor": "Bolang",
                    "no_telp_pelapor": "6285623001812",
                    "keterangan_pelapor": "Token ga bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5323020100408",
                    "waktu_lapor": "01/02/2023 11:49:46",
                    "waktu_response": "01/02/2023 11:55:47",
                    "waktu_recovery": "01/02/2023 12:37:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 2526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119053310",
                    "nama_pelapor": "BP HENDRA",
                    "alamat_pelapor": "JL BATUTULIS GG JAYATUNGGAL RT 2 RW 3 NO 2 A KEL BATUTULIS KEC LAYUNGSARI KOTA BOGOR",
                    "no_telp_pelapor": "02518381170",
                    "keterangan_pelapor": "PELANGGAN SUDAH MENGAJUKAN PERMOHONAN TURUN DAYA KE UNIT, SEBELUMNYA MENGAJUKAN DARI DAYA R3 13.200 VA - R1 2200 VA NAMUN INFOMASI DARI UNIT  APP METER TIDAK TERSEDIA SEHINGGA PELANGGAN DI SARANKAN TURUN DAYA KE DAYA 6600 VA. PELANGGAN DIINFORMASIKAN OLEH PETUGAS UNIT BAHWA RP/KWH DAYA R3 6600 VA ADALAH RP 1254/KWH SEHINGGA PELANGGAN BERSEDIA MENGAJUKAN PERMOHONAN TURUN DAYA 6600 VA. PELANGGAN MERASA KECEWA DAN BERKEBERATAN MENGGUNAKAN DAYA 6600 VA KARENA RP/KWH NYA TERNYATA SAMA DENGAN DAYA 13.200 VA. SUDAH DIJELASKAN TERKAIT RP/KWH DAYA 6600 VA NAMUN PELANGGAN INGIN MENDAPATKAN KONFIRMASI LEBIH LANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5323020100409",
                    "waktu_lapor": "01/02/2023 11:49:47",
                    "waktu_response": "01/02/2023 11:51:01",
                    "waktu_recovery": "01/02/2023 14:31:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 9632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL. SURYA WAHANA 1 PR SUNRISE GARDEN BLOK R3 NO. 7 RT-10 / RW-7  KEL. - KEC KEBON JERUK KOTA JAKARTA BARAT.// BELAKANG INDOMARET DEKAT SEKOLAH ISTUS",
                    "no_telp_pelapor": "08170121711",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO : K3223013100330 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI SD 1X6 JAM / MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 543301877510 .// ATAS NAMA MICHAEL WIJAYA NO. KTP (PELANGGAN) 317305412970004 SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER : 5411033007514 DI TANGGAL 31/01/23 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103410",
                    "waktu_lapor": "01/02/2023 11:49:55",
                    "waktu_response": "01/02/2023 11:52:21",
                    "waktu_recovery": "01/02/2023 11:58:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LISDES SAHDA",
                    "alamat_pelapor": "Bolang",
                    "no_telp_pelapor": "6285623001812",
                    "keterangan_pelapor": "Token ga bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020103413",
                    "waktu_lapor": "01/02/2023 11:50:14",
                    "waktu_response": "01/02/2023 12:00:47",
                    "waktu_recovery": "01/02/2023 15:18:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 633,
                    "durasi_recovery_time": 11835,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TAUFIQ",
                    "alamat_pelapor": "LOKASI : JL JAWA KP RAWA NO 1A RT 1  RW 5 BARAT KEL PONDOK PUCUNG KEC PONDOK AREN TANGSEL BANTEN . BELAKANG PERUM KUCICA",
                    "no_telp_pelapor": "0214806115",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PB KOLEKTIF ( R1T / 2200 VA) SEBANYAK 14 UNIT, PEMOHON SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103415",
                    "waktu_lapor": "01/02/2023 11:50:26",
                    "waktu_response": "01/02/2023 11:51:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 33937653,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Farida Rosyad",
                    "alamat_pelapor": "KP PEKOPEN No. RT.3 RW.5 TAMBUN",
                    "no_telp_pelapor": "62895802229617",
                    "keterangan_pelapor": "MUTASI_K (G9923020188214:gagal token ) - selalu gagal saat memasukkan nomor isi ulang token, padahal nomor sudah sesuai. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103416",
                    "waktu_lapor": "01/02/2023 11:50:36",
                    "waktu_response": "01/02/2023 11:55:53",
                    "waktu_recovery": "01/02/2023 12:49:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 317,
                    "durasi_recovery_time": 3240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dahniati nasution",
                    "alamat_pelapor": "JL RAHAYU TEMBUNG GG RUKUN PERCUT SEI",
                    "no_telp_pelapor": "6282277613531",
                    "keterangan_pelapor": "saya hanya pakai kipas angin saat tidur malam dan setelah nasi masak, Cok rice cooker saya cabut. mengapa saya mahal bayar listriknya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020103419",
                    "waktu_lapor": "01/02/2023 11:50:37",
                    "waktu_response": "01/02/2023 12:02:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 33937050,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudiansyah",
                    "alamat_pelapor": "JL MUALIM 1 No.0 RT.0 RW.0 TJ PANDAN",
                    "no_telp_pelapor": "6281949104091",
                    "keterangan_pelapor": "MUTASI_K (G9923020188228:Di cek oleh petugas yandal ) - selamat siang\\ndi perumhan griya emerald blok D no 7 listriknya bermasalah. tadi pagi emang sempat beberapa kali voltage turun naik & saat ini di rumah tersebut listriknya masih padam. KWH nya sudah hidup namun listrik tidak mengalir ke dalam rumah. untuk mcb dalam rumah setelah di cek tidak ada power yang masuk \\nmohon bantuannya ..\\nterima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG PANDAN"
                },
                {
                    "no_laporan": "K5423020103420",
                    "waktu_lapor": "01/02/2023 11:50:50",
                    "waktu_response": "01/02/2023 13:12:47",
                    "waktu_recovery": "01/02/2023 14:20:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4917,
                    "durasi_recovery_time": 4059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000791659",
                    "nama_pelapor": "BP ARYO",
                    "alamat_pelapor": "JL TERATAI KK MEGA REGENCY C07 NO 33 RT 11 RW 10 KEL SUKASARI KEC SERANG BARU KAB BEKASI // DEKAT GOR MEGA REGENCY LAP BULU TANGKIS",
                    "no_telp_pelapor": "02189923194",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEBRUARI 2023 ST AWAL = 34651 STAND AKHIR:34931 (DATA PADA ACMT:34931) ST APP TGL 01/02/23 = 34856. RUMAH DIHUNI DAN BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI DAN YBS INGIN SEGERA DI KONFIRMASI OLEH PETUGAS.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103421",
                    "waktu_lapor": "01/02/2023 11:51:03",
                    "waktu_response": "01/02/2023 11:54:17",
                    "waktu_recovery": "01/02/2023 12:25:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 1896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad fauzyy",
                    "alamat_pelapor": "JL RAYA TANGGUL No. 0 RT. 4 RW. 3 CRH BANBAN",
                    "no_telp_pelapor": "6282301595259",
                    "keterangan_pelapor": "mau geser meter di 1 bangunan sudah 1 bulan lebih gak ad tindak lanjut dri plan terdekat gak ad survei at apah. sudha tlp juga belom ada kabr giman ini plan ini waktu kujnungan pertama foto kami ke pln",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANGGUL"
                },
                {
                    "no_laporan": "K5423020103422",
                    "waktu_lapor": "01/02/2023 11:51:03",
                    "waktu_response": "01/02/2023 11:54:20",
                    "waktu_recovery": "01/02/2023 12:19:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 1538,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14024064413",
                    "nama_pelapor": "IBU MURIL ",
                    "alamat_pelapor": "JL MANGGA RT-1 / RW-5 NO.6 KEL BEJI KEC BEJI KOTA DEPOK",
                    "no_telp_pelapor": "081281896618",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . PELANGGAN DENGAN ID METER 45086115701 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN. PADA DATA AP2T NO REG DIBATALKAN. PTL HAMPIR PADAM. SISA 0.1 KWH. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103423",
                    "waktu_lapor": "01/02/2023 11:51:19",
                    "waktu_response": "01/02/2023 12:14:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1385,
                    "durasi_recovery_time": 33936307,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma",
                    "alamat_pelapor": "JL PER CIPONDOH MAKMUR A-IX NO20",
                    "no_telp_pelapor": "6289691991984",
                    "keterangan_pelapor": "MUTASI_K (G9923020188266:Sebagian jalur listrik di rumah mati. Mohon dilakukan pengecekan) - Sebagian jalur listrik di rumah mati setelah penggantian meteran listrik. Mohon segera diperbaiki.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103425",
                    "waktu_lapor": "01/02/2023 11:51:43",
                    "waktu_response": "01/02/2023 12:36:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2709,
                    "durasi_recovery_time": 33934959,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22118715014",
                    "nama_pelapor": "IBU HJ. LUTFI",
                    "alamat_pelapor": "JL WIRANG BAYA RAYA LEMES KEL DS KALISINTA KEC - LENEK KAB LOMBOK TIMUR NTB  GEDUNG FUTSAL",
                    "no_telp_pelapor": "08123775956",
                    "keterangan_pelapor": "MUTASI_K (G9923020188272:kwhmeter tidak berkurang pulsanya) - MOHON PERIKSA APP PRABAYAR DIRAGUKAN KONDISI BEROPERASINYA SISA KWH TIDAK BERKURANG SEJAK KEMARIN TGL 01/02/23 SEDANGKAN DILOKASI ADA PEMAKAIAN ( SISA 12 KWH ) DAN PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020103434",
                    "waktu_lapor": "01/02/2023 11:52:33",
                    "waktu_response": "01/02/2023 11:55:01",
                    "waktu_recovery": "01/02/2023 12:40:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 2704,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heru Ferdiansyah",
                    "alamat_pelapor": "XX KOTO BARU PAYO BASUNG No.0 RT. RW.",
                    "no_telp_pelapor": "6282223554699",
                    "keterangan_pelapor": "mcb terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAYAKUMBUH"
                },
                {
                    "no_laporan": "K5423020103435",
                    "waktu_lapor": "01/02/2023 11:52:43",
                    "waktu_response": "01/02/2023 11:57:45",
                    "waktu_recovery": "01/02/2023 13:18:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 4864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1655004",
                    "nama_pelapor": "BP THEO ",
                    "alamat_pelapor": "JL MENOREH RAYA NO 13 RT 1/1 KEL SAMPANGAN KEC GAJAH MUNGKUR KOTA SEMARANG JATENG // SETEMPAT RUKO  (PROSES PEMBANGUNAN RUKO ERAPHONE) ",
                    "no_telp_pelapor": "082299881010",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 20/01/23   PEMBAYARAN PROSES PD (R1T / 1300 VA - R3/ 13200 VA ) DENGAN NO AGENDA  523019922301184615 DAN NO REG 5230155052743. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5523020100411",
                    "waktu_lapor": "01/02/2023 11:52:45",
                    "waktu_response": "01/02/2023 12:02:52",
                    "waktu_recovery": "01/02/2023 12:11:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 607,
                    "durasi_recovery_time": 519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GEDE SATWIKA",
                    "alamat_pelapor": "JL GUNUNG GEDE KAVLING PERSIK NO 8  BR MEKAR BUANA KEL  PADANGSAMBIAN KEC DENPASAR BARAT KOTA DENPASAR. LOKASI:  DEKAT RS BALI MED",
                    "no_telp_pelapor": "0361489529",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : ADA RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020103436",
                    "waktu_lapor": "01/02/2023 11:52:38",
                    "waktu_response": "01/02/2023 11:56:07",
                    "waktu_recovery": "01/02/2023 12:37:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 209,
                    "durasi_recovery_time": 2490,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JULAEHA",
                    "alamat_pelapor": "JL. PANGGUGAH RT 03 RW 10  CIOMAS, CIOMAS, KAB. BOGOR, JAWA BARAT -",
                    "no_telp_pelapor": "089670407311",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 25/01/23 PELANGGAN MELAKUKAN PEMBAYARAN PROSES PD DENGAN NO REGISTRASI: 5383115075301 NO AGENDA: 538310522301249433. SESUAI INFO PELANGGAN SUDAH DILAKUKAN SURVEY DAN BELUM ADA REALISASI PENYAMBUNGAN. PLN 123 SUDAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN MENGINGINKAN KONFIRMASI ATAS HAL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K1223020100155",
                    "waktu_lapor": "01/02/2023 11:53:11",
                    "waktu_response": "01/02/2023 12:08:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 926,
                    "durasi_recovery_time": 33936654,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SURYA",
                    "alamat_pelapor": "JL  GG SUMBER LRG KENANGA NO 00 RT 0 RW 0 DESA - KEC TANJUNG MORAWA KAB DELISERDANG DEKAT PABRIK KURSI PANGKAS PINTERMAN ",
                    "no_telp_pelapor": "082163290099",
                    "keterangan_pelapor": "MUTASI_K (G9923020188236:segera di tl) - MOHON BANTUAN LAYANAN, PROSES PROSES PINDAH JTR UNTUK   DIKARENAKAN (RENOVASI RUMAH ). DENGAN DATA PEMILIK PERSIL : NAMA :IBU SURYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5123020100684",
                    "waktu_lapor": "01/02/2023 11:53:21",
                    "waktu_response": "01/02/2023 12:00:20",
                    "waktu_recovery": "01/02/2023 14:04:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 419,
                    "durasi_recovery_time": 7434,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARLINA",
                    "alamat_pelapor": "JL RY SERPONG  PR BIZHUB SERPONG BLOK GF NO - 10 RT - RW - KEL GUNUNG SINDUR KEC PABUARAN KAB BOGOR ",
                    "no_telp_pelapor": "08128121343",
                    "keterangan_pelapor": "MOHON BANTUAN MG  I2 / 16500 KE I2T / 16500 NIK 3674010101670010 A/N KAU TUNG KARENA Id Pel ini masih dalam proses permohonan",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103441",
                    "waktu_lapor": "01/02/2023 11:53:23",
                    "waktu_response": "01/02/2023 12:48:17",
                    "waktu_recovery": "01/02/2023 13:33:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3294,
                    "durasi_recovery_time": 2685,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bianda salsabila",
                    "alamat_pelapor": "JL JL. ANGKAWIJAYA NO.69 No.",
                    "no_telp_pelapor": "6289632593093",
                    "keterangan_pelapor": "claim sisa token saat tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020103442",
                    "waktu_lapor": "01/02/2023 11:53:29",
                    "waktu_response": "01/02/2023 11:58:32",
                    "waktu_recovery": "01/02/2023 13:26:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 303,
                    "durasi_recovery_time": 5262,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDO",
                    "alamat_pelapor": " LK IV JL GALANG GG JATI NO 36 RT 008 RW 004",
                    "no_telp_pelapor": "081365648412",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK BLN/THN = 31362, ST APP TGL 1/2/2023 = \\n31131. REK BELUM DILUNASI. RUMAH DIHUNI TIDAK BERPAGAR APP MUDAH DIJANGKAU. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020103444",
                    "waktu_lapor": "01/02/2023 11:53:32",
                    "waktu_response": "01/02/2023 13:18:17",
                    "waktu_recovery": "01/02/2023 13:25:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5085,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "genda sasmita",
                    "alamat_pelapor": "bojong tugu 2 rt 17/04",
                    "no_telp_pelapor": "6285888856466",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,,,sudah beli d beberapa tempat gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020103445",
                    "waktu_lapor": "01/02/2023 11:53:34",
                    "waktu_response": "01/02/2023 14:04:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7857,
                    "durasi_recovery_time": 33929700,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M SYARIEF",
                    "alamat_pelapor": "JL MAKAM T NYAK ARIEF No. RUMPET",
                    "no_telp_pelapor": "6285270206010",
                    "keterangan_pelapor": "MUTASI_K (G9923020188381:teknik) - tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020103447",
                    "waktu_lapor": "01/02/2023 11:53:47",
                    "waktu_response": "01/02/2023 12:06:37",
                    "waktu_recovery": "01/02/2023 19:57:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 28237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Chyntia Sartika",
                    "alamat_pelapor": "Jalan Bunga Akasia 3",
                    "no_telp_pelapor": "6281274847084",
                    "keterangan_pelapor": "pembayarab minta 1 bulan dulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5523020100414",
                    "waktu_lapor": "01/02/2023 11:53:55",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675252435,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "86056989097",
                    "nama_pelapor": "BP RISKI",
                    "alamat_pelapor": "PR BTN TAMAN GRIYA LESTARI MONCO BLOK B NO 8 KEL PEJARAKAN KARYA KEC AMPENAN KOTA MATARAM",
                    "no_telp_pelapor": "03707841041",
                    "keterangan_pelapor": "1 APP PRABAYAR TIDAK PADAM. TIDAK BISA MEMASUKKAN PULSA. APP PRABAYAR TERTERA USANG. SISA PULSA : 190 KWH NO TOKEN : 1891 2930 8074 0057 7708",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020103449",
                    "waktu_lapor": "01/02/2023 11:54:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675252441,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. AGUNG ILHAM TRIANA",
                    "alamat_pelapor": "KK MRGHY RY BRT A3 NO.73 RT.000 RW.00 MARGASARI KEL BUAHBATU KOTA BANDUNG",
                    "no_telp_pelapor": "081221812115",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 48469, ST APP DATA ACMT TGL JANUARI 2023 = 48310. REK (BELUM DILUNASI). SETEMPAT TIDAK DIHUNI SEJAK NOVEMBER 2022, RUPAH BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. PELANGGAN LAPOR KEMBALI TGL 01/02/2023 PKL 13:08 CC.54.MUHFIRDAUS.LC",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K1423020100254",
                    "waktu_lapor": "01/02/2023 11:54:13",
                    "waktu_response": "01/02/2023 12:07:25",
                    "waktu_recovery": "01/02/2023 19:57:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 792,
                    "durasi_recovery_time": 28229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RUSMINI ",
                    "alamat_pelapor": "JLN.H. KOMARUDIN NO.76 RT 18 RW 0 KEL.RAJABASA RAYA KEC.RAJABASA RAYA KOTA BANDAR LAMPUNG. DI DEKAT PASAR TEMPEL.",
                    "no_telp_pelapor": "081369196418",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 22/01/23 TERJADI GANGGUAN PTL (APP RUSAK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG.PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI. PELANGGAN SUDAH MELAPOOR KE UNIT NAMUN BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020103451",
                    "waktu_lapor": "01/02/2023 11:54:21",
                    "waktu_response": "01/02/2023 12:15:53",
                    "waktu_recovery": "01/02/2023 12:22:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1292,
                    "durasi_recovery_time": 374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LILIH",
                    "alamat_pelapor": "JL ANGKE JAYA 13 NO 3  RT 06 RW 07 KEL ANGKE KEC TAMBORA JAKBAR // DEKAT ALFA MART ",
                    "no_telp_pelapor": "0216303550",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 1066.94 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103455",
                    "waktu_lapor": "01/02/2023 11:54:35",
                    "waktu_response": "01/02/2023 12:08:30",
                    "waktu_recovery": "01/02/2023 14:19:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 7865,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000015633",
                    "nama_pelapor": "BP BONARDO",
                    "alamat_pelapor": "JL BAUNG RAYA NO 145 000 RT-005 / RW-10 KEL KAYURINGIN JAYA KEC BEKASI SELATAN KOTA BEKASI JABAR 17144 // DEKAT SDN KAYURINGIN JAYA ",
                    "no_telp_pelapor": "0811878163",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MELAPOR PERIHAL KETIDAKSESUAIAN CATER REK FEB 23. SESUAI INFO PELANGGAN, TGL 25/1/23 SUDAH MELAKUKAN SWACAM DENGAN ST APP = 41050 DAN SUDAH BERHASIL. NAMUN REK FEB 23 MENGGUNAKAN HASIL CATER PETUGAS  DENGAN ANGKA = 41110. YBS MERASA KECEWA PERIHAL TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020103456",
                    "waktu_lapor": "01/02/2023 11:54:31",
                    "waktu_response": "01/02/2023 12:01:13",
                    "waktu_recovery": "01/02/2023 14:31:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 402,
                    "durasi_recovery_time": 9002,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "egghy yosiana",
                    "alamat_pelapor": "PR AZAHRA GREEN LAND BLK B No.12 RT.0 RW.0 DAYA",
                    "no_telp_pelapor": "6285172490512",
                    "keterangan_pelapor": "gagal saat memasukkan nomor token \\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020103461",
                    "waktu_lapor": "01/02/2023 11:55:02",
                    "waktu_response": "01/02/2023 12:01:24",
                    "waktu_recovery": "01/02/2023 13:14:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 4390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "120245",
                    "nama_pelapor": "IBU JESSI",
                    "alamat_pelapor": "KK MAHAGONY PARK B12 NO.6 KEL PARIGI BARU KEC PONDOK KAREN KOTA TANGSEL ACUAN TOL BARU ",
                    "no_telp_pelapor": "02129234870",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KWH CEPAT HABIS SEJAK 01/01/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103462",
                    "waktu_lapor": "01/02/2023 11:55:05",
                    "waktu_response": "01/02/2023 12:02:28",
                    "waktu_recovery": "01/02/2023 12:04:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 443,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan Nasution",
                    "alamat_pelapor": "DS JAMBUR BARU No.0 0",
                    "no_telp_pelapor": "6282113723063",
                    "keterangan_pelapor": "keluhan lampu kami kurang arus pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020103463",
                    "waktu_lapor": "01/02/2023 11:55:18",
                    "waktu_response": "01/02/2023 11:57:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 33937309,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imey Pratika",
                    "alamat_pelapor": "Gang IV",
                    "no_telp_pelapor": "6285859503721",
                    "keterangan_pelapor": "MUTASI_K (G9923020188215:gagal isi token) - gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103464",
                    "waktu_lapor": "01/02/2023 11:55:44",
                    "waktu_response": "01/02/2023 11:58:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 33937290,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suryadi",
                    "alamat_pelapor": "Jalan Raya Serpong rt 04/08 no 98",
                    "no_telp_pelapor": "628568329323",
                    "keterangan_pelapor": "MUTASI_K (G9923020188271:tlg cek) - saya melakukan pembelian token listrik di aplikasi PLN mobile sudah Tapi nomor kode token yang d berikan respon reject di kwh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103466",
                    "waktu_lapor": "01/02/2023 11:55:51",
                    "waktu_response": "01/02/2023 11:59:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 33937175,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SELAMET",
                    "alamat_pelapor": "DN TEGALREJO JATIREJO JTRO No.0 RT.3 RW.2",
                    "no_telp_pelapor": "6281326212866",
                    "keterangan_pelapor": "MUTASI_K (G9923020188225:mcb) - padam. nyala. padam. nyala.padam.mcb jpret2",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATISRONO"
                },
                {
                    "no_laporan": "K5423020103469",
                    "waktu_lapor": "01/02/2023 11:56:12",
                    "waktu_response": "01/02/2023 11:59:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 33937204,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suci Aprinori",
                    "alamat_pelapor": "JL APEL/GG.TIMUN II No.0",
                    "no_telp_pelapor": "6281348068176",
                    "keterangan_pelapor": "MUTASI_K (G9923020188220:perlu pemeriksaan petugas) - tidak bisa entry token yang sudah dibeli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEI JAWI"
                },
                {
                    "no_laporan": "K5423020103471",
                    "waktu_lapor": "01/02/2023 11:56:17",
                    "waktu_response": "01/02/2023 12:07:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 664,
                    "durasi_recovery_time": 33936730,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ayu dwi andini",
                    "alamat_pelapor": "PR NAWA VILLAGE C7 SAMBIKEREP No.C7 RT.2 RW.0 BANGUNJIWO",
                    "no_telp_pelapor": "6282137348207",
                    "keterangan_pelapor": "MUTASI_K (G9923020188234:handle teknik) - kabel sambungan dari tiang listrik ke atap rumah lepas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020103473",
                    "waktu_lapor": "01/02/2023 11:56:20",
                    "waktu_response": "01/02/2023 12:03:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 33936936,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Halimawati",
                    "alamat_pelapor": "JL PR. A99 CORP LAND,JLN HURAMI No.",
                    "no_telp_pelapor": "6282292244045",
                    "keterangan_pelapor": "MUTASI_K (G9923020188238:ganghuan) - kWh tersambar petir 9 unit,padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020103474",
                    "waktu_lapor": "01/02/2023 11:56:30",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675252590,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Gemilar",
                    "alamat_pelapor": "JL PSR.II DS.BDR.BDR.KLIPPA RT. RW. DENAI",
                    "no_telp_pelapor": "6281260760279",
                    "keterangan_pelapor": "tagihan pln tiba tiba naik drastis, padahal pemakaian sama seperti bulan bulan sebelumnya, mohon di xcek\\nTerimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020103476",
                    "waktu_lapor": "01/02/2023 11:56:30",
                    "waktu_response": "01/02/2023 13:03:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4046,
                    "durasi_recovery_time": 33933335,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Allee Eemron",
                    "alamat_pelapor": "22",
                    "no_telp_pelapor": "6289602332177",
                    "keterangan_pelapor": "MUTASI_K (G9923020188301:cek yangu) - gagal masukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5423020103480",
                    "waktu_lapor": "01/02/2023 11:57:10",
                    "waktu_response": "01/02/2023 11:57:58",
                    "waktu_recovery": "01/02/2023 13:10:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 4325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mia Rosa",
                    "alamat_pelapor": "JL HAYAM WURUK No.0 RT.0",
                    "no_telp_pelapor": "6285269393794",
                    "keterangan_pelapor": "eror kipet rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020103481",
                    "waktu_lapor": "01/02/2023 11:57:26",
                    "waktu_response": "01/02/2023 12:01:30",
                    "waktu_recovery": "01/02/2023 12:59:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 244,
                    "durasi_recovery_time": 3459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBNU SADAM ",
                    "alamat_pelapor": "JL RAYA SETU GG H GASON RT-2 / RW-1 NO.105 DN CINYOSOG DESA PASIR ANGIN KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "085156222581",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020102609, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 139.77 KWH. NO TOKEN 69081877899448438991",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103486",
                    "waktu_lapor": "01/02/2023 11:58:21",
                    "waktu_response": "01/02/2023 12:01:48",
                    "waktu_recovery": "01/02/2023 14:59:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 10664,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fannyfbr",
                    "alamat_pelapor": "PR TNI PUSPARAYA EJ No.11 RT.000 RW.00 BAMBU KNG",
                    "no_telp_pelapor": "6281316974198",
                    "keterangan_pelapor": "setelah ganti dari listrik biasa ke token ga ada MCBnya pak/ibu,mohon arahannya.terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020103487",
                    "waktu_lapor": "01/02/2023 11:58:25",
                    "waktu_response": "01/02/2023 12:04:24",
                    "waktu_recovery": "01/02/2023 12:11:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saiful Hidayat",
                    "alamat_pelapor": "Jl. H. Misan rt5 rw6",
                    "no_telp_pelapor": "6281295576683",
                    "keterangan_pelapor": "saya ingin mengajukan penerangan sementara buat pesta \\nnik 3275091506810045\\nnama asmat \\nalamat jl h misan rt5 rw6\\nkl jati luhur \\nkc jati asih\\ndaya 4400\\nbuat tgl 4 febuari",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103488",
                    "waktu_lapor": "01/02/2023 11:58:37",
                    "waktu_response": "01/02/2023 12:39:04",
                    "waktu_recovery": "01/02/2023 15:49:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2427,
                    "durasi_recovery_time": 11430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Onlymee",
                    "alamat_pelapor": "Komp. Hotel Anugerah",
                    "no_telp_pelapor": "6289620065596",
                    "keterangan_pelapor": "saat pengisian token gagal terus harus pakai 20kode sebelum kode token dan ini nomor meterny 14416991876",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020103493",
                    "waktu_lapor": "01/02/2023 11:59:09",
                    "waktu_response": "01/02/2023 12:13:26",
                    "waktu_recovery": "01/02/2023 12:48:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 857,
                    "durasi_recovery_time": 2115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA",
                    "alamat_pelapor": "DN SIGARAN JL RAYA MAMAL MEKAR BUANA NO 63 DS.SIGARAN KEC.ABIANSEMAL KAB  BADUNG",
                    "no_telp_pelapor": "082146370272",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020103494",
                    "waktu_lapor": "01/02/2023 11:59:12",
                    "waktu_response": "01/02/2023 12:00:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 33937130,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "PLN PONDOK KOPI",
                    "alamat_pelapor": "JL KP TANAH 80 No. RT.1 RW.9 KLENDER",
                    "no_telp_pelapor": "6285624813068",
                    "keterangan_pelapor": "MUTASI_K (G9923020188229:keypad rusak) - permohonan  cek app....meteran tombolnya eror tidak bisa dipencet...mohon kirim petugas  kerumah segera....tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103497",
                    "waktu_lapor": "01/02/2023 11:59:43",
                    "waktu_response": "01/02/2023 12:15:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 957,
                    "durasi_recovery_time": 33936231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP UMAIDI",
                    "alamat_pelapor": "JL PEDONGKELAN RAWA KEDAUNG BARU RT 15 / 13  KEL  KAPUK, KEC  CENGKARENG,  JAKARTA BARAT, DKI JAKARTA // ACUAN : DEKAT PASAR KAKI LIMA ",
                    "no_telp_pelapor": "089638666825",
                    "keterangan_pelapor": "TGL 27/01/23 PEMBAYARAN PROSES PB ( R1T / 1.300 VA ) DENGAN NO AGENDA 542109912301250028 DAN NO REG 5421012204528 . TGL 27/01/23 SUDAH DIHUBUNGI OLEH PETUGAS APL BANDENGAN DIINFORMASIKAN ALAMAT MASUK AREA CENGKARENG . STATUS PADA AP2T TGL 30/01/23 MIGRASI AGENDA PINDAH UNIT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103499",
                    "waktu_lapor": "01/02/2023 11:59:46",
                    "waktu_response": "01/02/2023 12:56:08",
                    "waktu_recovery": "01/02/2023 15:38:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3382,
                    "durasi_recovery_time": 9757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2489938",
                    "nama_pelapor": "BP JOSE",
                    "alamat_pelapor": "DS BATUR WONOSOBO RT.06 RW.2 KEL BATUR KEC CAMPURSARI, KEJAJAR, KAB. WONOSOBO, JAWA TENGAH",
                    "no_telp_pelapor": "081298463612",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 27/01/2023 PROSES PD (7700 VA-11000 VA) DENGAN NO REG 5220513030623. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN BAHWA DENGAN DAYA TSB TIDAK DI LAYANI DI WILAYAH SETEMPAT, NAMUN PELANGGAN MENGINGINKAN INFORMASI LEBIH LANJUT DARI PETUGAS SETEMPAT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOSOBO"
                },
                {
                    "no_laporan": "K5423020103506",
                    "waktu_lapor": "01/02/2023 12:00:19",
                    "waktu_response": "01/02/2023 13:01:19",
                    "waktu_recovery": "01/02/2023 14:43:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3660,
                    "durasi_recovery_time": 6158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA",
                    "alamat_pelapor": "JL KEMANG SELATAN 1 NO 22 G RT 4 RW 2 KEC MAMPANG PRAPATAN KEL BANGKA JAKSEL ACUAN BANK BCA KEMANG ",
                    "no_telp_pelapor": "02122718115",
                    "keterangan_pelapor": "\\nMOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 31/01/23 PROSES BERHENTI BERLANGGANAN SELAMANYA DENGAN NO REG 5431040000842. BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA TINDAKLANJUT OLEH PETUGAS. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103507",
                    "waktu_lapor": "01/02/2023 12:00:15",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675252815,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fidhu Afrian",
                    "alamat_pelapor": "DS BLOK BULAK No. PABEAN UDI",
                    "no_telp_pelapor": "6289661776628",
                    "keterangan_pelapor": "batas limit pemakaian tidak mencukupi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDRAMAYU KOTA"
                },
                {
                    "no_laporan": "K5323020100424",
                    "waktu_lapor": "01/02/2023 12:00:24",
                    "waktu_response": "01/02/2023 12:09:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 33936583,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ARLIMA  ",
                    "alamat_pelapor": "DN SUMURLECEN DS.KEDAWANG 0   RT-21 / RW-9 JL SD KEDAWANG 1 NO- KEC WULING KAB PASURUAN // DEKAT SEKOLAHAN ",
                    "no_telp_pelapor": "6285732371650",
                    "keterangan_pelapor": "MUTASI_K (G9923020188248:cek kwh) -  PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.SISA 282 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020103509",
                    "waktu_lapor": "01/02/2023 12:00:36",
                    "waktu_response": "01/02/2023 12:46:32",
                    "waktu_recovery": "01/02/2023 14:48:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2756,
                    "durasi_recovery_time": 7292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUUR INSYIRAH",
                    "alamat_pelapor": "JL. WANAYASA RT.43 KM 10, KOTA BALIKPAPAN, KELURAHAN KARANG JOANG, KECAMATAN BALIKPAPAN UTARA, KALIMANTAN TIMUR ( TULISAN PIJAT SURYA DISAMPING RUMAH)",
                    "no_telp_pelapor": "087811237863",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN APP TERTERA DAYA LEBIH (G5423012515976).  SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 108.81. MOHON DAPAT DIKONVERSI KE APP BARU (45104269761). ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020103513",
                    "waktu_lapor": "01/02/2023 12:00:50",
                    "waktu_response": "01/02/2023 12:13:12",
                    "waktu_recovery": "01/02/2023 12:15:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adreena Cantia",
                    "alamat_pelapor": "Pandansari RT 001 RW 003",
                    "no_telp_pelapor": "6281327593774",
                    "keterangan_pelapor": "gagal mengisi token padahal nomer sudah sama ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5423020103514",
                    "waktu_lapor": "01/02/2023 12:00:53",
                    "waktu_response": "01/02/2023 12:48:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2855,
                    "durasi_recovery_time": 33934263,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muslimin",
                    "alamat_pelapor": "JL GADANG XIIB /31 No.31 RT.1 RW.5 GADANG",
                    "no_telp_pelapor": "6285236103624",
                    "keterangan_pelapor": "MUTASI_K (G9923020188297:berikan no CT) - kwh meter periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5323020100425",
                    "waktu_lapor": "01/02/2023 12:01:04",
                    "waktu_response": "01/02/2023 12:42:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2510,
                    "durasi_recovery_time": 33934597,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000908111068023",
                    "nama_pelapor": "BP WAWAN  ",
                    "alamat_pelapor": "KP KAUM KIDU JL KEMASAN NO  0 RT-003 / RW-01  KEL PAMEUNGPEUK KEC PAMEUNGPEUK  KAB GARUT  /PENGKOLAN KEMASAN ",
                    "no_telp_pelapor": "085322769647",
                    "keterangan_pelapor": "TUNGGAKAN SUDAH DILUNASI TGL  31/1/2023  MELALUI BANK BNI NAMUN PTL BELUM DISAMBUNG KEMBALI.MCB DICABUT   .MOHON DIBANTU DAN KONFIRMASI PELANGGAN . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAMEUNGPEUK"
                },
                {
                    "no_laporan": "K5323020100426",
                    "waktu_lapor": "01/02/2023 12:01:15",
                    "waktu_response": "01/02/2023 12:04:17",
                    "waktu_recovery": "01/02/2023 14:00:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 6972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU ARLYN ",
                    "alamat_pelapor": "PR. GRAHA SIENA II BLOK M18 NO. 12 DS. CIAKAR KEC. PANONGAN KAB. TANGERANG / DEKAT ALFAMIDI",
                    "no_telp_pelapor": "081808896069",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 74.50 KWH, NO TOKEN : 1512 4824 1721 5156 7281, NO METER : 86013331151",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100427",
                    "waktu_lapor": "01/02/2023 12:01:10",
                    "waktu_response": "01/02/2023 12:04:40",
                    "waktu_recovery": "01/02/2023 12:10:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 348,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DISTI",
                    "alamat_pelapor": "JL CEMPAKA BARU NO 83 RT-/- KEL JATIWARINGIN KEC PONDOK GEDE ",
                    "no_telp_pelapor": "6285772315027",
                    "keterangan_pelapor": "LPB KET GAGAL PTL MENYALA NO METER 14220924279 SISA KWH 130 NO TOKEN 47468852737009059525 DAN 28579021668808882626 VKRN 43. MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103515",
                    "waktu_lapor": "01/02/2023 12:01:22",
                    "waktu_response": "01/02/2023 12:35:28",
                    "waktu_recovery": "01/02/2023 12:36:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2046,
                    "durasi_recovery_time": 64,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0004297470000",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL - NO.- DK PINGKUK RT-1 / RW-7 KEL NASGORO KEC NASGORO LOKASI : AREA PERUMAHAN ",
                    "no_telp_pelapor": "082242390808",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA REK DESEMBER 2023 ST AW = 26435, ST AK =  26435 REK JANUARI 2023 ST AW = 26435, ST AK = 26569. ST APP TGL 01/02/2023 = 26554. RUMAH KOSONG PADA SIANG HARI ( BEKERJA ) DAN PAGAR TERKUNCI. PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBERLAWANG"
                },
                {
                    "no_laporan": "K5423020103516",
                    "waktu_lapor": "01/02/2023 12:01:22",
                    "waktu_response": "01/02/2023 12:02:47",
                    "waktu_recovery": "01/02/2023 12:34:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 1931,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dede",
                    "alamat_pelapor": "PR GRAHA PERMATA PELANGI BLOK G No.34 KR SENTOSA",
                    "no_telp_pelapor": "6283826913089",
                    "keterangan_pelapor": "listrik  mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103517",
                    "waktu_lapor": "01/02/2023 12:01:43",
                    "waktu_response": "01/02/2023 12:27:01",
                    "waktu_recovery": "01/02/2023 12:39:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1518,
                    "durasi_recovery_time": 763,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUDIRMAN",
                    "alamat_pelapor": "DS CUGUNG No.0 RT.2 RW.4 CUGUNG",
                    "no_telp_pelapor": "6281278739322",
                    "keterangan_pelapor": "kawh bleng",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALIANDA"
                },
                {
                    "no_laporan": "K5423020103518",
                    "waktu_lapor": "01/02/2023 12:01:43",
                    "waktu_response": "01/02/2023 12:02:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 33937024,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "amiin.cs",
                    "alamat_pelapor": "KP LENGKONG GUDANG.SRP No. RT.1 RW.4 LK GUDANG",
                    "no_telp_pelapor": "6289609975536",
                    "keterangan_pelapor": "MUTASI_K (G9923020188274:padam) - Tidak bisa isi pulsa..listrik sudah Padam mhon bantuan petugas..lokasi belakang pom bensin shell ditunggu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103519",
                    "waktu_lapor": "01/02/2023 12:01:44",
                    "waktu_response": "01/02/2023 12:39:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2285,
                    "durasi_recovery_time": 33934782,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh Diaz Mufhty",
                    "alamat_pelapor": "JL JL SAPTA TARUNA KM 10 No.0 RT.01 RW.01 Sorong",
                    "no_telp_pelapor": "6281244353527",
                    "keterangan_pelapor": "MUTASI_K (G9923020188282:cek) - meteran rusak. meteran sudah di cabut dan sekarang posisi lost. dari kemarin belum dipasang kembali meteran baru nya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020103523",
                    "waktu_lapor": "01/02/2023 12:02:15",
                    "waktu_response": "01/02/2023 12:05:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 33936863,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIDA",
                    "alamat_pelapor": "JL BR SEMA KEDIRI, KEDIRI, KEDIRI, KAB. TABANAN, BALI",
                    "no_telp_pelapor": "081236155515",
                    "keterangan_pelapor": "TGL 24/1/2023 BP DAN STROOM AWAL PROSES PD (R2T/5500 VA) DENGAN NO REG 5513012086508 TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TGL 25/1/2023 STATUS PADA AP2T PDL AWAL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TABANAN"
                },
                {
                    "no_laporan": "K5423020103526",
                    "waktu_lapor": "01/02/2023 12:03:04",
                    "waktu_response": "01/02/2023 13:00:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3443,
                    "durasi_recovery_time": 33933544,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VIONANDA MAULIDIA",
                    "alamat_pelapor": "JL.MASDUKI RT.04 RW.01 NO.25 CIPULIR KEBAYORAN LAMA JAKARTA SELATAN 12230",
                    "no_telp_pelapor": "082299227764",
                    "keterangan_pelapor": "MUTASI_K (G9923020188361:urgent) - MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 24/01/2023 TERJADI GANGGUAN MCB LEMAH DAYA 450 VA (G5423012407565). DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP.PRIYONO DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = LG-124858. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN. \\nPELANGGAN PERNAH LAPOR DENGAN NO: G9923013187083, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103527",
                    "waktu_lapor": "01/02/2023 12:02:58",
                    "waktu_response": "01/02/2023 12:06:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 190,
                    "durasi_recovery_time": 33936803,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "hariyono arzalea",
                    "alamat_pelapor": "DN SUMBERSARI DS WONOSARI KEC WONOSARI No.0 RT.6 RW.9 WONOSARI",
                    "no_telp_pelapor": "6282142259048",
                    "keterangan_pelapor": "lcd kwh meter tidak menyala..lestrek tidak bisa digunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5323020100430",
                    "waktu_lapor": "01/02/2023 12:03:25",
                    "waktu_response": "01/02/2023 12:06:48",
                    "waktu_recovery": "01/02/2023 13:31:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 5080,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000008077656",
                    "nama_pelapor": "IBU UFI",
                    "alamat_pelapor": "JL RAYA PUNCANG KP PELETON  NO.51 RT-003 / RW-02 DS CIBEREUM KEC CISARUA KAB BOGOR (DIDEPAN LAPANGAN BULU TANGKIS) ",
                    "no_telp_pelapor": "085693485053",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN SUDAH DATANG KE UNIT UNTUK MENGAJUKAN PERMOHONAN PEMINDAHAN JALUR, TETAPI BELUM JUGA ADA TINDAKLANJUTNYA. IDPEL 538112593620 MOHON DIBANTU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020103533",
                    "waktu_lapor": "01/02/2023 12:03:34",
                    "waktu_response": "01/02/2023 13:04:40",
                    "waktu_recovery": "01/02/2023 13:07:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3666,
                    "durasi_recovery_time": 196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU ENDA",
                    "alamat_pelapor": "JL HALONG TANAH MERAH RT 28  / RW 10 KEL HALONG KEC BAGUALA KOTA AMBON ACUAN LOKASI DEKAT  GAPURA LORONG KABE",
                    "no_telp_pelapor": "082115434639",
                    "keterangan_pelapor": "TGL 31/01/23 REKENING BULAN JAN 2023  BERIKUT BK  TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAGUALA"
                },
                {
                    "no_laporan": "K5423020103534",
                    "waktu_lapor": "01/02/2023 12:03:40",
                    "waktu_response": "01/02/2023 13:53:14",
                    "waktu_recovery": "01/02/2023 14:14:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6574,
                    "durasi_recovery_time": 1283,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayusidik",
                    "alamat_pelapor": "JL AGATIS No.0 RT.0 RW.0 NUNU",
                    "no_telp_pelapor": "6285244248579",
                    "keterangan_pelapor": "gagal isi token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020103535",
                    "waktu_lapor": "01/02/2023 12:03:44",
                    "waktu_response": "01/02/2023 12:13:03",
                    "waktu_recovery": "01/02/2023 12:54:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 559,
                    "durasi_recovery_time": 2507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dea Nisa Rifani",
                    "alamat_pelapor": "kp pasir kembang RT 02 RW 03 pertigaan plank mesjid besar alkautsar",
                    "no_telp_pelapor": "6283119497579",
                    "keterangan_pelapor": "token susah masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5423020103537",
                    "waktu_lapor": "01/02/2023 12:04:06",
                    "waktu_response": "01/02/2023 12:14:29",
                    "waktu_recovery": "01/02/2023 12:51:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 623,
                    "durasi_recovery_time": 2207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000007308905",
                    "nama_pelapor": "IBU YANA",
                    "alamat_pelapor": "PR KOTA WISATA BLOK RB4 NO 6 CLUSTER ORLANDO KEL CIANGSANA KEC GUNUNG PUTRI. DEKAT MARKET CITY",
                    "no_telp_pelapor": "081315079627",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PEREMAJAAN APP KARENA SUDAH TUA. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103540",
                    "waktu_lapor": "01/02/2023 12:04:17",
                    "waktu_response": "01/02/2023 12:14:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 33936324,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. EKO",
                    "alamat_pelapor": "DS PUEB/LUENG NIBONG RT.0 RW.0",
                    "no_telp_pelapor": "6285206531922",
                    "keterangan_pelapor": "MUTASI_K (G9923020188243:pindah meter) - Pindah meteran listrik karena rumah mau dibongkar dan direhab",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEUREUNEUN"
                },
                {
                    "no_laporan": "K5423020103544",
                    "waktu_lapor": "01/02/2023 12:04:24",
                    "waktu_response": "01/02/2023 12:25:25",
                    "waktu_recovery": "01/02/2023 12:39:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1261,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmad hidayatullah",
                    "alamat_pelapor": "JL DN. PLALANGAN No.",
                    "no_telp_pelapor": "6281252424260",
                    "keterangan_pelapor": "tidak bisa nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5223020100807",
                    "waktu_lapor": "01/02/2023 12:04:25",
                    "waktu_response": "01/02/2023 12:06:14",
                    "waktu_recovery": "01/02/2023 15:02:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 10563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUDI ",
                    "alamat_pelapor": "JL K H MAS MANSUR NO 63 RT -- RW -- KEC TANAH ABANG KEL KEBON MELATI JAKPUS // MERUPAKAN MESS ",
                    "no_telp_pelapor": "6285777080337",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MENGAJUKAN PERMOHONAN TAMBAH DAYA, PADA SISTEM TERTERA Permohonan perubahan tarif/daya dapat diajukan setelah Anda menyelesaikan seluruh piutang/kewajiban terlebih dahulu. Untuk informasi lebih lanjut, kunjungi Kantor PLN terdekat (ULP MENTENG). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020100810",
                    "waktu_lapor": "01/02/2023 12:04:59",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 14:49:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675253099,
                    "durasi_recovery_time": 1675262995,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000290808",
                    "nama_pelapor": "BP ANDRI ",
                    "alamat_pelapor": "JL TOBONGSARI NO 15 RT-3 / RW-50 DESA/KEL MAGUOHARJO KEC DEPOK KAB SLEMAN ACUAN DEKAT INDOMART SEBRANG JALAN SEKITAR 20 METER ",
                    "no_telp_pelapor": "6285729382642",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 TUNGGAKAN REKENING BULAN DESEMBER DAN JANUARI BERIKUT TELAH DILUNASI VIA MBAKING  MOHON KWH METER BISA DISAMBUNG SESUAI KETENTUAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020103548",
                    "waktu_lapor": "01/02/2023 12:04:53",
                    "waktu_response": "01/02/2023 12:29:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1492,
                    "durasi_recovery_time": 33935386,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "gendhon",
                    "alamat_pelapor": "Sam Ratulangi No. 458",
                    "no_telp_pelapor": "6281268304845",
                    "keterangan_pelapor": "MUTASI_K (G9923020188452:h) - putus arus pendek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020103551",
                    "waktu_lapor": "01/02/2023 12:05:34",
                    "waktu_response": "01/02/2023 12:35:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1791,
                    "durasi_recovery_time": 33935046,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NISPAINI",
                    "alamat_pelapor": "DN GUBUK TIMUK, KORLEKO No. RT.0 LABUHAN HA",
                    "no_telp_pelapor": "6287805712466",
                    "keterangan_pelapor": "MUTASI_K (G9923020188279:token) - TIDAK BISA MASUK PULSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020103559",
                    "waktu_lapor": "01/02/2023 12:06:24",
                    "waktu_response": "01/02/2023 12:20:10",
                    "waktu_recovery": "01/02/2023 12:26:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 826,
                    "durasi_recovery_time": 377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000681252",
                    "nama_pelapor": "BP  JOKO  / IBU MARDIAH ",
                    "alamat_pelapor": "PR MARINIR K2  NO  18  RT  3/9  KEL RANGKAPAN JAYA BARU  KEC PANCORAN MAS DEPOK (  DEKAT  MESJID AL HIYAH ) ",
                    "no_telp_pelapor": "02177887142",
                    "keterangan_pelapor": "TGL  1/2/23  TUNGGAKAN TAGIHAN REK  JAN 23 DAN FEB 23  TELAH DILUNASI MOHON PTL DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103560",
                    "waktu_lapor": "01/02/2023 12:06:26",
                    "waktu_response": "01/02/2023 12:09:47",
                    "waktu_recovery": "01/02/2023 13:04:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 3294,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NURSIDAH",
                    "alamat_pelapor": "jln Nusa indah 1 blok da2/33 rt03/11 Mangun jaya 1",
                    "no_telp_pelapor": "6281386748104",
                    "keterangan_pelapor": "beli token isi ulang tapi kehapus sebelum di masukan melalui living mandiri\\nno id = 86001202877",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103561",
                    "waktu_lapor": "01/02/2023 12:06:32",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 12:15:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675253192,
                    "durasi_recovery_time": 1675253713,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fatma",
                    "alamat_pelapor": "Jl. branta mulia, karang asem timur, citeureup, bogor",
                    "no_telp_pelapor": "6281291393618",
                    "keterangan_pelapor": "tidak bisa melakukan pembelian token listrik, gagal terus kenapa?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020103564",
                    "waktu_lapor": "01/02/2023 12:06:51",
                    "waktu_response": "01/02/2023 13:00:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3194,
                    "durasi_recovery_time": 33933566,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP USMAN ",
                    "alamat_pelapor": "JL PERSATUAN RT-2 / RW-4 NO 5 KEL SUKABUMI SELATAN KEC KEBON JERUK JAKBAR ACUAN SETEMPAT APOTEK MISMAN FARMA ",
                    "no_telp_pelapor": "089621393313",
                    "keterangan_pelapor": "MUTASI_K (G9923020188363:urgent) - TIDAK BISA INPUT TOKEN KARENA UPDATE VKRN 43. PTL TIDAK PADAM. SISA 216.69 KWH. NO TOKEN 23033889138212154026",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103569",
                    "waktu_lapor": "01/02/2023 12:07:05",
                    "waktu_response": "01/02/2023 12:16:10",
                    "waktu_recovery": "01/02/2023 15:42:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 12387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIDIK ISWANTO",
                    "alamat_pelapor": "JL PARANGTRITIS No.0 RT.1 RW.2 ANTIROGO",
                    "no_telp_pelapor": "6282335622426",
                    "keterangan_pelapor": "saya mengajukan tambah daya tp blm terpasang,sedangkan token sudah habis.\\nsaya mau isi token tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020103570",
                    "waktu_lapor": "01/02/2023 12:07:14",
                    "waktu_response": "01/02/2023 12:08:40",
                    "waktu_recovery": "01/02/2023 14:23:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 8100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32160315811",
                    "nama_pelapor": "IBU WULAN ",
                    "alamat_pelapor": "JL KWISTA  RT 15 RW 4 NO 4A KEL  GALUR  KEC JOHAR BARU ACUAN SDN 1 GALUR ",
                    "no_telp_pelapor": "0217247085",
                    "keterangan_pelapor": "\\n PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA KWH 55 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020103575",
                    "waktu_lapor": "01/02/2023 12:07:55",
                    "waktu_response": "01/02/2023 12:32:32",
                    "waktu_recovery": "01/02/2023 12:36:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1477,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GABUN",
                    "alamat_pelapor": "JL - DN PESANGGARAN  NO. - RT 06 RW 02 DS KRIYA BARU KEC MARAU KAB KETAPANG  ",
                    "no_telp_pelapor": "081347844626",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES GESER APP DIKARENAKAN ADA RENOVASI DENGAN ID PEL 214301702962. PEMOHON SEBAGAI YANG DIKUASAKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TUMBANG TITI"
                },
                {
                    "no_laporan": "K5423020103576",
                    "waktu_lapor": "01/02/2023 12:07:58",
                    "waktu_response": "01/02/2023 13:23:19",
                    "waktu_recovery": "01/02/2023 14:58:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4521,
                    "durasi_recovery_time": 5739,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nehemia Toding",
                    "alamat_pelapor": "JL 645 POROS PLP DS. OLANG PONSEL No.0 RT.0 RW.0 PONSEL",
                    "no_telp_pelapor": "6282311720974",
                    "keterangan_pelapor": "Segel MCB dan box hitam Tidak ada",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5423020103577",
                    "waktu_lapor": "01/02/2023 12:07:58",
                    "waktu_response": "01/02/2023 12:50:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2561,
                    "durasi_recovery_time": 33934132,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wida Komalasari",
                    "alamat_pelapor": "Jalan Grafika Asri IV",
                    "no_telp_pelapor": "62895357316434",
                    "keterangan_pelapor": "MUTASI_K (G9923020188305:gagal token) - Isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5423020103578",
                    "waktu_lapor": "01/02/2023 12:08:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675253281,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elinda Amelia",
                    "alamat_pelapor": "KP CIBEUREUM No. RT.4 RW.3 NEGLASARI",
                    "no_telp_pelapor": "6283898849770",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5323020100435",
                    "waktu_lapor": "01/02/2023 12:08:04",
                    "waktu_response": "01/02/2023 12:11:06",
                    "waktu_recovery": "01/02/2023 12:27:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAEPUDIN ",
                    "alamat_pelapor": "JL CIJUJUNG RT5 RW1 NO - DS  CIJUJUNG KEC SUKARAJA, KAB. BOGOR, JAWA BARAT DKT MUTIARA SENTUL DKT LAPANGAN PAKUAN ",
                    "no_telp_pelapor": "02166695511",
                    "keterangan_pelapor": "PB BELUM REALISASI NO REG 5382112141114 PEMBAYARAN 21/11/2022, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103584",
                    "waktu_lapor": "01/02/2023 12:08:49",
                    "waktu_response": "01/02/2023 12:23:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 899,
                    "durasi_recovery_time": 33935743,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Indrakusuma",
                    "alamat_pelapor": "KK SERPONG PARK BLK G1-29 SERPONG",
                    "no_telp_pelapor": "6281211679296",
                    "keterangan_pelapor": "MUTASI_K (G9923020188280:tlg cek) - isi token tetapi gagal tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103586",
                    "waktu_lapor": "01/02/2023 12:09:12",
                    "waktu_response": "01/02/2023 12:09:52",
                    "waktu_recovery": "01/02/2023 14:33:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 8589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DARMAWAN",
                    "alamat_pelapor": "JL SUNTER PARADISE 2 BLOK L 12 KEL. SUNTER AGUNG KEC. TANJUNG PRIUK JAKUT ",
                    "no_telp_pelapor": "0216458034",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 31/01/23 DILAKUKAN PERGANTIAN APP TERKAIT ANGKA COUNTER YANG TIDAK BEROPERASI. PELANGGAN DIBERIKAN SURAT OLEH PETUGAS, TAGIHAN SUSULAN SEBESAR RP 2.009.578. BERDASARKAN AP2T TERDAPAT TS DENGAN NO REG 5451034005328 STATUS PERMOHONAN  BELUM DISAHKAN MANAGER. TGL 31/01/23 TELAH DIHUBUNGI PETUGAS NAMUN PELANGGAN MENGINGINKAN RINCIAN DATA DAN INFORMASI LEBIH LANJUT ATAS PERIHAL TSB. MOHON AGAR SEGERA DIKONFIRMASI TERKAIT K5423013106057",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020103591",
                    "waktu_lapor": "01/02/2023 12:09:40",
                    "waktu_response": "01/02/2023 12:31:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1312,
                    "durasi_recovery_time": 33935279,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Parno",
                    "alamat_pelapor": "AH25 No.125",
                    "no_telp_pelapor": "6282170098400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188262:.) - MCB Rusak / doll",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020103596",
                    "waktu_lapor": "01/02/2023 12:09:56",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675253396,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "PosKo PatroL 51",
                    "alamat_pelapor": "DN BUNDER No. RT.5 RW.1 PATROL",
                    "no_telp_pelapor": "6282127812779",
                    "keterangan_pelapor": "kwh periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP HAURGEULIS"
                },
                {
                    "no_laporan": "K5423020103597",
                    "waktu_lapor": "01/02/2023 12:09:59",
                    "waktu_response": "01/02/2023 12:15:16",
                    "waktu_recovery": "01/02/2023 12:24:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 317,
                    "durasi_recovery_time": 525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rossy",
                    "alamat_pelapor": "DN NYAKSAKAN No.",
                    "no_telp_pelapor": "6287864351807",
                    "keterangan_pelapor": "sudah membeli token listrik, tapi saat di masukkan nomor pulsa yang sudah di beli tersebut gagal terus, mohon solusinya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020103604",
                    "waktu_lapor": "01/02/2023 12:10:29",
                    "waktu_response": "01/02/2023 12:11:08",
                    "waktu_recovery": "01/02/2023 12:24:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagol ramadhan",
                    "alamat_pelapor": "JL JATI MAKMUR No. RT.4 RW.11 JATI MAKMU",
                    "no_telp_pelapor": "6285891686459",
                    "keterangan_pelapor": "token yang saya beli tidak bisa diisi di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103605",
                    "waktu_lapor": "01/02/2023 12:10:33",
                    "waktu_response": "01/02/2023 12:11:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 33936493,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Nur Jannah",
                    "alamat_pelapor": "Jl. Karadenan No.100 depan JNE warung nasi pak Dede ",
                    "no_telp_pelapor": "628212639211",
                    "keterangan_pelapor": "MUTASI_K (G9923020188239:kwh periksa) - ada tulisa periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103606",
                    "waktu_lapor": "01/02/2023 12:10:33",
                    "waktu_response": "01/02/2023 12:15:14",
                    "waktu_recovery": "01/02/2023 12:51:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 281,
                    "durasi_recovery_time": 2158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aefarif",
                    "alamat_pelapor": "JL VILLA NUSA 3 KE4/1 No.8",
                    "no_telp_pelapor": "6281585591190",
                    "keterangan_pelapor": "meteran pasca bayar angkanya macet, mohon diganti yang baru. terima kasih. 547300359787. vila Nusa inda 3 blok KE 4 no. 18.    hp 081585591190  lampu power mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103608",
                    "waktu_lapor": "01/02/2023 12:10:48",
                    "waktu_response": "01/02/2023 13:47:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5807,
                    "durasi_recovery_time": 33930716,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Roy Hartanto Sembiring",
                    "alamat_pelapor": "JL TAMBUSAI",
                    "no_telp_pelapor": "6281266971320",
                    "keterangan_pelapor": "MUTASI_K (G9923020188356:mohon ditindaklanjuti) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKINANG"
                },
                {
                    "no_laporan": "K5323020100438",
                    "waktu_lapor": "01/02/2023 12:11:07",
                    "waktu_response": "01/02/2023 13:11:46",
                    "waktu_recovery": "01/02/2023 16:13:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3639,
                    "durasi_recovery_time": 10878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP CINDRA BUDI",
                    "alamat_pelapor": "JL CEMARA 3 PR PURI GARDEN BLOK  B4 NO.9 KEL PEGADUNGAN KEC KALI DERES JAKBAR ",
                    "no_telp_pelapor": "628561728036",
                    "keterangan_pelapor": "PELANGGAN MEMINTA APP METER DI NORMALKAN DAN DIPASANGKAN KEMBALI SERTA KABEL KABEL DI RAPIHKAN DENGAN ID PEL      : 546300214528 , DAN PENYALAAN KEMBALI . MOHON KONFIRMASI KEPADA PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020103612",
                    "waktu_lapor": "01/02/2023 12:11:19",
                    "waktu_response": "01/02/2023 12:25:02",
                    "waktu_recovery": "01/02/2023 13:11:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 823,
                    "durasi_recovery_time": 2790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WINDA SEPTIYA WARDANI",
                    "alamat_pelapor": "RT 02 RW 02 No.",
                    "no_telp_pelapor": "6281313423288",
                    "keterangan_pelapor": "Mohon infomasi berapa meter kabel TC diberikan oleh PLN untuk pasang baru ? dilokasi jarak sekitar 25m & status di AP2T pelanggan sudah diremajakan saat ini kwh meter belum terpasang dilokasi dengan alasan petugas TC kurang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GOMBONG"
                },
                {
                    "no_laporan": "K5423020103614",
                    "waktu_lapor": "01/02/2023 12:11:29",
                    "waktu_response": "01/02/2023 12:18:49",
                    "waktu_recovery": "01/02/2023 12:30:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 440,
                    "durasi_recovery_time": 704,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alwan",
                    "alamat_pelapor": "JL JEBARUS (KAMPUNG KANADA) No. RT.2 RW.1",
                    "no_telp_pelapor": "6285942198451",
                    "keterangan_pelapor": "segel kwh meter tidak lengkap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LARANTUKA"
                },
                {
                    "no_laporan": "K5423020103616",
                    "waktu_lapor": "01/02/2023 12:11:50",
                    "waktu_response": "01/02/2023 12:33:49",
                    "waktu_recovery": "01/02/2023 17:26:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 17554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOTO",
                    "alamat_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2  KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "no_telp_pelapor": "081355124578",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020100975, APP TERTERA GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) DENGAN NO TOKEN 5874 9894 9240 4460 6584. SESUAI INFO PELANGGAN TELAH DIHUBUNGI OLEH PETUGAS NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5123020100726",
                    "waktu_lapor": "01/02/2023 12:12:16",
                    "waktu_response": "01/02/2023 12:22:30",
                    "waktu_recovery": "01/02/2023 13:11:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 614,
                    "durasi_recovery_time": 2944,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2997642",
                    "nama_pelapor": "BP SANTOSO",
                    "alamat_pelapor": "JL KANDANGAN 3 NO.3   RT 3 RW 1 KEL KANDANGAN KEC BENOWO KOTA SURABAYA // DARI KENDUNG PANDAN SARI DEPANNYA, DARI JEMBATAN 20 M ",
                    "no_telp_pelapor": "0895383002900",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI, PELANGGAN MERASA BELUM MELAKUKAN PEMBAYARAN TAGIHAN LISTRIK JANUARI 2023 NAMUN PADA DATA SUDAH LUNAS TGL 31/01/2023 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020103618",
                    "waktu_lapor": "01/02/2023 12:12:23",
                    "waktu_response": "01/02/2023 12:15:43",
                    "waktu_recovery": "01/02/2023 12:19:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 212,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "rt18 /06",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "kenapa mau isi pulsa listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5323020100443",
                    "waktu_lapor": "01/02/2023 12:13:09",
                    "waktu_response": "01/02/2023 12:16:31",
                    "waktu_recovery": "01/02/2023 14:47:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 9047,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKMA",
                    "alamat_pelapor": "PR GREEN SEDAYU 8 BL. E1 NO 51 KEC CAKUNG KEL - JAKTIM / LOKASI DEKAT AEON ",
                    "no_telp_pelapor": "6285795709537",
                    "keterangan_pelapor": "GAGAL INPUT STROOM, PTL MENYALA     SISA STROOM  41.87 KWH. PADA DATA DIL KODE VKRN: 43. TOKEN :    4331 8797 6402 1263 9482",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103629",
                    "waktu_lapor": "01/02/2023 12:13:26",
                    "waktu_response": "01/02/2023 12:22:01",
                    "waktu_recovery": "01/02/2023 12:31:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 515,
                    "durasi_recovery_time": 556,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TRISANA",
                    "alamat_pelapor": "JL TANJUNG 8 RT 9 RW 12 NO 15 KEL JATISAMPURNA KEC JATISAMPURNA KOTA BEKASI ACUAN : DEKAT POS 2 RUMAH POJOK",
                    "no_telp_pelapor": "082221445200",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23, BERIKUT BK DAN REK BERJALAN TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103635",
                    "waktu_lapor": "01/02/2023 12:14:15",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675253655,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SYAIFUL HARIFIK",
                    "alamat_pelapor": "PR SASTRALOKA No.0 RT.0 RW.0 PEDUNGAN",
                    "no_telp_pelapor": "6281236857183",
                    "keterangan_pelapor": "kwh meter ada air dan menyetrum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5423020103637",
                    "waktu_lapor": "01/02/2023 12:14:31",
                    "waktu_response": "01/02/2023 12:24:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 579,
                    "durasi_recovery_time": 33935721,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erick Aditya",
                    "alamat_pelapor": "JL KLP PUAN 13 BLK AF6 PR SKTR 1A PKLN BRT No.24 RT.5 RW.12 KLP DUA",
                    "no_telp_pelapor": "6285268083383",
                    "keterangan_pelapor": "MUTASI_K (G9923020188281:tlg  cek) - 9898",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103639",
                    "waktu_lapor": "01/02/2023 12:15:05",
                    "waktu_response": "01/02/2023 12:26:28",
                    "waktu_recovery": "01/02/2023 12:34:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 683,
                    "durasi_recovery_time": 467,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01101398160",
                    "nama_pelapor": "BP MARGONO",
                    "alamat_pelapor": "DN KRAPYAK - 0 RT-1 / RW-4 NO - JL RAYA SOLO PACITAN KEL BULUREJO KEC MUNTORO NADI KAB WONOGIRI PROV JATENG // BARAT MUSHOLA NURUL IMAN",
                    "no_telp_pelapor": "085229853090",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN ,PELANGGAN TELAH MELEBIHI TOP UP BULAN DES 22 SEBESAR 720 JN. PADA TGL 01/2/23 SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN. YBS TIDAK MENGETAHUI SISA KWH. SESUAI INFO PELANGGAN, SUDAH DIHUBUNGI OLEH PETUGAS UNTUK DIMINTA DATANG KE APL. NAMUN YBS BERKEBERATAN DIKARENAKAN JARAK TEMPUH KE APL SETEMPAT JAUH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020103640",
                    "waktu_lapor": "01/02/2023 12:14:56",
                    "waktu_response": "01/02/2023 12:22:20",
                    "waktu_recovery": "01/02/2023 13:10:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 444,
                    "durasi_recovery_time": 2866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL HAYAM WURUK GG DARUL ANSOR No.0 RT.0",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kipet rusak....ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020103647",
                    "waktu_lapor": "01/02/2023 12:16:32",
                    "waktu_response": "01/02/2023 12:35:04",
                    "waktu_recovery": "01/02/2023 12:41:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1112,
                    "durasi_recovery_time": 360,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bani salas",
                    "alamat_pelapor": "DN GUBUK KESUPUK No.0 RT.5 RW.9 LENEK",
                    "no_telp_pelapor": "6285924699784",
                    "keterangan_pelapor": "kwh meter selalu gagal masuk token pulsa.di mohon KCT..trima kasih..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020103649",
                    "waktu_lapor": "01/02/2023 12:16:42",
                    "waktu_response": "01/02/2023 12:25:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 538,
                    "durasi_recovery_time": 33935631,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SYAIFUL HARIFIK",
                    "alamat_pelapor": "PR SASTRALOKA No.0 RT.0 RW.0 PEDUNGAN",
                    "no_telp_pelapor": "6281339190056",
                    "keterangan_pelapor": "MUTASI_K (G9923020188252:kwh nyetrum) - kwh meter myetrum dan banyak airnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5423020103650",
                    "waktu_lapor": "01/02/2023 12:16:42",
                    "waktu_response": "01/02/2023 13:39:35",
                    "waktu_recovery": "01/02/2023 13:41:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4973,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jajang",
                    "alamat_pelapor": "kp kananga",
                    "no_telp_pelapor": "6285693371292",
                    "keterangan_pelapor": "tadinya kehabisan limit biasanya tg 1 sudah bisa di isi kembali tapi sekarang masim belum bisa isi tokon",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JASINGA"
                },
                {
                    "no_laporan": "K5423020103652",
                    "waktu_lapor": "01/02/2023 12:16:45",
                    "waktu_response": "01/02/2023 12:18:09",
                    "waktu_recovery": "01/02/2023 12:54:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 2158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINDY",
                    "alamat_pelapor": "RUKO TOMANG BARU SQUARE BLOK R1. NO. 16, JALAN VILLA TOMANG BARU, KUTAJAYA, PASAR KEMIS, KABUPATEN TANGERANG",
                    "no_telp_pelapor": "082225251813",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 27/01/2023 TERJADI GANGGUAN TERTERA ERR-03 DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. RUSYANTO DAN EDI HARYANTO DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 221063 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103656",
                    "waktu_lapor": "01/02/2023 12:17:37",
                    "waktu_response": "01/02/2023 12:17:42",
                    "waktu_recovery": "01/02/2023 12:18:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5,
                    "durasi_recovery_time": 23,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohamad Lutfhie",
                    "alamat_pelapor": "JL TOL SURAMADU DS BAENGAS No.0 LABANG",
                    "no_telp_pelapor": "6281931054000",
                    "keterangan_pelapor": "gagal saat isi ulang token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMAL"
                },
                {
                    "no_laporan": "K5423020103658",
                    "waktu_lapor": "01/02/2023 12:17:48",
                    "waktu_response": "01/02/2023 12:26:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 33935589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyudi",
                    "alamat_pelapor": "DN PERENGAN BETEK No.0 RT.6 RW.3 KRUCIL",
                    "no_telp_pelapor": "6282126808853",
                    "keterangan_pelapor": "memasukkan token listrik gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020103659",
                    "waktu_lapor": "01/02/2023 12:17:49",
                    "waktu_response": "01/02/2023 12:22:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 33935842,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alesia Alisanos",
                    "alamat_pelapor": "KP KOJA DS CIKUYA No.0 RT.15 RW.3 SOLEAR",
                    "no_telp_pelapor": "6281952717879",
                    "keterangan_pelapor": "MUTASI_K (G9923020188477:bukan kct) - Pembelian token kenapa gagal terus sudah 5x dicoba. padahal sudah tanggal 1 kan biasanya limit kWh sudah kembali.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020103661",
                    "waktu_lapor": "01/02/2023 12:17:55",
                    "waktu_response": "01/02/2023 12:22:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 33935836,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ritzal ramdani",
                    "alamat_pelapor": "KP SUMUR KOMPA KEC. CIEMAS No.0 RT.5 RW.2 MANDRAJYA",
                    "no_telp_pelapor": "6285158222993",
                    "keterangan_pelapor": "MUTASI_K (G9923020188253:GANGGUAN) - kwh timbul periksa tidak bisa masuk pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PELABUHAN RATU"
                },
                {
                    "no_laporan": "K5423020103662",
                    "waktu_lapor": "01/02/2023 12:18:16",
                    "waktu_response": "01/02/2023 12:24:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 371,
                    "durasi_recovery_time": 33935704,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Bastari",
                    "alamat_pelapor": "JL WALET. BL. K2 No.23 RT.1 RW.1 KUNCIRAN I",
                    "no_telp_pelapor": "6285716041115",
                    "keterangan_pelapor": "MUTASI_K (G9923020188275:tlg cek) - Nomor token selalu gagal saat diisi, sudah lebih 10 kali dicoba tidak bisa. sampai 3 kali beli Token juga tidak bisa, selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103665",
                    "waktu_lapor": "01/02/2023 12:18:30",
                    "waktu_response": "01/02/2023 12:24:30",
                    "waktu_recovery": "01/02/2023 12:26:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 360,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BANGUN PRIMA CIPTA",
                    "alamat_pelapor": "KP PISANGAN 1 No.0 RT.2 RW.3 SEPATAN",
                    "no_telp_pelapor": "6282298961211",
                    "keterangan_pelapor": "kapan kupon undian d umumin bapak/ibu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103666",
                    "waktu_lapor": "01/02/2023 12:18:48",
                    "waktu_response": "01/02/2023 12:25:50",
                    "waktu_recovery": "01/02/2023 18:06:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 422,
                    "durasi_recovery_time": 20421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "murtama mj silaen",
                    "alamat_pelapor": "JL KOMP PERDATAM KP PENINGGARAN 0",
                    "no_telp_pelapor": "628119197022",
                    "keterangan_pelapor": "Pengaktifan dan Penonaktifkan Meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5323020100447",
                    "waktu_lapor": "01/02/2023 12:19:17",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675253957,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU ANA",
                    "alamat_pelapor": "PR.GRAND SHARON JL PLUMERIA VII NO.2 KEL.CIPAMOKOLAN KEC.RANCASARI KOTA BDG",
                    "no_telp_pelapor": "02287518408",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN ADA PEMAKAIAN NAMUN JUMLAH KWH METER TIDAK BERKURANG. MOHON DILAKUKAN PENGECEKAN KE LOKASI DAN KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5523020100445",
                    "waktu_lapor": "01/02/2023 12:19:41",
                    "waktu_response": "01/02/2023 12:29:42",
                    "waktu_recovery": "01/02/2023 12:45:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 961,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01105114001",
                    "nama_pelapor": "BP. DAVID",
                    "alamat_pelapor": "JL. GEDONG SARI NO 2 BR MUMBUL KEL BENUA KEC KUTA SELATAN KAB BADUNG (NO TLP LAIN 08113890203)",
                    "no_telp_pelapor": "03614782288",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN BALIK NAMA DENGAN NO KTP : 5103054205710004, ALASAN : KARENA PELANGGAN PEMILIK BANGUN SAAT INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103670",
                    "waktu_lapor": "01/02/2023 12:19:42",
                    "waktu_response": "01/02/2023 13:21:12",
                    "waktu_recovery": "01/02/2023 13:51:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3690,
                    "durasi_recovery_time": 1791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020103677",
                    "waktu_lapor": "01/02/2023 12:20:16",
                    "waktu_response": "01/02/2023 12:32:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 728,
                    "durasi_recovery_time": 33935227,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agung Nugroho",
                    "alamat_pelapor": "JL KRAMAT, BANGETAYU WETAN No.0 RT.2 RW.9 GENUK",
                    "no_telp_pelapor": "628992095996",
                    "keterangan_pelapor": "MUTASI_K (G9923020188260:g) - sering pdam sebulan sekali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020103678",
                    "waktu_lapor": "01/02/2023 12:20:17",
                    "waktu_response": "01/02/2023 12:22:32",
                    "waktu_recovery": "01/02/2023 12:23:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febriandy",
                    "alamat_pelapor": "JL BUDI MULIA No.34 RT.8 RW.6 BUDI MULIA",
                    "no_telp_pelapor": "6282246138712",
                    "keterangan_pelapor": "Token (dibeli dari Tokopedia)Gagal terinput",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103679",
                    "waktu_lapor": "01/02/2023 12:20:22",
                    "waktu_response": "01/02/2023 12:24:46",
                    "waktu_recovery": "01/02/2023 13:56:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 5476,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "boding",
                    "alamat_pelapor": "JL PER VILLA MELATI MAS B-10-12",
                    "no_telp_pelapor": "6281299083086",
                    "keterangan_pelapor": "isi token tidak bisa ada tulisan di blokir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103681",
                    "waktu_lapor": "01/02/2023 12:20:50",
                    "waktu_response": "01/02/2023 12:59:53",
                    "waktu_recovery": "01/02/2023 13:15:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2343,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK EKO",
                    "alamat_pelapor": "DN SERDANG 1B TALANG BAYUR     RT-3 / RW-1",
                    "no_telp_pelapor": "0895608120900",
                    "keterangan_pelapor": "PELANGGAN MERASA TERJADI LONJAKAN TAGIHAN REKENING SETIAP BULANYA. YBS TIDAK BERADA DILOKASI SEHINGGA TIDAK DAPAT MELENGKAPI ANGKA STAND APP. SETEMPAT DIHUNI, TIDAK BERPAGAR, TERJANGKAU, PTUGAS RUTIN DATANG. PLN 123 TELAH MENJELASKAN NAMUN YBS MENGINGINKAN PENJELASAN LEBIH LANJUT DARI UNIT TERKAIT. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K5423020103682",
                    "waktu_lapor": "01/02/2023 12:20:54",
                    "waktu_response": "01/02/2023 12:30:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 583,
                    "durasi_recovery_time": 33935334,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Roni Imanuel",
                    "alamat_pelapor": "JL MIANGAS No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285241183337",
                    "keterangan_pelapor": "MUTASI_K (G9923020188256:kct tidak ada) - tidak bisa input Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020103685",
                    "waktu_lapor": "01/02/2023 12:21:30",
                    "waktu_response": "01/02/2023 12:29:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 453,
                    "durasi_recovery_time": 33935428,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Matahari",
                    "alamat_pelapor": "DS MATTIROWALIE No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6282190191203",
                    "keterangan_pelapor": "MUTASI_K (G9923020188255:yantek) - ada tombol tidak bisa di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELLU BOCCOE"
                },
                {
                    "no_laporan": "K5423020103687",
                    "waktu_lapor": "01/02/2023 12:21:50",
                    "waktu_response": "01/02/2023 12:23:13",
                    "waktu_recovery": "01/02/2023 13:29:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 3967,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdulah",
                    "alamat_pelapor": "KP KETAPANG DONGKAL No. RT.2 RW.4 CIPONDOH",
                    "no_telp_pelapor": "6281288775592",
                    "keterangan_pelapor": "selamat siang,tolong di bantu permslhan perubahan daya,\\nsaya tidak dapat melanjutkan permohonan perubahan daya ,di karnakan ada permohonan yg blm di selesaikan,\\ntolong di bantu informasi permohonan yg di maksd,trmksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103689",
                    "waktu_lapor": "01/02/2023 12:21:56",
                    "waktu_response": "01/02/2023 13:11:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2962,
                    "durasi_recovery_time": 33932893,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mahesya Angelica",
                    "alamat_pelapor": "KK KENCANA DAMAI No.3 SUKAMAJU",
                    "no_telp_pelapor": "6282281887322",
                    "keterangan_pelapor": "MUTASI_K (G9923020188423:Periksa) - saya mau isi token tapi meteran saya ada tulisan periksa.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020103693",
                    "waktu_lapor": "01/02/2023 12:22:29",
                    "waktu_response": "01/02/2023 12:26:54",
                    "waktu_recovery": "01/02/2023 12:51:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 265,
                    "durasi_recovery_time": 1453,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GANIS",
                    "alamat_pelapor": "PR HARVEST CITY ROSEMARY RA16 NO 26 KEL CIKARAGEMAN KEC SETU KAB BEKASI JAWA BARAT",
                    "no_telp_pelapor": "081212974043",
                    "keterangan_pelapor": "TGL 05/12/2020 PENANGGANAN GANGGUAN MCB RUSAK OLEH PETUGAS (BP SYAIFUL) DILAKSANAKAN DENGAN  CARA SAMBUNG LANGSUNG, LG  TIDAK DIBERIKAN   MOHON   SEGERA DILAKUKAN PENANGGANAN SESUAI KETENTUANNYA. ID METER 32117760101. TERKAIT K5421062000437",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103697",
                    "waktu_lapor": "01/02/2023 12:22:51",
                    "waktu_response": "01/02/2023 13:28:44",
                    "waktu_recovery": "02/02/2023 07:31:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3953,
                    "durasi_recovery_time": 64972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "06K164901",
                    "nama_pelapor": "IBU IRA",
                    "alamat_pelapor": "KK WILIS INDAH 2 BLOK J RAYA NO 102 KEL POJOK KEC MOJOROTO KAB KEDIRI JAWA TIMUR ",
                    "no_telp_pelapor": "081333145460",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 20863, APP TGL 01/02/23 = 20666.REK JAN 23 BELUM DILAKUKAN PELUNASAN.PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5423020103701",
                    "waktu_lapor": "01/02/2023 12:23:15",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675254195,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fairus salam",
                    "alamat_pelapor": "DN KEMUNING TENGAH No.0 PALESANGGE",
                    "no_telp_pelapor": "6285259904086",
                    "keterangan_pelapor": "mohon bantuannya, no kwh ini 86008633439 saat ini gagal masukkan token. terima kasih..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5323020100449",
                    "waktu_lapor": "01/02/2023 12:24:01",
                    "waktu_response": "01/02/2023 13:01:25",
                    "waktu_recovery": "01/02/2023 15:31:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2244,
                    "durasi_recovery_time": 9000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001820788",
                    "nama_pelapor": "IBU IRFI ",
                    "alamat_pelapor": "JL NIAGA 7 PERUM KEMANG BLOK F NO 23 KEC RAWA LUMBU KEL SEPANJANG JAYA KOTA BEKASI / DEKAT RUMAH YATIM ",
                    "no_telp_pelapor": "62816922683",
                    "keterangan_pelapor": "LPB TERTERA GAGAL. TIDAK BISA INPUT STROOM, SISA STROOM 100 KWH /  56700750112",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020103709",
                    "waktu_lapor": "01/02/2023 12:24:02",
                    "waktu_response": "01/02/2023 12:26:23",
                    "waktu_recovery": "01/02/2023 13:09:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 2568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AILEEN",
                    "alamat_pelapor": "PR TAMAN RATU INDAH BLOK CC2 NO 16 RT 5/11 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02156966791",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 68.77 KWH. NO TOKEN : 5293 6790 6553 8033 2051",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103710",
                    "waktu_lapor": "01/02/2023 12:24:10",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675254250,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yoyok",
                    "alamat_pelapor": "Kowel jaya ",
                    "no_telp_pelapor": "6281249653934",
                    "keterangan_pelapor": "Gagal isi token terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020103711",
                    "waktu_lapor": "01/02/2023 12:24:23",
                    "waktu_response": "01/02/2023 12:52:26",
                    "waktu_recovery": "01/02/2023 13:16:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1683,
                    "durasi_recovery_time": 1432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahdi",
                    "alamat_pelapor": "Kampung Makassar (Samping Nasdem, perempatan Larangan) Kedara. KiOS RISKI",
                    "no_telp_pelapor": "6282246135846",
                    "keterangan_pelapor": "Tidak Dapat Mengisi Token, Kwh Meter Menunjukkan \\\"Gagal\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020103713",
                    "waktu_lapor": "01/02/2023 12:24:30",
                    "waktu_response": "01/02/2023 13:19:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3319,
                    "durasi_recovery_time": 33932382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Kurniawaan",
                    "alamat_pelapor": "JL CITARUM No.68B RT.0 RW.0",
                    "no_telp_pelapor": "6281275832220",
                    "keterangan_pelapor": "Pengajuan tambah daya dari 4.400 ke 13.2000 sudah dibayar lunas tetapi sampai saat ini masih belum ada perubahan dan minta tolong/mohon kira kira kapan untuk dipasang. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020103716",
                    "waktu_lapor": "01/02/2023 12:24:54",
                    "waktu_response": "01/02/2023 12:38:32",
                    "waktu_recovery": "01/02/2023 12:41:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 173,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febriandy",
                    "alamat_pelapor": "JL BUDI MULIA No.34 RT.8 RW.6 BUDI MULIA",
                    "no_telp_pelapor": "6282246138712",
                    "keterangan_pelapor": "Token (dibeli dari Tokopedia)Gagal terinput",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103718",
                    "waktu_lapor": "01/02/2023 12:24:57",
                    "waktu_response": "01/02/2023 12:26:32",
                    "waktu_recovery": "01/02/2023 12:28:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhori Muslim",
                    "alamat_pelapor": "PR KEBUNAGUNG No. 0 RT.002 RW.01 KEBUNAGUNG",
                    "no_telp_pelapor": "6282334122124",
                    "keterangan_pelapor": "Saya memasukkan token, selalu gagal. Sudah dicek berkali2. Tetep ga bisa.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020103719",
                    "waktu_lapor": "01/02/2023 12:25:19",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675254319,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD FAUZAN",
                    "alamat_pelapor": "DS MEE HAGU BAMBI RT.0 RW.0",
                    "no_telp_pelapor": "6282225009439",
                    "keterangan_pelapor": "listrik padam, terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIGLI"
                },
                {
                    "no_laporan": "K5423020103722",
                    "waktu_lapor": "01/02/2023 12:25:32",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675254332,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Donny",
                    "alamat_pelapor": "Jl. Sastra Loka No.9",
                    "no_telp_pelapor": "6281339190056",
                    "keterangan_pelapor": "MUTASI_K (G9923020188254:gangguan kwh) - ada kebocoran terkena air pada meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5423020103725",
                    "waktu_lapor": "01/02/2023 12:25:50",
                    "waktu_response": "01/02/2023 13:12:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2780,
                    "durasi_recovery_time": 33932841,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti auliyah",
                    "alamat_pelapor": "JL LINGKUNGAN 4 No. RT.1 RW.3 PEGADUNGAN",
                    "no_telp_pelapor": "6285715178876",
                    "keterangan_pelapor": "MUTASI_K (G9923020188392:butuh penanganan unit) - box token tidak bisa dgunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K3223020100204",
                    "waktu_lapor": "01/02/2023 12:25:52",
                    "waktu_response": "01/02/2023 12:34:02",
                    "waktu_recovery": "01/02/2023 13:43:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 490,
                    "durasi_recovery_time": 4189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HADIMAN ",
                    "alamat_pelapor": "FAKULTAS TEHNIK GOWA JL MALINO NO 8 RT .-/- KEL.ROMANG LOMPOA KEC.BONTO MARANNU KAB GOWA ",
                    "no_telp_pelapor": "81244994791",
                    "keterangan_pelapor": "27 JAN 32   TUNG. REK. BULAN REK 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020103726",
                    "waktu_lapor": "01/02/2023 12:25:52",
                    "waktu_response": "01/02/2023 12:28:22",
                    "waktu_recovery": "01/02/2023 12:52:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Habudin Jauhari",
                    "alamat_pelapor": "DN MOYOT No.",
                    "no_telp_pelapor": "6281310875023",
                    "keterangan_pelapor": "tidak bisa masukkan nomer token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100853",
                    "waktu_lapor": "01/02/2023 12:26:30",
                    "waktu_response": "01/02/2023 14:07:20",
                    "waktu_recovery": "01/02/2023 14:20:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6050,
                    "durasi_recovery_time": 780,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUDA",
                    "alamat_pelapor": "JL BUDI OTOMO No. 28  RT 1 RW 1, KEL  JEPANG, KEC  MEJOBO, KAB. KUDUS, JAWA TENGAH LOKASI DI DEKAT RUKO  ",
                    "no_telp_pelapor": "082329011600",
                    "keterangan_pelapor": "TGL 9/9/2021  PROSES PB (RT1/2200VA) DENGAN NO.REGISTER: 008-8875540003488126.  TGL  9/9/2021   BIAYA PENYAMBUNGAN DAN BIAYA STROOM PERDANA TELAH DILUNASI, TGL 22/12/2022 TERDAPAT RESTITUSI DENGAN ALASAN MATERIAL TIDAK TERSEDIA. PELANGGAN SUDAH DATANG KE KANTOR PLN DAN SUDAH MENYERAHKAN PERSYARATANNYA. MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020103730",
                    "waktu_lapor": "01/02/2023 12:26:36",
                    "waktu_response": "01/02/2023 12:36:46",
                    "waktu_recovery": "01/02/2023 19:47:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 610,
                    "durasi_recovery_time": 25843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indahwati",
                    "alamat_pelapor": "Jl. Gayungan V No.32",
                    "no_telp_pelapor": "6289617662400",
                    "keterangan_pelapor": "meminta perubahan daya,daya yang tadinya 1300 dimohon diganti ke daya 900",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020103732",
                    "waktu_lapor": "01/02/2023 12:26:41",
                    "waktu_response": "01/02/2023 12:40:19",
                    "waktu_recovery": "01/02/2023 14:04:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 5046,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FELICIA SANJAYA",
                    "alamat_pelapor": "JL. SUKOMULYO NOTE: DI PARKIRAN MOTOR, SUKOMULYO, MANYAR, KAB. GRESIK, JAWA TIMUR",
                    "no_telp_pelapor": "082131165775",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI RESTITUSI BP PROSES PB (B1T/1300 VA) DENGAN NO. REGISTRASI 5112012104246 DIKARENAKAN MENGGUNAKAN KWH EXSTING. TGL 14/01/2023 BP DAN STROOM AWAL TELAH DILUNASI.",
                    "media": "Email",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020103733",
                    "waktu_lapor": "01/02/2023 12:26:49",
                    "waktu_response": "01/02/2023 13:14:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2849,
                    "durasi_recovery_time": 33932713,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung haryogi",
                    "alamat_pelapor": "DS GANDRUNG MANGU No. RT.4 RW.5",
                    "no_telp_pelapor": "6285326606859",
                    "keterangan_pelapor": "MUTASI_K (G9923020188315:cek gangguan) - lampu kedap kedip ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDAREJA"
                },
                {
                    "no_laporan": "K5423020103734",
                    "waktu_lapor": "01/02/2023 12:26:51",
                    "waktu_response": "01/02/2023 12:27:48",
                    "waktu_recovery": "01/02/2023 12:39:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 721,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bambang haryanto",
                    "alamat_pelapor": "DN MEKAR JADI No.00 RT.30 RW.8 BUMI RESTU",
                    "no_telp_pelapor": "6285377778339",
                    "keterangan_pelapor": "kwh kena petir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALIANDA"
                },
                {
                    "no_laporan": "K5523020100450",
                    "waktu_lapor": "01/02/2023 12:26:54",
                    "waktu_response": "01/02/2023 12:29:16",
                    "waktu_recovery": "01/02/2023 12:49:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 1235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADE SUGITA",
                    "alamat_pelapor": "JL SETIABUDI NO 8 BR - DS KUTA KEC KUTA KAB BADUNG",
                    "no_telp_pelapor": "03618496154",
                    "keterangan_pelapor": "MOHON PENANGANAN ANGKA STAND APP PASCABAYAR TIDAK BEROPERASI (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103735",
                    "waktu_lapor": "01/02/2023 12:26:57",
                    "waktu_response": "01/02/2023 12:50:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1412,
                    "durasi_recovery_time": 33934142,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zainal Arifin",
                    "alamat_pelapor": "DN KAJU ABU DAYA DS LAR - LAR No.0 RT.0 RW.0 BANYUATES",
                    "no_telp_pelapor": "6285230401188",
                    "keterangan_pelapor": "MUTASI_K (G9923020188343:perlu pengecekan gangguan ) - Diisi token tidak bisa, dan ada gambar tangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020103739",
                    "waktu_lapor": "01/02/2023 12:27:28",
                    "waktu_response": "01/02/2023 12:37:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 573,
                    "durasi_recovery_time": 33934950,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI",
                    "alamat_pelapor": "DK CITRAN RT-2 / RW-11 KEL PUCANGAN KEC KARTOSURO KAB SUKOHARJO",
                    "no_telp_pelapor": "081325235083",
                    "keterangan_pelapor": "MUTASI_K (G9923020188288:cek) - MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK 3 HARI LALU, ID METER 56225418914",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020103743",
                    "waktu_lapor": "01/02/2023 12:27:45",
                    "waktu_response": "01/02/2023 12:41:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 828,
                    "durasi_recovery_time": 33934678,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fadnur Alamanda",
                    "alamat_pelapor": "KP PETE CINA No.0 RT.003 RW.02 SK RAJA",
                    "no_telp_pelapor": "6281316825129",
                    "keterangan_pelapor": "Tagihan listrik saya melonjak 3× lipat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020103745",
                    "waktu_lapor": "01/02/2023 12:28:05",
                    "waktu_response": "01/02/2023 12:31:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 223,
                    "durasi_recovery_time": 33935263,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "50260863",
                    "nama_pelapor": "BP MOH. AINUZ ZAKKI ",
                    "alamat_pelapor": "DUSUN LEBBAK DESA DAPENDA KECAMATAN BATANG BATANG KABUPATEN SUMENEP JAWA TIMUR",
                    "no_telp_pelapor": "087757181755",
                    "keterangan_pelapor": "MUTASI_K (G9923020188264:mohon bantuan) - MOHON TINDAK LANJUT. PELANGGAN KESULITAN MELAKUKAN PEMBELIAN TOKEN DAN SUDAH MENCOBA DITEMPAT LAIN NAMUN TIDAK BERHASIL. PLN 123 TELAH MENJELASKAN BAHWA NO METER YBS TIDAK ADA KENDALA. SISA KWH 2.34.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020103746",
                    "waktu_lapor": "01/02/2023 12:28:27",
                    "waktu_response": "01/02/2023 12:37:26",
                    "waktu_recovery": "01/02/2023 13:10:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 539,
                    "durasi_recovery_time": 1964,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "satibi",
                    "alamat_pelapor": "JL SINGOSARI No.0 RT.0",
                    "no_telp_pelapor": "6285379586962",
                    "keterangan_pelapor": "kWh rusak,api terputus dan tidak nyambung intalasi,di   di lanjut ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5123020100755",
                    "waktu_lapor": "01/02/2023 12:28:51",
                    "waktu_response": "01/02/2023 12:40:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 697,
                    "durasi_recovery_time": 33934743,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "50583872",
                    "nama_pelapor": "BP ELAGA",
                    "alamat_pelapor": "JL PAJAJARAN GG II NO - RT-002 / RW-01 KEL TAMAN BARU KEC BANYUWANGI KAB BANYUWANGI/SELATAN PR MENDUT HIJAU",
                    "no_telp_pelapor": "081234670487",
                    "keterangan_pelapor": "MUTASI_K (G9923020289326:cek) - PTL DIPUTUS SEMENTARA TIDAK MENGETAHUI SEJAK KAPAN DAN PADA DATA TANGGAL 24/01/2023 TAGIHAN BULAN 01/2023 BESERTA BK TELAH DILUNASI VIA BRI PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020103753",
                    "waktu_lapor": "01/02/2023 12:29:26",
                    "waktu_response": "01/02/2023 12:58:03",
                    "waktu_recovery": "01/02/2023 13:19:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1717,
                    "durasi_recovery_time": 1271,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA ",
                    "alamat_pelapor": "PR VIOLET GARDEN BLOK E NO.27 JL TERUSAN I GUSTI NGURAH RAI RT 01 RW 16 KEL KERANJI KEC BEKASI BARAT. DEKAT SMA 12 BEKASI ",
                    "no_telp_pelapor": "02129287549",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PEPRINDAHAN APP DI KARENAKAN RENOVASI BANGUAN. PELANGGAN SELAKU PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103757",
                    "waktu_lapor": "01/02/2023 12:29:50",
                    "waktu_response": "01/02/2023 13:06:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2190,
                    "durasi_recovery_time": 33933191,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi Sutrisno",
                    "alamat_pelapor": "JL BAWEAN No.0 RT. 1 RW. 1 PETUKANGAN",
                    "no_telp_pelapor": "6285235435121",
                    "keterangan_pelapor": "MUTASI_K (G9923020188309:Teganggan Drop..Petugas Yantek pengecekan ke Lokasi) - daya naik turun sehingga lampu sering redup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BESUKI"
                },
                {
                    "no_laporan": "K5423020103759",
                    "waktu_lapor": "01/02/2023 12:30:03",
                    "waktu_response": "01/02/2023 12:34:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 33935082,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "irmawan adi prianto",
                    "alamat_pelapor": "JL TRIKORA RENDANI No.00 RT.0 RW.0 MANOKWARI",
                    "no_telp_pelapor": "6282123899899",
                    "keterangan_pelapor": "MUTASI_K (G9923020188294:keterangan tidak sesuai , namun butuh bantuan karena jaringan gangguan) - jaringan luar putus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANOKWARI KOTA"
                },
                {
                    "no_laporan": "K5423020103767",
                    "waktu_lapor": "01/02/2023 12:30:50",
                    "waktu_response": "01/02/2023 12:32:32",
                    "waktu_recovery": "01/02/2023 13:11:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AFRIZAL / afrizaltomii",
                    "alamat_pelapor": "JLN ALTERNATIF GOR PAKANSARI (DI.DESA COFFEE AND EATERY) ",
                    "no_telp_pelapor": "082112094920",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH TARIF, DARI TARIF RUMAH TANGGA MENJADI TARIF BISNIS, KEPERUNTUKAN USAHA. SESUAI INFO PELANGGAN, YBS SUDAH 4X DATANG KE KANTOR PLN SETEMPAT SEJAK BULAN AGUSTUS 2022 DENGAN MELENGKAPI PERSYARATAN, NAMUN HANYA DIINFOKAN BAHWA AKAN DISURVEY. PELANGGAN MERASA KECEWA KARENA SAMPAI SAAT INI BELUM DISURVEY. ",
                    "media": "Instagram",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103769",
                    "waktu_lapor": "01/02/2023 12:31:11",
                    "waktu_response": "01/02/2023 13:01:36",
                    "waktu_recovery": "01/02/2023 15:31:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1825,
                    "durasi_recovery_time": 8978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bastian Fredrick Panjaitan",
                    "alamat_pelapor": "KK BJ MENTENG B No.197 RT.000 RW.00 BJ MENTENG",
                    "no_telp_pelapor": "6285216626791",
                    "keterangan_pelapor": "Mcb turun terus tidak ada pemakaian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5323020100458",
                    "waktu_lapor": "01/02/2023 12:31:47",
                    "waktu_response": "01/02/2023 13:12:20",
                    "waktu_recovery": "01/02/2023 14:21:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2433,
                    "durasi_recovery_time": 4155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGA",
                    "alamat_pelapor": "JL PARUNG JAYA KP PONDOK BAHAR NO 99 RT-2 RW-2 KEL PONDOK BAHAR KEC KARANGTENGAH KOTA TANGERANG  / DPN SMPN 24 ",
                    "no_telp_pelapor": "6287776852448",
                    "keterangan_pelapor": "SEJAK TGL 2 JUNI 2022 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG TERKAIT NO LAPOR GANGGUAN  G5422060217165, NO METER 86052324539, PTL MENYALA, MOHON PENORMALAN KEMBALI PTLNYA SESUAI KETENTUAN DAN PENGANTIAN MATERIALNYA KARENA ALARM LPB TERUS BERBUNYI SERTA KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020103776",
                    "waktu_lapor": "01/02/2023 12:32:19",
                    "waktu_response": "01/02/2023 12:48:45",
                    "waktu_recovery": "01/02/2023 15:57:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 986,
                    "durasi_recovery_time": 11304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDUL CHAFID",
                    "alamat_pelapor": "Jl. Kemantren 1 No.6 rt9 RW 3",
                    "no_telp_pelapor": "6281334422374",
                    "keterangan_pelapor": "spaneng turun gak normal, peralatan rusak semuanya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020103777",
                    "waktu_lapor": "01/02/2023 12:32:33",
                    "waktu_response": "01/02/2023 12:33:02",
                    "waktu_recovery": "01/02/2023 13:05:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 1933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agnes kusumah wardhani",
                    "alamat_pelapor": "PR PURI MELODI MANGKUBUMI No.C1 RT.2 RW.1 CIPARI",
                    "no_telp_pelapor": "6289639017666",
                    "keterangan_pelapor": "saya isi ulang token tapi gagal terus , sudah 2x input dan 2x pembelian 5634 8232 1887 2784 7440 dan 0825 7970 1160 1088 0976 . mohon segera dibantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020103779",
                    "waktu_lapor": "01/02/2023 12:32:48",
                    "waktu_response": "01/02/2023 12:38:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 333,
                    "durasi_recovery_time": 33934870,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUDY TJANDRA",
                    "alamat_pelapor": "JL. JELAMBAR BARAT 2 \\nRT. 10 RW. 11 NO. 101\\nKELURAHAN JELAMBAR BARU\\nKECAMATAN GROGOL PETAMBURAN\\nJAKARTA BARAT 11460\\n(SEBELAH LAUNDRY 101)",
                    "no_telp_pelapor": "087880606233",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN PROSES TURUN DAYA (R2T/5500 VA - R1T / 1300 VA) MELALUI APLIKASI PLN MOBILE DENGAN STATUS PERMOHONAN MENUNGGU VERIFIKASI PLN UNIT DAN STATUS PADA AP2T PERMOHONAN BELUM DISAHKAN MANAGER. YBS INGIN SEGERA DAPAT DITINDAKLANJUTI.",
                    "media": "Email",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103780",
                    "waktu_lapor": "01/02/2023 12:33:10",
                    "waktu_response": "01/02/2023 12:36:15",
                    "waktu_recovery": "01/02/2023 13:29:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 3178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FARIDA ",
                    "alamat_pelapor": "JL KAV DARUSALAM 3 RT3/8 NO 0 KEL KETAPANG KEC CIPONDOH KOTA TANGERANG BANTEN",
                    "no_telp_pelapor": "0215440328",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PS (L/1.300 VA), KEPERUNTUKAN PESTA SELAMA 2  HARI TGL 3 FEB 2023 S/D TGL 04 FEB2023  PUKUL 09.00  WIB MELALUI PLN 123 DENGAN NO AGENDA 566100132302010001  DAN NO REGISTER 5661029003050. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103781",
                    "waktu_lapor": "01/02/2023 12:33:18",
                    "waktu_response": "01/02/2023 12:33:39",
                    "waktu_recovery": "01/02/2023 13:15:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 2534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SARI ",
                    "alamat_pelapor": "JL SALEMBARAN  JATI  RT 2/3  KEL  SALEMBARAN  JATI KEC KOSAMBI DEPAN PERGUDANGAN  99 / WATRG KAB TANGERANG",
                    "no_telp_pelapor": "02152395721",
                    "keterangan_pelapor": "TGL 29/1/22  PENANGANAN GANGGUAN PTL APP RUSAK  OLEH PETUGAS (BPNANANG DAN ROSIDIN ) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 24155. MOHON SEGERA  APP DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103782",
                    "waktu_lapor": "01/02/2023 12:33:19",
                    "waktu_response": "01/02/2023 12:48:26",
                    "waktu_recovery": "01/02/2023 13:07:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 1132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RISA",
                    "alamat_pelapor": "JL TEGAL CUPEK GG SINTA KERO NO 34 RT -/- KEL KEROBOKAN KEC KUTA UTARA KAB BADUNG ACUAN LOKASI -",
                    "no_telp_pelapor": "081213230315",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT TGL 27/01/23 TELAH DILAKUKAN SURVEY PROSES PINDAH JARINGAN DENGAN NO LAPOR K5423012503493 NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020103783",
                    "waktu_lapor": "01/02/2023 12:33:48",
                    "waktu_response": "01/02/2023 12:34:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 66,
                    "durasi_recovery_time": 33935077,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA",
                    "alamat_pelapor": "KK SEKNEG MEDE 2 RT02/RW02 KEL PANUNGGANGAN UTARA KEC PINANG KOTA TANGGERANG ",
                    "no_telp_pelapor": "082113677029",
                    "keterangan_pelapor": "MUTASI_K (G9923020188292:DI WILAYAH TSB PTL SERING PADAM PADA SAAT CUACA HUJAN (SESUAI INFO PELANGGAN DALAM 3 BULAN PADA SAAT HUJAN SELALU PADAM ).) - DI WILAYAH TSB PTL SERING PADAM PADA SAAT CUACA HUJAN (SESUAI INFO PELANGGAN DALAM 3 BULAN PADA SAT HUJAN SELALU PADAM ).",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5323020100460",
                    "waktu_lapor": "01/02/2023 12:34:02",
                    "waktu_response": "01/02/2023 13:05:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1911,
                    "durasi_recovery_time": 33933218,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01328012768",
                    "nama_pelapor": "BP UJANG",
                    "alamat_pelapor": "JL PARAKAN WAAS NO.21 RT/RW 1/7 KEL.BATUNUNGGAL KIDUL KOTA BDG",
                    "no_telp_pelapor": "082115612378",
                    "keterangan_pelapor": "MUTASI_K (G9923020188325:mohon dibantu, pelanggan sudah dipandu terkait kct.. tapi token masih tetap reject) - PELANGGAN KESULITAN INPUT NO STROOM 04584733931492089819 TERTERA REJECT. SISA 169.64 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020103786",
                    "waktu_lapor": "01/02/2023 12:34:15",
                    "waktu_response": "01/02/2023 12:58:28",
                    "waktu_recovery": "01/02/2023 13:18:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1453,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "JL. RAYA PULAU GEBANG NO. 32 RT. 12 RW. 06 KEL. PULO GEBANG KEC. CAKUNG JAKTIM ( LOKASI DEKAT BENGKEL HONDA )",
                    "no_telp_pelapor": "08112556887",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER: 14011916088. TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN . PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST). PTL MENYALA SISA KWH: 56 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103789",
                    "waktu_lapor": "01/02/2023 12:34:24",
                    "waktu_response": "01/02/2023 12:38:34",
                    "waktu_recovery": "01/02/2023 13:28:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 2996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satria Akhiratul Rahmad",
                    "alamat_pelapor": "PR WISMAMAS II L7 No.21 PSK",
                    "no_telp_pelapor": "62895357861224",
                    "keterangan_pelapor": "meteran listrik tidak berjalan atau angaknya menetap",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103794",
                    "waktu_lapor": "01/02/2023 12:35:08",
                    "waktu_response": "01/02/2023 12:53:54",
                    "waktu_recovery": "01/02/2023 13:42:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1126,
                    "durasi_recovery_time": 2892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD RIF'AN KHUDLORI",
                    "alamat_pelapor": "DN BALONGAN No. RT.11 RW.3 JANTI",
                    "no_telp_pelapor": "6281331107761",
                    "keterangan_pelapor": "mohon informasinya untuk status rubah daya dan no pembayarannya.\\nID Transaksi :PLN/5118101022023002849dan Nomor Agenda :511819922302013845\\n\\nterima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020103795",
                    "waktu_lapor": "01/02/2023 12:35:21",
                    "waktu_response": "01/02/2023 12:48:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 761,
                    "durasi_recovery_time": 33934289,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Safi'i",
                    "alamat_pelapor": "JL DS SUKA BUMI No.0",
                    "no_telp_pelapor": "6285357485405",
                    "keterangan_pelapor": "MUTASI_K (G9923020188293:gangguan) - mohon di bantu ct pak kWh padam \\nposko Pakuan ratu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020103798",
                    "waktu_lapor": "01/02/2023 12:35:46",
                    "waktu_response": "01/02/2023 13:12:54",
                    "waktu_recovery": "01/02/2023 14:37:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2228,
                    "durasi_recovery_time": 5062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nadya Prilly",
                    "alamat_pelapor": "jln candi deres... ",
                    "no_telp_pelapor": "6281332116463",
                    "keterangan_pelapor": "nomor token di isi pulsa gagal. \\nsetelah lapor... nomor token sudah di ganti.\\ndi isi pulsa bisa... tetapi untuk memasukkan no token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENCONG"
                },
                {
                    "no_laporan": "K5423020103802",
                    "waktu_lapor": "01/02/2023 12:36:24",
                    "waktu_response": "01/02/2023 12:42:04",
                    "waktu_recovery": "01/02/2023 12:51:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 575,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Mulyono",
                    "alamat_pelapor": "balerejo rt 03 rw 09, watagung baturetno",
                    "no_telp_pelapor": "6282326005871",
                    "keterangan_pelapor": "beli pulsa kok gk bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020103803",
                    "waktu_lapor": "01/02/2023 12:36:40",
                    "waktu_response": "01/02/2023 12:40:06",
                    "waktu_recovery": "01/02/2023 15:31:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 10277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy susanto",
                    "alamat_pelapor": "JL KAPT DULASIM 7A/ No.002 RT.002 RW.01 KRAMAT ING",
                    "no_telp_pelapor": "6285731633339",
                    "keterangan_pelapor": "minta pergantian pemasangan dari meteran ke token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020103805",
                    "waktu_lapor": "01/02/2023 12:37:06",
                    "waktu_response": "01/02/2023 14:27:30",
                    "waktu_recovery": "01/02/2023 15:22:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6624,
                    "durasi_recovery_time": 3301,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MERI",
                    "alamat_pelapor": "JL. BONTO RAMBA NO. 35 RW. 01 KEL. TAMALAN REA KEC.  MAKASSAR KOTA MAKASSAR SULSEL (DEKAT WIHARA)",
                    "no_telp_pelapor": "081355663994",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 16.47 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020103809",
                    "waktu_lapor": "01/02/2023 12:37:46",
                    "waktu_response": "01/02/2023 13:18:53",
                    "waktu_recovery": "01/02/2023 13:19:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2467,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andrean miyatami",
                    "alamat_pelapor": "DN DOPANG TENGAH No.",
                    "no_telp_pelapor": "6287865521900",
                    "keterangan_pelapor": "token tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020103810",
                    "waktu_lapor": "01/02/2023 12:37:52",
                    "waktu_response": "01/02/2023 13:18:52",
                    "waktu_recovery": "01/02/2023 13:38:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2460,
                    "durasi_recovery_time": 1162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PATAR DEAN OTTO",
                    "alamat_pelapor": "JL PURNAWIRAWAN NO 20 RT --/-- KEL SATRIA KEC PADANG HILIR KOTA TEBING TINGGI PRV SUMUT.",
                    "no_telp_pelapor": "081375719459",
                    "keterangan_pelapor": "LEBIH TAGIH. REK FEBRUARI 23 ST AK AP2T 2023 : 17907 ST AK ACMT : 17907, STAND APP TGL 01/02/23 = 17615  (SETEMPAT RUMAH DIHUNI, DAN PETUGAS CATER RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020103811",
                    "waktu_lapor": "01/02/2023 12:38:04",
                    "waktu_response": "01/02/2023 12:42:39",
                    "waktu_recovery": "01/02/2023 13:14:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 1930,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Ari Sadewo",
                    "alamat_pelapor": "JL RY PABUARAN RT1/2 No.0 RT.0",
                    "no_telp_pelapor": "6285875909193",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103812",
                    "waktu_lapor": "01/02/2023 12:38:13",
                    "waktu_response": "01/02/2023 12:45:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 450,
                    "durasi_recovery_time": 33934428,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sania Alfira",
                    "alamat_pelapor": "Bagan batu jln.hj Slamet km4",
                    "no_telp_pelapor": "6282284461360",
                    "keterangan_pelapor": "MUTASI_K (G9923020188290:c) - periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAGAN BATU"
                },
                {
                    "no_laporan": "K5423020103814",
                    "waktu_lapor": "01/02/2023 12:38:24",
                    "waktu_response": "01/02/2023 12:40:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 33934728,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suardi Asfar",
                    "alamat_pelapor": "DN BONTO RITA No. SOPA",
                    "no_telp_pelapor": "6281340856824",
                    "keterangan_pelapor": "MUTASI_K (G9923020188284:YANMA) - Gagal Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020103816",
                    "waktu_lapor": "01/02/2023 12:38:55",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675255135,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dita Hasyim",
                    "alamat_pelapor": "KP SUNGGUMANI No.0",
                    "no_telp_pelapor": "6285756105446",
                    "keterangan_pelapor": "Tagihan tidak sesuai dengan pemakaian padahal yg tinggal cuma 2 orgtua sama 1 anak cwok itupun jrg drumah krna kuliah. mohon pengecekkannya di rmh orgtua kami sblm kami ke kantor trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K1423020100294",
                    "waktu_lapor": "01/02/2023 12:39:31",
                    "waktu_response": "01/02/2023 13:28:18",
                    "waktu_recovery": "01/02/2023 13:29:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2927,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JLN PADARINGAN NO. - RT. 2 RW. - DESA PURWAJAYA KEC. LOAJANAN KAB KUTAI KARTA NEGARA PROV KALTIM. ",
                    "no_telp_pelapor": "85346775655",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32174989775 SISA KWH 12.62 DAN NO TOKEN 64540692439369424476.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5423020103819",
                    "waktu_lapor": "01/02/2023 12:39:26",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675255166,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfiadi",
                    "alamat_pelapor": "DN TIMUR NYALABU DAYA No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281996625646",
                    "keterangan_pelapor": "gagal dalam pembelian token..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020103820",
                    "waktu_lapor": "01/02/2023 12:39:35",
                    "waktu_response": "01/02/2023 14:45:59",
                    "waktu_recovery": "01/02/2023 15:53:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7584,
                    "durasi_recovery_time": 4064,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iblano parosa",
                    "alamat_pelapor": "JL BARIANG CIBADAK AMPO No.",
                    "no_telp_pelapor": "6285363610019",
                    "keterangan_pelapor": "ada kendala pada jaringan/kabel listrik yang mengarah kerumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5523020100470",
                    "waktu_lapor": "01/02/2023 12:39:38",
                    "waktu_response": "01/02/2023 12:58:28",
                    "waktu_recovery": "01/02/2023 13:17:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1130,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAN JAYADI ",
                    "alamat_pelapor": "JL SELAWING DASAN BARU DN BELAMBANG DS SAKRA SELATAN KEC SAKRA KOTA LOMBOK TIMUR,BELAKANG SDN 4 SAKRA SELATAN ",
                    "no_telp_pelapor": "087763305573",
                    "keterangan_pelapor": "1 APP PRABAYAR (  TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 20. NO TOKEN :71205469989172020310",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020103821",
                    "waktu_lapor": "01/02/2023 12:39:47",
                    "waktu_response": "01/02/2023 12:43:13",
                    "waktu_recovery": "01/02/2023 13:01:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 1071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "KK CIKANDE GRIYA ASRI BLOK C2 NO.56 RT 001 / RW 010 CLUSTER KENARI, KEL CIKANDE, KEC CIKANDE, KAB SERANG, BANTEN ",
                    "no_telp_pelapor": "089653030736",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 24/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR KARENA PEREMEJAAN APP TUA. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH PADA APP LAMA (NO METER: 46001582660). MOHON SISA KWH TSB DAPAT DIKONVERSI KE APP BARU (NO METER: 14460946404)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020103825",
                    "waktu_lapor": "01/02/2023 12:39:59",
                    "waktu_response": "01/02/2023 13:49:55",
                    "waktu_recovery": "01/02/2023 14:07:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4196,
                    "durasi_recovery_time": 1043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ryan Adi Wijaya",
                    "alamat_pelapor": "DS KARANG ASEM No. RT. 0 RW. 0 PATOKAN",
                    "no_telp_pelapor": "6281916249400",
                    "keterangan_pelapor": "pemakaian listrik tidak masuk akal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5423020103829",
                    "waktu_lapor": "01/02/2023 12:40:18",
                    "waktu_response": "01/02/2023 13:12:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1910,
                    "durasi_recovery_time": 33932843,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "marzuki",
                    "alamat_pelapor": "DS MNS JOJO KEC. MUTIARA TIMUR No.0 -",
                    "no_telp_pelapor": "6285277602771",
                    "keterangan_pelapor": "MUTASI_K (G9923020188312:gangguan) - sdh beli toke listrik. TDK mau ketika diaktifkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEUREUNEUN"
                },
                {
                    "no_laporan": "K5423020103830",
                    "waktu_lapor": "01/02/2023 12:40:42",
                    "waktu_response": "01/02/2023 13:07:39",
                    "waktu_recovery": "01/02/2023 14:43:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1617,
                    "durasi_recovery_time": 5757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARTANTO TAMPUBOLON",
                    "alamat_pelapor": "KK MEDANG LESTARI BLK B3-G-34 PAGEDANGAN",
                    "no_telp_pelapor": "6281288540446",
                    "keterangan_pelapor": "bulan Februari tagihan listrik saya mencapai 1 jt lebih padahal jarang dipakai",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103832",
                    "waktu_lapor": "01/02/2023 12:41:06",
                    "waktu_response": "01/02/2023 12:52:13",
                    "waktu_recovery": "01/02/2023 14:09:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 4618,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000911111248860",
                    "nama_pelapor": "BP YANTO",
                    "alamat_pelapor": " PERUMNAS JL WIBISANA 14. BLOK LQ NO 12 RT 04/19 KARAWANG JABAR",
                    "no_telp_pelapor": "089657669412 ",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 22967, ST APP TGL 1/2/2023= 22914. REK ( BELUM DILUNASI). RUMAH DIHUNI,PAGAR TIDAK DIKUNCI,APP MUDAH DIJANGKAU, TDK TAHU PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020103840",
                    "waktu_lapor": "01/02/2023 12:41:30",
                    "waktu_response": "01/02/2023 12:43:06",
                    "waktu_recovery": "01/02/2023 13:14:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 1897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Ari Sadewo",
                    "alamat_pelapor": "Jl. Raya Pabuaran No.19-A",
                    "no_telp_pelapor": "6285875909193",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103841",
                    "waktu_lapor": "01/02/2023 12:41:35",
                    "waktu_response": "01/02/2023 12:59:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1086,
                    "durasi_recovery_time": 33933590,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "bara",
                    "alamat_pelapor": "Jalan HM Ali Mausin",
                    "no_telp_pelapor": "628176770821",
                    "keterangan_pelapor": "MUTASI_K (G9923020188364:urgent) - gagal input token yg dibeli via mobile bca",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103844",
                    "waktu_lapor": "01/02/2023 12:41:48",
                    "waktu_response": "01/02/2023 12:55:48",
                    "waktu_recovery": "01/02/2023 15:48:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 840,
                    "durasi_recovery_time": 10391,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NASICHIN",
                    "alamat_pelapor": "DS KANDANGAN TIMUR No.0 RT.7 RW.4 KREMBUNG",
                    "no_telp_pelapor": "6289508852000",
                    "keterangan_pelapor": "tolong bantu \\ntoken listrik gagal dimasukkan\\nminta key token nya yaa\\n\\n32010571845, SUKSES. SN: 5129-3657-6865-5125-1169/FITRI-ASTUTIK/R1M/900VA/67,9KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5523020100473",
                    "waktu_lapor": "01/02/2023 12:41:55",
                    "waktu_response": "01/02/2023 12:50:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 544,
                    "durasi_recovery_time": 33934112,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HEJA ",
                    "alamat_pelapor": "JL BAHAGIA G.PELITA NO.32 KEL TITI RANTE KEC MEDAN BARU KOTA MEDAN ",
                    "no_telp_pelapor": "085212271321",
                    "keterangan_pelapor": "MUTASI_K (G9923020188295:Gangguan) - 1 APP PRABAYAR TIDAK BISA MEMASUKKAN PULSA. SETIAP MENEKAN ENTER LAYAR KEMBALI KE TAMPILAN AWAL ( PTL MENYALA )\\nSISA PLS : 106 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020103846",
                    "waktu_lapor": "01/02/2023 12:42:12",
                    "waktu_response": "01/02/2023 12:46:39",
                    "waktu_recovery": "01/02/2023 13:41:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 3295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bapak Lukman Hakim / @NLookm ",
                    "alamat_pelapor": "NIRMALA ASRI PONDOK RANGGON RT/RW: 004/06 NO. 188, HARJAMUKTI, CIMANGGIS, DEPOK 16454 ",
                    "no_telp_pelapor": "085649767092",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223010101454. INFO PELANGGAN BELUM ADA TINDAK LANJUT. MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN DISPLAY TERTERA (USANG) PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 15 OKTOBER 2022 SEBESAR RP. 100.000,- DENGAN NOMOR TOKEN 1761-5467-1675-7461-5190 DAN SISA 3.02 KWH. TERKAIT K5223013001653",
                    "media": "Twitter",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020103849",
                    "waktu_lapor": "01/02/2023 12:42:31",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675255351,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Karina shop",
                    "alamat_pelapor": "DS PURWOSARI No.0 RT. 4 RW. 2 PURWOSARI",
                    "no_telp_pelapor": "6285733721400",
                    "keterangan_pelapor": "token tidak bisa dimasukkan, ada tulisan 9898",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKOREJO"
                },
                {
                    "no_laporan": "K5423020103850",
                    "waktu_lapor": "01/02/2023 12:42:39",
                    "waktu_response": "01/02/2023 13:26:54",
                    "waktu_recovery": "01/02/2023 14:37:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2655,
                    "durasi_recovery_time": 4244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "94069884",
                    "nama_pelapor": "BP HERMIN",
                    "alamat_pelapor": "  JL.PANGLIMA POLIM GG.MANGGA 2 LORONG MANGGA HARUM MANIS",
                    "no_telp_pelapor": "085748187930 ",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 28880, ST AK 42, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 42. REK ( BELUM DILUNASI). YBS KOMPLAIN TAGIHAN SAAT INI DAN SESUAI INFO PELNGGAN DIHUNI, PAGAR TIDAK DIKUNCI, PETUGAS RUTIN DATANG",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K1423020100296",
                    "waktu_lapor": "01/02/2023 12:42:41",
                    "waktu_response": "01/02/2023 14:21:34",
                    "waktu_recovery": "01/02/2023 14:43:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5933,
                    "durasi_recovery_time": 1298,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001303202",
                    "nama_pelapor": "BP WAWAN",
                    "alamat_pelapor": "JLN. SELAHUNI   NO. 32 KP. SELAHUNI  RT-3 / RW-6 KEL. CIOMAS RAHAYU KEC. CIOMAS KLAB BOGOR // DEKAT GOR VICTORY HALL ADA RUMAH BESAR WARNA PUTIH MASUK GANG LOKASI RUMAH BP WAWAN",
                    "no_telp_pelapor": "6285811810880",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT. PELANGGAN SEBELUMNYA MENGAJUKAN GESER APP NAMUN PELANGGAN MERASA KECEWA KARENA KABEL PADA APP KE MCB YANG BERWARNA MERAH DI GANTI PETUGAS MENJADI WARNA BIRU DAN UKURAN LEBIH KECIL DAN 1 BAUT DI APP TIDAK DIPASANG PETUGAS. PELANGGAN MEMINTA AGAR EMASANGAN APPNYA DI PASANG SEPERTI SEBELUMNYA. // PELANGGAN MENGHUBUNGI KEMBALI CC.52.ADILA PUKUL 12.44",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020103854",
                    "waktu_lapor": "01/02/2023 12:43:10",
                    "waktu_response": "01/02/2023 13:09:10",
                    "waktu_recovery": "01/02/2023 13:17:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1560,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi putra",
                    "alamat_pelapor": "Jl. Pariaman - Malalak",
                    "no_telp_pelapor": "6285363860338",
                    "keterangan_pelapor": "sudah membeli token listrik..sudah mengisi nomor token dengan benar tetapi selalu gagal mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTO TUO"
                },
                {
                    "no_laporan": "K5523020100476",
                    "waktu_lapor": "01/02/2023 12:43:21",
                    "waktu_response": "01/02/2023 12:47:50",
                    "waktu_recovery": "01/02/2023 13:06:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 1139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3710632",
                    "nama_pelapor": "BP LOKMAN",
                    "alamat_pelapor": "JL PEMUDA IV No. 10 KEL  RENON KEC  DENPASAR SELATAN, KOTA DENPASAR, BALI. ",
                    "no_telp_pelapor": "0361235984",
                    "keterangan_pelapor": "MOHON PENGAMANAN APP  PELANGGAN INGIN PEMASANGAN BATU ALAM PADA TEMBOK TEMPAT APP TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5123020100783",
                    "waktu_lapor": "01/02/2023 12:43:46",
                    "waktu_response": "01/02/2023 12:44:15",
                    "waktu_recovery": "01/02/2023 14:53:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 7755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JLN RAYA SETU GG SEJAHTERA RT 5 RW 1 NO 23 KEL SETU KEC CIPAYUNG KOTA JAKARTA TIMUR 13880",
                    "no_telp_pelapor": "081213553453",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA ICONPAY  . PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN INGIN DISAMBUNG DI HARI INI . NO LAPOR K5423013109985 , K5423013109890 DAN K5423013110152 BELUM ADA KONFIRMASI DARI PETUGAS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103859",
                    "waktu_lapor": "01/02/2023 12:43:53",
                    "waktu_response": "01/02/2023 13:14:41",
                    "waktu_recovery": "01/02/2023 15:49:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1848,
                    "durasi_recovery_time": 9260,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yanni kusno",
                    "alamat_pelapor": "JL SUMATERA BELAWAN",
                    "no_telp_pelapor": "6285261034113",
                    "keterangan_pelapor": "gagal isi pulsa PELANGGAN BERSEDIA MEMBATALKAN LAPORANYA CC.12.CITRA LAPORAN BARU G1223020100244",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5423020103860",
                    "waktu_lapor": "01/02/2023 12:43:56",
                    "waktu_response": "01/02/2023 12:53:27",
                    "waktu_recovery": "01/02/2023 13:27:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 2071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSTAIN",
                    "alamat_pelapor": "DS CANGKAREMAN No. KONANG",
                    "no_telp_pelapor": "6287749203113",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020103864",
                    "waktu_lapor": "01/02/2023 12:44:04",
                    "waktu_response": "01/02/2023 13:37:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3216,
                    "durasi_recovery_time": 33931311,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nengah Diarna",
                    "alamat_pelapor": "DS TANAK EMBET RT. RW. BATU LAYAR",
                    "no_telp_pelapor": "6281805742550",
                    "keterangan_pelapor": "MUTASI_K (G9923020188369:teknis) - memasukan token listrik laporan di meteran reject",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020103865",
                    "waktu_lapor": "01/02/2023 12:44:09",
                    "waktu_response": "01/02/2023 13:14:03",
                    "waktu_recovery": "01/02/2023 14:30:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1794,
                    "durasi_recovery_time": 4586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jonson",
                    "alamat_pelapor": "Jl. Rw. Bunga XIV No.102",
                    "no_telp_pelapor": "628567819121",
                    "keterangan_pelapor": "Tidak bisa mengisi token listrik, sudah di ulang 2x muncul tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103867",
                    "waktu_lapor": "01/02/2023 12:44:23",
                    "waktu_response": "01/02/2023 12:57:38",
                    "waktu_recovery": "01/02/2023 13:29:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 795,
                    "durasi_recovery_time": 1909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "raden",
                    "alamat_pelapor": "DS PATOMAN No.22 RT.2 RW.2 PATOMAN",
                    "no_telp_pelapor": "6285709364415",
                    "keterangan_pelapor": "kwh rusak,diajukan pergantian meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5423020103873",
                    "waktu_lapor": "01/02/2023 12:45:01",
                    "waktu_response": "01/02/2023 12:47:09",
                    "waktu_recovery": "01/02/2023 15:41:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 128,
                    "durasi_recovery_time": 10489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA ",
                    "alamat_pelapor": "JL CINERE RAYA NO 7 RT 05/10 KEL CINERE  KEC CINERE DEPOK JAWA BARAT",
                    "no_telp_pelapor": "02175907514",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN . PROSES GESER SR DIKARENAKAN POSISINYA MELEWATI JENDELA PELANGGAN , PEMOHON MENGAKU SEBAGAI YG DIKUASAKAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103880",
                    "waktu_lapor": "01/02/2023 12:45:48",
                    "waktu_response": "01/02/2023 12:54:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 503,
                    "durasi_recovery_time": 33933920,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "erawan mujiyanto",
                    "alamat_pelapor": "jonggrangan rt02,srihardono,pundong,bantul,yogyakarta",
                    "no_telp_pelapor": "628121556390",
                    "keterangan_pelapor": "MUTASI_K (G9923020188415:padam) - listrik padam, tetangga tidak padam, saklar meteran tidak off. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020103881",
                    "waktu_lapor": "01/02/2023 12:46:13",
                    "waktu_response": "01/02/2023 12:53:21",
                    "waktu_recovery": "01/02/2023 15:52:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 428,
                    "durasi_recovery_time": 10768,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TIMBUL",
                    "alamat_pelapor": "KK NERADA BLOK B2E NO.1 JL CENDRAWASIH  CIPAYUNG, CIPAYUNG, CIPUTAT, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "081381131515",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 25/01/23 PROSES TD (R2T/3.500 VA -R1T/2.200 VA) MELALUI APLIKASI PLN MOBILE DENGAN NO AGENDA 543609922301253772 NAMUN PADA DATA AP2T PERMOHONAN BELUM DISAHKAN MANAGER. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103884",
                    "waktu_lapor": "01/02/2023 12:46:30",
                    "waktu_response": "01/02/2023 12:50:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 33934167,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nyoman widana",
                    "alamat_pelapor": "PR SARI JIMB JL TAMAN BARUNA GG. CEMPAKA No.5 RT.0 RW.0 JIMBARAN",
                    "no_telp_pelapor": "6282145433267",
                    "keterangan_pelapor": "MUTASI_K (G9923020188344:listrik padam 0 tdk berfungsi) - listrik padam karna nol gak brfungsi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103886",
                    "waktu_lapor": "01/02/2023 12:47:07",
                    "waktu_response": "01/02/2023 12:50:27",
                    "waktu_recovery": "01/02/2023 13:20:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 1789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ENDIN",
                    "alamat_pelapor": "ko lebak pendey",
                    "no_telp_pelapor": "6285817816366",
                    "keterangan_pelapor": "tidak bisa masukin token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K1423020100299",
                    "waktu_lapor": "01/02/2023 12:47:29",
                    "waktu_response": "01/02/2023 13:05:34",
                    "waktu_recovery": "01/02/2023 14:53:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1085,
                    "durasi_recovery_time": 6503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "JLN THAMRIN UJUNG NO. 180 A RT. - RW. - KEL. SUKAMAJU KEC. SAIL KOTA PEKANBARU PROV RIAU.",
                    "no_telp_pelapor": "082385555577",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32158680556 SISA KWH 19.76 DAN NO TOKEN 37266249608467738592, 38647138157658306379.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020103888",
                    "waktu_lapor": "01/02/2023 12:47:30",
                    "waktu_response": "01/02/2023 12:49:35",
                    "waktu_recovery": "01/02/2023 15:42:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 10402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FATIH",
                    "alamat_pelapor": "PONDOK PESANTRE UMMU QURA JL RAYA PONDOK CABE RT 1/4 KEL ONDOK CABE ILIR KEC PAMULANG KOTA TANGSEL",
                    "no_telp_pelapor": "085870267450",
                    "keterangan_pelapor": "MOHON UNTUK TINDAKLANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN PROSES TD ( R3/7700 VA - R2/3500 VA) DENGAN NO AGENDA 543609922301313967, NAMU PADA STATUS AP2T MASIH MENUNGGU PERMOHONAN BELUM DISAHKAN MANAGER.",
                    "media": "Email",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103891",
                    "waktu_lapor": "01/02/2023 12:47:49",
                    "waktu_response": "01/02/2023 12:53:46",
                    "waktu_recovery": "01/02/2023 13:24:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 357,
                    "durasi_recovery_time": 1864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur hidayat",
                    "alamat_pelapor": "Perum Kutabumi 6 ResidenceBlk.G12,no.3Rajeg",
                    "no_telp_pelapor": "6285775166442",
                    "keterangan_pelapor": "isi token di meteran gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100480",
                    "waktu_lapor": "01/02/2023 12:47:54",
                    "waktu_response": "01/02/2023 12:53:58",
                    "waktu_recovery": "01/02/2023 14:04:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 364,
                    "durasi_recovery_time": 4249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YAYAH ",
                    "alamat_pelapor": "JL ANYELIR NO -  KP SUKAKARYA DS BABAKAN ASEM RT 3 RW 10 KEC TELUK NAGA KAB TANGERANG LOKASI : DEKAT DR SUPARDI , LEWAT KOMPLEK GARUDA BLOK A PALING UJUNG ADA WARUNG WARNA KUNING \\n",
                    "no_telp_pelapor": "087890845151",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. NO TOKEN : 55761177307476016814, SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 11.34",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103892",
                    "waktu_lapor": "01/02/2023 12:48:04",
                    "waktu_response": "01/02/2023 12:59:11",
                    "waktu_recovery": "01/02/2023 14:26:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 5258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL PONCOL JAYA II NO 47   RT-13 / RW-7 KEL GANDARIA SELATAN KEC CILANDAK KOTA JAKARTA SELATAN ACUAN LOKASI DEKAT PUSKESMAS GANDARIA SELATAN",
                    "no_telp_pelapor": "0217504003",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PTL MENYALA SISA KWH TIDAK MENGETAHUI. DATA PADA AP2T TIDAK TERDAPAT BLOCKING ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103894",
                    "waktu_lapor": "01/02/2023 12:48:10",
                    "waktu_response": "01/02/2023 12:58:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 643,
                    "durasi_recovery_time": 33933638,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sugeng pambengkas",
                    "alamat_pelapor": "JL BINTARA 14 No. RT.6 RW.9",
                    "no_telp_pelapor": "6285692514122",
                    "keterangan_pelapor": "MUTASI_K (G9923020188300:urgent) - Listrik mati kwh meternya hidup",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103903",
                    "waktu_lapor": "01/02/2023 12:49:01",
                    "waktu_response": "01/02/2023 12:53:19",
                    "waktu_recovery": "01/02/2023 13:24:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 1862,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masruroh",
                    "alamat_pelapor": "KP BERAMAH DALEMAN No. RT. RW. BANGKALAN",
                    "no_telp_pelapor": "6287774598866",
                    "keterangan_pelapor": "saat isi ulang pulsa, gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020103904",
                    "waktu_lapor": "01/02/2023 12:49:15",
                    "waktu_response": "01/02/2023 13:06:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1046,
                    "durasi_recovery_time": 33933170,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sugeng Setiawan, S. H.",
                    "alamat_pelapor": "KP KARANGASEM No. RT.0 RW.0",
                    "no_telp_pelapor": "6283847899333",
                    "keterangan_pelapor": "MUTASI_K (G9923020491238:cek) - Geser Meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020103905",
                    "waktu_lapor": "01/02/2023 12:49:24",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 13:39:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675255764,
                    "durasi_recovery_time": 1675258749,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL GARUDA     RT-1 / RW-2 NO 47 KEC CIPUTAT KEL SAWAH KOTA TANGSEL. DEKAT KECAMATAN CIPUTAT",
                    "no_telp_pelapor": "081287044424",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23  PELANGGAN DENGAN NO METER 14045574143 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST). SISA 37,23 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5223020100902",
                    "waktu_lapor": "01/02/2023 12:49:31",
                    "waktu_response": "01/02/2023 13:09:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1226,
                    "durasi_recovery_time": 33932974,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUKIMAN",
                    "alamat_pelapor": "JL.BUNG HATTA DN.PETELUAN DAYE, DS.ENGKOL, KEC.PUJUT, KAB.LOMBOK TENGAH > DEKAT SDN 2 SENGKOL",
                    "no_telp_pelapor": "6285792267804",
                    "keterangan_pelapor": "MUTASI_K (G9923020188311:kct) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 19,52 KWH (R1T/1300 VA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020103906",
                    "waktu_lapor": "01/02/2023 12:49:47",
                    "waktu_response": "01/02/2023 12:50:36",
                    "waktu_recovery": "01/02/2023 14:02:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 4324,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000064983",
                    "nama_pelapor": "IBU NENENG",
                    "alamat_pelapor": "JL TROPIKA 7 C NO.25 RT.0 RW.0 BEKASI, KEL SERTAJAYA, KEC CIKARANG TIMUR, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "02189261283",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 12/01/23 PELANGGAN MENGAJUKAN PROSES TD MELALUI PLN MOBILE DENGAN NO AGENDA 537049922301129202. NAMUN STATUS PADA PLN MOBILE (PERMOHONAN MENUNGGU VERIFIKASI PLN UNIT) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5323020100474",
                    "waktu_lapor": "01/02/2023 12:50:12",
                    "waktu_response": "01/02/2023 12:57:40",
                    "waktu_recovery": "01/02/2023 16:06:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 448,
                    "durasi_recovery_time": 11305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALAN",
                    "alamat_pelapor": "JL. SWADAYA, CLUSTER PRIMA SUKAMENAK INDAH NO. 45 KEL. SUKAMENAK KEC. MARGAHAYU KAB. BANDUNG / DEKAT COUNTER HP",
                    "no_telp_pelapor": "085100103540",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PEMINDAHAN JALUR KABEL SR INGIN LANGSUNG DARI TIANG (TIDAK DI KETTING DARI TETANGGA) KARENA TETANGGA PELANGGAN KEBERATAN\\n, NO METER : 56213341565",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020103912",
                    "waktu_lapor": "01/02/2023 12:50:12",
                    "waktu_response": "01/02/2023 13:16:40",
                    "waktu_recovery": "01/02/2023 13:18:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novi Harianto",
                    "alamat_pelapor": "JL PERWIRA No. BAGAN BESA",
                    "no_telp_pelapor": "6285264444448",
                    "keterangan_pelapor": "saya sudah melunasi tambah daya dari 1300 ke 3500 .permohonan sudah selesai tapi pegutas sampai saat ini belum datang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5423020103914",
                    "waktu_lapor": "01/02/2023 12:50:29",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675255829,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ARIE HSY",
                    "alamat_pelapor": "JL KARANG PANASAN No.",
                    "no_telp_pelapor": "6281234598168",
                    "keterangan_pelapor": "masukkan token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020103920",
                    "waktu_lapor": "01/02/2023 12:51:19",
                    "waktu_response": "01/02/2023 12:54:15",
                    "waktu_recovery": "01/02/2023 13:25:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1858,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Omcpare Pare",
                    "alamat_pelapor": "JL MANGGA No.0 RT.0 RW.0 LAGALIGO",
                    "no_telp_pelapor": "6282248632054",
                    "keterangan_pelapor": "Di kwh tower bts kami ada cicak mati, tolong dibantu bersihkan, tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020103922",
                    "waktu_lapor": "01/02/2023 12:51:30",
                    "waktu_response": "01/02/2023 13:15:21",
                    "waktu_recovery": "01/02/2023 14:07:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1431,
                    "durasi_recovery_time": 3135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAERI ",
                    "alamat_pelapor": "JL RAYA PABUARAN RT1/2 NO 40 KEL JATIRANGGON KEC JATISAMPURNNA BEKASI JAWA BARAT ",
                    "no_telp_pelapor": "0218455909",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL HAMPIR PADAM) SISA 12,95 KWH   NO TOKEN 0384 7455 1028 4071 7334, ID METER 32147744653",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103927",
                    "waktu_lapor": "01/02/2023 12:51:56",
                    "waktu_response": "01/02/2023 12:53:34",
                    "waktu_recovery": "01/02/2023 12:55:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14023227086",
                    "nama_pelapor": "BP DANI ",
                    "alamat_pelapor": "JL CIMENJANG GG IRTAD NO 35 RT 3/4 DS MEKAR MULYA KEC GEDE BAGE KOTA BANDUNG ",
                    "no_telp_pelapor": "0895612473050",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14023227086 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!.SISA 204.6 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020103928",
                    "waktu_lapor": "01/02/2023 12:52:06",
                    "waktu_response": "01/02/2023 13:01:41",
                    "waktu_recovery": "01/02/2023 13:30:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 575,
                    "durasi_recovery_time": 1754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ROBI",
                    "alamat_pelapor": "JL KP.MALANG NENGAH RT3/1 NO-  KEL CIKUYA KEC SOLEAR ACUAN LOKASI : SETEMPAT TOKO MATERIAL HARAPAN SENTOSA",
                    "no_telp_pelapor": "02159750453",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PERPINDAHAN KABEL SR DI KARENAKAN RENOVASI BANGUNAN. PELANGGAN SELAKU YANG DI KUASAKAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012802917, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN MENGINGINKAN TINDAK LANJUT SAAT INI JUGA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100477",
                    "waktu_lapor": "01/02/2023 12:52:23",
                    "waktu_response": "01/02/2023 13:03:57",
                    "waktu_recovery": "01/02/2023 13:56:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 694,
                    "durasi_recovery_time": 3154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0982882",
                    "nama_pelapor": "IBU AMALIA ",
                    "alamat_pelapor": "JL GUBENG KERTAJAYA GG 9A DALAM NO 3 RT 2 RW 5 KEL AIRLANGGA KEC GUBENG KOTA SURABAYA ACUAN LOKASI BELAKANG BALAI RW",
                    "no_telp_pelapor": "087854041099",
                    "keterangan_pelapor": "TERKAIT K5522120100530 TGL 14/09/2022 PENANGANAN GANGGUAN APP METER PRABAYAR GAGAL INPUT TOKEN DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5122091402057 DAN PELANGGAN SUDAH MENERIMA SURAT BERITA ACARA (801227). MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN. TERKAIT NO LAPOR K5522100500672, K5522110101067 DAN K5522110900413",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020103933",
                    "waktu_lapor": "01/02/2023 12:52:26",
                    "waktu_response": "01/02/2023 13:01:47",
                    "waktu_recovery": "01/02/2023 14:07:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 561,
                    "durasi_recovery_time": 3952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020103934",
                    "waktu_lapor": "01/02/2023 12:52:42",
                    "waktu_response": "01/02/2023 13:21:42",
                    "waktu_recovery": "01/02/2023 13:25:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1740,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REMON ",
                    "alamat_pelapor": "JL KEMBANG JOYO NO 24 DS KUTOHARJO     RT-2 / RW-2  KEC. - KAB PATI || SETEMPAT SKUTO PATI ",
                    "no_telp_pelapor": "081268813953",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN NO METER 86220211774 MEMILIKI ANGSURAN P2TL NO REGIS 5200443004422 . YBS MENGINGINKAN RINCIAN TERKAIT TAGIHAN TSB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020103937",
                    "waktu_lapor": "01/02/2023 12:53:14",
                    "waktu_response": "01/02/2023 13:07:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 885,
                    "durasi_recovery_time": 33933092,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ar",
                    "alamat_pelapor": "DN LENDANG SURO DUSUN TUTI No.0 RT.0 RW.0 SOKONG",
                    "no_telp_pelapor": "6285337173636",
                    "keterangan_pelapor": "MUTASI_K (G9923020188308:mhn dicek) - PINDAH KWH METER",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG"
                },
                {
                    "no_laporan": "K5423020103939",
                    "waktu_lapor": "01/02/2023 12:53:16",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675255996,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ansori ahmad",
                    "alamat_pelapor": "DS KARANG WIDORO No. RT. RW. 3 WAGIR",
                    "no_telp_pelapor": "6281217551815",
                    "keterangan_pelapor": "mohon informasi apa ada kendala pembelian token listrik . nomor meter Ini terblokir saat mau beli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020103943",
                    "waktu_lapor": "01/02/2023 12:53:46",
                    "waktu_response": "01/02/2023 12:57:54",
                    "waktu_recovery": "01/02/2023 13:17:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 1166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "afifuddin adnan",
                    "alamat_pelapor": "kalianyar,desa kalianyar kec.terara,kab.lotim,ntb",
                    "no_telp_pelapor": "6287773978210",
                    "keterangan_pelapor": "no token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5523020100486",
                    "waktu_lapor": "01/02/2023 12:54:03",
                    "waktu_response": "01/02/2023 12:55:56",
                    "waktu_recovery": "01/02/2023 13:03:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA TEGAR ",
                    "alamat_pelapor": "JL - NO - DN PELILIT DS PEJUKUTAN KEC NUSA PENIDA KAB KLUNGKUNG LOKASI : ATUH BEACH 2",
                    "no_telp_pelapor": "03665551705",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI  2023 BERIKUT BK  TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020103952",
                    "waktu_lapor": "01/02/2023 12:55:01",
                    "waktu_response": "01/02/2023 14:01:07",
                    "waktu_recovery": "01/02/2023 14:08:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3966,
                    "durasi_recovery_time": 455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GITO",
                    "alamat_pelapor": "JL MG BESAR IV 46 - RT-6 / RW-3 KEL TAMAN SARI KEC TAMAN SARI JAKARTA BARAT ",
                    "no_telp_pelapor": "0216297310",
                    "keterangan_pelapor": "TGL 01/02/23 DATANG PETUGAS MELAKUKAN PERGANTIAN APP (PEREMAJAAN) OLEH PETUGAS BP YOSEP IBRAHIM DAN BP AGUS BAHTIAR TANPA DILAKUKAN PENYEGELAN KEMBALI KARENA INFO PETUGAS MEMERLUKAN PERGANTIAN MCB. LG NO. 132980. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103956",
                    "waktu_lapor": "01/02/2023 12:55:31",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675256131,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dema Sadema",
                    "alamat_pelapor": "JAN",
                    "no_telp_pelapor": "6282152852577",
                    "keterangan_pelapor": "gagal mengisi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020103957",
                    "waktu_lapor": "01/02/2023 12:55:41",
                    "waktu_response": "01/02/2023 14:28:59",
                    "waktu_recovery": "01/02/2023 15:22:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5598,
                    "durasi_recovery_time": 3204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ADRIANTI",
                    "alamat_pelapor": "PR. BUMI PERMATA SUDIANG 1 BLOK K3 NO. 6 KEL. SUDIANG KEC. BIRINGKANAYA KOTA MAKASSAR (ACUAN LOKASI : DIDEKAT INDOMARET)",
                    "no_telp_pelapor": "081243755499",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN APP TERTER GAGAL SISA 13.00 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020103958",
                    "waktu_lapor": "01/02/2023 12:55:49",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 13:08:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675256149,
                    "durasi_recovery_time": 1675256896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yudha",
                    "alamat_pelapor": "DS SLOROK No. RT. 0 RW. 0 SLOROK",
                    "no_telp_pelapor": "6283848364411",
                    "keterangan_pelapor": "kami jarang menggunakan listrik, tapi kenapa tagihan terus naik? apa ada kesalahan mencatat meter kwh?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER PUCUNG"
                },
                {
                    "no_laporan": "K5423020103959",
                    "waktu_lapor": "01/02/2023 12:55:53",
                    "waktu_response": "01/02/2023 13:44:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2920,
                    "durasi_recovery_time": 33930898,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "vety dwi yanasari",
                    "alamat_pelapor": "DN TAMBAKREJO WETAN No. RT.4 RW.7 KARANGANOM",
                    "no_telp_pelapor": "6282245740014",
                    "keterangan_pelapor": "MUTASI_K (G9923020188353:gagal token) - Tidak Bisa diisi ulang tokennya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMPEH"
                },
                {
                    "no_laporan": "K5523020100488",
                    "waktu_lapor": "01/02/2023 12:56:11",
                    "waktu_response": "01/02/2023 13:13:41",
                    "waktu_recovery": "01/02/2023 13:20:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1050,
                    "durasi_recovery_time": 411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA TEGAR ",
                    "alamat_pelapor": "JL - NO - DN PELILIT DS PEJUKUTAN KEC NUSA PENIDA KAB KLUNGKUNG LOKASI : ATUH BEACH 1",
                    "no_telp_pelapor": "03665551705",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI  2023 BERIKUT BK  TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020103962",
                    "waktu_lapor": "01/02/2023 12:56:32",
                    "waktu_response": "01/02/2023 12:58:25",
                    "waktu_recovery": "01/02/2023 13:19:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 1246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LIA",
                    "alamat_pelapor": "JL MASJID DARUTAQWA     RT-4 / RW-7 NO - KEL KRUKUT KEC LIMO KOTA DEPOK PROV JABAR // DEKAT KIOS UNGGAS ",
                    "no_telp_pelapor": "081213753107",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). NO TOKEN 1330 6201 3972 0826 4018. ID METER 32137061589. SISA 14.06KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103965",
                    "waktu_lapor": "01/02/2023 12:56:51",
                    "waktu_response": "01/02/2023 14:00:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3795,
                    "durasi_recovery_time": 33929965,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pekih Area",
                    "alamat_pelapor": "DS SOKANEGARA No. RT.2 RW.2",
                    "no_telp_pelapor": "6287777708450",
                    "keterangan_pelapor": "MUTASI_K (G9923020188409:gagal input token) - berhasil beli token tp gagal diisi\\n56910612946",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020103968",
                    "waktu_lapor": "01/02/2023 12:57:12",
                    "waktu_response": "01/02/2023 13:16:06",
                    "waktu_recovery": "01/02/2023 13:24:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1134,
                    "durasi_recovery_time": 516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEFIA",
                    "alamat_pelapor": "JL PERGUDANGAN AEROPOLIS TECHNOPARK WH BS NO.29  KEL NEGLASARI KEC NEGLASARI, KOTA TANGERANG, BANTEN // DIDALEM KOMPLEK PERGUDANGAN  AEROPOLIS TECHNOPARK ",
                    "no_telp_pelapor": "085216642778",
                    "keterangan_pelapor": "TGL 28/12/2022 PROSES PD (B2T/10.600 VA - B2/53.000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 566609922212281656 DAN NO KODE PEMBAYARAN 5666055083115. TGL 28/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGANNYA. TERKAIT NO LAPOR K5423010902252, K5423012000982, K5423010902252 DAN K5423012703684. PELANGGAN MENGINGINKAN DIHUBUNGI HARI INI  ATAS KEPASTIAN PROSES TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103971",
                    "waktu_lapor": "01/02/2023 12:57:31",
                    "waktu_response": "01/02/2023 14:42:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6272,
                    "durasi_recovery_time": 33927448,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yos Sean",
                    "alamat_pelapor": "Jl. Jendral Haryono No.20",
                    "no_telp_pelapor": "628123356446",
                    "keterangan_pelapor": "MUTASI_K (G9923020188424:meter periksa) - kwh meter menunjukkan periksa. tidak bisa isi token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5423020103975",
                    "waktu_lapor": "01/02/2023 12:58:12",
                    "waktu_response": "01/02/2023 13:39:06",
                    "waktu_recovery": "01/02/2023 18:11:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2454,
                    "durasi_recovery_time": 16370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERNI",
                    "alamat_pelapor": " JL. WR. SUPRATMAN NO.3 KEL. PASAR KEC. GUNUNGSITOLI KOTA GUNUNGSITOLI",
                    "no_telp_pelapor": "081375488444",
                    "keterangan_pelapor": "MOHON BANTUAN. PELANGGAN MENGINGINKAN RINCIAN TAGIHAN JULI 2022.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP GUNUNG SITOLI"
                },
                {
                    "no_laporan": "K5423020103976",
                    "waktu_lapor": "01/02/2023 12:58:12",
                    "waktu_response": "01/02/2023 13:01:48",
                    "waktu_recovery": "01/02/2023 13:16:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 216,
                    "durasi_recovery_time": 863,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dema Sadema",
                    "alamat_pelapor": "JAN",
                    "no_telp_pelapor": "6282152852577",
                    "keterangan_pelapor": "gagal mengisi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020103977",
                    "waktu_lapor": "01/02/2023 12:58:27",
                    "waktu_response": "01/02/2023 13:15:35",
                    "waktu_recovery": "01/02/2023 14:07:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1028,
                    "durasi_recovery_time": 3108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHLIS",
                    "alamat_pelapor": "JL SEJATI RAYA No. RT.3 RW.19 JATIMAKMUR",
                    "no_telp_pelapor": "6287884680121",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103979",
                    "waktu_lapor": "01/02/2023 12:58:42",
                    "waktu_response": "01/02/2023 14:21:39",
                    "waktu_recovery": "01/02/2023 14:51:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4977,
                    "durasi_recovery_time": 1782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP OKI",
                    "alamat_pelapor": "JL BABAKAN DRAMAGA KAMPUS DALAM ITB KP CANGKURAWOK RT 04 / RW 04 NO- KEL BABAKAN KEC DRAMAGA KAB BOGOR // DEKAT WARUNG PAK JENGGOT ",
                    "no_telp_pelapor": "089681464908",
                    "keterangan_pelapor": "MOHON TINDAK DAN PENYELESAIAN TGL  19/08/22 REALISASI PROSES PB (R1T / 1300 VA). SESUAI INFO PELANGGAN MCB YANG TERPASANG DILOKASI (4A), TIDAK SESUAI DENGAN DAYA KONTRAK. MOHON AGAR SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020103981",
                    "waktu_lapor": "01/02/2023 12:58:50",
                    "waktu_response": "01/02/2023 13:02:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 33933448,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "marselinus malo",
                    "alamat_pelapor": "DS TENA TEKE No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282235519818",
                    "keterangan_pelapor": "MUTASI_K (G9923020188304:butuh penanganan petugas) - Mohon bantuannya, memindahkan kabel hitam menuju meteran,karena mau cor teras rumah,kabelnya ada dibagian dalam..\\nTerima kasih atas bantuannya...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA BARAT DAYA"
                },
                {
                    "no_laporan": "K5423020103983",
                    "waktu_lapor": "01/02/2023 12:59:09",
                    "waktu_response": "01/02/2023 13:07:17",
                    "waktu_recovery": "01/02/2023 16:12:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 488,
                    "durasi_recovery_time": 11095,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TAGOR ",
                    "alamat_pelapor": "JL GARDA KENCANA PR BSD BLOK K-2 NO 39 SEK XII.3 RT 006 RW 14 KEL RAWA BUNTU KEC SERPONG KOTA TANGERANG SELATAN ACUAN LOKASI-",
                    "no_telp_pelapor": "08111220065",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANUTI, PELANGGAN MELAPOR PERIHAL LONJAKAN REK FEB 23, PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. DAN SESUAI INFO PELANGGAN BEBERAPA MINGGU YANG LALU ADA PETUGAS (BP CECEP) DATANG KE LOKASI TGL 20/01/23 ADA KESALAHAN TERKAIT PENCATATAN ST APP. NAMUN HINGGA SAAT INI YBS TIDAK BERIKAN INFORMASI LEBIH LANJUT OLEH PETUGAS. PELANGGAN MENGINGINKAN PETUGAS TSB DATANG KEMBALI KE LOKASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103989",
                    "waktu_lapor": "01/02/2023 12:59:31",
                    "waktu_response": "01/02/2023 13:04:22",
                    "waktu_recovery": "01/02/2023 14:29:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 291,
                    "durasi_recovery_time": 5081,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riko putra",
                    "alamat_pelapor": "XX PADANG BARU No.0 RW.",
                    "no_telp_pelapor": "6283190738104",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUK BASUNG"
                },
                {
                    "no_laporan": "K5323020100485",
                    "waktu_lapor": "01/02/2023 12:59:40",
                    "waktu_response": "01/02/2023 13:12:15",
                    "waktu_recovery": "01/02/2023 13:48:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 2182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARYADI",
                    "alamat_pelapor": "PR NARANJA RESIDENCE BLOK A-3 No. 0 0 RT 5 RW 2, KP SIWAL, KEC BAKI, KAB. SUKOHARJO, JAWA TENGAH",
                    "no_telp_pelapor": "628562531361",
                    "keterangan_pelapor": "TGL 4/1/2023 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA … DAN NO REG 5265212015119 . BP DAN STROOM AWAL TELAH DILUNASI . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATENG )"
                },
                {
                    "no_laporan": "K5423020103990",
                    "waktu_lapor": "01/02/2023 12:59:59",
                    "waktu_response": "01/02/2023 13:24:23",
                    "waktu_recovery": "01/02/2023 13:52:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1464,
                    "durasi_recovery_time": 1711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sazkia Aura Aulia",
                    "alamat_pelapor": "JL TOWUA No.0",
                    "no_telp_pelapor": "6282211547276",
                    "keterangan_pelapor": "kilometer listrik di rumah saya tidak bisa terisi Tokennya padahal sudah berkali kali percobaan tetapi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020103993",
                    "waktu_lapor": "01/02/2023 13:00:05",
                    "waktu_response": "01/02/2023 13:08:10",
                    "waktu_recovery": "01/02/2023 13:25:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 485,
                    "durasi_recovery_time": 1060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "CSO Tangerang PT Simed Prakarsa Indonesia",
                    "alamat_pelapor": "JL JL. BUKIT PAKAR TIMUR KAV.BV8. RT/RW 05/ No.",
                    "no_telp_pelapor": "6281218969475",
                    "keterangan_pelapor": "mohon dibantu informasi terkait progress eximeter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5323020100487",
                    "waktu_lapor": "01/02/2023 13:00:16",
                    "waktu_response": "01/02/2023 13:35:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2125,
                    "durasi_recovery_time": 33931430,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROHMAN",
                    "alamat_pelapor": "DN. RINGINAGUNG DS. PESANGGARAN KEC. PESANGGARAN KAB. BANYUWANGI / AREA SAWAH, DEKAT MUSHOLA",
                    "no_telp_pelapor": "081358445215",
                    "keterangan_pelapor": "MUTASI_K (G9923020188342:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 73.53 KWH. NO TOKEN : 4690 8353 9407 6610 4100, NO METER : 14330522757",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JAJAG"
                },
                {
                    "no_laporan": "K5423020103995",
                    "waktu_lapor": "01/02/2023 13:00:31",
                    "waktu_response": "01/02/2023 16:09:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11330,
                    "durasi_recovery_time": 33922210,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA/ evamarln",
                    "alamat_pelapor": "TLOGOWARAK, GIRIPURWO, PURWOSARI,GUNUNGKIDUL. ",
                    "no_telp_pelapor": "083865279178",
                    "keterangan_pelapor": "MUTASI_K (G9923020188517:ditindaklanjuti ) - DIWILAYAH TERSEBUT PTL SERING PADAM ",
                    "media": "Twitter",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020103997",
                    "waktu_lapor": "01/02/2023 13:01:02",
                    "waktu_response": "01/02/2023 13:50:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2955,
                    "durasi_recovery_time": 33930554,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERDI ",
                    "alamat_pelapor": "JL RAYA SUKABUMI RT 012 RW 04 KEL CISAAT KEC CISAAT SUKABUMI. PERTIGAAN NEGLASARI ",
                    "no_telp_pelapor": "02122538765",
                    "keterangan_pelapor": "MUTASI_K (G9923020188359:tlg bantu pengecekan lapangan ) - MOHON PERIKSA JARINGAN KELISTRIKAN DIPERSIL TSB SESUAI INFO PELANGGAN TERDAPAT REKLAME YANG PENEMPATAN DEKAT DENGAN SALURAN TEGANGAN TINGGI YBS MENGKHAWATIRKAN TERJADI HAL YANG TIDAK DIINGINKAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKABUMI KOTA"
                },
                {
                    "no_laporan": "K5423020103998",
                    "waktu_lapor": "01/02/2023 13:01:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675256461,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yohanes Arnoldus Kabes",
                    "alamat_pelapor": "JL KAMPUNG IKUF No.1 RT.3 RW.4 DISTRIK AI",
                    "no_telp_pelapor": "6282384407102",
                    "keterangan_pelapor": "token tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMINABUAN"
                },
                {
                    "no_laporan": "K5423020103999",
                    "waktu_lapor": "01/02/2023 13:01:14",
                    "waktu_response": "01/02/2023 13:47:39",
                    "waktu_recovery": "01/02/2023 13:52:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2785,
                    "durasi_recovery_time": 272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sinta Dayana",
                    "alamat_pelapor": "DS MOENGKO No.0 0",
                    "no_telp_pelapor": "6282291295991",
                    "keterangan_pelapor": "tidak dapat mengisi token ke meteran. keterangan : gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POSO"
                },
                {
                    "no_laporan": "K5523020100493",
                    "waktu_lapor": "01/02/2023 13:01:25",
                    "waktu_response": "01/02/2023 13:02:06",
                    "waktu_recovery": "01/02/2023 13:47:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 2711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "20947",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "PER BUKIT TIARA BLK E 1 NO 17 RT 32 RW 9 KEL PASIR JAYA KEC CIKUPA KOTA TANGERANG ,LOKASI:DEKAT MASJID ALISLAH ",
                    "no_telp_pelapor": "6285717919523",
                    "keterangan_pelapor": "PIRINGAN APP TIDAK BERPUTAR,PTL NYALA NORMAL (PLG HANYA DIKENAKAN KWH REK MINIMUN SAJA  )STAND APP TGL 1/02/2023 305",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104000",
                    "waktu_lapor": "01/02/2023 13:01:28",
                    "waktu_response": "01/02/2023 13:48:14",
                    "waktu_recovery": "01/02/2023 14:52:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2806,
                    "durasi_recovery_time": 3875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Satriawan",
                    "alamat_pelapor": "DS BUKIT MAKMUR No.1 RT.1 RW.1 0",
                    "no_telp_pelapor": "6282196171685",
                    "keterangan_pelapor": "tidak bisa di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOUTONG"
                },
                {
                    "no_laporan": "K5423020104001",
                    "waktu_lapor": "01/02/2023 13:01:57",
                    "waktu_response": "01/02/2023 13:10:59",
                    "waktu_recovery": "01/02/2023 13:26:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 542,
                    "durasi_recovery_time": 918,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tristy Judarisa",
                    "alamat_pelapor": "KK PONDOK CIPTA MAS No.69 RT.005 RW.16 LEUWIGAJAH",
                    "no_telp_pelapor": "6281223019808",
                    "keterangan_pelapor": "no token setelah pembelian gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020104005",
                    "waktu_lapor": "01/02/2023 13:02:06",
                    "waktu_response": "01/02/2023 13:02:22",
                    "waktu_recovery": "01/02/2023 13:31:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 16,
                    "durasi_recovery_time": 1719,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL ABIDIN ",
                    "alamat_pelapor": "JL KP. SECANG RT. 05/07 KEC CISOKA KEL SUKATANI KAB TANGERANG ",
                    "no_telp_pelapor": "088211534483",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN INFO PELANGAN ID 566402195596 TERDPAT PERUBAHAN TARIF DARI B1T / 900VA MENJADI TARIF R1MT / 900 VA. NAMUN PELANGGAN TIDAK PERNAH MENGAJUKAN PROSES UBAH TARIF TERSEBUT. MOHON DAPAT DI KONFIRMASI KEPADA PELANGGAN. LU CC.54.RINO.CSOI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104006",
                    "waktu_lapor": "01/02/2023 13:02:09",
                    "waktu_response": "01/02/2023 13:22:12",
                    "waktu_recovery": "01/02/2023 14:04:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1203,
                    "durasi_recovery_time": 2540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006586194",
                    "nama_pelapor": "BP FAJAR",
                    "alamat_pelapor": "JL WALET 1 PR VILA PAMULANG BLOK DK6 NO 7 RT 7 RW 6 KEL PONDOK PETIR KEC BOJONG SARI KOTA DEPOK ACUAN: DEKAT MASJID ",
                    "no_telp_pelapor": "0217403574",
                    "keterangan_pelapor": "TGL 02/04/21 PENANGANAN GANGGUAN DENGAN NO LAPOR: G5421040204467 PTL MCB RUSAK 6A OLEH PETUGAS (BP WIDODO) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 011045. MOHON SEGERA MCB 6A DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020104007",
                    "waktu_lapor": "01/02/2023 13:02:19",
                    "waktu_response": "01/02/2023 13:08:45",
                    "waktu_recovery": "01/02/2023 13:17:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indra.arnis@gmail.com",
                    "alamat_pelapor": "BELAKANG KANTOR WALINAGARI\\nJL. SIKUMBANG NAN LIMO,\\nJORONG GUGUAK TINGGI,\\nNAGARI GUGUAK TABEK SAROJO,\\nKEC. IV KOTO,\\nKAB. AGAM,\\nSUMATERA BARAT\\nKODE POS 26161",
                    "no_telp_pelapor": "082174525191",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM SISA 13.81 KWH ",
                    "media": "Email",
                    "nama_ulp": "ULP KOTO TUO"
                },
                {
                    "no_laporan": "K5423020104008",
                    "waktu_lapor": "01/02/2023 13:02:29",
                    "waktu_response": "01/02/2023 13:28:08",
                    "waktu_recovery": "01/02/2023 14:53:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1539,
                    "durasi_recovery_time": 5103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0872172",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "PR JAPAR BLOK A NO.1 JL. PARANG TRITIS RT.05 DUSUN. TANDES KEL. PANGGUNG HARJO KEC. SEWON KAB BANTUL (BELAKANG SPBU/DEPAN VIRAMIDE)",
                    "no_telp_pelapor": "085229272192",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK 2 TAHUN LALU . ID METER 32167814865. MOHON SEBELUM PENANGANANNYA PETUGAS DAPAT MENGHUBUNGI YBS TERLEBIH DAHULU DI NO TELP 085229272192",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020104009",
                    "waktu_lapor": "01/02/2023 13:02:32",
                    "waktu_response": "01/02/2023 13:18:14",
                    "waktu_recovery": "01/02/2023 15:37:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 942,
                    "durasi_recovery_time": 8372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL PERMATA ARCADIA BLK K NO 18 KEL CIMANGGIS KEC - KOTA DEPOK ACUAN : - ",
                    "no_telp_pelapor": "0215417365",
                    "keterangan_pelapor": "TGL 29/01/23 TUNGGAKAN REK JANUARI BERIKUT BK TELAH DILUNASI DI BANK MANDIRI PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104011",
                    "waktu_lapor": "01/02/2023 13:02:43",
                    "waktu_response": "01/02/2023 13:08:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 33933045,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yogi Adi",
                    "alamat_pelapor": "depan masjid cengho bakso pak Tukiman ",
                    "no_telp_pelapor": "6285713411600",
                    "keterangan_pelapor": "MUTASI_K (G9923020188332:kwh periksa) - keluar tulisan periksa pada meteran ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020104013",
                    "waktu_lapor": "01/02/2023 13:03:08",
                    "waktu_response": "01/02/2023 13:04:50",
                    "waktu_recovery": "01/02/2023 13:42:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2287,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "EMERALD 8 TOWNHOUSE A3, JL. BATU INPRES, BENDA BARU, PAMULANG, TANGERANG SELATAN",
                    "no_telp_pelapor": "081391628611",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA\\n(KWH DIRASAKAN CEPAT HABIS). SEJAK 30/01/2023. SESUAI\\nINFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ELEKTRONIK\\nSISA KWH 30.0",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5523020100497",
                    "waktu_lapor": "01/02/2023 13:03:09",
                    "waktu_response": "01/02/2023 13:22:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1185,
                    "durasi_recovery_time": 33932197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JARWO ",
                    "alamat_pelapor": "JL 5 KP BENDOSARI NO 085 DUSUN 9 RT- RW- KEL KOMERING PUTIH KEC GUNUNG SUGIH KAB LAMPUNG TENGAH// DEKAT MASJID DARUSALAM",
                    "no_telp_pelapor": "087892992997",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN. ADA PERGANTIAN NO METER. ID PEL 172800328536, NO METER LAMA 22121814267, NO METER BARU 56225649815. PELANGGAN MENGINFORMASIKAN TIDAK ADA PERGANTIAN APP. MOHON PELANGGAN DI KONFIRMASI. PTL NYALA, SISA KWH: 1024.64 TERKAIT K5223013102021. ATAS INFO PELANGGAN HINGGA KINI BELUM ADA KONFIRMASI DARI PIHAK PETUGAS, MOHON PELANGGAN SEGERA DIKONFIRMASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKADANA (LAMPUNG)"
                },
                {
                    "no_laporan": "K5423020104015",
                    "waktu_lapor": "01/02/2023 13:03:04",
                    "waktu_response": "01/02/2023 13:03:45",
                    "waktu_recovery": "01/02/2023 13:56:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 3174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H Munilam",
                    "alamat_pelapor": "Jalan Gubeng Kertajaya IX A Dalam",
                    "no_telp_pelapor": "6287854041099",
                    "keterangan_pelapor": "Tidak Bisa Isi Token listrik karena meteran di los sama petugas PLN DAN BELUM ADA TINDAKAN LAGI SAMPAI DETIK INII !!! ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020104016",
                    "waktu_lapor": "01/02/2023 13:03:05",
                    "waktu_response": "01/02/2023 16:45:08",
                    "waktu_recovery": "01/02/2023 16:57:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 13323,
                    "durasi_recovery_time": 747,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yohanes Arnoldus Kabes",
                    "alamat_pelapor": "JL KAMPUNG IKUF No.1 RT.3 RW.4 DISTRIK AI",
                    "no_telp_pelapor": "6281347228725",
                    "keterangan_pelapor": "token tulisan 'periksa'",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMINABUAN"
                },
                {
                    "no_laporan": "K5423020104017",
                    "waktu_lapor": "01/02/2023 13:03:30",
                    "waktu_response": "01/02/2023 13:27:01",
                    "waktu_recovery": "01/02/2023 14:37:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1411,
                    "durasi_recovery_time": 4232,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hermin puspitaS",
                    "alamat_pelapor": "Jl. Panglima Polim Gg. Mangga 2 No.67a",
                    "no_telp_pelapor": "6285748187930",
                    "keterangan_pelapor": "kenapa Kwh nya di naikan tanpa memberitahu ke pelanggan, yg awalnya tagihan hanya 56rb jd 140rb.apa bs digwnti kwh yg awal ?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020104018",
                    "waktu_lapor": "01/02/2023 13:03:33",
                    "waktu_response": "01/02/2023 13:13:04",
                    "waktu_recovery": "01/02/2023 14:37:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 5060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvi luvika",
                    "alamat_pelapor": "JATIAGUNG RT 01 RW 022 ",
                    "no_telp_pelapor": "6282331081511",
                    "keterangan_pelapor": "tidak bisa diisi token,keterangan \\\"GAGAL\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENCONG"
                },
                {
                    "no_laporan": "K1223020100190",
                    "waktu_lapor": "01/02/2023 13:04:13",
                    "waktu_response": "01/02/2023 13:43:44",
                    "waktu_recovery": "01/02/2023 15:07:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2371,
                    "durasi_recovery_time": 5013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ZULKARNAIN",
                    "alamat_pelapor": "JL. RAYA TRATAK BULU  DS TELUK KENIDAI   RT-0 / RW-0 KEC. KAMPAR KAB. KAMPAR PROVINSI RIAU ACUAN LOKASI TIDAK ADA",
                    "no_telp_pelapor": "081371710078",
                    "keterangan_pelapor": "MOHON TINDAK LANJUTIN. PELANGGAN DILAKUKAN DENGAN CARA PENAMBAHAN JARINGAN. DAN INGIN DILAKUKAN PENORMALAN KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020104022",
                    "waktu_lapor": "01/02/2023 13:04:05",
                    "waktu_response": "01/02/2023 13:08:48",
                    "waktu_recovery": "01/02/2023 13:48:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 2372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RD. INDRA ANGGUN GEMILANG",
                    "alamat_pelapor": "PR SENOPATI BANJARAN No.09 RT.2 RW.6 TARAJUSARI",
                    "no_telp_pelapor": "6281239990928",
                    "keterangan_pelapor": "isi token listrik gagal, dan terdapat tulisan periksa sudah hampir 2 bulan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020104024",
                    "waktu_lapor": "01/02/2023 13:04:35",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675256675,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri Sharifah",
                    "alamat_pelapor": "kp cimahi rt 04/02 desa sukamahi kec. cikarang pusat bekasi",
                    "no_telp_pelapor": "6281546060563",
                    "keterangan_pelapor": "Token tidak bisa di isi ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104025",
                    "waktu_lapor": "01/02/2023 13:04:43",
                    "waktu_response": "01/02/2023 13:09:42",
                    "waktu_recovery": "01/02/2023 14:09:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 299,
                    "durasi_recovery_time": 3566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Haura Haura",
                    "alamat_pelapor": "JL H.ABBAS TANI ASLI No. TANI ASLI",
                    "no_telp_pelapor": "6285763620480",
                    "keterangan_pelapor": "meteran tulisannya PERIKSA ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020104028",
                    "waktu_lapor": "01/02/2023 13:05:05",
                    "waktu_response": "01/02/2023 13:07:54",
                    "waktu_recovery": "01/02/2023 15:23:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 8134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aep Saepulloh",
                    "alamat_pelapor": "JL MELATI MAS RAYA No. RT.0 RW.0",
                    "no_telp_pelapor": "6282114420066",
                    "keterangan_pelapor": "tolong bantu pengecekan untuk tagihan listrik tidak setabil tagihan melebihi 1juta sudah 2 bulan ini, ditakutkan ada eror atau meter bermasalah terimakasih - saung biru oco sunarya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104029",
                    "waktu_lapor": "01/02/2023 13:05:14",
                    "waktu_response": "01/02/2023 13:07:15",
                    "waktu_recovery": "01/02/2023 15:51:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 9875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRUL",
                    "alamat_pelapor": "JL INPRES KEL PAMULANG KEC BENDA BARU TANGSEL ",
                    "no_telp_pelapor": "081289653951",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENJELASAN.TERKAIT PENGAJUAN PROSES PB PELANGGAN  22 UNIT  YANG BELUM REALISASI DAYA 2200 VA NAMUN BERDASARKAN INFO PELANGGAN PETUGAS MENYARANKAN UTK PB KE DAYA 3500/ 4400 VA TERKAIT PROGRAM SHARING INVESTASI, PELANGGAN KEBERATAN TERKAIT KEBIJAKAN TSB KARENA MERASA DIPAKSA TERKAIT  KEBIJAKAN TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104030",
                    "waktu_lapor": "01/02/2023 13:05:48",
                    "waktu_response": "01/02/2023 13:08:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 33933081,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE KURNIAWAN",
                    "alamat_pelapor": "DK SPORT CLUB THE SPRINGS SUMMARECON JL.SPRING BOULEVARD BL GADING SEPONG NO.1 KEL CIHUNI KEC PAGEDANGAN KAB TANGERANG BANTEN ACUAN ",
                    "no_telp_pelapor": "02129171509",
                    "keterangan_pelapor": "MUTASI_K (G9923020188379:Laporan masuk kategori gangguan) - MOHON BANTUAN PEMADAMAN PTL DIKARENAKAN INGIN DILAKUKAN MAINTENANTE PADA GARDU TM DILOKASI TSB PD TGL 02/02/23 PK 09.00 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104032",
                    "waktu_lapor": "01/02/2023 13:05:51",
                    "waktu_response": "01/02/2023 13:07:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 33933106,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "atii",
                    "alamat_pelapor": "JL LANRANG No.0 RT.2 RW.2 LANRANG",
                    "no_telp_pelapor": "628125569925",
                    "keterangan_pelapor": "MUTASI_K (G9923020188307:gagal token, bukan karena KCT KRN) - token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAPPANG"
                },
                {
                    "no_laporan": "K5423020104034",
                    "waktu_lapor": "01/02/2023 13:05:55",
                    "waktu_response": "01/02/2023 13:09:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 196,
                    "durasi_recovery_time": 33933020,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tri sutris",
                    "alamat_pelapor": "JL PEPAYA No. PKL. KERIN",
                    "no_telp_pelapor": "6285277459895",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020104037",
                    "waktu_lapor": "01/02/2023 13:06:19",
                    "waktu_response": "01/02/2023 13:28:37",
                    "waktu_recovery": "01/02/2023 17:35:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1338,
                    "durasi_recovery_time": 14816,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "PR JAPAR BLOK A NO.1 JL. PARANG TRITIS RT.05 DUSUN. TANDES KEL. PANGGUNG HARJO KEC. SEWON KAB BANTUL (BELAKANG SPBU/DEPAN VIRAMIDE)",
                    "no_telp_pelapor": "085229272192",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES BALIK NAMA UNTUK ID METER 521031646455 DARI A/N M. NASIR KOVEIK MENJADI A/N WAHYUDIHARTO. PEMOHON MENGAKU SEBAGAI ISTRI PEMILIK PERSIL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5123020100822",
                    "waktu_lapor": "01/02/2023 13:06:27",
                    "waktu_response": "01/02/2023 13:32:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1547,
                    "durasi_recovery_time": 33931637,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WULAN",
                    "alamat_pelapor": "JL RY AMBULU JENGGAWA NO.- DN KRAJAN UTARA RT-3 DS KERTO NEGORO KEC JENGGAWA KAB JEMBER //DEKAT SD ",
                    "no_telp_pelapor": "085236976767",
                    "keterangan_pelapor": "MUTASI_K (G9923020188338:pelanggan tidak bisa input token setelah update krn) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA, SISA KWH TIDAK TAHU. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS/ PELANGGAN MENGHUBUNGI KEMBALI, UPDATE ALAMAT (CC.51.SUSANA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5223020100941",
                    "waktu_lapor": "01/02/2023 13:06:31",
                    "waktu_response": "01/02/2023 13:13:36",
                    "waktu_recovery": "01/02/2023 14:18:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 3905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TANDAN",
                    "alamat_pelapor": "JLN - KP JATI  NO.-  RT-4 / RW-2 KEL CIKARAGA  KEC.CIKARANG SELATAN KAB BEKASI >> DI LOKAT PLANCAR",
                    "no_telp_pelapor": "6285885721104",
                    "keterangan_pelapor": "GAGAL BELI TOKEN. INFO BLOCKING TOKEN  P2TL NO REGISTER 5372143043374 Data tidak ditemukan !!!. PTL MENYALA. SISA 30 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104041",
                    "waktu_lapor": "01/02/2023 13:06:35",
                    "waktu_response": "01/02/2023 13:08:20",
                    "waktu_recovery": "01/02/2023 13:47:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 2340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "LOKASI :  PR CLUSTER FLAMINGO THE SPRING SUMMARECON  FLAMINGO TIMUR 3  NO 29 KEL CIHUNI  KEC  PAGEDANGAN ",
                    "no_telp_pelapor": "081292626208",
                    "keterangan_pelapor": "MOHON TINDAK LANJUTI PERMOHONAN PD (R1T / 2200 -R3T/6600) DENGAN NO KTP PEMILIK 3172012805780006 PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN ,PLN 123 TIDAK DAPAT MEMPROSES LAYANAN TSB DIKARENAKAN PADA DATA AP2T  KEL DAN KEC TDK TERDAFTAR ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104045",
                    "waktu_lapor": "01/02/2023 13:07:10",
                    "waktu_response": "01/02/2023 13:18:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 705,
                    "durasi_recovery_time": 33932436,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "antony Raditya candra",
                    "alamat_pelapor": "JL HM. ARSYAD KM. 7 No.0 RT.0 RW.0 SAMPIT",
                    "no_telp_pelapor": "6281393989905",
                    "keterangan_pelapor": "MUTASI_K (G9923020188328:Keluhan alih gangguan) - token listrik tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020104046",
                    "waktu_lapor": "01/02/2023 13:07:14",
                    "waktu_response": "01/02/2023 13:53:58",
                    "waktu_recovery": "01/02/2023 15:06:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2804,
                    "durasi_recovery_time": 4367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Apriandi Gumilar",
                    "alamat_pelapor": "Jalan Ambiya",
                    "no_telp_pelapor": "6281383583062",
                    "keterangan_pelapor": "Sudah daftar dan bayar dari desember tapi masih belum dilakukan pemasangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAJALENGKA"
                },
                {
                    "no_laporan": "K5423020104047",
                    "waktu_lapor": "01/02/2023 13:07:27",
                    "waktu_response": "01/02/2023 13:24:42",
                    "waktu_recovery": "01/02/2023 14:26:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1035,
                    "durasi_recovery_time": 3710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "JL KP RAWA BANTENG GAPURA RT 01/014 NO - KEL CIBUNTU KEC CIBITUNG KAB BEKASI (DEKAT LAPANGAN BOLA)",
                    "no_telp_pelapor": "0895613449991",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 190 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020104048",
                    "waktu_lapor": "01/02/2023 13:07:34",
                    "waktu_response": "01/02/2023 13:28:19",
                    "waktu_recovery": "01/02/2023 17:35:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1245,
                    "durasi_recovery_time": 14828,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fadhil Huda",
                    "alamat_pelapor": "DN KERSEN RT.5 RW.18 BANTUL",
                    "no_telp_pelapor": "6285799576076",
                    "keterangan_pelapor": "Minta tlong untuk pangkas pohon tinggi dekat kabel PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5523020100499",
                    "waktu_lapor": "01/02/2023 13:07:40",
                    "waktu_response": "01/02/2023 13:18:23",
                    "waktu_recovery": "01/02/2023 13:44:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 643,
                    "durasi_recovery_time": 1563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFIAN",
                    "alamat_pelapor": "JL MALAKA PR GREEN GRASS BLOK B13 KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "08119993099",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : POSISI KURANG SESUAI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104052",
                    "waktu_lapor": "01/02/2023 13:07:51",
                    "waktu_response": "01/02/2023 13:16:20",
                    "waktu_recovery": "01/02/2023 15:26:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 509,
                    "durasi_recovery_time": 7795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardy",
                    "alamat_pelapor": "PR SAPTA PESONA BL RE No.1 JT LUHUR",
                    "no_telp_pelapor": "6281285325631",
                    "keterangan_pelapor": "kepada instansi PLN pondok gede,kWh meter saya,mau bayar rekening tapi belum timbul rekening pembayaran bulan Januari nya,setelah di tambah daya.mohon konfirmasi nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104053",
                    "waktu_lapor": "01/02/2023 13:08:03",
                    "waktu_response": "01/02/2023 13:13:13",
                    "waktu_recovery": "01/02/2023 13:31:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dini Sri andini",
                    "alamat_pelapor": "kp KIARALAWANG",
                    "no_telp_pelapor": "6283169511253",
                    "keterangan_pelapor": "isi token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LELES"
                },
                {
                    "no_laporan": "K5423020104057",
                    "waktu_lapor": "01/02/2023 13:08:41",
                    "waktu_response": "01/02/2023 13:50:38",
                    "waktu_recovery": "01/02/2023 14:35:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2517,
                    "durasi_recovery_time": 2701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ary",
                    "alamat_pelapor": "JL JL. KS TUBUN No.",
                    "no_telp_pelapor": "6282292292504",
                    "keterangan_pelapor": "tolong di cek kwh saya pemakaian pulsa berlebihan/boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020104058",
                    "waktu_lapor": "01/02/2023 13:08:47",
                    "waktu_response": "01/02/2023 13:12:30",
                    "waktu_recovery": "01/02/2023 14:05:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 223,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONI",
                    "alamat_pelapor": "PR ARCADIA DAAN MOGOT BLOK C8 NO. 6 RT. 2/6 KEL. BATU CEPER KEC BATU CEPER KOTA TANGERANG (DEPAN BAKSO KADE)",
                    "no_telp_pelapor": "08999012846",
                    "keterangan_pelapor": "TGL 30/01/23 PENANGANAN GANGGUAN APP PRABAYAR BLANK OLEH PETUGAS (BP JAHANI / BI ILATI) DENGAN CARA SAMBUNG LANGSUNG. LG NO. 093912. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 14020138435. SESUAI INFO PELANGGAN, SAAT INI YBS SUDAH ADA DI LOKASI DAN MENGINGINKAN DILAKUKAN PENANGANAN SECEPATNYA. YBS TELAH DIHUBUNGI NAMUN BELUM ADA TINDAK LANJUT. PELANGGAN LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 13.43 01/02.23. YBS MENGHUBUNGI KEMBALI. CC.54.WAHYU_P//13:54",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104059",
                    "waktu_lapor": "01/02/2023 13:08:47",
                    "waktu_response": "01/02/2023 13:20:20",
                    "waktu_recovery": "01/02/2023 14:27:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 693,
                    "durasi_recovery_time": 4054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aminatus Zuhro",
                    "alamat_pelapor": "DN SEDDUNG BATANG BATANG No.0 RT.4 RW.5 BATANG2",
                    "no_telp_pelapor": "6285204986155",
                    "keterangan_pelapor": "Token listrik tidak bisa dimasukkan bertulis \\\"GAGAL\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020104061",
                    "waktu_lapor": "01/02/2023 13:08:58",
                    "waktu_response": "01/02/2023 13:09:46",
                    "waktu_recovery": "01/02/2023 14:40:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 5456,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006004949",
                    "nama_pelapor": "IBU LULU",
                    "alamat_pelapor": "JL MAWAR 8 KK SUKARAYA INDAH B21 NO 24  RT 7 RW 7 KEL SUKARAYA KEC KARANG BAHAGIA KAB BEKASI",
                    "no_telp_pelapor": "08990217253",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REK FEBRUARI 23 ST AW = 49158, ST AK = 51877 ST APP TGL 01/02/23 = 51998. REK BELUM DILUNASI. YBS INGIN DILAKUKAN PENGECEKAN PADA APP.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020104062",
                    "waktu_lapor": "01/02/2023 13:09:09",
                    "waktu_response": "01/02/2023 13:19:47",
                    "waktu_recovery": "01/02/2023 13:20:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 638,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyudi",
                    "alamat_pelapor": "DN PERENGAN BETEK No.0 RT.6 RW.3 KRUCIL",
                    "no_telp_pelapor": "6282126808853",
                    "keterangan_pelapor": "memasukkan token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104065",
                    "waktu_lapor": "01/02/2023 13:09:37",
                    "waktu_response": "01/02/2023 13:12:16",
                    "waktu_recovery": "01/02/2023 13:27:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk/ ibu PLN mintak info untuk pemindahan KWH meter no register  5510032024906 yg sdh di bayar per Tgl 26 - 01- 2023 namun smpk sekarang blm ad tindak lanjut¿¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104066",
                    "waktu_lapor": "01/02/2023 13:09:37",
                    "waktu_response": "01/02/2023 13:16:31",
                    "waktu_recovery": "01/02/2023 13:23:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 414,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariq Farhan",
                    "alamat_pelapor": "PR PERMATA REGENCY BLOK D1 No.1 RT.0 RW.0 WANASARI",
                    "no_telp_pelapor": "6289624959444",
                    "keterangan_pelapor": "Selamat pagi, saya ingin melakukan tambah daya, tapi tidak bisa karena ada permohonan lain, mohon untuk dibatalkan permohonan yg ada, karena saya tidak merasa melakukan permohonan, mohon dibantu agar saya bisa regist tambah daya, Tks.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020104067",
                    "waktu_lapor": "01/02/2023 13:09:39",
                    "waktu_response": "01/02/2023 13:18:26",
                    "waktu_recovery": "01/02/2023 14:55:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 5825,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Umu Awalia",
                    "alamat_pelapor": "GG MAJEN HARYONO 9 No.318 RT. 6 RW. 0 DINOYO",
                    "no_telp_pelapor": "6283848023158",
                    "keterangan_pelapor": "kenapa pembayaran rekening dari hasil swacam sendiri dan pengecekan langsung jauh berbeda, dan biasanya setelah mengirim swacam sendiri dari pihak PLN sudah tidak scan lagi, tapi bulan kemarin sudah mengirim swacam sendiri tapi pihak PLN datang lagi dan di scan lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020104068",
                    "waktu_lapor": "01/02/2023 13:09:44",
                    "waktu_response": "01/02/2023 14:29:46",
                    "waktu_recovery": "01/02/2023 15:57:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4802,
                    "durasi_recovery_time": 5252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAZLI",
                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
                    "no_telp_pelapor": "6285277051374",
                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020104072",
                    "waktu_lapor": "01/02/2023 13:09:53",
                    "waktu_response": "01/02/2023 13:10:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 33932948,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "celina ayu",
                    "alamat_pelapor": "PR GEDONG CILEGON DAMAI BLOK B36 KEC. CIBBR No.8 RT.4 RW.5 KLITIMBANG",
                    "no_telp_pelapor": "6281398155533",
                    "keterangan_pelapor": "MUTASI_K (G9923020188373:Mohon dicek ke lokasi) - saya sudah naik watt tapi masih jepret padahal penggunaan tidak melebihi kwh yang di tentukan. pada saat pemasangan naik daya saya tidak ada di lokasi. sudah di followup namun belum juga di tangani",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020104073",
                    "waktu_lapor": "01/02/2023 13:09:54",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675256994,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "amalia",
                    "alamat_pelapor": "XX PELITA No.0 RT. RW.",
                    "no_telp_pelapor": "6282151274015",
                    "keterangan_pelapor": "mcb didalam jegleg",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANTAU"
                },
                {
                    "no_laporan": "K5423020104078",
                    "waktu_lapor": "01/02/2023 13:10:19",
                    "waktu_response": "01/02/2023 13:16:12",
                    "waktu_recovery": "01/02/2023 14:28:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 4319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rosmalia",
                    "alamat_pelapor": "Jalan Haji Alwi No. 29",
                    "no_telp_pelapor": "6289634950474",
                    "keterangan_pelapor": "isi token listrik gagal/ reject",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5323020100493",
                    "waktu_lapor": "01/02/2023 13:10:38",
                    "waktu_response": "01/02/2023 13:21:33",
                    "waktu_recovery": "01/02/2023 17:15:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 655,
                    "durasi_recovery_time": 14013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000562082",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "BLOK TIJOK NO.68 RT/RW 6/2 DS TENAJAR KIDUL KEC.KERTASEMAYA KAB.INDRAMAYU",
                    "no_telp_pelapor": "089526395303",
                    "keterangan_pelapor": "PELANGGAN SEBELUMNYA MELAPORKAN TAGLIS MELONJAK SELAMA 1 TAHUN LEBIH DGN NO AGENDA PENGADUAN 534010562301274060 DAN DISARANKAN PETUGAS UNTUK PERGANTIAN APP METER KARENA KWH METER TUA DAN SAMPAI SAAT INI BELUM ADA TIDAKLANJUT. MOHON DIBANTU DAN KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)"
                },
                {
                    "no_laporan": "K5423020104080",
                    "waktu_lapor": "01/02/2023 13:10:44",
                    "waktu_response": "01/02/2023 13:31:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1231,
                    "durasi_recovery_time": 33931696,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ismail",
                    "alamat_pelapor": "DN JOMPIE No.",
                    "no_telp_pelapor": "6281342377455",
                    "keterangan_pelapor": "MUTASI_K (G9923020188337:yantek) - nmr token tdk bisa masuk minta nmr KCT",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PATANGKAI"
                },
                {
                    "no_laporan": "K5423020104083",
                    "waktu_lapor": "01/02/2023 13:11:12",
                    "waktu_response": "01/02/2023 13:14:17",
                    "waktu_recovery": "01/02/2023 13:28:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 846,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuralim Rusten",
                    "alamat_pelapor": "Jl. Rajawali No.48",
                    "no_telp_pelapor": "6285299965038",
                    "keterangan_pelapor": "lampu dalam Rumah sering Redup2 2 tetangga lain nya ikut merasakan .lampu dirmhnya redup2 jga .mungkin penyebab nya Kabel SR nya 1 penyulang ..mungkin ada gangguan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020104084",
                    "waktu_lapor": "01/02/2023 13:11:31",
                    "waktu_response": "01/02/2023 13:12:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 33932810,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "50630521",
                    "nama_pelapor": "IBU SRI WINARSIH",
                    "alamat_pelapor": "JL TRENGGANA PERUM CUNGUT NARENDRA GANG 1 NO.12 KEL PENATIH KEC DENPASAR TIMUR KOTA DENPASAR",
                    "no_telp_pelapor": "08123867623",
                    "keterangan_pelapor": "MUTASI_K (G9923020188414:gangguan app) - MOHON PERIKSA APP ANGKA REGISTER APP TIDAK BEROPERASI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5423020104087",
                    "waktu_lapor": "01/02/2023 13:11:45",
                    "waktu_response": "01/02/2023 13:44:03",
                    "waktu_recovery": "01/02/2023 14:11:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1938,
                    "durasi_recovery_time": 1619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aminuddin Maddatuang",
                    "alamat_pelapor": "Perumahan Griya Permata Zahrani Blok A1",
                    "no_telp_pelapor": "6285298748801",
                    "keterangan_pelapor": "Sudah LUNAS sejak oktober 2022 belum ada pemasangan sambungan kabel dan kwh. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020104089",
                    "waktu_lapor": "01/02/2023 13:11:54",
                    "waktu_response": "01/02/2023 13:16:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 33932597,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman",
                    "alamat_pelapor": "dusun Bordan ",
                    "no_telp_pelapor": "6285823322371",
                    "keterangan_pelapor": "MUTASI_K (G9923020188317:YANMA) - token pulsa gagal terus, mohon bantuan suda padam lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020104094",
                    "waktu_lapor": "01/02/2023 13:12:09",
                    "waktu_response": "01/02/2023 13:15:18",
                    "waktu_recovery": "01/02/2023 15:36:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 8474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Faozi",
                    "alamat_pelapor": "PR MAGNOLIA RESIDENC BLK ID No.10",
                    "no_telp_pelapor": "6285216947947",
                    "keterangan_pelapor": "Kwh kaga bisa di masukan token,keadaan mati ,dah ngajuin tambah daya  dah 4 hari PLN up3 Serpong kaga ada yg datang2",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104097",
                    "waktu_lapor": "01/02/2023 13:12:37",
                    "waktu_response": "01/02/2023 14:01:38",
                    "waktu_recovery": "01/02/2023 16:39:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2941,
                    "durasi_recovery_time": 9458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "arisbapilu@gmail.com",
                    "alamat_pelapor": "KP RAWA PANJANG NO 49 RT-3 / RW-3 KEC RAWALUMBU KEL SEPANJANG JAYA ACUAN : RUMAH RT YUDI/YARIS ",
                    "no_telp_pelapor": "081285611355",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR TAHUN 2012 PELANGGAN SUDAH PENGAJUAN PEMASANGAN TIANG DAN SEKITAR TAHUN 2014 PETUGAS SURVEY DAN PENGECEKAN KE LOKASI NAMUN SESUAI INFO PELANGGAN SUDAH BEBERAPA KALI MENGAJUKAN TERKAIT PENAMBAHAN TIANG DI AREA TERSEBUT KARENA SUDAH SERING MENGALAMI GANGGUAN DI AREA TERSEBUT SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA REALISASI DARI PIHAK ULP BANTARGEBANG",
                    "media": "Email",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104098",
                    "waktu_lapor": "01/02/2023 13:12:31",
                    "waktu_response": "01/02/2023 14:48:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5733,
                    "durasi_recovery_time": 33927087,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ERMA YUNIROTUL APRILIA",
                    "alamat_pelapor": "perumahan bmw arjuna",
                    "no_telp_pelapor": "6285755588892",
                    "keterangan_pelapor": "MUTASI_K (G9923020288970:gangguan) - isi token pulsa listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5423020104099",
                    "waktu_lapor": "01/02/2023 13:12:32",
                    "waktu_response": "01/02/2023 14:28:07",
                    "waktu_recovery": "01/02/2023 14:39:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4535,
                    "durasi_recovery_time": 664,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi",
                    "alamat_pelapor": "JL JL KH AGUS SALIM No.0",
                    "no_telp_pelapor": "6285219419437",
                    "keterangan_pelapor": "ingin tambah daya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020104101",
                    "waktu_lapor": "01/02/2023 13:12:43",
                    "waktu_response": "01/02/2023 13:34:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1287,
                    "durasi_recovery_time": 33931521,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "thomi hartono",
                    "alamat_pelapor": "PR MEGA JAYA BLOK, B No.0 RT.1 RW.1 SALO",
                    "no_telp_pelapor": "6285729781359",
                    "keterangan_pelapor": "MUTASI_K (G9923020188347:GANGGUAN DISTRIBUSI) - Tombol angka 4,5,dan 7 dipencet tidak berfungsi padahal mau isi token ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWITTO"
                },
                {
                    "no_laporan": "K5423020104102",
                    "waktu_lapor": "01/02/2023 13:12:54",
                    "waktu_response": "01/02/2023 14:30:04",
                    "waktu_recovery": "01/02/2023 16:01:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4630,
                    "durasi_recovery_time": 5514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad arif",
                    "alamat_pelapor": "JL IR SUTAMI DKT SD BULUROKENG No.39 RT.0 RW.0 BULUROKENG",
                    "no_telp_pelapor": "6285395584718",
                    "keterangan_pelapor": "Token tidak bisa terinput/ gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104103",
                    "waktu_lapor": "01/02/2023 13:13:09",
                    "waktu_response": "01/02/2023 14:00:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2828,
                    "durasi_recovery_time": 33929954,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indri Pelangi",
                    "alamat_pelapor": "DS BANTARWUNI KMBARAN RT.003 RW.03 BANTARWUNI",
                    "no_telp_pelapor": "628980819445",
                    "keterangan_pelapor": "MUTASI_K (G9923020188410:mcb lemah) - MCB Lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020104104",
                    "waktu_lapor": "01/02/2023 13:13:18",
                    "waktu_response": "01/02/2023 13:36:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1363,
                    "durasi_recovery_time": 33931410,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "untung waskito",
                    "alamat_pelapor": "JL MERANTI No.0 LANJAS",
                    "no_telp_pelapor": "6282256508752",
                    "keterangan_pelapor": "MUTASI_K (G9923020188382:kwh periksa) - kwh periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA TEWEH"
                },
                {
                    "no_laporan": "K5423020104105",
                    "waktu_lapor": "01/02/2023 13:13:20",
                    "waktu_response": "01/02/2023 13:31:50",
                    "waktu_recovery": "01/02/2023 14:21:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1110,
                    "durasi_recovery_time": 3003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nanang wahyudi",
                    "alamat_pelapor": "DK MENDIT MANGLIAWAN No. RT. 16 RW. 4 PAKIS",
                    "no_telp_pelapor": "6287855531719",
                    "keterangan_pelapor": "mintak perubahan sistem kota ke kabupaten denga no NIK 3271046703650003",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLIMBING"
                },
                {
                    "no_laporan": "K5323020100495",
                    "waktu_lapor": "01/02/2023 13:13:34",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675257214,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SENDI",
                    "alamat_pelapor": "JL CISENGKOL PR VILLA PERDANIA RT-3 / RW-7 BLOKE NO 22 KEL SETIA MULYA KEC TAMANSARI KOTA TASIKMALAYA",
                    "no_telp_pelapor": "081313960960",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5323020100142, TIDAK BISA INPUT STROOM (USANG) PTL MENYALA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104106",
                    "waktu_lapor": "01/02/2023 13:13:30",
                    "waktu_response": "01/02/2023 13:15:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 33932634,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "29766",
                    "nama_pelapor": "BP DANANG",
                    "alamat_pelapor": "JL GELORA 9A NO 22 RT-5/2 KEL GELORA KEC TANAH ABANG KOTA JAKPUS // DEPAN MUSHOLA AT TAQWA ",
                    "no_telp_pelapor": "02153675501",
                    "keterangan_pelapor": "MUTASI_K (G9923020188370:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 83.93 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020104107",
                    "waktu_lapor": "01/02/2023 13:13:42",
                    "waktu_response": "01/02/2023 14:03:09",
                    "waktu_recovery": "01/02/2023 14:05:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2967,
                    "durasi_recovery_time": 159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMAR",
                    "alamat_pelapor": "JL DR SYAM RATULANGI KK PERUMAH GURU NO- RT-- / RW--KEL BENTENG SELATAN KEC BENTENG KAB KEPULAUAN SELAYAR SULAWESI SELATAN ACUAN TOKO BJS ",
                    "no_telp_pelapor": "085298087780",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . TGL 28 JANUARI 2023 DATANG PETUGAS TERKAIT GANGGUAN VOLTAGE DROP.DISARANKAN OLEH PETUGAS UNTUK DATANG KE AREA UNTUK PENGAJUAN PENAMBAHAN TIANG DIKARENAKAN JARAK PERSIL KE TIANG 60 METER. TGL 30 JANUARI 2023 SUDAH DATANG KE AREA DAN DI JANJIKAN  UNTUK PENGECEKAN NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DARI AREA  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELAYAR"
                },
                {
                    "no_laporan": "K5423020104108",
                    "waktu_lapor": "01/02/2023 13:13:36",
                    "waktu_response": "01/02/2023 13:17:17",
                    "waktu_recovery": "01/02/2023 13:38:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 1248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A'an nugroho",
                    "alamat_pelapor": "0 DR SUTOMO 2A/ No.013 RT. 3 RW. 1 NGIPIK",
                    "no_telp_pelapor": "6281326859929",
                    "keterangan_pelapor": "nomer token nya tidak masuk. ada tulisan GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5323020100497",
                    "waktu_lapor": "01/02/2023 13:13:37",
                    "waktu_response": "01/02/2023 13:21:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 487,
                    "durasi_recovery_time": 33932267,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD AGUSTIAN",
                    "alamat_pelapor": "JL KARANG INDAH RT-23 / RW-5 KEL SUMUR DEWA KEC SELEBAR KOTA BENGKULU",
                    "no_telp_pelapor": "+6285769613774",
                    "keterangan_pelapor": "MUTASI_K (G9923020188533:mohon bantuan pengecekan ) - MOHON DIBANTU PELANGGAN DENGAN NO IDPEL 146005249357 INGIN MENGAJUKAN PERMOHONAN PEMINDAHAN KABEL SR KARENA RENOVASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020104112",
                    "waktu_lapor": "01/02/2023 13:13:50",
                    "waktu_response": "01/02/2023 13:18:37",
                    "waktu_recovery": "01/02/2023 15:56:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 9448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHASYFUL ANWAR",
                    "alamat_pelapor": "JL. H TIBIN NO. 13 KP SETU RT-4 RW-2 KEL. BINTARA JAYA KEC. BEKASI BARAT KOTA BEKASI JAW BARAT (BELAKANG SD BINTARA JAYA 2).",
                    "no_telp_pelapor": "08999787513",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 86002024619 DAN SISA 29.2 KWH. NO TOKEN 0706 2283 6220 4217 2990",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104114",
                    "waktu_lapor": "01/02/2023 13:13:58",
                    "waktu_response": "01/02/2023 13:15:39",
                    "waktu_recovery": "01/02/2023 13:19:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "JL H. HUPNI No.007 RT.6 RW.3 DANGDANG,",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104116",
                    "waktu_lapor": "01/02/2023 13:14:15",
                    "waktu_response": "01/02/2023 14:10:28",
                    "waktu_recovery": "01/02/2023 15:58:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3373,
                    "durasi_recovery_time": 6503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "izani",
                    "alamat_pelapor": "DS TANJUNG GEDANG TJ GEDANG",
                    "no_telp_pelapor": "6285369311667",
                    "keterangan_pelapor": "hendak mengganti amper lama 1300 menjadi amper token 900va",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA BUNGO"
                },
                {
                    "no_laporan": "K5423020104117",
                    "waktu_lapor": "01/02/2023 13:14:16",
                    "waktu_response": "01/02/2023 13:17:18",
                    "waktu_recovery": "01/02/2023 13:19:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE PALMYRA No.21 GD SERPONG",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104118",
                    "waktu_lapor": "01/02/2023 13:14:22",
                    "waktu_response": "01/02/2023 13:16:31",
                    "waktu_recovery": "01/02/2023 14:07:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 3070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUNUNG ",
                    "alamat_pelapor": "JL MASJID KP RAWABACANG RT 7/12 KEL JATI RAHAYU KEC PONDOK MELATI KOTA BEKASI ",
                    "no_telp_pelapor": "02184986001",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 83 KWH. NO TOKEN : 3914 4763 6638 0785 1385 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020100838",
                    "waktu_lapor": "01/02/2023 13:14:31",
                    "waktu_response": "01/02/2023 13:33:05",
                    "waktu_recovery": "01/02/2023 14:21:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1114,
                    "durasi_recovery_time": 2922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86083028",
                    "nama_pelapor": "IBU MISEL / CRM BLANK ",
                    "alamat_pelapor": "JL CILIWUNG NO. 23A RT-  1 / RW- 1 ",
                    "no_telp_pelapor": "0341496144",
                    "keterangan_pelapor": "PELANGGAN MENYAMPAIKAN KELUHAN SALAH CATAT 2 IDPEL 513120021495,  513120019532 , UNTUK TAGIHAN BLN.02/2023 , PELANGGAN SUDAH LEPOR STAND PLN MOBILE , FOTO SWACAM TERLIHAT DENGAN JELAS ( 513120021495 , TGL 24/01/2023 = 26659 DAN IDPEL 513120019532 , TGL 24/01/2023 = 42394 ) , KETIKA TERBIT TAGIHAN ANGKA STAND APP TIDAK SESUAI DENGAN LAPORAN PELANGGAN DI PLN MOBILE , PELANGGAN INGIN SEGERA DIHUBUNGI KEMBALI MELALUI  085604421389 UNTUK PENJELASAN LEBIH LANJUT SERTA PENYELESAIAN ,TERIMA KASIH.\\n\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BLIMBING"
                },
                {
                    "no_laporan": "K5423020104120",
                    "waktu_lapor": "01/02/2023 13:14:25",
                    "waktu_response": "01/02/2023 13:22:29",
                    "waktu_recovery": "01/02/2023 13:35:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 484,
                    "durasi_recovery_time": 803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodik Yanuar",
                    "alamat_pelapor": "JL SUROPATI RT 23 RW 04 No.",
                    "no_telp_pelapor": "6285933033331",
                    "keterangan_pelapor": "mau menanyakan kapan teknisi melakukan perubahan daya di rumah kami dari 900 w mnjadi 1300,n kami sudah mendaftar n melakukan pembayaran..terima kasih perhatiannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BULULAWANG"
                },
                {
                    "no_laporan": "K5423020104121",
                    "waktu_lapor": "01/02/2023 13:14:34",
                    "waktu_response": "01/02/2023 13:17:28",
                    "waktu_recovery": "01/02/2023 13:19:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "PR CLUSTER GREEN ORCHID RESIDENCE BLOK A No.01 CIATER",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104124",
                    "waktu_lapor": "01/02/2023 13:14:43",
                    "waktu_response": "01/02/2023 13:21:12",
                    "waktu_recovery": "01/02/2023 17:15:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 14029,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saeful hasan",
                    "alamat_pelapor": "Jl. Alternatif Salwan - Segeran No.26",
                    "no_telp_pelapor": "6281217884925",
                    "keterangan_pelapor": "Toko Alfamart Segeran. MCB kwh masih di by pass. mohon untuk segera di ganti. takut terjadi konsleting.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)"
                },
                {
                    "no_laporan": "K5423020104126",
                    "waktu_lapor": "01/02/2023 13:14:45",
                    "waktu_response": "01/02/2023 13:24:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 33932102,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagus yudhi wahyu saputro",
                    "alamat_pelapor": "DN KEPEK No. RT.1 RW.25 KALIKUNING",
                    "no_telp_pelapor": "6282244010664",
                    "keterangan_pelapor": "MUTASI_K (G9923020188330:mohon dibantu) - gagal beli token.mohon pencerahannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PACITAN"
                },
                {
                    "no_laporan": "K1423020100325",
                    "waktu_lapor": "01/02/2023 13:14:54",
                    "waktu_response": "01/02/2023 14:53:16",
                    "waktu_recovery": "01/02/2023 15:59:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5902,
                    "durasi_recovery_time": 3955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD SAHRIAL",
                    "alamat_pelapor": "PERUM BUKIT SEJAHTERA JL. CENDANA 6 BLOK DA NO 12 RT 75 RW 22 KEL BUKIT LAMA KEC ILIR BARAT 1, KOTA PALEMBANG, SUMATERA SELATAN.",
                    "no_telp_pelapor": "08127818681",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423013100638, TGL 31/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK, TELAH DILUNASI VIA BCA. PTL MINTA SEGERA DISAMBUNG / PELANGGAN MENELPON KEMBALI (CC.14.ANDI), PELANGGAN MENGHUBUNGI KEMBALI DAN MEMINTA SEGEL SEGERA DIBUKA (CC.14.DESKA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020104127",
                    "waktu_lapor": "01/02/2023 13:14:52",
                    "waktu_response": "01/02/2023 13:17:37",
                    "waktu_recovery": "01/02/2023 13:19:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "JL KP WATES RT3/3 PAKULONAN SRP",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100499",
                    "waktu_lapor": "01/02/2023 13:15:22",
                    "waktu_response": "01/02/2023 13:20:09",
                    "waktu_recovery": "01/02/2023 14:29:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 4149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001163354",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "PR GRAND KAHURIPAN 3 JL. BROMO X BLOK BL  NO.12B RT-03 / RW-08 KEL. KLAPA NUNGGAL KEC. KLAPA NUNGGAL KAB. BOGOR",
                    "no_telp_pelapor": "6285716608459",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN,  SETELAH UPDATE VKRN 43 NAMUN BELUM ADA PETUGAS DATANG. SISA KWH 32.10 TERKAIT NO LAPOR : K5223020100351",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104130",
                    "waktu_lapor": "01/02/2023 13:15:30",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675257330,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EBENHEIZER",
                    "alamat_pelapor": "JL. TURI UJUNG, GG. RAMBUTAN, NO. 140 D, KEL. SUDIREJO I, KEC. MEDAN KOTA, KOTA MEDAN",
                    "no_telp_pelapor": "082393363720 ",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBUARI 2023. ST AW 73652, ST AK 74207, ST BERDASARKAN ANGKA ACMT FEBUARI 2023 = 74207. REK (BELUM DILUNASI). PERSIL DIHUNI, BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020104132",
                    "waktu_lapor": "01/02/2023 13:15:45",
                    "waktu_response": "01/02/2023 13:26:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 33931961,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yanuari yeni bere",
                    "alamat_pelapor": "Desa Halibasar",
                    "no_telp_pelapor": "6281236237072",
                    "keterangan_pelapor": "MUTASI_K (G9923020188333:cek ke pelanggan) - setelah isi pulsa meteran 20 tekan di meteran tulis gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5323020100502",
                    "waktu_lapor": "01/02/2023 13:15:58",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675257358,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000089158360",
                    "nama_pelapor": "BU LINTANG ",
                    "alamat_pelapor": "KK RIUNG BANDUNG JL SALUYU B5 NO 19 KEL RANCASARI KEC CIPAMOKOLAN KOTA BANDUNG / LOKASI SEKOLAH AKSI ",
                    "no_telp_pelapor": "081564625384",
                    "keterangan_pelapor": "MOHON BANTU TINDAKLANJUT, BELUM ADA REALISASI PERMOHONAN RUBAH TARIF ID PEL 535673052424 (R1 - S2) UNTUK SEKOLAH, BERKAS SUDAH DISERAHKAN LANGSUNG DIKANTOR UNIT, DIJANJIKAN AKAN DILAKUKAN SURVEY NAMUN HINGGA SAAT INI BELUM ADA. MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5523020100502",
                    "waktu_lapor": "01/02/2023 13:16:52",
                    "waktu_response": "01/02/2023 13:19:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 166,
                    "durasi_recovery_time": 33932393,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA",
                    "alamat_pelapor": "JL REGENCY BLOK A8 NO 10 DS CIKAMPEK UTARA KEC KOTA BARU KAB KARWANG LOKASI : DEKAT INDOMARET ",
                    "no_telp_pelapor": "087741646912",
                    "keterangan_pelapor": "MUTASI_K (G9923020188320:1 APP PRABAYAR TIDAK BISA MEMASUKKAN PULSA.PTL MENYALA.SISA KWH : 33.9 ) - 1 APP PRABAYAR TIDAK BISA MEMASUKKAN PULSA.PTL MENYALA.SISA KWH : 33.9 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5423020104142",
                    "waktu_lapor": "01/02/2023 13:17:06",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675257426,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wirna hubu",
                    "alamat_pelapor": "camar buha blok A",
                    "no_telp_pelapor": "6285298829228",
                    "keterangan_pelapor": "kilometer NCB hangus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO UTARA"
                },
                {
                    "no_laporan": "K5523020100504",
                    "waktu_lapor": "01/02/2023 13:17:17",
                    "waktu_response": "01/02/2023 13:18:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33932453,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "269936",
                    "nama_pelapor": "BP SUDRAJAT ",
                    "alamat_pelapor": "JL. IRIGASI GG MANGGIS NO 17 KP PONCOL BULAK  RT-4 / RW-17 KEL JAKA SETIA KEC BEKASI SELATAN KOTA BEKASI ",
                    "no_telp_pelapor": "6285773227195",
                    "keterangan_pelapor": "MUTASI_K (G9923020188319:MCB & SEKRING OFF NAMUN PIRINGAN APP TETAP BERJALN ) - MCB & SEKRING OFF NAMUN PIRINGAN APP TETAP BERJALN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104145",
                    "waktu_lapor": "01/02/2023 13:17:24",
                    "waktu_response": "01/02/2023 13:22:05",
                    "waktu_recovery": "01/02/2023 13:24:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 281,
                    "durasi_recovery_time": 161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0019892230006",
                    "nama_pelapor": "IBU STELLA",
                    "alamat_pelapor": "DS PURI RT 1 RW 3 KEC PATI KAB PATI ",
                    "no_telp_pelapor": "085325209066",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBUARI 2023. ST AW 32308, ST AK 32669, ST BERDASARKAN ANGKA ACMT FEBUARI 2023 = 32669. REK (BELUM DILUNASI). PERSIL DIHUNI, TIDAK BERPAGAR, APP MUDAH DIJANGKAU, TIDAK MENGETAHUI PETUGAS RUTIN DATANG",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K1223020100195",
                    "waktu_lapor": "01/02/2023 13:17:43",
                    "waktu_response": "01/02/2023 13:34:46",
                    "waktu_recovery": "01/02/2023 13:37:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1023,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIMON",
                    "alamat_pelapor": "JL BANJARMASIN NO. RT- / RW- KEL MESJID KEC MEDAN KOTA, KOTA MEDAN SUMUT",
                    "no_telp_pelapor": "085270760150",
                    "keterangan_pelapor": "MOHON PERIKSA APP ANGKA COUNTER TIDAK BERGERAK DIKETAHUI SEJAK TGL 31/1/2023 (STAND APP TGL 1/2/2023 :  3528)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020104152",
                    "waktu_lapor": "01/02/2023 13:18:14",
                    "waktu_response": "01/02/2023 13:19:36",
                    "waktu_recovery": "01/02/2023 15:12:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 6754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAIMUN",
                    "alamat_pelapor": "PR RUKO SIMPRUG PLAZA B2 No.21 RT.0 RW.0 CKR BARU",
                    "no_telp_pelapor": "6281383838363",
                    "keterangan_pelapor": "minta dicek voltase, kami ukur voltase selalu rendah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020104153",
                    "waktu_lapor": "01/02/2023 13:18:18",
                    "waktu_response": "01/02/2023 13:21:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 33932269,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "GilangPangestu",
                    "alamat_pelapor": "DN BULURUE PENGENGAT No.00 RT.0 RW.0",
                    "no_telp_pelapor": "6285205692339",
                    "keterangan_pelapor": "MUTASI_K (G9923020188322:kct) - pada saat pengisian tidak bisa di pencet,hanya bisa kluar angka 1 saja tidak bisa yang lain",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020104154",
                    "waktu_lapor": "01/02/2023 13:18:19",
                    "waktu_response": "01/02/2023 14:19:27",
                    "waktu_recovery": "01/02/2023 14:41:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3668,
                    "durasi_recovery_time": 1297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri andayani",
                    "alamat_pelapor": "JL BAHAGIA 2 E No.32 RT.000 RW.00 MARGAHAYU",
                    "no_telp_pelapor": "6289667830401",
                    "keterangan_pelapor": "Kwh error ga bisa ngisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020104157",
                    "waktu_lapor": "01/02/2023 13:18:52",
                    "waktu_response": "01/02/2023 13:22:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 33932246,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arianto",
                    "alamat_pelapor": "JL PRG 3 DESA SEBUNGSU No.0 RT.0 RW.0",
                    "no_telp_pelapor": "628128135123",
                    "keterangan_pelapor": "MUTASI_K (G9923020188323:Keluhan alih gangguan) - MCB meter lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020104158",
                    "waktu_lapor": "01/02/2023 13:18:59",
                    "waktu_response": "01/02/2023 13:19:56",
                    "waktu_recovery": "01/02/2023 13:22:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1655004",
                    "nama_pelapor": "BP THEO ",
                    "alamat_pelapor": "JL MENOREH RAYA NO 13 RT 1/1 KEL SAMPANGAN KEC GAJAH MUNGKUR KOTA SEMARANG JATENG // SETEMPAT RUKO  (PROSES PEMBANGUNAN RUKO ERAPHONE) ",
                    "no_telp_pelapor": "082299881010",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103435, MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 20/01/23   PEMBAYARAN PROSES PD (R1T / 1300 VA - R3/ 13200 VA ) DENGAN NO AGENDA  523019922301184615 DAN NO REG 5230155052743. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020104161",
                    "waktu_lapor": "01/02/2023 13:19:40",
                    "waktu_response": "01/02/2023 13:21:18",
                    "waktu_recovery": "01/02/2023 13:44:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 1373,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "133370",
                    "nama_pelapor": "BP RIZKI",
                    "alamat_pelapor": "JL BINTARO JAYA SEKTOR 9 BLOK G NO 15 RT.-/- KEL PONDOK PUCUNG KEC PONDOK AREN. TANGSEL (DEKAT MCDONAL SEKTOR 9)",
                    "no_telp_pelapor": "02127624087",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH TIDAK MENGETAHUI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020104166",
                    "waktu_lapor": "01/02/2023 13:20:11",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675257611,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "syuriatin fadillah",
                    "alamat_pelapor": "JL SAKA GUNUNG No. RT.1 RW.1 SUNGAI KAM",
                    "no_telp_pelapor": "6285248381159",
                    "keterangan_pelapor": "kabel SR pecah-pecah dan mengelupas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARABAHAN"
                },
                {
                    "no_laporan": "K5423020104167",
                    "waktu_lapor": "01/02/2023 13:20:16",
                    "waktu_response": "01/02/2023 13:23:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 33932148,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "winda",
                    "alamat_pelapor": "Jalan Marzuki 2 No. 39",
                    "no_telp_pelapor": "6281281169728",
                    "keterangan_pelapor": "MUTASI_K (G9923020188326:Mohon bantuan hubungi pelanggan dan arahkan unit ke lokasi) - meteren turun terus bunyi bunyi",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104168",
                    "waktu_lapor": "01/02/2023 13:20:24",
                    "waktu_response": "01/02/2023 14:48:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5288,
                    "durasi_recovery_time": 33927059,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Berdiansyah",
                    "alamat_pelapor": "DN TOGURAN DS TLAGAH No.0 BANYUATES",
                    "no_telp_pelapor": "6281331132157",
                    "keterangan_pelapor": "MUTASI_K (G9923020188431:perlu pengecekan petugas) - gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K3223020100233",
                    "waktu_lapor": "01/02/2023 13:20:41",
                    "waktu_response": "01/02/2023 13:43:47",
                    "waktu_recovery": "01/02/2023 14:07:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1386,
                    "durasi_recovery_time": 1404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAWARDA",
                    "alamat_pelapor": "JL MANGGA NO. 126 RT-3 / RW-19, KEL JATI MAKMUR, KEC PONDOK GEDE, KOTA BEKASI, ACUAN : DEKAT PASGIRO PT POS",
                    "no_telp_pelapor": "087742134636",
                    "keterangan_pelapor": "APP TERTERA GAGAL, TIDAK BISA PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), SISA 2.000 KWH, NO TOKEN SESUAI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104169",
                    "waktu_lapor": "01/02/2023 13:20:39",
                    "waktu_response": "01/02/2023 13:52:13",
                    "waktu_recovery": "01/02/2023 14:07:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1894,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HENDRI ",
                    "alamat_pelapor": "JL RY JT KRAMAT RT1/1 NO 188 KEL JATIMEKAR KEC JATIASIH KOTA BEKASI ACUAN : SETEMPAT TOKO MATRIAL CIPTA KARYA ",
                    "no_telp_pelapor": "08119332006",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 21/01/23 REK BULAN JANUARI 23 TELAH DI LUNASI BERIKUT BK MELALUI BANK BNI , NAMUN BUZZER ALARM MASIH TERUS BERBUNYI (PTL TIDAK PADAM) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104172",
                    "waktu_lapor": "01/02/2023 13:21:19",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 14:20:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675257679,
                    "durasi_recovery_time": 1675261255,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021646444",
                    "nama_pelapor": "BP AES/ IBU ELI ",
                    "alamat_pelapor": "KK KOTA SERANG BARU BLOK E71 NO 7 RT4/RW-17KEL. SUKARAGAM KEC. SERANG BARU KOTA SERANG // ACUANNYA DEKAT SD SUKARAGAM 01  ",
                    "no_telp_pelapor": "081291664871",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/2023 PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN PADA DATA P2APST TERTERA BLOCKING PEMBELIAN. PADA DATA AP2T TERDAPAT ANGSURAN NAMUN BELUM JATUH TEMPO. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104180",
                    "waktu_lapor": "01/02/2023 13:21:39",
                    "waktu_response": "01/02/2023 13:25:05",
                    "waktu_recovery": "01/02/2023 14:59:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 5694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "atmawi",
                    "alamat_pelapor": "KP KEDAUNG BARAT RT.2 RW.1 KEDAUNG",
                    "no_telp_pelapor": "6282337203373",
                    "keterangan_pelapor": "permohonan perubahan tarif ke bisnis, sudah di survey tp belum berubah tarif.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104182",
                    "waktu_lapor": "01/02/2023 13:21:46",
                    "waktu_response": "01/02/2023 13:25:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 230,
                    "durasi_recovery_time": 33932035,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nunung Rusdiyawanti",
                    "alamat_pelapor": "DN KARANG RANJONG BARET No. RT.0 RW.0",
                    "no_telp_pelapor": "6287754558103",
                    "keterangan_pelapor": "MUTASI_K (G9923020188349:token) - token listrik tidak bisa di masukkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5323020100507",
                    "waktu_lapor": "01/02/2023 13:22:01",
                    "waktu_response": "01/02/2023 13:38:12",
                    "waktu_recovery": "01/02/2023 13:42:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 971,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ARDIANTO ",
                    "alamat_pelapor": "LOKASI MASJID DARUSSALAM JL  DN MBARENG DS SIDOREJO NO - RT-7 / RW-2 KEC KRIAN KAB SIDOARJO ",
                    "no_telp_pelapor": "6285745797991",
                    "keterangan_pelapor": "MOHON BANTU GESER APP KARENA DI SETEMPAT SEDANG ADA PROSES PEMBANGUNAN/ RENOVASI. PELANGGAN MENGAKU SEBAGAI YANG DIKUASAKAN. MOHON BANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020104184",
                    "waktu_lapor": "01/02/2023 13:22:05",
                    "waktu_response": "01/02/2023 13:44:22",
                    "waktu_recovery": "01/02/2023 14:07:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1337,
                    "durasi_recovery_time": 1386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "173129",
                    "nama_pelapor": "IBU VITARA ",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR NO 50 RT-7 / RW-11 KEL JATI RAHAYU KEC PONDOK MELATI PONDOK GEDE SEBELAH KOSAN PUTRI IBU JABAR ",
                    "no_telp_pelapor": "02157973083",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM 00737733661038306263",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104187",
                    "waktu_lapor": "01/02/2023 13:22:21",
                    "waktu_response": "01/02/2023 13:45:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1403,
                    "durasi_recovery_time": 33930827,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ditro Channel",
                    "alamat_pelapor": "DN DSN BULAKWINONG No. RT.5 RW.2 PASIRIAN",
                    "no_telp_pelapor": "6282244557778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188354:padam) - selamat siang pak \\npermasalahan ada di meteran listrik rumah saya,di meteran display layar normal nyala dan masi ada sisa pulsa token tapi listrik drmh padam pak..mohon dibantu ,terimakasih\\nno pelanggan token 45093010754",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMPEH"
                },
                {
                    "no_laporan": "K5423020104188",
                    "waktu_lapor": "01/02/2023 13:22:33",
                    "waktu_response": "01/02/2023 13:58:18",
                    "waktu_recovery": "01/02/2023 15:00:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2145,
                    "durasi_recovery_time": 3756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "091065287",
                    "nama_pelapor": "IBU NOVIRA WATI",
                    "alamat_pelapor": "KP TUKANGAN - 0 RT-0 / RW-0",
                    "no_telp_pelapor": "081215541887",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA BANK MANDIRI. MOHON AGAR PTL SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104189",
                    "waktu_lapor": "01/02/2023 13:22:37",
                    "waktu_response": "01/02/2023 13:34:33",
                    "waktu_recovery": "01/02/2023 14:59:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 716,
                    "durasi_recovery_time": 5083,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nico Yudical firdaus",
                    "alamat_pelapor": "DS TALANG TINGGI No.",
                    "no_telp_pelapor": "6282373251375",
                    "keterangan_pelapor": "token listrik selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020104190",
                    "waktu_lapor": "01/02/2023 13:22:38",
                    "waktu_response": "01/02/2023 13:48:56",
                    "waktu_recovery": "01/02/2023 13:59:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 621,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma Dwi Mulyaningsih",
                    "alamat_pelapor": "Jl. Krakatau IV No.22",
                    "no_telp_pelapor": "6282138283387",
                    "keterangan_pelapor": "Selamat siang Bpk/Ibu\\nMenanyakan untuk pembayaran kompensasi UJL Jatuh Tempo itu apa ya?\\nManfaat untuk kita apa?\\n\\nMohon penjelasannya\\n\\nterima kasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020104191",
                    "waktu_lapor": "01/02/2023 13:22:50",
                    "waktu_response": "01/02/2023 13:26:13",
                    "waktu_recovery": "01/02/2023 15:25:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 7140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "NIKEN AYUNINGTYAS",
                    "alamat_pelapor": "JALAN MAWAR MERAH I GANG 8 NO. 224, KELURAHAN MALAKA JAYA, KECAMATAN DUREN SAWIT, KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "0819682683",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL TIDAK PADAM DENGAN SISA KWH 200 KWH.  ",
                    "media": "Email",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104192",
                    "waktu_lapor": "01/02/2023 13:22:53",
                    "waktu_response": "01/02/2023 13:59:56",
                    "waktu_recovery": "01/02/2023 14:16:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2223,
                    "durasi_recovery_time": 1016,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL RAYA GEDONG PANJANG No.0 RT.2 RW.10 PEKOJAN",
                    "no_telp_pelapor": "6281314838556",
                    "keterangan_pelapor": "Token Gagal Reload",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104198",
                    "waktu_lapor": "01/02/2023 13:23:47",
                    "waktu_response": "01/02/2023 13:27:29",
                    "waktu_recovery": "01/02/2023 21:04:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 27434,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam prayudi",
                    "alamat_pelapor": "JL BLOK A RT 01/012 C No.0 RT.0",
                    "no_telp_pelapor": "6281214496121",
                    "keterangan_pelapor": "SELAMAT SIANG Pak PLN . kami mengajukan listrik migrasi pulsa . di rumah kosong . tetapi listrik nya blm di setting temper dan stroom blm masuk . kami mohon pihak PLN dgn pelanggan u PERTEMUAN Ke LOKASI SETEMPAT agar listrik dpt menyalah. hubungi kami ke 081214496121 PAK FURQON .... klo hr KAMIS saya siap .",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020104200",
                    "waktu_lapor": "01/02/2023 13:24:26",
                    "waktu_response": "01/02/2023 16:43:49",
                    "waktu_recovery": "01/02/2023 16:50:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11963,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZULFAN ",
                    "alamat_pelapor": "JL PELABUHAN BABANG DESA BABANG KEC BABANG KAB HALMAHERA SELATAN (SETEMPAT TOKO AMPAT)",
                    "no_telp_pelapor": "082395040413",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 12.7 KWH. NO TOKEN : 4740 3007 8190 1530 6251",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BACAN"
                },
                {
                    "no_laporan": "K5423020104202",
                    "waktu_lapor": "01/02/2023 13:24:55",
                    "waktu_response": "01/02/2023 13:52:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1626,
                    "durasi_recovery_time": 33930450,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dany Ardhan",
                    "alamat_pelapor": "JL LASANDARA No.0",
                    "no_telp_pelapor": "6281342606789",
                    "keterangan_pelapor": "MUTASI_K (G9923020188362:padam ) - \\nlampu padam. mohon bantuannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020104205",
                    "waktu_lapor": "01/02/2023 13:25:32",
                    "waktu_response": "01/02/2023 13:26:30",
                    "waktu_recovery": "01/02/2023 13:31:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "JL PR REGENSI MELATI M BLK F-7-35",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104207",
                    "waktu_lapor": "01/02/2023 13:25:51",
                    "waktu_response": "01/02/2023 13:26:48",
                    "waktu_recovery": "01/02/2023 13:32:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "KK CLUSTER ROYAL BLOSSOM K17 No.11 BSD",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104210",
                    "waktu_lapor": "01/02/2023 13:26:08",
                    "waktu_response": "01/02/2023 13:27:29",
                    "waktu_recovery": "01/02/2023 13:32:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 282,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "JL PR GRY SERPONG ASRI BLK A-1-10",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104211",
                    "waktu_lapor": "01/02/2023 13:26:12",
                    "waktu_response": "01/02/2023 13:53:47",
                    "waktu_recovery": "01/02/2023 14:14:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1655,
                    "durasi_recovery_time": 1267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SARAH",
                    "alamat_pelapor": "BAMBU RT 04 RW04 KELURAHAN BOYAOGE PALU BARAT ",
                    "no_telp_pelapor": "081235959404",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 0099 3980 8534 9631 0993, SISA 21.99 KWH (B1T / 900)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020104213",
                    "waktu_lapor": "01/02/2023 13:26:33",
                    "waktu_response": "01/02/2023 13:57:39",
                    "waktu_recovery": "01/02/2023 16:24:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1866,
                    "durasi_recovery_time": 8840,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETTY",
                    "alamat_pelapor": "RUKAN GRAND ARIES NIAGA BL E1 NO 2 U JL TAMAN ARIES RAYA KEL. MERUYA UTARA KEC. KEMBANGAN JAKBAR",
                    "no_telp_pelapor": "02129319438",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 09/01/23 PELANGGAN MELAKUKAN PEMBELIAN TOKEN SEBESAR RP 1.000.000 DENGAN NO TOKEN 2026 7340 1762 8247 1043 NAMUN BARU AKAN DIINPUT HARI INI. DATA PADA P2APST TGL 12/01/23 UPDATE VKRN 43. MOHON AGAR NO TOKEN TSB DAPAT DIKONVERSIKAN. SISA 80 KWH CC.54.THENU PUKUL 15:36 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104216",
                    "waktu_lapor": "01/02/2023 13:26:56",
                    "waktu_response": "01/02/2023 14:05:49",
                    "waktu_recovery": "01/02/2023 14:58:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2333,
                    "durasi_recovery_time": 3161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "385879",
                    "nama_pelapor": "BP. SAM",
                    "alamat_pelapor": "JL DANAU SINGKARAK 1 BLOK B16 RT 004/RW 07 JATIBENING BARU PONDOK GEDE BEKASI ACUAN LOKASI KOMPLEK MARNA PUTRA",
                    "no_telp_pelapor": "085888035322",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK BULAN JANUARI 2023 TELAH DILUNASI MELALUI BANK MANDIRI, PTL MINTA DISAMBUNG KEMBALI MALAM INI KARENA BAYI PELANGGAN MENANGIS TERUS.==>SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.ANGGA.LC TGL. 31/01/2023 JAM 23.18 WIB DENGAN ID TIKET K5223013102510. PELANGGAN MENGHUBUNGI KEMBALI. CC.52.REKA.LC MEMINTA UNTUK DILAKUKAN PENYAMBUNGAN SEGERA. \\n",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104218",
                    "waktu_lapor": "01/02/2023 13:27:11",
                    "waktu_response": "01/02/2023 13:40:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 789,
                    "durasi_recovery_time": 33931151,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muchammad Agus Wibyantoro",
                    "alamat_pelapor": "JL BOUGENVILLE No. RT.2 RW.3 OESAPA",
                    "no_telp_pelapor": "6282247496944",
                    "keterangan_pelapor": "MUTASI_K (G9923020188346:cek) - mohon di bantu pemasangan kwh kembali pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020104219",
                    "waktu_lapor": "01/02/2023 13:27:13",
                    "waktu_response": "01/02/2023 13:28:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 33931850,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad safikri Eko Ferdiansyah",
                    "alamat_pelapor": "Kedaung baru ",
                    "no_telp_pelapor": "6281399034890",
                    "keterangan_pelapor": "MUTASI_K (G9923020188403:kwh periksa) - setiap Isi token listrik keluar tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104220",
                    "waktu_lapor": "01/02/2023 13:27:25",
                    "waktu_response": "01/02/2023 13:38:58",
                    "waktu_recovery": "01/02/2023 13:48:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 693,
                    "durasi_recovery_time": 544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00873612905",
                    "nama_pelapor": "BP SUBEKTI",
                    "alamat_pelapor": "JL. RAYA SALE KRINJO DS KRINJO SALE KEL. KASEM KEC. REMBANG  KAB. REMBANG  JATENG ACUAN LOKASI DEKAT GAPURA PERBATASAN JAWA TENGAH DAN JAWA TIMUR // PINGGIR KALI ",
                    "no_telp_pelapor": "081319053005",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING NOVEMBER 2021 STAND AKHIR:18596 (DATA PADA ACMT:18596 ). STAND APP TGL 16/01/2023  : 18529  RUMAH DIHUNI DAN BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN .PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5423020104221",
                    "waktu_lapor": "01/02/2023 13:27:32",
                    "waktu_response": "01/02/2023 13:54:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 33930309,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi astri nurarlan",
                    "alamat_pelapor": "PR MIRA BALIASE INDAH BLOK A NO 7 No.000 RT.0 RW.0 MARAWOLA",
                    "no_telp_pelapor": "6281387764061",
                    "keterangan_pelapor": "MUTASI_K (G9923020188387:perlu di Kunjungi) - Meteran tidak bisa menerima token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020104228",
                    "waktu_lapor": "01/02/2023 13:28:32",
                    "waktu_response": "01/02/2023 13:30:19",
                    "waktu_recovery": "01/02/2023 13:32:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROMLAH",
                    "alamat_pelapor": "KP BARU No. RT.2 RW.1 JURUMUDI",
                    "no_telp_pelapor": "62895626287",
                    "keterangan_pelapor": "Metran nya selalu menampilkan tulisan PERIKSA dan membuat gagal pengisian pocer, dua pocer sudah saya coba inpo tetangga harus lapor pln..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104229",
                    "waktu_lapor": "01/02/2023 13:28:34",
                    "waktu_response": "01/02/2023 13:30:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 33931748,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laili Anida",
                    "alamat_pelapor": "XX KP. BUMI KURIPAN SEKUMPUL NO. E-03 BANJA No.0 RT. RW.",
                    "no_telp_pelapor": "62895339561236",
                    "keterangan_pelapor": "MUTASI_K (G9923020188336:perlu penanganan petugas yantek) - ada kabel sambungan yg melentur rendah di jalan depan rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5323020100513",
                    "waktu_lapor": "01/02/2023 13:28:58",
                    "waktu_response": "01/02/2023 13:30:29",
                    "waktu_recovery": "01/02/2023 13:31:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 91,
                    "durasi_recovery_time": 76,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11000166",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "KP PARAKAN SAAT  JL H AMUNG SUTARYA NO 41 RT 01/06 KEL CISARANTEN ENDAH KEC ARCAMANIK ",
                    "no_telp_pelapor": "08563323062",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN MCB KWH METER HILANG SEJAK PAGI DAN SUDAH MENDAPAT SURAT KEHILANGAN KEPOLISIAN. MOHON KONFIRMASI PELANGGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020104231",
                    "waktu_lapor": "01/02/2023 13:29:03",
                    "waktu_response": "01/02/2023 13:30:29",
                    "waktu_recovery": "01/02/2023 14:44:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 4412,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIQ FARHAN",
                    "alamat_pelapor": "PR GRAND SUTRA BL K5 NO 3 RT 13/10 KEL GELAM JAYA KEC PS KEMIS TGR",
                    "no_telp_pelapor": "02150830000",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI PROSES PS NON PELANGGAN  ( L/13200 VA ) DENGAN NO REG  5666029003230  SELAMA 7 HARI DARI  TGL 02/02/23  SAMPAI 8/2/23  PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104232",
                    "waktu_lapor": "01/02/2023 13:29:14",
                    "waktu_response": "01/02/2023 13:30:58",
                    "waktu_recovery": "01/02/2023 13:32:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HANAFI.M",
                    "alamat_pelapor": "JL PREPEDAN No. RT.3 RW.9 KAMAL",
                    "no_telp_pelapor": "6289562628704",
                    "keterangan_pelapor": "Apa ga bisa disambung hari ini aja pak, soalnya kami butuh watt nambah mesin ac baru ga kepake anak2 kepanasan..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5523020100518",
                    "waktu_lapor": "01/02/2023 13:29:54",
                    "waktu_response": "01/02/2023 14:47:30",
                    "waktu_recovery": "01/02/2023 15:26:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4656,
                    "durasi_recovery_time": 2336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAEFUL BAHRI",
                    "alamat_pelapor": "JL TAMBUN SELATAN NO 15 RT 1 RW 8 KEL CAKUNG TIMUR KEC CAKUNG KOTA JAKARTA TIMUR / DEKAT LAUNDRY FIRDAUS ",
                    "no_telp_pelapor": "08170060306",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 522 NO TOKEN  3050 2468 3653 2450 5167",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104236",
                    "waktu_lapor": "01/02/2023 13:29:49",
                    "waktu_response": "01/02/2023 20:30:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 25221,
                    "durasi_recovery_time": 33906561,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh. Erlangga Arief",
                    "alamat_pelapor": "jln ahmad mustin",
                    "no_telp_pelapor": "6285241816006",
                    "keterangan_pelapor": "MUTASI_K (G9923020188802:gangguan teknik) - kwh mau di geser berhubung bangunan sudah selesai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOLAKA"
                },
                {
                    "no_laporan": "K5423020104237",
                    "waktu_lapor": "01/02/2023 13:29:58",
                    "waktu_response": "01/02/2023 13:31:10",
                    "waktu_recovery": "01/02/2023 13:32:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TUKIMIN",
                    "alamat_pelapor": "KP BARU No. RT.3 RW.1 JURUMUDI",
                    "no_telp_pelapor": "6289562628705",
                    "keterangan_pelapor": "Gagal dan Reject..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5123020100869",
                    "waktu_lapor": "01/02/2023 13:30:11",
                    "waktu_response": "01/02/2023 14:32:50",
                    "waktu_recovery": "01/02/2023 15:39:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3759,
                    "durasi_recovery_time": 3991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86041349266",
                    "nama_pelapor": "IBU DIAH ",
                    "alamat_pelapor": "PR GRIYA EMYA PERMAI  BLOK C NO 9 RT 1 RW 10 JL PARAK PEGAMBIRAN KEL AMPALU NAN DUA PULUH KEC LUBUK BEGALUNG KOTA PADANG/DEKAT MASJID PERUMAHAN",
                    "no_telp_pelapor": "082199642924",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN ADA PEMASANGAN TERALIS BESI, NO IDPEL 131035568454 NIK 1371064208650004 AN. SAFNI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020104239",
                    "waktu_lapor": "01/02/2023 13:30:09",
                    "waktu_response": "01/02/2023 13:38:29",
                    "waktu_recovery": "01/02/2023 14:24:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 500,
                    "durasi_recovery_time": 2789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hesti Kartika",
                    "alamat_pelapor": "XX KUALA SAMBOJA No.0 RT. RW.",
                    "no_telp_pelapor": "6285391111291",
                    "keterangan_pelapor": "mau mindahin meteran karna rumah renovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMBOJA"
                },
                {
                    "no_laporan": "K5423020104241",
                    "waktu_lapor": "01/02/2023 13:30:23",
                    "waktu_response": "01/02/2023 13:46:02",
                    "waktu_recovery": "01/02/2023 14:06:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 939,
                    "durasi_recovery_time": 1226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": " JL PAUS RAYA  KOMP TNI AL BLOK E NO 75 RT-006 / RW-013 KEL JATI KRAMAT KEC JATI ASIH KOTA BEKASI / DEKAT BALAI PENGOBATAN TNI AL",
                    "no_telp_pelapor": "0218470209",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. TGL 25/01/2022 ADA PROSES PERGANTIAN APP KARENA TERBAKARA SESUAI INFO PELANGGAN PADA APP LAMA NO METER 14450651360 SISA 39.98 KWH (DAN MASIH ADA TOKEN YANG BELUM DI INPUT 50960740134160115400 42.60 KWH PERGANTIA KWH PERTAMA) MOHON AGAR DI LAKUKAN KONVERSI KE DAYA BARU NO METER 14450651360\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104242",
                    "waktu_lapor": "01/02/2023 13:30:15",
                    "waktu_response": "01/02/2023 13:59:25",
                    "waktu_recovery": "01/02/2023 14:16:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1750,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sun Tari",
                    "alamat_pelapor": "JL ANCOL SELATAN No. RT.14 RW.1 SUNTER AGU",
                    "no_telp_pelapor": "6281283625031",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik gagal terus sudah di coba berkali kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104243",
                    "waktu_lapor": "01/02/2023 13:30:24",
                    "waktu_response": "01/02/2023 13:30:33",
                    "waktu_recovery": "01/02/2023 13:58:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9,
                    "durasi_recovery_time": 1680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANWAR",
                    "alamat_pelapor": "KP PABUARAN NO 6 RT-4 / RW-1 KEL MANIS JAYA KEC JATIUWUNG . KOTA TANGERANG. ACUAN: DEKAT MUSHOLLAH ATTAUFIK. ",
                    "no_telp_pelapor": "081113509934",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN  SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA= 18,13 KWH .NO TOKEN = 28866771735468479748",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104244",
                    "waktu_lapor": "01/02/2023 13:30:51",
                    "waktu_response": "01/02/2023 14:48:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4682,
                    "durasi_recovery_time": 33927038,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yudhan",
                    "alamat_pelapor": "DK TEGALREJO RT 03/02 GODOG No.0 RT.3 RW.2 POLOKARTO",
                    "no_telp_pelapor": "6285713082340",
                    "keterangan_pelapor": "MUTASI_K (G9923020188430:perlu cek petugas, voltase drop pagi sd sore hampir setiap hari) - Voltase drop alias naik turun saat pagi sampe siang hari. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5423020104247",
                    "waktu_lapor": "01/02/2023 13:31:21",
                    "waktu_response": "01/02/2023 13:31:59",
                    "waktu_recovery": "01/02/2023 13:32:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAFAR",
                    "alamat_pelapor": "PR BUMI KAYANA BLOK B12 RT 02 RW 03 KEL CIKADUT KEC CIMENYAN KODE POS 40191",
                    "no_telp_pelapor": "085885734744",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI SRI HASTUTI MENJADI MUHAMMAD JA'FAR SODIQ. DENGAN NO. KTP PEMILIK 3201262001950007 AN. MUHAMMAD JAFAR SODIQ. PEMOHON MENGAKU SEBAGAI PEMILIK",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020104248",
                    "waktu_lapor": "01/02/2023 13:31:22",
                    "waktu_response": "01/02/2023 14:09:36",
                    "waktu_recovery": "01/02/2023 17:21:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2294,
                    "durasi_recovery_time": 11494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PARRANG",
                    "alamat_pelapor": "BTN MINASA UPA BLOK M9 NO. 13 KEL MINASA UPA KEC RAPPOCINI KOTA MAKASSAR. ACUAN: DEKAT DENGANPINTU KOMPLEKS ANGGREK.",
                    "no_telp_pelapor": "085232056636",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN GESER JTR DIKARENAKAN KABEL TERSEBUT TERLALU DEKAT DENGAN BANGUNAN DENGAN NO. KTP PENANGGUNG JAWAB 7318054807890004 AN. STEPHIE SABATINI SUMBUNG DAN NO. KTP DIBERI KUASA 6404053107840004 AN. PARRANG PURNAMA. PEMOHON MENGAKU SEBAGAI DIBERI KUASA. LU/ CC.54.IFUL123.LC TGL 1/2/2023 / 14:08",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020104249",
                    "waktu_lapor": "01/02/2023 13:31:47",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675258307,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Handy Satria Tanjaya",
                    "alamat_pelapor": "JL ANGGREK No.0",
                    "no_telp_pelapor": "6281353636836",
                    "keterangan_pelapor": "MUTASI_K (G9923020188390:perlu penanganan ) - voltase drop dibawah 200",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020104251",
                    "waktu_lapor": "01/02/2023 13:32:01",
                    "waktu_response": "01/02/2023 13:33:26",
                    "waktu_recovery": "01/02/2023 14:56:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 4973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam prayudi",
                    "alamat_pelapor": "JL GD KIRANA BRT III No.0 RT.0",
                    "no_telp_pelapor": "6289618389346",
                    "keterangan_pelapor": "SELAMAT SIANG PLN . Kami pelanggan pln mengajukan prabayar u menghindari TUNGGAKAN LISTRIK .kami mohon segera di pasang dan diselesaikan  hanya ganti mesin listrik nya aja .sebelum datang tlp dulu ya ...",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020104252",
                    "waktu_lapor": "01/02/2023 13:32:12",
                    "waktu_response": "01/02/2023 13:36:35",
                    "waktu_recovery": "01/02/2023 13:44:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 263,
                    "durasi_recovery_time": 479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukhlis",
                    "alamat_pelapor": "DS MIBO KC.MERAXA RT.0 RW.0",
                    "no_telp_pelapor": "6285277477327",
                    "keterangan_pelapor": "Tagihan bulan Desember 2022",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020104253",
                    "waktu_lapor": "01/02/2023 13:32:17",
                    "waktu_response": "01/02/2023 13:35:11",
                    "waktu_recovery": "01/02/2023 13:36:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE RADFORD No.10 GD SERPONG",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104254",
                    "waktu_lapor": "01/02/2023 13:32:22",
                    "waktu_response": "01/02/2023 13:38:37",
                    "waktu_recovery": "01/02/2023 14:32:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 3257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anisa elvia",
                    "alamat_pelapor": "dusun sidogolong RT 13 rw 06,desa watugolong",
                    "no_telp_pelapor": "6282243001889",
                    "keterangan_pelapor": "kenapa tagihan saya bisa banyak lagi ya? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020104255",
                    "waktu_lapor": "01/02/2023 13:32:41",
                    "waktu_response": "01/02/2023 13:35:21",
                    "waktu_recovery": "01/02/2023 13:37:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ELVISTA No.11 GD SERPONG",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020100982",
                    "waktu_lapor": "01/02/2023 13:32:55",
                    "waktu_response": "01/02/2023 14:01:50",
                    "waktu_recovery": "01/02/2023 15:30:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1735,
                    "durasi_recovery_time": 5338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "PR PURI KEMANG CLUSTER NO C22 BLOK- DIJEMBATAN 14 RAWALUMBU KEL BOJONG RAWALUMBU KEC RAWALUMBU KOTA BEKASI // DEKAT TAMAN ",
                    "no_telp_pelapor": "6287875756006",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN PULSA TOKEN . VKRN 43 . SISA KWH 1665 KWH NO TOKEN: 61801300522835022473",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104256",
                    "waktu_lapor": "01/02/2023 13:33:02",
                    "waktu_response": "01/02/2023 13:35:32",
                    "waktu_recovery": "01/02/2023 13:37:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "JL KEBAYORAN REGENCY A-4-35",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100516",
                    "waktu_lapor": "01/02/2023 13:33:18",
                    "waktu_response": "01/02/2023 13:35:45",
                    "waktu_recovery": "01/02/2023 13:42:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MITA",
                    "alamat_pelapor": "JL PHH MUSTOPA  NO 22 RT-6 / RW-15 KEL - KEC. CIBEUNYING KIDUL KOTA BANDUNG /DPN ITENAS BILLBOARD ",
                    "no_telp_pelapor": "0227211800",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN DIKARENAKAN UPDATE VKRN 43. PTL NYALA . NO STROOM 6029 6255 1125 6383 8036",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020104257",
                    "waktu_lapor": "01/02/2023 13:33:10",
                    "waktu_response": "01/02/2023 14:19:34",
                    "waktu_recovery": "01/02/2023 14:54:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2784,
                    "durasi_recovery_time": 2119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN  DESA BAHO MAKMUR, NO- RT - / RW - DS I KEC BAHODOPI KAB MOROWALI, SULAWESI TENGAH // -",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 16/04/22 PEMBAYARAN PROSES PB DENGAN NO AGENDA 312119912204123937 DAN NO REG 3121112043694, DAN NO REG 3121112043693 . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR K5423013004335, NAMUN BELUM ADA TINDAK LANJUT\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104258",
                    "waktu_lapor": "01/02/2023 13:33:32",
                    "waktu_response": "01/02/2023 13:40:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 440,
                    "durasi_recovery_time": 33931119,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi Hianto Susanto",
                    "alamat_pelapor": "Gg. Bromo No.12",
                    "no_telp_pelapor": "62816695373",
                    "keterangan_pelapor": "MUTASI_K (G9923020188348:PERIKSA) - karena kwh meter selalu ada tulisan periksa mohon dikirim kode 20 digit agar saya bisa isi token sendiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GOMBONG"
                },
                {
                    "no_laporan": "K5523020100525",
                    "waktu_lapor": "01/02/2023 13:33:33",
                    "waktu_response": "01/02/2023 13:46:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 763,
                    "durasi_recovery_time": 33930795,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "JL LEBAK REJO UTARA 1 NO 31 A RT-1 / RW-3 KEL DUKUH SETRO KEC TAMBAK SARI SURABAYA LOKASI : ",
                    "no_telp_pelapor": "083147833872",
                    "keterangan_pelapor": "MUTASI_K (G9923020188355:gagal entri token) - 1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA.  DENGAN SISA KWH = 19. NO TOKEN : 0668 1817 6582 7564 8584\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5423020104260",
                    "waktu_lapor": "01/02/2023 13:33:52",
                    "waktu_response": "01/02/2023 14:02:01",
                    "waktu_recovery": "01/02/2023 15:27:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1689,
                    "durasi_recovery_time": 5139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. LINGGA",
                    "alamat_pelapor": "JL GESENG BABAKAN  RT-4 / RW-4 NO 0 KEL. MUSTIKA SARI KEC. MUSTIKA JAYA // DEKAT TOKO MAMA DEPAN ",
                    "no_telp_pelapor": "08988342678",
                    "keterangan_pelapor": "TGL 26/08/22   PENANGANAN GANGGUAN PADA APP DIKARENAKAN RUSAK  OLEH PETUGAS DAN DIBERIKAN SURAT BERITA ACARA DENGAN NO LG 046136. DAN PENANGANAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.MOHON SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104263",
                    "waktu_lapor": "01/02/2023 13:34:08",
                    "waktu_response": "01/02/2023 13:39:35",
                    "waktu_recovery": "01/02/2023 14:04:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 1520,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur rohmad",
                    "alamat_pelapor": "babakan asem rt02/08 teluk naga tangerang ",
                    "no_telp_pelapor": "628871668381",
                    "keterangan_pelapor": "token tidak bisa terisi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104264",
                    "waktu_lapor": "01/02/2023 13:34:11",
                    "waktu_response": "01/02/2023 13:40:42",
                    "waktu_recovery": "01/02/2023 13:46:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 391,
                    "durasi_recovery_time": 336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sahriani Nasution",
                    "alamat_pelapor": "JL AMPUNG SIALA",
                    "no_telp_pelapor": "6283173265100",
                    "keterangan_pelapor": "gagal masuk token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020104269",
                    "waktu_lapor": "01/02/2023 13:34:53",
                    "waktu_response": "01/02/2023 14:13:24",
                    "waktu_recovery": "01/02/2023 15:13:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2311,
                    "durasi_recovery_time": 3605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM MATONDANG",
                    "alamat_pelapor": "JL IMAM BONJOL  DS PADANGMATINGGI KEC PADANG SIDEMPUAN SELATAN KOTA PADANG SIDEMPUAN ACUAN DEKAT JEMBATAN ",
                    "no_telp_pelapor": "082162092861",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL PADAM) SISA 62.3 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5523020100527",
                    "waktu_lapor": "01/02/2023 13:35:20",
                    "waktu_response": "01/02/2023 13:55:39",
                    "waktu_recovery": "01/02/2023 16:00:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1219,
                    "durasi_recovery_time": 7513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURIADI",
                    "alamat_pelapor": "JL PONDOK KOPI UJUNG NO 28 RT-3 / RW-04 KEL PONDOK KOPI KEC DUREN SAWIT KOTA JAKARTA TIMUR LOKASI : PADA TPS PONDOK KOPI UJUNG",
                    "no_telp_pelapor": "6285711708806",
                    "keterangan_pelapor": "TGL 26/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN TELAH DILUNASI VIA BANK DKI. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104276",
                    "waktu_lapor": "01/02/2023 13:36:04",
                    "waktu_response": "01/02/2023 13:47:09",
                    "waktu_recovery": "01/02/2023 13:54:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AYAT MUHAYAT",
                    "alamat_pelapor": "JL KP BONGBORONGAN RT-1 / RW-1 NO 6 KEL DESA JAYANTI KEC JAYANTI KAB TANGERANG ACUAN : PERBATASAN TANGERANG SERANG",
                    "no_telp_pelapor": "085211314177",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14046800695 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, \\nSTATUS PADA DATA AP2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA KWH = 17,22 KWH (PTL TDK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104278",
                    "waktu_lapor": "01/02/2023 13:36:04",
                    "waktu_response": "01/02/2023 13:47:43",
                    "waktu_recovery": "01/02/2023 13:57:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 699,
                    "durasi_recovery_time": 596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk / ibu PLN,  saya mintak info untuk permohonan pindah KWH meter no register 55100330240878 yg sdh di bayarkan per Tgl 26 - 01 - 2023 namun smpk sekarang blm ad tindak lanjut dr PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104279",
                    "waktu_lapor": "01/02/2023 13:36:10",
                    "waktu_response": "01/02/2023 13:38:04",
                    "waktu_recovery": "01/02/2023 14:17:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 2344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ifa nuroida",
                    "alamat_pelapor": "DS WONOREJO No.039 RT.014 RW.05 BLANDIT",
                    "no_telp_pelapor": "6281235270301",
                    "keterangan_pelapor": "mengapa meteran saya bulan januari ini pembayaran nya turunya kok banyak apakah kwh nya macet kalau macet segera di ganti saya takut belakang nya tambah banyak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020104280",
                    "waktu_lapor": "01/02/2023 13:36:14",
                    "waktu_response": "01/02/2023 13:38:58",
                    "waktu_recovery": "01/02/2023 15:16:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 164,
                    "durasi_recovery_time": 5860,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL KEBON KACANG 39 NO 32 RT  15 RW 4 KEL  KEBON KACANG KEC TANAH ABANG ACUAN: MASUK HOTEL ANA ",
                    "no_telp_pelapor": "0213146840",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP. PEMOHON SELAKU PEMILIK PERSIL. SESUAI INFO PELANGGAN BELUM ADA TINDAKLANJUT ATAU KONFIRMASI DARI PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104282",
                    "waktu_lapor": "01/02/2023 13:36:36",
                    "waktu_response": "01/02/2023 14:13:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2218,
                    "durasi_recovery_time": 33929157,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "indri nurhayanti",
                    "alamat_pelapor": "PR GRIYA SAKINAH 2 GEDONGAN No.C5 RT.0 RW.0 GEDONGAN",
                    "no_telp_pelapor": "6281232470787",
                    "keterangan_pelapor": "MUTASI_K (G9923020188394:. ) - token gagal layar periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020104285",
                    "waktu_lapor": "01/02/2023 13:36:45",
                    "waktu_response": "01/02/2023 13:40:11",
                    "waktu_recovery": "01/02/2023 13:43:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL SOEKARNO HATTA No.450 RT.0 RW.0 BATUNUNGGA",
                    "no_telp_pelapor": "6289694049277",
                    "keterangan_pelapor": "Token Gagal di Reload\\nPIC Arief 089694049277",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020104287",
                    "waktu_lapor": "01/02/2023 13:37:17",
                    "waktu_response": "01/02/2023 13:50:48",
                    "waktu_recovery": "01/02/2023 17:09:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 811,
                    "durasi_recovery_time": 11951,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Apriansyah",
                    "alamat_pelapor": "DS PRABUMULIH 2 No.",
                    "no_telp_pelapor": "6282377239855",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA BELITI"
                },
                {
                    "no_laporan": "K5423020104290",
                    "waktu_lapor": "01/02/2023 13:37:54",
                    "waktu_response": "01/02/2023 13:54:21",
                    "waktu_recovery": "01/02/2023 14:14:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 987,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LALU AHAMAD FAOZAN",
                    "alamat_pelapor": "DN PAOK GADING No.0 RT.0 RW.0 SEDAU",
                    "no_telp_pelapor": "6285921355552",
                    "keterangan_pelapor": "Tidak bisa memasukkan pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020104292",
                    "waktu_lapor": "01/02/2023 13:37:59",
                    "waktu_response": "01/02/2023 13:39:44",
                    "waktu_recovery": "01/02/2023 13:42:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "JL JL DANAU POSO 6 BLK AA-06-22",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104297",
                    "waktu_lapor": "01/02/2023 13:38:20",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 13:42:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675258700,
                    "durasi_recovery_time": 1675258932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "JL PER REG MELATI M BLK B9 NO.20",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100518",
                    "waktu_lapor": "01/02/2023 13:38:22",
                    "waktu_response": "01/02/2023 13:43:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 33930957,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22102287798",
                    "nama_pelapor": "BP DARMAWAN ",
                    "alamat_pelapor": "JL WILIS ARUM   KK WILIS ARUM NO 9 BLOK IID RT-024 / RW-05 KEL CAMPUREJO KEC MOJOROTO KOTA KEDIRI",
                    "no_telp_pelapor": "6285749083933",
                    "keterangan_pelapor": "MUTASI_K (G9923020188352:KCT ) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 23.97 KWH NO METER 22102287798. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5423020104301",
                    "waktu_lapor": "01/02/2023 13:38:25",
                    "waktu_response": "01/02/2023 13:56:12",
                    "waktu_recovery": "01/02/2023 15:20:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1067,
                    "durasi_recovery_time": 5062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siska",
                    "alamat_pelapor": "KP JATAKE No. RT.1 RW.2 JATAKE",
                    "no_telp_pelapor": "6289661995147",
                    "keterangan_pelapor": "kwh eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020104302",
                    "waktu_lapor": "01/02/2023 13:38:25",
                    "waktu_response": "01/02/2023 13:39:14",
                    "waktu_recovery": "01/02/2023 13:59:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 1199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU. DINI ",
                    "alamat_pelapor": "JL JL RADEN SALEH II NO. 28 GANG 6  RT-14 / RW-03 KEL. CIKINI KEC. MENTENG JAKPUS ",
                    "no_telp_pelapor": "081291008896",
                    "keterangan_pelapor": "TGL 24/01/23 PENANGANAN GANGGUAN APP PRABAYAR ERROR OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 14023268338.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104303",
                    "waktu_lapor": "01/02/2023 13:38:37",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675258717,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUBEH",
                    "alamat_pelapor": "KP JELBUDAN DS TAMBAH No.0 RT.0 RW.0 OMBEN",
                    "no_telp_pelapor": "6281939330161",
                    "keterangan_pelapor": "meteran minta KCT mohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020104304",
                    "waktu_lapor": "01/02/2023 13:38:41",
                    "waktu_response": "01/02/2023 13:40:08",
                    "waktu_recovery": "01/02/2023 13:42:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "KP RANCA SERDANG No. RANCA IYUH",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104305",
                    "waktu_lapor": "01/02/2023 13:38:46",
                    "waktu_response": "01/02/2023 13:53:52",
                    "waktu_recovery": "01/02/2023 14:32:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 906,
                    "durasi_recovery_time": 2338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": "PR GRIYA SINDANG MULYA INDAH BLOK K NO.11 KEL SINDANG MULYA KEC CIBARUSA KAB BEKASI, DEKAT MASJID ",
                    "no_telp_pelapor": "081311412227",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . PELANGGAN DENGAN ID METER 45087401399 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN. PADA DATA AP2T NO REG DIBATALKAN. PTL PADAM. PELANGGAN INGI DIKONFIRMASI TERKAIT TS P2TL. UPDATE LAPOR: CC.54.THENU PUKUL 14:03 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104307",
                    "waktu_lapor": "01/02/2023 13:39:09",
                    "waktu_response": "01/02/2023 13:39:52",
                    "waktu_recovery": "01/02/2023 13:42:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "PR MILANO 17 NO.17 No.",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104308",
                    "waktu_lapor": "01/02/2023 13:39:40",
                    "waktu_response": "01/02/2023 13:41:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 33931071,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "RUKO TAMBUN CITY BLOK E3- E5  KEL TAMBUN KEC TAMBUN UTARA KAB BEKASI.ACUAN HALTE MEATLAND",
                    "no_telp_pelapor": "02189510087",
                    "keterangan_pelapor": "MUTASI_K (G9923020188376:vkrn) - PELANGGAN GAGAL INPUT TOKEN  SETELAH UPGRADE VKRN 43 ( PTL  TIDAK PADAM ) SISA= 51.67 KWH NO TOKEN= 05675191099336598089",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020104309",
                    "waktu_lapor": "01/02/2023 13:39:43",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675258783,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad akbar",
                    "alamat_pelapor": "DN BATUAN No. RT.3 RW.2 RANDUATI",
                    "no_telp_pelapor": "62881036314976",
                    "keterangan_pelapor": "tidak bisa di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020104310",
                    "waktu_lapor": "01/02/2023 13:39:46",
                    "waktu_response": "01/02/2023 13:56:26",
                    "waktu_recovery": "01/02/2023 15:20:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1000,
                    "durasi_recovery_time": 5060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "stenly",
                    "alamat_pelapor": "JL PEMBANGUNAN No. RT.3 RW.5 PORIS PLAW",
                    "no_telp_pelapor": "628974389492",
                    "keterangan_pelapor": "saat peng omputan data selalau timbul tulisan gagal di layar dg no aidipel 546106411526",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5123020100886",
                    "waktu_lapor": "01/02/2023 13:40:01",
                    "waktu_response": "01/02/2023 13:44:19",
                    "waktu_recovery": "01/02/2023 16:13:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 8932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M.NURDIN",
                    "alamat_pelapor": "JL MI MIFTAH US SAHADA KP GAGA RAWA GATEL NO.- RT-5 RW-7 KEL GAGA KEC CIPONDOH KOTA TANGERANG/BLKG CLUSTER PANDAN ",
                    "no_telp_pelapor": "081287404442",
                    "keterangan_pelapor": "MOHON BANTU GESER TIANG KARENA ADA RENOVASI UNTUK AKSES JALAN. / TERKAIT K5323012300228 BELUM DISURVEY ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104313",
                    "waktu_lapor": "01/02/2023 13:40:08",
                    "waktu_response": "01/02/2023 14:47:39",
                    "waktu_recovery": "01/02/2023 15:26:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4051,
                    "durasi_recovery_time": 2336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "JL RAYA CACING KM 1,5",
                    "no_telp_pelapor": "085161484221",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SETEMPAT APP HILANG . PELANGGAN TINDAK  BERSEDIA MELENGKAPI SURAT KETERANGAN HILANG DARI KEPOLISIAN . PLN 123  TELAH  MENJELASKAN SESUAI DENGAN KETENTUAN  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104317",
                    "waktu_lapor": "01/02/2023 13:40:26",
                    "waktu_response": "01/02/2023 13:50:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 620,
                    "durasi_recovery_time": 33930525,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "erni sanggareani",
                    "alamat_pelapor": "JL PAMIKUL BAWAH No. RT.2 RW.17 TEGAL GUND",
                    "no_telp_pelapor": "6283862439539",
                    "keterangan_pelapor": "MUTASI_K (G9923020188365:mcb jepret ) - mohon bantuan nya listrik padam, mcb jepret terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5223020101004",
                    "waktu_lapor": "01/02/2023 13:40:40",
                    "waktu_response": "01/02/2023 13:42:47",
                    "waktu_recovery": "01/02/2023 14:27:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 2670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "79710",
                    "nama_pelapor": "IBU DESTI",
                    "alamat_pelapor": "JL.MELATI BUNTU RT03/03 NO.26 RT 03/03 KEL HARJAMUKTI CIMANGGIS DEPOK JAWA BARAT. ACUAN LOKASI RUMAH DEPAN TKW. RUMAHNYA SAMPING WARUNG SOTO BU ARIE\\nDENGAN NO: K5423011604746, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d \\n1X6 JAM. ",
                    "no_telp_pelapor": "085694288552",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 11/01/2023 TELAH DILAKUKAN SURVEY OLEH PETUGAS TERKAIT PENGAJUAN PROSES GESER TIANG. DAN DIINFORMASIKAN AKAN DIINFORMASIKAN BIAYA PROSES TERSEBUT NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUTNYA.PELANGGAN PERNAH LAPOR \\nDENGAN NO: K5423012304677 DAN K5423011604746, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.  PELANGGAN MEMINTA SEGERA DITINDAK LANJUTI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104326",
                    "waktu_lapor": "01/02/2023 13:41:46",
                    "waktu_response": "01/02/2023 14:56:35",
                    "waktu_recovery": "01/02/2023 15:00:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4489,
                    "durasi_recovery_time": 260,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IKA",
                    "alamat_pelapor": "JL PER KOPI PERMAI NO B1 RT 3/1 KEL CISEUREUH KEC PURWAKARTA KAB PURWAKARTA ",
                    "no_telp_pelapor": "08122338609",
                    "keterangan_pelapor": "MOHON TINDAK LAJUT PELANGGAN INFORMASIKAN BAHWA INGIN MEMBANGUN RUMAH NAMUN ADA TIANG LISTRIK DI TANAH YANG AKAN DIBANGUN DAN PELANGGAN MENGINGINKAN UNTUK DI PINDAHKAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104327",
                    "waktu_lapor": "01/02/2023 13:41:59",
                    "waktu_response": "01/02/2023 14:01:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1144,
                    "durasi_recovery_time": 33929908,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suminah",
                    "alamat_pelapor": "JL MAYOR ALIAYANG DESA KAPUR No.",
                    "no_telp_pelapor": "6285899292362",
                    "keterangan_pelapor": "MUTASI_K (G9923020188378:tidak bisa isi token) - tdk bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020104329",
                    "waktu_lapor": "01/02/2023 13:42:15",
                    "waktu_response": "01/02/2023 13:43:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 33930984,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Albrian Tallas",
                    "alamat_pelapor": "DS NAIBONAT No. RT.7 RW.3",
                    "no_telp_pelapor": "6282188296288",
                    "keterangan_pelapor": "MUTASI_K (G9923020188351:mohon di cek petugas yantek) - METERAN PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020104330",
                    "waktu_lapor": "01/02/2023 13:42:22",
                    "waktu_response": "01/02/2023 14:07:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1521,
                    "durasi_recovery_time": 33929508,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wirna hubu",
                    "alamat_pelapor": "camar buha blok B",
                    "no_telp_pelapor": "6285298829228",
                    "keterangan_pelapor": "MUTASI_K (G9923020188386:untuk dicek) - Kilometer MCB hangus.tolong!!!!",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO UTARA"
                },
                {
                    "no_laporan": "K5423020104333",
                    "waktu_lapor": "01/02/2023 13:42:42",
                    "waktu_response": "01/02/2023 13:45:11",
                    "waktu_recovery": "01/02/2023 14:26:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 2489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "163889",
                    "nama_pelapor": "IBU MARMI",
                    "alamat_pelapor": "JL RAWA SIMPRUG NO 34 RT 04/05 KEL GROGOL SELATAN KEC KEBAYORAN LAMA JAKSEL// ACUAN : MASJID AL MARUF",
                    "no_telp_pelapor": "081214021345",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN TIDAK BERKURANG) SEJAK 2 HARI LALU KEMARIN TGL 31/01/23 ( PTL TIDAK PADAM ). ID METER 14203464772.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K3223020100245",
                    "waktu_lapor": "01/02/2023 13:42:42",
                    "waktu_response": "01/02/2023 14:09:28",
                    "waktu_recovery": "01/02/2023 20:08:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1606,
                    "durasi_recovery_time": 21544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMRAN",
                    "alamat_pelapor": "JL DG HAYO NO 49 RT 2 RW 2 KEL BITOA KEC MANGGALA KOTA MAKASSAR",
                    "no_telp_pelapor": "81340179518",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH TGL 01/2/2023 PUKUL 09.00/10.00 WITA, PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO IDPEL 321209506249 & NIK 7371122212700005",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020104334",
                    "waktu_lapor": "01/02/2023 13:42:53",
                    "waktu_response": "01/02/2023 15:21:53",
                    "waktu_recovery": "01/02/2023 16:47:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5940,
                    "durasi_recovery_time": 5147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvia Anggraini",
                    "alamat_pelapor": "Komplek taman sasana patra abadi Blok C no 11",
                    "no_telp_pelapor": "6282280396224",
                    "keterangan_pelapor": "meteran kwh tidak berjalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020104335",
                    "waktu_lapor": "01/02/2023 13:43:04",
                    "waktu_response": "01/02/2023 13:45:10",
                    "waktu_recovery": "01/02/2023 13:47:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "JL JL KLP HYBRIDA UTR 7 GC-05-07",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104336",
                    "waktu_lapor": "01/02/2023 13:43:18",
                    "waktu_response": "01/02/2023 13:46:21",
                    "waktu_recovery": "01/02/2023 14:52:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 3954,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TENDRI ",
                    "alamat_pelapor": "JL NASKAH LR OGAN NO - RT - RW - KEL - KEC - ILIR TIMUR 2 PALEMBANG SAMPING KUBURAN ",
                    "no_telp_pelapor": "081286867716",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ISI TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM ) SISA : 149.43  KWH . NO TOKEN : 3881 2838 1634 7080 6679 CC.14.VERAWATI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020104337",
                    "waktu_lapor": "01/02/2023 13:43:12",
                    "waktu_response": "01/02/2023 13:45:16",
                    "waktu_recovery": "01/02/2023 14:04:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 1164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ratna",
                    "alamat_pelapor": "kp.tanjakan rt04 rw 02",
                    "no_telp_pelapor": "6289505965203",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104341",
                    "waktu_lapor": "01/02/2023 13:43:29",
                    "waktu_response": "01/02/2023 13:45:21",
                    "waktu_recovery": "01/02/2023 13:47:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "PR GRH GADING SRPNG CRG GGS4 No.02 CURUG",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104343",
                    "waktu_lapor": "01/02/2023 13:43:40",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675259020,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marzuki",
                    "alamat_pelapor": "JL JL DARUL HIKMAH TERONG TAWAH 27 BLOK A28 No.0 RT.0 RW.0 LABU API",
                    "no_telp_pelapor": "6281917658733",
                    "keterangan_pelapor": "pengisian token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020104344",
                    "waktu_lapor": "01/02/2023 13:43:44",
                    "waktu_response": "01/02/2023 13:49:06",
                    "waktu_recovery": "01/02/2023 13:59:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 322,
                    "durasi_recovery_time": 619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma Dwi Mulyaningsih",
                    "alamat_pelapor": "JL KRAKATAU 4 RT.4 RW.1 KARANGTEMP",
                    "no_telp_pelapor": "6282138283387",
                    "keterangan_pelapor": "Selamat siang \\nMenanyakan untuk tagihan pembayaran kompensasi UJL jatuh tempo/migrasi listrik ini untuk apa ya? \\npembayaran kompensasi UJL ini tiap bulan atau 1 kali saat migrasi?\\n\\nMohon penjelasan \\nterimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5323020100524",
                    "waktu_lapor": "01/02/2023 13:43:54",
                    "waktu_response": "01/02/2023 15:03:43",
                    "waktu_recovery": "01/02/2023 15:55:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4789,
                    "durasi_recovery_time": 3117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIRA",
                    "alamat_pelapor": "JL. CISARANTEN KULON RT.01 RW.04, CISARANTEN KULON, ARCAMANIK, KOTA BANDUNG, JAWA BARAT",
                    "no_telp_pelapor": "085266777935",
                    "keterangan_pelapor": "PERMOHONAN PB BELUM ADA REALISASI DGN NO REGISTRASI 5357112129118. PEMBAYARAN PADA TGL 20/1/23. DAN PADA APLIKASI SUDAH SAMPAI PDL AWAL PERTGL 2/1/23. MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020104346",
                    "waktu_lapor": "01/02/2023 13:43:52",
                    "waktu_response": "01/02/2023 13:45:32",
                    "waktu_recovery": "01/02/2023 13:47:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE KAMINO No.03 GD SERPONG",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104347",
                    "waktu_lapor": "01/02/2023 13:43:53",
                    "waktu_response": "01/02/2023 13:54:06",
                    "waktu_recovery": "01/02/2023 15:01:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 4056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sari Puji Aryanti",
                    "alamat_pelapor": "KP CIJAMBE SUKADAMAI No. RT.7 RW.4 CIKARANG S",
                    "no_telp_pelapor": "6285893162978",
                    "keterangan_pelapor": "saya sudah mengajukan kenaikan daya sejak tgl 28 januari'23, tapi sampai hari ini belum ada perubahan, sedangkan kondisinya token saya sudah mau habis & sudah susah untuk input nomer tiketnya (error) & sudah hampir 1 mg ini setiap sore lampu d rumah selalu redup, mohon untuk bisa segera d tindak lanjuti, tks... ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104348",
                    "waktu_lapor": "01/02/2023 13:43:53",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 14:04:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675259033,
                    "durasi_recovery_time": 1675260249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Taufik Muthohir",
                    "alamat_pelapor": "DS TEKANG, DEDI No.X GD.188",
                    "no_telp_pelapor": "6285705624710",
                    "keterangan_pelapor": "listrik rumah saya tidak bisa di isi token atau token pulsa tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINTANG"
                },
                {
                    "no_laporan": "K5423020104349",
                    "waktu_lapor": "01/02/2023 13:44:10",
                    "waktu_response": "01/02/2023 13:45:43",
                    "waktu_recovery": "01/02/2023 13:47:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "JL GRIYA SERPONG ASRI BLK F4 No. RT.1 RW.5",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100525",
                    "waktu_lapor": "01/02/2023 13:44:10",
                    "waktu_response": "01/02/2023 14:21:43",
                    "waktu_recovery": "01/02/2023 14:52:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2253,
                    "durasi_recovery_time": 1866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000113801",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL SELAKOPI KMP BTN BLOK D NO 11 KEL SINDANG BARANG KEC BOGOR BARAT KOTA BOGOR ",
                    "no_telp_pelapor": "02518362112",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AKHIR PLN TGL 31/01/2023 = 49875 ST AKHIR PELANGGAN TGL 01/02/2023 = 49094 REKENING BELUM DILUNASI. PERSIL DIHUNI. KONDISI APP MUDAH DIJANGKAU. PETUGAS CATER TIDAK DIKETAHUI DATANG TIDAKNYA. IDPEL 538312133075",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5523020100542",
                    "waktu_lapor": "01/02/2023 13:44:38",
                    "waktu_response": "01/02/2023 13:59:07",
                    "waktu_recovery": "01/02/2023 14:16:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 869,
                    "durasi_recovery_time": 1051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "JL SUKA JAYA RT-5 / RW-1 NO - KEL JELAMBAR BARU KEC GROGOL PETAMBURAN JAKARTA BARAT DKI JAKARTA ",
                    "no_telp_pelapor": "087830551302",
                    "keterangan_pelapor": "1 APP PRABAYAR  ( TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. APP TERTERA USED .\\nSISA PULSA :96.92 KWH \\nNO TOKEN : 49436506708848466398",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5523020100543",
                    "waktu_lapor": "01/02/2023 13:44:41",
                    "waktu_response": "01/02/2023 13:46:28",
                    "waktu_recovery": "01/02/2023 18:24:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 16655,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "JL PULAU NANGKA RT 02 RW 02 KEL RAWA BUAYA KEC CENGKARENG KOTA JAKBAR LOKASI: DEKAT MUSHOLLA HIDAYATUL KHOIRIYAH",
                    "no_telp_pelapor": "087884832681",
                    "keterangan_pelapor": "TGL 12/01/2023  REK JANUARI 2023 TELAH DILUNASI VIA BANK MANDIRI, NAMUN TGL 01/02/2023 ATAS INFO PELANGGAN DILAKUKAN PENYEGELAN. MOHON PENGECEKAN DAN TINDKALANJUT. PELANGGAN MENGHUBUNGI KEMBALI DAN BELUM ADA TINDAK LANJUT HINGGA SAAT INI. CC.54.MARTA.LC (14:08 ID TIKET 12G07UZ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5223020101014",
                    "waktu_lapor": "01/02/2023 13:45:26",
                    "waktu_response": "01/02/2023 13:47:28",
                    "waktu_recovery": "01/02/2023 15:43:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 122,
                    "durasi_recovery_time": 6989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI AISYAH",
                    "alamat_pelapor": "JL CABE IV NO 64A RT-1 / RW-6 KEL PONDOK CABE ILIR KEC PAMULANG TANGSEL ",
                    "no_telp_pelapor": "6281532714338",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA. PADA TGL 25/01/2023 PELANGGAN DIDATANGI PETUGAS DAN DIBERIKAN SURAT PEMUTUSAN NAMUN KETIKA AKAN DILAKUKAN PEMBAYARAN REKENING BULAN JANUARI 2023 TSB SUDAH TERBAYARKAN, MOHON PELANGGAN DIHUBUNGI PERIHAL TSB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104354",
                    "waktu_lapor": "01/02/2023 13:45:18",
                    "waktu_response": "01/02/2023 13:57:58",
                    "waktu_recovery": "01/02/2023 14:21:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 760,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad muttakin",
                    "alamat_pelapor": "Jl. Bebedilan No.10",
                    "no_telp_pelapor": "6289617377460",
                    "keterangan_pelapor": "kWh non token rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K2323020100158",
                    "waktu_lapor": "01/02/2023 13:45:43",
                    "waktu_response": "01/02/2023 13:48:32",
                    "waktu_recovery": "01/02/2023 15:55:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 7642,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14263268220",
                    "nama_pelapor": "BPK VALEN",
                    "alamat_pelapor": "JL INTAN RAYA PR RIMOR MADANI BINA MURNI  BLOK B NO 21 RT-5 KEL LOKTABAT UTARA KEC BANJARBARU UTARA  KOTA BANJARBARU ",
                    "no_telp_pelapor": "81253316575",
                    "keterangan_pelapor": "MOHON BANTUAN DAN TINDAKLANJUT,INFORMASI DARI PELANGGAN,PADA HARI INI SEGEL KWH METER BERKARAT DAN TERLEPAS DARI KWH METER ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020104357",
                    "waktu_lapor": "01/02/2023 13:45:51",
                    "waktu_response": "01/02/2023 13:47:35",
                    "waktu_recovery": "01/02/2023 13:59:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 691,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daryanto",
                    "alamat_pelapor": "JL MAYJEN DI PANJAITAN No.19 RT.1 RW.1 KARTOHARJO",
                    "no_telp_pelapor": "6285733537117",
                    "keterangan_pelapor": "entri pulsa gagal, minta tlong di cek, barang kali perlu KCT",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5523020100546",
                    "waktu_lapor": "01/02/2023 13:46:02",
                    "waktu_response": "01/02/2023 13:48:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 33930651,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AGUSTINUS JAL ",
                    "alamat_pelapor": "JL MENUJU ANFOA SELATAN NO :- DS KUANIKI RT-7 / RW-3 KEC TAKARI KAB KUPANG ",
                    "no_telp_pelapor": "082144839486",
                    "keterangan_pelapor": "MUTASI_K (G9923020188357:tlg di cek ke lokasi pelanggan) - 1 APP PRABAYAR TERTERA GAGAL . TIDAK BISA MEMASUKKAN PULSA. (PTL TIDAK PADAM)SISA PLS = 305 KWH \\nNO TOKEN : 1533 9516 3173 3874 7654 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020104359",
                    "waktu_lapor": "01/02/2023 13:46:02",
                    "waktu_response": "01/02/2023 14:09:56",
                    "waktu_recovery": "01/02/2023 14:11:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1434,
                    "durasi_recovery_time": 105,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BERNADUS JAUN",
                    "alamat_pelapor": "Dusun 3 Desa Singura",
                    "no_telp_pelapor": "6282213517980",
                    "keterangan_pelapor": "gagal memasukkan token listrik yang dibeli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARIGI"
                },
                {
                    "no_laporan": "K5423020104361",
                    "waktu_lapor": "01/02/2023 13:46:07",
                    "waktu_response": "01/02/2023 13:50:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33930519,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kamaluddin",
                    "alamat_pelapor": "JL TIRTA SAWITTO No.0 RT.0 RW.0 MACINNAE",
                    "no_telp_pelapor": "6285242132077",
                    "keterangan_pelapor": "MUTASI_K (G9923020188398:PELAYANAN GANGGUAN ) - sdh beli token, tetapi tdk dapat di input di kwh meter, tertera gagal di display kwh. mohon bantuan petugas untuk segera kelokasi, karena kondisi listrik padam. tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWITTO"
                },
                {
                    "no_laporan": "K5223020101015",
                    "waktu_lapor": "01/02/2023 13:46:26",
                    "waktu_response": "01/02/2023 13:48:13",
                    "waktu_recovery": "01/02/2023 14:06:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 1078,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1451046",
                    "nama_pelapor": "BP WINDU",
                    "alamat_pelapor": "JALAN KARANGSARI GANG SALYA NO. 1 DENPASAR. BR. BATUPARAS, DESA PADANGSAMBIAN KAJA, DENPASAR BARAT, DENPASAR 80117",
                    "no_telp_pelapor": "081805520464",
                    "keterangan_pelapor": "TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK SUDAH DILUNASI TGL 29/01/2023. PTL MINTA DISAMBUNG KEMBALI.",
                    "media": "Email",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104366",
                    "waktu_lapor": "01/02/2023 13:46:55",
                    "waktu_response": "01/02/2023 15:23:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5782,
                    "durasi_recovery_time": 33924974,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARIYANTO",
                    "alamat_pelapor": "DN TIRTOUDAN No. 0 RT. 0 RW. 0 TOSAREN",
                    "no_telp_pelapor": "6281235461802",
                    "keterangan_pelapor": "MUTASI_K (G9923020188825:perlu cek petugas) - Tolong di Cek an aliran Listrik dirumah saya , apakah ada arus yang Bocor atau Tidak,\\nTerima Kasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5423020104370",
                    "waktu_lapor": "01/02/2023 13:47:29",
                    "waktu_response": "01/02/2023 13:48:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 33930672,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Noh Elkana Lay",
                    "alamat_pelapor": "DS NUNKURUS KEC.KUPANG TIMUR KAB.KAB KUPANG No.0 RT. RW.",
                    "no_telp_pelapor": "6285333874015",
                    "keterangan_pelapor": "MUTASI_K (G9923020188358:tlg di cek ke lokasi pelanggan) - kwh meter eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020104371",
                    "waktu_lapor": "01/02/2023 13:47:31",
                    "waktu_response": "01/02/2023 13:51:41",
                    "waktu_recovery": "01/02/2023 14:00:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Berlin",
                    "alamat_pelapor": "JL KAPTEN TENDEAN No.0",
                    "no_telp_pelapor": "6281288801919",
                    "keterangan_pelapor": "Tolong gantikan kabel meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020104374",
                    "waktu_lapor": "01/02/2023 13:47:40",
                    "waktu_response": "01/02/2023 13:48:56",
                    "waktu_recovery": "01/02/2023 14:05:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad nurbadri",
                    "alamat_pelapor": "JL KADU BITUNG TGR",
                    "no_telp_pelapor": "6289637279916",
                    "keterangan_pelapor": "input kode token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104379",
                    "waktu_lapor": "01/02/2023 13:48:23",
                    "waktu_response": "01/02/2023 13:50:41",
                    "waktu_recovery": "01/02/2023 15:29:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 5918,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "83182",
                    "nama_pelapor": "BP INDRA KUSUMA PUTRA ",
                    "alamat_pelapor": "JL KARANG ANYAR RT2/RW5 NO 16 KEL PISANGAN BARU KEC MATRAMAN KOTA JAKTIM",
                    "no_telp_pelapor": "081280310412",
                    "keterangan_pelapor": "\\nTGL 31/01/23 PELANGGAN TELAH MELAKUAKN PEMBAYARAN UNTUK PENGAJUAN PROSES PINDAH APP DENGAN NO REG 5413032008196  .NAMUN HINGGA SAAT INI BELUM ADA REALISASI . PELANGGAN MENGINGINKAN AGAR APP SEGERA DIPINDAH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020104380",
                    "waktu_lapor": "01/02/2023 13:48:30",
                    "waktu_response": "01/02/2023 13:55:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 414,
                    "durasi_recovery_time": 33930247,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dika Sanjaya",
                    "alamat_pelapor": "DN BR. PANDE, KEDIRI No.",
                    "no_telp_pelapor": "6287861888252",
                    "keterangan_pelapor": "MUTASI_K (G9923020188366:teknik) - tdk bisa masukan token listrik karena lama tdk diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABANAN"
                },
                {
                    "no_laporan": "K5423020104382",
                    "waktu_lapor": "01/02/2023 13:48:36",
                    "waktu_response": "01/02/2023 14:19:20",
                    "waktu_recovery": "01/02/2023 15:05:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1844,
                    "durasi_recovery_time": 2795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMANANDUNG",
                    "alamat_pelapor": "JL RAYA CIANGSANA PABUARAN WETAN KP CIANGSANA RT 2/5  NO 27 KEL CIANGSANA KEC GUNUNG PUTRI KAB BOGOR. DEPAN GG H. ASTARI /SEBERANG TUKANG KAYU KUSEN ",
                    "no_telp_pelapor": "08976394323",
                    "keterangan_pelapor": "TGL 20/1/2023 BP DAN STROOM AWAL PROSES PB (B1T/1300 VA) DENGAN NO REG 5386512166149 DAN 5386512166148 TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TGL 24/1/2023 STATUS PADA AP2T PDL AWAL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5523020100551",
                    "waktu_lapor": "01/02/2023 13:48:51",
                    "waktu_response": "01/02/2023 14:04:25",
                    "waktu_recovery": "01/02/2023 14:16:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 934,
                    "durasi_recovery_time": 718,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119857447",
                    "nama_pelapor": "BP PUTU KRISNA ",
                    "alamat_pelapor": "BR BALE AGUNG DS BUNGBUNGAN KEC BANJARANGKAN KAB KLUNGKUNG : A.N BP NENGAH ARYA ",
                    "no_telp_pelapor": "081994078024",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR , DENGAN ALASAN : RUMAH SUDAH SELESAI (PASKA RENOVASI). INFO PELANGGAN, PETUGAS MENYARAKAN YBS UNTUK MELAPOR KEMBALI, DAN TIDAK DIKENAKAN BIAYA KEMBALI KARENA SUDAH MELAKUKAN PEMBAYARAN PEMINDAHAN YG PERTAMA KAL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020104384",
                    "waktu_lapor": "01/02/2023 13:49:03",
                    "waktu_response": "01/02/2023 13:50:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 33930520,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fahmi",
                    "alamat_pelapor": "JL KURMA No.40 RT.8 RW.3 TUA TUNU I",
                    "no_telp_pelapor": "6283839394942",
                    "keterangan_pelapor": "MUTASI_K (G9923020188512:cek yantek) - pemasangan kabek meteran sumur bor, terlalu rendah lewat samping rumah pak Amirudin/Sepriyanto, khawatir bahaya kena orang dan seng.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020104385",
                    "waktu_lapor": "01/02/2023 13:49:03",
                    "waktu_response": "01/02/2023 13:58:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 563,
                    "durasi_recovery_time": 33930065,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daryanto",
                    "alamat_pelapor": "JL MT HARYONO No.001 RT. 0 RW. 0 JATIREJO",
                    "no_telp_pelapor": "6285733537117",
                    "keterangan_pelapor": "entri token gagal, mungkin perlu kode KCT, Minta tlng di cek pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020104386",
                    "waktu_lapor": "01/02/2023 13:49:11",
                    "waktu_response": "01/02/2023 13:49:34",
                    "waktu_recovery": "01/02/2023 13:50:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. MUHAMAD B",
                    "alamat_pelapor": "JL TANJUNGPURA No. RT.5 RW.5 PEGADUNGAN",
                    "no_telp_pelapor": "6289562627583",
                    "keterangan_pelapor": "pengajuan meter token..",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5323020100528",
                    "waktu_lapor": "01/02/2023 13:49:15",
                    "waktu_response": "01/02/2023 13:51:41",
                    "waktu_recovery": "01/02/2023 14:22:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 1862,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000072241",
                    "nama_pelapor": "IBU TASYA ",
                    "alamat_pelapor": "KP GENTONG     NO     225  RT-003 / RW-07  KEL PASIR HALANG KEC SUKARAJA KAB SUKABUMI  ",
                    "no_telp_pelapor": "02517544618",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN GANGGUAN ,  PETUGAS SUDAH DATANG DAN MENYAMBUNG LANGSUNG   NAMUN BELUM ADA TINDAK LANJUT . PTL  NYALA.  DIBERIKAN BA    . MOHON DIBANTU DAN KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAJA"
                },
                {
                    "no_laporan": "K5423020104387",
                    "waktu_lapor": "01/02/2023 13:49:18",
                    "waktu_response": "01/02/2023 13:55:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 33930250,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nofrits Dipan",
                    "alamat_pelapor": "depan Alfamidi tatelu, pertigaan ",
                    "no_telp_pelapor": "6281543214982",
                    "keterangan_pelapor": "MUTASI_K (G9923020188367:gangguan) - pulsa listrik tidak bisa masuk. gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AIRMADIDI"
                },
                {
                    "no_laporan": "K5423020104388",
                    "waktu_lapor": "01/02/2023 13:49:27",
                    "waktu_response": "01/02/2023 13:51:42",
                    "waktu_recovery": "01/02/2023 16:17:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 8722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ILMI",
                    "alamat_pelapor": "JL KARET BELAKANG NO 17 - RT-8 / RW-7 KEL KARET KUNINGAN KEC SETIABUDI KOTA JAKSEL // DEKAT SMK DARUL ULUM ",
                    "no_telp_pelapor": "082112488996",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER SR TETANGGA YBS DIKARENAKAN RENOVASI. PEMOHON SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104389",
                    "waktu_lapor": "01/02/2023 13:49:19",
                    "waktu_response": "01/02/2023 13:57:39",
                    "waktu_recovery": "01/02/2023 14:36:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 500,
                    "durasi_recovery_time": 2344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUJI",
                    "alamat_pelapor": "JL JL.TERATAI RT.007/RW.001, PUHTI, KARANGJATI, KAB. NGAWI, JAWA TIMUR",
                    "no_telp_pelapor": "082118508500",
                    "keterangan_pelapor": "TGL 25/01/2023 PEMBAYARAN PROSES PB (B1T / 1300 VA) DENGAN NO AGENDA 515049912301248684 DAN NO REG 5150412135226. TGL 30/01/2023 STATUS AP2T PEMBATALAN PERMOHONAN, PELANGGAN TIDAK MERASA MELAKUKAN PEMBATALAN DAN MENGINGINKAN AGAR DILAKUKAN REALISASI SECEPATNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5423020104390",
                    "waktu_lapor": "01/02/2023 13:49:26",
                    "waktu_response": "01/02/2023 14:29:10",
                    "waktu_recovery": "01/02/2023 15:06:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2384,
                    "durasi_recovery_time": 2219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022625066",
                    "nama_pelapor": "BP SUDARMAJI",
                    "alamat_pelapor": "JL PALEM RAYA KK GRY ALAM SENTOSA BLOK  X15 NO 2 KEL PASIR ANGIN KEC CILEUNGSI KAB BOGOR (DEKAT SD CINYOSOK 02)",
                    "no_telp_pelapor": "081381780122",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER : 14022625066 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2PST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! (PTL TIDAK PADAM). SISA 20 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5323020100529",
                    "waktu_lapor": "01/02/2023 13:49:35",
                    "waktu_response": "01/02/2023 14:04:24",
                    "waktu_recovery": "01/02/2023 14:05:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 889,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TATA SUTARYA",
                    "alamat_pelapor": "JL ARUM SARI 1 NO.8 RT 1 RW 12 KEL BABAKAN SARI KEC KIARACONDONG KOTA BANDUNG ",
                    "no_telp_pelapor": "0811217272",
                    "keterangan_pelapor": "MOHON BANTU KONFIRMASI PELANGGAN UNTUK INFO NO IDPEL A.N \\nTATA SUTARYA DAYA 1300VA TARIF RUMANG TINGGAL. BERALAMAT JL ARUM SARI 1 NO.8 RT 1 RW 12 KEL BABAKAN SARI KEC KIARACONDONG KOTA BANDUNG. KARENA DI KWH METER SUDAH TIDAK LAGI TERPASANG DAN TIDAK ADA STRUK PEMBAYARAN SEBELUMNYA/CC.53.NIA PKL 14.00 PELANGGAN MENGHUBUNGI KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020104391",
                    "waktu_lapor": "01/02/2023 13:49:45",
                    "waktu_response": "01/02/2023 13:50:58",
                    "waktu_recovery": "01/02/2023 14:34:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 2585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU JESSI",
                    "alamat_pelapor": "PR BSD SEKTOR 12 JL SATRA KENCANA I BL V NO. 36 KEL CIATER KEC SERPONG KOTA TANGERANG SELATAN ",
                    "no_telp_pelapor": "081284732477",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES UBAH NAMA SUSILOWATI MENJADI CESSY DIKARENAKAN ADA RENOVASI DENGAN ID PEL 546200562882. PEMOHON SEBAGAI PEMILIK BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104392",
                    "waktu_lapor": "01/02/2023 13:49:38",
                    "waktu_response": "01/02/2023 14:29:32",
                    "waktu_recovery": "01/02/2023 17:07:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2394,
                    "durasi_recovery_time": 9477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sony Septiana",
                    "alamat_pelapor": "PR CITRA GRAHA 3/SEI BELUMAI No.B8 RT.0 RW.0 DESA TANJU",
                    "no_telp_pelapor": "628116058282",
                    "keterangan_pelapor": "Nomor token yg dibeli tidak valid",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020104395",
                    "waktu_lapor": "01/02/2023 13:49:43",
                    "waktu_response": "01/02/2023 13:51:10",
                    "waktu_recovery": "01/02/2023 13:54:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "JL PER GRIYA SERPONG ASRI E-7-13",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104397",
                    "waktu_lapor": "01/02/2023 13:50:04",
                    "waktu_response": "01/02/2023 13:51:19",
                    "waktu_recovery": "01/02/2023 13:54:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE SHEFFILD No.29 GD SERPONG",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104399",
                    "waktu_lapor": "01/02/2023 13:50:16",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675259416,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad fauzyy",
                    "alamat_pelapor": "JL RAYA TANGGUL No. 0 RT. 4 RW. 3 CRH BANBAN",
                    "no_telp_pelapor": "6282301595259",
                    "keterangan_pelapor": "mau geser meter di 1 bangunan sudah 1 bulan lebih gak ad tindak lanjut dri plan terdekat gak ad survei at apah. sudha tlp juga belom ada kabr giman ini plan ini waktu kujnungan pertama foto kami ke pln",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANGGUL"
                },
                {
                    "no_laporan": "K5423020104400",
                    "waktu_lapor": "01/02/2023 13:50:24",
                    "waktu_response": "01/02/2023 13:51:40",
                    "waktu_recovery": "01/02/2023 13:54:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "JL MAWADAH No. RT.0 RW.0 KELAPA DUA",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100531",
                    "waktu_lapor": "01/02/2023 13:50:30",
                    "waktu_response": "01/02/2023 13:55:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 33930255,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANANG",
                    "alamat_pelapor": "DUSUN KESAMBAHAN KAJA NO - DESA JATILUWIH KEC PENEBEL KAB TABANAN. ACUAN DEKAT KANDANG AYAM ",
                    "no_telp_pelapor": "085974015335",
                    "keterangan_pelapor": "MUTASI_K (G9923020188368:teknik) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 NO METER 32116493399  SISA TOKEN 194,24 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TABANAN"
                },
                {
                    "no_laporan": "K5423020104401",
                    "waktu_lapor": "01/02/2023 13:50:42",
                    "waktu_response": "01/02/2023 13:57:37",
                    "waktu_recovery": "01/02/2023 14:09:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 415,
                    "durasi_recovery_time": 697,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JOE Jo",
                    "alamat_pelapor": "KP SARIPIN No.0 RT.3 RW.12 SUKANAGARA",
                    "no_telp_pelapor": "6281380144440",
                    "keterangan_pelapor": "pengisian token selalu gagal. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104403",
                    "waktu_lapor": "01/02/2023 13:50:46",
                    "waktu_response": "01/02/2023 13:51:51",
                    "waktu_recovery": "01/02/2023 13:54:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "PR MALIBU INLAND No.37",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104415",
                    "waktu_lapor": "01/02/2023 13:51:49",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675259509,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tiana Sawitri Rosdiatna",
                    "alamat_pelapor": "JL PALEM RAJA No.0 RT.000 RW.00 SEKEJATI",
                    "no_telp_pelapor": "6282119701666",
                    "keterangan_pelapor": "kwh meter muncul bebanlebih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020104418",
                    "waktu_lapor": "01/02/2023 13:52:09",
                    "waktu_response": "01/02/2023 13:54:37",
                    "waktu_recovery": "01/02/2023 15:37:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 6174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh haryanto",
                    "alamat_pelapor": "JL BALAI DESA LAMA , KEL KADEMANGAN No.",
                    "no_telp_pelapor": "6281212400678",
                    "keterangan_pelapor": "Pengajuan tambah daya sudah 1 bulan, namun belum ada progress pemasangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104420",
                    "waktu_lapor": "01/02/2023 13:52:13",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675259533,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ilham",
                    "alamat_pelapor": "jalan andi potto, depan warkop asrofi",
                    "no_telp_pelapor": "6285256843284",
                    "keterangan_pelapor": "token tidak mau masuk, simbol saklar muncul pada samping Kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOPPENG"
                },
                {
                    "no_laporan": "K5423020104422",
                    "waktu_lapor": "01/02/2023 13:52:16",
                    "waktu_response": "01/02/2023 13:58:10",
                    "waktu_recovery": "01/02/2023 15:30:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 354,
                    "durasi_recovery_time": 5513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harto Junarko",
                    "alamat_pelapor": "KP UJUNG HARAPAN No.0 RT.001 RW.01 K ABANG T",
                    "no_telp_pelapor": "6287787145690",
                    "keterangan_pelapor": "Listrik padam tiba tiba. sudah lebih dari 10 menit.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020104423",
                    "waktu_lapor": "01/02/2023 13:52:16",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675259536,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmadi ",
                    "alamat_pelapor": "KELURAHAN LERPAK KEC GEGER PROVENSI JAWA TIMUR RT 000 RW 000 LOKASI LERPAK TEMUR \\n",
                    "no_telp_pelapor": "6281316494760",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 60 KWH. TERKAIT K5423013108970",
                    "media": "Email",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020104424",
                    "waktu_lapor": "01/02/2023 13:52:18",
                    "waktu_response": "01/02/2023 14:05:58",
                    "waktu_recovery": "01/02/2023 14:53:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 820,
                    "durasi_recovery_time": 2873,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119297081",
                    "nama_pelapor": "BP EDI",
                    "alamat_pelapor": "JL KEMANG SRI RAYA NO 46 C KAV POLRI NO 48  RT-1 / RW-3 KEL JATI MAKMUR KEC PONDOKGEDE KOTA BEKASI > SEBELUM POM BENSIN SEBRANG INDOSAT",
                    "no_telp_pelapor": "085384480163",
                    "keterangan_pelapor": "TGL31/1/23  TUNGGAKAN REK  JAN 23 BERIKUT BK  TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SHUN TRIP ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104426",
                    "waktu_lapor": "01/02/2023 13:52:31",
                    "waktu_response": "01/02/2023 13:52:53",
                    "waktu_recovery": "01/02/2023 13:53:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 55,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DUAT",
                    "alamat_pelapor": "KP ALASTUA No. RT.1 RW.4 SEMANAN",
                    "no_telp_pelapor": "6289562627530",
                    "keterangan_pelapor": "limit pembatas PLN sering gagal fungsi..",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104431",
                    "waktu_lapor": "01/02/2023 13:53:01",
                    "waktu_response": "01/02/2023 14:15:14",
                    "waktu_recovery": "01/02/2023 15:16:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1333,
                    "durasi_recovery_time": 3695,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "JL MAKAM PAHLAWAN RT-1 / RW-6 NO 24 KEL PONDOK RAJEG KEC CIBINONG KAB BOGOR // DEKAT POM BENSIN PONDOK RAJEG",
                    "no_telp_pelapor": "082110633148",
                    "keterangan_pelapor": "\\nTGL 01/02/23 PELANGGAN DENGAN NO METER 56900096597 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN PADA DATA P2APST NO METER TSB TERTERA BLOCKING PEMBELIAN NAMUN APDA DATA AP2T TIDAK ADA TRANSAKSI TS ATAUPUN TAGIHAN LAINNYA. PTL HAMPIR PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104432",
                    "waktu_lapor": "01/02/2023 13:53:11",
                    "waktu_response": "01/02/2023 13:55:53",
                    "waktu_recovery": "01/02/2023 15:53:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 7037,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MANURUNG",
                    "alamat_pelapor": "JL PERSATUAN RT 4/1 NO.135 KP RUMBUT KEL PASIR GUNUNG SELATAN KEC CIMANGGIS KOTA DEPOK",
                    "no_telp_pelapor": "081213244441",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101850, TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104435",
                    "waktu_lapor": "01/02/2023 13:53:10",
                    "waktu_response": "01/02/2023 14:48:05",
                    "waktu_recovery": "01/02/2023 15:03:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3295,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Juwarto",
                    "alamat_pelapor": "PR QORYATUSSALAM C No.01 RT.0 RW.0 SUKMAJAYA",
                    "no_telp_pelapor": "6281210375151",
                    "keterangan_pelapor": "Sy barusan ngisi token nominal Rp1jt, kenapa di lauar meter muncul angka 220 (bukan angka kwh yg baru saya entry)?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020104439",
                    "waktu_lapor": "01/02/2023 13:53:39",
                    "waktu_response": "01/02/2023 14:37:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2626,
                    "durasi_recovery_time": 33927726,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SISKASARI",
                    "alamat_pelapor": "JL TANJUNG API2 PERUMAHAN BSA BLOK M NO. 7",
                    "no_telp_pelapor": "085369922808",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 27690, ST APP TGL 1/2/2023 = \\n27393. REK BELUM DILUNASI. RUMAH JARANG DIHUNI RUMAH BERPAGAR DAN DIKUNCI. PETUGAS TIDAK RUTIN DATANG. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020104441",
                    "waktu_lapor": "01/02/2023 13:53:54",
                    "waktu_response": "01/02/2023 13:54:48",
                    "waktu_recovery": "01/02/2023 14:53:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 3548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "212559",
                    "nama_pelapor": "BP YUSUF",
                    "alamat_pelapor": "JL VILLA MELATI MAS  RT 44/9 KEL JELUPANG KEC SERPONG UTARA TANGSEL ",
                    "no_telp_pelapor": "081287499516",
                    "keterangan_pelapor": "TGL 21/1/23  PEMBAYARAN DENGAN NO REGISTRASI 5662032005741 HINGGA SAAT INI BELUM ADA REALISASI PERGANTIAN APP EXIM.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100534",
                    "waktu_lapor": "01/02/2023 13:54:05",
                    "waktu_response": "01/02/2023 13:57:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 33930124,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AANG",
                    "alamat_pelapor": "KOS PELANGI JL SUMELAP KP CIKALANG GIRANG KEC TAWANG 0   RT-3 / RW-4 DS KAHURIPAN KOTA TASIKMALAYA  / SEBRANG CAFE 48 STREET ",
                    "no_telp_pelapor": "085222911255",
                    "keterangan_pelapor": "MUTASI_K (G9923020188372:ytk) - PELANGGAN MELAPORKAN SETIAP SORE SAMPAI BESOK PAGI PADAM DAN MENYALA DENGAN SENDIRINYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104446",
                    "waktu_lapor": "01/02/2023 13:54:01",
                    "waktu_response": "01/02/2023 13:57:39",
                    "waktu_recovery": "01/02/2023 15:50:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 218,
                    "durasi_recovery_time": 6791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119240594",
                    "nama_pelapor": "BP SANNY/fysanny",
                    "alamat_pelapor": "BUKIT PAMULANG INDAH BLOK A20 NO 11 RT 005 RW 004 PAMULANG TIMUR, PAMULANG",
                    "no_telp_pelapor": "08995637887",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SEJAK 3HARI LALU. SESUAI INFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK SISA KWH 30.000.",
                    "media": "Instagram",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104447",
                    "waktu_lapor": "01/02/2023 13:54:10",
                    "waktu_response": "01/02/2023 13:59:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 308,
                    "durasi_recovery_time": 33930013,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIALI RINALDY LAELO",
                    "alamat_pelapor": "Jln yakonde",
                    "no_telp_pelapor": "6285244459574",
                    "keterangan_pelapor": "MUTASI_K (G9923020188395:ABE11) - Pohon tumbang kena jaringan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5423020104448",
                    "waktu_lapor": "01/02/2023 13:54:14",
                    "waktu_response": "01/02/2023 14:07:04",
                    "waktu_recovery": "01/02/2023 14:28:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 1273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MANSUR",
                    "alamat_pelapor": "JL HUSAINI, UJONG BLANG, BANDA SAKTI, KOTA LHOKSEUMAWE, ACEH",
                    "no_telp_pelapor": "081264930093",
                    "keterangan_pelapor": "TGL 16/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE DENGAN NOMOR AGENDA 112209912301165912. TGL 16/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN SEBELUMNYA PETUGAS MENGHUBUNGI DAN MENGINFORMASIKAN SR KOSONG. SAAT INI PELANGGAN TELAH MENYEDIAKAN SR DAN MEMINTA SEGERA DILAKUKAN REALISASI.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP LHOKSEUMAWE"
                },
                {
                    "no_laporan": "K5323020100535",
                    "waktu_lapor": "01/02/2023 13:54:56",
                    "waktu_response": "01/02/2023 14:11:43",
                    "waktu_recovery": "01/02/2023 15:02:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1007,
                    "durasi_recovery_time": 3041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000696319",
                    "nama_pelapor": "IBU SUHARYATI",
                    "alamat_pelapor": "JL SEDERHANA NO 47   RT-2 / RW-10 KEL PASTEUR KEC SUKAJADI KOTA BANDUNG LOKASI DKT ARDAN FM ",
                    "no_telp_pelapor": "081320292721",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA STROM 14.16 KWH DENGAN NO ID PEL 01115797191",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020104453",
                    "waktu_lapor": "01/02/2023 13:55:32",
                    "waktu_response": "01/02/2023 14:04:48",
                    "waktu_recovery": "01/02/2023 14:18:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 556,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "akim",
                    "alamat_pelapor": "Poros trans Sulawesi tikke depan toko Sahrul abadi",
                    "no_telp_pelapor": "6285248116704",
                    "keterangan_pelapor": "Token tidak dapat di input dengan keterangan peruksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASANGKAYU"
                },
                {
                    "no_laporan": "K5423020104455",
                    "waktu_lapor": "01/02/2023 13:55:55",
                    "waktu_response": "01/02/2023 14:04:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 499,
                    "durasi_recovery_time": 33929717,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RADIMIN",
                    "alamat_pelapor": "Jl. A. Yani No.30",
                    "no_telp_pelapor": "628879944444",
                    "keterangan_pelapor": "MUTASI_K (G9923020188391:pekerjaan tehnik ) - ncb lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K5423020104456",
                    "waktu_lapor": "01/02/2023 13:55:59",
                    "waktu_response": "01/02/2023 14:59:48",
                    "waktu_recovery": "01/02/2023 15:47:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3829,
                    "durasi_recovery_time": 2855,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL. KP KELAPA DUA   RT-1 / RW-2 NO 69 KEL. BOJONGGDE BOJONG GEDE KAB BOGOR //DEKAT ST BOJONG GEDE ",
                    "no_telp_pelapor": "081213056521",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN, PELANGGAN MELAPOR TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN.PADA DATA AP2T TERDAPAT ANGSURAN P2TL NAMUN YBS KEBERATAN UNTUK MELAKUKAN PEMBAYARAN TS P2TL DIKARENAKAN MERASA TIDAK PERNAH ADA MASALAH TERKAIT PENGGUNAAN LISTRIK.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020104460",
                    "waktu_lapor": "01/02/2023 13:56:38",
                    "waktu_response": "01/02/2023 13:59:38",
                    "waktu_recovery": "01/02/2023 18:09:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 180,
                    "durasi_recovery_time": 14991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masykuri Muchlis",
                    "alamat_pelapor": "JL JL PENYELESAIAN TOMANG IV No.1 RT.8 RW.10",
                    "no_telp_pelapor": "628121021223",
                    "keterangan_pelapor": "hello Team PLN\\n\\nsejak desember kami mau melakukan pembayaran tidak bisa dengan nomor yg tertera diatas An.Winda Fitrianah Muchlis baik di kantor Pos atau via Tokopedia , kami mencoba membeli dgn cara Token tidak bisa membayar bulanan pun tidak bs.\\nsilahkan cek Attach dr kami Status Pascabayar tp sblm nya kami membayar secara token.\\n\\nMohon kiranya segera di selesaikan status No Pelanggan kami ini Pasca atau Pra Bayar\\n\\nTerima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104462",
                    "waktu_lapor": "01/02/2023 13:56:39",
                    "waktu_response": "01/02/2023 14:10:01",
                    "waktu_recovery": "01/02/2023 15:28:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 4705,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002297003",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "GG MASJID NO.48 RT-003 / RW-02 KEL CISALAK KEC SUKMAJAYA KOTA DEPOK ",
                    "no_telp_pelapor": "082122678027",
                    "keterangan_pelapor": "LEBIH TAGIH ,ST AK REK BULAN FEB 2023 : 63701  ST AK ACMT : 63701, ST APP TGL 01/02/23 = 63560. REKENING BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG \\nKEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K5423020104465",
                    "waktu_lapor": "01/02/2023 13:56:55",
                    "waktu_response": "01/02/2023 13:58:17",
                    "waktu_recovery": "01/02/2023 14:01:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "JL JL SEMERU III K-13-12 KCR CPD",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104467",
                    "waktu_lapor": "01/02/2023 13:57:15",
                    "waktu_response": "01/02/2023 13:58:45",
                    "waktu_recovery": "01/02/2023 14:01:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ELVISTA No.36 GD SERPONG",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104472",
                    "waktu_lapor": "01/02/2023 13:57:35",
                    "waktu_response": "01/02/2023 13:59:02",
                    "waktu_recovery": "01/02/2023 14:01:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 142,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE PALMYRA No.01 GD SERPONG",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104473",
                    "waktu_lapor": "01/02/2023 13:57:36",
                    "waktu_response": "01/02/2023 14:02:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 33929845,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Shakira",
                    "alamat_pelapor": "Jl. Mataram No.22",
                    "no_telp_pelapor": "6285717307110",
                    "keterangan_pelapor": "MUTASI_K (G9923020188380:pulsa tdk bisa masuk) - pulsa tidak bisa masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5523020100559",
                    "waktu_lapor": "01/02/2023 13:57:42",
                    "waktu_response": "01/02/2023 14:24:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 33928512,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR ",
                    "alamat_pelapor": "JL MARZUKI 4 NO 49 KP JEMBATAN RT-15 / RW-12 KEL PENGGILINGAN KEC CAKUNG JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285709095988",
                    "keterangan_pelapor": "MUTASI_K (G9923020188506:urgent) - 1 APP PRABAYAR TERTERA GAGAL (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 295.00 NO TOKEN : 2466 7244 1500 9652 3225\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104477",
                    "waktu_lapor": "01/02/2023 13:58:01",
                    "waktu_response": "01/02/2023 14:18:39",
                    "waktu_recovery": "01/02/2023 14:54:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1238,
                    "durasi_recovery_time": 2161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN DESA BAHO MAKMUR DS I KEC BAHODOPI KAB MOROWALI SULAWESI TENGAH ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 14/04/22 PROSES PB 4 UNIT (R1MT 900 VA) DENGAN NO REG 3121112043719, 3121112043720, 3121112043721 DAN 3121112043722. TGL 14/04/22 BP DAN STROOM AWAL TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI STATUS PADA DATA AP2T TGL 28/06/22 PEREMAJAAN PDL  PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423013101812 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104478",
                    "waktu_lapor": "01/02/2023 13:58:12",
                    "waktu_response": "01/02/2023 13:59:13",
                    "waktu_recovery": "01/02/2023 14:01:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "JL KP PINANG RT 10/02 CIPONDOH",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104482",
                    "waktu_lapor": "01/02/2023 13:59:21",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 14:26:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675259961,
                    "durasi_recovery_time": 1675261610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU  SELA ",
                    "alamat_pelapor": "PERUMAHAN  REGENSI MELATI MAS  BLK F8 NO 51 KEL JELUPANG KEC SERPONG UTARA KOTA TANGGERANG SELATAN BANTEN (DEKAT TK INSANI ) ",
                    "no_telp_pelapor": "081284475375",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM ) NO TOKEN 1688 3026 9282 2822 1788 SISA 73.05 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104484",
                    "waktu_lapor": "01/02/2023 13:59:29",
                    "waktu_response": "01/02/2023 14:01:02",
                    "waktu_recovery": "01/02/2023 18:09:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 14894,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP NURUL",
                    "alamat_pelapor": "JL MASJID AL MUNAWAROH NO.15 RT13 / RW1, KEL TANJUNG DUREN SELATAN, KEC GROGOL PETAMBURAN, KOTA JAKARTA BARAT",
                    "no_telp_pelapor": "081282274482",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN ID PEL 543300465934 TERDAPAT TS KWH. SESUAI INFORMASI PELANGGAN, SPH HILANG DAN YBS MENGINGINKAN AGAR SPH DIKIRIMKAN KEMBALI KE ALAMAT EMAIL NURULHUD8729@GMAIL.COM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5523020100562",
                    "waktu_lapor": "01/02/2023 13:59:25",
                    "waktu_response": "01/02/2023 14:43:05",
                    "waktu_recovery": "01/02/2023 15:17:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2620,
                    "durasi_recovery_time": 2069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FIKA",
                    "alamat_pelapor": "JL BANYU URIP LOR GG 3-C NO 2-F KEL KUPANG KRAJAN RT 7 RW 7 KEC SAWAHAN KOTA SURABAYA PROV JATIM. LOKASI : DEKAT SEKOLAH",
                    "no_telp_pelapor": "6285840994022",
                    "keterangan_pelapor": "TGL 25/01/2023 PELAPORAN PELANGGAN PERIHAL: 1 APP MENGELUARKAN PERCIKAN API DAN ASAP. PTL DIPADAMKAN, PERBAIKAN DILAKUKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN TIDAK MENGETAHUI DI BERIKAN SURAT LAPORAN GANGGUAN ATAU TIDAK. MOHON AGAR PTL DAPAT DIPASANG SESUAI KETENTUAN. TERKAIT NO LAPOR : K5423012802046 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP EMBONG WUNGU"
                },
                {
                    "no_laporan": "K5423020104485",
                    "waktu_lapor": "01/02/2023 13:59:31",
                    "waktu_response": "01/02/2023 14:15:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 938,
                    "durasi_recovery_time": 33929062,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kristanto Yulian Firmansyah",
                    "alamat_pelapor": "RSUD Sidoarjo",
                    "no_telp_pelapor": "6281330503401",
                    "keterangan_pelapor": "MUTASI_K (G9923020188400:perlu cek) - Pemindahan Kabel Listrik ATM Mandiri yg menempel di gedung RSUD",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020104488",
                    "waktu_lapor": "01/02/2023 13:59:42",
                    "waktu_response": "01/02/2023 14:00:09",
                    "waktu_recovery": "01/02/2023 14:09:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 587,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01105459158",
                    "nama_pelapor": "BP HERU",
                    "alamat_pelapor": "JL. GG LISTRIK V DALAM RT-9 / RW-6 NO 28 KEL KWITANG KEC SENEN JAKPUS ACUAN LOKASI : APOTIK AMELIA",
                    "no_telp_pelapor": "081285921141",
                    "keterangan_pelapor": "TGL 22/01/23 PENANGANAN GANGGUAN PADA APP DIKARENAKAN RUSAK TERKAIT NO LAPOR G5423012205278 OLEH PETUGAS DAN DIBERIKAN SURAT BERITA ACARA DENGAN NO LG 193855. DAN PENANGANAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.MOHON SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN. CC.54.NOVIANTIE PK 14:01 BELUM ADA TINDAKLANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104489",
                    "waktu_lapor": "01/02/2023 13:59:54",
                    "waktu_response": "01/02/2023 14:11:48",
                    "waktu_recovery": "01/02/2023 14:47:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 714,
                    "durasi_recovery_time": 2140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syukron Ma'mun",
                    "alamat_pelapor": "jln Sedap Malam Rt/rw 01/08",
                    "no_telp_pelapor": "6281249458435",
                    "keterangan_pelapor": "Pencopotan meteran listrik oleh petugas karen telat pembayaran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020104492",
                    "waktu_lapor": "01/02/2023 14:00:05",
                    "waktu_response": "01/02/2023 14:02:42",
                    "waktu_recovery": "01/02/2023 14:06:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 208,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR NO 4 RT 7/11 KEL JATI MAKMUR KEC PONDOK GEDE KOTA BEKASI ",
                    "no_telp_pelapor": "089653786187",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 ( 13.75 KWH  ) NO TOKEN 7239 3940 0308 7682 4257",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5523020100563",
                    "waktu_lapor": "01/02/2023 14:00:44",
                    "waktu_response": "01/02/2023 14:48:24",
                    "waktu_recovery": "01/02/2023 15:03:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2860,
                    "durasi_recovery_time": 887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003408679",
                    "nama_pelapor": "BP ARI",
                    "alamat_pelapor": "JL PITARA RAYA, NO 16 RT 8 RW16 KP BARU KEL PANCORAN MAS KEC PANCORAN MAS KOTA DEPOK. DIBELAKANG SD PANCORAN MAS 3 DAN 5 ",
                    "no_telp_pelapor": "0817898103",
                    "keterangan_pelapor": "KURANG TAGIH. STAND AKHIR REK JANUARI 2023  = 45004, BELUM DILUNASI, STAND APP TGL  1/2/23 (PELANGGAN TIDAK DILOKASI) RUMAH TIDAK PERNAH KOSONG // K5523020100563",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020104496",
                    "waktu_lapor": "01/02/2023 14:01:05",
                    "waktu_response": "01/02/2023 14:01:19",
                    "waktu_recovery": "01/02/2023 14:16:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 14,
                    "durasi_recovery_time": 903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "98940",
                    "nama_pelapor": "BPK FEBRIANDY",
                    "alamat_pelapor": "JL AMPERA BESAR NO.34B RT 008 RW 06 KEL: PADEMANGAN BARAT KEC: PADEMANGANJAKARTA UTARA 14420",
                    "no_telp_pelapor": "082246138712",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA KWH 165.73",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5323020100542",
                    "waktu_lapor": "01/02/2023 14:01:37",
                    "waktu_response": "01/02/2023 14:20:27",
                    "waktu_recovery": "01/02/2023 15:33:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1130,
                    "durasi_recovery_time": 4409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK MAJID",
                    "alamat_pelapor": "JL SALAM TRITIH NO 0  RT-2 / RW-6 DS TRITIH KULON KEC CILACAP UTARA KAB CILACAP/DKT TOWER TELKOMSEL ",
                    "no_telp_pelapor": "6281524236000",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN GANGGUAN DENGAN NO K5322120700826 PETUGAS SUDAH DATANG DAN MENYAMBUNG LANGSUNG  SEJAK TGL 7/12/2022 NAMUN BELUM ADA TINDAK LANJUT .  DIBERIKAN BA.      PTL NYALA . MOHON DIBANTU DAN KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5423020104500",
                    "waktu_lapor": "01/02/2023 14:01:33",
                    "waktu_response": "01/02/2023 15:10:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4128,
                    "durasi_recovery_time": 33925750,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yun seran",
                    "alamat_pelapor": "DS HALIBASAR No.0 RT.1 RW.1 WEKFAU",
                    "no_telp_pelapor": "6281338550992",
                    "keterangan_pelapor": "MUTASI_K (G9923020188457:UTK YANTEK KJ. BESIKAMA ADA KELUHAN MASUK LOKASI WEKFAU) - Setelah tekan Nomor Token yang baru dibeli, meteran tulis Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020104502",
                    "waktu_lapor": "01/02/2023 14:01:42",
                    "waktu_response": "01/02/2023 14:17:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 971,
                    "durasi_recovery_time": 33928898,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Peggy Mb",
                    "alamat_pelapor": "DS 0 No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6285333080569",
                    "keterangan_pelapor": "MUTASI_K (G9923020188399:petugas ke lokasi) - gagal saat memasukan token..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROTE NDAO"
                },
                {
                    "no_laporan": "K5423020104505",
                    "waktu_lapor": "01/02/2023 14:01:53",
                    "waktu_response": "01/02/2023 14:05:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 33929659,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad",
                    "alamat_pelapor": "PE R PONDOK MAKMUR BLOK C7 NO.7",
                    "no_telp_pelapor": "6281288603334",
                    "keterangan_pelapor": "MUTASI_K (G9923020188402:untuk di cek) - mohon bantuan tutup mcb pecah dikhawatirkan membahayakan pelanggan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104512",
                    "waktu_lapor": "01/02/2023 14:02:41",
                    "waktu_response": "01/02/2023 14:10:37",
                    "waktu_recovery": "01/02/2023 14:17:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fuji Astutik",
                    "alamat_pelapor": "Jl.Raya Gilang No.113",
                    "no_telp_pelapor": "6281703770651",
                    "keterangan_pelapor": "pasca pemasangan baru 1 bulan awal masih aman tidak ada kendala tapi akhir\\\" listrik sering turun\\\" terus kita coba cek ternyata akro.meteranya mati tapi listrik masih nyala tolong di tinjau pak / buk.\\n terimakasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020104517",
                    "waktu_lapor": "01/02/2023 14:03:35",
                    "waktu_response": "01/02/2023 14:18:24",
                    "waktu_recovery": "01/02/2023 14:54:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 889,
                    "durasi_recovery_time": 2166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DN DESA BAHOMAKMUR, BAHO MAKMUR, BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TG 15/04/2022 PEMBAYARAN BIAYA PROSES PB ( R1MT /900 VA ) DENGAN  NO REG 3121112043727. TGL 18/07/2022 DATA AP2T PEREMAJAAN PDL, NAMUN HINGGA SAAT INI BELUM ADA REALISASI, TERKAIT K5423013004522",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104520",
                    "waktu_lapor": "01/02/2023 14:04:09",
                    "waktu_response": "01/02/2023 16:41:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9453,
                    "durasi_recovery_time": 33920269,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "firman",
                    "alamat_pelapor": "dusun.krajan RT/RW 03/09",
                    "no_telp_pelapor": "6285657413035",
                    "keterangan_pelapor": "MUTASI_K (G9923020188553:vkrn) - gagal saat memasukan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUNCAR"
                },
                {
                    "no_laporan": "K5423020104525",
                    "waktu_lapor": "01/02/2023 14:04:25",
                    "waktu_response": "01/02/2023 14:25:40",
                    "waktu_recovery": "01/02/2023 14:29:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1275,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tuti widia wati",
                    "alamat_pelapor": "kpbsukamaju 02 05",
                    "no_telp_pelapor": "6283153931102",
                    "keterangan_pelapor": "isi token gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020104526",
                    "waktu_lapor": "01/02/2023 14:04:26",
                    "waktu_response": "01/02/2023 14:05:39",
                    "waktu_recovery": "01/02/2023 14:14:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 504,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL PR.BSD.BLOK O-5 NO10 SEK.XIV-5",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104529",
                    "waktu_lapor": "01/02/2023 14:04:47",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675260287,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad hasan",
                    "alamat_pelapor": "DN BERCA No.",
                    "no_telp_pelapor": "6285715506050",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020104531",
                    "waktu_lapor": "01/02/2023 14:04:52",
                    "waktu_response": "01/02/2023 14:05:50",
                    "waktu_recovery": "01/02/2023 14:14:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL KP BARU RT 3/3 PKL SERPONG",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104532",
                    "waktu_lapor": "01/02/2023 14:05:13",
                    "waktu_response": "01/02/2023 14:06:01",
                    "waktu_recovery": "01/02/2023 14:14:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE BELMONT No.31 GD SERPONG",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100546",
                    "waktu_lapor": "01/02/2023 14:05:14",
                    "waktu_response": "01/02/2023 14:25:55",
                    "waktu_recovery": "01/02/2023 14:29:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1241,
                    "durasi_recovery_time": 216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENK",
                    "alamat_pelapor": "JL CIHANJUANG KP MOKLA KEL - KEC PARONGPONG KAB BANDUNG BARAT / DKT UNAI",
                    "no_telp_pelapor": "08122112931",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN STROOM KET GAGAL (VKRN 43 2-STS). PTL MENYALA. SISA STROOM 32 KWH. NO METER : 32156450945",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020104536",
                    "waktu_lapor": "01/02/2023 14:05:34",
                    "waktu_response": "01/02/2023 14:06:20",
                    "waktu_recovery": "01/02/2023 14:14:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL JL MAJAPAHIT BLK AA-7-6 GD SRP",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100568",
                    "waktu_lapor": "01/02/2023 14:06:04",
                    "waktu_response": "01/02/2023 14:10:07",
                    "waktu_recovery": "01/02/2023 15:29:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 243,
                    "durasi_recovery_time": 4734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SULASTRI ",
                    "alamat_pelapor": "JL ASEM KP KEPA NO 1B RT 8 RW 8 KEL DURI KEPA KEC KEBON JERUK KOTA JAKARTA BARAT \\nLOKASI: DIBELAKANG COUNTER WAWAN",
                    "no_telp_pelapor": "087877956145",
                    "keterangan_pelapor": "TGL 15/8/2022 PENANGANAN GANGGUAN MCB LEMAH (1300 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG (MENGGANTI MCB PADA APP DGN MCB SEMENTARA). NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5522081500777. PELANGGAN DIBERKAN SURAT BERITA ACARA OLEH PETUGAS. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104546",
                    "waktu_lapor": "01/02/2023 14:06:32",
                    "waktu_response": "01/02/2023 14:44:13",
                    "waktu_recovery": "01/02/2023 14:46:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ihsan",
                    "alamat_pelapor": "Ps. Panjang",
                    "no_telp_pelapor": "6281285603204",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERKAIT PERMOHONAN PASANG BARU YANG MANA TELAH DILAKUKAN PEMBAYARAN PADA TANGGAL 17 JANUARI 2023 DENGAN NO REGISTRASI 1155012014305 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MOHON AGAR SEGERA DITINDAK LANJUTI UNTUK DILAKUKAN CETAK PERINTAH KERJA TERIMA KASIH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBULUSSALAM"
                },
                {
                    "no_laporan": "K5323020100547",
                    "waktu_lapor": "01/02/2023 14:06:56",
                    "waktu_response": "01/02/2023 14:44:57",
                    "waktu_recovery": "01/02/2023 14:47:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2281,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006961868",
                    "nama_pelapor": "BU NISA",
                    "alamat_pelapor": "JL JATAYU KP SETIA SERANG  BLOK SETIA RT-002 / RW-04NO - DS SERANG KEC KALENGAN KAB CIREBON DKT PATUNG SERANG",
                    "no_telp_pelapor": "02318826078",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5323020100406 PELANGGAN TELAH DI KONFIRMAS PETUGAS DISAMPAIKAN TIDAK DAPAT DI KOREKSI NAMUN PELANGGAN KEBERATAN , PELANGGAN MELAPORKAN KETIDAKSESUAIAN TAGIHAN BULAN FEBRUARI ( LEBIH TAGIH )IDPEL 533311137981 STAND PELANGGAN 26344 TGL 1/2/23, STAND APLIKASI 26502 TGL 31/1/23, TAGIHAN BELUM LUNAS MENUNGGU KOREKSI. PERSIL JARANG DIHUNI, BERPAGAR NAMUN TIDAK DIKUNCI, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020104548",
                    "waktu_lapor": "01/02/2023 14:06:48",
                    "waktu_response": "01/02/2023 14:48:41",
                    "waktu_recovery": "01/02/2023 15:03:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2513,
                    "durasi_recovery_time": 878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000085138906",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL H YAHYA NUIH NO 12 RT 2 RW 1 KEL. PONDOK CINA KEC. BEJI DEPOK ",
                    "no_telp_pelapor": "02155915238",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 70784 APP TGL 02/01/23 = 70300 REKENING TELAH DILUNASI. PELANGGAN BERKEBARATAN DIKENAKAN REKMIN DAN MENGINGINKAN AGAR KELEBIHAN PEMBAYARAN REK BULAN JAN 23 DAPAT DIKEMBALIKAN KARENA MERASA KESALAHAN DARI PETUGAS CATER YANG SALAH MENGINPUT DATA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020104549",
                    "waktu_lapor": "01/02/2023 14:07:02",
                    "waktu_response": "01/02/2023 14:10:15",
                    "waktu_recovery": "01/02/2023 16:32:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 8525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PRISKA ",
                    "alamat_pelapor": " D'AHSANA REGENCY, JALAN KEDANYANG, RUMAH PERTAMA PAGAR KAYU HIJAU (PERUMAHAB BARU JADI G ADA RT/RW)",
                    "no_telp_pelapor": "081359455405",
                    "keterangan_pelapor": "\\nPELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. BELUM ADA PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 72,93 . PTL (TIDAK PADAM). ",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020104552",
                    "waktu_lapor": "01/02/2023 14:07:03",
                    "waktu_response": "01/02/2023 14:21:36",
                    "waktu_recovery": "01/02/2023 14:24:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fidel Apriyudi",
                    "alamat_pelapor": "DS CAWANG BARU No.",
                    "no_telp_pelapor": "6282281117390",
                    "keterangan_pelapor": "Kabel SKUTR 70mm² lepas dari Tiang 2 titik, 1 titik kabel andongan terlalu panjang, lokasi diatas BLKM Curup, Ds Cawang. Mohon ditindak lanjuti. Tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CURUP"
                },
                {
                    "no_laporan": "K5523020100571",
                    "waktu_lapor": "01/02/2023 14:08:11",
                    "waktu_response": "01/02/2023 14:11:52",
                    "waktu_recovery": "01/02/2023 14:16:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 278,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA ",
                    "alamat_pelapor": "JL SARI DEWI LINGK.BASANGKASA NO. 4 SEMINYAK, SEMINYAK, KUTA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "082144447300",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD (B1T/1.300 - B1T/4.400)\\nKODE PEMBAYARAN  : 5512015065756\\nBP LUNAS PADA TGL (22/01/2023), PELANGGAN BELOM MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020104560",
                    "waktu_lapor": "01/02/2023 14:08:02",
                    "waktu_response": "01/02/2023 14:13:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 33929162,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Oky",
                    "alamat_pelapor": "DK KEBONAGUNG T.HARJO No. RT.001 RW.02 KEBONAGUNG",
                    "no_telp_pelapor": "6281931885044",
                    "keterangan_pelapor": "MUTASI_K (G9923020188393:Perlu penanganan petugas pelayanan gangguan listrik.) - meteran rusak tolong dilakukan pengecekan secara langsung oleh petugas, sebelum kelokasi diharapkan janjian dulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020104562",
                    "waktu_lapor": "01/02/2023 14:08:23",
                    "waktu_response": "01/02/2023 14:17:39",
                    "waktu_recovery": "01/02/2023 14:54:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 556,
                    "durasi_recovery_time": 2201,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL DS BAHOMAKMUR KEC BAHODOPI, KAB MOROWALI, PROV SULAWESI TENGAH  ACUAN BELAKANG TARMART",
                    "no_telp_pelapor": "081342642113",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 15/04/2022 PEMBAYARAN PROSES PB (R1MT/900 VA) DENGAN NO ID PEL 312110404044,  312110404051, DAN 312110404077 TELAH DILUNASI  . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104563",
                    "waktu_lapor": "01/02/2023 14:08:26",
                    "waktu_response": "01/02/2023 14:15:27",
                    "waktu_recovery": "01/02/2023 14:16:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 421,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NASARUDDIN",
                    "alamat_pelapor": "JL MUARA SOMA KAMPUNG HARAPAN No.",
                    "no_telp_pelapor": "6281262371651",
                    "keterangan_pelapor": "sering matilampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020104564",
                    "waktu_lapor": "01/02/2023 14:08:31",
                    "waktu_response": "01/02/2023 14:28:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1211,
                    "durasi_recovery_time": 33928249,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ade resmana",
                    "alamat_pelapor": "jln wadyabbakti no D75 perum asabri",
                    "no_telp_pelapor": "628115577212",
                    "keterangan_pelapor": "MUTASI_K (G9923020188411:kode G) - tidak bisa mingisi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5323020100548",
                    "waktu_lapor": "01/02/2023 14:08:46",
                    "waktu_response": "01/02/2023 14:11:25",
                    "waktu_recovery": "01/02/2023 18:08:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 14203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AUREL",
                    "alamat_pelapor": "JL PEDATI NO 1 C RT-15 / RW-7 KEL- KEC CIPINANG CEMPEDAK JAKARTA TIMUR / DEKAT TOKO KUE JE AMANDA ",
                    "no_telp_pelapor": "087877565888",
                    "keterangan_pelapor": "PERGANTIAN KWH METER, ADA TOKEN NOMINAL RP. 20.000 & RP. 50.000 YANG BELUM DIINPUTKAN DANA KAN DIKONVERSIKAN KE APP METER BARU. PTL SAAT INI MENYALA. NO METER LAMA 544103954993, NO METER BARU 56226064766",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020104569",
                    "waktu_lapor": "01/02/2023 14:09:03",
                    "waktu_response": "01/02/2023 14:19:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 33928819,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dea Nur",
                    "alamat_pelapor": "KP BAYUR LEBAK LEBAK WANGI No. RT.11 RW.2 SEPATAN TI",
                    "no_telp_pelapor": "6285782389992",
                    "keterangan_pelapor": "MUTASI_K (G9923020188404:kwh mati) - listrik nyala\\ndisplay kotak mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100572",
                    "waktu_lapor": "01/02/2023 14:09:10",
                    "waktu_response": "01/02/2023 14:10:59",
                    "waktu_recovery": "01/02/2023 14:27:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUSRAT",
                    "alamat_pelapor": "JL TOMANG TINGGI II GG.2 NO 2A RT-8 / RW-6 KEL TOMANG KEC GROGOL PETAMBURAN JAKARTA BARAT ",
                    "no_telp_pelapor": "6287877604347",
                    "keterangan_pelapor": "1 APP PRABAYAR TERTERA GAGAL (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.70 NO TOKEN : 3874 2291 7810 5984 9865\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104572",
                    "waktu_lapor": "01/02/2023 14:09:22",
                    "waktu_response": "01/02/2023 14:13:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 33929145,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Oktavia",
                    "alamat_pelapor": "DN LEDOK KC.KRTOSURA No.0 RT.1 RW.6 NGEMPLAK",
                    "no_telp_pelapor": "6281804555428",
                    "keterangan_pelapor": "MUTASI_K (G9923020188396:. ) - Listrik padam dari jam 10, apa ada informasi pemadaman? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020104575",
                    "waktu_lapor": "01/02/2023 14:09:30",
                    "waktu_response": "01/02/2023 14:21:48",
                    "waktu_recovery": "01/02/2023 14:51:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 738,
                    "durasi_recovery_time": 1767,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SETIAMAN",
                    "alamat_pelapor": "PR. GRAHA CIOMAS ASRI BLOK C NO.16 KEL PAGELARAN, KEC CIOMAS KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "082244908338",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 25/1/2023 PEMBAYARAN PROSES PB DENGAN KODE  REG  5383112169238. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020104578",
                    "waktu_lapor": "01/02/2023 14:09:37",
                    "waktu_response": "01/02/2023 14:25:09",
                    "waktu_recovery": "01/02/2023 15:25:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 932,
                    "durasi_recovery_time": 3625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP IVAN",
                    "alamat_pelapor": "JL KEJAKSAAN NO 41E, RT004/RW005, PONDOK BAMBU, DUREN SAWIT, JAKARTA TIMUR.",
                    "no_telp_pelapor": "0895391780620",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 7.753, ST AK 8.717, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 8.717. REK BELUM DILUNASI. (DIHUNI, PAGAR DAN TERKUNCI, KWH MUDAH DIJANGKAU, PETUGAS RUTIN DATANG).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104579",
                    "waktu_lapor": "01/02/2023 14:09:38",
                    "waktu_response": "01/02/2023 14:11:28",
                    "waktu_recovery": "01/02/2023 14:26:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 890,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsuri",
                    "alamat_pelapor": "JL PONCOL INDAH V No.43 RT.3 RW.2 CIREUNDEU",
                    "no_telp_pelapor": "6281398988083",
                    "keterangan_pelapor": "ga bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104580",
                    "waktu_lapor": "01/02/2023 14:09:49",
                    "waktu_response": "01/02/2023 14:47:50",
                    "waktu_recovery": "01/02/2023 15:22:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2281,
                    "durasi_recovery_time": 2109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DESI",
                    "alamat_pelapor": "JL CLST IFOLIA PR CLUSTER IFOLIA BLOK HY-15 NO 30 RT 0/0 KEL TARUMA JAYA KEC TARUMA JAYA PUSAKA RAKYAT KAOTA BEKASI HARAPAN INDAH ACUAN LOKASI -    ",
                    "no_telp_pelapor": "081210773871",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA ) SISA KWH 264.|| CC.54.AGUSTINUS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104581",
                    "waktu_lapor": "01/02/2023 14:09:41",
                    "waktu_response": "01/02/2023 14:11:06",
                    "waktu_recovery": "01/02/2023 14:12:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROBANI",
                    "alamat_pelapor": "KP PEDONGKELAN No. RT.12 RW.13 KAPUK",
                    "no_telp_pelapor": "6289562628706",
                    "keterangan_pelapor": "Mengajukan Penambahan Watt Sementara saja di sabtu ini untuk acara pengajian..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104582",
                    "waktu_lapor": "01/02/2023 14:09:52",
                    "waktu_response": "01/02/2023 14:16:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 33929004,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nopi suseno",
                    "alamat_pelapor": "KP HARJATANI No.0 RT.003 RW.03 HARJATANI",
                    "no_telp_pelapor": "6285887708711",
                    "keterangan_pelapor": "MUTASI_K (G9923020188397:Mohon dicek) - hilang satu phase, phase S",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020104583",
                    "waktu_lapor": "01/02/2023 14:10:12",
                    "waktu_response": "01/02/2023 14:31:51",
                    "waktu_recovery": "01/02/2023 14:47:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1299,
                    "durasi_recovery_time": 921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "warya",
                    "alamat_pelapor": "DN SUKAMULYA No.0 RT.021 RW.04 KERTABUMI",
                    "no_telp_pelapor": "6285316337278",
                    "keterangan_pelapor": "LED indikator tidak menyala,ANGKA METER tidak beroperasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020104584",
                    "waktu_lapor": "01/02/2023 14:10:19",
                    "waktu_response": "01/02/2023 14:27:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1028,
                    "durasi_recovery_time": 33928324,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Sularno",
                    "alamat_pelapor": "DN GEDANGAN SALAM KARANGPAND No. RT.2 RW.4",
                    "no_telp_pelapor": "6285642200020",
                    "keterangan_pelapor": "MUTASI_K (G9923020188407:drop) - apakah tegangan sedang drop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANGANYAR"
                },
                {
                    "no_laporan": "K5423020104585",
                    "waktu_lapor": "01/02/2023 14:10:23",
                    "waktu_response": "01/02/2023 14:27:55",
                    "waktu_recovery": "01/02/2023 15:07:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1052,
                    "durasi_recovery_time": 2395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2727326",
                    "nama_pelapor": "BP ROHMADI",
                    "alamat_pelapor": "JL WOLTER MONGISIDI NO 16 RT 1 RW 8 GG JATEN 1 DS/KEL PEDURUNGAN TENGAH KEC PEDURUNGAN KOTA SEMARANG TIMUR. ACUAN LOKASI SEBELUM MASJID PANUT",
                    "no_telp_pelapor": "081325774142",
                    "keterangan_pelapor": "TGL 03/01/23 DATANG PETUGAS MELAKUKAN PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG, TIDAK DIBERIKAN LG. HINGGA SAAT INI BELUM ADA PERGANTIAN APP. MOHON AGAR DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020104590",
                    "waktu_lapor": "01/02/2023 14:10:37",
                    "waktu_response": "01/02/2023 14:11:20",
                    "waktu_recovery": "01/02/2023 14:12:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MARYATI, INA",
                    "alamat_pelapor": "JL KP.BARU JAYA RT11 RW13 No.",
                    "no_telp_pelapor": "6289562628707",
                    "keterangan_pelapor": "Kipetnya sudah aus bisa diganti spare partnya pak PLN??..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104591",
                    "waktu_lapor": "01/02/2023 14:10:45",
                    "waktu_response": "01/02/2023 14:19:25",
                    "waktu_recovery": "01/02/2023 14:22:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 520,
                    "durasi_recovery_time": 213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP LIMING LHE",
                    "alamat_pelapor": "JL KEBON JERUK 3 NO 1 F RT 02 RW 04 KEL MAPAR KEC TAMANSARI KOTA JAKARTA BARAT ACUAN : TUNAS 2000 / BMW ",
                    "no_telp_pelapor": "0216296012",
                    "keterangan_pelapor": "APP MIRING DARI KEDUDUKANNYA PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104592",
                    "waktu_lapor": "01/02/2023 14:10:49",
                    "waktu_response": "01/02/2023 14:17:11",
                    "waktu_recovery": "01/02/2023 16:22:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 7492,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eko wira",
                    "alamat_pelapor": "JL SEKOLAH RBI",
                    "no_telp_pelapor": "6281268882007",
                    "keterangan_pelapor": "stand meteran tidak berjalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5423020104596",
                    "waktu_lapor": "01/02/2023 14:11:18",
                    "waktu_response": "01/02/2023 14:13:45",
                    "waktu_recovery": "01/02/2023 14:17:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tiara Paradisa",
                    "alamat_pelapor": "JL MALABAR No.10 RT.000 RW.00 BAB FAKLTS",
                    "no_telp_pelapor": "628121109908",
                    "keterangan_pelapor": "Pencatatan meter bulan ini MINUS 590 kWh & sudah dilihat oleh petugas pencatat meter. Kenapa tagihan masih besar Rp. 471.110?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020104597",
                    "waktu_lapor": "01/02/2023 14:11:27",
                    "waktu_response": "01/02/2023 14:14:20",
                    "waktu_recovery": "01/02/2023 14:57:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 2564,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arya Adi Bintoro",
                    "alamat_pelapor": "Kampung Masjid RT: 002 RW: 011",
                    "no_telp_pelapor": "6289602776760",
                    "keterangan_pelapor": "Tagihan listrik naik sampai Rp 520.000 yang mana bulan-bulan sebelumnya hanya berkisar kurang lebih Rp 400.000. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K1223020100223",
                    "waktu_lapor": "01/02/2023 14:11:46",
                    "waktu_response": "01/02/2023 15:17:17",
                    "waktu_recovery": "01/02/2023 15:18:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3931,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AFRIDA",
                    "alamat_pelapor": "JL ROWO BENING NO 4 RT-4 / RW-10 KEL SIDOMULYO BARAT KEC TAMPAN KOTA PEKANBARU RIAU. ACUAN : DEKAT TOWER ",
                    "no_telp_pelapor": "081266158333",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAGAL. PTL MENYALA. SISA KWH = 313.84 KWH. NO TOKEN : 29347038036073594477 INFO PELANGGAN TERKADANG ANGKA YANG DITEKAN PADA DISPLAY APP HILANG. INFO PETUGAS REALISASI PENGANANAN PETUGAS ADALAH 15 HARI KERJA. TERKAIT NO LAPOR G1223010900212",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020104598",
                    "waktu_lapor": "01/02/2023 14:11:49",
                    "waktu_response": "01/02/2023 14:19:05",
                    "waktu_recovery": "01/02/2023 15:49:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 436,
                    "durasi_recovery_time": 5401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mhdreza fahlevy",
                    "alamat_pelapor": "simpang kantor Jl.amal gg.ikhlas ",
                    "no_telp_pelapor": "6281322863709",
                    "keterangan_pelapor": "hallo kak, saya mau ber tanya , kenapa bulan ini tagihan listrik kami sampai 481rb ? tolong di cek ke rumah kami ya... sedangkan pemakaian di rumah gak banyak, mohon di follow up secepatnya, cari solusinya gimana ya.\\n\\nmohonn di bantu SECEPATNYA. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5423020104603",
                    "waktu_lapor": "01/02/2023 14:12:09",
                    "waktu_response": "01/02/2023 14:14:03",
                    "waktu_recovery": "01/02/2023 15:29:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 4508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "92161",
                    "nama_pelapor": "BP INDRA KUSUMA PUTRA ",
                    "alamat_pelapor": "JL PIS BARU GG CEMARA RT 3/5  NO. 12 KEL PISANGAN BARU KEC MATRAMAN KOTA JAKTIM",
                    "no_telp_pelapor": "081280310412",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/23 PEMBAYARAN PROSES PINDAH SR DENGAN NO REG 5413032008198, YBS MENGINGINKAN AGAR HAL TSB SEGERA DITINDAKLANJUTI KARENA BANGUNAN HAMPIR RUBUH DAN AKAN SEGERA DIRENOVASI,JIKA TIDAK SEGERA DITANGANI YBS BERNIAT AKAN MELANJUTKAN KE RANAH HUKUM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020104605",
                    "waktu_lapor": "01/02/2023 14:12:22",
                    "waktu_response": "01/02/2023 14:27:10",
                    "waktu_recovery": "01/02/2023 17:00:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 888,
                    "durasi_recovery_time": 9214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GANIS",
                    "alamat_pelapor": "PR HARVEST CITY ROSEMARY RA16 NO 26 KEL CIKARAGEMAN KEC SETU KAB BEKASI JAWA BARAT",
                    "no_telp_pelapor": "081212974043",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103693, TGL 05/12/2020 PENANGGANAN GANGGUAN MCB RUSAK OLEH PETUGAS (BP SYAIFUL) DILAKSANAKAN DENGAN  CARA SAMBUNG LANGSUNG, LG  TIDAK DIBERIKAN   MOHON   SEGERA DILAKUKAN PENANGGANAN SESUAI KETENTUANNYA. ID METER 32117760101. TERKAIT K5421062000437. LU, BELUM ADA TINDAK LANJUT, PELANGGAN MEMINTA DIHUBUNGI SECEPATNYA CC.54.FIKRI PKL 14:11 WIB.CC.54.FIKRI PKL 15:11 WIB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104606",
                    "waktu_lapor": "01/02/2023 14:12:23",
                    "waktu_response": "01/02/2023 19:32:46",
                    "waktu_recovery": "01/02/2023 20:41:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 19223,
                    "durasi_recovery_time": 4103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wawan",
                    "alamat_pelapor": "nakau sungai serut",
                    "no_telp_pelapor": "6282379242232",
                    "keterangan_pelapor": "mau isi pulsa gak bisa,daya suda naik 1300,tapi blum di seting dari 900 ke 1300 nya nomor meter 14343791183",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPAHIANG"
                },
                {
                    "no_laporan": "K5423020104607",
                    "waktu_lapor": "01/02/2023 14:12:26",
                    "waktu_response": "01/02/2023 14:18:52",
                    "waktu_recovery": "01/02/2023 14:22:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ANDI",
                    "alamat_pelapor": "KOMPLK GNG SAHARI PERMAI ATAU TAN KUDUS JL.HIDUP BARU BLOK C NO.1  RT. 11 RW. 3 DS/KEL. PADEMANGAN KEC. PADEMANGAN BRT JAKUT ( LOKASI DEPAN ERAFONE) ",
                    "no_telp_pelapor": "02164714015",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL MENYALA, SISA KWH: 112 KWH ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104608",
                    "waktu_lapor": "01/02/2023 14:12:36",
                    "waktu_response": "01/02/2023 14:19:23",
                    "waktu_recovery": "01/02/2023 14:43:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 1471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": " BP RONNY ",
                    "alamat_pelapor": "JL SUKATANI RT-3 / RW-5 NO 109 KEL.TEGAL ANGUS  KEC TELUKNAGA  KAB TANGERANG   BANTEN ",
                    "no_telp_pelapor": "089601964214",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL  24/10/2022  PERMOHONAN  BERHENTI BERLANGGANAN SELAMANYA. TGL 27/10/2022 DILAKUKAN PEMBONGKARAN APP STATUS PADA AP2T \\\"N\\\" YBS MENGINGINKAN INFROMASI TERKAIT PENGEMBALIAN UJL ATAS PROSES  TSBT.DAN K5423013005580 STATUS SELESAI, SESUAI INFO PELANGGAN TELAH DIHUBUNGI OLEH PETUGAS DAN NAMUN HINGGA BELUM ADA TINDAKLANJUT,  PELANGGAN PERNAH LAPOR DENGAN NO: K5422110702866 K5422122004573, K5423012703101, K5223013101600",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104609",
                    "waktu_lapor": "01/02/2023 14:12:30",
                    "waktu_response": "01/02/2023 14:14:07",
                    "waktu_recovery": "01/02/2023 14:16:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL PR VILLA MELATI MAS M-11 NO.3",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104615",
                    "waktu_lapor": "01/02/2023 14:12:53",
                    "waktu_response": "01/02/2023 14:14:17",
                    "waktu_recovery": "01/02/2023 14:16:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ALTURA No.03 GD SERPONG",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104619",
                    "waktu_lapor": "01/02/2023 14:13:02",
                    "waktu_response": "01/02/2023 14:29:42",
                    "waktu_recovery": "01/02/2023 16:59:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1000,
                    "durasi_recovery_time": 8978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andre Putra",
                    "alamat_pelapor": "JL DUKUH BARAT I No.16 RT.8 RW.7",
                    "no_telp_pelapor": "6281382097625",
                    "keterangan_pelapor": "penambahan daya ingin ke 13.200 karena permohonan naik daya skrg ke 11.000 dan info dari teknisi pln tidak bisa ke 3 phase",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104622",
                    "waktu_lapor": "01/02/2023 14:13:12",
                    "waktu_response": "01/02/2023 14:30:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1027,
                    "durasi_recovery_time": 33928152,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurpriyanto",
                    "alamat_pelapor": "KP BOJONG NEROS No. RT.2 RW.7 CURUG",
                    "no_telp_pelapor": "628569933251",
                    "keterangan_pelapor": "MUTASI_K (G9923020188418:pengecekan petugas) - kwh meter tulisan periksa tdk bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020104623",
                    "waktu_lapor": "01/02/2023 14:13:13",
                    "waktu_response": "01/02/2023 14:14:37",
                    "waktu_recovery": "01/02/2023 14:16:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL KP SEMPUR RT011/03 DS KDU CRG",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104625",
                    "waktu_lapor": "01/02/2023 14:13:28",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675260808,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "hasyimah.2028@gmail.com",
                    "alamat_pelapor": "JL. PAHLAWAN 12, RT 10/RW 03, KEL. KACANG PEDANG, KEC. GERUNGGANG, PANGKALPINANG",
                    "no_telp_pelapor": "081278930454",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN MENGINGINKAN DIKIRIM HISTORY PEMBELIAN TOKEN 6 BULAN TERAKHIR UNTUK KEPERLUAN LAPORAN TAHUNAN",
                    "media": "Email",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020104626",
                    "waktu_lapor": "01/02/2023 14:13:56",
                    "waktu_response": "01/02/2023 14:14:46",
                    "waktu_recovery": "01/02/2023 14:16:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL KP DONGKAL RT6/5 PAKU ALAM SRP",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104627",
                    "waktu_lapor": "01/02/2023 14:14:04",
                    "waktu_response": "01/02/2023 16:59:55",
                    "waktu_recovery": "01/02/2023 17:04:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9951,
                    "durasi_recovery_time": 304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reno Supriyadi",
                    "alamat_pelapor": "JL KOLONEL WAHID UDIN - SEKA No.0 RT.2 RW.1 SERASAN JA",
                    "no_telp_pelapor": "6282373604264",
                    "keterangan_pelapor": "Mohon bantuannya untuk perbaikan/pergantian segel OKA di Kwh BTS XL berikut",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEKAYU"
                },
                {
                    "no_laporan": "K5423020104630",
                    "waktu_lapor": "01/02/2023 14:14:59",
                    "waktu_response": "01/02/2023 14:17:21",
                    "waktu_recovery": "01/02/2023 14:53:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 2193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PENDIDIKAN NO 0 RT 0 RW 0 DN DESA BAHODOPI, BAHODOPI KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH. ACUAN: DI BELAKANG KANTOR KUA.",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 15/4/22 PEMBAYARAN PROSES PB (R1T / 1300 VA) DENGAN NO AGENDA 312119912204153973 DAN NO REGISTER 3121112043730 HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN NAMUN PADA STATUS AP2T TGL 18/7/22 PEREMAJAAN PDL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104631",
                    "waktu_lapor": "01/02/2023 14:14:51",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675260891,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ilham",
                    "alamat_pelapor": "JL MALAKA No.0 RT.0 RW.0 LAPAJUNG",
                    "no_telp_pelapor": "6285256843284",
                    "keterangan_pelapor": "Token tidak dapat masuk, muncul simbol relay terbuka",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOPPENG"
                },
                {
                    "no_laporan": "K5423020104632",
                    "waktu_lapor": "01/02/2023 14:15:06",
                    "waktu_response": "01/02/2023 14:16:07",
                    "waktu_recovery": "01/02/2023 14:28:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJRUL",
                    "alamat_pelapor": "PR LEGOK PERMAI GARDENIA BLK-L NO 11 KEL LEGOK KEC LEGOK  KAB TANGERANG. ",
                    "no_telp_pelapor": "02127881701",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 22495299104857754865",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104633",
                    "waktu_lapor": "01/02/2023 14:15:07",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675260907,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOH ISHAK",
                    "alamat_pelapor": "DN RONGRONGAN DS PLAKPAK No.0 RT.0 RW.0 PEGANTENAN",
                    "no_telp_pelapor": "6285234907075",
                    "keterangan_pelapor": "token tidak bisa dimasukkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020104634",
                    "waktu_lapor": "01/02/2023 14:15:13",
                    "waktu_response": "01/02/2023 14:43:38",
                    "waktu_recovery": "01/02/2023 18:25:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1705,
                    "durasi_recovery_time": 13295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARTONO",
                    "alamat_pelapor": "JL VETERAN No. RT. 2 RW. 4 SIDODADI",
                    "no_telp_pelapor": "6285102778002",
                    "keterangan_pelapor": "Sehubungan dengan pengajuan proses tambah daya dari 2200va ke 16.500va apa sudah bisa dilakukan karena saya mengajukan penambahan daya tersebut tidak bisa dikarenakan katanya travo disekitar tersebut OB mohon informasi segera ya karena tempat usaha saya mau segera opening tapu terkendala dengan ketersediaan listrik yg kurang cukup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5323020100560",
                    "waktu_lapor": "01/02/2023 14:15:35",
                    "waktu_response": "01/02/2023 14:32:57",
                    "waktu_recovery": "01/02/2023 14:33:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1042,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "KP KEDUNG HALANG SENTRAL JEMBATAN1, NO 100 RT 1/RW, SUKARESMI, TANAH SAREAL, KOTA BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "0217222404",
                    "keterangan_pelapor": "PERMOHONAN PASANG BARU DENGAN NO AGENDA 538419912212227159/ 5384112140305 SUDAH DIBAYARKAN TANGGAL 22/12/2022 NAMUN SAMPAI DENGAN SAAT INI BELUM ADA REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020104636",
                    "waktu_lapor": "01/02/2023 14:15:43",
                    "waktu_response": "01/02/2023 14:22:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 408,
                    "durasi_recovery_time": 33928620,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didi Budhiarto",
                    "alamat_pelapor": "PR VICTORIA VILLAGE No.11 RT.1 RW.3 BUARAN",
                    "no_telp_pelapor": "6281297132369",
                    "keterangan_pelapor": "MUTASI_K (G9923020188462:kabel jtr) - kabel listrik turun hingga ke pagar rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104637",
                    "waktu_lapor": "01/02/2023 14:15:44",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675260944,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "hartono",
                    "alamat_pelapor": "JL GABION 09 BELAWAN No.",
                    "no_telp_pelapor": "6281269528295",
                    "keterangan_pelapor": "daya listrik kurang mcb loncat terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5423020104640",
                    "waktu_lapor": "01/02/2023 14:16:12",
                    "waktu_response": "01/02/2023 14:18:31",
                    "waktu_recovery": "01/02/2023 14:23:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 307,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYO",
                    "alamat_pelapor": "JL IRIAN DS BANJARAAN RT 4/1 DS BANJARAN KEC TAMAN  KAB PEMALANG ",
                    "no_telp_pelapor": "02152391281",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN . PELANGGAN BERMAKSUD MELAKUKAN PEMBAYARAN NAMUN TIDAK MENGETAHI ID PEL .N NUR HIKMAH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEMALANG"
                },
                {
                    "no_laporan": "K5423020104641",
                    "waktu_lapor": "01/02/2023 14:16:12",
                    "waktu_response": "01/02/2023 14:17:40",
                    "waktu_recovery": "01/02/2023 15:49:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 5531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU EVELINE",
                    "alamat_pelapor": "JL BUKIT CINERE KAVLING 64A RT 12 RW 03 KEL GANDUL KEC CINERE . KOTA DEPOK. ACUAN: DEKAT MESJID ",
                    "no_telp_pelapor": "0217540930",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. ST AK REK FEB 2023= 36.056, ST APP TGL 02/02/23= 36.331, ST BACA AMCT= 36.748. RUMAH DIHUNI. PELANGGAN MENGINGINKAN AGAR PERIHAL TSB TIDAK TERJADI KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104643",
                    "waktu_lapor": "01/02/2023 14:16:11",
                    "waktu_response": "01/02/2023 15:06:13",
                    "waktu_recovery": "01/02/2023 16:25:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3002,
                    "durasi_recovery_time": 4786,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vivian etenia",
                    "alamat_pelapor": "Jl. Cemara Raya No.3",
                    "no_telp_pelapor": "6281288227723",
                    "keterangan_pelapor": "tidak bisa memasukan kode token,slalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020104645",
                    "waktu_lapor": "01/02/2023 14:16:31",
                    "waktu_response": "01/02/2023 14:23:15",
                    "waktu_recovery": "01/02/2023 14:30:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 404,
                    "durasi_recovery_time": 433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ZAHRA",
                    "alamat_pelapor": "JL DAMAI RT 7/3 NO.46 KEL CIPETE UTARA KEC KEBAYORAN BARU JAKARTA SELATAN",
                    "no_telp_pelapor": "0218231991",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN TGL 31/01/23 DATANG PETUGAS P2TL MELAKUKAN PENGECEKAN APP DAN YBS DIKENAKAN PEMBAYARAN  SEBESAR RP.565.000,- (TIDAK DIBAYARKAN) SESUAI INFO PELANGGAN SETEMPAT KOSOMG SELAMA 3 TAHUN DAN MENGINGINKAN PENJELASAN ATAS PERIHAL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020104647",
                    "waktu_lapor": "01/02/2023 14:16:35",
                    "waktu_response": "01/02/2023 14:26:45",
                    "waktu_recovery": "01/02/2023 14:54:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 610,
                    "durasi_recovery_time": 1653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rozi Fachrul",
                    "alamat_pelapor": "JL MED BEL KAMP BAHARI No. MARTUBUNG",
                    "no_telp_pelapor": "6281260671060",
                    "keterangan_pelapor": "saya mau isi token tapi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020104650",
                    "waktu_lapor": "01/02/2023 14:16:48",
                    "waktu_response": "01/02/2023 14:18:27",
                    "waktu_recovery": "01/02/2023 14:59:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 2440,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14031095376",
                    "nama_pelapor": "ALBIKER TAMBA",
                    "alamat_pelapor": "JL. PAMAAN, CIMANGGIS, KOTA DEPOK, JAWA BARAT",
                    "no_telp_pelapor": "081290824346",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL TIDAK PADAM DENGAN SISA KWH 1900.",
                    "media": "Email",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104652",
                    "waktu_lapor": "01/02/2023 14:17:05",
                    "waktu_response": "01/02/2023 15:11:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3252,
                    "durasi_recovery_time": 33925694,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Samuel Handojo Sutanto",
                    "alamat_pelapor": "JL MADUKORO C9 RT.0 RW.0 TAWANGMAS",
                    "no_telp_pelapor": "62816668916",
                    "keterangan_pelapor": "MUTASI_K (G9923020188455:_) - Lintasan LVTC ke pelanggan lain melewati bagian dinding yg akan ditutup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5323020100563",
                    "waktu_lapor": "01/02/2023 14:17:31",
                    "waktu_response": "01/02/2023 15:15:50",
                    "waktu_recovery": "01/02/2023 15:51:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3499,
                    "durasi_recovery_time": 2113,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL PANGGUNG BARU NO 0 RT-6 / RW-7 KEL SELEROK KEC TEGAL TIMUR KOTA TEGAL DKT SD PANGGUNG ",
                    "no_telp_pelapor": "087772666360",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN KWH INGIN DIPINDAHKAN SEMENTARA KARENA PERSIL AKAN DIRUBUHKAN UNTUK RENOVASI IDPEL  522510251593, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5423020104653",
                    "waktu_lapor": "01/02/2023 14:17:27",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675261047,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asrizal",
                    "alamat_pelapor": "Jl. Tugu Sasak Rawang putu lubuk Sianok jorong lubuk pudiang",
                    "no_telp_pelapor": "6281374511314",
                    "keterangan_pelapor": "MUTASI_K (G9923020188505:Keluhan Kompor >1Jam) - Talinya teruntai rendah, klu mobil truk lewat di tariknya, mohon di perbaiki ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIMPANG EMPAT"
                },
                {
                    "no_laporan": "K5423020104654",
                    "waktu_lapor": "01/02/2023 14:17:55",
                    "waktu_response": "01/02/2023 14:20:06",
                    "waktu_recovery": "01/02/2023 15:48:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 5325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "PER SARUA PERMAI JL NUSANTARA BLOK C29 NO 10 KEL BENDA BARU KEC PAMULANG TANGERANG SELATAN 15416",
                    "no_telp_pelapor": "0217416461",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN RENOVASI , PEMOHON MENGAKU SEBAGAI PEMILK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104655",
                    "waktu_lapor": "01/02/2023 14:17:55",
                    "waktu_response": "01/02/2023 14:23:22",
                    "waktu_recovery": "01/02/2023 14:50:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 1607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "5794  865",
                    "nama_pelapor": "IBU HELENA",
                    "alamat_pelapor": "JL RICAN BARU NO 20 KEL SLEMAN KEC SLEMAN KOTA  DIY (DEKAT UNIV ATMAJAYA SLEMAN)",
                    "no_telp_pelapor": "0214750560",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101926, TGL 30/01/23 TUNGGAKAN REK  JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI CC.54.SUTA. PELANGGAN LAPOR KEMBALI INGIN DISAMBUNGKAN HARI INI JUGA DAN INGIN DI HUB UNGI OLEH PETUGASNYA CC.54.EPI PKL 14.33 WIB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104657",
                    "waktu_lapor": "01/02/2023 14:18:07",
                    "waktu_response": "01/02/2023 14:21:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 33928663,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sUpry",
                    "alamat_pelapor": "JL DSN CANGKRING BARU RT1 RW19 No.",
                    "no_telp_pelapor": "6285216548723",
                    "keterangan_pelapor": "MUTASI_K (G9923020188401:gagal masukkan token) - GAGAL Memasukkan TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020104658",
                    "waktu_lapor": "01/02/2023 14:18:08",
                    "waktu_response": "01/02/2023 15:40:29",
                    "waktu_recovery": "01/02/2023 15:59:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4941,
                    "durasi_recovery_time": 1120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Muazin",
                    "alamat_pelapor": "Kampung Wisata Orong Gerisak DesaTetebatu",
                    "no_telp_pelapor": "6281936314111",
                    "keterangan_pelapor": "Pulsa tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104660",
                    "waktu_lapor": "01/02/2023 14:18:23",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675261103,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "tommy dunggio",
                    "alamat_pelapor": "perumahan citra persada medas gunungsari blok Z15",
                    "no_telp_pelapor": "6285337695063",
                    "keterangan_pelapor": "gagal masuk token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020104661",
                    "waktu_lapor": "01/02/2023 14:18:33",
                    "waktu_response": "01/02/2023 14:42:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1409,
                    "durasi_recovery_time": 33927449,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nofia Madani",
                    "alamat_pelapor": "JL PUSK. PAL 3 GG.ALHIKMAH 2 No.",
                    "no_telp_pelapor": "6285247482068",
                    "keterangan_pelapor": "MUTASI_K (G9923020188432:Pindah Instalasi) - Pengalihan instalasi listrik karena renovasi rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020104662",
                    "waktu_lapor": "01/02/2023 14:18:37",
                    "waktu_response": "01/02/2023 14:25:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 33928447,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ibnu amrizal",
                    "alamat_pelapor": "DS PLIKEN KEMBARAN No.0 RT.5 RW.5 PLIKEN",
                    "no_telp_pelapor": "6285870041309",
                    "keterangan_pelapor": "MUTASI_K (G9923020188405:Cek tegangan pelanggan) - tegangan listrik rendah atau ngedrop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUMAS"
                },
                {
                    "no_laporan": "K5423020104663",
                    "waktu_lapor": "01/02/2023 14:18:38",
                    "waktu_response": "01/02/2023 14:29:43",
                    "waktu_recovery": "01/02/2023 15:06:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 2178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syahrul",
                    "alamat_pelapor": "Jl. Alternatif Cibubur No.60",
                    "no_telp_pelapor": "6281413107523",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104665",
                    "waktu_lapor": "01/02/2023 14:18:50",
                    "waktu_response": "01/02/2023 14:20:10",
                    "waktu_recovery": "01/02/2023 14:37:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 1051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sihebuddin Fahmi",
                    "alamat_pelapor": "DS AENG SAREH No. SAMPANG",
                    "no_telp_pelapor": "6287771277757",
                    "keterangan_pelapor": "tidak bisa memasukkan token tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020104667",
                    "waktu_lapor": "01/02/2023 14:18:55",
                    "waktu_response": "01/02/2023 16:44:02",
                    "waktu_recovery": "01/02/2023 16:50:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8707,
                    "durasi_recovery_time": 413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laode Darman",
                    "alamat_pelapor": "DS BABANG No.1 BACAN",
                    "no_telp_pelapor": "6282190217070",
                    "keterangan_pelapor": "isi token selalu gagal padahal sudah sesuai dengan no token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BACAN"
                },
                {
                    "no_laporan": "K5423020104670",
                    "waktu_lapor": "01/02/2023 14:19:03",
                    "waktu_response": "01/02/2023 14:20:33",
                    "waktu_recovery": "01/02/2023 14:38:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 1074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jan sebastian",
                    "alamat_pelapor": "JL ASTEK/GUDANG LENGKONG TIM No. RT.3 RW.4",
                    "no_telp_pelapor": "6282114751181",
                    "keterangan_pelapor": "Sejak penambahan daya, lampu \\\"imp/kwh\\\" saya berkedip kedip terus. Saya baru menyadari ketika tetangga saya kemarin menginformasikan bahwa di meteran miliknya lampu tersebut tidak nyala sama sekali.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104673",
                    "waktu_lapor": "01/02/2023 14:19:15",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675261155,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sahram",
                    "alamat_pelapor": "kampung banjar ",
                    "no_telp_pelapor": "6287858568943",
                    "keterangan_pelapor": "kenapa kilometerNya tidak bisa di isi pulsa listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020104674",
                    "waktu_lapor": "01/02/2023 14:19:24",
                    "waktu_response": "01/02/2023 14:20:25",
                    "waktu_recovery": "01/02/2023 15:06:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 2750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007432377",
                    "nama_pelapor": "BP CHANDRA KURNIAWAN ",
                    "alamat_pelapor": "KK PURI CILEUNGSI BLOK Y5 NO 18 JL KH UMAR RAWAILAT GANDOANG KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "02180488469",
                    "keterangan_pelapor": "LEBIH TAGIH REKENING FEBRUARI 23 ST AKHIR = 14.358 ST APP TGL 01/02/23 = 13.259. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104675",
                    "waktu_lapor": "01/02/2023 14:19:24",
                    "waktu_response": "01/02/2023 14:24:06",
                    "waktu_recovery": "02/02/2023 01:41:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 40656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "JL RAYA GABUS GEDONG No.0 RT.1 RW.6 SRIMUKTI",
                    "no_telp_pelapor": "6287880432668",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter stand akhir kWh meter tgl 27 Januari 2023  15280, namun stand akhir pada tagihan 17176, swacam sudah dicoba tetapi error, adapun bila ingin melakukan joint visit dapat menghubungi 087880432668",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020104677",
                    "waktu_lapor": "01/02/2023 14:19:33",
                    "waktu_response": "01/02/2023 14:48:06",
                    "waktu_recovery": "01/02/2023 18:45:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1713,
                    "durasi_recovery_time": 14232,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "545302324031",
                    "nama_pelapor": "BP AJO",
                    "alamat_pelapor": "JL MAWAR VI RT 10 RW 06 NO 18 KEL TUGU UTARA KEC KOJA, JAKARTA UTARA. ACUAN : DEKAT TAMAN GG VI",
                    "no_telp_pelapor": "02143907974",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA 100 KWH. NO TELEPON 08979177588 A/N IBU ANA. LAPOR KEMBALI KARENA BELUM ADA PENANGANAN. NO TOKEN 47079824484711227062. CC.54.BADRIA, 02143907974, 12G0A0H (01/02/23 PUKUL 15:11)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104680",
                    "waktu_lapor": "01/02/2023 14:19:47",
                    "waktu_response": "01/02/2023 17:17:20",
                    "waktu_recovery": "01/02/2023 17:18:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10653,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IZZUN",
                    "alamat_pelapor": "PPTQ KHIDMAG QUR'AN JL. BIDAN SRIEIJI RT 01 RW 01 MEGONTEN KEBONAGUNG DEMAK",
                    "no_telp_pelapor": "082136554470",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN GESER APP DIKARENAKAN RENOVASI DENGAN NO. KTP PEMILIK 3321141107790001 A/N ALI MAHFUDLON SERTA NO. KTP \\nDIBERI KUASA 3311044903970001  AN. IZZUN NASTITI PEMOHON MENGAKU SEBAGAI (DIBERI KUASA)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5423020104683",
                    "waktu_lapor": "01/02/2023 14:19:59",
                    "waktu_response": "01/02/2023 14:47:47",
                    "waktu_recovery": "01/02/2023 14:49:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1668,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devi ratnasari",
                    "alamat_pelapor": "DN BUNUT No.0 RT.1 RW.1 GADING",
                    "no_telp_pelapor": "6287781817757",
                    "keterangan_pelapor": "gagal terus saat isi kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104686",
                    "waktu_lapor": "01/02/2023 14:20:39",
                    "waktu_response": "01/02/2023 14:28:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 33928259,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Afif Sulthoni",
                    "alamat_pelapor": "Jl. Masalembu No.28",
                    "no_telp_pelapor": "6285640933791",
                    "keterangan_pelapor": "MUTASI_K (G9923020188408:app) - Kwh meter sering mati hidup sendiri dan ada tulisan error ketika mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020104688",
                    "waktu_lapor": "01/02/2023 14:21:01",
                    "waktu_response": "01/02/2023 16:05:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6297,
                    "durasi_recovery_time": 33922413,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000000712659",
                    "nama_pelapor": "BP FENDY",
                    "alamat_pelapor": "JL PATUNG KUDA KK TMN KOPO IND 2 BLOK A2 NO 9 RT 01 RW 17 KEL/DS MARGAHAYU SELATAN KEC MARGAHAYU KAB BANDUNG",
                    "no_telp_pelapor": "08991733923",
                    "keterangan_pelapor": "MUTASI_K (G9923020188524:alih kode G.  bukan KCT. mohon dibantu.  tks) - PELANGGAN TIDAK BISA INPUT TOKEN, KETERANGAN GAGAL , SISA 269 KWH . PTL TIDAK PADAM. NO TOKEN 1015 6510 8071 4813 1581 .CC.54.ASNAH (PUKUL 16:11 WIB)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020104689",
                    "waktu_lapor": "01/02/2023 14:21:01",
                    "waktu_response": "01/02/2023 14:30:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 33928146,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "maryati",
                    "alamat_pelapor": "KK PERUMNAS TLJAMBE No.45 RT.000 RW.00 TLK JAMBE",
                    "no_telp_pelapor": "6282121321382",
                    "keterangan_pelapor": "MUTASI_K (G9923020188758:pelanggan di telfon tidak d angkat .sudah d jelaskan via WA terkait tagihan yang   harus d lunasi) - saya ingin membeli token prabayar namun keterangannya status pelanggan tidak aktif. itu kenapa ya?\\nCC.54.NURASIYAH.CSOI. TGL 01/02/23. PELANGGAN LAPOR KEMBALI : MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 PELANGGAN DENGAN NO METER 01100723590 TIDAK BISA BELI TOKEN , PADA DATA P2APST TERTERA : BLOCKING PEMBELIAN, PADA DATA AP2T TERTERA : Blocking dikarenakan Piutang, NAMUN TIDAK ADA NO REG . SISA 62,3 KWH ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020104693",
                    "waktu_lapor": "01/02/2023 14:21:17",
                    "waktu_response": "01/02/2023 14:26:02",
                    "waktu_recovery": "01/02/2023 14:54:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 1690,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfi julfadlillah",
                    "alamat_pelapor": "JL MARELAN RAYA PASAR II R.PULAU No.0 LK.17",
                    "no_telp_pelapor": "6285270075530",
                    "keterangan_pelapor": "token di isi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020104694",
                    "waktu_lapor": "01/02/2023 14:21:18",
                    "waktu_response": "01/02/2023 15:01:20",
                    "waktu_recovery": "01/02/2023 15:15:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2402,
                    "durasi_recovery_time": 830,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tuti Alawiah",
                    "alamat_pelapor": "KP CIBANGO No.0 RT.000 RW.00 TELARSARI",
                    "no_telp_pelapor": "6285719351502",
                    "keterangan_pelapor": "kenapa bln sekarang pembayaran listrik atas Nama MARIAN naiknya nyampe duaratus lebih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5323020100573",
                    "waktu_lapor": "01/02/2023 14:21:59",
                    "waktu_response": "01/02/2023 14:48:17",
                    "waktu_recovery": "01/02/2023 19:09:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 15692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL WIJAYA KUSUMA III GANG 2 NO.83 RT.18/7 KEL.MALAKASARI KEC.DUREN SAWIT JAKARTA TIMUR",
                    "no_telp_pelapor": "6285881937572",
                    "keterangan_pelapor": "PELAPOR A.N BPK IWAN DENGAN NO KTP : 3175070504720008 TIDAK PERNAH MERASA MENGAJUKAN PERMOHONAN PASANG BARU A.N PELANGGAN INDOMARCO PRISMATAMA. SAAT INI PELAPOR DIDATANGI PETUGAS PAJAK DIKARENAKAN IDPEL TERSEBUT DENGAN DAYA 23000 VA DIKENAKAN WAJIB PAJAK. PELANGGAN MINTA DIBANTU UNTUK PROSES PEMBARUAN DATA NO KTP PEMILIK ASLI NOMOR IDPEL 545302361949 TERSEBUT. MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104699",
                    "waktu_lapor": "01/02/2023 14:22:14",
                    "waktu_response": "01/02/2023 14:35:47",
                    "waktu_recovery": "01/02/2023 15:06:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 813,
                    "durasi_recovery_time": 1834,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01328025901",
                    "nama_pelapor": "BP ANDI RAHMAT",
                    "alamat_pelapor": "JL AMANAH NO 99 004 / RW-08 KEL CIBINONG KEC CIBINONG ACUAN LOKASI : DEKAT WR BANG AHMAD",
                    "no_telp_pelapor": "081289035431",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PERPINDAHAN APP DI KARENAKAN RENOVASI BANGUNAN. PELANGGAN SELAKU PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104701",
                    "waktu_lapor": "01/02/2023 14:22:08",
                    "waktu_response": "01/02/2023 14:23:32",
                    "waktu_recovery": "01/02/2023 14:26:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "JL KP.MANUNGTUNG RT01/02 LEGOK",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104703",
                    "waktu_lapor": "01/02/2023 14:22:19",
                    "waktu_response": "01/02/2023 14:23:59",
                    "waktu_recovery": "01/02/2023 14:31:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani nuraeni",
                    "alamat_pelapor": "kp.cikadongdong rt01rw6",
                    "no_telp_pelapor": "6282118170251",
                    "keterangan_pelapor": "kWh gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104705",
                    "waktu_lapor": "01/02/2023 14:22:28",
                    "waktu_response": "01/02/2023 14:34:39",
                    "waktu_recovery": "01/02/2023 14:36:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 731,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "DS BANDENGAN RT.0 RW.0 BANDENGAN",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "kenapa saya masukan token listrik kok gagal terus, tolong bantuannya dari tadi enggak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5423020104707",
                    "waktu_lapor": "01/02/2023 14:22:30",
                    "waktu_response": "01/02/2023 14:23:44",
                    "waktu_recovery": "01/02/2023 14:27:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "PR PONDOK JAGUNG BLK GR 2 No.19A PONDOK JAG",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104708",
                    "waktu_lapor": "01/02/2023 14:22:33",
                    "waktu_response": "01/02/2023 15:41:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4735,
                    "durasi_recovery_time": 33923883,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jasmin Prasojo",
                    "alamat_pelapor": "DN SOMOPURO BEBENGAN No. RT.4 RW.7 BEBENGAN",
                    "no_telp_pelapor": "628122925628",
                    "keterangan_pelapor": "MUTASI_K (G9923020188488:meter kwh rusak ) - mtr rusak, listrik tidak nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJA"
                },
                {
                    "no_laporan": "K5423020104711",
                    "waktu_lapor": "01/02/2023 14:22:53",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675261373,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri nura pratiwi",
                    "alamat_pelapor": "KP CIRAWA DS.CIRAWAMEKAR No.0 RT.1 RW.14 CIPATAT",
                    "no_telp_pelapor": "6281384400864",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAJAMANDALA"
                },
                {
                    "no_laporan": "K5423020104712",
                    "waktu_lapor": "01/02/2023 14:22:53",
                    "waktu_response": "01/02/2023 14:24:02",
                    "waktu_recovery": "01/02/2023 14:27:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "KP KOCEAK RT 5/1 KARANGGAN SRP",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104713",
                    "waktu_lapor": "01/02/2023 14:23:08",
                    "waktu_response": "01/02/2023 14:34:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 696,
                    "durasi_recovery_time": 33927887,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "rt18 /06",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "MUTASI_K (G9923020188420:Menunggu petugas datang untuk ganti Kwh Meter) - kenapa mau isi pulsa listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5423020104714",
                    "waktu_lapor": "01/02/2023 14:23:17",
                    "waktu_response": "01/02/2023 14:24:13",
                    "waktu_recovery": "01/02/2023 14:27:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 56,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "JL JL KELAPA DUA CURUG",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104715",
                    "waktu_lapor": "01/02/2023 14:23:39",
                    "waktu_response": "01/02/2023 15:03:52",
                    "waktu_recovery": "01/02/2023 15:55:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2413,
                    "durasi_recovery_time": 3101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000005006555",
                    "nama_pelapor": "IBU SELVIANI NUR YULIYANI",
                    "alamat_pelapor": "JL. SADANG, KOMPLEK CIBIRU ASRI 1 BLOK B NO 41 RT/RW 04/17, CILEUNYI, KAB. BANDUNG 40625",
                    "no_telp_pelapor": "085721888806",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023 = 28492, ST APP TGL 01/02/2023 = 28322. REK BELUM DILUNASI. (PER SEPTEMBER 2022 - 21 JANUARI 2023 RUMAH KOSONG DAN SAAT INI DIHUNI, RUMAH BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, TIDAK TAU PETUGAS MELAKUKAN SWACAM ATAU TIDAK). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020104717",
                    "waktu_lapor": "01/02/2023 14:24:06",
                    "waktu_response": "01/02/2023 14:24:38",
                    "waktu_recovery": "01/02/2023 14:29:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGI ",
                    "alamat_pelapor": "JL- KP KEBON MANGGU NO 0 RT-3 / RW-1 KEL CISAUK KEC CISAUK KAB TANGERANG BANTEN // DEPAN BENGKAL EMERAL AUTO ",
                    "no_telp_pelapor": "081389519536",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100578",
                    "waktu_lapor": "01/02/2023 14:24:47",
                    "waktu_response": "01/02/2023 14:27:39",
                    "waktu_recovery": "01/02/2023 15:06:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 2325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU FITRI ",
                    "alamat_pelapor": "KP CIBUGIS JL KLAPANUNGGAL NO 146 RT-3 / RW-5 DESA 0 KEC KLAPANUNGGAL KAB BOGOR ",
                    "no_telp_pelapor": "083825393555",
                    "keterangan_pelapor": "TIDAK BISA PEMBELIAN TOKEN, DATA P2APST NO METER 14009454530 KET SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PTL MENYALA SISA 103 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104725",
                    "waktu_lapor": "01/02/2023 14:24:52",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675261492,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "djarot",
                    "alamat_pelapor": "pasir muncang",
                    "no_telp_pelapor": "6281299752394",
                    "keterangan_pelapor": "LENGKAPI SEGEL KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020104726",
                    "waktu_lapor": "01/02/2023 14:24:55",
                    "waktu_response": "01/02/2023 14:57:58",
                    "waktu_recovery": "01/02/2023 15:00:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1983,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yuni Yulianti",
                    "alamat_pelapor": "KP WATES No.0 RT.000 RW.00 LANGKAP",
                    "no_telp_pelapor": "6289678168707",
                    "keterangan_pelapor": "Min mohon maaf ini listrik rumah ibu saya kan kena petir yaa tolong segera diperbaiki",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGADEN"
                },
                {
                    "no_laporan": "K5423020104730",
                    "waktu_lapor": "01/02/2023 14:25:10",
                    "waktu_response": "01/02/2023 14:46:48",
                    "waktu_recovery": "01/02/2023 14:58:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1298,
                    "durasi_recovery_time": 687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS NAPIS No. RT. 1 RW. 1 TBREJO",
                    "no_telp_pelapor": "6285739240023",
                    "keterangan_pelapor": "padam sejak pagi hingga kini.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADANGAN"
                },
                {
                    "no_laporan": "K5323020100579",
                    "waktu_lapor": "01/02/2023 14:25:22",
                    "waktu_response": "01/02/2023 14:30:21",
                    "waktu_recovery": "01/02/2023 16:14:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 299,
                    "durasi_recovery_time": 6270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANGEL",
                    "alamat_pelapor": "PR GREEN LAKE CITY CLUSTER ASIA 7 NO.28 KEL CIPONDOH KEC CIPONDOH KOTA TANGERANG / DKT FRESH MARKET ",
                    "no_telp_pelapor": "6287811012020",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN KOVERSI NO.TOKEN  52087228205065343835 KE NO.METER BARU (DI LOKASI ADA PERGANTIAN KWH METER) ID.PEL 546302118900",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104737",
                    "waktu_lapor": "01/02/2023 14:26:09",
                    "waktu_response": "01/02/2023 15:40:13",
                    "waktu_recovery": "01/02/2023 15:59:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4444,
                    "durasi_recovery_time": 1128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalu Pandri",
                    "alamat_pelapor": "Kampung Wisata Orong Gerisak DesaTetebatu",
                    "no_telp_pelapor": "6287806776754",
                    "keterangan_pelapor": "tidak bisa masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104743",
                    "waktu_lapor": "01/02/2023 14:27:28",
                    "waktu_response": "01/02/2023 14:27:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 33928298,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE FERRUM No.50 GD SERPONG",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104746",
                    "waktu_lapor": "01/02/2023 14:27:52",
                    "waktu_response": "01/02/2023 14:28:14",
                    "waktu_recovery": "01/02/2023 14:30:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE EXMORE No.01 GD SERPONG",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104748",
                    "waktu_lapor": "01/02/2023 14:28:11",
                    "waktu_response": "01/02/2023 14:29:39",
                    "waktu_recovery": "01/02/2023 14:30:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "KP CIBOGO WETAN No. RT.2 RW.3",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104750",
                    "waktu_lapor": "01/02/2023 14:28:36",
                    "waktu_response": "01/02/2023 14:47:58",
                    "waktu_recovery": "01/02/2023 14:49:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1162,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDURRAHMAN",
                    "alamat_pelapor": "Perumahan Griya Permai Paiton. Masuk gerbang, lurus ke selatan, belok kanan, lalu lihat masjid, rumah ukiran depan kanan masjid",
                    "no_telp_pelapor": "6285235511969",
                    "keterangan_pelapor": "meter nyala, skring tidak ada Strom. kondisi rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104752",
                    "waktu_lapor": "01/02/2023 14:29:03",
                    "waktu_response": "01/02/2023 14:55:59",
                    "waktu_recovery": "01/02/2023 16:41:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1616,
                    "durasi_recovery_time": 6303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "ridwansyahricardo@gmail.com",
                    "alamat_pelapor": "JL. CONDET RAYA NO.5 RT 013/004 KEL. BATU AMPAR KEC. KRAMAT JATI, JAKARTA TIMUR – DKI JAKARTA",
                    "no_telp_pelapor": "089609314747",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PADA TANGGAL 06/12/2022 PETUGAS DATANG AN. FIKRI. ATAS TEMUAN PELANGGARAN P2TL. SESUAI INFORMASI YBS BERKEBERATAN ATAS TEMUAN TSB DIKARENAKAN SEBELUMNYA TERDAPAT PEREMEJAAN DI KWH METERNYA. YBS SUDAH KE UNIT PLN DAN SUDAH DIBERIKAN BERITA ACARA.",
                    "media": "Email",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020104753",
                    "waktu_lapor": "01/02/2023 14:28:58",
                    "waktu_response": "01/02/2023 14:33:36",
                    "waktu_recovery": "01/02/2023 15:55:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 278,
                    "durasi_recovery_time": 4896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006015852",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "JL RAYA KP SETU GG H GUMAY NO 76 RT 9/2 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI",
                    "no_telp_pelapor": "0213908501",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) NO TOKEN : 6291 8456 2661 0938 0687 DAN 3334 7789 9774 5991 3180 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104762",
                    "waktu_lapor": "01/02/2023 14:30:10",
                    "waktu_response": "01/02/2023 14:33:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 217,
                    "durasi_recovery_time": 33927944,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "PLN PONDOK KOPI",
                    "alamat_pelapor": "JL JL.RAWA DOMBA NO.16.A",
                    "no_telp_pelapor": "6287877211209",
                    "keterangan_pelapor": "MUTASI_K (G9923020188507:urgent) - meteran token tidak bisa diisi pulsa selalu gagal. mohon dibantu n dicek masalahnya atau kirim petugas  kelokasi. tks . no voucher : 3064 8584 9452 7487 1728 rp.500rb",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104763",
                    "waktu_lapor": "01/02/2023 14:30:19",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675261819,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akbar Hutama Putra",
                    "alamat_pelapor": "Gang Nurkharmila ",
                    "no_telp_pelapor": "6281274951037",
                    "keterangan_pelapor": "kode token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020104765",
                    "waktu_lapor": "01/02/2023 14:30:37",
                    "waktu_response": "01/02/2023 14:33:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 33927975,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fatkhuri",
                    "alamat_pelapor": "Rt 008 Rw 001",
                    "no_telp_pelapor": "6282324174789",
                    "keterangan_pelapor": "MUTASI_K (G9923020188421:TIDAK BISA ISI TOKEN 2X) - beli token listrik dipasang, gagal sudah 2 kali coba \\nmohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANDUDONGKAL"
                },
                {
                    "no_laporan": "K5423020104766",
                    "waktu_lapor": "01/02/2023 14:30:44",
                    "waktu_response": "01/02/2023 14:35:16",
                    "waktu_recovery": "01/02/2023 15:10:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 272,
                    "durasi_recovery_time": 2105,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdullah",
                    "alamat_pelapor": "kp. Nambo Ds. Kaserangan Kec. Ciruas Kab. serang ",
                    "no_telp_pelapor": "6281295078887",
                    "keterangan_pelapor": "Permasalahan kWh yang ingin dipindahkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020104769",
                    "waktu_lapor": "01/02/2023 14:31:07",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 15:58:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675261867,
                    "durasi_recovery_time": 1675267131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Muazin",
                    "alamat_pelapor": "Kampung Wisata Orong Gerisak DesaTetebatu",
                    "no_telp_pelapor": "6281936314111",
                    "keterangan_pelapor": "32177971606",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104771",
                    "waktu_lapor": "01/02/2023 14:31:12",
                    "waktu_response": "01/02/2023 15:39:48",
                    "waktu_recovery": "01/02/2023 15:58:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4116,
                    "durasi_recovery_time": 1136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalu Pandri",
                    "alamat_pelapor": "DN ORONG GERISAK No.",
                    "no_telp_pelapor": "6287806776754",
                    "keterangan_pelapor": "32177971606",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104774",
                    "waktu_lapor": "01/02/2023 14:31:40",
                    "waktu_response": "01/02/2023 14:36:17",
                    "waktu_recovery": "01/02/2023 16:12:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 277,
                    "durasi_recovery_time": 5779,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani nuraeni",
                    "alamat_pelapor": "kp.cikadongdong rt01rw6",
                    "no_telp_pelapor": "6282118170251",
                    "keterangan_pelapor": "kWh gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104775",
                    "waktu_lapor": "01/02/2023 14:32:03",
                    "waktu_response": "01/02/2023 15:06:32",
                    "waktu_recovery": "01/02/2023 16:25:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2069,
                    "durasi_recovery_time": 4759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SUHADA",
                    "alamat_pelapor": "JL H EMIN KP CIPETE RT03/01 NO -  KEL PEKOJAN KEC PINANG KOTA TANGERANG DEKAT SMK GAMA ",
                    "no_telp_pelapor": "081314566165",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN ATAS LONJAKAN REKENING FEB 23, ST AKHIR = 3602 .ST APP TGL 01/02/23 = 3621, PLN 123 TELAH MENJELASKAN SESUAI DENGAN DATA ACMT, NAMUN PELANGGAN MENGINGINKAN PENJELASAN ATAS LONJAKAN TERSEBUT \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020104777",
                    "waktu_lapor": "01/02/2023 14:31:59",
                    "waktu_response": "01/02/2023 18:56:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 15889,
                    "durasi_recovery_time": 33912163,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Donny THUMEWAH",
                    "alamat_pelapor": "DK BULUSAN ASRI GG 17 TEMBALANG No.0 RT.4 RW.5 BULUSAN",
                    "no_telp_pelapor": "6281328172837",
                    "keterangan_pelapor": "MUTASI_K (G9923020188681:gagal.token) - isi token gagal ternyata meteran rusak dan diganti meteran baru sehingga nomor token saya tidak bisa digunakan karena gagal terus nomor meteran sudah berubah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5423020104780",
                    "waktu_lapor": "01/02/2023 14:32:15",
                    "waktu_response": "01/02/2023 14:33:07",
                    "waktu_recovery": "01/02/2023 14:39:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "PR CLUSTER GREEN ORCHID RESIDENCE BLOK B No.05 CIATER",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104783",
                    "waktu_lapor": "01/02/2023 14:32:34",
                    "waktu_response": "01/02/2023 14:33:31",
                    "waktu_recovery": "01/02/2023 15:06:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 1966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-01",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104784",
                    "waktu_lapor": "01/02/2023 14:32:34",
                    "waktu_response": "01/02/2023 14:35:53",
                    "waktu_recovery": "01/02/2023 14:46:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DILLA PRATAMA GUNAWAN",
                    "alamat_pelapor": "JL CISURUPAN No.106 RT.004 RW.08 CITEUREUP",
                    "no_telp_pelapor": "6281312015151",
                    "keterangan_pelapor": "minta tolong dicek pemakaian listrik karena bayar swtiap bulan agak mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020104785",
                    "waktu_lapor": "01/02/2023 14:32:47",
                    "waktu_response": "01/02/2023 14:35:23",
                    "waktu_recovery": "01/02/2023 14:46:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 639,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL- RT- RW- NO- DS SIHOTANG PANGURURAN KEL TURPUK SIHOTANG KEC HARIAN, KAB. SAMOSIR, SUMATERA UTARA ACUAN LOKASI DEKAT SD ",
                    "no_telp_pelapor": "08118400029",
                    "keterangan_pelapor": "TGL 17/01/23 PROSES PD ( R1T / 450 - R1T / 900 VA) DENGAN NO AGENDA 129079922301171052 DAN NO REG 1290715000974 TGL 17/01/23 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGURURAN"
                },
                {
                    "no_laporan": "K5423020104787",
                    "waktu_lapor": "01/02/2023 14:32:47",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675261967,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lince Namang",
                    "alamat_pelapor": "XX RW LAMAHORA No.0 RT. RW.",
                    "no_telp_pelapor": "6281338587965",
                    "keterangan_pelapor": "pengisian pulsa batal/ gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBATA"
                },
                {
                    "no_laporan": "K5423020104790",
                    "waktu_lapor": "01/02/2023 14:32:53",
                    "waktu_response": "01/02/2023 14:33:48",
                    "waktu_recovery": "01/02/2023 15:07:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 2043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL KP KAMURANG ATAS RT4/1 PKA SRP",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104793",
                    "waktu_lapor": "01/02/2023 14:33:03",
                    "waktu_response": "01/02/2023 14:35:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 33927859,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalumuhamad nasir",
                    "alamat_pelapor": "DN DASAN BARU No.0 RT.0 RW.0 WAJAGESENG",
                    "no_telp_pelapor": "6287765767612",
                    "keterangan_pelapor": "MUTASI_K (G9923020188419:periksa) - kwh periksa sudah satu minggu pelanggan matilampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020104794",
                    "waktu_lapor": "01/02/2023 14:33:20",
                    "waktu_response": "01/02/2023 14:48:30",
                    "waktu_recovery": "01/02/2023 17:17:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 910,
                    "durasi_recovery_time": 8955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rahmat dwi anggoro",
                    "alamat_pelapor": "PR GDC WEST MANHATTAN BLOK AF6 No.22 RT.0 RW.0 BEKASI",
                    "no_telp_pelapor": "6281310380508",
                    "keterangan_pelapor": "mcb loss",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104795",
                    "waktu_lapor": "01/02/2023 14:33:24",
                    "waktu_response": "01/02/2023 14:36:35",
                    "waktu_recovery": "01/02/2023 15:23:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 191,
                    "durasi_recovery_time": 2839,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Djoni Hery Soesanto",
                    "alamat_pelapor": "DK DAMEAN No. RT. 0 RW. 0 KEBONAGUNG",
                    "no_telp_pelapor": "6287776607745",
                    "keterangan_pelapor": "isi token tidak bisa, tertulis GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020104796",
                    "waktu_lapor": "01/02/2023 14:33:29",
                    "waktu_response": "01/02/2023 14:34:15",
                    "waktu_recovery": "01/02/2023 15:08:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 2030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL KP BABAKAN RT 3/4 BINONG CRG",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104799",
                    "waktu_lapor": "01/02/2023 14:33:33",
                    "waktu_response": "01/02/2023 15:09:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2173,
                    "durasi_recovery_time": 33925785,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Selvitas kolo Mau",
                    "alamat_pelapor": "kotafoun A,Desa Bereliku",
                    "no_telp_pelapor": "6281236754354",
                    "keterangan_pelapor": "MUTASI_K (G9923020188461:UTK YANTEK ATAMBUA ADA KELUHAN MASUK LOKASI KOTA FOUN) - kwhnya muncul tp listrik padam sedangkan listrik tetangga menyala mohon solusi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020104804",
                    "waktu_lapor": "01/02/2023 14:34:04",
                    "waktu_response": "01/02/2023 14:35:58",
                    "waktu_recovery": "01/02/2023 14:42:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "komang bayu suta",
                    "alamat_pelapor": "Jl. Bidadari II No.3",
                    "no_telp_pelapor": "6287863113924",
                    "keterangan_pelapor": "proses tambah daya belum terpasang sampai  hari ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020104806",
                    "waktu_lapor": "01/02/2023 14:34:20",
                    "waktu_response": "01/02/2023 15:19:57",
                    "waktu_recovery": "01/02/2023 16:19:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2737,
                    "durasi_recovery_time": 3565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSDI ",
                    "alamat_pelapor": "JL PATTENE PERUM GREEN CLAUSTER PATTENE BL D No. 05 KEL PAI, KEC BIRINGKANAYA, KOTA MAKASSAR, SULAWESI SELATAN, DEKAT JEMBATAN TIMBANG MOBIL ",
                    "no_telp_pelapor": "082346654333",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 22/12/22 TELAH DILUNASI PEMBAYARAN  PROSES PD (B2/13.200 VA – B2/66.000 VA) DENGAN NO REG  3202013034555  NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104807",
                    "waktu_lapor": "01/02/2023 14:34:13",
                    "waktu_response": "01/02/2023 14:57:35",
                    "waktu_recovery": "01/02/2023 19:11:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1402,
                    "durasi_recovery_time": 15240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRAMUZA KUSNARSYAD",
                    "alamat_pelapor": "PR VILLA BUKIT TIDAR KAV.C 1 No.504",
                    "no_telp_pelapor": "62811123873",
                    "keterangan_pelapor": "mohon perhatian PLN bahwa sejak pemasangan KWH meter hingga saat ini belum dilakukan pemasangan MCB dan segel MCB sebagaimana ditunjukkan dalam foto terlampir.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020104808",
                    "waktu_lapor": "01/02/2023 14:34:21",
                    "waktu_response": "01/02/2023 16:12:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5899,
                    "durasi_recovery_time": 33922011,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ikmal",
                    "alamat_pelapor": "GG TAMBORA 111 NO/24 No.0 RT.000 RW.00 0",
                    "no_telp_pelapor": "6285238144217",
                    "keterangan_pelapor": "MUTASI_K (G9923020188521:Perlu pengecekan petugas ke lokasi.) - tidak bisa masuk token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMAWA REA"
                },
                {
                    "no_laporan": "K5423020104809",
                    "waktu_lapor": "01/02/2023 14:34:22",
                    "waktu_response": "01/02/2023 14:43:40",
                    "waktu_recovery": "01/02/2023 15:45:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 3732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKANTO",
                    "alamat_pelapor": "JL GALUR RT3/3 NO 88 KEL. PISANGAN KEC. CIPUTAT TIMUR TANGSEL BANTEN (SEBELAH PERUM CIREUNDEU PARK)",
                    "no_telp_pelapor": "02174701357",
                    "keterangan_pelapor": "MOHON PERIKSA APP, KARENA DIRAGUKAN KONDISI BEROPERASINYA PIRINGAN KWH BERPUTAR TERLALU CEPAT SEJAK 3 TAHUN LALU. PELANGGAN MENGINGINKAN DILAKUKAN PERGANTIAN APP.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104810",
                    "waktu_lapor": "01/02/2023 14:34:27",
                    "waktu_response": "01/02/2023 15:30:30",
                    "waktu_recovery": "01/02/2023 20:31:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3363,
                    "durasi_recovery_time": 18059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTRISNO",
                    "alamat_pelapor": "JL GENUKAN RT 4 RW 2 RANDUSARI PRAMBANAN KL, RANDUSARI, PRAMBANAN, KAB. KLATEN, JAWA TENGAH",
                    "no_telp_pelapor": "081318607667",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 26/01/23  REALISASI PROSES PB (R1T / 450 VA) DENGAN NO AGENDA 524049912301103753. SESUAI INFO PELANGGAN PETUGAS HANYA MEMASANG KWH METER NAMUN INSTALASI BELUM TERPASANG.  BERDASARKAN INFO PELANGGAN BELUM ADA TINDAK LANJUT PETUGAS TGL 1/2/23  PKL 14.45  WIB CC.54.AZMINA. PELANGGAN MELAPOR KEMBALI. PELANGGAN MENGINGINKAN KEJELASAN TERKAIT PENYALAAN TSB. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN . CC.54.MUTIA;15:38 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020104811",
                    "waktu_lapor": "01/02/2023 14:34:28",
                    "waktu_response": "01/02/2023 14:38:03",
                    "waktu_recovery": "01/02/2023 16:16:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 5884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "KP PULO No.0 RT.1 RW.3 SUMBERJAYA",
                    "no_telp_pelapor": "628170047448",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter, tgl 26 Januari 2023 sebesar 53344 stand akhir Januari 2023 52156, sudah coba swacam tetapi error, adapun utk joint visit dapat menghubungi 08170047448",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020104812",
                    "waktu_lapor": "01/02/2023 14:34:38",
                    "waktu_response": "01/02/2023 15:41:25",
                    "waktu_recovery": "01/02/2023 16:07:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4007,
                    "durasi_recovery_time": 1590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Totok Rosihan",
                    "alamat_pelapor": "candirejo ",
                    "no_telp_pelapor": "6285643511397",
                    "keterangan_pelapor": "meteran di segel",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5323020100588",
                    "waktu_lapor": "01/02/2023 14:35:05",
                    "waktu_response": "01/02/2023 14:36:18",
                    "waktu_recovery": "01/02/2023 14:51:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0017171330005",
                    "nama_pelapor": "BP TEJO",
                    "alamat_pelapor": "JL ROKAN NO 6 KEL SRAGEN KEC SRAGEN KOTA KAB SRAGEN / DPN POLRES SRAGEN",
                    "no_telp_pelapor": "087823367091",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN AKAN MENGAJUKAN PERUBAHAN DAYA DENGAN IDPEL : 520580009097 NAMUN MASIH ADA NO AGENDA PENGADUAN : 520580562204047454. INFO PELANGGAN SUDAH MENGAJUKAN PERUBAHAN DAYA KE KANTOR NAMUN BELUM MENDAPATKAN NO REG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRAGEN"
                },
                {
                    "no_laporan": "K5423020104813",
                    "waktu_lapor": "01/02/2023 14:35:15",
                    "waktu_response": "01/02/2023 15:29:39",
                    "waktu_recovery": "01/02/2023 15:38:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3264,
                    "durasi_recovery_time": 548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "JL PROF DR LATUMETEN  I  NO 32 B  RT-2 / RW-5 KEL GROGOL PETAMBURAN KEC - JAKBAR ACUAN LOKASI KONTRAKAN SIMORANGKIR ",
                    "no_telp_pelapor": "081285429581",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA ) SISA KWH 18.72.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104815",
                    "waktu_lapor": "01/02/2023 14:35:46",
                    "waktu_response": "01/02/2023 14:36:49",
                    "waktu_recovery": "01/02/2023 15:51:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 4461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU EKA",
                    "alamat_pelapor": "JL DANAU RANAU 2 BLK AC2 NO 11 PR CLUSTER CATALINA RT 05/06 KEL MEDANG KEC PAGEDANGAN KAB TANGERANG ",
                    "no_telp_pelapor": "02154212999",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23 = 11.688, APP TGL 01/02/23 = 11.589. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104820",
                    "waktu_lapor": "01/02/2023 14:36:04",
                    "waktu_response": "01/02/2023 14:38:56",
                    "waktu_recovery": "01/02/2023 15:06:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 1631,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irwansyah sitorus",
                    "alamat_pelapor": "dusun 2",
                    "no_telp_pelapor": "6282277974545",
                    "keterangan_pelapor": "sering strip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020104823",
                    "waktu_lapor": "01/02/2023 14:36:27",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 15:17:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675262187,
                    "durasi_recovery_time": 1675264669,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINDY",
                    "alamat_pelapor": "JL KARYA BAKTI NO 32 RT9/3 KEL SRENGSENG KEC KEMBANGAN JAKARTA BARAT",
                    "no_telp_pelapor": "081219530639",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP KARENA YBS TIDAK BERSEDIA DI PARALEL/DI SERI, PEMOHON MENGAKU SEBAFGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5323020100591",
                    "waktu_lapor": "01/02/2023 14:36:22",
                    "waktu_response": "01/02/2023 14:48:43",
                    "waktu_recovery": "01/02/2023 17:02:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 741,
                    "durasi_recovery_time": 8041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRVIANTI",
                    "alamat_pelapor": "KK PDU.PERMAI JL ANGGREK 4 BLOK E5 NO 10 KEL BAHAGIA KEC BABELAN KOTA BEKASI / DEKAT LAPANGAN DAN MASJID",
                    "no_telp_pelapor": "087866316036",
                    "keterangan_pelapor": "PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT TELAT PEMBAYARAN TAGIHAN SUDAH DIBAYARKAN BANK MANDIRI 31-01-2023 \\t22:21:57 MOHON DIBANTU KONFIRMASI DAN TINDAKLAJUT // MOHON TINDAK LANJUT DAN PENANGANAN DARI PETUGAS, PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.>>PELANGGAN LAPOR 2X.(CC.52.YOVITA).",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104824",
                    "waktu_lapor": "01/02/2023 14:36:34",
                    "waktu_response": "01/02/2023 15:18:19",
                    "waktu_recovery": "01/02/2023 18:30:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2505,
                    "durasi_recovery_time": 11506,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "189229",
                    "nama_pelapor": "IBU SIFA",
                    "alamat_pelapor": "JL JOGLO RAYA, KK RUKAN PURI BOTANICAL BLOK I-9 NO.20 RT 8 RW 8, KEL JOGLO, KEC KEMBANGAN, KOTA JAKARTA BARAT, DKI JAKARTA",
                    "no_telp_pelapor": "02158900036",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 20/01/2023 DILAKUKAN REALISASI PROSES PD (B2T/7700 - B2T/11000) DENGAN NO REG 5433015085279. SESUAI INFO PELANGGAN, DIINFORMASIKAN OLEH PETUGAS SESUDAH REALISASI BAHWA BIAYA YANG DIBAYARKAN SUDAH TERMASUK DENGAN PERGANTIAN BOX APP. NAMUN HINGGA SAAT INI BOX APP BELUM DILAKUKAN PERGANTIAN. PELANGGAN MELAPOR KEMBALI. CC.54.UKHWATUN. TGL 01/02/23. PUKUL 15:30 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104826",
                    "waktu_lapor": "01/02/2023 14:36:39",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675262199,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sazkia Aura Aulia",
                    "alamat_pelapor": "JL TOWUA No.0",
                    "no_telp_pelapor": "6282211547276",
                    "keterangan_pelapor": "kilometer listrik di rumah saya tidak bisa terisi Tokennya padahal sudah berkali kali percobaan tetapi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020104834",
                    "waktu_lapor": "01/02/2023 14:37:37",
                    "waktu_response": "01/02/2023 14:38:15",
                    "waktu_recovery": "01/02/2023 14:42:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE HASIENDA No.21 GD SERPONG",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104837",
                    "waktu_lapor": "01/02/2023 14:37:48",
                    "waktu_response": "01/02/2023 14:53:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 925,
                    "durasi_recovery_time": 33926778,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR RT 2/2 KEL JATI RAHAYU KEC PONDOK MELATI KAB BEKASI. DEKAT PASAR OTA PONDOK GEDE",
                    "no_telp_pelapor": "02185517364",
                    "keterangan_pelapor": "MUTASI_K (G9923020188566:MOHON BANTUAN PENGAMANAN JTR KARNA AKAN DILAKUKAN PENEBANGAN POHON PADA HARI JUMAT TGL  3/2/2023 PKL 08.00 WIB . NO TELP YG DAPAT DIHUBUNGI IBU ANA 085811472700/PAK RISKI 081331945233) -  MOHON BANTUAN PENGAMANAN JTR KARNA AKAN DILAKUKAN PENEBANGAN POHON PADA HARI JUMAT TGL  3/2/2023 PKL 08.00 WIB . NO TELP YG DAPAT DIHUBUNGI IBU ANA 085811472700/PAK RISKI 081331945233",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104838",
                    "waktu_lapor": "01/02/2023 14:37:58",
                    "waktu_response": "01/02/2023 14:38:40",
                    "waktu_recovery": "01/02/2023 14:43:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-0",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104842",
                    "waktu_lapor": "01/02/2023 14:38:12",
                    "waktu_response": "01/02/2023 14:43:34",
                    "waktu_recovery": "01/02/2023 15:22:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 322,
                    "durasi_recovery_time": 2343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Kurniawaan",
                    "alamat_pelapor": "JL CITARUM No.68B RT.0 RW.0",
                    "no_telp_pelapor": "6281275832220",
                    "keterangan_pelapor": "Pengajuan tambah daya dari 4.400 ke 13.2000 sudah dibayar lunas tetapi sampai saat ini masih belum ada perubahan dan minta tolong/mohon kira kira kapan untuk dipasang. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020104843",
                    "waktu_lapor": "01/02/2023 14:38:13",
                    "waktu_response": "01/02/2023 14:56:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1113,
                    "durasi_recovery_time": 33926565,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kharisma",
                    "alamat_pelapor": "JL SANGGINGAN No.0 RT.0 RW.0 LUNGSIAKAN",
                    "no_telp_pelapor": "6281294635424",
                    "keterangan_pelapor": "MUTASI_K (G9923020188435:mohon doi bantu) - Listrik 3 pas bermasalah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020104844",
                    "waktu_lapor": "01/02/2023 14:38:13",
                    "waktu_response": "01/02/2023 14:38:52",
                    "waktu_recovery": "01/02/2023 15:08:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 1760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116708460",
                    "nama_pelapor": "BP ARYA",
                    "alamat_pelapor": "PR LEGOK INDAH BLK C11 NO 1  JL INDAH  RAYA KEL BABAKAN  KELOGOK TANGERANG ACUAN : DEKAT BUNDERAN ",
                    "no_telp_pelapor": "089615744427",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM   ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104845",
                    "waktu_lapor": "01/02/2023 14:38:14",
                    "waktu_response": "01/02/2023 14:39:05",
                    "waktu_recovery": "01/02/2023 14:44:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "JL JL PSR BENGKOK RT7/3 NO.18A",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104848",
                    "waktu_lapor": "01/02/2023 14:38:28",
                    "waktu_response": "01/02/2023 14:41:22",
                    "waktu_recovery": "01/02/2023 21:36:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 24933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gatot sudiyoto",
                    "alamat_pelapor": "jln patimura selatan ",
                    "no_telp_pelapor": "6281357833369",
                    "keterangan_pelapor": "pasang baru permohonan tgl 13 januari sampai sekarang blm ada konfirmasi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5323020100593",
                    "waktu_lapor": "01/02/2023 14:38:38",
                    "waktu_response": "01/02/2023 15:29:48",
                    "waktu_recovery": "01/02/2023 15:40:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3070,
                    "durasi_recovery_time": 618,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001289615",
                    "nama_pelapor": "BU TI ",
                    "alamat_pelapor": "GG 2 TEMANGGUNGAN NO  12 A   RT03/ 05 KEC BUBUTAN KEL ALUN ALUN CONTONG KOTA SURABAYA / DEKAT BLKG  SPBU",
                    "no_telp_pelapor": "081917171168",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGAJUKAN GESER KWH METER . MOHON KONFIRMASI PELANGGAN .PELANGGAN MENGHUBUNGI KEMBALI PUKUL   14:42   .CC.53.NOVI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP INDRAPURA"
                },
                {
                    "no_laporan": "K5423020104853",
                    "waktu_lapor": "01/02/2023 14:38:55",
                    "waktu_response": "01/02/2023 14:39:17",
                    "waktu_recovery": "01/02/2023 14:44:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "PER DARU INDAH BLOK R.R NO.12",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104859",
                    "waktu_lapor": "01/02/2023 14:39:08",
                    "waktu_response": "01/02/2023 14:42:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 33927396,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ANDI WIRA",
                    "alamat_pelapor": "Dusun Padaelo",
                    "no_telp_pelapor": "6285298345051",
                    "keterangan_pelapor": "MUTASI_K (G9923020188422:yantek) - listrik padam mulai dr dusun madani sampai dusun padaelo dgn kondisi lampu led yg watt rendah masih bisa nyala, hal tersebut terjadi setiap kali hujan deras mohon penyebabnya segerah di perbaiki semaksimal mungkin krn sering sekali seperti itu dgn kondisi yg selalu sama",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP HASANUDDIN"
                },
                {
                    "no_laporan": "K5323020100594",
                    "waktu_lapor": "01/02/2023 14:39:10",
                    "waktu_response": "01/02/2023 14:48:54",
                    "waktu_recovery": "01/02/2023 15:14:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 1516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP AGUNG SUTAYA",
                    "alamat_pelapor": "JL P.YAPEN 1  GG PULO YAPEN NO 1 RT-/- BR BERABAN DS DAUH PURI KAUH KEC DENPASAR BARAT KOTA DENPASAR DPN SPANDUK BABI GULING CANDRA KE BARAT 30 M KIRI JALAN ",
                    "no_telp_pelapor": "081805505213",
                    "keterangan_pelapor": "GESER KWH BELUM REALISASI NO REG 5510032024883  PEMBAYARAN 30/1/23, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104861",
                    "waktu_lapor": "01/02/2023 14:39:19",
                    "waktu_response": "01/02/2023 14:42:58",
                    "waktu_recovery": "01/02/2023 14:51:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22112081652",
                    "nama_pelapor": "IBU ESA",
                    "alamat_pelapor": "JL NURI 2 KK VILA CIOMAS INDAH NO   34 BLOK H11 RT- 3 / RW- 14 KEL CIOMAS RAHAYU KEC CIOMAS KAB BOGOR PROV JAWA BARAT",
                    "no_telp_pelapor": "02185917723",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PTL MENYALA.. DATA PADA AP2T BLLOCKING  NAMUN PADA DATA AP2T TIODAK TERDAPAT TUNGGAKAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020104863",
                    "waktu_lapor": "01/02/2023 14:39:29",
                    "waktu_response": "01/02/2023 14:39:54",
                    "waktu_recovery": "01/02/2023 16:13:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 5619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yudini Mandre",
                    "alamat_pelapor": "Jl. Cemara IV No.c4/18",
                    "no_telp_pelapor": "6281331333206",
                    "keterangan_pelapor": "Tagihan listrik saya 360.000 sedangkan rumah kondisi kosong, hanya lampu teras saja yang menyala 24 jam",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104867",
                    "waktu_lapor": "01/02/2023 14:40:03",
                    "waktu_response": "01/02/2023 14:43:56",
                    "waktu_recovery": "01/02/2023 15:01:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 233,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rebiman",
                    "alamat_pelapor": "DS PENGOS A,GERBOSARI No.03 RT.22 RW.11 SAMIGALUH",
                    "no_telp_pelapor": "6287739750354",
                    "keterangan_pelapor": "minta penggantian sisa pulsa,barusaja di ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5423020104870",
                    "waktu_lapor": "01/02/2023 14:40:39",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675262439,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Isnin Choiriyah",
                    "alamat_pelapor": "DS TANJUNG BUMI No. RT. RW. T. BUMI",
                    "no_telp_pelapor": "6282255555122",
                    "keterangan_pelapor": "daya 900 watt tapi tagihan listrik per bulan sekitar 500rb, mohon bantuannya pengecekan meteran listrik lebih lanjut.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020104871",
                    "waktu_lapor": "01/02/2023 14:40:50",
                    "waktu_response": "01/02/2023 14:43:06",
                    "waktu_recovery": "01/02/2023 15:28:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 2725,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RYAN",
                    "alamat_pelapor": "PR KSB BLOK D59, SUKARAGAM, SERANG BARU, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "08971214267 ",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 5370312073803. TGL 24/01/2023 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN\\nPENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI PETUGAS.",
                    "media": "Email",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104875",
                    "waktu_lapor": "01/02/2023 14:42:13",
                    "waktu_response": "01/02/2023 15:18:47",
                    "waktu_recovery": "01/02/2023 19:40:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2194,
                    "durasi_recovery_time": 15703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU RINDIYANI / BP JOKO ",
                    "alamat_pelapor": "JL RAYA KEMBANG RT4/2 NO 16 KEL MERUYA UTARA KEC KEMBANGAN JAKARTA BARAT ",
                    "no_telp_pelapor": "089529911350",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG SESUAI KETENTUAN. TGL 01/02/23 PELANGGAN DATANG KE PLN SETEMPAT UNTUK MELAKUKAN PEMBAYARAN REK JAN 23 DAN YBS MENGAJUKAN PROSES MIGRASI MENJADI PRABAYAR.  PELANGGAN MELAPOR KEMBALI CC.54.SARTIKA TGL 01/02/23 PKL 15:21 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104881",
                    "waktu_lapor": "01/02/2023 14:42:46",
                    "waktu_response": "01/02/2023 14:57:12",
                    "waktu_recovery": "01/02/2023 14:59:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 866,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANTA",
                    "alamat_pelapor": "DN WARINGINJL RAYA BESSAKI  DUSUN TEGES  NO  KEL  POMPATAN KEC KRENDANG  KARANG ASEM  BALI ACUAN   SPBU KECIL ",
                    "no_telp_pelapor": "082237798318",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIRAGUKAN BEROPERASINYA KWH DIRASAKAN  CEPAT HABIS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5323020100599",
                    "waktu_lapor": "01/02/2023 14:42:55",
                    "waktu_response": "01/02/2023 14:44:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 33927322,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMAT",
                    "alamat_pelapor": "PR DUTA KRANJI JL CENDRAWASIH RAYA BLOK B NO 21 RT-10 / RW-12 KEL KRANJI KEC BEKASI BARAT KOTA BEKASI / DEKAT BAKSO BUJANGAN ",
                    "no_telp_pelapor": "087772667387",
                    "keterangan_pelapor": "MUTASI_K (G9923020188509:urgent) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 NO METER 86067736099 SISA TOKEN 12.33 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104882",
                    "waktu_lapor": "01/02/2023 14:42:58",
                    "waktu_response": "01/02/2023 14:43:19",
                    "waktu_recovery": "01/02/2023 16:14:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 5484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL- PR BINONG P BLK P4-16 RT 02 RW 09 KEL BINONG KEC CURUG KAB TANGERANG ACUAN LOKASI DEPAN POS RW 09  ",
                    "no_telp_pelapor": "0895800282855",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEB 23  STAND AKHIR= 53647. ST PADA DATA ACMT = 53467. ST APP TGL 01/02/23= 53485. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. MOHON AGAR HAL TSB TIDAK TERULANG KEMBALI.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104886",
                    "waktu_lapor": "01/02/2023 14:43:26",
                    "waktu_response": "01/02/2023 14:43:52",
                    "waktu_recovery": "01/02/2023 14:46:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE PALOMA No.20 GD SERPONG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104888",
                    "waktu_lapor": "01/02/2023 14:43:43",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675262623,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "tuti widia wati",
                    "alamat_pelapor": "kpbsukamaju 02 05",
                    "no_telp_pelapor": "6283153931102",
                    "keterangan_pelapor": "isi token gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020104889",
                    "waktu_lapor": "01/02/2023 14:43:44",
                    "waktu_response": "01/02/2023 14:44:19",
                    "waktu_recovery": "01/02/2023 14:46:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-08",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104891",
                    "waktu_lapor": "01/02/2023 14:43:46",
                    "waktu_response": "01/02/2023 14:44:07",
                    "waktu_recovery": "01/02/2023 16:10:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 5210,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "134877",
                    "nama_pelapor": "IBU TATING",
                    "alamat_pelapor": "JL SUTERA KIRANA I NO.9, KEL PONDOK JAGUNG, KEC SERPONG UTARA, KOTA TANGERANG SELATAN, BANTEN ",
                    "no_telp_pelapor": "02153140727",
                    "keterangan_pelapor": "TGL 31/01/2023 REK JAN 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104892",
                    "waktu_lapor": "01/02/2023 14:43:48",
                    "waktu_response": "01/02/2023 14:48:23",
                    "waktu_recovery": "01/02/2023 16:00:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 4332,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Isnin Choiriyah",
                    "alamat_pelapor": "DS TANJUNG BUMI No. RT. RW. T. BUMI",
                    "no_telp_pelapor": "6281331500200",
                    "keterangan_pelapor": "mohon bantuannya pengecekan lebih lanjut terkait meter listrik dengan tagihan yg terbayar setiap bulan. Karena secara logika jika daya 900 watt dan alat listrik dirumah terbatas, tetapi habisnya sampai 500 rb\\n ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020104894",
                    "waktu_lapor": "01/02/2023 14:43:59",
                    "waktu_response": "01/02/2023 14:54:08",
                    "waktu_recovery": "01/02/2023 15:10:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "salindri murbarani",
                    "alamat_pelapor": "KP TABONA No.0 RT.9 RW.3 TERNATE",
                    "no_telp_pelapor": "6282138327557",
                    "keterangan_pelapor": "pengisian token listrik gagal,  LAPORAN DIALIHKAN NO LAPOR G5123020101345, KONDISI PTL  HAMPIR PADAM SISA PULSA 3,59 KWH, CC.51.DIAH\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5323020100601",
                    "waktu_lapor": "01/02/2023 14:44:12",
                    "waktu_response": "01/02/2023 14:54:36",
                    "waktu_recovery": "01/02/2023 16:04:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 4193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRONO",
                    "alamat_pelapor": "KK VILLA PEDURENAN IDH BLOK H NO. 1 JL PEDURENAN KEL. MUSTIKAJAYA KEC. PEDURENAN  ACUAN SAMPING MASJID  ",
                    "no_telp_pelapor": "081315009941",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT NO. STROOM SETELAH UPDATE VKRN 43, SISA STROOM  19  KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020104897",
                    "waktu_lapor": "01/02/2023 14:44:08",
                    "waktu_response": "01/02/2023 14:44:33",
                    "waktu_recovery": "01/02/2023 14:47:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL KP JALETRENG RT3/3 SERPONG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104899",
                    "waktu_lapor": "01/02/2023 14:44:12",
                    "waktu_response": "01/02/2023 15:23:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2373,
                    "durasi_recovery_time": 33924946,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Linda Ls",
                    "alamat_pelapor": "Gg. Melati ",
                    "no_telp_pelapor": "6285268203011",
                    "keterangan_pelapor": "MUTASI_K (G9923020188469:tolong cek ke lokasi) - diisi pulsa tidak bisa atau isi ulang gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK SEGARA"
                },
                {
                    "no_laporan": "K5423020104901",
                    "waktu_lapor": "01/02/2023 14:44:13",
                    "waktu_response": "01/02/2023 15:29:23",
                    "waktu_recovery": "01/02/2023 15:38:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2710,
                    "durasi_recovery_time": 570,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI",
                    "alamat_pelapor": "JL SATRIA 2  NO 24 A  RT 7/1  KEL PADEMANGAN BARAT KEC PADEMANGAN JAK UT ",
                    "no_telp_pelapor": "081385891156",
                    "keterangan_pelapor": "DI WILAYAH TSB PTL SERING PADAM (DALAM 3 BULAN TERAKHIR 2 KALI  PADAM).\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104905",
                    "waktu_lapor": "01/02/2023 14:44:26",
                    "waktu_response": "01/02/2023 14:44:43",
                    "waktu_recovery": "01/02/2023 14:46:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 17,
                    "durasi_recovery_time": 133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104906",
                    "waktu_lapor": "01/02/2023 14:44:27",
                    "waktu_response": "01/02/2023 15:03:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1169,
                    "durasi_recovery_time": 33926135,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUKSIN",
                    "alamat_pelapor": "DS LOJEJER No. RT.7 RW.1 DESA LOJEJ",
                    "no_telp_pelapor": "6282140452247",
                    "keterangan_pelapor": "MUTASI_K (G9923020188444:periksa) - masukkan  taken  gagal dilayar muncul tulisan  PERIKSA nomer meter 50001864938",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020104909",
                    "waktu_lapor": "01/02/2023 14:44:47",
                    "waktu_response": "01/02/2023 14:48:55",
                    "waktu_recovery": "01/02/2023 15:07:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 1134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "73661",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "PERUM PONDOK UNGU PERMAI BLOK KK3 NO 19 RT 4/22 KEL KALIABANG TENGAH KEC PONDOK UNGU KOTA BEKASI ( DEKAT ALFAMIDI )",
                    "no_telp_pelapor": "0214893358",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN RENOVASI MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104912",
                    "waktu_lapor": "01/02/2023 14:45:07",
                    "waktu_response": "01/02/2023 15:00:49",
                    "waktu_recovery": "01/02/2023 16:45:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 942,
                    "durasi_recovery_time": 6305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUNUS",
                    "alamat_pelapor": "KP KENDAL LEMBUR NO. RT.3 RW.2, SINDANGPANON, SINDANG JAYA, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "081398354894",
                    "keterangan_pelapor": "TGL 13/01/23  PROSES PD (B1T/ 450 VA - B2/230000 VA) DENGAN NO AGENDA 566409922301128263 DAN NO REG 5664055078536. TGL 13/01/23 BP TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104913",
                    "waktu_lapor": "01/02/2023 14:45:09",
                    "waktu_response": "01/02/2023 14:48:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 33927042,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizky Ramadhan",
                    "alamat_pelapor": "JL Jl.BENUA ANYAR Kel.BENUA ANYAR Kec.BANJA No.0 RT. RW.",
                    "no_telp_pelapor": "6285386281818",
                    "keterangan_pelapor": "MUTASI_K (G9923020188428:tegangan listrik drop) - tegangan listrik rendah.. \\nsehingga lampu yang terang menjadi redup..\\n\\nmesin compresor tidak bekerja maksimal\\n\\nterus kabel yang mengarah ke tempat saya terlihat sangat landu..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020104914",
                    "waktu_lapor": "01/02/2023 14:45:12",
                    "waktu_response": "01/02/2023 14:46:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33927152,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul muin",
                    "alamat_pelapor": "JL JATI No.0 RT.0 RW.0 CAILE",
                    "no_telp_pelapor": "6285238650510",
                    "keterangan_pelapor": "MUTASI_K (G9923020188460:gagal token) - token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020104917",
                    "waktu_lapor": "01/02/2023 14:45:39",
                    "waktu_response": "01/02/2023 14:59:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 850,
                    "durasi_recovery_time": 33926382,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anang Tarmiji",
                    "alamat_pelapor": "DN GLEE DUA DS LAMBADA No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6282363120110",
                    "keterangan_pelapor": "MUTASI_K (G9923020188437:Gagal isi token) - periksa,isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JANTHO"
                },
                {
                    "no_laporan": "K5323020100602",
                    "waktu_lapor": "01/02/2023 14:46:03",
                    "waktu_response": "01/02/2023 15:08:40",
                    "waktu_recovery": "01/02/2023 16:37:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1357,
                    "durasi_recovery_time": 5318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJANG ASEP",
                    "alamat_pelapor": "JL KP SAWAH LEGA KP SAWAH LEGA RT 1 RW 5 NO 0 KEL CISAAT KEC CICURUG KAB SUKABUMI (DIBELAKANG SEKOLAH MI AL BASRIA)",
                    "no_telp_pelapor": "083811616572",
                    "keterangan_pelapor": " TGL 31/1/2023 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN GANGGUAN G5323013100183 PELANGGAN BELUM MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN. PELANGGAN PERNAH LAPOR DENGAN NO K3223013100248, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. KONDISI PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CICURUG"
                },
                {
                    "no_laporan": "K5423020104919",
                    "waktu_lapor": "01/02/2023 14:46:27",
                    "waktu_response": "01/02/2023 15:20:32",
                    "waktu_recovery": "01/02/2023 16:01:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2045,
                    "durasi_recovery_time": 2480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUTFI",
                    "alamat_pelapor": "JL BTP BLOK I NO 205 KEL TAMALANREA KEC TAMALANREA KOTA MAKASSAR ",
                    "no_telp_pelapor": "08114110420",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 101 KWH. NO TOKEN : 6368 1761 3178 0353 2940 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104922",
                    "waktu_lapor": "01/02/2023 14:46:28",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675262788,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rangga",
                    "alamat_pelapor": "JL KUTA INDAH No.39 RT.17 RW.7",
                    "no_telp_pelapor": "62882299033582",
                    "keterangan_pelapor": "Setelah proses tambah daya selesai data sudah berubah menjadi Daya pascabayar R3 33000VA tetapi saya masih belum bisa membayar tagihan bulanannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020104929",
                    "waktu_lapor": "01/02/2023 14:46:58",
                    "waktu_response": "01/02/2023 15:02:05",
                    "waktu_recovery": "01/02/2023 16:58:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 6987,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABBY / abbysundawani ",
                    "alamat_pelapor": " JL. SAKETI MALINGPING KM17 DESA KERTA, KP.KERTA MESJID RT/RW 001/001  KECAMATAN BANJARSARI, KAB. LEBAK ",
                    "no_telp_pelapor": "087871563111",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 28/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN PEREMAJAAN,  SESUAI INFO PELANGGAN TERDAPAT SISA TOKEN SEBESAR 7672KWH PADA APP YANG LAMA (14002339381). MOHON DAPAT DIKONVERSI KE\\nAPP BARU (14461106339 ).",
                    "media": "Instagram",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020104936",
                    "waktu_lapor": "01/02/2023 14:47:26",
                    "waktu_response": "01/02/2023 15:05:15",
                    "waktu_recovery": "01/02/2023 15:15:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1069,
                    "durasi_recovery_time": 600,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006586146",
                    "nama_pelapor": "BP KELIK",
                    "alamat_pelapor": "JL TAPOS KP KRANJI NO 38 B RT-001 / RW-10 KEL CIRIUNG KEC CIBINONG KAB BOGOR JABAR // BELAKANG MITRA 10 CIBINONG ",
                    "no_telp_pelapor": "0218760518",
                    "keterangan_pelapor": "\\nMOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 26/01/2023 DILAKUKAN PERGANTIAN APP OLEH PETUGAS, SESUAI INFO PELANGGAN PADA NO METER LAMA (32138091296) MASIH TERDAPAT SISA 40.56 KWH. MOHON AGAR DAPAT DIKONVERSIKAN KE NO METER BARU (56227031756). ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104938",
                    "waktu_lapor": "01/02/2023 14:47:37",
                    "waktu_response": "01/02/2023 14:58:57",
                    "waktu_recovery": "01/02/2023 15:26:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 680,
                    "durasi_recovery_time": 1638,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SIBARANI",
                    "alamat_pelapor": "PR BENOWO INDAH AR No.4 RT. RW. 0 BENOWO",
                    "no_telp_pelapor": "6285230066692",
                    "keterangan_pelapor": "MOHON PENGECEKAN USAI IJIN PESTA TANGGAL 27 DAN 28 JANUARI NAMUN SAMPAI SAAT INI METER BELUM DI NORMALKAN TERIMA KASIH LOKASI PERUM TAMAN PONDOK INDAH BLOK AR NO 4 RT 4 RW 9 BABAT JERAWAT PAKAL SURABAYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020104944",
                    "waktu_lapor": "01/02/2023 14:48:06",
                    "waktu_response": "01/02/2023 14:57:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 33926495,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eri Yanta",
                    "alamat_pelapor": "JL JALAN BERABAN No.",
                    "no_telp_pelapor": "628179775989",
                    "keterangan_pelapor": "MUTASI_K (G9923020188436:alat pembatas tidak berfungsi\\nlistrik padam, muncul tutup di kwh) - listrik padam,muncul tutup di kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020104946",
                    "waktu_lapor": "01/02/2023 14:48:17",
                    "waktu_response": "01/02/2023 20:30:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20546,
                    "durasi_recovery_time": 33906528,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "supian",
                    "alamat_pelapor": "DN II PUUWIAU No.",
                    "no_telp_pelapor": "6282293932895",
                    "keterangan_pelapor": "MUTASI_K (G9923020188801:gangguan teknik) - tombol tidak berfungsi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOLAKA"
                },
                {
                    "no_laporan": "K5423020104947",
                    "waktu_lapor": "01/02/2023 14:48:18",
                    "waktu_response": "01/02/2023 14:54:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 372,
                    "durasi_recovery_time": 33926701,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudi hismanto",
                    "alamat_pelapor": "KP RAMANUJU GARANGAN No.0 RT.001 RW.04 CITANGKIL",
                    "no_telp_pelapor": "6285894223881",
                    "keterangan_pelapor": "MUTASI_K (G9923020188433:kwh periksa) - ga bisa isi token listrik tiap mau isi token ga bisa. minta ganti kWh baru ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020104948",
                    "waktu_lapor": "01/02/2023 14:48:18",
                    "waktu_response": "01/02/2023 14:49:13",
                    "waktu_recovery": "01/02/2023 15:08:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 1176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 3",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104950",
                    "waktu_lapor": "01/02/2023 14:48:36",
                    "waktu_response": "01/02/2023 15:05:27",
                    "waktu_recovery": "01/02/2023 15:11:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1011,
                    "durasi_recovery_time": 383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUMARDJO",
                    "alamat_pelapor": "KP BENDUNGAN No.0 RT.005 RW.02 KALIBARU",
                    "no_telp_pelapor": "6281574587587",
                    "keterangan_pelapor": "apakah ad biaya untuk perubahan dari pascabayar menjadi prabayar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104951",
                    "waktu_lapor": "01/02/2023 14:48:38",
                    "waktu_response": "01/02/2023 15:34:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2781,
                    "durasi_recovery_time": 33924272,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "farid",
                    "alamat_pelapor": "DN KEDAWUNG KR ANOM No.0 RT.3 RW.1 SENDURO",
                    "no_telp_pelapor": "6287777515618",
                    "keterangan_pelapor": "MUTASI_K (G9923020188483:gagal token) - isi token tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMPEH"
                },
                {
                    "no_laporan": "K5423020104952",
                    "waktu_lapor": "01/02/2023 14:48:41",
                    "waktu_response": "01/02/2023 14:54:10",
                    "waktu_recovery": "01/02/2023 15:53:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 329,
                    "durasi_recovery_time": 3549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIS",
                    "alamat_pelapor": "JL. RAYA GORANG GARENG RT -/- NO. 16 KEL.  (DEKAT KANTOR DEA/ SETEMPAT SMA 1 KAWEDANAN) ",
                    "no_telp_pelapor": "081216226122",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR KARENA RENOVASI. PEMOHON SELAKU YANG DI BERI KUASA PERSIL TSB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020104953",
                    "waktu_lapor": "01/02/2023 14:48:46",
                    "waktu_response": "01/02/2023 14:49:36",
                    "waktu_recovery": "01/02/2023 15:08:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 1146,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-09",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104954",
                    "waktu_lapor": "01/02/2023 14:48:52",
                    "waktu_response": "01/02/2023 15:00:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 679,
                    "durasi_recovery_time": 33926360,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nasrudin",
                    "alamat_pelapor": "KP KP. MELAYU TIMUR No. RT.2 RW.13 KP MELAYU",
                    "no_telp_pelapor": "6287887199221",
                    "keterangan_pelapor": "MUTASI_K (G9923020188508:gangguan) - KWH meter periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104955",
                    "waktu_lapor": "01/02/2023 14:49:04",
                    "waktu_response": "01/02/2023 14:50:31",
                    "waktu_recovery": "01/02/2023 15:44:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 3224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rangga",
                    "alamat_pelapor": "JL KUTA INDAH No.39 RT.17 RW.7",
                    "no_telp_pelapor": "62882299033582",
                    "keterangan_pelapor": "Setelah proses tambah daya selesai Data sudah berubah jadi Pascabayar R3 33000VA tetapi saya masih belum bisa membayar tagihan bulanannya tolong dibantu.. terima kasih ..bisa hubungi ke No. 087881578752",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020104957",
                    "waktu_lapor": "01/02/2023 14:49:12",
                    "waktu_response": "01/02/2023 14:50:06",
                    "waktu_recovery": "01/02/2023 15:09:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 1140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER PDK PAKULONAN BLK M-9-13",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100596",
                    "waktu_lapor": "01/02/2023 14:49:23",
                    "waktu_response": "01/02/2023 15:00:33",
                    "waktu_recovery": "01/02/2023 15:21:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 1283,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP SUPRIADI",
                    "alamat_pelapor": "KP KRTOS RT 1 RW 4, SINDANG SARI, PASAR KEMIS, KAB TANGERANG\\n",
                    "no_telp_pelapor": "087885442789",
                    "keterangan_pelapor": "\\\"INFO PROSES PS (L/7700VA) TELAH DILAYANI DENGAN\\nKODE PEMBAYARAN :5666029003231 \\nLAMA PENGGUNAAN :3 HARI , PS DIGUNAKAN PADA TGL (02/02/2023), PUKUL : 08.00 WIB \\nPEMOHON MENGAKU PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020101138",
                    "waktu_lapor": "01/02/2023 14:49:41",
                    "waktu_response": "01/02/2023 15:40:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3050,
                    "durasi_recovery_time": 33923940,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROSYID",
                    "alamat_pelapor": "JL - NO - RT 1 RW 1 KEL BANYUURIP KEC BANYUURIP KAB PURWOREJO  // DI BELAKANG ALFAMART ",
                    "no_telp_pelapor": "0895376577217",
                    "keterangan_pelapor": "MUTASI_K (G9923020188772:Perlu penanganan Yantek. ) - MOHON DILAKUKAN PEMANGKASAN RANTING-RANTING POHON DI WILAYAH (JL - NO - RT 1 RW 1 KEL BANYUURIP KEC BANYUURIP KAB PURWOREJO  // DI BELAKANG ALFAMART  ), PADA (02/02/2023), (09.00 WIB ) DIKHAWATIRKAN MENGGANGGU JARINGAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWOREJO"
                },
                {
                    "no_laporan": "K5423020104959",
                    "waktu_lapor": "01/02/2023 14:49:51",
                    "waktu_response": "01/02/2023 14:50:25",
                    "waktu_recovery": "01/02/2023 15:04:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 840,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104962",
                    "waktu_lapor": "01/02/2023 14:50:03",
                    "waktu_response": "01/02/2023 15:01:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 695,
                    "durasi_recovery_time": 33926273,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ng Kim Lay",
                    "alamat_pelapor": "GG EKA BAKTI 30 No.0",
                    "no_telp_pelapor": "6285349698686",
                    "keterangan_pelapor": "MUTASI_K (G9923020188439:APP) - mohon dicek kwh kami krn kami merasa pembayaran tiap bulan naik kemungkinan kwhnya rusak mohon tindak lanjut",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020104965",
                    "waktu_lapor": "01/02/2023 14:50:16",
                    "waktu_response": "01/02/2023 16:18:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5309,
                    "durasi_recovery_time": 33921646,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sahrun",
                    "alamat_pelapor": "DN III DS SUKA BERAS No.",
                    "no_telp_pelapor": "6285830048995",
                    "keterangan_pelapor": "MUTASI_K (G9923020188528:GANGGUAN ) - mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PERBAUNGAN"
                },
                {
                    "no_laporan": "K5423020104966",
                    "waktu_lapor": "01/02/2023 14:50:18",
                    "waktu_response": "01/02/2023 14:50:42",
                    "waktu_recovery": "01/02/2023 15:30:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 2397,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000185343",
                    "nama_pelapor": "BP CHARLIE ANTHONI GUNAWAN",
                    "alamat_pelapor": " JALAN KUSUMANEGARA NOMOR 230, MUJA-MUJU, UMBULHARJO, YOGYAKARTA. LOKASI SEBELAH BARAT JEMBATAN GEMBIRA LOKA",
                    "no_telp_pelapor": "081227514066",
                    "keterangan_pelapor": "TGL31/12/2022 PROSES MIGRASI (R2 /3500VA - R2T/3500VA) MELALUI PLN MOBILE DENGAN NOMOR REGISTRASI 5210917003438. TGL 16/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PDL AWAL DAN SESUAI INFORMASI PELANGGAN TELAH DIDATANGI PETUGAS NAMUN HANYA MELEPAS MCB SAJA DAN HINGGA SAAT INI BELUM ADA PERGANTIAN APP DILOKASI. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012602081 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104974",
                    "waktu_lapor": "01/02/2023 14:50:41",
                    "waktu_response": "01/02/2023 14:57:51",
                    "waktu_recovery": "01/02/2023 19:11:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 430,
                    "durasi_recovery_time": 15236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad",
                    "alamat_pelapor": "Jl. Kolonel Sugiono X No. 41",
                    "no_telp_pelapor": "6281945992839",
                    "keterangan_pelapor": "skakel pcb listrik panas dan sering mati / jegleg",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020104979",
                    "waktu_lapor": "01/02/2023 14:51:03",
                    "waktu_response": "01/02/2023 14:51:37",
                    "waktu_recovery": "01/02/2023 15:44:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 3146,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alex",
                    "alamat_pelapor": "JL SERPONG RAYA KM.19 WR MANGGA",
                    "no_telp_pelapor": "6287830101203",
                    "keterangan_pelapor": "selamat siang tolong di bantu untuk pemasangan secepatnya karna di lokasi sudah butuh listrik dan biaya penyambungan dengan nomer registrasi 5662011237170 sudah di bayarkan. untuk status permohonan sudah pelaksanaan penyambungan tapi belom ada kejelasan untuk pemasangan. mohon tindakannya secepatnya terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104982",
                    "waktu_lapor": "01/02/2023 14:51:29",
                    "waktu_response": "01/02/2023 14:56:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 294,
                    "durasi_recovery_time": 33926588,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didit Djoko Tjiptono",
                    "alamat_pelapor": "DN SAKANILO RT.0 RW.0 SIDOLUHUR",
                    "no_telp_pelapor": "62811968287",
                    "keterangan_pelapor": "MUTASI_K (G9923020188449:cwklok) - listrik mBlèrèt.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020104985",
                    "waktu_lapor": "01/02/2023 14:52:04",
                    "waktu_response": "01/02/2023 14:55:59",
                    "waktu_recovery": "01/02/2023 15:54:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 235,
                    "durasi_recovery_time": 3484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akbar Hutama Putra",
                    "alamat_pelapor": "Nurkharmila ",
                    "no_telp_pelapor": "6282268803402",
                    "keterangan_pelapor": "mohon bantuannya sudah memasukkan kode token dengan benar tapi selalu gagal gagal mohon solusinya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020104986",
                    "waktu_lapor": "01/02/2023 14:52:08",
                    "waktu_response": "01/02/2023 16:20:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5317,
                    "durasi_recovery_time": 33921526,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzy Mahyudi",
                    "alamat_pelapor": "JL KOPONG ARAH PONPES No.. BARU",
                    "no_telp_pelapor": "6282352788880",
                    "keterangan_pelapor": "MUTASI_K (G9923020188537:gangguan ) - mcb lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN BUN"
                },
                {
                    "no_laporan": "K5423020104987",
                    "waktu_lapor": "01/02/2023 14:52:12",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675263132,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "hedi",
                    "alamat_pelapor": "DN TENGAH TATTANGOH No. PROPPO",
                    "no_telp_pelapor": "6281999941125",
                    "keterangan_pelapor": "lapor tolong kWh ini tidak bisa di isi pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020104988",
                    "waktu_lapor": "01/02/2023 14:52:38",
                    "waktu_response": "01/02/2023 16:09:22",
                    "waktu_recovery": "01/02/2023 16:12:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4604,
                    "durasi_recovery_time": 179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JOE Jo",
                    "alamat_pelapor": "KP SARIPIN No.0 RT.3 RW.12 SUKANAGARA",
                    "no_telp_pelapor": "6281380144440",
                    "keterangan_pelapor": "pengisian token selalu gagal.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104991",
                    "waktu_lapor": "01/02/2023 14:52:40",
                    "waktu_response": "01/02/2023 16:23:56",
                    "waktu_recovery": "01/02/2023 16:45:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5476,
                    "durasi_recovery_time": 1273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Nurhaliza",
                    "alamat_pelapor": "KP PILAR 1 No.0 RT.5 RW.7 SDG BARANG",
                    "no_telp_pelapor": "62895602848115",
                    "keterangan_pelapor": "token listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020104992",
                    "waktu_lapor": "01/02/2023 14:52:43",
                    "waktu_response": "01/02/2023 15:01:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 541,
                    "durasi_recovery_time": 33926267,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam wahyudi",
                    "alamat_pelapor": "JL DSN BUNUT No.",
                    "no_telp_pelapor": "6282302246355",
                    "keterangan_pelapor": "MUTASI_K (G9923020188480:METER PERIKSA BUTUH CLEAR TAMPER) - minta temper",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020104993",
                    "waktu_lapor": "01/02/2023 14:52:46",
                    "waktu_response": "01/02/2023 15:18:37",
                    "waktu_recovery": "01/02/2023 18:55:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1551,
                    "durasi_recovery_time": 13008,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dimas",
                    "alamat_pelapor": "DN SAWO GULOMANTUNG No.00 RT.7 RW.2 KEBOMAS",
                    "no_telp_pelapor": "6281249741992",
                    "keterangan_pelapor": "beberapa hari ini mengalami kedip2 mati beberapa detik perhari 4 sampe 5 kali kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020104996",
                    "waktu_lapor": "01/02/2023 14:52:58",
                    "waktu_response": "01/02/2023 15:03:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 645,
                    "durasi_recovery_time": 33926148,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bayu Aji",
                    "alamat_pelapor": "Jl. Medayu Utara V No.28",
                    "no_telp_pelapor": "6282232746388",
                    "keterangan_pelapor": "MUTASI_K (G9923020188443:Mohon bantuan pengecekkan) - meteran tampil tulisan RUSAK",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020104998",
                    "waktu_lapor": "01/02/2023 14:53:21",
                    "waktu_response": "01/02/2023 15:05:43",
                    "waktu_recovery": "01/02/2023 15:37:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 1907,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FANDI",
                    "alamat_pelapor": "JL PERINTIS KP BANJARAN PUCUNG NO 118 RT-5 / RW-5 (RUMAH WARNA BIRU) KEL CILANGKAP KEC TAPOS KOTA DEPOK//DEKAT PR IFURI 2",
                    "no_telp_pelapor": "08118693454",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES GESER TIANG LISTRIK PEMOHON SEBAGAI PEMILIK DENGAN ID PELANGGAN 538722611403",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020105000",
                    "waktu_lapor": "01/02/2023 14:53:17",
                    "waktu_response": "01/02/2023 14:59:35",
                    "waktu_recovery": "01/02/2023 15:21:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 378,
                    "durasi_recovery_time": 1286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maria Yosefina Bhoki",
                    "alamat_pelapor": "nuza kompleks pasar",
                    "no_telp_pelapor": "6282235571801",
                    "keterangan_pelapor": "tekan token listrik menunjukan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5423020105001",
                    "waktu_lapor": "01/02/2023 14:53:24",
                    "waktu_response": "01/02/2023 14:58:54",
                    "waktu_recovery": "01/02/2023 15:53:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 330,
                    "durasi_recovery_time": 3250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elpis Sinambela",
                    "alamat_pelapor": "JL SAWIT V No. RT.13 RW.10 KALISARI",
                    "no_telp_pelapor": "6281389034177",
                    "keterangan_pelapor": "Mohon dapat dipindahkan meteran di rumah karena renovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K1223020100260",
                    "waktu_lapor": "01/02/2023 14:53:53",
                    "waktu_response": "01/02/2023 14:55:17",
                    "waktu_recovery": "01/02/2023 15:46:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 3095,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL. PERSATUAN GG. MUSHOLA NO. 0 RT 5 RW 8 KP MARUGA KEL.SIASAR KEC. SERPONG KOTA TANGERANG SELATAN DIDEKAT LOOK AN LOOK",
                    "no_telp_pelapor": "628567775523",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES GESER  APP UNTUK ID PEL 14436711635 DIKARENAKAN RENOVASI BANGUNAN. DENGAN DATA PEMILIK PERSIL : NAMA : EMPUD SAEPUDIN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105005",
                    "waktu_lapor": "01/02/2023 14:53:55",
                    "waktu_response": "01/02/2023 14:59:58",
                    "waktu_recovery": "01/02/2023 15:06:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 394,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL- DESA BAHOMAKMUR BLOK E, BAHO MAKMUR, KEC BAHODOPI NO- RT- RW- GG RUSA, KAB. MOROWALI, SULAWESI TENGAH ACUAN : -",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 15/04/2022 PEMBAYARAN PROSES PB (R1T/1.300 VA ) DENGAN NO REG 3121112043680 . PADA DATA AP2T TGL 20/06/22 STATUS PEREMAJAAN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105010",
                    "waktu_lapor": "01/02/2023 14:54:26",
                    "waktu_response": "01/02/2023 14:55:46",
                    "waktu_recovery": "01/02/2023 16:12:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 4614,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025892259",
                    "nama_pelapor": "IBU LEA",
                    "alamat_pelapor": "PR CLUSTER ETERNITY BLOK L2 NO 35 RT 4 RW 9  KEL SAMPORA KEC CISAUK TANGSEL ",
                    "no_telp_pelapor": "081296969060",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN.PELANGGAN BERMAKSUD MENGAJUKAN PROSES PD  ( R2T/5.500 VA - R3T/7.700 VA  ) DENGAN NO KTP 3174064308780001 AN/N LEA MERIEL MATHILDA DAN NO NPWP 096149794016000 NAMUN KELURAHAN DAN KECAMATAN TIDAK TERDAFTAR,MOHON BANTUAN UPDATENYA DAN KONFIRMASI  KEPELANGGANNYA. STROOM AWAL 1.000.000\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105012",
                    "waktu_lapor": "01/02/2023 14:54:45",
                    "waktu_response": "01/02/2023 14:56:03",
                    "waktu_recovery": "01/02/2023 15:08:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 774,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-10",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100613",
                    "waktu_lapor": "01/02/2023 14:55:01",
                    "waktu_response": "01/02/2023 14:57:43",
                    "waktu_recovery": "01/02/2023 15:47:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 3009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KRISTINA MADIRA",
                    "alamat_pelapor": "KK PURI MARISA JL. MARSHA NO. 19 RT-4 / RW-13 KEL. CIPUTAT KEC. CIPUTAT, KOTA TANGERANS SELATAN",
                    "no_telp_pelapor": "628170783476",
                    "keterangan_pelapor": "SISA TOKEN SAAT INI 80 KWH. TIDAK BISA INPUT TOKEN TERKAIT UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105017",
                    "waktu_lapor": "01/02/2023 14:55:04",
                    "waktu_response": "01/02/2023 15:00:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 334,
                    "durasi_recovery_time": 33926333,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ERFAN",
                    "alamat_pelapor": "Kuranji",
                    "no_telp_pelapor": "6285250973818",
                    "keterangan_pelapor": "MUTASI_K (G9923020188441:PERLU PENANGGANAN TIM YANTEK) - meteran dimatikan tali masih listrik masih menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020105019",
                    "waktu_lapor": "01/02/2023 14:55:10",
                    "waktu_response": "01/02/2023 14:55:55",
                    "waktu_recovery": "01/02/2023 15:05:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO06",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105020",
                    "waktu_lapor": "01/02/2023 14:55:27",
                    "waktu_response": "01/02/2023 14:58:34",
                    "waktu_recovery": "01/02/2023 15:03:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putra Muhammad Taufan",
                    "alamat_pelapor": "depan wisma ilham , pasa samping ruko djual yg tanah kosong , ruko yg rusak ",
                    "no_telp_pelapor": "6282292628614",
                    "keterangan_pelapor": "sudah pernah ada listrik hanya setelah gempa besar di mamuju ruko itu sudah tdk dialiri listrik , mau di pasangkan listrik karna mau di kerja sama tukang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAKARRA"
                },
                {
                    "no_laporan": "K5423020105022",
                    "waktu_lapor": "01/02/2023 14:55:31",
                    "waktu_response": "01/02/2023 14:56:13",
                    "waktu_recovery": "01/02/2023 15:08:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PR.BSD.BLOK V8 NO 23 SEK.XII-5",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105027",
                    "waktu_lapor": "01/02/2023 14:55:49",
                    "waktu_response": "01/02/2023 14:56:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 33926583,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105029",
                    "waktu_lapor": "01/02/2023 14:56:07",
                    "waktu_response": "01/02/2023 14:57:36",
                    "waktu_recovery": "01/02/2023 15:57:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 3606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devianda",
                    "alamat_pelapor": "jln. cempaka no.2 rantauprapat",
                    "no_telp_pelapor": "6285373100812",
                    "keterangan_pelapor": "saya sudah mengirimkan surat permohonan perubahan tarif R2 3500 VA ke B1 3500 VA antar langsung ke kantor PLN ULP Rantau Kota melalui pak satpam kemudian diarahkan menjumpai pak salman, tetapi hingga saat ini belum ada realisasinya. mohon petunjuk tindak lanjutnya bapak/ibu.terimakasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5123020101023",
                    "waktu_lapor": "01/02/2023 14:56:21",
                    "waktu_response": "01/02/2023 15:06:34",
                    "waktu_recovery": "01/02/2023 15:24:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 1091,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SELAT MAKASSAR BLOK C9 NO 20A KAV AL RT 6 RW 7  KAV AL KEL DUREN SAWIT   KEC DUREN SAWIT   13440",
                    "no_telp_pelapor": "08115988792",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PD TARIF R1T DAYA 2200 KE TARIF R3 DAYA 6600 VA NIK PEMILIK 1674010305850005 A/N CATUR SUNAWAN BALYA ST, ALAMAT : JL SELAT MAKASSAR BLOK C9 NO 20A KAV AL RT 6 RW 7  KAV AL KEL DUREN SAWIT   KEC DUREN SAWIT   13440 \\nNO NPWP : 59.598.907.0617- 000 \\nNO TELP 08115988792 , \\nTIDAK BISA DIDAFTARAKAN KET NPWP TIDAK TERDAFTAR , MOHON BNATUAN KONFIRMASI KE PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105032",
                    "waktu_lapor": "01/02/2023 14:56:27",
                    "waktu_response": "01/02/2023 15:04:51",
                    "waktu_recovery": "01/02/2023 18:02:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 504,
                    "durasi_recovery_time": 10670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi ahmad jayadi",
                    "alamat_pelapor": "perumahan grand sulawesi bontomarannu",
                    "no_telp_pelapor": "6282393559897",
                    "keterangan_pelapor": "selalu gagal dalam pengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105033",
                    "waktu_lapor": "01/02/2023 14:56:29",
                    "waktu_response": "01/02/2023 15:18:28",
                    "waktu_recovery": "01/02/2023 15:22:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KHOMSANAH",
                    "alamat_pelapor": "PERUM GG. HAJI DAYAT D5, CIHANJUANG, PARONGPONG, KAB. BANDUNG BARAT",
                    "no_telp_pelapor": "089635769769",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN PADA BULAN OKTOBER TERJADI GANGGUAN MCB LEMAH DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS (NAMA TIDAK JELAS PADA BA) DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 018209. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN",
                    "media": "Facebook",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020105035",
                    "waktu_lapor": "01/02/2023 14:56:41",
                    "waktu_response": "01/02/2023 15:06:42",
                    "waktu_recovery": "01/02/2023 17:55:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 10148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIARTONO",
                    "alamat_pelapor": "JL RAHWANA II NO 56 RT.-/- KEL CIBODAS BARU KEC CIBODAS KOTA TANGERANG ( LOKASI GG H MUSA) ",
                    "no_telp_pelapor": "082123191222",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 37,00 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K3223020100281",
                    "waktu_lapor": "01/02/2023 14:56:46",
                    "waktu_response": "01/02/2023 15:10:48",
                    "waktu_recovery": "01/02/2023 15:51:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 842,
                    "durasi_recovery_time": 2423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRISNO",
                    "alamat_pelapor": "JL - NO. 0 RT 0/0 DS PASSIPPO KEC PALAKKA KAB BONE, RUMAH WALET",
                    "no_telp_pelapor": "82187233977",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA) SISA KWH 309.00",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HASANUDDIN"
                },
                {
                    "no_laporan": "K5423020105042",
                    "waktu_lapor": "01/02/2023 14:57:28",
                    "waktu_response": "01/02/2023 15:29:09",
                    "waktu_recovery": "01/02/2023 15:38:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1901,
                    "durasi_recovery_time": 572,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "136648",
                    "nama_pelapor": "BP. ANGGA",
                    "alamat_pelapor": "JL JELAMBAR UTARA C No.38 RT.3 RW.6 DS/KEL. JELAMBAR BARU KEC. GROGOL PETAMBURAN JAK BAR ( LOKASI DI BELAKANG SEKOLAH KRISTEN PANCARAN BERKAT ) ",
                    "no_telp_pelapor": "0215560921",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK BULAN JANUARI 2023  =  506 STAND ACMT TGL 29/01/23  = 301, RUMAH DIHUNI, PETUGAS CATER DATANG MELAKUKAN FOTO STAND APP. PELANGGAN MENGINGINKAN HAL TERSEBUT TIDAK TERULANG KEMBALI TERKAIT: K5423012602537 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105043",
                    "waktu_lapor": "01/02/2023 14:57:37",
                    "waktu_response": "01/02/2023 15:01:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 33926300,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ikhwan Has",
                    "alamat_pelapor": "JL SEPAKAT II No.A/16 RT.002 RW.01 Pr.AL-F No.0 RT.002 RW.01",
                    "no_telp_pelapor": "6281350504050",
                    "keterangan_pelapor": "MUTASI_K (G9923020188440:Token Gagal) - tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020105045",
                    "waktu_lapor": "01/02/2023 14:58:01",
                    "waktu_response": "01/02/2023 16:24:21",
                    "waktu_recovery": "01/02/2023 17:34:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5180,
                    "durasi_recovery_time": 4221,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ADELLA",
                    "alamat_pelapor": "JL SINDANG BARANG LOJI RT 1 RW 4 NO- KEL LOJI KEC BOGOR BARAT, KOTA BOGOR, JAWA BARAT ACUAN: DKT PRIMA GAPRIA BOGOR ",
                    "no_telp_pelapor": "081317744829",
                    "keterangan_pelapor": "TGL 29/12/22 PROSES PD (B2T / 7700 VA - B2T/10600 VA) DENGAN NO AGENDA 538310522212299067 DAN NO REG 5383115074960 TGL 29/12/22 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020105046",
                    "waktu_lapor": "01/02/2023 14:58:05",
                    "waktu_response": "01/02/2023 15:53:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3298,
                    "durasi_recovery_time": 33923188,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mr. Otok",
                    "alamat_pelapor": "DS TAMANSARI No.- RT.1 RW.3 TLOGOWUNGU",
                    "no_telp_pelapor": "6282238463396",
                    "keterangan_pelapor": "MUTASI_K (G9923020188502:cek) - kWh meteran tertera priksa kesulitan untuk input token mohon segera penanganya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020105052",
                    "waktu_lapor": "01/02/2023 14:58:29",
                    "waktu_response": "01/02/2023 15:00:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 33926326,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harry",
                    "alamat_pelapor": "JL PERGUDANGAN PID BLOK BR No.21 DADAP",
                    "no_telp_pelapor": "6281297228770",
                    "keterangan_pelapor": "MUTASI_K (G9923020188542:gangguan) - kabel panas.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020105053",
                    "waktu_lapor": "01/02/2023 14:58:33",
                    "waktu_response": "01/02/2023 15:27:23",
                    "waktu_recovery": "01/02/2023 15:32:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1730,
                    "durasi_recovery_time": 311,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMIYANTO",
                    "alamat_pelapor": "JL. PDAM KM 12 RT 17 NO. 36 KEL. KARANGJUANG KEC. BALIKPAPAN UTARA KOTA BALIKPAPAN KALIMANTAN TIMUR (DEKAT MESJID).",
                    "no_telp_pelapor": "08125588244",
                    "keterangan_pelapor": "TGL 27/01/23 PROSES PS (L/7700 VA) MELALUI LOKET PLN DENGAN NO AGENDA 232010532301270060 DAN REG 2320129006277. BP TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI INFO PELANGGAN, UNTUK TGL 01/02/23 S/D TGL 04/02/23.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020105057",
                    "waktu_lapor": "01/02/2023 14:58:48",
                    "waktu_response": "01/02/2023 15:03:19",
                    "waktu_recovery": "01/02/2023 15:17:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendri purwanto",
                    "alamat_pelapor": "JL MANUNGGAL GG.RUDAL No.0 RT.13 RW.0 MANGKUPALS",
                    "no_telp_pelapor": "6282256469173",
                    "keterangan_pelapor": "tidak bisa isi ulang voucer pulsa berkali kali sudh di coba",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5423020105061",
                    "waktu_lapor": "01/02/2023 14:59:39",
                    "waktu_response": "01/02/2023 15:08:16",
                    "waktu_recovery": "01/02/2023 15:52:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 517,
                    "durasi_recovery_time": 2634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00000000000000008G005266",
                    "nama_pelapor": "BP SULIS",
                    "alamat_pelapor": "KK GRIYA KONDANG ASRI BLOK EE1 NO.33 KEL KLARI, KEC KLARI, KAB. KARAWANG, JAWA BARAT",
                    "no_telp_pelapor": "081288444352",
                    "keterangan_pelapor": "TGL 31/01/23 PEMBAYARAN PROSES PD DENGAN NO REG 5347513096124 YBS MENGINGINKAN SEBELUM REALISASI AGAR DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU (BANGUNAN KOSONG)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020105064",
                    "waktu_lapor": "01/02/2023 14:59:41",
                    "waktu_response": "01/02/2023 15:02:13",
                    "waktu_recovery": "01/02/2023 15:06:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 7",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105067",
                    "waktu_lapor": "01/02/2023 14:59:55",
                    "waktu_response": "01/02/2023 15:58:13",
                    "waktu_recovery": "01/02/2023 15:59:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3498,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko",
                    "alamat_pelapor": "JL GREMET RT 52/5 RT.0 RW.0",
                    "no_telp_pelapor": "6281393114731",
                    "keterangan_pelapor": "Kenapa tagihan Bulan Januari ini lebih besar dari pada tagihan bulan Desember.. sementara pemakaian Bulan Januari lebih sedikit dari pada bulan Desember..tagihan Bulan Desember sebesar Rp.4.688.084 sementara bulan Januari sebesar Rp.6.311.278",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020105070",
                    "waktu_lapor": "01/02/2023 15:00:10",
                    "waktu_response": "01/02/2023 15:02:25",
                    "waktu_recovery": "01/02/2023 15:08:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 376,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-13",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105072",
                    "waktu_lapor": "01/02/2023 15:00:20",
                    "waktu_response": "01/02/2023 15:01:03",
                    "waktu_recovery": "01/02/2023 15:28:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 1623,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUSILO",
                    "alamat_pelapor": "Kp.pakuhaji rt 05 /06",
                    "no_telp_pelapor": "6285210964186",
                    "keterangan_pelapor": "tidak bisa di beliin token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105074",
                    "waktu_lapor": "01/02/2023 15:00:31",
                    "waktu_response": "01/02/2023 15:02:45",
                    "waktu_recovery": "01/02/2023 15:07:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 290,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER BSD BLK RA NO.39 SEK XIV-6",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105077",
                    "waktu_lapor": "01/02/2023 15:00:41",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 18:09:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675263641,
                    "durasi_recovery_time": 1675274964,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ANGEL",
                    "alamat_pelapor": "JL DUKUH I GG 4 NO 7 KEC GROGOL PETAMBURAN KEL TANJUNG DUREN UTARA  \\n",
                    "no_telp_pelapor": "0216605490",
                    "keterangan_pelapor": "TGL 01/02/23 PENGAJUAN PROSES PD ( R1 / 1300VA - R1T / 1300VA ) DENGAN NO REG 5433017085467 DAN AGENDA 543300122302010332 . PELANGGAN MENGINGINKAN DILAKUKAN REALISASI DIHARI SABTU ATAU MINGGU ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020105078",
                    "waktu_lapor": "01/02/2023 15:00:42",
                    "waktu_response": "01/02/2023 16:38:39",
                    "waktu_recovery": "01/02/2023 18:17:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5877,
                    "durasi_recovery_time": 5928,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIYANTO ",
                    "alamat_pelapor": "DN GLINTONG DAJAH DS GLINTONG  RT. RW.02 JL GLINTONG KEC KLAMPIS KAB BANGKALAN  SEBELAH MASJID GLINTONG",
                    "no_telp_pelapor": "081217474741",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 50 KWH  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020105080",
                    "waktu_lapor": "01/02/2023 15:00:50",
                    "waktu_response": "01/02/2023 15:02:32",
                    "waktu_recovery": "01/02/2023 15:06:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "y u s u f j r Nasution",
                    "alamat_pelapor": "DS RANTO NALINJANG No.",
                    "no_telp_pelapor": "6281260906477",
                    "keterangan_pelapor": "listrik padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020105081",
                    "waktu_lapor": "01/02/2023 15:00:53",
                    "waktu_response": "01/02/2023 15:02:35",
                    "waktu_recovery": "01/02/2023 15:09:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 400,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL JL BULEVAR TAMAN UBUD NO.35",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105082",
                    "waktu_lapor": "01/02/2023 15:00:58",
                    "waktu_response": "01/02/2023 15:41:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2421,
                    "durasi_recovery_time": 33923892,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arnold kori",
                    "alamat_pelapor": "DS BHERA RT.005 RW.06 Kec.MEGO Kab.SIKKA No.0 RT.005 RW.06",
                    "no_telp_pelapor": "6281246723221",
                    "keterangan_pelapor": "MUTASI_K (G9923020188494:perlu penanganan teknik) - setiap jam 6 petang kmi selalu mengalami pemadaman sampe jam 9 malam baru menyalah kembali. kmi sdh konfirmasi dgn pihak pln sub ranting lekebai blm ada respon. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020105084",
                    "waktu_lapor": "01/02/2023 15:01:24",
                    "waktu_response": "01/02/2023 16:09:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4064,
                    "durasi_recovery_time": 33922223,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cucu nursamsi",
                    "alamat_pelapor": "JL UNSIL No. RT.0 RW.0",
                    "no_telp_pelapor": "6285951511546",
                    "keterangan_pelapor": "MUTASI_K (G9923020188516:PADAM) - padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020105087",
                    "waktu_lapor": "01/02/2023 15:01:35",
                    "waktu_response": "01/02/2023 15:06:11",
                    "waktu_recovery": "01/02/2023 15:15:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 555,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ika Aulia",
                    "alamat_pelapor": "Jl. Tugu Monas No.1",
                    "no_telp_pelapor": "6287777091228",
                    "keterangan_pelapor": "klo mau bayar bulan sebelomnya bagaimna ya caranya soalnya saya telat bayar listriknya dibulan januari",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020105090",
                    "waktu_lapor": "01/02/2023 15:01:52",
                    "waktu_response": "01/02/2023 15:10:30",
                    "waktu_recovery": "01/02/2023 15:22:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 518,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP/IBU QINARA qinaradestra587 ",
                    "alamat_pelapor": "DESA GEULANGGANG KECAMATAN ULIM .KABUPATEN PIDIE JAYA .PROVINSI ACEH",
                    "no_telp_pelapor": "082261125498",
                    "keterangan_pelapor": "TGL 31/01/2023 REKENING BULAN JNUARI 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEUREUDU"
                },
                {
                    "no_laporan": "K5423020105091",
                    "waktu_lapor": "01/02/2023 15:01:52",
                    "waktu_response": "01/02/2023 16:20:15",
                    "waktu_recovery": "01/02/2023 16:22:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4703,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jumini Khaerunisa",
                    "alamat_pelapor": "KP SETIA SERANG No.0 RT.002 RW.04 KLANGENAN",
                    "no_telp_pelapor": "6289673175231",
                    "keterangan_pelapor": "tagihan tidak sesuai dengan angka meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020105092",
                    "waktu_lapor": "01/02/2023 15:02:03",
                    "waktu_response": "01/02/2023 15:28:50",
                    "waktu_recovery": "01/02/2023 15:38:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1607,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL KAPUK MUARA NO 38  RT.7 RW.1 KEL KAPUK MUARA KEC PENJARINGAN JAKARTA UTARA ( DEKAT WARUNG ANTON / DEPAN POS RW 01 ) ",
                    "no_telp_pelapor": "081222233093",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM ) NO TOKEN 2202 3434 6778 2025 2615 ID METER 86068845667  SISA 100 KWH PELANGGAN PERNAH LAPOR DENGAN NO: K5423011903869 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM PELANGGAN MENGINGINKAN DITINDAK LANJUTI DIATAS PUKUL 12:00 WIB DIKARENAKAN RUMAH KOSONG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105095",
                    "waktu_lapor": "01/02/2023 15:02:10",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675263730,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAFA",
                    "alamat_pelapor": "DS PLOSOHARJO No. RT.1 RW.1 PACE",
                    "no_telp_pelapor": "6283857002203",
                    "keterangan_pelapor": "kenapa di tempat saya sering mengalami pemadaman listrik? dalam 1 minggu terakhir saja sudah mengalami pemadaman 3 kali. ini sangat menggangu karena pekerjaan saya butuh menggunakan komputer",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020105098",
                    "waktu_lapor": "01/02/2023 15:02:25",
                    "waktu_response": "01/02/2023 15:12:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 607,
                    "durasi_recovery_time": 33925619,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudi Sunanto",
                    "alamat_pelapor": "Desa Matang Kumbang, Dusun Cot Mamaplam, lewat Menasah, sebelum Dayah Al-Azhar",
                    "no_telp_pelapor": "6285272692393",
                    "keterangan_pelapor": "MUTASI_K (G9923020188458:meter periksa) - meteran tertulis periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANTONLABU"
                },
                {
                    "no_laporan": "K5423020105099",
                    "waktu_lapor": "01/02/2023 15:02:27",
                    "waktu_response": "01/02/2023 15:09:36",
                    "waktu_recovery": "01/02/2023 15:31:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 429,
                    "durasi_recovery_time": 1296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ismayadi",
                    "alamat_pelapor": "Nusa Tenggara Barat Dusun Pelepok. Desa Mesanggok",
                    "no_telp_pelapor": "6281944028907",
                    "keterangan_pelapor": "Tidak bisa masuk pulsa listrik, sudah di coba beberapa kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020105103",
                    "waktu_lapor": "01/02/2023 15:02:40",
                    "waktu_response": "01/02/2023 15:08:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 322,
                    "durasi_recovery_time": 33925889,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAEFUL ANWAR",
                    "alamat_pelapor": "Pertokoan KAI Blok B 16",
                    "no_telp_pelapor": "6281296666779",
                    "keterangan_pelapor": "MUTASI_K (G9923020188448:kwh error) - kwh mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020105104",
                    "waktu_lapor": "01/02/2023 15:02:51",
                    "waktu_response": "01/02/2023 15:05:02",
                    "waktu_recovery": "01/02/2023 18:02:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 10666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi ahmad jayadi",
                    "alamat_pelapor": "perumahan grand sulawesi blok g ",
                    "no_telp_pelapor": "6282393559897",
                    "keterangan_pelapor": "selalu gagal dalam pengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105106",
                    "waktu_lapor": "01/02/2023 15:02:57",
                    "waktu_response": "01/02/2023 15:03:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 33926139,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad samel",
                    "alamat_pelapor": "KL MANGGA DUA No.0 RT.13 RW.6 TERNATE",
                    "no_telp_pelapor": "6281244756194",
                    "keterangan_pelapor": "MUTASI_K (G9923020188446:cek teknuis) - mcb tidak berfungsi, di on off tidak bisa\\nsmntara tidak bisa cok peralatan-peralatan\\n081244756194",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020105111",
                    "waktu_lapor": "01/02/2023 15:03:18",
                    "waktu_response": "01/02/2023 15:47:48",
                    "waktu_recovery": "01/02/2023 15:51:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2670,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAMA ZISOKHI LAROSA",
                    "alamat_pelapor": "JL BROMO NO.39 UJUNG",
                    "no_telp_pelapor": "6281375654245",
                    "keterangan_pelapor": "saya mau tanya kenapa tagihan listrik saya sejak bulan Juli 2022 sampai Januari 2023 terus meningkat sampai 50% bahkan lebih .sementara pemakaian listrik saya ttp stabil dan tidak ada penambahan. dan utk bulan februari ini kembali normal seperti biasa dikisaran 3- 4 juta.  bagai mana perhitungan nya. karena sangat jauh . yg saya kwatirkan nanti bulan Maret akan melonjak lagi.saya mohon utk diperhatikan.kalau perlu tolong team dari PLN mengecek meteran listrik kita apakah ada masalah atau tidak. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020105113",
                    "waktu_lapor": "01/02/2023 15:03:31",
                    "waktu_response": "01/02/2023 15:11:18",
                    "waktu_recovery": "01/02/2023 15:58:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 467,
                    "durasi_recovery_time": 2809,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP NADA",
                    "alamat_pelapor": "JL RAYA MAUK KM 3,4 NO.44 RT 5  RW 1 KEL PRIUK JAYA KEC PRIUK TANGERANG  // DEKAT RS SARI ASIH",
                    "no_telp_pelapor": "08128999335",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SETEMPAT EKSEKUSI SHUNTRIP. MOHON DAPAT DIKONFIRMASI 081519993339 KARENA SETEMPAT KOSONG SESUAI INFO PELANGGAN SUDAH MENDAPATKAN ARAHAN DARI PETUGAS UNTUK MENAIKAN MCB DAN SAAT INI MCB SUDAH ON NAMUN PTL TETAP PADAM TERKAIT K5423013103295",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020105120",
                    "waktu_lapor": "01/02/2023 15:04:03",
                    "waktu_response": "01/02/2023 15:14:38",
                    "waktu_recovery": "01/02/2023 16:28:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 635,
                    "durasi_recovery_time": 4411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "014651",
                    "nama_pelapor": "BP TUKIYO",
                    "alamat_pelapor": "DK TELUK NO.28 DS SAMBIREJO RT.1 RW.3  KEC.MANTINGAN KAB.NGAWI. LOKASI : DARI PASAR KEDUNG MIRI KE KIRI 200M",
                    "no_telp_pelapor": "085353648999",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. PEMOHON MENGAKU SEBAGAI PEMILIK BANGUNAN. (SESUAI INFO PELANGGAN 07.30 AKAN DILAKUKAN RENOVASI RUMAH)CC.54.NURNOVIANA TGL 01/02/23 (PKL 15:22 WIB) SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT .ID TIKET: 12G0AMC.NO TELEPON: 085353648999\\nCC.54.JUNIYATI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANTINGAN"
                },
                {
                    "no_laporan": "K5423020105123",
                    "waktu_lapor": "01/02/2023 15:04:10",
                    "waktu_response": "01/02/2023 15:05:27",
                    "waktu_recovery": "01/02/2023 19:26:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 15649,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitri",
                    "alamat_pelapor": "perumahan Grand Sulawesi ",
                    "no_telp_pelapor": "6282343626562",
                    "keterangan_pelapor": "Tidak dapat memasukan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105124",
                    "waktu_lapor": "01/02/2023 15:04:11",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675263851,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "faid syauqi",
                    "alamat_pelapor": "DN WA'DUWAK No. BANYUPELLE",
                    "no_telp_pelapor": "6285233159889",
                    "keterangan_pelapor": "selalu gagal ketika memasukan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020105125",
                    "waktu_lapor": "01/02/2023 15:04:25",
                    "waktu_response": "01/02/2023 15:10:38",
                    "waktu_recovery": "01/02/2023 15:28:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 373,
                    "durasi_recovery_time": 1073,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDO PRADIANSYAH",
                    "alamat_pelapor": "LK IV JL GALANG GG JATI NO 36 RT 008 RW 004",
                    "no_telp_pelapor": "081365648412",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK FEBRUARI 2023= 31362 ST BERDASARKAN ANGKA STAND 01/02/2023= 31131 REK BELUM DILUNASI. DIHUNI. TIDAK BERPAGAR. MUDAH DIJANGKAU PETUGAS. TIDAK TAU PETUGAS RUTIN DATANG ATAU TIDAK. ID 126120338063",
                    "media": "Email",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020105126",
                    "waktu_lapor": "01/02/2023 15:04:17",
                    "waktu_response": "01/02/2023 16:20:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4572,
                    "durasi_recovery_time": 33921542,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bina Saktika",
                    "alamat_pelapor": "PR BTN CITRA ROYAL VILLAGE No.. P PANJANG",
                    "no_telp_pelapor": "6282351779000",
                    "keterangan_pelapor": "MUTASI_K (G9923020188538:gabgguan ) - MCB sering anjlok/turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN BUN"
                },
                {
                    "no_laporan": "K5423020105127",
                    "waktu_lapor": "01/02/2023 15:04:26",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 15:44:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675263866,
                    "durasi_recovery_time": 1675266279,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU MAY",
                    "alamat_pelapor": "JL KELAPA HYBRIDA UTARA 12 BLOK GB7 NO 26 RT04/RW04 KEL CURUG SANGERENG KEC KELAPA DUA KAB TANGGERANG ",
                    "no_telp_pelapor": "02163858999",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES PINDAH APP. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105133",
                    "waktu_lapor": "01/02/2023 15:04:37",
                    "waktu_response": "01/02/2023 15:10:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 33925729,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laode Muhammad Malik Arman",
                    "alamat_pelapor": "PR RACHITA INDAH JL. BADAMING DG RANI No.0 DSN BALO 2",
                    "no_telp_pelapor": "6282347967701",
                    "keterangan_pelapor": "MUTASI_K (G9923020188459:Gangguan) - MCB loss, tidak bisa di on kembali.\\nNo Hp alternatif (082346233433)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAKALAR"
                },
                {
                    "no_laporan": "K5423020105137",
                    "waktu_lapor": "01/02/2023 15:04:52",
                    "waktu_response": "01/02/2023 15:20:25",
                    "waktu_recovery": "01/02/2023 15:44:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 933,
                    "durasi_recovery_time": 1439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "robika adi mohamad arif",
                    "alamat_pelapor": "DN CLAKET No. RT. 0 RW. 0 CLAKET",
                    "no_telp_pelapor": "6281235413201",
                    "keterangan_pelapor": "angka meter tidak bergerak sepertiinnya kwh meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PACET"
                },
                {
                    "no_laporan": "K5423020105140",
                    "waktu_lapor": "01/02/2023 15:05:26",
                    "waktu_response": "01/02/2023 15:29:24",
                    "waktu_recovery": "01/02/2023 15:40:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1438,
                    "durasi_recovery_time": 638,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dyanita Ardhana",
                    "alamat_pelapor": "GG GENTENG BANDAR 1 No. 34 RT.000 RW.00 GENTENG",
                    "no_telp_pelapor": "6285647880681",
                    "keterangan_pelapor": "tagihan saya naik terus padahal jumlah electronik di rumah saya sdh berkurang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDRAPURA"
                },
                {
                    "no_laporan": "K5423020105142",
                    "waktu_lapor": "01/02/2023 15:05:33",
                    "waktu_response": "01/02/2023 15:06:47",
                    "waktu_recovery": "01/02/2023 15:10:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 9",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105144",
                    "waktu_lapor": "01/02/2023 15:05:43",
                    "waktu_response": "01/02/2023 15:09:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 33925803,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "setiawan",
                    "alamat_pelapor": "DN TEGALREJO No.1 RT.1 RW.2 PURWANTORO",
                    "no_telp_pelapor": "6282116169090",
                    "keterangan_pelapor": "MUTASI_K (G9923020188450:teg drop) - voltase turun satu jalur",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATISRONO"
                },
                {
                    "no_laporan": "K5423020105145",
                    "waktu_lapor": "01/02/2023 15:05:47",
                    "waktu_response": "01/02/2023 15:32:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1618,
                    "durasi_recovery_time": 33924406,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohamad choirul anam",
                    "alamat_pelapor": "DS KARANG KEC.SEMANDING No.0 RT.0 RW.0 SEMANDING",
                    "no_telp_pelapor": "6285850734566",
                    "keterangan_pelapor": "MUTASI_K (G9923020188478:Cek ke lokasi ) - gronding netral bermasalah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020105147",
                    "waktu_lapor": "01/02/2023 15:05:57",
                    "waktu_response": "01/02/2023 15:07:14",
                    "waktu_recovery": "01/02/2023 15:10:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE FERRUM No.12 GD SERPONG",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105148",
                    "waktu_lapor": "01/02/2023 15:06:07",
                    "waktu_response": "01/02/2023 15:36:32",
                    "waktu_recovery": "01/02/2023 16:03:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1825,
                    "durasi_recovery_time": 1629,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DADANG ",
                    "alamat_pelapor": "PERUM BCM KP CIANTRA KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI. DEKAT PT CIPTA GRAHA ANDALAS",
                    "no_telp_pelapor": "081219751861",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN  DENGAN NO METER 56603746951 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERKENA BLOCKING PEMBELIAN. DATA PADA AP2T TERDAPAT ANGSURAN P2TL NAMUN STATUS BATAL TGL 01/01/23. SISA KWH 0.36\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105152",
                    "waktu_lapor": "01/02/2023 15:06:19",
                    "waktu_response": "01/02/2023 15:27:57",
                    "waktu_recovery": "01/02/2023 17:51:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1298,
                    "durasi_recovery_time": 8586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kohir",
                    "alamat_pelapor": "perum griya citra permai",
                    "no_telp_pelapor": "6283899987255",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105153",
                    "waktu_lapor": "01/02/2023 15:06:23",
                    "waktu_response": "01/02/2023 15:07:29",
                    "waktu_recovery": "01/02/2023 15:10:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 66,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL KP DARU TENGAH RT16/1 DARU JMB",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105157",
                    "waktu_lapor": "01/02/2023 15:06:50",
                    "waktu_response": "01/02/2023 15:07:40",
                    "waktu_recovery": "01/02/2023 15:10:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL PR BSD BLOK A-3 NO.04 SEK XII",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105158",
                    "waktu_lapor": "01/02/2023 15:07:10",
                    "waktu_response": "01/02/2023 15:51:54",
                    "waktu_recovery": "01/02/2023 16:16:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2684,
                    "durasi_recovery_time": 1495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHAKIKI",
                    "alamat_pelapor": "KOMPLEK PASAR SARIMALAHA JL. KEMAKMURAN RT-5 RW-2 DS PASAR SARIMALAHA KEC. TIDORE KOTA TIDORE KEPULAUAN PROF MALUKU UTARA (KAWASAN KOMPLEK PASAR).",
                    "no_telp_pelapor": "082264761516",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 32029337923 DAN SISA 12 KWH. NO TOKEN 6437 3155 1426 0499 8993 DAN 3630 4219 6174 3728 0504",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SOA SIU"
                },
                {
                    "no_laporan": "K5323020100624",
                    "waktu_lapor": "01/02/2023 15:07:25",
                    "waktu_response": "01/02/2023 15:08:32",
                    "waktu_recovery": "01/02/2023 15:28:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 1222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP. DEDI ",
                    "alamat_pelapor": "JL. GRAHA INDAH D13/4 RT 2/ RW 10, KEL JAKAMULYA, BEKASI SELATAN",
                    "no_telp_pelapor": "628158876418",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5523013100664, TERKAIT PERMOHONAN PEMIDAHAN APP STATUS SELESAI DENGAN KETERANGAN PELANGGAN DIHUBUNGI VIA WA NAMUN MENURUT PELANGGAN TIDAK ADA KONFIRMASI DARI PIHAK PLN. PELANGGAN MENGANCAM JIKA TIDAK ADA KONFIRMASI AKAN MEMBERIKAN RATING BINTANG SATU",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105162",
                    "waktu_lapor": "01/02/2023 15:07:39",
                    "waktu_response": "01/02/2023 15:12:59",
                    "waktu_recovery": "01/02/2023 17:39:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 8800,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMANSYAH",
                    "alamat_pelapor": "KOMP BULOG BLOK D JL BANGUNAN BARAT  NO 24 RT 6/6 KEL KAYU PUTIH KEC PULOGADUNG JAKTIM ",
                    "no_telp_pelapor": "082113335079",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL PADAM ) SISA = 25 KWH. NO TOKEN : 1177 5751 5853 7012 9389",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105163",
                    "waktu_lapor": "01/02/2023 15:07:57",
                    "waktu_response": "01/02/2023 15:15:23",
                    "waktu_recovery": "01/02/2023 15:23:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 446,
                    "durasi_recovery_time": 512,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "JL PERUM GRIYA ASRI CLUSTER KENARI KK CKD GRIYA ASRI C07 NO 33 RT 001/010 KEL CIKANDE KEC CIKANDE KAB SERANG ACUAN LOKASI -",
                    "no_telp_pelapor": "089653030736",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN ID PEL 539611615376 SEKITAR TGL 17/01/23 DILAKUKAN PERGANTIAN APP OLEH PETUGAS, TERDAPAT SISA 68 KWH YANG BELUM DI KONVERSIKAN DARI NO METER LAMA 46001573974 KE METER BARU 14460917819",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020105166",
                    "waktu_lapor": "01/02/2023 15:08:06",
                    "waktu_response": "02/02/2023 08:58:14",
                    "waktu_recovery": "02/02/2023 10:55:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 64208,
                    "durasi_recovery_time": 7012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DS BAHOMAKMUR KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TGL 15/04/22 PROSES PB ( 1.300 VA) DENGAN NO AGENDA  312119912204033849  BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA DENGAN NO LAPOR K5423013004116. SESUAI INFO PELANGGAN BELUM DITINDAKLANJUTI. BELUM ADA TINDAK LANJUT   DARI PETUGAS PELANGGAN MERASA KECWA . PELANGGAN  SUDAH LAPOR DENGAN  NO K5423013102824 NAMUN TIDAK KONFIRMASI DALAM WAKTU 1 X 6 JAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105171",
                    "waktu_lapor": "01/02/2023 15:08:21",
                    "waktu_response": "01/02/2023 15:25:49",
                    "waktu_recovery": "01/02/2023 15:32:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1048,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "beniadharianto",
                    "alamat_pelapor": "JL MAWAR BLK U8 No.0 RT.000 RW.00 MARGA ASIH",
                    "no_telp_pelapor": "6282317496683",
                    "keterangan_pelapor": "listrik padam ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020105172",
                    "waktu_lapor": "01/02/2023 15:08:25",
                    "waktu_response": "01/02/2023 15:16:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 475,
                    "durasi_recovery_time": 33925391,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pramono Pbg",
                    "alamat_pelapor": "JL SEKAR MAWAR 1 RT.0 RW.0 ABDI KENCA",
                    "no_telp_pelapor": "6285647653221",
                    "keterangan_pelapor": "MUTASI_K (G9923020188464:kwh periksa) - kwh muncul periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020105173",
                    "waktu_lapor": "01/02/2023 15:08:30",
                    "waktu_response": "01/02/2023 15:19:15",
                    "waktu_recovery": "01/02/2023 20:18:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 645,
                    "durasi_recovery_time": 17946,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSTAKIM",
                    "alamat_pelapor": "KP TJ.KURUNG No. RT.1 RW.1 TJ.KURUNG",
                    "no_telp_pelapor": "6285269406708",
                    "keterangan_pelapor": "no meter sama ada nm dua ats nm rika marlena sama sumarno",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLAMBANGAN UMPU"
                },
                {
                    "no_laporan": "K5423020105176",
                    "waktu_lapor": "01/02/2023 15:08:42",
                    "waktu_response": "01/02/2023 15:10:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 33925737,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Stenly Mangerongkonda",
                    "alamat_pelapor": "DK MALALAYANG I BARAT JL SEA No.0",
                    "no_telp_pelapor": "6285240433331",
                    "keterangan_pelapor": "MUTASI_K (G9923020188451:g) - Meter Layar Blank, meter merek lama.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020105177",
                    "waktu_lapor": "01/02/2023 15:08:51",
                    "waktu_response": "01/02/2023 17:57:30",
                    "waktu_recovery": "01/02/2023 18:08:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10119,
                    "durasi_recovery_time": 688,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BERNADUS JAUN",
                    "alamat_pelapor": "Dusun 3 Desa Singura",
                    "no_telp_pelapor": "6282213517980",
                    "keterangan_pelapor": "gagal memasukkan token listrik yang dibeli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARIGI"
                },
                {
                    "no_laporan": "K5423020105178",
                    "waktu_lapor": "01/02/2023 15:08:57",
                    "waktu_response": "01/02/2023 15:19:40",
                    "waktu_recovery": "01/02/2023 15:43:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 643,
                    "durasi_recovery_time": 1412,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ACHMAD BANU JULIANTO",
                    "alamat_pelapor": "Jl. Citra Graha Blk. C No.10",
                    "no_telp_pelapor": "6281234197432",
                    "keterangan_pelapor": "Memasukkan nomer token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020105180",
                    "waktu_lapor": "01/02/2023 15:09:02",
                    "waktu_response": "01/02/2023 15:45:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2168,
                    "durasi_recovery_time": 33923661,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ucok Henky",
                    "alamat_pelapor": "JL GATOT SUBROTO No.0",
                    "no_telp_pelapor": "6285787768068",
                    "keterangan_pelapor": "tagihan sudah dibayar tetapi MCB belum dipasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5523020100620",
                    "waktu_lapor": "01/02/2023 15:09:58",
                    "waktu_response": "01/02/2023 15:12:26",
                    "waktu_recovery": "01/02/2023 15:32:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 1200,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETUT REMEN ",
                    "alamat_pelapor": "JL DANAU POSO NO 111 BR SEMAWANG KEL SANUR KEC DENPASAR SELATAN KOTA DENPASAR LOKASI : DEKAT HIGH KEBAB/ SANUR BEER GARDEN",
                    "no_telp_pelapor": "0361280681",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN PEMINDAHAN APP METER TGL 31/1/2023 KE UNIT DAN SUDAH DIHUBUNGI OLEH PETUGAS NAMUN PELANGGAN TIDAK MENGANGKAT TLP TSB. DAN SAAT INI PELANGGAN INGIN DIHUBUNGI KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5423020105186",
                    "waktu_lapor": "01/02/2023 15:10:06",
                    "waktu_response": "01/02/2023 15:28:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1094,
                    "durasi_recovery_time": 33924671,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur kholid",
                    "alamat_pelapor": "JL NANAS No. RT.0 RW.0 DERMO BANG",
                    "no_telp_pelapor": "6285233439710",
                    "keterangan_pelapor": "MUTASI_K (G9923020188473:mutasi g) - pulsa gak bisa masuk alias gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K5423020105191",
                    "waktu_lapor": "01/02/2023 15:10:31",
                    "waktu_response": "01/02/2023 17:30:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8379,
                    "durasi_recovery_time": 33917361,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "saidmahzar",
                    "alamat_pelapor": "JL BILAL GG. AMARTA No.189",
                    "no_telp_pelapor": "6281263459222",
                    "keterangan_pelapor": "MUTASI_K (G9923020188593:c) - meteran bacaan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020105193",
                    "waktu_lapor": "01/02/2023 15:10:53",
                    "waktu_response": "01/02/2023 15:12:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 33925621,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ZAHRA/zahrafrzca ",
                    "alamat_pelapor": "JL DAMAI RT 7/3 NO.46 KEL CIPETE UTARA KEC KEBAYORAN BARU JAKARTA SELATAN",
                    "no_telp_pelapor": "0218231991",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN TGL 31/01/23 DATANG PETUGAS P2TL MELAKUKAN PENGECEKAN APP DAN YBS DIKENAKAN PEMBAYARAN  SEBESAR RP.565.000,- (TIDAK DIBAYARKAN) SESUAI INFO PELANGGAN SETEMPAT KOSONG SELAMA 3 TAHUN DAN MENGINGINKAN PENJELASAN ATAS PERIHAL TSB. TERKAIT LAPORAN K5423020104645",
                    "media": "Instagram",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020105194",
                    "waktu_lapor": "01/02/2023 15:10:45",
                    "waktu_response": "01/02/2023 15:26:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 960,
                    "durasi_recovery_time": 33924766,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "202863",
                    "nama_pelapor": "BP LUKMAN",
                    "alamat_pelapor": "JL BINTARA 3 NO 30 - RT-11 / RW-9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI ACUAN : MASUK PR BINTARA 3 BELOK KANAN KAV ",
                    "no_telp_pelapor": "081298656123",
                    "keterangan_pelapor": "MUTASI_K (G9923020188510:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  (PTL  TIDAK PADAM) 23907092272734672327, 34584677840951518045",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105197",
                    "waktu_lapor": "01/02/2023 15:11:14",
                    "waktu_response": "01/02/2023 18:26:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11690,
                    "durasi_recovery_time": 33914007,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didin mauludi akbar",
                    "alamat_pelapor": "JL DIENG DAWUHAN LOR No.00 RT.0 RW.0 DAWUHAN",
                    "no_telp_pelapor": "6281249384203",
                    "keterangan_pelapor": "MUTASI_K (G9923020188746:cek beban, mcb sering trip) - mohon di bantu untuk pengecekan mcb3 puas di kwh meter soalnya sering gejlek, soalnya panelnya sudah di cek aman tpi masih tetep jeglekan, di toko mentok 25 A nk toko yang di pakai tetapi pemakaian 20 A sudah jeglek. tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5423020105198",
                    "waktu_lapor": "01/02/2023 15:11:33",
                    "waktu_response": "01/02/2023 15:19:13",
                    "waktu_recovery": "01/02/2023 15:28:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 460,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006012469",
                    "nama_pelapor": "miraliliananova@gmail.com",
                    "alamat_pelapor": "PERUMAHAN TAMAN GRIYA ASRI JALAN BERLIAN X BLOK C6 NO 5 RT 03 RW 011 DESA CILEBUT BARAT, SUKARAJA KABUPATEN BOGOR 16170",
                    "no_telp_pelapor": "081238508730",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT. PELANGGAN MELAPOR CATAT METER MANDIRI DENGAN ANGKA STAND 23911. NAMUN TAGIHAN YANG MUNCUL ANGKA YANG TERCATAT 23942. PELANGGAN MENGINGINKAN KOREKSI TAGIHAN REKENING. ",
                    "media": "Email",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020105199",
                    "waktu_lapor": "01/02/2023 15:11:25",
                    "waktu_response": "01/02/2023 15:16:34",
                    "waktu_recovery": "01/02/2023 15:44:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 1677,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhika yaban",
                    "alamat_pelapor": "KP RANCA MOYAN CIBOGO CISAUK No. RT.17 RW.3 CIBOGO CIS",
                    "no_telp_pelapor": "6281386171397",
                    "keterangan_pelapor": "listrik mati padam. diperiksa voltase berlebih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105202",
                    "waktu_lapor": "01/02/2023 15:11:41",
                    "waktu_response": "01/02/2023 15:14:30",
                    "waktu_recovery": "01/02/2023 16:12:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 3461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TUTI",
                    "alamat_pelapor": "JL MAMPANG PRAPATAN II NO 7 RT-6 / RW-5 KEL MAMPANG PRAPATAN KEC MAMPANG . ACUAN: DEKAT ALFAMART",
                    "no_telp_pelapor": "0217987750",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI . TGL 01/02/23 PELANGGAN DENGAN NO METER 14045607083 MELALUKAN PEMB ELIAN TOKEN NAMUN PADA SAT DIINPUT GAGAL , PADA DATA PA2SPT TERTERA:  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! . SISA 12.86. LAPORAN DIALIHKAN KE G5123020101510 CC.51.DWIIDA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5323020100627",
                    "waktu_lapor": "01/02/2023 15:11:48",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675264308,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WARTADINATA",
                    "alamat_pelapor": "JL H ABDUL SUKUR  NO 62   RT-4 / RW-1 KEL PADASUKA KEC CIMAHI TENGAH KOTA CIMAHI ",
                    "no_telp_pelapor": "081322497089",
                    "keterangan_pelapor": "LAMPU INDIKATOR TIDAK MENYALA SISA 6790 PTL MENYALA, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020105206",
                    "waktu_lapor": "01/02/2023 15:11:59",
                    "waktu_response": "01/02/2023 15:24:01",
                    "waktu_recovery": "01/02/2023 15:46:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 722,
                    "durasi_recovery_time": 1366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000564370",
                    "nama_pelapor": "IBU LIN",
                    "alamat_pelapor": "KP. NEGLASARI RT.9 RW.10 NO.19, KEL. MANGGAHANG KEC.BALEENDAH KAB.BANDUNG 40375",
                    "no_telp_pelapor": "08812398986",
                    "keterangan_pelapor": "LEBIH TAGIH REK FEBRUARI 2023 STAND AKHIR 52826 STAND AWAL 52721 . STAND APP TGL 01/02/2023 52762. REKENING BULAN FEBRUARI 2023 BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. ",
                    "media": "Email",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5423020105212",
                    "waktu_lapor": "01/02/2023 15:13:13",
                    "waktu_response": "01/02/2023 15:14:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33925497,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP URIP",
                    "alamat_pelapor": "JL KEBON NANAS 4 NO 1 RT 6/2 KEL GROGOL UTARA KEC. KEBAYORAN LAMA JAK SEL",
                    "no_telp_pelapor": "085288364879",
                    "keterangan_pelapor": "MUTASI_K (G9923020188463:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)  SISA 615.56 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020105214",
                    "waktu_lapor": "01/02/2023 15:13:24",
                    "waktu_response": "01/02/2023 15:28:18",
                    "waktu_recovery": "01/02/2023 17:51:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 894,
                    "durasi_recovery_time": 8578,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kohir",
                    "alamat_pelapor": "PR GRIYA CITRA PERMAI BLK SK No.27 KERESEK",
                    "no_telp_pelapor": "6283899987255",
                    "keterangan_pelapor": "isi token gagal terus sampe beli token 2x",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105215",
                    "waktu_lapor": "01/02/2023 15:13:33",
                    "waktu_response": "01/02/2023 15:16:50",
                    "waktu_recovery": "01/02/2023 15:28:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 679,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL JL DANAU BRATAN 3 BLK AD 3-2",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105221",
                    "waktu_lapor": "01/02/2023 15:13:50",
                    "waktu_response": "01/02/2023 16:13:26",
                    "waktu_recovery": "01/02/2023 18:24:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3576,
                    "durasi_recovery_time": 7844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "147666",
                    "nama_pelapor": "BP RONI",
                    "alamat_pelapor": "KP RAWA KEDAUNG JL RUKO MUTIARA PALM GG DARUSSALAM NO. 138 RT 06 RW 14 KEL CENGKARENG TIMUR KEC CENGKARENG JAKARTA BARAT ",
                    "no_telp_pelapor": "02122543134",
                    "keterangan_pelapor": "TGL 04/12/2022 PENANGANAN GANGGUAN APP RUSAK  OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.  MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID PEL 546300951642",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105222",
                    "waktu_lapor": "01/02/2023 15:13:53",
                    "waktu_response": "01/02/2023 15:17:08",
                    "waktu_recovery": "01/02/2023 15:29:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 743,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "PR VIRGINIA VILLAGE DANVILLE No.12 GD SERPONG",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105223",
                    "waktu_lapor": "01/02/2023 15:14:10",
                    "waktu_response": "01/02/2023 15:17:19",
                    "waktu_recovery": "01/02/2023 15:29:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 741,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL PER.LIPPO TAMAN UBUD VI NO.75",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105224",
                    "waktu_lapor": "01/02/2023 15:14:11",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675264451,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "vinsentius venddy",
                    "alamat_pelapor": "Jl. Pasar No.15",
                    "no_telp_pelapor": "6282272188760",
                    "keterangan_pelapor": "token listrik tidak bisa terisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020105225",
                    "waktu_lapor": "01/02/2023 15:14:17",
                    "waktu_response": "01/02/2023 15:16:34",
                    "waktu_recovery": "01/02/2023 17:06:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 6589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22090343637",
                    "nama_pelapor": "BP HENDRIK",
                    "alamat_pelapor": "PERUM CIBUBUR CITY BLOK C5 NO.3 RT 003/20 KEL NAGRAK KEC GUNUNG PUTRI KAB BOGOR. ACUAN LOKASI : DEKAT KOTA WISATA",
                    "no_telp_pelapor": "081298913222",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 22090343637 MELAKUKAN PEMBELIAN SEBESAR RP. 1.000.000,- DAN NO TOKEN 6784 2339 1338 0605 8367 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA USED.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020105226",
                    "waktu_lapor": "01/02/2023 15:14:29",
                    "waktu_response": "01/02/2023 15:17:28",
                    "waktu_recovery": "01/02/2023 15:30:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.15 SEK XII",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105228",
                    "waktu_lapor": "01/02/2023 15:14:33",
                    "waktu_response": "01/02/2023 15:37:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 33924102,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sary Leha",
                    "alamat_pelapor": "XX WA LI KOTA BARU No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281358709298",
                    "keterangan_pelapor": "MUTASI_K (G9923020188493:cek) - tidak bisa isi token listrik, keterangannya \\\"diblokir\\\"\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020105230",
                    "waktu_lapor": "01/02/2023 15:14:44",
                    "waktu_response": "01/02/2023 15:16:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 33925382,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan Lengkey",
                    "alamat_pelapor": "JL TUMATANGTANG MT5262",
                    "no_telp_pelapor": "6285240119020",
                    "keterangan_pelapor": "MUTASI_K (G9923020188541:alihkan ke 10,2) - meter mati. sudah diperiksa tapi meter belum diganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TOMOHON"
                },
                {
                    "no_laporan": "K5423020105231",
                    "waktu_lapor": "01/02/2023 15:14:45",
                    "waktu_response": "01/02/2023 15:22:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 451,
                    "durasi_recovery_time": 33925035,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risva Yudie",
                    "alamat_pelapor": "PR MATAHARI CIGANITRI B9 No.0 RT.2 RW.0 CIPAGAL0",
                    "no_telp_pelapor": "6287824052613",
                    "keterangan_pelapor": "MUTASI_K (G9923020188467:kwh periksa) - gak bisa top up token, gak ada tulisan periksa... selalu jika ngisi token harus masukan kode tamper lalu di sertai no token...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020105232",
                    "waktu_lapor": "01/02/2023 15:14:48",
                    "waktu_response": "01/02/2023 16:13:42",
                    "waktu_recovery": "01/02/2023 18:25:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3534,
                    "durasi_recovery_time": 7897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri wahyuningsih",
                    "alamat_pelapor": "Jl. Ratna No.16",
                    "no_telp_pelapor": "6281211001147",
                    "keterangan_pelapor": "sdh di isi melalui gopay sebesar 50rb, tidak masuk, ingin di lakukan pengisian berulang namun tidak bisa masuk ke pengisian token..\\nlistrik untuk usaha tolong segera di tindaklanjuti..",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5323020100629",
                    "waktu_lapor": "01/02/2023 15:15:31",
                    "waktu_response": "01/02/2023 15:23:29",
                    "waktu_recovery": "01/02/2023 16:11:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 2852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "KP BOJONG MENTENG JL CIPNEDAWA LAMA NO.41 RT-4 / RW-6 KEL BOJONG MENTENG KEC RAWA LUMBU KOTA BEKASI (DKT PT SIANTAR TOP)",
                    "no_telp_pelapor": "087871107922",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN GAGAL PERSIL MENYALA, SISA STROOM 13.38 KWH. DENGAN NO METER 32032355862. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020105236",
                    "waktu_lapor": "01/02/2023 15:15:25",
                    "waktu_response": "01/02/2023 15:18:15",
                    "waktu_recovery": "01/02/2023 20:53:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 20117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ondi",
                    "alamat_pelapor": "JL LETJEN SUPRAPTO No.19 RT.19 RW.7 SUMURBATU",
                    "no_telp_pelapor": "6285768289259",
                    "keterangan_pelapor": "tidak bisa input token listrik (GAGAL)",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105237",
                    "waktu_lapor": "01/02/2023 15:15:35",
                    "waktu_response": "01/02/2023 15:26:40",
                    "waktu_recovery": "01/02/2023 16:03:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 2192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "didal saputra",
                    "alamat_pelapor": "jl raya Babakan Madang, kp cipambuan RT/rw 001/002 no 20 , masuk dari gang widut dekat rumah pak rt nur",
                    "no_telp_pelapor": "6283819498719",
                    "keterangan_pelapor": "sebelumnya kilo meter rusak, dan sisa pulsa saya masih di atas 40, setelah di ganti oleh pihak pln dengan yang baru, pulsa saya tidak kembali, saya coba datang ke pln gunung putri, malah saya yang bayar denda, pulsa saya belum kembali, mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020105248",
                    "waktu_lapor": "01/02/2023 15:16:30",
                    "waktu_response": "01/02/2023 15:25:56",
                    "waktu_recovery": "01/02/2023 15:38:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 566,
                    "durasi_recovery_time": 750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "KOMP PERKANTORAN JL JAYAKARTA CENTER BLK E2 NO.8 KEL MANGGA DUA SELATAN KEC SAWAH BESAR JAKPUS, BELAKANG HOTEL THE PRIMA",
                    "no_telp_pelapor": "0216242525",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN TGL 01/02/23 DATANG PETUGAS BERMAKSUD MELAKUKAN PERGANTIAN APP, NAMUN TANPA SURAT TUGAS DAN ID CARD ,PETUGAS TSB MENGANCAM UNTUK DILAKUKAN PENYEGELAN JIKA TIDAK BERSEDIA UNTUK DILAKUKAN PERGANTIAN. PELANGGAN MENGINGINKAN APABILA ADA PERGANTIAN APP PETUGAS DAPAT MEMBAWA SURAT TUGAS. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.CC.54.AMELIA.0216242525.12G0AA3.TGL 01/02/23.PUKUL 15:21 WIB. LAPOR KEMBALI. CC.54.EKA.CSOI. 01/02/23. PUKUL 15.24 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105250",
                    "waktu_lapor": "01/02/2023 15:16:26",
                    "waktu_response": "01/02/2023 15:18:19",
                    "waktu_recovery": "01/02/2023 15:27:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vinsentius venddy",
                    "alamat_pelapor": "JL RATU SEPUDAK No.00 RT.0 RW.0 SUNGAI GAR",
                    "no_telp_pelapor": "6282272188760",
                    "keterangan_pelapor": "Token listrik tidak dapat terisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020105252",
                    "waktu_lapor": "01/02/2023 15:16:39",
                    "waktu_response": "01/02/2023 15:20:09",
                    "waktu_recovery": "01/02/2023 16:20:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 3645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dengkol Kropos",
                    "alamat_pelapor": "PR VILLA PEGANDEN BLOK H No.014 RT.0 RW.0",
                    "no_telp_pelapor": "6289613255022",
                    "keterangan_pelapor": "tidak bisa isi ulang pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020105254",
                    "waktu_lapor": "01/02/2023 15:17:09",
                    "waktu_response": "01/02/2023 15:41:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1454,
                    "durasi_recovery_time": 33923888,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rangga dwi chandra pamungkas",
                    "alamat_pelapor": "JL DESA KAPUR VILLA KHARISMA MAKMUR 2 No.8 MEKAR BARU",
                    "no_telp_pelapor": "6282148474306",
                    "keterangan_pelapor": "MUTASI_K (G9923020188490:cek kwh) - bukan villa kharisma makmur 2, tapi villa kharisma 2 Rumah No.8",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020105260",
                    "waktu_lapor": "01/02/2023 15:17:40",
                    "waktu_response": "01/02/2023 15:51:23",
                    "waktu_recovery": "01/02/2023 15:58:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2023,
                    "durasi_recovery_time": 454,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHETRA ",
                    "alamat_pelapor": "JL JL. DUSUN EMBACANG GEDANG RT 4  KEL  EMBACANG GEDANG KEC  TANAH SEPENGGAL LINTAS KAB. BUNGO JAMBI",
                    "no_telp_pelapor": "08127319347",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES RESTITUSI PROSES PB ( R1T/900 VA ) DENGAN NO KODE BOOKING 8875530000015065. PEMOHON MENGAKU SEBAGAI ANAK PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUARA BUNGO"
                },
                {
                    "no_laporan": "K5423020105261",
                    "waktu_lapor": "01/02/2023 15:17:41",
                    "waktu_response": "01/02/2023 15:21:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 33925097,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS KARANGTURI RT.0 RW.0 MREBET",
                    "no_telp_pelapor": "6289618205456",
                    "keterangan_pelapor": "MUTASI_K (G9923020188465:padam) - listrik mati posisi mcb on ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020105268",
                    "waktu_lapor": "01/02/2023 15:18:50",
                    "waktu_response": "01/02/2023 15:37:22",
                    "waktu_recovery": "01/02/2023 16:01:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1112,
                    "durasi_recovery_time": 1441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Email",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105272",
                    "waktu_lapor": "01/02/2023 15:19:14",
                    "waktu_response": "01/02/2023 15:37:51",
                    "waktu_recovery": "01/02/2023 16:02:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1117,
                    "durasi_recovery_time": 1456,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dadang",
                    "alamat_pelapor": "perukoan hj.embun",
                    "no_telp_pelapor": "6283874370639",
                    "keterangan_pelapor": "nomor pelanggan terkena blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105274",
                    "waktu_lapor": "01/02/2023 15:19:25",
                    "waktu_response": "01/02/2023 15:20:43",
                    "waktu_recovery": "01/02/2023 16:17:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 3389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUMARTO",
                    "alamat_pelapor": "JL KH MAS MANSYUR   NO 27  RT 01/8  KEL  KEBON KACANG KEC TAMAH ABANG JAK PUS ( DEKAT RUSUN TANAH ABANG ) ",
                    "no_telp_pelapor": "02131924120",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI PROSES PINDAH APP PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105285",
                    "waktu_lapor": "01/02/2023 15:19:54",
                    "waktu_response": "01/02/2023 15:29:31",
                    "waktu_recovery": "01/02/2023 16:11:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 577,
                    "durasi_recovery_time": 2508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Luki tri ambarsari",
                    "alamat_pelapor": "JL SMAN 7 KP KRANGGAN No. RT.2 RW.1 JATI SAMPU",
                    "no_telp_pelapor": "6282123396842",
                    "keterangan_pelapor": "pemakaian listrik tidak sesuai dengan tagihan listrik\\n\\nsetiap bulan saya bayar listri 750rb\\nsedangkan saya hanya menggunakan lampu, air, kipas & pompa kolam ikan saja\\n\\nmohon untuk dicek apakah di rumah saya ada yg mencuri meteran sehingga tagihan saya menjadi besar",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105288",
                    "waktu_lapor": "01/02/2023 15:20:28",
                    "waktu_response": "01/02/2023 16:12:10",
                    "waktu_recovery": "01/02/2023 17:35:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3102,
                    "durasi_recovery_time": 5012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUNU TRIHARTANTO",
                    "alamat_pelapor": "DN JAYAN No. 0 0 RT 2 RW 0, KEBONAGUNG, IMOGIRI, KAB. BANTUL, DAERAH ISTIMEWA YOGYAKARTA",
                    "no_telp_pelapor": "085100237454 ",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI RESTITUSI BP PROSES PB R1T/1300VA DENGAN KODE BOOKING 8875540003156784. TGL 11/06/2021 BP DAN STROOM AWAL/UJL TELAH  DILUNASI. INFO PELANGGAN SUDAH DATANG KEKANTOR PLN TERKAIT PADA TGL 15/01/2023 MENYERAHKAN BERKAS, NAMUN PETUGAS FRONT OFFICE MENGINFORMASIKAN BIAYA TSB SUDAH DIRESTITUSI NAMUN PELANGGAN MENERIMA",
                    "media": "Email",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020105289",
                    "waktu_lapor": "01/02/2023 15:20:20",
                    "waktu_response": "01/02/2023 15:20:54",
                    "waktu_recovery": "01/02/2023 15:28:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 443,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL PR DASANA INDAH BLK RD2 NO.11A",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105293",
                    "waktu_lapor": "01/02/2023 15:20:35",
                    "waktu_response": "01/02/2023 16:27:37",
                    "waktu_recovery": "01/02/2023 16:59:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4022,
                    "durasi_recovery_time": 1902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAFIZ / hafiz_arrafi_",
                    "alamat_pelapor": "KAMPUNG MERDEKA DSN. KEDUNGMALING III RT. 019 RW. 008 DS. KEDUNGMALING KEC. SOOKO KAB. MOJOKERTO (DEPAN TOKO LOUHAN ELEKTRONIK)",
                    "no_telp_pelapor": "081249265164",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103272, PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH  9070,44. LAPOR ULANG CC.52.KHARISMA.SM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020105298",
                    "waktu_lapor": "01/02/2023 15:20:47",
                    "waktu_response": "01/02/2023 15:21:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 31,
                    "durasi_recovery_time": 33925093,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE FERRUM No.27 GD SERPONG",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105303",
                    "waktu_lapor": "01/02/2023 15:21:15",
                    "waktu_response": "01/02/2023 15:21:42",
                    "waktu_recovery": "01/02/2023 15:28:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 436,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL KP CARANG PULANG RT 1/1 LEGOK",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105304",
                    "waktu_lapor": "01/02/2023 15:21:23",
                    "waktu_response": "01/02/2023 16:03:07",
                    "waktu_recovery": "01/02/2023 16:05:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2504,
                    "durasi_recovery_time": 161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDO",
                    "alamat_pelapor": "JL SOBIH WARU TMR No. RT. RW. WARU",
                    "no_telp_pelapor": "6282332050300",
                    "keterangan_pelapor": "Selalu gagal ketika memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020105305",
                    "waktu_lapor": "01/02/2023 15:21:30",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675264890,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "herman",
                    "alamat_pelapor": "JL PELITA TAENG No.0 RT.0 RW.0 TAENG",
                    "no_telp_pelapor": "6281342992545",
                    "keterangan_pelapor": "gagal input token saat pengisian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105316",
                    "waktu_lapor": "01/02/2023 15:21:59",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 16:05:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675264919,
                    "durasi_recovery_time": 1675267532,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007044009",
                    "nama_pelapor": "IBU TITA",
                    "alamat_pelapor": "JL MANDOR SAMIN GG H SALEH RT 01 RW 06 NO 79 KEL KALIBARU KEC CILODONG KOTA DEPOK JAWA BARAT",
                    "no_telp_pelapor": "081319201051",
                    "keterangan_pelapor": "MOHON PERIKSA APP, KARENA DIRAGUKAN KONDISI BEROPERASINYA, ANGKA REGISTER APP BERGERAK LAMBAT. APP TGL 01/02/2023 = 18550 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020105317",
                    "waktu_lapor": "01/02/2023 15:22:04",
                    "waktu_response": "01/02/2023 15:23:17",
                    "waktu_recovery": "01/02/2023 15:30:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 424,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.16 SEK XII",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K3223020100292",
                    "waktu_lapor": "01/02/2023 15:22:10",
                    "waktu_response": "01/02/2023 15:29:45",
                    "waktu_recovery": "01/02/2023 16:12:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 2554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUR",
                    "alamat_pelapor": "MAN 7 SRENGSENG SAWAH, JL BINAWARGA NO. - RT 8 RW 7, KEL SRENGSENG SAWAH, KEC JAGA KARSA, KOTA JAKARTA SELATAN",
                    "no_telp_pelapor": "628176426944",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI BANGUNAN SEKITAR TAMAN, PEMOHON SEBAGAI PEMOHON DENGAN NO ID PEL 547401232797, PEMOHON MENGAKU YANG DIKUASAKAN DENGAN NO NIK 3174090709640011. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105321",
                    "waktu_lapor": "01/02/2023 15:22:32",
                    "waktu_response": "01/02/2023 15:38:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 33924072,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andry Triyasa",
                    "alamat_pelapor": "Cluster Fresno Blok H no 26 Kota Deltamas",
                    "no_telp_pelapor": "628179993253",
                    "keterangan_pelapor": "MUTASI_K (G9923020188527:GANGGUAN) - Kemarin malam daya Listrik tidak stabil & tiba2 ngedrop, sampai tadi pagi di coba masih ngedrop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105328",
                    "waktu_lapor": "01/02/2023 15:22:56",
                    "waktu_response": "01/02/2023 15:24:46",
                    "waktu_recovery": "01/02/2023 15:41:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewa Bagus",
                    "alamat_pelapor": "JL KOKROSONO RT.3 RW.6 KOKROSONO",
                    "no_telp_pelapor": "6281339603898",
                    "keterangan_pelapor": "listrik saya di curi oleh tetangga, adik saya di tetapkan sebagai saksi, meteran rumah kami di bawah oleh petugas PLN,infonya akan di ganti sore ini, tetapi belum ada tindakan oleh petugas PLN hingga sekarang pukul 15.21",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020105329",
                    "waktu_lapor": "01/02/2023 15:23:02",
                    "waktu_response": "01/02/2023 15:57:27",
                    "waktu_recovery": "01/02/2023 16:02:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2065,
                    "durasi_recovery_time": 316,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IMAS",
                    "alamat_pelapor": "JALAN WENGGA JAYA AGUNG, JALUR 12, NO 262, KEL. BAAMANG BARAT, KECAMATAN BAAMANG, KABUPATEN KOTAWARINGIN TIMUR",
                    "no_telp_pelapor": "6285705325943",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 47359, ST APP (saat ini) TGL 24/01/2023 = 47113. REK (TELAH DILUNASI). (INFO PELANGGAN RUMAH KOSONG HINGGA AKHIR MARET, BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU, PETUGAS DATANG SETIAP TGL 17). ",
                    "media": "Email",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020105330",
                    "waktu_lapor": "01/02/2023 15:23:11",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675264991,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Koko Kopasus",
                    "alamat_pelapor": "Jl. Veteran No.92",
                    "no_telp_pelapor": "6285230649207",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020105340",
                    "waktu_lapor": "01/02/2023 15:24:24",
                    "waktu_response": "01/02/2023 16:02:11",
                    "waktu_recovery": "01/02/2023 19:40:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2267,
                    "durasi_recovery_time": 13085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MERI ",
                    "alamat_pelapor": "JL JENDRAL BASUKI RAHMAT NO 6 RT 4/6 KEL CIPINANG BESAR SELATAN KEC JATINEGARA JAKARTA TIMUR // DEKAT TIKI GERAI PASAR GEMBRONG BARU ",
                    "no_telp_pelapor": "089688280651",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 278.33 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020105341",
                    "waktu_lapor": "01/02/2023 15:24:19",
                    "waktu_response": "01/02/2023 15:28:20",
                    "waktu_recovery": "01/02/2023 16:55:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 5253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAMBANG HERMANTO",
                    "alamat_pelapor": "DS KELAPA PSR.V L.PKM",
                    "no_telp_pelapor": "6281269511119",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan pemakaian.\\ndi tagihkan pemakaian 52 kWh sementara yg tertera di kilometer saya hanya 4 kWh.mohon tindak lanjut ny bapak/ibu PLN yg terhormat.karena tagihan saya tidak sesuai.terimakasih banyak bapak/ibu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020105343",
                    "waktu_lapor": "01/02/2023 15:24:33",
                    "waktu_response": "01/02/2023 15:49:27",
                    "waktu_recovery": "01/02/2023 15:52:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1494,
                    "durasi_recovery_time": 181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022962923",
                    "nama_pelapor": "BP RYAN",
                    "alamat_pelapor": "KANTIN MELDYS, JALAN ROROJONGRANG RAYA BLOK U NO. 90, RT 4, RW 25, KECAMATAN MELONG, KOTA CIMAHI.",
                    "no_telp_pelapor": "08122121893",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. BELUM ADA PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 285,19.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020105345",
                    "waktu_lapor": "01/02/2023 15:24:39",
                    "waktu_response": "01/02/2023 15:29:55",
                    "waktu_recovery": "01/02/2023 16:46:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 4586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PONIDI ",
                    "alamat_pelapor": "DK KIOS PALANG SRAGO NO - RT-2 / RW-8 JL BY PASS KEL MOJAYAN KEC KLATEN TENGAH KAB KLATEN PROV JATENG // SETEMPAT BENGKEL ",
                    "no_telp_pelapor": "082221811422",
                    "keterangan_pelapor": "TGL 01/2/23 PERGANTIAN APP OLEH PETUGAS PLN DIKARENAKAN APP RUSAK. SESUAI INFO PELANGGAN, DI APP LAMA 14281031923 MASIH ADA SISA KWH (TIDAK MENGETAHUI SISA KWH). MOHON DIKONVERSI KW APP BARU 45105335215.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020105347",
                    "waktu_lapor": "01/02/2023 15:24:40",
                    "waktu_response": "01/02/2023 16:04:15",
                    "waktu_recovery": "01/02/2023 16:27:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2375,
                    "durasi_recovery_time": 1388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endi Erlan",
                    "alamat_pelapor": "KK GRAND WISATA AA 12 No.26 RT.000 RW.00 LMBNG SARI",
                    "no_telp_pelapor": "628569986679",
                    "keterangan_pelapor": "kepada yth pln unit playanan planggan mustika jaya , mohon di bantu untuk penurunan daya listrik dari 33000 va menjadi 4400 va ,an.planggan DAINA ERITA ,IDpel : 537420409341 / no kwh.14366472232 .karena sdh tdk diperlukan daya sebesar itu ,dan penyewa sdh tdk diperpanjang lg.atas bantuan pln kami ucapkan terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020105348",
                    "waktu_lapor": "01/02/2023 15:24:40",
                    "waktu_response": "01/02/2023 15:33:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 509,
                    "durasi_recovery_time": 33924382,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "taji",
                    "alamat_pelapor": "DN DARUNG No. RT.23 RW.12 SALAK RAND",
                    "no_telp_pelapor": "6285234897214",
                    "keterangan_pelapor": "MUTASI_K (G9923020188486:kct) - gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLAKAH"
                },
                {
                    "no_laporan": "K5423020105354",
                    "waktu_lapor": "01/02/2023 15:25:27",
                    "waktu_response": "01/02/2023 15:30:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 33924561,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rika Amelia",
                    "alamat_pelapor": "DN PANYINGKIRAN No.0 RT.28 RW.13 CIHARALANG",
                    "no_telp_pelapor": "6287893367417",
                    "keterangan_pelapor": "MUTASI_K (G9923020188474:gangguan periksa) - di kwh muncul tulisan Periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5323020100646",
                    "waktu_lapor": "01/02/2023 15:25:36",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675265136,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KETUT SUMADE",
                    "alamat_pelapor": "JL MENJANGAN RAYA NO 14 RT 2 KEL MONJOK TIMUR KEC SELAPARANG KOTA MATARAM / DEPAN GUDANG GANGSAR LAMA DEKAT TOKO PARFUM TRIDEVA",
                    "no_telp_pelapor": "087859203641",
                    "keterangan_pelapor": "SISA 19.01 KWH.PELANGGAN TIDAK DAPAT MENGINPUTKAN STROOM TERTERA GAGAL DENGAN NO METER 14338411060.(UPDATE VKRN 43)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020105360",
                    "waktu_lapor": "01/02/2023 15:26:15",
                    "waktu_response": "01/02/2023 15:58:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1931,
                    "durasi_recovery_time": 33922865,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "raihan bajra",
                    "alamat_pelapor": "jalan mendung IV no 70",
                    "no_telp_pelapor": "6285702254550",
                    "keterangan_pelapor": "MUTASI_K (G9923020188504:gangguan) - tidak bisa memasukn token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020105363",
                    "waktu_lapor": "01/02/2023 15:26:50",
                    "waktu_response": "01/02/2023 15:32:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 367,
                    "durasi_recovery_time": 33924394,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Friky Mamahi",
                    "alamat_pelapor": "JL BITUNG TENGAH KEC. MAESA No.0 001/002",
                    "no_telp_pelapor": "6289697988312",
                    "keterangan_pelapor": "MUTASI_K (G9923020188479:gangguan) - tombol no 8 tidak Jadi untuk Pengisian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BITUNG"
                },
                {
                    "no_laporan": "K5423020105364",
                    "waktu_lapor": "01/02/2023 15:27:08",
                    "waktu_response": "01/02/2023 15:29:07",
                    "waktu_recovery": "01/02/2023 15:50:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RONALD",
                    "alamat_pelapor": "JL SETH ADJI No. 0  RT 1 RW 0, PANARUNG, PAHANDUT, KOTA PALANGKARAYA, KALIMANTAN TENGAH",
                    "no_telp_pelapor": "02180607000",
                    "keterangan_pelapor": "TGL 16/01/2023 PEMBAYARAN BIAYA PROSES PD (R1T / 2200  VA - B2 / 16500 VA) DENGAN NO AGENDA 224000522212299556 DAN 2240055036514. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. YBS MENGINGINKAN DILAKUKAN REALISASI TGL 02/02/23 JIKA TIDAK AKAN MENGHUBUNGI PLN 123 KEMBALI.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5323020100648",
                    "waktu_lapor": "01/02/2023 15:27:17",
                    "waktu_response": "01/02/2023 15:32:27",
                    "waktu_recovery": "01/02/2023 15:57:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU SANTI ",
                    "alamat_pelapor": "JL SADAKELING 31 /107 KEC LENGKONG KEL BURANGRANG KOTA BANDUNG ",
                    "no_telp_pelapor": "0227321801",
                    "keterangan_pelapor": "GANGGUAN LPB GAGAL , VKRN 43, PTL MENYALA SISA STROOM 27413 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020105367",
                    "waktu_lapor": "01/02/2023 15:27:13",
                    "waktu_response": "01/02/2023 15:27:40",
                    "waktu_recovery": "01/02/2023 17:32:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 7465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "romo",
                    "alamat_pelapor": "jl Moh Sholeh 1",
                    "no_telp_pelapor": "6285810488023",
                    "keterangan_pelapor": "masalah restitusi,sudah 3bulan belum ada pencairan dari pihak PLN \\ndengan no registrasi 5411012147207",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105368",
                    "waktu_lapor": "01/02/2023 15:27:22",
                    "waktu_response": "01/02/2023 15:31:53",
                    "waktu_recovery": "01/02/2023 15:39:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marseline Rihi",
                    "alamat_pelapor": "JL ANGKASA INDAH No.0 RT.3 RW.2 ANGKASA",
                    "no_telp_pelapor": "6281344652428",
                    "keterangan_pelapor": "mati lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JAYAPURA"
                },
                {
                    "no_laporan": "K5423020105369",
                    "waktu_lapor": "01/02/2023 15:27:27",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 16:32:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675265247,
                    "durasi_recovery_time": 1675269122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ekofarm",
                    "alamat_pelapor": "Jalan Tanpa Nama",
                    "no_telp_pelapor": "6281548403990",
                    "keterangan_pelapor": "mohon untuk pembelian token di aplikasi  nominal di tmbahi 2jt, 3jt dan 4jt..  makasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOYOLALI"
                },
                {
                    "no_laporan": "K3223020100295",
                    "waktu_lapor": "01/02/2023 15:28:08",
                    "waktu_response": "01/02/2023 15:30:06",
                    "waktu_recovery": "02/02/2023 07:34:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 118,
                    "durasi_recovery_time": 57847,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MEI  ",
                    "alamat_pelapor": "JL Elysium Walk  NO  002  KEL  TANJUNG BUNGA KEC  TAMALATE KOTA MAKASSAR   ",
                    "no_telp_pelapor": "81283384543",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN  , VKRN 43  PTL NORMAL  SISA KWH  84.4, UPDATE LAPORAN K3223020100295 (CC.32.SUGIARTO01), UPDATE LAPORAN K3223020100295 MOHON BANTUAN DAN LAYANAN SECEPATNYA (CC.32.SUGIARTO01)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020105372",
                    "waktu_lapor": "01/02/2023 15:28:01",
                    "waktu_response": "01/02/2023 15:36:27",
                    "waktu_recovery": "01/02/2023 15:55:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 506,
                    "durasi_recovery_time": 1164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febri Hastono",
                    "alamat_pelapor": "JL SANCANG DALAM No.0 RT.3 RW.7 KP BABAKAN",
                    "no_telp_pelapor": "6285925109464",
                    "keterangan_pelapor": "pengajuan pasang baru belum ada realisasi nya 5382112142665\\n5382112142666\\n5382112142667\\n5382112142668 lokasi sudah mau di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105373",
                    "waktu_lapor": "01/02/2023 15:28:02",
                    "waktu_response": "01/02/2023 15:31:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 33924489,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marseline Rihi",
                    "alamat_pelapor": "JL JLN ANGKASA INDAH JP-11443 No.0",
                    "no_telp_pelapor": "6281344652428",
                    "keterangan_pelapor": "MUTASI_K (G9923020188552:cek jaringan) - padam lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JAYAPURA"
                },
                {
                    "no_laporan": "K5423020105375",
                    "waktu_lapor": "01/02/2023 15:28:05",
                    "waktu_response": "01/02/2023 15:28:34",
                    "waktu_recovery": "01/02/2023 15:43:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 868,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "JL PER BSD BLOK C7 NO.06 SEK 1-6",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100651",
                    "waktu_lapor": "01/02/2023 15:28:30",
                    "waktu_response": "01/02/2023 15:30:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 33924540,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ROHMAN",
                    "alamat_pelapor": "JL. H.DAUD RT-3 RW-3 NO.35 KEL. SUKABUMI SELATAN KEC. KEBON JERUK KOTA JAKBAR.",
                    "no_telp_pelapor": "6285770003151",
                    "keterangan_pelapor": "MUTASI_K (G9923020188484:urgent) - MOHON BANTUAN LAYANAN LPB KET.GAGAL (SETELAH UPDATE VKRN 43) SISA 112.3 KWH NO.METER 45003876401",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020105381",
                    "waktu_lapor": "01/02/2023 15:28:27",
                    "waktu_response": "01/02/2023 15:46:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1104,
                    "durasi_recovery_time": 33923560,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rina",
                    "alamat_pelapor": "JL TEMB MANTUIL GG GANDAPURA UJUNG KLYAN SE No.0 B SELATAN",
                    "no_telp_pelapor": "6289637135948",
                    "keterangan_pelapor": "MUTASI_K (G9923020188497:keypad rusak) - ketika pengisian token, kontak pengisiannya tidak bisa di pencet, ada tulisan -002nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020105383",
                    "waktu_lapor": "01/02/2023 15:28:32",
                    "waktu_response": "01/02/2023 15:29:09",
                    "waktu_recovery": "01/02/2023 15:42:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 820,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.39 SEK XII",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105384",
                    "waktu_lapor": "01/02/2023 15:28:32",
                    "waktu_response": "01/02/2023 18:36:04",
                    "waktu_recovery": "01/02/2023 22:47:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11252,
                    "durasi_recovery_time": 15079,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isra",
                    "alamat_pelapor": "XX BANUARAN NAN XX RT. 05/ RW II No.0 RW.",
                    "no_telp_pelapor": "6285374366878",
                    "keterangan_pelapor": "pembengkakan tagihan listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020105385",
                    "waktu_lapor": "01/02/2023 15:28:38",
                    "waktu_response": "01/02/2023 17:15:17",
                    "waktu_recovery": "01/02/2023 18:02:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6399,
                    "durasi_recovery_time": 2837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herman",
                    "alamat_pelapor": "JL PELITA TAENG No.0 RT.0 RW.0 TAENG",
                    "no_telp_pelapor": "6281342992545",
                    "keterangan_pelapor": "gagal saat pengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105389",
                    "waktu_lapor": "01/02/2023 15:28:46",
                    "waktu_response": "01/02/2023 15:31:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 33924463,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WICA SAJIWO",
                    "alamat_pelapor": "Jl. Perumahan Griya Cilegon Jl. Himalaya I No.7",
                    "no_telp_pelapor": "6282234173150",
                    "keterangan_pelapor": "MUTASI_K (G9923020188476:Mohon dicek) - kwh periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020105392",
                    "waktu_lapor": "01/02/2023 15:28:57",
                    "waktu_response": "01/02/2023 15:29:21",
                    "waktu_recovery": "01/02/2023 15:44:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "PR CLUSTER VIVACIA KAWASAN EMINENT 4 G.12 No.09 RT.0 RW.0 PAGEDANGAN",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105393",
                    "waktu_lapor": "01/02/2023 15:29:15",
                    "waktu_response": "01/02/2023 15:43:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 854,
                    "durasi_recovery_time": 33923762,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "8796076",
                    "nama_pelapor": "IBU TIAS/IBU DIAH ",
                    "alamat_pelapor": "JL- DN NGAJEG NO 12 RT-1 / RW-1 KEL TIRTOMARTANI KEC KALASAN KAB SLEMAN ACUAN LOKASI DEKAT KUA",
                    "no_telp_pelapor": "082137740808",
                    "keterangan_pelapor": "TGL 30/1/23 TUNGGAKAN REKJAN 23  BERIKUT BK  TELAH DILUNASI, NAMUN PTL BELUM DISAMBUNG KEMBALI. PELANGGAN MELAPOR KEMBALI. CC.54.AL_MIRA PUKUL 15.33\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020105394",
                    "waktu_lapor": "01/02/2023 15:29:19",
                    "waktu_response": "01/02/2023 15:29:55",
                    "waktu_recovery": "01/02/2023 15:44:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 859,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE EXMORE No.30 GD SERPONG",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105397",
                    "waktu_lapor": "01/02/2023 15:29:27",
                    "waktu_response": "01/02/2023 15:33:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 33924340,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suparno",
                    "alamat_pelapor": "KP SASAK TIGA No.0 RT.1 RW.5 TRIDAYA ST",
                    "no_telp_pelapor": "6281288208159",
                    "keterangan_pelapor": "MUTASI_K (G9923020188482:gagal token ) - beli token no token tidak bisa input",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020105400",
                    "waktu_lapor": "01/02/2023 15:29:36",
                    "waktu_response": "01/02/2023 15:40:57",
                    "waktu_recovery": "01/02/2023 16:04:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 681,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bpk Sevrin Nono",
                    "alamat_pelapor": "rumah dekat kantor desa manubhara",
                    "no_telp_pelapor": "6281338508915",
                    "keterangan_pelapor": "mohon bantuan pemasangan kwh meter  atas nama wilhemlmina Anu dgn nomor regis  stastus lunas 4373012045454 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5423020105402",
                    "waktu_lapor": "01/02/2023 15:29:48",
                    "waktu_response": "01/02/2023 15:30:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 31,
                    "durasi_recovery_time": 33924552,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede Jamaludin",
                    "alamat_pelapor": "Jl. Praja Dalam G1 No.36",
                    "no_telp_pelapor": "62895384926409",
                    "keterangan_pelapor": "MUTASI_K (G9923020188485:urgent) - setiap di masukan token listrik ada tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020105408",
                    "waktu_lapor": "01/02/2023 15:30:31",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 16:02:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675265431,
                    "durasi_recovery_time": 1675267354,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendri purwanto",
                    "alamat_pelapor": "JL JL KEMAKMURAN No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6282256469173",
                    "keterangan_pelapor": "tidak bisa mengisi ulang voucer token, selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5323020100653",
                    "waktu_lapor": "01/02/2023 15:30:40",
                    "waktu_response": "01/02/2023 15:31:41",
                    "waktu_recovery": "01/02/2023 15:33:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "007695482",
                    "nama_pelapor": "IBU ANAS",
                    "alamat_pelapor": "PR KORPRI SINGKIL BLOK C NO 114",
                    "no_telp_pelapor": "085943303357",
                    "keterangan_pelapor": "MOHON KOREKSI TAGUHAN BULAN JANUARI 2023\\nSTAND METER PLN : 6314 / TGL 29 JANUARI 2023\\nSTAND METER PELANGGAN : 6182 / TGL 30 JANUARI 2023\\nMOHON KONFIRMASI TERKAIT TAGIHAN REKENING BULAN JANUARI 2023,",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOYOLALI"
                },
                {
                    "no_laporan": "K5423020105412",
                    "waktu_lapor": "01/02/2023 15:31:04",
                    "waktu_response": "01/02/2023 15:33:10",
                    "waktu_recovery": "01/02/2023 17:06:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 5585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Debby Aulia R",
                    "alamat_pelapor": "PR METLAND TRANSYOGI RUKO PTM I No.1 CILEUNGSI",
                    "no_telp_pelapor": "628118195779",
                    "keterangan_pelapor": "Ingin tambah daya listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5523020100640",
                    "waktu_lapor": "01/02/2023 15:31:30",
                    "waktu_response": "01/02/2023 16:13:53",
                    "waktu_recovery": "01/02/2023 19:56:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2543,
                    "durasi_recovery_time": 13335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CINDRA BUDI",
                    "alamat_pelapor": "JL CEMARA 3 PR PURI GARDEN BLOK  B4 NO.9 KEL PEGADUNGAN KEC KALI DERES JAKBAR / DEPAN CITRA 1",
                    "no_telp_pelapor": "628561728036",
                    "keterangan_pelapor": "INFO PELANGGAN BERKEBERATAN UNTUK MENUNGGU 7 HARI KERJA TERKAIT NO LAPOR K5323020100438",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105415",
                    "waktu_lapor": "01/02/2023 15:31:30",
                    "waktu_response": "01/02/2023 15:36:43",
                    "waktu_recovery": "01/02/2023 17:00:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 313,
                    "durasi_recovery_time": 5056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SELI ",
                    "alamat_pelapor": "KK  GADING BUKIT  INDAH  JL JL BUKIT GADING RAYA  BL  TC NO 5 KEL  KELAPA GADING KEC  KELAPA GADING PERMAI  ACUAN SAMPING RS MITRA KELUARGA KELAPA GADING ",
                    "no_telp_pelapor": "02129451014",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA KWH 1800",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020105416",
                    "waktu_lapor": "01/02/2023 15:31:24",
                    "waktu_response": "01/02/2023 15:32:09",
                    "waktu_recovery": "01/02/2023 15:44:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "SUMBER KEPOH . TAMAN SARI. KEC DRINGU . PROBOLINGGO",
                    "no_telp_pelapor": "081232725453",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 2716, ST APP (saat ini) TGL 01/02/2023 = 2696. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR DAN TERKUNCI (JIKA PELANGGAN KELUAR), APP SULIT DIJANGKAU DAN TIDAK MENGETAHUI KEDATANGAN PETUGAS).",
                    "media": "Email",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5323020100655",
                    "waktu_lapor": "01/02/2023 15:31:39",
                    "waktu_response": "01/02/2023 15:36:42",
                    "waktu_recovery": "01/02/2023 15:57:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 303,
                    "durasi_recovery_time": 1247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "PR VILA BOGOR INDAH 3 JL- BLOK.BA1 NO.9 RT- RW- KEL KEDUNG HALANG KEC BOGOR UTARA KOTA BOGOR \\n",
                    "no_telp_pelapor": "08129454481",
                    "keterangan_pelapor": "BELUM ADA REALISASI PERMOHONAN PERGESERAN KWH METER NO AGENDA 538210562301314847 NO REG 5382133003403 TGL BAYAR 01/02/2023 STATUS PROSES PLN SAMPAI PEMBAYARAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105424",
                    "waktu_lapor": "01/02/2023 15:32:10",
                    "waktu_response": "01/02/2023 15:59:21",
                    "waktu_recovery": "01/02/2023 16:06:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1631,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "setiawan",
                    "alamat_pelapor": "DN SPD SEKUBING No.",
                    "no_telp_pelapor": "6285750110583",
                    "keterangan_pelapor": "kenapa kwh saat isi token listrik selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINTANG"
                },
                {
                    "no_laporan": "K5423020105427",
                    "waktu_lapor": "01/02/2023 15:32:18",
                    "waktu_response": "01/02/2023 15:38:26",
                    "waktu_recovery": "01/02/2023 15:58:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 1222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sunan Giri Muttaqin",
                    "alamat_pelapor": "JL SWADAYA RAYA No.1 RT.9 RW.3",
                    "no_telp_pelapor": "6281366912721",
                    "keterangan_pelapor": "Selalu gagal mengisi token, padahal nomor token yang saya masukan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020105428",
                    "waktu_lapor": "01/02/2023 15:32:21",
                    "waktu_response": "01/02/2023 15:54:37",
                    "waktu_recovery": "01/02/2023 19:44:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 13782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firman Ramdhani",
                    "alamat_pelapor": "PR PESONA ALAM JATINANGOR B04- 21 No. JATIMUKTI",
                    "no_telp_pelapor": "6285659897959",
                    "keterangan_pelapor": "Permohonan perubahan Daya, Perum Pesona Alam Jatinangor Blok B4 No. 21 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG SARI"
                },
                {
                    "no_laporan": "K5423020105429",
                    "waktu_lapor": "01/02/2023 15:32:27",
                    "waktu_response": "01/02/2023 15:48:50",
                    "waktu_recovery": "01/02/2023 16:11:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 1354,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ida Farida",
                    "alamat_pelapor": "Jl. Kp. Asem No.110",
                    "no_telp_pelapor": "6289636947078",
                    "keterangan_pelapor": "ngisi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105432",
                    "waktu_lapor": "01/02/2023 15:32:31",
                    "waktu_response": "01/02/2023 15:34:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 33924299,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riko Yosefan",
                    "alamat_pelapor": "jln salak raya, perumahan muslim alfalah 3, blok F2 no.9",
                    "no_telp_pelapor": "6281319418896",
                    "keterangan_pelapor": "MUTASI_K (G9923020188492:eror) - kwh eror\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105433",
                    "waktu_lapor": "01/02/2023 15:32:33",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675265553,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edhitya Nusantara Putra",
                    "alamat_pelapor": "JL DUKUH SALEH NO15 PEJERUK SEJAHTRA No.0 RT.0 RW.0 PEJERUK",
                    "no_telp_pelapor": "6281883427999",
                    "keterangan_pelapor": "Pengisian token listrik selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020105435",
                    "waktu_lapor": "01/02/2023 15:32:46",
                    "waktu_response": "01/02/2023 16:14:47",
                    "waktu_recovery": "01/02/2023 17:13:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 3524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julila Afdal",
                    "alamat_pelapor": "JL H SANUSI TLAMAN",
                    "no_telp_pelapor": "6281278443956",
                    "keterangan_pelapor": "sudah beberapa kali input nomer Token tapi gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020105436",
                    "waktu_lapor": "01/02/2023 15:33:08",
                    "waktu_response": "01/02/2023 15:41:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 33923892,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fika",
                    "alamat_pelapor": "DN DAJO No.00 RT.0 RW.0 GUNTURU",
                    "no_telp_pelapor": "6282193160732",
                    "keterangan_pelapor": "MUTASI_K (G9923020188487:gagal token) - pengisian token slalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALUMPANG"
                },
                {
                    "no_laporan": "K5423020105437",
                    "waktu_lapor": "01/02/2023 15:33:09",
                    "waktu_response": "01/02/2023 17:05:51",
                    "waktu_recovery": "01/02/2023 17:17:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5562,
                    "durasi_recovery_time": 681,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rio Augusto Gunawan",
                    "alamat_pelapor": "Jl. Bumi Pancoran Raya A No.5",
                    "no_telp_pelapor": "628111689771",
                    "keterangan_pelapor": "tidak ditemukan kabel listrik dari pln untuk konek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020105438",
                    "waktu_lapor": "01/02/2023 15:33:14",
                    "waktu_response": "01/02/2023 15:37:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 256,
                    "durasi_recovery_time": 33924121,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NOVENDRA",
                    "alamat_pelapor": "PR ISTANA MENTARI C2-17 No. CEMENGKALA",
                    "no_telp_pelapor": "6281333515160",
                    "keterangan_pelapor": "MUTASI_K (G9923020188489:perlu ct) - kwh meter muncul tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020105442",
                    "waktu_lapor": "01/02/2023 15:33:49",
                    "waktu_response": "02/02/2023 04:51:58",
                    "waktu_recovery": "02/02/2023 04:55:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 47889,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL BUNOBOGU NO- RT-3RW-2 DN SATU DS DOMAG MEKAR KEC BUNOBOGU KAB BUOL // DEPAN ORANGE MART ",
                    "no_telp_pelapor": "082230903378",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR AWAL DESEMBER DILAKUKAN BONGKAR RAMPUNG OLEH PETUGAS DILOKASI. SESUAI INFO PELANGGAN SEKITAR AWAL BULAN DESEMBER 22 PELANGGAN DATANG KE APL SETEMPAT UNTUK PELUNASAN DAN MELENGKAPI DATA UNTUK PENYAMBUNGAN KEMBALI, PADA AP2T ID PEL TERDAFTAR LAYANAN PRABAYAR. NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEOK"
                },
                {
                    "no_laporan": "K5423020105443",
                    "waktu_lapor": "01/02/2023 15:33:54",
                    "waktu_response": "01/02/2023 17:18:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6271,
                    "durasi_recovery_time": 33918066,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Kurnia Fitriani",
                    "alamat_pelapor": "DS AJUNG No. RT.002 RW.02 KALISAT",
                    "no_telp_pelapor": "6289509741416",
                    "keterangan_pelapor": "MUTASI_K (G9923020188581:cek) - Kilometer saya mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALISAT"
                },
                {
                    "no_laporan": "K5423020105448",
                    "waktu_lapor": "01/02/2023 15:34:41",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675265681,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lince Namang",
                    "alamat_pelapor": "Lamahora",
                    "no_telp_pelapor": "6281338587965",
                    "keterangan_pelapor": "32195287860",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBATA"
                },
                {
                    "no_laporan": "K5423020105453",
                    "waktu_lapor": "01/02/2023 15:35:03",
                    "waktu_response": "01/02/2023 15:40:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 33923929,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutanto",
                    "alamat_pelapor": "JL MAYJEN KATAMSO No.",
                    "no_telp_pelapor": "6282293711002",
                    "keterangan_pelapor": "MUTASI_K (G9923020188548:gagal token) - Meteran tidak bisa mengisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020105459",
                    "waktu_lapor": "01/02/2023 15:35:41",
                    "waktu_response": "01/02/2023 15:40:50",
                    "waktu_recovery": "01/02/2023 16:34:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 3206,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tedi",
                    "alamat_pelapor": "KP BLUWO No.0 RT.3 RW.3 SK LAKSANA",
                    "no_telp_pelapor": "6285889995900",
                    "keterangan_pelapor": "Token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020105461",
                    "waktu_lapor": "01/02/2023 15:35:51",
                    "waktu_response": "01/02/2023 15:38:46",
                    "waktu_recovery": "01/02/2023 15:40:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA ",
                    "alamat_pelapor": "JL RAYA SEMINYAK NO 19A KEL  SEMINYAK KEC  KUTA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "082235744088",
                    "keterangan_pelapor": "TGL  6/1/23  PROSES PB (B2/82500 VA) DENGAN NO  REG 5512011118057 . TGL  25/1/23 BP DAN UJL  TELAH DILUNASI.TGL 26/1/23  PADA STATUS AP2T TELAH ADA PEMBUATAN SPK DAN PDL AWAL.HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020105462",
                    "waktu_lapor": "01/02/2023 15:35:44",
                    "waktu_response": "01/02/2023 15:48:53",
                    "waktu_recovery": "01/02/2023 16:39:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 789,
                    "durasi_recovery_time": 3017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "JL LUMBU TENGAH 4C NO 236A RT 003 RW 029 KEL BOJONG RAWA LUMBU KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "02129710500",
                    "keterangan_pelapor": "MOHON BANTUAN INFORMASI DAN PENANGANAN. PELANGGAN MENGELUHKAN TERKAIT TERDAPAT TIANG LISTRIK YANG TERDAPAT PADA HALAMAN RUMAH. SESUAI INFO YBS BARU MEMBELI RUMAH DAN JIKA MEMANG TIANG TSB KEWENANGAN PLN YBS MENGINGINKAN BUKTI SURAT DARI AREA SETEMPAT. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN MENGINGINKAN INFORMASI LEBIH LANJUT DARI AREA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020101231",
                    "waktu_lapor": "01/02/2023 15:36:03",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675265763,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "007695482",
                    "nama_pelapor": "IBU ANAS",
                    "alamat_pelapor": "JL PRAMBANAN PR BUMI SINGKIL INDAH GG PRAMBANAN  BLOK C NO 16 RT-1 / RW-1 KEL KARANG GENENG KEC BOYOLALI KAB BOYOLALI, DIDEKAT RS PKU AISYAH BOYOLALI",
                    "no_telp_pelapor": "085943303357",
                    "keterangan_pelapor": "MOHON KOREKSI TAGIHAN BULAN JANUARI 2023\\nSTAND METER PLN : 6314 / TGL 29 JANUARI 2023\\nSTAND METER PELANGGAN : 6182 / TGL 30 JANUARI 2023\\nMOHON KONFIRMASI TERKAIT TAGIHAN REKENING BULAN JANUARI 2023 , UPDATE LAPORAN K5223020101231 (CC.32.SUGIARTO01)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOYOLALI"
                },
                {
                    "no_laporan": "K5423020105471",
                    "waktu_lapor": "01/02/2023 15:36:54",
                    "waktu_response": "01/02/2023 15:39:01",
                    "waktu_recovery": "01/02/2023 16:21:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 2575,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Heri kristianto",
                    "alamat_pelapor": "KP CILANDAK No. RT.3 RW.1 CIRANGKONG",
                    "no_telp_pelapor": "6281287811992",
                    "keterangan_pelapor": "mcb hangus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5523020100648",
                    "waktu_lapor": "01/02/2023 15:37:10",
                    "waktu_response": "01/02/2023 15:38:15",
                    "waktu_recovery": "01/02/2023 15:55:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL - KP KAUM PANDAK NO - RT 04 RW 03 KEL KARADENAN KEC CIBINONG KAB BOGOR PROV JAWA BARAT",
                    "no_telp_pelapor": "087780098226",
                    "keterangan_pelapor": "MOHON PELANGGAN DIKONFIRMASI, PELANGGAN PENDAFTARAN PB (R1MT/900VA)\\nKODE PEMBAYARAN : 5382112141798\\nNO AGENDA : 538219912212207049\\nBP LUNAS PADA TGL (20/12/2022), PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI. PENGADUAN TERKAIT : K5522122700638, K1423013000377",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105477",
                    "waktu_lapor": "01/02/2023 15:37:26",
                    "waktu_response": "01/02/2023 15:43:01",
                    "waktu_recovery": "01/02/2023 17:05:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 335,
                    "durasi_recovery_time": 4975,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sarni La Djani",
                    "alamat_pelapor": "Kosan Orange Depan SMA 8 Kota Ternate Kamar No W",
                    "no_telp_pelapor": "6285228445819",
                    "keterangan_pelapor": "Meter tidak bisa pengisian Mtoken dan telah pengaduan tgl 31 januari 2023 belum di tangani dengan no pengaduan G3223013100667",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020105478",
                    "waktu_lapor": "01/02/2023 15:37:29",
                    "waktu_response": "01/02/2023 15:52:36",
                    "waktu_recovery": "01/02/2023 16:02:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwanda prayoga",
                    "alamat_pelapor": "JL SUMBER AGUNG No.0",
                    "no_telp_pelapor": "6285669786971",
                    "keterangan_pelapor": "kwh meter buram",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105479",
                    "waktu_lapor": "01/02/2023 15:37:31",
                    "waktu_response": "01/02/2023 15:46:40",
                    "waktu_recovery": "01/02/2023 16:03:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 549,
                    "durasi_recovery_time": 982,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "09012802",
                    "nama_pelapor": "BP SALMAN",
                    "alamat_pelapor": "JL MULYOREJO PERTANIA NO.16 RT.04 RW.01 MUL, MULYOREJO, MULYOREJO, KOTA SURABAYA, JAWA TIMUR",
                    "no_telp_pelapor": "082257776744",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. SUDAH DILAKUKAN REALISASI OLEH PETUGAS DAN PENGAJUAN PROSES MIGRASI (R1 / 1300 VA - R1T / 1300 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 511029922301213462 DAN NO REG 5110217030844, SESUAI INFO PELANGGAN BELUM MENDAPATKAN INFORMASI NO REGISTER UNTUK PEMBAYARAN TAGIHAN SUSULAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020105481",
                    "waktu_lapor": "01/02/2023 15:37:47",
                    "waktu_response": "01/02/2023 15:57:30",
                    "waktu_recovery": "01/02/2023 16:13:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1183,
                    "durasi_recovery_time": 956,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUYITNO",
                    "alamat_pelapor": "DN BALONG RT-12 / RW-7 DESA GERIH KEC GERIH KAB NGAWI (DEKAT AGEN BRILINK ) ",
                    "no_telp_pelapor": "085233633127",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14006426291 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. SISA 10 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5423020105482",
                    "waktu_lapor": "01/02/2023 15:37:55",
                    "waktu_response": "01/02/2023 16:24:46",
                    "waktu_recovery": "01/02/2023 16:45:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2811,
                    "durasi_recovery_time": 1232,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOH.YUSUF SANI",
                    "alamat_pelapor": "KP CIOMAS No.0 RT.006 RW.01 CIOMAS",
                    "no_telp_pelapor": "6281297425952",
                    "keterangan_pelapor": "Ada Token meteran rumah yang sudah tidak terpakai dikarenakan rumahnya sudah dirobohkan kurang lebih hampir 2 tahun dan sekarang meteran tersebut menempel di belakang rumah kami,mohon segera untuk di tangani agar terhindar dr hal hal yang tidak di inginkan,Terima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020105484",
                    "waktu_lapor": "01/02/2023 15:38:12",
                    "waktu_response": "01/02/2023 15:46:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 513,
                    "durasi_recovery_time": 33923566,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT MEGA AKSES PERSADA",
                    "alamat_pelapor": "JL Jl.RAYA BANJAR INDAH PERMAI RT.57 RW. No No.0 RT.57 RW.",
                    "no_telp_pelapor": "6281228927108",
                    "keterangan_pelapor": "MUTASI_K (G9923020188500:kabel terkelupas) - mohon dicek kabel lvtc dari tiang ada strum...penghuni kena strum\\nmohon segera dicek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020105488",
                    "waktu_lapor": "01/02/2023 15:38:48",
                    "waktu_response": "01/02/2023 15:55:29",
                    "waktu_recovery": "01/02/2023 16:15:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1001,
                    "durasi_recovery_time": 1195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukmim",
                    "alamat_pelapor": "DN BEKKAE No. PASELLOREN",
                    "no_telp_pelapor": "6282347670498",
                    "keterangan_pelapor": "gagal masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SENGKANG"
                },
                {
                    "no_laporan": "K5423020105492",
                    "waktu_lapor": "01/02/2023 15:38:57",
                    "waktu_response": "01/02/2023 15:42:43",
                    "waktu_recovery": "01/02/2023 16:23:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 226,
                    "durasi_recovery_time": 2473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Murni jaya Hia",
                    "alamat_pelapor": "sitelu ewali",
                    "no_telp_pelapor": "6281397223742",
                    "keterangan_pelapor": "padam sebagian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5423020105494",
                    "waktu_lapor": "01/02/2023 15:39:08",
                    "waktu_response": "01/02/2023 15:52:54",
                    "waktu_recovery": "01/02/2023 16:02:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 826,
                    "durasi_recovery_time": 552,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariyanto",
                    "alamat_pelapor": "JL SUMBER AGUNG METRO K No.0",
                    "no_telp_pelapor": "6283153960367",
                    "keterangan_pelapor": "kWh buram",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105495",
                    "waktu_lapor": "01/02/2023 15:39:11",
                    "waktu_response": "01/02/2023 19:38:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 14369,
                    "durasi_recovery_time": 33909651,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sis mumek",
                    "alamat_pelapor": "JL BONGKUDAI",
                    "no_telp_pelapor": "6285242724981",
                    "keterangan_pelapor": "MUTASI_K (G9923020188731:Perlu dikunjungi Yantek) - gagal mengisi token pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MODAYAG"
                },
                {
                    "no_laporan": "K5423020105497",
                    "waktu_lapor": "01/02/2023 15:39:30",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 18:03:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675265970,
                    "durasi_recovery_time": 1675274600,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "JL KH MUHAMAD DAHLAN NO 11 KP TANJAKAN RT-3 / RW-1 DS TANJAKAN KEC RAJEG KAB TANGERANG ACUAN \\nDEKAT SETEMPAT SMK RIZKY PUTRA HARAPAN",
                    "no_telp_pelapor": "02159355172",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KARENA UPDATE VKRN 43. PTL TIDAK PADAM. SISA 38 KWH. NO TOKEN 67667519517645304231",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020105499",
                    "waktu_lapor": "01/02/2023 15:39:27",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675265967,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DN DS BAHOMAKMUR BLOK B1 KEL  BAHO MAKMUR KEC BAHODOPI KAB. MOROWALI SULAWESI TENGAH (DEKAT UJUNG JTR)",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TGL 17/04/22 PENGAJUAN PROSES PB ( 900 VA) DENGAN NO AGENDA  312119912204163975 DAN NO REG 3121112043732 TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI INFORMASI PELANGGAN SAAT INI ALIRAN LISTRIK TANPA APP DAN TERHUB LANGSUNG DENGAN JARINGAN LISTRIK MILIK TETANGGA. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO K5423013004662, SESUAI INFORMASI PELANGGAN, BELUM DITINDAKLANJUTI. TGL 01/02/23 PELANGGAN SUDAH DIHUBUNGI OLEH PETUGAS, NAMUN DIINFORMASIKAN BAHWA PELAYANAN PASANG BARU WILAYAH TSB SUDAH DITUTUP SEJAK BULAN APRIL 2022",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105500",
                    "waktu_lapor": "01/02/2023 15:39:29",
                    "waktu_response": "01/02/2023 15:49:25",
                    "waktu_recovery": "01/02/2023 15:51:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 596,
                    "durasi_recovery_time": 122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kudori",
                    "alamat_pelapor": "JL DS SINUNUKAN 4 BLOK B",
                    "no_telp_pelapor": "628218484886",
                    "keterangan_pelapor": "info tambah daya pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5123020101108",
                    "waktu_lapor": "01/02/2023 15:39:53",
                    "waktu_response": "01/02/2023 15:50:23",
                    "waktu_recovery": "01/02/2023 16:21:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 1861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIA LESTARI",
                    "alamat_pelapor": "PR CITRA GRAND CLUSTER YELLOW LEAF BLOK I NO 35 KEL SAMBIROTO KEC TEMBALANG KOTA SEMARANG",
                    "no_telp_pelapor": "08111091803",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PROSES PD TARIF R1T DAYA 1300 VA KE TARIF R1T DAYA 2200 VA  DENGAN NO AGENDA 523030122301260267  DAN NO REGISTER 5230315086198 BP BELUM DILUNASI, PELANGGAN INGIN DI BATALKAN DIKARENAKAN PELANGGAN AKAN MENGAJUKAN PERMOHONAN KE DAYA 3500 VA.  PELANGGAN SUDAH LAPOR DENGAN NO LAPOR K5123013101297 STATUS APKT SELESAI NAMUN BELUM ADA TINDAK LANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5323020100659",
                    "waktu_lapor": "01/02/2023 15:40:06",
                    "waktu_response": "01/02/2023 15:41:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33923858,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD HAMZAH",
                    "alamat_pelapor": "JL H PETIR 3 KP. JURAGANAN NO3 RT-3 / RW-6 KEL GRGOL UTARA KEC KEBAYORAN LAMA JAKSEL ",
                    "no_telp_pelapor": "6285716254608",
                    "keterangan_pelapor": "MUTASI_K (G9923020188503:urgent) - LPB KET GAGAL PTL MENYALA  NO METER 32011431395 SISA KWH 19.02 NO TOKEN 47500949600496475758 DAN 68941540928521220786, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020105505",
                    "waktu_lapor": "01/02/2023 15:40:01",
                    "waktu_response": "01/02/2023 16:20:56",
                    "waktu_recovery": "01/02/2023 21:08:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2455,
                    "durasi_recovery_time": 17246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "009603075",
                    "nama_pelapor": "BAPAK DJUNÉT",
                    "alamat_pelapor": "PERUM PONDOK ASRI BLOCK H NO. 8DESA WARUNGDOWO RT 02/ RW 04KECAMATAN POHJENTREK KABUPATEN PASURUANJAWA TIMUR",
                    "no_telp_pelapor": "085108463999",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD BERIKUT MIGRASI (R1 / 450 VA) - (R1T / 900 VA). BERDASARKAN DATA PADA AP2T (KELURAHAN DAN KECAMATAN TIDAK SESUAI). DENGAN NO. KTP PEMILIK 3573020509620003 AN. DJUNET HARSOJO DENGAN STROOM AWAL Rp. 100.000,- PEMOHON MENGAKU SEBAGAI BANGUNAN",
                    "media": "Email",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020105508",
                    "waktu_lapor": "01/02/2023 15:40:28",
                    "waktu_response": "01/02/2023 15:42:38",
                    "waktu_recovery": "01/02/2023 17:56:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 130,
                    "durasi_recovery_time": 8058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL LATSITARDA No. 0  RT 0 RW 0, KAMBU, KAMBU, KOTA KENDARI, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082246792795",
                    "keterangan_pelapor": "TGL 07/11/2022 PROSES PB (R1MT / 900 VA) MELALUI LOKET PLN DENGAN KODE BOOKING 8875540003980804. TGL 07/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN. TERKAIT K5223011701360",
                    "media": "Email",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020105510",
                    "waktu_lapor": "01/02/2023 15:40:40",
                    "waktu_response": "01/02/2023 15:48:09",
                    "waktu_recovery": "01/02/2023 17:08:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 449,
                    "durasi_recovery_time": 4803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002274653",
                    "nama_pelapor": "MARLIYANTO",
                    "alamat_pelapor": "PERMATA DEPOK MIRAH 2 L17 NO.4, PONDOK JAYA, CIPAYUNG DEPOK JAWA - BARAT 16438",
                    "no_telp_pelapor": "081210355107",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER APP  DIKARENAKAN RENOVASI RUMAH DENGAN NO. KTP PEMILIK 3276013006770011 AN. MARLIYANTO  PEMOHON MENGAKU SEBAGAI PEMILIK TERKAIT PENGAJUAN TERSEBUT MOHON PELANGGAN DAPAT DIHUBUNGI",
                    "media": "Email",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020105512",
                    "waktu_lapor": "01/02/2023 15:40:55",
                    "waktu_response": "01/02/2023 20:47:14",
                    "waktu_recovery": "01/02/2023 20:50:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 18379,
                    "durasi_recovery_time": 206,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YOAN ",
                    "alamat_pelapor": "JL PUTRI BUNGSU RT -/- NO. 26 KEL. MATAHALSAN KEC. TANJUNG BALAI UTARA KOTA TANJUNG BALAI PROV SUMUT  (BELAKANG PAJAK STASIUN/ KK RUMAH POTONG) ",
                    "no_telp_pelapor": "082367115752",
                    "keterangan_pelapor": "\\nMOHON TINDAK LANJUT DAN PENYELESAIAN, PELANGGAN MERASA REK BULAN FEB 23 DI TAGIHKAN BESAR. STAND AWAL 39733 STAND AKHIR 40076. DATA ACMT 40276. STAND APP TGL 01/02/23 40307 . YBS MENGINGINKAN INFORMASI LEBIH LANJUT DARI APL SETEMPAT DAN KEBERATAN UNTUK MELAKUKAN PEBAYARAN TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5423020105515",
                    "waktu_lapor": "01/02/2023 15:41:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675266061,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elman Zulkarnaen",
                    "alamat_pelapor": "PR LINGKAR MANUNGGAL No.3NC RT.0 RW.0 BAJUR",
                    "no_telp_pelapor": "6287851265457",
                    "keterangan_pelapor": "Token gagal Masuk dan selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020105517",
                    "waktu_lapor": "01/02/2023 15:41:13",
                    "waktu_response": "01/02/2023 15:43:22",
                    "waktu_recovery": "01/02/2023 15:46:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "KK SERPONG TERRACE BLK F9 No.8 SERPONG",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105520",
                    "waktu_lapor": "01/02/2023 15:41:35",
                    "waktu_response": "01/02/2023 15:43:35",
                    "waktu_recovery": "01/02/2023 15:46:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "KK PURI HARMONI 2 BLOK-K NO. 12 No.0 LEGOK",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105522",
                    "waktu_lapor": "01/02/2023 15:41:52",
                    "waktu_response": "01/02/2023 15:44:06",
                    "waktu_recovery": "01/02/2023 16:30:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 2775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HIMAWAN ",
                    "alamat_pelapor": "JL SALAK RAYA NO 17 RT08/05 KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN JAKBAR",
                    "no_telp_pelapor": "0215804731",
                    "keterangan_pelapor": "LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA K5423020102908  MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 30/01/23 DIKENAKAN PEMUTUSAN UNTUK IDPEL 541102105923 A/N THOMAS SERANTAK. TERKAIT TUNGGAKAN REK DES 22. SESUAI INFO PELANGGAN IDPEL TSB TELAH DI AJUKAN BERHENTI BERLANGGANAN SEJAK 5 TAHUN YANG LALU, DAN DILOKASI HANYA TERPASANG 1 APP DENGAN IDPEL 541102105931 A/N LILIANA RUSLIM, DAN MENGGUNAKAN LAYANAN PRABAYAR, SESUAI INFO PELANGGAN DIKENAKAN PEMUTUSAN. PELANGGAN INFOKAN MENDUGA YANG MENUNGGAK ATAS NAMA THOMAS SERANTAK",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105523",
                    "waktu_lapor": "01/02/2023 15:41:52",
                    "waktu_response": "01/02/2023 16:29:17",
                    "waktu_recovery": "01/02/2023 18:00:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2845,
                    "durasi_recovery_time": 5469,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01104562887",
                    "nama_pelapor": "IBU NISA",
                    "alamat_pelapor": "PR BUMI CITRA LESTARI JL PENGASINAN RAYA BL I6 O 1  KEL PENGASINAN  KEC SAWANGAN DEPOK ACUAN :  GERBANG BCL ",
                    "no_telp_pelapor": "089630270794",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PINDAH APP  DIKARENAKAN ADA RENOVASI IDPEL : 538731982682 .  PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020105526",
                    "waktu_lapor": "01/02/2023 15:41:54",
                    "waktu_response": "01/02/2023 15:43:44",
                    "waktu_recovery": "01/02/2023 15:46:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "PR GOLDEN STONE CLUSTER DIAMOND BLOK B No.6 DKH PINANG",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105528",
                    "waktu_lapor": "01/02/2023 15:42:19",
                    "waktu_response": "01/02/2023 15:43:54",
                    "waktu_recovery": "01/02/2023 15:46:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/30",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105530",
                    "waktu_lapor": "01/02/2023 15:42:32",
                    "waktu_response": "01/02/2023 15:49:51",
                    "waktu_recovery": "01/02/2023 15:59:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 439,
                    "durasi_recovery_time": 572,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hurnaedy",
                    "alamat_pelapor": "DN SERIJATA RT. RW. PERIAN",
                    "no_telp_pelapor": "6287755904375",
                    "keterangan_pelapor": "Tidak bisa diisi pulsa ,,tertulis REJECT, mohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020105531",
                    "waktu_lapor": "01/02/2023 15:42:36",
                    "waktu_response": "01/02/2023 15:55:49",
                    "waktu_recovery": "01/02/2023 16:11:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 793,
                    "durasi_recovery_time": 928,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mar Tono",
                    "alamat_pelapor": "DN GENTONG No. RT.2 RW.3 PASREPAN K",
                    "no_telp_pelapor": "6281358511084",
                    "keterangan_pelapor": "tidak bisa di isi pulsa muncul tulisan gagal udah di coba beberapa kali tetap muncul tulisan gagal sedangkan token yang di beli di cek udah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020105532",
                    "waktu_lapor": "01/02/2023 15:42:39",
                    "waktu_response": "01/02/2023 15:48:25",
                    "waktu_recovery": "01/02/2023 16:43:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 3315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FERRY GUNADI",
                    "alamat_pelapor": "JL PUYUH DALAM No.5 RT.006 RW.09 SDG SERANG",
                    "no_telp_pelapor": "62895804805090",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020105536",
                    "waktu_lapor": "01/02/2023 15:42:58",
                    "waktu_response": "01/02/2023 15:53:10",
                    "waktu_recovery": "01/02/2023 16:01:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariyanto",
                    "alamat_pelapor": "JL SUMBER AGUNG METRO K No.0",
                    "no_telp_pelapor": "6283153960367",
                    "keterangan_pelapor": "kWh minta diganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105538",
                    "waktu_lapor": "01/02/2023 15:43:06",
                    "waktu_response": "02/02/2023 19:35:14",
                    "waktu_recovery": "02/02/2023 19:39:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 100328,
                    "durasi_recovery_time": 261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FADLY",
                    "alamat_pelapor": "DESA TEKANA.KEC.BUANA PEMACA.OKU SELATAN.SUMATERA SELATAN",
                    "no_telp_pelapor": "085366775656",
                    "keterangan_pelapor": "TERKAIT: K5423012700288, KURANG TAGIH. ST AW 26689, ST AK 27588 REK JANUARI 2023, ST BERDASARKAN ANGKA ACMT JANUARI 2023 = 29102. REK (BELUM DILUNASI). RUMAH DIHUNI, BERPAGAR DAN TERKUNCI, KWH MUDAH DIJANGKAU DAN TIDAK TAHU PETUGAS RUTIN DATANG/TIDAK. ID PEL 147700020694 SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI Unit PLN SETEMPAT",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP MUARA DUA"
                },
                {
                    "no_laporan": "K5423020105541",
                    "waktu_lapor": "01/02/2023 15:43:38",
                    "waktu_response": "01/02/2023 15:50:01",
                    "waktu_recovery": "01/02/2023 16:15:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 383,
                    "durasi_recovery_time": 1522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SLAMET ",
                    "alamat_pelapor": "GG GAYA NO 32 RT-9 / RW-1 KEL PASAR MINGGU KEC PASAR MINGGU KOTA JAKARTA SELATAN ACUAN : BELAKANG TERMINAL ISMA LAUNDRY",
                    "no_telp_pelapor": "082122517212",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH TIDAK BERKURANG) SEJAK 1 MINGGU YANG LALU. ID METER 14205750681. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105546",
                    "waktu_lapor": "01/02/2023 15:43:59",
                    "waktu_response": "01/02/2023 19:36:43",
                    "waktu_recovery": "01/02/2023 22:37:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 13964,
                    "durasi_recovery_time": 10856,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "julia karina",
                    "alamat_pelapor": "JL SUNAN GIRI No. RT.5 SUKA KARYA",
                    "no_telp_pelapor": "6282186892790",
                    "keterangan_pelapor": "Diperlukan Perubahan Daya secepatnya Untuk Kebutuhan Bisnis Rental Playstation Ruko",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5423020105547",
                    "waktu_lapor": "01/02/2023 15:44:02",
                    "waktu_response": "01/02/2023 15:52:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 521,
                    "durasi_recovery_time": 33923208,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Shiddiq Multazam",
                    "alamat_pelapor": "JL TM. PAHLAWAN No. DS. PEUNIT",
                    "no_telp_pelapor": "6282272236400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188501:kabel lepas dari fixed) - kabel terlalu rendah berbahaya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020105548",
                    "waktu_lapor": "01/02/2023 15:44:20",
                    "waktu_response": "01/02/2023 17:27:32",
                    "waktu_recovery": "01/02/2023 17:29:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6192,
                    "durasi_recovery_time": 136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKI ERIK",
                    "alamat_pelapor": "JL PALEMBANG JAMBI  RT 03/01 KEL TELANG KEC BAYUNG LENCIR KAB MUSI BANYUASIN SUMATERA SELATAN ACUAN DEKAT SDN TELANG ",
                    "no_telp_pelapor": "02131990399",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 03/01/2023 TELAH DILUNASI PEMBAYARAN  PROSES PB (I2/23.000 VA)  DENGAN NO REG  1435011072635 . SESUAI INFO PELANGGAN TELAH DILAKUKAN SURVEY  NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. NO LAPOR SEBELUMNYA K5423011201082 ,K5423011804464 DAN K5423013104730",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BULIAN"
                },
                {
                    "no_laporan": "K5423020105549",
                    "waktu_lapor": "01/02/2023 15:44:11",
                    "waktu_response": "01/02/2023 15:52:21",
                    "waktu_recovery": "01/02/2023 16:02:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 490,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwanda prayoga",
                    "alamat_pelapor": "JL SUMBER AGUNG No.0",
                    "no_telp_pelapor": "6285669786971",
                    "keterangan_pelapor": "kwh meter minta di ganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105550",
                    "waktu_lapor": "01/02/2023 15:44:13",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675266253,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Husni Mubarok",
                    "alamat_pelapor": "DN GUWA No. RT.1 RW.3",
                    "no_telp_pelapor": "6282337756849",
                    "keterangan_pelapor": "+62 823-3775-6849",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020105551",
                    "waktu_lapor": "01/02/2023 15:44:16",
                    "waktu_response": "01/02/2023 15:46:03",
                    "waktu_recovery": "01/02/2023 16:37:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 3060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bambang Irawan",
                    "alamat_pelapor": "JL UTAMA No.5 RT.2 RW.6",
                    "no_telp_pelapor": "6281284420000",
                    "keterangan_pelapor": "Pembayaran Tagihan tidak sesuai dengan SWACAM yang saya ambil. Pemakaian saya 56 KWH... tagihan 80 ribuan... mendadak bengkak jadi 100 ribuan... mohon ditinjau ulang...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020105556",
                    "waktu_lapor": "01/02/2023 15:44:34",
                    "waktu_response": "01/02/2023 15:49:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 279,
                    "durasi_recovery_time": 33923418,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mollina Kenanga Haphsari",
                    "alamat_pelapor": "JL JOKO No.945 BKT LAMA",
                    "no_telp_pelapor": "6282281844925",
                    "keterangan_pelapor": "MUTASI_K (G9923020188575:gangguan rumah) - listrik saya udah 15 menit ga stabil, hidup mati, bener bener bisa mengancam peralatan elektronik saya nih. solusinya tolong dicarikan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020105559",
                    "waktu_lapor": "01/02/2023 15:45:05",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675266305,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "windyaginta@gmail.com",
                    "alamat_pelapor": "JL STM-PEMBANGUNAN NO 16 KEL SITIREJO II MEDAN AMPLAS",
                    "no_telp_pelapor": "085286336636",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 75461, ST APP TGL 01/02/2023 = 75432 . REK (TELAH DILUNASI). (kondisi persil dihuni, letak kWh mudah dijangkau dan posisi petugas rutin datang).",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020105565",
                    "waktu_lapor": "01/02/2023 15:45:10",
                    "waktu_response": "01/02/2023 16:42:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3433,
                    "durasi_recovery_time": 33920228,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ikhsan Pasinringi",
                    "alamat_pelapor": "JL DG TATA I NO No.0",
                    "no_telp_pelapor": "6281524549494",
                    "keterangan_pelapor": "MUTASI_K (G9923020188631:padam) - 10 - 15 Menit Mati dari KwH nya. terjadi saat ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020105566",
                    "waktu_lapor": "01/02/2023 15:45:19",
                    "waktu_response": "01/02/2023 15:48:34",
                    "waktu_recovery": "01/02/2023 15:53:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000798556",
                    "nama_pelapor": "IBU APRIL",
                    "alamat_pelapor": "JL TITIRAN DALAM I NO 86 RT 02 RW 03  KEL SADANG SERANG KEC COBLONG KOTA BANDUNG ACUAN LOKASI DEKAT MINIMARKET INDOMARET ",
                    "no_telp_pelapor": "089608910976",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN. DENGAN NO TOKEN 25474681876903913984\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020105567",
                    "waktu_lapor": "01/02/2023 15:45:15",
                    "waktu_response": "01/02/2023 15:51:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 33923295,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Junaidi kalem Junaidi kalem",
                    "alamat_pelapor": "kateng",
                    "no_telp_pelapor": "6287863543163",
                    "keterangan_pelapor": "MUTASI_K (G9923020188499:penanganan gangguan) - kwh periksa 14399131862",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020105568",
                    "waktu_lapor": "01/02/2023 15:45:15",
                    "waktu_response": "01/02/2023 15:51:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 33923291,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sigit Adi Cahyono",
                    "alamat_pelapor": "JL WISNU No.0 PEKUTATAN",
                    "no_telp_pelapor": "6287851313175",
                    "keterangan_pelapor": "MUTASI_K (G9923020188498:gangguan teknis) - Phase R dan T Drop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NEGARA"
                },
                {
                    "no_laporan": "K5423020105569",
                    "waktu_lapor": "01/02/2023 15:45:27",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675266327,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DN DESA BAHOMAKMUR,  KEL BAHO MAKMUR, KEC  BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TGL 14/4/22 BIAYAPROSES  PB (  R1T/1300 VA ) DENGAN NO REG  3121112043690 TELAH DILUNASI NAMUN HINGGA SAAT INI BELUM ADA REALISASI . SESUAI INFO PELANGGAN TELAH DIHUBUNGI PETUGAS NAMUN BELUM ADA TINDAKLANJUTI. MENGACU PADA LAPORAN K5423013002463 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105573",
                    "waktu_lapor": "01/02/2023 15:45:34",
                    "waktu_response": "01/02/2023 16:05:52",
                    "waktu_recovery": "01/02/2023 16:15:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1218,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nazarudin nazar",
                    "alamat_pelapor": "jln uwe salura",
                    "no_telp_pelapor": "6285395468084",
                    "keterangan_pelapor": "tdk bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020105574",
                    "waktu_lapor": "01/02/2023 15:45:44",
                    "waktu_response": "01/02/2023 15:52:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 395,
                    "durasi_recovery_time": 33923232,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "MUTASI_K (G9923020188519:Mohon bantuannya) - isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020105575",
                    "waktu_lapor": "01/02/2023 15:45:45",
                    "waktu_response": "01/02/2023 15:57:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 695,
                    "durasi_recovery_time": 33922931,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001315412",
                    "nama_pelapor": "FABIOLA / fabiolaaaaaaaac",
                    "alamat_pelapor": "DSN. KUPANG RT/RW 002/002, DS. TEBEL, KEC. BARENG, KAB. JOMBANG",
                    "no_telp_pelapor": "085704029438",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEBRUARI 2023) = 10692, ST APP PADA ACMT = 10687. REK (BELUM DILUNASI). (PERSIL DIHUNI, BERPAGAR TIDAK TERKUNCI, LETAK KWH MUDAH DIJANGKAU DAN PETUGAS KADANG-KADANG ADA YANG CEK. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Twitter",
                    "nama_ulp": "ULP NGORO"
                },
                {
                    "no_laporan": "K5323020100663",
                    "waktu_lapor": "01/02/2023 15:45:48",
                    "waktu_response": "01/02/2023 15:46:35",
                    "waktu_recovery": "01/02/2023 15:57:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01115693697",
                    "nama_pelapor": "IBU NINA TANJUNG",
                    "alamat_pelapor": "JL REBANA NO 6 RT-3 / RW-3 KEL TURANGGA KEC LENGKONG KOTA BANDUNG",
                    "no_telp_pelapor": "082216623450",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43. NO TOKEN 29219839053364290322. KONDISI PTL MENYALA. SISA STROOM 230.13 KWH NO METER 01115693697",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5523020100654",
                    "waktu_lapor": "01/02/2023 15:46:17",
                    "waktu_response": "01/02/2023 15:48:37",
                    "waktu_recovery": "01/02/2023 15:52:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 140,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01121310062",
                    "nama_pelapor": "IBU HIDAYATI",
                    "alamat_pelapor": "DS DSN LENDANG BAGIK ",
                    "no_telp_pelapor": "081907225639",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.64\\nNO TOKEN 1009 2490 6174 3364 1627 DAN 4883 8414 6802 0294 4807",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020105579",
                    "waktu_lapor": "01/02/2023 15:46:18",
                    "waktu_response": "01/02/2023 16:11:16",
                    "waktu_recovery": "01/02/2023 17:07:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1498,
                    "durasi_recovery_time": 3401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "pemasangan bary",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020105581",
                    "waktu_lapor": "01/02/2023 15:46:25",
                    "waktu_response": "01/02/2023 15:51:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 278,
                    "durasi_recovery_time": 33923308,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Husni Mubarok",
                    "alamat_pelapor": "DN GUWA No. RT.1 RW.3",
                    "no_telp_pelapor": "6282337756849",
                    "keterangan_pelapor": "MUTASI_K (G9923020188496:periksa) - di khw meter ada tulisan PERIKSA\\nMINTA SOLUSI\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020105589",
                    "waktu_lapor": "01/02/2023 15:47:10",
                    "waktu_response": "01/02/2023 15:47:57",
                    "waktu_recovery": "01/02/2023 15:50:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SALIKAH",
                    "alamat_pelapor": "bolang ",
                    "no_telp_pelapor": "6283165494642",
                    "keterangan_pelapor": "kwhnya rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020105591",
                    "waktu_lapor": "01/02/2023 15:47:10",
                    "waktu_response": "01/02/2023 15:50:15",
                    "waktu_recovery": "01/02/2023 16:15:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 1515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REWIN",
                    "alamat_pelapor": "JL JATI PADANG GG MASJID AL RIDWAN 3 NO 88C RT-3 / RW-6 KEL JATI PADANG KEC PASAR MINGGU JAKSEL ",
                    "no_telp_pelapor": "081380643028",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 1/2/23 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER 14006641543 DAN PADA STATUS P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5523020100656",
                    "waktu_lapor": "01/02/2023 15:47:56",
                    "waktu_response": "01/02/2023 15:48:23",
                    "waktu_recovery": "01/02/2023 16:55:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 4048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAWAN",
                    "alamat_pelapor": "JL PR CLUS BANYAN VILLE BLK.H10 NO.01 KEL SERPONG KEC SERPONG KOTA TANGSEL. LOKASI : ",
                    "no_telp_pelapor": "62816842855",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 1.57\\nNO TOKEN : 0339 7898 7838 0701 3378.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105595",
                    "waktu_lapor": "01/02/2023 15:47:53",
                    "waktu_response": "01/02/2023 16:46:45",
                    "waktu_recovery": "01/02/2023 19:09:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3532,
                    "durasi_recovery_time": 8584,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "meidiana",
                    "alamat_pelapor": "JL SMU NEG 19 15 ULU",
                    "no_telp_pelapor": "6283157739688",
                    "keterangan_pelapor": "gagal masukin token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020105598",
                    "waktu_lapor": "01/02/2023 15:48:01",
                    "waktu_response": "01/02/2023 15:48:35",
                    "waktu_recovery": "01/02/2023 15:50:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "PR GRIYA DAMAI CIATER No.04",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105599",
                    "waktu_lapor": "01/02/2023 15:48:09",
                    "waktu_response": "01/02/2023 17:13:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5096,
                    "durasi_recovery_time": 33918386,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilyas Riskiyanto As Ari",
                    "alamat_pelapor": "JL KENANGA No.- RT.2 RW.2 PATOKAN",
                    "no_telp_pelapor": "62859180412718",
                    "keterangan_pelapor": "MUTASI_K (G9923020188572:cek) - Tidak bisa Isi token, jika di isi ada tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5423020105601",
                    "waktu_lapor": "01/02/2023 15:48:19",
                    "waktu_response": "01/02/2023 15:48:49",
                    "waktu_recovery": "01/02/2023 15:51:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/31",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105602",
                    "waktu_lapor": "01/02/2023 15:48:30",
                    "waktu_response": "01/02/2023 16:14:03",
                    "waktu_recovery": "01/02/2023 18:23:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 7770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUTRI",
                    "alamat_pelapor": "PR DUTA GARDEN BLOK H NO 19 JL HUSEIN SASTRANEGARA KEL JURUMUDI KEC BENDA KOTA TANGERANG (ACUAN LOKASI: SEBELAH KAFE KONGJI)",
                    "no_telp_pelapor": "085156941028",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN TGL 01/02/23  DILAKUKAN PERGANTIAN APP DIKARENAKAN RUSAK DENGAN NO METER 32203921310 MENJADI NO METER 45103511569 NAMUN YBS MEMPUNYAI NO TOKEN YG BELUM DI INPUT KE  APP METER LAMA SEBESAR RP 500.000 1  KALI PEMBELIAN DGN NO TOKEN 5852 5797 0419 9921 4870.YBS MENGINGINKAN DIKONVERSI PADA NO METER BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105607",
                    "waktu_lapor": "01/02/2023 15:48:39",
                    "waktu_response": "01/02/2023 15:49:11",
                    "waktu_recovery": "01/02/2023 15:51:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "KK CLUSTER COSTA RICA E11 No.9 SERPONG",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100657",
                    "waktu_lapor": "01/02/2023 15:48:58",
                    "waktu_response": "01/02/2023 16:34:48",
                    "waktu_recovery": "01/02/2023 16:36:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2750,
                    "durasi_recovery_time": 110,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86006816200",
                    "nama_pelapor": "BP RIDO ",
                    "alamat_pelapor": "DN BETEK BARAT RT 1 RW 1 DS BETEK KEC MOJOAGUNG KAB JOMBANG \\nLOKASI: DEKAT MASJID",
                    "no_telp_pelapor": "085669603063",
                    "keterangan_pelapor": "TGL 28/10/2022 PENANGANAN GANGGUAN PTL PADAM NYALA (900VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG (APP METER DICABUT). NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5322102802042. PELANGGAN DIBERIKAN SURAT BERITA ACARA. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MOJOAGUNG"
                },
                {
                    "no_laporan": "K5423020105609",
                    "waktu_lapor": "01/02/2023 15:48:59",
                    "waktu_response": "01/02/2023 15:49:22",
                    "waktu_recovery": "01/02/2023 15:51:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "KK PREMIER MANSION KAV M PDJ No.8 SRP",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105611",
                    "waktu_lapor": "01/02/2023 15:49:04",
                    "waktu_response": "01/02/2023 15:58:28",
                    "waktu_recovery": "02/02/2023 00:19:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 30052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedy setiawan",
                    "alamat_pelapor": "DS TL KELAPA No.4 KARYA BARU",
                    "no_telp_pelapor": "628973873871",
                    "keterangan_pelapor": "meteran listrik mati ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5323020100666",
                    "waktu_lapor": "01/02/2023 15:49:07",
                    "waktu_response": "01/02/2023 15:49:52",
                    "waktu_recovery": "01/02/2023 16:29:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 2365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000083413",
                    "nama_pelapor": "BPK ERIK",
                    "alamat_pelapor": "KK KEMANG PRATAMA REGENCY JL KUMALA 2 BLOK M NO.26 KEL BOJONG RAWA LUMBU KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "081210001835",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN UNTUK KONFIRMASI ALASAN MENGAPA TAGIHAN SUSULAN KOMPENSASI UJL RP.388.640 DI NO REGISTERNYA 5374170008713 BARU DITAGIHAN SEMENTARA YBS SUDAH MENGGUNAKAN PRABAYAR SUDAH HAMPIR 2 TAHUN. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020105615",
                    "waktu_lapor": "01/02/2023 15:49:43",
                    "waktu_response": "01/02/2023 15:59:29",
                    "waktu_recovery": "01/02/2023 16:15:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 586,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NATALIA ",
                    "alamat_pelapor": "PR RESIDENCE JL PANCORAN TIMUR RAYA NO.32A KEL PANCORAN KEC PANCORAN JAKSEL DEKAT ALFAMART",
                    "no_telp_pelapor": "081281099200",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 06/01/23, DILAKUKAN PENANGANAN APP RUSAK OLEH PETUGAS GANGGUAN DENGAN CARA DI SAMBUNG LANGSUNG DI APP. PELANGGAN DIBERIKAN BERITA ACARA NO LG:005281 MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 06/01/23, DILAKUKAN PENANGANAN APP RUSAK OLEH PETUGAS GANGGUAN DENGAN CARA DI SAMBUNG LANGSUNG DI APP. PELANGGAN DIBERIKAN BERITA ACARA NO LG:005281",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105616",
                    "waktu_lapor": "01/02/2023 15:49:40",
                    "waktu_response": "01/02/2023 15:55:08",
                    "waktu_recovery": "01/02/2023 16:33:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 2280,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldi Satrianugraha",
                    "alamat_pelapor": "JL- KP SIMPUR TEGAL NO 86 RT 01/01 KEL CIANTRA KEC CIKARANG SELATAN KAB BEKASI JABAR // DEKAT TOKO JARI ",
                    "no_telp_pelapor": "6283105151189",
                    "keterangan_pelapor": "token sayah kenaph terblokir ya pak // MOHON BANTUAN DAN PENYELESAIAN TGL 01/02/2023 PELANGGAN DENGAN ID METER : 86003607644 TIDAK DAPAT MELAKUKAN TRANSAKSI PEMBELIAN TOKEN. DATA PADA P2APST BLOCKING PEMBELIAN NAMUN TIDAK TERDAPAT NO REG PEMBAYARANNYA. PTL TIDAK PADAM SISA 258 KWH.LAPOR KEMBALI TGL 01/02/2023 16:19 CC.54.MEGAWATI ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105618",
                    "waktu_lapor": "01/02/2023 15:50:16",
                    "waktu_response": "01/02/2023 15:55:57",
                    "waktu_recovery": "01/02/2023 20:14:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 341,
                    "durasi_recovery_time": 15517,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DEDEH ",
                    "alamat_pelapor": "JL PEMUDA ASLI I NO 77B RT-3 / RW-3 KEL RAWA MANGUN KEC PULOGADUNG, JAKARTA TIMUR. ACUAN : DEPAN UNJ",
                    "no_telp_pelapor": "0214754974",
                    "keterangan_pelapor": "MOHON PERIKSA APP, ANGKA REGISTER APP TIDAK BEROPERASI SEJAK TGL 27/01/23 (SESUAI INFO PETUGAS YANG DATANG KE LOKASI).",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105620",
                    "waktu_lapor": "01/02/2023 15:50:34",
                    "waktu_response": "01/02/2023 16:57:36",
                    "waktu_recovery": "01/02/2023 17:08:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4022,
                    "durasi_recovery_time": 653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aziza Putri hrp",
                    "alamat_pelapor": "jln.Raya Mandailing km 18 kel.pintupadang 2 kec.Batang Angkola kab.Tapanuli selatan prov.Sumatra utara ( Posisi rumah : di depan jln raya adaToko obat Aziza gabena )",
                    "no_telp_pelapor": "6283103715170",
                    "keterangan_pelapor": "Selamat siang bpk/ibu\\nMohon untuk pengaduan pemindahan tiang listrik karena berada tepat di depan rumah kami juga menghalangi jalan masuk ke rumah kami dan kami punya anak balita saya takut nanti di pegangin traponya soalnya tiang listrik nya tegangan tinggi dan rencana mau membangun tempat usaha di depan rumah ini\\nTerimakasih \\nmohon bantuannya bpk/ibu ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020105624",
                    "waktu_lapor": "01/02/2023 15:50:56",
                    "waktu_response": "01/02/2023 16:46:01",
                    "waktu_recovery": "02/02/2023 07:34:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3305,
                    "durasi_recovery_time": 53303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risal Daengunyil",
                    "alamat_pelapor": "Jl. Baji Minasa No.8",
                    "no_telp_pelapor": "6287839121474",
                    "keterangan_pelapor": "mauka isi pulsa na tidak bisa di temukan idpl nya.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020105625",
                    "waktu_lapor": "01/02/2023 15:51:18",
                    "waktu_response": "01/02/2023 16:00:51",
                    "waktu_recovery": "01/02/2023 17:05:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 573,
                    "durasi_recovery_time": 3894,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUROTO",
                    "alamat_pelapor": "JL NAROGONG DN PASIRANGIN GRIYA ALAM SENTOSA RT0/0 NO 0 KEL CILENGSI KEC BOGOR KOTA BOGOR BLOK I ACUAN LOKASI SEBELAH MASJID MIFTAHUL JANAH ",
                    "no_telp_pelapor": "082111800808",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 6051.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K1223020100293",
                    "waktu_lapor": "01/02/2023 15:51:13",
                    "waktu_response": "01/02/2023 18:24:22",
                    "waktu_recovery": "01/02/2023 18:26:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9189,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDI JOHAN ",
                    "alamat_pelapor": "JL KPT.JUMHANA GG.SAIKUN NO 128-CRT - RW - KEL -  KEC - KOTA MEDAN ACUAN : DEPAN ARMAJUN WISATA ",
                    "no_telp_pelapor": "06237597035",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JANURI 2023 = 32.213   APP TGL 01/02/2023 = 29.765. RUMAH TIDAK  DIHUNI.TIDAK MENGETAHUI PETUGAS CATAT METER SERING DATANG. APP SULIT DIJAKAU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020105631",
                    "waktu_lapor": "01/02/2023 15:51:29",
                    "waktu_response": "01/02/2023 16:17:57",
                    "waktu_recovery": "01/02/2023 18:55:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 9440,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YELI",
                    "alamat_pelapor": "JALAN EMERALD NO 18 PERUMAHAN PINDOK PERMATA SUCI MANYAR ,GRESIK,JAWA TIMUR",
                    "no_telp_pelapor": "081230607704",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 291. ",
                    "media": "Email",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020105636",
                    "waktu_lapor": "01/02/2023 15:52:54",
                    "waktu_response": "01/02/2023 15:55:20",
                    "waktu_recovery": "01/02/2023 16:51:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 3374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wandy Muchtar",
                    "alamat_pelapor": "kp Simpur RT O1/01 ",
                    "no_telp_pelapor": "6281364675601",
                    "keterangan_pelapor": "tak bisa masukan pulsa listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105637",
                    "waktu_lapor": "01/02/2023 15:52:54",
                    "waktu_response": "01/02/2023 15:55:57",
                    "waktu_recovery": "01/02/2023 16:11:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 914,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sis Bolo",
                    "alamat_pelapor": "DN TEGAL ANYAR No. RT.001 RW.01 PUSPO",
                    "no_telp_pelapor": "6282334729212",
                    "keterangan_pelapor": "meter hidup gak ada strum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020105639",
                    "waktu_lapor": "01/02/2023 15:53:02",
                    "waktu_response": "01/02/2023 17:06:14",
                    "waktu_recovery": "01/02/2023 17:17:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4392,
                    "durasi_recovery_time": 666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001055419",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "KP KUKUSAN  RT 2/1 JL RAWA PULE  I NO 7A KEL KUKUSAN KEC BEJI KOTA DEPOK  SETEMPAT PONDOK NIKO ",
                    "no_telp_pelapor": "02122113586",
                    "keterangan_pelapor": "TGL  1/2/23   TUNGGAKAN REK  JANUARI 23 DAN REKENING BERJELAN FEBRUARI 23  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG HARI INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020105648",
                    "waktu_lapor": "01/02/2023 15:54:23",
                    "waktu_response": "01/02/2023 16:09:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 885,
                    "durasi_recovery_time": 33922223,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "eni sumaryati",
                    "alamat_pelapor": "Bendorejo",
                    "no_telp_pelapor": "628174955925",
                    "keterangan_pelapor": "MUTASI_K (G9923020188518:ditindaklanjuti ) - sudah membeli pulsa listrik via ATM BRI, sudah keluar no token dimasukan gagal terus padahal sudah mengisi token dengan benar, listrik tidak mengisi, mohon solusinya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020105649",
                    "waktu_lapor": "01/02/2023 15:54:26",
                    "waktu_response": "01/02/2023 15:54:52",
                    "waktu_recovery": "01/02/2023 16:09:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "PR ALLOGIO BLK.B/18 HD SERPO No.",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105650",
                    "waktu_lapor": "01/02/2023 15:54:27",
                    "waktu_response": "01/02/2023 15:55:11",
                    "waktu_recovery": "01/02/2023 16:25:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 1806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "33452",
                    "nama_pelapor": "BP BEKTI  ",
                    "alamat_pelapor": "ANITA SALON JL CBD J NO.02  BINTARO SEKTOR 9 KEL PONDOK AREN KEC PONDOK PUCUNG",
                    "no_telp_pelapor": "02174864476",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI .PTL MINTA SEGERA DISAMBUNG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020105652",
                    "waktu_lapor": "01/02/2023 15:54:44",
                    "waktu_response": "01/02/2023 15:55:03",
                    "waktu_recovery": "01/02/2023 16:10:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/37",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105654",
                    "waktu_lapor": "01/02/2023 15:54:53",
                    "waktu_response": "01/02/2023 16:01:57",
                    "waktu_recovery": "01/02/2023 16:13:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ihsan",
                    "alamat_pelapor": "Ps. Panjang",
                    "no_telp_pelapor": "6281285603204",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERKAIT PERMOHONAN PASANG BARU YANG MANA TELAH DILAKUKAN PEMBAYARAN PADA TANGGAL 17 JANUARI 2023 DENGAN NO REGISTRASI 1155012014305 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MOHON AGAR SEGERA DITINDAK LANJUTI UNTUK DILAKUKAN CETAK PERINTAH KERJA TERIMA KASIH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBULUSSALAM"
                },
                {
                    "no_laporan": "K5423020105655",
                    "waktu_lapor": "01/02/2023 15:54:57",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675266897,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khusnul Khotimah",
                    "alamat_pelapor": "DS BRANGKAL RT3/3 No. RT. 3 RW. 3 PARENGAN",
                    "no_telp_pelapor": "6288216907875",
                    "keterangan_pelapor": "pembayaran biasanya 200 ribu lebih sekarang hanya 50 ribu an",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020105656",
                    "waktu_lapor": "01/02/2023 15:55:01",
                    "waktu_response": "01/02/2023 15:55:20",
                    "waktu_recovery": "01/02/2023 16:10:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "KK BSD BLK D1 NO 21 SEK 12-2 No.0 RT.0 RW.0 SERPONG",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105659",
                    "waktu_lapor": "01/02/2023 15:55:20",
                    "waktu_response": "01/02/2023 15:55:42",
                    "waktu_recovery": "01/02/2023 16:10:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "KP PINANG RT 02/02 PINANG No.0",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100660",
                    "waktu_lapor": "01/02/2023 15:55:31",
                    "waktu_response": "01/02/2023 16:12:03",
                    "waktu_recovery": "01/02/2023 16:43:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 992,
                    "durasi_recovery_time": 1900,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAKIH",
                    "alamat_pelapor": "JL SWANTARA   NO.3  RT-9 / RW-5 KEL JATIASIH KEC JATIRAKSA KOTA BEKASI RUMAH WARNA ORANGE DPN RUMAH NO 120",
                    "no_telp_pelapor": "6281574666778",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100817, PELANGGAN INFOKAN TGL 01/02/2023 ADA 2 PETUGAS DATANG BONGKAR RAMPUNG APP BAHWA ADA KESALAHAN P2TL AN PETUGAS ALI DAN FEBRIAN (DIBERIKAN KARTU BIRU). KEMUDIAN ADA 2 PETUGAS DATANG LAGI BAHWA PELANGGAN HARUS MEMBAYAR DENDA DENGAN PENAWARAN CALO NOMINAL DENDA LEBIH KECIL.\\n\\nPELANGGAN MEMINTA UNTUK DIKONFRIMASI KARENA MERASA TIDAK MELAKUKAN P2TL DAN KEBENARAN PETUGAS TERSEBUT. KONDISI PTL DISAMBUNG LANGSUNG\\nPLG TLH DI ARAHKAN KE UNIT PLG MNGHBNG KMBLCC.32.SUPARMAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105662",
                    "waktu_lapor": "01/02/2023 15:55:46",
                    "waktu_response": "01/02/2023 16:00:54",
                    "waktu_recovery": "01/02/2023 16:09:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 308,
                    "durasi_recovery_time": 495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NENGSIH",
                    "alamat_pelapor": "JL TREMBESI BLOK D3 NO 518 KEMAYORAN KEL PADEMANGAN TIMUR KEC PADEMANGAN JAKARTA UTARA  . SETEMPAT RUKO SOHO",
                    "no_telp_pelapor": "02154213854",
                    "keterangan_pelapor": "TGL 27/01/23  TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI VIA M-BANKING BCA. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105663",
                    "waktu_lapor": "01/02/2023 15:55:49",
                    "waktu_response": "01/02/2023 16:04:23",
                    "waktu_recovery": "01/02/2023 16:27:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 1384,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INES",
                    "alamat_pelapor": "JL WR SUPRATMAN KP SETU RT 02 RW 01 DS LUBANGBUAYA SETU KAB BEKASI  PROV JAWA BARAT ACUAN LOKASI DEKAT -",
                    "no_telp_pelapor": "02122292676",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN APP TERTERA GAGAL SISA 45.87 KWH   ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020105667",
                    "waktu_lapor": "01/02/2023 15:56:22",
                    "waktu_response": "01/02/2023 15:59:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 33922829,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "5671",
                    "nama_pelapor": "BP KHAIRUL",
                    "alamat_pelapor": "KAV PTB DKI BL B10 NO 10 RT 007/04 KEL PONDOK KELAPA KEC DUREN SAWIT JAKTIM",
                    "no_telp_pelapor": "081385245562",
                    "keterangan_pelapor": "MUTASI_K (G9923020188511:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. ID METER 32168997719 (  PTL TIDAK PADAM ) SISA 151 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105668",
                    "waktu_lapor": "01/02/2023 15:56:25",
                    "waktu_response": "01/02/2023 16:14:17",
                    "waktu_recovery": "01/02/2023 17:14:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 3632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RAHMAT",
                    "alamat_pelapor": "PER CITRA GARDEN BLOK A12 NO 16 KEL KALIDERES KEC KALIDERES JAKBAR",
                    "no_telp_pelapor": "081219603417",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PD MEALUI PLN MOBILE (R2 / 3500 VA - R2 / 4400) DENGAN NO KTP PEMILIK 3173062003790016 / AGUNG SAPUTRA. NAMUN DATA PADA AP2T ID PEL MASIH DALAM PERMOHONAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105670",
                    "waktu_lapor": "01/02/2023 15:56:28",
                    "waktu_response": "02/02/2023 08:57:40",
                    "waktu_recovery": "02/02/2023 10:54:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 61272,
                    "durasi_recovery_time": 7037,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DS BAHOMAKMUR BLOK E JL POROS BAHO MAKMUR KEL BAHO MAKMUR KEC BAHODOPI, KAB. MOROWALI SULAWESI TENGAH( DEKAT MESJID ATTAQWA ) RT - RW - NO - ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA K5423013101892 TGL 29/11/22 DILAKUKAN REALISASI PROSES PB (R1T / 1300 VA) DENGAN NO REG 3121112043607, SESUAI INFO PELANGGAN BELUM DIALIRI LISTRIK DAN YBS TELAH MEMILIKI SLO. HINGGA SAAT INI BELUM ADA TINDAK LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105674",
                    "waktu_lapor": "01/02/2023 15:56:58",
                    "waktu_response": "01/02/2023 16:07:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 649,
                    "durasi_recovery_time": 33922304,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wero suhara",
                    "alamat_pelapor": "Perum taman luragung lestari blok E no. 13",
                    "no_telp_pelapor": "6287729691599",
                    "keterangan_pelapor": "MUTASI_K (G9923020188523:Gagal input Token ) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUNINGAN"
                },
                {
                    "no_laporan": "K5423020105683",
                    "waktu_lapor": "01/02/2023 15:58:05",
                    "waktu_response": "01/02/2023 16:14:28",
                    "waktu_recovery": "01/02/2023 18:53:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 9560,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRISNA ",
                    "alamat_pelapor": "JL H DJAIRI RT-4 / RW-2 KEL. RAWA BUAYA KEC. CENGKARENG JAKARTA BARAT  // DEKAT GUDANG AQUA",
                    "no_telp_pelapor": "02123588000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN KETERANGAN GAGAL, KONDISI PTL MENYALA SISA 1800 KWH, NO TOKEN 3316 8011 6497 5341 9441",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105684",
                    "waktu_lapor": "01/02/2023 15:58:05",
                    "waktu_response": "01/02/2023 16:04:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 367,
                    "durasi_recovery_time": 33922519,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri suryani",
                    "alamat_pelapor": "jln Andalas no 3 rt 02 rw 01 Singotrunan Banyuwangi",
                    "no_telp_pelapor": "6281358404890",
                    "keterangan_pelapor": "MUTASI_K (G9923020491239:cek) - Mohon pemindahan kwh meter ,karena rumah kami sudah terpisah disebelahnya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020105691",
                    "waktu_lapor": "01/02/2023 15:59:02",
                    "waktu_response": "01/02/2023 16:06:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 459,
                    "durasi_recovery_time": 33922370,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M Riza Firdaus",
                    "alamat_pelapor": "SECANG",
                    "no_telp_pelapor": "6285330157926",
                    "keterangan_pelapor": "MUTASI_K (G9923020188550:cek) - Lampu redup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020105701",
                    "waktu_lapor": "01/02/2023 15:59:51",
                    "waktu_response": "01/02/2023 16:04:15",
                    "waktu_recovery": "01/02/2023 16:11:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR GRIYA UTAMA SERPONG BLK B No.11 PD JAGUNG",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105702",
                    "waktu_lapor": "01/02/2023 15:59:55",
                    "waktu_response": "01/02/2023 16:40:31",
                    "waktu_recovery": "02/02/2023 00:04:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2436,
                    "durasi_recovery_time": 26637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "faradiah hayati",
                    "alamat_pelapor": "Jalan Sukolilo Sejahtera II No. 19",
                    "no_telp_pelapor": "6282330233046",
                    "keterangan_pelapor": "saya mau memasukkan token listrik yg sy beli tidak bisa…sepertinya bermasalah ditombol angka 5",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020101146",
                    "waktu_lapor": "01/02/2023 16:00:07",
                    "waktu_response": "01/02/2023 17:30:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5395,
                    "durasi_recovery_time": 33917369,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSILO ",
                    "alamat_pelapor": "JL BILAL GG BIDAN KK INDAH REGENCY NO 88L RT RW KEL PULO BRAYAN KOTA KEC MEDAN BARAT MEDAN DEKAT INDOMARET ",
                    "no_telp_pelapor": "08116361119",
                    "keterangan_pelapor": "MUTASI_K (G9923020188594:c) - KABEL JTR SAAT INI SAAT INI MENEMPEL KE TEMBOK PELANGGAN KARENA TIDAK ADA TIANGNYA.KONDISI BELOKAN .  PELANGGAN KAWATIR TERJADI KEBAKARAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020105706",
                    "waktu_lapor": "01/02/2023 16:00:21",
                    "waktu_response": "01/02/2023 16:04:28",
                    "waktu_recovery": "01/02/2023 16:12:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 454,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A8 No.07",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105708",
                    "waktu_lapor": "01/02/2023 16:00:24",
                    "waktu_response": "01/02/2023 16:08:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 33922274,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YULIANA",
                    "alamat_pelapor": " JL SABABILAH  NO 20- RT-002 / RW-01 KEL   SABABILAH  BARITO SELATAN KALTENG ",
                    "no_telp_pelapor": "081395111333",
                    "keterangan_pelapor": "MUTASI_K (G9923020188513:kct) - \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" SISA 14.25 KWH  NO TOKEN 67721291963299910053",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNTOK"
                },
                {
                    "no_laporan": "K5423020105709",
                    "waktu_lapor": "01/02/2023 16:00:25",
                    "waktu_response": "01/02/2023 16:02:48",
                    "waktu_recovery": "01/02/2023 17:08:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 3953,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fahmi Adhi",
                    "alamat_pelapor": "JL CANDI SEWU No.3",
                    "no_telp_pelapor": "6281345482378",
                    "keterangan_pelapor": "Pengembalian Pemutusan Sementara",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020105712",
                    "waktu_lapor": "01/02/2023 16:00:38",
                    "waktu_response": "01/02/2023 16:04:38",
                    "waktu_recovery": "01/02/2023 16:12:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 464,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/39",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105714",
                    "waktu_lapor": "01/02/2023 16:00:50",
                    "waktu_response": "01/02/2023 16:01:38",
                    "waktu_recovery": "01/02/2023 17:48:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 6401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DESSY ",
                    "alamat_pelapor": "JL. PEMUDA ASLI 4 NO.106 RT.04/01  KEL. RAWAMANGUN KEC. PULOGADUNG KOTA JAKTIM ",
                    "no_telp_pelapor": "081212900315",
                    "keterangan_pelapor": "TGL 23/01/2023 PROSES PB DENGAN NO AGENDA 541309912301170051 NAMUN HINGA SAAT IN BELU ADA REALISASI PENYAMBUNAGN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105716",
                    "waktu_lapor": "01/02/2023 16:00:52",
                    "waktu_response": "01/02/2023 16:05:10",
                    "waktu_recovery": "01/02/2023 16:31:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 1579,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Hidayat",
                    "alamat_pelapor": "KP KAONG No. RT.5 RW.3",
                    "no_telp_pelapor": "6285218285851",
                    "keterangan_pelapor": "kwh token tidak bisa beli pulsa info di blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020105717",
                    "waktu_lapor": "01/02/2023 16:00:55",
                    "waktu_response": "01/02/2023 16:18:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1067,
                    "durasi_recovery_time": 33921649,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suwarno",
                    "alamat_pelapor": "DN DONOMULYO No.0 RT.3 RW.2 SLUMBUNG",
                    "no_telp_pelapor": "6285807186609",
                    "keterangan_pelapor": "MUTASI_K (G9923020188544:ERROR) - kwh error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WLINGI"
                },
                {
                    "no_laporan": "K5423020105718",
                    "waktu_lapor": "01/02/2023 16:00:57",
                    "waktu_response": "01/02/2023 16:04:56",
                    "waktu_recovery": "01/02/2023 16:12:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 472,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B5 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105725",
                    "waktu_lapor": "01/02/2023 16:01:15",
                    "waktu_response": "01/02/2023 18:32:38",
                    "waktu_recovery": "01/02/2023 18:37:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9083,
                    "durasi_recovery_time": 310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tia",
                    "alamat_pelapor": "Gang Karya Muda IV, No. 32 C",
                    "no_telp_pelapor": "6285359801792",
                    "keterangan_pelapor": "tagihan listrik bulan januari tercatat hanya kwh minimum, padahal ada pemakaian, mohon untuk dikoreksi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5423020105726",
                    "waktu_lapor": "01/02/2023 16:01:24",
                    "waktu_response": "01/02/2023 16:09:16",
                    "waktu_recovery": "01/02/2023 16:17:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 472,
                    "durasi_recovery_time": 502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad yurni",
                    "alamat_pelapor": "jl jc rangkap RT.04",
                    "no_telp_pelapor": "6281254113800",
                    "keterangan_pelapor": "gak bisa beli pulsa no salah, beli ke luar kal-teng bisa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NANGA BULIK"
                },
                {
                    "no_laporan": "K5323020100673",
                    "waktu_lapor": "01/02/2023 16:01:24",
                    "waktu_response": "01/02/2023 16:38:29",
                    "waktu_recovery": "01/02/2023 16:41:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2225,
                    "durasi_recovery_time": 210,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURUL",
                    "alamat_pelapor": "DN PAO LOMBOK RT 4 KEL PAO LOMBOK KEC SURALAGA KAB LOMBOK TIMUR DEKAT MUSHOLLA",
                    "no_telp_pelapor": "087845264731",
                    "keterangan_pelapor": "LPB KET.GAGAL (SETELAH UPDATE VKRN 43) PTL MENYALA SISA KWH 30.57",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020105728",
                    "waktu_lapor": "01/02/2023 16:01:32",
                    "waktu_response": "01/02/2023 16:09:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 475,
                    "durasi_recovery_time": 33922204,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nelly Wahyuningsih",
                    "alamat_pelapor": "Jl. Belimbing No.16 (btn wirabuana blok L2 no 7)",
                    "no_telp_pelapor": "6285342428989",
                    "keterangan_pelapor": "MUTASI_K (G9923020188549:lampu padam) - semua rumah menyala, rumah sendiri lagi yg padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020105733",
                    "waktu_lapor": "01/02/2023 16:02:15",
                    "waktu_response": "01/02/2023 16:31:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1760,
                    "durasi_recovery_time": 33920876,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SemaYati",
                    "alamat_pelapor": "JL KERUNG KERUNG LR. SANTARIA No.0",
                    "no_telp_pelapor": "6282191628267",
                    "keterangan_pelapor": "MUTASI_K (G9923020188546:padam) - listrik padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5423020105734",
                    "waktu_lapor": "01/02/2023 16:02:19",
                    "waktu_response": "01/02/2023 16:24:46",
                    "waktu_recovery": "01/02/2023 16:30:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1347,
                    "durasi_recovery_time": 369,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUMAIDI",
                    "alamat_pelapor": "otak bangket",
                    "no_telp_pelapor": "6285955198002",
                    "keterangan_pelapor": "token gagal tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020105740",
                    "waktu_lapor": "01/02/2023 16:02:56",
                    "waktu_response": "02/02/2023 08:57:24",
                    "waktu_recovery": "02/02/2023 10:54:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 60868,
                    "durasi_recovery_time": 7042,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL GANG TORPEDO NO -DS BAHOMAKMUR , KEL BAHO MAKMUR, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH RT - RW - ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA K5523013000555 MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 18/1/22 PEMBAYARAN DENGAN KODE BOKING 8875540003912386, SAMPAI SAAT INI BELUM ADA REALISASI. TGL 16/03/2022 PETUGAS DATANG KE LOKASI BERMAKSUD MELAKUKAN REALISASI, NAMUN APP DIAMBIL KEMBALI KARENA ALAMAT SALAH.\\nSESUAI INFO, PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DAN YBS MENGINGINKAN SEGERA ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5123020101154",
                    "waktu_lapor": "01/02/2023 16:02:57",
                    "waktu_response": "01/02/2023 16:04:56",
                    "waktu_recovery": "01/02/2023 18:48:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 9836,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SALSA",
                    "alamat_pelapor": "JL PEMUDA ASLI NO. 62  RT.13 RW.3 KEL RAWA MANGUN KEC PULO GADUNG JAKTIM // BELAKANG UNIVERSITAS BOROBUDUR ",
                    "no_telp_pelapor": "08119882521",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN DI LOKASI SERING TERJADI GANGUAN VOLTAGE DROPE DAN PADAM MENGAKIBATKAN ALAT-ALAT ELEKTRONIK PELANGAN RUSAK -  MOHON BANTUAN KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105742",
                    "waktu_lapor": "01/02/2023 16:02:54",
                    "waktu_response": "01/02/2023 16:09:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 371,
                    "durasi_recovery_time": 33922226,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizky Khairinnisa",
                    "alamat_pelapor": "jln.shalihin komplek BTN no.30",
                    "no_telp_pelapor": "6285358753794",
                    "keterangan_pelapor": "MUTASI_K (G9923020188515:teknik) - nomor token tidak bisa diproses. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020105744",
                    "waktu_lapor": "01/02/2023 16:03:10",
                    "waktu_response": "01/02/2023 16:04:43",
                    "waktu_recovery": "01/02/2023 22:00:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 21373,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "JL JL KAYU MANIS 8 RT 02 RW 08 NO. 28 KEL KAYU MANIS KEC MATRAMAN JAKARTA TIMUR // ACUAN: DEPAN BANK BRI MASUK GANG ",
                    "no_telp_pelapor": "081380651223",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105747",
                    "waktu_lapor": "01/02/2023 16:03:10",
                    "waktu_response": "01/02/2023 16:25:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1367,
                    "durasi_recovery_time": 33921214,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad agus muhyaya",
                    "alamat_pelapor": "DS JAGONG KEC KUNDURAN No.0 RT.1 RW.2 JAGONG",
                    "no_telp_pelapor": "6289503502657",
                    "keterangan_pelapor": "MUTASI_K (G9923020188543:meter listrik di isi pulsa gagal terus, mohon bantuannya) - meter listrik di isi pulsa gagal terus,mohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLORA"
                },
                {
                    "no_laporan": "K5423020105748",
                    "waktu_lapor": "01/02/2023 16:03:15",
                    "waktu_response": "01/02/2023 16:14:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 33921902,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA ",
                    "alamat_pelapor": "JL STADION GAWALISE DUYU BLOK AC NO 8 PALU  SULAWESI TENGAH (DEKAT PUNCAK) ",
                    "no_telp_pelapor": "082177728049",
                    "keterangan_pelapor": "MUTASI_K (G9923020188525:kamonji puny) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 NO TOKEN 6287 4141 7233 2100 1192, 3523 0418 9460 1419 8901, 5034 8248 9790 4526 4228 DAN SISA KWH 10.37 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020105752",
                    "waktu_lapor": "01/02/2023 16:03:47",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675267427,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saiful Basar",
                    "alamat_pelapor": "getas srabi kauman",
                    "no_telp_pelapor": "6285290832224",
                    "keterangan_pelapor": "periksa mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020105753",
                    "waktu_lapor": "01/02/2023 16:03:56",
                    "waktu_response": "01/02/2023 16:04:41",
                    "waktu_recovery": "01/02/2023 18:43:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 9522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HERI ",
                    "alamat_pelapor": "JL CIDENG TIMUR NO 15 RT-5 / RW-4 KEL PETOJO KEC CIDENG JAKPUS // DEKAT BANK BCA",
                    "no_telp_pelapor": "0213520436",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BANK MANDIRI. PTL MINTA SEGERA DISAMBUNG. IDPEL : 541100440644 ( PEMUTUSAN SHUNTTRIP ) PELANGGAN PERNAH LAPOR DENGAN NO: K5423013106438 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM”",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105754",
                    "waktu_lapor": "01/02/2023 16:03:56",
                    "waktu_response": "01/02/2023 16:06:05",
                    "waktu_recovery": "01/02/2023 16:11:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NURDIN ",
                    "alamat_pelapor": "JL AL HIDAYAH   2 NO 96  RT 6/9 .KP CAKUNG   KEL JATI KRAMAT KEC JATI  ASIH BEKASI ( DEKAT APOTIK ROXI )  ",
                    "no_telp_pelapor": "081213388657",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE TOKEN VKRN 43 ( PTL  TIDAK  PADAM ) SISA =  48.69 KWH   ( NO TOKEN  58509107229083842440  ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105758",
                    "waktu_lapor": "01/02/2023 16:04:11",
                    "waktu_response": "01/02/2023 16:10:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 351,
                    "durasi_recovery_time": 33922169,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "10958",
                    "nama_pelapor": "BP DITO",
                    "alamat_pelapor": "KOMPLEK GRIYA PIPIT BLOK B6 NO 12 RT. 6 RW. 13  KEL PONDOK KACANG TIMUR.  KEC PONDOK AREN KOT. TANGSEL ( LOKASI DEKAT MASJID AL HUDA )",
                    "no_telp_pelapor": "082298354447",
                    "keterangan_pelapor": "MUTASI_K (G9923020188739:oper yantek) - MOHON UNTUK DITINDAKLANJUTI PELANGGAN MENGHENDAKI PENAMBAHAN SR KARENA TERLALU KENCANG KARENA AKAN MELAKUKAN PEMASANGAN TENDA HARI INI 01/02/23 19.00 WIB HINGGA SAAT INI BELUM ADA TINDAK LANJUT PELANGGAN MENGHUBUNGI CC 123 KEMBALI 01/02/23 18.39 WIB CC.54.JOVIECH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5523020100668",
                    "waktu_lapor": "01/02/2023 16:04:28",
                    "waktu_response": "01/02/2023 16:05:36",
                    "waktu_recovery": "01/02/2023 18:20:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 68,
                    "durasi_recovery_time": 8098,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ORAS",
                    "alamat_pelapor": "JL SUNTER JAYA 4 NO 25   RT-8 / RW-9 KEL SUNTER JAYA KEC TANJUNG PRIUK KOTA JAKUT \\nLOKASI: DEKAT YAYASAN ",
                    "no_telp_pelapor": "6285781250215",
                    "keterangan_pelapor": "1 APP TERTERA TERPUTUS. PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020105761",
                    "waktu_lapor": "01/02/2023 16:04:31",
                    "waktu_response": "01/02/2023 16:20:42",
                    "waktu_recovery": "01/02/2023 17:34:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 971,
                    "durasi_recovery_time": 4446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FINA",
                    "alamat_pelapor": "JL GG BAKTI NO 45 RT 055/008  KEL PASIRAN KEC SINGKAWANG BARAT KOTA SINGKAWANG",
                    "no_telp_pelapor": "082253117588",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 763.89 KWH PTL TIDAK PADAM. PELANGGAN LAPOR KEMBALI MOHON DITINDAKLANJUT. UPDATE CC.54.BIMA_AU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020105764",
                    "waktu_lapor": "01/02/2023 16:04:43",
                    "waktu_response": "01/02/2023 16:08:32",
                    "waktu_recovery": "01/02/2023 16:17:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Mulyadi",
                    "alamat_pelapor": "DN TRUNTUM No. RT.0 RW.0",
                    "no_telp_pelapor": "6282166692003",
                    "keterangan_pelapor": "gagal memasukkan token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP EMPANG"
                },
                {
                    "no_laporan": "K5423020105765",
                    "waktu_lapor": "01/02/2023 16:04:49",
                    "waktu_response": "01/02/2023 16:08:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 33922260,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Genta kaka",
                    "alamat_pelapor": "JL JL. TMG.TILUNG 22 No.0 RT. RW.",
                    "no_telp_pelapor": "6282119265391",
                    "keterangan_pelapor": "MUTASI_K (G9923020188514:-) - selamat sore PLN..\\n\\nkwh tidak bisa masukan token. harus pake kode KCT. gimana ya\\n\\nsekian dan terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020105766",
                    "waktu_lapor": "01/02/2023 16:05:10",
                    "waktu_response": "01/02/2023 16:17:46",
                    "waktu_recovery": "01/02/2023 16:50:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 1942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Sapta Wardana",
                    "alamat_pelapor": "JL IPIK GANDAMANAH CEULI BADAK No.0 RT.2 RW.5 TEGALMUNJU",
                    "no_telp_pelapor": "628117211075",
                    "keterangan_pelapor": "pengaduan ke 2 kali masalah tambah daya yg sampai saat ini belum di laksanakan sedangkan dari TMP PLN sdh terlewati dan kami ada kompensasi dari TMP yg sdh berjalan , hanya upgrade daya 6,6 ke 10,600 tapi susah sekali mendapat perhatian , dalam hal ini kami di rugikan dgn ada nya TMP, mohon pihak yg terkait dapat melaksanakan sebagaimana mesti , mesti nya PLN untung Provider untuk tp kurang nya koordinasi PLN pekerjaan terbengkalai , tks atas atas perhatiannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020105768",
                    "waktu_lapor": "01/02/2023 16:05:34",
                    "waktu_response": "01/02/2023 16:09:25",
                    "waktu_recovery": "01/02/2023 16:11:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 231,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andri setyo nugroho",
                    "alamat_pelapor": "Jl. Alam Tujuh No.41",
                    "no_telp_pelapor": "6281586830209",
                    "keterangan_pelapor": "memasukan token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105770",
                    "waktu_lapor": "01/02/2023 16:05:40",
                    "waktu_response": "01/02/2023 16:06:28",
                    "waktu_recovery": "01/02/2023 16:12:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A8 No.12",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105772",
                    "waktu_lapor": "01/02/2023 16:05:57",
                    "waktu_response": "01/02/2023 16:19:42",
                    "waktu_recovery": "01/02/2023 18:13:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 6802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ruben",
                    "alamat_pelapor": "JL KEJAYAAN UTARA RW No.0",
                    "no_telp_pelapor": "6282193551565",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5323020100677",
                    "waktu_lapor": "01/02/2023 16:06:16",
                    "waktu_response": "01/02/2023 16:22:02",
                    "waktu_recovery": "01/02/2023 16:26:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 946,
                    "durasi_recovery_time": 282,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01115463455",
                    "nama_pelapor": "BP SUNARTO",
                    "alamat_pelapor": "KK CIPAGERAN ASRI BLOK E3 NO 5 JL TRINCING KEL CIPAGERAN KEC CIMAHI UTARA KOTA CIMAHI",
                    "no_telp_pelapor": "0226031580",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MEMASUKAN NO TOKEN DENGAN KETERANGAN GAGAL. PEMEBELIAN SEBELUM VKRN 43, NO METER : 01115463455, NO TOKEN : 6407 9687 2895 9783 0323. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO K5323013100475, SESUAI INFORMASI PELANGGAN, NO TOKEN MASIH GAGAL INPUT DAN BELUM ADA KONFIRMASI KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020105776",
                    "waktu_lapor": "01/02/2023 16:06:12",
                    "waktu_response": "01/02/2023 16:06:46",
                    "waktu_recovery": "01/02/2023 16:13:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/50",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105777",
                    "waktu_lapor": "01/02/2023 16:06:20",
                    "waktu_response": "01/02/2023 16:18:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 738,
                    "durasi_recovery_time": 33921653,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Randi Fafo",
                    "alamat_pelapor": "JL LALAMENTIK No.0 RT.39 RW.10 OEBUFU",
                    "no_telp_pelapor": "6282146131822",
                    "keterangan_pelapor": "MUTASI_K (G9923020188529:TOLONG TL) - kabel putus kwh mati di toko. Indomaret wj lalamentik depan papa johns hotel",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020105778",
                    "waktu_lapor": "01/02/2023 16:06:30",
                    "waktu_response": "01/02/2023 16:07:06",
                    "waktu_recovery": "01/02/2023 16:13:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PARAHIYANGAN I NO.18/20",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100671",
                    "waktu_lapor": "01/02/2023 16:06:33",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 20:38:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675267593,
                    "durasi_recovery_time": 1675283887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "199939",
                    "nama_pelapor": "IBU ANA",
                    "alamat_pelapor": "DS KADEMANGAN NO. RT. 4 RW. 2 MONDOROKO, BANJARARUM, SINGOSARI, KAB. MALANG, JAWA TIMUR",
                    "no_telp_pelapor": "6285855348315",
                    "keterangan_pelapor": "SEBELUMNYA ADA PEMUTUSAN  DAN APP DI GANTI PRABAYAR DI JANJIKAN DI PASANGKAN HARI INI NO REGISTER 5130417028251",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020105782",
                    "waktu_lapor": "01/02/2023 16:06:50",
                    "waktu_response": "01/02/2023 16:07:15",
                    "waktu_recovery": "01/02/2023 16:14:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 435,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B14 SRP GARDEN 2 No.19 CISAUK",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105786",
                    "waktu_lapor": "01/02/2023 16:07:23",
                    "waktu_response": "01/02/2023 16:15:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 460,
                    "durasi_recovery_time": 33921868,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "cuancrypto79@gmail.com",
                    "alamat_pelapor": "JLN.CEPER KAREDOK NO.116 RT:001/001 DESA:SUKASARI  KEC:SERANG BARU BEKASI",
                    "no_telp_pelapor": "085781784041",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MELAPOR PERIHAL TIDAK BISA PEMBELIAN TOKEN DENGAN NOMOR METER 56801864903 PADA P2APST TERTERA BLOCKING PEMBELIAN NAMUN TIDAK ADA NOMOR REGISTER ",
                    "media": "Email",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105788",
                    "waktu_lapor": "01/02/2023 16:07:52",
                    "waktu_response": "01/02/2023 16:20:05",
                    "waktu_recovery": "01/02/2023 18:13:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 733,
                    "durasi_recovery_time": 6796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR AINUN",
                    "alamat_pelapor": "PR BTN ASAL MULA BLOK B13 NO 1A RT - RW - KEL TAMANLANREA INDAH KEC TAMANLANREA KOTA MAKSSAR. ACUAN: DEKAT HANS KAFE. ",
                    "no_telp_pelapor": "085242618958",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN: 43. SISA 23,78 KWH. NO TOKEN ( 3805 5350 7158 4613 8039 ). NO METER 45018201033",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020105789",
                    "waktu_lapor": "01/02/2023 16:07:53",
                    "waktu_response": "01/02/2023 17:19:44",
                    "waktu_recovery": "01/02/2023 18:52:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4311,
                    "durasi_recovery_time": 5557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOHAMMAD RIDWAN",
                    "alamat_pelapor": "DN SUMBERCANTING No. RT.1 RW.2 TUGUSARI",
                    "no_telp_pelapor": "6285322389032",
                    "keterangan_pelapor": "lapor keluhan isi token Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020105793",
                    "waktu_lapor": "01/02/2023 16:08:28",
                    "waktu_response": "01/02/2023 16:10:12",
                    "waktu_recovery": "01/02/2023 16:25:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 943,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50033",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL GARUDA NO 1 RT 12 RW 3 BINTARO JAKSEL",
                    "no_telp_pelapor": "081292796169",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA ATM BCA. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020105794",
                    "waktu_lapor": "01/02/2023 16:08:30",
                    "waktu_response": "01/02/2023 16:47:32",
                    "waktu_recovery": "01/02/2023 17:32:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2342,
                    "durasi_recovery_time": 2711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zainur Rahman",
                    "alamat_pelapor": "JL PD BAMBU BL M/395 RT 12/8",
                    "no_telp_pelapor": "62818607188",
                    "keterangan_pelapor": "Gagal input pulsa PLN, sudah dicoba 3x gagal terus, ada tulisan GAGAL di meteran, mohon dibantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105797",
                    "waktu_lapor": "01/02/2023 16:08:41",
                    "waktu_response": "01/02/2023 16:09:23",
                    "waktu_recovery": "01/02/2023 17:01:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 3106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERVIANTO",
                    "alamat_pelapor": "JL JATI 1 NO. 30 RT.2/10 KEL KEBON BAWANG KEC TANJUNG PRIUK JAKUT ",
                    "no_telp_pelapor": "081290779059",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI ,TGL  28/01/2023 DI LAKUAKN PERGANTIAN APP. INFO PELANGGAN TGL 28/01/2023 MELAKUKAN PEMBELIAN TOKEN RP.100.000,-( 5174 7034 0063 5347 3820 ) DAN RP.20.000,-(4588 5789 4389 5134 2853  )  MENGGUNAKAN ID METER  LAMA  (86004998828 ) BELUM DI INPUTKAN , PELANGGAN MENGINGKAN TOKEN TSB DI INPUTKAN PADA ID METER BARU (86231732941 ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5523020100676",
                    "waktu_lapor": "01/02/2023 16:10:16",
                    "waktu_response": "01/02/2023 16:14:32",
                    "waktu_recovery": "01/02/2023 20:43:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 256,
                    "durasi_recovery_time": 16164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL RAYA JOGLO - - RT-5 / RW-3 KEL POS PENGUNDEN KEC KEBON JERUK JAKBAR DUNKINDONUT POS PENGUMBEN ",
                    "no_telp_pelapor": "0217210860",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT INFO PELANGGAN SUDAH BERLANGGANAN INVOICE NAMUN SAAT INI PELANGGAN BELUM MENDAPATKAN EMAIL SEJAK BULAN JANUARI 2023. PELANGGAN MINTA DIKIRIMKAN INVOICE KE EMAIL TERDAFTAR DI ID PEL 543400573498 DARI JANUARI 2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K1423020100430",
                    "waktu_lapor": "01/02/2023 16:10:22",
                    "waktu_response": "01/02/2023 16:11:20",
                    "waktu_recovery": "01/02/2023 19:34:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 12186,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUNARTA",
                    "alamat_pelapor": "JL RAYA CIATER   RT 5/9  NO  99 KEL CIATER KEC  SERPONG TANGSEL TOKO BANGUNAN SINAR JAYA ",
                    "no_telp_pelapor": "02175871122",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM  SISA 546.00 KWH. TERKAIT NO LPAOR K5423013105196. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105807",
                    "waktu_lapor": "01/02/2023 16:10:51",
                    "waktu_response": "01/02/2023 16:24:36",
                    "waktu_recovery": "01/02/2023 16:26:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 98,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikhsan",
                    "alamat_pelapor": "jlan lasinrang",
                    "no_telp_pelapor": "6285213246459",
                    "keterangan_pelapor": "token tdk mau masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKKABATA"
                },
                {
                    "no_laporan": "K5423020105810",
                    "waktu_lapor": "01/02/2023 16:11:05",
                    "waktu_response": "01/02/2023 16:22:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 683,
                    "durasi_recovery_time": 33921423,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "FAJAR BUDI UTOMO",
                    "alamat_pelapor": "DN NGEPRINGAN No. RT.26 RW.5",
                    "no_telp_pelapor": "6285213180252",
                    "keterangan_pelapor": "MUTASI_K (G9923020188535:Meter prabayar mengeluarkan asap & bau kabel terbakar) - Meter prabayar mengeluarkan asap & bau kabel terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SALATIGA KOTA"
                },
                {
                    "no_laporan": "K5423020105813",
                    "waktu_lapor": "01/02/2023 16:11:25",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 16:54:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675267885,
                    "durasi_recovery_time": 1675270457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ARIF ROSYADI ABDULLAH",
                    "alamat_pelapor": "JL KP.LEGOK DALAM RT. 005 RW. 002,DRANGONG, No.",
                    "no_telp_pelapor": "6287724449584",
                    "keterangan_pelapor": "muncul alarm catu daya, saat digunakan untuk menyalakan pompa dan gerinda MCB langsung trip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020105816",
                    "waktu_lapor": "01/02/2023 16:11:45",
                    "waktu_response": "01/02/2023 16:16:41",
                    "waktu_recovery": "01/02/2023 17:28:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 4323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVIA ",
                    "alamat_pelapor": "JL MANGGA V NO 20 A RT 04/03 KEL DURI KEPA KEC KEBON JERUK JAKBAR // DEKAT BCA MANGGA RY ",
                    "no_telp_pelapor": "081361208686",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5523020100678",
                    "waktu_lapor": "01/02/2023 16:11:52",
                    "waktu_response": "01/02/2023 16:14:53",
                    "waktu_recovery": "01/02/2023 17:00:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 2738,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MILAN",
                    "alamat_pelapor": "JL RADEN FATAH NO 29   RT-1 / RW-10 KEL SUDIMARA SELATAN KEC CILEDUK KOTA TANGERANG LOKASI; MASUK GANG DISEBELAH HOLAND BAKERY",
                    "no_telp_pelapor": "081222359909",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 36.74. NO TOKEN : 13064278893520661582\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020105819",
                    "waktu_lapor": "01/02/2023 16:11:55",
                    "waktu_response": "01/02/2023 16:14:44",
                    "waktu_recovery": "01/02/2023 19:55:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 13270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01109856417",
                    "nama_pelapor": "BP YATNO ",
                    "alamat_pelapor": "KP BATU JAYA UTARA -JL PEMBANGUNAN 1 RT  2 RW  3 NO 117 KEL   BAKTI JAYA KEC BATU CEPER ACUAN ",
                    "no_telp_pelapor": "081287055377",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIRAGUKAN BEROPERASINYA .  PELANGGAN TIDAK DAPAT MEKUKAN PEMBELIAN TOKEN SISA KWH 0 NAMUN PTL  TIDAK PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105823",
                    "waktu_lapor": "01/02/2023 16:12:18",
                    "waktu_response": "01/02/2023 17:24:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4357,
                    "durasi_recovery_time": 33917676,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "achmad rizal",
                    "alamat_pelapor": "JL JL HI SAID No.0",
                    "no_telp_pelapor": "6282375510910",
                    "keterangan_pelapor": "MUTASI_K (G9923020188588:Kabel SR Putus) - kabel sr putus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020105825",
                    "waktu_lapor": "01/02/2023 16:12:30",
                    "waktu_response": "01/02/2023 16:18:18",
                    "waktu_recovery": "01/02/2023 17:48:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 5423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zulkarnain",
                    "alamat_pelapor": "JL JL TAMAN KEPITING NO 7 RT 1/10",
                    "no_telp_pelapor": "6281295768423",
                    "keterangan_pelapor": "pindah atau geser kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105827",
                    "waktu_lapor": "01/02/2023 16:12:44",
                    "waktu_response": "01/02/2023 16:17:14",
                    "waktu_recovery": "01/02/2023 16:18:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 92,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000893373",
                    "nama_pelapor": "IBU HERNAWATI",
                    "alamat_pelapor": "JLN. CINANGKA RT. 05 RW. 12 DESA JATIENDAH, KECAMATAN CILENGKRANG, KABUPATEN BANDUNG",
                    "no_telp_pelapor": "0895351890401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN TAMBAH KABEL SR DIKARENAKAN RENOVASI RUMAH DENGAN NO. KTP PENANGGUNG JAWAB 3273146202810003 AN. HERNAWATI. PEMOHON MENGAKU SEBAGAI PENANGGUNG JAWAB.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020105828",
                    "waktu_lapor": "01/02/2023 16:12:45",
                    "waktu_response": "01/02/2023 16:13:05",
                    "waktu_recovery": "01/02/2023 16:14:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "PR CLUSTER MALIBU JL. GAYTON No.38 PAGEDANGAN",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105829",
                    "waktu_lapor": "01/02/2023 16:12:49",
                    "waktu_response": "01/02/2023 16:18:03",
                    "waktu_recovery": "01/02/2023 17:47:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 5392,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZIZAH FATIN",
                    "alamat_pelapor": "JL. PEMUDA ASLI 4 NO.106, RAWAMANGUN, PULOGADUNG, KOTA ADM. JAKARTA TIMUR, DKI JAKARTA",
                    "no_telp_pelapor": "081292284514",
                    "keterangan_pelapor": "TGL 17/01/23 PROSES PB (R1T/900 VA) DENGAN NO AGENDA 541309912301170051 DAN KODE BOOKING 7774140000000285. TGL 23/01/23 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105832",
                    "waktu_lapor": "01/02/2023 16:13:07",
                    "waktu_response": "01/02/2023 16:13:24",
                    "waktu_recovery": "01/02/2023 16:14:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 17,
                    "durasi_recovery_time": 49,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/51",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101296",
                    "waktu_lapor": "01/02/2023 16:13:12",
                    "waktu_response": "01/02/2023 16:40:59",
                    "waktu_recovery": "01/02/2023 16:52:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1667,
                    "durasi_recovery_time": 714,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0932316849494",
                    "nama_pelapor": "IBU GITA",
                    "alamat_pelapor": "JL MALON RT 2 RW 6 NO - KEL GUNUNGPATI KEC GUNUNGPATI KOTA SEMARANG DEKAT PONPES BAALAWI",
                    "no_telp_pelapor": "0247618752",
                    "keterangan_pelapor": "TANGGAL 30/1/2023  TUNGGAKAN REKENING JANUARI 2022 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI MOHON PTL DISAMBUNG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020105834",
                    "waktu_lapor": "01/02/2023 16:13:14",
                    "waktu_response": "01/02/2023 16:15:12",
                    "waktu_recovery": "01/02/2023 16:21:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 118,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saipul rasyid",
                    "alamat_pelapor": "DS IDA MANGGALA No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281352105584",
                    "keterangan_pelapor": "warung sembako, R1MT mau rubah ke B1, Apa saja syaratnya, dan berapa biaya nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KANDANGAN"
                },
                {
                    "no_laporan": "K5423020105836",
                    "waktu_lapor": "01/02/2023 16:13:26",
                    "waktu_response": "01/02/2023 16:13:56",
                    "waktu_recovery": "01/02/2023 16:14:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 41,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "KP CIBUNAR RT04/01 PR.PANJANG",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105837",
                    "waktu_lapor": "01/02/2023 16:13:36",
                    "waktu_response": "01/02/2023 16:15:53",
                    "waktu_recovery": "01/02/2023 17:50:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 5656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mamik indrawati",
                    "alamat_pelapor": "Jalan mayjen di panjaitan No.15",
                    "no_telp_pelapor": "6285232068359",
                    "keterangan_pelapor": "Hari ini apa memang dilakukan pergantian meter litrik? kenapa tidak ada pemberitahuan dulu padahal baru seminggu isi pulsa 100.000 dan tiba-tiba diganti meternya dan tidak diganti pulsanya... kan sayang baru isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020105838",
                    "waktu_lapor": "01/02/2023 16:13:41",
                    "waktu_response": "02/02/2023 08:52:41",
                    "waktu_recovery": "02/02/2023 09:38:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 59940,
                    "durasi_recovery_time": 2725,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sainal Abidin",
                    "alamat_pelapor": "DS LABOTA DUSUN TABO No.0 0",
                    "no_telp_pelapor": "6282296967741",
                    "keterangan_pelapor": "input token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105839",
                    "waktu_lapor": "01/02/2023 16:13:44",
                    "waktu_response": "01/02/2023 16:14:05",
                    "waktu_recovery": "01/02/2023 16:14:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.10 CISAUK",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105845",
                    "waktu_lapor": "01/02/2023 16:14:23",
                    "waktu_response": "01/02/2023 16:57:27",
                    "waktu_recovery": "01/02/2023 17:07:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2584,
                    "durasi_recovery_time": 614,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rezki Anggian Putra",
                    "alamat_pelapor": "JL MERDEKA SIADABUAN",
                    "no_telp_pelapor": "6285805224321",
                    "keterangan_pelapor": "Rumah tidak pernah ada orang, dan pemakaian listrik hanya lampu Led 5watt 4titik yg menyala. tagihan saya sampai Rp600.000 perbulannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020105846",
                    "waktu_lapor": "01/02/2023 16:14:39",
                    "waktu_response": "01/02/2023 16:32:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1083,
                    "durasi_recovery_time": 33920809,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "dyon trisnanto",
                    "alamat_pelapor": "Perum Bumi Karawang Baru",
                    "no_telp_pelapor": "6281284536701",
                    "keterangan_pelapor": "MUTASI_K (G9923020188545:periksa) - ada tulisan periksa di meteran prabayar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020105847",
                    "waktu_lapor": "01/02/2023 16:14:44",
                    "waktu_response": "01/02/2023 16:15:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 33921824,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Octobriano Rahadi Sirajawali",
                    "alamat_pelapor": "Jl. Soekarno - Hatta",
                    "no_telp_pelapor": "6281395111333",
                    "keterangan_pelapor": "MUTASI_K (G9923020188526:kct) - Token Gagal terisi, Padahal Nomer sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUNTOK"
                },
                {
                    "no_laporan": "K5423020105848",
                    "waktu_lapor": "01/02/2023 16:14:52",
                    "waktu_response": "01/02/2023 16:15:33",
                    "waktu_recovery": "01/02/2023 16:34:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 1129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adang Rodiana",
                    "alamat_pelapor": "KP NANGGEWER No.0 RT.1 RW.1 BJG SARI",
                    "no_telp_pelapor": "6285811518939",
                    "keterangan_pelapor": "gk masuk puls token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020105849",
                    "waktu_lapor": "01/02/2023 16:14:58",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675268098,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Toha",
                    "alamat_pelapor": "Jonggrangan",
                    "no_telp_pelapor": "6285642002800",
                    "keterangan_pelapor": "sepedo meter tulisan priksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020105851",
                    "waktu_lapor": "01/02/2023 16:15:02",
                    "waktu_response": "01/02/2023 17:09:47",
                    "waktu_recovery": "01/02/2023 17:21:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3285,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aulya Sri Nur Prattiwi",
                    "alamat_pelapor": "DN SOKA WETAN No.0 RT.3 RW.15 MERDIKOREJ",
                    "no_telp_pelapor": "628886880233",
                    "keterangan_pelapor": "minta pin clear tamper untuk isi pulsa status kwh priksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020105852",
                    "waktu_lapor": "01/02/2023 16:15:09",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675268109,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani nuraeni",
                    "alamat_pelapor": "kp.cikadongdong rt01rw6",
                    "no_telp_pelapor": "6282118170251",
                    "keterangan_pelapor": "kWh gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020105854",
                    "waktu_lapor": "01/02/2023 16:15:15",
                    "waktu_response": "01/02/2023 16:17:16",
                    "waktu_recovery": "01/02/2023 21:55:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 20309,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "KK SERPONG CITY PARADISE BL G8 6 - RT02/ RW04 KEL. BABAKAN SETU TANG-SEL //DEKAT MALL PARADISE WALK ",
                    "no_telp_pelapor": "08122704331",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP KWH METER DIKARENAKAN RENOVASI RUMAH  MELALUI PLN 123. PEMOHON MENGAKU SEBAGAI PEMILIK PELANGGAN  MELAPOR PERIHAL TSB KEMBALI CC.54.ANRI/16:14 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105855",
                    "waktu_lapor": "01/02/2023 16:15:20",
                    "waktu_response": "01/02/2023 16:24:34",
                    "waktu_recovery": "01/02/2023 16:26:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE",
                    "alamat_pelapor": "DN DESA PAMENGGER RT.02/01 KEC. JATIBARANG , PAMENGGER, JATIBARANG, KAB. BREBES, JAWA TENGAH",
                    "no_telp_pelapor": "085742034757",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 06/01/23 PROSES PB (R1MT/ 900 VA) PEMBAYARAN NO REG 5225812149452. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Email",
                    "nama_ulp": "ULP JATIBARANG (DISJATENG)"
                },
                {
                    "no_laporan": "K5323020100689",
                    "waktu_lapor": "01/02/2023 16:15:39",
                    "waktu_response": "01/02/2023 16:33:27",
                    "waktu_recovery": "01/02/2023 17:10:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1068,
                    "durasi_recovery_time": 2247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUNARSIH",
                    "alamat_pelapor": "KK.VILLA MUTIARA CIKARANG BLOK H 18 NO.15 RT/RW 30/10 DS.CIANTRA KEC.CIKARANG SLTN KAB.BEKASI/DKT SDIT ISLAM TAQWA",
                    "no_telp_pelapor": "6285840065344",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERGESERAN KWH METER KARENA SUDAH SELESAI RENOVASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K2323020100205",
                    "waktu_lapor": "01/02/2023 16:16:44",
                    "waktu_response": "01/02/2023 17:01:34",
                    "waktu_recovery": "01/02/2023 18:10:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2690,
                    "durasi_recovery_time": 4126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14203190849",
                    "nama_pelapor": "BPK FIRDAUS",
                    "alamat_pelapor": "JL.WONOREJO RT 33/0 NO 86 KEC BALIKPAPAN UTARA  KEL GUNUNG SAMARINDA KOTA BALIKPAPAN  LOKASI DEKAT PASAR MINI KAMPUNG TIMUR",
                    "no_telp_pelapor": "81347188698",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER TGL 1/2/2023 DIKARENAKAN RUSAK, MENGINFORMASIKAN MEMILIKI SISA STROOM DI APP METER LAMA (14203190849 ,R1MT / 900VA)) YAITU (-+ 60 KWH). MOHON STROOM DI APP METER  LAMA DI KONVERSIKAN KE APP METER BARU (45104261891 ,R1MT / 900VA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020105865",
                    "waktu_lapor": "01/02/2023 16:16:45",
                    "waktu_response": "01/02/2023 16:19:59",
                    "waktu_recovery": "01/02/2023 17:05:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 2722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitriyati",
                    "alamat_pelapor": "JL TARUNA PARAJA BHAKTI No.0 RT.1 RW.0 SUNGAI SIP",
                    "no_telp_pelapor": "6281374678109",
                    "keterangan_pelapor": "pak minta tlong ulun,,,mau minta kode meter listrik sya untuk reset tulisan periksa d meter sya sejak pagi td.tolong d kirim d no wa ulun 081374678109.ulun bisa memasukkan dgn sendiri itu kode reset meternya.tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020105867",
                    "waktu_lapor": "01/02/2023 16:16:51",
                    "waktu_response": "01/02/2023 16:54:37",
                    "waktu_recovery": "01/02/2023 18:17:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2266,
                    "durasi_recovery_time": 5001,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh Syahrial Setiawan",
                    "alamat_pelapor": "patampanua",
                    "no_telp_pelapor": "6282343831907",
                    "keterangan_pelapor": "daun kepala hinggap di atas kabel TM",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5323020100690",
                    "waktu_lapor": "01/02/2023 16:17:27",
                    "waktu_response": "01/02/2023 17:50:51",
                    "waktu_recovery": "01/02/2023 19:12:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5604,
                    "durasi_recovery_time": 4914,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUMADI",
                    "alamat_pelapor": "JL RAYA KRANDEGAN DN PAHING  RT-4 RW-2 NO 27 KEL KRANDEGAN KULON KEC JATITUJUH KAB MAJALENGKA  ",
                    "no_telp_pelapor": "085213500649",
                    "keterangan_pelapor": "TGL 31 JAN 2023 DILAKUKAN PENGGANTIAN OLEH PETUGAS PLN KARENA SEBELUMNYA ADA GANGGUAN \\\"PERIKSA\\\". SESUAI INFORMASI PELANGGAN SISA KWH BELUM DIKONVERSIKAN DI APP BARU. PLGN KURANG TAHU SISANYAK BERAPA. MOHON TINDAK LANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JATIWANGI"
                },
                {
                    "no_laporan": "K5323020100692",
                    "waktu_lapor": "01/02/2023 16:17:42",
                    "waktu_response": "01/02/2023 16:29:07",
                    "waktu_recovery": "01/02/2023 18:00:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 685,
                    "durasi_recovery_time": 5471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000095149046",
                    "nama_pelapor": "IBU ALFIAH ",
                    "alamat_pelapor": "PR BUMI PARUNG PERMAI  B10 NO 20 JL RIAS PERMAI 1 KEL COGREK KEC PARUNG KAB BOGOR / DEKAT  TAMAN WISATA WANAGRIYA ",
                    "no_telp_pelapor": "083863644970",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 60010540361 TIDAK DAPAT MEMBELI TOKEN KETERANGAN BLOCKING PEMBELIAN NAMUN NO TS TIDAK DI TEMUKAN  PTL PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020105876",
                    "waktu_lapor": "01/02/2023 16:17:37",
                    "waktu_response": "01/02/2023 16:18:46",
                    "waktu_recovery": "01/02/2023 16:26:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fadia Agustina",
                    "alamat_pelapor": "DS MUARA PARLAMPUNGAN KEC. BATAN",
                    "no_telp_pelapor": "6282262082804",
                    "keterangan_pelapor": "lampu kami kontak kontak pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020105878",
                    "waktu_lapor": "01/02/2023 16:17:54",
                    "waktu_response": "01/02/2023 16:46:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1725,
                    "durasi_recovery_time": 33919972,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fulsai",
                    "alamat_pelapor": "DS MLATEN No. RT. 1 RW. 1 KALITIDU",
                    "no_telp_pelapor": "6281358128243",
                    "keterangan_pelapor": "MUTASI_K (G9923020188568:perlu dilakukan pemeriksaan dilokasi) - kwh meter muncul tulisan priksa 0813-5812-8243",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADANGAN"
                },
                {
                    "no_laporan": "K5423020105879",
                    "waktu_lapor": "01/02/2023 16:17:54",
                    "waktu_response": "01/02/2023 16:53:16",
                    "waktu_recovery": "01/02/2023 17:29:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2122,
                    "durasi_recovery_time": 2196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Beny setya nugraha",
                    "alamat_pelapor": "Kp. Sudimampir pojok rt:02/13",
                    "no_telp_pelapor": "6281572533472",
                    "keterangan_pelapor": "isi ulang token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020105881",
                    "waktu_lapor": "01/02/2023 16:18:22",
                    "waktu_response": "01/02/2023 16:24:37",
                    "waktu_recovery": "01/02/2023 16:43:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 1151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Kaniawati",
                    "alamat_pelapor": "JL PASIRKALIKI No.22 RT.001 RW.19 SDG SERANG",
                    "no_telp_pelapor": "6281220658823",
                    "keterangan_pelapor": "Kwh meteran nya tidak bertambah, akhir bulan desember 80000 akhir bulan januari juga masih tetap 80000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020105886",
                    "waktu_lapor": "01/02/2023 16:18:41",
                    "waktu_response": "01/02/2023 16:55:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2213,
                    "durasi_recovery_time": 33919437,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zainal Basit Hamdani",
                    "alamat_pelapor": "DS MARONG LOTENG RT. RW. MARONG",
                    "no_telp_pelapor": "6287856001422",
                    "keterangan_pelapor": "MUTASI_K (G9923020188562:cek kWh) - BOX KWH PLN BERKARAT PERLU DIGANTI DAN SEGEL MCB PLN TIDAK ADA PERLU DIPASANG.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020105887",
                    "waktu_lapor": "01/02/2023 16:18:45",
                    "waktu_response": "01/02/2023 16:19:28",
                    "waktu_recovery": "01/02/2023 16:41:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 1350,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/52",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105891",
                    "waktu_lapor": "01/02/2023 16:19:02",
                    "waktu_response": "01/02/2023 16:19:52",
                    "waktu_recovery": "01/02/2023 16:43:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 1420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "KK BSD BLOK V SEK 12-5 No.16 SERPONG",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105895",
                    "waktu_lapor": "01/02/2023 16:19:19",
                    "waktu_response": "01/02/2023 16:19:40",
                    "waktu_recovery": "01/02/2023 16:42:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 1387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "JL JL RAYA PLP CURUG RT3/2 SKB",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105898",
                    "waktu_lapor": "01/02/2023 16:19:27",
                    "waktu_response": "01/02/2023 16:35:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 946,
                    "durasi_recovery_time": 33920658,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rosyidatun",
                    "alamat_pelapor": "Jl",
                    "no_telp_pelapor": "6285258811561",
                    "keterangan_pelapor": "MUTASI_K (G9923020188736:perlu penanganan petugas teknik) - Kabel dari Sadeng menuju rumah, Kendor terkena Truk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020105899",
                    "waktu_lapor": "01/02/2023 16:19:30",
                    "waktu_response": "01/02/2023 16:20:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 33921550,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Meckson Patola",
                    "alamat_pelapor": "jln. Bhakti Karang RW 01 / RT 02",
                    "no_telp_pelapor": "6281529986601",
                    "keterangan_pelapor": "MUTASI_K (G9923020188530: cek) - MCB meter bertuliskan Dyle B setelah itu MCB meter off dengan sendirinya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020105901",
                    "waktu_lapor": "01/02/2023 16:19:39",
                    "waktu_response": "01/02/2023 16:20:24",
                    "waktu_recovery": "01/02/2023 16:44:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 1428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B6 SRP GARDEN 2 No.03 CISAUK",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105907",
                    "waktu_lapor": "01/02/2023 16:20:44",
                    "waktu_response": "01/02/2023 16:23:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 33921368,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri Wahyuni /Yuni",
                    "alamat_pelapor": "DS BANJARSARI No. RT. 0 RW. 0 PARENGAN",
                    "no_telp_pelapor": "6285218471879",
                    "keterangan_pelapor": "MUTASI_K (G9923020188539:temper menyala mohon bantuannya) - saya sudah isi pulsa listrik sampai 2 kali tapi saya masukan semua tidak bisa semua itu bagaimana ya kak ? terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5123020101192",
                    "waktu_lapor": "01/02/2023 16:20:53",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "02/02/2023 10:11:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675268453,
                    "durasi_recovery_time": 1675332709,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "005373892",
                    "nama_pelapor": "IBU ALIM",
                    "alamat_pelapor": "JL SIMOLAWANG 2 NO 36 RT 6 RW 9 KEL SIMOKERTO KEC SIMOKERTO SURABAYA ",
                    "no_telp_pelapor": "082141219535",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100669, TANGGAL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 TELAH DILUNASI VIA COUNTER PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5423020105912",
                    "waktu_lapor": "01/02/2023 16:21:01",
                    "waktu_response": "01/02/2023 16:46:57",
                    "waktu_recovery": "01/02/2023 17:42:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1556,
                    "durasi_recovery_time": 3356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Emy Rubiyanti",
                    "alamat_pelapor": "JL BINTARA 17 PD NURMAYA II No.6 RT.10 RW.13 BINTARA JA",
                    "no_telp_pelapor": "6281285680772",
                    "keterangan_pelapor": "meteran rumah saya gak bisa diinput nmr token yang sudah dibeli, padahal dayanya sudah mau habis.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105913",
                    "waktu_lapor": "01/02/2023 16:21:05",
                    "waktu_response": "01/02/2023 16:39:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1090,
                    "durasi_recovery_time": 33920416,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anang hari saputra",
                    "alamat_pelapor": "Jl. Hasanwasi II No.37",
                    "no_telp_pelapor": "6287711465577",
                    "keterangan_pelapor": "MUTASI_K (G9923020188612:cek) - lampu kedip kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020105918",
                    "waktu_lapor": "01/02/2023 16:21:21",
                    "waktu_response": "01/02/2023 19:17:34",
                    "waktu_recovery": "01/02/2023 19:27:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10573,
                    "durasi_recovery_time": 624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riondarici",
                    "alamat_pelapor": "JL TERUBUK RT.3/3 TKR BRT",
                    "no_telp_pelapor": "628127620423",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5423020105921",
                    "waktu_lapor": "01/02/2023 16:22:27",
                    "waktu_response": "01/02/2023 16:28:44",
                    "waktu_recovery": "01/02/2023 16:36:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU MARTHA",
                    "alamat_pelapor": "KK TNI AU TRILOKA KAV 1 NO.7AJL AL MUNAWAR RT.01/RW.06 KEL PANCORAN KEC PANCORAN JAKSEL",
                    "no_telp_pelapor": "0214264539",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANA TGL 27/01/23 PELANGGAN MELAPORKAN ANGKA STAN 839387 SEHARUSNYA 83987. PELANGGAN MENGINGINKAN KOREKSI DIKARENAKAN PADA CATAT METER PLN MOBILE TIDAK DAPAT DIUBAH/DIKOREKSI. PELANGGAN KHAWATIR TERJADI LONJAKAN BULAN DEPAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105928",
                    "waktu_lapor": "01/02/2023 16:23:08",
                    "waktu_response": "01/02/2023 18:54:11",
                    "waktu_recovery": "01/02/2023 19:51:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9063,
                    "durasi_recovery_time": 3449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung",
                    "alamat_pelapor": "JL RAWI No.0",
                    "no_telp_pelapor": "6285205999740",
                    "keterangan_pelapor": "TOKO MARHABAN ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALIANDA"
                },
                {
                    "no_laporan": "K5423020105933",
                    "waktu_lapor": "01/02/2023 16:23:27",
                    "waktu_response": "01/02/2023 16:24:06",
                    "waktu_recovery": "01/02/2023 16:42:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 1127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "KK CLUSTER AZALEA BLK AZ-3 NO.29 No. GD SERPONG",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105942",
                    "waktu_lapor": "01/02/2023 16:23:47",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675268627,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoan siska s",
                    "alamat_pelapor": "jln putri bungsu no.65 tanjungbalai",
                    "no_telp_pelapor": "6282367115752",
                    "keterangan_pelapor": "jln putri bungsu no.65 tanjungbalai komplek rumah potong belakang pajak stasiun (depan pasar besar pagar rumah warna HIJAU)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5423020105943",
                    "waktu_lapor": "01/02/2023 16:23:50",
                    "waktu_response": "01/02/2023 16:24:14",
                    "waktu_recovery": "01/02/2023 16:43:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 1140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A11 No.15 BSD",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105947",
                    "waktu_lapor": "01/02/2023 16:24:09",
                    "waktu_response": "01/02/2023 16:38:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 33920479,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "stephani olivia",
                    "alamat_pelapor": "JL JLN.KENARI 8 BLOK 16 NO.132",
                    "no_telp_pelapor": "6281260474869",
                    "keterangan_pelapor": "MUTASI_K (G9923020188551:kwh periksa) - instalasi bocor token tidak bisa dipakai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020105948",
                    "waktu_lapor": "01/02/2023 16:24:12",
                    "waktu_response": "01/02/2023 16:24:31",
                    "waktu_recovery": "01/02/2023 16:43:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 1117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "PR CLUSTER ANANTA RESIDENCES BLOK B7 No.33 PINANG",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105950",
                    "waktu_lapor": "01/02/2023 16:24:15",
                    "waktu_response": "01/02/2023 16:26:03",
                    "waktu_recovery": "01/02/2023 21:48:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 19365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZKI/ rizki_wulingbintaro",
                    "alamat_pelapor": "PURI BINTARO PB 7 NO 20 RT001 RW009 KEL.SAWAH BARU KEC.CIPUTAT TANGGERANG SELATAN ",
                    "no_telp_pelapor": "081211163123",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY R3/7.700VA, PEMOHON MEMILIKI MOBIL LISTRIK WULING AIE EV LONG RANGE.",
                    "media": "Instagram",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105954",
                    "waktu_lapor": "01/02/2023 16:24:43",
                    "waktu_response": "01/02/2023 16:27:36",
                    "waktu_recovery": "01/02/2023 16:42:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105955",
                    "waktu_lapor": "01/02/2023 16:24:51",
                    "waktu_response": "01/02/2023 16:27:32",
                    "waktu_recovery": "01/02/2023 16:30:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hairul Imam Azhari",
                    "alamat_pelapor": "DN TIBU PANTUNG SERENGAT No. RT.0 RW.0",
                    "no_telp_pelapor": "6287865246456",
                    "keterangan_pelapor": "tidak bisa isi token listrik,\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020105961",
                    "waktu_lapor": "01/02/2023 16:25:20",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675268720,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nawari afas",
                    "alamat_pelapor": "DN JATI JAJAR PALENGAAN LAOK No.0 PALENGAAN",
                    "no_telp_pelapor": "6281359208928",
                    "keterangan_pelapor": "Gagal memasukkan token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020105963",
                    "waktu_lapor": "01/02/2023 16:25:37",
                    "waktu_response": "01/02/2023 16:56:59",
                    "waktu_recovery": "01/02/2023 16:59:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1882,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIO ",
                    "alamat_pelapor": "GG TURANG LORONG MANGGA 2 RUMAH KE 3 DUSUN 3 BANGUN SARI BARU DESA BANGUN SARI BARU TANJUNG MORAWA DELI SERDANG SUMATRA UTARA",
                    "no_telp_pelapor": "083149067069",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEBRUARI 2023 TELAH DILUNASI MELALUI BANK MANDIRI PTL MINTA DISAMBUNG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020105965",
                    "waktu_lapor": "01/02/2023 16:25:46",
                    "waktu_response": "01/02/2023 16:54:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1717,
                    "durasi_recovery_time": 33919508,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jumiati",
                    "alamat_pelapor": "Jl. Flamboyant Bawah Gg ke tiga sebelah kanan.depan gang ada",
                    "no_telp_pelapor": "6281349571239",
                    "keterangan_pelapor": "MUTASI_K (G9923020188567:-) - selalu muncul periksa di layar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020105966",
                    "waktu_lapor": "01/02/2023 16:25:51",
                    "waktu_response": "01/02/2023 18:43:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8239,
                    "durasi_recovery_time": 33912981,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA",
                    "alamat_pelapor": "PR VIOLA VILLAGE MATUNGKAS BLK K NO 39 RT/RW- KEL MATUNGKAS KEC DIMEMBE KAB MINAHASA UTARA SULUT",
                    "no_telp_pelapor": "082293959041",
                    "keterangan_pelapor": "MUTASI_K (G9923020188680:gangguan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (SISA 31.5 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AIRMADIDI"
                },
                {
                    "no_laporan": "K5423020105969",
                    "waktu_lapor": "01/02/2023 16:26:30",
                    "waktu_response": "01/02/2023 16:47:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1273,
                    "durasi_recovery_time": 33919908,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Subiaman",
                    "alamat_pelapor": "Pos perlintasan kereta api ",
                    "no_telp_pelapor": "6285746764368",
                    "keterangan_pelapor": "MUTASI_K (G9923020188561:ppn) - Kabel PLN putus menggantung di atas jalur kereta api, beresiko mengenai kereta api yang lewat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020105971",
                    "waktu_lapor": "01/02/2023 16:26:35",
                    "waktu_response": "01/02/2023 16:56:39",
                    "waktu_recovery": "01/02/2023 16:59:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1804,
                    "durasi_recovery_time": 168,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAZLI",
                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
                    "no_telp_pelapor": "6285277051374",
                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020105972",
                    "waktu_lapor": "01/02/2023 16:26:44",
                    "waktu_response": "02/02/2023 08:56:57",
                    "waktu_recovery": "02/02/2023 10:54:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 59413,
                    "durasi_recovery_time": 7060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDAS",
                    "alamat_pelapor": "MAKARTI JAYA DUSUN V DESA MAKARTI JAYA, KEC. BAHODOPI, KAB. MOROWALI, PROPINSI SULAWESI TENGAH",
                    "no_telp_pelapor": "08124135295",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI  PELANGGAN SUDAH MENGAJUKAN PS LAYANAN KHUSUS / MULTIGUNA UNTUK BTS TOWER PROVIDER INDOSAT DI PLN ULP BUNGKU DAYA 10.600 VA SEJAK TGL 27 DESEMBER 2022 SELAMA 30 HARI NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. PELANGGAN MENGINGINKAN DIIFORMASIKAN NO REG PEMBAYARAN DGN SEGERA.// PELANGGAN LAPOR KEMBALI, SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAKLANJUT DARI PETUGAS, MOHON DILAKUKAN PENANGANAN SESUAI KETENTUAN. CC.54.WISNU_Y.SM TGL 01/02/2023 PKL 23:13 WIB.",
                    "media": "Email",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105975",
                    "waktu_lapor": "01/02/2023 16:27:03",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 17:45:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675268823,
                    "durasi_recovery_time": 1675273559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MANING",
                    "alamat_pelapor": "JL PERJUANGAN RT 2/1 KEL TELUK PUCUNG KEC BEKASI UTARA KOTA BEKASI. SETEMPAT BENGKEL :  CV HUTAMA KARYA ABADI, ACUAN LOKASI: DEKAT GOR BADMINTON TELUK PUCUNG",
                    "no_telp_pelapor": "02189131809",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 29/01/23 PENANGANAN GANGGUAN  MCB RUSAK  OLEH PETUGAS DILAKUKAN PENANGANAN SEMENTARA DENGAN CARA SAMBUNG, SURAT LG 537317259 DIBERIKAN. MOHON DAPAT DILAKSANAKAN PENANGANAN SESUAI KETENTUAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020105977",
                    "waktu_lapor": "01/02/2023 16:27:26",
                    "waktu_response": "01/02/2023 16:33:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 383,
                    "durasi_recovery_time": 33920742,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUTU",
                    "alamat_pelapor": "BR PACUNG JL RAYA PACUNG NO 32 RT-RW- KEL DESA BATURITI KEC BATURITI KAB TABANAN",
                    "no_telp_pelapor": "081338716751",
                    "keterangan_pelapor": "MUTASI_K (G9923020188547:teknik) - MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES GESER APP KARENA SEDANG RENOVASI PEMOHON SEBAGAI PEMILIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TABANAN"
                },
                {
                    "no_laporan": "K5223020101325",
                    "waktu_lapor": "01/02/2023 16:27:27",
                    "waktu_response": "01/02/2023 16:29:19",
                    "waktu_recovery": "01/02/2023 16:36:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UNSUR",
                    "alamat_pelapor": "JL PEJATEN RAYA GG SAIRAN II NO 105A RT-13 / RW-2 KEL JATI PADANG KEC PASAR MINGGU KOTA JAKARTA SELATAN//DEKAT SD SMP STRADA",
                    "no_telp_pelapor": "6287883625287",
                    "keterangan_pelapor": "TIDAK BISA MEMBELI TOKEN PTL NORMAL. SISA 107.44. PADA DATA P2APST TERDAPAT PERUBAHAN NOMOR METER DARI 14046294618 MENJADI 45105535327 NAMUN SESUAI INFORMASI PELANGGAN BELUM ADA PERGANTIAN METER",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105981",
                    "waktu_lapor": "01/02/2023 16:27:54",
                    "waktu_response": "01/02/2023 16:38:03",
                    "waktu_recovery": "01/02/2023 16:41:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Resi Oky Yandra",
                    "alamat_pelapor": "DS LIWATAN PUCAT RT. RW. BEBIDAS",
                    "no_telp_pelapor": "6282139257802",
                    "keterangan_pelapor": "memasukkan token muncul kata reject padahal sesuai dengan token yg dibeli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020105982",
                    "waktu_lapor": "01/02/2023 16:27:54",
                    "waktu_response": "01/02/2023 17:37:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4156,
                    "durasi_recovery_time": 33916941,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sis Bolo",
                    "alamat_pelapor": "DN TEGAL ANYAR No. RT.001 RW.01 PUSPO",
                    "no_telp_pelapor": "6282334729212",
                    "keterangan_pelapor": "MUTASI_K (G9923020188606:padam) - meter hidup gak ada strum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020105984",
                    "waktu_lapor": "01/02/2023 16:28:10",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675268890,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000000183493",
                    "nama_pelapor": "BP NURJAMAN ",
                    "alamat_pelapor": "JL KEBON GEDANG RT-001 / RW-11 NO 21 KEL MALEER KEC BATU NUNGGAL KOTA BANDUNG ",
                    "no_telp_pelapor": "088970916001",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI PROSES GESER APP DIKARNAKAN ADA RENOVASI RUMAH PEMOHON SELAKU PEMILIK BANGUNAN ID PEL 535631094330",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020105986",
                    "waktu_lapor": "01/02/2023 16:28:42",
                    "waktu_response": "01/02/2023 17:15:19",
                    "waktu_recovery": "01/02/2023 20:33:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2797,
                    "durasi_recovery_time": 11905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7030899",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "JL KH MANSYUR RT004 RW001DS PANGARANGAN KEC KOTA SUMENEP KAB SUMENEP",
                    "no_telp_pelapor": "085231341325",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 23050, ST APP (saat ini) TGL 01/02/2023 = 23019. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR DAN TERKUNCI, TIDAK ADA PETUGAS DATANG SEJAK AKHIR NOV 2022). // LAPOR KEMBALI CC.52.SURYA.SM// MENGHUBUNGI KEMBALI CC.52.ROSA.SM",
                    "media": "Email",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5323020100696",
                    "waktu_lapor": "01/02/2023 16:28:40",
                    "waktu_response": "01/02/2023 16:31:16",
                    "waktu_recovery": "01/02/2023 16:54:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 1376,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ARI",
                    "alamat_pelapor": "JALAN AKSES PABRIK PERGUDANGAN KK. PURI DELTA ANGSAN BLOK AI NO. 6 (DEPAN BLOK AH) KEL. KASEMEN KEC. KASEMEN KOTA SERANG - BANTEN",
                    "no_telp_pelapor": "6283812365589",
                    "keterangan_pelapor": "2 TIANG LISTRIK MIRING KE ARAH RUMAH WARGA, TERJADI SUDAH 1 BULAN, DIKHWATIRKAN MENIMPA RUMAH WARGA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020105988",
                    "waktu_lapor": "01/02/2023 16:28:42",
                    "waktu_response": "01/02/2023 17:02:40",
                    "waktu_recovery": "01/02/2023 18:13:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2038,
                    "durasi_recovery_time": 4252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad arif",
                    "alamat_pelapor": "JL IR SUTAMI DKT SD BULUROKENG No.39 RT.0 RW.0 BULUROKENG",
                    "no_telp_pelapor": "6281242472147",
                    "keterangan_pelapor": "Token gagal terinput/tdk tertera periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020105992",
                    "waktu_lapor": "01/02/2023 16:29:05",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675268945,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alya Syahgitta",
                    "alamat_pelapor": "JL TAMPUK No. TJG.SELAMA",
                    "no_telp_pelapor": "6282360908808",
                    "keterangan_pelapor": "MUTASI_K (G9923020188579:gangguan app) - kapan kwh meter saya di ganti?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020105993",
                    "waktu_lapor": "01/02/2023 16:29:09",
                    "waktu_response": "01/02/2023 16:45:48",
                    "waktu_recovery": "01/02/2023 19:02:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 999,
                    "durasi_recovery_time": 8175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariella varendra",
                    "alamat_pelapor": "DS SUMBER MAKMUR No. RT.11 RW.4",
                    "no_telp_pelapor": "6281377606810",
                    "keterangan_pelapor": "Tambah daya sudah diproses, tp blm dikirim token. Gagal masuk pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGGALA"
                },
                {
                    "no_laporan": "K5323020100697",
                    "waktu_lapor": "01/02/2023 16:29:58",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 16:43:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675268998,
                    "durasi_recovery_time": 1675269834,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000234397",
                    "nama_pelapor": "BP DEDE",
                    "alamat_pelapor": "JL CASSA NO 12 RT-007 / RW-05 KEC SUKAJADI KEL SUKAWARNA KOTA BANDUNG",
                    "no_telp_pelapor": "082126879286",
                    "keterangan_pelapor": "TERKAIT K5323012700126 SUDAH DIHUBUNGI VIA WA DAN SUDAH MENGIRIMKAN  PERSYARATAN NAMUN BELUM ADA KELANJUTANNYA PERIHAL BANTUAN LAYANAN PERMOHONAN PERGESERAN KABEL SR DIKARENAKAN SEDANG RENOVASI BANGUNAN, NO IDPEL : 535592194776. PELANGGAN PERNAH LAPOR DENGAN NO K5323013000073, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. SAMPAI SAAT INI BELUM ADA PETUGAS YANG DATANG KELOKASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020106002",
                    "waktu_lapor": "01/02/2023 16:30:11",
                    "waktu_response": "01/02/2023 16:35:28",
                    "waktu_recovery": "01/02/2023 18:11:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 317,
                    "durasi_recovery_time": 5789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "26819",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL KUBIS III A2 NO 105 RT06/ RW06 KEL PULO KEC KEB BARU JAKSEL (BELAKANG ST MRT BLOK A)",
                    "no_telp_pelapor": "081314442893",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020100425, TGL 01/02/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BTN. PTL MINTA SEGERA DISAMBUNG. LU, BELUM ADA TINDAK LANJUT CC.54.FIKRI PKL 12:52 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106006",
                    "waktu_lapor": "01/02/2023 16:30:26",
                    "waktu_response": "01/02/2023 16:39:20",
                    "waktu_recovery": "01/02/2023 17:27:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 2913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus kardiyanto",
                    "alamat_pelapor": "Blok D12 - no 10",
                    "no_telp_pelapor": "6281902755262",
                    "keterangan_pelapor": "kabel PLN kurang panjang, kondisi rumah mau direnovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOSAMBI"
                },
                {
                    "no_laporan": "K5423020106009",
                    "waktu_lapor": "01/02/2023 16:30:34",
                    "waktu_response": "01/02/2023 17:54:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5029,
                    "durasi_recovery_time": 33915908,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ghonia fitria",
                    "alamat_pelapor": "DN JOGONALAN No. 0 RT.001 RW.02 JOGOSARI",
                    "no_telp_pelapor": "62895617686282",
                    "keterangan_pelapor": "MUTASI_K (G9923020188622:perlu penanganan petugas) - tidak bisa beli token listrik \\nlewat online maupun toko token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020106010",
                    "waktu_lapor": "01/02/2023 16:30:45",
                    "waktu_response": "01/02/2023 16:32:52",
                    "waktu_recovery": "01/02/2023 17:00:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 1666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "08973995403",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023 = 16263, ST APP TGL 01/02/2023 = 16002. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT LAPORAN K5423010202732 DAN K5223020100446. LAPOR KEMBALI.CC.54.YANTI.SM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020106013",
                    "waktu_lapor": "01/02/2023 16:30:46",
                    "waktu_response": "01/02/2023 16:31:04",
                    "waktu_recovery": "01/02/2023 16:42:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 18,
                    "durasi_recovery_time": 692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "KK VILLA BINTANG MAS BLK C No.11 KADEMANGAN",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106014",
                    "waktu_lapor": "01/02/2023 16:31:07",
                    "waktu_response": "01/02/2023 16:31:29",
                    "waktu_recovery": "01/02/2023 16:42:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 652,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.09 CISAUK",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106015",
                    "waktu_lapor": "01/02/2023 16:31:20",
                    "waktu_response": "01/02/2023 16:38:13",
                    "waktu_recovery": "01/02/2023 17:15:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 413,
                    "durasi_recovery_time": 2251,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi yudha",
                    "alamat_pelapor": "JL LETJEN B UTOYO KENTEN",
                    "no_telp_pelapor": "6282175667972",
                    "keterangan_pelapor": "migrasi kWh token blm d pasang, mhn  d tindak lanjuti untuk d pasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106016",
                    "waktu_lapor": "01/02/2023 16:31:26",
                    "waktu_response": "01/02/2023 16:31:53",
                    "waktu_recovery": "01/02/2023 16:43:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "JL KANO 19 No.2 KELAPA DUA",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106018",
                    "waktu_lapor": "01/02/2023 16:31:49",
                    "waktu_response": "01/02/2023 16:34:16",
                    "waktu_recovery": "01/02/2023 16:42:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "PR CLUSTER CALLYSTA RESIDENCE BLOK D No.09 RT.0 RW.0 PAKU JAYA",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106021",
                    "waktu_lapor": "01/02/2023 16:32:50",
                    "waktu_response": "01/02/2023 16:58:02",
                    "waktu_recovery": "01/02/2023 17:38:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 2402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000049228",
                    "nama_pelapor": "IBU YUHEFNIDARWATI",
                    "alamat_pelapor": "PERUM TELAGAMAS BLOK H3/33 RT.10/14 KEL.HARAPAN BARU BEKASI 17123",
                    "no_telp_pelapor": "081210624303",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 76.527, ST AK 77.038, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 77.038. REK BELUM DILUNASI. (DIHUNI, BERPAGAR, KWH MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG).\\nPLN 123 TELAH MENJELASKAN SESUAI KETENTUAN TAGIHAN REKENING BERDASARKAN ANGKA YANG DICATAT OLEH PETUGAS NAMUN PELANGGAN KEBERATAN DAN KECEWA DIKARENAKAN TELAH MELAPORKAN ANGKA STAND ANGKA STAND (SWACAM) MELALUI APLIKASI PLN MOBILE  TGL 24/01/2023 NAMUN TIDAK DIJADIKAN DASAR PERHITUNGAN REKENING.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020106022",
                    "waktu_lapor": "01/02/2023 16:32:44",
                    "waktu_response": "01/02/2023 16:38:47",
                    "waktu_recovery": "01/02/2023 17:06:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 1635,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlina soangare",
                    "alamat_pelapor": "DK KEL.MANGGA DUA No.0 RT.3 RW.1 TERNATE",
                    "no_telp_pelapor": "6281327838938",
                    "keterangan_pelapor": "pengisian pulsa lampu tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106026",
                    "waktu_lapor": "01/02/2023 16:33:54",
                    "waktu_response": "01/02/2023 20:47:45",
                    "waktu_recovery": "01/02/2023 20:50:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 15231,
                    "durasi_recovery_time": 165,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoan siska s",
                    "alamat_pelapor": "jalan putri bungsu no 65 kota tanjungbalai komplek rumah potong belakang pajak stasiun (depan pasar besar pagar warna hijau)",
                    "no_telp_pelapor": "6282367115752",
                    "keterangan_pelapor": "pembayaran saya melonjak sangat sangat bengkak 2 x lipat... padahal pemaikaian saya bahkan lebih hemat dari bulan2 yang lalu... tolong di cek detail bapak/ibu... ¿¿¿ terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5423020106027",
                    "waktu_lapor": "01/02/2023 16:34:09",
                    "waktu_response": "01/02/2023 16:39:25",
                    "waktu_recovery": "01/02/2023 18:37:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 7107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106028",
                    "waktu_lapor": "01/02/2023 16:34:12",
                    "waktu_response": "01/02/2023 16:50:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 986,
                    "durasi_recovery_time": 33919733,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HD SPI",
                    "alamat_pelapor": "Jl. Veteran No.237",
                    "no_telp_pelapor": "6289525401929",
                    "keterangan_pelapor": "MUTASI_K (G9923020188677:Ditangani unit) - Seal PLN tidak ada,\\nmohon dibantu pemasangan Seal nya\\nTower BTS Indosat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020106029",
                    "waktu_lapor": "01/02/2023 16:34:20",
                    "waktu_response": "01/02/2023 17:08:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2072,
                    "durasi_recovery_time": 33918639,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodi Gunawan",
                    "alamat_pelapor": "KP RAWA BANTENG No.0 RT.003 RW.02 LMBNG JAYA",
                    "no_telp_pelapor": "6289608323412",
                    "keterangan_pelapor": "mohon di bantu.\\npada saat isi token muncul ket reject.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020106032",
                    "waktu_lapor": "01/02/2023 16:34:33",
                    "waktu_response": "01/02/2023 16:46:43",
                    "waktu_recovery": "01/02/2023 17:32:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 2771,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ACEP SAEPUDIN",
                    "alamat_pelapor": "KP SUMUR No. RT.4 RW.10",
                    "no_telp_pelapor": "6281319596437",
                    "keterangan_pelapor": "beli token tapi gak bisa dimasukin ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5523020100699",
                    "waktu_lapor": "01/02/2023 16:34:44",
                    "waktu_response": "01/02/2023 16:48:19",
                    "waktu_recovery": "01/02/2023 17:10:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 815,
                    "durasi_recovery_time": 1318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASTRO ",
                    "alamat_pelapor": "PR VILLA LESTARI BLOK C6 NO 10 JL GG MENTAWAI KEL JAYASAMPURANA KEC SERANG BARU KAB BEKASI. LOKASI DKT PERTASHOP ",
                    "no_telp_pelapor": "6285781406532",
                    "keterangan_pelapor": "LEBIH TAGIH . STAND AKHIR REK FEBRUARI 2022 = 6500 BELUM DILUNASI, STAND APP TGL 02/01/2023  = 5812.2 . PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106050",
                    "waktu_lapor": "01/02/2023 16:36:06",
                    "waktu_response": "01/02/2023 21:24:29",
                    "waktu_recovery": "01/02/2023 21:46:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 17303,
                    "durasi_recovery_time": 1294,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WULAN",
                    "alamat_pelapor": "MARELAN, PASAR 1 TENGAH GG DAMAI, KEL.TANAH ENAM RATUS, KEC.MEDAN MARELAN . SUMUT",
                    "no_telp_pelapor": "08974841279",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, SESUAI INFO PELANGGAN TELAH MENGAJUKAN DAN MENYERAHKAN PERSYARATAN PROSES UBAH TARIF MENJADI SUBSDI (R1M /900 VA - R1/900 VA) DENGAN NIK 1271086609960004 KE PLN TERKAIT NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT",
                    "media": "Email",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5323020100704",
                    "waktu_lapor": "01/02/2023 16:35:59",
                    "waktu_response": "01/02/2023 16:38:29",
                    "waktu_recovery": "01/02/2023 17:21:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 2555,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "JL RAYA SEPANDE  RT-11 / RW-3 NO. -DS KAUMAN SEPANDE KEC CANDI  KAB SIDOARJO   // DISEBELAH WARUNG PB PURNAMA CAK ARDI ",
                    "no_telp_pelapor": "087877444300",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 26.76 KWH NO METER 86021214316. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. DENGAN NO 1744 2391 1246 0382 4767",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020106052",
                    "waktu_lapor": "01/02/2023 16:36:06",
                    "waktu_response": "01/02/2023 16:54:04",
                    "waktu_recovery": "01/02/2023 17:20:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1078,
                    "durasi_recovery_time": 1585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Christina Andriani",
                    "alamat_pelapor": "PR DEPAG BLOK G No.05 RT.2 RW.7 CIPOCOK JA",
                    "no_telp_pelapor": "6281350061209",
                    "keterangan_pelapor": "pemadaman listrik yang ke 2 dari jam 16.10",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5523020100701",
                    "waktu_lapor": "01/02/2023 16:36:30",
                    "waktu_response": "01/02/2023 16:42:52",
                    "waktu_recovery": "01/02/2023 18:22:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 6000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TJONG UNAIDI",
                    "alamat_pelapor": "JL. PR KEPA DURI MAS BL RR/21 RT1/4 KEL KEPADURI KEC KEBON JERUK JAKBAR / SEBELAH TANAH KOSONG",
                    "no_telp_pelapor": "081808626016",
                    "keterangan_pelapor": "TGL 01/02/23. PELANGGAN MELAPORKAN APP (APP METER RUSAK) DENGAN NO PENGADUAN:-. DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : 1326,92 KWH, NO.METER LAMA : 14433908002, NO.METER BARU : 14436349436",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106055",
                    "waktu_lapor": "01/02/2023 16:36:33",
                    "waktu_response": "01/02/2023 16:45:47",
                    "waktu_recovery": "01/02/2023 16:51:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 351,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIYANI",
                    "alamat_pelapor": "JL AMPERA SEI AMBAWANG NO 13 RT 01/02 KEL AMPERA RAYA KEC SEI AMBAWANG KAB KUBU RAYA ACUAN : DEKAT POLSEK ",
                    "no_telp_pelapor": "081347686467",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23  PROSES PD (R1T/450 VA - R1T/1.300 VA) DENGAN NO REG 2110115019317, YBS MENGINGINKAN AGAR PETUGAS DAPAT MENGHUBUNGI PELANGGAN DI NO HP 081347686467 A/N IBU MARIYANI DAN MENGINGINKAN AGAR DAPAT DI REALISASIKAN SEGERA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020106058",
                    "waktu_lapor": "01/02/2023 16:36:41",
                    "waktu_response": "01/02/2023 16:44:52",
                    "waktu_recovery": "01/02/2023 16:59:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "128480",
                    "nama_pelapor": "BP JULIANTO",
                    "alamat_pelapor": "JL DURI BARU NO 200 RT 4 RW 7 KEL JEMBATAN BESI KEC TAMBORA JAKARTA BARAT \\nSETEMPAT ANK ESPRES.",
                    "no_telp_pelapor": "0216317742",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEBRURI 2023 = 44421 , ST APP TGL 02/01/2023  = 433976. PELANGAN MEMINTA UNTUK DAPAT SEGERA DI LAKUAKAN PENYESUAIN TERKAIT ANGKA STAND DI LOKASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106061",
                    "waktu_lapor": "01/02/2023 16:36:58",
                    "waktu_response": "01/02/2023 16:37:22",
                    "waktu_recovery": "01/02/2023 16:43:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 339,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "KK CLUSTER AZALEA BLK AZ-3 NO.35 No. GD SERPONG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106062",
                    "waktu_lapor": "01/02/2023 16:37:01",
                    "waktu_response": "01/02/2023 16:48:33",
                    "waktu_recovery": "01/02/2023 17:55:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 692,
                    "durasi_recovery_time": 4032,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000906110939849",
                    "nama_pelapor": "BP HARI",
                    "alamat_pelapor": "JL CEMARA 1 NO   32A RT 01 RW 01 KEC CIKARANG SELTAN DESA CIBATU KAB BEKASI \\nACUAN LOKASI DEKAT KANDANG ANJING DI TENGAH JLN ",
                    "no_telp_pelapor": "081288067183",
                    "keterangan_pelapor": "MOHON DI TINDAKLANJUTI PELANGGAN DENGAN IDPEL/NOMETER 537212133721  BERMAKSUD MENGAJUKAN PROSES GESER APP  PELANGGAN BERSEDIA MELENGKAPI PERSYARATAN DI LOKASI. YBS SELAKU ANAK DARI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106064",
                    "waktu_lapor": "01/02/2023 16:37:14",
                    "waktu_response": "01/02/2023 16:37:33",
                    "waktu_recovery": "01/02/2023 16:42:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "PR CLUSTER AMARILLO VILLAGE BELDON GARDU I No.71 RT.0 RW.0 GD SERPONG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106067",
                    "waktu_lapor": "01/02/2023 16:37:31",
                    "waktu_response": "01/02/2023 17:04:55",
                    "waktu_recovery": "01/02/2023 18:45:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1644,
                    "durasi_recovery_time": 6062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINDRI",
                    "alamat_pelapor": "DN CINYOSOG     RT-2 / RW-1",
                    "no_telp_pelapor": "0214226185",
                    "keterangan_pelapor": "MOHON BANTUAN PENGIRIMAN INVOICE BULAN SEPTEMBER 22 SAMPAI JANUARI 23 DAN AGAR DIKIRIMKAN KE ALAMAT EMAIL GRIAARTGLASS@GMAIL.COM PELANGGAN TIDAK DAPAT DOWNLOAD INVOICE MELALUI PLN MOBILE KETERANGAN SAAT INGIN DOWNLOAD PERBAHARUI DATA DIRI MASIH DALAM PROSES PERUBAHAN NIK DAN NPWP ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020106068",
                    "waktu_lapor": "01/02/2023 16:37:28",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675269448,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "YOSI ANUGERAH ARDIAN",
                    "alamat_pelapor": "JL DINAR BLOK C No.44",
                    "no_telp_pelapor": "6285799999951",
                    "keterangan_pelapor": "tagihan listrik saya bulan februari kenapa bisa naik sampe 2x lipat dr biasanya, apakah ada kesalahan pencatatan? saya coba urutkan dr bulan September sampai dengan februari tercatat 7,554 kwh, akan tetapi sampe pagi td tgl 1 feb kwh saya msh di angka 7395,kalo boleh tau berapa kwh terakhir yg dicatat petugas di bulan ini kok selisihnya banyak banget",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020106072",
                    "waktu_lapor": "01/02/2023 16:37:33",
                    "waktu_response": "01/02/2023 16:41:39",
                    "waktu_recovery": "01/02/2023 16:44:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 246,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "PR CLUSTER ANANTA RESIDENCES BLOK B9 No.47 PINANG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100705",
                    "waktu_lapor": "01/02/2023 16:37:45",
                    "waktu_response": "01/02/2023 16:52:33",
                    "waktu_recovery": "01/02/2023 16:59:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 888,
                    "durasi_recovery_time": 443,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000154675",
                    "nama_pelapor": "BP RIDWAN",
                    "alamat_pelapor": "JL WINDU   NO 7 KEL MALABAR KEC LENGKONG KOTA BANDUNG 40262",
                    "no_telp_pelapor": "0222515776",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN NO IDPEL 535510020794 BERMASUD PERMOHONAN PD NAMUN TIDAK BISA DIAJUKAN DIKARENAKAN TERDAPAT PERMOHONAN DENGAN NO AGENDA 535519962206167355 MOHONKONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020106075",
                    "waktu_lapor": "01/02/2023 16:37:50",
                    "waktu_response": "01/02/2023 16:41:51",
                    "waktu_recovery": "01/02/2023 16:44:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B14 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100707",
                    "waktu_lapor": "01/02/2023 16:38:06",
                    "waktu_response": "01/02/2023 17:11:16",
                    "waktu_recovery": "01/02/2023 19:45:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1990,
                    "durasi_recovery_time": 9265,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021912044",
                    "nama_pelapor": "BP. BAHAR ",
                    "alamat_pelapor": "KK GRIYA KINARA BLOK D NO.1   KEL. JADIMULYA KEC. GUNUNG JATI KAB. CIREBON",
                    "no_telp_pelapor": "0811240073",
                    "keterangan_pelapor": "PERMOHONAN GESER KWH METER KARENA ADA RENOVASI RUMAH. NO KTP 3209210903820004. KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020106078",
                    "waktu_lapor": "01/02/2023 16:38:14",
                    "waktu_response": "01/02/2023 16:57:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1138,
                    "durasi_recovery_time": 33919339,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Trisna Adi pramana",
                    "alamat_pelapor": "DN TAMERAN No.",
                    "no_telp_pelapor": "6281916107576",
                    "keterangan_pelapor": "MUTASI_K (G9923020188564:kct) - tidak bisa memasukan token listrik. terus muncul GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020106079",
                    "waktu_lapor": "01/02/2023 16:38:16",
                    "waktu_response": "01/02/2023 16:38:44",
                    "waktu_recovery": "01/02/2023 16:39:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I Made Boika Dwi Negara",
                    "alamat_pelapor": "JL DSN.TROWULAN RT06 RW02 No.",
                    "no_telp_pelapor": "6281805566441",
                    "keterangan_pelapor": "pasang baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOAGUNG"
                },
                {
                    "no_laporan": "K5423020106081",
                    "waktu_lapor": "01/02/2023 16:38:28",
                    "waktu_response": "01/02/2023 16:41:16",
                    "waktu_recovery": "01/02/2023 16:52:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Taufiqul Lubab",
                    "alamat_pelapor": "JL NGGONDANG No.0 RT.2 RW.3 NYATNYONO",
                    "no_telp_pelapor": "6281225604200",
                    "keterangan_pelapor": "Mohon di bantu pemindahan tarikaan SR ,,karena kabel posisi di atas lahan tersebut.\\nyang rencana lahan tersebut ingin d jadikan bangunan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020106083",
                    "waktu_lapor": "01/02/2023 16:38:34",
                    "waktu_response": "01/02/2023 16:44:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 329,
                    "durasi_recovery_time": 33920128,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ria Ratnasari",
                    "alamat_pelapor": "02",
                    "no_telp_pelapor": "6281294493372",
                    "keterangan_pelapor": "MUTASI_K (G9923020188557:cek kwh) - gagal memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020106085",
                    "waktu_lapor": "01/02/2023 16:39:02",
                    "waktu_response": "01/02/2023 16:48:07",
                    "waktu_recovery": "01/02/2023 16:54:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "musrifah",
                    "alamat_pelapor": "DN GUA BARAT No.0 RT.0 RW.0 PANGEREMAN",
                    "no_telp_pelapor": "6287853799628",
                    "keterangan_pelapor": "mohon bantuannya pak diisi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106086",
                    "waktu_lapor": "01/02/2023 16:39:10",
                    "waktu_response": "01/02/2023 17:13:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2058,
                    "durasi_recovery_time": 33918363,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Lombogia",
                    "alamat_pelapor": "JL JL SISWA MC10411",
                    "no_telp_pelapor": "6282393445554",
                    "keterangan_pelapor": "MUTASI_K (G9923020188573:g) -  meter tidak bisa beli pulsa info terblokir di tempat pembelian pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020106088",
                    "waktu_lapor": "01/02/2023 16:39:37",
                    "waktu_response": "01/02/2023 16:42:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 188,
                    "durasi_recovery_time": 33920206,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAYUS ",
                    "alamat_pelapor": "JL. H. MAIRIN NO.21 RT 9/3 KEL ULUJAMI KEC PESANGRAHAN JAKSEL LOKASI : SUWADARMARAYA ",
                    "no_telp_pelapor": "081314908143",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SEJAK 2 MINGGU LALU ID METER 14451386842",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106092",
                    "waktu_lapor": "01/02/2023 16:40:42",
                    "waktu_response": "01/02/2023 17:27:08",
                    "waktu_recovery": "01/02/2023 18:35:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2786,
                    "durasi_recovery_time": 4114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021646444",
                    "nama_pelapor": "BP AES/ IBU ELI ",
                    "alamat_pelapor": "KK KOTA SERANG BARU BLOK E71 NO 7 RT4/RW-17KEL. SUKARAGAM KEC. SERANG BARU KOTA SERANG // ACUANNYA DEKAT SD SUKARAGAM 01  ",
                    "no_telp_pelapor": "081291664871",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020104172 SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAKLANJUT, MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/2023 PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN PADA DATA P2APST TERTERA BLOCKING PEMBELIAN. PADA DATA AP2T TERDAPAT ANGSURAN NAMUN BELUM JATUH TEMPO. PTL HAMPIR PADAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5523020100706",
                    "waktu_lapor": "01/02/2023 16:40:45",
                    "waktu_response": "01/02/2023 18:16:46",
                    "waktu_recovery": "01/02/2023 21:44:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5761,
                    "durasi_recovery_time": 12468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SULIS ",
                    "alamat_pelapor": "JL PENYAKSAKAN  DN PENYAKSAKAN NO 35 RT 1 RW 2 KEL BANGKALAN  KEC KLAPIS KAB BANGKALAN  ",
                    "no_telp_pelapor": "087701734930",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN TERTERA  KWH METER TERBANG SSISA KWH 208 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K3223020100337",
                    "waktu_lapor": "01/02/2023 16:41:02",
                    "waktu_response": "01/02/2023 17:02:59",
                    "waktu_recovery": "01/02/2023 18:13:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 4244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRSAN",
                    "alamat_pelapor": "JL PAO2 DP ASRI 3 RT 1 RW 1 KEL - KEC - KAB MAROS. DEKAT MASJID",
                    "no_telp_pelapor": "85373248715",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 PTL NYALA SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106093",
                    "waktu_lapor": "01/02/2023 16:40:58",
                    "waktu_response": "01/02/2023 16:44:05",
                    "waktu_recovery": "01/02/2023 18:51:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 7638,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "JL KP BAHARI GG 3 NO 231 RT RT-0 / RW-3",
                    "no_telp_pelapor": "02129959850",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN, TERKAIT REK FEB 23, SESUAI INFO PELANGGAN TELAH MELAKUKAN PELAPORAN CATER MANDIRI VIA PLN MOBILE TGL 24/01/23 = 64604, TGL 28/01/23 PETUGAS DATANG MELAKUKAN CATAT METER DENGAN ST METER = 64674. YBS MENGINGINKAN REK FEB 23 DI PERHITUNGKAN SESUAI DENGAN ST METER YG DIKIRIMKAN VIA PLN MOBILE TGL 24/01/23 DENGAN ST APP = 64604. REK BELUM DILUNASI, PLN 123 TELAH MENJELASKAN SESUAI DENGAN KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020106094",
                    "waktu_lapor": "01/02/2023 16:41:16",
                    "waktu_response": "01/02/2023 16:57:11",
                    "waktu_recovery": "01/02/2023 17:03:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 364,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahim",
                    "alamat_pelapor": "DS PARIT 02 P. BURUNG No.0 RT.0 RW.0 P.BURUNG",
                    "no_telp_pelapor": "6281210445896",
                    "keterangan_pelapor": "mengisi token gagal terus, padahal udah masukan no token dengan benar. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMBILAHAN"
                },
                {
                    "no_laporan": "K5423020106095",
                    "waktu_lapor": "01/02/2023 16:41:24",
                    "waktu_response": "01/02/2023 17:44:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3762,
                    "durasi_recovery_time": 33916525,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "DANDUNG",
                    "alamat_pelapor": "JL PH HUSIN II No.E/9 No.0 RT. RW.",
                    "no_telp_pelapor": "6281520301955",
                    "keterangan_pelapor": "MUTASI_K (G9923020188616:APP) - kWh meter cepat habis...padahal beban pemakaian dan kVa sama dng meter yg pasca bayar tapi jauh lbh besar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020106096",
                    "waktu_lapor": "01/02/2023 16:41:27",
                    "waktu_response": "01/02/2023 18:37:27",
                    "waktu_recovery": "02/02/2023 00:18:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6960,
                    "durasi_recovery_time": 20484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BIDARIAN ",
                    "alamat_pelapor": "JL SWADAYA TJ API API  RT-22 KAB PANGKALAIN BALAI ACUAN : KOMPLEK GRIYA SINAR INTAN",
                    "no_telp_pelapor": "08127137962",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN VKRN 43 ( PTL TIDAK PADAM ) TERSISA 56,90 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020106100",
                    "waktu_lapor": "01/02/2023 16:42:11",
                    "waktu_response": "01/02/2023 16:45:38",
                    "waktu_recovery": "01/02/2023 21:04:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 15541,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "80211",
                    "nama_pelapor": "BP ARMI",
                    "alamat_pelapor": "JL KAMAT JATI  KK KODIM 0505 BLOK J 2 RT 3 RW 2 KEL CILILITAN KEC KAMAT JATI JAKTIM DEKAT ALFAMIDI",
                    "no_telp_pelapor": "085361759642",
                    "keterangan_pelapor": "TGL 31-01-2023  TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020106101",
                    "waktu_lapor": "01/02/2023 16:42:19",
                    "waktu_response": "01/02/2023 16:57:23",
                    "waktu_recovery": "01/02/2023 17:19:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 904,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu indrasari",
                    "alamat_pelapor": "dusun kalianyar desa sidodadi lawang",
                    "no_telp_pelapor": "6282330170122",
                    "keterangan_pelapor": "sudah 2 bln terakhir tagihan listrik membengkak semenjak kena petir.sempat ada petugas ke rmh ngecek tp sampai skg gak datang lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5423020106106",
                    "waktu_lapor": "01/02/2023 16:42:48",
                    "waktu_response": "01/02/2023 16:45:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 33920056,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mas rudi",
                    "alamat_pelapor": "Belakang SD 57 Kota Ternate",
                    "no_telp_pelapor": "6281319121097",
                    "keterangan_pelapor": "MUTASI_K (G9923020188559:cek teknis) - Pengisian Pulsa Token pra bayar selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K1423020100460",
                    "waktu_lapor": "01/02/2023 16:42:53",
                    "waktu_response": "01/02/2023 18:37:18",
                    "waktu_recovery": "02/02/2023 00:18:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6865,
                    "durasi_recovery_time": 20489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZKI",
                    "alamat_pelapor": "JL. SOLOK KEMASN KK GB MUSI INDAH BLOK D NO 15 KEL TANAH MAS INDAH KEC TALANG KELAPA KAB BANYUASIN",
                    "no_telp_pelapor": "082176208192",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020106107",
                    "waktu_lapor": "01/02/2023 16:43:04",
                    "waktu_response": "01/02/2023 16:51:01",
                    "waktu_recovery": "01/02/2023 16:52:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko",
                    "alamat_pelapor": "JL GREMET RT 52/5 RT.0 RW.0",
                    "no_telp_pelapor": "6281393114731",
                    "keterangan_pelapor": "Kenapa tagihan Bulan Januari ini lebih besar dari pada tagihan bulan Desember.. sementara pemakaian Bulan Januari lebih sedikit dari pada bulan Desember..tagihan Bulan Desember sebesar Rp.4.688.084 sementara bulan Januari sebesar Rp.6.311.278",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020106110",
                    "waktu_lapor": "01/02/2023 16:43:27",
                    "waktu_response": "01/02/2023 16:50:41",
                    "waktu_recovery": "01/02/2023 20:08:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 11860,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FIKA",
                    "alamat_pelapor": "JL TIDUNG 10 STAPAK 5 NO 41, MAPPALA, RAPPOCINI, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "085394646304",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL  07/12/22 PROSES PB DENGAN NO REG 3211112059804. TGL 08/12/22 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020106113",
                    "waktu_lapor": "01/02/2023 16:43:46",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675269826,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "tuki",
                    "alamat_pelapor": "DN REK KERREK LAOK DS REK KERREK No.0 RT.0 RW.0 PALENGAAN",
                    "no_telp_pelapor": "6287860831010",
                    "keterangan_pelapor": "gagal isi token padahal nomer yg di masukan seuai yg sudahdi beli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020106114",
                    "waktu_lapor": "01/02/2023 16:43:52",
                    "waktu_response": "01/02/2023 16:45:07",
                    "waktu_recovery": "01/02/2023 16:59:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TANU WINARTO ",
                    "alamat_pelapor": " JL MESJID PEKOJAN I GG 4 RT6/1 NO 38 KEL PEKOJAN KEC TAMBORA JAKBAR ACUAN BLKG KUA",
                    "no_telp_pelapor": "0811992158",
                    "keterangan_pelapor": "MOHON TIDAK LANJUT DAN PENYELESAIAN. PELANGGAN BERMAKSUD MANGAJUKAN PROSES PD 2200VA-3500VA NAMUN DATA PADA P2PST Id Pel ini masih dalam proses permohonan!. PELANGGAN MENGAKU SEBAGAI PEMILIK BANGUNAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106115",
                    "waktu_lapor": "01/02/2023 16:43:53",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675269833,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA",
                    "alamat_pelapor": "JL KIMANGUNSARKORO 5 NO.11 No. RT.1 RW.1 BEJI",
                    "no_telp_pelapor": "6285387838383",
                    "keterangan_pelapor": "mohon pengecekan kWh meter dikarenakan saya beli 500.000 langsung habis dalam beberapa hari. biasanya untuk hampir 1 bulan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5423020106117",
                    "waktu_lapor": "01/02/2023 16:44:19",
                    "waktu_response": "01/02/2023 16:50:14",
                    "waktu_recovery": "01/02/2023 16:59:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "104580",
                    "nama_pelapor": "IBU EFI",
                    "alamat_pelapor": "JL H ENTING RT 1 RW 12 NO 56 KEL JATI WARINGIN KEC PONDOK GEDE KOTA BEKASI - JAWA BARAT. DEKAT MUSHOLLA BAITURAHMAH/SD ALAM ",
                    "no_telp_pelapor": "081280992549",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PELANGGAN TIDAK MENGETAHUI SISA KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106118",
                    "waktu_lapor": "01/02/2023 16:44:24",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675269864,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rionaldi",
                    "alamat_pelapor": "pasar pengalihan enok",
                    "no_telp_pelapor": "6285210886040",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUALA ENOK"
                },
                {
                    "no_laporan": "K5523020100710",
                    "waktu_lapor": "01/02/2023 16:44:36",
                    "waktu_response": "01/02/2023 16:58:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 806,
                    "durasi_recovery_time": 33919289,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01106455734",
                    "nama_pelapor": "BP SONI",
                    "alamat_pelapor": "JL. TAMBAK MAS TIMUR RT-9 / RW-5 NO. CM-145 KEL PANGGUNG LOR KEC SEMARANG UTARA KOTA SEMARANG JATENG. LOKASI: DIRUMAH CAT COKLAT",
                    "no_telp_pelapor": "087733557758",
                    "keterangan_pelapor": "MUTASI_K (G9923020188565:harap ditindaklanjuti) - TGL  31/01/2023 PENANGANAN GANGGUAN APP PRABAYAR TERTERA CALL DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5223013100738 DAN PELANGGAN SUDAH MENERIMA SURAT BERITA ACARA.  MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5323020100717",
                    "waktu_lapor": "01/02/2023 16:45:53",
                    "waktu_response": "01/02/2023 16:47:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 33919944,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL RAYA BOJONEGARA KP BAKETOL NO- RT 5/6 DS MARGAGIRI KEC BOJONEGARA KAB SERANG / SETEMPAT KLINIK HARTAMEDIKA SEBELAH PT ANGEL KANTOR POS",
                    "no_telp_pelapor": "02547850038",
                    "keterangan_pelapor": "MUTASI_K (G9923020188560:mcb rusak) - MCB KWH METER LEMAH DAYA 2200 PTL MASIH MENYALA MOHON DIBANTU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020106130",
                    "waktu_lapor": "01/02/2023 16:45:50",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675269950,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dika Anggara",
                    "alamat_pelapor": "DS TETEINEA JAYA No.0 RT.0 RW.0 TINANGGEA",
                    "no_telp_pelapor": "6285398197577",
                    "keterangan_pelapor": "Pengamanan KWH untuk bangun rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KONAWE SELATAN"
                },
                {
                    "no_laporan": "K5423020106135",
                    "waktu_lapor": "01/02/2023 16:45:59",
                    "waktu_response": "01/02/2023 16:50:01",
                    "waktu_recovery": "01/02/2023 19:10:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 8406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "56602477350",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": " PERUM ALAM INDAH  BL F 1 NO  5  KEL  PORIS PLAWAD INDAH KEC CIPONDOH",
                    "no_telp_pelapor": "0811922189",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43  TIDAK MENGETAHUI SISA KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106136",
                    "waktu_lapor": "01/02/2023 16:46:07",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675269967,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhlisun",
                    "alamat_pelapor": "jl. merdeka raya",
                    "no_telp_pelapor": "6281936507496",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020106137",
                    "waktu_lapor": "01/02/2023 16:46:09",
                    "waktu_response": "01/02/2023 16:55:31",
                    "waktu_recovery": "01/02/2023 17:42:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 562,
                    "durasi_recovery_time": 2823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRON",
                    "alamat_pelapor": "JL HARAPAN CLUSTER GRAND PINANG HILL BLOK C NO 7 RT-5 / RW-3 KEL SUDIMARA PINANG KEC PINANG KOTA TANGERANG, BANTEN ACUAN PASAR BENGKOK",
                    "no_telp_pelapor": "081377000354",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101243",
                    "waktu_lapor": "01/02/2023 16:46:51",
                    "waktu_response": "01/02/2023 16:50:07",
                    "waktu_recovery": "01/02/2023 19:19:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 196,
                    "durasi_recovery_time": 8952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020101070, TANGGAL 27/01/2023  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA MOBUIL BANKING BCA PTL MINTA DISAMBUNG KEMBALI, PELANGGAN SUDAH DIHUBUNGI OLEH PETUGAS NAMUN PELANGGAN TIDAK BERKENAN UNTUK DIMIGRASI KE PRABAYAR TOKEN, PELANGGAN JUGA MERAGUKAN ADANYA PENGGUNAAN LISTRIK YANG BERLEBIH SEDANGKAN PELANGGAN HANYA MENGGUNAKAN LAMPU DAN RUMAH KOSONG, UL (CC.51.AGRE)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106143",
                    "waktu_lapor": "01/02/2023 16:47:23",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675270043,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "gugun j widianto",
                    "alamat_pelapor": "JL NEGARA DESA HAJAK No. RT.10 HAJAK",
                    "no_telp_pelapor": "6281321275406",
                    "keterangan_pelapor": "gagal isi pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA TEWEH"
                },
                {
                    "no_laporan": "K5423020106146",
                    "waktu_lapor": "01/02/2023 16:47:44",
                    "waktu_response": "01/02/2023 17:34:55",
                    "waktu_recovery": "01/02/2023 18:13:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2831,
                    "durasi_recovery_time": 2326,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "solihati",
                    "alamat_pelapor": "KP PABUARAN PONCOL No.0 RT.001 RW.11 KD.WARINGN",
                    "no_telp_pelapor": "6281316963774",
                    "keterangan_pelapor": "tidak bisa mengisi token pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020106147",
                    "waktu_lapor": "01/02/2023 16:47:56",
                    "waktu_response": "02/02/2023 09:00:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 58336,
                    "durasi_recovery_time": 33861559,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SLAMET",
                    "alamat_pelapor": "DN DESA MALAHAYU RT4 RW8 No.",
                    "no_telp_pelapor": "6285726099981",
                    "keterangan_pelapor": "MUTASI_K (G9923020289126:0) - sy melakukan perubahan daya dari 4400 ke 7700 \\nberdasarkan informasi yg sy Terima permohonan daya tersebut harus di survey tim teknis\\nmohon bantuan agar segera di survey sejak tanggal 23-01-2023 sy melakukan registrasi sampai saat ini blm ada tim survey",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATIBARANG (DISJATENG)"
                },
                {
                    "no_laporan": "K5423020106148",
                    "waktu_lapor": "01/02/2023 16:47:56",
                    "waktu_response": "01/02/2023 16:54:25",
                    "waktu_recovery": "01/02/2023 17:10:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 981,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dika Anggara",
                    "alamat_pelapor": "DS TETEINEA JAYA No.0 RT.0 RW.0 TINANGGEA",
                    "no_telp_pelapor": "6285242459412",
                    "keterangan_pelapor": "Pengamanan KWH untuk bangun rumah baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KONAWE SELATAN"
                },
                {
                    "no_laporan": "K5423020106153",
                    "waktu_lapor": "01/02/2023 16:48:54",
                    "waktu_response": "01/02/2023 18:07:52",
                    "waktu_recovery": "01/02/2023 19:40:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4738,
                    "durasi_recovery_time": 5533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ZAENAL",
                    "alamat_pelapor": "JL KP PULO NO 12 RT 05 RW 04 KEL KP MELAYU KEC JATI NEGARA KOTA JAKARTA TIMUR DEKAT LAYNMART",
                    "no_telp_pelapor": "081296969503",
                    "keterangan_pelapor": "MOHON UNTUK TINDAK LANJUTI UNTUK PENYAMBUNGAN PTL BERIKUT EX KEBAKARAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020106154",
                    "waktu_lapor": "01/02/2023 16:48:58",
                    "waktu_response": "01/02/2023 17:27:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2310,
                    "durasi_recovery_time": 33917523,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endar Aji Saputro",
                    "alamat_pelapor": "jl. Suparto RT 004/003 Purwosari-purwokerto (belakang toko purnama toys)",
                    "no_telp_pelapor": "6281211686894",
                    "keterangan_pelapor": "MUTASI_K (G9923020188586:app) - kWh meter anjlok dan bunyi terus semua yg menggunakan listrik sudah dimatikan saat posisi dinyalakan tetap turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020106155",
                    "waktu_lapor": "01/02/2023 16:49:14",
                    "waktu_response": "01/02/2023 19:29:44",
                    "waktu_recovery": "01/02/2023 19:32:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9630,
                    "durasi_recovery_time": 177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M BASRI",
                    "alamat_pelapor": "DESA LANTEK TIMUR KP. PERRENGAN GALIS BANGKALAN MADURA",
                    "no_telp_pelapor": "083819448488",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM AD) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 10.88 KWH . PTL (TIDAK PADAM). ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5123020101246",
                    "waktu_lapor": "01/02/2023 16:49:13",
                    "waktu_response": "01/02/2023 16:51:01",
                    "waktu_recovery": "01/02/2023 19:34:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 9825,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP KHAMIM ",
                    "alamat_pelapor": "JL SUNAN MURIA NO- RT-3 RW-2 DN KETAPANG DS SUKORAHARJO KEC KEPANJEN KAB MALANG / DEKAT MUSHOLLAH ",
                    "no_telp_pelapor": "081398441960",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT ANGKA COUNTER PADA APP PASCABAYAR TIDAK BEROPERASI, SEJAK 30/01/2023, STAND METER TGL 01/02/2023 = 18306, PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020106158",
                    "waktu_lapor": "01/02/2023 16:49:36",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675270176,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sahri Mabiang",
                    "alamat_pelapor": "Lindongan 4 ",
                    "no_telp_pelapor": "6282290808841",
                    "keterangan_pelapor": "Kenapa saat isi token 50.000 yg masuk hanya 33,7 kwh sementara di tetangga isi token 50.000 yg masuk 75.2 kwh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PETTA"
                },
                {
                    "no_laporan": "K5423020106159",
                    "waktu_lapor": "01/02/2023 16:50:01",
                    "waktu_response": "01/02/2023 17:22:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1963,
                    "durasi_recovery_time": 33917807,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad lana",
                    "alamat_pelapor": "DN BULUSAN No.0 RT.3 RW.6 BULU",
                    "no_telp_pelapor": "6285893011634",
                    "keterangan_pelapor": "MUTASI_K (G9923020188583:CT ) - periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5423020106160",
                    "waktu_lapor": "01/02/2023 16:50:06",
                    "waktu_response": "01/02/2023 16:55:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 33919425,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masni",
                    "alamat_pelapor": "DN KEDATUK No. BAKAN",
                    "no_telp_pelapor": "6287878465685",
                    "keterangan_pelapor": "MUTASI_K (G9923020188563:KCT) - Gakbisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020106165",
                    "waktu_lapor": "01/02/2023 16:50:54",
                    "waktu_response": "01/02/2023 17:08:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 33918683,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUKARJIYANA",
                    "alamat_pelapor": "PR GRAHA BTP C RT.0 RW.0 BTP",
                    "no_telp_pelapor": "6285100022320",
                    "keterangan_pelapor": "MUTASI_K (G9923020188570:kwh periksa) - 32119395963 kWh di layar tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106166",
                    "waktu_lapor": "01/02/2023 16:50:55",
                    "waktu_response": "01/02/2023 17:27:21",
                    "waktu_recovery": "01/02/2023 17:55:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2186,
                    "durasi_recovery_time": 1696,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Manin S",
                    "alamat_pelapor": "KP GEMPOL No.0 RT.8 RW.4 SUKADAMI",
                    "no_telp_pelapor": "6281284133955",
                    "keterangan_pelapor": "ngga bisa beli pulsa token listrik sudah padam .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106167",
                    "waktu_lapor": "01/02/2023 16:51:07",
                    "waktu_response": "01/02/2023 16:55:50",
                    "waktu_recovery": "01/02/2023 19:00:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 7471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagianpengaduan@jakarta.go.id",
                    "alamat_pelapor": "AEON MALL JGC - JL. JKT GARDEN CITY BOULEVARD NO.1, RT.8/RW.6, CAKUNG TIM., KEC. CAKUNG, KOTA JAKARTA TIMUR, DAERAH KHUSUS IBUKOTA JAKARTA 13910",
                    "no_telp_pelapor": "0",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, INFO PELANGGAN BERULANG KALI TERKENDALA CAS MOBIL LISTRIK DI SPBKLU AREA TSB NAMUN GAGAL. PELANGGAN INGIN AGAR DILAKUKAN PENAMBAHAN 4 MESIN CHARGING. MOHON DAPAT DILAKUKAN PENANGANAN SESUAI KETENTUAN. #BAGIANPENGADUAN-LAPOR.GO.ID",
                    "media": "Email",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106169",
                    "waktu_lapor": "01/02/2023 16:51:08",
                    "waktu_response": "01/02/2023 18:02:26",
                    "waktu_recovery": "01/02/2023 18:20:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4278,
                    "durasi_recovery_time": 1099,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIMA BAHAR",
                    "alamat_pelapor": "JL PD KASTURI  NO.- RT.001/11  KEL.BATU MERAH KEC. SIRIMAU KAB. MALUKU ",
                    "no_telp_pelapor": "085240194894",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JANUARI DAN BK TELAH DI LUNASI MOHON PTL DI SAMBUNG ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5423020106170",
                    "waktu_lapor": "01/02/2023 16:51:05",
                    "waktu_response": "01/02/2023 16:53:44",
                    "waktu_recovery": "01/02/2023 17:02:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rere wicitra",
                    "alamat_pelapor": "DN SUMBER AWAN DS TUYOMARTO No.0 RT.12 RW.3 SINGOSARI",
                    "no_telp_pelapor": "6281357580999",
                    "keterangan_pelapor": "kode token tidak bisa di input, gagal terus. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020106171",
                    "waktu_lapor": "01/02/2023 16:51:09",
                    "waktu_response": "01/02/2023 17:02:41",
                    "waktu_recovery": "01/02/2023 17:56:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 692,
                    "durasi_recovery_time": 3215,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kamila Nurhasanah",
                    "alamat_pelapor": "KP GIRIASIH No.0 RT.002 RW.01 CIBAYAWAK",
                    "no_telp_pelapor": "6285722033034",
                    "keterangan_pelapor": "kWh periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K5423020106174",
                    "waktu_lapor": "01/02/2023 16:51:24",
                    "waktu_response": "01/02/2023 18:37:08",
                    "waktu_recovery": "02/02/2023 00:18:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6344,
                    "durasi_recovery_time": 20494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Apol Jarsih",
                    "alamat_pelapor": "KOMP GRIYA ASRI TPK BLOK J4 NO 10",
                    "no_telp_pelapor": "628993045366",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101251",
                    "waktu_lapor": "01/02/2023 16:52:02",
                    "waktu_response": "01/02/2023 17:37:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2747,
                    "durasi_recovery_time": 33916902,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINUL",
                    "alamat_pelapor": "JL.- NO.- DN KEBONSAWO RT-3 / RW-3 DS KEBONCANDI KEC. GONDANGWETAN KAB. PASURUAN >> DEKAT DENGAN JL. RAYA",
                    "no_telp_pelapor": "085806696675",
                    "keterangan_pelapor": "MUTASI_K (G9923020188608:padam) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA SISA KWH 18.0 DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106177",
                    "waktu_lapor": "01/02/2023 16:52:25",
                    "waktu_response": "01/02/2023 16:58:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 378,
                    "durasi_recovery_time": 33919248,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BRIAN",
                    "alamat_pelapor": "KOMPLEK PURI KRANJI REGENCY JALAN PURI 7 BLOK C6 NO 9 JAKASAMPURNA BEKASI BARAT 17145 PROVINSI JAWA BARAT (DEPAN KOMPLEK ADA INDOMART)",
                    "no_telp_pelapor": "08128558052 ",
                    "keterangan_pelapor": "MUTASI_K (G9923020188569:cek kabel sr) - MOHON PERIKSA JARINGAN KELISTRIKAN. SESUAI INFO PELANGGAN KABEL SR (MILIK TETANGGA) MENEMPEL PADA RUMAH PELANGGAN. PELANGGAN MENGINGINKAN TINDAK LANJUT ATAU PENAMBAHAN TIANG AGAR KABEL TERSEBUT TIDAK MENEMPEL PADA BANGUNAN PERSIL PELANGGAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100333",
                    "waktu_lapor": "01/02/2023 16:52:45",
                    "waktu_response": "01/02/2023 17:29:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2226,
                    "durasi_recovery_time": 33917380,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MERY",
                    "alamat_pelapor": "JL PASAR III KRAKATAU KOMPLEK SEHATI  NO.92II PSR III  RT0 RW0 KEL- KEC- KOTA MEDAN ACUAN : DEKAT INDOMARET ",
                    "no_telp_pelapor": "081266886160",
                    "keterangan_pelapor": "MUTASI_K (G9923020188595:c) - PELANGGAN TIDAK DAPAT INPUT NO TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 1899 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020106182",
                    "waktu_lapor": "01/02/2023 16:52:53",
                    "waktu_response": "01/02/2023 18:28:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5762,
                    "durasi_recovery_time": 33913836,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya kurniawan",
                    "alamat_pelapor": "JL JL. KAPAS LOR WETAN 2/17 No.",
                    "no_telp_pelapor": "6281252043331",
                    "keterangan_pelapor": "Kapan Penyambung Sementara di lakukan oleh petugas PLN ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5423020106186",
                    "waktu_lapor": "01/02/2023 16:53:15",
                    "waktu_response": "01/02/2023 17:32:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2328,
                    "durasi_recovery_time": 33917248,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "adisti sesaria",
                    "alamat_pelapor": "JL JL KEMANDORAN I KAV RT5/16-26",
                    "no_telp_pelapor": "6285710386783",
                    "keterangan_pelapor": "MUTASI_K (G9923020188600:pelanggan ingin bantuan buka segel utk kwh baru) - butuh bantuan buka segel untuk koneksikan kwh meteran instalasi baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100722",
                    "waktu_lapor": "01/02/2023 16:53:45",
                    "waktu_response": "01/02/2023 17:00:32",
                    "waktu_recovery": "01/02/2023 17:04:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 209,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU KRISTIN",
                    "alamat_pelapor": "JL  KAV POLRI PR CILAMBAR  BLOK A21 NO. 481B KEL CILAMBAR KEC GROGOL PETAMBURAN KOTA JAKARTA BARAT ",
                    "no_telp_pelapor": "083893823349",
                    "keterangan_pelapor": "PELANGGAN TERLAMBAT MELAKUKAN PEMBAYARAN BULAN NOVEMBER NAMUN PADA DATA SUDAH ADA PEMBAYARAN. DAN MOHON INFORMASIKAN KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106189",
                    "waktu_lapor": "01/02/2023 16:53:52",
                    "waktu_response": "01/02/2023 16:57:24",
                    "waktu_recovery": "01/02/2023 17:17:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 212,
                    "durasi_recovery_time": 1179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Listanto",
                    "alamat_pelapor": "RT 3 RW 8",
                    "no_telp_pelapor": "6285731520800",
                    "keterangan_pelapor": "pindah golongan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020106190",
                    "waktu_lapor": "01/02/2023 16:54:17",
                    "waktu_response": "01/02/2023 16:55:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 33919428,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUTIA",
                    "alamat_pelapor": "JL THOMSON RAYAPR CLUSTER THOMSON RAYA NO 17  KEL MEDANG KEC PAGEDANGAN KAB TANGERANG (DEKAT KAMPUS UMN)",
                    "no_telp_pelapor": "082273833158",
                    "keterangan_pelapor": "MUTASI_K (G9923020188712:tlg cek) - KELUHAN BERULANG : K5423020102899, MOHON BANTUAN DAN PENYELESAIAN. TGL 24/01/2023 PELANGGAN DENGAN ID METER 45033585113 MEMBELI TOKEN SEBESAR RP. 500.000,- DAN NO TOKEN 73696859912304672563 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA USED. INFO PETUGAS SEBELUMNYA YG DATANG AKAN DIHUBUNGI DIBERIKAN KODE TOKEN YG BARU NAMUN BELUM ADA TINDAKLANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106192",
                    "waktu_lapor": "01/02/2023 16:54:18",
                    "waktu_response": "02/02/2023 08:56:40",
                    "waktu_recovery": "02/02/2023 09:37:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 57742,
                    "durasi_recovery_time": 2476,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HANIF",
                    "alamat_pelapor": "JL- DESA BAHOMAKMUR BLOK B1, RT-/RW- KEL BAHO MAKMUR, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH // ",
                    "no_telp_pelapor": "082259462242",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 14/04/22 PEMBAYARAN PROSES PB 4 UNIT ( R1MT/900 VA ) DENGAN NO REG 3121112043719, 3121112043720, 3121112043721 DAN 3121112043722. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN DAN PEMASANGAN APP.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5323020100723",
                    "waktu_lapor": "01/02/2023 16:54:54",
                    "waktu_response": "01/02/2023 17:00:06",
                    "waktu_recovery": "01/02/2023 17:02:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK YANTO",
                    "alamat_pelapor": "JL NYENGSERED NO 11 i RT 2/2 KEL PELINDUNG HEWAN KEC ASTANA ANYAR KOTA BANDUNG  /SAMPING SALON RIZKI ",
                    "no_telp_pelapor": "085100748696",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO IDPEL 535515545788 MENGAJUKAN PERGESERAN KABEL SR DIKARENAKAN RENOVASI BANGUNAN , MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020106200",
                    "waktu_lapor": "01/02/2023 16:54:57",
                    "waktu_response": "01/02/2023 17:04:26",
                    "waktu_recovery": "01/02/2023 18:20:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 569,
                    "durasi_recovery_time": 4580,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cory Cika",
                    "alamat_pelapor": "Taman Cilegon Indah RT 07 RW 05 cluster Catalonia blok G8 no 12 ",
                    "no_telp_pelapor": "628111119698",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020106202",
                    "waktu_lapor": "01/02/2023 16:54:58",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675270498,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firmansyah Latama",
                    "alamat_pelapor": "DS TOMBOLIKAT SELATAN No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282290729082",
                    "keterangan_pelapor": "Pemindahan Meteran Listrik yang saat ini masih terpasang sementara",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MODAYAG"
                },
                {
                    "no_laporan": "K5423020106203",
                    "waktu_lapor": "01/02/2023 16:55:03",
                    "waktu_response": "01/02/2023 17:00:23",
                    "waktu_recovery": "01/02/2023 17:03:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTIYONO ",
                    "alamat_pelapor": "KAV POLRI JL - BL A 19 101 KEL JELAMBAR KEC GROGOL PETAMBURAN KOTA JAKARTA BARAT // ACUAN: SETEMPAT MATERIAL GUNUNG MADU ",
                    "no_telp_pelapor": "082122503337",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) NO. METER 01103369615. DENGAN NO. TOKEN 2715 7897 1974 8571 5184 DAN\\n2368 2764 3881 7682 2483",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5523020100721",
                    "waktu_lapor": "01/02/2023 16:55:19",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675270519,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. DANANG",
                    "alamat_pelapor": "JL ARWANA I PR GRAHA INARA  BLOK F NO 03 KEL AMPENAN SELATAN KEC AMPENAN KOTA MATARAM. LOKASI DEKAT MASJID AL AMIN KARANG PANAH ",
                    "no_telp_pelapor": "085339307523",
                    "keterangan_pelapor": "1 APP PRABAYAR ( MENYALA ) TIDAK BISA INPUT TOKEN. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 18.84. NO TOKEN : 29519548093593742898",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020106204",
                    "waktu_lapor": "01/02/2023 16:55:35",
                    "waktu_response": "01/02/2023 18:18:54",
                    "waktu_recovery": "01/02/2023 18:30:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4999,
                    "durasi_recovery_time": 675,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syafar Uddin",
                    "alamat_pelapor": "JL NAROGONG SAKTI VIII F42 No.15 RT.6 RW.13 PENGASINAN",
                    "no_telp_pelapor": "6285319195558",
                    "keterangan_pelapor": "tidak bisa isi token dengan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106208",
                    "waktu_lapor": "01/02/2023 16:56:03",
                    "waktu_response": "01/02/2023 16:58:58",
                    "waktu_recovery": "01/02/2023 17:09:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 626,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "CLUSTER SIENA BLOK B NO 6 JL. REMBANG RT. 06/ RW. 05 KEL. JATIRASA KEC. JATIASIH KOTA BEKASI JAWA BARAT. ",
                    "no_telp_pelapor": "081314151678",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 86007744815 MEMBELI TOKEN DI APL SETEMPAT SEBESAR RP. 1.000.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106210",
                    "waktu_lapor": "01/02/2023 16:56:23",
                    "waktu_response": "01/02/2023 17:12:42",
                    "waktu_recovery": "01/02/2023 17:33:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 979,
                    "durasi_recovery_time": 1220,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "raydianda",
                    "alamat_pelapor": "DS PAYA BAKUNG BLOK 2 No.0",
                    "no_telp_pelapor": "6285283807943",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020106214",
                    "waktu_lapor": "01/02/2023 16:56:38",
                    "waktu_response": "01/02/2023 17:24:37",
                    "waktu_recovery": "01/02/2023 19:22:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1679,
                    "durasi_recovery_time": 7050,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUAN",
                    "alamat_pelapor": "JL KOMP BUMI ASRI G/11 No.0",
                    "no_telp_pelapor": "6283160718881",
                    "keterangan_pelapor": "kwh macet minta ganti baru ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K1623020100004",
                    "waktu_lapor": "01/02/2023 16:56:51",
                    "waktu_response": "01/02/2023 17:07:20",
                    "waktu_recovery": "01/02/2023 17:09:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 629,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EPI KAMARTAMI",
                    "alamat_pelapor": "JL RAYA KELAPA",
                    "no_telp_pelapor": "085267586993",
                    "keterangan_pelapor": "PERMOHONAN GESER APP METER MAU RENOVASI RUMAH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K5423020106218",
                    "waktu_lapor": "01/02/2023 16:56:56",
                    "waktu_response": "01/02/2023 16:59:08",
                    "waktu_recovery": "01/02/2023 18:14:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 4497,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdurrahman",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR No.23 RT.9 RW.9 JT MAKMUR",
                    "no_telp_pelapor": "6282111492462",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106219",
                    "waktu_lapor": "01/02/2023 16:57:17",
                    "waktu_response": "01/02/2023 17:03:57",
                    "waktu_recovery": "01/02/2023 19:19:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 400,
                    "durasi_recovery_time": 8109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wandom sas",
                    "alamat_pelapor": "KP JUBLEGAN No.0 RT.003 RW.15 PANGALENGA",
                    "no_telp_pelapor": "6282117524164",
                    "keterangan_pelapor": "posisi MCB kWh off...tapi masih ada setrum cukup besar..mohon bantuan petugas.trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020106222",
                    "waktu_lapor": "01/02/2023 16:57:40",
                    "waktu_response": "01/02/2023 17:37:21",
                    "waktu_recovery": "01/02/2023 18:49:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2381,
                    "durasi_recovery_time": 4325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP LUTFI",
                    "alamat_pelapor": "JL KP CILUNGUP I RT3/12 NO 28 KEL DUREN SAWIT KEC DUREN SAWIT JAKARTA TIMUR / ACUAN BENGKEL KIRANTI POWER STERING",
                    "no_telp_pelapor": "082114586247",
                    "keterangan_pelapor": "GAGAL INPUT NO TOKEN SETELAH UPDATE VKRN 43 (PTL MENYALA SISA KWH 15.77 KWH)\\nNO TOKEN 0125 6972 2478 5359 7021\\n(R3T / 10600)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106227",
                    "waktu_lapor": "01/02/2023 16:58:10",
                    "waktu_response": "01/02/2023 18:19:35",
                    "waktu_recovery": "01/02/2023 18:37:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4885,
                    "durasi_recovery_time": 1088,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002632119",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "SETEMPAT TOKO KING MOTOR SPOT JL JATI MULYA RAYA BLOK  D NO.13  RT 01 /13 KEL JATIMULYA KEC TAMBUN SELATAN BEKASI, ",
                    "no_telp_pelapor": "02182437682",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP, PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106232",
                    "waktu_lapor": "01/02/2023 16:58:32",
                    "waktu_response": "01/02/2023 17:09:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 631,
                    "durasi_recovery_time": 33918628,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HIDAYAT",
                    "alamat_pelapor": "JL BLKG UT KM 13 No.0 RT.0 RW.0 SORONG",
                    "no_telp_pelapor": "6282396746126",
                    "keterangan_pelapor": "MUTASI_K (G9923020188571:cek) - 0785-9375-5612-5025-3398/PERUM KENCANA 2 NO 11/R1/1300 VA/13,50 TOKEN GAGAL INPUT, BANTU SEGERA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5523020100724",
                    "waktu_lapor": "01/02/2023 16:58:38",
                    "waktu_response": "01/02/2023 17:02:11",
                    "waktu_recovery": "01/02/2023 17:22:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 1199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD",
                    "alamat_pelapor": " JL JABIR NO 123 C RT 4 RW 7 KEL RAGUNAN KEC PASAR MINGGU JAKARTA SELATAN",
                    "no_telp_pelapor": "6285779264127",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = ± 80.---\\nNO TOKEN :-----",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106234",
                    "waktu_lapor": "01/02/2023 16:58:46",
                    "waktu_response": "01/02/2023 17:42:03",
                    "waktu_recovery": "01/02/2023 17:59:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2597,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edih",
                    "alamat_pelapor": "KP KOLEKSI RT 02/07 CURUG No. CURUG WETA",
                    "no_telp_pelapor": "6281398883004",
                    "keterangan_pelapor": "kWh meter gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106240",
                    "waktu_lapor": "01/02/2023 16:59:22",
                    "waktu_response": "01/02/2023 17:35:09",
                    "waktu_recovery": "01/02/2023 19:52:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2147,
                    "durasi_recovery_time": 8224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NYOMAN ",
                    "alamat_pelapor": "PERUM TAMAN PAGELARAN JL. ARWANA I BLOK AA-1 NO.3 RT.5/1, KEL PADASUKA, KEC CIOMAS, KAB. BOGOR, JAWA BARAT. ",
                    "no_telp_pelapor": "085218051175",
                    "keterangan_pelapor": "TGL 19/12/22 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA 538319912212188819 DAN NO REG 5383112168175. TGL 20/12/22 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020106246",
                    "waktu_lapor": "01/02/2023 16:59:51",
                    "waktu_response": "01/02/2023 17:04:25",
                    "waktu_recovery": "01/02/2023 17:08:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sirrul hayati",
                    "alamat_pelapor": "DN BERIRI JARAK SELATAN-BERI No. RT.0 RW.0",
                    "no_telp_pelapor": "6283833129269",
                    "keterangan_pelapor": "tidak dapat memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020106250",
                    "waktu_lapor": "01/02/2023 17:00:13",
                    "waktu_response": "01/02/2023 17:05:09",
                    "waktu_recovery": "01/02/2023 17:53:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 2923,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM HANAFI ",
                    "alamat_pelapor": "JL.SMK PELITA GAMA RT 01 RW - NIPAH-NIPAH, PENAJAM, KAB. PENAJAM PASER UTARA, KALIMANTAN TIMUR  ACUAN LOKASI SEBELUM SMK PELITA GAMA DAN SAMPING RUMAH RT 01",
                    "no_telp_pelapor": "082157018779",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 24/01/23 PEMBAYARAN PROSES PB DAYA R1MT/900  DENGAN NO REG  2322012042219. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PETUNG"
                },
                {
                    "no_laporan": "K5423020106252",
                    "waktu_lapor": "01/02/2023 17:00:33",
                    "waktu_response": "01/02/2023 17:43:29",
                    "waktu_recovery": "01/02/2023 19:10:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2576,
                    "durasi_recovery_time": 5226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "PR ALAM INDAH BLOK G1 NO.5 RT 1/7 KEL CIPONDOH KEC PORIS PLAWAD INDAH KOTA TANGERANG BANTEN",
                    "no_telp_pelapor": "082211142817",
                    "keterangan_pelapor": "PELANGGAN BERMAKSUD MENGAJUKAN PROSES PINDAH APP. PEMOHON MENGAKU SEBAGAI PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K1223020100338",
                    "waktu_lapor": "01/02/2023 17:01:03",
                    "waktu_response": "01/02/2023 17:56:09",
                    "waktu_recovery": "01/02/2023 18:00:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3306,
                    "durasi_recovery_time": 251,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIHOTANG ",
                    "alamat_pelapor": "DN DUSUN NANGGUMBA,PURBA BERSATU , PURBA BERSATU, PAKKAT, KAB. HUMBANG HASUNDUTAN, SUMATERA UTARA",
                    "no_telp_pelapor": "085359377700",
                    "keterangan_pelapor": "MOHON INFORMASI DANPENJELASAN PROSES PB I2/164000. METERAN SUDAH DIPASANG NAMUN BELUM DIALIRI LISTRIK DIKARENAKAN KABEL SR BELUM TERSEDIA MOHON DIPASANG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DOLOK SANGGUL"
                },
                {
                    "no_laporan": "K5423020106258",
                    "waktu_lapor": "01/02/2023 17:01:38",
                    "waktu_response": "01/02/2023 17:14:38",
                    "waktu_recovery": "01/02/2023 18:23:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 780,
                    "durasi_recovery_time": 4158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILSON",
                    "alamat_pelapor": "ALAMAT LOKASI : PR RUKAN CORDOBA JL GREEN LIKE CITY BOLOUVARD BLOK F NO 10 KEL PETIR KEC CIPONDOH KOTA TENGERANG BANTEN 15147",
                    "no_telp_pelapor": "08128988000",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD (B2 / 16500 VA-B2/33.000 VA). PEMOHON MENGAKU SEBAGAI PEMILIK DIPERSIL TSB. PLN 123 BELUM BISA PROSES. PADA DATA AP2T TERTERA Gagal, IDPEL 546301818992 belum diproses Pengembalian Sisa kWh atas Agenda Permohonan : 546309922212211331. Silakan proses Pengembalian kWh Sisa terlebih dahulu.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106259",
                    "waktu_lapor": "01/02/2023 17:01:40",
                    "waktu_response": "01/02/2023 17:03:55",
                    "waktu_recovery": "01/02/2023 17:08:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Isti Malasari",
                    "alamat_pelapor": "DN GN. MALANG No. RT.0 TIRTANADI,",
                    "no_telp_pelapor": "6281935103515",
                    "keterangan_pelapor": "tidak bisa masuk token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020106261",
                    "waktu_lapor": "01/02/2023 17:01:59",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675270919,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muti'ah",
                    "alamat_pelapor": "DN SUMPER PAPAN LAR BADUNG No.0 PALENGAAN",
                    "no_telp_pelapor": "6287850535669",
                    "keterangan_pelapor": "Tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020106262",
                    "waktu_lapor": "01/02/2023 17:02:20",
                    "waktu_response": "01/02/2023 17:27:36",
                    "waktu_recovery": "01/02/2023 18:36:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1516,
                    "durasi_recovery_time": 4112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ani maryani",
                    "alamat_pelapor": "KK MUTIARA BKS JY D16 No.12 RT.000 RW.00 CIBARUSAH",
                    "no_telp_pelapor": "6282110927260",
                    "keterangan_pelapor": "kami menggunakan listrik yg 450kwh, kok udah 5 bln bayarannya gede terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106264",
                    "waktu_lapor": "01/02/2023 17:02:41",
                    "waktu_response": "01/02/2023 17:50:30",
                    "waktu_recovery": "01/02/2023 20:59:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2869,
                    "durasi_recovery_time": 11343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRUDIN ",
                    "alamat_pelapor": "JL KP GEMBONG MASJID DS GEMBONG RT-03/ RW-01 KEC BALARAJA KAB TANGERANG ACUAN LAPANGAN MERAH ",
                    "no_telp_pelapor": "088294361694",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 52.82 KWH  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K1423020100475",
                    "waktu_lapor": "01/02/2023 17:02:47",
                    "waktu_response": "01/02/2023 18:20:18",
                    "waktu_recovery": "01/02/2023 19:47:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4651,
                    "durasi_recovery_time": 5217,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14261140389",
                    "nama_pelapor": "BP CESAR",
                    "alamat_pelapor": "JL. PAKIS BARAT 2 KOMP. PONDOK HIJAU BLOK. C2 NO. 17 KEL. PENGASIN KEC, RAWA LAMBU. BEKASI. LOKASI : DIDEKAT PATUNG KUDA",
                    "no_telp_pelapor": "087877911123",
                    "keterangan_pelapor": "MOHON BANTUAN DAN TINDAK LANJUT, INFO PELANGGAN SAAT INI NO METER TERBLOKIR. SAAT DILAKUKAN PENGECEKAN SISTEM TIDAK TERTERA TAGIHAN SUSULAN. DENGAN NO METER 14261140389 DAN SISA KWH = 4.7.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106268",
                    "waktu_lapor": "01/02/2023 17:03:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675270981,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hardyansaha",
                    "alamat_pelapor": "PR BTN BNI LR. SEPAKAT No.0 RT.0 RW.0 ANDUONOHU",
                    "no_telp_pelapor": "6282247343563",
                    "keterangan_pelapor": "Meteran Selalau Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020106271",
                    "waktu_lapor": "01/02/2023 17:03:32",
                    "waktu_response": "01/02/2023 17:15:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 725,
                    "durasi_recovery_time": 33918234,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rangga Tanuwijaya",
                    "alamat_pelapor": "DS GROGOL No.0 RT.3 RW.2 TULANGAN",
                    "no_telp_pelapor": "6285103020538",
                    "keterangan_pelapor": "MUTASI_K (G9923020188574:mohon maaf sebelumny permohonan pelanggan diterima) - Setelah Isi Token Listrik Dalam Rumah Tidak Menyala. karena rumah sempat di tinggal -/+1bln.\\napakah perlu aktivasi?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020106275",
                    "waktu_lapor": "01/02/2023 17:03:49",
                    "waktu_response": "02/02/2023 17:54:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 89419,
                    "durasi_recovery_time": 33829523,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bayu Ramadhan",
                    "alamat_pelapor": "JL LINTAS SUMATRA SIRIH SIKAPUR No.0 RT.5 RW.4 JUJUHAN",
                    "no_telp_pelapor": "6282338130060",
                    "keterangan_pelapor": "MUTASI_K (G9923020289671:gangguan app) - di meteran listrik hidup indikasi lampu merah di panel alarm ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIMBO BUJANG"
                },
                {
                    "no_laporan": "K5423020106276",
                    "waktu_lapor": "01/02/2023 17:04:03",
                    "waktu_response": "01/02/2023 18:50:53",
                    "waktu_recovery": "01/02/2023 19:05:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6410,
                    "durasi_recovery_time": 904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk / ibu PLN,  saya mintak info untuk permohonan pindah KWH meter no register 55100330240878 yg sdh di bayarkan per Tgl 26 - 01 - 2023 namun smpk sekarang blm ad tindak lanjut dr PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020106277",
                    "waktu_lapor": "01/02/2023 17:04:07",
                    "waktu_response": "01/02/2023 17:38:23",
                    "waktu_recovery": "01/02/2023 18:49:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2056,
                    "durasi_recovery_time": 4240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmadkusen",
                    "alamat_pelapor": "KP SETU No. RT.1 RW.1 BINTARA",
                    "no_telp_pelapor": "6289664015464",
                    "keterangan_pelapor": "pengisian token listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106282",
                    "waktu_lapor": "01/02/2023 17:04:38",
                    "waktu_response": "01/02/2023 17:15:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 33918241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAMZAMI",
                    "alamat_pelapor": "DN LEKE DALAM No.",
                    "no_telp_pelapor": "6285967069569",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106285",
                    "waktu_lapor": "01/02/2023 17:05:14",
                    "waktu_response": "01/02/2023 17:53:10",
                    "waktu_recovery": "01/02/2023 18:41:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2876,
                    "durasi_recovery_time": 2871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "reni rosmawati",
                    "alamat_pelapor": "KP SARTEMBONG No.0 RT.003 RW.06 JELEKONG",
                    "no_telp_pelapor": "6285797204651",
                    "keterangan_pelapor": "tombol meteran token eror. jika tekan tombol 2,yang terbaca angka 1. jika tekan tombol 0 terbaca hapus/backspace .sehingga pengisian pulsa token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5423020106290",
                    "waktu_lapor": "01/02/2023 17:05:49",
                    "waktu_response": "01/02/2023 20:06:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10817,
                    "durasi_recovery_time": 33908005,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardiansah A",
                    "alamat_pelapor": "kampung tengah",
                    "no_telp_pelapor": "6281148501023",
                    "keterangan_pelapor": "MUTASI_K (G9923020188776:pemeriksaan petugas yantek) - voltase naik turun...meteran jatuh-jatuh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP FAKFAK"
                },
                {
                    "no_laporan": "K5423020106292",
                    "waktu_lapor": "01/02/2023 17:05:57",
                    "waktu_response": "01/02/2023 17:46:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2409,
                    "durasi_recovery_time": 33916405,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHNAN",
                    "alamat_pelapor": "pengenem lauq",
                    "no_telp_pelapor": "6287888846885",
                    "keterangan_pelapor": "MUTASI_K (G9923020188615:kct) - KWH GAGAL TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020106293",
                    "waktu_lapor": "01/02/2023 17:05:58",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 17:13:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675271158,
                    "durasi_recovery_time": 1675271634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Izzul rahmatullah",
                    "alamat_pelapor": "Jl. Pelataran Merdeka",
                    "no_telp_pelapor": "6287829856576",
                    "keterangan_pelapor": "tidak bisa masuk pulsa nya udah saya coba 5 kalian tapi tetep aja gagal gimana solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020106297",
                    "waktu_lapor": "01/02/2023 17:06:34",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675271194,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laode Darman",
                    "alamat_pelapor": "DS BABANG No.1 BACAN",
                    "no_telp_pelapor": "6282190217070",
                    "keterangan_pelapor": "isi token selalu gagal padahal sudah sesuai dengan no token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BACAN"
                },
                {
                    "no_laporan": "K5523020100729",
                    "waktu_lapor": "01/02/2023 17:06:45",
                    "waktu_response": "01/02/2023 17:35:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1704,
                    "durasi_recovery_time": 33917062,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPARLAN ",
                    "alamat_pelapor": "DN PENAGGAK RT.02 RW.0 NO.0 DESA MIDANG KAEC GUNUNG SARIKAB LOMBOK BARAT NTB ACUAN LOKASI DEKAT SDN 3 MIDANG",
                    "no_telp_pelapor": "087848786875",
                    "keterangan_pelapor": "MUTASI_K (G9923020188602:kct) - 1 APP PRABAYAR  TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 15.7 KWH. NOMER TOKEN 1510.6278.2392.0153.6821 IDMETER 45054606509\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020106301",
                    "waktu_lapor": "01/02/2023 17:06:53",
                    "waktu_response": "01/02/2023 17:43:43",
                    "waktu_recovery": "01/02/2023 20:17:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2210,
                    "durasi_recovery_time": 9244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "denny setiawan",
                    "alamat_pelapor": "JL JL SATRIA TANGERANG",
                    "no_telp_pelapor": "6281511244472",
                    "keterangan_pelapor": "led temper di kwh meter menyala orange apakah tidak berbahaya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106302",
                    "waktu_lapor": "01/02/2023 17:07:02",
                    "waktu_response": "01/02/2023 17:19:37",
                    "waktu_recovery": "01/02/2023 17:44:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 1485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. Riski A. Karim",
                    "alamat_pelapor": "KP JAMBULA No.0 RT.6 RW.3 TERNATE",
                    "no_telp_pelapor": "6282195644413",
                    "keterangan_pelapor": "tidak bisa isi pulsa listrik, selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106305",
                    "waktu_lapor": "01/02/2023 17:07:08",
                    "waktu_response": "01/02/2023 17:13:50",
                    "waktu_recovery": "01/02/2023 19:27:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 402,
                    "durasi_recovery_time": 7997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mulia",
                    "alamat_pelapor": "Jalan Handil lima",
                    "no_telp_pelapor": "6285654040702",
                    "keterangan_pelapor": "Token listrik sudah terpakai tapi belum masuk di kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K5423020106308",
                    "waktu_lapor": "01/02/2023 17:07:32",
                    "waktu_response": "01/02/2023 17:11:04",
                    "waktu_recovery": "01/02/2023 17:33:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 212,
                    "durasi_recovery_time": 1345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000005553",
                    "nama_pelapor": "IBU SHEILA",
                    "alamat_pelapor": "PR TAMAN TITIAN INDAH BLOK Z3 NO 4 RT 06/12 KEL KALIBARU KEC MEDAN SATRIA KOTA BEKASI// SETEMPAT RUMAH PALING UJUNG ",
                    "no_telp_pelapor": "0218859181",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 29/01/23 PETUGAS SUDAH DATANG ATAS LAPORAN TERKAIT G5423012906189 DAN DIINFORMASIKAN NO TOKEN TSB AKAN DILAKUKAN PERGANTIAN NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020106309",
                    "waktu_lapor": "01/02/2023 17:07:24",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675271244,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syatila Aisyah",
                    "alamat_pelapor": "jl. pmd perumahan bpi no 067 rt 35 rw 01 ",
                    "no_telp_pelapor": "628992018167",
                    "keterangan_pelapor": "nomor token tidak bisa dimasukkan, dan gagal terus padahal sudah benar memasukkan nomor tokennya, mohon segera ditindak lanjuti soalnya listrik saya padam dari pagi tadi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020106310",
                    "waktu_lapor": "01/02/2023 17:07:25",
                    "waktu_response": "01/02/2023 17:34:58",
                    "waktu_recovery": "01/02/2023 17:45:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1653,
                    "durasi_recovery_time": 622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006675885",
                    "nama_pelapor": "BP NAUFAL",
                    "alamat_pelapor": "JL PEMANCAR 11 NO.24 RT.03/13 KEL CISALAK KEC SUKMAJAYA KOTA DEPOK. LOKASI GG BUNTU PALING UJUNG",
                    "no_telp_pelapor": "081218360974",
                    "keterangan_pelapor": "TGL 31/01/23 TELAH MELAKUKAN PEMBAYARAN TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K5423020106316",
                    "waktu_lapor": "01/02/2023 17:08:17",
                    "waktu_response": "01/02/2023 17:15:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 451,
                    "durasi_recovery_time": 33918223,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "herla",
                    "alamat_pelapor": "Jl. Pelita Taeng No.13",
                    "no_telp_pelapor": "6282344233447",
                    "keterangan_pelapor": "MUTASI_K (G9923020188580:alat pembatas tidak berfungsi) - kantor desa taeng ,dekat SD NEGERI TAENG ,Samping toko buah sahabat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020106319",
                    "waktu_lapor": "01/02/2023 17:08:26",
                    "waktu_response": "01/02/2023 17:14:03",
                    "waktu_recovery": "01/02/2023 17:16:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SELVI",
                    "alamat_pelapor": "JL- GG CEMPAKA 1 KP KARANGGAN RT 4/2 NO- KEL KARANGGAN KEC GUNUNG PUTRI KAB BOGOR JABAR. BELAKANG MASJID AL-MUTTAQIN 2",
                    "no_telp_pelapor": "082122738895",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). SISA 439.77 KWH. NO METER 56801385339. NO TOKEN 4350 3592 2852 4531 3380",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5323020100735",
                    "waktu_lapor": "01/02/2023 17:08:47",
                    "waktu_response": "01/02/2023 17:37:18",
                    "waktu_recovery": "01/02/2023 19:07:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1711,
                    "durasi_recovery_time": 5425,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP I MADE SUDIARTA",
                    "alamat_pelapor": "JL. PURA WATES BABAKAN CANGGU NO., CANGGU, KUTA UTARA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "087887766688",
                    "keterangan_pelapor": "PELANGGAN MENANYAKAN PROSES PD NO REGIS 5511055070689  BELUM ADA KONFIRMASI PETUGAS SUDAH DI SAMPAIKAN TERKAIT ESTIMASI NAMUN PELANGGAN MENUNGGU KONFIRMASI DARI PETUGAS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020106320",
                    "waktu_lapor": "01/02/2023 17:08:39",
                    "waktu_response": "01/02/2023 17:09:54",
                    "waktu_recovery": "01/02/2023 18:05:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 3359,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000838512",
                    "nama_pelapor": "IBU PARYONO",
                    "alamat_pelapor": "KK VILA MAKMUR 1 A5  NO. 3 RT 006 / RW-19 KEL MANGUN JAYA KEC TAMBUN SELATAN (ACUAN YAYASAN YAPINA)",
                    "no_telp_pelapor": "089671105341",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PEYELESAIAN, TGL 30/01/2023 PETUGAS DATANG KE LOKASI, PELANGGAN DIARAHKAN MENGHUBUNGI 123 UNTUK DILAKUKAN PERGANTIAN APP PASKABAYAR DIKARENA ANGKA STAND TIDAK BERJALAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5523020100730",
                    "waktu_lapor": "01/02/2023 17:08:58",
                    "waktu_response": "01/02/2023 17:23:16",
                    "waktu_recovery": "01/02/2023 19:29:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 858,
                    "durasi_recovery_time": 7594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL KP BINTARO RT05/03 NO 35 KEL PESANGGRAHAN KEC PESANGGRAHAN JAKARTA SELATAN LOKASI : DEKAT JNE ",
                    "no_telp_pelapor": "6285710814541",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.98. NO TOKEN : 0749 3264 9495 4598 6337\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K3223020100358",
                    "waktu_lapor": "01/02/2023 17:09:16",
                    "waktu_response": "01/02/2023 17:14:26",
                    "waktu_recovery": "02/02/2023 07:34:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 51617,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGI",
                    "alamat_pelapor": "JL DG TATA HARTACO PR HARTACO INDAH BLOK 4B NO 17 KEL. PARANGTAMBUNG, KEC. TAMALATE. KOTA MAKASSAR. ACUAN : SAMPING LAUNDRY",
                    "no_telp_pelapor": "81245113680",
                    "keterangan_pelapor": "TGL 12 JAN'23 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN G3223011200780. PELANGGAN MENERIMA BA DGN KET.MCB RUSAK DAN DITEDEL. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020106324",
                    "waktu_lapor": "01/02/2023 17:09:16",
                    "waktu_response": "01/02/2023 17:11:12",
                    "waktu_recovery": "01/02/2023 17:13:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 116,
                    "durasi_recovery_time": 138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14342577484",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "KP KEBONCAU  JL COLE GANI RT 1 RW 5 NO 106 KEL  KERTA WANGIN ",
                    "no_telp_pelapor": "0895347085303",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 TIDAK MENGETAHUI SISA KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020106328",
                    "waktu_lapor": "01/02/2023 17:09:32",
                    "waktu_response": "01/02/2023 17:42:15",
                    "waktu_recovery": "01/02/2023 19:47:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1963,
                    "durasi_recovery_time": 7526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NATASHA",
                    "alamat_pelapor": "RUKO PROMINENCE BLOK 38G NO.53, RT.003/RW.006, PANUNGGANGAN TIM., KEC. PINANG, KOTA TANGERANG, BANTEN 15143",
                    "no_telp_pelapor": "0895700923768",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 19/01/2023 PENANGANAN TOKEN TERPAKAI GANGGUAN G9923011975357. SESUAI INFO PELANGGAN TELAH DILAKUKAN PENANGANAN OLEH PETUGAS DAN DIJANJIKAN NO. TOKEN AKAN DILAKUKAN PERGANTIAN DALAM WAKTU 2 MINGGU NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DENGAN PEMBELIAN TOKEN TGL. 18/01/2023 SEBESAR RP. 200.000,- DENGAN NOMOR TOKEN 4404 9152 2219 9039 8952  MOHON DAPAT DIKONVERSI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106329",
                    "waktu_lapor": "01/02/2023 17:09:45",
                    "waktu_response": "01/02/2023 17:14:15",
                    "waktu_recovery": "01/02/2023 17:41:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 1634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zakia amelia",
                    "alamat_pelapor": "DN BULABUH No. BANCELOK J",
                    "no_telp_pelapor": "6283853065688",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106330",
                    "waktu_lapor": "01/02/2023 17:10:21",
                    "waktu_response": "01/02/2023 17:26:59",
                    "waktu_recovery": "01/02/2023 20:39:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 998,
                    "durasi_recovery_time": 11523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL RAYA GEDONG PANJANG No.0 RT.2 RW.10 PEKOJAN",
                    "no_telp_pelapor": "6281314838556",
                    "keterangan_pelapor": "Token Gagal Reload",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106332",
                    "waktu_lapor": "01/02/2023 17:10:38",
                    "waktu_response": "01/02/2023 17:13:34",
                    "waktu_recovery": "01/02/2023 18:28:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 4501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ELYONOVA SUMANTRIE",
                    "alamat_pelapor": "JL CIPINANG BARU 1 NO 7  RT  2/12  KEL  CIPINANG KEC PULO GANDUNG JAK TIM ( DEKAT  TERMINAL RAWA MANGUN ) ",
                    "no_telp_pelapor": "0214895118",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN, PADA DATA P2APST : SILAHKAN KIRIM DIL PREPAID KE P2APST !!! ( PTL  TIDAK PADAM ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020106335",
                    "waktu_lapor": "01/02/2023 17:11:05",
                    "waktu_response": "01/02/2023 17:28:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1067,
                    "durasi_recovery_time": 33917439,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yogi Indra Lesmana",
                    "alamat_pelapor": "DS ARGOSARI RT.3 RW.4 AYAH",
                    "no_telp_pelapor": "6281239639928",
                    "keterangan_pelapor": "MUTASI_K (G9923020188590:PENGECEKAN) - tidak bisa beli token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GOMBONG"
                },
                {
                    "no_laporan": "K5423020106336",
                    "waktu_lapor": "01/02/2023 17:11:18",
                    "waktu_response": "01/02/2023 17:16:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 303,
                    "durasi_recovery_time": 33918190,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "DN MAROANGIN RT-1 / RW-1 DS ARA KEC BONTO BAHARI KAB BULUKUMBA SULSEL DEKAT MESJID NURUL AMIN",
                    "no_telp_pelapor": "085388920285",
                    "keterangan_pelapor": "MUTASI_K (G9923020188576:GAGAL TOKEN) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA KWH 17.36, NO TOKEN 10596190306170185339,  ID METER 32141090160, ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KALUMPANG"
                },
                {
                    "no_laporan": "K5423020106337",
                    "waktu_lapor": "01/02/2023 17:11:11",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675271471,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ari angraini",
                    "alamat_pelapor": "Jl. Tugu Monas No.1",
                    "no_telp_pelapor": "6285230859991",
                    "keterangan_pelapor": "di saat padaman dan sudh menyala, meteran minta kode 01 enter, baru drmh saya menyala lagi. sabtu kmrn sudh ad petugas PLN yg kerumah. tp msh saja tetap sprti ini lagi. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106338",
                    "waktu_lapor": "01/02/2023 17:11:17",
                    "waktu_response": "01/02/2023 17:39:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1671,
                    "durasi_recovery_time": 33916823,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lie Fifie Susana",
                    "alamat_pelapor": "DS SEMAMPIR RT.0 RW.0 SEMAMPIR",
                    "no_telp_pelapor": "6285640240945",
                    "keterangan_pelapor": "MUTASI_K (G9923020188605:cek) - tulisan Periksa.mau isi pulsa krn udh mau habis.penting.mksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020106341",
                    "waktu_lapor": "01/02/2023 17:11:35",
                    "waktu_response": "01/02/2023 20:48:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 13000,
                    "durasi_recovery_time": 33905476,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wiedy pramono",
                    "alamat_pelapor": "Taman Persada Asri 1 Blok E no. 8",
                    "no_telp_pelapor": "6281322222624",
                    "keterangan_pelapor": "MUTASI_K (G9923020188810:MUTASI G) - tidak dapat mengisi token ke KWH meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020106342",
                    "waktu_lapor": "01/02/2023 17:11:36",
                    "waktu_response": "01/02/2023 17:17:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 347,
                    "durasi_recovery_time": 33918128,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kang ashev",
                    "alamat_pelapor": "PR KOTA BARU KEANDRA CLUSTER MAWJ No.D",
                    "no_telp_pelapor": "6282322429819",
                    "keterangan_pelapor": "MUTASI_K (G9923020188577:GAGAL INPUT TOKEN) - tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020106345",
                    "waktu_lapor": "01/02/2023 17:11:53",
                    "waktu_response": "01/02/2023 17:14:32",
                    "waktu_recovery": "01/02/2023 17:17:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIVANNI SEVENTINA MANALU",
                    "alamat_pelapor": "KP SENGON PAN MAS No.0 RT.003 RW.09 DEPOK 1",
                    "no_telp_pelapor": "6285782224326",
                    "keterangan_pelapor": "kWh Token Menunjukan Periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020106348",
                    "waktu_lapor": "01/02/2023 17:12:22",
                    "waktu_response": "01/02/2023 17:43:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1884,
                    "durasi_recovery_time": 33916545,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi",
                    "alamat_pelapor": "GG SYUKUR V No.0",
                    "no_telp_pelapor": "6285388983889",
                    "keterangan_pelapor": "MUTASI_K (G9923020188617:APP) - lampu kuning menyala terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020106349",
                    "waktu_lapor": "01/02/2023 17:12:37",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675271557,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "KAK GUMILAR/GumilarApriandi",
                    "alamat_pelapor": "DN LEGOK PANDAN, TONJONG, MAJALENGKA, KAB. MAJALENGKA, JAWA BARAT",
                    "no_telp_pelapor": "085210533236 ",
                    "keterangan_pelapor": "TGL 28/12/2022 PROSES PB B2/23000 VA) MELALUI CRM DENGAN KODE REGISTRASI/BOOKING 5352111121767. TGL 28/12/2022 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEREMAJAAN PDL DAN SESUAI INFORMASI PELANGGAN BELUM ADA REALISASI.",
                    "media": "Twitter",
                    "nama_ulp": "ULP MAJALENGKA"
                },
                {
                    "no_laporan": "K5423020106350",
                    "waktu_lapor": "01/02/2023 17:12:40",
                    "waktu_response": "01/02/2023 17:51:41",
                    "waktu_recovery": "01/02/2023 21:02:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2341,
                    "durasi_recovery_time": 11433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amel sitompul",
                    "alamat_pelapor": "btn kembang elok",
                    "no_telp_pelapor": "6281314562600",
                    "keterangan_pelapor": "beli token gagal tapi saldo udah bayar sebesar Rp 101500",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020106353",
                    "waktu_lapor": "01/02/2023 17:13:19",
                    "waktu_response": "01/02/2023 17:31:43",
                    "waktu_recovery": "01/02/2023 19:05:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1104,
                    "durasi_recovery_time": 5650,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU JENI ",
                    "alamat_pelapor": "JL SULTAN HASANUDIN NO 45 KEL MELAWAI KEC KEBAYORAN BARU JAKARTA SELATAN ( DEKAT UNDERPASS PATIMURA )",
                    "no_telp_pelapor": "02172796071",
                    "keterangan_pelapor": "MOHON INNFORMASI DAN PENJELASAN. TAGIHAN REK SEPT 19 TERDAPAT RUPIAH KOMPENSASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106356",
                    "waktu_lapor": "01/02/2023 17:13:28",
                    "waktu_response": "01/02/2023 17:16:07",
                    "waktu_recovery": "01/02/2023 22:45:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 19749,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NAINI",
                    "alamat_pelapor": "JL PACUAN KUDA RAYA BLOK F NO 3 PR PASADENIA RESIDENCE PULOMAS  KEL KAYU PUTIH KEC PULOGADUNG JAKTIM ",
                    "no_telp_pelapor": "081253597459",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43  SISA 19.53 KWH (  NO TOKEN 3297 1147 1475 7610 5422 ) . LAPOR KEMBALI JAM 18.28 CC.54.JUAN_P",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020106357",
                    "waktu_lapor": "01/02/2023 17:13:21",
                    "waktu_response": "01/02/2023 17:45:21",
                    "waktu_recovery": "01/02/2023 19:36:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1920,
                    "durasi_recovery_time": 6687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "cepi",
                    "alamat_pelapor": "JL TEUKU UMAR",
                    "no_telp_pelapor": "6281991365747",
                    "keterangan_pelapor": "kwh bunyi meletup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNGPINANG KOTA"
                },
                {
                    "no_laporan": "K5423020106359",
                    "waktu_lapor": "01/02/2023 17:13:33",
                    "waktu_response": "01/02/2023 18:09:20",
                    "waktu_recovery": "01/02/2023 19:10:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3347,
                    "durasi_recovery_time": 3644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL PATI ISMAN LR BAKTI RT-11 / RW 02 NO 1081 KEL SEBERANG ULU 1 KEC KERTAPATI KOTA PALEMBANG  ",
                    "no_telp_pelapor": "081272710788",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020106367",
                    "waktu_lapor": "01/02/2023 17:14:21",
                    "waktu_response": "01/02/2023 17:15:46",
                    "waktu_recovery": "01/02/2023 18:15:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 3565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "124086",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL ALAM RAYA 2 KK PURI GADING BL-E2 NO.11 KEL JATI MELATI KEC PONDOK MELATI KOTA BEKASI. SEBRANG WARUNG NUSANTARA ",
                    "no_telp_pelapor": "0811924467",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM ) SISA 200 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106370",
                    "waktu_lapor": "01/02/2023 17:14:41",
                    "waktu_response": "01/02/2023 18:20:55",
                    "waktu_recovery": "01/02/2023 19:13:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3974,
                    "durasi_recovery_time": 3174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "JL DARUL IFTIDA KP RAWA AZAN  RT 1 RW 1 NO 181 KEL BANTARGEBANG KEC BANTARGEBANG  KOTA BEKASI DEKAT PABRIK KRUPUK FAJAR ",
                    "no_telp_pelapor": "089654789691",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 32.83 KWH. SUDAH DI WA PETUGAS PADA \\\"K5423013108935 \\\" NAMUN NOMOR YANG DIBERIKAN PETUGAS VIA WA TIDAK BISA DI INPUT DENGAN KETERANGAN GAGAL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106374",
                    "waktu_lapor": "01/02/2023 17:15:01",
                    "waktu_response": "01/02/2023 17:24:34",
                    "waktu_recovery": "01/02/2023 17:36:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 573,
                    "durasi_recovery_time": 701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "carnoto",
                    "alamat_pelapor": "ds jambak blok4 gg buyut krapyak cikedung indramayu",
                    "no_telp_pelapor": "6287845997488",
                    "keterangan_pelapor": "sudah disuruh naik daya udah tf sekarang kwh bunyi truss respon petugas lama padahal kan perlu sekali saya tokoan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKEDUNG"
                },
                {
                    "no_laporan": "K5423020106377",
                    "waktu_lapor": "01/02/2023 17:15:34",
                    "waktu_response": "01/02/2023 17:16:58",
                    "waktu_recovery": "01/02/2023 19:01:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 6252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGMAN",
                    "alamat_pelapor": " JL SUSUKAN DUREN BARU  PR VILLA CITAYAM BLOK D09 NO 7 KEL DUREN BARU KEC BOJONGGEDE KAB BOGOR SEBELAH SD SUKAKARYA 02 ",
                    "no_telp_pelapor": "02131935635",
                    "keterangan_pelapor": "MOHON TINAK LANJUT PROSES GESER APP METER SETEMPAT AKAN DI LAKUKAN RENOVASI PELANGGAN SEBAGAI PEMILIK ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020106378",
                    "waktu_lapor": "01/02/2023 17:16:01",
                    "waktu_response": "01/02/2023 19:04:35",
                    "waktu_recovery": "01/02/2023 19:15:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6514,
                    "durasi_recovery_time": 672,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL. PASAR 2 GG. JATI 1 (TAMBAK REJO) DESA AMPLAS, KEC. PERCUT SEI TUAN, KABUPATEN DELI SERDANG, SUMATERA UTARA 20371",
                    "no_telp_pelapor": "081260760279",
                    "keterangan_pelapor": "KURANG TAGIH. ST AK REK (FEB 2023) = 20748, ST APP (saat ini) TGL 01/02/2023 = 20808. REK (BELUM DILUNASI). (RUMAH DIHUNI, TIDAK BERPAGAR, APP MUDAH DIJANGKAU DAN TIDAK MENGETAHUI KEDATANGAN PETUGAS). ID PEL 126100967950",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020106379",
                    "waktu_lapor": "01/02/2023 17:16:11",
                    "waktu_response": "01/02/2023 17:26:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 33917599,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ari angraini",
                    "alamat_pelapor": "Jl. Suhadak gang 3, dekat Laundry Hasanah. pagar coklat... ",
                    "no_telp_pelapor": "6285230859991",
                    "keterangan_pelapor": "MUTASI_K (G9923020188611:KWH METER GANGGUAN PERLU DI PERIKSA PETUGAS) - meteran dsaat padaman, utk menghidupkan lagi harus pakai Kode 01 enter... sabtu kmrn petugas sudh ke lokasi, tapi masih saja tetap seperti itu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106382",
                    "waktu_lapor": "01/02/2023 17:16:46",
                    "waktu_response": "01/02/2023 17:21:12",
                    "waktu_recovery": "01/02/2023 18:28:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 266,
                    "durasi_recovery_time": 4063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIMAS BAYU",
                    "alamat_pelapor": "BENDUNGAN SUKA MAHI JLN COKOPO SELATAN DESA SUKAMAHI KEC MEGAMENDUNG KAB BOGOR ",
                    "no_telp_pelapor": "081328336092",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT TGL 01/02/2023  PELANGGAN MENDAPATKAN SURAT PERIHAL PEMADAMAN SEMENTARA TGL 02/02/2023 JAM 10.00 S/D 13.00 . PADA WAKTU TERSEBUT DI LOKASI AKAN DI SELENGARAKAN ACARA RAPAT KORDINASI PARA PEJABAT KEMENTRIAN PEKERJAAN UMUM DAN PERUMAHAN RAKYAT  DI HADIRI PARA PEJABAT ESELON 1 DAN ESELON 2. MOHON AGAR TIDAK DI PADAMKAN PADA WAKTU TERSEBUT DAN PELANGGAN MEMINTA DI HUBUNGI OLEH PETUGAS TERKAIT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020106383",
                    "waktu_lapor": "01/02/2023 17:16:39",
                    "waktu_response": "01/02/2023 17:18:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 33918047,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "LEHNAR",
                    "alamat_pelapor": "JATIAN",
                    "no_telp_pelapor": "62882009406330",
                    "keterangan_pelapor": "MUTASI_K (G9923020188582:cek) - ngisi token tidak bisa masuk\\nslalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALISAT"
                },
                {
                    "no_laporan": "K5423020106385",
                    "waktu_lapor": "01/02/2023 17:16:46",
                    "waktu_response": "01/02/2023 17:23:54",
                    "waktu_recovery": "01/02/2023 19:29:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 428,
                    "durasi_recovery_time": 7546,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RICO",
                    "alamat_pelapor": "JL. STRATEGI RAYA S1/10, KAV. HANKAM JOGLO, KEMBANGAN, JAKARTA BARAT(LOKASI BANGUNAN NO 4  KANAN JALAN ).",
                    "no_telp_pelapor": "082226150779",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA  TERJADI LONJAKAN REKENING BULAN  JULI 2022. PELANGGAN SUDAH DATANG KE KANTOR PLN BINTARO 2 KALI BERTEMU DENGAN PETUGAS BPK PANGGI DAN BPK FAKIH DAN SESUAI INFO PELANGGAN DIBUAT BERITA ACARA PENGEMBALIAN KELEBIHAN BAYAR BESERTA LAMPIRAN PERSYARATAN DI ATAS MATERAI DAN DATA PENDUKUNGNYA NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT TERKAIT PERIHAL TSB. TERKAIT K5423012100203 ,K5423012404577. DAN K5423012503622 SUDAH DIHUBUNGI PETUGAS NAMUN BELUM ADA TINDAKLANJUT",
                    "media": "Email",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106386",
                    "waktu_lapor": "01/02/2023 17:17:09",
                    "waktu_response": "01/02/2023 18:42:37",
                    "waktu_recovery": "01/02/2023 21:27:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5128,
                    "durasi_recovery_time": 9889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAKA M",
                    "alamat_pelapor": "PR BULAK KAPAL PERMAI No.AA RT.1 RW.14 JATIMULYA",
                    "no_telp_pelapor": "6289529707084",
                    "keterangan_pelapor": "dilayar ad tulisan periksa ,,saat isi pulsa tertera gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5323020100743",
                    "waktu_lapor": "01/02/2023 17:17:22",
                    "waktu_response": "01/02/2023 17:42:18",
                    "waktu_recovery": "01/02/2023 19:35:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1496,
                    "durasi_recovery_time": 6764,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "266001",
                    "nama_pelapor": "IBU JULIEN",
                    "alamat_pelapor": "JL CIRACAS RT6/6  NO. 1 KEL CIRACAS KEC CIRACAS  KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "6281717888217",
                    "keterangan_pelapor": "PELANGGAN DENGAN IDPEL : 547101824083, TGL 04/01/2023. TUNGGAKAN SUDAH DIBAYARKAN KWH METER PTL DIPUTUS DAN MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106388",
                    "waktu_lapor": "01/02/2023 17:17:22",
                    "waktu_response": "01/02/2023 17:27:12",
                    "waktu_recovery": "01/02/2023 20:38:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 11502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aka Gani Rafindo",
                    "alamat_pelapor": "JL PADEMANGAN 1 GG 12 No.24 RT.12 RW.4 PDMNGAN",
                    "no_telp_pelapor": "6287809911988",
                    "keterangan_pelapor": "Token Reject\\nInput angka token sudah benar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106391",
                    "waktu_lapor": "01/02/2023 17:17:44",
                    "waktu_response": "01/02/2023 18:08:37",
                    "waktu_recovery": "01/02/2023 18:12:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3053,
                    "durasi_recovery_time": 224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alan lauri",
                    "alamat_pelapor": "kemayatan rt 01 rw 03",
                    "no_telp_pelapor": "6285712225119",
                    "keterangan_pelapor": "mengapa tagihan listrik rumah saya mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBUMEN"
                },
                {
                    "no_laporan": "K5423020106392",
                    "waktu_lapor": "01/02/2023 17:17:52",
                    "waktu_response": "01/02/2023 18:36:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4745,
                    "durasi_recovery_time": 33913354,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "tampojung tenggina",
                    "no_telp_pelapor": "6281996805849",
                    "keterangan_pelapor": "MUTASI_K (G9923020188671:Pelanggan sudah dihubungi TE langsung close ) - pengisian selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106393",
                    "waktu_lapor": "01/02/2023 17:17:54",
                    "waktu_response": "01/02/2023 17:27:43",
                    "waktu_recovery": "01/02/2023 19:35:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 589,
                    "durasi_recovery_time": 7661,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Oza",
                    "alamat_pelapor": "Berkah Ghaisan Laundry Kp. Kukun Rt : 11 Rw : 06",
                    "no_telp_pelapor": "6281310919512",
                    "keterangan_pelapor": "no meteran tidak terdaptar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106394",
                    "waktu_lapor": "01/02/2023 17:18:08",
                    "waktu_response": "01/02/2023 17:21:42",
                    "waktu_recovery": "01/02/2023 19:41:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 8411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "5794  865",
                    "nama_pelapor": "IBU HELENA",
                    "alamat_pelapor": "JL MRICAN BARU NO 20 RT-2 / RW-44 KEL CATUR TUNGGAL KEC DEPOK SLEMAN (DEKAT UNIV ATMAJAYA SLEMAN)",
                    "no_telp_pelapor": "0214750560",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101926, TGL 30/01/23 TUNGGAKAN REK  JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI CC.54.SUTA . NO YG BISA DI HUBUNGI 085727566372/082134956011.CC.54.ASNAH (PUKUL 18:45 WIB_081237335493)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106395",
                    "waktu_lapor": "01/02/2023 17:18:17",
                    "waktu_response": "01/02/2023 17:20:04",
                    "waktu_recovery": "01/02/2023 18:21:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 3661,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000001006111461392",
                    "nama_pelapor": "BP AHMED FACHRUL RAMADHAN",
                    "alamat_pelapor": "KP.KANDANG RT001/RW005 DESA SUKARAYA KECAMATAN KARANG BAHAGIA.",
                    "no_telp_pelapor": "082114014336",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 4465, ST AK 5178, ST BERDASARKAN ANGKA ACMT 02/23 = 5178. REK (BELUM DILUNASI). (PERSIL DIHUNI TIDAK BERPAGAR DAN TIDAK TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106399",
                    "waktu_lapor": "01/02/2023 17:18:58",
                    "waktu_response": "01/02/2023 17:43:07",
                    "waktu_recovery": "01/02/2023 18:04:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1449,
                    "durasi_recovery_time": 1272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYA",
                    "alamat_pelapor": "JL - DS LEKTAMA NO 1 1 RT-1 / RW-1  KEC. NAMROLE KAB. BURU SELATAN PROV. MALUKU ACUAN LOKASI DEKAT BANDARA ",
                    "no_telp_pelapor": "081241372866",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 28/12/22 PROSES REALISASI MIGRASI LAYANAN R1 / 1300VA - R1T / 1300VA DENGAN  NO REG 4118917002610 .SESUAI INFO PELANGGAN APP TERPASANG TERLALU TINGGI , DAN PELANGGAN BERKORDINASI DENGAN PETUGAS REALISASI MENGINGINKAN AGAR APP TSB DI TURUNKAN DAN DI JANJIKAN OLEH PETUGAS DALAM WATU 2-3 HARI AKAN DILAKUKAN PROSES PERGESERAN . NAMUN HINGGA SAAT INI BELUM ADA PENANGANAN. TERKAIT K5423013104804 SUDAH DI HUBUNGI OLEH PETUGAS SETEMPAT DAN DIJANJIKAN AKAN DI TINDAK LANJUTI HARI INI NAMUN BELUM ADA PETUGAS YANG DATANG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NAMROLE"
                },
                {
                    "no_laporan": "K5423020106400",
                    "waktu_lapor": "01/02/2023 17:19:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675271941,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "GG GOAN AN No.0 RT.009 RW.06 CIROYOM",
                    "no_telp_pelapor": "6285222358595",
                    "keterangan_pelapor": "tagihan sangat tinggi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG BARAT"
                },
                {
                    "no_laporan": "K5523020100740",
                    "waktu_lapor": "01/02/2023 17:19:21",
                    "waktu_response": "01/02/2023 17:39:35",
                    "waktu_recovery": "01/02/2023 18:48:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1214,
                    "durasi_recovery_time": 4148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUSEN ",
                    "alamat_pelapor": "JL RAYA KP SETU  GANG H TOYIB 3 NO 137   RT-1 / RW-1 BINTARA JAYA BEKASI BARAT KOTA BEKASI / DEPAN LAP GOR BADMINTON ",
                    "no_telp_pelapor": "6285888098753",
                    "keterangan_pelapor": "1 APP PRABAYAR  TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 11.10 KWH IDMETER 86003914107. NOMER TOKEN 5584.4281.1981.8332.8492\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106403",
                    "waktu_lapor": "01/02/2023 17:19:52",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675271992,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "137007",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "KK PONDOK UNGU PERMAI BLOK KK-4 NO 7G RT4/RW22 KEL KALI ABANG TENGAH KEC BEKASI UTARA KOTA BEKASI  DEKAT -",
                    "no_telp_pelapor": "081382755188",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 30/1/23. BIAYA PROSES GESER APP TELAH DILUNASI HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI INFO PELANGGAN DIJANJIKAN 5 HARI KERJA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106404",
                    "waktu_lapor": "01/02/2023 17:19:56",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675271996,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "jalaliyah",
                    "alamat_pelapor": "KP CIBEURIH No. RT.14 RW.4 MARGALUYU",
                    "no_telp_pelapor": "6285711901530",
                    "keterangan_pelapor": "ngisi token kWh gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020106405",
                    "waktu_lapor": "01/02/2023 17:20:07",
                    "waktu_response": "01/02/2023 17:22:37",
                    "waktu_recovery": "01/02/2023 17:40:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 1102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL SWAMAS II RT 4 RW 7 NO 79 KEL JAGAKARSA KEC JAGAKARSA KOTA JAKARTA SELATAN. DEKAT LAPANGAN VOLLY",
                    "no_telp_pelapor": "081219414495",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14040711336 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA AP2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 391 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106408",
                    "waktu_lapor": "01/02/2023 17:20:09",
                    "waktu_response": "01/02/2023 17:28:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 33917448,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endah Ayu Dwi Cahyani",
                    "alamat_pelapor": "Jlan Garuda no 9 Klurak Baru RT 01 RW O4 Bokoharjo, Prambanan, Sleman, Daerah Istimewa Yogyakarta ",
                    "no_telp_pelapor": "6288238332905",
                    "keterangan_pelapor": "MUTASI_K (G9923020188589:Tegangan drop) - Listrik drop ketika mesin pompa air hidup ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020106410",
                    "waktu_lapor": "01/02/2023 17:20:11",
                    "waktu_response": "01/02/2023 17:38:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1127,
                    "durasi_recovery_time": 33916833,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NISPAINI",
                    "alamat_pelapor": "DS GUBUK LAUK RT. RW. KORLEKO",
                    "no_telp_pelapor": "6287882799669",
                    "keterangan_pelapor": "MUTASI_K (G9923020188607:tombol) - TOMBOL TIDAK BERFUNGSI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020106411",
                    "waktu_lapor": "01/02/2023 17:20:16",
                    "waktu_response": "01/02/2023 17:21:15",
                    "waktu_recovery": "01/02/2023 17:22:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhlis Puji Nugroho",
                    "alamat_pelapor": "JL PR. GREEN VILLAGE BLOK B19 No.",
                    "no_telp_pelapor": "6281227006773",
                    "keterangan_pelapor": "Tidak keluar token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106413",
                    "waktu_lapor": "01/02/2023 17:20:24",
                    "waktu_response": "01/02/2023 17:28:35",
                    "waktu_recovery": "01/02/2023 18:53:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 5069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vivi Anggreini",
                    "alamat_pelapor": "Gang Anggur No. 40B",
                    "no_telp_pelapor": "6282170164650",
                    "keterangan_pelapor": "token tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5423020106414",
                    "waktu_lapor": "01/02/2023 17:20:41",
                    "waktu_response": "01/02/2023 17:27:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 388,
                    "durasi_recovery_time": 33917542,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "herla",
                    "alamat_pelapor": "Jl. Pelita Taeng No.13",
                    "no_telp_pelapor": "6282344233447",
                    "keterangan_pelapor": "MUTASI_K (G9923020188585:meteran listrik sy kadangmenyala kuning kadang tidak ini sudah berapa bulan..alamat rumah dekat kantor desa taeng dan tidak jauh dari SD Negeri taeng dan berdekatan dengan toko buah sahabat ) - meteran listrik sy kadangmenyala kuning kadang tidak ini sudah berapa bulan..alamat rumah dekat kantor desa taeng dan tidak jauh dari SD Negeri taeng dan berdekatan dengan toko buah sahabat ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020106415",
                    "waktu_lapor": "01/02/2023 17:20:53",
                    "waktu_response": "01/02/2023 17:21:22",
                    "waktu_recovery": "01/02/2023 17:22:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhlis Puji Nugroho",
                    "alamat_pelapor": "DS PURWOREJO No.0 RT.2 RW.1 JENU",
                    "no_telp_pelapor": "6281227006773",
                    "keterangan_pelapor": "Token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106418",
                    "waktu_lapor": "01/02/2023 17:21:05",
                    "waktu_response": "01/02/2023 17:34:21",
                    "waktu_recovery": "01/02/2023 18:05:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 1894,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASWARI ",
                    "alamat_pelapor": "KP TAMAN_DS. NANGA. MONGKO RT-- / RW--  KEC NANGA TAMAN KAB SEKADAU PROV KALIMANTAN BARAT SETEMPAT SDN O7 NANGA MONGKO",
                    "no_telp_pelapor": "085349620575",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA KWH TIDAK MENEGTAHUI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEKADAU"
                },
                {
                    "no_laporan": "K5423020106420",
                    "waktu_lapor": "01/02/2023 17:21:08",
                    "waktu_response": "01/02/2023 17:41:58",
                    "waktu_recovery": "01/02/2023 18:07:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1250,
                    "durasi_recovery_time": 1505,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KAK KAISAR/ kaisarantonn",
                    "alamat_pelapor": "JL DAMAI NO.50 RT 6/1 KEL SETU KEC CIPAYUNG JAKARTA TIMUR.",
                    "no_telp_pelapor": "082299999289",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY DAYA 7700 VA, PEMOHON MEMILIKI MOBIL LISTRIK. ",
                    "media": "Twitter",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106421",
                    "waktu_lapor": "01/02/2023 17:21:17",
                    "waktu_response": "01/02/2023 17:28:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 442,
                    "durasi_recovery_time": 33917452,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bagus Alfince",
                    "alamat_pelapor": "JL LINTAS TIMUR /SOREK No.0 RT.3 RW.1",
                    "no_telp_pelapor": "628117441424",
                    "keterangan_pelapor": "MUTASI_K (G9923020188591:drop tegangan) - drop tegangan ukui dan sekitarnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020106422",
                    "waktu_lapor": "01/02/2023 17:21:53",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675272113,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eulis Nurwulan",
                    "alamat_pelapor": "kp. pajajaran rt. 01 rw. 04 desa. Pangauban kecamatan. batujajar kabupaten. bandung barat Jawa Barat",
                    "no_telp_pelapor": "6289504156557",
                    "keterangan_pelapor": "permohonan geser kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020106429",
                    "waktu_lapor": "01/02/2023 17:22:51",
                    "waktu_response": "01/02/2023 17:54:48",
                    "waktu_recovery": "01/02/2023 19:05:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1917,
                    "durasi_recovery_time": 4244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoyok",
                    "alamat_pelapor": "DN BINANGUN DESA WADUNGASIH No.0 RT.11 RW.3 BUDURAN",
                    "no_telp_pelapor": "6282139727727",
                    "keterangan_pelapor": "meter diisi token tidak bisa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020106430",
                    "waktu_lapor": "01/02/2023 17:23:16",
                    "waktu_response": "01/02/2023 17:46:47",
                    "waktu_recovery": "01/02/2023 17:48:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1411,
                    "durasi_recovery_time": 79,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE HENDARTA ",
                    "alamat_pelapor": " JL.PEMUDA PRM.TAMAN SAFINA I NO.B28, SUNGAIJAWI, PONTIANAK KOTA, KOTA PONTIANAK, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081352302838",
                    "keterangan_pelapor": "TGL 29/11/2022 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2110012076405. TGL 29/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.",
                    "media": "Email",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020106432",
                    "waktu_lapor": "01/02/2023 17:23:33",
                    "waktu_response": "01/02/2023 18:22:43",
                    "waktu_recovery": "01/02/2023 19:17:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 3289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MIKO",
                    "alamat_pelapor": "KP BOJONG MENTENG NO 210 RT-1 / RW-2 KEL BJ MENTENG KEC RAWA LUMBU KOTA BEKASI//DEKAT DANAU DAN GEDEUNG KESENIAN",
                    "no_telp_pelapor": "081310919228",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES GESER KABEL SR PEMOHON SEBAGAI PEMILIK DENGAN ID PELANGGAN 537412781934",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106433",
                    "waktu_lapor": "01/02/2023 17:23:33",
                    "waktu_response": "01/02/2023 17:37:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 846,
                    "durasi_recovery_time": 33916912,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maria Elvi",
                    "alamat_pelapor": "jl permas RT 03 RW 06",
                    "no_telp_pelapor": "628970978778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188642:gangguan di bypass) - lampu di by pass waktunya untuk kunjungan tp ga ada yang berkunjung ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106439",
                    "waktu_lapor": "01/02/2023 17:24:40",
                    "waktu_response": "01/02/2023 17:47:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1363,
                    "durasi_recovery_time": 33916328,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUPITER ZAI",
                    "alamat_pelapor": "DS SIFALAETE No. GUNUNGSITO",
                    "no_telp_pelapor": "6281370744748",
                    "keterangan_pelapor": "Mohon dibantu utk Kwh Meter ada tulisan \\\"Periksa\\\" terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GUNUNG SITOLI"
                },
                {
                    "no_laporan": "K5423020106440",
                    "waktu_lapor": "01/02/2023 17:24:42",
                    "waktu_response": "01/02/2023 17:40:45",
                    "waktu_recovery": "01/02/2023 18:48:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 963,
                    "durasi_recovery_time": 4043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saeful",
                    "alamat_pelapor": "JL NURUL IMAN No. RT.3 RW.18 JAKA SAMPU",
                    "no_telp_pelapor": "6281563831554",
                    "keterangan_pelapor": "saya isi token barusan tapi gagal dimasukkan tolong dicek \\nterimakasih \\n\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106441",
                    "waktu_lapor": "01/02/2023 17:25:06",
                    "waktu_response": "01/02/2023 17:33:44",
                    "waktu_recovery": "01/02/2023 19:06:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 518,
                    "durasi_recovery_time": 5590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juendriqe Ferdinand Raynald Silaban",
                    "alamat_pelapor": "jl swadaya no 135a marindal dalam (wana biru putih)",
                    "no_telp_pelapor": "6285765442477",
                    "keterangan_pelapor": "pemutusan tanpa pemberitahuan... tagihan jatuh tempo sudah dibayar 31 Januari... apa kah peraturannya sperti itu telat bayar 10 hari langsung putus?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020106442",
                    "waktu_lapor": "01/02/2023 17:25:19",
                    "waktu_response": "01/02/2023 17:26:52",
                    "waktu_recovery": "02/02/2023 07:33:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 50784,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU CRISTY",
                    "alamat_pelapor": "JL GADING GRIYA BLOK BM NO. 19 KEL PEGANGSAAN DUA KEC KELAPA GADING JAKUT // DEKAT MASJID ",
                    "no_telp_pelapor": "081282077087",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JAN 23 BERIKUT BK DAN TGL 01/02/2023 TAGIHAN REK FEB 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020106444",
                    "waktu_lapor": "01/02/2023 17:25:41",
                    "waktu_response": "01/02/2023 18:10:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2691,
                    "durasi_recovery_time": 33914939,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI AHMAD",
                    "alamat_pelapor": "JL KRAMAT 2 RT 4 RW 10 KEL LUBNAG BUAYA KEC CIPAYUNG KOTA JAKARTA ACUAN LOKASI DEPAN GG KRAMAT 2",
                    "no_telp_pelapor": "6281211793546",
                    "keterangan_pelapor": "MUTASI_K (G9923020188646:padam) - SR TERPUTUS PTL PADAM \\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106445",
                    "waktu_lapor": "01/02/2023 17:25:50",
                    "waktu_response": "01/02/2023 17:36:57",
                    "waktu_recovery": "01/02/2023 19:45:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 7731,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sumanteb",
                    "alamat_pelapor": "Dukuh Krajan RT 04 RW 03",
                    "no_telp_pelapor": "6282228272127",
                    "keterangan_pelapor": "Tidak Bisa di Isi Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K5523020100745",
                    "waktu_lapor": "01/02/2023 17:26:14",
                    "waktu_response": "01/02/2023 17:27:15",
                    "waktu_recovery": "01/02/2023 17:44:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 1032,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GAGALI ",
                    "alamat_pelapor": "JL LARAT RT 1 RW 1 NO 12 KEL TANAH TINGGI KEC TERNATE SELATAN KOTA TERNATE ",
                    "no_telp_pelapor": "082189316385",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA TERTERA GAGAL. SETELAH UPDATE VKRN 43 DENGAN SISA KWH =13,27 NO TOKEN 6630 6913 5697 1436 6124 DAN 4533 3751 9591 3652 6968",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106449",
                    "waktu_lapor": "01/02/2023 17:26:25",
                    "waktu_response": "01/02/2023 17:35:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 519,
                    "durasi_recovery_time": 33917067,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kristianto Timur",
                    "alamat_pelapor": "JL PULOSARI GG 3 No.57 RT.1 RW.6 DK PAKIS",
                    "no_telp_pelapor": "6282142159393",
                    "keterangan_pelapor": "MUTASI_K (G9923020188603:mohon bantuan) - beli token 100rb stelah saya masukan kode nya, ada tulisan gagal di meteran nya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020106450",
                    "waktu_lapor": "01/02/2023 17:26:27",
                    "waktu_response": "01/02/2023 18:10:47",
                    "waktu_recovery": "01/02/2023 19:15:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2660,
                    "durasi_recovery_time": 3898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anton wijaya",
                    "alamat_pelapor": "Jl. Bangau 6 No.d10",
                    "no_telp_pelapor": "6281271458606",
                    "keterangan_pelapor": "Belum ditindak lanjuti sesuai dg schedule pelaksanaan yg ditetapkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020106454",
                    "waktu_lapor": "01/02/2023 17:26:53",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675272413,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIHANAH",
                    "alamat_pelapor": "DN MONGGING TIMUR PADEMAWU No.0 PADEMAWU",
                    "no_telp_pelapor": "6281939337753",
                    "keterangan_pelapor": "gagal memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020106458",
                    "waktu_lapor": "01/02/2023 17:27:08",
                    "waktu_response": "01/02/2023 18:42:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4521,
                    "durasi_recovery_time": 33913022,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIO HASTRIYANA SURYA ATMADJA",
                    "alamat_pelapor": "JL. BLOK KALIJAGA DN IV KALIJAGA MUNDU NO.86 RT.2 RW.6 KEL. MUNDU PESISIR KEC. MUNDU KAB. CIRBON/ DKT KANTOR PEMASARAN PURI MELATI.",
                    "no_telp_pelapor": "6282130484969",
                    "keterangan_pelapor": "MUTASI_K (G9923020188684:EKS KRN) - Sudah beli token sampai 2 kali,, tapi semua gagal dimasukan ke meteran PLN, minta tolong ada yg cek kesini terimakasih. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020106459",
                    "waktu_lapor": "01/02/2023 17:27:13",
                    "waktu_response": "01/02/2023 17:57:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1804,
                    "durasi_recovery_time": 33915734,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "purnomo jam",
                    "alamat_pelapor": "DN PULOREJO No. RT.5 RW.2 SAWAHAN, S",
                    "no_telp_pelapor": "6285104737100",
                    "keterangan_pelapor": "MUTASI_K (G9923020188633:kode G) - nomor token dimasukkan selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5423020106460",
                    "waktu_lapor": "01/02/2023 17:27:15",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675272435,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eulis Nurwulan",
                    "alamat_pelapor": "kp. pajajaran rt. 01 rw. 04 desa. Pangauban kecamatan. batujajar kabupaten. bandung barat Jawa barat",
                    "no_telp_pelapor": "6289504156557",
                    "keterangan_pelapor": "permohonan geser kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020106461",
                    "waktu_lapor": "01/02/2023 17:27:16",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675272436,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Apriandi Gumilar",
                    "alamat_pelapor": "Jalan Ambiya",
                    "no_telp_pelapor": "6281383583062",
                    "keterangan_pelapor": "Sudah daftar dan bayar dari desember tapi masih belum dilakukan pemasangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAJALENGKA"
                },
                {
                    "no_laporan": "K5423020106463",
                    "waktu_lapor": "01/02/2023 17:27:23",
                    "waktu_response": "01/02/2023 17:27:52",
                    "waktu_recovery": "01/02/2023 19:36:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 7707,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "awin susanto",
                    "alamat_pelapor": "KP CILANGKARA No. RT.6 RW.3 CILANGKARA",
                    "no_telp_pelapor": "6285692214757",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106465",
                    "waktu_lapor": "01/02/2023 17:27:38",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675272458,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "tuki",
                    "alamat_pelapor": "DN SARDUNG No. REKKERREK",
                    "no_telp_pelapor": "6287860831010",
                    "keterangan_pelapor": "isi token ggal trus padahal nomer yg di masukan sesuai yg sudah d beli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020106472",
                    "waktu_lapor": "01/02/2023 17:28:06",
                    "waktu_response": "01/02/2023 17:40:16",
                    "waktu_recovery": "01/02/2023 19:03:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 4979,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU WATI",
                    "alamat_pelapor": "JL PRAMUKA SARI 3 NO 15B RT 3/8 KEL RAWA SARI KEC CEMPAKA PUTIH JAKARTA PUSAT. (DEKAT DUDANG PAK KURNIA ) DAN JL I ",
                    "no_telp_pelapor": "02142800039",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.  SESUAI INFO PELANGGAN MASIH TERDAPAT NO TOKEN PEMBELIAN DI TANGGAN 01/02/23 SEBESAR RP 1.000.000 YANG BELUM DIINPUT PADA APP LAMA (ID METER :86031121774). YBS MENGINGINKAN AGAR  (NO TOKEN) TSB DAPAT DIKONVERSI KE APP BARU (ID METER :14457920313) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020106473",
                    "waktu_lapor": "01/02/2023 17:28:18",
                    "waktu_response": "01/02/2023 18:18:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3009,
                    "durasi_recovery_time": 33914464,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Fuat Asnawi",
                    "alamat_pelapor": "DS KURIPAN No. RT.1 RW.1 GARUNG",
                    "no_telp_pelapor": "6285292912229",
                    "keterangan_pelapor": "MUTASI_K (G9923020188670:-) - Tidak bisa di topup pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSOBO"
                },
                {
                    "no_laporan": "K5423020106475",
                    "waktu_lapor": "01/02/2023 17:28:38",
                    "waktu_response": "01/02/2023 17:37:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 533,
                    "durasi_recovery_time": 33916920,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochammad Fahri suyuti",
                    "alamat_pelapor": "belang RT 03 RW 04",
                    "no_telp_pelapor": "628993955653",
                    "keterangan_pelapor": "MUTASI_K (G9923020188644:gagal token) - gagal saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106476",
                    "waktu_lapor": "01/02/2023 17:28:39",
                    "waktu_response": "01/02/2023 18:42:07",
                    "waktu_recovery": "02/02/2023 00:04:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4408,
                    "durasi_recovery_time": 19336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Hidayat",
                    "alamat_pelapor": "Jl. Semolowaru Utara 1 No.131 A",
                    "no_telp_pelapor": "6283109613529",
                    "keterangan_pelapor": "Isi token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020106477",
                    "waktu_lapor": "01/02/2023 17:28:58",
                    "waktu_response": "01/02/2023 18:03:51",
                    "waktu_recovery": "01/02/2023 20:05:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2093,
                    "durasi_recovery_time": 7275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmad febrian",
                    "alamat_pelapor": "jl desa telajung no 81 RT 06 RW 01",
                    "no_telp_pelapor": "6288213061191",
                    "keterangan_pelapor": "tidak bisa isi token padahal nomer token baru beli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020106483",
                    "waktu_lapor": "01/02/2023 17:29:16",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675272556,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOH YUSUF",
                    "alamat_pelapor": "JL PUE BONGO II No.3 PALUPI",
                    "no_telp_pelapor": "628114533962",
                    "keterangan_pelapor": "memasukan token yang baru di beli selalu gagal terus padahal nomor token sudah benar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020106484",
                    "waktu_lapor": "01/02/2023 17:29:21",
                    "waktu_response": "01/02/2023 17:33:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 33917169,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni junaedi",
                    "alamat_pelapor": "KP PAGEBANGAN No.0 RT.9 RW.3 KETILENG",
                    "no_telp_pelapor": "6289619911856",
                    "keterangan_pelapor": "MUTASI_K (G9923020188598:kwh rusak) - Tombol kilometer bermasalah (tidak bisa di gunakan)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5223020101438",
                    "waktu_lapor": "01/02/2023 17:29:33",
                    "waktu_response": "01/02/2023 18:55:46",
                    "waktu_recovery": "01/02/2023 19:52:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5173,
                    "durasi_recovery_time": 3377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0016267990000",
                    "nama_pelapor": "IBU SUTINI ",
                    "alamat_pelapor": "JL  NGEMPLAK KEDUNG SONO RT 1 RW 3\\nKEL KEDUNG SONO\\nKEC BULU\\nKAB SUKOHARJO\\nACUAN LOKASI ",
                    "no_telp_pelapor": "085234939232",
                    "keterangan_pelapor": "TANGGAL 20-01-2023 TUNGGAKAN REKENING 8895 TELAH DILUNASI VIA BRI MOHON PTL DISAMBUNG SESUAI KETENTUAN.\\nCALL TERPUTUS SAAT KONFIRMASI ALAMAT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5423020106488",
                    "waktu_lapor": "01/02/2023 17:29:59",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675272599,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suytnu Tumbio",
                    "alamat_pelapor": "JL LK 4 MALALAYANG 2",
                    "no_telp_pelapor": "6285340070999",
                    "keterangan_pelapor": "perubahan daya/ tambah daya dari 2200 ke 3500",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020106489",
                    "waktu_lapor": "01/02/2023 17:29:59",
                    "waktu_response": "01/02/2023 17:53:15",
                    "waktu_recovery": "01/02/2023 17:59:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 358,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eulis Nurwulan",
                    "alamat_pelapor": "kp. pajajaran rt. 01 rw. 04 desa. Pangauban kecamatan. batujajar kabupaten. bandung barat Jawa barat",
                    "no_telp_pelapor": "6289504156557",
                    "keterangan_pelapor": "permohonan geser kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5523020100747",
                    "waktu_lapor": "01/02/2023 17:30:01",
                    "waktu_response": "01/02/2023 17:46:58",
                    "waktu_recovery": "01/02/2023 19:24:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1017,
                    "durasi_recovery_time": 5829,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRVIANTI",
                    "alamat_pelapor": "KK PDU.PERMAI SEKTOR 5 JL ANGGREK 4 BLOK E5 NO 10 KEL BAHAGIA KEC BABELAN KOTA BEKASI / DEKAT LAPANGAN DAN MASJID",
                    "no_telp_pelapor": "087866316036",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5323020100591, PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT TELAT PEMBAYARAN TAGIHAN SUDAH DIBAYARKAN BANK MANDIRI 31-01-2023 \\t22:21:57 MOHON DIBANTU KONFIRMASI DAN TINDAKLAJUT // MOHON TINDAK LANJUT DAN PENANGANAN DARI PETUGAS, PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.>>PELANGGAN LAPOR 2X.(CC.52.YOVITA). 17:44 01/02/2023 PELANGGAN MELAPOR KEMBALI. (CC.53.EMIL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106492",
                    "waktu_lapor": "01/02/2023 17:30:35",
                    "waktu_response": "01/02/2023 17:34:49",
                    "waktu_recovery": "01/02/2023 17:50:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 254,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isnan",
                    "alamat_pelapor": "DN KEDUNGGUWO No. RT.1 RW.3 KEDUNGGUWO",
                    "no_telp_pelapor": "6285607164954",
                    "keterangan_pelapor": "kwh meter habis di ganti hari jum,at kemarin \\nsisa token belum di ganti nomor .meter 86229288971.  sisa pulsa 555.92 \\nsedang kan punya tetangga kiri kanan sudah diganti semua sisa token nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020106493",
                    "waktu_lapor": "01/02/2023 17:30:38",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675272638,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Triadi",
                    "alamat_pelapor": "GB KEDUNG ARES RT.003 RW.02 TBK SOGRA",
                    "no_telp_pelapor": "6285702223708",
                    "keterangan_pelapor": "Jumlah tagihan berbeda dengan pemakaian KWh nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020106495",
                    "waktu_lapor": "01/02/2023 17:31:10",
                    "waktu_response": "01/02/2023 17:33:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 33917172,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PARTINI ",
                    "alamat_pelapor": "DK SIDAMAKMUR BLOK MUSOLAH AINUL YAQIN JL RAYA CIKADU  RT-17 / RW-4 KEL JOJOGAN KEC WATUKUMPUL KAB PEMALANG JAWA TENGAH ( SAMPING MUSHOLLAH AINUL YAQIN ) ",
                    "no_telp_pelapor": "082317047429",
                    "keterangan_pelapor": "MUTASI_K (G9923020188599:APP MUNI TERUS, ONOK SARANG RAYAPE, CEK) - MOHON PERIKSA APP PRABAYAR BUZZER ALARM SELALU BEBRBUNYI KONSTAN DAN APP TERDAPAT SARANG RAYAP. SISA 161.73 KWH. ID METER 32014607108.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RANDUDONGKAL"
                },
                {
                    "no_laporan": "K5423020106496",
                    "waktu_lapor": "01/02/2023 17:31:05",
                    "waktu_response": "01/02/2023 17:56:17",
                    "waktu_recovery": "01/02/2023 19:35:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 5954,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ELAN",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK B67  NO 7 CIBARUSAH KAB BEKASI ",
                    "no_telp_pelapor": "082125128529",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN, TGL 01/02/23 PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN KARENA BLOCKING PEMBELIAN, PADA DATA AP2T TERTERA TS P2TL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106501",
                    "waktu_lapor": "01/02/2023 17:31:22",
                    "waktu_response": "01/02/2023 17:42:27",
                    "waktu_recovery": "01/02/2023 19:47:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 7477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "supranti",
                    "alamat_pelapor": "Puri Asih Residence Blok B No.18 Kp.Candu Kel. Serdang wetan kecamatan Legok Kab Tangerang",
                    "no_telp_pelapor": "628988798163",
                    "keterangan_pelapor": "pengisian token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106511",
                    "waktu_lapor": "01/02/2023 17:32:11",
                    "waktu_response": "01/02/2023 17:38:17",
                    "waktu_recovery": "01/02/2023 18:29:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 366,
                    "durasi_recovery_time": 3101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020106512",
                    "waktu_lapor": "01/02/2023 17:32:17",
                    "waktu_response": "01/02/2023 17:35:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 33917051,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhasanah",
                    "alamat_pelapor": "KP KEDUNG BADAK No.0 RT.003 RW.02 KED.BADAK",
                    "no_telp_pelapor": "6285813921525",
                    "keterangan_pelapor": "MUTASI_K (G9923020188727:perlu cek yantek) - kwh listrik ngelos posisi off jadi listrik tidak nyala. tidak bisa di on kan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020106514",
                    "waktu_lapor": "01/02/2023 17:32:37",
                    "waktu_response": "01/02/2023 17:35:14",
                    "waktu_recovery": "01/02/2023 19:25:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 6625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tedi",
                    "alamat_pelapor": "KP BLUWO CEMARA No.45 RT.2 RW.3 SUKALAKSAN",
                    "no_telp_pelapor": "6285889995900",
                    "keterangan_pelapor": "Token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106515",
                    "waktu_lapor": "01/02/2023 17:33:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675272781,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Alimin",
                    "alamat_pelapor": "dsn Sukorejo Rt2 Rw1",
                    "no_telp_pelapor": "6285755117332",
                    "keterangan_pelapor": "tidak bisa masukan token listrik, ada indikasi periksa pada layar meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020106517",
                    "waktu_lapor": "01/02/2023 17:33:14",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675272794,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muti'ah",
                    "alamat_pelapor": "SUMBER PAPAN 1",
                    "no_telp_pelapor": "6287850535669",
                    "keterangan_pelapor": "Token listrik tidak dapat di isi mohon kirim kode temper ke no. wa 087850535669",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020106519",
                    "waktu_lapor": "01/02/2023 17:33:23",
                    "waktu_response": "01/02/2023 18:36:46",
                    "waktu_recovery": "01/02/2023 21:10:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3803,
                    "durasi_recovery_time": 9241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Choirul Huda",
                    "alamat_pelapor": "JL SIMPANG SUKUN No. RT. 2 RW. 4 SUKUN",
                    "no_telp_pelapor": "6285755202515",
                    "keterangan_pelapor": "KWH meter bermasalah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020106522",
                    "waktu_lapor": "01/02/2023 17:33:35",
                    "waktu_response": "01/02/2023 17:36:14",
                    "waktu_recovery": "01/02/2023 19:03:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 5239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "supriyanto",
                    "alamat_pelapor": "DK BITING No.0 RT.42 RW.5 GONGGANG",
                    "no_telp_pelapor": "6285730360904",
                    "keterangan_pelapor": "lampu berkedip kedip dan drop,4 rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020106527",
                    "waktu_lapor": "01/02/2023 17:34:26",
                    "waktu_response": "01/02/2023 17:38:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 255,
                    "durasi_recovery_time": 33916850,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NISPAINI",
                    "alamat_pelapor": "DN GUBUK BARET, KORLEKO No. RT.3 RW.2 LB. HAJI",
                    "no_telp_pelapor": "6287853836742",
                    "keterangan_pelapor": "MUTASI_K (G9923020188610:layar) - TIDAK ADA TAMPILAN DI LAYAR",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5323020100760",
                    "waktu_lapor": "01/02/2023 17:34:37",
                    "waktu_response": "01/02/2023 17:41:15",
                    "waktu_recovery": "01/02/2023 17:50:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 398,
                    "durasi_recovery_time": 551,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006938768",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "KK SEKELOA NO 68 RT-002 / RW-02 KEL SEKELOA KEC COBLONG KOTA BANDUNG ",
                    "no_telp_pelapor": "081395910497",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN STROOM DIKARENAKAN BLOKING DGN NO METER 32149775887, DIBANTU KONFIRMASI PELANGGAN TERKAIT PENYEBAB BLOKING PEMBELIAN . TERSISA 1403 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020106530",
                    "waktu_lapor": "01/02/2023 17:34:35",
                    "waktu_response": "01/02/2023 17:35:28",
                    "waktu_recovery": "01/02/2023 20:35:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 10775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hariyono arzalea",
                    "alamat_pelapor": "DN SUMBERSARI DS WONOSARI KEC WONOSARI No.0 RT.6 RW.9 WONOSARI",
                    "no_telp_pelapor": "6282142259048",
                    "keterangan_pelapor": "lcd kwh meter tidak menyala..lestrek tidak bisa digunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020106531",
                    "waktu_lapor": "01/02/2023 17:34:36",
                    "waktu_response": "01/02/2023 17:35:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 33917055,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kadek Widiantari",
                    "alamat_pelapor": "JL LALU MESIR N0. 10X ABIAN No.",
                    "no_telp_pelapor": "6287849445597",
                    "keterangan_pelapor": "MUTASI_K (G9923020188601:kct) - token ndak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020106533",
                    "waktu_lapor": "01/02/2023 17:34:46",
                    "waktu_response": "01/02/2023 17:37:22",
                    "waktu_recovery": "01/02/2023 18:14:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 2238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochammad Fahri suyuti",
                    "alamat_pelapor": "Belang RT 03 RW 04",
                    "no_telp_pelapor": "628993955653",
                    "keterangan_pelapor": "gagal saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106537",
                    "waktu_lapor": "01/02/2023 17:35:10",
                    "waktu_response": "01/02/2023 17:47:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 33916305,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Elmi",
                    "alamat_pelapor": "DS BLIGO No.0 RT.12 RW.4 PASAR",
                    "no_telp_pelapor": "6285800130777",
                    "keterangan_pelapor": "MUTASI_K (G9923020188620:gangguan) - pengajuan penggantian meteran karena sudah 7x setelah listrik padam pasti status *PERIKSA*",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K5423020106540",
                    "waktu_lapor": "01/02/2023 17:35:18",
                    "waktu_response": "01/02/2023 17:39:26",
                    "waktu_recovery": "01/02/2023 17:50:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 681,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARIS ISMANTO",
                    "alamat_pelapor": "JL JLN.PSR V DSN DURIAN TEMBUNG",
                    "no_telp_pelapor": "6283198923335",
                    "keterangan_pelapor": "di lapangan blm tergantikan kwh mtr nya tp di aplikasi pln mobile sdh nyala ini gmn",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020106544",
                    "waktu_lapor": "01/02/2023 17:36:07",
                    "waktu_response": "01/02/2023 18:40:34",
                    "waktu_recovery": "01/02/2023 19:15:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3867,
                    "durasi_recovery_time": 2077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DATA ",
                    "alamat_pelapor": "JL HOS COKROAMINOTO NO 9A KEL ALAI GELOMBANG KEC PARIAMAN TENGAH KOTA PARIAMAN SUMBAR, DEPAN BSI PARIAMAN",
                    "no_telp_pelapor": "081218581562",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT MELAKUKAN PENGINPUT TOKEN. SEBELUMNYA SUDAH MELAPOR DI NO LAPOR G5423020116921, SUDAH ADA PETUGAS YANG MENGHUBUNGI DAN DIINFORMASIKAN OLEH PETUGAS TSB BAHWA PELANGGAN HARUS MENGHUBUNGI 123 KEMBALI DAN MERUBAH LAPORAN SEBELUMNYA DARI LAPORAN GANGGUAN MENJADI LAPORAN KELUHAN, KARENA PELANGGAN SEDANG DALAM PROSES PENAMBAHAN DAYA. PETUGAS MENYURUH PELANGGAN UNTUK MEMBUAT LAPORAN UNTUK MENGGANTI APP KE DAYA YANG BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PARIAMAN"
                },
                {
                    "no_laporan": "K5423020106545",
                    "waktu_lapor": "01/02/2023 17:36:16",
                    "waktu_response": "01/02/2023 17:39:43",
                    "waktu_recovery": "01/02/2023 17:40:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 70,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAT HIDAYATULLAH",
                    "alamat_pelapor": "JL. ALBARKAH RT. 4 RW. 10 KP PARUNG DENGDEK DS. WANAHERANG KEC. GUNUNG PUTRI // DEKAT GARDU UJUNG",
                    "no_telp_pelapor": "081210935907",
                    "keterangan_pelapor": "TGL 04/03/22  PENANGANAN GANGGUAN PTL MCB RUSAK  OLEH PETUGAS (BP DENI) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 004778. MOHON SEGERA MCB  DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020106547",
                    "waktu_lapor": "01/02/2023 17:36:09",
                    "waktu_response": "02/02/2023 07:49:23",
                    "waktu_recovery": "02/02/2023 08:30:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 51194,
                    "durasi_recovery_time": 2446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "Jl. Bogen II No.85",
                    "no_telp_pelapor": "6282192486172",
                    "keterangan_pelapor": "saya mau menanyakan ini tarif pln saya kenapa naik nya banyak sekali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020106548",
                    "waktu_lapor": "01/02/2023 17:36:17",
                    "waktu_response": "01/02/2023 17:45:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 33916413,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fhatir Pratama",
                    "alamat_pelapor": "DN BEREMBENG DAYE No.0 RT.0 RW.0 PENGENJEK",
                    "no_telp_pelapor": "6281937041696",
                    "keterangan_pelapor": "MUTASI_K (G9923020188614:periksa) - Kwh meter Periksa,lampu padam.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020106550",
                    "waktu_lapor": "01/02/2023 17:36:26",
                    "waktu_response": "01/02/2023 17:36:51",
                    "waktu_recovery": "01/02/2023 17:37:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh Shafri",
                    "alamat_pelapor": "KP GRIYO KARANG INDAH No.7 RT.2 RW.1 KARANG",
                    "no_telp_pelapor": "6281217610804",
                    "keterangan_pelapor": "token gagal di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106551",
                    "waktu_lapor": "01/02/2023 17:36:41",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675273001,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muti'ah",
                    "alamat_pelapor": "SUMBER PAPAN 1",
                    "no_telp_pelapor": "6287850535669",
                    "keterangan_pelapor": "tidak bisa di isi token mohon kirim kode temper ke no. wa 087850535669",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020106552",
                    "waktu_lapor": "01/02/2023 17:36:42",
                    "waktu_response": "01/02/2023 17:41:38",
                    "waktu_recovery": "01/02/2023 20:15:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 9240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "26315",
                    "nama_pelapor": "IBU ARUM",
                    "alamat_pelapor": "JL KENANGA II NO 66 RT-1 / RW-2 KEL KALISARI KEC PASAR REBO JAKTIM ACUAN FHOTOCOPY KENANGA",
                    "no_telp_pelapor": "08990804575",
                    "keterangan_pelapor": "TGL31/01/2023 TUNGGAKAN REK JANUARI 2023  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106555",
                    "waktu_lapor": "01/02/2023 17:36:53",
                    "waktu_response": "01/02/2023 17:51:48",
                    "waktu_recovery": "01/02/2023 19:06:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 895,
                    "durasi_recovery_time": 4460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jalaliyah",
                    "alamat_pelapor": "KP CIBEURIH No. RT.14 RW.4 MARGALUYU",
                    "no_telp_pelapor": "6285711901530",
                    "keterangan_pelapor": "isi token gagal terus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020106557",
                    "waktu_lapor": "01/02/2023 17:36:54",
                    "waktu_response": "01/02/2023 18:23:39",
                    "waktu_recovery": "01/02/2023 19:13:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2805,
                    "durasi_recovery_time": 3003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syafrizal",
                    "alamat_pelapor": "Jl. Babakan Mustika Sari No.64",
                    "no_telp_pelapor": "6285215535511",
                    "keterangan_pelapor": "pulsa token tidak tambah setelah isi ulang 500 ribu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106563",
                    "waktu_lapor": "01/02/2023 17:37:48",
                    "waktu_response": "01/02/2023 17:45:55",
                    "waktu_recovery": "01/02/2023 18:22:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 487,
                    "durasi_recovery_time": 2223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizal Rozi",
                    "alamat_pelapor": "Jl. Tomang Tinggi Raya Blok Tomang Tinggi Gang 18 No.33",
                    "no_telp_pelapor": "6288983274124",
                    "keterangan_pelapor": "isi token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106565",
                    "waktu_lapor": "01/02/2023 17:38:01",
                    "waktu_response": "01/02/2023 17:55:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1057,
                    "durasi_recovery_time": 33915833,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Askar Setianto",
                    "alamat_pelapor": "Jl. Bali No.1",
                    "no_telp_pelapor": "6289637371114",
                    "keterangan_pelapor": "MUTASI_K (G9923020188625:pipetkwh rusak, listrik sdh padam 5 hari) - kwh rusak keypat tidak berfungsi lampu padam 5 hari",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5423020106567",
                    "waktu_lapor": "01/02/2023 17:38:33",
                    "waktu_response": "01/02/2023 18:42:48",
                    "waktu_recovery": "01/02/2023 19:08:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3855,
                    "durasi_recovery_time": 1566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ilham",
                    "alamat_pelapor": "JL PERUM TINGGEDE ESTATE No. RT.0 RW.0",
                    "no_telp_pelapor": "6282348617112",
                    "keterangan_pelapor": "Token Listrik yang sy masukkan sudah berkali kali saya isi tapi tidak bisa masuk. gagal terus.\\nmohon solusinya, lampu saya sudah mau mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020106568",
                    "waktu_lapor": "01/02/2023 17:38:42",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675273122,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bima Satriya Hadi",
                    "alamat_pelapor": "DS SUMBERCANGKRING No. RT.1 RW.1",
                    "no_telp_pelapor": "6281299090151",
                    "keterangan_pelapor": "MUTASI_K (G9923020188628:Keluhan Kompor >WorkHour) - mohon maaf saya tidak memakai kompor induksi.utk layanan catat meter dahulu juga kepencet mau menin aktif kan catat meter(swa cm) tdk bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEDIRI KOTA"
                },
                {
                    "no_laporan": "K5423020106569",
                    "waktu_lapor": "01/02/2023 17:38:53",
                    "waktu_response": "01/02/2023 17:42:31",
                    "waktu_recovery": "01/02/2023 19:27:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 218,
                    "durasi_recovery_time": 6277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Alimin",
                    "alamat_pelapor": "Dsn Sukorejo Rt2 Rw1",
                    "no_telp_pelapor": "6285755117332",
                    "keterangan_pelapor": "Tidak bisa masukan token listrik, ada indikasi periksa pada layar meteran. No.32002579087",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020106574",
                    "waktu_lapor": "01/02/2023 17:39:21",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675273161,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy kurniansyah",
                    "alamat_pelapor": "JL MABAR GG TENGAH KEL MABAR KEC MEDAN DELI No.3 0",
                    "no_telp_pelapor": "6282168981159",
                    "keterangan_pelapor": "pengisian token tidak bisa masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020106575",
                    "waktu_lapor": "01/02/2023 17:39:27",
                    "waktu_response": "01/02/2023 18:01:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1310,
                    "durasi_recovery_time": 33915494,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rendra Kusuma Wardana",
                    "alamat_pelapor": "JL BAY PAS II No.00 MESANGGOK",
                    "no_telp_pelapor": "6281339902020",
                    "keterangan_pelapor": "MUTASI_K (G9923020188641:kct) - Tidak bisa masukan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020106578",
                    "waktu_lapor": "01/02/2023 17:39:58",
                    "waktu_response": "01/02/2023 18:44:13",
                    "waktu_recovery": "01/02/2023 19:04:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3855,
                    "durasi_recovery_time": 1195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Holis",
                    "alamat_pelapor": "DN BATANG-BATANG LAOK No.",
                    "no_telp_pelapor": "6281936501172",
                    "keterangan_pelapor": "Gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020106581",
                    "waktu_lapor": "01/02/2023 17:40:24",
                    "waktu_response": "01/02/2023 17:44:11",
                    "waktu_recovery": "01/02/2023 20:17:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 9222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAUFAL",
                    "alamat_pelapor": "PERUM BUMI INDAH, TAHAP 5, JL EDELWEIS 1 BLOK KC-2. KEC. PASAR KEMIS, KEL. SUKAMANTRI, KAB.TANGERANG.",
                    "no_telp_pelapor": "087736430056",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 04/12/2022 TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. AGEM AGUS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 220031 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106583",
                    "waktu_lapor": "01/02/2023 17:40:27",
                    "waktu_response": "01/02/2023 18:43:50",
                    "waktu_recovery": "01/02/2023 20:19:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3803,
                    "durasi_recovery_time": 5760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Triadi",
                    "alamat_pelapor": "GB KEDUNG ARES RT.003 RW.02 TBK SOGRA",
                    "no_telp_pelapor": "6285702223708",
                    "keterangan_pelapor": "Jumlah tagihan bulan febuari terlalu banyak, ditagihan terdapat informasi pemakaian 549 Kwh, padahal setelah saya hitung dari data tagihan terakhir meteran menunjukan angka 68006. Dan saya foto meteran pada tanggal 1 febuari 2023 pukul 16:55 angka dimeteran 68495,4. Kalau di jumlah dari angka meteran perhari ini dikurangi meteran yg terakhir hanya ketemu pemakaian 489 Kwh saja, tapi kenapa ditagihan bulan ini datanya 549 Kwh. Mohon penjelasannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020106584",
                    "waktu_lapor": "01/02/2023 17:40:37",
                    "waktu_response": "01/02/2023 17:46:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 350,
                    "durasi_recovery_time": 33916384,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra pratama saputra",
                    "alamat_pelapor": "jalan Gajah Mada gang cemara 1",
                    "no_telp_pelapor": "6289694476779",
                    "keterangan_pelapor": "MUTASI_K (G9923020188618:perlu pengecekan petugas) - tidak bisa di isi token listrik atau tidak bisa di isi ulang token listriknya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106585",
                    "waktu_lapor": "01/02/2023 17:40:41",
                    "waktu_response": "01/02/2023 18:12:55",
                    "waktu_recovery": "01/02/2023 18:32:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1934,
                    "durasi_recovery_time": 1201,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wantri",
                    "alamat_pelapor": "JL GG H MAWI RT2/13 No.0 RT.0",
                    "no_telp_pelapor": "6281219686523",
                    "keterangan_pelapor": "mau mengajukan tambah daya tp tahun kemaren kena oval,saya mau lunasin dendanya,karna saya mau tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106588",
                    "waktu_lapor": "01/02/2023 17:40:56",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675273256,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Taufik Muthohir",
                    "alamat_pelapor": "DS TEKANG, DEDI No.X GD.188",
                    "no_telp_pelapor": "6285705624710",
                    "keterangan_pelapor": "listrik rumah saya tidak bisa di isi token atau token pulsa tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINTANG"
                },
                {
                    "no_laporan": "K5423020106593",
                    "waktu_lapor": "01/02/2023 17:41:33",
                    "waktu_response": "01/02/2023 17:59:30",
                    "waktu_recovery": "01/02/2023 18:14:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1077,
                    "durasi_recovery_time": 919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joni Harianto",
                    "alamat_pelapor": "PR RESIDENT BLOK C No.70 RT.0 RW.0 RANGGE KEC",
                    "no_telp_pelapor": "6282232364098",
                    "keterangan_pelapor": "pengisian token gagal gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106594",
                    "waktu_lapor": "01/02/2023 17:41:34",
                    "waktu_response": "01/02/2023 18:07:38",
                    "waktu_recovery": "01/02/2023 18:10:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1564,
                    "durasi_recovery_time": 178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVI/silvi_kirana11 ",
                    "alamat_pelapor": "BLOK DESA LAMA RT 003 RW 002 KELURAHAN TUKMUDAL KECAMATAN SUMBER KABUPATEN CIREBON JAWABARAT",
                    "no_telp_pelapor": "085311919174",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH ALAMAT DARI JL BLOK BANDONGAN RT.001 RW.006, KALIWADAS, SUMBER, KAB. CIREBON, JAWA BARAT MENJADI BLOK DESA LAMA RT 003 RW 002 KELURAHAN TUKMUDAL KECAMATAN SUMBER KABUPATEN CIREBON JAWA BARAT. DENGAN NO. KTP PEMILIK 3216075104850010 AN. ATIKA KIRANA. PEMOHON MENGAKU SEBAGAI (PEMILIK). DENGAN NO. REGISTER 5333112177043",
                    "media": "Instagram",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020106596",
                    "waktu_lapor": "01/02/2023 17:41:43",
                    "waktu_response": "01/02/2023 18:37:05",
                    "waktu_recovery": "01/02/2023 18:45:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3322,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Oonk Rasyid",
                    "alamat_pelapor": "DS RAGANG No.0 RT.0 RW.0 WARU",
                    "no_telp_pelapor": "6282332920648",
                    "keterangan_pelapor": "tidak bisa masukkan pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106599",
                    "waktu_lapor": "01/02/2023 17:41:51",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675273311,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. MUHAMAD IRSYAD",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "62895710050403",
                    "keterangan_pelapor": "TERJADI PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DOLOPO"
                },
                {
                    "no_laporan": "K5423020106600",
                    "waktu_lapor": "01/02/2023 17:42:20",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675273340,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nopi Azizah",
                    "alamat_pelapor": "KK PER BSI BLOK B5 L LINGGAU",
                    "no_telp_pelapor": "6281366054913",
                    "keterangan_pelapor": "listrik rumah padam sendiri\\n(alamat : perumnas nikan blok B 5 no 100)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUK LINGGAU"
                },
                {
                    "no_laporan": "K5423020106602",
                    "waktu_lapor": "01/02/2023 17:42:30",
                    "waktu_response": "01/02/2023 17:44:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 33916525,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HAROLD YAU",
                    "alamat_pelapor": "DK MATANI No.0 0",
                    "no_telp_pelapor": "6285256229811",
                    "keterangan_pelapor": "MUTASI_K (G9923020188645:alihkan ke 10,2) - Gagal memasukkan token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TOMOHON"
                },
                {
                    "no_laporan": "K5423020106604",
                    "waktu_lapor": "01/02/2023 17:42:44",
                    "waktu_response": "01/02/2023 17:56:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 33915805,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "putra maniso",
                    "alamat_pelapor": "KP JOGED GEREM No.0 RT.002 RW.04 GEREM",
                    "no_telp_pelapor": "6281911231052",
                    "keterangan_pelapor": "MUTASI_K (G9923020188624:tegangan drop) - tegangan RST tidak seimbang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5323020100764",
                    "waktu_lapor": "01/02/2023 17:42:53",
                    "waktu_response": "01/02/2023 17:55:21",
                    "waktu_recovery": "01/02/2023 18:00:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 748,
                    "durasi_recovery_time": 296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYADI ",
                    "alamat_pelapor": "KP BALONG KONCI JL KALEN ESTEK NO.0 RT007/004 DS KAMURANG KEC TIRTAMULYA KAB KARAWANG (DKT JALAN) ",
                    "no_telp_pelapor": "6285697487443",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PEMBELIAN STROOM. DENGAN NO METER 14029462570 \\\"SILAHKAN KIRIM DIL PREPAID KE P2APST !!!\\\" INFO PELANGGAN TIDAK ADA PENGANGANTIAN KWH METER. LISTRK MENYALA, SISA STROOM 360 KWH. DAYA 450VA. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5423020106605",
                    "waktu_lapor": "01/02/2023 17:42:57",
                    "waktu_response": "01/02/2023 18:03:41",
                    "waktu_recovery": "01/02/2023 18:23:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1244,
                    "durasi_recovery_time": 1163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizal Rozi",
                    "alamat_pelapor": "Jl. Tomang Tinggi Raya Blok Tomang Tinggi Gang 18 No.33",
                    "no_telp_pelapor": "6288983274124",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5523020100756",
                    "waktu_lapor": "01/02/2023 17:43:18",
                    "waktu_response": "01/02/2023 18:43:40",
                    "waktu_recovery": "01/02/2023 20:19:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3622,
                    "durasi_recovery_time": 5765,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BANI ",
                    "alamat_pelapor": "JL.- DS KARANGGUDE KULON RT-3 / RW-1 NO. - KEL. KARANG GUDE KEC. KARANG LEWAS KAB. BANYUMAS LOAKSI SD KARANG GEDE KULON 3 KEBARAT ",
                    "no_telp_pelapor": "6285642584943",
                    "keterangan_pelapor": "MOHON KONFIRMASI. PELANGGAN MERASA KEBERATAN PERIHAL TAGIHAN SUSULAN SEBESAR 1210 KWH UNTUK 11 BULAN. TERKAIT LAPORAN G5522121500364 SEDANGKAN GANGGUAN APP RUSAK BARU DI BULAN DESEMBER 2022 DAN DI BERITA ACARA TIDAK ADA NO REG PEMBAYARANNYA \\nTERKAIT NO LAPOR : K5223012700404",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020106607",
                    "waktu_lapor": "01/02/2023 17:43:23",
                    "waktu_response": "01/02/2023 18:43:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3595,
                    "durasi_recovery_time": 33912973,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "eko",
                    "alamat_pelapor": "dusun cabeyan rt 08 rw 05 desa ngraji dusun cabeyan",
                    "no_telp_pelapor": "6285951542852",
                    "keterangan_pelapor": "MUTASI_K (G9923020188675:Periksa ) - meteran tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5423020106608",
                    "waktu_lapor": "01/02/2023 17:43:35",
                    "waktu_response": "01/02/2023 17:43:55",
                    "waktu_recovery": "01/02/2023 19:10:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 5183,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suryanto",
                    "alamat_pelapor": "poris plawad utara rt 01 rw 04",
                    "no_telp_pelapor": "6283875552413",
                    "keterangan_pelapor": "tampilan di kwh sering mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106610",
                    "waktu_lapor": "01/02/2023 17:43:43",
                    "waktu_response": "01/02/2023 17:56:31",
                    "waktu_recovery": "01/02/2023 19:45:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 768,
                    "durasi_recovery_time": 6549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kanty Driantami",
                    "alamat_pelapor": "PER PUSPIPTEK BLOK III-B NO 33",
                    "no_telp_pelapor": "6285719777707",
                    "keterangan_pelapor": "Tidak bisa mengisi token, selalu gagal. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106615",
                    "waktu_lapor": "01/02/2023 17:44:15",
                    "waktu_response": "01/02/2023 17:46:29",
                    "waktu_recovery": "01/02/2023 21:19:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 12785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Duyeh chanel",
                    "alamat_pelapor": "KP SIRNA RASA No.0 RT.0 RW.0 DARMASARI",
                    "no_telp_pelapor": "6285887499608",
                    "keterangan_pelapor": "kok riject terus saat oengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020106617",
                    "waktu_lapor": "01/02/2023 17:44:24",
                    "waktu_response": "01/02/2023 18:05:30",
                    "waktu_recovery": "01/02/2023 21:19:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1266,
                    "durasi_recovery_time": 11622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Bintoro",
                    "alamat_pelapor": "KK MAHAGONY PARK B21 No.7 BINTARO",
                    "no_telp_pelapor": "6281285002742",
                    "keterangan_pelapor": "tagihan listrik saya sejak akhir tahun 2021 lalu melonjak tinggi sekali rata2 sd Rp.800.000an. Biasanya hanya berkisar diangka Rp.400.000an. saya sudah coba laukakan catat meter di aplikasi tapi selalu eror tdk bisa terkirim fotonya. Kalaupun ada kenaikan masak iya sampai 100%. mohon dari PLN ditindaklanjuti ya. terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106619",
                    "waktu_lapor": "01/02/2023 17:44:33",
                    "waktu_response": "01/02/2023 17:55:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 635,
                    "durasi_recovery_time": 33915863,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardi Rizky",
                    "alamat_pelapor": "DS WONOKOYO No. RT. 19 RW. 5 SUKODONO",
                    "no_telp_pelapor": "6285811000033",
                    "keterangan_pelapor": "ini meternya tidak bergerak apa gimana ya kok tagihan selama 3 bulan ini tetep tidak berubah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020106621",
                    "waktu_lapor": "01/02/2023 17:44:45",
                    "waktu_response": "01/02/2023 19:05:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4819,
                    "durasi_recovery_time": 33911667,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lailatul badriyah",
                    "alamat_pelapor": "DN GLAGAH OMBO No. 0 RT. 1 RW. 5 TALUN",
                    "no_telp_pelapor": "6285856141969",
                    "keterangan_pelapor": "MUTASI_K (G9923020188693:ggn) - kWh meter terbakar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WLINGI"
                },
                {
                    "no_laporan": "K5423020106628",
                    "waktu_lapor": "01/02/2023 17:45:59",
                    "waktu_response": "01/02/2023 17:56:10",
                    "waktu_recovery": "01/02/2023 18:10:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Idayanti",
                    "alamat_pelapor": "Jl. Moh. Jufri 1 No.8",
                    "no_telp_pelapor": "6281342712498",
                    "keterangan_pelapor": "Assalamualaikum,pa/bu ini sdh hari ke 6,knp petgs PLN belum juga ke rmh nambah daya,katanya estimasi 3-5 hari.jgn  hanya bls wa sj pa/bu tp bgmn tindakn nya ke wrga untk segera melksanakn kewaiiban sebgi petgs yg berwewenang,apalgi kami sdh melunasi biaya penambahan daya.Tolong yah pa/bu untk tindaknnya krn sering latto lampu dirmh.Terimaksih ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5423020106630",
                    "waktu_lapor": "01/02/2023 17:46:07",
                    "waktu_response": "01/02/2023 18:04:28",
                    "waktu_recovery": "01/02/2023 18:32:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1101,
                    "durasi_recovery_time": 1697,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "DS SAMI RT.01 RW.01 No.0 RT.01 RW.01",
                    "no_telp_pelapor": "6287710048947",
                    "keterangan_pelapor": "mohon dibantu selisih tagihan terindikasi lebih bayar, stand akhir tagihan Januari 2023 adalah 27.805kwh & stand aktual di kWh meter 25.552kwh, sudah coba lakukan swacam tetapi PLN mobile error'\\n\\nuntuk melakukan joint visit bisa menghubungi no pic Junaedi 087710048947",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K5423020106631",
                    "waktu_lapor": "01/02/2023 17:46:28",
                    "waktu_response": "01/02/2023 17:47:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 33916324,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sapriono",
                    "alamat_pelapor": "DN TAMPAH No.",
                    "no_telp_pelapor": "6285239217811",
                    "keterangan_pelapor": "MUTASI_K (G9923020188619:kct) - token pulsa tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5523020100759",
                    "waktu_lapor": "01/02/2023 17:46:38",
                    "waktu_response": "01/02/2023 18:14:06",
                    "waktu_recovery": "01/02/2023 18:45:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1648,
                    "durasi_recovery_time": 1908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MADE SUMERTI",
                    "alamat_pelapor": "PR JIMBARAN MANSION KAV. B NO 2 JL JEPUN BR BUANA GUBUK KEL JIMBARAN KEC KUTA SELATAN BADUNG LOKASI : DEKAT DELI HOTEL , BELAKANG CHILDREN HOUSE SCHOOL ",
                    "no_telp_pelapor": "085337826748",
                    "keterangan_pelapor": "TGL  08/01/2023 PENANGANAN GANGGUAN APP RUSAK (2200 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5523010800717.  MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020106634",
                    "waktu_lapor": "01/02/2023 17:46:48",
                    "waktu_response": "01/02/2023 18:27:34",
                    "waktu_recovery": "01/02/2023 20:00:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2446,
                    "durasi_recovery_time": 5583,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000827269",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL MERPATI 5 NO 269 000 RT-004 / RW-013 KEL DEPOK JAYA KEC PANCORAN MAS KOTA DEPOK, JAWA BARAT",
                    "no_telp_pelapor": "081381405266",
                    "keterangan_pelapor": "TGL 24/01/23 PELANGGAN TELAH DATANG KE AREA PLN UNTUK PENGAJUAN PROSES GESER APP DAN PENAMBAHAN SR UNTUK KEPERLUAN RENOVASI. NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020106635",
                    "waktu_lapor": "01/02/2023 17:46:57",
                    "waktu_response": "01/02/2023 17:54:14",
                    "waktu_recovery": "01/02/2023 19:47:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 437,
                    "durasi_recovery_time": 6783,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANA",
                    "alamat_pelapor": "PERUM ANGGREK LOKA BSD SEKTOR 2.1 JL ANGGREK MAWAR BLOK C NO.30 KEL RAWABUNTU KEC SERPONG - TANGSEL.",
                    "no_telp_pelapor": "0215375489",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT, TGL 01/02/23 PELANGGAN MENDAPATKAN INFORMASI PERIHAL PENDATAAN PELANGGAN PLN (NIK/NO TELEPON/POSISI GPS/ALAMAT/MERK APP/GARDU PENYUPLAI DLL) YANG MENGATASNAMAKAN PT DWI RAHMA GEMILANG JASA TERKAIT PENDATAAN DATA PELANGGGAN TAHUN 2022/2023. PELANGGAN MENGINGINGINKAN INFORMASI PERIHAL KEBENARAN HAL TSB.  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106638",
                    "waktu_lapor": "01/02/2023 17:47:20",
                    "waktu_response": "01/02/2023 17:50:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 33916149,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MISNARI",
                    "alamat_pelapor": "DN TENGAH No. TERRAK",
                    "no_telp_pelapor": "6281934999923",
                    "keterangan_pelapor": "MUTASI_K (G9923020188621:Gangguan ) - muncul tulisan periksa segera tindak lanjutin terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106639",
                    "waktu_lapor": "01/02/2023 17:47:24",
                    "waktu_response": "01/02/2023 18:17:14",
                    "waktu_recovery": "01/02/2023 21:44:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1790,
                    "durasi_recovery_time": 12448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdur rahman",
                    "alamat_pelapor": "jl.r.e martadinata no.04",
                    "no_telp_pelapor": "6283123124059",
                    "keterangan_pelapor": "saya beli token tapi saat saya mau gunakn kok g berhasil malah yg muncul telah terpakai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020106643",
                    "waktu_lapor": "01/02/2023 17:47:49",
                    "waktu_response": "01/02/2023 17:51:03",
                    "waktu_recovery": "01/02/2023 19:10:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 4756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "82355",
                    "nama_pelapor": "BP ZERU",
                    "alamat_pelapor": "JL KELAPA NO 46 RT-9 / RW-2 KEL CEGER KEC CIPAYUNG JAKTIM SEBELAH SD SANTA ANA",
                    "no_telp_pelapor": "02122988367",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 11.40 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106644",
                    "waktu_lapor": "01/02/2023 17:47:52",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675273672,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI ",
                    "alamat_pelapor": "KOMP GBA3 BLOK O17 NO 12A RT 06 RW 12 KEL CIPAGALO KEC BOJONGSOANG KAB BANDUNG",
                    "no_telp_pelapor": "082316921836",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN KEHILANGAN ID PELANGGAN AN. RUSWANDI DENGAN DAYA TERPASANG 900 VA. DENGAN NO.SERI: 111125028524. PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN REKENING LISTRIK. TERKAIT K5223012300972 STATUS BATAL, HINGGA SAAT INI BELUM DIHUBUNGI OLEHPETUGAS ",
                    "media": "Email",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020106645",
                    "waktu_lapor": "01/02/2023 17:47:46",
                    "waktu_response": "01/02/2023 20:17:55",
                    "waktu_recovery": "01/02/2023 20:38:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9009,
                    "durasi_recovery_time": 1252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU AN NISA",
                    "alamat_pelapor": "LOKASI : JL KR ANYAR UTARA NO 2 E KEL KARANG ANYAR KEC SAWAH BESAR KOTA JAKARTA PUSAT\\nPEMOHON : JL BHINEKA KARYA RT 3 RW 6 KEL KRAMAT KEC GUNUNG PUYUH KOTA SUKABUMI PROV JAWA BARAT\\n",
                    "no_telp_pelapor": "0216327463",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD UNTUK RUMAH PRIBADI (R2/5.500 VA - R3/7.700 VA) DENGAN NIK PEMILIK 3171024209440001 A.N NG ANHO (NPWP PEMILIK 251263299075000 A.N NG ANHO) DAN NIK PEMOHON 3272025202930001 A.N ANISA FEBRINA. PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN. PLN 123 TIDAK DAPAT MELAKUKAN PROSES TSB DIKARENAKAN KAB/KOTA, KEL DAN KEC TIDAK TERSEDIA PADA AP2T ALAMAT LOKASI PD (SESUAI INFO PELANGGAN JAKPUS)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5523020100760",
                    "waktu_lapor": "01/02/2023 17:47:58",
                    "waktu_response": "01/02/2023 17:59:05",
                    "waktu_recovery": "01/02/2023 19:05:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 3969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI SUTRISNA",
                    "alamat_pelapor": "DN KALANG SARI  JL- NO- RT10/02 DS KALANG SARI KEC RENGASDENGKLOK KAB KARAWANG> DKT MASJID AL ISLAH",
                    "no_telp_pelapor": "6285810858791",
                    "keterangan_pelapor": "1 APP PRABAYAR  (HAMPIR PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH  UPDATE VKRN 43. SISA PULSA=  35.20 KWH. NO TOKEN 71926933769153685771. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106647",
                    "waktu_lapor": "01/02/2023 17:47:50",
                    "waktu_response": "01/02/2023 18:30:06",
                    "waktu_recovery": "01/02/2023 18:39:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2536,
                    "durasi_recovery_time": 592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "usman man",
                    "alamat_pelapor": "JL JLN. PEMBANGUNAN No.0 RT. RW.",
                    "no_telp_pelapor": "6285331063800",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG SELOR"
                },
                {
                    "no_laporan": "K5423020106651",
                    "waktu_lapor": "01/02/2023 17:48:11",
                    "waktu_response": "01/02/2023 18:03:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 905,
                    "durasi_recovery_time": 33915375,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hikmal Alrhido",
                    "alamat_pelapor": "PR DUTA SEJAHTERA NIAGA ",
                    "no_telp_pelapor": "6282284272904",
                    "keterangan_pelapor": "sudah 1 minggu kwh baru saya blm dipasang, tidak ada info pak? no register 1811212031175",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMPAR"
                },
                {
                    "no_laporan": "K5423020106652",
                    "waktu_lapor": "01/02/2023 17:48:24",
                    "waktu_response": "01/02/2023 17:51:57",
                    "waktu_recovery": "01/02/2023 21:06:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 11676,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ULFA ",
                    "alamat_pelapor": "KP LEUWIRANJI   RT-5 / RW-2 KEC RUMPIN KEL SUKAMULYA KAB BOGOR ACUAN  MASJID JAMI ALHUSNA ",
                    "no_telp_pelapor": "081283781094",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 \\nSISA 441  KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106653",
                    "waktu_lapor": "01/02/2023 17:48:27",
                    "waktu_response": "01/02/2023 17:50:50",
                    "waktu_recovery": "01/02/2023 21:16:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 12363,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRMA",
                    "alamat_pelapor": "KP GENGGONG 0 0 RT-5 / RW-1 JL TAMIANG GENGGONG DS TAMIANG KEC GN KALER KOTA TANGERANG BALARAJA BANTEN",
                    "no_telp_pelapor": "081219038803",
                    "keterangan_pelapor": "pelanggan tidak dapat input token setelah update VKRN 43.SISA 479 KWH \\nNO TOKEN 3976 5071 6276 6416 9847",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020106654",
                    "waktu_lapor": "01/02/2023 17:48:29",
                    "waktu_response": "01/02/2023 17:56:25",
                    "waktu_recovery": "01/02/2023 19:35:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 5955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLA",
                    "alamat_pelapor": "KP CIKORONJO SINDANG MULYA 0   RT-1 / RW-5 NO 91 KEL SINDANG MULYA KEC CIBARUSAH KAB BEKASI",
                    "no_telp_pelapor": "081381441821",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN NO TOKEN PADA DATA P2APST TERTERA BLOCKING TOKEN NAMUN PADA DATA AP2T TIDAK TERTERA NO REG/TAGIHAN SUSULAN.\\nSISA KWH 3.26",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106662",
                    "waktu_lapor": "01/02/2023 17:49:31",
                    "waktu_response": "01/02/2023 17:51:17",
                    "waktu_recovery": "01/02/2023 17:56:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rakhmat",
                    "alamat_pelapor": "JL PARIT LAPIS No.0 RT.0 RW.0 SEI RAYA",
                    "no_telp_pelapor": "6285264092267",
                    "keterangan_pelapor": "gagal terus saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BALAI KARIMUN"
                },
                {
                    "no_laporan": "K5423020106663",
                    "waktu_lapor": "01/02/2023 17:49:47",
                    "waktu_response": "01/02/2023 18:06:11",
                    "waktu_recovery": "01/02/2023 19:10:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 984,
                    "durasi_recovery_time": 3878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GATOT WILLYANTO",
                    "alamat_pelapor": "JL IMAM BONJOL NO 12 RT 2/3 KEL PANUNGGANGAN KEC CIBODAS KOTA TANGERANG (SAMPING RM BHINEKA)",
                    "no_telp_pelapor": "085217299311",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 69.15  KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5323020100768",
                    "waktu_lapor": "01/02/2023 17:49:56",
                    "waktu_response": "01/02/2023 18:23:22",
                    "waktu_recovery": "01/02/2023 18:27:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2006,
                    "durasi_recovery_time": 254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "PR MENGANTI PERMAI BLOK B6 NO 30 RT 02/09 KEL HULAAN KEC MENGANTI KAB GRESIK",
                    "no_telp_pelapor": "6285607876071",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGLIS BLM FEBRUARI DGN ID PEL 511444143830, ANGKA STAND METER DILOKASI TGL 01/02/2023 (2048) DIBANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020106665",
                    "waktu_lapor": "01/02/2023 17:49:52",
                    "waktu_response": "01/02/2023 18:00:42",
                    "waktu_recovery": "01/02/2023 19:45:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 650,
                    "durasi_recovery_time": 6312,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sumanteb",
                    "alamat_pelapor": "DK KRAJAN No. RT.4 RW.3 TEMPURAN",
                    "no_telp_pelapor": "6282228272127",
                    "keterangan_pelapor": "Tidak Bisa di isi Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K5423020106667",
                    "waktu_lapor": "01/02/2023 17:50:07",
                    "waktu_response": "01/02/2023 18:00:35",
                    "waktu_recovery": "01/02/2023 18:02:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 628,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede Arifin",
                    "alamat_pelapor": "Bandung",
                    "no_telp_pelapor": "6281221838832",
                    "keterangan_pelapor": "tidak bisa proses tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020106669",
                    "waktu_lapor": "01/02/2023 17:50:12",
                    "waktu_response": "01/02/2023 17:54:24",
                    "waktu_recovery": "01/02/2023 19:26:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 5513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yulius Limboni",
                    "alamat_pelapor": "DS LUKPANENTENG No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6285236437256",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SALAKAN"
                },
                {
                    "no_laporan": "K5423020106670",
                    "waktu_lapor": "01/02/2023 17:50:24",
                    "waktu_response": "01/02/2023 17:53:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 180,
                    "durasi_recovery_time": 33915967,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "konter usup",
                    "alamat_pelapor": "JL SUKARDI HAMDANI No.0 RT.0 RW.0 GEDONG MEN",
                    "no_telp_pelapor": "6283813858508",
                    "keterangan_pelapor": "MUTASI_K (G9923020188653:Tolong ke lokasi untuk selesaikan) - gagal token\\n0767-4255-8194-4668-0539/MUHAMMAD. SYAHURI/R1/1300VA/31.5KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020106671",
                    "waktu_lapor": "01/02/2023 17:50:39",
                    "waktu_response": "01/02/2023 18:02:25",
                    "waktu_recovery": "01/02/2023 20:04:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 706,
                    "durasi_recovery_time": 7323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO EFENDI ",
                    "alamat_pelapor": "JL DAYUNG III NO 14 RT 3/5 KEL KLAPA II KEC KLAPA II KAB TANGERANG ACUAN LOKASI MASJID AL MUHAJIRIN SDN PB KLAPA II 1 ",
                    "no_telp_pelapor": "0215466535",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT GESER KABEL SR.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020106672",
                    "waktu_lapor": "01/02/2023 17:50:41",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675273841,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hasyim As Arie",
                    "alamat_pelapor": "JL KH AGUS SALIM No. PAMEKASAN",
                    "no_telp_pelapor": "6285230499178",
                    "keterangan_pelapor": "Nomer token yg di Masukkan gagal dan sudah dicoba beberapa kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020106675",
                    "waktu_lapor": "01/02/2023 17:51:08",
                    "waktu_response": "01/02/2023 19:08:09",
                    "waktu_recovery": "01/02/2023 19:14:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4621,
                    "durasi_recovery_time": 367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yohanes Arnoldus Kabes",
                    "alamat_pelapor": "JL KAMPUNG IKUF No.1 RT.3 RW.4 DISTRIK AI",
                    "no_telp_pelapor": "6281347228725",
                    "keterangan_pelapor": "token tulisan 'periksa'",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMINABUAN"
                },
                {
                    "no_laporan": "K5423020106676",
                    "waktu_lapor": "01/02/2023 17:51:13",
                    "waktu_response": "01/02/2023 17:56:45",
                    "waktu_recovery": "02/02/2023 16:51:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 332,
                    "durasi_recovery_time": 82488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tri lestari",
                    "alamat_pelapor": "JL BALI MAKMUR No.0 RT.0 RW.0 MERAH MATA",
                    "no_telp_pelapor": "628117882693",
                    "keterangan_pelapor": "Kepada Yth. Pihak PLN \\nSelamat sore, saya mau melaporkan perihal sambungan kabel di area rumah saya, saya terganggu dengan sambungan kabel dari tiang listrik ke rumah tetangga saya menempel ke area atap rumah saya, tolong di perbaiki karena saya akan merenovasi atap rumah saya, dikhawatirkan tersetrum kalau kabelnya masih menempel, harap segera ditindaklanjuti. Terima kasih.\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5323020100769",
                    "waktu_lapor": "01/02/2023 17:51:40",
                    "waktu_response": "01/02/2023 18:04:07",
                    "waktu_recovery": "01/02/2023 18:43:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 747,
                    "durasi_recovery_time": 2362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HARIYANTI",
                    "alamat_pelapor": "JL MENTENG JAYA NO.39 RT-7 / RW-8 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT (DKT REL KERETA PASR RUMPUT DAN DKT BIDAN UTAMI)",
                    "no_telp_pelapor": "6285891067435",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN GAGAL, PADA DATA TERDAPAT KETERANGAN VKRN 43, PERSIL MENYALA, SISA STROOM 226 KWH. DENGAN NO METER 32008140298. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5323020100770",
                    "waktu_lapor": "01/02/2023 17:51:34",
                    "waktu_response": "01/02/2023 18:29:55",
                    "waktu_recovery": "01/02/2023 20:04:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2301,
                    "durasi_recovery_time": 5672,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN ",
                    "alamat_pelapor": "PR PESONA CISEREUH JL RAYA ITIK JANDAMANA BLOK T NO 6 KEL CISEUREUH KEC PURWAKARTA KAB PURWAKARTA",
                    "no_telp_pelapor": "081806017651",
                    "keterangan_pelapor": "TERKAIT NO LAPOR G5423020114938 PADAM 1 PERSIL KONDISI MCB ON DAN SIKRING DALAM ON. PENANGANAN DILAKUKAN DNG CARA SAMBUNG LANGSUNG. MOHON TINDAK LANJUT TERKAIT PEMASANGAN KEMBALI LISTRIK PELANGGAN SESUAI DNG ATURAN YG BERLAKU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106678",
                    "waktu_lapor": "01/02/2023 17:51:59",
                    "waktu_response": "01/02/2023 18:14:38",
                    "waktu_recovery": "01/02/2023 19:08:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1359,
                    "durasi_recovery_time": 3247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELIANA",
                    "alamat_pelapor": "JL - PR PERMATA REGENCY BLOK J NO.1 RT.04/09 KEC BIRINGKANAYA KEL LEIKANG KOTA MAKASSAR. LOKASI DEKAT GEREJA TORAJA / PEMANDIAN TIRTA GARDEN",
                    "no_telp_pelapor": "085212816536",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 14.23 KWH. / 27569369830528260318",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106679",
                    "waktu_lapor": "01/02/2023 17:51:51",
                    "waktu_response": "01/02/2023 18:01:22",
                    "waktu_recovery": "01/02/2023 18:05:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Christian",
                    "alamat_pelapor": "Jl. Sukalaya III No.11",
                    "no_telp_pelapor": "628122220606",
                    "keterangan_pelapor": "isi token reject terus sesudah ganti daya dari 1300 ke 2200",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106681",
                    "waktu_lapor": "01/02/2023 17:51:53",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675273913,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh Ramli M",
                    "alamat_pelapor": "JL BTN TIMURAMA I No.006",
                    "no_telp_pelapor": "6281354927524",
                    "keterangan_pelapor": "token tdk bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020106683",
                    "waktu_lapor": "01/02/2023 17:52:11",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675273931,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Holis",
                    "alamat_pelapor": "Jendir",
                    "no_telp_pelapor": "6281936501172",
                    "keterangan_pelapor": "Isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020106687",
                    "waktu_lapor": "01/02/2023 17:52:51",
                    "waktu_response": "01/02/2023 19:53:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7246,
                    "durasi_recovery_time": 33908754,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IMAM SANTOSO",
                    "alamat_pelapor": "JL KH AGUS SALIM No. RT.39 RW.8",
                    "no_telp_pelapor": "6281232564124",
                    "keterangan_pelapor": "MUTASI_K (G9923020188759:Gangguan) - KWH METER NYALA PADAM (PROTECT) TEGANGAN LEBIH ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANGLEGI"
                },
                {
                    "no_laporan": "K5423020106689",
                    "waktu_lapor": "01/02/2023 17:53:22",
                    "waktu_response": "01/02/2023 17:59:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 364,
                    "durasi_recovery_time": 33915605,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000001501328",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL DN JATITENGAH RT 04/02 NO 206 DESA SRIKAMULYAN KEC TIRTAJAYA KAB KARAWANG JABAR. SETEMPAT PRAKETK BIDAN KACIH. BELAKANG KANTOR DESA.",
                    "no_telp_pelapor": "085774300304",
                    "keterangan_pelapor": "MUTASI_K (G9923020188635:keypad rusak ) - MOHON PERIKSA APP PRABAYAR KARENA KEYPAD ANGKA ( 5 ) PADA APP PRABAYAR TIDAK BERFUNGSI. SISA 356 KWH. ID METER 45029141897. (PTL TIDAK PADAM). PEMBATALAN LAPORAN SUDAH DIBUATKAN LAPORAN BARU PADA NO LAPOR K5423020106721 DIKARENAKAN SALAH ISSUE TYPE. CC.54.AGUNG_IR. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106691",
                    "waktu_lapor": "01/02/2023 17:53:41",
                    "waktu_response": "01/02/2023 17:56:38",
                    "waktu_recovery": "01/02/2023 19:35:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 177,
                    "durasi_recovery_time": 5952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003075200",
                    "nama_pelapor": "EDO NANDIKA",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 8100, ST APP (saat ini) TGL 01/02/2023 = 7938. REK (BELUM DILUNASI). PELANGGAN PERNAH LAPOR DENGAN NO: K5423020101947 DAN K5423020101371 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Email",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100773",
                    "waktu_lapor": "01/02/2023 17:53:35",
                    "waktu_response": "01/02/2023 18:30:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2195,
                    "durasi_recovery_time": 33913761,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN ",
                    "alamat_pelapor": "PR PESONA CISEREUH JL RAYA ITIK JANDAMANA BLOK T NO 6 KEL CISEUREUH KEC PURWAKARTA KAB PURWAKARTA",
                    "no_telp_pelapor": "081806017651",
                    "keterangan_pelapor": "MUTASI_K (G9923020188775:batal) - TERKAIT LAPORAN PELANGGAN DNG NO LAPOR G5423020114938. SESUAI INFORMASI PELANGGAN SIKAP PETUGAS PADA SAAT PENANGANAN KURANG SOPAN TERHADAP PELANGGAN. MOHON TINDAK LANJUT DAN PENYELESAIANNYA. TKS  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106697",
                    "waktu_lapor": "01/02/2023 17:54:27",
                    "waktu_response": "01/02/2023 18:45:01",
                    "waktu_recovery": "01/02/2023 18:56:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3034,
                    "durasi_recovery_time": 700,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Amalina Hidayah",
                    "alamat_pelapor": "Jl. Raya Cakung Cilingcing Barat No.58 Rt 01/Rw 04 Cakung Barat Jakarta Timur",
                    "no_telp_pelapor": "6285840148020",
                    "keterangan_pelapor": "Kwh meteran tidak bisa di isi token listrik dan ada bacaan eror setelah masukan nomer isi tokennya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106698",
                    "waktu_lapor": "01/02/2023 17:54:37",
                    "waktu_response": "01/02/2023 18:12:18",
                    "waktu_recovery": "01/02/2023 18:29:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1061,
                    "durasi_recovery_time": 1042,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INA",
                    "alamat_pelapor": "JL KP SAWAH     RT-2 / RW-1 NO 4E KEL SRENGSENG SAWAH KEC JAGAKARSA JAKSEL",
                    "no_telp_pelapor": "088212212297",
                    "keterangan_pelapor": "TGL 1/2/23  PELANGGAN DENGAN ID METER 14008625387 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN DATA PADA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!!SISA 63.99 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106701",
                    "waktu_lapor": "01/02/2023 17:54:33",
                    "waktu_response": "01/02/2023 17:58:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 33915656,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sinarto",
                    "alamat_pelapor": "Dusun Lias desa genggelang kec.gangga KLU",
                    "no_telp_pelapor": "6285237238442",
                    "keterangan_pelapor": "MUTASI_K (G9923020188627:mohon dibantu) - Gagal saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG"
                },
                {
                    "no_laporan": "K5423020106704",
                    "waktu_lapor": "01/02/2023 17:54:44",
                    "waktu_response": "01/02/2023 18:00:57",
                    "waktu_recovery": "01/02/2023 21:16:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 373,
                    "durasi_recovery_time": 11721,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "meiliamhza",
                    "alamat_pelapor": "JL KOSIM No.00 RT.0 RW.0",
                    "no_telp_pelapor": "62895323204670",
                    "keterangan_pelapor": "penyambungan sementara",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020106705",
                    "waktu_lapor": "01/02/2023 17:54:58",
                    "waktu_response": "01/02/2023 18:23:19",
                    "waktu_recovery": "01/02/2023 19:55:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1701,
                    "durasi_recovery_time": 5516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIFIN",
                    "alamat_pelapor": "JL SEROJA II RT 2/12 NO 4B KEL CENGKARENG BARAT KEC CENGKARENG JAKBAR",
                    "no_telp_pelapor": "081293334570",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 01/02/23  DILAKUKAN PERGANTIAN APP DIKARENAKAN TERTERA PERIKSA  , PADA APP LAMA ( 56002404772 ) MASIH MEMILIKI TOKEN YANG BELUM DIINPUT RP 50.000 ( 3659 1748 0375 9580 0452 ) PELANGGAN MENGINGINKAN TOKEN TSB DIKONVERSIKAN KE APP BARU ( 45103513045 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106708",
                    "waktu_lapor": "01/02/2023 17:54:56",
                    "waktu_response": "01/02/2023 18:14:34",
                    "waktu_recovery": "01/02/2023 18:30:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rita susanti",
                    "alamat_pelapor": "kp cilimus RT 03 RW 09",
                    "no_telp_pelapor": "6283820108159",
                    "keterangan_pelapor": "kenapa token ga bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020106711",
                    "waktu_lapor": "01/02/2023 17:55:24",
                    "waktu_response": "01/02/2023 18:24:26",
                    "waktu_recovery": "01/02/2023 18:49:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1742,
                    "durasi_recovery_time": 1517,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32902067415",
                    "nama_pelapor": "BP SIMORANGKIR ",
                    "alamat_pelapor": "JL. NAGARAYA PR. SAWIT INDAH BLOK.K-1 NO.9 RT.05/03 KEL. DUREN SAWIT KEC. DUREN SAWIT KOTA JAKTIM.",
                    "no_telp_pelapor": "082299558515",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH: 34.39. PTL TIDAK PADAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100774",
                    "waktu_lapor": "01/02/2023 17:55:26",
                    "waktu_response": "01/02/2023 18:30:51",
                    "waktu_recovery": "01/02/2023 18:40:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2125,
                    "durasi_recovery_time": 573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "DN GUNUNG RANGAH LEMING NO - RT 03 RW - DESA LEMING KEC TERARA KAB LOMBOK TIMUR ACUAN LOKASI SEBELAH TIMUR KANTOR DESA LEMING ",
                    "no_telp_pelapor": "085931270102",
                    "keterangan_pelapor": "MOHON BANTUAN KONVERSI TOKEN DENGAN NO METER 45029240228 NO TOKEN 3589.0021.0632.0040.8878 PEMBELIAN SENILAI RP 50.000 TANGGAL 16/01/2023 DIKARENAKAN VKRN 43 , MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020106712",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675274119,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Sapta Wardana",
                    "alamat_pelapor": "JL IPIK GANDAMANAH CEULI BADAK No.0 RT.2 RW.5 TEGALMUNJU",
                    "no_telp_pelapor": "628117211075",
                    "keterangan_pelapor": "pengaduan ke 2 kali masalah tambah daya yg sampai saat ini belum di laksanakan sedangkan dari TMP PLN sdh terlewati dan kami ada kompensasi dari TMP yg sdh berjalan , hanya upgrade daya 6,6 ke 10,600 tapi susah sekali mendapat perhatian , dalam hal ini kami di rugikan dgn ada nya TMP, mohon pihak yg terkait dapat melaksanakan sebagaimana mesti , mesti nya PLN untung Provider untuk tp kurang nya koordinasi PLN pekerjaan terbengkalai , tks atas atas perhatiannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106713",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_response": "01/02/2023 18:05:30",
                    "waktu_recovery": "01/02/2023 18:41:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 2188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "carnoto",
                    "alamat_pelapor": "ds jambak blok4 gg buyut krapyak",
                    "no_telp_pelapor": "6287845997488",
                    "keterangan_pelapor": "mana penanganan dari kemarin ga ada respon cepat katanya respon cepat laporan dari kemarin sampe sekarang blum ditanganin,masa kaya jaman purba gelap2 pan¿ yg bener aja mas pa bu n orang2 penting lainnyaa\\nyg jdi masalah kan kalo jam sore itu bnyak pelanggan datang n memperlambak kinerja toko kalo rumahan sih terserah aja ini kan saya lagi usaha mohon lah agak cepat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKEDUNG"
                },
                {
                    "no_laporan": "K5423020106715",
                    "waktu_lapor": "01/02/2023 17:55:27",
                    "waktu_response": "01/02/2023 17:57:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 33915703,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syaiful Anam",
                    "alamat_pelapor": "DS BERE SONGAI PANDIYANGAN No.0 ROBATAL",
                    "no_telp_pelapor": "6287763114377",
                    "keterangan_pelapor": "MUTASI_K (G9923020188729:perlu pengecekan petugas) - tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106716",
                    "waktu_lapor": "01/02/2023 17:55:34",
                    "waktu_response": "01/02/2023 18:30:33",
                    "waktu_recovery": "01/02/2023 20:13:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2099,
                    "durasi_recovery_time": 6187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saeful Amar",
                    "alamat_pelapor": "JL PANDU DEWANATA VII BLOK 02 No.117 RT.0 RW.0 CIGELAM",
                    "no_telp_pelapor": "6287876236212",
                    "keterangan_pelapor": "pengikat kabel ke tiang mau putus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106717",
                    "waktu_lapor": "01/02/2023 17:55:36",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675274136,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "I MADE SUMBER ARTA",
                    "alamat_pelapor": "Jl. Kresek Gg. Ikan Tuna II No.17",
                    "no_telp_pelapor": "6285738167791",
                    "keterangan_pelapor": "MUTASI_K (G9923020188629:Keluhan Kompor >WorkHour) - kompor tidak nyala atau konslet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5423020106718",
                    "waktu_lapor": "01/02/2023 17:55:51",
                    "waktu_response": "01/02/2023 18:11:08",
                    "waktu_recovery": "01/02/2023 18:17:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 917,
                    "durasi_recovery_time": 370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EKA",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR RT 8 RW 9 NO 79 KEL LUBANG BUAYA KEC CIPAYUNG KOTA JAAKRTA TIMUR. DEKAT MUSHOLLA DARUSSALAM",
                    "no_telp_pelapor": "081388682065",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 >10 KWH SISA 18.70 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106720",
                    "waktu_lapor": "01/02/2023 17:55:51",
                    "waktu_response": "01/02/2023 17:56:36",
                    "waktu_recovery": "01/02/2023 18:00:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aulia Rahmi",
                    "alamat_pelapor": "DS SIKUMBU",
                    "no_telp_pelapor": "62812604220215",
                    "keterangan_pelapor": "Infonya pak, untuk pindah meteran bisa pak?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K1423020100508",
                    "waktu_lapor": "01/02/2023 17:55:53",
                    "waktu_response": "01/02/2023 19:35:55",
                    "waktu_recovery": "01/02/2023 21:58:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6002,
                    "durasi_recovery_time": 8576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUDRIK HAVEN",
                    "alamat_pelapor": "JL HARAPAN ADI SUCIPTO   RT-2 / RW-1 NO - KEL SIDOMULYO TIMUR KEC MARPOYAN DAMAI PEKANBARU // DEKAT MASJID NURUL AMAL",
                    "no_telp_pelapor": "081275600292",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 60003554148 SISA KWH  11.42\\nPELANGGAN MENGHUBUNGI KEMBALI CC.52.FEBRI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020106721",
                    "waktu_lapor": "01/02/2023 17:56:05",
                    "waktu_response": "01/02/2023 17:59:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 33915599,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL DN JATITENGAH RT 04/02 NO 206 DESA SRIKAMULYAN KEC TIRTAJAYA KAB KARAWANG JABAR. SETEMPAT PRAKETK BIDAN KACIH. BELAKANG KANTOR DESA.",
                    "no_telp_pelapor": "085774300304",
                    "keterangan_pelapor": "MUTASI_K (G9923020188634:keypad rusak) - MOHON PERIKSA APP PRABAYAR KARENA KEYPAD ANGKA ( 5 ) PADA APP PRABAYAR TIDAK BERFUNGSI. SISA 356 KWH. NO METER 45029141897. (PTL TIDAK PADAM). ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106722",
                    "waktu_lapor": "01/02/2023 17:55:57",
                    "waktu_response": "01/02/2023 18:24:08",
                    "waktu_recovery": "01/02/2023 18:53:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1691,
                    "durasi_recovery_time": 1747,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ii sutarsa",
                    "alamat_pelapor": "PARABON",
                    "no_telp_pelapor": "6281910794214",
                    "keterangan_pelapor": "token yang dimasukan gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5223020101482",
                    "waktu_lapor": "01/02/2023 17:56:16",
                    "waktu_response": "01/02/2023 18:04:20",
                    "waktu_recovery": "01/02/2023 18:23:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 484,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JL DURI KEPA NO 134 RT 3 RW 8 KEL DURI KEPA KEC KEBON JERUK KOTA JAKARTA BARAT DKI JAKARTA",
                    "no_telp_pelapor": "6281542356370",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN (VKRN 43). PTL MENYALA. SISA 22 KWH. R1T / 1300.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106727",
                    "waktu_lapor": "01/02/2023 17:56:23",
                    "waktu_response": "01/02/2023 17:58:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 33915632,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ida sri wahyuni",
                    "alamat_pelapor": "jalan mayjen sutoyo IX, jatirejo, Nganjuk",
                    "no_telp_pelapor": "628813144162",
                    "keterangan_pelapor": "MUTASI_K (G9923020188637:padam) - sering sekali pemadaman di daerah sini, kenapa?\\nmohon tanggapan segera",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5523020100769",
                    "waktu_lapor": "01/02/2023 17:56:35",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675274195,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUKLIS",
                    "alamat_pelapor": "JL RAYA KADUR DN LOTPOLOT DS KADUR KEC KADUR KAB PAMEKASAN PROV JAWA TIMUR LOKASI: DEKAT MASJID ",
                    "no_telp_pelapor": "085903601112",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 23.06 NO TOKEN : 1031 1772 4145 9237 4456\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5323020100777",
                    "waktu_lapor": "01/02/2023 17:56:29",
                    "waktu_response": "01/02/2023 18:01:18",
                    "waktu_recovery": "01/02/2023 18:05:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 289,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000005475368",
                    "nama_pelapor": "BP PUAD ",
                    "alamat_pelapor": "JL SENGKOL   NO 0 RT 02/02 KEL KERSAMENAK KEC KAWALU KOTA TASIKMALAYA ",
                    "no_telp_pelapor": "085221092960",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA STROM 378 KWH DENGAN NO METER 532411035312",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106730",
                    "waktu_lapor": "01/02/2023 17:56:46",
                    "waktu_response": "01/02/2023 18:07:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 33915100,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adelia Ekayana Stirman",
                    "alamat_pelapor": "PR PONDOK RAJEG RESIDENCE B.11 No.03 RT.0 RW.0 PDK RAJEG",
                    "no_telp_pelapor": "6281310869359",
                    "keterangan_pelapor": "MUTASI_K (G9923020188639:mati listrik) - tiba tiba mati listrik dengan pulsa penuh, mcb tidak turun, tegangan listrik normal. ini tolong ditindak lanjuti ya. Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020106736",
                    "waktu_lapor": "01/02/2023 17:57:17",
                    "waktu_response": "01/02/2023 18:18:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1301,
                    "durasi_recovery_time": 33914433,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "EKO HADI KESUMA",
                    "alamat_pelapor": "JL SEMBADA IX No.2 MEDAN SELA",
                    "no_telp_pelapor": "6281370600080",
                    "keterangan_pelapor": "MUTASI_K (G9923020188648:Gangguan) - tidak ada tulisan periksa namun token dimasukkan selalu gagal, mohon informasi clear tamper.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020106737",
                    "waktu_lapor": "01/02/2023 17:57:23",
                    "waktu_response": "01/02/2023 18:37:13",
                    "waktu_recovery": "01/02/2023 18:45:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2390,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR HOLIS MAJID",
                    "alamat_pelapor": "DN WA DUWA TIMUR DS PONJANAN TIMUR No.0 RT.0 RW.0 BATUMARMAR",
                    "no_telp_pelapor": "6285235608334",
                    "keterangan_pelapor": "Pengisian token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106738",
                    "waktu_lapor": "01/02/2023 17:57:25",
                    "waktu_response": "01/02/2023 18:05:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 33915224,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JL RAYA PONDOK BETUNG  NO 55 RT 5 / RW 2 KEL PONDOK BETUNG KEC PONDOK AREN TANGSEL ACUAN SETEMPAT VIOLET PETS STORE ",
                    "no_telp_pelapor": "085156503880",
                    "keterangan_pelapor": "MUTASI_K (G9923020188673:Tolong dibantu untuk disambung langsung dulu. setempat susah mau padam) - TGL 1/2/23 PELANGGAN MELAKUKAN  PEMBELIAN TOKEN SEBESAR RP 1.000.000,- ( 47355414077372879018 ) DISPLAY TERTERA TERPAKAI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106739",
                    "waktu_lapor": "01/02/2023 17:57:25",
                    "waktu_response": "01/02/2023 17:57:48",
                    "waktu_recovery": "01/02/2023 18:04:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sumardi",
                    "alamat_pelapor": "JL DSN II KW BEGUMIT No.0 BINJAI",
                    "no_telp_pelapor": "62852770145233",
                    "keterangan_pelapor": "mohon informasi tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K5423020106741",
                    "waktu_lapor": "01/02/2023 17:57:36",
                    "waktu_response": "01/02/2023 18:07:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 33915127,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hien Taroreh",
                    "alamat_pelapor": "dusun Gunung Petung ",
                    "no_telp_pelapor": "6281802511169",
                    "keterangan_pelapor": "MUTASI_K (G9923020188638:Padam Meluas) - Lampu semua mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020106742",
                    "waktu_lapor": "01/02/2023 17:57:39",
                    "waktu_response": "01/02/2023 18:10:06",
                    "waktu_recovery": "01/02/2023 18:29:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 747,
                    "durasi_recovery_time": 1187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh zaini",
                    "alamat_pelapor": "DS BAKALAN RT.0 RW.0 DSBAKALAN",
                    "no_telp_pelapor": "6289673825365",
                    "keterangan_pelapor": "dari bulan oktober 2022 - januari 2023 pembayaran listrik normal .. tiba² d bulan februari naik 10x lipat ..padahal pemakaian wajar seperti bulan2 sebelumnya .. mohon penjelasannya !",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JUWANA"
                },
                {
                    "no_laporan": "K5423020106744",
                    "waktu_lapor": "01/02/2023 17:57:42",
                    "waktu_response": "01/02/2023 18:24:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1609,
                    "durasi_recovery_time": 33914100,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAHRUS",
                    "alamat_pelapor": "DESA TOLANG RT - RW - NO - KEC BANYUATES KAB SAMPANG JL- ACUAN : SEKOLAH NURUL ULUM",
                    "no_telp_pelapor": "082330947112",
                    "keterangan_pelapor": "MUTASI_K (G9923020188732:perlu pengecekan petugas) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SIS 19,02 KWH. (PTL TDK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106747",
                    "waktu_lapor": "01/02/2023 17:58:08",
                    "waktu_response": "01/02/2023 18:43:06",
                    "waktu_recovery": "01/02/2023 21:27:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2698,
                    "durasi_recovery_time": 9866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ella Razaq",
                    "alamat_pelapor": "Jl. Cemp. 4 Blok Cempaka 4 No.56",
                    "no_telp_pelapor": "6281296294714",
                    "keterangan_pelapor": "Datang petugas pln nagsih surat penagihan belum dibayar .. padahal sudh dibayar. mohon d cek ulang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020106749",
                    "waktu_lapor": "01/02/2023 17:58:23",
                    "waktu_response": "01/02/2023 18:00:05",
                    "waktu_recovery": "01/02/2023 18:44:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2676,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "uswatunhasanah",
                    "alamat_pelapor": "DS KARANG PENANG OLOH No.00 RT.0 RW.0 KR.PENANG",
                    "no_telp_pelapor": "6285755933009",
                    "keterangan_pelapor": "masukkan token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106752",
                    "waktu_lapor": "01/02/2023 17:58:38",
                    "waktu_response": "01/02/2023 18:00:15",
                    "waktu_recovery": "01/02/2023 19:26:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 5162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dani ardani",
                    "alamat_pelapor": "KP NANGGEWER No.0 RT.004 RW.01 LABAN SARI",
                    "no_telp_pelapor": "6285695649077",
                    "keterangan_pelapor": "masukan kode token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106754",
                    "waktu_lapor": "01/02/2023 17:58:53",
                    "waktu_response": "01/02/2023 18:00:46",
                    "waktu_recovery": "01/02/2023 19:26:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 5145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "feri sandria",
                    "alamat_pelapor": "KP PULO PIPISAN No. RT.1 RW.1",
                    "no_telp_pelapor": "6285891848858",
                    "keterangan_pelapor": "tidak bisa memasukan token listrik mengalami kegagalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106756",
                    "waktu_lapor": "01/02/2023 17:59:05",
                    "waktu_response": "01/02/2023 18:23:05",
                    "waktu_recovery": "01/02/2023 19:55:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1440,
                    "durasi_recovery_time": 5521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARISKA",
                    "alamat_pelapor": "JL PUSKESMAS 1 RT-4 / RW-7 NO 22 KEL DURI KOSAMBI KEC CENGKARENG JAKBAR (DEKAT TK FATAHILAH)",
                    "no_telp_pelapor": "081390986911",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 PERGANTIAN APP  PARBAYAR DARI NO METER 86052298394 MENJADI NO METER 45103287087, SESUAI INFO PELANGGAN PADA NO METER SEBELUMNYA MASIH TERPADAT TOKEN PEMBELIAN TGL 29/01/23 SEBESA RP 200.000,- YANG BELUM DINPUTKAN PADA APP DAN YBS MENGINGINKAN TOKEN TSB DAPAT DIKONVERSI PADA NO METER BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106759",
                    "waktu_lapor": "01/02/2023 17:59:16",
                    "waktu_response": "01/02/2023 18:01:28",
                    "waktu_recovery": "01/02/2023 18:04:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 180,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sumardi",
                    "alamat_pelapor": "JL P.KEMERDEKAAN",
                    "no_telp_pelapor": "62852770142376",
                    "keterangan_pelapor": "mohon diberikan informasi meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K5423020106766",
                    "waktu_lapor": "01/02/2023 18:00:15",
                    "waktu_response": "01/02/2023 18:01:58",
                    "waktu_recovery": "01/02/2023 19:32:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 5421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wiki budyanto",
                    "alamat_pelapor": "Paradise Serpong City Cluster Carara Blok j38 / 18",
                    "no_telp_pelapor": "6285711359369",
                    "keterangan_pelapor": "saya udah isi token tapi tiqp di masukin selalu gagal terus kenapa yaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020106767",
                    "waktu_lapor": "01/02/2023 18:00:18",
                    "waktu_response": "01/02/2023 20:17:46",
                    "waktu_recovery": "01/02/2023 20:38:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8248,
                    "durasi_recovery_time": 1245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRIAN",
                    "alamat_pelapor": "PERUM PANTAI INDAH KAPUK JL JOHAR GOLF 5 NO.27 KEC PENJARINGAN.",
                    "no_telp_pelapor": "081283892388",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)\\n0778 0603 0747 3344 4149  PELANGGAN MENGHUBUNGI CC 123 KEMBALI 01/02/23 18.39 WIB CC.54.JOVIECH/HINGGA SAAT INI BELUM ADA TINDAKLANJUT/  CC.54.KERIDA.CSOI/12G0KFH/081283892388\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106768",
                    "waktu_lapor": "01/02/2023 18:00:19",
                    "waktu_response": "01/02/2023 18:03:55",
                    "waktu_recovery": "01/02/2023 18:18:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 216,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahimsyah Corebima",
                    "alamat_pelapor": "Kenotan",
                    "no_telp_pelapor": "6281318088048",
                    "keterangan_pelapor": "tidak bisa mengisi nomor token, selalu gagal dua nomor token yang berbeda ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ADONARA"
                },
                {
                    "no_laporan": "K5423020106769",
                    "waktu_lapor": "01/02/2023 18:00:29",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675274429,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mutoha rotu nisa",
                    "alamat_pelapor": "KK GRIYA BDG INDAH C7 No.6 RT.000 RW.00 BUAH BATU",
                    "no_telp_pelapor": "6285321145447",
                    "keterangan_pelapor": "kwh mengeluarkan percikan, gbi c7-6",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020106770",
                    "waktu_lapor": "01/02/2023 18:00:44",
                    "waktu_response": "01/02/2023 19:06:42",
                    "waktu_recovery": "01/02/2023 21:09:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3958,
                    "durasi_recovery_time": 7343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M Fachmi Jamal",
                    "alamat_pelapor": "JL PERMNS TREA BLK K/ No.0",
                    "no_telp_pelapor": "6285237234999",
                    "keterangan_pelapor": "apakah meter rumah saya di putus ?\\nsoalnya saya cek MCBnya tidak ada .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106771",
                    "waktu_lapor": "01/02/2023 18:00:46",
                    "waktu_response": "01/02/2023 18:59:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3522,
                    "durasi_recovery_time": 33912003,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy sujarwadi",
                    "alamat_pelapor": "prampelan rt2/rw3",
                    "no_telp_pelapor": "6289605724389",
                    "keterangan_pelapor": "MUTASI_K (G9923020188688:ranting pohon mengenai kabel pln) - ranting pohon banyak yang menutupi instalasi kabel listrik tegangan tinggi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5423020106772",
                    "waktu_lapor": "01/02/2023 18:00:55",
                    "waktu_response": "01/02/2023 18:04:44",
                    "waktu_recovery": "01/02/2023 19:20:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 4573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ABDULLAH",
                    "alamat_pelapor": "JL KEBUMEN NO 4 KEL GAMBIR KEC MENTENG JAKARTA PUSAT",
                    "no_telp_pelapor": "02183701256",
                    "keterangan_pelapor": "MOHON PERIKSA APP PASCABAYAR, SESUAI INFO PELANGGAN BUZZER ALRAM BERBUNYI SEJAK 3 HARI LALU ID PEL 541100510191",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106778",
                    "waktu_lapor": "01/02/2023 18:01:12",
                    "waktu_response": "01/02/2023 18:05:24",
                    "waktu_recovery": "01/02/2023 18:20:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TEUKU SURNALDI",
                    "alamat_pelapor": "JALAN SAMALANGA V NO 3, DUSON ARON, KP. GUE GAJAH,KEC. DARUL IMARAH, KAB ACEH BESAR, PROV. ACEH",
                    "no_telp_pelapor": "085220785079",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK SYARIAH MANDIRI. PTL MINTA DISAMBUNG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020106780",
                    "waktu_lapor": "01/02/2023 18:01:48",
                    "waktu_response": "01/02/2023 18:06:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 268,
                    "durasi_recovery_time": 33915195,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22100570328",
                    "nama_pelapor": "BP MUKHTI",
                    "alamat_pelapor": "JL VIRGO NO 2 RT 5/13 KEL SEKELOA KEC  COBLONG KOTA BANDUNG",
                    "no_telp_pelapor": "089662406889",
                    "keterangan_pelapor": "MUTASI_K (G9923020188636:KCT) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 ( 18.57 KWH  ) NO TOKEN : 2303 9318 4878 9761 6024",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5523020100772",
                    "waktu_lapor": "01/02/2023 18:01:59",
                    "waktu_response": "01/02/2023 18:18:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1015,
                    "durasi_recovery_time": 33914437,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOHANES",
                    "alamat_pelapor": "JL GAJAG MADA NO- RT11/4 DS HAMBALA KEC KOTA WAINGAPU SUMBA TIMUR> DKT SPBU",
                    "no_telp_pelapor": "085239477400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188655:gangguan meter) - PEL MENGELUHKAN LAYAR BLANK (BERKEDIP\\\") APABILA HUJAN TURUN. PTL NYALA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBA TIMUR"
                },
                {
                    "no_laporan": "K5323020100783",
                    "waktu_lapor": "01/02/2023 18:02:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 19:05:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675274521,
                    "durasi_recovery_time": 1675278359,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TAMI",
                    "alamat_pelapor": "JL. GEDUNG HIJAU RAYA NO.26 RT.5/RW.15, KEL PONDOK PINANG KEC KEBAYORAN LAMA JAKSEL ",
                    "no_telp_pelapor": "628164816501",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN PB DENGAN DAYA 2200 VA SUDAH MELAKUKAN PEMBAYARAN NAMUN KEMUDIAN DIBERIKAN SURAT OLEH PETUGAS DAN HARUS MELAKUKAN PEMBAYARAN BIAYA PFK NO REG 5431032010175  SEJUMLAH RP 8.043.070, PELANGGAN INGIN MENDAPATKAN PENJELASAN UNTUK BIAYA TERSEBUT, MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106783",
                    "waktu_lapor": "01/02/2023 18:02:02",
                    "waktu_response": "01/02/2023 18:03:06",
                    "waktu_recovery": "01/02/2023 18:49:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 2806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amalia fajrin",
                    "alamat_pelapor": "PR GRIYA ARTHA SEPATAN BLK E4 No.14 SUKADIRI",
                    "no_telp_pelapor": "6281295258978",
                    "keterangan_pelapor": "mau konfirmasi ka. beberapa bulan kemarin saya bayar listrik hanya 77rb. kenapa bulan februari bayarnya hampir 300rb ya Ka. maaf ka, mau liat catatan meteran bulan kemarin berapa ya Ka. soalnya pemakaian listrik saya normal seperti beberaoa bulan lalu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020106787",
                    "waktu_lapor": "01/02/2023 18:02:44",
                    "waktu_response": "01/02/2023 18:12:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 596,
                    "durasi_recovery_time": 33914811,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANTO",
                    "alamat_pelapor": "JL H ABDUL MAJID NO 67 B RT 4 RW 11 KEL CIPETE UTARA KEC KEBAYORAN BARU KOTA JAKARTA SELATAN. DEPAN KOPI TUKU ABDUL MAJID",
                    "no_telp_pelapor": "08128498965",
                    "keterangan_pelapor": "MUTASI_K (G9923020188709:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 >10 KWH SISA 15 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106788",
                    "waktu_lapor": "01/02/2023 18:02:52",
                    "waktu_response": "01/02/2023 18:06:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 33915177,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzi Audah",
                    "alamat_pelapor": "JL BANTARAN BARAT 4 KAV No.11 RT.3 RW.16 TULUSREJO",
                    "no_telp_pelapor": "6281232499857",
                    "keterangan_pelapor": "No. meter tidak terdeteksi. Beli token tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020106791",
                    "waktu_lapor": "01/02/2023 18:03:03",
                    "waktu_response": "01/02/2023 18:03:57",
                    "waktu_recovery": "01/02/2023 19:27:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 5024,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "purnama chandra",
                    "alamat_pelapor": "JL SKIP I BL.F I NO.4 No.0 RT.0",
                    "no_telp_pelapor": "6282297016534",
                    "keterangan_pelapor": "tidak dapat mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020106792",
                    "waktu_lapor": "01/02/2023 18:03:05",
                    "waktu_response": "01/02/2023 18:12:46",
                    "waktu_recovery": "01/02/2023 18:20:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 476,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Aldar",
                    "alamat_pelapor": "DS PURWOSARI RT.0 RW.0 COMAL",
                    "no_telp_pelapor": "6281575286777",
                    "keterangan_pelapor": "blm bisa diisi pulsa setelah migrasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP COMAL"
                },
                {
                    "no_laporan": "K5423020106795",
                    "waktu_lapor": "01/02/2023 18:03:19",
                    "waktu_response": "01/02/2023 18:07:20",
                    "waktu_recovery": "01/02/2023 19:24:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 4648,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUDARSONO",
                    "alamat_pelapor": "JL PAHLAWAN DN MUNGGANG   NO - RT-35 RW -    KEL BENDOWOHARJO KEC SEWON KAB BANTUL DEKAT PERSAWAHAN ",
                    "no_telp_pelapor": "081228815146",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR DI RAGUKAN BEROPRASINYA (SISA KWH TIDAK BERKURANG) SISA 358.40 KWH SEJAK BEBERAPA HARI KEMARIN. \\nLAPOR KEMBALI CC.54.FEBRI 18:48 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020106798",
                    "waktu_lapor": "01/02/2023 18:03:25",
                    "waktu_response": "01/02/2023 18:13:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 608,
                    "durasi_recovery_time": 33914758,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ismail",
                    "alamat_pelapor": "JLN MEDAN BELAWAN KM, 6.5",
                    "no_telp_pelapor": "6281263656718",
                    "keterangan_pelapor": "MUTASI_K (G9923020188643:c) - kpd yth Bpk pimpinan PT PLN di tempat, pak saya ada mengajukan permohonan pemasangan baru listrik PLN, dan saya sudah membayar PB dan ujl nya, namun sampai saat ini belum ada realisasi dari pihak PLN setempat, jadi saya Mhn kpd Bpk pimpinan PT pln membantu saya agar listrik saya terpasang karena saya sangat butuhkan arus listrik tsb, dan ini data permohonan saya, nama   munawir qalbi, alamat jlnedan belawan  km 6.5 , daya 132000 , non registrasi pembayaran 1280111022075 , atas bantuan Bpk pimpinan PLN saya mengucapkan terimankasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020106805",
                    "waktu_lapor": "01/02/2023 18:04:14",
                    "waktu_response": "01/02/2023 18:06:23",
                    "waktu_recovery": "01/02/2023 20:17:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 7896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025522039",
                    "nama_pelapor": "IBU CICI",
                    "alamat_pelapor": "KP CIPONDOH  RT 1/2 JL IRIGASI SIPON   NO  0 KEL CIPONDOH MAKMUR KEC CIPONDOH KOTA TANGERANG ACUAN LOKASI SETEMPAT TOKO JAMU SIDOMUNCUL ",
                    "no_telp_pelapor": "081261530636",
                    "keterangan_pelapor": "PADA TGL 1/2/23.PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER14025522039 (PTL MENYALA) SISA KWH 25. PADA DATA P2APST TERTERA DIL PREPAID.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106807",
                    "waktu_lapor": "01/02/2023 18:04:43",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675274683,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MAKMUR",
                    "alamat_pelapor": "PR HARMONY RESIDENCE C10 33 JL. ANGGREK 2 RT 3 RW 58 KEL. SUMBERJAYA KEC. TAMBUN SELATAN KAB. BEKASI JABAR DEKAT MUSHOLLA ",
                    "no_telp_pelapor": "085311335698",
                    "keterangan_pelapor": "MUTASI_K (G9923020188665:mhn d cek) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 11.38 KWH.\\nNO TOKEN \\n07896075419505173995\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020106812",
                    "waktu_lapor": "01/02/2023 18:05:28",
                    "waktu_response": "01/02/2023 18:09:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 261,
                    "durasi_recovery_time": 33914982,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdulsaep",
                    "alamat_pelapor": "KP BANTARGEDANG KALER No.0 RT.004 RW.09 KS NAGARA",
                    "no_telp_pelapor": "6285223980139",
                    "keterangan_pelapor": "MUTASI_K (G9923020188672:Token Padam) - Token Padam Ngisi Pulsa Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106821",
                    "waktu_lapor": "01/02/2023 18:06:58",
                    "waktu_response": "01/02/2023 18:48:06",
                    "waktu_recovery": "01/02/2023 21:03:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2468,
                    "durasi_recovery_time": 8108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hery Maulana",
                    "alamat_pelapor": "Jl. Pahlawan No.79",
                    "no_telp_pelapor": "6281779014989",
                    "keterangan_pelapor": "permasalahan tidak bisa isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020106823",
                    "waktu_lapor": "01/02/2023 18:07:15",
                    "waktu_response": "01/02/2023 18:08:51",
                    "waktu_recovery": "01/02/2023 19:46:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 5863,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01111580187",
                    "nama_pelapor": "IBU TIARA",
                    "alamat_pelapor": "JL PEMANCINGAN SABAR SON RT 03/RW 09 NO 19 LENGK WETAN KEC SERPONG KOTA TANGSEL // ACUAN DEKAT PEMANCINGAN SABAR ",
                    "no_telp_pelapor": "089529256838",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 30.00 (PTL NYALA) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100789",
                    "waktu_lapor": "01/02/2023 18:08:16",
                    "waktu_response": "01/02/2023 18:29:04",
                    "waktu_recovery": "01/02/2023 19:36:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1248,
                    "durasi_recovery_time": 4054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MIMIN",
                    "alamat_pelapor": "KP CIBENDA JL SIRNAJAYA NO 0 RT 8 RW 4 KEL SIRNAJAYA KEC SERANG BARU KAB BEKASI (DEKAT SEKOLAH MI TARBIATUS SIBIAN)",
                    "no_telp_pelapor": "083122854587",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN DENGAN KET BLOCKING PEMBELIAN. KONDISI PTL PADAM. TIDAK MUNCUL KET PENYEBAB BLOCKING PEMBELIAN. NO METER 32012052083",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106832",
                    "waktu_lapor": "01/02/2023 18:08:14",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675274894,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Christian",
                    "alamat_pelapor": "Jl. Sukalaya III No.11",
                    "no_telp_pelapor": "628122220606",
                    "keterangan_pelapor": "isi token reject terus sesudah ganti daya dari 1300 ke 2200",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106833",
                    "waktu_lapor": "01/02/2023 18:08:32",
                    "waktu_response": "01/02/2023 18:24:30",
                    "waktu_recovery": "01/02/2023 18:37:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 958,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rohmat nursalim",
                    "alamat_pelapor": "Jl. S. Parman No.125",
                    "no_telp_pelapor": "6283845910944",
                    "keterangan_pelapor": "tidak bisa di isi pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5423020106836",
                    "waktu_lapor": "01/02/2023 18:08:51",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675274931,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. MUHAMAD IRSYAD",
                    "alamat_pelapor": "JL SUNAN KALI JOGO No.0 RT.24 RW.7 KRADINAN",
                    "no_telp_pelapor": "62895710050403",
                    "keterangan_pelapor": "TERJADI PERIKSA ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DOLOPO"
                },
                {
                    "no_laporan": "K5423020106844",
                    "waktu_lapor": "01/02/2023 18:09:51",
                    "waktu_response": "01/02/2023 18:52:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2571,
                    "durasi_recovery_time": 33912409,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andika putra",
                    "alamat_pelapor": "DS CURAH REJO No.0 RT.4 RW.2 SUKAMAKMUR",
                    "no_telp_pelapor": "6285338413143",
                    "keterangan_pelapor": "MUTASI_K (G9923020188765:Saklar Terbuka dan Lampu Temper menyala, mohon bantuannya untuk diberikan CT. Terimakasih) - isi token gagal terus, padahal nomer sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020106849",
                    "waktu_lapor": "01/02/2023 18:10:27",
                    "waktu_response": "01/02/2023 19:39:33",
                    "waktu_recovery": "01/02/2023 21:53:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5346,
                    "durasi_recovery_time": 8026,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti munawaroh",
                    "alamat_pelapor": "PR HEAVENLAND PARK CGG BLOKU No.2",
                    "no_telp_pelapor": "6281330555702",
                    "keterangan_pelapor": "hari ini 1 feb tadi siang meteran saya diganti oleh petugas, ditrima ayah saya, ternyata sore ini meteran bunyi tanda kwh tinggal sedikit, ketika saya cek ternyata petugas salah pasang alias salah alamat. krn nama & alamat tdk sesuai fisik. mohon dilakukan pengembalian meter lama saya.\\nyg terpasang sekarang a.n. R. soedrajat widitomo seharusnya entjeng bastar.\\nalamat tertera di BA jl. mayangkara kav no 5 wonokromo, fisik yg betul jl. raya mayangkara no 5, gayungan, ketintang.\\nno ID pel terpasang 511413155468  seharusnya 511411052187",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020106854",
                    "waktu_lapor": "01/02/2023 18:11:39",
                    "waktu_response": "01/02/2023 19:35:48",
                    "waktu_recovery": "01/02/2023 21:58:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5049,
                    "durasi_recovery_time": 8577,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL PINANG /P.KERJA RT.02/08.",
                    "no_telp_pelapor": "6282283337714",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 19.21.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020106856",
                    "waktu_lapor": "01/02/2023 18:12:06",
                    "waktu_response": "01/02/2023 18:17:26",
                    "waktu_recovery": "01/02/2023 18:19:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 98,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad rofi'i",
                    "alamat_pelapor": "DN KRAJAN KECIK No.0 RT.8 RW.2 BESUK",
                    "no_telp_pelapor": "6281359434871",
                    "keterangan_pelapor": "isi token gagal masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020106861",
                    "waktu_lapor": "01/02/2023 18:12:55",
                    "waktu_response": "01/02/2023 18:32:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1167,
                    "durasi_recovery_time": 33913629,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sinarto",
                    "alamat_pelapor": "Dusun Lias desa genggelang kecamatan Gangga kabupaten Lombok Utara ",
                    "no_telp_pelapor": "6285237238442",
                    "keterangan_pelapor": "MUTASI_K (G9923020188660:mohon dibantu thx) - Kwh meter gagal saat isi Token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG"
                },
                {
                    "no_laporan": "K5423020106863",
                    "waktu_lapor": "01/02/2023 18:13:13",
                    "waktu_response": "01/02/2023 18:21:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 33914264,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lastini",
                    "alamat_pelapor": "PR JAYA SAMUDRA JL PEND PESURUNGAN LOR No.E10 TEGAL",
                    "no_telp_pelapor": "6287730778009",
                    "keterangan_pelapor": "MUTASI_K (G9923020188651:listrik padam, kwh tdk berfungsi) - saya nggak tau mati nya kenapa. karena pas pulang pulang udh mati. \\nsekring pengaman off tapi saya naikin tdk ngaruh. tetep tdk ada aliran listrik. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5423020106864",
                    "waktu_lapor": "01/02/2023 18:13:19",
                    "waktu_response": "01/02/2023 18:26:06",
                    "waktu_recovery": "01/02/2023 19:26:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 767,
                    "durasi_recovery_time": 3636,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "feri sandria",
                    "alamat_pelapor": "kp ruumbia RT 05 RW 03 ",
                    "no_telp_pelapor": "6285891848858",
                    "keterangan_pelapor": "tidak bisa memasukan token listrik mengalami kegagalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106865",
                    "waktu_lapor": "01/02/2023 18:13:21",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675275201,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy kurniansyah",
                    "alamat_pelapor": "jl.mangaan link 8",
                    "no_telp_pelapor": "6282168981159",
                    "keterangan_pelapor": "pengisian token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K1223020100382",
                    "waktu_lapor": "01/02/2023 18:13:22",
                    "waktu_response": "01/02/2023 21:42:17",
                    "waktu_recovery": "01/02/2023 22:08:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12535,
                    "durasi_recovery_time": 1557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL  PURWODADI GG GG HJ ASTRAL 1 PR SAKINAH PERMAI 2, BLOK A23  KEL SIDOMULYO BARAT KEC TAMPAN, KOTA PEKANBARU// DEKAT DENGAN PR CITRA GARDEN ",
                    "no_telp_pelapor": "081365743643",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. ST APP 1/2/23: 67654 REK FEBRUARI 23 ST AWAL: 65516. ST AKHIR: 65820. REK JANUARI 23: ST AWAL: 65254 . ST AKHIR: 65516",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020106868",
                    "waktu_lapor": "01/02/2023 18:13:34",
                    "waktu_response": "01/02/2023 18:30:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 993,
                    "durasi_recovery_time": 33913764,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "AMELIA SEPTIANI",
                    "alamat_pelapor": "DN 1 No. RT.1 RW.2 SRIBAWONO",
                    "no_telp_pelapor": "6287769918251",
                    "keterangan_pelapor": "MUTASI_K (G9923020188657:kwh periksa) - Terdapat tulisan periksa di layar kwh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUMBIA"
                },
                {
                    "no_laporan": "K5423020106869",
                    "waktu_lapor": "01/02/2023 18:13:51",
                    "waktu_response": "01/02/2023 20:17:33",
                    "waktu_recovery": "01/02/2023 20:38:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7422,
                    "durasi_recovery_time": 1238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP STEVEN",
                    "alamat_pelapor": "JL RAYA INDUSTRI JL TABING BLOK L NO. 112 KEL SAWAH BESAR KEC TAMAN SARI JAKBAR ACUAN DEKAT JAKARTA FAIR / PRJ",
                    "no_telp_pelapor": "082181440618",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM )SISA 45.35 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5323020100793",
                    "waktu_lapor": "01/02/2023 18:13:57",
                    "waktu_response": "01/02/2023 18:22:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 530,
                    "durasi_recovery_time": 33914204,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01104009665",
                    "nama_pelapor": "IBU VERA",
                    "alamat_pelapor": "JL SADANG SERANG   NO. 12 RT3/14   KEL. SEKELOA KEC. COBLONG KOTA BANDUNG ",
                    "no_telp_pelapor": "02220456882",
                    "keterangan_pelapor": "MUTASI_K (G9923020188652:KCT) - TIDAK DAPAT INPUT NO. STROOM SETELAH UPDATE VKRN 43, SISA STROOM  40.  KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020106873",
                    "waktu_lapor": "01/02/2023 18:15:01",
                    "waktu_response": "01/02/2023 18:28:23",
                    "waktu_recovery": "01/02/2023 19:04:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 2154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GURUH",
                    "alamat_pelapor": "PR LINGGA INDAH BL.B NO 5 JL H NAMAN KEL BINTARAJAYA KEC BEKASI BARAT KOTA BEKASI JAWA BARAT ( SEBERANG TPU PONDOK KELAPA ) ",
                    "no_telp_pelapor": "08118110121",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD ( R1T/2.200 VA - R2T/3500 VA). PEMOHON MENGAKU PEMILIK PERSIL, PLN 123 TIDAK DAPAT MEREGISTRASI PROSES TSB DIKARENAKAN KEC/KEL TIDAK ADA PILIHANNYA PADA DATA AP2T.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106874",
                    "waktu_lapor": "01/02/2023 18:15:04",
                    "waktu_response": "01/02/2023 18:17:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 167,
                    "durasi_recovery_time": 33914500,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "007160432",
                    "nama_pelapor": "BP SUGIRI",
                    "alamat_pelapor": "JLN GABUS_ TAMBAKROMO KM  2 DK PARAS RT 05 RW 03 DS TANJUNGANOM KEC GABUS KAB PATI",
                    "no_telp_pelapor": "08122827058",
                    "keterangan_pelapor": "MUTASI_K (G9923020188647:cek) - MOHONUNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER (TIANG) DIKARENAKAN MENGHALANGI JALAN DENGAN NO. KTP PENANGGUNG JAWAB 3318114407690001 AN. JANNAH PUJI ASTUTI SERTA NO. KTP DIBERI KUASA 3318110904670002 AN. AGUS SUGIRI PEMOHON MENGAKU SEBAGAI (DIBERI KUASA). PELANGGAN TELAH MEMPERSIAPKAN LAHAN UNTUK (TIANG).",
                    "media": "Email",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020106875",
                    "waktu_lapor": "01/02/2023 18:15:11",
                    "waktu_response": "01/02/2023 18:51:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2157,
                    "durasi_recovery_time": 33912503,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "I Kadek Juli Setyawan",
                    "alamat_pelapor": "JL SARIDANA X No.0 RT.0 RW.0 UBUNG KAJA",
                    "no_telp_pelapor": "6289626129648",
                    "keterangan_pelapor": "MUTASI_K (G9923020188687:Membutuhkan penanganan petugas Yantek) - muncul tulisan periksa pada display kwh, minta tolong di kirimkan kode tampernya agar bisa di isi pulsa listrik,, \\nterimakasih pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020106877",
                    "waktu_lapor": "01/02/2023 18:15:28",
                    "waktu_response": "01/02/2023 18:32:12",
                    "waktu_recovery": "01/02/2023 18:39:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1004,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI ",
                    "alamat_pelapor": "JL PAWAN 1 GG. PULAU BAWAL, KAUMAN, BENUA KAYONG, KAB. KETAPANG, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081251368277",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2140012052312. TGL 20/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA PETUGAS YANG MENGHUBUNGI DAN MELAKUKAN REALISASI PENYAMBUNGAN. ",
                    "media": "Email",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106880",
                    "waktu_lapor": "01/02/2023 18:15:33",
                    "waktu_response": "01/02/2023 18:29:28",
                    "waktu_recovery": "01/02/2023 19:37:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 4061,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020105268, MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106881",
                    "waktu_lapor": "01/02/2023 18:15:40",
                    "waktu_response": "01/02/2023 18:20:14",
                    "waktu_recovery": "01/02/2023 18:40:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sigit wardoyo",
                    "alamat_pelapor": "PR CLASTER PLATINUM BLOK C2 NO16 No.",
                    "no_telp_pelapor": "6281218832330",
                    "keterangan_pelapor": "pemasangan meteran tidak rapi,terkesan berantakan,mohon dirapikan kembali kabel masuk dan kabel keluar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020106883",
                    "waktu_lapor": "01/02/2023 18:16:01",
                    "waktu_response": "01/02/2023 20:47:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9084,
                    "durasi_recovery_time": 33905526,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukhamad Jamaludin",
                    "alamat_pelapor": "JL ANDAY No.0 RT.0 RW.0 MANOKWARI",
                    "no_telp_pelapor": "6282231823830",
                    "keterangan_pelapor": "Mau isi Token tapi Gagal keterangan diBlokir hubungi PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANOKWARI KOTA"
                },
                {
                    "no_laporan": "K5423020106885",
                    "waktu_lapor": "01/02/2023 18:16:09",
                    "waktu_response": "01/02/2023 18:17:12",
                    "waktu_recovery": "01/02/2023 19:46:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 5375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DIAZ",
                    "alamat_pelapor": "PERUMAHAN BINONG PERMAI BLOK D.3 NO.7 RT.14 RW.11, KELRG. BINONG PERMAI, KECAMATAN CURUG KAN TANGERANG",
                    "no_telp_pelapor": "087771824259",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 40553, ST AK 40889, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 40889. REK (BELUM DILUNASI). (PERSIL DIHUNI, BERPAGAR DAN TERKUNCI, KWH METER MUDAH DIJANGKAU, TIDAK TAHU PETUGAS RUTIN DATANG ATAU TIDAK).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106888",
                    "waktu_lapor": "01/02/2023 18:16:24",
                    "waktu_response": "01/02/2023 18:37:48",
                    "waktu_recovery": "01/02/2023 19:16:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1284,
                    "durasi_recovery_time": 2296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmad",
                    "alamat_pelapor": "DS SOKOBANAH DAYA No. RT. RW. SOKOBANAH",
                    "no_telp_pelapor": "6285940400200",
                    "keterangan_pelapor": "Gagal memasukkan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106890",
                    "waktu_lapor": "01/02/2023 18:16:39",
                    "waktu_response": "01/02/2023 19:00:24",
                    "waktu_recovery": "01/02/2023 20:32:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2625,
                    "durasi_recovery_time": 5533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14026127655",
                    "nama_pelapor": "BP KARTIONO",
                    "alamat_pelapor": "JL AL BASORUN NO.18 RT 9/8 KEL BOJONG PONDOK TERONG KEC CIPAYUNG KOTA DEPOK. ACUAN LOKASI: BELAKNG MADRASAH HAYATUL ISLAMIYAH",
                    "no_telp_pelapor": "081287331859",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 14026127655 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST : SILAHKAN KIRIM DIL PREPAID KE P2APST !!!,  SESUAI INFO PELANGGAN SEBELUMNYA TIDAK ADA PENANGANAN DAN PEMERIKSAAN DARI PETUGAS. SISA 149.4 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020106891",
                    "waktu_lapor": "01/02/2023 18:16:32",
                    "waktu_response": "01/02/2023 18:18:24",
                    "waktu_recovery": "01/02/2023 19:23:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 3915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000062748",
                    "nama_pelapor": "ERI / eri_john ",
                    "alamat_pelapor": "KP CIBADAK POS NOMOR 2 RT 04 RW 10 CIBADAK SUKABUMI 43351",
                    "no_telp_pelapor": "08562225592",
                    "keterangan_pelapor": "\\nMOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA TERJADI LONJAKAN REKENING FEBRUARI 2023. PLN 123 TELAH MENJELASKAN STAND AKHIR REK FEBRUARI SESUAI DENGAN ACMT NAMUN PELANGGAN BERKEBERATAN. (PERSIL DIHUNI, BERPAGAR TDK TERKUNCI, KWH METER MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN PENJELASAN DAN KONFIRMASI DARI UNIT SETEMPAT.",
                    "media": "Twitter",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020106897",
                    "waktu_lapor": "01/02/2023 18:18:04",
                    "waktu_response": "01/02/2023 20:06:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6524,
                    "durasi_recovery_time": 33907963,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SALIM",
                    "alamat_pelapor": "PR KOMP KESEHATAN BLOK AB No.5 RT.0 RW.0",
                    "no_telp_pelapor": "6281342651615",
                    "keterangan_pelapor": "MUTASI_K (G9923020188777:kabel jatuh) - SR Menjuntai Kejalan. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020106899",
                    "waktu_lapor": "01/02/2023 18:18:20",
                    "waktu_response": "01/02/2023 19:09:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3042,
                    "durasi_recovery_time": 33911429,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzan",
                    "alamat_pelapor": "nusapati ",
                    "no_telp_pelapor": "6283857747698",
                    "keterangan_pelapor": "MUTASI_K (G9923020188698:cek kwh) - gagal token listrik di isi berkali kali selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020106904",
                    "waktu_lapor": "01/02/2023 18:19:09",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675275549,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh. azmi muchtar",
                    "alamat_pelapor": "BTN royal madinah blok H08",
                    "no_telp_pelapor": "6281907555352",
                    "keterangan_pelapor": "tidak bisa masukan token keterangan gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020106906",
                    "waktu_lapor": "01/02/2023 18:19:18",
                    "waktu_response": "02/02/2023 01:41:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 26538,
                    "durasi_recovery_time": 33887875,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tutdhe Ardiana",
                    "alamat_pelapor": "JL ALAMANDA RT. RW. SGG GREEN",
                    "no_telp_pelapor": "6283142918188",
                    "keterangan_pelapor": "MUTASI_K (G9923020288951:periksa) - di meter ada tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020106907",
                    "waktu_lapor": "01/02/2023 18:19:33",
                    "waktu_response": "01/02/2023 18:59:38",
                    "waktu_recovery": "01/02/2023 19:04:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2405,
                    "durasi_recovery_time": 321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reggy Al Farez",
                    "alamat_pelapor": "DN PAYUNG SARI No.0 RT.003 RW.01 R DENGKLOK",
                    "no_telp_pelapor": "6282258940338",
                    "keterangan_pelapor": "Ini kira kira sampe kapan ya saya harus nunggu pemasangan iconnet? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106909",
                    "waktu_lapor": "01/02/2023 18:19:48",
                    "waktu_response": "01/02/2023 18:25:40",
                    "waktu_recovery": "01/02/2023 18:47:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 352,
                    "durasi_recovery_time": 1317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amal setiawan",
                    "alamat_pelapor": "JL GUBERNUR SEWAKA No.",
                    "no_telp_pelapor": "6281322751797",
                    "keterangan_pelapor": "Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106912",
                    "waktu_lapor": "01/02/2023 18:20:19",
                    "waktu_response": "01/02/2023 19:43:38",
                    "waktu_recovery": "01/02/2023 19:45:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4999,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GIONAR",
                    "alamat_pelapor": "JL - RT - RW - NO - KEL  NONBES KEC AMBARASI TIMUR KAB KUPANG NTT ACUAN : DEKAT KANTOR POS ",
                    "no_telp_pelapor": "082298288443",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 86089539042 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, \\nSTATUS PADA DATA AP2APST BLOKING PEMBELIAN KWH METER TERBANG SISA KWH = 888 KWH (PTL TDK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020106913",
                    "waktu_lapor": "01/02/2023 18:20:17",
                    "waktu_response": "01/02/2023 18:39:29",
                    "waktu_recovery": "01/02/2023 18:40:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 82,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tommy Darmawansyah",
                    "alamat_pelapor": "JL BANGSALAE No.",
                    "no_telp_pelapor": "6282396153838",
                    "keterangan_pelapor": "gagal saat input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARIA"
                },
                {
                    "no_laporan": "K5423020106916",
                    "waktu_lapor": "01/02/2023 18:20:33",
                    "waktu_response": "01/02/2023 18:58:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2303,
                    "durasi_recovery_time": 33912035,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya Nugraha",
                    "alamat_pelapor": "Jalan Ngablak Indah 3 Rt 1 Rw 4 no 71",
                    "no_telp_pelapor": "628111755694",
                    "keterangan_pelapor": "MUTASI_K (G9923020188683:g) - listrik tidak keluar dr kWh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020106917",
                    "waktu_lapor": "01/02/2023 18:20:42",
                    "waktu_response": "01/02/2023 18:26:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 33913992,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BUDI SANTOSO",
                    "alamat_pelapor": "DN IV JURANG LANGAK No. RT.2 RW.17 SENDURO",
                    "no_telp_pelapor": "6285732939240",
                    "keterangan_pelapor": "MUTASI_K (G9923020188747:token reject) - tidak bisa mengisi token listrik, sudah top up 2 kali tapi tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5423020106918",
                    "waktu_lapor": "01/02/2023 18:20:43",
                    "waktu_response": "01/02/2023 18:43:59",
                    "waktu_recovery": "01/02/2023 18:58:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 888,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andry Hudarojat",
                    "alamat_pelapor": "DE SA KOPI BL R 5/5",
                    "no_telp_pelapor": "6281268448664",
                    "keterangan_pelapor": "saya beli token di tokopedia tapi meter gagal diiisi. sdh saya pastikan no nya benar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106920",
                    "waktu_lapor": "01/02/2023 18:20:59",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675275659,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tjok Visnu",
                    "alamat_pelapor": "DN KRAJAN KECIK No.0 RT.8 RW.2 BESUK",
                    "no_telp_pelapor": "6281359434871",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5323020100799",
                    "waktu_lapor": "01/02/2023 18:21:28",
                    "waktu_response": "01/02/2023 18:48:18",
                    "waktu_recovery": "01/02/2023 18:57:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 555,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000271356",
                    "nama_pelapor": "IBU IKA ",
                    "alamat_pelapor": "GG HALTEU NO 28 RT-01/ RW-02 KEL TURANGGA KEC LENGKONG KOTA BDG",
                    "no_telp_pelapor": "081221906262",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI  BCA. PTL MINTA SEGERA DISAMBUNG. (RUMAH KOSONG , KEMARIN DILAKUKAN PEMUTUSAN )\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5523020100787",
                    "waktu_lapor": "01/02/2023 18:21:41",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675275701,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "2296",
                    "nama_pelapor": "BP STEFANUS",
                    "alamat_pelapor": "DS  LOMBANG JL JOKO TOLIK KOMPK AKPER NO 2 RT - RW - KEC BARURAMBAT TIMUR KAB PAMEKASAN. LOKASI DKT POLITEKNIK AKPER ",
                    "no_telp_pelapor": "08195555114",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 14\\nNO TOKEN 6209 0293 8585 7630 1609 / YBS LAPOR KEMBALI MINTA DIKONFIRMASI SEGERA CC.53.ADY",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020106925",
                    "waktu_lapor": "01/02/2023 18:21:52",
                    "waktu_response": "01/02/2023 18:24:50",
                    "waktu_recovery": "01/02/2023 19:17:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 3170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010970688",
                    "nama_pelapor": "BP SAHRIZAL SYARIF",
                    "alamat_pelapor": "JL BATU RADEN 1 BLOK 4 NO 37 RT-000 / RW-00 KEL PENGASINAN KEC RAWA LUMBU KAB BEKASI JAWA BARAT DEKAT KEMANG PRATAMA",
                    "no_telp_pelapor": "0811979520",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEB 23  STAND AKHIR 25781 ST APP TGL 01/02/23 = 25291 RUMAH TIDAK HUNI DAN BERPAGAR. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN FEB 2023 . PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5523020100788",
                    "waktu_lapor": "01/02/2023 18:21:53",
                    "waktu_response": "01/02/2023 18:32:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 649,
                    "durasi_recovery_time": 33913609,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01118477197",
                    "nama_pelapor": "BP ALHARI ",
                    "alamat_pelapor": "JL KARANG KERAKAS RT 1 RW 1 DS SEGARA KATON KEC GANGGA KAB LOMBOK UTARA LOKASI : DEKAT POLRES LOMBOK UTARA",
                    "no_telp_pelapor": "081237420214",
                    "keterangan_pelapor": "MUTASI_K (G9923020188661:mohon dibantu thx) - 1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 555, NO TOKEN : 6046 4572 4933 8077 0777",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG"
                },
                {
                    "no_laporan": "K5423020106927",
                    "waktu_lapor": "01/02/2023 18:22:06",
                    "waktu_response": "01/02/2023 18:29:39",
                    "waktu_recovery": "01/02/2023 19:37:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 453,
                    "durasi_recovery_time": 4098,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sofian hidayat",
                    "alamat_pelapor": "jl Beruang Raya D1 no.31 ,dekat SMA Negeri 1 Cikarang Pusat",
                    "no_telp_pelapor": "628118468348",
                    "keterangan_pelapor": "Tagihan melonjak akibat kesalahan pencatatan pencatatan nomer kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106928",
                    "waktu_lapor": "01/02/2023 18:22:26",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675275746,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ari / AriWathani ",
                    "alamat_pelapor": "JLN NEUNINGAN LENDANG LEKONG, GANG HAJI UMAR 3, KELURAHAN MANDALIKA, KECAMATAN SANDUBAYA, KOTA MATARAM, NUSA TENGGARA BARAT",
                    "no_telp_pelapor": "087846155064",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 09/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN KEYPAD RUSAK TERKAIT NO. LAPOR G9923010963577. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 189 DAN PEMBELIAN TGL.09/01/2023 DENGAN NO TOKEN 5145 5653 7630 3381 4649 YANG BELUM DIINPUT PADA APP LAMA. MOHON DAPAT DIKONVERSI KE APP BARU (45102193518). TERKAIT LAPORAN K5223012700958, INFO PELANGGAN SUDAH DIHUBUNGI OLEH PETUGAS MENGINFORMASIKAN AKAN SEGERA DITANGANI NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT.",
                    "media": "Twitter",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020106929",
                    "waktu_lapor": "01/02/2023 18:22:18",
                    "waktu_response": "01/02/2023 18:25:39",
                    "waktu_recovery": "01/02/2023 19:46:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 4833,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUNARTI",
                    "alamat_pelapor": "JL PER BINONG PERMAI BLK L4-2 RT 10 RW 16 KEL BINONG KEC CURUG KAB TANGERANG \\nACUAN LOKASI DKT SEKOLAH SD BINONG 6 ",
                    "no_telp_pelapor": "081282795093",
                    "keterangan_pelapor": "MOHON TINDAK UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT AKAN DILAKUKAN RENOVASI RUMAH, YBS MENGAKU SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106930",
                    "waktu_lapor": "01/02/2023 18:22:35",
                    "waktu_response": "01/02/2023 18:43:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1235,
                    "durasi_recovery_time": 33912981,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GUNARSO",
                    "alamat_pelapor": "JL BANGKA XII NO 6E KEMBANG RESIDENCE RT-/- KEL PELA MAMPANG KEC MAMPANG PRAPATAN KOTA JAKSEL 12720 ",
                    "no_telp_pelapor": "081226263070",
                    "keterangan_pelapor": "MUTASI_K (G9923020188710:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 39 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106933",
                    "waktu_lapor": "01/02/2023 18:22:48",
                    "waktu_response": "01/02/2023 18:24:14",
                    "waktu_recovery": "01/02/2023 18:56:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 1961,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jepri",
                    "alamat_pelapor": "JL RANCHO INDAH No.0 RT.8 RW.2 TJ BARAT",
                    "no_telp_pelapor": "6281806295269",
                    "keterangan_pelapor": "mohon bantuannya,mau tambah daya ada keterangan ada proses yg belum selesai ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106936",
                    "waktu_lapor": "01/02/2023 18:23:30",
                    "waktu_response": "01/02/2023 18:32:48",
                    "waktu_recovery": "01/02/2023 18:33:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 63,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK BUDI",
                    "alamat_pelapor": "JL JL.KOSAMBI NO 165/34C RT007 RW012 KEBON , KEBON PISANG, SUMUR BANDUNG, KOTA BANDUNG, JAWA BARAT",
                    "no_telp_pelapor": "085287977919",
                    "keterangan_pelapor": "MOHON INFORMAS DAN PENYELESAIAN PADA TGL 01/02/23 PETUGAS DATANG REALISASI PB DENGAN NO REG 5356312079122, DAN MEMINTA SEJUMLAH UANG  (RP 500.000,- SUDAH DBERIKAN ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020106946",
                    "waktu_lapor": "01/02/2023 18:24:46",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675275886,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yongki Gita Pradana",
                    "alamat_pelapor": "JL RADEN PATAH No.091 RT.007 RW.02 SIDOKUMPUL",
                    "no_telp_pelapor": "6282335459220",
                    "keterangan_pelapor": "Stroom/Token yang dimasukan tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020106947",
                    "waktu_lapor": "01/02/2023 18:24:56",
                    "waktu_response": "01/02/2023 18:56:06",
                    "waktu_recovery": "01/02/2023 19:58:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1870,
                    "durasi_recovery_time": 3751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "konter usup",
                    "alamat_pelapor": "JL P SINGKEP GNUNG LANGGAR No.0 RT.0 RW.0 SABAH BALA",
                    "no_telp_pelapor": "6285377663360",
                    "keterangan_pelapor": "gagal token\\n5079-0884-1773-2970-3063/MARTUTI/R1M/900VA/13.5KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020106950",
                    "waktu_lapor": "01/02/2023 18:25:17",
                    "waktu_response": "01/02/2023 18:26:36",
                    "waktu_recovery": "01/02/2023 19:31:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 79,
                    "durasi_recovery_time": 3876,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KODARIAH",
                    "alamat_pelapor": "JL RAWA KUDA RANGGON KP RAWA KUDA RT.06/03 NO.10 DS KARANG HARUM KEC KEDUNG WARINGIN KAB BEKASI JABAR. LOKASI : SEBELUM KLINIK MITRA SEHAT",
                    "no_telp_pelapor": "089665158587",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 11.85 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106953",
                    "waktu_lapor": "01/02/2023 18:25:18",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675275918,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "solihati",
                    "alamat_pelapor": "KP PABUARAN PONCOL No.0 RT.001 RW.11 KD.WARINGN",
                    "no_telp_pelapor": "6281316963774",
                    "keterangan_pelapor": "tidak bisa mengisi token pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020106959",
                    "waktu_lapor": "01/02/2023 18:25:41",
                    "waktu_response": "01/02/2023 18:34:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 517,
                    "durasi_recovery_time": 33913513,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajib p ida",
                    "alamat_pelapor": "DN WTN GNG WONOJATI No. RT.002 RW.01 JENGGAWAH",
                    "no_telp_pelapor": "6285233546888",
                    "keterangan_pelapor": "MUTASI_K (G9923020188664:bantu cek token tidak bisa di input ke meteran) - bantu cek token tidak bisa di input ke meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020106960",
                    "waktu_lapor": "01/02/2023 18:25:50",
                    "waktu_response": "01/02/2023 19:17:55",
                    "waktu_recovery": "01/02/2023 19:27:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3125,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jimmy antonius",
                    "alamat_pelapor": "JL WONOSARI RT 3/6 TKR",
                    "no_telp_pelapor": "6282173388520",
                    "keterangan_pelapor": " bapak petugas PLN soalnya kita mau mengisi saldo listrik tetapi gagal terus, isi token kita sudah hampir habis ini... mohon solusinya bapak petugas PLN... ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5423020106961",
                    "waktu_lapor": "01/02/2023 18:25:57",
                    "waktu_response": "01/02/2023 18:32:30",
                    "waktu_recovery": "01/02/2023 18:47:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 393,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imas masitoh",
                    "alamat_pelapor": "KP SINDANG JAYA No.0 RT.3 RW.6 SUKAMULYA",
                    "no_telp_pelapor": "6281214491431",
                    "keterangan_pelapor": "no token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106965",
                    "waktu_lapor": "01/02/2023 18:26:24",
                    "waktu_response": "01/02/2023 18:40:16",
                    "waktu_recovery": "01/02/2023 19:13:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 1993,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL. TANJUNG BARU ( 117, RT 4 RW 02, MANTUIL, BANJARMASIN SELATAN, KOTA BANJARMASIN, KALIMANTAN SELATAN",
                    "no_telp_pelapor": "0857878044318",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 13,0KWH",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020106966",
                    "waktu_lapor": "01/02/2023 18:26:35",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675275995,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yasar",
                    "alamat_pelapor": "Bobong",
                    "no_telp_pelapor": "6282195930133",
                    "keterangan_pelapor": "isi token gagak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOBONG"
                },
                {
                    "no_laporan": "K5423020106969",
                    "waktu_lapor": "01/02/2023 18:26:53",
                    "waktu_response": "01/02/2023 18:29:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 33913796,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rustam",
                    "alamat_pelapor": "Jl. Poros Bulukumba-Sinjai No.16",
                    "no_telp_pelapor": "6285333333080",
                    "keterangan_pelapor": "MUTASI_K (G9923020188656:gagal token) - pengisian token gagal padahal nomornya sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020106970",
                    "waktu_lapor": "01/02/2023 18:26:55",
                    "waktu_response": "01/02/2023 19:10:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2635,
                    "durasi_recovery_time": 33911321,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "satrio",
                    "alamat_pelapor": "kota batu,kecamatan orooro ombo,depan TPU gondorejo",
                    "no_telp_pelapor": "6285895191562",
                    "keterangan_pelapor": "MUTASI_K (G9923020188701:mohon bantuan gagal memasukkan token) - gagal memasukkan tokem,KWH meter menunjukkan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020106972",
                    "waktu_lapor": "01/02/2023 18:27:01",
                    "waktu_response": "01/02/2023 18:33:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 33913543,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suprianto",
                    "alamat_pelapor": "PR GRACE HILL LUBUK MINTURUN No. RT.1 RW.3",
                    "no_telp_pelapor": "6282169176122",
                    "keterangan_pelapor": "MUTASI_K (G9923020188663:lampu padam) - lampu mati hidup/berkedip kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020106973",
                    "waktu_lapor": "01/02/2023 18:27:29",
                    "waktu_response": "01/02/2023 18:57:28",
                    "waktu_recovery": "01/02/2023 19:44:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1799,
                    "durasi_recovery_time": 2843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi yudha",
                    "alamat_pelapor": "JL LETJEN B UTOYO KENTEN",
                    "no_telp_pelapor": "6282175667972",
                    "keterangan_pelapor": "migrasi kWh token blm d pasang, mhn  d tindak lanjuti untuk d pasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106978",
                    "waktu_lapor": "01/02/2023 18:28:45",
                    "waktu_response": "01/02/2023 18:29:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 33913785,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Rahman",
                    "alamat_pelapor": "DN BORONG NANGKA No.0 RT.0 RW.0 GANTARANG",
                    "no_telp_pelapor": "6285217171793",
                    "keterangan_pelapor": "MUTASI_K (G9923020188658:gagal token) - gagal masukka token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020106979",
                    "waktu_lapor": "01/02/2023 18:28:45",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675276125,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Christian",
                    "alamat_pelapor": "JL SUKALAYA III No.0 RT.000 RW.00 ARGASARI",
                    "no_telp_pelapor": "628122220606",
                    "keterangan_pelapor": "tidak bisa isi token listrik sesudah ganti daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106982",
                    "waktu_lapor": "01/02/2023 18:29:27",
                    "waktu_response": "01/02/2023 20:05:37",
                    "waktu_recovery": "01/02/2023 20:27:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5770,
                    "durasi_recovery_time": 1298,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ketut suka yanthi",
                    "alamat_pelapor": "JL KAYU TULANG GG EBONY CANG No.",
                    "no_telp_pelapor": "6281805670857",
                    "keterangan_pelapor": "Permintaan upgrade dari 7700 ke 11000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020106983",
                    "waktu_lapor": "01/02/2023 18:29:27",
                    "waktu_response": "01/02/2023 18:32:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 33913636,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elinda Yani",
                    "alamat_pelapor": "DN KALITEMU RT. RW. SUKADANA",
                    "no_telp_pelapor": "6285931314978",
                    "keterangan_pelapor": "masuk token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020106985",
                    "waktu_lapor": "01/02/2023 18:29:44",
                    "waktu_response": "01/02/2023 18:33:02",
                    "waktu_recovery": "02/02/2023 11:17:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 198,
                    "durasi_recovery_time": 60292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi Pasker",
                    "alamat_pelapor": "Jalan Tanpa Nama",
                    "no_telp_pelapor": "6285323883393",
                    "keterangan_pelapor": "gagal saat isi token. tolong minta no CT gak usah kirim pegawai, karna saya bisa memasukan sendiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUGU MULYO"
                },
                {
                    "no_laporan": "K5423020106987",
                    "waktu_lapor": "01/02/2023 18:29:57",
                    "waktu_response": "01/02/2023 18:36:25",
                    "waktu_recovery": "01/02/2023 19:39:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 388,
                    "durasi_recovery_time": 3760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADI PUTRA PRADANA",
                    "alamat_pelapor": "KP CIANTRA No. CIANTRA",
                    "no_telp_pelapor": "6281389405509",
                    "keterangan_pelapor": "kwh tidak bisa di belikan pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106988",
                    "waktu_lapor": "01/02/2023 18:29:57",
                    "waktu_response": "01/02/2023 18:52:44",
                    "waktu_recovery": "01/02/2023 19:20:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1367,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ulfa syafli nosa",
                    "alamat_pelapor": "JL WISMA LAPAI JAYA BLOK I No.9 RT.2 RW.6 KAMPUNG LA",
                    "no_telp_pelapor": "6282169710425",
                    "keterangan_pelapor": "ada ledakan di kwh meter, listrik di rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5423020106990",
                    "waktu_lapor": "01/02/2023 18:30:11",
                    "waktu_response": "01/02/2023 18:47:16",
                    "waktu_recovery": "01/02/2023 19:29:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1025,
                    "durasi_recovery_time": 2528,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nuryadi",
                    "alamat_pelapor": "Jl. H.Hasan Perak",
                    "no_telp_pelapor": "6282367283030",
                    "keterangan_pelapor": "kurang arus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PKL BRANDAN"
                },
                {
                    "no_laporan": "K5423020106992",
                    "waktu_lapor": "01/02/2023 18:30:23",
                    "waktu_response": "01/02/2023 18:36:31",
                    "waktu_recovery": "01/02/2023 19:38:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 3703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENA",
                    "alamat_pelapor": "JL CIANTRA NO 149 RT-7 / RW-4  KP CIANTRA  KEC CIKARANG SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "081323865301",
                    "keterangan_pelapor": "TGL 01/02/23 NO METER 56701910475 PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST BLOCKING PEMBELIAN, DAN PADA DATA AP2T TERDAPAT TS P2TL NAMUN BELUM MEMASUKI WAKTU JATUH TEMPO (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106993",
                    "waktu_lapor": "01/02/2023 18:30:27",
                    "waktu_response": "01/02/2023 19:29:37",
                    "waktu_recovery": "01/02/2023 19:32:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdulla",
                    "alamat_pelapor": "JL SAMBIYAN 165 GRD No. KONANG",
                    "no_telp_pelapor": "6283101481702",
                    "keterangan_pelapor": "Gagal Memasukkan Token Listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020106994",
                    "waktu_lapor": "01/02/2023 18:30:36",
                    "waktu_response": "01/02/2023 18:40:37",
                    "waktu_recovery": "01/02/2023 18:41:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 70,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzan",
                    "alamat_pelapor": "jalan parit lintang",
                    "no_telp_pelapor": "6283857747698",
                    "keterangan_pelapor": "token listrik tidak bisa masuk gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020106997",
                    "waktu_lapor": "01/02/2023 18:30:52",
                    "waktu_response": "01/02/2023 21:25:41",
                    "waktu_recovery": "01/02/2023 21:33:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10489,
                    "durasi_recovery_time": 494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aida Fitri",
                    "alamat_pelapor": "jln manggan gg puskesmas ",
                    "no_telp_pelapor": "6283198571118",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107004",
                    "waktu_lapor": "01/02/2023 18:32:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675276321,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "indah",
                    "alamat_pelapor": "PR GRAND FIRDAUS BLOK F No.50 RT.4 RW.8 MUNDU MESI",
                    "no_telp_pelapor": "6283162532599",
                    "keterangan_pelapor": "tembok putih biru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020107007",
                    "waktu_lapor": "01/02/2023 18:32:20",
                    "waktu_response": "01/02/2023 18:43:22",
                    "waktu_recovery": "01/02/2023 18:44:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 662,
                    "durasi_recovery_time": 83,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marsha ayu noor aida",
                    "alamat_pelapor": "JL W6CQ XJM No.",
                    "no_telp_pelapor": "6282257605393",
                    "keterangan_pelapor": "listrik padam karena ketika token di masukkan menunjukkan tulisan gagal terus, membutuhkan kode reset",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020107008",
                    "waktu_lapor": "01/02/2023 18:32:26",
                    "waktu_response": "01/02/2023 20:09:54",
                    "waktu_recovery": "01/02/2023 20:27:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5848,
                    "durasi_recovery_time": 1035,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ketut suka yanthi",
                    "alamat_pelapor": "JL KAYU TULANG GG EBONY CANG No.",
                    "no_telp_pelapor": "6281805670857",
                    "keterangan_pelapor": "Permohonan upgrade listrik dari 7700 ke 11000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020107009",
                    "waktu_lapor": "01/02/2023 18:32:35",
                    "waktu_response": "01/02/2023 19:12:54",
                    "waktu_recovery": "01/02/2023 19:27:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2419,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "satrio",
                    "alamat_pelapor": "kota batu, kecamatan orooro ombo depan TPU gondorejo",
                    "no_telp_pelapor": "6285895191562",
                    "keterangan_pelapor": "gagal memasukkan token,KWH meter menunjjukkan periksa, ID :513030939193",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020107012",
                    "waktu_lapor": "01/02/2023 18:33:35",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675276415,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KISMAN",
                    "alamat_pelapor": "JL RAYA KOLIRE DS TAKOMA NO. - RT-4 / RW-4 KEC TERNATE BARAT KOTA TERNATE PROV MALUKU UTARA >> DISEBELAH SEKOLAH SD N 62 KOTA TERNATE",
                    "no_telp_pelapor": "085298773302",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 24.86 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107016",
                    "waktu_lapor": "01/02/2023 18:34:20",
                    "waktu_response": "01/02/2023 19:19:26",
                    "waktu_recovery": "01/02/2023 20:54:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2706,
                    "durasi_recovery_time": 5730,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faried",
                    "alamat_pelapor": "DS GEDANG - GEDANG No.0 RT.0 RW.0 BATU PUTIH",
                    "no_telp_pelapor": "6282336111270",
                    "keterangan_pelapor": "sama kaya kemaren mas. udah diisi pulsa, tapi keluar gagal, padahal nomornya udah sama kayak yg di beli tadi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020107017",
                    "waktu_lapor": "01/02/2023 18:34:21",
                    "waktu_response": "01/02/2023 19:00:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1561,
                    "durasi_recovery_time": 33911949,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ngadiman",
                    "alamat_pelapor": "DK DUKUHAN No. RT.1 RW.3",
                    "no_telp_pelapor": "628388636735",
                    "keterangan_pelapor": "MUTASI_K (G9923020188689:kwh meter muncul tulisan periksa) - meteran listrik muncul tulisan PERIKSA mohon kirim kode temper ke no wa 081252601678",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5423020107018",
                    "waktu_lapor": "01/02/2023 18:34:30",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675276470,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mahrus Shaleh",
                    "alamat_pelapor": "DN TENGAH No. TLANGOH",
                    "no_telp_pelapor": "6281703330021",
                    "keterangan_pelapor": "saat memasukkan token listrik dan di enter, ternyata muncul kata \\\"gagal\\\". Hal ini terjadi terus menerus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020107019",
                    "waktu_lapor": "01/02/2023 18:34:38",
                    "waktu_response": "01/02/2023 21:52:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11864,
                    "durasi_recovery_time": 33901629,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "purwanto",
                    "alamat_pelapor": "JL RAYA NATAR No. TANJUNG SA",
                    "no_telp_pelapor": "6282175109874",
                    "keterangan_pelapor": "MUTASI_K (G9923020188861:listrik padam) - listrik padam sebagian.indomaret simpang batu puru. mohon segera di perbaiki trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAR"
                },
                {
                    "no_laporan": "K1223020100401",
                    "waktu_lapor": "01/02/2023 18:34:48",
                    "waktu_response": "01/02/2023 18:59:55",
                    "waktu_recovery": "01/02/2023 19:07:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1507,
                    "durasi_recovery_time": 431,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IAN FAUZI",
                    "alamat_pelapor": "JL. PATUMBAK PASAR7 NO.- RT01 RW 01 GG PEMBANGUNAN DS AJI BAHO KEC PATUMBAK KAB DELI SERDANG \\n DEKAT SEKOLAH SABILUNAZA ",
                    "no_telp_pelapor": "082365666645",
                    "keterangan_pelapor": "MOHON INFORMASI NO REGISTRASI ANGGSURAN TAGIHAN P2TL UNTUK IDPEL: 126150505993 AGAR KEDEPANNYA BSUIA DI BAYARKAN OLEH PELANGGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020107032",
                    "waktu_lapor": "01/02/2023 18:35:58",
                    "waktu_response": "01/02/2023 18:48:12",
                    "waktu_recovery": "01/02/2023 19:47:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 734,
                    "durasi_recovery_time": 3563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "husnik",
                    "alamat_pelapor": "KP OKABA No.0 RT.0 RW.0 MERAUKE",
                    "no_telp_pelapor": "628124061113",
                    "keterangan_pelapor": "nomor pelanggan di blokir. tidak bisa isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KURIK"
                },
                {
                    "no_laporan": "K5423020107033",
                    "waktu_lapor": "01/02/2023 18:35:59",
                    "waktu_response": "01/02/2023 18:37:06",
                    "waktu_recovery": "01/02/2023 18:47:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 603,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putra Arta",
                    "alamat_pelapor": "Jl. Taman Kebo Iwa No.10",
                    "no_telp_pelapor": "6287861395050",
                    "keterangan_pelapor": "5512012119124",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020107039",
                    "waktu_lapor": "01/02/2023 18:36:41",
                    "waktu_response": "01/02/2023 18:40:05",
                    "waktu_recovery": "01/02/2023 21:49:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 11336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISRO",
                    "alamat_pelapor": "JL DAMAR KENCANA VI BLOK DI/H 2 RT 03 RW 08 KEL. LEGOK KEC. LEGOK TANGGERANG //DEKAT TAMAN ",
                    "no_telp_pelapor": "0895323346513",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 22.08",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107041",
                    "waktu_lapor": "01/02/2023 18:36:59",
                    "waktu_response": "01/02/2023 19:19:58",
                    "waktu_recovery": "02/02/2023 07:36:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2579,
                    "durasi_recovery_time": 44174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GUNTUR ",
                    "alamat_pelapor": "JL DR RATULANGI NO 53K KEL MUMAJANG LUAR KEC MUMAJANG KOTA MAKASSAR \\nACUAN LOKASI BELAKANG CENTRAL BABY KIS / KK RUKO ",
                    "no_telp_pelapor": "08114131197",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 SERTA BK TELAH DILUNASI. APP DISEGEL. MOHON PTL DAPAT DISAMBUNG KEMBALI. CC.54.M_JAFAR 21.47; SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.KHOIRUL.LC 02/02/2023 PKL 02.37",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020107043",
                    "waktu_lapor": "01/02/2023 18:37:30",
                    "waktu_response": "01/02/2023 21:25:52",
                    "waktu_recovery": "01/02/2023 21:33:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10102,
                    "durasi_recovery_time": 477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aida Fitri",
                    "alamat_pelapor": "JL MANGAAN 8 LK.17 G.PUSKESMAS",
                    "no_telp_pelapor": "6283198571118",
                    "keterangan_pelapor": "isi saldo token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107045",
                    "waktu_lapor": "01/02/2023 18:37:52",
                    "waktu_response": "01/02/2023 18:43:13",
                    "waktu_recovery": "01/02/2023 18:47:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 280,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ucok Henky",
                    "alamat_pelapor": "JL GATOT SUBROTO No.0",
                    "no_telp_pelapor": "6285787768068",
                    "keterangan_pelapor": "tagihan sudah dibayar tetapi MCB belum dipasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5523020100800",
                    "waktu_lapor": "01/02/2023 18:38:23",
                    "waktu_response": "01/02/2023 19:14:59",
                    "waktu_recovery": "01/02/2023 20:32:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2196,
                    "durasi_recovery_time": 4640,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NILA ",
                    "alamat_pelapor": "JL ABDUL GANI PR BENTENG BLOK F NO 48 RT-12 / RW-2 KEL KALI BARU KEC CILODONG KOTA DEPOK ",
                    "no_telp_pelapor": "087887347293",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN TERTERA BLOCKING PEMBELIAN TIDAK ADA MUNCUL TS / ANGSURAN JATUH TEMPO SISA KWH 380",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5523020100801",
                    "waktu_lapor": "01/02/2023 18:38:31",
                    "waktu_response": "01/02/2023 22:47:05",
                    "waktu_recovery": "01/02/2023 23:04:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 14914,
                    "durasi_recovery_time": 1056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINI ",
                    "alamat_pelapor": "JL.PADANG SELATAN  PR.CENDANA MATA AIR  THP.II  BLOK D NO.24  KEL.MT AIR KEC.PADANG SELATAN  KOTA PADANG ",
                    "no_telp_pelapor": "087872416118",
                    "keterangan_pelapor": "KELUHAN BERULANG : K3223020100264, TGL 31/01/2023 APP DI BUNGGKAR  DAN DI TGL YANG SAMAM TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI.PTL MINTA SEGERA DISAMBUNG, ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020107056",
                    "waktu_lapor": "01/02/2023 18:39:24",
                    "waktu_response": "01/02/2023 19:35:25",
                    "waktu_recovery": "02/02/2023 00:19:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3361,
                    "durasi_recovery_time": 17020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hanny kharisma",
                    "alamat_pelapor": "JL INSP. MARZUKI LR. BAKTI No.",
                    "no_telp_pelapor": "6282158864070",
                    "keterangan_pelapor": "waktu pengisian token tertulis salah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107059",
                    "waktu_lapor": "01/02/2023 18:39:40",
                    "waktu_response": "01/02/2023 19:37:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3454,
                    "durasi_recovery_time": 33909737,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MATHERI",
                    "alamat_pelapor": "JLN RAYA KEMBANG MELAKA, DSN KAJUABUH LAOK DS LAR LAR KEC BANYUATES KAB SAMPANG MADURA",
                    "no_telp_pelapor": "087877445121",
                    "keterangan_pelapor": "MUTASI_K (G9923020188756:perlu pengecekan petugas) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 19.77.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5323020100813",
                    "waktu_lapor": "01/02/2023 18:40:36",
                    "waktu_response": "01/02/2023 18:48:32",
                    "waktu_recovery": "01/02/2023 18:54:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 339,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01327421176",
                    "nama_pelapor": "IBU ROSI",
                    "alamat_pelapor": "JL KUTA KENCANA BRT NO 9 RT3/5 KEL BOJONGLOA KIDUL KEC CIBADUYUT WETAN KOTA BANDUNG (DKT POS SATPAM)",
                    "no_telp_pelapor": "02254419638",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN REJECT. SISA STROOM 1727.71 (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107063",
                    "waktu_lapor": "01/02/2023 18:40:35",
                    "waktu_response": "01/02/2023 19:04:33",
                    "waktu_recovery": "01/02/2023 19:15:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1438,
                    "durasi_recovery_time": 644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LATIM",
                    "alamat_pelapor": "DN TAER AER RT. RW. PERIAN",
                    "no_telp_pelapor": "6282341638150",
                    "keterangan_pelapor": "pulsa token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107064",
                    "waktu_lapor": "01/02/2023 18:40:47",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675276847,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOH BASIR",
                    "alamat_pelapor": "DN PAKES PANAAN No.000 RT.0 RW.0 PALENGAAN",
                    "no_telp_pelapor": "6287750504145",
                    "keterangan_pelapor": "tidak bisa memasukkan token pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020107066",
                    "waktu_lapor": "01/02/2023 18:40:50",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675276850,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUDHI ARDIAN",
                    "alamat_pelapor": "Jl. Ahmad Dahlan No.70",
                    "no_telp_pelapor": "6281369380339",
                    "keterangan_pelapor": "Selamat malam saya mau melaporkan proses pasang baru tarif bisnis no register 1726012063469 (data terlampir) calon pelanggan ini proses pembayaran tgl 03 januari 2023 tp kwh blm jg keluar sedangkan no register 1726012063542 cetak bp tgl 06 januari 2023 kwh sdh terpasang, kalau memang secara teknis mau disurvei seharusnya yg proses tgl 03 duluan yg disurvei toh alamat dekat dengan ulp kalirejo, apa krn yg sdh keluar merupakan calpel dari sipemegang spk ?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALIREJO"
                },
                {
                    "no_laporan": "K5423020107071",
                    "waktu_lapor": "01/02/2023 18:41:44",
                    "waktu_response": "01/02/2023 18:50:13",
                    "waktu_recovery": "01/02/2023 19:08:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 509,
                    "durasi_recovery_time": 1124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMUD",
                    "alamat_pelapor": "JL RAYA MAUK KM 11 KP SEPATAN RT.004/004 NO.46 KEL SEPATAN KEC SEPATAN KAB TANGERANG. LOKASI SEBRANG INDOMARET / SAMPING GOLDEN CITY",
                    "no_telp_pelapor": "081283998616",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN PADA DISPLAY TERTERA GAGAL SETELAH UPDATE VKRN 43 \\n(PTL HAMPIR PADAM) SISA 65 KWH / 56032572673993874637",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107072",
                    "waktu_lapor": "01/02/2023 18:41:45",
                    "waktu_response": "01/02/2023 18:42:57",
                    "waktu_recovery": "01/02/2023 21:29:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 10020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hermawan Wijaya",
                    "alamat_pelapor": "PR CLUS BANYAN VILLE BLK H10 No.01 CILENGGANG",
                    "no_telp_pelapor": "62816842855",
                    "keterangan_pelapor": "the green cluster banyan ville H10 no.1",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107074",
                    "waktu_lapor": "01/02/2023 18:42:23",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 19:06:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675276943,
                    "durasi_recovery_time": 1675278384,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reza Ardiansyah Maheda",
                    "alamat_pelapor": "DS CUMPLENG No. RT.14 RW.4 BANGSRI",
                    "no_telp_pelapor": "6282298573827",
                    "keterangan_pelapor": "tegangan pada kwh meter tidak sampai 200",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020107075",
                    "waktu_lapor": "01/02/2023 18:42:29",
                    "waktu_response": "01/02/2023 18:47:04",
                    "waktu_recovery": "01/02/2023 19:12:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 1518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "moch rifai chalik",
                    "alamat_pelapor": "Perumahan Palam Indah Kav.14",
                    "no_telp_pelapor": "6285249993083",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020107077",
                    "waktu_lapor": "01/02/2023 18:42:43",
                    "waktu_response": "01/02/2023 18:43:41",
                    "waktu_recovery": "01/02/2023 19:08:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 1507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra Adhy Putra",
                    "alamat_pelapor": "Jl. Lasoso No.18",
                    "no_telp_pelapor": "6285796980472",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5223020101582",
                    "waktu_lapor": "01/02/2023 18:42:52",
                    "waktu_response": "01/02/2023 19:08:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1553,
                    "durasi_recovery_time": 33911446,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK TONI ",
                    "alamat_pelapor": "JALAN KI AGENG TAPA, PERUM GRIYA PEJAMBON RAYA BLOK C NOMOR 8 RT 01 RW 03 KEL. PEJAMBON KEC. SUMBER KAB. CIREBON, JAWA BARAT. ID 45611.",
                    "no_telp_pelapor": "089513085538",
                    "keterangan_pelapor": "MUTASI_K (G9923020188696:GAGAL INPUT TOKEN) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA",
                    "media": "Email",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020107078",
                    "waktu_lapor": "01/02/2023 18:42:49",
                    "waktu_response": "01/02/2023 18:56:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 821,
                    "durasi_recovery_time": 33912181,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sujiono",
                    "alamat_pelapor": "DN CETOK No.0 RT.17 RW.5 KARANGAN",
                    "no_telp_pelapor": "6285336757274",
                    "keterangan_pelapor": "MUTASI_K (G9923020188767:cek lokasi) - tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020107079",
                    "waktu_lapor": "01/02/2023 18:42:51",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675276971,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yasar",
                    "alamat_pelapor": "Bobong",
                    "no_telp_pelapor": "6282195930133",
                    "keterangan_pelapor": "isi token gagal mask",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOBONG"
                },
                {
                    "no_laporan": "K5423020107080",
                    "waktu_lapor": "01/02/2023 18:42:58",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675276978,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maman surahman",
                    "alamat_pelapor": "PR RUKO SENTRA BISNIS BLOK F No.21 MDN SATRIA",
                    "no_telp_pelapor": "62895353620717",
                    "keterangan_pelapor": "pak ko masi blum berubah ya masi 3500 blom 6600 knpa pak di setatus selesi tapi blom brubah ini gimana y  pak tindak lajut y ya pak masi blom ada permajan  ya pak  bisa di bantu pak untuk permajan ya pak ¿¿¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020107081",
                    "waktu_lapor": "01/02/2023 18:43:18",
                    "waktu_response": "01/02/2023 18:52:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 539,
                    "durasi_recovery_time": 33912434,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ifan Muzammil",
                    "alamat_pelapor": "Kandangan Timur RT. 07 RW. 04",
                    "no_telp_pelapor": "6285733237773",
                    "keterangan_pelapor": "Tolong dibantu Token bermasalah. GAGAL saat dimasukkan 32010571845. SUKSES SN: 5129-3657-6865-5125-1169/Fitri Astutik/R1M/900VA/13.6KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020107082",
                    "waktu_lapor": "01/02/2023 18:43:21",
                    "waktu_response": "01/02/2023 21:25:59",
                    "waktu_recovery": "01/02/2023 21:33:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9758,
                    "durasi_recovery_time": 461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aida Fitri",
                    "alamat_pelapor": "Jl. Mangaan VIII Ps. III No.3 gg puskesmas ",
                    "no_telp_pelapor": "6283198571118",
                    "keterangan_pelapor": "isi token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107083",
                    "waktu_lapor": "01/02/2023 18:44:06",
                    "waktu_response": "01/02/2023 19:01:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1053,
                    "durasi_recovery_time": 33911872,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsir ropik",
                    "alamat_pelapor": "fsn babadan ",
                    "no_telp_pelapor": "6285790259229",
                    "keterangan_pelapor": "MUTASI_K (G9923020188690:ct) - kwh meter menunjukan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5423020107084",
                    "waktu_lapor": "01/02/2023 18:44:14",
                    "waktu_response": "01/02/2023 18:59:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 926,
                    "durasi_recovery_time": 33911991,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "uthexx",
                    "alamat_pelapor": "JL OMBA RADE, KEC.W.TENGAH No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6281246199214",
                    "keterangan_pelapor": "MUTASI_K (G9923020188686:petugas cek ke lokasi) - meteran mati hidup gambar sakering terputus di layar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA BARAT DAYA"
                },
                {
                    "no_laporan": "K5423020107086",
                    "waktu_lapor": "01/02/2023 18:44:35",
                    "waktu_response": "01/02/2023 18:46:50",
                    "waktu_recovery": "01/02/2023 18:58:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizah A Gafur",
                    "alamat_pelapor": "DK KEL.TUBO No.0 RT.6 RW.2 TERNATE",
                    "no_telp_pelapor": "6281243177171",
                    "keterangan_pelapor": "nomor token tidak bisa diisi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107090",
                    "waktu_lapor": "01/02/2023 18:45:22",
                    "waktu_response": "01/02/2023 18:53:30",
                    "waktu_recovery": "01/02/2023 19:01:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 488,
                    "durasi_recovery_time": 459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAMALUDIN",
                    "alamat_pelapor": "JL TAMAN NAROGONG INDAH RAYA BLOK C23 NO.1 RT 07/13 KELURAHAN PENGASINAN, KECAMATAN RAWALUMBU, KOTA BEKASI",
                    "no_telp_pelapor": "081316556910",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI LAYANAN PROSES GESER APP DENGAN NOMOR AGENDA 537410562301302257 DAN NO REG 5374133004431. BIAYA MATERIAL TELAH DILUNASI PADA TANGGAL 30/01/23. HINGGA SAAT INI BELUM ADA REALIASI PENYAMBUNGAN.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020101587",
                    "waktu_lapor": "01/02/2023 18:45:44",
                    "waktu_response": "01/02/2023 19:28:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2546,
                    "durasi_recovery_time": 33910281,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDAH SAFITRI",
                    "alamat_pelapor": "JL MAKAM KEMBAR RT9 RW1 KEL KARANGLEGI KEC TRANGKIL KAB PATI > DEKAT MAKAM KEMBAR",
                    "no_telp_pelapor": "085290134750",
                    "keterangan_pelapor": "MUTASI_K (G9923020188713:Pengamanan Pohom di jaringan) - MOHON PENGAMANAN JARINGAN UNTUK TGL 02/02/2023  KARENA PENEBANGAN POHON DARI PUKUL 09:00-10:00 DIKARENA POHON TERKENA KE KABEL JTR",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JUWANA"
                },
                {
                    "no_laporan": "K5423020107091",
                    "waktu_lapor": "01/02/2023 18:45:43",
                    "waktu_response": "01/02/2023 19:11:28",
                    "waktu_recovery": "01/02/2023 21:10:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1545,
                    "durasi_recovery_time": 7170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kurwandi Setiawan Putra",
                    "alamat_pelapor": "PR ATRANI RESIDENCE C-34 SIDORAHAYU WAGIR No.34 RT.28 RW.4 WAGIR",
                    "no_telp_pelapor": "6285725759998",
                    "keterangan_pelapor": "muncul periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020107094",
                    "waktu_lapor": "01/02/2023 18:45:52",
                    "waktu_response": "01/02/2023 18:58:38",
                    "waktu_recovery": "01/02/2023 19:41:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 2554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sufiyan",
                    "alamat_pelapor": "JL MESJID II L.PAKAM",
                    "no_telp_pelapor": "6285373087269",
                    "keterangan_pelapor": "bulan kemarin tanggal 23 saya foto kan meter , tercatat di aplikasi pemakaian hanya sebanyak 204 kwh dan nominal yang harus di bayar hanya 300 ribuan , kenapa sekarang tercatat harus bayar 600 ribu lebih, saya pastikan ini kesalahan.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020107095",
                    "waktu_lapor": "01/02/2023 18:45:58",
                    "waktu_response": "01/02/2023 19:29:30",
                    "waktu_recovery": "01/02/2023 19:32:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2612,
                    "durasi_recovery_time": 177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohzain Putra",
                    "alamat_pelapor": "DS LARANGAN NYORMANIS 195 No. BLEGA",
                    "no_telp_pelapor": "6287722887429",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107099",
                    "waktu_lapor": "01/02/2023 18:46:31",
                    "waktu_response": "01/02/2023 19:06:48",
                    "waktu_recovery": "01/02/2023 19:10:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1217,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ginanjar",
                    "alamat_pelapor": "DS KALIKIDANG KEL KALIKIDANG KEC SUKARAJA No.0 RT.1 RW.1 0",
                    "no_telp_pelapor": "6281229016169",
                    "keterangan_pelapor": "KWH Pulsa ga Pernah Habis atau berkurang.\\ntolong Bisa di cek . takut nanti macet.\\nTerimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUMAS"
                },
                {
                    "no_laporan": "K5423020107100",
                    "waktu_lapor": "01/02/2023 18:46:33",
                    "waktu_response": "01/02/2023 19:37:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3031,
                    "durasi_recovery_time": 33909747,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sultan Ajaib",
                    "alamat_pelapor": "JL RAYA BRINGINKONING No.0 RT.1 RW.1 BANYUATES",
                    "no_telp_pelapor": "6282330787300",
                    "keterangan_pelapor": "MUTASI_K (G9923020188753:perlu pengecekan petugas) - keluar tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020107101",
                    "waktu_lapor": "01/02/2023 18:46:33",
                    "waktu_response": "01/02/2023 19:29:24",
                    "waktu_recovery": "01/02/2023 19:32:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2571,
                    "durasi_recovery_time": 176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syafira",
                    "alamat_pelapor": "Jl. Benkarsah",
                    "no_telp_pelapor": "6285895239584",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107102",
                    "waktu_lapor": "01/02/2023 18:46:40",
                    "waktu_response": "01/02/2023 18:57:06",
                    "waktu_recovery": "01/02/2023 19:21:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 1468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAIFUDIN",
                    "alamat_pelapor": "JL JL TG DUREN VII GG V NO 397",
                    "no_telp_pelapor": "6285692235241",
                    "keterangan_pelapor": "Nomer token tidak bisa dimasukkan ke meteran listriknya muncul keterangan GAGAL ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020107104",
                    "waktu_lapor": "01/02/2023 18:47:20",
                    "waktu_response": "01/02/2023 19:01:25",
                    "waktu_recovery": "01/02/2023 19:22:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 845,
                    "durasi_recovery_time": 1239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERU",
                    "alamat_pelapor": "JL RAYA HANKAM GG RAMBUTAN NO 36 RT 8/RW 8 KEL JATIMURNI KEC PONDOK MELATI KOTA BEKASI // ACUAN BELAKANG MASJID AL-HIDAYAH ",
                    "no_telp_pelapor": "089675938904",
                    "keterangan_pelapor": "TGL 31/01/23  PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO. MOHON  SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN.  SESUAI INFO PELANGGAN PETUGAS MENGINFORMASIKAN DIJANJIKAN 2 HARI NAMUN BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107105",
                    "waktu_lapor": "01/02/2023 18:47:14",
                    "waktu_response": "01/02/2023 19:09:04",
                    "waktu_recovery": "01/02/2023 19:28:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1310,
                    "durasi_recovery_time": 1141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000053435",
                    "nama_pelapor": "BP ARIE",
                    "alamat_pelapor": "JALAN LANUD SURYADARMA GANG MARGA BHAKTI NO 37 RT 16/05 KALIJATI BARAT SUBANG JAWA BARAT",
                    "no_telp_pelapor": "085220156205",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023= 6132, ST APP TGL 01/02/2023 = 6285. REK (BELUM DILUNASI). (DIHUNI, TIDAK BERPAGAR, APP TERJANGKAU, PETUGAS RITIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020107106",
                    "waktu_lapor": "01/02/2023 18:47:27",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675277247,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariyanto Yudi P",
                    "alamat_pelapor": "PR MUSTIKA VILLAGE BLOK A.05 No.27 SUKAMULYA",
                    "no_telp_pelapor": "6281779996464",
                    "keterangan_pelapor": "token listrik gagal ketika di input",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107107",
                    "waktu_lapor": "01/02/2023 18:47:54",
                    "waktu_response": "02/02/2023 04:44:54",
                    "waktu_recovery": "02/02/2023 06:52:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 35820,
                    "durasi_recovery_time": 7670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUDIN LAISI",
                    "alamat_pelapor": "PR BTN DOYO PERMAI BLOK-J NO. 29 KEC SENTANI KAB JAYAPURA ACUAN DEKAT MASJID",
                    "no_telp_pelapor": "082248939569",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. TGL 27/01/23 PERGANTIAN APP PRABAYAR KARENA RUSAK. LG DIBERIKAN. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA TOKEN YANG BELUM DIINPUT PADA APP BARU / (MASIH TERDAPAT SISA :138 KWH  PADA APP LAMA (ID METER : 45009509543) ). YBS MENGINGINKAN AGAR  (SISA KWH / TOKEN ) TSB DAPAT DIKONVERSI KE APP BARU (ID METER :45099423738 )) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SENTANI"
                },
                {
                    "no_laporan": "K5423020107108",
                    "waktu_lapor": "01/02/2023 18:47:52",
                    "waktu_response": "01/02/2023 19:37:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2989,
                    "durasi_recovery_time": 33909710,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "oskander tiberti olla",
                    "alamat_pelapor": "Oelomin",
                    "no_telp_pelapor": "6281278237761",
                    "keterangan_pelapor": "MUTASI_K (G9923020188728:tolong TL) - lampu padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020107109",
                    "waktu_lapor": "01/02/2023 18:48:15",
                    "waktu_response": "01/02/2023 18:56:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 475,
                    "durasi_recovery_time": 33912201,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK AWALUDIN/awaludin.udin.14224",
                    "alamat_pelapor": "RT.10 RW.03 DSN. BANARAN DESA TIMAHAN. KEC. KAMPAK. KAB TRENGGALEK. PROV. JAWA TIMUR",
                    "no_telp_pelapor": "085204190379",
                    "keterangan_pelapor": "MUTASI_K (G9923020188770:cek lokasi) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 105,74 (PTL TIDAK PADAM)",
                    "media": "Instagram",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020107111",
                    "waktu_lapor": "01/02/2023 18:48:22",
                    "waktu_response": "01/02/2023 19:37:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2969,
                    "durasi_recovery_time": 33909700,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yanto Bota",
                    "alamat_pelapor": "tankolo",
                    "no_telp_pelapor": "6281239152287",
                    "keterangan_pelapor": "MUTASI_K (G9923020188737:pemeriksaan ) - tidak bisa isi pulsa.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020107115",
                    "waktu_lapor": "01/02/2023 18:49:09",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 19:53:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675277349,
                    "durasi_recovery_time": 1675281202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariyanto Yudi P",
                    "alamat_pelapor": "PR MUSTIKA VILLAGE BLOK A.05 No.27 SUKAMULYA",
                    "no_telp_pelapor": "6281779996464",
                    "keterangan_pelapor": "token keterangan gagal ketika di input",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107116",
                    "waktu_lapor": "01/02/2023 18:49:14",
                    "waktu_response": "01/02/2023 18:54:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 341,
                    "durasi_recovery_time": 33912276,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Migel Sarimata",
                    "alamat_pelapor": "XX KE NARILANG No.0 RT. RW.",
                    "no_telp_pelapor": "6282144552052",
                    "keterangan_pelapor": "MUTASI_K (G9923020188678:Butuh penanganan petugas yantek) - ada 4 rumah yg meter mati,, ,,sedangkan yg laen menyala semua ¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALABAHI"
                },
                {
                    "no_laporan": "K5423020107119",
                    "waktu_lapor": "01/02/2023 18:49:57",
                    "waktu_response": "01/02/2023 19:01:37",
                    "waktu_recovery": "01/02/2023 19:19:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 700,
                    "durasi_recovery_time": 1051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "343320",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL RAYA PEKAYON NO.15 RT-2 / RW-1 KEL JAKASETIA KEC BEKASI SELATAN KOTA BEKASI JABAR. ACUAN LOKASI: POM BENSIN VIVO",
                    "no_telp_pelapor": "081288188846",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER SR, DIKARENAKAN SR TSB MELEWATI TANAH TETANGGA, PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107121",
                    "waktu_lapor": "01/02/2023 18:50:02",
                    "waktu_response": "01/02/2023 20:03:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4392,
                    "durasi_recovery_time": 33908177,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wawan gunawan",
                    "alamat_pelapor": "Jl. Kenanga No.24",
                    "no_telp_pelapor": "6281359672251",
                    "keterangan_pelapor": "ini ko  kwm  cepet banget muter nya padahal pemakai biasa saja  sejak di perbaiki kabel nya \\ntagihan nya ko bisa naik 2kali lipat  y biasa 270.000 sekarang sampai 514.000 udah 2bulan nii daya  listrik 900watt\\nmakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5323020100818",
                    "waktu_lapor": "01/02/2023 18:50:20",
                    "waktu_response": "01/02/2023 18:58:23",
                    "waktu_recovery": "01/02/2023 21:41:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 9771,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002482133",
                    "nama_pelapor": "BP. ARIEF SURYADI",
                    "alamat_pelapor": "JL KARANG GETAS NO 112 KEL CIREBON KOTA KOTA CRB     \\n",
                    "no_telp_pelapor": "0231203309",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN SUDAH DATANG KE KANTOR PLN UNTUK PERMOHONAN BERHENTI BERLANGGANAN SELAMANYA DIKARENAKAN KWH METER SUDAH TIDAK TERPAKAI DAN MEMINTA UJL , NAMUN SAMPAI SAAT INI BELUM ADA TINDAK LANJUTNYA, MOHON KONFIRMASI PELANGGAN. // 19:08 01/02/2023 / LAPOR ULANG (MENANYAKAN PENGEMBALIAN UJL NYA) / CC.53.ADRIAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020107123",
                    "waktu_lapor": "01/02/2023 18:50:24",
                    "waktu_response": "01/02/2023 21:26:08",
                    "waktu_recovery": "01/02/2023 21:33:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9344,
                    "durasi_recovery_time": 446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aida Fitri",
                    "alamat_pelapor": "Jl. MANGGAAN VIII NO.03 GG PUSKESMAS RT--RW-- KEL MABAR KEC  MEDAN DELI KOTA MEDAN //LOKASI DEKAT DENGAN PUSKESMAS\\n",
                    "no_telp_pelapor": "6283198571118",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL HAMPIR PADAM SISA PULSA PELANGGAN 2.10 KWH. PELANGGAN TELAH MENGHUBUNGI KEMBALI KE PLN 123, DIKARENAKAN BELUM ADA PENANGANAN MAUPUN KONFIRMASI DARI PETUGAS. MOHON TINDAK LANJUT DAN PENYELESAIANNYA.\\nCC.52.ISMAIL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107124",
                    "waktu_lapor": "01/02/2023 18:50:35",
                    "waktu_response": "01/02/2023 19:01:46",
                    "waktu_recovery": "01/02/2023 19:21:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 1160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "JL KEMANG SARI 2 NO 2F RT 01/01  KEL JATIBENING BARU KEC PONDOK GEDE BEKASI ACUAN LOKASI CLUSTER KE 2 ( PALING POJOK ) ",
                    "no_telp_pelapor": "081385642046",
                    "keterangan_pelapor": " \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" SISA TOKEN : 141.10",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107125",
                    "waktu_lapor": "01/02/2023 18:50:31",
                    "waktu_response": "01/02/2023 18:54:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 33912326,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yhakiyatun",
                    "alamat_pelapor": "DS PENGKOL RT.0 RW.0 PENGKOL",
                    "no_telp_pelapor": "6287831762140",
                    "keterangan_pelapor": "MUTASI_K (G9923020188676:Bantuannya tegangan dicek di lokasi) - beberapa hari ini voltase listrik sering turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5423020107126",
                    "waktu_lapor": "01/02/2023 18:50:33",
                    "waktu_response": "01/02/2023 19:26:07",
                    "waktu_recovery": "01/02/2023 19:34:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2134,
                    "durasi_recovery_time": 521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LALU SATRIA EFENDI",
                    "alamat_pelapor": "KP KALBUH No. RT.3 RW.3 KWANG RUND",
                    "no_telp_pelapor": "6281917971336",
                    "keterangan_pelapor": "Mohon bantuannya meter tidak bisa dimasukkan token pulsanya¿ ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107127",
                    "waktu_lapor": "01/02/2023 18:50:37",
                    "waktu_response": "01/02/2023 18:58:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 33912051,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "indah",
                    "alamat_pelapor": "PR GRAND FIRDAUS BLOK F No.50 RT.4 RW.8 MUNDU MESI",
                    "no_telp_pelapor": "6283162532599",
                    "keterangan_pelapor": "MUTASI_K (G9923020188685:EKS KRN) - setiap masukin nomer token pulsa gagal . kwh enggak bertambah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020107128",
                    "waktu_lapor": "01/02/2023 18:50:41",
                    "waktu_response": "01/02/2023 18:55:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33912245,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan nurauni",
                    "alamat_pelapor": "talle talle",
                    "no_telp_pelapor": "628884323751",
                    "keterangan_pelapor": "MUTASI_K (G9923020188679:akan di tindaklanjuti tim yanggu) - voucher listrik gagal terisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANETE"
                },
                {
                    "no_laporan": "K5423020107130",
                    "waktu_lapor": "01/02/2023 18:51:03",
                    "waktu_response": "01/02/2023 19:04:07",
                    "waktu_recovery": "01/02/2023 20:10:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 784,
                    "durasi_recovery_time": 3989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "GUPRAN",
                    "alamat_pelapor": "samping masjid dusun dasan dao, desa ranggagata, kecamatan Praya barat daya kabupaten lombok Tengah.",
                    "no_telp_pelapor": "6283125615447",
                    "keterangan_pelapor": "KWH sering jeglek sekitar jarak / 15 menit",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107131",
                    "waktu_lapor": "01/02/2023 18:51:52",
                    "waktu_response": "01/02/2023 19:09:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1037,
                    "durasi_recovery_time": 33911422,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vivi Virnanda",
                    "alamat_pelapor": "DN BANARAN II KEL.BANARAN No.0 RT.9 RW.2 PLAYEN",
                    "no_telp_pelapor": "62859123172533",
                    "keterangan_pelapor": "MUTASI_K (G9923020188699:ditindaklanjuti ) - Selamat malam mohon ijin lapor, gangguan pada kwh kami tertera PERIKSA .mohon kode reset nya , terimakasih sebelumnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020107132",
                    "waktu_lapor": "01/02/2023 18:51:57",
                    "waktu_response": "01/02/2023 19:27:09",
                    "waktu_recovery": "01/02/2023 19:53:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2112,
                    "durasi_recovery_time": 1566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ano",
                    "alamat_pelapor": "Jl. Kp. Pamahan Setya Mulya No.71",
                    "no_telp_pelapor": "628986740703",
                    "keterangan_pelapor": "listrik orang tua kami SELALU TERTULIS \\n,PERIKSA DAN LAMPU NYA MATI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107133",
                    "waktu_lapor": "01/02/2023 18:51:58",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675277518,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAHAB",
                    "alamat_pelapor": "DN KOBASANAH No. PANGBATOK",
                    "no_telp_pelapor": "6285920003113",
                    "keterangan_pelapor": "MOHON BANTUANNYA KEPADA BAPAK TERHORMAT PLN MENTA TOLONG GAGAL TERUS MASUKAN TOKEN LISTRIK ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020107136",
                    "waktu_lapor": "01/02/2023 18:52:17",
                    "waktu_response": "01/02/2023 19:39:34",
                    "waktu_recovery": "01/02/2023 19:48:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2837,
                    "durasi_recovery_time": 526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00000000000000000PKS2807",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL ARWANA 8 KK TLG PASIR RAYA D8 5 RT-10/ RW-08 KEL SUKASARI KEC SERANG BARU KAB BEKASI JAWA BARAT ACUAN MASJID PASIR RAYA",
                    "no_telp_pelapor": "081292075300",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN, TGL 02/01/23 PELANGGAN KESULITAN MELAKUKAN PENGINPUTAN PEMBELIAN TOKEN KETERANGAN BLOCKING PEMBELIAN PULSA TOKEN. DATA PADA AP2T TIDAK TERDAPAT TAGIHAN SUSULAN (PTL HAMPIR PADAM) SISA 11,6 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107137",
                    "waktu_lapor": "01/02/2023 18:52:32",
                    "waktu_response": "01/02/2023 18:57:34",
                    "waktu_recovery": "01/02/2023 19:21:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 1463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP VIKTOR",
                    "alamat_pelapor": "JL PESING KONENG RT 7 RW 8 NO 63 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ACUAN LOKASI DEPAN RUMAH KETUA RT ",
                    "no_telp_pelapor": "081296166652",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM) SISA 78.49 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K3223020100411",
                    "waktu_lapor": "01/02/2023 18:52:53",
                    "waktu_response": "01/02/2023 19:15:28",
                    "waktu_recovery": "01/02/2023 19:38:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1355,
                    "durasi_recovery_time": 1404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0010741770000",
                    "nama_pelapor": "BP ANJAR/IBU MIKA",
                    "alamat_pelapor": "JL. PARANG GEBYAR NO.5, RT5/RW5, PERUM CEMANI, KEL BANARAN, KEC GROGOL, KAB SUKOHARJO",
                    "no_telp_pelapor": "082236433320",
                    "keterangan_pelapor": "TGL 25/02/2023 TUNGGAKAN REK JANUARI 2023. BERIKUT BK TELAH DILUNASI VIA PETUGAS. PTL MINTA SEGERA DISAMBUNG, DILOKASI TERKENDALA BONGKAR RAMPUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATENG )"
                },
                {
                    "no_laporan": "K5423020107140",
                    "waktu_lapor": "01/02/2023 18:52:46",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675277566,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad sodik",
                    "alamat_pelapor": "DN DAMABUH LAOK JAMBRINGIN No.0 PROPPO",
                    "no_telp_pelapor": "6287758865343",
                    "keterangan_pelapor": "ketika memasukkan token gagal, nama MANNAN, nomor meter, 32110245258, alamat Dsn demmabuh laok, jambringin, proppo....nomor hp 087758865343",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5323020100821",
                    "waktu_lapor": "01/02/2023 18:52:57",
                    "waktu_response": "01/02/2023 19:00:04",
                    "waktu_recovery": "01/02/2023 19:37:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 427,
                    "durasi_recovery_time": 2261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001013404",
                    "nama_pelapor": "BP SONI ",
                    "alamat_pelapor": "JL KAPTEN YUSUF GG BEBAS KP CIBOGEL NO 33 000 RT-001 / RW-08 KEL KOTA BATU KEC CIOMAS KAB BOGOR// DEKAT MESJID ",
                    "no_telp_pelapor": "02518480743",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TERKAIT LONJAKAN TAGIHAN LISTRIK BULAN DESEMBER 2022 DAN JANUARI 2023 PELANGGAN SUDAH DI KONFIRMASI UNTUK STAND DILOKASI SUDAH SESUAI NAMUN PELANGGAN INGIN DI KONFIRMASI PETUGAS TERKAIT LONJAKAN TSB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020107141",
                    "waktu_lapor": "01/02/2023 18:53:08",
                    "waktu_response": "01/02/2023 19:43:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3002,
                    "durasi_recovery_time": 33909381,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERTI",
                    "alamat_pelapor": "NOELMINA RT1/1 NO 0 DS NOELMINA KEC TAKARI ",
                    "no_telp_pelapor": "085217935319",
                    "keterangan_pelapor": "MUTASI_K (G9923020188744:tlg.di cek petugas) - MOHON PERIKSA APP PRABAYAR KWH DIRASA CEPAT HABIS SEJAK 1 TAHUN , SISA 1290KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020107142",
                    "waktu_lapor": "01/02/2023 18:53:22",
                    "waktu_response": "01/02/2023 19:23:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1787,
                    "durasi_recovery_time": 33910582,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muallimin",
                    "alamat_pelapor": "Dsn. Kmp.Templek timur lapangan selatan stasiun",
                    "no_telp_pelapor": "6289518915575",
                    "keterangan_pelapor": "MUTASI_K (G9923020188706:tegangan drop) - tegangan rendah tapi listrik menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLAKAH"
                },
                {
                    "no_laporan": "K5423020107144",
                    "waktu_lapor": "01/02/2023 18:53:33",
                    "waktu_response": "01/02/2023 19:08:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 917,
                    "durasi_recovery_time": 33911441,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti soleha",
                    "alamat_pelapor": "KP KOSAMBI No.0 RT.13 RW.4 SUKADIRI",
                    "no_telp_pelapor": "6289674155921",
                    "keterangan_pelapor": "MUTASI_K (G9923020188781:gangguan) - kWh tidak bisa di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107146",
                    "waktu_lapor": "01/02/2023 18:53:40",
                    "waktu_response": "01/02/2023 19:53:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3606,
                    "durasi_recovery_time": 33908745,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iswandi",
                    "alamat_pelapor": "Jl. Sumatra No.47",
                    "no_telp_pelapor": "6281339835985",
                    "keterangan_pelapor": "MUTASI_K (G9923020188761:GANGGUAN) - kabel KWH meter pecah/keluar asap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020107147",
                    "waktu_lapor": "01/02/2023 18:53:44",
                    "waktu_response": "01/02/2023 19:35:45",
                    "waktu_recovery": "02/02/2023 00:18:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 16991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Nicko Bagus Malikin",
                    "alamat_pelapor": "JL SUKAMAKMUR No.",
                    "no_telp_pelapor": "62895411347504",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107148",
                    "waktu_lapor": "01/02/2023 18:53:56",
                    "waktu_response": "01/02/2023 18:55:39",
                    "waktu_recovery": "01/02/2023 19:03:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 499,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elyeser Mujio",
                    "alamat_pelapor": "JL DS. KOTANAGAYA",
                    "no_telp_pelapor": "6282188871646",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOUTONG"
                },
                {
                    "no_laporan": "K5423020107149",
                    "waktu_lapor": "01/02/2023 18:54:04",
                    "waktu_response": "01/02/2023 19:37:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2627,
                    "durasi_recovery_time": 33909700,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUSRI NURDIAN MUSLIM",
                    "alamat_pelapor": "DN PATOMAN No.0 RT. 1 RW. 2 BLIMBING S",
                    "no_telp_pelapor": "6282302094224",
                    "keterangan_pelapor": "MUTASI_K (G9923020188738:perlu penanganan petugas) - tegangan naik turun, sampai sampai lampu padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020107151",
                    "waktu_lapor": "01/02/2023 18:54:36",
                    "waktu_response": "01/02/2023 19:21:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1633,
                    "durasi_recovery_time": 33910662,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KARA SINTA ",
                    "alamat_pelapor": "JL - DN NGRAME NO. - RT 01 RW 04  DK TEGAL SARI DS TAMANTIRTO KEC KASIHAN KAB BANTUL ",
                    "no_telp_pelapor": "081280663461",
                    "keterangan_pelapor": "MUTASI_K (G9923020188705:tlg dicek tiang yang dimaksud) - MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES PEMINDAHAN JARINGAN KELISTRIKAN DIALAMAT TERSEBUT DIKARENAKAN ADA RUMAH YANG AKAN DIROBOH DAN PELANGGAN MENGINGINKAN UNTUK DIBERIKAN PEMAHAMAN KEPADA WARGA SEKITAR PERIHAL PENGGUNAAN LISTRIK TERSEBUT. DENGAN ID PEL ... PEMOHON SEBAGAI PEMILIK BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020107153",
                    "waktu_lapor": "01/02/2023 18:54:52",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675277692,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "juliadi",
                    "alamat_pelapor": "batu rimpang",
                    "no_telp_pelapor": "6285333026845",
                    "keterangan_pelapor": "pengisian gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107154",
                    "waktu_lapor": "01/02/2023 18:55:04",
                    "waktu_response": "01/02/2023 19:55:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3645,
                    "durasi_recovery_time": 33908622,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sinar terang",
                    "alamat_pelapor": "DN NGAMPON DS WATESTANJUNG No. RT.12 RW.3",
                    "no_telp_pelapor": "6282232323822",
                    "keterangan_pelapor": "MUTASI_K (G9923020188773:listrik mati) - LISTRIK MATI, METER LISTRIK ADA TULISAN \\\"PERIKSA\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5523020100818",
                    "waktu_lapor": "01/02/2023 18:55:04",
                    "waktu_response": "01/02/2023 19:00:43",
                    "waktu_recovery": "01/02/2023 20:16:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 4526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000088156136",
                    "nama_pelapor": "BP FADIL",
                    "alamat_pelapor": "JL TAMAN 2 KK JATI MULYA PERMAI BLOK E NO.49 KEL JATI MULYA KEC TAMBUN SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "081282529816",
                    "keterangan_pelapor": "LEBIH TAGIH. IDPEL 537410183185 TAGIHAN JANUARI 2023. STAND METER DI 16443 TGL 23/01/2023. SEDANGKAN DI DATA 16492 TGL BACA 27/12/2022. PELANGGAN SUDAH DIJELASKAN TERKAIT KELEBIHAN PENCATATAN INI KONVERSIKAN KE TAGIHAN SELANJUTNYA. TETAPI YBS MENYAMPAIKAN SETEMPAT KOSONG SEHINGGA TIDAK MENGETAHUI SAMPAI KAPAN. MOHON DITINDAKALJUTI DAN KONFIRMASI, KARENA INFO PETUGAS AKAN DIKOREKSI PADA REK FEB 2023, NAMUN REK SUDAH TERBIT TGL 1/2/2023, BELUM DI KOREKSI UNTUK TAGIHANNYA. TERKAIT :K5323012300236",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5323020100824",
                    "waktu_lapor": "01/02/2023 18:55:29",
                    "waktu_response": "01/02/2023 18:59:11",
                    "waktu_recovery": "01/02/2023 19:00:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK WAWAN IRAWAN",
                    "alamat_pelapor": "JL PERBANKAN 19 KK USBYTKP KP CURUG PAKU NO 19 RT-2 / RW-2 DS PADASUKA KEC CIMENYAN KAB BANDUNG / DEKAT MASJID AL BAROKAH",
                    "no_telp_pelapor": "6285724913044",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 195.32 PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020107155",
                    "waktu_lapor": "01/02/2023 18:55:23",
                    "waktu_response": "01/02/2023 19:40:47",
                    "waktu_recovery": "01/02/2023 21:31:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2724,
                    "durasi_recovery_time": 6630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "mau pasang baru gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107159",
                    "waktu_lapor": "01/02/2023 18:55:44",
                    "waktu_response": "01/02/2023 19:41:02",
                    "waktu_recovery": "01/02/2023 21:31:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2718,
                    "durasi_recovery_time": 6622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "pemasangan bary",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107161",
                    "waktu_lapor": "01/02/2023 18:55:49",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675277749,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yadi musa",
                    "alamat_pelapor": "Bobong",
                    "no_telp_pelapor": "6282195930133",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOBONG"
                },
                {
                    "no_laporan": "K5423020107165",
                    "waktu_lapor": "01/02/2023 18:56:43",
                    "waktu_response": "01/02/2023 19:24:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1679,
                    "durasi_recovery_time": 33910489,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tino Leba",
                    "alamat_pelapor": "Marianos Barbershop depan Gereja perumnas",
                    "no_telp_pelapor": "6281392664488",
                    "keterangan_pelapor": "MUTASI_K (G9923020188708:butuh penanganan teknik) - tombol ENTER pada meteran tdk berfungsi. hrs ganti meteran. mksh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020107166",
                    "waktu_lapor": "01/02/2023 18:56:45",
                    "waktu_response": "01/02/2023 19:05:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 515,
                    "durasi_recovery_time": 33911651,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanang",
                    "alamat_pelapor": "Belet Lauk",
                    "no_telp_pelapor": "6281917779008",
                    "keterangan_pelapor": "MUTASI_K (G9923020188697:padam) - setelah ada pemadaman, KWH, listrik tidak bisa menyala. sementara tetangga hidup semua",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107169",
                    "waktu_lapor": "01/02/2023 18:57:35",
                    "waktu_response": "01/02/2023 19:05:59",
                    "waktu_recovery": "01/02/2023 19:36:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 504,
                    "durasi_recovery_time": 1804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sahwari",
                    "alamat_pelapor": "DN PLASAH No.",
                    "no_telp_pelapor": "6281995447567",
                    "keterangan_pelapor": "gagal masukin token PLN ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020107170",
                    "waktu_lapor": "01/02/2023 18:57:39",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675277859,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "addini Nur layli",
                    "alamat_pelapor": "DS DOPLANG RT.0 RW.0 DOPLANG",
                    "no_telp_pelapor": "6281259613686",
                    "keterangan_pelapor": "tidak dapat melakukan pembayaran non taglis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANGANYAR"
                },
                {
                    "no_laporan": "K5423020107171",
                    "waktu_lapor": "01/02/2023 18:57:47",
                    "waktu_response": "01/02/2023 19:04:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 398,
                    "durasi_recovery_time": 33911706,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sukri",
                    "alamat_pelapor": "DN TOMPEK No.",
                    "no_telp_pelapor": "6281139400954",
                    "keterangan_pelapor": "MUTASI_K (G9923020188692:kWh periksa) - izin lapor pak,,, mohon dibntu kWh tiba tiba muncul periksa,, pulsa tidak bisa masuk,, listrik sudah padam,, mohon perbaikan trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107172",
                    "waktu_lapor": "01/02/2023 18:57:54",
                    "waktu_response": "01/02/2023 19:30:17",
                    "waktu_recovery": "01/02/2023 22:35:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1943,
                    "durasi_recovery_time": 11117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Clarasari Setiawan",
                    "alamat_pelapor": "Jl. Kedoya Raya Blok Asem No.38",
                    "no_telp_pelapor": "6285773623140",
                    "keterangan_pelapor": "tombol pada meteran susah di tekan, tolong proses dan perbaiki segera, ID Token 56604822819 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020107173",
                    "waktu_lapor": "01/02/2023 18:57:59",
                    "waktu_response": "01/02/2023 19:32:55",
                    "waktu_recovery": "02/02/2023 04:48:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2096,
                    "durasi_recovery_time": 33356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Triyanto",
                    "alamat_pelapor": "Jl. Masjid Al-Munir No.13",
                    "no_telp_pelapor": "6283127132930",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020107174",
                    "waktu_lapor": "01/02/2023 18:58:14",
                    "waktu_response": "01/02/2023 19:04:13",
                    "waktu_recovery": "01/02/2023 19:13:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad azhar",
                    "alamat_pelapor": "JL JL.NAKULA 9 BL.7D/02 B.JAYA No.0 RT. RW.",
                    "no_telp_pelapor": "6281256592196",
                    "keterangan_pelapor": "tidak bisa beli token nomor token terblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020107176",
                    "waktu_lapor": "01/02/2023 18:58:24",
                    "waktu_response": "01/02/2023 19:05:28",
                    "waktu_recovery": "01/02/2023 20:23:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 4703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zhan",
                    "alamat_pelapor": "DN LD.BELO BAT RT. RW. LD.BELO BA",
                    "no_telp_pelapor": "6285956558008",
                    "keterangan_pelapor": "gagal memasukkan pulsa token meter, udah di coba 3x dan terus gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107178",
                    "waktu_lapor": "01/02/2023 18:58:45",
                    "waktu_response": "01/02/2023 19:01:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 33911881,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "amal setiawan",
                    "alamat_pelapor": "JL GUBERNUR SEWAKA No.",
                    "no_telp_pelapor": "6281322751797",
                    "keterangan_pelapor": "MUTASI_K (G9923020188691:GAGAL INPUT TOKEN) - Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107180",
                    "waktu_lapor": "01/02/2023 18:58:53",
                    "waktu_response": "01/02/2023 19:04:05",
                    "waktu_recovery": "01/02/2023 19:12:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 483,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS OTAK DESA RT. RW. PRINGGABAY",
                    "no_telp_pelapor": "6287753278864",
                    "keterangan_pelapor": "tidak bisa input token listrik \\\"padam\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107182",
                    "waktu_lapor": "01/02/2023 18:59:32",
                    "waktu_response": "01/02/2023 19:09:41",
                    "waktu_recovery": "01/02/2023 19:19:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 600,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Nur Syaifullah",
                    "alamat_pelapor": "DS KEBET No. 0 RT. 5 RW. 1 KEBET",
                    "no_telp_pelapor": "6285730857836",
                    "keterangan_pelapor": "tidak bisa diisi token karena terblokir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020107183",
                    "waktu_lapor": "01/02/2023 18:59:35",
                    "waktu_response": "01/02/2023 19:05:52",
                    "waktu_recovery": "01/02/2023 20:08:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 3761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adwed jendra riza",
                    "alamat_pelapor": "KK PERUM JATINEGARA INDAH BLK CA2 No.8 RT.0 RW.0 JATINEGARA",
                    "no_telp_pelapor": "6281385688442",
                    "keterangan_pelapor": "saya beli token tapi saat di entri gagal, di riwyat pebelian token saya masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107184",
                    "waktu_lapor": "01/02/2023 18:59:44",
                    "waktu_response": "01/02/2023 19:35:19",
                    "waktu_recovery": "01/02/2023 21:03:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2135,
                    "durasi_recovery_time": 5267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Afrianti",
                    "alamat_pelapor": "KP BABAKAN DAYEUH No.0 RT.003 RW.03 CILEUNGSI",
                    "no_telp_pelapor": "628811982526",
                    "keterangan_pelapor": "kenapa tagihan listrik saya bisa membengkak?\\nbulan desember normal tagihan +- 110.000\\nbulan januari tiba\\\" jadi hanya 10.000\\nkenapa sekarang seperti di akumulasi tagihan.y jadi 215.000\\nlogika nya gak mungkin saya pakai listrik hanya 10.000 selama 1 bulan?\\nkalau sudah begini saya harus gimana?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5523020100821",
                    "waktu_lapor": "01/02/2023 18:59:54",
                    "waktu_response": "01/02/2023 19:39:44",
                    "waktu_recovery": "01/02/2023 19:48:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2390,
                    "durasi_recovery_time": 523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR IMAM PERMANA",
                    "alamat_pelapor": "JL. MANINJAU 6 RT 003 RW 24 PERUM CIKARANG LAKE VIEW  BLOK D9 NO. 23 KEL SUKARAGAM KEC SERANG BARU KAB BEKASI ",
                    "no_telp_pelapor": "083807494648",
                    "keterangan_pelapor": "TGL  19/11/2022  PENANGANAN GANGGUAN APP RUSAK (1300 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5522111900538 DAN TIDAK MENERIMA SURAT BERITA ACARA.  MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107185",
                    "waktu_lapor": "01/02/2023 18:59:54",
                    "waktu_response": "01/02/2023 19:43:47",
                    "waktu_recovery": "01/02/2023 19:46:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2633,
                    "durasi_recovery_time": 150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ferianto",
                    "alamat_pelapor": "JL Jl.KELUANG LOLO Ds.KELUANG LOLO Kec.KUAR No.0 RT. RW.",
                    "no_telp_pelapor": "6282156580744",
                    "keterangan_pelapor": "gagal memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K5423020107186",
                    "waktu_lapor": "01/02/2023 19:00:04",
                    "waktu_response": "01/02/2023 19:07:32",
                    "waktu_recovery": "01/02/2023 19:08:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 448,
                    "durasi_recovery_time": 71,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SATRIA KESUMA SURYAWAN",
                    "alamat_pelapor": "JL AHMAD YANI No. RT.0",
                    "no_telp_pelapor": "6282376054443",
                    "keterangan_pelapor": "Pembayaran Bulan ini berbeda dengan KwH yg tertulis di meteran, di struk kwh menunjukan 00002133-00002260 (foto terlampir)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5423020107187",
                    "waktu_lapor": "01/02/2023 19:00:22",
                    "waktu_response": "01/02/2023 19:14:35",
                    "waktu_recovery": "01/02/2023 19:38:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 853,
                    "durasi_recovery_time": 1463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anastasia Ayrin",
                    "alamat_pelapor": "KK TM TITIAN IDH J2 No.11 RT.000 RW.00 TITIAN IDH",
                    "no_telp_pelapor": "6285215526456",
                    "keterangan_pelapor": "Lapor meteran tgl 25 Jan 2023 78887 pemakaian 166 dengan estimasi bayar 256ribu tetapi ketika mau membayar menjadi 477ribu?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107188",
                    "waktu_lapor": "01/02/2023 19:00:28",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675278028,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "juliadi",
                    "alamat_pelapor": "DN BATU RIMPANG No. JEMBATAN K",
                    "no_telp_pelapor": "6285333026845",
                    "keterangan_pelapor": "pengisian gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107189",
                    "waktu_lapor": "01/02/2023 19:00:31",
                    "waktu_response": "01/02/2023 19:19:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1146,
                    "durasi_recovery_time": 33910794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ACHMAD NAJIMI",
                    "alamat_pelapor": "JL Jl.KP.CAHAYA L MANGKURAT ASRI RT. RW. No No.0 RT. RW.",
                    "no_telp_pelapor": "6283141000433",
                    "keterangan_pelapor": "stroom token tidak bisa dimasukkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020107190",
                    "waktu_lapor": "01/02/2023 19:00:37",
                    "waktu_response": "02/02/2023 10:21:14",
                    "waktu_recovery": "02/02/2023 10:31:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 55237,
                    "durasi_recovery_time": 607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EKO DWI PRASETYO",
                    "alamat_pelapor": "gedongan gondangsari pakis Magelang jawa tengah ",
                    "no_telp_pelapor": "6285712575951",
                    "keterangan_pelapor": "assalamualaikum wr wb kepada bapak/i pln yang terhormat dengan ini saya atas nama Eko Dwi Prasetyo sangat memohon kepada bapak/i yang bertugas agar daya listrik saya disubsidi dikarenakan saya benar benar masyarakat kurang mampu¿¿¿¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGALREJO"
                },
                {
                    "no_laporan": "K5423020107191",
                    "waktu_lapor": "01/02/2023 19:00:47",
                    "waktu_response": "01/02/2023 19:07:38",
                    "waktu_recovery": "01/02/2023 21:16:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 411,
                    "durasi_recovery_time": 7761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADROJI",
                    "alamat_pelapor": "JL DESA SUKATANI RT 004 RW 005 NO 10  KP CAMBAI DESA SUKATANI KEC RAJEG KAB TANGGERANG \\nACUAN LOKASI DEKAT MASJID ALFALAIAH ",
                    "no_telp_pelapor": "088212199082",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 \\nSISA 15.62 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107192",
                    "waktu_lapor": "01/02/2023 19:00:45",
                    "waktu_response": "01/02/2023 19:05:59",
                    "waktu_recovery": "01/02/2023 20:50:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 6289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rezi Efwandi",
                    "alamat_pelapor": "kebon daya dusun punik jejelok",
                    "no_telp_pelapor": "6281997995733",
                    "keterangan_pelapor": "pulsa habis dan saat di isikan token selalu di riject",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107193",
                    "waktu_lapor": "01/02/2023 19:00:47",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675278047,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rani nurani",
                    "alamat_pelapor": "kp sukamanah rt03/03 ",
                    "no_telp_pelapor": "6289635847053",
                    "keterangan_pelapor": "pengisian token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5523020100822",
                    "waktu_lapor": "01/02/2023 19:01:05",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675278065,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDULAH",
                    "alamat_pelapor": "PR GRAHA PERMATA KOTA BLOK BE NO 11 KEL BUGBUG KEC LINGSAR KAB LOMBOK BARAT PROV NTB LOKASI: SEBELAH RS HARAPAN KELUARGA ",
                    "no_telp_pelapor": "085338910008",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA DIL PREPAID KE P2APST. SISA PULSA : 32KWH \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107194",
                    "waktu_lapor": "01/02/2023 19:01:02",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675278062,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irfan kristianto",
                    "alamat_pelapor": "perumahan citra Amarta blok K 23 ",
                    "no_telp_pelapor": "62895343391463",
                    "keterangan_pelapor": "bisa ga ya nambah instalasi buat kulkas ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107195",
                    "waktu_lapor": "01/02/2023 19:01:12",
                    "waktu_response": "01/02/2023 19:07:17",
                    "waktu_recovery": "01/02/2023 19:55:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 2882,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Janet Dominic Salipadang",
                    "alamat_pelapor": "PR TELKOMAS JL.TELKOM VII C3 No.216 RT.6 RW.3 BERUA",
                    "no_telp_pelapor": "6285298142422",
                    "keterangan_pelapor": "Saya beli token listrik sekitar jam 6 sore WITA, lalu ketika saya coba input ke meteran muncul tulisan gagal, padahal angka yang dimasukkan sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107196",
                    "waktu_lapor": "01/02/2023 19:01:28",
                    "waktu_response": "01/02/2023 19:39:56",
                    "waktu_recovery": "01/02/2023 19:48:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2308,
                    "durasi_recovery_time": 518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000801110354064",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "PERUM GRAHA SUKADAMAI BLOK A 6 NO. 36 RT 03 RW 07 DESA SUKADAMI KEC.CIKARANG SELATAN KB. BEKASI JAWA BARAT",
                    "no_telp_pelapor": "089698127260",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 31653, ST AK 32593, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 32593. REK (BELUM DILUNASI). RUMAH DIHUNI, BERPAGAR TIDAK DIKUNCI, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107199",
                    "waktu_lapor": "01/02/2023 19:01:49",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675278109,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurherlina",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6285156718778",
                    "keterangan_pelapor": "ISI TOKEN GAGAL TERUS PADAHAL SUDAH BENAR ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107201",
                    "waktu_lapor": "01/02/2023 19:01:53",
                    "waktu_response": "01/02/2023 19:37:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2133,
                    "durasi_recovery_time": 33909725,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "DITA SULISTYANINGRUM",
                    "alamat_pelapor": "jln raya wonogiri - ponorogo rt.004 rw.001 duku badegan",
                    "no_telp_pelapor": "6287722378966",
                    "keterangan_pelapor": "MUTASI_K (G9923020188726:mohon untuk di tindak lnjuti) - tidak bisa mengisi token listrik sudah beli 2 kali token tapi Gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020107202",
                    "waktu_lapor": "01/02/2023 19:01:54",
                    "waktu_response": "01/02/2023 19:28:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1614,
                    "durasi_recovery_time": 33910243,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Utik Ningsih",
                    "alamat_pelapor": "DN RUMBUK No.",
                    "no_telp_pelapor": "6285932162743",
                    "keterangan_pelapor": "MUTASI_K (G9923020188718:kct) - tidak bisa input token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107203",
                    "waktu_lapor": "01/02/2023 19:02:23",
                    "waktu_response": "01/02/2023 19:05:46",
                    "waktu_recovery": "01/02/2023 22:33:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 12463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JL. BANGKA 11 NO 52 RT 006/010 KEL PELA MAMPANG KEC MAMPANG PRAPATAN JAK - SEL",
                    "no_telp_pelapor": "081286940400",
                    "keterangan_pelapor": "TGL 01/02/23 DILAKUKAN PERGANTIAN APP PRABAYAR KARENA RUSAK OLEH PETUGAS. SESUAI INFO PELANGGAN PADA NO METER LAMA 56603438245. YBS MASIH MEMILIKI NO TOKEN DI APP SEBELUMNYA DAN PELANGGAN MENGINGINKAN AGAR NO TOKEN SEBESAR RP.500.000,- TSB DAPAT DIKONVERSIKAN KE NO METER BARU 14448333048",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K1423020100549",
                    "waktu_lapor": "01/02/2023 19:02:32",
                    "waktu_response": "01/02/2023 19:04:08",
                    "waktu_recovery": "01/02/2023 21:07:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 7386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SURYANI",
                    "alamat_pelapor": "JL RAMA WONOSARI NO 107 RT 3 RW 8 KEL. WONOSARI, KEC.PRABUMULIH UTARA, KOTA PRABUMULIH ",
                    "no_telp_pelapor": "081278350291",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  ( PTL MENYALA ) DENGAN NO METER 32152159003 SISA KWH 453 NO TOKEN 7195-2107-2817-2246-5195\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020107206",
                    "waktu_lapor": "01/02/2023 19:02:58",
                    "waktu_response": "01/02/2023 19:15:44",
                    "waktu_recovery": "01/02/2023 19:33:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 1077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Saleh",
                    "alamat_pelapor": "mes Babinsa Koramil 1606.08 desa duman",
                    "no_telp_pelapor": "6281233979377",
                    "keterangan_pelapor": "kWh pasca bayar di cabut tanpa pemberitahuan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107209",
                    "waktu_lapor": "01/02/2023 19:03:10",
                    "waktu_response": "01/02/2023 19:35:03",
                    "waktu_recovery": "01/02/2023 19:48:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1913,
                    "durasi_recovery_time": 819,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurherlina",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6285156718778",
                    "keterangan_pelapor": "isi token gagal terus padahal sudah benar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107212",
                    "waktu_lapor": "01/02/2023 19:03:32",
                    "waktu_response": "01/02/2023 19:04:17",
                    "waktu_recovery": "01/02/2023 19:11:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan nurauni",
                    "alamat_pelapor": "Talle Talle , lorong SMA 17 ",
                    "no_telp_pelapor": "6281356451691",
                    "keterangan_pelapor": "isi token , gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANETE"
                },
                {
                    "no_laporan": "K5423020107213",
                    "waktu_lapor": "01/02/2023 19:03:38",
                    "waktu_response": "01/02/2023 19:45:39",
                    "waktu_recovery": "02/02/2023 11:18:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 55942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suripto",
                    "alamat_pelapor": "mataram jaya",
                    "no_telp_pelapor": "6285714536479",
                    "keterangan_pelapor": "bagai mana cara nya agar bisa di isi pulsa,suda dua kali beli pulsa gak ada yang bisa masuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUGU MULYO"
                },
                {
                    "no_laporan": "K5323020100832",
                    "waktu_lapor": "01/02/2023 19:03:50",
                    "waktu_response": "01/02/2023 19:23:47",
                    "waktu_recovery": "01/02/2023 19:45:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1197,
                    "durasi_recovery_time": 1315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01114716895",
                    "nama_pelapor": "IBU MERI",
                    "alamat_pelapor": "PERUM SINGGASANA PRADANA JL GALUH PAKUAN TIMUR BLOK - NO.12A KEL CIBADUYUT WETAN KEC BOJONG LOA KIDUL KOTA BANDUNG (ACUAN -)",
                    "no_telp_pelapor": "6287880168048",
                    "keterangan_pelapor": "IDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN REJECT, PADA DATA TERDAPAT KETERANGAN VKRN 43, PERSIL MENYALA, SISA STROOM 33.81 KWH. DENGAN NO METER 01114716895. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107214",
                    "waktu_lapor": "01/02/2023 19:03:53",
                    "waktu_response": "01/02/2023 19:40:06",
                    "waktu_recovery": "01/02/2023 19:48:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2173,
                    "durasi_recovery_time": 533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti salbiah",
                    "alamat_pelapor": "KP GEMPOL No.00 RT.1 RW.2 RIDO GALIH",
                    "no_telp_pelapor": "6285715773750",
                    "keterangan_pelapor": "token bapak saya diblokir tiba tiba. sehingga tidak bisa isi pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100833",
                    "waktu_lapor": "01/02/2023 19:04:05",
                    "waktu_response": "01/02/2023 19:14:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 598,
                    "durasi_recovery_time": 33911128,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000001494291",
                    "nama_pelapor": "BAPAK WAWAN",
                    "alamat_pelapor": "JL MAWAR KP CIWARUGA NO 5 RT 4/2 KEL CIWARUGA KEC PAROMPONG KAB BANDUNG / DEKAT PONDOK ATURAN",
                    "no_telp_pelapor": "085220872375",
                    "keterangan_pelapor": "MUTASI_K (G9923020188703:kct) - GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 39.85 PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020107217",
                    "waktu_lapor": "01/02/2023 19:04:11",
                    "waktu_response": "01/02/2023 20:37:25",
                    "waktu_recovery": "01/02/2023 20:39:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5594,
                    "durasi_recovery_time": 144,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Stanislaus Rio Putra",
                    "alamat_pelapor": "JL JOMBLANG TANAH PUT RT.1 RW.3 JOMBLANG",
                    "no_telp_pelapor": "6281475516100",
                    "keterangan_pelapor": "Mau tanya soal tagihan Februari apakah sudah keluar dan terbayar kan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020107218",
                    "waktu_lapor": "01/02/2023 19:04:17",
                    "waktu_response": "01/02/2023 19:05:07",
                    "waktu_recovery": "01/02/2023 20:25:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 4795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rendi d",
                    "alamat_pelapor": "KP TEGAL PUTAT No.0 RT.2 RW.6 SUKASIRNA",
                    "no_telp_pelapor": "6281318905031",
                    "keterangan_pelapor": "beli token berkali kali tidak bissa masuk ke kWh menunjukkan gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020107220",
                    "waktu_lapor": "01/02/2023 19:05:29",
                    "waktu_response": "01/02/2023 19:07:09",
                    "waktu_recovery": "01/02/2023 19:15:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI ",
                    "alamat_pelapor": "JL CAMAN BLOK A NO 17  RT007/05 KEL JT BENING KEC PD GEDE KOTA BEKASI. ACUAN LOKASI MASUK PERUMAHAN TAMAN BOUGENVIL ",
                    "no_telp_pelapor": "085216718287",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 17,64.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107224",
                    "waktu_lapor": "01/02/2023 19:05:59",
                    "waktu_response": "02/02/2023 08:50:48",
                    "waktu_recovery": "02/02/2023 09:37:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 49489,
                    "durasi_recovery_time": 2818,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Henra Gunawan",
                    "alamat_pelapor": "Jalan Belanda, Dusun 2",
                    "no_telp_pelapor": "6285333231253",
                    "keterangan_pelapor": "Kos Anum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020107226",
                    "waktu_lapor": "01/02/2023 19:06:24",
                    "waktu_response": "01/02/2023 19:40:44",
                    "waktu_recovery": "02/02/2023 04:25:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2060,
                    "durasi_recovery_time": 31511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mahfudli",
                    "alamat_pelapor": "JL MENTENG DALAM No.16 RT.11 RW.13 MENT DLM",
                    "no_telp_pelapor": "6285810140215",
                    "keterangan_pelapor": "kwh meter tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020107227",
                    "waktu_lapor": "01/02/2023 19:06:25",
                    "waktu_response": "01/02/2023 19:38:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1896,
                    "durasi_recovery_time": 33909690,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yanto Bota",
                    "alamat_pelapor": "tankolo",
                    "no_telp_pelapor": "6281239152287",
                    "keterangan_pelapor": "MUTASI_K (G9923020188735:pemeriksaan ) - tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5123020101492",
                    "waktu_lapor": "01/02/2023 19:06:41",
                    "waktu_response": "01/02/2023 19:38:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1937,
                    "durasi_recovery_time": 33909633,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "1241595",
                    "nama_pelapor": "IBU LIA",
                    "alamat_pelapor": "JL. PULOSARI 3 K NO.61. RT 2 RW 7. KEL GUNUNGSARI. KEC DUKUH PAKIS. KOTA SURABAYA. ANCER2 DEKAT PEMDOPO SARWO GUNA",
                    "no_telp_pelapor": "081380434400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188733:mohon bantuan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 221 (KONDISI PTL MENYALA). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SALAH SATU NOMER TOKEN 7050 6896 5107 3228 1751",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020107229",
                    "waktu_lapor": "01/02/2023 19:06:48",
                    "waktu_response": "01/02/2023 19:41:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2067,
                    "durasi_recovery_time": 33909496,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAKDERMO",
                    "alamat_pelapor": "DN KOPENREJO No.0 RT.2 RW.15 MAGUWOHARJ",
                    "no_telp_pelapor": "6285100022320",
                    "keterangan_pelapor": "MUTASI_K (G9923020188742:kwh periksa) - 32014531043 periksa tdk bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107230",
                    "waktu_lapor": "01/02/2023 19:07:10",
                    "waktu_response": "01/02/2023 19:14:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 33911117,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hieronimus Vincentius seran",
                    "alamat_pelapor": "DN HAREKAKAE No.00 RT.8 RW.4",
                    "no_telp_pelapor": "6281338973003",
                    "keterangan_pelapor": "MUTASI_K (G9923020188702:UTK YANTEK KJ. BETUN ADA KELUHAN MASUK LOKASI HAREKAKAE) - isi pulsa tertulis di kWh meter GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020107231",
                    "waktu_lapor": "01/02/2023 19:07:14",
                    "waktu_response": "01/02/2023 19:09:30",
                    "waktu_recovery": "01/02/2023 19:48:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 2323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mayna Fashion",
                    "alamat_pelapor": "Jalan Panjaitan No 82 Kartoharjo",
                    "no_telp_pelapor": "6281232018048",
                    "keterangan_pelapor": "gagal ketika menginput token listrik yang baru di beli, padahal angka yang di masukkan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107232",
                    "waktu_lapor": "01/02/2023 19:07:16",
                    "waktu_response": "01/02/2023 19:43:31",
                    "waktu_recovery": "01/02/2023 21:27:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2175,
                    "durasi_recovery_time": 6247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusrifan",
                    "alamat_pelapor": "Jl. Taman Mahoni 5 Blok B 2 No.32",
                    "no_telp_pelapor": "62895705881414",
                    "keterangan_pelapor": "listrik tiba tiba mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020107233",
                    "waktu_lapor": "01/02/2023 19:07:21",
                    "waktu_response": "01/02/2023 19:15:27",
                    "waktu_recovery": "01/02/2023 19:16:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 486,
                    "durasi_recovery_time": 71,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001043285",
                    "nama_pelapor": "BP JESTA",
                    "alamat_pelapor": "JL. KARENSIH TIMUR 4 NO.77 RT-4 / RW-5 KEL. NGALIYAN KEC. NGALIYAN KOTA SEMARANG.",
                    "no_telp_pelapor": "08112616160",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020107234",
                    "waktu_lapor": "01/02/2023 19:07:36",
                    "waktu_response": "01/02/2023 19:10:12",
                    "waktu_recovery": "01/02/2023 21:07:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 7030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BASUKI",
                    "alamat_pelapor": "DS TANJUNG KEMALA No.1 LUBAI",
                    "no_telp_pelapor": "6282186962929",
                    "keterangan_pelapor": "gagal masukan pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020107235",
                    "waktu_lapor": "01/02/2023 19:07:48",
                    "waktu_response": "01/02/2023 19:40:15",
                    "waktu_recovery": "01/02/2023 19:49:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1947,
                    "durasi_recovery_time": 531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI GUNAWAN",
                    "alamat_pelapor": "GG DAWAI KP PAGAULAN     RT-13 / RW-5 NO 30 DS SUKARESMI KEC CIKARANG SELATAN BEKASI",
                    "no_telp_pelapor": "089675053603",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN. TGL 01/02/23 NO METER 14230087422 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA DATA P2APST BLOCKING PEMBELIAN, DAN PADA DATA AP2T TERDAPAT TS P2TL NAMUN BELUM MEMASUKI WAKTU JATUH TEMPO (PTL TIDAK PADAM) SIASA KWH 280",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107236",
                    "waktu_lapor": "01/02/2023 19:07:40",
                    "waktu_response": "01/02/2023 19:08:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 33911441,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Juliana Saragih",
                    "alamat_pelapor": "Jalan Lintas Timur Ukui",
                    "no_telp_pelapor": "6282230630004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188700:.) - Listrik dirumah saya sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020107237",
                    "waktu_lapor": "01/02/2023 19:08:18",
                    "waktu_response": "02/02/2023 07:48:24",
                    "waktu_recovery": "02/02/2023 08:30:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 45606,
                    "durasi_recovery_time": 2526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "Jl. Bogen II No.85",
                    "no_telp_pelapor": "6282192486172",
                    "keterangan_pelapor": "tolong bantuannya kenapa bulan februari ini listrik saya tarif nya naik nya banyak sekali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020107238",
                    "waktu_lapor": "01/02/2023 19:08:18",
                    "waktu_response": "01/02/2023 20:01:18",
                    "waktu_recovery": "01/02/2023 20:41:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3180,
                    "durasi_recovery_time": 2415,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Sapta Wardana",
                    "alamat_pelapor": "JL IPIK GANDAMANAH CEULI BADAK No.0 RT.2 RW.5 TEGALMUNJU",
                    "no_telp_pelapor": "628117211075",
                    "keterangan_pelapor": "mohon info kenapa pengaduan sya di batalkan secara sepihak , mohon kami di bagian pelanggan diberikan surat dinas mengenai kendala di lapangan , setor tgl 30 belum ada solusi nya , klo ada kendala sampaikan kepada pelanggan , bukan di diamkan , segala tunggal selisih bayar mau pun timbul karena ada p2tl kemaren sdh kamu bayarkan hampir 10 JT lebih, dan PLN siap melayani tambah daya nya , tetapi SD sekarang tidak terlaksana, atas perhatiannya ucapkan tks ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107240",
                    "waktu_lapor": "01/02/2023 19:08:33",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 19:40:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675278513,
                    "durasi_recovery_time": 1675280430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SARAH",
                    "alamat_pelapor": "PR ARAFAH RESIDENCE BLOK B1 NO 36 DS SRIMAHI KEC TAMBUN UTARA KAB BEKASI ( DEKAT INDOMARET ) ",
                    "no_telp_pelapor": "081374895860",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI TGL 30/01/23 PERGANTIAN APP PRABAYAR DIKARENAKAN RUSAK DARI NO METER 14459418704 MENJADI 14459418704. SESUAI INFO PELANGGAN PADA NO METER LAMA MASIH ADA SISA TOKEN 2 KALI PEMBELIAN DENGAN NOMINAL RP 100.000 DAN 1 KALI PEMBELIAN DENGAN NOMINAL RP 50.000. MOHON AGAR SISA PULSA TSB DAPAT DI KONVERSI KE NO METER BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020107245",
                    "waktu_lapor": "01/02/2023 19:08:56",
                    "waktu_response": "01/02/2023 19:11:32",
                    "waktu_recovery": "01/02/2023 19:24:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh sahril",
                    "alamat_pelapor": "DS SUNGE LEBAK No. 0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6281231145225",
                    "keterangan_pelapor": "PERIKSA ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5323020100837",
                    "waktu_lapor": "01/02/2023 19:09:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675278541,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000001896843",
                    "nama_pelapor": "BPK AGUS",
                    "alamat_pelapor": "JL GOTONG ROYONG NO 72 RT-003 / RW-06 / CIPAGALO BUAHBATU KOTA BDG",
                    "no_telp_pelapor": "08122159564",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA MANDIRI . PTL MINTA SEGERA DISAMBUNG. PELANGGAN MERASA KEBERATAN DENGAN CARA PEMUTUSAN LISTRIK DAN INGIN SEGERA DILAKUKAN PENYAMBUNGAN, MOHON KONFIRMASI PELANGGAN. 20:18 01/02/2023 PELANGGAN MELAPOR KEMBALI. (CC.53.EMIL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020107246",
                    "waktu_lapor": "01/02/2023 19:09:12",
                    "waktu_response": "01/02/2023 21:26:21",
                    "waktu_recovery": "01/02/2023 21:33:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8229,
                    "durasi_recovery_time": 427,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PAZO",
                    "alamat_pelapor": "JL.VETERAN PASAR 8 NO.441 RT- RW- DSN 5A - KEL.MANUNGGAL KEC.LABUAN DELI KAB.DELI SERDANG - SUMUT // DEKAT POM BENSIN",
                    "no_telp_pelapor": "082362509393",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 39,1 KWH ( PTL MENYALA)//CC.12.AKMALUL\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107248",
                    "waktu_lapor": "01/02/2023 19:09:10",
                    "waktu_response": "01/02/2023 19:31:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 33910104,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Auna Humaira",
                    "alamat_pelapor": "DN BELONSONG No.",
                    "no_telp_pelapor": "6287861482809",
                    "keterangan_pelapor": "MUTASI_K (G9923020188720:KCT) - token tetap gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107249",
                    "waktu_lapor": "01/02/2023 19:09:29",
                    "waktu_response": "01/02/2023 19:13:39",
                    "waktu_recovery": "01/02/2023 19:55:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 2485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Angga Ginanjar",
                    "alamat_pelapor": "KK BKS TIMUR REG C21 No.12 RT.000 RW.00 CIMUNING",
                    "no_telp_pelapor": "628128086892",
                    "keterangan_pelapor": "Beli token di mbanking, id pelanggan tiba2 error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020107252",
                    "waktu_lapor": "01/02/2023 19:10:07",
                    "waktu_response": "01/02/2023 19:11:23",
                    "waktu_recovery": "01/02/2023 20:08:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 3418,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ema Nurvina",
                    "alamat_pelapor": "JL JL SELAT BETUNG NO.18 DR SAWIT",
                    "no_telp_pelapor": "6285771716400",
                    "keterangan_pelapor": "Input token GAGAL terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107255",
                    "waktu_lapor": "01/02/2023 19:10:29",
                    "waktu_response": "01/02/2023 19:12:58",
                    "waktu_recovery": "01/02/2023 19:16:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sdn1lenek",
                    "alamat_pelapor": "DS OTAK DESA RT. RW. LENEK",
                    "no_telp_pelapor": "6281997798868",
                    "keterangan_pelapor": "tidak bisa diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107256",
                    "waktu_lapor": "01/02/2023 19:10:32",
                    "waktu_response": "01/02/2023 19:34:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1448,
                    "durasi_recovery_time": 33909891,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ari syahputra",
                    "alamat_pelapor": "JL V.ZEQITA BLK E/6 No.0",
                    "no_telp_pelapor": "6281397220581",
                    "keterangan_pelapor": "MUTASI_K (G9923020188722:gagal token) - tidak dapat di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020107257",
                    "waktu_lapor": "01/02/2023 19:10:50",
                    "waktu_response": "01/02/2023 19:12:32",
                    "waktu_recovery": "01/02/2023 19:14:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamba Allah",
                    "alamat_pelapor": "DS LANTEK TIMUR No. RT. RW. BANGKALAN",
                    "no_telp_pelapor": "62815642588544",
                    "keterangan_pelapor": "gagal masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107258",
                    "waktu_lapor": "01/02/2023 19:10:53",
                    "waktu_response": "01/02/2023 20:16:54",
                    "waktu_recovery": "01/02/2023 20:18:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3961,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Setiono Tion",
                    "alamat_pelapor": "DK GADOG PARAKAN RT.02 RW.3 PWNEGORO",
                    "no_telp_pelapor": "6285299561822",
                    "keterangan_pelapor": "kwh di ganti jd boros pdhl pemakaian sama sprti kwh yg dulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5423020107259",
                    "waktu_lapor": "01/02/2023 19:11:03",
                    "waktu_response": "01/02/2023 19:14:20",
                    "waktu_recovery": "01/02/2023 19:48:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 2026,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mayna Fashion",
                    "alamat_pelapor": "Jalan Panjaitan No 82 Kartoharjo",
                    "no_telp_pelapor": "6281232018048",
                    "keterangan_pelapor": "gagal ketika menginput token listrik yang baru di beli, padahal angka yang di masukkan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107260",
                    "waktu_lapor": "01/02/2023 19:11:06",
                    "waktu_response": "01/02/2023 22:42:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12709,
                    "durasi_recovery_time": 33898596,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM SUPRAPTO",
                    "alamat_pelapor": "JL MELATI HARAPAN INDAH RT 1/8 KEL KLAWUYUK KEC DISTRIK SORONG TIMUR KOTA SORONG ACUAN: DEPOTA AIR BINTANG 2",
                    "no_telp_pelapor": "0811485912",
                    "keterangan_pelapor": "MUTASI_K (G9923020188900:cek) - MOHON TINDAKLANJUTI PROSES GESER KABEL JTR DIKARENAKAN PEMBANGUNAN RUMAH. PEMOHON SELAKU PEMILIK LAHAN PLN 123 TELAH MENJELASKAN SESUAI DENGAN KETENTUAN NAMUN PELANGGAN BERKEBERATAN DIKENAKAN BIAYA DIKARENAKAN JTR YANG MELINTASI LAHAN MILIK PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020107261",
                    "waktu_lapor": "01/02/2023 19:11:16",
                    "waktu_response": "01/02/2023 20:09:06",
                    "waktu_recovery": "01/02/2023 20:14:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3470,
                    "durasi_recovery_time": 347,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRISNA",
                    "alamat_pelapor": "JL TOINASA NO- RT 4/- DS TOINASA KEC PAMONA BARAT KAB POSO (DEKAT SMP PAMONA BARAT)",
                    "no_telp_pelapor": "081241796557",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/2023 PELANGGAN DENGAN NO METER 32143262627 TIDAK DAPAT MELAKUKAN INPUT TOKEN DENGAN KETERANGAN GAGAL. SISA 30 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TENTENA"
                },
                {
                    "no_laporan": "K5423020107262",
                    "waktu_lapor": "01/02/2023 19:11:09",
                    "waktu_response": "01/02/2023 19:17:29",
                    "waktu_recovery": "01/02/2023 19:53:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 380,
                    "durasi_recovery_time": 2141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nova utami",
                    "alamat_pelapor": "Jl. H. Gemin No.76",
                    "no_telp_pelapor": "6281210897482",
                    "keterangan_pelapor": "gagal memasukkan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107265",
                    "waktu_lapor": "01/02/2023 19:11:24",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675278684,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sapani",
                    "alamat_pelapor": "DN PENANGGAK No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285738906995",
                    "keterangan_pelapor": "Meter Gagal Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020107266",
                    "waktu_lapor": "01/02/2023 19:11:27",
                    "waktu_response": "01/02/2023 19:56:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2700,
                    "durasi_recovery_time": 33908584,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "arisandi",
                    "alamat_pelapor": "desa jajar. dukoh tretes rt20 rw02",
                    "no_telp_pelapor": "6281335607211",
                    "keterangan_pelapor": "MUTASI_K (G9923020188768:cek lokasi) - pengisian saldo gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020107267",
                    "waktu_lapor": "01/02/2023 19:11:29",
                    "waktu_response": "01/02/2023 19:30:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1157,
                    "durasi_recovery_time": 33910125,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Samsul Bahri",
                    "alamat_pelapor": "dusun mekar jaya",
                    "no_telp_pelapor": "6282391087527",
                    "keterangan_pelapor": "MUTASI_K (G9923020188716:tegangan drop) - daya listrik sangat lemah, sampai2 lampu di rumah pun tak hidup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGAT KOTA"
                },
                {
                    "no_laporan": "K5423020107269",
                    "waktu_lapor": "01/02/2023 19:11:39",
                    "waktu_response": "01/02/2023 19:24:32",
                    "waktu_recovery": "01/02/2023 21:37:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 773,
                    "durasi_recovery_time": 7966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hisam Edi Purwanto",
                    "alamat_pelapor": "Jatipelem Diwek Jombang RT 04 RW 01",
                    "no_telp_pelapor": "62881036104620",
                    "keterangan_pelapor": "rencana hari ini tgl 1 februari 2023 akan melakukan pembayaran pertama kali setelah melakukan tambah daya di tgl 17 januari 2023 kemarin. akan tetapi tidak bisa melakukan pembayaran (pembayaran tidak berhasil. laporan yang tertera \\\"ID tidak ditemukan\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020107271",
                    "waktu_lapor": "01/02/2023 19:12:03",
                    "waktu_response": "01/02/2023 19:38:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1571,
                    "durasi_recovery_time": 33909677,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sion O Nesimnasi",
                    "alamat_pelapor": "JL BAYAM No.0 RT.22 RW.7 FATULULI",
                    "no_telp_pelapor": "6282145647444",
                    "keterangan_pelapor": "MUTASI_K (G9923020188734:pemeriksaan ) - Tidak Bisa Isi Pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020107273",
                    "waktu_lapor": "01/02/2023 19:12:36",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675278756,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "hamdan muhtar",
                    "alamat_pelapor": "DN RAKMERAKAN No. RT.0 RW.0 TLAMBAH",
                    "no_telp_pelapor": "6287765101086",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020107276",
                    "waktu_lapor": "01/02/2023 19:12:57",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675278777,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ita Rahayu",
                    "alamat_pelapor": "kebon talo jaya",
                    "no_telp_pelapor": "6282359424788",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020107277",
                    "waktu_lapor": "01/02/2023 19:13:01",
                    "waktu_response": "01/02/2023 19:35:29",
                    "waktu_recovery": "01/02/2023 21:08:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1348,
                    "durasi_recovery_time": 5589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI",
                    "alamat_pelapor": "RUKO GRAHA BOULEVARD JLN GADING SERPONG KEL.CURUG SANGERENG KEC KELAPA DUA KAB TANGERANG BANTEN",
                    "no_telp_pelapor": "081283273706 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA : 65.29 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101508",
                    "waktu_lapor": "01/02/2023 19:14:18",
                    "waktu_response": "01/02/2023 20:02:22",
                    "waktu_recovery": "01/02/2023 20:04:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2884,
                    "durasi_recovery_time": 109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022290598",
                    "nama_pelapor": "BP MULYANA ",
                    "alamat_pelapor": "KP BBK PARI                                 0 000 RT-000 / RW-00",
                    "no_telp_pelapor": "081220213837",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL  SETELAH UPDATE VKRN 43, SISA 437 KWH. PTL  NYALA. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO. TOKEN 27988546424827928688 DAN 10416756775229935555 SUDAH SESUAI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107283",
                    "waktu_lapor": "01/02/2023 19:15:04",
                    "waktu_response": "01/02/2023 19:17:19",
                    "waktu_recovery": "01/02/2023 20:04:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 2806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Setiawan",
                    "alamat_pelapor": "JL RY TAMBAK No.0 RT.1 RW.4",
                    "no_telp_pelapor": "6282143083617",
                    "keterangan_pelapor": "mau ngisi pulsa ada kendala periksa ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020107285",
                    "waktu_lapor": "01/02/2023 19:15:21",
                    "waktu_response": "01/02/2023 20:17:24",
                    "waktu_recovery": "01/02/2023 20:38:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3723,
                    "durasi_recovery_time": 1240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN",
                    "alamat_pelapor": "JL.KAPUK MUARA GG.SAMARASA NO.48B RT 10 RW 04 KEL.KAPUK MUARA KEC.PENJARINGAN - JAKUT",
                    "no_telp_pelapor": "082233163539",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENANGANAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN , SISA 15,17 KWH (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020107287",
                    "waktu_lapor": "01/02/2023 19:15:28",
                    "waktu_response": "01/02/2023 19:16:32",
                    "waktu_recovery": "01/02/2023 20:00:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 2629,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIZKI ANDIKA PUTRA",
                    "alamat_pelapor": "JL SIRAJUDDIN RANI No.0 RT.0 RW.0 TOMBOLO",
                    "no_telp_pelapor": "6285757227754",
                    "keterangan_pelapor": "token tidak mau masuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K3223020100431",
                    "waktu_lapor": "01/02/2023 19:16:02",
                    "waktu_response": "01/02/2023 19:30:09",
                    "waktu_recovery": "01/02/2023 20:18:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 847,
                    "durasi_recovery_time": 2921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYO SAPTONO",
                    "alamat_pelapor": "JL NUSA JAYA PR GRIYA TORINA BLOK E NO. 6 RT-12 / RW-6 KEL PONDOK KRANJI KEC CITUTAT TIMUR KOTA TANGSEL, BELAKANG BINTARO PLAZA, DEKAT STASIUN PONDOK KRANJI",
                    "no_telp_pelapor": "081908202018",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGELUHKAN SISA KWH PELANGGAN CEPAT HABIS SEJAK PERGANTIAN METERAN SEBULAN TERKAHIR, TOKEN SEBESAR RP. 50.000 HANYA DIGUNAKAN SELAMA 1 HARI YANG BIASANYA HABIS SELAMA 2 HARI, PEMAKAIAN DILOKASI NORMAL DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020107290",
                    "waktu_lapor": "01/02/2023 19:16:07",
                    "waktu_response": "01/02/2023 19:19:38",
                    "waktu_recovery": "01/02/2023 19:36:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 1009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diana Natalia Mamentu",
                    "alamat_pelapor": "JL RSS KOKA",
                    "no_telp_pelapor": "6285240055454",
                    "keterangan_pelapor": "meter sudah di cabut ketika tidak ada orang di rumah, padahal setiap bulan kami selalu membayar tagihan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANIKI"
                },
                {
                    "no_laporan": "K5423020107293",
                    "waktu_lapor": "01/02/2023 19:17:17",
                    "waktu_response": "01/02/2023 19:18:30",
                    "waktu_recovery": "01/02/2023 19:27:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti nurajilah",
                    "alamat_pelapor": "JL HARAPAN JAYA No.0 RT.0",
                    "no_telp_pelapor": "6285769879198",
                    "keterangan_pelapor": "ingin tambah daya dari daya 900watt ke 1300watt",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020107294",
                    "waktu_lapor": "01/02/2023 19:17:29",
                    "waktu_response": "01/02/2023 19:22:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 272,
                    "durasi_recovery_time": 33910650,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yatmiko",
                    "alamat_pelapor": "JL MERPATI. GG.KENARI No. RT.0 PINANG JAY",
                    "no_telp_pelapor": "6281119399450",
                    "keterangan_pelapor": "MUTASI_K (G9923020188829:app periksa) - app periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020107302",
                    "waktu_lapor": "01/02/2023 19:18:39",
                    "waktu_response": "01/02/2023 19:29:11",
                    "waktu_recovery": "01/02/2023 21:10:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 6082,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gusri muharomy",
                    "alamat_pelapor": "JL KAKAP 6 PERUMNAS No.17 RT.6 RW.9",
                    "no_telp_pelapor": "6282123097774",
                    "keterangan_pelapor": "mohon bantuannya untuk kedua x nya saya isi token selalu gagal tidak bisa masuk2..mohon bantuannya Team terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107303",
                    "waktu_lapor": "01/02/2023 19:18:42",
                    "waktu_response": "01/02/2023 19:22:29",
                    "waktu_recovery": "01/02/2023 20:10:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 2880,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rusdianto",
                    "alamat_pelapor": "jln. Majenang RT 03 makroman ",
                    "no_telp_pelapor": "6285787917623",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5423020107304",
                    "waktu_lapor": "01/02/2023 19:18:57",
                    "waktu_response": "01/02/2023 19:29:30",
                    "waktu_recovery": "01/02/2023 21:35:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 633,
                    "durasi_recovery_time": 7582,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ASMINAH ",
                    "alamat_pelapor": "KP KENANGA GG MASJID RT 03 RW 02 NO. - KEL KENANGA  KEC CIPONDOH KOTA TANGERANG ",
                    "no_telp_pelapor": "081212873083",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER : 14040699648 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2PST SILAHKAN KIRIM DIL PREPAID. SISA 302 KWH \\n\\nPELANGGAN MELAPOR ULANG 12G0N3A/081212873083/20:46/CC.54.MUHAJIR",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107305",
                    "waktu_lapor": "01/02/2023 19:18:55",
                    "waktu_response": "01/02/2023 19:36:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1037,
                    "durasi_recovery_time": 33909799,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putra Hd",
                    "alamat_pelapor": "perumahan Bumi mas indah Blok U1 no 17 ",
                    "no_telp_pelapor": "6282281942446",
                    "keterangan_pelapor": "kami ingin mengeluhkan pemadam yang terjadi di perumahan Bumi mas indah kelurahan Tanah mas kecamatan talang kelapa kabupaten Banyuasin. akibat pemadaman tersebut barang elektronik kami rusak. tolong pihak PLN untuk memberikan penjelasan terkait masalah ini. jangan hanya kami di untuk di tekan membayar tetapi ini ada permasalahan pemadam barang kami rusak. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107306",
                    "waktu_lapor": "01/02/2023 19:18:56",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675279136,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ronny marcel tanwar",
                    "alamat_pelapor": "puri taman sari blok C8/3",
                    "no_telp_pelapor": "6282188850705",
                    "keterangan_pelapor": "mau pindah kan KM",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020107308",
                    "waktu_lapor": "01/02/2023 19:19:18",
                    "waktu_response": "01/02/2023 19:29:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 585,
                    "durasi_recovery_time": 33910228,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "juliadi",
                    "alamat_pelapor": "DN BATU RIMPANG No. JEMBATAN K",
                    "no_telp_pelapor": "6285333026845",
                    "keterangan_pelapor": "MUTASI_K (G9923020188717:kct) - pengisian gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107310",
                    "waktu_lapor": "01/02/2023 19:19:44",
                    "waktu_response": "01/02/2023 20:16:01",
                    "waktu_recovery": "01/02/2023 20:29:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3377,
                    "durasi_recovery_time": 838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Darmiah",
                    "alamat_pelapor": "PR HAMSIH No.00 RT.2 RW.3 TAMALANREA",
                    "no_telp_pelapor": "6281241041787",
                    "keterangan_pelapor": "nomor token selalu gagal saat di isi vocher",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107311",
                    "waktu_lapor": "01/02/2023 19:19:58",
                    "waktu_response": "01/02/2023 19:35:49",
                    "waktu_recovery": "01/02/2023 19:45:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 951,
                    "durasi_recovery_time": 604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DEDI",
                    "alamat_pelapor": "JL GUNUNG  KLABAD NO 50 RT 3/16 KEL KUNCIRAN INDAH KEC PINANG KOTA TANGERANG",
                    "no_telp_pelapor": "081119157442",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN ATAS LONJAKAN REK FEB 23  ST AW =85.062 ST AK = 86.002 ST APP TGL 01/02/23 = 86.115, RUMAH KOSONG ( BEKERJA ) . PELANGGAN MENGINGINKAN TAGIHAN TSB DAPAT DIANGSUR",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107312",
                    "waktu_lapor": "01/02/2023 19:19:52",
                    "waktu_response": "01/02/2023 20:03:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2594,
                    "durasi_recovery_time": 33908185,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Retno Dian W",
                    "alamat_pelapor": "DS PASIR KIDUL No. RT.4 RW.7",
                    "no_telp_pelapor": "6285726096637",
                    "keterangan_pelapor": "MUTASI_K (G9923020188785:periksa) - minta pin muncul kode periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020107313",
                    "waktu_lapor": "01/02/2023 19:20:04",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675279204,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "julius hutagaol",
                    "alamat_pelapor": "Jl. Tugu Monas No.1",
                    "no_telp_pelapor": "6281360634737",
                    "keterangan_pelapor": "gagal masukan kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107314",
                    "waktu_lapor": "01/02/2023 19:20:11",
                    "waktu_response": "01/02/2023 19:41:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1288,
                    "durasi_recovery_time": 33909472,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zainal Fahmi",
                    "alamat_pelapor": "KP MUJA MUJU UH1 RT.0 RW.0 MUJA MUJU",
                    "no_telp_pelapor": "6281227676657",
                    "keterangan_pelapor": "MUTASI_K (G9923020188741:listrik padam beberapa rumah) - tolong pak pln \\nlampu padam. tidak ada aliran listrik..\\npadahal lampu jalan terang.tetangga puunya juga nyala.. hanya jalur ke kamu yg mati..ada 4 meteran listrik mati..\\ntolong sambungan jalurnya dicek ..karena kalu ada angin, bisa muncul percikan api...\\nlokasi jln veyran samping kantor dinsos, utara bengkel ac anugrah \\n..\\ntolong pak pln...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107315",
                    "waktu_lapor": "01/02/2023 19:20:17",
                    "waktu_response": "01/02/2023 20:25:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3887,
                    "durasi_recovery_time": 33906867,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Supri Yadi",
                    "alamat_pelapor": "DS MANDIRAN KBNREJO RT.1 RW.5 KEBONREJO",
                    "no_telp_pelapor": "6285643579742",
                    "keterangan_pelapor": "MUTASI_K (G9923020188835:gagal input token) - sepedo meter  an akhmad nafingi daya 450 pra bayar  id pelanggan 45003235608 yg terletak di kandang ayam pak supruyadi dusun mabdiran desa kebonrejo jecanatan salaman kabupaten magelang  tdk dapat diisi atau dimasukkan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGELANG KOTA"
                },
                {
                    "no_laporan": "K5423020107316",
                    "waktu_lapor": "01/02/2023 19:20:31",
                    "waktu_response": "01/02/2023 19:21:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 33910686,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sukandar",
                    "alamat_pelapor": "srunggo 1 rt 05 selopamioro imogiri bantul",
                    "no_telp_pelapor": "62882008150983",
                    "keterangan_pelapor": "MUTASI_K (G9923020188704:padam) - setiap habis maghrib listrik ditetangga saya berkedip dan di rumah saya padam..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020107318",
                    "waktu_lapor": "01/02/2023 19:20:44",
                    "waktu_response": "01/02/2023 19:27:20",
                    "waktu_recovery": "01/02/2023 20:45:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 396,
                    "durasi_recovery_time": 4715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAIDAR",
                    "alamat_pelapor": "KP NANGGEWER RT002 RW 002 DESA LABANSARI KEC CIKARANG TIMUR BEKASI",
                    "no_telp_pelapor": "085719038436",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT  MELAKUKAN INPUT TOKEN DISPLAY TERTERA USANG  PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 30/01/2023 SEBESAR \\nRP. 20.000 ,- DENGAN NOMOR TOKEN 27986305938927635591 DAN SISA KWH 1676.",
                    "media": "Email",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107322",
                    "waktu_lapor": "01/02/2023 19:21:02",
                    "waktu_response": "01/02/2023 19:23:03",
                    "waktu_recovery": "01/02/2023 20:00:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 2273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juned b",
                    "alamat_pelapor": "KP HANTAP No. RT.3 RW.7",
                    "no_telp_pelapor": "6285691375154",
                    "keterangan_pelapor": "1 rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020107325",
                    "waktu_lapor": "01/02/2023 19:21:07",
                    "waktu_response": "01/02/2023 19:22:37",
                    "waktu_recovery": "01/02/2023 19:47:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 1484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107326",
                    "waktu_lapor": "01/02/2023 19:21:10",
                    "waktu_response": "01/02/2023 19:56:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2135,
                    "durasi_recovery_time": 33908566,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "tuheri",
                    "alamat_pelapor": "DN MLOKO No. RT.56 RW.12 PRAMBON",
                    "no_telp_pelapor": "6285231337145",
                    "keterangan_pelapor": "MUTASI_K (G9923020188769:cek lokasi) - isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5323020100844",
                    "waktu_lapor": "01/02/2023 19:21:23",
                    "waktu_response": "01/02/2023 19:23:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 33910564,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK AHMAD",
                    "alamat_pelapor": "JL BABAKAN GEMPOL NO 7 RT-1 / RW-11 KEL PASIR LAYUNG KEC CIBEUNYING KIDUL KOTA BANDUNG / DEKAT PT CAHAYA SENTOSA",
                    "no_telp_pelapor": "08127989468",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 22 PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020107327",
                    "waktu_lapor": "01/02/2023 19:21:16",
                    "waktu_response": "01/02/2023 20:06:36",
                    "waktu_recovery": "01/02/2023 21:33:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2720,
                    "durasi_recovery_time": 5240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ronny marcel tanwar",
                    "alamat_pelapor": "JL DDOPULI BLOK C8/00 No.0",
                    "no_telp_pelapor": "6282188850705",
                    "keterangan_pelapor": "Mau pindah KWH meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020107330",
                    "waktu_lapor": "01/02/2023 19:21:28",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675279288,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IMAM HAMBALI",
                    "alamat_pelapor": "BERJETEH LAOK",
                    "no_telp_pelapor": "6282335996045",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5123020101521",
                    "waktu_lapor": "01/02/2023 19:21:42",
                    "waktu_response": "01/02/2023 19:30:39",
                    "waktu_recovery": "01/02/2023 20:08:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 2296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIROMAN ",
                    "alamat_pelapor": "KP CIPAKU, RT : 2, RW : 11, KEL SUKATANI, KEC CILAWU, KAB. GARUT, JAWA BARAT",
                    "no_telp_pelapor": "081222253911",
                    "keterangan_pelapor": "PELANGGAN SUDAH MELAKUKKAN PENGAJUAN PERMOHONAN UBAH TARI (DATANG KE KANTOR RAYON) DARI TARI R2T KE TARIF BISNIS DAYA 3500 SUDAH ADA SURVEY DARI PETUGAS TAPI BELUM ADA REALISASI MOHON BANTUANYA KONFIRMASI KE PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5423020107332",
                    "waktu_lapor": "01/02/2023 19:21:36",
                    "waktu_response": "01/02/2023 19:22:35",
                    "waktu_recovery": "01/02/2023 21:49:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 8833,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DENI ",
                    "alamat_pelapor": "JL. VILLA MUTIARA BLOK AE NO 6, RT 001 RW004 SAWAH BARU, CIPUTAT",
                    "no_telp_pelapor": "087870705537",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEB 2023 BELUM TERBIT TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107333",
                    "waktu_lapor": "01/02/2023 19:21:39",
                    "waktu_response": "01/02/2023 19:27:26",
                    "waktu_recovery": "01/02/2023 20:08:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 347,
                    "durasi_recovery_time": 2441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI ",
                    "alamat_pelapor": "PR PONDOK NURMAYA 2 NO 8 JL BINTARA 17 RT 13 RW 2 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI // ACUAN DEKAT KANTOR KECAMATAN ",
                    "no_telp_pelapor": "081239991630",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH TDK MENGETAHUI (PTL NYALA) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107334",
                    "waktu_lapor": "01/02/2023 19:21:39",
                    "waktu_response": "01/02/2023 19:28:39",
                    "waktu_recovery": "02/02/2023 06:27:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 420,
                    "durasi_recovery_time": 39509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didik Listianto",
                    "alamat_pelapor": "jln soekarno hatta gg family",
                    "no_telp_pelapor": "6282177149992",
                    "keterangan_pelapor": "beberapa bulan ini pencatat kwh meter tidak sesuai dngan yang di meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020107336",
                    "waktu_lapor": "01/02/2023 19:22:18",
                    "waktu_response": "01/02/2023 20:22:52",
                    "waktu_recovery": "01/02/2023 21:34:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3634,
                    "durasi_recovery_time": 4281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "KP PONDOK MANGGIS JL PAHLAWAN SABEKI NO 41 RT 3/3 KEL BOJONG BARU KEC BOJONGGEDE KAB BOGOR (SEBLAH WARTEG)",
                    "no_telp_pelapor": "089678609060",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN . TGL 01/02/23 PELANGGAN MENGAJUKAN PROSES PD NAMUN STATUS PADA AP2T ( Id Pel ini masih dalam proses permohonan! . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020107337",
                    "waktu_lapor": "01/02/2023 19:22:44",
                    "waktu_response": "01/02/2023 19:51:07",
                    "waktu_recovery": "02/02/2023 01:49:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1703,
                    "durasi_recovery_time": 21511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sodikin jani",
                    "alamat_pelapor": "Blandit Timur RT 10 RW 04 Wonorejo singosari malang",
                    "no_telp_pelapor": "6281334327670",
                    "keterangan_pelapor": "Penyambungan baru tidak bisa info untuk pembatalan / proses restitusi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020107340",
                    "waktu_lapor": "01/02/2023 19:22:59",
                    "waktu_response": "01/02/2023 19:26:30",
                    "waktu_recovery": "01/02/2023 19:56:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 1792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ridwan",
                    "alamat_pelapor": "KP BOJONG RAWA LELE No. RT.6 RW.13 JATI MAKMU",
                    "no_telp_pelapor": "6285700247284",
                    "keterangan_pelapor": "Mohon di bantu kWh saya tidak bisa isi pulsa, pulsanya sudah mau habis. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107343",
                    "waktu_lapor": "01/02/2023 19:23:15",
                    "waktu_response": "01/02/2023 20:28:23",
                    "waktu_recovery": "01/02/2023 20:42:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3908,
                    "durasi_recovery_time": 836,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rake Lingga Adhi Sanjaya",
                    "alamat_pelapor": "PR TAMAN BERINGIN ELOK II No.19 RT.0 RW.0 NGALIYAN",
                    "no_telp_pelapor": "6281326670355",
                    "keterangan_pelapor": "token berhasil dibayar tapi tdk ada kode token nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJA"
                },
                {
                    "no_laporan": "K5423020107344",
                    "waktu_lapor": "01/02/2023 19:23:19",
                    "waktu_response": "01/02/2023 20:25:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3741,
                    "durasi_recovery_time": 33906831,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sofan Agus",
                    "alamat_pelapor": "DN CEPOGO GIRIMULYO No. RT.13 RW.5",
                    "no_telp_pelapor": "6281329595805",
                    "keterangan_pelapor": "MUTASI_K (G9923020188834:gagal input token) - ijin melaporkan meter listrik tidak bisa dimasukkan token pulsa posisi pulsa tinggal sedikit mohon segera ditindaklanjuti terimakasih, ancer2 rumah sebelum desa cepogo setelah gardu pandang Delimas kanan jln gudang pak Farikin Terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGELANG KOTA"
                },
                {
                    "no_laporan": "K5423020107345",
                    "waktu_lapor": "01/02/2023 19:23:19",
                    "waktu_response": "01/02/2023 19:36:03",
                    "waktu_recovery": "01/02/2023 19:50:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 764,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh haryanto",
                    "alamat_pelapor": "JL BALAI DESA LAMA , KEL KADEMANGAN No.",
                    "no_telp_pelapor": "6281212400678",
                    "keterangan_pelapor": "Pengajuan tambah daya sudah 1 bulan, namun belum ada progress pemasangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107346",
                    "waktu_lapor": "01/02/2023 19:23:23",
                    "waktu_response": "01/02/2023 19:31:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 474,
                    "durasi_recovery_time": 33910094,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul hidayah",
                    "alamat_pelapor": "DN MERTAK LEKONG No.00 RT.0 RW.0 MERTAK TOM",
                    "no_telp_pelapor": "6281917781992",
                    "keterangan_pelapor": "MUTASI_K (G9923020188719:KCT) - tidak bisa memasukkan kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107348",
                    "waktu_lapor": "01/02/2023 19:23:37",
                    "waktu_response": "01/02/2023 19:27:29",
                    "waktu_recovery": "01/02/2023 20:46:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 232,
                    "durasi_recovery_time": 4719,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reza fahlevi",
                    "alamat_pelapor": "KP SRENGSENG No. RT.2 RW.2 SUKAMULYA",
                    "no_telp_pelapor": "6287827957766",
                    "keterangan_pelapor": "tidak bisa masukan kode token, keterangan di GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5323020100846",
                    "waktu_lapor": "01/02/2023 19:23:39",
                    "waktu_response": "01/02/2023 19:23:56",
                    "waktu_recovery": "01/02/2023 19:45:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 17,
                    "durasi_recovery_time": 1290,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01327622070",
                    "nama_pelapor": "BPK IYUH",
                    "alamat_pelapor": "JL. KEMBAR TIMUR 2 NO.28 RT 1 RW 7 KEL. ANCOL KEC. REGOL KOTA BANDUNG.",
                    "no_telp_pelapor": "0225208702",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN LPB KET.GAGAL (SETELAH UPDATE VKRN 43) SISA 54.54 KWH NO.METER 01327622070",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107351",
                    "waktu_lapor": "01/02/2023 19:23:56",
                    "waktu_response": "01/02/2023 19:40:24",
                    "waktu_recovery": "01/02/2023 19:49:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 988,
                    "durasi_recovery_time": 561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitriyanti",
                    "alamat_pelapor": "Jl. Waru Blok F11 No.01CC-01CD Delta Silicon 2",
                    "no_telp_pelapor": "6289618483539",
                    "keterangan_pelapor": "gak bisa isi token gagal toker ter blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107352",
                    "waktu_lapor": "01/02/2023 19:24:04",
                    "waktu_response": "01/02/2023 20:17:09",
                    "waktu_recovery": "01/02/2023 20:37:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3185,
                    "durasi_recovery_time": 1249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP LIMING LHE",
                    "alamat_pelapor": "JL KEBON JERUK 3 NO 1 F RT 02 RW 04 KEL MAPAR KEC TAMANSARI KOTA JAKARTA BARAT ACUAN : TUNAS 2000 / BMW ",
                    "no_telp_pelapor": "0216296012",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020104591, APP MIRING DARI KEDUDUKANNYA PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020107354",
                    "waktu_lapor": "01/02/2023 19:24:01",
                    "waktu_response": "01/02/2023 19:58:07",
                    "waktu_recovery": "01/02/2023 20:34:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2046,
                    "durasi_recovery_time": 2167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Emanuel Lawe Liwu",
                    "alamat_pelapor": "jln gatotsubroto, gang Akasia rt10 rw 1 sei Bedungun",
                    "no_telp_pelapor": "6281253070112",
                    "keterangan_pelapor": "meteran listrik muncul tulisan PERIKSA mohon kirim kode temper di no  wa 081253070112",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020107356",
                    "waktu_lapor": "01/02/2023 19:24:11",
                    "waktu_response": "01/02/2023 19:26:42",
                    "waktu_recovery": "01/02/2023 19:56:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 151,
                    "durasi_recovery_time": 1770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERU",
                    "alamat_pelapor": "JL H GEMIN KP CAKUNG KEL. JATI KRAMAT No.0 RT.4 RW.2 JATIASIH",
                    "no_telp_pelapor": "6281386821137",
                    "keterangan_pelapor": "Kwh / meteran tidak bisa di isi pulsa , ket GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107358",
                    "waktu_lapor": "01/02/2023 19:24:48",
                    "waktu_response": "01/02/2023 19:32:40",
                    "waktu_recovery": "01/02/2023 19:35:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 472,
                    "durasi_recovery_time": 190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arie Sucahyo",
                    "alamat_pelapor": "PR SUMBER TAMAN INDAH No. 6 RT.005 RW.07 WONOASIH",
                    "no_telp_pelapor": "6285735055442",
                    "keterangan_pelapor": "Tagihan saya kok tinggi di bulan ini? padahal rumah saya kosong sejak bulan Desember.tapi tagihan saya malah lebih tinggi dari bulan sebelumnya.apakah tidak di cek kWH meter di rumah saya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020107359",
                    "waktu_lapor": "01/02/2023 19:25:11",
                    "waktu_response": "01/02/2023 19:27:39",
                    "waktu_recovery": "01/02/2023 20:46:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 4730,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. EKO ",
                    "alamat_pelapor": "PR MAHAKARYA RESIDENCE C11 R NO 34   RT-- / RW-- 1/11 DS . SUKA MANAH KEC. SUKA TANI KAB BEKASI || DEKAT DENGAN FASOS PEKARANGAN",
                    "no_telp_pelapor": "0895801876150",
                    "keterangan_pelapor": "LEBIH TAGIH, REK JANUARI 2022 STAND AKHIR : 11 (DATA PADA ACMT : 11) DAN STAN 01/02/2023 ADALAH 149 RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K3223020100438",
                    "waktu_lapor": "01/02/2023 19:25:15",
                    "waktu_response": "01/02/2023 19:36:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 33909786,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL RAYA LAPAN, NO 34 KP CIKOLEANG RT 1/4, KEL SUKAMULYA, KEC RUMPUN, KAB BOGOR, ACUAN : DEKAT KOMP BRIN LAPAN",
                    "no_telp_pelapor": "6285717900592",
                    "keterangan_pelapor": "MUTASI_K (G9923020188797:MOHON DICEK ) - GAGAL INPUT TOKEN APP TERTERA 999 (PTL NYALA) SISA 15.2 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107360",
                    "waktu_lapor": "01/02/2023 19:25:09",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675279509,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rohmad adi irawan",
                    "alamat_pelapor": "JL KUTISARI UTARA VII No.29A RT.0 RW.0 KUTISARI",
                    "no_telp_pelapor": "6282142732367",
                    "keterangan_pelapor": "kabel melintang dibawah atap rumah mau direnovasi mohon kabelnya dirapikan dan minta tolong dipasangkan meternya juga ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020107364",
                    "waktu_lapor": "01/02/2023 19:25:39",
                    "waktu_response": "01/02/2023 19:37:55",
                    "waktu_recovery": "01/02/2023 19:45:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 736,
                    "durasi_recovery_time": 461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000839097",
                    "nama_pelapor": "BP MOCH APRII",
                    "alamat_pelapor": "JL. BUKANAGARA RT.05 RW.02 KEC. LEMBANG, KAB. BANDUNG BARAT, JAWA BARAT 40391 . RUMAH WARNA UNGU PAS TANJAKAN BETON SEBELAH KANAN JALAN (ARAH GUNUNG BATU)",
                    "no_telp_pelapor": "085163572727",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA : 233,54 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5323020100848",
                    "waktu_lapor": "01/02/2023 19:25:42",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675279542,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000002619491",
                    "nama_pelapor": "IBU NOVI",
                    "alamat_pelapor": "JALAN BABAKAN MUNCANG KP BONGKOK RT-02 / RW-08 KEL PADAASIH KEC CISARUA KAB BANDUNG BARAT SEBRANG TOKO MATERIAL SARIWANGI JAYA 2",
                    "no_telp_pelapor": "082120045000",
                    "keterangan_pelapor": "VOLTASE TURUN 1 BANGUNAN DARI SEMINGGU YANG LALU SEDANG TIDAK TERJADI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020107368",
                    "waktu_lapor": "01/02/2023 19:26:20",
                    "waktu_response": "01/02/2023 19:35:32",
                    "waktu_recovery": "01/02/2023 20:25:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 552,
                    "durasi_recovery_time": 2972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni Ari Firmanjaya",
                    "alamat_pelapor": "JL BUDAYA PAMPANG No.",
                    "no_telp_pelapor": "6282358380706",
                    "keterangan_pelapor": "selamat malam, mohon ijin mengajukan keluhan terkait Listrik Padam di hanya d rumah kami & beberapa saat Daya Listrik tidak stabil sesaat kemudian meteran berbunyi secara berkala, contoh: \\\"tuk...\\\". mohon agar bisa dibantu menyelesaikan masalah ini ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5423020107369",
                    "waktu_lapor": "01/02/2023 19:26:27",
                    "waktu_response": "01/02/2023 20:05:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2369,
                    "durasi_recovery_time": 33908015,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dede gunawan",
                    "alamat_pelapor": "kp cijeungjing rt02 rw15",
                    "no_telp_pelapor": "62895416178750",
                    "keterangan_pelapor": "gagal isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107372",
                    "waktu_lapor": "01/02/2023 19:26:44",
                    "waktu_response": "01/02/2023 19:36:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 583,
                    "durasi_recovery_time": 33909784,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Frida Fartiningsih",
                    "alamat_pelapor": "DS BUGEL BAGELEN RT.00 RW.0 BUGEL",
                    "no_telp_pelapor": "6281227448612",
                    "keterangan_pelapor": "MUTASI_K (G9923020188748:Perlu penanganan Yantek ) - LISTRIK PADAM",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOREJO"
                },
                {
                    "no_laporan": "K5423020107375",
                    "waktu_lapor": "01/02/2023 19:26:47",
                    "waktu_response": "01/02/2023 19:28:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 33910243,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syamsul Bahri Bohari Bungeng",
                    "alamat_pelapor": "Dn.Campaga",
                    "no_telp_pelapor": "6285145935555",
                    "keterangan_pelapor": "MUTASI_K (G9923020188714:GAGAL TOKEN) - klo diisi voucher selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020107376",
                    "waktu_lapor": "01/02/2023 19:27:03",
                    "waktu_response": "01/02/2023 19:32:43",
                    "waktu_recovery": "01/02/2023 19:43:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "musa maulana",
                    "alamat_pelapor": "Jl bandungrejo rt 002/005",
                    "no_telp_pelapor": "62882009074452",
                    "keterangan_pelapor": "assalamualaikum , saya minta tolong , saya tidak mengerti gimana caranya,,saya sudah mengisi token tp selalu gagal padahal angka nya benar semua tp ada tulisan gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020107377",
                    "waktu_lapor": "01/02/2023 19:27:08",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675279628,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Eko Wahyu Setiawan",
                    "alamat_pelapor": "XX KOMP.PINUS BARU B-07 No.0 RT. RW.",
                    "no_telp_pelapor": "6285101451266",
                    "keterangan_pelapor": "Tegangan Listrik rendah (160 V). \\nMohon untuk segera diperiksa.\\nTerima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020107379",
                    "waktu_lapor": "01/02/2023 19:27:09",
                    "waktu_response": "01/02/2023 19:29:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 154,
                    "durasi_recovery_time": 33910188,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CITRA",
                    "alamat_pelapor": "MENTENG , JEKAN RAYA.KOTA PALANGKARAYA PROVINSI KALTENG.TILUBG 1 NO 10 B",
                    "no_telp_pelapor": "082251421349 ",
                    "keterangan_pelapor": "MUTASI_K (G9923020188774:-) - MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBUARI 2023. ST AW 6058, ST AK 6415, ST BERDASARKAN ANGKA ACMT FEBUARI 2023 = 6415. REK (BELUM DILUNASI). PERSIL JARANG DIHUNI, BERPAGAR, PETUGAS JARAN DATANG)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020107384",
                    "waktu_lapor": "01/02/2023 19:27:41",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675279661,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SATRIA KESUMA SURYAWAN",
                    "alamat_pelapor": "JL AHMAD YANI No. RT.0",
                    "no_telp_pelapor": "6282376054443",
                    "keterangan_pelapor": "Pembayaran Bulan ini berbeda dengan KwH yg tertulis di meteran, di struk kwh menunjukan 00002133-00002260 (foto terlampir)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5423020107388",
                    "waktu_lapor": "01/02/2023 19:28:02",
                    "waktu_response": "01/02/2023 19:31:26",
                    "waktu_recovery": "01/02/2023 20:22:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 3083,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "08973995403",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106010, LEBIH TAGIH. ST AK REK FEB/2023 = 16263, ST APP TGL 01/02/2023 = 16002. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT LAPORAN K5423010202732 DAN K5223020100446. LAPOR KEMBALI.CC.54.YANTI.SM//INFO PELANGGAN SUDAH DIHUBUNGI NAMUN HANYA KONFIRMASI, MOHON SEGERA DITINDAKLANJUTI. CC.54.PRAYOGA.SM//",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020107396",
                    "waktu_lapor": "01/02/2023 19:28:53",
                    "waktu_response": "01/02/2023 19:41:39",
                    "waktu_recovery": "01/02/2023 20:51:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 4185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti nurajilah",
                    "alamat_pelapor": "JL HARAPAN JAYA No.0 RT.0",
                    "no_telp_pelapor": "6285769879198",
                    "keterangan_pelapor": "ingin tambah daya dari daya 900watt ke 1300watt",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020107397",
                    "waktu_lapor": "01/02/2023 19:29:02",
                    "waktu_response": "01/02/2023 19:41:28",
                    "waktu_recovery": "01/02/2023 20:02:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 746,
                    "durasi_recovery_time": 1239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aswat J. Hamzah",
                    "alamat_pelapor": "desa laluin",
                    "no_telp_pelapor": "6285217061035",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOA SIU"
                },
                {
                    "no_laporan": "K5423020107400",
                    "waktu_lapor": "01/02/2023 19:29:36",
                    "waktu_response": "01/02/2023 19:40:14",
                    "waktu_recovery": "01/02/2023 21:17:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 638,
                    "durasi_recovery_time": 5820,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dwi setiawan",
                    "alamat_pelapor": "KK GRAHA SIENA BLK M.11 No.6 CIKUPA",
                    "no_telp_pelapor": "6285642270351",
                    "keterangan_pelapor": "token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107403",
                    "waktu_lapor": "01/02/2023 19:29:55",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 19:39:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675279795,
                    "durasi_recovery_time": 1675280358,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rohmad adi irawan",
                    "alamat_pelapor": "JL KUTISARI UTARA VII No.29A RT.0 RW.0 KUTISARI",
                    "no_telp_pelapor": "6289688243191",
                    "keterangan_pelapor": "kabel SR melintang dibawah atap rumah direnovasi mohon bisa diperbaiki diganti kabelnya dilewatkan atas atap rumah dan minta tolong dipasangkan meternya sekalian ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020107405",
                    "waktu_lapor": "01/02/2023 19:30:05",
                    "waktu_response": "01/02/2023 19:39:12",
                    "waktu_recovery": "01/02/2023 20:13:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 547,
                    "durasi_recovery_time": 2063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "JL KH MUHAMAD DAHLAN NO 11 KP TANJAKAN RT-3 / RW-1 DS TANJAKAN KEC RAJEG KAB TANGERANG ACUAN \\nSETEMPAT SMK RIZKY PUTRA HARAPAN",
                    "no_telp_pelapor": "02159355172",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KARENA UPDATE VKRN 43. PTL TIDAK PADAM. SISA 38 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107406",
                    "waktu_lapor": "01/02/2023 19:30:15",
                    "waktu_response": "01/02/2023 19:38:52",
                    "waktu_recovery": "01/02/2023 19:52:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 517,
                    "durasi_recovery_time": 794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu andini riyanti",
                    "alamat_pelapor": "DN NAMPES No. 0 RT.001 RW.01 NOGOSARI",
                    "no_telp_pelapor": "6281938856379",
                    "keterangan_pelapor": "Nomor token listrik terblokir\\nsaya mau isi token via dana tapi tertera nomor pelanggan diblokir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020107407",
                    "waktu_lapor": "01/02/2023 19:30:29",
                    "waktu_response": "01/02/2023 19:55:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1501,
                    "durasi_recovery_time": 33908641,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Faishal Fadlie",
                    "alamat_pelapor": "PR PERMATA INDH AB-19 No. RT.002 RW.06 PAGAK",
                    "no_telp_pelapor": "6282230301822",
                    "keterangan_pelapor": "MUTASI_K (G9923020188763:mutasi g) - Isi Ulang Token Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K5423020107409",
                    "waktu_lapor": "01/02/2023 19:30:40",
                    "waktu_response": "01/02/2023 19:44:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 33909313,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad ikram",
                    "alamat_pelapor": "Belok kanan pas turun dri jembatang gantung pammesakang, terus masuk ikuti jalan setapak sejauh 600 meter atas nama rumah Pak Samiung",
                    "no_telp_pelapor": "6285244998436",
                    "keterangan_pelapor": "MUTASI_K (G9923020188745:Menyala dan Padam) - Saat Pihak PLN mengganti Kwh baru kami, Malamnya listrik kami menyala mati dalam kurung waktu 5 detik. Mohon kiranya dibantu perbaikan kembali sebelum timbul hal yg tidak diinginkan, Terima kasih banyak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020107412",
                    "waktu_lapor": "01/02/2023 19:31:34",
                    "waktu_response": "01/02/2023 19:52:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1280,
                    "durasi_recovery_time": 33908797,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Haris Bonang",
                    "alamat_pelapor": "GB PANGKALAN RT.4 RW.6 DERMAJI",
                    "no_telp_pelapor": "6283839531275",
                    "keterangan_pelapor": "padam dari jam 17 \\nsudah lapor tp status dibatalkan ptugas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WANGON"
                },
                {
                    "no_laporan": "K5423020107415",
                    "waktu_lapor": "01/02/2023 19:31:51",
                    "waktu_response": "01/02/2023 19:37:37",
                    "waktu_recovery": "01/02/2023 19:52:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 883,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PRIMA ",
                    "alamat_pelapor": "KP DAMPIT RT 1 RW 8, MEKARJAYA, CIOMAS, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081288242435",
                    "keterangan_pelapor": "TGL 09/12/22 PROSES PB (R1MT/900 VA) DENGAN NO AGENDA 538319912212098610 DAN NO REG 5383112167966 . TGL 10/12/22 BP DAN STROOM AWAL TELAH DILUNASI . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020107416",
                    "waktu_lapor": "01/02/2023 19:31:52",
                    "waktu_response": "01/02/2023 19:41:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 577,
                    "durasi_recovery_time": 33909482,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22110844846",
                    "nama_pelapor": "SUYONO",
                    "alamat_pelapor": "JL. RA KARTINI NO. 58 KELURAHAN MANGUNDIKARAN KEC. NGANJUK KAB. NGANJUK",
                    "no_telp_pelapor": "081216255662 ",
                    "keterangan_pelapor": "MUTASI_K (G9923020188743:minta penormalan sambung langsung) - MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO  PELANGGAN TGL 04/01/2023 DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = DIDALAM METERAN PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN \\nPENANGANAN SESUAI KETENTUAN.",
                    "media": "Email",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107419",
                    "waktu_lapor": "01/02/2023 19:32:41",
                    "waktu_response": "01/02/2023 19:36:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 33909770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zaenudin",
                    "alamat_pelapor": "KP BUNGAOK No. RT.5 RW.3",
                    "no_telp_pelapor": "6289648341975",
                    "keterangan_pelapor": "masukan token gagal terus // MOHON BANTUAN BATALKAN LAPORAN SUDAH DI BUAT DI NO LAPOR G5423020121534",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107420",
                    "waktu_lapor": "01/02/2023 19:32:42",
                    "waktu_response": "01/02/2023 21:43:53",
                    "waktu_recovery": "01/02/2023 21:53:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7871,
                    "durasi_recovery_time": 558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad fauzi",
                    "alamat_pelapor": "DN GUNDUL SOKET LAOK No.0 RT.0 RW.0 TRAGAH",
                    "no_telp_pelapor": "6287849440461",
                    "keterangan_pelapor": "tidak muncul angka d materannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020107426",
                    "waktu_lapor": "01/02/2023 19:33:42",
                    "waktu_response": "01/02/2023 19:34:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 33909917,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Achmad Santosa Adiguna",
                    "alamat_pelapor": "DN LENENG No.00 RT.0 RW.0 LENENG",
                    "no_telp_pelapor": "6281703089470",
                    "keterangan_pelapor": "MUTASI_K (G9923020188721:Gangguan MCB) - MCB Lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107427",
                    "waktu_lapor": "01/02/2023 19:34:11",
                    "waktu_response": "01/02/2023 19:55:27",
                    "waktu_recovery": "01/02/2023 19:57:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1276,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SITI DURRIATUL HASANAH",
                    "alamat_pelapor": "DN KRAJAN KALIKAJAR WETAN No. RT.4 RW.2",
                    "no_telp_pelapor": "6285232689310",
                    "keterangan_pelapor": "TOKEN LISTRIK DIMASUKKAN SLALU GAGAL SAMPAI 2 KALI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020107428",
                    "waktu_lapor": "01/02/2023 19:34:26",
                    "waktu_response": "01/02/2023 19:36:41",
                    "waktu_recovery": "01/02/2023 20:39:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 3788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "popo boys",
                    "alamat_pelapor": "JL PURI MATAHARI G09 No. RT. RW.",
                    "no_telp_pelapor": "6281333206606",
                    "keterangan_pelapor": "MINTAK TOLONG DI CETAKKAN TAGIHAN BULAN INI..\\n\\nTRIMS",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020107431",
                    "waktu_lapor": "01/02/2023 19:34:52",
                    "waktu_response": "01/02/2023 19:45:50",
                    "waktu_recovery": "01/02/2023 20:11:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 658,
                    "durasi_recovery_time": 1523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIONISIUS PUSPA ARI",
                    "alamat_pelapor": "PR PALEM PERTIWI S No.20 RT.0 RW.0 MENGANTI",
                    "no_telp_pelapor": "6285648236364",
                    "keterangan_pelapor": "tulisan \\\"periksa\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020107432",
                    "waktu_lapor": "01/02/2023 19:34:56",
                    "waktu_response": "01/02/2023 20:05:19",
                    "waktu_recovery": "01/02/2023 20:07:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1823,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohzain Putra",
                    "alamat_pelapor": "DS LARANGAN NYORMANIS 195 No. BLEGA",
                    "no_telp_pelapor": "6287722887429",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107433",
                    "waktu_lapor": "01/02/2023 19:35:02",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675280102,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AZIZAH",
                    "alamat_pelapor": "DS SUNGAI GADING KEC TELAGAN RAYA KAB MUKO MUKO PROV BENGKULU \\nACUAN LOKASI DEKAT BENGKEL MAS ",
                    "no_telp_pelapor": "082278352787",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 \\nSISA 33.7 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUKOMUKO"
                },
                {
                    "no_laporan": "K5423020107434",
                    "waktu_lapor": "01/02/2023 19:35:29",
                    "waktu_response": "01/02/2023 19:36:53",
                    "waktu_recovery": "01/02/2023 21:09:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 5552,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zaenudin",
                    "alamat_pelapor": "kp bungaok rt 05 rw 03",
                    "no_telp_pelapor": "6289648341975",
                    "keterangan_pelapor": "masukan token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107441",
                    "waktu_lapor": "01/02/2023 19:36:06",
                    "waktu_response": "01/02/2023 19:41:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 349,
                    "durasi_recovery_time": 33909456,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lalu abdul Kadir jaelani",
                    "alamat_pelapor": "DN DARUL HIJRAH, ANJANI No. RT.0",
                    "no_telp_pelapor": "6287899136869",
                    "keterangan_pelapor": "MUTASI_K (G9923020188740:token) - token listrik tidak bisa masuk setatus gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107446",
                    "waktu_lapor": "01/02/2023 19:36:36",
                    "waktu_response": "01/02/2023 21:26:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6608,
                    "durasi_recovery_time": 33903167,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "julius hutagaol",
                    "alamat_pelapor": "Jl. Tugu Monas No.1",
                    "no_telp_pelapor": "6281360634737",
                    "keterangan_pelapor": "gagal memasukan kode token // LAPORAN DIALIHKAN KE G5123020102331 (CC.51.FAISAL)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107448",
                    "waktu_lapor": "01/02/2023 19:37:09",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675280229,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD IQBAL TEZET",
                    "alamat_pelapor": "JL .SELEMAK 3",
                    "no_telp_pelapor": "628116604390",
                    "keterangan_pelapor": "Kenapa Kalau Saat Saya Telat atau Lupa Bayar langsung diputus KWH Saya. Sementara Kalau saya kelebihan Bayar ke PLN. duit tidak bisa dibalikkan. \\nsaat ini KwH saya diputus karena lupa bayar selama 2 bln. padahal sebetulnya saya masih punya DEPOSIT dengan PLN karena kelebihan Bayar saya. mohon tindak lanjut. jgn melakukan action sepihak. terima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5423020107452",
                    "waktu_lapor": "01/02/2023 19:38:16",
                    "waktu_response": "01/02/2023 19:50:52",
                    "waktu_recovery": "01/02/2023 19:56:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ARDIN/IQSAM ELFANA",
                    "alamat_pelapor": "JL RAYA HANKAM No. RT.4 RW.2 JATIRAHAYU",
                    "no_telp_pelapor": "6281399687245",
                    "keterangan_pelapor": "listrik mati,mau diisi token ngga' bisa,tulisannya gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107454",
                    "waktu_lapor": "01/02/2023 19:38:36",
                    "waktu_response": "01/02/2023 19:42:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 33909436,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22090425848",
                    "nama_pelapor": "IBU JEJE",
                    "alamat_pelapor": "PER GRAMAPURI TAMANSARI BLOK D2 NO 9 RT 3 RW 37 JL DAHLIA KEL WANASARI KEC CIBITUNG KAB BEKASI ACUAN: DEPAN MASJID AL KAUSAR",
                    "no_telp_pelapor": "082312795223",
                    "keterangan_pelapor": "MUTASI_K (G9923020188757:mhn d cek) - MOHON BANTUAN PENANGANAN GANGGUAN APP PRABAYAR KEYPAD (TIDAK BERFUNGSI) ID METER 22090425848 PTL TDK PADAM SISA 21.15 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020107455",
                    "waktu_lapor": "01/02/2023 19:38:41",
                    "waktu_response": "01/02/2023 19:49:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 33908998,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRSYAD",
                    "alamat_pelapor": "KP BUNGUNG LOMPOA JL BUNGUNG LOMPOA NO RT 0 RW 0 KEC TAMANLATEA KEL BONTOTANGAH KAB JENEPONTO SULSEL  // DEKAT PERTIGAAN",
                    "no_telp_pelapor": "085396145353",
                    "keterangan_pelapor": "MUTASI_K (G9923020188750:PETUGAS) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 13,08 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K5423020107456",
                    "waktu_lapor": "01/02/2023 19:38:39",
                    "waktu_response": "01/02/2023 19:52:22",
                    "waktu_recovery": "01/02/2023 20:58:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 823,
                    "durasi_recovery_time": 3944,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lili Susanti",
                    "alamat_pelapor": "Jl.situ Pitara siwagandu no.3B ",
                    "no_telp_pelapor": "6281387307574",
                    "keterangan_pelapor": "LCD bermasalah.pemakaian token kWh cepat habis (50rb habis sehari)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020107458",
                    "waktu_lapor": "01/02/2023 19:38:50",
                    "waktu_response": "01/02/2023 20:04:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1545,
                    "durasi_recovery_time": 33908096,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "dimas",
                    "alamat_pelapor": "DN SAWO GULOMANTUNG No.00 RT.7 RW.2 KEBOMAS",
                    "no_telp_pelapor": "6281249741992",
                    "keterangan_pelapor": "MUTASI_K (G9923020188888:Ditangani unit ) - beberapa hari ini mengalami kedip2 mati beberapa detik perhari 4 sampe 5 kali kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020107463",
                    "waktu_lapor": "01/02/2023 19:39:13",
                    "waktu_response": "01/02/2023 19:52:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 33908816,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "tutang somantri",
                    "alamat_pelapor": "JL KOPO GG SUKALEUR KEC BOJONGLOA KALER No.0 RT.5 RW.6 BBKN ASIH",
                    "no_telp_pelapor": "6283879557306",
                    "keterangan_pelapor": "kwh periksa tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG BARAT"
                },
                {
                    "no_laporan": "K5423020107464",
                    "waktu_lapor": "01/02/2023 19:39:27",
                    "waktu_response": "01/02/2023 20:10:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1850,
                    "durasi_recovery_time": 33907754,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yurnita",
                    "alamat_pelapor": "Jl. Jend. Sudirman No.259",
                    "no_telp_pelapor": "6288270935567",
                    "keterangan_pelapor": "MUTASI_K (G9923020188778:kwh sering membanting) - kwh sering membanting",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5423020107466",
                    "waktu_lapor": "01/02/2023 19:39:36",
                    "waktu_response": "01/02/2023 19:57:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 33908516,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yulianti",
                    "alamat_pelapor": "jl kh hasyim ashari gg swadaya 5 no 36b rt.02/07 ( belakang rs emc)",
                    "no_telp_pelapor": "6281381837959",
                    "keterangan_pelapor": "MUTASI_K (G9923020188782:Permasalahan APP ) - kwh berkurang meskipun mcb rumah sdh diOFF, tidak ada pemakaian, jd cepat habis pulsanya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107467",
                    "waktu_lapor": "01/02/2023 19:39:59",
                    "waktu_response": "01/02/2023 20:12:06",
                    "waktu_recovery": "01/02/2023 20:26:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1927,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hermawan",
                    "alamat_pelapor": "JL VIKTORIA KOMP JATI RESIDENCE RT5RW6 No.",
                    "no_telp_pelapor": "6282126668566",
                    "keterangan_pelapor": "sudah beli tidak dikirim no tokennya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020107469",
                    "waktu_lapor": "01/02/2023 19:40:20",
                    "waktu_response": "01/02/2023 19:43:11",
                    "waktu_recovery": "01/02/2023 19:44:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RULLY TEGUH",
                    "alamat_pelapor": "JL LAPANGAN GOLF No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282163016888",
                    "keterangan_pelapor": "sehubungan dengan no. 1290630000600, saya ada memesan untuk pemasangan semantara di jl jamin Ginting sebelum SPBU pancur batu.. kira kira kapan ya bisa di pasang dan digunakan. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020107470",
                    "waktu_lapor": "01/02/2023 19:40:28",
                    "waktu_response": "01/02/2023 19:40:52",
                    "waktu_recovery": "01/02/2023 19:42:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 73,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIDI HABIBI",
                    "alamat_pelapor": "KP SUMURANJA BARU RT 17/07 No.",
                    "no_telp_pelapor": "6281210361466",
                    "keterangan_pelapor": "Saya tidak bisa beli token, mohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107471",
                    "waktu_lapor": "01/02/2023 19:40:32",
                    "waktu_response": "01/02/2023 19:49:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 556,
                    "durasi_recovery_time": 33908983,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Priyanti",
                    "alamat_pelapor": "mangrih rt 02 rw 03 mojopuro kecamatan jatiroto kabupaten wonogiri",
                    "no_telp_pelapor": "6283821306606",
                    "keterangan_pelapor": "MUTASI_K (G9923020188754:padam) - setiap hari mati lampu tolong ditindak lanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATISRONO"
                },
                {
                    "no_laporan": "K5423020107473",
                    "waktu_lapor": "01/02/2023 19:40:46",
                    "waktu_response": "01/02/2023 19:54:02",
                    "waktu_recovery": "01/02/2023 21:00:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 3979,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIJJAYA ",
                    "alamat_pelapor": "PR GOLDEN PALEM RESIDENCE CLUSTER CANARY BLOK C NO 21 KEC PEGADUNGAN KEL KALIDERES ",
                    "no_telp_pelapor": "081280647901",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM ) TERSISA 291,21 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020107477",
                    "waktu_lapor": "01/02/2023 19:41:27",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675280487,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "gamit....",
                    "alamat_pelapor": "GG KARANG INDAH 3 No.0 RT.16 RW.5",
                    "no_telp_pelapor": "62831741973780",
                    "keterangan_pelapor": "listrik kami macet NCB pembatas d meteran kayaknya rusak mohon petugas ¿¿¿¿¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020107480",
                    "waktu_lapor": "01/02/2023 19:41:46",
                    "waktu_response": "01/02/2023 19:59:15",
                    "waktu_recovery": "01/02/2023 20:01:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1049,
                    "durasi_recovery_time": 137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jumini Khaerunisa",
                    "alamat_pelapor": "KP SETIA SERANG No.0 RT.002 RW.04 KLANGENAN",
                    "no_telp_pelapor": "6289673175231",
                    "keterangan_pelapor": "tagihan tidak sesuai dengan angka meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020107482",
                    "waktu_lapor": "01/02/2023 19:42:10",
                    "waktu_response": "01/02/2023 19:58:05",
                    "waktu_recovery": "01/02/2023 21:40:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 6129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arianto Nugroho",
                    "alamat_pelapor": "Cluster Baiti 2 no C-15, Jl H Udin Rt/Rw 003/004",
                    "no_telp_pelapor": "6281299222285",
                    "keterangan_pelapor": "pembelian token hilang belum sempat isi atau di simpan, akhiry saya lakukan pembelian ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107483",
                    "waktu_lapor": "01/02/2023 19:42:46",
                    "waktu_response": "01/02/2023 20:37:08",
                    "waktu_recovery": "01/02/2023 20:59:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3262,
                    "durasi_recovery_time": 1355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUSTOMI",
                    "alamat_pelapor": "JL RAYA KRESEK KP TEGAL KALIBARU NO.57 RT 4/4 KEL BALARAJA KEC BALARAJA KAB TANGERANG (BELAKANG SMA MANDIRI)",
                    "no_telp_pelapor": "081234901032",
                    "keterangan_pelapor": "\\nPADA TGL 01/02/2023 DILAKUKAN PERGANTIAN APP METER DIKARENAKAN PEREMAJAAN OLEH PETUGAS NO METER 14008290414 PADA APP TERSISA 80 KWH. PELANGGAN MEMINTA DI KONBVERSIKAN KE APP BARU NO METER 45102686321.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107485",
                    "waktu_lapor": "01/02/2023 19:42:48",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675280568,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eko Okta Ardhita",
                    "alamat_pelapor": "DK KEL.NGADE No.0 RT.6 RW.3 TERNATE",
                    "no_telp_pelapor": "6281336669194",
                    "keterangan_pelapor": "Griya Ngade Indah Blok B. 31",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107486",
                    "waktu_lapor": "01/02/2023 19:43:32",
                    "waktu_response": "01/02/2023 19:59:27",
                    "waktu_recovery": "01/02/2023 20:39:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 2383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000088181760",
                    "nama_pelapor": "IBU SRI NURHAYATI",
                    "alamat_pelapor": "JL. NAYAR 1 NO. 28 RT 2  RW 12 KK KRANJI KEL. KRANJI KEC. BEKASI BARAT KOTA BEKASI DEKAT MASJID LDII AN NAJAH ",
                    "no_telp_pelapor": "08129517515",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 74.2 KWH.\\nNO TOKEN 69160339106107296267\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107487",
                    "waktu_lapor": "01/02/2023 19:43:50",
                    "waktu_response": "01/02/2023 19:49:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 33908988,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "agus haris",
                    "alamat_pelapor": "KP TANETEA No.",
                    "no_telp_pelapor": "6285342932382",
                    "keterangan_pelapor": "MUTASI_K (G9923020188752:PETUGAS) - token listrik tidak bisa masuk gagal terus mohon di bantu terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K5423020107490",
                    "waktu_lapor": "01/02/2023 19:44:08",
                    "waktu_response": "01/02/2023 20:28:36",
                    "waktu_recovery": "02/02/2023 09:21:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2668,
                    "durasi_recovery_time": 46348,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "PERUM GRAND SINAR MUTIARA NO 17 RT 9/2 KEL KEDUNG MUNDU KEC TEMBALANG KOTA SEMARANG ACUAN: PR SEJATI",
                    "no_telp_pelapor": "081329750444",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 29.07 KWH, NO TOKEN 6399 6386 9695 5488 4450",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020107491",
                    "waktu_lapor": "01/02/2023 19:44:12",
                    "waktu_response": "01/02/2023 19:46:49",
                    "waktu_recovery": "01/02/2023 19:48:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.SYAKIRIN",
                    "alamat_pelapor": "DN BENGKUNG RT. RW. KARANG BAR",
                    "no_telp_pelapor": "6285936551233",
                    "keterangan_pelapor": "token pulsa listrik tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107493",
                    "waktu_lapor": "01/02/2023 19:44:51",
                    "waktu_response": "01/02/2023 19:50:27",
                    "waktu_recovery": "01/02/2023 19:52:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 336,
                    "durasi_recovery_time": 112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M. MUKMIN SARIFUDIN ",
                    "alamat_pelapor": "JL RAYA PLTM LAMBUR KEL LAMBUR KEC KANDANG SERANG KAB PEKALONGAN ",
                    "no_telp_pelapor": "081290791980",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, SEKITAR BULAN AGUSTUS 22 PENGAJUAN PROSES PENAMBAHAN JARINGAN DI  DIKARENAKAN YBS BERMAKSUD MENGAJUKAN  PENGAJUAN PROSES PB ( 1300 VA DAN 2.200 VA SEBANYAK 2 UNIT), SYARAT TELAH DILENGKAPI  SESUAI INFO PELANGGAN DIHUBUNGI OLEH PETUGAS DIINFORMASIKAN MENUNGGU, NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT DAN MOHON SECEPATNYA. TERKAIT K5422101102445",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K5423020107494",
                    "waktu_lapor": "01/02/2023 19:44:48",
                    "waktu_response": "01/02/2023 19:48:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 33909064,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Widya",
                    "alamat_pelapor": "DN JLUMPANG No. 0 RT. 5 RW. 1 JATIREJO",
                    "no_telp_pelapor": "6285815770683",
                    "keterangan_pelapor": "MUTASI_K (G9923020188749:padam) - listrik padam satu lingkungan dari jam 16.00 sudah lapor, status menyala tp kenyataan masih padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107495",
                    "waktu_lapor": "01/02/2023 19:45:17",
                    "waktu_response": "01/02/2023 19:54:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 533,
                    "durasi_recovery_time": 33908721,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "TRIYONO",
                    "alamat_pelapor": "pengkol",
                    "no_telp_pelapor": "628174100728",
                    "keterangan_pelapor": "MUTASI_K (G9923020188760:handle teknik) - pohon nyangkut jaringan TM dan kebakar. wetan jembatan gantung Pengkol.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020107497",
                    "waktu_lapor": "01/02/2023 19:45:25",
                    "waktu_response": "01/02/2023 20:55:40",
                    "waktu_recovery": "01/02/2023 20:59:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4215,
                    "durasi_recovery_time": 256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLA",
                    "alamat_pelapor": "KP CIKORONJO SINDANG MULYA 0   RT-1 / RW-5 NO 91 KEL SINDANG MULYA KEC CIBARUSAH KAB BEKASI",
                    "no_telp_pelapor": "081381441821",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106654, MOHON BANTUAN TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN NO TOKEN PADA DATA P2APST TERTERA BLOCKING TOKEN NAMUN PADA DATA AP2T TIDAK TERTERA NO REG/TAGIHAN SUSULAN.\\nSISA KWH 3.26. MOHON DIUPAYAKAN SECEPATNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107498",
                    "waktu_lapor": "01/02/2023 19:45:36",
                    "waktu_response": "01/02/2023 19:49:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 33908990,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khoirul Amin",
                    "alamat_pelapor": "DK KEMOJAN No.- RT.1 RW.5 KEMOJAN",
                    "no_telp_pelapor": "6282228881524",
                    "keterangan_pelapor": "MUTASI_K (G9923020188751:Bantuannya pelanggan dicallback terkait kendala input tokennya) - Gagal input Token Listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5423020107499",
                    "waktu_lapor": "01/02/2023 19:45:37",
                    "waktu_response": "01/02/2023 22:46:54",
                    "waktu_recovery": "02/02/2023 00:40:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10877,
                    "durasi_recovery_time": 6791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvia Kresna",
                    "alamat_pelapor": "jln simpang gadut no 31",
                    "no_telp_pelapor": "6285256933190",
                    "keterangan_pelapor": "nomor token di blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020107500",
                    "waktu_lapor": "01/02/2023 19:45:43",
                    "waktu_response": "01/02/2023 22:35:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 10207,
                    "durasi_recovery_time": 33899021,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muamar",
                    "alamat_pelapor": "Jl. Swadaya II RT 9/8 No.39",
                    "no_telp_pelapor": "6285711610106",
                    "keterangan_pelapor": "MUTASI_K (G9923020188925:urgent) - token tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020107501",
                    "waktu_lapor": "01/02/2023 19:46:16",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675280776,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK KIKI/kiki.kurniawan",
                    "alamat_pelapor": "KP MARIBAYA RT 3 RW 5 NO 208 KEL LANGENSARI KEC LEMBANG KAB BDG BRT",
                    "no_telp_pelapor": "082240222324",
                    "keterangan_pelapor": "LAPORAN INI MENGACU PADA K5323012700600 DAN K5323012800201. SESUAI INFORMASI PELANGGAN BELUM DITINDAK LANJUTI & STATUS BATAL / PELANGGAN SEDANG MERENOVASI RUMAH NAMUN KABEL SR YANG MELINTANG DI ATAP RUMAH PELANGGAN MENGHAMBAT PENGERJAAN DAN PELANGGAN SUDAH MENGAJUKAN KE KANTOR PLN SUDAH 5 HARI KERJA NAMUN BELUM ADA TINDAK LANJUT KEMBALI.",
                    "media": "Instagram",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020107502",
                    "waktu_lapor": "01/02/2023 19:46:10",
                    "waktu_response": "02/02/2023 07:01:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 40513,
                    "durasi_recovery_time": 33868688,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "JUMELIM",
                    "alamat_pelapor": "BATU BOLONG",
                    "no_telp_pelapor": "6287759675537",
                    "keterangan_pelapor": "MUTASI_K (G9923020288996:kWh periksa) - Kwh Tulisan PERIKSA Lampu padam cuma sendiri, awalnya kedap kedip sudah 3 bulan dan tiap mau isi Token ada Tulisan PERIKSA dan mdngajukan pengajuan dulu baru bisa masukkan Token, sekarang lagi dan saat ini saya gelap sendiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107503",
                    "waktu_lapor": "01/02/2023 19:46:18",
                    "waktu_response": "01/02/2023 19:50:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 273,
                    "durasi_recovery_time": 33908920,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOS",
                    "alamat_pelapor": "DS TALA, JL.GUAMAHANU NO- RT-7  RW-2 KEL.LIDAK KEC.ATAMBUA SELATAN KAB.BELU - NTT",
                    "no_telp_pelapor": "081239267001",
                    "keterangan_pelapor": "MUTASI_K (G9923020188755:cek ke pelanggan) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 329,61 KWH (PTL MENYALA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020107506",
                    "waktu_lapor": "01/02/2023 19:46:45",
                    "waktu_response": "01/02/2023 21:09:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4967,
                    "durasi_recovery_time": 33904199,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Seri Ulina Br Sembiring",
                    "alamat_pelapor": "JL BAHAGIA GG.ANGGUR NO.96",
                    "no_telp_pelapor": "6281384649659",
                    "keterangan_pelapor": "MUTASI_K (G9923020188874:gamgguan) - nonor token tidak muncul",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020107510",
                    "waktu_lapor": "01/02/2023 19:47:13",
                    "waktu_response": "01/02/2023 19:50:01",
                    "waktu_recovery": "01/02/2023 20:27:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 2245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAID",
                    "alamat_pelapor": "Perumahan Insani Regency Blok F47",
                    "no_telp_pelapor": "6281372322673",
                    "keterangan_pelapor": "MCB BELUM JUGA DIPASANG SEJAK PENGAJUAN GANTI DAYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020107511",
                    "waktu_lapor": "01/02/2023 19:47:23",
                    "waktu_response": "01/02/2023 21:22:40",
                    "waktu_recovery": "01/02/2023 21:27:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5717,
                    "durasi_recovery_time": 279,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AMBAR KRISTIANASARI",
                    "alamat_pelapor": "DN JATIMULYO RT.1 RW.20 SRIMARTANI",
                    "no_telp_pelapor": "6285156664037",
                    "keterangan_pelapor": "Sering padam terutama saat hujan tiba, padahal tidak ada jadwal pemadaman listrik di pln123,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020107513",
                    "waktu_lapor": "01/02/2023 19:47:39",
                    "waktu_response": "01/02/2023 19:47:59",
                    "waktu_recovery": "01/02/2023 19:48:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 51,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "said ladise",
                    "alamat_pelapor": "JL PR.TCI CLUSTER CATALONIA,BLOK G12,NO 5A, No.",
                    "no_telp_pelapor": "6285945256950",
                    "keterangan_pelapor": "mengapa pengajuan pasang baru saya dibatalkan?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107516",
                    "waktu_lapor": "01/02/2023 19:47:54",
                    "waktu_response": "01/02/2023 19:54:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 33908708,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gufron",
                    "alamat_pelapor": "KP PANDELEKAN, DS WARAKAS No.0 RT.6 RW.2 BINUANG",
                    "no_telp_pelapor": "628978265455",
                    "keterangan_pelapor": "MUTASI_K (G9923020188762:Keypad KWH LPB tdk berfungsi) - tombol kwh tidak bisa di pencet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5323020100863",
                    "waktu_lapor": "01/02/2023 19:48:32",
                    "waktu_response": "01/02/2023 20:12:38",
                    "waktu_recovery": "01/02/2023 20:16:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1446,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADIT",
                    "alamat_pelapor": "KK CHERIVILE RT 0/0 KEL LENGKONG KEC BOJONGSOANG KAB BANDUNG / VASUM ",
                    "no_telp_pelapor": "082121772098",
                    "keterangan_pelapor": "PELANGGAN AKAN MENGAJUKAN PERUBAHAN DAYA NAMUN ADA STATUS PENGADUAN YG BLM DI REMAJAKAN DGN NO AGENDA 535510562301283729, 535510562301112750, 535510561410137943. DIBANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107519",
                    "waktu_lapor": "01/02/2023 19:48:42",
                    "waktu_response": "01/02/2023 20:19:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1863,
                    "durasi_recovery_time": 33907186,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adnan umar",
                    "alamat_pelapor": "Blok I No.228",
                    "no_telp_pelapor": "6281344129911",
                    "keterangan_pelapor": "MUTASI_K (G9923020188787:ABE11) - tiap malam mati lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5423020107522",
                    "waktu_lapor": "01/02/2023 19:49:32",
                    "waktu_response": "01/02/2023 20:01:42",
                    "waktu_recovery": "01/02/2023 21:55:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 6817,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Triwedha Adji Mulawan",
                    "alamat_pelapor": "JL PONDOK CIPTA BLOK B No.198 RT.4 RW.8",
                    "no_telp_pelapor": "628992586940",
                    "keterangan_pelapor": "saya baru beli token 200rb, tetapi saya tidak/belum mendapatkan nomor stroom token nya, bukti pembayaran yang di sarankan oleh system sudah berhasil.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107524",
                    "waktu_lapor": "01/02/2023 19:49:54",
                    "waktu_response": "01/02/2023 19:58:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 488,
                    "durasi_recovery_time": 33908489,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sihabudin",
                    "alamat_pelapor": "PP manbaul ulum",
                    "no_telp_pelapor": "6282232832951",
                    "keterangan_pelapor": "MUTASI_K (G9923020188766:ggn) - kWh meter bermasallah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUNCAR"
                },
                {
                    "no_laporan": "K5423020107530",
                    "waktu_lapor": "01/02/2023 19:50:26",
                    "waktu_response": "01/02/2023 21:22:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5515,
                    "durasi_recovery_time": 33903430,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendra saputra",
                    "alamat_pelapor": "DS BUNGKANEL K.ANYAR RT.0 RW.0 PEDESAAN",
                    "no_telp_pelapor": "6287876086080",
                    "keterangan_pelapor": "MUTASI_K (G9923020188844:ditunggu konfirmasi petugas) - KWH display LCD mati. tapi listrik tidak padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020107531",
                    "waktu_lapor": "01/02/2023 19:50:29",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675281029,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rohmad adi irawan",
                    "alamat_pelapor": "JL KUTISARI UTARA VII No.29A RT.0 RW.0 KUTISARI",
                    "no_telp_pelapor": "6289688243191",
                    "keterangan_pelapor": "kabel SR melintang dibawah atap rumah direnovasi mohon bisa diperbaiki diganti kabelnya dilewatkan atas atap rumah dan minta tolong dipasangkan meternya sekalian ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K2323020100259",
                    "waktu_lapor": "01/02/2023 19:50:46",
                    "waktu_response": "01/02/2023 19:54:15",
                    "waktu_recovery": "01/02/2023 19:56:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 209,
                    "durasi_recovery_time": 113,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14297444896",
                    "nama_pelapor": "BPK KHAIRIL FATIHIN",
                    "alamat_pelapor": "JL LANDANG NANGKA NO 0 RT 16/0 DN DASAN BARU DS OTAK RARANGAN KEC WANASABA KAB LOMBOK TIMUR LOKASI  DEKAT MASJID",
                    "no_telp_pelapor": "087862317370",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43,DISPLAY KWH TERTERA GAGAL,Nomor Token :\\n39274995219262226392 ,SISA KWH 27,84 , NO METER 14297444896 , PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107532",
                    "waktu_lapor": "01/02/2023 19:50:45",
                    "waktu_response": "01/02/2023 22:35:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9896,
                    "durasi_recovery_time": 33899030,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gilang Ramadhan",
                    "alamat_pelapor": "JL WIJAYA 1 No.B RT.7 RW.4 PETOGONGAN",
                    "no_telp_pelapor": "6287761030177",
                    "keterangan_pelapor": "MUTASI_K (G9923020188924:urgent) - GAGAL INPUT TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020107535",
                    "waktu_lapor": "01/02/2023 19:51:40",
                    "waktu_response": "01/02/2023 20:02:43",
                    "waktu_recovery": "01/02/2023 21:28:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 663,
                    "durasi_recovery_time": 5121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "111970",
                    "nama_pelapor": "BP EDWIN",
                    "alamat_pelapor": "LAPORAN BERULANG TERKAIT K5423013103883. LEBIH TAGIH. ST AK REK JANUARI 2023 = 23233, ST BERDASARKAN ANGKA ACMT\\nJANUARI 2023=  22792. REK (TELAH DILUNASI). RUMAH TIDAK DIHUNI, BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG. HINGGA SAAT INI BELUM ADA TINDAK LANJUT\\n",
                    "no_telp_pelapor": "085697996649",
                    "keterangan_pelapor": "LAPORAN BERULANG TERKAIT K5423013103883. LEBIH TAGIH. ST AK REK JANUARI 2023 = 23233, ST BERDASARKAN ANGKA ACMT\\nJANUARI 2023=  22792. REK (TELAH DILUNASI). RUMAH TIDAK DIHUNI, BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG. HINGGA SAAT INI BELUM ADA TINDAK LANJUT\\n",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020107536",
                    "waktu_lapor": "01/02/2023 19:51:50",
                    "waktu_response": "01/02/2023 19:53:10",
                    "waktu_recovery": "01/02/2023 21:53:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 7236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MONICA",
                    "alamat_pelapor": "PERUMAHAN PURI PAMULANG BLOK B4 NO. 2 RT 001/025, PAMULANG BARAT ( DI SEBERANG TAMAN, DI SAMPING PLANG JL BROMO 3)",
                    "no_telp_pelapor": "081219747470",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 32011, ST BERDASARKAN ANGKA ACMT FEB 2023 = 31936. REK (TELAH DILUNASI). (TIDAK DIHUNI, BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, PETUGAS TDK RUTIN DTG)",
                    "media": "Email",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107538",
                    "waktu_lapor": "01/02/2023 19:51:59",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 20:00:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675281119,
                    "durasi_recovery_time": 1675281648,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Teguh wibowo",
                    "alamat_pelapor": "JL. KASTURI",
                    "no_telp_pelapor": "6281229801175",
                    "keterangan_pelapor": "Kilometer di Cabut. untuk di gantikan. Tapi sampai Saat ini belum ada pergantian.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUALA KAPUAS"
                },
                {
                    "no_laporan": "K5423020107541",
                    "waktu_lapor": "01/02/2023 19:52:31",
                    "waktu_response": "01/02/2023 20:55:26",
                    "waktu_recovery": "01/02/2023 22:06:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3775,
                    "durasi_recovery_time": 4290,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didik Purwanto",
                    "alamat_pelapor": "jln raya Kediri tulungagung",
                    "no_telp_pelapor": "6281330442818",
                    "keterangan_pelapor": "isi token gagal/terblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5423020107542",
                    "waktu_lapor": "01/02/2023 19:52:43",
                    "waktu_response": "01/02/2023 20:15:34",
                    "waktu_recovery": "01/02/2023 20:37:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1371,
                    "durasi_recovery_time": 1329,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YAMIN ",
                    "alamat_pelapor": "JL KEBON JERUK 3 NO 1 F RT 02 RW 04 KEL MAPAR KEC TAMANSARI KOTA JAKARTA BARAT ACUAN : TUNAS 2000 / BMW ",
                    "no_telp_pelapor": "0216254425",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 01/02/23 TERKAIT K5423020104591 DATANG  2 ORANG PETUGAS MELAKUKAN PENGECEKAN KE LOKASI DAN DIINFORMASIKAN PENANGANAN TSB DIKENAKAN BIAYA (TIDAK DIBERIKAN). PELANGGAN TIDAK MENERIMA ATAS HAL TSB (PETUGAS YANG MEMINTA UANG KEPADA PELANGGAN) DAN MEMINTA AGAR 2 PETUGAS DATANG KEMBALI UNTUK MEMINTA MAAF KEPADA PELANGGAN. JIKA TIDAK SEGERA, YBS BERNIAT UNTUK MEMUTAR CCTV DAN MEMVIRALKAN KE SOSMED. ID PEL 542100106102",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020107543",
                    "waktu_lapor": "01/02/2023 19:52:38",
                    "waktu_response": "01/02/2023 20:56:05",
                    "waktu_recovery": "01/02/2023 21:00:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3807,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100380664",
                    "nama_pelapor": "IBU YANI ",
                    "alamat_pelapor": "JL- KK BUMI CBR PERMAI BLOK F4 NO.  7 RT 1/RW6 KEL CIBARUSAH JAYA KEC CIBARUSAH KAB BEKASI> SEBRANG MASJID ANUR ",
                    "no_telp_pelapor": "085775735748",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN DENGAN NOMOR ID METER 01100380664 TIDAK DAPAT MELAUKAN PEMBELIAN TOKEN DAN TERTERA BLOCKING TOKEN. PADA AP2T TERDAPAT BLOCKING TOKEN DENGAN STATUS ANGSURAN. MOHON PELANGGAN DAPAT DIINFORMASIKAN PERIHAL TERSEBUT. TERKAIT K5223020101379",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107544",
                    "waktu_lapor": "01/02/2023 19:52:39",
                    "waktu_response": "01/02/2023 20:20:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1666,
                    "durasi_recovery_time": 33907146,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "abank ihen",
                    "alamat_pelapor": "DS RASABAU KEC.HUU No. -",
                    "no_telp_pelapor": "6283119942984",
                    "keterangan_pelapor": "MUTASI_K (G9923020188788:gagal token) - tidak dapat mengisi pulsa, mepebihi batas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DOMPU"
                },
                {
                    "no_laporan": "K5423020107545",
                    "waktu_lapor": "01/02/2023 19:52:39",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675281159,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sinta Bella",
                    "alamat_pelapor": "KP CILEUEUR No. RT.3 RW.6 CIKANDE",
                    "no_telp_pelapor": "6285722138860",
                    "keterangan_pelapor": "kWh token tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107546",
                    "waktu_lapor": "01/02/2023 19:52:40",
                    "waktu_response": "02/02/2023 00:11:52",
                    "waktu_recovery": "02/02/2023 04:40:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 15552,
                    "durasi_recovery_time": 16129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad akbar Al hafizh",
                    "alamat_pelapor": "JL LETNAN MUROD/MANDI API No. 20 ILIR",
                    "no_telp_pelapor": "6282175970200",
                    "keterangan_pelapor": "strom token ny dimasukan gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107548",
                    "waktu_lapor": "01/02/2023 19:52:55",
                    "waktu_response": "01/02/2023 19:53:16",
                    "waktu_recovery": "01/02/2023 19:54:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUARWAN",
                    "alamat_pelapor": "JL LINK CIKUASA RT 002/01 No.",
                    "no_telp_pelapor": "6285893452191",
                    "keterangan_pelapor": "KABEL LISTRIK MENUJU RUMAH SAYA DIJALARI TANAMAN RAMBAT, MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107549",
                    "waktu_lapor": "01/02/2023 19:53:06",
                    "waktu_response": "01/02/2023 19:54:15",
                    "waktu_recovery": "01/02/2023 21:17:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 4972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI",
                    "alamat_pelapor": "KP BULU  RT-6 / RW-10 KEL SETIA MEKAR KEC TAMBUN SELATAN KAB BEKASI // KONTRAKAN BP IKHSAN ",
                    "no_telp_pelapor": "0214701010",
                    "keterangan_pelapor": "MOHON UNTUK TINDAK LANJUTI UNTUK PEMBELIAN TOKEN GAGAL DIKARENAKAN BLOCKING PEMBELIAN PADA DATA AP2T TERDAPAT BEBERAPA TUNGGAKAN PADA ID PEL 537516810909 DENGAN BEBERAPA NO REG YANG BELUM DILAKUKAN PEMBAYARAN, MOHON DIBANTU KONFIRMASI TERKAIT DETAIL TAGIHAN SUSULAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020107553",
                    "waktu_lapor": "01/02/2023 19:53:40",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675281220,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andri Wiranegara",
                    "alamat_pelapor": "ah nasution cikadut",
                    "no_telp_pelapor": "6281211795282",
                    "keterangan_pelapor": "deket sekolah al kutab",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020107556",
                    "waktu_lapor": "01/02/2023 19:54:11",
                    "waktu_response": "01/02/2023 19:59:55",
                    "waktu_recovery": "01/02/2023 20:14:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 344,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Slamet supriyanto",
                    "alamat_pelapor": "DN KALIANYAR No. RT.2 RW.5 SIDODADI",
                    "no_telp_pelapor": "6289601321074",
                    "keterangan_pelapor": "Gagal terus memasuk kan nomer token listrik.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5423020107557",
                    "waktu_lapor": "01/02/2023 19:54:21",
                    "waktu_response": "01/02/2023 20:10:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 950,
                    "durasi_recovery_time": 33907760,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mas suryo",
                    "alamat_pelapor": "JL KAND MOROSENENG RT.00 RW.00 KLAKAHREJO",
                    "no_telp_pelapor": "6287883121778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188779:cek Yantek) - meter PJU terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020107559",
                    "waktu_lapor": "01/02/2023 19:54:32",
                    "waktu_response": "01/02/2023 20:16:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1346,
                    "durasi_recovery_time": 33907353,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mitra pln",
                    "alamat_pelapor": "DN MEKAR SARI No.",
                    "no_telp_pelapor": "6285936606285",
                    "keterangan_pelapor": "MUTASI_K (G9923020188784:periksa) - kwh priksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107560",
                    "waktu_lapor": "01/02/2023 19:54:35",
                    "waktu_response": "01/02/2023 20:10:13",
                    "waktu_recovery": "01/02/2023 20:11:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 938,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000004833008",
                    "nama_pelapor": "IBU LENDA ",
                    "alamat_pelapor": "PR MARGAASIH JL KOI I BLOK A5 NO 7 RT 2 RW 21 KEL MARGAASIH KEC MARGAASIH KAB BANDUNG \\nACUAN LOKASI POLSEK MARGAASIH ",
                    "no_telp_pelapor": "088220560509",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN DENGAN NO METER 32117360282 MEMILIKI ANGSURAN TS P2TL NAMUN SEBELUMNYA PELANGGAN TIDAK MENERIMA SURAT PEMBERITAHUAN. PELANGGAN BERKEBERATAN MELAKUKAN PEMBAYARAN ATAS TS TSB DAN MENGINGINKAN AGAR BLOCKING PEMBELIAN TOKEN DAPAT DIBUKA PELANGGAN BERSEDIA DATANG KE UNIT AREA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020107561",
                    "waktu_lapor": "01/02/2023 19:54:35",
                    "waktu_response": "01/02/2023 20:01:23",
                    "waktu_recovery": "01/02/2023 20:14:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 408,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eko Okta Ardhita",
                    "alamat_pelapor": "DK KEL.NGADE No.0 RT.6 RW.3 TERNATE",
                    "no_telp_pelapor": "6281336669194",
                    "keterangan_pelapor": "kwh meter pra bayar tidak dapat diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107562",
                    "waktu_lapor": "01/02/2023 19:54:37",
                    "waktu_response": "01/02/2023 20:36:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2509,
                    "durasi_recovery_time": 33906185,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ishaq",
                    "alamat_pelapor": "DN NGEMPLAK No. RT.1 RW.8 PODOROTO",
                    "no_telp_pelapor": "6283115128259",
                    "keterangan_pelapor": "MUTASI_K (G9923020188799:gangguan) - kWh meter tidak mau di Isi/tidak bisa dan mau habis karena keluar tulisan PERIKSA.mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOAGUNG"
                },
                {
                    "no_laporan": "K5423020107563",
                    "waktu_lapor": "01/02/2023 19:54:54",
                    "waktu_response": "01/02/2023 21:06:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4312,
                    "durasi_recovery_time": 33904365,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL MUHAMMAD HATTA RT 3 RW 3 NO-  KEL SEMBUNG KEC TULUNGAGUNG KAB TULUNGAGUNG : DEPAN PUSKESMAS SEMBUNG ",
                    "no_telp_pelapor": "08115832573",
                    "keterangan_pelapor": "MUTASI_K (G9923020188843:gangguan) - MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP DIKARENAKAN DI GESER KEDALAM PEMOHON MENGAKU SEBAGAI PEMILIK. SESUAI INFO PELANGGAN SUDAH DATANG KE APL SETEMPAT (PERSYARATAN SUDAH DIBERIKAN) DAN DIINFORMASIKAN AKAN DATANG KELOKASI TGL 30/01/23 TERKAIT K5423012604650",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5423020107565",
                    "waktu_lapor": "01/02/2023 19:55:12",
                    "waktu_response": "02/02/2023 01:41:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20795,
                    "durasi_recovery_time": 33887864,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raidatul aisa",
                    "alamat_pelapor": "PR ELIT KOTA MATARAM BLOK A41 No.0 RT.0 RW.0 LINGKAR S",
                    "no_telp_pelapor": "6285904485142",
                    "keterangan_pelapor": "MUTASI_K (G9923020288952:ggl tkn) - gagal masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020107566",
                    "waktu_lapor": "01/02/2023 19:55:26",
                    "waktu_response": "01/02/2023 21:48:10",
                    "waktu_recovery": "01/02/2023 21:54:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6764,
                    "durasi_recovery_time": 365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh Halim Ginting",
                    "alamat_pelapor": "DS KEBAYAKEN No.",
                    "no_telp_pelapor": "6283856322181",
                    "keterangan_pelapor": "isi token tidak masuk,tapi tidak ada kata gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BRASTAGI"
                },
                {
                    "no_laporan": "K5423020107567",
                    "waktu_lapor": "01/02/2023 19:55:56",
                    "waktu_response": "01/02/2023 22:09:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8009,
                    "durasi_recovery_time": 33900606,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yongki Gita Pradana",
                    "alamat_pelapor": "JL RADEN PATAH No.091 RT.007 RW.02 SIDOKUMPUL",
                    "no_telp_pelapor": "6281231794178",
                    "keterangan_pelapor": "MUTASI_K (G9923020188882:PERLU CEK) - Stroom/Token yang dimasukan tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020107568",
                    "waktu_lapor": "01/02/2023 19:56:02",
                    "waktu_response": "02/02/2023 01:41:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20756,
                    "durasi_recovery_time": 33887853,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nazratul Aini",
                    "alamat_pelapor": "DN KEBON INDAH No. SESELA",
                    "no_telp_pelapor": "6287799041205",
                    "keterangan_pelapor": "MUTASI_K (G9923020288953:ggl tkn) - tidak bisa memasukan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020107570",
                    "waktu_lapor": "01/02/2023 19:56:08",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675281368,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saskia Khairunnisa Junep",
                    "alamat_pelapor": "jalan Gajah Mada asia asri Regency blok B05",
                    "no_telp_pelapor": "6285959259394",
                    "keterangan_pelapor": "kwh menyala dan tidak ada aliran listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020107571",
                    "waktu_lapor": "01/02/2023 19:56:17",
                    "waktu_response": "01/02/2023 20:10:21",
                    "waktu_recovery": "01/02/2023 20:33:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 844,
                    "durasi_recovery_time": 1367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andreas Santoso",
                    "alamat_pelapor": "PR INTER VILLA B6 No.024 RT. RW. CITRALAND",
                    "no_telp_pelapor": "6287880578977",
                    "keterangan_pelapor": "Kwh meter muncul tulisan PERIKSA, mohon minta kode resetnya, karena saya mau isi token listrik. Terima kasih. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020107572",
                    "waktu_lapor": "01/02/2023 19:56:26",
                    "waktu_response": "01/02/2023 20:02:55",
                    "waktu_recovery": "01/02/2023 20:03:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 51,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RULLY TEGUH",
                    "alamat_pelapor": "JL LAPANGAN GOLF No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282163016888",
                    "keterangan_pelapor": "sehubungan dengan no. 1290630000600, saya ada memesan untuk pemasangan semantara di jl jamin Ginting sebelum SPBU pancur batu.. kira kira kapan ya bisa di pasang dan digunakan. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020107573",
                    "waktu_lapor": "01/02/2023 19:56:33",
                    "waktu_response": "01/02/2023 20:10:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 811,
                    "durasi_recovery_time": 33907767,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anisah Pinasthika",
                    "alamat_pelapor": "PR DE NIRWANA GARDEN No.0 RT.0 RW.0 BEBEDAHAND",
                    "no_telp_pelapor": "6285742715958",
                    "keterangan_pelapor": "MUTASI_K (G9923020188780:ytk) - tanggal 31 januari 2023 malam hari tiba2 listrik rumah saya ngejepret mati nyala terus hingga 3x mungkin ada. tanggal 1 februari 2023 pukul 18.25 an, liatrik rumah saya jepret lagi mati nyala terus 3x lebih mungkin ada. mohon untuk segera ditindaklanjut dan diperbaiki, terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107575",
                    "waktu_lapor": "01/02/2023 19:57:10",
                    "waktu_response": "01/02/2023 20:39:57",
                    "waktu_recovery": "01/02/2023 21:03:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2567,
                    "durasi_recovery_time": 1399,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000812110245138",
                    "nama_pelapor": "IBU KIKI",
                    "alamat_pelapor": "KK SUKARAYA INDAH JL BINTARA 2 BLOK D16 NO 14 RT 2 RW 7 KEL SUKARAYA KEC KARANG BAHAGIA KAB BEKASI - JAWA BARAT. DEKAT WARUNG 1",
                    "no_telp_pelapor": "081399075927",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 22 = 24239 , APP TGL 01/02/2023 = 23590 REKENING TELAH DILUNASI. RUMAH BERPAGAR, TIDAK TERKUNCI. PETUGAS CATER JARANG DATANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107576",
                    "waktu_lapor": "01/02/2023 19:57:26",
                    "waktu_response": "01/02/2023 20:00:50",
                    "waktu_recovery": "01/02/2023 20:28:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 1666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABI",
                    "alamat_pelapor": "PR BINTANG METROPOLITAN BLOK C1 NO 67 RT 3 RW 13 JL MAS3 KEL PERWIRA KEC BEKASI UTARA KOTA BEKASI ACUAN : SUMARECON MALL BEKASI",
                    "no_telp_pelapor": "02188886294",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 612 KWH. (PTL TDK PADAM)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107579",
                    "waktu_lapor": "01/02/2023 19:57:28",
                    "waktu_response": "01/02/2023 20:01:01",
                    "waktu_recovery": "01/02/2023 20:14:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rasina Rizal",
                    "alamat_pelapor": "DK KEL.SASA No.0 RT.0 RW.0 TERNATE",
                    "no_telp_pelapor": "6282197707200",
                    "keterangan_pelapor": "Kenapa token yang saya beli melalui living mandiri tidak bisa di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107583",
                    "waktu_lapor": "01/02/2023 19:58:21",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675281501,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Fadiluddin",
                    "alamat_pelapor": "Dusun langgar",
                    "no_telp_pelapor": "6282331237700",
                    "keterangan_pelapor": "Fultase drop di bawah 200 ke 180",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020107584",
                    "waktu_lapor": "01/02/2023 19:58:27",
                    "waktu_response": "01/02/2023 21:04:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3969,
                    "durasi_recovery_time": 33904495,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "harri gunawan",
                    "alamat_pelapor": "JL PRT MASIGI KOMP GRIYA MASIGI No.B25 AMBAWANG",
                    "no_telp_pelapor": "6289612845680",
                    "keterangan_pelapor": "MUTASI_K (G9923020188823:cek jaringan ) - listrik tidak padam, hanya saja daya nya \\nseperti naik turun (redup) terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020107586",
                    "waktu_lapor": "01/02/2023 19:58:47",
                    "waktu_response": "01/02/2023 20:19:48",
                    "waktu_recovery": "01/02/2023 22:00:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1261,
                    "durasi_recovery_time": 6039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRFIN",
                    "alamat_pelapor": "JL KARYAWAN 2 NO 89 RT 2 RW 5 KEL KARANG MULYA KEC KARANG TENGAH KOTA TANGERANG. DEKAT TOKO ALIF ",
                    "no_telp_pelapor": "081211176507",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH TDK MENGETAHUI (PTL NYALA). MELAPOR KEMBALI CC.54.NUSA 20.06 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020107587",
                    "waktu_lapor": "01/02/2023 19:58:43",
                    "waktu_response": "01/02/2023 22:43:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9869,
                    "durasi_recovery_time": 33898579,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suwaryanto",
                    "alamat_pelapor": "JL KPR MOYO PERMAI BLOK C No.0 RT.0 RW.0 SORONG",
                    "no_telp_pelapor": "6282198121019",
                    "keterangan_pelapor": "MUTASI_K (G9923020188901:cek) - tombol pada meteran untuk pengisian pulsa listrik tdk berfungsi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020107589",
                    "waktu_lapor": "01/02/2023 19:59:01",
                    "waktu_response": "01/02/2023 19:59:20",
                    "waktu_recovery": "01/02/2023 20:00:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IMADUDDIN SHIDIQ",
                    "alamat_pelapor": "JL LINK. SIMPANG TIGA RT.04 RW.02 No.",
                    "no_telp_pelapor": "6281906146267",
                    "keterangan_pelapor": "Tegangan di rumah saya drop, lampu redup dan peralatan elektronik tidak berfungsi dengan baik. Mohon bantuan pengecekan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107591",
                    "waktu_lapor": "01/02/2023 19:59:20",
                    "waktu_response": "01/02/2023 20:13:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 851,
                    "durasi_recovery_time": 33907560,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pambakal Rasyid Haur Kuning",
                    "alamat_pelapor": "DS HAUR KUNING No. RT.1 RW.1",
                    "no_telp_pelapor": "6285295182533",
                    "keterangan_pelapor": "MUTASI_K (G9923020188789:pekerjaan tehnik ) - kabel SR yg dari tiang listrik k rumah longgar..bila ada angin bisa padam,kena ba nyala pulng..rumh yg b masalah itu 2 buah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K5423020107594",
                    "waktu_lapor": "01/02/2023 19:59:44",
                    "waktu_response": "01/02/2023 20:42:44",
                    "waktu_recovery": "02/02/2023 01:12:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2580,
                    "durasi_recovery_time": 16207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ika winarningrum",
                    "alamat_pelapor": "Sidodadi mlese gantiwarno Klaten Jawa tengah ",
                    "no_telp_pelapor": "6285642157033",
                    "keterangan_pelapor": "tagihan listrik saya melonjak mohon informasi rincian penggunaan listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020107598",
                    "waktu_lapor": "01/02/2023 20:00:09",
                    "waktu_response": "01/02/2023 20:01:22",
                    "waktu_recovery": "01/02/2023 20:10:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Triono",
                    "alamat_pelapor": "Jl. Melati Raya No.92 Rt.003 Rw.01",
                    "no_telp_pelapor": "6281227023106",
                    "keterangan_pelapor": "Tagihan di bulan januari hanya Rp 165.404,di bulan Februari Rp 80.383,sepertinya kwh meter tidak bekerja",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107599",
                    "waktu_lapor": "01/02/2023 20:00:22",
                    "waktu_response": "01/02/2023 20:56:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3379,
                    "durasi_recovery_time": 33904970,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "gamit....",
                    "alamat_pelapor": "GG KARANG INDAH 3 No.0 RT.16 RW.5",
                    "no_telp_pelapor": "6283174197378",
                    "keterangan_pelapor": "MUTASI_K (G9923020188821:mohon bantuan pengecekan ) - ncb d kwh meter kayaknya rusak/macet tolong bantu ¿¿¿¿¿¿ rumah kami gelap ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020107603",
                    "waktu_lapor": "01/02/2023 20:00:57",
                    "waktu_response": "01/02/2023 21:07:32",
                    "waktu_recovery": "01/02/2023 21:29:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3995,
                    "durasi_recovery_time": 1324,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alex",
                    "alamat_pelapor": "JL SERPONG RAYA KM.19 WR MANGGA",
                    "no_telp_pelapor": "6287830101203",
                    "keterangan_pelapor": "selamat siang tolong di bantu untuk pemasangan secepatnya karna di lokasi sudah butuh listrik dan biaya penyambungan dengan nomer registrasi 5662011237170 sudah di bayarkan. untuk status permohonan sudah pelaksanaan penyambungan tapi belom ada kejelasan untuk pemasangan. mohon tindakannya secepatnya terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107604",
                    "waktu_lapor": "01/02/2023 20:01:23",
                    "waktu_response": "01/02/2023 20:22:19",
                    "waktu_recovery": "01/02/2023 23:31:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1256,
                    "durasi_recovery_time": 11351,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11037495",
                    "nama_pelapor": "BP DIDING",
                    "alamat_pelapor": "JL. HARVARD 1 NO 30 RT.002 RW. 005 KEL SULAIMAN KEC MARGAHAYU KAB BANDUNG",
                    "no_telp_pelapor": "081214717000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. PTL (TIDAK PADAM) SISA 40.00 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020107607",
                    "waktu_lapor": "01/02/2023 20:01:36",
                    "waktu_response": "01/02/2023 21:30:48",
                    "waktu_recovery": "01/02/2023 23:03:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5352,
                    "durasi_recovery_time": 5559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002852383",
                    "nama_pelapor": "BP WAHID ",
                    "alamat_pelapor": "JL KEPARAKAN KIDUL MG 1/1243 RT 57/13  KEL KEPARAKAN KEC MERGANGSAN KOTA JOGYA DIY",
                    "no_telp_pelapor": "08123413911",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107608",
                    "waktu_lapor": "01/02/2023 20:01:36",
                    "waktu_response": "01/02/2023 20:04:39",
                    "waktu_recovery": "01/02/2023 20:11:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nikki",
                    "alamat_pelapor": "DS SELOTONG No.",
                    "no_telp_pelapor": "6282142746348",
                    "keterangan_pelapor": "token selalu gagal ketika di masukan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP STABAT"
                },
                {
                    "no_laporan": "K5423020107610",
                    "waktu_lapor": "01/02/2023 20:01:42",
                    "waktu_response": "01/02/2023 20:36:43",
                    "waktu_recovery": "01/02/2023 22:12:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2101,
                    "durasi_recovery_time": 5775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eneng Yunengsih",
                    "alamat_pelapor": "kp.cibogo rt 001/003",
                    "no_telp_pelapor": "6285780191493",
                    "keterangan_pelapor": "isi token selalu gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107613",
                    "waktu_lapor": "01/02/2023 20:01:49",
                    "waktu_response": "01/02/2023 20:03:40",
                    "waktu_recovery": "01/02/2023 21:02:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 3558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arman Fadli",
                    "alamat_pelapor": "KK GRY ALAM STS Y15 No.12 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6287770514151",
                    "keterangan_pelapor": "Tidak bisa memasukkan pulsa token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107615",
                    "waktu_lapor": "01/02/2023 20:02:12",
                    "waktu_response": "01/02/2023 22:22:33",
                    "waktu_recovery": "01/02/2023 22:30:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8421,
                    "durasi_recovery_time": 464,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fajar Rizki",
                    "alamat_pelapor": "DS LUENG KEUBEE RT.0 RW.0",
                    "no_telp_pelapor": "6281370640911",
                    "keterangan_pelapor": "di meteran tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMALANGA"
                },
                {
                    "no_laporan": "K5423020107618",
                    "waktu_lapor": "01/02/2023 20:02:47",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675281767,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Teti osana",
                    "alamat_pelapor": "Lantai 16",
                    "no_telp_pelapor": "6283136780232",
                    "keterangan_pelapor": "meteran saya tidak bisa di isi token/pulsa\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020107619",
                    "waktu_lapor": "01/02/2023 20:02:55",
                    "waktu_response": "02/02/2023 00:12:59",
                    "waktu_recovery": "02/02/2023 07:44:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 15004,
                    "durasi_recovery_time": 27101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ria anggraini",
                    "alamat_pelapor": "perumahan graha nusa pesona blok a nomor 6",
                    "no_telp_pelapor": "6288269036427",
                    "keterangan_pelapor": "token saat si masukkan keterangan nya gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107620",
                    "waktu_lapor": "01/02/2023 20:02:56",
                    "waktu_response": "01/02/2023 20:24:51",
                    "waktu_recovery": "01/02/2023 20:54:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1315,
                    "durasi_recovery_time": 1778,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H.MUCHTAROM",
                    "alamat_pelapor": "JL ARIF RAHMAN HAKIM No.03 RT.1 RW.1 CEKOK",
                    "no_telp_pelapor": "6281335459890",
                    "keterangan_pelapor": "isi token tidak bisa keterangan di blokir PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020107621",
                    "waktu_lapor": "01/02/2023 20:03:09",
                    "waktu_response": "01/02/2023 20:36:30",
                    "waktu_recovery": "01/02/2023 22:52:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2001,
                    "durasi_recovery_time": 8151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL KP NAGROG NO- RT 03/01 DS BOJONG LOA KEC CISOKA KAB TANGERANG (DEKAT JEMBATAN DS BOJONG LOA)",
                    "no_telp_pelapor": "081281198312",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/2023 PELANGGAN DENGAN NO METER 14032634157 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST). SISA 65.7 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107622",
                    "waktu_lapor": "01/02/2023 20:03:22",
                    "waktu_response": "01/02/2023 20:04:20",
                    "waktu_recovery": "01/02/2023 20:18:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 855,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "princess uchul",
                    "alamat_pelapor": "KK GRIYA MUKTI E No.0 RT.000 RW.00 CIWARENG",
                    "no_telp_pelapor": "6281909308112",
                    "keterangan_pelapor": "kenapa tagihan listrik melonjak naik hampir 50 % dimulai bulan Januari 2023 dari sebelumnya hanya sekitar 300 ribu per bulan menjadi 600 ribu per bulan ? saya lampirkan data pembayaran listrik untuk pengecekan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107626",
                    "waktu_lapor": "01/02/2023 20:03:31",
                    "waktu_response": "01/02/2023 20:15:53",
                    "waktu_recovery": "01/02/2023 21:04:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 2936,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Yunita Sari",
                    "alamat_pelapor": "KP RAWA ROKO No.0 RT.005 RW.03 RAWALUMBU",
                    "no_telp_pelapor": "6281297595045",
                    "keterangan_pelapor": "Saat meteran listrik dimatikan, didalam rumah masih terdapat arus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107627",
                    "waktu_lapor": "01/02/2023 20:04:10",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675281850,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000000839097",
                    "nama_pelapor": "BP MOCH APRII",
                    "alamat_pelapor": "JL. BUKANAGARA RT.05 RW.02 KEC. LEMBANG, KAB. BANDUNG BARAT, JAWA BARAT 40391 . RUMAH WARNA UNGU PAS TANJAKAN BETON SEBELAH KANAN JALAN (ARAH GUNUNG BATU)",
                    "no_telp_pelapor": "085163572727",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020107364, PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA : 233,54 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020107630",
                    "waktu_lapor": "01/02/2023 20:04:23",
                    "waktu_response": "01/02/2023 20:40:17",
                    "waktu_recovery": "01/02/2023 21:13:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2154,
                    "durasi_recovery_time": 2009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022281118",
                    "nama_pelapor": "BP ABDUL LATIP",
                    "alamat_pelapor": "JL. SINGA 2 NO 33 RT 5 RW 09 CIKARANG PUSAT KL JAYA MUKTI KC CIKARANG PUSAT KAB BEKASI | DEKAT DENGAN WTC ",
                    "no_telp_pelapor": "081119008933",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PENANGANAN, PELANGGAN DENGAN NO METER 14456263749 TIDAK DAPAT MELAKUKAN PEMBELIAN STROOM TOKEN DENGAN DATA PADA AP2T TERTERA KWH METER TERBANG - SISA KWH 75.36 PTL NYALA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107631",
                    "waktu_lapor": "01/02/2023 20:04:17",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675281857,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri wahyuni",
                    "alamat_pelapor": "DN PENGANGSING RT. RW. JEROWARU",
                    "no_telp_pelapor": "6281977209657",
                    "keterangan_pelapor": "bilang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107633",
                    "waktu_lapor": "01/02/2023 20:04:21",
                    "waktu_response": "01/02/2023 20:05:12",
                    "waktu_recovery": "01/02/2023 20:07:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamba Allah",
                    "alamat_pelapor": "JL RAYA BLEGA No.0 BLEGA",
                    "no_telp_pelapor": "6285752364",
                    "keterangan_pelapor": "gagal token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107634",
                    "waktu_lapor": "01/02/2023 20:04:38",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 20:05:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675281878,
                    "durasi_recovery_time": 1675281939,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP USMAN",
                    "alamat_pelapor": "KP KEJURUAN RT 06/04 UKIRSARI No.",
                    "no_telp_pelapor": "6289502431411",
                    "keterangan_pelapor": "Sekur pada tiang listrik depan rumah saya tidak kencang, mohon dilakukan perbaikan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107635",
                    "waktu_lapor": "01/02/2023 20:04:44",
                    "waktu_response": "01/02/2023 20:06:39",
                    "waktu_recovery": "01/02/2023 21:09:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 3760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "erwanto apit",
                    "alamat_pelapor": "PR BALIASE BUMI MULYA BLOK B NO 3 No.00 RT.0 RW.0 BALIASE",
                    "no_telp_pelapor": "6285241310006",
                    "keterangan_pelapor": "tidak bisa masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107640",
                    "waktu_lapor": "01/02/2023 20:05:37",
                    "waktu_response": "01/02/2023 22:00:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6886,
                    "durasi_recovery_time": 33901148,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SODIKIN",
                    "alamat_pelapor": "DS MAYONG LOR JL PESANTREN RT-2 / RW-9 KEL GLEGET KEC MAYONG LOR KAB JEPARA JAWA TENGAH (BELAKANG MESJID RUMAH NO 1 KIRI JALAN ) ",
                    "no_telp_pelapor": "081314619277",
                    "keterangan_pelapor": "MUTASI_K (G9923020188877:gagal input token) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM ) NO TOKEN 51337630283824171935 DAN 32679454744896196076. SSA 292.17 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020107642",
                    "waktu_lapor": "01/02/2023 20:05:45",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675281945,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAHAB",
                    "alamat_pelapor": "DN KOBASANAH No. PANGBATOK",
                    "no_telp_pelapor": "6285920003113",
                    "keterangan_pelapor": "TOLONG KEPADA BAPAK TERHORMAT PLN MENTA TOLONG GAGAL TERUS MASUKAN TOKEN LISTRIK ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020107645",
                    "waktu_lapor": "01/02/2023 20:06:04",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675281964,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sofwan",
                    "alamat_pelapor": "DN TODUNGIH No. PANGBATOK",
                    "no_telp_pelapor": "628176000050",
                    "keterangan_pelapor": "isi token gagal tetus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020107646",
                    "waktu_lapor": "01/02/2023 20:06:13",
                    "waktu_response": "01/02/2023 20:09:19",
                    "waktu_recovery": "02/02/2023 10:33:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 186,
                    "durasi_recovery_time": 51848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya Iman Taufick",
                    "alamat_pelapor": "Perumahan Wahana Pengatigan Indah 2, Blok C1 no 4",
                    "no_telp_pelapor": "6285333230684",
                    "keterangan_pelapor": "Input token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020107647",
                    "waktu_lapor": "01/02/2023 20:06:43",
                    "waktu_response": "01/02/2023 20:15:06",
                    "waktu_recovery": "01/02/2023 20:20:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 503,
                    "durasi_recovery_time": 320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri wahyuni",
                    "alamat_pelapor": "DN PENGANGSING RT. RW. JEROWARU",
                    "no_telp_pelapor": "6281977209657",
                    "keterangan_pelapor": "bilang gagal klk di masukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107650",
                    "waktu_lapor": "01/02/2023 20:07:10",
                    "waktu_response": "01/02/2023 21:10:48",
                    "waktu_recovery": "01/02/2023 21:29:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3818,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ramses MM",
                    "alamat_pelapor": "JL CLUSTER ONYX V NO.58 No. RT.6 RW.8",
                    "no_telp_pelapor": "6281289928991",
                    "keterangan_pelapor": "Pemasangan Penambahan daya tidak ditindak lanjuti, saya sudah WA petugas tapi tidak ada jawaban.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100873",
                    "waktu_lapor": "01/02/2023 20:08:58",
                    "waktu_response": "01/02/2023 21:12:06",
                    "waktu_recovery": "01/02/2023 22:46:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3788,
                    "durasi_recovery_time": 5669,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LUTFIAH ",
                    "alamat_pelapor": "PR PURI SENTOSA JL - BLOK B NO 5 RT 1/7 KEL KADEMANGAN KEC SETU KOTA TANGSEL / SEBELAH GO LAUNDRY",
                    "no_telp_pelapor": "6285694415658",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 26.00 PTL MENYALA // LAPOR ULANG CC.54.RIVAL 20:59",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107656",
                    "waktu_lapor": "01/02/2023 20:09:29",
                    "waktu_response": "01/02/2023 20:36:06",
                    "waktu_recovery": "01/02/2023 20:38:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR",
                    "alamat_pelapor": "JL BRIGJEND KATANSO GG PELITA II NO 108B, KP. BARU, MEDAN MAIMOON, MEDAN\\nRUMAH DENGAN DINDING KERAMIK HIJAU DAN ADA GARASI TERBUKA",
                    "no_telp_pelapor": "081935187247 ",
                    "keterangan_pelapor": "LEBIH TAGIH REK FEBRUARI 2023 STAND AKHIR 70167 STAND AWAL 70131 . STAND APP TGL 26/01/2023 70097. REKENING BULAN FEBRUARI 2023  SUDAH DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5323020100874",
                    "waktu_lapor": "01/02/2023 20:09:46",
                    "waktu_response": "01/02/2023 22:35:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8746,
                    "durasi_recovery_time": 33899039,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANAR.",
                    "alamat_pelapor": "JL PULO KENANGA IV NO1 RT-6 / RW-15 KEL GROGOL UTARA KEC KEBAYOROAN LAMA JKT SELATAN",
                    "no_telp_pelapor": "6281519965656",
                    "keterangan_pelapor": "MUTASI_K (G9923020188923:urgent) - PELANGGAN TIDAK BISA INPUT NO TOKEN DAN KONDISI BANGUNAN MASIH MENYALA.\\nNO METER : 32162432572,\\nSISA KWH : 68.00\\nKET : VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020107659",
                    "waktu_lapor": "01/02/2023 20:09:39",
                    "waktu_response": "01/02/2023 21:13:10",
                    "waktu_recovery": "01/02/2023 22:54:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3811,
                    "durasi_recovery_time": 6080,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR DASANA INDAH     RT-7 / RW-16  BLOK SS1 NO 2 KEL BJONG NANGKA KEC KELAPA II KOTA TENGGERANG ACUAN DEKAT MESJID AL-BAROKAH",
                    "no_telp_pelapor": "082124597265",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA - KWH (PTL HAMPIR PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107662",
                    "waktu_lapor": "01/02/2023 20:10:06",
                    "waktu_response": "01/02/2023 20:22:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 768,
                    "durasi_recovery_time": 33906997,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ketut Karyana",
                    "alamat_pelapor": "BR ANTUGAN No.0 RT.0 RW.0 ANTUGAN",
                    "no_telp_pelapor": "6281239154390",
                    "keterangan_pelapor": "MUTASI_K (G9923020188790:tolong di bantu terima kasih ) - tidak bisa memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020107663",
                    "waktu_lapor": "01/02/2023 20:10:26",
                    "waktu_response": "01/02/2023 20:47:48",
                    "waktu_recovery": "01/02/2023 21:55:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2242,
                    "durasi_recovery_time": 4091,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021221081",
                    "nama_pelapor": "BP NGADI",
                    "alamat_pelapor": "KP CIKETING RT 003/03 NO 104 KEL SUMUR BATU KEC BANTARGEBANG KOTA BEKASI. DEKAT STADON SUMUR BATU",
                    "no_telp_pelapor": "081282801937",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN DENGAN NO METER 14021221081. TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST) SISA - KWH. (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5223020101751",
                    "waktu_lapor": "01/02/2023 20:10:41",
                    "waktu_response": "01/02/2023 20:15:25",
                    "waktu_recovery": "01/02/2023 20:26:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 284,
                    "durasi_recovery_time": 687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK SYAMSUL,",
                    "alamat_pelapor": " ALAMAT PONDOK ASRI 1 BLOK B7 NO. 23 KEL. BAKUNG KEC. BIRINGKANAYA MAKASSAR",
                    "no_telp_pelapor": "081342060833",
                    "keterangan_pelapor": "SISA KWH 26.57 . PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43",
                    "media": "Email",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107665",
                    "waktu_lapor": "01/02/2023 20:10:34",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675282234,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sem Firdaus",
                    "alamat_pelapor": "DN OLOH No. RT.3 RW.9 LEMBENGAN",
                    "no_telp_pelapor": "6281332032815",
                    "keterangan_pelapor": "Gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALISAT"
                },
                {
                    "no_laporan": "K5423020107666",
                    "waktu_lapor": "01/02/2023 20:10:35",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675282235,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sofwan",
                    "alamat_pelapor": "dusun tumpang",
                    "no_telp_pelapor": "628176000050",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020107667",
                    "waktu_lapor": "01/02/2023 20:10:43",
                    "waktu_response": "01/02/2023 20:26:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 941,
                    "durasi_recovery_time": 33906787,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hardiyanti",
                    "alamat_pelapor": "batangrappe",
                    "no_telp_pelapor": "6282291944994",
                    "keterangan_pelapor": "MUTASI_K (G9923020188803:emergensi) - kabel telanjang, menyebabkan percikan api",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTIROTASI"
                },
                {
                    "no_laporan": "K5423020107669",
                    "waktu_lapor": "01/02/2023 20:10:51",
                    "waktu_response": "01/02/2023 20:22:02",
                    "waktu_recovery": "01/02/2023 20:41:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 1149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARTHA",
                    "alamat_pelapor": "JL BINTARA JAYA  8 KP SETU RT 1 RW 1 PR BINTARA JAYA VILLAGE II BLOK C NO 9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI , LOKASI : DKT PINTU TOL PONDOK KELAPA",
                    "no_telp_pelapor": "08111756791",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 12.83 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107671",
                    "waktu_lapor": "01/02/2023 20:11:04",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675282264,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ARSAMAHB",
                    "alamat_pelapor": "JL INSUINDE INDAH KP NYAMPAY NO 5 RT-2 / RW-3 KEL NYAMPAY KEC PAROMPONG KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "628112272255",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 413 PTL MENYALA / PELANGGAN MENGHUBUNGI KEMBALI NO TOKEN 26319069694154879817 DAN 10387744578747983104 SUDAH SESUAI CC.53.ANUGRAH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020107675",
                    "waktu_lapor": "01/02/2023 20:11:37",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675282297,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Natalia Susanti",
                    "alamat_pelapor": "DN SINGODREPAN PB5 RT.6 RW.12 MADUREJO",
                    "no_telp_pelapor": "6281802501865",
                    "keterangan_pelapor": "listrik mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020107676",
                    "waktu_lapor": "01/02/2023 20:12:03",
                    "waktu_response": "01/02/2023 20:36:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1443,
                    "durasi_recovery_time": 33906205,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zoya Fatimah",
                    "alamat_pelapor": "KP SEGLOG DS. PS. BOLANG No.0 RT.1 RW.1 TIGARAKSA",
                    "no_telp_pelapor": "6282340857107",
                    "keterangan_pelapor": "MUTASI_K (G9923020188887:periksa) - meteran terblokir karena salah memasukkan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107677",
                    "waktu_lapor": "01/02/2023 20:12:28",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675282348,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "heru wibowo",
                    "alamat_pelapor": "GG BLOK KARANGMULYA KEC SUMBER No.0 RT.3 RW.5 BABAKAN",
                    "no_telp_pelapor": "6289695376719",
                    "keterangan_pelapor": "meteran blank",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020107679",
                    "waktu_lapor": "01/02/2023 20:12:33",
                    "waktu_response": "01/02/2023 20:22:44",
                    "waktu_recovery": "01/02/2023 22:09:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 6393,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DOP CIPINANG",
                    "alamat_pelapor": "JL KENDAL No.24 RT.10 RW.6 MENTENG",
                    "no_telp_pelapor": "6289529552383",
                    "keterangan_pelapor": "Kabel PLN diputus oleh pihak PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020107681",
                    "waktu_lapor": "01/02/2023 20:12:41",
                    "waktu_response": "01/02/2023 22:35:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8561,
                    "durasi_recovery_time": 33899049,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fani",
                    "alamat_pelapor": "JL MANGGA GANDARIA SELATAN CILANDAK No.31 RT.1 RW.4 GNDRIA SEL",
                    "no_telp_pelapor": "6287777588116",
                    "keterangan_pelapor": "MUTASI_K (G9923020188922:urgent) - Saya baru beli token, tapi tidak bisa dimasukkan ke meteran, selalu gagal LAPOR ULANG: K5423020107681 PELANGGAN MENGHUBUNGI KEMBALI MOHON TINDAK LANJUT CC.55.ERI\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020107682",
                    "waktu_lapor": "01/02/2023 20:12:41",
                    "waktu_response": "01/02/2023 21:22:58",
                    "waktu_recovery": "02/02/2023 06:12:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4217,
                    "durasi_recovery_time": 31757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2218356",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "DN CANDI REJO RT 2 RW 32 NO - KEL TEGAL TIRTO KEC BERBAH KAB SLEMAN DIY \\nACUAN LOKASI DKT TOWER ",
                    "no_telp_pelapor": "085201382639",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 SERTA BK TELAH DILUNASI. APP DISEGEL. MOHON PTL DAPAT DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020107683",
                    "waktu_lapor": "01/02/2023 20:12:54",
                    "waktu_response": "01/02/2023 20:16:14",
                    "waktu_recovery": "01/02/2023 20:27:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 647,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "perum perumnas",
                    "alamat_pelapor": "BTP blok AE no. 642F",
                    "no_telp_pelapor": "6281342655013",
                    "keterangan_pelapor": "pengisian token Gagal terus di meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107684",
                    "waktu_lapor": "01/02/2023 20:13:01",
                    "waktu_response": "01/02/2023 20:23:12",
                    "waktu_recovery": "02/02/2023 06:06:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 35017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arie Sucahyo",
                    "alamat_pelapor": "PR SUMBER TAMAN INDAH No. 6 RT.005 RW.07 WONOASIH",
                    "no_telp_pelapor": "6285735055442",
                    "keterangan_pelapor": "Tagihan saya kok tinggi di bulan ini? padahal rumah saya kosong sejak bulan Desember.tapi tagihan saya malah lebih tinggi dari bulan sebelumnya.apakah tidak di cek kWH meter di rumah saya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5523020100871",
                    "waktu_lapor": "01/02/2023 20:13:26",
                    "waktu_response": "01/02/2023 21:14:13",
                    "waktu_recovery": "01/02/2023 22:52:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3647,
                    "durasi_recovery_time": 5913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ARUM",
                    "alamat_pelapor": "JL KH WAHID HASIM PR BUANA GARDENIA CLUSTER AMARILIS  BLOK E7 NO 1 RT 4/14 KEL PINANG KEC PINANG KOTA TANGERANG SELATAN  PROV BANTEN LOKASI:DEPAN POS SECURITY",
                    "no_telp_pelapor": "08598550306",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 53.54 NO TOKEN : 5092 4215 0901 8764 2257\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107688",
                    "waktu_lapor": "01/02/2023 20:13:51",
                    "waktu_response": "01/02/2023 20:46:23",
                    "waktu_recovery": "01/02/2023 20:49:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1952,
                    "durasi_recovery_time": 200,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wanto ismardi",
                    "alamat_pelapor": "XX DLM KOTO TAEH BARUH No.0 RT. RW.",
                    "no_telp_pelapor": "6281363523242",
                    "keterangan_pelapor": "lampu padam,bunyi di MCB meteran,tidak bisa di hidupkan lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LIMA PULUH KOTA"
                },
                {
                    "no_laporan": "K5423020107689",
                    "waktu_lapor": "01/02/2023 20:13:54",
                    "waktu_response": "01/02/2023 20:20:21",
                    "waktu_recovery": "01/02/2023 21:00:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 2383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Helyani Pratiwi",
                    "alamat_pelapor": "PR OASE RECIDENCE No.0 RT.0 RW.0 GRENDENG",
                    "no_telp_pelapor": "6281322555868",
                    "keterangan_pelapor": "Keluhan tentang pngajuan pemindahan SR belum ada tindak lanjut sudah sekitar 1 bulan sejak diajukan ke ULP Purwokerto Kota",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020107692",
                    "waktu_lapor": "01/02/2023 20:14:27",
                    "waktu_response": "01/02/2023 20:26:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 717,
                    "durasi_recovery_time": 33906787,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "syamsul arief",
                    "alamat_pelapor": "PR GRAHA AQUILA LAND A2 No.16 RT.3 RW.5 CIDOKOM",
                    "no_telp_pelapor": "6287863790811",
                    "keterangan_pelapor": "MUTASI_K (G9923020188883:perlu diarahkan petugas teknik) - Isi Token ada tulisan usang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020107697",
                    "waktu_lapor": "01/02/2023 20:14:41",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 20:15:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675282481,
                    "durasi_recovery_time": 1675282550,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dul muin",
                    "alamat_pelapor": "KP LARANGAN RT 1/2 DS HARJATANI No.",
                    "no_telp_pelapor": "6281906168553",
                    "keterangan_pelapor": "APAKAH BISA MENGAJUKAN PEMINDAHAN KABEL KARNA RUMAH AKAN DIRENOVASI?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107699",
                    "waktu_lapor": "01/02/2023 20:15:21",
                    "waktu_response": "01/02/2023 20:58:53",
                    "waktu_recovery": "01/02/2023 22:44:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2612,
                    "durasi_recovery_time": 6318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ima dhamayanti",
                    "alamat_pelapor": "Jl. Terusan Wijaya Kusuma No.12",
                    "no_telp_pelapor": "6285100141007",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan angka meteran..pelaporan catat meter saya masukkan angka 93448 (pemakaian 305kwh) tapi di tagihan tertera pemakaian saya di angka 93563(pemakaian 420kwh).. perhari ini 1 feb 2023 meteran saya msh di angka 93513",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALANG KOTA"
                },
                {
                    "no_laporan": "K5423020107701",
                    "waktu_lapor": "01/02/2023 20:15:47",
                    "waktu_response": "01/02/2023 20:27:27",
                    "waktu_recovery": "01/02/2023 21:11:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 700,
                    "durasi_recovery_time": 2644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Septian Laksono",
                    "alamat_pelapor": "DN KRAJAN LOR No. RT.2 RW.1 BALUNG",
                    "no_telp_pelapor": "6282141498858",
                    "keterangan_pelapor": "Meteran tidak normal, sudah ada petugas pakai mobil yg ke rumah untuk cek. meteran belum diganti sampai hari ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5323020100877",
                    "waktu_lapor": "01/02/2023 20:16:06",
                    "waktu_response": "01/02/2023 20:59:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2606,
                    "durasi_recovery_time": 33904799,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIKI ",
                    "alamat_pelapor": "JL CIPEDES NO 45 RT 01 RW 02 KEL SUKARASA KEC SUKASARI KOTA BANDUNG - DKT MASJID NURUL BAYYAN ",
                    "no_telp_pelapor": "081222234135",
                    "keterangan_pelapor": "MUTASI_K (G9923020188818:kct) - 33810428259020307921 TOKEN GAGAL DIMASUKKAN - SISA 65.84 KWH - UPDT VKRN 43 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020107704",
                    "waktu_lapor": "01/02/2023 20:16:26",
                    "waktu_response": "01/02/2023 20:19:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 188,
                    "durasi_recovery_time": 33907197,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti sulastri",
                    "alamat_pelapor": "Mauk Lio RT.006/02",
                    "no_telp_pelapor": "62895636197540",
                    "keterangan_pelapor": "MUTASI_K (G9923020188807:gangguan) - setelah tambah daya pas di isi token tiba\\\" mati Kya turun andel",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107705",
                    "waktu_lapor": "01/02/2023 20:16:27",
                    "waktu_response": "01/02/2023 20:24:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 33906916,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti meimunah",
                    "alamat_pelapor": "Jl. Cipinang Muara 3 No.46",
                    "no_telp_pelapor": "6289525026229",
                    "keterangan_pelapor": "MUTASI_K (G9923020188796:mpb ada bunyi) - tiba_tiba mati seperti bunyi ledakan..\\nmohon secepatnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107706",
                    "waktu_lapor": "01/02/2023 20:16:29",
                    "waktu_response": "01/02/2023 20:30:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 824,
                    "durasi_recovery_time": 33906558,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "andriyan tirta saputra",
                    "alamat_pelapor": "KP KAREHKEL No.0 RT.000 RW.00 KAREHKEL",
                    "no_telp_pelapor": "6289681884400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188795:gangguan jaringan) - sering terjadi padam listrik didaerah saya.\\ninfo dari petugas beban listrik terlalu besar sehingga sikring di gardu sering putus/ rusak dan solusi harus tarik kabel sekitar 100 meter agar tidak sering terjadi pemadaman.\\npetugas sudah sering meminta realisasi nya kepada atasan nya tetapi belum ada respon pelaksanaan nya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5423020107711",
                    "waktu_lapor": "01/02/2023 20:17:31",
                    "waktu_response": "01/02/2023 20:21:51",
                    "waktu_recovery": "01/02/2023 21:05:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 2592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ridho",
                    "alamat_pelapor": "JL LETDA SUJONO KEC BALIAN No. BAJENIS KO",
                    "no_telp_pelapor": "628116004431",
                    "keterangan_pelapor": "Tolong dibantu pak No Strom token listrik dimasukkan Gagal, Lokasi di Toko Indomaret Jl Letda Sujono",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020107713",
                    "waktu_lapor": "01/02/2023 20:17:38",
                    "waktu_response": "01/02/2023 20:42:46",
                    "waktu_recovery": "01/02/2023 20:48:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1508,
                    "durasi_recovery_time": 361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariffin",
                    "alamat_pelapor": "Jl. Raya Jatipurno No.16",
                    "no_telp_pelapor": "6285212608579",
                    "keterangan_pelapor": "tagihan terlalu mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATISRONO"
                },
                {
                    "no_laporan": "K5423020107716",
                    "waktu_lapor": "01/02/2023 20:18:05",
                    "waktu_response": "01/02/2023 20:36:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1084,
                    "durasi_recovery_time": 33906202,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDY AHMAD ALI",
                    "alamat_pelapor": "jalan melon no 11",
                    "no_telp_pelapor": "6282393346675",
                    "keterangan_pelapor": "MUTASI_K (G9923020188806:gangguan) - mati lampu sebagian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020107717",
                    "waktu_lapor": "01/02/2023 20:18:16",
                    "waktu_response": "01/02/2023 20:36:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1085,
                    "durasi_recovery_time": 33906190,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Surya Prayuda",
                    "alamat_pelapor": "DN KANDANGAN No. 0 RT. 2 RW. 2 KUNJR WESI",
                    "no_telp_pelapor": "6285777712309",
                    "keterangan_pelapor": "MUTASI_K (G9923020188804:Mohon bantuan petugas PLN. Terima kasih ) - voltase drop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOSARI"
                },
                {
                    "no_laporan": "K5423020107718",
                    "waktu_lapor": "01/02/2023 20:18:42",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675282722,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Handoko Ismanto",
                    "alamat_pelapor": "PR TURI INDAH BLOK A8 No.16 SRIAMUR",
                    "no_telp_pelapor": "6287876347137",
                    "keterangan_pelapor": "listrik hidup mati berulang dengan sendirinya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020107720",
                    "waktu_lapor": "01/02/2023 20:18:46",
                    "waktu_response": "01/02/2023 20:20:24",
                    "waktu_recovery": "01/02/2023 21:50:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 5423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dhoni setiawan",
                    "alamat_pelapor": "JL LUK No. RT.2 RW.2 BHAKTI JAY",
                    "no_telp_pelapor": "6282113111638",
                    "keterangan_pelapor": "Mohon izin melaporkan, rumah saya di Orchid Park A11, Bakti Jaya, Tangsel tdak bisa mengisi token di meteran, selalu gagal, padahal nomor benar. catatan: tidak ada kecocokan antara idpel dan nomor meteran, posisi meteran selama 6 bulan belum pernah diisi pulsa karena pulsa masih ada dan listrik setiap malamnya menyala. terimakasih min",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107721",
                    "waktu_lapor": "01/02/2023 20:18:58",
                    "waktu_response": "02/02/2023 08:18:12",
                    "waktu_recovery": "02/02/2023 09:39:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 43154,
                    "durasi_recovery_time": 4864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERRY MUSTIKA HARAHAP",
                    "alamat_pelapor": "KK G SEJAHTERA SKBANGUN",
                    "no_telp_pelapor": "628128888306",
                    "keterangan_pelapor": "gagal pada saat di isi stroom token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020107723",
                    "waktu_lapor": "01/02/2023 20:19:30",
                    "waktu_response": "01/02/2023 21:31:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4293,
                    "durasi_recovery_time": 33902908,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "aji pangestu",
                    "alamat_pelapor": "JL WIROGUNAN RT.0 RW.0 WIROGUNAN",
                    "no_telp_pelapor": "6287808184181",
                    "keterangan_pelapor": "MUTASI_K (G9923020188849:konsleting) - ada konsleting listrik pada kabel terbuka tiang listrik di depan rumah saya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107727",
                    "waktu_lapor": "01/02/2023 20:21:02",
                    "waktu_response": "01/02/2023 20:23:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 33906934,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Handoko Ismanto",
                    "alamat_pelapor": "PR TURI INDAH BLOK A8 No.16 SRIAMUR",
                    "no_telp_pelapor": "6287876347137",
                    "keterangan_pelapor": "MUTASI_K (G9923020188828:MOHON DIBANTU) - listrik hidup mati berulang dengan sendirinya. lokasi yang benar di jalan Abimanyu no. 44 RT 04 RW06 kelurahan harapan Mulya kecamatan Medan Satria kota Bekasi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020107729",
                    "waktu_lapor": "01/02/2023 20:21:29",
                    "waktu_response": "01/02/2023 20:57:55",
                    "waktu_recovery": "01/02/2023 21:36:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2186,
                    "durasi_recovery_time": 2304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Juwarto",
                    "alamat_pelapor": "PR QORYATUSSALAM C No.01 RT.0 RW.0 SUKMAJAYA",
                    "no_telp_pelapor": "6281210375151",
                    "keterangan_pelapor": "Sy barusan ngisi token nominal Rp1jt, kenapa di lauar meter muncul angka 220 (bukan angka kwh yg baru saya entry)?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020107730",
                    "waktu_lapor": "01/02/2023 20:21:31",
                    "waktu_response": "01/02/2023 20:25:14",
                    "waktu_recovery": "01/02/2023 21:40:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 223,
                    "durasi_recovery_time": 4534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suwanto",
                    "alamat_pelapor": "JL RAYA UJUNG MENTENG JKT No. RT.9 RW.3 UJUNG MENT",
                    "no_telp_pelapor": "62895348472335",
                    "keterangan_pelapor": "input token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020107734",
                    "waktu_lapor": "01/02/2023 20:21:52",
                    "waktu_response": "02/02/2023 05:37:14",
                    "waktu_recovery": "02/02/2023 05:41:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 33322,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusuf",
                    "alamat_pelapor": "DS DALEMAN - GALIS No.",
                    "no_telp_pelapor": "6287884469289",
                    "keterangan_pelapor": "sudah membeli pulsa listrik via shope sudah kluar token token di masukkan gagal terus padahal sudah mengisi token dengan benar listrik tidak mengisi mohon sulusi ny",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107735",
                    "waktu_lapor": "01/02/2023 20:21:58",
                    "waktu_response": "01/02/2023 20:22:21",
                    "waktu_recovery": "01/02/2023 20:23:08",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ramsina BT Isma",
                    "alamat_pelapor": "KP PANGSORAN No. RT.1 RW.7 BOJONEGARA",
                    "no_telp_pelapor": "6287787790205",
                    "keterangan_pelapor": "Tidak bisa input token karna keypad keras",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107736",
                    "waktu_lapor": "01/02/2023 20:22:11",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675282931,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julian",
                    "alamat_pelapor": "JL LB BUAYA RT5/10-14 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281292506559",
                    "keterangan_pelapor": "ingin menambah kan daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107739",
                    "waktu_lapor": "01/02/2023 20:22:36",
                    "waktu_response": "01/02/2023 20:46:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1441,
                    "durasi_recovery_time": 33905574,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARCO",
                    "alamat_pelapor": "JL KEMBES NO- KEMBES 1 JAGA 7 RT-RW- KEL KEMBES 1 KEC TEMBULU KAB MINAHASA SULAWESI UTARA ",
                    "no_telp_pelapor": "081245711669",
                    "keterangan_pelapor": "MUTASI_K (G9923020289376:g) - GAGAL INPUT NO TOKEN SETELAH UPDATE VKRN 43 (PTL MENYALA SISA KWH 27.53 KWH)\\nNO TOKEN \\n6382 9952 1744 3131 5883\\n0614 8331 1536 8094 4876",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020107741",
                    "waktu_lapor": "01/02/2023 20:22:46",
                    "waktu_response": "01/02/2023 20:26:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 33906795,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gibbran Permata Wali Nugrabadi",
                    "alamat_pelapor": "DN LOJAJAR RT.0 RW.0 SINDUHARJO",
                    "no_telp_pelapor": "6289510642542",
                    "keterangan_pelapor": "MUTASI_K (G9923020188791:mpb periksa) - tertera periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020107744",
                    "waktu_lapor": "01/02/2023 20:23:12",
                    "waktu_response": "01/02/2023 20:53:48",
                    "waktu_recovery": "01/02/2023 20:58:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1836,
                    "durasi_recovery_time": 297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alvianus Oli Praing",
                    "alamat_pelapor": "waihibur,",
                    "no_telp_pelapor": "6282236604771",
                    "keterangan_pelapor": "meteran sering jeglek, saat hidupkan barang elektronik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA BARAT"
                },
                {
                    "no_laporan": "K5123020101610",
                    "waktu_lapor": "01/02/2023 20:23:22",
                    "waktu_response": "01/02/2023 20:28:41",
                    "waktu_recovery": "02/02/2023 10:33:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 319,
                    "durasi_recovery_time": 50694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALIFUL FIKRI",
                    "alamat_pelapor": "JL LABAN ASEM DN KRAJAN TIMUR RT 1 RW 1 DS LABAN ASEM KEC KABAT KAB BANYUWANGI. ACUAN : BARAT BALAI DESA, KIRI JALAN",
                    "no_telp_pelapor": "081334678447",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA - KWH. NO TOKEN 4855 6521 6732 0703 3505",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020107745",
                    "waktu_lapor": "01/02/2023 20:23:29",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675283009,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gyzenn. FF Broo",
                    "alamat_pelapor": "DS SIDANG ISO MUKTI No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281379950675",
                    "keterangan_pelapor": "tidak mau masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGGALA"
                },
                {
                    "no_laporan": "K5423020107746",
                    "waktu_lapor": "01/02/2023 20:23:30",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675283010,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "GIRI SAGARA KRISNA",
                    "alamat_pelapor": "DK BLOK JUMAT No.0 RT.1 RW.6 JATIWANGI",
                    "no_telp_pelapor": "6285223079305",
                    "keterangan_pelapor": "kwh tidak ada tegangan..di monitor normal\\nhabis padam listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATIWANGI"
                },
                {
                    "no_laporan": "K5423020107747",
                    "waktu_lapor": "01/02/2023 20:23:31",
                    "waktu_response": "01/02/2023 20:55:13",
                    "waktu_recovery": "01/02/2023 21:24:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1902,
                    "durasi_recovery_time": 1733,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "riswan doi",
                    "alamat_pelapor": "DS BUNTULIA JAYA No.0 0",
                    "no_telp_pelapor": "6282293389546",
                    "keterangan_pelapor": "pembelian token berhasil saldo terpotong, nomor token tidak muncul, status transaksi gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARISA"
                },
                {
                    "no_laporan": "K5423020107748",
                    "waktu_lapor": "01/02/2023 20:23:34",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675283014,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Taufik Aji Ali",
                    "alamat_pelapor": "JL SELAMAT GG.ANDA II",
                    "no_telp_pelapor": "6285792991258",
                    "keterangan_pelapor": "saat pengisian token selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107749",
                    "waktu_lapor": "01/02/2023 20:23:39",
                    "waktu_response": "01/02/2023 20:46:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1369,
                    "durasi_recovery_time": 33905583,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Udoo alan",
                    "alamat_pelapor": "jalan jenderal Sudirman GG depnaker",
                    "no_telp_pelapor": "6282287724308",
                    "keterangan_pelapor": "MUTASI_K (G9923020188808:gg) - assalamu'alaikum PLN, kabel PLN arus besar yg menyambungkan kabel ke tiang listrik mengalami permasalahan di rumah saya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAGAN BATU"
                },
                {
                    "no_laporan": "K5423020107751",
                    "waktu_lapor": "01/02/2023 20:23:52",
                    "waktu_response": "01/02/2023 20:29:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 33906614,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Igor Valdana Valdana",
                    "alamat_pelapor": "JL MENTENG XII No.-",
                    "no_telp_pelapor": "6285345552091",
                    "keterangan_pelapor": "MUTASI_K (G9923020188824:-) - nomor stroom token yang saya beli di indomaret hanya 19 digit",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020107752",
                    "waktu_lapor": "01/02/2023 20:23:54",
                    "waktu_response": "01/02/2023 20:28:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 292,
                    "durasi_recovery_time": 33906645,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "tedi iswandi",
                    "alamat_pelapor": "KP SUKAHENING No.0 RT.003 RW.06 KERSAMENAK",
                    "no_telp_pelapor": "6285794524833",
                    "keterangan_pelapor": "MUTASI_K (G9923020188815:GAGAL INPUT TOKEN) - saya membeli token listrik tapi selalu gagal masuk padahal udah bener nomer nya mohon diperbaiki",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5123020101611",
                    "waktu_lapor": "01/02/2023 20:24:13",
                    "waktu_response": "01/02/2023 20:40:35",
                    "waktu_recovery": "01/02/2023 20:45:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 982,
                    "durasi_recovery_time": 301,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU TETUKA",
                    "alamat_pelapor": "PR TIARA BRAWIJAYA 6 BLOK - NO - JL BOUGENVILE DS BAKUNGAN KEC GLAGAH KAB BANYUWANGI (DEKAT TK AL USWAH, DEKAT MUSHOLLA)",
                    "no_telp_pelapor": "085791657451",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET. GAGAL, SETELAH UPDATE VKRN 43, SISA TOKEN : 27.31 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020107753",
                    "waktu_lapor": "01/02/2023 20:24:30",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675283070,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIONISIUS PUSPA ARI",
                    "alamat_pelapor": "PR PALEM PERTIWI S No.20 RT.0 RW.0 MENGANTI",
                    "no_telp_pelapor": "6285648236364",
                    "keterangan_pelapor": "tulisan \\\"periksa\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020107754",
                    "waktu_lapor": "01/02/2023 20:24:37",
                    "waktu_response": "01/02/2023 20:37:19",
                    "waktu_recovery": "01/02/2023 20:39:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 762,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Kurniawaan",
                    "alamat_pelapor": "JL CITARUM No.68B RT.0 RW.0",
                    "no_telp_pelapor": "6281275832220",
                    "keterangan_pelapor": "Pengajuan tambah daya dari 4.400 ke 13.2000 sudah dibayar lunas tetapi sampai saat ini masih belum ada perubahan dan minta tolong/mohon kira kira kapan untuk dipasang. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020107758",
                    "waktu_lapor": "01/02/2023 20:25:04",
                    "waktu_response": "01/02/2023 21:13:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2885,
                    "durasi_recovery_time": 33903982,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhmad Rifqi Romadon",
                    "alamat_pelapor": "DN DARUNGAN No. RT.1 RW.5 KEMUNING L",
                    "no_telp_pelapor": "6282234447867",
                    "keterangan_pelapor": "MUTASI_K (G9923020188847:mohon cek ke lokasi) - tidak bisa isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020107759",
                    "waktu_lapor": "01/02/2023 20:25:06",
                    "waktu_response": "01/02/2023 20:30:20",
                    "waktu_recovery": "01/02/2023 20:41:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 674,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julian",
                    "alamat_pelapor": "JL LB BUAYA RT5/10-14 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281292506559",
                    "keterangan_pelapor": "tolong ingin menambahkan daya hari ini di tunggu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107761",
                    "waktu_lapor": "01/02/2023 20:25:24",
                    "waktu_response": "02/02/2023 04:27:49",
                    "waktu_recovery": "02/02/2023 07:59:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 28945,
                    "durasi_recovery_time": 12715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAENAL ARIFIN",
                    "alamat_pelapor": "JL KESELAMATAN NO.21 No. RT.14 RW.1",
                    "no_telp_pelapor": "628119955201",
                    "keterangan_pelapor": "setelah dibeilkan voucher sebesar 300 ribu dengan nomor yang sudah sesuai tapi tidak bisa dimasukkan kwh nya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020107762",
                    "waktu_lapor": "01/02/2023 20:25:32",
                    "waktu_response": "02/02/2023 07:44:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 40720,
                    "durasi_recovery_time": 33866119,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul izati",
                    "alamat_pelapor": "JL PUTER No. RT.4 RW.2",
                    "no_telp_pelapor": "62895360836903",
                    "keterangan_pelapor": "MUTASI_K (G9923020289039:kwh nyala tapi lisrik padam) - kwh nyala namun listrik mash padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5423020107763",
                    "waktu_lapor": "01/02/2023 20:25:48",
                    "waktu_response": "01/02/2023 20:35:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 33906235,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "32130642815",
                    "nama_pelapor": "BP ADIT",
                    "alamat_pelapor": "JL. DAYUNG DAYUH CLUSTER BLOK C NO.13 RT-42 / RW-5 KEL. TELUK PINGGA KEC. TANGATA UTARA KAB KUTAI TIMUR.",
                    "no_telp_pelapor": "082216655542",
                    "keterangan_pelapor": "MUTASI_K (G9923020188798:GANGGUAN) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH: 16.34. PTL TIDAK PADAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULPSANGATTA"
                },
                {
                    "no_laporan": "K5423020107764",
                    "waktu_lapor": "01/02/2023 20:26:09",
                    "waktu_response": "01/02/2023 20:35:19",
                    "waktu_recovery": "01/02/2023 20:51:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 550,
                    "durasi_recovery_time": 999,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad yurni",
                    "alamat_pelapor": "jl. jc rangkap RT 04",
                    "no_telp_pelapor": "6281254113800",
                    "keterangan_pelapor": "transaksi beli token d Nanga Bulik gagal terus, dri nominal isi 20,50,100, 200, sudah d coba gagal jua, coba beli k Banjarmasin nominal 100 bisa, coba beli ke Amuntai HSU, nominal 20 bisa.  d Nanga Bulik melebihi kapasitas pemakaian KWH, kenapa bisa k luar kal-teng .  klo limit abis mlebihi kapasitas pemakaian otomatis d isi kluar wilayah pun gak.  bisa. ada apa ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NANGA BULIK"
                },
                {
                    "no_laporan": "K5423020107766",
                    "waktu_lapor": "01/02/2023 20:26:18",
                    "waktu_response": "01/02/2023 21:21:52",
                    "waktu_recovery": "02/02/2023 03:34:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3334,
                    "durasi_recovery_time": 22349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "GIRI SAGARA KRISNA",
                    "alamat_pelapor": "DK BLOK JUMAT No.0 RT.1 RW.6 JATIWANGI",
                    "no_telp_pelapor": "6282119871335",
                    "keterangan_pelapor": "PADAM 1 PERSIL KONDISI MCB DAN SIKRING ON / PELANGGAN MENGHUBUNGI KEMBALI MOHON DIBANTU TINDAKLANJUT CC.53.ANUGRAH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATIWANGI"
                },
                {
                    "no_laporan": "K5423020107767",
                    "waktu_lapor": "01/02/2023 20:26:21",
                    "waktu_response": "01/02/2023 20:26:39",
                    "waktu_recovery": "01/02/2023 20:27:33",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 18,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUHMAYANTI",
                    "alamat_pelapor": "KK BUJANG GADUNG No.0 RT.3 RW.3 RAWA ARUM",
                    "no_telp_pelapor": "6281312132466",
                    "keterangan_pelapor": "MOHON INFO JADWAL PEMADAMAN HARI KAMIS DI DAERAH RAWA ARUM GEROGOL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107768",
                    "waktu_lapor": "01/02/2023 20:26:30",
                    "waktu_response": "01/02/2023 20:27:59",
                    "waktu_recovery": "01/02/2023 22:01:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 5590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULIA ELITA",
                    "alamat_pelapor": "JL PISANGAN LAMA III NO.19 RT-3 / RW-8 KEL.PISANGAN TIMUR KEC. PULO GADUNG KOTA KOTA JAKARTA TIMUR ACUAN LOKASI KONTRAKAN PAK DEDI",
                    "no_telp_pelapor": "6285888877966",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN LPP KEYPAD SEMPAT TDK BERFUNGSI, PTL MENYALA SISA KWH 77.21. TERKAIT NO. LAPOR K5323013100727. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 76,61 YANG BELUM DIINPUT PADA APP LAMA. MOHON DAPAT DIKONVERSI KE APP BARU.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020107769",
                    "waktu_lapor": "01/02/2023 20:26:33",
                    "waktu_response": "01/02/2023 20:28:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 33906655,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "supriyata",
                    "alamat_pelapor": "DS S SELAN PANGKALPIN",
                    "no_telp_pelapor": "6281377526610",
                    "keterangan_pelapor": "MUTASI_K (G9923020188793:cek Yantek ) - mcb sering off padahal penggunaan listrik sedikit",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020107772",
                    "waktu_lapor": "01/02/2023 20:27:35",
                    "waktu_response": "02/02/2023 08:18:42",
                    "waktu_recovery": "02/02/2023 10:33:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 42667,
                    "durasi_recovery_time": 8061,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DINAR",
                    "alamat_pelapor": "JL SUKA SENANG NO 100A SEBELAH SEVEN FUTSAL",
                    "no_telp_pelapor": "082179540133",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 2023 = 85570, ST APP TGL 01/02/2023 = 85482. REK (BELUM DILUNASI). BANGUNAN KOSONG BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU, PETUGAS TIDAK DATANG UNTUK PENCATATAN PERIODE SEBELUMNYA. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020107773",
                    "waktu_lapor": "01/02/2023 20:27:27",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675283247,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "39120210198",
                    "alamat_pelapor": "jalan pulang mentawai ",
                    "no_telp_pelapor": "6281242384620",
                    "keterangan_pelapor": "Memasukan token gagal meskipun sudah dicoba berkali kali mohon kirim kode tamper",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POSO"
                },
                {
                    "no_laporan": "K5423020107777",
                    "waktu_lapor": "01/02/2023 20:28:18",
                    "waktu_response": "01/02/2023 20:40:22",
                    "waktu_recovery": "01/02/2023 21:21:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 724,
                    "durasi_recovery_time": 2443,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMIR",
                    "alamat_pelapor": "JL PATOK PUTIH DS PONDOK BALIK DSN AYU KEC KETOL KAB ACEH TENGAH ACUAN LAPANGAN BOLA TITI KAMANDANU ",
                    "no_telp_pelapor": "085277224481",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 17.19 .KWH  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JANARATA"
                },
                {
                    "no_laporan": "K5423020107778",
                    "waktu_lapor": "01/02/2023 20:29:03",
                    "waktu_response": "01/02/2023 22:07:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5919,
                    "durasi_recovery_time": 33900709,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rofik chudori",
                    "alamat_pelapor": "DN GENITRI No. RT.3 RW.2 GUNTING",
                    "no_telp_pelapor": "6285648826310",
                    "keterangan_pelapor": "MUTASI_K (G9923020188880:mohon diteruskan ke petugas pelayanan teknik) - token listrik tiak bisa masuk , gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKOREJO"
                },
                {
                    "no_laporan": "K5423020107779",
                    "waktu_lapor": "01/02/2023 20:29:16",
                    "waktu_response": "01/02/2023 22:35:13",
                    "waktu_recovery": "02/02/2023 00:01:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7557,
                    "durasi_recovery_time": 5177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "26819",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL KUBIS III A2 NO 105 RT06/ RW06 KEL PULO KEC KEB BARU JAKSEL (BELAKANG ST MRT BLOK A)",
                    "no_telp_pelapor": "081314442893",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020100425, TGL 01/02/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BTN. PTL MINTA SEGERA DISAMBUNG. LU, BELUM ADA TINDAK LANJUT CC.54.FIKRI PKL 12:52 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020107780",
                    "waktu_lapor": "01/02/2023 20:29:27",
                    "waktu_response": "01/02/2023 20:42:15",
                    "waktu_recovery": "01/02/2023 21:07:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 768,
                    "durasi_recovery_time": 1536,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001155221",
                    "nama_pelapor": "BP RISMAN",
                    "alamat_pelapor": "JL- GG- KP CIBUGIS NO- RT-003 / RW-05 KEL KLAPANUNGGAL KEC KLAPANUNGGAL KAB BOGOR / SETEMPAT WARUNG SUCI",
                    "no_telp_pelapor": "081319840178",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN DENGAN NO METER 14214456825 TIDAK BISA MELAKUKAN PEMBELIAN NO TOKEN PADA DATA P2APST TERTERA BLOCKING TOKEN NAMUN PADA DATA AP2T TIDAK TERTERA NO REG/TAGIHAN SUSULAN.\\nSISA KWH 0 PTL PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107781",
                    "waktu_lapor": "01/02/2023 20:29:23",
                    "waktu_response": "01/02/2023 20:32:45",
                    "waktu_recovery": "01/02/2023 20:59:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 1614,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dstu wahyu setyadi",
                    "alamat_pelapor": "DS LONTAR No. 18 RT. RW. 1 LONTAR",
                    "no_telp_pelapor": "6289501608300",
                    "keterangan_pelapor": "saya mau bayar yang bulan lalu, gimana caranya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020107783",
                    "waktu_lapor": "01/02/2023 20:29:44",
                    "waktu_response": "01/02/2023 20:42:25",
                    "waktu_recovery": "01/02/2023 21:16:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 761,
                    "durasi_recovery_time": 2070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Victor Jasuli Gomez",
                    "alamat_pelapor": "PR PERMATA CIBUBUR BLOK C1 KEC CILEUNGSI No.7 RT.0 RW.0 CILEUNGSIK",
                    "no_telp_pelapor": "6281231102000",
                    "keterangan_pelapor": "sudah isi token pln 50 ribu, tapi token tidak masuk(angka kwh meter tidak bertambah)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107784",
                    "waktu_lapor": "01/02/2023 20:30:03",
                    "waktu_response": "01/02/2023 20:39:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 33905986,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "awur_ awuran",
                    "alamat_pelapor": "JL JATIROGO LASEM RT.0 RW.0 SBR GIRANG",
                    "no_telp_pelapor": "6281542450757",
                    "keterangan_pelapor": "MUTASI_K (G9923020188805:padam) - lampu indikator hijau mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5323020100880",
                    "waktu_lapor": "01/02/2023 20:30:14",
                    "waktu_response": "01/02/2023 21:04:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2058,
                    "durasi_recovery_time": 33904499,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. RATUN. T. DJUNAS",
                    "alamat_pelapor": "JL G. OBOS NO. 97 RT. 4/8 KEL. MENTENG KEC. JEKAN RAYA, KOTA PALANGKARAYA | BLKG OJK YANG LAMA",
                    "no_telp_pelapor": "81349105519",
                    "keterangan_pelapor": "MUTASI_K (G9923020188822:-) - SISA TOKEN SAAT INI 137 KWH. TIDAK BISA INPUT TOKEN TERKAIT UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020107785",
                    "waktu_lapor": "01/02/2023 20:30:12",
                    "waktu_response": "01/02/2023 20:41:53",
                    "waktu_recovery": "02/02/2023 03:13:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 701,
                    "durasi_recovery_time": 23491,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PERDIANSYAH",
                    "alamat_pelapor": "kp. bambu duri rt 02/04",
                    "no_telp_pelapor": "628994798217",
                    "keterangan_pelapor": "kalau tambah daya sdh jdi register apakah no register bisa hangus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020107787",
                    "waktu_lapor": "01/02/2023 20:30:39",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675283439,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Windy Eka Julia pratama",
                    "alamat_pelapor": "Jl. Raya Mulung No.124",
                    "no_telp_pelapor": "6288805269861",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5423020107788",
                    "waktu_lapor": "01/02/2023 20:30:48",
                    "waktu_response": "01/02/2023 21:14:52",
                    "waktu_recovery": "01/02/2023 21:33:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2644,
                    "durasi_recovery_time": 1118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagus julianto",
                    "alamat_pelapor": "GU MULAN 11 RT4 RWU No.0 RT.00 RW.00 LAN",
                    "no_telp_pelapor": "6285730707037",
                    "keterangan_pelapor": "meteran mati setelah kenak petir listrik masih nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020107789",
                    "waktu_lapor": "01/02/2023 20:31:02",
                    "waktu_response": "01/02/2023 22:44:55",
                    "waktu_recovery": "01/02/2023 22:47:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8033,
                    "durasi_recovery_time": 159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tia",
                    "alamat_pelapor": "Gang Karya Muda IV, No. 32 C",
                    "no_telp_pelapor": "6285359801792",
                    "keterangan_pelapor": "tagihan listrik bulan januari tercatat hanya kwh minimum, padahal ada pemakaian, mohon untuk dikoreksi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5423020107792",
                    "waktu_lapor": "01/02/2023 20:31:33",
                    "waktu_response": "01/02/2023 21:03:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1901,
                    "durasi_recovery_time": 33904577,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kamaluddin",
                    "alamat_pelapor": "Jl. Manggala Raya No.179",
                    "no_telp_pelapor": "6281354901884",
                    "keterangan_pelapor": "MUTASI_K (G9923020188836:drop tegangan) - lampu berkedip-kedip dan ada bunyi tak tak tak dikilometer",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020107796",
                    "waktu_lapor": "01/02/2023 20:32:07",
                    "waktu_response": "01/02/2023 20:32:31",
                    "waktu_recovery": "01/02/2023 20:33:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nia kurnia",
                    "alamat_pelapor": "KP KUBANG LESUNG BRANGBANG No. RT.2 RW.5 TAMAN BARU",
                    "no_telp_pelapor": "6289613632736",
                    "keterangan_pelapor": "kwh meter saya ada gambar tangan, apa maksudnya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107797",
                    "waktu_lapor": "01/02/2023 20:32:13",
                    "waktu_response": "01/02/2023 20:33:55",
                    "waktu_recovery": "01/02/2023 20:56:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 1362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Windy Eka Julia pratama",
                    "alamat_pelapor": "Jl. Raya Mulung No.124",
                    "no_telp_pelapor": "6288805269861",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K1223020100479",
                    "waktu_lapor": "01/02/2023 20:32:33",
                    "waktu_response": "01/02/2023 20:50:34",
                    "waktu_recovery": "01/02/2023 21:02:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1081,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA",
                    "alamat_pelapor": "JL DATUK KABU GG PISANG 21 NO 16 RT-RW- DS TEMBUNG KEC- KAB DELISERDANG DEKAT MASJID",
                    "no_telp_pelapor": "085373730001",
                    "keterangan_pelapor": "APP TERTERA GAGAL  SETELAH UPDETE VKRN 43 (PTL MENYALA R1T / 1300VA)SISA KWH 162.84 NO TOKEN 6927 4439 8563 0751 8989",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020107799",
                    "waktu_lapor": "01/02/2023 20:32:31",
                    "waktu_response": "01/02/2023 20:41:01",
                    "waktu_recovery": "01/02/2023 21:39:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 510,
                    "durasi_recovery_time": 3531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DARUL MUALAM",
                    "alamat_pelapor": "Gg. Anggrek No.11",
                    "no_telp_pelapor": "6285718128774",
                    "keterangan_pelapor": "tidak bisa isi pulsa.. saat token dimasukan ada bacaan gagal.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107803",
                    "waktu_lapor": "01/02/2023 20:32:58",
                    "waktu_response": "01/02/2023 20:57:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1501,
                    "durasi_recovery_time": 33904892,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kuspendi",
                    "alamat_pelapor": "Jl.Lukmanul Hakim Gg. Cigaraja Kontrakan Bp. Hj Yoyo No.10 Rt.04 Rw.15 ",
                    "no_telp_pelapor": "6281321222452",
                    "keterangan_pelapor": "MUTASI_K (G9923020188816:GAGAL ISI TOKEN) - gagal pengisian token padahal sudah dicoba beberapa kali,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107805",
                    "waktu_lapor": "01/02/2023 20:33:12",
                    "waktu_response": "01/02/2023 20:34:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 33906278,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhari",
                    "alamat_pelapor": "DN KOLOH PETUNG TIMUK No. RT.0 RW.0",
                    "no_telp_pelapor": "6283129002999",
                    "keterangan_pelapor": "gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107806",
                    "waktu_lapor": "01/02/2023 20:33:25",
                    "waktu_response": "01/02/2023 21:03:30",
                    "waktu_recovery": "01/02/2023 21:34:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1805,
                    "durasi_recovery_time": 1847,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ria rahayu",
                    "alamat_pelapor": "DS PAGAR JAYA No.0 PAGARALAM",
                    "no_telp_pelapor": "6285839701085",
                    "keterangan_pelapor": "token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020107807",
                    "waktu_lapor": "01/02/2023 20:33:29",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675283609,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dilla Dwi Juliasari",
                    "alamat_pelapor": "XX SB REJO RT 35 KRREJO No.0 RT. RW.",
                    "no_telp_pelapor": "6285249449646",
                    "keterangan_pelapor": "kapan dana refund pembayaran listrik dikembalikan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020107813",
                    "waktu_lapor": "01/02/2023 20:35:36",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675283736,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "stevanus junnicho",
                    "alamat_pelapor": "jl jokotole komp akper deket TK PEMBINA",
                    "no_telp_pelapor": "628195555114",
                    "keterangan_pelapor": "pada saat memasukan token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020107814",
                    "waktu_lapor": "01/02/2023 20:35:44",
                    "waktu_response": "01/02/2023 21:15:28",
                    "waktu_recovery": "01/02/2023 21:16:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2384,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nabila Setiyani",
                    "alamat_pelapor": "DS SUGIHWARAS No.- RT.0 RW.0 JENU",
                    "no_telp_pelapor": "6285732895094",
                    "keterangan_pelapor": "beli pulsa listrik di 2 tempat tapi belum bisa2, statusnya masih proses terus. apakah memang sedang ada gangguan?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020107815",
                    "waktu_lapor": "01/02/2023 20:35:51",
                    "waktu_response": "01/02/2023 20:57:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1292,
                    "durasi_recovery_time": 33904928,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Sudrajat",
                    "alamat_pelapor": "JL GAGAK LUMAYUNG No.0 RT.001 RW.11 GG HANAPI",
                    "no_telp_pelapor": "6287899737164",
                    "keterangan_pelapor": "MUTASI_K (G9923020188813:dibantu) - ngisi pulsa gagal sudah 3 kali ada tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5423020107817",
                    "waktu_lapor": "01/02/2023 20:36:13",
                    "waktu_response": "01/02/2023 20:36:35",
                    "waktu_recovery": "01/02/2023 20:37:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 40,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tibyani",
                    "alamat_pelapor": "JL APOLLO No.1 RT.001 RW.08 PAGEBANGAN",
                    "no_telp_pelapor": "6281128611898",
                    "keterangan_pelapor": "apakah bisa minta riwayat pembeliam token selama bulan januari?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107820",
                    "waktu_lapor": "01/02/2023 20:36:42",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675283802,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni Ari Firmanjaya",
                    "alamat_pelapor": "JL BUDAYA PAMPANG No.",
                    "no_telp_pelapor": "6282358380706",
                    "keterangan_pelapor": "selamat malam, mohon ijin mengajukan keluhan terkait Listrik Padam di hanya d rumah kami & beberapa saat Daya Listrik tidak stabil sesaat kemudian meteran berbunyi secara berkala, contoh: \\\"tuk...\\\". mohon agar bisa dibantu menyelesaikan masalah ini ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5423020107821",
                    "waktu_lapor": "01/02/2023 20:36:54",
                    "waktu_response": "01/02/2023 22:35:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7088,
                    "durasi_recovery_time": 33899069,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUSAN",
                    "alamat_pelapor": "JL KEMANDORAN PULO I RT7/4 NO 1 KEL GROGOL UTARA KEC KEBAYORAN LAMA JAKSEL / ACUAN SETEMPAT MASJID AL FALAH",
                    "no_telp_pelapor": "02122125529",
                    "keterangan_pelapor": "MUTASI_K (G9923020188921:urgent) - GAGAL INPUT NO TOKEN SETELAH UPDATE VKRN 43 (PTL MENYALA SISA KWH 28.06 KWH)\\nINFO TOKEN 4213 2241 1010 3111 5795",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020107822",
                    "waktu_lapor": "01/02/2023 20:37:14",
                    "waktu_response": "01/02/2023 20:57:34",
                    "waktu_recovery": "01/02/2023 20:59:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1220,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhari",
                    "alamat_pelapor": "DN KOLOH PETUNG TIMUK No. RT.0 RW.0",
                    "no_telp_pelapor": "6283129002999",
                    "keterangan_pelapor": "gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107823",
                    "waktu_lapor": "01/02/2023 20:37:17",
                    "waktu_response": "01/02/2023 20:39:48",
                    "waktu_recovery": "01/02/2023 22:13:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 151,
                    "durasi_recovery_time": 5596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji wahyu",
                    "alamat_pelapor": "PR GRAND BALARAJA BLOK D1 No.14 RT.0 RW.0 SOLEAR",
                    "no_telp_pelapor": "6285797158629",
                    "keterangan_pelapor": "tidak bisa di isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107824",
                    "waktu_lapor": "01/02/2023 20:37:26",
                    "waktu_response": "01/02/2023 20:40:55",
                    "waktu_recovery": "01/02/2023 20:53:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 209,
                    "durasi_recovery_time": 772,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochammad Fahri suyuti",
                    "alamat_pelapor": "Belang RT 03 RW 04",
                    "no_telp_pelapor": "628993955653",
                    "keterangan_pelapor": "gagal saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020107829",
                    "waktu_lapor": "01/02/2023 20:38:48",
                    "waktu_response": "01/02/2023 21:06:51",
                    "waktu_recovery": "01/02/2023 22:46:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1683,
                    "durasi_recovery_time": 5960,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "loan tuluki",
                    "alamat_pelapor": "Jalan Komplexs Pengawu Indah",
                    "no_telp_pelapor": "6282190998500",
                    "keterangan_pelapor": "tidak mengisi token listrik. sudah 3 kali membeli token tapi gagal terus. mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107830",
                    "waktu_lapor": "01/02/2023 20:39:06",
                    "waktu_response": "02/02/2023 05:37:21",
                    "waktu_recovery": "02/02/2023 05:41:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 32295,
                    "durasi_recovery_time": 239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ACH ROMADI ARDI",
                    "alamat_pelapor": "DUSUN KAYU ABUH DESA MANO'AN KEC KOKOP KAB BANGKALAN.",
                    "no_telp_pelapor": "081904444405",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 31/01/2023 TELAH DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN RUSAK (TIDAK MENGELUARKAN TEGANGAN). SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 2019.00 PADA APP LAMA (14406183708). MOHON DAPAT DIKONVERSI KE APP BARU (86226198561). SESUAI INFO PELANGGAN SISA KWH YANG DIKEMBALIKAN OLEH PETUGAS TIDAK SESUAI DENGAN SISA PADA KWH METER LAMA (HANYA DILAKUKAN PERGANTIAN 804,00 KWH)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107831",
                    "waktu_lapor": "01/02/2023 20:39:09",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675283949,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "zhan",
                    "alamat_pelapor": "DN LD.BELO BAT RT. RW. LD.BELO BA",
                    "no_telp_pelapor": "6285956558008",
                    "keterangan_pelapor": "gagal memasukkan pulsa token meter, udah di coba 3x dan terus gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107832",
                    "waktu_lapor": "01/02/2023 20:39:11",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675283951,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad taufik",
                    "alamat_pelapor": "DS DAYEN PEKEN RT. RW. AMPENAN U.",
                    "no_telp_pelapor": "6281239567212",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020107834",
                    "waktu_lapor": "01/02/2023 20:39:36",
                    "waktu_response": "01/02/2023 21:44:04",
                    "waktu_recovery": "01/02/2023 22:04:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3868,
                    "durasi_recovery_time": 1253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IYAT ",
                    "alamat_pelapor": "Jl.GUNUNG SINGGALANG DALAM  RT.06 RW.03 NO. 1 KEL. AMPANG KEC. KURANJI, KOTA PADANG ACUAN SETMPATNYA RUMAH KAYU ",
                    "no_telp_pelapor": "0811668484",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT LEBIH TAGIH. STAND AKHIR REK FEB 2023 = 47282, APP TGL 01 / 02 / 23 = 47755. SETEMPAT DIHUNI DAN BERPAGAR SERTA KWH METER DIJANGKAU OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5423020107840",
                    "waktu_lapor": "01/02/2023 20:40:07",
                    "waktu_response": "01/02/2023 22:01:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4863,
                    "durasi_recovery_time": 33901101,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ferdi Yansyah",
                    "alamat_pelapor": "KP cengal rt 03 Rw 10 Desa puraseda Kecamatan Leuwiliang",
                    "no_telp_pelapor": "6285694915027",
                    "keterangan_pelapor": "MUTASI_K (G9923020188876:perlu penanganan petugas) - Token listrik tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5323020100884",
                    "waktu_lapor": "01/02/2023 20:40:10",
                    "waktu_response": "01/02/2023 21:07:53",
                    "waktu_recovery": "01/02/2023 21:26:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1663,
                    "durasi_recovery_time": 1109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01117288843",
                    "nama_pelapor": "IBU CIA LI PAU",
                    "alamat_pelapor": "JL KEBON KACANG 4 NO 78 RT10/5 KEL TANAH ABANG KEC KEBONKACANG KOTA JAKARTA PUSAT (DKT PASAT GANDARIA) ",
                    "no_telp_pelapor": "0213145105",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL SETELAH UPDATE VKRN-43. SISA STROOM 34.60 KWH (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020107841",
                    "waktu_lapor": "01/02/2023 20:40:14",
                    "waktu_response": "02/02/2023 08:03:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 40996,
                    "durasi_recovery_time": 33864961,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rosyie Latief",
                    "alamat_pelapor": "DS SROBYONG No.6 RT.2 RW.5 MLONGGO",
                    "no_telp_pelapor": "6285334879052",
                    "keterangan_pelapor": "MUTASI_K (G9923020289063:Gagal entry pulsa. ikut penggantian kwh meter) - gagal saat memasukan no token. padahal belinya lewat apk PLN mobile dan berhasil.begitu no token dimasuke gagal. mohon segera diproses. itu kenapa ya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGSRI"
                },
                {
                    "no_laporan": "K5423020107842",
                    "waktu_lapor": "01/02/2023 20:40:25",
                    "waktu_response": "02/02/2023 08:48:26",
                    "waktu_recovery": "02/02/2023 09:37:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 43681,
                    "durasi_recovery_time": 2950,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Hafid",
                    "alamat_pelapor": "DS FATUFIA No. 7206102004",
                    "no_telp_pelapor": "6281315477299",
                    "keterangan_pelapor": "Tolong dibantu pak, sudah sebulan belum ada penanganan, dan sudah sering input di aplikasi.. MCB KWH terbakar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020107843",
                    "waktu_lapor": "01/02/2023 20:40:28",
                    "waktu_response": "01/02/2023 20:40:50",
                    "waktu_recovery": "01/02/2023 20:41:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 38,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irvan",
                    "alamat_pelapor": "KP PASAR BUNDER No. RT.4 RW.6 TEGAL BUND",
                    "no_telp_pelapor": "6287820975014",
                    "keterangan_pelapor": "Jika ingin mengajukan tambah daya dari 1 fasa ke 3 fasa, apa saja syaratnya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107848",
                    "waktu_lapor": "01/02/2023 20:40:43",
                    "waktu_response": "01/02/2023 20:54:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 845,
                    "durasi_recovery_time": 33905083,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rosidi",
                    "alamat_pelapor": "DS JELBUDAN DASUK No. RT. 0 RW. 0",
                    "no_telp_pelapor": "6285963100817",
                    "keterangan_pelapor": "MUTASI_K (G9923020188809:periksa) - mohon bantuannya kelumeter keluar kata periksa dan nomor tempernya..ke WA saya 085963100817...ID 14432814029 sebelumnya trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020107849",
                    "waktu_lapor": "01/02/2023 20:40:58",
                    "waktu_response": "01/02/2023 20:56:20",
                    "waktu_recovery": "01/02/2023 21:00:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 922,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kar Nadi",
                    "alamat_pelapor": "Kp.cikarang Rt.002 Rw.001",
                    "no_telp_pelapor": "6285778652128",
                    "keterangan_pelapor": "jumlah kwh yang tertera d kwh sama tagihan tidak sama. lebih tinggi tagihan d banding yang ter tera d kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107850",
                    "waktu_lapor": "01/02/2023 20:40:58",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675284058,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ARIEF BUDI SANTOSO",
                    "alamat_pelapor": "JL KEBALEN II No.14 RT.2 RW.5 RAWA BRT",
                    "no_telp_pelapor": "6282283273773",
                    "keterangan_pelapor": "tidak bisa isi token dan tulisan serta angkat tidak terlihat jelas",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020107851",
                    "waktu_lapor": "01/02/2023 20:41:01",
                    "waktu_response": "01/02/2023 21:00:49",
                    "waktu_recovery": "01/02/2023 21:05:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1188,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Handi syah putra",
                    "alamat_pelapor": "DS SEI SILAU TIMUR DSN.I No.0 0",
                    "no_telp_pelapor": "6285358883649",
                    "keterangan_pelapor": "Token gagal di masukan padahal nomor token yang di masukan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020107852",
                    "waktu_lapor": "01/02/2023 20:41:02",
                    "waktu_response": "02/02/2023 05:37:07",
                    "waktu_recovery": "02/02/2023 05:41:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 32165,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusuf",
                    "alamat_pelapor": "DN BARAK SABA No.",
                    "no_telp_pelapor": "6287884469289",
                    "keterangan_pelapor": "sudah membeli pulsa listrik via shope sudah keluar token token di masukkan gagal terus padahal mengisi token dengan benar listrik tidak mengisi mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107855",
                    "waktu_lapor": "01/02/2023 20:41:29",
                    "waktu_response": "01/02/2023 21:07:23",
                    "waktu_recovery": "01/02/2023 21:48:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1554,
                    "durasi_recovery_time": 2451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "39120210198",
                    "alamat_pelapor": "jalan pulau mentawai",
                    "no_telp_pelapor": "6281242384620",
                    "keterangan_pelapor": "Mohon kirim kode clear temper",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POSO"
                },
                {
                    "no_laporan": "K5423020107858",
                    "waktu_lapor": "01/02/2023 20:41:47",
                    "waktu_response": "01/02/2023 20:56:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 861,
                    "durasi_recovery_time": 33905003,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "PURWANTO",
                    "alamat_pelapor": "Jl. H. Mahir Gg. Swadaya No.57",
                    "no_telp_pelapor": "6289612703504",
                    "keterangan_pelapor": "MUTASI_K (G9923020188842:meter rusak sarang semut) - tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107862",
                    "waktu_lapor": "01/02/2023 20:42:14",
                    "waktu_response": "01/02/2023 20:49:41",
                    "waktu_recovery": "01/02/2023 20:51:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 447,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP STEVEN",
                    "alamat_pelapor": "JL. TUNAS HARAPAN KOMPLEK GREEN THR 1 // SEBRANG DEPOT AIR MURNI WATER,, PAL IX, KEC. SUNGAI KAKAP, KABUPATEN KUBU RAYA, KALIMANTAN BARAT 78114",
                    "no_telp_pelapor": "081253631298",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB RIT/2200 NOMER AGENDA211009912211016612 NO REGISTER2110012076045 BP LUNAS PADA TGL (03/11/2022 ,TGL 20/01/23 PELANGGAN SUDAH DIHUB PELANGGAN MELEWATI WA DAN DINFOKAN BLM TERSEDIA MATERIAL DAN AKAN DIREALISASI LEPAS BULAN , NAMUN HINGGA SAAT INI BELUM REALISASI. TERKAIT K5123013000340 STATUS BATAL DAN MUTASI TANPA PENANGANAN. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5223020101799",
                    "waktu_lapor": "01/02/2023 20:42:30",
                    "waktu_response": "01/02/2023 21:23:59",
                    "waktu_recovery": "02/02/2023 09:19:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2489,
                    "durasi_recovery_time": 42946,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "52269",
                    "nama_pelapor": "BP. ILHAM",
                    "alamat_pelapor": "JL.KEBON BAWANG 1 NO 42 RT 08 RW 07 KELURAHAN KEBON BAWANG , KECAMATAN TANJUNG PRIUK JAKARTA UTARA",
                    "no_telp_pelapor": "085366781266",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL. PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 01/02/2023 SEBESAR RP. 100.000,- DENGAN NOMOR TOKEN 34140832151231014596  DAN SISA KWH 82,69 ",
                    "media": "Live Chat Website",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020107864",
                    "waktu_lapor": "01/02/2023 20:42:39",
                    "waktu_response": "02/02/2023 01:42:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 17970,
                    "durasi_recovery_time": 33887842,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD NASIR",
                    "alamat_pelapor": "DS DUSUN KERANDANGAN No.0 SENGGIGI",
                    "no_telp_pelapor": "085237593586",
                    "keterangan_pelapor": "MUTASI_K (G9923020288954:ggl tkn) - gagal input stroom tokken // UPDATE: PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. BELUM ADA PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 12,84. CC.54.NANDA.LC",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020107868",
                    "waktu_lapor": "01/02/2023 20:43:18",
                    "waktu_response": "01/02/2023 21:02:17",
                    "waktu_recovery": "02/02/2023 06:42:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1139,
                    "durasi_recovery_time": 34792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ramadani",
                    "alamat_pelapor": "TAMAN PBA",
                    "no_telp_pelapor": "6282361993701",
                    "keterangan_pelapor": "kWh di tagihan berbeda dengan yang dimeteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020107869",
                    "waktu_lapor": "01/02/2023 20:43:18",
                    "waktu_response": "01/02/2023 21:05:34",
                    "waktu_recovery": "01/02/2023 21:07:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Darsa",
                    "alamat_pelapor": "KP CIKANDE No. RT.3 RW.5 CIKANDE",
                    "no_telp_pelapor": "6283823295817",
                    "keterangan_pelapor": "Isi Token gagal terus padahal nomor nya udah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107870",
                    "waktu_lapor": "01/02/2023 20:43:35",
                    "waktu_response": "02/02/2023 00:08:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12324,
                    "durasi_recovery_time": 33893432,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Santri Sasak",
                    "alamat_pelapor": "batu kemalik",
                    "no_telp_pelapor": "6285338138589",
                    "keterangan_pelapor": "MUTASI_K (G9923020288934:kxt) - tolong kirimkan kct, GAGAL input Token\\nnomor: 56910648411\\na.n SAPRUDIN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107871",
                    "waktu_lapor": "01/02/2023 20:43:41",
                    "waktu_response": "01/02/2023 20:56:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 747,
                    "durasi_recovery_time": 33905003,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M aditya riski rizani",
                    "alamat_pelapor": "jl manjuhan vb no 1 rt 05 rw no 6",
                    "no_telp_pelapor": "6281528460665",
                    "keterangan_pelapor": "MUTASI_K (G9923020188811:token gagal) - saat pengisian token selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA BARAT"
                },
                {
                    "no_laporan": "K5423020107878",
                    "waktu_lapor": "01/02/2023 20:44:48",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675284288,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novi Anggita",
                    "alamat_pelapor": "GG SETRO BARU UTR 1 No.064 RT.0 RW.0 GADING",
                    "no_telp_pelapor": "62895351427098",
                    "keterangan_pelapor": "ini kok tagihan saya jebol segini ya kira\\\" betul/ tidak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5423020107880",
                    "waktu_lapor": "01/02/2023 20:45:51",
                    "waktu_response": "01/02/2023 20:46:13",
                    "waktu_recovery": "01/02/2023 20:46:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA",
                    "alamat_pelapor": "KP SEMAMPIR TIMUR No.7 RT.003 RW.04 SEMAMPIR",
                    "no_telp_pelapor": "62895393715007",
                    "keterangan_pelapor": "SAYA INGIN MENEBANG POHON DEPAN RUMAH SAYA TETAPI ADA KABEL LISTRIK DI DEKATNYA, MOHON ARAHANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107882",
                    "waktu_lapor": "01/02/2023 20:46:02",
                    "waktu_response": "01/02/2023 21:03:42",
                    "waktu_recovery": "01/02/2023 21:32:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1060,
                    "durasi_recovery_time": 1755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RINANTO",
                    "alamat_pelapor": "JL BENGKONG 10     RT-4 / RW-3 CLUSTER MAHARANI  NO 2 TENGAH KEL PADURENAN KEC MUSTIKA JAYA KOTA BEKASI JABAR",
                    "no_telp_pelapor": "081294291079",
                    "keterangan_pelapor": "pelanggan tidak dapat input token setelah update VKRN 43.SISA 13.95 KWH \\nNO TOKEN 2675 4804 2770 1383 6362",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107883",
                    "waktu_lapor": "01/02/2023 20:46:08",
                    "waktu_response": "01/02/2023 20:50:08",
                    "waktu_recovery": "01/02/2023 21:08:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 1088,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0077976",
                    "nama_pelapor": "BP TIRTA",
                    "alamat_pelapor": "DUSUN PATEGUHAN RT 1 RW 6 TAWANGREJO PANDAAN PASURUAN JAWA TIMUR",
                    "no_telp_pelapor": "08971606117",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 23049, ST APP BERDASARKAN ACMT FEBRUARI 2023 = 23036. REK (BELUM DILUNASI). (PERSIL DIHUNI, BERPAGAR DAN TERKUNCI, KWH METER SULIT DIJANGKAU DARI LUAR PAGAR, DAN PETUGAS TIDAK RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020107884",
                    "waktu_lapor": "01/02/2023 20:46:23",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675284383,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kamaluddin",
                    "alamat_pelapor": "Jl. Bangkala Raya No.Dalam",
                    "no_telp_pelapor": "6281354901884",
                    "keterangan_pelapor": "lampu berkedip-kedip dan ada bunyi tak tak tak di kilometer",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020107885",
                    "waktu_lapor": "01/02/2023 20:46:40",
                    "waktu_response": "01/02/2023 21:57:36",
                    "waktu_recovery": "01/02/2023 22:37:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4256,
                    "durasi_recovery_time": 2396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ridho",
                    "alamat_pelapor": "Jl. Lingkar Barat 1 No.338",
                    "no_telp_pelapor": "6282372260216",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5423020107886",
                    "waktu_lapor": "01/02/2023 20:46:42",
                    "waktu_response": "01/02/2023 20:56:07",
                    "waktu_recovery": "01/02/2023 21:00:29",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 565,
                    "durasi_recovery_time": 262,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febri Hastono",
                    "alamat_pelapor": "JL SANCANG DALAM No.0 RT.3 RW.7 KP BABAKAN",
                    "no_telp_pelapor": "6285925109464",
                    "keterangan_pelapor": "pengajuan pasang baru belum ada realisasi nya 5382112142665\\n5382112142666\\n5382112142667\\n5382112142668 lokasi sudah mau di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020107888",
                    "waktu_lapor": "01/02/2023 20:47:10",
                    "waktu_response": "01/02/2023 21:13:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1576,
                    "durasi_recovery_time": 33903965,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "desi eka natalia",
                    "alamat_pelapor": "jl.kimerogan lrg.sailun rt.17 rw.04 ",
                    "no_telp_pelapor": "6282177755270",
                    "keterangan_pelapor": "MUTASI_K (G9923020188830:alig gangguan) - tombol kwh meter token tak bisa di pencet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020107889",
                    "waktu_lapor": "01/02/2023 20:47:13",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675284433,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lucyana",
                    "alamat_pelapor": "KP PASAR LEMBANG No. RT.0 RW.0 LEMBANG",
                    "no_telp_pelapor": "6283829477760",
                    "keterangan_pelapor": "sudah isi token listrik tapi pas mau masukin nomor nya ke kwh gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020107890",
                    "waktu_lapor": "01/02/2023 20:47:23",
                    "waktu_response": "01/02/2023 21:02:25",
                    "waktu_recovery": "01/02/2023 21:33:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 902,
                    "durasi_recovery_time": 1893,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iin haryati",
                    "alamat_pelapor": "PS PASAR BARU RT.8 No.0 RT. RW.",
                    "no_telp_pelapor": "628819737042",
                    "keterangan_pelapor": "Pengisian token listrik yg selalu gagal  / LAPORAN DI ALIHKAN KE NO LAPOR G5123020102555 (CC.51.LUTHFI ) ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107892",
                    "waktu_lapor": "01/02/2023 20:47:42",
                    "waktu_response": "02/02/2023 01:42:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 17682,
                    "durasi_recovery_time": 33887827,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bagus jayepuspite",
                    "alamat_pelapor": "JL PARIWISATA GG IV PENGAMPEL No.0 RT.0 RW.0 MATARAM",
                    "no_telp_pelapor": "6285947720369",
                    "keterangan_pelapor": "MUTASI_K (G9923020288955:ggl tkn) - pemasukan token listrik tidak bisa muncul kode 01 (gagal)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020107894",
                    "waktu_lapor": "01/02/2023 20:48:10",
                    "waktu_response": "01/02/2023 20:50:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 33905324,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "subagdi parwanta",
                    "alamat_pelapor": "belan 01/04 ",
                    "no_telp_pelapor": "62895391835449",
                    "keterangan_pelapor": "MUTASI_K (G9923020288941:perlu pengecekan petugas ) - pulsa tidak berkurang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020107895",
                    "waktu_lapor": "01/02/2023 20:48:24",
                    "waktu_response": "01/02/2023 20:52:29",
                    "waktu_recovery": "01/02/2023 22:47:44",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 6915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kumini asih",
                    "alamat_pelapor": "kp kadu sangereng RT 003 RW 001 no 182 desa bunder kec Cikupa tangerang",
                    "no_telp_pelapor": "6285219496333",
                    "keterangan_pelapor": "sudah membeli pulsa listrik tp SDH beberapa kali dimasukkan ttp gagal,mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107897",
                    "waktu_lapor": "01/02/2023 20:48:35",
                    "waktu_response": "01/02/2023 20:57:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 507,
                    "durasi_recovery_time": 33904949,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imanuel Andi",
                    "alamat_pelapor": "Jln Amnuban RT 21/RW 05",
                    "no_telp_pelapor": "6281237660400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188812:pemeriksaan ) - Beli token di ATM tapi struk pembelian tidak keluar sehingga tidak bisa diketahui nomor tokennya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020107898",
                    "waktu_lapor": "01/02/2023 20:48:39",
                    "waktu_response": "01/02/2023 21:02:54",
                    "waktu_recovery": "01/02/2023 21:08:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 855,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki handayani",
                    "alamat_pelapor": "pondok Zul yahri ",
                    "no_telp_pelapor": "6285774830911",
                    "keterangan_pelapor": "pembatalan pemasangan dan pengajuan pengembalian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020107901",
                    "waktu_lapor": "01/02/2023 20:48:56",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 21:40:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675284536,
                    "durasi_recovery_time": 1675287630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfan arifin",
                    "alamat_pelapor": "JL DELI INDAH BLOK D No.08 TITI PAPAN",
                    "no_telp_pelapor": "62895611072908",
                    "keterangan_pelapor": "stroom token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107902",
                    "waktu_lapor": "01/02/2023 20:48:57",
                    "waktu_response": "01/02/2023 22:45:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6970,
                    "durasi_recovery_time": 33898464,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "dirman manullang",
                    "alamat_pelapor": "JL EKA WARNI IX No.0 GEDUNG JOH",
                    "no_telp_pelapor": "628126250831",
                    "keterangan_pelapor": "MUTASI_K (G9923020188904:lampu mati isi token gagal mohon agar dibantu.) - lampu mati isi token gagal mohon agar dibantu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5423020107904",
                    "waktu_lapor": "01/02/2023 20:49:18",
                    "waktu_response": "02/02/2023 05:50:03",
                    "waktu_recovery": "02/02/2023 12:04:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 32445,
                    "durasi_recovery_time": 22438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "prasetyo Agus susanto",
                    "alamat_pelapor": "GG TENGGUMUNG WET MPT No. 11 RT.007 RW.08 WONOKUSUMO",
                    "no_telp_pelapor": "6285708629124",
                    "keterangan_pelapor": "kwh meter di tagihan tdk sama dg kwh meter saat ini.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5423020107905",
                    "waktu_lapor": "01/02/2023 20:49:21",
                    "waktu_response": "01/02/2023 22:43:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6849,
                    "durasi_recovery_time": 33898561,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "oktovian",
                    "alamat_pelapor": "jln malibela",
                    "no_telp_pelapor": "6282399512644",
                    "keterangan_pelapor": "MUTASI_K (G9923020188902:cek) - tdk bisa isi pulsa token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020107906",
                    "waktu_lapor": "01/02/2023 20:49:24",
                    "waktu_response": "01/02/2023 21:07:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1071,
                    "durasi_recovery_time": 33904336,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Husnol Yakin",
                    "alamat_pelapor": "luwehilir",
                    "no_telp_pelapor": "6285849903060",
                    "keterangan_pelapor": "MUTASI_K (G9923020188891:Gangguan) - periksa di kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA TEWEH"
                },
                {
                    "no_laporan": "K5423020107909",
                    "waktu_lapor": "01/02/2023 20:49:45",
                    "waktu_response": "02/02/2023 01:07:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 15490,
                    "durasi_recovery_time": 33889896,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "arisandi",
                    "alamat_pelapor": "desa jajar kc gandusari",
                    "no_telp_pelapor": "6281335607211",
                    "keterangan_pelapor": "MUTASI_K (G9923020288942:cek lokasi) - isi pulsa gagal tidak masok",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020107912",
                    "waktu_lapor": "01/02/2023 20:50:17",
                    "waktu_response": "01/02/2023 21:19:38",
                    "waktu_recovery": "01/02/2023 21:56:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1761,
                    "durasi_recovery_time": 2187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fauzi Adha S",
                    "alamat_pelapor": "JL ZAMRUD SEL I10 No.27 RT.000 RW.00 LEGENDA",
                    "no_telp_pelapor": "6281319279571",
                    "keterangan_pelapor": "layar/display pada perangkat meteran mati total,tetapi listrik masih tetap menyala, hanya tidak bisa melihat sisa pulsa/token.\\nperkiraan penggantian unit baru, terimakasiii pelayanan nya¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5523020100900",
                    "waktu_lapor": "01/02/2023 20:50:26",
                    "waktu_response": "01/02/2023 21:30:24",
                    "waktu_recovery": "01/02/2023 22:29:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2398,
                    "durasi_recovery_time": 3519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU KRISTINA ",
                    "alamat_pelapor": "JL GG PANDAN 2 RT11/5 NO 49 G KEL KEDOYA SELATAN KEC KEBON JERUK KOTA JAKBAR ",
                    "no_telp_pelapor": "087884616652",
                    "keterangan_pelapor": "TGL31/01/2023  REK JAN 2023TELAH DILUNASI CREDIVO, NAMUN TGL 01/02/2023 PETUGAS SALAH MELAKUKAN PEMUTUSAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020107913",
                    "waktu_lapor": "01/02/2023 20:50:19",
                    "waktu_response": "01/02/2023 21:22:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1939,
                    "durasi_recovery_time": 33903413,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "henda furnama",
                    "alamat_pelapor": "kp manglid rt 01 rw 03 ",
                    "no_telp_pelapor": "6285861423613",
                    "keterangan_pelapor": "MUTASI_K (G9923020188845:tindak lanjut yantek) - token tidak masuk selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAJA"
                },
                {
                    "no_laporan": "K5423020107914",
                    "waktu_lapor": "01/02/2023 20:50:19",
                    "waktu_response": "01/02/2023 20:50:40",
                    "waktu_recovery": "01/02/2023 20:51:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 34,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL MARJUKI",
                    "alamat_pelapor": "PR LAUREL 2 No.21 RT.0 RW.0 CIBEBER",
                    "no_telp_pelapor": "6282236668700",
                    "keterangan_pelapor": "gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107915",
                    "waktu_lapor": "01/02/2023 20:50:20",
                    "waktu_response": "01/02/2023 20:51:50",
                    "waktu_recovery": "02/02/2023 05:10:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 29937,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RASYIDI",
                    "alamat_pelapor": "JL PER DT BANDARA P BLK XXIII NO8",
                    "no_telp_pelapor": "6281282486837",
                    "keterangan_pelapor": "tidak bisa d proses tambah daya mohon d bantu terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107917",
                    "waktu_lapor": "01/02/2023 20:50:35",
                    "waktu_response": "01/02/2023 22:24:36",
                    "waktu_recovery": "01/02/2023 22:28:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5641,
                    "durasi_recovery_time": 250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bagus dermawan",
                    "alamat_pelapor": "JL DISBUN MERANTI PAHAM No.0",
                    "no_telp_pelapor": "6282277452279",
                    "keterangan_pelapor": "isi token gagal terus padahal nomor sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN BILIK"
                },
                {
                    "no_laporan": "K5423020107918",
                    "waktu_lapor": "01/02/2023 20:50:39",
                    "waktu_response": "01/02/2023 21:00:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 570,
                    "durasi_recovery_time": 33904762,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Hendra",
                    "alamat_pelapor": "JL SAPUJAGAT No.11 RT.3 RW.9 CIBEUNYING",
                    "no_telp_pelapor": "6281775474033",
                    "keterangan_pelapor": "MUTASI_K (G9923020188820:padam) - kode token tidak bisa aktip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020107921",
                    "waktu_lapor": "01/02/2023 20:51:11",
                    "waktu_response": "01/02/2023 20:56:16",
                    "waktu_recovery": "01/02/2023 21:30:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 305,
                    "durasi_recovery_time": 2077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukminin",
                    "alamat_pelapor": "JL RATNA JATIASIH No.70 RT.3 RW.2 JATIKRAMAT",
                    "no_telp_pelapor": "6283146076794",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107924",
                    "waktu_lapor": "01/02/2023 20:52:16",
                    "waktu_response": "01/02/2023 20:58:38",
                    "waktu_recovery": "01/02/2023 21:03:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bojodaniel Bojodaniel",
                    "alamat_pelapor": "paliboo",
                    "no_telp_pelapor": "6281237323260",
                    "keterangan_pelapor": "tidak bisa mengisi Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALABAHI"
                },
                {
                    "no_laporan": "K5323020100894",
                    "waktu_lapor": "01/02/2023 20:52:27",
                    "waktu_response": "01/02/2023 20:53:19",
                    "waktu_recovery": "01/02/2023 21:52:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 3567,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILLY SIAHAAN",
                    "alamat_pelapor": "JL MUJAIR RAYA NO.19 KEL.BAMBU APUS KEC.PAMULANG KOTA TANGSEL",
                    "no_telp_pelapor": "082155479076",
                    "keterangan_pelapor": "TUNGGAKAN REK JANUARI 2023 BERIKUT BK SUDAH DILUNASI PADA TGL 31/01/2023 VIA BANK MANDIRI. MOHON PTL SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107926",
                    "waktu_lapor": "01/02/2023 20:52:43",
                    "waktu_response": "01/02/2023 20:58:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 33904880,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHMA FAUZIAH",
                    "alamat_pelapor": "perum cisalak blok 1 no 32",
                    "no_telp_pelapor": "6282131055290",
                    "keterangan_pelapor": "MUTASI_K (G9923020188817:GAGAL INPUT TOKEN) - tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107931",
                    "waktu_lapor": "01/02/2023 20:53:12",
                    "waktu_response": "01/02/2023 21:14:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1306,
                    "durasi_recovery_time": 33903873,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "konter usup",
                    "alamat_pelapor": "JL P SINGKEP GNUNG LANGGAR No.0 RT.0 RW.0 SABAH BALA",
                    "no_telp_pelapor": "6285377663360",
                    "keterangan_pelapor": "MUTASI_K (G9923020188832:Tolong ke lokasi untuk selesaikan) - gagal token\\n5079-0884-1773-2970-3063/MARTUTI/R1M/900VA/13.5KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020107932",
                    "waktu_lapor": "01/02/2023 20:53:21",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675284801,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Teguh Sanjaya",
                    "alamat_pelapor": "DN NGABEAN KULON RT.5 RW.35 SINDUHARJO",
                    "no_telp_pelapor": "6281352109797",
                    "keterangan_pelapor": "MUTASI_K (G9923020188814:mpb periksa) - kwh periksa, tolong kirimkan kode clear tamper, mau isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020107933",
                    "waktu_lapor": "01/02/2023 20:53:39",
                    "waktu_response": "01/02/2023 20:58:48",
                    "waktu_recovery": "01/02/2023 21:10:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Awal Sofyan",
                    "alamat_pelapor": "KP CIJERAH No.0 RT.4 RW.4 TANI MULYA",
                    "no_telp_pelapor": "6281394430413",
                    "keterangan_pelapor": "tidak bisa masukan pulda token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020107936",
                    "waktu_lapor": "01/02/2023 20:54:17",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675284857,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "arisandi",
                    "alamat_pelapor": "desa jajar. kc gandusari",
                    "no_telp_pelapor": "6281335607211",
                    "keterangan_pelapor": "isi pulsa gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020107939",
                    "waktu_lapor": "01/02/2023 20:54:45",
                    "waktu_response": "01/02/2023 20:58:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 33904865,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "jejen jenal",
                    "alamat_pelapor": "KP GUJUHUNUNG T No. RT.4 RW.8",
                    "no_telp_pelapor": "6281904218910",
                    "keterangan_pelapor": "MUTASI_K (G9923020188819:GAGAL ISI TOKEN) - sudah membeli pulsa listrik via counter, sudah keluar token dimasukan gagal terus padahal sudah mengisi dengan benar listrik tidak mengisi mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107940",
                    "waktu_lapor": "01/02/2023 20:55:07",
                    "waktu_response": "01/02/2023 21:16:04",
                    "waktu_recovery": "01/02/2023 22:24:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1257,
                    "durasi_recovery_time": 4090,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": "KP PEUSAR BINONG CRG NO 52   RT-9 / RW-1 JLN PRAMITA 1 KEL BINONG  KEC CURUG KAB TANGERANG\\nCUAN LOKASI DEKAT POSPOL TAMAN UBUD ",
                    "no_telp_pelapor": "081299778400",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 260 KWH \\nYBS MENGHUBUNGI KEMBALI // CC.54.NANDI 12G0OQZ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107947",
                    "waktu_lapor": "01/02/2023 20:56:41",
                    "waktu_response": "01/02/2023 20:59:16",
                    "waktu_recovery": "01/02/2023 22:37:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 5903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adillah Firly",
                    "alamat_pelapor": "Jalan Raya Kuta Bumi No. BL B10/ 79",
                    "no_telp_pelapor": "6285714488370",
                    "keterangan_pelapor": "maaf min, kok tiba2 listrik saya pemakaian kwh nya tinggi banget ya? padahal saya pake listrik tuh normal2 aja kek biasanya. kok malah bulan ini melonjak sekali… kemarin yg nyatet meteran listrik orang baruuu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107950",
                    "waktu_lapor": "01/02/2023 20:56:58",
                    "waktu_response": "02/02/2023 01:42:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 17138,
                    "durasi_recovery_time": 33887815,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muzakir",
                    "alamat_pelapor": "DN BATU LAYAR No.",
                    "no_telp_pelapor": "6281907034804",
                    "keterangan_pelapor": "MUTASI_K (G9923020288956:ggl tkn) - tidak bisa isi token listrik mohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020107951",
                    "waktu_lapor": "01/02/2023 20:56:59",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675285019,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Una Ndut",
                    "alamat_pelapor": "Pucunglor rt 01 rw 02",
                    "no_telp_pelapor": "6285859332657",
                    "keterangan_pelapor": "MUTASI_K (G9923020288974:gangguan) - Sudah bayar belum di nyalakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5423020107953",
                    "waktu_lapor": "01/02/2023 20:57:22",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675285042,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reza Ardiansyah Maheda",
                    "alamat_pelapor": "DS CUMPLENG No. RT.14 RW.4 BANGSRI",
                    "no_telp_pelapor": "6282298573827",
                    "keterangan_pelapor": "tegangan pada kwh meter tidak sampai 200",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5523020100904",
                    "waktu_lapor": "01/02/2023 20:57:50",
                    "waktu_response": "01/02/2023 21:14:48",
                    "waktu_recovery": "01/02/2023 21:30:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1018,
                    "durasi_recovery_time": 954,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUSNI",
                    "alamat_pelapor": "JL KRAMAT 2 NO14 RT05/10 KEL LUBANG BUAYA KEC CIPAYUNG JAKTIM LOKASI; DIDEKAT GOR MUTIARA UNGU ",
                    "no_telp_pelapor": "081399729151",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR , DENGAN ALASAN : RENOVASI RUMAH \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107960",
                    "waktu_lapor": "01/02/2023 20:58:24",
                    "waktu_response": "01/02/2023 21:12:54",
                    "waktu_recovery": "01/02/2023 21:21:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 870,
                    "durasi_recovery_time": 510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ngadiman",
                    "alamat_pelapor": "DK SEMAK KARANGMOJO WERU No. RT.2 RW.7",
                    "no_telp_pelapor": "6281466761766",
                    "keterangan_pelapor": "apakah bisa migrasi dari prabayar ke paskabayar..terimksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5423020107963",
                    "waktu_lapor": "01/02/2023 20:58:35",
                    "waktu_response": "02/02/2023 01:42:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 17051,
                    "durasi_recovery_time": 33887805,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Willy Pradiyanto",
                    "alamat_pelapor": "DS KEKALIK No.00 RT.0 RW.0 KEKALIK JA",
                    "no_telp_pelapor": "6289686826001",
                    "keterangan_pelapor": "MUTASI_K (G9923020288957:ggl tkn) - isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020107964",
                    "waktu_lapor": "01/02/2023 20:58:39",
                    "waktu_response": "01/02/2023 21:26:40",
                    "waktu_recovery": "01/02/2023 21:33:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1681,
                    "durasi_recovery_time": 427,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ASRIADI",
                    "alamat_pelapor": "PR BTN FUAD ARAFAH No.0 RT.0 RW.0 BINTARORE",
                    "no_telp_pelapor": "6285255154772",
                    "keterangan_pelapor": "no id pelanggan salah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5323020100898",
                    "waktu_lapor": "01/02/2023 20:59:04",
                    "waktu_response": "01/02/2023 21:10:40",
                    "waktu_recovery": "01/02/2023 21:34:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 696,
                    "durasi_recovery_time": 1442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010723615",
                    "nama_pelapor": "BP GUNAWAN",
                    "alamat_pelapor": "JL.   MELATI I  NO. 23 RT0/0 JL. GRAHA RANCAMANYAR KEL. RANCAMANYAR KEC. BALEENDAH KAB. BANDUNG ",
                    "no_telp_pelapor": "081224662478",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KWH METER    KARENA PELANGGAN SEDANG MERENOVASI RUMAH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5423020107967",
                    "waktu_lapor": "01/02/2023 20:59:02",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675285142,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alif wahyudi",
                    "alamat_pelapor": "JL PEMUDA No.B RT.10 MANGGAR",
                    "no_telp_pelapor": "6282196064135",
                    "keterangan_pelapor": "kode token selalu gagal di masukan, saya memiliki 3 kode token tapi tidak bisa masuk ke meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107970",
                    "waktu_lapor": "01/02/2023 20:59:54",
                    "waktu_response": "01/02/2023 21:04:40",
                    "waktu_recovery": "01/02/2023 21:33:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 1702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007119858",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL SWADAYA NO. 97 RT. 3/1 KP BABAKAN KEL MUSTIKASARI KEC MUSTIKAJAYA KOTA BEKASI // DEKAT LAPANGAN BOLA ",
                    "no_telp_pelapor": "081210574580",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. SETEMPAT SEDANG RENOVASI PEMOHON SELAKU PEMILIK BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107973",
                    "waktu_lapor": "01/02/2023 21:00:36",
                    "waktu_response": "01/02/2023 21:40:20",
                    "waktu_recovery": "02/02/2023 07:23:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2384,
                    "durasi_recovery_time": 34994,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SURYATI",
                    "alamat_pelapor": "KK RUKO BULEVAR HIJAU RAYA BLOK C-1 NO 38B - 38C KEL PEJUANG KEC MEDAN SATRIA KOTA BEKASI LOKASI RUKO TOKO OMEGA DEKAT PATUNG BURUNG",
                    "no_telp_pelapor": "0811107560",
                    "keterangan_pelapor": "TERKAIT TGL 26/1/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG. K5423013109580. HINGGA SAAT BELUM ADA PENANGANAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020107974",
                    "waktu_lapor": "01/02/2023 21:01:09",
                    "waktu_response": "02/02/2023 00:08:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11262,
                    "durasi_recovery_time": 33893440,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nunung Rahmawati",
                    "alamat_pelapor": "DN DASAN TAWAR No.00 RT.0 RW.0 BANYUMULEK",
                    "no_telp_pelapor": "6283117213357",
                    "keterangan_pelapor": "MUTASI_K (G9923020288935:kct) - masukan token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107977",
                    "waktu_lapor": "01/02/2023 21:02:26",
                    "waktu_response": "01/02/2023 21:41:56",
                    "waktu_recovery": "01/02/2023 22:05:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2370,
                    "durasi_recovery_time": 1394,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Heri gunawan",
                    "alamat_pelapor": "jl.sukakarya GG.appolo",
                    "no_telp_pelapor": "6285837067839",
                    "keterangan_pelapor": "nomor token benar saat di isi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020107978",
                    "waktu_lapor": "01/02/2023 21:02:30",
                    "waktu_response": "02/02/2023 01:42:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 16829,
                    "durasi_recovery_time": 33887792,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad pataroni",
                    "alamat_pelapor": "Jl. Tugu Monas No.1",
                    "no_telp_pelapor": "6287814781471",
                    "keterangan_pelapor": "MUTASI_K (G9923020288958:ggl tkn) - membeli token listrik 20000 saat input gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020107983",
                    "waktu_lapor": "01/02/2023 21:03:21",
                    "waktu_response": "01/02/2023 21:07:49",
                    "waktu_recovery": "01/02/2023 21:14:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 268,
                    "durasi_recovery_time": 406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad sutisna",
                    "alamat_pelapor": "JL LARA SANTANG No.19 RT.002 RW.16 TANI MULYA",
                    "no_telp_pelapor": "6289603568840",
                    "keterangan_pelapor": "asalamualaikum.... pa maaf mau minta kode unyuk masukin token, karna d meteran ad tulisan periksa. mkasih sebelumnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020107984",
                    "waktu_lapor": "01/02/2023 21:03:26",
                    "waktu_response": "01/02/2023 21:28:59",
                    "waktu_recovery": "02/02/2023 07:30:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 36063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Yasfar S",
                    "alamat_pelapor": "KK BLOK E06 No.010",
                    "no_telp_pelapor": "6282248888945",
                    "keterangan_pelapor": "kWh dirumah saya pada saat memasukkan kode,tertulis (Terpakai) padahal token baru dibeli.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5323020100901",
                    "waktu_lapor": "01/02/2023 21:04:29",
                    "waktu_response": "01/02/2023 21:12:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 33904000,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000000349137",
                    "nama_pelapor": "IBU LANI",
                    "alamat_pelapor": "JL KESAMBI NO 171 RT 2 RW6 KEL KESAMBI KEC KESAMBI KOTA CIREBON ",
                    "no_telp_pelapor": "08122079581",
                    "keterangan_pelapor": "MUTASI_K (G9923020188855:EKS KRN) - TIDAK BISA INPUT TOKEN (GAGAL) SUDAH UPDATE VKRN 43. PTL MENYALA. SISA 55.42 KWH\\nNO TOKEN 2276 4587 2648 3058 0868",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020107987",
                    "waktu_lapor": "01/02/2023 21:04:46",
                    "waktu_response": "01/02/2023 21:13:52",
                    "waktu_recovery": "01/02/2023 21:34:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 546,
                    "durasi_recovery_time": 1218,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alif wahyudi",
                    "alamat_pelapor": "JL PEMUDA No.B RT.10 MANGGAR",
                    "no_telp_pelapor": "6281350390659",
                    "keterangan_pelapor": "meteran tidak bisa menerima kode token dengan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107988",
                    "waktu_lapor": "01/02/2023 21:04:57",
                    "waktu_response": "01/02/2023 21:55:07",
                    "waktu_recovery": "01/02/2023 22:21:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3010,
                    "durasi_recovery_time": 1560,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "shofia lathifa ihsani",
                    "alamat_pelapor": "JL WUNGU RT.0 RW.0 GUMILIR",
                    "no_telp_pelapor": "6285740219155",
                    "keterangan_pelapor": "kabel diatas genteng terlalu kebawah, minta tolong dibenerin",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5423020107989",
                    "waktu_lapor": "01/02/2023 21:05:03",
                    "waktu_response": "01/02/2023 22:59:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6842,
                    "durasi_recovery_time": 33897626,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIF ",
                    "alamat_pelapor": "JL- KK TARUNA GRAHA BLOK- NO- KEL- KEC- BATULAPPA KAB SIDRAP - SULSEL. DEKAT GUDANG COCA-COLA",
                    "no_telp_pelapor": "0811420257",
                    "keterangan_pelapor": "MUTASI_K (G9923020188910:Butuh bantuan petugas ) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). SISA 380 KWH. NO METER 86041071290. NO TOKEN 57492182360296749313. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA PENANGGANAN DARI PETUGAS.\\nCC.54.ICHSAN_A. 12G0P9G, 01/02/23, PUKUL 22:05 WB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGSID"
                },
                {
                    "no_laporan": "K5423020107991",
                    "waktu_lapor": "01/02/2023 21:05:52",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675285552,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "maulina indrayani",
                    "alamat_pelapor": "JL JL MELATI RT5/2 NO34 PSR MING",
                    "no_telp_pelapor": "6287777266926",
                    "keterangan_pelapor": "ga bisa isi token padahal no yg dimasukan sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5223020101823",
                    "waktu_lapor": "01/02/2023 21:06:14",
                    "waktu_response": "01/02/2023 21:08:01",
                    "waktu_recovery": "01/02/2023 21:12:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14020162583",
                    "nama_pelapor": "IBU NOVIA,",
                    "alamat_pelapor": "KP RAWAHINGKIK RT 02/RW 08, CILEUNGSI-BOGOR.",
                    "no_telp_pelapor": "085156164124",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL TIDAK PADAM DENGAN SISA KWH 2210.",
                    "media": "Email",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5323020100902",
                    "waktu_lapor": "01/02/2023 21:06:42",
                    "waktu_response": "01/02/2023 21:08:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 33904260,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000006944803",
                    "nama_pelapor": "IBU DESANTI",
                    "alamat_pelapor": "JL BANGBAYANG NO. 38 RT. 4/9 KEL SEKELOA KEC. COBLONG, KOTA BANDUNG",
                    "no_telp_pelapor": "081220757566",
                    "keterangan_pelapor": "MUTASI_K (G9923020188826:kct) - SISA TOKEN SAAT INI 18,5 KWH. TIDAK BISA INPUT TOKEN TERKAIT UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020107992",
                    "waktu_lapor": "01/02/2023 21:06:40",
                    "waktu_response": "01/02/2023 21:09:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 186,
                    "durasi_recovery_time": 33904185,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Shobirin",
                    "alamat_pelapor": "DN KAWALU No. RT.3 RW.7 TALAGASARI",
                    "no_telp_pelapor": "6285624018069",
                    "keterangan_pelapor": "MUTASI_K (G9923020188827:TOKEN GAGAL MASUK) - token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107993",
                    "waktu_lapor": "01/02/2023 21:06:57",
                    "waktu_response": "01/02/2023 21:20:37",
                    "waktu_recovery": "01/02/2023 21:23:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 820,
                    "durasi_recovery_time": 167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfan setiawan",
                    "alamat_pelapor": "KP CIKANDANG KAPLING, CIMAREME No.0 RT.5 RW.7 NGAMPRAH",
                    "no_telp_pelapor": "6283829965921",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5523020100913",
                    "waktu_lapor": "01/02/2023 21:08:02",
                    "waktu_response": "01/02/2023 21:16:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 523,
                    "durasi_recovery_time": 33903766,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AKMONE ",
                    "alamat_pelapor": "JL JILUPANG KP BARENGKOK RT3/3 NO KEL SOLEAR KEC - KAB TANGERANG LOKASI WARUNG LIMA SAUDARA ",
                    "no_telp_pelapor": "087889857062",
                    "keterangan_pelapor": "MUTASI_K (G9923020188915:bukqn kct) - 1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA TERTERA GAGAL. SETELAH UPDATE VKRN 43 DENGAN SISA KWH =295 NO TOKEN 2643 9996 7994 4455 9601 DAN 7038 4703 8923 7228 1050",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107994",
                    "waktu_lapor": "01/02/2023 21:08:13",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675285693,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ari",
                    "alamat_pelapor": "Perumahan CKM Blok FK18 ",
                    "no_telp_pelapor": "62895348656700",
                    "keterangan_pelapor": "Voltase turun dari 220V ke 203V",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020107995",
                    "waktu_lapor": "01/02/2023 21:08:18",
                    "waktu_response": "01/02/2023 21:10:06",
                    "waktu_recovery": "02/02/2023 01:59:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 17370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Mujahidin Achmad Akbar",
                    "alamat_pelapor": "JL ADIUTOMO No. RT. 0 RW. 0 ARDIREJO",
                    "no_telp_pelapor": "6283835949684",
                    "keterangan_pelapor": "MCB berasap dan panas Pak. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020107996",
                    "waktu_lapor": "01/02/2023 21:08:29",
                    "waktu_response": "01/02/2023 21:09:42",
                    "waktu_recovery": "01/02/2023 21:24:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifaldi Wahyuda",
                    "alamat_pelapor": "JL POROS TINGGEDE No.07",
                    "no_telp_pelapor": "6282271287799",
                    "keterangan_pelapor": "sudah membeli pulsa listrik pengisian token selalu gagal,padahal sudah mengisi token dengan benar,listrik tidak mengisi,mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107997",
                    "waktu_lapor": "01/02/2023 21:08:31",
                    "waktu_response": "01/02/2023 21:24:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 966,
                    "durasi_recovery_time": 33903294,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENGKY SETIAWAN",
                    "alamat_pelapor": "Dsn pelem rt3 rw 2 no54",
                    "no_telp_pelapor": "6281914800048",
                    "keterangan_pelapor": "MUTASI_K (G9923020288975:gangguan) - Token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5523020100916",
                    "waktu_lapor": "01/02/2023 21:09:10",
                    "waktu_response": "01/02/2023 21:13:28",
                    "waktu_recovery": "01/02/2023 21:21:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADITYA",
                    "alamat_pelapor": "JL CARTENZ II PR THE PALM RESIDENCE BLOK D 21 NO 11 KEL SRI AMUR KEC TAMBUN UTARA KAB BEKASI",
                    "no_telp_pelapor": "6285894138958",
                    "keterangan_pelapor": "MOHON DIBANTU REALISASI BESOK , TERKAIT PENGAJUAN PINDAH APP DENGAN NO REG 5373233024395 DAN 537321166988 SUDAH DILAKUKAN PEMBAYARAN TGL31/01/20223 , INFO PELANGGAN TUKANG SUDAH MENUNGGU UNTUK PENGERJAAN RENOVASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020107999",
                    "waktu_lapor": "01/02/2023 21:09:19",
                    "waktu_response": "01/02/2023 21:14:06",
                    "waktu_recovery": "01/02/2023 21:20:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karseno",
                    "alamat_pelapor": "jl Nurul yaqin",
                    "no_telp_pelapor": "6285718210494",
                    "keterangan_pelapor": "tidak bisa melakukan proses tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108002",
                    "waktu_lapor": "01/02/2023 21:09:46",
                    "waktu_response": "01/02/2023 21:14:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 33903909,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Tian",
                    "alamat_pelapor": "jln pangeran ratu rt03 rw09",
                    "no_telp_pelapor": "6281269162794",
                    "keterangan_pelapor": "knpa alamat meteran saya berubah ke desa perupitan, padahal kmarin alamatny sdh bnar di jln pangeran ratu 15ulu rt03 rw09",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5523020100917",
                    "waktu_lapor": "01/02/2023 21:09:51",
                    "waktu_response": "01/02/2023 21:13:17",
                    "waktu_recovery": "01/02/2023 21:30:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 1039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EMA",
                    "alamat_pelapor": "JL KEMANG SARI IV KAV AURI CLUSTER DIAMOND NO A RT-1 / RW-11 KEL JATI MAKMUR KEC PONDOK GEDE KOTA BEKASI LOKASI : BELAKANG SPBU",
                    "no_telp_pelapor": "02185508121",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 2691, NO TOKEN : -",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5223020101831",
                    "waktu_lapor": "01/02/2023 21:10:12",
                    "waktu_response": "01/02/2023 21:37:35",
                    "waktu_recovery": "02/02/2023 06:42:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1643,
                    "durasi_recovery_time": 32667,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR ",
                    "alamat_pelapor": "JL SUMATERA 1 PR NUSANTARA SUMATERA BLOK D NO 13 RT 4/RW 4 KEL SIALANG SAKTI KEC TENAYAN RAYA PEKANBARU >> DAERAH JALAN SUMATERA  ",
                    "no_telp_pelapor": "082382239412",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 70.9 KWH (VKRN 43) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108006",
                    "waktu_lapor": "01/02/2023 21:10:46",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675285846,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FIRMAN",
                    "alamat_pelapor": "KP PEUTEUY BONGKOK RT 003 RW 002, JL CIBALUNG HAPPY LAND DS CIBALUNG KEC CIJERUK, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081219922855",
                    "keterangan_pelapor": "TGL 30/12/22  PROSES PB ( R1MT/900 VA) DENGAN NO AGENDA  538119912212306349.TGL 30/12/22  BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.SAAT TRANSAKSI TLP TERPUTUS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020108009",
                    "waktu_lapor": "01/02/2023 21:11:03",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "02/02/2023 05:40:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675285863,
                    "durasi_recovery_time": 1675316456,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohzain Putra",
                    "alamat_pelapor": "DS LARANGAN NYORMANIS 195 No. BLEGA",
                    "no_telp_pelapor": "6287722887429",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020108011",
                    "waktu_lapor": "01/02/2023 21:11:29",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675285889,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ari",
                    "alamat_pelapor": "perum CKM Blok FK ",
                    "no_telp_pelapor": "62895348656700",
                    "keterangan_pelapor": "MUTASI_K (G9923020188879:tegangan drop) - Voltase turun ke 203V, kondisi lampu agak redup ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5223020101834",
                    "waktu_lapor": "01/02/2023 21:11:35",
                    "waktu_response": "01/02/2023 21:31:01",
                    "waktu_recovery": "01/02/2023 22:29:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1166,
                    "durasi_recovery_time": 3491,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SHINTYA WATI",
                    "alamat_pelapor": "JL ADHI KARYA NO 23 RT 7/5 KEDOYA SELATAN KEBON JERUK JAKARTA BARAT",
                    "no_telp_pelapor": "089653830053",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223020100927 STATUS SELESAI SESUAI INFORMASI PELANGGAN TELAH DIHUBUNGI PETUGAS DIMINTA DATANG LANGSUNG KE UNIT SETEMPAT UNTUK MELAKUKAN PELUNASAN NAMUN PELANGGAN BERKEBERATAN UNTUK DATANG KE UNIT DIKARENAKAN PELANGGAN SIBUK DAN BEKERJA. PELANGGAN MEMINTA UNTUK DIKONFIRMASI PERIHAL PEMBAYARAN TANPA DATANG KE UNIT",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020108014",
                    "waktu_lapor": "01/02/2023 21:12:04",
                    "waktu_response": "01/02/2023 21:15:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 188,
                    "durasi_recovery_time": 33903859,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rizqi",
                    "alamat_pelapor": "JL SUKARDI HAMDANI No.0 RT.0 RW.0 GEDONG MEN",
                    "no_telp_pelapor": "62895378250200",
                    "keterangan_pelapor": "MUTASI_K (G9923020188833:Tolong ke lokasi untuk selesaikan) - input token PLN gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020108015",
                    "waktu_lapor": "01/02/2023 21:12:36",
                    "waktu_response": "01/02/2023 21:13:47",
                    "waktu_recovery": "01/02/2023 21:16:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001160269",
                    "nama_pelapor": "BP TIDO",
                    "alamat_pelapor": "JLN KELAPA NUNGGAL BOJONG KK GRAND KAHURIPAN 3 KD 24 KEL /KEC KELAPA NUNGGAL KAB BOGOR ",
                    "no_telp_pelapor": "081381636443",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN MELAPOR TIDAK DAPAT PEMBELIAN TOKEN PADA DATA P2PST BLOKING PEMBELIAN DAN PADA AP2T TERDAPAT Blocking dikarenakan Piutang PELANGGAN MENGINGIN NO REGISTER BLOKING TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020108019",
                    "waktu_lapor": "01/02/2023 21:13:21",
                    "waktu_response": "01/02/2023 21:14:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 33903930,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wiwit widia",
                    "alamat_pelapor": "KP BABAKAN JATI No. RT.0 RW.0 MULYASARI",
                    "no_telp_pelapor": "6285223756516",
                    "keterangan_pelapor": "MUTASI_K (G9923020188869:ISI TOKEN GAGAL) - token tidak bisa di isi di layar kwh muncul tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020108020",
                    "waktu_lapor": "01/02/2023 21:13:34",
                    "waktu_response": "01/02/2023 21:38:45",
                    "waktu_recovery": "02/02/2023 09:28:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1511,
                    "durasi_recovery_time": 42610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung setijoko",
                    "alamat_pelapor": "Jl. Selat Halmahera No.12",
                    "no_telp_pelapor": "6281212483903",
                    "keterangan_pelapor": "pulsa token gagal masuk terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5523020100920",
                    "waktu_lapor": "01/02/2023 21:13:39",
                    "waktu_response": "01/02/2023 22:10:37",
                    "waktu_recovery": "01/02/2023 22:16:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3418,
                    "durasi_recovery_time": 374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU NOVIASARI  / BP FADRI ",
                    "alamat_pelapor": " JL JELAMBAR  BARU GG III NO.37  A RT14/RW07 KEC GROGOL PETAMBURAN KEL JELAMBAR  KOTA JAKARTA BARAT   \\n",
                    "no_telp_pelapor": "02121199414",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JANUARI 2023 = 78228 TELAH DILUNASI, STAND APP TGL  01/02/2023 = 78164 RUMAH KOSONG PADA SIANG HARI ( BEKERJA ) DAN PAGAR TERKUNCI. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108022",
                    "waktu_lapor": "01/02/2023 21:13:44",
                    "waktu_response": "01/02/2023 21:33:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1165,
                    "durasi_recovery_time": 33902782,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra Yunal",
                    "alamat_pelapor": "JL CIK DITIRO No. RT.0 RW.0",
                    "no_telp_pelapor": "6285365620415",
                    "keterangan_pelapor": "MUTASI_K (G9923020188850:mohon ditindaklanjuti) - NCB KWH LOW",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKINANG"
                },
                {
                    "no_laporan": "K5423020108023",
                    "waktu_lapor": "01/02/2023 21:14:02",
                    "waktu_response": "01/02/2023 21:15:57",
                    "waktu_recovery": "01/02/2023 22:45:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 5366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fandi achmad",
                    "alamat_pelapor": "JL JL UTAN KAYU NO103",
                    "no_telp_pelapor": "6283119213005",
                    "keterangan_pelapor": "mau merubah nama pelanggan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020108024",
                    "waktu_lapor": "01/02/2023 21:14:10",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675286050,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faris Muhammad Iqbal Prabowo",
                    "alamat_pelapor": "JL PERUM BUKIT KALIBAGOR INDAH BLOK D.VII N No.",
                    "no_telp_pelapor": "6281226828783",
                    "keterangan_pelapor": "lokasi di aplikasi tidak sesuai dengan lokasi fisik aslinya, saya tifak bisa memesan layanan iconnect",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUMAS"
                },
                {
                    "no_laporan": "K5423020108025",
                    "waktu_lapor": "01/02/2023 21:14:31",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675286071,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "netty simamora",
                    "alamat_pelapor": "gang tapian nauli",
                    "no_telp_pelapor": "6282275640160",
                    "keterangan_pelapor": "gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020108027",
                    "waktu_lapor": "01/02/2023 21:15:16",
                    "waktu_response": "01/02/2023 21:16:51",
                    "waktu_recovery": "01/02/2023 21:57:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 2419,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ANI ",
                    "alamat_pelapor": "RUMAH SUSUN KELENDER BLOK 71 NO 15 KEC DUREN SAWIT KEL MALAKASARI ACUAN : DEKAT BUARAN PLAZA / STASIUN BUARAN ",
                    "no_telp_pelapor": "082120474046",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM ) TERSISA 66,03 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020101658",
                    "waktu_lapor": "01/02/2023 21:15:27",
                    "waktu_response": "01/02/2023 21:17:13",
                    "waktu_recovery": "01/02/2023 21:30:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025355711",
                    "nama_pelapor": "IBU TRINI",
                    "alamat_pelapor": "JL. MELATI TENGAH NO.33-B RT-3 / RW-6 KEL. JATIWARNA KEC. PONDOK MELATI KOTA BEKASI - LOKASI DEKAT SMPN 35 ",
                    "no_telp_pelapor": "6285692613475",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 14025355711 KESULITAN PEMBELIAN TOKEN DI (LIVIN MANDIRI) DENGAN KETERANGAN (NO.METER TIDAK TERDAFTAR) DAN KETERANGAN ''VENDING SERVER''/“KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 102.2 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108028",
                    "waktu_lapor": "01/02/2023 21:15:24",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675286124,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indra Sembiring",
                    "alamat_pelapor": "DN II BANGUN SETIA KAMPUNG KARO DS AMPLAS No.0 RT.0 RW.0 P SEI TUAN",
                    "no_telp_pelapor": "6282163410071",
                    "keterangan_pelapor": "gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020108029",
                    "waktu_lapor": "01/02/2023 21:15:28",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675286128,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ningsih i aufat",
                    "alamat_pelapor": "Jln. Gipsy RT.018 RW.006 Kel. Toboleu Kec. Ternate Utara",
                    "no_telp_pelapor": "6282187717015",
                    "keterangan_pelapor": "gagal pengisian Token Listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5323020100906",
                    "waktu_lapor": "01/02/2023 21:16:14",
                    "waktu_response": "01/02/2023 21:44:04",
                    "waktu_recovery": "01/02/2023 22:12:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1670,
                    "durasi_recovery_time": 1708,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000254299",
                    "nama_pelapor": "BP. TOMI",
                    "alamat_pelapor": "JL. SUKARINTIH NO. 210 RT-004 / RW-05 KEL. MELONG KEC. CIMAHI SELATAN, KOTA CIMAHI (SAMPING APOTEK MAWA SEHAT)",
                    "no_telp_pelapor": "081224769120",
                    "keterangan_pelapor": "PELANGGAN MEMINTA / KLAIM PENGGANTIAN TOKEN YANG DIBELI DI TGL 01/02/2023 DENGAN NOMINAL 200 RIBU, PADA PUKUL 20:16 WIB, PADA PUKUL 20:45 WIB ADA UPDATE VKRN 43, TOKEN TIDAK BISA DI INPUT KE KWH METER. PELANGGAN MEMINTA DIHUBUNGI PERIHAL PERGANTIAN TOKEN TERSEBUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020108034",
                    "waktu_lapor": "01/02/2023 21:16:58",
                    "waktu_response": "01/02/2023 21:18:36",
                    "waktu_recovery": "01/02/2023 21:51:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 1991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANA",
                    "alamat_pelapor": "PR GRAHA CENERE BLOK D3 NO 9 JL KUTA II RT1/12 KEL LIMO KEC LIMO DEPOK. SEBELAH LES PIANO",
                    "no_telp_pelapor": "081387447494",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP KARENA TERLALU TINGGI. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5323020100907",
                    "waktu_lapor": "01/02/2023 21:17:28",
                    "waktu_response": "01/02/2023 21:26:01",
                    "waktu_recovery": "01/02/2023 22:30:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 513,
                    "durasi_recovery_time": 3884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK HADIAN",
                    "alamat_pelapor": "KOMPLEK PAKRI JL PAKRI 5 BLOK B NO 29 KEL DUKU KEC ILIR TIMUR 2 KOTA PALEMBANG SUMSEL / DEPAN RUMAH BU RT",
                    "no_telp_pelapor": "085267683282",
                    "keterangan_pelapor": "PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT DIPUTUS PELANGGAN SUDAH MELAKUKAN PELUNASAN MELALUI BANK RAKYAT INDONESIA - \\t01-02-2023 \\t10:48:47 MOHON DIBANTU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020108036",
                    "waktu_lapor": "01/02/2023 21:17:40",
                    "waktu_response": "01/02/2023 21:54:41",
                    "waktu_recovery": "01/02/2023 23:00:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2221,
                    "durasi_recovery_time": 3935,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Judika piterson",
                    "alamat_pelapor": "KP BABAKAN No. RT.1 RW.5 TARIKOLOT",
                    "no_telp_pelapor": "62895360355327",
                    "keterangan_pelapor": "mohon maaf pak mohon bantuannya \\nknpa pas di masukin token gagal mulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020108037",
                    "waktu_lapor": "01/02/2023 21:17:42",
                    "waktu_response": "01/02/2023 22:46:12",
                    "waktu_recovery": "01/02/2023 23:21:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5310,
                    "durasi_recovery_time": 2133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hidayat",
                    "alamat_pelapor": "KP RAWEY No. RT.3 RW.3 SUKASIRNA",
                    "no_telp_pelapor": "6285693267120",
                    "keterangan_pelapor": "Mohon bantuan nya saya isi token pun selalu gagal padahal nomer nya sudah benar saya masukan.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020108038",
                    "waktu_lapor": "01/02/2023 21:17:50",
                    "waktu_response": "01/02/2023 21:34:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 997,
                    "durasi_recovery_time": 33902704,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firda Nabila",
                    "alamat_pelapor": "PR GARDEN VALLEY BLOK B 35 No.35 RT.0 RW.0 BENTENG",
                    "no_telp_pelapor": "6281215170713",
                    "keterangan_pelapor": "MUTASI_K (G9923020188853:gangguan app) - sudah beli pulsa listrik via bca mobile. sudah keluar token. token sudah diisi dengan benar namun gagal terus. mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020108039",
                    "waktu_lapor": "01/02/2023 21:18:03",
                    "waktu_response": "01/02/2023 21:46:20",
                    "waktu_recovery": "01/02/2023 22:05:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1697,
                    "durasi_recovery_time": 1121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irvan Septiawan",
                    "alamat_pelapor": "KK LIMUS PRATAMA F6 No.29 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6285800690293",
                    "keterangan_pelapor": "gagal saat input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020108041",
                    "waktu_lapor": "01/02/2023 21:18:47",
                    "waktu_response": "01/02/2023 21:21:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 33903476,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "heri",
                    "alamat_pelapor": "JL GUNUNG TIDAR No. 10 RT. 1 RW.20 AMBULU",
                    "no_telp_pelapor": "6282244360263",
                    "keterangan_pelapor": "MUTASI_K (G9923020188840:di isi token gagal terus sampai beli token 2 kali) - di isi token gagal terus sampai beli token 2 kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020108042",
                    "waktu_lapor": "01/02/2023 21:18:49",
                    "waktu_response": "02/02/2023 08:18:44",
                    "waktu_recovery": "02/02/2023 08:24:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 39595,
                    "durasi_recovery_time": 367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aenal Yaqin",
                    "alamat_pelapor": "Ds.Sarangmeduro RT8 RW2",
                    "no_telp_pelapor": "628982397030",
                    "keterangan_pelapor": "Selamat malam, pak.\\nIni kwh listrik saya nggak berkurang pak, saya baru tau. bisa kah dibantu untuk perbaiki?? takutnya malah tiba-tiba dicabut dari pihak pln.\\nkemarin-kemarin sudah complain via pln mobile juga, tapi di keterangan cuma sudah di callback. tapi ini kwh listrik token saya tetap tidak berkurang.\\ntolong dibantu pak, ini nomer wa saya 0895617181800",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5423020108043",
                    "waktu_lapor": "01/02/2023 21:18:57",
                    "waktu_response": "01/02/2023 21:21:19",
                    "waktu_recovery": "01/02/2023 21:24:59",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 220,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "silvia",
                    "alamat_pelapor": "PR TAMAN KENARI BLOK C5 KEC BOGOR UTARA No.7 RT.3 RW.1 TANAH BARU",
                    "no_telp_pelapor": "6285794836526",
                    "keterangan_pelapor": "menurut petugas pln, meteran listrik harus diganti. tapi belum ada petugas yang follow up. saat ini kondisinya meteran di loss oleh petugas.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020108046",
                    "waktu_lapor": "01/02/2023 21:19:43",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675286383,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laode Darman",
                    "alamat_pelapor": "DS BABANG No.002 RT.1 RW.1 BABANG",
                    "no_telp_pelapor": "6282190217070",
                    "keterangan_pelapor": "isi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BACAN"
                },
                {
                    "no_laporan": "K5523020100927",
                    "waktu_lapor": "01/02/2023 21:19:56",
                    "waktu_response": "01/02/2023 21:20:47",
                    "waktu_recovery": "01/02/2023 22:24:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 3803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP FAISAL",
                    "alamat_pelapor": "JL KRAKATAU 3 NO 21 RT02/09 KEL CIBODAS SARI KEC CIBODAS ",
                    "no_telp_pelapor": "081930544195",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REKENING BULAN BERJALAN TELAH DILUNASI VIA MBANKING MANDIRI . PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5323020100909",
                    "waktu_lapor": "01/02/2023 21:21:20",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675286480,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000007871987",
                    "nama_pelapor": "IBU SALMA",
                    "alamat_pelapor": "JL HOLIS NO.32 RT.8 RW.3 GG H SITI FATIMAH KEL CIBUNTU KEC BANDUNG KULON DEKAT SD CIBUNTU DEPAN PABRIK MINYAK KELAPA",
                    "no_telp_pelapor": "0226075644",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT STROOM, PTL NYALA, SISA KWH 75,26 DIKHAWATIRKAN SEGERA PADAM, TERKAIT UPDATE SISTEM VKRN 43  NO STROOM 4388 6348 4919 9001 0944",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG BARAT"
                },
                {
                    "no_laporan": "K5423020108053",
                    "waktu_lapor": "01/02/2023 21:21:37",
                    "waktu_response": "01/02/2023 21:26:11",
                    "waktu_recovery": "01/02/2023 22:58:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 5543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "OBEB / obebyoo",
                    "alamat_pelapor": "JALAN GALANG NO 308 LUBUK PAKAM SUMATERA UTARA",
                    "no_telp_pelapor": "0895602240116",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA TERJADI LONJAKAN REKENING FEBRUARI 2023 PLN 123 TELAH MENJELASKAN STAND AKHIR REK JULI SESUAI DENGAN ACMT. NAMUN PELANGGAN BERKEBERATAN. PELANGGAN MENGINGINKAN PENJELASAN DAN KONFIRMASI.\\n\\n",
                    "media": "Twitter",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5323020100910",
                    "waktu_lapor": "01/02/2023 21:22:07",
                    "waktu_response": "01/02/2023 21:43:27",
                    "waktu_recovery": "01/02/2023 22:02:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1280,
                    "durasi_recovery_time": 1127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBARKAH",
                    "alamat_pelapor": "JL LAPANG TEMBAK SELATAN KP MEKAR SARI  RT-3 / RW-7 NO.2 KEL.PADASUKA KEC.CIMAHI TENGAH KOTA CIMAHI ACUAN DEKAT MASJID ARROZAK",
                    "no_telp_pelapor": "085222382887",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN (GAGAL) SUDAH UPDATE VKRN 43. PTL MENYALA. SISA 160.09 KWH\\nNO TOKEN 3043 3904 1923 6983 1510",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020108060",
                    "waktu_lapor": "01/02/2023 21:24:11",
                    "waktu_response": "02/02/2023 03:05:10",
                    "waktu_recovery": "02/02/2023 08:06:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20459,
                    "durasi_recovery_time": 18090,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anke Lintang Kirana",
                    "alamat_pelapor": "DN COKRO KONTENG No. RT.4 RW.2 SIDOARUM,",
                    "no_telp_pelapor": "6281241297407",
                    "keterangan_pelapor": "kemarin (31 januari) sudah isi token tetapi token tidak bertambah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020108062",
                    "waktu_lapor": "01/02/2023 21:24:28",
                    "waktu_response": "02/02/2023 08:02:52",
                    "waktu_recovery": "02/02/2023 12:11:25",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 38304,
                    "durasi_recovery_time": 14913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SaMbayonG _",
                    "alamat_pelapor": "KK HARAPAN JAYA MUARA ENIM",
                    "no_telp_pelapor": "6285383651995",
                    "keterangan_pelapor": "Tegangan listrik under voltage, sejak jam 17.00 sampai sekarang jam 21.20. mohon kepada petugas terkait untuk segera di perbaiki.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA ENIM"
                },
                {
                    "no_laporan": "K5423020108063",
                    "waktu_lapor": "01/02/2023 21:24:37",
                    "waktu_response": "01/02/2023 21:46:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1288,
                    "durasi_recovery_time": 33902006,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "daniel sinambela",
                    "alamat_pelapor": "PR GRAND PAMIJAHAN SQUARE BL.A No.14 PAMIJAHAN",
                    "no_telp_pelapor": "6281317503256",
                    "keterangan_pelapor": "MUTASI_K (G9923020188858:GAGAL INPUT TOKEN) - gagal masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020108065",
                    "waktu_lapor": "01/02/2023 21:25:19",
                    "waktu_response": "01/02/2023 21:28:02",
                    "waktu_recovery": "01/02/2023 21:33:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 163,
                    "durasi_recovery_time": 334,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANWAR",
                    "alamat_pelapor": "JL.BABAKAN GARUT RT 01 RW 09 KEL.CIBANGKONG KEC.BATUNUNGGAL KOTA BANDUNG",
                    "no_telp_pelapor": "081222869590",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 84,52.  // ID PEL 535515492883",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5323020100911",
                    "waktu_lapor": "01/02/2023 21:25:36",
                    "waktu_response": "01/02/2023 21:49:29",
                    "waktu_recovery": "01/02/2023 22:10:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1433,
                    "durasi_recovery_time": 1288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ROHIM ",
                    "alamat_pelapor": "JL MESJID BAITUROHIM KP CIDOKOM RT 3/2 KEL CIDOKOM KEC GUNUNG SINDUR KAB BOGOR JABAR ACUAN ALFAMART ",
                    "no_telp_pelapor": "02518606003",
                    "keterangan_pelapor": "PELANGGAN SAAT INI ADA BLOCKING TOKEN DI DATA ADA CICILAN RP 219.589 SELAMA 12 KALI, PELANGGAN BERKEBERATAN, DAN INGIN ADA PENJELASAN MENGENAI CICIILAN TERSEBUT, MOHON KONFIRMASI PELANGGAN (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108068",
                    "waktu_lapor": "01/02/2023 21:26:20",
                    "waktu_response": "02/02/2023 08:18:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 39158,
                    "durasi_recovery_time": 33864033,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "bakul buah",
                    "alamat_pelapor": "JL DS.PAMOTAN 1/13 No.",
                    "no_telp_pelapor": "6281334433004",
                    "keterangan_pelapor": "MUTASI_K (G9923020289080:layar kwh meter rusak. Lampu padam 1 rumah) - layar spidometer mati,lampu padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5523020100931",
                    "waktu_lapor": "01/02/2023 21:26:23",
                    "waktu_response": "01/02/2023 21:30:13",
                    "waktu_recovery": "01/02/2023 22:22:38",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 230,
                    "durasi_recovery_time": 3145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01109704062",
                    "nama_pelapor": "BP SURYANTO",
                    "alamat_pelapor": "KK SUTERA ONYX UTAMA NO 12, RT 004/ RW 008, KEL PAKU ALAM, SEPRONG UTARA, TANGGERANG SELATAN,",
                    "no_telp_pelapor": "6281932036819",
                    "keterangan_pelapor": "APP TERTERA REJECT, TIDAK BISA MEMASUKAN PULSA,  SISA PULSA : 421 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108069",
                    "waktu_lapor": "01/02/2023 21:26:33",
                    "waktu_response": "01/02/2023 21:31:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 281,
                    "durasi_recovery_time": 33902897,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novita Khanza",
                    "alamat_pelapor": "DS LAMGAPANG No.",
                    "no_telp_pelapor": "6285359067806",
                    "keterangan_pelapor": "MUTASI_K (G9923020188848:teknik) - Perlu pindah meteran listrik prabayar, karena ada perubahan instalasi listrik dalam rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5523020100932",
                    "waktu_lapor": "01/02/2023 21:26:53",
                    "waktu_response": "01/02/2023 21:30:28",
                    "waktu_recovery": "01/02/2023 22:20:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 3030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PISANTO ",
                    "alamat_pelapor": "JL GG CISIUK KP BABAKAN BARAT PR CISAUK BLOK - NO -  RT-2 / RW-1 KEL BABAKAN  KEC LEGOK KAB TANGERANG ",
                    "no_telp_pelapor": "087847515287",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA TERTERA GAGAL. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 24.5 NO TOKEN 4465 2056 2462 3056 1417 DAN 7171 3481 5272 0947 6543",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100914",
                    "waktu_lapor": "01/02/2023 21:27:22",
                    "waktu_response": "01/02/2023 21:30:29",
                    "waktu_recovery": "01/02/2023 22:09:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 2331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU YESI",
                    "alamat_pelapor": "JL JATI MAKMUR NO.27 RT.6/11 KEL.JATIMAKMUR KEC.PONDOK GEDE KOTA BEKASI ACUAN BELAKANG HOKBEN",
                    "no_telp_pelapor": "081314447971",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN-43 SISA KWH 51.95",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108074",
                    "waktu_lapor": "01/02/2023 21:27:23",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675286843,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dendi",
                    "alamat_pelapor": "DS MUARA TELANG No.0 RT.0 RW.0 TELANG JAY",
                    "no_telp_pelapor": "6281532255288",
                    "keterangan_pelapor": "tidak bisa isi token tanda tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARIANA"
                },
                {
                    "no_laporan": "K5423020108075",
                    "waktu_lapor": "01/02/2023 21:27:31",
                    "waktu_response": "01/02/2023 22:02:31",
                    "waktu_recovery": "01/02/2023 22:07:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2100,
                    "durasi_recovery_time": 303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK EDDY",
                    "alamat_pelapor": "KP. RENCALANG RT/RW.06/02 DS. BENDUNG KEC. TANARA KAB. SERANG-BANTEN",
                    "no_telp_pelapor": "085881850083",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 25/01/2023, PELANGGANG SUDAH MENGAJUKAN PASANG BARU DAYA 900 BISNIS DI KANTOR PLN CIKANDE, BERKAS SUDAH DI SERAHKAN KE POS SATPAN, DI KARENAKAN PELANGGAN TIDAK DIPERBOLEHKAN MASUK, NAMUN SAMPAI SAAT INI BELUM ADA KONFIRMAS DAN TINDAK LANJUT DARI PETUGAS",
                    "media": "Email",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020108078",
                    "waktu_lapor": "01/02/2023 21:28:16",
                    "waktu_response": "01/02/2023 21:30:44",
                    "waktu_recovery": "01/02/2023 22:19:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 2911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UMANG",
                    "alamat_pelapor": "JL SWADAYA KP CIJENGIR RT.04/03 NO.11 DS BINONG KEC CURUG KAB TANGERANG. DEKAT LIPPO KARAWACI / KELURAHAN BINONG",
                    "no_telp_pelapor": "082113105260",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN PADA DISPLAY TERTERA GAGAL SETELAH UPDATE VKRN 43 \\n(PTL HAMPIR PADAM) SISA 11,7 KWH / 46316359691923474582",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108081",
                    "waktu_lapor": "01/02/2023 21:28:51",
                    "waktu_response": "01/02/2023 21:47:27",
                    "waktu_recovery": "01/02/2023 22:03:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1116,
                    "durasi_recovery_time": 947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Jaenudin asikin",
                    "alamat_pelapor": "KP BABAKAN RESMI No. RT.3 RW.16 SIRNAJAYA",
                    "no_telp_pelapor": "6283829177175",
                    "keterangan_pelapor": "mlm PLN .\\ntoken kWh sayah.gabisa masuk.udah dua mlm.berisik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5423020108082",
                    "waktu_lapor": "01/02/2023 21:28:58",
                    "waktu_response": "01/02/2023 21:38:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 33902449,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAUHARI",
                    "alamat_pelapor": "Bandungan 001/013",
                    "no_telp_pelapor": "6285230735842",
                    "keterangan_pelapor": "MUTASI_K (G9923020188884:mohon bantuan) - mau isi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5323020100915",
                    "waktu_lapor": "01/02/2023 21:29:24",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675286964,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK YUDI IRAWAN",
                    "alamat_pelapor": "JL. GOLF BARAT V KAVLING NO.9 RT 6 RW 9 KEL. - KEC. ARCAMANIK KOTA BANDUNG.",
                    "no_telp_pelapor": "08122138588",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN KESULITAN MELAKUKAN PEMBELIAN STROOM SISA 125.87 KWH NO.METER 14004765336",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020108084",
                    "waktu_lapor": "01/02/2023 21:29:25",
                    "waktu_response": "01/02/2023 22:12:49",
                    "waktu_recovery": "01/02/2023 22:52:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2604,
                    "durasi_recovery_time": 2366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ADITYA",
                    "alamat_pelapor": "JL. SERANG KM. 36 NO. 31 DS. PASIR GINTUNG RT. 07/02 KE. JAYANTI, KAB. TANGERANG BANTEN",
                    "no_telp_pelapor": "081299219911",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL (TIDAK PADAM) DENGAN SISA KWH 21,52. // NO METER 14006607957",
                    "media": "Live Chat Website",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020108086",
                    "waktu_lapor": "01/02/2023 21:29:21",
                    "waktu_response": "01/02/2023 21:56:39",
                    "waktu_recovery": "01/02/2023 22:18:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1638,
                    "durasi_recovery_time": 1299,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "KP WANAJAYA No.0 RT.3 RW.3 CIBITUNG",
                    "no_telp_pelapor": "6287887191928",
                    "keterangan_pelapor": "mohon dibantu utk selisih tagihan listrik Januari 2023 sudah 298.814kwh. Namun actual dimeter pada tgl 2-feb-2023 masih 292.247kwh. sudah coba lakukan pakai swacam namun aplikasi PLN mobile nya error\\n\\nbila pihak ingin melakukan joint visit silahkan menghubungi pic area kami sdr. Arif 087887191928",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020108087",
                    "waktu_lapor": "01/02/2023 21:29:37",
                    "waktu_response": "01/02/2023 22:07:44",
                    "waktu_recovery": "01/02/2023 22:10:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2287,
                    "durasi_recovery_time": 182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EPIYANTO",
                    "alamat_pelapor": "perum pondok mutiara",
                    "no_telp_pelapor": "6282118914998",
                    "keterangan_pelapor": "keluhan pemasangan baru di perumahan...pengajuan dari 20 desember 2022 sampai sekarang belum terpasang kilometer nya\\nno itpel 5335112100223\\nminta penjelasannya dan solusinya gmna dari pihak PLN\\nsedangkan perumahan tersebut sudah dihuni tetapi sampe sekarang listrik blom nyala\\nkurang lebih ada 20 unit yg belom terpasang kilometernya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020108088",
                    "waktu_lapor": "01/02/2023 21:29:37",
                    "waktu_response": "01/02/2023 21:33:55",
                    "waktu_recovery": "01/02/2023 23:31:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 7049,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rudy laudza",
                    "alamat_pelapor": "KK CIBOLERANG HILIR No.9 RT.001 RW.07 BBKCIPARAY",
                    "no_telp_pelapor": "628156090990",
                    "keterangan_pelapor": "saya mau nanya biaya pemindahan kWh meter dan perapihan kabel listrik ke rumah. brapa ya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020108090",
                    "waktu_lapor": "01/02/2023 21:29:55",
                    "waktu_response": "01/02/2023 22:18:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2898,
                    "durasi_recovery_time": 33900078,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andy Julyanto",
                    "alamat_pelapor": "jl.kota serang baru blok b71 no 78 rt23/19 serang baru cikarang",
                    "no_telp_pelapor": "6282117379131",
                    "keterangan_pelapor": "saat pengisian token pulsa, no id token error/tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108091",
                    "waktu_lapor": "01/02/2023 21:30:01",
                    "waktu_response": "01/02/2023 21:51:37",
                    "waktu_recovery": "01/02/2023 21:58:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1296,
                    "durasi_recovery_time": 389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Kaniawati",
                    "alamat_pelapor": "JL PASIRKALIKI No.22 RT.001 RW.19 SDG SERANG",
                    "no_telp_pelapor": "6281220658823",
                    "keterangan_pelapor": "Kwh meteran nya tidak bertambah, akhir bulan desember 80000 akhir bulan januari juga masih tetap 80000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5523020100935",
                    "waktu_lapor": "01/02/2023 21:30:55",
                    "waktu_response": "01/02/2023 21:33:40",
                    "waktu_recovery": "01/02/2023 23:11:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 5871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SONIAH ",
                    "alamat_pelapor": "JL IMAM MAHMUD KH IMAM MANSYUR NO 30 RT-/- KEL DURI PULO KEC GAMBIR JAKPUS / DEPAN GUDANG JUS",
                    "no_telp_pelapor": "6285640163680",
                    "keterangan_pelapor": "TGL 01.02.2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REKENING BULAN BERJALAN TELAH DILUNASI VIA PPOB. PTL MINTA SEGERA DISAMBUNG IDPEL 541101925202\\nMENGHUBUNGI KEMBALI. CC.52.SHODIKIN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108092",
                    "waktu_lapor": "01/02/2023 21:31:12",
                    "waktu_response": "01/02/2023 21:33:41",
                    "waktu_recovery": "01/02/2023 21:40:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MILVA",
                    "alamat_pelapor": "JL KOMARUDIN LAMA NO.7B KP UJUNG KRAWANG RT-12 / RW-5 KEL PULOGEBANG KEC CAKUNG - JAKTIM. ACUAN LOKASI: DEKAT SEKOLAH SMA YPIPI",
                    "no_telp_pelapor": "089510024956",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 23.44  KwH)\\nNO TOKEN 25264123907131745608, 16673511097911398477\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108094",
                    "waktu_lapor": "01/02/2023 21:31:48",
                    "waktu_response": "01/02/2023 21:34:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 33902694,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mansyur Mansyur",
                    "alamat_pelapor": "BTN Tamarunang blok D no 1",
                    "no_telp_pelapor": "6281242981301",
                    "keterangan_pelapor": "MUTASI_K (G9923020188852:LAYAR PERIKSA) - tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTAENG"
                },
                {
                    "no_laporan": "K5423020108095",
                    "waktu_lapor": "01/02/2023 21:32:02",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675287122,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yumna Shabrina",
                    "alamat_pelapor": "JL LIMO TENGAH No. RT.4 RW.3",
                    "no_telp_pelapor": "6281218254191",
                    "keterangan_pelapor": "MUTASI_K (G9923020188873:Keluhan Kompor >WorkHour) - konversi kompor listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108097",
                    "waktu_lapor": "01/02/2023 21:32:49",
                    "waktu_response": "01/02/2023 21:40:04",
                    "waktu_recovery": "01/02/2023 21:50:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 435,
                    "durasi_recovery_time": 652,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "003661793",
                    "nama_pelapor": "BP YONATAN",
                    "alamat_pelapor": "PR MAGERSARI INDAH JL PEPAYA NO 4  RT-6/ RW-4 KEL MAGERSARI KEC MAGERSARI KOTA MOJOKERTO JATIM ",
                    "no_telp_pelapor": "08113775887",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, REK FEBRUARI 23 STAND AKHIR : 8185 (DATA PADA ACMT : 8726) ,STAN APP  TGL 01/02/2022  : 8850. RUMAH DIHUNI DAN BERPAGAR. APP TIDAK MUDAH DIJANGKAU OLEH PETUGAS, PETUGAS  TIDAK PERNAH DATANG, YBS BERSEDIA DITEMUI OLEH PETUGAS CATER PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020108098",
                    "waktu_lapor": "01/02/2023 21:33:10",
                    "waktu_response": "01/02/2023 22:08:03",
                    "waktu_recovery": "02/02/2023 03:13:31",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2093,
                    "durasi_recovery_time": 18328,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Aulia Rahman",
                    "alamat_pelapor": "Komplek Perumahan Bukit Mekar Wangi Sektor 3 ",
                    "no_telp_pelapor": "6282110759994",
                    "keterangan_pelapor": "apakah setiap bulan petugas catat Meter benar mencatat kwh? sehingga bulan sekarang mahal? tolong dijelaskan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020108101",
                    "waktu_lapor": "01/02/2023 21:34:17",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 22:57:34",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675287257,
                    "durasi_recovery_time": 1675292254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ryan chardinal randhyka",
                    "alamat_pelapor": "JL SERAM 12",
                    "no_telp_pelapor": "6285275664027",
                    "keterangan_pelapor": "hidup mati sendiri tetapi meteran tidak jepret",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAR KOTA"
                },
                {
                    "no_laporan": "K5423020108102",
                    "waktu_lapor": "01/02/2023 21:34:50",
                    "waktu_response": "01/02/2023 21:44:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 563,
                    "durasi_recovery_time": 33902118,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfan santoso",
                    "alamat_pelapor": "KP TELADAN PONDOK 5 No. RT.2 RW.11 PEMATANG P",
                    "no_telp_pelapor": "6285274072427",
                    "keterangan_pelapor": "MUTASI_K (G9923020188857:g) - MCB meteran sudah lemah kalau MCB nya mati sulit buat dihidupkan kembal, perlu diganti MCB nya dengan yang baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020108104",
                    "waktu_lapor": "01/02/2023 21:35:28",
                    "waktu_response": "01/02/2023 21:41:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 33902297,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mulyadi",
                    "alamat_pelapor": "KP CIBINONG No.0 RT.1 RW.2 CIAPUS",
                    "no_telp_pelapor": "6285772938858",
                    "keterangan_pelapor": "MUTASI_K (G9923020188856:padam) - setempat padam mohon segera di perbaiki",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020108106",
                    "waktu_lapor": "01/02/2023 21:35:38",
                    "waktu_response": "01/02/2023 21:48:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 789,
                    "durasi_recovery_time": 33901844,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Palevin yusuf",
                    "alamat_pelapor": "DS KARANG TAWANG No.0 RT.6 RW.3 NUSAWUNGU",
                    "no_telp_pelapor": "62822007721040",
                    "keterangan_pelapor": "MUTASI_K (G9923020188859:teknik) - kwh meter ga berkurang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KROYA"
                },
                {
                    "no_laporan": "K5423020108107",
                    "waktu_lapor": "01/02/2023 21:35:40",
                    "waktu_response": "01/02/2023 21:41:08",
                    "waktu_recovery": "01/02/2023 22:15:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 2048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WAHYU",
                    "alamat_pelapor": "JL WADAS SARI 4 RT-4 / RW-2 NO 14A KEL PONDOK BETUNG KEC PONDOK AREN TANGSEL ACUAN LOKASI DEKAT GOR ARRAYAN",
                    "no_telp_pelapor": "085292794967",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". SISA 149.97 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020108108",
                    "waktu_lapor": "01/02/2023 21:35:55",
                    "waktu_response": "01/02/2023 21:37:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33902535,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YESSY",
                    "alamat_pelapor": "PR GRIYA BUKIT PELANGI P. 15 07 RT -/- KEC SANGATA UTARA KEL TELUK LINGGA KAB KUTAI TIMUR KALTIM PERUMAHAN KANAL 3",
                    "no_telp_pelapor": "085212174004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188854:GANGGUAN) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)SISA 15.50 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULPSANGATTA"
                },
                {
                    "no_laporan": "K5423020108109",
                    "waktu_lapor": "01/02/2023 21:35:50",
                    "waktu_response": "01/02/2023 21:42:22",
                    "waktu_recovery": "01/02/2023 22:28:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 392,
                    "durasi_recovery_time": 2739,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yosepin Megasari",
                    "alamat_pelapor": "DS SUKA MANTRI No.0 RT.000 RW.00 SUKA RAYA",
                    "no_telp_pelapor": "62881023977647",
                    "keterangan_pelapor": "LISTRIK PADAM DARI PUKUL 20:30 HINGGA SAAT INI BELUM KEMBALI NYALA.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108110",
                    "waktu_lapor": "01/02/2023 21:36:01",
                    "waktu_response": "01/02/2023 21:40:36",
                    "waktu_recovery": "01/02/2023 22:35:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 3300,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "astini",
                    "alamat_pelapor": "Jl. Swadaya No.8",
                    "no_telp_pelapor": "6287894596378",
                    "keterangan_pelapor": "gagal.masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108111",
                    "waktu_lapor": "01/02/2023 21:36:02",
                    "waktu_response": "01/02/2023 22:03:34",
                    "waktu_recovery": "02/02/2023 00:26:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1652,
                    "durasi_recovery_time": 8602,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fomiwa",
                    "alamat_pelapor": "JL SEI ANDAI KOMP.PESONA PER No.",
                    "no_telp_pelapor": "6281351950833",
                    "keterangan_pelapor": "kabel bocor banguan nyetrum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020108113",
                    "waktu_lapor": "01/02/2023 21:36:22",
                    "waktu_response": "01/02/2023 21:50:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 33901754,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung hermawan",
                    "alamat_pelapor": "JL DSN 3 TANGGUL ANGIN No.0",
                    "no_telp_pelapor": "6285758356300",
                    "keterangan_pelapor": "MUTASI_K (G9923020188860:mohon pastikan kelokasi) - voltase rendah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKADANA (LAMPUNG)"
                },
                {
                    "no_laporan": "K5423020108115",
                    "waktu_lapor": "01/02/2023 21:36:26",
                    "waktu_response": "01/02/2023 21:51:50",
                    "waktu_recovery": "01/02/2023 21:53:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 924,
                    "durasi_recovery_time": 83,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Terza Putra Yosima Ginting",
                    "alamat_pelapor": "JL SINDANGKASIH No.1 RT.000 RW.00 ANTAPANI",
                    "no_telp_pelapor": "6281264336069",
                    "keterangan_pelapor": "Saya ingin mendaftar perubahan daya untuk rumah saya, tapi ID pelanggan PLN rumah saya adalah mendiang kakek saya yang sudah lama meninggal. Saya bingung mengisi identitas pelanggannya. Apakah ada cara untuk mengurus ini di aplikasi atau saya harus ke kantor PLN?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020108117",
                    "waktu_lapor": "01/02/2023 21:37:08",
                    "waktu_response": "02/02/2023 05:36:51",
                    "waktu_recovery": "02/02/2023 05:40:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 28783,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amar",
                    "alamat_pelapor": "DN BARAT SUMBER 211 PB No. LONGKEK GA",
                    "no_telp_pelapor": "6281287788455",
                    "keterangan_pelapor": "muncul tulisan periksa..\\nhubungi lewat WhatsApp ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020108118",
                    "waktu_lapor": "01/02/2023 21:37:10",
                    "waktu_response": "02/02/2023 01:43:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 14762,
                    "durasi_recovery_time": 33887779,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Qhurthubiy Haikal",
                    "alamat_pelapor": "Jalan Tanpa Nama",
                    "no_telp_pelapor": "6282339147973",
                    "keterangan_pelapor": "MUTASI_K (G9923020288959:ggl tkn) - setelah memasukkan nomor token listrik, tulisannyg muncul \\\"Gagal\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5223020101864",
                    "waktu_lapor": "01/02/2023 21:37:25",
                    "waktu_response": "01/02/2023 22:12:28",
                    "waktu_recovery": "01/02/2023 22:42:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2103,
                    "durasi_recovery_time": 1787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020105268, MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108123",
                    "waktu_lapor": "01/02/2023 21:38:04",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675287484,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fritsa Melky Ruru",
                    "alamat_pelapor": "RT 005 RW 002",
                    "no_telp_pelapor": "6281340730070",
                    "keterangan_pelapor": "Isi Token Listrik selalu Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BITUNG"
                },
                {
                    "no_laporan": "K5423020108126",
                    "waktu_lapor": "01/02/2023 21:38:28",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/02/2023 22:34:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675287508,
                    "durasi_recovery_time": 1675290863,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ridwan saepul",
                    "alamat_pelapor": "JLN RAYA CIBARUSAH KP PAGAULAN     RT-12 / RW-5 KEL SUKARESMI KEC CIKARANG SELATAN KAB BEKASI.",
                    "no_telp_pelapor": "6281384808019",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  SISA 196 KWH  LAPOR KEMBALI CC.54.FEBRI 21:49 01/02/2023",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108130",
                    "waktu_lapor": "01/02/2023 21:39:53",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675287593,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALIMI ASRORI",
                    "alamat_pelapor": "DS ROMBUH PALENGAAN No.0 RT.00 RW.00 PALENGAAN",
                    "no_telp_pelapor": "6285785751180",
                    "keterangan_pelapor": "Gt 267 n 268 ROMBUH,Rekkerrek padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020108131",
                    "waktu_lapor": "01/02/2023 21:40:05",
                    "waktu_response": "01/02/2023 21:42:37",
                    "waktu_recovery": "01/02/2023 22:13:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 1850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahwini",
                    "alamat_pelapor": "DN KARANGKENG NYABEKAN BARAT No. RT.8 RW.4 BATANG-BAT",
                    "no_telp_pelapor": "6287705725854",
                    "keterangan_pelapor": "Saya gagal input token \\nsaya mau minta kode kct\\nno meter\\n86010468782",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020108133",
                    "waktu_lapor": "01/02/2023 21:40:16",
                    "waktu_response": "01/02/2023 21:42:38",
                    "waktu_recovery": "01/02/2023 22:10:07",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 1649,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Maulana Yusuf",
                    "alamat_pelapor": "KP KABANDUNGAN No.0 RT.000 RW.00 SDG ASIH",
                    "no_telp_pelapor": "6287767888646",
                    "keterangan_pelapor": "setelah melakukan perubahan daya dari 450 ke 900\\ntagihan listrik menjadi membengkak, kisaran 250rb per bulan. Yang biasanya paling 100rb/120rb, itu menurut kami tidak masuk akal, karena di rumah penggunaan listrik pun tidak banyak.\\ndan terkadang masih suka off/ listrik tidak kuat digunakan.\\nTolong di cek\\nMohon bantuan nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIANJUR KOTA"
                },
                {
                    "no_laporan": "K5423020108138",
                    "waktu_lapor": "01/02/2023 21:40:58",
                    "waktu_response": "02/02/2023 00:12:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9068,
                    "durasi_recovery_time": 33893245,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhyar",
                    "alamat_pelapor": "DS UJONG LANGGOE PIDIE No.",
                    "no_telp_pelapor": "6285260120403",
                    "keterangan_pelapor": "MUTASI_K (G9923020288936:gangguan) - tali di tiang listrik jatuh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIGLI"
                },
                {
                    "no_laporan": "K5423020108140",
                    "waktu_lapor": "01/02/2023 21:41:03",
                    "waktu_response": "01/02/2023 21:42:27",
                    "waktu_recovery": "01/02/2023 22:35:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 3195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "astini",
                    "alamat_pelapor": "Jl. Sersan Asnadi No.8",
                    "no_telp_pelapor": "6287894596378",
                    "keterangan_pelapor": "gagal masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108141",
                    "waktu_lapor": "01/02/2023 21:41:13",
                    "waktu_response": "01/02/2023 22:34:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3208,
                    "durasi_recovery_time": 33899090,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bapak Surya",
                    "alamat_pelapor": "JL. TEROGONG 3 RT. 009 RW. 010 KEL. CILANDAK BARAT KEC. CILANDAK JAKARTA SELATAN DKI JAKARTA 12430 (KOSTAN SELOFIA IBU VINA) ",
                    "no_telp_pelapor": "087720950342",
                    "keterangan_pelapor": "MUTASI_K (G9923020188919:urgent) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 39.1",
                    "media": "Email",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020108142",
                    "waktu_lapor": "01/02/2023 21:41:23",
                    "waktu_response": "02/02/2023 00:14:42",
                    "waktu_recovery": "02/02/2023 07:44:18",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 9199,
                    "durasi_recovery_time": 26976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAISA AYUNINGTYAS",
                    "alamat_pelapor": "SUNGAI RENGIT MURNI, LORONG SEPAKAT, RT06/RW03 KECAMATAN TALANG KELAPA SUMATRA SELATAN ",
                    "no_telp_pelapor": "082197140998",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL. PTL TIDAK PADAM. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108144",
                    "waktu_lapor": "01/02/2023 21:41:57",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675287717,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "XL AXIATA",
                    "alamat_pelapor": "KP CIKARAWANG No.0 RT.003 RW.04 TEGALWARU",
                    "no_telp_pelapor": "6287770595774",
                    "keterangan_pelapor": " ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5423020108146",
                    "waktu_lapor": "01/02/2023 21:42:09",
                    "waktu_response": "01/02/2023 22:10:24",
                    "waktu_recovery": "01/02/2023 22:13:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1695,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rio",
                    "alamat_pelapor": "seri Kuala lobam",
                    "no_telp_pelapor": "6281363739497",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG UBAN"
                },
                {
                    "no_laporan": "K5423020108147",
                    "waktu_lapor": "01/02/2023 21:42:21",
                    "waktu_response": "01/02/2023 21:45:24",
                    "waktu_recovery": "01/02/2023 22:27:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 2549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fakhry Fauzan Rukmana",
                    "alamat_pelapor": "KP BALEKER No. RT.1 RW.3 WARINGIN J",
                    "no_telp_pelapor": "6289513897960",
                    "keterangan_pelapor": "beli token sampe 4x ga ada ya g bisa diinput. dicoba lebih dari 10x gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108148",
                    "waktu_lapor": "01/02/2023 21:42:30",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675287750,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ririn wahyu Faulita",
                    "alamat_pelapor": "JL DS TANJUNG BARU INDRALAYA",
                    "no_telp_pelapor": "6285212292707",
                    "keterangan_pelapor": "hanya listrik kmi yg padam ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDERALAYA"
                },
                {
                    "no_laporan": "K5423020108150",
                    "waktu_lapor": "01/02/2023 21:42:40",
                    "waktu_response": "01/02/2023 22:11:07",
                    "waktu_recovery": "01/02/2023 23:55:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1707,
                    "durasi_recovery_time": 6238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Hermawan",
                    "alamat_pelapor": "Jl. Jamir Blok Jambu No.52",
                    "no_telp_pelapor": "6281919382584",
                    "keterangan_pelapor": "isi kode token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108151",
                    "waktu_lapor": "01/02/2023 21:42:57",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675287777,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "XL AXIATA",
                    "alamat_pelapor": "KP JABARU No.0 RT.8 RW.5 CIOMAS",
                    "no_telp_pelapor": "6287770595774",
                    "keterangan_pelapor": " ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020108155",
                    "waktu_lapor": "01/02/2023 21:43:22",
                    "waktu_response": "01/02/2023 22:09:29",
                    "waktu_recovery": "01/02/2023 22:28:36",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1567,
                    "durasi_recovery_time": 1147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andy Rinaldy",
                    "alamat_pelapor": "Komp.Mekro Bisnis Center 8AA",
                    "no_telp_pelapor": "6281397710097",
                    "keterangan_pelapor": "kabel listrik tertimpa kabel wifi yg putus sehingga sangat membahayakan, kabel listrik kami, kalu di biarkan bisa putus dan membahayakan orang lain, karena kabel listrik di bebani kabel wifi mohon di tindak lanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020108156",
                    "waktu_lapor": "01/02/2023 21:43:38",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675287818,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "XL AXIATA",
                    "alamat_pelapor": "JL RAYA CIKUDA No.0 RT.2 RW.1 RABAK",
                    "no_telp_pelapor": "6287770595774",
                    "keterangan_pelapor": " ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JASINGA"
                },
                {
                    "no_laporan": "K5423020108159",
                    "waktu_lapor": "01/02/2023 21:44:23",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675287863,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yasin wahyudi",
                    "alamat_pelapor": "Jamus krajan rt19 rw01",
                    "no_telp_pelapor": "62882006906402",
                    "keterangan_pelapor": "kWh meter periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020108161",
                    "waktu_lapor": "01/02/2023 21:44:37",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675287877,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "XL AXIATA",
                    "alamat_pelapor": "KP KRANGGAN TUA No.0 RT.2 RW.7 GNG PUTRI",
                    "no_telp_pelapor": "6287770595774",
                    "keterangan_pelapor": " ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020108164",
                    "waktu_lapor": "01/02/2023 21:45:21",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675287921,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "beniapmadi",
                    "alamat_pelapor": "bawang Tirto mulyo",
                    "no_telp_pelapor": "6285268020461",
                    "keterangan_pelapor": "pembayaran mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGGALA"
                },
                {
                    "no_laporan": "K5423020108165",
                    "waktu_lapor": "01/02/2023 21:45:26",
                    "waktu_response": "01/02/2023 22:46:02",
                    "waktu_recovery": "01/02/2023 22:49:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3636,
                    "durasi_recovery_time": 181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rully",
                    "alamat_pelapor": "JL BLOK B NO 5 No.0 RT.1 RW.1 TINGGEDE",
                    "no_telp_pelapor": "6285298090606",
                    "keterangan_pelapor": "tidak masuk pulsa prabayar.nya di kWh meter. di coba berapa kali, tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K1223020100537",
                    "waktu_lapor": "01/02/2023 21:46:59",
                    "waktu_response": "01/02/2023 22:51:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3884,
                    "durasi_recovery_time": 33898068,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELI",
                    "alamat_pelapor": "JL LUKU I GG PERTEMUAN NO 20 RT-RW- KEL KWALA BEKALA KEC MEDAN JOHOR KOTA MEDAN . ACUAN : -",
                    "no_telp_pelapor": "082234157402",
                    "keterangan_pelapor": "MUTASI_K (G9923020288949:gangguan app) - TGL 15/01/2023 PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG.  MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020108171",
                    "waktu_lapor": "01/02/2023 21:47:14",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675288034,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "XL AXIATA",
                    "alamat_pelapor": "KP SIRNA SARI No.0 RT.023 RW.07 PABUARAN",
                    "no_telp_pelapor": "6287770595774",
                    "keterangan_pelapor": " ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKEMBAR"
                },
                {
                    "no_laporan": "K5423020108172",
                    "waktu_lapor": "01/02/2023 21:47:17",
                    "waktu_response": "01/02/2023 21:56:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 33901400,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad iqbal",
                    "alamat_pelapor": "KOMPLEK ANNISA MANSION KEBUN BARU RUMA NO C8",
                    "no_telp_pelapor": "6282331767475",
                    "keterangan_pelapor": "MUTASI_K (G9923020188886:lampu padam) - ARUS LISTRIK LEMAH, LAMPU KEDAP KEDIP RUMAH DI SAMPING NORMAL  ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JANARATA"
                },
                {
                    "no_laporan": "K5423020108175",
                    "waktu_lapor": "01/02/2023 21:47:48",
                    "waktu_response": "01/02/2023 21:52:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 33901593,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "PR. BUMI TAMANLANREA PERMAI BLOK AE NO 630 RT 002 RW- KEL. PACCERAKKANG KEC. BIRINGKANAYA KOTA MAKASSAR - SULSEL",
                    "no_telp_pelapor": "081343479442",
                    "keterangan_pelapor": "MUTASI_K (G9923020188864:meter error) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 17 KWH. HINGGA SAAT INI PUKUL 21:50 WIB BELUM ADA TINDAKLANJUTNYA. CC.54.FUADY",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020108176",
                    "waktu_lapor": "01/02/2023 21:47:53",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675288073,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris sugianto",
                    "alamat_pelapor": "KP SUKAMANTRI, DS. LEMBANG No. RT.1 RW.6 LEMBANG",
                    "no_telp_pelapor": "6283155757450",
                    "keterangan_pelapor": "setelah di isi token.tidak ada kode token nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020108179",
                    "waktu_lapor": "01/02/2023 21:48:03",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675288083,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "XL AXIATA",
                    "alamat_pelapor": "JL LEDENG KP. KUBANG No. RT.5 RW.3 CIPICUNG",
                    "no_telp_pelapor": "6287770595774",
                    "keterangan_pelapor": " ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020108181",
                    "waktu_lapor": "01/02/2023 21:48:37",
                    "waktu_response": "02/02/2023 00:15:16",
                    "waktu_recovery": "02/02/2023 10:04:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 8799,
                    "durasi_recovery_time": 35340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daffy Pratama",
                    "alamat_pelapor": "KK MITRA PERMAI C1- No.14 GANDUS",
                    "no_telp_pelapor": "6285269263827",
                    "keterangan_pelapor": "sering mati lampu tetapi sebagian hidup. lampu jalan pun hidup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108182",
                    "waktu_lapor": "01/02/2023 21:48:58",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675288138,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "XL AXIATA",
                    "alamat_pelapor": "KP CITAJUR No.0 RT.022 RW.06 CIJUREY",
                    "no_telp_pelapor": "6287770595774",
                    "keterangan_pelapor": " ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAJA"
                },
                {
                    "no_laporan": "K5423020108183",
                    "waktu_lapor": "01/02/2023 21:49:10",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675288150,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lukas hendriawan",
                    "alamat_pelapor": "DS SLEMAN No.0 RT.005 RW.01 SLEMAN",
                    "no_telp_pelapor": "6282119122194",
                    "keterangan_pelapor": "setelah proses tambah daya dari 900V ke 2200V, lampu suka kedip2 saat pompa air dinyalakan.\\ndi pakai buat menyalakan mesin las / kompresor dg daya 1200n watt tidak bisa nyala, tapi kwh meter tidak trip down.\\napakah ad yg tidak sesuai instalasi atau bagaimana?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)"
                },
                {
                    "no_laporan": "K5423020108186",
                    "waktu_lapor": "01/02/2023 21:49:27",
                    "waktu_response": "01/02/2023 21:52:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 33901635,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "handika",
                    "alamat_pelapor": "PR GRIYA NATAR ASRI No. NATAR",
                    "no_telp_pelapor": "6281272230030",
                    "keterangan_pelapor": "MUTASI_K (G9923020188862:pulsa tdk berkurang) - pulsa tidak berkurang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAR"
                },
                {
                    "no_laporan": "K5423020108187",
                    "waktu_lapor": "01/02/2023 21:49:32",
                    "waktu_response": "01/02/2023 22:09:10",
                    "waktu_recovery": "01/02/2023 23:22:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 4382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RASDI",
                    "alamat_pelapor": "Kp.Pedurenan RT.02 RW.03 Jatiluhur, Jatiasih Kota Bekasi ",
                    "no_telp_pelapor": "6287741500424",
                    "keterangan_pelapor": "Penyambungan sementara Non pelanggan\\nUntuk hajatan/pesta,\\nDaya 4400VA selama 2hari pada tanggal 3 Februari s/d 4 Februari 2023\\nJam Mulai 07:00 s/d 16:00\\n\\nNama: Rasdi\\nNik: 3275091002840017\\nAlamat : Kp Pedurenan RT.02 RW.03 Jatiluhur, Jatiasih Kota Bekasi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108189",
                    "waktu_lapor": "01/02/2023 21:49:43",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675288183,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "XL AXIATA",
                    "alamat_pelapor": "KP PARAKANSALAK No.0 RT.000 RW.00 PRKN SALAK",
                    "no_telp_pelapor": "6287770595774",
                    "keterangan_pelapor": " ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CICURUG"
                },
                {
                    "no_laporan": "K5423020108190",
                    "waktu_lapor": "01/02/2023 21:50:31",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675288231,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh misbahus sudur",
                    "alamat_pelapor": "KP PABRIK PADEMAWU No.0 RT.00 RW.00 PADEMAWU",
                    "no_telp_pelapor": "6282337625968",
                    "keterangan_pelapor": "kWh meter tidak bergerak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020108191",
                    "waktu_lapor": "01/02/2023 21:50:42",
                    "waktu_response": "01/02/2023 22:06:10",
                    "waktu_recovery": "01/02/2023 22:38:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 928,
                    "durasi_recovery_time": 1964,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dita Anggraini",
                    "alamat_pelapor": "DS DESA BARU No.0 RW.",
                    "no_telp_pelapor": "6282385468656",
                    "keterangan_pelapor": "selamat malam\\nmohon maaf sebelumnya, saya pengguna listrik prabayar, setiap pengisian token kenapa jumlah Kwh yg didapat tdk sesuai dgn yg telah ditetapkan misalkan token 100 rb yg harusnya dpt 73.96 Kwh saya hanya dpt 67.27, dengan begitu jumlah uang yg saya keluarkan utk memenuhi kebutuhan listrik saya bertambah besar, terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIMPANG EMPAT"
                },
                {
                    "no_laporan": "K5323020100920",
                    "waktu_lapor": "01/02/2023 21:51:17",
                    "waktu_response": "01/02/2023 22:15:48",
                    "waktu_recovery": "01/02/2023 22:20:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1471,
                    "durasi_recovery_time": 256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK USUP SUPRIADI",
                    "alamat_pelapor": "JL KP BABAKAN PARI NO 17 RT 3/4 DESA BATUJAJAR TIMUR KEC BATUJAJAR KAB BANDUNG BARAT JABAR ACUAN DEKAT POSYANDU KE ATAS ",
                    "no_telp_pelapor": "081221158332",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 123 KWH (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5323020100921",
                    "waktu_lapor": "01/02/2023 21:51:26",
                    "waktu_response": "01/02/2023 22:14:08",
                    "waktu_recovery": "01/02/2023 22:16:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1362,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL NIHMAT KP NIHMAT NO 32 RT-2 / RW-6 KEL CIGUGUR GIRANG KEC PAROMPONG KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "6285722888468",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 486 PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020108193",
                    "waktu_lapor": "01/02/2023 21:51:43",
                    "waktu_response": "01/02/2023 22:18:07",
                    "waktu_recovery": "01/02/2023 22:48:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 1828,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK B71 NO 78 KEL SUKA RAGAM KEC SERANG BARU KAB BEKASI ACUAN LOKASI DEKAT KUE BALOK",
                    "no_telp_pelapor": "082117379131",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN DENGAN ID METER 537216968946 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN (BLOKING PEMBELIAN) PADA DATA AP2T TERDAPAT P2TL NAMUN BULAN TIDAK SESUAI SISA PTL DILOKASI TERSISA 7,23 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5123020101692",
                    "waktu_lapor": "01/02/2023 21:51:47",
                    "waktu_response": "01/02/2023 21:55:45",
                    "waktu_recovery": "01/02/2023 22:22:02",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 1577,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HJ IMAH",
                    "alamat_pelapor": "JL BUNCIT INDAH BUMI MAS RAYA NO - RT 33 RW - KEL PEMURUS BARU KEC BANJAR SELATAN KOTA BANJARMASIN (SAMPING MEUBEL ELISABET, KOS-KOSAN IBU HAJI IMAH) ",
                    "no_telp_pelapor": "081348020030",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET. GAGAL, SETELAH UPDATE VKRN 43, SISA TOKEN : 744 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020108195",
                    "waktu_lapor": "01/02/2023 21:51:43",
                    "waktu_response": "01/02/2023 21:55:53",
                    "waktu_recovery": "02/02/2023 04:37:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 24124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "resmi Irnawati Sihotang",
                    "alamat_pelapor": "PR BKS TIMUR REG 5 H5 No.29 RT.0 RW.0 CIMUNING",
                    "no_telp_pelapor": "6281387997847",
                    "keterangan_pelapor": "saya mengisi token kenapa gagal terus ya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020108196",
                    "waktu_lapor": "01/02/2023 21:52:29",
                    "waktu_response": "01/02/2023 21:54:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 33901497,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRYANTO",
                    "alamat_pelapor": "JL GATOT SUBROTO NO 102 KEL. SUKARAJA KEC. BUMI WARAS. PATOKAN SAMPING POLSEK TELUK BETUNG SELATAN. BANDAR LAMPUNG",
                    "no_telp_pelapor": "085269331100",
                    "keterangan_pelapor": "MUTASI_K (G9923020188863:cek app kwh) - MOHON PERIKSA APP PRABAYAR KWH TIDAK BERTAMBAH. PTL (TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 01/02/2023 SEBESAR RP. 20.000,- DENGAN NOMOR TOKEN 65736200313720138898 DAN SISA KWH 18.9 kwh",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020108197",
                    "waktu_lapor": "01/02/2023 21:52:28",
                    "waktu_response": "01/02/2023 21:55:08",
                    "waktu_recovery": "01/02/2023 21:58:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "111970",
                    "nama_pelapor": "EDWIN GUSDIRZAL",
                    "alamat_pelapor": "JL. ANGGREK CAKRA NO.60 RT.7/RW.9, SUKABUMI UTARA, JAKARTA BARAT.",
                    "no_telp_pelapor": "085697996649",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 23233, ST BERDASARKAN ANGKA ACMT\\nJANUARI 2023=  22792. REK (TELAH DILUNASI). RUMAH TIDAK DIHUNI, BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG. //TERKAIT K5423013103883 INFO PELANGGAN BELUM ADA KONFIRMASI DARI PETUGAS/CC.54.PRAYOGA.SM//",
                    "media": "Email",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020108199",
                    "waktu_lapor": "01/02/2023 21:52:45",
                    "waktu_response": "02/02/2023 05:04:39",
                    "waktu_recovery": "02/02/2023 07:20:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 25914,
                    "durasi_recovery_time": 8144,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Teti osana",
                    "alamat_pelapor": "talang nangka",
                    "no_telp_pelapor": "6282278239930",
                    "keterangan_pelapor": "apermeter saya tidak bisa di isi togel listrik ,di isi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020108200",
                    "waktu_lapor": "01/02/2023 21:52:52",
                    "waktu_response": "02/02/2023 04:42:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24573,
                    "durasi_recovery_time": 33877026,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. MUHAMAD IRSYAD",
                    "alamat_pelapor": "JL SUNAN KALI JOGO No.0 RT.24 RW.7 KRADINAN",
                    "no_telp_pelapor": "62895710050403",
                    "keterangan_pelapor": "MUTASI_K (G9923020289528:Periksa) - TERJADI PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DOLOPO"
                },
                {
                    "no_laporan": "K5423020108203",
                    "waktu_lapor": "01/02/2023 21:53:38",
                    "waktu_response": "01/02/2023 22:05:15",
                    "waktu_recovery": "01/02/2023 22:30:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 697,
                    "durasi_recovery_time": 1513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUNAIDI",
                    "alamat_pelapor": "KP KELAPA INDAH     RT-4 / RW-5 GG MAKMUR KEL KELAPA INDAH KEC TANGERANG KOTA TANGERANG BANTEN SAMPING ALFAMART",
                    "no_telp_pelapor": "082310801677",
                    "keterangan_pelapor": "TGL 1/2/23  PELANGGAN DENGAN ID METER 14009812778 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN DATA PADA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!!SESUAI INFO PELANGAN ADA PERUBAHAN ID METER DARI 14009812778 MENJADI 14452118566 NAMUN INFO PELANGGAN TIDAK ADA PERGANTIAN METERAN.SISA 393 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108209",
                    "waktu_lapor": "01/02/2023 21:54:18",
                    "waktu_response": "01/02/2023 21:55:50",
                    "waktu_recovery": "02/02/2023 08:56:14",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 39624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "David vickriandi",
                    "alamat_pelapor": "JL KALI DERES RT 08/01 CKR",
                    "no_telp_pelapor": "6281373126535",
                    "keterangan_pelapor": "mohon bantuannya untuk pengecekan meteran, knpa bayarannya tinggi sekali karena kontrakan saya sebelumnya tidak pernah menyentuh 600rb",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020108210",
                    "waktu_lapor": "01/02/2023 21:54:18",
                    "waktu_response": "01/02/2023 21:57:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 33901339,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Taufik Hidayat",
                    "alamat_pelapor": "JL BANTARSARI KEC BUNGURSARI No.0 RT.5 RW.5 BANTARSARI",
                    "no_telp_pelapor": "6285223061620",
                    "keterangan_pelapor": "MUTASI_K (G9923020188870:GAGAL ISI TOKEN) - ISI TOKEN SELALU GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020108211",
                    "waktu_lapor": "01/02/2023 21:54:49",
                    "waktu_response": "01/02/2023 22:14:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1210,
                    "durasi_recovery_time": 33900272,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rokim",
                    "alamat_pelapor": "JL Jl.DESA PIR BUTONG Ds.BUTONG Kec.TEWEH T No.0 RT. RW.",
                    "no_telp_pelapor": "6281528890757",
                    "keterangan_pelapor": "MUTASI_K (G9923020188889:Gangguan) - Melakukan pembelian pulsa sejumlah 50.000 tatapi saat memasukkan token ke kwh gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA TEWEH"
                },
                {
                    "no_laporan": "K5423020108213",
                    "waktu_lapor": "01/02/2023 21:55:03",
                    "waktu_response": "01/02/2023 22:03:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 526,
                    "durasi_recovery_time": 33900942,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Rahmawati",
                    "alamat_pelapor": "PR GRIYA JATI ASRI No.028 RT.00 RW.00 JATI",
                    "no_telp_pelapor": "6281939540785",
                    "keterangan_pelapor": "MUTASI_K (G9923020188878:padam meluas) - terjadi pemadaman kembali ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108214",
                    "waktu_lapor": "01/02/2023 21:55:13",
                    "waktu_response": "01/02/2023 22:02:50",
                    "waktu_recovery": "01/02/2023 22:10:37",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 457,
                    "durasi_recovery_time": 467,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iih",
                    "alamat_pelapor": "KP PONDOK TISUK No.00 RT.3 RW.4",
                    "no_telp_pelapor": "6281572919765",
                    "keterangan_pelapor": "di blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020108216",
                    "waktu_lapor": "01/02/2023 21:55:18",
                    "waktu_response": "01/02/2023 22:03:33",
                    "waktu_recovery": "02/02/2023 06:28:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 30287,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reni Vebri yanti",
                    "alamat_pelapor": "Jl. Bumimanti No.VI",
                    "no_telp_pelapor": "6285269434344",
                    "keterangan_pelapor": "tidak bsa masukin pulsa (gagal)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K3223020100517",
                    "waktu_lapor": "01/02/2023 21:55:29",
                    "waktu_response": "01/02/2023 21:58:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 33901267,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HERNI",
                    "alamat_pelapor": "JL SEKELOA TENGAH NO 22 H  RT-1 / RW-4 KEL SEKELOA KEC COBLONG KOTA BANDUNG, DIDEKAT MASJID AT TAQWA",
                    "no_telp_pelapor": "6285759533457",
                    "keterangan_pelapor": "MUTASI_K (G9923020188871:kct) - PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL NYALA) SISA PULSA 733 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020108219",
                    "waktu_lapor": "01/02/2023 21:55:51",
                    "waktu_response": "01/02/2023 22:10:16",
                    "waktu_recovery": "01/02/2023 22:16:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 865,
                    "durasi_recovery_time": 384,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANIEL",
                    "alamat_pelapor": "JL KAPUK     RT-3 / RW-10 NO - KEL KAPUK KEC CENGKARENG JAKBAR DEKAT BENGKEL ",
                    "no_telp_pelapor": "082274331279",
                    "keterangan_pelapor": "KESULITAN MEMASUKAN NO STROOM, LAYAR KWH METER BERTULISKAN GAGAL, SETELAH UPDATE VKRN 43 SISA 985 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108220",
                    "waktu_lapor": "01/02/2023 21:55:49",
                    "waktu_response": "01/02/2023 22:34:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2322,
                    "durasi_recovery_time": 33899100,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aiz",
                    "alamat_pelapor": "JL KPBD No.15 RT.10 RW.1 SUKABUMI S",
                    "no_telp_pelapor": "628568299770",
                    "keterangan_pelapor": "MUTASI_K (G9923020188918:urgent) - meteran listrik gagal terus ketika diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020108221",
                    "waktu_lapor": "01/02/2023 21:56:04",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675288564,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kasmadi",
                    "alamat_pelapor": "DS CABEAN RT.0 RW.0 CABEAN",
                    "no_telp_pelapor": "6288233856688",
                    "keterangan_pelapor": "mati konslet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K5423020108222",
                    "waktu_lapor": "01/02/2023 21:56:06",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675288566,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "astini",
                    "alamat_pelapor": "Jl. Swadaya No.8",
                    "no_telp_pelapor": "6287894596378",
                    "keterangan_pelapor": "gagal token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108223",
                    "waktu_lapor": "01/02/2023 21:56:11",
                    "waktu_response": "01/02/2023 21:58:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 33901277,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ratna hasanah",
                    "alamat_pelapor": "Jl. Cibeunying Kolot No.80",
                    "no_telp_pelapor": "6283821688492",
                    "keterangan_pelapor": "MUTASI_K (G9923020188872:kct) - masukin token gagal terus.\\nnomor token nya padahal udah betul\\nini tokennya sudah hampir habis bagaimana ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020108226",
                    "waktu_lapor": "01/02/2023 21:57:08",
                    "waktu_response": "01/02/2023 22:07:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 627,
                    "durasi_recovery_time": 33900716,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aprian Zahlan",
                    "alamat_pelapor": "PR TS PURI BALI D2 No.5 RT.000 RW.00 SAWANGAN",
                    "no_telp_pelapor": "62811757241",
                    "keterangan_pelapor": "MUTASI_K (G9923020188881:perlu diarahkan petugas teknik) - voltase di rumah saya berkurang 10% lebih dari seharusnya, apabila ada elektronik rusak bisa di komplain ya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108227",
                    "waktu_lapor": "01/02/2023 21:57:09",
                    "waktu_response": "01/02/2023 22:34:53",
                    "waktu_recovery": "01/02/2023 22:42:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2264,
                    "durasi_recovery_time": 446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "JL RAYA MANDOR No.0 RT. RW.",
                    "no_telp_pelapor": "6287710048947",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter stand akhir Januari 2023 adalah 218.429kwh, sedang stand actual tgl 25 januarit2023 adalah 220.188kwh, mohon bantu disesuaikan karena swacam tidak dapat dilakukan karena error'.\\n\\nbila ingin melakukan joint visit dapat hubungi pic area kami sdr Junaidi 087710048947",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020108229",
                    "waktu_lapor": "01/02/2023 21:57:36",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675288656,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "indra",
                    "alamat_pelapor": "rt 04 rw 01 no 2",
                    "no_telp_pelapor": "6285960554450",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020108230",
                    "waktu_lapor": "01/02/2023 21:57:54",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675288674,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ferlin Prisca",
                    "alamat_pelapor": "KEL. TANAH TINGGI RT. RW. TERNATE",
                    "no_telp_pelapor": "6282271079643",
                    "keterangan_pelapor": "saya sudah 3x isi token listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020108231",
                    "waktu_lapor": "01/02/2023 21:58:01",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675288681,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sudaryono",
                    "alamat_pelapor": "Jl. Kanalsari Bar. III No.27",
                    "no_telp_pelapor": "6281326771908",
                    "keterangan_pelapor": "keluar tulisan PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020108232",
                    "waktu_lapor": "01/02/2023 21:58:11",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675288691,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAUHARI",
                    "alamat_pelapor": "DS KARDULUK No. RT.0 RW.0 PRAGAAN",
                    "no_telp_pelapor": "6285230735842",
                    "keterangan_pelapor": "isi Token Gagal Masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020108234",
                    "waktu_lapor": "01/02/2023 21:58:36",
                    "waktu_response": "01/02/2023 22:37:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2324,
                    "durasi_recovery_time": 33898931,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Srianingsih",
                    "alamat_pelapor": "Jl. Raya Ps. Kemis No.11",
                    "no_telp_pelapor": "6282110473244",
                    "keterangan_pelapor": "MUTASI_K (G9923020288950:gangguan) - mati listrik dari pukul 19.00 sampai 21.56 belum menyala. saya mempunyai bayi.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020108235",
                    "waktu_lapor": "01/02/2023 21:58:57",
                    "waktu_response": "01/02/2023 22:01:18",
                    "waktu_recovery": "01/02/2023 22:10:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iisah",
                    "alamat_pelapor": "KP BULAK No.23 RT.1 RW.16 KLENDER",
                    "no_telp_pelapor": "6289654391693",
                    "keterangan_pelapor": "isi token gagal 2 kali pembelian token pulsa yang pertama 20 dan yang kedua 200 padahal memasukkan token nya sudah benar dengan pembelian token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108238",
                    "waktu_lapor": "01/02/2023 21:59:53",
                    "waktu_response": "02/02/2023 06:35:40",
                    "waktu_recovery": "02/02/2023 06:41:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 30947,
                    "durasi_recovery_time": 342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Samson Pahrozi",
                    "alamat_pelapor": "Jalan lintas Sarolangun muara Tembesi ",
                    "no_telp_pelapor": "6282388168585",
                    "keterangan_pelapor": "tombol keyboard tidak bisa digunakan angka 0 sama 8",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BULIAN"
                },
                {
                    "no_laporan": "K5423020108242",
                    "waktu_lapor": "01/02/2023 22:00:50",
                    "waktu_response": "01/02/2023 22:04:47",
                    "waktu_recovery": "01/02/2023 22:41:51",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 237,
                    "durasi_recovery_time": 2224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KURNIAWAN",
                    "alamat_pelapor": "JL NANGSI RT-4 RW-2 NO 118 KP BUNGAOK LEMBUR DESA CARINGIN KEC LEGOK KAB TANGERANG, BANTEN / DKAT -",
                    "no_telp_pelapor": "081297152667",
                    "keterangan_pelapor": " TGL 02/01/23 PENANGANAN GANGGUAN APP PRABAYAR BLANK DI LAKSANAKAN DGN CARA SAMBUNG LANGSUNG OLEH PETUGAS . MOHON DILAKSANAKAN PENANGANAN SESUI KETENTUAN . ID METTER 14236536778.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108243",
                    "waktu_lapor": "01/02/2023 22:00:58",
                    "waktu_response": "01/02/2023 22:30:54",
                    "waktu_recovery": "01/02/2023 23:07:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1796,
                    "durasi_recovery_time": 2222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL DUTA KENANGA 1 BLOK D2 NO 32 KEL HARAPAN BARU KEC BEKASI UTARA (ACUAN DEKAT DANAU DUTA)",
                    "no_telp_pelapor": "02188979134",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 2809  KWH/ PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020108246",
                    "waktu_lapor": "01/02/2023 22:01:22",
                    "waktu_response": "01/02/2023 22:36:23",
                    "waktu_recovery": "01/02/2023 23:01:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2101,
                    "durasi_recovery_time": 1494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Trisna M Suryana",
                    "alamat_pelapor": "KP KEDUNG GEDE No. RT.5 RW.16 SETIA MEKA",
                    "no_telp_pelapor": "6289604554915",
                    "keterangan_pelapor": "listrik mati nyala, saat periksa meterannya ncb gosong sperti di gambar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020108247",
                    "waktu_lapor": "01/02/2023 22:01:27",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675288887,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "692463",
                    "nama_pelapor": "IBU MONIA",
                    "alamat_pelapor": "PERUMAHAN ISTANA BEDALI AGUNG BLOK AC 4",
                    "no_telp_pelapor": "082244679365 ",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEB 2023. ST AW 9773, ST AK 9773, ST APP TGL 01/02/2023 = 10020. REK (BELUM DILUNASI). BANGUNAN JARANG DIHUNI BERPAGAR TERKUNCI, APP SULIT DIJANGKAU, TIDAK MENGETAHUI PETUGAS RUTIN DATANG ATAU TIDAK.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5523020100954",
                    "waktu_lapor": "01/02/2023 22:03:02",
                    "waktu_response": "01/02/2023 22:08:35",
                    "waktu_recovery": "01/02/2023 22:10:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 333,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEODORA",
                    "alamat_pelapor": "JL KENDAL NO 24 RT-10 RW-6 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT LOKASI: DEKAT ALFAMART ",
                    "no_telp_pelapor": "087882275859",
                    "keterangan_pelapor": "MOHON KONFIRMASI DAN TINDAKLANJUT TERKAIT PB EX BONGKAR RAMPUNG (B2/7700VA) PELANGGAN SUDAH DATANG KE UNIT MENTENG. NAMUN PELANGGAN DI ARAHKAN MENGHUBUNGI CALL CENTER 123, PELANGGAN INGIN SEGERA DITINDAKLANJUTI OLEH PETUGAS UNIT ID PEL: 541103499191",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108251",
                    "waktu_lapor": "01/02/2023 22:03:33",
                    "waktu_response": "02/02/2023 00:15:44",
                    "waktu_recovery": "02/02/2023 07:44:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7931,
                    "durasi_recovery_time": 26908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SEPTEDY",
                    "alamat_pelapor": "JL. GOTONG ROYONG, PERUMAHAN PURI SEJAHTERA 9 BLOK G16 RT. 19 RW.05, KEL. TALANG JAMBE, KEC. SUKARAME, PALEMBANG, SUMATERA SELATAN 30151",
                    "no_telp_pelapor": "081272818440",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA : 8707 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108252",
                    "waktu_lapor": "01/02/2023 22:03:43",
                    "waktu_response": "01/02/2023 22:10:35",
                    "waktu_recovery": "01/02/2023 23:55:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 412,
                    "durasi_recovery_time": 6289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INSAN ",
                    "alamat_pelapor": "PERUMAHAN GRAHA PANCORAN MAS BLOK CC NO 3, RANGKAPAN JAYA BARU, PANCORAN MAS, DEPOK 16434",
                    "no_telp_pelapor": "081294761352 ",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI Arif Furqon Afandi MENJADI Muhammad Insan Nurrahman. DENGAN NO. KTP PEMILIK 0317409260694100 AN. Muhammad Insan Nurrahman DAN NPWP PEMILIK 74.504.126.9-017.000. PEMOHON MENGAKU SEBAGAI PEMILIK.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5223020101899",
                    "waktu_lapor": "01/02/2023 22:04:07",
                    "waktu_response": "02/02/2023 00:16:11",
                    "waktu_recovery": "02/02/2023 07:44:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7924,
                    "durasi_recovery_time": 26873,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LIDYA",
                    "alamat_pelapor": "JL PESANTREN SMD 2 LORONG NANGKA- PR ALMIRA PERDANA BL E3 NO-E3/47  RT-21 / RW-06 KEL TALANG JAMBE KEC SUKARAME KOTA PALEMBANG SUMSEL > DEKAT DENGAN  MASJID",
                    "no_telp_pelapor": "085367290221",
                    "keterangan_pelapor": "GAGAL MEMASUKKAN TOKEN, VKRN 43 SISA KWH KWH 918 (TIDAK ADA TITIK ATAU KOMA INFO PELANGGAN) 27891937282092640665\\n54418015095279866845\\nUPDATE LAPORAN CC.52.VICTOR",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108254",
                    "waktu_lapor": "01/02/2023 22:04:45",
                    "waktu_response": "02/02/2023 00:16:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7893,
                    "durasi_recovery_time": 33892993,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendro",
                    "alamat_pelapor": "JL KAMBOJA No.0 RT.9 RW.2 CIJANTUNG",
                    "no_telp_pelapor": "6285640803787",
                    "keterangan_pelapor": "MUTASI_K (G9923020288937:cek) - mohon dilakukan penggantian kwh meter karena ada perubahan nomor kwh meter sehingga tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020108256",
                    "waktu_lapor": "01/02/2023 22:06:14",
                    "waktu_response": "02/02/2023 03:09:13",
                    "waktu_recovery": "02/02/2023 09:21:28",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 18179,
                    "durasi_recovery_time": 22335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yasin wahyudi",
                    "alamat_pelapor": "JL JAMUS KRAJAN No. RT.19 RW.1 JAMUS",
                    "no_telp_pelapor": "62882006906402",
                    "keterangan_pelapor": "kWh meter peeiksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020108257",
                    "waktu_lapor": "01/02/2023 22:06:37",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675289197,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAUHARI",
                    "alamat_pelapor": "BANDUNGAN 001/013",
                    "no_telp_pelapor": "6285230735842",
                    "keterangan_pelapor": "Gagal Isi Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020108259",
                    "waktu_lapor": "01/02/2023 22:07:23",
                    "waktu_response": "01/02/2023 22:11:39",
                    "waktu_recovery": "01/02/2023 23:00:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 256,
                    "durasi_recovery_time": 2913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indra",
                    "alamat_pelapor": "KP TARIKOLOT No. RT.4 RW.1 TARIKOLOT",
                    "no_telp_pelapor": "6285960554450",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020108262",
                    "waktu_lapor": "01/02/2023 22:07:48",
                    "waktu_response": "01/02/2023 22:31:23",
                    "waktu_recovery": "01/02/2023 22:47:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1415,
                    "durasi_recovery_time": 982,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cipta Yudha Pratama",
                    "alamat_pelapor": "DS SANGO No.0 RT.2 RW.1 SANGO",
                    "no_telp_pelapor": "6282331138160",
                    "keterangan_pelapor": "masukan nomor token gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5523020100956",
                    "waktu_lapor": "01/02/2023 22:08:08",
                    "waktu_response": "01/02/2023 22:09:10",
                    "waktu_recovery": "01/02/2023 22:11:22",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEODORA",
                    "alamat_pelapor": "JL KENDAL NO 24   RT-10 / RW-6 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT ",
                    "no_telp_pelapor": "087882275859",
                    "keterangan_pelapor": "MOHON KONFIRMASI DAN TINDAKLANJUT TERBAKIT PB EX BONGKAR RAMPUNG (B2/7700VA) PELANGGAN SUDAH DATANG KE UNIT MENTENG NAMUN BELUM ADA TINDAKLANJUT DARI PETUGAS ID PEL: 541103499191",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108265",
                    "waktu_lapor": "01/02/2023 22:08:49",
                    "waktu_response": "01/02/2023 22:33:47",
                    "waktu_recovery": "01/02/2023 22:53:58",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1498,
                    "durasi_recovery_time": 1211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VITA",
                    "alamat_pelapor": "JL JUNAEDI NO 2 RT012/RW003 CIPETE SELATAN CILANDAK JAKARTA SELATAN 12410.",
                    "no_telp_pelapor": "08128516126",
                    "keterangan_pelapor": "DI WILAYAH TSB PTL SERING PADAM DALAM 1 BULAN TERAKHIR HAMPIR 4 KALI PADAM. ",
                    "media": "Email",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020108271",
                    "waktu_lapor": "01/02/2023 22:09:58",
                    "waktu_response": "01/02/2023 22:29:54",
                    "waktu_recovery": "01/02/2023 22:37:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1196,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kridha Tegas Gina Saputra",
                    "alamat_pelapor": "JL DONOHARJO RT 3 RW 2 No.",
                    "no_telp_pelapor": "6289518264950",
                    "keterangan_pelapor": "Salah ketik nama, \\nNama yang benar KRIDHA TEGAS GINA S",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020108276",
                    "waktu_lapor": "01/02/2023 22:10:54",
                    "waktu_response": "02/02/2023 01:43:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 12749,
                    "durasi_recovery_time": 33887768,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad pataroni",
                    "alamat_pelapor": "DS KARANG MAS MAS No.0 RT.0 RW.0 MONJOK",
                    "no_telp_pelapor": "6287814781471",
                    "keterangan_pelapor": "MUTASI_K (G9923020288960:ggl tkn) - menginput ke meter gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020108277",
                    "waktu_lapor": "01/02/2023 22:10:56",
                    "waktu_response": "01/02/2023 22:15:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 266,
                    "durasi_recovery_time": 33900249,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "septian sampow",
                    "alamat_pelapor": "lorong air hidup jaga 3.",
                    "no_telp_pelapor": "6281245554004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188890:perlu pemeriksaan petugas) - meteran mati total. lampu padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5423020108279",
                    "waktu_lapor": "01/02/2023 22:11:41",
                    "waktu_response": "01/02/2023 22:31:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1196,
                    "durasi_recovery_time": 33899274,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "dita",
                    "alamat_pelapor": "jl manggis",
                    "no_telp_pelapor": "6282189406655",
                    "keterangan_pelapor": "MUTASI_K (G9923020188898:cek teknis) - gagal isi pulsa token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020108281",
                    "waktu_lapor": "01/02/2023 22:12:09",
                    "waktu_response": "01/02/2023 22:39:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1655,
                    "durasi_recovery_time": 33898787,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moch. Eka Wira Dharma Putra",
                    "alamat_pelapor": "KP BTN MANUNGGAL No.0",
                    "no_telp_pelapor": "628125854943",
                    "keterangan_pelapor": "MUTASI_K (G9923020188899:gangguan) - pemadaman berulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020108282",
                    "waktu_lapor": "01/02/2023 22:12:34",
                    "waktu_response": "01/02/2023 22:14:12",
                    "waktu_recovery": "01/02/2023 23:09:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 3298,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AINUN",
                    "alamat_pelapor": "JL PAWON BLK A NO 79     RT-1 / RW-9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI JABAR DEKAT KANTOR KECAMATAN",
                    "no_telp_pelapor": "081215003101",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL PADAM)SISA 96 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100925",
                    "waktu_lapor": "01/02/2023 22:12:35",
                    "waktu_response": "01/02/2023 22:15:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 33900243,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14026223827",
                    "nama_pelapor": "BAPAK FARID",
                    "alamat_pelapor": "PR TJITRA MAS RESIDENCE BLOK F3 NO 20 RT-4 / RW-1 KEL KALISURENG KEC TAJUR HALANG KAB BOGOR / DEKAT MASJID AL MUHAJIRIN",
                    "no_telp_pelapor": "085591302319",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN KET TERBLOKIR TIDAK ADA NO REGISTRASI SISA KWH 4.15 PTL HAMPIR PADAM  \\nMOHON DIBANTU KONFIRMASI DAN PENJELASAN KE PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108284",
                    "waktu_lapor": "01/02/2023 22:12:40",
                    "waktu_response": "01/02/2023 22:13:39",
                    "waktu_recovery": "01/02/2023 22:51:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 2246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakub yasjudan",
                    "alamat_pelapor": "JL KP BABAKAN RT2/1 LEGOK",
                    "no_telp_pelapor": "62895403472380",
                    "keterangan_pelapor": "pembelian token 2 kali pembelian namun gagal pihak alfa sudah ke rumah namun tetap gagal dari pihak alfa saran kan agar menghubungi pihak pln saat di masukan tolong tidak lanjuti karna waktu suda malam takut listrik di rumah habis ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100959",
                    "waktu_lapor": "01/02/2023 22:12:52",
                    "waktu_response": "01/02/2023 22:17:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 297,
                    "durasi_recovery_time": 33900102,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANANG ",
                    "alamat_pelapor": "JL- PR GREEN GARDEN BLOK D6 NO 03   RT-2 / RW-6 KEL DANA REJO KEC KEBOMAS KAB GERSIK LOKASI : PR GREEN GARDEN",
                    "no_telp_pelapor": "6285746566754",
                    "keterangan_pelapor": "MUTASI_K (G9923020188929:Ditangani unit) - 1 APP PRABAYAR  (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. APP TERTERA ERR 23  NO TOKEN : 34975149388565961226 SISA TOKEN : 400 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020108286",
                    "waktu_lapor": "01/02/2023 22:12:52",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675289572,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mira apriyani",
                    "alamat_pelapor": "JL SOAK SIMPUR PR. SOAK SIMP No.",
                    "no_telp_pelapor": "6281285756846",
                    "keterangan_pelapor": "mlm...tagihan bulan ini kenapa smpai 750 ribu ya..padahal kalo sy hitung pemakaian bulan kmren smpai blan ini cmn 300an KWH...kira2 cmn 500ribuan..kenapa sampai 750.tolong dong,, gimana mau bayar ini kalo tagihan ngak sesuai sama pemakaian ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020108289",
                    "waktu_lapor": "01/02/2023 22:13:43",
                    "waktu_response": "01/02/2023 22:16:33",
                    "waktu_recovery": "01/02/2023 22:19:24",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daniel Manasye Sitompul",
                    "alamat_pelapor": "Kapuk sawah Rt 003/010 no 17",
                    "no_telp_pelapor": "6282274331279",
                    "keterangan_pelapor": "Nomor Token Yang Dimasukkan GaGal Terus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108290",
                    "waktu_lapor": "01/02/2023 22:13:46",
                    "waktu_response": "01/02/2023 22:31:57",
                    "waktu_recovery": "01/02/2023 22:47:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1091,
                    "durasi_recovery_time": 955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FERLIN PRISCA",
                    "alamat_pelapor": " MALIARO, DEPAN UGD RUMAH SAKIT UMUM RT/013 RW/004 ADA JALAN BELOK KANAN DAPAT LORONG PERTAMA BELOK KANAN RUMAH KEDUA",
                    "no_telp_pelapor": "082271079643 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 407.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020108292",
                    "waktu_lapor": "01/02/2023 22:13:58",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675289638,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cipta Yudha Pratama",
                    "alamat_pelapor": "depan jalan gedung PKK ",
                    "no_telp_pelapor": "6282331138160",
                    "keterangan_pelapor": "masukan nomor token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020108295",
                    "waktu_lapor": "01/02/2023 22:14:16",
                    "waktu_response": "01/02/2023 22:15:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 33900260,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "danang suwiryo",
                    "alamat_pelapor": "JL GG.PUSKESMAS RT 02 RW 04 No.",
                    "no_telp_pelapor": "6285155179928",
                    "keterangan_pelapor": "MUTASI_K (G9923020188892:arahkan clear tamper dan ricek APP) - gagal masukan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108296",
                    "waktu_lapor": "01/02/2023 22:14:22",
                    "waktu_response": "01/02/2023 22:17:20",
                    "waktu_recovery": "01/02/2023 22:19:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mulyanto",
                    "alamat_pelapor": "KP WARUNG JAMBU No.3 RT.003 RW.03 BANTARJATI",
                    "no_telp_pelapor": "6281216666882",
                    "keterangan_pelapor": "mengajukan perubahan daya  sampai saat ini belum ada realisasi penyambungan mohon info yaa....\\n\\nsudah melapor calcenter pLn sudah 2x mohon infonya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020108297",
                    "waktu_lapor": "01/02/2023 22:14:47",
                    "waktu_response": "01/02/2023 22:16:35",
                    "waktu_recovery": "02/02/2023 01:12:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 10540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dhoni setiawan",
                    "alamat_pelapor": "JL LUK No. RT.2 RW.2 BHAKTI JAY",
                    "no_telp_pelapor": "6282113111638",
                    "keterangan_pelapor": "Mohon izin melaporkan, rumah saya di Orchid Park A11, Bakti Jaya, Tangsel tdak bisa mengisi token di meteran, selalu gagal, padahal nomor benar. catatan: tidak ada kecocokan antara idpel dan nomor meteran, posisi meteran selama 6 bulan belum pernah diisi pulsa karena pulsa masih ada dan listrik setiap malamnya menyala. terimakasih min",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020108299",
                    "waktu_lapor": "01/02/2023 22:15:36",
                    "waktu_response": "01/02/2023 22:16:48",
                    "waktu_recovery": "01/02/2023 22:25:09",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sandri Alamsyah",
                    "alamat_pelapor": "KP TUTUGAN DS CIHANJUANG RAHAYU No.0 RT.2 RW.6 PARONGPONG",
                    "no_telp_pelapor": "6285720311120",
                    "keterangan_pelapor": "Tidak bisa isi token, gagal terus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020108300",
                    "waktu_lapor": "01/02/2023 22:15:51",
                    "waktu_response": "02/02/2023 05:28:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 25979,
                    "durasi_recovery_time": 33874241,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JALAN BLOK H KEL WELALA KEC LADONGI KAB KOLAKA TIMUR PROV SULAWESI TENGGARA",
                    "no_telp_pelapor": "082111277616",
                    "keterangan_pelapor": "MUTASI_K (G9923020288963:gangguan tehnik) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. PTL (TIDAK PADAM) SISA 26,70 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP UNAAHA"
                },
                {
                    "no_laporan": "K5423020108302",
                    "waktu_lapor": "01/02/2023 22:16:35",
                    "waktu_response": "01/02/2023 22:19:17",
                    "waktu_recovery": "01/02/2023 22:33:56",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAMSUL",
                    "alamat_pelapor": "PONDOK ASRI 1 BLOK B7 NO. 23 KEL. BAKUNG KEC. BIRINGKANAYA MAKASSAR",
                    "no_telp_pelapor": "081342060833",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 26.57.",
                    "media": "Email",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020108304",
                    "waktu_lapor": "01/02/2023 22:17:05",
                    "waktu_response": "01/02/2023 22:32:35",
                    "waktu_recovery": "01/02/2023 22:42:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 930,
                    "durasi_recovery_time": 576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bro udin",
                    "alamat_pelapor": "JL RAYA GALANG No. SUI PINYUH",
                    "no_telp_pelapor": "6285849940996",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020108309",
                    "waktu_lapor": "01/02/2023 22:18:54",
                    "waktu_response": "02/02/2023 00:16:38",
                    "waktu_recovery": "02/02/2023 07:43:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7064,
                    "durasi_recovery_time": 26837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suandri",
                    "alamat_pelapor": "KK GRIYA T KELAPA 6 No.102 TL KEL",
                    "no_telp_pelapor": "6281278014523",
                    "keterangan_pelapor": "tidak Bisa isi pulsa.tertulis gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108310",
                    "waktu_lapor": "01/02/2023 22:19:05",
                    "waktu_response": "02/02/2023 00:17:05",
                    "waktu_recovery": "02/02/2023 07:43:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 7080,
                    "durasi_recovery_time": 26802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arlan",
                    "alamat_pelapor": "Jalan Masjid Ak Ahkyar RT 01 RW 01 Kecamatan Sukarami Palembang",
                    "no_telp_pelapor": "6289636398215",
                    "keterangan_pelapor": "nomor token yg dimasukkan gagal dan sudah di coba beberapa kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108313",
                    "waktu_lapor": "01/02/2023 22:20:54",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675290054,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "jamaluddin",
                    "alamat_pelapor": "DS SANGGARA AGUNG No. KMPG. JATE",
                    "no_telp_pelapor": "6282338109030",
                    "keterangan_pelapor": "token usang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020108315",
                    "waktu_lapor": "01/02/2023 22:21:25",
                    "waktu_response": "01/02/2023 22:44:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1405,
                    "durasi_recovery_time": 33898481,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Usep Andriyawan",
                    "alamat_pelapor": "KP BABAKAN PARI No. RT.1 RW.11",
                    "no_telp_pelapor": "6285624916137",
                    "keterangan_pelapor": "MUTASI_K (G9923020188913:Mohon di cek) - lampu menyala di kwh meter, apakah berbahaya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LELES"
                },
                {
                    "no_laporan": "K5423020108319",
                    "waktu_lapor": "01/02/2023 22:22:39",
                    "waktu_response": "02/02/2023 00:17:31",
                    "waktu_recovery": "02/02/2023 04:41:13",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6892,
                    "durasi_recovery_time": 15822,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ANDHIKO TUNGGA ALAM",
                    "alamat_pelapor": "PR GRIYA SUKAJADI RESIDENCE BLOK E2 No.032 SUKAJADI",
                    "no_telp_pelapor": "6281317794370",
                    "keterangan_pelapor": "SAYA BELI TOKEN, TAPI SELALU GAGAL PADA SAAT INPUTNYA KE METERAN. \\n\\n• INTINYA SAYA GA SALAH LIHAT NOMOR\\n\\n• SAYA JG GA SALAH BELI\\n\\n• TOKEN YANG SAYA BELI 100 RB\\n\\n• BERKALI2 MASIH JG TIDAK BS DIINPUT\\n// MOHON BATALKAN LAPORAN SUDAH DI BUATKAN DI NO LAPOR G5423020125271",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108320",
                    "waktu_lapor": "01/02/2023 22:23:21",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675290201,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Septi Winarto",
                    "alamat_pelapor": "DN NEPEN No. RT.5 RW.6 GUNUNGPRIN",
                    "no_telp_pelapor": "6287738113663",
                    "keterangan_pelapor": "dalam 5 menit kondisi hidup mati hidup mati, ada suara cetak cetek di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOROBUDUR"
                },
                {
                    "no_laporan": "K5423020108326",
                    "waktu_lapor": "01/02/2023 22:24:39",
                    "waktu_response": "01/02/2023 23:25:02",
                    "waktu_recovery": "02/02/2023 05:29:53",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3623,
                    "durasi_recovery_time": 21891,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhik Setiawan",
                    "alamat_pelapor": "timur RSUD tongas",
                    "no_telp_pelapor": "6288991125526",
                    "keterangan_pelapor": "mohon segera di tindak lanjuti di karnakan daerah tersebut sampai saat ini PLN off",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108327",
                    "waktu_lapor": "01/02/2023 22:24:41",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675290281,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kayyum burhan",
                    "alamat_pelapor": "PR GRAND HILL RESIDENCE BLOK No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6282293402541",
                    "keterangan_pelapor": "listrik padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SENGKANG"
                },
                {
                    "no_laporan": "K5423020108332",
                    "waktu_lapor": "01/02/2023 22:25:38",
                    "waktu_response": "01/02/2023 23:40:58",
                    "waktu_recovery": "01/02/2023 23:42:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 4520,
                    "durasi_recovery_time": 88,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "udin samsudin",
                    "alamat_pelapor": "KP CIJEUNGJING No. RT.1 RW.21 KERTAMULYA",
                    "no_telp_pelapor": "6289694493291",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020108333",
                    "waktu_lapor": "01/02/2023 22:25:47",
                    "waktu_response": "01/02/2023 22:51:29",
                    "waktu_recovery": "01/02/2023 23:07:54",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1542,
                    "durasi_recovery_time": 985,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Nurdiansyah",
                    "alamat_pelapor": "Jl. NURUL HUDA VII, RT.01/RW.015, NO.61",
                    "no_telp_pelapor": "6285714728854",
                    "keterangan_pelapor": "nomor token listrik yang baru saya beli via aplikasi gojek jam 21.30 tanggal 1 februari 2023 tidak valid ke kWh, status selalu gagal dalam mengisi token listrik padahal nomor sudah sesuai yang dikirim via aplikasi gojek",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108334",
                    "waktu_lapor": "01/02/2023 22:26:07",
                    "waktu_response": "01/02/2023 22:32:48",
                    "waktu_recovery": "02/02/2023 06:41:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 29349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fajar Leonardo hutahaean",
                    "alamat_pelapor": "jl. Sumatra1, GG nusantara, perum Nusantara block D13",
                    "no_telp_pelapor": "6282382239412",
                    "keterangan_pelapor": "saat memasukan nomor token terjadi kesalahan sehingga tidak bisa mengisi nomor token , keterangan nya GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108338",
                    "waktu_lapor": "01/02/2023 22:26:55",
                    "waktu_response": "01/02/2023 23:24:39",
                    "waktu_recovery": "02/02/2023 05:29:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3464,
                    "durasi_recovery_time": 21901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satya Adhy Wicaksono",
                    "alamat_pelapor": "JL YOS SUDARSO No. 13 RT.004 RW.15 MANGUN HRJ",
                    "no_telp_pelapor": "6285331745884",
                    "keterangan_pelapor": "voltase turun..setelah mati lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108342",
                    "waktu_lapor": "01/02/2023 22:27:16",
                    "waktu_response": "01/02/2023 22:37:55",
                    "waktu_recovery": "01/02/2023 23:02:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 639,
                    "durasi_recovery_time": 1484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PEBI KHUSEN",
                    "alamat_pelapor": "Kp. Dukuh manggah RT 14/03 desa legok kec legok",
                    "no_telp_pelapor": "6285775563188",
                    "keterangan_pelapor": "Gagal memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108343",
                    "waktu_lapor": "01/02/2023 22:27:37",
                    "waktu_response": "01/02/2023 22:35:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 33899037,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TEGUH",
                    "alamat_pelapor": "JL LETNAN SUTOPO PR CLUSTER ALEGRIA PARK BLOK A1 NO 5 KEL LENGKONG GUDANG TIMUR KEC SERPONG TANGERANG SELATAN ACUAN DEPAN FITNESS",
                    "no_telp_pelapor": "081316453885",
                    "keterangan_pelapor": "MUTASI_K (G9923020188931:tlg cek) - APP TERTERA TERPAKAI SISA 3.07 KWH NO TOKEN 68960427042735535036 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100965",
                    "waktu_lapor": "01/02/2023 22:27:48",
                    "waktu_response": "01/02/2023 22:29:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 33899408,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01104368202",
                    "nama_pelapor": "BP EVAN",
                    "alamat_pelapor": "JL WONOREJO TIMUR NO 142 DS WONOREJO RT-1 / RW-7 KEC RUNGKUT KOTA SURABAYA PROV JATIM. LOKASI : DEKAT SEKOLAH MTS",
                    "no_telp_pelapor": "6285655519193",
                    "keterangan_pelapor": "MUTASI_K (G9923020188896:bapak ibu mohon bantuan pengecekan lokasi plg gagal entry token) - 1 APP PRABAYAR TERTERA REJECT. PELANGGAN TIDAK DAPAT MENGINPUT NO TOKEN. (PTL MASIH MENYALA). SISA : 74.57 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020108344",
                    "waktu_lapor": "01/02/2023 22:27:41",
                    "waktu_response": "01/02/2023 22:52:07",
                    "waktu_recovery": "01/02/2023 23:08:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1466,
                    "durasi_recovery_time": 958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRAMBUDI",
                    "alamat_pelapor": "ALAMAT : JL. MESJID AL-FALAH BLOK C NO. 2\\nKEC. PONDOK MELATI KEL. JATIRAHAYU\\nBEKASI 17414",
                    "no_telp_pelapor": "081514325634",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM. SISA KWH 600 KWH.",
                    "media": "Email",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5523020100967",
                    "waktu_lapor": "01/02/2023 22:30:07",
                    "waktu_response": "01/02/2023 22:33:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 177,
                    "durasi_recovery_time": 33899187,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ITA ",
                    "alamat_pelapor": "JL CAKRA KEMCANA 5 PR BSD BLOK B-6 NO.10 SEK XII RT 4 RW 6 KEL RAWA MEKAR JAYA KEC SERPONG KOTA TANGSEL LOKASI : PR BSD ",
                    "no_telp_pelapor": "6281545306778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188930:tlg cek) - 1 APP PRABAYAR  (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. APP TIDAK ADA  TERTERA KETERANGAN TERKAIT VKRN 43  NO TOKEN : 12922873885102394120 DAN 17190799375490781366 SISA TOKEN : 728 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108350",
                    "waktu_lapor": "01/02/2023 22:31:16",
                    "waktu_response": "01/02/2023 22:52:15",
                    "waktu_recovery": "01/02/2023 23:08:12",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1259,
                    "durasi_recovery_time": 957,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PURWANTO",
                    "alamat_pelapor": "Jl. Jati Kramat Baru No.8",
                    "no_telp_pelapor": "6281296161788",
                    "keterangan_pelapor": "kwh meter tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108351",
                    "waktu_lapor": "01/02/2023 22:31:28",
                    "waktu_response": "01/02/2023 22:36:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 33899009,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "gloria tumbelaka",
                    "alamat_pelapor": "JL RANOYAPO",
                    "no_telp_pelapor": "6281342951295",
                    "keterangan_pelapor": "MUTASI_K (G9923020288965:perlu pemeriksaan petugas) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5423020108352",
                    "waktu_lapor": "01/02/2023 22:31:36",
                    "waktu_response": "02/02/2023 08:20:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 35319,
                    "durasi_recovery_time": 33863956,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "firman setiyono",
                    "alamat_pelapor": "Sidasari kulon RT 04 RW 01 Kubang kang kung Kawunganten ",
                    "no_telp_pelapor": "6282326885541",
                    "keterangan_pelapor": "MUTASI_K (G9923020289073:kWh meter mati) - meteran listrik rumah saya mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDAREJA"
                },
                {
                    "no_laporan": "K5423020108353",
                    "waktu_lapor": "01/02/2023 22:31:55",
                    "waktu_response": "02/02/2023 00:17:59",
                    "waktu_recovery": "02/02/2023 04:41:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6364,
                    "durasi_recovery_time": 15829,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arlan",
                    "alamat_pelapor": "Jalan Masjid Al Akhyar RT 01 RW 01 Kelurahan Talang Betutu Kecamatan Sukarami Palembang ",
                    "no_telp_pelapor": "6289636398215",
                    "keterangan_pelapor": "Nomor Token gagal dan telah dicoba Beberapa kali Tetap saja gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108354",
                    "waktu_lapor": "01/02/2023 22:32:10",
                    "waktu_response": "02/02/2023 04:42:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22241,
                    "durasi_recovery_time": 33877000,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "king phone cell",
                    "alamat_pelapor": "jln ahmad njaelani karangwangkal rt01/03 purwokerto utara",
                    "no_telp_pelapor": "6288980012221",
                    "keterangan_pelapor": "MUTASI_K (G9923020288948:app) - isi token listrik gak bisa masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020108356",
                    "waktu_lapor": "01/02/2023 22:32:24",
                    "waktu_response": "02/02/2023 00:04:20",
                    "waktu_recovery": "02/02/2023 00:06:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5516,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "BAKATEU,RT 005 RW 009.WEHALI.KEC MALAKA TENGAH,NTT",
                    "no_telp_pelapor": "082147628311",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD (R1MT/900 VA – R1T/1.300 VA) DENGAN NO. KTP PEMILIK 5304081809550001 A/N THEODORA BALOK SERAN, PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. STROOM AWAL YANG DIKEHENDAKI RP.200.000. PADA DATA AP2T STATUS MASIH DALAM PERMOHONAN",
                    "media": "Email",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020108361",
                    "waktu_lapor": "01/02/2023 22:34:18",
                    "waktu_response": "01/02/2023 22:54:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1226,
                    "durasi_recovery_time": 33897887,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rendy allanuary",
                    "alamat_pelapor": "PR GRIYA INDAH CIKAMPEK BLOK K9 No.23 RT.0 RW.0 SASAKSENG",
                    "no_telp_pelapor": "6281282138644",
                    "keterangan_pelapor": "MUTASI_K (G9923020188908:token cepat habis) - keluhan penggunaan listrik boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5423020108362",
                    "waktu_lapor": "01/02/2023 22:34:20",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675290860,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "KP WARUDOYONG RT. 2/1 KEL KUTA KEC MEGAMENDUNG KAB BOGOR // SETEMPAT TOWER SMARTFREN",
                    "no_telp_pelapor": "085161484221",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN BERMAKSUD MENGAJUKAN PROSES PS UNTUK TGL 02/02/2023 PADA PKL 09.00 WIB SELAMA 5 HARI DENGAN DAYA (L/10600 VA) KEPERUNTUKAN TOWER BTS. PEMOHON SELAKU PENANGGUNG JAWAB. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020108364",
                    "waktu_lapor": "01/02/2023 22:34:32",
                    "waktu_response": "02/02/2023 08:04:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 34179,
                    "durasi_recovery_time": 33864920,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "miftahul khoiriyah",
                    "alamat_pelapor": "DS JERUK WANGI RT.0 RW.0 BANGSRI",
                    "no_telp_pelapor": "6289502949819",
                    "keterangan_pelapor": "MUTASI_K (G9923020289061:kwh rusak) - KWH meter blm d ganti baru pasca rusak karena tersambar petir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGSRI"
                },
                {
                    "no_laporan": "K5423020108366",
                    "waktu_lapor": "01/02/2023 22:34:53",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675290893,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "satria dharmasandhi syarifuddin",
                    "alamat_pelapor": "Jalan Pintu 2",
                    "no_telp_pelapor": "6282293799757",
                    "keterangan_pelapor": "MUTASI_K (G9923020188911:Keluhan Kompor >WorkHour) - kilometer tidak menyala , tidak ada respon . mati total .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTIROTASI"
                },
                {
                    "no_laporan": "K5423020108374",
                    "waktu_lapor": "01/02/2023 22:35:55",
                    "waktu_response": "01/02/2023 22:52:56",
                    "waktu_recovery": "01/02/2023 23:10:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1021,
                    "durasi_recovery_time": 1041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABOE FATTA",
                    "alamat_pelapor": "JL. RSUD SAWERIGADING, KEL. TOBULUNG KOTA PALOPO PROPINSI SUL-SEL",
                    "no_telp_pelapor": "081355387822",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM. SISA 78,25.",
                    "media": "Email",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020108375",
                    "waktu_lapor": "01/02/2023 22:36:02",
                    "waktu_response": "01/02/2023 22:36:41",
                    "waktu_recovery": "01/02/2023 23:18:32",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 2511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul ghafur",
                    "alamat_pelapor": "KK PROMARU No.0 RT.008 RW.11 RW SEMUT",
                    "no_telp_pelapor": "6281927000438",
                    "keterangan_pelapor": "kenapa proses perubahan tarif belum juga berubah? sampai sampai bulan berikutnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020108377",
                    "waktu_lapor": "01/02/2023 22:36:29",
                    "waktu_response": "02/02/2023 06:55:45",
                    "waktu_recovery": "02/02/2023 06:56:43",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 29956,
                    "durasi_recovery_time": 58,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andriGopal",
                    "alamat_pelapor": "JL PANGERAN HIDAYAT No.0 RT.2 RW.5",
                    "no_telp_pelapor": "6282217855507",
                    "keterangan_pelapor": "UNTUK BULAN DEPAN TAGIHAN SAYA MAHAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5423020108381",
                    "waktu_lapor": "01/02/2023 22:37:48",
                    "waktu_response": "02/02/2023 00:06:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5314,
                    "durasi_recovery_time": 33893589,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VITRI AYU MURTI ",
                    "alamat_pelapor": "KP JAMPANG JL PDAM RT 01 RW 08 KEL KALISUREN KEC TAJUR HALANG KAB BOGOR // ACUAN: BELAKANG AS-SYAFINA ",
                    "no_telp_pelapor": "081281769729",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI. PROSES PEMASANGAN TIANG DIWILAYAH TSB DIKARENAKAN SESUAI INFO YBS KABEL YANG MENYAMBUNG KE PERSIL DIWILAYAH TSB HANYA DILETAKKAN PADA POHON DAN AKAN SEGERA DITEBANG OLEH PEMILIK LAHAN. PETUGAS SUDAH SURVEY KE LOKASI TGL 06/01/23 TERKAIT K5423010604712. PELANGGAN PERNAH LAPOR DENGAN NO: K5423013002517 , K5423012600841, K5423012604779 STATUS SELESAI . SESUAI INFORMASI PELANGGAN SUDAH DIKONFIRMASI OLEH PETUGAS NAMUN BELUM ADA PENANGANAN DAN DITINDAKLANJUTI. PELANGGAN MENGINGINKAN PETUGAS DATANG KE LOKASI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108383",
                    "waktu_lapor": "01/02/2023 22:38:10",
                    "waktu_response": "01/02/2023 22:52:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 855,
                    "durasi_recovery_time": 33898026,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Parulian Gultom",
                    "alamat_pelapor": "JL RAYA JATIMAKMUR No. RT.9 RW.9 JATIMAKMUR",
                    "no_telp_pelapor": "6285891003720",
                    "keterangan_pelapor": "KWH Meter tidak bisa diisi token, sudah 3 kali pembelian baik dari PLN Mobile, BRI Mobile dan warunf",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108384",
                    "waktu_lapor": "01/02/2023 22:38:17",
                    "waktu_response": "01/02/2023 22:47:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 550,
                    "durasi_recovery_time": 33898324,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhriyadi",
                    "alamat_pelapor": "PR GRAMAPURI PERSADA S-04 No.03 SUKAJAYA",
                    "no_telp_pelapor": "6281288247488",
                    "keterangan_pelapor": "MUTASI_K (G9923020188905:gagal.isi token) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020108385",
                    "waktu_lapor": "01/02/2023 22:38:26",
                    "waktu_response": "01/02/2023 22:53:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 882,
                    "durasi_recovery_time": 33897983,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "m.nuhaeri",
                    "alamat_pelapor": "Jl. Sangereng No.48",
                    "no_telp_pelapor": "6289651849237",
                    "keterangan_pelapor": "MUTASI_K (G9923020188906:token gagal masuk) - token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108388",
                    "waktu_lapor": "01/02/2023 22:38:50",
                    "waktu_response": "02/02/2023 10:50:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 43889,
                    "durasi_recovery_time": 33854952,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anwar siregar",
                    "alamat_pelapor": "JL. NAGASATI LK V, GANG BARA (DEPAN MESJID AL-UBUDIYAH) ",
                    "no_telp_pelapor": "6285370887176",
                    "keterangan_pelapor": "MUTASI_K (G9923020289240:G) - SELALU GAGAL SAAT ISI TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GUNUNGTUA"
                },
                {
                    "no_laporan": "K5423020108389",
                    "waktu_lapor": "01/02/2023 22:38:58",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675291138,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ikhsan Thalib",
                    "alamat_pelapor": "KP SUGIARTO No.1 RT.1 MASOHI",
                    "no_telp_pelapor": "6282199531759",
                    "keterangan_pelapor": "isi token tapi kWh tidak berubah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MASOHI"
                },
                {
                    "no_laporan": "K5423020108391",
                    "waktu_lapor": "01/02/2023 22:39:16",
                    "waktu_response": "01/02/2023 22:53:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 33897972,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "beni kurniawan",
                    "alamat_pelapor": "Jl. Amd Raya No.4 No.41",
                    "no_telp_pelapor": "6281574290049",
                    "keterangan_pelapor": "MUTASI_K (G9923020188907:listrik padam / turun  jika menggunakan mesin cuci\\n mohon dilakukan pengecekan) - listrik padam / turun  jika menggunakan mesin cuci",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108393",
                    "waktu_lapor": "01/02/2023 22:40:32",
                    "waktu_response": "01/02/2023 22:56:32",
                    "waktu_recovery": "02/02/2023 06:30:42",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 960,
                    "durasi_recovery_time": 27250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fahri Saifullah",
                    "alamat_pelapor": "Jl. Tjitra Mas Residence No.17",
                    "no_telp_pelapor": "6285691659913",
                    "keterangan_pelapor": "kWh nya terblokir nggak bisa isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108394",
                    "waktu_lapor": "01/02/2023 22:40:36",
                    "waktu_response": "01/02/2023 23:12:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1940,
                    "durasi_recovery_time": 33896795,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Baktya Drestanto Kosala",
                    "alamat_pelapor": "JL VETERAN No. 23 RT. 0 RW. 0 SUKORAME",
                    "no_telp_pelapor": "62818384063",
                    "keterangan_pelapor": "MUTASI_K (G9923020188926:perlu dicek petugas ) - belum ada tindak lanjur dari laporan G5423020121486",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5423020108395",
                    "waktu_lapor": "01/02/2023 22:40:56",
                    "waktu_response": "01/02/2023 22:48:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 33898281,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahman",
                    "alamat_pelapor": "RT 01/RW 01",
                    "no_telp_pelapor": "6285244142627",
                    "keterangan_pelapor": "MUTASI_K (G9923020188912:cek teknis) - tidak bisa mengisi pulsa token dan mengalami kegagalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020108397",
                    "waktu_lapor": "01/02/2023 22:41:15",
                    "waktu_response": "01/02/2023 22:44:09",
                    "waktu_recovery": "01/02/2023 23:13:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 1788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad nur ikhlas",
                    "alamat_pelapor": "KP SERPONG No. RT.4 RW.2 SERPONG",
                    "no_telp_pelapor": "6289531043691",
                    "keterangan_pelapor": "Setiap di isi pulsa selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108398",
                    "waktu_lapor": "01/02/2023 22:41:33",
                    "waktu_response": "01/02/2023 22:54:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 759,
                    "durasi_recovery_time": 33897919,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mardiana Mansyur Putri",
                    "alamat_pelapor": "Jl. Irian No.264",
                    "no_telp_pelapor": "6281241800841",
                    "keterangan_pelapor": "MUTASI_K (G9923020188909:gangguan) - ganggungan kabel di depan rumah (teras atas) sangat membahayakan. sudah sangat berantakan kabel² nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5423020108406",
                    "waktu_lapor": "01/02/2023 22:44:34",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675291474,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ali topan",
                    "alamat_pelapor": "DS TONAAN JL RAYA TONAAN BURNEH No.0 RT.0 RW.0 BANGKALAN",
                    "no_telp_pelapor": "6285854623082",
                    "keterangan_pelapor": "mohon segera di tangani karena di lokasi masih padam belum.nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020108410",
                    "waktu_lapor": "01/02/2023 22:46:24",
                    "waktu_response": "01/02/2023 23:01:06",
                    "waktu_recovery": "01/02/2023 23:02:46",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 882,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rickhend handi wijaya",
                    "alamat_pelapor": "JL SAWAH LION X No. RT.1 RW.4 JEMBATAN L",
                    "no_telp_pelapor": "6282326232690",
                    "keterangan_pelapor": "isi token gagal masuk\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108413",
                    "waktu_lapor": "01/02/2023 22:47:03",
                    "waktu_response": "01/02/2023 22:53:38",
                    "waktu_recovery": "01/02/2023 22:57:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 395,
                    "durasi_recovery_time": 237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAUFAL PURWANTO",
                    "alamat_pelapor": "PERUM BUMI INDAH, TAHAP 5, JL EDELWEIS 1 BLOK KC-2. KEC. PASAR KEMIS, KEL. SUKAMANTRI, KAB.TANGERANG.",
                    "no_telp_pelapor": "087736430056",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 04/12/2022 TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. AGEM AGUS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 220031 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5423020106581, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108417",
                    "waktu_lapor": "01/02/2023 22:48:13",
                    "waktu_response": "02/02/2023 06:06:56",
                    "waktu_recovery": "02/02/2023 06:13:11",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 26323,
                    "durasi_recovery_time": 375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106511, \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108422",
                    "waktu_lapor": "01/02/2023 22:49:23",
                    "waktu_response": "01/02/2023 22:55:38",
                    "waktu_recovery": "01/02/2023 23:03:05",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kurniawatunisa",
                    "alamat_pelapor": "Jl Cibanteng Proyek Kp Cihideung Ilir rt 5/2",
                    "no_telp_pelapor": "628998384179",
                    "keterangan_pelapor": "setiap bulan saya bayar listrik pascabayar selalu mahal 300rb an\\npadal pemakaian tidak banyak \\nkulkas 2, lampu 10 (gasemua nyala), air sanyo, setrika seminggu 2kali, dispenser 1,  kipas angin 2",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5423020108426",
                    "waktu_lapor": "01/02/2023 22:51:26",
                    "waktu_response": "01/02/2023 22:59:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 461,
                    "durasi_recovery_time": 33897624,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi Admaji",
                    "alamat_pelapor": "jalan batang kuis desa sugiharjo dusun 1 no 79",
                    "no_telp_pelapor": "6282268930947",
                    "keterangan_pelapor": "MUTASI_K (G9923020188917:Regu 52 ULP Lubuk Pakam) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020108428",
                    "waktu_lapor": "01/02/2023 22:52:54",
                    "waktu_response": "01/02/2023 23:26:48",
                    "waktu_recovery": "02/02/2023 02:37:16",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2034,
                    "durasi_recovery_time": 11428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hanif khalilur rahman",
                    "alamat_pelapor": "KR KOREM No.L/02 No.0 RT. RW.",
                    "no_telp_pelapor": "6282169097433",
                    "keterangan_pelapor": "tidak bisa isi token karena terblokir. mohon petunjukny. kenapa bisa terblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5423020108429",
                    "waktu_lapor": "01/02/2023 22:53:04",
                    "waktu_response": "01/02/2023 23:12:48",
                    "waktu_recovery": "02/02/2023 00:46:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1184,
                    "durasi_recovery_time": 5633,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIK",
                    "alamat_pelapor": "JL REMAJA  RT 2 RW 4 NO 46 KEL JATINEGARA KAUM KEC PULOGADUNG JAKTIM \\nACUAN LOKASI BELAKANG KANTOR CAMAT PULOGADUNG ",
                    "no_telp_pelapor": "082195520003",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT AKAN DILAKUKAN RENOVASI RUMAH PELANGGAN MENGAKU SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020108430",
                    "waktu_lapor": "01/02/2023 22:53:36",
                    "waktu_response": "01/02/2023 22:58:12",
                    "waktu_recovery": "01/02/2023 23:55:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 3448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERY",
                    "alamat_pelapor": "JL KI HAJAR DEWANTARA SUKA MANTRI, SUKARAJA KEC KARANGBAHAGIA, CIKARANG JABAR.",
                    "no_telp_pelapor": "082280680168",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SESUAI INFORMASI PELANGGAN TERDAPAT KABEL SR YANG TIDAK TERPAKAI (MASIH TERSAMBUNG DARI JARINGAN TIANG) YBS MENGKHAWATIRKAN KABEL TERSEBUT MENGALAMI TERBAKAR/KEJADIAN YANG TIDAK DIINGINKAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108438",
                    "waktu_lapor": "01/02/2023 22:55:22",
                    "waktu_response": "01/02/2023 22:58:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 33897644,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi Admaji",
                    "alamat_pelapor": "jalan batang kuis desa sugiharjo dusun 1 no 79",
                    "no_telp_pelapor": "6282268930947",
                    "keterangan_pelapor": "MUTASI_K (G9923020188916:Regu Kj. Batang Kuis ULP Lubuk Pakam) - isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020108441",
                    "waktu_lapor": "01/02/2023 22:55:44",
                    "waktu_response": "01/02/2023 23:03:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 469,
                    "durasi_recovery_time": 33897358,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Robet Haryono",
                    "alamat_pelapor": "JL NANSARUNAI No.0 RT.0 RW.0 KERENG BAN",
                    "no_telp_pelapor": "6282314713214",
                    "keterangan_pelapor": "MUTASI_K (G9923020188914:-) - Minta kode reset untuk masukan token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020108448",
                    "waktu_lapor": "01/02/2023 22:57:40",
                    "waktu_response": "02/02/2023 08:39:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 34930,
                    "durasi_recovery_time": 33862781,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ifan",
                    "alamat_pelapor": "DS MANGUNSARI No. RT. 3 RW. 5 KRAJAN",
                    "no_telp_pelapor": "6285230643576",
                    "keterangan_pelapor": "MUTASI_K (G9923020289097:konfirmasi saja apa sudah menyala) - Listrik Padam dan ada petunjuk tangan. mohon secepatnya karena di pondok ada acara lembur",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5423020108449",
                    "waktu_lapor": "01/02/2023 22:57:42",
                    "waktu_response": "02/02/2023 03:38:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 16827,
                    "durasi_recovery_time": 33880882,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marsha ayu noor aida",
                    "alamat_pelapor": "JL W6CQ XJM No.",
                    "no_telp_pelapor": "6282257605393",
                    "keterangan_pelapor": "MUTASI_K (G9923020288990:tokrn) - listrik padam karena ketika token di masukkan menunjukkan tulisan gagal terus, membutuhkan kode reset",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020108458",
                    "waktu_lapor": "01/02/2023 23:00:50",
                    "waktu_response": "01/02/2023 23:04:02",
                    "waktu_recovery": "01/02/2023 23:44:35",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 2433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "DESA; PAKUAN SAKTI JLN; GARUDA_ RT/RW ;04/03",
                    "no_telp_pelapor": "082180480742",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PENGAJUAN LISTRIK DARI NON SUBSIDI DG ID PELANGGAN 173001475807 R1MT / 900 VA,  MENJADI LISTRIK BERSUBSIDI DENGAN NIK 1808064601450001 AN SARTI. PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN DG NIK 1808060506900005 AN  EKO KUIRNIADI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020108459",
                    "waktu_lapor": "01/02/2023 23:00:53",
                    "waktu_response": "01/02/2023 23:54:31",
                    "waktu_recovery": "01/02/2023 23:59:57",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3218,
                    "durasi_recovery_time": 326,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ro Nababan",
                    "alamat_pelapor": "KK PRMT EMERALD B03 No.0 RT.000 RW.00 RATUJAYA",
                    "no_telp_pelapor": "6281263309665",
                    "keterangan_pelapor": "MCB sering mati mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108463",
                    "waktu_lapor": "01/02/2023 23:01:54",
                    "waktu_response": "01/02/2023 23:08:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 423,
                    "durasi_recovery_time": 33897034,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi setiawan Wawan",
                    "alamat_pelapor": "JL HATTA No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281245841599",
                    "keterangan_pelapor": "MUTASI_K (G9923020188927:gangguan teknik) - mati lampu setengah jam yg lalu\\njln nusantara no 88\\nkel dawi dawi \\nkec pomalaa\\nkab kolaka\\ntolong di perbaiki krn sering kali mati lampu disini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOLAKA"
                },
                {
                    "no_laporan": "K5423020108466",
                    "waktu_lapor": "01/02/2023 23:03:14",
                    "waktu_response": "02/02/2023 03:56:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 17621,
                    "durasi_recovery_time": 33879756,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01117145902",
                    "nama_pelapor": "IBU NIA",
                    "alamat_pelapor": "DESA SWANGI,KEC.SAKRA,KAB.LOMBOK TIMUR-NTB (ACUANNYA : KALAU MASUK DARI PANDAN DURI,ADA GAPURA SELAMAT DATANG DI DESA SWANGI LALU SETELAH GAPURA TERSEBUT SEKITAR 150 M SEBELAH KANAN JALAN YG MENGHADAP KE TIMUR RUMAHNYA,JUGA DI DEPANNYA PERSIS ADA TOKO KLONTONG",
                    "no_telp_pelapor": "087868082484",
                    "keterangan_pelapor": "MUTASI_K (G9923020288945:gangguan) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 1365.",
                    "media": "Email",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020108467",
                    "waktu_lapor": "01/02/2023 23:03:21",
                    "waktu_response": "02/02/2023 11:33:39",
                    "waktu_recovery": "02/02/2023 22:01:17",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 45018,
                    "durasi_recovery_time": 37658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Derry febrianto",
                    "alamat_pelapor": "desa tangkit rt 0 kecamatan sungai gelam",
                    "no_telp_pelapor": "6285266483605",
                    "keterangan_pelapor": "gagal masuki nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5423020108472",
                    "waktu_lapor": "01/02/2023 23:06:13",
                    "waktu_response": "02/02/2023 07:27:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 30060,
                    "durasi_recovery_time": 33867138,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ujang Supriatna",
                    "alamat_pelapor": "Kp sukamaju RT. 01.RW.11. Ds Sukamantri Kc Tamansari Kab Bogor",
                    "no_telp_pelapor": "6285888226768",
                    "keterangan_pelapor": "MUTASI_K (G9923020289016:perlu penanganan yantek) - lampu ndrop tiap malam  siang tidak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020108473",
                    "waktu_lapor": "01/02/2023 23:06:39",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675292799,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eka Handika",
                    "alamat_pelapor": "JL SWADAYA PSR 7 TEMBUNG No. SAMBIREJO",
                    "no_telp_pelapor": "6281397355295",
                    "keterangan_pelapor": "angka 5 pada meteran tidak bisa di tekan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020108475",
                    "waktu_lapor": "01/02/2023 23:07:54",
                    "waktu_response": "01/02/2023 23:10:29",
                    "waktu_recovery": "01/02/2023 23:13:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AISAH",
                    "alamat_pelapor": "KP PASIR KONCI NO. RT.16 RW.6, PASIRSARI, CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "088291723660",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PEMBATALAN PROSES PD (DAYA 900 VA KE DAYA 1300 VA) DIKARENAKAN BELUM KONFIRMASI KE PEMILIK BANGUNAN DENGAN NO AGENDA 537039922301315868 DAN NO REG 5370315022113. TGL 31 JANUARI 2023 PB DAN STROOM AWAL TELAH DILUNASI. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. PELANGGAN MENGHUBUNGI KEMBALI. CC.54.SULAEMAN 01/02/23 23:10 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108478",
                    "waktu_lapor": "01/02/2023 23:09:39",
                    "waktu_response": "02/02/2023 05:05:11",
                    "waktu_recovery": "02/02/2023 05:30:47",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21332,
                    "durasi_recovery_time": 1536,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Napis Asyiri",
                    "alamat_pelapor": "KP BUARAN KANDANG BESAR No. RT.4 RW.6",
                    "no_telp_pelapor": "62895364616535",
                    "keterangan_pelapor": "token listrik selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108481",
                    "waktu_lapor": "01/02/2023 23:10:21",
                    "waktu_response": "01/02/2023 23:15:23",
                    "waktu_recovery": "01/02/2023 23:20:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISNUGROHO",
                    "alamat_pelapor": "JL JL KREND SELT NO4B RT5/6",
                    "no_telp_pelapor": "6287838110833",
                    "keterangan_pelapor": "salam ..  bulan lalu saya migrasi kan kWh meter listrik saya dari daya 4400 R2 ke 2200 voucher\\nmalam ini saya beli token/pulsa listrik bisa. tapi tidak bisa di masukan token nya. ( keterangan untuk sementara TDK bisa di proses ) mohon di bantu. apa mungkin saya masih punya tagihan atas pemakaian bulan lalu. trimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108482",
                    "waktu_lapor": "01/02/2023 23:10:33",
                    "waktu_response": "02/02/2023 00:54:13",
                    "waktu_recovery": "02/02/2023 01:06:03",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 6220,
                    "durasi_recovery_time": 710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eka Handika",
                    "alamat_pelapor": "JL SWADAYA PSR 7 TEMBUNG No. SAMBIREJO",
                    "no_telp_pelapor": "6281397355295",
                    "keterangan_pelapor": "angka 5 pada meteran tidak berfungsi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020108483",
                    "waktu_lapor": "01/02/2023 23:10:44",
                    "waktu_response": "02/02/2023 05:36:32",
                    "waktu_recovery": "02/02/2023 05:45:15",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 23148,
                    "durasi_recovery_time": 523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BUDI",
                    "alamat_pelapor": "PR JOGJA TOWN HOUSE 2 RT.0 RW.0 NOLOGATEN",
                    "no_telp_pelapor": "6287845679393",
                    "keterangan_pelapor": "gagal isi token. mohon segera bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020108487",
                    "waktu_lapor": "01/02/2023 23:12:32",
                    "waktu_response": "02/02/2023 05:45:31",
                    "waktu_recovery": "02/02/2023 08:26:26",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 23579,
                    "durasi_recovery_time": 9655,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURJANAH",
                    "alamat_pelapor": "JALAN SUNAN GIRI DEPAN SMPN 24 (BENGKEL MEGA) KONTRAKAN NO.2",
                    "no_telp_pelapor": "087887988000 ",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN APP RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT PEMBELIAN TGL 02/06/2022 SEBESAR RP. 100.000,- DENGAN NO TOKEN 5428 8723 6722 3722 3832 YANG BELUM DIINPUT PADA APP LAMA (ID METER LAMA 86052324539). MOHON DAPAT DIKONVERSI KE APP BARU (ID METER BARU 45103511411).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020108489",
                    "waktu_lapor": "01/02/2023 23:13:30",
                    "waktu_response": "01/02/2023 23:50:25",
                    "waktu_recovery": "02/02/2023 04:53:48",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2215,
                    "durasi_recovery_time": 18203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NURATIKAH AFNI OCTAVIA",
                    "alamat_pelapor": "KP. BOJONG DESA PANTAI MAKMUR KECAMATAN TARUMAJAYA KABUPATEN BEKASI,KODE POS 17212 KLINIK BOJONG KERATON",
                    "no_telp_pelapor": "089610600826",
                    "keterangan_pelapor": "token 4996-0712-7469-0844-8866 masukan terbaca \\\"terpakai. \\nSESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.YUHA_RIZKIHI TGL.01/02/2023 JAM 23:44 DENGAN ID TIKET 12G0QKH.MOHON PERIKSA APP PRABAYAR DISPLAY TERTERA (TERPAKAI PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 01/02/2023 SEBESAR RP. 200.000,- DENGAN NOMOR TOKEN 49960712746908448866 DAN SISA KWH 499.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108491",
                    "waktu_lapor": "01/02/2023 23:13:58",
                    "waktu_response": "01/02/2023 23:24:28",
                    "waktu_recovery": "02/02/2023 05:29:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 21899,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhik Setiawan",
                    "alamat_pelapor": "Jl. Tongas No.18",
                    "no_telp_pelapor": "6288991125526",
                    "keterangan_pelapor": "mohon segera di tindak lanjuti di karenakan sampai saat ini PLN masih off",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5323020100937",
                    "waktu_lapor": "01/02/2023 23:14:12",
                    "waktu_response": "02/02/2023 06:06:41",
                    "waktu_recovery": "02/02/2023 06:13:04",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24749,
                    "durasi_recovery_time": 383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOHN",
                    "alamat_pelapor": "JL JATI BUNDER VII NO 0 RT 0 RW 0 KEL KEBUN MELATI KEC TANAH ABANG,JAKARTA PUSAT",
                    "no_telp_pelapor": "085817006759",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT STROOM SETELAH UPDATE VKRN 43 (KET GAGAL),SISA 77 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108493",
                    "waktu_lapor": "01/02/2023 23:14:52",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675293292,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indriani Hasibuan",
                    "alamat_pelapor": "JL PARKIT 5 No. RT.10 RW.4 AIR TAWAR",
                    "no_telp_pelapor": "6281330560487",
                    "keterangan_pelapor": "Isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020108494",
                    "waktu_lapor": "01/02/2023 23:14:59",
                    "waktu_response": "02/02/2023 05:05:26",
                    "waktu_recovery": "02/02/2023 05:30:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21027,
                    "durasi_recovery_time": 1526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mantis Romantis",
                    "alamat_pelapor": "KP KELAPA No. RT.3 RW.4 KELAPA IND",
                    "no_telp_pelapor": "6282298816658",
                    "keterangan_pelapor": "kwh ngeblank (PTL PADAM) // PELANGGAN LAPOR KEMBALI CC.54.RIFERDY 01/02/2023  23:27 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108502",
                    "waktu_lapor": "01/02/2023 23:16:57",
                    "waktu_response": "02/02/2023 00:49:56",
                    "waktu_recovery": "02/02/2023 07:49:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 5579,
                    "durasi_recovery_time": 25189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "138899",
                    "nama_pelapor": "PAK DUDUNG",
                    "alamat_pelapor": "JALAN CIKOKO TIMUR II NO. 34, RT.004 RW. 002 KELURAHAN CIKOKO KECAMATAN : PANCORAN KOTA : JAKARTA SELATAN PROVINSI : DKI JAKARTA. ACUAN LOKASI : BELAKANG GEDUNG MENARA HIJAU (RUMAH PAK DUDUNG)",
                    "no_telp_pelapor": "081220191944",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK BULAN JANUARI 2023 BERIKUT BK. TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Email",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020108512",
                    "waktu_lapor": "01/02/2023 23:22:18",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675293738,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "7030899",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "JL KH MANSYUR RT004 RW001DS PANGARANGAN KEC KOTA SUMENEP KAB SUMENEP",
                    "no_telp_pelapor": "085231341325",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 23050, ST APP (saat ini) TGL 01/02/2023 = 23019. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR DAN TERKUNCI, TIDAK ADA PETUGAS DATANG SEJAK AKHIR NOV 2022). PELANGGAN PERNAH LAPOR DENGAN NO: K5423020105986 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Email",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020108519",
                    "waktu_lapor": "01/02/2023 23:24:54",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675293894,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISNUGROHO",
                    "alamat_pelapor": "JL JL KREND SELT NO4B RT5/6",
                    "no_telp_pelapor": "6287838110833",
                    "keterangan_pelapor": "salam ..  bulan lalu saya migrasi kan kWh meter listrik saya dari daya 4400 R2 ke 2200 voucher\\nmalam ini saya beli token/pulsa listrik bisa. tapi tidak bisa di masukan token nya. ( keterangan untuk sementara TDK bisa di proses ) mohon di bantu. apa mungkin saya masih punya tagihan atas pemakaian bulan lalu. trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108524",
                    "waktu_lapor": "01/02/2023 23:26:37",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675293997,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yudiyanto",
                    "alamat_pelapor": "JL. Raya Banyuwangi - Situbondo, Arjasa",
                    "no_telp_pelapor": "6285851233030",
                    "keterangan_pelapor": "Listrik Sering padam di daerah Arjasa Situbondo , kalau padam penangannya lama, kalau siang sudah sering jadwal pekerjaan pemadaman, tapi masih sering padam juga kalau hujan, beda dengan di kota listrik jarang padam. Kita sama-sama bayar listrik pak bos PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5423020108532",
                    "waktu_lapor": "01/02/2023 23:28:48",
                    "waktu_response": "01/02/2023 23:31:40",
                    "waktu_recovery": "01/02/2023 23:42:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JIMI",
                    "alamat_pelapor": "KP CAMPAKA 0   RT-6 / RW-3 JL PERMATA SERANG BARU BLOK I NO 54 KEL SUKASARI KEC SERANG BARU KAB BEKASI / ACUAN SAMPING MASJID MIFTAHUL JANAH",
                    "no_telp_pelapor": "6285624259851",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR DENGAN NO MOTER 45093460769 , TIDAK DAPAT MEMBELI TOKEN. PADA P2APST TERTERA BLOCKING PEMBELIAN, NAMUN PADA SISTEM TIDAK TERDAPAT TAGSUL. PTL PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108535",
                    "waktu_lapor": "01/02/2023 23:29:17",
                    "waktu_response": "01/02/2023 23:49:25",
                    "waktu_recovery": "01/02/2023 23:59:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1208,
                    "durasi_recovery_time": 616,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Soneta Yudith",
                    "alamat_pelapor": "PR PSN KHAYANGAN 2 DE No.1 RT.000 RW.00 PESONA K 2",
                    "no_telp_pelapor": "6281808100066",
                    "keterangan_pelapor": "Jumlah tagihan listrik bulan Februari 2023 melebihi meteran. Tercatat untuk bulan Februari 2023, 135 Kwh, tetapi tagihannya Rp392.592,-. Mau bayar tepat waktu jadi tidak ikhlas. Mohon segera ditanggapi. Terima kasih. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108537",
                    "waktu_lapor": "01/02/2023 23:29:28",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675294168,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "arfin bunna",
                    "alamat_pelapor": "Jl. Lombok Lorong I No.20",
                    "no_telp_pelapor": "6282299437271",
                    "keterangan_pelapor": "token saya selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020108538",
                    "waktu_lapor": "01/02/2023 23:29:28",
                    "waktu_response": "02/02/2023 06:27:14",
                    "waktu_recovery": "02/02/2023 06:41:49",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 25066,
                    "durasi_recovery_time": 875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur seri",
                    "alamat_pelapor": "JL SUMATRA No.0 RT.0 RW.0 SIAL.SAKTI",
                    "no_telp_pelapor": "6281268841768",
                    "keterangan_pelapor": "listrik melemah sejak jam 10an sampai saat ini. lampu lemah dan ac tdk bs nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108539",
                    "waktu_lapor": "01/02/2023 23:29:29",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675294169,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. ZINEDINE ZIDANE",
                    "alamat_pelapor": "JL PELITA IV G.TENTERAM 8",
                    "no_telp_pelapor": "6281262238226",
                    "keterangan_pelapor": "listrik padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020108540",
                    "waktu_lapor": "01/02/2023 23:29:31",
                    "waktu_response": "02/02/2023 03:49:29",
                    "waktu_recovery": "02/02/2023 03:51:06",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 15598,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putri Listiyo",
                    "alamat_pelapor": "Desa Kalinanas RT 10 RW 04 ",
                    "no_telp_pelapor": "6283842466895",
                    "keterangan_pelapor": "Tagihan listrik yang terlalu mahal ingin menurunkan daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLORA"
                },
                {
                    "no_laporan": "K5423020108544",
                    "waktu_lapor": "01/02/2023 23:30:41",
                    "waktu_response": "01/02/2023 23:35:47",
                    "waktu_recovery": "02/02/2023 05:11:21",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 306,
                    "durasi_recovery_time": 20134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ardhini praja",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR No.104 RT.4 RW.7",
                    "no_telp_pelapor": "6281387309384",
                    "keterangan_pelapor": "sdh 3 kali pembelian token kmd di input hasilnya gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108548",
                    "waktu_lapor": "01/02/2023 23:31:23",
                    "waktu_response": "02/02/2023 02:48:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 11820,
                    "durasi_recovery_time": 33883868,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "zehri",
                    "alamat_pelapor": "DN NGANGSANGAN PASARENAN No. RT.1 RW.2 KEDUNGDUNG",
                    "no_telp_pelapor": "6287858277278",
                    "keterangan_pelapor": "MUTASI_K (G9923020288944:Gangguan ) - periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020108550",
                    "waktu_lapor": "01/02/2023 23:31:30",
                    "waktu_response": "02/02/2023 05:41:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22191,
                    "durasi_recovery_time": 33873490,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sevia merita khori nurur azizah",
                    "alamat_pelapor": "DN PANDEAN No. RT.10 RW.1 BANJARKEMA",
                    "no_telp_pelapor": "628191749416",
                    "keterangan_pelapor": "MUTASI_K (G9923020288966:perlu cek) - nomer token tidak bisa dimasukkan. keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020108552",
                    "waktu_lapor": "01/02/2023 23:32:12",
                    "waktu_response": "01/02/2023 23:33:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 33895574,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andre yoku",
                    "alamat_pelapor": "Lr. Wisnu",
                    "no_telp_pelapor": "6282258999795",
                    "keterangan_pelapor": "MUTASI_K (G9923020188933:tidaj bisa isi token) - Isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020108554",
                    "waktu_lapor": "01/02/2023 23:32:21",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "02/02/2023 00:27:50",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675294341,
                    "durasi_recovery_time": 1675297670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gilang Ramadhan",
                    "alamat_pelapor": "JL RS. FATMAWATI, PS. BLOK A No.75 CIPETE SEL",
                    "no_telp_pelapor": "6287761030177",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020108557",
                    "waktu_lapor": "01/02/2023 23:33:03",
                    "waktu_response": "02/02/2023 00:11:03",
                    "waktu_recovery": "02/02/2023 00:13:01",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2280,
                    "durasi_recovery_time": 118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maimunah Ummu humaira",
                    "alamat_pelapor": "JL TLK.NIBUNG REL K.API",
                    "no_telp_pelapor": "6285214047825",
                    "keterangan_pelapor": "tagihan listrik yg tidak sesuai dengan pemakaian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5423020108560",
                    "waktu_lapor": "01/02/2023 23:33:58",
                    "waktu_response": "02/02/2023 03:57:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 15792,
                    "durasi_recovery_time": 33879741,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "salman alfarizi",
                    "alamat_pelapor": "DN LABUHAN HAJI RT. RW. LB HAJI",
                    "no_telp_pelapor": "6282235583733",
                    "keterangan_pelapor": "MUTASI_K (G9923020288946:gangguan) - Tegangan phase R S T di KWh tidak Normal, menyebabkan BTS indosat mati, mohon dibantu update progress dan estimasi nya jika ada perbaikan.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020108564",
                    "waktu_lapor": "01/02/2023 23:34:45",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675294485,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indriani Hasibuan",
                    "alamat_pelapor": "Jl. Parkit V No. 14",
                    "no_telp_pelapor": "6282244695416",
                    "keterangan_pelapor": "Isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020108565",
                    "waktu_lapor": "01/02/2023 23:35:27",
                    "waktu_response": "01/02/2023 23:40:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 306,
                    "durasi_recovery_time": 33895138,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DONNY",
                    "alamat_pelapor": "ACUAN LOKASI :\\nJALAN DESA PLALANGAN, DESA BINTORO, PATRANG JAWA TIMUR\\nACUAN LOKASI BELAKANG KANTOR KELURAHAN BINTORO",
                    "no_telp_pelapor": "083112408008",
                    "keterangan_pelapor": "MUTASI_K (G9923020289875:sdh konfirmasi) - MOHON TINDAKLANJUT DAN PENYELESAIAN SESUAI INFO PELANGGAN YBS MELAKUKAN PENGAJUAN PINDAH TIANG DGN NO REGISTER 5160132006758 A/N DONNY SUPARTO. SDH MELAKUKAN PEMBAYARAN 6 DESEMBER 2022 SEJUMLAH RP 29.193.701,- NAMUN HINGGA KINI BELUM ADA TINDAKLANJUT",
                    "media": "Email",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020108570",
                    "waktu_lapor": "01/02/2023 23:37:08",
                    "waktu_response": "02/02/2023 00:20:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2573,
                    "durasi_recovery_time": 33892770,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "putri fitriani",
                    "alamat_pelapor": "Gang Pepaya",
                    "no_telp_pelapor": "6285161401492",
                    "keterangan_pelapor": "MUTASI_K (G9923020288939:plg padam) - 2 rumah mati lampu sudah 1 jam, rumah yang lain hidup semua",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020108573",
                    "waktu_lapor": "01/02/2023 23:37:58",
                    "waktu_response": "02/02/2023 08:03:19",
                    "waktu_recovery": "02/02/2023 12:41:55",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 30321,
                    "durasi_recovery_time": 16716,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "6922230",
                    "nama_pelapor": "IBU ERY",
                    "alamat_pelapor": "GG MARGO DADI 6 NO.23 RT- RW- KEL.GUNDIK KEC.BUBUTAN KOTA SURABAYA - JATIM",
                    "no_telp_pelapor": "082311377847",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI. PELANGGAN INGIN MELAKUKAN PEMBAYARAN TAGIHAN JANUARI 2023, NAMUN DI SISTEM TELAH DILUNASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5423020108575",
                    "waktu_lapor": "01/02/2023 23:38:10",
                    "waktu_response": "02/02/2023 05:36:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21528,
                    "durasi_recovery_time": 33873753,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "arfin bunna",
                    "alamat_pelapor": "JL LOMBOK LR 1 No.0 RT.1 RW.5 KAMONJI",
                    "no_telp_pelapor": "6282299437271",
                    "keterangan_pelapor": "MUTASI_K (G9923020289004:perlu diperiksa petugas) - 2779-8670-1409-6051-2796\\ntoken ini gagal di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020108577",
                    "waktu_lapor": "01/02/2023 23:38:43",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675294723,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "088210196",
                    "nama_pelapor": "ELINDA APRIL LINA DEWI",
                    "alamat_pelapor": "DESA KEPUHKLAGEN RT. 10 RW. 04 KEC. WRINGINANOM GRESIK JAWA TIMUR",
                    "no_telp_pelapor": "089509062194",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEBRUARI 2023) = 3648, ST APP (SAAT INI) TGL 01/02/2023 = 3580. REK (BELUM DILUNASI). (DIHUNI, RUMAH TIDAK BERPAGAR,  LETAK KWH MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI.",
                    "media": "Twitter",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5223020102023",
                    "waktu_lapor": "01/02/2023 23:41:26",
                    "waktu_response": "02/02/2023 05:34:27",
                    "waktu_recovery": "02/02/2023 08:44:19",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 21181,
                    "durasi_recovery_time": 11392,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL. LORONG DAMAI KEL. SEKIP JAYA KEC. KEMUNING KOTA PALEMBANG , DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "DARI PENCATATAN TERAKHIR TGL 28/12/2022 SAMPAI TANGGAL 27/01/2023 MASIH ADA TAGIHAN SENILAI RP. 82.636\\nPELANGGAAN TIDAK BERKENAN UNTUK MAMBAYAR KARENA KWH METERNYA SUDAH DICABUT DITANGGAL 27 JANUARI. NAMUN DARI PETUGAS UNIT TERKAIT MENGARAHKAN UNTUK MIGRASI KE PRABAYAR. MOHON PELANGGAN DAPAT DIBERI PENJELASAN\\nUPDATE PENGADUAN PELANGGAN / CC.51.PUSPITASARI, PELANGGAN INGIN PAGI INI SEGERA DIHUBUNGI TERKAIT PENJELASAN TAGIHAN SUSULAN TERSEBUT\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020108589",
                    "waktu_lapor": "01/02/2023 23:42:06",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675294926,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "DENI",
                    "alamat_pelapor": "DS GEMPOLSARI No. 23 RT. 15 RW. 4 T.ANGIN",
                    "no_telp_pelapor": "628225324998",
                    "keterangan_pelapor": "MCB METER LECEK / DOLL SUDAH TIDAK BISA DI ON KAN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020108590",
                    "waktu_lapor": "01/02/2023 23:42:16",
                    "waktu_response": "02/02/2023 05:06:08",
                    "waktu_recovery": "02/02/2023 07:52:52",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 19432,
                    "durasi_recovery_time": 10004,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indriani Hasibuan",
                    "alamat_pelapor": "JL PARKIT 5 No. RT.10 RW.4 AIR TAWAR",
                    "no_telp_pelapor": "6282244695416",
                    "keterangan_pelapor": "Isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020108593",
                    "waktu_lapor": "01/02/2023 23:43:29",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675295009,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "00000000000000009UKJUMU9",
                    "nama_pelapor": "BP FRISTA RAGAM",
                    "alamat_pelapor": "KOMPLEK BUMI PANYILEUKAN F6 17 RT 04, RW 05, KELURAHAN CIPADUNG KIDUL, KEC PANYILEUKAN. KOTA BANDUNG. DI GOOGLE MAPS: RAGAM STORE BANDUNG. DEKET JNE PANYILEUKAN.",
                    "no_telp_pelapor": "087823950707",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 52525, ST APP 01/02/2023 = 52340. REK (BELUM DILUNASI). RUMAH DIHUNI, TIDAK BERPAGAR, APP SULIT DIJANGKAU (BERADA DALAM RUMAH), PETUGAS TIDAK RUTIN DATANG. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020108596",
                    "waktu_lapor": "01/02/2023 23:44:14",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675295054,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "000000000000000001605733",
                    "nama_pelapor": "BP IMANUDIN",
                    "alamat_pelapor": "JLN RAYA SUMURBOR KP CAMPAKA RT 02 RW 03 DESA CIMAREME KEC NGAMPRAH KAB BANDUNG BARAT",
                    "no_telp_pelapor": "087711550737 ",
                    "keterangan_pelapor": "TGL 22/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI DAN MENGINGINKAN SEGERA DILAKUKAN PENCABUTAN SEGEL. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012202371, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020108606",
                    "waktu_lapor": "01/02/2023 23:46:31",
                    "waktu_response": "02/02/2023 00:19:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2000,
                    "durasi_recovery_time": 33892780,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jecky pernandez",
                    "alamat_pelapor": "JL SUKA KARYA GG APOLO No.001 RT.1 RW.20 TUAH KARYA",
                    "no_telp_pelapor": "6281915494222",
                    "keterangan_pelapor": "MUTASI_K (G9923020288940:update vkrn) - nomor token betul setelah di isi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020108607",
                    "waktu_lapor": "01/02/2023 23:46:32",
                    "waktu_response": "02/02/2023 06:27:30",
                    "waktu_recovery": "02/02/2023 06:41:41",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 24058,
                    "durasi_recovery_time": 851,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rolando Pardomuan",
                    "alamat_pelapor": "Perum Dayana Residence, Blok B no 4",
                    "no_telp_pelapor": "6281261793988",
                    "keterangan_pelapor": "Tidak dapat memasukkan token yang sudah dibeli, selalu gagal LAPORAN DIALIHKAN KE NO LAPOR G1423020200057 (CC.14.WAHYUDI)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108608",
                    "waktu_lapor": "01/02/2023 23:46:56",
                    "waktu_response": "01/02/2023 23:49:48",
                    "waktu_recovery": "02/02/2023 00:12:20",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 1352,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "177069",
                    "nama_pelapor": "BP SAIFUL ",
                    "alamat_pelapor": "JL- KK GELATINOS CLUSTER SANTIAGO BLOK F2 NO.01A RT.06/02 KEL RAWABUNTU KEC SERPONG KOTA TANGERANG SELATAN. LOKASI DEKAT POS SATPAM UJUNG KK",
                    "no_telp_pelapor": "081310669854",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN PADA DISPLAY TERTERA GAGAL SETELAH UPDATE VKRN 43 \\n(PTL HAMPIR PADAM) SISA 15 KWH / 51606099574477551622",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108617",
                    "waktu_lapor": "01/02/2023 23:49:40",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675295380,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YELIS",
                    "alamat_pelapor": "JALAN PELAJAR NO 03 KECAMATAN MEDAN KOTA, PROVINSI SUMATERA UTARA",
                    "no_telp_pelapor": "081370173366",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 188.",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020108623",
                    "waktu_lapor": "01/02/2023 23:50:51",
                    "waktu_response": "02/02/2023 00:32:54",
                    "waktu_recovery": "02/02/2023 00:34:27",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 2523,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad tahir",
                    "alamat_pelapor": "jl sandubaya",
                    "no_telp_pelapor": "6287852837090",
                    "keterangan_pelapor": "token listrik tidak bisa masuk / keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020108630",
                    "waktu_lapor": "01/02/2023 23:52:26",
                    "waktu_response": "02/02/2023 05:37:58",
                    "waktu_recovery": "02/02/2023 07:21:10",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 20732,
                    "durasi_recovery_time": 6192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad revaldy",
                    "alamat_pelapor": "JL TK HANDAYANI DS BALIASE No.",
                    "no_telp_pelapor": "6285331968907",
                    "keterangan_pelapor": "sy tidak bisa memasukkan token..token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020108631",
                    "waktu_lapor": "01/02/2023 23:53:07",
                    "waktu_response": "01/02/2023 23:55:31",
                    "waktu_recovery": "02/02/2023 05:13:23",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 19072,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wisnu Ariawan",
                    "alamat_pelapor": "JL SWADAYA 12 No. RT.9 RW.1 PULO GEBAN",
                    "no_telp_pelapor": "6285879073831",
                    "keterangan_pelapor": "Memasukkan Token Gagal terus. Sudah beli sampai 2x tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108634",
                    "waktu_lapor": "01/02/2023 23:54:37",
                    "waktu_response": "02/02/2023 00:46:50",
                    "waktu_recovery": "02/02/2023 02:02:39",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 3133,
                    "durasi_recovery_time": 4549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hookman PARIS",
                    "alamat_pelapor": "GG PRAMUKASARI III/21 RT.3 RW.8",
                    "no_telp_pelapor": "6281513822318",
                    "keterangan_pelapor": "listrik saya bulan januari dan bulan februari melonjak naik 2* lipat. pdahal pemakain dibulan desember,januari,dan februari sama. bahkan dibulan januari ke februari pengguanan listrik saya kurangi tp tagihan tetep sama 2 kali lipat",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020108636",
                    "waktu_lapor": "01/02/2023 23:55:29",
                    "waktu_response": "02/02/2023 06:08:38",
                    "waktu_recovery": "02/02/2023 06:13:40",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 22389,
                    "durasi_recovery_time": 302,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SARIFIN",
                    "alamat_pelapor": "Jl. Situ Asih No.42",
                    "no_telp_pelapor": "6281808292123",
                    "keterangan_pelapor": "Ini Kenapa Tagihan Saya Semakin Naik Trus ya pak?? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K1223020100630",
                    "waktu_lapor": "01/02/2023 23:56:49",
                    "waktu_response": "02/02/2023 00:15:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 1120,
                    "durasi_recovery_time": 33893042,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI",
                    "alamat_pelapor": "JL PSR I GG KELUARGA NO 61A RT- RW- KEL RENGAS PULAU KEC MEDAN MARELAN KOTA MEDAN ACUAN: -",
                    "no_telp_pelapor": "085362107651",
                    "keterangan_pelapor": "MUTASI_K (G9923020288938:tidak bisa input token ) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN-43. SISA KWH: 79 KWH. NO TOKEN: 27300857111203231760, 57000965957992223573",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020108637",
                    "waktu_lapor": "01/02/2023 23:56:57",
                    "waktu_response": "02/02/2023 06:27:59",
                    "waktu_recovery": "02/02/2023 06:41:30",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 23462,
                    "durasi_recovery_time": 811,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rolando Pardomuan",
                    "alamat_pelapor": "Perum Dayana Residence B4",
                    "no_telp_pelapor": "6281261793988",
                    "keterangan_pelapor": "Sudah beli token, tapi gak bisa diinput dan selalu muncul tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108638",
                    "waktu_lapor": "01/02/2023 23:57:20",
                    "waktu_response": "02/02/2023 00:11:31",
                    "waktu_recovery": "02/02/2023 05:15:45",
                    "jumlah_lapor": 1,
                    "durasi_response_time": 851,
                    "durasi_recovery_time": 18254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ISNANTO",
                    "alamat_pelapor": "JL SAMBISARI 1 PR DUTA KRANJI BLOK A NO. 36B RT. 1/10 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI ",
                    "no_telp_pelapor": "081283775115",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 22 KWH (PTL MENYALA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108643",
                    "waktu_lapor": "01/02/2023 23:58:29",
                    "waktu_response": "01/01/1970 00:00:00",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "jumlah_lapor": 1,
                    "durasi_response_time": -1675295909,
                    "durasi_recovery_time": 1709189971,
                    "status_akhir": "Dalam Proses Manager Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "R.harry sucahyono",
                    "alamat_pelapor": "Jl. Raya Murtajih",
                    "no_telp_pelapor": "6281332601751",
                    "keterangan_pelapor": "saya mau bayar via aplikasi ini tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                }
            ],
            daftarKeluhanResponseTime: [
                {
                    "no_laporan": "K5423020100006",
                    "waktu_lapor": "01/02/2023 00:01:23",
                    "waktu_response": "01/02/2023 00:01:59",
                    "waktu_recovery": "01/02/2023 00:02:52",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Doni",
                    "alamat_pelapor": "JL KH WASYID NO 119 CILEGON No.0 RT.0 RW.0 CILEGON",
                    "no_telp_pelapor": "62895391110909",
                    "keterangan_pelapor": "mohon info terkait prediksi pemakaian tenaga listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRIMA KRAKATAU (TT/TM)"
                },
                {
                    "no_laporan": "K5423020100030",
                    "waktu_lapor": "01/02/2023 00:10:39",
                    "waktu_response": "01/02/2023 01:17:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4012,
                    "durasi_recovery_time": 33978014,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wulan",
                    "alamat_pelapor": "DS OELETA No. RT.3 RW.2 ALAK",
                    "no_telp_pelapor": "6285788900596",
                    "keterangan_pelapor": "MUTASI_K (G9923020187809:pemeriksaan ) - pulsa meter su babunyi .ketong isi gagal terus . apa bisa di konfirmasi kenapa begitu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020100045",
                    "waktu_lapor": "01/02/2023 00:16:57",
                    "waktu_response": "01/02/2023 00:19:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 163,
                    "durasi_recovery_time": 33981485,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "veri susanto",
                    "alamat_pelapor": "JL NURUL HUDA KOMP TERAS HOKILAND No.A6 RT.2 RW.3 DS KAPUR",
                    "no_telp_pelapor": "6282150235722",
                    "keterangan_pelapor": "MUTASI_K (G9923020187794:cek kwh) - tidak bisa membeli vocer listrik,vocer listrik sudah mau habis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020100062",
                    "waktu_lapor": "01/02/2023 00:29:48",
                    "waktu_response": "01/02/2023 01:08:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2337,
                    "durasi_recovery_time": 33978540,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diki wahyudi",
                    "alamat_pelapor": "jl Galunggung amansari RT. 01 rw 01",
                    "no_telp_pelapor": "6285770967966",
                    "keterangan_pelapor": "MUTASI_K (G9923020187796:token gagal) - token di masukan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020100089",
                    "waktu_lapor": "01/02/2023 00:45:30",
                    "waktu_response": "01/02/2023 01:00:27",
                    "waktu_recovery": "01/02/2023 07:53:08",
                    "durasi_response_time": 897,
                    "durasi_recovery_time": 24761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHABATJAKARTA",
                    "alamat_pelapor": "Stasiun Jln. Nyi Raja Permas",
                    "no_telp_pelapor": "6281210701126",
                    "keterangan_pelapor": "NO AGENDA 538319912301199708\\nMOHON PERCEPATAN PASANG BARU ATAS NAMA CFC ST KA BOGOR..KARNA HARI RABU 1 FEBRUARI 2023 GERAI TERSEBUT MAU GRAND OPENING *5 MOHON DAPAT PRIORITAS INVESTASI KAMI DI KOTA BOGOR TSB TKSH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020100102",
                    "waktu_lapor": "01/02/2023 00:51:27",
                    "waktu_response": "01/02/2023 00:56:12",
                    "waktu_recovery": "01/02/2023 01:38:33",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 2541,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heristiawan",
                    "alamat_pelapor": "jln.rumbia",
                    "no_telp_pelapor": "6283879627207",
                    "keterangan_pelapor": "gagal memasukan token,mohon aolusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100119",
                    "waktu_lapor": "01/02/2023 01:02:19",
                    "waktu_response": "01/02/2023 01:20:03",
                    "waktu_recovery": "01/02/2023 01:21:33",
                    "durasi_response_time": 1064,
                    "durasi_recovery_time": 90,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lukmanul hakim",
                    "alamat_pelapor": "perum",
                    "no_telp_pelapor": "6282310131935",
                    "keterangan_pelapor": "beli token gk bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100124",
                    "waktu_lapor": "01/02/2023 01:04:56",
                    "waktu_response": "01/02/2023 01:08:01",
                    "waktu_recovery": "01/02/2023 01:26:35",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 1114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01114200395",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL PORSELEN IV NO.17 RT13/3 KEL.KALI PUTIH KEC.PULO GADUNG JAKTIM (ACUAN : BELAKANG SEKOLAH MUHAMMADIYAH 41)",
                    "no_telp_pelapor": "081511170008",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 25/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN 1 RUMAH PADAM TERKAIT NO. LAPOR G5423012500550. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 28 PADA APP LAMA ID METER LAMA. MOHON DAPAT DIKONVERSI KE APP BARU (14457650860)\\n",
                    "media": "Email",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100125",
                    "waktu_lapor": "01/02/2023 01:06:21",
                    "waktu_response": "01/02/2023 01:09:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 33978480,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sandi trisabda",
                    "alamat_pelapor": "JL MELATI NO.36 BL.A RT 21 RW 01 No.",
                    "no_telp_pelapor": "6281318453324",
                    "keterangan_pelapor": "MUTASI_K (G9923020187805:LISTRIK PADAM) - listrik padam sudah 1 jam",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100142",
                    "waktu_lapor": "01/02/2023 01:15:08",
                    "waktu_response": "01/02/2023 02:14:18",
                    "waktu_recovery": "01/02/2023 05:19:45",
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 11127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "jl kapuk RT 04/03 NO 64 KEL KAPUK KEC CENGKARENG JAKBAR  ACUAN DIBELAKANG KANTOR KELURAHAN / DEKAT PS ALAM RT 04 RW 03 ",
                    "no_telp_pelapor": "087889263485",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK .\\n SEJAK 2 MINGGU LALU ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020100145",
                    "waktu_lapor": "01/02/2023 01:16:35",
                    "waktu_response": "01/02/2023 01:56:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2417,
                    "durasi_recovery_time": 33975653,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "amir hamzah",
                    "alamat_pelapor": "KP JONGJING No. RT.5 RW.3 KEMANISAN",
                    "no_telp_pelapor": "6285777112757",
                    "keterangan_pelapor": "MUTASI_K (G9923020187799:Gagal Input Token ) - tolong di bantu saya mau isi token akan tetapi tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020100170",
                    "waktu_lapor": "01/02/2023 01:31:03",
                    "waktu_response": "01/02/2023 01:45:50",
                    "waktu_recovery": "01/02/2023 01:52:02",
                    "durasi_response_time": 887,
                    "durasi_recovery_time": 372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "putri handayani",
                    "alamat_pelapor": "jln. raya tambelang rt 011/rw006ds. sukarapih ",
                    "no_telp_pelapor": "6285892347148",
                    "keterangan_pelapor": "sering pemadaman sendiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020100174",
                    "waktu_lapor": "01/02/2023 01:38:01",
                    "waktu_response": "01/02/2023 01:39:15",
                    "waktu_recovery": "01/02/2023 01:40:48",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Briana",
                    "alamat_pelapor": "DN PESANTREN PAITON No. RT.3 RW.2",
                    "no_telp_pelapor": "6285232157596",
                    "keterangan_pelapor": "tidak bisa melakukan pengisian token ulang . Dengan kata2 total kWh melebih batas maksimum . solusi dong . ini kan sudah tgl 1 masih blm bisa juga",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100207",
                    "waktu_lapor": "01/02/2023 01:55:19",
                    "waktu_response": "01/02/2023 01:56:28",
                    "waktu_recovery": "01/02/2023 02:53:57",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 3449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heristiawan",
                    "alamat_pelapor": "jln.rumbia",
                    "no_telp_pelapor": "6283879627207",
                    "keterangan_pelapor": "gagal memasukan token,mohon aolusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100215",
                    "waktu_lapor": "01/02/2023 01:57:45",
                    "waktu_response": "01/02/2023 02:01:57",
                    "waktu_recovery": "01/02/2023 02:16:34",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 877,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bangsawan Putra Mandala",
                    "alamat_pelapor": "DK KEL.UBO-UBO No.0 RT.12 RW.4 TERNATE",
                    "no_telp_pelapor": "6282297718086",
                    "keterangan_pelapor": "sudah membali token via mbangkin Bank BNI tapi gagal terus mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020100236",
                    "waktu_lapor": "01/02/2023 02:05:12",
                    "waktu_response": "01/02/2023 02:32:32",
                    "waktu_recovery": "01/02/2023 08:50:34",
                    "durasi_response_time": 1640,
                    "durasi_recovery_time": 22682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Johan Waskita",
                    "alamat_pelapor": "JL PASAR RUMPUT No.0 RT.000 RW.00 NAGASARI",
                    "no_telp_pelapor": "6285891703703",
                    "keterangan_pelapor": "Kenapa tagihan kurang lebih sama dengan yang sebelum-sebelumnya, padahal KWH meternya tidak digunakan alias dicabut sementara karena sedang renovasi rumah.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020100298",
                    "waktu_lapor": "01/02/2023 02:40:21",
                    "waktu_response": "01/02/2023 02:47:59",
                    "waktu_recovery": "01/02/2023 06:15:45",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 12466,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "allea ss",
                    "alamat_pelapor": "JL KP. TANJUNG UTARA, RT 17/ RW 07 No.",
                    "no_telp_pelapor": "628567608537",
                    "keterangan_pelapor": "padam.melebihi batas maksimum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOSAMBI"
                },
                {
                    "no_laporan": "K5423020100311",
                    "waktu_lapor": "01/02/2023 02:52:23",
                    "waktu_response": "01/02/2023 02:54:18",
                    "waktu_recovery": "01/02/2023 03:46:07",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 3109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Devi Novita",
                    "alamat_pelapor": "KP BLOKANG No. RT.1 RW.6",
                    "no_telp_pelapor": "6282280965002",
                    "keterangan_pelapor": "tolong ini kenapa belum bisa membeli token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100345",
                    "waktu_lapor": "01/02/2023 03:19:17",
                    "waktu_response": "01/02/2023 03:55:59",
                    "waktu_recovery": "01/02/2023 04:06:56",
                    "durasi_response_time": 2202,
                    "durasi_recovery_time": 657,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAGUS PRAMUDIA",
                    "alamat_pelapor": "Tirtasani royal resort RP 7 no.02",
                    "no_telp_pelapor": "6281252660288",
                    "keterangan_pelapor": "apakah ada pemadaman saat ini di lokasi sekitar saya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020100381",
                    "waktu_lapor": "01/02/2023 04:03:55",
                    "waktu_response": "01/02/2023 04:37:38",
                    "waktu_recovery": "01/02/2023 05:13:28",
                    "durasi_response_time": 2023,
                    "durasi_recovery_time": 2150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusiman",
                    "alamat_pelapor": "jl.sunankalijaga no99 rt/w 06/02",
                    "no_telp_pelapor": "6282199058806",
                    "keterangan_pelapor": "kl di isi token gahal trrus,,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TIMIKA JAYA"
                },
                {
                    "no_laporan": "K5423020100437",
                    "waktu_lapor": "01/02/2023 04:48:32",
                    "waktu_response": "01/02/2023 04:56:58",
                    "waktu_recovery": "01/02/2023 05:14:33",
                    "durasi_response_time": 506,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Renni ayu kusumadewi",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6282190383026",
                    "keterangan_pelapor": "masukin no token tapi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020100444",
                    "waktu_lapor": "01/02/2023 04:53:40",
                    "waktu_response": "01/02/2023 05:42:08",
                    "waktu_recovery": "01/02/2023 05:45:51",
                    "durasi_response_time": 2908,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saleh Renleeuw",
                    "alamat_pelapor": "DESA LABETAWI RT. RW. TUAL",
                    "no_telp_pelapor": "6282399570604",
                    "keterangan_pelapor": "setelah di ganti MCB 2 Amper daya 450 oleh petugas PLN sering mati lampu ketika kulkas di colok sedangkan daya yg di butuhkan kulkas Hanya 130 mohon penjelasannya apakah harus tambah daya atau ada kejanggalan pemasangan MCB. terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA TUAL"
                },
                {
                    "no_laporan": "K5423020100445",
                    "waktu_lapor": "01/02/2023 04:54:33",
                    "waktu_response": "01/02/2023 05:56:37",
                    "waktu_recovery": "01/02/2023 05:59:20",
                    "durasi_response_time": 3724,
                    "durasi_recovery_time": 163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iman Bahtiar",
                    "alamat_pelapor": "KK BUKIT GALUDRA No.15 RT.000 RW.00 CILAME",
                    "no_telp_pelapor": "6281321977283",
                    "keterangan_pelapor": "tgl 28/01/2023 baru beli token 200.000 ...tgl 01/02/2023 sudah sisa 8kwh\\n\\nko bisa gitu...pemakaian regular. dan pembelian 5 bulan terakhir sebesar itu cukup 1 bulan...kenapa sekarang kurang seminggu sudah mau habis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020100446",
                    "waktu_lapor": "01/02/2023 04:56:41",
                    "waktu_response": "01/02/2023 05:32:49",
                    "waktu_recovery": "01/02/2023 08:10:36",
                    "durasi_response_time": 2168,
                    "durasi_recovery_time": 9467,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HOIRUL UMAM",
                    "alamat_pelapor": "JL DSN.TIMUR RT 00 RW 00 No.",
                    "no_telp_pelapor": "6285236273803",
                    "keterangan_pelapor": "Tidak bisa isi pulsa,,,keterangan selalu melebihi batas pembelian kWh meter,,,mohon di bantu,,soalnya mau mati ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020100452",
                    "waktu_lapor": "01/02/2023 05:03:01",
                    "waktu_response": "01/02/2023 06:12:02",
                    "waktu_recovery": "01/02/2023 06:15:47",
                    "durasi_response_time": 4141,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erick Aditya",
                    "alamat_pelapor": "JL KLP PUAN 13 BLK AF6 PR SKTR 1A PKLN BRT No.24 RT.5 RW.12 KLP DUA",
                    "no_telp_pelapor": "6285268083383",
                    "keterangan_pelapor": "9898\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020100453",
                    "waktu_lapor": "01/02/2023 05:03:43",
                    "waktu_response": "01/02/2023 06:19:51",
                    "waktu_recovery": "01/02/2023 06:49:55",
                    "durasi_response_time": 4568,
                    "durasi_recovery_time": 1804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isep mulyana",
                    "alamat_pelapor": "kp. krajan rt 10 rw 008 no. 15",
                    "no_telp_pelapor": "6281285338411",
                    "keterangan_pelapor": "mau isi token ga bisa, no pelnggan diblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020100457",
                    "waktu_lapor": "01/02/2023 05:05:37",
                    "waktu_response": "01/02/2023 05:20:09",
                    "waktu_recovery": "01/02/2023 07:17:40",
                    "durasi_response_time": 872,
                    "durasi_recovery_time": 7051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020100463",
                    "waktu_lapor": "01/02/2023 05:07:37",
                    "waktu_response": "01/02/2023 06:06:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3506,
                    "durasi_recovery_time": 33960702,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aep Apriatna",
                    "alamat_pelapor": "Bumi sukalarang permai blok e2",
                    "no_telp_pelapor": "6285319151343",
                    "keterangan_pelapor": "MUTASI_K (G9923020187835:tindak lanjut yantek) - tidak bisa memasukan token listrik.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAJA"
                },
                {
                    "no_laporan": "K5423020100474",
                    "waktu_lapor": "01/02/2023 05:16:39",
                    "waktu_response": "01/02/2023 06:28:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4293,
                    "durasi_recovery_time": 33959373,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "adnan hijrah gunawan",
                    "alamat_pelapor": "jl KH Abdullah Sungon RT 22 RW6",
                    "no_telp_pelapor": "6285707359319",
                    "keterangan_pelapor": "MUTASI_K (G9923020187855:perlu ct) - tidak bisa isi token, muncul tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020100482",
                    "waktu_lapor": "01/02/2023 05:22:10",
                    "waktu_response": "01/02/2023 05:42:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1208,
                    "durasi_recovery_time": 33962127,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISMAIL MARSUKI",
                    "alamat_pelapor": "DS KEDUNGTURI BLOK RAVINO III No.17 RT.0 RW.0 TAMAN",
                    "no_telp_pelapor": "62811202299",
                    "keterangan_pelapor": "MUTASI_K (G9923020187908:minta dicek) - meteran nyala kelip2 merah & aliran listriknya sering mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020100483",
                    "waktu_lapor": "01/02/2023 05:22:33",
                    "waktu_response": "01/02/2023 05:24:07",
                    "waktu_recovery": "01/02/2023 09:08:48",
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 13481,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amelia niko",
                    "alamat_pelapor": "PR VILA GUNUNG LESTARI E1/28 No. JOMBANG",
                    "no_telp_pelapor": "6281385346454",
                    "keterangan_pelapor": "Saya beli token 500rb lewat shoppee tapi tidak menerima nomor tokennya. saya beli beberapa hari lalu. tolong dibantu nomor tokennya tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100489",
                    "waktu_lapor": "01/02/2023 05:25:21",
                    "waktu_response": "01/02/2023 06:26:13",
                    "waktu_recovery": "01/02/2023 06:28:41",
                    "durasi_response_time": 3652,
                    "durasi_recovery_time": 148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hayuu Soraya",
                    "alamat_pelapor": "blok kamas2 desa keduanan ",
                    "no_telp_pelapor": "6283169840428",
                    "keterangan_pelapor": "knpa listrik di rmah saya naik trus byrnya\\npdhal pmkaian tdk ada kulkas hnya mjikom dan snyo aja¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020100492",
                    "waktu_lapor": "01/02/2023 05:26:54",
                    "waktu_response": "01/02/2023 06:19:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3165,
                    "durasi_recovery_time": 33959886,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "desi natalia",
                    "alamat_pelapor": "DN 1 PEKALONGAN No. RT.12 RW.4 PEKALONGAN",
                    "no_telp_pelapor": "6282377489134",
                    "keterangan_pelapor": "MUTASI_K (G9923020187847:mohon pastikan kelokasi) - meteran tidak dapat di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKADANA (LAMPUNG)"
                },
                {
                    "no_laporan": "K5423020100495",
                    "waktu_lapor": "01/02/2023 05:29:42",
                    "waktu_response": "01/02/2023 05:43:57",
                    "waktu_recovery": "01/02/2023 07:43:43",
                    "durasi_response_time": 855,
                    "durasi_recovery_time": 7186,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gus Sanjaya",
                    "alamat_pelapor": "Jl. Barata Jaya XXI No.22",
                    "no_telp_pelapor": "6282228544479",
                    "keterangan_pelapor": "pengisian token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020100499",
                    "waktu_lapor": "01/02/2023 05:32:20",
                    "waktu_response": "01/02/2023 06:01:27",
                    "waktu_recovery": "01/02/2023 06:08:03",
                    "durasi_response_time": 1747,
                    "durasi_recovery_time": 396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arifin Bjm",
                    "alamat_pelapor": "JL SIMPATI TEGAL ARUM No. RT.44 RW.9 SYAMSUDINN",
                    "no_telp_pelapor": "6281349401989",
                    "keterangan_pelapor": "Saya ingin menurunkan Daya Listrik Dari 1300 Ke 900",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020100500",
                    "waktu_lapor": "01/02/2023 05:32:51",
                    "waktu_response": "01/02/2023 05:55:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1378,
                    "durasi_recovery_time": 33961316,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sofwanduri",
                    "alamat_pelapor": "dsn: sidorejo RT/RW 06/07 desa:",
                    "no_telp_pelapor": "6282133012533",
                    "keterangan_pelapor": "MUTASI_K (G9923020187826:Di isi token tidak bisa. kwa melebihi batas..padahal mhn minta TC) - Di isi token tidak bisa. kwa melebihi batas..padahal mhn minta TC",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5423020100503",
                    "waktu_lapor": "01/02/2023 05:35:29",
                    "waktu_response": "01/02/2023 05:42:36",
                    "waktu_recovery": "01/02/2023 05:56:44",
                    "durasi_response_time": 427,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FRANGKI",
                    "alamat_pelapor": "KP TELUKPUCUNG KEC.BEKASI UTARA 0   RT-1 / RW-2",
                    "no_telp_pelapor": "085312795555",
                    "keterangan_pelapor": "MOHON UNTUK PENJELASAN INFORMASI TERKAIT PEMBLOKIRAN TOKEN DENGAN ID PEL 537316533218, YBS MEMINTA INFORMASI LENGKAP SUPAYA BISA DILAPORKAN KE PEMILIK BANGUNAN, YBS ADALAH PENYEWA TOKO TSBT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100506",
                    "waktu_lapor": "01/02/2023 05:37:45",
                    "waktu_response": "01/02/2023 06:21:06",
                    "waktu_recovery": "01/02/2023 07:35:24",
                    "durasi_response_time": 2601,
                    "durasi_recovery_time": 4458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syaifudin",
                    "alamat_pelapor": "DS 643 KOMBA No.0 RT.0 RW.0 LAROMPONG",
                    "no_telp_pelapor": "6285256271388",
                    "keterangan_pelapor": "di app vocer undian saya tidak tampil \\npadahal sebelumnya, semua poin yang saya tukarkan selalu ada, dan saya sudah screenshot semua, ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5423020100507",
                    "waktu_lapor": "01/02/2023 05:37:55",
                    "waktu_response": "01/02/2023 06:28:24",
                    "waktu_recovery": "01/02/2023 09:49:48",
                    "durasi_response_time": 3029,
                    "durasi_recovery_time": 12084,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irma Agustinah",
                    "alamat_pelapor": "Jl. Telaga Raya No.16C RT 017/01",
                    "no_telp_pelapor": "6281314737098",
                    "keterangan_pelapor": "Tidak bisa mengisi Token , apakah bisa naik daya menjadi 1300 ( an.Irma Agustinah mendptkan subsidi PKH dari pemerintah)",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020100509",
                    "waktu_lapor": "01/02/2023 05:39:25",
                    "waktu_response": "01/02/2023 05:53:06",
                    "waktu_recovery": "01/02/2023 06:40:55",
                    "durasi_response_time": 821,
                    "durasi_recovery_time": 2869,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aenun nakiyah",
                    "alamat_pelapor": "Jalan D.I. Pandjaitan",
                    "no_telp_pelapor": "6285752314971",
                    "keterangan_pelapor": "halo selamat pagi saya ingin mengajukan pengaduan temtang pembayaran pln saya kenapa setiap bulannya pembayaran saya naik /\\n200rbuuu sedangkan pemakaian saya sama setiap bulannyaa!!tolong di baikin soalnya tetangga sayaa kmren juga pembayarannya melonjat habis d lapor baru normal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BONTANG"
                },
                {
                    "no_laporan": "K5423020100519",
                    "waktu_lapor": "01/02/2023 05:45:52",
                    "waktu_response": "01/02/2023 06:01:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 913,
                    "durasi_recovery_time": 33961000,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WISNU AGUNG WIBOWO",
                    "alamat_pelapor": "KA RANG TAWANG RT.0 RW.0",
                    "no_telp_pelapor": "6282133832288",
                    "keterangan_pelapor": "MUTASI_K (G9923020187832:buruh yamtwk) - Voltase Turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEDAN"
                },
                {
                    "no_laporan": "K5423020100521",
                    "waktu_lapor": "01/02/2023 05:46:32",
                    "waktu_response": "01/02/2023 05:50:07",
                    "waktu_recovery": "01/02/2023 06:08:41",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 1114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iis marlina",
                    "alamat_pelapor": "Jl. KH. Muchtar Tabrani No.05",
                    "no_telp_pelapor": "6281807766300",
                    "keterangan_pelapor": "gagal terus mengisi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100525",
                    "waktu_lapor": "01/02/2023 05:49:17",
                    "waktu_response": "01/02/2023 05:59:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 628,
                    "durasi_recovery_time": 33961080,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAMSUL ARIFIN",
                    "alamat_pelapor": "dusun stasiun rt 7 rw 3",
                    "no_telp_pelapor": "6282336780744",
                    "keterangan_pelapor": "MUTASI_K (G9923020187828:cek kwh) - kwh meter tidak dikenal dan tidak bisa di isi token, sudah laporan kemarin tetapi tidak ada tindak lanjut",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLAKAH"
                },
                {
                    "no_laporan": "K5423020100546",
                    "waktu_lapor": "01/02/2023 05:56:04",
                    "waktu_response": "01/02/2023 07:02:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3988,
                    "durasi_recovery_time": 33957313,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Femmy Yulina",
                    "alamat_pelapor": "JL JL MERPATI 7 RT9/6 NO37 PESANG",
                    "no_telp_pelapor": "628170086880",
                    "keterangan_pelapor": "MUTASI_K (G9923020187924:oper yantek) - mau tanya utk pindah jalur kabel saat ini agak jauh jd kabel menjuntai terlalu panjang padahal ada tiang listrik tepat depan rumah lebih dekat",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020100549",
                    "waktu_lapor": "01/02/2023 05:57:23",
                    "waktu_response": "01/02/2023 07:18:33",
                    "waktu_recovery": "01/02/2023 07:43:13",
                    "durasi_response_time": 4870,
                    "durasi_recovery_time": 1480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vici dovindi ilyadi ham",
                    "alamat_pelapor": "kabupaten empat lawang ",
                    "no_telp_pelapor": "6285218640465",
                    "keterangan_pelapor": "jangan melaporkan suatu pekerjaan yg tidak sama sekali dilakukan oleh petugas pln ulp tebing tinggi ke pelanggan, saya tidak dapat konfirmasi mengenai laporan saya coba tunjukke buktinya kalo saya sudah dikonfirmasi mengenai laporan saya? percuma kalo ada aplikasi ini masih saja tetap tidak perubahan sama sekali, jadi d tunggu konfirmasi nya ke saya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020100551",
                    "waktu_lapor": "01/02/2023 05:57:27",
                    "waktu_response": "01/02/2023 07:02:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3920,
                    "durasi_recovery_time": 33957298,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "dearnina",
                    "alamat_pelapor": "Jl. H. Amit No.43",
                    "no_telp_pelapor": "6281292222498",
                    "keterangan_pelapor": "MUTASI_K (G9923020187876:setempat padam) - Baru kemarin 30-Jan mati lampu Dr jam 11-17 eh..... ini pagi² mati lampu lagi. Tolong Cek pengaduan saya, bulan ini sudah berapa kali pemadaman di daerah saya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020100552",
                    "waktu_lapor": "01/02/2023 05:57:29",
                    "waktu_response": "01/02/2023 07:03:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3934,
                    "durasi_recovery_time": 33957282,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "syam",
                    "alamat_pelapor": "JL MAKAM DROAK KEC. PONDOK AREN No.0 RT.3 RW.1 PERIGI BR",
                    "no_telp_pelapor": "6285719359980",
                    "keterangan_pelapor": "MUTASI_K (G9923020187877:tdk bisa isi token) - kwh dengan No. 36003226366 tidak bisa diisi token dan selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020100554",
                    "waktu_lapor": "01/02/2023 05:59:21",
                    "waktu_response": "01/02/2023 06:01:47",
                    "waktu_recovery": "01/02/2023 09:16:54",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 11707,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL H KAMANG NO 0 RT 8 RW 10 KEL PONDOK LABU KEC CILANDAK JAKARTA SELATAN",
                    "no_telp_pelapor": "082143531437",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 12/02/22 PELANGGAN DATANG KE UNIT UTK PENGAJUAN APP EXIM DAN DITERIMA OLEH PETUGAS AN IBU RIA DAN TELAH DISETUJUI UTK PERMOHONANNYA PADA TGL 22/11/22. NAMUN HINGGA KINI BLM MENDAPATKAN NO REGISTER PEMBAYARANNYA",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100557",
                    "waktu_lapor": "01/02/2023 05:59:53",
                    "waktu_response": "01/02/2023 06:47:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2844,
                    "durasi_recovery_time": 33958228,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lussy Anawati",
                    "alamat_pelapor": "DS LEDOK KUL RT24/2 No.2 RT. 0 RW. 0 JETAK",
                    "no_telp_pelapor": "6281297222955",
                    "keterangan_pelapor": "MUTASI_K (G9923020187865:kwh periksa mohon bantuannya) - Muncul tulisan PERIKSA saat akan mengisi ulang token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020100558",
                    "waktu_lapor": "01/02/2023 06:00:33",
                    "waktu_response": "01/02/2023 06:07:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 416,
                    "durasi_recovery_time": 33960616,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bidin Habsyie",
                    "alamat_pelapor": "JL IR. H. JUANDA No.290 RT.2 RW.5 PATOKAN KR",
                    "no_telp_pelapor": "6281234800234",
                    "keterangan_pelapor": "MUTASI_K (G9923020187834:isi token gagal terus) - saldo kepotong 2 kali \\npulsa token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100559",
                    "waktu_lapor": "01/02/2023 06:00:36",
                    "waktu_response": "01/02/2023 06:16:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 964,
                    "durasi_recovery_time": 33960065,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sunaryo , ATLM",
                    "alamat_pelapor": "Jl.MT.Haryono Gg.II, Rt.19, Rw.03, Kel.Badean, Bondowoso",
                    "no_telp_pelapor": "6282132913707",
                    "keterangan_pelapor": "MUTASI_K (G9923020187846:app) - Gagal masukkan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BONDOWOSO"
                },
                {
                    "no_laporan": "K5423020100560",
                    "waktu_lapor": "01/02/2023 06:00:52",
                    "waktu_response": "01/02/2023 06:10:10",
                    "waktu_recovery": "01/02/2023 06:14:51",
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sihas Sihas",
                    "alamat_pelapor": "DN TAMBENG AMBAT TLANAKAN No.0 AMBAT",
                    "no_telp_pelapor": "6285231630690",
                    "keterangan_pelapor": "selalu gagal masukin token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100565",
                    "waktu_lapor": "01/02/2023 06:02:15",
                    "waktu_response": "01/02/2023 06:28:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1569,
                    "durasi_recovery_time": 33959361,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Insan Kamil",
                    "alamat_pelapor": "JL JL. MANGGA NO. 105 No.",
                    "no_telp_pelapor": "6281907527773",
                    "keterangan_pelapor": "MUTASI_K (G9923020187857:perlu cek) - nilai pengukuran arus T-N = 0 (tegangan tidak ada)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020100574",
                    "waktu_lapor": "01/02/2023 06:06:52",
                    "waktu_response": "01/02/2023 06:24:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1080,
                    "durasi_recovery_time": 33959573,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muslimin",
                    "alamat_pelapor": "kebon candi dusun kebon sawo",
                    "no_telp_pelapor": "6285736668464",
                    "keterangan_pelapor": "MUTASI_K (G9923020187863:Meter rusak) - token tidak bisa masuk momer sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020100580",
                    "waktu_lapor": "01/02/2023 06:09:51",
                    "waktu_response": "01/02/2023 06:16:08",
                    "waktu_recovery": "01/02/2023 08:53:41",
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 9453,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "venny marda dengah",
                    "alamat_pelapor": "JL JL BATU KARANG JP-8227 No.0",
                    "no_telp_pelapor": "6281340223879",
                    "keterangan_pelapor": "foto meteran utk update pembayaran, karena sdh mau bayar tapi blm ada tagihan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JAYAPURA"
                },
                {
                    "no_laporan": "K5423020100585",
                    "waktu_lapor": "01/02/2023 06:12:19",
                    "waktu_response": "01/02/2023 06:23:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 33959652,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Roy",
                    "alamat_pelapor": "DN ACCENAN No.",
                    "no_telp_pelapor": "6287863490740",
                    "keterangan_pelapor": "MUTASI_K (G9923020187849:gangguan, meter terkena petir) - METER KENAK PETIR",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020100586",
                    "waktu_lapor": "01/02/2023 06:12:20",
                    "waktu_response": "01/02/2023 06:14:40",
                    "waktu_recovery": "01/02/2023 06:18:02",
                    "durasi_response_time": 140,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SYAHRUL MAWARDI",
                    "alamat_pelapor": "JL DSN BATU AMPAR No.",
                    "no_telp_pelapor": "6285257001485",
                    "keterangan_pelapor": "ada bacaaan terputus daya Listrik mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100587",
                    "waktu_lapor": "01/02/2023 06:12:42",
                    "waktu_response": "01/02/2023 07:13:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3640,
                    "durasi_recovery_time": 33956663,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Tholib",
                    "alamat_pelapor": "DK GAMBILANGU KEL DESA SUMBERREJO No.0 RT.2 RW.9 KALIWUNGU",
                    "no_telp_pelapor": "6289665547027",
                    "keterangan_pelapor": "MUTASI_K (G9923020187883:token gagal) - beli token listrik dimasukan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENDAL"
                },
                {
                    "no_laporan": "K5323020100016",
                    "waktu_lapor": "01/02/2023 06:13:03",
                    "waktu_response": "01/02/2023 06:15:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 133,
                    "durasi_recovery_time": 33960149,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP",
                    "alamat_pelapor": "JL CIKANYERE PR FIRDAUS REGENCY NO. 10-11 KEL SUKA MANAH KEC CIPEDES KOTA TASIKMALAYA / BELAKANG RUMAH PALE ",
                    "no_telp_pelapor": "081323606162",
                    "keterangan_pelapor": "MUTASI_K (G9923020187845:TIDAK BISA INPUT TOKEN) - \\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM  97.31 KWH  / 56600746277\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020100588",
                    "waktu_lapor": "01/02/2023 06:13:10",
                    "waktu_response": "01/02/2023 07:00:24",
                    "waktu_recovery": "01/02/2023 07:02:11",
                    "durasi_response_time": 2834,
                    "durasi_recovery_time": 107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUMANI",
                    "alamat_pelapor": "XX Pr.SAHURI (A.17) No.0 RT. RW.",
                    "no_telp_pelapor": "6281335309965",
                    "keterangan_pelapor": "kenapa tagihan listrik saya bulan ini membengkak sampai 200ribuan ya..biasanya paling tinggi juga cuma sampa 150ribuan\\npemakaian seperti biasa dan tidak ada penambahan perangkat elektronik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMBAS"
                },
                {
                    "no_laporan": "K5423020100590",
                    "waktu_lapor": "01/02/2023 06:13:48",
                    "waktu_response": "01/02/2023 06:43:06",
                    "waktu_recovery": "01/02/2023 08:52:12",
                    "durasi_response_time": 1758,
                    "durasi_recovery_time": 7746,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iit Saputra",
                    "alamat_pelapor": "XX TANJUNG AUR RT4/II KT TANGAH No.0 RW.",
                    "no_telp_pelapor": "6287894531981",
                    "keterangan_pelapor": "Tagihan listrik bulan februari 2023 berbeda dengan catat meter yang saya lakukan, pemakaian saya sesuai dengan catat meter adalah 244 kwh, sedangkan di tagihan sekarang pemakaian menjadi 271 kwh. Berikut saya lampirkan capture catat meter bulan januari 2023",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020100592",
                    "waktu_lapor": "01/02/2023 06:14:05",
                    "waktu_response": "01/02/2023 06:19:03",
                    "waktu_recovery": "01/02/2023 06:21:51",
                    "durasi_response_time": 298,
                    "durasi_recovery_time": 168,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAHAB",
                    "alamat_pelapor": "DN KOBASANAH PANGBATOK No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285920003113",
                    "keterangan_pelapor": "MOHON BANTUANYA KEPADA BAPAK PLN YG TERHORMAT GAGAL TERUS MASUKAN TOKEN LISTRIK ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100603",
                    "waktu_lapor": "01/02/2023 06:18:25",
                    "waktu_response": "01/02/2023 06:19:41",
                    "waktu_recovery": "01/02/2023 06:35:06",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 925,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Herdana",
                    "alamat_pelapor": "Jl. Tanggulun Barat",
                    "no_telp_pelapor": "6283148451596",
                    "keterangan_pelapor": "mohon adanya perbaikan PJU terpasang yg lama tdk berpungsi di wilayah RW.03, tks...¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020100604",
                    "waktu_lapor": "01/02/2023 06:18:28",
                    "waktu_response": "01/02/2023 06:56:43",
                    "waktu_recovery": "01/02/2023 08:56:50",
                    "durasi_response_time": 2295,
                    "durasi_recovery_time": 7207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Ekawati",
                    "alamat_pelapor": "Jalan Macanda",
                    "no_telp_pelapor": "6282349021145",
                    "keterangan_pelapor": "Saya telah pengajuan penyambungan baru di aplikasi PLN Mobile sejak tanggal 2 desember tapi sampai sekarang tanggal 1 februari belum ada progres. apa karena material kabelnya masih belum tersedia ? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100605",
                    "waktu_lapor": "01/02/2023 06:18:57",
                    "waktu_response": "01/02/2023 06:44:09",
                    "waktu_recovery": "01/02/2023 08:42:14",
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 7085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "arsayuto",
                    "alamat_pelapor": "kombang",
                    "no_telp_pelapor": "6287751069021",
                    "keterangan_pelapor": "saya beli token listrik di masukkan gagal terus minta tolong solosinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020100606",
                    "waktu_lapor": "01/02/2023 06:19:13",
                    "waktu_response": "01/02/2023 06:52:24",
                    "waktu_recovery": "01/02/2023 07:55:52",
                    "durasi_response_time": 1991,
                    "durasi_recovery_time": 3808,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elin mulinda",
                    "alamat_pelapor": "kp yayasan RT 18 RW 03",
                    "no_telp_pelapor": "6285723291371",
                    "keterangan_pelapor": "kenapa memasukan kode token gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020100611",
                    "waktu_lapor": "01/02/2023 06:20:11",
                    "waktu_response": "01/02/2023 07:04:49",
                    "waktu_recovery": "01/02/2023 07:06:23",
                    "durasi_response_time": 2678,
                    "durasi_recovery_time": 94,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede maesaroh",
                    "alamat_pelapor": "GG ASTANAJAPURA No.0 RT.000 RW.00 AST JAPURA",
                    "no_telp_pelapor": "6289679996533",
                    "keterangan_pelapor": "biaya tagihan terlalu besar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020100614",
                    "waktu_lapor": "01/02/2023 06:21:22",
                    "waktu_response": "01/02/2023 06:38:40",
                    "waktu_recovery": "01/02/2023 06:48:02",
                    "durasi_response_time": 1038,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "titian komalasandi",
                    "alamat_pelapor": "DN MONTONG MEN No.00 RT.0 RW.0",
                    "no_telp_pelapor": "6285333341408",
                    "keterangan_pelapor": "gagal saat input token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100616",
                    "waktu_lapor": "01/02/2023 06:22:25",
                    "waktu_response": "01/02/2023 06:29:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 423,
                    "durasi_recovery_time": 33959297,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Meo Dora",
                    "alamat_pelapor": "JL IMAM BONJOL No.0 ENDE UTARA",
                    "no_telp_pelapor": "6281398309882",
                    "keterangan_pelapor": "MUTASI_K (G9923020187858:cek yantek) - arus bocor ke atap(seng) rumah.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ENDE"
                },
                {
                    "no_laporan": "K5423020100617",
                    "waktu_lapor": "01/02/2023 06:23:09",
                    "waktu_response": "01/02/2023 07:03:11",
                    "waktu_recovery": "01/02/2023 08:56:46",
                    "durasi_response_time": 2402,
                    "durasi_recovery_time": 6815,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK TUDIONO",
                    "alamat_pelapor": "JL. SUMATRA PR VILLA BTR REGENCY BL G7 NO 25     RT-5 / RW-12 KC PD AREN KL PD KACANG TIMUR | BERDEKATAN DENGAN KOLAM RENANG ",
                    "no_telp_pelapor": "081383086295",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23  BERIKUT BK TELAH DILUNASI VIA BANK BCA .  PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020100618",
                    "waktu_lapor": "01/02/2023 06:23:04",
                    "waktu_response": "01/02/2023 06:25:11",
                    "waktu_recovery": "01/02/2023 07:34:22",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 4151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Maulana",
                    "alamat_pelapor": "JL SAWAH LEMPAY No. RT.3 RW.8 ARGASARI",
                    "no_telp_pelapor": "6281995662589",
                    "keterangan_pelapor": "token ga bisa di isi dan gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K3223020100025",
                    "waktu_lapor": "01/02/2023 06:24:10",
                    "waktu_response": "01/02/2023 06:52:15",
                    "waktu_recovery": "01/02/2023 07:59:28",
                    "durasi_response_time": 1685,
                    "durasi_recovery_time": 4033,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SAFA ",
                    "alamat_pelapor": "JL H BOTIM KEC RT-9 / RW-16 NO. 61 KEL PONDOK MELATI KEC. JATI RAHAYU KOTA BEKASI ",
                    "no_telp_pelapor": "083873142967",
                    "keterangan_pelapor": "GAGAL MELAKUKAN PENGINPUTAN TOKEN, VKRN 43, TIDAK DIKETAHUI SISA KWH ( PTL TIDAK PADAM) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100624",
                    "waktu_lapor": "01/02/2023 06:24:02",
                    "waktu_response": "01/02/2023 07:14:06",
                    "waktu_recovery": "01/02/2023 07:16:48",
                    "durasi_response_time": 3004,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titin",
                    "alamat_pelapor": "DS TITI BESI BT.SERANGAN",
                    "no_telp_pelapor": "6285360014928",
                    "keterangan_pelapor": "Migrasi dan Perubahan daya belum di pasang sudah di lunasi tgl 26 dgn register 1221517010734 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNGPURA"
                },
                {
                    "no_laporan": "K5423020100625",
                    "waktu_lapor": "01/02/2023 06:24:06",
                    "waktu_response": "01/02/2023 06:47:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1388,
                    "durasi_recovery_time": 33958231,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yasmin zulkifli",
                    "alamat_pelapor": "DS SEGENAK RT. RW. MENINTING",
                    "no_telp_pelapor": "6281998067218",
                    "keterangan_pelapor": "MUTASI_K (G9923020187866:padam) - token masih tapi listrik tidak menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020100626",
                    "waktu_lapor": "01/02/2023 06:24:27",
                    "waktu_response": "01/02/2023 06:28:38",
                    "waktu_recovery": "01/02/2023 07:03:20",
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 2082,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuditiar",
                    "alamat_pelapor": "PR TRUST RESIDENCE I - 11 No.- BLURU KIDU",
                    "no_telp_pelapor": "6285258692333",
                    "keterangan_pelapor": "kwh tidak bisa diisi token, pesan di token selalu gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020100628",
                    "waktu_lapor": "01/02/2023 06:26:08",
                    "waktu_response": "01/02/2023 06:27:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 33959399,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Donny Febriawan",
                    "alamat_pelapor": "DN BONTOTANAE No.0 RT.0 RW.0 BT RAJA",
                    "no_telp_pelapor": "6285756670030",
                    "keterangan_pelapor": "MUTASI_K (G9923020187850:fungsi yanggu) - vocer gagal masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020100629",
                    "waktu_lapor": "01/02/2023 06:27:23",
                    "waktu_response": "01/02/2023 07:40:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4396,
                    "durasi_recovery_time": 33955026,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Rofi",
                    "alamat_pelapor": "ngemplik wetan RT 03 RW 02",
                    "no_telp_pelapor": "6285727176213",
                    "keterangan_pelapor": "MUTASI_K (G9923020188388:gagal) - pembelian token listrik gagal terus & saldo belum kembali.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020100630",
                    "waktu_lapor": "01/02/2023 06:28:11",
                    "waktu_response": "01/02/2023 06:37:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 579,
                    "durasi_recovery_time": 33958795,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "endra pradana",
                    "alamat_pelapor": "JL TIMURAMA B8/05 No.0",
                    "no_telp_pelapor": "6281341919800",
                    "keterangan_pelapor": "MUTASI_K (G9923020187890:tolong di los sementara dulu, sampai petugas yanbung datang.) - tidak bisa isi token karna sudah penambahan daya tapi belum ada petugas yang datang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100631",
                    "waktu_lapor": "01/02/2023 06:28:37",
                    "waktu_response": "01/02/2023 06:59:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1844,
                    "durasi_recovery_time": 33957504,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi Pm",
                    "alamat_pelapor": "JL MT HARYONO 73 RT1/4 No.0 RT.1 RW.4 MANAHAN",
                    "no_telp_pelapor": "6285727297834",
                    "keterangan_pelapor": "MUTASI_K (G9923020187875:gangguan) - Meteran ada tulisan Periksa...mau isi pls tidak bisa masuk,pls mau habis...alarm Meteran nyala.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020100633",
                    "waktu_lapor": "01/02/2023 06:29:32",
                    "waktu_response": "01/02/2023 07:45:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4575,
                    "durasi_recovery_time": 33954718,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kartini candra kirana",
                    "alamat_pelapor": "JL CITARUM No. 0 RT.002 RW.04 CRGRINTING",
                    "no_telp_pelapor": "6282331863287",
                    "keterangan_pelapor": "MUTASI_K (G9923020187930:kct) - pengisian token gagal lebih 3x",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020100635",
                    "waktu_lapor": "01/02/2023 06:32:54",
                    "waktu_response": "01/02/2023 06:47:11",
                    "waktu_recovery": "01/02/2023 07:24:55",
                    "durasi_response_time": 857,
                    "durasi_recovery_time": 2264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Halimatussadiyah insan sandhi",
                    "alamat_pelapor": "KP RENGAS BANDUNG No. RT.2 RW.4 KARANG SAM",
                    "no_telp_pelapor": "6281585439855",
                    "keterangan_pelapor": "tidak bisa ngisi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100636",
                    "waktu_lapor": "01/02/2023 06:33:12",
                    "waktu_response": "01/02/2023 06:42:54",
                    "waktu_recovery": "01/02/2023 07:25:35",
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 2561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dewi rahmatia kasim",
                    "alamat_pelapor": "DK KEL.MARIKURUBU No.0 RT.12 RW.6 TERNATE",
                    "no_telp_pelapor": "6282290586260",
                    "keterangan_pelapor": "isi pulsa token lewat dana. pas d isi d meteran malah gagal. udh d coba 5x",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5523020100056",
                    "waktu_lapor": "01/02/2023 06:33:26",
                    "waktu_response": "01/02/2023 07:09:12",
                    "waktu_recovery": "01/02/2023 07:17:47",
                    "durasi_response_time": 2146,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDWARD GONI",
                    "alamat_pelapor": " JL PASAR BARU BARAT  RT 1 RW 3 KEL KOTA BARU KEC ALOK TIMUR KAB SIKA LOKASI : DEPAN TOKO ASIA. APDA TOKO KETAP  JAYA MOTOR ",
                    "no_telp_pelapor": "081353964777",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA Blocking dikarenakan kWh Hilang . SISA PULSA : -  KWH ( PTL MENYALA )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020100638",
                    "waktu_lapor": "01/02/2023 06:33:49",
                    "waktu_response": "01/02/2023 07:13:17",
                    "waktu_recovery": "01/02/2023 08:36:49",
                    "durasi_response_time": 2368,
                    "durasi_recovery_time": 5012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilda Mardiyah Puteri",
                    "alamat_pelapor": "Jl. Andong II No.20",
                    "no_telp_pelapor": "6282283210440",
                    "keterangan_pelapor": "Saya melakukan pembelian token pada 31 januari 2023, tetapi nomor token yang diberikan salah, sehingga tertulis gagal pada saat memasukkan nomornya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020100643",
                    "waktu_lapor": "01/02/2023 06:34:39",
                    "waktu_response": "01/02/2023 06:45:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 33958354,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Noor Limpadinie",
                    "alamat_pelapor": "DS PURWOREJO No.0 RT.041 RW.05 PURWOREJO",
                    "no_telp_pelapor": "6281216955903",
                    "keterangan_pelapor": "MUTASI_K (G9923020188023:Periksa) - kwh meter muncul periksa\\n\\nno.wa 083845896598",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DOLOPO"
                },
                {
                    "no_laporan": "K5423020100644",
                    "waktu_lapor": "01/02/2023 06:35:16",
                    "waktu_response": "01/02/2023 07:40:47",
                    "waktu_recovery": "01/02/2023 14:35:11",
                    "durasi_response_time": 3931,
                    "durasi_recovery_time": 24864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Rofi",
                    "alamat_pelapor": "ngemplik wetan rt 03 RW 02",
                    "no_telp_pelapor": "6285727176213",
                    "keterangan_pelapor": "pembelian token gagal terus & saldo belum kembali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020100645",
                    "waktu_lapor": "01/02/2023 06:35:47",
                    "waktu_response": "01/02/2023 06:43:35",
                    "waktu_recovery": "01/02/2023 06:54:55",
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mela",
                    "alamat_pelapor": "Jl. Imam Bonjol II No.118",
                    "no_telp_pelapor": "6285880141526",
                    "keterangan_pelapor": "kenapa isi token selalu gagal tidak bisa terisi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020100647",
                    "waktu_lapor": "01/02/2023 06:36:48",
                    "waktu_response": "01/02/2023 06:59:08",
                    "waktu_recovery": "01/02/2023 08:59:37",
                    "durasi_response_time": 1340,
                    "durasi_recovery_time": 7229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIO HASTRIYANA SURYA ATMADJA",
                    "alamat_pelapor": "DN IV KALIJAGA MUNDU No. RT.2 RW.6 MUNDU",
                    "no_telp_pelapor": "6282130484969",
                    "keterangan_pelapor": "Pembelian token, saldo GO-PAY berkurang, token belum berhasil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020100648",
                    "waktu_lapor": "01/02/2023 06:37:20",
                    "waktu_response": "01/02/2023 06:59:36",
                    "waktu_recovery": "01/02/2023 10:31:31",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 12715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KHOERUL UMAMI",
                    "alamat_pelapor": "Dusun Rangdu II Rt 007/002",
                    "no_telp_pelapor": "6285781615032",
                    "keterangan_pelapor": "tidak bisa beli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5323020100025",
                    "waktu_lapor": "01/02/2023 06:37:44",
                    "waktu_response": "01/02/2023 06:40:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 33958646,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE",
                    "alamat_pelapor": "DN MOTABUIK RT-10 / RW-2 JL MUTUAK NO.0 KEL  FATUKBOT KEC ATAMBUA SELATAN KAB BELU PROV NTT / DKT SKLH ",
                    "no_telp_pelapor": "081246123128",
                    "keterangan_pelapor": "MUTASI_K (G9923020187864:cek le lokasi) - TIDAK BISA ISI TOKEN KET GAGAL KARENA VKRN 43 DENGAN NO METER 32163089496 NO TOKEN 34022461075514754841 PTL MENYALA SISA 16.84 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020100652",
                    "waktu_lapor": "01/02/2023 06:39:14",
                    "waktu_response": "01/02/2023 06:41:55",
                    "waktu_recovery": "01/02/2023 07:45:10",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 3795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayu setiyaji",
                    "alamat_pelapor": "Desa sidomulyo rt 01 rw 01 rumah belakang balaidesa rumah pertama samping lapangan voly kec purwoasri kab kediri",
                    "no_telp_pelapor": "6281252085565",
                    "keterangan_pelapor": "Pak maaf mau tanyak,,listrik saya hari membengkak ya padahal bulan kemarin biasanya saya membayar tidak mencapai 100 an kog kini mencapai 100 an,,apa karna kemarin habis diganti spedo meter ya pak pada bulan desember,  makasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KERTOSONO"
                },
                {
                    "no_laporan": "K5423020100654",
                    "waktu_lapor": "01/02/2023 06:39:46",
                    "waktu_response": "01/02/2023 08:04:22",
                    "waktu_recovery": "01/02/2023 10:47:24",
                    "durasi_response_time": 5076,
                    "durasi_recovery_time": 9782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitrianti",
                    "alamat_pelapor": "jalan koto bawah ,by pass pulai anak aia (belakang sate Mak aciak by pass)",
                    "no_telp_pelapor": "6281365415621",
                    "keterangan_pelapor": "setiap memasukkan nomor token selalu gagal ,sudah 2x kali top up nominal 50 rb,tetap gagal. Udah di reset 00+ enter tampil begini seperti difoto .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K1423020100035",
                    "waktu_lapor": "01/02/2023 06:39:50",
                    "waktu_response": "01/02/2023 06:52:05",
                    "waktu_recovery": "01/02/2023 07:59:05",
                    "durasi_response_time": 735,
                    "durasi_recovery_time": 4020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TUTIK ",
                    "alamat_pelapor": "JL H. MUHAMAD NO.50 D RT-5 RW-7 KEL JATI WARINGIN KEC PONDOK GEDE KOTA BEKASI ",
                    "no_telp_pelapor": "087883524626",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 41,4 DAN NO TOKEN 01811320570963071746 , INFO PELANGGAN PETUGAS PERNAH MENGECEK APP \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100655",
                    "waktu_lapor": "01/02/2023 06:40:48",
                    "waktu_response": "01/02/2023 06:47:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 402,
                    "durasi_recovery_time": 33958215,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade Heriyanto",
                    "alamat_pelapor": "KP RENGAS BANDUNG No.0 RT.1 RW.4",
                    "no_telp_pelapor": "6285880722312",
                    "keterangan_pelapor": "input token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020100179",
                    "waktu_lapor": "01/02/2023 06:41:41",
                    "waktu_response": "01/02/2023 07:20:44",
                    "waktu_recovery": "01/02/2023 07:22:39",
                    "durasi_response_time": 2343,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU SRI",
                    "alamat_pelapor": "JL RAYA MUNCEN NO KEL MUNCAN KEC SELAT KAB KARANG ASEM // DKT SD 1 MUNCAN",
                    "no_telp_pelapor": "6285792140229",
                    "keterangan_pelapor": "TANGGAL 31-01-2023. TUNGGAKAN REKENING RP 8,894 BERIKUT BK DAN REKENING BERJALAN 2023-01 TELAH DILUNASI VIA BANK SYARIAH BUKOPIN -  PC POS OLEH UNIT TERKAIT, MOHON UNTUK PELANGGAN DIHUBUNGI KARENA INGIN MELAKUKAN PEMBAYARAN AGAR PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5423020100661",
                    "waktu_lapor": "01/02/2023 06:42:52",
                    "waktu_response": "01/02/2023 06:47:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 33958217,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Baiq Maemanah",
                    "alamat_pelapor": "JL BANDA SERAYA JEMPONG BARAT PAGUTAN No.0 RT.0 RW.0 PAGUTAN",
                    "no_telp_pelapor": "6281953003399",
                    "keterangan_pelapor": "MUTASI_K (G9923020187867:ggl tkn) - Tidak bisa isi pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020100662",
                    "waktu_lapor": "01/02/2023 06:43:04",
                    "waktu_response": "01/02/2023 07:58:07",
                    "waktu_recovery": "01/02/2023 08:09:57",
                    "durasi_response_time": 4503,
                    "durasi_recovery_time": 710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade Gunawan",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK F23 No.3 SUKARAGAM",
                    "no_telp_pelapor": "6281288701687",
                    "keterangan_pelapor": "meter listrik kedip lampu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020100674",
                    "waktu_lapor": "01/02/2023 06:46:17",
                    "waktu_response": "01/02/2023 06:57:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 679,
                    "durasi_recovery_time": 33957609,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bidin Habsyie",
                    "alamat_pelapor": "JL IR.H. JUANDA No.290 RT.2 RW.5 PATOKAN KR",
                    "no_telp_pelapor": "6281234800234",
                    "keterangan_pelapor": "MUTASI_K (G9923020187871:isi token gagal terus) - isi token 100 \\nsampe 3 kali isi terpotong saldo\\n token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100679",
                    "waktu_lapor": "01/02/2023 06:48:30",
                    "waktu_response": "01/02/2023 07:04:17",
                    "waktu_recovery": "01/02/2023 07:06:17",
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fariz mukhtar",
                    "alamat_pelapor": "Rumaisha Batik, Jl. Pangeran Walangsungsang, Kec. Pabuaran, Cirebon, Jawa Barat, 45188",
                    "no_telp_pelapor": "628212781182",
                    "keterangan_pelapor": "Tagihan tidak sesuai dengan Stand meter sudah 3bln tagihan amat sangat terlalu mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020100680",
                    "waktu_lapor": "01/02/2023 06:48:33",
                    "waktu_response": "01/02/2023 07:47:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3520,
                    "durasi_recovery_time": 33954632,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "andika dwi rafli fansuri",
                    "alamat_pelapor": "DN JATIPASIR KALIBARU No.- KALIBARU",
                    "no_telp_pelapor": "6285608508004",
                    "keterangan_pelapor": "MUTASI_K (G9923020187927:PERIKSA) - Periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GENTENG"
                },
                {
                    "no_laporan": "K5423020100681",
                    "waktu_lapor": "01/02/2023 06:48:39",
                    "waktu_response": "01/02/2023 08:12:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5028,
                    "durasi_recovery_time": 33953118,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "samuji",
                    "alamat_pelapor": "Bandungan barat ",
                    "no_telp_pelapor": "6285746194325",
                    "keterangan_pelapor": "MUTASI_K (G9923020187960:indikasi KCT) - masukkan token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020100686",
                    "waktu_lapor": "01/02/2023 06:49:57",
                    "waktu_response": "01/02/2023 07:20:43",
                    "waktu_recovery": "01/02/2023 08:51:14",
                    "durasi_response_time": 1846,
                    "durasi_recovery_time": 5431,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FARIDA SUSANTI",
                    "alamat_pelapor": "lapangan selatan",
                    "no_telp_pelapor": "6287849143941",
                    "keterangan_pelapor": "no meter 14442070315 tidak bisa melakukan isi ulang pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100688",
                    "waktu_lapor": "01/02/2023 06:50:37",
                    "waktu_response": "01/02/2023 07:19:14",
                    "waktu_recovery": "01/02/2023 08:09:27",
                    "durasi_response_time": 1717,
                    "durasi_recovery_time": 3013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Sarifin",
                    "alamat_pelapor": "PR GRAND BOULEVARD REGENCY No. RT.0 RW.0",
                    "no_telp_pelapor": "628114054562",
                    "keterangan_pelapor": "permohonan pergeseran KWH meter dan pemindahan kabel sambungan Rumah di BTN Boulevard Blok C86",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5523020100073",
                    "waktu_lapor": "01/02/2023 06:51:14",
                    "waktu_response": "01/02/2023 06:54:17",
                    "waktu_recovery": "01/02/2023 09:03:06",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 7729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JON KENEDY",
                    "alamat_pelapor": "JL FATMAWATI RT 2 RW 1 NO- KEL PONDOK LABU KEC CILANDAK JAKSEL LOKASI PADA TOKO ZIDAN, SEBERANG INDOMARET ",
                    "no_telp_pelapor": "081311408781",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA DIL PREPAID KE P2APST. SISA PULSA : 21.94  KWH ( PTL TIDAK PADAM ). PELANGGAN MELAPOR KEMBALI. CC.54.RATNA_N.CSOI. 07:09 WIB \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100694",
                    "waktu_lapor": "01/02/2023 06:53:16",
                    "waktu_response": "01/02/2023 08:01:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4078,
                    "durasi_recovery_time": 33953791,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Karmila",
                    "alamat_pelapor": "DS BUOYONG No.0 RT.34 RW.8 BUOYONG",
                    "no_telp_pelapor": "6282210492199",
                    "keterangan_pelapor": "MUTASI_K (G9923020187944:Gangguan APP) - gagal memasukan Token pulsa listrik padahal nomor tokennya benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEOK"
                },
                {
                    "no_laporan": "K5423020100695",
                    "waktu_lapor": "01/02/2023 06:53:23",
                    "waktu_response": "01/02/2023 06:57:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 33957615,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Denis Aditia Pamungkas",
                    "alamat_pelapor": "JL CIMARAGAS No.",
                    "no_telp_pelapor": "6285223177763",
                    "keterangan_pelapor": "MUTASI_K (G9923020187872:DI CEK) - METERAN LISTRIK MATI, jepluk setelah mati lampu, pas hidup lagi kaya yang ga kuat. minta diperiksa kekuatannya takutnya ada yang curi listrik dari atas.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020100696",
                    "waktu_lapor": "01/02/2023 06:53:44",
                    "waktu_response": "01/02/2023 07:37:07",
                    "waktu_recovery": "01/02/2023 08:25:32",
                    "durasi_response_time": 2603,
                    "durasi_recovery_time": 2905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didi Wahyudi",
                    "alamat_pelapor": "PR BAROS CITY VIEW No.13 RT.0 RW.0 BAROS",
                    "no_telp_pelapor": "6285352703549",
                    "keterangan_pelapor": "kwh periksa,mau isi token biasa minta kode temper, terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020100698",
                    "waktu_lapor": "01/02/2023 06:55:06",
                    "waktu_response": "01/02/2023 07:49:16",
                    "waktu_recovery": "01/02/2023 08:37:53",
                    "durasi_response_time": 3250,
                    "durasi_recovery_time": 2917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BASUKI",
                    "alamat_pelapor": "JL PATT.BUISN.PARK BLOK C NO 40   RT-- / RW-- KEL MAROSO KEC MAROSO KAB MAROS (SETEMPAT POS PERGUDANGAN)",
                    "no_telp_pelapor": "08113455900",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 17 VKRN 43 (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100699",
                    "waktu_lapor": "01/02/2023 06:55:18",
                    "waktu_response": "01/02/2023 07:58:12",
                    "waktu_recovery": "01/02/2023 08:10:07",
                    "durasi_response_time": 3774,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009186392",
                    "nama_pelapor": "IBU PUTRI ",
                    "alamat_pelapor": "JL KP PASIR KONCI RT 17 RW 6 NO-  KEC CIKARANG SELATAN KEL PASIR SARI KAB BEKASI ACUAN : SEBRANG HOTEL SALTON / SAMPING ALFAMART",
                    "no_telp_pelapor": "02189383041",
                    "keterangan_pelapor": "LEBIH TAGIH, REK FEB STAND AKHIR : 11575  (DATA PADA ACMT : 11575 ) . ANGKA STAND METER 01/02/2023 : 11877 RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN REK FEB 23. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020100700",
                    "waktu_lapor": "01/02/2023 06:55:23",
                    "waktu_response": "01/02/2023 06:57:57",
                    "waktu_recovery": "01/02/2023 11:08:53",
                    "durasi_response_time": 154,
                    "durasi_recovery_time": 15056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": " JL.PRAMUKA JAYA RT.5/14 NO.16 KEL.UTAN KAYU SELATAN KEC.MATRAMAN JAKTIM / DEKAT SMA 31",
                    "no_telp_pelapor": "089673943384",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100702",
                    "waktu_lapor": "01/02/2023 06:55:29",
                    "waktu_response": "01/02/2023 07:45:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3026,
                    "durasi_recovery_time": 33954710,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. YUSUP",
                    "alamat_pelapor": "JL LINGKUNGAN GERDU No. RT.5 RW.5 PAKISTAJI",
                    "no_telp_pelapor": "6287863417510",
                    "keterangan_pelapor": "MUTASI_K (G9923020187931:kct) - isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020100704",
                    "waktu_lapor": "01/02/2023 06:55:41",
                    "waktu_response": "01/02/2023 06:59:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 216,
                    "durasi_recovery_time": 33957508,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "winaji",
                    "alamat_pelapor": "GG ASTANA No.0 RT.000 RW.00 ASTANA",
                    "no_telp_pelapor": "62895333341344",
                    "keterangan_pelapor": "MUTASI_K (G9923020187887:EKS KRN) - tidak bisa input nomer token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5323020100035",
                    "waktu_lapor": "01/02/2023 06:55:45",
                    "waktu_response": "01/02/2023 08:00:10",
                    "waktu_recovery": "01/02/2023 08:01:29",
                    "durasi_response_time": 3865,
                    "durasi_recovery_time": 79,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUTU KARNITA",
                    "alamat_pelapor": "JL SORGA MEKAR PANGGUNG TARUK RT 8 RW 0  DN DINAS SORGA MEKAR SERIRIT PANGPUNG SINGA  KEL LOKAPAKSA KEC.SERIRIT KAB. BULELENG. LOKASI : BALAI DN SORGA MEKAR BWH",
                    "no_telp_pelapor": "082144866291",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN AKAN MENGAJUKAN PERMOHHONAN GESER KWH METER KARENA BANGUNANNYA AKAN DIRENOVASI HARI INI  MOHON KONFIRMASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERIRIT"
                },
                {
                    "no_laporan": "K5423020100706",
                    "waktu_lapor": "01/02/2023 06:56:16",
                    "waktu_response": "01/02/2023 07:44:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2868,
                    "durasi_recovery_time": 33954821,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sugeng",
                    "alamat_pelapor": "srinindito tmr rt4/3 no39",
                    "no_telp_pelapor": "6285727889722",
                    "keterangan_pelapor": "MUTASI_K (G9923020187926:_) - setiap byr perbln banyak trs.terkadang meteran ada setrum..selamagak pakai mesin cuci pmbyr ko sm..mnta meteran ganti baru sesuai.yg asli.mohon ricek pd metran &kabel atas adakh yg msalah..info trims ksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020100707",
                    "waktu_lapor": "01/02/2023 06:56:21",
                    "waktu_response": "01/02/2023 06:57:47",
                    "waktu_recovery": "01/02/2023 09:56:34",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 10727,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Cahaya",
                    "alamat_pelapor": "Jalan Adyaksa 3 No.10",
                    "no_telp_pelapor": "6282188118830",
                    "keterangan_pelapor": "selamat pagi...sy mau bertny kmbl, kapan yah sy rmh sy bs disambung kmbl meteran nya...soalny sdh tgl 1 hr ini dan sy jg sdh melakukan biaya pelunasan pembayaran utk pemasangan ¿ sy harap hri ini bs d segerakan pak...soalny hr ini penyewa yg mau kontrak rmh sy sdh mau masuk...kami sangat membuthkn listrik ¿ terimaksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100708",
                    "waktu_lapor": "01/02/2023 06:56:36",
                    "waktu_response": "01/02/2023 07:09:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 763,
                    "durasi_recovery_time": 33956906,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "zulfi adain",
                    "alamat_pelapor": "DN KALIBENING RT4/1 RT.0 RW.0 00000",
                    "no_telp_pelapor": "6285640828690",
                    "keterangan_pelapor": "MUTASI_K (G9923020187880:meteran gagal diisi token) - meteran gagal diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SALATIGA KOTA"
                },
                {
                    "no_laporan": "K5323020100036",
                    "waktu_lapor": "01/02/2023 06:57:16",
                    "waktu_response": "01/02/2023 07:00:38",
                    "waktu_recovery": "01/02/2023 07:41:38",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 2460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "KK ADIWIRA PERSADA BLOK O NO.21 JL.JAMBU  KEL.NANGGEWER KEC.CIBINONG KAB.BOGOR",
                    "no_telp_pelapor": "08973995403",
                    "keterangan_pelapor": "LEBIH TAGIH POSISI ANGKA STAN METER TGL 1/02/2023:16002",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020100710",
                    "waktu_lapor": "01/02/2023 06:57:21",
                    "waktu_response": "01/02/2023 06:58:22",
                    "waktu_recovery": "01/02/2023 08:20:57",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 4955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reni Haryani",
                    "alamat_pelapor": "KP BABAKAN No. RT.2 RW.3 UJUNG JAYA",
                    "no_telp_pelapor": "6285717356132",
                    "keterangan_pelapor": "pengisian no token kwh gagal terus kenapa ya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUAN"
                },
                {
                    "no_laporan": "K5423020100715",
                    "waktu_lapor": "01/02/2023 07:00:39",
                    "waktu_response": "01/02/2023 07:55:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3284,
                    "durasi_recovery_time": 33954142,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endang Febriyanti",
                    "alamat_pelapor": "JL MAKRAYU No.20A RT.0 RW.0 30 ILIR",
                    "no_telp_pelapor": "62895393085410",
                    "keterangan_pelapor": "MUTASI_K (G9923020188013:gangguan rumah) - kwh tiba tiba mati ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020100717",
                    "waktu_lapor": "01/02/2023 07:01:28",
                    "waktu_response": "01/02/2023 07:11:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 575,
                    "durasi_recovery_time": 33956802,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iwan Setiawan",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6285337121111",
                    "keterangan_pelapor": "MUTASI_K (G9923020187882:Mhn diselesaikan) - kabel meteran terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DOMPU"
                },
                {
                    "no_laporan": "K5423020100718",
                    "waktu_lapor": "01/02/2023 07:02:52",
                    "waktu_response": "01/02/2023 08:13:36",
                    "waktu_recovery": "01/02/2023 11:08:15",
                    "durasi_response_time": 4244,
                    "durasi_recovery_time": 10479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ISMI",
                    "alamat_pelapor": "JL B LAGUAN TERUSAN GG.III NO 15   RT-12 / RW-3 KEL LAGOA KEC KOJA JAKUT (SAMPING BU RT IYOH)",
                    "no_telp_pelapor": "089685828695",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 16,27 (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020100724",
                    "waktu_lapor": "01/02/2023 07:03:24",
                    "waktu_response": "01/02/2023 07:14:24",
                    "waktu_recovery": "01/02/2023 15:13:48",
                    "durasi_response_time": 660,
                    "durasi_recovery_time": 28764,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syukri",
                    "alamat_pelapor": "JL LANDAK BARU LR 5 No.038",
                    "no_telp_pelapor": "6285101424068",
                    "keterangan_pelapor": "Isi pulsa voucher di jawab Gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020100727",
                    "waktu_lapor": "01/02/2023 07:03:44",
                    "waktu_response": "01/02/2023 08:29:37",
                    "waktu_recovery": "01/02/2023 08:57:46",
                    "durasi_response_time": 5153,
                    "durasi_recovery_time": 1689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdurrachman Rifky",
                    "alamat_pelapor": "JL KAV DKI No. RT.5 RW.10",
                    "no_telp_pelapor": "6281212202789",
                    "keterangan_pelapor": "Mohon minta kode temper, ada tulisan periksa di meteran Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5523020100081",
                    "waktu_lapor": "01/02/2023 07:04:02",
                    "waktu_response": "01/02/2023 07:56:20",
                    "waktu_recovery": "01/02/2023 10:01:55",
                    "durasi_response_time": 3138,
                    "durasi_recovery_time": 7535,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003073148",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "PRM. TAMAN MELATI JL. MELATI TIRTA BLOK CC NO. 90 KEL. PENGASINAN KEC. SAWANGAN - DEPOK ",
                    "no_telp_pelapor": "0859106606465",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : UNTUK PEMEMPATAN AC",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020100729",
                    "waktu_lapor": "01/02/2023 07:04:07",
                    "waktu_response": "01/02/2023 07:08:15",
                    "waktu_recovery": "01/02/2023 08:07:23",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 3548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karlina",
                    "alamat_pelapor": "Jl. Raya Lemahabang No.81",
                    "no_telp_pelapor": "6281213803507",
                    "keterangan_pelapor": "KWh meter pra bayar tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100730",
                    "waktu_lapor": "01/02/2023 07:04:10",
                    "waktu_response": "01/02/2023 07:16:27",
                    "waktu_recovery": "01/02/2023 07:25:08",
                    "durasi_response_time": 737,
                    "durasi_recovery_time": 521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul achyat",
                    "alamat_pelapor": "Jl. Suro Mulang Tim. No.12",
                    "no_telp_pelapor": "6289681854420",
                    "keterangan_pelapor": "token sekarat tidak bisa di isi dan tidak bisa produksi ada keterangan (KWH melebihi batas) mksutnya gmna???",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5223020100195",
                    "waktu_lapor": "01/02/2023 07:04:31",
                    "waktu_response": "01/02/2023 08:28:37",
                    "waktu_recovery": "01/02/2023 09:34:53",
                    "durasi_response_time": 5046,
                    "durasi_recovery_time": 3976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "JL. AUR KUNING PR AUR KUNING BLOK J3 NO. 8  RT- / RW- KEL. AIR DINGIN KEC. BUKIT RAYA KOTA PEKANBARU // SAMPING HOLAND BAKERY",
                    "no_telp_pelapor": "081255483048",
                    "keterangan_pelapor": "TGL 28/01/23 TUNGGAKAN REKENING DESEMBER 2022 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI. MOHON PTL DISAMBUNG SESUAI KETENTUAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020100731",
                    "waktu_lapor": "01/02/2023 07:04:50",
                    "waktu_response": "01/02/2023 07:09:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 33956899,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gede Sasmita",
                    "alamat_pelapor": "JL BAKUNG No.0 RT.0 RW.0 ABIAN NANG",
                    "no_telp_pelapor": "6281315204241",
                    "keterangan_pelapor": "MUTASI_K (G9923020187879:kwh periksa) - tidak dapat mengisi token. kwh meter muncul tulisan periksa. mohon untuk diterjukan petugas karena untuk kegiatan yayasan paud. terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K3223020100039",
                    "waktu_lapor": "01/02/2023 07:05:14",
                    "waktu_response": "01/02/2023 07:13:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 516,
                    "durasi_recovery_time": 33956635,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBRAHIM",
                    "alamat_pelapor": "JL. TUN ABD. RAZAK PR. ROYAL SPRING BLOK D3 NO. 011 KEL. SAMATA KEC. SOMBA OPU KAB. GOWA (ACUAN LOKASI : DI DEKAT MASJID NURUL HIDAYAH)",
                    "no_telp_pelapor": "85363388440",
                    "keterangan_pelapor": "TGL. 23/1/2023 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO. LAPORAN GANGGUAN G3223012300395 DAN PELANGGAN MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5323020100040",
                    "waktu_lapor": "01/02/2023 07:05:48",
                    "waktu_response": "01/02/2023 07:09:08",
                    "waktu_recovery": "01/02/2023 07:27:40",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 1112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021728275",
                    "nama_pelapor": "PA DEDEN",
                    "alamat_pelapor": "JL. PAKAR BARAT, KP. KORDON NO. 20 RT 1 RW 6 KEL. CIBURIAL KEC. CIMENYAN KAB. BANDUNG / DEKAT ALFAMART",
                    "no_telp_pelapor": "0222511635",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 13 KWH, NO TOKEN : 4967 7874 6017 9210 6000 DAN 2055 1632 4544 2637 6695, IDPEL 535596381327",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100738",
                    "waktu_lapor": "01/02/2023 07:06:06",
                    "waktu_response": "01/02/2023 07:18:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 33956329,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rama Cholid Efano Putra",
                    "alamat_pelapor": "JL KM 10 MASUK No. SORONG",
                    "no_telp_pelapor": "6282199577405",
                    "keterangan_pelapor": "MUTASI_K (G9923020188004:cek) - Isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020100740",
                    "waktu_lapor": "01/02/2023 07:06:21",
                    "waktu_response": "01/02/2023 07:21:47",
                    "waktu_recovery": "01/02/2023 07:39:07",
                    "durasi_response_time": 926,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IstiQomah Outlet",
                    "alamat_pelapor": "jln raya labeng noreh sreseh ",
                    "no_telp_pelapor": "6287750266444",
                    "keterangan_pelapor": "tidak bisa beli token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020100742",
                    "waktu_lapor": "01/02/2023 07:07:08",
                    "waktu_response": "01/02/2023 07:09:12",
                    "waktu_recovery": "01/02/2023 08:01:58",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Imamul Umam",
                    "alamat_pelapor": "DN NGENTAK RT 1 RW 3 TINGKIR LOR No.",
                    "no_telp_pelapor": "6283842854829",
                    "keterangan_pelapor": "Mohon informasi bapak. Kami sudah pasang baru meteran token.  tp karena ketidak tahuan saya soal golongan listrik. kami pakai tarif A peruntukan rumah tangga. apakah bisa migrasi ke tarif B /tarif untuk usaha umkm?  apa saja syaratnya? kami ada usaha konveksi dan krajinan kayu. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SALATIGA KOTA"
                },
                {
                    "no_laporan": "K5423020100743",
                    "waktu_lapor": "01/02/2023 07:07:11",
                    "waktu_response": "01/02/2023 07:47:52",
                    "waktu_recovery": "01/02/2023 09:56:05",
                    "durasi_response_time": 2441,
                    "durasi_recovery_time": 7693,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YOGI PRASETYO",
                    "alamat_pelapor": "KK GRY ALAM STS T3 No.17 RT.011 RW.10 CILEUNGSI",
                    "no_telp_pelapor": "6285894509114",
                    "keterangan_pelapor": "pulsa listrik tidak bisa masuk selalu menunjukkan indikator gagal/reject",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100747",
                    "waktu_lapor": "01/02/2023 07:07:39",
                    "waktu_response": "01/02/2023 07:41:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2008,
                    "durasi_recovery_time": 33954998,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Budiyanto",
                    "alamat_pelapor": "Jl. Veteran Gang Utama Rt 02 Rw 03 Kudus",
                    "no_telp_pelapor": "6285741249323",
                    "keterangan_pelapor": "MUTASI_K (G9923020187938:tegangam drop) - Kwh PLN kurang stabil, mengakibatkan listrik tidak stabil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020100749",
                    "waktu_lapor": "01/02/2023 07:07:41",
                    "waktu_response": "01/02/2023 07:22:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 883,
                    "durasi_recovery_time": 33956121,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fathoni",
                    "alamat_pelapor": "JL SUMBER ILMU No. RT. 12 RW. 2 GANJARAN",
                    "no_telp_pelapor": "6281615606586",
                    "keterangan_pelapor": "MUTASI_K (G9923020187889:Gangguaj) - Sekring listrik berulangkali berbunyi seperti bunyi ledakan tapi tidak muncul percikan api, setelah berbunyi tercium bau seperti sesutu yg terbakar. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANGLEGI"
                },
                {
                    "no_laporan": "K5423020100750",
                    "waktu_lapor": "01/02/2023 07:07:47",
                    "waktu_response": "01/02/2023 07:48:09",
                    "waktu_recovery": "01/02/2023 09:56:10",
                    "durasi_response_time": 2422,
                    "durasi_recovery_time": 7681,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede Suryadi",
                    "alamat_pelapor": "KK GRY ALAM STS V7 No.9 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6281806488581",
                    "keterangan_pelapor": "kwh baru sering trip / jeplak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100751",
                    "waktu_lapor": "01/02/2023 07:08:01",
                    "waktu_response": "01/02/2023 08:04:53",
                    "waktu_recovery": "01/02/2023 10:48:34",
                    "durasi_response_time": 3412,
                    "durasi_recovery_time": 9821,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "cendekia mauliansyah",
                    "alamat_pelapor": "JL KOTO BAWAH No.0",
                    "no_telp_pelapor": "6285278004444",
                    "keterangan_pelapor": "selalu gagal memasukan no token.sudah 2kali melakukan top up sebesar 50000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K5423020100757",
                    "waktu_lapor": "01/02/2023 07:08:56",
                    "waktu_response": "01/02/2023 07:10:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 33956842,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "susi Lowati",
                    "alamat_pelapor": "karangotok",
                    "no_telp_pelapor": "6285831597018",
                    "keterangan_pelapor": "MUTASI_K (G9923020187881:cek) - pengisian token listrik gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020100761",
                    "waktu_lapor": "01/02/2023 07:09:44",
                    "waktu_response": "01/02/2023 07:19:28",
                    "waktu_recovery": "01/02/2023 08:41:57",
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 4949,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifin Almansyah",
                    "alamat_pelapor": "DS LENTENG TIMUR No. RT. RW. LENTENG",
                    "no_telp_pelapor": "6287777798137",
                    "keterangan_pelapor": "Saya mengalami gagal input token Listrik di kilometer. Indikator kilometer menunjukkan GAGAL padahal saya sudah menginput secara benar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020100764",
                    "waktu_lapor": "01/02/2023 07:10:03",
                    "waktu_response": "01/02/2023 07:36:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1593,
                    "durasi_recovery_time": 33955269,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "norma",
                    "alamat_pelapor": "JL PARE PANRENG No.322",
                    "no_telp_pelapor": "6282347304755",
                    "keterangan_pelapor": "MUTASI_K (G9923020187909:KCT) - gagal token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAPPANG"
                },
                {
                    "no_laporan": "K5423020100770",
                    "waktu_lapor": "01/02/2023 07:10:45",
                    "waktu_response": "01/02/2023 07:38:42",
                    "waktu_recovery": "01/02/2023 07:58:45",
                    "durasi_response_time": 1677,
                    "durasi_recovery_time": 1203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siapa arun",
                    "alamat_pelapor": "PR PURI RANGKAPAN JAYA No. RT.6 RW.1 RANGKAPAN",
                    "no_telp_pelapor": "6287746445987",
                    "keterangan_pelapor": "tidak bisa isi token di karena kan data pelanggan tidak masuk ke database tapi di liat di aplikasi tidak ada masalah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100772",
                    "waktu_lapor": "01/02/2023 07:12:04",
                    "waktu_response": "01/02/2023 07:15:37",
                    "waktu_recovery": "01/02/2023 10:26:42",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 11465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP IRFAN",
                    "alamat_pelapor": "JL KB SAYUR 1 NO.13 RT10/15 KEL.BIDARA CINA KEC.JATINEGARA JAKTIM (ACUAN : DEKAT WARUNG AGEN SARTONO)",
                    "no_telp_pelapor": "082125952008",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020100773",
                    "waktu_lapor": "01/02/2023 07:12:09",
                    "waktu_response": "01/02/2023 07:16:54",
                    "waktu_recovery": "01/02/2023 09:25:30",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 7716,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000729563",
                    "nama_pelapor": "IBU FIA/ BP JUNAIDI",
                    "alamat_pelapor": "PR GRIYA PEKAPIRAN BLOK E1 NO 1 KP CISALAK  RT 1 RW 1 KEL CURUG KEC. CIMANGGIS DEPOK",
                    "no_telp_pelapor": "02155797058",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 55397, APP TGL 20/01/23 = 54105. REKENING TELAH DILUNASI. RUMAH DIHUNI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K5423020100774",
                    "waktu_lapor": "01/02/2023 07:12:01",
                    "waktu_response": "01/02/2023 07:19:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 441,
                    "durasi_recovery_time": 33956303,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muchamad Nurdianzah",
                    "alamat_pelapor": "DS SUKOSARI No. RT.11 RW.4",
                    "no_telp_pelapor": "6287870900970",
                    "keterangan_pelapor": "MUTASI_K (G9923020187888:cek lokasi) - di masuk kan token listrik muncul tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020100775",
                    "waktu_lapor": "01/02/2023 07:12:10",
                    "waktu_response": "01/02/2023 07:15:35",
                    "waktu_recovery": "01/02/2023 09:06:54",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 6679,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIA/niaboci ",
                    "alamat_pelapor": "JL. MARGASATWA. KELURAHAN PD. LABU. JAKARTA SELATAN JL. CILANDAK KKO, KEC PSZ MINGGU JAKARTA 12560",
                    "no_telp_pelapor": "081290227573",
                    "keterangan_pelapor": "TERKAIT K5423013106541. MOHON TINDAKLANJUT DAN PENYELESAIAN. SESUAI INFO PELANGGAN TERDAPAT GALIAN PLN DISEKITAR JL MARGASATWA CILANDAK DAN MENYEBABKAN KEMACETAN. MOHON DITINDAKLANJUTI SESUAI KETENTUAN",
                    "media": "Twitter",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100776",
                    "waktu_lapor": "01/02/2023 07:12:09",
                    "waktu_response": "01/02/2023 08:24:24",
                    "waktu_recovery": "01/02/2023 08:57:18",
                    "durasi_response_time": 4335,
                    "durasi_recovery_time": 1974,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mhd.saleh SH",
                    "alamat_pelapor": "JL PHM.YAMIN SH.NO.426",
                    "no_telp_pelapor": "6285276039122",
                    "keterangan_pelapor": "meteran saya kok berjalan ya dan tetap bayar 55 ribu setiap bulannya padahal itu rmh kosong apakah memang segitu biaya abonemenya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020100778",
                    "waktu_lapor": "01/02/2023 07:12:59",
                    "waktu_response": "01/02/2023 07:15:04",
                    "waktu_recovery": "01/02/2023 08:26:59",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 4315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayu",
                    "alamat_pelapor": "Jl. Sarikaya 1 No.113",
                    "no_telp_pelapor": "6285776505051",
                    "keterangan_pelapor": "gagal terus saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100779",
                    "waktu_lapor": "01/02/2023 07:13:01",
                    "waktu_response": "01/02/2023 07:39:33",
                    "waktu_recovery": "01/02/2023 07:58:52",
                    "durasi_response_time": 1592,
                    "durasi_recovery_time": 1159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LILIS",
                    "alamat_pelapor": "JALAN WAHID KHASIM RT 006/003 NO.33 LIMO DEPOK ",
                    "no_telp_pelapor": "085946509618",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELALUKAN PEMBELIAN TOKEN, PADA P2PST TERTERA BLOCKING PEMBELIAN. PTL PADAM. ",
                    "media": "Email",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100780",
                    "waktu_lapor": "01/02/2023 07:13:03",
                    "waktu_response": "01/02/2023 07:44:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1862,
                    "durasi_recovery_time": 33954820,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rio kurniawan",
                    "alamat_pelapor": "JL BUNUT No.",
                    "no_telp_pelapor": "6282383975059",
                    "keterangan_pelapor": "MUTASI_K (G9923020187921:app rusak) - MCB lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020100781",
                    "waktu_lapor": "01/02/2023 07:13:21",
                    "waktu_response": "01/02/2023 07:38:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1495,
                    "durasi_recovery_time": 33955169,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MURTINI -",
                    "alamat_pelapor": "RT.03/RW.02 dusun 1 naet,nekmese",
                    "no_telp_pelapor": "6282147816510",
                    "keterangan_pelapor": "MUTASI_K (G9923020187910:mohon di tindaklanjuti petugas yantek) - Meter Tdk mnyala SMA skli,saat hujan meter mati hidup, gangguan pada dr Sambungan PD tiang listik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020100782",
                    "waktu_lapor": "01/02/2023 07:13:28",
                    "waktu_response": "01/02/2023 07:16:27",
                    "waktu_recovery": "01/02/2023 07:20:46",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wahyudin",
                    "alamat_pelapor": "DN TALANGBENTANG No. RT.15 RW.2",
                    "no_telp_pelapor": "6285871843043",
                    "keterangan_pelapor": "mohon kirim kode KCT ke nomer wa 085871843043",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020100783",
                    "waktu_lapor": "01/02/2023 07:13:31",
                    "waktu_response": "01/02/2023 07:15:10",
                    "waktu_recovery": "01/02/2023 10:58:43",
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 13413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Harisman",
                    "alamat_pelapor": "KP BOJONG MENTENG No. RT.6 RW.2 BOJONG MEN",
                    "no_telp_pelapor": "6289631851831",
                    "keterangan_pelapor": "Tidak bisa di isi token , padahal sudah bunyi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100784",
                    "waktu_lapor": "01/02/2023 07:13:32",
                    "waktu_response": "01/02/2023 07:16:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 33956460,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syarifuddin Syarif",
                    "alamat_pelapor": "Jl.perumhan golden hill",
                    "no_telp_pelapor": "6282347831376",
                    "keterangan_pelapor": "MUTASI_K (G9923020187886:periksa) - kwh tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5323020100048",
                    "waktu_lapor": "01/02/2023 07:13:45",
                    "waktu_response": "01/02/2023 07:29:45",
                    "waktu_recovery": "01/02/2023 07:34:13",
                    "durasi_response_time": 960,
                    "durasi_recovery_time": 268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000089199106",
                    "nama_pelapor": "BP AGIT",
                    "alamat_pelapor": "JL TERJUN PAYUNG  RT 10 RW 10 NO 5 KEL ARCAMANIK KEC SUKAMISKIN KOTA BANDUNG",
                    "no_telp_pelapor": "0811221818",
                    "keterangan_pelapor": "IDPEL 535713150081 TUNGGAKAN REKENING BREIKUT BK TELAH DILUNASI VIA MANDIRI JAN 2023 TADI MALAM TGL 31/01/2023 MOHON PTL DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5323020100049",
                    "waktu_lapor": "01/02/2023 07:14:31",
                    "waktu_response": "01/02/2023 07:24:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 33956006,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000003409064",
                    "nama_pelapor": "IBU TITA ",
                    "alamat_pelapor": "JL.  IR H JUANDA NO 334 RT-5  RW-7 KEC COBLONG KEL DAGO KOTA BANDUNG / DEPAN BAPEDA ",
                    "no_telp_pelapor": "081312391127",
                    "keterangan_pelapor": "MUTASI_K (G9923020187892:cek kwh) - \\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM SAAT TIDAK MENGETAHUI, 32108484216 / TERKAIT NO K5323013100409",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100788",
                    "waktu_lapor": "01/02/2023 07:15:10",
                    "waktu_response": "01/02/2023 07:29:02",
                    "waktu_recovery": "01/02/2023 08:21:46",
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 3164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imron Bakso bromo",
                    "alamat_pelapor": "DN DAREN No. RT.5 RW.6 NGANTUNGAN",
                    "no_telp_pelapor": "6285748754875",
                    "keterangan_pelapor": "kWh gagal d isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020100794",
                    "waktu_lapor": "01/02/2023 07:16:03",
                    "waktu_response": "01/02/2023 07:42:21",
                    "waktu_recovery": "01/02/2023 07:44:59",
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kiki Ariani",
                    "alamat_pelapor": "GG KANDAM 3 No. RT.0 RW.0 0",
                    "no_telp_pelapor": "6281225058095",
                    "keterangan_pelapor": "kwh meter saya diganti dengan yang baru oleh pihak PLN beberapa waktu yang lalu. saya sudah melakukan catat meter mandiri tgl 24 Januari. seperti biasanya tiap bulan. tapi sampai sekarang tagihan belum keluar. mohon solusinya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K3223020100042",
                    "waktu_lapor": "01/02/2023 07:17:40",
                    "waktu_response": "01/02/2023 08:25:54",
                    "waktu_recovery": "01/02/2023 20:08:26",
                    "durasi_response_time": 4094,
                    "durasi_recovery_time": 42152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAINUDDIN",
                    "alamat_pelapor": "PR.PEDOS UNHAS ANTANG JL. ELEKTRO BLOK D1   NO.171  KEL.  BANGKALA, KEC. MANGGALA, KOTA MAKASSAR, SULAWESI SELATAN ",
                    "no_telp_pelapor": "85399794447",
                    "keterangan_pelapor": "KORESPONDEN :PROSES PB (R1MT/900VA  ) DENGAN NO. REGISTER : 3211112060353, 3211112060354,3211112060355 ,3211112060356,3211112060357  3211112060358 DAN   3211112060359  TGL. 21 JAN 23 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 01 FEB 23 BELUM DI HUNI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100802",
                    "waktu_lapor": "01/02/2023 07:17:45",
                    "waktu_response": "01/02/2023 07:30:37",
                    "waktu_recovery": "01/02/2023 10:48:28",
                    "durasi_response_time": 772,
                    "durasi_recovery_time": 11871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fadhillah",
                    "alamat_pelapor": "TOKO NUR SARI ALAM, JL. SEKUMPUL UJUNG, KEC. INDRASARI",
                    "no_telp_pelapor": "6287865771000",
                    "keterangan_pelapor": "KWH mencapai limit pada tgl 31, namun pada saat ini tanggal 1 Februari tetap tidak bisa melakukan pembelian token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARTAPURA (UIW KALSELTENG)"
                },
                {
                    "no_laporan": "K5423020100806",
                    "waktu_lapor": "01/02/2023 07:19:04",
                    "waktu_response": "01/02/2023 07:41:53",
                    "waktu_recovery": "01/02/2023 07:56:06",
                    "durasi_response_time": 1369,
                    "durasi_recovery_time": 853,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1219843393",
                    "nama_pelapor": "BP. GUNTUR",
                    "alamat_pelapor": "PR. GRAHA PADMA JL TMN ADENIA IX BLOK ADENIA NO. 17 RT. 3 RW. 6 KEL TAMBAK HARJO KEC. SEMARANG BARAT KOTA SEMARANG ( LOKASI DI KOMPLEK PERUMAHAN )",
                    "no_telp_pelapor": "081390378000",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIIAN, PELANGGAN SEBELUMNYA MUDIK DAN RUMAH DALAM KEADAAN KOSONG SEHINGGA APP DIBAWA OLEH PETUGAS DAN DI GANTI DENGAN PRABAYAR. MOHON APP SEGERA DIPASANG. TERKAIT: K5222081600808",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020100808",
                    "waktu_lapor": "01/02/2023 07:19:19",
                    "waktu_response": "01/02/2023 07:44:52",
                    "waktu_recovery": "01/02/2023 09:06:38",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 4906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIMI",
                    "alamat_pelapor": "JL TUN ABDUL RAZAK BLOK A1 NO.15 KEL TOMBOOLO KEC SUMBA OPU KAB GOWA. ACUAN : PERUM CITRALAND",
                    "no_telp_pelapor": "081252627261",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN  DENGAN NO METER 86224750926 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERKENA BLOCKING PEMBELIAN. DATA PADA AP2T TERDAPAT KETERANGAN KWH METER TERBANG. SISA 61.24 KWH. TGL 01/02/23 (PKL 07:34 WIB) SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT .ID TIKET: 12FZSE1.NO TELEPON: 081252627261\\nCC.54.JUNIYATI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100812",
                    "waktu_lapor": "01/02/2023 07:19:52",
                    "waktu_response": "01/02/2023 07:40:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1221,
                    "durasi_recovery_time": 33955052,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "misradi",
                    "alamat_pelapor": "DN KRAJAN CURAHNONGKO No.0 RT.1 RW.7 TEMPUREJO",
                    "no_telp_pelapor": "6285904392710",
                    "keterangan_pelapor": "MUTASI_K (G9923020187915:periksa) - nomet 45 03569708 0 gagal ngisi token, meter ada tulisan periksa, hubungi WA 085 904 392 710",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020100817",
                    "waktu_lapor": "01/02/2023 07:21:07",
                    "waktu_response": "01/02/2023 07:31:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 628,
                    "durasi_recovery_time": 33955570,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sahrul",
                    "alamat_pelapor": "DS BOCCO No.",
                    "no_telp_pelapor": "6285825331757",
                    "keterangan_pelapor": "MUTASI_K (G9923020187906:yantek) - terputus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARIA"
                },
                {
                    "no_laporan": "K5423020100820",
                    "waktu_lapor": "01/02/2023 07:21:21",
                    "waktu_response": "01/02/2023 07:31:51",
                    "waktu_recovery": "01/02/2023 07:52:26",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 1235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roni",
                    "alamat_pelapor": "JL KEMANDORAN VIII No. RT.5 RW.11 GROGOL UTA",
                    "no_telp_pelapor": "6289636464860",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020100822",
                    "waktu_lapor": "01/02/2023 07:21:39",
                    "waktu_response": "01/02/2023 07:38:20",
                    "waktu_recovery": "01/02/2023 08:29:46",
                    "durasi_response_time": 1001,
                    "durasi_recovery_time": 3086,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fatma",
                    "alamat_pelapor": "Jl. branta mulia, karang asem timur, citeureup, bogor",
                    "no_telp_pelapor": "6281291393618",
                    "keterangan_pelapor": "tidak bisa melakukan pembelian token listrik, gagal terus kenapa?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020100823",
                    "waktu_lapor": "01/02/2023 07:21:51",
                    "waktu_response": "01/02/2023 07:31:10",
                    "waktu_recovery": "01/02/2023 07:43:59",
                    "durasi_response_time": 559,
                    "durasi_recovery_time": 769,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIMAS ",
                    "alamat_pelapor": "JL KP TIPAR RT 4 / RW 7 NO.3A, KEL PONDOK KELAPA, KEC DUREN SAWIT, KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "081384187277",
                    "keterangan_pelapor": "MOHON PERIKSA APP PASKABAYAR, DIKARENAKAN PIRINGAN APP BERPUTAR TERLALU CEPAT SEJAK 3 BULAN LALU ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020100824",
                    "waktu_lapor": "01/02/2023 07:21:44",
                    "waktu_response": "01/02/2023 08:34:12",
                    "waktu_recovery": "01/02/2023 08:47:35",
                    "durasi_response_time": 4348,
                    "durasi_recovery_time": 803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "luki aristanto",
                    "alamat_pelapor": "GG KWARON I KEL BANGETAYU KULON No.0 RT.13 RW.2 GENUK",
                    "no_telp_pelapor": "6285727561129",
                    "keterangan_pelapor": "\\nkak, saya mau pengajuan penggantian mcb, karena mcb saya tiap hbs listrik mati, begitu nyala mcb langsung anjlok. pdhl posisi daya listrik saya 1300.ini terjadi sdh lbh dari 5bln.mohon bantuannya kak\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020100825",
                    "waktu_lapor": "01/02/2023 07:21:46",
                    "waktu_response": "01/02/2023 07:50:10",
                    "waktu_recovery": "01/02/2023 08:06:32",
                    "durasi_response_time": 1704,
                    "durasi_recovery_time": 982,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juniar hariadi",
                    "alamat_pelapor": "DN TAMAN AYU GERUNG No. TAMAN AYU",
                    "no_telp_pelapor": "6287887555929",
                    "keterangan_pelapor": "muncul tulisan GAGAL saat nomer token di masukkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020100826",
                    "waktu_lapor": "01/02/2023 07:21:48",
                    "waktu_response": "01/02/2023 07:24:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 33956023,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Wisnuaji",
                    "alamat_pelapor": "JL TITIMPLIK No.60 RT.001 RW.05 SDG SERANG",
                    "no_telp_pelapor": "6288908892560",
                    "keterangan_pelapor": "MUTASI_K (G9923020187893:periksa) - Perlu kode reset untuk isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100829",
                    "waktu_lapor": "01/02/2023 07:22:21",
                    "waktu_response": "01/02/2023 07:27:55",
                    "waktu_recovery": "01/02/2023 08:20:34",
                    "durasi_response_time": 334,
                    "durasi_recovery_time": 3159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "harki dewi kartikawati",
                    "alamat_pelapor": "Jl. Perum Taman Permata Indah",
                    "no_telp_pelapor": "628973704010",
                    "keterangan_pelapor": "nomer token tidak bisa di isi ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100831",
                    "waktu_lapor": "01/02/2023 07:22:44",
                    "waktu_response": "01/02/2023 07:23:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 33956037,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI ",
                    "alamat_pelapor": "BUKIT PINUS DAGO JL GANDARIA RT 1/ 3 NO 3 KEL CIGADUNG KEC CIBEUNYING KALER KOTA BANDUNG DEKAT KOMP CALISTA DAGO  ",
                    "no_telp_pelapor": "081222222747",
                    "keterangan_pelapor": "MUTASI_K (G9923020187894:G9923013186829) - PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 3697 TERKAIT G9923013186829",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100832",
                    "waktu_lapor": "01/02/2023 07:22:38",
                    "waktu_response": "01/02/2023 07:29:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 419,
                    "durasi_recovery_time": 33955688,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Karlus Nahak Kiik",
                    "alamat_pelapor": "DN SOKA No.0 RT.1 RW.3 LAKEKUN",
                    "no_telp_pelapor": "6281243552099",
                    "keterangan_pelapor": "MUTASI_K (G9923020187901:UTK YANTEK KJ. BETUN ADA KELUHAN MASUK LOKASI LAKEKUN) - pengisian pulsa mengalami kegagalan. sudah beli pulsa dia kali tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020100834",
                    "waktu_lapor": "01/02/2023 07:23:14",
                    "waktu_response": "01/02/2023 07:28:38",
                    "waktu_recovery": "01/02/2023 07:59:21",
                    "durasi_response_time": 324,
                    "durasi_recovery_time": 1843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ITA",
                    "alamat_pelapor": "JL RAYA KP SAWAH GG. BAKTI     RT-2 / RW-4 NO 103 A KEL JATI RANGGON KEC JATI SAMPURNA KOTA BEKASI ",
                    "no_telp_pelapor": "081218514647",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) TIDAK MENGETAHUI SISA KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100842",
                    "waktu_lapor": "01/02/2023 07:23:45",
                    "waktu_response": "01/02/2023 07:31:21",
                    "waktu_recovery": "01/02/2023 07:38:50",
                    "durasi_response_time": 456,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSMAN",
                    "alamat_pelapor": " JL. RADEN INTEN II NO.10. KEC. DUREN SAWIT, KOTA JAKARTA TIMUR, DKI JAKARTA",
                    "no_telp_pelapor": "081779212408",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/2023 PKL 06 : 37 PELANGGAN TIDAK DAPAT MELAKUKAN PERGANTIAN BATERAI  PADA SPBKLU UNIT PONDOK KOPI DENGAN ID DRIVER 420002348 TERJADI KENDALA PINTU BATERAI LOKER TIDAK TERBUKA DAN SALDO OVO SUDAH TERPOTONG. SESUAI INFORMASI PELANGGAN MERUPAKAN DRIVER GRAB.\\n\\nTGL LAPOR : 01/02/2023 \\nJAM LAPOR:  06 : 37\\nID DRIVER GRAB: 420002348 \\nNAMA PELAPOR/PELANGGAN: YUSMAN FADILLAH\\nALAMAT EMAIL : yfadillah1@gmail.com\\nNO. TELP PELAPOR/PELANGGAN: 081779212408\\nPERMASALAHAN PELAPOR/PELANGGAN: TIDAK DAPAT MELAKUKAN PENUKARAN BATERAI\\nLOKASI UNIT SPBKLU : UP3 PONDOK KOPI",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020100218",
                    "waktu_lapor": "01/02/2023 07:24:12",
                    "waktu_response": "01/02/2023 07:41:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1046,
                    "durasi_recovery_time": 33954967,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI",
                    "alamat_pelapor": "JL. TAMAN BOROBUDUR UTARA 3 NO1 RT1 RW10 KEL. KEMBANGARUM KEC. SEMARANG BARAT KOTA SEMARANG \\nACUAN: SAMPING SWALAYAN RAMAI ",
                    "no_telp_pelapor": "0247600817",
                    "keterangan_pelapor": "MUTASI_K (G9923020187940:_) - TERKAIT NO K5223012700605 PERIHAL PELANGGAN MENGHENDAKI PEMBERSIHAN SISA PEMELIHARAAN JARINGAN YANG DI LAKUKAN OLEH PETUGAS PLN DILOKASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020100849",
                    "waktu_lapor": "01/02/2023 07:24:44",
                    "waktu_response": "01/02/2023 07:46:55",
                    "waktu_recovery": "01/02/2023 08:22:32",
                    "durasi_response_time": 1331,
                    "durasi_recovery_time": 2137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul seli zuliati",
                    "alamat_pelapor": "DN WATUKANDANG No. RT.001 RW.01 WATUKANDAN",
                    "no_telp_pelapor": "6282139054357",
                    "keterangan_pelapor": "tidak bisa diisi ulang pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020100852",
                    "waktu_lapor": "01/02/2023 07:24:57",
                    "waktu_response": "01/02/2023 07:31:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 366,
                    "durasi_recovery_time": 33955602,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "erianalulu",
                    "alamat_pelapor": "PR PERMATA ALAM PERMAI A4-12 No.0",
                    "no_telp_pelapor": "6282233090834",
                    "keterangan_pelapor": "MUTASI_K (G9923020187902:perlu cek) - mcb rusak, keypadnya gak bisa dipencet, padahal mau isi token, tapi gak bisa dipencet tombol2 nya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020100137",
                    "waktu_lapor": "01/02/2023 07:26:17",
                    "waktu_response": "01/02/2023 07:56:28",
                    "waktu_recovery": "01/02/2023 07:57:21",
                    "durasi_response_time": 1811,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU BRIANA",
                    "alamat_pelapor": "JL TAMAN  NO 0 DN PESANTREN PAITON     RT-3  RW-2 DS PAITON KEC PAITON KAB PROBOLINGGO // DEKAT MASJID  ",
                    "no_telp_pelapor": "085232157596",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56910505488 KESULITAN PEMBELIAN TOKEN TANGGAL 01/02/2023 DI   PUKUL 01.00 DAN 05.00 DI TEMAPT PEMBELIAN MBANGKING BANK JATIM DAN SHOPEE  DENGAN KETERANGAN TOTAL KWH MELEBIHI BATAS MAKSIMUM. SAAT INI SISA KWH = 28.8KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100860",
                    "waktu_lapor": "01/02/2023 07:26:54",
                    "waktu_response": "01/02/2023 07:28:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 33955780,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "I Wayan Artana",
                    "alamat_pelapor": "DN BR. JELEKUNGKANG No.0 TAMANBALI",
                    "no_telp_pelapor": "6281936906036",
                    "keterangan_pelapor": "MUTASI_K (G9923020187898:gangguan app) - mcb di kilometer/kwh molor,, padahal semua sudah di cabut kabel yang terhubung",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGLI"
                },
                {
                    "no_laporan": "K5423020100861",
                    "waktu_lapor": "01/02/2023 07:26:55",
                    "waktu_response": "01/02/2023 07:58:46",
                    "waktu_recovery": "01/02/2023 08:07:08",
                    "durasi_response_time": 1911,
                    "durasi_recovery_time": 502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cokorda Istri Apsari Nugraheni SE",
                    "alamat_pelapor": "DS BATU RUJUNG RT. RW. BT RUJUNG",
                    "no_telp_pelapor": "62817358344",
                    "keterangan_pelapor": "tidak bisa mengisi pulsa token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020100864",
                    "waktu_lapor": "01/02/2023 07:27:50",
                    "waktu_response": "01/02/2023 07:32:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 33955543,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNIARTI",
                    "alamat_pelapor": "LOKASI : PR GREEN DE JALEN TERRACE RESIDENCE BLOK D3 NO 7 KEL JEJALEN JAYA KEC TAMBUN UTARA KAB. BEKASI JABAR",
                    "no_telp_pelapor": "085215551596",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI PROSES PD ( R1MT/900 VA - R1T/1.300 VA) DENGAN NO KTP PEMILIK :  1218155606890001 A/N JUNIARTI PURBA. STROOM AWAL RP. 100.000,-. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. PLN 123 TIDAK DPAT MENERBITKAN NO REG DIKARENKAN KEL/ KEC TIDAK TERSEDIA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020100866",
                    "waktu_lapor": "01/02/2023 07:27:50",
                    "waktu_response": "01/02/2023 08:09:20",
                    "waktu_recovery": "01/02/2023 08:29:18",
                    "durasi_response_time": 2490,
                    "durasi_recovery_time": 1198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASREMIN",
                    "alamat_pelapor": "JL OLAS RT 04 BTN KEL LOKKI KEC HUAMUAL, KAB. SERAM BAGIAN BARAT, MALUKU ( ACUAN : DEKAT MUSHOLLA NURUL JATIM )",
                    "no_telp_pelapor": "081245741305",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 18/01/23 PEMBAYARAN BIAYA PROSES PB ( R1MT/900 VA ) DENGAN NO REG 4142012008598. TGL 20/01/23 STATUS AP2T PEREMAJAAN PDL NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PIRU"
                },
                {
                    "no_laporan": "K5423020100867",
                    "waktu_lapor": "01/02/2023 07:27:55",
                    "waktu_response": "01/02/2023 07:49:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 33954471,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mansyur",
                    "alamat_pelapor": "JL PAHLAWAN B ROKENG No.0",
                    "no_telp_pelapor": "6285298372382",
                    "keterangan_pelapor": "MUTASI_K (G9923020187973:meter terkena hujan terus ada percikan) - GESER METERAN LISTRIK",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100868",
                    "waktu_lapor": "01/02/2023 07:27:55",
                    "waktu_response": "01/02/2023 07:42:18",
                    "waktu_recovery": "01/02/2023 07:43:50",
                    "durasi_response_time": 863,
                    "durasi_recovery_time": 92,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alfi sholim",
                    "alamat_pelapor": "DN KANDANGAN No. RT.003 RW.02 WONOSUNYO",
                    "no_telp_pelapor": "6281515949596",
                    "keterangan_pelapor": "sudah melakukan pemayaran tapi pihak pln ngotot katanya belum bayar...berikut saya lampirkan bukti pembyaran\\n\\nPembayaran REF:0FMS210Z2BC72A04D4F4A5A802E74B4C/513540477654/SATIRIN/R1M/900VA/JAN23/002632-002726/Rp144026/Adm2500 SUKSES CallCenter:123 JumlahBayar Rp:143526",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020100869",
                    "waktu_lapor": "01/02/2023 07:28:24",
                    "waktu_response": "01/02/2023 07:39:47",
                    "waktu_recovery": "01/02/2023 07:59:05",
                    "durasi_response_time": 683,
                    "durasi_recovery_time": 1158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "PR PURI RANGKAPAN JAYA RT-6 / RW-1 BLOK S 25 JL BALAI DESA KEL RANGKAPAN JAYA KEC PANCORAN MAS KOTA DEPOK .ACUAN LOKASI DEKAT  TOL PINTU MASUK SAWANGAN BARU ",
                    "no_telp_pelapor": "087746445987",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN.YBS TIDAK BISA MELAKUKAN PEMBELIA TOKEN DIKARENAKAN BLOKING PEMBELIAN NAMUN  DATA PADA AP2T TIDAK TERTERA NO REGISTER YANG SUDAH JATUH TEMPO ( PTL PADAM DAN ID PEL.538712667156)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100870",
                    "waktu_lapor": "01/02/2023 07:28:30",
                    "waktu_response": "01/02/2023 07:39:40",
                    "waktu_recovery": "01/02/2023 07:42:12",
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saino",
                    "alamat_pelapor": "DS WIRASANA No. RT.1 RW.3 WIRASANA-P",
                    "no_telp_pelapor": "6287881196803",
                    "keterangan_pelapor": "Sebulan yg lalu meteran listrik mengalami masalah, shngga dri pihak PLN mengelos kan meteran, tpi sampai skrg lom d ganti juga meteran nya, mohon d tindak lanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020100873",
                    "waktu_lapor": "01/02/2023 07:28:58",
                    "waktu_response": "01/02/2023 07:31:10",
                    "waktu_recovery": "01/02/2023 10:28:57",
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 10667,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yusri",
                    "alamat_pelapor": "KP P KALUPPANG No.0 RT.0 RW.1 MASSEWAE",
                    "no_telp_pelapor": "6285827682483",
                    "keterangan_pelapor": "Token gagal, belakang mesjid Al Irsyad dekat tower",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKKABATA"
                },
                {
                    "no_laporan": "K5423020100875",
                    "waktu_lapor": "01/02/2023 07:29:13",
                    "waktu_response": "01/02/2023 07:45:56",
                    "waktu_recovery": "01/02/2023 08:23:45",
                    "durasi_response_time": 1003,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020100878",
                    "waktu_lapor": "01/02/2023 07:29:46",
                    "waktu_response": "01/02/2023 08:34:30",
                    "waktu_recovery": "01/02/2023 08:47:26",
                    "durasi_response_time": 3884,
                    "durasi_recovery_time": 776,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "496923",
                    "nama_pelapor": "BP MAULANA",
                    "alamat_pelapor": "JL. JOLOTUNDO RT 5 RW 2 GANG IX NO. 26, KEL. SAMBIREJO, KEC. GAYAMSARI, KOTA SEMARANG, JAWA TENGAH, 50166",
                    "no_telp_pelapor": "089616807199",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI SURONO MENJADI MA'RUF FAISAL. DENGAN NO. KTP PEMILIK 3374050808700001 AN. MA'RUF FAISAL. SERTA NO. KTP DIBERI KUASA 3374051301010004 AN. MAULANA MA'RUF PEMOHON MENGAKU SEBAGAI DIBERI KUASA.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020100879",
                    "waktu_lapor": "01/02/2023 07:30:02",
                    "waktu_response": "01/02/2023 07:40:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 33955051,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti atminah",
                    "alamat_pelapor": "Rt 01 Rw 01 Dk.Mogo Desa Purwosari",
                    "no_telp_pelapor": "6281229999095",
                    "keterangan_pelapor": "MUTASI_K (G9923020187914:token dimasukan lebih dari 3 kali tidak bisa ada tulisan gagal) - token dimasukan lebih dari 3 kali tidak bisa ada tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLORA"
                },
                {
                    "no_laporan": "K5423020100881",
                    "waktu_lapor": "01/02/2023 07:30:13",
                    "waktu_response": "01/02/2023 08:26:30",
                    "waktu_recovery": "01/02/2023 09:43:15",
                    "durasi_response_time": 3377,
                    "durasi_recovery_time": 4605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuli",
                    "alamat_pelapor": "JL DS PEKAYON JAYA BL No.0 RT.4",
                    "no_telp_pelapor": "6285959036345",
                    "keterangan_pelapor": "saya ingin tanya pemakaian kwh di tempat saya tagihannya sekarang diatas 250 000 terus .. semantara Rumah dalam keadaan kosong tidak beepenghuni .. listrik yg di pakai hanya di garasi dan di ruang tengah saja . \\n\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100888",
                    "waktu_lapor": "01/02/2023 07:32:58",
                    "waktu_response": "01/02/2023 07:47:30",
                    "waktu_recovery": "01/02/2023 11:11:08",
                    "durasi_response_time": 872,
                    "durasi_recovery_time": 12218,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Susilo",
                    "alamat_pelapor": "JL KRAMAT LONTAR GG III No.69 RT.4 RW.1 PESEBAN",
                    "no_telp_pelapor": "6282245133000",
                    "keterangan_pelapor": "Pembelian Token Listrik gagal input di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020100893",
                    "waktu_lapor": "01/02/2023 07:34:20",
                    "waktu_response": "01/02/2023 07:39:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33955120,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE SAPUTRA",
                    "alamat_pelapor": "PR D'SAMARA BLOK D6 No.",
                    "no_telp_pelapor": "62811843663",
                    "keterangan_pelapor": "MUTASI_K (G9923020187916:tegangan drop) - Voltase drop dr pagi sampai sore tidak sampai 220v malah di bawah 200v...dimulai jam 18:00 sampai pagi parahnya voltase turun drastis sampai 160v yg menyebabkan kerusakan barang elektronik...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5323020100064",
                    "waktu_lapor": "01/02/2023 07:36:27",
                    "waktu_response": "01/02/2023 07:40:06",
                    "waktu_recovery": "01/02/2023 07:50:14",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 608,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJANG",
                    "alamat_pelapor": "JL KP PADASUKA NO 0  RT 2/5 KEL SITU SAUR KEC KARANG PAWITAN ACUAN : DEKAT MASJID BABU SALAM ",
                    "no_telp_pelapor": "082262184826",
                    "keterangan_pelapor": "PERMOHONAN PERPINDAHAN KWH METER DIKARENAKAN LOKASI SEDANG DILAKUKAN RENOVASI BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBATU"
                },
                {
                    "no_laporan": "K5423020100905",
                    "waktu_lapor": "01/02/2023 07:36:23",
                    "waktu_response": "01/02/2023 07:39:14",
                    "waktu_recovery": "01/02/2023 07:41:46",
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aman",
                    "alamat_pelapor": "KK BOGOR ASRI AB1 No.0 RT.000 RW.00 CIBINONG",
                    "no_telp_pelapor": "6289670021801",
                    "keterangan_pelapor": "mhon maaf kepada pihak PLN Bogor timur\\ntolong segera di pasang untuk pergantian kWh meter atas nama SMA NEGRI 3 CIBINONG\\nKARNA PIHAK SEKOLAH INGIN SECEPATNYA DI GANTI .\\n\\nTOLONG SECEPATNYA\\n\\nTERIMA KASIH ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020100907",
                    "waktu_lapor": "01/02/2023 07:36:31",
                    "waktu_response": "01/02/2023 08:25:32",
                    "waktu_recovery": "01/02/2023 09:56:40",
                    "durasi_response_time": 2941,
                    "durasi_recovery_time": 5468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardi Ardi",
                    "alamat_pelapor": "JL ASPOL PANAIKANG BLOK G No.",
                    "no_telp_pelapor": "6281244447774",
                    "keterangan_pelapor": "gagal isi voucher pulsa. nomor kwh dan nomor voucher sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100908",
                    "waktu_lapor": "01/02/2023 07:36:44",
                    "waktu_response": "01/02/2023 07:50:36",
                    "waktu_recovery": "01/02/2023 08:38:06",
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 2850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Ikhwan",
                    "alamat_pelapor": "JL IR SUTAMI GUD 39 H No.006",
                    "no_telp_pelapor": "6285172326001",
                    "keterangan_pelapor": "request tagihan bulan mei, juni & juli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100909",
                    "waktu_lapor": "01/02/2023 07:36:47",
                    "waktu_response": "01/02/2023 07:41:23",
                    "waktu_recovery": "01/02/2023 08:03:33",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 1330,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUCHAMAD FATHONY",
                    "alamat_pelapor": "JL MANUKAN REJO 10 BLOK 4E No.16 RT.3 RW.6 MANUKAN",
                    "no_telp_pelapor": "62818300358",
                    "keterangan_pelapor": "no idpel ganti?dulu 86001378081 sekarang berubah sudah saya belikan token gak bisa di input, gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100149",
                    "waktu_lapor": "01/02/2023 07:36:58",
                    "waktu_response": "01/02/2023 07:55:18",
                    "waktu_recovery": "01/02/2023 09:35:53",
                    "durasi_response_time": 1100,
                    "durasi_recovery_time": 6035,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000001492327",
                    "nama_pelapor": "BP TANTO",
                    "alamat_pelapor": "KK VILA MAS INDAH BLOK C9 NO 16 JL SUNGA ROKAN RT 3 RW 15 KEL HARAPAN BARU KEC BEKASI UTARA KOTA BEKASI/ DEKAT TK ARDIKA JAYA",
                    "no_telp_pelapor": "085217168624",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 BESERTA BK TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI. PELANGGAN KONFIRMASI BELUM MELAKUKAN PEMBAYARAN TAGIHAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS, JADI PADA WAKTU MEMBAYAR TAGIHAN YANG KELUAR HANYA TAGIHAN BULAN FEBRUARI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100911",
                    "waktu_lapor": "01/02/2023 07:36:58",
                    "waktu_response": "01/02/2023 08:30:54",
                    "waktu_recovery": "01/02/2023 08:43:02",
                    "durasi_response_time": 3236,
                    "durasi_recovery_time": 728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "melani tri s",
                    "alamat_pelapor": "KP CILAME No.0 RT.2 RW.1 SUKAMAJU",
                    "no_telp_pelapor": "6285719507769",
                    "keterangan_pelapor": "udh tgl 1 diisi masih ga bisa, melebihi kwh terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JASINGA"
                },
                {
                    "no_laporan": "K5423020100913",
                    "waktu_lapor": "01/02/2023 07:37:29",
                    "waktu_response": "01/02/2023 07:39:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 33955123,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDAH ",
                    "alamat_pelapor": "PR ROYAL RECIDENCE BLOK A-6 NO.23 KEL BOJONG MENTENG KEC CAKUNG ACAUN JEMBATAN BELOK KIRI ",
                    "no_telp_pelapor": "08119100045",
                    "keterangan_pelapor": "MUTASI_K (G9923020187911:g) - MOHON PERIKSA APP PRABAYAR KARENA BEBERAPA KEYPAD ANGKA PADA APP PRABAYAR  (SEMUA ANGKA) TIDAK BERFUNGSI. SISA 13.48 KWH. ID METER 14205421564.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020100919",
                    "waktu_lapor": "01/02/2023 07:38:06",
                    "waktu_response": "01/02/2023 08:26:39",
                    "waktu_recovery": "01/02/2023 10:59:02",
                    "durasi_response_time": 2913,
                    "durasi_recovery_time": 9143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Winanta Putri",
                    "alamat_pelapor": "KP RAWA LUMBU No. RT.2 RW.10 BOJONG RAW",
                    "no_telp_pelapor": "6282291090715",
                    "keterangan_pelapor": "token listrik tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100920",
                    "waktu_lapor": "01/02/2023 07:38:25",
                    "waktu_response": "01/02/2023 08:35:06",
                    "waktu_recovery": "01/02/2023 08:43:48",
                    "durasi_response_time": 3401,
                    "durasi_recovery_time": 522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suci Ria",
                    "alamat_pelapor": "DS BATUNADUA - HAPINIS No.0 PSP BTNDA",
                    "no_telp_pelapor": "6283825390729",
                    "keterangan_pelapor": "token tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020100921",
                    "waktu_lapor": "01/02/2023 07:38:40",
                    "waktu_response": "01/02/2023 07:43:07",
                    "waktu_recovery": "01/02/2023 07:59:33",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 986,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "paulus safrodan",
                    "alamat_pelapor": "JL H R KOROH/OELOMIN No.0 RT.8 RW.3 NEKAMESE",
                    "no_telp_pelapor": "6281353886801",
                    "keterangan_pelapor": "saya kemarin melakukan pengisian pulsa dari credivo 50rb tetapi tidak keluar nomor tokennya di menu kelistrikan mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020100926",
                    "waktu_lapor": "01/02/2023 07:39:18",
                    "waktu_response": "01/02/2023 07:42:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 33954887,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "soleh",
                    "alamat_pelapor": "sidamulih 2",
                    "no_telp_pelapor": "6281223284542",
                    "keterangan_pelapor": "MUTASI_K (G9923020187942:MOHON DI CEK) - kwh saya tidak masuk di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020100927",
                    "waktu_lapor": "01/02/2023 07:39:27",
                    "waktu_response": "01/02/2023 08:22:07",
                    "waktu_recovery": "01/02/2023 08:44:23",
                    "durasi_response_time": 2560,
                    "durasi_recovery_time": 1336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LELA ROHMAYATI",
                    "alamat_pelapor": "KP BOJONG LEBAK RT 01 RW 08, BOJONG, KEMANG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "082112471965",
                    "keterangan_pelapor": "TERKAIT K5223011901703 TGL 07/12/2022 PROSES PB R1MT/ 900 VA MELALUI PLN MOBILE DENGAN NOMOR AGENDA 538419912212075916. TGL 07/12/2022 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5323020100066",
                    "waktu_lapor": "01/02/2023 07:39:27",
                    "waktu_response": "01/02/2023 07:43:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 33954856,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROHWI YAKUB",
                    "alamat_pelapor": "KP BABAKAN  RT-1 / RW-4 NO 26 DESA MEKARJAYA KEC KEDUNGWARINGIN KOTA BEKASI",
                    "no_telp_pelapor": "6285882753438",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 56705263269 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH 53.27.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100928",
                    "waktu_lapor": "01/02/2023 07:39:19",
                    "waktu_response": "01/02/2023 07:55:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 33954151,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budy Pagul",
                    "alamat_pelapor": "gang depan koprasi mitra widiarta, rumahpaling ujung",
                    "no_telp_pelapor": "6287858190325",
                    "keterangan_pelapor": "MUTASI_K (G9923020187941:tegangan turun) - listrik sepertinya mengalami penurunan tegangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020100929",
                    "waktu_lapor": "01/02/2023 07:39:31",
                    "waktu_response": "01/02/2023 07:40:23",
                    "waktu_recovery": "01/02/2023 07:59:14",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 1131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Madrid Pratama",
                    "alamat_pelapor": "JL PEDATI No.0 RT.004 RW.01 DPK 2 TGH",
                    "no_telp_pelapor": "6289525739326",
                    "keterangan_pelapor": "tegangan listrik dirumah saya turun, lampu dirumah saya kedap kedip semua",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100939",
                    "waktu_lapor": "01/02/2023 07:40:50",
                    "waktu_response": "01/02/2023 08:35:37",
                    "waktu_recovery": "01/02/2023 09:33:17",
                    "durasi_response_time": 3287,
                    "durasi_recovery_time": 3460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rhomadhon",
                    "alamat_pelapor": "KP DUA RATUS No. RT.4 RW.2",
                    "no_telp_pelapor": "6287837155077",
                    "keterangan_pelapor": "no strum token tidak bisa bisa masuk atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020100947",
                    "waktu_lapor": "01/02/2023 07:41:58",
                    "waktu_response": "01/02/2023 09:07:27",
                    "waktu_recovery": "01/02/2023 09:27:09",
                    "durasi_response_time": 5129,
                    "durasi_recovery_time": 1182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Diki Asbullah",
                    "alamat_pelapor": "Dusung Lengkong toko DS.Mrawan Kec.Mayang Kab.Jember",
                    "no_telp_pelapor": "6282140670370",
                    "keterangan_pelapor": "saya mau isi pulsa token listrik saya kenapa tidak bisa pak? tulisannya kWh melebihi batas.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALISAT"
                },
                {
                    "no_laporan": "K5423020100951",
                    "waktu_lapor": "01/02/2023 07:42:39",
                    "waktu_response": "01/02/2023 08:21:03",
                    "waktu_recovery": "01/02/2023 08:57:38",
                    "durasi_response_time": 2304,
                    "durasi_recovery_time": 2195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sabilun",
                    "alamat_pelapor": "DN GUNUNG TALO RT. RW. RARANG SEL",
                    "no_telp_pelapor": "6285904510152",
                    "keterangan_pelapor": "ndak bisa di masukkan pulsanya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100952",
                    "waktu_lapor": "01/02/2023 07:42:48",
                    "waktu_response": "01/02/2023 07:44:08",
                    "waktu_recovery": "01/02/2023 11:09:04",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 12296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU HASNA ",
                    "alamat_pelapor": "JL KAYU MANIS 7 GG JARAK RT. 10/ 05 NO. 18 KEL. KAYU MANIS KEC. MARAMAN KOTA JAKTIM (DEPAN MASJID JAMI AL IKHKAS) ",
                    "no_telp_pelapor": "082184862778",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK BULAN JANUARI 2023 SERTA BK TELAH DILUNASI, MOHON PTL SEGERA DISAMBUNG KEMBALI. PELANGGAN LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 07.45 01/02/23 LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 07.51 01/02/23",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100953",
                    "waktu_lapor": "01/02/2023 07:42:54",
                    "waktu_response": "01/02/2023 07:52:39",
                    "waktu_recovery": "01/02/2023 08:55:09",
                    "durasi_response_time": 585,
                    "durasi_recovery_time": 3750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020100955",
                    "waktu_lapor": "01/02/2023 07:43:01",
                    "waktu_response": "01/02/2023 07:55:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 751,
                    "durasi_recovery_time": 33954133,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antoni Gultom",
                    "alamat_pelapor": "JL JLN BENTENG BINJAI BAKUNG No.",
                    "no_telp_pelapor": "6282167192966",
                    "keterangan_pelapor": "MUTASI_K (G9923020188053:Regu Pantai Labu ULP Lubuk Pakam) - urget. mohon petugas segera datang untuk periksa daya yang turun.  jadi banyak alat dipeternakan rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020100956",
                    "waktu_lapor": "01/02/2023 07:43:31",
                    "waktu_response": "01/02/2023 07:46:54",
                    "waktu_recovery": "01/02/2023 09:01:50",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 4496,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU  ZAINAL",
                    "alamat_pelapor": "PR TAMAN PERMATA  CIKARANG  BLOK M  NO 8    KEL KARANG SENTOSA KEC KARANG BAHAGIA KAB BEKASI JABAR ACUAN MESJID ",
                    "no_telp_pelapor": "082114277911",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.TGL 29/1/23  PELANGGAN DENGAN ID METER 14261095617 ADA PROSES PERGANTIAN KWH METER DIKARENAKAN APP PRABAYAR ERROR , PERGANTIAN YANG DILAKUKAN OLEH PETUGAS, PELANGGAN MEMILIKI SISA KWH METER DI ID METER LAMA SEBESAR RP.200.000  KWH  MOHON  DAPAT DIKONVERSIKAN KE ID METER BARU 14456485292",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100957",
                    "waktu_lapor": "01/02/2023 07:43:30",
                    "waktu_response": "01/02/2023 07:47:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 33954640,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Santoso Aribowo",
                    "alamat_pelapor": "JL PESUDUKUH No. 0 RT. 6 RW. 2 PESUDUKUH",
                    "no_telp_pelapor": "6285649029984",
                    "keterangan_pelapor": "MUTASI_K (G9923020187934:listrik padam utk dicek petugas) - meteran bersuara kretek kretek dan listrik padam ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020100961",
                    "waktu_lapor": "01/02/2023 07:44:14",
                    "waktu_response": "01/02/2023 08:47:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3814,
                    "durasi_recovery_time": 33950997,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA/ anthygv",
                    "alamat_pelapor": "SENDANGSARI, RT19/RW05, PUTAT, PATUK, GUNUNGKIDUL",
                    "no_telp_pelapor": "085643367607",
                    "keterangan_pelapor": "MUTASI_K (G9923020187987:ditindaklanjuti ) - DIWILAYAH TERSEBUT PTL SERING PADAM ",
                    "media": "Twitter",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020100963",
                    "waktu_lapor": "01/02/2023 07:44:31",
                    "waktu_response": "01/02/2023 07:46:08",
                    "waktu_recovery": "01/02/2023 08:40:54",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 3286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh.aksan",
                    "alamat_pelapor": "PR RAIHAN PRATAMA RES E No.38",
                    "no_telp_pelapor": "6285398215164",
                    "keterangan_pelapor": "assalamualaikum, pagi ini saya mau menanyakan terkait token listrik yang saya beli melalui aplikasi internet banking ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100964",
                    "waktu_lapor": "01/02/2023 07:44:32",
                    "waktu_response": "01/02/2023 08:08:11",
                    "waktu_recovery": "01/02/2023 09:28:17",
                    "durasi_response_time": 1419,
                    "durasi_recovery_time": 4806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Galih Mahardika",
                    "alamat_pelapor": "KP CIPICUNG HILIR No.381 RT.6 RW.2 CIUMBULEUI",
                    "no_telp_pelapor": "6285222241015",
                    "keterangan_pelapor": "Tidak bisa isi token.. Sudah dicoba beberapa kali namun tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100965",
                    "waktu_lapor": "01/02/2023 07:44:33",
                    "waktu_response": "01/02/2023 08:23:53",
                    "waktu_recovery": "01/02/2023 09:12:22",
                    "durasi_response_time": 2360,
                    "durasi_recovery_time": 2909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIRGO PRATAMA",
                    "alamat_pelapor": "JL JL.PERKASA 1B No.",
                    "no_telp_pelapor": "6287868585908",
                    "keterangan_pelapor": "kwh meter belum terpasang namun status di aplikasi pln mobile sudah nyala dan sudah selesai pemasangan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5523020100104",
                    "waktu_lapor": "01/02/2023 07:44:36",
                    "waktu_response": "01/02/2023 07:46:31",
                    "waktu_recovery": "01/02/2023 17:47:45",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 36074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU UMI HANIK ",
                    "alamat_pelapor": "JL H BENTONG RT 16 RW 5 KEL JATI KEC PULO GADUNG JAKTIM",
                    "no_telp_pelapor": "6281520453402",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT TERKAIT PELANGGAN BERKEBERATAN DIKENAKAN TAG P2TL DGN NO REG : 5413043043887 ATAS INFO PELANGGAN BUKTI FOTO BANGUNAN YG DISAMPAIKAN KEPADA PELANGGAN ADALAH BUKAN RUMAH PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100966",
                    "waktu_lapor": "01/02/2023 07:44:44",
                    "waktu_response": "01/02/2023 07:49:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 295,
                    "durasi_recovery_time": 33954486,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "soleh",
                    "alamat_pelapor": "sidamulih 2",
                    "no_telp_pelapor": "6281223284542",
                    "keterangan_pelapor": "MUTASI_K (G9923020187952:cek) - kwh meter saya tidak masuk di isi pulsa token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020100971",
                    "waktu_lapor": "01/02/2023 07:45:22",
                    "waktu_response": "01/02/2023 07:46:33",
                    "waktu_recovery": "01/02/2023 09:46:44",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 7211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sony Harsono Suryanata",
                    "alamat_pelapor": "KP RUMBIA No.0 RT.003 RW.02 KR REJA",
                    "no_telp_pelapor": "6289652303992",
                    "keterangan_pelapor": "Mohon maaf tagihan bulan Januari KWH terhitung kelebihan / tidak sesuai dengan catat meter. kWh bulan desember 35179 dan kemarin catat meter tanggal 25 Januari KWH 35463.\\n\\nTotal pemakaian KWH 284 . tapi kenapa tagihan yang saya lihat tadi pemakaian KWH di angka 325 itu acuannya dari mana angka 325 KWh? mohon koreksinya terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100975",
                    "waktu_lapor": "01/02/2023 07:45:55",
                    "waktu_response": "01/02/2023 07:46:39",
                    "waktu_recovery": "01/02/2023 08:41:06",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 3267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOTO",
                    "alamat_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2 JL - RT 0 RW 0 KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "no_telp_pelapor": "081355124578",
                    "keterangan_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2 JL - RT 0 RW 0 KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100977",
                    "waktu_lapor": "01/02/2023 07:46:07",
                    "waktu_response": "01/02/2023 08:12:57",
                    "waktu_recovery": "01/02/2023 08:20:06",
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 429,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhmad Fausi",
                    "alamat_pelapor": "DN PANDIYAN No.1 RT.2 RW.2",
                    "no_telp_pelapor": "628192264553",
                    "keterangan_pelapor": "tidak bisa memasukkan nomer token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020100978",
                    "waktu_lapor": "01/02/2023 07:46:07",
                    "waktu_response": "01/02/2023 07:49:14",
                    "waktu_recovery": "01/02/2023 08:21:13",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 1919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agustina nurdiawati",
                    "alamat_pelapor": "Jl. Jt. Kramat No.74A",
                    "no_telp_pelapor": "6281280823730",
                    "keterangan_pelapor": "saat mengisi token ada tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100979",
                    "waktu_lapor": "01/02/2023 07:46:20",
                    "waktu_response": "01/02/2023 07:56:06",
                    "waktu_recovery": "01/02/2023 07:57:31",
                    "durasi_response_time": 586,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asrani Zega.",
                    "alamat_pelapor": "jl.perumahan syalom kec sirombu ",
                    "no_telp_pelapor": "6282168530826",
                    "keterangan_pelapor": "padam satu rumah.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5523020100106",
                    "waktu_lapor": "01/02/2023 07:46:22",
                    "waktu_response": "01/02/2023 08:21:47",
                    "waktu_recovery": "01/02/2023 10:27:24",
                    "durasi_response_time": 2125,
                    "durasi_recovery_time": 7537,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YATI",
                    "alamat_pelapor": "JL CIPINANG PULO NO 19 RT-2 / RW-12 KEL CINPINANG BESAR UTARA KEC JATI NEGARA KOTA JAKARTA TIMUR LOKASI : DARI TOKO UNGU KE KIRI ",
                    "no_telp_pelapor": "6281808089500",
                    "keterangan_pelapor": "TGL 30/01/2023. PELANGGAN MELAPORKAN APP BLANK DENGAN NO PENGADUAN G5523012901109. DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : -, NO.METER LAMA : 14236842259 NO.METER BARU : 56226061077",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020100983",
                    "waktu_lapor": "01/02/2023 07:47:01",
                    "waktu_response": "01/02/2023 07:52:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 318,
                    "durasi_recovery_time": 33954326,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TONI ",
                    "alamat_pelapor": "JL PINANG KEBALEN RT6/3 NO 52 KEL PINANG KEC PINANG KAB TANGGERANG ACUAN : DEKAT MASJID AL MAKMUR ",
                    "no_telp_pelapor": "082113664149",
                    "keterangan_pelapor": "MUTASI_K (G9923020187936:Vkrn masuk kode keluhan G ) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 162.7 (PTL TIDAK PADAM) 29218230010972034364",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020100985",
                    "waktu_lapor": "01/02/2023 07:47:26",
                    "waktu_response": "01/02/2023 08:30:33",
                    "waktu_recovery": "01/02/2023 08:59:49",
                    "durasi_response_time": 2587,
                    "durasi_recovery_time": 1756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "selviyana",
                    "alamat_pelapor": "Jl. Gn. Agung II No.210",
                    "no_telp_pelapor": "6281548882995",
                    "keterangan_pelapor": "ka listrik saya mahal bgt pdhl saya bulan ga dirumah apakah bisa dikomplen dan diganti krna kwhnya ini fotonya, pas tgl 26 saya ke crb dan itu sudah ada petugas pln yg foto kerumah tp trnyata kejadian bgni",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020100986",
                    "waktu_lapor": "01/02/2023 07:47:44",
                    "waktu_response": "01/02/2023 07:51:46",
                    "waktu_recovery": "01/02/2023 08:00:59",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 553,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Jl. Raya Pemda Tigaraksa Kav AN 34 No 6 RT 05 RW 03 Kel Kadu Agung Kec Tigaraksa Kab Tangerang Banten ",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101002",
                    "waktu_lapor": "01/02/2023 07:49:21",
                    "waktu_response": "01/02/2023 07:59:22",
                    "waktu_recovery": "01/02/2023 08:11:47",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 745,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anna Sophia",
                    "alamat_pelapor": "jl ikan tembakang no 2 a",
                    "no_telp_pelapor": "6282185962816",
                    "keterangan_pelapor": "Mau mengubah meteran listrik ke sistem token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020101003",
                    "waktu_lapor": "01/02/2023 07:49:29",
                    "waktu_response": "01/02/2023 08:56:20",
                    "waktu_recovery": "01/02/2023 09:03:32",
                    "durasi_response_time": 4011,
                    "durasi_recovery_time": 432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yani Dewanto",
                    "alamat_pelapor": "Laundry kita",
                    "no_telp_pelapor": "6281273989799",
                    "keterangan_pelapor": "isi voucher selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020101007",
                    "waktu_lapor": "01/02/2023 07:49:55",
                    "waktu_response": "01/02/2023 07:59:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 547,
                    "durasi_recovery_time": 33953923,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nelly Wahyuningsih",
                    "alamat_pelapor": "Jl. Belimbing No.16 (btn wirabuana L2 no 7)",
                    "no_telp_pelapor": "6285342428989",
                    "keterangan_pelapor": "MUTASI_K (G9923020187946:yanggu) - rumah sendiri padam lampu, yg lain menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020101010",
                    "waktu_lapor": "01/02/2023 07:50:31",
                    "waktu_response": "01/02/2023 07:55:45",
                    "waktu_recovery": "01/02/2023 10:02:27",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 7602,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR PESONA SWHADARMA RES BLOK.A NO 7 JALUR 1 KEL BEDAHAN KEC SAWANGAN KOTA DEPOK JABAR ",
                    "no_telp_pelapor": "082125920870",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 32172940432 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23.SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101011",
                    "waktu_lapor": "01/02/2023 07:50:41",
                    "waktu_response": "01/02/2023 07:57:22",
                    "waktu_recovery": "01/02/2023 08:50:08",
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DWI ",
                    "alamat_pelapor": "PERUM VILLA TANAH BARU JL PALAKALI BLOK E NO 7 RT 10/11 KEL TANAH BARU KEC BEJI KOTA DEPOK (DEKAT SEKOLAH IZZATI DAN DEPAN KANTOR KELURAHAN)",
                    "no_telp_pelapor": "02177206143",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA TGL 31/01/23 PELANGGAN MELAKUKAN TRANSAKSI PEMBELIAN TOKEN SEBESAR RP 200.000,- DENGAN NO TOKEN ( 5550 6493 2066 4209 6974  ) DAN RP 100.000 NO TOKEN ( 6465 9551 9301 8218 7201 ) DAN SAAT DIINPUT KE APP PRABAYAR TERTERA REJECT. SISA = 55 KWH. SETEMPAT TERDAPAT KOLAM IKAN DATA PADA P2APST TERDAPAT PERUBAHAN ID METER DARI 14025896870 MENJADI 45105241744 PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR K5423013109425 DAN K5423013109987 STATUS SELESAI. PELANGGAN TIDAK KONFIRMASI 1X6 JAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020101012",
                    "waktu_lapor": "01/02/2023 07:50:42",
                    "waktu_response": "01/02/2023 08:03:02",
                    "waktu_recovery": "01/02/2023 08:07:54",
                    "durasi_response_time": 740,
                    "durasi_recovery_time": 292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad hosen",
                    "alamat_pelapor": "gebang selatan ",
                    "no_telp_pelapor": "6285274394718",
                    "keterangan_pelapor": "total kwh melebihi batas\\npadahal sudah awal bulan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BESUKI"
                },
                {
                    "no_laporan": "K5423020101014",
                    "waktu_lapor": "01/02/2023 07:50:53",
                    "waktu_response": "01/02/2023 07:55:32",
                    "waktu_recovery": "01/02/2023 09:59:04",
                    "durasi_response_time": 279,
                    "durasi_recovery_time": 7412,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU UCI ",
                    "alamat_pelapor": "JL PERMAI 3 BLOK B 1 NO 16 KOMP BAHAGIA PERMAI  KEL JAKASAMPURNA KEC BEKASI BARAT KOTA BEKASI ACUAN : DEKAT MASJID ASAFIAH ",
                    "no_telp_pelapor": "088296177761",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BANK SUMUT . PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101016",
                    "waktu_lapor": "01/02/2023 07:51:16",
                    "waktu_response": "01/02/2023 08:43:09",
                    "waktu_recovery": "01/02/2023 11:50:35",
                    "durasi_response_time": 3113,
                    "durasi_recovery_time": 11246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isnawam",
                    "alamat_pelapor": "DN SOROPADAN No.0 RT.0 RW.0 CONDONG CT",
                    "no_telp_pelapor": "6283840421676",
                    "keterangan_pelapor": "mohon pengajuan turun daya ke 5500 va",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5323020100071",
                    "waktu_lapor": "01/02/2023 07:51:29",
                    "waktu_response": "01/02/2023 07:59:27",
                    "waktu_recovery": "01/02/2023 08:01:46",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SANDI",
                    "alamat_pelapor": "JL RE MARTADINATA (STIKES MITRA KENCANA ) NO 142 RT 0/0 KEL CIPEDES KEC CIPEDES KOTA TASIKMALAYA",
                    "no_telp_pelapor": "0265339772",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43. NO TOKEN 17411014552406441062. KONDISI PTL MENYALA. SISA STROOM 351 KWH NO METER 14211325593",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5523020100113",
                    "waktu_lapor": "01/02/2023 07:51:56",
                    "waktu_response": "01/02/2023 07:55:40",
                    "waktu_recovery": "01/02/2023 09:22:50",
                    "durasi_response_time": 224,
                    "durasi_recovery_time": 5230,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003432256",
                    "nama_pelapor": "BP CHRISTIAN ",
                    "alamat_pelapor": "PR PERMATA CIMANGGIS BLOK E5 NO  12  RT-001 / RW-05 JL- KEL CILANGKAP KEC TAPOS KOTA DEPOK / DEKAT SEKOLAH TRITURA",
                    "no_telp_pelapor": "08111540922",
                    "keterangan_pelapor": "PTL DISAMBUNG LANGSUNG OLEH  PETUGAS KARENA GANGGUAN MCB APP BANYAK SEMUT SEJAK TANGGAL 22/01/2023 MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH TIDAK DIHUNI. PELANGGAN KECEWA DENGAN PETUGAS KARENA DIHUBUNGI TIDAK DIBALAS.PELANGGAN HARD KOMPLAIN\\nTERKAIT NO LAPOR : K5123012700084",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020101020",
                    "waktu_lapor": "01/02/2023 07:52:26",
                    "waktu_response": "01/02/2023 07:55:20",
                    "waktu_recovery": "01/02/2023 08:03:38",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suci murni asih",
                    "alamat_pelapor": "Jl. Medayu Utara XXX No.60",
                    "no_telp_pelapor": "6285215166823",
                    "keterangan_pelapor": "token dimasukkan tapi tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020101024",
                    "waktu_lapor": "01/02/2023 07:52:43",
                    "waktu_response": "01/02/2023 08:14:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1322,
                    "durasi_recovery_time": 33952980,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Multazam",
                    "alamat_pelapor": "Jl. Korban 40.000 Jiwa No.96",
                    "no_telp_pelapor": "6285340967892",
                    "keterangan_pelapor": "MUTASI_K (G9923020187957:gangguan ) - listrik tergantung dipohon mangga sedangkan pohon mangga sdh mau dipotong",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5423020101028",
                    "waktu_lapor": "01/02/2023 07:53:26",
                    "waktu_response": "01/02/2023 08:07:05",
                    "waktu_recovery": "01/02/2023 08:52:34",
                    "durasi_response_time": 819,
                    "durasi_recovery_time": 2729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Boby siswanto",
                    "alamat_pelapor": "JL SIBOLANGIT NO.15",
                    "no_telp_pelapor": "6281260041564",
                    "keterangan_pelapor": "selamat pagi bapak/ibu pimpinan. \\nperihal dengan adanya aturan baru swacam, \\nkami sebagai pelanggan kenapa tidak ada pemberitahuan terlebih dahulu... \\njadi pembyaran untuk bulan ini gimana y? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101029",
                    "waktu_lapor": "01/02/2023 07:53:27",
                    "waktu_response": "01/02/2023 09:01:29",
                    "waktu_recovery": "01/02/2023 12:55:59",
                    "durasi_response_time": 4082,
                    "durasi_recovery_time": 14070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi Ardiansyah",
                    "alamat_pelapor": "DS PANGKALAN GELEBEK SAKO",
                    "no_telp_pelapor": "6281379336059",
                    "keterangan_pelapor": "Tunggakan SDH di bayar bulan Januari.  Tolong pasangkan kembali meteran yg di ambil kmren",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020101031",
                    "waktu_lapor": "01/02/2023 07:53:43",
                    "waktu_response": "01/02/2023 08:10:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 33953237,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tyas",
                    "alamat_pelapor": "DS DAWUNG No.0 RT.3 RW.1 DAWUNG",
                    "no_telp_pelapor": "6281553349418",
                    "keterangan_pelapor": "MUTASI_K (G9923020188865:perlu cek petugas) - permisi izin melapor, listrik di daerah saya sedang tegangan rendah. mohon untuk segera diperbaiki. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5323020100076",
                    "waktu_lapor": "01/02/2023 07:54:19",
                    "waktu_response": "01/02/2023 08:22:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1693,
                    "durasi_recovery_time": 33952513,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01103728786",
                    "nama_pelapor": "BP SOETRISNO",
                    "alamat_pelapor": "JL KATELIA 1     NO   27 RT 01/09  KEL CILENDEK TIMUR KEC BOGOR BARAT KOTA BOGOR  ",
                    "no_telp_pelapor": "02518371565",
                    "keterangan_pelapor": "MUTASI_K (G9923020187984:pengecekan) - LPB GAGAL  . SISA 874  KWH . NO STROOM 54095671276833633388",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5323020100077",
                    "waktu_lapor": "01/02/2023 07:54:54",
                    "waktu_response": "01/02/2023 08:17:40",
                    "waktu_recovery": "01/02/2023 09:34:44",
                    "durasi_response_time": 1366,
                    "durasi_recovery_time": 4624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "142826",
                    "nama_pelapor": "IBU RISA ",
                    "alamat_pelapor": "JL H B BAPING GG DAMAI NO 57  RT-14 / RW-4 KEL SUSUKAN KEC CIRACAS KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285776902664",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423013100475,  TGL 31/01/23 TUNGGAKAN REK BULAN JANUARI 23. TELAH DILUNASI MELALUI ALFAMART. PTL MINTA SEGERA DISAMBUNG. TERKAIT NO LAPOR K3223013100485",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101041",
                    "waktu_lapor": "01/02/2023 07:54:47",
                    "waktu_response": "01/02/2023 07:57:15",
                    "waktu_recovery": "01/02/2023 08:13:24",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I MADE SAREG",
                    "alamat_pelapor": "JL WARAKAS 6 RT 5/14",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101046",
                    "waktu_lapor": "01/02/2023 07:55:33",
                    "waktu_response": "01/02/2023 08:43:59",
                    "waktu_recovery": "01/02/2023 09:12:08",
                    "durasi_response_time": 2906,
                    "durasi_recovery_time": 1689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAVAL",
                    "alamat_pelapor": "MTSN 3 KOTA PADANG, JL. KAMBOJA, RT/RW 00, KELURAHAN KOTO PANJANG IKUR KOTO, KECATAMAN KOTO TANGAH, KOTA PADANG, PROVINSI SUMBAR",
                    "no_telp_pelapor": "081277988580",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 31/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP ERROR. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 32 KWH DAN PEMBELIAN TGL.27/01/2023 SEBESAR RP. 100.000,- DENGAN NO TOKEN 30424524207665598957 YANG BELUM DIINPUT PADA APP LAMA (14037873701). MOHON DAPAT DIKONVERSI KE APP BARU (50002623853).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020101048",
                    "waktu_lapor": "01/02/2023 07:55:34",
                    "waktu_response": "01/02/2023 07:57:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 33953987,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riko Jaya Sukma",
                    "alamat_pelapor": "JL H. MUHI RAYA No.47 RT.8 RW.4 PONDOK PIN",
                    "no_telp_pelapor": "6281382392100",
                    "keterangan_pelapor": "MUTASI_K (G9923020188042:urgent) - saya tidak bisa isi pulsa token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100078",
                    "waktu_lapor": "01/02/2023 07:55:58",
                    "waktu_response": "01/02/2023 08:16:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1217,
                    "durasi_recovery_time": 33952890,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA ",
                    "alamat_pelapor": "DK WATES RT-1 RW-1 DEA NGADIREJO KEC SOKO  PONOROGO / DEKAT MESJID BAITUL IHSAN NAIK KE ATAS \\n",
                    "no_telp_pelapor": "085648981051",
                    "keterangan_pelapor": "MUTASI_K (G9923020187976:mohon untuk di tindak lanjuti) - \\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM 17.60  KWH / 32003939355",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020101050",
                    "waktu_lapor": "01/02/2023 07:56:06",
                    "waktu_response": "01/02/2023 08:22:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1596,
                    "durasi_recovery_time": 33952503,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Hamid",
                    "alamat_pelapor": "Ds.Balong Pacul RT.01 RW.01, Kec.Nganjuk, Kab.Nganjuk, Jawa Timur",
                    "no_telp_pelapor": "6285232224400",
                    "keterangan_pelapor": "MUTASI_K (G9923020187971:KWH meter nyetrum listrik padam untuk dilakukan pengecekan petugas) - Meteran listrik konslet, meteran nyetrum, jaringan listrik dalam (rumah) mati. Mohon PLN, meteran listriknya segera diperbaiki. PELANGGAN MENGHUBUNGI KEMBALI MENGINFORMASIKAN BELUM ADA PENANGANAN DARI PETUGAS CC.55.AYUDEWI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020101051",
                    "waktu_lapor": "01/02/2023 07:56:12",
                    "waktu_response": "01/02/2023 07:56:47",
                    "waktu_recovery": "01/02/2023 08:13:30",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 1003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LULU FAELASUFA",
                    "alamat_pelapor": "KP BEND MELAYU RT.7 RW.1 TUGU SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101052",
                    "waktu_lapor": "01/02/2023 07:56:41",
                    "waktu_response": "01/02/2023 08:26:49",
                    "waktu_recovery": "01/02/2023 10:23:59",
                    "durasi_response_time": 1808,
                    "durasi_recovery_time": 7030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPRIANTO",
                    "alamat_pelapor": "KP PADURENAN JL.GANIF GG.REBAN NO.185 RT.1 RW.1 KEL PADURENAN  KEC.MUSTIKA JAYA BEKASI ACUAN BELAKANG TK CAHAYA",
                    "no_telp_pelapor": "081282307626",
                    "keterangan_pelapor": "APP TERTERA PRIKSA SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 15,72 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101054",
                    "waktu_lapor": "01/02/2023 07:56:40",
                    "waktu_response": "01/02/2023 08:19:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1347,
                    "durasi_recovery_time": 33952718,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novan idrak",
                    "alamat_pelapor": "jln tondano komplex sanggar pramuka",
                    "no_telp_pelapor": "6282393941438",
                    "keterangan_pelapor": "MUTASI_K (G9923020187961:gagal token) - sya ngk bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELAGA"
                },
                {
                    "no_laporan": "K5423020101055",
                    "waktu_lapor": "01/02/2023 07:56:42",
                    "waktu_response": "01/02/2023 07:57:06",
                    "waktu_recovery": "01/02/2023 08:13:43",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AIM SUPRIYADI",
                    "alamat_pelapor": "JL WARAKAS 1 GG 21 No.129 RT.3 RW.8 PAPANGGO",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101057",
                    "waktu_lapor": "01/02/2023 07:56:48",
                    "waktu_response": "01/02/2023 08:50:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3214,
                    "durasi_recovery_time": 33950843,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Delvi Sendy",
                    "alamat_pelapor": "JL JL.KESATRIA NO.13.LK XI No. SUNGGAL",
                    "no_telp_pelapor": "6281370727454",
                    "keterangan_pelapor": "MUTASI_K (G9923020187995:agar dibantu unit gangguan) - masukkan nmr strom tokennya bacaannya periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGAL"
                },
                {
                    "no_laporan": "K5423020101059",
                    "waktu_lapor": "01/02/2023 07:56:57",
                    "waktu_response": "01/02/2023 08:23:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1594,
                    "durasi_recovery_time": 33952454,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didik kurniawan",
                    "alamat_pelapor": "DN BAGIK NYAKA BARAT No. RT.0 BAGIK NYAK",
                    "no_telp_pelapor": "6285930358264",
                    "keterangan_pelapor": "MUTASI_K (G9923020187968:token) - token tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020101062",
                    "waktu_lapor": "01/02/2023 07:57:08",
                    "waktu_response": "01/02/2023 08:01:08",
                    "waktu_recovery": "01/02/2023 08:13:54",
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 766,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TOMMY JOSEF KINDANGEN",
                    "alamat_pelapor": "JL JATI RAYA NO. 7 RT 09/09 No. SUNGAI BAM",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101065",
                    "waktu_lapor": "01/02/2023 07:57:35",
                    "waktu_response": "01/02/2023 08:00:30",
                    "waktu_recovery": "01/02/2023 08:14:02",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADITHYA VIRYANATA",
                    "alamat_pelapor": "JL DANAU CINCIN BL B No.10 RT.0 RW.0 PAPANGGO",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101068",
                    "waktu_lapor": "01/02/2023 07:57:59",
                    "waktu_response": "01/02/2023 08:00:23",
                    "waktu_recovery": "01/02/2023 08:14:31",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RODIAH MUKTAR",
                    "alamat_pelapor": "KP TANAH MERAH ATAS No.0 RT.2 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101069",
                    "waktu_lapor": "01/02/2023 07:58:04",
                    "waktu_response": "01/02/2023 08:14:03",
                    "waktu_recovery": "01/02/2023 10:01:15",
                    "durasi_response_time": 959,
                    "durasi_recovery_time": 6432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vica",
                    "alamat_pelapor": "Cluster panorama cibodas blok B No 4",
                    "no_telp_pelapor": "628128620390",
                    "keterangan_pelapor": "tagihan tdk sesuai dgn lapor mater yg saya laporkan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101072",
                    "waktu_lapor": "01/02/2023 07:58:21",
                    "waktu_response": "01/02/2023 08:28:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1818,
                    "durasi_recovery_time": 33952146,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Setiawanto",
                    "alamat_pelapor": "DS SENEAM 4 RT.0 RW.0",
                    "no_telp_pelapor": "6281362488322",
                    "keterangan_pelapor": "MUTASI_K (G9923020187975:teknis) - Diisi token tidak bisa padahal sudah di beli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEURAM"
                },
                {
                    "no_laporan": "K5423020101074",
                    "waktu_lapor": "01/02/2023 07:58:26",
                    "waktu_response": "01/02/2023 08:00:01",
                    "waktu_recovery": "01/02/2023 08:14:25",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROSADA ULI SIMATUPANG",
                    "alamat_pelapor": "JL SWASEMBADA TMR VII No.39 RT.8 RW.10 KB BWG",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101077",
                    "waktu_lapor": "01/02/2023 07:58:30",
                    "waktu_response": "01/02/2023 08:01:12",
                    "waktu_recovery": "01/02/2023 09:30:40",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 5368,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1946",
                    "nama_pelapor": "IBU CANDRA ",
                    "alamat_pelapor": "JL SAKURA NO.126C RT-4 / RW-7, KEL CILANDAK BARAT, KEC CILANDAK, KOTA JAKARTA SELATAN ",
                    "no_telp_pelapor": "0215710441",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 16 KWH. NO TOKEN 32511226649995543994, 63703985277663986383, 36960067731456497715, DAN  37938304266022756725",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101082",
                    "waktu_lapor": "01/02/2023 07:59:01",
                    "waktu_response": "01/02/2023 08:44:32",
                    "waktu_recovery": "01/02/2023 09:37:21",
                    "durasi_response_time": 2731,
                    "durasi_recovery_time": 3169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Paulus Emigo",
                    "alamat_pelapor": "kantor pertanian kecamatan toba",
                    "no_telp_pelapor": "6285246988401",
                    "keterangan_pelapor": "pengisian token gagal sudah diulangi tetap keterangan gagal mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K5423020101083",
                    "waktu_lapor": "01/02/2023 07:59:04",
                    "waktu_response": "01/02/2023 08:24:32",
                    "waktu_recovery": "01/02/2023 08:26:34",
                    "durasi_response_time": 1528,
                    "durasi_recovery_time": 122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eviana ratnasari",
                    "alamat_pelapor": "jl. dahlia 10 blok i10 no.2 rt.001 rw.19 kirana cibitung",
                    "no_telp_pelapor": "6289638864592",
                    "keterangan_pelapor": "tagihan melebihi stand meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101084",
                    "waktu_lapor": "01/02/2023 07:59:05",
                    "waktu_response": "01/02/2023 07:59:55",
                    "waktu_recovery": "01/02/2023 08:14:19",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "UMI SALAMAH",
                    "alamat_pelapor": "JL TANAH MERAH No.0 RT.5 RW.7 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101086",
                    "waktu_lapor": "01/02/2023 07:59:14",
                    "waktu_response": "01/02/2023 08:11:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 762,
                    "durasi_recovery_time": 33953149,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14025102212",
                    "nama_pelapor": "BP EFENDI",
                    "alamat_pelapor": "PERUMAHAN NDALEM KINASIH BLOK D17. JLN GATOT SUBROTO SUMURPANGGANG RT.004 RW.001 KEC. MARGADANA KOTA TEGAL",
                    "no_telp_pelapor": "081391349569",
                    "keterangan_pelapor": "MUTASI_K (G9923020187953:gagal entri token) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 11,15.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5423020101087",
                    "waktu_lapor": "01/02/2023 07:59:23",
                    "waktu_response": "01/02/2023 07:59:50",
                    "waktu_recovery": "01/02/2023 08:14:56",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONA TARYANAH",
                    "alamat_pelapor": "JL JL BENDUNGAN DEMPE No.0",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101089",
                    "waktu_lapor": "01/02/2023 07:59:54",
                    "waktu_response": "01/02/2023 08:08:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 501,
                    "durasi_recovery_time": 33953370,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sarwan",
                    "alamat_pelapor": "majasem rt 5 rw 3",
                    "no_telp_pelapor": "6282137610181",
                    "keterangan_pelapor": "MUTASI_K (G9923020188045:tegangan drop) - daya listrik saya dan tetangga saya sering turun. lampunya sering berkedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WELERI"
                },
                {
                    "no_laporan": "K5423020101091",
                    "waktu_lapor": "01/02/2023 08:00:22",
                    "waktu_response": "01/02/2023 08:01:02",
                    "waktu_recovery": "01/02/2023 08:14:41",
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 819,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KHO SOEI KIAT",
                    "alamat_pelapor": "JL SUNTER HIJAU 2 SC No.0",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101092",
                    "waktu_lapor": "01/02/2023 08:00:31",
                    "waktu_response": "01/02/2023 08:00:56",
                    "waktu_recovery": "01/02/2023 08:17:09",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. HARUN APRASYIED",
                    "alamat_pelapor": "JL PERJUANGAN RAYA KP TNH MERAH No.0 RT.5 RW.7 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101093",
                    "waktu_lapor": "01/02/2023 08:00:45",
                    "waktu_response": "01/02/2023 08:11:32",
                    "waktu_recovery": "01/02/2023 09:00:05",
                    "durasi_response_time": 647,
                    "durasi_recovery_time": 2913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "107046",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "KK TAMAN MODERNLAND BLOK D-2 NO 29 RT-/- JL DAHLIA 2 KEL UJUNG MENTENG KEC - KOTA JAKTIM // LULU SUPERMARKET / SEKOLAH SANG TIMUR ",
                    "no_telp_pelapor": "081211721495",
                    "keterangan_pelapor": "MOHN PERIKSA APP PASCABAYAR, BEBERAPA HARI YANG LALU PETUGAS DATANG MENGINFORMASIKAN ANGKA COUNTER TIDAK BEROPERASI SEJAK DES 22 MESKIPUN ADA PEMAKAIAN ELEKTRONIK. YBS TIDAK MENGETAHUI ST APP. PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101095",
                    "waktu_lapor": "01/02/2023 08:00:49",
                    "waktu_response": "01/02/2023 08:01:50",
                    "waktu_recovery": "01/02/2023 09:08:58",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 4028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "novan surya",
                    "alamat_pelapor": "KK THE IRIS GARDEN KAV 9 No.0 RT.00 RW.00 KARANGLO",
                    "no_telp_pelapor": "6285954437414",
                    "keterangan_pelapor": "ngisi token kena reject terus padahal kode benar LAPORAN DI ALIKAN KE NO LAPOR G5123020100338.CC.51.ROSITA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020101098",
                    "waktu_lapor": "01/02/2023 08:01:09",
                    "waktu_response": "01/02/2023 08:03:39",
                    "waktu_recovery": "01/02/2023 10:55:55",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 10336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Linda afriani",
                    "alamat_pelapor": "PR EKA TUNGGAL REGENSI BLOK B1- 04 No.0 RT.0 RW.0 SIALANGMUN",
                    "no_telp_pelapor": "6285311187164",
                    "keterangan_pelapor": "saya beli token pas dimasukan tak bisa trus angka ny ilang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020101102",
                    "waktu_lapor": "01/02/2023 08:01:17",
                    "waktu_response": "01/02/2023 08:01:36",
                    "waktu_recovery": "01/02/2023 08:17:14",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 938,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUYADI",
                    "alamat_pelapor": "KP TANAH MERAH RT.6 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101104",
                    "waktu_lapor": "01/02/2023 08:01:46",
                    "waktu_response": "01/02/2023 08:30:52",
                    "waktu_recovery": "01/02/2023 09:12:21",
                    "durasi_response_time": 1746,
                    "durasi_recovery_time": 2489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Ruko BlossomVille No W02/09R RT 01 RW 04 Kel Mekar Bakti Kec Panongan Kab Tangerang Banten ",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "No Registrasi 5664012251333. Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101107",
                    "waktu_lapor": "01/02/2023 08:02:02",
                    "waktu_response": "01/02/2023 08:15:57",
                    "waktu_recovery": "01/02/2023 08:37:47",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 1310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irviani Mangeta",
                    "alamat_pelapor": "Btn Bulurokeng Permai F4 No.15",
                    "no_telp_pelapor": "62895412125474",
                    "keterangan_pelapor": "Ini mau tanya ibu, mohon solusinya, nomor token listrik tdak mau masuk d meteran. Sdh brapa kali d kasih masuk tpii tidak mau",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101108",
                    "waktu_lapor": "01/02/2023 08:02:12",
                    "waktu_response": "01/02/2023 08:11:09",
                    "waktu_recovery": "01/02/2023 08:17:20",
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 371,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M BAHAR",
                    "alamat_pelapor": "JL JL WARAKAS E GG 4/ No.78 RT.0 RW.9",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101109",
                    "waktu_lapor": "01/02/2023 08:02:12",
                    "waktu_response": "01/02/2023 08:06:42",
                    "waktu_recovery": "01/02/2023 09:04:49",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 3487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khairun Naimah",
                    "alamat_pelapor": "komplek musatika indah no. 38",
                    "no_telp_pelapor": "628991125206",
                    "keterangan_pelapor": "gagal memasukkan kode token baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020101111",
                    "waktu_lapor": "01/02/2023 08:02:30",
                    "waktu_response": "01/02/2023 08:03:53",
                    "waktu_recovery": "01/02/2023 08:58:57",
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 3304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tengku Febriandri Perdana",
                    "alamat_pelapor": "JL PARDAMEAN",
                    "no_telp_pelapor": "6285270998018",
                    "keterangan_pelapor": "Total tagihan tidak sesuai dengan data di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5423020101112",
                    "waktu_lapor": "01/02/2023 08:02:45",
                    "waktu_response": "01/02/2023 08:03:34",
                    "waktu_recovery": "01/02/2023 08:10:02",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutrisno Sinyo",
                    "alamat_pelapor": "KP CIJATI TONGGOH No.0 RT.004 RW.02 CIJATI",
                    "no_telp_pelapor": "6285214105303",
                    "keterangan_pelapor": "gak bisa beli pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101117",
                    "waktu_lapor": "01/02/2023 08:03:09",
                    "waktu_response": "01/02/2023 08:10:52",
                    "waktu_recovery": "01/02/2023 08:17:25",
                    "durasi_response_time": 463,
                    "durasi_recovery_time": 393,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SLAMET",
                    "alamat_pelapor": "KP TANAH MERAH ATAS RT.3 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101123",
                    "waktu_lapor": "01/02/2023 08:03:44",
                    "waktu_response": "01/02/2023 08:06:40",
                    "waktu_recovery": "01/02/2023 08:31:49",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "JL WARU DOYONG DESA WARU DOYONG RT 02/01 KEL CIPAYUNG GIRANG KEC MEGA MENDUNG KAB BOGOR  ",
                    "no_telp_pelapor": "085161484221",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 13/01/2023 PENGAJUAN PROSES PB ( UNTUK PT TOWER SMART FREND ) SEBANYAK 5 UNIT MELALUI APL SETEMPAT, SESUAI INFO PELANGGAN BERKAS SUDAH DISERAHKAN NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.SETEMPAT SUDAH ADA SLO ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020101124",
                    "waktu_lapor": "01/02/2023 08:03:36",
                    "waktu_response": "01/02/2023 08:42:51",
                    "waktu_recovery": "01/02/2023 09:43:24",
                    "durasi_response_time": 2355,
                    "durasi_recovery_time": 3633,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TEGUH ARIF AMBARA",
                    "alamat_pelapor": "DN SUMPUT No. RT.1 RW.1 MEDALI",
                    "no_telp_pelapor": "6287780857441",
                    "keterangan_pelapor": "tidak bisa melakukan top up token listrik dikarnakan limit",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020101126",
                    "waktu_lapor": "01/02/2023 08:03:38",
                    "waktu_response": "01/02/2023 08:52:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2916,
                    "durasi_recovery_time": 33950731,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riri pardianti",
                    "alamat_pelapor": "KK DENGKLOK PERMAI B No.7 RT.000 RW.00 R DENGKLOK",
                    "no_telp_pelapor": "6285884888042",
                    "keterangan_pelapor": "MUTASI_K (G9923020188104:mohon diperiksa kwh meter) - Tombol Meteran Kwh Rusak tidak bisa berfungsi. di tombol angka 1, 2, 3, 4 tidak bisa ditekan. \\n\\nAlamat Detail:\\nPerum Pdp Blok B7 No 22. Sebelah Kiri Rumah Kosong dan Depan Rumah Kosong (Rumah Roboh) ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020101128",
                    "waktu_lapor": "01/02/2023 08:03:59",
                    "waktu_response": "01/02/2023 08:26:12",
                    "waktu_recovery": "01/02/2023 08:30:01",
                    "durasi_response_time": 1333,
                    "durasi_recovery_time": 229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Somantri",
                    "alamat_pelapor": "KP CIBUNTU No.0 RT.002 RW.04 CIBITUNG",
                    "no_telp_pelapor": "6281280595909",
                    "keterangan_pelapor": "pada saat pembelian token di struknya masih tarip R1/1300",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101130",
                    "waktu_lapor": "01/02/2023 08:04:26",
                    "waktu_response": "01/02/2023 08:10:47",
                    "waktu_recovery": "01/02/2023 08:17:30",
                    "durasi_response_time": 381,
                    "durasi_recovery_time": 403,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KASIM",
                    "alamat_pelapor": "JL PERJUANGAN RAYA RT.5 RW.7 TUGU SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101136",
                    "waktu_lapor": "01/02/2023 08:04:42",
                    "waktu_response": "01/02/2023 08:26:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1320,
                    "durasi_recovery_time": 33952263,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "JL RUKO SORRENTO JUNCTION No.2",
                    "no_telp_pelapor": "628992581237",
                    "keterangan_pelapor": "MUTASI_K (G9923020187969:PULSA USANG) - Token listrik yang di beli di tokopedia saat dimasukan, tulisannya terpakai tp tidak masuk pulsanya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101139",
                    "waktu_lapor": "01/02/2023 08:05:17",
                    "waktu_response": "01/02/2023 08:10:42",
                    "waktu_recovery": "01/02/2023 08:17:38",
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FIRMAN SUHARDY",
                    "alamat_pelapor": "JL BENDUNGAN MELAYU GANG AKUR No.34 RT.12 RW.5 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101142",
                    "waktu_lapor": "01/02/2023 08:05:44",
                    "waktu_response": "01/02/2023 08:16:36",
                    "waktu_recovery": "01/02/2023 08:37:41",
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 1265,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JENIFER",
                    "alamat_pelapor": "JL P.KEM KK RUKO KIMA SQUARE BLOK A1 NO 1 KEL DAYA KEC BIRING KANAYA KOTA MAKASSAR / SETEMPAT BANK BCA ",
                    "no_telp_pelapor": "08111782459",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  44.54 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101146",
                    "waktu_lapor": "01/02/2023 08:06:07",
                    "waktu_response": "01/02/2023 08:10:36",
                    "waktu_recovery": "01/02/2023 08:17:45",
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 429,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRO ATMODJO",
                    "alamat_pelapor": "JL BLOK K1/21 SUNTER No.0",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101151",
                    "waktu_lapor": "01/02/2023 08:06:32",
                    "waktu_response": "01/02/2023 08:10:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 33953258,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nickyzheo",
                    "alamat_pelapor": "DS TAUANAS No.0 RT.8 RW.3",
                    "no_telp_pelapor": "6282145524113",
                    "keterangan_pelapor": "MUTASI_K (G9923020187949:Gangguan ) - gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOE"
                },
                {
                    "no_laporan": "K5423020101152",
                    "waktu_lapor": "01/02/2023 08:06:33",
                    "waktu_response": "01/02/2023 08:09:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 33953322,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mulyadi",
                    "alamat_pelapor": "kp cikoak jalan pudar",
                    "no_telp_pelapor": "6285694443978",
                    "keterangan_pelapor": "MUTASI_K (G9923020187947:Gagal Input Token) - token listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020101154",
                    "waktu_lapor": "01/02/2023 08:06:39",
                    "waktu_response": "01/02/2023 08:08:02",
                    "waktu_recovery": "01/02/2023 08:52:40",
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 2678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra Leonardy",
                    "alamat_pelapor": "JL MARTAPURA 17",
                    "no_telp_pelapor": "6281361459617",
                    "keterangan_pelapor": "Tagihan 3 bulan terakhir pada rerata sekitar Rp600.000, namun untuk tagihan bulan Februari pada angka Rp1.618.280. Mohon konfirmasinya. Terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101155",
                    "waktu_lapor": "01/02/2023 08:06:57",
                    "waktu_response": "01/02/2023 08:10:30",
                    "waktu_recovery": "01/02/2023 08:17:56",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KOHAR SUWANDI",
                    "alamat_pelapor": "JL AGUNG PODOMORO BL No.0 RT.-18",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101158",
                    "waktu_lapor": "01/02/2023 08:07:27",
                    "waktu_response": "01/02/2023 09:12:50",
                    "waktu_recovery": "01/02/2023 10:42:16",
                    "durasi_response_time": 3923,
                    "durasi_recovery_time": 5366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tapirhusen on android",
                    "alamat_pelapor": "PR VILA PAMULANG DH3 No.11 RT.000 RW.00 RENI JAYA",
                    "no_telp_pelapor": "6281295478165",
                    "keterangan_pelapor": "Halo saya mau bertanya, kenapa tagihan saya jauh berbeda dengan catat meter ya? pemakaian tidak sampai segitu harusnya. Terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101159",
                    "waktu_lapor": "01/02/2023 08:07:27",
                    "waktu_response": "01/02/2023 08:17:46",
                    "waktu_recovery": "01/02/2023 08:49:43",
                    "durasi_response_time": 619,
                    "durasi_recovery_time": 1917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitri",
                    "alamat_pelapor": "tempasan",
                    "no_telp_pelapor": "6282339691909",
                    "keterangan_pelapor": "gagal pengisian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101160",
                    "waktu_lapor": "01/02/2023 08:07:32",
                    "waktu_response": "01/02/2023 08:24:16",
                    "waktu_recovery": "01/02/2023 11:36:50",
                    "durasi_response_time": 1004,
                    "durasi_recovery_time": 11554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gus Sanjaya",
                    "alamat_pelapor": "Jl. Barata Jaya XXI No.22",
                    "no_telp_pelapor": "6282228544479",
                    "keterangan_pelapor": "pengisian token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K2323020100066",
                    "waktu_lapor": "01/02/2023 08:07:55",
                    "waktu_response": "01/02/2023 08:18:11",
                    "waktu_recovery": "01/02/2023 08:31:33",
                    "durasi_response_time": 616,
                    "durasi_recovery_time": 802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK NUN",
                    "alamat_pelapor": "JL LOKASI NO- RT2/RW4, DESA BALAI PUNGUT, KEC PINGGIR, KAB BENGKALIS // RUMAH KEDUA DARI SMP N 7 PINGGIR (RUMAH PAPAN)",
                    "no_telp_pelapor": "083111604971",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER DIKARENAKAN KWH METER RUSAK (G5223012000252), MENGINFORMASIKAN MEMILIKI TOKEN FISIK DGN NO METER LAMA SEBESAR 20K DGN NO TOKEN 58008566169366686083. MOHON DI KONVERSIKAN KE APP METER BARU (NO.METER 86225824787)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020101163",
                    "waktu_lapor": "01/02/2023 08:07:47",
                    "waktu_response": "01/02/2023 08:10:25",
                    "waktu_recovery": "01/02/2023 08:18:02",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUGIANTO CANDRA",
                    "alamat_pelapor": "JL SUNTER PODOMORO BL D6 No.21 RT.0 RW.0 SUNTER",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info kapan penggantian meter rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101164",
                    "waktu_lapor": "01/02/2023 08:07:51",
                    "waktu_response": "01/02/2023 08:17:41",
                    "waktu_recovery": "01/02/2023 08:37:35",
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 1194,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhalisa",
                    "alamat_pelapor": "JL ANTARA RECIDENCE A1/6 No. TAMALANREA",
                    "no_telp_pelapor": "6282399309796",
                    "keterangan_pelapor": "token selalu gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101166",
                    "waktu_lapor": "01/02/2023 08:08:01",
                    "waktu_response": "01/02/2023 08:17:49",
                    "waktu_recovery": "01/02/2023 09:23:09",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 3920,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochamad Rofik Ardiansyah",
                    "alamat_pelapor": "DS SIDORAME No. 0 RT.004 RW.03 KRIAN",
                    "no_telp_pelapor": "6285934732429",
                    "keterangan_pelapor": "pagi..mohon maaf.dari hasil kami telpon di 123.kami minta tolong tanya..stand meter kami kenapa dikenakan angsuran 50.000/sudah 3 bulan ini.sedangkan kami tidak membuat kesalahan.(mohon maaf telpon kami tadi terputus pulsa habis)..mohon bantuan & penjelsanya..agsuran apa sampai kapan..terimakasih pln",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5323020100092",
                    "waktu_lapor": "01/02/2023 08:08:10",
                    "waktu_response": "01/02/2023 08:46:04",
                    "waktu_recovery": "01/02/2023 08:52:48",
                    "durasi_response_time": 2274,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LEO",
                    "alamat_pelapor": "JL. SEI KERA SIMPANG ASAHAN NO124 A RT- RW - KEL PANDAU HILIR KEC MEDAN PERJUANGAN KOTA MEDAN / DEKAT JL THAMRIN ",
                    "no_telp_pelapor": "085262412888",
                    "keterangan_pelapor": "PELANGGAN SEBELUMNYA ADA PELAPORAN 1 BANGUNAN PADAM (/G5123020100179) SUDAH ADA PENANGANAN PETUGAS DAN SUDAH MENYALA NORMAL ,NAMUN INFO DARI PETUGAS BOX YANG ADA DI TIANG TIDAK TERKUNCI YANG MENYEBABKAN ADA PANEL YANG OFF , PELANGGAN MEMINTA BOX TERSEBUT DI KUNCI / DIAMAN KAN . MOHON KONFIRMASI KEPADA PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101167",
                    "waktu_lapor": "01/02/2023 08:08:06",
                    "waktu_response": "01/02/2023 09:17:50",
                    "waktu_recovery": "01/02/2023 10:13:17",
                    "durasi_response_time": 4184,
                    "durasi_recovery_time": 3327,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nenk nonk",
                    "alamat_pelapor": "kp gambar jln bojong gambar",
                    "no_telp_pelapor": "6281318568151",
                    "keterangan_pelapor": "saya gak bisa isi token listrik,transaksi nya gagal.tanya kesana kesini kata nya itu udah sampai batas/limit pemakaian,kata nya bisa di isi lagi tgl 1,dan skrg tanggal 1 februari.jam berapa kira2 saya bisa isi/beli token lagi?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMANUKAN"
                },
                {
                    "no_laporan": "K5523020100128",
                    "waktu_lapor": "01/02/2023 08:08:26",
                    "waktu_response": "01/02/2023 08:10:32",
                    "waktu_recovery": "01/02/2023 08:15:38",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KANIA",
                    "alamat_pelapor": "JL GIRI PUSPA PR GIRI PUSPA LESTARI NO. F13 BR TAMAN GRIA KEL JIMBARAN KEC KUTA SELATAN KAB BADUNG LOKASI : BELAKANG TAMAN MAKAM MUMBUL ",
                    "no_telp_pelapor": "082342337918",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : SR MELINTANG MENGHALANGI BANGUNAN PELANGGAN (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5523020100131",
                    "waktu_lapor": "01/02/2023 08:08:49",
                    "waktu_response": "01/02/2023 09:00:08",
                    "waktu_recovery": "01/02/2023 09:01:09",
                    "durasi_response_time": 3079,
                    "durasi_recovery_time": 61,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARI ",
                    "alamat_pelapor": "JL- DN BENDO    NO-  RT-7 / RW-7 KEL GAYAM HARJO KEC PRAMBANAN KAB SLEMAN ",
                    "no_telp_pelapor": "6285718580926",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT  MEMBELI TOKEN  SUDAH DI COBA DI BEBERAPA TEMPAT. SISA KWH : 42 KWH (PTL NYALA )\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020101173",
                    "waktu_lapor": "01/02/2023 08:09:01",
                    "waktu_response": "01/02/2023 08:20:33",
                    "waktu_recovery": "01/02/2023 08:40:21",
                    "durasi_response_time": 692,
                    "durasi_recovery_time": 1188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Hernawan",
                    "alamat_pelapor": "JL CISIHUNG No.0 RT.006 RW.10 BJ MENGGER",
                    "no_telp_pelapor": "628885599555",
                    "keterangan_pelapor": "Catat meter padahal tidak digunakan rumah kosong jd 86 meter apa bulan bulan kemaren tdk dicatat meter nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020101174",
                    "waktu_lapor": "01/02/2023 08:09:11",
                    "waktu_response": "01/02/2023 08:29:49",
                    "waktu_recovery": "01/02/2023 08:36:17",
                    "durasi_response_time": 1238,
                    "durasi_recovery_time": 388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SUBUR",
                    "alamat_pelapor": "JL KOBER BALAI KAMBANG NO 16 RT2/2 KEL BALAI KAMBANG KEC KRAMAT JATI KOTA JAKTIM // BELAKANG GLOBAL ISLAMIC SCHOOL",
                    "no_telp_pelapor": "081285346970",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA RENOVASI. PEMOHON SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020101175",
                    "waktu_lapor": "01/02/2023 08:09:06",
                    "waktu_response": "01/02/2023 08:11:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 167,
                    "durasi_recovery_time": 33953152,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUWASIS",
                    "alamat_pelapor": "PR TMN TIARA GREEN CLUSTER D-32 No.32 RT.0 RW.0 SIDOARJO",
                    "no_telp_pelapor": "6282244525466",
                    "keterangan_pelapor": "MUTASI_K (G9923020187951:perlu cek) - terjadi erorr pada meteran & bunyi teruss,tolong nanti menghubungi ibu Ifa,  0813-3386-6667",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020101177",
                    "waktu_lapor": "01/02/2023 08:09:20",
                    "waktu_response": "01/02/2023 08:59:09",
                    "waktu_recovery": "01/02/2023 09:10:55",
                    "durasi_response_time": 2989,
                    "durasi_recovery_time": 706,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISAK SAMUEL RUMAKIEK",
                    "alamat_pelapor": "Kobari Jaya",
                    "no_telp_pelapor": "6282248218991",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YUMDORI"
                },
                {
                    "no_laporan": "K5423020101178",
                    "waktu_lapor": "01/02/2023 08:09:28",
                    "waktu_response": "01/02/2023 08:17:28",
                    "waktu_recovery": "01/02/2023 09:05:46",
                    "durasi_response_time": 480,
                    "durasi_recovery_time": 2898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEO FAHMI",
                    "alamat_pelapor": "JL AEK TAYAS",
                    "no_telp_pelapor": "6282166267079",
                    "keterangan_pelapor": "Tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5423020101180",
                    "waktu_lapor": "01/02/2023 08:09:56",
                    "waktu_response": "01/02/2023 09:05:54",
                    "waktu_recovery": "01/02/2023 09:28:39",
                    "durasi_response_time": 3358,
                    "durasi_recovery_time": 1365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riskawati",
                    "alamat_pelapor": "DS ANJIR PASAR LAMA No.0 RT. RW.",
                    "no_telp_pelapor": "6285822203973",
                    "keterangan_pelapor": "tidak bisa mengisi saldo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARABAHAN"
                },
                {
                    "no_laporan": "K5223020100266",
                    "waktu_lapor": "01/02/2023 08:10:33",
                    "waktu_response": "01/02/2023 08:43:21",
                    "waktu_recovery": "01/02/2023 11:50:42",
                    "durasi_response_time": 1968,
                    "durasi_recovery_time": 11241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AGA ",
                    "alamat_pelapor": "JL BAKUNG NO 21/6 RT 29 RW 8 ,KEL  BACIRO, KEC GONDOKUSUMAN, KOTA YOGYAKARTA, DAERAH ISTIMEWA YOGYAKARTA// DI SEBERANG TAMAN ",
                    "no_telp_pelapor": "0274370191",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223012800268 PELANGGAN PENDAFTARAN MIGRASI (DAYA) NO REGISTER : 5210917003779 TOKEN PERDANA LUNAS PADA TANGGAL (21/01/2023.) NAMUN HINGGA SAAT INI BELUM TEREALISASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020101186",
                    "waktu_lapor": "01/02/2023 08:10:41",
                    "waktu_response": "01/02/2023 09:24:52",
                    "waktu_recovery": "01/02/2023 10:05:39",
                    "durasi_response_time": 4451,
                    "durasi_recovery_time": 2447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Budiyanto",
                    "alamat_pelapor": "PR PESONA KAHURIPAN Q2 No.37 RT.0 RW.0 CIKAHURIPA",
                    "no_telp_pelapor": "6282166190983",
                    "keterangan_pelapor": "tidak bisa di isi plusa total kw melebihi batas maxsimum. PELANGGAN (IBU FETRI / 082166190983) MELAPOR KEMBALI TGL 01/02/2023 PUKUL 8.32 WIB. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. CC.54.MARIA_M",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020101188",
                    "waktu_lapor": "01/02/2023 08:10:55",
                    "waktu_response": "01/02/2023 08:18:52",
                    "waktu_recovery": "01/02/2023 08:20:36",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VERA ",
                    "alamat_pelapor": "JL MERPATI 1     RT-11 / RW-2 NO. 399 DS BATOKAN  KEC KASIMAN KAB BOJONEGORO JATIM ",
                    "no_telp_pelapor": "082133977239",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56212297446 TIDAK BISA BELI TOKEN . PELANGGAN HAMPIR MEMENUHI TOP UP TOKEN 720 JN BULAN JAN 23 , SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN SISA 4600 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K5423020101193",
                    "waktu_lapor": "01/02/2023 08:11:07",
                    "waktu_response": "01/02/2023 08:14:03",
                    "waktu_recovery": "01/02/2023 15:00:04",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 24361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATIH",
                    "alamat_pelapor": "JL MANGGA RT.01/11 NO 9 KEL TUGU UTARA KEC KOJA JAKUT ",
                    "no_telp_pelapor": "02124623109",
                    "keterangan_pelapor": "DI PERSIL TSB PTL SERING PADAM (DALAM 1 MINGGU TERAKHIR HAMPIR SETIAP HARI PADAM).\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020101194",
                    "waktu_lapor": "01/02/2023 08:11:22",
                    "waktu_response": "01/02/2023 08:20:29",
                    "waktu_recovery": "01/02/2023 09:11:30",
                    "durasi_response_time": 547,
                    "durasi_recovery_time": 3061,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zenitha Khandi",
                    "alamat_pelapor": "JL RAYA TLOGOMAS No.032 RT.001 RW.01 TLOGOMAS",
                    "no_telp_pelapor": "62817580478",
                    "keterangan_pelapor": "Kenapa tagihan listrik setelah penggantian box naik drastis?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020101196",
                    "waktu_lapor": "01/02/2023 08:11:25",
                    "waktu_response": "01/02/2023 08:12:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 33953117,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zepanya Teguh Santoso",
                    "alamat_pelapor": "PS.SUKARAMAI TAPUNG",
                    "no_telp_pelapor": "6285276303238",
                    "keterangan_pelapor": "MUTASI_K (G9923020187955:mohon ditindaklanjuti) - saya tidak bisa mengisi listrik, ada keterangan seperti ini. tolong dibantukan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKINANG"
                },
                {
                    "no_laporan": "K5423020101197",
                    "waktu_lapor": "01/02/2023 08:11:33",
                    "waktu_response": "01/02/2023 08:14:59",
                    "waktu_recovery": "01/02/2023 08:49:42",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 2083,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "369447",
                    "nama_pelapor": "IBU INTAN / BP ANWAR ",
                    "alamat_pelapor": "JL BINA ASIH 2 NO 152 RT-1 / RW-9 KEL JATIASIH KEC JATIASIH KOTA BEKASI ",
                    "no_telp_pelapor": "085161616134",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN MERASA TERJADI LONJAKAN REKENING BULAN JANUARI STAND AWAL REK \\n58824 DAN STAND AKHIR REK 59237, PELANGGAN TIDAK BERSEDIA MELENGKAPI STAND APP SAAT MELAPOR DIKARENAKAN YBS DI LUAR KOTA . PADA DATA ACMT KONDISI RUMAH BERPAGAR . YBS MENGINGINKAN TINDAKLANJUT TERKAIT HAL TERSEBUT. LAPOR KEMBALI 08:35   AGAR PETUGAS  CATER DAPAT MENGHUBUNGI PELANGGAN JIKA  PADA SAAT MENCATAT  METER  KONDISI  BERPAGAR DAN TERKUNCI AGAR DAPAT MENGHUBUNGI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101201",
                    "waktu_lapor": "01/02/2023 08:11:46",
                    "waktu_response": "01/02/2023 08:51:45",
                    "waktu_recovery": "01/02/2023 14:52:47",
                    "durasi_response_time": 2399,
                    "durasi_recovery_time": 21662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul azis",
                    "alamat_pelapor": "KP KRAMAT No.0 RT.3 RW.6 BABELAN KT",
                    "no_telp_pelapor": "6285771558783",
                    "keterangan_pelapor": "tidak dapat TopUp token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020101202",
                    "waktu_lapor": "01/02/2023 08:11:48",
                    "waktu_response": "01/02/2023 08:16:19",
                    "waktu_recovery": "01/02/2023 10:37:18",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 8459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH HIDAYAT",
                    "alamat_pelapor": "KLP TIGA LR BUNTU",
                    "no_telp_pelapor": "6285342662045",
                    "keterangan_pelapor": "KWH BELUM TERPASANG DI LOKASI.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020101203",
                    "waktu_lapor": "01/02/2023 08:11:49",
                    "waktu_response": "01/02/2023 08:32:55",
                    "waktu_recovery": "01/02/2023 08:37:34",
                    "durasi_response_time": 1266,
                    "durasi_recovery_time": 279,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Virendra saputra",
                    "alamat_pelapor": "Kp kebonhui",
                    "no_telp_pelapor": "6283108623051",
                    "keterangan_pelapor": "saya memasuken no token gagal terus kenapa ya\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101204",
                    "waktu_lapor": "01/02/2023 08:11:54",
                    "waktu_response": "01/02/2023 08:13:53",
                    "waktu_recovery": "01/02/2023 10:10:44",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 7011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Norma Elisa Putri",
                    "alamat_pelapor": "KP TAMAN CIPADUNG IND No.0 RT.000 RW.00 UJUNG BER",
                    "no_telp_pelapor": "6282334003584",
                    "keterangan_pelapor": "selamat pagi min, saya ingin mengadu terkait tagihan listrik saya. kan saya mengontrak rumah, dan posisi sekarang sedang tidak ada di kontrakan, jadi keadaan rumah saya kosong. saya sangat ingat waktu saya pulang saya sudah mencabut semua listrik yang terhubung. tapi kenapa tagihan saya tetap banyak banget ya min?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020101207",
                    "waktu_lapor": "01/02/2023 08:11:59",
                    "waktu_response": "01/02/2023 08:49:40",
                    "waktu_recovery": "01/02/2023 12:52:52",
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 14592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad subastian",
                    "alamat_pelapor": "KP RAWA ATUG No. RT.1 RW.5",
                    "no_telp_pelapor": "6287741639230",
                    "keterangan_pelapor": "kwh meter error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5323020100098",
                    "waktu_lapor": "01/02/2023 08:12:20",
                    "waktu_response": "01/02/2023 08:14:51",
                    "waktu_recovery": "01/02/2023 08:41:39",
                    "durasi_response_time": 151,
                    "durasi_recovery_time": 1608,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000833284",
                    "nama_pelapor": "BP IRLAN",
                    "alamat_pelapor": "JL PSR KUDA KP PS KUDA NO 66 RT-002 / RW-11 DS BATULAYANG KEC CILILIN KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "081214142480",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 1958 KWH NO METER 56705239343. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO TOKEN 33863049153616741608",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5523020100136",
                    "waktu_lapor": "01/02/2023 08:12:45",
                    "waktu_response": "01/02/2023 08:18:17",
                    "waktu_recovery": "01/02/2023 08:37:22",
                    "durasi_response_time": 332,
                    "durasi_recovery_time": 1145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIANA ",
                    "alamat_pelapor": "JL PERINTIS KEMERDEKAAN KOMP SMP 12 PERDOS NO 8 RT 2 RW 4 KEL TAMALANDREAJAYA  KEC TAMALANDREAJAYA KOTA MAKASAR",
                    "no_telp_pelapor": "895385446700",
                    "keterangan_pelapor": "1 APP PRABAYAR ( TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 33.3  KWH \\nNO TOKEN : 02065958946466227501 & 67498866584523222264",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5123020100196",
                    "waktu_lapor": "01/02/2023 08:12:48",
                    "waktu_response": "01/02/2023 08:16:06",
                    "waktu_recovery": "01/02/2023 10:19:47",
                    "durasi_response_time": 198,
                    "durasi_recovery_time": 7421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "JL RAYA JEMURSARI NO.140  KEL JEMUR WONOSARI KEC WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085334200241",
                    "keterangan_pelapor": "PELANGGAN MINTA INFO PENYEBAB  BANYAK RUMAH PADAM  TGL 01/02/2023 PUKUL  07.40-07.56  /INFO PELANGGAN ADA TRAFO DEKAT BCA JEMURSARI MUNGKIN DARI SANA DIPERBAIKI ATAU SEPERTI APA PELANGGAN MINTA KEPASTIAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020101215",
                    "waktu_lapor": "01/02/2023 08:12:52",
                    "waktu_response": "01/02/2023 08:43:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1865,
                    "durasi_recovery_time": 33951228,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Hidayat Amin",
                    "alamat_pelapor": "LR ELITE 16 ILIR",
                    "no_telp_pelapor": "6281367166760",
                    "keterangan_pelapor": "MUTASI_K (G9923020188015:gangguan rumah) - Kwh Meter tulisan error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020101216",
                    "waktu_lapor": "01/02/2023 08:12:57",
                    "waktu_response": "01/02/2023 08:18:18",
                    "waktu_recovery": "01/02/2023 08:25:43",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 445,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nabila Azzahra",
                    "alamat_pelapor": "dekat jembatan rea. 50 meter setelah jembatan belok kiri...",
                    "no_telp_pelapor": "6285157733162",
                    "keterangan_pelapor": "kabel pln kendor sampai ke tanah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5423020101219",
                    "waktu_lapor": "01/02/2023 08:13:15",
                    "waktu_response": "01/02/2023 08:18:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 33952783,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFRI AKBAR",
                    "alamat_pelapor": "JL BAWAL KEL. BANDAR BARU KEC. KUTA ALAM No.21 RT.5 RW.0 0",
                    "no_telp_pelapor": "6282365222219",
                    "keterangan_pelapor": "MUTASI_K (G9923020187958:meter error) - teg lebih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020101224",
                    "waktu_lapor": "01/02/2023 08:13:41",
                    "waktu_response": "01/02/2023 08:26:38",
                    "waktu_recovery": "01/02/2023 08:47:04",
                    "durasi_response_time": 777,
                    "durasi_recovery_time": 1226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti komalasari",
                    "alamat_pelapor": "KP MANIRANCAN No.0 RT.001 RW.02 MAJASETRA",
                    "no_telp_pelapor": "6281223869614",
                    "keterangan_pelapor": "listrik padam tidak bisa beli token dari tgl 30 sampai sekarang, sudah coba beli ke konter, alfamart, m banking masih sama selalu gagal mohon periksa kembali. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAJALAYA"
                },
                {
                    "no_laporan": "K5423020101226",
                    "waktu_lapor": "01/02/2023 08:14:06",
                    "waktu_response": "01/02/2023 08:17:28",
                    "waktu_recovery": "01/02/2023 09:34:51",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 4643,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "119547",
                    "nama_pelapor": "IBU MEIDINA",
                    "alamat_pelapor": "PERUM PARADESA CIBUBUR KEL HARJAMUKTI KEC CIMANGGIS DEPOK UTARA PR PARA DESA CIBUBUR (ACUAN : GG MASJID, SETEMPAT PROYEK)",
                    "no_telp_pelapor": "081280920007",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101232",
                    "waktu_lapor": "01/02/2023 08:14:43",
                    "waktu_response": "01/02/2023 08:20:22",
                    "waktu_recovery": "01/02/2023 09:46:52",
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 5190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001106718",
                    "nama_pelapor": "IBU RANTIA ",
                    "alamat_pelapor": "PR PURI CIKARANG HIJAU BLOK D4 NO. 28 JL SAKURA 8 RT.2/10 KEL KARANG ASIH KEC CIKARANG UTARA KAB BEKASI JABAR",
                    "no_telp_pelapor": "081319297847",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI TANGGAL 01/02/2023 DENGAN ID METER 32001106718 TIDAK DAPAT MELAKUKAN TRANSAKSI PEMBELIAN TOKEN DIKARENAKAN BLOKING PEMBELIAN TERKAIT ANGSURAN P2TL,BERDASARKAN DATA PADA AP2T TERDAPAT ANGSURAN TERSEBUT NAMUN BELUM JATUH TEMPO,YBS MENGINGINKAN TINDAK LANJUT ATAS PERIHAL TSB. SISA KWH 19",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020101233",
                    "waktu_lapor": "01/02/2023 08:14:44",
                    "waktu_response": "01/02/2023 08:15:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 33952930,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR ",
                    "alamat_pelapor": "JL PAKU",
                    "no_telp_pelapor": "082377362210",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 130.42 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020101234",
                    "waktu_lapor": "01/02/2023 08:14:46",
                    "waktu_response": "01/02/2023 08:15:23",
                    "waktu_recovery": "01/02/2023 18:24:31",
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 36548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "277634",
                    "nama_pelapor": "IBU LULU",
                    "alamat_pelapor": "JL SETIA  RT-2 / RW-1 NO.23 KEL. CENGKARENG TIMUR KEC CENGKARENG JAKBAR  DEPAN MASJID NURUL HUDA ",
                    "no_telp_pelapor": "085161152681",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI.PTL MINTA SEGERA DISAMBUNG.LAPOR KEMBALI INGIN DITANGANI SEGERA ( CC.54.DWIN.CSOI , 12.15 )BELUM ADA PENANGANAN.LAPOR KEMBALI PKL  14:24 WIB. CC.54.AHLI. MOHON DITINDAKLANJUTI SECEPATNYA.CC.54.HERMA.CSOI.PELANGGAN MELAPOR KEMBALI, MENUNGGU KONFIRMASI PETUGAS CC.54.ITA_HARYANI. MOHON PEMBATALAN LAPORAN.PTL TELAH NORMAL. LAPOR KEMBALI PKL 16:13 WIB CC.54.AHLI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020101235",
                    "waktu_lapor": "01/02/2023 08:14:54",
                    "waktu_response": "01/02/2023 08:37:18",
                    "waktu_recovery": "01/02/2023 09:07:13",
                    "durasi_response_time": 1344,
                    "durasi_recovery_time": 1795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sigit Yulius",
                    "alamat_pelapor": "JL INDROKILO SELATAN No.0 RT.7 RW.8 LAWANG",
                    "no_telp_pelapor": "6282231181140",
                    "keterangan_pelapor": "Parameter sudah d scan dan uplaod aplikasi tetap di scan oleh petugas lagi dan akhirnya biayanya membengkak, saat scan sendiri perikiraan biaya 170an klau d scan petugas jadi lbh mahal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5423020101238",
                    "waktu_lapor": "01/02/2023 08:15:03",
                    "waktu_response": "01/02/2023 08:17:53",
                    "waktu_recovery": "01/02/2023 09:21:48",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 3835,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dini phr",
                    "alamat_pelapor": "JL MAMPANG PRAPATAN VI No.32 RT.3 RW.2",
                    "no_telp_pelapor": "6285733320069",
                    "keterangan_pelapor": "input token gagal berkali kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020101239",
                    "waktu_lapor": "01/02/2023 08:15:04",
                    "waktu_response": "01/02/2023 08:33:17",
                    "waktu_recovery": "01/02/2023 08:37:41",
                    "durasi_response_time": 1093,
                    "durasi_recovery_time": 264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Virendra saputra",
                    "alamat_pelapor": "kp kebonhui ",
                    "no_telp_pelapor": "6283108623051",
                    "keterangan_pelapor": "saya membeli token listri saya masukkan gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101245",
                    "waktu_lapor": "01/02/2023 08:15:42",
                    "waktu_response": "01/02/2023 08:55:27",
                    "waktu_recovery": "01/02/2023 10:39:51",
                    "durasi_response_time": 2385,
                    "durasi_recovery_time": 6264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAMBANG HERMANTO",
                    "alamat_pelapor": "DS KELAPA PSR.V L.PKM",
                    "no_telp_pelapor": "6281269511119",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan pemakaian.\\ndi tagihkan pemakaian 52 kWh sementara yg tertera di kilometer saya hanya 4 kWh.mohon tindak lanjut ny bapak/ibu PLN yg terhormat.karena tagihan saya tidak sesuai.terimakasih banyak bapak/ibu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020101246",
                    "waktu_lapor": "01/02/2023 08:15:44",
                    "waktu_response": "01/02/2023 08:34:40",
                    "waktu_recovery": "01/02/2023 09:04:15",
                    "durasi_response_time": 1136,
                    "durasi_recovery_time": 1775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikhsanudin",
                    "alamat_pelapor": "JL KP. TERWANA CILIK RT. 02/04 No.",
                    "no_telp_pelapor": "6281318054440",
                    "keterangan_pelapor": " pulsa boros,apakah sudah sesuai standar pemakaian / bagai mana",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020101247",
                    "waktu_lapor": "01/02/2023 08:15:58",
                    "waktu_response": "01/02/2023 08:29:09",
                    "waktu_recovery": "01/02/2023 09:34:01",
                    "durasi_response_time": 791,
                    "durasi_recovery_time": 3892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Good hariyando",
                    "alamat_pelapor": "DN ASEM SUMBER No.0 RT.002 RW.01 SEMANDING",
                    "no_telp_pelapor": "6285854720395",
                    "keterangan_pelapor": "metran mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020101250",
                    "waktu_lapor": "01/02/2023 08:16:18",
                    "waktu_response": "01/02/2023 08:46:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1805,
                    "durasi_recovery_time": 33951082,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Monica Widi",
                    "alamat_pelapor": "DN SINGGAHAN No. 0 RT. 1 RW.14 PELEM",
                    "no_telp_pelapor": "6285784037037",
                    "keterangan_pelapor": "MUTASI_K (G9923020187993:kwh meter muncul periksa) - ada tulisan periksa tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020101251",
                    "waktu_lapor": "01/02/2023 08:16:28",
                    "waktu_response": "01/02/2023 08:50:44",
                    "waktu_recovery": "01/02/2023 10:12:32",
                    "durasi_response_time": 2056,
                    "durasi_recovery_time": 4908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Rian Syahputra",
                    "alamat_pelapor": "JL PR.MILENIUM ANGGREK No.3 SUNGGAL",
                    "no_telp_pelapor": "6281284381905",
                    "keterangan_pelapor": "tagihan listrik tiba\\\" membengkak\\nsebelumnya bayar cuma 200an - 300rb\\nkenapa tiba\\\" jadi 1,6jt\\n\\nmohon di respon, kenaikan yg sangat tidak wajar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGAL"
                },
                {
                    "no_laporan": "K5423020101260",
                    "waktu_lapor": "01/02/2023 08:17:13",
                    "waktu_response": "01/02/2023 09:03:39",
                    "waktu_recovery": "01/02/2023 09:41:30",
                    "durasi_response_time": 2786,
                    "durasi_recovery_time": 2271,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanag wijaya",
                    "alamat_pelapor": "JL DR .H.SOEKARNO (MER) No.163 RT.4 RW.6 KALIJUDAN",
                    "no_telp_pelapor": "6287852020538",
                    "keterangan_pelapor": "mohon tindak lanjut tambah daya yang saya ajukan mulai tanggal 25 januari sampai saat ini belum ada pemasangan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020101261",
                    "waktu_lapor": "01/02/2023 08:17:29",
                    "waktu_response": "01/02/2023 08:37:35",
                    "waktu_recovery": "01/02/2023 09:08:51",
                    "durasi_response_time": 1206,
                    "durasi_recovery_time": 1876,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000328753",
                    "nama_pelapor": "BP MARIADI",
                    "alamat_pelapor": "KK TAMAN FIRDAUS A9 NO. 18 RT-000 / RW-00 02/011 KEL. CIBARUSAH KOTA KEC. CIBARUSAH  KAB BEKASI  || DEKAT MUSOLAH ALFALAH ",
                    "no_telp_pelapor": "081281151427",
                    "keterangan_pelapor": "LEBIH TAGIH, REK FEB 2023 STAND AKHIR : 38903 (DATA PADA ACMT : 38215). ST  APP PADAT TGL 01/02/2023 : 38461  RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN REK FEB 2023. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101262",
                    "waktu_lapor": "01/02/2023 08:17:23",
                    "waktu_response": "01/02/2023 08:22:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 33952512,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SULISWANTO",
                    "alamat_pelapor": "DN GANGGANG No. RT.1 RW.4 PECUK",
                    "no_telp_pelapor": "6281615872171",
                    "keterangan_pelapor": "MUTASI_K (G9923020187964:.) - meter ERROR listrik tidak nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KERTOSONO"
                },
                {
                    "no_laporan": "K5423020101266",
                    "waktu_lapor": "01/02/2023 08:17:43",
                    "waktu_response": "01/02/2023 08:19:12",
                    "waktu_recovery": "01/02/2023 08:35:29",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 977,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002101212",
                    "nama_pelapor": "BP SUNARTO",
                    "alamat_pelapor": "KP CIJUJUNG RT 3 RW 13 NO 45 JL JEMBATAN HITAM GAN G MASJID AL KARIMAH DESA CIJUJUNG KEC SUKARAJA KAB BOGOR JAWA BARAT",
                    "no_telp_pelapor": "6285711291111",
                    "keterangan_pelapor": "MOHON PERIKSA APP, ANGKA REGISTER APP TIDAK BEROPERASI. PELANGGAN MENGETAHUI SEJAK TGL 20/01/2023, APP TGL 01/02/2023 = 9501",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101267",
                    "waktu_lapor": "01/02/2023 08:18:01",
                    "waktu_response": "01/02/2023 08:19:57",
                    "waktu_recovery": "01/02/2023 09:25:10",
                    "durasi_response_time": 116,
                    "durasi_recovery_time": 3913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VANY ",
                    "alamat_pelapor": "JL LEMBANG 2 LAMA RT-1 / RW-8 NO 80 C KEL SUDIMARA BARAT KEC CILEDUG KAB TANGGERANG BANTEN (DEKAT BIDAN NURI / DEVI ) ",
                    "no_telp_pelapor": "0213102416",
                    "keterangan_pelapor": "TGL 31/01/23 PROSES PERGESERAN APP KARENA RENOVASI. TGL 31/01/23 SUDAH DILAKUKAN PEMBAYARAN DENGAN NO REG 5438033009032 NAMUN BELUM ADA KONFIRMASI PERIHAL WAKTU PELAKSANAAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020101270",
                    "waktu_lapor": "01/02/2023 08:18:28",
                    "waktu_response": "01/02/2023 08:23:15",
                    "waktu_recovery": "01/02/2023 09:24:57",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 3702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh Sukron",
                    "alamat_pelapor": "DN GANGSEAN RT 013 RW 03 BUNBARAT No.0 RT.0 RW.0 RUBARU",
                    "no_telp_pelapor": "6287887111112",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020101271",
                    "waktu_lapor": "01/02/2023 08:18:42",
                    "waktu_response": "01/02/2023 08:20:32",
                    "waktu_recovery": "01/02/2023 08:51:09",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RENY TRIANA PRASETYO",
                    "alamat_pelapor": "PERUMAHAN PANORAMA SEPATAN BLOK B2/47 RT 008 / RW 007 KEL. LEBAK WANGI KEC. SEPATAN TIMUR. PANORAMA SEPATAN 2 DEKAT POM BENSIN TANAH MERAH",
                    "no_telp_pelapor": "085234988462",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 19/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 40 DAN PEMBELIAN TGL.19/01/2023 SEBESAR RP.200.000,- DENGAN NO TOKEN 33555367579293791180 YANG BELUM DIINPUT PADA APP LAMA (86013825103). MOHON DAPAT DIKONVERSI KE APP BARU (14461199474).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101275",
                    "waktu_lapor": "01/02/2023 08:18:49",
                    "waktu_response": "01/02/2023 09:05:32",
                    "waktu_recovery": "01/02/2023 09:08:59",
                    "durasi_response_time": 2803,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad syamsul aidi",
                    "alamat_pelapor": "DS TERANTANG DANAU",
                    "no_telp_pelapor": "6282389057707",
                    "keterangan_pelapor": "sudah 1 minggu daya arus listrik turun,lampu kedap kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMPAR"
                },
                {
                    "no_laporan": "K5423020101276",
                    "waktu_lapor": "01/02/2023 08:18:50",
                    "waktu_response": "01/02/2023 08:25:27",
                    "waktu_recovery": "01/02/2023 08:42:21",
                    "durasi_response_time": 397,
                    "durasi_recovery_time": 1014,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NATA NUGRAHA",
                    "alamat_pelapor": "jln. Babakan Lewo kp. pasir pogor rt 02 rw 04 babakansari 43284",
                    "no_telp_pelapor": "6281912155938",
                    "keterangan_pelapor": "32174647704 kenapa masih limit token nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANDE"
                },
                {
                    "no_laporan": "K5423020101277",
                    "waktu_lapor": "01/02/2023 08:18:57",
                    "waktu_response": "01/02/2023 08:20:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 33952650,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cangrestu tjiang",
                    "alamat_pelapor": "JL AA GDE NGURAH RT. RW. CAKRA BRT",
                    "no_telp_pelapor": "6281938057004",
                    "keterangan_pelapor": "MUTASI_K (G9923020187963:voltase tinggi) - Tegangan naik sampai 240 volt",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020101279",
                    "waktu_lapor": "01/02/2023 08:19:03",
                    "waktu_response": "01/02/2023 08:21:27",
                    "waktu_recovery": "01/02/2023 08:54:48",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 2001,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vicky Pratama",
                    "alamat_pelapor": "JL SD III No.10 RT.2 RW.8 PD PINANG",
                    "no_telp_pelapor": "6285811251126",
                    "keterangan_pelapor": "tanggal 18 januari ada pihak pln p2tl,, ktnya meteran kita kena pelanggaran mcb,, padahal segel pln utuh dan kita pun tidak merasa menggantinya,, kita datangin ke pln bulungan & bayar denda,, tapi sampai sekarang belum ada pergantian mcb dari pihak pln, dijanjikan 2 hari kerja setelah pembayaran, mbc di pasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100106",
                    "waktu_lapor": "01/02/2023 08:19:34",
                    "waktu_response": "01/02/2023 09:03:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2644,
                    "durasi_recovery_time": 33950047,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROHANI ",
                    "alamat_pelapor": "JL SEI PETANI NO.26 KEL.MERDEKA KEC.MEDAN BARU KOTA MEDAN",
                    "no_telp_pelapor": "06180513844",
                    "keterangan_pelapor": "MUTASI_K (G9923020188022:Gangguan) - PELANGGAN SEBELUMNYA MELAPORKAN KE RAYON TERKAIT. LAPORAN GAGAL INPUT NO STROOM PEMBELIAN TGL 11/12/22 NOMINAL RP 200.000 MELALUI SHOPEPAY DGN NO 67879849540983786647 SUDAH MENDAPTKAN KONFIRMASI AKAN DIKEMBALIKAN MAKSIMAL 30 HARI NAMUN SAMPAI SAAT INI BELUM ADA TINDAKLANJUT. MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020101283",
                    "waktu_lapor": "01/02/2023 08:19:41",
                    "waktu_response": "01/02/2023 08:33:38",
                    "waktu_recovery": "01/02/2023 08:37:47",
                    "durasi_response_time": 837,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rita rosita",
                    "alamat_pelapor": "pameceulan ",
                    "no_telp_pelapor": "6285765880917",
                    "keterangan_pelapor": "selalu gagal memasukan no token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101285",
                    "waktu_lapor": "01/02/2023 08:19:56",
                    "waktu_response": "01/02/2023 08:39:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1163,
                    "durasi_recovery_time": 33951506,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pertuturenta Ras Bangun",
                    "alamat_pelapor": "Gg. Madu lorong mawar 4 No.1",
                    "no_telp_pelapor": "6281260118522",
                    "keterangan_pelapor": "MUTASI_K (G9923020187979:kct) - Kode STROOM Rp100.000 : 3736 - 7822 - 7969 - 5637 - 1640\\nDimasukkan GAGAL dan status PERIKSA.\\nPengaduan via PLN Mobile tidak dapat dilakukan, tombol Sumatera Utara diklik hanya diam. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5423020101286",
                    "waktu_lapor": "01/02/2023 08:20:03",
                    "waktu_response": "01/02/2023 08:23:15",
                    "waktu_recovery": "01/02/2023 19:56:59",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 41624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khaerul Amri",
                    "alamat_pelapor": "JL P SINGKEP No.0 RT.0",
                    "no_telp_pelapor": "6282285464465",
                    "keterangan_pelapor": "terminal kebakar lanjut gamet, amri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020101290",
                    "waktu_lapor": "01/02/2023 08:20:24",
                    "waktu_response": "01/02/2023 08:37:42",
                    "waktu_recovery": "01/02/2023 09:09:01",
                    "durasi_response_time": 1038,
                    "durasi_recovery_time": 1879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR AENI ",
                    "alamat_pelapor": "JL KP JATIRAWA RT 01/06 NO 111 DS SERANG KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID ATTAKWA ",
                    "no_telp_pelapor": "6281586573315",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 01/02/23 PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA P2APST TERDAPAT BLOCKING PEMBELIAN TOKEN NAMUN STATUS PADA AP2T ANGSURAN DIBATALKAN. SISA 3.89 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100046",
                    "waktu_lapor": "01/02/2023 08:20:28",
                    "waktu_response": "01/02/2023 08:45:55",
                    "waktu_recovery": "01/02/2023 08:51:51",
                    "durasi_response_time": 1527,
                    "durasi_recovery_time": 356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL STASIUN KA RAILINK NO 1  RT-- / RW-- KEL GG BUNTU KEC MEDAN TIMUR KOTA MEDAN SUMUT ACUAN: SETEMPAT STASIUN KA",
                    "no_telp_pelapor": "081376133232",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENANGANAN. PELANGGAN DENGAN NOMOR ID METER : 14439398737 TELAH MELAKUKAN PEMBELIAN TOKEN 56425525562184344267. NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 34.26 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101292",
                    "waktu_lapor": "01/02/2023 08:20:30",
                    "waktu_response": "01/02/2023 08:23:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 33952452,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi Asram",
                    "alamat_pelapor": "JL JL.MUSYAWARAH GG.SARIMAN KEBON No.",
                    "no_telp_pelapor": "628126467408",
                    "keterangan_pelapor": "MUTASI_K (G9923020187965:kwh meter periksa) - permintaan no.tamper karena ada bacaan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5223020100293",
                    "waktu_lapor": "01/02/2023 08:20:35",
                    "waktu_response": "01/02/2023 08:31:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 627,
                    "durasi_recovery_time": 33952003,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "86019940021",
                    "nama_pelapor": "IBU ILONA",
                    "alamat_pelapor": "JL. KP ALAS TUA CLUSTER AGS BARU BLOK - KP GAGA NO. 258  RT-4 / RW-4 KEL. SEMANAN KEC. KALIDERES JAKBAR ",
                    "no_telp_pelapor": "082119406824",
                    "keterangan_pelapor": "MUTASI_K (G9923020187974:cek MCB dan Meter rusak) - TOKEN GAGAL DIMASUKKAN, SETIAP MEMASUKKAN 4 DIGIT, MCB OFF SENDIRI LALU ON SENDIRI. SISA KWH 116.75",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K1223020100047",
                    "waktu_lapor": "01/02/2023 08:21:02",
                    "waktu_response": "01/02/2023 08:55:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2070,
                    "durasi_recovery_time": 33950533,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIONO ANGGA",
                    "alamat_pelapor": "JL JAMIN GINTING KM 8,7 NO 1 RT - RW - LK 1 KEL MANGGA KEC MEDAN TUNTUNGAN KOTA MEDAN SUMUT LOKASI : DEKAT HOTEL MUTIARA",
                    "no_telp_pelapor": "081265938156",
                    "keterangan_pelapor": "MUTASI_K (G9923020188033:mohon dibantu ) - TGL 3/1/2023 DILAKUKAN PENANGANAN GANGGUAN PTL OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG.ADA SEBANYAK 8 APP YANG DILAKUKAN PENANGANAN SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN | UPDATE : MOHON DAPAT DI ALIHKAN KE GANGGUAN KARENA PTL PADAM CC.12.DIRA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020101296",
                    "waktu_lapor": "01/02/2023 08:21:17",
                    "waktu_response": "01/02/2023 09:17:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3379,
                    "durasi_recovery_time": 33949209,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FATIN",
                    "alamat_pelapor": "DN NGARINGAN RT-4 / RW-2 KEC GANDUSARI KEL NGARINGAN. ACUAN - ",
                    "no_telp_pelapor": "6285607314899",
                    "keterangan_pelapor": "MUTASI_K (G9923020188047:VKRN) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 19,00 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WLINGI"
                },
                {
                    "no_laporan": "K5423020101300",
                    "waktu_lapor": "01/02/2023 08:21:43",
                    "waktu_response": "01/02/2023 08:33:34",
                    "waktu_recovery": "01/02/2023 08:35:44",
                    "durasi_response_time": 711,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR AINI DEWI",
                    "alamat_pelapor": "JL PERM GMD BLOK C-05 No.2 RT.01 RW.01 KUALUH SEL",
                    "no_telp_pelapor": "6282165058480",
                    "keterangan_pelapor": "rumah kosong sudah 2 bulan tapi kok biaya listrik sampai 400 ribu yaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AEK KANOPAN"
                },
                {
                    "no_laporan": "K5323020100108",
                    "waktu_lapor": "01/02/2023 08:21:46",
                    "waktu_response": "01/02/2023 08:29:11",
                    "waktu_recovery": "01/02/2023 08:38:31",
                    "durasi_response_time": 445,
                    "durasi_recovery_time": 560,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002491726",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "JL BABAKAN LIO KAMPUS DALAM NO 14 RT 2 RW 11 KEL BELUMBANG JAYA KEC BOGOR BARAT KOTA BOGOR",
                    "no_telp_pelapor": "02518382504",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT, PELANGGAN NO ID PEL 538310552137 NAMUN DATA AP2T NO ID PEL TSB MASIH DALAM PROSES PERMOHONAN DENGAN NO AGENDA 538310562211036070, MOHON PELANGGAN DIKONFIRMASI APABILA SUDAH BISA UNTUK PENGAJUAN PD KEMBALI. TERKAIT NO LAPOR : K5323012600738. INFO PELANGGAN JIKA PENANGANAN LAMA AKAN DI VIRALKAN MELALUI MEDSOS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020101302",
                    "waktu_lapor": "01/02/2023 08:21:53",
                    "waktu_response": "01/02/2023 09:33:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4291,
                    "durasi_recovery_time": 33948261,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "firman shodiqin",
                    "alamat_pelapor": "DK SEMPU GADINGKULON No.071 RT.003 RW.01 JUNREJO",
                    "no_telp_pelapor": "62895630513666",
                    "keterangan_pelapor": "MUTASI_K (G9923020188063:mohon dicek kwh meter bantuan periksa) - muncul periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020101304",
                    "waktu_lapor": "01/02/2023 08:22:04",
                    "waktu_response": "01/02/2023 08:33:54",
                    "waktu_recovery": "01/02/2023 08:59:52",
                    "durasi_response_time": 710,
                    "durasi_recovery_time": 1558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "risal",
                    "alamat_pelapor": "Jl. Soraja Rubae",
                    "no_telp_pelapor": "6281355999899",
                    "keterangan_pelapor": "tegaang turun ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWITTO"
                },
                {
                    "no_laporan": "K5423020101307",
                    "waktu_lapor": "01/02/2023 08:22:42",
                    "waktu_response": "01/02/2023 08:26:07",
                    "waktu_recovery": "01/02/2023 08:28:19",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "erna Widiastuti",
                    "alamat_pelapor": "JL KEBON JERUK No.250 RT.003 RW.20 RNCBENTANG",
                    "no_telp_pelapor": "6281322160255",
                    "keterangan_pelapor": "Tolong d cek meteran Soalnya bayar tiap bulan selalu besar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5323020100110",
                    "waktu_lapor": "01/02/2023 08:22:57",
                    "waktu_response": "01/02/2023 08:27:42",
                    "waktu_recovery": "01/02/2023 08:35:10",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PANJI",
                    "alamat_pelapor": "JL KP PAKAR UTARA  RT-001 / RW-08 NO  BLOK SUKAMULYA DS CIBIRUAL KEC CIMENYAN KAB BANDUNG / DEKAT LAPANG DIATAS TAMAN TAHURA ",
                    "no_telp_pelapor": "0224217108",
                    "keterangan_pelapor": "UBAH NAMA 32108474480 (DEWI LAILANI MENJADI (MOHAMMAD EDO RAISA DGN NIK KTP 6471051004840007. PELANGGAN SEBAGAI YANG DIKUASAKAN.          ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101310",
                    "waktu_lapor": "01/02/2023 08:23:01",
                    "waktu_response": "01/02/2023 08:24:15",
                    "waktu_recovery": "01/02/2023 08:27:38",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. ZULPANI",
                    "alamat_pelapor": "Jalan Tanpa Nama",
                    "no_telp_pelapor": "6287865468852",
                    "keterangan_pelapor": "kWh meter saya tidak bisa di belikan pulsa, tolong Gimana solusinya, sekian dan terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020101312",
                    "waktu_lapor": "01/02/2023 08:23:13",
                    "waktu_response": "01/02/2023 09:13:17",
                    "waktu_recovery": "01/02/2023 09:17:53",
                    "durasi_response_time": 3004,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lilis Suryani",
                    "alamat_pelapor": "DS TANJUNG BERINGIN KAYU AGUNG",
                    "no_telp_pelapor": "6281632272947",
                    "keterangan_pelapor": "Tidak bisa membeli token dengan keterangan KWH sudah melebihi batas maksimum padahal ini sudah tanggal 1",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAYU AGUNG"
                },
                {
                    "no_laporan": "K5423020101313",
                    "waktu_lapor": "01/02/2023 08:23:16",
                    "waktu_response": "01/02/2023 08:25:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 33952361,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendryx",
                    "alamat_pelapor": "DN PAYANGAN DS.JATIREJO No.0 RT.1 RW.8 LEKOK",
                    "no_telp_pelapor": "6285646363889",
                    "keterangan_pelapor": "MUTASI_K (G9923020187999:cek kwh) - minta solusi saya isi token nomer id 32106840880 selalu gagal.. padahal nomer bener",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020101316",
                    "waktu_lapor": "01/02/2023 08:23:20",
                    "waktu_response": "01/02/2023 08:32:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 538,
                    "durasi_recovery_time": 33951927,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "chusnul chatimah",
                    "alamat_pelapor": "btn bonggoeya indah",
                    "no_telp_pelapor": "6282235447842",
                    "keterangan_pelapor": "MUTASI_K (G9923020188061:kwh periksa) - periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5323020100112",
                    "waktu_lapor": "01/02/2023 08:24:36",
                    "waktu_response": "01/02/2023 08:34:05",
                    "waktu_recovery": "01/02/2023 11:24:01",
                    "durasi_response_time": 569,
                    "durasi_recovery_time": 10196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50560333",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL SIDOTOPO JAYA LEBAR NO 51  RT.002 RW.12 KEL SIDOTOPO KEC SEMAMPIR SURABAYA // MASUK MASJID MIFTAHUL JANNAH",
                    "no_telp_pelapor": "081333955531",
                    "keterangan_pelapor": "PEMOHONAN PS UNTK HARI INI RABU 01.FEB 2023 PUKUL 08.00 PAGI, SAMPAI SAAT INI BELUM REALISASI, TANGGAL 31.01.2023 SUDAH DI LAKUKAN PEMBAYARAN. / 511040168716 // PELANGGAN MENGHUBUNGI KEMBALI BELUM ADA TINDAK LANJUT CC.51.YUNITA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5423020101322",
                    "waktu_lapor": "01/02/2023 08:24:57",
                    "waktu_response": "01/02/2023 09:38:32",
                    "waktu_recovery": "01/02/2023 10:15:38",
                    "durasi_response_time": 4415,
                    "durasi_recovery_time": 2226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karolisa",
                    "alamat_pelapor": "JL SEMATANG RAYA LEBONG GAJ",
                    "no_telp_pelapor": "6285928112441",
                    "keterangan_pelapor": "penggeseran kwh atau kabel dikarenakan pembangunan teras rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020101324",
                    "waktu_lapor": "01/02/2023 08:25:16",
                    "waktu_response": "01/02/2023 08:28:21",
                    "waktu_recovery": "01/02/2023 08:35:21",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aman",
                    "alamat_pelapor": "KK BOGOR ASRI AB1 No.0 RT.000 RW.00 CIBINONG",
                    "no_telp_pelapor": "6289670021801",
                    "keterangan_pelapor": "mhon maaf kepada pihak PLN Bogor timur\\ntolong segera di pasang untuk pergantian kWh meter atas nama SMA NEGRI 3 CIBINONG\\nKARNA PIHAK SEKOLAH INGIN SECEPATNYA DI GANTI .\\n\\nTOLONG SECEPATNYA\\n\\nTERIMA KASIH ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101328",
                    "waktu_lapor": "01/02/2023 08:25:55",
                    "waktu_response": "01/02/2023 08:29:26",
                    "waktu_recovery": "01/02/2023 09:44:40",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 4514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "oyoun network",
                    "alamat_pelapor": "Jln raya balesari Rt 03 Rw 04 desa kec. Ngajum",
                    "no_telp_pelapor": "6281937966310",
                    "keterangan_pelapor": "waktu pengisian ulang token menunjukkan limit kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020101331",
                    "waktu_lapor": "01/02/2023 08:26:03",
                    "waktu_response": "01/02/2023 08:43:55",
                    "waktu_recovery": "01/02/2023 08:49:14",
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NICODEMUS AGUS BUDIARTO",
                    "alamat_pelapor": "JLN DOGOL II NO 5 RT02/RW03 KEL KUKUSAN KEC BEJI KOTA DEPOK JABAR. ACUAN DEKAT MESJID AL HIKAM KUKUSAN",
                    "no_telp_pelapor": "02154371845",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PROSES PINDAH JTR DIKARENAKAN SETEMPAT RENOVASI RUMAH. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423012102090 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020101334",
                    "waktu_lapor": "01/02/2023 08:26:44",
                    "waktu_response": "01/02/2023 08:51:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1508,
                    "durasi_recovery_time": 33950753,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad ali",
                    "alamat_pelapor": "DN LEMPONGNGE No.",
                    "no_telp_pelapor": "6285255771555",
                    "keterangan_pelapor": "MUTASI_K (G9923020187992:akan ditindaklanjuti pelayanan gangguan) - saya sudah bli token tapi setelah di input no.tokennya tertulis gagal.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANETE"
                },
                {
                    "no_laporan": "K5423020101335",
                    "waktu_lapor": "01/02/2023 08:26:49",
                    "waktu_response": "01/02/2023 08:28:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 33952172,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "TAMURI",
                    "alamat_pelapor": "DN TEGALAN BULU No. RT.1 RW.7 BULU KANDA",
                    "no_telp_pelapor": "6285649975611",
                    "keterangan_pelapor": "MUTASI_K (G9923020187996:meter rusak) - lampu rumah padam meteran eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRIGEN"
                },
                {
                    "no_laporan": "K5423020101342",
                    "waktu_lapor": "01/02/2023 08:27:01",
                    "waktu_response": "01/02/2023 08:31:31",
                    "waktu_recovery": "01/02/2023 08:44:59",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 808,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H DANI",
                    "alamat_pelapor": "JL MUSOLAH.AL.HIDAYAH RT-2 / RW-3 NO.30 KEL JAKA MULYA KEC BEKASI SELATAN KOTA BEKASI. ACUAN : RS ADAM THOLIB",
                    "no_telp_pelapor": "6281413594030",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN DENGAN NO ID METER 14046783362 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PADA DATA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 33.36 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101346",
                    "waktu_lapor": "01/02/2023 08:27:32",
                    "waktu_response": "01/02/2023 09:02:47",
                    "waktu_recovery": "01/02/2023 10:42:15",
                    "durasi_response_time": 2115,
                    "durasi_recovery_time": 5968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendrik Gaduh Prabasaka",
                    "alamat_pelapor": "DN MRANGGEN No.0 RT.4 RW.22",
                    "no_telp_pelapor": "6281585988886",
                    "keterangan_pelapor": "saya minta refund dana karena pengajuan tambah daya listrik rumah saya tidak diproses segera. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020101351",
                    "waktu_lapor": "01/02/2023 08:28:12",
                    "waktu_response": "01/02/2023 08:52:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1441,
                    "durasi_recovery_time": 33950732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wan saman",
                    "alamat_pelapor": "JL MAYOR RUSLAN PAGAR ALAM",
                    "no_telp_pelapor": "6285267881882",
                    "keterangan_pelapor": "cek kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101353",
                    "waktu_lapor": "01/02/2023 08:28:22",
                    "waktu_response": "01/02/2023 08:39:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 663,
                    "durasi_recovery_time": 33951500,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pertuturenta Ras Bangun",
                    "alamat_pelapor": "GANG MADU II NO. 01",
                    "no_telp_pelapor": "6281260118522",
                    "keterangan_pelapor": "MUTASI_K (G9923020187980:kct) - Kode STROOM Rp100.000 : 3736 - 7822 - 7969 - 5637 - 1640\\nDimasukkan GAGAL dan status PERIKSA.\\n\\nNote : Pengaduan via PLN Mobile tidak dapat dilakukan, tombol Sumatera Utara diklik hanya diam.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5423020101356",
                    "waktu_lapor": "01/02/2023 08:28:37",
                    "waktu_response": "01/02/2023 08:38:57",
                    "waktu_recovery": "01/02/2023 09:41:14",
                    "durasi_response_time": 620,
                    "durasi_recovery_time": 3737,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mardi samsudin",
                    "alamat_pelapor": "Jl. Desa Pasirtanjung No.30",
                    "no_telp_pelapor": "628567940783",
                    "keterangan_pelapor": "listrik bocor, pemakaian standar gak cukup 300k/bulan\\nmohon di bantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101357",
                    "waktu_lapor": "01/02/2023 08:28:50",
                    "waktu_response": "01/02/2023 08:39:56",
                    "waktu_recovery": "01/02/2023 09:09:47",
                    "durasi_response_time": 666,
                    "durasi_recovery_time": 1791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUTRISNA",
                    "alamat_pelapor": "KP LEUWEUNG MALANG No.0 RT.3 RW.1 SUKA RESMI",
                    "no_telp_pelapor": "6287883715590",
                    "keterangan_pelapor": "kWh padam mohon segera\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101358",
                    "waktu_lapor": "01/02/2023 08:28:52",
                    "waktu_response": "01/02/2023 09:47:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4730,
                    "durasi_recovery_time": 33947403,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "marno hasyim",
                    "alamat_pelapor": "likupang dua jagaVII",
                    "no_telp_pelapor": "6281244664085",
                    "keterangan_pelapor": "MUTASI_K (G9923020188133:gangguan) - nomor Token Gagal dalam pengisian meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AIRMADIDI"
                },
                {
                    "no_laporan": "K5323020100115",
                    "waktu_lapor": "01/02/2023 08:29:08",
                    "waktu_response": "01/02/2023 08:31:34",
                    "waktu_recovery": "01/02/2023 08:33:42",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001292585",
                    "nama_pelapor": "IBU DEDE",
                    "alamat_pelapor": "JL.ASTANAJAPURA  GG ASTANAJAPURA NO.- DSN NANGKA RT 01 RW 01 DS ASTANAJAPURA KEC ASTANAJAPURA KAB CIREBON  / ACUAN  - ",
                    "no_telp_pelapor": "089679996533",
                    "keterangan_pelapor": "TAGIHAN MELONJAK INDIKASI LEBIH TAGIH. ST AKHIR PLN TGL 27/01/2023 = 33898 ST AKHIR PELANGGAN TGL 01/02/2023 33676.0 REKENING BELUM MENUNGGU KOREKSI. PERSIL DIHUNI. KONDISI APP MUDAH DIJANGKAU. PETUGAS CATER DATANG MENCATAT NAMUN TIDAK SESUAI. IDPEL 533511767918 , PELANGGAN PERNAH LAPOR K5323013100734 .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020101359",
                    "waktu_lapor": "01/02/2023 08:29:16",
                    "waktu_response": "01/02/2023 08:40:03",
                    "waktu_recovery": "01/02/2023 08:43:58",
                    "durasi_response_time": 647,
                    "durasi_recovery_time": 235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "marliana",
                    "alamat_pelapor": "jln trans sulawesi",
                    "no_telp_pelapor": "6282259063536",
                    "keterangan_pelapor": "gagal pengisian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKIR"
                },
                {
                    "no_laporan": "K5423020101366",
                    "waktu_lapor": "01/02/2023 08:30:02",
                    "waktu_response": "01/02/2023 08:37:59",
                    "waktu_recovery": "01/02/2023 09:36:44",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 3525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ITO HERMANTO",
                    "alamat_pelapor": "JL SAIL No. RT.3 RW.4 INDUSTRI T",
                    "no_telp_pelapor": "6285265572128",
                    "keterangan_pelapor": "Kabel kecil mengaliri listrik untuk 10 rumah sejauh lebih dari 200 meter. Hal ini mengakibatkan kabel gampang panas dan listrik yang sampai ke rumah menjadi tidak stabil dan daya nya rendah. Mohon diganti dengan kabel yang lebih besar.\\n\\nBerikut dokumentasi keadaan kabel kecilnya : \\nhttp://tiny.cc/kabelkecil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020101367",
                    "waktu_lapor": "01/02/2023 08:30:30",
                    "waktu_response": "01/02/2023 08:33:32",
                    "waktu_recovery": "01/02/2023 09:21:41",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 2889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "153662",
                    "nama_pelapor": "agus.ariyanto@gmail.com",
                    "alamat_pelapor": "JL SWADAYA 1 RT 10 RW 10 NO 15 PEJATEN TIMUR JAKSEL, PATOKANNYA DEPAN MASJID ARRAHMAN",
                    "no_telp_pelapor": "082137203098",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Email",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100313",
                    "waktu_lapor": "01/02/2023 08:31:07",
                    "waktu_response": "01/02/2023 08:42:58",
                    "waktu_recovery": "01/02/2023 09:11:02",
                    "durasi_response_time": 711,
                    "durasi_recovery_time": 1684,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001882813",
                    "nama_pelapor": "BP GILANG",
                    "alamat_pelapor": "JL KUPANG JAYA 2 NO 54 RT 02 RW 6 KEL SONOKWIJENAN KEC SUKOMANUNGGAL KOTA SURABAYA, JATIM",
                    "no_telp_pelapor": "6285755937655",
                    "keterangan_pelapor": "PLN 123 TELAH MELAKUKAN REGISTRASI PS PADA TGL 01/02/2023 DENGAN DAYA (2200 VA) DENGAN NO.REGISTER: 5114030021264 PS AKAN DIPERGUNAKAN PUKUL: 08.00 WIB, UNTUK TGL 10/02/2023 S/D TGL 11/02/2023 PELANGGAN TELAH DIINFORMASIKAN UNTUK SEGERA MELAKUKAN PEMBAYARAN. MOHON BANTUAN MONITORING UNTUK PERMOHONAN TERSEBUT. EMAIL : RAMDHANGIL@GMAIL.COM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020101369",
                    "waktu_lapor": "01/02/2023 08:31:11",
                    "waktu_response": "01/02/2023 08:40:03",
                    "waktu_recovery": "01/02/2023 09:09:55",
                    "durasi_response_time": 532,
                    "durasi_recovery_time": 1792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA ULFA",
                    "alamat_pelapor": "KP TEGAL DANAS RT 2/5 NO.75 KEL HEGARMUKTI KEC CIKARANG PUSAT KAB BEKASI, DEKAT PASAR TEGAL DANAS",
                    "no_telp_pelapor": "+6285771570260",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN ADA BLOCKING PEMBELIAN. STATUS PADA AP2T NO. REG DIBATALKAN. PTL TIDAK PADAM. SISA 112 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101371",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_response": "01/02/2023 08:40:10",
                    "waktu_recovery": "01/02/2023 09:10:43",
                    "durasi_response_time": 519,
                    "durasi_recovery_time": 1833,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji suhendro",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai penggunaan ,bulan lalu 7832 bulan sekarang 7938",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101372",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_response": "01/02/2023 08:41:36",
                    "waktu_recovery": "01/02/2023 10:46:24",
                    "durasi_response_time": 605,
                    "durasi_recovery_time": 7488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwan panundju",
                    "alamat_pelapor": "Jl.manggarupi Perumahan Sabrina Rengency B16",
                    "no_telp_pelapor": "6285399686168",
                    "keterangan_pelapor": "geser meter ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020101373",
                    "waktu_lapor": "01/02/2023 08:31:35",
                    "waktu_response": "01/02/2023 08:57:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1543,
                    "durasi_recovery_time": 33950427,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MARUDI",
                    "alamat_pelapor": "DS KLIENG COT ARON Ke RT.0 RW.0",
                    "no_telp_pelapor": "6282180937107",
                    "keterangan_pelapor": "MUTASI_K (G9923020188005:teknik) - phasa R los/hilang arus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020101378",
                    "waktu_lapor": "01/02/2023 08:31:53",
                    "waktu_response": "01/02/2023 09:48:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4583,
                    "durasi_recovery_time": 33947369,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "CAHYO",
                    "alamat_pelapor": "GG SRINAYAN No. RT. 1 RW. 1 KADIPATEN",
                    "no_telp_pelapor": "6285764641176",
                    "keterangan_pelapor": "MUTASI_K (G9923020188077:mohon  bantuan pengecekan di lapangan) - Kabel luar terkelupas, dan sangat mengganggu saat ada pekerjaan konstruksi perbaikan rumah. (Jl. dr. wahidin, Srinayan IV no. 35, Kepatihan, Bojonegoro)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020101380",
                    "waktu_lapor": "01/02/2023 08:32:05",
                    "waktu_response": "01/02/2023 08:38:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 362,
                    "durasi_recovery_time": 33951578,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nelson sinaga",
                    "alamat_pelapor": "JL JLN No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6282236318913",
                    "keterangan_pelapor": "MUTASI_K (G9923020187977:mohon di tindak lanjuti) - aliran spaning",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020101383",
                    "waktu_lapor": "01/02/2023 08:32:11",
                    "waktu_response": "01/02/2023 08:35:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 33951741,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titik upayawati",
                    "alamat_pelapor": "Jl. H.Mamad No.176",
                    "no_telp_pelapor": "6281548202996",
                    "keterangan_pelapor": "MUTASI_K (G9923020188008:help) - disini token pulsa gak mau masuk dan selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101385",
                    "waktu_lapor": "01/02/2023 08:32:22",
                    "waktu_response": "01/02/2023 08:43:33",
                    "waktu_recovery": "01/02/2023 11:50:49",
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 11236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tinus Agung Nugroho",
                    "alamat_pelapor": "JL HOS COKROAMINOTO RT.0 RW.0 TEGALREJO",
                    "no_telp_pelapor": "6281575366327",
                    "keterangan_pelapor": "mau mengajuan perpindah kwh meter dari luar..kedalam bangunann",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020101386",
                    "waktu_lapor": "01/02/2023 08:32:23",
                    "waktu_response": "01/02/2023 08:34:22",
                    "waktu_recovery": "01/02/2023 08:51:33",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sitti saimah",
                    "alamat_pelapor": "JL POROS MALINO DKT KTR DESA No.0",
                    "no_telp_pelapor": "6281340883375",
                    "keterangan_pelapor": "mau geser meter mohon dibantu didaftarkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINO"
                },
                {
                    "no_laporan": "K5423020101387",
                    "waktu_lapor": "01/02/2023 08:32:30",
                    "waktu_response": "01/02/2023 08:54:35",
                    "waktu_recovery": "01/02/2023 10:09:24",
                    "durasi_response_time": 1325,
                    "durasi_recovery_time": 4489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SRI WAHYUNI ",
                    "alamat_pelapor": "JL RY PATONOM NO- KP PASIR GADUNG RT-03/RW-02 KEL PASIR GADUNG KEC CIKUPA KAB TANGGERANG ",
                    "no_telp_pelapor": "6285717797771",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JANUARI 2023 = 40400 TELAH  DILUNASI, STAND APP TGL  27/01/2023 = 40024,  PAGAR TERKUNCI. PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.TERKAIT K5523012700362",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101388",
                    "waktu_lapor": "01/02/2023 08:32:32",
                    "waktu_response": "01/02/2023 08:36:31",
                    "waktu_recovery": "01/02/2023 08:39:03",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14024168362",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL DIPONEGORO GG 1 RT 4/2 DESA WINONG KEC PATI KAB PATI (SEBELAH MASJID AL HIDAYAH)",
                    "no_telp_pelapor": "08122888586",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 13 KWH. NO TOKEN : 6683 2932 4726 8846 6570 DAN 2566 5688 9508 9069 0541",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020101390",
                    "waktu_lapor": "01/02/2023 08:32:51",
                    "waktu_response": "01/02/2023 08:36:13",
                    "waktu_recovery": "01/02/2023 08:44:12",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gunti",
                    "alamat_pelapor": "jalan pohon kelapa rumah paling ujung.. setelah jembatan kecil.. ",
                    "no_telp_pelapor": "6281255534414",
                    "keterangan_pelapor": "nomor token yang diisi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020101391",
                    "waktu_lapor": "01/02/2023 08:32:52",
                    "waktu_response": "01/02/2023 09:29:25",
                    "waktu_recovery": "01/02/2023 10:05:30",
                    "durasi_response_time": 3393,
                    "durasi_recovery_time": 2165,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007288190",
                    "nama_pelapor": "BP PRIMA",
                    "alamat_pelapor": "KK KOTA WISATA CLUSTER PESONA FLORIDA BLOK O7 NO 15 JL FLORIDA UTARA  KEL CIANGSANA KEC GUNUNG PUTRI KAB BOGOR ",
                    "no_telp_pelapor": "02184932681",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI. TGL 27/01/23 PERGANTIAN KWH METER KARENA PENANGANAN GANGGUAN (APP RUSAK) DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN DI BERIKAN BERITA ACARA. MOHON DI LAKSANAKAN PENANGANAN SESUAI KETENTUAN. NO ID PEL : 538653031854",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020101397",
                    "waktu_lapor": "01/02/2023 08:33:22",
                    "waktu_response": "01/02/2023 09:13:42",
                    "waktu_recovery": "01/02/2023 09:44:32",
                    "durasi_response_time": 2420,
                    "durasi_recovery_time": 1850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0897236",
                    "nama_pelapor": "BP PURWANTO",
                    "alamat_pelapor": "POS KAMLING. PR GEDANG ASRI  JL GEDANG ASRI RAYA RT 6 / 8 NO. - KEL GEDANG ANAK KEC UNGARAN TIMUR KAB SEMARANG ",
                    "no_telp_pelapor": "085104600685",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP DARI LUAR KE DALAM BANGUNAN . PEMOHON MENGAKU SEBAGAI PENANGGUNG JAWAB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020101398",
                    "waktu_lapor": "01/02/2023 08:33:34",
                    "waktu_response": "01/02/2023 08:41:30",
                    "waktu_recovery": "01/02/2023 08:44:41",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devi ratnasari",
                    "alamat_pelapor": "DN BUNUT No.0 RT.1 RW.1 GADING",
                    "no_telp_pelapor": "6287781817757",
                    "keterangan_pelapor": "gagal terus saat isi kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5123020100232",
                    "waktu_lapor": "01/02/2023 08:34:05",
                    "waktu_response": "01/02/2023 08:35:20",
                    "waktu_recovery": "01/02/2023 08:45:37",
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 617,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "PR KOTA BARU DRIYOREJO ( PERUM TNI AL ) JL GRANIT NILA 7 BLOK 12D NO 31 RT6 RW11 KEL MULUNG KEC DRIYOREJO KAB GRESIK :: DEKAT BALAI RT6 ",
                    "no_telp_pelapor": "08113186669",
                    "keterangan_pelapor": "TOMBOL ANGKA 9 PADA KEYPAD APP PRABAYAR TIDAK BERFUNGSI SEHINGGA TIDAK BISA ENTRY TOKEN, PTL NYALA . SISA PULSA SAAT INI 47 KWH , MOHON DIBANTU \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5423020101405",
                    "waktu_lapor": "01/02/2023 08:34:09",
                    "waktu_response": "01/02/2023 08:40:31",
                    "waktu_recovery": "01/02/2023 09:14:29",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 2038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "darmadi",
                    "alamat_pelapor": "perum cibarusah jaya blok D6 no 9",
                    "no_telp_pelapor": "6281291304405",
                    "keterangan_pelapor": "tombol angka utk memasukkan token error, tdk bs digunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101410",
                    "waktu_lapor": "01/02/2023 08:34:29",
                    "waktu_response": "01/02/2023 08:45:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 680,
                    "durasi_recovery_time": 33951116,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "paimin",
                    "alamat_pelapor": "DN RAOS BARU GG.13 No. RT.2 RW.4 CARAT",
                    "no_telp_pelapor": "6285706720001",
                    "keterangan_pelapor": "MUTASI_K (G9923020187986:perlu penanganan petugas) - kwh meter ada tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020101411",
                    "waktu_lapor": "01/02/2023 08:34:35",
                    "waktu_response": "01/02/2023 08:37:49",
                    "waktu_recovery": "01/02/2023 10:41:28",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 7419,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020101414",
                    "waktu_lapor": "01/02/2023 08:34:51",
                    "waktu_response": "01/02/2023 08:35:11",
                    "waktu_recovery": "01/02/2023 08:54:14",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 1143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL SIROJUL MUNIR, KP TARI KOLOT     RT-2 / RW-6, KEL NANGELER MEKAR, KEC CIBINONG, KAB BOGOR, PROV JAWA BARAT. ACUAN DEKAT DENGAN INDOMARET ",
                    "no_telp_pelapor": "6285655583500",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 03/01/23 PEMBAYARAN BIAYA PROSES PB ( B2T/10.600 VA ) DENGAN NO REG 5382112142071 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5223012400382 , K5323011800253 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN MENGINGINKAN DIHUBUNGI OLEH PETUGAS TERKAIT KEPASTIAN PROSES TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101415",
                    "waktu_lapor": "01/02/2023 08:34:54",
                    "waktu_response": "01/02/2023 09:01:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 33950161,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rina Gustriana",
                    "alamat_pelapor": "Jalan Pertahanan III",
                    "no_telp_pelapor": "6281368297404",
                    "keterangan_pelapor": "MUTASI_K (G9923020188037:alih gangguan) - meteran menunjukkan periksa. no meter 86058638486",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020101419",
                    "waktu_lapor": "01/02/2023 08:35:11",
                    "waktu_response": "01/02/2023 08:52:23",
                    "waktu_recovery": "01/02/2023 10:21:54",
                    "durasi_response_time": 1032,
                    "durasi_recovery_time": 5371,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jhoni",
                    "alamat_pelapor": "JL LASKAR MARIK PAGAR ALAM",
                    "no_telp_pelapor": "6285969088221",
                    "keterangan_pelapor": "cek kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101420",
                    "waktu_lapor": "01/02/2023 08:35:17",
                    "waktu_response": "01/02/2023 08:39:56",
                    "waktu_recovery": "01/02/2023 09:07:13",
                    "durasi_response_time": 279,
                    "durasi_recovery_time": 1637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuralim Rusten",
                    "alamat_pelapor": "Jl. Rajawali No.48",
                    "no_telp_pelapor": "6285299965038",
                    "keterangan_pelapor": "lampu dalam Rumah sering Redup2 2 tetangga lain nya ikut merasakan .lampu dirmhnya redup2 jga .mungkin penyebab nya Kabel SR nya 1 penyulang ..mungkin ada gangguan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020101422",
                    "waktu_lapor": "01/02/2023 08:35:37",
                    "waktu_response": "01/02/2023 09:36:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3646,
                    "durasi_recovery_time": 33948082,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Hasanah",
                    "alamat_pelapor": "Jl. Manggar XI No.55",
                    "no_telp_pelapor": "6281229421212",
                    "keterangan_pelapor": "MUTASI_K (G9923020188067:cek lokasi) - kalo di buat masak nasi magicom listrik tidak kuat meski di matikan semua sampai 3 kali mati setiap masak nasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020101424",
                    "waktu_lapor": "01/02/2023 08:35:48",
                    "waktu_response": "01/02/2023 08:38:03",
                    "waktu_recovery": "01/02/2023 09:11:15",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 1992,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nyoman Duarsana",
                    "alamat_pelapor": "Jl. Pantai Cemongkak, Pecatu, Kec. Kuta Sel., Kabupaten Badung, Bali 80361",
                    "no_telp_pelapor": "6281933101580",
                    "keterangan_pelapor": "mohon segera pemasangan KWH meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5323020100121",
                    "waktu_lapor": "01/02/2023 08:35:54",
                    "waktu_response": "01/02/2023 08:37:55",
                    "waktu_recovery": "01/02/2023 09:00:41",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 1366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO SUTRISNO ",
                    "alamat_pelapor": "JL VILLA RANDU KAV SURYA NO 10 RT 4 RW 8 KEL KEDUNG JAYA KEC TANAH SAREAL KOTA BOGOR",
                    "no_telp_pelapor": "6285692859292",
                    "keterangan_pelapor": "TGL 9/12/2023 PENANGANAN GANGGUAN APP PRABAYAR OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN DIBERIKAN SURAT BERITA ACARA . MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86067153469.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020101426",
                    "waktu_lapor": "01/02/2023 08:36:01",
                    "waktu_response": "01/02/2023 08:38:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 33951547,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad rustan",
                    "alamat_pelapor": "JL P KARIANGO",
                    "no_telp_pelapor": "6285242880000",
                    "keterangan_pelapor": "MUTASI_K (G9923020187978:GANGGUAN DISTRIBUSI) - kWh mau digeser",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARIANGO"
                },
                {
                    "no_laporan": "K5423020101427",
                    "waktu_lapor": "01/02/2023 08:36:01",
                    "waktu_response": "01/02/2023 08:37:35",
                    "waktu_recovery": "01/02/2023 09:11:25",
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 2030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sintya dewi",
                    "alamat_pelapor": "Jl. Pantai Balangan No.9",
                    "no_telp_pelapor": "6285798335407",
                    "keterangan_pelapor": "untuk kwh pasang baru atas nama i wayan mustika lokasi JL pantai balangan daya 10600 kenapa kwhnya blm dipasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101429",
                    "waktu_lapor": "01/02/2023 08:36:17",
                    "waktu_response": "01/02/2023 08:48:40",
                    "waktu_recovery": "01/02/2023 09:10:16",
                    "durasi_response_time": 743,
                    "durasi_recovery_time": 1296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohammad Ali Ridho",
                    "alamat_pelapor": "DS DRANCANG No. RT.3 RW.2 MENGANTI",
                    "no_telp_pelapor": "6281234891636",
                    "keterangan_pelapor": "meteran periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020101435",
                    "waktu_lapor": "01/02/2023 08:36:37",
                    "waktu_response": "01/02/2023 09:43:42",
                    "waktu_recovery": "01/02/2023 10:52:11",
                    "durasi_response_time": 4025,
                    "durasi_recovery_time": 4109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "9830218",
                    "nama_pelapor": "IBU PRISMA/ prisma.lu",
                    "alamat_pelapor": "JL. DR. CIPTO NO.95, RT.04 RW.04, KELURAHAN KEBONMANIS, KECAMATAN CILACAP UTARA, KABUPATEN CILACAP, PROVINSI JATENG",
                    "no_telp_pelapor": "085747232445",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN 01/2023 = ST AW 13628, ST AK 13713 . BERDASARKAN ANGKA ACMT 01/2023 = 13713. REK (TELAH DILUNASI). (RUMAH DIHUNI, BERPAGAR DEPAN, KWH BISA DIJANGKAU KARENA POSISI KWH METER DIBELAKANG RUMAH, PETUGAS RUTIN DATANG) . PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT.",
                    "media": "Instagram",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5423020101436",
                    "waktu_lapor": "01/02/2023 08:36:37",
                    "waktu_response": "01/02/2023 08:40:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 33951416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "04182121261",
                    "nama_pelapor": "IBU VONNY",
                    "alamat_pelapor": "KOMP VASSA LIPPO CIKARANG  JL DANAU MANINJAU 3 NO 6 RT-18/RW-02 KEL SUKARESMI KEC CIKARANG SELATAN KAB BEKASI // ACUAN : DEKAT POS SATPAM DALAM ",
                    "no_telp_pelapor": "089692606888",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 650 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101438",
                    "waktu_lapor": "01/02/2023 08:36:48",
                    "waktu_response": "01/02/2023 08:39:16",
                    "waktu_recovery": "01/02/2023 09:48:15",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 4139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR AINI DEWI",
                    "alamat_pelapor": "JL PERM GMD BLOK C-05 No.2 RT.01 RW.01 KUALUH SEL",
                    "no_telp_pelapor": "6282165058480",
                    "keterangan_pelapor": "rumah kosong sudah 2 bulan tapi kok biaya listrik sampai 400 ribu yaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AEK KANOPAN"
                },
                {
                    "no_laporan": "K5423020101440",
                    "waktu_lapor": "01/02/2023 08:37:16",
                    "waktu_response": "01/02/2023 08:46:52",
                    "waktu_recovery": "01/02/2023 09:02:12",
                    "durasi_response_time": 576,
                    "durasi_recovery_time": 920,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14365004382",
                    "nama_pelapor": "IBU SASMIDAR ",
                    "alamat_pelapor": "KP TANAH TINGGI BARAT PR TANAH TINGGI BARAT RT-3 / RW-1 BLOK A NO 9 JL AKILAHI KEL TANAH TINGGI BARAT KEC TERNATE SELATAN, KOTA TERNATE . ACUAN : BELAKANG AKPER",
                    "no_telp_pelapor": "082197933670",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). SISA 33.60 KWH. NO TOKEN 1986 5368 1176 9256 7174",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020101443",
                    "waktu_lapor": "01/02/2023 08:37:34",
                    "waktu_response": "01/02/2023 08:53:21",
                    "waktu_recovery": "01/02/2023 11:02:36",
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 7755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL MASTAM RAYA KP CIBODAS KECIL  RT-04 RW-03 NO.0 KEL CIMONE KEC KARAWACI KOTA TANGERANG ",
                    "no_telp_pelapor": "082299096014",
                    "keterangan_pelapor": "MOHON UNTUK PENGECEKAN APP KARENA DIRAGUKAN FUNGSINYA (KWH TIDAK BERKURANG)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101444",
                    "waktu_lapor": "01/02/2023 08:37:35",
                    "waktu_response": "01/02/2023 08:41:40",
                    "waktu_recovery": "01/02/2023 08:44:58",
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dikin Reddevils",
                    "alamat_pelapor": "dusun krajan",
                    "no_telp_pelapor": "6285377360004",
                    "keterangan_pelapor": "pembelian token di gerai atau di pln mobile selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101445",
                    "waktu_lapor": "01/02/2023 08:37:44",
                    "waktu_response": "01/02/2023 08:47:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 579,
                    "durasi_recovery_time": 33951022,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ARI ",
                    "alamat_pelapor": "JL RAWA DOMBA  NO 119 RT5/7  KEL DUREN SAWIT  KEC DUREN SAWIT JAKTIM",
                    "no_telp_pelapor": "082260110010",
                    "keterangan_pelapor": "MUTASI_K (G9923020188010:urgent) - \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\"  SISA  95.2 KWH NO TOKEN 46885579339220128340 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101449",
                    "waktu_lapor": "01/02/2023 08:38:27",
                    "waktu_response": "01/02/2023 09:06:51",
                    "waktu_recovery": "01/02/2023 09:19:08",
                    "durasi_response_time": 1704,
                    "durasi_recovery_time": 737,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yosso Septiyahadi",
                    "alamat_pelapor": "Jl. Kapten Jamhur No.88",
                    "no_telp_pelapor": "6282240289385",
                    "keterangan_pelapor": "Saat akan isi token ada tulisan periksa, no meter 86079247457 a. n Husen, terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020101452",
                    "waktu_lapor": "01/02/2023 08:38:37",
                    "waktu_response": "01/02/2023 08:41:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 191,
                    "durasi_recovery_time": 33951357,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAHYUDIN RAMADHANI HAR",
                    "alamat_pelapor": "DK PERUM CAKRA HIDAYAT 2 BLOK A1 No.17 TAENG",
                    "no_telp_pelapor": "62811354522212",
                    "keterangan_pelapor": "MUTASI_K (G9923020187983:mohon ditindak lanjuti) - periksa 081340845286",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020101453",
                    "waktu_lapor": "01/02/2023 08:38:49",
                    "waktu_response": "01/02/2023 09:10:21",
                    "waktu_recovery": "01/02/2023 09:23:55",
                    "durasi_response_time": 1892,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYANTO ",
                    "alamat_pelapor": "JL LAYAR PERMAI I NO15A RT 10 RW 7 KEL KAPUK MUARA KEC PENJARINGAN JAKUT ACUAN DEKAT RS PIK ",
                    "no_telp_pelapor": "081808384854",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56701410237 MEMBELI TOKEN SEBESAR RP. 500.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH. PTL TIDAK PADAM. SISA 37 KWH. NO TOKEN 14389617308562054462",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020101455",
                    "waktu_lapor": "01/02/2023 08:39:05",
                    "waktu_response": "01/02/2023 08:43:07",
                    "waktu_recovery": "01/02/2023 12:19:37",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 12990,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rendi",
                    "alamat_pelapor": "kp.jogjogan RT 002 RW 008",
                    "no_telp_pelapor": "6285793362708",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,di aplikasi pembelian tertulis gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020101457",
                    "waktu_lapor": "01/02/2023 08:39:15",
                    "waktu_response": "01/02/2023 08:41:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 33951371,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Nur Jannah",
                    "alamat_pelapor": "Jl. Karadenan No.100",
                    "no_telp_pelapor": "628212639211",
                    "keterangan_pelapor": "MUTASI_K (G9923020187991:kwh periksa) - tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101460",
                    "waktu_lapor": "01/02/2023 08:39:37",
                    "waktu_response": "01/02/2023 08:40:30",
                    "waktu_recovery": "01/02/2023 09:24:32",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 2642,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suheri",
                    "alamat_pelapor": "KP PICUNG RT 05/05 No. RT.5 RW.5 PASAR KEMI",
                    "no_telp_pelapor": "6285216305607",
                    "keterangan_pelapor": "maaf admin kenapa kwh prabayar nya tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101461",
                    "waktu_lapor": "01/02/2023 08:39:50",
                    "waktu_response": "01/02/2023 08:50:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 33950863,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "beben ben",
                    "alamat_pelapor": "JL MTP LAMA KM 13 SEI TABUK KOTA No.0 RT.1 SEI TABUK",
                    "no_telp_pelapor": "6285348484042",
                    "keterangan_pelapor": "MUTASI_K (G9923020188099:pekerjaan tehnik ) - kwh tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K5423020101462",
                    "waktu_lapor": "01/02/2023 08:40:02",
                    "waktu_response": "01/02/2023 08:45:23",
                    "waktu_recovery": "01/02/2023 08:48:47",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Somantri",
                    "alamat_pelapor": "KP CIBUNTU No.0 RT.002 RW.04 CIBITUNG",
                    "no_telp_pelapor": "6281280595909",
                    "keterangan_pelapor": "pada saat pembelian token di struknya masih tarip R1/1300",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101468",
                    "waktu_lapor": "01/02/2023 08:40:38",
                    "waktu_response": "01/02/2023 08:43:34",
                    "waktu_recovery": "01/02/2023 09:11:09",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1655,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000715673",
                    "nama_pelapor": "BP IRFAN",
                    "alamat_pelapor": "JL MANUKAN TAMA A3 No. 28 RT. 1/2 KEL MANUKAN KULON KEC TANDES SURABAYA. SEBELAH HAUS",
                    "no_telp_pelapor": "081330797175",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR UNTUK RENOVASI. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. K5423012001094",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020101472",
                    "waktu_lapor": "01/02/2023 08:40:55",
                    "waktu_response": "01/02/2023 08:52:30",
                    "waktu_recovery": "01/02/2023 10:21:47",
                    "durasi_response_time": 695,
                    "durasi_recovery_time": 5357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsudin",
                    "alamat_pelapor": "JL MAYOR RUSLAN PAGAR ALAM",
                    "no_telp_pelapor": "6285808090711",
                    "keterangan_pelapor": "mohon geser kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101473",
                    "waktu_lapor": "01/02/2023 08:40:55",
                    "waktu_response": "01/02/2023 08:42:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 33951320,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anif sahli",
                    "alamat_pelapor": "DK SANDAN, DESA SIDOKUMPUL, KEC. GUNTUR No.0 RT.2 RW.2 GUNTUR",
                    "no_telp_pelapor": "6285737674568",
                    "keterangan_pelapor": "MUTASI_K (G9923020187982:kwh meter muncul periksa) - tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGOWANU"
                },
                {
                    "no_laporan": "K5323020100128",
                    "waktu_lapor": "01/02/2023 08:40:58",
                    "waktu_response": "01/02/2023 08:43:14",
                    "waktu_recovery": "01/02/2023 08:45:27",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009337152",
                    "nama_pelapor": "IBU  EVA ",
                    "alamat_pelapor": "JL CILIMUS  NO 3 RT-/-  KEL ISOLA KEC SUKASARI KOTA BANDUNG ",
                    "no_telp_pelapor": "0225220307",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 TUNGGAKAN REKENING BERIKUT BK DAN REKENING BERJALAN . TELAH DILUNASI. MOHON PTL DI SAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101478",
                    "waktu_lapor": "01/02/2023 08:41:12",
                    "waktu_response": "01/02/2023 09:03:17",
                    "waktu_recovery": "01/02/2023 12:55:53",
                    "durasi_response_time": 1325,
                    "durasi_recovery_time": 13956,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL",
                    "alamat_pelapor": "JL  KI MEROGAN  - - RT-13 / RW--",
                    "no_telp_pelapor": "085838216114",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT. PELANGGAN TERKENA BLOCKING TOKEN KARENA KOMPENSASI UJL, NAMUN YBS BERKEBERATAN DIKARENAKAN SEBELUMNYA APP PASKABAYAR DILOKASI DILAKUKAN PENCABUTAN OLEH PETUGAS KARENA ADANYA KETERLAMBATAN TAGIHAN REKENING DAN DILAKUKAN MIGRASI MENJADI PRABAYAR. YBS TETAP MENGINGINKAN TERPASANG APP PASKABAYAR DILOKASI.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020101480",
                    "waktu_lapor": "01/02/2023 08:41:18",
                    "waktu_response": "01/02/2023 08:51:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 33950761,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wawang Deka",
                    "alamat_pelapor": "PR TAMAN PINANG INDAH B5-09 No.0 RT.00 RW.00 SIDOARJO",
                    "no_telp_pelapor": "6285649632222",
                    "keterangan_pelapor": "MUTASI_K (G9923020188026:perlu cek) - voltase naik turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020101481",
                    "waktu_lapor": "01/02/2023 08:41:24",
                    "waktu_response": "01/02/2023 08:50:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 33950847,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NURHIDAYAT",
                    "alamat_pelapor": "DN SUMEDANGAN KEC TLK JAMBE TIMUR No.0 RT.2 RW.1 PURWADANA",
                    "no_telp_pelapor": "6285715623137",
                    "keterangan_pelapor": "MUTASI_K (G9923020187990:mcb lemah) - ngjepret terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020101482",
                    "waktu_lapor": "01/02/2023 08:41:37",
                    "waktu_response": "01/02/2023 08:58:33",
                    "waktu_recovery": "01/02/2023 09:05:12",
                    "durasi_response_time": 1016,
                    "durasi_recovery_time": 399,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0007342120000",
                    "nama_pelapor": "IBU NANI",
                    "alamat_pelapor": "DS SELOPURO LASEM RT 6/5 NO- KEC LASEM KAB REMBANG JATIM ACUAN : DEKAT MAY SALON ",
                    "no_telp_pelapor": "082133706888",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 14451700034 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 58 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5423020101491",
                    "waktu_lapor": "01/02/2023 08:42:38",
                    "waktu_response": "01/02/2023 08:46:08",
                    "waktu_recovery": "01/02/2023 08:49:27",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sriwahyuni",
                    "alamat_pelapor": "DN SEGELENG No.1 RT.1 RW.1 SAKRA",
                    "no_telp_pelapor": "6281939623568",
                    "keterangan_pelapor": "isi token gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101493",
                    "waktu_lapor": "01/02/2023 08:42:41",
                    "waktu_response": "01/02/2023 08:46:21",
                    "waktu_recovery": "01/02/2023 09:12:47",
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 1586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Qonita",
                    "alamat_pelapor": "DS DUKUN ANYAR No. RT.003 RW.01 DUKUN",
                    "no_telp_pelapor": "6283122841846",
                    "keterangan_pelapor": "Selamat pagi bapak/ibu yth, apakah bisa Listrik kami diganti R1 saja biar dapat subsidi , karena kami sangat keberatan dengan tagihan Listrik setiap bulannya. \\nterimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDAYU"
                },
                {
                    "no_laporan": "K5423020101497",
                    "waktu_lapor": "01/02/2023 08:43:32",
                    "waktu_response": "01/02/2023 08:48:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 33950941,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "UP3 PONDOK KOPI",
                    "alamat_pelapor": "JL RAYA PONDOK KELAPA No.B3 RT.1 RW.1 PDK KELAPA",
                    "no_telp_pelapor": "6283866311170",
                    "keterangan_pelapor": "MUTASI_K (G9923020187989:padam) - pelanggan tidak bisa memasukkan pulsa ,karna gagal terus,setempat saat ini padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101498",
                    "waktu_lapor": "01/02/2023 08:43:34",
                    "waktu_response": "01/02/2023 08:52:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 515,
                    "durasi_recovery_time": 33950736,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tdj",
                    "alamat_pelapor": "Jl. Harapan No.39",
                    "no_telp_pelapor": "6282383904310",
                    "keterangan_pelapor": "MUTASI_K (G9923020188006:gangguan teknik) - Kilometer listriknya berbunyi sebelum token listrik habis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5423020101499",
                    "waktu_lapor": "01/02/2023 08:43:40",
                    "waktu_response": "01/02/2023 09:35:02",
                    "waktu_recovery": "01/02/2023 09:41:23",
                    "durasi_response_time": 3082,
                    "durasi_recovery_time": 381,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmatullah Hidayathi",
                    "alamat_pelapor": "DS KARANG BATA UTARA RT. RW. KR BATA U",
                    "no_telp_pelapor": "6281803641040",
                    "keterangan_pelapor": "Token tidak bisa diinputkan ke kwh meter / selalu direjek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020101500",
                    "waktu_lapor": "01/02/2023 08:43:42",
                    "waktu_response": "01/02/2023 08:45:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 33951120,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dany Ardhan",
                    "alamat_pelapor": "KP PER.UNHALU BLK.C.6 No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281343797555",
                    "keterangan_pelapor": "MUTASI_K (G9923020187985:perlu penanganan gangguan) - kWh meter gagal mengisi token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020101502",
                    "waktu_lapor": "01/02/2023 08:43:44",
                    "waktu_response": "01/02/2023 08:51:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 481,
                    "durasi_recovery_time": 33950760,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sarifudin Ishak",
                    "alamat_pelapor": "DS TISNO GAMBAR No.416 RT. 9 RW. 5 KRAJAN",
                    "no_telp_pelapor": "6285236707149",
                    "keterangan_pelapor": "MUTASI_K (G9923020187994:GANGGUAN) - pada kWh meter muncul keterangan inscek, token cepat habis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5223020100339",
                    "waktu_lapor": "01/02/2023 08:43:44",
                    "waktu_response": "01/02/2023 08:55:20",
                    "waktu_recovery": "01/02/2023 11:05:03",
                    "durasi_response_time": 696,
                    "durasi_recovery_time": 7783,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAMHARI ",
                    "alamat_pelapor": "JL PALEM MANIS KAMPUNG GANDASARI NO 03 RT 01 RW 07 KEL GANDASARI KEC JATIUWUNG KAB TANGERANG BANTEN ACUAN DEKAT DNGAN SBELAH MENARA TELKOM ",
                    "no_telp_pelapor": "082124044441",
                    "keterangan_pelapor": "PELANGGAN NO METER 32020329309 TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA PULSA 37 KWH ,  PTL MENYALA, INFO PELANGGAN  TIDAK ADA PEMBARUAN DI KWH METER, NO TOKEN 0375 9184 3583 6070",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101504",
                    "waktu_lapor": "01/02/2023 08:44:06",
                    "waktu_response": "01/02/2023 08:45:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 60,
                    "durasi_recovery_time": 33951159,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AZIZAH ",
                    "alamat_pelapor": "KK DAMAILESTARI BLOK C 8 NO 4 KEL CIANTRA KEC CIKARANG SELATAN BEKASI ",
                    "no_telp_pelapor": "02189900476",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELSAIAN  PELANGGAN DENGAN NO METER14339371255   TIDAK DAPAT MELAKUKAN PEMBELIAN PULSA TOKEN PADA DATA P2APST TERTERA BLOKING PEMBELIAN NAMUN PADA DATA AP2T TIDAK TERTERA KETERANGAN BLOKING ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101505",
                    "waktu_lapor": "01/02/2023 08:44:11",
                    "waktu_response": "01/02/2023 08:46:48",
                    "waktu_recovery": "01/02/2023 09:34:43",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 2875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ENDAH ",
                    "alamat_pelapor": "JL.DARMA PUTERA RAYA RT 01/07 NO 0  KEL KEBAYORAN SELATAN KEC KEBAYORAN LAMA JAKSEL LOKASI SETEMPATNYA ALFAMRT ",
                    "no_telp_pelapor": "081398731030",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 31/01/23 PELANGGAN DENGAN ID METER 32900641559 MEMBELI TOKEN SEBESAR RP. 5000.000,- RP 1,000,000, RP 1,000,000, RP 500,000 NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101508",
                    "waktu_lapor": "01/02/2023 08:44:29",
                    "waktu_response": "01/02/2023 09:10:21",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "durasi_response_time": 1552,
                    "durasi_recovery_time": 3606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DESI ALFIANITA PUTRI",
                    "alamat_pelapor": "PR GRY BARUNGU A No.18 RT. RW. NGARES",
                    "no_telp_pelapor": "6282332233225",
                    "keterangan_pelapor": "selamat pagi ...apa tidak salah tagihan saya segitu..bulan2 sebelumnya2 tagihan saya dibawah 200 rb ini saya kok hampir 200% selisihnya.. mohon dicek kembali ..ino saya foto kondisi kwh saya saat ini..mohon dicek kembali.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020101511",
                    "waktu_lapor": "01/02/2023 08:44:56",
                    "waktu_response": "01/02/2023 10:02:19",
                    "waktu_recovery": "01/02/2023 10:28:20",
                    "durasi_response_time": 4643,
                    "durasi_recovery_time": 1561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Aditya",
                    "alamat_pelapor": "DN PENJOLAN No. RT.2 RW.1 KARANGBEND",
                    "no_telp_pelapor": "6285157783034",
                    "keterangan_pelapor": "Pembelian token listrik baik offline maupun online di PLN Mobile selalu gagal/tidak berhasil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020101512",
                    "waktu_lapor": "01/02/2023 08:45:08",
                    "waktu_response": "01/02/2023 08:52:56",
                    "waktu_recovery": "01/02/2023 11:42:34",
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 10178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ANGGITA",
                    "alamat_pelapor": "JL MATARAM, PR PONDOK MANDA 1 BLOK U NO.1, KEL TUGU, KEC CIMANGGIS, KOTA DEPOK, JAWA BARAT ",
                    "no_telp_pelapor": "081295385090",
                    "keterangan_pelapor": "TGL 30/01/2023 REK JAN 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101516",
                    "waktu_lapor": "01/02/2023 08:45:24",
                    "waktu_response": "01/02/2023 08:49:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 33950891,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI / BP SURYANATA ",
                    "alamat_pelapor": "JL BINTARA JAYA VIII NO 4 RT-8 / RW-9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI // ACUAN : SAMPING BENGKEL ARKAN / JL OJOLALI ",
                    "no_telp_pelapor": "0895343333848",
                    "keterangan_pelapor": "MUTASI_K (G9923020188011:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 17 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101517",
                    "waktu_lapor": "01/02/2023 08:45:18",
                    "waktu_response": "01/02/2023 09:43:12",
                    "waktu_recovery": "01/02/2023 10:41:51",
                    "durasi_response_time": 3474,
                    "durasi_recovery_time": 3519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FITRIANI S.PD",
                    "alamat_pelapor": "jl.poros kostrad kariango",
                    "no_telp_pelapor": "6282393382868",
                    "keterangan_pelapor": "biaya penerbitan SLO dan NIDI yang sedikit mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020101518",
                    "waktu_lapor": "01/02/2023 08:45:25",
                    "waktu_response": "01/02/2023 08:47:46",
                    "waktu_recovery": "01/02/2023 08:54:23",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 397,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "Jl. Tanah Baru Raya Blok Bale No.41",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "isi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5123020100259",
                    "waktu_lapor": "01/02/2023 08:45:50",
                    "waktu_response": "01/02/2023 09:11:45",
                    "waktu_recovery": "01/02/2023 10:01:02",
                    "durasi_response_time": 1555,
                    "durasi_recovery_time": 2957,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "004667136",
                    "nama_pelapor": "BP MUNIR ",
                    "alamat_pelapor": "JL - NO 0 N PAOTOAN DS JENANGGER RT 0 RW 0 KEC BATANG BATANG KAB SUMENEP / SELATAN BALAI DESA ",
                    "no_telp_pelapor": "085850421214",
                    "keterangan_pelapor": "NM 60011937673 PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" , NO TOKEN 22662463006218351164 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = TIDAK TAHU  , PTL MENYALA \\n ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5323020100133",
                    "waktu_lapor": "01/02/2023 08:45:53",
                    "waktu_response": "01/02/2023 08:59:33",
                    "waktu_recovery": "01/02/2023 09:02:31",
                    "durasi_response_time": 820,
                    "durasi_recovery_time": 178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHIDAYAH",
                    "alamat_pelapor": "JL ARTERI NO 0 RT-1 / RW-3 DS KEBONADEM KEC BRANGSONG KAB KENDAL/SETEMPAT RM RAMAYANA SATE",
                    "no_telp_pelapor": "082328893830",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43 (SILAHKAN KIRIM DIL PREPAID KE P2APST) NO TOKEN 41438551193750694457. KONDISI PTL MENYALA. SISA STROOM TIDAK MENGETAHUI NO METER 46002948613",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENDAL"
                },
                {
                    "no_laporan": "K5423020101524",
                    "waktu_lapor": "01/02/2023 08:45:57",
                    "waktu_response": "01/02/2023 08:56:05",
                    "waktu_recovery": "01/02/2023 10:21:42",
                    "durasi_response_time": 608,
                    "durasi_recovery_time": 5137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roni yahya",
                    "alamat_pelapor": "DS BERINGIN SAKTI PAGAR ALAM",
                    "no_telp_pelapor": "6285859550551",
                    "keterangan_pelapor": "cek kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5223020100343",
                    "waktu_lapor": "01/02/2023 08:46:03",
                    "waktu_response": "01/02/2023 08:55:02",
                    "waktu_recovery": "01/02/2023 09:00:20",
                    "durasi_response_time": 539,
                    "durasi_recovery_time": 318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "173505",
                    "nama_pelapor": "BP ANGGI ",
                    "alamat_pelapor": "KP TAPOS RT.02/01 JL ARYA WASANGKARA NO 70 KEL TAPOS KEC TIGARAKSA KAB TANGERANG LOKASI DEKAT RUMAH RT ACENG , ARAH KE GOLF TIGARAKSA ",
                    "no_telp_pelapor": "081809231300",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN:  546401717273",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101527",
                    "waktu_lapor": "01/02/2023 08:46:14",
                    "waktu_response": "01/02/2023 09:17:48",
                    "waktu_recovery": "01/02/2023 09:19:54",
                    "durasi_response_time": 1894,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10004590",
                    "nama_pelapor": "IBU NONI",
                    "alamat_pelapor": "JL KRAJAN NO.3 RT-04 / RW-01 DS TEJOREJO KEC RINGINARU KAB KENDAL. ACUAN : BALAI DESA",
                    "no_telp_pelapor": "02155967575",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI LAYANAN PROSES PINDAH APP MELALUI PLN 123. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB. PELANGGAN PERNAH LAPOR DENGAN NO K5423013004907, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WELERI"
                },
                {
                    "no_laporan": "K5423020101528",
                    "waktu_lapor": "01/02/2023 08:46:21",
                    "waktu_response": "01/02/2023 09:12:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1569,
                    "durasi_recovery_time": 33949515,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "h.ridai",
                    "alamat_pelapor": "DS JADUNG No. RT. RW. SUMENEP",
                    "no_telp_pelapor": "62818575554",
                    "keterangan_pelapor": "MUTASI_K (G9923020188036:mohon bantuan) - mau isi token tapi ada keterangan nomer ID di blokir, tadi telfon di 123 katanyaa ada biaya pengalihan belum terbayar. gimana cara bayarnyaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020101529",
                    "waktu_lapor": "01/02/2023 08:46:40",
                    "waktu_response": "01/02/2023 08:48:30",
                    "waktu_recovery": "01/02/2023 09:15:01",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1591,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "LOKASI : PERUM ANGSANA ASRI BLOK A NO 5 JL ANGSANA 1 KEL PAMULANG TIMUR KEC PAMULANG TANGSEL, DEPAN SMP 21 PAMULANG ",
                    "no_telp_pelapor": "081280996533",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP DIKARENAKAN SETEMPAT DALAM RENOVASI, PEMOHON SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101530",
                    "waktu_lapor": "01/02/2023 08:46:37",
                    "waktu_response": "01/02/2023 08:52:31",
                    "waktu_recovery": "01/02/2023 09:45:32",
                    "durasi_response_time": 354,
                    "durasi_recovery_time": 3181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agus mansur irawan",
                    "alamat_pelapor": "DS SEDAYULAWAS No.0 RT.2 RW.2 BRONDONG",
                    "no_telp_pelapor": "6285232132266",
                    "keterangan_pelapor": "kwh meter blm terpasang, tapi laporannya sudah menyala... mohon tindak lanjut  ini no laporan: G5523020100170",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BRONDONG"
                },
                {
                    "no_laporan": "K5423020101531",
                    "waktu_lapor": "01/02/2023 08:46:41",
                    "waktu_response": "01/02/2023 08:59:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 33950268,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "januar wahyu",
                    "alamat_pelapor": "JL SIDOWALUYO No.29 RT.2 RW.2 CARAT",
                    "no_telp_pelapor": "628563234296",
                    "keterangan_pelapor": "MUTASI_K (G9923020188012:mohon untuk di tindak lanjuti) - gagal memasukkan  kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020101534",
                    "waktu_lapor": "01/02/2023 08:46:48",
                    "waktu_response": "01/02/2023 08:56:40",
                    "waktu_recovery": "01/02/2023 10:22:02",
                    "durasi_response_time": 592,
                    "durasi_recovery_time": 5122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhalisa",
                    "alamat_pelapor": "JL ANTARA RECIDENCE A1/6 No. TAMALANREA",
                    "no_telp_pelapor": "6282399309796",
                    "keterangan_pelapor": "token selalu gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101536",
                    "waktu_lapor": "01/02/2023 08:46:54",
                    "waktu_response": "01/02/2023 08:55:16",
                    "waktu_recovery": "01/02/2023 08:59:19",
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AMONIO Hulu",
                    "alamat_pelapor": "PT ADEI DV 5, ",
                    "no_telp_pelapor": "6285211082332",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020101537",
                    "waktu_lapor": "01/02/2023 08:46:58",
                    "waktu_response": "01/02/2023 10:13:17",
                    "waktu_recovery": "01/02/2023 11:12:36",
                    "durasi_response_time": 5179,
                    "durasi_recovery_time": 3559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vera Sigalingging",
                    "alamat_pelapor": "Jl. Jend. Sudirman No.330",
                    "no_telp_pelapor": "6281269053612",
                    "keterangan_pelapor": "nomor token yg saya beli tidak terlihat dimobil bangking",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020101538",
                    "waktu_lapor": "01/02/2023 08:47:16",
                    "waktu_response": "01/02/2023 08:48:35",
                    "waktu_recovery": "01/02/2023 09:24:22",
                    "durasi_response_time": 79,
                    "durasi_recovery_time": 2147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101543",
                    "waktu_lapor": "01/02/2023 08:47:44",
                    "waktu_response": "01/02/2023 08:55:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 33950506,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "maas",
                    "alamat_pelapor": "JL SALAHUDIN GG. KEPITING No.0 RT.7 RW.0 TJ.KARANG",
                    "no_telp_pelapor": "6287765589759",
                    "keterangan_pelapor": "MUTASI_K (G9923020188002:teknis) - kontaktor kwh mtr mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020101545",
                    "waktu_lapor": "01/02/2023 08:48:09",
                    "waktu_response": "01/02/2023 09:33:33",
                    "waktu_recovery": "01/02/2023 10:41:29",
                    "durasi_response_time": 2724,
                    "durasi_recovery_time": 4076,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010970688",
                    "nama_pelapor": "BP SAHRIZAL SYARIF",
                    "alamat_pelapor": "JL BATU RADEN 1 BLOK 4 NO 37 RT-000 / RW-00 KEL PENGASINAN KEC RAWA LUMBU KAB BEKASI JAWA BARAT DEKAT KEMANG PRATAMA",
                    "no_telp_pelapor": "0811979520",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEB 23  STAND AKHIR 25781 ST APP TGL 01/02/23 = 25291 RUMAH TIDAK HUNI DAN BERPAGAR. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN FEB 2023 . PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101548",
                    "waktu_lapor": "01/02/2023 08:48:22",
                    "waktu_response": "01/02/2023 08:49:18",
                    "waktu_recovery": "01/02/2023 08:51:17",
                    "durasi_response_time": 56,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ichad pardhan",
                    "alamat_pelapor": "PR GAZA RESIDENCE K-46 No. RT.0 RW.0",
                    "no_telp_pelapor": "6282334250500",
                    "keterangan_pelapor": "meteran boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101549",
                    "waktu_lapor": "01/02/2023 08:48:22",
                    "waktu_response": "01/02/2023 09:10:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1325,
                    "durasi_recovery_time": 33949638,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riyan sopyan",
                    "alamat_pelapor": "KK PRATISTA KAV No.8 RT.000 RW.00 ANTAPANI",
                    "no_telp_pelapor": "6282120867195",
                    "keterangan_pelapor": "MUTASI_K (G9923020188030:kWh periksa) - Minta kode temper karena ada tulisan periksa,mohon kirimkan kode temper ke no wa ini  082120867195 ,tidak usah mengirim petugas karena saya bisa memasukannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020101550",
                    "waktu_lapor": "01/02/2023 08:48:38",
                    "waktu_response": "01/02/2023 08:49:56",
                    "waktu_recovery": "01/02/2023 08:55:52",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DONA MAHARDIKA ",
                    "alamat_pelapor": "TAMAN CIKUNIR INDAH BLOK C5/13 A RT 01/ RW 11 JAKAMULYA, BEKASI SELATAN",
                    "no_telp_pelapor": "08568650079",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 31/01/23 SEBESAR RP. 20.000,- DENGAN NO. TOKEN 2854-1922-4907-5871-1595. SISA TOKEN 49,02 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101551",
                    "waktu_lapor": "01/02/2023 08:48:40",
                    "waktu_response": "01/02/2023 08:50:11",
                    "waktu_recovery": "01/02/2023 09:33:36",
                    "durasi_response_time": 91,
                    "durasi_recovery_time": 2605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOGI/ IBU RARA ",
                    "alamat_pelapor": "PR CITRA PASUNDAN BLOK-C8 NO.15 JL CURUG WETAN KEL CURUG KEC CURUG KAB TANGERANG. ",
                    "no_telp_pelapor": "085319384665",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK TGL 31/01/23. ID METER 45043212492. YBS MENGHUBUNGI KEMBALI CC.54.WAHYU_P//09:30",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101555",
                    "waktu_lapor": "01/02/2023 08:48:55",
                    "waktu_response": "01/02/2023 08:53:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 33950660,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anggi",
                    "alamat_pelapor": "JL .KEMUNING",
                    "no_telp_pelapor": "6285244992221",
                    "keterangan_pelapor": "MUTASI_K (G9923020188000:pelayanan gangguan ) - kwh redup2, kadang mati kadang menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWITTO"
                },
                {
                    "no_laporan": "K5423020101557",
                    "waktu_lapor": "01/02/2023 08:49:05",
                    "waktu_response": "01/02/2023 09:08:11",
                    "waktu_recovery": "01/02/2023 10:34:22",
                    "durasi_response_time": 1146,
                    "durasi_recovery_time": 5171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADI ISLAHUDIN",
                    "alamat_pelapor": "DN HAURDUNI No. RT.5 RW.3 MAJA UTARA",
                    "no_telp_pelapor": "6281284207304",
                    "keterangan_pelapor": "pengajuan Geser Tiang Listrik  dari tengah sawah ke pinggir searah kabel sepanjang 2.5 meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAJALENGKA"
                },
                {
                    "no_laporan": "K5423020101560",
                    "waktu_lapor": "01/02/2023 08:49:32",
                    "waktu_response": "01/02/2023 08:50:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 33950835,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAWAN MUHIDIN",
                    "alamat_pelapor": "JL JL. CIPAWITRA MANGKUBUMI No.",
                    "no_telp_pelapor": "6281292827166",
                    "keterangan_pelapor": "MUTASI_K (G9923020187997:TEGANGAN DROP) - tegangan drop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101561",
                    "waktu_lapor": "01/02/2023 08:49:45",
                    "waktu_response": "01/02/2023 08:52:33",
                    "waktu_recovery": "01/02/2023 09:22:11",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 1778,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JL. BANGKA 11 NO 52 RT 006/010 KEL PELA MAMPANG KEC MAMPANG PRAPATAN JAK - SEL",
                    "no_telp_pelapor": "081286940400",
                    "keterangan_pelapor": "MOHON PERIKSA APP, BEBERAPA ANGKA KEYPAD RUSAK DAN PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 47 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101565",
                    "waktu_lapor": "01/02/2023 08:50:19",
                    "waktu_response": "01/02/2023 08:55:44",
                    "waktu_recovery": "01/02/2023 10:55:29",
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 7185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kabul M",
                    "alamat_pelapor": "DN SEPAKAT BERINGIN No.0 BERINGIN",
                    "no_telp_pelapor": "6281264422414",
                    "keterangan_pelapor": "Selamat pagi Bpk/Ibu yg bertugas... Saya ingin konformasi terkait pengaduan saya di bulan lalu dengan no K5423010105655.\\n\\nKenapa belum selesai, sampai saat ini NILAI KWH meter saya masi selisih.\\nTolong di kroscek ulang, stand akhir yg harus saya bayar di angka 15421.\\nDan nilai aktual di KWH meter saat ini 15348...\\nTerimakasi ...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020101566",
                    "waktu_lapor": "01/02/2023 08:50:22",
                    "waktu_response": "01/02/2023 09:00:46",
                    "waktu_recovery": "01/02/2023 10:21:35",
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 4849,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy sofian",
                    "alamat_pelapor": "JL SERMA WANAR PAGAR ALAM",
                    "no_telp_pelapor": "6285890021167",
                    "keterangan_pelapor": "cek kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101567",
                    "waktu_lapor": "01/02/2023 08:50:48",
                    "waktu_response": "01/02/2023 08:59:38",
                    "waktu_recovery": "01/02/2023 09:25:52",
                    "durasi_response_time": 530,
                    "durasi_recovery_time": 1574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANTO",
                    "alamat_pelapor": "KOMP DEPKES JL LITBANGKES BLOK B1 NO 4A RT 011/04 KEL SUNTER JAYA KEC TJ PRIUK JAKUT ",
                    "no_telp_pelapor": "0216505424",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 24/01/23 PERGANTIAN APP PRABAYAR KARENA RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA 97 KWH PADA APP LAMA (ID METER 86019570489). YBS MENGINGINKAN AGAR SISA KWH TSB DAPAT DIKONVERSI KE APP BARU (ID METER 86231593665).",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5323020100137",
                    "waktu_lapor": "01/02/2023 08:51:08",
                    "waktu_response": "01/02/2023 08:57:35",
                    "waktu_recovery": "01/02/2023 10:10:52",
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 4397,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "PR DJARUM D3 CISITU RT 3 RW 9 BLOK D3 DESA CIMEKAR KEC CILEUNYI / LOKASI BERUPA GUDANG WARNA BIRU",
                    "no_telp_pelapor": "081291767323",
                    "keterangan_pelapor": "MOHON BANTU LAYANAN GESER APP METER NO METER 32125793847, DIGESER KARENA POSISI SAAT INI DIRASA KURANG PAS.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020101576",
                    "waktu_lapor": "01/02/2023 08:52:10",
                    "waktu_response": "01/02/2023 09:11:23",
                    "waktu_recovery": "01/02/2023 13:33:02",
                    "durasi_response_time": 1153,
                    "durasi_recovery_time": 15699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL PENDIDIKAN No. 0 0 RT 0 RW 0, BATULAYA, TINAMBUNG, KAB. POLEWALI MANDAR, SULAWESI BARAT",
                    "no_telp_pelapor": "085397290000",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 19/12/23 PEMBAYARAN PROSES PB (R1MT/900 VA) DENGAN NO REG 3293012038786 NAMUN HINGGA SAAT INI BELUM ADA REALISASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAJENE"
                },
                {
                    "no_laporan": "K5423020101579",
                    "waktu_lapor": "01/02/2023 08:52:06",
                    "waktu_response": "01/02/2023 09:01:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 33950181,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.Yusuf",
                    "alamat_pelapor": "DS BALUN IJUK KEC MERAWANG KAB BANGKA No.0 0",
                    "no_telp_pelapor": "6285783338653",
                    "keterangan_pelapor": "MUTASI_K (G9923020188016:coba dulu dari VCC pandu telpon) - slamat pagi . pak.. mohon bantuannya.. kwh kmi.. muncul tulisan periksa lampunya ngak nyala.. tlong dibantu.  trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020101580",
                    "waktu_lapor": "01/02/2023 08:52:14",
                    "waktu_response": "01/02/2023 08:58:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 358,
                    "durasi_recovery_time": 33950373,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FANI ",
                    "alamat_pelapor": "JL BENESARI LEGIAN NO- RT-- / RW-- KEL KUTA KEC KUTA KAB BADUNG BALI  // ACUAN : BELAKANG SE HOUSE BEACH INN ",
                    "no_telp_pelapor": "081337774994",
                    "keterangan_pelapor": "MUTASI_K (G9923020188007:GAGAL MENGISI TOKEN) - MOHON BANTUANNYA PENGISIAN TOKEN TGL 01/02/2023 PELNGGAN ID METER 14406810243, MELAKUKAN PEMBELIAN TOKEN DENGAN NOMINAL RP.1.000.000  NAMUN PADA SAAT DI INPUT PADA APP TERTERA GAGAL (PTL MENYALA ) SISA 170.20 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101587",
                    "waktu_lapor": "01/02/2023 08:52:45",
                    "waktu_response": "01/02/2023 08:54:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33950619,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dany Ardhan",
                    "alamat_pelapor": "JL RA.KARTINI,LRG BERINGIN No.00 RT.5 RW.2 KESSILAMPE",
                    "no_telp_pelapor": "6282177411790",
                    "keterangan_pelapor": "MUTASI_K (G9923020187998:perlu penanganan gangguan) - kWh meter tertulis periksa. mohon bantuannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020101589",
                    "waktu_lapor": "01/02/2023 08:52:49",
                    "waktu_response": "01/02/2023 08:54:36",
                    "waktu_recovery": "01/02/2023 09:27:04",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 1948,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ratmi",
                    "alamat_pelapor": "DS TIAKKA' KAERO No.0 RT.0 0",
                    "no_telp_pelapor": "6282293367832",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAKALE"
                },
                {
                    "no_laporan": "K5323020100139",
                    "waktu_lapor": "01/02/2023 08:52:53",
                    "waktu_response": "01/02/2023 08:55:07",
                    "waktu_recovery": "01/02/2023 09:13:07",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 1080,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAMSURI",
                    "alamat_pelapor": "JL PONCOL INDAH V NO.43 RT-3 RW-2 KEL CIRENDE KEC CIPUTAT KOTA TANGERANG SELATAN ",
                    "no_telp_pelapor": "081398988083",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN STROOM (SILAHKAN KIRIM DIL PREPAID KE P2APST !!!) SISA 444KWH.INFO PELANGGAN TIDAK ADA PERGANTIAN APP METER .\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101591",
                    "waktu_lapor": "01/02/2023 08:52:58",
                    "waktu_response": "01/02/2023 09:22:52",
                    "waktu_recovery": "01/02/2023 10:19:45",
                    "durasi_response_time": 1794,
                    "durasi_recovery_time": 3413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fatma",
                    "alamat_pelapor": "Jl. branta mulia, karang asem timur, citeureup, bogor",
                    "no_telp_pelapor": "6281291393618",
                    "keterangan_pelapor": "tidak bisa melakukan pembelian token listrik, gagal terus kenapa?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020101593",
                    "waktu_lapor": "01/02/2023 08:53:06",
                    "waktu_response": "01/02/2023 08:55:41",
                    "waktu_recovery": "01/02/2023 11:05:08",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 7767,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SOFIAN ",
                    "alamat_pelapor": "JL KP KEBON CAU RT7/2  RW 5  NO 89 KEL  JATAKE KEC JATI UWUNG .  TGR ACUAN  DEKAT GARDU PLN ",
                    "no_telp_pelapor": "081298603253",
                    "keterangan_pelapor": "TGL 31/12/22 TUNGGAKAN REK  NOP 22 DAN DES 22 BERIKUT BK TELAH DILUNASI PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101596",
                    "waktu_lapor": "01/02/2023 08:53:24",
                    "waktu_response": "01/02/2023 09:01:33",
                    "waktu_recovery": "01/02/2023 12:53:11",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 13898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodi Gunawan",
                    "alamat_pelapor": "KP RAWA BANTENG No.0 RT.003 RW.02 LMBNG JAYA",
                    "no_telp_pelapor": "6289608323412",
                    "keterangan_pelapor": "mohon di bantu.\\npada saat isi token muncul ket reject. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020101597",
                    "waktu_lapor": "01/02/2023 08:53:27",
                    "waktu_response": "01/02/2023 09:12:51",
                    "waktu_recovery": "01/02/2023 10:00:55",
                    "durasi_response_time": 1164,
                    "durasi_recovery_time": 2884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vera Riskiyanti",
                    "alamat_pelapor": "kampung beddhi rt03rw01",
                    "no_telp_pelapor": "6287762505731",
                    "keterangan_pelapor": "memasukkan token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5123020100275",
                    "waktu_lapor": "01/02/2023 08:53:30",
                    "waktu_response": "01/02/2023 08:58:44",
                    "waktu_recovery": "01/02/2023 09:10:07",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 683,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHYONO",
                    "alamat_pelapor": "DS KUTA RT.19 RW.4 KEC.BELIK KAB.PEMALANG / SETEMPAT PETERNAKAN AYAM - DEKAT PEMAKAMAN UMUM",
                    "no_telp_pelapor": "088225365974",
                    "keterangan_pelapor": "PENDAFTARAN PB TARIF B1T/3500VA NO KODE BOOKING 7774140000000307 BP LUNAS TGL 24/01/2023 NAMUN BELUM REALISASI. INFO PETUGAS SAAT SURVEY MATERIAL BELUM TERSEDIA, MOHON PELANGGAN DIKONFIRMASI KEMBALI KARENA LISTRIK UNTUK TEMPAT USAHA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RANDUDONGKAL"
                },
                {
                    "no_laporan": "K5423020101601",
                    "waktu_lapor": "01/02/2023 08:53:47",
                    "waktu_response": "01/02/2023 08:55:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 33950525,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Husain Hizam",
                    "alamat_pelapor": "DS BUMI KODYA ASRI No.0 RT.0 RW.0",
                    "no_telp_pelapor": "62817438008",
                    "keterangan_pelapor": "MUTASI_K (G9923020188003:teknis) - kwh meter nyala hidup sndiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020101602",
                    "waktu_lapor": "01/02/2023 08:53:49",
                    "waktu_response": "01/02/2023 08:57:01",
                    "waktu_recovery": "01/02/2023 10:35:16",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 5895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad rahman bandhowi",
                    "alamat_pelapor": "KP RAWA KALONG No. RT.1 RW.3 KARANG SAT",
                    "no_telp_pelapor": "62895417884901",
                    "keterangan_pelapor": "tidak bisa beli token,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020101605",
                    "waktu_lapor": "01/02/2023 08:54:11",
                    "waktu_response": "01/02/2023 08:54:46",
                    "waktu_recovery": "01/02/2023 09:16:45",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 1319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REZA",
                    "alamat_pelapor": "JL RAYA BUKIT KENCANA NO 5   RT-1 / RW-8 KEL JATI MAKMUR KEC PD GEDE BEKASI. ",
                    "no_telp_pelapor": "081218590780",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MENGINPUTKAN TOKEN SETELAH UPDATE VKRN 43 SISA 33 KWH  NO TOKEN 28774931758905019408 DAN  61372690645501079104.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101606",
                    "waktu_lapor": "01/02/2023 08:54:07",
                    "waktu_response": "01/02/2023 09:02:16",
                    "waktu_recovery": "01/02/2023 09:08:22",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "moh fikri",
                    "alamat_pelapor": "Jl. TK Handayani",
                    "no_telp_pelapor": "6285255960110",
                    "keterangan_pelapor": "BTN Baliase Green C8",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020101609",
                    "waktu_lapor": "01/02/2023 08:54:32",
                    "waktu_response": "01/02/2023 09:34:04",
                    "waktu_recovery": "01/02/2023 09:55:43",
                    "durasi_response_time": 2372,
                    "durasi_recovery_time": 1299,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dany",
                    "alamat_pelapor": "KP RANCABALI No. RT.5 RW.4 PADALARANG",
                    "no_telp_pelapor": "6281380592365",
                    "keterangan_pelapor": "saya tidak bisa mengisi token listriknya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5323020100142",
                    "waktu_lapor": "01/02/2023 08:54:56",
                    "waktu_response": "01/02/2023 08:56:57",
                    "waktu_recovery": "01/02/2023 09:02:37",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SENDI",
                    "alamat_pelapor": "JL CISENGKOL PR VILLA PERDANIA RT-3 / RW-7 BLOKE NO 22 KEL SETIA MULYA KEC TAMANSARI KOTA TASIKMALAYA",
                    "no_telp_pelapor": "081313960960",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 86033266635 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH TIDAK MENGETAHUI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101614",
                    "waktu_lapor": "01/02/2023 08:55:07",
                    "waktu_response": "01/02/2023 08:57:25",
                    "waktu_recovery": "01/02/2023 09:38:35",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 2470,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SHALAHUDDIN AL AYYUBI",
                    "alamat_pelapor": "PR TANJUNG PRIOK 2 KAV-B No.3A RT.0 RW.0",
                    "no_telp_pelapor": "6281249902985",
                    "keterangan_pelapor": "Sudah melaksanakan pembayaran Token via Mobile Banking BRI dan transaksi dinyatakan berhasil... namun saat input token di kWh meter beberapa kali dinyatakan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020101618",
                    "waktu_lapor": "01/02/2023 08:55:24",
                    "waktu_response": "01/02/2023 09:25:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1783,
                    "durasi_recovery_time": 33948758,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUYONO",
                    "alamat_pelapor": "DN AENGMERAH BARAT No. RT.6 RW.14 AENGMERAH",
                    "no_telp_pelapor": "6281703513022",
                    "keterangan_pelapor": "MUTASI_K (G9923020188080:gagal token) - gagal masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020101621",
                    "waktu_lapor": "01/02/2023 08:55:37",
                    "waktu_response": "01/02/2023 09:34:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2326,
                    "durasi_recovery_time": 33948202,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Khusnul Arifin",
                    "alamat_pelapor": "JL SUNAN PRAPEN 2/ No.018 RT.3 RW.1 KEBOMAS",
                    "no_telp_pelapor": "6282234146494",
                    "keterangan_pelapor": "MUTASI_K (G9923020188556:penugasan regu) - Meter listrik bertulis EROR__02",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020101622",
                    "waktu_lapor": "01/02/2023 08:55:38",
                    "waktu_response": "01/02/2023 09:00:44",
                    "waktu_recovery": "01/02/2023 11:04:09",
                    "durasi_response_time": 306,
                    "durasi_recovery_time": 7405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Rizky Ramadhan",
                    "alamat_pelapor": "XX BELITUNG No.0 RT. RW.",
                    "no_telp_pelapor": "6281345151518",
                    "keterangan_pelapor": "halo,\\nsaya ingin mengubah sambungan listrik dirumah saya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020101623",
                    "waktu_lapor": "01/02/2023 08:55:43",
                    "waktu_response": "01/02/2023 08:57:58",
                    "waktu_recovery": "01/02/2023 08:59:34",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Candra Stiawan",
                    "alamat_pelapor": "PR GAZA RESIDENCE KAV 51 No.",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101625",
                    "waktu_lapor": "01/02/2023 08:55:53",
                    "waktu_response": "01/02/2023 08:59:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 217,
                    "durasi_recovery_time": 33950295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardy Toip",
                    "alamat_pelapor": "cantilan",
                    "no_telp_pelapor": "6281283830818",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020101630",
                    "waktu_lapor": "01/02/2023 08:56:23",
                    "waktu_response": "01/02/2023 09:00:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 253,
                    "durasi_recovery_time": 33950229,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MARJO.S",
                    "alamat_pelapor": "DS JATIBOGOR No. RT.2 RW.5",
                    "no_telp_pelapor": "6281226709224",
                    "keterangan_pelapor": "MUTASI_K (G9923020188017:mcb off) - KWH meter ada yg korslet.\\nMCB of tidak mau on\\ninstalasi rumah normal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGAL TIMUR"
                },
                {
                    "no_laporan": "K5423020101632",
                    "waktu_lapor": "01/02/2023 08:56:30",
                    "waktu_response": "01/02/2023 08:58:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 33950352,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Slamet",
                    "alamat_pelapor": "JL KAPT PIERE TENDEAN No. 0 RT. 2 RW. 4 PUCANGSEWU",
                    "no_telp_pelapor": "6287733440800",
                    "keterangan_pelapor": "MUTASI_K (G9923020188009:mohon segera dibantu pengamanan) - Mohon segera dibantu pengamanan kwh meter karena renovasi rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PACITAN"
                },
                {
                    "no_laporan": "K5423020101633",
                    "waktu_lapor": "01/02/2023 08:56:32",
                    "waktu_response": "01/02/2023 09:15:44",
                    "waktu_recovery": "01/02/2023 09:51:38",
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 2154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maman surahman",
                    "alamat_pelapor": "PR RUKO SENTRA BISNIS BLOK F No.21 MDN SATRIA",
                    "no_telp_pelapor": "62895353620717",
                    "keterangan_pelapor": "minta di bntu pak daya ya masi dya 3500 ya pak blom 6600 ya pak bisa di bantu setatus ya pak biyar bisa berubah pak ke 6600 pak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5123020100284",
                    "waktu_lapor": "01/02/2023 08:56:43",
                    "waktu_response": "01/02/2023 09:11:04",
                    "waktu_recovery": "01/02/2023 09:23:40",
                    "durasi_response_time": 861,
                    "durasi_recovery_time": 756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VINCEN ",
                    "alamat_pelapor": "JL MANGGA BESAR RAYA NO.47 JA KEL MAPAR KEC TAMANSARI JAKBAR / ACUAN LOKASI DEKAT BEKAS APOTIK BUDI / KANTIN CINA",
                    "no_telp_pelapor": "081284985840",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123013100582 PELANGGAN KONFIRMASI MOHON PENGECEKAN KABEL-KABEL PLN YANG DI TIANG LSITRIK KARENA SEBELUMNYA TGL 26/01/2023 ADA PERCIKAN API DAN SUARA LEDAKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020101637",
                    "waktu_lapor": "01/02/2023 08:57:07",
                    "waktu_response": "01/02/2023 08:59:40",
                    "waktu_recovery": "01/02/2023 09:15:48",
                    "durasi_response_time": 153,
                    "durasi_recovery_time": 968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYUDI ALAMSYAH",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "082225229152",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JAN/2023 = 16099, ST APP TGL 02/01/2023 = 15905. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKANAGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT K5423010202732",
                    "media": "Email",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101638",
                    "waktu_lapor": "01/02/2023 08:57:01",
                    "waktu_response": "01/02/2023 09:13:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 978,
                    "durasi_recovery_time": 33949466,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENY HARJITO",
                    "alamat_pelapor": "perum manisrenggo residence blok f kediri",
                    "no_telp_pelapor": "6287854437600",
                    "keterangan_pelapor": "MUTASI_K (G9923020188867:perlu cek petugas) - kWh meter setiap dinyalakan 1 menit kemudian mati , dan selalu berulang hal sprt itu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5423020101644",
                    "waktu_lapor": "01/02/2023 08:57:31",
                    "waktu_response": "01/02/2023 10:24:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5222,
                    "durasi_recovery_time": 33945192,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asmui",
                    "alamat_pelapor": "JL SWADAYA GG.TUNAS HARAPAN No.D27 RT.97 RW.8",
                    "no_telp_pelapor": "6281258873198",
                    "keterangan_pelapor": "MUTASI_K (G9923020188121:MCB Rusak) - MCB pada Kwh meter off",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020101646",
                    "waktu_lapor": "01/02/2023 08:58:20",
                    "waktu_response": "01/02/2023 09:23:36",
                    "waktu_recovery": "01/02/2023 12:02:10",
                    "durasi_response_time": 1516,
                    "durasi_recovery_time": 9514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antonius Didik Heri prayitna",
                    "alamat_pelapor": "menulis sumbersari moyudan sleman yogyakarta",
                    "no_telp_pelapor": "62882005842237",
                    "keterangan_pelapor": "setelah di ganti meteran jadi boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020101647",
                    "waktu_lapor": "01/02/2023 08:58:24",
                    "waktu_response": "01/02/2023 09:02:51",
                    "waktu_recovery": "01/02/2023 10:17:33",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 4482,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Resti Rahayu",
                    "alamat_pelapor": "KP BOJONG DENGKENG No. RT.3 RW.6",
                    "no_telp_pelapor": "6281286518017",
                    "keterangan_pelapor": "setiap kali mengisi token listrik selalu gagal, dimohon untuk memberikan solusi agar masalah ini bisa segera teratasi. terima kasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANGGEUNG"
                },
                {
                    "no_laporan": "K5423020101651",
                    "waktu_lapor": "01/02/2023 08:58:46",
                    "waktu_response": "01/02/2023 09:04:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 33950000,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riska Julia Nanda",
                    "alamat_pelapor": "JL MELUR Ds.DEAH GLUM RT.0 RW.0",
                    "no_telp_pelapor": "6285222481059",
                    "keterangan_pelapor": "MUTASI_K (G9923020188025:app periksa) - tidak bisa melakukan pengisian token keluar periksa dilayar meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020101655",
                    "waktu_lapor": "01/02/2023 08:58:51",
                    "waktu_response": "01/02/2023 08:59:44",
                    "waktu_recovery": "01/02/2023 09:00:38",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imron Rosyidi",
                    "alamat_pelapor": "rt 05 rw 02 dusun krajan brani wetan maron probolinggo jawa timur",
                    "no_telp_pelapor": "6285333276196",
                    "keterangan_pelapor": "tidak bisa beli token padhal masih tanggal 1",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101656",
                    "waktu_lapor": "01/02/2023 08:58:56",
                    "waktu_response": "01/02/2023 09:33:55",
                    "waktu_recovery": "01/02/2023 10:22:24",
                    "durasi_response_time": 2099,
                    "durasi_recovery_time": 2909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tommy Setyo Aprilianto",
                    "alamat_pelapor": "JL DS PEKAYON BL D/B2 No.43",
                    "no_telp_pelapor": "628118137766",
                    "keterangan_pelapor": "sudah selama 2 bulan terakhir tagihan listrik tiba-tiba membengkak. mhn dicek kWh meter nya khawatir ada kebocoran instalasi listrik.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020100379",
                    "waktu_lapor": "01/02/2023 09:00:12",
                    "waktu_response": "01/02/2023 09:33:06",
                    "waktu_recovery": "01/02/2023 09:45:14",
                    "durasi_response_time": 1974,
                    "durasi_recovery_time": 728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AIKARTININGSIH ",
                    "alamat_pelapor": "JL CIMERANG NO 115 KP CIPARANG, DESA CIPATAT RT-3 / RW-7 KEC CIPATAT KAB BANDUNG BARAT // DEKAT DENGAN MASJID AL FALAH ",
                    "no_telp_pelapor": "6285721624006",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN PTL MENYALA  SISA TOKEN 70 KWH TIDAK ADA PERUBAHAN NO METER DAN BLOCKING TOKEN. PELANGGAN MENGHUBUNGI KEMBALI, MOHON DITINDAKLANJUTI (CC.55.ASTARI)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RAJAMANDALA"
                },
                {
                    "no_laporan": "K5423020101665",
                    "waktu_lapor": "01/02/2023 09:00:31",
                    "waktu_response": "01/02/2023 09:01:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 33950199,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WULAN ",
                    "alamat_pelapor": "JL GANG ADIL RT 15 RW 4 NO 201 KEL SETU KEC SETU TANGSEL. ARH PESON VILLA MAS SERPONG",
                    "no_telp_pelapor": "089603504282",
                    "keterangan_pelapor": "MUTASI_K (G9923020188024:Pelanggan masuk kategori gangguan) - MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR DESEMBER 2022 DILAKUKAN PEMASANGAN TIANG LISTRIK OLEH VENDOR PT PLN DI LAHAN MILIK PELANGGAN. PELANGGAN BERKEBERATAN ATAS PERIHAL TSB DAN MENGINGINKAN AGAR TIANG TSB DICABUT DAN DIPINDAHKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101667",
                    "waktu_lapor": "01/02/2023 09:00:35",
                    "waktu_response": "01/02/2023 09:15:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 913,
                    "durasi_recovery_time": 33949317,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINDA / Winda Dwi Listyarini",
                    "alamat_pelapor": "LINK KEDUNG BAYA RT 2 RW 4 KEC CIBEBER KEL KALITIMBANG CILEGON BANTEN ",
                    "no_telp_pelapor": "087889870979 ",
                    "keterangan_pelapor": "MUTASI_K (G9923020188043:kwh rusak) - MOHON BANTUAN DAN PENYELESAIAN. SESUAI INFO PELANGGAN, MCB PADA KWH METER DAN MCB DI DALAM KONDISI ON. LISTRIK MENYALA. NAMUN TGL 01/02/2023 MALAM HARI  SETELAH ADA PETIR TIBA-TIBA LISTRIK PADAM. DILAKUKAN PENGECEKAN TERNYATA MCB DALEM OFF  SUDAH DI NYALAKAN DAN LAMPU NYALA NAMUN KONDISI KWH ATAU METERAN MATI LAMPU INDIKATOR NYA MATI DAN PIRINGAN METERANNYA TIDAK BERPUTAR. YBS MENGINGINKAN DILAKUKAN PENGECEKAN. ",
                    "media": "Facebook",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020101669",
                    "waktu_lapor": "01/02/2023 09:00:46",
                    "waktu_response": "01/02/2023 09:47:05",
                    "waktu_recovery": "01/02/2023 10:50:10",
                    "durasi_response_time": 2779,
                    "durasi_recovery_time": 3785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HERTATI",
                    "alamat_pelapor": "DS KAMNELO NO.LUHU KEC.PIRU KAB PULAU MULA BELAKANG",
                    "no_telp_pelapor": "081315661246",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR 15 HARI LALU PETUGAS DATANG KE LOKASI UNTUK MELAKUKAN PEMUTUSAN SEMENTARA DI LOKASI YBS, TERKAIT TUNGGAKAN. SESUAI INFO PELANGGAN YBS TELAH DATANG KE UNIT TERKAIT PEMBAYARAN TUNGGAKAN TSBT NAMUN YBS DIINFORMASIKAN NO REG DAN DISARANKAN DI BAYAR KE MINIMARKET, NAMUN NO REG TIDAK TEMUKAN. BEDASARKAN DATA PADA AP2T ID PEL SAAT INI SUDAH MENJADI LAYANAN PRABAYAR DAN PEMBAYARAN REKENING HANYA SAMPAI MEI 2022, NAMUN DI PERSIL PELANGGAN MASIH TERPASANG APP PASCABAYAR",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HITU"
                },
                {
                    "no_laporan": "K5423020101674",
                    "waktu_lapor": "01/02/2023 09:01:09",
                    "waktu_response": "01/02/2023 09:11:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 606,
                    "durasi_recovery_time": 33949590,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ikhwanul Kirom",
                    "alamat_pelapor": "GG WONOYOSO 02 RT.16 RW.4 NUR ESA",
                    "no_telp_pelapor": "6285600022321",
                    "keterangan_pelapor": "MUTASI_K (G9923020188032:GANGGUAN) - Ga bisa masukin token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K5423020101680",
                    "waktu_lapor": "01/02/2023 09:01:53",
                    "waktu_response": "01/02/2023 09:33:22",
                    "waktu_recovery": "01/02/2023 15:49:30",
                    "durasi_response_time": 1889,
                    "durasi_recovery_time": 22568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad ruland marua dunggio",
                    "alamat_pelapor": "JL PASAR TANAH MERAH No.5B RT.4 RW.13 PENGASINAN",
                    "no_telp_pelapor": "6289513635209",
                    "keterangan_pelapor": "no tlpn sya berubah 095692830787",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101683",
                    "waktu_lapor": "01/02/2023 09:01:57",
                    "waktu_response": "01/02/2023 09:41:07",
                    "waktu_recovery": "01/02/2023 10:32:53",
                    "durasi_response_time": 2350,
                    "durasi_recovery_time": 3106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jihan Apriana",
                    "alamat_pelapor": "KP MALANG NENGAH No.0 RT.0 RW.0 MEDONG",
                    "no_telp_pelapor": "6285773747200",
                    "keterangan_pelapor": "tidak bisa beli token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDEGLANG"
                },
                {
                    "no_laporan": "K5423020101684",
                    "waktu_lapor": "01/02/2023 09:02:04",
                    "waktu_response": "01/02/2023 09:31:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1795,
                    "durasi_recovery_time": 33948346,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Amir Ahmad",
                    "alamat_pelapor": "JL IR SUTAMI BLOK TB No.22 RT.0 RW.0 TALLO",
                    "no_telp_pelapor": "6281355251764",
                    "keterangan_pelapor": "MUTASI_K (G9923020188060:gangguan teknis) - kwh meter mati lampu juga padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5123020100298",
                    "waktu_lapor": "01/02/2023 09:02:49",
                    "waktu_response": "01/02/2023 09:05:35",
                    "waktu_recovery": "01/02/2023 13:28:08",
                    "durasi_response_time": 166,
                    "durasi_recovery_time": 15753,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL.SIWALAN NO0 DN TONDOMULYO RT-3 / RW-1 KEL GADUNGAN KEC PUNCU KAB KEDIRI. DEKAT PEREMPATAN",
                    "no_telp_pelapor": "085736767409",
                    "keterangan_pelapor": "NM 14009676199 KESULITAN PEMBELIAN TOKEN DI SHOPEE DENGAN KETERANGAN NM TIDAK TERDAFTAR DAN KETERANGAN KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 626,16 KWH.BELUM ADA GANTI KWH METER. PELANGGAN JUGA INGIN DILAKUKAN PENGGANTIAN KWH METER KARENA KEMARIN MENOLAK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020101686",
                    "waktu_lapor": "01/02/2023 09:02:47",
                    "waktu_response": "01/02/2023 09:11:40",
                    "waktu_recovery": "01/02/2023 09:40:13",
                    "durasi_response_time": 533,
                    "durasi_recovery_time": 1713,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUCHAMAD FATHONY",
                    "alamat_pelapor": "JL MANUKAN REJO 10 BLOK 4E No.16 RT.3 RW.6 MANUKAN",
                    "no_telp_pelapor": "62818300358",
                    "keterangan_pelapor": "no idpel ganti?dulu 86001378081 sekarang berubah sudah saya belikan token gak bisa di input, gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020101687",
                    "waktu_lapor": "01/02/2023 09:02:59",
                    "waktu_response": "01/02/2023 09:04:50",
                    "waktu_recovery": "01/02/2023 09:05:38",
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sueb",
                    "alamat_pelapor": "DN RANGKANG No. RT.4 RW.2",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101690",
                    "waktu_lapor": "01/02/2023 09:03:18",
                    "waktu_response": "01/02/2023 09:08:27",
                    "waktu_recovery": "01/02/2023 13:15:20",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 14813,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bagus Harry Sudarmono",
                    "alamat_pelapor": "JL JL PERMATA MIRAH NO1A",
                    "no_telp_pelapor": "6281219703163",
                    "keterangan_pelapor": "ingin tambah daya dari 16.500va menjadi 23.000va",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100157",
                    "waktu_lapor": "01/02/2023 09:04:24",
                    "waktu_response": "01/02/2023 09:24:57",
                    "waktu_recovery": "01/02/2023 09:43:37",
                    "durasi_response_time": 1233,
                    "durasi_recovery_time": 1120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU INA",
                    "alamat_pelapor": "JL.KH ABDUL AJIS DS.KEPUH ANYAR RT/RW 2/3 NO.50 KEC.MOJOANYAR KAB.MOJOKERTO",
                    "no_telp_pelapor": "08970349330",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN TAGLIS JAN 23 BESERTA BK SUDAH DILUNASI VIA BANK BTN. PTL INGIN DISAMBUNG KEMBALI KARENA DI LOKASI APP METER SUDAH DIBONGKAR RAMPUNG OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020101697",
                    "waktu_lapor": "01/02/2023 09:04:28",
                    "waktu_response": "01/02/2023 09:07:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 33949800,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETUT CANDRIWATI",
                    "alamat_pelapor": "PR DELLA GRAHA NO.4, BR GEDE, KEL ABIANBASE, KEC MENGWI, KAB BADUNG, BALI. ACUAN LOKASI : DEPAN PURA DALEM / LAPANGAN UMUM ABIANBASE",
                    "no_telp_pelapor": "08124634287",
                    "keterangan_pelapor": "MUTASI_K (G9923020188027:mohon dibantu cek petugas yantek) - MOHON PERIKSA APP PRABAYAR KARENA DIRAGUKAN KONDISI BEROPERASINYA. KWH DIRASAKAN CEPAT HABIS SEJAK 01/02/2023. SISA 6.56 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5523020100202",
                    "waktu_lapor": "01/02/2023 09:05:14",
                    "waktu_response": "01/02/2023 09:06:13",
                    "waktu_recovery": "01/02/2023 09:46:39",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 2426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PURNAMA",
                    "alamat_pelapor": "PR CLUSTER PERSADA CURUG BLOK C NO 02 RT 02 RW 14 JL. DIKAPENDA KEL SUKABAKTI KEC CURUG KAB TANGGERANG ",
                    "no_telp_pelapor": "081381632126",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 18.70 KWH \\nNO TOKEN : 56721727525361646441\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100160",
                    "waktu_lapor": "01/02/2023 09:05:08",
                    "waktu_response": "01/02/2023 10:03:31",
                    "waktu_recovery": "01/02/2023 10:10:36",
                    "durasi_response_time": 3503,
                    "durasi_recovery_time": 425,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000257868",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JL  - PR GRIYA WINAYA BLOK A5 NO 18 KEL PASIR WANGI KEC UJUNGBERUNG KOTA BANDUNG",
                    "no_telp_pelapor": "081212866900",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN TAGIHAN MELONJAK DAN  HANYA DIKENAKAN REKMIN SAJA KARENA SEBELUMNYA PAGAR TERKUNCI . STAND METER DALAM DATA TGL 29/1/2022 DAN   01/02/2023 18198. PELANGGAN INGIN SEGERA DIKONFIRMASI MENGENAI HAL TSB KARENA MENURUT PELANGAN BUKAN MERUPAKAN KESALAHAN DARI PELANGGAN DAN INGIN ADA KEBIJAKAN PEMBAYARAN . PELANGGAN KEBERATAN UNTUK MELAKUKAN PEMBAYARAN DENGAN LONJAKAN TSB  .   INGIN SEGERA DITINDAKLANJUTI SEBELUM MELAPORKAN KE MEDIA . MOHON DIBANTU \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020101707",
                    "waktu_lapor": "01/02/2023 09:05:14",
                    "waktu_response": "01/02/2023 10:15:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4199,
                    "durasi_recovery_time": 33945752,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "farid",
                    "alamat_pelapor": "tambak rejo wetan",
                    "no_telp_pelapor": "6287777515618",
                    "keterangan_pelapor": "MUTASI_K (G9923020188112:token reject) - masukan token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5423020101709",
                    "waktu_lapor": "01/02/2023 09:05:41",
                    "waktu_response": "01/02/2023 09:37:25",
                    "waktu_recovery": "01/02/2023 10:08:56",
                    "durasi_response_time": 1904,
                    "durasi_recovery_time": 1891,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WIWOHO",
                    "alamat_pelapor": "DK KRICAK KR GENENG No.0 RT. 1 RW. 6 KARANGGNG",
                    "no_telp_pelapor": "6281259617091",
                    "keterangan_pelapor": "kabel banyak yg lecet diatas genteng ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5523020100203",
                    "waktu_lapor": "01/02/2023 09:05:42",
                    "waktu_response": "01/02/2023 09:12:04",
                    "waktu_recovery": "01/02/2023 09:27:55",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 951,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "910211149088",
                    "nama_pelapor": "IBU FANI/BP DIMAS",
                    "alamat_pelapor": "JL DOUBLE SIX  NO-BR- KEL SEMINYAK KEC KUTA KAB BADAN LOKASI: TOWER SIRINE TSUNAMI ",
                    "no_telp_pelapor": "0361480200",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN BERHENTI BERLANGGANAN (P1/5500VA), NOMER KTP : 3515132611820002, ALASAN : KARENA SUDAH SELESAI PENGGUNAANNYA DI LOKASI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101711",
                    "waktu_lapor": "01/02/2023 09:06:08",
                    "waktu_response": "01/02/2023 09:07:40",
                    "waktu_recovery": "01/02/2023 09:44:39",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 2219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KASWIN ",
                    "alamat_pelapor": "KOMPLEK TEGAL RT 001 RW 002 NO 26 BLOK - JL - KEL GEBANG RAYA KEC PRIUK KOTA TANGERANG ACUAN PEMANCINGAN ",
                    "no_telp_pelapor": "081219654544",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN GESER SR TERKAIT RENOVASI BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101714",
                    "waktu_lapor": "01/02/2023 09:06:28",
                    "waktu_response": "01/02/2023 09:29:56",
                    "waktu_recovery": "01/02/2023 10:28:39",
                    "durasi_response_time": 1408,
                    "durasi_recovery_time": 3523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rano rifael",
                    "alamat_pelapor": "uwuran 1 lingkungan 2",
                    "no_telp_pelapor": "6285240054378",
                    "keterangan_pelapor": "tidak bisa isi pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5123020100308",
                    "waktu_lapor": "01/02/2023 09:06:32",
                    "waktu_response": "01/02/2023 09:09:45",
                    "waktu_recovery": "01/02/2023 09:36:50",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 1625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000001492327",
                    "nama_pelapor": "BU TANTO",
                    "alamat_pelapor": "KK VILA MAS INDAH BLOK C9 NO 16 JL SUNGA ROKAN RT 3 RW 15 KEL HARAPAN BARU KEC BEKASI UTARA KOTA BEKASI/ DEKAT TK ARDIKA JAYA",
                    "no_telp_pelapor": "085217168624",
                    "keterangan_pelapor": "PELANGGAN INGIN MELAKUKAN PEMBAYARAN TAGIHAN REKENING BULAN JANUARI KARENA PELANGGAN MERASATIDAK  MEMBAYAR DI BULAN TERSEBUT MOHON BANTU KONFIRMASI KE PELANGGAN.\\nTANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 BESERTA BK TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI. PELANGGAN KONFIRMASI BELUM MELAKUKAN PEMBAYARAN TAGIHAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS, JADI PADA WAKTU MEMBAYAR TAGIHAN YANG KELUAR HANYA TAGIHAN BULAN FEBRUARI.\\nID PEL 537314317161",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020101715",
                    "waktu_lapor": "01/02/2023 09:06:43",
                    "waktu_response": "01/02/2023 09:23:53",
                    "waktu_recovery": "01/02/2023 09:29:30",
                    "durasi_response_time": 1030,
                    "durasi_recovery_time": 337,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elmoris Telaumbanua",
                    "alamat_pelapor": "fadoro",
                    "no_telp_pelapor": "6282235822033",
                    "keterangan_pelapor": "padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5423020101716",
                    "waktu_lapor": "01/02/2023 09:06:52",
                    "waktu_response": "01/02/2023 09:29:08",
                    "waktu_recovery": "01/02/2023 13:54:05",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 15897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARYONO",
                    "alamat_pelapor": "JL KEBON JAYA No.14 RT.4 RW.6 KEBONAGUNG",
                    "no_telp_pelapor": "6285236446879",
                    "keterangan_pelapor": "kwh meter buram tolong segera diganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020101718",
                    "waktu_lapor": "01/02/2023 09:06:54",
                    "waktu_response": "01/02/2023 09:19:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 732,
                    "durasi_recovery_time": 33949119,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "DN SUMURLECEN RT-38 / RW-15 NO - DESA KEDAWANG KEC NGULING KAB PASURUAN JATIM DEKAT TPI",
                    "no_telp_pelapor": "6285755754669",
                    "keterangan_pelapor": "MUTASI_K (G9923020188049:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 21.87 DENGAN NO TOKEN 0808 9817 2619 7026 4651",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020101719",
                    "waktu_lapor": "01/02/2023 09:06:56",
                    "waktu_response": "01/02/2023 09:08:56",
                    "waktu_recovery": "01/02/2023 10:10:39",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 3703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikbal",
                    "alamat_pelapor": "KP CICAYUR 2 RT 01 03 No.",
                    "no_telp_pelapor": "6282123337983",
                    "keterangan_pelapor": "kwh meter tidak bisa beli pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101722",
                    "waktu_lapor": "01/02/2023 09:07:13",
                    "waktu_response": "01/02/2023 09:20:23",
                    "waktu_recovery": "01/02/2023 09:26:16",
                    "durasi_response_time": 790,
                    "durasi_recovery_time": 353,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alno Grahana",
                    "alamat_pelapor": "Trans Buru Mako-Modaumohe",
                    "no_telp_pelapor": "6281341078330",
                    "keterangan_pelapor": "Permohonan pindah tarif R1MT 900V ke B1 900V",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAKO"
                },
                {
                    "no_laporan": "K5423020101723",
                    "waktu_lapor": "01/02/2023 09:07:15",
                    "waktu_response": "01/02/2023 09:12:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 33949528,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "riski",
                    "alamat_pelapor": "DS TIBANG No.",
                    "no_telp_pelapor": "6282320907278",
                    "keterangan_pelapor": "MUTASI_K (G9923020188034:teknik) - ketika gunakan listrik langsung padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020101725",
                    "waktu_lapor": "01/02/2023 09:07:21",
                    "waktu_response": "01/02/2023 09:09:38",
                    "waktu_recovery": "01/02/2023 09:11:04",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TONY SETIAWAN",
                    "alamat_pelapor": "DN KLUANGAN TLOGOARGO TIRIS No.- RT.12 RW.5",
                    "no_telp_pelapor": "6285746801528",
                    "keterangan_pelapor": "beli token gagal mohon batuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101728",
                    "waktu_lapor": "01/02/2023 09:07:35",
                    "waktu_response": "01/02/2023 09:19:25",
                    "waktu_recovery": "01/02/2023 10:35:26",
                    "durasi_response_time": 710,
                    "durasi_recovery_time": 4561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Corleone Pramudya",
                    "alamat_pelapor": "PR DUREN JAYA A No.0 RT.000 RW.00 DRN JAYA",
                    "no_telp_pelapor": "6285286269196",
                    "keterangan_pelapor": "pak/bu, ko tagihan saya bulan ini kurang dari 20rb ya, mohon info, terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020101731",
                    "waktu_lapor": "01/02/2023 09:07:54",
                    "waktu_response": "01/02/2023 09:34:18",
                    "waktu_recovery": "01/02/2023 10:04:56",
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 1838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KARTIKASARI",
                    "alamat_pelapor": "KP CIJAGRA No. RT.14 RW.5 CIROYOM",
                    "no_telp_pelapor": "6281902276507",
                    "keterangan_pelapor": "isi token gagal kenapa ya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020101733",
                    "waktu_lapor": "01/02/2023 09:08:04",
                    "waktu_response": "01/02/2023 09:10:54",
                    "waktu_recovery": "01/02/2023 09:43:52",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 1978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SINAGA",
                    "alamat_pelapor": "PR RAJEG ASRI BLOK F 1 NO 27 RT 16 / RW 2 KEL RAJEG KEC RAJEG KAB TANGERANG BANTEN / DEKAT POS RW 2 ",
                    "no_telp_pelapor": "085218122226",
                    "keterangan_pelapor": "TGL 25/11/22 DATANG KE APL SETEMPAT MEGAJUKAN PROSES PB KEMBALI (R1/1300 VA) MELALUI APL SETEMPAT. PERSAYARATAN (SERTIFIKAT, PBB, KTP DAN ID PEL TETANGGA) TELAH DIBERIKAN KE APL SETEMPAT. TGL 25/11/22 TELAH DILAKUKAN PELUNASAN BIAYA PENYAMBUNGA KEMBALI TANPA NO REG HANYA DIBERIKAN KWITANSI SEBESAR RP 1.700.000,- TELAH DILAKUKAN PELUNASAN  MELALUI APL SETEMPAT. SEKITAR PERTENGAAN  DES 22 DISARANKAN UNTUK BERKOORDINASI KEPADA (BP KUSNADI 081285166180) NAMUN NO TELP TSB TIDAK DAPAT DIHUBUNGI. HINGGA SAAT INI BELUM ADA TINDAK LANJUT. TGL 19/01/23 PELANGGAN SUDAH DIHUBUNGI OLEH PETUGAS VIA WA (08111221776), DIINFORMASIKAN BAHWA UANG PROSES PB TSB AKAN DIKEMBALIKAN DIKARENAKAN YBS MASIH TERDAFTAR PADA ID PEL LAMA (546501094497), DAN SUDAH MENGIRIMKAN FOTO BUKTI KEHILANGAN DARI KEPOLISIAN DAN BUKU REKENING VIA WA, TGL 21/01/23 SUDAH DIKONFIRMASI PETUGAS UNIT DIINFORMASIKAN UNTUK MENUNGGU DAN YBS MERASA KECEWA ATAS PELAYANAN UNIT TERKAIT KARENA HINGGA SAAT INI BELUM ADA PENGEMBALIAN DANA DAN TINDAK LANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101734",
                    "waktu_lapor": "01/02/2023 09:08:09",
                    "waktu_response": "01/02/2023 09:11:36",
                    "waktu_recovery": "01/02/2023 09:38:03",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 1587,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL VETERAN KP KEBON KELAPA  RT-5 / RW-4 NO -  KEL -  KEC PS KEMIS KAB TANGERANG \\nSETEMPAT NASI PECEL IBU TINI ",
                    "no_telp_pelapor": "081282972892",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, SESUAI INFO PELANGGAN PETUGAS DATANG 29/12/22 UNTUK MELAKUKAN PENGECEKAN APP YANG TIDAK BERFUNGSI (KWH TIDAK BERKURANG), YBS DI UNDANG KE UNIT SETEMPAT, DAN PETUGAS AKAN MELAKUKAN PENGGANTIAN APP, NAMUN SAAT INI MASIH BELUM ADA REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101736",
                    "waktu_lapor": "01/02/2023 09:08:22",
                    "waktu_response": "01/02/2023 09:09:09",
                    "waktu_recovery": "01/02/2023 10:04:34",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 3325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL MAWAR MERAH 1 GG 7 NO.255 RT 6/8 KEL MALAKA JAYA KEC DUREN SAWIT JAKTIM",
                    "no_telp_pelapor": "082213259137",
                    "keterangan_pelapor": "PELANGGAN DENGAN ID METER 14007088850 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PTL TIDAK PADAM. PELANGGAN TIDAK MENGETAHUI SISA KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101737",
                    "waktu_lapor": "01/02/2023 09:08:19",
                    "waktu_response": "01/02/2023 09:12:17",
                    "waktu_recovery": "01/02/2023 11:05:29",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 6792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yonatan",
                    "alamat_pelapor": "JL JL. RAYA CISEENG KP. RAWA RT 01/04 KEC. No.",
                    "no_telp_pelapor": "6287777788364",
                    "keterangan_pelapor": "kwh meter tidak bisa beli token ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101738",
                    "waktu_lapor": "01/02/2023 09:08:19",
                    "waktu_response": "01/02/2023 09:12:33",
                    "waktu_recovery": "01/02/2023 10:24:48",
                    "durasi_response_time": 254,
                    "durasi_recovery_time": 4335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hapri Andi",
                    "alamat_pelapor": "KP BLOK ASEM No. RT.1 RW.3 MEKARMUKTI",
                    "no_telp_pelapor": "6281398072408",
                    "keterangan_pelapor": "kwh meter ini tidak bisa melakukan pengisian pulsa token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020101739",
                    "waktu_lapor": "01/02/2023 09:08:20",
                    "waktu_response": "01/02/2023 09:11:41",
                    "waktu_recovery": "01/02/2023 09:26:44",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "onya",
                    "alamat_pelapor": "DS TAKOME No.0 0",
                    "no_telp_pelapor": "6281342807247",
                    "keterangan_pelapor": "meter gangguan dari kemarin sore...lampu mati dari kemarin sore",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020101742",
                    "waktu_lapor": "01/02/2023 09:08:37",
                    "waktu_response": "01/02/2023 09:11:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 33949592,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Linawati septiani",
                    "alamat_pelapor": "JL JL H MUSLIM RT07/07 PD LABU",
                    "no_telp_pelapor": "6287873602837",
                    "keterangan_pelapor": "MUTASI_K (G9923020188055:periksa) - Terdapat tulisan Priksa di layar kwh meter. tidak bisa input token. mohon bantuan penanganan\\npelapor : Hera",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101744",
                    "waktu_lapor": "01/02/2023 09:08:39",
                    "waktu_response": "01/02/2023 09:37:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1737,
                    "durasi_recovery_time": 33948009,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arie Budi Santosa",
                    "alamat_pelapor": "DN SEMPON RT.1 RW.3 SRIWUNGU",
                    "no_telp_pelapor": "6285647164428",
                    "keterangan_pelapor": "MUTASI_K (G9923020188076:mohon cek tegangan sekitar) - daya listrik di sekitran dusun sempon menurun. mohon untuk penambahan tiang listrik yang pernah diajukan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMANGGUNG"
                },
                {
                    "no_laporan": "K5323020100161",
                    "waktu_lapor": "01/02/2023 09:08:54",
                    "waktu_response": "01/02/2023 09:11:28",
                    "waktu_recovery": "01/02/2023 09:28:23",
                    "durasi_response_time": 154,
                    "durasi_recovery_time": 1015,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000004508323",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL.DR SETIABUDI NO.174 RT4 RW 5 KEL. HEGARMANAH KEC. CIDADAP KOTA BANDUNG",
                    "no_telp_pelapor": "0222035493",
                    "keterangan_pelapor": "TGL 03/01/2023  PENANGANAN GANGGUAN APP PASKABAYAR RUSAK OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG.  MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5323020100162",
                    "waktu_lapor": "01/02/2023 09:08:53",
                    "waktu_response": "01/02/2023 09:18:05",
                    "waktu_recovery": "01/02/2023 10:14:33",
                    "durasi_response_time": 552,
                    "durasi_recovery_time": 3388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CLARA",
                    "alamat_pelapor": "JL FLAMBOYAN/JL GITO GATI NO.88 RT-3 RW-11 KEL TAMBAK REJO KEC NGAGLIK KAB SLEMAN  ",
                    "no_telp_pelapor": "087821210688",
                    "keterangan_pelapor": "PELANGGAN MERASA PEMAKAIAN STROOM BOROS,SEDANGKAN PEMAKIAN LISTRIK NORMAL.PELANGGAN MEMINTA DILAKUKAN PENGECEKAN KELOKASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020101746",
                    "waktu_lapor": "01/02/2023 09:08:56",
                    "waktu_response": "01/02/2023 09:16:07",
                    "waktu_recovery": "01/02/2023 09:19:50",
                    "durasi_response_time": 431,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eviana ratnasari",
                    "alamat_pelapor": "jl. dahlia 10 blok i10 no.2 rt.001 rw.19 kirana cibitung",
                    "no_telp_pelapor": "6289638864592",
                    "keterangan_pelapor": "tagihan melebihi stand meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101749",
                    "waktu_lapor": "01/02/2023 09:09:13",
                    "waktu_response": "01/02/2023 09:12:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 33949506,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M Rahmadani",
                    "alamat_pelapor": "Asrama mahasiswa Aceh tamiang",
                    "no_telp_pelapor": "6285321125045",
                    "keterangan_pelapor": "MUTASI_K (G9923020188035:gangguan teknik, token gagal) - kWh meter tertulis gagal dan terlebih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020101751",
                    "waktu_lapor": "01/02/2023 09:09:19",
                    "waktu_response": "01/02/2023 09:09:48",
                    "waktu_recovery": "01/02/2023 09:12:20",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PERMATA AYU III NO.10 No.",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101754",
                    "waktu_lapor": "01/02/2023 09:09:43",
                    "waktu_response": "01/02/2023 09:10:12",
                    "waktu_recovery": "01/02/2023 09:13:46",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "PR VIRGINIA VILLAGE COVINGTON No.18 GD SERPONG",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101755",
                    "waktu_lapor": "01/02/2023 09:09:47",
                    "waktu_response": "01/02/2023 09:11:37",
                    "waktu_recovery": "01/02/2023 09:12:43",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul malik",
                    "alamat_pelapor": "DS ALASTENGAH No.0 RT.14 RW.4",
                    "no_telp_pelapor": "6285748823982",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101757",
                    "waktu_lapor": "01/02/2023 09:10:01",
                    "waktu_response": "01/02/2023 10:19:43",
                    "waktu_recovery": "01/02/2023 13:43:41",
                    "durasi_response_time": 4182,
                    "durasi_recovery_time": 12238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALAM",
                    "alamat_pelapor": "JL TAMANYELENG DESA BODDIA, TAMANYELENG, BAROMBONG, KAB. GOWA, SULAWESI SELATAN",
                    "no_telp_pelapor": "085255411235",
                    "keterangan_pelapor": "TGL 10/11/22 PROSES PB (R1T/900 VA) DENGAN NO AGENDA 321319912211109855 DAN NO REG 3213112121781. TGL 21 / 11 / 22 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\nLAPOR KEMBALI TGL 01/02/2023 9:13 CC.54.MEGAWATI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5523020100207",
                    "waktu_lapor": "01/02/2023 09:10:06",
                    "waktu_response": "01/02/2023 09:11:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 33949558,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "91011149544",
                    "nama_pelapor": "IBU FANI/BP DIMAS",
                    "alamat_pelapor": "JL PANTAI KUTA  NO - BR PANDE MAS DS KUTA KEC KUTA  KAB BADUNG LOKASI: TOWER SIRINE TSUNAMI ",
                    "no_telp_pelapor": "0361480200",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN BERHENTI BERLANGGANAN (P1/5500VA), NOMER KTP : 3515132611820002, ALASAN : GEDUNG AKAN DI BONGKAR TERKAIT PENATAAN PANTAI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101760",
                    "waktu_lapor": "01/02/2023 09:10:19",
                    "waktu_response": "01/02/2023 09:23:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 33948844,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kardiyan",
                    "alamat_pelapor": "KP LEUWEUNG KAUNG No. RT.7 RW.4",
                    "no_telp_pelapor": "6281210241859",
                    "keterangan_pelapor": "MUTASI_K (G9923020188071:keypad rusak) - kWh meter tombol keypad rusak gk bisa dipencet.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020101762",
                    "waktu_lapor": "01/02/2023 09:10:27",
                    "waktu_response": "01/02/2023 09:10:48",
                    "waktu_recovery": "01/02/2023 09:13:52",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PER BSD BLOK C7 NO.07A SEK 1-6",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101763",
                    "waktu_lapor": "01/02/2023 09:10:40",
                    "waktu_response": "01/02/2023 09:11:22",
                    "waktu_recovery": "01/02/2023 10:39:16",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 5274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sadan",
                    "alamat_pelapor": "DN DAWUHAN No. RT.22 RW.6",
                    "no_telp_pelapor": "6281331251607",
                    "keterangan_pelapor": "penambahan daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020101765",
                    "waktu_lapor": "01/02/2023 09:10:43",
                    "waktu_response": "01/02/2023 09:12:05",
                    "waktu_recovery": "01/02/2023 09:14:02",
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.40 SEK XII",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101768",
                    "waktu_lapor": "01/02/2023 09:10:52",
                    "waktu_response": "01/02/2023 09:16:40",
                    "waktu_recovery": "01/02/2023 10:16:41",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 3601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titis Adiatmanta",
                    "alamat_pelapor": "KK BUMI MONDOROKO GR I No.002 RT.00 RW.00 MONDOROKO",
                    "no_telp_pelapor": "6287834543933",
                    "keterangan_pelapor": "Gagal Isi No Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020101771",
                    "waktu_lapor": "01/02/2023 09:11:04",
                    "waktu_response": "01/02/2023 09:16:01",
                    "waktu_recovery": "01/02/2023 13:13:05",
                    "durasi_response_time": 297,
                    "durasi_recovery_time": 14224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TIN/BP BUDIONO ",
                    "alamat_pelapor": "JL PREPEDAN NO 58 RT01/09 KEL KAMAL KEC KALIDERES JAKARTA BARAT. ",
                    "no_telp_pelapor": "0215823881",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGAN SELAMANYA. PEMOHON SEBBAGAI PEMILIK ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020101772",
                    "waktu_lapor": "01/02/2023 09:11:01",
                    "waktu_response": "01/02/2023 09:52:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2476,
                    "durasi_recovery_time": 33947128,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhayah",
                    "alamat_pelapor": "Sawa Lebuh",
                    "no_telp_pelapor": "6281294264531",
                    "keterangan_pelapor": "MUTASI_K (G9923020188107:mohon di cek) - tidak bisa di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020101773",
                    "waktu_lapor": "01/02/2023 09:11:13",
                    "waktu_response": "01/02/2023 09:12:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 33949492,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "PR MPR R1 JL ANGGREK BLK C NO 88 RT-3 / RW-7 KEL CILANDAK BARAT KEC CILANDAK  JAKARTA SELATAN ACUAN : DEKAT SEKOLAH DWI MATRA ",
                    "no_telp_pelapor": "0217658848",
                    "keterangan_pelapor": "MUTASI_K (G9923020188044:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 1426.3 (PTL  TIDAK PADAM) 28295578334877600400",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101779",
                    "waktu_lapor": "01/02/2023 09:11:55",
                    "waktu_response": "01/02/2023 10:02:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3028,
                    "durasi_recovery_time": 33946522,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sendi Sukmajaya",
                    "alamat_pelapor": "DS TIPAR KIDUL No. RT.1 RW.2",
                    "no_telp_pelapor": "6285799270177",
                    "keterangan_pelapor": "MUTASI_K (G9923020188090:token gagal) - isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AJIBARANG"
                },
                {
                    "no_laporan": "K5423020101780",
                    "waktu_lapor": "01/02/2023 09:12:06",
                    "waktu_response": "01/02/2023 09:18:11",
                    "waktu_recovery": "01/02/2023 09:43:31",
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 1520,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUSAN/susanryantii / BP. ANGGI  ",
                    "alamat_pelapor": "KOSAN BAPAK ARNOKO, NO.4, RT.5/RW.3, SUKAMAHI, CIKARANG PUSAT (KAMAR B2) CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT, ID, 17814",
                    "no_telp_pelapor": "082216629685",
                    "keterangan_pelapor": "MOHON DITINDAK LANJUTI PELANGGAN ID METER 14237735411 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN TERKAIT BLOKING PEMBELIAN SISA KWH 20.0|| CC.54.AGUSTINUS ",
                    "media": "Instagram",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101783",
                    "waktu_lapor": "01/02/2023 09:12:18",
                    "waktu_response": "01/02/2023 09:15:35",
                    "waktu_recovery": "01/02/2023 09:24:05",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELA LENAWATI",
                    "alamat_pelapor": "JL.CIBANGUN KALER 2 RT/RW 01/12 KEL. CIHERANG KEC. CIBEUREUM KOTA TASIKMALAYA JAWABARAT  & MASUK GANG DEPAN WARUNG  ANDIN",
                    "no_telp_pelapor": "085721539493",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN SISA KWH 129. ",
                    "media": "Email",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101785",
                    "waktu_lapor": "01/02/2023 09:12:17",
                    "waktu_response": "01/02/2023 09:36:24",
                    "waktu_recovery": "01/02/2023 11:38:50",
                    "durasi_response_time": 1447,
                    "durasi_recovery_time": 7346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "achmad baidowi",
                    "alamat_pelapor": "KK VILLA NUSA INDAH GG8 No.5 BJ KULUR",
                    "no_telp_pelapor": "6281380615313",
                    "keterangan_pelapor": "mhn di bantu kwh meter tua ingin di remajakan /di ganti sering berbunyi takut terjadi kenapa kenapa mhn bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020101787",
                    "waktu_lapor": "01/02/2023 09:12:18",
                    "waktu_response": "01/02/2023 09:23:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 678,
                    "durasi_recovery_time": 33948849,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilham luckyansyah",
                    "alamat_pelapor": "DN KRAJAN No.O GENDOH",
                    "no_telp_pelapor": "6282131240383",
                    "keterangan_pelapor": "MUTASI_K (G9923020188251:perlu penanganan petugas) - listrik Di toko saya dulu sangat lah irit enggak boros tapi sehabis kena petir terus di ganti meteran kok malah boros, sekarang 50 rb bisa 3 sampai 4 kali beli token padahal di sana cuma ada kulkas sama audio aja mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020101788",
                    "waktu_lapor": "01/02/2023 09:12:21",
                    "waktu_response": "01/02/2023 09:16:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 33949279,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH. MAS'UD S",
                    "alamat_pelapor": "JL BANULA SINAPOY LRWUEHA No. ANGGOYA,KE",
                    "no_telp_pelapor": "6285396107300",
                    "keterangan_pelapor": "MUTASI_K (G9923020188062:tegangan drop) - tegangan drop sampai 106 volt satu lingkungan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020101790",
                    "waktu_lapor": "01/02/2023 09:12:49",
                    "waktu_response": "01/02/2023 09:13:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 33949457,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andreas Kurniawan",
                    "alamat_pelapor": "DS KALIOMBO No. RT.004 RW.03 KALIOMBO",
                    "no_telp_pelapor": "6282320490008",
                    "keterangan_pelapor": "MUTASI_K (G9923020188868:perlu cek petugas) - tegangan listrik drop ke 180 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5423020101791",
                    "waktu_lapor": "01/02/2023 09:12:57",
                    "waktu_response": "01/02/2023 09:32:30",
                    "waktu_recovery": "01/02/2023 09:33:51",
                    "durasi_response_time": 1173,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Santi Rusmiati",
                    "alamat_pelapor": "Kp Sudimampir Ds Campaka mekar Rt01/Rw03",
                    "no_telp_pelapor": "6283894936194",
                    "keterangan_pelapor": "Tidak bisa Memasukan Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5123020100327",
                    "waktu_lapor": "01/02/2023 09:13:52",
                    "waktu_response": "01/02/2023 09:21:27",
                    "waktu_recovery": "01/02/2023 09:40:17",
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL - PR TAMAN PONDOK JATI BLOK AZ NO 4 RT 0 RW 0 KEL GELURAN KEC TAMAN KAB SIDOARJO / DARI ALFAMART  ",
                    "no_telp_pelapor": "081213791908",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 27/01/2023 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020101793",
                    "waktu_lapor": "01/02/2023 09:13:55",
                    "waktu_response": "01/02/2023 09:16:08",
                    "waktu_recovery": "01/02/2023 09:41:53",
                    "durasi_response_time": 133,
                    "durasi_recovery_time": 1545,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDIANSYAH ",
                    "alamat_pelapor": "JL BTN BELAKANG DKAT GRJ KATOLIK No. 0  RT 02/04, BRAMBAKEN, SAMOFA, KAB. BIAK NUMFOR, P A P U A. BELAKANG PERUM BTN RITG ",
                    "no_telp_pelapor": "081343112454",
                    "keterangan_pelapor": "TGL 25/1/2023 BP DAN STROOM AWAL PROSES PD (R1MT/900 VA) DENGAN NO AGENDA 422100512301253334 TELAH DILUNASI. TGL 31/1/2023 STATUS PADA AP2T PEREMAJAAN PDL . INFO PELANGGAN TGL 31/1/2023 DATANG PETUGAS NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BIAK KOTA"
                },
                {
                    "no_laporan": "K5423020101796",
                    "waktu_lapor": "01/02/2023 09:14:26",
                    "waktu_response": "01/02/2023 09:16:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 33949273,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ujarwadi",
                    "alamat_pelapor": "DS KEBOIRENG No.1 RT.3 RW.2 KEBOIRENG",
                    "no_telp_pelapor": "6285604492572",
                    "keterangan_pelapor": "MUTASI_K (G9923020188039:Laporan terkait gangguan teknis app) - Mohon bantuan untuk di berikan KCT Untuk meter 86061517115 Atas nama YATIRAN\\nKWh tersebut di inputkan dengan token  1518-1643-3681-7280-8064 Tidak bisa masuk ke KWH dengan keterangan GAGAL .Tidak PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAMPUR DARAT"
                },
                {
                    "no_laporan": "K5423020101799",
                    "waktu_lapor": "01/02/2023 09:14:49",
                    "waktu_response": "01/02/2023 09:45:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1855,
                    "durasi_recovery_time": 33947521,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mahfud Shidiq",
                    "alamat_pelapor": "JL RAYA BELINYU No.1 KAYU ARANG",
                    "no_telp_pelapor": "6281272156006",
                    "keterangan_pelapor": "MUTASI_K (G9923020188094:pengecekan oleh yantek) - Kwh hidup listrik tidak ada,ada tulisan di layarnya battery",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGAILIAT"
                },
                {
                    "no_laporan": "K5423020101800",
                    "waktu_lapor": "01/02/2023 09:14:50",
                    "waktu_response": "01/02/2023 09:16:54",
                    "waktu_recovery": "01/02/2023 09:33:21",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 987,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ridwan",
                    "alamat_pelapor": "KP KRANGGAN WETAN ",
                    "no_telp_pelapor": "628971804306",
                    "keterangan_pelapor": "SAYA INGIN MENGAJUKAN PENERANGAN SEMENTARA NON PELANGGAN/PDR DENGAN DATA...\\n\\nNAMA : SAUT\\nALAMAT : KP KRANGGAN WETAN BENDA RT 1 RW 8\\nKEL : JATI RANGGA\\nKEC : JATI SAMPURNA\\nKTP : 3275101506620120\\nDAYA : 3500\\nPERUNTUKAN : PESTA\\nPEMAKAIAN : JUMAT-SABTU TGL 3-4 (2 HARI) FEBRUARI - 2023",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101801",
                    "waktu_lapor": "01/02/2023 09:15:01",
                    "waktu_response": "01/02/2023 09:15:42",
                    "waktu_recovery": "01/02/2023 09:16:41",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERU",
                    "alamat_pelapor": "DN TARETA No. RT.3 RW.2 PESISIR GE",
                    "no_telp_pelapor": "6287849268983",
                    "keterangan_pelapor": "KWH METER ERROR MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101802",
                    "waktu_lapor": "01/02/2023 09:15:05",
                    "waktu_response": "01/02/2023 09:38:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1424,
                    "durasi_recovery_time": 33947936,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anton Rozali",
                    "alamat_pelapor": "Jl raya Sawojajar sebrang Mts Ma'arif NU Sawojajar, RT/RW : 06/01",
                    "no_telp_pelapor": "6285600762987",
                    "keterangan_pelapor": "MUTASI_K (G9923020188072:gangguan teknis) - pembelian token listrik gagal / tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BREBES"
                },
                {
                    "no_laporan": "K5423020101804",
                    "waktu_lapor": "01/02/2023 09:15:16",
                    "waktu_response": "01/02/2023 09:16:23",
                    "waktu_recovery": "01/02/2023 09:33:13",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 1010,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "endi wiyanto",
                    "alamat_pelapor": "jln manunggal gg al amin rumah no 137",
                    "no_telp_pelapor": "6282234234380",
                    "keterangan_pelapor": "gagal memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020101805",
                    "waktu_lapor": "01/02/2023 09:15:28",
                    "waktu_response": "01/02/2023 09:36:02",
                    "waktu_recovery": "01/02/2023 10:11:54",
                    "durasi_response_time": 1234,
                    "durasi_recovery_time": 2152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Candra rizki",
                    "alamat_pelapor": "KP MINABAKTI No. RT.0 RW.0 BANTEN",
                    "no_telp_pelapor": "6285900221633",
                    "keterangan_pelapor": "saya tidak bisa membeli Token listrik baik di minimarket, aplikasi PLN mobile dan DANA, di minimarket keterangan ny jumlah kwh melebihi batas padahal di bulan ini saya belum membeli Token sama sekali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020101809",
                    "waktu_lapor": "01/02/2023 09:15:38",
                    "waktu_response": "01/02/2023 09:31:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 33948400,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khusaini",
                    "alamat_pelapor": "DN GLANGGANG No.4 RT.6 RW.2 GLANGGANG",
                    "no_telp_pelapor": "6282218082114",
                    "keterangan_pelapor": "MUTASI_K (G9923020188058:mutasi g) - kenapa tagihan bulan ini selisihnya sangat besar antara swaCam dengan outlet pembayaran resmi. pada swacam tagihan tertulis Rp 284.420 dengan total pemakaian 193 kwh sedangkan pada outlet resmi tagihan Rp 334.525 padahal beberapa bulan terakhir tidak ada perbedaan sedikitpun mohon infonya trims",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K5423020101814",
                    "waktu_lapor": "01/02/2023 09:16:07",
                    "waktu_response": "01/02/2023 09:16:59",
                    "waktu_recovery": "01/02/2023 09:17:51",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satikun",
                    "alamat_pelapor": "DN KLOJEN 2, BULU No.00 RT.2 RW.6",
                    "no_telp_pelapor": "6282264125894",
                    "keterangan_pelapor": "kwh meter boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101815",
                    "waktu_lapor": "01/02/2023 09:16:16",
                    "waktu_response": "01/02/2023 09:30:09",
                    "waktu_recovery": "01/02/2023 10:28:53",
                    "durasi_response_time": 833,
                    "durasi_recovery_time": 3524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendrik rasinan",
                    "alamat_pelapor": "JL UWURAN I",
                    "no_telp_pelapor": "6285240054378",
                    "keterangan_pelapor": "tdk bisa melalkukan pembelian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5423020101821",
                    "waktu_lapor": "01/02/2023 09:17:03",
                    "waktu_response": "01/02/2023 09:36:07",
                    "waktu_recovery": "01/02/2023 09:43:58",
                    "durasi_response_time": 1144,
                    "durasi_recovery_time": 471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedi Sumarsono",
                    "alamat_pelapor": "DN RANDUBENER No. RT.4 RW.1 RANDUBENER",
                    "no_telp_pelapor": "6285604193977",
                    "keterangan_pelapor": "mohon ditindaklanjuti tombol kwh meter rusak tidak bisa isi token ds. randubener kembangbahu +\\n0856-0419-3977",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5323020100171",
                    "waktu_lapor": "01/02/2023 09:17:12",
                    "waktu_response": "01/02/2023 09:55:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2309,
                    "durasi_recovery_time": 33946924,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NURHADI",
                    "alamat_pelapor": " JL TEPAT DS PESINGGAHAN BR PESINGGAHAN KEC DAWAN NO.0   RT-0 / RW-0 KAB KLUNGKUNG /  BARAT ALFAMART ",
                    "no_telp_pelapor": "081803736061",
                    "keterangan_pelapor": "MUTASI_K (G9923020188085:tidak bisa isi token) -  TIDAK BISA ISI TOKEN KET USANG KARENA VKRN 43 DENGAN NO METER : 60012708834 NO TOKEN 29694591786264689827\\n PTL MENYALA SISA 114 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5323020100174",
                    "waktu_lapor": "01/02/2023 09:17:45",
                    "waktu_response": "01/02/2023 09:37:54",
                    "waktu_recovery": "01/02/2023 11:04:49",
                    "durasi_response_time": 1209,
                    "durasi_recovery_time": 5215,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARTIN ",
                    "alamat_pelapor": "JL GERENDENG PULO NO 48 RT3/9 KEL GERENDENG KE KARAWACI KOTA TANGERANG ",
                    "no_telp_pelapor": "6287773600397",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT PEMBELIAN NO TOKEN KET SILAHKAN KIRIM DIL PREPAID KE P2APST !!! LISTRIK MENYALA DILOKASI TIDAK ADA PERGANTIAN KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5323020100176",
                    "waktu_lapor": "01/02/2023 09:17:55",
                    "waktu_response": "01/02/2023 09:28:49",
                    "waktu_recovery": "01/02/2023 09:33:12",
                    "durasi_response_time": 654,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ATUS ",
                    "alamat_pelapor": "JL SEKELOA TIMUR NO.29  RT-8 / RW-3 KEL SEKELOA  KEC COBLONG KOTA BANDUNG ",
                    "no_telp_pelapor": "082127427443",
                    "keterangan_pelapor": "DISPLAY TERTERA USANG . PTL NYALA . SISA 128.1  KWH  .\\nNO STROOM 39758482349016760675 DAN 15170134901855413902",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101830",
                    "waktu_lapor": "01/02/2023 09:18:13",
                    "waktu_response": "01/02/2023 09:38:13",
                    "waktu_recovery": "01/02/2023 11:04:56",
                    "durasi_response_time": 1200,
                    "durasi_recovery_time": 5203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE",
                    "alamat_pelapor": "PR PORIS RESIDENT BLOK A5 NO 30  RT01/ RW9 KEL. PORIS PELAWAT UTARA KEC. CIPONDOH KOTA TANGERANG // ACUANNYA DEKAT POS SECURITY ",
                    "no_telp_pelapor": "081321420547",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KARENA KEYPAD ANGKA PADA APP PRABAYAR (SEMUA ANGKA) TIDAK BERFUNGSI. SISA 15.56 KWH. ID METER 14205096952.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101835",
                    "waktu_lapor": "01/02/2023 09:18:14",
                    "waktu_response": "01/02/2023 09:21:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 33948976,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhlisin",
                    "alamat_pelapor": "jl belut 4 Waena Heram jayapura",
                    "no_telp_pelapor": "6281344549459",
                    "keterangan_pelapor": "MUTASI_K (G9923020188118:abe21) - di meter kWh tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5423020101836",
                    "waktu_lapor": "01/02/2023 09:18:19",
                    "waktu_response": "01/02/2023 09:47:32",
                    "waktu_recovery": "01/02/2023 10:16:44",
                    "durasi_response_time": 1753,
                    "durasi_recovery_time": 1752,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "angelina sophiaa",
                    "alamat_pelapor": "JL Jl.TANJUNG PURA - PAGAT RT. RW. No. No.0 RT. RW.",
                    "no_telp_pelapor": "6283879384169",
                    "keterangan_pelapor": "kami mengajukan multiguna dari hari jumat dan sudah terbayarkan sampai hari ini belum dipasang dengan alasan tidak bisa masuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BARABAI"
                },
                {
                    "no_laporan": "K5423020101837",
                    "waktu_lapor": "01/02/2023 09:18:27",
                    "waktu_response": "01/02/2023 09:27:35",
                    "waktu_recovery": "01/02/2023 10:29:39",
                    "durasi_response_time": 548,
                    "durasi_recovery_time": 3724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FATKUR ANDIK",
                    "alamat_pelapor": "DS KALI AMPOH No. RT.15 RW.4 KALI PECAB",
                    "no_telp_pelapor": "6285655135723",
                    "keterangan_pelapor": "beli token tapi tidk bisa dimasukkan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5323020100179",
                    "waktu_lapor": "01/02/2023 09:19:08",
                    "waktu_response": "01/02/2023 09:24:04",
                    "waktu_recovery": "01/02/2023 11:02:46",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 5922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "JL RAYA DOMO NO .0 RT .0 RW .0 DESA DOMO KEC. KAMPAR KIRI  KAB. KAMPAR , ACUAN : DEKAT PABRIK KELAPA SAWIT ",
                    "no_telp_pelapor": "081268903434",
                    "keterangan_pelapor": "PELANGGAN TELAH MENGAJUKAN PROSES PB MELALUI UNIT PLN PADA FEBUARI 2022 SEBANYAK 100 UNIT  . SESUAI INFO PELANGGAN , AKAN DILAKUKAN PEMASANGAN TIANG TERLEBIH DAHULU . SEBELUMNYA INFO PETUGAS TIANG SUDAH TERSEDIA , NAMUN HINGGA SAAT INI BLM TERPASANG . MOHON KONFIRMASI PELANGGAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LIPAT KAIN"
                },
                {
                    "no_laporan": "K5423020101840",
                    "waktu_lapor": "01/02/2023 09:19:06",
                    "waktu_response": "01/02/2023 09:23:35",
                    "waktu_recovery": "01/02/2023 15:39:05",
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 22530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SARIANTO PURBA",
                    "alamat_pelapor": "JL YOS SUDARSO KM 22 No.0 RT.0 RW.0 RUMBAI BUK",
                    "no_telp_pelapor": "6281275360370",
                    "keterangan_pelapor": "token gak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5423020101845",
                    "waktu_lapor": "01/02/2023 09:19:25",
                    "waktu_response": "01/02/2023 09:21:54",
                    "waktu_recovery": "01/02/2023 09:37:52",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "38052",
                    "nama_pelapor": "BP YONO ",
                    "alamat_pelapor": "JL CILANDAK I 14 RT 004/003 KEL CILANDAK BARAT KEC CILANDAK JAKSEL BELAKANG CILANDAK TOWN SQUERE",
                    "no_telp_pelapor": "081290810097",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP UNTUK 2 ID PEL (543800158670 DAN 543800158700). DENGAN PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101846",
                    "waktu_lapor": "01/02/2023 09:19:31",
                    "waktu_response": "01/02/2023 09:52:14",
                    "waktu_recovery": "01/02/2023 19:57:15",
                    "durasi_response_time": 1963,
                    "durasi_recovery_time": 36301,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti auliyah",
                    "alamat_pelapor": "Jl. Lingkungan III Rt 01 rw 03 gang kamtib",
                    "no_telp_pelapor": "6285715178876",
                    "keterangan_pelapor": "to",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020101847",
                    "waktu_lapor": "01/02/2023 09:19:34",
                    "waktu_response": "01/02/2023 09:21:03",
                    "waktu_recovery": "01/02/2023 09:22:46",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tono mahardika",
                    "alamat_pelapor": "DN TAMAN 2, RANDU JALAK No.00 RT.8 RW.3",
                    "no_telp_pelapor": "6281995278352",
                    "keterangan_pelapor": "tombol macet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101848",
                    "waktu_lapor": "01/02/2023 09:19:46",
                    "waktu_response": "01/02/2023 09:21:46",
                    "waktu_recovery": "01/02/2023 11:21:22",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 7176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "360028120",
                    "nama_pelapor": "IBU SANDRA",
                    "alamat_pelapor": "JL ISKANDAR MUDA KP KEDAUNG WETAN RT 5/ RW2 NO 168 KEL KEDAUNG  BARU KEC NEGLA SARI KAB TANGERANG ",
                    "no_telp_pelapor": "0215503195",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 23/12/22 PELANGGAN DATANG KE UNIT TERKAIT UNTUK PROSES TD (I3 / 1455000 VA - 826 VA) BERKAS PERSYARATAN TELAH DIBERIKAN. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM DILAKUKAN SURVEY DAN BELUM  MENDAPATKAN INFORMASI LEBIH LANJUT DARI UNIT TERKAIT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101850",
                    "waktu_lapor": "01/02/2023 09:19:47",
                    "waktu_response": "01/02/2023 09:35:02",
                    "waktu_recovery": "01/02/2023 11:42:19",
                    "durasi_response_time": 915,
                    "durasi_recovery_time": 7637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MANURUNG",
                    "alamat_pelapor": "JL PERSATUAN RT 4/1 NO.135 KP RUMBUT KEL PASIR GUNUNG SELATAN KEC CIMANGGIS KOTA DEPOK",
                    "no_telp_pelapor": "081213244441",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101851",
                    "waktu_lapor": "01/02/2023 09:19:53",
                    "waktu_response": "01/02/2023 09:22:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 33948934,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nitya",
                    "alamat_pelapor": "JL PURI SEWON ASRI, GLONDONG No.",
                    "no_telp_pelapor": "6281341531550",
                    "keterangan_pelapor": "MUTASI_K (G9923020188056:kwh inscek) - ada tulisan inscek di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020101854",
                    "waktu_lapor": "01/02/2023 09:20:13",
                    "waktu_response": "01/02/2023 09:29:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 578,
                    "durasi_recovery_time": 33948474,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rusfaidah",
                    "alamat_pelapor": "KA ERASADA No. RT. 0 RW. 0",
                    "no_telp_pelapor": "6285940883095",
                    "keterangan_pelapor": "MUTASI_K (G9923020188057:gagal beli token) - pembelian token selalu gagal, karena jumlah kwh melebihi batas maksimum, padahal saat ini sdh ganti bulan pemakaian ke bulan februari 2023. mohon petunjuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020101856",
                    "waktu_lapor": "01/02/2023 09:20:13",
                    "waktu_response": "01/02/2023 09:46:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1554,
                    "durasi_recovery_time": 33947498,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yunisia fani",
                    "alamat_pelapor": "perumahan aretha regency, jl aretha indah I no 03 air hanyut sungailiat bangka 33211",
                    "no_telp_pelapor": "6285382896429",
                    "keterangan_pelapor": "MUTASI_K (G9923020188092:pengecekan oleh yantek) - tidak bisa melakukan pengisian token listrik selama tiga hari baik menggunakan tokopedia, mobile banking, bukalapak, shopee dan sebagainya. keterangan selalu gagal dan sedang mengalami gangguan9",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGAILIAT"
                },
                {
                    "no_laporan": "K5423020101859",
                    "waktu_lapor": "01/02/2023 09:20:26",
                    "waktu_response": "01/02/2023 09:21:20",
                    "waktu_recovery": "01/02/2023 09:22:53",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Mai",
                    "alamat_pelapor": "DN KLUANGAN TLOGOARGO TIRIS No.- RT.12 RW.5",
                    "no_telp_pelapor": "62895632730903",
                    "keterangan_pelapor": "MOHON BANTUANNYA APP PRABAYAR TIDAK DAPAT MEMBELI TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101862",
                    "waktu_lapor": "01/02/2023 09:20:50",
                    "waktu_response": "01/02/2023 09:25:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 33948757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anggi Aditya Putri",
                    "alamat_pelapor": "KP TEGALDANAS KAUM No.0 RT.5 RW.6 HEGARMUKTI",
                    "no_telp_pelapor": "62895703121910",
                    "keterangan_pelapor": "tadi pagi keluar percikan api dan kabel pada ngelupas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5523020100219",
                    "waktu_lapor": "01/02/2023 09:21:05",
                    "waktu_response": "01/02/2023 09:23:48",
                    "waktu_recovery": "01/02/2023 09:54:42",
                    "durasi_response_time": 163,
                    "durasi_recovery_time": 1854,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELISA",
                    "alamat_pelapor": "JL RAYA PARUNG BOGOR NO 88A RT 02 RW 05 KEL JAMPANG KEC KEMANG KAB BOGOR JAWA BARAT",
                    "no_telp_pelapor": "6285691063036",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB (B2T/13200VA)\\nKODE BOOKING : 8875530000014258\\nNO AGENDA : 538419912301127633\\nBP LUNAS PADA TGL (12/01/2023), PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5523020100220",
                    "waktu_lapor": "01/02/2023 09:21:21",
                    "waktu_response": "01/02/2023 09:57:12",
                    "waktu_recovery": "01/02/2023 10:38:29",
                    "durasi_response_time": 2151,
                    "durasi_recovery_time": 2477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86061605548",
                    "nama_pelapor": "BP DANIEL ",
                    "alamat_pelapor": "DS OENAI KEC KIE KAB TIMOR TENGAH SELATAN \\nLOKASI: DEKAT DGN KANTOR DESA OENAE ",
                    "no_telp_pelapor": "081239750110",
                    "keterangan_pelapor": "MOHON DILAKUKAN PENYAMBUNGAN KEMBALI TERKAIT DGN P2TL. PELANGGAN SUDAH MELAKUKAN PELUNASAN P2TL DGN NO REG: 4311042006701 TGL 30/1/2023. HINGGA SAAT INI ELUM ADA PENYAMBUNGAN KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SOE"
                },
                {
                    "no_laporan": "K5423020101870",
                    "waktu_lapor": "01/02/2023 09:22:08",
                    "waktu_response": "01/02/2023 09:22:39",
                    "waktu_recovery": "01/02/2023 09:43:44",
                    "durasi_response_time": 31,
                    "durasi_recovery_time": 1265,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP PARDI",
                    "alamat_pelapor": "JL PER BINONG PERMAI BLOK R-03/16  RT 01 / RW 10 KEL BINONG KEC CURUG KOTA TANGGERANG BANTEN ACUAN LOKASI DEKAT LAPANGAN BOLA / MASJID AL ITIKAD ",
                    "no_telp_pelapor": "081290504880",
                    "keterangan_pelapor": "TGL 31/01/23 PENANGANAN GANGGUAN PTL APP RUSAK OLEH PETUGAS (BP ADE GUNAWAN) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101876",
                    "waktu_lapor": "01/02/2023 09:22:57",
                    "waktu_response": "01/02/2023 09:25:13",
                    "waktu_recovery": "01/02/2023 13:02:24",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 13031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NIKO",
                    "alamat_pelapor": "JL WIJAYAKUSUMA I NO 1 RT-5 / RW-9 KEL CILANDAK BRT KEC CILANDAK KOTA JAKSEL (SEDERET ALFAMIDI)",
                    "no_telp_pelapor": "0218718706",
                    "keterangan_pelapor": "TGL 13/9/2022 PENANGANAN GANGGUAN PTL APP RUSAK  TERKAIT NO LAPOR G5522091300614 OLEH PETUGAS DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO DIBERIKAN MOHON SEGERA APP DIPASANG KEMBALI SESUAI KETENTUAN TERKAIT K5423012503686",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101879",
                    "waktu_lapor": "01/02/2023 09:22:59",
                    "waktu_response": "01/02/2023 09:23:31",
                    "waktu_recovery": "01/02/2023 09:25:31",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.5 KADEMANGAN",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101883",
                    "waktu_lapor": "01/02/2023 09:23:05",
                    "waktu_response": "01/02/2023 09:25:59",
                    "waktu_recovery": "01/02/2023 09:27:23",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul sukur",
                    "alamat_pelapor": "DN KERTO UTOMO, KEBON AGUNG No.00 RT.2 RW.3",
                    "no_telp_pelapor": "62814169853481",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101884",
                    "waktu_lapor": "01/02/2023 09:23:05",
                    "waktu_response": "01/02/2023 10:10:24",
                    "waktu_recovery": "01/02/2023 12:47:59",
                    "durasi_response_time": 2839,
                    "durasi_recovery_time": 9455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lanny Gosal Kim",
                    "alamat_pelapor": "DS SINUIAN RBK No.00 0",
                    "no_telp_pelapor": "6281340268558",
                    "keterangan_pelapor": "Beberapa titik kabel sudah terlepas dari tiang listrik. bahkan kabel sudah turun sekitar 1 meter di atas tanah. Sementara ini kabel yang terlepas di topang dengan bambu oleh warga sekitar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAWANGKOAN"
                },
                {
                    "no_laporan": "K5423020101886",
                    "waktu_lapor": "01/02/2023 09:23:20",
                    "waktu_response": "01/02/2023 09:23:50",
                    "waktu_recovery": "01/02/2023 09:25:38",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "KK CLUSTER MEXICANO C10-9 SEK X SERPONG",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101888",
                    "waktu_lapor": "01/02/2023 09:23:30",
                    "waktu_response": "01/02/2023 09:27:29",
                    "waktu_recovery": "01/02/2023 10:05:38",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 2289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "made artawan",
                    "alamat_pelapor": "Raya Kerobokan No. 51",
                    "no_telp_pelapor": "6285100463393",
                    "keterangan_pelapor": "dari pengaduang yg tertanggal 24/1/23 sampai sekarang listrik blm terpasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101890",
                    "waktu_lapor": "01/02/2023 09:23:39",
                    "waktu_response": "01/02/2023 09:24:03",
                    "waktu_recovery": "01/02/2023 09:25:44",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "JL H RIWAN RT4/14 KUNCIRAN",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101891",
                    "waktu_lapor": "01/02/2023 09:23:45",
                    "waktu_response": "01/02/2023 09:31:42",
                    "waktu_recovery": "01/02/2023 10:42:50",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 4268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni",
                    "alamat_pelapor": "PR TAMAN SARI BUKIT DAMAI No.B5 RT.0 RW.0 GUNUNG SIN",
                    "no_telp_pelapor": "6285224348850",
                    "keterangan_pelapor": "indikator orange menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101893",
                    "waktu_lapor": "01/02/2023 09:23:47",
                    "waktu_response": "01/02/2023 09:28:57",
                    "waktu_recovery": "01/02/2023 09:56:14",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yeremia lukas",
                    "alamat_pelapor": "JL SUKASARI No.0 RT.000 RW.00 PAJAJARAN",
                    "no_telp_pelapor": "6285794498118",
                    "keterangan_pelapor": "petugas tidak datang, tagihan bulan ini sepertinya disamakan dengan bulan lalu. padahal orangtua saya lg diluar kota jd pemakaian listrik harusnya sedikit sekali. bagaimana pembayaran yg harus saya bayar? kelebihan bayarnya dialokasikan ke bulan berikut2nya? soalnya tagihannnya sepertinya bisa untuk 2-3 bulan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101894",
                    "waktu_lapor": "01/02/2023 09:23:57",
                    "waktu_response": "01/02/2023 09:33:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 587,
                    "durasi_recovery_time": 33948241,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IKA",
                    "alamat_pelapor": "KANTOR BP3K BABELAN  JL RAYA BABELAN RT-/- NO - DESA BABELAN KOTA KEC BABELAN  KAB BEKASI DEKAT KORAMIL ",
                    "no_telp_pelapor": "081219298015",
                    "keterangan_pelapor": "MUTASI_K (G9923020188082:MOHON DIBANTU) - MOHON PERIKSA APP, SESUAI INFO PELANGGAN TGL 28/01/23 TERJADI GANGGUAN MCB TERBAKAR DAN TELAH DI LAKUKAN PENANGANAN OLEH PELANGGAN, SAAT INI PTL NORMAL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5523020100224",
                    "waktu_lapor": "01/02/2023 09:24:03",
                    "waktu_response": "01/02/2023 09:43:48",
                    "waktu_recovery": "01/02/2023 10:19:55",
                    "durasi_response_time": 1185,
                    "durasi_recovery_time": 2167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002674138",
                    "nama_pelapor": "IBU WIWIN ",
                    "alamat_pelapor": "KK KOTA SERANG BARU D59  NO 15   JL - KEL SUKARAGAM KEC SERANG BARU KAB BEKASI ",
                    "no_telp_pelapor": "6287882646861",
                    "keterangan_pelapor": "LEBIH TAGIH   STAND AKHIR REK FEBRUARI 2023 = 30664 BELUM DILUNASI, STAND APP TGL  01/02/2023 =  30572  APP SUSAH TERJANGKAU HARUS MELEWATI PAGAR DAN TINGGI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101897",
                    "waktu_lapor": "01/02/2023 09:24:04",
                    "waktu_response": "01/02/2023 10:36:04",
                    "waktu_recovery": "01/02/2023 14:25:54",
                    "durasi_response_time": 4320,
                    "durasi_recovery_time": 13790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitrika supriatna",
                    "alamat_pelapor": "kp. cigebang rt 03 rw 01 desa cibening",
                    "no_telp_pelapor": "6288809070012",
                    "keterangan_pelapor": "kenapa tagihan listrik saya naik 2 kali lipat dari bulan kemrin dan bulan sekarang juga naik tidak seperti tagihan sebelum2nya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020101899",
                    "waktu_lapor": "01/02/2023 09:24:15",
                    "waktu_response": "01/02/2023 09:35:25",
                    "waktu_recovery": "01/02/2023 11:00:47",
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 5122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000048164",
                    "nama_pelapor": " ADE EKA",
                    "alamat_pelapor": "DSN. CANGAK RT.002 RW.001 DS.SUMBERNONGKO KEC.NGUSIKAN KAB.JOMBANG PROV.JAWA TIMUR",
                    "no_telp_pelapor": "085706371118",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN. PELANGGAN MENANYAKAN PEMBAYARAN REKENING YANG TELAH DIBAYARKAN. STATUS PADA AP2T TGL 30/01/2023 REKENING JANUARI 2O23 LUNAS. MOHON AGAR PELANGGAN DAPAT DIKONFIRMASI",
                    "media": "Facebook",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020101901",
                    "waktu_lapor": "01/02/2023 09:24:17",
                    "waktu_response": "01/02/2023 09:26:28",
                    "waktu_recovery": "01/02/2023 13:13:56",
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 13648,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ISNAINI",
                    "alamat_pelapor": "JL JL SULTAN ISKANDARMUDA NO 27, KEBAYORAN LAMA UTARA, KEBAYORAN LAMA, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA // DEKAT SORUM ",
                    "no_telp_pelapor": "02180870464",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN TANGGAL 31/01/23 PENGAJUAN PD (B2/82500 - B2/197000) MELALUI UNIT BULUNGAN  DAN DIINFORMASIKAN PEMBAYARAN PIUTANG NAMUN PELANGGAN MENGIGINKAN UNTUK PEMBAYARAN DIJADIKAN SATU.  K5423013109085",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101905",
                    "waktu_lapor": "01/02/2023 09:24:33",
                    "waktu_response": "01/02/2023 09:25:42",
                    "waktu_recovery": "01/02/2023 10:57:10",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 5488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PENGKIAT",
                    "alamat_pelapor": "JL KP LEMO RT 005 RW 002 NO.- DS LEMO KEC TELUK NAGA KAB TANGERANG // DKT VIHARA LEMO",
                    "no_telp_pelapor": "02155931358",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PROSES GESER TIANG LISTRIK DIPERSIL TSB. PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER: 5666032003456 TGL 12/01/23, NAMUN HINGGA SAAT INI BELUM DILAKUKAN REALISASI. YBS MERASA KECEWA DAN PELANGGAN INGIN DIKONFIRMASI ATAS HAL TSB. SESUAI INFO PELANGGAN, DIJANJIKAN UNTUK DI REALISASIKAN PD TGL 27/01/23. PELANGGAN MENGINGINKAN AGAR SEGERA DIREALISASIKAN SECEPATNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101909",
                    "waktu_lapor": "01/02/2023 09:24:39",
                    "waktu_response": "01/02/2023 09:33:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 555,
                    "durasi_recovery_time": 33948231,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herry Supriyanto",
                    "alamat_pelapor": "DN PERUM DOSEN RT.0 RW.0 JATI",
                    "no_telp_pelapor": "6282138288727",
                    "keterangan_pelapor": "MUTASI_K (G9923020188069:gangguan) - habis oglangan/listrik padam.meteran dan sekring dalam kondisi on.tp listrik tidak nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANGANYAR"
                },
                {
                    "no_laporan": "K5423020101910",
                    "waktu_lapor": "01/02/2023 09:24:48",
                    "waktu_response": "01/02/2023 09:34:24",
                    "waktu_recovery": "01/02/2023 09:42:17",
                    "durasi_response_time": 576,
                    "durasi_recovery_time": 473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tandy Junkito",
                    "alamat_pelapor": "GG SADO No.0",
                    "no_telp_pelapor": "628192102062",
                    "keterangan_pelapor": "meteran pln hang / freeze dan tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020101913",
                    "waktu_lapor": "01/02/2023 09:25:25",
                    "waktu_response": "01/02/2023 09:26:09",
                    "waktu_recovery": "01/02/2023 09:27:31",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 82,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YAHYA",
                    "alamat_pelapor": "JL IRH.JUANDA PATOKAN No. 0 RT.002 RW.06 KRAKSAAN",
                    "no_telp_pelapor": "6285204562997",
                    "keterangan_pelapor": "padam dari kemarin sore mohon perbaikannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101915",
                    "waktu_lapor": "01/02/2023 09:25:54",
                    "waktu_response": "01/02/2023 09:31:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 33948350,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000206562805",
                    "nama_pelapor": "BP SUSANTO ",
                    "alamat_pelapor": "KP CURUG JL INTAN II RT-001 / RW-02 NO 29 DS CURUG KEC GUNUNG SINDUR, KAB BOGOR ",
                    "no_telp_pelapor": "08881500972",
                    "keterangan_pelapor": "MUTASI_K (G9923020188327:1R padam) - MOHON INFORMASI DAN PENJELASAN. TGL 31/01/23 DATANG PETUGAS MENGINFORMASIKAN AKAN DILAKUKAN PEMADAMAN DI WILAYAH TSB. SESUAI INFO PETUGAS UNTUK PERSIL YBS TIDAK TERKENA DAMPAK PEMADAMAN PADA TGL 31/01/23 SEKITAR PUKUL 13.30 WIB NAMUN SESUAI INFO PELANGGAN, SETEMPAT TETAP PADAM. YBS MENGINGINKAN PERTANGGUNGJAWABAN ATAS PERIHAL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101918",
                    "waktu_lapor": "01/02/2023 09:26:35",
                    "waktu_response": "01/02/2023 09:30:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 33948450,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suherni",
                    "alamat_pelapor": "KP SITUJAYA BARAT No.0 RT.0 RW.0 CURUG PANJ",
                    "no_telp_pelapor": "6281388631813",
                    "keterangan_pelapor": "kWh sudah di isi pulsa tidak ada setrumnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020101919",
                    "waktu_lapor": "01/02/2023 09:26:37",
                    "waktu_response": "01/02/2023 09:27:42",
                    "waktu_recovery": "01/02/2023 09:28:31",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 49,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad jojon",
                    "alamat_pelapor": "DN JUJUK ALAS SUMUR No. RT.1 RW.5",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5323020100191",
                    "waktu_lapor": "01/02/2023 09:26:49",
                    "waktu_response": "01/02/2023 09:29:50",
                    "waktu_recovery": "01/02/2023 09:51:50",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 1320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "JL GUNUNG SAWAH DN CIBULAKAN RT-2 / RW-1 KP CIBULAKAN DS SUKAMAJU KEC CIHAUR BEUTI KAB CIAMUS",
                    "no_telp_pelapor": "085353362043",
                    "keterangan_pelapor": "TIDAK DAPAT MENGINPUTKAN STRROM, PTL MENYALA SISA STROOM 17 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RAJAPOLAH"
                },
                {
                    "no_laporan": "K5423020101926",
                    "waktu_lapor": "01/02/2023 09:27:22",
                    "waktu_response": "01/02/2023 10:18:18",
                    "waktu_recovery": "01/02/2023 11:51:04",
                    "durasi_response_time": 3056,
                    "durasi_recovery_time": 5566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "5794  865",
                    "nama_pelapor": "IBU HELENA",
                    "alamat_pelapor": "JL RICAN BARU NO 20 KEL SLEMAN KEC SLEMAN KOTA  DIY (DEKAT UNIV ATMAJAYA SLEMAN)",
                    "no_telp_pelapor": "0214750560",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK  JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI CC.54.SUTA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020101929",
                    "waktu_lapor": "01/02/2023 09:27:37",
                    "waktu_response": "01/02/2023 09:31:56",
                    "waktu_recovery": "01/02/2023 10:28:26",
                    "durasi_response_time": 259,
                    "durasi_recovery_time": 3390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Meyasa Mentari",
                    "alamat_pelapor": "KP GARESSI No.0",
                    "no_telp_pelapor": "6285395908216",
                    "keterangan_pelapor": "Perubahan Instalasi listrik dan daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARIANGO"
                },
                {
                    "no_laporan": "K5423020101930",
                    "waktu_lapor": "01/02/2023 09:27:37",
                    "waktu_response": "01/02/2023 09:28:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 33948564,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YAHYA",
                    "alamat_pelapor": "JL PETOJO BARAT VI NO.4 RT07/1 KEL DURI PULO KEC GAMBIR JAKPUS ACUAN BELAKANG KING FOTO",
                    "no_telp_pelapor": "02129494299",
                    "keterangan_pelapor": "TGL 27/01/23 PENANGANAN GANGGUAN 1 BANGUNAN PADAM OLEH PETUGAS PLN DILAKSANAKAN DENGAN CARA MENGGANTI MCB , NAMUN MCB TERSEBUT BUKAN DARI PLN , YBS MENGKHAWATIRKAN MCB TERSEBUT TIDAK SUAI DNEGAN KETENTUAN, DAN SESUAI INFO PELANGGAN LOKASI TERSEBUT BELUM DI LAKUKAN PENYEGELAN KEMBALI . MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN. HINGGA SAAT INI BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020101935",
                    "waktu_lapor": "01/02/2023 09:28:03",
                    "waktu_response": "01/02/2023 10:22:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3261,
                    "durasi_recovery_time": 33945321,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hadhari",
                    "alamat_pelapor": "DN POREH TIMUR DS POREH No.0 RT.0 RW.0 KR PENANG",
                    "no_telp_pelapor": "62818535667",
                    "keterangan_pelapor": "MUTASI_K (G9923020188119:Pelanggan sudah dihubungi TE langsung close ) - gagal memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020101937",
                    "waktu_lapor": "01/02/2023 09:28:07",
                    "waktu_response": "01/02/2023 09:40:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 33947822,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "feisal al rasyid",
                    "alamat_pelapor": "JL AMIR HAMZAH GG SMPN 5 KEL GOTONG ROYONG No.37 RT.7 RW.0 TJ KRG PST",
                    "no_telp_pelapor": "6281392597128",
                    "keterangan_pelapor": "MUTASI_K (G9923020188202:App Error) - Putaran KWH tidak normal/berputar cepat.. terukur load 13A, mohon di cek kembali dan dilakukan ganti kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020101939",
                    "waktu_lapor": "01/02/2023 09:28:10",
                    "waktu_response": "01/02/2023 09:28:56",
                    "waktu_recovery": "01/02/2023 09:30:38",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "riny",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020101940",
                    "waktu_lapor": "01/02/2023 09:28:25",
                    "waktu_response": "01/02/2023 10:12:54",
                    "waktu_recovery": "01/02/2023 10:21:38",
                    "durasi_response_time": 2669,
                    "durasi_recovery_time": 524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIYANTO",
                    "alamat_pelapor": "JL SEROJA 1 NO 10  RT-3 / RW-1 SEMARANG",
                    "no_telp_pelapor": "6285641442051",
                    "keterangan_pelapor": "TGL 17/01/23  PENANGANAN GANGGUAN APP PRABAYAR TERBAKAR OLEH PETUGAS (BP JEFRI DAN BP BOWO) DENGAN CARA SAMBUNG LANGSUNG. NO BERITA ACARA. - . MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 56603644206.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020101942",
                    "waktu_lapor": "01/02/2023 09:28:36",
                    "waktu_response": "01/02/2023 10:03:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2122,
                    "durasi_recovery_time": 33946427,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0007342120000",
                    "nama_pelapor": "IBU NANI",
                    "alamat_pelapor": "DS SELOPURO LASEM RT 6/5 NO- KEC LASEM KAB REMBANG JATIM ACUAN : DEKAT MAY SALON ",
                    "no_telp_pelapor": "082133706888",
                    "keterangan_pelapor": "MUTASI_K (G9923020188097:tidak bisa beli token) - KELUHAN BERULANG : K5423020101482, MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 14451700034 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL HAMPIR PADAM ) SISA 5.37 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5423020101947",
                    "waktu_lapor": "01/02/2023 09:28:55",
                    "waktu_response": "01/02/2023 09:44:38",
                    "waktu_recovery": "01/02/2023 10:20:38",
                    "durasi_response_time": 943,
                    "durasi_recovery_time": 2160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji suhendro",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai dengan penggunaan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101948",
                    "waktu_lapor": "01/02/2023 09:28:57",
                    "waktu_response": "01/02/2023 09:34:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 354,
                    "durasi_recovery_time": 33948174,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nana Salsabiella",
                    "alamat_pelapor": "JL LAPANG No.0 RT.006 RW.10 BAREGBEG",
                    "no_telp_pelapor": "6289609327976",
                    "keterangan_pelapor": "MUTASI_K (G9923020188074:permintaan CT) - minta ID meteran token. gausah nelpon. langsung kirim aja via chat ke whatsapp. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5123020100358",
                    "waktu_lapor": "01/02/2023 09:30:08",
                    "waktu_response": "01/02/2023 09:34:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33948172,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14025229460",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL - NO 3A KEL SUKOREJO KEC SUKOREJO KAB KENDAL  / DI DEKAT KANTOR POLISI, DI DEPAN KANTOR POS",
                    "no_telp_pelapor": "081325859575",
                    "keterangan_pelapor": "MUTASI_K (G9923020188895:perlu penanganan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 17 KWH. PTL NYALA. NO TOKEN 30100000122055918664. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WELERI"
                },
                {
                    "no_laporan": "K5423020101957",
                    "waktu_lapor": "01/02/2023 09:30:24",
                    "waktu_response": "01/02/2023 09:33:27",
                    "waktu_recovery": "01/02/2023 11:58:09",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 8682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANDY",
                    "alamat_pelapor": "PR FREJA HOUSE BLOK C12 NO 8 RT -/- KEL SAMPORA KEC - KAB TANGERANG ACUAN LOKASI DEKAT AEON ",
                    "no_telp_pelapor": "081388092947",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 24.17 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101962",
                    "waktu_lapor": "01/02/2023 09:30:31",
                    "waktu_response": "01/02/2023 09:34:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 33948220,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoga perdana",
                    "alamat_pelapor": "Jalan Perumahan Bumi Citra Pagaden Blok E No. 57",
                    "no_telp_pelapor": "6285314209665",
                    "keterangan_pelapor": "MUTASI_K (G9923020188064:PERBAIKAN JARINGAN) - saya mau merubah jalur kabel, karena banyak aktifitas diarea sekitar kabel, jadi sangat berbahaya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101964",
                    "waktu_lapor": "01/02/2023 09:30:48",
                    "waktu_response": "01/02/2023 09:33:05",
                    "waktu_recovery": "01/02/2023 10:00:11",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 1626,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IYAT",
                    "alamat_pelapor": "JL LINKAR LUAR LIPI CIBINONG PR VILLA KEBUN RAYA CIBINONG ESTATE BLOK A NO 9 DAN 10 RT-/RW-  , KEL CIBINONG , KEC CIBINONG, KAB. BOGOR, JAWA BARAT // DEKAT MALL CIBINONG / SETEMPAT KANTOR PANEL ",
                    "no_telp_pelapor": "02187916810",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 07/12/22  PEMBAYARAN PROSES PD (R2T / 3500 VA - R2T / 6600 VA ) DENGAN NO AGENDA 538219922212057631 DAN NO REG 5382115063549. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101967",
                    "waktu_lapor": "01/02/2023 09:31:05",
                    "waktu_response": "01/02/2023 09:31:17",
                    "waktu_recovery": "01/02/2023 10:34:17",
                    "durasi_response_time": 12,
                    "durasi_recovery_time": 3780,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOHANES",
                    "alamat_pelapor": "JL SETIA KAWAN IV NO 33 RT 7 RW 7 KEL DURI PULO KEC GAMBIR JAKPUS",
                    "no_telp_pelapor": "081293130914",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 17,11 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020101968",
                    "waktu_lapor": "01/02/2023 09:31:15",
                    "waktu_response": "01/02/2023 09:31:29",
                    "waktu_recovery": "01/02/2023 10:59:55",
                    "durasi_response_time": 14,
                    "durasi_recovery_time": 5306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01103229843",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "JL MANDALA UTARA V NO 10 RT 6/6 KEL TOMANG KEC GROGOL PETAMBURAN JAKBAR (TK KUSUMA JAYA)",
                    "no_telp_pelapor": "085171560631",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 24 KWH. NO TOKEN : 5352 3984 5745 1732 9038 DAN 0087 9289 6643 1480 6636",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5323020100200",
                    "waktu_lapor": "01/02/2023 09:31:35",
                    "waktu_response": "01/02/2023 10:02:44",
                    "waktu_recovery": "01/02/2023 16:06:13",
                    "durasi_response_time": 1869,
                    "durasi_recovery_time": 21809,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TITA",
                    "alamat_pelapor": "JL TAMAN KOPO INDAH 5 PR TKI V CLUSTER SHERWOOD BLOK 5 NO 3    KEL MARGAHAYU KEC MARGAASIH KAB BANDUNG , LOKASI SEKOLAH TALENTA",
                    "no_telp_pelapor": "02285449080",
                    "keterangan_pelapor": "\\nMOHON DIBANTU KONVERSI STROOM  . TERKAIT G5323012800424 ( PERGANTIAN KWH METER ) . PELANGGAN MASIH MEMILIKI SISA STROOM NOMINAL 500.000 DAN BELUM DIINPUTKAN DI KWH LAMA \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5323020100201",
                    "waktu_lapor": "01/02/2023 09:31:41",
                    "waktu_response": "01/02/2023 09:32:48",
                    "waktu_recovery": "01/02/2023 13:15:50",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 13382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TAMI",
                    "alamat_pelapor": "JL JL. GEDUNG HIJAU RAYA NO.26 RT.5/RW.15, PONDOK PINANG, KEBAYORAN LAMA, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA",
                    "no_telp_pelapor": "628164816501",
                    "keterangan_pelapor": "BELUM ADA REALISASI PASANG BARU IDPEL 543105815353 (REG NO 5431012139949) BAYAR TGL 04/01/2023. SUDAH PERNAH DILAKUKAN SURVEY OLEH PETUGAS. APP METER BELUM TERPASANG DI LOKASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101979",
                    "waktu_lapor": "01/02/2023 09:32:01",
                    "waktu_response": "01/02/2023 09:34:54",
                    "waktu_recovery": "01/02/2023 09:36:41",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tjok Visnu",
                    "alamat_pelapor": "DN MANDARAN PONDOK KELOR No.0 RT.19 RW.20 PAITON",
                    "no_telp_pelapor": "6281119398892",
                    "keterangan_pelapor": "keluar periksa pulsa gagal terus no 86047998645",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101981",
                    "waktu_lapor": "01/02/2023 09:32:25",
                    "waktu_response": "01/02/2023 09:35:06",
                    "waktu_recovery": "01/02/2023 09:36:48",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.yusuf",
                    "alamat_pelapor": "DN SAMBILANGAN KALIBUNTU No.01 RT.8 RW.1",
                    "no_telp_pelapor": "6281573338452",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101982",
                    "waktu_lapor": "01/02/2023 09:32:30",
                    "waktu_response": "01/02/2023 10:07:17",
                    "waktu_recovery": "01/02/2023 10:43:59",
                    "durasi_response_time": 2087,
                    "durasi_recovery_time": 2202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antik",
                    "alamat_pelapor": "DN PETUNG No.112 RT. 5 RW. 3 PETUNGREJO",
                    "no_telp_pelapor": "6285792225400",
                    "keterangan_pelapor": "mohon info mengapa nomor meter 86222323163 diblokir ya pak? padahalkan prabayar makasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020101983",
                    "waktu_lapor": "01/02/2023 09:32:34",
                    "waktu_response": "01/02/2023 10:23:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3064,
                    "durasi_recovery_time": 33945247,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jeffrey Hartanto",
                    "alamat_pelapor": "JL JL.PURNAMA II GG RUKUN NO.2 No.",
                    "no_telp_pelapor": "6282136198595",
                    "keterangan_pelapor": "MUTASI_K (G9923020188123:SR Melendung) - ada kabel yang longgar di tiang, seperti mau lepas. dan bodi kabel nempel ke kanopi seng. sebelum hujan tidak longgar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020101986",
                    "waktu_lapor": "01/02/2023 09:33:01",
                    "waktu_response": "01/02/2023 09:40:59",
                    "waktu_recovery": "01/02/2023 13:00:24",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 11965,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad amin salim",
                    "alamat_pelapor": "DS KENONGO No. RT. 3 RW. 6 TULANGAN",
                    "no_telp_pelapor": "6281334229664",
                    "keterangan_pelapor": "gagal penginputan token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020101988",
                    "waktu_lapor": "01/02/2023 09:33:03",
                    "waktu_response": "01/02/2023 09:33:29",
                    "waktu_recovery": "01/02/2023 09:34:37",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 68,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RIFAI",
                    "alamat_pelapor": "JL GORDA RT 01 RW 1 NO 46 KEL LUBANG BUAYA KEC CIPAYUNG JAKTIM (DEKAT BIDAN MADE)",
                    "no_telp_pelapor": "081291108634",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER 14045672160 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN . PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101989",
                    "waktu_lapor": "01/02/2023 09:33:08",
                    "waktu_response": "01/02/2023 09:46:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 33947481,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lina wati",
                    "alamat_pelapor": "JL RAJAWALI No.",
                    "no_telp_pelapor": "6281278524324",
                    "keterangan_pelapor": "MUTASI_K (G9923020188131:gangguan APP) - GABISA ISI TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020101991",
                    "waktu_lapor": "01/02/2023 09:33:10",
                    "waktu_response": "01/02/2023 10:11:33",
                    "waktu_recovery": "01/02/2023 15:15:21",
                    "durasi_response_time": 2303,
                    "durasi_recovery_time": 18228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "galuh pratama santoso",
                    "alamat_pelapor": "KK BUMI INTI PERS B No.7 RT.0 RW.0 CIBENING",
                    "no_telp_pelapor": "6289502822039",
                    "keterangan_pelapor": "pagi admin PLN, waktu itu kan pernah pengaduan gak bisa isi token, gara2 no id pelanggan berubah dari 14032960354 jadi nomer id pelanggan sekarang, dan waktu itu pihak teknisi PLN yang datang katanya bakal diganti alat tokennya ke token id pelanggan yang baru pas sekitar hari senin-rabu, tapi sampe skrg belum datang min pihak teknisinya? entah kudu pelaporan ulang dulu atau teknisinya lupa, jadi saya bikin pelaporan ulang buat ini min, mohon bantuannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5323020100206",
                    "waktu_lapor": "01/02/2023 09:33:24",
                    "waktu_response": "01/02/2023 09:34:35",
                    "waktu_recovery": "01/02/2023 10:03:07",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 1712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANARIANA",
                    "alamat_pelapor": "DN SUKAJADI JL RAYA SADANANYA NO 0 RT-3 / RW-2 DESA SUKAJADI KEC SADANANYA KAB CIAMIS ",
                    "no_telp_pelapor": "085220872785",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 27.28 KWH NO METER 60002620676 - 12682685655264989720 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020101994",
                    "waktu_lapor": "01/02/2023 09:33:24",
                    "waktu_response": "01/02/2023 10:34:44",
                    "waktu_recovery": "01/02/2023 10:50:28",
                    "durasi_response_time": 3680,
                    "durasi_recovery_time": 944,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000829065",
                    "nama_pelapor": "IBU MUTIARA ",
                    "alamat_pelapor": "JL A R HAKIM NO 39 A   RT-001 / RW-06 KEL BEJI KEC BEJI TIMUR KOTA DEPOK PROV JABAR // DEKAT TK SITI AMINAH ",
                    "no_telp_pelapor": "081284904848",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REK FEB 23 ST AW  =80965, ST AK = 81996, ST ACMT = 81996. YBS TIDAK MENGETAHUI ST APP AHRI INI. REK SUDAH DILUNASI DAN YBS MENGINGINKAN PETUGAS DATANG KE LOKASI MELAKUKAN PENGECEKAN APP. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020101995",
                    "waktu_lapor": "01/02/2023 09:33:34",
                    "waktu_response": "01/02/2023 09:37:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 230,
                    "durasi_recovery_time": 33948021,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EFANI ",
                    "alamat_pelapor": "JL BUMI RAYA NO 2  RT 01/01 KEL BA AMANG KEC BA AMANG TENGAH KOTA WARINGIN TIMUR.ACUAN LOKASI -",
                    "no_telp_pelapor": "081250275752",
                    "keterangan_pelapor": "MUTASI_K (G9923020188070:tidak bisa input token) - PELANGGAN GAGAL INPUT TOKEN  SETELAH UPGRADE VKRN 43 ( PTL  TIDAK PADAM ) SISA= 63.43 KWH NO TOKEN = 1904 1556 0691 9483 3635",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020101997",
                    "waktu_lapor": "01/02/2023 09:33:31",
                    "waktu_response": "01/02/2023 09:34:04",
                    "waktu_recovery": "01/02/2023 09:35:08",
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 64,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edi",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102002",
                    "waktu_lapor": "01/02/2023 09:34:03",
                    "waktu_response": "01/02/2023 09:35:17",
                    "waktu_recovery": "01/02/2023 09:36:54",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Subaheri",
                    "alamat_pelapor": "DN IBRAK KR PRANTI No. RT.001 RW.05 KR PRANTI",
                    "no_telp_pelapor": "6282225530799",
                    "keterangan_pelapor": "KWH MENGELUARKAN PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102003",
                    "waktu_lapor": "01/02/2023 09:34:08",
                    "waktu_response": "01/02/2023 10:58:34",
                    "waktu_recovery": "01/02/2023 12:05:50",
                    "durasi_response_time": 5066,
                    "durasi_recovery_time": 4036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gloria Karangan",
                    "alamat_pelapor": "JL PERM.SM RESIDENCE SONGKA A.4 NO.12 No.",
                    "no_telp_pelapor": "6285256616131",
                    "keterangan_pelapor": "tolong di bantu saya mau tambah daya listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020102009",
                    "waktu_lapor": "01/02/2023 09:34:17",
                    "waktu_response": "01/02/2023 09:43:59",
                    "waktu_recovery": "01/02/2023 09:55:08",
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 669,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendi nurdin",
                    "alamat_pelapor": "KK BUMI SINDANG PANON IDH B DS SD PANON No.0 RT.4 RW.12 BANJARAN",
                    "no_telp_pelapor": "6285795294194",
                    "keterangan_pelapor": "memasukan pulsa token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020102014",
                    "waktu_lapor": "01/02/2023 09:34:38",
                    "waktu_response": "01/02/2023 10:30:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3356,
                    "durasi_recovery_time": 33944831,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "devana azzahra",
                    "alamat_pelapor": "nglebeng rt01/rw06 desa genengharjo kec Tirtomoyo ",
                    "no_telp_pelapor": "6285741993071",
                    "keterangan_pelapor": "MUTASI_K (G9923020188134:mohon dicek) - tidak dapat diisi token pulsa, sudah padam dari tanggal 31 Januari 2023 sekitar pukul 16.00",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020102015",
                    "waktu_lapor": "01/02/2023 09:34:39",
                    "waktu_response": "01/02/2023 09:37:16",
                    "waktu_recovery": "01/02/2023 10:10:47",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 2011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP KHARISMA ARIF SORAYA",
                    "alamat_pelapor": "TAMAN ADIYASA BLOK C 20/38 RT.05/06 CIKASUNGKA, SOLEAR, KAB. TANGERANG",
                    "no_telp_pelapor": "0895610435382",
                    "keterangan_pelapor": "PELANGGAN MERASA LONJAKAN TAGIHAN REK JAN 23 ST AW 6891, ST AK 6976 ST BERDASARKAN ANGKA ACMT = 6978. (REK BELUM DILUNASI). KONDISI BANGUNAN TIDAK DIHUNI. BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020102016",
                    "waktu_lapor": "01/02/2023 09:34:44",
                    "waktu_response": "01/02/2023 09:37:03",
                    "waktu_recovery": "01/02/2023 10:26:52",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 2989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gilang Prasetiyo",
                    "alamat_pelapor": "GG SRIKANDI No.1 RT.0 RW.0 TEGAL BUAH",
                    "no_telp_pelapor": "6281703513878",
                    "keterangan_pelapor": "saya mau tambah daya ke 11.000, tapi gagal terus, katanya disuruh selesaikan permohonan, tapi permohonan apa?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020102019",
                    "waktu_lapor": "01/02/2023 09:34:51",
                    "waktu_response": "01/02/2023 09:37:47",
                    "waktu_recovery": "01/02/2023 10:25:05",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERNA",
                    "alamat_pelapor": "KP.RAWAKUDA RT/RW 10/05 DESA KARANG HARUM, KEC. KEDUNG WARINGIN, KAB.BEKASI",
                    "no_telp_pelapor": "089647779613",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 14.54",
                    "media": "Instagram",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102024",
                    "waktu_lapor": "01/02/2023 09:35:02",
                    "waktu_response": "01/02/2023 09:46:27",
                    "waktu_recovery": "01/02/2023 10:15:46",
                    "durasi_response_time": 685,
                    "durasi_recovery_time": 1759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "asari ari",
                    "alamat_pelapor": "DN MEKARSARI KEC BANJARSARI No.0 RT.24 RW.6 CIBADAK",
                    "no_telp_pelapor": "6281284438986",
                    "keterangan_pelapor": "pembelian token dirufund / ditolak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5123020100366",
                    "waktu_lapor": "01/02/2023 09:35:06",
                    "waktu_response": "01/02/2023 09:43:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 33947676,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDUL",
                    "alamat_pelapor": "JL UTAMA LR.IDRIS 2 NO 2 DS.IE MASEN  RT - RW -  KEC ULE KARIM KAB BANDA ACEH PROV ACEH ",
                    "no_telp_pelapor": "081221409575",
                    "keterangan_pelapor": "MUTASI_K (G9923020188075:teknik) - PELANGGAN PENGAJUAN PINDAH SR , DIKARENAKAN KABEL SR DIPASANG DI POHON MANGGA YANG SUDAH TUA USIANYA , DAN PELANGGAN INGIN MENEBANG POHON MANGGA  TSB  , NIK PEMILIK BANGUNAN A.N BP ABDUL 1173041010900001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102025",
                    "waktu_lapor": "01/02/2023 09:35:08",
                    "waktu_response": "01/02/2023 09:44:45",
                    "waktu_recovery": "01/02/2023 12:19:20",
                    "durasi_response_time": 577,
                    "durasi_recovery_time": 9275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldila Kiki",
                    "alamat_pelapor": "JL YOS SUDARSO No.020 RT.00 RW.00 GRESIK",
                    "no_telp_pelapor": "6282257484047",
                    "keterangan_pelapor": "tidak bisa memasukkan nomer token baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020102027",
                    "waktu_lapor": "01/02/2023 09:35:17",
                    "waktu_response": "01/02/2023 09:37:58",
                    "waktu_recovery": "01/02/2023 09:55:37",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 1059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "38959",
                    "nama_pelapor": "BP PAHRUDIN",
                    "alamat_pelapor": "JL ARTERI TOL JATIWARNA NO - RT 04 RW 04 KEL JATIWARNA KEC PONDOK MELATI KOTA BEKASI, ACUAN WARTEG PODOSARI",
                    "no_telp_pelapor": "081211467398",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK DAN REK BULAN BERJALAN JANUARI 2023 TELAH DILUNASI VIA BANK SYARIAH INDONESIA. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020102028",
                    "waktu_lapor": "01/02/2023 09:35:17",
                    "waktu_response": "01/02/2023 09:38:14",
                    "waktu_recovery": "01/02/2023 10:02:45",
                    "durasi_response_time": 177,
                    "durasi_recovery_time": 1471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elinda Amelia",
                    "alamat_pelapor": "KP CIBEUREUM No. RT.4 RW.3 NEGLASARI",
                    "no_telp_pelapor": "6283898849770",
                    "keterangan_pelapor": "tidak bisa isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102031",
                    "waktu_lapor": "01/02/2023 09:35:46",
                    "waktu_response": "01/02/2023 09:37:06",
                    "waktu_recovery": "01/02/2023 09:37:58",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutiyoso",
                    "alamat_pelapor": "DN KOLOR No.00 RT.5 RW.1",
                    "no_telp_pelapor": "6288212543875",
                    "keterangan_pelapor": "kwh macet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102034",
                    "waktu_lapor": "01/02/2023 09:35:50",
                    "waktu_response": "01/02/2023 09:55:26",
                    "waktu_recovery": "01/02/2023 10:07:05",
                    "durasi_response_time": 1176,
                    "durasi_recovery_time": 699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu kurniawan",
                    "alamat_pelapor": "DK PINGKUK RT.1 RW.7 WONOSEGORO",
                    "no_telp_pelapor": "6282242390808",
                    "keterangan_pelapor": "menanggapi aduan kemarin dengan nomor aduan K55230128 bahwa ada kelebihan kwh sampai naik 5 kalilipat dibulan januari kemarin dengan kesalahan petugas input data tidak cuma sekali dua kali yvmana dibulan februari dan mungkin bulan berikutnya tidak ada tagihan. tp ini dibulan februari msh tetap ada tagihan. mohon ditindak lanjuti petugas input data selalu meyarankan ganti token pulsa dan sedikit memaksa dg alasan biar tidak ada tagihan beban mencapai ratusan ribu katanya padahal dengan rumah kosong 900 watt dan cuma ada lampu 2 buah yg menyala tidak mungkin tagihan mencapai ratusan ribu yg disampaikan petugas tdk relevan dengan bukti data maupun secara logika. disini saya lampirkan foto meteran per tgl 28 januari kemarin .terimakasih mohon ditjndaklanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBERLAWANG"
                },
                {
                    "no_laporan": "K5423020102035",
                    "waktu_lapor": "01/02/2023 09:35:51",
                    "waktu_response": "01/02/2023 10:35:03",
                    "waktu_recovery": "01/02/2023 10:50:37",
                    "durasi_response_time": 3552,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhamzah",
                    "alamat_pelapor": "JL KEADILAN KAV ADHI KARYA No.00 RT.5 RW.3 RANGKAPJAY",
                    "no_telp_pelapor": "6281806073808",
                    "keterangan_pelapor": "pagi, dengan IdPel 538713445423 tambah daya. laporan saya kemarin Lom ada balasan dari pihak up PLN setempat.. Tolong di bantu kendalanya infokan ke kami . terima kasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102040",
                    "waktu_lapor": "01/02/2023 09:36:47",
                    "waktu_response": "01/02/2023 09:37:41",
                    "waktu_recovery": "01/02/2023 09:56:04",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 1103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yori",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102042",
                    "waktu_lapor": "01/02/2023 09:36:51",
                    "waktu_response": "01/02/2023 09:53:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 979,
                    "durasi_recovery_time": 33947075,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzan Gufroni Lubis",
                    "alamat_pelapor": "JL JALAN PANGERAN HIDAYAT No.",
                    "no_telp_pelapor": "6289680430905",
                    "keterangan_pelapor": "MUTASI_K (G9923020188084:perlu pemeriksaan petugas) - saya mengisi voucher pln 100 ribu selalu gagal, padahal saya sudah memasukan kode 20 digit ke meteran nya, mohon bantuannya, Terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020102046",
                    "waktu_lapor": "01/02/2023 09:37:24",
                    "waktu_response": "01/02/2023 09:38:17",
                    "waktu_recovery": "01/02/2023 10:37:51",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 3574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIK",
                    "alamat_pelapor": "KP CISAUK No.0 RT.3 RW.4 PAGEDANGAN",
                    "no_telp_pelapor": "6281317143139",
                    "keterangan_pelapor": "saya isi pulsa kwh di tolak terus , sudah 2 kali beli pulsa tidak bisa di isi kwh nya, mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102053",
                    "waktu_lapor": "01/02/2023 09:38:18",
                    "waktu_response": "01/02/2023 09:38:54",
                    "waktu_recovery": "01/02/2023 09:41:34",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erik dwi",
                    "alamat_pelapor": "DN KRAJAN ANDUNGSARI No.0 RT.2 RW.1",
                    "no_telp_pelapor": "62857284657888",
                    "keterangan_pelapor": "Kwh keluar periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102055",
                    "waktu_lapor": "01/02/2023 09:38:25",
                    "waktu_response": "01/02/2023 09:59:23",
                    "waktu_recovery": "01/02/2023 10:16:06",
                    "durasi_response_time": 1258,
                    "durasi_recovery_time": 1003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gin gin ginanjar",
                    "alamat_pelapor": "kp/ds singamerta RT 01/01 depan klinik assalam",
                    "no_telp_pelapor": "6281906418958",
                    "keterangan_pelapor": "baru 3 hari diganti meteran baru permintaan dari petugas PLN yang datang ke rumah. setelah diganti token di boros.. biasa pemakaian paling banyak 150 rb perminggu.. setelah diganti meteran jadi 50 rb perhari..mohon solusinya agar pelanggan tidak dirugikan..atau minta dikembalikan pakai meyeran yang lama.. \\ntd malam saya isi lg 20 rb cuman cukuo sampai pagi aja..\\nkami sangat terbebani.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020102059",
                    "waktu_lapor": "01/02/2023 09:38:51",
                    "waktu_response": "01/02/2023 10:01:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1351,
                    "durasi_recovery_time": 33946583,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sukandar Kandar",
                    "alamat_pelapor": "Ds siman Rt 04 Rw 03",
                    "no_telp_pelapor": "6285708900364",
                    "keterangan_pelapor": "MUTASI_K (G9923020188122:cek kwh meter) - meteren rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020102062",
                    "waktu_lapor": "01/02/2023 09:39:02",
                    "waktu_response": "01/02/2023 09:41:05",
                    "waktu_recovery": "01/02/2023 10:52:56",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 4311,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi astri nurarlan",
                    "alamat_pelapor": "PR MIRA BLS INDAH C NO.14 No. BALIASE",
                    "no_telp_pelapor": "6282188427319",
                    "keterangan_pelapor": "meteran tdk mau di isi tokennya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020102065",
                    "waktu_lapor": "01/02/2023 09:39:30",
                    "waktu_response": "01/02/2023 10:35:12",
                    "waktu_recovery": "01/02/2023 10:50:44",
                    "durasi_response_time": 3342,
                    "durasi_recovery_time": 932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmawati",
                    "alamat_pelapor": "Gang Bungur II No. 31 B rt 02 rw 08",
                    "no_telp_pelapor": "6289516542880",
                    "keterangan_pelapor": "Pembayaran listrik meningkat drastis, mohon diperiksa kwh nya apakah bermasalah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102066",
                    "waktu_lapor": "01/02/2023 09:39:35",
                    "waktu_response": "01/02/2023 09:40:48",
                    "waktu_recovery": "01/02/2023 10:44:02",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 3794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tiara Gearinda Pinandita",
                    "alamat_pelapor": "Jl. Raya Tarik No.234",
                    "no_telp_pelapor": "6282234117050",
                    "keterangan_pelapor": "Selamat pagi , mohon bantuan pihak terkait agar melakukan pengecekan stand meter di rumah . karena 2 bulan ini bayar tagihan listrik seperti tidak wajar . sedangkan pemakaian normal seperti biasa terlebih sekarang sudah tidak menggunakan lemari es namun tagihan sama 440 an dalam 2 bulan terakhir, mohon perhatian nya dan segera di respon terimakasih .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020102067",
                    "waktu_lapor": "01/02/2023 09:39:38",
                    "waktu_response": "01/02/2023 09:43:05",
                    "waktu_recovery": "01/02/2023 09:57:07",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 842,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adl malik",
                    "alamat_pelapor": "kalaena kiri ",
                    "no_telp_pelapor": "6285217182968",
                    "keterangan_pelapor": "gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TOMONI"
                },
                {
                    "no_laporan": "K5323020100216",
                    "waktu_lapor": "01/02/2023 09:39:38",
                    "waktu_response": "01/02/2023 09:40:29",
                    "waktu_recovery": "01/02/2023 10:31:21",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 3052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUWANDI ",
                    "alamat_pelapor": "POS KAMLING PBI DN ALAMAT PONDOK BENOWO INDAH RT 7 RW 11 KEL BABAT JERAWAT  KEC PAKAL KOTA SURABAYA ",
                    "no_telp_pelapor": "6285755356877",
                    "keterangan_pelapor": "PELANGGAN INGIN MENDAPATKAN INFORMASI ID PEL AN POS KAMLING PBI DN TARIF SOSIAL DAYA 1300VA. MOHON DIBANTU DAN KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020102070",
                    "waktu_lapor": "01/02/2023 09:39:48",
                    "waktu_response": "01/02/2023 09:40:23",
                    "waktu_recovery": "01/02/2023 09:41:49",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MANING",
                    "alamat_pelapor": "DN KRAJAN BRANI WTN No.0 RT.5 RW.2 MARON",
                    "no_telp_pelapor": "6285333276196",
                    "keterangan_pelapor": "TIDAK BS BELI TOKEN DI APLIKASI MOHON SOLUSINYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102071",
                    "waktu_lapor": "01/02/2023 09:39:50",
                    "waktu_response": "01/02/2023 09:45:18",
                    "waktu_recovery": "01/02/2023 09:49:20",
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 242,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eldawati",
                    "alamat_pelapor": "JL PAYA TOGOK No.1 RT.1 RW.1 TG.BERLIAN",
                    "no_telp_pelapor": "6283848959372",
                    "keterangan_pelapor": "mcb terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BATU"
                },
                {
                    "no_laporan": "K5423020102072",
                    "waktu_lapor": "01/02/2023 09:39:54",
                    "waktu_response": "01/02/2023 09:46:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 33947464,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL PONCOWATI KM 12 NO- KEL KLAWUYUK RT 2 RW 06 KEC SORONG TIMUR KOTA SORONG  ACUAN: BELAKANG SD 68 ",
                    "no_telp_pelapor": "0811486878",
                    "keterangan_pelapor": "MUTASI_K (G9923020188078:cek) - MOHON DITINDAKALNJUTI PROSES GESER APP MELALUI PLN 123 DIKARENAKAN RENOVASI RUMAH PEMOHON MENGAKU SEBAGAI PEMILIK ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020102073",
                    "waktu_lapor": "01/02/2023 09:39:56",
                    "waktu_response": "01/02/2023 09:41:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 33947798,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herdian Nusa",
                    "alamat_pelapor": "PR PERUM WANA LESTARI C4 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6289531442375",
                    "keterangan_pelapor": "MUTASI_K (G9923020188073:Tolong ke lokasi untuk selesaikan) - meteran bacan periksa trus,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020102074",
                    "waktu_lapor": "01/02/2023 09:40:03",
                    "waktu_response": "01/02/2023 09:54:33",
                    "waktu_recovery": "01/02/2023 10:04:18",
                    "durasi_response_time": 870,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BIBIN DWI PRANYOTO",
                    "alamat_pelapor": "DN MUNUNG UTARA No. RT.8 RW.5 MUNUNG",
                    "no_telp_pelapor": "6285852562466",
                    "keterangan_pelapor": "tidak bisa beli token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020102076",
                    "waktu_lapor": "01/02/2023 09:40:19",
                    "waktu_response": "01/02/2023 09:43:20",
                    "waktu_recovery": "01/02/2023 12:00:38",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 8238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dita Hasyim",
                    "alamat_pelapor": "KP SUNGGUMANI No.0",
                    "no_telp_pelapor": "6285756105446",
                    "keterangan_pelapor": "Tagihan tidak sesuai dengan pemakaian padahal yg tinggal cuma 2 orgtua sama 1 anak cwok itupun jrg drumah krna kuliah. mohon pengecekkannya di rmh orgtua kami sblm kami ke kantor trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K5423020102078",
                    "waktu_lapor": "01/02/2023 09:40:27",
                    "waktu_response": "01/02/2023 09:41:45",
                    "waktu_recovery": "01/02/2023 09:42:51",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul gani",
                    "alamat_pelapor": "DN BUCOR KULON No.0 RT.5 RW.1",
                    "no_telp_pelapor": "6281225556624",
                    "keterangan_pelapor": "mcb dol",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102080",
                    "waktu_lapor": "01/02/2023 09:40:41",
                    "waktu_response": "01/02/2023 09:41:06",
                    "waktu_recovery": "01/02/2023 09:43:55",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.6 No.0 RT.0 RW.0 KADEMANGAN",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102081",
                    "waktu_lapor": "01/02/2023 09:40:46",
                    "waktu_response": "01/02/2023 09:44:48",
                    "waktu_recovery": "01/02/2023 10:00:20",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL  SIROJUL MUNIR  RT 2 RW 6 NO  120 KEL  NANGEWER MEKAR KAB BOGOR JABAR .  ACUAN SEBELAH CERIA MART ",
                    "no_telp_pelapor": "082122402497",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 19/01/23 PENANGANAN APP RUSAK OLEH PETUGAS (SURYANA ENTIS ) DENGAN CARA SAMBUNG LANGSUNG VIA MCB. NO LG 021191. MOHON DAPAT SEGERA DILAKSANAKAN SESUAI DENGAN KETENTUAN. PELANGGAN SUDAH MELAPOR DENGAN NO LAPOR K5423012100985 NAMUN TIDAK  KONFIRMASI DALAM WAKTU  DALAM 1 X 6 JAM \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102082",
                    "waktu_lapor": "01/02/2023 09:40:50",
                    "waktu_response": "01/02/2023 10:18:30",
                    "waktu_recovery": "01/02/2023 11:51:14",
                    "durasi_response_time": 2260,
                    "durasi_recovery_time": 5564,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KASMO",
                    "alamat_pelapor": "JL BEO RT.12 RW.2 CATURTUNGG",
                    "no_telp_pelapor": "6287885754111",
                    "keterangan_pelapor": "Mohon dengan sangat penjelasan dan kepastian penyelesaian pemasangan penambahan daya listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102085",
                    "waktu_lapor": "01/02/2023 09:41:19",
                    "waktu_response": "01/02/2023 09:41:41",
                    "waktu_recovery": "01/02/2023 09:44:17",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-1 No.11 CISAUK",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102086",
                    "waktu_lapor": "01/02/2023 09:41:21",
                    "waktu_response": "01/02/2023 09:45:33",
                    "waktu_recovery": "01/02/2023 09:49:38",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eldawati",
                    "alamat_pelapor": "JL JUDAH",
                    "no_telp_pelapor": "628216859287",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BATU"
                },
                {
                    "no_laporan": "K5423020102087",
                    "waktu_lapor": "01/02/2023 09:41:21",
                    "waktu_response": "01/02/2023 09:50:08",
                    "waktu_recovery": "01/02/2023 11:01:43",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 4295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lussie sandra",
                    "alamat_pelapor": "perumahan Griya bintang mas blok D2 no 12",
                    "no_telp_pelapor": "6281218913503",
                    "keterangan_pelapor": "kami tdk bisa mengisi pulsa listrik.. info KWH over limit.. padahal ini sudah bulan yg baru.. mohon info.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AIRMADIDI"
                },
                {
                    "no_laporan": "K5423020102088",
                    "waktu_lapor": "01/02/2023 09:41:26",
                    "waktu_response": "01/02/2023 09:41:33",
                    "waktu_recovery": "01/02/2023 09:42:16",
                    "durasi_response_time": 7,
                    "durasi_recovery_time": 43,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Latifah",
                    "alamat_pelapor": "DN TAMBAH AGUNG SKL BARAT No.00 RT.0 RW.0 SKL BARAT",
                    "no_telp_pelapor": "6282349993902",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMAL"
                },
                {
                    "no_laporan": "K5423020102089",
                    "waktu_lapor": "01/02/2023 09:41:35",
                    "waktu_response": "01/02/2023 10:01:30",
                    "waktu_recovery": "01/02/2023 10:29:42",
                    "durasi_response_time": 1195,
                    "durasi_recovery_time": 1692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurhayati",
                    "alamat_pelapor": "JL DUREN SAWIT BL 5 RT1/6",
                    "no_telp_pelapor": "6283898217206",
                    "keterangan_pelapor": "gagal membeli pembelian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102090",
                    "waktu_lapor": "01/02/2023 09:41:44",
                    "waktu_response": "01/02/2023 09:55:47",
                    "waktu_recovery": "01/02/2023 10:39:57",
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 2650,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KABUL",
                    "alamat_pelapor": " JLN. BESAR PANTAI LABU. DUSUN SEPAKAT. GG KELENGKENG NO RUMAH 1053",
                    "no_telp_pelapor": "081264422414",
                    "keterangan_pelapor": " LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 15421, ST APP TGL 1/2/2023 = 15348\\n. REK BELUM DILUNASI). RUMAH DIHUNI TIDAK BERPAGAR APP MUDAH DIJANGKAU  PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI.  ID PEL 126120655203",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020102093",
                    "waktu_lapor": "01/02/2023 09:41:43",
                    "waktu_response": "01/02/2023 09:42:04",
                    "waktu_recovery": "01/02/2023 09:44:25",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KP CIJANTRA RT 03/01 LEGOK",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102095",
                    "waktu_lapor": "01/02/2023 09:41:47",
                    "waktu_response": "01/02/2023 09:46:35",
                    "waktu_recovery": "01/02/2023 10:30:45",
                    "durasi_response_time": 288,
                    "durasi_recovery_time": 2650,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FATHOR RAHMAN",
                    "alamat_pelapor": "DS PAKANDANGAN TENGAH No. BLUTO",
                    "no_telp_pelapor": "62818580664",
                    "keterangan_pelapor": "Gagal masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020102098",
                    "waktu_lapor": "01/02/2023 09:41:54",
                    "waktu_response": "01/02/2023 09:51:41",
                    "waktu_recovery": "01/02/2023 11:47:52",
                    "durasi_response_time": 587,
                    "durasi_recovery_time": 6971,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MASFAQ ASHFA",
                    "alamat_pelapor": "PR EDELWEIS LAND KLAMPOK No. RT.0 RW.0",
                    "no_telp_pelapor": "6281233926175",
                    "keterangan_pelapor": "tiang belum di eksekusi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020102102",
                    "waktu_lapor": "01/02/2023 09:42:14",
                    "waktu_response": "01/02/2023 10:59:30",
                    "waktu_recovery": "01/02/2023 11:03:58",
                    "durasi_response_time": 4636,
                    "durasi_recovery_time": 268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sisilia hoar seran",
                    "alamat_pelapor": "kletek rainain ",
                    "no_telp_pelapor": "6282146842036",
                    "keterangan_pelapor": "mau pasang meteran daya 900 harga berapa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020102108",
                    "waktu_lapor": "01/02/2023 09:42:35",
                    "waktu_response": "01/02/2023 09:51:30",
                    "waktu_recovery": "01/02/2023 18:24:25",
                    "durasi_response_time": 535,
                    "durasi_recovery_time": 30775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "275868",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL GOMBOL PAYA RT 01 RW 13 KEL KALIDERES KEC KALIDERES JAKARTA BARAT // ACUAN: DEKAT PARKIRAN MOBIL RAJAWALI  ",
                    "no_telp_pelapor": "0216127236",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT.PTL MINTA SEGERA DISAMBUNG. SETEMPAT ADA ORANG SAKIT YANG MEMBUTUHKAN ALAT KELISTRIKAN BERDASARKAN INFO PELANGGAN BELUM ADA TINDAK LANJUT PETUGAS TGL  01/2/23 PKL 10.55 WIBCC.54.AZMINA. PLGN MENGHUBUNGI KEMBALI BELUM ADA TINDAKLANJUT.CC.54.KUNDERI TGL 01/02/23 PKL 13.37PLGN MENGHUBUNGI KEMBALI.PELANGGAN MENGINGINKAN PENYAMBUNGAN SEGERA DIKARENAKAN DILOKASI ADA PASIEN PLGN 12G06OK CC.54.NURYATI  LAPOR KEMBALI  14:16 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102109",
                    "waktu_lapor": "01/02/2023 09:42:39",
                    "waktu_response": "01/02/2023 09:45:34",
                    "waktu_recovery": "01/02/2023 09:55:59",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aki",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102112",
                    "waktu_lapor": "01/02/2023 09:42:58",
                    "waktu_response": "01/02/2023 09:46:38",
                    "waktu_recovery": "01/02/2023 10:15:55",
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 1757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendar",
                    "alamat_pelapor": "DN CIBITUNG No. RT.19 RW.8 CIMARAGAS",
                    "no_telp_pelapor": "6285315251208",
                    "keterangan_pelapor": "PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020102113",
                    "waktu_lapor": "01/02/2023 09:43:02",
                    "waktu_response": "01/02/2023 09:47:52",
                    "waktu_recovery": "01/02/2023 09:50:33",
                    "durasi_response_time": 290,
                    "durasi_recovery_time": 161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOHAN ",
                    "alamat_pelapor": "DK TENGGULUK KEL.MEDALEM  RT.04 RW.03 KEL. MEDALEM, KEC KRADENAN, KAB. BLORA, JAWA TENGAH",
                    "no_telp_pelapor": "081228484135",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL (31/1/2023 ) PERMOHONAN PROSES PB DARI NO REG 5200811056781  ,PADA DATA AP2T TERDAPAT NOTIVIKASI  PERMOHONAN BELUM DISAHKAN MANAGER ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K1223020100079",
                    "waktu_lapor": "01/02/2023 09:43:04",
                    "waktu_response": "01/02/2023 09:58:13",
                    "waktu_recovery": "01/02/2023 10:36:46",
                    "durasi_response_time": 909,
                    "durasi_recovery_time": 2313,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIHITE",
                    "alamat_pelapor": "GEREJA GBKP BATANG SERANGAN, JL SEI BATANG SERANGAN NO. 2/97 RT - RW - KEL BABURA KEC MEDAN BARU, KOTA MEDAN",
                    "no_telp_pelapor": "0614158454",
                    "keterangan_pelapor": "TGL 25/11/2022 PENANGANAN GANGGUAN PTL OLEH PETUGAS GANGGUAN  DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG.  MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5523020100240",
                    "waktu_lapor": "01/02/2023 09:43:18",
                    "waktu_response": "01/02/2023 09:51:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 504,
                    "durasi_recovery_time": 33947163,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "115974",
                    "nama_pelapor": "IBU SUSI",
                    "alamat_pelapor": "PR CITRA GARDEN 3 BLOK C8 NO 12A KEL PEGADUNGAN KEC KALIDERES JAKARTA BARAT",
                    "no_telp_pelapor": "087876144401",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA PLN MOBILE. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102116",
                    "waktu_lapor": "01/02/2023 09:43:22",
                    "waktu_response": "01/02/2023 09:47:29",
                    "waktu_recovery": "01/02/2023 10:24:54",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 2245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "54503667",
                    "nama_pelapor": "KAK NOVI/hy.nop",
                    "alamat_pelapor": "JL IKAN PIRANHA F 15 RT 08 RW 03 KEL. PURWODADI KEC. BLIMBING KOTA MALANG",
                    "no_telp_pelapor": "081220444067",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SESUAI INFO PELANGGAN TGL 31/01/2023 DATANG PETUGAS UNTUK MELAKUKAN PEMUTUSAN DENGAN CARA MENGAMBIL MCB DI KWH METER TANPA SEPENGETAHUAN PELANGGAN (SETEMPAT KOSONG KARENA SEDANG BEKERJA), PELANGGAN TELAH DATANG KE KANTOR AREA SETEMPAT DAN DIHARUSKAN MELAKUKAN MIGRASI MENJADI LAYANAN PRABAYAR. PELANGGAN MERASA KEBERATAN DENGAN PERLAKUKAN PETUGAS YANG KURANG SOPAN MASUK KE LOKASI PELANGGAN TANPA PERMISI. UNTUK PROSES MIGRASI MOHON SEGERA DILAKUKAN REALISASI PENYAMBUNGAN.",
                    "media": "Instagram",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020102117",
                    "waktu_lapor": "01/02/2023 09:43:25",
                    "waktu_response": "01/02/2023 09:45:43",
                    "waktu_recovery": "01/02/2023 10:49:26",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 3823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mareleng punya cerita",
                    "alamat_pelapor": "KP MARELENG No.0 RT.4 RW.6 KDWARINGIN",
                    "no_telp_pelapor": "6285695646559",
                    "keterangan_pelapor": "token gagal kga bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102119",
                    "waktu_lapor": "01/02/2023 09:43:28",
                    "waktu_response": "01/02/2023 10:09:31",
                    "waktu_recovery": "01/02/2023 11:02:55",
                    "durasi_response_time": 1563,
                    "durasi_recovery_time": 3204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tovel Kawonal",
                    "alamat_pelapor": "Jaga VI Desa Passo",
                    "no_telp_pelapor": "6281228171475",
                    "keterangan_pelapor": "Isi pulsa listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAWANGKOAN"
                },
                {
                    "no_laporan": "K5423020102121",
                    "waktu_lapor": "01/02/2023 09:43:47",
                    "waktu_response": "01/02/2023 09:46:27",
                    "waktu_recovery": "01/02/2023 09:49:09",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS SUDARNO",
                    "alamat_pelapor": "PR PONDOK UNGU PERMAI SEKTOR 5 BL E 10 NO. 06 JL ANGGREK RAYA RT 5 RW 21 KEL BAHAGIA KEC BABELAN KAB BEKASI // ACUAN : DEKAT SD 05 ",
                    "no_telp_pelapor": "081316440046",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PROSES PINDAH APP DENGAN NO REG 5453032067378. TGL 31/01/23  BIAYA MATERIAL HANTARAN LUAR TELAH DILUNASI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020102123",
                    "waktu_lapor": "01/02/2023 09:43:57",
                    "waktu_response": "01/02/2023 10:12:23",
                    "waktu_recovery": "02/02/2023 14:52:15",
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 103192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "linny ayu resky indah",
                    "alamat_pelapor": "Jalan Haji Dja Far Ali.1",
                    "no_telp_pelapor": "6285357280925",
                    "keterangan_pelapor": "pressing SR pln kwh keluar asap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELANAI PURA"
                },
                {
                    "no_laporan": "K5423020102124",
                    "waktu_lapor": "01/02/2023 09:44:07",
                    "waktu_response": "01/02/2023 09:44:36",
                    "waktu_recovery": "01/02/2023 10:10:19",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 1543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifki",
                    "alamat_pelapor": "KP PAGEDANGAN No. RT.1 RW.1 CICALENGKA",
                    "no_telp_pelapor": "628176969685",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100245",
                    "waktu_lapor": "01/02/2023 09:44:44",
                    "waktu_response": "01/02/2023 09:48:43",
                    "waktu_recovery": "01/02/2023 13:00:12",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 11489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50389324",
                    "nama_pelapor": "IBU ESTER",
                    "alamat_pelapor": "JL  PR MUTIARA CITRA ASRI P1- 38  KEL KRAMEAN KULON KEC CANDI KAB SIDOARJO ",
                    "no_telp_pelapor": "087801681688",
                    "keterangan_pelapor": " KURANG TAGIH. STAND AKHIR REK FEBRUARI 2023 = 13520 ,   BELUM DILUNASI, STAND APP TGL  01/02/2023 =135279   RUMAH BERPENGHUNI ,PLG HANYA DIKENAKAN KWH REK MINIMUN .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020102130",
                    "waktu_lapor": "01/02/2023 09:44:56",
                    "waktu_response": "01/02/2023 10:35:23",
                    "waktu_recovery": "01/02/2023 10:50:52",
                    "durasi_response_time": 3027,
                    "durasi_recovery_time": 929,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002034732",
                    "nama_pelapor": "IBU RAHMA ",
                    "alamat_pelapor": "JL BUNGUR 2 NO.31 B RT 02 RW 08 KEL KUKUSAN KEC BEJI KOTA DEPOK. ",
                    "no_telp_pelapor": "089516542880",
                    "keterangan_pelapor": "MOHON PERIKSA APP, KACA APP BURAM DAN ANGKA TIDAK BISA TERBACA SEHINGGA MENYEBABKAN LONJAKAN REK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102131",
                    "waktu_lapor": "01/02/2023 09:44:57",
                    "waktu_response": "01/02/2023 09:56:39",
                    "waktu_recovery": "01/02/2023 10:07:01",
                    "durasi_response_time": 702,
                    "durasi_recovery_time": 622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FANI",
                    "alamat_pelapor": "JL JL KP LUAR BATANG NO 4 RT7/3 KEL PENJARINGAN KEC PENJARINGAN KOTA JAKUT // DEKAT MASJID KRAMAT LUAR BATANG ",
                    "no_telp_pelapor": "02166604739",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN ,PELANGGAN TELAH MELEBIHI TOP UP BULAN DES 22 SEBESAR 720 JN. PADA TGL 01/2/23 SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN. SISA 900KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102132",
                    "waktu_lapor": "01/02/2023 09:44:53",
                    "waktu_response": "01/02/2023 09:45:27",
                    "waktu_recovery": "01/02/2023 09:47:10",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FAJAR TEGUH",
                    "alamat_pelapor": "DN KRAJAN No. RT.9 RW.1",
                    "no_telp_pelapor": "6285377360004",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR TIDAK DAPAT MEMBELI TOKEN MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102134",
                    "waktu_lapor": "01/02/2023 09:45:02",
                    "waktu_response": "01/02/2023 10:19:03",
                    "waktu_recovery": "01/02/2023 11:51:40",
                    "durasi_response_time": 2041,
                    "durasi_recovery_time": 5557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NESA ",
                    "alamat_pelapor": "JL KH JAWAT FAKIH KP KARANGKAJEN RT-41 / RW-11 NO MG3/873  KEL BRONTOKUSUMAN KEC PERGANGSAN KOTA YOGYAKARTA  ACUAN MASJID JAMI",
                    "no_telp_pelapor": "082136805891",
                    "keterangan_pelapor": "TGL 31/01/23 PENANGANAN GANGGUAN APP RUSAK OLEH PETUGAS DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO ( TIDAK DIBERIKAN ) . MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN. SESUAI INFO PELANGGAN PADA LAYAR APP TERTERA ERROR DAN ALARM BUZZER BERBUNYI. PTL TIDAK PADAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102135",
                    "waktu_lapor": "01/02/2023 09:45:18",
                    "waktu_response": "01/02/2023 09:45:38",
                    "waktu_recovery": "01/02/2023 09:47:18",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.fredy",
                    "alamat_pelapor": "DS TANJUNGSARI No. RT.3 RW.1",
                    "no_telp_pelapor": "6281276323124",
                    "keterangan_pelapor": "token tidak masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102136",
                    "waktu_lapor": "01/02/2023 09:45:19",
                    "waktu_response": "01/02/2023 09:55:32",
                    "waktu_recovery": "01/02/2023 10:06:54",
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LINA",
                    "alamat_pelapor": "JL KERTAJAYA 7 NO  52A/42  KEL PENJARINGAN KEC PENJARINGAN JAKUT ",
                    "no_telp_pelapor": "0216906312",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" SISA 87.02  KWH NO TOKEN  27064088141565773364",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5523020100248",
                    "waktu_lapor": "01/02/2023 09:45:27",
                    "waktu_response": "01/02/2023 11:02:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4628,
                    "durasi_recovery_time": 33942910,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETTY",
                    "alamat_pelapor": "JL JEMADI KOMPLEK  MEGA JEMADI 4 NO 4 RT - RW - KEL PULO BRAYAN KEC MEDAN TIMUR KOTA MEDAN ACUAN DEKAT REL K.A DAN SEBRANG PRAKTEK DOKTER ",
                    "no_telp_pelapor": "0811659886",
                    "keterangan_pelapor": "MUTASI_K (G9923020188172:c) - MOHON TINDAK LANJUT PELANGGAN INPUT TOKEN TERTERA USANG, PTL MENYALA. NO TOKEN 5147 7432 6815 3705 7053. PEMBELIAN TOKEN TGL : 24/01/2023 TERKAIT LAPORAN K1223012900655",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102138",
                    "waktu_lapor": "01/02/2023 09:45:32",
                    "waktu_response": "01/02/2023 09:51:20",
                    "waktu_recovery": "01/02/2023 10:11:10",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 1190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERI YANSYAH",
                    "alamat_pelapor": "Jl. Ikan Hiu No.59",
                    "no_telp_pelapor": "6283198787948",
                    "keterangan_pelapor": "pasang baru blm terpasang mohon di pasangkan Krn butuh arus utk kulkas vaksin ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI KOTA"
                },
                {
                    "no_laporan": "K5423020102141",
                    "waktu_lapor": "01/02/2023 09:45:43",
                    "waktu_response": "01/02/2023 09:47:03",
                    "waktu_recovery": "01/02/2023 11:20:19",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 5596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sanudin san",
                    "alamat_pelapor": "Ruko Duta Harapan Jl Duta Boulevard Barat Blok H 08, Harapan Baru, Bekasi Utara, Kota Bekasi",
                    "no_telp_pelapor": "6289601980188",
                    "keterangan_pelapor": "Ngga bisa top up token, selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5123020100383",
                    "waktu_lapor": "01/02/2023 09:45:55",
                    "waktu_response": "01/02/2023 09:55:12",
                    "waktu_recovery": "01/02/2023 10:02:30",
                    "durasi_response_time": 557,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YURIKA",
                    "alamat_pelapor": "JL NUSA I RT 9 RW 4 NO. 28 KEL KERAMAT JATI KEC KRAMAT JATI KOTA JAKARTA TMR   ( BLKNG PASAR KRAMAT JATI ) ",
                    "no_telp_pelapor": "082110969522",
                    "keterangan_pelapor": "PELANGGAN MEMINTA INFO BIAYA PINDAH APP /  GESER APP DIKARENAKAN  \\\" RENOVASI BANGUNAN \\\" . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020102142",
                    "waktu_lapor": "01/02/2023 09:45:49",
                    "waktu_response": "01/02/2023 10:36:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3024,
                    "durasi_recovery_time": 33944492,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Luke Limbong",
                    "alamat_pelapor": "KP CIPAYUNG No.0 RT.003 RW.01 ABADIJAYA",
                    "no_telp_pelapor": "6287785710379",
                    "keterangan_pelapor": "minta tolong hitung kembali tagihan Feb 23 saya. karna bulan january 23 ada kenaikkan sesuai pemakaian saya, yang bulan ini jangan salah hitung dan nanti saya yang kena denda.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5323020100225",
                    "waktu_lapor": "01/02/2023 09:46:01",
                    "waktu_response": "01/02/2023 09:52:35",
                    "waktu_recovery": "01/02/2023 10:17:44",
                    "durasi_response_time": 394,
                    "durasi_recovery_time": 1509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22101567208",
                    "nama_pelapor": "IBU NAIFAH",
                    "alamat_pelapor": "JL JEND SUDIRMAN RT-001 / RW-03 KEL CIAMIS KEC CIAMIS KOTA CIAMS / SETEMPAT GEDUNG MAHKAMAH AGUNG",
                    "no_telp_pelapor": "081323303200",
                    "keterangan_pelapor": "PELANGGAN IDPEL 532313854939 MAU MENGAJUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAUN PADA DI APLIAKSI \\\"Layanan PASCABAYAR saat ini belum tersedia di Wilayah Anda.\\\" SETEMPAT GEUNG MAHKAMAH AGUNG. MHN KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020102143",
                    "waktu_lapor": "01/02/2023 09:46:06",
                    "waktu_response": "01/02/2023 10:44:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3491,
                    "durasi_recovery_time": 33944008,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "adzra",
                    "alamat_pelapor": "Jl. Rancasawo No.78A",
                    "no_telp_pelapor": "6281314237982",
                    "keterangan_pelapor": "MUTASI_K (G9923020188175:gangguan) - kabel terkelupas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020102145",
                    "waktu_lapor": "01/02/2023 09:46:34",
                    "waktu_response": "01/02/2023 09:49:15",
                    "waktu_recovery": "01/02/2023 10:00:27",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 672,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL  SIROJUL MUNIR  RT 2 RW 6 NO  120 KEL  NANGEWER BOGOR.  ACUAN SEBELAH CERIA MART ",
                    "no_telp_pelapor": "082122402497",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR 3 HARI  YANG LALU PENANGANAN  APP PRABAYAR RUSAK  OLEH PETUGAS  DENGAN NO METER 14255998289 DENGAN CARA DISAMBUNG LANGSUNG  DIBERIKAN  NO LG. MOHON APP DIPASANG KEMBALI SESUAI KETENTUAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102147",
                    "waktu_lapor": "01/02/2023 09:46:35",
                    "waktu_response": "01/02/2023 09:49:02",
                    "waktu_recovery": "01/02/2023 10:24:45",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 2143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEYLANIA",
                    "alamat_pelapor": "DESA WEEKAMBALA, KEC. LOURA, NTT",
                    "no_telp_pelapor": "081339051676",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN MENGINGINKAN DIKIRIMKAN INVOICE REK NOVEMBER 2021, DESEMBER 2021, DAN JANUARI 2023 AGAR DIKIRIM KE EMAIL meylania.dewi06@gmail.com. UNTUK KEPERLUAN CEK PEMAKAIAN LISTRIK",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUMBA BARAT DAYA"
                },
                {
                    "no_laporan": "K5423020102149",
                    "waktu_lapor": "01/02/2023 09:46:39",
                    "waktu_response": "01/02/2023 10:14:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1692,
                    "durasi_recovery_time": 33945774,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HAEDAR ALHAPSI",
                    "alamat_pelapor": "JL KEL. LAMONAE No.00 RT.0 RW.0",
                    "no_telp_pelapor": "6282396762288",
                    "keterangan_pelapor": "MUTASI_K (G9923020188108:gagal token) - Alamat Mess Sekolah SMAN 1 WIWIRANO\\ngagal jika memasukkan kode voucher listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020102150",
                    "waktu_lapor": "01/02/2023 09:46:41",
                    "waktu_response": "01/02/2023 11:00:28",
                    "waktu_recovery": "01/02/2023 11:30:24",
                    "durasi_response_time": 4427,
                    "durasi_recovery_time": 1796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adek Yuli Anggraini",
                    "alamat_pelapor": "Jl. Soekarno - Hatta No.91b",
                    "no_telp_pelapor": "6281364786510",
                    "keterangan_pelapor": "kemaren listrik kami di putus pihak PLN,setelah d ajukan pengaduan d suruh ganti pakai token...\\npas d pasang kemaren jam 5 sore dg pulsa 50 rb,itupun listrik subsidi,.\\ntapi td pagi listrik nya Udah bunyi\\\"...\\nterlalu cepat makan arus pak...\\nmohon solusi nya...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAYAKUMBUH"
                },
                {
                    "no_laporan": "K5423020102153",
                    "waktu_lapor": "01/02/2023 09:46:55",
                    "waktu_response": "01/02/2023 09:49:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 33947319,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.Anwar Musaddad",
                    "alamat_pelapor": "JL MARTAIP No.9 RT.6 RW.8 SUK SEL",
                    "no_telp_pelapor": "6287894687887",
                    "keterangan_pelapor": "MUTASI_K (G9923020188086:bukan vkrn) - setiap isi token di mini market itu tidak bisa/di blokir,begitu juga di apk belanja online selalu tdk bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102155",
                    "waktu_lapor": "01/02/2023 09:47:18",
                    "waktu_response": "01/02/2023 09:55:49",
                    "waktu_recovery": "01/02/2023 10:10:34",
                    "durasi_response_time": 511,
                    "durasi_recovery_time": 885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tulus marsetia",
                    "alamat_pelapor": "PR GRIYA BHAYANGKARA BLOK R No.1 MASANGAN",
                    "no_telp_pelapor": "6281249642766",
                    "keterangan_pelapor": "tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020102159",
                    "waktu_lapor": "01/02/2023 09:47:30",
                    "waktu_response": "01/02/2023 10:14:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1639,
                    "durasi_recovery_time": 33945776,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANA",
                    "alamat_pelapor": "SETEMPAT PANGKAS RAMBUT MADURA JL PRAMUKA KEL SORONG KEC SORONG KOTA SORONG SAMPING KOPI ITEM DAN ALFAMART",
                    "no_telp_pelapor": "081343289657",
                    "keterangan_pelapor": "MUTASI_K (G9923020188109:cek) - PELANGGAN TIDAK DAPAT MENGINPUTKAN TOKEN SETELAH UPDATE VKRN 43 SISA 70.23 KWH NO TOKEN 43099072254451428232",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020102160",
                    "waktu_lapor": "01/02/2023 09:47:35",
                    "waktu_response": "01/02/2023 10:45:02",
                    "waktu_recovery": "01/02/2023 13:32:26",
                    "durasi_response_time": 3447,
                    "durasi_recovery_time": 10044,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isra",
                    "alamat_pelapor": "XX BANUARAN NAN XX RT. 05/ RW II No.0 RW.",
                    "no_telp_pelapor": "6285374366878",
                    "keterangan_pelapor": "pembengkakan tagihan listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020102163",
                    "waktu_lapor": "01/02/2023 09:47:41",
                    "waktu_response": "01/02/2023 09:55:29",
                    "waktu_recovery": "01/02/2023 10:20:44",
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 1515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI",
                    "alamat_pelapor": "JL PUSKESMAS KP CIJAMBE RT 10 RW 5 DS SUKADAMI KEC CIKARANG SLTN KAB BEKASI (DEKAT PERTIGAAN TPU SUKADAMI)",
                    "no_telp_pelapor": "081285388689",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 45093456791 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN . DATA PADA AP2T TIDAK ADA KETERANGAN SISA 375 KWH (PTL TIDAK PADAM)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102165",
                    "waktu_lapor": "01/02/2023 09:48:05",
                    "waktu_response": "01/02/2023 09:52:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 33947142,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YONO",
                    "alamat_pelapor": "JL PINTU SENG NO 136  RT 21 RW 16 KEL KAPUK KEC CENGKARENG KOTA JAKARTA BARAT/ DEKAT KK CENGKARENG INDAH",
                    "no_telp_pelapor": "08976429773",
                    "keterangan_pelapor": "MUTASI_K (G9923020188100:penormalan MCB) - TGL 29/11/2022 PENANGANAN GANGGUAN MCB LEMAH OLEH PETUGAS (BAPAK PUJI HARTO / PUTRA ) DENGAN CARA SAMBUNG LANGSUNG. BERITA ACARA. 085624. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86012027214.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102167",
                    "waktu_lapor": "01/02/2023 09:48:02",
                    "waktu_response": "01/02/2023 10:10:20",
                    "waktu_recovery": "01/02/2023 10:21:16",
                    "durasi_response_time": 1338,
                    "durasi_recovery_time": 656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ruben Anggara",
                    "alamat_pelapor": "LA BU API RT. RW.",
                    "no_telp_pelapor": "6285355530014",
                    "keterangan_pelapor": "matikan mcb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020102171",
                    "waktu_lapor": "01/02/2023 09:48:13",
                    "waktu_response": "01/02/2023 10:01:05",
                    "waktu_recovery": "01/02/2023 10:10:33",
                    "durasi_response_time": 772,
                    "durasi_recovery_time": 568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lucky",
                    "alamat_pelapor": "pondok kelapa selatan rt.8 rw.05",
                    "no_telp_pelapor": "6288809191491",
                    "keterangan_pelapor": "kwh diisi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100227",
                    "waktu_lapor": "01/02/2023 09:48:22",
                    "waktu_response": "01/02/2023 10:42:31",
                    "waktu_recovery": "01/02/2023 10:46:33",
                    "durasi_response_time": 3249,
                    "durasi_recovery_time": 242,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DWI ",
                    "alamat_pelapor": "JL PESANTREN NO. 4 RT 4 RW 8 KEL WATUBELAH KEC SUMBER KAB CIREBON\\n",
                    "no_telp_pelapor": "085795487675",
                    "keterangan_pelapor": "TGL 22/01/2023 PROSES PB (B1T/900 VA) DENGAN NO AGENDA 533319912301228542 DAN NO REG 5333112176847.BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT.HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN/PELANGGAN MENGHUBUNGI KEMBALI PADA 9:53 01/02/23 CC.53.WIDA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5323020100228",
                    "waktu_lapor": "01/02/2023 09:48:34",
                    "waktu_response": "01/02/2023 09:52:13",
                    "waktu_recovery": "01/02/2023 10:17:34",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 1521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NAIFAH",
                    "alamat_pelapor": "JL JEND SUDIRMAN RT-001 / RW-03 KEL CIAMIS KEC CIAMIS KOTA CIAMS / SETEMPAT GEDUNG MAHKAMAH AGUNG",
                    "no_telp_pelapor": "081323303200",
                    "keterangan_pelapor": "PELANGGAN IDPEL 532314278194 MAU MENGAJUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAUN PADA DI APLIAKSI \\\"Layanan PASCABAYAR saat ini belum tersedia di Wilayah Anda.\\\" SETEMPAT GEDUNG MAHKAMAH AGUNG. MHN KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020102172",
                    "waktu_lapor": "01/02/2023 09:48:39",
                    "waktu_response": "01/02/2023 10:36:23",
                    "waktu_recovery": "01/02/2023 10:51:10",
                    "durasi_response_time": 2864,
                    "durasi_recovery_time": 887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14026141060",
                    "nama_pelapor": "IBU LENI ",
                    "alamat_pelapor": "PR VILLA MUTIARA CINERE BLOK R02 NO 12 JL BOULVARD VILA MUTIARA KEL GROGOL KEC LIMO KOTA DEPOK ",
                    "no_telp_pelapor": "082112326046",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DENGAN ID PEL 538711962529 MENJADI ATAS NAMA SETYOHADI, PEMOHON SEBAGAI YANG DIBERIKUASA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102174",
                    "waktu_lapor": "01/02/2023 09:48:51",
                    "waktu_response": "01/02/2023 09:49:38",
                    "waktu_recovery": "01/02/2023 09:50:58",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hasan junaidi",
                    "alamat_pelapor": "DN KRAJAN DS PLAMPANG No.0 RT.5 RW.3",
                    "no_telp_pelapor": "62857456123878",
                    "keterangan_pelapor": "kwh meter macet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102175",
                    "waktu_lapor": "01/02/2023 09:48:52",
                    "waktu_response": "01/02/2023 09:49:25",
                    "waktu_recovery": "01/02/2023 10:34:12",
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 2687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "209524",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "VILLA NUSA MELATI BLOK B8 NO8 KEL. JELUPANG KEC.SERPONG TANGERANG ACUAN : BELAKANG HYPERMART ",
                    "no_telp_pelapor": "02122231549",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102176",
                    "waktu_lapor": "01/02/2023 09:48:53",
                    "waktu_response": "01/02/2023 09:49:36",
                    "waktu_recovery": "01/02/2023 09:51:45",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.14 KADEMANGAN",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100231",
                    "waktu_lapor": "01/02/2023 09:48:59",
                    "waktu_response": "01/02/2023 09:52:16",
                    "waktu_recovery": "01/02/2023 11:55:50",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 7414,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHTAR ",
                    "alamat_pelapor": "JL   -  NO 0 DN SUMBERSIH RT-56 / RW-12  DESA KEDUNGSALAM      ",
                    "no_telp_pelapor": "6285855532010",
                    "keterangan_pelapor": "MOHON DIBANTU KONVERSI STROOM KARENA ADA PENGGANTIAN KWH METER SEJUMLAH 49  KWH. MOHON KONFIRMASI PELANGGAN  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020102177",
                    "waktu_lapor": "01/02/2023 09:49:02",
                    "waktu_response": "01/02/2023 09:51:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 33947161,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alia Ulfah Aprianti",
                    "alamat_pelapor": "PR PR GRIYA MUTIARA RCB No.E34 RT.0 RW.0 BOJONG",
                    "no_telp_pelapor": "62881023694709",
                    "keterangan_pelapor": "MUTASI_K (G9923020188081:dibantu) - Menjelang malem lampu spaneng. nyalain air panas dari dispenser ga panas kadang panas nya lama juga. di blok E ada kurleb 10 rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5323020100232",
                    "waktu_lapor": "01/02/2023 09:49:12",
                    "waktu_response": "01/02/2023 09:51:41",
                    "waktu_recovery": "01/02/2023 10:16:01",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 1460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PAULUS",
                    "alamat_pelapor": "JL KAWASAN DE PRIMA TERA BLK E1 NO 05 KEL.0 KEC.0 KAB BANDUNG ",
                    "no_telp_pelapor": "08122390399",
                    "keterangan_pelapor": "PELANGGAN DILAKUKAN BONGKAR RAMPUNG. TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA ATM BCA. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAJALAYA"
                },
                {
                    "no_laporan": "K5523020100253",
                    "waktu_lapor": "01/02/2023 09:49:13",
                    "waktu_response": "01/02/2023 09:57:34",
                    "waktu_recovery": "01/02/2023 10:00:50",
                    "durasi_response_time": 501,
                    "durasi_recovery_time": 196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHID",
                    "alamat_pelapor": "JL CIPTO MANGUNKUSUMO NO 99   RT-26 / RW-006 KEL SUNGAI KELEDANG KEC SAMARINDA SEBRANG KOTA SAMARINDA LOKASI : DEKAT PT ANUGRAH BARA KALTIM",
                    "no_telp_pelapor": "81351763738",
                    "keterangan_pelapor": "1 APP PRABAYAR (  TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 1775.18. NO TOKEN : 58964272358272353965\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5423020102179",
                    "waktu_lapor": "01/02/2023 09:49:13",
                    "waktu_response": "01/02/2023 09:49:49",
                    "waktu_recovery": "01/02/2023 09:51:52",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK GRIYA KARAWACI BLOK A6 No.29 CURUG",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102180",
                    "waktu_lapor": "01/02/2023 09:49:25",
                    "waktu_response": "01/02/2023 09:51:44",
                    "waktu_recovery": "01/02/2023 10:54:10",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 3746,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DASAR ",
                    "alamat_pelapor": "JL KARET PASAR BARU BARAT I  NO -  RT-4 / RW-7 KEL KARET TENSIN KEC TANAH ABANG JAKPUS . DI TENGAH PASAR KARET ",
                    "no_telp_pelapor": "081384888007",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 57135703859143601179 SISA 13.01 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102181",
                    "waktu_lapor": "01/02/2023 09:49:26",
                    "waktu_response": "01/02/2023 09:51:11",
                    "waktu_recovery": "01/02/2023 10:41:45",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 3034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003105216",
                    "nama_pelapor": "IBU DEVI",
                    "alamat_pelapor": "KK GRIYA ASRI 2 BLOK G7 NO 11 RT 11/26 JL KENCANA 7 KEL SUMBER JAYA KEC TAMBUN SELATAN KAB BEKASI",
                    "no_telp_pelapor": "0215727536",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 60.456, APP TGL 01/02/23 = 59.792. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020102182",
                    "waktu_lapor": "01/02/2023 09:49:19",
                    "waktu_response": "01/02/2023 09:52:07",
                    "waktu_recovery": "01/02/2023 10:46:53",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 3286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tifanny Laurenza",
                    "alamat_pelapor": "JL PENATUSAN III N0.51 No. RT.2 RW.2 PURWOKERTO",
                    "no_telp_pelapor": "6285727474401",
                    "keterangan_pelapor": "tidak bisa membeli token, selalu transaksi gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020102186",
                    "waktu_lapor": "01/02/2023 09:49:38",
                    "waktu_response": "01/02/2023 10:15:13",
                    "waktu_recovery": "01/02/2023 11:17:35",
                    "durasi_response_time": 1535,
                    "durasi_recovery_time": 3742,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "LOKASI : JL MASJID NURUL FAHJRI RT 06/03 KEL PONDOK JAYA KEC PONDOK AREN KOTA TANGSEL 15224",
                    "no_telp_pelapor": "0217451292",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI PROSES PB KOLEKTIF 26 UNIT ( R1T/900 VA)UNTUK KOSAN STROM AWAL RP. 20.000,-.  , PEMOHON MENGAKU SEBAGAI SUAMI DARI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102187",
                    "waktu_lapor": "01/02/2023 09:49:34",
                    "waktu_response": "01/02/2023 09:50:03",
                    "waktu_recovery": "01/02/2023 09:51:59",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-1 No.12 CISAUK",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102188",
                    "waktu_lapor": "01/02/2023 09:49:42",
                    "waktu_response": "01/02/2023 09:59:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 33946699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUJI",
                    "alamat_pelapor": "JL GG KRAKATAU PR GRAND BALARAJA BLOK D1 NO 14 KEL SOLEAR KEC SOLEAR KAB TANGERANG",
                    "no_telp_pelapor": "02123557600",
                    "keterangan_pelapor": "MOHON BANTUAN PENGINPUTAN TOKEN GAGAL UP DATE VKRN 43 ( PTL TIDAK PADAM ) SISA KWH = 40 PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K3223013100359 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020102192",
                    "waktu_lapor": "01/02/2023 09:50:11",
                    "waktu_response": "01/02/2023 10:10:27",
                    "waktu_recovery": "01/02/2023 10:35:39",
                    "durasi_response_time": 1216,
                    "durasi_recovery_time": 1512,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE MUSLIM",
                    "alamat_pelapor": "Gg. Satria IV No.2",
                    "no_telp_pelapor": "6281325797899",
                    "keterangan_pelapor": "mohon untuk pindahkan tiang listrik karna sudah tidak terpakai,dan posisi kurang pas,hingga mengganggu jalan masuk,terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020102194",
                    "waktu_lapor": "01/02/2023 09:50:15",
                    "waktu_response": "01/02/2023 09:52:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 33947103,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fridian Gea",
                    "alamat_pelapor": "JL RAHAYU PSR VI GG SEROJA 40 No.0 RT.2 RW.6 0",
                    "no_telp_pelapor": "6282367874446",
                    "keterangan_pelapor": "MUTASI_K (G9923020188083:listik padam pak) - lampu padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102195",
                    "waktu_lapor": "01/02/2023 09:50:17",
                    "waktu_response": "01/02/2023 09:59:41",
                    "waktu_recovery": "01/02/2023 10:13:32",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "PR TIGARAKSA JL CIUNG RAYA BLOK AJ NO 13/03 RT 3/2 KEL MARGASARI KEC TIGARAKSA KAB TANGERANG ",
                    "no_telp_pelapor": "0215993086",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN/KURANG TAGIH, ST AK REK BULAN FEB 2023 : 28470 ST AK ACMT : 28470, ST APP TGL 01/02/23 : 28502. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP BERKEBERATAN. REKENING FEB 23 BELUM DILUNASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020102196",
                    "waktu_lapor": "01/02/2023 09:50:25",
                    "waktu_response": "01/02/2023 10:00:57",
                    "waktu_recovery": "01/02/2023 10:40:39",
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 2382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIQ FARHAN",
                    "alamat_pelapor": "JL RY HARMONI PR MUTIARA PURI HARMONI RUKO 5 NO 3 RT 16/14 KEL. SUKAMANAH KEC. RAJEG KAB TANGERANG // ACUANNYA DEKAT - ",
                    "no_telp_pelapor": "02150830000",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN PROSES PS DAYA L/10600 UNTUK KEPERLUAN GRAND OPENING UNTUK TGL 26 JANUARI 2023 - 1 FEBRUARI 2023 PUKUL 09:00 DGN NO REGISTER 5666029003187 NAMUN HINGGA SAAT INI BELUM REALISASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100258",
                    "waktu_lapor": "01/02/2023 09:50:26",
                    "waktu_response": "01/02/2023 10:13:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1358,
                    "durasi_recovery_time": 33945881,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0040476310000",
                    "nama_pelapor": "BP JAROT",
                    "alamat_pelapor": "JL INGASREJO RT 4/8 KEL PLESUNGAN KEC GONDANG REJO KAB KARANG ANYAR LOKASI : DI PABRIK SABUN ",
                    "no_telp_pelapor": "08170446655",
                    "keterangan_pelapor": "MUTASI_K (G9923020188106:gangguan) - 1 APP PRABAYAR LAMPU INDIKATOR KUNING MENYALA, JIKA MENYALAKAN SEMUA ALAT ELEKTRONIK TIDAK BISA BERFUNGSI , NAMUN JIKAH HANYA 1 ALAT ELEKTRONIK MASIH BISA DIGUNAKAN, PTL TIDAK PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020102197",
                    "waktu_lapor": "01/02/2023 09:50:29",
                    "waktu_response": "01/02/2023 09:57:34",
                    "waktu_recovery": "01/02/2023 10:31:41",
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 2047,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nita",
                    "alamat_pelapor": "DN KEDUNG MUNDU No.0 RT.12 RW.3 KUTAWALUYA",
                    "no_telp_pelapor": "6285774634354",
                    "keterangan_pelapor": "isi token gagal terus padahal nomer sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020102199",
                    "waktu_lapor": "01/02/2023 09:50:46",
                    "waktu_response": "01/02/2023 10:03:07",
                    "waktu_recovery": "01/02/2023 10:17:57",
                    "durasi_response_time": 741,
                    "durasi_recovery_time": 890,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAFITRIANi",
                    "alamat_pelapor": "jalan Padang Sidempuan desa hajoran ",
                    "no_telp_pelapor": "6281396659896",
                    "keterangan_pelapor": "mau masukkn token baru .kenapa sudah 5 hari tidak ada kabar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5423020102203",
                    "waktu_lapor": "01/02/2023 09:51:16",
                    "waktu_response": "01/02/2023 09:57:11",
                    "waktu_recovery": "01/02/2023 10:57:50",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 3639,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajang dadang",
                    "alamat_pelapor": "PR JINGGA RESIDENCE D23 JL. No.",
                    "no_telp_pelapor": "6281321752792",
                    "keterangan_pelapor": "Mohon dibantu untuk pengelosan listrik mau dipakai hari ini.terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K5423020102204",
                    "waktu_lapor": "01/02/2023 09:51:21",
                    "waktu_response": "01/02/2023 10:08:06",
                    "waktu_recovery": "01/02/2023 10:09:18",
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmat Sbg",
                    "alamat_pelapor": "DS KEUREA, BELAKANG PUSKESMA No.",
                    "no_telp_pelapor": "6282292965613",
                    "keterangan_pelapor": "tengangan listrik naik turun lampu ruangan berkedip-kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020102205",
                    "waktu_lapor": "01/02/2023 09:51:21",
                    "waktu_response": "01/02/2023 09:53:39",
                    "waktu_recovery": "01/02/2023 09:55:08",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salehudin",
                    "alamat_pelapor": "PR D'TANJUNG RAYA RESIDENCE No.20 RT.17 RW.8",
                    "no_telp_pelapor": "6281299632581",
                    "keterangan_pelapor": "kwh keluar tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102207",
                    "waktu_lapor": "01/02/2023 09:51:27",
                    "waktu_response": "01/02/2023 10:00:41",
                    "waktu_recovery": "01/02/2023 10:29:13",
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 1712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWA JUNIAWAN",
                    "alamat_pelapor": "JL BINTARA RY 17 NO 0 RT-2 / RW-13 KEL BINTARA  KEC BEKASI BARAT KOTA BEKASI JABAR // DEKAT SMPN 22 ",
                    "no_telp_pelapor": "0218859872",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102209",
                    "waktu_lapor": "01/02/2023 09:51:40",
                    "waktu_response": "01/02/2023 10:09:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1088,
                    "durasi_recovery_time": 33946077,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "FAISAL USMAN",
                    "alamat_pelapor": "JL DAYANU IKHSANUDDIN KOMPLEK PERUMAHAN TOP No.0 RT.0 RW.0 SULAA",
                    "no_telp_pelapor": "6281341746535",
                    "keterangan_pelapor": "MUTASI_K (G9923020188103:tombol rusak) - Maaukkan token gagal, tombol enter tdk berfungsi.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA BAU BAU"
                },
                {
                    "no_laporan": "K5423020102215",
                    "waktu_lapor": "01/02/2023 09:52:29",
                    "waktu_response": "01/02/2023 09:53:49",
                    "waktu_recovery": "01/02/2023 10:15:39",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 1310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAKA DWI SANDRIA Jaka",
                    "alamat_pelapor": "JL USMAN SIDDIK PSR IV No.",
                    "no_telp_pelapor": "6287869792517",
                    "keterangan_pelapor": "kenapa tagihan PLN bulanan saya membengkak jadi 2 juta untuk bln ini, yg sebelumnya setiap bulan kisaran 400-450 ribu, padahal saya tidak pernah menunggak sekalipun.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102216",
                    "waktu_lapor": "01/02/2023 09:52:45",
                    "waktu_response": "01/02/2023 10:01:13",
                    "waktu_recovery": "01/02/2023 12:00:48",
                    "durasi_response_time": 508,
                    "durasi_recovery_time": 7175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU BETI ",
                    "alamat_pelapor": "JL JENDRAL SUDIRMAN BLOK DHPIK-2 No. 11A  RT 0/RW 0, SALEMBARAN JATI, KOSAMBI, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "0215882943",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI TGL 26/01/23 PELANGGAN MELAKUKAN PROSES PB L/555.000 VA DENGAN NO AGENDA:566600512301267542 NO REGISTER:5666011286603  NAMUN BELUM DAPAT MELAKUKAN PEMBAYARAN DIKARENAKAN STATUS PADA AP2T NO REGISTER TSB PROSES PERMOHONAN BELUM DISAHKAN MANAGER. MOHON DIKONFIRMASI KEPADA PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100261",
                    "waktu_lapor": "01/02/2023 09:52:39",
                    "waktu_response": "01/02/2023 10:30:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2299,
                    "durasi_recovery_time": 33944807,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0065138",
                    "nama_pelapor": "BP EDI PURNOMO ",
                    "alamat_pelapor": "JL- DS MUKUH RT1 RW2 KEC KAYEN KIDUL KAB KEDIRI.  DIDEKAT WARUNG MBAK ROH KE UTARA ",
                    "no_telp_pelapor": "6285784783470",
                    "keterangan_pelapor": "MUTASI_K (G9923020188299:perlu pengecekan) - 1 APP LAMPU INDIKATOR KUNING MENYALA, PTL MENYALA K5523020100261 TELFON TERPUTUS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEDIRI KOTA"
                },
                {
                    "no_laporan": "K5523020100262",
                    "waktu_lapor": "01/02/2023 09:52:58",
                    "waktu_response": "01/02/2023 11:04:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4316,
                    "durasi_recovery_time": 33942771,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAYA",
                    "alamat_pelapor": "JL MADIO SANTOSO NO.98-AP KEL- KEC- KOTA MEDAN. LOKASI DAERAH KRAKATAU",
                    "no_telp_pelapor": "06173359387",
                    "keterangan_pelapor": "MUTASI_K (G9923020188166:c) - TGL 30/1/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. INFO PELANGGAN APP TERSEGEL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102220",
                    "waktu_lapor": "01/02/2023 09:53:11",
                    "waktu_response": "01/02/2023 09:53:52",
                    "waktu_recovery": "01/02/2023 09:55:21",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SANI SURYONO",
                    "alamat_pelapor": "DN PODAGAN No. RT.1 RW.1",
                    "no_telp_pelapor": "6281232407991",
                    "keterangan_pelapor": "KESULITAN MELAKUKAN PEMBELIAN PULSA DI SEMUA TEMPAT PEMBELIAN MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102224",
                    "waktu_lapor": "01/02/2023 09:53:21",
                    "waktu_response": "01/02/2023 10:09:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 33946117,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "slamet purwanto",
                    "alamat_pelapor": "DK GEBYOK RT.0 RW.0 GEBYOK",
                    "no_telp_pelapor": "6281325028519",
                    "keterangan_pelapor": "MUTASI_K (G9923020188101:Mohon bantuan cek ke lokasi) - tegangan drop di 117",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020102225",
                    "waktu_lapor": "01/02/2023 09:53:21",
                    "waktu_response": "01/02/2023 09:56:26",
                    "waktu_recovery": "01/02/2023 20:08:14",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 36708,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RANI WAHYUNI R, S.SOS",
                    "alamat_pelapor": "JL JL. BONTO BILA RAYA NO.78, BATUA, MANGGALA, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "082193962988",
                    "keterangan_pelapor": "3211112060388 TGL 23/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN \\nPENYAMBUNGAN. \\n",
                    "media": "Email",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020102228",
                    "waktu_lapor": "01/02/2023 09:53:38",
                    "waktu_response": "01/02/2023 09:54:43",
                    "waktu_recovery": "01/02/2023 09:55:52",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mai",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102229",
                    "waktu_lapor": "01/02/2023 09:53:50",
                    "waktu_response": "01/02/2023 10:18:28",
                    "waktu_recovery": "01/02/2023 11:41:16",
                    "durasi_response_time": 1478,
                    "durasi_recovery_time": 4968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mia Rosa",
                    "alamat_pelapor": "JL HAYAM WURUK No.000 RT.0 RW.0 KEDAMAIAN",
                    "no_telp_pelapor": "6285269393794",
                    "keterangan_pelapor": "kwh eror,mcb off arus masih berjalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102231",
                    "waktu_lapor": "01/02/2023 09:53:58",
                    "waktu_response": "01/02/2023 10:18:22",
                    "waktu_recovery": "01/02/2023 11:41:07",
                    "durasi_response_time": 1464,
                    "durasi_recovery_time": 4965,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL HAYAM WURUK GG NITI ADAT No.0 RT.0 RW.0 KEDAMAIAN",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kwh rusak...ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102236",
                    "waktu_lapor": "01/02/2023 09:54:17",
                    "waktu_response": "01/02/2023 10:27:10",
                    "waktu_recovery": "01/02/2023 10:32:31",
                    "durasi_response_time": 1973,
                    "durasi_recovery_time": 321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "baharudin",
                    "alamat_pelapor": "Jl. Karya No.A9",
                    "no_telp_pelapor": "6281258110545",
                    "keterangan_pelapor": "sudah tgl 1 feb,,tp tidak bisa beli token listrik lg....tolong komfirmasi nya karna listrik yg ad sudah mau abis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAKAP"
                },
                {
                    "no_laporan": "K5423020102239",
                    "waktu_lapor": "01/02/2023 09:54:36",
                    "waktu_response": "01/02/2023 10:03:41",
                    "waktu_recovery": "01/02/2023 11:42:25",
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 5924,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SONIA",
                    "alamat_pelapor": " JL. TANAH MERDEKA 1 BLOK 36 KONTRAKAN (PINTU F) RT 009 RW 004 KELURAHAN RAMBUTAN KEC. CIRACAS, KOTA JAKARTA TIMUR\\n\\n\\n",
                    "no_telp_pelapor": "0895389922573",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 102. (PTL TIDAK PADAM) 6019007559557484",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5323020100240",
                    "waktu_lapor": "01/02/2023 09:54:37",
                    "waktu_response": "01/02/2023 10:43:25",
                    "waktu_recovery": "01/02/2023 11:13:56",
                    "durasi_response_time": 2928,
                    "durasi_recovery_time": 1831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007106202",
                    "nama_pelapor": "BP KUSNADI",
                    "alamat_pelapor": "JL RAYA NO.30 KEL.JAMBLANG KEC.JAMBALNAG KAB.CIREBON  /SBLH GEREJA",
                    "no_telp_pelapor": "081947182727",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN ANGKA COUNTER APP METER TIDAK BEROPERASI. STAND AKTUAL PERTGL 1/2/23 = 28390. PTL MENYALA. MOHON DILAKUKAN PENGECEKAN KE LOKASI DAN KOFNIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020102241",
                    "waktu_lapor": "01/02/2023 09:54:52",
                    "waktu_response": "01/02/2023 09:55:04",
                    "waktu_recovery": "01/02/2023 10:53:35",
                    "durasi_response_time": 12,
                    "durasi_recovery_time": 3511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MISTAM",
                    "alamat_pelapor": "JL KARET KUBUR NO 21 RT 01 RW 06 KEL KARET TENGSIN KEC TANAH ABANG JAKPUS (DEPAN PET SHOP)",
                    "no_telp_pelapor": "081282208175",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102243",
                    "waktu_lapor": "01/02/2023 09:54:53",
                    "waktu_response": "01/02/2023 09:55:32",
                    "waktu_recovery": "01/02/2023 09:56:46",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bambang firmanzah",
                    "alamat_pelapor": "DN PANTAI KLASEMAN No. RT.4 RW.2",
                    "no_telp_pelapor": "6281284714236",
                    "keterangan_pelapor": "kwh meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102245",
                    "waktu_lapor": "01/02/2023 09:55:04",
                    "waktu_response": "01/02/2023 10:03:47",
                    "waktu_recovery": "01/02/2023 10:44:34",
                    "durasi_response_time": 523,
                    "durasi_recovery_time": 2447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilham Yp",
                    "alamat_pelapor": "DS 1 jungai",
                    "no_telp_pelapor": "6283800857685",
                    "keterangan_pelapor": "token tidak mau masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020102247",
                    "waktu_lapor": "01/02/2023 09:55:20",
                    "waktu_response": "01/02/2023 10:02:25",
                    "waktu_recovery": "01/02/2023 11:19:02",
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 4597,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ignaxius mahendra hary anggara",
                    "alamat_pelapor": "JL RAYA KUTA No. 5202042009",
                    "no_telp_pelapor": "6285333110342",
                    "keterangan_pelapor": "pemadaman listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020102250",
                    "waktu_lapor": "01/02/2023 09:55:49",
                    "waktu_response": "01/02/2023 09:59:12",
                    "waktu_recovery": "01/02/2023 10:02:39",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU ",
                    "alamat_pelapor": "JL G. BALE RT. 01/03 NO - KEL LOLU UTARA KEC PALU SELATAN KOTA PALU PROV SULAWESI TENGAH (DEKAT CAFE KOPI O )",
                    "no_telp_pelapor": "085255115201",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH TIDAK MENGETAHUI (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5323020100241",
                    "waktu_lapor": "01/02/2023 09:55:50",
                    "waktu_response": "01/02/2023 09:59:39",
                    "waktu_recovery": "01/02/2023 10:16:10",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022843487",
                    "nama_pelapor": "BPK GIN GIN GINANJAR ",
                    "alamat_pelapor": "JL KM ATIP NO 1 KP SINGAMERTA RT-1 RW-1 KEL SINGAMERTA  EKC CIRUAS KAB SERANG \\n",
                    "no_telp_pelapor": "081382595054",
                    "keterangan_pelapor": "STROOM MENJADI BOROS SETELAH ADA PERGANTIAN KWH METER, BIASANYA DALAM SATU MINGGU 150 - 200 RB, SAAT INI 50 RB UNTUK HARI. PELANGGAN INGIN DI LAKUKAN PENGECEKAN ULANG / 14460946560",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020102251",
                    "waktu_lapor": "01/02/2023 09:55:53",
                    "waktu_response": "01/02/2023 09:57:38",
                    "waktu_recovery": "01/02/2023 11:45:44",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 6486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alfin mulyana",
                    "alamat_pelapor": "JL H JUHRI No.33 RT.4 RW.8 MRY SEL",
                    "no_telp_pelapor": "6281386159690",
                    "keterangan_pelapor": "indikator terus menyala tidak berkedip seperti seharusnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020102254",
                    "waktu_lapor": "01/02/2023 09:56:03",
                    "waktu_response": "01/02/2023 10:59:49",
                    "waktu_recovery": "01/02/2023 12:14:33",
                    "durasi_response_time": 3826,
                    "durasi_recovery_time": 4484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh. Abdi Madjid.S.Sod",
                    "alamat_pelapor": "jln.pongdimpin dpn mesjid istiqomah (toko Hilda)",
                    "no_telp_pelapor": "6285259828189",
                    "keterangan_pelapor": "nomor token tdk bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020102255",
                    "waktu_lapor": "01/02/2023 09:56:12",
                    "waktu_response": "01/02/2023 09:59:53",
                    "waktu_recovery": "01/02/2023 10:31:54",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 1921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arjuna",
                    "alamat_pelapor": "JL R HANAFIAH No.0 RT.1 RW.5 CIMAHPAR",
                    "no_telp_pelapor": "6281311952190",
                    "keterangan_pelapor": "Sejak Tanggal 30 Januari 2023 hingga saat ini saya tidak membeli token dengan keterangan selalu gagal, dan sejak tanggal 31 Januari 2023 listrik sudah padam\\nmohon bantuannya segera\\nterima kasih sebelumnya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102263",
                    "waktu_lapor": "01/02/2023 09:56:47",
                    "waktu_response": "01/02/2023 09:57:35",
                    "waktu_recovery": "01/02/2023 09:59:52",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "PR CLUSTER SEVILLA BLK. BC No.05 BSD SERPON",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "nohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102264",
                    "waktu_lapor": "01/02/2023 09:57:02",
                    "waktu_response": "01/02/2023 10:15:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1080,
                    "durasi_recovery_time": 33945763,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ICHA",
                    "alamat_pelapor": "JL KLADEMAK III BLOK H NO148 KK TNI AL KEL - KEC - KOTA SORONG. BELAKANG RSAL DR UTOYO",
                    "no_telp_pelapor": "081329307892",
                    "keterangan_pelapor": "MUTASI_K (G9923020188110:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 21363081421403267850 SISA 11 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020102266",
                    "waktu_lapor": "01/02/2023 09:57:17",
                    "waktu_response": "01/02/2023 09:57:47",
                    "waktu_recovery": "01/02/2023 10:00:02",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "KK PURI SENTOSA BLK G NO.1 KADEMANGAN",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102270",
                    "waktu_lapor": "01/02/2023 09:57:29",
                    "waktu_response": "01/02/2023 10:18:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1254,
                    "durasi_recovery_time": 33945562,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nenden Nurdela",
                    "alamat_pelapor": "Jl. Ciulur RW 04 No.62",
                    "no_telp_pelapor": "6282299514050",
                    "keterangan_pelapor": "MUTASI_K (G9923020188115:Petugas) - sudah pengaduan atas masalah kWh meteran yg error dan sudah mendatangi kantor PLN setempat, dan di jadwalkan untuk penggantian unit meteran namun udah sebulan masih belum ada juga penggantian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMEDANG KOTA"
                },
                {
                    "no_laporan": "K5423020102271",
                    "waktu_lapor": "01/02/2023 09:57:32",
                    "waktu_response": "01/02/2023 10:00:18",
                    "waktu_recovery": "01/02/2023 10:02:53",
                    "durasi_response_time": 166,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad fauji",
                    "alamat_pelapor": "DN KRAJAN TLOGOARGO No. RT.1 RW.2",
                    "no_telp_pelapor": "6281226632123",
                    "keterangan_pelapor": "MCB lecek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102272",
                    "waktu_lapor": "01/02/2023 09:57:32",
                    "waktu_response": "01/02/2023 09:57:58",
                    "waktu_recovery": "01/02/2023 10:01:30",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 212,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roger",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102276",
                    "waktu_lapor": "01/02/2023 09:57:45",
                    "waktu_response": "01/02/2023 09:58:14",
                    "waktu_recovery": "01/02/2023 10:00:10",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-8 No.04 CISAUK",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102277",
                    "waktu_lapor": "01/02/2023 09:57:50",
                    "waktu_response": "01/02/2023 09:59:01",
                    "waktu_recovery": "01/02/2023 10:16:35",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 1054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indria setiari",
                    "alamat_pelapor": "PR PERSADA BLOK C- No.002 RT. 0 RW. 0 KEMBANG",
                    "no_telp_pelapor": "6281373717125",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020102278",
                    "waktu_lapor": "01/02/2023 09:58:04",
                    "waktu_response": "01/02/2023 09:58:23",
                    "waktu_recovery": "01/02/2023 10:00:17",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "JL KP DONGKAL RT4/2 PDJ SERPONG RW.0",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102279",
                    "waktu_lapor": "01/02/2023 09:58:14",
                    "waktu_response": "01/02/2023 10:05:18",
                    "waktu_recovery": "01/02/2023 10:08:27",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELING ",
                    "alamat_pelapor": "JL PELABUHAN SINGARAJA  NO - BR KP BUGIS KEL - KEC BULELENG KAB BULELENG ACUAN : WARUNG PABEAN DEKAT PURA SEGARA PALING BARAT ",
                    "no_telp_pelapor": "081936619777",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN . TGL 30/01/23 DILAKUKAN PERGANTIAN APP PERIKSA DENGAN NO LAPOR G5523013000202 .  SESUAI INFO PELANGGAN PADA ID METER LAMA YBS MASIH MEMILKI TOKEN PEMBELIAN TGL 29/01/23 ( 20063324706041986619 ) BELUM DIMASUKAN DAN INGIN DIKONVERSI KE ID METER BARU ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGARAJA"
                },
                {
                    "no_laporan": "K5423020102280",
                    "waktu_lapor": "01/02/2023 09:58:20",
                    "waktu_response": "01/02/2023 10:04:12",
                    "waktu_recovery": "01/02/2023 10:51:53",
                    "durasi_response_time": 352,
                    "durasi_recovery_time": 2861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11025441",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "CIMANGGU PERMAI 1 JL. PANATARAN N3 NO.11 KEL. KEDUNG BADAK KEC. TANAH SAREAL, BOGOR, JAWA BARAT. DEKET PUSKESMAS KEDUNG BADAK",
                    "no_telp_pelapor": "08999538524",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SESUAI INFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK SISA KWH 670.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102282",
                    "waktu_lapor": "01/02/2023 09:58:16",
                    "waktu_response": "01/02/2023 10:09:33",
                    "waktu_recovery": "01/02/2023 10:11:29",
                    "durasi_response_time": 677,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamida Mshfi",
                    "alamat_pelapor": "jln.kh.abd Wahid hasyim",
                    "no_telp_pelapor": "6281354910020",
                    "keterangan_pelapor": "instalasi konslet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5423020102283",
                    "waktu_lapor": "01/02/2023 09:58:28",
                    "waktu_response": "01/02/2023 10:04:23",
                    "waktu_recovery": "01/02/2023 11:54:07",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 6584,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHABATJAKARTA",
                    "alamat_pelapor": "Stasiun Jln. Nyi Raja Permas",
                    "no_telp_pelapor": "6281210701126",
                    "keterangan_pelapor": "NO AGENDA 538319912301199708\\nMOHON PERCEPATAN PASANG BARU ATAS NAMA CFC ST KA BOGOR..KARNA HARI RABU 1 FEBRUARI 2023 GERAI TERSEBUT MAU GRAND OPENING *5 MOHON DAPAT PRIORITAS INVESTASI KAMI DI KOTA BOGOR TSB TKSH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102288",
                    "waktu_lapor": "01/02/2023 09:59:26",
                    "waktu_response": "01/02/2023 10:00:28",
                    "waktu_recovery": "01/02/2023 10:15:52",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 924,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "265736",
                    "nama_pelapor": "BP MAHENDRA ",
                    "alamat_pelapor": "JL DAYUNG IA NO 11 RT 01/06 KEL KELAPA DUA KEC KELAPA DUA KAB TANGGERANG ",
                    "no_telp_pelapor": "08129359062",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI NAMA BASRIZAL MENJADI  MAHENDRA JAYA DAN PEMOHON SEBAGAI PEMILIK PERSIL BARU .SESUAI INFO PELANGGAN YBS MENGINGNKAAN DI WA TERLEBIH DAHUU SEBELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102294",
                    "waktu_lapor": "01/02/2023 09:59:33",
                    "waktu_response": "01/02/2023 10:00:35",
                    "waktu_recovery": "01/02/2023 10:03:03",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lukman hadi",
                    "alamat_pelapor": "DN BANDARAN No.0 RT.21 RW.4",
                    "no_telp_pelapor": "6282531234987",
                    "keterangan_pelapor": "kwh meter los",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102295",
                    "waktu_lapor": "01/02/2023 09:59:35",
                    "waktu_response": "01/02/2023 10:15:26",
                    "waktu_recovery": "01/02/2023 13:27:31",
                    "durasi_response_time": 951,
                    "durasi_recovery_time": 11525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Nurlegowo",
                    "alamat_pelapor": "Jl. Kp. Rw. Kalong No.36",
                    "no_telp_pelapor": "6285775459209",
                    "keterangan_pelapor": "tidak bisa top up",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020102297",
                    "waktu_lapor": "01/02/2023 09:59:42",
                    "waktu_response": "01/02/2023 10:00:53",
                    "waktu_recovery": "01/02/2023 10:03:12",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRASMONO",
                    "alamat_pelapor": "JL RAYA KOTAANYAR No.0 RT.24 RW.7",
                    "no_telp_pelapor": "6285236142411",
                    "keterangan_pelapor": "mohon bantuannya pengecekan ke lokasi dikarenakan padam dari semalam sampai sekarang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102298",
                    "waktu_lapor": "01/02/2023 09:59:43",
                    "waktu_response": "01/02/2023 10:11:48",
                    "waktu_recovery": "01/02/2023 10:36:51",
                    "durasi_response_time": 725,
                    "durasi_recovery_time": 1503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rotua Tinambunan",
                    "alamat_pelapor": "Jl. Bunga Kantil 18 No.4",
                    "no_telp_pelapor": "6281373518449",
                    "keterangan_pelapor": "Selamat pagi pak/Bu . Saya mau bertanya terkait dengan tarif listrik kami yang selalu melambung tinggi dan tidak sesuai dengan STAN meter  Itu kenapa ya ? Sementara pemakaian kami di rumah yang selalu di hidup itu cuman kulkas . Lampu , kipas dan dispenser dipakai saat dibutuh kan aja, dan sedari bulan 12 ke bulan 1 juga rumah ini jarang di tempati .  Berikut tarif listrik kami yang selalu naik , padahal yang tinggal disini anak kost .Mohon arahan nya pak buk , terimakasih ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020102300",
                    "waktu_lapor": "01/02/2023 09:59:46",
                    "waktu_response": "01/02/2023 10:01:27",
                    "waktu_recovery": "01/02/2023 10:40:32",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 2345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariq Farhan",
                    "alamat_pelapor": "PR M.P.H RUKO 5 No.3",
                    "no_telp_pelapor": "6289624959444",
                    "keterangan_pelapor": "Saya pengajuan, daya sementara  no regist 5666029003187 untuk pemasangan dari tanggal 26 Januari sampai dengan 01 Februari belum ada\\npemasangan, ini gimana kita udah bayar tapi ko ngga ada\\npemasangan sampe hari berakhirnya/hari ini, saya gamau,\\npokoknya harus ada pergantian hari pasang sementara saya\\nuntuk beberapa hari kedepan sesuai dengan permohonan\\nsebelumnya g belum ter realisasi sampai sekarang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5123020100409",
                    "waktu_lapor": "01/02/2023 10:00:15",
                    "waktu_response": "01/02/2023 10:07:22",
                    "waktu_recovery": "02/02/2023 05:13:12",
                    "durasi_response_time": 427,
                    "durasi_recovery_time": 68750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001012332",
                    "nama_pelapor": "BP HERI ",
                    "alamat_pelapor": "JL R.E. MARTADINATA NO 5 GG 3  RT4 RW9 KEL KEPATIHAN KEC JOMBANG KAB JOMBANG / DEKAT TOKO SARJANA ",
                    "no_telp_pelapor": "081233330608",
                    "keterangan_pelapor": "PTL MENYALA , NOMOR METER 14369796819 , SISA PULSA 1500KWH , TIDAK BISA BELI TOKEN KARENA SEBELUMNYA DIKENAKAN PEMBATASAN PEMBELIAN TOKEN DALAM 1 BULAN, NAMUN SAAT INI TGL 01/02/2023 SUDAH BELI TOKEN KEMBALI VIA SHOPEE , DANA , MBANKING BCA, NAMUN TETAP TIDAK BISA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020102303",
                    "waktu_lapor": "01/02/2023 10:00:29",
                    "waktu_response": "01/02/2023 10:03:33",
                    "waktu_recovery": "01/02/2023 10:41:59",
                    "durasi_response_time": 184,
                    "durasi_recovery_time": 2306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CIPUTRA",
                    "alamat_pelapor": "JL KALIBARU BARAT NO 37A RT16/RW01 KEL BUNGUR KEC SENEN JAKPUS . ACUAN LOKASI SETEMPAT TOKO PRAPATAN /SEBELAH TOKO MITRA 2/KANTOR RW 01 ",
                    "no_telp_pelapor": "02121479004",
                    "keterangan_pelapor": "MOHON PERIKSA JARINGAN KELISTIRKAN .SESUAI INFO PELANGGAN PADA SAAT HUJAN AIR MENGALIR MELALUI KABEL SR HAMPIR MENGENAI APP . YBS KWATIR MEMBAHAYAKAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102304",
                    "waktu_lapor": "01/02/2023 10:00:24",
                    "waktu_response": "01/02/2023 10:21:01",
                    "waktu_recovery": "01/02/2023 10:36:07",
                    "durasi_response_time": 1237,
                    "durasi_recovery_time": 906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Harsono",
                    "alamat_pelapor": "KP CIJINGGA No.0 RT.003 RW.02 SERANG",
                    "no_telp_pelapor": "6285158989830",
                    "keterangan_pelapor": "utk bayar via online tidak bisa infonya diblokir masalahnya dimana ya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102305",
                    "waktu_lapor": "01/02/2023 10:00:35",
                    "waktu_response": "01/02/2023 10:01:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 33946583,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mahmud",
                    "alamat_pelapor": "DN TALAMBUNG DAJA No. RT.1 RW.2",
                    "no_telp_pelapor": "6287850213615",
                    "keterangan_pelapor": "MUTASI_K (G9923020188088:tidak bisa isi token) - tidak isi token, melebihi batas pemakaian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020102306",
                    "waktu_lapor": "01/02/2023 10:00:36",
                    "waktu_response": "01/02/2023 10:02:22",
                    "waktu_recovery": "01/02/2023 15:17:34",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 18912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10119",
                    "nama_pelapor": "BP ROSID",
                    "alamat_pelapor": "JL KOBER RT 7/2 NO 61 KEL BALEKAMBANG KEC KRAMAT JATI JAKTIM ",
                    "no_telp_pelapor": "0218009534",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 25/01/23 PELANGGAN MENGAJUKAN PROSES MIGRASI DENGAN NO REG 5471017066724. YBS MENGINGINKAN INFORMASI SISA PEMAKAIAN (UJL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020102308",
                    "waktu_lapor": "01/02/2023 10:00:42",
                    "waktu_response": "01/02/2023 10:02:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 33946515,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusran nikolas",
                    "alamat_pelapor": "DS BONDOALA No. SAMPARA",
                    "no_telp_pelapor": "6285399055930",
                    "keterangan_pelapor": "MUTASI_K (G9923020188178:gangguan) - meteran periksa klo isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020102309",
                    "waktu_lapor": "01/02/2023 10:01:01",
                    "waktu_response": "01/02/2023 10:01:42",
                    "waktu_recovery": "01/02/2023 10:03:02",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "win",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100271",
                    "waktu_lapor": "01/02/2023 10:01:23",
                    "waktu_response": "01/02/2023 10:06:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 284,
                    "durasi_recovery_time": 33946298,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01102773486",
                    "nama_pelapor": "IBU SUMI",
                    "alamat_pelapor": "JL SARASWATI 1 NO 24C BR TAMAN MERTANADI KEL KEROBOKAN  KELOD KEC KUTA UTARA KAB BADUNG. LOKASI : DKT SMPN 2",
                    "no_telp_pelapor": "08113891364",
                    "keterangan_pelapor": "MUTASI_K (G9923020188098:kabel semrawut, ketika padam sekring on) - KABEL DI DALAM BOX KWH SEMRAWUT, KETIKA PADAM SEKRING ON, MCB KWH METER DIONKAN KEESOKAN HARINYA KEMBALI KE POSISI OFF, TIDAK ADA PENAMBAHAN ALAT KELISTRIKAN. PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020102313",
                    "waktu_lapor": "01/02/2023 10:01:33",
                    "waktu_response": "01/02/2023 11:13:23",
                    "waktu_recovery": "01/02/2023 11:25:52",
                    "durasi_response_time": 4310,
                    "durasi_recovery_time": 749,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibu  Hairun_nisa",
                    "alamat_pelapor": "BENDUNG UTARA DESA KILANG KECAMATAN MONTONG GADING KAB LOTIM ",
                    "no_telp_pelapor": "081805415802",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.PTL TIDAK PADAM.",
                    "media": "Instagram",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020102314",
                    "waktu_lapor": "01/02/2023 10:01:37",
                    "waktu_response": "01/02/2023 10:07:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 33946222,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Christofel Balukh",
                    "alamat_pelapor": "JL CENDANA No.0 KAWANGU",
                    "no_telp_pelapor": "6285253262967",
                    "keterangan_pelapor": "MUTASI_K (G9923020188102:kabel SR jatuh) - Kabel jaringan listrik dari tiang listriknya putus dan utk sementara dililitkan di pohon, tapi listrik masih dalam.keadaan menyala sekarang, mohon bantuan penangananya. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA TIMUR"
                },
                {
                    "no_laporan": "K5423020102320",
                    "waktu_lapor": "01/02/2023 10:02:30",
                    "waktu_response": "01/02/2023 10:53:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3083,
                    "durasi_recovery_time": 33943432,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutro Kcr",
                    "alamat_pelapor": "DN GARDU PAKISTAJI No. RT.003 RW.06 WONOASIH",
                    "no_telp_pelapor": "6282337590856",
                    "keterangan_pelapor": "MUTASI_K (G9923020188240:ct) - periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020102323",
                    "waktu_lapor": "01/02/2023 10:02:34",
                    "waktu_response": "01/02/2023 10:03:29",
                    "waktu_recovery": "01/02/2023 10:04:31",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudi stiawan",
                    "alamat_pelapor": "DN PAKES GONDOSULI No. RT.1 RW.5",
                    "no_telp_pelapor": "62823584612347",
                    "keterangan_pelapor": "kwh padam dari semalam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102331",
                    "waktu_lapor": "01/02/2023 10:03:21",
                    "waktu_response": "01/02/2023 10:49:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2743,
                    "durasi_recovery_time": 33943721,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPIAN",
                    "alamat_pelapor": "JL. KELAYAN BESAR II RT.27 RW.02 NO.51 KELURAHAN PEMURUS BARU KECAMATAN BANJARMASIN SELATAN PROVINSI KALIMANTAN SELATAN",
                    "no_telp_pelapor": "082310607051",
                    "keterangan_pelapor": "MUTASI_K (G9923020188249:petugas) - DI PERSIL TSB PTL SERING 1 RUMAH PADAM DALAM 2 MINGGU TERAKHIR HAMPIR 10 KALI PADAM. ",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020102332",
                    "waktu_lapor": "01/02/2023 10:03:40",
                    "waktu_response": "01/02/2023 10:07:42",
                    "waktu_recovery": "01/02/2023 10:44:30",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 2208,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022275169",
                    "nama_pelapor": "BP ROHMAN",
                    "alamat_pelapor": "PERUM BEKASI GRIYA PRATAMA JL KAMBOJA 1 BLOK D10 NO.8 RT004 RW34 KEL SUMBER JAYA KEC TAMBUN SELATAN. DEKAT SDIT MUTIARA HIKMAH ",
                    "no_telp_pelapor": "081399985213",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 14022275169 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN , DATA PADA P2APST DIL PREPAID. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020102334",
                    "waktu_lapor": "01/02/2023 10:03:47",
                    "waktu_response": "01/02/2023 10:09:53",
                    "waktu_recovery": "01/02/2023 11:52:31",
                    "durasi_response_time": 366,
                    "durasi_recovery_time": 6158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Fauzi",
                    "alamat_pelapor": "KP SIDAMUKTI No.0 RT.002 RW.01 VL PERTIWI",
                    "no_telp_pelapor": "6289667366932",
                    "keterangan_pelapor": "Pagi, Saya Fauzi admin PIC Listrik toko Indomaret cab.Bogor 2. Mau tanya perihal tagihan listrik toko kami dengan ID pelanggan 538720326597 dibulan sebelumnya tagihan ID tersebut di angka 7.7jt tapi di bulan ini hanya 2.7jt, itu kenapa bisa turun sangat drastis ya? mohon dibantu konfirmasinya ke wa saya di 089667366932. Terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020102335",
                    "waktu_lapor": "01/02/2023 10:03:58",
                    "waktu_response": "01/02/2023 11:06:20",
                    "waktu_recovery": "01/02/2023 12:09:27",
                    "durasi_response_time": 3742,
                    "durasi_recovery_time": 3787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riskawati",
                    "alamat_pelapor": "DS ANJIR PASAR LAMA No.0 RT. RW.",
                    "no_telp_pelapor": "6285822203973",
                    "keterangan_pelapor": "tidak bisa mengisi saldo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARABAHAN"
                },
                {
                    "no_laporan": "K5423020102336",
                    "waktu_lapor": "01/02/2023 10:04:09",
                    "waktu_response": "01/02/2023 10:16:22",
                    "waktu_recovery": "01/02/2023 12:19:52",
                    "durasi_response_time": 733,
                    "durasi_recovery_time": 7410,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURATMAN",
                    "alamat_pelapor": "PRUMAHAN BUGEL MAS JL PLATINA 2 BLOK B2 NO 14  RT 3 RW 3 KEL BUGEL KEC KARAWACI. KOTA TANGERANG. ACUAN: -",
                    "no_telp_pelapor": "081296739607",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR MELALUI PLN 123, DIKARENAKAN SETEMPAT SEDANG RENOVASI BANGUNAN. PEMOHON SEBAGAI PEMILIK BANGUNAN. PELANGGAN PERNAH DI NO K5423013002144, STATUS SELESAI , BELUM ADA KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102338",
                    "waktu_lapor": "01/02/2023 10:04:16",
                    "waktu_response": "01/02/2023 10:11:22",
                    "waktu_recovery": "01/02/2023 10:36:40",
                    "durasi_response_time": 426,
                    "durasi_recovery_time": 1518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur hikmah",
                    "alamat_pelapor": "JL JL. GATOT SUBROTO NO.305 HALAMAN RUMAH M No.",
                    "no_telp_pelapor": "6282361593626",
                    "keterangan_pelapor": "mohonn untuk segera dilaksanakan penyambungan sementaranya (multiguna)\\nuntuk pekerjaan kami hari ini terimakasih\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020102341",
                    "waktu_lapor": "01/02/2023 10:04:33",
                    "waktu_response": "01/02/2023 10:04:57",
                    "waktu_recovery": "01/02/2023 10:05:57",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 60,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "remaki",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102345",
                    "waktu_lapor": "01/02/2023 10:04:57",
                    "waktu_response": "01/02/2023 10:09:08",
                    "waktu_recovery": "01/02/2023 10:42:39",
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 2011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUNAEDI",
                    "alamat_pelapor": "PR PERMATA TGR BLK AC 02 No. 22 , KEL GELAM JAYA, KEC PASAR KEMIS, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "08128789679",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 27/01/23 PELANGGAN DATANG KE APL SETEMPAT UNTUK MENGAJUKAN PROSES PD (B2 / 13200 - B1T / 2200) DENGAN NO REG 5666017083810. PEMBAYARAN TELAH DILAKUKAN TANGGAL 27/01/23. SESUAI INFO PELANGGAN, PETUGAS MENGHUBUNGI DAN DIINFORMASIKAN AKAN DITINDAKLANJUTI TGL 27/01/23 SORE HARI. PELANGGAN MEMINTA INFORMASI DAN TINDAKLANJUT TERKAIT PROSES TSB (YBS TIDAK BERADA DILOKASI DAN TIDAK MENGETAHUI APAKAH SUDAH DILAKUKAN REALISASI ATAU BELUM). TERKAIT K5423013003033 BELUM ADA TINDAKLANJUT HINGGA SAAT INI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100275",
                    "waktu_lapor": "01/02/2023 10:04:58",
                    "waktu_response": "01/02/2023 10:06:19",
                    "waktu_recovery": "01/02/2023 10:55:34",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 2955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ZULKIFLI",
                    "alamat_pelapor": "JL ALFALAH 2 NO 27 KP KECIL RT 2 RW 08 KEL SUKABUMI SELATAN KEC KEBON JERUK JAKARTA BARAT ",
                    "no_telp_pelapor": "085893821397",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102346",
                    "waktu_lapor": "01/02/2023 10:04:53",
                    "waktu_response": "01/02/2023 10:06:01",
                    "waktu_recovery": "01/02/2023 10:07:52",
                    "durasi_response_time": 68,
                    "durasi_recovery_time": 111,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jusuf mansur",
                    "alamat_pelapor": "DN ASEMBAGUS KRAKSAAN No. RT.4 RW.3",
                    "no_telp_pelapor": "62812854328284",
                    "keterangan_pelapor": "kwh keluar periksa terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102347",
                    "waktu_lapor": "01/02/2023 10:04:57",
                    "waktu_response": "01/02/2023 10:19:49",
                    "waktu_recovery": "01/02/2023 11:09:25",
                    "durasi_response_time": 892,
                    "durasi_recovery_time": 2976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020102351",
                    "waktu_lapor": "01/02/2023 10:05:28",
                    "waktu_response": "01/02/2023 10:15:48",
                    "waktu_recovery": "01/02/2023 11:30:51",
                    "durasi_response_time": 620,
                    "durasi_recovery_time": 4503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvia",
                    "alamat_pelapor": "JL MAKMUR DS.SAMB.TIMUR",
                    "no_telp_pelapor": "6289523666760",
                    "keterangan_pelapor": "saya tidak memakai apa apa tapi kenapa biaya listrik saya meledak sampai 600rb yg biasanya cuma 50rban. tolong konfirmasinya¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102353",
                    "waktu_lapor": "01/02/2023 10:05:33",
                    "waktu_response": "01/02/2023 10:20:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 922,
                    "durasi_recovery_time": 33945410,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurfadilah Said",
                    "alamat_pelapor": "PR RACHITA GARDEN 3 (DIR-KIT) No.0 MONCONGLOE",
                    "no_telp_pelapor": "6285210575774",
                    "keterangan_pelapor": "pengisian token tidak dapat dilakukan dan tertera pemakaian melebihi Kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020102357",
                    "waktu_lapor": "01/02/2023 10:05:54",
                    "waktu_response": "01/02/2023 11:33:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5255,
                    "durasi_recovery_time": 33941056,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "APANDI",
                    "alamat_pelapor": "JL SEBAY SUMANTRI PERUMAHAN No.H RT.2",
                    "no_telp_pelapor": "6282377321415",
                    "keterangan_pelapor": "MUTASI_K (G9923020188200:keypad rusak) - kipet rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAR"
                },
                {
                    "no_laporan": "K5423020102359",
                    "waktu_lapor": "01/02/2023 10:06:11",
                    "waktu_response": "01/02/2023 10:13:22",
                    "waktu_recovery": "01/02/2023 10:47:07",
                    "durasi_response_time": 431,
                    "durasi_recovery_time": 2025,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Permana",
                    "alamat_pelapor": "kp.ciwangun RT04 RW 15",
                    "no_telp_pelapor": "6281394365656",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102360",
                    "waktu_lapor": "01/02/2023 10:06:12",
                    "waktu_response": "01/02/2023 10:10:32",
                    "waktu_recovery": "01/02/2023 10:37:13",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 1601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bahr Uddin",
                    "alamat_pelapor": "DN PAKA'AN BANJAR BILLA No.0 RT.00 RW.00 BJ.BILLA",
                    "no_telp_pelapor": "6283851304379",
                    "keterangan_pelapor": "ketika token dimasukin laporannya gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020102361",
                    "waktu_lapor": "01/02/2023 10:06:29",
                    "waktu_response": "01/02/2023 10:27:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1234,
                    "durasi_recovery_time": 33945042,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH. MAS'UD S",
                    "alamat_pelapor": "JL BANTENG No.- RAHANDAUNA",
                    "no_telp_pelapor": "6282259480682",
                    "keterangan_pelapor": "MUTASI_K (G9923020188179:gangguan) - kabel terkelupas kena sank",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020102363",
                    "waktu_lapor": "01/02/2023 10:06:29",
                    "waktu_response": "01/02/2023 10:41:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2095,
                    "durasi_recovery_time": 33944181,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rumdin",
                    "alamat_pelapor": "JL BHAKTI BANDILAN 1 No.10 WARU",
                    "no_telp_pelapor": "6282194325899",
                    "keterangan_pelapor": "MUTASI_K (G9923020188147:cek) - \\nmeteran blank/mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020102365",
                    "waktu_lapor": "01/02/2023 10:06:45",
                    "waktu_response": "01/02/2023 10:07:28",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK PURI SENTOSA BLK G NO.4 KADEMANGAN",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100279",
                    "waktu_lapor": "01/02/2023 10:07:05",
                    "waktu_response": "01/02/2023 10:18:26",
                    "waktu_recovery": "01/02/2023 11:43:23",
                    "durasi_response_time": 681,
                    "durasi_recovery_time": 5097,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "280968",
                    "nama_pelapor": "BP HAJI NIMIN ",
                    "alamat_pelapor": "JL SABENI NO 1D  RT-7 / RW-7 KEL KALISARI KEC PASAREBO KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "081818481995",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 . BERIKUT BK DAN REKENING TELAH DILUNASI VIA BANK MANDIRI  . PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020102371",
                    "waktu_lapor": "01/02/2023 10:07:11",
                    "waktu_response": "01/02/2023 10:07:38",
                    "waktu_recovery": "01/02/2023 10:10:47",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "PR CLUSTER THOMSON UTARA 1 No.07 GADING SER",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102374",
                    "waktu_lapor": "01/02/2023 10:07:28",
                    "waktu_response": "01/02/2023 10:07:51",
                    "waktu_recovery": "01/02/2023 10:08:50",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yota",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102376",
                    "waktu_lapor": "01/02/2023 10:07:33",
                    "waktu_response": "01/02/2023 10:12:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 33945916,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "luki ariyandi",
                    "alamat_pelapor": "Kp. Cisarua RT. 16/03",
                    "no_telp_pelapor": "6281298667347",
                    "keterangan_pelapor": "MUTASI_K (G9923020188105:perlu penanganan petugas) - tegangan ngedrop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020102378",
                    "waktu_lapor": "01/02/2023 10:07:59",
                    "waktu_response": "01/02/2023 10:10:41",
                    "waktu_recovery": "01/02/2023 11:14:12",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 3811,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NAWAWI",
                    "alamat_pelapor": "JL SEPANDAN, SEPADU, TELUK KERAMAT, KAB. SAMBAS, KALIMANTAN BARAT",
                    "no_telp_pelapor": "085245406292",
                    "keterangan_pelapor": "Permasalahan : TGL 26/12/2022 PROSES PB (R1MT/900 VA) DENGAN KODE REGISTRASI 2122012031837. TGL 26/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PENGESAHAN PDL DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA REALISASI.",
                    "media": "Email",
                    "nama_ulp": "ULP SAMBAS"
                },
                {
                    "no_laporan": "K5423020102380",
                    "waktu_lapor": "01/02/2023 10:08:04",
                    "waktu_response": "01/02/2023 10:08:26",
                    "waktu_recovery": "01/02/2023 10:10:55",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-5 No.08 CISAUK",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102381",
                    "waktu_lapor": "01/02/2023 10:08:18",
                    "waktu_response": "01/02/2023 10:12:25",
                    "waktu_recovery": "01/02/2023 13:00:13",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 10068,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU LILIS",
                    "alamat_pelapor": "JL CEMPAKA WARNA NO.19 RT-16 RW-4 KEL. CEMPAKA PUTIH TIMUR KEC. CEMPAKA PUTIH JAKARTA PUSAT (BELAKANG KANTOR POS/DEKAT GEDUNG PERTAMINA)",
                    "no_telp_pelapor": "085218585146",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PERGANTIAN APP TUA. PELANGGAN MENGAKU SEBAGAI YANG DIBERI KUASA. SESUAI INFO PELANGGAN TETANGGA SUDAH DILAKUKAN PERGANTIAN APP TUA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5523020100284",
                    "waktu_lapor": "01/02/2023 10:08:28",
                    "waktu_response": "01/02/2023 10:17:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 569,
                    "durasi_recovery_time": 33945588,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "51222",
                    "nama_pelapor": "BP ROKI ",
                    "alamat_pelapor": "JL  MEDAYU UTARA GG 26 NO 26 A DS MEDAYU UTARA RT 4 RW 13 KEC RUNGKUT KOTA SURABAYA",
                    "no_telp_pelapor": "081230097299",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020102383",
                    "waktu_lapor": "01/02/2023 10:08:24",
                    "waktu_response": "01/02/2023 10:08:53",
                    "waktu_recovery": "01/02/2023 10:11:03",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK TATAKA PURI BLK J5 No.63 CURUG",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102390",
                    "waktu_lapor": "01/02/2023 10:08:43",
                    "waktu_response": "01/02/2023 10:55:02",
                    "waktu_recovery": "01/02/2023 11:07:22",
                    "durasi_response_time": 2779,
                    "durasi_recovery_time": 740,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "inas ghina",
                    "alamat_pelapor": "JL GABUS No.14 Ds.LAM RT.0 RW.0",
                    "no_telp_pelapor": "6281272957848",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102391",
                    "waktu_lapor": "01/02/2023 10:08:54",
                    "waktu_response": "01/02/2023 10:11:21",
                    "waktu_recovery": "01/02/2023 14:24:25",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 15184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAENAL",
                    "alamat_pelapor": "JL PERTANIAN RAYA  GANG MADR ALHUSNA RT2/4  NO 83 KEL. LEBAK BULIS KEC. CILANDAK JAKSEL MASUK ",
                    "no_telp_pelapor": "082110056848",
                    "keterangan_pelapor": "31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102394",
                    "waktu_lapor": "01/02/2023 10:09:05",
                    "waktu_response": "01/02/2023 10:14:12",
                    "waktu_recovery": "01/02/2023 10:22:15",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 483,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": " NUSA HARAPAN PERMAI, CLUSTER 2, BLOK IV, NO. 5, KEC. TAMALANREA, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "085656379052 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SESUAI INFO PELANGGAN BELUM DILAKUKAN PENGATURAN PADA KWH METER. SISA KWH SAAT INI 10,93",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020102395",
                    "waktu_lapor": "01/02/2023 10:09:23",
                    "waktu_response": "01/02/2023 10:21:15",
                    "waktu_recovery": "01/02/2023 10:41:45",
                    "durasi_response_time": 712,
                    "durasi_recovery_time": 1230,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul hanani'",
                    "alamat_pelapor": "kp pasirandu rt o9 re o6",
                    "no_telp_pelapor": "6282121810786",
                    "keterangan_pelapor": "kwh mcb lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102399",
                    "waktu_lapor": "01/02/2023 10:09:46",
                    "waktu_response": "01/02/2023 10:22:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 790,
                    "durasi_recovery_time": 33945289,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WR. Cithara Nuansa Alam",
                    "alamat_pelapor": "XX J.KARYA/P.KRY SEJAHTERA B/12A No.0",
                    "no_telp_pelapor": "6282177313113",
                    "keterangan_pelapor": "MUTASI_K (G9923020188124:Subah Tidak visa believe token) - sudah tanggal 1 tetapi,tidak bisa beli token listrik..saat beli jawabannya \\\"total kwh melebihi batas maksimum\\\" atau \\\"transaksi gagal\\\"..beli dengan nominal apa saja tetap sama..sedangkan harusnya tiap tanggal 1 bisa beli...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020102405",
                    "waktu_lapor": "01/02/2023 10:10:23",
                    "waktu_response": "01/02/2023 10:16:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 381,
                    "durasi_recovery_time": 33945661,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Robert Yonas",
                    "alamat_pelapor": "Jl. Sriwijaya No.25",
                    "no_telp_pelapor": "6281703798952",
                    "keterangan_pelapor": "MUTASI_K (G9923020188113:bongkar) - Mau dilakukan pembongkaran bangunan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020102409",
                    "waktu_lapor": "01/02/2023 10:10:46",
                    "waktu_response": "01/02/2023 10:20:40",
                    "waktu_recovery": "01/02/2023 10:38:31",
                    "durasi_response_time": 594,
                    "durasi_recovery_time": 1071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syamsul hidayat",
                    "alamat_pelapor": "Jl. Raya Bangsri No.42",
                    "no_telp_pelapor": "6285546333312",
                    "keterangan_pelapor": "Token gagal mengisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020102410",
                    "waktu_lapor": "01/02/2023 10:10:49",
                    "waktu_response": "01/02/2023 11:06:34",
                    "waktu_recovery": "01/02/2023 11:08:22",
                    "durasi_response_time": 3345,
                    "durasi_recovery_time": 108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dini sudarmi",
                    "alamat_pelapor": "jlan pancasila rt 03 rw 06",
                    "no_telp_pelapor": "6289525892337",
                    "keterangan_pelapor": "tidak bisa mengisi voucher listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5323020100262",
                    "waktu_lapor": "01/02/2023 10:11:03",
                    "waktu_response": "01/02/2023 10:43:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1953,
                    "durasi_recovery_time": 33944049,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000008419270",
                    "nama_pelapor": "BP ENI KUNAENI ",
                    "alamat_pelapor": "KK GRAND DUTA KMTRN A  NO 18 JL PANGERAN CAKRABUANA KEC SUMBER KEL KEMATREN KAB CIREBON ",
                    "no_telp_pelapor": "0231321766",
                    "keterangan_pelapor": "MUTASI_K (G9923020188144:GAGAL INPUT TOKEN) - GANGGUAN LPB GAGAL, VKRN 43 , PTL MENYALA SISA STROOM 176.1 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5123020100435",
                    "waktu_lapor": "01/02/2023 10:11:04",
                    "waktu_response": "01/02/2023 10:16:11",
                    "waktu_recovery": "01/02/2023 14:15:15",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 14344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DERI",
                    "alamat_pelapor": "PR GRAHA CINERE 2 /  JL CINERE COUNTRY 2 BLOK  P3 NO.2 RT 04 RW.13 KEL LIMO KEC LIMO KOTA DEPOK  ( DEKAT MASJID AL IKHSAN  ) ",
                    "no_telp_pelapor": "081317132523",
                    "keterangan_pelapor": "TANGGAL  \\\" TDK DIKETAHUI \\\" PTL 543200650308 MSH DIPUTUS SEMENTARA DAN TANGGAL 28/12/2022  TAGIHAN BULAN 12/2022 BESERTA BK TELAH DILUNASI  DAN REK  01/2023 SDH DILUNASI 04/01/2023 VIA M BANKING . PTL MINTA DISAMBUNG KEMBALI .\\\" PELANGGAN PERNAH LAPOR DENGAN NO LAPOR K5423011902407 / K5123010200676  , STATUS LAPORAN SELESAI NAMUN BELUM ADA TINDAK LANJUT.  TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102411",
                    "waktu_lapor": "01/02/2023 10:10:58",
                    "waktu_response": "01/02/2023 10:22:59",
                    "waktu_recovery": "01/02/2023 12:01:27",
                    "durasi_response_time": 721,
                    "durasi_recovery_time": 5908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rian",
                    "alamat_pelapor": "JL BY PASS",
                    "no_telp_pelapor": "6282160297429",
                    "keterangan_pelapor": "isi pulsa tidak bisa,kami lapor PLN kata kata petugas PLN Kepala lampu mau diganti,lokasi  rumah belakang hotel mawar sebela Pagar kuning 8 rumah dari jl besar,petugas yg semalam itu Marga hutabarat.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020102412",
                    "waktu_lapor": "01/02/2023 10:11:08",
                    "waktu_response": "01/02/2023 10:13:46",
                    "waktu_recovery": "01/02/2023 14:13:21",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 14375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA",
                    "alamat_pelapor": "JL PONDOK LABU 1 B NO 33 A RT 7/8 KEL  PONDOK LABU KEC CILANDAK BARAT JAKARTA SELATAN  DEKAT SMP PGRI 12 ",
                    "no_telp_pelapor": "0217505583",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES PEMINDAHAN KABEL DIKARENAKAN ADA RENOVASI DENGAN ID PEL 543201235753. PEMOHON SEBAGAI YANG DIKUASAKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102413",
                    "waktu_lapor": "01/02/2023 10:11:02",
                    "waktu_response": "01/02/2023 10:44:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2013,
                    "durasi_recovery_time": 33943990,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Aldo Alifizia Ilmi",
                    "alamat_pelapor": "JL KEMAKMURAN KEC RANCASARI No.8 RT.6 RW.11 DERWATI",
                    "no_telp_pelapor": "6281312465758",
                    "keterangan_pelapor": "MUTASI_K (G9923020188177:gangguan) - phase N G ada arus nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020102414",
                    "waktu_lapor": "01/02/2023 10:11:07",
                    "waktu_response": "01/02/2023 10:44:54",
                    "waktu_recovery": "01/02/2023 11:12:56",
                    "durasi_response_time": 2027,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris adi irawan",
                    "alamat_pelapor": "komplek kurnia asri D25 parit keramat kuala dua",
                    "no_telp_pelapor": "6285326845792",
                    "keterangan_pelapor": "listrik dirumah tiba tiba mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RASAU"
                },
                {
                    "no_laporan": "K5423020102418",
                    "waktu_lapor": "01/02/2023 10:11:19",
                    "waktu_response": "01/02/2023 10:18:34",
                    "waktu_recovery": "01/02/2023 10:28:20",
                    "durasi_response_time": 435,
                    "durasi_recovery_time": 586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000656603",
                    "nama_pelapor": "BPK SUKUR",
                    "alamat_pelapor": "JL SARIMANAH 1 KK KOMPL SARIJADI BLOK 14 NO 64 RT 2/5 KEL SARIJADI KEC SUKASARI KOTA BANDUNG SEBERANG GERI SALON",
                    "no_telp_pelapor": "08987890572",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 25.93 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020102421",
                    "waktu_lapor": "01/02/2023 10:11:48",
                    "waktu_response": "01/02/2023 10:40:22",
                    "waktu_recovery": "01/02/2023 10:46:47",
                    "durasi_response_time": 1714,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris Rizal Fatoni",
                    "alamat_pelapor": "KP GRAHA INDAH BLK BI No.29 RT.0 RW.0 TMBK RGDNG",
                    "no_telp_pelapor": "6281287586988",
                    "keterangan_pelapor": "listrik rumah padam kwh meter tombol keypad rusak, lama tidak dipakai karena dulunya kosong. saat ini mau direnovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020102425",
                    "waktu_lapor": "01/02/2023 10:12:21",
                    "waktu_response": "01/02/2023 10:17:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 33945604,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Habib Mutakin",
                    "alamat_pelapor": "kresno mulyo",
                    "no_telp_pelapor": "6285764118951",
                    "keterangan_pelapor": "MUTASI_K (G9923020188114:periksa) - kwh muncul periksa, butuh ct\\nnomet: 56908798467\\na/n:supyan\\nalamat. pengaleman,kresno mulyo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5423020102427",
                    "waktu_lapor": "01/02/2023 10:12:29",
                    "waktu_response": "01/02/2023 10:28:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 954,
                    "durasi_recovery_time": 33944962,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris prajaka",
                    "alamat_pelapor": "DS BALE MONTONG 2 No.000 RT.0 RW.0 KAWO",
                    "no_telp_pelapor": "6287761224788",
                    "keterangan_pelapor": "MUTASI_K (G9923020188126:periksa) - muncul tulisan periksa sehingga tdk dpt mengisi pulsa listrik,mohon kirim kode temper ke nmr WA,087761224788,mohon tdak usah mengirim petugas pln ke lokasi sebab sy bisa memasukkan kode sendiri kode tmper ke meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020102430",
                    "waktu_lapor": "01/02/2023 10:12:34",
                    "waktu_response": "01/02/2023 10:24:31",
                    "waktu_recovery": "01/02/2023 10:31:20",
                    "durasi_response_time": 717,
                    "durasi_recovery_time": 409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD FAUZAN",
                    "alamat_pelapor": "DS MEE HAGU BAMBI RT.0 RW.0",
                    "no_telp_pelapor": "6282225009439",
                    "keterangan_pelapor": "listrik padam, terbakar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIGLI"
                },
                {
                    "no_laporan": "K5423020102433",
                    "waktu_lapor": "01/02/2023 10:12:36",
                    "waktu_response": "01/02/2023 10:13:14",
                    "waktu_recovery": "01/02/2023 10:14:01",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ryujin",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100296",
                    "waktu_lapor": "01/02/2023 10:12:51",
                    "waktu_response": "01/02/2023 10:13:54",
                    "waktu_recovery": "01/02/2023 10:22:54",
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DENI",
                    "alamat_pelapor": "JL H DAHLAN JATI TANJAKAN  KP. TANAH SEBELAH RT. 021/004, KEDUNG DALEM, MAUK, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "087877018441",
                    "keterangan_pelapor": "\\\"PELANGGAN PENDAFTARAN PB (B2/16.500VA)\\nKODE PEMBAYARAN / KODE BOOKING/NO AGENDA : 5666011286073\\nBP LUNAS PADA TGL (24/1/2023), PELANGGAN SUDAH  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI : UPDATE LAP. 1 PUKUL 11:14AM PB BELUM ADA REALISASI HINGGA SAAT INI (CC.32.HARTATI)\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102437",
                    "waktu_lapor": "01/02/2023 10:13:16",
                    "waktu_response": "01/02/2023 10:21:34",
                    "waktu_recovery": "01/02/2023 10:44:15",
                    "durasi_response_time": 498,
                    "durasi_recovery_time": 1361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajum hermansyah",
                    "alamat_pelapor": "Jl. Warung Ampel No.18",
                    "no_telp_pelapor": "6285774774832",
                    "keterangan_pelapor": "ada masalah token tida bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102442",
                    "waktu_lapor": "01/02/2023 10:13:56",
                    "waktu_response": "01/02/2023 10:14:44",
                    "waktu_recovery": "01/02/2023 11:54:10",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 5966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESTI",
                    "alamat_pelapor": "JL CIKINI IV NO.20 RT.15/RW.5 KEL CIKINI KEC MENTENG JAKPUS ACUAN NASI UDUK GONDANGDIA",
                    "no_telp_pelapor": "02131902413",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PROSES GESER APP DIPERSIL TSB.\\nKET : SESUAI INFO PELANGGAN DIKARENAKAN AKAN MELAKUKAN RENOVASI BANGUNAN PEMOHON SEBAGAI DIBERI KUASA PERSIL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102443",
                    "waktu_lapor": "01/02/2023 10:14:05",
                    "waktu_response": "01/02/2023 10:40:28",
                    "waktu_recovery": "01/02/2023 10:47:25",
                    "durasi_response_time": 1583,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RADEA ",
                    "alamat_pelapor": "KP CIHIDEUNG GUDANG RT-1 / RW-4 JL RAYA LEMBANG KM 12.7 DESA GUDANG CIHIDEUNG KEC LEMBANG KAB BANDUNG BARAT ( SETEMPAT ALFAMART GUDANG KAHURIPAN)",
                    "no_telp_pelapor": "081294659207",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.SISA KWH: 919.69 ( NO TOKEN: 5508 9513 7559 5837 4160 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102446",
                    "waktu_lapor": "01/02/2023 10:14:20",
                    "waktu_response": "01/02/2023 10:42:09",
                    "waktu_recovery": "01/02/2023 10:56:03",
                    "durasi_response_time": 1669,
                    "durasi_recovery_time": 834,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DHIAN FARMARINI",
                    "alamat_pelapor": "JL T TAMBUSAI/PERTOKOAN PANAM",
                    "no_telp_pelapor": "6281270099250",
                    "keterangan_pelapor": "kwh meter mati, dan tidak bisa melakukan pengisian token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020102448",
                    "waktu_lapor": "01/02/2023 10:14:32",
                    "waktu_response": "01/02/2023 10:18:34",
                    "waktu_recovery": "01/02/2023 10:27:11",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 517,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rido PahotanTua Manik",
                    "alamat_pelapor": "JL MERPATI NO.12",
                    "no_telp_pelapor": "6282370916562",
                    "keterangan_pelapor": "Terdapat kabel melintang dan menyentuh atap rumah, kondisi ini membahayakan karena kabel bersentuhan dengan atap seng",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAR KOTA"
                },
                {
                    "no_laporan": "K5423020102449",
                    "waktu_lapor": "01/02/2023 10:14:32",
                    "waktu_response": "01/02/2023 10:17:57",
                    "waktu_recovery": "01/02/2023 10:54:35",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 2198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "No.142 RT 02 RW 11 kp Sindang Sari Kel tanah baru kec Bogor utara kota Bogor jw barat",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "isi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102453",
                    "waktu_lapor": "01/02/2023 10:15:01",
                    "waktu_response": "01/02/2023 10:25:40",
                    "waktu_recovery": "01/02/2023 10:52:50",
                    "durasi_response_time": 639,
                    "durasi_recovery_time": 1630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nenk nonk",
                    "alamat_pelapor": "kp gambar jln bojong gambar",
                    "no_telp_pelapor": "6281318568151",
                    "keterangan_pelapor": "saya gak bisa isi token listrik,transaksi nya gagal.tanya kesana kesini kata nya itu udah sampai batas/limit pemakaian,kata nya bisa di isi lagi tgl 1,dan skrg tanggal 1 februari.jam berapa kira2 saya bisa isi/beli token lagi?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMANUKAN"
                },
                {
                    "no_laporan": "K5323020100269",
                    "waktu_lapor": "01/02/2023 10:15:13",
                    "waktu_response": "01/02/2023 10:40:42",
                    "waktu_recovery": "01/02/2023 10:52:06",
                    "durasi_response_time": 1529,
                    "durasi_recovery_time": 684,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000392013",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "JL TANGKUBAN PERAHU RT/RW 1/6 KEL.CIKOLE KEC.LEMBANG KAB.BDG BARAT",
                    "no_telp_pelapor": "081223747062",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT NO STROOM TERTERA GAGAL. SISA 976.47 KWH. VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102455",
                    "waktu_lapor": "01/02/2023 10:15:24",
                    "waktu_response": "01/02/2023 10:18:12",
                    "waktu_recovery": "01/02/2023 10:32:02",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 830,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG SUKOCO",
                    "alamat_pelapor": "JL SIROJUL MUNIR RT 02 RW 06 NANGGEWER MEKA, NANGGEWER MEKAR, CIBINONG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081318928879",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 03/01/2023 PEMBAYARAN PROSES PB DENGAN NO KODE BOOKING REGIS 5382112142071 DAN AGENDA 538219912301037322 . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102456",
                    "waktu_lapor": "01/02/2023 10:15:19",
                    "waktu_response": "01/02/2023 10:15:46",
                    "waktu_recovery": "01/02/2023 10:16:34",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yatora",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102464",
                    "waktu_lapor": "01/02/2023 10:15:45",
                    "waktu_response": "01/02/2023 10:31:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 33944793,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad sodikin",
                    "alamat_pelapor": "dukuh cokrah galih RT 01/RW 02 no 30 , dadirejo barat ,Tirto , Pekalongan ",
                    "no_telp_pelapor": "6285726262002",
                    "keterangan_pelapor": "token listrik reject",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WIRADESA"
                },
                {
                    "no_laporan": "K5423020102465",
                    "waktu_lapor": "01/02/2023 10:15:50",
                    "waktu_response": "01/02/2023 10:21:41",
                    "waktu_recovery": "01/02/2023 10:36:59",
                    "durasi_response_time": 351,
                    "durasi_recovery_time": 918,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "PR GRIYA GARUDA PERMAI BLOK D13 NO.1 KEL SUKAMANAH KEC JONGGOL KAB BOGOR, BELAKANG PASAR CIBARUSA",
                    "no_telp_pelapor": "02122182606",
                    "keterangan_pelapor": "TGL 09/01/23 PENANGANAN GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON AGAR PENANGANAN DAPAT DITANGANI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102466",
                    "waktu_lapor": "01/02/2023 10:16:01",
                    "waktu_response": "01/02/2023 10:17:21",
                    "waktu_recovery": "01/02/2023 11:00:06",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 2565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000U-0619990",
                    "nama_pelapor": "IBU NURUL",
                    "alamat_pelapor": "PR TAMAN KAPUK PERMAI BLOK B NO 33 JL KAPUK 2 KEL KEDAUNG KEC DAUNG KAB CIREBON. 45153",
                    "no_telp_pelapor": "081224000371",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23= 18311. STAND AWAL REK FEB 23= 17766. TGL 01/02/23= 16424. SETEMPAT TIDAK BERPENGHUNI SEJAK BULAN OKTOBER 22. PAGAR TIDAK DIKUNCI. REK BELUM DILUNASI. MOHON PERIHAL TSB TIDAK TERULANG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5323020100272",
                    "waktu_lapor": "01/02/2023 10:15:56",
                    "waktu_response": "01/02/2023 10:26:37",
                    "waktu_recovery": "01/02/2023 10:44:06",
                    "durasi_response_time": 641,
                    "durasi_recovery_time": 1049,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001312696",
                    "nama_pelapor": "IBU IMAS",
                    "alamat_pelapor": "KP SANGIANG RT 6 RW 4 DS SANGIANG KEC RANCAEKEK KAB BANDUNG",
                    "no_telp_pelapor": "081313977110",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN STROOM KET GAGAL (VKRN 43 2-STS). PTL MENYALA.  SISA STROOM TIDAK MENGETAHUI. NO METER : 32001312696",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RANCAEKEK"
                },
                {
                    "no_laporan": "K5423020102469",
                    "waktu_lapor": "01/02/2023 10:16:09",
                    "waktu_response": "01/02/2023 10:26:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 645,
                    "durasi_recovery_time": 33945051,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dany Ardhan",
                    "alamat_pelapor": "JL KAKATUA No.0",
                    "no_telp_pelapor": "6281342482413",
                    "keterangan_pelapor": "MUTASI_K (G9923020188125:pengalihan SR) - perapihan kabel SR diatas rumah yg mengganggu aktifitas pelanggan tersebut. mohon bantuannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020102470",
                    "waktu_lapor": "01/02/2023 10:16:25",
                    "waktu_response": "01/02/2023 10:19:55",
                    "waktu_recovery": "01/02/2023 11:13:44",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 3229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MERCIUS KRISTIANTO",
                    "alamat_pelapor": "KOMP TAMAN PERMATA INDAH BLOK H3 NO.2 JL RENGAS BANDUNG RT 08 RW 08 KEL WARINGIN JAYA KEC KEDUNG WARINGIN. ",
                    "no_telp_pelapor": "081223343435",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN RENOVASI. PEMOHON SEBAGAI PIHAK YANG DIBERIKAN KUASA PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5323020100273",
                    "waktu_lapor": "01/02/2023 10:16:31",
                    "waktu_response": "01/02/2023 10:30:36",
                    "waktu_recovery": "01/02/2023 10:38:58",
                    "durasi_response_time": 845,
                    "durasi_recovery_time": 502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000252700",
                    "nama_pelapor": "IBU RETNO",
                    "alamat_pelapor": "JL GG RAMLI NO 28 RT 5 RW 4 KEL KEBON PISANG KEC SUMUR BANDUNG KOTA BANDUNG",
                    "no_telp_pelapor": "0224236896",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AKHIR PLN TGL 27.01.23 = 3954 ST AKHIR PELANGGAN TGL 01.02.23 = 3690 REKENING BELUM DILUNASI MENUNGGU KOREKSI. PERSIL KOSONG. KONDISI APP SULIT DIJANGKAU. PETUGAS CATER DATANG MENCATAT NAMUN TIDAK SESUAI DAN TIDAK DIKETAHUI DATANG. IDPEL 535510436931",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020102475",
                    "waktu_lapor": "01/02/2023 10:17:01",
                    "waktu_response": "01/02/2023 10:36:43",
                    "waktu_recovery": "01/02/2023 10:38:44",
                    "durasi_response_time": 1182,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad haji hamdyah",
                    "alamat_pelapor": "cabang tiga ngali",
                    "no_telp_pelapor": "6285333239165",
                    "keterangan_pelapor": "tiang listriknya tidak kondusif lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WOHA"
                },
                {
                    "no_laporan": "K5423020102477",
                    "waktu_lapor": "01/02/2023 10:17:08",
                    "waktu_response": "01/02/2023 10:31:41",
                    "waktu_recovery": "01/02/2023 10:54:03",
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKHWAN",
                    "alamat_pelapor": "JL NUSA INDAH 6 GG 1 RT 3/3 KEL MALAKA JAYA KEC DURENSAWIT JAKTIM",
                    "no_telp_pelapor": "081213151124",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 22 KWH. NO TOKEN : 3148 0566 5847 6775 8230 DAN  0834 1442 8783 9853 9887",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102478",
                    "waktu_lapor": "01/02/2023 10:17:10",
                    "waktu_response": "01/02/2023 10:19:37",
                    "waktu_recovery": "01/02/2023 10:45:07",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 1530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Haryani Saputri",
                    "alamat_pelapor": "Jalan Cempaka 1",
                    "no_telp_pelapor": "6281574689536",
                    "keterangan_pelapor": "tidak seimbangan antara kwh dengan penagihan tiap bulanya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020102481",
                    "waktu_lapor": "01/02/2023 10:17:18",
                    "waktu_response": "01/02/2023 10:19:54",
                    "waktu_recovery": "01/02/2023 11:03:39",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 2625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elwani",
                    "alamat_pelapor": "JL PER LENGKONG GUDANG KAV-B/142",
                    "no_telp_pelapor": "6289637155346",
                    "keterangan_pelapor": "pembayaran mahal,kwh hanya 900",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102482",
                    "waktu_lapor": "01/02/2023 10:17:22",
                    "waktu_response": "01/02/2023 11:16:36",
                    "waktu_recovery": "01/02/2023 12:25:18",
                    "durasi_response_time": 3554,
                    "durasi_recovery_time": 4122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibnu sadam khusairi",
                    "alamat_pelapor": "jln raya Setu GG haji Gason RT 02 RW 01 cinyogsog",
                    "no_telp_pelapor": "6285156222581",
                    "keterangan_pelapor": "beli isi token,,di isi gagal terus tokenya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020102483",
                    "waktu_lapor": "01/02/2023 10:17:22",
                    "waktu_response": "01/02/2023 10:45:20",
                    "waktu_recovery": "01/02/2023 13:32:31",
                    "durasi_response_time": 1678,
                    "durasi_recovery_time": 10031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yulisdawati",
                    "alamat_pelapor": "dalam koto rt 02 RW 02 Padang besi",
                    "no_telp_pelapor": "6283121742597",
                    "keterangan_pelapor": "pada saat pembelian token listrik di seluruh outlet selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020102488",
                    "waktu_lapor": "01/02/2023 10:17:34",
                    "waktu_response": "01/02/2023 10:31:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 852,
                    "durasi_recovery_time": 33944759,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG ",
                    "alamat_pelapor": "DN MANGGEH ANYAR JL ANGGREK NO.9 PERUM BUKIT GRIYA MULYA RT 2 RW 13 DS MANGGEH ANYAR KEC KARANG ANYAR KAB KARANG ANYAR, JATENG (BELAKANG SEKOLAHAN MTSN KARANG ANYAR)",
                    "no_telp_pelapor": "081393000822",
                    "keterangan_pelapor": "MUTASI_K (G9923020188129:padam) - MOHON PERIKSA APP PRABAYAR SISA KWH 114.94 TIDAK BERKURANG SEJAK 30 JAN 23  (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANGANYAR"
                },
                {
                    "no_laporan": "K5423020102489",
                    "waktu_lapor": "01/02/2023 10:17:39",
                    "waktu_response": "01/02/2023 10:21:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 33945393,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "DN KAMPUNG BARU RT./RW. NO. DS LABAN LOMBOK KEC TERINGGABAYA KAB LOMBOK TIMUR ACUAN DEPAN MASJID KAMPUNG BARU",
                    "no_telp_pelapor": "081247952634",
                    "keterangan_pelapor": "MUTASI_K (G9923020188116:token) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 12.49 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020102490",
                    "waktu_lapor": "01/02/2023 10:17:42",
                    "waktu_response": "01/02/2023 10:22:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 33945334,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antonius Mario Sacceria Siga",
                    "alamat_pelapor": "DS NILA 86451 No.0 RT. RW.",
                    "no_telp_pelapor": "6281236019156",
                    "keterangan_pelapor": "MUTASI_K (G9923020188117:kabel listrik jatuh ) - kabel listrik jatuh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5423020102494",
                    "waktu_lapor": "01/02/2023 10:17:53",
                    "waktu_response": "01/02/2023 10:46:15",
                    "waktu_recovery": "01/02/2023 11:46:57",
                    "durasi_response_time": 1702,
                    "durasi_recovery_time": 3642,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDY SETIAWAN",
                    "alamat_pelapor": "Dusun Kebonsari igir igir RT4 RW8 ",
                    "no_telp_pelapor": "6285311155411",
                    "keterangan_pelapor": "Pembayaran listrik pasca bayar untuk tagihan bulan ini sangat tidak normal, mohon dicek. karna pemakaian nya sama saja seperti bulan kemarin",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020102495",
                    "waktu_lapor": "01/02/2023 10:18:05",
                    "waktu_response": "01/02/2023 10:40:51",
                    "waktu_recovery": "01/02/2023 10:47:13",
                    "durasi_response_time": 1366,
                    "durasi_recovery_time": 382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL",
                    "alamat_pelapor": "SETEMPAT ALFAMART PANGRAGAJIAN JL MARIBAYA KP.PANGRAGAJIAN RT 3/8 DS KAYU AMBON KEC LEMBANG BANDUNG BARAT. PINGGIR PUSDIKAJEN",
                    "no_telp_pelapor": "089662921981",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 886.35 PTL TIDAK PADAM NO TOKEN 26385025076545824148",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102496",
                    "waktu_lapor": "01/02/2023 10:17:59",
                    "waktu_response": "01/02/2023 10:18:29",
                    "waktu_recovery": "01/02/2023 10:26:56",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tomie",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102497",
                    "waktu_lapor": "01/02/2023 10:18:10",
                    "waktu_response": "01/02/2023 10:42:28",
                    "waktu_recovery": "01/02/2023 10:56:11",
                    "durasi_response_time": 1458,
                    "durasi_recovery_time": 823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ganu saputra",
                    "alamat_pelapor": "jln. taman kaya",
                    "no_telp_pelapor": "6285264470501",
                    "keterangan_pelapor": "Butuh percepatan perluasan jaringan perumahan karna unit yg sudah terbangun udh 32 unit dari jumlah total 50 unit\\nmohon di sampaikan pada bagian terkait nya bapak/ibu PLN terhormat, karna kami juga udh di desak sama pihak konsumen perumahan buat di masukan meteran karna rumah ingin di tempati tapi kwh listrik belum masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020102499",
                    "waktu_lapor": "01/02/2023 10:18:31",
                    "waktu_response": "01/02/2023 10:20:03",
                    "waktu_recovery": "01/02/2023 22:00:48",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 42045,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ILMA",
                    "alamat_pelapor": "JLN HAJI MUGENI III RT 001 RW 06 NO 10A, KELURAHAN PISANGAN TIMUR, KECAMATAN PULOGADUNG JAKARTA TIMUR 13230.",
                    "no_telp_pelapor": "085692851135",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 59.744, ST APP TGL 01/02/2023 = 59.570. REK BELUM DILUNASI. (DIHUNI, BERPAGAR, TERKUNCI, MUDAH DIJANKAU PETUGAS, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.VICKO.LC TGL. 01/02/2023 JAM 15:16 DENGAN ID TIKET 12G0AA2.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102500",
                    "waktu_lapor": "01/02/2023 10:18:31",
                    "waktu_response": "01/02/2023 10:19:33",
                    "waktu_recovery": "01/02/2023 10:59:19",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 2386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RELITA",
                    "alamat_pelapor": "JL TENGKI RT 4 RW 5 NO 112 KEL SEPANJANG JAYA KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "085215440703",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM  SISA  7183  KWH // UPDATE ALAMAT CC.54.ADAM_BUKHORI 10:24",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020102502",
                    "waktu_lapor": "01/02/2023 10:18:48",
                    "waktu_response": "01/02/2023 10:23:18",
                    "waktu_recovery": "01/02/2023 10:32:23",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 545,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NINGSIH",
                    "alamat_pelapor": "KP BEBEK   RT-1 / RW-3 NO 183 KEL KEDAUNG BARU KC NEGLASARI KOTA TANGGERANG ",
                    "no_telp_pelapor": "02154373849",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 2023= 12757, APP TGL 01/02/23= 12415. MOHON AGAR PERIHAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100303",
                    "waktu_lapor": "01/02/2023 10:19:36",
                    "waktu_response": "01/02/2023 10:36:18",
                    "waktu_recovery": "01/02/2023 13:46:57",
                    "durasi_response_time": 1002,
                    "durasi_recovery_time": 11439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURMA",
                    "alamat_pelapor": "JL KEMANTREN GG II  NO36B RT-3 / RW-3 KEL BANUDNG REJO SARI KEC SUKUN KOTA MALANG. DIDEKAT MUSHOLA NISTA HULJANAH ",
                    "no_telp_pelapor": "6285778105088",
                    "keterangan_pelapor": "1 APP TIDAK BISA MEMBELI PULSA KARENA SUDAH BATAS MAKSIMUM PEMBELIAN, PTL MENYALA SISA KWH 16,2",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020102508",
                    "waktu_lapor": "01/02/2023 10:19:37",
                    "waktu_response": "01/02/2023 10:35:38",
                    "waktu_recovery": "01/02/2023 10:54:45",
                    "durasi_response_time": 961,
                    "durasi_recovery_time": 1147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mahmun Qoriyah",
                    "alamat_pelapor": "JL LINTAS SELATAN TPI Ds.NANGA TEPUAI Kec.H No.0 RT. RW.",
                    "no_telp_pelapor": "6285246549140",
                    "keterangan_pelapor": "token listrik baru beli dimasukkan usang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PUTUSSIBAU"
                },
                {
                    "no_laporan": "K5423020102510",
                    "waktu_lapor": "01/02/2023 10:19:40",
                    "waktu_response": "01/02/2023 10:44:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1486,
                    "durasi_recovery_time": 33943999,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "adzra",
                    "alamat_pelapor": "Jl. Manjahlega No.169 A",
                    "no_telp_pelapor": "6281314237982",
                    "keterangan_pelapor": "MUTASI_K (G9923020188176:gangguang) - kabel jlr terkekupas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020102518",
                    "waktu_lapor": "01/02/2023 10:20:29",
                    "waktu_response": "01/02/2023 11:08:28",
                    "waktu_recovery": "01/02/2023 12:06:08",
                    "durasi_response_time": 2879,
                    "durasi_recovery_time": 3460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Patar Dean Otto manalu",
                    "alamat_pelapor": "JL PURNAWIRAWAN",
                    "no_telp_pelapor": "6281213456058",
                    "keterangan_pelapor": "selamat pagi..saya pingin bertanya tentang tanggal brapa ke tanggal berapa hitungan tagihan listrik. karna kebetulan rumah saya kosong sejak tgl. 21 Desember 2022 sampai sekarang. . bln lalu tagihan sekitar 300 an  RB. dan bln ini tagihan juga 300 an ribu padahal manusia ga ada di rmh. jadi kenapa tagihan listrik saya sama dgn bln lalu. mohon penjelasan nya. trima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020102520",
                    "waktu_lapor": "01/02/2023 10:20:44",
                    "waktu_response": "01/02/2023 10:41:01",
                    "waktu_recovery": "01/02/2023 10:47:19",
                    "durasi_response_time": 1217,
                    "durasi_recovery_time": 378,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE NUR ZAMAN ",
                    "alamat_pelapor": "JL MARIBAYA LANGENSARI NO 141 RT 3 / RW 2 ",
                    "no_telp_pelapor": "0895402063299",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 415.38 KWH. CC.54.NURASIYAH.CSOI. TGL 01/02/23. PELANGGAN LAPOR KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102522",
                    "waktu_lapor": "01/02/2023 10:20:49",
                    "waktu_response": "01/02/2023 10:22:22",
                    "waktu_recovery": "01/02/2023 11:58:16",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 5754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LANI",
                    "alamat_pelapor": "PR RUKO TABESPOT BLOK G3 NO.12 RT.0 RW.0, PAGEDANGAN, PAGEDANGAN, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "02155787013",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PS (L/23.000 VA) MELALUI PLN 123 DENGAN NO REG 5662029006096  DIPERUNTUKAN UNTUK ACARA PESTA  PADA TGL 25/2/23 PUKUL 05:00 WIB MOHON DALAM PELAKSANAAN DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102528",
                    "waktu_lapor": "01/02/2023 10:21:06",
                    "waktu_response": "01/02/2023 10:35:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 860,
                    "durasi_recovery_time": 33944539,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya juliawan",
                    "alamat_pelapor": "PR BALI GARDEN CITY VIEW, AWILIGAR No.0 RT.0 RW.0 CIMENYAN",
                    "no_telp_pelapor": "62818631510",
                    "keterangan_pelapor": "MUTASI_K (G9923020188132:periksa ) - layar kwh ada tulisan \\\"periksa\\\" ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020102530",
                    "waktu_lapor": "01/02/2023 10:21:10",
                    "waktu_response": "01/02/2023 10:25:38",
                    "waktu_recovery": "01/02/2023 14:55:29",
                    "durasi_response_time": 268,
                    "durasi_recovery_time": 16191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL POROS BAHOMAKMUR  DN BAHOMAKMUR NO. RT.0 RW.0, DS BAHO MAKMUR, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH. DEKAT PINTU GERBANG PERBATASAN DS BAHOMAKMUR  DAN DS KEREA ",
                    "no_telp_pelapor": "081342642113",
                    "keterangan_pelapor": "TGL 23/11/22 PEMBAYARAN  PROSES PD ( R1MT/900 VA- R1T/1300VA) DENGAN NO AGENDA 312119922211231064 DAN NO REG 3121115010834. BP DAN UJL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. || CC.54.AGUSTINUS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020102532",
                    "waktu_lapor": "01/02/2023 10:21:23",
                    "waktu_response": "01/02/2023 11:13:12",
                    "waktu_recovery": "01/02/2023 11:25:43",
                    "durasi_response_time": 3109,
                    "durasi_recovery_time": 751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HAERUDIN",
                    "alamat_pelapor": "DN KP. DALEM LAUK HELER No.",
                    "no_telp_pelapor": "6287750709625",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020102533",
                    "waktu_lapor": "01/02/2023 10:21:26",
                    "waktu_response": "01/02/2023 10:31:22",
                    "waktu_recovery": "01/02/2023 10:54:17",
                    "durasi_response_time": 596,
                    "durasi_recovery_time": 1375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laila majrasi",
                    "alamat_pelapor": "Jl. Bintara I No.35",
                    "no_telp_pelapor": "6281933619736",
                    "keterangan_pelapor": "isi token gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102534",
                    "waktu_lapor": "01/02/2023 10:21:26",
                    "waktu_response": "01/02/2023 11:45:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5034,
                    "durasi_recovery_time": 33940345,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL PLUIT KARANG BARAT No. PLUIT",
                    "no_telp_pelapor": "6281806873126",
                    "keterangan_pelapor": "Token Gagal Reload / KWH Gagal Reload Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102537",
                    "waktu_lapor": "01/02/2023 10:21:45",
                    "waktu_response": "01/02/2023 10:22:10",
                    "waktu_recovery": "01/02/2023 10:23:24",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "qilin",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102538",
                    "waktu_lapor": "01/02/2023 10:21:50",
                    "waktu_response": "01/02/2023 10:23:39",
                    "waktu_recovery": "01/02/2023 13:12:59",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 10160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALI ANWAR",
                    "alamat_pelapor": "KP GAGA  RT-6 / RW-4  NO 303 KEL SEMANAN KEC KALI DERES KOTA JAKARTA BARAT// DEPAN RAWA ",
                    "no_telp_pelapor": "085213103388",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 68.01 KWH. (PTL TIDAK MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102543",
                    "waktu_lapor": "01/02/2023 10:22:19",
                    "waktu_response": "01/02/2023 10:41:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1139,
                    "durasi_recovery_time": 33944187,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "elisabeth eirene",
                    "alamat_pelapor": "JL INDRAGIRI RAYA 108 A No.0 RT.0 RW.0 BUGANGAN",
                    "no_telp_pelapor": "628989519590",
                    "keterangan_pelapor": "MUTASI_K (G9923020188137:muncul periksa) - tertera PERIKSA mohon clear temper\\nterimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020102545",
                    "waktu_lapor": "01/02/2023 10:22:22",
                    "waktu_response": "01/02/2023 10:23:54",
                    "waktu_recovery": "01/02/2023 11:27:30",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 3816,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007288927",
                    "nama_pelapor": "IBU RIHANA",
                    "alamat_pelapor": "JL BUMI 1 NO.30 RT 1/12 KEL MEKARMUKTI KEC CIKARANG UTARA KAB BEKASI",
                    "no_telp_pelapor": "081294922945",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 23 = 27.373, ST APP TGL 01/02/23 = 27.106. RUMAH DIHUNI (BERPAGAR NAMUN TIDAK TERKUNCI). APP MUDAH DIJANGKAU. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERJADI KEMBALI. REK BELUM DILUNASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102546",
                    "waktu_lapor": "01/02/2023 10:22:31",
                    "waktu_response": "01/02/2023 10:32:34",
                    "waktu_recovery": "01/02/2023 14:35:24",
                    "durasi_response_time": 603,
                    "durasi_recovery_time": 14570,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Solkan",
                    "alamat_pelapor": "DS NGEMPLAK No. RT.5 RW.3",
                    "no_telp_pelapor": "6285226360118",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020102547",
                    "waktu_lapor": "01/02/2023 10:22:34",
                    "waktu_response": "01/02/2023 10:25:01",
                    "waktu_recovery": "01/02/2023 18:24:42",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 28781,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ZAINAL ",
                    "alamat_pelapor": "JL KAYU BESAR RT 10/12 NO 88 KEL TEGAL ALUR KEC KALIDERES JAKBAR (SETEMPAT TUKANG BURUNG)",
                    "no_telp_pelapor": "081381047878",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PB (R1MT/900 VA) DENGAN NO REG 5463012265686. TGL 01/02/23 BIAYA TELAH DILUNASI. MOHON DALAM PELAKSANAAN PETUGAS DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102548",
                    "waktu_lapor": "01/02/2023 10:22:35",
                    "waktu_response": "01/02/2023 10:59:17",
                    "waktu_recovery": "01/02/2023 12:52:34",
                    "durasi_response_time": 2202,
                    "durasi_recovery_time": 6797,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Subhan",
                    "alamat_pelapor": "JL BENTENG RAYA No.0 RT.0 RW.0 BENTENG",
                    "no_telp_pelapor": "6285216031300",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5223020100569",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_response": "01/02/2023 10:34:09",
                    "waktu_recovery": "01/02/2023 14:20:34",
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 13585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILFI ",
                    "alamat_pelapor": "JL AKIL KUSUMA DYA JATI KULON NO.0 RT.- RW.- KEL JATI KEC JATI KULON KAB KUDUS // DIPERTIGAAN DEKAT SAWAH ADA REKLAME KOSONG",
                    "no_telp_pelapor": "0247602442",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223013000917 = TERKAIT G5422122804353 DAN G5423010507941. SEBELUMNYA PELANGGAN PELAPORAN KWH METER TERSAMBAR PETIR KEMUDIAN DIWAKTU BERSAMAAN REKLAME ROBOH TERKENA ANGIN. YBS SUDAH MEMBUAT SURAT TERTULIS PADA TANGGAL 05/01/2023 KE UNIT MENGHENDAKI UNTUK PERGANTIAN KWH METER. PELANGGAN MENGHENDAKI INFORMASI APAKAH MATERIAL SUDAH TERSEDIA DAN KEPASTIAN TANGGAL PERGANTIAN KWH METER KAPAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. // PELANGGAN SUDAH DIHUBUNGI OLEH UNIT TSB DAN MENYAMPAIKAN MATERIAL SUDAH ADA. SESUAI INFORMASI PELANGGAN TIANG REKLAME SUDAH TERPASANG, MOHON TINDAK LANJUTNYA.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020102549",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_response": "01/02/2023 10:23:29",
                    "waktu_recovery": "01/02/2023 11:20:31",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 3422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusup hidayat",
                    "alamat_pelapor": "KK KRANJI A2 No.81 RT.000 RW.00 KRANJI",
                    "no_telp_pelapor": "6285729983380",
                    "keterangan_pelapor": "tidak bisa membeli pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020102552",
                    "waktu_lapor": "01/02/2023 10:23:09",
                    "waktu_response": "01/02/2023 10:24:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 33945212,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BURHANUDIN",
                    "alamat_pelapor": "PR RUKO PROMINENCE JL JALUR SUTERA BARAT RT-/RW- NO- KEL - KEC PINANG KOTA TANGERANG // DEPAN CINO TOWER / SETEMPAT TEMPAT PARKIR ",
                    "no_telp_pelapor": "081219435611",
                    "keterangan_pelapor": "MUTASI_K (G9923020188142:tlg cek) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 4778.74 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102553",
                    "waktu_lapor": "01/02/2023 10:23:11",
                    "waktu_response": "01/02/2023 10:24:16",
                    "waktu_recovery": "01/02/2023 10:41:20",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 1024,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002131337",
                    "nama_pelapor": "IBU DELA ",
                    "alamat_pelapor": "JL. KEMUNING 1 KK TMN CENTURY 2 BLOK F NO. 8 RT. 05/23 KEL. PEKAYON JAYA KEC. BEKASI SELATAN KOTA BEKASI (DALAM PERUM)  ",
                    "no_telp_pelapor": "082127080121",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN\\n/KURANG TAGIH, ST AK 56899 REK BULAN FEB 2023 : ST AK ACMT : 56899, (RUMAH TERKUNCI) REKENING BELUM DILUNASI.\\n/ KURANG TAGIH\\n, ST AK REK BULANXX 2022 : 4321 ST AK \\nACMT : 5321,(TUANGKAN KONDISI ANOMALI / HASIL VERIFIKASI PADA FOTO DI\\nACMT) REKENING \\nBELUM DILUNASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020102554",
                    "waktu_lapor": "01/02/2023 10:23:11",
                    "waktu_response": "01/02/2023 10:41:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1095,
                    "durasi_recovery_time": 33944179,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "elisabeth eirene",
                    "alamat_pelapor": "JL INDRAGIRI RAYA No.108 RT.4 RW.4 BUGANGAN",
                    "no_telp_pelapor": "628989519590",
                    "keterangan_pelapor": "MUTASI_K (G9923020188138:muncul periksa) - tertera PERIKSA mohon clear temper\\nterimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020102560",
                    "waktu_lapor": "01/02/2023 10:24:17",
                    "waktu_response": "01/02/2023 10:27:48",
                    "waktu_recovery": "01/02/2023 11:30:44",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 3776,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVIA",
                    "alamat_pelapor": "JALAN MAKMUR PASAR 7 TEMBUNG GANG TANJUNG 1, KECAMATAN PERCUT SEI TUAN",
                    "no_telp_pelapor": "089523666760",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 8215, ST AK 8626, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 8626. REK (BELUM DILUNASI). YBS KOMPLAIN TAGIHAN SAAT INI DAN INFO PELANGGAN DIHUNI, PETUGAS TIDAK DATANG,APP SULIT DIJANGKAU. 126100515413",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102561",
                    "waktu_lapor": "01/02/2023 10:24:28",
                    "waktu_response": "01/02/2023 10:24:55",
                    "waktu_recovery": "01/02/2023 10:26:51",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agustina",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102564",
                    "waktu_lapor": "01/02/2023 10:24:49",
                    "waktu_response": "01/02/2023 10:37:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 753,
                    "durasi_recovery_time": 33944423,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSLIH",
                    "alamat_pelapor": "JL- NO- RT/RW-  KEL PANGENJURUTENGAH KEC PURWOREJO KAB PURWOREJO JATENG ACUAN LOKASI : SMPN 33 PURWOREJO BELOK KIRI",
                    "no_telp_pelapor": "0248501360",
                    "keterangan_pelapor": "MUTASI_K (G9923020188875:Perlu penanganan Yantek. ) - MOHON UNTUK DI TINDAKLANJUTI PERPINDAHAN TIANG ISTRIK KARENA MENGHALANGI JALAN. PELANGGAN SELAKU PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWOREJO"
                },
                {
                    "no_laporan": "K5523020100311",
                    "waktu_lapor": "01/02/2023 10:24:53",
                    "waktu_response": "01/02/2023 10:25:57",
                    "waktu_recovery": "01/02/2023 12:02:34",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 5797,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL. -, PERUM. DARU INDAH BLOK K NO. 18 RT 000 RW02 KEL DARU KEC JAMBE TANGERANG, ACUAN LOKASI : DEKAT STASIUN ",
                    "no_telp_pelapor": "628161366991",
                    "keterangan_pelapor": "TERKAIT NO LAPOR : K5523012600771, MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PASANG BARU EX BONGKAR RAMPUNG (R1 / 450VA) DENGAN NOMER KTP : 3171076411720002, PEMOHON ADALAH PEMILIK PERSIL,INFO PELANGGAN, PELANGGAN ADA KONTAK/KOORDINASI DENGAN BP MUJI (081997203595) OKNUM PETUGAS (UNTUK MEMBANTU PASANG BARU) PELANGGAN SUDAH MEMBAYAR SEJUMLAH UANG DENGAN CARA DI TRANFERS KE REK BCA PRIBADI OKNUM PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102569",
                    "waktu_lapor": "01/02/2023 10:25:19",
                    "waktu_response": "01/02/2023 10:26:09",
                    "waktu_recovery": "01/02/2023 11:58:29",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 5540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT JAYA REAL PROPERTY",
                    "alamat_pelapor": "KK TATAKA PURI BLK C7 No.5 CURUG",
                    "no_telp_pelapor": "6281254365541",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102571",
                    "waktu_lapor": "01/02/2023 10:25:35",
                    "waktu_response": "01/02/2023 10:28:58",
                    "waktu_recovery": "01/02/2023 10:31:33",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "atang wijaya",
                    "alamat_pelapor": "KK SUKAMANAH BLOK 3 No.0 RT.000 RW.00 CISALAK",
                    "no_telp_pelapor": "6285211949186",
                    "keterangan_pelapor": "Tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020102575",
                    "waktu_lapor": "01/02/2023 10:25:50",
                    "waktu_response": "01/02/2023 10:57:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1900,
                    "durasi_recovery_time": 33943215,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wanangi Iwan",
                    "alamat_pelapor": "JL PENATARAN No. 7 RT. 1 RW. 3 STENDO",
                    "no_telp_pelapor": "628123457362",
                    "keterangan_pelapor": "MUTASI_K (G9923020188163:BUTUH PENAGAN TEKNIK) - di Meter muncul Periksa saya isi pulsa gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102576",
                    "waktu_lapor": "01/02/2023 10:25:50",
                    "waktu_response": "01/02/2023 10:33:35",
                    "waktu_recovery": "01/02/2023 11:55:42",
                    "durasi_response_time": 465,
                    "durasi_recovery_time": 4927,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "173186",
                    "nama_pelapor": "BP PITER",
                    "alamat_pelapor": "KK BINTARA ALAM PERMAI BLK D7 NO 3 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI. ",
                    "no_telp_pelapor": "08197230503",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 14032902380 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PADA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ). INFO PELANGGAN TIDAK BISA PEMBELIAN TOKEN NOMINAL 1.000.000. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN YBS TETAP MENGINGINKAN DITINDAKLANJUTI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102577",
                    "waktu_lapor": "01/02/2023 10:26:05",
                    "waktu_response": "01/02/2023 10:29:06",
                    "waktu_recovery": "01/02/2023 10:31:38",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kazukibaby223@gmail.com",
                    "alamat_pelapor": "JL.CIBANGUN KALER 2 RT/RW 01/12 KEL. CIHERANG KEC. CIBEUREUM KOTA TASIKMALAYA JAWABARAT  & MASUK GANG DEPAN WARUNG  ANDIN",
                    "no_telp_pelapor": "085721539493",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM SISA 129 KWH",
                    "media": "Email",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020102578",
                    "waktu_lapor": "01/02/2023 10:26:16",
                    "waktu_response": "01/02/2023 10:37:24",
                    "waktu_recovery": "01/02/2023 15:08:08",
                    "durasi_response_time": 668,
                    "durasi_recovery_time": 16244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI",
                    "alamat_pelapor": "JL BATU INTAN BLOK I.18  NO 3481 RT65/25 KEL SAKO KEC SAKO KOTA PALEMBANG",
                    "no_telp_pelapor": "081215380084",
                    "keterangan_pelapor": "TGL 01/10/22 PENANGANAN GANGGUAN MCB TERBAKAR OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. NO LG DIBERIKAN, MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020102584",
                    "waktu_lapor": "01/02/2023 10:26:38",
                    "waktu_response": "01/02/2023 10:45:34",
                    "waktu_recovery": "01/02/2023 13:15:36",
                    "durasi_response_time": 1136,
                    "durasi_recovery_time": 9002,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRI ",
                    "alamat_pelapor": "JL UNTUNG SURAPATI NO- RT 1 RW- KEL JONE KEC TANAH GROGOT KAB PASER ACUAN LOKASI DKT PENTASHOP (GUDANG NABATI)",
                    "no_telp_pelapor": "08125431260",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 45 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K5423020102585",
                    "waktu_lapor": "01/02/2023 10:26:30",
                    "waktu_response": "01/02/2023 10:35:22",
                    "waktu_recovery": "01/02/2023 10:51:23",
                    "durasi_response_time": 532,
                    "durasi_recovery_time": 961,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ELVIS MANUKOA",
                    "alamat_pelapor": "JL JL JAMBU No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281339483399",
                    "keterangan_pelapor": "selamat Siang, Tiga hari yg lalu pada tgl 29 januari isi token 100.000 namun pada tgl 1 pebuari sisa token 1.55. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020102587",
                    "waktu_lapor": "01/02/2023 10:26:59",
                    "waktu_response": "01/02/2023 10:55:35",
                    "waktu_recovery": "01/02/2023 11:07:27",
                    "durasi_response_time": 1716,
                    "durasi_recovery_time": 712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ady Jaya Pratama",
                    "alamat_pelapor": "JL LINGKAR KAMPUS, LRG. PELANGI,",
                    "no_telp_pelapor": "6281274893936",
                    "keterangan_pelapor": "MOHON DI TINDAK LANJUTI DAN INFORMASI TERKAIT PRIHAL PENGEMBALIAN DANA RESTITUSI YANG MANA BERKAS NYA TELAH DI SELESAI DI ULP TERKAIT PADA TANGGAL 28 November 2022 NAMUN SAMPAI DENGAN SAAT INI BELUM ADA INFORMASI TERKAIT PRIHAL TERSEBUT UNTUK ITU MOHON INFORMASI DARI ULP TERKAIT SUDAH SAMPAI STATUS TINDAK LANJUT NYA ADAPUN NO AGENDA NYA ADALAH SEBAGAI BERIKUT: \\n111159912208293134",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102588",
                    "waktu_lapor": "01/02/2023 10:27:19",
                    "waktu_response": "01/02/2023 10:30:53",
                    "waktu_recovery": "01/02/2023 12:13:20",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 6147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA",
                    "alamat_pelapor": "JL PER TMN KIRANA S BLOK H22/07 KEL PESANGRAHAN KEC SOLEAR ",
                    "no_telp_pelapor": "02159893721",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT UNTUK TERKAIT INFORMASI TAGIHAN UNTUK DILAKUKAN INFORMASI DI NO TELFON PELANGGAN 085285014501 TIDAK DI BERIKAN PADA TETANGGA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100290",
                    "waktu_lapor": "01/02/2023 10:27:47",
                    "waktu_response": "01/02/2023 10:50:23",
                    "waktu_recovery": "01/02/2023 14:11:04",
                    "durasi_response_time": 1356,
                    "durasi_recovery_time": 12041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP KADER JAYA",
                    "alamat_pelapor": "JL KESATRIAN 9 NO 10 RT 17/3 KEL KEBON MANGGIS KEC MATRAMAN JAKTIM / LOKASI ASRAMA TENTARA ",
                    "no_telp_pelapor": "081389899007",
                    "keterangan_pelapor": "MOHON BANTU TINDAKLANJUT, PELANGGAN ID PEL 544101306399 MENGELUHKAN SEJAK 1 BULAN LALU DILAKUKAN MIGRASI KE PRABAYAR SECARA SEPIHAK KARENA TUNGGAKAN TAGLIS, PELANGGAN BERKEBERATAN  DAN MENGELUHKAN SAAT PROSES MIGRASI DILAKUKAN KONDISI PTL SEDANG KOSONG DAN TIDAK ADA KONFIRMASI TERLEBIH DAHULU SEBLUMNYA. MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020102597",
                    "waktu_lapor": "01/02/2023 10:27:46",
                    "waktu_response": "01/02/2023 10:48:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1259,
                    "durasi_recovery_time": 33943740,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wulandarie indah",
                    "alamat_pelapor": "Jl. Lurah Suntara No.18",
                    "no_telp_pelapor": "6285716379084",
                    "keterangan_pelapor": "MUTASI_K (G9923020188146:mcb terbakar) - terbakar\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020102598",
                    "waktu_lapor": "01/02/2023 10:28:01",
                    "waktu_response": "01/02/2023 10:28:31",
                    "waktu_recovery": "01/02/2023 10:29:26",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 55,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102599",
                    "waktu_lapor": "01/02/2023 10:28:06",
                    "waktu_response": "01/02/2023 11:19:50",
                    "waktu_recovery": "01/02/2023 11:40:38",
                    "durasi_response_time": 3104,
                    "durasi_recovery_time": 1248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Apriansyah",
                    "alamat_pelapor": "DS PRABUMULIH 2 No.",
                    "no_telp_pelapor": "6282377239855",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA BELITI"
                },
                {
                    "no_laporan": "K5423020102604",
                    "waktu_lapor": "01/02/2023 10:28:25",
                    "waktu_response": "01/02/2023 10:34:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 376,
                    "durasi_recovery_time": 33944584,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "146146",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL KPBD NO. 24 RT-9 RW-1 KEL. SUKANBUMI SELATAN KEC. KEBON JERUK JAKARTA BARAT 11560 (SEBELUM SMK 45).",
                    "no_telp_pelapor": "08119770012",
                    "keterangan_pelapor": "MUTASI_K (G9923020188139:urgent) - PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 32902039067 DAN SISA 36 KWH. NO TOKEN 3100 4418 1888 3027 0120",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102606",
                    "waktu_lapor": "01/02/2023 10:28:25",
                    "waktu_response": "01/02/2023 10:31:58",
                    "waktu_recovery": "01/02/2023 10:59:32",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 1654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suwarno",
                    "alamat_pelapor": "JL WONOSAREN RT.0 RW.0 WONOSAREN",
                    "no_telp_pelapor": "6285867012111",
                    "keterangan_pelapor": "mau mengubah tipe R1M ke R1",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102608",
                    "waktu_lapor": "01/02/2023 10:28:39",
                    "waktu_response": "01/02/2023 10:50:36",
                    "waktu_recovery": "01/02/2023 13:45:44",
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 10508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Agustyaningsih",
                    "alamat_pelapor": "Jl. Sidotopo V No.2 B",
                    "no_telp_pelapor": "6283849770195",
                    "keterangan_pelapor": "Tagihan bulan ini naik hingga 170rb dari tagihan sebelumnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5423020102609",
                    "waktu_lapor": "01/02/2023 10:28:52",
                    "waktu_response": "01/02/2023 11:16:45",
                    "waktu_recovery": "01/02/2023 11:38:45",
                    "durasi_response_time": 2873,
                    "durasi_recovery_time": 1320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBNU SADAM ",
                    "alamat_pelapor": "JL RAYA SETU GG H GASON RT-2 / RW-1 NO.105 DN CINYOSOG DESA PASIR ANGIN KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "085156222581",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 139.77 KWH. NO TOKEN 69081877899448438991",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020102610",
                    "waktu_lapor": "01/02/2023 10:28:49",
                    "waktu_response": "01/02/2023 10:34:42",
                    "waktu_recovery": "01/02/2023 10:38:35",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 233,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abian Blitar",
                    "alamat_pelapor": "JL DSN SANANKULON KEC SANAN No.",
                    "no_telp_pelapor": "6285656794668",
                    "keterangan_pelapor": "mohon maaf pak pelanggan dengan nomor meter 56216176133  sudah pengajuan pindah tarif berkas sudah di pln sudah 6 bulan lebih blm ada tindak lanjutnya sampai sekarang... moion bantuanya termakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020102613",
                    "waktu_lapor": "01/02/2023 10:29:12",
                    "waktu_response": "01/02/2023 10:32:46",
                    "waktu_recovery": "01/02/2023 11:05:41",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 1975,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sharif",
                    "alamat_pelapor": "cempaka baru VII/43 rt2 rw7",
                    "no_telp_pelapor": "6281212229693",
                    "keterangan_pelapor": "sy mengajukan turun daya, tp blm ada yg dateng/ nelpon dri pihak pln, sy mohon dri pihak pln berkenan utk  membantu secepatnya dlm proses penurunan daya nya, no 541309922301313579",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102616",
                    "waktu_lapor": "01/02/2023 10:29:37",
                    "waktu_response": "01/02/2023 11:15:13",
                    "waktu_recovery": "01/02/2023 14:50:41",
                    "durasi_response_time": 2736,
                    "durasi_recovery_time": 12928,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NOVIZA FAJRIA",
                    "alamat_pelapor": "JL KALUMBUK No. RT.4 RW.3 KALUMBUK",
                    "no_telp_pelapor": "628119691993",
                    "keterangan_pelapor": "Lorong depan tk aisyah kalumbuk, gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5423020102621",
                    "waktu_lapor": "01/02/2023 10:30:36",
                    "waktu_response": "01/02/2023 10:31:04",
                    "waktu_recovery": "01/02/2023 10:31:50",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 46,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dewi",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102622",
                    "waktu_lapor": "01/02/2023 10:30:42",
                    "waktu_response": "01/02/2023 10:45:48",
                    "waktu_recovery": "01/02/2023 10:47:09",
                    "durasi_response_time": 906,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dinda dwi",
                    "alamat_pelapor": "LR 4 BALUN KESEHATAN RT.0 RW.0 BALUN",
                    "no_telp_pelapor": "6281228353979",
                    "keterangan_pelapor": "tagihan listrik naik mendadak (tolong periksa kWh nya)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K5323020100294",
                    "waktu_lapor": "01/02/2023 10:31:39",
                    "waktu_response": "01/02/2023 10:49:20",
                    "waktu_recovery": "01/02/2023 10:53:07",
                    "durasi_response_time": 1061,
                    "durasi_recovery_time": 227,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERWIN",
                    "alamat_pelapor": "JL CILENGKRANG I NO 25 RT 4 RW 6 KEL CISURUPAN KEC CIBIRU KOTA BANDUNG",
                    "no_telp_pelapor": "081394318000",
                    "keterangan_pelapor": "NO METER 60015668480 TIDAK BISA BELI TOKEN PTL MENYALA SISA 37 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5323020100295",
                    "waktu_lapor": "01/02/2023 10:31:54",
                    "waktu_response": "01/02/2023 10:48:53",
                    "waktu_recovery": "01/02/2023 10:52:40",
                    "durasi_response_time": 1019,
                    "durasi_recovery_time": 227,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000039188",
                    "nama_pelapor": "PA RIZAL",
                    "alamat_pelapor": "JL. RAYA LEMBANG, GG. GEBEO RT 2 RW 5 DS. JAYAGIRI KEC. LEMBANG KAB. BANDUNG BARAT / SETEMPAT TOKO ALFAMART, DEPAN RM ASEP STROBERI LEMBANG",
                    "no_telp_pelapor": "081294659217",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 124.92 KWH, NO TOKEN : 3442 5208 4089 3218 2463 DAN 6494 0330 0854 1271 4843, IDPEL 535890240233",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102638",
                    "waktu_lapor": "01/02/2023 10:31:47",
                    "waktu_response": "01/02/2023 10:51:08",
                    "waktu_recovery": "01/02/2023 11:03:20",
                    "durasi_response_time": 1161,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZHARI",
                    "alamat_pelapor": "JL PASAR 1 REL GG MESJID No.0 0",
                    "no_telp_pelapor": "6281263962307",
                    "keterangan_pelapor": "kWh meter saya tidak bisa di isi token beberapa kali selalu gagal . ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102640",
                    "waktu_lapor": "01/02/2023 10:31:51",
                    "waktu_response": "01/02/2023 10:33:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 33944630,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya juliawan",
                    "alamat_pelapor": "PR CHERRYFIELD CLUSTER GRAND CELESTE No.0 RT.0 RW.0 BLOK 88 F",
                    "no_telp_pelapor": "62818631510",
                    "keterangan_pelapor": "MUTASI_K (G9923020188135:mohon dibantu dilakukan pemeriksaan) - mcb kwh dol",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020102642",
                    "waktu_lapor": "01/02/2023 10:31:58",
                    "waktu_response": "01/02/2023 11:00:24",
                    "waktu_recovery": "01/02/2023 11:15:43",
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede rohmah",
                    "alamat_pelapor": "kp cisomang tengah rt 01/09 no 55",
                    "no_telp_pelapor": "6283141239773",
                    "keterangan_pelapor": "pengisian tok3n pulsa selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020102646",
                    "waktu_lapor": "01/02/2023 10:32:06",
                    "waktu_response": "01/02/2023 11:55:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4983,
                    "durasi_recovery_time": 33939756,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad",
                    "alamat_pelapor": "KP BOJONG SARI No.0 RT.004 RW.04 CIAPUS",
                    "no_telp_pelapor": "6283811182004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188413:perlu penanganan yantek) - listrik rumah saya tegangannya rendah, ketika dicek rata rata hanya 170V. Jadi lampu, kipas angin dan kulkas sering redup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5523020100319",
                    "waktu_lapor": "01/02/2023 10:32:15",
                    "waktu_response": "01/02/2023 10:35:35",
                    "waktu_recovery": "01/02/2023 10:46:53",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VALENTINO ",
                    "alamat_pelapor": "JL BATAKTE RT 7 RW 2 KEL BATAKTE KEC KUPANG BARAT KAB KUPANG NTT ,MASUK DARI SAMPING PUSKESMAS,DEKAT KANTOR LURAH BATAKTE ",
                    "no_telp_pelapor": "082159063243",
                    "keterangan_pelapor": "SISA PULSA TIDAK BERKURANG SEJAK 1 MINGGU LALU,PTL NYALA NORMAL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5323020100296",
                    "waktu_lapor": "01/02/2023 10:32:12",
                    "waktu_response": "01/02/2023 10:51:04",
                    "waktu_recovery": "01/02/2023 13:45:23",
                    "durasi_response_time": 1132,
                    "durasi_recovery_time": 10459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZKI",
                    "alamat_pelapor": "JL BLOK SONGO 0 0 RT-0 / RW-0",
                    "no_telp_pelapor": "083152989338",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 32161971455 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH TIDAK MENGETAHUI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTAPINANG"
                },
                {
                    "no_laporan": "K5423020102648",
                    "waktu_lapor": "01/02/2023 10:32:14",
                    "waktu_response": "01/02/2023 10:48:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 961,
                    "durasi_recovery_time": 33943770,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Safi'i",
                    "alamat_pelapor": "DS SERUPA INDAH No.0 RT.1 RW.2",
                    "no_telp_pelapor": "6285357485405",
                    "keterangan_pelapor": "MUTASI_K (G9923020188145:gangguan) - mohon di bantu pak konek tor kebakar \\nposko Pakuan ratu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020102655",
                    "waktu_lapor": "01/02/2023 10:33:03",
                    "waktu_response": "01/02/2023 10:33:31",
                    "waktu_recovery": "01/02/2023 10:34:23",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "risky",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102657",
                    "waktu_lapor": "01/02/2023 10:33:21",
                    "waktu_response": "01/02/2023 10:53:41",
                    "waktu_recovery": "01/02/2023 12:20:05",
                    "durasi_response_time": 1220,
                    "durasi_recovery_time": 5184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0903260",
                    "nama_pelapor": "BP SANTANI ",
                    "alamat_pelapor": "JL IMAM BONJOL RAYA  NO. 61  BLOK N RT 1 /- KEL /KEC KARAWACI TANGERANG // SETEMPAT RUKO SEBRANG PABRIK SINTA ",
                    "no_telp_pelapor": "02159587452",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR , KARENA SALAH SATU ANGKA PADA DISPLAY TIDAK JELAS ( TERPUTUS ) PTL TIDAK PADAM . ID METER 32902261984",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102660",
                    "waktu_lapor": "01/02/2023 10:33:36",
                    "waktu_response": "01/02/2023 10:57:48",
                    "waktu_recovery": "01/02/2023 12:19:55",
                    "durasi_response_time": 1452,
                    "durasi_recovery_time": 4927,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Soraya Kurnia putri",
                    "alamat_pelapor": "dsn. tanah los RT/RW 01/01 ",
                    "no_telp_pelapor": "6285749349413",
                    "keterangan_pelapor": "maaf. mau tanya nomer meter.nya kWh atas nama Masitah. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102663",
                    "waktu_lapor": "01/02/2023 10:33:48",
                    "waktu_response": "01/02/2023 11:36:29",
                    "waktu_recovery": "01/02/2023 11:43:51",
                    "durasi_response_time": 3761,
                    "durasi_recovery_time": 442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indrawati",
                    "alamat_pelapor": "JL P ANJASMORO L2/7 RT.0 RW.0 SMG BRT",
                    "no_telp_pelapor": "628164258420",
                    "keterangan_pelapor": "catat meter mandiri 61874 ditagihkan 61909",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020102665",
                    "waktu_lapor": "01/02/2023 10:33:51",
                    "waktu_response": "01/02/2023 11:38:36",
                    "waktu_recovery": "01/02/2023 12:00:35",
                    "durasi_response_time": 3885,
                    "durasi_recovery_time": 1319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yusran",
                    "alamat_pelapor": "DN TANAMONI No.0 RT.0 RW.0 SARUDU",
                    "no_telp_pelapor": "6282273591522",
                    "keterangan_pelapor": "Token Listrik tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASANGKAYU"
                },
                {
                    "no_laporan": "K5523020100322",
                    "waktu_lapor": "01/02/2023 10:34:13",
                    "waktu_response": "01/02/2023 11:02:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1691,
                    "durasi_recovery_time": 33942921,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NANDA",
                    "alamat_pelapor": "JL SWASA TENGAH PASAR IV GG MANGGA NO.- RT-- / RW-- KEL MABAR HILIR KEC MEDAN DELI KOTA MEDAN \\nLOKASI : DEKAT GROSIR RIAN ",
                    "no_telp_pelapor": "085359107281",
                    "keterangan_pelapor": "MUTASI_K (G9923020188171:c) - TGL  23/01/2023 PENANGANAN GANGGUAN APP TERTERA RUSAK (900 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G1223012300599 MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102667",
                    "waktu_lapor": "01/02/2023 10:34:07",
                    "waktu_response": "01/02/2023 10:35:43",
                    "waktu_recovery": "01/02/2023 12:07:58",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 5535,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zulay",
                    "alamat_pelapor": "JL GG. KARYA No. RT.0 RW.0 DUREN JAYA",
                    "no_telp_pelapor": "6285691385172",
                    "keterangan_pelapor": "ada kendala di kilomiter dan lampu indikator nya hidup lampu oren.\\ndan tambah boros banget.\\nmohon di cek kan.\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K3223020100138",
                    "waktu_lapor": "01/02/2023 10:34:20",
                    "waktu_response": "01/02/2023 10:36:52",
                    "waktu_recovery": "01/02/2023 11:55:21",
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 4709,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FANI ",
                    "alamat_pelapor": "JL.NUSANTARA POROS NO.17 RT.0/0  KEL WOSI KEC.  MANOKWARI BARAT, KAB. MANOKWARI, PAPUA BARAT ( DEPAN KANTOR BERITA ANTARA ) ",
                    "no_telp_pelapor": "81284623507",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, TGL 29/01/2023 PELANGGAN MENGAJUKAN PERMOHONAN TURUN DAYA ( R2T/3500VA- R1T/2200VA ) DENGAN NO AGENDA: 424109922301294565 DAN NO REG : 4241015020692 NAMUN BELUM BISA MELAKUKAN PEMBAYARAN KARENA STATUS PADA APLIKASI AP2T \\\"PERMOHONAN BELUM DISAHKAN MANAGER\\",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANOKWARI KOTA"
                },
                {
                    "no_laporan": "K5323020100302",
                    "waktu_lapor": "01/02/2023 10:34:29",
                    "waktu_response": "01/02/2023 11:12:10",
                    "waktu_recovery": "01/02/2023 11:15:56",
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DAVID ",
                    "alamat_pelapor": "JL RAYA SAMARANG NO 76 KEL CINTA ASIH KEC SAMARANG KAB GARUT / SEBRANG YAYASAN NURUL ILAHI ",
                    "no_telp_pelapor": "082118500500",
                    "keterangan_pelapor": "PETUGAS MELAKUKAN PENANGANAN GANGGUAN TGL (2 BULAN YANG LALU) DENGAN CARA SAMBUNG LANGSUNG. PTL MENYALA. PELANGGAN INGIN DINORMALKAN KEMBALI. IDPEL 532931826075",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LELES"
                },
                {
                    "no_laporan": "K5423020102673",
                    "waktu_lapor": "01/02/2023 10:34:35",
                    "waktu_response": "01/02/2023 10:38:34",
                    "waktu_recovery": "01/02/2023 10:54:52",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000665488",
                    "nama_pelapor": "IBU YUNITA",
                    "alamat_pelapor": "KK GRIYA CIBINONG INDAH1 BLOK  I NO.3 RT. 04/ - KEL. NAGGEWER KEC. CIBINONG KAB BOGOR JABAR (DEKAT POS RONDA RT 04)",
                    "no_telp_pelapor": "02129455029",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER KABEL SR  KARENA RENOVASI. PEMOHON SELAKU YANG DIKUASAKAN PERSIL TSB. TERKAIT K5423013005376 BELUM ADA TINDAKLANJUT HINGGA SAAT INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102674",
                    "waktu_lapor": "01/02/2023 10:34:45",
                    "waktu_response": "01/02/2023 11:12:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2273,
                    "durasi_recovery_time": 33942307,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDNA",
                    "alamat_pelapor": "DN SO'ONGAN No. RT.0 RW.0 DUNGKEK",
                    "no_telp_pelapor": "6282335353335",
                    "keterangan_pelapor": "MUTASI_K (G9923020188180:mohon bantuan) - tidak bisa diisi pulsa token keluar notifikasi melebihi batas padahal sudah tanggal 01/02/2023. Tolong dibantu Bapak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020102676",
                    "waktu_lapor": "01/02/2023 10:35:01",
                    "waktu_response": "01/02/2023 10:37:07",
                    "waktu_recovery": "01/02/2023 10:44:57",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 470,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025879108",
                    "nama_pelapor": "IBU MELIA ",
                    "alamat_pelapor": "JL PROKLAMASI NO 63 A RT 7 RW 3 KEL. PEGANGSAAN KEC. MENTENG JAKPUS ACUAN : SEBRANG TOKO BUKU IMANUEL ",
                    "no_telp_pelapor": "0213153036",
                    "keterangan_pelapor": "PELANGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA 12.6 KWH. NO TOKEN : 1596 2061 6843 9500 6625",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102677",
                    "waktu_lapor": "01/02/2023 10:35:01",
                    "waktu_response": "01/02/2023 11:04:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1771,
                    "durasi_recovery_time": 33942793,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "evankurniawannn1@gmail.com",
                    "alamat_pelapor": "JALAN PENDIDIKAN, KELURAHAN TEGAL REJO, KECAMATAN MEDAN PERJUANGAN",
                    "no_telp_pelapor": "082277742727",
                    "keterangan_pelapor": "MUTASI_K (G9923020188167:c) - TGL 31-01-2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEBRUARI 2023 TELAH DILUNASI MELALUI BANK BSI PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102679",
                    "waktu_lapor": "01/02/2023 10:35:06",
                    "waktu_response": "01/02/2023 10:38:57",
                    "waktu_recovery": "01/02/2023 10:57:18",
                    "durasi_response_time": 231,
                    "durasi_recovery_time": 1101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salmiyana",
                    "alamat_pelapor": "Rachita Garden 3 Blok C3/06",
                    "no_telp_pelapor": "6285255625744",
                    "keterangan_pelapor": "Mohon dibantu untuk mempercepat pemasangan listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020102681",
                    "waktu_lapor": "01/02/2023 10:35:33",
                    "waktu_response": "01/02/2023 10:35:55",
                    "waktu_recovery": "01/02/2023 10:37:04",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dina",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "nformasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102683",
                    "waktu_lapor": "01/02/2023 10:35:37",
                    "waktu_response": "01/02/2023 10:48:27",
                    "waktu_recovery": "01/02/2023 11:15:26",
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 1619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ema",
                    "alamat_pelapor": "PR TAMAN KARANG BAHAGIA A2 No.9 RT.0 KRGBAHAGIA",
                    "no_telp_pelapor": "6282299031416",
                    "keterangan_pelapor": "mcb lemah, jepret terus sudah ganti box bayar 350rb tetep masih jepret.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102684",
                    "waktu_lapor": "01/02/2023 10:35:44",
                    "waktu_response": "01/02/2023 10:43:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 481,
                    "durasi_recovery_time": 33944040,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mks Bbt",
                    "alamat_pelapor": "DN WOLOLORA KEC.BOLA KAB.SIKKA No.0 RT.11 RW.6 UMA UTA",
                    "no_telp_pelapor": "6281391715259",
                    "keterangan_pelapor": "MUTASI_K (G9923020188140:tegangan drop) - mohon di bantu penormalanya tegangan tidak normal di area berikut ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020102685",
                    "waktu_lapor": "01/02/2023 10:35:50",
                    "waktu_response": "01/02/2023 10:57:59",
                    "waktu_recovery": "01/02/2023 12:19:43",
                    "durasi_response_time": 1329,
                    "durasi_recovery_time": 4904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sugeng Setiawan, S. H.",
                    "alamat_pelapor": "KP KARANGASEM No. RT.0 RW.0",
                    "no_telp_pelapor": "6283847899333",
                    "keterangan_pelapor": "Geser Meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5123020100494",
                    "waktu_lapor": "01/02/2023 10:35:55",
                    "waktu_response": "01/02/2023 10:37:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33944403,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JESIKA",
                    "alamat_pelapor": "JL CIPULIR 1 NO16 RT 7 RW 4 KEL CIPULIR KEC KEBAYORAN LAMA JAKSEL / DEKAT PASAR CIDODOL",
                    "no_telp_pelapor": "081282232388",
                    "keterangan_pelapor": "MUTASI_K (G9923020188141:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 18.95\\n13173862448376231835, TIDAK ADA PETUGAS MELAKUKAN PEMBARUAN APP METER.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102689",
                    "waktu_lapor": "01/02/2023 10:36:03",
                    "waktu_response": "01/02/2023 10:40:30",
                    "waktu_recovery": "01/02/2023 10:51:04",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.Ibnu Qayim Abdhy",
                    "alamat_pelapor": "desa parhorboan paniaran' rumah Jonsius Nababan",
                    "no_telp_pelapor": "62811645539",
                    "keterangan_pelapor": "PSB belum selesai dipasang, sudah HT:  2 minggu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIBORONG-BORONG"
                },
                {
                    "no_laporan": "K5423020102693",
                    "waktu_lapor": "01/02/2023 10:36:15",
                    "waktu_response": "01/02/2023 10:42:08",
                    "waktu_recovery": "01/02/2023 10:46:42",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hanna Rouli",
                    "alamat_pelapor": "- - No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281393481506",
                    "keterangan_pelapor": "sudah membeli pulsa token, tetapi gagal terus. \\nmohon bantuannya. trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020102700",
                    "waktu_lapor": "01/02/2023 10:36:54",
                    "waktu_response": "01/02/2023 10:41:58",
                    "waktu_recovery": "01/02/2023 10:43:19",
                    "durasi_response_time": 304,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003387236",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "KP RANCABANGO JL. IR H.JUANDA RT.3/RW.15 KEL PANGLAYUNGA KEC CIPEDES KOTA TASIKMALAYA SETEMPAT ALFAMART",
                    "no_telp_pelapor": "0859144715050",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 304 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5123020100498",
                    "waktu_lapor": "01/02/2023 10:37:04",
                    "waktu_response": "01/02/2023 11:19:47",
                    "waktu_recovery": "01/02/2023 19:47:18",
                    "durasi_response_time": 2563,
                    "durasi_recovery_time": 30451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0107556",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "JL WONOKROMO SS NO 56 B RT4 RW5 KEL WONOKROMO KEC WONOKROMO KOTA SURABAYA / DEKAT MASJID ",
                    "no_telp_pelapor": "0317438371",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA , TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 BERIKUT BK  TELAH DILUNASI VIA PC POS \\tBANK TABUNGAN NEGARA , NAMUN PELANGGAN INFOKAN TIDAK MERASA MELUNASI TAGLIS JANUARI 2023 TERSEBUT. PTL MINTA DISAMBUNG KEMBALI, IDPEL TIDAK BISA DIENTRY KARENA ADA LAPORAN SEBELUMNYA VIA PLN MOBILE K5423013110317",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020102702",
                    "waktu_lapor": "01/02/2023 10:37:09",
                    "waktu_response": "01/02/2023 10:44:46",
                    "waktu_recovery": "01/02/2023 11:11:46",
                    "durasi_response_time": 457,
                    "durasi_recovery_time": 1620,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ady Jaya Pratama",
                    "alamat_pelapor": "DSN DAMAI DS GEUDONG TAMPU,",
                    "no_telp_pelapor": "6281271854200",
                    "keterangan_pelapor": "MOHON DI TINDAK LANJUTI TERKAIT PRIHAL PENYAMBUNGAN BARU YANG MANA TELAH DI LAKUKAN PEMBAYARAN PADA TANGGAL DESEMBER 2022 DENGAN NO REGISTRASI 1122512018923 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MAHON AGAR SEGERA DI TINDAK LANJUTI UNTUK DI LAKUKAN CETAK PERINTAH KERJA TERIMA KASIH ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BIREUEN"
                },
                {
                    "no_laporan": "K5423020102703",
                    "waktu_lapor": "01/02/2023 10:37:18",
                    "waktu_response": "01/02/2023 10:44:22",
                    "waktu_recovery": "01/02/2023 12:08:07",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 5025,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000711458",
                    "nama_pelapor": "BP FARIZ",
                    "alamat_pelapor": "JL KOPERPU 1 NO. 90, RT 6 RW 18 KELURAHAN AREN JAYA KECAMATAN BEKASI TIMUR KOTA BEKASI 17111. LOKASI RUMAH BERADA DI PINGGIR KALI",
                    "no_telp_pelapor": "08998389009 ",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 2023 = 49475, ST BERDASARKAN APP TGL 01/02/2023 = 49433. REK (BELUM DILUNASI). (RUMAH KOSONG SEJAK 10/01/2023 HINGGA 30/01/2023, BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU, PETUGAS RUTIN DATANG)",
                    "media": "Email",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020102707",
                    "waktu_lapor": "01/02/2023 10:37:32",
                    "waktu_response": "01/02/2023 11:45:12",
                    "waktu_recovery": "01/02/2023 15:28:19",
                    "durasi_response_time": 4060,
                    "durasi_recovery_time": 13387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SAIFUL HADI",
                    "alamat_pelapor": "JLN. AHMAD YANI, RT. 20/RW. 07 RK. B, PONCOWATI,TERBANGGI BESAR, LAMPUNG TENGAH, LAMPUNG. DEKAT KANTOR POS PONCOWATI",
                    "no_telp_pelapor": "0895376717370",
                    "keterangan_pelapor": "\\nMOHON UNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER \\nTIANG DIKARENAKAN  RENOVASI BANGUNAN DENGAN NO. KTP PENANGGUNG JAWAB\\n1802072211950005 . ANM SAIFUL HADI  PEMOHON \\nMENGAKU SEBAGAI PENANGGUNG JAWAB. PELANGGAN TELAH \\nMEMPERSIAPKAN LAHAN UNTUK TIANG.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDAR JAYA"
                },
                {
                    "no_laporan": "K2323020100107",
                    "waktu_lapor": "01/02/2023 10:37:24",
                    "waktu_response": "01/02/2023 10:39:17",
                    "waktu_recovery": "01/02/2023 10:54:09",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MADE MURDIANA",
                    "alamat_pelapor": "JL PANTAI KUTA 3 GG POPPIES 1 RT. - BR PANDEMAS KEL. KUTA SELATAN KEC. KUTA KAB BADUNG. ",
                    "no_telp_pelapor": "0361760045",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT, PELANGGAN KWH AMR MENGINFORMASIKAN BAHWA STAND APP AWAL DAN AKHIR DI APP METER TIDAK TERLIHAT. INFORMASI PELANGGAN BIASANYA LAYAR APP MENUNJUKAN STAND AWAL DAN AKHIR NAMUN SAAT INI TIDAK TERLIHAT. PTL MENYALA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020102709",
                    "waktu_lapor": "01/02/2023 10:37:26",
                    "waktu_response": "01/02/2023 11:13:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2142,
                    "durasi_recovery_time": 33942277,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Taman Indah622",
                    "alamat_pelapor": "KP LAOK SABA NYABAKAN TMR No.0 RT.4 RW.1 NYABAKAN T",
                    "no_telp_pelapor": "6285257045401",
                    "keterangan_pelapor": "MUTASI_K (G9923020188259:mohon bantuan) - gagal memasukkan token mohon bantuan butuh kct/ key change token ini nomernya.14001920330 atas nama misnawan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020102710",
                    "waktu_lapor": "01/02/2023 10:37:35",
                    "waktu_response": "01/02/2023 11:46:45",
                    "waktu_recovery": "01/02/2023 13:43:56",
                    "durasi_response_time": 4150,
                    "durasi_recovery_time": 7031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul kowi",
                    "alamat_pelapor": "JL KENANGA No. MLAJAH",
                    "no_telp_pelapor": "6281973258802",
                    "keterangan_pelapor": "slmt pagi Bpk/ ibu \\nsudah berjalan 2 Mingguan saya membeli token selalu gagal dalam pembelian nya.\\nsya sudah melakukan pengaduan kpda PLN mobile sebelumnya dan keterangan nya disuruh melakukan pembelian pada tanggal 1 Februari, dan tetap saja keterangan nya selalu gagal dalam pembelian nya, mohon segera di proses Bpk/ibu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020102712",
                    "waktu_lapor": "01/02/2023 10:37:37",
                    "waktu_response": "01/02/2023 10:42:31",
                    "waktu_recovery": "01/02/2023 11:38:45",
                    "durasi_response_time": 294,
                    "durasi_recovery_time": 3374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14330846859",
                    "nama_pelapor": "BP DADANG",
                    "alamat_pelapor": "KP SEPATAN JL RAYA MAUK KM 11 RT-2 / RW-2 KEL SEPATAN KEC SEPATAN, KAB TANGERANG. ACUAN : SETEMPAT KIOS PISANG / DEPAN SPBU SEPATAN",
                    "no_telp_pelapor": "02122259368",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). NO TOKEN 5009 6938 6265 6286 8664",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102717",
                    "waktu_lapor": "01/02/2023 10:38:09",
                    "waktu_response": "01/02/2023 10:52:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 884,
                    "durasi_recovery_time": 33943492,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDUL HALIM",
                    "alamat_pelapor": "DS SB SUKO No. 0 RT. 4 RW. 1 KRAJAN 1",
                    "no_telp_pelapor": "6285258806685",
                    "keterangan_pelapor": "MUTASI_K (G9923020188150:gangguan) - di blokir minta nomor regestrasi mau bayar tagsus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020102718",
                    "waktu_lapor": "01/02/2023 10:38:11",
                    "waktu_response": "01/02/2023 10:48:41",
                    "waktu_recovery": "01/02/2023 11:58:48",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 4207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maulanaajisaputra",
                    "alamat_pelapor": "KP KALI ULU No.0 RT.000 RW.00 CIKARANG",
                    "no_telp_pelapor": "6281311766686",
                    "keterangan_pelapor": "hasil catat meter sama pembayaran berbeda.  Kwh cuma kena 463 perKWH 1.352  . 463x1.353=625.976 pas mau pembayaran menjadi 763.088",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102720",
                    "waktu_lapor": "01/02/2023 10:38:23",
                    "waktu_response": "01/02/2023 11:00:59",
                    "waktu_recovery": "01/02/2023 11:27:46",
                    "durasi_response_time": 1356,
                    "durasi_recovery_time": 1607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE MUSLIM",
                    "alamat_pelapor": "Gg. Satria IV No.2",
                    "no_telp_pelapor": "6281325797899",
                    "keterangan_pelapor": "mohon untuk pindahkan tiang listrik karna sudah tidak terpakai,dan posisi kurang pas,hingga mengganggu jalan masuk,terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020102721",
                    "waktu_lapor": "01/02/2023 10:38:28",
                    "waktu_response": "01/02/2023 11:02:58",
                    "waktu_recovery": "01/02/2023 12:19:04",
                    "durasi_response_time": 1470,
                    "durasi_recovery_time": 4566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuspoka",
                    "alamat_pelapor": "JL PARAK PISANG No.25 RT.1 RW.5",
                    "no_telp_pelapor": "6285274692260",
                    "keterangan_pelapor": "mohon bantuan pak ,token saya eror pak,,bantu satu pak,lampu mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5523020100331",
                    "waktu_lapor": "01/02/2023 10:38:57",
                    "waktu_response": "01/02/2023 10:48:19",
                    "waktu_recovery": "01/02/2023 11:55:02",
                    "durasi_response_time": 562,
                    "durasi_recovery_time": 4003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMID ",
                    "alamat_pelapor": "JL. CIANTRA NO 365 RT007 RW004 DESA CIANTRA KEC CIKARANG SELATAN KAB BEKASI. DIDEKAT MASJID BAITUL AZIZ ",
                    "no_telp_pelapor": "087779229200",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN PULSA KARENA TERTERA BLOCKING TOKEN NAMUN PADA SISTEM TIDAK ADA ANGSURAN YG JATUH TEMPO // PTL MENYALA SISA KWH 27.58",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102728",
                    "waktu_lapor": "01/02/2023 10:39:29",
                    "waktu_response": "01/02/2023 10:45:24",
                    "waktu_recovery": "01/02/2023 10:49:08",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firman hidayat",
                    "alamat_pelapor": "RT 002 RW 002 Blok Pahing Desa Rawaurip Kec.Pangenan Kab.Cirebon",
                    "no_telp_pelapor": "6289630655808",
                    "keterangan_pelapor": "siang kak,dirumah saya kenapa tagihan bln februari besar bgt,kenaikannya sampai 2x lipat dari tagihan sebelum²nya.padahal konsumsi listrik spt bulan² kemarin?tolong dijawab kak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020102729",
                    "waktu_lapor": "01/02/2023 10:39:36",
                    "waktu_response": "01/02/2023 10:44:56",
                    "waktu_recovery": "01/02/2023 10:49:09",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irji",
                    "alamat_pelapor": "gg Seroja 2. ujung gg.Dahlia",
                    "no_telp_pelapor": "6281364242979",
                    "keterangan_pelapor": "tiang kayu keropos dan sudah bolong bagian tengah, hampir tumbang, beresiko tumbang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020102730",
                    "waktu_lapor": "01/02/2023 10:39:42",
                    "waktu_response": "01/02/2023 10:46:39",
                    "waktu_recovery": "01/02/2023 12:33:30",
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 6411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PLN ULP SUNGGUMINASA",
                    "alamat_pelapor": "JL POROS MALINO No.00 RT.0 RW.0 MAWANG",
                    "no_telp_pelapor": "6281342230405",
                    "keterangan_pelapor": "tològ diperiksa kwhmeternya sering mati padahal pemakaian sedikit.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020102731",
                    "waktu_lapor": "01/02/2023 10:39:46",
                    "waktu_response": "01/02/2023 10:43:05",
                    "waktu_recovery": "01/02/2023 12:00:55",
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 4670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FARIZIK",
                    "alamat_pelapor": "PR KOMPLEK KODAM JL MERIAM BLOK R RT 2/5 KEL PESANGGRAHAN KEC PESANGGRAHAN (DEPOT AIR ISI LANG ASRAF)",
                    "no_telp_pelapor": "085163063208",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ). SISA = 1361 KWH. NO TOKEN : 5744 4434 1549 7954 6546, 3003 8358 5532 2956 8744 DAN 4079 5587 0410 4770 6061",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102732",
                    "waktu_lapor": "01/02/2023 10:39:52",
                    "waktu_response": "01/02/2023 10:40:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 33944240,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01108718873",
                    "nama_pelapor": "IBU NANI",
                    "alamat_pelapor": "JL KEBON MANGGA I GG SD INPRES NO 27 RT12/RW3 KEL CIPULIR KEC KEBAYORAN LAMA JAKSEL ",
                    "no_telp_pelapor": "082125551638",
                    "keterangan_pelapor": "MUTASI_K (G9923020188143:urgent) - MOHON BANTUAN PENGINPUTAN TOKEN GAGAL UP DATE VKRN 43 ( PTL TIDAK PADAM ) SISA KWH = 17",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102734",
                    "waktu_lapor": "01/02/2023 10:40:11",
                    "waktu_response": "01/02/2023 11:02:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1324,
                    "durasi_recovery_time": 33942930,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IVAN",
                    "alamat_pelapor": "JL BILAL GG CEMPAKA No.21D MDN TIMUR",
                    "no_telp_pelapor": "6282311811889",
                    "keterangan_pelapor": "MUTASI_K (G9923020188170:c) - pergantian kwh meter belum dilakukan.\\nLaporan sudah dilakukan sebelumnya sejak tengah oktober 2022.\\n\\nnomor laporan\\nK5222100500170\\ng9922100537636\\nK1222100500167\\nK1422101500239\\nK1222110100225\\nK5422120505195\\nK5422120506417\\nK5423010203217\\n\\nmohon segera dilakukan pergantiannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102735",
                    "waktu_lapor": "01/02/2023 10:40:17",
                    "waktu_response": "01/02/2023 10:43:36",
                    "waktu_recovery": "01/02/2023 13:44:03",
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 10827,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hidayat",
                    "alamat_pelapor": "GG BONJOL No. RT.4 RW.3 PINDOK JAY",
                    "no_telp_pelapor": "6285781400321",
                    "keterangan_pelapor": "Pengisian token listrik PLN Gagal Berulang Kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102736",
                    "waktu_lapor": "01/02/2023 10:40:19",
                    "waktu_response": "01/02/2023 11:30:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2987,
                    "durasi_recovery_time": 33941259,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muharir Harir",
                    "alamat_pelapor": "JL CANDIREJO No.0 RT.01 RW.7 ITI WANGI",
                    "no_telp_pelapor": "6285384704782",
                    "keterangan_pelapor": "MUTASI_K (G9923020188189:app error) - mcb rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOMULYO"
                },
                {
                    "no_laporan": "K5423020102741",
                    "waktu_lapor": "01/02/2023 10:40:41",
                    "waktu_response": "01/02/2023 10:43:44",
                    "waktu_recovery": "01/02/2023 13:14:48",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 9064,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINA",
                    "alamat_pelapor": "KOMPLEK DEPLU PONDOK AREN JL CARAKA RAYA BLOK B NO. 55 KEL. PONDOK BETUNG KEC. PONDOK AREN KOTA TANGERANG SELATAN BANTEN (DEKAT MESJID AL IKHWAN/SEKOLAH AL IKHWAN) ",
                    "no_telp_pelapor": "08111741222",
                    "keterangan_pelapor": "TGL 31/12/22 TUNGGAKAN REK DES 22 BERIKUT BK DAN TGL 02/01/23 REK BERJALAN JAN 23 TELAH DILUNASI VIA BANK NIAGA, MOHON AGAR PTL SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102742",
                    "waktu_lapor": "01/02/2023 10:40:42",
                    "waktu_response": "01/02/2023 10:49:51",
                    "waktu_recovery": "01/02/2023 11:02:59",
                    "durasi_response_time": 549,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yasin Syarif",
                    "alamat_pelapor": "JL PS II LR BANTENG M",
                    "no_telp_pelapor": "6281268744720",
                    "keterangan_pelapor": "stroom token listrik bertuliskan gagal ketika di ketik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102749",
                    "waktu_lapor": "01/02/2023 10:41:51",
                    "waktu_response": "01/02/2023 10:42:12",
                    "waktu_recovery": "01/02/2023 10:53:58",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 706,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116657303",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL MATRAMAN DLM II NO.23 RT-11 / RW-8 KEL PEGANGSAAN DUA KEC MENTENG JAKPUS",
                    "no_telp_pelapor": "089604103256",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 35.KWH (TOKEN 6546 1331 5984 6323 2788, TOKEN 3212 9332 1354 7348 5169 DAN TOKEN 3212 9332 1354 7348 5169) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102752",
                    "waktu_lapor": "01/02/2023 10:41:58",
                    "waktu_response": "01/02/2023 10:46:49",
                    "waktu_recovery": "01/02/2023 12:33:38",
                    "durasi_response_time": 291,
                    "durasi_recovery_time": 6409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "APKT PLN MATTOANGIN",
                    "alamat_pelapor": "JL BM PALANGGA MAS J1 No.001",
                    "no_telp_pelapor": "6281248710033",
                    "keterangan_pelapor": "sudah bayar minta di sambung kembali ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020102753",
                    "waktu_lapor": "01/02/2023 10:42:03",
                    "waktu_response": "01/02/2023 10:48:35",
                    "waktu_recovery": "01/02/2023 11:55:58",
                    "durasi_response_time": 392,
                    "durasi_recovery_time": 4043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Maria Ulfah",
                    "alamat_pelapor": "Jl. Tol Jakarta - Cikampek Blok CC21 No.7",
                    "no_telp_pelapor": "6285717722540",
                    "keterangan_pelapor": "tidak bisa isi ulang token.\\nstatus toker di blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102754",
                    "waktu_lapor": "01/02/2023 10:42:22",
                    "waktu_response": "01/02/2023 10:45:27",
                    "waktu_recovery": "01/02/2023 14:09:03",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 12216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CITRA IJIYANTO ",
                    "alamat_pelapor": "PERUM PERMATA PAMULANG JL PERMATA INDAH BLOK H1 NO 16 KEL BAKTI JAYA KEC SETU TANGSEL BANTEN AUAN DEKAT LAOANGAN BOLA/ DEKAT GARDU PLN ",
                    "no_telp_pelapor": "082211990305",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP .  PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5523020100334",
                    "waktu_lapor": "01/02/2023 10:42:27",
                    "waktu_response": "01/02/2023 10:50:05",
                    "waktu_recovery": "01/02/2023 11:57:21",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 4036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI OKTA",
                    "alamat_pelapor": "JL KP. CIKARANG JATI RT.10 RW.3 JAYAMULYA, JAYAMULYA, SERANG BARU, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "6285880150827",
                    "keterangan_pelapor": "\\\"PELANGGAN PENDAFTARAN PB (B1T/450VA )\\nKODE PEMBAYARAN / KODE BOOKING/NO AGENDA : 5370312073676, 5370312073677,\\nBP LUNAS PADA TGL (21/1/2023), PELANGGAN SUDAH   MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102755",
                    "waktu_lapor": "01/02/2023 10:42:21",
                    "waktu_response": "01/02/2023 10:51:03",
                    "waktu_recovery": "01/02/2023 11:46:30",
                    "durasi_response_time": 522,
                    "durasi_recovery_time": 3327,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JUMI",
                    "alamat_pelapor": "JL JOGLO RAYA PR TAMAN ALFA INDAH BLOK D8 NO 11 DS KEMBANGAN UTARA KEC KEMBANGAN JAKARTA BARAT ",
                    "no_telp_pelapor": "02122547092",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR,DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020102757",
                    "waktu_lapor": "01/02/2023 10:42:24",
                    "waktu_response": "01/02/2023 10:42:48",
                    "waktu_recovery": "01/02/2023 10:48:13",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yato",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102759",
                    "waktu_lapor": "01/02/2023 10:42:53",
                    "waktu_response": "01/02/2023 10:55:25",
                    "waktu_recovery": "01/02/2023 13:33:48",
                    "durasi_response_time": 752,
                    "durasi_recovery_time": 9503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "55324",
                    "nama_pelapor": " IBU SARI ",
                    "alamat_pelapor": "GG KANCIL RT 3 RW 2 NO 16 KP BENDUNGAN KEL RAGUNAN KEC PASAR MINGGU JAKSEL ",
                    "no_telp_pelapor": "02178832775",
                    "keterangan_pelapor": "TGL 31/01/23 PELANGGAN TELAH MELUNASI TAGIHAN REKNING BULAN JAN 23. PTL MINTA DISAMBUNG KEMBALI. INFO PELANGGAN BELUM ADA PENANGANAN. CC.54.ABDULRAHMAN, 19:00, 26/01/23",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102762",
                    "waktu_lapor": "01/02/2023 10:43:12",
                    "waktu_response": "01/02/2023 11:17:05",
                    "waktu_recovery": "01/02/2023 11:38:32",
                    "durasi_response_time": 2033,
                    "durasi_recovery_time": 1287,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000007308905",
                    "nama_pelapor": "IBU YANA HANDAYANI",
                    "alamat_pelapor": "KK KOTA WISATA BLOK RB4 NO 6 JL ORLANDO KEL CIANGSANA KEC GN PUTRI KAB BOGOR ( DEKAT MARKET CITY KOTA WISATA)",
                    "no_telp_pelapor": "081315079627",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 23/01/23 PELANGGAN DENGAN ID METER 86064751539 MEMBELI TOKEN VIA M-BANKING BCA SEBESAR RP. 200.000,- DAN NO TOKEN 1897 1503 8571 0306 9101 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA TERPAKAI. SISA KWH : 29.64 TERKAIT K5423012403243\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020102764",
                    "waktu_lapor": "01/02/2023 10:43:21",
                    "waktu_response": "01/02/2023 10:59:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 959,
                    "durasi_recovery_time": 33943105,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ari topan",
                    "alamat_pelapor": "Jl. Wonodri Sendang I No.7",
                    "no_telp_pelapor": "6281229508808",
                    "keterangan_pelapor": "MUTASI_K (G9923020188155:token gagal) - top up gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020102768",
                    "waktu_lapor": "01/02/2023 10:43:34",
                    "waktu_response": "01/02/2023 10:51:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 457,
                    "durasi_recovery_time": 33943594,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wibowo Budi Utomo",
                    "alamat_pelapor": "Jl. Veteran No.136",
                    "no_telp_pelapor": "6288221559409",
                    "keterangan_pelapor": "MUTASI_K (G9923020188148:mohon cek app) - Terjadi percikan api pada kabel di dalam unit KWh meter ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102772",
                    "waktu_lapor": "01/02/2023 10:43:56",
                    "waktu_response": "01/02/2023 10:59:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 909,
                    "durasi_recovery_time": 33943120,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endri Puji Wahono",
                    "alamat_pelapor": "Gg. VII No.9",
                    "no_telp_pelapor": "6285101901520",
                    "keterangan_pelapor": "MUTASI_K (G9923020188153:gangguan keypad kwh) - Tombol keypad main2, sulid masukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5323020100314",
                    "waktu_lapor": "01/02/2023 10:44:27",
                    "waktu_response": "01/02/2023 10:47:23",
                    "waktu_recovery": "01/02/2023 11:33:53",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PA YUDI",
                    "alamat_pelapor": "JL. SUKAHURIP, KP. SUKAHURIP RT 7 RW 3 DS. JATIJAYA KEC. GUNUNG TANJUNG KAB. TASIKMALAYA /  DEKAT MASJID JAMI",
                    "no_telp_pelapor": "082317678547",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 15.92 KWH, NO TOKEN : 6995 8244 7010 1872 5435, NO METER : 56507238709",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5323020100315",
                    "waktu_lapor": "01/02/2023 10:44:32",
                    "waktu_response": "01/02/2023 10:52:48",
                    "waktu_recovery": "01/02/2023 12:05:14",
                    "durasi_response_time": 496,
                    "durasi_recovery_time": 4346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "JL  - KK VILLA MUTIARA 2  BLOK B1 NO.27  KEL , CIANTRA, KEC CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT/SAMPING ALFAMART  ",
                    "no_telp_pelapor": "6285882057244",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN  PD  DENGAN NO AGENDA 537039922211024850 DAN SUDAH DILAKUKAN PEMBAYARAN TGL  21/11/2022  DENGAN NOREG 5370355021228 NAMUN BELUM ADA REALISASI.MOHON DIBANTU DAN KONFIRMASI PELANGGAN . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102780",
                    "waktu_lapor": "01/02/2023 10:45:01",
                    "waktu_response": "01/02/2023 10:45:55",
                    "waktu_recovery": "01/02/2023 10:46:51",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "taroo",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102781",
                    "waktu_lapor": "01/02/2023 10:45:09",
                    "waktu_response": "01/02/2023 10:53:20",
                    "waktu_recovery": "01/02/2023 12:05:40",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 4340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gunawan Yasin",
                    "alamat_pelapor": "KK GRAHA SUKADAMI B4 No.37 RT.000 RW.00 SUKADAMI",
                    "no_telp_pelapor": "6283805802088",
                    "keterangan_pelapor": "pengajuan pasang baru susah untuk dapat no NIDI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102783",
                    "waktu_lapor": "01/02/2023 10:45:21",
                    "waktu_response": "01/02/2023 10:46:26",
                    "waktu_recovery": "01/02/2023 12:39:35",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 6789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENI ",
                    "alamat_pelapor": "JL POROS SUKAMAKMUR RT 2/1 KEL KOTA MAKMUR KEC GUNUNG SAIRAN KAB KAMPAR ( DEKAT PRAKTEK DOKTER / SETEMPAT KEDAI REKSI )",
                    "no_telp_pelapor": "082381038081",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH :11.17 ( NO TOKEN : 0115 7238 9115 2875 3434 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LIPAT KAIN"
                },
                {
                    "no_laporan": "K5423020102788",
                    "waktu_lapor": "01/02/2023 10:45:25",
                    "waktu_response": "01/02/2023 12:02:57",
                    "waktu_recovery": "01/02/2023 12:07:05",
                    "durasi_response_time": 4652,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Aditya",
                    "alamat_pelapor": "DN PENJOLAN No. RT.2 RW.1 KARANGBEND",
                    "no_telp_pelapor": "6285157783034",
                    "keterangan_pelapor": "Pembelian token listrik baik offline maupun online di PLN Mobile selalu gagal/tidak berhasil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020102791",
                    "waktu_lapor": "01/02/2023 10:46:11",
                    "waktu_response": "01/02/2023 10:57:20",
                    "waktu_recovery": "01/02/2023 11:14:58",
                    "durasi_response_time": 669,
                    "durasi_recovery_time": 1058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NENI",
                    "alamat_pelapor": "PR GRAND PERMATA BLOK ED 06 RT12/10 JL RAYA MAUK  PISANGAN JAYA SEPATAN TANGERANG. DEPAN MUSOLA",
                    "no_telp_pelapor": "02122225427",
                    "keterangan_pelapor": "KURANG TAGIH. ST AKHIR FEB 22 = 16378 . ST APP TGL 01/02/23 = 19948. ACMT = 19833. REK BELUM DILUNASI MENUNGGU KOREKSI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K1223020100113",
                    "waktu_lapor": "01/02/2023 10:46:26",
                    "waktu_response": "01/02/2023 10:49:27",
                    "waktu_recovery": "01/02/2023 11:02:43",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TANTI",
                    "alamat_pelapor": "JL WONOGIRI KEL MABAR HILIR NO - RT-- / RW-- KEC MEDAN DELI KOTA MEDAN SUMUT ACUAN: GG AMAL 4",
                    "no_telp_pelapor": "089652161260",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN 60427983528423876648. TIDAK ADA KETERANGAN BERHASIL ATAU GAGAL DAN KWH TIDAK BERTAMBAH (SISA KWH 2800 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102795",
                    "waktu_lapor": "01/02/2023 10:46:52",
                    "waktu_response": "01/02/2023 10:56:34",
                    "waktu_recovery": "01/02/2023 11:13:37",
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 1023,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BONA",
                    "alamat_pelapor": "JL GREENLAND KALIJAGA RESIDENCE C. 01, KALIJAGA, HARJAMUKTI, KOTA CIREBON, JAWA BARAT",
                    "no_telp_pelapor": "082128757005",
                    "keterangan_pelapor": "TGL 18/08/22 PROSES PB (R1T/2.200 VA) DENGAN NO AGENDA 533119912208180956 DAN NO REG 5331112122502. BP DAN STROOM AWAL TELAH DILUNASI. PADA DATA AP2T TERDAPAT KETERANGAN PEMBATALAN PERMOHONAN DI TGL 21/09/22. PELANGGAN TETAP MENGINGINKAN PROSES PB TSB DILANJUTKAN . TERKAIT K5423012705183",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020102796",
                    "waktu_lapor": "01/02/2023 10:46:54",
                    "waktu_response": "01/02/2023 10:59:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 736,
                    "durasi_recovery_time": 33943115,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "made budhi",
                    "alamat_pelapor": "JL PATIN No.03",
                    "no_telp_pelapor": "6283150460370",
                    "keterangan_pelapor": "MUTASI_K (G9923020188154:kabel menjuntai) - minta tolong kabel listrik yg menjuntai d lokasi ini diperbaiki ya pak. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA BARAT"
                },
                {
                    "no_laporan": "K5423020102806",
                    "waktu_lapor": "01/02/2023 10:47:49",
                    "waktu_response": "01/02/2023 10:51:47",
                    "waktu_recovery": "01/02/2023 11:06:59",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000047632",
                    "nama_pelapor": "BP ARMAN",
                    "alamat_pelapor": "JL. TERS. PEMBANGUNAN, KP.CIKOPO RT 2 RW 11 DESA JAYARAGA, KEC TAROGONG KIDUL",
                    "no_telp_pelapor": "088218156260",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH TARIF MENJADI SUBSIDI (R1T/900 VA) DENGAN NO KTP PEMILIK 3205051707580002 A/N RACHMAT. DAN NO. KTP DIBERI KUASA 3205051001930003 AN. ARMAN KHOERUDIN. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. SESUAI INFO PELANGGAN NO NIK PEMILIK PERSIL TELAH TERDAFTAR SEBAGAI PENERIMA SUBSIDI PADA DTKS",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5423020102807",
                    "waktu_lapor": "01/02/2023 10:47:53",
                    "waktu_response": "01/02/2023 10:51:38",
                    "waktu_recovery": "01/02/2023 11:07:11",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "srimiati",
                    "alamat_pelapor": "DN LENGKI No. 0 RT. 46 RW. 9 PRAYUNGAN",
                    "no_telp_pelapor": "6285748192953",
                    "keterangan_pelapor": "saya sudah mengajukan migrasi pascabayar ke prabayar,,, dan sudah bayar biaya token...tetapi kenapa statusnya menunggu verifikasi,, sedangkan saya mau memasukan kode verifikasi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KERTOSONO"
                },
                {
                    "no_laporan": "K5523020100340",
                    "waktu_lapor": "01/02/2023 10:48:12",
                    "waktu_response": "01/02/2023 11:05:46",
                    "waktu_recovery": "01/02/2023 14:03:43",
                    "durasi_response_time": 1054,
                    "durasi_recovery_time": 10677,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDANG PRIYANTO ",
                    "alamat_pelapor": "JL SUKUN 1 PR GRIYA INDAH SERPONG BLOK U-1 NO 12 RT 4 RW 17 DS CIBINONG KEC GUNUNG SINDUR KAB BOGOR ",
                    "no_telp_pelapor": "0859106665758",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PELANGGAN INGIN GANTI MCB APP. PASCA PD YG SUDAH TEREALISASI NAMUN MENGGUNAKAN MCB YG DISEDIAKAN OLEH PELANGGAN DAN DIPASANG OLEH PETUGAS PLN . DGN DAYA SAAT INI 1300 VA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K1423020100186",
                    "waktu_lapor": "01/02/2023 10:48:15",
                    "waktu_response": "01/02/2023 11:12:47",
                    "waktu_recovery": "01/02/2023 14:53:28",
                    "durasi_response_time": 1472,
                    "durasi_recovery_time": 13241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WENDI ",
                    "alamat_pelapor": "JL PESANTREN ( BATU KAPUR ) ARAH KE INDOMIN NO.0 RT.0 RW.0 KEL. TANJUNG KEMALA KEC. PUGUNG, KAB. TANGGAMUS, LAMPUNG, DEKAT GUNUNG KAPUR, DEKAT KANTOR INDOMIN ",
                    "no_telp_pelapor": "0721772198",
                    "keterangan_pelapor": "TGL 19/01/23 PROSES PB (R1T/2.200 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 172309912301194412 DAN NO KODE PEMBAYARAN 1723012072781. TGL 19/01/23 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. RUMAH TELAH DIHUNI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5223020100624",
                    "waktu_lapor": "01/02/2023 10:48:59",
                    "waktu_response": "01/02/2023 10:52:04",
                    "waktu_recovery": "01/02/2023 14:07:09",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 11705,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11477",
                    "nama_pelapor": "IBU NINIK ",
                    "alamat_pelapor": "JL RAWAKOPI I NO  15 - RT-7 / RW-1 KEL. LIMAU KEC LIMAU KOTA DEPOK >>  SEBELUM FLOWERS RESIDENCE",
                    "no_telp_pelapor": "08111925267",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP  DENGAN ID PELANGGAN: 543102902489 (PELANGGAN MASIH MEMILIKI TUNGGAKAN DAN TELAH DISARANKAN UNTUK SEGERA MELAKUKAN PELUNASAN\\\")\\nKARENA RUMAH DIRENOVASI-\\nMOHON BANTUAN TINDAK LANJUT , KARENA PERMASALAHAN PELANGGAN MASIH BELUM SELESAI (CC.51.ASTUTIK)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102821",
                    "waktu_lapor": "01/02/2023 10:49:20",
                    "waktu_response": "01/02/2023 10:56:17",
                    "waktu_recovery": "01/02/2023 10:59:30",
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irji",
                    "alamat_pelapor": "gg Seroja 2. ujung gg.Dahlia",
                    "no_telp_pelapor": "6281364242979",
                    "keterangan_pelapor": "tiang kayu keropos dan sudah bolong bagian tengah, hampir tumbang, beresiko tumbang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020102822",
                    "waktu_lapor": "01/02/2023 10:49:24",
                    "waktu_response": "01/02/2023 10:51:19",
                    "waktu_recovery": "01/02/2023 18:27:34",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 27375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "JL GADING RAYA NO 2 RT 12/10 KEL PISANGAN TIMUR KEC PULO GADUNG JAKTIM. ACUAN SEBRANG ALFAMART GADING RAYA / SMP 44 ",
                    "no_telp_pelapor": "02185915358",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN SESUAI INFO PELANGGAN TELAH DATANG PETUGAS MELAKUKAN PERGANTIAN APP NAMUN APP BELUM DIGANTI (KWH METER TIDAK ADA). YBS TIDAK DIBERIKAN SURAT PEMUTUSAN ATAUPUN ADANYA TUNGGAKAN. (PTL PADAM)  SETEMPAT BELUM DIITNDAK LANJUTII  CC.54.TATI  15.31",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102823",
                    "waktu_lapor": "01/02/2023 10:49:24",
                    "waktu_response": "01/02/2023 10:49:48",
                    "waktu_recovery": "01/02/2023 10:50:45",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 57,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "werni",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102824",
                    "waktu_lapor": "01/02/2023 10:49:29",
                    "waktu_response": "01/02/2023 11:17:55",
                    "waktu_recovery": "01/02/2023 16:02:29",
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 17074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMANA ",
                    "alamat_pelapor": "KOMP TAMAN ALFA INDAH BLOK K2 KEL PETUKANGAN UTARA KEC PESANGGRAHAN KOTA JAKSEL ACUAN LAPANGAN TEKNIS ",
                    "no_telp_pelapor": "0215841126",
                    "keterangan_pelapor": "PELANGGAN MELAPOR,  SESUAI INFO PELANGGAN GARDU KL63 PADA WILAYAH SETEMPAT SUDAH TUA (KUSAM). WILAYAH SETEMPAT AKAN DIJADIKAN KAWASAN UNGGULAN DAN PERESMIAAN BUPATI BULAN FEBRUARI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5523020100344",
                    "waktu_lapor": "01/02/2023 10:49:37",
                    "waktu_response": "01/02/2023 11:14:52",
                    "waktu_recovery": "01/02/2023 11:52:49",
                    "durasi_response_time": 1515,
                    "durasi_recovery_time": 2277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIFKI",
                    "alamat_pelapor": "JL DIPONEGORO NO. 137A RT- RW- KEL LEMAH PUTRO KEC SIDOARJO KAB SIDOARJO. DIBELAKANG LARITA BAKERY SIDOARJO. ",
                    "no_telp_pelapor": "6285748382788",
                    "keterangan_pelapor": "APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. DENGAN SISA KWH = 635 NO TOKEN: 66904110100914798296",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5323020100320",
                    "waktu_lapor": "01/02/2023 10:50:24",
                    "waktu_response": "01/02/2023 11:02:24",
                    "waktu_recovery": "01/02/2023 11:06:32",
                    "durasi_response_time": 720,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000054893",
                    "nama_pelapor": "BP ANTOHIR ",
                    "alamat_pelapor": "KK VILLA IMPIAN BLOK  C-10 NO  6   JL ANGGUR 8 RT-06 / RW-041 KEL WANASARI KEC CIBITUNG KAB BEKASI ",
                    "no_telp_pelapor": "6281908496164",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGAJUKAN GESER KWH METER KARENA SEDANG RENOVASI . \\nMOHON KONFIRMASI PELANGGAN . \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020102832",
                    "waktu_lapor": "01/02/2023 10:50:45",
                    "waktu_response": "01/02/2023 11:27:06",
                    "waktu_recovery": "01/02/2023 11:55:18",
                    "durasi_response_time": 2181,
                    "durasi_recovery_time": 1692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU ",
                    "alamat_pelapor": "JL G. BALE RT. 01/03 NO - KEL LOLU UTARA KEC PALU SELATAN KOTA PALU PROV SULAWESI TENGAH (DEKAT CAFE KOPI O )",
                    "no_telp_pelapor": "085255115201",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020102250, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 11.53 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020102833",
                    "waktu_lapor": "01/02/2023 10:50:37",
                    "waktu_response": "01/02/2023 12:15:33",
                    "waktu_recovery": "01/02/2023 15:29:27",
                    "durasi_response_time": 5096,
                    "durasi_recovery_time": 11634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JEFRIZAL",
                    "alamat_pelapor": "PERUM PESONA REGENCY BLOK NB.13 KELURAHAN PATRANG, KECAMATAN PATRANG, KABUPATEN JEMBER",
                    "no_telp_pelapor": "082311502050",
                    "keterangan_pelapor": "ID PELANGGAN 516019915992. TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK BCA PTL MINTA DISAMBUNG KEMBALI. SESUAI INFORMASI PELANGGAN PADA SAAT DIBERIKAN SURAT DARI PETUGAS AKAN DILAKUKAN PERGANTIAN MENJADI KWH METER PRABAYAR, NAMUN SAMPAI SAAT INI TIDAK ADA REALISASI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020102838",
                    "waktu_lapor": "01/02/2023 10:50:57",
                    "waktu_response": "01/02/2023 11:33:12",
                    "waktu_recovery": "01/02/2023 12:14:18",
                    "durasi_response_time": 2535,
                    "durasi_recovery_time": 2466,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JANNY ",
                    "alamat_pelapor": "JL KARPAN RT 3/3  NO. 15 KEL KARPAN KEC SIRIMAU KOTA AMBON ",
                    "no_telp_pelapor": "081343007462",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5423020102839",
                    "waktu_lapor": "01/02/2023 10:51:06",
                    "waktu_response": "01/02/2023 11:04:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 811,
                    "durasi_recovery_time": 33942788,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NOVIANTO",
                    "alamat_pelapor": "DS PAJENG No.0 RT.20 RW.5 GONDANG",
                    "no_telp_pelapor": "6283123283662",
                    "keterangan_pelapor": "MUTASI_K (G9923020188157:kwh periksa mohon bantuannya) - PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5323020100323",
                    "waktu_lapor": "01/02/2023 10:51:13",
                    "waktu_response": "01/02/2023 10:52:57",
                    "waktu_recovery": "01/02/2023 10:54:28",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 91,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14028912401",
                    "nama_pelapor": "BP AGUS DWI",
                    "alamat_pelapor": "JL BAKTI SEJATI NO.12 RT-1 RW-9 KP BATU REOG DS GUDANG KAHURIPAN KEC LEMBANG KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "082118818815",
                    "keterangan_pelapor": "MOHON BANTU PEMINDAHAN DAN PENYALAAN KEMBALI KARENA SEBELUMNYA BANGUNAN DIRENOVASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102842",
                    "waktu_lapor": "01/02/2023 10:51:17",
                    "waktu_response": "01/02/2023 11:13:51",
                    "waktu_recovery": "02/02/2023 05:13:16",
                    "durasi_response_time": 1354,
                    "durasi_recovery_time": 64765,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "candra styo w",
                    "alamat_pelapor": "DN NGRANDU No. RT.2 RW.1 MOROSUNGGI",
                    "no_telp_pelapor": "6285648128387",
                    "keterangan_pelapor": "beli token di mbca kok ndak bisa diinput",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020102845",
                    "waktu_lapor": "01/02/2023 10:51:42",
                    "waktu_response": "01/02/2023 10:52:09",
                    "waktu_recovery": "01/02/2023 10:53:02",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "khamisa",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo lb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102849",
                    "waktu_lapor": "01/02/2023 10:52:16",
                    "waktu_response": "01/02/2023 10:54:29",
                    "waktu_recovery": "01/02/2023 14:05:15",
                    "durasi_response_time": 133,
                    "durasi_recovery_time": 11446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUBEKEN",
                    "alamat_pelapor": "JL YAKTAPENA No.34 RT.4 RW.7 PONDOK RAN",
                    "no_telp_pelapor": "6281219860353",
                    "keterangan_pelapor": "selamat pagi bapak/ibu di pln area setempat dengan ini kami bermaksud mau mengajukan geser kwh meter dengan idpel : 543600941966, mohon di tindak lanjut nya , terimakasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102850",
                    "waktu_lapor": "01/02/2023 10:52:20",
                    "waktu_response": "01/02/2023 11:58:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3958,
                    "durasi_recovery_time": 33939567,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Selamet Amet",
                    "alamat_pelapor": "rusunawa kodam blok AC,jl keindahan",
                    "no_telp_pelapor": "6281524748987",
                    "keterangan_pelapor": "MUTASI_K (G9923020188226:muncul periksa) - tulisan priksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020102851",
                    "waktu_lapor": "01/02/2023 10:52:33",
                    "waktu_response": "01/02/2023 10:55:56",
                    "waktu_recovery": "01/02/2023 11:04:25",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VIKY ",
                    "alamat_pelapor": "JL DUREN TIGA SELATAN NO 19 RT-9 / RW-2 KEL DUREN TIGA KEC PANCORAN JAKARTA SELATAN ( SETEMPAT PROYEK RUMDIN DAN TOWN HOUSE BUKIT HASAN/ SEBRANG KANTOR PLN DUREN TIGA)",
                    "no_telp_pelapor": "082138152791",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES BERHENTI BERLANGGANAN SELAMANYA DIKARENAKAN SETEMPAT PROYEK SUDAH SELESAI. PEMOHON SEBAGAI YANG DIBERIKUASA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020102857",
                    "waktu_lapor": "01/02/2023 10:52:55",
                    "waktu_response": "01/02/2023 11:31:12",
                    "waktu_recovery": "01/02/2023 13:18:05",
                    "durasi_response_time": 2297,
                    "durasi_recovery_time": 6413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL KALI MANGGIS NO 69 RT 4/9  KEL HARJIMUKTI KEC CIMAGGIS KOTA DEPOK ACUAN DEKAT MUSHOLAH ALTAUFIK  ",
                    "no_telp_pelapor": "081320912653",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JAN 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020102859",
                    "waktu_lapor": "01/02/2023 10:53:01",
                    "waktu_response": "01/02/2023 10:54:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 33943423,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andrias Susilo Warsono",
                    "alamat_pelapor": "KP SENTUL No.0 RT.000 RW.00 CIKAMPEK",
                    "no_telp_pelapor": "6287741658825",
                    "keterangan_pelapor": "MUTASI_K (G9923020188149:tidak bisa entry token ke KWH meter LPB. token hampir habis.) - tidak bisa entry token ke KWH meter LPB. token hampir habis.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5423020102862",
                    "waktu_lapor": "01/02/2023 10:53:24",
                    "waktu_response": "01/02/2023 10:55:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 33943319,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faisal",
                    "alamat_pelapor": "XX KP LAMPUUK D.SALAM RT.0 RW.0",
                    "no_telp_pelapor": "6282366920850",
                    "keterangan_pelapor": "MUTASI_K (G9923020188151:teknik) - sktr jatuh di paud desa Lampuuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102866",
                    "waktu_lapor": "01/02/2023 10:53:46",
                    "waktu_response": "01/02/2023 11:59:19",
                    "waktu_recovery": "01/02/2023 14:31:24",
                    "durasi_response_time": 3933,
                    "durasi_recovery_time": 9125,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "KK GRAHA BONTOLOE BLOK A NO 16 RT04/RW5 KEL PASAR RAYA KEC BIRINGKANANYA KOTA MAKASSAR ",
                    "no_telp_pelapor": "081340652807",
                    "keterangan_pelapor": "MOHON BANTUAN PENGINPUTAN TOKEN GAGAL UP DATE VKRN 43 ( PTL TIDAK PADAM ) SISA KWH = 11.09 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020102868",
                    "waktu_lapor": "01/02/2023 10:53:51",
                    "waktu_response": "01/02/2023 11:32:12",
                    "waktu_recovery": "01/02/2023 12:29:57",
                    "durasi_response_time": 2301,
                    "durasi_recovery_time": 3465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zurkonah yogyakarta",
                    "alamat_pelapor": "DN KEMIRI KEBO No.- RT.2 RW.7 GIRIKERTO",
                    "no_telp_pelapor": "628895402382",
                    "keterangan_pelapor": "selamat siang minta CT ya kak?? trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020102872",
                    "waktu_lapor": "01/02/2023 10:54:23",
                    "waktu_response": "01/02/2023 10:56:20",
                    "waktu_recovery": "01/02/2023 11:14:37",
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 1097,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "No.kp Sindang Sari Kel tanah baru sebrang kampus aka",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "token listrik selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102873",
                    "waktu_lapor": "01/02/2023 10:54:47",
                    "waktu_response": "01/02/2023 11:06:01",
                    "waktu_recovery": "01/02/2023 14:03:51",
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 10670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR PESONA SWHADARMA RES BLOK.A NO 7 JALUR 1 KEL BEDAHAN KEC SAWANGAN KOTA DEPOK JABAR ",
                    "no_telp_pelapor": "082125920870",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101010, MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 32172940432 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23.SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020102874",
                    "waktu_lapor": "01/02/2023 10:54:39",
                    "waktu_response": "01/02/2023 11:25:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1852,
                    "durasi_recovery_time": 33941534,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti fatimah",
                    "alamat_pelapor": "DN CANGKRINGBARU DS CANGKRING No.0 RT.1 RW.16 JENGGAWAH",
                    "no_telp_pelapor": "6282139960219",
                    "keterangan_pelapor": "MUTASI_K (G9923020188183:isi token gagal masuk) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020102875",
                    "waktu_lapor": "01/02/2023 10:54:40",
                    "waktu_response": "01/02/2023 10:55:03",
                    "waktu_recovery": "01/02/2023 10:55:51",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "trio",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102881",
                    "waktu_lapor": "01/02/2023 10:55:04",
                    "waktu_response": "01/02/2023 10:59:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 263,
                    "durasi_recovery_time": 33943098,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fathul khair",
                    "alamat_pelapor": "Jl. Cilik Riwut No.12B",
                    "no_telp_pelapor": "6285754225779",
                    "keterangan_pelapor": "MUTASI_K (G9923020188156:kwh meter periksa) - muncul tulisan periksa sehingga tidak dapat untuk mengisi pulsa listrik mohon kirim kode temper lewat nomor wa 085754225779 mohon tidak usah mengirim petugas pln ke lokasi sebab saya bisa memasukan sendiri kode temper ke meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA BARAT"
                },
                {
                    "no_laporan": "K5423020102882",
                    "waktu_lapor": "01/02/2023 10:55:05",
                    "waktu_response": "01/02/2023 11:10:33",
                    "waktu_recovery": "01/02/2023 12:20:14",
                    "durasi_response_time": 928,
                    "durasi_recovery_time": 4181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kukuh Febrianto",
                    "alamat_pelapor": "PR GRIYA MUTIARA ASRI CB8 No.29 SINDANG MU",
                    "no_telp_pelapor": "6281296705042",
                    "keterangan_pelapor": "Perubahan Mcb ke seperti semula\\npasca penyambungan sementara... \\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100326",
                    "waktu_lapor": "01/02/2023 10:55:24",
                    "waktu_response": "01/02/2023 11:38:50",
                    "waktu_recovery": "01/02/2023 11:52:22",
                    "durasi_response_time": 2606,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPA ABDUL GANI",
                    "alamat_pelapor": "KP CIJANGKAR NO.0 RT-002 / RW-09 JL CIJANGKAR KERSAMANAH DESA KERSAMANAH KEC KERSAMANAH  KAB GARUT / DKT SDN KERSAMANA 5 ",
                    "no_telp_pelapor": "082315193417",
                    "keterangan_pelapor": " PERMOHONAN GESER APP METER KARENA RENOVASI DENGAN ID PEL : 532890105333 . MOHON KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBATU"
                },
                {
                    "no_laporan": "K5423020102886",
                    "waktu_lapor": "01/02/2023 10:55:30",
                    "waktu_response": "01/02/2023 11:14:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1131,
                    "durasi_recovery_time": 33942204,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "I KADEK ARIANA",
                    "alamat_pelapor": "PR DARMO HARAPAN 8 EC No. 8 RT. RW. 4 DARMO HRP",
                    "no_telp_pelapor": "628123296299",
                    "keterangan_pelapor": "Gagal memasukkan Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020102895",
                    "waktu_lapor": "01/02/2023 10:56:09",
                    "waktu_response": "01/02/2023 10:59:43",
                    "waktu_recovery": "01/02/2023 11:22:53",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 1390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL GOLF GG MANDIRI NO 2 RT 7 RW 4 KEL SYAMSUDIN NOOR KEC LANDASAN ULIN KOTA BANJARBARU",
                    "no_telp_pelapor": "082250281903",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 20/01/23 PEMBAYARAN NO REG: 2212012108154 ATAS PROSES PB DAYA (R1M/T 900) NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020102896",
                    "waktu_lapor": "01/02/2023 10:56:09",
                    "waktu_response": "01/02/2023 11:13:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1022,
                    "durasi_recovery_time": 33942274,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rosnelly Sriwahyuni Sitompul",
                    "alamat_pelapor": "JL KPT SUMARSONO",
                    "no_telp_pelapor": "6287897328370",
                    "keterangan_pelapor": "MUTASI_K (G9923020188182:kwh periksa) - tulisan PERIKSA saat mengisi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5423020102897",
                    "waktu_lapor": "01/02/2023 10:56:11",
                    "waktu_response": "01/02/2023 10:58:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 33943162,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "b abdul rosid",
                    "alamat_pelapor": "teretes, masjid baiturrohman didepannya",
                    "no_telp_pelapor": "6282266854770",
                    "keterangan_pelapor": "MUTASI_K (G9923020289782:BUTUH PENAGAN TEKNIK) - iisi pulsa gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102898",
                    "waktu_lapor": "01/02/2023 10:56:25",
                    "waktu_response": "01/02/2023 11:10:09",
                    "waktu_recovery": "01/02/2023 12:33:26",
                    "durasi_response_time": 824,
                    "durasi_recovery_time": 4997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. RUSMIN",
                    "alamat_pelapor": "JL  RAYA TANJUNG BAT ",
                    "no_telp_pelapor": "083865709025",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEB 23 ST AW 66363, ST AK 66773 ST BERDASARKAN ANGKA ACMT = 66773. (REK BELUM DILUNASI).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020102899",
                    "waktu_lapor": "01/02/2023 10:56:25",
                    "waktu_response": "01/02/2023 10:56:51",
                    "waktu_recovery": "01/02/2023 11:35:46",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 2335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUTIA",
                    "alamat_pelapor": "JL THOMSON RAYAPR CLUSTER THOMSON RAYA NO 17  KEL MEDANG KEC PAGEDANGAN KAB TANGERANG (DEKAT KAMPUS UMN)",
                    "no_telp_pelapor": "082273833158",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 24/01/2023 PELANGGAN DENGAN ID METER 45033585113 MEMBELI TOKEN SEBESAR RP. 500.000,- DAN NO TOKEN 73696859912304672563 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA USED. INFO PETUGAS SEBELUMNYA YG DATANG AKAN DIHUBUNGI DIBERIKAN KODE TOKEN YG BARU NAMUN BELUM ADA TINDAKLANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102901",
                    "waktu_lapor": "01/02/2023 10:56:33",
                    "waktu_response": "01/02/2023 11:46:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2988,
                    "durasi_recovery_time": 33940284,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firda Ariefinia",
                    "alamat_pelapor": "PR CENDRAWASIH BNDRN No.030 RT.00 RW.06 WEDORO",
                    "no_telp_pelapor": "62811304160",
                    "keterangan_pelapor": "MUTASI_K (G9923020188204:Mohon bantuan pengecekkan) - tdk bisa diisi token, layarnya eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5323020100327",
                    "waktu_lapor": "01/02/2023 10:56:37",
                    "waktu_response": "01/02/2023 11:55:35",
                    "waktu_recovery": "01/02/2023 12:37:45",
                    "durasi_response_time": 3538,
                    "durasi_recovery_time": 2530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000E 2410569",
                    "nama_pelapor": " BPK MUHAMAD RAFIK ",
                    "alamat_pelapor": "JL - KP PONDOK BITUNG NO 58 RT-006 / RW-01 KEL. SUKAHARJA KEC. CIJERUK KAB. BOGOR ",
                    "no_telp_pelapor": "081298762217",
                    "keterangan_pelapor": "\\nPELANGGAN TELAH MENGAJUKAN SURAT PERMOHONAN MIGRASI PRABAYAR - PASCABAYAR ,DENGAN IDPEL 538311127583 DAN 538314422674 , NAMUN BLM ADA KONFIRMASI KEMBALI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102903",
                    "waktu_lapor": "01/02/2023 10:56:50",
                    "waktu_response": "01/02/2023 10:57:22",
                    "waktu_recovery": "01/02/2023 10:58:46",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hima",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100350",
                    "waktu_lapor": "01/02/2023 10:56:58",
                    "waktu_response": "01/02/2023 10:58:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 33943173,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "99040100",
                    "nama_pelapor": "BP WAYAN SUMERDANA",
                    "alamat_pelapor": "JL SRI WEDARI NO 67 BR TAMAN KAJA DS UBUD KEC UBUD KAB GIANYAR. LOKASI : PADA TAMAN AMARTA HOTEL",
                    "no_telp_pelapor": "0361972370",
                    "keterangan_pelapor": "MUTASI_K (G9923020188273:dibantu) - INFO PELANGGAN: 1 APP BOX KWH METER TERLALU KECIL, DISAAT KELISTRIKAN BERMASALAH MCB TIDAK BISA OFF KARENA TERGANJAL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020102907",
                    "waktu_lapor": "01/02/2023 10:57:19",
                    "waktu_response": "01/02/2023 11:14:05",
                    "waktu_recovery": "01/02/2023 14:49:07",
                    "durasi_response_time": 1006,
                    "durasi_recovery_time": 12902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "endik noerman syah",
                    "alamat_pelapor": "DN KEMAMBANG No.0 RT.2 RW.6 DIWEK",
                    "no_telp_pelapor": "6285234620775",
                    "keterangan_pelapor": "mcb kwh meter eror,sering njeglek/tidak kuat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020102908",
                    "waktu_lapor": "01/02/2023 10:57:22",
                    "waktu_response": "01/02/2023 10:57:44",
                    "waktu_recovery": "01/02/2023 11:28:29",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 1845,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HIMAWAN",
                    "alamat_pelapor": "JL SALAK RAYA NO 17 RT08/05 KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN JAKBAR",
                    "no_telp_pelapor": "081280006740",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 30/01/23 DIKENAKAN PEMUTUSAN UNTUK IDPEL 541102105923 A/N THOMAS SERANTAK. TERKAIT TUNGGAKAN REK DES 22. SESUAI INFO PELANGGAN IDPEL TSB TELAH DI AJUKAN BERHENTI BERLANGGANAN SEJAK 5 TAHUN YANG LALU, DAN DILOKASI HANYA TERPASANG 1 APP DENGAN IDPEL 541102105931 A/N LILIANA RUSLIM, DAN MENGGUNAKAN LAYANAN PRABAYAR, SESUAI INFO PELANGGAN DIKENAKAN PEMUTUSAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102912",
                    "waktu_lapor": "01/02/2023 10:57:58",
                    "waktu_response": "01/02/2023 11:06:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 500,
                    "durasi_recovery_time": 33942687,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gunawan Tri Sulistiyono",
                    "alamat_pelapor": "DN KRAJAN No. RT.2 RW.5 KALIWUNGU",
                    "no_telp_pelapor": "6285732482984",
                    "keterangan_pelapor": "MUTASI_K (G9923020188162:cek app) - kwh  gagal di isi token tidak ada tulisan periksa dilayar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGUNUT"
                },
                {
                    "no_laporan": "K5423020102913",
                    "waktu_lapor": "01/02/2023 10:57:59",
                    "waktu_response": "01/02/2023 11:00:13",
                    "waktu_recovery": "01/02/2023 11:09:17",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salmiyana",
                    "alamat_pelapor": "Rachita Garden 3 Blok C3/06",
                    "no_telp_pelapor": "6285255625744",
                    "keterangan_pelapor": "Mohon dibantu untuk mempercepat pemasangan listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020102914",
                    "waktu_lapor": "01/02/2023 10:58:12",
                    "waktu_response": "01/02/2023 11:34:42",
                    "waktu_recovery": "01/02/2023 12:25:38",
                    "durasi_response_time": 2190,
                    "durasi_recovery_time": 3056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000024493",
                    "nama_pelapor": "BP FERI",
                    "alamat_pelapor": "KP CINANGNENG NO.0 RT.001 RW.01 CINANGNENG, CIBANTENG, CIAMPEA, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081281133324",
                    "keterangan_pelapor": "TGL 27/12/2022 PROSES PD (R3/11000 VA) - (R3T/13200 VA) MELALUI\\nPLN MOBILE DENGAN NOMOR REGISTRASI 5385117046178. TGL 27/12/2022 BP DAN\\nSTROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA\\nDIREALISASIKAN PENYAMBUNGAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5123020100555",
                    "waktu_lapor": "01/02/2023 10:58:14",
                    "waktu_response": "01/02/2023 11:15:33",
                    "waktu_recovery": "01/02/2023 11:53:22",
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUNA ",
                    "alamat_pelapor": "JL KEDUNGPELUK  NO -DS KEDUNGPELUK RT 4 RW 4 KEC CANDI KAB SIDOARJO ",
                    "no_telp_pelapor": "082133958153",
                    "keterangan_pelapor": "MOHON BANTUAN PD R1T / 450 KE R1T / 900 KARENA ALAMAT SESUAI KTP  JL KEDUNGPELUK  NO -DS KEDUNGPELUK RT 4 RW 4 KEC CANDI KAB SIDOARJO  SEDANG DI AP2T DS KEDUNGPELUK RT 2 RW 3 KEL CEMENGBAKALAN  KEC SIDOARJO  KAB SIDOARJO NO KTP 3515076810790002 A/N SITI MAIMUNAH ALAMAT EMAIL johanarifin1958  @gmail.com NO TELPON 082133958153.MOHON TINDAK LANJUT SEGERA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100640",
                    "waktu_lapor": "01/02/2023 10:58:38",
                    "waktu_response": "01/02/2023 11:02:26",
                    "waktu_recovery": "01/02/2023 12:39:37",
                    "durasi_response_time": 228,
                    "durasi_recovery_time": 5831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "PR RUKO MAHKOTA MAS BLOK G NO 8  RT-0 / RW-0 JL-  KEL CIKOKOL KEC - KOTA TANGERANG //  DEKAT TRANSMART",
                    "no_telp_pelapor": "081807347597",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. APP TIDAK BEROPERASI DAN PTL NORMAL. SISA KWH 01/02/23: 133.38 TIDAK BERKURANG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102918",
                    "waktu_lapor": "01/02/2023 10:58:58",
                    "waktu_response": "01/02/2023 11:14:33",
                    "waktu_recovery": "01/02/2023 13:33:49",
                    "durasi_response_time": 935,
                    "durasi_recovery_time": 8356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32011167973",
                    "nama_pelapor": "IBU RISMA ",
                    "alamat_pelapor": "JL GG SILUMAN RT9/3 NO 45 KEL  KEBON PALA KEC MAKASAR JATIM ACUAN DEKAT POS RT 9",
                    "no_telp_pelapor": "081370049395",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN. TGL 1/02/23 NO METER 32011167973 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA AP2T TIDAK ADA BLOCKING TOKEN.  SISA KWH 36 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020102921",
                    "waktu_lapor": "01/02/2023 10:59:19",
                    "waktu_response": "01/02/2023 11:01:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33942999,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NAPIUDIN",
                    "alamat_pelapor": "KP BUARAN RT 1 RW 2 BUARAN No.",
                    "no_telp_pelapor": "6281319275376",
                    "keterangan_pelapor": "MUTASI_K (G9923020188217:eror) - kwh saya ga bisa diisi pulsa dikarenakan ga ada tampilan dilayarnyamohon bantuanya kepada pihak pln soalnya mau dipake keadaan kwh pulsa mati total ¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K2323020100114",
                    "waktu_lapor": "01/02/2023 10:59:32",
                    "waktu_response": "01/02/2023 11:00:04",
                    "waktu_recovery": "01/02/2023 11:23:04",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 1380,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ASROBI ",
                    "alamat_pelapor": "JL MAYANG SARI KOMP.MUSTIKA PERMAI II B NO 8  RT 016 RW 003 KEL SUNGAI BESAR KEC BANJARBARU KOTA  BANJARBARU ACUAN LOKASI : RUMAH RENOVASI ",
                    "no_telp_pelapor": "85345668434",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT DAN KONFIRMASI KE PELANGGAN INFORMASI PELANGGAN MENDAPATKAN NO REG : 2212043027557 NAMUN STTS PADA SISTEM INFO AGENDA TERDAPAT PEMBATALAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020102922",
                    "waktu_lapor": "01/02/2023 10:59:42",
                    "waktu_response": "01/02/2023 11:46:04",
                    "waktu_recovery": "01/02/2023 12:02:48",
                    "durasi_response_time": 2782,
                    "durasi_recovery_time": 1004,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116689868",
                    "nama_pelapor": "IBU TITI SUPARTI ",
                    "alamat_pelapor": "PR CROWN GOLF BOULEVARD NO.39 KEL KAMAL MUARA KEC PENJARINGAN KOTA JAKARTA UTARA // DEKAT POS SATPAM, RUMAH IBU TITIK",
                    "no_telp_pelapor": "02129525789",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA. SISA PULSA 921.50 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102923",
                    "waktu_lapor": "01/02/2023 10:59:52",
                    "waktu_response": "01/02/2023 11:00:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 33943023,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IIS",
                    "alamat_pelapor": "JL BUNGUR NO 18  RT-10 / RW-6 KEL. KEBAYORAN LAMA SELATAN KEC. KEBAYORAN LAMA JAKSEL // ACUANNYA DEKAT GEDUNG ATAU SHOWROOM MERCINDO ",
                    "no_telp_pelapor": "02127085688",
                    "keterangan_pelapor": "MUTASI_K (G9923020188165:urgent) - GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 30. 00 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102926",
                    "waktu_lapor": "01/02/2023 11:00:03",
                    "waktu_response": "01/02/2023 11:00:33",
                    "waktu_recovery": "01/02/2023 11:01:35",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "firgon",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102927",
                    "waktu_lapor": "01/02/2023 11:00:04",
                    "waktu_response": "01/02/2023 11:13:27",
                    "waktu_recovery": "01/02/2023 11:15:21",
                    "durasi_response_time": 803,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIKA ISTI AISYAH",
                    "alamat_pelapor": " JL KRAMAT PASAR MINGGU NO. 24 RT 004 RW 003 KEL. KEPUH KEC. PALIMANAN KAB. CIREBON 45161 PROVINSI JAWA BARAT TOKO KIOS UNGGAS WARNA ORANGE",
                    "no_telp_pelapor": "087730512423",
                    "keterangan_pelapor": "TGL 31/1/2023 PROSES PS (L/3500 VA) MELALUI LOKET PLN DENGAN \\nNOMOR REGISTRASI 5333129005150. TGL TGL 31/1/2023 BP TELAH DILUNASI. UNTUK \\nKEPERLUAN PESTA SELAMA 30 HARI HARI DARI TGL. 31/1/2023 SD \\n1/3/2023 . MOHON UNTUK SEGERA DIREALISASIKAN \\nPENYAMBUNGAN. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020102928",
                    "waktu_lapor": "01/02/2023 11:00:05",
                    "waktu_response": "01/02/2023 11:02:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 33942904,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA PURNAMA",
                    "alamat_pelapor": "JL PELABUHAN 2 No.311 RT.001 RW.02 CIKONDANG",
                    "no_telp_pelapor": "6281563631689",
                    "keterangan_pelapor": "MUTASI_K (G9923020188158:listrik spaneng) - Tegangan listrik turun ( Spaneng ) ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKABUMI KOTA"
                },
                {
                    "no_laporan": "K5423020102937",
                    "waktu_lapor": "01/02/2023 11:01:20",
                    "waktu_response": "01/02/2023 11:11:31",
                    "waktu_recovery": "01/02/2023 12:08:26",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 3415,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WARDA",
                    "alamat_pelapor": "JL BLORA I NO 61 RT 21 PASAR BARU KLANDASAN ILIR BALIKPAPAN KOTA 76113 KAL TIM",
                    "no_telp_pelapor": "081349653077",
                    "keterangan_pelapor": "PENGISIAN TOKEN DISPLAY GAGAL UPDATE VKRN 43  (PTL TIDAK PADAM ) SISA KWH 18,85 KWH ",
                    "media": "Email",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5423020102938",
                    "waktu_lapor": "01/02/2023 11:01:25",
                    "waktu_response": "01/02/2023 11:36:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2094,
                    "durasi_recovery_time": 33940886,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitriana akt15",
                    "alamat_pelapor": "JL KIC BLOK 8C NO.2 RT.0 RW.0 GATOT SUBR",
                    "no_telp_pelapor": "6285226010650",
                    "keterangan_pelapor": "MUTASI_K (G9923020188197:_) - listrik sering ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5523020100355",
                    "waktu_lapor": "01/02/2023 11:01:27",
                    "waktu_response": "01/02/2023 11:09:13",
                    "waktu_recovery": "01/02/2023 11:10:27",
                    "durasi_response_time": 466,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP",
                    "alamat_pelapor": "JL RANDUSARI RAYA NO.25 RT-1 / RW-19 KEL ANTAPANI KIDUL KEC ANTAPANI KOTA BANDUNG ",
                    "no_telp_pelapor": "081910592263",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT MCB APP DILOKASI TIDAK ADA, PELANGGAN TIDAK MENGETAHUI DIBERIKAN SURAT BERITA ACARA ATAU TIDAK KARENA SEBELUMNYA BANGUNAN TSB DIKONTRAKKAN. SAAT INI APP DISAMBUNG LANGSUNG DAYA 1300 VA. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN (PTL NYALA) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020102939",
                    "waktu_lapor": "01/02/2023 11:01:39",
                    "waktu_response": "01/02/2023 11:04:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 33942808,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Desvitra Desvitra",
                    "alamat_pelapor": "KP LARANGAN No.0 RT.001 RW.02 KL TIMBANG",
                    "no_telp_pelapor": "628174855387",
                    "keterangan_pelapor": "MUTASI_K (G9923020188161:kwh periksa) - periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5523020100356",
                    "waktu_lapor": "01/02/2023 11:01:47",
                    "waktu_response": "01/02/2023 11:02:23",
                    "waktu_recovery": "01/02/2023 11:12:54",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 631,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA ",
                    "alamat_pelapor": " PR MEDANG LESTARI BLOK A4/L6 .KEC PAGEDANGAN KEL MEDANG. KOTA TANGERANG . ACUAN : SEKOLAH UMN GADING SERPONG ",
                    "no_telp_pelapor": "6285717099385",
                    "keterangan_pelapor": "TGL 31/12/2022 PELANGGAN MELAPORKAN APP TERTERA ERROR DAN RUSAK DENGAN NO PENGADUAN G5422123105251 DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : TIDAK DIKETAHUI, NO.METER LAMA : 14236593324 NO.METER BARU : 14452462774",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102943",
                    "waktu_lapor": "01/02/2023 11:01:56",
                    "waktu_response": "01/02/2023 11:41:01",
                    "waktu_recovery": "01/02/2023 11:58:09",
                    "durasi_response_time": 2345,
                    "durasi_recovery_time": 1028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL RIDUAN RAIS GG.AINAN No.0 RT.0",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kipet rusak...ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102946",
                    "waktu_lapor": "01/02/2023 11:02:07",
                    "waktu_response": "01/02/2023 11:06:16",
                    "waktu_recovery": "01/02/2023 11:50:19",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 2643,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ana Nopiana Noor Rahmah",
                    "alamat_pelapor": "JL KAYU TANGI 2 JALUR 1 No. RT.16",
                    "no_telp_pelapor": "6285248484871",
                    "keterangan_pelapor": "setelah dilakukan perubahan daya hari ini tanggal 1 februari, cold storage saya tidak berfungsi (error)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020102947",
                    "waktu_lapor": "01/02/2023 11:02:10",
                    "waktu_response": "01/02/2023 11:05:05",
                    "waktu_recovery": "01/02/2023 11:20:10",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rina Dwi Astuti",
                    "alamat_pelapor": "DN KROYO No.0 RT. 2 RW. 5 NGURI",
                    "no_telp_pelapor": "6281553393304",
                    "keterangan_pelapor": "saya ingin memperbarui data diri untuk mengunduh tagihan listrik 3 bln lalu. tapi data diri berupa nik, npwp tidak dapat diperbarui. dan menu simpan tidam dapat di klik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020102949",
                    "waktu_lapor": "01/02/2023 11:02:12",
                    "waktu_response": "01/02/2023 11:11:36",
                    "waktu_recovery": "01/02/2023 12:52:10",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 6034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL BUKIT INDAH RAYA NO 3 RT-0 / RW-0 KEL. CIBATU KEC CIKARANG SELATAN KAB BEKASI // BELAKANG HOTEL SAHID ",
                    "no_telp_pelapor": "0218937380",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI TGL 2/01/23 PENANGANAN GANGGUAN (MCB RUSAK), PTL SEJAK GANGGUAN HINGGA SAAT INI MASIH MENYALA NORMAL, OLEH PETUGAS TIDAK DILAKUKAN SAMBUNG LANGSUNG (SESUAI INFO PELANGGAN), SAMPAI DENGAN SAAT INI BELUM ADA PERGANTIAN MCB RUSAK TERSEBUT, YBS INGIN SEGERA SECEPATNYA DILAKUKAN PERGANTIAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102950",
                    "waktu_lapor": "01/02/2023 11:02:13",
                    "waktu_response": "01/02/2023 11:04:12",
                    "waktu_recovery": "01/02/2023 11:28:58",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Suryana",
                    "alamat_pelapor": "PR TAMAN KRAKATAU BLOK M6 No.24 RT.0 RW.0 WR KURUNG",
                    "no_telp_pelapor": "6287788516425",
                    "keterangan_pelapor": "Saya mau menambah panjang kabel, karena posisi KWH meter kemungkinan akan dipindah, kabel menghalangi bangunan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020102951",
                    "waktu_lapor": "01/02/2023 11:02:18",
                    "waktu_response": "01/02/2023 11:09:32",
                    "waktu_recovery": "01/02/2023 12:14:04",
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 3872,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dinda ajja",
                    "alamat_pelapor": "KP SIDOMULYO No.0 RT.0 RW.0 BATU 10",
                    "no_telp_pelapor": "6285363142786",
                    "keterangan_pelapor": "masalah voltase tak stabil.. naik turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINTAN CENTER"
                },
                {
                    "no_laporan": "K5423020102954",
                    "waktu_lapor": "01/02/2023 11:02:45",
                    "waktu_response": "01/02/2023 11:05:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 33942713,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERMAN",
                    "alamat_pelapor": "JL RAYA CELUK No.0 RT.0 RW.0 CEMENGGAON",
                    "no_telp_pelapor": "6281529349814",
                    "keterangan_pelapor": "MUTASI_K (G9923020188276:cek box app) - pasang bok kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020102955",
                    "waktu_lapor": "01/02/2023 11:02:49",
                    "waktu_response": "01/02/2023 11:03:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 33942870,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kelvin",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102957",
                    "waktu_lapor": "01/02/2023 11:03:13",
                    "waktu_response": "01/02/2023 11:05:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 33942713,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yasin Syarif",
                    "alamat_pelapor": "JL PS II LR BANTENG M",
                    "no_telp_pelapor": "6281268744720",
                    "keterangan_pelapor": "MUTASI_K (G9923020188160:tidak bisa isi token ) - stroom token listrik bertuliskan gagal ketika di ketik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102958",
                    "waktu_lapor": "01/02/2023 11:03:13",
                    "waktu_response": "01/02/2023 11:49:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2764,
                    "durasi_recovery_time": 33940108,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Maryati",
                    "alamat_pelapor": "Kajeksan Rt03 Rw01",
                    "no_telp_pelapor": "6285330217531",
                    "keterangan_pelapor": "MUTASI_K (G9923020188206:mohon maaf sebelumny permohonan pelanggan diterima ) - meteran keluar api",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020102961",
                    "waktu_lapor": "01/02/2023 11:03:37",
                    "waktu_response": "01/02/2023 11:45:06",
                    "waktu_recovery": "01/02/2023 12:22:15",
                    "durasi_response_time": 2489,
                    "durasi_recovery_time": 2229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SARINAH",
                    "alamat_pelapor": "JL WASPADA II GG BB3 NO 28 RT7/12 KEL.TANAH SEREAL KEC TAMBORA JAKARTA BARAT ACUAN LOKASI DKT MESJID JIHADUL AKBAR ",
                    "no_telp_pelapor": "0216251605",
                    "keterangan_pelapor": "TGL 01/02/23 PENANGANAN GANGGUAN MCB OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. LG NO. -. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. SESUAI INFO PELANGGAN, TIDAK DIBERIKAN SURAT DAN DIJANJIKAN OLEH PETUGAS UNTUK DILAKUKAN PERGANTIAN MCB DALAM JANGKA WAKTU 1-3 HARI . ID METER 86223601068",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5323020100335",
                    "waktu_lapor": "01/02/2023 11:03:37",
                    "waktu_response": "01/02/2023 11:44:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2429,
                    "durasi_recovery_time": 33940419,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERNO",
                    "alamat_pelapor": "JL NANAS TIGA NO 105 RT 65 RW 08 KEL KETAPANG KEC LOWOK BARU HULUKOTA SAMPIT  ",
                    "no_telp_pelapor": "82156788844",
                    "keterangan_pelapor": "MUTASI_K (G9923020188203:keluhan alih gangguan) - PERMOHONAN GESER APP METER KARENA RENOVASI DENGAN ID PEL : 86047079875 . MOHON KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020102965",
                    "waktu_lapor": "01/02/2023 11:04:14",
                    "waktu_response": "01/02/2023 11:44:27",
                    "waktu_recovery": "01/02/2023 12:02:40",
                    "durasi_response_time": 2413,
                    "durasi_recovery_time": 1093,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LISDA",
                    "alamat_pelapor": "JL E RAYA NO 31, RT 8 RW 3, KEL KARANGANYAR, KEC SAWAH  BESAR , JAKARTA PUSAT >> DI BELAKANG PASAR BARU METRO ADA KEREKOT RAYA /DISEBERANG TUKANG SOTO",
                    "no_telp_pelapor": "0216492271",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 36717977554919884848 PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102966",
                    "waktu_lapor": "01/02/2023 11:04:06",
                    "waktu_response": "01/02/2023 11:05:30",
                    "waktu_recovery": "01/02/2023 20:53:24",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 35274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIRAWAN",
                    "alamat_pelapor": "JL H. DARIP KK PREMIER RIVIERA BLOK E NO 5  RT 5 RW 2 KEL JATINEGARA KEC CAKUNG JAKTIM  DEKAT PERTIGAAN JATINEGARA KAUM ",
                    "no_telp_pelapor": "085289978888",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT RENOVASI. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102967",
                    "waktu_lapor": "01/02/2023 11:04:16",
                    "waktu_response": "01/02/2023 11:15:17",
                    "waktu_recovery": "01/02/2023 11:21:59",
                    "durasi_response_time": 661,
                    "durasi_recovery_time": 402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI ",
                    "alamat_pelapor": "JL PAWAN 1 GG. PULAU BAWAL, KAUMAN, BENUA KAYONG, KAB. KETAPANG, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081251368277",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2140012052312. TGL 20/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA PETUGAS YANG MENGHUBUNGI DAN MELAKUKAN REALISASI PENYAMBUNGAN. ",
                    "media": "Email",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020102969",
                    "waktu_lapor": "01/02/2023 11:04:12",
                    "waktu_response": "01/02/2023 12:14:21",
                    "waktu_recovery": "01/02/2023 12:19:50",
                    "durasi_response_time": 4209,
                    "durasi_recovery_time": 329,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hamid ali",
                    "alamat_pelapor": "DN KP BARU BULUSAN No.",
                    "no_telp_pelapor": "6283142784664",
                    "keterangan_pelapor": "Geser kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102975",
                    "waktu_lapor": "01/02/2023 11:04:40",
                    "waktu_response": "01/02/2023 11:07:47",
                    "waktu_recovery": "01/02/2023 11:40:14",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 1947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni Adzriel",
                    "alamat_pelapor": "dusun ciawitali rt 003/013",
                    "no_telp_pelapor": "6281323993585",
                    "keterangan_pelapor": "solusi klw sudah overlimit token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020102976",
                    "waktu_lapor": "01/02/2023 11:04:43",
                    "waktu_response": "01/02/2023 11:12:58",
                    "waktu_recovery": "01/02/2023 12:57:26",
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 6268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harry purwangga",
                    "alamat_pelapor": "muara dua ",
                    "no_telp_pelapor": "6282269276886",
                    "keterangan_pelapor": "listrik padam kendala di kwh tegangan drop.tegangan sering tidak menyebrang .no meter.22111140269. tolong di ajukan pergantian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5423020102977",
                    "waktu_lapor": "01/02/2023 11:04:55",
                    "waktu_response": "01/02/2023 11:17:31",
                    "waktu_recovery": "01/02/2023 12:35:13",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 4662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syahruddin nur",
                    "alamat_pelapor": "JL BAJI PASARE 3 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281342143004",
                    "keterangan_pelapor": "Kabel SR kendor mau di geser",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020102982",
                    "waktu_lapor": "01/02/2023 11:05:23",
                    "waktu_response": "01/02/2023 11:05:53",
                    "waktu_recovery": "01/02/2023 11:06:43",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 50,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anna",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5323020100340",
                    "waktu_lapor": "01/02/2023 11:05:47",
                    "waktu_response": "01/02/2023 11:06:24",
                    "waktu_recovery": "01/02/2023 12:39:45",
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 5601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H MARJUKI",
                    "alamat_pelapor": "JL HJ.HASIM ASHARI NO.9     RT-2 / RW-2 KEC CIPONDOH DS KENANGA KOTA TANGERANG",
                    "no_telp_pelapor": "087826568001",
                    "keterangan_pelapor": "TGL 30/1/2023 TUNGGAKAN REK JANUARI 2023  BERIKUT BK TELAH DILUNASI VIA PC POS BANG BTN . PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102987",
                    "waktu_lapor": "01/02/2023 11:05:48",
                    "waktu_response": "01/02/2023 11:08:57",
                    "waktu_recovery": "01/02/2023 11:19:51",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad. Aidil",
                    "alamat_pelapor": "GG PASAR TELIHAN No. GUNUNG TEL",
                    "no_telp_pelapor": "6282157501164",
                    "keterangan_pelapor": "listrik padam,meteran hidup ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BONTANG"
                },
                {
                    "no_laporan": "K5423020102989",
                    "waktu_lapor": "01/02/2023 11:05:57",
                    "waktu_response": "01/02/2023 11:49:28",
                    "waktu_recovery": "01/02/2023 15:02:01",
                    "durasi_response_time": 2611,
                    "durasi_recovery_time": 11553,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOCH SAHILUL ULUM",
                    "alamat_pelapor": "DS GELAM No. 27 RT. 10 RW. 3 CANDI",
                    "no_telp_pelapor": "6281333254616",
                    "keterangan_pelapor": "PLN/5118231012023001959, minta tolong ini kapan di tambah daya nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020102990",
                    "waktu_lapor": "01/02/2023 11:06:06",
                    "waktu_response": "01/02/2023 11:09:20",
                    "waktu_recovery": "01/02/2023 13:12:53",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 7413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": "JL ADI SUCIPTO NO 77 RT-1 / RW-4 KEL PAJANG KEC BENDA KOTA TANGERANG - BANTEN ",
                    "no_telp_pelapor": "082311181770",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN INGIN PEMBANGUNAN LANTAI 2 MELALUI PLN 123 DENGAN ID PEL 546301333185. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. SESUAI INFO BELUM MENDAPATKAN PESAN SINGKAT. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012903345 ,  STATUS  SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102992",
                    "waktu_lapor": "01/02/2023 11:06:04",
                    "waktu_response": "01/02/2023 11:28:57",
                    "waktu_recovery": "01/02/2023 12:09:03",
                    "durasi_response_time": 1373,
                    "durasi_recovery_time": 2406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ryadh Mega Putera",
                    "alamat_pelapor": "PR AL KAUTSAR BLOK B-22 No.0 RT.0 RW.0 MANGUHARJO",
                    "no_telp_pelapor": "6283845706047",
                    "keterangan_pelapor": "Pagi pak, ini saya mau pemasangan mcb dirumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5423020102993",
                    "waktu_lapor": "01/02/2023 11:06:06",
                    "waktu_response": "01/02/2023 11:12:20",
                    "waktu_recovery": "01/02/2023 11:28:48",
                    "durasi_response_time": 374,
                    "durasi_recovery_time": 988,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imadudin",
                    "alamat_pelapor": "JL CIPAKU INDAH II No.",
                    "no_telp_pelapor": "6281292415268",
                    "keterangan_pelapor": "mau daftar penerangan sementara tapi gx bisa ada permohonan sebelum nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020102998",
                    "waktu_lapor": "01/02/2023 11:06:52",
                    "waktu_response": "01/02/2023 11:22:19",
                    "waktu_recovery": "01/02/2023 13:55:03",
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 9164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rajati muhammad",
                    "alamat_pelapor": "JL JL.KUIN SELATAN RT.11. No.0 RT. RW.",
                    "no_telp_pelapor": "6285101328144",
                    "keterangan_pelapor": "meter mengeluarkan asap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020103000",
                    "waktu_lapor": "01/02/2023 11:07:31",
                    "waktu_response": "01/02/2023 11:12:01",
                    "waktu_recovery": "01/02/2023 11:23:25",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 684,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LOUIS",
                    "alamat_pelapor": "jalan adisucipto",
                    "no_telp_pelapor": "6282144926005",
                    "keterangan_pelapor": "melakukan pendaftaran penyambungan baru..blum bisa di layani..kami sangat butuh listrik untuk pembangunan lapak di daerah kami..mohon penjelasan dan kerja samanya dari pihak pln..terimah kasih tuhan memberkati...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020103001",
                    "waktu_lapor": "01/02/2023 11:07:35",
                    "waktu_response": "01/02/2023 12:00:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3150,
                    "durasi_recovery_time": 33939460,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi Rosmiaty",
                    "alamat_pelapor": "JL GRIYA TONASA C2/10 No.0",
                    "no_telp_pelapor": "6281343883334",
                    "keterangan_pelapor": "MUTASI_K (G9923020188231:cek yanggu) - tiap jam 3 subuh rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5123020100576",
                    "waktu_lapor": "01/02/2023 11:07:36",
                    "waktu_response": "01/02/2023 11:10:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 33942412,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ERMA",
                    "alamat_pelapor": "JL CANDI MENDUT SELATAN BLOK 4 NO 1 RT 01 RW 011 KEL TULUSREJO KEC LOWOKWARU KOTA MALANG/ DEKAT  MASJID ",
                    "no_telp_pelapor": "0341492953",
                    "keterangan_pelapor": "MUTASI_K (G9923020188169:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 60.42  KONDISI PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103004",
                    "waktu_lapor": "01/02/2023 11:07:50",
                    "waktu_response": "01/02/2023 11:33:41",
                    "waktu_recovery": "01/02/2023 14:03:58",
                    "durasi_response_time": 1551,
                    "durasi_recovery_time": 9017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yonatan",
                    "alamat_pelapor": "JL JL. RAYA CISEENG KP. RAWA RT 01/04 KEC. No.",
                    "no_telp_pelapor": "6287777788364",
                    "keterangan_pelapor": "kwh meter tidak bisa beli token ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103005",
                    "waktu_lapor": "01/02/2023 11:07:53",
                    "waktu_response": "01/02/2023 11:08:15",
                    "waktu_recovery": "01/02/2023 11:09:21",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoru",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103006",
                    "waktu_lapor": "01/02/2023 11:07:53",
                    "waktu_response": "01/02/2023 11:44:13",
                    "waktu_recovery": "01/02/2023 12:02:34",
                    "durasi_response_time": 2180,
                    "durasi_recovery_time": 1101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JONI",
                    "alamat_pelapor": "JL MUARA KARANG BLOK L9T NO.-12 RT.-/- KEL PLUIT KEC PENJARINGAN JAKUT ACUAN LOKASI DKT INDOMARET",
                    "no_telp_pelapor": "0216679744",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 58.30",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5323020100347",
                    "waktu_lapor": "01/02/2023 11:08:08",
                    "waktu_response": "01/02/2023 11:11:06",
                    "waktu_recovery": "01/02/2023 12:48:37",
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 5851,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNIA ",
                    "alamat_pelapor": "JL PERUM BUKIT CIJINGGA INDAH C5 NO 28, SERANG, CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "02189384465",
                    "keterangan_pelapor": "BELUM ADA REALISASI PERMOHONAN PASANG BARU NO AGENDA 537039912301135723, 537039912301135742, 537039912301135739, 537039912301135731, 537039912301135724, 537039912301135722, 537039912301135721, 537039912301135719, 537039912301135746, 537039912301135744, 537039912301135744, 537039912301135729, 537039912301135727, 537039912301135726, 537039912301135725, 537039912301135718  NO REG 5370312073365, 5370312073384, 5370312073381, 5370312073373, 5370312073366, 5370312073364, 5370312073363, 5370312073361, 5370312073388, 5370312073386, 5370312073371, 5370312073369, 5370312073368, 5370312073367, 5370312073360 TGL BAYAR 24/01/2023 STATUS PROSES PLN SAMPAI PEMBAYARAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103012",
                    "waktu_lapor": "01/02/2023 11:08:42",
                    "waktu_response": "01/02/2023 11:09:14",
                    "waktu_recovery": "01/02/2023 11:37:58",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 1724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maman Parman",
                    "alamat_pelapor": "KP SELANG No.0 RT.001 RW.03 CIPAYUNG",
                    "no_telp_pelapor": "628112034925",
                    "keterangan_pelapor": "kenapa antara catat meter kwh mandiri dengan tagihan listrik tidak sama ? selalu lebih besar tagihan listrik sudah 2 bulan terakhir terjadi seperti itu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103014",
                    "waktu_lapor": "01/02/2023 11:08:58",
                    "waktu_response": "01/02/2023 11:11:54",
                    "waktu_recovery": "01/02/2023 13:09:09",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 7035,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FREDI ",
                    "alamat_pelapor": "PR GRAND CENDRAWASIH ASRI BLOK B NO 9 RT - RW - JL CENDRAWASIH KEL CIPAYUNG KEC CIPUTAT KOTA TANGERANG SELATAN ACUAN : ALFAMART",
                    "no_telp_pelapor": "082113947281",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 12 KWH. (PTL TDK PADAM) // PELANGGAN LAPOR KEMBALI CC.54.D_ISLAMIYAH 12:59",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103016",
                    "waktu_lapor": "01/02/2023 11:09:09",
                    "waktu_response": "01/02/2023 11:13:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 33942240,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ulfatul Hasanah",
                    "alamat_pelapor": "Dundang guluk guluk",
                    "no_telp_pelapor": "6281331112538",
                    "keterangan_pelapor": "MUTASI_K (G9923020188261:mohon bantuan) - isi tiken listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020103017",
                    "waktu_lapor": "01/02/2023 11:09:25",
                    "waktu_response": "01/02/2023 11:10:22",
                    "waktu_recovery": "01/02/2023 11:58:43",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 2901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI ",
                    "alamat_pelapor": "PR ARCADIA SQUARE RAYA KELAPA DUA BLOK- NO 15 JL BOULVARD RAYA GADING SERPONG KEL KELAPA DUA KEC KELAPA DUA KAB TANGERANG ",
                    "no_telp_pelapor": "085283292288",
                    "keterangan_pelapor": "TGL 01/02/23 PEMBAYARAN TUNGGAKAN REK JULI AGUSTUS SEPTEMBER 22 BERIKUT BK TELAH DILUNASI BERIKUT BIAYA PEYAMBUNGAN KEMBALI DENGAN NO REG 5662001012185. PTL MINTA SEGERA DISAMBUNG SESUAI KETENTUAN  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103020",
                    "waktu_lapor": "01/02/2023 11:09:38",
                    "waktu_response": "01/02/2023 11:17:44",
                    "waktu_recovery": "01/02/2023 13:26:26",
                    "durasi_response_time": 486,
                    "durasi_recovery_time": 7722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diki wahyudi",
                    "alamat_pelapor": "DN BABAKAN LIO No.0 RT.000 RW.00 AMAN SARI",
                    "no_telp_pelapor": "6285770967966",
                    "keterangan_pelapor": "listrik tidak bisa masukan token gagal terus pak mhon di bantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020103022",
                    "waktu_lapor": "01/02/2023 11:09:40",
                    "waktu_response": "01/02/2023 11:28:43",
                    "waktu_recovery": "01/02/2023 11:55:43",
                    "durasi_response_time": 1143,
                    "durasi_recovery_time": 1620,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Roni Imanuel",
                    "alamat_pelapor": "JL MIANGAS No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285241183337",
                    "keterangan_pelapor": "tidak bisa input Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020103023",
                    "waktu_lapor": "01/02/2023 11:09:44",
                    "waktu_response": "01/02/2023 11:11:01",
                    "waktu_recovery": "01/02/2023 14:33:16",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 12135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endah Puji",
                    "alamat_pelapor": "DN PAKIS No.00 RT. 1 RW. 1 SONGGON",
                    "no_telp_pelapor": "6285236742172",
                    "keterangan_pelapor": "diisi token pulsa gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020103024",
                    "waktu_lapor": "01/02/2023 11:10:01",
                    "waktu_response": "01/02/2023 11:11:30",
                    "waktu_recovery": "01/02/2023 11:14:45",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD ASUM ",
                    "alamat_pelapor": "JL. ARZIMAR 2 GG PELITA RT 04 RW 18, TEGAL GUNDIL, BOGOR UTARA, KOTA BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081377811185",
                    "keterangan_pelapor": "TGL 19/12/2022 PROSES PB (R1T/1300 VA) DENGAN KODE REGISTRASI  5382112141737 , 5382112141739 , 5382112141741 , 5382112141742 , 5382112141744 , 5382112141745. TGL 20/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA BANGUNAN/INSTALASI BELUM SIAP-JANJI DENGAN PELANGGAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA PETUGAS YANG MENGHUBUNGI (RUMAH DIHUBUNGI SETIAP HARI SABTU - KAMIS PUKUL 08:00 HINGGA 16:00)",
                    "media": "Email",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103026",
                    "waktu_lapor": "01/02/2023 11:10:14",
                    "waktu_response": "01/02/2023 11:16:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 385,
                    "durasi_recovery_time": 33942066,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diyah Anggraini",
                    "alamat_pelapor": "JL PERKANTORAN PEMDA PR.SEWU No. RT.0 RW.0 BULUKARTO",
                    "no_telp_pelapor": "6281275863178",
                    "keterangan_pelapor": "MUTASI_K (G9923020188181:GANGGUAN ISNTALASI) - MCB 25 VA lemah jepret 3x dalam hari ini (Selasa, 1 Februari 2023) dengan daya 5.500 VA. mohon bantuannya untuk mengatasi permasalahan tersebut. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5423020103030",
                    "waktu_lapor": "01/02/2023 11:10:38",
                    "waktu_response": "01/02/2023 11:14:36",
                    "waktu_recovery": "01/02/2023 13:12:45",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 7089,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Divia Wulandari",
                    "alamat_pelapor": "KA PUK PULO RT 04/10 CKR",
                    "no_telp_pelapor": "62881011452059",
                    "keterangan_pelapor": "kenapa tidak bisa melihat tagihan karna saya mau bayar tagihan bulan januari ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020103031",
                    "waktu_lapor": "01/02/2023 11:10:40",
                    "waktu_response": "01/02/2023 11:11:08",
                    "waktu_recovery": "01/02/2023 11:11:58",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 50,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ando",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103033",
                    "waktu_lapor": "01/02/2023 11:10:41",
                    "waktu_response": "01/02/2023 11:23:42",
                    "waktu_recovery": "01/02/2023 11:39:29",
                    "durasi_response_time": 781,
                    "durasi_recovery_time": 947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "prawira kusuma",
                    "alamat_pelapor": "KP JAWA BELAKANG No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6285268855006",
                    "keterangan_pelapor": "\\nI'd pelanggan ini terlalu boros\\nsementara kami hanya pakai sanyo dan ac",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LANGSA"
                },
                {
                    "no_laporan": "K5423020103035",
                    "waktu_lapor": "01/02/2023 11:10:49",
                    "waktu_response": "01/02/2023 12:14:50",
                    "waktu_recovery": "01/02/2023 12:57:18",
                    "durasi_response_time": 3841,
                    "durasi_recovery_time": 2548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUWENDI",
                    "alamat_pelapor": "JL PALEMBANG NO.48/28 RT 0 RW 0 KEL PANDAU HILIR KEC MEDAN PERJUANGAN, KOTA MEDAN, SUMATERA UTARA ACUAN: SIMPANG JL MALAKA",
                    "no_telp_pelapor": "085297586178",
                    "keterangan_pelapor": "TGL 26/12/22 PROSES PB (B2/10600 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 120019912212260372 DAN NO REG 1200111027282. BP DAN UJL TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT K1223010900124 K1223011100448 DAN K1223011700427, K1223012600424 K1223012700306 K5223012800784  SUDAH DIHUBUNGI NAMUN SUDAH 1 BULAN BLM ADA REALISASI  K5423013106962",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020103038",
                    "waktu_lapor": "01/02/2023 11:11:03",
                    "waktu_response": "01/02/2023 11:13:06",
                    "waktu_recovery": "01/02/2023 13:53:57",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 9651,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WALGITO",
                    "alamat_pelapor": "..JL RAYA SERANG,KM29,KAMPUNG POS KIARA,RT 4, RW 3 DESA SENTUL, KECAMATAN BALARAJA, KABUPATEN TANGERANG.\\n\\n",
                    "no_telp_pelapor": "081280949211",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN GAGAL INPUT. PTL MENYALA DENGAN SISA KWH 35,0",
                    "media": "Email",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020103039",
                    "waktu_lapor": "01/02/2023 11:11:07",
                    "waktu_response": "01/02/2023 11:11:34",
                    "waktu_recovery": "01/02/2023 12:34:43",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 4989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldo Muhamad Rifa",
                    "alamat_pelapor": "KP KENDAYAKAN No. RT.0 RW.0",
                    "no_telp_pelapor": "628971206248",
                    "keterangan_pelapor": "Halo, selamat siang ka. Sy ada kendala, pembelian token listrik prabayar dgn nomer 45069928252 gagal terus, Sudah dicoba melalui pembayaran dompet digital maupun lgs via bank tp transaksi gagal. Kenapa ya? Apa sedang ada gangguan?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103040",
                    "waktu_lapor": "01/02/2023 11:11:24",
                    "waktu_response": "01/02/2023 11:33:55",
                    "waktu_recovery": "01/02/2023 14:04:07",
                    "durasi_response_time": 1351,
                    "durasi_recovery_time": 9012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL. PENDIDIKAN RT 02/01 DS. COGREG KEC. PARUNG, KAB. BOGOR, JABAR (DEKAT MASJID AL BAROKAH",
                    "no_telp_pelapor": "08999989275",
                    "keterangan_pelapor": "MOHON BANTUAN. PELANGGAN KESULITAN MELAKUKAN PEMBELIAN TOKEN, PLN 123 TELAH MENJELASKAN BAHWA TIDAK ADA KENDALA DAN TELAH MENYARANKAN MELAKUKAN PEMBELIAN PADA TEMPAT LAIN, NAMUN SESUAI INFO YBS TETAP TIDAK BISA MELAKUKAN PEMBELIAN. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103041",
                    "waktu_lapor": "01/02/2023 11:11:17",
                    "waktu_response": "01/02/2023 11:11:50",
                    "waktu_recovery": "01/02/2023 12:34:50",
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 4980,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sahri Bin Sanip",
                    "alamat_pelapor": "kp kudakuda",
                    "no_telp_pelapor": "6285888228491",
                    "keterangan_pelapor": "udah awal bulan ko masih gabisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103042",
                    "waktu_lapor": "01/02/2023 11:11:17",
                    "waktu_response": "01/02/2023 11:14:52",
                    "waktu_recovery": "01/02/2023 11:26:15",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 683,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "antonius amri bonaventura",
                    "alamat_pelapor": "DN DUWET KEC MLATI KAB SLEMAN No.0 RT.3 RW.32 SENDANGADI",
                    "no_telp_pelapor": "6281325676775",
                    "keterangan_pelapor": "proses tambah daya butuh brp lama ya???",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020103047",
                    "waktu_lapor": "01/02/2023 11:11:35",
                    "waktu_response": "01/02/2023 11:17:15",
                    "waktu_recovery": "01/02/2023 12:28:40",
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 4285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Irawan",
                    "alamat_pelapor": "JL DS PASIR ANGIN DN CINYOSOG No.048 RT.2 RW.2 KEC CILEUNGSI KAB BOGOR. LOKASI : DKT PERUM GRIYA ALAM SENTOSA",
                    "no_telp_pelapor": "6285860086338",
                    "keterangan_pelapor": "kwh eror // UPDATE LAPORAN. PELANGGAN MENGHUBUNGI KEMBALI. CC.55.VENI .1 APP PRABAYAR (PTL MENYALA) TIDAK BISA MEMASUKKAN PULSA. APP TIDAK TERTERA BERHASIL ATAU GAGAL KETIKA DIINPUT. SISA KWH METER TIDAK BERTAMBAH SETELAH INPUT TOKEN .SETELAH UPDATE VKRN 43 DENGAN SISA KWH 3.14 \\nNO TOKEN : 4657 1643 0083 5575 2998",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103052",
                    "waktu_lapor": "01/02/2023 11:11:58",
                    "waktu_response": "01/02/2023 11:15:07",
                    "waktu_recovery": "01/02/2023 17:17:54",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 21767,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DENI LUBIS",
                    "alamat_pelapor": "JL KAV SEMPER JL SUNGAI BOGOWONTO NO 347 RT 8/1 KEL SEMPER BARAT KEC CILINGCING JAKUT // DEKAT KANTOR PLN ",
                    "no_telp_pelapor": "02122408125",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN ID METER 14444733167 TELAH MEMENUHI TOP UP TOKEN UNTUK BULAN JANUARI SEBESAR 720 JAM NYALA. PADA TGL 01/02/2023 SERTA SELANJUTNYA YBS MEMBUTUHKAN TOP UP TOKEN, SISA - KWH .(PTL TIDAK PADAM ). LAPOR KEMBALI KARENA BELUM ADA PENANGANAN. SISA 162.99 KWH. CC.54.BADRIA, 02122408125, 12G041R (01/02/23 PUKUL 12:22)\\nYBS MENGHUBUNGI KEMBALI BELUM ADA PETUGAS YANG KONFIRMASI // CC.54.NANDI 12G0CSZ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5123020100583",
                    "waktu_lapor": "01/02/2023 11:12:50",
                    "waktu_response": "01/02/2023 11:16:07",
                    "waktu_recovery": "01/02/2023 12:51:29",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 5722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONATUS",
                    "alamat_pelapor": "PR PERMATA KWANGSAN RESIDENCE BLOK A3 NO 29 KEL KWANGSAN KEC  SEDATI, KAB. SIDOARJO, JAWA TIMUR",
                    "no_telp_pelapor": "085235219312",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN INFOKAN ADANYA KESALAHAN PEMASANGAN APP SAAT REALISASI PASANG BARU SEKITAR TGL 8 ATAU 9 JANUARI 2022 DARI NO IDPEL 511802348868 A/N NURUL ISLAMIYAH  DENGAN ALAMAT NO IDPEL (PR PERMATA KWANGSAN RESIDENCE BLOK A3 NO 29 ) NAMUN APP TERSEBUT DIPASANG DI RUMAH LAIN TERTUKAR DENGAN PEMASANGAN APP DENGAN NO IDPEL 511802348850 A/N NURUL HIDAYATUR  ALAMAT SESUAI IDPEL ( PR PERMATA KWANGSAN RESIDENCE BLOK E3 NO 22 ).  PELANGGAN INGIN APP DAPAT DI PASANG SESUAI DATA ALAMATNYA. PELANGGAN BARU HARI INI KARENA APP TERTUKAR DENGAN APP ORANG LAIN DI LOKASI PERUMAHAN YANG SAMA BERBEDA BLOK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020103061",
                    "waktu_lapor": "01/02/2023 11:13:14",
                    "waktu_response": "01/02/2023 11:30:37",
                    "waktu_recovery": "01/02/2023 11:46:22",
                    "durasi_response_time": 1043,
                    "durasi_recovery_time": 945,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003414418",
                    "nama_pelapor": "IBU AIDA",
                    "alamat_pelapor": "KOMP GRIYA TAJUR HALANG BLOK A3 NO 2 KEL TAJUR HALANG KEC BOJONG GEDE KAB BOGOR ",
                    "no_telp_pelapor": "02162311382",
                    "keterangan_pelapor": "LEBIH TAGIH. REK FEB 23 ST AW = 466 ST AK = 1.046 ST APP TGL 01/02/23  = 465 . RUMAH KOSONG SEJAK MAR 2022, APP MUDAH DIJANGKAU DAN TIDAK TERKUNCI, PELANGGAN MENGINGINKAN  HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020103062",
                    "waktu_lapor": "01/02/2023 11:13:10",
                    "waktu_response": "01/02/2023 11:13:31",
                    "waktu_recovery": "01/02/2023 11:16:25",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuri",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100366",
                    "waktu_lapor": "01/02/2023 11:13:21",
                    "waktu_response": "01/02/2023 11:46:31",
                    "waktu_recovery": "01/02/2023 13:01:56",
                    "durasi_response_time": 1990,
                    "durasi_recovery_time": 4525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "09040416",
                    "nama_pelapor": "IBU KRISTINA",
                    "alamat_pelapor": "PERUMAHAN KENDANGSARI JL KENDANGSARI BLOK H NO.44 GG 4 TENGGILIS JAYA KEL.KENDANGSARI KEC. TENGGILIS MEJOYO KOTA SURABAYA >> DEKAT DENGAN MI KOBER ",
                    "no_telp_pelapor": "087888882604",
                    "keterangan_pelapor": "TANGGAL 01/02/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BTN MOHON PTL DISAMBUNG SESUAI KETENTUAN.\\nTERKAIT NO LAPOR : K5223020100550\\nPELANGGAN MENGHUBUNGI KEMBALI. CC.52.DEWI_R",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020103069",
                    "waktu_lapor": "01/02/2023 11:13:43",
                    "waktu_response": "01/02/2023 11:18:50",
                    "waktu_recovery": "01/02/2023 14:03:21",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 9871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MONIKA",
                    "alamat_pelapor": " JL BROMO 3 PERUMAHAN PURI PAMULANG BLOK B4 NO. 2, RT001/025, PAMULANG BARAT, PAMULANG, TANGERANG SELATAN, BANTEN. ACUAN DI DEPAN TAMAN)",
                    "no_telp_pelapor": "082114321297",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK DES 2022 =32011 , ST APP TGL 05/12/2022 = 31963. REK (BELUM DILUNASI). (RUMAH TIDAK DIHUNI, BERPAGAR TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS RUTIN MEMINTA FOTO KWH METER. MOHON HAL TSB AGAR TIDAK TERULANG LAGI (REVISI TIPE KELUHAN : CATER, TIPE SUB KELUHAN: LEBIH TAGIH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103070",
                    "waktu_lapor": "01/02/2023 11:13:54",
                    "waktu_response": "01/02/2023 11:31:56",
                    "waktu_recovery": "01/02/2023 13:23:51",
                    "durasi_response_time": 1082,
                    "durasi_recovery_time": 6715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bollink OutBadeur",
                    "alamat_pelapor": "PR CIKARANG LAKE VIEW BLOK D1 No.17 RT.12 RW.5 SD MULYA",
                    "no_telp_pelapor": "6285715511572",
                    "keterangan_pelapor": "Minta nomer tamper mau isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103071",
                    "waktu_lapor": "01/02/2023 11:13:58",
                    "waktu_response": "01/02/2023 11:51:25",
                    "waktu_recovery": "01/02/2023 12:12:24",
                    "durasi_response_time": 2247,
                    "durasi_recovery_time": 1259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YENININGSIH",
                    "alamat_pelapor": "DN KRAJAN TENGAH KEC BOJA No.0 RT.9 RW.2 METESEH",
                    "no_telp_pelapor": "6285337240508",
                    "keterangan_pelapor": "tidak bisa beli token listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJA"
                },
                {
                    "no_laporan": "K5123020100590",
                    "waktu_lapor": "01/02/2023 11:14:26",
                    "waktu_response": "01/02/2023 11:34:18",
                    "waktu_recovery": "01/02/2023 11:43:51",
                    "durasi_response_time": 1192,
                    "durasi_recovery_time": 573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE",
                    "alamat_pelapor": "PR CHANDRA BARU JL SILIWANGI VI BLOK NO7 RT 7 RW 017 KEL JATI RAHAYU KEC PONDOK MELATI KOTA BEKASI / DEKAT WARUNG CATUR ",
                    "no_telp_pelapor": "0811872608",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT TERKAIT PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN ADA RENOVASI DILOKASI, IDPEL 547101665738, NIK PELANGGAN 3172041804760002 ATAS NAMA SAHAT TAMBUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103075",
                    "waktu_lapor": "01/02/2023 11:14:24",
                    "waktu_response": "01/02/2023 11:15:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 33942150,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "pelanggan teluknaga",
                    "alamat_pelapor": "KP KEMIRI No. RT.8 RW.2 DS KEMIRI",
                    "no_telp_pelapor": "6285781444739",
                    "keterangan_pelapor": "MUTASI_K (G9923020188267:gangguan) - sudah beli pulsa 20 ribu tapi gk bisa di masukin,gagal trus,mohon kepada pihak pln agar dibantu di cek meteran saya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103076",
                    "waktu_lapor": "01/02/2023 11:14:33",
                    "waktu_response": "01/02/2023 11:23:27",
                    "waktu_recovery": "01/02/2023 11:26:59",
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 212,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000730598",
                    "nama_pelapor": "IBU DITA",
                    "alamat_pelapor": "KK PAPAN INDAH 2 BLOK N15 NO 24 JL - RT - RW - DS MANGUNJAYA KEC TAMBUN SELATAN KAB BEKASI",
                    "no_telp_pelapor": "0218519246",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23 = 1.027, APP TGL 01/02/23 = 926. RUMAH JARANG DIHUNI. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103078",
                    "waktu_lapor": "01/02/2023 11:14:32",
                    "waktu_response": "01/02/2023 12:36:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4929,
                    "durasi_recovery_time": 33937264,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hariyanto Adjie N",
                    "alamat_pelapor": "DN NGLANGGERAN KULON No. RT.15 RW.3 NGLANGGERA",
                    "no_telp_pelapor": "6281904288432",
                    "keterangan_pelapor": "MUTASI_K (G9923020188268:ditindaklanjuti ) - layar pada meteran padam, dan aliran listrik mati.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020103081",
                    "waktu_lapor": "01/02/2023 11:14:42",
                    "waktu_response": "01/02/2023 11:16:25",
                    "waktu_recovery": "01/02/2023 13:41:03",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 8678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DODI",
                    "alamat_pelapor": "JL H. NUR No.27 RT.2 RW.3 BENDA BARU",
                    "no_telp_pelapor": "6285254968826",
                    "keterangan_pelapor": "meteran teriindikasi tidak normal karena adanya penurunan tagihan bulanan  tidak normal sangat rendah",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103083",
                    "waktu_lapor": "01/02/2023 11:14:50",
                    "waktu_response": "01/02/2023 11:15:39",
                    "waktu_recovery": "01/02/2023 11:38:16",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 1357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN WAHYU",
                    "alamat_pelapor": "JL BARU CILINCING NO 2 RT 2/1 KEL CILINCING KEC CILINCING JAKUT, ",
                    "no_telp_pelapor": "081292926768",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKALNJUTI PROSES GESER  2 APP NO ID PEL  545100203458 DAN  545301571740 SETEMPAT RENOVASI. PEMOHON SBG PEMILIK PERSIL.  LAPOR KEMBALI  11:19 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103087",
                    "waktu_lapor": "01/02/2023 11:15:14",
                    "waktu_response": "01/02/2023 11:32:17",
                    "waktu_recovery": "01/02/2023 13:08:34",
                    "durasi_response_time": 1023,
                    "durasi_recovery_time": 5777,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "janatun",
                    "alamat_pelapor": "KK PERMATA CKR SLT D8 No.14 RT.000 RW.00 CIANTRA",
                    "no_telp_pelapor": "6285694548000",
                    "keterangan_pelapor": "gagal masukin pulsa.di lokasi padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103093",
                    "waktu_lapor": "01/02/2023 11:16:02",
                    "waktu_response": "01/02/2023 11:33:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1071,
                    "durasi_recovery_time": 33941032,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "I Kadek Eka Suartana",
                    "alamat_pelapor": "Jl. Kayu Cendana No.7b",
                    "no_telp_pelapor": "6282145668588",
                    "keterangan_pelapor": "MUTASI_K (G9923020188196:kebakaran) - g5423020108404\\nkebakaran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103094",
                    "waktu_lapor": "01/02/2023 11:16:13",
                    "waktu_response": "01/02/2023 11:31:22",
                    "waktu_recovery": "01/02/2023 12:19:27",
                    "durasi_response_time": 909,
                    "durasi_recovery_time": 2885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "240581",
                    "nama_pelapor": "BP SUGIARTO ",
                    "alamat_pelapor": "JL CIBUBUR II BULAK RINGIN RT 06 RW 3 NO 114 C KEL CIBUBUR KEC CIRACAS JAKARTA TIMUR . ACUAN DEKAT SD 09 10 CIBUBUR",
                    "no_telp_pelapor": "081281692992",
                    "keterangan_pelapor": "TGL 4/12/22 PENANGANAN GANGGUAN APP PRABAYAR VIA MCB OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86052430443. TERKAIT K5423011705383, K5423012501893",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020103095",
                    "waktu_lapor": "01/02/2023 11:16:24",
                    "waktu_response": "01/02/2023 11:26:53",
                    "waktu_recovery": "01/02/2023 15:27:07",
                    "durasi_response_time": 629,
                    "durasi_recovery_time": 14414,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK HARI",
                    "alamat_pelapor": "JL CIKAL 1 SAMPING RUMAH BESAR SEBELM SEKOLAHAN MAHANAIM",
                    "no_telp_pelapor": "081219740577",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PLN 123 TELAH MENJELASKAN BAHWA NO METER YBS TIDAK ADA KENDALA DALAM MELAKUKAN PEMBELIAN TOKEN, NAMUN SESUAI INFO YBS TELAH MENCOBA BEBERAPA TEMPAT TETAP TIDAK BISA. SISA KWH 44.2",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020103103",
                    "waktu_lapor": "01/02/2023 11:17:09",
                    "waktu_response": "01/02/2023 11:32:41",
                    "waktu_recovery": "01/02/2023 14:59:19",
                    "durasi_response_time": 932,
                    "durasi_recovery_time": 12398,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010501516",
                    "nama_pelapor": "BAPAK SURONO",
                    "alamat_pelapor": "KP.PASIRANDU RT 10 RW 05 DSA SUKASARI KEC.SERANG BARU KAB BEKASI",
                    "no_telp_pelapor": "085771761099",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100079, MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 15922, ST AK 17725, ST BERDASARKAN ANGKA ACMT 25/01/2023 = 17725. REK BELUM DILUNASI. (RUMAH DIHUNI, TIDAK DIPAGAR/DIKUNCI. APP MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100363",
                    "waktu_lapor": "01/02/2023 11:17:16",
                    "waktu_response": "01/02/2023 11:25:20",
                    "waktu_recovery": "01/02/2023 11:28:39",
                    "durasi_response_time": 484,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001449682",
                    "nama_pelapor": "BP REMON ",
                    "alamat_pelapor": "JL TERUSAN SUTAMI IV NO 3 KEC SUKAJADI KOTA BANDUNG / ",
                    "no_telp_pelapor": "0224206669",
                    "keterangan_pelapor": "LEBIH TAGIH IDPEL 535596220434 STAND AK REK FEB 11840 DAN STAND APP TGL 01/02/2023 = 10967.  RUMAH TIDAK DIHUNI TIDAK ADA PEMAKAIAN. MOHON DIBANTU KOREKSI TAGIHAN JAN DAN FEB DAN KONFRIMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020103104",
                    "waktu_lapor": "01/02/2023 11:17:29",
                    "waktu_response": "01/02/2023 11:24:10",
                    "waktu_recovery": "01/02/2023 11:25:07",
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 57,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yatora",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103107",
                    "waktu_lapor": "01/02/2023 11:17:48",
                    "waktu_response": "01/02/2023 11:24:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 399,
                    "durasi_recovery_time": 33941598,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. Sugeng Idzil Aryani",
                    "alamat_pelapor": "DN BOTO No. RT.1 RW.3 SEGOROPURO",
                    "no_telp_pelapor": "6281332029944",
                    "keterangan_pelapor": "MUTASI_K (G9923020188185:cek lwh) - isi token gagal terus,padahal sudah sesuai ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020103110",
                    "waktu_lapor": "01/02/2023 11:17:54",
                    "waktu_response": "01/02/2023 12:06:27",
                    "waktu_recovery": "01/02/2023 12:28:22",
                    "durasi_response_time": 2913,
                    "durasi_recovery_time": 1315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hetti rusdi",
                    "alamat_pelapor": "JL DAMANHURI No.0 RT.0",
                    "no_telp_pelapor": "62895612546999",
                    "keterangan_pelapor": "tidak bisa masukan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5123020100599",
                    "waktu_lapor": "01/02/2023 11:18:07",
                    "waktu_response": "01/02/2023 11:25:30",
                    "waktu_recovery": "01/02/2023 11:27:52",
                    "durasi_response_time": 443,
                    "durasi_recovery_time": 142,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001066128",
                    "nama_pelapor": "BP RAMA",
                    "alamat_pelapor": "PR PANTAI MENTARI JL. KENJERAN MENTARI KENJERAN UTARA 3 BLOK SF 2 NO.9. RT 4 RW 1. KEL KENJERAN. KEC BULAK. KOTA SURABAYA",
                    "no_telp_pelapor": "082245155143",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGNA TIDAK BISA MEMBELI PULSA TOKEN DENGAN KETERANGAN PEMBATASAN PEMBELIAN TOKEN, SEBELUMNYA PELANGGAN SUDAH MEMBELI PULSA TOKEN RP 200.000, RP 500.000 DAN RP 200.000 DAN MENCOBA DITEMPAT LAIN MELALUI TOKOPEDIA, SHOPEE NAMUN TIDAK BISA. SISA PULSA SAAT INI 811 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5423020103113",
                    "waktu_lapor": "01/02/2023 11:18:14",
                    "waktu_response": "01/02/2023 11:48:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1793,
                    "durasi_recovery_time": 33940178,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip",
                    "alamat_pelapor": "jl gang mesjid Al ikhlas",
                    "no_telp_pelapor": "6281287233347",
                    "keterangan_pelapor": "MUTASI_K (G9923020188265:di lokasi listrik padam) - listrik mati ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103116",
                    "waktu_lapor": "01/02/2023 11:18:30",
                    "waktu_response": "01/02/2023 11:22:36",
                    "waktu_recovery": "01/02/2023 11:48:59",
                    "durasi_response_time": 246,
                    "durasi_recovery_time": 1583,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ganu saputra",
                    "alamat_pelapor": "jln. taman kaya",
                    "no_telp_pelapor": "6285264470501",
                    "keterangan_pelapor": "Butuh percepatan perluasan jaringan perumahan karna unit yg sudah terbangun udh 32 unit dari jumlah total 50 unit\\nmohon di sampaikan pada bagian terkait nya bapak/ibu PLN terhormat, karna kami juga udh di desak sama pihak konsumen perumahan buat di masukan meteran karna rumah ingin di tempati tapi kwh listrik belum masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020103119",
                    "waktu_lapor": "01/02/2023 11:18:51",
                    "waktu_response": "01/02/2023 11:31:03",
                    "waktu_recovery": "01/02/2023 11:46:14",
                    "durasi_response_time": 732,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAHRUDIN",
                    "alamat_pelapor": "KP CIAKAR No.0 RT.1 RW.7 PASIR GAOK",
                    "no_telp_pelapor": "6285781254627",
                    "keterangan_pelapor": "pembelian token 100.000, transaksi gagal tetapi dana iconpay sudah terpotong dan tidak direfund terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020103123",
                    "waktu_lapor": "01/02/2023 11:19:15",
                    "waktu_response": "01/02/2023 11:27:06",
                    "waktu_recovery": "01/02/2023 15:49:37",
                    "durasi_response_time": 471,
                    "durasi_recovery_time": 15751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020103124",
                    "waktu_lapor": "01/02/2023 11:19:16",
                    "waktu_response": "01/02/2023 11:21:16",
                    "waktu_recovery": "01/02/2023 12:00:35",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 2359,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUNUNG",
                    "alamat_pelapor": "GANG PEMUDA 2 KP SUKARAJA KAUM     RT-2 / RW-8 NO 27 KEL. SUKARAJA KEC. SUKARAJA KAB BOGOR ACUAN : DEKAT TOKO KELONTONG ABANG AMIN DAN TOKO BONEKA ",
                    "no_telp_pelapor": "089654031812",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN (PTL PADAM)\\nPELANGGAN DENGAN NO METER 32014867553 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN KETERANGAN KWH MELEBIHI BATAS MAKSIMUM. NAMUN PADA P2APST BELUM ADA PEMBELIAN TOKEN UNTUK BULAN FEB 23 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103126",
                    "waktu_lapor": "01/02/2023 11:19:18",
                    "waktu_response": "01/02/2023 11:47:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1694,
                    "durasi_recovery_time": 33940213,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yukhi Mustaqim Kusuma Syabana",
                    "alamat_pelapor": "JL WIWAHA No. RT.1 RW.11",
                    "no_telp_pelapor": "628122188622",
                    "keterangan_pelapor": "MUTASI_K (G9923020188205:padam) - Periksa butuhbkode reset",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020103127",
                    "waktu_lapor": "01/02/2023 11:19:24",
                    "waktu_response": "01/02/2023 11:20:58",
                    "waktu_recovery": "01/02/2023 11:46:35",
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 1537,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "RUSUN PULO JAHE BLOK D 1 NO. 4 RT 13 / 14 JL RAWA BUNTU KEL JATINEGARA KEC CAKUNG JAKTIM ",
                    "no_telp_pelapor": "081218818797",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN TIDAK BISA BELI TOKEN SEBESAR RP. 500.000 UNTUK ID METER 14289801608 DENGAN KETERANGAN NO METER SALAH. DI AP2T DAN P2APST TIDAK ADA PERUBAHAN ID METER. SISA : 108.04 KWH  . MOHON AGAR DIKONFIRMASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103128",
                    "waktu_lapor": "01/02/2023 11:19:38",
                    "waktu_response": "01/02/2023 11:35:02",
                    "waktu_recovery": "01/02/2023 13:45:52",
                    "durasi_response_time": 924,
                    "durasi_recovery_time": 7850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jerri mulan",
                    "alamat_pelapor": "Jl. Asem Raya No.47 B",
                    "no_telp_pelapor": "6285893394738",
                    "keterangan_pelapor": "meteran hidup \\ntapi lampu mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5123020100602",
                    "waktu_lapor": "01/02/2023 11:19:54",
                    "waktu_response": "01/02/2023 11:22:43",
                    "waktu_recovery": "01/02/2023 11:49:09",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 1586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVA ",
                    "alamat_pelapor": "PR BUMI MELUR PERMAI BLOK B NO 1 GG TERATAI RT 5 RW 4 KEL SIDOMULYO BARAT KEC TAMPAN KOTA PEKANBARU",
                    "no_telp_pelapor": "081394261335",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 11 KWH, BELUM ADA PEMBAHARUAN APP OLEH PETUGAS, KODE TOKEN :  ( 3968 5206 7699 0082 1598 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020103129",
                    "waktu_lapor": "01/02/2023 11:19:46",
                    "waktu_response": "01/02/2023 11:29:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 562,
                    "durasi_recovery_time": 33941317,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRA BAGUS SETIAWAN",
                    "alamat_pelapor": "Jl. Hercules No.E-37",
                    "no_telp_pelapor": "6281232606078",
                    "keterangan_pelapor": "MUTASI_K (G9923020188190:kode G) - voltase down",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5323020100369",
                    "waktu_lapor": "01/02/2023 11:19:47",
                    "waktu_response": "01/02/2023 12:20:03",
                    "waktu_recovery": "01/02/2023 12:55:35",
                    "durasi_response_time": 3616,
                    "durasi_recovery_time": 2132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALVIN",
                    "alamat_pelapor": "JL BASOKA III DN GUNUNG TOGEL NO.- RT 23 RW 04 KEL BASOKA KEC TUBARU KAB SUMENEP // DKT MASJID ",
                    "no_telp_pelapor": "087746989798",
                    "keterangan_pelapor": "\\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM 12.91 KWH  /  32110506402\\nNO TOKEN 46082550378723595199 / UPDATE LAPORAN (CC.14.FEBRIA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020103130",
                    "waktu_lapor": "01/02/2023 11:19:49",
                    "waktu_response": "01/02/2023 11:22:54",
                    "waktu_recovery": "01/02/2023 14:26:52",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 11038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aas",
                    "alamat_pelapor": "Suka Merindu",
                    "no_telp_pelapor": "6282289361136",
                    "keterangan_pelapor": "Token kami bermasalah pada saat mengisi token selalu gagal dari semalam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020103134",
                    "waktu_lapor": "01/02/2023 11:20:47",
                    "waktu_response": "01/02/2023 11:36:22",
                    "waktu_recovery": "01/02/2023 11:55:37",
                    "durasi_response_time": 935,
                    "durasi_recovery_time": 1155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROTUA ",
                    "alamat_pelapor": "JALAN BUNGA KANTIL 18 NO.4 PASAR 7 PADANG BULAN ,SEMPAKATA, MEDAN SELAYANG & DEPAN MASJID NURUL MUKIM PASAR 7",
                    "no_telp_pelapor": "081373518449",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK BULAN FEBRUARI 2023 = 36.919, ANGKA STAND YANG DIBERIKAN PELANGGAN TGL 01/02/2023  = 36.834. (REK BELUM DILUNASI). SETEMPAT DI HUNI, RUMAH BERPAGAR DAN MEMILIKI PAPAN METERAN, KWH DAPAT DIJANGKAU DAN PELANGGAN TIDAK MENGETAHUI KEDATANGAN PETUGAS CATAT METER. ",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020103136",
                    "waktu_lapor": "01/02/2023 11:20:44",
                    "waktu_response": "01/02/2023 11:29:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 538,
                    "durasi_recovery_time": 33941283,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "banta rahmad",
                    "alamat_pelapor": "jalan samudera, gg.gulama ujung, No.18",
                    "no_telp_pelapor": "6285260247730",
                    "keterangan_pelapor": "MUTASI_K (G9923020188187:gangguan) - Kabel LIFE NEUTRAL terbalik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LHOKSEUMAWE"
                },
                {
                    "no_laporan": "K5323020100373",
                    "waktu_lapor": "01/02/2023 11:20:53",
                    "waktu_response": "01/02/2023 11:33:07",
                    "waktu_recovery": "01/02/2023 11:37:52",
                    "durasi_response_time": 734,
                    "durasi_recovery_time": 285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADE SUDIRTA",
                    "alamat_pelapor": "JL MEKAR SARI (UTARA WARUNG BABI GULING RAH ) NO 15 KEL  BENOA KEC KUTA SELATAN KAB BADUNG  LOKASI TOKO BUDI  RAHAYU ",
                    "no_telp_pelapor": "6281547400820",
                    "keterangan_pelapor": "BELUM KONVERSI PEMBELIAN TOKEN DIKANTOR PLN NOMINAL 50.000 PADA SAAT PENGAJUAN PD SEDANGKAN DILOKASI PD SUDAH TEREALISASI DENGAN NO METER 14450427118 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103141",
                    "waktu_lapor": "01/02/2023 11:21:13",
                    "waktu_response": "01/02/2023 11:22:39",
                    "waktu_recovery": "01/02/2023 11:26:27",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103144",
                    "waktu_lapor": "01/02/2023 11:21:34",
                    "waktu_response": "01/02/2023 11:23:27",
                    "waktu_recovery": "01/02/2023 11:29:19",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 352,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Paulus Sarwoto",
                    "alamat_pelapor": "Randugowang RT 1 RW 15",
                    "no_telp_pelapor": "6282323682220",
                    "keterangan_pelapor": "Ada petugas mengaku dari PLN tapi tanpa surat tugas katanya akan mekakukan pendataan dgn memfoto meteran. Apakah benar?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020103147",
                    "waktu_lapor": "01/02/2023 11:22:02",
                    "waktu_response": "01/02/2023 11:22:49",
                    "waktu_recovery": "01/02/2023 11:49:03",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 1574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fachrul Rozi",
                    "alamat_pelapor": "Jl. Pertamina Gas",
                    "no_telp_pelapor": "6282208222693",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103149",
                    "waktu_lapor": "01/02/2023 11:22:12",
                    "waktu_response": "01/02/2023 11:43:01",
                    "waktu_recovery": "01/02/2023 17:51:38",
                    "durasi_response_time": 1249,
                    "durasi_recovery_time": 22117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Jl. Raya Pemda Tigaraksa Kav AN 34 No 6 RT 05 RW 03 Kel Kadu Agung Kec Tigaraksa Kab Tangerang Banten",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5223020100704",
                    "waktu_lapor": "01/02/2023 11:22:56",
                    "waktu_response": "01/02/2023 12:51:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5298,
                    "durasi_recovery_time": 33936391,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JOSEPHINE ",
                    "alamat_pelapor": "JL. GONDANG RAYA GG PATLOT III,KEL. TEMBALANG KEC. TEMBALANG KOTA SEMARANG // HOTEL RUMI ",
                    "no_telp_pelapor": "081296916176",
                    "keterangan_pelapor": "TERKAIT NO. LAPOR K5223013000367 STATUS BATAL INFO DARI PELANGGAN BELUM ADA PENANGANAN DARI PETUGAS , MOHON DI TINDAK LANJUTI. TERKAIT NO LAPOR K5223012700655 MOHON BANTUAN LAYANAN PELANGGAN MENGHENDAKI DILAKUKAN PB 12 UNIT MASING-MASING DAYA @B1T/900. MOHON PELANGGAN SEGERA DI KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5423020103157",
                    "waktu_lapor": "01/02/2023 11:22:57",
                    "waktu_response": "01/02/2023 11:27:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 246,
                    "durasi_recovery_time": 33941442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HIBDA",
                    "alamat_pelapor": "KP KAUM PANDAK RT 2 RW 4, KARADENAN, CIBINONG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "088210965118",
                    "keterangan_pelapor": "TGL 24/01/23 PROSES PD (B2/41500 VA - B2/53000 VA) DENGAN NO AGENDA 538210522301248206 DAN NO REG 5382113064090. TGL 24/01/23 BP TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103159",
                    "waktu_lapor": "01/02/2023 11:23:14",
                    "waktu_response": "01/02/2023 11:27:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 33941411,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEDE",
                    "alamat_pelapor": "JL KARANGCEGAK  WETAN DS KARANGCEGAK   RT 8/4 KEL  KUTA SARI KEC  KUTASARI KAB PURBALINGGA JATENG ",
                    "no_telp_pelapor": "0881025975841",
                    "keterangan_pelapor": "MUTASI_K (G9923020188184:mohon di cek) - MOHON PENANGANAN APP PRABAYAR,  KWH DIRASA CEPAT HABIS SEJAK TGL 1/2/23 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020103162",
                    "waktu_lapor": "01/02/2023 11:23:28",
                    "waktu_response": "01/02/2023 11:34:52",
                    "waktu_recovery": "01/02/2023 11:44:45",
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 593,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "98053",
                    "nama_pelapor": "BP ANGGARA",
                    "alamat_pelapor": "JL. KENANGA KK KENANGA  INDAH NO 16 S RT 5 RW 4 KEL TANJUNG BARAT KEC JAGAKARSA 12540 ACUAN LOKASI : TIBI FUSAL/AIRINDI",
                    "no_telp_pelapor": "02180680987",
                    "keterangan_pelapor": "TGL 01/02/23  REKENING BULAN JANUARI 2023 BERIKUT BK  TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020103165",
                    "waktu_lapor": "01/02/2023 11:23:37",
                    "waktu_response": "01/02/2023 11:25:27",
                    "waktu_recovery": "01/02/2023 13:26:46",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 7279,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD HADI",
                    "alamat_pelapor": "Jl.pinang raya.gang pinang dalem.rt 01 rw014 No 45",
                    "no_telp_pelapor": "6285920033312",
                    "keterangan_pelapor": "ga bisa isi pulsa udah di kct berulang kali tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103166",
                    "waktu_lapor": "01/02/2023 11:24:01",
                    "waktu_response": "01/02/2023 11:26:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 33941500,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NISA",
                    "alamat_pelapor": "JL H MAHBUB RT 11 RW 09 KEL BINTARO KEC PESANGGRAHAN JAKARTA SELATAN  ",
                    "no_telp_pelapor": "081287718133",
                    "keterangan_pelapor": "MUTASI_K (G9923020188470:oper yantek) - BANYAK RUMAH PADAM SEJAK 5 JAM HANG LALU. PELANGGAN HARD COMPLAIN DAN MENGINGINKAN UNTUK DITINDAKLANJUTI SEGERA. PENYEBAB PADAM :KABEL OPSTYG RUSAK GARDU KB279 @AM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103167",
                    "waktu_lapor": "01/02/2023 11:24:04",
                    "waktu_response": "01/02/2023 12:06:33",
                    "waktu_recovery": "01/02/2023 14:40:43",
                    "durasi_response_time": 2549,
                    "durasi_recovery_time": 9250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ILO",
                    "alamat_pelapor": "JL JL. POROS LOMBE NO.10, WALIKO, GU, KAB. BUTON TENGAH, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082230228177",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN MENGAJUKAN PROSES PB R1T 900 VA MELALUI PLN MOBILE. SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BLM ADA PEMASANGAN NAMUN PADA AP2T TERTERA PENANGGUHAN RESTITUSI TUNAI. PELANGGAN MENGINFORMASIKAN TDK MENGAJUKAN PERMOHONAN PEMBATALAN DAN TETAP INGIN DIPASANG.",
                    "media": "Email",
                    "nama_ulp": "ULP MAWASANGKA"
                },
                {
                    "no_laporan": "K5423020103168",
                    "waktu_lapor": "01/02/2023 11:24:22",
                    "waktu_response": "01/02/2023 11:28:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 33941374,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gilang Ramadhan",
                    "alamat_pelapor": "JL SAIDI II No.29 RT.11 RW.7 CIPETE UTR",
                    "no_telp_pelapor": "6287761030177",
                    "keterangan_pelapor": "MUTASI_K (G9923020188216:urgent) - GAGAL INPUT TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103169",
                    "waktu_lapor": "01/02/2023 11:24:31",
                    "waktu_response": "01/02/2023 11:33:01",
                    "waktu_recovery": "01/02/2023 14:18:53",
                    "durasi_response_time": 510,
                    "durasi_recovery_time": 9952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AZIZAH ",
                    "alamat_pelapor": "KK DAMAILESTARI BLOK C 8 NO 4 KEL CIANTRA KEC CIKARANG SELATAN BEKASI ",
                    "no_telp_pelapor": "02189900476",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101504, MOHON TINDAK LANJUT DAN PENYELSAIAN  PELANGGAN DENGAN NO METER14339371255   TIDAK DAPAT MELAKUKAN PEMBELIAN PULSA TOKEN PADA DATA P2APST TERTERA BLOKING PEMBELIAN NAMUN PADA DATA AP2T TIDAK TERTERA KETERANGAN BLOKING ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5523020100378",
                    "waktu_lapor": "01/02/2023 11:24:38",
                    "waktu_response": "01/02/2023 11:53:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1757,
                    "durasi_recovery_time": 33939830,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDI",
                    "alamat_pelapor": "JL- NO- DN LINGKUNG DAYE DS PUYUNG RT/RW- KEC JONGGAT KAB LOMBOK TENGAH LOKASI : BELAKANG KANTOR DESA",
                    "no_telp_pelapor": "087755726609",
                    "keterangan_pelapor": "MUTASI_K (G9923020188208:geser SR) - MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020103178",
                    "waktu_lapor": "01/02/2023 11:25:02",
                    "waktu_response": "01/02/2023 11:26:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33941456,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "May Safika",
                    "alamat_pelapor": "DN KEPUHBARU No. RT.007 RW.04 GEDEG",
                    "no_telp_pelapor": "6285859261057",
                    "keterangan_pelapor": "MUTASI_K (G9923020188186:muncul periksa) - tidak bisa diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020103179",
                    "waktu_lapor": "01/02/2023 11:25:20",
                    "waktu_response": "01/02/2023 11:58:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2000,
                    "durasi_recovery_time": 33939545,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suripto",
                    "alamat_pelapor": "komplek taman Sarinah",
                    "no_telp_pelapor": "6281390002932",
                    "keterangan_pelapor": "MUTASI_K (G9923020188219:kwh periksa) - LCD mtr periksa tlg kirim CCTnya, no mtr, 45004508359",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5523020100382",
                    "waktu_lapor": "01/02/2023 11:25:30",
                    "waktu_response": "01/02/2023 11:39:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 868,
                    "durasi_recovery_time": 33940667,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELISMA WATI",
                    "alamat_pelapor": "JL RAYA PURWAKARTA NO 48 KP SUDIMAMPIR ASANO RT-1 / RW-6 DS TAGOK APU KEC PADALARANG KAB BANDUNG BARAT",
                    "no_telp_pelapor": "087848261001",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 119\\nNO TOKEN : 6032 5134 8597 1800 2802",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020103180",
                    "waktu_lapor": "01/02/2023 11:25:32",
                    "waktu_response": "01/02/2023 11:27:16",
                    "waktu_recovery": "01/02/2023 12:01:28",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 2052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UDIN ",
                    "alamat_pelapor": "JL - KP PASIRKAKAPA NO - RT-4 / RW-4 KEL PASIR LAJA KEC SUKARAJA KAB BOGOR ",
                    "no_telp_pelapor": "089635930922",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA P2APST TERTERA BLOKING TOKEN, NAMUN TIDAK TERDAPAT NO REGISTRASINYA  DENGAN NO METER : 32012410505 SISA 1.7 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103184",
                    "waktu_lapor": "01/02/2023 11:25:47",
                    "waktu_response": "01/02/2023 11:39:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 827,
                    "durasi_recovery_time": 33940691,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CUCU",
                    "alamat_pelapor": "JL ASRAMA BEJI 1 KP PENGKOLAN RT-2 / RW-4 NO 1D KEL KALI DAYA KEC CIKARANG BARAT KAB BEKASI",
                    "no_telp_pelapor": "089526903084",
                    "keterangan_pelapor": "MUTASI_K (G9923020188201:gagal infut token) - PELANGGAN TIDAK BISA INPUT TOKEN, KETERANGAN GAGAL , SISA 10.07 KWH . PTL TIDAK PADAM. NO TOKEN 6443 2975 3650 2744 1279",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020103189",
                    "waktu_lapor": "01/02/2023 11:26:26",
                    "waktu_response": "01/02/2023 11:38:46",
                    "waktu_recovery": "01/02/2023 11:41:22",
                    "durasi_response_time": 740,
                    "durasi_recovery_time": 156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kris bahtera",
                    "alamat_pelapor": "JL DEPAN POSAL KEC.KENATANG No.0 RT.6 RW.3 TEMU",
                    "no_telp_pelapor": "6287887857700",
                    "keterangan_pelapor": "kwh meter belum disegel,mohon segera disegel",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA TIMUR"
                },
                {
                    "no_laporan": "K5423020103190",
                    "waktu_lapor": "01/02/2023 11:26:33",
                    "waktu_response": "01/02/2023 11:33:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 390,
                    "durasi_recovery_time": 33941082,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "shinta oktavia",
                    "alamat_pelapor": "DN KALI SARI No. RT.2 RW.0",
                    "no_telp_pelapor": "6288287548952",
                    "keterangan_pelapor": "MUTASI_K (G9923020188199:mcb lemah) - MCB/TERMIS LEMAH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAR"
                },
                {
                    "no_laporan": "K5423020103191",
                    "waktu_lapor": "01/02/2023 11:26:34",
                    "waktu_response": "01/02/2023 11:26:56",
                    "waktu_recovery": "01/02/2023 11:29:15",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elsa",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103193",
                    "waktu_lapor": "01/02/2023 11:26:41",
                    "waktu_response": "01/02/2023 11:47:35",
                    "waktu_recovery": "01/02/2023 15:59:27",
                    "durasi_response_time": 1254,
                    "durasi_recovery_time": 15112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL. RAJA EYATO  KEL MOLOSIPAT W KEC KOTA BARAT KOTA GORONTALO (BELAKAN RM)",
                    "no_telp_pelapor": "085240508190",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 26/01/23 PELANGGAN MENGAJUKAN PROSES BERHENTI BERLANGGANAN SELAMANYA KE APL SETEMPAT (PERSYARATAN SUDAH DILENGKAPI),SESUAI INFO PELANGGAN DIINFORMASIKAN OLEH PETUGAS TGL 30/01/23 AKAN DITINDAKLANJUT, NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT OLEH PETUGAS.  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELAGA"
                },
                {
                    "no_laporan": "K5423020103194",
                    "waktu_lapor": "01/02/2023 11:26:53",
                    "waktu_response": "01/02/2023 11:51:24",
                    "waktu_recovery": "01/02/2023 14:51:45",
                    "durasi_response_time": 1471,
                    "durasi_recovery_time": 10821,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDI SUDARSONO",
                    "alamat_pelapor": "JL. TALANG KERAMAT RT. 16 RW 03 KELURAHAN TALANG KERAMAT, KECAMATAN TALANG KELAPA, KABUPATEN BANYUASIN.",
                    "no_telp_pelapor": "0818612700",
                    "keterangan_pelapor": "MOHON PERIKSA APP, PIRINGAN KWH DAN ANGKA COUNTER APP\\nTIDAK BEROPERASI SEJAK TIDAK MENGETAHUI. PTL TIDAK PADAM.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020103196",
                    "waktu_lapor": "01/02/2023 11:26:57",
                    "waktu_response": "01/02/2023 11:34:55",
                    "waktu_recovery": "01/02/2023 11:43:30",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanang Irwansyah",
                    "alamat_pelapor": "JL Jl.BATU SULI VI RT. RW. No. No.0 RT. RW.",
                    "no_telp_pelapor": "6285247300328",
                    "keterangan_pelapor": "Pengantin Kwh meter\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020103197",
                    "waktu_lapor": "01/02/2023 11:27:12",
                    "waktu_response": "01/02/2023 11:29:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 33941316,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "gendhon",
                    "alamat_pelapor": "Sam Ratulangi No. 458",
                    "no_telp_pelapor": "6281268304845",
                    "keterangan_pelapor": "MUTASI_K (G9923020188454:n) - koslet isntalasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020103198",
                    "waktu_lapor": "01/02/2023 11:27:13",
                    "waktu_response": "01/02/2023 11:28:08",
                    "waktu_recovery": "01/02/2023 11:48:04",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 1196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suhartono",
                    "alamat_pelapor": "DN SLEMAN No.",
                    "no_telp_pelapor": "6283848665584",
                    "keterangan_pelapor": "mau masukan kode token listrik kak. tapi gagal terus mohon bantuannya kak terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020103199",
                    "waktu_lapor": "01/02/2023 11:27:17",
                    "waktu_response": "01/02/2023 12:00:51",
                    "waktu_recovery": "01/02/2023 12:51:29",
                    "durasi_response_time": 2014,
                    "durasi_recovery_time": 3038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAWAN DARMAWAN",
                    "alamat_pelapor": "KP NAROGONG No. RT.7 RW.2",
                    "no_telp_pelapor": "6287873894848",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,slalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103203",
                    "waktu_lapor": "01/02/2023 11:27:36",
                    "waktu_response": "01/02/2023 12:30:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3801,
                    "durasi_recovery_time": 33937608,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dandi",
                    "alamat_pelapor": "jalan khatulistiwa",
                    "no_telp_pelapor": "6281253599785",
                    "keterangan_pelapor": "MUTASI_K (G9923020188258:cek kwh) - listrik tidak hidup\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020103207",
                    "waktu_lapor": "01/02/2023 11:28:12",
                    "waktu_response": "01/02/2023 11:31:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 33941172,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur rohmiyatun",
                    "alamat_pelapor": "JU RUG MOJOSONGO BYL RT.0 RW.0",
                    "no_telp_pelapor": "6281226859513",
                    "keterangan_pelapor": "MUTASI_K (G9923020188191:mohon dicek) - tidak bisa input pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOYOLALI"
                },
                {
                    "no_laporan": "K5423020103208",
                    "waktu_lapor": "01/02/2023 11:28:23",
                    "waktu_response": "01/02/2023 11:31:14",
                    "waktu_recovery": "01/02/2023 11:35:37",
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syaiful anwar",
                    "alamat_pelapor": "DS LUBUK PALAS No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282246904653",
                    "keterangan_pelapor": "mau menanyakan listrik saya mau d beli token tidak bisa. karena sudah melebihi batas. kwh. kira2 kapan baru bisa di beli token lagi ya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020103210",
                    "waktu_lapor": "01/02/2023 11:29:09",
                    "waktu_response": "01/02/2023 11:56:28",
                    "waktu_recovery": "01/02/2023 12:37:05",
                    "durasi_response_time": 1639,
                    "durasi_recovery_time": 2437,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "70660",
                    "nama_pelapor": "BP RIFKI ",
                    "alamat_pelapor": "KP KUDANG JL SINDANG RERET RT-4 / RW-9 NO.35 KEL CIBIRU WETAN KEC CILEUNYI. DEKAT TK NURUL HUDA ",
                    "no_telp_pelapor": "0811204292",
                    "keterangan_pelapor": "TGL 27/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK DAN REK BERJALAN FEB 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020103211",
                    "waktu_lapor": "01/02/2023 11:29:04",
                    "waktu_response": "01/02/2023 11:39:16",
                    "waktu_recovery": "01/02/2023 12:13:10",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 2034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000037532",
                    "nama_pelapor": "BP ANDREAS",
                    "alamat_pelapor": "JL FLAMBOYAN 3 KK CITRA GADING BLOK F3 NO 30 KEL CIPOCOK JAYA KEC CIPOCOK JAYA KOTA SERANG (DEKAT MINIMARKET INDOMART/ALFAMART)",
                    "no_telp_pelapor": "08129350059",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PROSES GESER SR DI KARENAKAN RENOVASI. PEMOHON MENGAKU SEBAGAI PEMILIK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020103214",
                    "waktu_lapor": "01/02/2023 11:29:49",
                    "waktu_response": "01/02/2023 11:32:04",
                    "waktu_recovery": "01/02/2023 13:24:53",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 6769,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hasan",
                    "alamat_pelapor": "JL PD RANJI No.0 RT.1 RW.1 PD RANJI",
                    "no_telp_pelapor": "6285695215526",
                    "keterangan_pelapor": "tidak bisa di isi token.\\nini laporan ke tiga. belum ada sms/tlp atopun tehnisi datang !!!",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103215",
                    "waktu_lapor": "01/02/2023 11:29:57",
                    "waktu_response": "01/02/2023 11:50:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1207,
                    "durasi_recovery_time": 33940061,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "YULVA MAULIT DIANA",
                    "alamat_pelapor": "JL SOEMOLAWAN DS KLURAK No.0 RT.16 RW.4 CANDI",
                    "no_telp_pelapor": "6281357856778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188209:perlu ct) - KWH muncul periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020103217",
                    "waktu_lapor": "01/02/2023 11:30:27",
                    "waktu_response": "01/02/2023 11:50:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1201,
                    "durasi_recovery_time": 33940037,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Divta A",
                    "alamat_pelapor": "PR ALAM MUTIARA No.011 RT.00 RW.00 SIDOARJO",
                    "no_telp_pelapor": "6289520888883",
                    "keterangan_pelapor": "MUTASI_K (G9923020188211:perlu cek) - MCB IX6A lemah masih belum diganti hampir 1 bulan. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020100627",
                    "waktu_lapor": "01/02/2023 11:30:37",
                    "waktu_response": "01/02/2023 11:32:09",
                    "waktu_recovery": "01/02/2023 12:14:37",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 2548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000229448",
                    "nama_pelapor": "IBU MADE",
                    "alamat_pelapor": "JL ARWANA UTAMA PR NOGOTIRTO BLOK L NO.118 KEL NOGOTIRTO RT.- RW.- KEC GAMPING KAB SLEMAN ",
                    "no_telp_pelapor": "081225113660",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 ADA PETUGAS KELOKASI TERKAIT PEMBAYARAN TAGIHAN BULAN JANUARI 2023. PELANGGAN DIMINTA MELAKUKAN PEMBAYARAN MELALUI TRANSFER NAMUN KE REKENING PRIBADI. ADA BUKTI BAYAR NAMUN BURAM. PETUGAS INFO UNTUK PEMBAYARAN HARUS DILAKUKAN HARI INI TGL 01/02/2023 KARENA BESOK SUDAH BEDA PETUGAS. MOHON KONFIRMASI APAKAH PETUGAS TSB RESMI DARI PLN/TIDAK. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020103219",
                    "waktu_lapor": "01/02/2023 11:30:43",
                    "waktu_response": "01/02/2023 11:34:28",
                    "waktu_recovery": "01/02/2023 11:43:59",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 571,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU  OKTA  ",
                    "alamat_pelapor": "KOMPLEK GRREN VILAGE  JL WADAS 4  NO.11  RT.6 RE.04  KEL.PONDOK GEDE  KEC JATI CEMPAKA ",
                    "no_telp_pelapor": "08121473239",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 97.92 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103220",
                    "waktu_lapor": "01/02/2023 11:30:41",
                    "waktu_response": "01/02/2023 11:31:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 33941150,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Fajar",
                    "alamat_pelapor": "Jl. Pos Pengumben (Komp. Bulog) Blok G No.5",
                    "no_telp_pelapor": "6287721310395",
                    "keterangan_pelapor": "MUTASI_K (G9923020188218:urgent) - KWH tidak bisa diisi token \\npengaduan atas nama Andri",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103221",
                    "waktu_lapor": "01/02/2023 11:30:46",
                    "waktu_response": "01/02/2023 11:33:48",
                    "waktu_recovery": "01/02/2023 13:00:37",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 5209,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yovan Bahtiar",
                    "alamat_pelapor": "DS SUNGAI SELAN PANGKALPIN",
                    "no_telp_pelapor": "6282181449510",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020103225",
                    "waktu_lapor": "01/02/2023 11:30:57",
                    "waktu_response": "01/02/2023 11:32:07",
                    "waktu_recovery": "01/02/2023 13:35:26",
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 7399,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagus",
                    "alamat_pelapor": "Jl. Raya Singosari ",
                    "no_telp_pelapor": "6282131347553",
                    "keterangan_pelapor": "Token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5323020100383",
                    "waktu_lapor": "01/02/2023 11:31:02",
                    "waktu_response": "01/02/2023 11:34:29",
                    "waktu_recovery": "01/02/2023 13:22:59",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 6510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DULAH",
                    "alamat_pelapor": "JL SILIWANGI RAYA  RT-2  RW-2 NO 0 KEL PONDOK BENDA KEC PAMULANG KOTA TANSEL :: LOK DI RUKO SAMPINGG GG KESADARAN",
                    "no_telp_pelapor": "6285724989917",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT STROOM SETELAH UPDATE VKRN 43, NO METER 32023475711 , 61372984130311961038, 63902273637671016536, PTL MENYALA, SISA 18.50 KWH CC.52.ADIS",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103227",
                    "waktu_lapor": "01/02/2023 11:31:27",
                    "waktu_response": "01/02/2023 11:35:24",
                    "waktu_recovery": "01/02/2023 14:31:22",
                    "durasi_response_time": 237,
                    "durasi_recovery_time": 10558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUDI",
                    "alamat_pelapor": "KP PRIYANG RT.7/2 NO.88 SERPONG, PONDOK JAGUNG, SERPONG UTARA, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "0215371069",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI TGL 27/12/22 REALISASI PROSES MIGRASI B2/ 11000 VA - B2T / 11000 VA DENGAN NO REG 5662017129913. PELANGGAN MENDAPATKAN SURAT TERKAIT SISA UJL AKAN DI KONVERSIKAN KE TOKEN. HINGGA SAAT INI BELUM ADA TINDAKLANJUT.  NO METER 45104200956.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103228",
                    "waktu_lapor": "01/02/2023 11:31:25",
                    "waktu_response": "01/02/2023 11:46:32",
                    "waktu_recovery": "01/02/2023 11:50:09",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 217,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhori Muslim",
                    "alamat_pelapor": "PR KEBUNAGUNG No. 0 RT.002 RW.01 KEBUNAGUNG",
                    "no_telp_pelapor": "6282334122124",
                    "keterangan_pelapor": "Saya memasukkan token, selalu gagal. Sudah dicek berkali2. Tetep ga bisa.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5123020100634",
                    "waktu_lapor": "01/02/2023 11:31:39",
                    "waktu_response": "01/02/2023 11:42:31",
                    "waktu_recovery": "01/02/2023 11:48:58",
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI / BP SIGO",
                    "alamat_pelapor": "JL CENDRAWASIH NO.38. RT 0 RW 0. KEL PANCURAN DEWA. KEC SIBOLGA SAMBAS. KOTA SIBOLGA. ANCER2 DEKAT SIMPANG LIMA",
                    "no_telp_pelapor": "081361242188",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER ADA GANGGUAN SEJAK TANGGAL 23/01/2023 MENDAPAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PENGGANTIAN APP KEMBALI, KONDISI RUMAH (DIHUNI). PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5423020103233",
                    "waktu_lapor": "01/02/2023 11:31:48",
                    "waktu_response": "01/02/2023 11:38:15",
                    "waktu_recovery": "01/02/2023 12:07:09",
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 1734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lintang Karunia Putri",
                    "alamat_pelapor": "JL BOTENG No. RT.01 RW.04 MENGANTI",
                    "no_telp_pelapor": "6281235430678",
                    "keterangan_pelapor": "sy minta tolong pihak PLN dateng untuk cek kelistrikan dirumah sy karena biaya listrik beberapa bulan sudag tidak masuk akal dari pemakaian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020103234",
                    "waktu_lapor": "01/02/2023 11:31:50",
                    "waktu_response": "01/02/2023 12:35:16",
                    "waktu_recovery": "01/02/2023 14:59:22",
                    "durasi_response_time": 3806,
                    "durasi_recovery_time": 8646,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIZKI",
                    "alamat_pelapor": "JL DS. PAJAR BULAN KEC PAJAR BULAN, KAB. LAHAT, SUMATERA SELATAN",
                    "no_telp_pelapor": "081282797492",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN RESTITUSI PROSES PB (R1MT/ 900 VA) DENGAN NO AGENDA 147209912301281891 DAN NO REG 1472012032067 DIKARENAKAN ALAMAT PENYAMBUNGAN TIDAK SESUAI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020103236",
                    "waktu_lapor": "01/02/2023 11:32:18",
                    "waktu_response": "01/02/2023 11:34:55",
                    "waktu_recovery": "01/02/2023 11:45:15",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 620,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3497",
                    "nama_pelapor": "BP IDRIS",
                    "alamat_pelapor": "JL MENGKUDU M/I NO 98 RT13/7  KEL. LAGOA KEC. KOJA KOTA JAKUT (DEKAT MUSHOLAH HAYYALASHOLAH/ DEPAN WARUNG) ",
                    "no_telp_pelapor": "081337732211",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SETEMPAT SUDAH DI BONGKAR RAMPUNG. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO LAPOR K5423013105052 DAN K5423013107979 SESUAI INFO PELANGGAN BELUM DITINDAKLANJUTI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103238",
                    "waktu_lapor": "01/02/2023 11:32:28",
                    "waktu_response": "01/02/2023 12:21:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2917,
                    "durasi_recovery_time": 33938200,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novi Harianto",
                    "alamat_pelapor": "JL PERWIRA No. BAGAN BESA",
                    "no_telp_pelapor": "6285264444448",
                    "keterangan_pelapor": "saya sudah melunasi tambah daya dari 1300 ke 3500 .permohonan sudah selesai tapi pegutas sampai saat ini belum datang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5423020103241",
                    "waktu_lapor": "01/02/2023 11:32:49",
                    "waktu_response": "01/02/2023 11:33:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 33941046,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "helpdesk kus",
                    "alamat_pelapor": "JL BY PASS NGR RAI NO 99 No.0 JIMBARAN",
                    "no_telp_pelapor": "6282339352627",
                    "keterangan_pelapor": "MUTASI_K (G9923020188195:fu tegangan loss) - mintol di fu Tegangan Loss",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103245",
                    "waktu_lapor": "01/02/2023 11:33:11",
                    "waktu_response": "01/02/2023 11:39:19",
                    "waktu_recovery": "01/02/2023 12:37:39",
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 3500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIVENSKI ATWINDA DIFA/ moms_fa",
                    "alamat_pelapor": "JL RAYA BYPASS JUANDA NO 6 (SEBRANG POM BENSIN SEDATI GEDE/SAMPING COFFE PASSMOOD)",
                    "no_telp_pelapor": "081515580713",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGANAN SELAMANYA DAYA (B1T/5500 VA) DIKARENAKAN PINDAH LOKASI USAHA DENGAN NO. KTP PEMILIK 3515130202910006 AN. AGUS CAHYONO DAN NO. KTP DIBERI KUASA 3502035405920002 AN. RIVENSKI ATWINDA DIFA PEMOHON MENGAKU SEBAGAI (DIBERI KUASA).",
                    "media": "Instagram",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020103247",
                    "waktu_lapor": "01/02/2023 11:33:17",
                    "waktu_response": "01/02/2023 11:37:50",
                    "waktu_recovery": "01/02/2023 11:45:44",
                    "durasi_response_time": 273,
                    "durasi_recovery_time": 474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sugih",
                    "alamat_pelapor": "dewi sartika no 36-38 sekolah rehoboth ",
                    "no_telp_pelapor": "628164863007",
                    "keterangan_pelapor": "tiang pln sudah patah karena terjepit pohon dan berkarat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5223020100733",
                    "waktu_lapor": "01/02/2023 11:33:48",
                    "waktu_response": "01/02/2023 12:30:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3424,
                    "durasi_recovery_time": 33937613,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. EDI",
                    "alamat_pelapor": "JL GATOT SUBROTO GUNUNG SIMPING NO. 134  RT-4 / RW-11. KEL. GUNUNG SIMPING KEC. CILACAP TENGAH KAB. CILACAP >> DEKAT KANTOR BNI GATOT SUBROTO",
                    "no_telp_pelapor": "02825568601",
                    "keterangan_pelapor": "PELANGGAN MENHENDAKI DIBERIKAN INVOICE SETIAP BULAN PADA EMAIL edi.supriono@sm.co.id DI ID PELANGGAN = 525010894803",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5423020103251",
                    "waktu_lapor": "01/02/2023 11:34:04",
                    "waktu_response": "01/02/2023 12:36:15",
                    "waktu_recovery": "01/02/2023 13:43:22",
                    "durasi_response_time": 3731,
                    "durasi_recovery_time": 4027,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EVAN",
                    "alamat_pelapor": "JALAN PENDIDIKAN, KELURAHAN TEGAL REJO, KECAMATAN MEDAN PERJUANGAN",
                    "no_telp_pelapor": "082277742727",
                    "keterangan_pelapor": "TGL 31-01-2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEBRUARI 2023 TELAH DILUNASI MELALUI BANK BSI PTL MINTA SEGERA DISAMBUNG. TERKAIT K5423020102677",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020103253",
                    "waktu_lapor": "01/02/2023 11:34:26",
                    "waktu_response": "01/02/2023 11:35:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 33940927,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADIT ",
                    "alamat_pelapor": "KP CIATER TENGAH RT 4 RW 2  NO - JL BRINGIN KEL CIATER KEC SERPONG TANGERANG SELATAN SETEMPAT WARUNG TUMAN BSD ",
                    "no_telp_pelapor": "082110682050",
                    "keterangan_pelapor": "MUTASI_K (G9923020188270:tlg cek) - TGL 29 / 11 / 22  PENANGANAN GANGGUAN PTL MCB RUSAK OLEH PETUGAS (BP GOZALI DAN MUKOLIK ) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 104320 . MOHON SEGERA MCB DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103254",
                    "waktu_lapor": "01/02/2023 11:34:22",
                    "waktu_response": "01/02/2023 12:46:22",
                    "waktu_recovery": "01/02/2023 21:54:29",
                    "durasi_response_time": 4320,
                    "durasi_recovery_time": 32887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jemmy",
                    "alamat_pelapor": "Jl. Kyai Sepuh No.92e",
                    "no_telp_pelapor": "6281266702929",
                    "keterangan_pelapor": "tidak bisa top up token listrik prabayar.\\nketerangan: total kwh melebihi batas maximal.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020103257",
                    "waktu_lapor": "01/02/2023 11:34:54",
                    "waktu_response": "01/02/2023 11:37:49",
                    "waktu_recovery": "01/02/2023 11:49:39",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIRIN ERNA WATI",
                    "alamat_pelapor": "JL CAKALANG I No.321 RT.5 RW.6 POLOWIJEN",
                    "no_telp_pelapor": "6281234328784",
                    "keterangan_pelapor": "Gagal mengisi token…. Bagaimana caranya\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103261",
                    "waktu_lapor": "01/02/2023 11:35:12",
                    "waktu_response": "01/02/2023 11:36:54",
                    "waktu_recovery": "01/02/2023 14:01:27",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 8673,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NISYA ",
                    "alamat_pelapor": "JL JL. KP. BUARAN NO.14, SERUA, CIPUTAT, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "08977060575",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL BAYAR 16/01/2023 PENGAJUAN PROSES PB (R1MT / 900 VA), DENGAN NO REG 5436012259206 DAN NO AGENDA 543609912301162571. TGL 17/01/2023 PETUGAS DATANG A/N BP ANDRE MENGINFOKAN BAHWA TIDAK DAPAT DILAKUKAN REALISASI PENYAMBUNGAN DIKARNAKAN SEBELUMNYA PERNAH TERPASANG APP. TGL 20/01/2023 YBS DATANG KE AREA PLN DAN DI INFOKAN PETUGAS BAHWA NANTINYA AKAN ADA PETUGAS YANG DATANG KE LOKASI, TGL 20/01/2023 DATANG PETUGAS ATAS NAMA BP BAYU FIRMANSYAH MENGINFOKAN BAHWA DENDA YANG HARUS DILAKUKAN PEMBAYARAN NOMINAL RP. 300.000 (SUDAH DI BAYARKAN KE REK YBS ATAS NAMA BAYU FIRMANSYAH DENGAN NO REK 1276726451). TGL 24/01/2023 BP BAYU MEMBERIKAN BUKTI BAYAR DENGAN NO REG 5436019009557 NAMUN TIDAK SESUAI DENGAN YANG YBS BAYARKAN, DAN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN KEMBALI DILOKASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103263",
                    "waktu_lapor": "01/02/2023 11:35:17",
                    "waktu_response": "01/02/2023 12:29:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3236,
                    "durasi_recovery_time": 33937712,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julita Pogalin",
                    "alamat_pelapor": "JL KLEAK KOMP. FAK EKONOMI No.0 KLEAK",
                    "no_telp_pelapor": "6285298401801",
                    "keterangan_pelapor": "MUTASI_K (G9923020188453:b) - Tidak bisa isi Token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020103267",
                    "waktu_lapor": "01/02/2023 11:35:42",
                    "waktu_response": "01/02/2023 11:45:08",
                    "waktu_recovery": "01/02/2023 12:49:48",
                    "durasi_response_time": 566,
                    "durasi_recovery_time": 3880,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM BADRI ",
                    "alamat_pelapor": "JL SYAIDAN PR PURI AGUNG LESTARI PRIMA BLOK C NO.19 RT-1 / RW-11 KEL TANAH BARU KEC BEJI KOTA DEPOK, SAMPING LAP GABAN ",
                    "no_telp_pelapor": "081317869414",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK DAPAT MELAKUKAN PEMBAYARAN TD DENGAN NO REG 5474015116212. PADA DATA AP2T PERMOHONAN BELUM DISAHKAN MANAGER.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020103268",
                    "waktu_lapor": "01/02/2023 11:35:49",
                    "waktu_response": "01/02/2023 11:37:14",
                    "waktu_recovery": "01/02/2023 11:43:09",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAINAL ARIFIN",
                    "alamat_pelapor": "JL BEDAK PASAR BARENG LANTAI DASAR JL. TERU No.",
                    "no_telp_pelapor": "6281234333652",
                    "keterangan_pelapor": "Saya tidak bisa beli token dimanapun. Kenapa\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103272",
                    "waktu_lapor": "01/02/2023 11:36:08",
                    "waktu_response": "01/02/2023 11:49:34",
                    "waktu_recovery": "01/02/2023 12:26:33",
                    "durasi_response_time": 806,
                    "durasi_recovery_time": 2219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAFIZ / hafiz_arrafi_",
                    "alamat_pelapor": "KAMPUNG MERDEKA DSN. KEDUNGMALING III RT. 019 RW. 008 DS. KEDUNGMALING KEC. SOOKO KAB. MOJOKERTO (DEPAN TOKO LOUHAN ELEKTRONIK)",
                    "no_telp_pelapor": "081249265164",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH  9070,44.",
                    "media": "Instagram",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5323020100391",
                    "waktu_lapor": "01/02/2023 11:36:14",
                    "waktu_response": "01/02/2023 11:52:58",
                    "waktu_recovery": "01/02/2023 12:44:01",
                    "durasi_response_time": 1004,
                    "durasi_recovery_time": 3063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14027168518",
                    "nama_pelapor": "IBU WIDIA",
                    "alamat_pelapor": "JL ANYELIR 9 NO 8 BLOK 14 PERUM BUMI RANCAEKEK KENCANA KEC RANCAEKEK KEL RANCAEKEK KENCANA KAB  BANDUNG ",
                    "no_telp_pelapor": "081320326069",
                    "keterangan_pelapor": "GANGGUAN LPB REJECT , VKRN 43, PTL MENYALA  SISA STROOM 84 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RANCAEKEK"
                },
                {
                    "no_laporan": "K5423020103274",
                    "waktu_lapor": "01/02/2023 11:36:19",
                    "waktu_response": "01/02/2023 11:40:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 273,
                    "durasi_recovery_time": 33940613,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Fajar",
                    "alamat_pelapor": "JL JL POS PENGUMBEN NO 9 BLOK A",
                    "no_telp_pelapor": "6287721310495",
                    "keterangan_pelapor": "MUTASI_K (G9923020188222:urgent) - KWH tidak bisa diisi token \\npengaduan atas nama Andri",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103276",
                    "waktu_lapor": "01/02/2023 11:36:50",
                    "waktu_response": "01/02/2023 12:15:49",
                    "waktu_recovery": "01/02/2023 12:28:03",
                    "durasi_response_time": 2339,
                    "durasi_recovery_time": 734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "i gede sudarsana",
                    "alamat_pelapor": "DN BR.WANGSIAN No. WISMA KERT",
                    "no_telp_pelapor": "6287862304506",
                    "keterangan_pelapor": "meteran bermasalah tidak bisa memasukan token pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5423020103278",
                    "waktu_lapor": "01/02/2023 11:36:56",
                    "waktu_response": "01/02/2023 11:37:31",
                    "waktu_recovery": "01/02/2023 11:45:29",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDI SANTOSO",
                    "alamat_pelapor": "JL JL.TERUSAN DIENG NO.7A RT.4 RW.1 PISANG No.",
                    "no_telp_pelapor": "6281234332493",
                    "keterangan_pelapor": "kapan mau dipasang mcb dirumah saya\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103279",
                    "waktu_lapor": "01/02/2023 11:36:56",
                    "waktu_response": "01/02/2023 11:53:09",
                    "waktu_recovery": "01/02/2023 12:19:43",
                    "durasi_response_time": 973,
                    "durasi_recovery_time": 1594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irving",
                    "alamat_pelapor": "Blok F no. 8",
                    "no_telp_pelapor": "6282122984054",
                    "keterangan_pelapor": "biaya kWh meter melonjak, ada kecurigaan tidak beres kWh meter nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103283",
                    "waktu_lapor": "01/02/2023 11:37:15",
                    "waktu_response": "01/02/2023 12:04:59",
                    "waktu_recovery": "01/02/2023 12:28:11",
                    "durasi_response_time": 1664,
                    "durasi_recovery_time": 1392,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUDA",
                    "alamat_pelapor": "Jl. Laksamana R.E.Martadinata gg melati no23",
                    "no_telp_pelapor": "628994240901",
                    "keterangan_pelapor": "tagihan saya naik padahal tidak ada penambahan pemakaian eloektronik malahan berkurang elekteoniknya, rata2 3 bulan trakhi hanya 2600000, tp bulan ini sampai 326000 tolong di cek kembali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020103284",
                    "waktu_lapor": "01/02/2023 11:37:39",
                    "waktu_response": "01/02/2023 11:43:43",
                    "waktu_recovery": "01/02/2023 11:50:18",
                    "durasi_response_time": 364,
                    "durasi_recovery_time": 395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARITA ",
                    "alamat_pelapor": "JL RAYA JT BENING RT-4 / RW-3 NO 22 E KEL PONDOK GEDE KEC JATI BENING KOTA BEKASI JAWA BARAT ( SETEMPAT ALMIRA SALO MUSLIMAH JATI BENING ",
                    "no_telp_pelapor": "081213146044",
                    "keterangan_pelapor": "TGL 31/01/23  PELANGGAN MELAKUKAN TRANSAKSI PEMBELIAN TOKEN DENGAN ID METER ( 14259743913 )SEBESAR RP 1.000.000,-  ( 5954 7318 8846 4082 6830 ) DAN SAAT DIINPUT KE APP PRABAYAR TERTERA PERIKSA. TGL 01/02/23 PERGANTIAN APP DIKARENAKAN APP TERTERA PERIKSA DENGAN ID METER BARU ( 56226156356 ). PELANGGAN MENGINGINKAN DILAKUKAN KONVERSI TOKEN KE ID METER BARU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103287",
                    "waktu_lapor": "01/02/2023 11:37:48",
                    "waktu_response": "01/02/2023 11:40:03",
                    "waktu_recovery": "01/02/2023 12:01:23",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 1280,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL BEKASI TIMUR RAYA KM 17 NO 83 KP JATI RT8/1 KEL JATINEGARA KAUM KEC PULO GADUNG JAKARTA TIMUR. ",
                    "no_telp_pelapor": "08121997061",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN AGAR APP LEBIH AMAN. PEMOHON SBG YANG DIBERIKUASA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5223020100742",
                    "waktu_lapor": "01/02/2023 11:37:50",
                    "waktu_response": "01/02/2023 11:41:44",
                    "waktu_recovery": "01/02/2023 11:49:44",
                    "durasi_response_time": 234,
                    "durasi_recovery_time": 480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007615771",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "GRIYA ASRI 2 BLOK G5 NO 40 RT 09/26 SUMBER JAYA TAMBUN SELATAN",
                    "no_telp_pelapor": "0811562274",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100572, LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 8940, ST APP TGL 01-02-2023= 5696. REK BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. \\n BANGUNAN DIHUNI, BERPAGAR TIDAK TERKUNCI, KWH METER MUDAH DIJANGKAU PETUGAS DATANG, ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103289",
                    "waktu_lapor": "01/02/2023 11:37:55",
                    "waktu_response": "01/02/2023 11:43:47",
                    "waktu_recovery": "01/02/2023 11:50:57",
                    "durasi_response_time": 352,
                    "durasi_recovery_time": 430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUPRIYO",
                    "alamat_pelapor": "JL JL. BOROBUDUR, PS. BLIMBING 3 / LOS III No.",
                    "no_telp_pelapor": "6281234330510",
                    "keterangan_pelapor": "Mohon informasi untuk tambah daya diskon\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103290",
                    "waktu_lapor": "01/02/2023 11:37:55",
                    "waktu_response": "01/02/2023 11:59:54",
                    "waktu_recovery": "01/02/2023 13:14:41",
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 4487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CHINTIA WINDA ",
                    "alamat_pelapor": "JALAN HAJI MUCHTAR RAYA KEJAKSAAN 1 NO. 1 RT 03/06 KREO LARANGAN KOTA TANGERANG (SEBRANG SMP 245) BISA DIHUBUNGI NOMOR ITU",
                    "no_telp_pelapor": "0816818069",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 01/02/23 SEBESAR RP. 20.000,- DENGAN NO. TOKEN 10455520289775054394. SISA TOKEN 136,11KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5123020100646",
                    "waktu_lapor": "01/02/2023 11:38:01",
                    "waktu_response": "01/02/2023 11:46:29",
                    "waktu_recovery": "01/02/2023 11:53:59",
                    "durasi_response_time": 508,
                    "durasi_recovery_time": 450,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IMA",
                    "alamat_pelapor": "PR OMAH KWENI BLOK A 23 KEL ANGGASWANGI KEC SUKODONO KAB SIDOARJO\\n",
                    "no_telp_pelapor": "03199643972",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH SR , DIKARENAKAN RENOVASI \\nNIK PELANGGAN 3515144305820001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020103293",
                    "waktu_lapor": "01/02/2023 11:38:45",
                    "waktu_response": "01/02/2023 11:53:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 875,
                    "durasi_recovery_time": 33939865,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Nurul",
                    "alamat_pelapor": "JL GEDONG LIMA No.0 RT.004 RW.07 KERTAJAYA",
                    "no_telp_pelapor": "6285795804741",
                    "keterangan_pelapor": "mau isi token gabisa terus, gagal terus. tp saldo sudah terpotong",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020103294",
                    "waktu_lapor": "01/02/2023 11:38:54",
                    "waktu_response": "01/02/2023 12:24:10",
                    "waktu_recovery": "01/02/2023 12:32:23",
                    "durasi_response_time": 2716,
                    "durasi_recovery_time": 493,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anisa fitri",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6281331966912",
                    "keterangan_pelapor": "halo kak berusan sy mengisi token sebesar 100 ribu. sudah masuk dan ada notifikasi berhasil di aplikasi. tapi setelah itu tdk sengaja terpencet tombol “token sudah digunakan” dan hasilnya berubah jadi “peringatan token akan habis”. tapi saya cek di meterannya nominalnya sudah benar, tidak berkurang. apakah berpengaruh karena ketidak sengajaan saya menekan tombol tersebut kk? mohon infonya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020103298",
                    "waktu_lapor": "01/02/2023 11:39:24",
                    "waktu_response": "01/02/2023 11:41:25",
                    "waktu_recovery": "01/02/2023 13:59:33",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 8288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU YANI",
                    "alamat_pelapor": "JL CINERE RAYA NO 9-10 KEL  CINERE KEC CINERE DEPOK ",
                    "no_telp_pelapor": "02186616852",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN  REK JAN 23  BERIKUT BK  TELAH DILUNASI PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103300",
                    "waktu_lapor": "01/02/2023 11:39:19",
                    "waktu_response": "01/02/2023 11:53:52",
                    "waktu_recovery": "01/02/2023 12:00:43",
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAHLIAN",
                    "alamat_pelapor": "JL .P.BAKUNG DSN.I No.0",
                    "no_telp_pelapor": "6285277911707",
                    "keterangan_pelapor": "kabel sr terlalu rendah/kendor takut di pegang anak anak mohon perbaiki..karena banyak anak sekolah..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020103302",
                    "waktu_lapor": "01/02/2023 11:39:21",
                    "waktu_response": "01/02/2023 11:44:45",
                    "waktu_recovery": "01/02/2023 11:46:29",
                    "durasi_response_time": 324,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mubarok Yahya",
                    "alamat_pelapor": "KP JUNGJANG 2 No.0 RT.001 RW.06 A WINANGUN",
                    "no_telp_pelapor": "6289637310400",
                    "keterangan_pelapor": "Jumlah KWh yang tertera di struk pembayaran dengan real di KWh kok beda jauh, mohon ditindak lanjuti \\ndi struk pembayaran  8720 - 9042\\ndi real KWh. 5228",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020103305",
                    "waktu_lapor": "01/02/2023 11:39:32",
                    "waktu_response": "01/02/2023 12:13:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2062,
                    "durasi_recovery_time": 33938631,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M Fajar Nas",
                    "alamat_pelapor": "JL BROMO UJUNG GG.SAHABAT KEL. BINJAI No.0 RT.0 RW.0 MDN DENAI",
                    "no_telp_pelapor": "6282167385892",
                    "keterangan_pelapor": "MUTASI_K (G9923020188246:app) - kwh meter saya selalu jeplak2. mohon untuk di ukur pemakaian saya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020103307",
                    "waktu_lapor": "01/02/2023 11:40:04",
                    "waktu_response": "01/02/2023 11:41:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 33940583,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Fajar",
                    "alamat_pelapor": "JL POS PENGUMBEN SUKABUMI UDIK",
                    "no_telp_pelapor": "6287721310495",
                    "keterangan_pelapor": "MUTASI_K (G9923020188224:urgent) - KWH tidak bisa diisi token\\nPengaduan atas nama Andri",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103313",
                    "waktu_lapor": "01/02/2023 11:40:34",
                    "waktu_response": "01/02/2023 11:43:51",
                    "waktu_recovery": "01/02/2023 15:53:49",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 14998,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "12483",
                    "nama_pelapor": "BP RAFI",
                    "alamat_pelapor": "JL KP LEGOSO GG H KOENG  RT5/1 BLOK 0 NO 0 KEL PISANGAN KEC- ",
                    "no_telp_pelapor": "081382599949",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN REK JAN 23 SERTA BIAYA KETERLAMBATAN TELAH DILUNASI MELALUI ATM BCA .MOHON PTL SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5323020100397",
                    "waktu_lapor": "01/02/2023 11:40:28",
                    "waktu_response": "01/02/2023 12:17:03",
                    "waktu_recovery": "01/02/2023 15:24:23",
                    "durasi_response_time": 2195,
                    "durasi_recovery_time": 11240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL MAWAR NO 2 TUPAREV  RT 0 RW 0 KEL KEDAWUNG KEC KEDAWUNG KAB CIREBON ",
                    "no_telp_pelapor": "02318250577",
                    "keterangan_pelapor": "MOHON BANTU INFORMASI NO ID PEL AN UTIN MURDIATIN, PASKABAYAR DI ALAMAT JL MAWAR NO 2 TUPAREV  RT 0 RW 0 KEL KEDAWUNG KEC KEDAWUNG KAB CIREBON KARENA PELANGGAN TIDAK MENGETAHUI NO ID PEL NYA SEHINGGA SULIT MELAKUKAN PEMBAYARAN TAGLISNYA. MOHON KONFIRMSSI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020103315",
                    "waktu_lapor": "01/02/2023 11:41:04",
                    "waktu_response": "01/02/2023 12:59:25",
                    "waktu_recovery": "01/02/2023 15:24:36",
                    "durasi_response_time": 4701,
                    "durasi_recovery_time": 8711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dicky Saputra",
                    "alamat_pelapor": "XX BINCAU INDAH BLOK U NO.01 No.0 RT. RW.",
                    "no_telp_pelapor": "6281257707993",
                    "keterangan_pelapor": "Daya listrik naik turun, pembayaran membengkak tidak sesuai dengan penggunaan daya, mohon d cek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARTAPURA (UIW KALSELTENG)"
                },
                {
                    "no_laporan": "K5423020103319",
                    "waktu_lapor": "01/02/2023 11:41:31",
                    "waktu_response": "01/02/2023 11:45:27",
                    "waktu_recovery": "01/02/2023 11:53:41",
                    "durasi_response_time": 236,
                    "durasi_recovery_time": 494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86830",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "LOKASI : JL RAYA DADAP NO 36A RT 01 RW 06 KEL DADAP KEC KOSAMBI KAB TANGERANG BANTEN",
                    "no_telp_pelapor": "02155956859",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES MIGRASI (B2 / 16500 VA - B2T / 16500 VA) SETEMPAT BENGKEL. PROSES TSB TIDAK DAPAT DILAKUKAN DI PLN 123 KETERANGAN PADA AP2T ID PEL INI MASIH DALAM PROSES PERMOHONAN. PEMOHON SEBAGAI PEMILIK PERSIL, NO KTP PEMILIK 3603140507650003 A.N RUDY TANUDJAYA NUR",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5323020100398",
                    "waktu_lapor": "01/02/2023 11:41:32",
                    "waktu_response": "01/02/2023 11:45:36",
                    "waktu_recovery": "01/02/2023 11:48:39",
                    "durasi_response_time": 244,
                    "durasi_recovery_time": 183,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000010048",
                    "nama_pelapor": "BPK HENDRA",
                    "alamat_pelapor": "JL RANCAGOONG II NO 10 RT -/- KEL GUMURUH KEC BATUNUNGGAL KOTA BANDUNG // SEBERANG TAMAN RW 08",
                    "no_telp_pelapor": "081224003350",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PS DENGAN NO AGENDA 535519932302010001 DAN NO REG 5355129005934, DAN PELANGGAN MENDAPATKAN EMAIL DAN PELANGGAN TIDAK MERASA MENGAJUKAN PERMOHONAN TERSEBUT , MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020103323",
                    "waktu_lapor": "01/02/2023 11:42:02",
                    "waktu_response": "01/02/2023 11:48:38",
                    "waktu_recovery": "01/02/2023 13:29:33",
                    "durasi_response_time": 396,
                    "durasi_recovery_time": 6055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "448775",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL PER BUMI MAS RAYA BLK D-7 NO 1 RT 3/08 KEL CIKOKOL KEC TANGGERANG KOTA TANGGERANG ",
                    "no_telp_pelapor": "08111555637",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 1/02/23  PELANGGAN DENGAN ID METER 14046197993 MELAKUKAN PEMBELIAN TOKEN NAMUN GAGAL. BERDASARKAN DATA PADA P2APST TERTERA : SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 20.42  KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103326",
                    "waktu_lapor": "01/02/2023 11:42:12",
                    "waktu_response": "01/02/2023 11:55:34",
                    "waktu_recovery": "01/02/2023 11:57:15",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "putra",
                    "alamat_pelapor": "JL RAYA No.675 RT.001 RW.04 CMHI TGH",
                    "no_telp_pelapor": "6285710927570",
                    "keterangan_pelapor": "knp tdk bs proses tmbh daya ya ? keterangan ada piutang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020103327",
                    "waktu_lapor": "01/02/2023 11:42:17",
                    "waktu_response": "01/02/2023 11:53:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 658,
                    "durasi_recovery_time": 33939870,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rio andy",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6281238563669",
                    "keterangan_pelapor": "MUTASI_K (G9923020188210:pulsa tdk mau masuk) - pulsa listrik tidak mau masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103329",
                    "waktu_lapor": "01/02/2023 11:42:39",
                    "waktu_response": "01/02/2023 12:42:29",
                    "waktu_recovery": "01/02/2023 13:33:23",
                    "durasi_response_time": 3590,
                    "durasi_recovery_time": 3054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DENDI",
                    "alamat_pelapor": "PR CITRA INDAH ROSEMARY BLOK BC 02 NO 11 KEL SINGAJAYA KEC JONGGOL KAB BOGOR. ACUAN LOKASI POS SEKURITU BELOK KANAN, RUMAH KE 5 DR UJUNG",
                    "no_telp_pelapor": "085311771979",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 17.19. PTL TIDAK PADAM. NO TOKEN 5289 0663 0878 7442 7801",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020103331",
                    "waktu_lapor": "01/02/2023 11:42:43",
                    "waktu_response": "01/02/2023 12:00:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1060,
                    "durasi_recovery_time": 33939442,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU OKTIALINI ",
                    "alamat_pelapor": "JL AL BARKAH  RT-5 / RW-5 NO. 106 GG T.ARDAWI KEL JURANGMANGU BARAT KEC PONDOK AREN TANGSEL // LOKASI ; DI DEPAN GG T ARDAWI",
                    "no_telp_pelapor": "02173673975",
                    "keterangan_pelapor": "MUTASI_K (G9923020188471:oper yantek) - SEKITAR BEBERAPA TAHUN 2020 LALU PENANGANAN GANGGUAN  MCB RUSAK OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. LG NO. 019517. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID PELANGGAN 543400725478",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103338",
                    "waktu_lapor": "01/02/2023 11:43:18",
                    "waktu_response": "01/02/2023 11:58:11",
                    "waktu_recovery": "01/02/2023 14:34:40",
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 9389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "merlin siregar",
                    "alamat_pelapor": "KP PAMAHAN No.0 RT.001 RW.04 SETIAMULYA",
                    "no_telp_pelapor": "6287747150601",
                    "keterangan_pelapor": "tidak bisa Isi ulang token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020103342",
                    "waktu_lapor": "01/02/2023 11:43:40",
                    "waktu_response": "01/02/2023 11:48:47",
                    "waktu_recovery": "01/02/2023 13:29:26",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 6039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRMA",
                    "alamat_pelapor": "JL AKASIA 3 BLK AS NO 17 PR TAMAN ROYAL 3 KEL TANAH TINGGI KEC CIPONDOH TANGERANG (DEKAT TOKO BUKU TALAGO)",
                    "no_telp_pelapor": "082323637898",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  28.52 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103344",
                    "waktu_lapor": "01/02/2023 11:43:58",
                    "waktu_response": "01/02/2023 11:47:23",
                    "waktu_recovery": "01/02/2023 12:12:54",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 1531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SISWANTO",
                    "alamat_pelapor": "PR TAMAN COSMOS BLOK P NO. 6 JL.-  RT-7 / RW-7 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ACUAN LOKASI DKT ORANG JUAL KELAPA",
                    "no_telp_pelapor": "02121194067",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 2537.70",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103350",
                    "waktu_lapor": "01/02/2023 11:44:28",
                    "waktu_response": "01/02/2023 11:44:43",
                    "waktu_recovery": "01/02/2023 12:01:40",
                    "durasi_response_time": 15,
                    "durasi_recovery_time": 1017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86083073725",
                    "nama_pelapor": "BP RADEN ",
                    "alamat_pelapor": "JL BUDI MULIA  RT 4 RW 6 NO 26 B KEL   PADEMANGAN BARAT KEKC PADEMANGAN ACUAN   MASJID BAITURAHMAN ",
                    "no_telp_pelapor": "081398231181",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI  PROSES  GESER APP PEMOHON  YANG DIBERI KUASA .  BELUM ADA TINDAK LANJUT PELANGGAN SUDAH LAPOR DENGAN NO K5423012502529 NAMUNT IDAK KONFIRMASI DALAM WAKTU 1 X 56 JAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103354",
                    "waktu_lapor": "01/02/2023 11:44:33",
                    "waktu_response": "01/02/2023 11:49:35",
                    "waktu_recovery": "01/02/2023 11:57:14",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muchammad Agus Wibyantoro",
                    "alamat_pelapor": "JL BOUGENVILLE No. RT.2 RW.3 OESAPA",
                    "no_telp_pelapor": "6285333412068",
                    "keterangan_pelapor": "mohon di bantu pemasangan seal kwh pada bangunan tower ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020103355",
                    "waktu_lapor": "01/02/2023 11:44:35",
                    "waktu_response": "01/02/2023 11:54:09",
                    "waktu_recovery": "01/02/2023 11:58:12",
                    "durasi_response_time": 574,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Henry Arifin",
                    "alamat_pelapor": "JL HASANUDIN RUKO ROYAL NO. 2 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "628164249737",
                    "keterangan_pelapor": "selamat siang Bpk/ibu PLN, \\nkami baru mengajukan proses perubahan daya 2200-11.000 va dengan nomor registrasi 5205115043237...\\nmohon ijin apakah bisa langsung saya bayar? \\nterimakasih atas perhatian dan kerjasama",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020103357",
                    "waktu_lapor": "01/02/2023 11:44:40",
                    "waktu_response": "01/02/2023 11:45:07",
                    "waktu_recovery": "01/02/2023 14:39:38",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 10471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elsa",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103358",
                    "waktu_lapor": "01/02/2023 11:44:42",
                    "waktu_response": "01/02/2023 12:50:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3970,
                    "durasi_recovery_time": 33936413,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wida Komalasari",
                    "alamat_pelapor": "Jalan Grafika Asri III",
                    "no_telp_pelapor": "62895357316434",
                    "keterangan_pelapor": "MUTASI_K (G9923020188303:gagal token) - Isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5423020103359",
                    "waktu_lapor": "01/02/2023 11:44:56",
                    "waktu_response": "01/02/2023 12:32:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2883,
                    "durasi_recovery_time": 33937486,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tandy Junkito",
                    "alamat_pelapor": "GG SADO No.0",
                    "no_telp_pelapor": "628192102062",
                    "keterangan_pelapor": "MUTASI_K (G9923020188263:mhn di TL) - meteran pln hang / freeze dan tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020103360",
                    "waktu_lapor": "01/02/2023 11:45:18",
                    "waktu_response": "01/02/2023 11:46:44",
                    "waktu_recovery": "01/02/2023 11:50:58",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU WIRDA ",
                    "alamat_pelapor": "JL TROFOL BUNTU  KP CIKUNIR  RT-2 / RW-8 NO 75 KEL JT KERAMAT KEC JT ASIH KOTA BEKASI ACUAN LOKASI SMP YAYASAN TASKIA",
                    "no_telp_pelapor": "0895384426411",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 424.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103367",
                    "waktu_lapor": "01/02/2023 11:45:44",
                    "waktu_response": "01/02/2023 11:53:56",
                    "waktu_recovery": "01/02/2023 12:19:50",
                    "durasi_response_time": 492,
                    "durasi_recovery_time": 1554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Liesa",
                    "alamat_pelapor": "JL DANAU MANINJAU 4 No.115 RT.002 RW.07 DPK 2 TMR",
                    "no_telp_pelapor": "6281290128482",
                    "keterangan_pelapor": "listrik padam,apakah memang sedang ada gangguan di sekitar rumah saya atau tidak?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103368",
                    "waktu_lapor": "01/02/2023 11:45:52",
                    "waktu_response": "01/02/2023 12:13:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1668,
                    "durasi_recovery_time": 33938645,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yeni Tri Prawati",
                    "alamat_pelapor": "DN TENGGAR PRAMBON TUGU No. RT.3 RW.1 0",
                    "no_telp_pelapor": "6287750032145",
                    "keterangan_pelapor": "MUTASI_K (G9923020188241:cek lokasi) - token prabayar gagal dimasuk kan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020103369",
                    "waktu_lapor": "01/02/2023 11:45:53",
                    "waktu_response": "01/02/2023 11:54:43",
                    "waktu_recovery": "01/02/2023 12:31:10",
                    "durasi_response_time": 530,
                    "durasi_recovery_time": 2187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade",
                    "alamat_pelapor": "PR GR GEMILANG RESID BL-A No.13",
                    "no_telp_pelapor": "628128723328",
                    "keterangan_pelapor": "Mohon menghubungi nomor +62 812-8723-328 untuk permohonan PD yang sudah di bayar dengan no reg 1290615012565 untuk penggantian mcb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020103371",
                    "waktu_lapor": "01/02/2023 11:46:16",
                    "waktu_response": "01/02/2023 12:00:34",
                    "waktu_recovery": "01/02/2023 13:43:44",
                    "durasi_response_time": 858,
                    "durasi_recovery_time": 6190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TUNGGA DEWA",
                    "alamat_pelapor": "KK BINTARO JL PUTER 5 BL ED 5 NO. 14 KEL JURANG MANGU TIMUR KEC PONDOK AREN TANGERANG SELATAN ",
                    "no_telp_pelapor": "0811156489",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103372",
                    "waktu_lapor": "01/02/2023 11:46:17",
                    "waktu_response": "01/02/2023 11:48:52",
                    "waktu_recovery": "01/02/2023 13:45:48",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 7016,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU RINA ",
                    "alamat_pelapor": "JL DASA RAYA RT 007/01 NO 49 KEL GANDARIA UTARA",
                    "no_telp_pelapor": "081219463354",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN BERMAKSUD MELAKUKAN PEMBAYARAN TUNGGAKAN REK JAN 23 NAMUN PADA DATA AP2T TGL 31/01/23 TELAH DILUNASI. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN TERKAIT DANA TALANGAN. PELANGGAN BERSEDIA MELAKUKAN PELUNASAN TAGIHAN NAMUN MENGINGINKAN KEBENARAN ATAS PEMBAYARAN TSB TELEBIH DAHULU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5123020100670",
                    "waktu_lapor": "01/02/2023 11:46:34",
                    "waktu_response": "01/02/2023 11:51:25",
                    "waktu_recovery": "01/02/2023 12:18:06",
                    "durasi_response_time": 291,
                    "durasi_recovery_time": 1601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000355281",
                    "nama_pelapor": "IBU JUNIATI NINGSIH",
                    "alamat_pelapor": "JL GUBENG KLINGSINGAN 2 NO 6 RT-0 / RW- 3 KEC GUBENG KEL GUBENG KOD SURABAYA",
                    "no_telp_pelapor": "085804059003",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123013101399 (TANGGAL 31-01-2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31-01-2023 TAGIHAN BULAN 01-2023 BESERTA BK TELAH DILUNASI VIA PC POS BANK ARTHA GRAHA -  PTL MINTA DISAMBUNG KEMBALI ) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5523020100406",
                    "waktu_lapor": "01/02/2023 11:46:43",
                    "waktu_response": "01/02/2023 11:52:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 33939887,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "JL MERAK 1, PERUM BINTANG REIDANCE NO.13 BR SANTI KARYA DS UNGASAN KEC KUTA SELATAN BADUNG \\nLOKASI : DI BELAKANG VILLA PURI HASU BALI",
                    "no_telp_pelapor": "081383579530",
                    "keterangan_pelapor": "MUTASI_K (G9923020188212:kawat segel prabayar lepas dan berkarat) - 1 RUMAH (PTL TIDAK PADAM) INFO PELANGGAN KAWAT SEGEL APP PRABAYAR LEPAS DAN BERKARAT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103377",
                    "waktu_lapor": "01/02/2023 11:46:46",
                    "waktu_response": "01/02/2023 11:49:10",
                    "waktu_recovery": "01/02/2023 11:58:36",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAINUL ARIFIN",
                    "alamat_pelapor": "JL LANGSEP I No.50 RT.13 RW.3 GELURAN KE",
                    "no_telp_pelapor": "6285234244529",
                    "keterangan_pelapor": "tidak bisa masukkan pulsa muncul tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020103379",
                    "waktu_lapor": "01/02/2023 11:46:54",
                    "waktu_response": "01/02/2023 11:47:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 33940193,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad safikri Eko Ferdiansyah",
                    "alamat_pelapor": "Kedaung baru ",
                    "no_telp_pelapor": "6281399034890",
                    "keterangan_pelapor": "MUTASI_K (G9923020188269:gangguan) - setiap mau Isi token listrik keluar tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103387",
                    "waktu_lapor": "01/02/2023 11:47:40",
                    "waktu_response": "01/02/2023 12:31:23",
                    "waktu_recovery": "01/02/2023 13:19:58",
                    "durasi_response_time": 2623,
                    "durasi_recovery_time": 2915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raisa Zhafira",
                    "alamat_pelapor": "DN JULUNG LAOK No.",
                    "no_telp_pelapor": "6285940843001",
                    "keterangan_pelapor": "Mau di isi token selalu bertulis gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5323020100403",
                    "waktu_lapor": "01/02/2023 11:47:53",
                    "waktu_response": "01/02/2023 11:52:35",
                    "waktu_recovery": "01/02/2023 13:21:42",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 5347,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU JUN",
                    "alamat_pelapor": "PR DT BANDARA PERMAI BLK FS1 NO.6 JL.PERANCIS KEC.KOSAMBI KEL.JATIMULYA KAB.TANGGERANG",
                    "no_telp_pelapor": "087885500070",
                    "keterangan_pelapor": "MOHON BANTU KONVERSI STROOM YG BELUM DI INPUTKAN  KARENA SEBELUMNYA ADA PERGANTIAN APP METER NOMINAL RP 50.000 (00036287466332253308) DARI NO METER LAMA 56601807045 KE NO METER BARU 14460910418, MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103389",
                    "waktu_lapor": "01/02/2023 11:47:54",
                    "waktu_response": "01/02/2023 12:37:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2968,
                    "durasi_recovery_time": 33937223,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "burhandi",
                    "alamat_pelapor": "DN GUBUK LAUK No. RT.0",
                    "no_telp_pelapor": "6281239537629",
                    "keterangan_pelapor": "MUTASI_K (G9923020188278:token) - tidak bisa di beliin token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020103392",
                    "waktu_lapor": "01/02/2023 11:48:12",
                    "waktu_response": "01/02/2023 11:48:54",
                    "waktu_recovery": "01/02/2023 13:08:39",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 4785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PARGIONO",
                    "alamat_pelapor": "KP PDK PAKULONAN RT 4 RW 4 BLOK H7 NO 1 KEL.PAKU ALAM KEC.SERPONG UTARA KOTA TANGERANG SELATAN BANTEN . DEKAT MASJID MIFTAHUL HUDA",
                    "no_telp_pelapor": "08121859979",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 780.92. PTL TIDAK PADAM. NO TOKEN 0310 0272 0081 2290 1333",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103398",
                    "waktu_lapor": "01/02/2023 11:48:43",
                    "waktu_response": "01/02/2023 12:58:17",
                    "waktu_recovery": "01/02/2023 15:21:31",
                    "durasi_response_time": 4174,
                    "durasi_recovery_time": 8594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL KHWAHIDHASYIM PALEMBANG",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar 21 Desember 2022 penambahan daya telah dimasukan ke ULP ampera akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatannya. issue sebelumnya over capacity hingga saat ini sudah lebih dari 25 hari kerja setelah pembayaran. mohon dibantu percepatannya atau mohon dibantu surat balasan kepada kami jika memang PLN membutuhkan waktu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5323020100404",
                    "waktu_lapor": "01/02/2023 11:48:53",
                    "waktu_response": "01/02/2023 11:52:42",
                    "waktu_recovery": "01/02/2023 12:06:28",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 826,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000808110736855",
                    "nama_pelapor": "IBU YANTI ",
                    "alamat_pelapor": "KK GRIYA ASRI PAKUSARAKAN BLOK D NO.12 JL SUMAWINATA RT5/25 KEL TANI MULYA KEC NGAMPRAH KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "02220667429",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN TAGIHAN MELONJAK DENGAN ST AKHIR PLN 41246 29/01/2023 , ST AKHIR PELANGGAN 41317 01/02/2023 REKENING SUDAH BELUM MENUNGGU KOREKSI. PERSIL DIHUNI. KONDISI APP MUDAH. PETUGAS CATER TIDAK PERNAH DATANG. IDPEL 535811548528 .MOHON KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020103399",
                    "waktu_lapor": "01/02/2023 11:48:50",
                    "waktu_response": "01/02/2023 11:51:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 33939974,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kingkin Setianingtyas",
                    "alamat_pelapor": "DK PATIHAN No.383 RT. 15 RW.14 PANGGUNG",
                    "no_telp_pelapor": "6281386546413",
                    "keterangan_pelapor": "MUTASI_K (G9923020188207:cek kwh) - cek kwh meter. karena tagihan listrik tidak wajar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAOSPATI"
                },
                {
                    "no_laporan": "K5423020103404",
                    "waktu_lapor": "01/02/2023 11:49:30",
                    "waktu_response": "01/02/2023 11:52:33",
                    "waktu_recovery": "01/02/2023 13:21:05",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 5312,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SATRIO",
                    "alamat_pelapor": "JALAN ALPUKAT, TIDAK ADA NOMOR RUMAH, RT/RW 001/008, KEL. DUREN SERIBU, KEC. BOJONGSARI, DEPOK. ",
                    "no_telp_pelapor": "08999654345",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  DENGAN SISA KWH 170. ",
                    "media": "Email",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5323020100406",
                    "waktu_lapor": "01/02/2023 11:49:31",
                    "waktu_response": "01/02/2023 12:05:37",
                    "waktu_recovery": "01/02/2023 12:48:18",
                    "durasi_response_time": 966,
                    "durasi_recovery_time": 2561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006961868",
                    "nama_pelapor": "BU NISA",
                    "alamat_pelapor": "JL JATAYU KP SETIA SERANG  BLOK SETIA RT-002 / RW-04NO - DS SERANG KEC KALENGAN KAB CIREBON DKT PATUNG SERANG",
                    "no_telp_pelapor": "02318826078",
                    "keterangan_pelapor": "TAGIHAN MELONJAK IDPEL 533311137981 STAND PELANGGAN 26344 TGL 1/2/23, STAND APLIKASI 26502 TGL 31/1/23, TAGIHAN BELUM LUNAS MENUNGGU KOREKSI. PERSIL JARANG DIHUNI, BERPAGAR NAMUN TIDAK DIKUNCI, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020103407",
                    "waktu_lapor": "01/02/2023 11:49:37",
                    "waktu_response": "01/02/2023 11:52:44",
                    "waktu_recovery": "01/02/2023 11:58:56",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LISDES SAHDA",
                    "alamat_pelapor": "Bolang",
                    "no_telp_pelapor": "6285623001812",
                    "keterangan_pelapor": "Token ga bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5323020100408",
                    "waktu_lapor": "01/02/2023 11:49:46",
                    "waktu_response": "01/02/2023 11:55:47",
                    "waktu_recovery": "01/02/2023 12:37:53",
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 2526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119053310",
                    "nama_pelapor": "BP HENDRA",
                    "alamat_pelapor": "JL BATUTULIS GG JAYATUNGGAL RT 2 RW 3 NO 2 A KEL BATUTULIS KEC LAYUNGSARI KOTA BOGOR",
                    "no_telp_pelapor": "02518381170",
                    "keterangan_pelapor": "PELANGGAN SUDAH MENGAJUKAN PERMOHONAN TURUN DAYA KE UNIT, SEBELUMNYA MENGAJUKAN DARI DAYA R3 13.200 VA - R1 2200 VA NAMUN INFOMASI DARI UNIT  APP METER TIDAK TERSEDIA SEHINGGA PELANGGAN DI SARANKAN TURUN DAYA KE DAYA 6600 VA. PELANGGAN DIINFORMASIKAN OLEH PETUGAS UNIT BAHWA RP/KWH DAYA R3 6600 VA ADALAH RP 1254/KWH SEHINGGA PELANGGAN BERSEDIA MENGAJUKAN PERMOHONAN TURUN DAYA 6600 VA. PELANGGAN MERASA KECEWA DAN BERKEBERATAN MENGGUNAKAN DAYA 6600 VA KARENA RP/KWH NYA TERNYATA SAMA DENGAN DAYA 13.200 VA. SUDAH DIJELASKAN TERKAIT RP/KWH DAYA 6600 VA NAMUN PELANGGAN INGIN MENDAPATKAN KONFIRMASI LEBIH LANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5323020100409",
                    "waktu_lapor": "01/02/2023 11:49:47",
                    "waktu_response": "01/02/2023 11:51:01",
                    "waktu_recovery": "01/02/2023 14:31:33",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 9632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL. SURYA WAHANA 1 PR SUNRISE GARDEN BLOK R3 NO. 7 RT-10 / RW-7  KEL. - KEC KEBON JERUK KOTA JAKARTA BARAT.// BELAKANG INDOMARET DEKAT SEKOLAH ISTUS",
                    "no_telp_pelapor": "08170121711",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO : K3223013100330 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI SD 1X6 JAM / MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 543301877510 .// ATAS NAMA MICHAEL WIJAYA NO. KTP (PELANGGAN) 317305412970004 SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER : 5411033007514 DI TANGGAL 31/01/23 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103410",
                    "waktu_lapor": "01/02/2023 11:49:55",
                    "waktu_response": "01/02/2023 11:52:21",
                    "waktu_recovery": "01/02/2023 11:58:47",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LISDES SAHDA",
                    "alamat_pelapor": "Bolang",
                    "no_telp_pelapor": "6285623001812",
                    "keterangan_pelapor": "Token ga bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020103413",
                    "waktu_lapor": "01/02/2023 11:50:14",
                    "waktu_response": "01/02/2023 12:00:47",
                    "waktu_recovery": "01/02/2023 15:18:02",
                    "durasi_response_time": 633,
                    "durasi_recovery_time": 11835,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TAUFIQ",
                    "alamat_pelapor": "LOKASI : JL JAWA KP RAWA NO 1A RT 1  RW 5 BARAT KEL PONDOK PUCUNG KEC PONDOK AREN TANGSEL BANTEN . BELAKANG PERUM KUCICA",
                    "no_telp_pelapor": "0214806115",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PB KOLEKTIF ( R1T / 2200 VA) SEBANYAK 14 UNIT, PEMOHON SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103415",
                    "waktu_lapor": "01/02/2023 11:50:26",
                    "waktu_response": "01/02/2023 11:51:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 33939947,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Farida Rosyad",
                    "alamat_pelapor": "KP PEKOPEN No. RT.3 RW.5 TAMBUN",
                    "no_telp_pelapor": "62895802229617",
                    "keterangan_pelapor": "MUTASI_K (G9923020188214:gagal token ) - selalu gagal saat memasukkan nomor isi ulang token, padahal nomor sudah sesuai. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103416",
                    "waktu_lapor": "01/02/2023 11:50:36",
                    "waktu_response": "01/02/2023 11:55:53",
                    "waktu_recovery": "01/02/2023 12:49:53",
                    "durasi_response_time": 317,
                    "durasi_recovery_time": 3240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dahniati nasution",
                    "alamat_pelapor": "JL RAHAYU TEMBUNG GG RUKUN PERCUT SEI",
                    "no_telp_pelapor": "6282277613531",
                    "keterangan_pelapor": "saya hanya pakai kipas angin saat tidur malam dan setelah nasi masak, Cok rice cooker saya cabut. mengapa saya mahal bayar listriknya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020103419",
                    "waktu_lapor": "01/02/2023 11:50:37",
                    "waktu_response": "01/02/2023 12:02:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 33939344,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudiansyah",
                    "alamat_pelapor": "JL MUALIM 1 No.0 RT.0 RW.0 TJ PANDAN",
                    "no_telp_pelapor": "6281949104091",
                    "keterangan_pelapor": "MUTASI_K (G9923020188228:Di cek oleh petugas yandal ) - selamat siang\\ndi perumhan griya emerald blok D no 7 listriknya bermasalah. tadi pagi emang sempat beberapa kali voltage turun naik & saat ini di rumah tersebut listriknya masih padam. KWH nya sudah hidup namun listrik tidak mengalir ke dalam rumah. untuk mcb dalam rumah setelah di cek tidak ada power yang masuk \\nmohon bantuannya ..\\nterima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG PANDAN"
                },
                {
                    "no_laporan": "K5423020103420",
                    "waktu_lapor": "01/02/2023 11:50:50",
                    "waktu_response": "01/02/2023 13:12:47",
                    "waktu_recovery": "01/02/2023 14:20:26",
                    "durasi_response_time": 4917,
                    "durasi_recovery_time": 4059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000791659",
                    "nama_pelapor": "BP ARYO",
                    "alamat_pelapor": "JL TERATAI KK MEGA REGENCY C07 NO 33 RT 11 RW 10 KEL SUKASARI KEC SERANG BARU KAB BEKASI // DEKAT GOR MEGA REGENCY LAP BULU TANGKIS",
                    "no_telp_pelapor": "02189923194",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEBRUARI 2023 ST AWAL = 34651 STAND AKHIR:34931 (DATA PADA ACMT:34931) ST APP TGL 01/02/23 = 34856. RUMAH DIHUNI DAN BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI DAN YBS INGIN SEGERA DI KONFIRMASI OLEH PETUGAS.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103421",
                    "waktu_lapor": "01/02/2023 11:51:03",
                    "waktu_response": "01/02/2023 11:54:17",
                    "waktu_recovery": "01/02/2023 12:25:53",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 1896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad fauzyy",
                    "alamat_pelapor": "JL RAYA TANGGUL No. 0 RT. 4 RW. 3 CRH BANBAN",
                    "no_telp_pelapor": "6282301595259",
                    "keterangan_pelapor": "mau geser meter di 1 bangunan sudah 1 bulan lebih gak ad tindak lanjut dri plan terdekat gak ad survei at apah. sudha tlp juga belom ada kabr giman ini plan ini waktu kujnungan pertama foto kami ke pln",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANGGUL"
                },
                {
                    "no_laporan": "K5423020103422",
                    "waktu_lapor": "01/02/2023 11:51:03",
                    "waktu_response": "01/02/2023 11:54:20",
                    "waktu_recovery": "01/02/2023 12:19:58",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 1538,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14024064413",
                    "nama_pelapor": "IBU MURIL ",
                    "alamat_pelapor": "JL MANGGA RT-1 / RW-5 NO.6 KEL BEJI KEC BEJI KOTA DEPOK",
                    "no_telp_pelapor": "081281896618",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . PELANGGAN DENGAN ID METER 45086115701 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN. PADA DATA AP2T NO REG DIBATALKAN. PTL HAMPIR PADAM. SISA 0.1 KWH. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103423",
                    "waktu_lapor": "01/02/2023 11:51:19",
                    "waktu_response": "01/02/2023 12:14:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1385,
                    "durasi_recovery_time": 33938601,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma",
                    "alamat_pelapor": "JL PER CIPONDOH MAKMUR A-IX NO20",
                    "no_telp_pelapor": "6289691991984",
                    "keterangan_pelapor": "MUTASI_K (G9923020188266:Sebagian jalur listrik di rumah mati. Mohon dilakukan pengecekan) - Sebagian jalur listrik di rumah mati setelah penggantian meteran listrik. Mohon segera diperbaiki.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103425",
                    "waktu_lapor": "01/02/2023 11:51:43",
                    "waktu_response": "01/02/2023 12:36:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2709,
                    "durasi_recovery_time": 33937253,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22118715014",
                    "nama_pelapor": "IBU HJ. LUTFI",
                    "alamat_pelapor": "JL WIRANG BAYA RAYA LEMES KEL DS KALISINTA KEC - LENEK KAB LOMBOK TIMUR NTB  GEDUNG FUTSAL",
                    "no_telp_pelapor": "08123775956",
                    "keterangan_pelapor": "MUTASI_K (G9923020188272:kwhmeter tidak berkurang pulsanya) - MOHON PERIKSA APP PRABAYAR DIRAGUKAN KONDISI BEROPERASINYA SISA KWH TIDAK BERKURANG SEJAK KEMARIN TGL 01/02/23 SEDANGKAN DILOKASI ADA PEMAKAIAN ( SISA 12 KWH ) DAN PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020103434",
                    "waktu_lapor": "01/02/2023 11:52:33",
                    "waktu_response": "01/02/2023 11:55:01",
                    "waktu_recovery": "01/02/2023 12:40:05",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 2704,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heru Ferdiansyah",
                    "alamat_pelapor": "XX KOTO BARU PAYO BASUNG No.0 RT. RW.",
                    "no_telp_pelapor": "6282223554699",
                    "keterangan_pelapor": "mcb terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAYAKUMBUH"
                },
                {
                    "no_laporan": "K5423020103435",
                    "waktu_lapor": "01/02/2023 11:52:43",
                    "waktu_response": "01/02/2023 11:57:45",
                    "waktu_recovery": "01/02/2023 13:18:49",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 4864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1655004",
                    "nama_pelapor": "BP THEO ",
                    "alamat_pelapor": "JL MENOREH RAYA NO 13 RT 1/1 KEL SAMPANGAN KEC GAJAH MUNGKUR KOTA SEMARANG JATENG // SETEMPAT RUKO  (PROSES PEMBANGUNAN RUKO ERAPHONE) ",
                    "no_telp_pelapor": "082299881010",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 20/01/23   PEMBAYARAN PROSES PD (R1T / 1300 VA - R3/ 13200 VA ) DENGAN NO AGENDA  523019922301184615 DAN NO REG 5230155052743. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5523020100411",
                    "waktu_lapor": "01/02/2023 11:52:45",
                    "waktu_response": "01/02/2023 12:02:52",
                    "waktu_recovery": "01/02/2023 12:11:31",
                    "durasi_response_time": 607,
                    "durasi_recovery_time": 519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GEDE SATWIKA",
                    "alamat_pelapor": "JL GUNUNG GEDE KAVLING PERSIK NO 8  BR MEKAR BUANA KEL  PADANGSAMBIAN KEC DENPASAR BARAT KOTA DENPASAR. LOKASI:  DEKAT RS BALI MED",
                    "no_telp_pelapor": "0361489529",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : ADA RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020103436",
                    "waktu_lapor": "01/02/2023 11:52:38",
                    "waktu_response": "01/02/2023 11:56:07",
                    "waktu_recovery": "01/02/2023 12:37:37",
                    "durasi_response_time": 209,
                    "durasi_recovery_time": 2490,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JULAEHA",
                    "alamat_pelapor": "JL. PANGGUGAH RT 03 RW 10  CIOMAS, CIOMAS, KAB. BOGOR, JAWA BARAT -",
                    "no_telp_pelapor": "089670407311",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 25/01/23 PELANGGAN MELAKUKAN PEMBAYARAN PROSES PD DENGAN NO REGISTRASI: 5383115075301 NO AGENDA: 538310522301249433. SESUAI INFO PELANGGAN SUDAH DILAKUKAN SURVEY DAN BELUM ADA REALISASI PENYAMBUNGAN. PLN 123 SUDAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN MENGINGINKAN KONFIRMASI ATAS HAL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K1223020100155",
                    "waktu_lapor": "01/02/2023 11:53:11",
                    "waktu_response": "01/02/2023 12:08:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 926,
                    "durasi_recovery_time": 33938948,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SURYA",
                    "alamat_pelapor": "JL  GG SUMBER LRG KENANGA NO 00 RT 0 RW 0 DESA - KEC TANJUNG MORAWA KAB DELISERDANG DEKAT PABRIK KURSI PANGKAS PINTERMAN ",
                    "no_telp_pelapor": "082163290099",
                    "keterangan_pelapor": "MUTASI_K (G9923020188236:segera di tl) - MOHON BANTUAN LAYANAN, PROSES PROSES PINDAH JTR UNTUK   DIKARENAKAN (RENOVASI RUMAH ). DENGAN DATA PEMILIK PERSIL : NAMA :IBU SURYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5123020100684",
                    "waktu_lapor": "01/02/2023 11:53:21",
                    "waktu_response": "01/02/2023 12:00:20",
                    "waktu_recovery": "01/02/2023 14:04:14",
                    "durasi_response_time": 419,
                    "durasi_recovery_time": 7434,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARLINA",
                    "alamat_pelapor": "JL RY SERPONG  PR BIZHUB SERPONG BLOK GF NO - 10 RT - RW - KEL GUNUNG SINDUR KEC PABUARAN KAB BOGOR ",
                    "no_telp_pelapor": "08128121343",
                    "keterangan_pelapor": "MOHON BANTUAN MG  I2 / 16500 KE I2T / 16500 NIK 3674010101670010 A/N KAU TUNG KARENA Id Pel ini masih dalam proses permohonan",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103441",
                    "waktu_lapor": "01/02/2023 11:53:23",
                    "waktu_response": "01/02/2023 12:48:17",
                    "waktu_recovery": "01/02/2023 13:33:02",
                    "durasi_response_time": 3294,
                    "durasi_recovery_time": 2685,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bianda salsabila",
                    "alamat_pelapor": "JL JL. ANGKAWIJAYA NO.69 No.",
                    "no_telp_pelapor": "6289632593093",
                    "keterangan_pelapor": "claim sisa token saat tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020103442",
                    "waktu_lapor": "01/02/2023 11:53:29",
                    "waktu_response": "01/02/2023 11:58:32",
                    "waktu_recovery": "01/02/2023 13:26:14",
                    "durasi_response_time": 303,
                    "durasi_recovery_time": 5262,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDO",
                    "alamat_pelapor": " LK IV JL GALANG GG JATI NO 36 RT 008 RW 004",
                    "no_telp_pelapor": "081365648412",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK BLN/THN = 31362, ST APP TGL 1/2/2023 = \\n31131. REK BELUM DILUNASI. RUMAH DIHUNI TIDAK BERPAGAR APP MUDAH DIJANGKAU. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020103444",
                    "waktu_lapor": "01/02/2023 11:53:32",
                    "waktu_response": "01/02/2023 13:18:17",
                    "waktu_recovery": "01/02/2023 13:25:46",
                    "durasi_response_time": 5085,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "genda sasmita",
                    "alamat_pelapor": "bojong tugu 2 rt 17/04",
                    "no_telp_pelapor": "6285888856466",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,,,sudah beli d beberapa tempat gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020103447",
                    "waktu_lapor": "01/02/2023 11:53:47",
                    "waktu_response": "01/02/2023 12:06:37",
                    "waktu_recovery": "01/02/2023 19:57:14",
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 28237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Chyntia Sartika",
                    "alamat_pelapor": "Jalan Bunga Akasia 3",
                    "no_telp_pelapor": "6281274847084",
                    "keterangan_pelapor": "pembayarab minta 1 bulan dulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K1423020100254",
                    "waktu_lapor": "01/02/2023 11:54:13",
                    "waktu_response": "01/02/2023 12:07:25",
                    "waktu_recovery": "01/02/2023 19:57:54",
                    "durasi_response_time": 792,
                    "durasi_recovery_time": 28229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RUSMINI ",
                    "alamat_pelapor": "JLN.H. KOMARUDIN NO.76 RT 18 RW 0 KEL.RAJABASA RAYA KEC.RAJABASA RAYA KOTA BANDAR LAMPUNG. DI DEKAT PASAR TEMPEL.",
                    "no_telp_pelapor": "081369196418",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 22/01/23 TERJADI GANGGUAN PTL (APP RUSAK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG.PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI. PELANGGAN SUDAH MELAPOOR KE UNIT NAMUN BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020103451",
                    "waktu_lapor": "01/02/2023 11:54:21",
                    "waktu_response": "01/02/2023 12:15:53",
                    "waktu_recovery": "01/02/2023 12:22:07",
                    "durasi_response_time": 1292,
                    "durasi_recovery_time": 374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LILIH",
                    "alamat_pelapor": "JL ANGKE JAYA 13 NO 3  RT 06 RW 07 KEL ANGKE KEC TAMBORA JAKBAR // DEKAT ALFA MART ",
                    "no_telp_pelapor": "0216303550",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 1066.94 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103455",
                    "waktu_lapor": "01/02/2023 11:54:35",
                    "waktu_response": "01/02/2023 12:08:30",
                    "waktu_recovery": "01/02/2023 14:19:35",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 7865,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000015633",
                    "nama_pelapor": "BP BONARDO",
                    "alamat_pelapor": "JL BAUNG RAYA NO 145 000 RT-005 / RW-10 KEL KAYURINGIN JAYA KEC BEKASI SELATAN KOTA BEKASI JABAR 17144 // DEKAT SDN KAYURINGIN JAYA ",
                    "no_telp_pelapor": "0811878163",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MELAPOR PERIHAL KETIDAKSESUAIAN CATER REK FEB 23. SESUAI INFO PELANGGAN, TGL 25/1/23 SUDAH MELAKUKAN SWACAM DENGAN ST APP = 41050 DAN SUDAH BERHASIL. NAMUN REK FEB 23 MENGGUNAKAN HASIL CATER PETUGAS  DENGAN ANGKA = 41110. YBS MERASA KECEWA PERIHAL TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020103456",
                    "waktu_lapor": "01/02/2023 11:54:31",
                    "waktu_response": "01/02/2023 12:01:13",
                    "waktu_recovery": "01/02/2023 14:31:15",
                    "durasi_response_time": 402,
                    "durasi_recovery_time": 9002,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "egghy yosiana",
                    "alamat_pelapor": "PR AZAHRA GREEN LAND BLK B No.12 RT.0 RW.0 DAYA",
                    "no_telp_pelapor": "6285172490512",
                    "keterangan_pelapor": "gagal saat memasukkan nomor token \\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020103461",
                    "waktu_lapor": "01/02/2023 11:55:02",
                    "waktu_response": "01/02/2023 12:01:24",
                    "waktu_recovery": "01/02/2023 13:14:34",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 4390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "120245",
                    "nama_pelapor": "IBU JESSI",
                    "alamat_pelapor": "KK MAHAGONY PARK B12 NO.6 KEL PARIGI BARU KEC PONDOK KAREN KOTA TANGSEL ACUAN TOL BARU ",
                    "no_telp_pelapor": "02129234870",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KWH CEPAT HABIS SEJAK 01/01/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103462",
                    "waktu_lapor": "01/02/2023 11:55:05",
                    "waktu_response": "01/02/2023 12:02:28",
                    "waktu_recovery": "01/02/2023 12:04:31",
                    "durasi_response_time": 443,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan Nasution",
                    "alamat_pelapor": "DS JAMBUR BARU No.0 0",
                    "no_telp_pelapor": "6282113723063",
                    "keterangan_pelapor": "keluhan lampu kami kurang arus pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020103463",
                    "waktu_lapor": "01/02/2023 11:55:18",
                    "waktu_response": "01/02/2023 11:57:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 33939603,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imey Pratika",
                    "alamat_pelapor": "Gang IV",
                    "no_telp_pelapor": "6285859503721",
                    "keterangan_pelapor": "MUTASI_K (G9923020188215:gagal isi token) - gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103464",
                    "waktu_lapor": "01/02/2023 11:55:44",
                    "waktu_response": "01/02/2023 11:58:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 33939584,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suryadi",
                    "alamat_pelapor": "Jalan Raya Serpong rt 04/08 no 98",
                    "no_telp_pelapor": "628568329323",
                    "keterangan_pelapor": "MUTASI_K (G9923020188271:tlg cek) - saya melakukan pembelian token listrik di aplikasi PLN mobile sudah Tapi nomor kode token yang d berikan respon reject di kwh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103466",
                    "waktu_lapor": "01/02/2023 11:55:51",
                    "waktu_response": "01/02/2023 11:59:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 33939469,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SELAMET",
                    "alamat_pelapor": "DN TEGALREJO JATIREJO JTRO No.0 RT.3 RW.2",
                    "no_telp_pelapor": "6281326212866",
                    "keterangan_pelapor": "MUTASI_K (G9923020188225:mcb) - padam. nyala. padam. nyala.padam.mcb jpret2",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATISRONO"
                },
                {
                    "no_laporan": "K5423020103469",
                    "waktu_lapor": "01/02/2023 11:56:12",
                    "waktu_response": "01/02/2023 11:59:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 33939498,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suci Aprinori",
                    "alamat_pelapor": "JL APEL/GG.TIMUN II No.0",
                    "no_telp_pelapor": "6281348068176",
                    "keterangan_pelapor": "MUTASI_K (G9923020188220:perlu pemeriksaan petugas) - tidak bisa entry token yang sudah dibeli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEI JAWI"
                },
                {
                    "no_laporan": "K5423020103471",
                    "waktu_lapor": "01/02/2023 11:56:17",
                    "waktu_response": "01/02/2023 12:07:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 664,
                    "durasi_recovery_time": 33939024,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ayu dwi andini",
                    "alamat_pelapor": "PR NAWA VILLAGE C7 SAMBIKEREP No.C7 RT.2 RW.0 BANGUNJIWO",
                    "no_telp_pelapor": "6282137348207",
                    "keterangan_pelapor": "MUTASI_K (G9923020188234:handle teknik) - kabel sambungan dari tiang listrik ke atap rumah lepas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020103473",
                    "waktu_lapor": "01/02/2023 11:56:20",
                    "waktu_response": "01/02/2023 12:03:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 33939230,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Halimawati",
                    "alamat_pelapor": "JL PR. A99 CORP LAND,JLN HURAMI No.",
                    "no_telp_pelapor": "6282292244045",
                    "keterangan_pelapor": "MUTASI_K (G9923020188238:ganghuan) - kWh tersambar petir 9 unit,padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020103476",
                    "waktu_lapor": "01/02/2023 11:56:30",
                    "waktu_response": "01/02/2023 13:03:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4046,
                    "durasi_recovery_time": 33935629,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Allee Eemron",
                    "alamat_pelapor": "22",
                    "no_telp_pelapor": "6289602332177",
                    "keterangan_pelapor": "MUTASI_K (G9923020188301:cek yangu) - gagal masukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5423020103480",
                    "waktu_lapor": "01/02/2023 11:57:10",
                    "waktu_response": "01/02/2023 11:57:58",
                    "waktu_recovery": "01/02/2023 13:10:03",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 4325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mia Rosa",
                    "alamat_pelapor": "JL HAYAM WURUK No.0 RT.0",
                    "no_telp_pelapor": "6285269393794",
                    "keterangan_pelapor": "eror kipet rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020103481",
                    "waktu_lapor": "01/02/2023 11:57:26",
                    "waktu_response": "01/02/2023 12:01:30",
                    "waktu_recovery": "01/02/2023 12:59:09",
                    "durasi_response_time": 244,
                    "durasi_recovery_time": 3459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBNU SADAM ",
                    "alamat_pelapor": "JL RAYA SETU GG H GASON RT-2 / RW-1 NO.105 DN CINYOSOG DESA PASIR ANGIN KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "085156222581",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020102609, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 139.77 KWH. NO TOKEN 69081877899448438991",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103486",
                    "waktu_lapor": "01/02/2023 11:58:21",
                    "waktu_response": "01/02/2023 12:01:48",
                    "waktu_recovery": "01/02/2023 14:59:32",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 10664,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fannyfbr",
                    "alamat_pelapor": "PR TNI PUSPARAYA EJ No.11 RT.000 RW.00 BAMBU KNG",
                    "no_telp_pelapor": "6281316974198",
                    "keterangan_pelapor": "setelah ganti dari listrik biasa ke token ga ada MCBnya pak/ibu,mohon arahannya.terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020103487",
                    "waktu_lapor": "01/02/2023 11:58:25",
                    "waktu_response": "01/02/2023 12:04:24",
                    "waktu_recovery": "01/02/2023 12:11:46",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saiful Hidayat",
                    "alamat_pelapor": "Jl. H. Misan rt5 rw6",
                    "no_telp_pelapor": "6281295576683",
                    "keterangan_pelapor": "saya ingin mengajukan penerangan sementara buat pesta \\nnik 3275091506810045\\nnama asmat \\nalamat jl h misan rt5 rw6\\nkl jati luhur \\nkc jati asih\\ndaya 4400\\nbuat tgl 4 febuari",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103488",
                    "waktu_lapor": "01/02/2023 11:58:37",
                    "waktu_response": "01/02/2023 12:39:04",
                    "waktu_recovery": "01/02/2023 15:49:34",
                    "durasi_response_time": 2427,
                    "durasi_recovery_time": 11430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Onlymee",
                    "alamat_pelapor": "Komp. Hotel Anugerah",
                    "no_telp_pelapor": "6289620065596",
                    "keterangan_pelapor": "saat pengisian token gagal terus harus pakai 20kode sebelum kode token dan ini nomor meterny 14416991876",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020103493",
                    "waktu_lapor": "01/02/2023 11:59:09",
                    "waktu_response": "01/02/2023 12:13:26",
                    "waktu_recovery": "01/02/2023 12:48:41",
                    "durasi_response_time": 857,
                    "durasi_recovery_time": 2115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA",
                    "alamat_pelapor": "DN SIGARAN JL RAYA MAMAL MEKAR BUANA NO 63 DS.SIGARAN KEC.ABIANSEMAL KAB  BADUNG",
                    "no_telp_pelapor": "082146370272",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020103494",
                    "waktu_lapor": "01/02/2023 11:59:12",
                    "waktu_response": "01/02/2023 12:00:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 33939424,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "PLN PONDOK KOPI",
                    "alamat_pelapor": "JL KP TANAH 80 No. RT.1 RW.9 KLENDER",
                    "no_telp_pelapor": "6285624813068",
                    "keterangan_pelapor": "MUTASI_K (G9923020188229:keypad rusak) - permohonan  cek app....meteran tombolnya eror tidak bisa dipencet...mohon kirim petugas  kerumah segera....tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103497",
                    "waktu_lapor": "01/02/2023 11:59:43",
                    "waktu_response": "01/02/2023 12:15:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 957,
                    "durasi_recovery_time": 33938525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP UMAIDI",
                    "alamat_pelapor": "JL PEDONGKELAN RAWA KEDAUNG BARU RT 15 / 13  KEL  KAPUK, KEC  CENGKARENG,  JAKARTA BARAT, DKI JAKARTA // ACUAN : DEKAT PASAR KAKI LIMA ",
                    "no_telp_pelapor": "089638666825",
                    "keterangan_pelapor": "TGL 27/01/23 PEMBAYARAN PROSES PB ( R1T / 1.300 VA ) DENGAN NO AGENDA 542109912301250028 DAN NO REG 5421012204528 . TGL 27/01/23 SUDAH DIHUBUNGI OLEH PETUGAS APL BANDENGAN DIINFORMASIKAN ALAMAT MASUK AREA CENGKARENG . STATUS PADA AP2T TGL 30/01/23 MIGRASI AGENDA PINDAH UNIT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103499",
                    "waktu_lapor": "01/02/2023 11:59:46",
                    "waktu_response": "01/02/2023 12:56:08",
                    "waktu_recovery": "01/02/2023 15:38:45",
                    "durasi_response_time": 3382,
                    "durasi_recovery_time": 9757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2489938",
                    "nama_pelapor": "BP JOSE",
                    "alamat_pelapor": "DS BATUR WONOSOBO RT.06 RW.2 KEL BATUR KEC CAMPURSARI, KEJAJAR, KAB. WONOSOBO, JAWA TENGAH",
                    "no_telp_pelapor": "081298463612",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 27/01/2023 PROSES PD (7700 VA-11000 VA) DENGAN NO REG 5220513030623. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN BAHWA DENGAN DAYA TSB TIDAK DI LAYANI DI WILAYAH SETEMPAT, NAMUN PELANGGAN MENGINGINKAN INFORMASI LEBIH LANJUT DARI PETUGAS SETEMPAT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOSOBO"
                },
                {
                    "no_laporan": "K5423020103506",
                    "waktu_lapor": "01/02/2023 12:00:19",
                    "waktu_response": "01/02/2023 13:01:19",
                    "waktu_recovery": "01/02/2023 14:43:57",
                    "durasi_response_time": 3660,
                    "durasi_recovery_time": 6158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA",
                    "alamat_pelapor": "JL KEMANG SELATAN 1 NO 22 G RT 4 RW 2 KEC MAMPANG PRAPATAN KEL BANGKA JAKSEL ACUAN BANK BCA KEMANG ",
                    "no_telp_pelapor": "02122718115",
                    "keterangan_pelapor": "\\nMOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 31/01/23 PROSES BERHENTI BERLANGGANAN SELAMANYA DENGAN NO REG 5431040000842. BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA TINDAKLANJUT OLEH PETUGAS. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100424",
                    "waktu_lapor": "01/02/2023 12:00:24",
                    "waktu_response": "01/02/2023 12:09:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 33938877,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ARLIMA  ",
                    "alamat_pelapor": "DN SUMURLECEN DS.KEDAWANG 0   RT-21 / RW-9 JL SD KEDAWANG 1 NO- KEC WULING KAB PASURUAN // DEKAT SEKOLAHAN ",
                    "no_telp_pelapor": "6285732371650",
                    "keterangan_pelapor": "MUTASI_K (G9923020188248:cek kwh) -  PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.SISA 282 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020103509",
                    "waktu_lapor": "01/02/2023 12:00:36",
                    "waktu_response": "01/02/2023 12:46:32",
                    "waktu_recovery": "01/02/2023 14:48:04",
                    "durasi_response_time": 2756,
                    "durasi_recovery_time": 7292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUUR INSYIRAH",
                    "alamat_pelapor": "JL. WANAYASA RT.43 KM 10, KOTA BALIKPAPAN, KELURAHAN KARANG JOANG, KECAMATAN BALIKPAPAN UTARA, KALIMANTAN TIMUR ( TULISAN PIJAT SURYA DISAMPING RUMAH)",
                    "no_telp_pelapor": "087811237863",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN APP TERTERA DAYA LEBIH (G5423012515976).  SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 108.81. MOHON DAPAT DIKONVERSI KE APP BARU (45104269761). ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020103513",
                    "waktu_lapor": "01/02/2023 12:00:50",
                    "waktu_response": "01/02/2023 12:13:12",
                    "waktu_recovery": "01/02/2023 12:15:55",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adreena Cantia",
                    "alamat_pelapor": "Pandansari RT 001 RW 003",
                    "no_telp_pelapor": "6281327593774",
                    "keterangan_pelapor": "gagal mengisi token padahal nomer sudah sama ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5423020103514",
                    "waktu_lapor": "01/02/2023 12:00:53",
                    "waktu_response": "01/02/2023 12:48:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2855,
                    "durasi_recovery_time": 33936557,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muslimin",
                    "alamat_pelapor": "JL GADANG XIIB /31 No.31 RT.1 RW.5 GADANG",
                    "no_telp_pelapor": "6285236103624",
                    "keterangan_pelapor": "MUTASI_K (G9923020188297:berikan no CT) - kwh meter periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5323020100425",
                    "waktu_lapor": "01/02/2023 12:01:04",
                    "waktu_response": "01/02/2023 12:42:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2510,
                    "durasi_recovery_time": 33936891,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000908111068023",
                    "nama_pelapor": "BP WAWAN  ",
                    "alamat_pelapor": "KP KAUM KIDU JL KEMASAN NO  0 RT-003 / RW-01  KEL PAMEUNGPEUK KEC PAMEUNGPEUK  KAB GARUT  /PENGKOLAN KEMASAN ",
                    "no_telp_pelapor": "085322769647",
                    "keterangan_pelapor": "TUNGGAKAN SUDAH DILUNASI TGL  31/1/2023  MELALUI BANK BNI NAMUN PTL BELUM DISAMBUNG KEMBALI.MCB DICABUT   .MOHON DIBANTU DAN KONFIRMASI PELANGGAN . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAMEUNGPEUK"
                },
                {
                    "no_laporan": "K5323020100426",
                    "waktu_lapor": "01/02/2023 12:01:15",
                    "waktu_response": "01/02/2023 12:04:17",
                    "waktu_recovery": "01/02/2023 14:00:29",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 6972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU ARLYN ",
                    "alamat_pelapor": "PR. GRAHA SIENA II BLOK M18 NO. 12 DS. CIAKAR KEC. PANONGAN KAB. TANGERANG / DEKAT ALFAMIDI",
                    "no_telp_pelapor": "081808896069",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 74.50 KWH, NO TOKEN : 1512 4824 1721 5156 7281, NO METER : 86013331151",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100427",
                    "waktu_lapor": "01/02/2023 12:01:10",
                    "waktu_response": "01/02/2023 12:04:40",
                    "waktu_recovery": "01/02/2023 12:10:28",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 348,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DISTI",
                    "alamat_pelapor": "JL CEMPAKA BARU NO 83 RT-/- KEL JATIWARINGIN KEC PONDOK GEDE ",
                    "no_telp_pelapor": "6285772315027",
                    "keterangan_pelapor": "LPB KET GAGAL PTL MENYALA NO METER 14220924279 SISA KWH 130 NO TOKEN 47468852737009059525 DAN 28579021668808882626 VKRN 43. MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103515",
                    "waktu_lapor": "01/02/2023 12:01:22",
                    "waktu_response": "01/02/2023 12:35:28",
                    "waktu_recovery": "01/02/2023 12:36:32",
                    "durasi_response_time": 2046,
                    "durasi_recovery_time": 64,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0004297470000",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL - NO.- DK PINGKUK RT-1 / RW-7 KEL NASGORO KEC NASGORO LOKASI : AREA PERUMAHAN ",
                    "no_telp_pelapor": "082242390808",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA REK DESEMBER 2023 ST AW = 26435, ST AK =  26435 REK JANUARI 2023 ST AW = 26435, ST AK = 26569. ST APP TGL 01/02/2023 = 26554. RUMAH KOSONG PADA SIANG HARI ( BEKERJA ) DAN PAGAR TERKUNCI. PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBERLAWANG"
                },
                {
                    "no_laporan": "K5423020103516",
                    "waktu_lapor": "01/02/2023 12:01:22",
                    "waktu_response": "01/02/2023 12:02:47",
                    "waktu_recovery": "01/02/2023 12:34:58",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 1931,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dede",
                    "alamat_pelapor": "PR GRAHA PERMATA PELANGI BLOK G No.34 KR SENTOSA",
                    "no_telp_pelapor": "6283826913089",
                    "keterangan_pelapor": "listrik  mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103517",
                    "waktu_lapor": "01/02/2023 12:01:43",
                    "waktu_response": "01/02/2023 12:27:01",
                    "waktu_recovery": "01/02/2023 12:39:44",
                    "durasi_response_time": 1518,
                    "durasi_recovery_time": 763,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUDIRMAN",
                    "alamat_pelapor": "DS CUGUNG No.0 RT.2 RW.4 CUGUNG",
                    "no_telp_pelapor": "6281278739322",
                    "keterangan_pelapor": "kawh bleng",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALIANDA"
                },
                {
                    "no_laporan": "K5423020103518",
                    "waktu_lapor": "01/02/2023 12:01:43",
                    "waktu_response": "01/02/2023 12:02:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 33939318,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "amiin.cs",
                    "alamat_pelapor": "KP LENGKONG GUDANG.SRP No. RT.1 RW.4 LK GUDANG",
                    "no_telp_pelapor": "6289609975536",
                    "keterangan_pelapor": "MUTASI_K (G9923020188274:padam) - Tidak bisa isi pulsa..listrik sudah Padam mhon bantuan petugas..lokasi belakang pom bensin shell ditunggu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103519",
                    "waktu_lapor": "01/02/2023 12:01:44",
                    "waktu_response": "01/02/2023 12:39:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2285,
                    "durasi_recovery_time": 33937076,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh Diaz Mufhty",
                    "alamat_pelapor": "JL JL SAPTA TARUNA KM 10 No.0 RT.01 RW.01 Sorong",
                    "no_telp_pelapor": "6281244353527",
                    "keterangan_pelapor": "MUTASI_K (G9923020188282:cek) - meteran rusak. meteran sudah di cabut dan sekarang posisi lost. dari kemarin belum dipasang kembali meteran baru nya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020103523",
                    "waktu_lapor": "01/02/2023 12:02:15",
                    "waktu_response": "01/02/2023 12:05:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 33939157,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIDA",
                    "alamat_pelapor": "JL BR SEMA KEDIRI, KEDIRI, KEDIRI, KAB. TABANAN, BALI",
                    "no_telp_pelapor": "081236155515",
                    "keterangan_pelapor": "TGL 24/1/2023 BP DAN STROOM AWAL PROSES PD (R2T/5500 VA) DENGAN NO REG 5513012086508 TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TGL 25/1/2023 STATUS PADA AP2T PDL AWAL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TABANAN"
                },
                {
                    "no_laporan": "K5423020103526",
                    "waktu_lapor": "01/02/2023 12:03:04",
                    "waktu_response": "01/02/2023 13:00:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3443,
                    "durasi_recovery_time": 33935838,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VIONANDA MAULIDIA",
                    "alamat_pelapor": "JL.MASDUKI RT.04 RW.01 NO.25 CIPULIR KEBAYORAN LAMA JAKARTA SELATAN 12230",
                    "no_telp_pelapor": "082299227764",
                    "keterangan_pelapor": "MUTASI_K (G9923020188361:urgent) - MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 24/01/2023 TERJADI GANGGUAN MCB LEMAH DAYA 450 VA (G5423012407565). DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP.PRIYONO DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = LG-124858. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN. \\nPELANGGAN PERNAH LAPOR DENGAN NO: G9923013187083, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103527",
                    "waktu_lapor": "01/02/2023 12:02:58",
                    "waktu_response": "01/02/2023 12:06:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 190,
                    "durasi_recovery_time": 33939097,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "hariyono arzalea",
                    "alamat_pelapor": "DN SUMBERSARI DS WONOSARI KEC WONOSARI No.0 RT.6 RW.9 WONOSARI",
                    "no_telp_pelapor": "6282142259048",
                    "keterangan_pelapor": "lcd kwh meter tidak menyala..lestrek tidak bisa digunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5323020100430",
                    "waktu_lapor": "01/02/2023 12:03:25",
                    "waktu_response": "01/02/2023 12:06:48",
                    "waktu_recovery": "01/02/2023 13:31:28",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 5080,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000008077656",
                    "nama_pelapor": "IBU UFI",
                    "alamat_pelapor": "JL RAYA PUNCANG KP PELETON  NO.51 RT-003 / RW-02 DS CIBEREUM KEC CISARUA KAB BOGOR (DIDEPAN LAPANGAN BULU TANGKIS) ",
                    "no_telp_pelapor": "085693485053",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN SUDAH DATANG KE UNIT UNTUK MENGAJUKAN PERMOHONAN PEMINDAHAN JALUR, TETAPI BELUM JUGA ADA TINDAKLANJUTNYA. IDPEL 538112593620 MOHON DIBANTU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020103533",
                    "waktu_lapor": "01/02/2023 12:03:34",
                    "waktu_response": "01/02/2023 13:04:40",
                    "waktu_recovery": "01/02/2023 13:07:56",
                    "durasi_response_time": 3666,
                    "durasi_recovery_time": 196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU ENDA",
                    "alamat_pelapor": "JL HALONG TANAH MERAH RT 28  / RW 10 KEL HALONG KEC BAGUALA KOTA AMBON ACUAN LOKASI DEKAT  GAPURA LORONG KABE",
                    "no_telp_pelapor": "082115434639",
                    "keterangan_pelapor": "TGL 31/01/23 REKENING BULAN JAN 2023  BERIKUT BK  TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAGUALA"
                },
                {
                    "no_laporan": "K5423020103535",
                    "waktu_lapor": "01/02/2023 12:03:44",
                    "waktu_response": "01/02/2023 12:13:03",
                    "waktu_recovery": "01/02/2023 12:54:50",
                    "durasi_response_time": 559,
                    "durasi_recovery_time": 2507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dea Nisa Rifani",
                    "alamat_pelapor": "kp pasir kembang RT 02 RW 03 pertigaan plank mesjid besar alkautsar",
                    "no_telp_pelapor": "6283119497579",
                    "keterangan_pelapor": "token susah masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5423020103537",
                    "waktu_lapor": "01/02/2023 12:04:06",
                    "waktu_response": "01/02/2023 12:14:29",
                    "waktu_recovery": "01/02/2023 12:51:16",
                    "durasi_response_time": 623,
                    "durasi_recovery_time": 2207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000007308905",
                    "nama_pelapor": "IBU YANA",
                    "alamat_pelapor": "PR KOTA WISATA BLOK RB4 NO 6 CLUSTER ORLANDO KEL CIANGSANA KEC GUNUNG PUTRI. DEKAT MARKET CITY",
                    "no_telp_pelapor": "081315079627",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PEREMAJAAN APP KARENA SUDAH TUA. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103540",
                    "waktu_lapor": "01/02/2023 12:04:17",
                    "waktu_response": "01/02/2023 12:14:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 33938618,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. EKO",
                    "alamat_pelapor": "DS PUEB/LUENG NIBONG RT.0 RW.0",
                    "no_telp_pelapor": "6285206531922",
                    "keterangan_pelapor": "MUTASI_K (G9923020188243:pindah meter) - Pindah meteran listrik karena rumah mau dibongkar dan direhab",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEUREUNEUN"
                },
                {
                    "no_laporan": "K5423020103544",
                    "waktu_lapor": "01/02/2023 12:04:24",
                    "waktu_response": "01/02/2023 12:25:25",
                    "waktu_recovery": "01/02/2023 12:39:22",
                    "durasi_response_time": 1261,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmad hidayatullah",
                    "alamat_pelapor": "JL DN. PLALANGAN No.",
                    "no_telp_pelapor": "6281252424260",
                    "keterangan_pelapor": "tidak bisa nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5223020100807",
                    "waktu_lapor": "01/02/2023 12:04:25",
                    "waktu_response": "01/02/2023 12:06:14",
                    "waktu_recovery": "01/02/2023 15:02:17",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 10563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUDI ",
                    "alamat_pelapor": "JL K H MAS MANSUR NO 63 RT -- RW -- KEC TANAH ABANG KEL KEBON MELATI JAKPUS // MERUPAKAN MESS ",
                    "no_telp_pelapor": "6285777080337",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MENGAJUKAN PERMOHONAN TAMBAH DAYA, PADA SISTEM TERTERA Permohonan perubahan tarif/daya dapat diajukan setelah Anda menyelesaikan seluruh piutang/kewajiban terlebih dahulu. Untuk informasi lebih lanjut, kunjungi Kantor PLN terdekat (ULP MENTENG). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103548",
                    "waktu_lapor": "01/02/2023 12:04:53",
                    "waktu_response": "01/02/2023 12:29:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1492,
                    "durasi_recovery_time": 33937680,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "gendhon",
                    "alamat_pelapor": "Sam Ratulangi No. 458",
                    "no_telp_pelapor": "6281268304845",
                    "keterangan_pelapor": "MUTASI_K (G9923020188452:h) - putus arus pendek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020103551",
                    "waktu_lapor": "01/02/2023 12:05:34",
                    "waktu_response": "01/02/2023 12:35:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1791,
                    "durasi_recovery_time": 33937340,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NISPAINI",
                    "alamat_pelapor": "DN GUBUK TIMUK, KORLEKO No. RT.0 LABUHAN HA",
                    "no_telp_pelapor": "6287805712466",
                    "keterangan_pelapor": "MUTASI_K (G9923020188279:token) - TIDAK BISA MASUK PULSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020103559",
                    "waktu_lapor": "01/02/2023 12:06:24",
                    "waktu_response": "01/02/2023 12:20:10",
                    "waktu_recovery": "01/02/2023 12:26:27",
                    "durasi_response_time": 826,
                    "durasi_recovery_time": 377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000681252",
                    "nama_pelapor": "BP  JOKO  / IBU MARDIAH ",
                    "alamat_pelapor": "PR MARINIR K2  NO  18  RT  3/9  KEL RANGKAPAN JAYA BARU  KEC PANCORAN MAS DEPOK (  DEKAT  MESJID AL HIYAH ) ",
                    "no_telp_pelapor": "02177887142",
                    "keterangan_pelapor": "TGL  1/2/23  TUNGGAKAN TAGIHAN REK  JAN 23 DAN FEB 23  TELAH DILUNASI MOHON PTL DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103560",
                    "waktu_lapor": "01/02/2023 12:06:26",
                    "waktu_response": "01/02/2023 12:09:47",
                    "waktu_recovery": "01/02/2023 13:04:41",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 3294,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NURSIDAH",
                    "alamat_pelapor": "jln Nusa indah 1 blok da2/33 rt03/11 Mangun jaya 1",
                    "no_telp_pelapor": "6281386748104",
                    "keterangan_pelapor": "beli token isi ulang tapi kehapus sebelum di masukan melalui living mandiri\\nno id = 86001202877",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103564",
                    "waktu_lapor": "01/02/2023 12:06:51",
                    "waktu_response": "01/02/2023 13:00:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3194,
                    "durasi_recovery_time": 33935860,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP USMAN ",
                    "alamat_pelapor": "JL PERSATUAN RT-2 / RW-4 NO 5 KEL SUKABUMI SELATAN KEC KEBON JERUK JAKBAR ACUAN SETEMPAT APOTEK MISMAN FARMA ",
                    "no_telp_pelapor": "089621393313",
                    "keterangan_pelapor": "MUTASI_K (G9923020188363:urgent) - TIDAK BISA INPUT TOKEN KARENA UPDATE VKRN 43. PTL TIDAK PADAM. SISA 216.69 KWH. NO TOKEN 23033889138212154026",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103569",
                    "waktu_lapor": "01/02/2023 12:07:05",
                    "waktu_response": "01/02/2023 12:16:10",
                    "waktu_recovery": "01/02/2023 15:42:37",
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 12387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIDIK ISWANTO",
                    "alamat_pelapor": "JL PARANGTRITIS No.0 RT.1 RW.2 ANTIROGO",
                    "no_telp_pelapor": "6282335622426",
                    "keterangan_pelapor": "saya mengajukan tambah daya tp blm terpasang,sedangkan token sudah habis.\\nsaya mau isi token tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020103570",
                    "waktu_lapor": "01/02/2023 12:07:14",
                    "waktu_response": "01/02/2023 12:08:40",
                    "waktu_recovery": "01/02/2023 14:23:40",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 8100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32160315811",
                    "nama_pelapor": "IBU WULAN ",
                    "alamat_pelapor": "JL KWISTA  RT 15 RW 4 NO 4A KEL  GALUR  KEC JOHAR BARU ACUAN SDN 1 GALUR ",
                    "no_telp_pelapor": "0217247085",
                    "keterangan_pelapor": "\\n PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA KWH 55 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020103575",
                    "waktu_lapor": "01/02/2023 12:07:55",
                    "waktu_response": "01/02/2023 12:32:32",
                    "waktu_recovery": "01/02/2023 12:36:03",
                    "durasi_response_time": 1477,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GABUN",
                    "alamat_pelapor": "JL - DN PESANGGARAN  NO. - RT 06 RW 02 DS KRIYA BARU KEC MARAU KAB KETAPANG  ",
                    "no_telp_pelapor": "081347844626",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES GESER APP DIKARENAKAN ADA RENOVASI DENGAN ID PEL 214301702962. PEMOHON SEBAGAI YANG DIKUASAKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TUMBANG TITI"
                },
                {
                    "no_laporan": "K5423020103576",
                    "waktu_lapor": "01/02/2023 12:07:58",
                    "waktu_response": "01/02/2023 13:23:19",
                    "waktu_recovery": "01/02/2023 14:58:58",
                    "durasi_response_time": 4521,
                    "durasi_recovery_time": 5739,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nehemia Toding",
                    "alamat_pelapor": "JL 645 POROS PLP DS. OLANG PONSEL No.0 RT.0 RW.0 PONSEL",
                    "no_telp_pelapor": "6282311720974",
                    "keterangan_pelapor": "Segel MCB dan box hitam Tidak ada",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5423020103577",
                    "waktu_lapor": "01/02/2023 12:07:58",
                    "waktu_response": "01/02/2023 12:50:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2561,
                    "durasi_recovery_time": 33936426,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wida Komalasari",
                    "alamat_pelapor": "Jalan Grafika Asri IV",
                    "no_telp_pelapor": "62895357316434",
                    "keterangan_pelapor": "MUTASI_K (G9923020188305:gagal token) - Isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5323020100435",
                    "waktu_lapor": "01/02/2023 12:08:04",
                    "waktu_response": "01/02/2023 12:11:06",
                    "waktu_recovery": "01/02/2023 12:27:04",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAEPUDIN ",
                    "alamat_pelapor": "JL CIJUJUNG RT5 RW1 NO - DS  CIJUJUNG KEC SUKARAJA, KAB. BOGOR, JAWA BARAT DKT MUTIARA SENTUL DKT LAPANGAN PAKUAN ",
                    "no_telp_pelapor": "02166695511",
                    "keterangan_pelapor": "PB BELUM REALISASI NO REG 5382112141114 PEMBAYARAN 21/11/2022, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103584",
                    "waktu_lapor": "01/02/2023 12:08:49",
                    "waktu_response": "01/02/2023 12:23:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 899,
                    "durasi_recovery_time": 33938037,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Indrakusuma",
                    "alamat_pelapor": "KK SERPONG PARK BLK G1-29 SERPONG",
                    "no_telp_pelapor": "6281211679296",
                    "keterangan_pelapor": "MUTASI_K (G9923020188280:tlg cek) - isi token tetapi gagal tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103586",
                    "waktu_lapor": "01/02/2023 12:09:12",
                    "waktu_response": "01/02/2023 12:09:52",
                    "waktu_recovery": "01/02/2023 14:33:01",
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 8589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DARMAWAN",
                    "alamat_pelapor": "JL SUNTER PARADISE 2 BLOK L 12 KEL. SUNTER AGUNG KEC. TANJUNG PRIUK JAKUT ",
                    "no_telp_pelapor": "0216458034",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 31/01/23 DILAKUKAN PERGANTIAN APP TERKAIT ANGKA COUNTER YANG TIDAK BEROPERASI. PELANGGAN DIBERIKAN SURAT OLEH PETUGAS, TAGIHAN SUSULAN SEBESAR RP 2.009.578. BERDASARKAN AP2T TERDAPAT TS DENGAN NO REG 5451034005328 STATUS PERMOHONAN  BELUM DISAHKAN MANAGER. TGL 31/01/23 TELAH DIHUBUNGI PETUGAS NAMUN PELANGGAN MENGINGINKAN RINCIAN DATA DAN INFORMASI LEBIH LANJUT ATAS PERIHAL TSB. MOHON AGAR SEGERA DIKONFIRMASI TERKAIT K5423013106057",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020103591",
                    "waktu_lapor": "01/02/2023 12:09:40",
                    "waktu_response": "01/02/2023 12:31:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1312,
                    "durasi_recovery_time": 33937573,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Parno",
                    "alamat_pelapor": "AH25 No.125",
                    "no_telp_pelapor": "6282170098400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188262:.) - MCB Rusak / doll",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020103597",
                    "waktu_lapor": "01/02/2023 12:09:59",
                    "waktu_response": "01/02/2023 12:15:16",
                    "waktu_recovery": "01/02/2023 12:24:01",
                    "durasi_response_time": 317,
                    "durasi_recovery_time": 525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rossy",
                    "alamat_pelapor": "DN NYAKSAKAN No.",
                    "no_telp_pelapor": "6287864351807",
                    "keterangan_pelapor": "sudah membeli token listrik, tapi saat di masukkan nomor pulsa yang sudah di beli tersebut gagal terus, mohon solusinya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020103604",
                    "waktu_lapor": "01/02/2023 12:10:29",
                    "waktu_response": "01/02/2023 12:11:08",
                    "waktu_recovery": "01/02/2023 12:24:32",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagol ramadhan",
                    "alamat_pelapor": "JL JATI MAKMUR No. RT.4 RW.11 JATI MAKMU",
                    "no_telp_pelapor": "6285891686459",
                    "keterangan_pelapor": "token yang saya beli tidak bisa diisi di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103605",
                    "waktu_lapor": "01/02/2023 12:10:33",
                    "waktu_response": "01/02/2023 12:11:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 33938787,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Nur Jannah",
                    "alamat_pelapor": "Jl. Karadenan No.100 depan JNE warung nasi pak Dede ",
                    "no_telp_pelapor": "628212639211",
                    "keterangan_pelapor": "MUTASI_K (G9923020188239:kwh periksa) - ada tulisa periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103606",
                    "waktu_lapor": "01/02/2023 12:10:33",
                    "waktu_response": "01/02/2023 12:15:14",
                    "waktu_recovery": "01/02/2023 12:51:12",
                    "durasi_response_time": 281,
                    "durasi_recovery_time": 2158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aefarif",
                    "alamat_pelapor": "JL VILLA NUSA 3 KE4/1 No.8",
                    "no_telp_pelapor": "6281585591190",
                    "keterangan_pelapor": "meteran pasca bayar angkanya macet, mohon diganti yang baru. terima kasih. 547300359787. vila Nusa inda 3 blok KE 4 no. 18.    hp 081585591190  lampu power mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5323020100438",
                    "waktu_lapor": "01/02/2023 12:11:07",
                    "waktu_response": "01/02/2023 13:11:46",
                    "waktu_recovery": "01/02/2023 16:13:04",
                    "durasi_response_time": 3639,
                    "durasi_recovery_time": 10878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP CINDRA BUDI",
                    "alamat_pelapor": "JL CEMARA 3 PR PURI GARDEN BLOK  B4 NO.9 KEL PEGADUNGAN KEC KALI DERES JAKBAR ",
                    "no_telp_pelapor": "628561728036",
                    "keterangan_pelapor": "PELANGGAN MEMINTA APP METER DI NORMALKAN DAN DIPASANGKAN KEMBALI SERTA KABEL KABEL DI RAPIHKAN DENGAN ID PEL      : 546300214528 , DAN PENYALAAN KEMBALI . MOHON KONFIRMASI KEPADA PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020103612",
                    "waktu_lapor": "01/02/2023 12:11:19",
                    "waktu_response": "01/02/2023 12:25:02",
                    "waktu_recovery": "01/02/2023 13:11:32",
                    "durasi_response_time": 823,
                    "durasi_recovery_time": 2790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WINDA SEPTIYA WARDANI",
                    "alamat_pelapor": "RT 02 RW 02 No.",
                    "no_telp_pelapor": "6281313423288",
                    "keterangan_pelapor": "Mohon infomasi berapa meter kabel TC diberikan oleh PLN untuk pasang baru ? dilokasi jarak sekitar 25m & status di AP2T pelanggan sudah diremajakan saat ini kwh meter belum terpasang dilokasi dengan alasan petugas TC kurang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GOMBONG"
                },
                {
                    "no_laporan": "K5423020103614",
                    "waktu_lapor": "01/02/2023 12:11:29",
                    "waktu_response": "01/02/2023 12:18:49",
                    "waktu_recovery": "01/02/2023 12:30:33",
                    "durasi_response_time": 440,
                    "durasi_recovery_time": 704,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alwan",
                    "alamat_pelapor": "JL JEBARUS (KAMPUNG KANADA) No. RT.2 RW.1",
                    "no_telp_pelapor": "6285942198451",
                    "keterangan_pelapor": "segel kwh meter tidak lengkap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LARANTUKA"
                },
                {
                    "no_laporan": "K5423020103616",
                    "waktu_lapor": "01/02/2023 12:11:50",
                    "waktu_response": "01/02/2023 12:33:49",
                    "waktu_recovery": "01/02/2023 17:26:23",
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 17554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOTO",
                    "alamat_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2  KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "no_telp_pelapor": "081355124578",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020100975, APP TERTERA GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) DENGAN NO TOKEN 5874 9894 9240 4460 6584. SESUAI INFO PELANGGAN TELAH DIHUBUNGI OLEH PETUGAS NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5123020100726",
                    "waktu_lapor": "01/02/2023 12:12:16",
                    "waktu_response": "01/02/2023 12:22:30",
                    "waktu_recovery": "01/02/2023 13:11:34",
                    "durasi_response_time": 614,
                    "durasi_recovery_time": 2944,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2997642",
                    "nama_pelapor": "BP SANTOSO",
                    "alamat_pelapor": "JL KANDANGAN 3 NO.3   RT 3 RW 1 KEL KANDANGAN KEC BENOWO KOTA SURABAYA // DARI KENDUNG PANDAN SARI DEPANNYA, DARI JEMBATAN 20 M ",
                    "no_telp_pelapor": "0895383002900",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI, PELANGGAN MERASA BELUM MELAKUKAN PEMBAYARAN TAGIHAN LISTRIK JANUARI 2023 NAMUN PADA DATA SUDAH LUNAS TGL 31/01/2023 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020103618",
                    "waktu_lapor": "01/02/2023 12:12:23",
                    "waktu_response": "01/02/2023 12:15:43",
                    "waktu_recovery": "01/02/2023 12:19:15",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 212,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "rt18 /06",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "kenapa mau isi pulsa listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5323020100443",
                    "waktu_lapor": "01/02/2023 12:13:09",
                    "waktu_response": "01/02/2023 12:16:31",
                    "waktu_recovery": "01/02/2023 14:47:18",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 9047,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKMA",
                    "alamat_pelapor": "PR GREEN SEDAYU 8 BL. E1 NO 51 KEC CAKUNG KEL - JAKTIM / LOKASI DEKAT AEON ",
                    "no_telp_pelapor": "6285795709537",
                    "keterangan_pelapor": "GAGAL INPUT STROOM, PTL MENYALA     SISA STROOM  41.87 KWH. PADA DATA DIL KODE VKRN: 43. TOKEN :    4331 8797 6402 1263 9482",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103629",
                    "waktu_lapor": "01/02/2023 12:13:26",
                    "waktu_response": "01/02/2023 12:22:01",
                    "waktu_recovery": "01/02/2023 12:31:17",
                    "durasi_response_time": 515,
                    "durasi_recovery_time": 556,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TRISANA",
                    "alamat_pelapor": "JL TANJUNG 8 RT 9 RW 12 NO 15 KEL JATISAMPURNA KEC JATISAMPURNA KOTA BEKASI ACUAN : DEKAT POS 2 RUMAH POJOK",
                    "no_telp_pelapor": "082221445200",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23, BERIKUT BK DAN REK BERJALAN TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103637",
                    "waktu_lapor": "01/02/2023 12:14:31",
                    "waktu_response": "01/02/2023 12:24:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 579,
                    "durasi_recovery_time": 33938015,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erick Aditya",
                    "alamat_pelapor": "JL KLP PUAN 13 BLK AF6 PR SKTR 1A PKLN BRT No.24 RT.5 RW.12 KLP DUA",
                    "no_telp_pelapor": "6285268083383",
                    "keterangan_pelapor": "MUTASI_K (G9923020188281:tlg  cek) - 9898",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103639",
                    "waktu_lapor": "01/02/2023 12:15:05",
                    "waktu_response": "01/02/2023 12:26:28",
                    "waktu_recovery": "01/02/2023 12:34:15",
                    "durasi_response_time": 683,
                    "durasi_recovery_time": 467,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01101398160",
                    "nama_pelapor": "BP MARGONO",
                    "alamat_pelapor": "DN KRAPYAK - 0 RT-1 / RW-4 NO - JL RAYA SOLO PACITAN KEL BULUREJO KEC MUNTORO NADI KAB WONOGIRI PROV JATENG // BARAT MUSHOLA NURUL IMAN",
                    "no_telp_pelapor": "085229853090",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN ,PELANGGAN TELAH MELEBIHI TOP UP BULAN DES 22 SEBESAR 720 JN. PADA TGL 01/2/23 SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN. YBS TIDAK MENGETAHUI SISA KWH. SESUAI INFO PELANGGAN, SUDAH DIHUBUNGI OLEH PETUGAS UNTUK DIMINTA DATANG KE APL. NAMUN YBS BERKEBERATAN DIKARENAKAN JARAK TEMPUH KE APL SETEMPAT JAUH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020103640",
                    "waktu_lapor": "01/02/2023 12:14:56",
                    "waktu_response": "01/02/2023 12:22:20",
                    "waktu_recovery": "01/02/2023 13:10:06",
                    "durasi_response_time": 444,
                    "durasi_recovery_time": 2866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL HAYAM WURUK GG DARUL ANSOR No.0 RT.0",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kipet rusak....ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020103647",
                    "waktu_lapor": "01/02/2023 12:16:32",
                    "waktu_response": "01/02/2023 12:35:04",
                    "waktu_recovery": "01/02/2023 12:41:04",
                    "durasi_response_time": 1112,
                    "durasi_recovery_time": 360,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bani salas",
                    "alamat_pelapor": "DN GUBUK KESUPUK No.0 RT.5 RW.9 LENEK",
                    "no_telp_pelapor": "6285924699784",
                    "keterangan_pelapor": "kwh meter selalu gagal masuk token pulsa.di mohon KCT..trima kasih..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020103649",
                    "waktu_lapor": "01/02/2023 12:16:42",
                    "waktu_response": "01/02/2023 12:25:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 538,
                    "durasi_recovery_time": 33937925,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SYAIFUL HARIFIK",
                    "alamat_pelapor": "PR SASTRALOKA No.0 RT.0 RW.0 PEDUNGAN",
                    "no_telp_pelapor": "6281339190056",
                    "keterangan_pelapor": "MUTASI_K (G9923020188252:kwh nyetrum) - kwh meter myetrum dan banyak airnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5423020103650",
                    "waktu_lapor": "01/02/2023 12:16:42",
                    "waktu_response": "01/02/2023 13:39:35",
                    "waktu_recovery": "01/02/2023 13:41:10",
                    "durasi_response_time": 4973,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jajang",
                    "alamat_pelapor": "kp kananga",
                    "no_telp_pelapor": "6285693371292",
                    "keterangan_pelapor": "tadinya kehabisan limit biasanya tg 1 sudah bisa di isi kembali tapi sekarang masim belum bisa isi tokon",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JASINGA"
                },
                {
                    "no_laporan": "K5423020103652",
                    "waktu_lapor": "01/02/2023 12:16:45",
                    "waktu_response": "01/02/2023 12:18:09",
                    "waktu_recovery": "01/02/2023 12:54:07",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 2158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINDY",
                    "alamat_pelapor": "RUKO TOMANG BARU SQUARE BLOK R1. NO. 16, JALAN VILLA TOMANG BARU, KUTAJAYA, PASAR KEMIS, KABUPATEN TANGERANG",
                    "no_telp_pelapor": "082225251813",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 27/01/2023 TERJADI GANGGUAN TERTERA ERR-03 DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. RUSYANTO DAN EDI HARYANTO DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 221063 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103656",
                    "waktu_lapor": "01/02/2023 12:17:37",
                    "waktu_response": "01/02/2023 12:17:42",
                    "waktu_recovery": "01/02/2023 12:18:05",
                    "durasi_response_time": 5,
                    "durasi_recovery_time": 23,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohamad Lutfhie",
                    "alamat_pelapor": "JL TOL SURAMADU DS BAENGAS No.0 LABANG",
                    "no_telp_pelapor": "6281931054000",
                    "keterangan_pelapor": "gagal saat isi ulang token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMAL"
                },
                {
                    "no_laporan": "K5423020103658",
                    "waktu_lapor": "01/02/2023 12:17:48",
                    "waktu_response": "01/02/2023 12:26:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 33937883,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyudi",
                    "alamat_pelapor": "DN PERENGAN BETEK No.0 RT.6 RW.3 KRUCIL",
                    "no_telp_pelapor": "6282126808853",
                    "keterangan_pelapor": "memasukkan token listrik gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020103659",
                    "waktu_lapor": "01/02/2023 12:17:49",
                    "waktu_response": "01/02/2023 12:22:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 33938136,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alesia Alisanos",
                    "alamat_pelapor": "KP KOJA DS CIKUYA No.0 RT.15 RW.3 SOLEAR",
                    "no_telp_pelapor": "6281952717879",
                    "keterangan_pelapor": "MUTASI_K (G9923020188477:bukan kct) - Pembelian token kenapa gagal terus sudah 5x dicoba. padahal sudah tanggal 1 kan biasanya limit kWh sudah kembali.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020103661",
                    "waktu_lapor": "01/02/2023 12:17:55",
                    "waktu_response": "01/02/2023 12:22:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 33938130,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ritzal ramdani",
                    "alamat_pelapor": "KP SUMUR KOMPA KEC. CIEMAS No.0 RT.5 RW.2 MANDRAJYA",
                    "no_telp_pelapor": "6285158222993",
                    "keterangan_pelapor": "MUTASI_K (G9923020188253:GANGGUAN) - kwh timbul periksa tidak bisa masuk pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PELABUHAN RATU"
                },
                {
                    "no_laporan": "K5423020103662",
                    "waktu_lapor": "01/02/2023 12:18:16",
                    "waktu_response": "01/02/2023 12:24:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 371,
                    "durasi_recovery_time": 33937998,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Bastari",
                    "alamat_pelapor": "JL WALET. BL. K2 No.23 RT.1 RW.1 KUNCIRAN I",
                    "no_telp_pelapor": "6285716041115",
                    "keterangan_pelapor": "MUTASI_K (G9923020188275:tlg cek) - Nomor token selalu gagal saat diisi, sudah lebih 10 kali dicoba tidak bisa. sampai 3 kali beli Token juga tidak bisa, selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103665",
                    "waktu_lapor": "01/02/2023 12:18:30",
                    "waktu_response": "01/02/2023 12:24:30",
                    "waktu_recovery": "01/02/2023 12:26:24",
                    "durasi_response_time": 360,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BANGUN PRIMA CIPTA",
                    "alamat_pelapor": "KP PISANGAN 1 No.0 RT.2 RW.3 SEPATAN",
                    "no_telp_pelapor": "6282298961211",
                    "keterangan_pelapor": "kapan kupon undian d umumin bapak/ibu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103666",
                    "waktu_lapor": "01/02/2023 12:18:48",
                    "waktu_response": "01/02/2023 12:25:50",
                    "waktu_recovery": "01/02/2023 18:06:11",
                    "durasi_response_time": 422,
                    "durasi_recovery_time": 20421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "murtama mj silaen",
                    "alamat_pelapor": "JL KOMP PERDATAM KP PENINGGARAN 0",
                    "no_telp_pelapor": "628119197022",
                    "keterangan_pelapor": "Pengaktifan dan Penonaktifkan Meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5523020100445",
                    "waktu_lapor": "01/02/2023 12:19:41",
                    "waktu_response": "01/02/2023 12:29:42",
                    "waktu_recovery": "01/02/2023 12:45:43",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 961,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01105114001",
                    "nama_pelapor": "BP. DAVID",
                    "alamat_pelapor": "JL. GEDONG SARI NO 2 BR MUMBUL KEL BENUA KEC KUTA SELATAN KAB BADUNG (NO TLP LAIN 08113890203)",
                    "no_telp_pelapor": "03614782288",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN BALIK NAMA DENGAN NO KTP : 5103054205710004, ALASAN : KARENA PELANGGAN PEMILIK BANGUN SAAT INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103670",
                    "waktu_lapor": "01/02/2023 12:19:42",
                    "waktu_response": "01/02/2023 13:21:12",
                    "waktu_recovery": "01/02/2023 13:51:03",
                    "durasi_response_time": 3690,
                    "durasi_recovery_time": 1791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020103677",
                    "waktu_lapor": "01/02/2023 12:20:16",
                    "waktu_response": "01/02/2023 12:32:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 728,
                    "durasi_recovery_time": 33937521,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agung Nugroho",
                    "alamat_pelapor": "JL KRAMAT, BANGETAYU WETAN No.0 RT.2 RW.9 GENUK",
                    "no_telp_pelapor": "628992095996",
                    "keterangan_pelapor": "MUTASI_K (G9923020188260:g) - sering pdam sebulan sekali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020103678",
                    "waktu_lapor": "01/02/2023 12:20:17",
                    "waktu_response": "01/02/2023 12:22:32",
                    "waktu_recovery": "01/02/2023 12:23:49",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febriandy",
                    "alamat_pelapor": "JL BUDI MULIA No.34 RT.8 RW.6 BUDI MULIA",
                    "no_telp_pelapor": "6282246138712",
                    "keterangan_pelapor": "Token (dibeli dari Tokopedia)Gagal terinput",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103679",
                    "waktu_lapor": "01/02/2023 12:20:22",
                    "waktu_response": "01/02/2023 12:24:46",
                    "waktu_recovery": "01/02/2023 13:56:02",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 5476,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "boding",
                    "alamat_pelapor": "JL PER VILLA MELATI MAS B-10-12",
                    "no_telp_pelapor": "6281299083086",
                    "keterangan_pelapor": "isi token tidak bisa ada tulisan di blokir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103681",
                    "waktu_lapor": "01/02/2023 12:20:50",
                    "waktu_response": "01/02/2023 12:59:53",
                    "waktu_recovery": "01/02/2023 13:15:04",
                    "durasi_response_time": 2343,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK EKO",
                    "alamat_pelapor": "DN SERDANG 1B TALANG BAYUR     RT-3 / RW-1",
                    "no_telp_pelapor": "0895608120900",
                    "keterangan_pelapor": "PELANGGAN MERASA TERJADI LONJAKAN TAGIHAN REKENING SETIAP BULANYA. YBS TIDAK BERADA DILOKASI SEHINGGA TIDAK DAPAT MELENGKAPI ANGKA STAND APP. SETEMPAT DIHUNI, TIDAK BERPAGAR, TERJANGKAU, PTUGAS RUTIN DATANG. PLN 123 TELAH MENJELASKAN NAMUN YBS MENGINGINKAN PENJELASAN LEBIH LANJUT DARI UNIT TERKAIT. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K5423020103682",
                    "waktu_lapor": "01/02/2023 12:20:54",
                    "waktu_response": "01/02/2023 12:30:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 583,
                    "durasi_recovery_time": 33937628,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Roni Imanuel",
                    "alamat_pelapor": "JL MIANGAS No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285241183337",
                    "keterangan_pelapor": "MUTASI_K (G9923020188256:kct tidak ada) - tidak bisa input Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020103685",
                    "waktu_lapor": "01/02/2023 12:21:30",
                    "waktu_response": "01/02/2023 12:29:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 453,
                    "durasi_recovery_time": 33937722,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Matahari",
                    "alamat_pelapor": "DS MATTIROWALIE No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6282190191203",
                    "keterangan_pelapor": "MUTASI_K (G9923020188255:yantek) - ada tombol tidak bisa di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELLU BOCCOE"
                },
                {
                    "no_laporan": "K5423020103687",
                    "waktu_lapor": "01/02/2023 12:21:50",
                    "waktu_response": "01/02/2023 12:23:13",
                    "waktu_recovery": "01/02/2023 13:29:20",
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 3967,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdulah",
                    "alamat_pelapor": "KP KETAPANG DONGKAL No. RT.2 RW.4 CIPONDOH",
                    "no_telp_pelapor": "6281288775592",
                    "keterangan_pelapor": "selamat siang,tolong di bantu permslhan perubahan daya,\\nsaya tidak dapat melanjutkan permohonan perubahan daya ,di karnakan ada permohonan yg blm di selesaikan,\\ntolong di bantu informasi permohonan yg di maksd,trmksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103689",
                    "waktu_lapor": "01/02/2023 12:21:56",
                    "waktu_response": "01/02/2023 13:11:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2962,
                    "durasi_recovery_time": 33935187,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mahesya Angelica",
                    "alamat_pelapor": "KK KENCANA DAMAI No.3 SUKAMAJU",
                    "no_telp_pelapor": "6282281887322",
                    "keterangan_pelapor": "MUTASI_K (G9923020188423:Periksa) - saya mau isi token tapi meteran saya ada tulisan periksa.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020103693",
                    "waktu_lapor": "01/02/2023 12:22:29",
                    "waktu_response": "01/02/2023 12:26:54",
                    "waktu_recovery": "01/02/2023 12:51:07",
                    "durasi_response_time": 265,
                    "durasi_recovery_time": 1453,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GANIS",
                    "alamat_pelapor": "PR HARVEST CITY ROSEMARY RA16 NO 26 KEL CIKARAGEMAN KEC SETU KAB BEKASI JAWA BARAT",
                    "no_telp_pelapor": "081212974043",
                    "keterangan_pelapor": "TGL 05/12/2020 PENANGGANAN GANGGUAN MCB RUSAK OLEH PETUGAS (BP SYAIFUL) DILAKSANAKAN DENGAN  CARA SAMBUNG LANGSUNG, LG  TIDAK DIBERIKAN   MOHON   SEGERA DILAKUKAN PENANGGANAN SESUAI KETENTUANNYA. ID METER 32117760101. TERKAIT K5421062000437",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103697",
                    "waktu_lapor": "01/02/2023 12:22:51",
                    "waktu_response": "01/02/2023 13:28:44",
                    "waktu_recovery": "02/02/2023 07:31:36",
                    "durasi_response_time": 3953,
                    "durasi_recovery_time": 64972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "06K164901",
                    "nama_pelapor": "IBU IRA",
                    "alamat_pelapor": "KK WILIS INDAH 2 BLOK J RAYA NO 102 KEL POJOK KEC MOJOROTO KAB KEDIRI JAWA TIMUR ",
                    "no_telp_pelapor": "081333145460",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 20863, APP TGL 01/02/23 = 20666.REK JAN 23 BELUM DILAKUKAN PELUNASAN.PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5323020100449",
                    "waktu_lapor": "01/02/2023 12:24:01",
                    "waktu_response": "01/02/2023 13:01:25",
                    "waktu_recovery": "01/02/2023 15:31:25",
                    "durasi_response_time": 2244,
                    "durasi_recovery_time": 9000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001820788",
                    "nama_pelapor": "IBU IRFI ",
                    "alamat_pelapor": "JL NIAGA 7 PERUM KEMANG BLOK F NO 23 KEC RAWA LUMBU KEL SEPANJANG JAYA KOTA BEKASI / DEKAT RUMAH YATIM ",
                    "no_telp_pelapor": "62816922683",
                    "keterangan_pelapor": "LPB TERTERA GAGAL. TIDAK BISA INPUT STROOM, SISA STROOM 100 KWH /  56700750112",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020103709",
                    "waktu_lapor": "01/02/2023 12:24:02",
                    "waktu_response": "01/02/2023 12:26:23",
                    "waktu_recovery": "01/02/2023 13:09:11",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 2568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AILEEN",
                    "alamat_pelapor": "PR TAMAN RATU INDAH BLOK CC2 NO 16 RT 5/11 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02156966791",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 68.77 KWH. NO TOKEN : 5293 6790 6553 8033 2051",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103711",
                    "waktu_lapor": "01/02/2023 12:24:23",
                    "waktu_response": "01/02/2023 12:52:26",
                    "waktu_recovery": "01/02/2023 13:16:18",
                    "durasi_response_time": 1683,
                    "durasi_recovery_time": 1432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahdi",
                    "alamat_pelapor": "Kampung Makassar (Samping Nasdem, perempatan Larangan) Kedara. KiOS RISKI",
                    "no_telp_pelapor": "6282246135846",
                    "keterangan_pelapor": "Tidak Dapat Mengisi Token, Kwh Meter Menunjukkan \\\"Gagal\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020103713",
                    "waktu_lapor": "01/02/2023 12:24:30",
                    "waktu_response": "01/02/2023 13:19:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3319,
                    "durasi_recovery_time": 33934676,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Kurniawaan",
                    "alamat_pelapor": "JL CITARUM No.68B RT.0 RW.0",
                    "no_telp_pelapor": "6281275832220",
                    "keterangan_pelapor": "Pengajuan tambah daya dari 4.400 ke 13.2000 sudah dibayar lunas tetapi sampai saat ini masih belum ada perubahan dan minta tolong/mohon kira kira kapan untuk dipasang. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020103716",
                    "waktu_lapor": "01/02/2023 12:24:54",
                    "waktu_response": "01/02/2023 12:38:32",
                    "waktu_recovery": "01/02/2023 12:41:25",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 173,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febriandy",
                    "alamat_pelapor": "JL BUDI MULIA No.34 RT.8 RW.6 BUDI MULIA",
                    "no_telp_pelapor": "6282246138712",
                    "keterangan_pelapor": "Token (dibeli dari Tokopedia)Gagal terinput",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103718",
                    "waktu_lapor": "01/02/2023 12:24:57",
                    "waktu_response": "01/02/2023 12:26:32",
                    "waktu_recovery": "01/02/2023 12:28:07",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhori Muslim",
                    "alamat_pelapor": "PR KEBUNAGUNG No. 0 RT.002 RW.01 KEBUNAGUNG",
                    "no_telp_pelapor": "6282334122124",
                    "keterangan_pelapor": "Saya memasukkan token, selalu gagal. Sudah dicek berkali2. Tetep ga bisa.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020103725",
                    "waktu_lapor": "01/02/2023 12:25:50",
                    "waktu_response": "01/02/2023 13:12:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2780,
                    "durasi_recovery_time": 33935135,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti auliyah",
                    "alamat_pelapor": "JL LINGKUNGAN 4 No. RT.1 RW.3 PEGADUNGAN",
                    "no_telp_pelapor": "6285715178876",
                    "keterangan_pelapor": "MUTASI_K (G9923020188392:butuh penanganan unit) - box token tidak bisa dgunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K3223020100204",
                    "waktu_lapor": "01/02/2023 12:25:52",
                    "waktu_response": "01/02/2023 12:34:02",
                    "waktu_recovery": "01/02/2023 13:43:51",
                    "durasi_response_time": 490,
                    "durasi_recovery_time": 4189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HADIMAN ",
                    "alamat_pelapor": "FAKULTAS TEHNIK GOWA JL MALINO NO 8 RT .-/- KEL.ROMANG LOMPOA KEC.BONTO MARANNU KAB GOWA ",
                    "no_telp_pelapor": "81244994791",
                    "keterangan_pelapor": "27 JAN 32   TUNG. REK. BULAN REK 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020103726",
                    "waktu_lapor": "01/02/2023 12:25:52",
                    "waktu_response": "01/02/2023 12:28:22",
                    "waktu_recovery": "01/02/2023 12:52:12",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Habudin Jauhari",
                    "alamat_pelapor": "DN MOYOT No.",
                    "no_telp_pelapor": "6281310875023",
                    "keterangan_pelapor": "tidak bisa masukkan nomer token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020103730",
                    "waktu_lapor": "01/02/2023 12:26:36",
                    "waktu_response": "01/02/2023 12:36:46",
                    "waktu_recovery": "01/02/2023 19:47:29",
                    "durasi_response_time": 610,
                    "durasi_recovery_time": 25843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indahwati",
                    "alamat_pelapor": "Jl. Gayungan V No.32",
                    "no_telp_pelapor": "6289617662400",
                    "keterangan_pelapor": "meminta perubahan daya,daya yang tadinya 1300 dimohon diganti ke daya 900",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020103732",
                    "waktu_lapor": "01/02/2023 12:26:41",
                    "waktu_response": "01/02/2023 12:40:19",
                    "waktu_recovery": "01/02/2023 14:04:25",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 5046,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FELICIA SANJAYA",
                    "alamat_pelapor": "JL. SUKOMULYO NOTE: DI PARKIRAN MOTOR, SUKOMULYO, MANYAR, KAB. GRESIK, JAWA TIMUR",
                    "no_telp_pelapor": "082131165775",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI RESTITUSI BP PROSES PB (B1T/1300 VA) DENGAN NO. REGISTRASI 5112012104246 DIKARENAKAN MENGGUNAKAN KWH EXSTING. TGL 14/01/2023 BP DAN STROOM AWAL TELAH DILUNASI.",
                    "media": "Email",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020103733",
                    "waktu_lapor": "01/02/2023 12:26:49",
                    "waktu_response": "01/02/2023 13:14:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2849,
                    "durasi_recovery_time": 33935007,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung haryogi",
                    "alamat_pelapor": "DS GANDRUNG MANGU No. RT.4 RW.5",
                    "no_telp_pelapor": "6285326606859",
                    "keterangan_pelapor": "MUTASI_K (G9923020188315:cek gangguan) - lampu kedap kedip ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDAREJA"
                },
                {
                    "no_laporan": "K5423020103734",
                    "waktu_lapor": "01/02/2023 12:26:51",
                    "waktu_response": "01/02/2023 12:27:48",
                    "waktu_recovery": "01/02/2023 12:39:49",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 721,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bambang haryanto",
                    "alamat_pelapor": "DN MEKAR JADI No.00 RT.30 RW.8 BUMI RESTU",
                    "no_telp_pelapor": "6285377778339",
                    "keterangan_pelapor": "kwh kena petir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALIANDA"
                },
                {
                    "no_laporan": "K5523020100450",
                    "waktu_lapor": "01/02/2023 12:26:54",
                    "waktu_response": "01/02/2023 12:29:16",
                    "waktu_recovery": "01/02/2023 12:49:51",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 1235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADE SUGITA",
                    "alamat_pelapor": "JL SETIABUDI NO 8 BR - DS KUTA KEC KUTA KAB BADUNG",
                    "no_telp_pelapor": "03618496154",
                    "keterangan_pelapor": "MOHON PENANGANAN ANGKA STAND APP PASCABAYAR TIDAK BEROPERASI (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103735",
                    "waktu_lapor": "01/02/2023 12:26:57",
                    "waktu_response": "01/02/2023 12:50:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1412,
                    "durasi_recovery_time": 33936436,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zainal Arifin",
                    "alamat_pelapor": "DN KAJU ABU DAYA DS LAR - LAR No.0 RT.0 RW.0 BANYUATES",
                    "no_telp_pelapor": "6285230401188",
                    "keterangan_pelapor": "MUTASI_K (G9923020188343:perlu pengecekan gangguan ) - Diisi token tidak bisa, dan ada gambar tangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020103739",
                    "waktu_lapor": "01/02/2023 12:27:28",
                    "waktu_response": "01/02/2023 12:37:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 573,
                    "durasi_recovery_time": 33937244,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI",
                    "alamat_pelapor": "DK CITRAN RT-2 / RW-11 KEL PUCANGAN KEC KARTOSURO KAB SUKOHARJO",
                    "no_telp_pelapor": "081325235083",
                    "keterangan_pelapor": "MUTASI_K (G9923020188288:cek) - MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK 3 HARI LALU, ID METER 56225418914",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020103743",
                    "waktu_lapor": "01/02/2023 12:27:45",
                    "waktu_response": "01/02/2023 12:41:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 828,
                    "durasi_recovery_time": 33936972,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fadnur Alamanda",
                    "alamat_pelapor": "KP PETE CINA No.0 RT.003 RW.02 SK RAJA",
                    "no_telp_pelapor": "6281316825129",
                    "keterangan_pelapor": "Tagihan listrik saya melonjak 3× lipat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020103745",
                    "waktu_lapor": "01/02/2023 12:28:05",
                    "waktu_response": "01/02/2023 12:31:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 223,
                    "durasi_recovery_time": 33937557,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "50260863",
                    "nama_pelapor": "BP MOH. AINUZ ZAKKI ",
                    "alamat_pelapor": "DUSUN LEBBAK DESA DAPENDA KECAMATAN BATANG BATANG KABUPATEN SUMENEP JAWA TIMUR",
                    "no_telp_pelapor": "087757181755",
                    "keterangan_pelapor": "MUTASI_K (G9923020188264:mohon bantuan) - MOHON TINDAK LANJUT. PELANGGAN KESULITAN MELAKUKAN PEMBELIAN TOKEN DAN SUDAH MENCOBA DITEMPAT LAIN NAMUN TIDAK BERHASIL. PLN 123 TELAH MENJELASKAN BAHWA NO METER YBS TIDAK ADA KENDALA. SISA KWH 2.34.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020103746",
                    "waktu_lapor": "01/02/2023 12:28:27",
                    "waktu_response": "01/02/2023 12:37:26",
                    "waktu_recovery": "01/02/2023 13:10:10",
                    "durasi_response_time": 539,
                    "durasi_recovery_time": 1964,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "satibi",
                    "alamat_pelapor": "JL SINGOSARI No.0 RT.0",
                    "no_telp_pelapor": "6285379586962",
                    "keterangan_pelapor": "kWh rusak,api terputus dan tidak nyambung intalasi,di   di lanjut ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5123020100755",
                    "waktu_lapor": "01/02/2023 12:28:51",
                    "waktu_response": "01/02/2023 12:40:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 697,
                    "durasi_recovery_time": 33937037,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "50583872",
                    "nama_pelapor": "BP ELAGA",
                    "alamat_pelapor": "JL PAJAJARAN GG II NO - RT-002 / RW-01 KEL TAMAN BARU KEC BANYUWANGI KAB BANYUWANGI/SELATAN PR MENDUT HIJAU",
                    "no_telp_pelapor": "081234670487",
                    "keterangan_pelapor": "MUTASI_K (G9923020289326:cek) - PTL DIPUTUS SEMENTARA TIDAK MENGETAHUI SEJAK KAPAN DAN PADA DATA TANGGAL 24/01/2023 TAGIHAN BULAN 01/2023 BESERTA BK TELAH DILUNASI VIA BRI PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020103753",
                    "waktu_lapor": "01/02/2023 12:29:26",
                    "waktu_response": "01/02/2023 12:58:03",
                    "waktu_recovery": "01/02/2023 13:19:14",
                    "durasi_response_time": 1717,
                    "durasi_recovery_time": 1271,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA ",
                    "alamat_pelapor": "PR VIOLET GARDEN BLOK E NO.27 JL TERUSAN I GUSTI NGURAH RAI RT 01 RW 16 KEL KERANJI KEC BEKASI BARAT. DEKAT SMA 12 BEKASI ",
                    "no_telp_pelapor": "02129287549",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PEPRINDAHAN APP DI KARENAKAN RENOVASI BANGUAN. PELANGGAN SELAKU PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103757",
                    "waktu_lapor": "01/02/2023 12:29:50",
                    "waktu_response": "01/02/2023 13:06:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2190,
                    "durasi_recovery_time": 33935485,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi Sutrisno",
                    "alamat_pelapor": "JL BAWEAN No.0 RT. 1 RW. 1 PETUKANGAN",
                    "no_telp_pelapor": "6285235435121",
                    "keterangan_pelapor": "MUTASI_K (G9923020188309:Teganggan Drop..Petugas Yantek pengecekan ke Lokasi) - daya naik turun sehingga lampu sering redup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BESUKI"
                },
                {
                    "no_laporan": "K5423020103759",
                    "waktu_lapor": "01/02/2023 12:30:03",
                    "waktu_response": "01/02/2023 12:34:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 33937376,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "irmawan adi prianto",
                    "alamat_pelapor": "JL TRIKORA RENDANI No.00 RT.0 RW.0 MANOKWARI",
                    "no_telp_pelapor": "6282123899899",
                    "keterangan_pelapor": "MUTASI_K (G9923020188294:keterangan tidak sesuai , namun butuh bantuan karena jaringan gangguan) - jaringan luar putus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANOKWARI KOTA"
                },
                {
                    "no_laporan": "K5423020103767",
                    "waktu_lapor": "01/02/2023 12:30:50",
                    "waktu_response": "01/02/2023 12:32:32",
                    "waktu_recovery": "01/02/2023 13:11:41",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AFRIZAL / afrizaltomii",
                    "alamat_pelapor": "JLN ALTERNATIF GOR PAKANSARI (DI.DESA COFFEE AND EATERY) ",
                    "no_telp_pelapor": "082112094920",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH TARIF, DARI TARIF RUMAH TANGGA MENJADI TARIF BISNIS, KEPERUNTUKAN USAHA. SESUAI INFO PELANGGAN, YBS SUDAH 4X DATANG KE KANTOR PLN SETEMPAT SEJAK BULAN AGUSTUS 2022 DENGAN MELENGKAPI PERSYARATAN, NAMUN HANYA DIINFOKAN BAHWA AKAN DISURVEY. PELANGGAN MERASA KECEWA KARENA SAMPAI SAAT INI BELUM DISURVEY. ",
                    "media": "Instagram",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103769",
                    "waktu_lapor": "01/02/2023 12:31:11",
                    "waktu_response": "01/02/2023 13:01:36",
                    "waktu_recovery": "01/02/2023 15:31:14",
                    "durasi_response_time": 1825,
                    "durasi_recovery_time": 8978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bastian Fredrick Panjaitan",
                    "alamat_pelapor": "KK BJ MENTENG B No.197 RT.000 RW.00 BJ MENTENG",
                    "no_telp_pelapor": "6285216626791",
                    "keterangan_pelapor": "Mcb turun terus tidak ada pemakaian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5323020100458",
                    "waktu_lapor": "01/02/2023 12:31:47",
                    "waktu_response": "01/02/2023 13:12:20",
                    "waktu_recovery": "01/02/2023 14:21:35",
                    "durasi_response_time": 2433,
                    "durasi_recovery_time": 4155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGA",
                    "alamat_pelapor": "JL PARUNG JAYA KP PONDOK BAHAR NO 99 RT-2 RW-2 KEL PONDOK BAHAR KEC KARANGTENGAH KOTA TANGERANG  / DPN SMPN 24 ",
                    "no_telp_pelapor": "6287776852448",
                    "keterangan_pelapor": "SEJAK TGL 2 JUNI 2022 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG TERKAIT NO LAPOR GANGGUAN  G5422060217165, NO METER 86052324539, PTL MENYALA, MOHON PENORMALAN KEMBALI PTLNYA SESUAI KETENTUAN DAN PENGANTIAN MATERIALNYA KARENA ALARM LPB TERUS BERBUNYI SERTA KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020103776",
                    "waktu_lapor": "01/02/2023 12:32:19",
                    "waktu_response": "01/02/2023 12:48:45",
                    "waktu_recovery": "01/02/2023 15:57:09",
                    "durasi_response_time": 986,
                    "durasi_recovery_time": 11304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDUL CHAFID",
                    "alamat_pelapor": "Jl. Kemantren 1 No.6 rt9 RW 3",
                    "no_telp_pelapor": "6281334422374",
                    "keterangan_pelapor": "spaneng turun gak normal, peralatan rusak semuanya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020103777",
                    "waktu_lapor": "01/02/2023 12:32:33",
                    "waktu_response": "01/02/2023 12:33:02",
                    "waktu_recovery": "01/02/2023 13:05:15",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 1933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agnes kusumah wardhani",
                    "alamat_pelapor": "PR PURI MELODI MANGKUBUMI No.C1 RT.2 RW.1 CIPARI",
                    "no_telp_pelapor": "6289639017666",
                    "keterangan_pelapor": "saya isi ulang token tapi gagal terus , sudah 2x input dan 2x pembelian 5634 8232 1887 2784 7440 dan 0825 7970 1160 1088 0976 . mohon segera dibantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020103779",
                    "waktu_lapor": "01/02/2023 12:32:48",
                    "waktu_response": "01/02/2023 12:38:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 333,
                    "durasi_recovery_time": 33937164,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUDY TJANDRA",
                    "alamat_pelapor": "JL. JELAMBAR BARAT 2 \\nRT. 10 RW. 11 NO. 101\\nKELURAHAN JELAMBAR BARU\\nKECAMATAN GROGOL PETAMBURAN\\nJAKARTA BARAT 11460\\n(SEBELAH LAUNDRY 101)",
                    "no_telp_pelapor": "087880606233",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN PROSES TURUN DAYA (R2T/5500 VA - R1T / 1300 VA) MELALUI APLIKASI PLN MOBILE DENGAN STATUS PERMOHONAN MENUNGGU VERIFIKASI PLN UNIT DAN STATUS PADA AP2T PERMOHONAN BELUM DISAHKAN MANAGER. YBS INGIN SEGERA DAPAT DITINDAKLANJUTI.",
                    "media": "Email",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103780",
                    "waktu_lapor": "01/02/2023 12:33:10",
                    "waktu_response": "01/02/2023 12:36:15",
                    "waktu_recovery": "01/02/2023 13:29:13",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 3178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FARIDA ",
                    "alamat_pelapor": "JL KAV DARUSALAM 3 RT3/8 NO 0 KEL KETAPANG KEC CIPONDOH KOTA TANGERANG BANTEN",
                    "no_telp_pelapor": "0215440328",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PS (L/1.300 VA), KEPERUNTUKAN PESTA SELAMA 2  HARI TGL 3 FEB 2023 S/D TGL 04 FEB2023  PUKUL 09.00  WIB MELALUI PLN 123 DENGAN NO AGENDA 566100132302010001  DAN NO REGISTER 5661029003050. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103781",
                    "waktu_lapor": "01/02/2023 12:33:18",
                    "waktu_response": "01/02/2023 12:33:39",
                    "waktu_recovery": "01/02/2023 13:15:53",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 2534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SARI ",
                    "alamat_pelapor": "JL SALEMBARAN  JATI  RT 2/3  KEL  SALEMBARAN  JATI KEC KOSAMBI DEPAN PERGUDANGAN  99 / WATRG KAB TANGERANG",
                    "no_telp_pelapor": "02152395721",
                    "keterangan_pelapor": "TGL 29/1/22  PENANGANAN GANGGUAN PTL APP RUSAK  OLEH PETUGAS (BPNANANG DAN ROSIDIN ) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 24155. MOHON SEGERA  APP DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103782",
                    "waktu_lapor": "01/02/2023 12:33:19",
                    "waktu_response": "01/02/2023 12:48:26",
                    "waktu_recovery": "01/02/2023 13:07:18",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 1132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RISA",
                    "alamat_pelapor": "JL TEGAL CUPEK GG SINTA KERO NO 34 RT -/- KEL KEROBOKAN KEC KUTA UTARA KAB BADUNG ACUAN LOKASI -",
                    "no_telp_pelapor": "081213230315",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT TGL 27/01/23 TELAH DILAKUKAN SURVEY PROSES PINDAH JARINGAN DENGAN NO LAPOR K5423012503493 NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020103783",
                    "waktu_lapor": "01/02/2023 12:33:48",
                    "waktu_response": "01/02/2023 12:34:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 66,
                    "durasi_recovery_time": 33937371,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA",
                    "alamat_pelapor": "KK SEKNEG MEDE 2 RT02/RW02 KEL PANUNGGANGAN UTARA KEC PINANG KOTA TANGGERANG ",
                    "no_telp_pelapor": "082113677029",
                    "keterangan_pelapor": "MUTASI_K (G9923020188292:DI WILAYAH TSB PTL SERING PADAM PADA SAAT CUACA HUJAN (SESUAI INFO PELANGGAN DALAM 3 BULAN PADA SAAT HUJAN SELALU PADAM ).) - DI WILAYAH TSB PTL SERING PADAM PADA SAAT CUACA HUJAN (SESUAI INFO PELANGGAN DALAM 3 BULAN PADA SAT HUJAN SELALU PADAM ).",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5323020100460",
                    "waktu_lapor": "01/02/2023 12:34:02",
                    "waktu_response": "01/02/2023 13:05:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1911,
                    "durasi_recovery_time": 33935512,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01328012768",
                    "nama_pelapor": "BP UJANG",
                    "alamat_pelapor": "JL PARAKAN WAAS NO.21 RT/RW 1/7 KEL.BATUNUNGGAL KIDUL KOTA BDG",
                    "no_telp_pelapor": "082115612378",
                    "keterangan_pelapor": "MUTASI_K (G9923020188325:mohon dibantu, pelanggan sudah dipandu terkait kct.. tapi token masih tetap reject) - PELANGGAN KESULITAN INPUT NO STROOM 04584733931492089819 TERTERA REJECT. SISA 169.64 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020103786",
                    "waktu_lapor": "01/02/2023 12:34:15",
                    "waktu_response": "01/02/2023 12:58:28",
                    "waktu_recovery": "01/02/2023 13:18:53",
                    "durasi_response_time": 1453,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "JL. RAYA PULAU GEBANG NO. 32 RT. 12 RW. 06 KEL. PULO GEBANG KEC. CAKUNG JAKTIM ( LOKASI DEKAT BENGKEL HONDA )",
                    "no_telp_pelapor": "08112556887",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER: 14011916088. TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN . PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST). PTL MENYALA SISA KWH: 56 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103789",
                    "waktu_lapor": "01/02/2023 12:34:24",
                    "waktu_response": "01/02/2023 12:38:34",
                    "waktu_recovery": "01/02/2023 13:28:30",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 2996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satria Akhiratul Rahmad",
                    "alamat_pelapor": "PR WISMAMAS II L7 No.21 PSK",
                    "no_telp_pelapor": "62895357861224",
                    "keterangan_pelapor": "meteran listrik tidak berjalan atau angaknya menetap",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103794",
                    "waktu_lapor": "01/02/2023 12:35:08",
                    "waktu_response": "01/02/2023 12:53:54",
                    "waktu_recovery": "01/02/2023 13:42:06",
                    "durasi_response_time": 1126,
                    "durasi_recovery_time": 2892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD RIF'AN KHUDLORI",
                    "alamat_pelapor": "DN BALONGAN No. RT.11 RW.3 JANTI",
                    "no_telp_pelapor": "6281331107761",
                    "keterangan_pelapor": "mohon informasinya untuk status rubah daya dan no pembayarannya.\\nID Transaksi :PLN/5118101022023002849dan Nomor Agenda :511819922302013845\\n\\nterima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020103795",
                    "waktu_lapor": "01/02/2023 12:35:21",
                    "waktu_response": "01/02/2023 12:48:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 761,
                    "durasi_recovery_time": 33936583,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Safi'i",
                    "alamat_pelapor": "JL DS SUKA BUMI No.0",
                    "no_telp_pelapor": "6285357485405",
                    "keterangan_pelapor": "MUTASI_K (G9923020188293:gangguan) - mohon di bantu ct pak kWh padam \\nposko Pakuan ratu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020103798",
                    "waktu_lapor": "01/02/2023 12:35:46",
                    "waktu_response": "01/02/2023 13:12:54",
                    "waktu_recovery": "01/02/2023 14:37:16",
                    "durasi_response_time": 2228,
                    "durasi_recovery_time": 5062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nadya Prilly",
                    "alamat_pelapor": "jln candi deres... ",
                    "no_telp_pelapor": "6281332116463",
                    "keterangan_pelapor": "nomor token di isi pulsa gagal. \\nsetelah lapor... nomor token sudah di ganti.\\ndi isi pulsa bisa... tetapi untuk memasukkan no token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENCONG"
                },
                {
                    "no_laporan": "K5423020103802",
                    "waktu_lapor": "01/02/2023 12:36:24",
                    "waktu_response": "01/02/2023 12:42:04",
                    "waktu_recovery": "01/02/2023 12:51:39",
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 575,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Mulyono",
                    "alamat_pelapor": "balerejo rt 03 rw 09, watagung baturetno",
                    "no_telp_pelapor": "6282326005871",
                    "keterangan_pelapor": "beli pulsa kok gk bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020103803",
                    "waktu_lapor": "01/02/2023 12:36:40",
                    "waktu_response": "01/02/2023 12:40:06",
                    "waktu_recovery": "01/02/2023 15:31:23",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 10277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy susanto",
                    "alamat_pelapor": "JL KAPT DULASIM 7A/ No.002 RT.002 RW.01 KRAMAT ING",
                    "no_telp_pelapor": "6285731633339",
                    "keterangan_pelapor": "minta pergantian pemasangan dari meteran ke token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020103809",
                    "waktu_lapor": "01/02/2023 12:37:46",
                    "waktu_response": "01/02/2023 13:18:53",
                    "waktu_recovery": "01/02/2023 13:19:59",
                    "durasi_response_time": 2467,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andrean miyatami",
                    "alamat_pelapor": "DN DOPANG TENGAH No.",
                    "no_telp_pelapor": "6287865521900",
                    "keterangan_pelapor": "token tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020103810",
                    "waktu_lapor": "01/02/2023 12:37:52",
                    "waktu_response": "01/02/2023 13:18:52",
                    "waktu_recovery": "01/02/2023 13:38:14",
                    "durasi_response_time": 2460,
                    "durasi_recovery_time": 1162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PATAR DEAN OTTO",
                    "alamat_pelapor": "JL PURNAWIRAWAN NO 20 RT --/-- KEL SATRIA KEC PADANG HILIR KOTA TEBING TINGGI PRV SUMUT.",
                    "no_telp_pelapor": "081375719459",
                    "keterangan_pelapor": "LEBIH TAGIH. REK FEBRUARI 23 ST AK AP2T 2023 : 17907 ST AK ACMT : 17907, STAND APP TGL 01/02/23 = 17615  (SETEMPAT RUMAH DIHUNI, DAN PETUGAS CATER RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020103811",
                    "waktu_lapor": "01/02/2023 12:38:04",
                    "waktu_response": "01/02/2023 12:42:39",
                    "waktu_recovery": "01/02/2023 13:14:49",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 1930,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Ari Sadewo",
                    "alamat_pelapor": "JL RY PABUARAN RT1/2 No.0 RT.0",
                    "no_telp_pelapor": "6285875909193",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103812",
                    "waktu_lapor": "01/02/2023 12:38:13",
                    "waktu_response": "01/02/2023 12:45:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 450,
                    "durasi_recovery_time": 33936722,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sania Alfira",
                    "alamat_pelapor": "Bagan batu jln.hj Slamet km4",
                    "no_telp_pelapor": "6282284461360",
                    "keterangan_pelapor": "MUTASI_K (G9923020188290:c) - periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAGAN BATU"
                },
                {
                    "no_laporan": "K5423020103814",
                    "waktu_lapor": "01/02/2023 12:38:24",
                    "waktu_response": "01/02/2023 12:40:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 33937022,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suardi Asfar",
                    "alamat_pelapor": "DN BONTO RITA No. SOPA",
                    "no_telp_pelapor": "6281340856824",
                    "keterangan_pelapor": "MUTASI_K (G9923020188284:YANMA) - Gagal Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K1423020100294",
                    "waktu_lapor": "01/02/2023 12:39:31",
                    "waktu_response": "01/02/2023 13:28:18",
                    "waktu_recovery": "01/02/2023 13:29:42",
                    "durasi_response_time": 2927,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JLN PADARINGAN NO. - RT. 2 RW. - DESA PURWAJAYA KEC. LOAJANAN KAB KUTAI KARTA NEGARA PROV KALTIM. ",
                    "no_telp_pelapor": "85346775655",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32174989775 SISA KWH 12.62 DAN NO TOKEN 64540692439369424476.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5523020100470",
                    "waktu_lapor": "01/02/2023 12:39:38",
                    "waktu_response": "01/02/2023 12:58:28",
                    "waktu_recovery": "01/02/2023 13:17:26",
                    "durasi_response_time": 1130,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAN JAYADI ",
                    "alamat_pelapor": "JL SELAWING DASAN BARU DN BELAMBANG DS SAKRA SELATAN KEC SAKRA KOTA LOMBOK TIMUR,BELAKANG SDN 4 SAKRA SELATAN ",
                    "no_telp_pelapor": "087763305573",
                    "keterangan_pelapor": "1 APP PRABAYAR (  TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 20. NO TOKEN :71205469989172020310",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020103821",
                    "waktu_lapor": "01/02/2023 12:39:47",
                    "waktu_response": "01/02/2023 12:43:13",
                    "waktu_recovery": "01/02/2023 13:01:04",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 1071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "KK CIKANDE GRIYA ASRI BLOK C2 NO.56 RT 001 / RW 010 CLUSTER KENARI, KEL CIKANDE, KEC CIKANDE, KAB SERANG, BANTEN ",
                    "no_telp_pelapor": "089653030736",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 24/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR KARENA PEREMEJAAN APP TUA. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH PADA APP LAMA (NO METER: 46001582660). MOHON SISA KWH TSB DAPAT DIKONVERSI KE APP BARU (NO METER: 14460946404)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020103825",
                    "waktu_lapor": "01/02/2023 12:39:59",
                    "waktu_response": "01/02/2023 13:49:55",
                    "waktu_recovery": "01/02/2023 14:07:18",
                    "durasi_response_time": 4196,
                    "durasi_recovery_time": 1043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ryan Adi Wijaya",
                    "alamat_pelapor": "DS KARANG ASEM No. RT. 0 RW. 0 PATOKAN",
                    "no_telp_pelapor": "6281916249400",
                    "keterangan_pelapor": "pemakaian listrik tidak masuk akal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5423020103829",
                    "waktu_lapor": "01/02/2023 12:40:18",
                    "waktu_response": "01/02/2023 13:12:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1910,
                    "durasi_recovery_time": 33935137,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "marzuki",
                    "alamat_pelapor": "DS MNS JOJO KEC. MUTIARA TIMUR No.0 -",
                    "no_telp_pelapor": "6285277602771",
                    "keterangan_pelapor": "MUTASI_K (G9923020188312:gangguan) - sdh beli toke listrik. TDK mau ketika diaktifkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEUREUNEUN"
                },
                {
                    "no_laporan": "K5423020103830",
                    "waktu_lapor": "01/02/2023 12:40:42",
                    "waktu_response": "01/02/2023 13:07:39",
                    "waktu_recovery": "01/02/2023 14:43:36",
                    "durasi_response_time": 1617,
                    "durasi_recovery_time": 5757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARTANTO TAMPUBOLON",
                    "alamat_pelapor": "KK MEDANG LESTARI BLK B3-G-34 PAGEDANGAN",
                    "no_telp_pelapor": "6281288540446",
                    "keterangan_pelapor": "bulan Februari tagihan listrik saya mencapai 1 jt lebih padahal jarang dipakai",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103832",
                    "waktu_lapor": "01/02/2023 12:41:06",
                    "waktu_response": "01/02/2023 12:52:13",
                    "waktu_recovery": "01/02/2023 14:09:11",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 4618,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000911111248860",
                    "nama_pelapor": "BP YANTO",
                    "alamat_pelapor": " PERUMNAS JL WIBISANA 14. BLOK LQ NO 12 RT 04/19 KARAWANG JABAR",
                    "no_telp_pelapor": "089657669412 ",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 22967, ST APP TGL 1/2/2023= 22914. REK ( BELUM DILUNASI). RUMAH DIHUNI,PAGAR TIDAK DIKUNCI,APP MUDAH DIJANGKAU, TDK TAHU PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020103840",
                    "waktu_lapor": "01/02/2023 12:41:30",
                    "waktu_response": "01/02/2023 12:43:06",
                    "waktu_recovery": "01/02/2023 13:14:43",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 1897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Ari Sadewo",
                    "alamat_pelapor": "Jl. Raya Pabuaran No.19-A",
                    "no_telp_pelapor": "6285875909193",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103841",
                    "waktu_lapor": "01/02/2023 12:41:35",
                    "waktu_response": "01/02/2023 12:59:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1086,
                    "durasi_recovery_time": 33935884,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "bara",
                    "alamat_pelapor": "Jalan HM Ali Mausin",
                    "no_telp_pelapor": "628176770821",
                    "keterangan_pelapor": "MUTASI_K (G9923020188364:urgent) - gagal input token yg dibeli via mobile bca",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103844",
                    "waktu_lapor": "01/02/2023 12:41:48",
                    "waktu_response": "01/02/2023 12:55:48",
                    "waktu_recovery": "01/02/2023 15:48:59",
                    "durasi_response_time": 840,
                    "durasi_recovery_time": 10391,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NASICHIN",
                    "alamat_pelapor": "DS KANDANGAN TIMUR No.0 RT.7 RW.4 KREMBUNG",
                    "no_telp_pelapor": "6289508852000",
                    "keterangan_pelapor": "tolong bantu \\ntoken listrik gagal dimasukkan\\nminta key token nya yaa\\n\\n32010571845, SUKSES. SN: 5129-3657-6865-5125-1169/FITRI-ASTUTIK/R1M/900VA/67,9KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5523020100473",
                    "waktu_lapor": "01/02/2023 12:41:55",
                    "waktu_response": "01/02/2023 12:50:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 544,
                    "durasi_recovery_time": 33936406,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HEJA ",
                    "alamat_pelapor": "JL BAHAGIA G.PELITA NO.32 KEL TITI RANTE KEC MEDAN BARU KOTA MEDAN ",
                    "no_telp_pelapor": "085212271321",
                    "keterangan_pelapor": "MUTASI_K (G9923020188295:Gangguan) - 1 APP PRABAYAR TIDAK BISA MEMASUKKAN PULSA. SETIAP MENEKAN ENTER LAYAR KEMBALI KE TAMPILAN AWAL ( PTL MENYALA )\\nSISA PLS : 106 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020103846",
                    "waktu_lapor": "01/02/2023 12:42:12",
                    "waktu_response": "01/02/2023 12:46:39",
                    "waktu_recovery": "01/02/2023 13:41:34",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 3295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bapak Lukman Hakim / @NLookm ",
                    "alamat_pelapor": "NIRMALA ASRI PONDOK RANGGON RT/RW: 004/06 NO. 188, HARJAMUKTI, CIMANGGIS, DEPOK 16454 ",
                    "no_telp_pelapor": "085649767092",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223010101454. INFO PELANGGAN BELUM ADA TINDAK LANJUT. MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN DISPLAY TERTERA (USANG) PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 15 OKTOBER 2022 SEBESAR RP. 100.000,- DENGAN NOMOR TOKEN 1761-5467-1675-7461-5190 DAN SISA 3.02 KWH. TERKAIT K5223013001653",
                    "media": "Twitter",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020103850",
                    "waktu_lapor": "01/02/2023 12:42:39",
                    "waktu_response": "01/02/2023 13:26:54",
                    "waktu_recovery": "01/02/2023 14:37:38",
                    "durasi_response_time": 2655,
                    "durasi_recovery_time": 4244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "94069884",
                    "nama_pelapor": "BP HERMIN",
                    "alamat_pelapor": "  JL.PANGLIMA POLIM GG.MANGGA 2 LORONG MANGGA HARUM MANIS",
                    "no_telp_pelapor": "085748187930 ",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 28880, ST AK 42, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 42. REK ( BELUM DILUNASI). YBS KOMPLAIN TAGIHAN SAAT INI DAN SESUAI INFO PELNGGAN DIHUNI, PAGAR TIDAK DIKUNCI, PETUGAS RUTIN DATANG",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020103854",
                    "waktu_lapor": "01/02/2023 12:43:10",
                    "waktu_response": "01/02/2023 13:09:10",
                    "waktu_recovery": "01/02/2023 13:17:28",
                    "durasi_response_time": 1560,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi putra",
                    "alamat_pelapor": "Jl. Pariaman - Malalak",
                    "no_telp_pelapor": "6285363860338",
                    "keterangan_pelapor": "sudah membeli token listrik..sudah mengisi nomor token dengan benar tetapi selalu gagal mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTO TUO"
                },
                {
                    "no_laporan": "K5523020100476",
                    "waktu_lapor": "01/02/2023 12:43:21",
                    "waktu_response": "01/02/2023 12:47:50",
                    "waktu_recovery": "01/02/2023 13:06:49",
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 1139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3710632",
                    "nama_pelapor": "BP LOKMAN",
                    "alamat_pelapor": "JL PEMUDA IV No. 10 KEL  RENON KEC  DENPASAR SELATAN, KOTA DENPASAR, BALI. ",
                    "no_telp_pelapor": "0361235984",
                    "keterangan_pelapor": "MOHON PENGAMANAN APP  PELANGGAN INGIN PEMASANGAN BATU ALAM PADA TEMBOK TEMPAT APP TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5123020100783",
                    "waktu_lapor": "01/02/2023 12:43:46",
                    "waktu_response": "01/02/2023 12:44:15",
                    "waktu_recovery": "01/02/2023 14:53:30",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 7755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JLN RAYA SETU GG SEJAHTERA RT 5 RW 1 NO 23 KEL SETU KEC CIPAYUNG KOTA JAKARTA TIMUR 13880",
                    "no_telp_pelapor": "081213553453",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA ICONPAY  . PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN INGIN DISAMBUNG DI HARI INI . NO LAPOR K5423013109985 , K5423013109890 DAN K5423013110152 BELUM ADA KONFIRMASI DARI PETUGAS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103859",
                    "waktu_lapor": "01/02/2023 12:43:53",
                    "waktu_response": "01/02/2023 13:14:41",
                    "waktu_recovery": "01/02/2023 15:49:01",
                    "durasi_response_time": 1848,
                    "durasi_recovery_time": 9260,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yanni kusno",
                    "alamat_pelapor": "JL SUMATERA BELAWAN",
                    "no_telp_pelapor": "6285261034113",
                    "keterangan_pelapor": "gagal isi pulsa PELANGGAN BERSEDIA MEMBATALKAN LAPORANYA CC.12.CITRA LAPORAN BARU G1223020100244",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5423020103860",
                    "waktu_lapor": "01/02/2023 12:43:56",
                    "waktu_response": "01/02/2023 12:53:27",
                    "waktu_recovery": "01/02/2023 13:27:58",
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 2071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSTAIN",
                    "alamat_pelapor": "DS CANGKAREMAN No. KONANG",
                    "no_telp_pelapor": "6287749203113",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020103864",
                    "waktu_lapor": "01/02/2023 12:44:04",
                    "waktu_response": "01/02/2023 13:37:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3216,
                    "durasi_recovery_time": 33933605,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nengah Diarna",
                    "alamat_pelapor": "DS TANAK EMBET RT. RW. BATU LAYAR",
                    "no_telp_pelapor": "6281805742550",
                    "keterangan_pelapor": "MUTASI_K (G9923020188369:teknis) - memasukan token listrik laporan di meteran reject",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020103865",
                    "waktu_lapor": "01/02/2023 12:44:09",
                    "waktu_response": "01/02/2023 13:14:03",
                    "waktu_recovery": "01/02/2023 14:30:29",
                    "durasi_response_time": 1794,
                    "durasi_recovery_time": 4586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jonson",
                    "alamat_pelapor": "Jl. Rw. Bunga XIV No.102",
                    "no_telp_pelapor": "628567819121",
                    "keterangan_pelapor": "Tidak bisa mengisi token listrik, sudah di ulang 2x muncul tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103867",
                    "waktu_lapor": "01/02/2023 12:44:23",
                    "waktu_response": "01/02/2023 12:57:38",
                    "waktu_recovery": "01/02/2023 13:29:27",
                    "durasi_response_time": 795,
                    "durasi_recovery_time": 1909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "raden",
                    "alamat_pelapor": "DS PATOMAN No.22 RT.2 RW.2 PATOMAN",
                    "no_telp_pelapor": "6285709364415",
                    "keterangan_pelapor": "kwh rusak,diajukan pergantian meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5423020103873",
                    "waktu_lapor": "01/02/2023 12:45:01",
                    "waktu_response": "01/02/2023 12:47:09",
                    "waktu_recovery": "01/02/2023 15:41:58",
                    "durasi_response_time": 128,
                    "durasi_recovery_time": 10489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA ",
                    "alamat_pelapor": "JL CINERE RAYA NO 7 RT 05/10 KEL CINERE  KEC CINERE DEPOK JAWA BARAT",
                    "no_telp_pelapor": "02175907514",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN . PROSES GESER SR DIKARENAKAN POSISINYA MELEWATI JENDELA PELANGGAN , PEMOHON MENGAKU SEBAGAI YG DIKUASAKAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103880",
                    "waktu_lapor": "01/02/2023 12:45:48",
                    "waktu_response": "01/02/2023 12:54:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 503,
                    "durasi_recovery_time": 33936214,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "erawan mujiyanto",
                    "alamat_pelapor": "jonggrangan rt02,srihardono,pundong,bantul,yogyakarta",
                    "no_telp_pelapor": "628121556390",
                    "keterangan_pelapor": "MUTASI_K (G9923020188415:padam) - listrik padam, tetangga tidak padam, saklar meteran tidak off. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020103881",
                    "waktu_lapor": "01/02/2023 12:46:13",
                    "waktu_response": "01/02/2023 12:53:21",
                    "waktu_recovery": "01/02/2023 15:52:49",
                    "durasi_response_time": 428,
                    "durasi_recovery_time": 10768,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TIMBUL",
                    "alamat_pelapor": "KK NERADA BLOK B2E NO.1 JL CENDRAWASIH  CIPAYUNG, CIPAYUNG, CIPUTAT, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "081381131515",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 25/01/23 PROSES TD (R2T/3.500 VA -R1T/2.200 VA) MELALUI APLIKASI PLN MOBILE DENGAN NO AGENDA 543609922301253772 NAMUN PADA DATA AP2T PERMOHONAN BELUM DISAHKAN MANAGER. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103884",
                    "waktu_lapor": "01/02/2023 12:46:30",
                    "waktu_response": "01/02/2023 12:50:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 33936461,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nyoman widana",
                    "alamat_pelapor": "PR SARI JIMB JL TAMAN BARUNA GG. CEMPAKA No.5 RT.0 RW.0 JIMBARAN",
                    "no_telp_pelapor": "6282145433267",
                    "keterangan_pelapor": "MUTASI_K (G9923020188344:listrik padam 0 tdk berfungsi) - listrik padam karna nol gak brfungsi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103886",
                    "waktu_lapor": "01/02/2023 12:47:07",
                    "waktu_response": "01/02/2023 12:50:27",
                    "waktu_recovery": "01/02/2023 13:20:16",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 1789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ENDIN",
                    "alamat_pelapor": "ko lebak pendey",
                    "no_telp_pelapor": "6285817816366",
                    "keterangan_pelapor": "tidak bisa masukin token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K1423020100299",
                    "waktu_lapor": "01/02/2023 12:47:29",
                    "waktu_response": "01/02/2023 13:05:34",
                    "waktu_recovery": "01/02/2023 14:53:57",
                    "durasi_response_time": 1085,
                    "durasi_recovery_time": 6503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "JLN THAMRIN UJUNG NO. 180 A RT. - RW. - KEL. SUKAMAJU KEC. SAIL KOTA PEKANBARU PROV RIAU.",
                    "no_telp_pelapor": "082385555577",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32158680556 SISA KWH 19.76 DAN NO TOKEN 37266249608467738592, 38647138157658306379.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020103888",
                    "waktu_lapor": "01/02/2023 12:47:30",
                    "waktu_response": "01/02/2023 12:49:35",
                    "waktu_recovery": "01/02/2023 15:42:57",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 10402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FATIH",
                    "alamat_pelapor": "PONDOK PESANTRE UMMU QURA JL RAYA PONDOK CABE RT 1/4 KEL ONDOK CABE ILIR KEC PAMULANG KOTA TANGSEL",
                    "no_telp_pelapor": "085870267450",
                    "keterangan_pelapor": "MOHON UNTUK TINDAKLANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN PROSES TD ( R3/7700 VA - R2/3500 VA) DENGAN NO AGENDA 543609922301313967, NAMU PADA STATUS AP2T MASIH MENUNGGU PERMOHONAN BELUM DISAHKAN MANAGER.",
                    "media": "Email",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103891",
                    "waktu_lapor": "01/02/2023 12:47:49",
                    "waktu_response": "01/02/2023 12:53:46",
                    "waktu_recovery": "01/02/2023 13:24:50",
                    "durasi_response_time": 357,
                    "durasi_recovery_time": 1864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur hidayat",
                    "alamat_pelapor": "Perum Kutabumi 6 ResidenceBlk.G12,no.3Rajeg",
                    "no_telp_pelapor": "6285775166442",
                    "keterangan_pelapor": "isi token di meteran gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100480",
                    "waktu_lapor": "01/02/2023 12:47:54",
                    "waktu_response": "01/02/2023 12:53:58",
                    "waktu_recovery": "01/02/2023 14:04:47",
                    "durasi_response_time": 364,
                    "durasi_recovery_time": 4249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YAYAH ",
                    "alamat_pelapor": "JL ANYELIR NO -  KP SUKAKARYA DS BABAKAN ASEM RT 3 RW 10 KEC TELUK NAGA KAB TANGERANG LOKASI : DEKAT DR SUPARDI , LEWAT KOMPLEK GARUDA BLOK A PALING UJUNG ADA WARUNG WARNA KUNING \\n",
                    "no_telp_pelapor": "087890845151",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. NO TOKEN : 55761177307476016814, SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 11.34",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103892",
                    "waktu_lapor": "01/02/2023 12:48:04",
                    "waktu_response": "01/02/2023 12:59:11",
                    "waktu_recovery": "01/02/2023 14:26:49",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 5258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL PONCOL JAYA II NO 47   RT-13 / RW-7 KEL GANDARIA SELATAN KEC CILANDAK KOTA JAKARTA SELATAN ACUAN LOKASI DEKAT PUSKESMAS GANDARIA SELATAN",
                    "no_telp_pelapor": "0217504003",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PTL MENYALA SISA KWH TIDAK MENGETAHUI. DATA PADA AP2T TIDAK TERDAPAT BLOCKING ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103894",
                    "waktu_lapor": "01/02/2023 12:48:10",
                    "waktu_response": "01/02/2023 12:58:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 643,
                    "durasi_recovery_time": 33935932,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sugeng pambengkas",
                    "alamat_pelapor": "JL BINTARA 14 No. RT.6 RW.9",
                    "no_telp_pelapor": "6285692514122",
                    "keterangan_pelapor": "MUTASI_K (G9923020188300:urgent) - Listrik mati kwh meternya hidup",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103903",
                    "waktu_lapor": "01/02/2023 12:49:01",
                    "waktu_response": "01/02/2023 12:53:19",
                    "waktu_recovery": "01/02/2023 13:24:21",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 1862,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masruroh",
                    "alamat_pelapor": "KP BERAMAH DALEMAN No. RT. RW. BANGKALAN",
                    "no_telp_pelapor": "6287774598866",
                    "keterangan_pelapor": "saat isi ulang pulsa, gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020103904",
                    "waktu_lapor": "01/02/2023 12:49:15",
                    "waktu_response": "01/02/2023 13:06:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1046,
                    "durasi_recovery_time": 33935464,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sugeng Setiawan, S. H.",
                    "alamat_pelapor": "KP KARANGASEM No. RT.0 RW.0",
                    "no_telp_pelapor": "6283847899333",
                    "keterangan_pelapor": "MUTASI_K (G9923020491238:cek) - Geser Meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5223020100902",
                    "waktu_lapor": "01/02/2023 12:49:31",
                    "waktu_response": "01/02/2023 13:09:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1226,
                    "durasi_recovery_time": 33935268,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUKIMAN",
                    "alamat_pelapor": "JL.BUNG HATTA DN.PETELUAN DAYE, DS.ENGKOL, KEC.PUJUT, KAB.LOMBOK TENGAH > DEKAT SDN 2 SENGKOL",
                    "no_telp_pelapor": "6285792267804",
                    "keterangan_pelapor": "MUTASI_K (G9923020188311:kct) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 19,52 KWH (R1T/1300 VA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020103906",
                    "waktu_lapor": "01/02/2023 12:49:47",
                    "waktu_response": "01/02/2023 12:50:36",
                    "waktu_recovery": "01/02/2023 14:02:40",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 4324,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000064983",
                    "nama_pelapor": "IBU NENENG",
                    "alamat_pelapor": "JL TROPIKA 7 C NO.25 RT.0 RW.0 BEKASI, KEL SERTAJAYA, KEC CIKARANG TIMUR, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "02189261283",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 12/01/23 PELANGGAN MENGAJUKAN PROSES TD MELALUI PLN MOBILE DENGAN NO AGENDA 537049922301129202. NAMUN STATUS PADA PLN MOBILE (PERMOHONAN MENUNGGU VERIFIKASI PLN UNIT) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5323020100474",
                    "waktu_lapor": "01/02/2023 12:50:12",
                    "waktu_response": "01/02/2023 12:57:40",
                    "waktu_recovery": "01/02/2023 16:06:05",
                    "durasi_response_time": 448,
                    "durasi_recovery_time": 11305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALAN",
                    "alamat_pelapor": "JL. SWADAYA, CLUSTER PRIMA SUKAMENAK INDAH NO. 45 KEL. SUKAMENAK KEC. MARGAHAYU KAB. BANDUNG / DEKAT COUNTER HP",
                    "no_telp_pelapor": "085100103540",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PEMINDAHAN JALUR KABEL SR INGIN LANGSUNG DARI TIANG (TIDAK DI KETTING DARI TETANGGA) KARENA TETANGGA PELANGGAN KEBERATAN\\n, NO METER : 56213341565",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020103912",
                    "waktu_lapor": "01/02/2023 12:50:12",
                    "waktu_response": "01/02/2023 13:16:40",
                    "waktu_recovery": "01/02/2023 13:18:04",
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novi Harianto",
                    "alamat_pelapor": "JL PERWIRA No. BAGAN BESA",
                    "no_telp_pelapor": "6285264444448",
                    "keterangan_pelapor": "saya sudah melunasi tambah daya dari 1300 ke 3500 .permohonan sudah selesai tapi pegutas sampai saat ini belum datang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5423020103920",
                    "waktu_lapor": "01/02/2023 12:51:19",
                    "waktu_response": "01/02/2023 12:54:15",
                    "waktu_recovery": "01/02/2023 13:25:13",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1858,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Omcpare Pare",
                    "alamat_pelapor": "JL MANGGA No.0 RT.0 RW.0 LAGALIGO",
                    "no_telp_pelapor": "6282248632054",
                    "keterangan_pelapor": "Di kwh tower bts kami ada cicak mati, tolong dibantu bersihkan, tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020103922",
                    "waktu_lapor": "01/02/2023 12:51:30",
                    "waktu_response": "01/02/2023 13:15:21",
                    "waktu_recovery": "01/02/2023 14:07:36",
                    "durasi_response_time": 1431,
                    "durasi_recovery_time": 3135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAERI ",
                    "alamat_pelapor": "JL RAYA PABUARAN RT1/2 NO 40 KEL JATIRANGGON KEC JATISAMPURNNA BEKASI JAWA BARAT ",
                    "no_telp_pelapor": "0218455909",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL HAMPIR PADAM) SISA 12,95 KWH   NO TOKEN 0384 7455 1028 4071 7334, ID METER 32147744653",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103927",
                    "waktu_lapor": "01/02/2023 12:51:56",
                    "waktu_response": "01/02/2023 12:53:34",
                    "waktu_recovery": "01/02/2023 12:55:11",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14023227086",
                    "nama_pelapor": "BP DANI ",
                    "alamat_pelapor": "JL CIMENJANG GG IRTAD NO 35 RT 3/4 DS MEKAR MULYA KEC GEDE BAGE KOTA BANDUNG ",
                    "no_telp_pelapor": "0895612473050",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14023227086 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!.SISA 204.6 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020103928",
                    "waktu_lapor": "01/02/2023 12:52:06",
                    "waktu_response": "01/02/2023 13:01:41",
                    "waktu_recovery": "01/02/2023 13:30:55",
                    "durasi_response_time": 575,
                    "durasi_recovery_time": 1754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ROBI",
                    "alamat_pelapor": "JL KP.MALANG NENGAH RT3/1 NO-  KEL CIKUYA KEC SOLEAR ACUAN LOKASI : SETEMPAT TOKO MATERIAL HARAPAN SENTOSA",
                    "no_telp_pelapor": "02159750453",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PERPINDAHAN KABEL SR DI KARENAKAN RENOVASI BANGUNAN. PELANGGAN SELAKU YANG DI KUASAKAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012802917, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN MENGINGINKAN TINDAK LANJUT SAAT INI JUGA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100477",
                    "waktu_lapor": "01/02/2023 12:52:23",
                    "waktu_response": "01/02/2023 13:03:57",
                    "waktu_recovery": "01/02/2023 13:56:31",
                    "durasi_response_time": 694,
                    "durasi_recovery_time": 3154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0982882",
                    "nama_pelapor": "IBU AMALIA ",
                    "alamat_pelapor": "JL GUBENG KERTAJAYA GG 9A DALAM NO 3 RT 2 RW 5 KEL AIRLANGGA KEC GUBENG KOTA SURABAYA ACUAN LOKASI BELAKANG BALAI RW",
                    "no_telp_pelapor": "087854041099",
                    "keterangan_pelapor": "TERKAIT K5522120100530 TGL 14/09/2022 PENANGANAN GANGGUAN APP METER PRABAYAR GAGAL INPUT TOKEN DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5122091402057 DAN PELANGGAN SUDAH MENERIMA SURAT BERITA ACARA (801227). MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN. TERKAIT NO LAPOR K5522100500672, K5522110101067 DAN K5522110900413",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020103933",
                    "waktu_lapor": "01/02/2023 12:52:26",
                    "waktu_response": "01/02/2023 13:01:47",
                    "waktu_recovery": "01/02/2023 14:07:39",
                    "durasi_response_time": 561,
                    "durasi_recovery_time": 3952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020103934",
                    "waktu_lapor": "01/02/2023 12:52:42",
                    "waktu_response": "01/02/2023 13:21:42",
                    "waktu_recovery": "01/02/2023 13:25:04",
                    "durasi_response_time": 1740,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REMON ",
                    "alamat_pelapor": "JL KEMBANG JOYO NO 24 DS KUTOHARJO     RT-2 / RW-2  KEC. - KAB PATI || SETEMPAT SKUTO PATI ",
                    "no_telp_pelapor": "081268813953",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN NO METER 86220211774 MEMILIKI ANGSURAN P2TL NO REGIS 5200443004422 . YBS MENGINGINKAN RINCIAN TERKAIT TAGIHAN TSB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020103937",
                    "waktu_lapor": "01/02/2023 12:53:14",
                    "waktu_response": "01/02/2023 13:07:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 885,
                    "durasi_recovery_time": 33935386,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ar",
                    "alamat_pelapor": "DN LENDANG SURO DUSUN TUTI No.0 RT.0 RW.0 SOKONG",
                    "no_telp_pelapor": "6285337173636",
                    "keterangan_pelapor": "MUTASI_K (G9923020188308:mhn dicek) - PINDAH KWH METER",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG"
                },
                {
                    "no_laporan": "K5423020103943",
                    "waktu_lapor": "01/02/2023 12:53:46",
                    "waktu_response": "01/02/2023 12:57:54",
                    "waktu_recovery": "01/02/2023 13:17:20",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 1166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "afifuddin adnan",
                    "alamat_pelapor": "kalianyar,desa kalianyar kec.terara,kab.lotim,ntb",
                    "no_telp_pelapor": "6287773978210",
                    "keterangan_pelapor": "no token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5523020100486",
                    "waktu_lapor": "01/02/2023 12:54:03",
                    "waktu_response": "01/02/2023 12:55:56",
                    "waktu_recovery": "01/02/2023 13:03:09",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA TEGAR ",
                    "alamat_pelapor": "JL - NO - DN PELILIT DS PEJUKUTAN KEC NUSA PENIDA KAB KLUNGKUNG LOKASI : ATUH BEACH 2",
                    "no_telp_pelapor": "03665551705",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI  2023 BERIKUT BK  TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020103952",
                    "waktu_lapor": "01/02/2023 12:55:01",
                    "waktu_response": "01/02/2023 14:01:07",
                    "waktu_recovery": "01/02/2023 14:08:42",
                    "durasi_response_time": 3966,
                    "durasi_recovery_time": 455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GITO",
                    "alamat_pelapor": "JL MG BESAR IV 46 - RT-6 / RW-3 KEL TAMAN SARI KEC TAMAN SARI JAKARTA BARAT ",
                    "no_telp_pelapor": "0216297310",
                    "keterangan_pelapor": "TGL 01/02/23 DATANG PETUGAS MELAKUKAN PERGANTIAN APP (PEREMAJAAN) OLEH PETUGAS BP YOSEP IBRAHIM DAN BP AGUS BAHTIAR TANPA DILAKUKAN PENYEGELAN KEMBALI KARENA INFO PETUGAS MEMERLUKAN PERGANTIAN MCB. LG NO. 132980. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103959",
                    "waktu_lapor": "01/02/2023 12:55:53",
                    "waktu_response": "01/02/2023 13:44:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2920,
                    "durasi_recovery_time": 33933192,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "vety dwi yanasari",
                    "alamat_pelapor": "DN TAMBAKREJO WETAN No. RT.4 RW.7 KARANGANOM",
                    "no_telp_pelapor": "6282245740014",
                    "keterangan_pelapor": "MUTASI_K (G9923020188353:gagal token) - Tidak Bisa diisi ulang tokennya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMPEH"
                },
                {
                    "no_laporan": "K5523020100488",
                    "waktu_lapor": "01/02/2023 12:56:11",
                    "waktu_response": "01/02/2023 13:13:41",
                    "waktu_recovery": "01/02/2023 13:20:32",
                    "durasi_response_time": 1050,
                    "durasi_recovery_time": 411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA TEGAR ",
                    "alamat_pelapor": "JL - NO - DN PELILIT DS PEJUKUTAN KEC NUSA PENIDA KAB KLUNGKUNG LOKASI : ATUH BEACH 1",
                    "no_telp_pelapor": "03665551705",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI  2023 BERIKUT BK  TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020103962",
                    "waktu_lapor": "01/02/2023 12:56:32",
                    "waktu_response": "01/02/2023 12:58:25",
                    "waktu_recovery": "01/02/2023 13:19:11",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 1246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LIA",
                    "alamat_pelapor": "JL MASJID DARUTAQWA     RT-4 / RW-7 NO - KEL KRUKUT KEC LIMO KOTA DEPOK PROV JABAR // DEKAT KIOS UNGGAS ",
                    "no_telp_pelapor": "081213753107",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). NO TOKEN 1330 6201 3972 0826 4018. ID METER 32137061589. SISA 14.06KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103965",
                    "waktu_lapor": "01/02/2023 12:56:51",
                    "waktu_response": "01/02/2023 14:00:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3795,
                    "durasi_recovery_time": 33932259,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pekih Area",
                    "alamat_pelapor": "DS SOKANEGARA No. RT.2 RW.2",
                    "no_telp_pelapor": "6287777708450",
                    "keterangan_pelapor": "MUTASI_K (G9923020188409:gagal input token) - berhasil beli token tp gagal diisi\\n56910612946",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020103968",
                    "waktu_lapor": "01/02/2023 12:57:12",
                    "waktu_response": "01/02/2023 13:16:06",
                    "waktu_recovery": "01/02/2023 13:24:42",
                    "durasi_response_time": 1134,
                    "durasi_recovery_time": 516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEFIA",
                    "alamat_pelapor": "JL PERGUDANGAN AEROPOLIS TECHNOPARK WH BS NO.29  KEL NEGLASARI KEC NEGLASARI, KOTA TANGERANG, BANTEN // DIDALEM KOMPLEK PERGUDANGAN  AEROPOLIS TECHNOPARK ",
                    "no_telp_pelapor": "085216642778",
                    "keterangan_pelapor": "TGL 28/12/2022 PROSES PD (B2T/10.600 VA - B2/53.000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 566609922212281656 DAN NO KODE PEMBAYARAN 5666055083115. TGL 28/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGANNYA. TERKAIT NO LAPOR K5423010902252, K5423012000982, K5423010902252 DAN K5423012703684. PELANGGAN MENGINGINKAN DIHUBUNGI HARI INI  ATAS KEPASTIAN PROSES TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103975",
                    "waktu_lapor": "01/02/2023 12:58:12",
                    "waktu_response": "01/02/2023 13:39:06",
                    "waktu_recovery": "01/02/2023 18:11:56",
                    "durasi_response_time": 2454,
                    "durasi_recovery_time": 16370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERNI",
                    "alamat_pelapor": " JL. WR. SUPRATMAN NO.3 KEL. PASAR KEC. GUNUNGSITOLI KOTA GUNUNGSITOLI",
                    "no_telp_pelapor": "081375488444",
                    "keterangan_pelapor": "MOHON BANTUAN. PELANGGAN MENGINGINKAN RINCIAN TAGIHAN JULI 2022.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP GUNUNG SITOLI"
                },
                {
                    "no_laporan": "K5423020103976",
                    "waktu_lapor": "01/02/2023 12:58:12",
                    "waktu_response": "01/02/2023 13:01:48",
                    "waktu_recovery": "01/02/2023 13:16:11",
                    "durasi_response_time": 216,
                    "durasi_recovery_time": 863,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dema Sadema",
                    "alamat_pelapor": "JAN",
                    "no_telp_pelapor": "6282152852577",
                    "keterangan_pelapor": "gagal mengisi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020103977",
                    "waktu_lapor": "01/02/2023 12:58:27",
                    "waktu_response": "01/02/2023 13:15:35",
                    "waktu_recovery": "01/02/2023 14:07:23",
                    "durasi_response_time": 1028,
                    "durasi_recovery_time": 3108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHLIS",
                    "alamat_pelapor": "JL SEJATI RAYA No. RT.3 RW.19 JATIMAKMUR",
                    "no_telp_pelapor": "6287884680121",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103979",
                    "waktu_lapor": "01/02/2023 12:58:42",
                    "waktu_response": "01/02/2023 14:21:39",
                    "waktu_recovery": "01/02/2023 14:51:21",
                    "durasi_response_time": 4977,
                    "durasi_recovery_time": 1782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP OKI",
                    "alamat_pelapor": "JL BABAKAN DRAMAGA KAMPUS DALAM ITB KP CANGKURAWOK RT 04 / RW 04 NO- KEL BABAKAN KEC DRAMAGA KAB BOGOR // DEKAT WARUNG PAK JENGGOT ",
                    "no_telp_pelapor": "089681464908",
                    "keterangan_pelapor": "MOHON TINDAK DAN PENYELESAIAN TGL  19/08/22 REALISASI PROSES PB (R1T / 1300 VA). SESUAI INFO PELANGGAN MCB YANG TERPASANG DILOKASI (4A), TIDAK SESUAI DENGAN DAYA KONTRAK. MOHON AGAR SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020103981",
                    "waktu_lapor": "01/02/2023 12:58:50",
                    "waktu_response": "01/02/2023 13:02:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 33935742,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "marselinus malo",
                    "alamat_pelapor": "DS TENA TEKE No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282235519818",
                    "keterangan_pelapor": "MUTASI_K (G9923020188304:butuh penanganan petugas) - Mohon bantuannya, memindahkan kabel hitam menuju meteran,karena mau cor teras rumah,kabelnya ada dibagian dalam..\\nTerima kasih atas bantuannya...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA BARAT DAYA"
                },
                {
                    "no_laporan": "K5423020103983",
                    "waktu_lapor": "01/02/2023 12:59:09",
                    "waktu_response": "01/02/2023 13:07:17",
                    "waktu_recovery": "01/02/2023 16:12:12",
                    "durasi_response_time": 488,
                    "durasi_recovery_time": 11095,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TAGOR ",
                    "alamat_pelapor": "JL GARDA KENCANA PR BSD BLOK K-2 NO 39 SEK XII.3 RT 006 RW 14 KEL RAWA BUNTU KEC SERPONG KOTA TANGERANG SELATAN ACUAN LOKASI-",
                    "no_telp_pelapor": "08111220065",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANUTI, PELANGGAN MELAPOR PERIHAL LONJAKAN REK FEB 23, PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. DAN SESUAI INFO PELANGGAN BEBERAPA MINGGU YANG LALU ADA PETUGAS (BP CECEP) DATANG KE LOKASI TGL 20/01/23 ADA KESALAHAN TERKAIT PENCATATAN ST APP. NAMUN HINGGA SAAT INI YBS TIDAK BERIKAN INFORMASI LEBIH LANJUT OLEH PETUGAS. PELANGGAN MENGINGINKAN PETUGAS TSB DATANG KEMBALI KE LOKASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103989",
                    "waktu_lapor": "01/02/2023 12:59:31",
                    "waktu_response": "01/02/2023 13:04:22",
                    "waktu_recovery": "01/02/2023 14:29:03",
                    "durasi_response_time": 291,
                    "durasi_recovery_time": 5081,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riko putra",
                    "alamat_pelapor": "XX PADANG BARU No.0 RW.",
                    "no_telp_pelapor": "6283190738104",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUK BASUNG"
                },
                {
                    "no_laporan": "K5323020100485",
                    "waktu_lapor": "01/02/2023 12:59:40",
                    "waktu_response": "01/02/2023 13:12:15",
                    "waktu_recovery": "01/02/2023 13:48:37",
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 2182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARYADI",
                    "alamat_pelapor": "PR NARANJA RESIDENCE BLOK A-3 No. 0 0 RT 5 RW 2, KP SIWAL, KEC BAKI, KAB. SUKOHARJO, JAWA TENGAH",
                    "no_telp_pelapor": "628562531361",
                    "keterangan_pelapor": "TGL 4/1/2023 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA … DAN NO REG 5265212015119 . BP DAN STROOM AWAL TELAH DILUNASI . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATENG )"
                },
                {
                    "no_laporan": "K5423020103990",
                    "waktu_lapor": "01/02/2023 12:59:59",
                    "waktu_response": "01/02/2023 13:24:23",
                    "waktu_recovery": "01/02/2023 13:52:54",
                    "durasi_response_time": 1464,
                    "durasi_recovery_time": 1711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sazkia Aura Aulia",
                    "alamat_pelapor": "JL TOWUA No.0",
                    "no_telp_pelapor": "6282211547276",
                    "keterangan_pelapor": "kilometer listrik di rumah saya tidak bisa terisi Tokennya padahal sudah berkali kali percobaan tetapi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020103993",
                    "waktu_lapor": "01/02/2023 13:00:05",
                    "waktu_response": "01/02/2023 13:08:10",
                    "waktu_recovery": "01/02/2023 13:25:50",
                    "durasi_response_time": 485,
                    "durasi_recovery_time": 1060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "CSO Tangerang PT Simed Prakarsa Indonesia",
                    "alamat_pelapor": "JL JL. BUKIT PAKAR TIMUR KAV.BV8. RT/RW 05/ No.",
                    "no_telp_pelapor": "6281218969475",
                    "keterangan_pelapor": "mohon dibantu informasi terkait progress eximeter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5323020100487",
                    "waktu_lapor": "01/02/2023 13:00:16",
                    "waktu_response": "01/02/2023 13:35:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2125,
                    "durasi_recovery_time": 33933724,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROHMAN",
                    "alamat_pelapor": "DN. RINGINAGUNG DS. PESANGGARAN KEC. PESANGGARAN KAB. BANYUWANGI / AREA SAWAH, DEKAT MUSHOLA",
                    "no_telp_pelapor": "081358445215",
                    "keterangan_pelapor": "MUTASI_K (G9923020188342:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 73.53 KWH. NO TOKEN : 4690 8353 9407 6610 4100, NO METER : 14330522757",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JAJAG"
                },
                {
                    "no_laporan": "K5423020103997",
                    "waktu_lapor": "01/02/2023 13:01:02",
                    "waktu_response": "01/02/2023 13:50:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2955,
                    "durasi_recovery_time": 33932848,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERDI ",
                    "alamat_pelapor": "JL RAYA SUKABUMI RT 012 RW 04 KEL CISAAT KEC CISAAT SUKABUMI. PERTIGAAN NEGLASARI ",
                    "no_telp_pelapor": "02122538765",
                    "keterangan_pelapor": "MUTASI_K (G9923020188359:tlg bantu pengecekan lapangan ) - MOHON PERIKSA JARINGAN KELISTRIKAN DIPERSIL TSB SESUAI INFO PELANGGAN TERDAPAT REKLAME YANG PENEMPATAN DEKAT DENGAN SALURAN TEGANGAN TINGGI YBS MENGKHAWATIRKAN TERJADI HAL YANG TIDAK DIINGINKAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKABUMI KOTA"
                },
                {
                    "no_laporan": "K5423020103999",
                    "waktu_lapor": "01/02/2023 13:01:14",
                    "waktu_response": "01/02/2023 13:47:39",
                    "waktu_recovery": "01/02/2023 13:52:11",
                    "durasi_response_time": 2785,
                    "durasi_recovery_time": 272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sinta Dayana",
                    "alamat_pelapor": "DS MOENGKO No.0 0",
                    "no_telp_pelapor": "6282291295991",
                    "keterangan_pelapor": "tidak dapat mengisi token ke meteran. keterangan : gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POSO"
                },
                {
                    "no_laporan": "K5523020100493",
                    "waktu_lapor": "01/02/2023 13:01:25",
                    "waktu_response": "01/02/2023 13:02:06",
                    "waktu_recovery": "01/02/2023 13:47:17",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 2711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "20947",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "PER BUKIT TIARA BLK E 1 NO 17 RT 32 RW 9 KEL PASIR JAYA KEC CIKUPA KOTA TANGERANG ,LOKASI:DEKAT MASJID ALISLAH ",
                    "no_telp_pelapor": "6285717919523",
                    "keterangan_pelapor": "PIRINGAN APP TIDAK BERPUTAR,PTL NYALA NORMAL (PLG HANYA DIKENAKAN KWH REK MINIMUN SAJA  )STAND APP TGL 1/02/2023 305",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104000",
                    "waktu_lapor": "01/02/2023 13:01:28",
                    "waktu_response": "01/02/2023 13:48:14",
                    "waktu_recovery": "01/02/2023 14:52:49",
                    "durasi_response_time": 2806,
                    "durasi_recovery_time": 3875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Satriawan",
                    "alamat_pelapor": "DS BUKIT MAKMUR No.1 RT.1 RW.1 0",
                    "no_telp_pelapor": "6282196171685",
                    "keterangan_pelapor": "tidak bisa di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOUTONG"
                },
                {
                    "no_laporan": "K5423020104001",
                    "waktu_lapor": "01/02/2023 13:01:57",
                    "waktu_response": "01/02/2023 13:10:59",
                    "waktu_recovery": "01/02/2023 13:26:17",
                    "durasi_response_time": 542,
                    "durasi_recovery_time": 918,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tristy Judarisa",
                    "alamat_pelapor": "KK PONDOK CIPTA MAS No.69 RT.005 RW.16 LEUWIGAJAH",
                    "no_telp_pelapor": "6281223019808",
                    "keterangan_pelapor": "no token setelah pembelian gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020104005",
                    "waktu_lapor": "01/02/2023 13:02:06",
                    "waktu_response": "01/02/2023 13:02:22",
                    "waktu_recovery": "01/02/2023 13:31:01",
                    "durasi_response_time": 16,
                    "durasi_recovery_time": 1719,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL ABIDIN ",
                    "alamat_pelapor": "JL KP. SECANG RT. 05/07 KEC CISOKA KEL SUKATANI KAB TANGERANG ",
                    "no_telp_pelapor": "088211534483",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN INFO PELANGAN ID 566402195596 TERDPAT PERUBAHAN TARIF DARI B1T / 900VA MENJADI TARIF R1MT / 900 VA. NAMUN PELANGGAN TIDAK PERNAH MENGAJUKAN PROSES UBAH TARIF TERSEBUT. MOHON DAPAT DI KONFIRMASI KEPADA PELANGGAN. LU CC.54.RINO.CSOI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104006",
                    "waktu_lapor": "01/02/2023 13:02:09",
                    "waktu_response": "01/02/2023 13:22:12",
                    "waktu_recovery": "01/02/2023 14:04:32",
                    "durasi_response_time": 1203,
                    "durasi_recovery_time": 2540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006586194",
                    "nama_pelapor": "BP FAJAR",
                    "alamat_pelapor": "JL WALET 1 PR VILA PAMULANG BLOK DK6 NO 7 RT 7 RW 6 KEL PONDOK PETIR KEC BOJONG SARI KOTA DEPOK ACUAN: DEKAT MASJID ",
                    "no_telp_pelapor": "0217403574",
                    "keterangan_pelapor": "TGL 02/04/21 PENANGANAN GANGGUAN DENGAN NO LAPOR: G5421040204467 PTL MCB RUSAK 6A OLEH PETUGAS (BP WIDODO) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 011045. MOHON SEGERA MCB 6A DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020104007",
                    "waktu_lapor": "01/02/2023 13:02:19",
                    "waktu_response": "01/02/2023 13:08:45",
                    "waktu_recovery": "01/02/2023 13:17:23",
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indra.arnis@gmail.com",
                    "alamat_pelapor": "BELAKANG KANTOR WALINAGARI\\nJL. SIKUMBANG NAN LIMO,\\nJORONG GUGUAK TINGGI,\\nNAGARI GUGUAK TABEK SAROJO,\\nKEC. IV KOTO,\\nKAB. AGAM,\\nSUMATERA BARAT\\nKODE POS 26161",
                    "no_telp_pelapor": "082174525191",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM SISA 13.81 KWH ",
                    "media": "Email",
                    "nama_ulp": "ULP KOTO TUO"
                },
                {
                    "no_laporan": "K5423020104008",
                    "waktu_lapor": "01/02/2023 13:02:29",
                    "waktu_response": "01/02/2023 13:28:08",
                    "waktu_recovery": "01/02/2023 14:53:11",
                    "durasi_response_time": 1539,
                    "durasi_recovery_time": 5103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0872172",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "PR JAPAR BLOK A NO.1 JL. PARANG TRITIS RT.05 DUSUN. TANDES KEL. PANGGUNG HARJO KEC. SEWON KAB BANTUL (BELAKANG SPBU/DEPAN VIRAMIDE)",
                    "no_telp_pelapor": "085229272192",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK 2 TAHUN LALU . ID METER 32167814865. MOHON SEBELUM PENANGANANNYA PETUGAS DAPAT MENGHUBUNGI YBS TERLEBIH DAHULU DI NO TELP 085229272192",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020104009",
                    "waktu_lapor": "01/02/2023 13:02:32",
                    "waktu_response": "01/02/2023 13:18:14",
                    "waktu_recovery": "01/02/2023 15:37:46",
                    "durasi_response_time": 942,
                    "durasi_recovery_time": 8372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL PERMATA ARCADIA BLK K NO 18 KEL CIMANGGIS KEC - KOTA DEPOK ACUAN : - ",
                    "no_telp_pelapor": "0215417365",
                    "keterangan_pelapor": "TGL 29/01/23 TUNGGAKAN REK JANUARI BERIKUT BK TELAH DILUNASI DI BANK MANDIRI PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104011",
                    "waktu_lapor": "01/02/2023 13:02:43",
                    "waktu_response": "01/02/2023 13:08:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 33935339,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yogi Adi",
                    "alamat_pelapor": "depan masjid cengho bakso pak Tukiman ",
                    "no_telp_pelapor": "6285713411600",
                    "keterangan_pelapor": "MUTASI_K (G9923020188332:kwh periksa) - keluar tulisan periksa pada meteran ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020104013",
                    "waktu_lapor": "01/02/2023 13:03:08",
                    "waktu_response": "01/02/2023 13:04:50",
                    "waktu_recovery": "01/02/2023 13:42:57",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2287,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "EMERALD 8 TOWNHOUSE A3, JL. BATU INPRES, BENDA BARU, PAMULANG, TANGERANG SELATAN",
                    "no_telp_pelapor": "081391628611",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA\\n(KWH DIRASAKAN CEPAT HABIS). SEJAK 30/01/2023. SESUAI\\nINFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ELEKTRONIK\\nSISA KWH 30.0",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5523020100497",
                    "waktu_lapor": "01/02/2023 13:03:09",
                    "waktu_response": "01/02/2023 13:22:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1185,
                    "durasi_recovery_time": 33934491,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JARWO ",
                    "alamat_pelapor": "JL 5 KP BENDOSARI NO 085 DUSUN 9 RT- RW- KEL KOMERING PUTIH KEC GUNUNG SUGIH KAB LAMPUNG TENGAH// DEKAT MASJID DARUSALAM",
                    "no_telp_pelapor": "087892992997",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN. ADA PERGANTIAN NO METER. ID PEL 172800328536, NO METER LAMA 22121814267, NO METER BARU 56225649815. PELANGGAN MENGINFORMASIKAN TIDAK ADA PERGANTIAN APP. MOHON PELANGGAN DI KONFIRMASI. PTL NYALA, SISA KWH: 1024.64 TERKAIT K5223013102021. ATAS INFO PELANGGAN HINGGA KINI BELUM ADA KONFIRMASI DARI PIHAK PETUGAS, MOHON PELANGGAN SEGERA DIKONFIRMASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKADANA (LAMPUNG)"
                },
                {
                    "no_laporan": "K5423020104015",
                    "waktu_lapor": "01/02/2023 13:03:04",
                    "waktu_response": "01/02/2023 13:03:45",
                    "waktu_recovery": "01/02/2023 13:56:39",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 3174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H Munilam",
                    "alamat_pelapor": "Jalan Gubeng Kertajaya IX A Dalam",
                    "no_telp_pelapor": "6287854041099",
                    "keterangan_pelapor": "Tidak Bisa Isi Token listrik karena meteran di los sama petugas PLN DAN BELUM ADA TINDAKAN LAGI SAMPAI DETIK INII !!! ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020104017",
                    "waktu_lapor": "01/02/2023 13:03:30",
                    "waktu_response": "01/02/2023 13:27:01",
                    "waktu_recovery": "01/02/2023 14:37:33",
                    "durasi_response_time": 1411,
                    "durasi_recovery_time": 4232,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hermin puspitaS",
                    "alamat_pelapor": "Jl. Panglima Polim Gg. Mangga 2 No.67a",
                    "no_telp_pelapor": "6285748187930",
                    "keterangan_pelapor": "kenapa Kwh nya di naikan tanpa memberitahu ke pelanggan, yg awalnya tagihan hanya 56rb jd 140rb.apa bs digwnti kwh yg awal ?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020104018",
                    "waktu_lapor": "01/02/2023 13:03:33",
                    "waktu_response": "01/02/2023 13:13:04",
                    "waktu_recovery": "01/02/2023 14:37:24",
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 5060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvi luvika",
                    "alamat_pelapor": "JATIAGUNG RT 01 RW 022 ",
                    "no_telp_pelapor": "6282331081511",
                    "keterangan_pelapor": "tidak bisa diisi token,keterangan \\\"GAGAL\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENCONG"
                },
                {
                    "no_laporan": "K1223020100190",
                    "waktu_lapor": "01/02/2023 13:04:13",
                    "waktu_response": "01/02/2023 13:43:44",
                    "waktu_recovery": "01/02/2023 15:07:17",
                    "durasi_response_time": 2371,
                    "durasi_recovery_time": 5013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ZULKARNAIN",
                    "alamat_pelapor": "JL. RAYA TRATAK BULU  DS TELUK KENIDAI   RT-0 / RW-0 KEC. KAMPAR KAB. KAMPAR PROVINSI RIAU ACUAN LOKASI TIDAK ADA",
                    "no_telp_pelapor": "081371710078",
                    "keterangan_pelapor": "MOHON TINDAK LANJUTIN. PELANGGAN DILAKUKAN DENGAN CARA PENAMBAHAN JARINGAN. DAN INGIN DILAKUKAN PENORMALAN KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020104022",
                    "waktu_lapor": "01/02/2023 13:04:05",
                    "waktu_response": "01/02/2023 13:08:48",
                    "waktu_recovery": "01/02/2023 13:48:20",
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 2372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RD. INDRA ANGGUN GEMILANG",
                    "alamat_pelapor": "PR SENOPATI BANJARAN No.09 RT.2 RW.6 TARAJUSARI",
                    "no_telp_pelapor": "6281239990928",
                    "keterangan_pelapor": "isi token listrik gagal, dan terdapat tulisan periksa sudah hampir 2 bulan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020104025",
                    "waktu_lapor": "01/02/2023 13:04:43",
                    "waktu_response": "01/02/2023 13:09:42",
                    "waktu_recovery": "01/02/2023 14:09:08",
                    "durasi_response_time": 299,
                    "durasi_recovery_time": 3566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Haura Haura",
                    "alamat_pelapor": "JL H.ABBAS TANI ASLI No. TANI ASLI",
                    "no_telp_pelapor": "6285763620480",
                    "keterangan_pelapor": "meteran tulisannya PERIKSA ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020104028",
                    "waktu_lapor": "01/02/2023 13:05:05",
                    "waktu_response": "01/02/2023 13:07:54",
                    "waktu_recovery": "01/02/2023 15:23:28",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 8134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aep Saepulloh",
                    "alamat_pelapor": "JL MELATI MAS RAYA No. RT.0 RW.0",
                    "no_telp_pelapor": "6282114420066",
                    "keterangan_pelapor": "tolong bantu pengecekan untuk tagihan listrik tidak setabil tagihan melebihi 1juta sudah 2 bulan ini, ditakutkan ada eror atau meter bermasalah terimakasih - saung biru oco sunarya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104029",
                    "waktu_lapor": "01/02/2023 13:05:14",
                    "waktu_response": "01/02/2023 13:07:15",
                    "waktu_recovery": "01/02/2023 15:51:50",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 9875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRUL",
                    "alamat_pelapor": "JL INPRES KEL PAMULANG KEC BENDA BARU TANGSEL ",
                    "no_telp_pelapor": "081289653951",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENJELASAN.TERKAIT PENGAJUAN PROSES PB PELANGGAN  22 UNIT  YANG BELUM REALISASI DAYA 2200 VA NAMUN BERDASARKAN INFO PELANGGAN PETUGAS MENYARANKAN UTK PB KE DAYA 3500/ 4400 VA TERKAIT PROGRAM SHARING INVESTASI, PELANGGAN KEBERATAN TERKAIT KEBIJAKAN TSB KARENA MERASA DIPAKSA TERKAIT  KEBIJAKAN TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104030",
                    "waktu_lapor": "01/02/2023 13:05:48",
                    "waktu_response": "01/02/2023 13:08:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 33935375,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE KURNIAWAN",
                    "alamat_pelapor": "DK SPORT CLUB THE SPRINGS SUMMARECON JL.SPRING BOULEVARD BL GADING SEPONG NO.1 KEL CIHUNI KEC PAGEDANGAN KAB TANGERANG BANTEN ACUAN ",
                    "no_telp_pelapor": "02129171509",
                    "keterangan_pelapor": "MUTASI_K (G9923020188379:Laporan masuk kategori gangguan) - MOHON BANTUAN PEMADAMAN PTL DIKARENAKAN INGIN DILAKUKAN MAINTENANTE PADA GARDU TM DILOKASI TSB PD TGL 02/02/23 PK 09.00 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104032",
                    "waktu_lapor": "01/02/2023 13:05:51",
                    "waktu_response": "01/02/2023 13:07:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 33935400,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "atii",
                    "alamat_pelapor": "JL LANRANG No.0 RT.2 RW.2 LANRANG",
                    "no_telp_pelapor": "628125569925",
                    "keterangan_pelapor": "MUTASI_K (G9923020188307:gagal token, bukan karena KCT KRN) - token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAPPANG"
                },
                {
                    "no_laporan": "K5423020104034",
                    "waktu_lapor": "01/02/2023 13:05:55",
                    "waktu_response": "01/02/2023 13:09:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 196,
                    "durasi_recovery_time": 33935314,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tri sutris",
                    "alamat_pelapor": "JL PEPAYA No. PKL. KERIN",
                    "no_telp_pelapor": "6285277459895",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020104037",
                    "waktu_lapor": "01/02/2023 13:06:19",
                    "waktu_response": "01/02/2023 13:28:37",
                    "waktu_recovery": "01/02/2023 17:35:33",
                    "durasi_response_time": 1338,
                    "durasi_recovery_time": 14816,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "PR JAPAR BLOK A NO.1 JL. PARANG TRITIS RT.05 DUSUN. TANDES KEL. PANGGUNG HARJO KEC. SEWON KAB BANTUL (BELAKANG SPBU/DEPAN VIRAMIDE)",
                    "no_telp_pelapor": "085229272192",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES BALIK NAMA UNTUK ID METER 521031646455 DARI A/N M. NASIR KOVEIK MENJADI A/N WAHYUDIHARTO. PEMOHON MENGAKU SEBAGAI ISTRI PEMILIK PERSIL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5123020100822",
                    "waktu_lapor": "01/02/2023 13:06:27",
                    "waktu_response": "01/02/2023 13:32:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1547,
                    "durasi_recovery_time": 33933931,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WULAN",
                    "alamat_pelapor": "JL RY AMBULU JENGGAWA NO.- DN KRAJAN UTARA RT-3 DS KERTO NEGORO KEC JENGGAWA KAB JEMBER //DEKAT SD ",
                    "no_telp_pelapor": "085236976767",
                    "keterangan_pelapor": "MUTASI_K (G9923020188338:pelanggan tidak bisa input token setelah update krn) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA, SISA KWH TIDAK TAHU. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS/ PELANGGAN MENGHUBUNGI KEMBALI, UPDATE ALAMAT (CC.51.SUSANA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5223020100941",
                    "waktu_lapor": "01/02/2023 13:06:31",
                    "waktu_response": "01/02/2023 13:13:36",
                    "waktu_recovery": "01/02/2023 14:18:41",
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 3905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TANDAN",
                    "alamat_pelapor": "JLN - KP JATI  NO.-  RT-4 / RW-2 KEL CIKARAGA  KEC.CIKARANG SELATAN KAB BEKASI >> DI LOKAT PLANCAR",
                    "no_telp_pelapor": "6285885721104",
                    "keterangan_pelapor": "GAGAL BELI TOKEN. INFO BLOCKING TOKEN  P2TL NO REGISTER 5372143043374 Data tidak ditemukan !!!. PTL MENYALA. SISA 30 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104041",
                    "waktu_lapor": "01/02/2023 13:06:35",
                    "waktu_response": "01/02/2023 13:08:20",
                    "waktu_recovery": "01/02/2023 13:47:20",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 2340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "LOKASI :  PR CLUSTER FLAMINGO THE SPRING SUMMARECON  FLAMINGO TIMUR 3  NO 29 KEL CIHUNI  KEC  PAGEDANGAN ",
                    "no_telp_pelapor": "081292626208",
                    "keterangan_pelapor": "MOHON TINDAK LANJUTI PERMOHONAN PD (R1T / 2200 -R3T/6600) DENGAN NO KTP PEMILIK 3172012805780006 PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN ,PLN 123 TIDAK DAPAT MEMPROSES LAYANAN TSB DIKARENAKAN PADA DATA AP2T  KEL DAN KEC TDK TERDAFTAR ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104045",
                    "waktu_lapor": "01/02/2023 13:07:10",
                    "waktu_response": "01/02/2023 13:18:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 705,
                    "durasi_recovery_time": 33934730,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "antony Raditya candra",
                    "alamat_pelapor": "JL HM. ARSYAD KM. 7 No.0 RT.0 RW.0 SAMPIT",
                    "no_telp_pelapor": "6281393989905",
                    "keterangan_pelapor": "MUTASI_K (G9923020188328:Keluhan alih gangguan) - token listrik tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020104046",
                    "waktu_lapor": "01/02/2023 13:07:14",
                    "waktu_response": "01/02/2023 13:53:58",
                    "waktu_recovery": "01/02/2023 15:06:45",
                    "durasi_response_time": 2804,
                    "durasi_recovery_time": 4367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Apriandi Gumilar",
                    "alamat_pelapor": "Jalan Ambiya",
                    "no_telp_pelapor": "6281383583062",
                    "keterangan_pelapor": "Sudah daftar dan bayar dari desember tapi masih belum dilakukan pemasangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAJALENGKA"
                },
                {
                    "no_laporan": "K5423020104047",
                    "waktu_lapor": "01/02/2023 13:07:27",
                    "waktu_response": "01/02/2023 13:24:42",
                    "waktu_recovery": "01/02/2023 14:26:32",
                    "durasi_response_time": 1035,
                    "durasi_recovery_time": 3710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "JL KP RAWA BANTENG GAPURA RT 01/014 NO - KEL CIBUNTU KEC CIBITUNG KAB BEKASI (DEKAT LAPANGAN BOLA)",
                    "no_telp_pelapor": "0895613449991",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 190 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020104048",
                    "waktu_lapor": "01/02/2023 13:07:34",
                    "waktu_response": "01/02/2023 13:28:19",
                    "waktu_recovery": "01/02/2023 17:35:27",
                    "durasi_response_time": 1245,
                    "durasi_recovery_time": 14828,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fadhil Huda",
                    "alamat_pelapor": "DN KERSEN RT.5 RW.18 BANTUL",
                    "no_telp_pelapor": "6285799576076",
                    "keterangan_pelapor": "Minta tlong untuk pangkas pohon tinggi dekat kabel PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5523020100499",
                    "waktu_lapor": "01/02/2023 13:07:40",
                    "waktu_response": "01/02/2023 13:18:23",
                    "waktu_recovery": "01/02/2023 13:44:26",
                    "durasi_response_time": 643,
                    "durasi_recovery_time": 1563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFIAN",
                    "alamat_pelapor": "JL MALAKA PR GREEN GRASS BLOK B13 KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "08119993099",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : POSISI KURANG SESUAI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104052",
                    "waktu_lapor": "01/02/2023 13:07:51",
                    "waktu_response": "01/02/2023 13:16:20",
                    "waktu_recovery": "01/02/2023 15:26:15",
                    "durasi_response_time": 509,
                    "durasi_recovery_time": 7795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardy",
                    "alamat_pelapor": "PR SAPTA PESONA BL RE No.1 JT LUHUR",
                    "no_telp_pelapor": "6281285325631",
                    "keterangan_pelapor": "kepada instansi PLN pondok gede,kWh meter saya,mau bayar rekening tapi belum timbul rekening pembayaran bulan Januari nya,setelah di tambah daya.mohon konfirmasi nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104053",
                    "waktu_lapor": "01/02/2023 13:08:03",
                    "waktu_response": "01/02/2023 13:13:13",
                    "waktu_recovery": "01/02/2023 13:31:51",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dini Sri andini",
                    "alamat_pelapor": "kp KIARALAWANG",
                    "no_telp_pelapor": "6283169511253",
                    "keterangan_pelapor": "isi token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LELES"
                },
                {
                    "no_laporan": "K5423020104057",
                    "waktu_lapor": "01/02/2023 13:08:41",
                    "waktu_response": "01/02/2023 13:50:38",
                    "waktu_recovery": "01/02/2023 14:35:39",
                    "durasi_response_time": 2517,
                    "durasi_recovery_time": 2701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ary",
                    "alamat_pelapor": "JL JL. KS TUBUN No.",
                    "no_telp_pelapor": "6282292292504",
                    "keterangan_pelapor": "tolong di cek kwh saya pemakaian pulsa berlebihan/boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020104058",
                    "waktu_lapor": "01/02/2023 13:08:47",
                    "waktu_response": "01/02/2023 13:12:30",
                    "waktu_recovery": "01/02/2023 14:05:16",
                    "durasi_response_time": 223,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONI",
                    "alamat_pelapor": "PR ARCADIA DAAN MOGOT BLOK C8 NO. 6 RT. 2/6 KEL. BATU CEPER KEC BATU CEPER KOTA TANGERANG (DEPAN BAKSO KADE)",
                    "no_telp_pelapor": "08999012846",
                    "keterangan_pelapor": "TGL 30/01/23 PENANGANAN GANGGUAN APP PRABAYAR BLANK OLEH PETUGAS (BP JAHANI / BI ILATI) DENGAN CARA SAMBUNG LANGSUNG. LG NO. 093912. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 14020138435. SESUAI INFO PELANGGAN, SAAT INI YBS SUDAH ADA DI LOKASI DAN MENGINGINKAN DILAKUKAN PENANGANAN SECEPATNYA. YBS TELAH DIHUBUNGI NAMUN BELUM ADA TINDAK LANJUT. PELANGGAN LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 13.43 01/02.23. YBS MENGHUBUNGI KEMBALI. CC.54.WAHYU_P//13:54",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104059",
                    "waktu_lapor": "01/02/2023 13:08:47",
                    "waktu_response": "01/02/2023 13:20:20",
                    "waktu_recovery": "01/02/2023 14:27:54",
                    "durasi_response_time": 693,
                    "durasi_recovery_time": 4054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aminatus Zuhro",
                    "alamat_pelapor": "DN SEDDUNG BATANG BATANG No.0 RT.4 RW.5 BATANG2",
                    "no_telp_pelapor": "6285204986155",
                    "keterangan_pelapor": "Token listrik tidak bisa dimasukkan bertulis \\\"GAGAL\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020104061",
                    "waktu_lapor": "01/02/2023 13:08:58",
                    "waktu_response": "01/02/2023 13:09:46",
                    "waktu_recovery": "01/02/2023 14:40:42",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 5456,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006004949",
                    "nama_pelapor": "IBU LULU",
                    "alamat_pelapor": "JL MAWAR 8 KK SUKARAYA INDAH B21 NO 24  RT 7 RW 7 KEL SUKARAYA KEC KARANG BAHAGIA KAB BEKASI",
                    "no_telp_pelapor": "08990217253",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REK FEBRUARI 23 ST AW = 49158, ST AK = 51877 ST APP TGL 01/02/23 = 51998. REK BELUM DILUNASI. YBS INGIN DILAKUKAN PENGECEKAN PADA APP.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020104062",
                    "waktu_lapor": "01/02/2023 13:09:09",
                    "waktu_response": "01/02/2023 13:19:47",
                    "waktu_recovery": "01/02/2023 13:20:56",
                    "durasi_response_time": 638,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyudi",
                    "alamat_pelapor": "DN PERENGAN BETEK No.0 RT.6 RW.3 KRUCIL",
                    "no_telp_pelapor": "6282126808853",
                    "keterangan_pelapor": "memasukkan token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104065",
                    "waktu_lapor": "01/02/2023 13:09:37",
                    "waktu_response": "01/02/2023 13:12:16",
                    "waktu_recovery": "01/02/2023 13:27:58",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk/ ibu PLN mintak info untuk pemindahan KWH meter no register  5510032024906 yg sdh di bayar per Tgl 26 - 01- 2023 namun smpk sekarang blm ad tindak lanjut¿¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104066",
                    "waktu_lapor": "01/02/2023 13:09:37",
                    "waktu_response": "01/02/2023 13:16:31",
                    "waktu_recovery": "01/02/2023 13:23:31",
                    "durasi_response_time": 414,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariq Farhan",
                    "alamat_pelapor": "PR PERMATA REGENCY BLOK D1 No.1 RT.0 RW.0 WANASARI",
                    "no_telp_pelapor": "6289624959444",
                    "keterangan_pelapor": "Selamat pagi, saya ingin melakukan tambah daya, tapi tidak bisa karena ada permohonan lain, mohon untuk dibatalkan permohonan yg ada, karena saya tidak merasa melakukan permohonan, mohon dibantu agar saya bisa regist tambah daya, Tks.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020104067",
                    "waktu_lapor": "01/02/2023 13:09:39",
                    "waktu_response": "01/02/2023 13:18:26",
                    "waktu_recovery": "01/02/2023 14:55:31",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 5825,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Umu Awalia",
                    "alamat_pelapor": "GG MAJEN HARYONO 9 No.318 RT. 6 RW. 0 DINOYO",
                    "no_telp_pelapor": "6283848023158",
                    "keterangan_pelapor": "kenapa pembayaran rekening dari hasil swacam sendiri dan pengecekan langsung jauh berbeda, dan biasanya setelah mengirim swacam sendiri dari pihak PLN sudah tidak scan lagi, tapi bulan kemarin sudah mengirim swacam sendiri tapi pihak PLN datang lagi dan di scan lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020104068",
                    "waktu_lapor": "01/02/2023 13:09:44",
                    "waktu_response": "01/02/2023 14:29:46",
                    "waktu_recovery": "01/02/2023 15:57:18",
                    "durasi_response_time": 4802,
                    "durasi_recovery_time": 5252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAZLI",
                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
                    "no_telp_pelapor": "6285277051374",
                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020104072",
                    "waktu_lapor": "01/02/2023 13:09:53",
                    "waktu_response": "01/02/2023 13:10:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 33935242,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "celina ayu",
                    "alamat_pelapor": "PR GEDONG CILEGON DAMAI BLOK B36 KEC. CIBBR No.8 RT.4 RW.5 KLITIMBANG",
                    "no_telp_pelapor": "6281398155533",
                    "keterangan_pelapor": "MUTASI_K (G9923020188373:Mohon dicek ke lokasi) - saya sudah naik watt tapi masih jepret padahal penggunaan tidak melebihi kwh yang di tentukan. pada saat pemasangan naik daya saya tidak ada di lokasi. sudah di followup namun belum juga di tangani",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020104078",
                    "waktu_lapor": "01/02/2023 13:10:19",
                    "waktu_response": "01/02/2023 13:16:12",
                    "waktu_recovery": "01/02/2023 14:28:11",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 4319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rosmalia",
                    "alamat_pelapor": "Jalan Haji Alwi No. 29",
                    "no_telp_pelapor": "6289634950474",
                    "keterangan_pelapor": "isi token listrik gagal/ reject",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5323020100493",
                    "waktu_lapor": "01/02/2023 13:10:38",
                    "waktu_response": "01/02/2023 13:21:33",
                    "waktu_recovery": "01/02/2023 17:15:06",
                    "durasi_response_time": 655,
                    "durasi_recovery_time": 14013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000562082",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "BLOK TIJOK NO.68 RT/RW 6/2 DS TENAJAR KIDUL KEC.KERTASEMAYA KAB.INDRAMAYU",
                    "no_telp_pelapor": "089526395303",
                    "keterangan_pelapor": "PELANGGAN SEBELUMNYA MELAPORKAN TAGLIS MELONJAK SELAMA 1 TAHUN LEBIH DGN NO AGENDA PENGADUAN 534010562301274060 DAN DISARANKAN PETUGAS UNTUK PERGANTIAN APP METER KARENA KWH METER TUA DAN SAMPAI SAAT INI BELUM ADA TIDAKLANJUT. MOHON DIBANTU DAN KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)"
                },
                {
                    "no_laporan": "K5423020104080",
                    "waktu_lapor": "01/02/2023 13:10:44",
                    "waktu_response": "01/02/2023 13:31:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1231,
                    "durasi_recovery_time": 33933990,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ismail",
                    "alamat_pelapor": "DN JOMPIE No.",
                    "no_telp_pelapor": "6281342377455",
                    "keterangan_pelapor": "MUTASI_K (G9923020188337:yantek) - nmr token tdk bisa masuk minta nmr KCT",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PATANGKAI"
                },
                {
                    "no_laporan": "K5423020104083",
                    "waktu_lapor": "01/02/2023 13:11:12",
                    "waktu_response": "01/02/2023 13:14:17",
                    "waktu_recovery": "01/02/2023 13:28:23",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 846,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuralim Rusten",
                    "alamat_pelapor": "Jl. Rajawali No.48",
                    "no_telp_pelapor": "6285299965038",
                    "keterangan_pelapor": "lampu dalam Rumah sering Redup2 2 tetangga lain nya ikut merasakan .lampu dirmhnya redup2 jga .mungkin penyebab nya Kabel SR nya 1 penyulang ..mungkin ada gangguan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020104084",
                    "waktu_lapor": "01/02/2023 13:11:31",
                    "waktu_response": "01/02/2023 13:12:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 33935104,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "50630521",
                    "nama_pelapor": "IBU SRI WINARSIH",
                    "alamat_pelapor": "JL TRENGGANA PERUM CUNGUT NARENDRA GANG 1 NO.12 KEL PENATIH KEC DENPASAR TIMUR KOTA DENPASAR",
                    "no_telp_pelapor": "08123867623",
                    "keterangan_pelapor": "MUTASI_K (G9923020188414:gangguan app) - MOHON PERIKSA APP ANGKA REGISTER APP TIDAK BEROPERASI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5423020104087",
                    "waktu_lapor": "01/02/2023 13:11:45",
                    "waktu_response": "01/02/2023 13:44:03",
                    "waktu_recovery": "01/02/2023 14:11:02",
                    "durasi_response_time": 1938,
                    "durasi_recovery_time": 1619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aminuddin Maddatuang",
                    "alamat_pelapor": "Perumahan Griya Permata Zahrani Blok A1",
                    "no_telp_pelapor": "6285298748801",
                    "keterangan_pelapor": "Sudah LUNAS sejak oktober 2022 belum ada pemasangan sambungan kabel dan kwh. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020104089",
                    "waktu_lapor": "01/02/2023 13:11:54",
                    "waktu_response": "01/02/2023 13:16:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 33934891,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman",
                    "alamat_pelapor": "dusun Bordan ",
                    "no_telp_pelapor": "6285823322371",
                    "keterangan_pelapor": "MUTASI_K (G9923020188317:YANMA) - token pulsa gagal terus, mohon bantuan suda padam lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020104094",
                    "waktu_lapor": "01/02/2023 13:12:09",
                    "waktu_response": "01/02/2023 13:15:18",
                    "waktu_recovery": "01/02/2023 15:36:32",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 8474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Faozi",
                    "alamat_pelapor": "PR MAGNOLIA RESIDENC BLK ID No.10",
                    "no_telp_pelapor": "6285216947947",
                    "keterangan_pelapor": "Kwh kaga bisa di masukan token,keadaan mati ,dah ngajuin tambah daya  dah 4 hari PLN up3 Serpong kaga ada yg datang2",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104097",
                    "waktu_lapor": "01/02/2023 13:12:37",
                    "waktu_response": "01/02/2023 14:01:38",
                    "waktu_recovery": "01/02/2023 16:39:16",
                    "durasi_response_time": 2941,
                    "durasi_recovery_time": 9458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "arisbapilu@gmail.com",
                    "alamat_pelapor": "KP RAWA PANJANG NO 49 RT-3 / RW-3 KEC RAWALUMBU KEL SEPANJANG JAYA ACUAN : RUMAH RT YUDI/YARIS ",
                    "no_telp_pelapor": "081285611355",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR TAHUN 2012 PELANGGAN SUDAH PENGAJUAN PEMASANGAN TIANG DAN SEKITAR TAHUN 2014 PETUGAS SURVEY DAN PENGECEKAN KE LOKASI NAMUN SESUAI INFO PELANGGAN SUDAH BEBERAPA KALI MENGAJUKAN TERKAIT PENAMBAHAN TIANG DI AREA TERSEBUT KARENA SUDAH SERING MENGALAMI GANGGUAN DI AREA TERSEBUT SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA REALISASI DARI PIHAK ULP BANTARGEBANG",
                    "media": "Email",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104099",
                    "waktu_lapor": "01/02/2023 13:12:32",
                    "waktu_response": "01/02/2023 14:28:07",
                    "waktu_recovery": "01/02/2023 14:39:11",
                    "durasi_response_time": 4535,
                    "durasi_recovery_time": 664,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi",
                    "alamat_pelapor": "JL JL KH AGUS SALIM No.0",
                    "no_telp_pelapor": "6285219419437",
                    "keterangan_pelapor": "ingin tambah daya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020104101",
                    "waktu_lapor": "01/02/2023 13:12:43",
                    "waktu_response": "01/02/2023 13:34:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1287,
                    "durasi_recovery_time": 33933815,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "thomi hartono",
                    "alamat_pelapor": "PR MEGA JAYA BLOK, B No.0 RT.1 RW.1 SALO",
                    "no_telp_pelapor": "6285729781359",
                    "keterangan_pelapor": "MUTASI_K (G9923020188347:GANGGUAN DISTRIBUSI) - Tombol angka 4,5,dan 7 dipencet tidak berfungsi padahal mau isi token ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWITTO"
                },
                {
                    "no_laporan": "K5423020104102",
                    "waktu_lapor": "01/02/2023 13:12:54",
                    "waktu_response": "01/02/2023 14:30:04",
                    "waktu_recovery": "01/02/2023 16:01:58",
                    "durasi_response_time": 4630,
                    "durasi_recovery_time": 5514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad arif",
                    "alamat_pelapor": "JL IR SUTAMI DKT SD BULUROKENG No.39 RT.0 RW.0 BULUROKENG",
                    "no_telp_pelapor": "6285395584718",
                    "keterangan_pelapor": "Token tidak bisa terinput/ gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104103",
                    "waktu_lapor": "01/02/2023 13:13:09",
                    "waktu_response": "01/02/2023 14:00:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2828,
                    "durasi_recovery_time": 33932248,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indri Pelangi",
                    "alamat_pelapor": "DS BANTARWUNI KMBARAN RT.003 RW.03 BANTARWUNI",
                    "no_telp_pelapor": "628980819445",
                    "keterangan_pelapor": "MUTASI_K (G9923020188410:mcb lemah) - MCB Lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020104104",
                    "waktu_lapor": "01/02/2023 13:13:18",
                    "waktu_response": "01/02/2023 13:36:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1363,
                    "durasi_recovery_time": 33933704,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "untung waskito",
                    "alamat_pelapor": "JL MERANTI No.0 LANJAS",
                    "no_telp_pelapor": "6282256508752",
                    "keterangan_pelapor": "MUTASI_K (G9923020188382:kwh periksa) - kwh periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA TEWEH"
                },
                {
                    "no_laporan": "K5423020104105",
                    "waktu_lapor": "01/02/2023 13:13:20",
                    "waktu_response": "01/02/2023 13:31:50",
                    "waktu_recovery": "01/02/2023 14:21:53",
                    "durasi_response_time": 1110,
                    "durasi_recovery_time": 3003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nanang wahyudi",
                    "alamat_pelapor": "DK MENDIT MANGLIAWAN No. RT. 16 RW. 4 PAKIS",
                    "no_telp_pelapor": "6287855531719",
                    "keterangan_pelapor": "mintak perubahan sistem kota ke kabupaten denga no NIK 3271046703650003",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLIMBING"
                },
                {
                    "no_laporan": "K5423020104106",
                    "waktu_lapor": "01/02/2023 13:13:30",
                    "waktu_response": "01/02/2023 13:15:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 33934928,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "29766",
                    "nama_pelapor": "BP DANANG",
                    "alamat_pelapor": "JL GELORA 9A NO 22 RT-5/2 KEL GELORA KEC TANAH ABANG KOTA JAKPUS // DEPAN MUSHOLA AT TAQWA ",
                    "no_telp_pelapor": "02153675501",
                    "keterangan_pelapor": "MUTASI_K (G9923020188370:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 83.93 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020104107",
                    "waktu_lapor": "01/02/2023 13:13:42",
                    "waktu_response": "01/02/2023 14:03:09",
                    "waktu_recovery": "01/02/2023 14:05:48",
                    "durasi_response_time": 2967,
                    "durasi_recovery_time": 159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMAR",
                    "alamat_pelapor": "JL DR SYAM RATULANGI KK PERUMAH GURU NO- RT-- / RW--KEL BENTENG SELATAN KEC BENTENG KAB KEPULAUAN SELAYAR SULAWESI SELATAN ACUAN TOKO BJS ",
                    "no_telp_pelapor": "085298087780",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . TGL 28 JANUARI 2023 DATANG PETUGAS TERKAIT GANGGUAN VOLTAGE DROP.DISARANKAN OLEH PETUGAS UNTUK DATANG KE AREA UNTUK PENGAJUAN PENAMBAHAN TIANG DIKARENAKAN JARAK PERSIL KE TIANG 60 METER. TGL 30 JANUARI 2023 SUDAH DATANG KE AREA DAN DI JANJIKAN  UNTUK PENGECEKAN NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DARI AREA  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELAYAR"
                },
                {
                    "no_laporan": "K5423020104108",
                    "waktu_lapor": "01/02/2023 13:13:36",
                    "waktu_response": "01/02/2023 13:17:17",
                    "waktu_recovery": "01/02/2023 13:38:05",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 1248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A'an nugroho",
                    "alamat_pelapor": "0 DR SUTOMO 2A/ No.013 RT. 3 RW. 1 NGIPIK",
                    "no_telp_pelapor": "6281326859929",
                    "keterangan_pelapor": "nomer token nya tidak masuk. ada tulisan GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5323020100497",
                    "waktu_lapor": "01/02/2023 13:13:37",
                    "waktu_response": "01/02/2023 13:21:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 487,
                    "durasi_recovery_time": 33934561,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD AGUSTIAN",
                    "alamat_pelapor": "JL KARANG INDAH RT-23 / RW-5 KEL SUMUR DEWA KEC SELEBAR KOTA BENGKULU",
                    "no_telp_pelapor": "+6285769613774",
                    "keterangan_pelapor": "MUTASI_K (G9923020188533:mohon bantuan pengecekan ) - MOHON DIBANTU PELANGGAN DENGAN NO IDPEL 146005249357 INGIN MENGAJUKAN PERMOHONAN PEMINDAHAN KABEL SR KARENA RENOVASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020104112",
                    "waktu_lapor": "01/02/2023 13:13:50",
                    "waktu_response": "01/02/2023 13:18:37",
                    "waktu_recovery": "01/02/2023 15:56:05",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 9448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHASYFUL ANWAR",
                    "alamat_pelapor": "JL. H TIBIN NO. 13 KP SETU RT-4 RW-2 KEL. BINTARA JAYA KEC. BEKASI BARAT KOTA BEKASI JAW BARAT (BELAKANG SD BINTARA JAYA 2).",
                    "no_telp_pelapor": "08999787513",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 86002024619 DAN SISA 29.2 KWH. NO TOKEN 0706 2283 6220 4217 2990",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104114",
                    "waktu_lapor": "01/02/2023 13:13:58",
                    "waktu_response": "01/02/2023 13:15:39",
                    "waktu_recovery": "01/02/2023 13:19:22",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "JL H. HUPNI No.007 RT.6 RW.3 DANGDANG,",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104116",
                    "waktu_lapor": "01/02/2023 13:14:15",
                    "waktu_response": "01/02/2023 14:10:28",
                    "waktu_recovery": "01/02/2023 15:58:51",
                    "durasi_response_time": 3373,
                    "durasi_recovery_time": 6503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "izani",
                    "alamat_pelapor": "DS TANJUNG GEDANG TJ GEDANG",
                    "no_telp_pelapor": "6285369311667",
                    "keterangan_pelapor": "hendak mengganti amper lama 1300 menjadi amper token 900va",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA BUNGO"
                },
                {
                    "no_laporan": "K5423020104117",
                    "waktu_lapor": "01/02/2023 13:14:16",
                    "waktu_response": "01/02/2023 13:17:18",
                    "waktu_recovery": "01/02/2023 13:19:28",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE PALMYRA No.21 GD SERPONG",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104118",
                    "waktu_lapor": "01/02/2023 13:14:22",
                    "waktu_response": "01/02/2023 13:16:31",
                    "waktu_recovery": "01/02/2023 14:07:41",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 3070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUNUNG ",
                    "alamat_pelapor": "JL MASJID KP RAWABACANG RT 7/12 KEL JATI RAHAYU KEC PONDOK MELATI KOTA BEKASI ",
                    "no_telp_pelapor": "02184986001",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 83 KWH. NO TOKEN : 3914 4763 6638 0785 1385 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020100838",
                    "waktu_lapor": "01/02/2023 13:14:31",
                    "waktu_response": "01/02/2023 13:33:05",
                    "waktu_recovery": "01/02/2023 14:21:47",
                    "durasi_response_time": 1114,
                    "durasi_recovery_time": 2922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86083028",
                    "nama_pelapor": "IBU MISEL / CRM BLANK ",
                    "alamat_pelapor": "JL CILIWUNG NO. 23A RT-  1 / RW- 1 ",
                    "no_telp_pelapor": "0341496144",
                    "keterangan_pelapor": "PELANGGAN MENYAMPAIKAN KELUHAN SALAH CATAT 2 IDPEL 513120021495,  513120019532 , UNTUK TAGIHAN BLN.02/2023 , PELANGGAN SUDAH LEPOR STAND PLN MOBILE , FOTO SWACAM TERLIHAT DENGAN JELAS ( 513120021495 , TGL 24/01/2023 = 26659 DAN IDPEL 513120019532 , TGL 24/01/2023 = 42394 ) , KETIKA TERBIT TAGIHAN ANGKA STAND APP TIDAK SESUAI DENGAN LAPORAN PELANGGAN DI PLN MOBILE , PELANGGAN INGIN SEGERA DIHUBUNGI KEMBALI MELALUI  085604421389 UNTUK PENJELASAN LEBIH LANJUT SERTA PENYELESAIAN ,TERIMA KASIH.\\n\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BLIMBING"
                },
                {
                    "no_laporan": "K5423020104120",
                    "waktu_lapor": "01/02/2023 13:14:25",
                    "waktu_response": "01/02/2023 13:22:29",
                    "waktu_recovery": "01/02/2023 13:35:52",
                    "durasi_response_time": 484,
                    "durasi_recovery_time": 803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodik Yanuar",
                    "alamat_pelapor": "JL SUROPATI RT 23 RW 04 No.",
                    "no_telp_pelapor": "6285933033331",
                    "keterangan_pelapor": "mau menanyakan kapan teknisi melakukan perubahan daya di rumah kami dari 900 w mnjadi 1300,n kami sudah mendaftar n melakukan pembayaran..terima kasih perhatiannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BULULAWANG"
                },
                {
                    "no_laporan": "K5423020104121",
                    "waktu_lapor": "01/02/2023 13:14:34",
                    "waktu_response": "01/02/2023 13:17:28",
                    "waktu_recovery": "01/02/2023 13:19:36",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "PR CLUSTER GREEN ORCHID RESIDENCE BLOK A No.01 CIATER",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104124",
                    "waktu_lapor": "01/02/2023 13:14:43",
                    "waktu_response": "01/02/2023 13:21:12",
                    "waktu_recovery": "01/02/2023 17:15:01",
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 14029,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saeful hasan",
                    "alamat_pelapor": "Jl. Alternatif Salwan - Segeran No.26",
                    "no_telp_pelapor": "6281217884925",
                    "keterangan_pelapor": "Toko Alfamart Segeran. MCB kwh masih di by pass. mohon untuk segera di ganti. takut terjadi konsleting.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)"
                },
                {
                    "no_laporan": "K5423020104126",
                    "waktu_lapor": "01/02/2023 13:14:45",
                    "waktu_response": "01/02/2023 13:24:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 33934396,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagus yudhi wahyu saputro",
                    "alamat_pelapor": "DN KEPEK No. RT.1 RW.25 KALIKUNING",
                    "no_telp_pelapor": "6282244010664",
                    "keterangan_pelapor": "MUTASI_K (G9923020188330:mohon dibantu) - gagal beli token.mohon pencerahannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PACITAN"
                },
                {
                    "no_laporan": "K5423020104127",
                    "waktu_lapor": "01/02/2023 13:14:52",
                    "waktu_response": "01/02/2023 13:17:37",
                    "waktu_recovery": "01/02/2023 13:19:43",
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "JL KP WATES RT3/3 PAKULONAN SRP",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100499",
                    "waktu_lapor": "01/02/2023 13:15:22",
                    "waktu_response": "01/02/2023 13:20:09",
                    "waktu_recovery": "01/02/2023 14:29:18",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 4149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001163354",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "PR GRAND KAHURIPAN 3 JL. BROMO X BLOK BL  NO.12B RT-03 / RW-08 KEL. KLAPA NUNGGAL KEC. KLAPA NUNGGAL KAB. BOGOR",
                    "no_telp_pelapor": "6285716608459",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN,  SETELAH UPDATE VKRN 43 NAMUN BELUM ADA PETUGAS DATANG. SISA KWH 32.10 TERKAIT NO LAPOR : K5223020100351",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104132",
                    "waktu_lapor": "01/02/2023 13:15:45",
                    "waktu_response": "01/02/2023 13:26:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 33934255,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yanuari yeni bere",
                    "alamat_pelapor": "Desa Halibasar",
                    "no_telp_pelapor": "6281236237072",
                    "keterangan_pelapor": "MUTASI_K (G9923020188333:cek ke pelanggan) - setelah isi pulsa meteran 20 tekan di meteran tulis gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5523020100502",
                    "waktu_lapor": "01/02/2023 13:16:52",
                    "waktu_response": "01/02/2023 13:19:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 166,
                    "durasi_recovery_time": 33934687,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA",
                    "alamat_pelapor": "JL REGENCY BLOK A8 NO 10 DS CIKAMPEK UTARA KEC KOTA BARU KAB KARWANG LOKASI : DEKAT INDOMARET ",
                    "no_telp_pelapor": "087741646912",
                    "keterangan_pelapor": "MUTASI_K (G9923020188320:1 APP PRABAYAR TIDAK BISA MEMASUKKAN PULSA.PTL MENYALA.SISA KWH : 33.9 ) - 1 APP PRABAYAR TIDAK BISA MEMASUKKAN PULSA.PTL MENYALA.SISA KWH : 33.9 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5523020100504",
                    "waktu_lapor": "01/02/2023 13:17:17",
                    "waktu_response": "01/02/2023 13:18:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33934747,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "269936",
                    "nama_pelapor": "BP SUDRAJAT ",
                    "alamat_pelapor": "JL. IRIGASI GG MANGGIS NO 17 KP PONCOL BULAK  RT-4 / RW-17 KEL JAKA SETIA KEC BEKASI SELATAN KOTA BEKASI ",
                    "no_telp_pelapor": "6285773227195",
                    "keterangan_pelapor": "MUTASI_K (G9923020188319:MCB & SEKRING OFF NAMUN PIRINGAN APP TETAP BERJALN ) - MCB & SEKRING OFF NAMUN PIRINGAN APP TETAP BERJALN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104145",
                    "waktu_lapor": "01/02/2023 13:17:24",
                    "waktu_response": "01/02/2023 13:22:05",
                    "waktu_recovery": "01/02/2023 13:24:46",
                    "durasi_response_time": 281,
                    "durasi_recovery_time": 161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0019892230006",
                    "nama_pelapor": "IBU STELLA",
                    "alamat_pelapor": "DS PURI RT 1 RW 3 KEC PATI KAB PATI ",
                    "no_telp_pelapor": "085325209066",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBUARI 2023. ST AW 32308, ST AK 32669, ST BERDASARKAN ANGKA ACMT FEBUARI 2023 = 32669. REK (BELUM DILUNASI). PERSIL DIHUNI, TIDAK BERPAGAR, APP MUDAH DIJANGKAU, TIDAK MENGETAHUI PETUGAS RUTIN DATANG",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K1223020100195",
                    "waktu_lapor": "01/02/2023 13:17:43",
                    "waktu_response": "01/02/2023 13:34:46",
                    "waktu_recovery": "01/02/2023 13:37:35",
                    "durasi_response_time": 1023,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIMON",
                    "alamat_pelapor": "JL BANJARMASIN NO. RT- / RW- KEL MESJID KEC MEDAN KOTA, KOTA MEDAN SUMUT",
                    "no_telp_pelapor": "085270760150",
                    "keterangan_pelapor": "MOHON PERIKSA APP ANGKA COUNTER TIDAK BERGERAK DIKETAHUI SEJAK TGL 31/1/2023 (STAND APP TGL 1/2/2023 :  3528)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020104152",
                    "waktu_lapor": "01/02/2023 13:18:14",
                    "waktu_response": "01/02/2023 13:19:36",
                    "waktu_recovery": "01/02/2023 15:12:10",
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 6754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAIMUN",
                    "alamat_pelapor": "PR RUKO SIMPRUG PLAZA B2 No.21 RT.0 RW.0 CKR BARU",
                    "no_telp_pelapor": "6281383838363",
                    "keterangan_pelapor": "minta dicek voltase, kami ukur voltase selalu rendah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020104153",
                    "waktu_lapor": "01/02/2023 13:18:18",
                    "waktu_response": "01/02/2023 13:21:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 33934563,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "GilangPangestu",
                    "alamat_pelapor": "DN BULURUE PENGENGAT No.00 RT.0 RW.0",
                    "no_telp_pelapor": "6285205692339",
                    "keterangan_pelapor": "MUTASI_K (G9923020188322:kct) - pada saat pengisian tidak bisa di pencet,hanya bisa kluar angka 1 saja tidak bisa yang lain",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020104154",
                    "waktu_lapor": "01/02/2023 13:18:19",
                    "waktu_response": "01/02/2023 14:19:27",
                    "waktu_recovery": "01/02/2023 14:41:04",
                    "durasi_response_time": 3668,
                    "durasi_recovery_time": 1297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri andayani",
                    "alamat_pelapor": "JL BAHAGIA 2 E No.32 RT.000 RW.00 MARGAHAYU",
                    "no_telp_pelapor": "6289667830401",
                    "keterangan_pelapor": "Kwh error ga bisa ngisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020104157",
                    "waktu_lapor": "01/02/2023 13:18:52",
                    "waktu_response": "01/02/2023 13:22:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 33934540,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arianto",
                    "alamat_pelapor": "JL PRG 3 DESA SEBUNGSU No.0 RT.0 RW.0",
                    "no_telp_pelapor": "628128135123",
                    "keterangan_pelapor": "MUTASI_K (G9923020188323:Keluhan alih gangguan) - MCB meter lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020104158",
                    "waktu_lapor": "01/02/2023 13:18:59",
                    "waktu_response": "01/02/2023 13:19:56",
                    "waktu_recovery": "01/02/2023 13:22:04",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1655004",
                    "nama_pelapor": "BP THEO ",
                    "alamat_pelapor": "JL MENOREH RAYA NO 13 RT 1/1 KEL SAMPANGAN KEC GAJAH MUNGKUR KOTA SEMARANG JATENG // SETEMPAT RUKO  (PROSES PEMBANGUNAN RUKO ERAPHONE) ",
                    "no_telp_pelapor": "082299881010",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103435, MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 20/01/23   PEMBAYARAN PROSES PD (R1T / 1300 VA - R3/ 13200 VA ) DENGAN NO AGENDA  523019922301184615 DAN NO REG 5230155052743. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020104161",
                    "waktu_lapor": "01/02/2023 13:19:40",
                    "waktu_response": "01/02/2023 13:21:18",
                    "waktu_recovery": "01/02/2023 13:44:11",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 1373,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "133370",
                    "nama_pelapor": "BP RIZKI",
                    "alamat_pelapor": "JL BINTARO JAYA SEKTOR 9 BLOK G NO 15 RT.-/- KEL PONDOK PUCUNG KEC PONDOK AREN. TANGSEL (DEKAT MCDONAL SEKTOR 9)",
                    "no_telp_pelapor": "02127624087",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH TIDAK MENGETAHUI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020104167",
                    "waktu_lapor": "01/02/2023 13:20:16",
                    "waktu_response": "01/02/2023 13:23:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 33934442,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "winda",
                    "alamat_pelapor": "Jalan Marzuki 2 No. 39",
                    "no_telp_pelapor": "6281281169728",
                    "keterangan_pelapor": "MUTASI_K (G9923020188326:Mohon bantuan hubungi pelanggan dan arahkan unit ke lokasi) - meteren turun terus bunyi bunyi",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104168",
                    "waktu_lapor": "01/02/2023 13:20:24",
                    "waktu_response": "01/02/2023 14:48:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5288,
                    "durasi_recovery_time": 33929353,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Berdiansyah",
                    "alamat_pelapor": "DN TOGURAN DS TLAGAH No.0 BANYUATES",
                    "no_telp_pelapor": "6281331132157",
                    "keterangan_pelapor": "MUTASI_K (G9923020188431:perlu pengecekan petugas) - gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K3223020100233",
                    "waktu_lapor": "01/02/2023 13:20:41",
                    "waktu_response": "01/02/2023 13:43:47",
                    "waktu_recovery": "01/02/2023 14:07:11",
                    "durasi_response_time": 1386,
                    "durasi_recovery_time": 1404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAWARDA",
                    "alamat_pelapor": "JL MANGGA NO. 126 RT-3 / RW-19, KEL JATI MAKMUR, KEC PONDOK GEDE, KOTA BEKASI, ACUAN : DEKAT PASGIRO PT POS",
                    "no_telp_pelapor": "087742134636",
                    "keterangan_pelapor": "APP TERTERA GAGAL, TIDAK BISA PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), SISA 2.000 KWH, NO TOKEN SESUAI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104169",
                    "waktu_lapor": "01/02/2023 13:20:39",
                    "waktu_response": "01/02/2023 13:52:13",
                    "waktu_recovery": "01/02/2023 14:07:05",
                    "durasi_response_time": 1894,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HENDRI ",
                    "alamat_pelapor": "JL RY JT KRAMAT RT1/1 NO 188 KEL JATIMEKAR KEC JATIASIH KOTA BEKASI ACUAN : SETEMPAT TOKO MATRIAL CIPTA KARYA ",
                    "no_telp_pelapor": "08119332006",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 21/01/23 REK BULAN JANUARI 23 TELAH DI LUNASI BERIKUT BK MELALUI BANK BNI , NAMUN BUZZER ALARM MASIH TERUS BERBUNYI (PTL TIDAK PADAM) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104180",
                    "waktu_lapor": "01/02/2023 13:21:39",
                    "waktu_response": "01/02/2023 13:25:05",
                    "waktu_recovery": "01/02/2023 14:59:59",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 5694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "atmawi",
                    "alamat_pelapor": "KP KEDAUNG BARAT RT.2 RW.1 KEDAUNG",
                    "no_telp_pelapor": "6282337203373",
                    "keterangan_pelapor": "permohonan perubahan tarif ke bisnis, sudah di survey tp belum berubah tarif.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104182",
                    "waktu_lapor": "01/02/2023 13:21:46",
                    "waktu_response": "01/02/2023 13:25:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 230,
                    "durasi_recovery_time": 33934329,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nunung Rusdiyawanti",
                    "alamat_pelapor": "DN KARANG RANJONG BARET No. RT.0 RW.0",
                    "no_telp_pelapor": "6287754558103",
                    "keterangan_pelapor": "MUTASI_K (G9923020188349:token) - token listrik tidak bisa di masukkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5323020100507",
                    "waktu_lapor": "01/02/2023 13:22:01",
                    "waktu_response": "01/02/2023 13:38:12",
                    "waktu_recovery": "01/02/2023 13:42:12",
                    "durasi_response_time": 971,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ARDIANTO ",
                    "alamat_pelapor": "LOKASI MASJID DARUSSALAM JL  DN MBARENG DS SIDOREJO NO - RT-7 / RW-2 KEC KRIAN KAB SIDOARJO ",
                    "no_telp_pelapor": "6285745797991",
                    "keterangan_pelapor": "MOHON BANTU GESER APP KARENA DI SETEMPAT SEDANG ADA PROSES PEMBANGUNAN/ RENOVASI. PELANGGAN MENGAKU SEBAGAI YANG DIKUASAKAN. MOHON BANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020104184",
                    "waktu_lapor": "01/02/2023 13:22:05",
                    "waktu_response": "01/02/2023 13:44:22",
                    "waktu_recovery": "01/02/2023 14:07:28",
                    "durasi_response_time": 1337,
                    "durasi_recovery_time": 1386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "173129",
                    "nama_pelapor": "IBU VITARA ",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR NO 50 RT-7 / RW-11 KEL JATI RAHAYU KEC PONDOK MELATI PONDOK GEDE SEBELAH KOSAN PUTRI IBU JABAR ",
                    "no_telp_pelapor": "02157973083",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM 00737733661038306263",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104187",
                    "waktu_lapor": "01/02/2023 13:22:21",
                    "waktu_response": "01/02/2023 13:45:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1403,
                    "durasi_recovery_time": 33933121,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ditro Channel",
                    "alamat_pelapor": "DN DSN BULAKWINONG No. RT.5 RW.2 PASIRIAN",
                    "no_telp_pelapor": "6282244557778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188354:padam) - selamat siang pak \\npermasalahan ada di meteran listrik rumah saya,di meteran display layar normal nyala dan masi ada sisa pulsa token tapi listrik drmh padam pak..mohon dibantu ,terimakasih\\nno pelanggan token 45093010754",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMPEH"
                },
                {
                    "no_laporan": "K5423020104188",
                    "waktu_lapor": "01/02/2023 13:22:33",
                    "waktu_response": "01/02/2023 13:58:18",
                    "waktu_recovery": "01/02/2023 15:00:54",
                    "durasi_response_time": 2145,
                    "durasi_recovery_time": 3756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "091065287",
                    "nama_pelapor": "IBU NOVIRA WATI",
                    "alamat_pelapor": "KP TUKANGAN - 0 RT-0 / RW-0",
                    "no_telp_pelapor": "081215541887",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA BANK MANDIRI. MOHON AGAR PTL SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104189",
                    "waktu_lapor": "01/02/2023 13:22:37",
                    "waktu_response": "01/02/2023 13:34:33",
                    "waktu_recovery": "01/02/2023 14:59:16",
                    "durasi_response_time": 716,
                    "durasi_recovery_time": 5083,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nico Yudical firdaus",
                    "alamat_pelapor": "DS TALANG TINGGI No.",
                    "no_telp_pelapor": "6282373251375",
                    "keterangan_pelapor": "token listrik selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020104190",
                    "waktu_lapor": "01/02/2023 13:22:38",
                    "waktu_response": "01/02/2023 13:48:56",
                    "waktu_recovery": "01/02/2023 13:59:17",
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 621,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma Dwi Mulyaningsih",
                    "alamat_pelapor": "Jl. Krakatau IV No.22",
                    "no_telp_pelapor": "6282138283387",
                    "keterangan_pelapor": "Selamat siang Bpk/Ibu\\nMenanyakan untuk pembayaran kompensasi UJL Jatuh Tempo itu apa ya?\\nManfaat untuk kita apa?\\n\\nMohon penjelasannya\\n\\nterima kasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020104191",
                    "waktu_lapor": "01/02/2023 13:22:50",
                    "waktu_response": "01/02/2023 13:26:13",
                    "waktu_recovery": "01/02/2023 15:25:13",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 7140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "NIKEN AYUNINGTYAS",
                    "alamat_pelapor": "JALAN MAWAR MERAH I GANG 8 NO. 224, KELURAHAN MALAKA JAYA, KECAMATAN DUREN SAWIT, KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "0819682683",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL TIDAK PADAM DENGAN SISA KWH 200 KWH.  ",
                    "media": "Email",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104192",
                    "waktu_lapor": "01/02/2023 13:22:53",
                    "waktu_response": "01/02/2023 13:59:56",
                    "waktu_recovery": "01/02/2023 14:16:52",
                    "durasi_response_time": 2223,
                    "durasi_recovery_time": 1016,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL RAYA GEDONG PANJANG No.0 RT.2 RW.10 PEKOJAN",
                    "no_telp_pelapor": "6281314838556",
                    "keterangan_pelapor": "Token Gagal Reload",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104198",
                    "waktu_lapor": "01/02/2023 13:23:47",
                    "waktu_response": "01/02/2023 13:27:29",
                    "waktu_recovery": "01/02/2023 21:04:43",
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 27434,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam prayudi",
                    "alamat_pelapor": "JL BLOK A RT 01/012 C No.0 RT.0",
                    "no_telp_pelapor": "6281214496121",
                    "keterangan_pelapor": "SELAMAT SIANG Pak PLN . kami mengajukan listrik migrasi pulsa . di rumah kosong . tetapi listrik nya blm di setting temper dan stroom blm masuk . kami mohon pihak PLN dgn pelanggan u PERTEMUAN Ke LOKASI SETEMPAT agar listrik dpt menyalah. hubungi kami ke 081214496121 PAK FURQON .... klo hr KAMIS saya siap .",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020104202",
                    "waktu_lapor": "01/02/2023 13:24:55",
                    "waktu_response": "01/02/2023 13:52:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1626,
                    "durasi_recovery_time": 33932744,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dany Ardhan",
                    "alamat_pelapor": "JL LASANDARA No.0",
                    "no_telp_pelapor": "6281342606789",
                    "keterangan_pelapor": "MUTASI_K (G9923020188362:padam ) - \\nlampu padam. mohon bantuannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020104205",
                    "waktu_lapor": "01/02/2023 13:25:32",
                    "waktu_response": "01/02/2023 13:26:30",
                    "waktu_recovery": "01/02/2023 13:31:55",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "JL PR REGENSI MELATI M BLK F-7-35",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104207",
                    "waktu_lapor": "01/02/2023 13:25:51",
                    "waktu_response": "01/02/2023 13:26:48",
                    "waktu_recovery": "01/02/2023 13:32:03",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "KK CLUSTER ROYAL BLOSSOM K17 No.11 BSD",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104210",
                    "waktu_lapor": "01/02/2023 13:26:08",
                    "waktu_response": "01/02/2023 13:27:29",
                    "waktu_recovery": "01/02/2023 13:32:11",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 282,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "JL PR GRY SERPONG ASRI BLK A-1-10",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104211",
                    "waktu_lapor": "01/02/2023 13:26:12",
                    "waktu_response": "01/02/2023 13:53:47",
                    "waktu_recovery": "01/02/2023 14:14:54",
                    "durasi_response_time": 1655,
                    "durasi_recovery_time": 1267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SARAH",
                    "alamat_pelapor": "BAMBU RT 04 RW04 KELURAHAN BOYAOGE PALU BARAT ",
                    "no_telp_pelapor": "081235959404",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 0099 3980 8534 9631 0993, SISA 21.99 KWH (B1T / 900)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020104213",
                    "waktu_lapor": "01/02/2023 13:26:33",
                    "waktu_response": "01/02/2023 13:57:39",
                    "waktu_recovery": "01/02/2023 16:24:59",
                    "durasi_response_time": 1866,
                    "durasi_recovery_time": 8840,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETTY",
                    "alamat_pelapor": "RUKAN GRAND ARIES NIAGA BL E1 NO 2 U JL TAMAN ARIES RAYA KEL. MERUYA UTARA KEC. KEMBANGAN JAKBAR",
                    "no_telp_pelapor": "02129319438",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 09/01/23 PELANGGAN MELAKUKAN PEMBELIAN TOKEN SEBESAR RP 1.000.000 DENGAN NO TOKEN 2026 7340 1762 8247 1043 NAMUN BARU AKAN DIINPUT HARI INI. DATA PADA P2APST TGL 12/01/23 UPDATE VKRN 43. MOHON AGAR NO TOKEN TSB DAPAT DIKONVERSIKAN. SISA 80 KWH CC.54.THENU PUKUL 15:36 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104216",
                    "waktu_lapor": "01/02/2023 13:26:56",
                    "waktu_response": "01/02/2023 14:05:49",
                    "waktu_recovery": "01/02/2023 14:58:30",
                    "durasi_response_time": 2333,
                    "durasi_recovery_time": 3161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "385879",
                    "nama_pelapor": "BP. SAM",
                    "alamat_pelapor": "JL DANAU SINGKARAK 1 BLOK B16 RT 004/RW 07 JATIBENING BARU PONDOK GEDE BEKASI ACUAN LOKASI KOMPLEK MARNA PUTRA",
                    "no_telp_pelapor": "085888035322",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK BULAN JANUARI 2023 TELAH DILUNASI MELALUI BANK MANDIRI, PTL MINTA DISAMBUNG KEMBALI MALAM INI KARENA BAYI PELANGGAN MENANGIS TERUS.==>SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.ANGGA.LC TGL. 31/01/2023 JAM 23.18 WIB DENGAN ID TIKET K5223013102510. PELANGGAN MENGHUBUNGI KEMBALI. CC.52.REKA.LC MEMINTA UNTUK DILAKUKAN PENYAMBUNGAN SEGERA. \\n",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104218",
                    "waktu_lapor": "01/02/2023 13:27:11",
                    "waktu_response": "01/02/2023 13:40:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 789,
                    "durasi_recovery_time": 33933445,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muchammad Agus Wibyantoro",
                    "alamat_pelapor": "JL BOUGENVILLE No. RT.2 RW.3 OESAPA",
                    "no_telp_pelapor": "6282247496944",
                    "keterangan_pelapor": "MUTASI_K (G9923020188346:cek) - mohon di bantu pemasangan kwh kembali pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020104219",
                    "waktu_lapor": "01/02/2023 13:27:13",
                    "waktu_response": "01/02/2023 13:28:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 33934144,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad safikri Eko Ferdiansyah",
                    "alamat_pelapor": "Kedaung baru ",
                    "no_telp_pelapor": "6281399034890",
                    "keterangan_pelapor": "MUTASI_K (G9923020188403:kwh periksa) - setiap Isi token listrik keluar tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104220",
                    "waktu_lapor": "01/02/2023 13:27:25",
                    "waktu_response": "01/02/2023 13:38:58",
                    "waktu_recovery": "01/02/2023 13:48:02",
                    "durasi_response_time": 693,
                    "durasi_recovery_time": 544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00873612905",
                    "nama_pelapor": "BP SUBEKTI",
                    "alamat_pelapor": "JL. RAYA SALE KRINJO DS KRINJO SALE KEL. KASEM KEC. REMBANG  KAB. REMBANG  JATENG ACUAN LOKASI DEKAT GAPURA PERBATASAN JAWA TENGAH DAN JAWA TIMUR // PINGGIR KALI ",
                    "no_telp_pelapor": "081319053005",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING NOVEMBER 2021 STAND AKHIR:18596 (DATA PADA ACMT:18596 ). STAND APP TGL 16/01/2023  : 18529  RUMAH DIHUNI DAN BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN .PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5423020104221",
                    "waktu_lapor": "01/02/2023 13:27:32",
                    "waktu_response": "01/02/2023 13:54:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 33932603,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi astri nurarlan",
                    "alamat_pelapor": "PR MIRA BALIASE INDAH BLOK A NO 7 No.000 RT.0 RW.0 MARAWOLA",
                    "no_telp_pelapor": "6281387764061",
                    "keterangan_pelapor": "MUTASI_K (G9923020188387:perlu di Kunjungi) - Meteran tidak bisa menerima token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020104228",
                    "waktu_lapor": "01/02/2023 13:28:32",
                    "waktu_response": "01/02/2023 13:30:19",
                    "waktu_recovery": "01/02/2023 13:32:39",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROMLAH",
                    "alamat_pelapor": "KP BARU No. RT.2 RW.1 JURUMUDI",
                    "no_telp_pelapor": "62895626287",
                    "keterangan_pelapor": "Metran nya selalu menampilkan tulisan PERIKSA dan membuat gagal pengisian pocer, dua pocer sudah saya coba inpo tetangga harus lapor pln..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104229",
                    "waktu_lapor": "01/02/2023 13:28:34",
                    "waktu_response": "01/02/2023 13:30:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 33934042,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laili Anida",
                    "alamat_pelapor": "XX KP. BUMI KURIPAN SEKUMPUL NO. E-03 BANJA No.0 RT. RW.",
                    "no_telp_pelapor": "62895339561236",
                    "keterangan_pelapor": "MUTASI_K (G9923020188336:perlu penanganan petugas yantek) - ada kabel sambungan yg melentur rendah di jalan depan rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5323020100513",
                    "waktu_lapor": "01/02/2023 13:28:58",
                    "waktu_response": "01/02/2023 13:30:29",
                    "waktu_recovery": "01/02/2023 13:31:45",
                    "durasi_response_time": 91,
                    "durasi_recovery_time": 76,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11000166",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "KP PARAKAN SAAT  JL H AMUNG SUTARYA NO 41 RT 01/06 KEL CISARANTEN ENDAH KEC ARCAMANIK ",
                    "no_telp_pelapor": "08563323062",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN MCB KWH METER HILANG SEJAK PAGI DAN SUDAH MENDAPAT SURAT KEHILANGAN KEPOLISIAN. MOHON KONFIRMASI PELANGGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020104231",
                    "waktu_lapor": "01/02/2023 13:29:03",
                    "waktu_response": "01/02/2023 13:30:29",
                    "waktu_recovery": "01/02/2023 14:44:01",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 4412,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIQ FARHAN",
                    "alamat_pelapor": "PR GRAND SUTRA BL K5 NO 3 RT 13/10 KEL GELAM JAYA KEC PS KEMIS TGR",
                    "no_telp_pelapor": "02150830000",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI PROSES PS NON PELANGGAN  ( L/13200 VA ) DENGAN NO REG  5666029003230  SELAMA 7 HARI DARI  TGL 02/02/23  SAMPAI 8/2/23  PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104232",
                    "waktu_lapor": "01/02/2023 13:29:14",
                    "waktu_response": "01/02/2023 13:30:58",
                    "waktu_recovery": "01/02/2023 13:32:33",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HANAFI.M",
                    "alamat_pelapor": "JL PREPEDAN No. RT.3 RW.9 KAMAL",
                    "no_telp_pelapor": "6289562628704",
                    "keterangan_pelapor": "Apa ga bisa disambung hari ini aja pak, soalnya kami butuh watt nambah mesin ac baru ga kepake anak2 kepanasan..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5523020100518",
                    "waktu_lapor": "01/02/2023 13:29:54",
                    "waktu_response": "01/02/2023 14:47:30",
                    "waktu_recovery": "01/02/2023 15:26:26",
                    "durasi_response_time": 4656,
                    "durasi_recovery_time": 2336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAEFUL BAHRI",
                    "alamat_pelapor": "JL TAMBUN SELATAN NO 15 RT 1 RW 8 KEL CAKUNG TIMUR KEC CAKUNG KOTA JAKARTA TIMUR / DEKAT LAUNDRY FIRDAUS ",
                    "no_telp_pelapor": "08170060306",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 522 NO TOKEN  3050 2468 3653 2450 5167",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104237",
                    "waktu_lapor": "01/02/2023 13:29:58",
                    "waktu_response": "01/02/2023 13:31:10",
                    "waktu_recovery": "01/02/2023 13:32:27",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TUKIMIN",
                    "alamat_pelapor": "KP BARU No. RT.3 RW.1 JURUMUDI",
                    "no_telp_pelapor": "6289562628705",
                    "keterangan_pelapor": "Gagal dan Reject..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5123020100869",
                    "waktu_lapor": "01/02/2023 13:30:11",
                    "waktu_response": "01/02/2023 14:32:50",
                    "waktu_recovery": "01/02/2023 15:39:21",
                    "durasi_response_time": 3759,
                    "durasi_recovery_time": 3991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86041349266",
                    "nama_pelapor": "IBU DIAH ",
                    "alamat_pelapor": "PR GRIYA EMYA PERMAI  BLOK C NO 9 RT 1 RW 10 JL PARAK PEGAMBIRAN KEL AMPALU NAN DUA PULUH KEC LUBUK BEGALUNG KOTA PADANG/DEKAT MASJID PERUMAHAN",
                    "no_telp_pelapor": "082199642924",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN ADA PEMASANGAN TERALIS BESI, NO IDPEL 131035568454 NIK 1371064208650004 AN. SAFNI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020104239",
                    "waktu_lapor": "01/02/2023 13:30:09",
                    "waktu_response": "01/02/2023 13:38:29",
                    "waktu_recovery": "01/02/2023 14:24:58",
                    "durasi_response_time": 500,
                    "durasi_recovery_time": 2789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hesti Kartika",
                    "alamat_pelapor": "XX KUALA SAMBOJA No.0 RT. RW.",
                    "no_telp_pelapor": "6285391111291",
                    "keterangan_pelapor": "mau mindahin meteran karna rumah renovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMBOJA"
                },
                {
                    "no_laporan": "K5423020104241",
                    "waktu_lapor": "01/02/2023 13:30:23",
                    "waktu_response": "01/02/2023 13:46:02",
                    "waktu_recovery": "01/02/2023 14:06:28",
                    "durasi_response_time": 939,
                    "durasi_recovery_time": 1226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": " JL PAUS RAYA  KOMP TNI AL BLOK E NO 75 RT-006 / RW-013 KEL JATI KRAMAT KEC JATI ASIH KOTA BEKASI / DEKAT BALAI PENGOBATAN TNI AL",
                    "no_telp_pelapor": "0218470209",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. TGL 25/01/2022 ADA PROSES PERGANTIAN APP KARENA TERBAKARA SESUAI INFO PELANGGAN PADA APP LAMA NO METER 14450651360 SISA 39.98 KWH (DAN MASIH ADA TOKEN YANG BELUM DI INPUT 50960740134160115400 42.60 KWH PERGANTIA KWH PERTAMA) MOHON AGAR DI LAKUKAN KONVERSI KE DAYA BARU NO METER 14450651360\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104242",
                    "waktu_lapor": "01/02/2023 13:30:15",
                    "waktu_response": "01/02/2023 13:59:25",
                    "waktu_recovery": "01/02/2023 14:16:45",
                    "durasi_response_time": 1750,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sun Tari",
                    "alamat_pelapor": "JL ANCOL SELATAN No. RT.14 RW.1 SUNTER AGU",
                    "no_telp_pelapor": "6281283625031",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik gagal terus sudah di coba berkali kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104243",
                    "waktu_lapor": "01/02/2023 13:30:24",
                    "waktu_response": "01/02/2023 13:30:33",
                    "waktu_recovery": "01/02/2023 13:58:33",
                    "durasi_response_time": 9,
                    "durasi_recovery_time": 1680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANWAR",
                    "alamat_pelapor": "KP PABUARAN NO 6 RT-4 / RW-1 KEL MANIS JAYA KEC JATIUWUNG . KOTA TANGERANG. ACUAN: DEKAT MUSHOLLAH ATTAUFIK. ",
                    "no_telp_pelapor": "081113509934",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN  SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA= 18,13 KWH .NO TOKEN = 28866771735468479748",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104244",
                    "waktu_lapor": "01/02/2023 13:30:51",
                    "waktu_response": "01/02/2023 14:48:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4682,
                    "durasi_recovery_time": 33929332,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yudhan",
                    "alamat_pelapor": "DK TEGALREJO RT 03/02 GODOG No.0 RT.3 RW.2 POLOKARTO",
                    "no_telp_pelapor": "6285713082340",
                    "keterangan_pelapor": "MUTASI_K (G9923020188430:perlu cek petugas, voltase drop pagi sd sore hampir setiap hari) - Voltase drop alias naik turun saat pagi sampe siang hari. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5423020104247",
                    "waktu_lapor": "01/02/2023 13:31:21",
                    "waktu_response": "01/02/2023 13:31:59",
                    "waktu_recovery": "01/02/2023 13:32:41",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAFAR",
                    "alamat_pelapor": "PR BUMI KAYANA BLOK B12 RT 02 RW 03 KEL CIKADUT KEC CIMENYAN KODE POS 40191",
                    "no_telp_pelapor": "085885734744",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI SRI HASTUTI MENJADI MUHAMMAD JA'FAR SODIQ. DENGAN NO. KTP PEMILIK 3201262001950007 AN. MUHAMMAD JAFAR SODIQ. PEMOHON MENGAKU SEBAGAI PEMILIK",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020104248",
                    "waktu_lapor": "01/02/2023 13:31:22",
                    "waktu_response": "01/02/2023 14:09:36",
                    "waktu_recovery": "01/02/2023 17:21:10",
                    "durasi_response_time": 2294,
                    "durasi_recovery_time": 11494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PARRANG",
                    "alamat_pelapor": "BTN MINASA UPA BLOK M9 NO. 13 KEL MINASA UPA KEC RAPPOCINI KOTA MAKASSAR. ACUAN: DEKAT DENGANPINTU KOMPLEKS ANGGREK.",
                    "no_telp_pelapor": "085232056636",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN GESER JTR DIKARENAKAN KABEL TERSEBUT TERLALU DEKAT DENGAN BANGUNAN DENGAN NO. KTP PENANGGUNG JAWAB 7318054807890004 AN. STEPHIE SABATINI SUMBUNG DAN NO. KTP DIBERI KUASA 6404053107840004 AN. PARRANG PURNAMA. PEMOHON MENGAKU SEBAGAI DIBERI KUASA. LU/ CC.54.IFUL123.LC TGL 1/2/2023 / 14:08",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020104251",
                    "waktu_lapor": "01/02/2023 13:32:01",
                    "waktu_response": "01/02/2023 13:33:26",
                    "waktu_recovery": "01/02/2023 14:56:19",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 4973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam prayudi",
                    "alamat_pelapor": "JL GD KIRANA BRT III No.0 RT.0",
                    "no_telp_pelapor": "6289618389346",
                    "keterangan_pelapor": "SELAMAT SIANG PLN . Kami pelanggan pln mengajukan prabayar u menghindari TUNGGAKAN LISTRIK .kami mohon segera di pasang dan diselesaikan  hanya ganti mesin listrik nya aja .sebelum datang tlp dulu ya ...",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020104252",
                    "waktu_lapor": "01/02/2023 13:32:12",
                    "waktu_response": "01/02/2023 13:36:35",
                    "waktu_recovery": "01/02/2023 13:44:34",
                    "durasi_response_time": 263,
                    "durasi_recovery_time": 479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukhlis",
                    "alamat_pelapor": "DS MIBO KC.MERAXA RT.0 RW.0",
                    "no_telp_pelapor": "6285277477327",
                    "keterangan_pelapor": "Tagihan bulan Desember 2022",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020104253",
                    "waktu_lapor": "01/02/2023 13:32:17",
                    "waktu_response": "01/02/2023 13:35:11",
                    "waktu_recovery": "01/02/2023 13:36:55",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE RADFORD No.10 GD SERPONG",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104254",
                    "waktu_lapor": "01/02/2023 13:32:22",
                    "waktu_response": "01/02/2023 13:38:37",
                    "waktu_recovery": "01/02/2023 14:32:54",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 3257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anisa elvia",
                    "alamat_pelapor": "dusun sidogolong RT 13 rw 06,desa watugolong",
                    "no_telp_pelapor": "6282243001889",
                    "keterangan_pelapor": "kenapa tagihan saya bisa banyak lagi ya? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020104255",
                    "waktu_lapor": "01/02/2023 13:32:41",
                    "waktu_response": "01/02/2023 13:35:21",
                    "waktu_recovery": "01/02/2023 13:37:02",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ELVISTA No.11 GD SERPONG",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020100982",
                    "waktu_lapor": "01/02/2023 13:32:55",
                    "waktu_response": "01/02/2023 14:01:50",
                    "waktu_recovery": "01/02/2023 15:30:48",
                    "durasi_response_time": 1735,
                    "durasi_recovery_time": 5338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "PR PURI KEMANG CLUSTER NO C22 BLOK- DIJEMBATAN 14 RAWALUMBU KEL BOJONG RAWALUMBU KEC RAWALUMBU KOTA BEKASI // DEKAT TAMAN ",
                    "no_telp_pelapor": "6287875756006",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN PULSA TOKEN . VKRN 43 . SISA KWH 1665 KWH NO TOKEN: 61801300522835022473",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104256",
                    "waktu_lapor": "01/02/2023 13:33:02",
                    "waktu_response": "01/02/2023 13:35:32",
                    "waktu_recovery": "01/02/2023 13:37:12",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "JL KEBAYORAN REGENCY A-4-35",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100516",
                    "waktu_lapor": "01/02/2023 13:33:18",
                    "waktu_response": "01/02/2023 13:35:45",
                    "waktu_recovery": "01/02/2023 13:42:10",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MITA",
                    "alamat_pelapor": "JL PHH MUSTOPA  NO 22 RT-6 / RW-15 KEL - KEC. CIBEUNYING KIDUL KOTA BANDUNG /DPN ITENAS BILLBOARD ",
                    "no_telp_pelapor": "0227211800",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN DIKARENAKAN UPDATE VKRN 43. PTL NYALA . NO STROOM 6029 6255 1125 6383 8036",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020104257",
                    "waktu_lapor": "01/02/2023 13:33:10",
                    "waktu_response": "01/02/2023 14:19:34",
                    "waktu_recovery": "01/02/2023 14:54:53",
                    "durasi_response_time": 2784,
                    "durasi_recovery_time": 2119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN  DESA BAHO MAKMUR, NO- RT - / RW - DS I KEC BAHODOPI KAB MOROWALI, SULAWESI TENGAH // -",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 16/04/22 PEMBAYARAN PROSES PB DENGAN NO AGENDA 312119912204123937 DAN NO REG 3121112043694, DAN NO REG 3121112043693 . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR K5423013004335, NAMUN BELUM ADA TINDAK LANJUT\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104258",
                    "waktu_lapor": "01/02/2023 13:33:32",
                    "waktu_response": "01/02/2023 13:40:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 440,
                    "durasi_recovery_time": 33933413,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi Hianto Susanto",
                    "alamat_pelapor": "Gg. Bromo No.12",
                    "no_telp_pelapor": "62816695373",
                    "keterangan_pelapor": "MUTASI_K (G9923020188348:PERIKSA) - karena kwh meter selalu ada tulisan periksa mohon dikirim kode 20 digit agar saya bisa isi token sendiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GOMBONG"
                },
                {
                    "no_laporan": "K5523020100525",
                    "waktu_lapor": "01/02/2023 13:33:33",
                    "waktu_response": "01/02/2023 13:46:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 763,
                    "durasi_recovery_time": 33933089,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "JL LEBAK REJO UTARA 1 NO 31 A RT-1 / RW-3 KEL DUKUH SETRO KEC TAMBAK SARI SURABAYA LOKASI : ",
                    "no_telp_pelapor": "083147833872",
                    "keterangan_pelapor": "MUTASI_K (G9923020188355:gagal entri token) - 1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA.  DENGAN SISA KWH = 19. NO TOKEN : 0668 1817 6582 7564 8584\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5423020104260",
                    "waktu_lapor": "01/02/2023 13:33:52",
                    "waktu_response": "01/02/2023 14:02:01",
                    "waktu_recovery": "01/02/2023 15:27:40",
                    "durasi_response_time": 1689,
                    "durasi_recovery_time": 5139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. LINGGA",
                    "alamat_pelapor": "JL GESENG BABAKAN  RT-4 / RW-4 NO 0 KEL. MUSTIKA SARI KEC. MUSTIKA JAYA // DEKAT TOKO MAMA DEPAN ",
                    "no_telp_pelapor": "08988342678",
                    "keterangan_pelapor": "TGL 26/08/22   PENANGANAN GANGGUAN PADA APP DIKARENAKAN RUSAK  OLEH PETUGAS DAN DIBERIKAN SURAT BERITA ACARA DENGAN NO LG 046136. DAN PENANGANAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.MOHON SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104263",
                    "waktu_lapor": "01/02/2023 13:34:08",
                    "waktu_response": "01/02/2023 13:39:35",
                    "waktu_recovery": "01/02/2023 14:04:55",
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 1520,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur rohmad",
                    "alamat_pelapor": "babakan asem rt02/08 teluk naga tangerang ",
                    "no_telp_pelapor": "628871668381",
                    "keterangan_pelapor": "token tidak bisa terisi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104264",
                    "waktu_lapor": "01/02/2023 13:34:11",
                    "waktu_response": "01/02/2023 13:40:42",
                    "waktu_recovery": "01/02/2023 13:46:18",
                    "durasi_response_time": 391,
                    "durasi_recovery_time": 336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sahriani Nasution",
                    "alamat_pelapor": "JL AMPUNG SIALA",
                    "no_telp_pelapor": "6283173265100",
                    "keterangan_pelapor": "gagal masuk token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020104269",
                    "waktu_lapor": "01/02/2023 13:34:53",
                    "waktu_response": "01/02/2023 14:13:24",
                    "waktu_recovery": "01/02/2023 15:13:29",
                    "durasi_response_time": 2311,
                    "durasi_recovery_time": 3605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM MATONDANG",
                    "alamat_pelapor": "JL IMAM BONJOL  DS PADANGMATINGGI KEC PADANG SIDEMPUAN SELATAN KOTA PADANG SIDEMPUAN ACUAN DEKAT JEMBATAN ",
                    "no_telp_pelapor": "082162092861",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL PADAM) SISA 62.3 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5523020100527",
                    "waktu_lapor": "01/02/2023 13:35:20",
                    "waktu_response": "01/02/2023 13:55:39",
                    "waktu_recovery": "01/02/2023 16:00:52",
                    "durasi_response_time": 1219,
                    "durasi_recovery_time": 7513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURIADI",
                    "alamat_pelapor": "JL PONDOK KOPI UJUNG NO 28 RT-3 / RW-04 KEL PONDOK KOPI KEC DUREN SAWIT KOTA JAKARTA TIMUR LOKASI : PADA TPS PONDOK KOPI UJUNG",
                    "no_telp_pelapor": "6285711708806",
                    "keterangan_pelapor": "TGL 26/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN TELAH DILUNASI VIA BANK DKI. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104276",
                    "waktu_lapor": "01/02/2023 13:36:04",
                    "waktu_response": "01/02/2023 13:47:09",
                    "waktu_recovery": "01/02/2023 13:54:06",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AYAT MUHAYAT",
                    "alamat_pelapor": "JL KP BONGBORONGAN RT-1 / RW-1 NO 6 KEL DESA JAYANTI KEC JAYANTI KAB TANGERANG ACUAN : PERBATASAN TANGERANG SERANG",
                    "no_telp_pelapor": "085211314177",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14046800695 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, \\nSTATUS PADA DATA AP2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA KWH = 17,22 KWH (PTL TDK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104278",
                    "waktu_lapor": "01/02/2023 13:36:04",
                    "waktu_response": "01/02/2023 13:47:43",
                    "waktu_recovery": "01/02/2023 13:57:39",
                    "durasi_response_time": 699,
                    "durasi_recovery_time": 596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk / ibu PLN,  saya mintak info untuk permohonan pindah KWH meter no register 55100330240878 yg sdh di bayarkan per Tgl 26 - 01 - 2023 namun smpk sekarang blm ad tindak lanjut dr PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104279",
                    "waktu_lapor": "01/02/2023 13:36:10",
                    "waktu_response": "01/02/2023 13:38:04",
                    "waktu_recovery": "01/02/2023 14:17:08",
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 2344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ifa nuroida",
                    "alamat_pelapor": "DS WONOREJO No.039 RT.014 RW.05 BLANDIT",
                    "no_telp_pelapor": "6281235270301",
                    "keterangan_pelapor": "mengapa meteran saya bulan januari ini pembayaran nya turunya kok banyak apakah kwh nya macet kalau macet segera di ganti saya takut belakang nya tambah banyak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020104280",
                    "waktu_lapor": "01/02/2023 13:36:14",
                    "waktu_response": "01/02/2023 13:38:58",
                    "waktu_recovery": "01/02/2023 15:16:38",
                    "durasi_response_time": 164,
                    "durasi_recovery_time": 5860,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL KEBON KACANG 39 NO 32 RT  15 RW 4 KEL  KEBON KACANG KEC TANAH ABANG ACUAN: MASUK HOTEL ANA ",
                    "no_telp_pelapor": "0213146840",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP. PEMOHON SELAKU PEMILIK PERSIL. SESUAI INFO PELANGGAN BELUM ADA TINDAKLANJUT ATAU KONFIRMASI DARI PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104282",
                    "waktu_lapor": "01/02/2023 13:36:36",
                    "waktu_response": "01/02/2023 14:13:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2218,
                    "durasi_recovery_time": 33931451,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "indri nurhayanti",
                    "alamat_pelapor": "PR GRIYA SAKINAH 2 GEDONGAN No.C5 RT.0 RW.0 GEDONGAN",
                    "no_telp_pelapor": "6281232470787",
                    "keterangan_pelapor": "MUTASI_K (G9923020188394:. ) - token gagal layar periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020104285",
                    "waktu_lapor": "01/02/2023 13:36:45",
                    "waktu_response": "01/02/2023 13:40:11",
                    "waktu_recovery": "01/02/2023 13:43:33",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL SOEKARNO HATTA No.450 RT.0 RW.0 BATUNUNGGA",
                    "no_telp_pelapor": "6289694049277",
                    "keterangan_pelapor": "Token Gagal di Reload\\nPIC Arief 089694049277",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020104287",
                    "waktu_lapor": "01/02/2023 13:37:17",
                    "waktu_response": "01/02/2023 13:50:48",
                    "waktu_recovery": "01/02/2023 17:09:59",
                    "durasi_response_time": 811,
                    "durasi_recovery_time": 11951,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Apriansyah",
                    "alamat_pelapor": "DS PRABUMULIH 2 No.",
                    "no_telp_pelapor": "6282377239855",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA BELITI"
                },
                {
                    "no_laporan": "K5423020104290",
                    "waktu_lapor": "01/02/2023 13:37:54",
                    "waktu_response": "01/02/2023 13:54:21",
                    "waktu_recovery": "01/02/2023 14:14:46",
                    "durasi_response_time": 987,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LALU AHAMAD FAOZAN",
                    "alamat_pelapor": "DN PAOK GADING No.0 RT.0 RW.0 SEDAU",
                    "no_telp_pelapor": "6285921355552",
                    "keterangan_pelapor": "Tidak bisa memasukkan pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020104292",
                    "waktu_lapor": "01/02/2023 13:37:59",
                    "waktu_response": "01/02/2023 13:39:44",
                    "waktu_recovery": "01/02/2023 13:42:05",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "JL JL DANAU POSO 6 BLK AA-06-22",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100518",
                    "waktu_lapor": "01/02/2023 13:38:22",
                    "waktu_response": "01/02/2023 13:43:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 33933251,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22102287798",
                    "nama_pelapor": "BP DARMAWAN ",
                    "alamat_pelapor": "JL WILIS ARUM   KK WILIS ARUM NO 9 BLOK IID RT-024 / RW-05 KEL CAMPUREJO KEC MOJOROTO KOTA KEDIRI",
                    "no_telp_pelapor": "6285749083933",
                    "keterangan_pelapor": "MUTASI_K (G9923020188352:KCT ) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 23.97 KWH NO METER 22102287798. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5423020104301",
                    "waktu_lapor": "01/02/2023 13:38:25",
                    "waktu_response": "01/02/2023 13:56:12",
                    "waktu_recovery": "01/02/2023 15:20:34",
                    "durasi_response_time": 1067,
                    "durasi_recovery_time": 5062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siska",
                    "alamat_pelapor": "KP JATAKE No. RT.1 RW.2 JATAKE",
                    "no_telp_pelapor": "6289661995147",
                    "keterangan_pelapor": "kwh eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020104302",
                    "waktu_lapor": "01/02/2023 13:38:25",
                    "waktu_response": "01/02/2023 13:39:14",
                    "waktu_recovery": "01/02/2023 13:59:13",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 1199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU. DINI ",
                    "alamat_pelapor": "JL JL RADEN SALEH II NO. 28 GANG 6  RT-14 / RW-03 KEL. CIKINI KEC. MENTENG JAKPUS ",
                    "no_telp_pelapor": "081291008896",
                    "keterangan_pelapor": "TGL 24/01/23 PENANGANAN GANGGUAN APP PRABAYAR ERROR OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 14023268338.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104304",
                    "waktu_lapor": "01/02/2023 13:38:41",
                    "waktu_response": "01/02/2023 13:40:08",
                    "waktu_recovery": "01/02/2023 13:42:19",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "KP RANCA SERDANG No. RANCA IYUH",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104305",
                    "waktu_lapor": "01/02/2023 13:38:46",
                    "waktu_response": "01/02/2023 13:53:52",
                    "waktu_recovery": "01/02/2023 14:32:50",
                    "durasi_response_time": 906,
                    "durasi_recovery_time": 2338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": "PR GRIYA SINDANG MULYA INDAH BLOK K NO.11 KEL SINDANG MULYA KEC CIBARUSA KAB BEKASI, DEKAT MASJID ",
                    "no_telp_pelapor": "081311412227",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . PELANGGAN DENGAN ID METER 45087401399 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN. PADA DATA AP2T NO REG DIBATALKAN. PTL PADAM. PELANGGAN INGI DIKONFIRMASI TERKAIT TS P2TL. UPDATE LAPOR: CC.54.THENU PUKUL 14:03 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104307",
                    "waktu_lapor": "01/02/2023 13:39:09",
                    "waktu_response": "01/02/2023 13:39:52",
                    "waktu_recovery": "01/02/2023 13:42:26",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "PR MILANO 17 NO.17 No.",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104308",
                    "waktu_lapor": "01/02/2023 13:39:40",
                    "waktu_response": "01/02/2023 13:41:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 33933365,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "RUKO TAMBUN CITY BLOK E3- E5  KEL TAMBUN KEC TAMBUN UTARA KAB BEKASI.ACUAN HALTE MEATLAND",
                    "no_telp_pelapor": "02189510087",
                    "keterangan_pelapor": "MUTASI_K (G9923020188376:vkrn) - PELANGGAN GAGAL INPUT TOKEN  SETELAH UPGRADE VKRN 43 ( PTL  TIDAK PADAM ) SISA= 51.67 KWH NO TOKEN= 05675191099336598089",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020104310",
                    "waktu_lapor": "01/02/2023 13:39:46",
                    "waktu_response": "01/02/2023 13:56:26",
                    "waktu_recovery": "01/02/2023 15:20:46",
                    "durasi_response_time": 1000,
                    "durasi_recovery_time": 5060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "stenly",
                    "alamat_pelapor": "JL PEMBANGUNAN No. RT.3 RW.5 PORIS PLAW",
                    "no_telp_pelapor": "628974389492",
                    "keterangan_pelapor": "saat peng omputan data selalau timbul tulisan gagal di layar dg no aidipel 546106411526",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5123020100886",
                    "waktu_lapor": "01/02/2023 13:40:01",
                    "waktu_response": "01/02/2023 13:44:19",
                    "waktu_recovery": "01/02/2023 16:13:11",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 8932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M.NURDIN",
                    "alamat_pelapor": "JL MI MIFTAH US SAHADA KP GAGA RAWA GATEL NO.- RT-5 RW-7 KEL GAGA KEC CIPONDOH KOTA TANGERANG/BLKG CLUSTER PANDAN ",
                    "no_telp_pelapor": "081287404442",
                    "keterangan_pelapor": "MOHON BANTU GESER TIANG KARENA ADA RENOVASI UNTUK AKSES JALAN. / TERKAIT K5323012300228 BELUM DISURVEY ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104313",
                    "waktu_lapor": "01/02/2023 13:40:08",
                    "waktu_response": "01/02/2023 14:47:39",
                    "waktu_recovery": "01/02/2023 15:26:35",
                    "durasi_response_time": 4051,
                    "durasi_recovery_time": 2336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "JL RAYA CACING KM 1,5",
                    "no_telp_pelapor": "085161484221",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SETEMPAT APP HILANG . PELANGGAN TINDAK  BERSEDIA MELENGKAPI SURAT KETERANGAN HILANG DARI KEPOLISIAN . PLN 123  TELAH  MENJELASKAN SESUAI DENGAN KETENTUAN  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104317",
                    "waktu_lapor": "01/02/2023 13:40:26",
                    "waktu_response": "01/02/2023 13:50:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 620,
                    "durasi_recovery_time": 33932819,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "erni sanggareani",
                    "alamat_pelapor": "JL PAMIKUL BAWAH No. RT.2 RW.17 TEGAL GUND",
                    "no_telp_pelapor": "6283862439539",
                    "keterangan_pelapor": "MUTASI_K (G9923020188365:mcb jepret ) - mohon bantuan nya listrik padam, mcb jepret terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5223020101004",
                    "waktu_lapor": "01/02/2023 13:40:40",
                    "waktu_response": "01/02/2023 13:42:47",
                    "waktu_recovery": "01/02/2023 14:27:17",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 2670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "79710",
                    "nama_pelapor": "IBU DESTI",
                    "alamat_pelapor": "JL.MELATI BUNTU RT03/03 NO.26 RT 03/03 KEL HARJAMUKTI CIMANGGIS DEPOK JAWA BARAT. ACUAN LOKASI RUMAH DEPAN TKW. RUMAHNYA SAMPING WARUNG SOTO BU ARIE\\nDENGAN NO: K5423011604746, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d \\n1X6 JAM. ",
                    "no_telp_pelapor": "085694288552",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 11/01/2023 TELAH DILAKUKAN SURVEY OLEH PETUGAS TERKAIT PENGAJUAN PROSES GESER TIANG. DAN DIINFORMASIKAN AKAN DIINFORMASIKAN BIAYA PROSES TERSEBUT NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUTNYA.PELANGGAN PERNAH LAPOR \\nDENGAN NO: K5423012304677 DAN K5423011604746, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.  PELANGGAN MEMINTA SEGERA DITINDAK LANJUTI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104326",
                    "waktu_lapor": "01/02/2023 13:41:46",
                    "waktu_response": "01/02/2023 14:56:35",
                    "waktu_recovery": "01/02/2023 15:00:55",
                    "durasi_response_time": 4489,
                    "durasi_recovery_time": 260,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IKA",
                    "alamat_pelapor": "JL PER KOPI PERMAI NO B1 RT 3/1 KEL CISEUREUH KEC PURWAKARTA KAB PURWAKARTA ",
                    "no_telp_pelapor": "08122338609",
                    "keterangan_pelapor": "MOHON TINDAK LAJUT PELANGGAN INFORMASIKAN BAHWA INGIN MEMBANGUN RUMAH NAMUN ADA TIANG LISTRIK DI TANAH YANG AKAN DIBANGUN DAN PELANGGAN MENGINGINKAN UNTUK DI PINDAHKAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104327",
                    "waktu_lapor": "01/02/2023 13:41:59",
                    "waktu_response": "01/02/2023 14:01:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1144,
                    "durasi_recovery_time": 33932202,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suminah",
                    "alamat_pelapor": "JL MAYOR ALIAYANG DESA KAPUR No.",
                    "no_telp_pelapor": "6285899292362",
                    "keterangan_pelapor": "MUTASI_K (G9923020188378:tidak bisa isi token) - tdk bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020104329",
                    "waktu_lapor": "01/02/2023 13:42:15",
                    "waktu_response": "01/02/2023 13:43:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 33933278,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Albrian Tallas",
                    "alamat_pelapor": "DS NAIBONAT No. RT.7 RW.3",
                    "no_telp_pelapor": "6282188296288",
                    "keterangan_pelapor": "MUTASI_K (G9923020188351:mohon di cek petugas yantek) - METERAN PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020104330",
                    "waktu_lapor": "01/02/2023 13:42:22",
                    "waktu_response": "01/02/2023 14:07:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1521,
                    "durasi_recovery_time": 33931802,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wirna hubu",
                    "alamat_pelapor": "camar buha blok B",
                    "no_telp_pelapor": "6285298829228",
                    "keterangan_pelapor": "MUTASI_K (G9923020188386:untuk dicek) - Kilometer MCB hangus.tolong!!!!",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO UTARA"
                },
                {
                    "no_laporan": "K5423020104333",
                    "waktu_lapor": "01/02/2023 13:42:42",
                    "waktu_response": "01/02/2023 13:45:11",
                    "waktu_recovery": "01/02/2023 14:26:40",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 2489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "163889",
                    "nama_pelapor": "IBU MARMI",
                    "alamat_pelapor": "JL RAWA SIMPRUG NO 34 RT 04/05 KEL GROGOL SELATAN KEC KEBAYORAN LAMA JAKSEL// ACUAN : MASJID AL MARUF",
                    "no_telp_pelapor": "081214021345",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN TIDAK BERKURANG) SEJAK 2 HARI LALU KEMARIN TGL 31/01/23 ( PTL TIDAK PADAM ). ID METER 14203464772.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K3223020100245",
                    "waktu_lapor": "01/02/2023 13:42:42",
                    "waktu_response": "01/02/2023 14:09:28",
                    "waktu_recovery": "01/02/2023 20:08:32",
                    "durasi_response_time": 1606,
                    "durasi_recovery_time": 21544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMRAN",
                    "alamat_pelapor": "JL DG HAYO NO 49 RT 2 RW 2 KEL BITOA KEC MANGGALA KOTA MAKASSAR",
                    "no_telp_pelapor": "81340179518",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH TGL 01/2/2023 PUKUL 09.00/10.00 WITA, PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO IDPEL 321209506249 & NIK 7371122212700005",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020104335",
                    "waktu_lapor": "01/02/2023 13:43:04",
                    "waktu_response": "01/02/2023 13:45:10",
                    "waktu_recovery": "01/02/2023 13:47:30",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "JL JL KLP HYBRIDA UTR 7 GC-05-07",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104336",
                    "waktu_lapor": "01/02/2023 13:43:18",
                    "waktu_response": "01/02/2023 13:46:21",
                    "waktu_recovery": "01/02/2023 14:52:15",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 3954,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TENDRI ",
                    "alamat_pelapor": "JL NASKAH LR OGAN NO - RT - RW - KEL - KEC - ILIR TIMUR 2 PALEMBANG SAMPING KUBURAN ",
                    "no_telp_pelapor": "081286867716",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ISI TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM ) SISA : 149.43  KWH . NO TOKEN : 3881 2838 1634 7080 6679 CC.14.VERAWATI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020104337",
                    "waktu_lapor": "01/02/2023 13:43:12",
                    "waktu_response": "01/02/2023 13:45:16",
                    "waktu_recovery": "01/02/2023 14:04:40",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 1164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ratna",
                    "alamat_pelapor": "kp.tanjakan rt04 rw 02",
                    "no_telp_pelapor": "6289505965203",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104341",
                    "waktu_lapor": "01/02/2023 13:43:29",
                    "waktu_response": "01/02/2023 13:45:21",
                    "waktu_recovery": "01/02/2023 13:47:37",
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "PR GRH GADING SRPNG CRG GGS4 No.02 CURUG",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104344",
                    "waktu_lapor": "01/02/2023 13:43:44",
                    "waktu_response": "01/02/2023 13:49:06",
                    "waktu_recovery": "01/02/2023 13:59:25",
                    "durasi_response_time": 322,
                    "durasi_recovery_time": 619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma Dwi Mulyaningsih",
                    "alamat_pelapor": "JL KRAKATAU 4 RT.4 RW.1 KARANGTEMP",
                    "no_telp_pelapor": "6282138283387",
                    "keterangan_pelapor": "Selamat siang \\nMenanyakan untuk tagihan pembayaran kompensasi UJL jatuh tempo/migrasi listrik ini untuk apa ya? \\npembayaran kompensasi UJL ini tiap bulan atau 1 kali saat migrasi?\\n\\nMohon penjelasan \\nterimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5323020100524",
                    "waktu_lapor": "01/02/2023 13:43:54",
                    "waktu_response": "01/02/2023 15:03:43",
                    "waktu_recovery": "01/02/2023 15:55:40",
                    "durasi_response_time": 4789,
                    "durasi_recovery_time": 3117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIRA",
                    "alamat_pelapor": "JL. CISARANTEN KULON RT.01 RW.04, CISARANTEN KULON, ARCAMANIK, KOTA BANDUNG, JAWA BARAT",
                    "no_telp_pelapor": "085266777935",
                    "keterangan_pelapor": "PERMOHONAN PB BELUM ADA REALISASI DGN NO REGISTRASI 5357112129118. PEMBAYARAN PADA TGL 20/1/23. DAN PADA APLIKASI SUDAH SAMPAI PDL AWAL PERTGL 2/1/23. MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020104346",
                    "waktu_lapor": "01/02/2023 13:43:52",
                    "waktu_response": "01/02/2023 13:45:32",
                    "waktu_recovery": "01/02/2023 13:47:46",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE KAMINO No.03 GD SERPONG",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104347",
                    "waktu_lapor": "01/02/2023 13:43:53",
                    "waktu_response": "01/02/2023 13:54:06",
                    "waktu_recovery": "01/02/2023 15:01:42",
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 4056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sari Puji Aryanti",
                    "alamat_pelapor": "KP CIJAMBE SUKADAMAI No. RT.7 RW.4 CIKARANG S",
                    "no_telp_pelapor": "6285893162978",
                    "keterangan_pelapor": "saya sudah mengajukan kenaikan daya sejak tgl 28 januari'23, tapi sampai hari ini belum ada perubahan, sedangkan kondisinya token saya sudah mau habis & sudah susah untuk input nomer tiketnya (error) & sudah hampir 1 mg ini setiap sore lampu d rumah selalu redup, mohon untuk bisa segera d tindak lanjuti, tks... ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104349",
                    "waktu_lapor": "01/02/2023 13:44:10",
                    "waktu_response": "01/02/2023 13:45:43",
                    "waktu_recovery": "01/02/2023 13:47:56",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "JL GRIYA SERPONG ASRI BLK F4 No. RT.1 RW.5",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100525",
                    "waktu_lapor": "01/02/2023 13:44:10",
                    "waktu_response": "01/02/2023 14:21:43",
                    "waktu_recovery": "01/02/2023 14:52:49",
                    "durasi_response_time": 2253,
                    "durasi_recovery_time": 1866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000113801",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL SELAKOPI KMP BTN BLOK D NO 11 KEL SINDANG BARANG KEC BOGOR BARAT KOTA BOGOR ",
                    "no_telp_pelapor": "02518362112",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AKHIR PLN TGL 31/01/2023 = 49875 ST AKHIR PELANGGAN TGL 01/02/2023 = 49094 REKENING BELUM DILUNASI. PERSIL DIHUNI. KONDISI APP MUDAH DIJANGKAU. PETUGAS CATER TIDAK DIKETAHUI DATANG TIDAKNYA. IDPEL 538312133075",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5523020100542",
                    "waktu_lapor": "01/02/2023 13:44:38",
                    "waktu_response": "01/02/2023 13:59:07",
                    "waktu_recovery": "01/02/2023 14:16:38",
                    "durasi_response_time": 869,
                    "durasi_recovery_time": 1051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "JL SUKA JAYA RT-5 / RW-1 NO - KEL JELAMBAR BARU KEC GROGOL PETAMBURAN JAKARTA BARAT DKI JAKARTA ",
                    "no_telp_pelapor": "087830551302",
                    "keterangan_pelapor": "1 APP PRABAYAR  ( TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. APP TERTERA USED .\\nSISA PULSA :96.92 KWH \\nNO TOKEN : 49436506708848466398",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5523020100543",
                    "waktu_lapor": "01/02/2023 13:44:41",
                    "waktu_response": "01/02/2023 13:46:28",
                    "waktu_recovery": "01/02/2023 18:24:03",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 16655,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "JL PULAU NANGKA RT 02 RW 02 KEL RAWA BUAYA KEC CENGKARENG KOTA JAKBAR LOKASI: DEKAT MUSHOLLA HIDAYATUL KHOIRIYAH",
                    "no_telp_pelapor": "087884832681",
                    "keterangan_pelapor": "TGL 12/01/2023  REK JANUARI 2023 TELAH DILUNASI VIA BANK MANDIRI, NAMUN TGL 01/02/2023 ATAS INFO PELANGGAN DILAKUKAN PENYEGELAN. MOHON PENGECEKAN DAN TINDKALANJUT. PELANGGAN MENGHUBUNGI KEMBALI DAN BELUM ADA TINDAK LANJUT HINGGA SAAT INI. CC.54.MARTA.LC (14:08 ID TIKET 12G07UZ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5223020101014",
                    "waktu_lapor": "01/02/2023 13:45:26",
                    "waktu_response": "01/02/2023 13:47:28",
                    "waktu_recovery": "01/02/2023 15:43:57",
                    "durasi_response_time": 122,
                    "durasi_recovery_time": 6989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI AISYAH",
                    "alamat_pelapor": "JL CABE IV NO 64A RT-1 / RW-6 KEL PONDOK CABE ILIR KEC PAMULANG TANGSEL ",
                    "no_telp_pelapor": "6281532714338",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA. PADA TGL 25/01/2023 PELANGGAN DIDATANGI PETUGAS DAN DIBERIKAN SURAT PEMUTUSAN NAMUN KETIKA AKAN DILAKUKAN PEMBAYARAN REKENING BULAN JANUARI 2023 TSB SUDAH TERBAYARKAN, MOHON PELANGGAN DIHUBUNGI PERIHAL TSB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104354",
                    "waktu_lapor": "01/02/2023 13:45:18",
                    "waktu_response": "01/02/2023 13:57:58",
                    "waktu_recovery": "01/02/2023 14:21:48",
                    "durasi_response_time": 760,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad muttakin",
                    "alamat_pelapor": "Jl. Bebedilan No.10",
                    "no_telp_pelapor": "6289617377460",
                    "keterangan_pelapor": "kWh non token rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K2323020100158",
                    "waktu_lapor": "01/02/2023 13:45:43",
                    "waktu_response": "01/02/2023 13:48:32",
                    "waktu_recovery": "01/02/2023 15:55:54",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 7642,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14263268220",
                    "nama_pelapor": "BPK VALEN",
                    "alamat_pelapor": "JL INTAN RAYA PR RIMOR MADANI BINA MURNI  BLOK B NO 21 RT-5 KEL LOKTABAT UTARA KEC BANJARBARU UTARA  KOTA BANJARBARU ",
                    "no_telp_pelapor": "81253316575",
                    "keterangan_pelapor": "MOHON BANTUAN DAN TINDAKLANJUT,INFORMASI DARI PELANGGAN,PADA HARI INI SEGEL KWH METER BERKARAT DAN TERLEPAS DARI KWH METER ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020104357",
                    "waktu_lapor": "01/02/2023 13:45:51",
                    "waktu_response": "01/02/2023 13:47:35",
                    "waktu_recovery": "01/02/2023 13:59:06",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 691,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daryanto",
                    "alamat_pelapor": "JL MAYJEN DI PANJAITAN No.19 RT.1 RW.1 KARTOHARJO",
                    "no_telp_pelapor": "6285733537117",
                    "keterangan_pelapor": "entri pulsa gagal, minta tlong di cek, barang kali perlu KCT",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5523020100546",
                    "waktu_lapor": "01/02/2023 13:46:02",
                    "waktu_response": "01/02/2023 13:48:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 33932945,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AGUSTINUS JAL ",
                    "alamat_pelapor": "JL MENUJU ANFOA SELATAN NO :- DS KUANIKI RT-7 / RW-3 KEC TAKARI KAB KUPANG ",
                    "no_telp_pelapor": "082144839486",
                    "keterangan_pelapor": "MUTASI_K (G9923020188357:tlg di cek ke lokasi pelanggan) - 1 APP PRABAYAR TERTERA GAGAL . TIDAK BISA MEMASUKKAN PULSA. (PTL TIDAK PADAM)SISA PLS = 305 KWH \\nNO TOKEN : 1533 9516 3173 3874 7654 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020104359",
                    "waktu_lapor": "01/02/2023 13:46:02",
                    "waktu_response": "01/02/2023 14:09:56",
                    "waktu_recovery": "01/02/2023 14:11:41",
                    "durasi_response_time": 1434,
                    "durasi_recovery_time": 105,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BERNADUS JAUN",
                    "alamat_pelapor": "Dusun 3 Desa Singura",
                    "no_telp_pelapor": "6282213517980",
                    "keterangan_pelapor": "gagal memasukkan token listrik yang dibeli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARIGI"
                },
                {
                    "no_laporan": "K5423020104361",
                    "waktu_lapor": "01/02/2023 13:46:07",
                    "waktu_response": "01/02/2023 13:50:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33932813,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kamaluddin",
                    "alamat_pelapor": "JL TIRTA SAWITTO No.0 RT.0 RW.0 MACINNAE",
                    "no_telp_pelapor": "6285242132077",
                    "keterangan_pelapor": "MUTASI_K (G9923020188398:PELAYANAN GANGGUAN ) - sdh beli token, tetapi tdk dapat di input di kwh meter, tertera gagal di display kwh. mohon bantuan petugas untuk segera kelokasi, karena kondisi listrik padam. tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWITTO"
                },
                {
                    "no_laporan": "K5223020101015",
                    "waktu_lapor": "01/02/2023 13:46:26",
                    "waktu_response": "01/02/2023 13:48:13",
                    "waktu_recovery": "01/02/2023 14:06:11",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 1078,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1451046",
                    "nama_pelapor": "BP WINDU",
                    "alamat_pelapor": "JALAN KARANGSARI GANG SALYA NO. 1 DENPASAR. BR. BATUPARAS, DESA PADANGSAMBIAN KAJA, DENPASAR BARAT, DENPASAR 80117",
                    "no_telp_pelapor": "081805520464",
                    "keterangan_pelapor": "TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK SUDAH DILUNASI TGL 29/01/2023. PTL MINTA DISAMBUNG KEMBALI.",
                    "media": "Email",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104370",
                    "waktu_lapor": "01/02/2023 13:47:29",
                    "waktu_response": "01/02/2023 13:48:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 33932966,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Noh Elkana Lay",
                    "alamat_pelapor": "DS NUNKURUS KEC.KUPANG TIMUR KAB.KAB KUPANG No.0 RT. RW.",
                    "no_telp_pelapor": "6285333874015",
                    "keterangan_pelapor": "MUTASI_K (G9923020188358:tlg di cek ke lokasi pelanggan) - kwh meter eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020104371",
                    "waktu_lapor": "01/02/2023 13:47:31",
                    "waktu_response": "01/02/2023 13:51:41",
                    "waktu_recovery": "01/02/2023 14:00:12",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Berlin",
                    "alamat_pelapor": "JL KAPTEN TENDEAN No.0",
                    "no_telp_pelapor": "6281288801919",
                    "keterangan_pelapor": "Tolong gantikan kabel meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020104374",
                    "waktu_lapor": "01/02/2023 13:47:40",
                    "waktu_response": "01/02/2023 13:48:56",
                    "waktu_recovery": "01/02/2023 14:05:54",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad nurbadri",
                    "alamat_pelapor": "JL KADU BITUNG TGR",
                    "no_telp_pelapor": "6289637279916",
                    "keterangan_pelapor": "input kode token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104379",
                    "waktu_lapor": "01/02/2023 13:48:23",
                    "waktu_response": "01/02/2023 13:50:41",
                    "waktu_recovery": "01/02/2023 15:29:19",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 5918,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "83182",
                    "nama_pelapor": "BP INDRA KUSUMA PUTRA ",
                    "alamat_pelapor": "JL KARANG ANYAR RT2/RW5 NO 16 KEL PISANGAN BARU KEC MATRAMAN KOTA JAKTIM",
                    "no_telp_pelapor": "081280310412",
                    "keterangan_pelapor": "\\nTGL 31/01/23 PELANGGAN TELAH MELAKUAKN PEMBAYARAN UNTUK PENGAJUAN PROSES PINDAH APP DENGAN NO REG 5413032008196  .NAMUN HINGGA SAAT INI BELUM ADA REALISASI . PELANGGAN MENGINGINKAN AGAR APP SEGERA DIPINDAH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020104380",
                    "waktu_lapor": "01/02/2023 13:48:30",
                    "waktu_response": "01/02/2023 13:55:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 414,
                    "durasi_recovery_time": 33932541,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dika Sanjaya",
                    "alamat_pelapor": "DN BR. PANDE, KEDIRI No.",
                    "no_telp_pelapor": "6287861888252",
                    "keterangan_pelapor": "MUTASI_K (G9923020188366:teknik) - tdk bisa masukan token listrik karena lama tdk diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABANAN"
                },
                {
                    "no_laporan": "K5423020104382",
                    "waktu_lapor": "01/02/2023 13:48:36",
                    "waktu_response": "01/02/2023 14:19:20",
                    "waktu_recovery": "01/02/2023 15:05:55",
                    "durasi_response_time": 1844,
                    "durasi_recovery_time": 2795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMANANDUNG",
                    "alamat_pelapor": "JL RAYA CIANGSANA PABUARAN WETAN KP CIANGSANA RT 2/5  NO 27 KEL CIANGSANA KEC GUNUNG PUTRI KAB BOGOR. DEPAN GG H. ASTARI /SEBERANG TUKANG KAYU KUSEN ",
                    "no_telp_pelapor": "08976394323",
                    "keterangan_pelapor": "TGL 20/1/2023 BP DAN STROOM AWAL PROSES PB (B1T/1300 VA) DENGAN NO REG 5386512166149 DAN 5386512166148 TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TGL 24/1/2023 STATUS PADA AP2T PDL AWAL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5523020100551",
                    "waktu_lapor": "01/02/2023 13:48:51",
                    "waktu_response": "01/02/2023 14:04:25",
                    "waktu_recovery": "01/02/2023 14:16:23",
                    "durasi_response_time": 934,
                    "durasi_recovery_time": 718,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119857447",
                    "nama_pelapor": "BP PUTU KRISNA ",
                    "alamat_pelapor": "BR BALE AGUNG DS BUNGBUNGAN KEC BANJARANGKAN KAB KLUNGKUNG : A.N BP NENGAH ARYA ",
                    "no_telp_pelapor": "081994078024",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR , DENGAN ALASAN : RUMAH SUDAH SELESAI (PASKA RENOVASI). INFO PELANGGAN, PETUGAS MENYARAKAN YBS UNTUK MELAPOR KEMBALI, DAN TIDAK DIKENAKAN BIAYA KEMBALI KARENA SUDAH MELAKUKAN PEMBAYARAN PEMINDAHAN YG PERTAMA KAL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020104384",
                    "waktu_lapor": "01/02/2023 13:49:03",
                    "waktu_response": "01/02/2023 13:50:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 33932814,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fahmi",
                    "alamat_pelapor": "JL KURMA No.40 RT.8 RW.3 TUA TUNU I",
                    "no_telp_pelapor": "6283839394942",
                    "keterangan_pelapor": "MUTASI_K (G9923020188512:cek yantek) - pemasangan kabek meteran sumur bor, terlalu rendah lewat samping rumah pak Amirudin/Sepriyanto, khawatir bahaya kena orang dan seng.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020104385",
                    "waktu_lapor": "01/02/2023 13:49:03",
                    "waktu_response": "01/02/2023 13:58:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 563,
                    "durasi_recovery_time": 33932359,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daryanto",
                    "alamat_pelapor": "JL MT HARYONO No.001 RT. 0 RW. 0 JATIREJO",
                    "no_telp_pelapor": "6285733537117",
                    "keterangan_pelapor": "entri token gagal, mungkin perlu kode KCT, Minta tlng di cek pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020104386",
                    "waktu_lapor": "01/02/2023 13:49:11",
                    "waktu_response": "01/02/2023 13:49:34",
                    "waktu_recovery": "01/02/2023 13:50:30",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. MUHAMAD B",
                    "alamat_pelapor": "JL TANJUNGPURA No. RT.5 RW.5 PEGADUNGAN",
                    "no_telp_pelapor": "6289562627583",
                    "keterangan_pelapor": "pengajuan meter token..",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5323020100528",
                    "waktu_lapor": "01/02/2023 13:49:15",
                    "waktu_response": "01/02/2023 13:51:41",
                    "waktu_recovery": "01/02/2023 14:22:43",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 1862,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000072241",
                    "nama_pelapor": "IBU TASYA ",
                    "alamat_pelapor": "KP GENTONG     NO     225  RT-003 / RW-07  KEL PASIR HALANG KEC SUKARAJA KAB SUKABUMI  ",
                    "no_telp_pelapor": "02517544618",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN GANGGUAN ,  PETUGAS SUDAH DATANG DAN MENYAMBUNG LANGSUNG   NAMUN BELUM ADA TINDAK LANJUT . PTL  NYALA.  DIBERIKAN BA    . MOHON DIBANTU DAN KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAJA"
                },
                {
                    "no_laporan": "K5423020104387",
                    "waktu_lapor": "01/02/2023 13:49:18",
                    "waktu_response": "01/02/2023 13:55:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 33932544,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nofrits Dipan",
                    "alamat_pelapor": "depan Alfamidi tatelu, pertigaan ",
                    "no_telp_pelapor": "6281543214982",
                    "keterangan_pelapor": "MUTASI_K (G9923020188367:gangguan) - pulsa listrik tidak bisa masuk. gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AIRMADIDI"
                },
                {
                    "no_laporan": "K5423020104388",
                    "waktu_lapor": "01/02/2023 13:49:27",
                    "waktu_response": "01/02/2023 13:51:42",
                    "waktu_recovery": "01/02/2023 16:17:04",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 8722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ILMI",
                    "alamat_pelapor": "JL KARET BELAKANG NO 17 - RT-8 / RW-7 KEL KARET KUNINGAN KEC SETIABUDI KOTA JAKSEL // DEKAT SMK DARUL ULUM ",
                    "no_telp_pelapor": "082112488996",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER SR TETANGGA YBS DIKARENAKAN RENOVASI. PEMOHON SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104389",
                    "waktu_lapor": "01/02/2023 13:49:19",
                    "waktu_response": "01/02/2023 13:57:39",
                    "waktu_recovery": "01/02/2023 14:36:43",
                    "durasi_response_time": 500,
                    "durasi_recovery_time": 2344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUJI",
                    "alamat_pelapor": "JL JL.TERATAI RT.007/RW.001, PUHTI, KARANGJATI, KAB. NGAWI, JAWA TIMUR",
                    "no_telp_pelapor": "082118508500",
                    "keterangan_pelapor": "TGL 25/01/2023 PEMBAYARAN PROSES PB (B1T / 1300 VA) DENGAN NO AGENDA 515049912301248684 DAN NO REG 5150412135226. TGL 30/01/2023 STATUS AP2T PEMBATALAN PERMOHONAN, PELANGGAN TIDAK MERASA MELAKUKAN PEMBATALAN DAN MENGINGINKAN AGAR DILAKUKAN REALISASI SECEPATNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5423020104390",
                    "waktu_lapor": "01/02/2023 13:49:26",
                    "waktu_response": "01/02/2023 14:29:10",
                    "waktu_recovery": "01/02/2023 15:06:09",
                    "durasi_response_time": 2384,
                    "durasi_recovery_time": 2219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022625066",
                    "nama_pelapor": "BP SUDARMAJI",
                    "alamat_pelapor": "JL PALEM RAYA KK GRY ALAM SENTOSA BLOK  X15 NO 2 KEL PASIR ANGIN KEC CILEUNGSI KAB BOGOR (DEKAT SD CINYOSOK 02)",
                    "no_telp_pelapor": "081381780122",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER : 14022625066 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2PST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! (PTL TIDAK PADAM). SISA 20 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5323020100529",
                    "waktu_lapor": "01/02/2023 13:49:35",
                    "waktu_response": "01/02/2023 14:04:24",
                    "waktu_recovery": "01/02/2023 14:05:23",
                    "durasi_response_time": 889,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TATA SUTARYA",
                    "alamat_pelapor": "JL ARUM SARI 1 NO.8 RT 1 RW 12 KEL BABAKAN SARI KEC KIARACONDONG KOTA BANDUNG ",
                    "no_telp_pelapor": "0811217272",
                    "keterangan_pelapor": "MOHON BANTU KONFIRMASI PELANGGAN UNTUK INFO NO IDPEL A.N \\nTATA SUTARYA DAYA 1300VA TARIF RUMANG TINGGAL. BERALAMAT JL ARUM SARI 1 NO.8 RT 1 RW 12 KEL BABAKAN SARI KEC KIARACONDONG KOTA BANDUNG. KARENA DI KWH METER SUDAH TIDAK LAGI TERPASANG DAN TIDAK ADA STRUK PEMBAYARAN SEBELUMNYA/CC.53.NIA PKL 14.00 PELANGGAN MENGHUBUNGI KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020104391",
                    "waktu_lapor": "01/02/2023 13:49:45",
                    "waktu_response": "01/02/2023 13:50:58",
                    "waktu_recovery": "01/02/2023 14:34:03",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 2585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU JESSI",
                    "alamat_pelapor": "PR BSD SEKTOR 12 JL SATRA KENCANA I BL V NO. 36 KEL CIATER KEC SERPONG KOTA TANGERANG SELATAN ",
                    "no_telp_pelapor": "081284732477",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES UBAH NAMA SUSILOWATI MENJADI CESSY DIKARENAKAN ADA RENOVASI DENGAN ID PEL 546200562882. PEMOHON SEBAGAI PEMILIK BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104392",
                    "waktu_lapor": "01/02/2023 13:49:38",
                    "waktu_response": "01/02/2023 14:29:32",
                    "waktu_recovery": "01/02/2023 17:07:29",
                    "durasi_response_time": 2394,
                    "durasi_recovery_time": 9477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sony Septiana",
                    "alamat_pelapor": "PR CITRA GRAHA 3/SEI BELUMAI No.B8 RT.0 RW.0 DESA TANJU",
                    "no_telp_pelapor": "628116058282",
                    "keterangan_pelapor": "Nomor token yg dibeli tidak valid",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020104395",
                    "waktu_lapor": "01/02/2023 13:49:43",
                    "waktu_response": "01/02/2023 13:51:10",
                    "waktu_recovery": "01/02/2023 13:54:01",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "JL PER GRIYA SERPONG ASRI E-7-13",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104397",
                    "waktu_lapor": "01/02/2023 13:50:04",
                    "waktu_response": "01/02/2023 13:51:19",
                    "waktu_recovery": "01/02/2023 13:54:08",
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE SHEFFILD No.29 GD SERPONG",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104400",
                    "waktu_lapor": "01/02/2023 13:50:24",
                    "waktu_response": "01/02/2023 13:51:40",
                    "waktu_recovery": "01/02/2023 13:54:15",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "JL MAWADAH No. RT.0 RW.0 KELAPA DUA",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100531",
                    "waktu_lapor": "01/02/2023 13:50:30",
                    "waktu_response": "01/02/2023 13:55:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 33932549,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANANG",
                    "alamat_pelapor": "DUSUN KESAMBAHAN KAJA NO - DESA JATILUWIH KEC PENEBEL KAB TABANAN. ACUAN DEKAT KANDANG AYAM ",
                    "no_telp_pelapor": "085974015335",
                    "keterangan_pelapor": "MUTASI_K (G9923020188368:teknik) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 NO METER 32116493399  SISA TOKEN 194,24 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TABANAN"
                },
                {
                    "no_laporan": "K5423020104401",
                    "waktu_lapor": "01/02/2023 13:50:42",
                    "waktu_response": "01/02/2023 13:57:37",
                    "waktu_recovery": "01/02/2023 14:09:14",
                    "durasi_response_time": 415,
                    "durasi_recovery_time": 697,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JOE Jo",
                    "alamat_pelapor": "KP SARIPIN No.0 RT.3 RW.12 SUKANAGARA",
                    "no_telp_pelapor": "6281380144440",
                    "keterangan_pelapor": "pengisian token selalu gagal. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104403",
                    "waktu_lapor": "01/02/2023 13:50:46",
                    "waktu_response": "01/02/2023 13:51:51",
                    "waktu_recovery": "01/02/2023 13:54:23",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "PR MALIBU INLAND No.37",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104418",
                    "waktu_lapor": "01/02/2023 13:52:09",
                    "waktu_response": "01/02/2023 13:54:37",
                    "waktu_recovery": "01/02/2023 15:37:31",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 6174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh haryanto",
                    "alamat_pelapor": "JL BALAI DESA LAMA , KEL KADEMANGAN No.",
                    "no_telp_pelapor": "6281212400678",
                    "keterangan_pelapor": "Pengajuan tambah daya sudah 1 bulan, namun belum ada progress pemasangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104422",
                    "waktu_lapor": "01/02/2023 13:52:16",
                    "waktu_response": "01/02/2023 13:58:10",
                    "waktu_recovery": "01/02/2023 15:30:03",
                    "durasi_response_time": 354,
                    "durasi_recovery_time": 5513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harto Junarko",
                    "alamat_pelapor": "KP UJUNG HARAPAN No.0 RT.001 RW.01 K ABANG T",
                    "no_telp_pelapor": "6287787145690",
                    "keterangan_pelapor": "Listrik padam tiba tiba. sudah lebih dari 10 menit.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020104424",
                    "waktu_lapor": "01/02/2023 13:52:18",
                    "waktu_response": "01/02/2023 14:05:58",
                    "waktu_recovery": "01/02/2023 14:53:51",
                    "durasi_response_time": 820,
                    "durasi_recovery_time": 2873,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119297081",
                    "nama_pelapor": "BP EDI",
                    "alamat_pelapor": "JL KEMANG SRI RAYA NO 46 C KAV POLRI NO 48  RT-1 / RW-3 KEL JATI MAKMUR KEC PONDOKGEDE KOTA BEKASI > SEBELUM POM BENSIN SEBRANG INDOSAT",
                    "no_telp_pelapor": "085384480163",
                    "keterangan_pelapor": "TGL31/1/23  TUNGGAKAN REK  JAN 23 BERIKUT BK  TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SHUN TRIP ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104426",
                    "waktu_lapor": "01/02/2023 13:52:31",
                    "waktu_response": "01/02/2023 13:52:53",
                    "waktu_recovery": "01/02/2023 13:53:48",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 55,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DUAT",
                    "alamat_pelapor": "KP ALASTUA No. RT.1 RW.4 SEMANAN",
                    "no_telp_pelapor": "6289562627530",
                    "keterangan_pelapor": "limit pembatas PLN sering gagal fungsi..",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104431",
                    "waktu_lapor": "01/02/2023 13:53:01",
                    "waktu_response": "01/02/2023 14:15:14",
                    "waktu_recovery": "01/02/2023 15:16:49",
                    "durasi_response_time": 1333,
                    "durasi_recovery_time": 3695,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "JL MAKAM PAHLAWAN RT-1 / RW-6 NO 24 KEL PONDOK RAJEG KEC CIBINONG KAB BOGOR // DEKAT POM BENSIN PONDOK RAJEG",
                    "no_telp_pelapor": "082110633148",
                    "keterangan_pelapor": "\\nTGL 01/02/23 PELANGGAN DENGAN NO METER 56900096597 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN PADA DATA P2APST NO METER TSB TERTERA BLOCKING PEMBELIAN NAMUN APDA DATA AP2T TIDAK ADA TRANSAKSI TS ATAUPUN TAGIHAN LAINNYA. PTL HAMPIR PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104432",
                    "waktu_lapor": "01/02/2023 13:53:11",
                    "waktu_response": "01/02/2023 13:55:53",
                    "waktu_recovery": "01/02/2023 15:53:10",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 7037,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MANURUNG",
                    "alamat_pelapor": "JL PERSATUAN RT 4/1 NO.135 KP RUMBUT KEL PASIR GUNUNG SELATAN KEC CIMANGGIS KOTA DEPOK",
                    "no_telp_pelapor": "081213244441",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101850, TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104435",
                    "waktu_lapor": "01/02/2023 13:53:10",
                    "waktu_response": "01/02/2023 14:48:05",
                    "waktu_recovery": "01/02/2023 15:03:03",
                    "durasi_response_time": 3295,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Juwarto",
                    "alamat_pelapor": "PR QORYATUSSALAM C No.01 RT.0 RW.0 SUKMAJAYA",
                    "no_telp_pelapor": "6281210375151",
                    "keterangan_pelapor": "Sy barusan ngisi token nominal Rp1jt, kenapa di lauar meter muncul angka 220 (bukan angka kwh yg baru saya entry)?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020104439",
                    "waktu_lapor": "01/02/2023 13:53:39",
                    "waktu_response": "01/02/2023 14:37:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2626,
                    "durasi_recovery_time": 33930020,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SISKASARI",
                    "alamat_pelapor": "JL TANJUNG API2 PERUMAHAN BSA BLOK M NO. 7",
                    "no_telp_pelapor": "085369922808",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 27690, ST APP TGL 1/2/2023 = \\n27393. REK BELUM DILUNASI. RUMAH JARANG DIHUNI RUMAH BERPAGAR DAN DIKUNCI. PETUGAS TIDAK RUTIN DATANG. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020104441",
                    "waktu_lapor": "01/02/2023 13:53:54",
                    "waktu_response": "01/02/2023 13:54:48",
                    "waktu_recovery": "01/02/2023 14:53:56",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 3548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "212559",
                    "nama_pelapor": "BP YUSUF",
                    "alamat_pelapor": "JL VILLA MELATI MAS  RT 44/9 KEL JELUPANG KEC SERPONG UTARA TANGSEL ",
                    "no_telp_pelapor": "081287499516",
                    "keterangan_pelapor": "TGL 21/1/23  PEMBAYARAN DENGAN NO REGISTRASI 5662032005741 HINGGA SAAT INI BELUM ADA REALISASI PERGANTIAN APP EXIM.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100534",
                    "waktu_lapor": "01/02/2023 13:54:05",
                    "waktu_response": "01/02/2023 13:57:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 33932418,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AANG",
                    "alamat_pelapor": "KOS PELANGI JL SUMELAP KP CIKALANG GIRANG KEC TAWANG 0   RT-3 / RW-4 DS KAHURIPAN KOTA TASIKMALAYA  / SEBRANG CAFE 48 STREET ",
                    "no_telp_pelapor": "085222911255",
                    "keterangan_pelapor": "MUTASI_K (G9923020188372:ytk) - PELANGGAN MELAPORKAN SETIAP SORE SAMPAI BESOK PAGI PADAM DAN MENYALA DENGAN SENDIRINYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104446",
                    "waktu_lapor": "01/02/2023 13:54:01",
                    "waktu_response": "01/02/2023 13:57:39",
                    "waktu_recovery": "01/02/2023 15:50:50",
                    "durasi_response_time": 218,
                    "durasi_recovery_time": 6791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119240594",
                    "nama_pelapor": "BP SANNY/fysanny",
                    "alamat_pelapor": "BUKIT PAMULANG INDAH BLOK A20 NO 11 RT 005 RW 004 PAMULANG TIMUR, PAMULANG",
                    "no_telp_pelapor": "08995637887",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SEJAK 3HARI LALU. SESUAI INFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK SISA KWH 30.000.",
                    "media": "Instagram",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104447",
                    "waktu_lapor": "01/02/2023 13:54:10",
                    "waktu_response": "01/02/2023 13:59:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 308,
                    "durasi_recovery_time": 33932307,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIALI RINALDY LAELO",
                    "alamat_pelapor": "Jln yakonde",
                    "no_telp_pelapor": "6285244459574",
                    "keterangan_pelapor": "MUTASI_K (G9923020188395:ABE11) - Pohon tumbang kena jaringan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5423020104448",
                    "waktu_lapor": "01/02/2023 13:54:14",
                    "waktu_response": "01/02/2023 14:07:04",
                    "waktu_recovery": "01/02/2023 14:28:17",
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 1273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MANSUR",
                    "alamat_pelapor": "JL HUSAINI, UJONG BLANG, BANDA SAKTI, KOTA LHOKSEUMAWE, ACEH",
                    "no_telp_pelapor": "081264930093",
                    "keterangan_pelapor": "TGL 16/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE DENGAN NOMOR AGENDA 112209912301165912. TGL 16/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN SEBELUMNYA PETUGAS MENGHUBUNGI DAN MENGINFORMASIKAN SR KOSONG. SAAT INI PELANGGAN TELAH MENYEDIAKAN SR DAN MEMINTA SEGERA DILAKUKAN REALISASI.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP LHOKSEUMAWE"
                },
                {
                    "no_laporan": "K5323020100535",
                    "waktu_lapor": "01/02/2023 13:54:56",
                    "waktu_response": "01/02/2023 14:11:43",
                    "waktu_recovery": "01/02/2023 15:02:24",
                    "durasi_response_time": 1007,
                    "durasi_recovery_time": 3041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000696319",
                    "nama_pelapor": "IBU SUHARYATI",
                    "alamat_pelapor": "JL SEDERHANA NO 47   RT-2 / RW-10 KEL PASTEUR KEC SUKAJADI KOTA BANDUNG LOKASI DKT ARDAN FM ",
                    "no_telp_pelapor": "081320292721",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA STROM 14.16 KWH DENGAN NO ID PEL 01115797191",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020104453",
                    "waktu_lapor": "01/02/2023 13:55:32",
                    "waktu_response": "01/02/2023 14:04:48",
                    "waktu_recovery": "01/02/2023 14:18:45",
                    "durasi_response_time": 556,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "akim",
                    "alamat_pelapor": "Poros trans Sulawesi tikke depan toko Sahrul abadi",
                    "no_telp_pelapor": "6285248116704",
                    "keterangan_pelapor": "Token tidak dapat di input dengan keterangan peruksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASANGKAYU"
                },
                {
                    "no_laporan": "K5423020104455",
                    "waktu_lapor": "01/02/2023 13:55:55",
                    "waktu_response": "01/02/2023 14:04:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 499,
                    "durasi_recovery_time": 33932011,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RADIMIN",
                    "alamat_pelapor": "Jl. A. Yani No.30",
                    "no_telp_pelapor": "628879944444",
                    "keterangan_pelapor": "MUTASI_K (G9923020188391:pekerjaan tehnik ) - ncb lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K5423020104456",
                    "waktu_lapor": "01/02/2023 13:55:59",
                    "waktu_response": "01/02/2023 14:59:48",
                    "waktu_recovery": "01/02/2023 15:47:23",
                    "durasi_response_time": 3829,
                    "durasi_recovery_time": 2855,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL. KP KELAPA DUA   RT-1 / RW-2 NO 69 KEL. BOJONGGDE BOJONG GEDE KAB BOGOR //DEKAT ST BOJONG GEDE ",
                    "no_telp_pelapor": "081213056521",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN, PELANGGAN MELAPOR TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN.PADA DATA AP2T TERDAPAT ANGSURAN P2TL NAMUN YBS KEBERATAN UNTUK MELAKUKAN PEMBAYARAN TS P2TL DIKARENAKAN MERASA TIDAK PERNAH ADA MASALAH TERKAIT PENGGUNAAN LISTRIK.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020104460",
                    "waktu_lapor": "01/02/2023 13:56:38",
                    "waktu_response": "01/02/2023 13:59:38",
                    "waktu_recovery": "01/02/2023 18:09:29",
                    "durasi_response_time": 180,
                    "durasi_recovery_time": 14991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masykuri Muchlis",
                    "alamat_pelapor": "JL JL PENYELESAIAN TOMANG IV No.1 RT.8 RW.10",
                    "no_telp_pelapor": "628121021223",
                    "keterangan_pelapor": "hello Team PLN\\n\\nsejak desember kami mau melakukan pembayaran tidak bisa dengan nomor yg tertera diatas An.Winda Fitrianah Muchlis baik di kantor Pos atau via Tokopedia , kami mencoba membeli dgn cara Token tidak bisa membayar bulanan pun tidak bs.\\nsilahkan cek Attach dr kami Status Pascabayar tp sblm nya kami membayar secara token.\\n\\nMohon kiranya segera di selesaikan status No Pelanggan kami ini Pasca atau Pra Bayar\\n\\nTerima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104462",
                    "waktu_lapor": "01/02/2023 13:56:39",
                    "waktu_response": "01/02/2023 14:10:01",
                    "waktu_recovery": "01/02/2023 15:28:26",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 4705,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002297003",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "GG MASJID NO.48 RT-003 / RW-02 KEL CISALAK KEC SUKMAJAYA KOTA DEPOK ",
                    "no_telp_pelapor": "082122678027",
                    "keterangan_pelapor": "LEBIH TAGIH ,ST AK REK BULAN FEB 2023 : 63701  ST AK ACMT : 63701, ST APP TGL 01/02/23 = 63560. REKENING BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG \\nKEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K5423020104465",
                    "waktu_lapor": "01/02/2023 13:56:55",
                    "waktu_response": "01/02/2023 13:58:17",
                    "waktu_recovery": "01/02/2023 14:01:11",
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "JL JL SEMERU III K-13-12 KCR CPD",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104467",
                    "waktu_lapor": "01/02/2023 13:57:15",
                    "waktu_response": "01/02/2023 13:58:45",
                    "waktu_recovery": "01/02/2023 14:01:18",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ELVISTA No.36 GD SERPONG",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104472",
                    "waktu_lapor": "01/02/2023 13:57:35",
                    "waktu_response": "01/02/2023 13:59:02",
                    "waktu_recovery": "01/02/2023 14:01:24",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 142,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE PALMYRA No.01 GD SERPONG",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104473",
                    "waktu_lapor": "01/02/2023 13:57:36",
                    "waktu_response": "01/02/2023 14:02:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 33932139,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Shakira",
                    "alamat_pelapor": "Jl. Mataram No.22",
                    "no_telp_pelapor": "6285717307110",
                    "keterangan_pelapor": "MUTASI_K (G9923020188380:pulsa tdk bisa masuk) - pulsa tidak bisa masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5523020100559",
                    "waktu_lapor": "01/02/2023 13:57:42",
                    "waktu_response": "01/02/2023 14:24:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 33930806,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR ",
                    "alamat_pelapor": "JL MARZUKI 4 NO 49 KP JEMBATAN RT-15 / RW-12 KEL PENGGILINGAN KEC CAKUNG JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285709095988",
                    "keterangan_pelapor": "MUTASI_K (G9923020188506:urgent) - 1 APP PRABAYAR TERTERA GAGAL (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 295.00 NO TOKEN : 2466 7244 1500 9652 3225\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104477",
                    "waktu_lapor": "01/02/2023 13:58:01",
                    "waktu_response": "01/02/2023 14:18:39",
                    "waktu_recovery": "01/02/2023 14:54:40",
                    "durasi_response_time": 1238,
                    "durasi_recovery_time": 2161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN DESA BAHO MAKMUR DS I KEC BAHODOPI KAB MOROWALI SULAWESI TENGAH ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 14/04/22 PROSES PB 4 UNIT (R1MT 900 VA) DENGAN NO REG 3121112043719, 3121112043720, 3121112043721 DAN 3121112043722. TGL 14/04/22 BP DAN STROOM AWAL TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI STATUS PADA DATA AP2T TGL 28/06/22 PEREMAJAAN PDL  PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423013101812 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104478",
                    "waktu_lapor": "01/02/2023 13:58:12",
                    "waktu_response": "01/02/2023 13:59:13",
                    "waktu_recovery": "01/02/2023 14:01:32",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "JL KP PINANG RT 10/02 CIPONDOH",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104484",
                    "waktu_lapor": "01/02/2023 13:59:29",
                    "waktu_response": "01/02/2023 14:01:02",
                    "waktu_recovery": "01/02/2023 18:09:16",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 14894,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP NURUL",
                    "alamat_pelapor": "JL MASJID AL MUNAWAROH NO.15 RT13 / RW1, KEL TANJUNG DUREN SELATAN, KEC GROGOL PETAMBURAN, KOTA JAKARTA BARAT",
                    "no_telp_pelapor": "081282274482",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN ID PEL 543300465934 TERDAPAT TS KWH. SESUAI INFORMASI PELANGGAN, SPH HILANG DAN YBS MENGINGINKAN AGAR SPH DIKIRIMKAN KEMBALI KE ALAMAT EMAIL NURULHUD8729@GMAIL.COM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5523020100562",
                    "waktu_lapor": "01/02/2023 13:59:25",
                    "waktu_response": "01/02/2023 14:43:05",
                    "waktu_recovery": "01/02/2023 15:17:34",
                    "durasi_response_time": 2620,
                    "durasi_recovery_time": 2069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FIKA",
                    "alamat_pelapor": "JL BANYU URIP LOR GG 3-C NO 2-F KEL KUPANG KRAJAN RT 7 RW 7 KEC SAWAHAN KOTA SURABAYA PROV JATIM. LOKASI : DEKAT SEKOLAH",
                    "no_telp_pelapor": "6285840994022",
                    "keterangan_pelapor": "TGL 25/01/2023 PELAPORAN PELANGGAN PERIHAL: 1 APP MENGELUARKAN PERCIKAN API DAN ASAP. PTL DIPADAMKAN, PERBAIKAN DILAKUKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN TIDAK MENGETAHUI DI BERIKAN SURAT LAPORAN GANGGUAN ATAU TIDAK. MOHON AGAR PTL DAPAT DIPASANG SESUAI KETENTUAN. TERKAIT NO LAPOR : K5423012802046 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP EMBONG WUNGU"
                },
                {
                    "no_laporan": "K5423020104485",
                    "waktu_lapor": "01/02/2023 13:59:31",
                    "waktu_response": "01/02/2023 14:15:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 938,
                    "durasi_recovery_time": 33931356,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kristanto Yulian Firmansyah",
                    "alamat_pelapor": "RSUD Sidoarjo",
                    "no_telp_pelapor": "6281330503401",
                    "keterangan_pelapor": "MUTASI_K (G9923020188400:perlu cek) - Pemindahan Kabel Listrik ATM Mandiri yg menempel di gedung RSUD",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020104488",
                    "waktu_lapor": "01/02/2023 13:59:42",
                    "waktu_response": "01/02/2023 14:00:09",
                    "waktu_recovery": "01/02/2023 14:09:56",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 587,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01105459158",
                    "nama_pelapor": "BP HERU",
                    "alamat_pelapor": "JL. GG LISTRIK V DALAM RT-9 / RW-6 NO 28 KEL KWITANG KEC SENEN JAKPUS ACUAN LOKASI : APOTIK AMELIA",
                    "no_telp_pelapor": "081285921141",
                    "keterangan_pelapor": "TGL 22/01/23 PENANGANAN GANGGUAN PADA APP DIKARENAKAN RUSAK TERKAIT NO LAPOR G5423012205278 OLEH PETUGAS DAN DIBERIKAN SURAT BERITA ACARA DENGAN NO LG 193855. DAN PENANGANAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.MOHON SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN. CC.54.NOVIANTIE PK 14:01 BELUM ADA TINDAKLANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104489",
                    "waktu_lapor": "01/02/2023 13:59:54",
                    "waktu_response": "01/02/2023 14:11:48",
                    "waktu_recovery": "01/02/2023 14:47:28",
                    "durasi_response_time": 714,
                    "durasi_recovery_time": 2140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syukron Ma'mun",
                    "alamat_pelapor": "jln Sedap Malam Rt/rw 01/08",
                    "no_telp_pelapor": "6281249458435",
                    "keterangan_pelapor": "Pencopotan meteran listrik oleh petugas karen telat pembayaran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020104492",
                    "waktu_lapor": "01/02/2023 14:00:05",
                    "waktu_response": "01/02/2023 14:02:42",
                    "waktu_recovery": "01/02/2023 14:06:10",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 208,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR NO 4 RT 7/11 KEL JATI MAKMUR KEC PONDOK GEDE KOTA BEKASI ",
                    "no_telp_pelapor": "089653786187",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 ( 13.75 KWH  ) NO TOKEN 7239 3940 0308 7682 4257",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5523020100563",
                    "waktu_lapor": "01/02/2023 14:00:44",
                    "waktu_response": "01/02/2023 14:48:24",
                    "waktu_recovery": "01/02/2023 15:03:11",
                    "durasi_response_time": 2860,
                    "durasi_recovery_time": 887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003408679",
                    "nama_pelapor": "BP ARI",
                    "alamat_pelapor": "JL PITARA RAYA, NO 16 RT 8 RW16 KP BARU KEL PANCORAN MAS KEC PANCORAN MAS KOTA DEPOK. DIBELAKANG SD PANCORAN MAS 3 DAN 5 ",
                    "no_telp_pelapor": "0817898103",
                    "keterangan_pelapor": "KURANG TAGIH. STAND AKHIR REK JANUARI 2023  = 45004, BELUM DILUNASI, STAND APP TGL  1/2/23 (PELANGGAN TIDAK DILOKASI) RUMAH TIDAK PERNAH KOSONG // K5523020100563",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020104496",
                    "waktu_lapor": "01/02/2023 14:01:05",
                    "waktu_response": "01/02/2023 14:01:19",
                    "waktu_recovery": "01/02/2023 14:16:22",
                    "durasi_response_time": 14,
                    "durasi_recovery_time": 903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "98940",
                    "nama_pelapor": "BPK FEBRIANDY",
                    "alamat_pelapor": "JL AMPERA BESAR NO.34B RT 008 RW 06 KEL: PADEMANGAN BARAT KEC: PADEMANGANJAKARTA UTARA 14420",
                    "no_telp_pelapor": "082246138712",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA KWH 165.73",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5323020100542",
                    "waktu_lapor": "01/02/2023 14:01:37",
                    "waktu_response": "01/02/2023 14:20:27",
                    "waktu_recovery": "01/02/2023 15:33:56",
                    "durasi_response_time": 1130,
                    "durasi_recovery_time": 4409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK MAJID",
                    "alamat_pelapor": "JL SALAM TRITIH NO 0  RT-2 / RW-6 DS TRITIH KULON KEC CILACAP UTARA KAB CILACAP/DKT TOWER TELKOMSEL ",
                    "no_telp_pelapor": "6281524236000",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN GANGGUAN DENGAN NO K5322120700826 PETUGAS SUDAH DATANG DAN MENYAMBUNG LANGSUNG  SEJAK TGL 7/12/2022 NAMUN BELUM ADA TINDAK LANJUT .  DIBERIKAN BA.      PTL NYALA . MOHON DIBANTU DAN KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5423020104500",
                    "waktu_lapor": "01/02/2023 14:01:33",
                    "waktu_response": "01/02/2023 15:10:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4128,
                    "durasi_recovery_time": 33928044,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yun seran",
                    "alamat_pelapor": "DS HALIBASAR No.0 RT.1 RW.1 WEKFAU",
                    "no_telp_pelapor": "6281338550992",
                    "keterangan_pelapor": "MUTASI_K (G9923020188457:UTK YANTEK KJ. BESIKAMA ADA KELUHAN MASUK LOKASI WEKFAU) - Setelah tekan Nomor Token yang baru dibeli, meteran tulis Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020104502",
                    "waktu_lapor": "01/02/2023 14:01:42",
                    "waktu_response": "01/02/2023 14:17:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 971,
                    "durasi_recovery_time": 33931192,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Peggy Mb",
                    "alamat_pelapor": "DS 0 No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6285333080569",
                    "keterangan_pelapor": "MUTASI_K (G9923020188399:petugas ke lokasi) - gagal saat memasukan token..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROTE NDAO"
                },
                {
                    "no_laporan": "K5423020104505",
                    "waktu_lapor": "01/02/2023 14:01:53",
                    "waktu_response": "01/02/2023 14:05:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 33931953,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad",
                    "alamat_pelapor": "PE R PONDOK MAKMUR BLOK C7 NO.7",
                    "no_telp_pelapor": "6281288603334",
                    "keterangan_pelapor": "MUTASI_K (G9923020188402:untuk di cek) - mohon bantuan tutup mcb pecah dikhawatirkan membahayakan pelanggan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104512",
                    "waktu_lapor": "01/02/2023 14:02:41",
                    "waktu_response": "01/02/2023 14:10:37",
                    "waktu_recovery": "01/02/2023 14:17:02",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fuji Astutik",
                    "alamat_pelapor": "Jl.Raya Gilang No.113",
                    "no_telp_pelapor": "6281703770651",
                    "keterangan_pelapor": "pasca pemasangan baru 1 bulan awal masih aman tidak ada kendala tapi akhir\\\" listrik sering turun\\\" terus kita coba cek ternyata akro.meteranya mati tapi listrik masih nyala tolong di tinjau pak / buk.\\n terimakasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020104517",
                    "waktu_lapor": "01/02/2023 14:03:35",
                    "waktu_response": "01/02/2023 14:18:24",
                    "waktu_recovery": "01/02/2023 14:54:30",
                    "durasi_response_time": 889,
                    "durasi_recovery_time": 2166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DN DESA BAHOMAKMUR, BAHO MAKMUR, BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TG 15/04/2022 PEMBAYARAN BIAYA PROSES PB ( R1MT /900 VA ) DENGAN  NO REG 3121112043727. TGL 18/07/2022 DATA AP2T PEREMAJAAN PDL, NAMUN HINGGA SAAT INI BELUM ADA REALISASI, TERKAIT K5423013004522",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104525",
                    "waktu_lapor": "01/02/2023 14:04:25",
                    "waktu_response": "01/02/2023 14:25:40",
                    "waktu_recovery": "01/02/2023 14:29:25",
                    "durasi_response_time": 1275,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tuti widia wati",
                    "alamat_pelapor": "kpbsukamaju 02 05",
                    "no_telp_pelapor": "6283153931102",
                    "keterangan_pelapor": "isi token gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020104526",
                    "waktu_lapor": "01/02/2023 14:04:26",
                    "waktu_response": "01/02/2023 14:05:39",
                    "waktu_recovery": "01/02/2023 14:14:03",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 504,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL PR.BSD.BLOK O-5 NO10 SEK.XIV-5",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104531",
                    "waktu_lapor": "01/02/2023 14:04:52",
                    "waktu_response": "01/02/2023 14:05:50",
                    "waktu_recovery": "01/02/2023 14:14:10",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL KP BARU RT 3/3 PKL SERPONG",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104532",
                    "waktu_lapor": "01/02/2023 14:05:13",
                    "waktu_response": "01/02/2023 14:06:01",
                    "waktu_recovery": "01/02/2023 14:14:19",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE BELMONT No.31 GD SERPONG",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100546",
                    "waktu_lapor": "01/02/2023 14:05:14",
                    "waktu_response": "01/02/2023 14:25:55",
                    "waktu_recovery": "01/02/2023 14:29:31",
                    "durasi_response_time": 1241,
                    "durasi_recovery_time": 216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENK",
                    "alamat_pelapor": "JL CIHANJUANG KP MOKLA KEL - KEC PARONGPONG KAB BANDUNG BARAT / DKT UNAI",
                    "no_telp_pelapor": "08122112931",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN STROOM KET GAGAL (VKRN 43 2-STS). PTL MENYALA. SISA STROOM 32 KWH. NO METER : 32156450945",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020104536",
                    "waktu_lapor": "01/02/2023 14:05:34",
                    "waktu_response": "01/02/2023 14:06:20",
                    "waktu_recovery": "01/02/2023 14:14:27",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL JL MAJAPAHIT BLK AA-7-6 GD SRP",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100568",
                    "waktu_lapor": "01/02/2023 14:06:04",
                    "waktu_response": "01/02/2023 14:10:07",
                    "waktu_recovery": "01/02/2023 15:29:01",
                    "durasi_response_time": 243,
                    "durasi_recovery_time": 4734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SULASTRI ",
                    "alamat_pelapor": "JL ASEM KP KEPA NO 1B RT 8 RW 8 KEL DURI KEPA KEC KEBON JERUK KOTA JAKARTA BARAT \\nLOKASI: DIBELAKANG COUNTER WAWAN",
                    "no_telp_pelapor": "087877956145",
                    "keterangan_pelapor": "TGL 15/8/2022 PENANGANAN GANGGUAN MCB LEMAH (1300 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG (MENGGANTI MCB PADA APP DGN MCB SEMENTARA). NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5522081500777. PELANGGAN DIBERKAN SURAT BERITA ACARA OLEH PETUGAS. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104546",
                    "waktu_lapor": "01/02/2023 14:06:32",
                    "waktu_response": "01/02/2023 14:44:13",
                    "waktu_recovery": "01/02/2023 14:46:27",
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ihsan",
                    "alamat_pelapor": "Ps. Panjang",
                    "no_telp_pelapor": "6281285603204",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERKAIT PERMOHONAN PASANG BARU YANG MANA TELAH DILAKUKAN PEMBAYARAN PADA TANGGAL 17 JANUARI 2023 DENGAN NO REGISTRASI 1155012014305 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MOHON AGAR SEGERA DITINDAK LANJUTI UNTUK DILAKUKAN CETAK PERINTAH KERJA TERIMA KASIH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBULUSSALAM"
                },
                {
                    "no_laporan": "K5323020100547",
                    "waktu_lapor": "01/02/2023 14:06:56",
                    "waktu_response": "01/02/2023 14:44:57",
                    "waktu_recovery": "01/02/2023 14:47:30",
                    "durasi_response_time": 2281,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006961868",
                    "nama_pelapor": "BU NISA",
                    "alamat_pelapor": "JL JATAYU KP SETIA SERANG  BLOK SETIA RT-002 / RW-04NO - DS SERANG KEC KALENGAN KAB CIREBON DKT PATUNG SERANG",
                    "no_telp_pelapor": "02318826078",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5323020100406 PELANGGAN TELAH DI KONFIRMAS PETUGAS DISAMPAIKAN TIDAK DAPAT DI KOREKSI NAMUN PELANGGAN KEBERATAN , PELANGGAN MELAPORKAN KETIDAKSESUAIAN TAGIHAN BULAN FEBRUARI ( LEBIH TAGIH )IDPEL 533311137981 STAND PELANGGAN 26344 TGL 1/2/23, STAND APLIKASI 26502 TGL 31/1/23, TAGIHAN BELUM LUNAS MENUNGGU KOREKSI. PERSIL JARANG DIHUNI, BERPAGAR NAMUN TIDAK DIKUNCI, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020104548",
                    "waktu_lapor": "01/02/2023 14:06:48",
                    "waktu_response": "01/02/2023 14:48:41",
                    "waktu_recovery": "01/02/2023 15:03:19",
                    "durasi_response_time": 2513,
                    "durasi_recovery_time": 878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000085138906",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL H YAHYA NUIH NO 12 RT 2 RW 1 KEL. PONDOK CINA KEC. BEJI DEPOK ",
                    "no_telp_pelapor": "02155915238",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 70784 APP TGL 02/01/23 = 70300 REKENING TELAH DILUNASI. PELANGGAN BERKEBARATAN DIKENAKAN REKMIN DAN MENGINGINKAN AGAR KELEBIHAN PEMBAYARAN REK BULAN JAN 23 DAPAT DIKEMBALIKAN KARENA MERASA KESALAHAN DARI PETUGAS CATER YANG SALAH MENGINPUT DATA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020104549",
                    "waktu_lapor": "01/02/2023 14:07:02",
                    "waktu_response": "01/02/2023 14:10:15",
                    "waktu_recovery": "01/02/2023 16:32:20",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 8525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PRISKA ",
                    "alamat_pelapor": " D'AHSANA REGENCY, JALAN KEDANYANG, RUMAH PERTAMA PAGAR KAYU HIJAU (PERUMAHAB BARU JADI G ADA RT/RW)",
                    "no_telp_pelapor": "081359455405",
                    "keterangan_pelapor": "\\nPELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. BELUM ADA PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 72,93 . PTL (TIDAK PADAM). ",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020104552",
                    "waktu_lapor": "01/02/2023 14:07:03",
                    "waktu_response": "01/02/2023 14:21:36",
                    "waktu_recovery": "01/02/2023 14:24:31",
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fidel Apriyudi",
                    "alamat_pelapor": "DS CAWANG BARU No.",
                    "no_telp_pelapor": "6282281117390",
                    "keterangan_pelapor": "Kabel SKUTR 70mm² lepas dari Tiang 2 titik, 1 titik kabel andongan terlalu panjang, lokasi diatas BLKM Curup, Ds Cawang. Mohon ditindak lanjuti. Tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CURUP"
                },
                {
                    "no_laporan": "K5523020100571",
                    "waktu_lapor": "01/02/2023 14:08:11",
                    "waktu_response": "01/02/2023 14:11:52",
                    "waktu_recovery": "01/02/2023 14:16:30",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 278,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA ",
                    "alamat_pelapor": "JL SARI DEWI LINGK.BASANGKASA NO. 4 SEMINYAK, SEMINYAK, KUTA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "082144447300",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD (B1T/1.300 - B1T/4.400)\\nKODE PEMBAYARAN  : 5512015065756\\nBP LUNAS PADA TGL (22/01/2023), PELANGGAN BELOM MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020104560",
                    "waktu_lapor": "01/02/2023 14:08:02",
                    "waktu_response": "01/02/2023 14:13:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 33931456,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Oky",
                    "alamat_pelapor": "DK KEBONAGUNG T.HARJO No. RT.001 RW.02 KEBONAGUNG",
                    "no_telp_pelapor": "6281931885044",
                    "keterangan_pelapor": "MUTASI_K (G9923020188393:Perlu penanganan petugas pelayanan gangguan listrik.) - meteran rusak tolong dilakukan pengecekan secara langsung oleh petugas, sebelum kelokasi diharapkan janjian dulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020104562",
                    "waktu_lapor": "01/02/2023 14:08:23",
                    "waktu_response": "01/02/2023 14:17:39",
                    "waktu_recovery": "01/02/2023 14:54:20",
                    "durasi_response_time": 556,
                    "durasi_recovery_time": 2201,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL DS BAHOMAKMUR KEC BAHODOPI, KAB MOROWALI, PROV SULAWESI TENGAH  ACUAN BELAKANG TARMART",
                    "no_telp_pelapor": "081342642113",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 15/04/2022 PEMBAYARAN PROSES PB (R1MT/900 VA) DENGAN NO ID PEL 312110404044,  312110404051, DAN 312110404077 TELAH DILUNASI  . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104563",
                    "waktu_lapor": "01/02/2023 14:08:26",
                    "waktu_response": "01/02/2023 14:15:27",
                    "waktu_recovery": "01/02/2023 14:16:51",
                    "durasi_response_time": 421,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NASARUDDIN",
                    "alamat_pelapor": "JL MUARA SOMA KAMPUNG HARAPAN No.",
                    "no_telp_pelapor": "6281262371651",
                    "keterangan_pelapor": "sering matilampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020104564",
                    "waktu_lapor": "01/02/2023 14:08:31",
                    "waktu_response": "01/02/2023 14:28:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1211,
                    "durasi_recovery_time": 33930543,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ade resmana",
                    "alamat_pelapor": "jln wadyabbakti no D75 perum asabri",
                    "no_telp_pelapor": "628115577212",
                    "keterangan_pelapor": "MUTASI_K (G9923020188411:kode G) - tidak bisa mingisi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5323020100548",
                    "waktu_lapor": "01/02/2023 14:08:46",
                    "waktu_response": "01/02/2023 14:11:25",
                    "waktu_recovery": "01/02/2023 18:08:08",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 14203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AUREL",
                    "alamat_pelapor": "JL PEDATI NO 1 C RT-15 / RW-7 KEL- KEC CIPINANG CEMPEDAK JAKARTA TIMUR / DEKAT TOKO KUE JE AMANDA ",
                    "no_telp_pelapor": "087877565888",
                    "keterangan_pelapor": "PERGANTIAN KWH METER, ADA TOKEN NOMINAL RP. 20.000 & RP. 50.000 YANG BELUM DIINPUTKAN DANA KAN DIKONVERSIKAN KE APP METER BARU. PTL SAAT INI MENYALA. NO METER LAMA 544103954993, NO METER BARU 56226064766",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020104569",
                    "waktu_lapor": "01/02/2023 14:09:03",
                    "waktu_response": "01/02/2023 14:19:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 33931113,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dea Nur",
                    "alamat_pelapor": "KP BAYUR LEBAK LEBAK WANGI No. RT.11 RW.2 SEPATAN TI",
                    "no_telp_pelapor": "6285782389992",
                    "keterangan_pelapor": "MUTASI_K (G9923020188404:kwh mati) - listrik nyala\\ndisplay kotak mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100572",
                    "waktu_lapor": "01/02/2023 14:09:10",
                    "waktu_response": "01/02/2023 14:10:59",
                    "waktu_recovery": "01/02/2023 14:27:09",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUSRAT",
                    "alamat_pelapor": "JL TOMANG TINGGI II GG.2 NO 2A RT-8 / RW-6 KEL TOMANG KEC GROGOL PETAMBURAN JAKARTA BARAT ",
                    "no_telp_pelapor": "6287877604347",
                    "keterangan_pelapor": "1 APP PRABAYAR TERTERA GAGAL (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.70 NO TOKEN : 3874 2291 7810 5984 9865\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104572",
                    "waktu_lapor": "01/02/2023 14:09:22",
                    "waktu_response": "01/02/2023 14:13:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 33931439,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Oktavia",
                    "alamat_pelapor": "DN LEDOK KC.KRTOSURA No.0 RT.1 RW.6 NGEMPLAK",
                    "no_telp_pelapor": "6281804555428",
                    "keterangan_pelapor": "MUTASI_K (G9923020188396:. ) - Listrik padam dari jam 10, apa ada informasi pemadaman? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020104575",
                    "waktu_lapor": "01/02/2023 14:09:30",
                    "waktu_response": "01/02/2023 14:21:48",
                    "waktu_recovery": "01/02/2023 14:51:15",
                    "durasi_response_time": 738,
                    "durasi_recovery_time": 1767,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SETIAMAN",
                    "alamat_pelapor": "PR. GRAHA CIOMAS ASRI BLOK C NO.16 KEL PAGELARAN, KEC CIOMAS KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "082244908338",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 25/1/2023 PEMBAYARAN PROSES PB DENGAN KODE  REG  5383112169238. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020104578",
                    "waktu_lapor": "01/02/2023 14:09:37",
                    "waktu_response": "01/02/2023 14:25:09",
                    "waktu_recovery": "01/02/2023 15:25:34",
                    "durasi_response_time": 932,
                    "durasi_recovery_time": 3625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP IVAN",
                    "alamat_pelapor": "JL KEJAKSAAN NO 41E, RT004/RW005, PONDOK BAMBU, DUREN SAWIT, JAKARTA TIMUR.",
                    "no_telp_pelapor": "0895391780620",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 7.753, ST AK 8.717, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 8.717. REK BELUM DILUNASI. (DIHUNI, PAGAR DAN TERKUNCI, KWH MUDAH DIJANGKAU, PETUGAS RUTIN DATANG).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104579",
                    "waktu_lapor": "01/02/2023 14:09:38",
                    "waktu_response": "01/02/2023 14:11:28",
                    "waktu_recovery": "01/02/2023 14:26:18",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 890,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsuri",
                    "alamat_pelapor": "JL PONCOL INDAH V No.43 RT.3 RW.2 CIREUNDEU",
                    "no_telp_pelapor": "6281398988083",
                    "keterangan_pelapor": "ga bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104580",
                    "waktu_lapor": "01/02/2023 14:09:49",
                    "waktu_response": "01/02/2023 14:47:50",
                    "waktu_recovery": "01/02/2023 15:22:59",
                    "durasi_response_time": 2281,
                    "durasi_recovery_time": 2109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DESI",
                    "alamat_pelapor": "JL CLST IFOLIA PR CLUSTER IFOLIA BLOK HY-15 NO 30 RT 0/0 KEL TARUMA JAYA KEC TARUMA JAYA PUSAKA RAKYAT KAOTA BEKASI HARAPAN INDAH ACUAN LOKASI -    ",
                    "no_telp_pelapor": "081210773871",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA ) SISA KWH 264.|| CC.54.AGUSTINUS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104581",
                    "waktu_lapor": "01/02/2023 14:09:41",
                    "waktu_response": "01/02/2023 14:11:06",
                    "waktu_recovery": "01/02/2023 14:12:49",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROBANI",
                    "alamat_pelapor": "KP PEDONGKELAN No. RT.12 RW.13 KAPUK",
                    "no_telp_pelapor": "6289562628706",
                    "keterangan_pelapor": "Mengajukan Penambahan Watt Sementara saja di sabtu ini untuk acara pengajian..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104582",
                    "waktu_lapor": "01/02/2023 14:09:52",
                    "waktu_response": "01/02/2023 14:16:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 33931298,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nopi suseno",
                    "alamat_pelapor": "KP HARJATANI No.0 RT.003 RW.03 HARJATANI",
                    "no_telp_pelapor": "6285887708711",
                    "keterangan_pelapor": "MUTASI_K (G9923020188397:Mohon dicek) - hilang satu phase, phase S",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020104583",
                    "waktu_lapor": "01/02/2023 14:10:12",
                    "waktu_response": "01/02/2023 14:31:51",
                    "waktu_recovery": "01/02/2023 14:47:12",
                    "durasi_response_time": 1299,
                    "durasi_recovery_time": 921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "warya",
                    "alamat_pelapor": "DN SUKAMULYA No.0 RT.021 RW.04 KERTABUMI",
                    "no_telp_pelapor": "6285316337278",
                    "keterangan_pelapor": "LED indikator tidak menyala,ANGKA METER tidak beroperasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020104584",
                    "waktu_lapor": "01/02/2023 14:10:19",
                    "waktu_response": "01/02/2023 14:27:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1028,
                    "durasi_recovery_time": 33930618,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Sularno",
                    "alamat_pelapor": "DN GEDANGAN SALAM KARANGPAND No. RT.2 RW.4",
                    "no_telp_pelapor": "6285642200020",
                    "keterangan_pelapor": "MUTASI_K (G9923020188407:drop) - apakah tegangan sedang drop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANGANYAR"
                },
                {
                    "no_laporan": "K5423020104585",
                    "waktu_lapor": "01/02/2023 14:10:23",
                    "waktu_response": "01/02/2023 14:27:55",
                    "waktu_recovery": "01/02/2023 15:07:50",
                    "durasi_response_time": 1052,
                    "durasi_recovery_time": 2395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2727326",
                    "nama_pelapor": "BP ROHMADI",
                    "alamat_pelapor": "JL WOLTER MONGISIDI NO 16 RT 1 RW 8 GG JATEN 1 DS/KEL PEDURUNGAN TENGAH KEC PEDURUNGAN KOTA SEMARANG TIMUR. ACUAN LOKASI SEBELUM MASJID PANUT",
                    "no_telp_pelapor": "081325774142",
                    "keterangan_pelapor": "TGL 03/01/23 DATANG PETUGAS MELAKUKAN PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG, TIDAK DIBERIKAN LG. HINGGA SAAT INI BELUM ADA PERGANTIAN APP. MOHON AGAR DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020104590",
                    "waktu_lapor": "01/02/2023 14:10:37",
                    "waktu_response": "01/02/2023 14:11:20",
                    "waktu_recovery": "01/02/2023 14:12:37",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MARYATI, INA",
                    "alamat_pelapor": "JL KP.BARU JAYA RT11 RW13 No.",
                    "no_telp_pelapor": "6289562628707",
                    "keterangan_pelapor": "Kipetnya sudah aus bisa diganti spare partnya pak PLN??..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104591",
                    "waktu_lapor": "01/02/2023 14:10:45",
                    "waktu_response": "01/02/2023 14:19:25",
                    "waktu_recovery": "01/02/2023 14:22:58",
                    "durasi_response_time": 520,
                    "durasi_recovery_time": 213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP LIMING LHE",
                    "alamat_pelapor": "JL KEBON JERUK 3 NO 1 F RT 02 RW 04 KEL MAPAR KEC TAMANSARI KOTA JAKARTA BARAT ACUAN : TUNAS 2000 / BMW ",
                    "no_telp_pelapor": "0216296012",
                    "keterangan_pelapor": "APP MIRING DARI KEDUDUKANNYA PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104592",
                    "waktu_lapor": "01/02/2023 14:10:49",
                    "waktu_response": "01/02/2023 14:17:11",
                    "waktu_recovery": "01/02/2023 16:22:03",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 7492,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eko wira",
                    "alamat_pelapor": "JL SEKOLAH RBI",
                    "no_telp_pelapor": "6281268882007",
                    "keterangan_pelapor": "stand meteran tidak berjalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5423020104596",
                    "waktu_lapor": "01/02/2023 14:11:18",
                    "waktu_response": "01/02/2023 14:13:45",
                    "waktu_recovery": "01/02/2023 14:17:30",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tiara Paradisa",
                    "alamat_pelapor": "JL MALABAR No.10 RT.000 RW.00 BAB FAKLTS",
                    "no_telp_pelapor": "628121109908",
                    "keterangan_pelapor": "Pencatatan meter bulan ini MINUS 590 kWh & sudah dilihat oleh petugas pencatat meter. Kenapa tagihan masih besar Rp. 471.110?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020104597",
                    "waktu_lapor": "01/02/2023 14:11:27",
                    "waktu_response": "01/02/2023 14:14:20",
                    "waktu_recovery": "01/02/2023 14:57:04",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 2564,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arya Adi Bintoro",
                    "alamat_pelapor": "Kampung Masjid RT: 002 RW: 011",
                    "no_telp_pelapor": "6289602776760",
                    "keterangan_pelapor": "Tagihan listrik naik sampai Rp 520.000 yang mana bulan-bulan sebelumnya hanya berkisar kurang lebih Rp 400.000. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K1223020100223",
                    "waktu_lapor": "01/02/2023 14:11:46",
                    "waktu_response": "01/02/2023 15:17:17",
                    "waktu_recovery": "01/02/2023 15:18:50",
                    "durasi_response_time": 3931,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AFRIDA",
                    "alamat_pelapor": "JL ROWO BENING NO 4 RT-4 / RW-10 KEL SIDOMULYO BARAT KEC TAMPAN KOTA PEKANBARU RIAU. ACUAN : DEKAT TOWER ",
                    "no_telp_pelapor": "081266158333",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAGAL. PTL MENYALA. SISA KWH = 313.84 KWH. NO TOKEN : 29347038036073594477 INFO PELANGGAN TERKADANG ANGKA YANG DITEKAN PADA DISPLAY APP HILANG. INFO PETUGAS REALISASI PENGANANAN PETUGAS ADALAH 15 HARI KERJA. TERKAIT NO LAPOR G1223010900212",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020104598",
                    "waktu_lapor": "01/02/2023 14:11:49",
                    "waktu_response": "01/02/2023 14:19:05",
                    "waktu_recovery": "01/02/2023 15:49:06",
                    "durasi_response_time": 436,
                    "durasi_recovery_time": 5401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mhdreza fahlevy",
                    "alamat_pelapor": "simpang kantor Jl.amal gg.ikhlas ",
                    "no_telp_pelapor": "6281322863709",
                    "keterangan_pelapor": "hallo kak, saya mau ber tanya , kenapa bulan ini tagihan listrik kami sampai 481rb ? tolong di cek ke rumah kami ya... sedangkan pemakaian di rumah gak banyak, mohon di follow up secepatnya, cari solusinya gimana ya.\\n\\nmohonn di bantu SECEPATNYA. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5423020104603",
                    "waktu_lapor": "01/02/2023 14:12:09",
                    "waktu_response": "01/02/2023 14:14:03",
                    "waktu_recovery": "01/02/2023 15:29:11",
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 4508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "92161",
                    "nama_pelapor": "BP INDRA KUSUMA PUTRA ",
                    "alamat_pelapor": "JL PIS BARU GG CEMARA RT 3/5  NO. 12 KEL PISANGAN BARU KEC MATRAMAN KOTA JAKTIM",
                    "no_telp_pelapor": "081280310412",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/23 PEMBAYARAN PROSES PINDAH SR DENGAN NO REG 5413032008198, YBS MENGINGINKAN AGAR HAL TSB SEGERA DITINDAKLANJUTI KARENA BANGUNAN HAMPIR RUBUH DAN AKAN SEGERA DIRENOVASI,JIKA TIDAK SEGERA DITANGANI YBS BERNIAT AKAN MELANJUTKAN KE RANAH HUKUM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020104605",
                    "waktu_lapor": "01/02/2023 14:12:22",
                    "waktu_response": "01/02/2023 14:27:10",
                    "waktu_recovery": "01/02/2023 17:00:44",
                    "durasi_response_time": 888,
                    "durasi_recovery_time": 9214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GANIS",
                    "alamat_pelapor": "PR HARVEST CITY ROSEMARY RA16 NO 26 KEL CIKARAGEMAN KEC SETU KAB BEKASI JAWA BARAT",
                    "no_telp_pelapor": "081212974043",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103693, TGL 05/12/2020 PENANGGANAN GANGGUAN MCB RUSAK OLEH PETUGAS (BP SYAIFUL) DILAKSANAKAN DENGAN  CARA SAMBUNG LANGSUNG, LG  TIDAK DIBERIKAN   MOHON   SEGERA DILAKUKAN PENANGGANAN SESUAI KETENTUANNYA. ID METER 32117760101. TERKAIT K5421062000437. LU, BELUM ADA TINDAK LANJUT, PELANGGAN MEMINTA DIHUBUNGI SECEPATNYA CC.54.FIKRI PKL 14:11 WIB.CC.54.FIKRI PKL 15:11 WIB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104607",
                    "waktu_lapor": "01/02/2023 14:12:26",
                    "waktu_response": "01/02/2023 14:18:52",
                    "waktu_recovery": "01/02/2023 14:22:50",
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ANDI",
                    "alamat_pelapor": "KOMPLK GNG SAHARI PERMAI ATAU TAN KUDUS JL.HIDUP BARU BLOK C NO.1  RT. 11 RW. 3 DS/KEL. PADEMANGAN KEC. PADEMANGAN BRT JAKUT ( LOKASI DEPAN ERAFONE) ",
                    "no_telp_pelapor": "02164714015",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL MENYALA, SISA KWH: 112 KWH ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104608",
                    "waktu_lapor": "01/02/2023 14:12:36",
                    "waktu_response": "01/02/2023 14:19:23",
                    "waktu_recovery": "01/02/2023 14:43:54",
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 1471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": " BP RONNY ",
                    "alamat_pelapor": "JL SUKATANI RT-3 / RW-5 NO 109 KEL.TEGAL ANGUS  KEC TELUKNAGA  KAB TANGERANG   BANTEN ",
                    "no_telp_pelapor": "089601964214",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL  24/10/2022  PERMOHONAN  BERHENTI BERLANGGANAN SELAMANYA. TGL 27/10/2022 DILAKUKAN PEMBONGKARAN APP STATUS PADA AP2T \\\"N\\\" YBS MENGINGINKAN INFROMASI TERKAIT PENGEMBALIAN UJL ATAS PROSES  TSBT.DAN K5423013005580 STATUS SELESAI, SESUAI INFO PELANGGAN TELAH DIHUBUNGI OLEH PETUGAS DAN NAMUN HINGGA BELUM ADA TINDAKLANJUT,  PELANGGAN PERNAH LAPOR DENGAN NO: K5422110702866 K5422122004573, K5423012703101, K5223013101600",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104609",
                    "waktu_lapor": "01/02/2023 14:12:30",
                    "waktu_response": "01/02/2023 14:14:07",
                    "waktu_recovery": "01/02/2023 14:16:22",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL PR VILLA MELATI MAS M-11 NO.3",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104615",
                    "waktu_lapor": "01/02/2023 14:12:53",
                    "waktu_response": "01/02/2023 14:14:17",
                    "waktu_recovery": "01/02/2023 14:16:31",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ALTURA No.03 GD SERPONG",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104619",
                    "waktu_lapor": "01/02/2023 14:13:02",
                    "waktu_response": "01/02/2023 14:29:42",
                    "waktu_recovery": "01/02/2023 16:59:20",
                    "durasi_response_time": 1000,
                    "durasi_recovery_time": 8978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andre Putra",
                    "alamat_pelapor": "JL DUKUH BARAT I No.16 RT.8 RW.7",
                    "no_telp_pelapor": "6281382097625",
                    "keterangan_pelapor": "penambahan daya ingin ke 13.200 karena permohonan naik daya skrg ke 11.000 dan info dari teknisi pln tidak bisa ke 3 phase",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104622",
                    "waktu_lapor": "01/02/2023 14:13:12",
                    "waktu_response": "01/02/2023 14:30:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1027,
                    "durasi_recovery_time": 33930446,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurpriyanto",
                    "alamat_pelapor": "KP BOJONG NEROS No. RT.2 RW.7 CURUG",
                    "no_telp_pelapor": "628569933251",
                    "keterangan_pelapor": "MUTASI_K (G9923020188418:pengecekan petugas) - kwh meter tulisan periksa tdk bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020104623",
                    "waktu_lapor": "01/02/2023 14:13:13",
                    "waktu_response": "01/02/2023 14:14:37",
                    "waktu_recovery": "01/02/2023 14:16:38",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL KP SEMPUR RT011/03 DS KDU CRG",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104626",
                    "waktu_lapor": "01/02/2023 14:13:56",
                    "waktu_response": "01/02/2023 14:14:46",
                    "waktu_recovery": "01/02/2023 14:16:46",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL KP DONGKAL RT6/5 PAKU ALAM SRP",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104630",
                    "waktu_lapor": "01/02/2023 14:14:59",
                    "waktu_response": "01/02/2023 14:17:21",
                    "waktu_recovery": "01/02/2023 14:53:54",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 2193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PENDIDIKAN NO 0 RT 0 RW 0 DN DESA BAHODOPI, BAHODOPI KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH. ACUAN: DI BELAKANG KANTOR KUA.",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 15/4/22 PEMBAYARAN PROSES PB (R1T / 1300 VA) DENGAN NO AGENDA 312119912204153973 DAN NO REGISTER 3121112043730 HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN NAMUN PADA STATUS AP2T TGL 18/7/22 PEREMAJAAN PDL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104632",
                    "waktu_lapor": "01/02/2023 14:15:06",
                    "waktu_response": "01/02/2023 14:16:07",
                    "waktu_recovery": "01/02/2023 14:28:02",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJRUL",
                    "alamat_pelapor": "PR LEGOK PERMAI GARDENIA BLK-L NO 11 KEL LEGOK KEC LEGOK  KAB TANGERANG. ",
                    "no_telp_pelapor": "02127881701",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 22495299104857754865",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104634",
                    "waktu_lapor": "01/02/2023 14:15:13",
                    "waktu_response": "01/02/2023 14:43:38",
                    "waktu_recovery": "01/02/2023 18:25:13",
                    "durasi_response_time": 1705,
                    "durasi_recovery_time": 13295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARTONO",
                    "alamat_pelapor": "JL VETERAN No. RT. 2 RW. 4 SIDODADI",
                    "no_telp_pelapor": "6285102778002",
                    "keterangan_pelapor": "Sehubungan dengan pengajuan proses tambah daya dari 2200va ke 16.500va apa sudah bisa dilakukan karena saya mengajukan penambahan daya tersebut tidak bisa dikarenakan katanya travo disekitar tersebut OB mohon informasi segera ya karena tempat usaha saya mau segera opening tapu terkendala dengan ketersediaan listrik yg kurang cukup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5323020100560",
                    "waktu_lapor": "01/02/2023 14:15:35",
                    "waktu_response": "01/02/2023 14:32:57",
                    "waktu_recovery": "01/02/2023 14:33:39",
                    "durasi_response_time": 1042,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "KP KEDUNG HALANG SENTRAL JEMBATAN1, NO 100 RT 1/RW, SUKARESMI, TANAH SAREAL, KOTA BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "0217222404",
                    "keterangan_pelapor": "PERMOHONAN PASANG BARU DENGAN NO AGENDA 538419912212227159/ 5384112140305 SUDAH DIBAYARKAN TANGGAL 22/12/2022 NAMUN SAMPAI DENGAN SAAT INI BELUM ADA REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020104636",
                    "waktu_lapor": "01/02/2023 14:15:43",
                    "waktu_response": "01/02/2023 14:22:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 408,
                    "durasi_recovery_time": 33930914,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didi Budhiarto",
                    "alamat_pelapor": "PR VICTORIA VILLAGE No.11 RT.1 RW.3 BUARAN",
                    "no_telp_pelapor": "6281297132369",
                    "keterangan_pelapor": "MUTASI_K (G9923020188462:kabel jtr) - kabel listrik turun hingga ke pagar rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104640",
                    "waktu_lapor": "01/02/2023 14:16:12",
                    "waktu_response": "01/02/2023 14:18:31",
                    "waktu_recovery": "01/02/2023 14:23:38",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 307,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYO",
                    "alamat_pelapor": "JL IRIAN DS BANJARAAN RT 4/1 DS BANJARAN KEC TAMAN  KAB PEMALANG ",
                    "no_telp_pelapor": "02152391281",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN . PELANGGAN BERMAKSUD MELAKUKAN PEMBAYARAN NAMUN TIDAK MENGETAHI ID PEL .N NUR HIKMAH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEMALANG"
                },
                {
                    "no_laporan": "K5423020104641",
                    "waktu_lapor": "01/02/2023 14:16:12",
                    "waktu_response": "01/02/2023 14:17:40",
                    "waktu_recovery": "01/02/2023 15:49:51",
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 5531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU EVELINE",
                    "alamat_pelapor": "JL BUKIT CINERE KAVLING 64A RT 12 RW 03 KEL GANDUL KEC CINERE . KOTA DEPOK. ACUAN: DEKAT MESJID ",
                    "no_telp_pelapor": "0217540930",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. ST AK REK FEB 2023= 36.056, ST APP TGL 02/02/23= 36.331, ST BACA AMCT= 36.748. RUMAH DIHUNI. PELANGGAN MENGINGINKAN AGAR PERIHAL TSB TIDAK TERJADI KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104643",
                    "waktu_lapor": "01/02/2023 14:16:11",
                    "waktu_response": "01/02/2023 15:06:13",
                    "waktu_recovery": "01/02/2023 16:25:59",
                    "durasi_response_time": 3002,
                    "durasi_recovery_time": 4786,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vivian etenia",
                    "alamat_pelapor": "Jl. Cemara Raya No.3",
                    "no_telp_pelapor": "6281288227723",
                    "keterangan_pelapor": "tidak bisa memasukan kode token,slalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020104645",
                    "waktu_lapor": "01/02/2023 14:16:31",
                    "waktu_response": "01/02/2023 14:23:15",
                    "waktu_recovery": "01/02/2023 14:30:28",
                    "durasi_response_time": 404,
                    "durasi_recovery_time": 433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ZAHRA",
                    "alamat_pelapor": "JL DAMAI RT 7/3 NO.46 KEL CIPETE UTARA KEC KEBAYORAN BARU JAKARTA SELATAN",
                    "no_telp_pelapor": "0218231991",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN TGL 31/01/23 DATANG PETUGAS P2TL MELAKUKAN PENGECEKAN APP DAN YBS DIKENAKAN PEMBAYARAN  SEBESAR RP.565.000,- (TIDAK DIBAYARKAN) SESUAI INFO PELANGGAN SETEMPAT KOSOMG SELAMA 3 TAHUN DAN MENGINGINKAN PENJELASAN ATAS PERIHAL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020104647",
                    "waktu_lapor": "01/02/2023 14:16:35",
                    "waktu_response": "01/02/2023 14:26:45",
                    "waktu_recovery": "01/02/2023 14:54:18",
                    "durasi_response_time": 610,
                    "durasi_recovery_time": 1653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rozi Fachrul",
                    "alamat_pelapor": "JL MED BEL KAMP BAHARI No. MARTUBUNG",
                    "no_telp_pelapor": "6281260671060",
                    "keterangan_pelapor": "saya mau isi token tapi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020104650",
                    "waktu_lapor": "01/02/2023 14:16:48",
                    "waktu_response": "01/02/2023 14:18:27",
                    "waktu_recovery": "01/02/2023 14:59:07",
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 2440,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14031095376",
                    "nama_pelapor": "ALBIKER TAMBA",
                    "alamat_pelapor": "JL. PAMAAN, CIMANGGIS, KOTA DEPOK, JAWA BARAT",
                    "no_telp_pelapor": "081290824346",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL TIDAK PADAM DENGAN SISA KWH 1900.",
                    "media": "Email",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104652",
                    "waktu_lapor": "01/02/2023 14:17:05",
                    "waktu_response": "01/02/2023 15:11:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3252,
                    "durasi_recovery_time": 33927988,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Samuel Handojo Sutanto",
                    "alamat_pelapor": "JL MADUKORO C9 RT.0 RW.0 TAWANGMAS",
                    "no_telp_pelapor": "62816668916",
                    "keterangan_pelapor": "MUTASI_K (G9923020188455:_) - Lintasan LVTC ke pelanggan lain melewati bagian dinding yg akan ditutup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5323020100563",
                    "waktu_lapor": "01/02/2023 14:17:31",
                    "waktu_response": "01/02/2023 15:15:50",
                    "waktu_recovery": "01/02/2023 15:51:03",
                    "durasi_response_time": 3499,
                    "durasi_recovery_time": 2113,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL PANGGUNG BARU NO 0 RT-6 / RW-7 KEL SELEROK KEC TEGAL TIMUR KOTA TEGAL DKT SD PANGGUNG ",
                    "no_telp_pelapor": "087772666360",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN KWH INGIN DIPINDAHKAN SEMENTARA KARENA PERSIL AKAN DIRUBUHKAN UNTUK RENOVASI IDPEL  522510251593, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5423020104654",
                    "waktu_lapor": "01/02/2023 14:17:55",
                    "waktu_response": "01/02/2023 14:20:06",
                    "waktu_recovery": "01/02/2023 15:48:51",
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 5325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "PER SARUA PERMAI JL NUSANTARA BLOK C29 NO 10 KEL BENDA BARU KEC PAMULANG TANGERANG SELATAN 15416",
                    "no_telp_pelapor": "0217416461",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN RENOVASI , PEMOHON MENGAKU SEBAGAI PEMILK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104655",
                    "waktu_lapor": "01/02/2023 14:17:55",
                    "waktu_response": "01/02/2023 14:23:22",
                    "waktu_recovery": "01/02/2023 14:50:09",
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 1607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "5794  865",
                    "nama_pelapor": "IBU HELENA",
                    "alamat_pelapor": "JL RICAN BARU NO 20 KEL SLEMAN KEC SLEMAN KOTA  DIY (DEKAT UNIV ATMAJAYA SLEMAN)",
                    "no_telp_pelapor": "0214750560",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101926, TGL 30/01/23 TUNGGAKAN REK  JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI CC.54.SUTA. PELANGGAN LAPOR KEMBALI INGIN DISAMBUNGKAN HARI INI JUGA DAN INGIN DI HUB UNGI OLEH PETUGASNYA CC.54.EPI PKL 14.33 WIB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104657",
                    "waktu_lapor": "01/02/2023 14:18:07",
                    "waktu_response": "01/02/2023 14:21:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 33930957,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sUpry",
                    "alamat_pelapor": "JL DSN CANGKRING BARU RT1 RW19 No.",
                    "no_telp_pelapor": "6285216548723",
                    "keterangan_pelapor": "MUTASI_K (G9923020188401:gagal masukkan token) - GAGAL Memasukkan TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020104658",
                    "waktu_lapor": "01/02/2023 14:18:08",
                    "waktu_response": "01/02/2023 15:40:29",
                    "waktu_recovery": "01/02/2023 15:59:09",
                    "durasi_response_time": 4941,
                    "durasi_recovery_time": 1120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Muazin",
                    "alamat_pelapor": "Kampung Wisata Orong Gerisak DesaTetebatu",
                    "no_telp_pelapor": "6281936314111",
                    "keterangan_pelapor": "Pulsa tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104661",
                    "waktu_lapor": "01/02/2023 14:18:33",
                    "waktu_response": "01/02/2023 14:42:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1409,
                    "durasi_recovery_time": 33929743,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nofia Madani",
                    "alamat_pelapor": "JL PUSK. PAL 3 GG.ALHIKMAH 2 No.",
                    "no_telp_pelapor": "6285247482068",
                    "keterangan_pelapor": "MUTASI_K (G9923020188432:Pindah Instalasi) - Pengalihan instalasi listrik karena renovasi rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020104662",
                    "waktu_lapor": "01/02/2023 14:18:37",
                    "waktu_response": "01/02/2023 14:25:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 33930741,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ibnu amrizal",
                    "alamat_pelapor": "DS PLIKEN KEMBARAN No.0 RT.5 RW.5 PLIKEN",
                    "no_telp_pelapor": "6285870041309",
                    "keterangan_pelapor": "MUTASI_K (G9923020188405:Cek tegangan pelanggan) - tegangan listrik rendah atau ngedrop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUMAS"
                },
                {
                    "no_laporan": "K5423020104663",
                    "waktu_lapor": "01/02/2023 14:18:38",
                    "waktu_response": "01/02/2023 14:29:43",
                    "waktu_recovery": "01/02/2023 15:06:01",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 2178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syahrul",
                    "alamat_pelapor": "Jl. Alternatif Cibubur No.60",
                    "no_telp_pelapor": "6281413107523",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104665",
                    "waktu_lapor": "01/02/2023 14:18:50",
                    "waktu_response": "01/02/2023 14:20:10",
                    "waktu_recovery": "01/02/2023 14:37:41",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 1051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sihebuddin Fahmi",
                    "alamat_pelapor": "DS AENG SAREH No. SAMPANG",
                    "no_telp_pelapor": "6287771277757",
                    "keterangan_pelapor": "tidak bisa memasukkan token tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020104670",
                    "waktu_lapor": "01/02/2023 14:19:03",
                    "waktu_response": "01/02/2023 14:20:33",
                    "waktu_recovery": "01/02/2023 14:38:27",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 1074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jan sebastian",
                    "alamat_pelapor": "JL ASTEK/GUDANG LENGKONG TIM No. RT.3 RW.4",
                    "no_telp_pelapor": "6282114751181",
                    "keterangan_pelapor": "Sejak penambahan daya, lampu \\\"imp/kwh\\\" saya berkedip kedip terus. Saya baru menyadari ketika tetangga saya kemarin menginformasikan bahwa di meteran miliknya lampu tersebut tidak nyala sama sekali.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104674",
                    "waktu_lapor": "01/02/2023 14:19:24",
                    "waktu_response": "01/02/2023 14:20:25",
                    "waktu_recovery": "01/02/2023 15:06:15",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 2750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007432377",
                    "nama_pelapor": "BP CHANDRA KURNIAWAN ",
                    "alamat_pelapor": "KK PURI CILEUNGSI BLOK Y5 NO 18 JL KH UMAR RAWAILAT GANDOANG KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "02180488469",
                    "keterangan_pelapor": "LEBIH TAGIH REKENING FEBRUARI 23 ST AKHIR = 14.358 ST APP TGL 01/02/23 = 13.259. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104675",
                    "waktu_lapor": "01/02/2023 14:19:24",
                    "waktu_response": "01/02/2023 14:24:06",
                    "waktu_recovery": "02/02/2023 01:41:42",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 40656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "JL RAYA GABUS GEDONG No.0 RT.1 RW.6 SRIMUKTI",
                    "no_telp_pelapor": "6287880432668",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter stand akhir kWh meter tgl 27 Januari 2023  15280, namun stand akhir pada tagihan 17176, swacam sudah dicoba tetapi error, adapun bila ingin melakukan joint visit dapat menghubungi 087880432668",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020104677",
                    "waktu_lapor": "01/02/2023 14:19:33",
                    "waktu_response": "01/02/2023 14:48:06",
                    "waktu_recovery": "01/02/2023 18:45:18",
                    "durasi_response_time": 1713,
                    "durasi_recovery_time": 14232,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "545302324031",
                    "nama_pelapor": "BP AJO",
                    "alamat_pelapor": "JL MAWAR VI RT 10 RW 06 NO 18 KEL TUGU UTARA KEC KOJA, JAKARTA UTARA. ACUAN : DEKAT TAMAN GG VI",
                    "no_telp_pelapor": "02143907974",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA 100 KWH. NO TELEPON 08979177588 A/N IBU ANA. LAPOR KEMBALI KARENA BELUM ADA PENANGANAN. NO TOKEN 47079824484711227062. CC.54.BADRIA, 02143907974, 12G0A0H (01/02/23 PUKUL 15:11)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104683",
                    "waktu_lapor": "01/02/2023 14:19:59",
                    "waktu_response": "01/02/2023 14:47:47",
                    "waktu_recovery": "01/02/2023 14:49:16",
                    "durasi_response_time": 1668,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devi ratnasari",
                    "alamat_pelapor": "DN BUNUT No.0 RT.1 RW.1 GADING",
                    "no_telp_pelapor": "6287781817757",
                    "keterangan_pelapor": "gagal terus saat isi kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104686",
                    "waktu_lapor": "01/02/2023 14:20:39",
                    "waktu_response": "01/02/2023 14:28:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 33930553,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Afif Sulthoni",
                    "alamat_pelapor": "Jl. Masalembu No.28",
                    "no_telp_pelapor": "6285640933791",
                    "keterangan_pelapor": "MUTASI_K (G9923020188408:app) - Kwh meter sering mati hidup sendiri dan ada tulisan error ketika mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020104689",
                    "waktu_lapor": "01/02/2023 14:21:01",
                    "waktu_response": "01/02/2023 14:30:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 33930440,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "maryati",
                    "alamat_pelapor": "KK PERUMNAS TLJAMBE No.45 RT.000 RW.00 TLK JAMBE",
                    "no_telp_pelapor": "6282121321382",
                    "keterangan_pelapor": "MUTASI_K (G9923020188758:pelanggan di telfon tidak d angkat .sudah d jelaskan via WA terkait tagihan yang   harus d lunasi) - saya ingin membeli token prabayar namun keterangannya status pelanggan tidak aktif. itu kenapa ya?\\nCC.54.NURASIYAH.CSOI. TGL 01/02/23. PELANGGAN LAPOR KEMBALI : MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 PELANGGAN DENGAN NO METER 01100723590 TIDAK BISA BELI TOKEN , PADA DATA P2APST TERTERA : BLOCKING PEMBELIAN, PADA DATA AP2T TERTERA : Blocking dikarenakan Piutang, NAMUN TIDAK ADA NO REG . SISA 62,3 KWH ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020104693",
                    "waktu_lapor": "01/02/2023 14:21:17",
                    "waktu_response": "01/02/2023 14:26:02",
                    "waktu_recovery": "01/02/2023 14:54:12",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 1690,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfi julfadlillah",
                    "alamat_pelapor": "JL MARELAN RAYA PASAR II R.PULAU No.0 LK.17",
                    "no_telp_pelapor": "6285270075530",
                    "keterangan_pelapor": "token di isi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020104694",
                    "waktu_lapor": "01/02/2023 14:21:18",
                    "waktu_response": "01/02/2023 15:01:20",
                    "waktu_recovery": "01/02/2023 15:15:10",
                    "durasi_response_time": 2402,
                    "durasi_recovery_time": 830,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tuti Alawiah",
                    "alamat_pelapor": "KP CIBANGO No.0 RT.000 RW.00 TELARSARI",
                    "no_telp_pelapor": "6285719351502",
                    "keterangan_pelapor": "kenapa bln sekarang pembayaran listrik atas Nama MARIAN naiknya nyampe duaratus lebih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5323020100573",
                    "waktu_lapor": "01/02/2023 14:21:59",
                    "waktu_response": "01/02/2023 14:48:17",
                    "waktu_recovery": "01/02/2023 19:09:49",
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 15692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL WIJAYA KUSUMA III GANG 2 NO.83 RT.18/7 KEL.MALAKASARI KEC.DUREN SAWIT JAKARTA TIMUR",
                    "no_telp_pelapor": "6285881937572",
                    "keterangan_pelapor": "PELAPOR A.N BPK IWAN DENGAN NO KTP : 3175070504720008 TIDAK PERNAH MERASA MENGAJUKAN PERMOHONAN PASANG BARU A.N PELANGGAN INDOMARCO PRISMATAMA. SAAT INI PELAPOR DIDATANGI PETUGAS PAJAK DIKARENAKAN IDPEL TERSEBUT DENGAN DAYA 23000 VA DIKENAKAN WAJIB PAJAK. PELANGGAN MINTA DIBANTU UNTUK PROSES PEMBARUAN DATA NO KTP PEMILIK ASLI NOMOR IDPEL 545302361949 TERSEBUT. MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104699",
                    "waktu_lapor": "01/02/2023 14:22:14",
                    "waktu_response": "01/02/2023 14:35:47",
                    "waktu_recovery": "01/02/2023 15:06:21",
                    "durasi_response_time": 813,
                    "durasi_recovery_time": 1834,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01328025901",
                    "nama_pelapor": "BP ANDI RAHMAT",
                    "alamat_pelapor": "JL AMANAH NO 99 004 / RW-08 KEL CIBINONG KEC CIBINONG ACUAN LOKASI : DEKAT WR BANG AHMAD",
                    "no_telp_pelapor": "081289035431",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PERPINDAHAN APP DI KARENAKAN RENOVASI BANGUNAN. PELANGGAN SELAKU PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104701",
                    "waktu_lapor": "01/02/2023 14:22:08",
                    "waktu_response": "01/02/2023 14:23:32",
                    "waktu_recovery": "01/02/2023 14:26:59",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "JL KP.MANUNGTUNG RT01/02 LEGOK",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104703",
                    "waktu_lapor": "01/02/2023 14:22:19",
                    "waktu_response": "01/02/2023 14:23:59",
                    "waktu_recovery": "01/02/2023 14:31:11",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani nuraeni",
                    "alamat_pelapor": "kp.cikadongdong rt01rw6",
                    "no_telp_pelapor": "6282118170251",
                    "keterangan_pelapor": "kWh gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104705",
                    "waktu_lapor": "01/02/2023 14:22:28",
                    "waktu_response": "01/02/2023 14:34:39",
                    "waktu_recovery": "01/02/2023 14:36:23",
                    "durasi_response_time": 731,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "DS BANDENGAN RT.0 RW.0 BANDENGAN",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "kenapa saya masukan token listrik kok gagal terus, tolong bantuannya dari tadi enggak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5423020104707",
                    "waktu_lapor": "01/02/2023 14:22:30",
                    "waktu_response": "01/02/2023 14:23:44",
                    "waktu_recovery": "01/02/2023 14:27:07",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "PR PONDOK JAGUNG BLK GR 2 No.19A PONDOK JAG",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104708",
                    "waktu_lapor": "01/02/2023 14:22:33",
                    "waktu_response": "01/02/2023 15:41:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4735,
                    "durasi_recovery_time": 33926177,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jasmin Prasojo",
                    "alamat_pelapor": "DN SOMOPURO BEBENGAN No. RT.4 RW.7 BEBENGAN",
                    "no_telp_pelapor": "628122925628",
                    "keterangan_pelapor": "MUTASI_K (G9923020188488:meter kwh rusak ) - mtr rusak, listrik tidak nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJA"
                },
                {
                    "no_laporan": "K5423020104712",
                    "waktu_lapor": "01/02/2023 14:22:53",
                    "waktu_response": "01/02/2023 14:24:02",
                    "waktu_recovery": "01/02/2023 14:27:13",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "KP KOCEAK RT 5/1 KARANGGAN SRP",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104713",
                    "waktu_lapor": "01/02/2023 14:23:08",
                    "waktu_response": "01/02/2023 14:34:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 696,
                    "durasi_recovery_time": 33930181,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "rt18 /06",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "MUTASI_K (G9923020188420:Menunggu petugas datang untuk ganti Kwh Meter) - kenapa mau isi pulsa listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5423020104714",
                    "waktu_lapor": "01/02/2023 14:23:17",
                    "waktu_response": "01/02/2023 14:24:13",
                    "waktu_recovery": "01/02/2023 14:27:22",
                    "durasi_response_time": 56,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "JL JL KELAPA DUA CURUG",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104715",
                    "waktu_lapor": "01/02/2023 14:23:39",
                    "waktu_response": "01/02/2023 15:03:52",
                    "waktu_recovery": "01/02/2023 15:55:33",
                    "durasi_response_time": 2413,
                    "durasi_recovery_time": 3101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000005006555",
                    "nama_pelapor": "IBU SELVIANI NUR YULIYANI",
                    "alamat_pelapor": "JL. SADANG, KOMPLEK CIBIRU ASRI 1 BLOK B NO 41 RT/RW 04/17, CILEUNYI, KAB. BANDUNG 40625",
                    "no_telp_pelapor": "085721888806",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023 = 28492, ST APP TGL 01/02/2023 = 28322. REK BELUM DILUNASI. (PER SEPTEMBER 2022 - 21 JANUARI 2023 RUMAH KOSONG DAN SAAT INI DIHUNI, RUMAH BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, TIDAK TAU PETUGAS MELAKUKAN SWACAM ATAU TIDAK). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020104717",
                    "waktu_lapor": "01/02/2023 14:24:06",
                    "waktu_response": "01/02/2023 14:24:38",
                    "waktu_recovery": "01/02/2023 14:29:44",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGI ",
                    "alamat_pelapor": "JL- KP KEBON MANGGU NO 0 RT-3 / RW-1 KEL CISAUK KEC CISAUK KAB TANGERANG BANTEN // DEPAN BENGKAL EMERAL AUTO ",
                    "no_telp_pelapor": "081389519536",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100578",
                    "waktu_lapor": "01/02/2023 14:24:47",
                    "waktu_response": "01/02/2023 14:27:39",
                    "waktu_recovery": "01/02/2023 15:06:24",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 2325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU FITRI ",
                    "alamat_pelapor": "KP CIBUGIS JL KLAPANUNGGAL NO 146 RT-3 / RW-5 DESA 0 KEC KLAPANUNGGAL KAB BOGOR ",
                    "no_telp_pelapor": "083825393555",
                    "keterangan_pelapor": "TIDAK BISA PEMBELIAN TOKEN, DATA P2APST NO METER 14009454530 KET SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PTL MENYALA SISA 103 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104726",
                    "waktu_lapor": "01/02/2023 14:24:55",
                    "waktu_response": "01/02/2023 14:57:58",
                    "waktu_recovery": "01/02/2023 15:00:31",
                    "durasi_response_time": 1983,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yuni Yulianti",
                    "alamat_pelapor": "KP WATES No.0 RT.000 RW.00 LANGKAP",
                    "no_telp_pelapor": "6289678168707",
                    "keterangan_pelapor": "Min mohon maaf ini listrik rumah ibu saya kan kena petir yaa tolong segera diperbaiki",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGADEN"
                },
                {
                    "no_laporan": "K5423020104730",
                    "waktu_lapor": "01/02/2023 14:25:10",
                    "waktu_response": "01/02/2023 14:46:48",
                    "waktu_recovery": "01/02/2023 14:58:15",
                    "durasi_response_time": 1298,
                    "durasi_recovery_time": 687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS NAPIS No. RT. 1 RW. 1 TBREJO",
                    "no_telp_pelapor": "6285739240023",
                    "keterangan_pelapor": "padam sejak pagi hingga kini.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADANGAN"
                },
                {
                    "no_laporan": "K5323020100579",
                    "waktu_lapor": "01/02/2023 14:25:22",
                    "waktu_response": "01/02/2023 14:30:21",
                    "waktu_recovery": "01/02/2023 16:14:51",
                    "durasi_response_time": 299,
                    "durasi_recovery_time": 6270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANGEL",
                    "alamat_pelapor": "PR GREEN LAKE CITY CLUSTER ASIA 7 NO.28 KEL CIPONDOH KEC CIPONDOH KOTA TANGERANG / DKT FRESH MARKET ",
                    "no_telp_pelapor": "6287811012020",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN KOVERSI NO.TOKEN  52087228205065343835 KE NO.METER BARU (DI LOKASI ADA PERGANTIAN KWH METER) ID.PEL 546302118900",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104737",
                    "waktu_lapor": "01/02/2023 14:26:09",
                    "waktu_response": "01/02/2023 15:40:13",
                    "waktu_recovery": "01/02/2023 15:59:01",
                    "durasi_response_time": 4444,
                    "durasi_recovery_time": 1128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalu Pandri",
                    "alamat_pelapor": "Kampung Wisata Orong Gerisak DesaTetebatu",
                    "no_telp_pelapor": "6287806776754",
                    "keterangan_pelapor": "tidak bisa masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104743",
                    "waktu_lapor": "01/02/2023 14:27:28",
                    "waktu_response": "01/02/2023 14:27:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 33930592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE FERRUM No.50 GD SERPONG",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104746",
                    "waktu_lapor": "01/02/2023 14:27:52",
                    "waktu_response": "01/02/2023 14:28:14",
                    "waktu_recovery": "01/02/2023 14:30:09",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE EXMORE No.01 GD SERPONG",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104748",
                    "waktu_lapor": "01/02/2023 14:28:11",
                    "waktu_response": "01/02/2023 14:29:39",
                    "waktu_recovery": "01/02/2023 14:30:51",
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "KP CIBOGO WETAN No. RT.2 RW.3",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104750",
                    "waktu_lapor": "01/02/2023 14:28:36",
                    "waktu_response": "01/02/2023 14:47:58",
                    "waktu_recovery": "01/02/2023 14:49:23",
                    "durasi_response_time": 1162,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDURRAHMAN",
                    "alamat_pelapor": "Perumahan Griya Permai Paiton. Masuk gerbang, lurus ke selatan, belok kanan, lalu lihat masjid, rumah ukiran depan kanan masjid",
                    "no_telp_pelapor": "6285235511969",
                    "keterangan_pelapor": "meter nyala, skring tidak ada Strom. kondisi rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104752",
                    "waktu_lapor": "01/02/2023 14:29:03",
                    "waktu_response": "01/02/2023 14:55:59",
                    "waktu_recovery": "01/02/2023 16:41:02",
                    "durasi_response_time": 1616,
                    "durasi_recovery_time": 6303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "ridwansyahricardo@gmail.com",
                    "alamat_pelapor": "JL. CONDET RAYA NO.5 RT 013/004 KEL. BATU AMPAR KEC. KRAMAT JATI, JAKARTA TIMUR – DKI JAKARTA",
                    "no_telp_pelapor": "089609314747",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PADA TANGGAL 06/12/2022 PETUGAS DATANG AN. FIKRI. ATAS TEMUAN PELANGGARAN P2TL. SESUAI INFORMASI YBS BERKEBERATAN ATAS TEMUAN TSB DIKARENAKAN SEBELUMNYA TERDAPAT PEREMEJAAN DI KWH METERNYA. YBS SUDAH KE UNIT PLN DAN SUDAH DIBERIKAN BERITA ACARA.",
                    "media": "Email",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020104753",
                    "waktu_lapor": "01/02/2023 14:28:58",
                    "waktu_response": "01/02/2023 14:33:36",
                    "waktu_recovery": "01/02/2023 15:55:12",
                    "durasi_response_time": 278,
                    "durasi_recovery_time": 4896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006015852",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "JL RAYA KP SETU GG H GUMAY NO 76 RT 9/2 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI",
                    "no_telp_pelapor": "0213908501",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) NO TOKEN : 6291 8456 2661 0938 0687 DAN 3334 7789 9774 5991 3180 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104762",
                    "waktu_lapor": "01/02/2023 14:30:10",
                    "waktu_response": "01/02/2023 14:33:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 217,
                    "durasi_recovery_time": 33930238,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "PLN PONDOK KOPI",
                    "alamat_pelapor": "JL JL.RAWA DOMBA NO.16.A",
                    "no_telp_pelapor": "6287877211209",
                    "keterangan_pelapor": "MUTASI_K (G9923020188507:urgent) - meteran token tidak bisa diisi pulsa selalu gagal. mohon dibantu n dicek masalahnya atau kirim petugas  kelokasi. tks . no voucher : 3064 8584 9452 7487 1728 rp.500rb",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104765",
                    "waktu_lapor": "01/02/2023 14:30:37",
                    "waktu_response": "01/02/2023 14:33:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 33930269,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fatkhuri",
                    "alamat_pelapor": "Rt 008 Rw 001",
                    "no_telp_pelapor": "6282324174789",
                    "keterangan_pelapor": "MUTASI_K (G9923020188421:TIDAK BISA ISI TOKEN 2X) - beli token listrik dipasang, gagal sudah 2 kali coba \\nmohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANDUDONGKAL"
                },
                {
                    "no_laporan": "K5423020104766",
                    "waktu_lapor": "01/02/2023 14:30:44",
                    "waktu_response": "01/02/2023 14:35:16",
                    "waktu_recovery": "01/02/2023 15:10:21",
                    "durasi_response_time": 272,
                    "durasi_recovery_time": 2105,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdullah",
                    "alamat_pelapor": "kp. Nambo Ds. Kaserangan Kec. Ciruas Kab. serang ",
                    "no_telp_pelapor": "6281295078887",
                    "keterangan_pelapor": "Permasalahan kWh yang ingin dipindahkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020104771",
                    "waktu_lapor": "01/02/2023 14:31:12",
                    "waktu_response": "01/02/2023 15:39:48",
                    "waktu_recovery": "01/02/2023 15:58:44",
                    "durasi_response_time": 4116,
                    "durasi_recovery_time": 1136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalu Pandri",
                    "alamat_pelapor": "DN ORONG GERISAK No.",
                    "no_telp_pelapor": "6287806776754",
                    "keterangan_pelapor": "32177971606",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104774",
                    "waktu_lapor": "01/02/2023 14:31:40",
                    "waktu_response": "01/02/2023 14:36:17",
                    "waktu_recovery": "01/02/2023 16:12:36",
                    "durasi_response_time": 277,
                    "durasi_recovery_time": 5779,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani nuraeni",
                    "alamat_pelapor": "kp.cikadongdong rt01rw6",
                    "no_telp_pelapor": "6282118170251",
                    "keterangan_pelapor": "kWh gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104775",
                    "waktu_lapor": "01/02/2023 14:32:03",
                    "waktu_response": "01/02/2023 15:06:32",
                    "waktu_recovery": "01/02/2023 16:25:51",
                    "durasi_response_time": 2069,
                    "durasi_recovery_time": 4759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SUHADA",
                    "alamat_pelapor": "JL H EMIN KP CIPETE RT03/01 NO -  KEL PEKOJAN KEC PINANG KOTA TANGERANG DEKAT SMK GAMA ",
                    "no_telp_pelapor": "081314566165",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN ATAS LONJAKAN REKENING FEB 23, ST AKHIR = 3602 .ST APP TGL 01/02/23 = 3621, PLN 123 TELAH MENJELASKAN SESUAI DENGAN DATA ACMT, NAMUN PELANGGAN MENGINGINKAN PENJELASAN ATAS LONJAKAN TERSEBUT \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020104780",
                    "waktu_lapor": "01/02/2023 14:32:15",
                    "waktu_response": "01/02/2023 14:33:07",
                    "waktu_recovery": "01/02/2023 14:39:37",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "PR CLUSTER GREEN ORCHID RESIDENCE BLOK B No.05 CIATER",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104783",
                    "waktu_lapor": "01/02/2023 14:32:34",
                    "waktu_response": "01/02/2023 14:33:31",
                    "waktu_recovery": "01/02/2023 15:06:17",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 1966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-01",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104784",
                    "waktu_lapor": "01/02/2023 14:32:34",
                    "waktu_response": "01/02/2023 14:35:53",
                    "waktu_recovery": "01/02/2023 14:46:51",
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DILLA PRATAMA GUNAWAN",
                    "alamat_pelapor": "JL CISURUPAN No.106 RT.004 RW.08 CITEUREUP",
                    "no_telp_pelapor": "6281312015151",
                    "keterangan_pelapor": "minta tolong dicek pemakaian listrik karena bayar swtiap bulan agak mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020104785",
                    "waktu_lapor": "01/02/2023 14:32:47",
                    "waktu_response": "01/02/2023 14:35:23",
                    "waktu_recovery": "01/02/2023 14:46:02",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 639,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL- RT- RW- NO- DS SIHOTANG PANGURURAN KEL TURPUK SIHOTANG KEC HARIAN, KAB. SAMOSIR, SUMATERA UTARA ACUAN LOKASI DEKAT SD ",
                    "no_telp_pelapor": "08118400029",
                    "keterangan_pelapor": "TGL 17/01/23 PROSES PD ( R1T / 450 - R1T / 900 VA) DENGAN NO AGENDA 129079922301171052 DAN NO REG 1290715000974 TGL 17/01/23 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGURURAN"
                },
                {
                    "no_laporan": "K5423020104790",
                    "waktu_lapor": "01/02/2023 14:32:53",
                    "waktu_response": "01/02/2023 14:33:48",
                    "waktu_recovery": "01/02/2023 15:07:51",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 2043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL KP KAMURANG ATAS RT4/1 PKA SRP",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104793",
                    "waktu_lapor": "01/02/2023 14:33:03",
                    "waktu_response": "01/02/2023 14:35:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 33930153,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalumuhamad nasir",
                    "alamat_pelapor": "DN DASAN BARU No.0 RT.0 RW.0 WAJAGESENG",
                    "no_telp_pelapor": "6287765767612",
                    "keterangan_pelapor": "MUTASI_K (G9923020188419:periksa) - kwh periksa sudah satu minggu pelanggan matilampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020104794",
                    "waktu_lapor": "01/02/2023 14:33:20",
                    "waktu_response": "01/02/2023 14:48:30",
                    "waktu_recovery": "01/02/2023 17:17:45",
                    "durasi_response_time": 910,
                    "durasi_recovery_time": 8955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rahmat dwi anggoro",
                    "alamat_pelapor": "PR GDC WEST MANHATTAN BLOK AF6 No.22 RT.0 RW.0 BEKASI",
                    "no_telp_pelapor": "6281310380508",
                    "keterangan_pelapor": "mcb loss",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104795",
                    "waktu_lapor": "01/02/2023 14:33:24",
                    "waktu_response": "01/02/2023 14:36:35",
                    "waktu_recovery": "01/02/2023 15:23:54",
                    "durasi_response_time": 191,
                    "durasi_recovery_time": 2839,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Djoni Hery Soesanto",
                    "alamat_pelapor": "DK DAMEAN No. RT. 0 RW. 0 KEBONAGUNG",
                    "no_telp_pelapor": "6287776607745",
                    "keterangan_pelapor": "isi token tidak bisa, tertulis GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020104796",
                    "waktu_lapor": "01/02/2023 14:33:29",
                    "waktu_response": "01/02/2023 14:34:15",
                    "waktu_recovery": "01/02/2023 15:08:05",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 2030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL KP BABAKAN RT 3/4 BINONG CRG",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104799",
                    "waktu_lapor": "01/02/2023 14:33:33",
                    "waktu_response": "01/02/2023 15:09:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2173,
                    "durasi_recovery_time": 33928079,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Selvitas kolo Mau",
                    "alamat_pelapor": "kotafoun A,Desa Bereliku",
                    "no_telp_pelapor": "6281236754354",
                    "keterangan_pelapor": "MUTASI_K (G9923020188461:UTK YANTEK ATAMBUA ADA KELUHAN MASUK LOKASI KOTA FOUN) - kwhnya muncul tp listrik padam sedangkan listrik tetangga menyala mohon solusi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020104804",
                    "waktu_lapor": "01/02/2023 14:34:04",
                    "waktu_response": "01/02/2023 14:35:58",
                    "waktu_recovery": "01/02/2023 14:42:12",
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "komang bayu suta",
                    "alamat_pelapor": "Jl. Bidadari II No.3",
                    "no_telp_pelapor": "6287863113924",
                    "keterangan_pelapor": "proses tambah daya belum terpasang sampai  hari ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020104806",
                    "waktu_lapor": "01/02/2023 14:34:20",
                    "waktu_response": "01/02/2023 15:19:57",
                    "waktu_recovery": "01/02/2023 16:19:22",
                    "durasi_response_time": 2737,
                    "durasi_recovery_time": 3565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSDI ",
                    "alamat_pelapor": "JL PATTENE PERUM GREEN CLAUSTER PATTENE BL D No. 05 KEL PAI, KEC BIRINGKANAYA, KOTA MAKASSAR, SULAWESI SELATAN, DEKAT JEMBATAN TIMBANG MOBIL ",
                    "no_telp_pelapor": "082346654333",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 22/12/22 TELAH DILUNASI PEMBAYARAN  PROSES PD (B2/13.200 VA – B2/66.000 VA) DENGAN NO REG  3202013034555  NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104807",
                    "waktu_lapor": "01/02/2023 14:34:13",
                    "waktu_response": "01/02/2023 14:57:35",
                    "waktu_recovery": "01/02/2023 19:11:35",
                    "durasi_response_time": 1402,
                    "durasi_recovery_time": 15240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRAMUZA KUSNARSYAD",
                    "alamat_pelapor": "PR VILLA BUKIT TIDAR KAV.C 1 No.504",
                    "no_telp_pelapor": "62811123873",
                    "keterangan_pelapor": "mohon perhatian PLN bahwa sejak pemasangan KWH meter hingga saat ini belum dilakukan pemasangan MCB dan segel MCB sebagaimana ditunjukkan dalam foto terlampir.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020104809",
                    "waktu_lapor": "01/02/2023 14:34:22",
                    "waktu_response": "01/02/2023 14:43:40",
                    "waktu_recovery": "01/02/2023 15:45:52",
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 3732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKANTO",
                    "alamat_pelapor": "JL GALUR RT3/3 NO 88 KEL. PISANGAN KEC. CIPUTAT TIMUR TANGSEL BANTEN (SEBELAH PERUM CIREUNDEU PARK)",
                    "no_telp_pelapor": "02174701357",
                    "keterangan_pelapor": "MOHON PERIKSA APP, KARENA DIRAGUKAN KONDISI BEROPERASINYA PIRINGAN KWH BERPUTAR TERLALU CEPAT SEJAK 3 TAHUN LALU. PELANGGAN MENGINGINKAN DILAKUKAN PERGANTIAN APP.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104810",
                    "waktu_lapor": "01/02/2023 14:34:27",
                    "waktu_response": "01/02/2023 15:30:30",
                    "waktu_recovery": "01/02/2023 20:31:29",
                    "durasi_response_time": 3363,
                    "durasi_recovery_time": 18059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTRISNO",
                    "alamat_pelapor": "JL GENUKAN RT 4 RW 2 RANDUSARI PRAMBANAN KL, RANDUSARI, PRAMBANAN, KAB. KLATEN, JAWA TENGAH",
                    "no_telp_pelapor": "081318607667",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 26/01/23  REALISASI PROSES PB (R1T / 450 VA) DENGAN NO AGENDA 524049912301103753. SESUAI INFO PELANGGAN PETUGAS HANYA MEMASANG KWH METER NAMUN INSTALASI BELUM TERPASANG.  BERDASARKAN INFO PELANGGAN BELUM ADA TINDAK LANJUT PETUGAS TGL 1/2/23  PKL 14.45  WIB CC.54.AZMINA. PELANGGAN MELAPOR KEMBALI. PELANGGAN MENGINGINKAN KEJELASAN TERKAIT PENYALAAN TSB. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN . CC.54.MUTIA;15:38 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020104811",
                    "waktu_lapor": "01/02/2023 14:34:28",
                    "waktu_response": "01/02/2023 14:38:03",
                    "waktu_recovery": "01/02/2023 16:16:07",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 5884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "KP PULO No.0 RT.1 RW.3 SUMBERJAYA",
                    "no_telp_pelapor": "628170047448",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter, tgl 26 Januari 2023 sebesar 53344 stand akhir Januari 2023 52156, sudah coba swacam tetapi error, adapun utk joint visit dapat menghubungi 08170047448",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020104812",
                    "waktu_lapor": "01/02/2023 14:34:38",
                    "waktu_response": "01/02/2023 15:41:25",
                    "waktu_recovery": "01/02/2023 16:07:55",
                    "durasi_response_time": 4007,
                    "durasi_recovery_time": 1590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Totok Rosihan",
                    "alamat_pelapor": "candirejo ",
                    "no_telp_pelapor": "6285643511397",
                    "keterangan_pelapor": "meteran di segel",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5323020100588",
                    "waktu_lapor": "01/02/2023 14:35:05",
                    "waktu_response": "01/02/2023 14:36:18",
                    "waktu_recovery": "01/02/2023 14:51:15",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0017171330005",
                    "nama_pelapor": "BP TEJO",
                    "alamat_pelapor": "JL ROKAN NO 6 KEL SRAGEN KEC SRAGEN KOTA KAB SRAGEN / DPN POLRES SRAGEN",
                    "no_telp_pelapor": "087823367091",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN AKAN MENGAJUKAN PERUBAHAN DAYA DENGAN IDPEL : 520580009097 NAMUN MASIH ADA NO AGENDA PENGADUAN : 520580562204047454. INFO PELANGGAN SUDAH MENGAJUKAN PERUBAHAN DAYA KE KANTOR NAMUN BELUM MENDAPATKAN NO REG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRAGEN"
                },
                {
                    "no_laporan": "K5423020104813",
                    "waktu_lapor": "01/02/2023 14:35:15",
                    "waktu_response": "01/02/2023 15:29:39",
                    "waktu_recovery": "01/02/2023 15:38:47",
                    "durasi_response_time": 3264,
                    "durasi_recovery_time": 548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "JL PROF DR LATUMETEN  I  NO 32 B  RT-2 / RW-5 KEL GROGOL PETAMBURAN KEC - JAKBAR ACUAN LOKASI KONTRAKAN SIMORANGKIR ",
                    "no_telp_pelapor": "081285429581",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA ) SISA KWH 18.72.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104815",
                    "waktu_lapor": "01/02/2023 14:35:46",
                    "waktu_response": "01/02/2023 14:36:49",
                    "waktu_recovery": "01/02/2023 15:51:10",
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 4461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU EKA",
                    "alamat_pelapor": "JL DANAU RANAU 2 BLK AC2 NO 11 PR CLUSTER CATALINA RT 05/06 KEL MEDANG KEC PAGEDANGAN KAB TANGERANG ",
                    "no_telp_pelapor": "02154212999",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23 = 11.688, APP TGL 01/02/23 = 11.589. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104820",
                    "waktu_lapor": "01/02/2023 14:36:04",
                    "waktu_response": "01/02/2023 14:38:56",
                    "waktu_recovery": "01/02/2023 15:06:07",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 1631,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irwansyah sitorus",
                    "alamat_pelapor": "dusun 2",
                    "no_telp_pelapor": "6282277974545",
                    "keterangan_pelapor": "sering strip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5323020100591",
                    "waktu_lapor": "01/02/2023 14:36:22",
                    "waktu_response": "01/02/2023 14:48:43",
                    "waktu_recovery": "01/02/2023 17:02:44",
                    "durasi_response_time": 741,
                    "durasi_recovery_time": 8041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRVIANTI",
                    "alamat_pelapor": "KK PDU.PERMAI JL ANGGREK 4 BLOK E5 NO 10 KEL BAHAGIA KEC BABELAN KOTA BEKASI / DEKAT LAPANGAN DAN MASJID",
                    "no_telp_pelapor": "087866316036",
                    "keterangan_pelapor": "PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT TELAT PEMBAYARAN TAGIHAN SUDAH DIBAYARKAN BANK MANDIRI 31-01-2023 \\t22:21:57 MOHON DIBANTU KONFIRMASI DAN TINDAKLAJUT // MOHON TINDAK LANJUT DAN PENANGANAN DARI PETUGAS, PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.>>PELANGGAN LAPOR 2X.(CC.52.YOVITA).",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104824",
                    "waktu_lapor": "01/02/2023 14:36:34",
                    "waktu_response": "01/02/2023 15:18:19",
                    "waktu_recovery": "01/02/2023 18:30:05",
                    "durasi_response_time": 2505,
                    "durasi_recovery_time": 11506,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "189229",
                    "nama_pelapor": "IBU SIFA",
                    "alamat_pelapor": "JL JOGLO RAYA, KK RUKAN PURI BOTANICAL BLOK I-9 NO.20 RT 8 RW 8, KEL JOGLO, KEC KEMBANGAN, KOTA JAKARTA BARAT, DKI JAKARTA",
                    "no_telp_pelapor": "02158900036",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 20/01/2023 DILAKUKAN REALISASI PROSES PD (B2T/7700 - B2T/11000) DENGAN NO REG 5433015085279. SESUAI INFO PELANGGAN, DIINFORMASIKAN OLEH PETUGAS SESUDAH REALISASI BAHWA BIAYA YANG DIBAYARKAN SUDAH TERMASUK DENGAN PERGANTIAN BOX APP. NAMUN HINGGA SAAT INI BOX APP BELUM DILAKUKAN PERGANTIAN. PELANGGAN MELAPOR KEMBALI. CC.54.UKHWATUN. TGL 01/02/23. PUKUL 15:30 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104834",
                    "waktu_lapor": "01/02/2023 14:37:37",
                    "waktu_response": "01/02/2023 14:38:15",
                    "waktu_recovery": "01/02/2023 14:42:15",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE HASIENDA No.21 GD SERPONG",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104837",
                    "waktu_lapor": "01/02/2023 14:37:48",
                    "waktu_response": "01/02/2023 14:53:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 925,
                    "durasi_recovery_time": 33929072,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR RT 2/2 KEL JATI RAHAYU KEC PONDOK MELATI KAB BEKASI. DEKAT PASAR OTA PONDOK GEDE",
                    "no_telp_pelapor": "02185517364",
                    "keterangan_pelapor": "MUTASI_K (G9923020188566:MOHON BANTUAN PENGAMANAN JTR KARNA AKAN DILAKUKAN PENEBANGAN POHON PADA HARI JUMAT TGL  3/2/2023 PKL 08.00 WIB . NO TELP YG DAPAT DIHUBUNGI IBU ANA 085811472700/PAK RISKI 081331945233) -  MOHON BANTUAN PENGAMANAN JTR KARNA AKAN DILAKUKAN PENEBANGAN POHON PADA HARI JUMAT TGL  3/2/2023 PKL 08.00 WIB . NO TELP YG DAPAT DIHUBUNGI IBU ANA 085811472700/PAK RISKI 081331945233",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104838",
                    "waktu_lapor": "01/02/2023 14:37:58",
                    "waktu_response": "01/02/2023 14:38:40",
                    "waktu_recovery": "01/02/2023 14:43:57",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-0",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104842",
                    "waktu_lapor": "01/02/2023 14:38:12",
                    "waktu_response": "01/02/2023 14:43:34",
                    "waktu_recovery": "01/02/2023 15:22:37",
                    "durasi_response_time": 322,
                    "durasi_recovery_time": 2343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Kurniawaan",
                    "alamat_pelapor": "JL CITARUM No.68B RT.0 RW.0",
                    "no_telp_pelapor": "6281275832220",
                    "keterangan_pelapor": "Pengajuan tambah daya dari 4.400 ke 13.2000 sudah dibayar lunas tetapi sampai saat ini masih belum ada perubahan dan minta tolong/mohon kira kira kapan untuk dipasang. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020104843",
                    "waktu_lapor": "01/02/2023 14:38:13",
                    "waktu_response": "01/02/2023 14:56:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1113,
                    "durasi_recovery_time": 33928859,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kharisma",
                    "alamat_pelapor": "JL SANGGINGAN No.0 RT.0 RW.0 LUNGSIAKAN",
                    "no_telp_pelapor": "6281294635424",
                    "keterangan_pelapor": "MUTASI_K (G9923020188435:mohon doi bantu) - Listrik 3 pas bermasalah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020104844",
                    "waktu_lapor": "01/02/2023 14:38:13",
                    "waktu_response": "01/02/2023 14:38:52",
                    "waktu_recovery": "01/02/2023 15:08:12",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 1760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116708460",
                    "nama_pelapor": "BP ARYA",
                    "alamat_pelapor": "PR LEGOK INDAH BLK C11 NO 1  JL INDAH  RAYA KEL BABAKAN  KELOGOK TANGERANG ACUAN : DEKAT BUNDERAN ",
                    "no_telp_pelapor": "089615744427",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM   ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104845",
                    "waktu_lapor": "01/02/2023 14:38:14",
                    "waktu_response": "01/02/2023 14:39:05",
                    "waktu_recovery": "01/02/2023 14:44:10",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "JL JL PSR BENGKOK RT7/3 NO.18A",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104848",
                    "waktu_lapor": "01/02/2023 14:38:28",
                    "waktu_response": "01/02/2023 14:41:22",
                    "waktu_recovery": "01/02/2023 21:36:55",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 24933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gatot sudiyoto",
                    "alamat_pelapor": "jln patimura selatan ",
                    "no_telp_pelapor": "6281357833369",
                    "keterangan_pelapor": "pasang baru permohonan tgl 13 januari sampai sekarang blm ada konfirmasi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5323020100593",
                    "waktu_lapor": "01/02/2023 14:38:38",
                    "waktu_response": "01/02/2023 15:29:48",
                    "waktu_recovery": "01/02/2023 15:40:06",
                    "durasi_response_time": 3070,
                    "durasi_recovery_time": 618,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001289615",
                    "nama_pelapor": "BU TI ",
                    "alamat_pelapor": "GG 2 TEMANGGUNGAN NO  12 A   RT03/ 05 KEC BUBUTAN KEL ALUN ALUN CONTONG KOTA SURABAYA / DEKAT BLKG  SPBU",
                    "no_telp_pelapor": "081917171168",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGAJUKAN GESER KWH METER . MOHON KONFIRMASI PELANGGAN .PELANGGAN MENGHUBUNGI KEMBALI PUKUL   14:42   .CC.53.NOVI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP INDRAPURA"
                },
                {
                    "no_laporan": "K5423020104853",
                    "waktu_lapor": "01/02/2023 14:38:55",
                    "waktu_response": "01/02/2023 14:39:17",
                    "waktu_recovery": "01/02/2023 14:44:23",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "PER DARU INDAH BLOK R.R NO.12",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104859",
                    "waktu_lapor": "01/02/2023 14:39:08",
                    "waktu_response": "01/02/2023 14:42:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 33929690,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ANDI WIRA",
                    "alamat_pelapor": "Dusun Padaelo",
                    "no_telp_pelapor": "6285298345051",
                    "keterangan_pelapor": "MUTASI_K (G9923020188422:yantek) - listrik padam mulai dr dusun madani sampai dusun padaelo dgn kondisi lampu led yg watt rendah masih bisa nyala, hal tersebut terjadi setiap kali hujan deras mohon penyebabnya segerah di perbaiki semaksimal mungkin krn sering sekali seperti itu dgn kondisi yg selalu sama",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP HASANUDDIN"
                },
                {
                    "no_laporan": "K5323020100594",
                    "waktu_lapor": "01/02/2023 14:39:10",
                    "waktu_response": "01/02/2023 14:48:54",
                    "waktu_recovery": "01/02/2023 15:14:10",
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 1516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP AGUNG SUTAYA",
                    "alamat_pelapor": "JL P.YAPEN 1  GG PULO YAPEN NO 1 RT-/- BR BERABAN DS DAUH PURI KAUH KEC DENPASAR BARAT KOTA DENPASAR DPN SPANDUK BABI GULING CANDRA KE BARAT 30 M KIRI JALAN ",
                    "no_telp_pelapor": "081805505213",
                    "keterangan_pelapor": "GESER KWH BELUM REALISASI NO REG 5510032024883  PEMBAYARAN 30/1/23, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104861",
                    "waktu_lapor": "01/02/2023 14:39:19",
                    "waktu_response": "01/02/2023 14:42:58",
                    "waktu_recovery": "01/02/2023 14:51:27",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22112081652",
                    "nama_pelapor": "IBU ESA",
                    "alamat_pelapor": "JL NURI 2 KK VILA CIOMAS INDAH NO   34 BLOK H11 RT- 3 / RW- 14 KEL CIOMAS RAHAYU KEC CIOMAS KAB BOGOR PROV JAWA BARAT",
                    "no_telp_pelapor": "02185917723",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PTL MENYALA.. DATA PADA AP2T BLLOCKING  NAMUN PADA DATA AP2T TIODAK TERDAPAT TUNGGAKAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020104863",
                    "waktu_lapor": "01/02/2023 14:39:29",
                    "waktu_response": "01/02/2023 14:39:54",
                    "waktu_recovery": "01/02/2023 16:13:33",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 5619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yudini Mandre",
                    "alamat_pelapor": "Jl. Cemara IV No.c4/18",
                    "no_telp_pelapor": "6281331333206",
                    "keterangan_pelapor": "Tagihan listrik saya 360.000 sedangkan rumah kondisi kosong, hanya lampu teras saja yang menyala 24 jam",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104867",
                    "waktu_lapor": "01/02/2023 14:40:03",
                    "waktu_response": "01/02/2023 14:43:56",
                    "waktu_recovery": "01/02/2023 15:01:16",
                    "durasi_response_time": 233,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rebiman",
                    "alamat_pelapor": "DS PENGOS A,GERBOSARI No.03 RT.22 RW.11 SAMIGALUH",
                    "no_telp_pelapor": "6287739750354",
                    "keterangan_pelapor": "minta penggantian sisa pulsa,barusaja di ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5423020104871",
                    "waktu_lapor": "01/02/2023 14:40:50",
                    "waktu_response": "01/02/2023 14:43:06",
                    "waktu_recovery": "01/02/2023 15:28:31",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 2725,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RYAN",
                    "alamat_pelapor": "PR KSB BLOK D59, SUKARAGAM, SERANG BARU, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "08971214267 ",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 5370312073803. TGL 24/01/2023 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN\\nPENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI PETUGAS.",
                    "media": "Email",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104875",
                    "waktu_lapor": "01/02/2023 14:42:13",
                    "waktu_response": "01/02/2023 15:18:47",
                    "waktu_recovery": "01/02/2023 19:40:30",
                    "durasi_response_time": 2194,
                    "durasi_recovery_time": 15703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU RINDIYANI / BP JOKO ",
                    "alamat_pelapor": "JL RAYA KEMBANG RT4/2 NO 16 KEL MERUYA UTARA KEC KEMBANGAN JAKARTA BARAT ",
                    "no_telp_pelapor": "089529911350",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG SESUAI KETENTUAN. TGL 01/02/23 PELANGGAN DATANG KE PLN SETEMPAT UNTUK MELAKUKAN PEMBAYARAN REK JAN 23 DAN YBS MENGAJUKAN PROSES MIGRASI MENJADI PRABAYAR.  PELANGGAN MELAPOR KEMBALI CC.54.SARTIKA TGL 01/02/23 PKL 15:21 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104881",
                    "waktu_lapor": "01/02/2023 14:42:46",
                    "waktu_response": "01/02/2023 14:57:12",
                    "waktu_recovery": "01/02/2023 14:59:11",
                    "durasi_response_time": 866,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANTA",
                    "alamat_pelapor": "DN WARINGINJL RAYA BESSAKI  DUSUN TEGES  NO  KEL  POMPATAN KEC KRENDANG  KARANG ASEM  BALI ACUAN   SPBU KECIL ",
                    "no_telp_pelapor": "082237798318",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIRAGUKAN BEROPERASINYA KWH DIRASAKAN  CEPAT HABIS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5323020100599",
                    "waktu_lapor": "01/02/2023 14:42:55",
                    "waktu_response": "01/02/2023 14:44:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 33929616,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMAT",
                    "alamat_pelapor": "PR DUTA KRANJI JL CENDRAWASIH RAYA BLOK B NO 21 RT-10 / RW-12 KEL KRANJI KEC BEKASI BARAT KOTA BEKASI / DEKAT BAKSO BUJANGAN ",
                    "no_telp_pelapor": "087772667387",
                    "keterangan_pelapor": "MUTASI_K (G9923020188509:urgent) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 NO METER 86067736099 SISA TOKEN 12.33 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104882",
                    "waktu_lapor": "01/02/2023 14:42:58",
                    "waktu_response": "01/02/2023 14:43:19",
                    "waktu_recovery": "01/02/2023 16:14:43",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 5484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL- PR BINONG P BLK P4-16 RT 02 RW 09 KEL BINONG KEC CURUG KAB TANGERANG ACUAN LOKASI DEPAN POS RW 09  ",
                    "no_telp_pelapor": "0895800282855",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEB 23  STAND AKHIR= 53647. ST PADA DATA ACMT = 53467. ST APP TGL 01/02/23= 53485. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. MOHON AGAR HAL TSB TIDAK TERULANG KEMBALI.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104886",
                    "waktu_lapor": "01/02/2023 14:43:26",
                    "waktu_response": "01/02/2023 14:43:52",
                    "waktu_recovery": "01/02/2023 14:46:12",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE PALOMA No.20 GD SERPONG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104889",
                    "waktu_lapor": "01/02/2023 14:43:44",
                    "waktu_response": "01/02/2023 14:44:19",
                    "waktu_recovery": "01/02/2023 14:46:48",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-08",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104891",
                    "waktu_lapor": "01/02/2023 14:43:46",
                    "waktu_response": "01/02/2023 14:44:07",
                    "waktu_recovery": "01/02/2023 16:10:57",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 5210,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "134877",
                    "nama_pelapor": "IBU TATING",
                    "alamat_pelapor": "JL SUTERA KIRANA I NO.9, KEL PONDOK JAGUNG, KEC SERPONG UTARA, KOTA TANGERANG SELATAN, BANTEN ",
                    "no_telp_pelapor": "02153140727",
                    "keterangan_pelapor": "TGL 31/01/2023 REK JAN 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104892",
                    "waktu_lapor": "01/02/2023 14:43:48",
                    "waktu_response": "01/02/2023 14:48:23",
                    "waktu_recovery": "01/02/2023 16:00:35",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 4332,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Isnin Choiriyah",
                    "alamat_pelapor": "DS TANJUNG BUMI No. RT. RW. T. BUMI",
                    "no_telp_pelapor": "6281331500200",
                    "keterangan_pelapor": "mohon bantuannya pengecekan lebih lanjut terkait meter listrik dengan tagihan yg terbayar setiap bulan. Karena secara logika jika daya 900 watt dan alat listrik dirumah terbatas, tetapi habisnya sampai 500 rb\\n ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020104894",
                    "waktu_lapor": "01/02/2023 14:43:59",
                    "waktu_response": "01/02/2023 14:54:08",
                    "waktu_recovery": "01/02/2023 15:10:18",
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "salindri murbarani",
                    "alamat_pelapor": "KP TABONA No.0 RT.9 RW.3 TERNATE",
                    "no_telp_pelapor": "6282138327557",
                    "keterangan_pelapor": "pengisian token listrik gagal,  LAPORAN DIALIHKAN NO LAPOR G5123020101345, KONDISI PTL  HAMPIR PADAM SISA PULSA 3,59 KWH, CC.51.DIAH\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5323020100601",
                    "waktu_lapor": "01/02/2023 14:44:12",
                    "waktu_response": "01/02/2023 14:54:36",
                    "waktu_recovery": "01/02/2023 16:04:29",
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 4193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRONO",
                    "alamat_pelapor": "KK VILLA PEDURENAN IDH BLOK H NO. 1 JL PEDURENAN KEL. MUSTIKAJAYA KEC. PEDURENAN  ACUAN SAMPING MASJID  ",
                    "no_telp_pelapor": "081315009941",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT NO. STROOM SETELAH UPDATE VKRN 43, SISA STROOM  19  KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020104897",
                    "waktu_lapor": "01/02/2023 14:44:08",
                    "waktu_response": "01/02/2023 14:44:33",
                    "waktu_recovery": "01/02/2023 14:47:07",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL KP JALETRENG RT3/3 SERPONG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104899",
                    "waktu_lapor": "01/02/2023 14:44:12",
                    "waktu_response": "01/02/2023 15:23:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2373,
                    "durasi_recovery_time": 33927240,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Linda Ls",
                    "alamat_pelapor": "Gg. Melati ",
                    "no_telp_pelapor": "6285268203011",
                    "keterangan_pelapor": "MUTASI_K (G9923020188469:tolong cek ke lokasi) - diisi pulsa tidak bisa atau isi ulang gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK SEGARA"
                },
                {
                    "no_laporan": "K5423020104901",
                    "waktu_lapor": "01/02/2023 14:44:13",
                    "waktu_response": "01/02/2023 15:29:23",
                    "waktu_recovery": "01/02/2023 15:38:53",
                    "durasi_response_time": 2710,
                    "durasi_recovery_time": 570,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI",
                    "alamat_pelapor": "JL SATRIA 2  NO 24 A  RT 7/1  KEL PADEMANGAN BARAT KEC PADEMANGAN JAK UT ",
                    "no_telp_pelapor": "081385891156",
                    "keterangan_pelapor": "DI WILAYAH TSB PTL SERING PADAM (DALAM 3 BULAN TERAKHIR 2 KALI  PADAM).\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104905",
                    "waktu_lapor": "01/02/2023 14:44:26",
                    "waktu_response": "01/02/2023 14:44:43",
                    "waktu_recovery": "01/02/2023 14:46:56",
                    "durasi_response_time": 17,
                    "durasi_recovery_time": 133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104906",
                    "waktu_lapor": "01/02/2023 14:44:27",
                    "waktu_response": "01/02/2023 15:03:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1169,
                    "durasi_recovery_time": 33928429,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUKSIN",
                    "alamat_pelapor": "DS LOJEJER No. RT.7 RW.1 DESA LOJEJ",
                    "no_telp_pelapor": "6282140452247",
                    "keterangan_pelapor": "MUTASI_K (G9923020188444:periksa) - masukkan  taken  gagal dilayar muncul tulisan  PERIKSA nomer meter 50001864938",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020104909",
                    "waktu_lapor": "01/02/2023 14:44:47",
                    "waktu_response": "01/02/2023 14:48:55",
                    "waktu_recovery": "01/02/2023 15:07:49",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 1134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "73661",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "PERUM PONDOK UNGU PERMAI BLOK KK3 NO 19 RT 4/22 KEL KALIABANG TENGAH KEC PONDOK UNGU KOTA BEKASI ( DEKAT ALFAMIDI )",
                    "no_telp_pelapor": "0214893358",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN RENOVASI MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104912",
                    "waktu_lapor": "01/02/2023 14:45:07",
                    "waktu_response": "01/02/2023 15:00:49",
                    "waktu_recovery": "01/02/2023 16:45:54",
                    "durasi_response_time": 942,
                    "durasi_recovery_time": 6305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUNUS",
                    "alamat_pelapor": "KP KENDAL LEMBUR NO. RT.3 RW.2, SINDANGPANON, SINDANG JAYA, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "081398354894",
                    "keterangan_pelapor": "TGL 13/01/23  PROSES PD (B1T/ 450 VA - B2/230000 VA) DENGAN NO AGENDA 566409922301128263 DAN NO REG 5664055078536. TGL 13/01/23 BP TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104913",
                    "waktu_lapor": "01/02/2023 14:45:09",
                    "waktu_response": "01/02/2023 14:48:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 33929336,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizky Ramadhan",
                    "alamat_pelapor": "JL Jl.BENUA ANYAR Kel.BENUA ANYAR Kec.BANJA No.0 RT. RW.",
                    "no_telp_pelapor": "6285386281818",
                    "keterangan_pelapor": "MUTASI_K (G9923020188428:tegangan listrik drop) - tegangan listrik rendah.. \\nsehingga lampu yang terang menjadi redup..\\n\\nmesin compresor tidak bekerja maksimal\\n\\nterus kabel yang mengarah ke tempat saya terlihat sangat landu..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020104914",
                    "waktu_lapor": "01/02/2023 14:45:12",
                    "waktu_response": "01/02/2023 14:46:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33929446,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul muin",
                    "alamat_pelapor": "JL JATI No.0 RT.0 RW.0 CAILE",
                    "no_telp_pelapor": "6285238650510",
                    "keterangan_pelapor": "MUTASI_K (G9923020188460:gagal token) - token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020104917",
                    "waktu_lapor": "01/02/2023 14:45:39",
                    "waktu_response": "01/02/2023 14:59:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 850,
                    "durasi_recovery_time": 33928676,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anang Tarmiji",
                    "alamat_pelapor": "DN GLEE DUA DS LAMBADA No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6282363120110",
                    "keterangan_pelapor": "MUTASI_K (G9923020188437:Gagal isi token) - periksa,isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JANTHO"
                },
                {
                    "no_laporan": "K5323020100602",
                    "waktu_lapor": "01/02/2023 14:46:03",
                    "waktu_response": "01/02/2023 15:08:40",
                    "waktu_recovery": "01/02/2023 16:37:18",
                    "durasi_response_time": 1357,
                    "durasi_recovery_time": 5318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJANG ASEP",
                    "alamat_pelapor": "JL KP SAWAH LEGA KP SAWAH LEGA RT 1 RW 5 NO 0 KEL CISAAT KEC CICURUG KAB SUKABUMI (DIBELAKANG SEKOLAH MI AL BASRIA)",
                    "no_telp_pelapor": "083811616572",
                    "keterangan_pelapor": " TGL 31/1/2023 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN GANGGUAN G5323013100183 PELANGGAN BELUM MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN. PELANGGAN PERNAH LAPOR DENGAN NO K3223013100248, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. KONDISI PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CICURUG"
                },
                {
                    "no_laporan": "K5423020104919",
                    "waktu_lapor": "01/02/2023 14:46:27",
                    "waktu_response": "01/02/2023 15:20:32",
                    "waktu_recovery": "01/02/2023 16:01:52",
                    "durasi_response_time": 2045,
                    "durasi_recovery_time": 2480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUTFI",
                    "alamat_pelapor": "JL BTP BLOK I NO 205 KEL TAMALANREA KEC TAMALANREA KOTA MAKASSAR ",
                    "no_telp_pelapor": "08114110420",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 101 KWH. NO TOKEN : 6368 1761 3178 0353 2940 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104929",
                    "waktu_lapor": "01/02/2023 14:46:58",
                    "waktu_response": "01/02/2023 15:02:05",
                    "waktu_recovery": "01/02/2023 16:58:32",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 6987,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABBY / abbysundawani ",
                    "alamat_pelapor": " JL. SAKETI MALINGPING KM17 DESA KERTA, KP.KERTA MESJID RT/RW 001/001  KECAMATAN BANJARSARI, KAB. LEBAK ",
                    "no_telp_pelapor": "087871563111",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 28/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN PEREMAJAAN,  SESUAI INFO PELANGGAN TERDAPAT SISA TOKEN SEBESAR 7672KWH PADA APP YANG LAMA (14002339381). MOHON DAPAT DIKONVERSI KE\\nAPP BARU (14461106339 ).",
                    "media": "Instagram",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020104936",
                    "waktu_lapor": "01/02/2023 14:47:26",
                    "waktu_response": "01/02/2023 15:05:15",
                    "waktu_recovery": "01/02/2023 15:15:15",
                    "durasi_response_time": 1069,
                    "durasi_recovery_time": 600,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006586146",
                    "nama_pelapor": "BP KELIK",
                    "alamat_pelapor": "JL TAPOS KP KRANJI NO 38 B RT-001 / RW-10 KEL CIRIUNG KEC CIBINONG KAB BOGOR JABAR // BELAKANG MITRA 10 CIBINONG ",
                    "no_telp_pelapor": "0218760518",
                    "keterangan_pelapor": "\\nMOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 26/01/2023 DILAKUKAN PERGANTIAN APP OLEH PETUGAS, SESUAI INFO PELANGGAN PADA NO METER LAMA (32138091296) MASIH TERDAPAT SISA 40.56 KWH. MOHON AGAR DAPAT DIKONVERSIKAN KE NO METER BARU (56227031756). ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104938",
                    "waktu_lapor": "01/02/2023 14:47:37",
                    "waktu_response": "01/02/2023 14:58:57",
                    "waktu_recovery": "01/02/2023 15:26:15",
                    "durasi_response_time": 680,
                    "durasi_recovery_time": 1638,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SIBARANI",
                    "alamat_pelapor": "PR BENOWO INDAH AR No.4 RT. RW. 0 BENOWO",
                    "no_telp_pelapor": "6285230066692",
                    "keterangan_pelapor": "MOHON PENGECEKAN USAI IJIN PESTA TANGGAL 27 DAN 28 JANUARI NAMUN SAMPAI SAAT INI METER BELUM DI NORMALKAN TERIMA KASIH LOKASI PERUM TAMAN PONDOK INDAH BLOK AR NO 4 RT 4 RW 9 BABAT JERAWAT PAKAL SURABAYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020104944",
                    "waktu_lapor": "01/02/2023 14:48:06",
                    "waktu_response": "01/02/2023 14:57:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 33928789,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eri Yanta",
                    "alamat_pelapor": "JL JALAN BERABAN No.",
                    "no_telp_pelapor": "628179775989",
                    "keterangan_pelapor": "MUTASI_K (G9923020188436:alat pembatas tidak berfungsi\\nlistrik padam, muncul tutup di kwh) - listrik padam,muncul tutup di kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020104947",
                    "waktu_lapor": "01/02/2023 14:48:18",
                    "waktu_response": "01/02/2023 14:54:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 372,
                    "durasi_recovery_time": 33928995,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudi hismanto",
                    "alamat_pelapor": "KP RAMANUJU GARANGAN No.0 RT.001 RW.04 CITANGKIL",
                    "no_telp_pelapor": "6285894223881",
                    "keterangan_pelapor": "MUTASI_K (G9923020188433:kwh periksa) - ga bisa isi token listrik tiap mau isi token ga bisa. minta ganti kWh baru ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020104948",
                    "waktu_lapor": "01/02/2023 14:48:18",
                    "waktu_response": "01/02/2023 14:49:13",
                    "waktu_recovery": "01/02/2023 15:08:49",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 1176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 3",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104950",
                    "waktu_lapor": "01/02/2023 14:48:36",
                    "waktu_response": "01/02/2023 15:05:27",
                    "waktu_recovery": "01/02/2023 15:11:50",
                    "durasi_response_time": 1011,
                    "durasi_recovery_time": 383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUMARDJO",
                    "alamat_pelapor": "KP BENDUNGAN No.0 RT.005 RW.02 KALIBARU",
                    "no_telp_pelapor": "6281574587587",
                    "keterangan_pelapor": "apakah ad biaya untuk perubahan dari pascabayar menjadi prabayar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104951",
                    "waktu_lapor": "01/02/2023 14:48:38",
                    "waktu_response": "01/02/2023 15:34:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2781,
                    "durasi_recovery_time": 33926566,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "farid",
                    "alamat_pelapor": "DN KEDAWUNG KR ANOM No.0 RT.3 RW.1 SENDURO",
                    "no_telp_pelapor": "6287777515618",
                    "keterangan_pelapor": "MUTASI_K (G9923020188483:gagal token) - isi token tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMPEH"
                },
                {
                    "no_laporan": "K5423020104952",
                    "waktu_lapor": "01/02/2023 14:48:41",
                    "waktu_response": "01/02/2023 14:54:10",
                    "waktu_recovery": "01/02/2023 15:53:19",
                    "durasi_response_time": 329,
                    "durasi_recovery_time": 3549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIS",
                    "alamat_pelapor": "JL. RAYA GORANG GARENG RT -/- NO. 16 KEL.  (DEKAT KANTOR DEA/ SETEMPAT SMA 1 KAWEDANAN) ",
                    "no_telp_pelapor": "081216226122",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR KARENA RENOVASI. PEMOHON SELAKU YANG DI BERI KUASA PERSIL TSB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020104953",
                    "waktu_lapor": "01/02/2023 14:48:46",
                    "waktu_response": "01/02/2023 14:49:36",
                    "waktu_recovery": "01/02/2023 15:08:42",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 1146,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-09",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104954",
                    "waktu_lapor": "01/02/2023 14:48:52",
                    "waktu_response": "01/02/2023 15:00:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 679,
                    "durasi_recovery_time": 33928654,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nasrudin",
                    "alamat_pelapor": "KP KP. MELAYU TIMUR No. RT.2 RW.13 KP MELAYU",
                    "no_telp_pelapor": "6287887199221",
                    "keterangan_pelapor": "MUTASI_K (G9923020188508:gangguan) - KWH meter periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104955",
                    "waktu_lapor": "01/02/2023 14:49:04",
                    "waktu_response": "01/02/2023 14:50:31",
                    "waktu_recovery": "01/02/2023 15:44:15",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 3224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rangga",
                    "alamat_pelapor": "JL KUTA INDAH No.39 RT.17 RW.7",
                    "no_telp_pelapor": "62882299033582",
                    "keterangan_pelapor": "Setelah proses tambah daya selesai Data sudah berubah jadi Pascabayar R3 33000VA tetapi saya masih belum bisa membayar tagihan bulanannya tolong dibantu.. terima kasih ..bisa hubungi ke No. 087881578752",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020104957",
                    "waktu_lapor": "01/02/2023 14:49:12",
                    "waktu_response": "01/02/2023 14:50:06",
                    "waktu_recovery": "01/02/2023 15:09:06",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 1140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER PDK PAKULONAN BLK M-9-13",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100596",
                    "waktu_lapor": "01/02/2023 14:49:23",
                    "waktu_response": "01/02/2023 15:00:33",
                    "waktu_recovery": "01/02/2023 15:21:56",
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 1283,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP SUPRIADI",
                    "alamat_pelapor": "KP KRTOS RT 1 RW 4, SINDANG SARI, PASAR KEMIS, KAB TANGERANG\\n",
                    "no_telp_pelapor": "087885442789",
                    "keterangan_pelapor": "\\\"INFO PROSES PS (L/7700VA) TELAH DILAYANI DENGAN\\nKODE PEMBAYARAN :5666029003231 \\nLAMA PENGGUNAAN :3 HARI , PS DIGUNAKAN PADA TGL (02/02/2023), PUKUL : 08.00 WIB \\nPEMOHON MENGAKU PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020101138",
                    "waktu_lapor": "01/02/2023 14:49:41",
                    "waktu_response": "01/02/2023 15:40:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3050,
                    "durasi_recovery_time": 33926234,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROSYID",
                    "alamat_pelapor": "JL - NO - RT 1 RW 1 KEL BANYUURIP KEC BANYUURIP KAB PURWOREJO  // DI BELAKANG ALFAMART ",
                    "no_telp_pelapor": "0895376577217",
                    "keterangan_pelapor": "MUTASI_K (G9923020188772:Perlu penanganan Yantek. ) - MOHON DILAKUKAN PEMANGKASAN RANTING-RANTING POHON DI WILAYAH (JL - NO - RT 1 RW 1 KEL BANYUURIP KEC BANYUURIP KAB PURWOREJO  // DI BELAKANG ALFAMART  ), PADA (02/02/2023), (09.00 WIB ) DIKHAWATIRKAN MENGGANGGU JARINGAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWOREJO"
                },
                {
                    "no_laporan": "K5423020104959",
                    "waktu_lapor": "01/02/2023 14:49:51",
                    "waktu_response": "01/02/2023 14:50:25",
                    "waktu_recovery": "01/02/2023 15:04:25",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 840,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104962",
                    "waktu_lapor": "01/02/2023 14:50:03",
                    "waktu_response": "01/02/2023 15:01:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 695,
                    "durasi_recovery_time": 33928567,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ng Kim Lay",
                    "alamat_pelapor": "GG EKA BAKTI 30 No.0",
                    "no_telp_pelapor": "6285349698686",
                    "keterangan_pelapor": "MUTASI_K (G9923020188439:APP) - mohon dicek kwh kami krn kami merasa pembayaran tiap bulan naik kemungkinan kwhnya rusak mohon tindak lanjut",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020104965",
                    "waktu_lapor": "01/02/2023 14:50:16",
                    "waktu_response": "01/02/2023 16:18:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5309,
                    "durasi_recovery_time": 33923940,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sahrun",
                    "alamat_pelapor": "DN III DS SUKA BERAS No.",
                    "no_telp_pelapor": "6285830048995",
                    "keterangan_pelapor": "MUTASI_K (G9923020188528:GANGGUAN ) - mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PERBAUNGAN"
                },
                {
                    "no_laporan": "K5423020104966",
                    "waktu_lapor": "01/02/2023 14:50:18",
                    "waktu_response": "01/02/2023 14:50:42",
                    "waktu_recovery": "01/02/2023 15:30:39",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 2397,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000185343",
                    "nama_pelapor": "BP CHARLIE ANTHONI GUNAWAN",
                    "alamat_pelapor": " JALAN KUSUMANEGARA NOMOR 230, MUJA-MUJU, UMBULHARJO, YOGYAKARTA. LOKASI SEBELAH BARAT JEMBATAN GEMBIRA LOKA",
                    "no_telp_pelapor": "081227514066",
                    "keterangan_pelapor": "TGL31/12/2022 PROSES MIGRASI (R2 /3500VA - R2T/3500VA) MELALUI PLN MOBILE DENGAN NOMOR REGISTRASI 5210917003438. TGL 16/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PDL AWAL DAN SESUAI INFORMASI PELANGGAN TELAH DIDATANGI PETUGAS NAMUN HANYA MELEPAS MCB SAJA DAN HINGGA SAAT INI BELUM ADA PERGANTIAN APP DILOKASI. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012602081 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104974",
                    "waktu_lapor": "01/02/2023 14:50:41",
                    "waktu_response": "01/02/2023 14:57:51",
                    "waktu_recovery": "01/02/2023 19:11:47",
                    "durasi_response_time": 430,
                    "durasi_recovery_time": 15236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad",
                    "alamat_pelapor": "Jl. Kolonel Sugiono X No. 41",
                    "no_telp_pelapor": "6281945992839",
                    "keterangan_pelapor": "skakel pcb listrik panas dan sering mati / jegleg",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020104979",
                    "waktu_lapor": "01/02/2023 14:51:03",
                    "waktu_response": "01/02/2023 14:51:37",
                    "waktu_recovery": "01/02/2023 15:44:03",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 3146,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alex",
                    "alamat_pelapor": "JL SERPONG RAYA KM.19 WR MANGGA",
                    "no_telp_pelapor": "6287830101203",
                    "keterangan_pelapor": "selamat siang tolong di bantu untuk pemasangan secepatnya karna di lokasi sudah butuh listrik dan biaya penyambungan dengan nomer registrasi 5662011237170 sudah di bayarkan. untuk status permohonan sudah pelaksanaan penyambungan tapi belom ada kejelasan untuk pemasangan. mohon tindakannya secepatnya terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104982",
                    "waktu_lapor": "01/02/2023 14:51:29",
                    "waktu_response": "01/02/2023 14:56:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 294,
                    "durasi_recovery_time": 33928882,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didit Djoko Tjiptono",
                    "alamat_pelapor": "DN SAKANILO RT.0 RW.0 SIDOLUHUR",
                    "no_telp_pelapor": "62811968287",
                    "keterangan_pelapor": "MUTASI_K (G9923020188449:cwklok) - listrik mBlèrèt.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020104985",
                    "waktu_lapor": "01/02/2023 14:52:04",
                    "waktu_response": "01/02/2023 14:55:59",
                    "waktu_recovery": "01/02/2023 15:54:03",
                    "durasi_response_time": 235,
                    "durasi_recovery_time": 3484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akbar Hutama Putra",
                    "alamat_pelapor": "Nurkharmila ",
                    "no_telp_pelapor": "6282268803402",
                    "keterangan_pelapor": "mohon bantuannya sudah memasukkan kode token dengan benar tapi selalu gagal gagal mohon solusinya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020104986",
                    "waktu_lapor": "01/02/2023 14:52:08",
                    "waktu_response": "01/02/2023 16:20:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5317,
                    "durasi_recovery_time": 33923820,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzy Mahyudi",
                    "alamat_pelapor": "JL KOPONG ARAH PONPES No.. BARU",
                    "no_telp_pelapor": "6282352788880",
                    "keterangan_pelapor": "MUTASI_K (G9923020188537:gangguan ) - mcb lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN BUN"
                },
                {
                    "no_laporan": "K5423020104988",
                    "waktu_lapor": "01/02/2023 14:52:38",
                    "waktu_response": "01/02/2023 16:09:22",
                    "waktu_recovery": "01/02/2023 16:12:21",
                    "durasi_response_time": 4604,
                    "durasi_recovery_time": 179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JOE Jo",
                    "alamat_pelapor": "KP SARIPIN No.0 RT.3 RW.12 SUKANAGARA",
                    "no_telp_pelapor": "6281380144440",
                    "keterangan_pelapor": "pengisian token selalu gagal.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104992",
                    "waktu_lapor": "01/02/2023 14:52:43",
                    "waktu_response": "01/02/2023 15:01:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 541,
                    "durasi_recovery_time": 33928561,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam wahyudi",
                    "alamat_pelapor": "JL DSN BUNUT No.",
                    "no_telp_pelapor": "6282302246355",
                    "keterangan_pelapor": "MUTASI_K (G9923020188480:METER PERIKSA BUTUH CLEAR TAMPER) - minta temper",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020104993",
                    "waktu_lapor": "01/02/2023 14:52:46",
                    "waktu_response": "01/02/2023 15:18:37",
                    "waktu_recovery": "01/02/2023 18:55:25",
                    "durasi_response_time": 1551,
                    "durasi_recovery_time": 13008,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dimas",
                    "alamat_pelapor": "DN SAWO GULOMANTUNG No.00 RT.7 RW.2 KEBOMAS",
                    "no_telp_pelapor": "6281249741992",
                    "keterangan_pelapor": "beberapa hari ini mengalami kedip2 mati beberapa detik perhari 4 sampe 5 kali kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020104996",
                    "waktu_lapor": "01/02/2023 14:52:58",
                    "waktu_response": "01/02/2023 15:03:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 645,
                    "durasi_recovery_time": 33928442,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bayu Aji",
                    "alamat_pelapor": "Jl. Medayu Utara V No.28",
                    "no_telp_pelapor": "6282232746388",
                    "keterangan_pelapor": "MUTASI_K (G9923020188443:Mohon bantuan pengecekkan) - meteran tampil tulisan RUSAK",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020104998",
                    "waktu_lapor": "01/02/2023 14:53:21",
                    "waktu_response": "01/02/2023 15:05:43",
                    "waktu_recovery": "01/02/2023 15:37:30",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 1907,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FANDI",
                    "alamat_pelapor": "JL PERINTIS KP BANJARAN PUCUNG NO 118 RT-5 / RW-5 (RUMAH WARNA BIRU) KEL CILANGKAP KEC TAPOS KOTA DEPOK//DEKAT PR IFURI 2",
                    "no_telp_pelapor": "08118693454",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES GESER TIANG LISTRIK PEMOHON SEBAGAI PEMILIK DENGAN ID PELANGGAN 538722611403",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020105000",
                    "waktu_lapor": "01/02/2023 14:53:17",
                    "waktu_response": "01/02/2023 14:59:35",
                    "waktu_recovery": "01/02/2023 15:21:01",
                    "durasi_response_time": 378,
                    "durasi_recovery_time": 1286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maria Yosefina Bhoki",
                    "alamat_pelapor": "nuza kompleks pasar",
                    "no_telp_pelapor": "6282235571801",
                    "keterangan_pelapor": "tekan token listrik menunjukan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5423020105001",
                    "waktu_lapor": "01/02/2023 14:53:24",
                    "waktu_response": "01/02/2023 14:58:54",
                    "waktu_recovery": "01/02/2023 15:53:04",
                    "durasi_response_time": 330,
                    "durasi_recovery_time": 3250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elpis Sinambela",
                    "alamat_pelapor": "JL SAWIT V No. RT.13 RW.10 KALISARI",
                    "no_telp_pelapor": "6281389034177",
                    "keterangan_pelapor": "Mohon dapat dipindahkan meteran di rumah karena renovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K1223020100260",
                    "waktu_lapor": "01/02/2023 14:53:53",
                    "waktu_response": "01/02/2023 14:55:17",
                    "waktu_recovery": "01/02/2023 15:46:52",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 3095,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL. PERSATUAN GG. MUSHOLA NO. 0 RT 5 RW 8 KP MARUGA KEL.SIASAR KEC. SERPONG KOTA TANGERANG SELATAN DIDEKAT LOOK AN LOOK",
                    "no_telp_pelapor": "628567775523",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES GESER  APP UNTUK ID PEL 14436711635 DIKARENAKAN RENOVASI BANGUNAN. DENGAN DATA PEMILIK PERSIL : NAMA : EMPUD SAEPUDIN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105005",
                    "waktu_lapor": "01/02/2023 14:53:55",
                    "waktu_response": "01/02/2023 14:59:58",
                    "waktu_recovery": "01/02/2023 15:06:32",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 394,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL- DESA BAHOMAKMUR BLOK E, BAHO MAKMUR, KEC BAHODOPI NO- RT- RW- GG RUSA, KAB. MOROWALI, SULAWESI TENGAH ACUAN : -",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 15/04/2022 PEMBAYARAN PROSES PB (R1T/1.300 VA ) DENGAN NO REG 3121112043680 . PADA DATA AP2T TGL 20/06/22 STATUS PEREMAJAAN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105010",
                    "waktu_lapor": "01/02/2023 14:54:26",
                    "waktu_response": "01/02/2023 14:55:46",
                    "waktu_recovery": "01/02/2023 16:12:40",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 4614,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025892259",
                    "nama_pelapor": "IBU LEA",
                    "alamat_pelapor": "PR CLUSTER ETERNITY BLOK L2 NO 35 RT 4 RW 9  KEL SAMPORA KEC CISAUK TANGSEL ",
                    "no_telp_pelapor": "081296969060",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN.PELANGGAN BERMAKSUD MENGAJUKAN PROSES PD  ( R2T/5.500 VA - R3T/7.700 VA  ) DENGAN NO KTP 3174064308780001 AN/N LEA MERIEL MATHILDA DAN NO NPWP 096149794016000 NAMUN KELURAHAN DAN KECAMATAN TIDAK TERDAFTAR,MOHON BANTUAN UPDATENYA DAN KONFIRMASI  KEPELANGGANNYA. STROOM AWAL 1.000.000\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105012",
                    "waktu_lapor": "01/02/2023 14:54:45",
                    "waktu_response": "01/02/2023 14:56:03",
                    "waktu_recovery": "01/02/2023 15:08:57",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 774,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-10",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100613",
                    "waktu_lapor": "01/02/2023 14:55:01",
                    "waktu_response": "01/02/2023 14:57:43",
                    "waktu_recovery": "01/02/2023 15:47:52",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 3009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KRISTINA MADIRA",
                    "alamat_pelapor": "KK PURI MARISA JL. MARSHA NO. 19 RT-4 / RW-13 KEL. CIPUTAT KEC. CIPUTAT, KOTA TANGERANS SELATAN",
                    "no_telp_pelapor": "628170783476",
                    "keterangan_pelapor": "SISA TOKEN SAAT INI 80 KWH. TIDAK BISA INPUT TOKEN TERKAIT UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105017",
                    "waktu_lapor": "01/02/2023 14:55:04",
                    "waktu_response": "01/02/2023 15:00:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 334,
                    "durasi_recovery_time": 33928627,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ERFAN",
                    "alamat_pelapor": "Kuranji",
                    "no_telp_pelapor": "6285250973818",
                    "keterangan_pelapor": "MUTASI_K (G9923020188441:PERLU PENANGGANAN TIM YANTEK) - meteran dimatikan tali masih listrik masih menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020105019",
                    "waktu_lapor": "01/02/2023 14:55:10",
                    "waktu_response": "01/02/2023 14:55:55",
                    "waktu_recovery": "01/02/2023 15:05:21",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO06",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105020",
                    "waktu_lapor": "01/02/2023 14:55:27",
                    "waktu_response": "01/02/2023 14:58:34",
                    "waktu_recovery": "01/02/2023 15:03:20",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putra Muhammad Taufan",
                    "alamat_pelapor": "depan wisma ilham , pasa samping ruko djual yg tanah kosong , ruko yg rusak ",
                    "no_telp_pelapor": "6282292628614",
                    "keterangan_pelapor": "sudah pernah ada listrik hanya setelah gempa besar di mamuju ruko itu sudah tdk dialiri listrik , mau di pasangkan listrik karna mau di kerja sama tukang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAKARRA"
                },
                {
                    "no_laporan": "K5423020105022",
                    "waktu_lapor": "01/02/2023 14:55:31",
                    "waktu_response": "01/02/2023 14:56:13",
                    "waktu_recovery": "01/02/2023 15:08:04",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PR.BSD.BLOK V8 NO 23 SEK.XII-5",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105027",
                    "waktu_lapor": "01/02/2023 14:55:49",
                    "waktu_response": "01/02/2023 14:56:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 33928877,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105029",
                    "waktu_lapor": "01/02/2023 14:56:07",
                    "waktu_response": "01/02/2023 14:57:36",
                    "waktu_recovery": "01/02/2023 15:57:42",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 3606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devianda",
                    "alamat_pelapor": "jln. cempaka no.2 rantauprapat",
                    "no_telp_pelapor": "6285373100812",
                    "keterangan_pelapor": "saya sudah mengirimkan surat permohonan perubahan tarif R2 3500 VA ke B1 3500 VA antar langsung ke kantor PLN ULP Rantau Kota melalui pak satpam kemudian diarahkan menjumpai pak salman, tetapi hingga saat ini belum ada realisasinya. mohon petunjuk tindak lanjutnya bapak/ibu.terimakasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5123020101023",
                    "waktu_lapor": "01/02/2023 14:56:21",
                    "waktu_response": "01/02/2023 15:06:34",
                    "waktu_recovery": "01/02/2023 15:24:45",
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 1091,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SELAT MAKASSAR BLOK C9 NO 20A KAV AL RT 6 RW 7  KAV AL KEL DUREN SAWIT   KEC DUREN SAWIT   13440",
                    "no_telp_pelapor": "08115988792",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PD TARIF R1T DAYA 2200 KE TARIF R3 DAYA 6600 VA NIK PEMILIK 1674010305850005 A/N CATUR SUNAWAN BALYA ST, ALAMAT : JL SELAT MAKASSAR BLOK C9 NO 20A KAV AL RT 6 RW 7  KAV AL KEL DUREN SAWIT   KEC DUREN SAWIT   13440 \\nNO NPWP : 59.598.907.0617- 000 \\nNO TELP 08115988792 , \\nTIDAK BISA DIDAFTARAKAN KET NPWP TIDAK TERDAFTAR , MOHON BNATUAN KONFIRMASI KE PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105032",
                    "waktu_lapor": "01/02/2023 14:56:27",
                    "waktu_response": "01/02/2023 15:04:51",
                    "waktu_recovery": "01/02/2023 18:02:41",
                    "durasi_response_time": 504,
                    "durasi_recovery_time": 10670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi ahmad jayadi",
                    "alamat_pelapor": "perumahan grand sulawesi bontomarannu",
                    "no_telp_pelapor": "6282393559897",
                    "keterangan_pelapor": "selalu gagal dalam pengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105033",
                    "waktu_lapor": "01/02/2023 14:56:29",
                    "waktu_response": "01/02/2023 15:18:28",
                    "waktu_recovery": "01/02/2023 15:22:51",
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KHOMSANAH",
                    "alamat_pelapor": "PERUM GG. HAJI DAYAT D5, CIHANJUANG, PARONGPONG, KAB. BANDUNG BARAT",
                    "no_telp_pelapor": "089635769769",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN PADA BULAN OKTOBER TERJADI GANGGUAN MCB LEMAH DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS (NAMA TIDAK JELAS PADA BA) DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 018209. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN",
                    "media": "Facebook",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020105035",
                    "waktu_lapor": "01/02/2023 14:56:41",
                    "waktu_response": "01/02/2023 15:06:42",
                    "waktu_recovery": "01/02/2023 17:55:50",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 10148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIARTONO",
                    "alamat_pelapor": "JL RAHWANA II NO 56 RT.-/- KEL CIBODAS BARU KEC CIBODAS KOTA TANGERANG ( LOKASI GG H MUSA) ",
                    "no_telp_pelapor": "082123191222",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 37,00 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K3223020100281",
                    "waktu_lapor": "01/02/2023 14:56:46",
                    "waktu_response": "01/02/2023 15:10:48",
                    "waktu_recovery": "01/02/2023 15:51:11",
                    "durasi_response_time": 842,
                    "durasi_recovery_time": 2423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRISNO",
                    "alamat_pelapor": "JL - NO. 0 RT 0/0 DS PASSIPPO KEC PALAKKA KAB BONE, RUMAH WALET",
                    "no_telp_pelapor": "82187233977",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA) SISA KWH 309.00",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HASANUDDIN"
                },
                {
                    "no_laporan": "K5423020105042",
                    "waktu_lapor": "01/02/2023 14:57:28",
                    "waktu_response": "01/02/2023 15:29:09",
                    "waktu_recovery": "01/02/2023 15:38:41",
                    "durasi_response_time": 1901,
                    "durasi_recovery_time": 572,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "136648",
                    "nama_pelapor": "BP. ANGGA",
                    "alamat_pelapor": "JL JELAMBAR UTARA C No.38 RT.3 RW.6 DS/KEL. JELAMBAR BARU KEC. GROGOL PETAMBURAN JAK BAR ( LOKASI DI BELAKANG SEKOLAH KRISTEN PANCARAN BERKAT ) ",
                    "no_telp_pelapor": "0215560921",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK BULAN JANUARI 2023  =  506 STAND ACMT TGL 29/01/23  = 301, RUMAH DIHUNI, PETUGAS CATER DATANG MELAKUKAN FOTO STAND APP. PELANGGAN MENGINGINKAN HAL TERSEBUT TIDAK TERULANG KEMBALI TERKAIT: K5423012602537 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105043",
                    "waktu_lapor": "01/02/2023 14:57:37",
                    "waktu_response": "01/02/2023 15:01:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 33928594,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ikhwan Has",
                    "alamat_pelapor": "JL SEPAKAT II No.A/16 RT.002 RW.01 Pr.AL-F No.0 RT.002 RW.01",
                    "no_telp_pelapor": "6281350504050",
                    "keterangan_pelapor": "MUTASI_K (G9923020188440:Token Gagal) - tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020105045",
                    "waktu_lapor": "01/02/2023 14:58:01",
                    "waktu_response": "01/02/2023 16:24:21",
                    "waktu_recovery": "01/02/2023 17:34:42",
                    "durasi_response_time": 5180,
                    "durasi_recovery_time": 4221,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ADELLA",
                    "alamat_pelapor": "JL SINDANG BARANG LOJI RT 1 RW 4 NO- KEL LOJI KEC BOGOR BARAT, KOTA BOGOR, JAWA BARAT ACUAN: DKT PRIMA GAPRIA BOGOR ",
                    "no_telp_pelapor": "081317744829",
                    "keterangan_pelapor": "TGL 29/12/22 PROSES PD (B2T / 7700 VA - B2T/10600 VA) DENGAN NO AGENDA 538310522212299067 DAN NO REG 5383115074960 TGL 29/12/22 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020105046",
                    "waktu_lapor": "01/02/2023 14:58:05",
                    "waktu_response": "01/02/2023 15:53:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3298,
                    "durasi_recovery_time": 33925482,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mr. Otok",
                    "alamat_pelapor": "DS TAMANSARI No.- RT.1 RW.3 TLOGOWUNGU",
                    "no_telp_pelapor": "6282238463396",
                    "keterangan_pelapor": "MUTASI_K (G9923020188502:cek) - kWh meteran tertera priksa kesulitan untuk input token mohon segera penanganya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020105052",
                    "waktu_lapor": "01/02/2023 14:58:29",
                    "waktu_response": "01/02/2023 15:00:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 33928620,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harry",
                    "alamat_pelapor": "JL PERGUDANGAN PID BLOK BR No.21 DADAP",
                    "no_telp_pelapor": "6281297228770",
                    "keterangan_pelapor": "MUTASI_K (G9923020188542:gangguan) - kabel panas.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020105053",
                    "waktu_lapor": "01/02/2023 14:58:33",
                    "waktu_response": "01/02/2023 15:27:23",
                    "waktu_recovery": "01/02/2023 15:32:34",
                    "durasi_response_time": 1730,
                    "durasi_recovery_time": 311,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMIYANTO",
                    "alamat_pelapor": "JL. PDAM KM 12 RT 17 NO. 36 KEL. KARANGJUANG KEC. BALIKPAPAN UTARA KOTA BALIKPAPAN KALIMANTAN TIMUR (DEKAT MESJID).",
                    "no_telp_pelapor": "08125588244",
                    "keterangan_pelapor": "TGL 27/01/23 PROSES PS (L/7700 VA) MELALUI LOKET PLN DENGAN NO AGENDA 232010532301270060 DAN REG 2320129006277. BP TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI INFO PELANGGAN, UNTUK TGL 01/02/23 S/D TGL 04/02/23.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020105057",
                    "waktu_lapor": "01/02/2023 14:58:48",
                    "waktu_response": "01/02/2023 15:03:19",
                    "waktu_recovery": "01/02/2023 15:17:54",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendri purwanto",
                    "alamat_pelapor": "JL MANUNGGAL GG.RUDAL No.0 RT.13 RW.0 MANGKUPALS",
                    "no_telp_pelapor": "6282256469173",
                    "keterangan_pelapor": "tidak bisa isi ulang voucer pulsa berkali kali sudh di coba",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5423020105061",
                    "waktu_lapor": "01/02/2023 14:59:39",
                    "waktu_response": "01/02/2023 15:08:16",
                    "waktu_recovery": "01/02/2023 15:52:10",
                    "durasi_response_time": 517,
                    "durasi_recovery_time": 2634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00000000000000008G005266",
                    "nama_pelapor": "BP SULIS",
                    "alamat_pelapor": "KK GRIYA KONDANG ASRI BLOK EE1 NO.33 KEL KLARI, KEC KLARI, KAB. KARAWANG, JAWA BARAT",
                    "no_telp_pelapor": "081288444352",
                    "keterangan_pelapor": "TGL 31/01/23 PEMBAYARAN PROSES PD DENGAN NO REG 5347513096124 YBS MENGINGINKAN SEBELUM REALISASI AGAR DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU (BANGUNAN KOSONG)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020105064",
                    "waktu_lapor": "01/02/2023 14:59:41",
                    "waktu_response": "01/02/2023 15:02:13",
                    "waktu_recovery": "01/02/2023 15:06:32",
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 7",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105067",
                    "waktu_lapor": "01/02/2023 14:59:55",
                    "waktu_response": "01/02/2023 15:58:13",
                    "waktu_recovery": "01/02/2023 15:59:54",
                    "durasi_response_time": 3498,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko",
                    "alamat_pelapor": "JL GREMET RT 52/5 RT.0 RW.0",
                    "no_telp_pelapor": "6281393114731",
                    "keterangan_pelapor": "Kenapa tagihan Bulan Januari ini lebih besar dari pada tagihan bulan Desember.. sementara pemakaian Bulan Januari lebih sedikit dari pada bulan Desember..tagihan Bulan Desember sebesar Rp.4.688.084 sementara bulan Januari sebesar Rp.6.311.278",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020105070",
                    "waktu_lapor": "01/02/2023 15:00:10",
                    "waktu_response": "01/02/2023 15:02:25",
                    "waktu_recovery": "01/02/2023 15:08:41",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 376,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-13",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105072",
                    "waktu_lapor": "01/02/2023 15:00:20",
                    "waktu_response": "01/02/2023 15:01:03",
                    "waktu_recovery": "01/02/2023 15:28:06",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 1623,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUSILO",
                    "alamat_pelapor": "Kp.pakuhaji rt 05 /06",
                    "no_telp_pelapor": "6285210964186",
                    "keterangan_pelapor": "tidak bisa di beliin token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105074",
                    "waktu_lapor": "01/02/2023 15:00:31",
                    "waktu_response": "01/02/2023 15:02:45",
                    "waktu_recovery": "01/02/2023 15:07:35",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 290,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER BSD BLK RA NO.39 SEK XIV-6",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105080",
                    "waktu_lapor": "01/02/2023 15:00:50",
                    "waktu_response": "01/02/2023 15:02:32",
                    "waktu_recovery": "01/02/2023 15:06:55",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "y u s u f j r Nasution",
                    "alamat_pelapor": "DS RANTO NALINJANG No.",
                    "no_telp_pelapor": "6281260906477",
                    "keterangan_pelapor": "listrik padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020105081",
                    "waktu_lapor": "01/02/2023 15:00:53",
                    "waktu_response": "01/02/2023 15:02:35",
                    "waktu_recovery": "01/02/2023 15:09:15",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 400,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL JL BULEVAR TAMAN UBUD NO.35",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105082",
                    "waktu_lapor": "01/02/2023 15:00:58",
                    "waktu_response": "01/02/2023 15:41:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2421,
                    "durasi_recovery_time": 33926186,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arnold kori",
                    "alamat_pelapor": "DS BHERA RT.005 RW.06 Kec.MEGO Kab.SIKKA No.0 RT.005 RW.06",
                    "no_telp_pelapor": "6281246723221",
                    "keterangan_pelapor": "MUTASI_K (G9923020188494:perlu penanganan teknik) - setiap jam 6 petang kmi selalu mengalami pemadaman sampe jam 9 malam baru menyalah kembali. kmi sdh konfirmasi dgn pihak pln sub ranting lekebai blm ada respon. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020105084",
                    "waktu_lapor": "01/02/2023 15:01:24",
                    "waktu_response": "01/02/2023 16:09:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4064,
                    "durasi_recovery_time": 33924517,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cucu nursamsi",
                    "alamat_pelapor": "JL UNSIL No. RT.0 RW.0",
                    "no_telp_pelapor": "6285951511546",
                    "keterangan_pelapor": "MUTASI_K (G9923020188516:PADAM) - padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020105087",
                    "waktu_lapor": "01/02/2023 15:01:35",
                    "waktu_response": "01/02/2023 15:06:11",
                    "waktu_recovery": "01/02/2023 15:15:26",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 555,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ika Aulia",
                    "alamat_pelapor": "Jl. Tugu Monas No.1",
                    "no_telp_pelapor": "6287777091228",
                    "keterangan_pelapor": "klo mau bayar bulan sebelomnya bagaimna ya caranya soalnya saya telat bayar listriknya dibulan januari",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020105090",
                    "waktu_lapor": "01/02/2023 15:01:52",
                    "waktu_response": "01/02/2023 15:10:30",
                    "waktu_recovery": "01/02/2023 15:22:42",
                    "durasi_response_time": 518,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP/IBU QINARA qinaradestra587 ",
                    "alamat_pelapor": "DESA GEULANGGANG KECAMATAN ULIM .KABUPATEN PIDIE JAYA .PROVINSI ACEH",
                    "no_telp_pelapor": "082261125498",
                    "keterangan_pelapor": "TGL 31/01/2023 REKENING BULAN JNUARI 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEUREUDU"
                },
                {
                    "no_laporan": "K5423020105091",
                    "waktu_lapor": "01/02/2023 15:01:52",
                    "waktu_response": "01/02/2023 16:20:15",
                    "waktu_recovery": "01/02/2023 16:22:26",
                    "durasi_response_time": 4703,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jumini Khaerunisa",
                    "alamat_pelapor": "KP SETIA SERANG No.0 RT.002 RW.04 KLANGENAN",
                    "no_telp_pelapor": "6289673175231",
                    "keterangan_pelapor": "tagihan tidak sesuai dengan angka meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020105092",
                    "waktu_lapor": "01/02/2023 15:02:03",
                    "waktu_response": "01/02/2023 15:28:50",
                    "waktu_recovery": "01/02/2023 15:38:35",
                    "durasi_response_time": 1607,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL KAPUK MUARA NO 38  RT.7 RW.1 KEL KAPUK MUARA KEC PENJARINGAN JAKARTA UTARA ( DEKAT WARUNG ANTON / DEPAN POS RW 01 ) ",
                    "no_telp_pelapor": "081222233093",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM ) NO TOKEN 2202 3434 6778 2025 2615 ID METER 86068845667  SISA 100 KWH PELANGGAN PERNAH LAPOR DENGAN NO: K5423011903869 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM PELANGGAN MENGINGINKAN DITINDAK LANJUTI DIATAS PUKUL 12:00 WIB DIKARENAKAN RUMAH KOSONG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105098",
                    "waktu_lapor": "01/02/2023 15:02:25",
                    "waktu_response": "01/02/2023 15:12:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 607,
                    "durasi_recovery_time": 33927913,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudi Sunanto",
                    "alamat_pelapor": "Desa Matang Kumbang, Dusun Cot Mamaplam, lewat Menasah, sebelum Dayah Al-Azhar",
                    "no_telp_pelapor": "6285272692393",
                    "keterangan_pelapor": "MUTASI_K (G9923020188458:meter periksa) - meteran tertulis periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANTONLABU"
                },
                {
                    "no_laporan": "K5423020105099",
                    "waktu_lapor": "01/02/2023 15:02:27",
                    "waktu_response": "01/02/2023 15:09:36",
                    "waktu_recovery": "01/02/2023 15:31:12",
                    "durasi_response_time": 429,
                    "durasi_recovery_time": 1296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ismayadi",
                    "alamat_pelapor": "Nusa Tenggara Barat Dusun Pelepok. Desa Mesanggok",
                    "no_telp_pelapor": "6281944028907",
                    "keterangan_pelapor": "Tidak bisa masuk pulsa listrik, sudah di coba beberapa kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020105103",
                    "waktu_lapor": "01/02/2023 15:02:40",
                    "waktu_response": "01/02/2023 15:08:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 322,
                    "durasi_recovery_time": 33928183,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAEFUL ANWAR",
                    "alamat_pelapor": "Pertokoan KAI Blok B 16",
                    "no_telp_pelapor": "6281296666779",
                    "keterangan_pelapor": "MUTASI_K (G9923020188448:kwh error) - kwh mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020105104",
                    "waktu_lapor": "01/02/2023 15:02:51",
                    "waktu_response": "01/02/2023 15:05:02",
                    "waktu_recovery": "01/02/2023 18:02:48",
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 10666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi ahmad jayadi",
                    "alamat_pelapor": "perumahan grand sulawesi blok g ",
                    "no_telp_pelapor": "6282393559897",
                    "keterangan_pelapor": "selalu gagal dalam pengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105106",
                    "waktu_lapor": "01/02/2023 15:02:57",
                    "waktu_response": "01/02/2023 15:03:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 33928433,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad samel",
                    "alamat_pelapor": "KL MANGGA DUA No.0 RT.13 RW.6 TERNATE",
                    "no_telp_pelapor": "6281244756194",
                    "keterangan_pelapor": "MUTASI_K (G9923020188446:cek teknuis) - mcb tidak berfungsi, di on off tidak bisa\\nsmntara tidak bisa cok peralatan-peralatan\\n081244756194",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020105111",
                    "waktu_lapor": "01/02/2023 15:03:18",
                    "waktu_response": "01/02/2023 15:47:48",
                    "waktu_recovery": "01/02/2023 15:51:07",
                    "durasi_response_time": 2670,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAMA ZISOKHI LAROSA",
                    "alamat_pelapor": "JL BROMO NO.39 UJUNG",
                    "no_telp_pelapor": "6281375654245",
                    "keterangan_pelapor": "saya mau tanya kenapa tagihan listrik saya sejak bulan Juli 2022 sampai Januari 2023 terus meningkat sampai 50% bahkan lebih .sementara pemakaian listrik saya ttp stabil dan tidak ada penambahan. dan utk bulan februari ini kembali normal seperti biasa dikisaran 3- 4 juta.  bagai mana perhitungan nya. karena sangat jauh . yg saya kwatirkan nanti bulan Maret akan melonjak lagi.saya mohon utk diperhatikan.kalau perlu tolong team dari PLN mengecek meteran listrik kita apakah ada masalah atau tidak. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020105113",
                    "waktu_lapor": "01/02/2023 15:03:31",
                    "waktu_response": "01/02/2023 15:11:18",
                    "waktu_recovery": "01/02/2023 15:58:07",
                    "durasi_response_time": 467,
                    "durasi_recovery_time": 2809,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP NADA",
                    "alamat_pelapor": "JL RAYA MAUK KM 3,4 NO.44 RT 5  RW 1 KEL PRIUK JAYA KEC PRIUK TANGERANG  // DEKAT RS SARI ASIH",
                    "no_telp_pelapor": "08128999335",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SETEMPAT EKSEKUSI SHUNTRIP. MOHON DAPAT DIKONFIRMASI 081519993339 KARENA SETEMPAT KOSONG SESUAI INFO PELANGGAN SUDAH MENDAPATKAN ARAHAN DARI PETUGAS UNTUK MENAIKAN MCB DAN SAAT INI MCB SUDAH ON NAMUN PTL TETAP PADAM TERKAIT K5423013103295",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020105120",
                    "waktu_lapor": "01/02/2023 15:04:03",
                    "waktu_response": "01/02/2023 15:14:38",
                    "waktu_recovery": "01/02/2023 16:28:09",
                    "durasi_response_time": 635,
                    "durasi_recovery_time": 4411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "014651",
                    "nama_pelapor": "BP TUKIYO",
                    "alamat_pelapor": "DK TELUK NO.28 DS SAMBIREJO RT.1 RW.3  KEC.MANTINGAN KAB.NGAWI. LOKASI : DARI PASAR KEDUNG MIRI KE KIRI 200M",
                    "no_telp_pelapor": "085353648999",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. PEMOHON MENGAKU SEBAGAI PEMILIK BANGUNAN. (SESUAI INFO PELANGGAN 07.30 AKAN DILAKUKAN RENOVASI RUMAH)CC.54.NURNOVIANA TGL 01/02/23 (PKL 15:22 WIB) SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT .ID TIKET: 12G0AMC.NO TELEPON: 085353648999\\nCC.54.JUNIYATI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANTINGAN"
                },
                {
                    "no_laporan": "K5423020105123",
                    "waktu_lapor": "01/02/2023 15:04:10",
                    "waktu_response": "01/02/2023 15:05:27",
                    "waktu_recovery": "01/02/2023 19:26:16",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 15649,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitri",
                    "alamat_pelapor": "perumahan Grand Sulawesi ",
                    "no_telp_pelapor": "6282343626562",
                    "keterangan_pelapor": "Tidak dapat memasukan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105125",
                    "waktu_lapor": "01/02/2023 15:04:25",
                    "waktu_response": "01/02/2023 15:10:38",
                    "waktu_recovery": "01/02/2023 15:28:31",
                    "durasi_response_time": 373,
                    "durasi_recovery_time": 1073,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDO PRADIANSYAH",
                    "alamat_pelapor": "LK IV JL GALANG GG JATI NO 36 RT 008 RW 004",
                    "no_telp_pelapor": "081365648412",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK FEBRUARI 2023= 31362 ST BERDASARKAN ANGKA STAND 01/02/2023= 31131 REK BELUM DILUNASI. DIHUNI. TIDAK BERPAGAR. MUDAH DIJANGKAU PETUGAS. TIDAK TAU PETUGAS RUTIN DATANG ATAU TIDAK. ID 126120338063",
                    "media": "Email",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020105126",
                    "waktu_lapor": "01/02/2023 15:04:17",
                    "waktu_response": "01/02/2023 16:20:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4572,
                    "durasi_recovery_time": 33923836,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bina Saktika",
                    "alamat_pelapor": "PR BTN CITRA ROYAL VILLAGE No.. P PANJANG",
                    "no_telp_pelapor": "6282351779000",
                    "keterangan_pelapor": "MUTASI_K (G9923020188538:gabgguan ) - MCB sering anjlok/turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN BUN"
                },
                {
                    "no_laporan": "K5423020105133",
                    "waktu_lapor": "01/02/2023 15:04:37",
                    "waktu_response": "01/02/2023 15:10:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 33928023,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laode Muhammad Malik Arman",
                    "alamat_pelapor": "PR RACHITA INDAH JL. BADAMING DG RANI No.0 DSN BALO 2",
                    "no_telp_pelapor": "6282347967701",
                    "keterangan_pelapor": "MUTASI_K (G9923020188459:Gangguan) - MCB loss, tidak bisa di on kembali.\\nNo Hp alternatif (082346233433)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAKALAR"
                },
                {
                    "no_laporan": "K5423020105137",
                    "waktu_lapor": "01/02/2023 15:04:52",
                    "waktu_response": "01/02/2023 15:20:25",
                    "waktu_recovery": "01/02/2023 15:44:24",
                    "durasi_response_time": 933,
                    "durasi_recovery_time": 1439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "robika adi mohamad arif",
                    "alamat_pelapor": "DN CLAKET No. RT. 0 RW. 0 CLAKET",
                    "no_telp_pelapor": "6281235413201",
                    "keterangan_pelapor": "angka meter tidak bergerak sepertiinnya kwh meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PACET"
                },
                {
                    "no_laporan": "K5423020105140",
                    "waktu_lapor": "01/02/2023 15:05:26",
                    "waktu_response": "01/02/2023 15:29:24",
                    "waktu_recovery": "01/02/2023 15:40:02",
                    "durasi_response_time": 1438,
                    "durasi_recovery_time": 638,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dyanita Ardhana",
                    "alamat_pelapor": "GG GENTENG BANDAR 1 No. 34 RT.000 RW.00 GENTENG",
                    "no_telp_pelapor": "6285647880681",
                    "keterangan_pelapor": "tagihan saya naik terus padahal jumlah electronik di rumah saya sdh berkurang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDRAPURA"
                },
                {
                    "no_laporan": "K5423020105142",
                    "waktu_lapor": "01/02/2023 15:05:33",
                    "waktu_response": "01/02/2023 15:06:47",
                    "waktu_recovery": "01/02/2023 15:10:38",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 9",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105144",
                    "waktu_lapor": "01/02/2023 15:05:43",
                    "waktu_response": "01/02/2023 15:09:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 33928097,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "setiawan",
                    "alamat_pelapor": "DN TEGALREJO No.1 RT.1 RW.2 PURWANTORO",
                    "no_telp_pelapor": "6282116169090",
                    "keterangan_pelapor": "MUTASI_K (G9923020188450:teg drop) - voltase turun satu jalur",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATISRONO"
                },
                {
                    "no_laporan": "K5423020105145",
                    "waktu_lapor": "01/02/2023 15:05:47",
                    "waktu_response": "01/02/2023 15:32:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1618,
                    "durasi_recovery_time": 33926700,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohamad choirul anam",
                    "alamat_pelapor": "DS KARANG KEC.SEMANDING No.0 RT.0 RW.0 SEMANDING",
                    "no_telp_pelapor": "6285850734566",
                    "keterangan_pelapor": "MUTASI_K (G9923020188478:Cek ke lokasi ) - gronding netral bermasalah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020105147",
                    "waktu_lapor": "01/02/2023 15:05:57",
                    "waktu_response": "01/02/2023 15:07:14",
                    "waktu_recovery": "01/02/2023 15:10:45",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE FERRUM No.12 GD SERPONG",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105148",
                    "waktu_lapor": "01/02/2023 15:06:07",
                    "waktu_response": "01/02/2023 15:36:32",
                    "waktu_recovery": "01/02/2023 16:03:41",
                    "durasi_response_time": 1825,
                    "durasi_recovery_time": 1629,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DADANG ",
                    "alamat_pelapor": "PERUM BCM KP CIANTRA KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI. DEKAT PT CIPTA GRAHA ANDALAS",
                    "no_telp_pelapor": "081219751861",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN  DENGAN NO METER 56603746951 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERKENA BLOCKING PEMBELIAN. DATA PADA AP2T TERDAPAT ANGSURAN P2TL NAMUN STATUS BATAL TGL 01/01/23. SISA KWH 0.36\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105152",
                    "waktu_lapor": "01/02/2023 15:06:19",
                    "waktu_response": "01/02/2023 15:27:57",
                    "waktu_recovery": "01/02/2023 17:51:03",
                    "durasi_response_time": 1298,
                    "durasi_recovery_time": 8586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kohir",
                    "alamat_pelapor": "perum griya citra permai",
                    "no_telp_pelapor": "6283899987255",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105153",
                    "waktu_lapor": "01/02/2023 15:06:23",
                    "waktu_response": "01/02/2023 15:07:29",
                    "waktu_recovery": "01/02/2023 15:10:52",
                    "durasi_response_time": 66,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL KP DARU TENGAH RT16/1 DARU JMB",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105157",
                    "waktu_lapor": "01/02/2023 15:06:50",
                    "waktu_response": "01/02/2023 15:07:40",
                    "waktu_recovery": "01/02/2023 15:10:59",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL PR BSD BLOK A-3 NO.04 SEK XII",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105158",
                    "waktu_lapor": "01/02/2023 15:07:10",
                    "waktu_response": "01/02/2023 15:51:54",
                    "waktu_recovery": "01/02/2023 16:16:49",
                    "durasi_response_time": 2684,
                    "durasi_recovery_time": 1495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHAKIKI",
                    "alamat_pelapor": "KOMPLEK PASAR SARIMALAHA JL. KEMAKMURAN RT-5 RW-2 DS PASAR SARIMALAHA KEC. TIDORE KOTA TIDORE KEPULAUAN PROF MALUKU UTARA (KAWASAN KOMPLEK PASAR).",
                    "no_telp_pelapor": "082264761516",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 32029337923 DAN SISA 12 KWH. NO TOKEN 6437 3155 1426 0499 8993 DAN 3630 4219 6174 3728 0504",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SOA SIU"
                },
                {
                    "no_laporan": "K5323020100624",
                    "waktu_lapor": "01/02/2023 15:07:25",
                    "waktu_response": "01/02/2023 15:08:32",
                    "waktu_recovery": "01/02/2023 15:28:54",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 1222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP. DEDI ",
                    "alamat_pelapor": "JL. GRAHA INDAH D13/4 RT 2/ RW 10, KEL JAKAMULYA, BEKASI SELATAN",
                    "no_telp_pelapor": "628158876418",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5523013100664, TERKAIT PERMOHONAN PEMIDAHAN APP STATUS SELESAI DENGAN KETERANGAN PELANGGAN DIHUBUNGI VIA WA NAMUN MENURUT PELANGGAN TIDAK ADA KONFIRMASI DARI PIHAK PLN. PELANGGAN MENGANCAM JIKA TIDAK ADA KONFIRMASI AKAN MEMBERIKAN RATING BINTANG SATU",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105162",
                    "waktu_lapor": "01/02/2023 15:07:39",
                    "waktu_response": "01/02/2023 15:12:59",
                    "waktu_recovery": "01/02/2023 17:39:39",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 8800,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMANSYAH",
                    "alamat_pelapor": "KOMP BULOG BLOK D JL BANGUNAN BARAT  NO 24 RT 6/6 KEL KAYU PUTIH KEC PULOGADUNG JAKTIM ",
                    "no_telp_pelapor": "082113335079",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL PADAM ) SISA = 25 KWH. NO TOKEN : 1177 5751 5853 7012 9389",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105163",
                    "waktu_lapor": "01/02/2023 15:07:57",
                    "waktu_response": "01/02/2023 15:15:23",
                    "waktu_recovery": "01/02/2023 15:23:55",
                    "durasi_response_time": 446,
                    "durasi_recovery_time": 512,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "JL PERUM GRIYA ASRI CLUSTER KENARI KK CKD GRIYA ASRI C07 NO 33 RT 001/010 KEL CIKANDE KEC CIKANDE KAB SERANG ACUAN LOKASI -",
                    "no_telp_pelapor": "089653030736",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN ID PEL 539611615376 SEKITAR TGL 17/01/23 DILAKUKAN PERGANTIAN APP OLEH PETUGAS, TERDAPAT SISA 68 KWH YANG BELUM DI KONVERSIKAN DARI NO METER LAMA 46001573974 KE METER BARU 14460917819",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020105171",
                    "waktu_lapor": "01/02/2023 15:08:21",
                    "waktu_response": "01/02/2023 15:25:49",
                    "waktu_recovery": "01/02/2023 15:32:14",
                    "durasi_response_time": 1048,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "beniadharianto",
                    "alamat_pelapor": "JL MAWAR BLK U8 No.0 RT.000 RW.00 MARGA ASIH",
                    "no_telp_pelapor": "6282317496683",
                    "keterangan_pelapor": "listrik padam ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020105172",
                    "waktu_lapor": "01/02/2023 15:08:25",
                    "waktu_response": "01/02/2023 15:16:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 475,
                    "durasi_recovery_time": 33927685,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pramono Pbg",
                    "alamat_pelapor": "JL SEKAR MAWAR 1 RT.0 RW.0 ABDI KENCA",
                    "no_telp_pelapor": "6285647653221",
                    "keterangan_pelapor": "MUTASI_K (G9923020188464:kwh periksa) - kwh muncul periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020105173",
                    "waktu_lapor": "01/02/2023 15:08:30",
                    "waktu_response": "01/02/2023 15:19:15",
                    "waktu_recovery": "01/02/2023 20:18:21",
                    "durasi_response_time": 645,
                    "durasi_recovery_time": 17946,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSTAKIM",
                    "alamat_pelapor": "KP TJ.KURUNG No. RT.1 RW.1 TJ.KURUNG",
                    "no_telp_pelapor": "6285269406708",
                    "keterangan_pelapor": "no meter sama ada nm dua ats nm rika marlena sama sumarno",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLAMBANGAN UMPU"
                },
                {
                    "no_laporan": "K5423020105176",
                    "waktu_lapor": "01/02/2023 15:08:42",
                    "waktu_response": "01/02/2023 15:10:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 33928031,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Stenly Mangerongkonda",
                    "alamat_pelapor": "DK MALALAYANG I BARAT JL SEA No.0",
                    "no_telp_pelapor": "6285240433331",
                    "keterangan_pelapor": "MUTASI_K (G9923020188451:g) - Meter Layar Blank, meter merek lama.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020105178",
                    "waktu_lapor": "01/02/2023 15:08:57",
                    "waktu_response": "01/02/2023 15:19:40",
                    "waktu_recovery": "01/02/2023 15:43:12",
                    "durasi_response_time": 643,
                    "durasi_recovery_time": 1412,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ACHMAD BANU JULIANTO",
                    "alamat_pelapor": "Jl. Citra Graha Blk. C No.10",
                    "no_telp_pelapor": "6281234197432",
                    "keterangan_pelapor": "Memasukkan nomer token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020105180",
                    "waktu_lapor": "01/02/2023 15:09:02",
                    "waktu_response": "01/02/2023 15:45:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2168,
                    "durasi_recovery_time": 33925955,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ucok Henky",
                    "alamat_pelapor": "JL GATOT SUBROTO No.0",
                    "no_telp_pelapor": "6285787768068",
                    "keterangan_pelapor": "tagihan sudah dibayar tetapi MCB belum dipasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5523020100620",
                    "waktu_lapor": "01/02/2023 15:09:58",
                    "waktu_response": "01/02/2023 15:12:26",
                    "waktu_recovery": "01/02/2023 15:32:26",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 1200,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETUT REMEN ",
                    "alamat_pelapor": "JL DANAU POSO NO 111 BR SEMAWANG KEL SANUR KEC DENPASAR SELATAN KOTA DENPASAR LOKASI : DEKAT HIGH KEBAB/ SANUR BEER GARDEN",
                    "no_telp_pelapor": "0361280681",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN PEMINDAHAN APP METER TGL 31/1/2023 KE UNIT DAN SUDAH DIHUBUNGI OLEH PETUGAS NAMUN PELANGGAN TIDAK MENGANGKAT TLP TSB. DAN SAAT INI PELANGGAN INGIN DIHUBUNGI KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5423020105186",
                    "waktu_lapor": "01/02/2023 15:10:06",
                    "waktu_response": "01/02/2023 15:28:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1094,
                    "durasi_recovery_time": 33926965,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur kholid",
                    "alamat_pelapor": "JL NANAS No. RT.0 RW.0 DERMO BANG",
                    "no_telp_pelapor": "6285233439710",
                    "keterangan_pelapor": "MUTASI_K (G9923020188473:mutasi g) - pulsa gak bisa masuk alias gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K5423020105193",
                    "waktu_lapor": "01/02/2023 15:10:53",
                    "waktu_response": "01/02/2023 15:12:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 33927915,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ZAHRA/zahrafrzca ",
                    "alamat_pelapor": "JL DAMAI RT 7/3 NO.46 KEL CIPETE UTARA KEC KEBAYORAN BARU JAKARTA SELATAN",
                    "no_telp_pelapor": "0218231991",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN TGL 31/01/23 DATANG PETUGAS P2TL MELAKUKAN PENGECEKAN APP DAN YBS DIKENAKAN PEMBAYARAN  SEBESAR RP.565.000,- (TIDAK DIBAYARKAN) SESUAI INFO PELANGGAN SETEMPAT KOSONG SELAMA 3 TAHUN DAN MENGINGINKAN PENJELASAN ATAS PERIHAL TSB. TERKAIT LAPORAN K5423020104645",
                    "media": "Instagram",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020105194",
                    "waktu_lapor": "01/02/2023 15:10:45",
                    "waktu_response": "01/02/2023 15:26:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 960,
                    "durasi_recovery_time": 33927060,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "202863",
                    "nama_pelapor": "BP LUKMAN",
                    "alamat_pelapor": "JL BINTARA 3 NO 30 - RT-11 / RW-9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI ACUAN : MASUK PR BINTARA 3 BELOK KANAN KAV ",
                    "no_telp_pelapor": "081298656123",
                    "keterangan_pelapor": "MUTASI_K (G9923020188510:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  (PTL  TIDAK PADAM) 23907092272734672327, 34584677840951518045",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105198",
                    "waktu_lapor": "01/02/2023 15:11:33",
                    "waktu_response": "01/02/2023 15:19:13",
                    "waktu_recovery": "01/02/2023 15:28:35",
                    "durasi_response_time": 460,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006012469",
                    "nama_pelapor": "miraliliananova@gmail.com",
                    "alamat_pelapor": "PERUMAHAN TAMAN GRIYA ASRI JALAN BERLIAN X BLOK C6 NO 5 RT 03 RW 011 DESA CILEBUT BARAT, SUKARAJA KABUPATEN BOGOR 16170",
                    "no_telp_pelapor": "081238508730",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT. PELANGGAN MELAPOR CATAT METER MANDIRI DENGAN ANGKA STAND 23911. NAMUN TAGIHAN YANG MUNCUL ANGKA YANG TERCATAT 23942. PELANGGAN MENGINGINKAN KOREKSI TAGIHAN REKENING. ",
                    "media": "Email",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020105199",
                    "waktu_lapor": "01/02/2023 15:11:25",
                    "waktu_response": "01/02/2023 15:16:34",
                    "waktu_recovery": "01/02/2023 15:44:31",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 1677,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhika yaban",
                    "alamat_pelapor": "KP RANCA MOYAN CIBOGO CISAUK No. RT.17 RW.3 CIBOGO CIS",
                    "no_telp_pelapor": "6281386171397",
                    "keterangan_pelapor": "listrik mati padam. diperiksa voltase berlebih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105202",
                    "waktu_lapor": "01/02/2023 15:11:41",
                    "waktu_response": "01/02/2023 15:14:30",
                    "waktu_recovery": "01/02/2023 16:12:11",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 3461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TUTI",
                    "alamat_pelapor": "JL MAMPANG PRAPATAN II NO 7 RT-6 / RW-5 KEL MAMPANG PRAPATAN KEC MAMPANG . ACUAN: DEKAT ALFAMART",
                    "no_telp_pelapor": "0217987750",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI . TGL 01/02/23 PELANGGAN DENGAN NO METER 14045607083 MELALUKAN PEMB ELIAN TOKEN NAMUN PADA SAT DIINPUT GAGAL , PADA DATA PA2SPT TERTERA:  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! . SISA 12.86. LAPORAN DIALIHKAN KE G5123020101510 CC.51.DWIIDA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105206",
                    "waktu_lapor": "01/02/2023 15:11:59",
                    "waktu_response": "01/02/2023 15:24:01",
                    "waktu_recovery": "01/02/2023 15:46:47",
                    "durasi_response_time": 722,
                    "durasi_recovery_time": 1366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000564370",
                    "nama_pelapor": "IBU LIN",
                    "alamat_pelapor": "KP. NEGLASARI RT.9 RW.10 NO.19, KEL. MANGGAHANG KEC.BALEENDAH KAB.BANDUNG 40375",
                    "no_telp_pelapor": "08812398986",
                    "keterangan_pelapor": "LEBIH TAGIH REK FEBRUARI 2023 STAND AKHIR 52826 STAND AWAL 52721 . STAND APP TGL 01/02/2023 52762. REKENING BULAN FEBRUARI 2023 BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. ",
                    "media": "Email",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5423020105212",
                    "waktu_lapor": "01/02/2023 15:13:13",
                    "waktu_response": "01/02/2023 15:14:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33927791,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP URIP",
                    "alamat_pelapor": "JL KEBON NANAS 4 NO 1 RT 6/2 KEL GROGOL UTARA KEC. KEBAYORAN LAMA JAK SEL",
                    "no_telp_pelapor": "085288364879",
                    "keterangan_pelapor": "MUTASI_K (G9923020188463:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)  SISA 615.56 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020105214",
                    "waktu_lapor": "01/02/2023 15:13:24",
                    "waktu_response": "01/02/2023 15:28:18",
                    "waktu_recovery": "01/02/2023 17:51:16",
                    "durasi_response_time": 894,
                    "durasi_recovery_time": 8578,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kohir",
                    "alamat_pelapor": "PR GRIYA CITRA PERMAI BLK SK No.27 KERESEK",
                    "no_telp_pelapor": "6283899987255",
                    "keterangan_pelapor": "isi token gagal terus sampe beli token 2x",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105215",
                    "waktu_lapor": "01/02/2023 15:13:33",
                    "waktu_response": "01/02/2023 15:16:50",
                    "waktu_recovery": "01/02/2023 15:28:09",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 679,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL JL DANAU BRATAN 3 BLK AD 3-2",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105221",
                    "waktu_lapor": "01/02/2023 15:13:50",
                    "waktu_response": "01/02/2023 16:13:26",
                    "waktu_recovery": "01/02/2023 18:24:10",
                    "durasi_response_time": 3576,
                    "durasi_recovery_time": 7844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "147666",
                    "nama_pelapor": "BP RONI",
                    "alamat_pelapor": "KP RAWA KEDAUNG JL RUKO MUTIARA PALM GG DARUSSALAM NO. 138 RT 06 RW 14 KEL CENGKARENG TIMUR KEC CENGKARENG JAKARTA BARAT ",
                    "no_telp_pelapor": "02122543134",
                    "keterangan_pelapor": "TGL 04/12/2022 PENANGANAN GANGGUAN APP RUSAK  OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.  MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID PEL 546300951642",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105222",
                    "waktu_lapor": "01/02/2023 15:13:53",
                    "waktu_response": "01/02/2023 15:17:08",
                    "waktu_recovery": "01/02/2023 15:29:31",
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 743,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "PR VIRGINIA VILLAGE DANVILLE No.12 GD SERPONG",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105223",
                    "waktu_lapor": "01/02/2023 15:14:10",
                    "waktu_response": "01/02/2023 15:17:19",
                    "waktu_recovery": "01/02/2023 15:29:40",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 741,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL PER.LIPPO TAMAN UBUD VI NO.75",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105225",
                    "waktu_lapor": "01/02/2023 15:14:17",
                    "waktu_response": "01/02/2023 15:16:34",
                    "waktu_recovery": "01/02/2023 17:06:23",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 6589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22090343637",
                    "nama_pelapor": "BP HENDRIK",
                    "alamat_pelapor": "PERUM CIBUBUR CITY BLOK C5 NO.3 RT 003/20 KEL NAGRAK KEC GUNUNG PUTRI KAB BOGOR. ACUAN LOKASI : DEKAT KOTA WISATA",
                    "no_telp_pelapor": "081298913222",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 22090343637 MELAKUKAN PEMBELIAN SEBESAR RP. 1.000.000,- DAN NO TOKEN 6784 2339 1338 0605 8367 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA USED.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020105226",
                    "waktu_lapor": "01/02/2023 15:14:29",
                    "waktu_response": "01/02/2023 15:17:28",
                    "waktu_recovery": "01/02/2023 15:30:05",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.15 SEK XII",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105228",
                    "waktu_lapor": "01/02/2023 15:14:33",
                    "waktu_response": "01/02/2023 15:37:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 33926396,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sary Leha",
                    "alamat_pelapor": "XX WA LI KOTA BARU No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281358709298",
                    "keterangan_pelapor": "MUTASI_K (G9923020188493:cek) - tidak bisa isi token listrik, keterangannya \\\"diblokir\\\"\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020105230",
                    "waktu_lapor": "01/02/2023 15:14:44",
                    "waktu_response": "01/02/2023 15:16:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 33927676,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan Lengkey",
                    "alamat_pelapor": "JL TUMATANGTANG MT5262",
                    "no_telp_pelapor": "6285240119020",
                    "keterangan_pelapor": "MUTASI_K (G9923020188541:alihkan ke 10,2) - meter mati. sudah diperiksa tapi meter belum diganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TOMOHON"
                },
                {
                    "no_laporan": "K5423020105231",
                    "waktu_lapor": "01/02/2023 15:14:45",
                    "waktu_response": "01/02/2023 15:22:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 451,
                    "durasi_recovery_time": 33927329,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risva Yudie",
                    "alamat_pelapor": "PR MATAHARI CIGANITRI B9 No.0 RT.2 RW.0 CIPAGAL0",
                    "no_telp_pelapor": "6287824052613",
                    "keterangan_pelapor": "MUTASI_K (G9923020188467:kwh periksa) - gak bisa top up token, gak ada tulisan periksa... selalu jika ngisi token harus masukan kode tamper lalu di sertai no token...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020105232",
                    "waktu_lapor": "01/02/2023 15:14:48",
                    "waktu_response": "01/02/2023 16:13:42",
                    "waktu_recovery": "01/02/2023 18:25:19",
                    "durasi_response_time": 3534,
                    "durasi_recovery_time": 7897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri wahyuningsih",
                    "alamat_pelapor": "Jl. Ratna No.16",
                    "no_telp_pelapor": "6281211001147",
                    "keterangan_pelapor": "sdh di isi melalui gopay sebesar 50rb, tidak masuk, ingin di lakukan pengisian berulang namun tidak bisa masuk ke pengisian token..\\nlistrik untuk usaha tolong segera di tindaklanjuti..",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5323020100629",
                    "waktu_lapor": "01/02/2023 15:15:31",
                    "waktu_response": "01/02/2023 15:23:29",
                    "waktu_recovery": "01/02/2023 16:11:01",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 2852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "KP BOJONG MENTENG JL CIPNEDAWA LAMA NO.41 RT-4 / RW-6 KEL BOJONG MENTENG KEC RAWA LUMBU KOTA BEKASI (DKT PT SIANTAR TOP)",
                    "no_telp_pelapor": "087871107922",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN GAGAL PERSIL MENYALA, SISA STROOM 13.38 KWH. DENGAN NO METER 32032355862. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020105236",
                    "waktu_lapor": "01/02/2023 15:15:25",
                    "waktu_response": "01/02/2023 15:18:15",
                    "waktu_recovery": "01/02/2023 20:53:32",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 20117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ondi",
                    "alamat_pelapor": "JL LETJEN SUPRAPTO No.19 RT.19 RW.7 SUMURBATU",
                    "no_telp_pelapor": "6285768289259",
                    "keterangan_pelapor": "tidak bisa input token listrik (GAGAL)",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105237",
                    "waktu_lapor": "01/02/2023 15:15:35",
                    "waktu_response": "01/02/2023 15:26:40",
                    "waktu_recovery": "01/02/2023 16:03:12",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 2192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "didal saputra",
                    "alamat_pelapor": "jl raya Babakan Madang, kp cipambuan RT/rw 001/002 no 20 , masuk dari gang widut dekat rumah pak rt nur",
                    "no_telp_pelapor": "6283819498719",
                    "keterangan_pelapor": "sebelumnya kilo meter rusak, dan sisa pulsa saya masih di atas 40, setelah di ganti oleh pihak pln dengan yang baru, pulsa saya tidak kembali, saya coba datang ke pln gunung putri, malah saya yang bayar denda, pulsa saya belum kembali, mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020105248",
                    "waktu_lapor": "01/02/2023 15:16:30",
                    "waktu_response": "01/02/2023 15:25:56",
                    "waktu_recovery": "01/02/2023 15:38:26",
                    "durasi_response_time": 566,
                    "durasi_recovery_time": 750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "KOMP PERKANTORAN JL JAYAKARTA CENTER BLK E2 NO.8 KEL MANGGA DUA SELATAN KEC SAWAH BESAR JAKPUS, BELAKANG HOTEL THE PRIMA",
                    "no_telp_pelapor": "0216242525",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN TGL 01/02/23 DATANG PETUGAS BERMAKSUD MELAKUKAN PERGANTIAN APP, NAMUN TANPA SURAT TUGAS DAN ID CARD ,PETUGAS TSB MENGANCAM UNTUK DILAKUKAN PENYEGELAN JIKA TIDAK BERSEDIA UNTUK DILAKUKAN PERGANTIAN. PELANGGAN MENGINGINKAN APABILA ADA PERGANTIAN APP PETUGAS DAPAT MEMBAWA SURAT TUGAS. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.CC.54.AMELIA.0216242525.12G0AA3.TGL 01/02/23.PUKUL 15:21 WIB. LAPOR KEMBALI. CC.54.EKA.CSOI. 01/02/23. PUKUL 15.24 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105250",
                    "waktu_lapor": "01/02/2023 15:16:26",
                    "waktu_response": "01/02/2023 15:18:19",
                    "waktu_recovery": "01/02/2023 15:27:09",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vinsentius venddy",
                    "alamat_pelapor": "JL RATU SEPUDAK No.00 RT.0 RW.0 SUNGAI GAR",
                    "no_telp_pelapor": "6282272188760",
                    "keterangan_pelapor": "Token listrik tidak dapat terisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020105252",
                    "waktu_lapor": "01/02/2023 15:16:39",
                    "waktu_response": "01/02/2023 15:20:09",
                    "waktu_recovery": "01/02/2023 16:20:54",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 3645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dengkol Kropos",
                    "alamat_pelapor": "PR VILLA PEGANDEN BLOK H No.014 RT.0 RW.0",
                    "no_telp_pelapor": "6289613255022",
                    "keterangan_pelapor": "tidak bisa isi ulang pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020105254",
                    "waktu_lapor": "01/02/2023 15:17:09",
                    "waktu_response": "01/02/2023 15:41:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1454,
                    "durasi_recovery_time": 33926182,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rangga dwi chandra pamungkas",
                    "alamat_pelapor": "JL DESA KAPUR VILLA KHARISMA MAKMUR 2 No.8 MEKAR BARU",
                    "no_telp_pelapor": "6282148474306",
                    "keterangan_pelapor": "MUTASI_K (G9923020188490:cek kwh) - bukan villa kharisma makmur 2, tapi villa kharisma 2 Rumah No.8",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020105260",
                    "waktu_lapor": "01/02/2023 15:17:40",
                    "waktu_response": "01/02/2023 15:51:23",
                    "waktu_recovery": "01/02/2023 15:58:57",
                    "durasi_response_time": 2023,
                    "durasi_recovery_time": 454,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHETRA ",
                    "alamat_pelapor": "JL JL. DUSUN EMBACANG GEDANG RT 4  KEL  EMBACANG GEDANG KEC  TANAH SEPENGGAL LINTAS KAB. BUNGO JAMBI",
                    "no_telp_pelapor": "08127319347",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES RESTITUSI PROSES PB ( R1T/900 VA ) DENGAN NO KODE BOOKING 8875530000015065. PEMOHON MENGAKU SEBAGAI ANAK PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUARA BUNGO"
                },
                {
                    "no_laporan": "K5423020105261",
                    "waktu_lapor": "01/02/2023 15:17:41",
                    "waktu_response": "01/02/2023 15:21:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 33927391,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS KARANGTURI RT.0 RW.0 MREBET",
                    "no_telp_pelapor": "6289618205456",
                    "keterangan_pelapor": "MUTASI_K (G9923020188465:padam) - listrik mati posisi mcb on ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020105268",
                    "waktu_lapor": "01/02/2023 15:18:50",
                    "waktu_response": "01/02/2023 15:37:22",
                    "waktu_recovery": "01/02/2023 16:01:23",
                    "durasi_response_time": 1112,
                    "durasi_recovery_time": 1441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Email",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105272",
                    "waktu_lapor": "01/02/2023 15:19:14",
                    "waktu_response": "01/02/2023 15:37:51",
                    "waktu_recovery": "01/02/2023 16:02:07",
                    "durasi_response_time": 1117,
                    "durasi_recovery_time": 1456,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dadang",
                    "alamat_pelapor": "perukoan hj.embun",
                    "no_telp_pelapor": "6283874370639",
                    "keterangan_pelapor": "nomor pelanggan terkena blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105274",
                    "waktu_lapor": "01/02/2023 15:19:25",
                    "waktu_response": "01/02/2023 15:20:43",
                    "waktu_recovery": "01/02/2023 16:17:12",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 3389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUMARTO",
                    "alamat_pelapor": "JL KH MAS MANSYUR   NO 27  RT 01/8  KEL  KEBON KACANG KEC TAMAH ABANG JAK PUS ( DEKAT RUSUN TANAH ABANG ) ",
                    "no_telp_pelapor": "02131924120",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI PROSES PINDAH APP PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105285",
                    "waktu_lapor": "01/02/2023 15:19:54",
                    "waktu_response": "01/02/2023 15:29:31",
                    "waktu_recovery": "01/02/2023 16:11:19",
                    "durasi_response_time": 577,
                    "durasi_recovery_time": 2508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Luki tri ambarsari",
                    "alamat_pelapor": "JL SMAN 7 KP KRANGGAN No. RT.2 RW.1 JATI SAMPU",
                    "no_telp_pelapor": "6282123396842",
                    "keterangan_pelapor": "pemakaian listrik tidak sesuai dengan tagihan listrik\\n\\nsetiap bulan saya bayar listri 750rb\\nsedangkan saya hanya menggunakan lampu, air, kipas & pompa kolam ikan saja\\n\\nmohon untuk dicek apakah di rumah saya ada yg mencuri meteran sehingga tagihan saya menjadi besar",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105288",
                    "waktu_lapor": "01/02/2023 15:20:28",
                    "waktu_response": "01/02/2023 16:12:10",
                    "waktu_recovery": "01/02/2023 17:35:42",
                    "durasi_response_time": 3102,
                    "durasi_recovery_time": 5012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUNU TRIHARTANTO",
                    "alamat_pelapor": "DN JAYAN No. 0 0 RT 2 RW 0, KEBONAGUNG, IMOGIRI, KAB. BANTUL, DAERAH ISTIMEWA YOGYAKARTA",
                    "no_telp_pelapor": "085100237454 ",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI RESTITUSI BP PROSES PB R1T/1300VA DENGAN KODE BOOKING 8875540003156784. TGL 11/06/2021 BP DAN STROOM AWAL/UJL TELAH  DILUNASI. INFO PELANGGAN SUDAH DATANG KEKANTOR PLN TERKAIT PADA TGL 15/01/2023 MENYERAHKAN BERKAS, NAMUN PETUGAS FRONT OFFICE MENGINFORMASIKAN BIAYA TSB SUDAH DIRESTITUSI NAMUN PELANGGAN MENERIMA",
                    "media": "Email",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020105289",
                    "waktu_lapor": "01/02/2023 15:20:20",
                    "waktu_response": "01/02/2023 15:20:54",
                    "waktu_recovery": "01/02/2023 15:28:17",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 443,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL PR DASANA INDAH BLK RD2 NO.11A",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105293",
                    "waktu_lapor": "01/02/2023 15:20:35",
                    "waktu_response": "01/02/2023 16:27:37",
                    "waktu_recovery": "01/02/2023 16:59:19",
                    "durasi_response_time": 4022,
                    "durasi_recovery_time": 1902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAFIZ / hafiz_arrafi_",
                    "alamat_pelapor": "KAMPUNG MERDEKA DSN. KEDUNGMALING III RT. 019 RW. 008 DS. KEDUNGMALING KEC. SOOKO KAB. MOJOKERTO (DEPAN TOKO LOUHAN ELEKTRONIK)",
                    "no_telp_pelapor": "081249265164",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103272, PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH  9070,44. LAPOR ULANG CC.52.KHARISMA.SM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020105298",
                    "waktu_lapor": "01/02/2023 15:20:47",
                    "waktu_response": "01/02/2023 15:21:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 31,
                    "durasi_recovery_time": 33927387,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE FERRUM No.27 GD SERPONG",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105303",
                    "waktu_lapor": "01/02/2023 15:21:15",
                    "waktu_response": "01/02/2023 15:21:42",
                    "waktu_recovery": "01/02/2023 15:28:58",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 436,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL KP CARANG PULANG RT 1/1 LEGOK",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105304",
                    "waktu_lapor": "01/02/2023 15:21:23",
                    "waktu_response": "01/02/2023 16:03:07",
                    "waktu_recovery": "01/02/2023 16:05:48",
                    "durasi_response_time": 2504,
                    "durasi_recovery_time": 161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDO",
                    "alamat_pelapor": "JL SOBIH WARU TMR No. RT. RW. WARU",
                    "no_telp_pelapor": "6282332050300",
                    "keterangan_pelapor": "Selalu gagal ketika memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020105317",
                    "waktu_lapor": "01/02/2023 15:22:04",
                    "waktu_response": "01/02/2023 15:23:17",
                    "waktu_recovery": "01/02/2023 15:30:21",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 424,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.16 SEK XII",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K3223020100292",
                    "waktu_lapor": "01/02/2023 15:22:10",
                    "waktu_response": "01/02/2023 15:29:45",
                    "waktu_recovery": "01/02/2023 16:12:19",
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 2554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUR",
                    "alamat_pelapor": "MAN 7 SRENGSENG SAWAH, JL BINAWARGA NO. - RT 8 RW 7, KEL SRENGSENG SAWAH, KEC JAGA KARSA, KOTA JAKARTA SELATAN",
                    "no_telp_pelapor": "628176426944",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI BANGUNAN SEKITAR TAMAN, PEMOHON SEBAGAI PEMOHON DENGAN NO ID PEL 547401232797, PEMOHON MENGAKU YANG DIKUASAKAN DENGAN NO NIK 3174090709640011. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105321",
                    "waktu_lapor": "01/02/2023 15:22:32",
                    "waktu_response": "01/02/2023 15:38:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 33926366,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andry Triyasa",
                    "alamat_pelapor": "Cluster Fresno Blok H no 26 Kota Deltamas",
                    "no_telp_pelapor": "628179993253",
                    "keterangan_pelapor": "MUTASI_K (G9923020188527:GANGGUAN) - Kemarin malam daya Listrik tidak stabil & tiba2 ngedrop, sampai tadi pagi di coba masih ngedrop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105328",
                    "waktu_lapor": "01/02/2023 15:22:56",
                    "waktu_response": "01/02/2023 15:24:46",
                    "waktu_recovery": "01/02/2023 15:41:44",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewa Bagus",
                    "alamat_pelapor": "JL KOKROSONO RT.3 RW.6 KOKROSONO",
                    "no_telp_pelapor": "6281339603898",
                    "keterangan_pelapor": "listrik saya di curi oleh tetangga, adik saya di tetapkan sebagai saksi, meteran rumah kami di bawah oleh petugas PLN,infonya akan di ganti sore ini, tetapi belum ada tindakan oleh petugas PLN hingga sekarang pukul 15.21",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020105329",
                    "waktu_lapor": "01/02/2023 15:23:02",
                    "waktu_response": "01/02/2023 15:57:27",
                    "waktu_recovery": "01/02/2023 16:02:43",
                    "durasi_response_time": 2065,
                    "durasi_recovery_time": 316,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IMAS",
                    "alamat_pelapor": "JALAN WENGGA JAYA AGUNG, JALUR 12, NO 262, KEL. BAAMANG BARAT, KECAMATAN BAAMANG, KABUPATEN KOTAWARINGIN TIMUR",
                    "no_telp_pelapor": "6285705325943",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 47359, ST APP (saat ini) TGL 24/01/2023 = 47113. REK (TELAH DILUNASI). (INFO PELANGGAN RUMAH KOSONG HINGGA AKHIR MARET, BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU, PETUGAS DATANG SETIAP TGL 17). ",
                    "media": "Email",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020105340",
                    "waktu_lapor": "01/02/2023 15:24:24",
                    "waktu_response": "01/02/2023 16:02:11",
                    "waktu_recovery": "01/02/2023 19:40:16",
                    "durasi_response_time": 2267,
                    "durasi_recovery_time": 13085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MERI ",
                    "alamat_pelapor": "JL JENDRAL BASUKI RAHMAT NO 6 RT 4/6 KEL CIPINANG BESAR SELATAN KEC JATINEGARA JAKARTA TIMUR // DEKAT TIKI GERAI PASAR GEMBRONG BARU ",
                    "no_telp_pelapor": "089688280651",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 278.33 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020105341",
                    "waktu_lapor": "01/02/2023 15:24:19",
                    "waktu_response": "01/02/2023 15:28:20",
                    "waktu_recovery": "01/02/2023 16:55:53",
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 5253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAMBANG HERMANTO",
                    "alamat_pelapor": "DS KELAPA PSR.V L.PKM",
                    "no_telp_pelapor": "6281269511119",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan pemakaian.\\ndi tagihkan pemakaian 52 kWh sementara yg tertera di kilometer saya hanya 4 kWh.mohon tindak lanjut ny bapak/ibu PLN yg terhormat.karena tagihan saya tidak sesuai.terimakasih banyak bapak/ibu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020105343",
                    "waktu_lapor": "01/02/2023 15:24:33",
                    "waktu_response": "01/02/2023 15:49:27",
                    "waktu_recovery": "01/02/2023 15:52:28",
                    "durasi_response_time": 1494,
                    "durasi_recovery_time": 181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022962923",
                    "nama_pelapor": "BP RYAN",
                    "alamat_pelapor": "KANTIN MELDYS, JALAN ROROJONGRANG RAYA BLOK U NO. 90, RT 4, RW 25, KECAMATAN MELONG, KOTA CIMAHI.",
                    "no_telp_pelapor": "08122121893",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. BELUM ADA PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 285,19.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020105345",
                    "waktu_lapor": "01/02/2023 15:24:39",
                    "waktu_response": "01/02/2023 15:29:55",
                    "waktu_recovery": "01/02/2023 16:46:21",
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 4586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PONIDI ",
                    "alamat_pelapor": "DK KIOS PALANG SRAGO NO - RT-2 / RW-8 JL BY PASS KEL MOJAYAN KEC KLATEN TENGAH KAB KLATEN PROV JATENG // SETEMPAT BENGKEL ",
                    "no_telp_pelapor": "082221811422",
                    "keterangan_pelapor": "TGL 01/2/23 PERGANTIAN APP OLEH PETUGAS PLN DIKARENAKAN APP RUSAK. SESUAI INFO PELANGGAN, DI APP LAMA 14281031923 MASIH ADA SISA KWH (TIDAK MENGETAHUI SISA KWH). MOHON DIKONVERSI KW APP BARU 45105335215.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020105347",
                    "waktu_lapor": "01/02/2023 15:24:40",
                    "waktu_response": "01/02/2023 16:04:15",
                    "waktu_recovery": "01/02/2023 16:27:23",
                    "durasi_response_time": 2375,
                    "durasi_recovery_time": 1388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endi Erlan",
                    "alamat_pelapor": "KK GRAND WISATA AA 12 No.26 RT.000 RW.00 LMBNG SARI",
                    "no_telp_pelapor": "628569986679",
                    "keterangan_pelapor": "kepada yth pln unit playanan planggan mustika jaya , mohon di bantu untuk penurunan daya listrik dari 33000 va menjadi 4400 va ,an.planggan DAINA ERITA ,IDpel : 537420409341 / no kwh.14366472232 .karena sdh tdk diperlukan daya sebesar itu ,dan penyewa sdh tdk diperpanjang lg.atas bantuan pln kami ucapkan terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020105348",
                    "waktu_lapor": "01/02/2023 15:24:40",
                    "waktu_response": "01/02/2023 15:33:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 509,
                    "durasi_recovery_time": 33926676,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "taji",
                    "alamat_pelapor": "DN DARUNG No. RT.23 RW.12 SALAK RAND",
                    "no_telp_pelapor": "6285234897214",
                    "keterangan_pelapor": "MUTASI_K (G9923020188486:kct) - gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLAKAH"
                },
                {
                    "no_laporan": "K5423020105354",
                    "waktu_lapor": "01/02/2023 15:25:27",
                    "waktu_response": "01/02/2023 15:30:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 33926855,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rika Amelia",
                    "alamat_pelapor": "DN PANYINGKIRAN No.0 RT.28 RW.13 CIHARALANG",
                    "no_telp_pelapor": "6287893367417",
                    "keterangan_pelapor": "MUTASI_K (G9923020188474:gangguan periksa) - di kwh muncul tulisan Periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020105360",
                    "waktu_lapor": "01/02/2023 15:26:15",
                    "waktu_response": "01/02/2023 15:58:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1931,
                    "durasi_recovery_time": 33925159,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "raihan bajra",
                    "alamat_pelapor": "jalan mendung IV no 70",
                    "no_telp_pelapor": "6285702254550",
                    "keterangan_pelapor": "MUTASI_K (G9923020188504:gangguan) - tidak bisa memasukn token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020105363",
                    "waktu_lapor": "01/02/2023 15:26:50",
                    "waktu_response": "01/02/2023 15:32:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 367,
                    "durasi_recovery_time": 33926688,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Friky Mamahi",
                    "alamat_pelapor": "JL BITUNG TENGAH KEC. MAESA No.0 001/002",
                    "no_telp_pelapor": "6289697988312",
                    "keterangan_pelapor": "MUTASI_K (G9923020188479:gangguan) - tombol no 8 tidak Jadi untuk Pengisian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BITUNG"
                },
                {
                    "no_laporan": "K5423020105364",
                    "waktu_lapor": "01/02/2023 15:27:08",
                    "waktu_response": "01/02/2023 15:29:07",
                    "waktu_recovery": "01/02/2023 15:50:19",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RONALD",
                    "alamat_pelapor": "JL SETH ADJI No. 0  RT 1 RW 0, PANARUNG, PAHANDUT, KOTA PALANGKARAYA, KALIMANTAN TENGAH",
                    "no_telp_pelapor": "02180607000",
                    "keterangan_pelapor": "TGL 16/01/2023 PEMBAYARAN BIAYA PROSES PD (R1T / 2200  VA - B2 / 16500 VA) DENGAN NO AGENDA 224000522212299556 DAN 2240055036514. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. YBS MENGINGINKAN DILAKUKAN REALISASI TGL 02/02/23 JIKA TIDAK AKAN MENGHUBUNGI PLN 123 KEMBALI.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5323020100648",
                    "waktu_lapor": "01/02/2023 15:27:17",
                    "waktu_response": "01/02/2023 15:32:27",
                    "waktu_recovery": "01/02/2023 15:57:43",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU SANTI ",
                    "alamat_pelapor": "JL SADAKELING 31 /107 KEC LENGKONG KEL BURANGRANG KOTA BANDUNG ",
                    "no_telp_pelapor": "0227321801",
                    "keterangan_pelapor": "GANGGUAN LPB GAGAL , VKRN 43, PTL MENYALA SISA STROOM 27413 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020105367",
                    "waktu_lapor": "01/02/2023 15:27:13",
                    "waktu_response": "01/02/2023 15:27:40",
                    "waktu_recovery": "01/02/2023 17:32:05",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 7465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "romo",
                    "alamat_pelapor": "jl Moh Sholeh 1",
                    "no_telp_pelapor": "6285810488023",
                    "keterangan_pelapor": "masalah restitusi,sudah 3bulan belum ada pencairan dari pihak PLN \\ndengan no registrasi 5411012147207",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105368",
                    "waktu_lapor": "01/02/2023 15:27:22",
                    "waktu_response": "01/02/2023 15:31:53",
                    "waktu_recovery": "01/02/2023 15:39:31",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marseline Rihi",
                    "alamat_pelapor": "JL ANGKASA INDAH No.0 RT.3 RW.2 ANGKASA",
                    "no_telp_pelapor": "6281344652428",
                    "keterangan_pelapor": "mati lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JAYAPURA"
                },
                {
                    "no_laporan": "K3223020100295",
                    "waktu_lapor": "01/02/2023 15:28:08",
                    "waktu_response": "01/02/2023 15:30:06",
                    "waktu_recovery": "02/02/2023 07:34:13",
                    "durasi_response_time": 118,
                    "durasi_recovery_time": 57847,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MEI  ",
                    "alamat_pelapor": "JL Elysium Walk  NO  002  KEL  TANJUNG BUNGA KEC  TAMALATE KOTA MAKASSAR   ",
                    "no_telp_pelapor": "81283384543",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN  , VKRN 43  PTL NORMAL  SISA KWH  84.4, UPDATE LAPORAN K3223020100295 (CC.32.SUGIARTO01), UPDATE LAPORAN K3223020100295 MOHON BANTUAN DAN LAYANAN SECEPATNYA (CC.32.SUGIARTO01)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020105372",
                    "waktu_lapor": "01/02/2023 15:28:01",
                    "waktu_response": "01/02/2023 15:36:27",
                    "waktu_recovery": "01/02/2023 15:55:51",
                    "durasi_response_time": 506,
                    "durasi_recovery_time": 1164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febri Hastono",
                    "alamat_pelapor": "JL SANCANG DALAM No.0 RT.3 RW.7 KP BABAKAN",
                    "no_telp_pelapor": "6285925109464",
                    "keterangan_pelapor": "pengajuan pasang baru belum ada realisasi nya 5382112142665\\n5382112142666\\n5382112142667\\n5382112142668 lokasi sudah mau di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105373",
                    "waktu_lapor": "01/02/2023 15:28:02",
                    "waktu_response": "01/02/2023 15:31:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 33926783,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marseline Rihi",
                    "alamat_pelapor": "JL JLN ANGKASA INDAH JP-11443 No.0",
                    "no_telp_pelapor": "6281344652428",
                    "keterangan_pelapor": "MUTASI_K (G9923020188552:cek jaringan) - padam lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JAYAPURA"
                },
                {
                    "no_laporan": "K5423020105375",
                    "waktu_lapor": "01/02/2023 15:28:05",
                    "waktu_response": "01/02/2023 15:28:34",
                    "waktu_recovery": "01/02/2023 15:43:02",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 868,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "JL PER BSD BLOK C7 NO.06 SEK 1-6",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100651",
                    "waktu_lapor": "01/02/2023 15:28:30",
                    "waktu_response": "01/02/2023 15:30:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 33926834,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ROHMAN",
                    "alamat_pelapor": "JL. H.DAUD RT-3 RW-3 NO.35 KEL. SUKABUMI SELATAN KEC. KEBON JERUK KOTA JAKBAR.",
                    "no_telp_pelapor": "6285770003151",
                    "keterangan_pelapor": "MUTASI_K (G9923020188484:urgent) - MOHON BANTUAN LAYANAN LPB KET.GAGAL (SETELAH UPDATE VKRN 43) SISA 112.3 KWH NO.METER 45003876401",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020105381",
                    "waktu_lapor": "01/02/2023 15:28:27",
                    "waktu_response": "01/02/2023 15:46:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1104,
                    "durasi_recovery_time": 33925854,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rina",
                    "alamat_pelapor": "JL TEMB MANTUIL GG GANDAPURA UJUNG KLYAN SE No.0 B SELATAN",
                    "no_telp_pelapor": "6289637135948",
                    "keterangan_pelapor": "MUTASI_K (G9923020188497:keypad rusak) - ketika pengisian token, kontak pengisiannya tidak bisa di pencet, ada tulisan -002nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020105383",
                    "waktu_lapor": "01/02/2023 15:28:32",
                    "waktu_response": "01/02/2023 15:29:09",
                    "waktu_recovery": "01/02/2023 15:42:49",
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 820,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.39 SEK XII",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105389",
                    "waktu_lapor": "01/02/2023 15:28:46",
                    "waktu_response": "01/02/2023 15:31:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 33926757,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WICA SAJIWO",
                    "alamat_pelapor": "Jl. Perumahan Griya Cilegon Jl. Himalaya I No.7",
                    "no_telp_pelapor": "6282234173150",
                    "keterangan_pelapor": "MUTASI_K (G9923020188476:Mohon dicek) - kwh periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020105392",
                    "waktu_lapor": "01/02/2023 15:28:57",
                    "waktu_response": "01/02/2023 15:29:21",
                    "waktu_recovery": "01/02/2023 15:44:23",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "PR CLUSTER VIVACIA KAWASAN EMINENT 4 G.12 No.09 RT.0 RW.0 PAGEDANGAN",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105393",
                    "waktu_lapor": "01/02/2023 15:29:15",
                    "waktu_response": "01/02/2023 15:43:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 854,
                    "durasi_recovery_time": 33926056,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "8796076",
                    "nama_pelapor": "IBU TIAS/IBU DIAH ",
                    "alamat_pelapor": "JL- DN NGAJEG NO 12 RT-1 / RW-1 KEL TIRTOMARTANI KEC KALASAN KAB SLEMAN ACUAN LOKASI DEKAT KUA",
                    "no_telp_pelapor": "082137740808",
                    "keterangan_pelapor": "TGL 30/1/23 TUNGGAKAN REKJAN 23  BERIKUT BK  TELAH DILUNASI, NAMUN PTL BELUM DISAMBUNG KEMBALI. PELANGGAN MELAPOR KEMBALI. CC.54.AL_MIRA PUKUL 15.33\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020105394",
                    "waktu_lapor": "01/02/2023 15:29:19",
                    "waktu_response": "01/02/2023 15:29:55",
                    "waktu_recovery": "01/02/2023 15:44:14",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 859,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE EXMORE No.30 GD SERPONG",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105397",
                    "waktu_lapor": "01/02/2023 15:29:27",
                    "waktu_response": "01/02/2023 15:33:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 33926634,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suparno",
                    "alamat_pelapor": "KP SASAK TIGA No.0 RT.1 RW.5 TRIDAYA ST",
                    "no_telp_pelapor": "6281288208159",
                    "keterangan_pelapor": "MUTASI_K (G9923020188482:gagal token ) - beli token no token tidak bisa input",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020105400",
                    "waktu_lapor": "01/02/2023 15:29:36",
                    "waktu_response": "01/02/2023 15:40:57",
                    "waktu_recovery": "01/02/2023 16:04:47",
                    "durasi_response_time": 681,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bpk Sevrin Nono",
                    "alamat_pelapor": "rumah dekat kantor desa manubhara",
                    "no_telp_pelapor": "6281338508915",
                    "keterangan_pelapor": "mohon bantuan pemasangan kwh meter  atas nama wilhemlmina Anu dgn nomor regis  stastus lunas 4373012045454 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5423020105402",
                    "waktu_lapor": "01/02/2023 15:29:48",
                    "waktu_response": "01/02/2023 15:30:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 31,
                    "durasi_recovery_time": 33926846,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede Jamaludin",
                    "alamat_pelapor": "Jl. Praja Dalam G1 No.36",
                    "no_telp_pelapor": "62895384926409",
                    "keterangan_pelapor": "MUTASI_K (G9923020188485:urgent) - setiap di masukan token listrik ada tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100653",
                    "waktu_lapor": "01/02/2023 15:30:40",
                    "waktu_response": "01/02/2023 15:31:41",
                    "waktu_recovery": "01/02/2023 15:33:23",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "007695482",
                    "nama_pelapor": "IBU ANAS",
                    "alamat_pelapor": "PR KORPRI SINGKIL BLOK C NO 114",
                    "no_telp_pelapor": "085943303357",
                    "keterangan_pelapor": "MOHON KOREKSI TAGUHAN BULAN JANUARI 2023\\nSTAND METER PLN : 6314 / TGL 29 JANUARI 2023\\nSTAND METER PELANGGAN : 6182 / TGL 30 JANUARI 2023\\nMOHON KONFIRMASI TERKAIT TAGIHAN REKENING BULAN JANUARI 2023,",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOYOLALI"
                },
                {
                    "no_laporan": "K5423020105412",
                    "waktu_lapor": "01/02/2023 15:31:04",
                    "waktu_response": "01/02/2023 15:33:10",
                    "waktu_recovery": "01/02/2023 17:06:15",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 5585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Debby Aulia R",
                    "alamat_pelapor": "PR METLAND TRANSYOGI RUKO PTM I No.1 CILEUNGSI",
                    "no_telp_pelapor": "628118195779",
                    "keterangan_pelapor": "Ingin tambah daya listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5523020100640",
                    "waktu_lapor": "01/02/2023 15:31:30",
                    "waktu_response": "01/02/2023 16:13:53",
                    "waktu_recovery": "01/02/2023 19:56:08",
                    "durasi_response_time": 2543,
                    "durasi_recovery_time": 13335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CINDRA BUDI",
                    "alamat_pelapor": "JL CEMARA 3 PR PURI GARDEN BLOK  B4 NO.9 KEL PEGADUNGAN KEC KALI DERES JAKBAR / DEPAN CITRA 1",
                    "no_telp_pelapor": "628561728036",
                    "keterangan_pelapor": "INFO PELANGGAN BERKEBERATAN UNTUK MENUNGGU 7 HARI KERJA TERKAIT NO LAPOR K5323020100438",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105415",
                    "waktu_lapor": "01/02/2023 15:31:30",
                    "waktu_response": "01/02/2023 15:36:43",
                    "waktu_recovery": "01/02/2023 17:00:59",
                    "durasi_response_time": 313,
                    "durasi_recovery_time": 5056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SELI ",
                    "alamat_pelapor": "KK  GADING BUKIT  INDAH  JL JL BUKIT GADING RAYA  BL  TC NO 5 KEL  KELAPA GADING KEC  KELAPA GADING PERMAI  ACUAN SAMPING RS MITRA KELUARGA KELAPA GADING ",
                    "no_telp_pelapor": "02129451014",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA KWH 1800",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020105416",
                    "waktu_lapor": "01/02/2023 15:31:24",
                    "waktu_response": "01/02/2023 15:32:09",
                    "waktu_recovery": "01/02/2023 15:44:04",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "SUMBER KEPOH . TAMAN SARI. KEC DRINGU . PROBOLINGGO",
                    "no_telp_pelapor": "081232725453",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 2716, ST APP (saat ini) TGL 01/02/2023 = 2696. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR DAN TERKUNCI (JIKA PELANGGAN KELUAR), APP SULIT DIJANGKAU DAN TIDAK MENGETAHUI KEDATANGAN PETUGAS).",
                    "media": "Email",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5323020100655",
                    "waktu_lapor": "01/02/2023 15:31:39",
                    "waktu_response": "01/02/2023 15:36:42",
                    "waktu_recovery": "01/02/2023 15:57:29",
                    "durasi_response_time": 303,
                    "durasi_recovery_time": 1247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "PR VILA BOGOR INDAH 3 JL- BLOK.BA1 NO.9 RT- RW- KEL KEDUNG HALANG KEC BOGOR UTARA KOTA BOGOR \\n",
                    "no_telp_pelapor": "08129454481",
                    "keterangan_pelapor": "BELUM ADA REALISASI PERMOHONAN PERGESERAN KWH METER NO AGENDA 538210562301314847 NO REG 5382133003403 TGL BAYAR 01/02/2023 STATUS PROSES PLN SAMPAI PEMBAYARAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105424",
                    "waktu_lapor": "01/02/2023 15:32:10",
                    "waktu_response": "01/02/2023 15:59:21",
                    "waktu_recovery": "01/02/2023 16:06:50",
                    "durasi_response_time": 1631,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "setiawan",
                    "alamat_pelapor": "DN SPD SEKUBING No.",
                    "no_telp_pelapor": "6285750110583",
                    "keterangan_pelapor": "kenapa kwh saat isi token listrik selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINTANG"
                },
                {
                    "no_laporan": "K5423020105427",
                    "waktu_lapor": "01/02/2023 15:32:18",
                    "waktu_response": "01/02/2023 15:38:26",
                    "waktu_recovery": "01/02/2023 15:58:48",
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 1222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sunan Giri Muttaqin",
                    "alamat_pelapor": "JL SWADAYA RAYA No.1 RT.9 RW.3",
                    "no_telp_pelapor": "6281366912721",
                    "keterangan_pelapor": "Selalu gagal mengisi token, padahal nomor token yang saya masukan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020105428",
                    "waktu_lapor": "01/02/2023 15:32:21",
                    "waktu_response": "01/02/2023 15:54:37",
                    "waktu_recovery": "01/02/2023 19:44:19",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 13782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firman Ramdhani",
                    "alamat_pelapor": "PR PESONA ALAM JATINANGOR B04- 21 No. JATIMUKTI",
                    "no_telp_pelapor": "6285659897959",
                    "keterangan_pelapor": "Permohonan perubahan Daya, Perum Pesona Alam Jatinangor Blok B4 No. 21 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG SARI"
                },
                {
                    "no_laporan": "K5423020105429",
                    "waktu_lapor": "01/02/2023 15:32:27",
                    "waktu_response": "01/02/2023 15:48:50",
                    "waktu_recovery": "01/02/2023 16:11:24",
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 1354,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ida Farida",
                    "alamat_pelapor": "Jl. Kp. Asem No.110",
                    "no_telp_pelapor": "6289636947078",
                    "keterangan_pelapor": "ngisi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105432",
                    "waktu_lapor": "01/02/2023 15:32:31",
                    "waktu_response": "01/02/2023 15:34:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 33926593,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riko Yosefan",
                    "alamat_pelapor": "jln salak raya, perumahan muslim alfalah 3, blok F2 no.9",
                    "no_telp_pelapor": "6281319418896",
                    "keterangan_pelapor": "MUTASI_K (G9923020188492:eror) - kwh eror\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105435",
                    "waktu_lapor": "01/02/2023 15:32:46",
                    "waktu_response": "01/02/2023 16:14:47",
                    "waktu_recovery": "01/02/2023 17:13:31",
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 3524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julila Afdal",
                    "alamat_pelapor": "JL H SANUSI TLAMAN",
                    "no_telp_pelapor": "6281278443956",
                    "keterangan_pelapor": "sudah beberapa kali input nomer Token tapi gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020105436",
                    "waktu_lapor": "01/02/2023 15:33:08",
                    "waktu_response": "01/02/2023 15:41:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 33926186,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fika",
                    "alamat_pelapor": "DN DAJO No.00 RT.0 RW.0 GUNTURU",
                    "no_telp_pelapor": "6282193160732",
                    "keterangan_pelapor": "MUTASI_K (G9923020188487:gagal token) - pengisian token slalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALUMPANG"
                },
                {
                    "no_laporan": "K5423020105438",
                    "waktu_lapor": "01/02/2023 15:33:14",
                    "waktu_response": "01/02/2023 15:37:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 256,
                    "durasi_recovery_time": 33926415,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NOVENDRA",
                    "alamat_pelapor": "PR ISTANA MENTARI C2-17 No. CEMENGKALA",
                    "no_telp_pelapor": "6281333515160",
                    "keterangan_pelapor": "MUTASI_K (G9923020188489:perlu ct) - kwh meter muncul tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020105453",
                    "waktu_lapor": "01/02/2023 15:35:03",
                    "waktu_response": "01/02/2023 15:40:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 33926223,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutanto",
                    "alamat_pelapor": "JL MAYJEN KATAMSO No.",
                    "no_telp_pelapor": "6282293711002",
                    "keterangan_pelapor": "MUTASI_K (G9923020188548:gagal token) - Meteran tidak bisa mengisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020105459",
                    "waktu_lapor": "01/02/2023 15:35:41",
                    "waktu_response": "01/02/2023 15:40:50",
                    "waktu_recovery": "01/02/2023 16:34:16",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 3206,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tedi",
                    "alamat_pelapor": "KP BLUWO No.0 RT.3 RW.3 SK LAKSANA",
                    "no_telp_pelapor": "6285889995900",
                    "keterangan_pelapor": "Token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020105461",
                    "waktu_lapor": "01/02/2023 15:35:51",
                    "waktu_response": "01/02/2023 15:38:46",
                    "waktu_recovery": "01/02/2023 15:40:58",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA ",
                    "alamat_pelapor": "JL RAYA SEMINYAK NO 19A KEL  SEMINYAK KEC  KUTA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "082235744088",
                    "keterangan_pelapor": "TGL  6/1/23  PROSES PB (B2/82500 VA) DENGAN NO  REG 5512011118057 . TGL  25/1/23 BP DAN UJL  TELAH DILUNASI.TGL 26/1/23  PADA STATUS AP2T TELAH ADA PEMBUATAN SPK DAN PDL AWAL.HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020105462",
                    "waktu_lapor": "01/02/2023 15:35:44",
                    "waktu_response": "01/02/2023 15:48:53",
                    "waktu_recovery": "01/02/2023 16:39:10",
                    "durasi_response_time": 789,
                    "durasi_recovery_time": 3017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "JL LUMBU TENGAH 4C NO 236A RT 003 RW 029 KEL BOJONG RAWA LUMBU KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "02129710500",
                    "keterangan_pelapor": "MOHON BANTUAN INFORMASI DAN PENANGANAN. PELANGGAN MENGELUHKAN TERKAIT TERDAPAT TIANG LISTRIK YANG TERDAPAT PADA HALAMAN RUMAH. SESUAI INFO YBS BARU MEMBELI RUMAH DAN JIKA MEMANG TIANG TSB KEWENANGAN PLN YBS MENGINGINKAN BUKTI SURAT DARI AREA SETEMPAT. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN MENGINGINKAN INFORMASI LEBIH LANJUT DARI AREA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020105471",
                    "waktu_lapor": "01/02/2023 15:36:54",
                    "waktu_response": "01/02/2023 15:39:01",
                    "waktu_recovery": "01/02/2023 16:21:56",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 2575,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Heri kristianto",
                    "alamat_pelapor": "KP CILANDAK No. RT.3 RW.1 CIRANGKONG",
                    "no_telp_pelapor": "6281287811992",
                    "keterangan_pelapor": "mcb hangus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5523020100648",
                    "waktu_lapor": "01/02/2023 15:37:10",
                    "waktu_response": "01/02/2023 15:38:15",
                    "waktu_recovery": "01/02/2023 15:55:13",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL - KP KAUM PANDAK NO - RT 04 RW 03 KEL KARADENAN KEC CIBINONG KAB BOGOR PROV JAWA BARAT",
                    "no_telp_pelapor": "087780098226",
                    "keterangan_pelapor": "MOHON PELANGGAN DIKONFIRMASI, PELANGGAN PENDAFTARAN PB (R1MT/900VA)\\nKODE PEMBAYARAN : 5382112141798\\nNO AGENDA : 538219912212207049\\nBP LUNAS PADA TGL (20/12/2022), PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI. PENGADUAN TERKAIT : K5522122700638, K1423013000377",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105477",
                    "waktu_lapor": "01/02/2023 15:37:26",
                    "waktu_response": "01/02/2023 15:43:01",
                    "waktu_recovery": "01/02/2023 17:05:56",
                    "durasi_response_time": 335,
                    "durasi_recovery_time": 4975,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sarni La Djani",
                    "alamat_pelapor": "Kosan Orange Depan SMA 8 Kota Ternate Kamar No W",
                    "no_telp_pelapor": "6285228445819",
                    "keterangan_pelapor": "Meter tidak bisa pengisian Mtoken dan telah pengaduan tgl 31 januari 2023 belum di tangani dengan no pengaduan G3223013100667",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020105478",
                    "waktu_lapor": "01/02/2023 15:37:29",
                    "waktu_response": "01/02/2023 15:52:36",
                    "waktu_recovery": "01/02/2023 16:02:01",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwanda prayoga",
                    "alamat_pelapor": "JL SUMBER AGUNG No.0",
                    "no_telp_pelapor": "6285669786971",
                    "keterangan_pelapor": "kwh meter buram",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105479",
                    "waktu_lapor": "01/02/2023 15:37:31",
                    "waktu_response": "01/02/2023 15:46:40",
                    "waktu_recovery": "01/02/2023 16:03:02",
                    "durasi_response_time": 549,
                    "durasi_recovery_time": 982,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "09012802",
                    "nama_pelapor": "BP SALMAN",
                    "alamat_pelapor": "JL MULYOREJO PERTANIA NO.16 RT.04 RW.01 MUL, MULYOREJO, MULYOREJO, KOTA SURABAYA, JAWA TIMUR",
                    "no_telp_pelapor": "082257776744",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. SUDAH DILAKUKAN REALISASI OLEH PETUGAS DAN PENGAJUAN PROSES MIGRASI (R1 / 1300 VA - R1T / 1300 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 511029922301213462 DAN NO REG 5110217030844, SESUAI INFO PELANGGAN BELUM MENDAPATKAN INFORMASI NO REGISTER UNTUK PEMBAYARAN TAGIHAN SUSULAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020105481",
                    "waktu_lapor": "01/02/2023 15:37:47",
                    "waktu_response": "01/02/2023 15:57:30",
                    "waktu_recovery": "01/02/2023 16:13:26",
                    "durasi_response_time": 1183,
                    "durasi_recovery_time": 956,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUYITNO",
                    "alamat_pelapor": "DN BALONG RT-12 / RW-7 DESA GERIH KEC GERIH KAB NGAWI (DEKAT AGEN BRILINK ) ",
                    "no_telp_pelapor": "085233633127",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14006426291 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. SISA 10 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5423020105482",
                    "waktu_lapor": "01/02/2023 15:37:55",
                    "waktu_response": "01/02/2023 16:24:46",
                    "waktu_recovery": "01/02/2023 16:45:18",
                    "durasi_response_time": 2811,
                    "durasi_recovery_time": 1232,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOH.YUSUF SANI",
                    "alamat_pelapor": "KP CIOMAS No.0 RT.006 RW.01 CIOMAS",
                    "no_telp_pelapor": "6281297425952",
                    "keterangan_pelapor": "Ada Token meteran rumah yang sudah tidak terpakai dikarenakan rumahnya sudah dirobohkan kurang lebih hampir 2 tahun dan sekarang meteran tersebut menempel di belakang rumah kami,mohon segera untuk di tangani agar terhindar dr hal hal yang tidak di inginkan,Terima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020105484",
                    "waktu_lapor": "01/02/2023 15:38:12",
                    "waktu_response": "01/02/2023 15:46:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 513,
                    "durasi_recovery_time": 33925860,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT MEGA AKSES PERSADA",
                    "alamat_pelapor": "JL Jl.RAYA BANJAR INDAH PERMAI RT.57 RW. No No.0 RT.57 RW.",
                    "no_telp_pelapor": "6281228927108",
                    "keterangan_pelapor": "MUTASI_K (G9923020188500:kabel terkelupas) - mohon dicek kabel lvtc dari tiang ada strum...penghuni kena strum\\nmohon segera dicek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020105488",
                    "waktu_lapor": "01/02/2023 15:38:48",
                    "waktu_response": "01/02/2023 15:55:29",
                    "waktu_recovery": "01/02/2023 16:15:24",
                    "durasi_response_time": 1001,
                    "durasi_recovery_time": 1195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukmim",
                    "alamat_pelapor": "DN BEKKAE No. PASELLOREN",
                    "no_telp_pelapor": "6282347670498",
                    "keterangan_pelapor": "gagal masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SENGKANG"
                },
                {
                    "no_laporan": "K5423020105492",
                    "waktu_lapor": "01/02/2023 15:38:57",
                    "waktu_response": "01/02/2023 15:42:43",
                    "waktu_recovery": "01/02/2023 16:23:56",
                    "durasi_response_time": 226,
                    "durasi_recovery_time": 2473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Murni jaya Hia",
                    "alamat_pelapor": "sitelu ewali",
                    "no_telp_pelapor": "6281397223742",
                    "keterangan_pelapor": "padam sebagian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5423020105494",
                    "waktu_lapor": "01/02/2023 15:39:08",
                    "waktu_response": "01/02/2023 15:52:54",
                    "waktu_recovery": "01/02/2023 16:02:06",
                    "durasi_response_time": 826,
                    "durasi_recovery_time": 552,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariyanto",
                    "alamat_pelapor": "JL SUMBER AGUNG METRO K No.0",
                    "no_telp_pelapor": "6283153960367",
                    "keterangan_pelapor": "kWh buram",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105500",
                    "waktu_lapor": "01/02/2023 15:39:29",
                    "waktu_response": "01/02/2023 15:49:25",
                    "waktu_recovery": "01/02/2023 15:51:27",
                    "durasi_response_time": 596,
                    "durasi_recovery_time": 122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kudori",
                    "alamat_pelapor": "JL DS SINUNUKAN 4 BLOK B",
                    "no_telp_pelapor": "628218484886",
                    "keterangan_pelapor": "info tambah daya pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5123020101108",
                    "waktu_lapor": "01/02/2023 15:39:53",
                    "waktu_response": "01/02/2023 15:50:23",
                    "waktu_recovery": "01/02/2023 16:21:24",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 1861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIA LESTARI",
                    "alamat_pelapor": "PR CITRA GRAND CLUSTER YELLOW LEAF BLOK I NO 35 KEL SAMBIROTO KEC TEMBALANG KOTA SEMARANG",
                    "no_telp_pelapor": "08111091803",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PROSES PD TARIF R1T DAYA 1300 VA KE TARIF R1T DAYA 2200 VA  DENGAN NO AGENDA 523030122301260267  DAN NO REGISTER 5230315086198 BP BELUM DILUNASI, PELANGGAN INGIN DI BATALKAN DIKARENAKAN PELANGGAN AKAN MENGAJUKAN PERMOHONAN KE DAYA 3500 VA.  PELANGGAN SUDAH LAPOR DENGAN NO LAPOR K5123013101297 STATUS APKT SELESAI NAMUN BELUM ADA TINDAK LANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5323020100659",
                    "waktu_lapor": "01/02/2023 15:40:06",
                    "waktu_response": "01/02/2023 15:41:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33926152,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD HAMZAH",
                    "alamat_pelapor": "JL H PETIR 3 KP. JURAGANAN NO3 RT-3 / RW-6 KEL GRGOL UTARA KEC KEBAYORAN LAMA JAKSEL ",
                    "no_telp_pelapor": "6285716254608",
                    "keterangan_pelapor": "MUTASI_K (G9923020188503:urgent) - LPB KET GAGAL PTL MENYALA  NO METER 32011431395 SISA KWH 19.02 NO TOKEN 47500949600496475758 DAN 68941540928521220786, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020105505",
                    "waktu_lapor": "01/02/2023 15:40:01",
                    "waktu_response": "01/02/2023 16:20:56",
                    "waktu_recovery": "01/02/2023 21:08:22",
                    "durasi_response_time": 2455,
                    "durasi_recovery_time": 17246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "009603075",
                    "nama_pelapor": "BAPAK DJUNÉT",
                    "alamat_pelapor": "PERUM PONDOK ASRI BLOCK H NO. 8DESA WARUNGDOWO RT 02/ RW 04KECAMATAN POHJENTREK KABUPATEN PASURUANJAWA TIMUR",
                    "no_telp_pelapor": "085108463999",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD BERIKUT MIGRASI (R1 / 450 VA) - (R1T / 900 VA). BERDASARKAN DATA PADA AP2T (KELURAHAN DAN KECAMATAN TIDAK SESUAI). DENGAN NO. KTP PEMILIK 3573020509620003 AN. DJUNET HARSOJO DENGAN STROOM AWAL Rp. 100.000,- PEMOHON MENGAKU SEBAGAI BANGUNAN",
                    "media": "Email",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020105508",
                    "waktu_lapor": "01/02/2023 15:40:28",
                    "waktu_response": "01/02/2023 15:42:38",
                    "waktu_recovery": "01/02/2023 17:56:56",
                    "durasi_response_time": 130,
                    "durasi_recovery_time": 8058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL LATSITARDA No. 0  RT 0 RW 0, KAMBU, KAMBU, KOTA KENDARI, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082246792795",
                    "keterangan_pelapor": "TGL 07/11/2022 PROSES PB (R1MT / 900 VA) MELALUI LOKET PLN DENGAN KODE BOOKING 8875540003980804. TGL 07/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN. TERKAIT K5223011701360",
                    "media": "Email",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020105510",
                    "waktu_lapor": "01/02/2023 15:40:40",
                    "waktu_response": "01/02/2023 15:48:09",
                    "waktu_recovery": "01/02/2023 17:08:12",
                    "durasi_response_time": 449,
                    "durasi_recovery_time": 4803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002274653",
                    "nama_pelapor": "MARLIYANTO",
                    "alamat_pelapor": "PERMATA DEPOK MIRAH 2 L17 NO.4, PONDOK JAYA, CIPAYUNG DEPOK JAWA - BARAT 16438",
                    "no_telp_pelapor": "081210355107",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER APP  DIKARENAKAN RENOVASI RUMAH DENGAN NO. KTP PEMILIK 3276013006770011 AN. MARLIYANTO  PEMOHON MENGAKU SEBAGAI PEMILIK TERKAIT PENGAJUAN TERSEBUT MOHON PELANGGAN DAPAT DIHUBUNGI",
                    "media": "Email",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020105517",
                    "waktu_lapor": "01/02/2023 15:41:13",
                    "waktu_response": "01/02/2023 15:43:22",
                    "waktu_recovery": "01/02/2023 15:46:26",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "KK SERPONG TERRACE BLK F9 No.8 SERPONG",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105520",
                    "waktu_lapor": "01/02/2023 15:41:35",
                    "waktu_response": "01/02/2023 15:43:35",
                    "waktu_recovery": "01/02/2023 15:46:13",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "KK PURI HARMONI 2 BLOK-K NO. 12 No.0 LEGOK",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105522",
                    "waktu_lapor": "01/02/2023 15:41:52",
                    "waktu_response": "01/02/2023 15:44:06",
                    "waktu_recovery": "01/02/2023 16:30:21",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 2775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HIMAWAN ",
                    "alamat_pelapor": "JL SALAK RAYA NO 17 RT08/05 KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN JAKBAR",
                    "no_telp_pelapor": "0215804731",
                    "keterangan_pelapor": "LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA K5423020102908  MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 30/01/23 DIKENAKAN PEMUTUSAN UNTUK IDPEL 541102105923 A/N THOMAS SERANTAK. TERKAIT TUNGGAKAN REK DES 22. SESUAI INFO PELANGGAN IDPEL TSB TELAH DI AJUKAN BERHENTI BERLANGGANAN SEJAK 5 TAHUN YANG LALU, DAN DILOKASI HANYA TERPASANG 1 APP DENGAN IDPEL 541102105931 A/N LILIANA RUSLIM, DAN MENGGUNAKAN LAYANAN PRABAYAR, SESUAI INFO PELANGGAN DIKENAKAN PEMUTUSAN. PELANGGAN INFOKAN MENDUGA YANG MENUNGGAK ATAS NAMA THOMAS SERANTAK",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105523",
                    "waktu_lapor": "01/02/2023 15:41:52",
                    "waktu_response": "01/02/2023 16:29:17",
                    "waktu_recovery": "01/02/2023 18:00:26",
                    "durasi_response_time": 2845,
                    "durasi_recovery_time": 5469,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01104562887",
                    "nama_pelapor": "IBU NISA",
                    "alamat_pelapor": "PR BUMI CITRA LESTARI JL PENGASINAN RAYA BL I6 O 1  KEL PENGASINAN  KEC SAWANGAN DEPOK ACUAN :  GERBANG BCL ",
                    "no_telp_pelapor": "089630270794",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PINDAH APP  DIKARENAKAN ADA RENOVASI IDPEL : 538731982682 .  PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020105526",
                    "waktu_lapor": "01/02/2023 15:41:54",
                    "waktu_response": "01/02/2023 15:43:44",
                    "waktu_recovery": "01/02/2023 15:46:34",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "PR GOLDEN STONE CLUSTER DIAMOND BLOK B No.6 DKH PINANG",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105528",
                    "waktu_lapor": "01/02/2023 15:42:19",
                    "waktu_response": "01/02/2023 15:43:54",
                    "waktu_recovery": "01/02/2023 15:46:48",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/30",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105530",
                    "waktu_lapor": "01/02/2023 15:42:32",
                    "waktu_response": "01/02/2023 15:49:51",
                    "waktu_recovery": "01/02/2023 15:59:23",
                    "durasi_response_time": 439,
                    "durasi_recovery_time": 572,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hurnaedy",
                    "alamat_pelapor": "DN SERIJATA RT. RW. PERIAN",
                    "no_telp_pelapor": "6287755904375",
                    "keterangan_pelapor": "Tidak bisa diisi pulsa ,,tertulis REJECT, mohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020105531",
                    "waktu_lapor": "01/02/2023 15:42:36",
                    "waktu_response": "01/02/2023 15:55:49",
                    "waktu_recovery": "01/02/2023 16:11:17",
                    "durasi_response_time": 793,
                    "durasi_recovery_time": 928,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mar Tono",
                    "alamat_pelapor": "DN GENTONG No. RT.2 RW.3 PASREPAN K",
                    "no_telp_pelapor": "6281358511084",
                    "keterangan_pelapor": "tidak bisa di isi pulsa muncul tulisan gagal udah di coba beberapa kali tetap muncul tulisan gagal sedangkan token yang di beli di cek udah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020105532",
                    "waktu_lapor": "01/02/2023 15:42:39",
                    "waktu_response": "01/02/2023 15:48:25",
                    "waktu_recovery": "01/02/2023 16:43:40",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 3315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FERRY GUNADI",
                    "alamat_pelapor": "JL PUYUH DALAM No.5 RT.006 RW.09 SDG SERANG",
                    "no_telp_pelapor": "62895804805090",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020105536",
                    "waktu_lapor": "01/02/2023 15:42:58",
                    "waktu_response": "01/02/2023 15:53:10",
                    "waktu_recovery": "01/02/2023 16:01:56",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariyanto",
                    "alamat_pelapor": "JL SUMBER AGUNG METRO K No.0",
                    "no_telp_pelapor": "6283153960367",
                    "keterangan_pelapor": "kWh minta diganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105541",
                    "waktu_lapor": "01/02/2023 15:43:38",
                    "waktu_response": "01/02/2023 15:50:01",
                    "waktu_recovery": "01/02/2023 16:15:23",
                    "durasi_response_time": 383,
                    "durasi_recovery_time": 1522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SLAMET ",
                    "alamat_pelapor": "GG GAYA NO 32 RT-9 / RW-1 KEL PASAR MINGGU KEC PASAR MINGGU KOTA JAKARTA SELATAN ACUAN : BELAKANG TERMINAL ISMA LAUNDRY",
                    "no_telp_pelapor": "082122517212",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH TIDAK BERKURANG) SEJAK 1 MINGGU YANG LALU. ID METER 14205750681. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105547",
                    "waktu_lapor": "01/02/2023 15:44:02",
                    "waktu_response": "01/02/2023 15:52:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 521,
                    "durasi_recovery_time": 33925502,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Shiddiq Multazam",
                    "alamat_pelapor": "JL TM. PAHLAWAN No. DS. PEUNIT",
                    "no_telp_pelapor": "6282272236400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188501:kabel lepas dari fixed) - kabel terlalu rendah berbahaya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020105549",
                    "waktu_lapor": "01/02/2023 15:44:11",
                    "waktu_response": "01/02/2023 15:52:21",
                    "waktu_recovery": "01/02/2023 16:02:10",
                    "durasi_response_time": 490,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwanda prayoga",
                    "alamat_pelapor": "JL SUMBER AGUNG No.0",
                    "no_telp_pelapor": "6285669786971",
                    "keterangan_pelapor": "kwh meter minta di ganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105551",
                    "waktu_lapor": "01/02/2023 15:44:16",
                    "waktu_response": "01/02/2023 15:46:03",
                    "waktu_recovery": "01/02/2023 16:37:03",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 3060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bambang Irawan",
                    "alamat_pelapor": "JL UTAMA No.5 RT.2 RW.6",
                    "no_telp_pelapor": "6281284420000",
                    "keterangan_pelapor": "Pembayaran Tagihan tidak sesuai dengan SWACAM yang saya ambil. Pemakaian saya 56 KWH... tagihan 80 ribuan... mendadak bengkak jadi 100 ribuan... mohon ditinjau ulang...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020105556",
                    "waktu_lapor": "01/02/2023 15:44:34",
                    "waktu_response": "01/02/2023 15:49:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 279,
                    "durasi_recovery_time": 33925712,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mollina Kenanga Haphsari",
                    "alamat_pelapor": "JL JOKO No.945 BKT LAMA",
                    "no_telp_pelapor": "6282281844925",
                    "keterangan_pelapor": "MUTASI_K (G9923020188575:gangguan rumah) - listrik saya udah 15 menit ga stabil, hidup mati, bener bener bisa mengancam peralatan elektronik saya nih. solusinya tolong dicarikan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020105565",
                    "waktu_lapor": "01/02/2023 15:45:10",
                    "waktu_response": "01/02/2023 16:42:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3433,
                    "durasi_recovery_time": 33922522,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ikhsan Pasinringi",
                    "alamat_pelapor": "JL DG TATA I NO No.0",
                    "no_telp_pelapor": "6281524549494",
                    "keterangan_pelapor": "MUTASI_K (G9923020188631:padam) - 10 - 15 Menit Mati dari KwH nya. terjadi saat ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020105566",
                    "waktu_lapor": "01/02/2023 15:45:19",
                    "waktu_response": "01/02/2023 15:48:34",
                    "waktu_recovery": "01/02/2023 15:53:22",
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000798556",
                    "nama_pelapor": "IBU APRIL",
                    "alamat_pelapor": "JL TITIRAN DALAM I NO 86 RT 02 RW 03  KEL SADANG SERANG KEC COBLONG KOTA BANDUNG ACUAN LOKASI DEKAT MINIMARKET INDOMARET ",
                    "no_telp_pelapor": "089608910976",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN. DENGAN NO TOKEN 25474681876903913984\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020105567",
                    "waktu_lapor": "01/02/2023 15:45:15",
                    "waktu_response": "01/02/2023 15:51:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 33925589,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Junaidi kalem Junaidi kalem",
                    "alamat_pelapor": "kateng",
                    "no_telp_pelapor": "6287863543163",
                    "keterangan_pelapor": "MUTASI_K (G9923020188499:penanganan gangguan) - kwh periksa 14399131862",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020105568",
                    "waktu_lapor": "01/02/2023 15:45:15",
                    "waktu_response": "01/02/2023 15:51:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 33925585,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sigit Adi Cahyono",
                    "alamat_pelapor": "JL WISNU No.0 PEKUTATAN",
                    "no_telp_pelapor": "6287851313175",
                    "keterangan_pelapor": "MUTASI_K (G9923020188498:gangguan teknis) - Phase R dan T Drop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NEGARA"
                },
                {
                    "no_laporan": "K5423020105573",
                    "waktu_lapor": "01/02/2023 15:45:34",
                    "waktu_response": "01/02/2023 16:05:52",
                    "waktu_recovery": "01/02/2023 16:15:41",
                    "durasi_response_time": 1218,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nazarudin nazar",
                    "alamat_pelapor": "jln uwe salura",
                    "no_telp_pelapor": "6285395468084",
                    "keterangan_pelapor": "tdk bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020105574",
                    "waktu_lapor": "01/02/2023 15:45:44",
                    "waktu_response": "01/02/2023 15:52:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 395,
                    "durasi_recovery_time": 33925526,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "MUTASI_K (G9923020188519:Mohon bantuannya) - isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020105575",
                    "waktu_lapor": "01/02/2023 15:45:45",
                    "waktu_response": "01/02/2023 15:57:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 695,
                    "durasi_recovery_time": 33925225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001315412",
                    "nama_pelapor": "FABIOLA / fabiolaaaaaaaac",
                    "alamat_pelapor": "DSN. KUPANG RT/RW 002/002, DS. TEBEL, KEC. BARENG, KAB. JOMBANG",
                    "no_telp_pelapor": "085704029438",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEBRUARI 2023) = 10692, ST APP PADA ACMT = 10687. REK (BELUM DILUNASI). (PERSIL DIHUNI, BERPAGAR TIDAK TERKUNCI, LETAK KWH MUDAH DIJANGKAU DAN PETUGAS KADANG-KADANG ADA YANG CEK. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Twitter",
                    "nama_ulp": "ULP NGORO"
                },
                {
                    "no_laporan": "K5323020100663",
                    "waktu_lapor": "01/02/2023 15:45:48",
                    "waktu_response": "01/02/2023 15:46:35",
                    "waktu_recovery": "01/02/2023 15:57:37",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01115693697",
                    "nama_pelapor": "IBU NINA TANJUNG",
                    "alamat_pelapor": "JL REBANA NO 6 RT-3 / RW-3 KEL TURANGGA KEC LENGKONG KOTA BANDUNG",
                    "no_telp_pelapor": "082216623450",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43. NO TOKEN 29219839053364290322. KONDISI PTL MENYALA. SISA STROOM 230.13 KWH NO METER 01115693697",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5523020100654",
                    "waktu_lapor": "01/02/2023 15:46:17",
                    "waktu_response": "01/02/2023 15:48:37",
                    "waktu_recovery": "01/02/2023 15:52:40",
                    "durasi_response_time": 140,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01121310062",
                    "nama_pelapor": "IBU HIDAYATI",
                    "alamat_pelapor": "DS DSN LENDANG BAGIK ",
                    "no_telp_pelapor": "081907225639",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.64\\nNO TOKEN 1009 2490 6174 3364 1627 DAN 4883 8414 6802 0294 4807",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020105579",
                    "waktu_lapor": "01/02/2023 15:46:18",
                    "waktu_response": "01/02/2023 16:11:16",
                    "waktu_recovery": "01/02/2023 17:07:57",
                    "durasi_response_time": 1498,
                    "durasi_recovery_time": 3401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "pemasangan bary",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020105581",
                    "waktu_lapor": "01/02/2023 15:46:25",
                    "waktu_response": "01/02/2023 15:51:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 278,
                    "durasi_recovery_time": 33925602,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Husni Mubarok",
                    "alamat_pelapor": "DN GUWA No. RT.1 RW.3",
                    "no_telp_pelapor": "6282337756849",
                    "keterangan_pelapor": "MUTASI_K (G9923020188496:periksa) - di khw meter ada tulisan PERIKSA\\nMINTA SOLUSI\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020105589",
                    "waktu_lapor": "01/02/2023 15:47:10",
                    "waktu_response": "01/02/2023 15:47:57",
                    "waktu_recovery": "01/02/2023 15:50:37",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SALIKAH",
                    "alamat_pelapor": "bolang ",
                    "no_telp_pelapor": "6283165494642",
                    "keterangan_pelapor": "kwhnya rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020105591",
                    "waktu_lapor": "01/02/2023 15:47:10",
                    "waktu_response": "01/02/2023 15:50:15",
                    "waktu_recovery": "01/02/2023 16:15:30",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 1515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REWIN",
                    "alamat_pelapor": "JL JATI PADANG GG MASJID AL RIDWAN 3 NO 88C RT-3 / RW-6 KEL JATI PADANG KEC PASAR MINGGU JAKSEL ",
                    "no_telp_pelapor": "081380643028",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 1/2/23 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER 14006641543 DAN PADA STATUS P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5523020100656",
                    "waktu_lapor": "01/02/2023 15:47:56",
                    "waktu_response": "01/02/2023 15:48:23",
                    "waktu_recovery": "01/02/2023 16:55:51",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 4048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAWAN",
                    "alamat_pelapor": "JL PR CLUS BANYAN VILLE BLK.H10 NO.01 KEL SERPONG KEC SERPONG KOTA TANGSEL. LOKASI : ",
                    "no_telp_pelapor": "62816842855",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 1.57\\nNO TOKEN : 0339 7898 7838 0701 3378.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105595",
                    "waktu_lapor": "01/02/2023 15:47:53",
                    "waktu_response": "01/02/2023 16:46:45",
                    "waktu_recovery": "01/02/2023 19:09:49",
                    "durasi_response_time": 3532,
                    "durasi_recovery_time": 8584,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "meidiana",
                    "alamat_pelapor": "JL SMU NEG 19 15 ULU",
                    "no_telp_pelapor": "6283157739688",
                    "keterangan_pelapor": "gagal masukin token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020105598",
                    "waktu_lapor": "01/02/2023 15:48:01",
                    "waktu_response": "01/02/2023 15:48:35",
                    "waktu_recovery": "01/02/2023 15:50:11",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "PR GRIYA DAMAI CIATER No.04",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105599",
                    "waktu_lapor": "01/02/2023 15:48:09",
                    "waktu_response": "01/02/2023 17:13:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5096,
                    "durasi_recovery_time": 33920680,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilyas Riskiyanto As Ari",
                    "alamat_pelapor": "JL KENANGA No.- RT.2 RW.2 PATOKAN",
                    "no_telp_pelapor": "62859180412718",
                    "keterangan_pelapor": "MUTASI_K (G9923020188572:cek) - Tidak bisa Isi token, jika di isi ada tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5423020105601",
                    "waktu_lapor": "01/02/2023 15:48:19",
                    "waktu_response": "01/02/2023 15:48:49",
                    "waktu_recovery": "01/02/2023 15:51:16",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/31",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105602",
                    "waktu_lapor": "01/02/2023 15:48:30",
                    "waktu_response": "01/02/2023 16:14:03",
                    "waktu_recovery": "01/02/2023 18:23:33",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 7770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUTRI",
                    "alamat_pelapor": "PR DUTA GARDEN BLOK H NO 19 JL HUSEIN SASTRANEGARA KEL JURUMUDI KEC BENDA KOTA TANGERANG (ACUAN LOKASI: SEBELAH KAFE KONGJI)",
                    "no_telp_pelapor": "085156941028",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN TGL 01/02/23  DILAKUKAN PERGANTIAN APP DIKARENAKAN RUSAK DENGAN NO METER 32203921310 MENJADI NO METER 45103511569 NAMUN YBS MEMPUNYAI NO TOKEN YG BELUM DI INPUT KE  APP METER LAMA SEBESAR RP 500.000 1  KALI PEMBELIAN DGN NO TOKEN 5852 5797 0419 9921 4870.YBS MENGINGINKAN DIKONVERSI PADA NO METER BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105607",
                    "waktu_lapor": "01/02/2023 15:48:39",
                    "waktu_response": "01/02/2023 15:49:11",
                    "waktu_recovery": "01/02/2023 15:51:23",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "KK CLUSTER COSTA RICA E11 No.9 SERPONG",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100657",
                    "waktu_lapor": "01/02/2023 15:48:58",
                    "waktu_response": "01/02/2023 16:34:48",
                    "waktu_recovery": "01/02/2023 16:36:38",
                    "durasi_response_time": 2750,
                    "durasi_recovery_time": 110,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86006816200",
                    "nama_pelapor": "BP RIDO ",
                    "alamat_pelapor": "DN BETEK BARAT RT 1 RW 1 DS BETEK KEC MOJOAGUNG KAB JOMBANG \\nLOKASI: DEKAT MASJID",
                    "no_telp_pelapor": "085669603063",
                    "keterangan_pelapor": "TGL 28/10/2022 PENANGANAN GANGGUAN PTL PADAM NYALA (900VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG (APP METER DICABUT). NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5322102802042. PELANGGAN DIBERIKAN SURAT BERITA ACARA. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MOJOAGUNG"
                },
                {
                    "no_laporan": "K5423020105609",
                    "waktu_lapor": "01/02/2023 15:48:59",
                    "waktu_response": "01/02/2023 15:49:22",
                    "waktu_recovery": "01/02/2023 15:51:30",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "KK PREMIER MANSION KAV M PDJ No.8 SRP",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105611",
                    "waktu_lapor": "01/02/2023 15:49:04",
                    "waktu_response": "01/02/2023 15:58:28",
                    "waktu_recovery": "02/02/2023 00:19:20",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 30052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedy setiawan",
                    "alamat_pelapor": "DS TL KELAPA No.4 KARYA BARU",
                    "no_telp_pelapor": "628973873871",
                    "keterangan_pelapor": "meteran listrik mati ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5323020100666",
                    "waktu_lapor": "01/02/2023 15:49:07",
                    "waktu_response": "01/02/2023 15:49:52",
                    "waktu_recovery": "01/02/2023 16:29:17",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 2365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000083413",
                    "nama_pelapor": "BPK ERIK",
                    "alamat_pelapor": "KK KEMANG PRATAMA REGENCY JL KUMALA 2 BLOK M NO.26 KEL BOJONG RAWA LUMBU KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "081210001835",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN UNTUK KONFIRMASI ALASAN MENGAPA TAGIHAN SUSULAN KOMPENSASI UJL RP.388.640 DI NO REGISTERNYA 5374170008713 BARU DITAGIHAN SEMENTARA YBS SUDAH MENGGUNAKAN PRABAYAR SUDAH HAMPIR 2 TAHUN. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020105615",
                    "waktu_lapor": "01/02/2023 15:49:43",
                    "waktu_response": "01/02/2023 15:59:29",
                    "waktu_recovery": "01/02/2023 16:15:39",
                    "durasi_response_time": 586,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NATALIA ",
                    "alamat_pelapor": "PR RESIDENCE JL PANCORAN TIMUR RAYA NO.32A KEL PANCORAN KEC PANCORAN JAKSEL DEKAT ALFAMART",
                    "no_telp_pelapor": "081281099200",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 06/01/23, DILAKUKAN PENANGANAN APP RUSAK OLEH PETUGAS GANGGUAN DENGAN CARA DI SAMBUNG LANGSUNG DI APP. PELANGGAN DIBERIKAN BERITA ACARA NO LG:005281 MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 06/01/23, DILAKUKAN PENANGANAN APP RUSAK OLEH PETUGAS GANGGUAN DENGAN CARA DI SAMBUNG LANGSUNG DI APP. PELANGGAN DIBERIKAN BERITA ACARA NO LG:005281",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105616",
                    "waktu_lapor": "01/02/2023 15:49:40",
                    "waktu_response": "01/02/2023 15:55:08",
                    "waktu_recovery": "01/02/2023 16:33:08",
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 2280,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldi Satrianugraha",
                    "alamat_pelapor": "JL- KP SIMPUR TEGAL NO 86 RT 01/01 KEL CIANTRA KEC CIKARANG SELATAN KAB BEKASI JABAR // DEKAT TOKO JARI ",
                    "no_telp_pelapor": "6283105151189",
                    "keterangan_pelapor": "token sayah kenaph terblokir ya pak // MOHON BANTUAN DAN PENYELESAIAN TGL 01/02/2023 PELANGGAN DENGAN ID METER : 86003607644 TIDAK DAPAT MELAKUKAN TRANSAKSI PEMBELIAN TOKEN. DATA PADA P2APST BLOCKING PEMBELIAN NAMUN TIDAK TERDAPAT NO REG PEMBAYARANNYA. PTL TIDAK PADAM SISA 258 KWH.LAPOR KEMBALI TGL 01/02/2023 16:19 CC.54.MEGAWATI ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105618",
                    "waktu_lapor": "01/02/2023 15:50:16",
                    "waktu_response": "01/02/2023 15:55:57",
                    "waktu_recovery": "01/02/2023 20:14:34",
                    "durasi_response_time": 341,
                    "durasi_recovery_time": 15517,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DEDEH ",
                    "alamat_pelapor": "JL PEMUDA ASLI I NO 77B RT-3 / RW-3 KEL RAWA MANGUN KEC PULOGADUNG, JAKARTA TIMUR. ACUAN : DEPAN UNJ",
                    "no_telp_pelapor": "0214754974",
                    "keterangan_pelapor": "MOHON PERIKSA APP, ANGKA REGISTER APP TIDAK BEROPERASI SEJAK TGL 27/01/23 (SESUAI INFO PETUGAS YANG DATANG KE LOKASI).",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105620",
                    "waktu_lapor": "01/02/2023 15:50:34",
                    "waktu_response": "01/02/2023 16:57:36",
                    "waktu_recovery": "01/02/2023 17:08:29",
                    "durasi_response_time": 4022,
                    "durasi_recovery_time": 653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aziza Putri hrp",
                    "alamat_pelapor": "jln.Raya Mandailing km 18 kel.pintupadang 2 kec.Batang Angkola kab.Tapanuli selatan prov.Sumatra utara ( Posisi rumah : di depan jln raya adaToko obat Aziza gabena )",
                    "no_telp_pelapor": "6283103715170",
                    "keterangan_pelapor": "Selamat siang bpk/ibu\\nMohon untuk pengaduan pemindahan tiang listrik karena berada tepat di depan rumah kami juga menghalangi jalan masuk ke rumah kami dan kami punya anak balita saya takut nanti di pegangin traponya soalnya tiang listrik nya tegangan tinggi dan rencana mau membangun tempat usaha di depan rumah ini\\nTerimakasih \\nmohon bantuannya bpk/ibu ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020105624",
                    "waktu_lapor": "01/02/2023 15:50:56",
                    "waktu_response": "01/02/2023 16:46:01",
                    "waktu_recovery": "02/02/2023 07:34:24",
                    "durasi_response_time": 3305,
                    "durasi_recovery_time": 53303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risal Daengunyil",
                    "alamat_pelapor": "Jl. Baji Minasa No.8",
                    "no_telp_pelapor": "6287839121474",
                    "keterangan_pelapor": "mauka isi pulsa na tidak bisa di temukan idpl nya.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020105625",
                    "waktu_lapor": "01/02/2023 15:51:18",
                    "waktu_response": "01/02/2023 16:00:51",
                    "waktu_recovery": "01/02/2023 17:05:45",
                    "durasi_response_time": 573,
                    "durasi_recovery_time": 3894,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUROTO",
                    "alamat_pelapor": "JL NAROGONG DN PASIRANGIN GRIYA ALAM SENTOSA RT0/0 NO 0 KEL CILENGSI KEC BOGOR KOTA BOGOR BLOK I ACUAN LOKASI SEBELAH MASJID MIFTAHUL JANAH ",
                    "no_telp_pelapor": "082111800808",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 6051.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020105631",
                    "waktu_lapor": "01/02/2023 15:51:29",
                    "waktu_response": "01/02/2023 16:17:57",
                    "waktu_recovery": "01/02/2023 18:55:17",
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 9440,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YELI",
                    "alamat_pelapor": "JALAN EMERALD NO 18 PERUMAHAN PINDOK PERMATA SUCI MANYAR ,GRESIK,JAWA TIMUR",
                    "no_telp_pelapor": "081230607704",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 291. ",
                    "media": "Email",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020105636",
                    "waktu_lapor": "01/02/2023 15:52:54",
                    "waktu_response": "01/02/2023 15:55:20",
                    "waktu_recovery": "01/02/2023 16:51:34",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 3374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wandy Muchtar",
                    "alamat_pelapor": "kp Simpur RT O1/01 ",
                    "no_telp_pelapor": "6281364675601",
                    "keterangan_pelapor": "tak bisa masukan pulsa listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105637",
                    "waktu_lapor": "01/02/2023 15:52:54",
                    "waktu_response": "01/02/2023 15:55:57",
                    "waktu_recovery": "01/02/2023 16:11:11",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 914,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sis Bolo",
                    "alamat_pelapor": "DN TEGAL ANYAR No. RT.001 RW.01 PUSPO",
                    "no_telp_pelapor": "6282334729212",
                    "keterangan_pelapor": "meter hidup gak ada strum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020105639",
                    "waktu_lapor": "01/02/2023 15:53:02",
                    "waktu_response": "01/02/2023 17:06:14",
                    "waktu_recovery": "01/02/2023 17:17:20",
                    "durasi_response_time": 4392,
                    "durasi_recovery_time": 666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001055419",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "KP KUKUSAN  RT 2/1 JL RAWA PULE  I NO 7A KEL KUKUSAN KEC BEJI KOTA DEPOK  SETEMPAT PONDOK NIKO ",
                    "no_telp_pelapor": "02122113586",
                    "keterangan_pelapor": "TGL  1/2/23   TUNGGAKAN REK  JANUARI 23 DAN REKENING BERJELAN FEBRUARI 23  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG HARI INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020105648",
                    "waktu_lapor": "01/02/2023 15:54:23",
                    "waktu_response": "01/02/2023 16:09:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 885,
                    "durasi_recovery_time": 33924517,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "eni sumaryati",
                    "alamat_pelapor": "Bendorejo",
                    "no_telp_pelapor": "628174955925",
                    "keterangan_pelapor": "MUTASI_K (G9923020188518:ditindaklanjuti ) - sudah membeli pulsa listrik via ATM BRI, sudah keluar no token dimasukan gagal terus padahal sudah mengisi token dengan benar, listrik tidak mengisi, mohon solusinya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020105649",
                    "waktu_lapor": "01/02/2023 15:54:26",
                    "waktu_response": "01/02/2023 15:54:52",
                    "waktu_recovery": "01/02/2023 16:09:48",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "PR ALLOGIO BLK.B/18 HD SERPO No.",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105650",
                    "waktu_lapor": "01/02/2023 15:54:27",
                    "waktu_response": "01/02/2023 15:55:11",
                    "waktu_recovery": "01/02/2023 16:25:17",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 1806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "33452",
                    "nama_pelapor": "BP BEKTI  ",
                    "alamat_pelapor": "ANITA SALON JL CBD J NO.02  BINTARO SEKTOR 9 KEL PONDOK AREN KEC PONDOK PUCUNG",
                    "no_telp_pelapor": "02174864476",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI .PTL MINTA SEGERA DISAMBUNG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020105652",
                    "waktu_lapor": "01/02/2023 15:54:44",
                    "waktu_response": "01/02/2023 15:55:03",
                    "waktu_recovery": "01/02/2023 16:10:04",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/37",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105654",
                    "waktu_lapor": "01/02/2023 15:54:53",
                    "waktu_response": "01/02/2023 16:01:57",
                    "waktu_recovery": "01/02/2023 16:13:49",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ihsan",
                    "alamat_pelapor": "Ps. Panjang",
                    "no_telp_pelapor": "6281285603204",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERKAIT PERMOHONAN PASANG BARU YANG MANA TELAH DILAKUKAN PEMBAYARAN PADA TANGGAL 17 JANUARI 2023 DENGAN NO REGISTRASI 1155012014305 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MOHON AGAR SEGERA DITINDAK LANJUTI UNTUK DILAKUKAN CETAK PERINTAH KERJA TERIMA KASIH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBULUSSALAM"
                },
                {
                    "no_laporan": "K5423020105656",
                    "waktu_lapor": "01/02/2023 15:55:01",
                    "waktu_response": "01/02/2023 15:55:20",
                    "waktu_recovery": "01/02/2023 16:10:32",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "KK BSD BLK D1 NO 21 SEK 12-2 No.0 RT.0 RW.0 SERPONG",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105659",
                    "waktu_lapor": "01/02/2023 15:55:20",
                    "waktu_response": "01/02/2023 15:55:42",
                    "waktu_recovery": "01/02/2023 16:10:40",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "KP PINANG RT 02/02 PINANG No.0",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100660",
                    "waktu_lapor": "01/02/2023 15:55:31",
                    "waktu_response": "01/02/2023 16:12:03",
                    "waktu_recovery": "01/02/2023 16:43:43",
                    "durasi_response_time": 992,
                    "durasi_recovery_time": 1900,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAKIH",
                    "alamat_pelapor": "JL SWANTARA   NO.3  RT-9 / RW-5 KEL JATIASIH KEC JATIRAKSA KOTA BEKASI RUMAH WARNA ORANGE DPN RUMAH NO 120",
                    "no_telp_pelapor": "6281574666778",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100817, PELANGGAN INFOKAN TGL 01/02/2023 ADA 2 PETUGAS DATANG BONGKAR RAMPUNG APP BAHWA ADA KESALAHAN P2TL AN PETUGAS ALI DAN FEBRIAN (DIBERIKAN KARTU BIRU). KEMUDIAN ADA 2 PETUGAS DATANG LAGI BAHWA PELANGGAN HARUS MEMBAYAR DENDA DENGAN PENAWARAN CALO NOMINAL DENDA LEBIH KECIL.\\n\\nPELANGGAN MEMINTA UNTUK DIKONFRIMASI KARENA MERASA TIDAK MELAKUKAN P2TL DAN KEBENARAN PETUGAS TERSEBUT. KONDISI PTL DISAMBUNG LANGSUNG\\nPLG TLH DI ARAHKAN KE UNIT PLG MNGHBNG KMBLCC.32.SUPARMAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105662",
                    "waktu_lapor": "01/02/2023 15:55:46",
                    "waktu_response": "01/02/2023 16:00:54",
                    "waktu_recovery": "01/02/2023 16:09:09",
                    "durasi_response_time": 308,
                    "durasi_recovery_time": 495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NENGSIH",
                    "alamat_pelapor": "JL TREMBESI BLOK D3 NO 518 KEMAYORAN KEL PADEMANGAN TIMUR KEC PADEMANGAN JAKARTA UTARA  . SETEMPAT RUKO SOHO",
                    "no_telp_pelapor": "02154213854",
                    "keterangan_pelapor": "TGL 27/01/23  TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI VIA M-BANKING BCA. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105663",
                    "waktu_lapor": "01/02/2023 15:55:49",
                    "waktu_response": "01/02/2023 16:04:23",
                    "waktu_recovery": "01/02/2023 16:27:27",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 1384,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INES",
                    "alamat_pelapor": "JL WR SUPRATMAN KP SETU RT 02 RW 01 DS LUBANGBUAYA SETU KAB BEKASI  PROV JAWA BARAT ACUAN LOKASI DEKAT -",
                    "no_telp_pelapor": "02122292676",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN APP TERTERA GAGAL SISA 45.87 KWH   ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020105667",
                    "waktu_lapor": "01/02/2023 15:56:22",
                    "waktu_response": "01/02/2023 15:59:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 33925123,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "5671",
                    "nama_pelapor": "BP KHAIRUL",
                    "alamat_pelapor": "KAV PTB DKI BL B10 NO 10 RT 007/04 KEL PONDOK KELAPA KEC DUREN SAWIT JAKTIM",
                    "no_telp_pelapor": "081385245562",
                    "keterangan_pelapor": "MUTASI_K (G9923020188511:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. ID METER 32168997719 (  PTL TIDAK PADAM ) SISA 151 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105668",
                    "waktu_lapor": "01/02/2023 15:56:25",
                    "waktu_response": "01/02/2023 16:14:17",
                    "waktu_recovery": "01/02/2023 17:14:49",
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 3632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RAHMAT",
                    "alamat_pelapor": "PER CITRA GARDEN BLOK A12 NO 16 KEL KALIDERES KEC KALIDERES JAKBAR",
                    "no_telp_pelapor": "081219603417",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PD MEALUI PLN MOBILE (R2 / 3500 VA - R2 / 4400) DENGAN NO KTP PEMILIK 3173062003790016 / AGUNG SAPUTRA. NAMUN DATA PADA AP2T ID PEL MASIH DALAM PERMOHONAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105674",
                    "waktu_lapor": "01/02/2023 15:56:58",
                    "waktu_response": "01/02/2023 16:07:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 649,
                    "durasi_recovery_time": 33924598,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wero suhara",
                    "alamat_pelapor": "Perum taman luragung lestari blok E no. 13",
                    "no_telp_pelapor": "6287729691599",
                    "keterangan_pelapor": "MUTASI_K (G9923020188523:Gagal input Token ) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUNINGAN"
                },
                {
                    "no_laporan": "K5423020105683",
                    "waktu_lapor": "01/02/2023 15:58:05",
                    "waktu_response": "01/02/2023 16:14:28",
                    "waktu_recovery": "01/02/2023 18:53:48",
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 9560,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRISNA ",
                    "alamat_pelapor": "JL H DJAIRI RT-4 / RW-2 KEL. RAWA BUAYA KEC. CENGKARENG JAKARTA BARAT  // DEKAT GUDANG AQUA",
                    "no_telp_pelapor": "02123588000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN KETERANGAN GAGAL, KONDISI PTL MENYALA SISA 1800 KWH, NO TOKEN 3316 8011 6497 5341 9441",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105684",
                    "waktu_lapor": "01/02/2023 15:58:05",
                    "waktu_response": "01/02/2023 16:04:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 367,
                    "durasi_recovery_time": 33924813,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri suryani",
                    "alamat_pelapor": "jln Andalas no 3 rt 02 rw 01 Singotrunan Banyuwangi",
                    "no_telp_pelapor": "6281358404890",
                    "keterangan_pelapor": "MUTASI_K (G9923020491239:cek) - Mohon pemindahan kwh meter ,karena rumah kami sudah terpisah disebelahnya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020105691",
                    "waktu_lapor": "01/02/2023 15:59:02",
                    "waktu_response": "01/02/2023 16:06:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 459,
                    "durasi_recovery_time": 33924664,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M Riza Firdaus",
                    "alamat_pelapor": "SECANG",
                    "no_telp_pelapor": "6285330157926",
                    "keterangan_pelapor": "MUTASI_K (G9923020188550:cek) - Lampu redup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020105701",
                    "waktu_lapor": "01/02/2023 15:59:51",
                    "waktu_response": "01/02/2023 16:04:15",
                    "waktu_recovery": "01/02/2023 16:11:15",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR GRIYA UTAMA SERPONG BLK B No.11 PD JAGUNG",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105702",
                    "waktu_lapor": "01/02/2023 15:59:55",
                    "waktu_response": "01/02/2023 16:40:31",
                    "waktu_recovery": "02/02/2023 00:04:28",
                    "durasi_response_time": 2436,
                    "durasi_recovery_time": 26637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "faradiah hayati",
                    "alamat_pelapor": "Jalan Sukolilo Sejahtera II No. 19",
                    "no_telp_pelapor": "6282330233046",
                    "keterangan_pelapor": "saya mau memasukkan token listrik yg sy beli tidak bisa…sepertinya bermasalah ditombol angka 5",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020101146",
                    "waktu_lapor": "01/02/2023 16:00:07",
                    "waktu_response": "01/02/2023 17:30:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5395,
                    "durasi_recovery_time": 33919663,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSILO ",
                    "alamat_pelapor": "JL BILAL GG BIDAN KK INDAH REGENCY NO 88L RT RW KEL PULO BRAYAN KOTA KEC MEDAN BARAT MEDAN DEKAT INDOMARET ",
                    "no_telp_pelapor": "08116361119",
                    "keterangan_pelapor": "MUTASI_K (G9923020188594:c) - KABEL JTR SAAT INI SAAT INI MENEMPEL KE TEMBOK PELANGGAN KARENA TIDAK ADA TIANGNYA.KONDISI BELOKAN .  PELANGGAN KAWATIR TERJADI KEBAKARAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020105706",
                    "waktu_lapor": "01/02/2023 16:00:21",
                    "waktu_response": "01/02/2023 16:04:28",
                    "waktu_recovery": "01/02/2023 16:12:02",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 454,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A8 No.07",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105708",
                    "waktu_lapor": "01/02/2023 16:00:24",
                    "waktu_response": "01/02/2023 16:08:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 33924568,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YULIANA",
                    "alamat_pelapor": " JL SABABILAH  NO 20- RT-002 / RW-01 KEL   SABABILAH  BARITO SELATAN KALTENG ",
                    "no_telp_pelapor": "081395111333",
                    "keterangan_pelapor": "MUTASI_K (G9923020188513:kct) - \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" SISA 14.25 KWH  NO TOKEN 67721291963299910053",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNTOK"
                },
                {
                    "no_laporan": "K5423020105709",
                    "waktu_lapor": "01/02/2023 16:00:25",
                    "waktu_response": "01/02/2023 16:02:48",
                    "waktu_recovery": "01/02/2023 17:08:41",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 3953,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fahmi Adhi",
                    "alamat_pelapor": "JL CANDI SEWU No.3",
                    "no_telp_pelapor": "6281345482378",
                    "keterangan_pelapor": "Pengembalian Pemutusan Sementara",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020105712",
                    "waktu_lapor": "01/02/2023 16:00:38",
                    "waktu_response": "01/02/2023 16:04:38",
                    "waktu_recovery": "01/02/2023 16:12:22",
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 464,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/39",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105714",
                    "waktu_lapor": "01/02/2023 16:00:50",
                    "waktu_response": "01/02/2023 16:01:38",
                    "waktu_recovery": "01/02/2023 17:48:19",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 6401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DESSY ",
                    "alamat_pelapor": "JL. PEMUDA ASLI 4 NO.106 RT.04/01  KEL. RAWAMANGUN KEC. PULOGADUNG KOTA JAKTIM ",
                    "no_telp_pelapor": "081212900315",
                    "keterangan_pelapor": "TGL 23/01/2023 PROSES PB DENGAN NO AGENDA 541309912301170051 NAMUN HINGA SAAT IN BELU ADA REALISASI PENYAMBUNAGN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105716",
                    "waktu_lapor": "01/02/2023 16:00:52",
                    "waktu_response": "01/02/2023 16:05:10",
                    "waktu_recovery": "01/02/2023 16:31:29",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 1579,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Hidayat",
                    "alamat_pelapor": "KP KAONG No. RT.5 RW.3",
                    "no_telp_pelapor": "6285218285851",
                    "keterangan_pelapor": "kwh token tidak bisa beli pulsa info di blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020105717",
                    "waktu_lapor": "01/02/2023 16:00:55",
                    "waktu_response": "01/02/2023 16:18:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1067,
                    "durasi_recovery_time": 33923943,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suwarno",
                    "alamat_pelapor": "DN DONOMULYO No.0 RT.3 RW.2 SLUMBUNG",
                    "no_telp_pelapor": "6285807186609",
                    "keterangan_pelapor": "MUTASI_K (G9923020188544:ERROR) - kwh error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WLINGI"
                },
                {
                    "no_laporan": "K5423020105718",
                    "waktu_lapor": "01/02/2023 16:00:57",
                    "waktu_response": "01/02/2023 16:04:56",
                    "waktu_recovery": "01/02/2023 16:12:48",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 472,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B5 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105726",
                    "waktu_lapor": "01/02/2023 16:01:24",
                    "waktu_response": "01/02/2023 16:09:16",
                    "waktu_recovery": "01/02/2023 16:17:38",
                    "durasi_response_time": 472,
                    "durasi_recovery_time": 502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad yurni",
                    "alamat_pelapor": "jl jc rangkap RT.04",
                    "no_telp_pelapor": "6281254113800",
                    "keterangan_pelapor": "gak bisa beli pulsa no salah, beli ke luar kal-teng bisa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NANGA BULIK"
                },
                {
                    "no_laporan": "K5323020100673",
                    "waktu_lapor": "01/02/2023 16:01:24",
                    "waktu_response": "01/02/2023 16:38:29",
                    "waktu_recovery": "01/02/2023 16:41:59",
                    "durasi_response_time": 2225,
                    "durasi_recovery_time": 210,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURUL",
                    "alamat_pelapor": "DN PAO LOMBOK RT 4 KEL PAO LOMBOK KEC SURALAGA KAB LOMBOK TIMUR DEKAT MUSHOLLA",
                    "no_telp_pelapor": "087845264731",
                    "keterangan_pelapor": "LPB KET.GAGAL (SETELAH UPDATE VKRN 43) PTL MENYALA SISA KWH 30.57",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020105728",
                    "waktu_lapor": "01/02/2023 16:01:32",
                    "waktu_response": "01/02/2023 16:09:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 475,
                    "durasi_recovery_time": 33924498,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nelly Wahyuningsih",
                    "alamat_pelapor": "Jl. Belimbing No.16 (btn wirabuana blok L2 no 7)",
                    "no_telp_pelapor": "6285342428989",
                    "keterangan_pelapor": "MUTASI_K (G9923020188549:lampu padam) - semua rumah menyala, rumah sendiri lagi yg padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020105733",
                    "waktu_lapor": "01/02/2023 16:02:15",
                    "waktu_response": "01/02/2023 16:31:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1760,
                    "durasi_recovery_time": 33923170,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SemaYati",
                    "alamat_pelapor": "JL KERUNG KERUNG LR. SANTARIA No.0",
                    "no_telp_pelapor": "6282191628267",
                    "keterangan_pelapor": "MUTASI_K (G9923020188546:padam) - listrik padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5423020105734",
                    "waktu_lapor": "01/02/2023 16:02:19",
                    "waktu_response": "01/02/2023 16:24:46",
                    "waktu_recovery": "01/02/2023 16:30:55",
                    "durasi_response_time": 1347,
                    "durasi_recovery_time": 369,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUMAIDI",
                    "alamat_pelapor": "otak bangket",
                    "no_telp_pelapor": "6285955198002",
                    "keterangan_pelapor": "token gagal tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5123020101154",
                    "waktu_lapor": "01/02/2023 16:02:57",
                    "waktu_response": "01/02/2023 16:04:56",
                    "waktu_recovery": "01/02/2023 18:48:52",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 9836,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SALSA",
                    "alamat_pelapor": "JL PEMUDA ASLI NO. 62  RT.13 RW.3 KEL RAWA MANGUN KEC PULO GADUNG JAKTIM // BELAKANG UNIVERSITAS BOROBUDUR ",
                    "no_telp_pelapor": "08119882521",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN DI LOKASI SERING TERJADI GANGUAN VOLTAGE DROPE DAN PADAM MENGAKIBATKAN ALAT-ALAT ELEKTRONIK PELANGAN RUSAK -  MOHON BANTUAN KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105742",
                    "waktu_lapor": "01/02/2023 16:02:54",
                    "waktu_response": "01/02/2023 16:09:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 371,
                    "durasi_recovery_time": 33924520,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizky Khairinnisa",
                    "alamat_pelapor": "jln.shalihin komplek BTN no.30",
                    "no_telp_pelapor": "6285358753794",
                    "keterangan_pelapor": "MUTASI_K (G9923020188515:teknik) - nomor token tidak bisa diproses. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020105744",
                    "waktu_lapor": "01/02/2023 16:03:10",
                    "waktu_response": "01/02/2023 16:04:43",
                    "waktu_recovery": "01/02/2023 22:00:56",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 21373,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "JL JL KAYU MANIS 8 RT 02 RW 08 NO. 28 KEL KAYU MANIS KEC MATRAMAN JAKARTA TIMUR // ACUAN: DEPAN BANK BRI MASUK GANG ",
                    "no_telp_pelapor": "081380651223",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105747",
                    "waktu_lapor": "01/02/2023 16:03:10",
                    "waktu_response": "01/02/2023 16:25:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1367,
                    "durasi_recovery_time": 33923508,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad agus muhyaya",
                    "alamat_pelapor": "DS JAGONG KEC KUNDURAN No.0 RT.1 RW.2 JAGONG",
                    "no_telp_pelapor": "6289503502657",
                    "keterangan_pelapor": "MUTASI_K (G9923020188543:meter listrik di isi pulsa gagal terus, mohon bantuannya) - meter listrik di isi pulsa gagal terus,mohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLORA"
                },
                {
                    "no_laporan": "K5423020105748",
                    "waktu_lapor": "01/02/2023 16:03:15",
                    "waktu_response": "01/02/2023 16:14:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 33924196,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA ",
                    "alamat_pelapor": "JL STADION GAWALISE DUYU BLOK AC NO 8 PALU  SULAWESI TENGAH (DEKAT PUNCAK) ",
                    "no_telp_pelapor": "082177728049",
                    "keterangan_pelapor": "MUTASI_K (G9923020188525:kamonji puny) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 NO TOKEN 6287 4141 7233 2100 1192, 3523 0418 9460 1419 8901, 5034 8248 9790 4526 4228 DAN SISA KWH 10.37 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020105753",
                    "waktu_lapor": "01/02/2023 16:03:56",
                    "waktu_response": "01/02/2023 16:04:41",
                    "waktu_recovery": "01/02/2023 18:43:23",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 9522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HERI ",
                    "alamat_pelapor": "JL CIDENG TIMUR NO 15 RT-5 / RW-4 KEL PETOJO KEC CIDENG JAKPUS // DEKAT BANK BCA",
                    "no_telp_pelapor": "0213520436",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BANK MANDIRI. PTL MINTA SEGERA DISAMBUNG. IDPEL : 541100440644 ( PEMUTUSAN SHUNTTRIP ) PELANGGAN PERNAH LAPOR DENGAN NO: K5423013106438 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM”",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105754",
                    "waktu_lapor": "01/02/2023 16:03:56",
                    "waktu_response": "01/02/2023 16:06:05",
                    "waktu_recovery": "01/02/2023 16:11:30",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NURDIN ",
                    "alamat_pelapor": "JL AL HIDAYAH   2 NO 96  RT 6/9 .KP CAKUNG   KEL JATI KRAMAT KEC JATI  ASIH BEKASI ( DEKAT APOTIK ROXI )  ",
                    "no_telp_pelapor": "081213388657",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE TOKEN VKRN 43 ( PTL  TIDAK  PADAM ) SISA =  48.69 KWH   ( NO TOKEN  58509107229083842440  ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105758",
                    "waktu_lapor": "01/02/2023 16:04:11",
                    "waktu_response": "01/02/2023 16:10:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 351,
                    "durasi_recovery_time": 33924463,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "10958",
                    "nama_pelapor": "BP DITO",
                    "alamat_pelapor": "KOMPLEK GRIYA PIPIT BLOK B6 NO 12 RT. 6 RW. 13  KEL PONDOK KACANG TIMUR.  KEC PONDOK AREN KOT. TANGSEL ( LOKASI DEKAT MASJID AL HUDA )",
                    "no_telp_pelapor": "082298354447",
                    "keterangan_pelapor": "MUTASI_K (G9923020188739:oper yantek) - MOHON UNTUK DITINDAKLANJUTI PELANGGAN MENGHENDAKI PENAMBAHAN SR KARENA TERLALU KENCANG KARENA AKAN MELAKUKAN PEMASANGAN TENDA HARI INI 01/02/23 19.00 WIB HINGGA SAAT INI BELUM ADA TINDAK LANJUT PELANGGAN MENGHUBUNGI CC 123 KEMBALI 01/02/23 18.39 WIB CC.54.JOVIECH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5523020100668",
                    "waktu_lapor": "01/02/2023 16:04:28",
                    "waktu_response": "01/02/2023 16:05:36",
                    "waktu_recovery": "01/02/2023 18:20:34",
                    "durasi_response_time": 68,
                    "durasi_recovery_time": 8098,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ORAS",
                    "alamat_pelapor": "JL SUNTER JAYA 4 NO 25   RT-8 / RW-9 KEL SUNTER JAYA KEC TANJUNG PRIUK KOTA JAKUT \\nLOKASI: DEKAT YAYASAN ",
                    "no_telp_pelapor": "6285781250215",
                    "keterangan_pelapor": "1 APP TERTERA TERPUTUS. PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020105761",
                    "waktu_lapor": "01/02/2023 16:04:31",
                    "waktu_response": "01/02/2023 16:20:42",
                    "waktu_recovery": "01/02/2023 17:34:48",
                    "durasi_response_time": 971,
                    "durasi_recovery_time": 4446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FINA",
                    "alamat_pelapor": "JL GG BAKTI NO 45 RT 055/008  KEL PASIRAN KEC SINGKAWANG BARAT KOTA SINGKAWANG",
                    "no_telp_pelapor": "082253117588",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 763.89 KWH PTL TIDAK PADAM. PELANGGAN LAPOR KEMBALI MOHON DITINDAKLANJUT. UPDATE CC.54.BIMA_AU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020105764",
                    "waktu_lapor": "01/02/2023 16:04:43",
                    "waktu_response": "01/02/2023 16:08:32",
                    "waktu_recovery": "01/02/2023 16:17:18",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Mulyadi",
                    "alamat_pelapor": "DN TRUNTUM No. RT.0 RW.0",
                    "no_telp_pelapor": "6282166692003",
                    "keterangan_pelapor": "gagal memasukkan token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP EMPANG"
                },
                {
                    "no_laporan": "K5423020105765",
                    "waktu_lapor": "01/02/2023 16:04:49",
                    "waktu_response": "01/02/2023 16:08:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 33924554,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Genta kaka",
                    "alamat_pelapor": "JL JL. TMG.TILUNG 22 No.0 RT. RW.",
                    "no_telp_pelapor": "6282119265391",
                    "keterangan_pelapor": "MUTASI_K (G9923020188514:-) - selamat sore PLN..\\n\\nkwh tidak bisa masukan token. harus pake kode KCT. gimana ya\\n\\nsekian dan terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020105766",
                    "waktu_lapor": "01/02/2023 16:05:10",
                    "waktu_response": "01/02/2023 16:17:46",
                    "waktu_recovery": "01/02/2023 16:50:08",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 1942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Sapta Wardana",
                    "alamat_pelapor": "JL IPIK GANDAMANAH CEULI BADAK No.0 RT.2 RW.5 TEGALMUNJU",
                    "no_telp_pelapor": "628117211075",
                    "keterangan_pelapor": "pengaduan ke 2 kali masalah tambah daya yg sampai saat ini belum di laksanakan sedangkan dari TMP PLN sdh terlewati dan kami ada kompensasi dari TMP yg sdh berjalan , hanya upgrade daya 6,6 ke 10,600 tapi susah sekali mendapat perhatian , dalam hal ini kami di rugikan dgn ada nya TMP, mohon pihak yg terkait dapat melaksanakan sebagaimana mesti , mesti nya PLN untung Provider untuk tp kurang nya koordinasi PLN pekerjaan terbengkalai , tks atas atas perhatiannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020105768",
                    "waktu_lapor": "01/02/2023 16:05:34",
                    "waktu_response": "01/02/2023 16:09:25",
                    "waktu_recovery": "01/02/2023 16:11:19",
                    "durasi_response_time": 231,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andri setyo nugroho",
                    "alamat_pelapor": "Jl. Alam Tujuh No.41",
                    "no_telp_pelapor": "6281586830209",
                    "keterangan_pelapor": "memasukan token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105770",
                    "waktu_lapor": "01/02/2023 16:05:40",
                    "waktu_response": "01/02/2023 16:06:28",
                    "waktu_recovery": "01/02/2023 16:12:55",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A8 No.12",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105772",
                    "waktu_lapor": "01/02/2023 16:05:57",
                    "waktu_response": "01/02/2023 16:19:42",
                    "waktu_recovery": "01/02/2023 18:13:04",
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 6802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ruben",
                    "alamat_pelapor": "JL KEJAYAAN UTARA RW No.0",
                    "no_telp_pelapor": "6282193551565",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5323020100677",
                    "waktu_lapor": "01/02/2023 16:06:16",
                    "waktu_response": "01/02/2023 16:22:02",
                    "waktu_recovery": "01/02/2023 16:26:44",
                    "durasi_response_time": 946,
                    "durasi_recovery_time": 282,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01115463455",
                    "nama_pelapor": "BP SUNARTO",
                    "alamat_pelapor": "KK CIPAGERAN ASRI BLOK E3 NO 5 JL TRINCING KEL CIPAGERAN KEC CIMAHI UTARA KOTA CIMAHI",
                    "no_telp_pelapor": "0226031580",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MEMASUKAN NO TOKEN DENGAN KETERANGAN GAGAL. PEMEBELIAN SEBELUM VKRN 43, NO METER : 01115463455, NO TOKEN : 6407 9687 2895 9783 0323. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO K5323013100475, SESUAI INFORMASI PELANGGAN, NO TOKEN MASIH GAGAL INPUT DAN BELUM ADA KONFIRMASI KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020105776",
                    "waktu_lapor": "01/02/2023 16:06:12",
                    "waktu_response": "01/02/2023 16:06:46",
                    "waktu_recovery": "01/02/2023 16:13:14",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/50",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105777",
                    "waktu_lapor": "01/02/2023 16:06:20",
                    "waktu_response": "01/02/2023 16:18:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 738,
                    "durasi_recovery_time": 33923947,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Randi Fafo",
                    "alamat_pelapor": "JL LALAMENTIK No.0 RT.39 RW.10 OEBUFU",
                    "no_telp_pelapor": "6282146131822",
                    "keterangan_pelapor": "MUTASI_K (G9923020188529:TOLONG TL) - kabel putus kwh mati di toko. Indomaret wj lalamentik depan papa johns hotel",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020105778",
                    "waktu_lapor": "01/02/2023 16:06:30",
                    "waktu_response": "01/02/2023 16:07:06",
                    "waktu_recovery": "01/02/2023 16:13:42",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PARAHIYANGAN I NO.18/20",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105782",
                    "waktu_lapor": "01/02/2023 16:06:50",
                    "waktu_response": "01/02/2023 16:07:15",
                    "waktu_recovery": "01/02/2023 16:14:30",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 435,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B14 SRP GARDEN 2 No.19 CISAUK",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105786",
                    "waktu_lapor": "01/02/2023 16:07:23",
                    "waktu_response": "01/02/2023 16:15:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 460,
                    "durasi_recovery_time": 33924162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "cuancrypto79@gmail.com",
                    "alamat_pelapor": "JLN.CEPER KAREDOK NO.116 RT:001/001 DESA:SUKASARI  KEC:SERANG BARU BEKASI",
                    "no_telp_pelapor": "085781784041",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MELAPOR PERIHAL TIDAK BISA PEMBELIAN TOKEN DENGAN NOMOR METER 56801864903 PADA P2APST TERTERA BLOCKING PEMBELIAN NAMUN TIDAK ADA NOMOR REGISTER ",
                    "media": "Email",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105788",
                    "waktu_lapor": "01/02/2023 16:07:52",
                    "waktu_response": "01/02/2023 16:20:05",
                    "waktu_recovery": "01/02/2023 18:13:21",
                    "durasi_response_time": 733,
                    "durasi_recovery_time": 6796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR AINUN",
                    "alamat_pelapor": "PR BTN ASAL MULA BLOK B13 NO 1A RT - RW - KEL TAMANLANREA INDAH KEC TAMANLANREA KOTA MAKSSAR. ACUAN: DEKAT HANS KAFE. ",
                    "no_telp_pelapor": "085242618958",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN: 43. SISA 23,78 KWH. NO TOKEN ( 3805 5350 7158 4613 8039 ). NO METER 45018201033",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020105789",
                    "waktu_lapor": "01/02/2023 16:07:53",
                    "waktu_response": "01/02/2023 17:19:44",
                    "waktu_recovery": "01/02/2023 18:52:21",
                    "durasi_response_time": 4311,
                    "durasi_recovery_time": 5557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOHAMMAD RIDWAN",
                    "alamat_pelapor": "DN SUMBERCANTING No. RT.1 RW.2 TUGUSARI",
                    "no_telp_pelapor": "6285322389032",
                    "keterangan_pelapor": "lapor keluhan isi token Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020105793",
                    "waktu_lapor": "01/02/2023 16:08:28",
                    "waktu_response": "01/02/2023 16:10:12",
                    "waktu_recovery": "01/02/2023 16:25:55",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 943,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50033",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL GARUDA NO 1 RT 12 RW 3 BINTARO JAKSEL",
                    "no_telp_pelapor": "081292796169",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA ATM BCA. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020105794",
                    "waktu_lapor": "01/02/2023 16:08:30",
                    "waktu_response": "01/02/2023 16:47:32",
                    "waktu_recovery": "01/02/2023 17:32:43",
                    "durasi_response_time": 2342,
                    "durasi_recovery_time": 2711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zainur Rahman",
                    "alamat_pelapor": "JL PD BAMBU BL M/395 RT 12/8",
                    "no_telp_pelapor": "62818607188",
                    "keterangan_pelapor": "Gagal input pulsa PLN, sudah dicoba 3x gagal terus, ada tulisan GAGAL di meteran, mohon dibantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105797",
                    "waktu_lapor": "01/02/2023 16:08:41",
                    "waktu_response": "01/02/2023 16:09:23",
                    "waktu_recovery": "01/02/2023 17:01:09",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 3106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERVIANTO",
                    "alamat_pelapor": "JL JATI 1 NO. 30 RT.2/10 KEL KEBON BAWANG KEC TANJUNG PRIUK JAKUT ",
                    "no_telp_pelapor": "081290779059",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI ,TGL  28/01/2023 DI LAKUAKN PERGANTIAN APP. INFO PELANGGAN TGL 28/01/2023 MELAKUKAN PEMBELIAN TOKEN RP.100.000,-( 5174 7034 0063 5347 3820 ) DAN RP.20.000,-(4588 5789 4389 5134 2853  )  MENGGUNAKAN ID METER  LAMA  (86004998828 ) BELUM DI INPUTKAN , PELANGGAN MENGINGKAN TOKEN TSB DI INPUTKAN PADA ID METER BARU (86231732941 ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5523020100676",
                    "waktu_lapor": "01/02/2023 16:10:16",
                    "waktu_response": "01/02/2023 16:14:32",
                    "waktu_recovery": "01/02/2023 20:43:56",
                    "durasi_response_time": 256,
                    "durasi_recovery_time": 16164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL RAYA JOGLO - - RT-5 / RW-3 KEL POS PENGUNDEN KEC KEBON JERUK JAKBAR DUNKINDONUT POS PENGUMBEN ",
                    "no_telp_pelapor": "0217210860",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT INFO PELANGGAN SUDAH BERLANGGANAN INVOICE NAMUN SAAT INI PELANGGAN BELUM MENDAPATKAN EMAIL SEJAK BULAN JANUARI 2023. PELANGGAN MINTA DIKIRIMKAN INVOICE KE EMAIL TERDAFTAR DI ID PEL 543400573498 DARI JANUARI 2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K1423020100430",
                    "waktu_lapor": "01/02/2023 16:10:22",
                    "waktu_response": "01/02/2023 16:11:20",
                    "waktu_recovery": "01/02/2023 19:34:26",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 12186,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUNARTA",
                    "alamat_pelapor": "JL RAYA CIATER   RT 5/9  NO  99 KEL CIATER KEC  SERPONG TANGSEL TOKO BANGUNAN SINAR JAYA ",
                    "no_telp_pelapor": "02175871122",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM  SISA 546.00 KWH. TERKAIT NO LPAOR K5423013105196. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105807",
                    "waktu_lapor": "01/02/2023 16:10:51",
                    "waktu_response": "01/02/2023 16:24:36",
                    "waktu_recovery": "01/02/2023 16:26:14",
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 98,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikhsan",
                    "alamat_pelapor": "jlan lasinrang",
                    "no_telp_pelapor": "6285213246459",
                    "keterangan_pelapor": "token tdk mau masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKKABATA"
                },
                {
                    "no_laporan": "K5423020105810",
                    "waktu_lapor": "01/02/2023 16:11:05",
                    "waktu_response": "01/02/2023 16:22:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 683,
                    "durasi_recovery_time": 33923717,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "FAJAR BUDI UTOMO",
                    "alamat_pelapor": "DN NGEPRINGAN No. RT.26 RW.5",
                    "no_telp_pelapor": "6285213180252",
                    "keterangan_pelapor": "MUTASI_K (G9923020188535:Meter prabayar mengeluarkan asap & bau kabel terbakar) - Meter prabayar mengeluarkan asap & bau kabel terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SALATIGA KOTA"
                },
                {
                    "no_laporan": "K5423020105816",
                    "waktu_lapor": "01/02/2023 16:11:45",
                    "waktu_response": "01/02/2023 16:16:41",
                    "waktu_recovery": "01/02/2023 17:28:44",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 4323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVIA ",
                    "alamat_pelapor": "JL MANGGA V NO 20 A RT 04/03 KEL DURI KEPA KEC KEBON JERUK JAKBAR // DEKAT BCA MANGGA RY ",
                    "no_telp_pelapor": "081361208686",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5523020100678",
                    "waktu_lapor": "01/02/2023 16:11:52",
                    "waktu_response": "01/02/2023 16:14:53",
                    "waktu_recovery": "01/02/2023 17:00:31",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 2738,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MILAN",
                    "alamat_pelapor": "JL RADEN FATAH NO 29   RT-1 / RW-10 KEL SUDIMARA SELATAN KEC CILEDUK KOTA TANGERANG LOKASI; MASUK GANG DISEBELAH HOLAND BAKERY",
                    "no_telp_pelapor": "081222359909",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 36.74. NO TOKEN : 13064278893520661582\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020105819",
                    "waktu_lapor": "01/02/2023 16:11:55",
                    "waktu_response": "01/02/2023 16:14:44",
                    "waktu_recovery": "01/02/2023 19:55:54",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 13270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01109856417",
                    "nama_pelapor": "BP YATNO ",
                    "alamat_pelapor": "KP BATU JAYA UTARA -JL PEMBANGUNAN 1 RT  2 RW  3 NO 117 KEL   BAKTI JAYA KEC BATU CEPER ACUAN ",
                    "no_telp_pelapor": "081287055377",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIRAGUKAN BEROPERASINYA .  PELANGGAN TIDAK DAPAT MEKUKAN PEMBELIAN TOKEN SISA KWH 0 NAMUN PTL  TIDAK PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105823",
                    "waktu_lapor": "01/02/2023 16:12:18",
                    "waktu_response": "01/02/2023 17:24:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4357,
                    "durasi_recovery_time": 33919970,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "achmad rizal",
                    "alamat_pelapor": "JL JL HI SAID No.0",
                    "no_telp_pelapor": "6282375510910",
                    "keterangan_pelapor": "MUTASI_K (G9923020188588:Kabel SR Putus) - kabel sr putus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020105825",
                    "waktu_lapor": "01/02/2023 16:12:30",
                    "waktu_response": "01/02/2023 16:18:18",
                    "waktu_recovery": "01/02/2023 17:48:41",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 5423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zulkarnain",
                    "alamat_pelapor": "JL JL TAMAN KEPITING NO 7 RT 1/10",
                    "no_telp_pelapor": "6281295768423",
                    "keterangan_pelapor": "pindah atau geser kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105827",
                    "waktu_lapor": "01/02/2023 16:12:44",
                    "waktu_response": "01/02/2023 16:17:14",
                    "waktu_recovery": "01/02/2023 16:18:46",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 92,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000893373",
                    "nama_pelapor": "IBU HERNAWATI",
                    "alamat_pelapor": "JLN. CINANGKA RT. 05 RW. 12 DESA JATIENDAH, KECAMATAN CILENGKRANG, KABUPATEN BANDUNG",
                    "no_telp_pelapor": "0895351890401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN TAMBAH KABEL SR DIKARENAKAN RENOVASI RUMAH DENGAN NO. KTP PENANGGUNG JAWAB 3273146202810003 AN. HERNAWATI. PEMOHON MENGAKU SEBAGAI PENANGGUNG JAWAB.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020105828",
                    "waktu_lapor": "01/02/2023 16:12:45",
                    "waktu_response": "01/02/2023 16:13:05",
                    "waktu_recovery": "01/02/2023 16:14:22",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "PR CLUSTER MALIBU JL. GAYTON No.38 PAGEDANGAN",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105829",
                    "waktu_lapor": "01/02/2023 16:12:49",
                    "waktu_response": "01/02/2023 16:18:03",
                    "waktu_recovery": "01/02/2023 17:47:55",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 5392,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZIZAH FATIN",
                    "alamat_pelapor": "JL. PEMUDA ASLI 4 NO.106, RAWAMANGUN, PULOGADUNG, KOTA ADM. JAKARTA TIMUR, DKI JAKARTA",
                    "no_telp_pelapor": "081292284514",
                    "keterangan_pelapor": "TGL 17/01/23 PROSES PB (R1T/900 VA) DENGAN NO AGENDA 541309912301170051 DAN KODE BOOKING 7774140000000285. TGL 23/01/23 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105832",
                    "waktu_lapor": "01/02/2023 16:13:07",
                    "waktu_response": "01/02/2023 16:13:24",
                    "waktu_recovery": "01/02/2023 16:14:13",
                    "durasi_response_time": 17,
                    "durasi_recovery_time": 49,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/51",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101296",
                    "waktu_lapor": "01/02/2023 16:13:12",
                    "waktu_response": "01/02/2023 16:40:59",
                    "waktu_recovery": "01/02/2023 16:52:53",
                    "durasi_response_time": 1667,
                    "durasi_recovery_time": 714,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0932316849494",
                    "nama_pelapor": "IBU GITA",
                    "alamat_pelapor": "JL MALON RT 2 RW 6 NO - KEL GUNUNGPATI KEC GUNUNGPATI KOTA SEMARANG DEKAT PONPES BAALAWI",
                    "no_telp_pelapor": "0247618752",
                    "keterangan_pelapor": "TANGGAL 30/1/2023  TUNGGAKAN REKENING JANUARI 2022 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI MOHON PTL DISAMBUNG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020105834",
                    "waktu_lapor": "01/02/2023 16:13:14",
                    "waktu_response": "01/02/2023 16:15:12",
                    "waktu_recovery": "01/02/2023 16:21:56",
                    "durasi_response_time": 118,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saipul rasyid",
                    "alamat_pelapor": "DS IDA MANGGALA No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281352105584",
                    "keterangan_pelapor": "warung sembako, R1MT mau rubah ke B1, Apa saja syaratnya, dan berapa biaya nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KANDANGAN"
                },
                {
                    "no_laporan": "K5423020105836",
                    "waktu_lapor": "01/02/2023 16:13:26",
                    "waktu_response": "01/02/2023 16:13:56",
                    "waktu_recovery": "01/02/2023 16:14:37",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 41,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "KP CIBUNAR RT04/01 PR.PANJANG",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105837",
                    "waktu_lapor": "01/02/2023 16:13:36",
                    "waktu_response": "01/02/2023 16:15:53",
                    "waktu_recovery": "01/02/2023 17:50:09",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 5656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mamik indrawati",
                    "alamat_pelapor": "Jalan mayjen di panjaitan No.15",
                    "no_telp_pelapor": "6285232068359",
                    "keterangan_pelapor": "Hari ini apa memang dilakukan pergantian meter litrik? kenapa tidak ada pemberitahuan dulu padahal baru seminggu isi pulsa 100.000 dan tiba-tiba diganti meternya dan tidak diganti pulsanya... kan sayang baru isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020105839",
                    "waktu_lapor": "01/02/2023 16:13:44",
                    "waktu_response": "01/02/2023 16:14:05",
                    "waktu_recovery": "01/02/2023 16:14:52",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.10 CISAUK",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105845",
                    "waktu_lapor": "01/02/2023 16:14:23",
                    "waktu_response": "01/02/2023 16:57:27",
                    "waktu_recovery": "01/02/2023 17:07:41",
                    "durasi_response_time": 2584,
                    "durasi_recovery_time": 614,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rezki Anggian Putra",
                    "alamat_pelapor": "JL MERDEKA SIADABUAN",
                    "no_telp_pelapor": "6285805224321",
                    "keterangan_pelapor": "Rumah tidak pernah ada orang, dan pemakaian listrik hanya lampu Led 5watt 4titik yg menyala. tagihan saya sampai Rp600.000 perbulannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020105846",
                    "waktu_lapor": "01/02/2023 16:14:39",
                    "waktu_response": "01/02/2023 16:32:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1083,
                    "durasi_recovery_time": 33923103,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "dyon trisnanto",
                    "alamat_pelapor": "Perum Bumi Karawang Baru",
                    "no_telp_pelapor": "6281284536701",
                    "keterangan_pelapor": "MUTASI_K (G9923020188545:periksa) - ada tulisan periksa di meteran prabayar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020105847",
                    "waktu_lapor": "01/02/2023 16:14:44",
                    "waktu_response": "01/02/2023 16:15:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 33924118,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Octobriano Rahadi Sirajawali",
                    "alamat_pelapor": "Jl. Soekarno - Hatta",
                    "no_telp_pelapor": "6281395111333",
                    "keterangan_pelapor": "MUTASI_K (G9923020188526:kct) - Token Gagal terisi, Padahal Nomer sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUNTOK"
                },
                {
                    "no_laporan": "K5423020105848",
                    "waktu_lapor": "01/02/2023 16:14:52",
                    "waktu_response": "01/02/2023 16:15:33",
                    "waktu_recovery": "01/02/2023 16:34:22",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 1129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adang Rodiana",
                    "alamat_pelapor": "KP NANGGEWER No.0 RT.1 RW.1 BJG SARI",
                    "no_telp_pelapor": "6285811518939",
                    "keterangan_pelapor": "gk masuk puls token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020105851",
                    "waktu_lapor": "01/02/2023 16:15:02",
                    "waktu_response": "01/02/2023 17:09:47",
                    "waktu_recovery": "01/02/2023 17:21:59",
                    "durasi_response_time": 3285,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aulya Sri Nur Prattiwi",
                    "alamat_pelapor": "DN SOKA WETAN No.0 RT.3 RW.15 MERDIKOREJ",
                    "no_telp_pelapor": "628886880233",
                    "keterangan_pelapor": "minta pin clear tamper untuk isi pulsa status kwh priksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020105854",
                    "waktu_lapor": "01/02/2023 16:15:15",
                    "waktu_response": "01/02/2023 16:17:16",
                    "waktu_recovery": "01/02/2023 21:55:45",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 20309,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "KK SERPONG CITY PARADISE BL G8 6 - RT02/ RW04 KEL. BABAKAN SETU TANG-SEL //DEKAT MALL PARADISE WALK ",
                    "no_telp_pelapor": "08122704331",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP KWH METER DIKARENAKAN RENOVASI RUMAH  MELALUI PLN 123. PEMOHON MENGAKU SEBAGAI PEMILIK PELANGGAN  MELAPOR PERIHAL TSB KEMBALI CC.54.ANRI/16:14 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105855",
                    "waktu_lapor": "01/02/2023 16:15:20",
                    "waktu_response": "01/02/2023 16:24:34",
                    "waktu_recovery": "01/02/2023 16:26:44",
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE",
                    "alamat_pelapor": "DN DESA PAMENGGER RT.02/01 KEC. JATIBARANG , PAMENGGER, JATIBARANG, KAB. BREBES, JAWA TENGAH",
                    "no_telp_pelapor": "085742034757",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 06/01/23 PROSES PB (R1MT/ 900 VA) PEMBAYARAN NO REG 5225812149452. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Email",
                    "nama_ulp": "ULP JATIBARANG (DISJATENG)"
                },
                {
                    "no_laporan": "K5323020100689",
                    "waktu_lapor": "01/02/2023 16:15:39",
                    "waktu_response": "01/02/2023 16:33:27",
                    "waktu_recovery": "01/02/2023 17:10:54",
                    "durasi_response_time": 1068,
                    "durasi_recovery_time": 2247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUNARSIH",
                    "alamat_pelapor": "KK.VILLA MUTIARA CIKARANG BLOK H 18 NO.15 RT/RW 30/10 DS.CIANTRA KEC.CIKARANG SLTN KAB.BEKASI/DKT SDIT ISLAM TAQWA",
                    "no_telp_pelapor": "6285840065344",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERGESERAN KWH METER KARENA SUDAH SELESAI RENOVASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K2323020100205",
                    "waktu_lapor": "01/02/2023 16:16:44",
                    "waktu_response": "01/02/2023 17:01:34",
                    "waktu_recovery": "01/02/2023 18:10:20",
                    "durasi_response_time": 2690,
                    "durasi_recovery_time": 4126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14203190849",
                    "nama_pelapor": "BPK FIRDAUS",
                    "alamat_pelapor": "JL.WONOREJO RT 33/0 NO 86 KEC BALIKPAPAN UTARA  KEL GUNUNG SAMARINDA KOTA BALIKPAPAN  LOKASI DEKAT PASAR MINI KAMPUNG TIMUR",
                    "no_telp_pelapor": "81347188698",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER TGL 1/2/2023 DIKARENAKAN RUSAK, MENGINFORMASIKAN MEMILIKI SISA STROOM DI APP METER LAMA (14203190849 ,R1MT / 900VA)) YAITU (-+ 60 KWH). MOHON STROOM DI APP METER  LAMA DI KONVERSIKAN KE APP METER BARU (45104261891 ,R1MT / 900VA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020105865",
                    "waktu_lapor": "01/02/2023 16:16:45",
                    "waktu_response": "01/02/2023 16:19:59",
                    "waktu_recovery": "01/02/2023 17:05:21",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 2722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitriyati",
                    "alamat_pelapor": "JL TARUNA PARAJA BHAKTI No.0 RT.1 RW.0 SUNGAI SIP",
                    "no_telp_pelapor": "6281374678109",
                    "keterangan_pelapor": "pak minta tlong ulun,,,mau minta kode meter listrik sya untuk reset tulisan periksa d meter sya sejak pagi td.tolong d kirim d no wa ulun 081374678109.ulun bisa memasukkan dgn sendiri itu kode reset meternya.tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020105867",
                    "waktu_lapor": "01/02/2023 16:16:51",
                    "waktu_response": "01/02/2023 16:54:37",
                    "waktu_recovery": "01/02/2023 18:17:58",
                    "durasi_response_time": 2266,
                    "durasi_recovery_time": 5001,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh Syahrial Setiawan",
                    "alamat_pelapor": "patampanua",
                    "no_telp_pelapor": "6282343831907",
                    "keterangan_pelapor": "daun kepala hinggap di atas kabel TM",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5323020100692",
                    "waktu_lapor": "01/02/2023 16:17:42",
                    "waktu_response": "01/02/2023 16:29:07",
                    "waktu_recovery": "01/02/2023 18:00:18",
                    "durasi_response_time": 685,
                    "durasi_recovery_time": 5471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000095149046",
                    "nama_pelapor": "IBU ALFIAH ",
                    "alamat_pelapor": "PR BUMI PARUNG PERMAI  B10 NO 20 JL RIAS PERMAI 1 KEL COGREK KEC PARUNG KAB BOGOR / DEKAT  TAMAN WISATA WANAGRIYA ",
                    "no_telp_pelapor": "083863644970",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 60010540361 TIDAK DAPAT MEMBELI TOKEN KETERANGAN BLOCKING PEMBELIAN NAMUN NO TS TIDAK DI TEMUKAN  PTL PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020105876",
                    "waktu_lapor": "01/02/2023 16:17:37",
                    "waktu_response": "01/02/2023 16:18:46",
                    "waktu_recovery": "01/02/2023 16:26:46",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fadia Agustina",
                    "alamat_pelapor": "DS MUARA PARLAMPUNGAN KEC. BATAN",
                    "no_telp_pelapor": "6282262082804",
                    "keterangan_pelapor": "lampu kami kontak kontak pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020105878",
                    "waktu_lapor": "01/02/2023 16:17:54",
                    "waktu_response": "01/02/2023 16:46:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1725,
                    "durasi_recovery_time": 33922266,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fulsai",
                    "alamat_pelapor": "DS MLATEN No. RT. 1 RW. 1 KALITIDU",
                    "no_telp_pelapor": "6281358128243",
                    "keterangan_pelapor": "MUTASI_K (G9923020188568:perlu dilakukan pemeriksaan dilokasi) - kwh meter muncul tulisan priksa 0813-5812-8243",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADANGAN"
                },
                {
                    "no_laporan": "K5423020105879",
                    "waktu_lapor": "01/02/2023 16:17:54",
                    "waktu_response": "01/02/2023 16:53:16",
                    "waktu_recovery": "01/02/2023 17:29:52",
                    "durasi_response_time": 2122,
                    "durasi_recovery_time": 2196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Beny setya nugraha",
                    "alamat_pelapor": "Kp. Sudimampir pojok rt:02/13",
                    "no_telp_pelapor": "6281572533472",
                    "keterangan_pelapor": "isi ulang token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020105881",
                    "waktu_lapor": "01/02/2023 16:18:22",
                    "waktu_response": "01/02/2023 16:24:37",
                    "waktu_recovery": "01/02/2023 16:43:48",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 1151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Kaniawati",
                    "alamat_pelapor": "JL PASIRKALIKI No.22 RT.001 RW.19 SDG SERANG",
                    "no_telp_pelapor": "6281220658823",
                    "keterangan_pelapor": "Kwh meteran nya tidak bertambah, akhir bulan desember 80000 akhir bulan januari juga masih tetap 80000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020105886",
                    "waktu_lapor": "01/02/2023 16:18:41",
                    "waktu_response": "01/02/2023 16:55:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2213,
                    "durasi_recovery_time": 33921731,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zainal Basit Hamdani",
                    "alamat_pelapor": "DS MARONG LOTENG RT. RW. MARONG",
                    "no_telp_pelapor": "6287856001422",
                    "keterangan_pelapor": "MUTASI_K (G9923020188562:cek kWh) - BOX KWH PLN BERKARAT PERLU DIGANTI DAN SEGEL MCB PLN TIDAK ADA PERLU DIPASANG.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020105887",
                    "waktu_lapor": "01/02/2023 16:18:45",
                    "waktu_response": "01/02/2023 16:19:28",
                    "waktu_recovery": "01/02/2023 16:41:58",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 1350,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/52",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105891",
                    "waktu_lapor": "01/02/2023 16:19:02",
                    "waktu_response": "01/02/2023 16:19:52",
                    "waktu_recovery": "01/02/2023 16:43:32",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 1420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "KK BSD BLOK V SEK 12-5 No.16 SERPONG",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105895",
                    "waktu_lapor": "01/02/2023 16:19:19",
                    "waktu_response": "01/02/2023 16:19:40",
                    "waktu_recovery": "01/02/2023 16:42:47",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 1387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "JL JL RAYA PLP CURUG RT3/2 SKB",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105898",
                    "waktu_lapor": "01/02/2023 16:19:27",
                    "waktu_response": "01/02/2023 16:35:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 946,
                    "durasi_recovery_time": 33922952,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rosyidatun",
                    "alamat_pelapor": "Jl",
                    "no_telp_pelapor": "6285258811561",
                    "keterangan_pelapor": "MUTASI_K (G9923020188736:perlu penanganan petugas teknik) - Kabel dari Sadeng menuju rumah, Kendor terkena Truk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020105899",
                    "waktu_lapor": "01/02/2023 16:19:30",
                    "waktu_response": "01/02/2023 16:20:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 33923844,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Meckson Patola",
                    "alamat_pelapor": "jln. Bhakti Karang RW 01 / RT 02",
                    "no_telp_pelapor": "6281529986601",
                    "keterangan_pelapor": "MUTASI_K (G9923020188530: cek) - MCB meter bertuliskan Dyle B setelah itu MCB meter off dengan sendirinya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020105901",
                    "waktu_lapor": "01/02/2023 16:19:39",
                    "waktu_response": "01/02/2023 16:20:24",
                    "waktu_recovery": "01/02/2023 16:44:12",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 1428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B6 SRP GARDEN 2 No.03 CISAUK",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105907",
                    "waktu_lapor": "01/02/2023 16:20:44",
                    "waktu_response": "01/02/2023 16:23:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 33923662,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri Wahyuni /Yuni",
                    "alamat_pelapor": "DS BANJARSARI No. RT. 0 RW. 0 PARENGAN",
                    "no_telp_pelapor": "6285218471879",
                    "keterangan_pelapor": "MUTASI_K (G9923020188539:temper menyala mohon bantuannya) - saya sudah isi pulsa listrik sampai 2 kali tapi saya masukan semua tidak bisa semua itu bagaimana ya kak ? terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020105912",
                    "waktu_lapor": "01/02/2023 16:21:01",
                    "waktu_response": "01/02/2023 16:46:57",
                    "waktu_recovery": "01/02/2023 17:42:53",
                    "durasi_response_time": 1556,
                    "durasi_recovery_time": 3356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Emy Rubiyanti",
                    "alamat_pelapor": "JL BINTARA 17 PD NURMAYA II No.6 RT.10 RW.13 BINTARA JA",
                    "no_telp_pelapor": "6281285680772",
                    "keterangan_pelapor": "meteran rumah saya gak bisa diinput nmr token yang sudah dibeli, padahal dayanya sudah mau habis.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105913",
                    "waktu_lapor": "01/02/2023 16:21:05",
                    "waktu_response": "01/02/2023 16:39:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1090,
                    "durasi_recovery_time": 33922710,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anang hari saputra",
                    "alamat_pelapor": "Jl. Hasanwasi II No.37",
                    "no_telp_pelapor": "6287711465577",
                    "keterangan_pelapor": "MUTASI_K (G9923020188612:cek) - lampu kedip kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020105921",
                    "waktu_lapor": "01/02/2023 16:22:27",
                    "waktu_response": "01/02/2023 16:28:44",
                    "waktu_recovery": "01/02/2023 16:36:35",
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU MARTHA",
                    "alamat_pelapor": "KK TNI AU TRILOKA KAV 1 NO.7AJL AL MUNAWAR RT.01/RW.06 KEL PANCORAN KEC PANCORAN JAKSEL",
                    "no_telp_pelapor": "0214264539",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANA TGL 27/01/23 PELANGGAN MELAPORKAN ANGKA STAN 839387 SEHARUSNYA 83987. PELANGGAN MENGINGINKAN KOREKSI DIKARENAKAN PADA CATAT METER PLN MOBILE TIDAK DAPAT DIUBAH/DIKOREKSI. PELANGGAN KHAWATIR TERJADI LONJAKAN BULAN DEPAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105933",
                    "waktu_lapor": "01/02/2023 16:23:27",
                    "waktu_response": "01/02/2023 16:24:06",
                    "waktu_recovery": "01/02/2023 16:42:53",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 1127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "KK CLUSTER AZALEA BLK AZ-3 NO.29 No. GD SERPONG",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105943",
                    "waktu_lapor": "01/02/2023 16:23:50",
                    "waktu_response": "01/02/2023 16:24:14",
                    "waktu_recovery": "01/02/2023 16:43:14",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 1140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A11 No.15 BSD",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105947",
                    "waktu_lapor": "01/02/2023 16:24:09",
                    "waktu_response": "01/02/2023 16:38:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 33922773,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "stephani olivia",
                    "alamat_pelapor": "JL JLN.KENARI 8 BLOK 16 NO.132",
                    "no_telp_pelapor": "6281260474869",
                    "keterangan_pelapor": "MUTASI_K (G9923020188551:kwh periksa) - instalasi bocor token tidak bisa dipakai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020105948",
                    "waktu_lapor": "01/02/2023 16:24:12",
                    "waktu_response": "01/02/2023 16:24:31",
                    "waktu_recovery": "01/02/2023 16:43:08",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 1117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "PR CLUSTER ANANTA RESIDENCES BLOK B7 No.33 PINANG",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105950",
                    "waktu_lapor": "01/02/2023 16:24:15",
                    "waktu_response": "01/02/2023 16:26:03",
                    "waktu_recovery": "01/02/2023 21:48:48",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 19365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZKI/ rizki_wulingbintaro",
                    "alamat_pelapor": "PURI BINTARO PB 7 NO 20 RT001 RW009 KEL.SAWAH BARU KEC.CIPUTAT TANGGERANG SELATAN ",
                    "no_telp_pelapor": "081211163123",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY R3/7.700VA, PEMOHON MEMILIKI MOBIL LISTRIK WULING AIE EV LONG RANGE.",
                    "media": "Instagram",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105954",
                    "waktu_lapor": "01/02/2023 16:24:43",
                    "waktu_response": "01/02/2023 16:27:36",
                    "waktu_recovery": "01/02/2023 16:42:28",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105955",
                    "waktu_lapor": "01/02/2023 16:24:51",
                    "waktu_response": "01/02/2023 16:27:32",
                    "waktu_recovery": "01/02/2023 16:30:49",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hairul Imam Azhari",
                    "alamat_pelapor": "DN TIBU PANTUNG SERENGAT No. RT.0 RW.0",
                    "no_telp_pelapor": "6287865246456",
                    "keterangan_pelapor": "tidak bisa isi token listrik,\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020105963",
                    "waktu_lapor": "01/02/2023 16:25:37",
                    "waktu_response": "01/02/2023 16:56:59",
                    "waktu_recovery": "01/02/2023 16:59:32",
                    "durasi_response_time": 1882,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIO ",
                    "alamat_pelapor": "GG TURANG LORONG MANGGA 2 RUMAH KE 3 DUSUN 3 BANGUN SARI BARU DESA BANGUN SARI BARU TANJUNG MORAWA DELI SERDANG SUMATRA UTARA",
                    "no_telp_pelapor": "083149067069",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEBRUARI 2023 TELAH DILUNASI MELALUI BANK MANDIRI PTL MINTA DISAMBUNG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020105965",
                    "waktu_lapor": "01/02/2023 16:25:46",
                    "waktu_response": "01/02/2023 16:54:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1717,
                    "durasi_recovery_time": 33921802,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jumiati",
                    "alamat_pelapor": "Jl. Flamboyant Bawah Gg ke tiga sebelah kanan.depan gang ada",
                    "no_telp_pelapor": "6281349571239",
                    "keterangan_pelapor": "MUTASI_K (G9923020188567:-) - selalu muncul periksa di layar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020105969",
                    "waktu_lapor": "01/02/2023 16:26:30",
                    "waktu_response": "01/02/2023 16:47:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1273,
                    "durasi_recovery_time": 33922202,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Subiaman",
                    "alamat_pelapor": "Pos perlintasan kereta api ",
                    "no_telp_pelapor": "6285746764368",
                    "keterangan_pelapor": "MUTASI_K (G9923020188561:ppn) - Kabel PLN putus menggantung di atas jalur kereta api, beresiko mengenai kereta api yang lewat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020105971",
                    "waktu_lapor": "01/02/2023 16:26:35",
                    "waktu_response": "01/02/2023 16:56:39",
                    "waktu_recovery": "01/02/2023 16:59:27",
                    "durasi_response_time": 1804,
                    "durasi_recovery_time": 168,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAZLI",
                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
                    "no_telp_pelapor": "6285277051374",
                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020105977",
                    "waktu_lapor": "01/02/2023 16:27:26",
                    "waktu_response": "01/02/2023 16:33:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 383,
                    "durasi_recovery_time": 33923036,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUTU",
                    "alamat_pelapor": "BR PACUNG JL RAYA PACUNG NO 32 RT-RW- KEL DESA BATURITI KEC BATURITI KAB TABANAN",
                    "no_telp_pelapor": "081338716751",
                    "keterangan_pelapor": "MUTASI_K (G9923020188547:teknik) - MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES GESER APP KARENA SEDANG RENOVASI PEMOHON SEBAGAI PEMILIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TABANAN"
                },
                {
                    "no_laporan": "K5223020101325",
                    "waktu_lapor": "01/02/2023 16:27:27",
                    "waktu_response": "01/02/2023 16:29:19",
                    "waktu_recovery": "01/02/2023 16:36:54",
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UNSUR",
                    "alamat_pelapor": "JL PEJATEN RAYA GG SAIRAN II NO 105A RT-13 / RW-2 KEL JATI PADANG KEC PASAR MINGGU KOTA JAKARTA SELATAN//DEKAT SD SMP STRADA",
                    "no_telp_pelapor": "6287883625287",
                    "keterangan_pelapor": "TIDAK BISA MEMBELI TOKEN PTL NORMAL. SISA 107.44. PADA DATA P2APST TERDAPAT PERUBAHAN NOMOR METER DARI 14046294618 MENJADI 45105535327 NAMUN SESUAI INFORMASI PELANGGAN BELUM ADA PERGANTIAN METER",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105981",
                    "waktu_lapor": "01/02/2023 16:27:54",
                    "waktu_response": "01/02/2023 16:38:03",
                    "waktu_recovery": "01/02/2023 16:41:51",
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Resi Oky Yandra",
                    "alamat_pelapor": "DS LIWATAN PUCAT RT. RW. BEBIDAS",
                    "no_telp_pelapor": "6282139257802",
                    "keterangan_pelapor": "memasukkan token muncul kata reject padahal sesuai dengan token yg dibeli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020105982",
                    "waktu_lapor": "01/02/2023 16:27:54",
                    "waktu_response": "01/02/2023 17:37:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4156,
                    "durasi_recovery_time": 33919235,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sis Bolo",
                    "alamat_pelapor": "DN TEGAL ANYAR No. RT.001 RW.01 PUSPO",
                    "no_telp_pelapor": "6282334729212",
                    "keterangan_pelapor": "MUTASI_K (G9923020188606:padam) - meter hidup gak ada strum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020105986",
                    "waktu_lapor": "01/02/2023 16:28:42",
                    "waktu_response": "01/02/2023 17:15:19",
                    "waktu_recovery": "01/02/2023 20:33:44",
                    "durasi_response_time": 2797,
                    "durasi_recovery_time": 11905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7030899",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "JL KH MANSYUR RT004 RW001DS PANGARANGAN KEC KOTA SUMENEP KAB SUMENEP",
                    "no_telp_pelapor": "085231341325",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 23050, ST APP (saat ini) TGL 01/02/2023 = 23019. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR DAN TERKUNCI, TIDAK ADA PETUGAS DATANG SEJAK AKHIR NOV 2022). // LAPOR KEMBALI CC.52.SURYA.SM// MENGHUBUNGI KEMBALI CC.52.ROSA.SM",
                    "media": "Email",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5323020100696",
                    "waktu_lapor": "01/02/2023 16:28:40",
                    "waktu_response": "01/02/2023 16:31:16",
                    "waktu_recovery": "01/02/2023 16:54:12",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 1376,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ARI",
                    "alamat_pelapor": "JALAN AKSES PABRIK PERGUDANGAN KK. PURI DELTA ANGSAN BLOK AI NO. 6 (DEPAN BLOK AH) KEL. KASEMEN KEC. KASEMEN KOTA SERANG - BANTEN",
                    "no_telp_pelapor": "6283812365589",
                    "keterangan_pelapor": "2 TIANG LISTRIK MIRING KE ARAH RUMAH WARGA, TERJADI SUDAH 1 BULAN, DIKHWATIRKAN MENIMPA RUMAH WARGA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020105988",
                    "waktu_lapor": "01/02/2023 16:28:42",
                    "waktu_response": "01/02/2023 17:02:40",
                    "waktu_recovery": "01/02/2023 18:13:32",
                    "durasi_response_time": 2038,
                    "durasi_recovery_time": 4252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad arif",
                    "alamat_pelapor": "JL IR SUTAMI DKT SD BULUROKENG No.39 RT.0 RW.0 BULUROKENG",
                    "no_telp_pelapor": "6281242472147",
                    "keterangan_pelapor": "Token gagal terinput/tdk tertera periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020105993",
                    "waktu_lapor": "01/02/2023 16:29:09",
                    "waktu_response": "01/02/2023 16:45:48",
                    "waktu_recovery": "01/02/2023 19:02:03",
                    "durasi_response_time": 999,
                    "durasi_recovery_time": 8175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariella varendra",
                    "alamat_pelapor": "DS SUMBER MAKMUR No. RT.11 RW.4",
                    "no_telp_pelapor": "6281377606810",
                    "keterangan_pelapor": "Tambah daya sudah diproses, tp blm dikirim token. Gagal masuk pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGGALA"
                },
                {
                    "no_laporan": "K5423020106002",
                    "waktu_lapor": "01/02/2023 16:30:11",
                    "waktu_response": "01/02/2023 16:35:28",
                    "waktu_recovery": "01/02/2023 18:11:57",
                    "durasi_response_time": 317,
                    "durasi_recovery_time": 5789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "26819",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL KUBIS III A2 NO 105 RT06/ RW06 KEL PULO KEC KEB BARU JAKSEL (BELAKANG ST MRT BLOK A)",
                    "no_telp_pelapor": "081314442893",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020100425, TGL 01/02/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BTN. PTL MINTA SEGERA DISAMBUNG. LU, BELUM ADA TINDAK LANJUT CC.54.FIKRI PKL 12:52 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106006",
                    "waktu_lapor": "01/02/2023 16:30:26",
                    "waktu_response": "01/02/2023 16:39:20",
                    "waktu_recovery": "01/02/2023 17:27:53",
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 2913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus kardiyanto",
                    "alamat_pelapor": "Blok D12 - no 10",
                    "no_telp_pelapor": "6281902755262",
                    "keterangan_pelapor": "kabel PLN kurang panjang, kondisi rumah mau direnovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOSAMBI"
                },
                {
                    "no_laporan": "K5423020106009",
                    "waktu_lapor": "01/02/2023 16:30:34",
                    "waktu_response": "01/02/2023 17:54:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5029,
                    "durasi_recovery_time": 33918202,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ghonia fitria",
                    "alamat_pelapor": "DN JOGONALAN No. 0 RT.001 RW.02 JOGOSARI",
                    "no_telp_pelapor": "62895617686282",
                    "keterangan_pelapor": "MUTASI_K (G9923020188622:perlu penanganan petugas) - tidak bisa beli token listrik \\nlewat online maupun toko token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020106010",
                    "waktu_lapor": "01/02/2023 16:30:45",
                    "waktu_response": "01/02/2023 16:32:52",
                    "waktu_recovery": "01/02/2023 17:00:38",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 1666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "08973995403",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023 = 16263, ST APP TGL 01/02/2023 = 16002. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT LAPORAN K5423010202732 DAN K5223020100446. LAPOR KEMBALI.CC.54.YANTI.SM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020106013",
                    "waktu_lapor": "01/02/2023 16:30:46",
                    "waktu_response": "01/02/2023 16:31:04",
                    "waktu_recovery": "01/02/2023 16:42:36",
                    "durasi_response_time": 18,
                    "durasi_recovery_time": 692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "KK VILLA BINTANG MAS BLK C No.11 KADEMANGAN",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106014",
                    "waktu_lapor": "01/02/2023 16:31:07",
                    "waktu_response": "01/02/2023 16:31:29",
                    "waktu_recovery": "01/02/2023 16:42:21",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 652,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.09 CISAUK",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106015",
                    "waktu_lapor": "01/02/2023 16:31:20",
                    "waktu_response": "01/02/2023 16:38:13",
                    "waktu_recovery": "01/02/2023 17:15:44",
                    "durasi_response_time": 413,
                    "durasi_recovery_time": 2251,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi yudha",
                    "alamat_pelapor": "JL LETJEN B UTOYO KENTEN",
                    "no_telp_pelapor": "6282175667972",
                    "keterangan_pelapor": "migrasi kWh token blm d pasang, mhn  d tindak lanjuti untuk d pasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106016",
                    "waktu_lapor": "01/02/2023 16:31:26",
                    "waktu_response": "01/02/2023 16:31:53",
                    "waktu_recovery": "01/02/2023 16:43:22",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "JL KANO 19 No.2 KELAPA DUA",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106018",
                    "waktu_lapor": "01/02/2023 16:31:49",
                    "waktu_response": "01/02/2023 16:34:16",
                    "waktu_recovery": "01/02/2023 16:42:14",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "PR CLUSTER CALLYSTA RESIDENCE BLOK D No.09 RT.0 RW.0 PAKU JAYA",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106021",
                    "waktu_lapor": "01/02/2023 16:32:50",
                    "waktu_response": "01/02/2023 16:58:02",
                    "waktu_recovery": "01/02/2023 17:38:04",
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 2402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000049228",
                    "nama_pelapor": "IBU YUHEFNIDARWATI",
                    "alamat_pelapor": "PERUM TELAGAMAS BLOK H3/33 RT.10/14 KEL.HARAPAN BARU BEKASI 17123",
                    "no_telp_pelapor": "081210624303",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 76.527, ST AK 77.038, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 77.038. REK BELUM DILUNASI. (DIHUNI, BERPAGAR, KWH MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG).\\nPLN 123 TELAH MENJELASKAN SESUAI KETENTUAN TAGIHAN REKENING BERDASARKAN ANGKA YANG DICATAT OLEH PETUGAS NAMUN PELANGGAN KEBERATAN DAN KECEWA DIKARENAKAN TELAH MELAPORKAN ANGKA STAND ANGKA STAND (SWACAM) MELALUI APLIKASI PLN MOBILE  TGL 24/01/2023 NAMUN TIDAK DIJADIKAN DASAR PERHITUNGAN REKENING.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020106022",
                    "waktu_lapor": "01/02/2023 16:32:44",
                    "waktu_response": "01/02/2023 16:38:47",
                    "waktu_recovery": "01/02/2023 17:06:02",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 1635,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlina soangare",
                    "alamat_pelapor": "DK KEL.MANGGA DUA No.0 RT.3 RW.1 TERNATE",
                    "no_telp_pelapor": "6281327838938",
                    "keterangan_pelapor": "pengisian pulsa lampu tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106027",
                    "waktu_lapor": "01/02/2023 16:34:09",
                    "waktu_response": "01/02/2023 16:39:25",
                    "waktu_recovery": "01/02/2023 18:37:52",
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 7107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106028",
                    "waktu_lapor": "01/02/2023 16:34:12",
                    "waktu_response": "01/02/2023 16:50:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 986,
                    "durasi_recovery_time": 33922027,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HD SPI",
                    "alamat_pelapor": "Jl. Veteran No.237",
                    "no_telp_pelapor": "6289525401929",
                    "keterangan_pelapor": "MUTASI_K (G9923020188677:Ditangani unit) - Seal PLN tidak ada,\\nmohon dibantu pemasangan Seal nya\\nTower BTS Indosat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020106029",
                    "waktu_lapor": "01/02/2023 16:34:20",
                    "waktu_response": "01/02/2023 17:08:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2072,
                    "durasi_recovery_time": 33920933,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodi Gunawan",
                    "alamat_pelapor": "KP RAWA BANTENG No.0 RT.003 RW.02 LMBNG JAYA",
                    "no_telp_pelapor": "6289608323412",
                    "keterangan_pelapor": "mohon di bantu.\\npada saat isi token muncul ket reject.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020106032",
                    "waktu_lapor": "01/02/2023 16:34:33",
                    "waktu_response": "01/02/2023 16:46:43",
                    "waktu_recovery": "01/02/2023 17:32:54",
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 2771,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ACEP SAEPUDIN",
                    "alamat_pelapor": "KP SUMUR No. RT.4 RW.10",
                    "no_telp_pelapor": "6281319596437",
                    "keterangan_pelapor": "beli token tapi gak bisa dimasukin ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5523020100699",
                    "waktu_lapor": "01/02/2023 16:34:44",
                    "waktu_response": "01/02/2023 16:48:19",
                    "waktu_recovery": "01/02/2023 17:10:17",
                    "durasi_response_time": 815,
                    "durasi_recovery_time": 1318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASTRO ",
                    "alamat_pelapor": "PR VILLA LESTARI BLOK C6 NO 10 JL GG MENTAWAI KEL JAYASAMPURANA KEC SERANG BARU KAB BEKASI. LOKASI DKT PERTASHOP ",
                    "no_telp_pelapor": "6285781406532",
                    "keterangan_pelapor": "LEBIH TAGIH . STAND AKHIR REK FEBRUARI 2022 = 6500 BELUM DILUNASI, STAND APP TGL 02/01/2023  = 5812.2 . PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100704",
                    "waktu_lapor": "01/02/2023 16:35:59",
                    "waktu_response": "01/02/2023 16:38:29",
                    "waktu_recovery": "01/02/2023 17:21:04",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 2555,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "JL RAYA SEPANDE  RT-11 / RW-3 NO. -DS KAUMAN SEPANDE KEC CANDI  KAB SIDOARJO   // DISEBELAH WARUNG PB PURNAMA CAK ARDI ",
                    "no_telp_pelapor": "087877444300",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 26.76 KWH NO METER 86021214316. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. DENGAN NO 1744 2391 1246 0382 4767",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020106052",
                    "waktu_lapor": "01/02/2023 16:36:06",
                    "waktu_response": "01/02/2023 16:54:04",
                    "waktu_recovery": "01/02/2023 17:20:29",
                    "durasi_response_time": 1078,
                    "durasi_recovery_time": 1585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Christina Andriani",
                    "alamat_pelapor": "PR DEPAG BLOK G No.05 RT.2 RW.7 CIPOCOK JA",
                    "no_telp_pelapor": "6281350061209",
                    "keterangan_pelapor": "pemadaman listrik yang ke 2 dari jam 16.10",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5523020100701",
                    "waktu_lapor": "01/02/2023 16:36:30",
                    "waktu_response": "01/02/2023 16:42:52",
                    "waktu_recovery": "01/02/2023 18:22:52",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 6000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TJONG UNAIDI",
                    "alamat_pelapor": "JL. PR KEPA DURI MAS BL RR/21 RT1/4 KEL KEPADURI KEC KEBON JERUK JAKBAR / SEBELAH TANAH KOSONG",
                    "no_telp_pelapor": "081808626016",
                    "keterangan_pelapor": "TGL 01/02/23. PELANGGAN MELAPORKAN APP (APP METER RUSAK) DENGAN NO PENGADUAN:-. DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : 1326,92 KWH, NO.METER LAMA : 14433908002, NO.METER BARU : 14436349436",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106055",
                    "waktu_lapor": "01/02/2023 16:36:33",
                    "waktu_response": "01/02/2023 16:45:47",
                    "waktu_recovery": "01/02/2023 16:51:38",
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 351,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIYANI",
                    "alamat_pelapor": "JL AMPERA SEI AMBAWANG NO 13 RT 01/02 KEL AMPERA RAYA KEC SEI AMBAWANG KAB KUBU RAYA ACUAN : DEKAT POLSEK ",
                    "no_telp_pelapor": "081347686467",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23  PROSES PD (R1T/450 VA - R1T/1.300 VA) DENGAN NO REG 2110115019317, YBS MENGINGINKAN AGAR PETUGAS DAPAT MENGHUBUNGI PELANGGAN DI NO HP 081347686467 A/N IBU MARIYANI DAN MENGINGINKAN AGAR DAPAT DI REALISASIKAN SEGERA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020106058",
                    "waktu_lapor": "01/02/2023 16:36:41",
                    "waktu_response": "01/02/2023 16:44:52",
                    "waktu_recovery": "01/02/2023 16:59:58",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "128480",
                    "nama_pelapor": "BP JULIANTO",
                    "alamat_pelapor": "JL DURI BARU NO 200 RT 4 RW 7 KEL JEMBATAN BESI KEC TAMBORA JAKARTA BARAT \\nSETEMPAT ANK ESPRES.",
                    "no_telp_pelapor": "0216317742",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEBRURI 2023 = 44421 , ST APP TGL 02/01/2023  = 433976. PELANGAN MEMINTA UNTUK DAPAT SEGERA DI LAKUAKAN PENYESUAIN TERKAIT ANGKA STAND DI LOKASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106061",
                    "waktu_lapor": "01/02/2023 16:36:58",
                    "waktu_response": "01/02/2023 16:37:22",
                    "waktu_recovery": "01/02/2023 16:43:01",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 339,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "KK CLUSTER AZALEA BLK AZ-3 NO.35 No. GD SERPONG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106062",
                    "waktu_lapor": "01/02/2023 16:37:01",
                    "waktu_response": "01/02/2023 16:48:33",
                    "waktu_recovery": "01/02/2023 17:55:45",
                    "durasi_response_time": 692,
                    "durasi_recovery_time": 4032,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000906110939849",
                    "nama_pelapor": "BP HARI",
                    "alamat_pelapor": "JL CEMARA 1 NO   32A RT 01 RW 01 KEC CIKARANG SELTAN DESA CIBATU KAB BEKASI \\nACUAN LOKASI DEKAT KANDANG ANJING DI TENGAH JLN ",
                    "no_telp_pelapor": "081288067183",
                    "keterangan_pelapor": "MOHON DI TINDAKLANJUTI PELANGGAN DENGAN IDPEL/NOMETER 537212133721  BERMAKSUD MENGAJUKAN PROSES GESER APP  PELANGGAN BERSEDIA MELENGKAPI PERSYARATAN DI LOKASI. YBS SELAKU ANAK DARI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106064",
                    "waktu_lapor": "01/02/2023 16:37:14",
                    "waktu_response": "01/02/2023 16:37:33",
                    "waktu_recovery": "01/02/2023 16:42:07",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "PR CLUSTER AMARILLO VILLAGE BELDON GARDU I No.71 RT.0 RW.0 GD SERPONG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106067",
                    "waktu_lapor": "01/02/2023 16:37:31",
                    "waktu_response": "01/02/2023 17:04:55",
                    "waktu_recovery": "01/02/2023 18:45:57",
                    "durasi_response_time": 1644,
                    "durasi_recovery_time": 6062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINDRI",
                    "alamat_pelapor": "DN CINYOSOG     RT-2 / RW-1",
                    "no_telp_pelapor": "0214226185",
                    "keterangan_pelapor": "MOHON BANTUAN PENGIRIMAN INVOICE BULAN SEPTEMBER 22 SAMPAI JANUARI 23 DAN AGAR DIKIRIMKAN KE ALAMAT EMAIL GRIAARTGLASS@GMAIL.COM PELANGGAN TIDAK DAPAT DOWNLOAD INVOICE MELALUI PLN MOBILE KETERANGAN SAAT INGIN DOWNLOAD PERBAHARUI DATA DIRI MASIH DALAM PROSES PERUBAHAN NIK DAN NPWP ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020106072",
                    "waktu_lapor": "01/02/2023 16:37:33",
                    "waktu_response": "01/02/2023 16:41:39",
                    "waktu_recovery": "01/02/2023 16:44:21",
                    "durasi_response_time": 246,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "PR CLUSTER ANANTA RESIDENCES BLOK B9 No.47 PINANG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100705",
                    "waktu_lapor": "01/02/2023 16:37:45",
                    "waktu_response": "01/02/2023 16:52:33",
                    "waktu_recovery": "01/02/2023 16:59:56",
                    "durasi_response_time": 888,
                    "durasi_recovery_time": 443,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000154675",
                    "nama_pelapor": "BP RIDWAN",
                    "alamat_pelapor": "JL WINDU   NO 7 KEL MALABAR KEC LENGKONG KOTA BANDUNG 40262",
                    "no_telp_pelapor": "0222515776",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN NO IDPEL 535510020794 BERMASUD PERMOHONAN PD NAMUN TIDAK BISA DIAJUKAN DIKARENAKAN TERDAPAT PERMOHONAN DENGAN NO AGENDA 535519962206167355 MOHONKONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020106075",
                    "waktu_lapor": "01/02/2023 16:37:50",
                    "waktu_response": "01/02/2023 16:41:51",
                    "waktu_recovery": "01/02/2023 16:44:29",
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B14 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100707",
                    "waktu_lapor": "01/02/2023 16:38:06",
                    "waktu_response": "01/02/2023 17:11:16",
                    "waktu_recovery": "01/02/2023 19:45:41",
                    "durasi_response_time": 1990,
                    "durasi_recovery_time": 9265,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021912044",
                    "nama_pelapor": "BP. BAHAR ",
                    "alamat_pelapor": "KK GRIYA KINARA BLOK D NO.1   KEL. JADIMULYA KEC. GUNUNG JATI KAB. CIREBON",
                    "no_telp_pelapor": "0811240073",
                    "keterangan_pelapor": "PERMOHONAN GESER KWH METER KARENA ADA RENOVASI RUMAH. NO KTP 3209210903820004. KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020106078",
                    "waktu_lapor": "01/02/2023 16:38:14",
                    "waktu_response": "01/02/2023 16:57:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1138,
                    "durasi_recovery_time": 33921633,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Trisna Adi pramana",
                    "alamat_pelapor": "DN TAMERAN No.",
                    "no_telp_pelapor": "6281916107576",
                    "keterangan_pelapor": "MUTASI_K (G9923020188564:kct) - tidak bisa memasukan token listrik. terus muncul GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020106079",
                    "waktu_lapor": "01/02/2023 16:38:16",
                    "waktu_response": "01/02/2023 16:38:44",
                    "waktu_recovery": "01/02/2023 16:39:56",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I Made Boika Dwi Negara",
                    "alamat_pelapor": "JL DSN.TROWULAN RT06 RW02 No.",
                    "no_telp_pelapor": "6281805566441",
                    "keterangan_pelapor": "pasang baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOAGUNG"
                },
                {
                    "no_laporan": "K5423020106081",
                    "waktu_lapor": "01/02/2023 16:38:28",
                    "waktu_response": "01/02/2023 16:41:16",
                    "waktu_recovery": "01/02/2023 16:52:26",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Taufiqul Lubab",
                    "alamat_pelapor": "JL NGGONDANG No.0 RT.2 RW.3 NYATNYONO",
                    "no_telp_pelapor": "6281225604200",
                    "keterangan_pelapor": "Mohon di bantu pemindahan tarikaan SR ,,karena kabel posisi di atas lahan tersebut.\\nyang rencana lahan tersebut ingin d jadikan bangunan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020106083",
                    "waktu_lapor": "01/02/2023 16:38:34",
                    "waktu_response": "01/02/2023 16:44:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 329,
                    "durasi_recovery_time": 33922422,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ria Ratnasari",
                    "alamat_pelapor": "02",
                    "no_telp_pelapor": "6281294493372",
                    "keterangan_pelapor": "MUTASI_K (G9923020188557:cek kwh) - gagal memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020106085",
                    "waktu_lapor": "01/02/2023 16:39:02",
                    "waktu_response": "01/02/2023 16:48:07",
                    "waktu_recovery": "01/02/2023 16:54:49",
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "musrifah",
                    "alamat_pelapor": "DN GUA BARAT No.0 RT.0 RW.0 PANGEREMAN",
                    "no_telp_pelapor": "6287853799628",
                    "keterangan_pelapor": "mohon bantuannya pak diisi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106086",
                    "waktu_lapor": "01/02/2023 16:39:10",
                    "waktu_response": "01/02/2023 17:13:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2058,
                    "durasi_recovery_time": 33920657,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Lombogia",
                    "alamat_pelapor": "JL JL SISWA MC10411",
                    "no_telp_pelapor": "6282393445554",
                    "keterangan_pelapor": "MUTASI_K (G9923020188573:g) -  meter tidak bisa beli pulsa info terblokir di tempat pembelian pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020106088",
                    "waktu_lapor": "01/02/2023 16:39:37",
                    "waktu_response": "01/02/2023 16:42:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 188,
                    "durasi_recovery_time": 33922500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAYUS ",
                    "alamat_pelapor": "JL. H. MAIRIN NO.21 RT 9/3 KEL ULUJAMI KEC PESANGRAHAN JAKSEL LOKASI : SUWADARMARAYA ",
                    "no_telp_pelapor": "081314908143",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SEJAK 2 MINGGU LALU ID METER 14451386842",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106092",
                    "waktu_lapor": "01/02/2023 16:40:42",
                    "waktu_response": "01/02/2023 17:27:08",
                    "waktu_recovery": "01/02/2023 18:35:42",
                    "durasi_response_time": 2786,
                    "durasi_recovery_time": 4114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021646444",
                    "nama_pelapor": "BP AES/ IBU ELI ",
                    "alamat_pelapor": "KK KOTA SERANG BARU BLOK E71 NO 7 RT4/RW-17KEL. SUKARAGAM KEC. SERANG BARU KOTA SERANG // ACUANNYA DEKAT SD SUKARAGAM 01  ",
                    "no_telp_pelapor": "081291664871",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020104172 SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAKLANJUT, MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/2023 PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN PADA DATA P2APST TERTERA BLOCKING PEMBELIAN. PADA DATA AP2T TERDAPAT ANGSURAN NAMUN BELUM JATUH TEMPO. PTL HAMPIR PADAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K3223020100337",
                    "waktu_lapor": "01/02/2023 16:41:02",
                    "waktu_response": "01/02/2023 17:02:59",
                    "waktu_recovery": "01/02/2023 18:13:43",
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 4244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRSAN",
                    "alamat_pelapor": "JL PAO2 DP ASRI 3 RT 1 RW 1 KEL - KEC - KAB MAROS. DEKAT MASJID",
                    "no_telp_pelapor": "85373248715",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 PTL NYALA SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106093",
                    "waktu_lapor": "01/02/2023 16:40:58",
                    "waktu_response": "01/02/2023 16:44:05",
                    "waktu_recovery": "01/02/2023 18:51:23",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 7638,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "JL KP BAHARI GG 3 NO 231 RT RT-0 / RW-3",
                    "no_telp_pelapor": "02129959850",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN, TERKAIT REK FEB 23, SESUAI INFO PELANGGAN TELAH MELAKUKAN PELAPORAN CATER MANDIRI VIA PLN MOBILE TGL 24/01/23 = 64604, TGL 28/01/23 PETUGAS DATANG MELAKUKAN CATAT METER DENGAN ST METER = 64674. YBS MENGINGINKAN REK FEB 23 DI PERHITUNGKAN SESUAI DENGAN ST METER YG DIKIRIMKAN VIA PLN MOBILE TGL 24/01/23 DENGAN ST APP = 64604. REK BELUM DILUNASI, PLN 123 TELAH MENJELASKAN SESUAI DENGAN KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020106094",
                    "waktu_lapor": "01/02/2023 16:41:16",
                    "waktu_response": "01/02/2023 16:57:11",
                    "waktu_recovery": "01/02/2023 17:03:15",
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 364,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahim",
                    "alamat_pelapor": "DS PARIT 02 P. BURUNG No.0 RT.0 RW.0 P.BURUNG",
                    "no_telp_pelapor": "6281210445896",
                    "keterangan_pelapor": "mengisi token gagal terus, padahal udah masukan no token dengan benar. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMBILAHAN"
                },
                {
                    "no_laporan": "K5423020106095",
                    "waktu_lapor": "01/02/2023 16:41:24",
                    "waktu_response": "01/02/2023 17:44:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3762,
                    "durasi_recovery_time": 33918819,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "DANDUNG",
                    "alamat_pelapor": "JL PH HUSIN II No.E/9 No.0 RT. RW.",
                    "no_telp_pelapor": "6281520301955",
                    "keterangan_pelapor": "MUTASI_K (G9923020188616:APP) - kWh meter cepat habis...padahal beban pemakaian dan kVa sama dng meter yg pasca bayar tapi jauh lbh besar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020106100",
                    "waktu_lapor": "01/02/2023 16:42:11",
                    "waktu_response": "01/02/2023 16:45:38",
                    "waktu_recovery": "01/02/2023 21:04:39",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 15541,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "80211",
                    "nama_pelapor": "BP ARMI",
                    "alamat_pelapor": "JL KAMAT JATI  KK KODIM 0505 BLOK J 2 RT 3 RW 2 KEL CILILITAN KEC KAMAT JATI JAKTIM DEKAT ALFAMIDI",
                    "no_telp_pelapor": "085361759642",
                    "keterangan_pelapor": "TGL 31-01-2023  TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020106101",
                    "waktu_lapor": "01/02/2023 16:42:19",
                    "waktu_response": "01/02/2023 16:57:23",
                    "waktu_recovery": "01/02/2023 17:19:45",
                    "durasi_response_time": 904,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu indrasari",
                    "alamat_pelapor": "dusun kalianyar desa sidodadi lawang",
                    "no_telp_pelapor": "6282330170122",
                    "keterangan_pelapor": "sudah 2 bln terakhir tagihan listrik membengkak semenjak kena petir.sempat ada petugas ke rmh ngecek tp sampai skg gak datang lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5423020106106",
                    "waktu_lapor": "01/02/2023 16:42:48",
                    "waktu_response": "01/02/2023 16:45:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 33922350,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mas rudi",
                    "alamat_pelapor": "Belakang SD 57 Kota Ternate",
                    "no_telp_pelapor": "6281319121097",
                    "keterangan_pelapor": "MUTASI_K (G9923020188559:cek teknis) - Pengisian Pulsa Token pra bayar selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106107",
                    "waktu_lapor": "01/02/2023 16:43:04",
                    "waktu_response": "01/02/2023 16:51:01",
                    "waktu_recovery": "01/02/2023 16:52:15",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko",
                    "alamat_pelapor": "JL GREMET RT 52/5 RT.0 RW.0",
                    "no_telp_pelapor": "6281393114731",
                    "keterangan_pelapor": "Kenapa tagihan Bulan Januari ini lebih besar dari pada tagihan bulan Desember.. sementara pemakaian Bulan Januari lebih sedikit dari pada bulan Desember..tagihan Bulan Desember sebesar Rp.4.688.084 sementara bulan Januari sebesar Rp.6.311.278",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020106110",
                    "waktu_lapor": "01/02/2023 16:43:27",
                    "waktu_response": "01/02/2023 16:50:41",
                    "waktu_recovery": "01/02/2023 20:08:21",
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 11860,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FIKA",
                    "alamat_pelapor": "JL TIDUNG 10 STAPAK 5 NO 41, MAPPALA, RAPPOCINI, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "085394646304",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL  07/12/22 PROSES PB DENGAN NO REG 3211112059804. TGL 08/12/22 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020106114",
                    "waktu_lapor": "01/02/2023 16:43:52",
                    "waktu_response": "01/02/2023 16:45:07",
                    "waktu_recovery": "01/02/2023 16:59:52",
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TANU WINARTO ",
                    "alamat_pelapor": " JL MESJID PEKOJAN I GG 4 RT6/1 NO 38 KEL PEKOJAN KEC TAMBORA JAKBAR ACUAN BLKG KUA",
                    "no_telp_pelapor": "0811992158",
                    "keterangan_pelapor": "MOHON TIDAK LANJUT DAN PENYELESAIAN. PELANGGAN BERMAKSUD MANGAJUKAN PROSES PD 2200VA-3500VA NAMUN DATA PADA P2PST Id Pel ini masih dalam proses permohonan!. PELANGGAN MENGAKU SEBAGAI PEMILIK BANGUNAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106117",
                    "waktu_lapor": "01/02/2023 16:44:19",
                    "waktu_response": "01/02/2023 16:50:14",
                    "waktu_recovery": "01/02/2023 16:59:14",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "104580",
                    "nama_pelapor": "IBU EFI",
                    "alamat_pelapor": "JL H ENTING RT 1 RW 12 NO 56 KEL JATI WARINGIN KEC PONDOK GEDE KOTA BEKASI - JAWA BARAT. DEKAT MUSHOLLA BAITURAHMAH/SD ALAM ",
                    "no_telp_pelapor": "081280992549",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PELANGGAN TIDAK MENGETAHUI SISA KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5523020100710",
                    "waktu_lapor": "01/02/2023 16:44:36",
                    "waktu_response": "01/02/2023 16:58:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 806,
                    "durasi_recovery_time": 33921583,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01106455734",
                    "nama_pelapor": "BP SONI",
                    "alamat_pelapor": "JL. TAMBAK MAS TIMUR RT-9 / RW-5 NO. CM-145 KEL PANGGUNG LOR KEC SEMARANG UTARA KOTA SEMARANG JATENG. LOKASI: DIRUMAH CAT COKLAT",
                    "no_telp_pelapor": "087733557758",
                    "keterangan_pelapor": "MUTASI_K (G9923020188565:harap ditindaklanjuti) - TGL  31/01/2023 PENANGANAN GANGGUAN APP PRABAYAR TERTERA CALL DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5223013100738 DAN PELANGGAN SUDAH MENERIMA SURAT BERITA ACARA.  MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5323020100717",
                    "waktu_lapor": "01/02/2023 16:45:53",
                    "waktu_response": "01/02/2023 16:47:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 33922238,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL RAYA BOJONEGARA KP BAKETOL NO- RT 5/6 DS MARGAGIRI KEC BOJONEGARA KAB SERANG / SETEMPAT KLINIK HARTAMEDIKA SEBELAH PT ANGEL KANTOR POS",
                    "no_telp_pelapor": "02547850038",
                    "keterangan_pelapor": "MUTASI_K (G9923020188560:mcb rusak) - MCB KWH METER LEMAH DAYA 2200 PTL MASIH MENYALA MOHON DIBANTU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020106135",
                    "waktu_lapor": "01/02/2023 16:45:59",
                    "waktu_response": "01/02/2023 16:50:01",
                    "waktu_recovery": "01/02/2023 19:10:07",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 8406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "56602477350",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": " PERUM ALAM INDAH  BL F 1 NO  5  KEL  PORIS PLAWAD INDAH KEC CIPONDOH",
                    "no_telp_pelapor": "0811922189",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43  TIDAK MENGETAHUI SISA KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106137",
                    "waktu_lapor": "01/02/2023 16:46:09",
                    "waktu_response": "01/02/2023 16:55:31",
                    "waktu_recovery": "01/02/2023 17:42:34",
                    "durasi_response_time": 562,
                    "durasi_recovery_time": 2823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRON",
                    "alamat_pelapor": "JL HARAPAN CLUSTER GRAND PINANG HILL BLOK C NO 7 RT-5 / RW-3 KEL SUDIMARA PINANG KEC PINANG KOTA TANGERANG, BANTEN ACUAN PASAR BENGKOK",
                    "no_telp_pelapor": "081377000354",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101243",
                    "waktu_lapor": "01/02/2023 16:46:51",
                    "waktu_response": "01/02/2023 16:50:07",
                    "waktu_recovery": "01/02/2023 19:19:19",
                    "durasi_response_time": 196,
                    "durasi_recovery_time": 8952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020101070, TANGGAL 27/01/2023  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA MOBUIL BANKING BCA PTL MINTA DISAMBUNG KEMBALI, PELANGGAN SUDAH DIHUBUNGI OLEH PETUGAS NAMUN PELANGGAN TIDAK BERKENAN UNTUK DIMIGRASI KE PRABAYAR TOKEN, PELANGGAN JUGA MERAGUKAN ADANYA PENGGUNAAN LISTRIK YANG BERLEBIH SEDANGKAN PELANGGAN HANYA MENGGUNAKAN LAMPU DAN RUMAH KOSONG, UL (CC.51.AGRE)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106146",
                    "waktu_lapor": "01/02/2023 16:47:44",
                    "waktu_response": "01/02/2023 17:34:55",
                    "waktu_recovery": "01/02/2023 18:13:41",
                    "durasi_response_time": 2831,
                    "durasi_recovery_time": 2326,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "solihati",
                    "alamat_pelapor": "KP PABUARAN PONCOL No.0 RT.001 RW.11 KD.WARINGN",
                    "no_telp_pelapor": "6281316963774",
                    "keterangan_pelapor": "tidak bisa mengisi token pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020106148",
                    "waktu_lapor": "01/02/2023 16:47:56",
                    "waktu_response": "01/02/2023 16:54:25",
                    "waktu_recovery": "01/02/2023 17:10:46",
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 981,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dika Anggara",
                    "alamat_pelapor": "DS TETEINEA JAYA No.0 RT.0 RW.0 TINANGGEA",
                    "no_telp_pelapor": "6285242459412",
                    "keterangan_pelapor": "Pengamanan KWH untuk bangun rumah baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KONAWE SELATAN"
                },
                {
                    "no_laporan": "K5423020106153",
                    "waktu_lapor": "01/02/2023 16:48:54",
                    "waktu_response": "01/02/2023 18:07:52",
                    "waktu_recovery": "01/02/2023 19:40:05",
                    "durasi_response_time": 4738,
                    "durasi_recovery_time": 5533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ZAENAL",
                    "alamat_pelapor": "JL KP PULO NO 12 RT 05 RW 04 KEL KP MELAYU KEC JATI NEGARA KOTA JAKARTA TIMUR DEKAT LAYNMART",
                    "no_telp_pelapor": "081296969503",
                    "keterangan_pelapor": "MOHON UNTUK TINDAK LANJUTI UNTUK PENYAMBUNGAN PTL BERIKUT EX KEBAKARAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020106154",
                    "waktu_lapor": "01/02/2023 16:48:58",
                    "waktu_response": "01/02/2023 17:27:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2310,
                    "durasi_recovery_time": 33919817,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endar Aji Saputro",
                    "alamat_pelapor": "jl. Suparto RT 004/003 Purwosari-purwokerto (belakang toko purnama toys)",
                    "no_telp_pelapor": "6281211686894",
                    "keterangan_pelapor": "MUTASI_K (G9923020188586:app) - kWh meter anjlok dan bunyi terus semua yg menggunakan listrik sudah dimatikan saat posisi dinyalakan tetap turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5123020101246",
                    "waktu_lapor": "01/02/2023 16:49:13",
                    "waktu_response": "01/02/2023 16:51:01",
                    "waktu_recovery": "01/02/2023 19:34:46",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 9825,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP KHAMIM ",
                    "alamat_pelapor": "JL SUNAN MURIA NO- RT-3 RW-2 DN KETAPANG DS SUKORAHARJO KEC KEPANJEN KAB MALANG / DEKAT MUSHOLLAH ",
                    "no_telp_pelapor": "081398441960",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT ANGKA COUNTER PADA APP PASCABAYAR TIDAK BEROPERASI, SEJAK 30/01/2023, STAND METER TGL 01/02/2023 = 18306, PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020106159",
                    "waktu_lapor": "01/02/2023 16:50:01",
                    "waktu_response": "01/02/2023 17:22:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1963,
                    "durasi_recovery_time": 33920101,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad lana",
                    "alamat_pelapor": "DN BULUSAN No.0 RT.3 RW.6 BULU",
                    "no_telp_pelapor": "6285893011634",
                    "keterangan_pelapor": "MUTASI_K (G9923020188583:CT ) - periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5423020106160",
                    "waktu_lapor": "01/02/2023 16:50:06",
                    "waktu_response": "01/02/2023 16:55:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 33921719,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masni",
                    "alamat_pelapor": "DN KEDATUK No. BAKAN",
                    "no_telp_pelapor": "6287878465685",
                    "keterangan_pelapor": "MUTASI_K (G9923020188563:KCT) - Gakbisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020106165",
                    "waktu_lapor": "01/02/2023 16:50:54",
                    "waktu_response": "01/02/2023 17:08:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 33920977,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUKARJIYANA",
                    "alamat_pelapor": "PR GRAHA BTP C RT.0 RW.0 BTP",
                    "no_telp_pelapor": "6285100022320",
                    "keterangan_pelapor": "MUTASI_K (G9923020188570:kwh periksa) - 32119395963 kWh di layar tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106166",
                    "waktu_lapor": "01/02/2023 16:50:55",
                    "waktu_response": "01/02/2023 17:27:21",
                    "waktu_recovery": "01/02/2023 17:55:37",
                    "durasi_response_time": 2186,
                    "durasi_recovery_time": 1696,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Manin S",
                    "alamat_pelapor": "KP GEMPOL No.0 RT.8 RW.4 SUKADAMI",
                    "no_telp_pelapor": "6281284133955",
                    "keterangan_pelapor": "ngga bisa beli pulsa token listrik sudah padam .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106167",
                    "waktu_lapor": "01/02/2023 16:51:07",
                    "waktu_response": "01/02/2023 16:55:50",
                    "waktu_recovery": "01/02/2023 19:00:21",
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 7471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagianpengaduan@jakarta.go.id",
                    "alamat_pelapor": "AEON MALL JGC - JL. JKT GARDEN CITY BOULEVARD NO.1, RT.8/RW.6, CAKUNG TIM., KEC. CAKUNG, KOTA JAKARTA TIMUR, DAERAH KHUSUS IBUKOTA JAKARTA 13910",
                    "no_telp_pelapor": "0",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, INFO PELANGGAN BERULANG KALI TERKENDALA CAS MOBIL LISTRIK DI SPBKLU AREA TSB NAMUN GAGAL. PELANGGAN INGIN AGAR DILAKUKAN PENAMBAHAN 4 MESIN CHARGING. MOHON DAPAT DILAKUKAN PENANGANAN SESUAI KETENTUAN. #BAGIANPENGADUAN-LAPOR.GO.ID",
                    "media": "Email",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106169",
                    "waktu_lapor": "01/02/2023 16:51:08",
                    "waktu_response": "01/02/2023 18:02:26",
                    "waktu_recovery": "01/02/2023 18:20:45",
                    "durasi_response_time": 4278,
                    "durasi_recovery_time": 1099,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIMA BAHAR",
                    "alamat_pelapor": "JL PD KASTURI  NO.- RT.001/11  KEL.BATU MERAH KEC. SIRIMAU KAB. MALUKU ",
                    "no_telp_pelapor": "085240194894",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JANUARI DAN BK TELAH DI LUNASI MOHON PTL DI SAMBUNG ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5423020106170",
                    "waktu_lapor": "01/02/2023 16:51:05",
                    "waktu_response": "01/02/2023 16:53:44",
                    "waktu_recovery": "01/02/2023 17:02:52",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rere wicitra",
                    "alamat_pelapor": "DN SUMBER AWAN DS TUYOMARTO No.0 RT.12 RW.3 SINGOSARI",
                    "no_telp_pelapor": "6281357580999",
                    "keterangan_pelapor": "kode token tidak bisa di input, gagal terus. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020106171",
                    "waktu_lapor": "01/02/2023 16:51:09",
                    "waktu_response": "01/02/2023 17:02:41",
                    "waktu_recovery": "01/02/2023 17:56:16",
                    "durasi_response_time": 692,
                    "durasi_recovery_time": 3215,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kamila Nurhasanah",
                    "alamat_pelapor": "KP GIRIASIH No.0 RT.002 RW.01 CIBAYAWAK",
                    "no_telp_pelapor": "6285722033034",
                    "keterangan_pelapor": "kWh periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K5123020101251",
                    "waktu_lapor": "01/02/2023 16:52:02",
                    "waktu_response": "01/02/2023 17:37:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2747,
                    "durasi_recovery_time": 33919196,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINUL",
                    "alamat_pelapor": "JL.- NO.- DN KEBONSAWO RT-3 / RW-3 DS KEBONCANDI KEC. GONDANGWETAN KAB. PASURUAN >> DEKAT DENGAN JL. RAYA",
                    "no_telp_pelapor": "085806696675",
                    "keterangan_pelapor": "MUTASI_K (G9923020188608:padam) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA SISA KWH 18.0 DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106177",
                    "waktu_lapor": "01/02/2023 16:52:25",
                    "waktu_response": "01/02/2023 16:58:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 378,
                    "durasi_recovery_time": 33921542,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BRIAN",
                    "alamat_pelapor": "KOMPLEK PURI KRANJI REGENCY JALAN PURI 7 BLOK C6 NO 9 JAKASAMPURNA BEKASI BARAT 17145 PROVINSI JAWA BARAT (DEPAN KOMPLEK ADA INDOMART)",
                    "no_telp_pelapor": "08128558052 ",
                    "keterangan_pelapor": "MUTASI_K (G9923020188569:cek kabel sr) - MOHON PERIKSA JARINGAN KELISTRIKAN. SESUAI INFO PELANGGAN KABEL SR (MILIK TETANGGA) MENEMPEL PADA RUMAH PELANGGAN. PELANGGAN MENGINGINKAN TINDAK LANJUT ATAU PENAMBAHAN TIANG AGAR KABEL TERSEBUT TIDAK MENEMPEL PADA BANGUNAN PERSIL PELANGGAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100333",
                    "waktu_lapor": "01/02/2023 16:52:45",
                    "waktu_response": "01/02/2023 17:29:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2226,
                    "durasi_recovery_time": 33919674,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MERY",
                    "alamat_pelapor": "JL PASAR III KRAKATAU KOMPLEK SEHATI  NO.92II PSR III  RT0 RW0 KEL- KEC- KOTA MEDAN ACUAN : DEKAT INDOMARET ",
                    "no_telp_pelapor": "081266886160",
                    "keterangan_pelapor": "MUTASI_K (G9923020188595:c) - PELANGGAN TIDAK DAPAT INPUT NO TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 1899 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020106186",
                    "waktu_lapor": "01/02/2023 16:53:15",
                    "waktu_response": "01/02/2023 17:32:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2328,
                    "durasi_recovery_time": 33919542,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "adisti sesaria",
                    "alamat_pelapor": "JL JL KEMANDORAN I KAV RT5/16-26",
                    "no_telp_pelapor": "6285710386783",
                    "keterangan_pelapor": "MUTASI_K (G9923020188600:pelanggan ingin bantuan buka segel utk kwh baru) - butuh bantuan buka segel untuk koneksikan kwh meteran instalasi baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100722",
                    "waktu_lapor": "01/02/2023 16:53:45",
                    "waktu_response": "01/02/2023 17:00:32",
                    "waktu_recovery": "01/02/2023 17:04:01",
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 209,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU KRISTIN",
                    "alamat_pelapor": "JL  KAV POLRI PR CILAMBAR  BLOK A21 NO. 481B KEL CILAMBAR KEC GROGOL PETAMBURAN KOTA JAKARTA BARAT ",
                    "no_telp_pelapor": "083893823349",
                    "keterangan_pelapor": "PELANGGAN TERLAMBAT MELAKUKAN PEMBAYARAN BULAN NOVEMBER NAMUN PADA DATA SUDAH ADA PEMBAYARAN. DAN MOHON INFORMASIKAN KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106189",
                    "waktu_lapor": "01/02/2023 16:53:52",
                    "waktu_response": "01/02/2023 16:57:24",
                    "waktu_recovery": "01/02/2023 17:17:03",
                    "durasi_response_time": 212,
                    "durasi_recovery_time": 1179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Listanto",
                    "alamat_pelapor": "RT 3 RW 8",
                    "no_telp_pelapor": "6285731520800",
                    "keterangan_pelapor": "pindah golongan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020106190",
                    "waktu_lapor": "01/02/2023 16:54:17",
                    "waktu_response": "01/02/2023 16:55:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 33921722,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUTIA",
                    "alamat_pelapor": "JL THOMSON RAYAPR CLUSTER THOMSON RAYA NO 17  KEL MEDANG KEC PAGEDANGAN KAB TANGERANG (DEKAT KAMPUS UMN)",
                    "no_telp_pelapor": "082273833158",
                    "keterangan_pelapor": "MUTASI_K (G9923020188712:tlg cek) - KELUHAN BERULANG : K5423020102899, MOHON BANTUAN DAN PENYELESAIAN. TGL 24/01/2023 PELANGGAN DENGAN ID METER 45033585113 MEMBELI TOKEN SEBESAR RP. 500.000,- DAN NO TOKEN 73696859912304672563 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA USED. INFO PETUGAS SEBELUMNYA YG DATANG AKAN DIHUBUNGI DIBERIKAN KODE TOKEN YG BARU NAMUN BELUM ADA TINDAKLANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100723",
                    "waktu_lapor": "01/02/2023 16:54:54",
                    "waktu_response": "01/02/2023 17:00:06",
                    "waktu_recovery": "01/02/2023 17:02:17",
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK YANTO",
                    "alamat_pelapor": "JL NYENGSERED NO 11 i RT 2/2 KEL PELINDUNG HEWAN KEC ASTANA ANYAR KOTA BANDUNG  /SAMPING SALON RIZKI ",
                    "no_telp_pelapor": "085100748696",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO IDPEL 535515545788 MENGAJUKAN PERGESERAN KABEL SR DIKARENAKAN RENOVASI BANGUNAN , MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020106200",
                    "waktu_lapor": "01/02/2023 16:54:57",
                    "waktu_response": "01/02/2023 17:04:26",
                    "waktu_recovery": "01/02/2023 18:20:46",
                    "durasi_response_time": 569,
                    "durasi_recovery_time": 4580,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cory Cika",
                    "alamat_pelapor": "Taman Cilegon Indah RT 07 RW 05 cluster Catalonia blok G8 no 12 ",
                    "no_telp_pelapor": "628111119698",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020106203",
                    "waktu_lapor": "01/02/2023 16:55:03",
                    "waktu_response": "01/02/2023 17:00:23",
                    "waktu_recovery": "01/02/2023 17:03:54",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTIYONO ",
                    "alamat_pelapor": "KAV POLRI JL - BL A 19 101 KEL JELAMBAR KEC GROGOL PETAMBURAN KOTA JAKARTA BARAT // ACUAN: SETEMPAT MATERIAL GUNUNG MADU ",
                    "no_telp_pelapor": "082122503337",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) NO. METER 01103369615. DENGAN NO. TOKEN 2715 7897 1974 8571 5184 DAN\\n2368 2764 3881 7682 2483",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106204",
                    "waktu_lapor": "01/02/2023 16:55:35",
                    "waktu_response": "01/02/2023 18:18:54",
                    "waktu_recovery": "01/02/2023 18:30:09",
                    "durasi_response_time": 4999,
                    "durasi_recovery_time": 675,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syafar Uddin",
                    "alamat_pelapor": "JL NAROGONG SAKTI VIII F42 No.15 RT.6 RW.13 PENGASINAN",
                    "no_telp_pelapor": "6285319195558",
                    "keterangan_pelapor": "tidak bisa isi token dengan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106208",
                    "waktu_lapor": "01/02/2023 16:56:03",
                    "waktu_response": "01/02/2023 16:58:58",
                    "waktu_recovery": "01/02/2023 17:09:24",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 626,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "CLUSTER SIENA BLOK B NO 6 JL. REMBANG RT. 06/ RW. 05 KEL. JATIRASA KEC. JATIASIH KOTA BEKASI JAWA BARAT. ",
                    "no_telp_pelapor": "081314151678",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 86007744815 MEMBELI TOKEN DI APL SETEMPAT SEBESAR RP. 1.000.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106210",
                    "waktu_lapor": "01/02/2023 16:56:23",
                    "waktu_response": "01/02/2023 17:12:42",
                    "waktu_recovery": "01/02/2023 17:33:02",
                    "durasi_response_time": 979,
                    "durasi_recovery_time": 1220,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "raydianda",
                    "alamat_pelapor": "DS PAYA BAKUNG BLOK 2 No.0",
                    "no_telp_pelapor": "6285283807943",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020106214",
                    "waktu_lapor": "01/02/2023 16:56:38",
                    "waktu_response": "01/02/2023 17:24:37",
                    "waktu_recovery": "01/02/2023 19:22:07",
                    "durasi_response_time": 1679,
                    "durasi_recovery_time": 7050,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUAN",
                    "alamat_pelapor": "JL KOMP BUMI ASRI G/11 No.0",
                    "no_telp_pelapor": "6283160718881",
                    "keterangan_pelapor": "kwh macet minta ganti baru ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K1623020100004",
                    "waktu_lapor": "01/02/2023 16:56:51",
                    "waktu_response": "01/02/2023 17:07:20",
                    "waktu_recovery": "01/02/2023 17:09:58",
                    "durasi_response_time": 629,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EPI KAMARTAMI",
                    "alamat_pelapor": "JL RAYA KELAPA",
                    "no_telp_pelapor": "085267586993",
                    "keterangan_pelapor": "PERMOHONAN GESER APP METER MAU RENOVASI RUMAH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K5423020106218",
                    "waktu_lapor": "01/02/2023 16:56:56",
                    "waktu_response": "01/02/2023 16:59:08",
                    "waktu_recovery": "01/02/2023 18:14:05",
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 4497,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdurrahman",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR No.23 RT.9 RW.9 JT MAKMUR",
                    "no_telp_pelapor": "6282111492462",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106219",
                    "waktu_lapor": "01/02/2023 16:57:17",
                    "waktu_response": "01/02/2023 17:03:57",
                    "waktu_recovery": "01/02/2023 19:19:06",
                    "durasi_response_time": 400,
                    "durasi_recovery_time": 8109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wandom sas",
                    "alamat_pelapor": "KP JUBLEGAN No.0 RT.003 RW.15 PANGALENGA",
                    "no_telp_pelapor": "6282117524164",
                    "keterangan_pelapor": "posisi MCB kWh off...tapi masih ada setrum cukup besar..mohon bantuan petugas.trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020106222",
                    "waktu_lapor": "01/02/2023 16:57:40",
                    "waktu_response": "01/02/2023 17:37:21",
                    "waktu_recovery": "01/02/2023 18:49:26",
                    "durasi_response_time": 2381,
                    "durasi_recovery_time": 4325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP LUTFI",
                    "alamat_pelapor": "JL KP CILUNGUP I RT3/12 NO 28 KEL DUREN SAWIT KEC DUREN SAWIT JAKARTA TIMUR / ACUAN BENGKEL KIRANTI POWER STERING",
                    "no_telp_pelapor": "082114586247",
                    "keterangan_pelapor": "GAGAL INPUT NO TOKEN SETELAH UPDATE VKRN 43 (PTL MENYALA SISA KWH 15.77 KWH)\\nNO TOKEN 0125 6972 2478 5359 7021\\n(R3T / 10600)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106227",
                    "waktu_lapor": "01/02/2023 16:58:10",
                    "waktu_response": "01/02/2023 18:19:35",
                    "waktu_recovery": "01/02/2023 18:37:43",
                    "durasi_response_time": 4885,
                    "durasi_recovery_time": 1088,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002632119",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "SETEMPAT TOKO KING MOTOR SPOT JL JATI MULYA RAYA BLOK  D NO.13  RT 01 /13 KEL JATIMULYA KEC TAMBUN SELATAN BEKASI, ",
                    "no_telp_pelapor": "02182437682",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP, PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106232",
                    "waktu_lapor": "01/02/2023 16:58:32",
                    "waktu_response": "01/02/2023 17:09:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 631,
                    "durasi_recovery_time": 33920922,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HIDAYAT",
                    "alamat_pelapor": "JL BLKG UT KM 13 No.0 RT.0 RW.0 SORONG",
                    "no_telp_pelapor": "6282396746126",
                    "keterangan_pelapor": "MUTASI_K (G9923020188571:cek) - 0785-9375-5612-5025-3398/PERUM KENCANA 2 NO 11/R1/1300 VA/13,50 TOKEN GAGAL INPUT, BANTU SEGERA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5523020100724",
                    "waktu_lapor": "01/02/2023 16:58:38",
                    "waktu_response": "01/02/2023 17:02:11",
                    "waktu_recovery": "01/02/2023 17:22:10",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 1199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD",
                    "alamat_pelapor": " JL JABIR NO 123 C RT 4 RW 7 KEL RAGUNAN KEC PASAR MINGGU JAKARTA SELATAN",
                    "no_telp_pelapor": "6285779264127",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = ± 80.---\\nNO TOKEN :-----",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106234",
                    "waktu_lapor": "01/02/2023 16:58:46",
                    "waktu_response": "01/02/2023 17:42:03",
                    "waktu_recovery": "01/02/2023 17:59:38",
                    "durasi_response_time": 2597,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edih",
                    "alamat_pelapor": "KP KOLEKSI RT 02/07 CURUG No. CURUG WETA",
                    "no_telp_pelapor": "6281398883004",
                    "keterangan_pelapor": "kWh meter gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106240",
                    "waktu_lapor": "01/02/2023 16:59:22",
                    "waktu_response": "01/02/2023 17:35:09",
                    "waktu_recovery": "01/02/2023 19:52:13",
                    "durasi_response_time": 2147,
                    "durasi_recovery_time": 8224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NYOMAN ",
                    "alamat_pelapor": "PERUM TAMAN PAGELARAN JL. ARWANA I BLOK AA-1 NO.3 RT.5/1, KEL PADASUKA, KEC CIOMAS, KAB. BOGOR, JAWA BARAT. ",
                    "no_telp_pelapor": "085218051175",
                    "keterangan_pelapor": "TGL 19/12/22 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA 538319912212188819 DAN NO REG 5383112168175. TGL 20/12/22 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020106246",
                    "waktu_lapor": "01/02/2023 16:59:51",
                    "waktu_response": "01/02/2023 17:04:25",
                    "waktu_recovery": "01/02/2023 17:08:32",
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sirrul hayati",
                    "alamat_pelapor": "DN BERIRI JARAK SELATAN-BERI No. RT.0 RW.0",
                    "no_telp_pelapor": "6283833129269",
                    "keterangan_pelapor": "tidak dapat memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020106250",
                    "waktu_lapor": "01/02/2023 17:00:13",
                    "waktu_response": "01/02/2023 17:05:09",
                    "waktu_recovery": "01/02/2023 17:53:52",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 2923,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM HANAFI ",
                    "alamat_pelapor": "JL.SMK PELITA GAMA RT 01 RW - NIPAH-NIPAH, PENAJAM, KAB. PENAJAM PASER UTARA, KALIMANTAN TIMUR  ACUAN LOKASI SEBELUM SMK PELITA GAMA DAN SAMPING RUMAH RT 01",
                    "no_telp_pelapor": "082157018779",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 24/01/23 PEMBAYARAN PROSES PB DAYA R1MT/900  DENGAN NO REG  2322012042219. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PETUNG"
                },
                {
                    "no_laporan": "K5423020106252",
                    "waktu_lapor": "01/02/2023 17:00:33",
                    "waktu_response": "01/02/2023 17:43:29",
                    "waktu_recovery": "01/02/2023 19:10:35",
                    "durasi_response_time": 2576,
                    "durasi_recovery_time": 5226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "PR ALAM INDAH BLOK G1 NO.5 RT 1/7 KEL CIPONDOH KEC PORIS PLAWAD INDAH KOTA TANGERANG BANTEN",
                    "no_telp_pelapor": "082211142817",
                    "keterangan_pelapor": "PELANGGAN BERMAKSUD MENGAJUKAN PROSES PINDAH APP. PEMOHON MENGAKU SEBAGAI PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K1223020100338",
                    "waktu_lapor": "01/02/2023 17:01:03",
                    "waktu_response": "01/02/2023 17:56:09",
                    "waktu_recovery": "01/02/2023 18:00:20",
                    "durasi_response_time": 3306,
                    "durasi_recovery_time": 251,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIHOTANG ",
                    "alamat_pelapor": "DN DUSUN NANGGUMBA,PURBA BERSATU , PURBA BERSATU, PAKKAT, KAB. HUMBANG HASUNDUTAN, SUMATERA UTARA",
                    "no_telp_pelapor": "085359377700",
                    "keterangan_pelapor": "MOHON INFORMASI DANPENJELASAN PROSES PB I2/164000. METERAN SUDAH DIPASANG NAMUN BELUM DIALIRI LISTRIK DIKARENAKAN KABEL SR BELUM TERSEDIA MOHON DIPASANG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DOLOK SANGGUL"
                },
                {
                    "no_laporan": "K5423020106258",
                    "waktu_lapor": "01/02/2023 17:01:38",
                    "waktu_response": "01/02/2023 17:14:38",
                    "waktu_recovery": "01/02/2023 18:23:56",
                    "durasi_response_time": 780,
                    "durasi_recovery_time": 4158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILSON",
                    "alamat_pelapor": "ALAMAT LOKASI : PR RUKAN CORDOBA JL GREEN LIKE CITY BOLOUVARD BLOK F NO 10 KEL PETIR KEC CIPONDOH KOTA TENGERANG BANTEN 15147",
                    "no_telp_pelapor": "08128988000",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD (B2 / 16500 VA-B2/33.000 VA). PEMOHON MENGAKU SEBAGAI PEMILIK DIPERSIL TSB. PLN 123 BELUM BISA PROSES. PADA DATA AP2T TERTERA Gagal, IDPEL 546301818992 belum diproses Pengembalian Sisa kWh atas Agenda Permohonan : 546309922212211331. Silakan proses Pengembalian kWh Sisa terlebih dahulu.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106259",
                    "waktu_lapor": "01/02/2023 17:01:40",
                    "waktu_response": "01/02/2023 17:03:55",
                    "waktu_recovery": "01/02/2023 17:08:16",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Isti Malasari",
                    "alamat_pelapor": "DN GN. MALANG No. RT.0 TIRTANADI,",
                    "no_telp_pelapor": "6281935103515",
                    "keterangan_pelapor": "tidak bisa masuk token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020106262",
                    "waktu_lapor": "01/02/2023 17:02:20",
                    "waktu_response": "01/02/2023 17:27:36",
                    "waktu_recovery": "01/02/2023 18:36:08",
                    "durasi_response_time": 1516,
                    "durasi_recovery_time": 4112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ani maryani",
                    "alamat_pelapor": "KK MUTIARA BKS JY D16 No.12 RT.000 RW.00 CIBARUSAH",
                    "no_telp_pelapor": "6282110927260",
                    "keterangan_pelapor": "kami menggunakan listrik yg 450kwh, kok udah 5 bln bayarannya gede terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106264",
                    "waktu_lapor": "01/02/2023 17:02:41",
                    "waktu_response": "01/02/2023 17:50:30",
                    "waktu_recovery": "01/02/2023 20:59:33",
                    "durasi_response_time": 2869,
                    "durasi_recovery_time": 11343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRUDIN ",
                    "alamat_pelapor": "JL KP GEMBONG MASJID DS GEMBONG RT-03/ RW-01 KEC BALARAJA KAB TANGERANG ACUAN LAPANGAN MERAH ",
                    "no_telp_pelapor": "088294361694",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 52.82 KWH  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K1423020100475",
                    "waktu_lapor": "01/02/2023 17:02:47",
                    "waktu_response": "01/02/2023 18:20:18",
                    "waktu_recovery": "01/02/2023 19:47:15",
                    "durasi_response_time": 4651,
                    "durasi_recovery_time": 5217,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14261140389",
                    "nama_pelapor": "BP CESAR",
                    "alamat_pelapor": "JL. PAKIS BARAT 2 KOMP. PONDOK HIJAU BLOK. C2 NO. 17 KEL. PENGASIN KEC, RAWA LAMBU. BEKASI. LOKASI : DIDEKAT PATUNG KUDA",
                    "no_telp_pelapor": "087877911123",
                    "keterangan_pelapor": "MOHON BANTUAN DAN TINDAK LANJUT, INFO PELANGGAN SAAT INI NO METER TERBLOKIR. SAAT DILAKUKAN PENGECEKAN SISTEM TIDAK TERTERA TAGIHAN SUSULAN. DENGAN NO METER 14261140389 DAN SISA KWH = 4.7.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106271",
                    "waktu_lapor": "01/02/2023 17:03:32",
                    "waktu_response": "01/02/2023 17:15:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 725,
                    "durasi_recovery_time": 33920528,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rangga Tanuwijaya",
                    "alamat_pelapor": "DS GROGOL No.0 RT.3 RW.2 TULANGAN",
                    "no_telp_pelapor": "6285103020538",
                    "keterangan_pelapor": "MUTASI_K (G9923020188574:mohon maaf sebelumny permohonan pelanggan diterima) - Setelah Isi Token Listrik Dalam Rumah Tidak Menyala. karena rumah sempat di tinggal -/+1bln.\\napakah perlu aktivasi?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020106277",
                    "waktu_lapor": "01/02/2023 17:04:07",
                    "waktu_response": "01/02/2023 17:38:23",
                    "waktu_recovery": "01/02/2023 18:49:03",
                    "durasi_response_time": 2056,
                    "durasi_recovery_time": 4240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmadkusen",
                    "alamat_pelapor": "KP SETU No. RT.1 RW.1 BINTARA",
                    "no_telp_pelapor": "6289664015464",
                    "keterangan_pelapor": "pengisian token listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106282",
                    "waktu_lapor": "01/02/2023 17:04:38",
                    "waktu_response": "01/02/2023 17:15:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 33920535,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAMZAMI",
                    "alamat_pelapor": "DN LEKE DALAM No.",
                    "no_telp_pelapor": "6285967069569",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106285",
                    "waktu_lapor": "01/02/2023 17:05:14",
                    "waktu_response": "01/02/2023 17:53:10",
                    "waktu_recovery": "01/02/2023 18:41:01",
                    "durasi_response_time": 2876,
                    "durasi_recovery_time": 2871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "reni rosmawati",
                    "alamat_pelapor": "KP SARTEMBONG No.0 RT.003 RW.06 JELEKONG",
                    "no_telp_pelapor": "6285797204651",
                    "keterangan_pelapor": "tombol meteran token eror. jika tekan tombol 2,yang terbaca angka 1. jika tekan tombol 0 terbaca hapus/backspace .sehingga pengisian pulsa token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5423020106292",
                    "waktu_lapor": "01/02/2023 17:05:57",
                    "waktu_response": "01/02/2023 17:46:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2409,
                    "durasi_recovery_time": 33918699,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHNAN",
                    "alamat_pelapor": "pengenem lauq",
                    "no_telp_pelapor": "6287888846885",
                    "keterangan_pelapor": "MUTASI_K (G9923020188615:kct) - KWH GAGAL TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5523020100729",
                    "waktu_lapor": "01/02/2023 17:06:45",
                    "waktu_response": "01/02/2023 17:35:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1704,
                    "durasi_recovery_time": 33919356,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPARLAN ",
                    "alamat_pelapor": "DN PENAGGAK RT.02 RW.0 NO.0 DESA MIDANG KAEC GUNUNG SARIKAB LOMBOK BARAT NTB ACUAN LOKASI DEKAT SDN 3 MIDANG",
                    "no_telp_pelapor": "087848786875",
                    "keterangan_pelapor": "MUTASI_K (G9923020188602:kct) - 1 APP PRABAYAR  TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 15.7 KWH. NOMER TOKEN 1510.6278.2392.0153.6821 IDMETER 45054606509\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020106301",
                    "waktu_lapor": "01/02/2023 17:06:53",
                    "waktu_response": "01/02/2023 17:43:43",
                    "waktu_recovery": "01/02/2023 20:17:47",
                    "durasi_response_time": 2210,
                    "durasi_recovery_time": 9244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "denny setiawan",
                    "alamat_pelapor": "JL JL SATRIA TANGERANG",
                    "no_telp_pelapor": "6281511244472",
                    "keterangan_pelapor": "led temper di kwh meter menyala orange apakah tidak berbahaya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106302",
                    "waktu_lapor": "01/02/2023 17:07:02",
                    "waktu_response": "01/02/2023 17:19:37",
                    "waktu_recovery": "01/02/2023 17:44:22",
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 1485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. Riski A. Karim",
                    "alamat_pelapor": "KP JAMBULA No.0 RT.6 RW.3 TERNATE",
                    "no_telp_pelapor": "6282195644413",
                    "keterangan_pelapor": "tidak bisa isi pulsa listrik, selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106305",
                    "waktu_lapor": "01/02/2023 17:07:08",
                    "waktu_response": "01/02/2023 17:13:50",
                    "waktu_recovery": "01/02/2023 19:27:07",
                    "durasi_response_time": 402,
                    "durasi_recovery_time": 7997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mulia",
                    "alamat_pelapor": "Jalan Handil lima",
                    "no_telp_pelapor": "6285654040702",
                    "keterangan_pelapor": "Token listrik sudah terpakai tapi belum masuk di kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K5423020106308",
                    "waktu_lapor": "01/02/2023 17:07:32",
                    "waktu_response": "01/02/2023 17:11:04",
                    "waktu_recovery": "01/02/2023 17:33:29",
                    "durasi_response_time": 212,
                    "durasi_recovery_time": 1345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000005553",
                    "nama_pelapor": "IBU SHEILA",
                    "alamat_pelapor": "PR TAMAN TITIAN INDAH BLOK Z3 NO 4 RT 06/12 KEL KALIBARU KEC MEDAN SATRIA KOTA BEKASI// SETEMPAT RUMAH PALING UJUNG ",
                    "no_telp_pelapor": "0218859181",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 29/01/23 PETUGAS SUDAH DATANG ATAS LAPORAN TERKAIT G5423012906189 DAN DIINFORMASIKAN NO TOKEN TSB AKAN DILAKUKAN PERGANTIAN NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020106310",
                    "waktu_lapor": "01/02/2023 17:07:25",
                    "waktu_response": "01/02/2023 17:34:58",
                    "waktu_recovery": "01/02/2023 17:45:20",
                    "durasi_response_time": 1653,
                    "durasi_recovery_time": 622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006675885",
                    "nama_pelapor": "BP NAUFAL",
                    "alamat_pelapor": "JL PEMANCAR 11 NO.24 RT.03/13 KEL CISALAK KEC SUKMAJAYA KOTA DEPOK. LOKASI GG BUNTU PALING UJUNG",
                    "no_telp_pelapor": "081218360974",
                    "keterangan_pelapor": "TGL 31/01/23 TELAH MELAKUKAN PEMBAYARAN TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K5423020106316",
                    "waktu_lapor": "01/02/2023 17:08:17",
                    "waktu_response": "01/02/2023 17:15:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 451,
                    "durasi_recovery_time": 33920517,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "herla",
                    "alamat_pelapor": "Jl. Pelita Taeng No.13",
                    "no_telp_pelapor": "6282344233447",
                    "keterangan_pelapor": "MUTASI_K (G9923020188580:alat pembatas tidak berfungsi) - kantor desa taeng ,dekat SD NEGERI TAENG ,Samping toko buah sahabat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020106319",
                    "waktu_lapor": "01/02/2023 17:08:26",
                    "waktu_response": "01/02/2023 17:14:03",
                    "waktu_recovery": "01/02/2023 17:16:14",
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SELVI",
                    "alamat_pelapor": "JL- GG CEMPAKA 1 KP KARANGGAN RT 4/2 NO- KEL KARANGGAN KEC GUNUNG PUTRI KAB BOGOR JABAR. BELAKANG MASJID AL-MUTTAQIN 2",
                    "no_telp_pelapor": "082122738895",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). SISA 439.77 KWH. NO METER 56801385339. NO TOKEN 4350 3592 2852 4531 3380",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5323020100735",
                    "waktu_lapor": "01/02/2023 17:08:47",
                    "waktu_response": "01/02/2023 17:37:18",
                    "waktu_recovery": "01/02/2023 19:07:43",
                    "durasi_response_time": 1711,
                    "durasi_recovery_time": 5425,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP I MADE SUDIARTA",
                    "alamat_pelapor": "JL. PURA WATES BABAKAN CANGGU NO., CANGGU, KUTA UTARA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "087887766688",
                    "keterangan_pelapor": "PELANGGAN MENANYAKAN PROSES PD NO REGIS 5511055070689  BELUM ADA KONFIRMASI PETUGAS SUDAH DI SAMPAIKAN TERKAIT ESTIMASI NAMUN PELANGGAN MENUNGGU KONFIRMASI DARI PETUGAS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020106320",
                    "waktu_lapor": "01/02/2023 17:08:39",
                    "waktu_response": "01/02/2023 17:09:54",
                    "waktu_recovery": "01/02/2023 18:05:53",
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 3359,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000838512",
                    "nama_pelapor": "IBU PARYONO",
                    "alamat_pelapor": "KK VILA MAKMUR 1 A5  NO. 3 RT 006 / RW-19 KEL MANGUN JAYA KEC TAMBUN SELATAN (ACUAN YAYASAN YAPINA)",
                    "no_telp_pelapor": "089671105341",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PEYELESAIAN, TGL 30/01/2023 PETUGAS DATANG KE LOKASI, PELANGGAN DIARAHKAN MENGHUBUNGI 123 UNTUK DILAKUKAN PERGANTIAN APP PASKABAYAR DIKARENA ANGKA STAND TIDAK BERJALAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5523020100730",
                    "waktu_lapor": "01/02/2023 17:08:58",
                    "waktu_response": "01/02/2023 17:23:16",
                    "waktu_recovery": "01/02/2023 19:29:50",
                    "durasi_response_time": 858,
                    "durasi_recovery_time": 7594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL KP BINTARO RT05/03 NO 35 KEL PESANGGRAHAN KEC PESANGGRAHAN JAKARTA SELATAN LOKASI : DEKAT JNE ",
                    "no_telp_pelapor": "6285710814541",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.98. NO TOKEN : 0749 3264 9495 4598 6337\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K3223020100358",
                    "waktu_lapor": "01/02/2023 17:09:16",
                    "waktu_response": "01/02/2023 17:14:26",
                    "waktu_recovery": "02/02/2023 07:34:43",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 51617,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGI",
                    "alamat_pelapor": "JL DG TATA HARTACO PR HARTACO INDAH BLOK 4B NO 17 KEL. PARANGTAMBUNG, KEC. TAMALATE. KOTA MAKASSAR. ACUAN : SAMPING LAUNDRY",
                    "no_telp_pelapor": "81245113680",
                    "keterangan_pelapor": "TGL 12 JAN'23 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN G3223011200780. PELANGGAN MENERIMA BA DGN KET.MCB RUSAK DAN DITEDEL. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020106324",
                    "waktu_lapor": "01/02/2023 17:09:16",
                    "waktu_response": "01/02/2023 17:11:12",
                    "waktu_recovery": "01/02/2023 17:13:30",
                    "durasi_response_time": 116,
                    "durasi_recovery_time": 138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14342577484",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "KP KEBONCAU  JL COLE GANI RT 1 RW 5 NO 106 KEL  KERTA WANGIN ",
                    "no_telp_pelapor": "0895347085303",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 TIDAK MENGETAHUI SISA KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020106328",
                    "waktu_lapor": "01/02/2023 17:09:32",
                    "waktu_response": "01/02/2023 17:42:15",
                    "waktu_recovery": "01/02/2023 19:47:41",
                    "durasi_response_time": 1963,
                    "durasi_recovery_time": 7526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NATASHA",
                    "alamat_pelapor": "RUKO PROMINENCE BLOK 38G NO.53, RT.003/RW.006, PANUNGGANGAN TIM., KEC. PINANG, KOTA TANGERANG, BANTEN 15143",
                    "no_telp_pelapor": "0895700923768",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 19/01/2023 PENANGANAN TOKEN TERPAKAI GANGGUAN G9923011975357. SESUAI INFO PELANGGAN TELAH DILAKUKAN PENANGANAN OLEH PETUGAS DAN DIJANJIKAN NO. TOKEN AKAN DILAKUKAN PERGANTIAN DALAM WAKTU 2 MINGGU NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DENGAN PEMBELIAN TOKEN TGL. 18/01/2023 SEBESAR RP. 200.000,- DENGAN NOMOR TOKEN 4404 9152 2219 9039 8952  MOHON DAPAT DIKONVERSI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106329",
                    "waktu_lapor": "01/02/2023 17:09:45",
                    "waktu_response": "01/02/2023 17:14:15",
                    "waktu_recovery": "01/02/2023 17:41:29",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 1634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zakia amelia",
                    "alamat_pelapor": "DN BULABUH No. BANCELOK J",
                    "no_telp_pelapor": "6283853065688",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106330",
                    "waktu_lapor": "01/02/2023 17:10:21",
                    "waktu_response": "01/02/2023 17:26:59",
                    "waktu_recovery": "01/02/2023 20:39:02",
                    "durasi_response_time": 998,
                    "durasi_recovery_time": 11523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL RAYA GEDONG PANJANG No.0 RT.2 RW.10 PEKOJAN",
                    "no_telp_pelapor": "6281314838556",
                    "keterangan_pelapor": "Token Gagal Reload",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106332",
                    "waktu_lapor": "01/02/2023 17:10:38",
                    "waktu_response": "01/02/2023 17:13:34",
                    "waktu_recovery": "01/02/2023 18:28:35",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 4501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ELYONOVA SUMANTRIE",
                    "alamat_pelapor": "JL CIPINANG BARU 1 NO 7  RT  2/12  KEL  CIPINANG KEC PULO GANDUNG JAK TIM ( DEKAT  TERMINAL RAWA MANGUN ) ",
                    "no_telp_pelapor": "0214895118",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN, PADA DATA P2APST : SILAHKAN KIRIM DIL PREPAID KE P2APST !!! ( PTL  TIDAK PADAM ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020106335",
                    "waktu_lapor": "01/02/2023 17:11:05",
                    "waktu_response": "01/02/2023 17:28:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1067,
                    "durasi_recovery_time": 33919733,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yogi Indra Lesmana",
                    "alamat_pelapor": "DS ARGOSARI RT.3 RW.4 AYAH",
                    "no_telp_pelapor": "6281239639928",
                    "keterangan_pelapor": "MUTASI_K (G9923020188590:PENGECEKAN) - tidak bisa beli token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GOMBONG"
                },
                {
                    "no_laporan": "K5423020106336",
                    "waktu_lapor": "01/02/2023 17:11:18",
                    "waktu_response": "01/02/2023 17:16:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 303,
                    "durasi_recovery_time": 33920484,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "DN MAROANGIN RT-1 / RW-1 DS ARA KEC BONTO BAHARI KAB BULUKUMBA SULSEL DEKAT MESJID NURUL AMIN",
                    "no_telp_pelapor": "085388920285",
                    "keterangan_pelapor": "MUTASI_K (G9923020188576:GAGAL TOKEN) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA KWH 17.36, NO TOKEN 10596190306170185339,  ID METER 32141090160, ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KALUMPANG"
                },
                {
                    "no_laporan": "K5423020106338",
                    "waktu_lapor": "01/02/2023 17:11:17",
                    "waktu_response": "01/02/2023 17:39:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1671,
                    "durasi_recovery_time": 33919117,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lie Fifie Susana",
                    "alamat_pelapor": "DS SEMAMPIR RT.0 RW.0 SEMAMPIR",
                    "no_telp_pelapor": "6285640240945",
                    "keterangan_pelapor": "MUTASI_K (G9923020188605:cek) - tulisan Periksa.mau isi pulsa krn udh mau habis.penting.mksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020106342",
                    "waktu_lapor": "01/02/2023 17:11:36",
                    "waktu_response": "01/02/2023 17:17:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 347,
                    "durasi_recovery_time": 33920422,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kang ashev",
                    "alamat_pelapor": "PR KOTA BARU KEANDRA CLUSTER MAWJ No.D",
                    "no_telp_pelapor": "6282322429819",
                    "keterangan_pelapor": "MUTASI_K (G9923020188577:GAGAL INPUT TOKEN) - tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020106345",
                    "waktu_lapor": "01/02/2023 17:11:53",
                    "waktu_response": "01/02/2023 17:14:32",
                    "waktu_recovery": "01/02/2023 17:17:28",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIVANNI SEVENTINA MANALU",
                    "alamat_pelapor": "KP SENGON PAN MAS No.0 RT.003 RW.09 DEPOK 1",
                    "no_telp_pelapor": "6285782224326",
                    "keterangan_pelapor": "kWh Token Menunjukan Periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020106348",
                    "waktu_lapor": "01/02/2023 17:12:22",
                    "waktu_response": "01/02/2023 17:43:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1884,
                    "durasi_recovery_time": 33918839,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi",
                    "alamat_pelapor": "GG SYUKUR V No.0",
                    "no_telp_pelapor": "6285388983889",
                    "keterangan_pelapor": "MUTASI_K (G9923020188617:APP) - lampu kuning menyala terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020106350",
                    "waktu_lapor": "01/02/2023 17:12:40",
                    "waktu_response": "01/02/2023 17:51:41",
                    "waktu_recovery": "01/02/2023 21:02:14",
                    "durasi_response_time": 2341,
                    "durasi_recovery_time": 11433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amel sitompul",
                    "alamat_pelapor": "btn kembang elok",
                    "no_telp_pelapor": "6281314562600",
                    "keterangan_pelapor": "beli token gagal tapi saldo udah bayar sebesar Rp 101500",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020106353",
                    "waktu_lapor": "01/02/2023 17:13:19",
                    "waktu_response": "01/02/2023 17:31:43",
                    "waktu_recovery": "01/02/2023 19:05:53",
                    "durasi_response_time": 1104,
                    "durasi_recovery_time": 5650,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU JENI ",
                    "alamat_pelapor": "JL SULTAN HASANUDIN NO 45 KEL MELAWAI KEC KEBAYORAN BARU JAKARTA SELATAN ( DEKAT UNDERPASS PATIMURA )",
                    "no_telp_pelapor": "02172796071",
                    "keterangan_pelapor": "MOHON INNFORMASI DAN PENJELASAN. TAGIHAN REK SEPT 19 TERDAPAT RUPIAH KOMPENSASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106356",
                    "waktu_lapor": "01/02/2023 17:13:28",
                    "waktu_response": "01/02/2023 17:16:07",
                    "waktu_recovery": "01/02/2023 22:45:16",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 19749,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NAINI",
                    "alamat_pelapor": "JL PACUAN KUDA RAYA BLOK F NO 3 PR PASADENIA RESIDENCE PULOMAS  KEL KAYU PUTIH KEC PULOGADUNG JAKTIM ",
                    "no_telp_pelapor": "081253597459",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43  SISA 19.53 KWH (  NO TOKEN 3297 1147 1475 7610 5422 ) . LAPOR KEMBALI JAM 18.28 CC.54.JUAN_P",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020106357",
                    "waktu_lapor": "01/02/2023 17:13:21",
                    "waktu_response": "01/02/2023 17:45:21",
                    "waktu_recovery": "01/02/2023 19:36:48",
                    "durasi_response_time": 1920,
                    "durasi_recovery_time": 6687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "cepi",
                    "alamat_pelapor": "JL TEUKU UMAR",
                    "no_telp_pelapor": "6281991365747",
                    "keterangan_pelapor": "kwh bunyi meletup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNGPINANG KOTA"
                },
                {
                    "no_laporan": "K5423020106359",
                    "waktu_lapor": "01/02/2023 17:13:33",
                    "waktu_response": "01/02/2023 18:09:20",
                    "waktu_recovery": "01/02/2023 19:10:04",
                    "durasi_response_time": 3347,
                    "durasi_recovery_time": 3644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL PATI ISMAN LR BAKTI RT-11 / RW 02 NO 1081 KEL SEBERANG ULU 1 KEC KERTAPATI KOTA PALEMBANG  ",
                    "no_telp_pelapor": "081272710788",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020106367",
                    "waktu_lapor": "01/02/2023 17:14:21",
                    "waktu_response": "01/02/2023 17:15:46",
                    "waktu_recovery": "01/02/2023 18:15:11",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 3565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "124086",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL ALAM RAYA 2 KK PURI GADING BL-E2 NO.11 KEL JATI MELATI KEC PONDOK MELATI KOTA BEKASI. SEBRANG WARUNG NUSANTARA ",
                    "no_telp_pelapor": "0811924467",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM ) SISA 200 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106370",
                    "waktu_lapor": "01/02/2023 17:14:41",
                    "waktu_response": "01/02/2023 18:20:55",
                    "waktu_recovery": "01/02/2023 19:13:49",
                    "durasi_response_time": 3974,
                    "durasi_recovery_time": 3174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "JL DARUL IFTIDA KP RAWA AZAN  RT 1 RW 1 NO 181 KEL BANTARGEBANG KEC BANTARGEBANG  KOTA BEKASI DEKAT PABRIK KRUPUK FAJAR ",
                    "no_telp_pelapor": "089654789691",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 32.83 KWH. SUDAH DI WA PETUGAS PADA \\\"K5423013108935 \\\" NAMUN NOMOR YANG DIBERIKAN PETUGAS VIA WA TIDAK BISA DI INPUT DENGAN KETERANGAN GAGAL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106374",
                    "waktu_lapor": "01/02/2023 17:15:01",
                    "waktu_response": "01/02/2023 17:24:34",
                    "waktu_recovery": "01/02/2023 17:36:15",
                    "durasi_response_time": 573,
                    "durasi_recovery_time": 701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "carnoto",
                    "alamat_pelapor": "ds jambak blok4 gg buyut krapyak cikedung indramayu",
                    "no_telp_pelapor": "6287845997488",
                    "keterangan_pelapor": "sudah disuruh naik daya udah tf sekarang kwh bunyi truss respon petugas lama padahal kan perlu sekali saya tokoan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKEDUNG"
                },
                {
                    "no_laporan": "K5423020106377",
                    "waktu_lapor": "01/02/2023 17:15:34",
                    "waktu_response": "01/02/2023 17:16:58",
                    "waktu_recovery": "01/02/2023 19:01:10",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 6252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGMAN",
                    "alamat_pelapor": " JL SUSUKAN DUREN BARU  PR VILLA CITAYAM BLOK D09 NO 7 KEL DUREN BARU KEC BOJONGGEDE KAB BOGOR SEBELAH SD SUKAKARYA 02 ",
                    "no_telp_pelapor": "02131935635",
                    "keterangan_pelapor": "MOHON TINAK LANJUT PROSES GESER APP METER SETEMPAT AKAN DI LAKUKAN RENOVASI PELANGGAN SEBAGAI PEMILIK ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020106379",
                    "waktu_lapor": "01/02/2023 17:16:11",
                    "waktu_response": "01/02/2023 17:26:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 33919893,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ari angraini",
                    "alamat_pelapor": "Jl. Suhadak gang 3, dekat Laundry Hasanah. pagar coklat... ",
                    "no_telp_pelapor": "6285230859991",
                    "keterangan_pelapor": "MUTASI_K (G9923020188611:KWH METER GANGGUAN PERLU DI PERIKSA PETUGAS) - meteran dsaat padaman, utk menghidupkan lagi harus pakai Kode 01 enter... sabtu kmrn petugas sudh ke lokasi, tapi masih saja tetap seperti itu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106382",
                    "waktu_lapor": "01/02/2023 17:16:46",
                    "waktu_response": "01/02/2023 17:21:12",
                    "waktu_recovery": "01/02/2023 18:28:55",
                    "durasi_response_time": 266,
                    "durasi_recovery_time": 4063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIMAS BAYU",
                    "alamat_pelapor": "BENDUNGAN SUKA MAHI JLN COKOPO SELATAN DESA SUKAMAHI KEC MEGAMENDUNG KAB BOGOR ",
                    "no_telp_pelapor": "081328336092",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT TGL 01/02/2023  PELANGGAN MENDAPATKAN SURAT PERIHAL PEMADAMAN SEMENTARA TGL 02/02/2023 JAM 10.00 S/D 13.00 . PADA WAKTU TERSEBUT DI LOKASI AKAN DI SELENGARAKAN ACARA RAPAT KORDINASI PARA PEJABAT KEMENTRIAN PEKERJAAN UMUM DAN PERUMAHAN RAKYAT  DI HADIRI PARA PEJABAT ESELON 1 DAN ESELON 2. MOHON AGAR TIDAK DI PADAMKAN PADA WAKTU TERSEBUT DAN PELANGGAN MEMINTA DI HUBUNGI OLEH PETUGAS TERKAIT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020106383",
                    "waktu_lapor": "01/02/2023 17:16:39",
                    "waktu_response": "01/02/2023 17:18:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 33920341,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "LEHNAR",
                    "alamat_pelapor": "JATIAN",
                    "no_telp_pelapor": "62882009406330",
                    "keterangan_pelapor": "MUTASI_K (G9923020188582:cek) - ngisi token tidak bisa masuk\\nslalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALISAT"
                },
                {
                    "no_laporan": "K5423020106385",
                    "waktu_lapor": "01/02/2023 17:16:46",
                    "waktu_response": "01/02/2023 17:23:54",
                    "waktu_recovery": "01/02/2023 19:29:40",
                    "durasi_response_time": 428,
                    "durasi_recovery_time": 7546,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RICO",
                    "alamat_pelapor": "JL. STRATEGI RAYA S1/10, KAV. HANKAM JOGLO, KEMBANGAN, JAKARTA BARAT(LOKASI BANGUNAN NO 4  KANAN JALAN ).",
                    "no_telp_pelapor": "082226150779",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA  TERJADI LONJAKAN REKENING BULAN  JULI 2022. PELANGGAN SUDAH DATANG KE KANTOR PLN BINTARO 2 KALI BERTEMU DENGAN PETUGAS BPK PANGGI DAN BPK FAKIH DAN SESUAI INFO PELANGGAN DIBUAT BERITA ACARA PENGEMBALIAN KELEBIHAN BAYAR BESERTA LAMPIRAN PERSYARATAN DI ATAS MATERAI DAN DATA PENDUKUNGNYA NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT TERKAIT PERIHAL TSB. TERKAIT K5423012100203 ,K5423012404577. DAN K5423012503622 SUDAH DIHUBUNGI PETUGAS NAMUN BELUM ADA TINDAKLANJUT",
                    "media": "Email",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106386",
                    "waktu_lapor": "01/02/2023 17:17:09",
                    "waktu_response": "01/02/2023 18:42:37",
                    "waktu_recovery": "01/02/2023 21:27:26",
                    "durasi_response_time": 5128,
                    "durasi_recovery_time": 9889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAKA M",
                    "alamat_pelapor": "PR BULAK KAPAL PERMAI No.AA RT.1 RW.14 JATIMULYA",
                    "no_telp_pelapor": "6289529707084",
                    "keterangan_pelapor": "dilayar ad tulisan periksa ,,saat isi pulsa tertera gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5323020100743",
                    "waktu_lapor": "01/02/2023 17:17:22",
                    "waktu_response": "01/02/2023 17:42:18",
                    "waktu_recovery": "01/02/2023 19:35:02",
                    "durasi_response_time": 1496,
                    "durasi_recovery_time": 6764,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "266001",
                    "nama_pelapor": "IBU JULIEN",
                    "alamat_pelapor": "JL CIRACAS RT6/6  NO. 1 KEL CIRACAS KEC CIRACAS  KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "6281717888217",
                    "keterangan_pelapor": "PELANGGAN DENGAN IDPEL : 547101824083, TGL 04/01/2023. TUNGGAKAN SUDAH DIBAYARKAN KWH METER PTL DIPUTUS DAN MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106388",
                    "waktu_lapor": "01/02/2023 17:17:22",
                    "waktu_response": "01/02/2023 17:27:12",
                    "waktu_recovery": "01/02/2023 20:38:54",
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 11502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aka Gani Rafindo",
                    "alamat_pelapor": "JL PADEMANGAN 1 GG 12 No.24 RT.12 RW.4 PDMNGAN",
                    "no_telp_pelapor": "6287809911988",
                    "keterangan_pelapor": "Token Reject\\nInput angka token sudah benar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106391",
                    "waktu_lapor": "01/02/2023 17:17:44",
                    "waktu_response": "01/02/2023 18:08:37",
                    "waktu_recovery": "01/02/2023 18:12:21",
                    "durasi_response_time": 3053,
                    "durasi_recovery_time": 224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alan lauri",
                    "alamat_pelapor": "kemayatan rt 01 rw 03",
                    "no_telp_pelapor": "6285712225119",
                    "keterangan_pelapor": "mengapa tagihan listrik rumah saya mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBUMEN"
                },
                {
                    "no_laporan": "K5423020106392",
                    "waktu_lapor": "01/02/2023 17:17:52",
                    "waktu_response": "01/02/2023 18:36:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4745,
                    "durasi_recovery_time": 33915648,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "tampojung tenggina",
                    "no_telp_pelapor": "6281996805849",
                    "keterangan_pelapor": "MUTASI_K (G9923020188671:Pelanggan sudah dihubungi TE langsung close ) - pengisian selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106393",
                    "waktu_lapor": "01/02/2023 17:17:54",
                    "waktu_response": "01/02/2023 17:27:43",
                    "waktu_recovery": "01/02/2023 19:35:24",
                    "durasi_response_time": 589,
                    "durasi_recovery_time": 7661,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Oza",
                    "alamat_pelapor": "Berkah Ghaisan Laundry Kp. Kukun Rt : 11 Rw : 06",
                    "no_telp_pelapor": "6281310919512",
                    "keterangan_pelapor": "no meteran tidak terdaptar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106394",
                    "waktu_lapor": "01/02/2023 17:18:08",
                    "waktu_response": "01/02/2023 17:21:42",
                    "waktu_recovery": "01/02/2023 19:41:53",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 8411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "5794  865",
                    "nama_pelapor": "IBU HELENA",
                    "alamat_pelapor": "JL MRICAN BARU NO 20 RT-2 / RW-44 KEL CATUR TUNGGAL KEC DEPOK SLEMAN (DEKAT UNIV ATMAJAYA SLEMAN)",
                    "no_telp_pelapor": "0214750560",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101926, TGL 30/01/23 TUNGGAKAN REK  JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI CC.54.SUTA . NO YG BISA DI HUBUNGI 085727566372/082134956011.CC.54.ASNAH (PUKUL 18:45 WIB_081237335493)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106395",
                    "waktu_lapor": "01/02/2023 17:18:17",
                    "waktu_response": "01/02/2023 17:20:04",
                    "waktu_recovery": "01/02/2023 18:21:05",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 3661,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000001006111461392",
                    "nama_pelapor": "BP AHMED FACHRUL RAMADHAN",
                    "alamat_pelapor": "KP.KANDANG RT001/RW005 DESA SUKARAYA KECAMATAN KARANG BAHAGIA.",
                    "no_telp_pelapor": "082114014336",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 4465, ST AK 5178, ST BERDASARKAN ANGKA ACMT 02/23 = 5178. REK (BELUM DILUNASI). (PERSIL DIHUNI TIDAK BERPAGAR DAN TIDAK TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106399",
                    "waktu_lapor": "01/02/2023 17:18:58",
                    "waktu_response": "01/02/2023 17:43:07",
                    "waktu_recovery": "01/02/2023 18:04:19",
                    "durasi_response_time": 1449,
                    "durasi_recovery_time": 1272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYA",
                    "alamat_pelapor": "JL - DS LEKTAMA NO 1 1 RT-1 / RW-1  KEC. NAMROLE KAB. BURU SELATAN PROV. MALUKU ACUAN LOKASI DEKAT BANDARA ",
                    "no_telp_pelapor": "081241372866",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 28/12/22 PROSES REALISASI MIGRASI LAYANAN R1 / 1300VA - R1T / 1300VA DENGAN  NO REG 4118917002610 .SESUAI INFO PELANGGAN APP TERPASANG TERLALU TINGGI , DAN PELANGGAN BERKORDINASI DENGAN PETUGAS REALISASI MENGINGINKAN AGAR APP TSB DI TURUNKAN DAN DI JANJIKAN OLEH PETUGAS DALAM WATU 2-3 HARI AKAN DILAKUKAN PROSES PERGESERAN . NAMUN HINGGA SAAT INI BELUM ADA PENANGANAN. TERKAIT K5423013104804 SUDAH DI HUBUNGI OLEH PETUGAS SETEMPAT DAN DIJANJIKAN AKAN DI TINDAK LANJUTI HARI INI NAMUN BELUM ADA PETUGAS YANG DATANG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NAMROLE"
                },
                {
                    "no_laporan": "K5523020100740",
                    "waktu_lapor": "01/02/2023 17:19:21",
                    "waktu_response": "01/02/2023 17:39:35",
                    "waktu_recovery": "01/02/2023 18:48:43",
                    "durasi_response_time": 1214,
                    "durasi_recovery_time": 4148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUSEN ",
                    "alamat_pelapor": "JL RAYA KP SETU  GANG H TOYIB 3 NO 137   RT-1 / RW-1 BINTARA JAYA BEKASI BARAT KOTA BEKASI / DEPAN LAP GOR BADMINTON ",
                    "no_telp_pelapor": "6285888098753",
                    "keterangan_pelapor": "1 APP PRABAYAR  TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 11.10 KWH IDMETER 86003914107. NOMER TOKEN 5584.4281.1981.8332.8492\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106405",
                    "waktu_lapor": "01/02/2023 17:20:07",
                    "waktu_response": "01/02/2023 17:22:37",
                    "waktu_recovery": "01/02/2023 17:40:59",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 1102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL SWAMAS II RT 4 RW 7 NO 79 KEL JAGAKARSA KEC JAGAKARSA KOTA JAKARTA SELATAN. DEKAT LAPANGAN VOLLY",
                    "no_telp_pelapor": "081219414495",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14040711336 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA AP2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 391 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106408",
                    "waktu_lapor": "01/02/2023 17:20:09",
                    "waktu_response": "01/02/2023 17:28:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 33919742,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endah Ayu Dwi Cahyani",
                    "alamat_pelapor": "Jlan Garuda no 9 Klurak Baru RT 01 RW O4 Bokoharjo, Prambanan, Sleman, Daerah Istimewa Yogyakarta ",
                    "no_telp_pelapor": "6288238332905",
                    "keterangan_pelapor": "MUTASI_K (G9923020188589:Tegangan drop) - Listrik drop ketika mesin pompa air hidup ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020106410",
                    "waktu_lapor": "01/02/2023 17:20:11",
                    "waktu_response": "01/02/2023 17:38:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1127,
                    "durasi_recovery_time": 33919127,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NISPAINI",
                    "alamat_pelapor": "DS GUBUK LAUK RT. RW. KORLEKO",
                    "no_telp_pelapor": "6287882799669",
                    "keterangan_pelapor": "MUTASI_K (G9923020188607:tombol) - TOMBOL TIDAK BERFUNGSI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020106411",
                    "waktu_lapor": "01/02/2023 17:20:16",
                    "waktu_response": "01/02/2023 17:21:15",
                    "waktu_recovery": "01/02/2023 17:22:51",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhlis Puji Nugroho",
                    "alamat_pelapor": "JL PR. GREEN VILLAGE BLOK B19 No.",
                    "no_telp_pelapor": "6281227006773",
                    "keterangan_pelapor": "Tidak keluar token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106413",
                    "waktu_lapor": "01/02/2023 17:20:24",
                    "waktu_response": "01/02/2023 17:28:35",
                    "waktu_recovery": "01/02/2023 18:53:04",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 5069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vivi Anggreini",
                    "alamat_pelapor": "Gang Anggur No. 40B",
                    "no_telp_pelapor": "6282170164650",
                    "keterangan_pelapor": "token tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5423020106414",
                    "waktu_lapor": "01/02/2023 17:20:41",
                    "waktu_response": "01/02/2023 17:27:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 388,
                    "durasi_recovery_time": 33919836,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "herla",
                    "alamat_pelapor": "Jl. Pelita Taeng No.13",
                    "no_telp_pelapor": "6282344233447",
                    "keterangan_pelapor": "MUTASI_K (G9923020188585:meteran listrik sy kadangmenyala kuning kadang tidak ini sudah berapa bulan..alamat rumah dekat kantor desa taeng dan tidak jauh dari SD Negeri taeng dan berdekatan dengan toko buah sahabat ) - meteran listrik sy kadangmenyala kuning kadang tidak ini sudah berapa bulan..alamat rumah dekat kantor desa taeng dan tidak jauh dari SD Negeri taeng dan berdekatan dengan toko buah sahabat ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020106415",
                    "waktu_lapor": "01/02/2023 17:20:53",
                    "waktu_response": "01/02/2023 17:21:22",
                    "waktu_recovery": "01/02/2023 17:22:46",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhlis Puji Nugroho",
                    "alamat_pelapor": "DS PURWOREJO No.0 RT.2 RW.1 JENU",
                    "no_telp_pelapor": "6281227006773",
                    "keterangan_pelapor": "Token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106418",
                    "waktu_lapor": "01/02/2023 17:21:05",
                    "waktu_response": "01/02/2023 17:34:21",
                    "waktu_recovery": "01/02/2023 18:05:55",
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 1894,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASWARI ",
                    "alamat_pelapor": "KP TAMAN_DS. NANGA. MONGKO RT-- / RW--  KEC NANGA TAMAN KAB SEKADAU PROV KALIMANTAN BARAT SETEMPAT SDN O7 NANGA MONGKO",
                    "no_telp_pelapor": "085349620575",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA KWH TIDAK MENEGTAHUI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEKADAU"
                },
                {
                    "no_laporan": "K5423020106420",
                    "waktu_lapor": "01/02/2023 17:21:08",
                    "waktu_response": "01/02/2023 17:41:58",
                    "waktu_recovery": "01/02/2023 18:07:03",
                    "durasi_response_time": 1250,
                    "durasi_recovery_time": 1505,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KAK KAISAR/ kaisarantonn",
                    "alamat_pelapor": "JL DAMAI NO.50 RT 6/1 KEL SETU KEC CIPAYUNG JAKARTA TIMUR.",
                    "no_telp_pelapor": "082299999289",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY DAYA 7700 VA, PEMOHON MEMILIKI MOBIL LISTRIK. ",
                    "media": "Twitter",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106421",
                    "waktu_lapor": "01/02/2023 17:21:17",
                    "waktu_response": "01/02/2023 17:28:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 442,
                    "durasi_recovery_time": 33919746,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bagus Alfince",
                    "alamat_pelapor": "JL LINTAS TIMUR /SOREK No.0 RT.3 RW.1",
                    "no_telp_pelapor": "628117441424",
                    "keterangan_pelapor": "MUTASI_K (G9923020188591:drop tegangan) - drop tegangan ukui dan sekitarnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020106429",
                    "waktu_lapor": "01/02/2023 17:22:51",
                    "waktu_response": "01/02/2023 17:54:48",
                    "waktu_recovery": "01/02/2023 19:05:32",
                    "durasi_response_time": 1917,
                    "durasi_recovery_time": 4244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoyok",
                    "alamat_pelapor": "DN BINANGUN DESA WADUNGASIH No.0 RT.11 RW.3 BUDURAN",
                    "no_telp_pelapor": "6282139727727",
                    "keterangan_pelapor": "meter diisi token tidak bisa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020106430",
                    "waktu_lapor": "01/02/2023 17:23:16",
                    "waktu_response": "01/02/2023 17:46:47",
                    "waktu_recovery": "01/02/2023 17:48:06",
                    "durasi_response_time": 1411,
                    "durasi_recovery_time": 79,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE HENDARTA ",
                    "alamat_pelapor": " JL.PEMUDA PRM.TAMAN SAFINA I NO.B28, SUNGAIJAWI, PONTIANAK KOTA, KOTA PONTIANAK, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081352302838",
                    "keterangan_pelapor": "TGL 29/11/2022 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2110012076405. TGL 29/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.",
                    "media": "Email",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020106432",
                    "waktu_lapor": "01/02/2023 17:23:33",
                    "waktu_response": "01/02/2023 18:22:43",
                    "waktu_recovery": "01/02/2023 19:17:32",
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 3289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MIKO",
                    "alamat_pelapor": "KP BOJONG MENTENG NO 210 RT-1 / RW-2 KEL BJ MENTENG KEC RAWA LUMBU KOTA BEKASI//DEKAT DANAU DAN GEDEUNG KESENIAN",
                    "no_telp_pelapor": "081310919228",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES GESER KABEL SR PEMOHON SEBAGAI PEMILIK DENGAN ID PELANGGAN 537412781934",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106433",
                    "waktu_lapor": "01/02/2023 17:23:33",
                    "waktu_response": "01/02/2023 17:37:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 846,
                    "durasi_recovery_time": 33919206,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maria Elvi",
                    "alamat_pelapor": "jl permas RT 03 RW 06",
                    "no_telp_pelapor": "628970978778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188642:gangguan di bypass) - lampu di by pass waktunya untuk kunjungan tp ga ada yang berkunjung ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106439",
                    "waktu_lapor": "01/02/2023 17:24:40",
                    "waktu_response": "01/02/2023 17:47:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1363,
                    "durasi_recovery_time": 33918622,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUPITER ZAI",
                    "alamat_pelapor": "DS SIFALAETE No. GUNUNGSITO",
                    "no_telp_pelapor": "6281370744748",
                    "keterangan_pelapor": "Mohon dibantu utk Kwh Meter ada tulisan \\\"Periksa\\\" terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GUNUNG SITOLI"
                },
                {
                    "no_laporan": "K5423020106440",
                    "waktu_lapor": "01/02/2023 17:24:42",
                    "waktu_response": "01/02/2023 17:40:45",
                    "waktu_recovery": "01/02/2023 18:48:08",
                    "durasi_response_time": 963,
                    "durasi_recovery_time": 4043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saeful",
                    "alamat_pelapor": "JL NURUL IMAN No. RT.3 RW.18 JAKA SAMPU",
                    "no_telp_pelapor": "6281563831554",
                    "keterangan_pelapor": "saya isi token barusan tapi gagal dimasukkan tolong dicek \\nterimakasih \\n\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106441",
                    "waktu_lapor": "01/02/2023 17:25:06",
                    "waktu_response": "01/02/2023 17:33:44",
                    "waktu_recovery": "01/02/2023 19:06:54",
                    "durasi_response_time": 518,
                    "durasi_recovery_time": 5590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juendriqe Ferdinand Raynald Silaban",
                    "alamat_pelapor": "jl swadaya no 135a marindal dalam (wana biru putih)",
                    "no_telp_pelapor": "6285765442477",
                    "keterangan_pelapor": "pemutusan tanpa pemberitahuan... tagihan jatuh tempo sudah dibayar 31 Januari... apa kah peraturannya sperti itu telat bayar 10 hari langsung putus?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020106442",
                    "waktu_lapor": "01/02/2023 17:25:19",
                    "waktu_response": "01/02/2023 17:26:52",
                    "waktu_recovery": "02/02/2023 07:33:16",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 50784,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU CRISTY",
                    "alamat_pelapor": "JL GADING GRIYA BLOK BM NO. 19 KEL PEGANGSAAN DUA KEC KELAPA GADING JAKUT // DEKAT MASJID ",
                    "no_telp_pelapor": "081282077087",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JAN 23 BERIKUT BK DAN TGL 01/02/2023 TAGIHAN REK FEB 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020106444",
                    "waktu_lapor": "01/02/2023 17:25:41",
                    "waktu_response": "01/02/2023 18:10:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2691,
                    "durasi_recovery_time": 33917233,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI AHMAD",
                    "alamat_pelapor": "JL KRAMAT 2 RT 4 RW 10 KEL LUBNAG BUAYA KEC CIPAYUNG KOTA JAKARTA ACUAN LOKASI DEPAN GG KRAMAT 2",
                    "no_telp_pelapor": "6281211793546",
                    "keterangan_pelapor": "MUTASI_K (G9923020188646:padam) - SR TERPUTUS PTL PADAM \\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106445",
                    "waktu_lapor": "01/02/2023 17:25:50",
                    "waktu_response": "01/02/2023 17:36:57",
                    "waktu_recovery": "01/02/2023 19:45:48",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 7731,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sumanteb",
                    "alamat_pelapor": "Dukuh Krajan RT 04 RW 03",
                    "no_telp_pelapor": "6282228272127",
                    "keterangan_pelapor": "Tidak Bisa di Isi Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K5523020100745",
                    "waktu_lapor": "01/02/2023 17:26:14",
                    "waktu_response": "01/02/2023 17:27:15",
                    "waktu_recovery": "01/02/2023 17:44:27",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 1032,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GAGALI ",
                    "alamat_pelapor": "JL LARAT RT 1 RW 1 NO 12 KEL TANAH TINGGI KEC TERNATE SELATAN KOTA TERNATE ",
                    "no_telp_pelapor": "082189316385",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA TERTERA GAGAL. SETELAH UPDATE VKRN 43 DENGAN SISA KWH =13,27 NO TOKEN 6630 6913 5697 1436 6124 DAN 4533 3751 9591 3652 6968",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106449",
                    "waktu_lapor": "01/02/2023 17:26:25",
                    "waktu_response": "01/02/2023 17:35:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 519,
                    "durasi_recovery_time": 33919361,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kristianto Timur",
                    "alamat_pelapor": "JL PULOSARI GG 3 No.57 RT.1 RW.6 DK PAKIS",
                    "no_telp_pelapor": "6282142159393",
                    "keterangan_pelapor": "MUTASI_K (G9923020188603:mohon bantuan) - beli token 100rb stelah saya masukan kode nya, ada tulisan gagal di meteran nya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020106450",
                    "waktu_lapor": "01/02/2023 17:26:27",
                    "waktu_response": "01/02/2023 18:10:47",
                    "waktu_recovery": "01/02/2023 19:15:45",
                    "durasi_response_time": 2660,
                    "durasi_recovery_time": 3898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anton wijaya",
                    "alamat_pelapor": "Jl. Bangau 6 No.d10",
                    "no_telp_pelapor": "6281271458606",
                    "keterangan_pelapor": "Belum ditindak lanjuti sesuai dg schedule pelaksanaan yg ditetapkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020106458",
                    "waktu_lapor": "01/02/2023 17:27:08",
                    "waktu_response": "01/02/2023 18:42:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4521,
                    "durasi_recovery_time": 33915316,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIO HASTRIYANA SURYA ATMADJA",
                    "alamat_pelapor": "JL. BLOK KALIJAGA DN IV KALIJAGA MUNDU NO.86 RT.2 RW.6 KEL. MUNDU PESISIR KEC. MUNDU KAB. CIRBON/ DKT KANTOR PEMASARAN PURI MELATI.",
                    "no_telp_pelapor": "6282130484969",
                    "keterangan_pelapor": "MUTASI_K (G9923020188684:EKS KRN) - Sudah beli token sampai 2 kali,, tapi semua gagal dimasukan ke meteran PLN, minta tolong ada yg cek kesini terimakasih. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020106459",
                    "waktu_lapor": "01/02/2023 17:27:13",
                    "waktu_response": "01/02/2023 17:57:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1804,
                    "durasi_recovery_time": 33918028,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "purnomo jam",
                    "alamat_pelapor": "DN PULOREJO No. RT.5 RW.2 SAWAHAN, S",
                    "no_telp_pelapor": "6285104737100",
                    "keterangan_pelapor": "MUTASI_K (G9923020188633:kode G) - nomor token dimasukkan selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5423020106463",
                    "waktu_lapor": "01/02/2023 17:27:23",
                    "waktu_response": "01/02/2023 17:27:52",
                    "waktu_recovery": "01/02/2023 19:36:19",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 7707,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "awin susanto",
                    "alamat_pelapor": "KP CILANGKARA No. RT.6 RW.3 CILANGKARA",
                    "no_telp_pelapor": "6285692214757",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106472",
                    "waktu_lapor": "01/02/2023 17:28:06",
                    "waktu_response": "01/02/2023 17:40:16",
                    "waktu_recovery": "01/02/2023 19:03:15",
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 4979,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU WATI",
                    "alamat_pelapor": "JL PRAMUKA SARI 3 NO 15B RT 3/8 KEL RAWA SARI KEC CEMPAKA PUTIH JAKARTA PUSAT. (DEKAT DUDANG PAK KURNIA ) DAN JL I ",
                    "no_telp_pelapor": "02142800039",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.  SESUAI INFO PELANGGAN MASIH TERDAPAT NO TOKEN PEMBELIAN DI TANGGAN 01/02/23 SEBESAR RP 1.000.000 YANG BELUM DIINPUT PADA APP LAMA (ID METER :86031121774). YBS MENGINGINKAN AGAR  (NO TOKEN) TSB DAPAT DIKONVERSI KE APP BARU (ID METER :14457920313) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020106473",
                    "waktu_lapor": "01/02/2023 17:28:18",
                    "waktu_response": "01/02/2023 18:18:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3009,
                    "durasi_recovery_time": 33916758,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Fuat Asnawi",
                    "alamat_pelapor": "DS KURIPAN No. RT.1 RW.1 GARUNG",
                    "no_telp_pelapor": "6285292912229",
                    "keterangan_pelapor": "MUTASI_K (G9923020188670:-) - Tidak bisa di topup pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSOBO"
                },
                {
                    "no_laporan": "K5423020106475",
                    "waktu_lapor": "01/02/2023 17:28:38",
                    "waktu_response": "01/02/2023 17:37:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 533,
                    "durasi_recovery_time": 33919214,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochammad Fahri suyuti",
                    "alamat_pelapor": "belang RT 03 RW 04",
                    "no_telp_pelapor": "628993955653",
                    "keterangan_pelapor": "MUTASI_K (G9923020188644:gagal token) - gagal saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106476",
                    "waktu_lapor": "01/02/2023 17:28:39",
                    "waktu_response": "01/02/2023 18:42:07",
                    "waktu_recovery": "02/02/2023 00:04:23",
                    "durasi_response_time": 4408,
                    "durasi_recovery_time": 19336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Hidayat",
                    "alamat_pelapor": "Jl. Semolowaru Utara 1 No.131 A",
                    "no_telp_pelapor": "6283109613529",
                    "keterangan_pelapor": "Isi token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020106477",
                    "waktu_lapor": "01/02/2023 17:28:58",
                    "waktu_response": "01/02/2023 18:03:51",
                    "waktu_recovery": "01/02/2023 20:05:06",
                    "durasi_response_time": 2093,
                    "durasi_recovery_time": 7275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmad febrian",
                    "alamat_pelapor": "jl desa telajung no 81 RT 06 RW 01",
                    "no_telp_pelapor": "6288213061191",
                    "keterangan_pelapor": "tidak bisa isi token padahal nomer token baru beli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020106484",
                    "waktu_lapor": "01/02/2023 17:29:21",
                    "waktu_response": "01/02/2023 17:33:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 33919463,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni junaedi",
                    "alamat_pelapor": "KP PAGEBANGAN No.0 RT.9 RW.3 KETILENG",
                    "no_telp_pelapor": "6289619911856",
                    "keterangan_pelapor": "MUTASI_K (G9923020188598:kwh rusak) - Tombol kilometer bermasalah (tidak bisa di gunakan)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5223020101438",
                    "waktu_lapor": "01/02/2023 17:29:33",
                    "waktu_response": "01/02/2023 18:55:46",
                    "waktu_recovery": "01/02/2023 19:52:03",
                    "durasi_response_time": 5173,
                    "durasi_recovery_time": 3377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0016267990000",
                    "nama_pelapor": "IBU SUTINI ",
                    "alamat_pelapor": "JL  NGEMPLAK KEDUNG SONO RT 1 RW 3\\nKEL KEDUNG SONO\\nKEC BULU\\nKAB SUKOHARJO\\nACUAN LOKASI ",
                    "no_telp_pelapor": "085234939232",
                    "keterangan_pelapor": "TANGGAL 20-01-2023 TUNGGAKAN REKENING 8895 TELAH DILUNASI VIA BRI MOHON PTL DISAMBUNG SESUAI KETENTUAN.\\nCALL TERPUTUS SAAT KONFIRMASI ALAMAT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5423020106489",
                    "waktu_lapor": "01/02/2023 17:29:59",
                    "waktu_response": "01/02/2023 17:53:15",
                    "waktu_recovery": "01/02/2023 17:59:13",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 358,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eulis Nurwulan",
                    "alamat_pelapor": "kp. pajajaran rt. 01 rw. 04 desa. Pangauban kecamatan. batujajar kabupaten. bandung barat Jawa barat",
                    "no_telp_pelapor": "6289504156557",
                    "keterangan_pelapor": "permohonan geser kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5523020100747",
                    "waktu_lapor": "01/02/2023 17:30:01",
                    "waktu_response": "01/02/2023 17:46:58",
                    "waktu_recovery": "01/02/2023 19:24:07",
                    "durasi_response_time": 1017,
                    "durasi_recovery_time": 5829,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRVIANTI",
                    "alamat_pelapor": "KK PDU.PERMAI SEKTOR 5 JL ANGGREK 4 BLOK E5 NO 10 KEL BAHAGIA KEC BABELAN KOTA BEKASI / DEKAT LAPANGAN DAN MASJID",
                    "no_telp_pelapor": "087866316036",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5323020100591, PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT TELAT PEMBAYARAN TAGIHAN SUDAH DIBAYARKAN BANK MANDIRI 31-01-2023 \\t22:21:57 MOHON DIBANTU KONFIRMASI DAN TINDAKLAJUT // MOHON TINDAK LANJUT DAN PENANGANAN DARI PETUGAS, PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.>>PELANGGAN LAPOR 2X.(CC.52.YOVITA). 17:44 01/02/2023 PELANGGAN MELAPOR KEMBALI. (CC.53.EMIL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106492",
                    "waktu_lapor": "01/02/2023 17:30:35",
                    "waktu_response": "01/02/2023 17:34:49",
                    "waktu_recovery": "01/02/2023 17:50:23",
                    "durasi_response_time": 254,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isnan",
                    "alamat_pelapor": "DN KEDUNGGUWO No. RT.1 RW.3 KEDUNGGUWO",
                    "no_telp_pelapor": "6285607164954",
                    "keterangan_pelapor": "kwh meter habis di ganti hari jum,at kemarin \\nsisa token belum di ganti nomor .meter 86229288971.  sisa pulsa 555.92 \\nsedang kan punya tetangga kiri kanan sudah diganti semua sisa token nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020106495",
                    "waktu_lapor": "01/02/2023 17:31:10",
                    "waktu_response": "01/02/2023 17:33:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 33919466,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PARTINI ",
                    "alamat_pelapor": "DK SIDAMAKMUR BLOK MUSOLAH AINUL YAQIN JL RAYA CIKADU  RT-17 / RW-4 KEL JOJOGAN KEC WATUKUMPUL KAB PEMALANG JAWA TENGAH ( SAMPING MUSHOLLAH AINUL YAQIN ) ",
                    "no_telp_pelapor": "082317047429",
                    "keterangan_pelapor": "MUTASI_K (G9923020188599:APP MUNI TERUS, ONOK SARANG RAYAPE, CEK) - MOHON PERIKSA APP PRABAYAR BUZZER ALARM SELALU BEBRBUNYI KONSTAN DAN APP TERDAPAT SARANG RAYAP. SISA 161.73 KWH. ID METER 32014607108.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RANDUDONGKAL"
                },
                {
                    "no_laporan": "K5423020106496",
                    "waktu_lapor": "01/02/2023 17:31:05",
                    "waktu_response": "01/02/2023 17:56:17",
                    "waktu_recovery": "01/02/2023 19:35:31",
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 5954,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ELAN",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK B67  NO 7 CIBARUSAH KAB BEKASI ",
                    "no_telp_pelapor": "082125128529",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN, TGL 01/02/23 PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN KARENA BLOCKING PEMBELIAN, PADA DATA AP2T TERTERA TS P2TL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106501",
                    "waktu_lapor": "01/02/2023 17:31:22",
                    "waktu_response": "01/02/2023 17:42:27",
                    "waktu_recovery": "01/02/2023 19:47:04",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 7477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "supranti",
                    "alamat_pelapor": "Puri Asih Residence Blok B No.18 Kp.Candu Kel. Serdang wetan kecamatan Legok Kab Tangerang",
                    "no_telp_pelapor": "628988798163",
                    "keterangan_pelapor": "pengisian token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106511",
                    "waktu_lapor": "01/02/2023 17:32:11",
                    "waktu_response": "01/02/2023 17:38:17",
                    "waktu_recovery": "01/02/2023 18:29:58",
                    "durasi_response_time": 366,
                    "durasi_recovery_time": 3101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020106512",
                    "waktu_lapor": "01/02/2023 17:32:17",
                    "waktu_response": "01/02/2023 17:35:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 33919345,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhasanah",
                    "alamat_pelapor": "KP KEDUNG BADAK No.0 RT.003 RW.02 KED.BADAK",
                    "no_telp_pelapor": "6285813921525",
                    "keterangan_pelapor": "MUTASI_K (G9923020188727:perlu cek yantek) - kwh listrik ngelos posisi off jadi listrik tidak nyala. tidak bisa di on kan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020106514",
                    "waktu_lapor": "01/02/2023 17:32:37",
                    "waktu_response": "01/02/2023 17:35:14",
                    "waktu_recovery": "01/02/2023 19:25:39",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 6625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tedi",
                    "alamat_pelapor": "KP BLUWO CEMARA No.45 RT.2 RW.3 SUKALAKSAN",
                    "no_telp_pelapor": "6285889995900",
                    "keterangan_pelapor": "Token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106519",
                    "waktu_lapor": "01/02/2023 17:33:23",
                    "waktu_response": "01/02/2023 18:36:46",
                    "waktu_recovery": "01/02/2023 21:10:47",
                    "durasi_response_time": 3803,
                    "durasi_recovery_time": 9241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Choirul Huda",
                    "alamat_pelapor": "JL SIMPANG SUKUN No. RT. 2 RW. 4 SUKUN",
                    "no_telp_pelapor": "6285755202515",
                    "keterangan_pelapor": "KWH meter bermasalah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020106522",
                    "waktu_lapor": "01/02/2023 17:33:35",
                    "waktu_response": "01/02/2023 17:36:14",
                    "waktu_recovery": "01/02/2023 19:03:33",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 5239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "supriyanto",
                    "alamat_pelapor": "DK BITING No.0 RT.42 RW.5 GONGGANG",
                    "no_telp_pelapor": "6285730360904",
                    "keterangan_pelapor": "lampu berkedip kedip dan drop,4 rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020106527",
                    "waktu_lapor": "01/02/2023 17:34:26",
                    "waktu_response": "01/02/2023 17:38:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 255,
                    "durasi_recovery_time": 33919144,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NISPAINI",
                    "alamat_pelapor": "DN GUBUK BARET, KORLEKO No. RT.3 RW.2 LB. HAJI",
                    "no_telp_pelapor": "6287853836742",
                    "keterangan_pelapor": "MUTASI_K (G9923020188610:layar) - TIDAK ADA TAMPILAN DI LAYAR",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5323020100760",
                    "waktu_lapor": "01/02/2023 17:34:37",
                    "waktu_response": "01/02/2023 17:41:15",
                    "waktu_recovery": "01/02/2023 17:50:26",
                    "durasi_response_time": 398,
                    "durasi_recovery_time": 551,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006938768",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "KK SEKELOA NO 68 RT-002 / RW-02 KEL SEKELOA KEC COBLONG KOTA BANDUNG ",
                    "no_telp_pelapor": "081395910497",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN STROOM DIKARENAKAN BLOKING DGN NO METER 32149775887, DIBANTU KONFIRMASI PELANGGAN TERKAIT PENYEBAB BLOKING PEMBELIAN . TERSISA 1403 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020106530",
                    "waktu_lapor": "01/02/2023 17:34:35",
                    "waktu_response": "01/02/2023 17:35:28",
                    "waktu_recovery": "01/02/2023 20:35:03",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 10775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hariyono arzalea",
                    "alamat_pelapor": "DN SUMBERSARI DS WONOSARI KEC WONOSARI No.0 RT.6 RW.9 WONOSARI",
                    "no_telp_pelapor": "6282142259048",
                    "keterangan_pelapor": "lcd kwh meter tidak menyala..lestrek tidak bisa digunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020106531",
                    "waktu_lapor": "01/02/2023 17:34:36",
                    "waktu_response": "01/02/2023 17:35:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 33919349,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kadek Widiantari",
                    "alamat_pelapor": "JL LALU MESIR N0. 10X ABIAN No.",
                    "no_telp_pelapor": "6287849445597",
                    "keterangan_pelapor": "MUTASI_K (G9923020188601:kct) - token ndak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020106533",
                    "waktu_lapor": "01/02/2023 17:34:46",
                    "waktu_response": "01/02/2023 17:37:22",
                    "waktu_recovery": "01/02/2023 18:14:40",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 2238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochammad Fahri suyuti",
                    "alamat_pelapor": "Belang RT 03 RW 04",
                    "no_telp_pelapor": "628993955653",
                    "keterangan_pelapor": "gagal saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106537",
                    "waktu_lapor": "01/02/2023 17:35:10",
                    "waktu_response": "01/02/2023 17:47:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 33918599,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Elmi",
                    "alamat_pelapor": "DS BLIGO No.0 RT.12 RW.4 PASAR",
                    "no_telp_pelapor": "6285800130777",
                    "keterangan_pelapor": "MUTASI_K (G9923020188620:gangguan) - pengajuan penggantian meteran karena sudah 7x setelah listrik padam pasti status *PERIKSA*",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K5423020106540",
                    "waktu_lapor": "01/02/2023 17:35:18",
                    "waktu_response": "01/02/2023 17:39:26",
                    "waktu_recovery": "01/02/2023 17:50:47",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 681,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARIS ISMANTO",
                    "alamat_pelapor": "JL JLN.PSR V DSN DURIAN TEMBUNG",
                    "no_telp_pelapor": "6283198923335",
                    "keterangan_pelapor": "di lapangan blm tergantikan kwh mtr nya tp di aplikasi pln mobile sdh nyala ini gmn",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020106544",
                    "waktu_lapor": "01/02/2023 17:36:07",
                    "waktu_response": "01/02/2023 18:40:34",
                    "waktu_recovery": "01/02/2023 19:15:11",
                    "durasi_response_time": 3867,
                    "durasi_recovery_time": 2077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DATA ",
                    "alamat_pelapor": "JL HOS COKROAMINOTO NO 9A KEL ALAI GELOMBANG KEC PARIAMAN TENGAH KOTA PARIAMAN SUMBAR, DEPAN BSI PARIAMAN",
                    "no_telp_pelapor": "081218581562",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT MELAKUKAN PENGINPUT TOKEN. SEBELUMNYA SUDAH MELAPOR DI NO LAPOR G5423020116921, SUDAH ADA PETUGAS YANG MENGHUBUNGI DAN DIINFORMASIKAN OLEH PETUGAS TSB BAHWA PELANGGAN HARUS MENGHUBUNGI 123 KEMBALI DAN MERUBAH LAPORAN SEBELUMNYA DARI LAPORAN GANGGUAN MENJADI LAPORAN KELUHAN, KARENA PELANGGAN SEDANG DALAM PROSES PENAMBAHAN DAYA. PETUGAS MENYURUH PELANGGAN UNTUK MEMBUAT LAPORAN UNTUK MENGGANTI APP KE DAYA YANG BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PARIAMAN"
                },
                {
                    "no_laporan": "K5423020106545",
                    "waktu_lapor": "01/02/2023 17:36:16",
                    "waktu_response": "01/02/2023 17:39:43",
                    "waktu_recovery": "01/02/2023 17:40:53",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 70,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAT HIDAYATULLAH",
                    "alamat_pelapor": "JL. ALBARKAH RT. 4 RW. 10 KP PARUNG DENGDEK DS. WANAHERANG KEC. GUNUNG PUTRI // DEKAT GARDU UJUNG",
                    "no_telp_pelapor": "081210935907",
                    "keterangan_pelapor": "TGL 04/03/22  PENANGANAN GANGGUAN PTL MCB RUSAK  OLEH PETUGAS (BP DENI) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 004778. MOHON SEGERA MCB  DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020106548",
                    "waktu_lapor": "01/02/2023 17:36:17",
                    "waktu_response": "01/02/2023 17:45:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 33918707,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fhatir Pratama",
                    "alamat_pelapor": "DN BEREMBENG DAYE No.0 RT.0 RW.0 PENGENJEK",
                    "no_telp_pelapor": "6281937041696",
                    "keterangan_pelapor": "MUTASI_K (G9923020188614:periksa) - Kwh meter Periksa,lampu padam.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020106550",
                    "waktu_lapor": "01/02/2023 17:36:26",
                    "waktu_response": "01/02/2023 17:36:51",
                    "waktu_recovery": "01/02/2023 17:37:53",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh Shafri",
                    "alamat_pelapor": "KP GRIYO KARANG INDAH No.7 RT.2 RW.1 KARANG",
                    "no_telp_pelapor": "6281217610804",
                    "keterangan_pelapor": "token gagal di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106552",
                    "waktu_lapor": "01/02/2023 17:36:42",
                    "waktu_response": "01/02/2023 17:41:38",
                    "waktu_recovery": "01/02/2023 20:15:38",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 9240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "26315",
                    "nama_pelapor": "IBU ARUM",
                    "alamat_pelapor": "JL KENANGA II NO 66 RT-1 / RW-2 KEL KALISARI KEC PASAR REBO JAKTIM ACUAN FHOTOCOPY KENANGA",
                    "no_telp_pelapor": "08990804575",
                    "keterangan_pelapor": "TGL31/01/2023 TUNGGAKAN REK JANUARI 2023  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106555",
                    "waktu_lapor": "01/02/2023 17:36:53",
                    "waktu_response": "01/02/2023 17:51:48",
                    "waktu_recovery": "01/02/2023 19:06:08",
                    "durasi_response_time": 895,
                    "durasi_recovery_time": 4460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jalaliyah",
                    "alamat_pelapor": "KP CIBEURIH No. RT.14 RW.4 MARGALUYU",
                    "no_telp_pelapor": "6285711901530",
                    "keterangan_pelapor": "isi token gagal terus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020106557",
                    "waktu_lapor": "01/02/2023 17:36:54",
                    "waktu_response": "01/02/2023 18:23:39",
                    "waktu_recovery": "01/02/2023 19:13:42",
                    "durasi_response_time": 2805,
                    "durasi_recovery_time": 3003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syafrizal",
                    "alamat_pelapor": "Jl. Babakan Mustika Sari No.64",
                    "no_telp_pelapor": "6285215535511",
                    "keterangan_pelapor": "pulsa token tidak tambah setelah isi ulang 500 ribu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106563",
                    "waktu_lapor": "01/02/2023 17:37:48",
                    "waktu_response": "01/02/2023 17:45:55",
                    "waktu_recovery": "01/02/2023 18:22:58",
                    "durasi_response_time": 487,
                    "durasi_recovery_time": 2223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizal Rozi",
                    "alamat_pelapor": "Jl. Tomang Tinggi Raya Blok Tomang Tinggi Gang 18 No.33",
                    "no_telp_pelapor": "6288983274124",
                    "keterangan_pelapor": "isi token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106565",
                    "waktu_lapor": "01/02/2023 17:38:01",
                    "waktu_response": "01/02/2023 17:55:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1057,
                    "durasi_recovery_time": 33918127,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Askar Setianto",
                    "alamat_pelapor": "Jl. Bali No.1",
                    "no_telp_pelapor": "6289637371114",
                    "keterangan_pelapor": "MUTASI_K (G9923020188625:pipetkwh rusak, listrik sdh padam 5 hari) - kwh rusak keypat tidak berfungsi lampu padam 5 hari",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5423020106567",
                    "waktu_lapor": "01/02/2023 17:38:33",
                    "waktu_response": "01/02/2023 18:42:48",
                    "waktu_recovery": "01/02/2023 19:08:54",
                    "durasi_response_time": 3855,
                    "durasi_recovery_time": 1566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ilham",
                    "alamat_pelapor": "JL PERUM TINGGEDE ESTATE No. RT.0 RW.0",
                    "no_telp_pelapor": "6282348617112",
                    "keterangan_pelapor": "Token Listrik yang sy masukkan sudah berkali kali saya isi tapi tidak bisa masuk. gagal terus.\\nmohon solusinya, lampu saya sudah mau mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020106569",
                    "waktu_lapor": "01/02/2023 17:38:53",
                    "waktu_response": "01/02/2023 17:42:31",
                    "waktu_recovery": "01/02/2023 19:27:08",
                    "durasi_response_time": 218,
                    "durasi_recovery_time": 6277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Alimin",
                    "alamat_pelapor": "Dsn Sukorejo Rt2 Rw1",
                    "no_telp_pelapor": "6285755117332",
                    "keterangan_pelapor": "Tidak bisa masukan token listrik, ada indikasi periksa pada layar meteran. No.32002579087",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020106575",
                    "waktu_lapor": "01/02/2023 17:39:27",
                    "waktu_response": "01/02/2023 18:01:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1310,
                    "durasi_recovery_time": 33917788,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rendra Kusuma Wardana",
                    "alamat_pelapor": "JL BAY PAS II No.00 MESANGGOK",
                    "no_telp_pelapor": "6281339902020",
                    "keterangan_pelapor": "MUTASI_K (G9923020188641:kct) - Tidak bisa masukan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020106578",
                    "waktu_lapor": "01/02/2023 17:39:58",
                    "waktu_response": "01/02/2023 18:44:13",
                    "waktu_recovery": "01/02/2023 19:04:08",
                    "durasi_response_time": 3855,
                    "durasi_recovery_time": 1195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Holis",
                    "alamat_pelapor": "DN BATANG-BATANG LAOK No.",
                    "no_telp_pelapor": "6281936501172",
                    "keterangan_pelapor": "Gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020106581",
                    "waktu_lapor": "01/02/2023 17:40:24",
                    "waktu_response": "01/02/2023 17:44:11",
                    "waktu_recovery": "01/02/2023 20:17:53",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 9222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAUFAL",
                    "alamat_pelapor": "PERUM BUMI INDAH, TAHAP 5, JL EDELWEIS 1 BLOK KC-2. KEC. PASAR KEMIS, KEL. SUKAMANTRI, KAB.TANGERANG.",
                    "no_telp_pelapor": "087736430056",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 04/12/2022 TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. AGEM AGUS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 220031 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106583",
                    "waktu_lapor": "01/02/2023 17:40:27",
                    "waktu_response": "01/02/2023 18:43:50",
                    "waktu_recovery": "01/02/2023 20:19:50",
                    "durasi_response_time": 3803,
                    "durasi_recovery_time": 5760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Triadi",
                    "alamat_pelapor": "GB KEDUNG ARES RT.003 RW.02 TBK SOGRA",
                    "no_telp_pelapor": "6285702223708",
                    "keterangan_pelapor": "Jumlah tagihan bulan febuari terlalu banyak, ditagihan terdapat informasi pemakaian 549 Kwh, padahal setelah saya hitung dari data tagihan terakhir meteran menunjukan angka 68006. Dan saya foto meteran pada tanggal 1 febuari 2023 pukul 16:55 angka dimeteran 68495,4. Kalau di jumlah dari angka meteran perhari ini dikurangi meteran yg terakhir hanya ketemu pemakaian 489 Kwh saja, tapi kenapa ditagihan bulan ini datanya 549 Kwh. Mohon penjelasannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020106584",
                    "waktu_lapor": "01/02/2023 17:40:37",
                    "waktu_response": "01/02/2023 17:46:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 350,
                    "durasi_recovery_time": 33918678,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra pratama saputra",
                    "alamat_pelapor": "jalan Gajah Mada gang cemara 1",
                    "no_telp_pelapor": "6289694476779",
                    "keterangan_pelapor": "MUTASI_K (G9923020188618:perlu pengecekan petugas) - tidak bisa di isi token listrik atau tidak bisa di isi ulang token listriknya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106585",
                    "waktu_lapor": "01/02/2023 17:40:41",
                    "waktu_response": "01/02/2023 18:12:55",
                    "waktu_recovery": "01/02/2023 18:32:56",
                    "durasi_response_time": 1934,
                    "durasi_recovery_time": 1201,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wantri",
                    "alamat_pelapor": "JL GG H MAWI RT2/13 No.0 RT.0",
                    "no_telp_pelapor": "6281219686523",
                    "keterangan_pelapor": "mau mengajukan tambah daya tp tahun kemaren kena oval,saya mau lunasin dendanya,karna saya mau tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106593",
                    "waktu_lapor": "01/02/2023 17:41:33",
                    "waktu_response": "01/02/2023 17:59:30",
                    "waktu_recovery": "01/02/2023 18:14:49",
                    "durasi_response_time": 1077,
                    "durasi_recovery_time": 919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joni Harianto",
                    "alamat_pelapor": "PR RESIDENT BLOK C No.70 RT.0 RW.0 RANGGE KEC",
                    "no_telp_pelapor": "6282232364098",
                    "keterangan_pelapor": "pengisian token gagal gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106594",
                    "waktu_lapor": "01/02/2023 17:41:34",
                    "waktu_response": "01/02/2023 18:07:38",
                    "waktu_recovery": "01/02/2023 18:10:36",
                    "durasi_response_time": 1564,
                    "durasi_recovery_time": 178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVI/silvi_kirana11 ",
                    "alamat_pelapor": "BLOK DESA LAMA RT 003 RW 002 KELURAHAN TUKMUDAL KECAMATAN SUMBER KABUPATEN CIREBON JAWABARAT",
                    "no_telp_pelapor": "085311919174",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH ALAMAT DARI JL BLOK BANDONGAN RT.001 RW.006, KALIWADAS, SUMBER, KAB. CIREBON, JAWA BARAT MENJADI BLOK DESA LAMA RT 003 RW 002 KELURAHAN TUKMUDAL KECAMATAN SUMBER KABUPATEN CIREBON JAWA BARAT. DENGAN NO. KTP PEMILIK 3216075104850010 AN. ATIKA KIRANA. PEMOHON MENGAKU SEBAGAI (PEMILIK). DENGAN NO. REGISTER 5333112177043",
                    "media": "Instagram",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020106596",
                    "waktu_lapor": "01/02/2023 17:41:43",
                    "waktu_response": "01/02/2023 18:37:05",
                    "waktu_recovery": "01/02/2023 18:45:36",
                    "durasi_response_time": 3322,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Oonk Rasyid",
                    "alamat_pelapor": "DS RAGANG No.0 RT.0 RW.0 WARU",
                    "no_telp_pelapor": "6282332920648",
                    "keterangan_pelapor": "tidak bisa masukkan pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106602",
                    "waktu_lapor": "01/02/2023 17:42:30",
                    "waktu_response": "01/02/2023 17:44:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 33918819,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HAROLD YAU",
                    "alamat_pelapor": "DK MATANI No.0 0",
                    "no_telp_pelapor": "6285256229811",
                    "keterangan_pelapor": "MUTASI_K (G9923020188645:alihkan ke 10,2) - Gagal memasukkan token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TOMOHON"
                },
                {
                    "no_laporan": "K5423020106604",
                    "waktu_lapor": "01/02/2023 17:42:44",
                    "waktu_response": "01/02/2023 17:56:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 33918099,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "putra maniso",
                    "alamat_pelapor": "KP JOGED GEREM No.0 RT.002 RW.04 GEREM",
                    "no_telp_pelapor": "6281911231052",
                    "keterangan_pelapor": "MUTASI_K (G9923020188624:tegangan drop) - tegangan RST tidak seimbang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5323020100764",
                    "waktu_lapor": "01/02/2023 17:42:53",
                    "waktu_response": "01/02/2023 17:55:21",
                    "waktu_recovery": "01/02/2023 18:00:17",
                    "durasi_response_time": 748,
                    "durasi_recovery_time": 296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYADI ",
                    "alamat_pelapor": "KP BALONG KONCI JL KALEN ESTEK NO.0 RT007/004 DS KAMURANG KEC TIRTAMULYA KAB KARAWANG (DKT JALAN) ",
                    "no_telp_pelapor": "6285697487443",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PEMBELIAN STROOM. DENGAN NO METER 14029462570 \\\"SILAHKAN KIRIM DIL PREPAID KE P2APST !!!\\\" INFO PELANGGAN TIDAK ADA PENGANGANTIAN KWH METER. LISTRK MENYALA, SISA STROOM 360 KWH. DAYA 450VA. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5423020106605",
                    "waktu_lapor": "01/02/2023 17:42:57",
                    "waktu_response": "01/02/2023 18:03:41",
                    "waktu_recovery": "01/02/2023 18:23:04",
                    "durasi_response_time": 1244,
                    "durasi_recovery_time": 1163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizal Rozi",
                    "alamat_pelapor": "Jl. Tomang Tinggi Raya Blok Tomang Tinggi Gang 18 No.33",
                    "no_telp_pelapor": "6288983274124",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5523020100756",
                    "waktu_lapor": "01/02/2023 17:43:18",
                    "waktu_response": "01/02/2023 18:43:40",
                    "waktu_recovery": "01/02/2023 20:19:45",
                    "durasi_response_time": 3622,
                    "durasi_recovery_time": 5765,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BANI ",
                    "alamat_pelapor": "JL.- DS KARANGGUDE KULON RT-3 / RW-1 NO. - KEL. KARANG GUDE KEC. KARANG LEWAS KAB. BANYUMAS LOAKSI SD KARANG GEDE KULON 3 KEBARAT ",
                    "no_telp_pelapor": "6285642584943",
                    "keterangan_pelapor": "MOHON KONFIRMASI. PELANGGAN MERASA KEBERATAN PERIHAL TAGIHAN SUSULAN SEBESAR 1210 KWH UNTUK 11 BULAN. TERKAIT LAPORAN G5522121500364 SEDANGKAN GANGGUAN APP RUSAK BARU DI BULAN DESEMBER 2022 DAN DI BERITA ACARA TIDAK ADA NO REG PEMBAYARANNYA \\nTERKAIT NO LAPOR : K5223012700404",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020106607",
                    "waktu_lapor": "01/02/2023 17:43:23",
                    "waktu_response": "01/02/2023 18:43:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3595,
                    "durasi_recovery_time": 33915267,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "eko",
                    "alamat_pelapor": "dusun cabeyan rt 08 rw 05 desa ngraji dusun cabeyan",
                    "no_telp_pelapor": "6285951542852",
                    "keterangan_pelapor": "MUTASI_K (G9923020188675:Periksa ) - meteran tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5423020106608",
                    "waktu_lapor": "01/02/2023 17:43:35",
                    "waktu_response": "01/02/2023 17:43:55",
                    "waktu_recovery": "01/02/2023 19:10:18",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 5183,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suryanto",
                    "alamat_pelapor": "poris plawad utara rt 01 rw 04",
                    "no_telp_pelapor": "6283875552413",
                    "keterangan_pelapor": "tampilan di kwh sering mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106610",
                    "waktu_lapor": "01/02/2023 17:43:43",
                    "waktu_response": "01/02/2023 17:56:31",
                    "waktu_recovery": "01/02/2023 19:45:40",
                    "durasi_response_time": 768,
                    "durasi_recovery_time": 6549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kanty Driantami",
                    "alamat_pelapor": "PER PUSPIPTEK BLOK III-B NO 33",
                    "no_telp_pelapor": "6285719777707",
                    "keterangan_pelapor": "Tidak bisa mengisi token, selalu gagal. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106615",
                    "waktu_lapor": "01/02/2023 17:44:15",
                    "waktu_response": "01/02/2023 17:46:29",
                    "waktu_recovery": "01/02/2023 21:19:34",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 12785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Duyeh chanel",
                    "alamat_pelapor": "KP SIRNA RASA No.0 RT.0 RW.0 DARMASARI",
                    "no_telp_pelapor": "6285887499608",
                    "keterangan_pelapor": "kok riject terus saat oengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020106617",
                    "waktu_lapor": "01/02/2023 17:44:24",
                    "waktu_response": "01/02/2023 18:05:30",
                    "waktu_recovery": "01/02/2023 21:19:12",
                    "durasi_response_time": 1266,
                    "durasi_recovery_time": 11622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Bintoro",
                    "alamat_pelapor": "KK MAHAGONY PARK B21 No.7 BINTARO",
                    "no_telp_pelapor": "6281285002742",
                    "keterangan_pelapor": "tagihan listrik saya sejak akhir tahun 2021 lalu melonjak tinggi sekali rata2 sd Rp.800.000an. Biasanya hanya berkisar diangka Rp.400.000an. saya sudah coba laukakan catat meter di aplikasi tapi selalu eror tdk bisa terkirim fotonya. Kalaupun ada kenaikan masak iya sampai 100%. mohon dari PLN ditindaklanjuti ya. terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106619",
                    "waktu_lapor": "01/02/2023 17:44:33",
                    "waktu_response": "01/02/2023 17:55:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 635,
                    "durasi_recovery_time": 33918157,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardi Rizky",
                    "alamat_pelapor": "DS WONOKOYO No. RT. 19 RW. 5 SUKODONO",
                    "no_telp_pelapor": "6285811000033",
                    "keterangan_pelapor": "ini meternya tidak bergerak apa gimana ya kok tagihan selama 3 bulan ini tetep tidak berubah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020106621",
                    "waktu_lapor": "01/02/2023 17:44:45",
                    "waktu_response": "01/02/2023 19:05:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4819,
                    "durasi_recovery_time": 33913961,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lailatul badriyah",
                    "alamat_pelapor": "DN GLAGAH OMBO No. 0 RT. 1 RW. 5 TALUN",
                    "no_telp_pelapor": "6285856141969",
                    "keterangan_pelapor": "MUTASI_K (G9923020188693:ggn) - kWh meter terbakar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WLINGI"
                },
                {
                    "no_laporan": "K5423020106628",
                    "waktu_lapor": "01/02/2023 17:45:59",
                    "waktu_response": "01/02/2023 17:56:10",
                    "waktu_recovery": "01/02/2023 18:10:14",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Idayanti",
                    "alamat_pelapor": "Jl. Moh. Jufri 1 No.8",
                    "no_telp_pelapor": "6281342712498",
                    "keterangan_pelapor": "Assalamualaikum,pa/bu ini sdh hari ke 6,knp petgs PLN belum juga ke rmh nambah daya,katanya estimasi 3-5 hari.jgn  hanya bls wa sj pa/bu tp bgmn tindakn nya ke wrga untk segera melksanakn kewaiiban sebgi petgs yg berwewenang,apalgi kami sdh melunasi biaya penambahan daya.Tolong yah pa/bu untk tindaknnya krn sering latto lampu dirmh.Terimaksih ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5423020106630",
                    "waktu_lapor": "01/02/2023 17:46:07",
                    "waktu_response": "01/02/2023 18:04:28",
                    "waktu_recovery": "01/02/2023 18:32:45",
                    "durasi_response_time": 1101,
                    "durasi_recovery_time": 1697,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "DS SAMI RT.01 RW.01 No.0 RT.01 RW.01",
                    "no_telp_pelapor": "6287710048947",
                    "keterangan_pelapor": "mohon dibantu selisih tagihan terindikasi lebih bayar, stand akhir tagihan Januari 2023 adalah 27.805kwh & stand aktual di kWh meter 25.552kwh, sudah coba lakukan swacam tetapi PLN mobile error'\\n\\nuntuk melakukan joint visit bisa menghubungi no pic Junaedi 087710048947",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K5423020106631",
                    "waktu_lapor": "01/02/2023 17:46:28",
                    "waktu_response": "01/02/2023 17:47:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 33918618,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sapriono",
                    "alamat_pelapor": "DN TAMPAH No.",
                    "no_telp_pelapor": "6285239217811",
                    "keterangan_pelapor": "MUTASI_K (G9923020188619:kct) - token pulsa tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5523020100759",
                    "waktu_lapor": "01/02/2023 17:46:38",
                    "waktu_response": "01/02/2023 18:14:06",
                    "waktu_recovery": "01/02/2023 18:45:54",
                    "durasi_response_time": 1648,
                    "durasi_recovery_time": 1908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MADE SUMERTI",
                    "alamat_pelapor": "PR JIMBARAN MANSION KAV. B NO 2 JL JEPUN BR BUANA GUBUK KEL JIMBARAN KEC KUTA SELATAN BADUNG LOKASI : DEKAT DELI HOTEL , BELAKANG CHILDREN HOUSE SCHOOL ",
                    "no_telp_pelapor": "085337826748",
                    "keterangan_pelapor": "TGL  08/01/2023 PENANGANAN GANGGUAN APP RUSAK (2200 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5523010800717.  MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020106634",
                    "waktu_lapor": "01/02/2023 17:46:48",
                    "waktu_response": "01/02/2023 18:27:34",
                    "waktu_recovery": "01/02/2023 20:00:37",
                    "durasi_response_time": 2446,
                    "durasi_recovery_time": 5583,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000827269",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL MERPATI 5 NO 269 000 RT-004 / RW-013 KEL DEPOK JAYA KEC PANCORAN MAS KOTA DEPOK, JAWA BARAT",
                    "no_telp_pelapor": "081381405266",
                    "keterangan_pelapor": "TGL 24/01/23 PELANGGAN TELAH DATANG KE AREA PLN UNTUK PENGAJUAN PROSES GESER APP DAN PENAMBAHAN SR UNTUK KEPERLUAN RENOVASI. NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020106635",
                    "waktu_lapor": "01/02/2023 17:46:57",
                    "waktu_response": "01/02/2023 17:54:14",
                    "waktu_recovery": "01/02/2023 19:47:17",
                    "durasi_response_time": 437,
                    "durasi_recovery_time": 6783,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANA",
                    "alamat_pelapor": "PERUM ANGGREK LOKA BSD SEKTOR 2.1 JL ANGGREK MAWAR BLOK C NO.30 KEL RAWABUNTU KEC SERPONG - TANGSEL.",
                    "no_telp_pelapor": "0215375489",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT, TGL 01/02/23 PELANGGAN MENDAPATKAN INFORMASI PERIHAL PENDATAAN PELANGGAN PLN (NIK/NO TELEPON/POSISI GPS/ALAMAT/MERK APP/GARDU PENYUPLAI DLL) YANG MENGATASNAMAKAN PT DWI RAHMA GEMILANG JASA TERKAIT PENDATAAN DATA PELANGGGAN TAHUN 2022/2023. PELANGGAN MENGINGINGINKAN INFORMASI PERIHAL KEBENARAN HAL TSB.  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106638",
                    "waktu_lapor": "01/02/2023 17:47:20",
                    "waktu_response": "01/02/2023 17:50:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 33918443,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MISNARI",
                    "alamat_pelapor": "DN TENGAH No. TERRAK",
                    "no_telp_pelapor": "6281934999923",
                    "keterangan_pelapor": "MUTASI_K (G9923020188621:Gangguan ) - muncul tulisan periksa segera tindak lanjutin terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106639",
                    "waktu_lapor": "01/02/2023 17:47:24",
                    "waktu_response": "01/02/2023 18:17:14",
                    "waktu_recovery": "01/02/2023 21:44:42",
                    "durasi_response_time": 1790,
                    "durasi_recovery_time": 12448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdur rahman",
                    "alamat_pelapor": "jl.r.e martadinata no.04",
                    "no_telp_pelapor": "6283123124059",
                    "keterangan_pelapor": "saya beli token tapi saat saya mau gunakn kok g berhasil malah yg muncul telah terpakai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020106643",
                    "waktu_lapor": "01/02/2023 17:47:49",
                    "waktu_response": "01/02/2023 17:51:03",
                    "waktu_recovery": "01/02/2023 19:10:19",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 4756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "82355",
                    "nama_pelapor": "BP ZERU",
                    "alamat_pelapor": "JL KELAPA NO 46 RT-9 / RW-2 KEL CEGER KEC CIPAYUNG JAKTIM SEBELAH SD SANTA ANA",
                    "no_telp_pelapor": "02122988367",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 11.40 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5523020100760",
                    "waktu_lapor": "01/02/2023 17:47:58",
                    "waktu_response": "01/02/2023 17:59:05",
                    "waktu_recovery": "01/02/2023 19:05:14",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 3969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI SUTRISNA",
                    "alamat_pelapor": "DN KALANG SARI  JL- NO- RT10/02 DS KALANG SARI KEC RENGASDENGKLOK KAB KARAWANG> DKT MASJID AL ISLAH",
                    "no_telp_pelapor": "6285810858791",
                    "keterangan_pelapor": "1 APP PRABAYAR  (HAMPIR PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH  UPDATE VKRN 43. SISA PULSA=  35.20 KWH. NO TOKEN 71926933769153685771. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106647",
                    "waktu_lapor": "01/02/2023 17:47:50",
                    "waktu_response": "01/02/2023 18:30:06",
                    "waktu_recovery": "01/02/2023 18:39:58",
                    "durasi_response_time": 2536,
                    "durasi_recovery_time": 592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "usman man",
                    "alamat_pelapor": "JL JLN. PEMBANGUNAN No.0 RT. RW.",
                    "no_telp_pelapor": "6285331063800",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG SELOR"
                },
                {
                    "no_laporan": "K5423020106651",
                    "waktu_lapor": "01/02/2023 17:48:11",
                    "waktu_response": "01/02/2023 18:03:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 905,
                    "durasi_recovery_time": 33917669,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hikmal Alrhido",
                    "alamat_pelapor": "PR DUTA SEJAHTERA NIAGA ",
                    "no_telp_pelapor": "6282284272904",
                    "keterangan_pelapor": "sudah 1 minggu kwh baru saya blm dipasang, tidak ada info pak? no register 1811212031175",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMPAR"
                },
                {
                    "no_laporan": "K5423020106652",
                    "waktu_lapor": "01/02/2023 17:48:24",
                    "waktu_response": "01/02/2023 17:51:57",
                    "waktu_recovery": "01/02/2023 21:06:33",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 11676,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ULFA ",
                    "alamat_pelapor": "KP LEUWIRANJI   RT-5 / RW-2 KEC RUMPIN KEL SUKAMULYA KAB BOGOR ACUAN  MASJID JAMI ALHUSNA ",
                    "no_telp_pelapor": "081283781094",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 \\nSISA 441  KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106653",
                    "waktu_lapor": "01/02/2023 17:48:27",
                    "waktu_response": "01/02/2023 17:50:50",
                    "waktu_recovery": "01/02/2023 21:16:53",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 12363,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRMA",
                    "alamat_pelapor": "KP GENGGONG 0 0 RT-5 / RW-1 JL TAMIANG GENGGONG DS TAMIANG KEC GN KALER KOTA TANGERANG BALARAJA BANTEN",
                    "no_telp_pelapor": "081219038803",
                    "keterangan_pelapor": "pelanggan tidak dapat input token setelah update VKRN 43.SISA 479 KWH \\nNO TOKEN 3976 5071 6276 6416 9847",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020106654",
                    "waktu_lapor": "01/02/2023 17:48:29",
                    "waktu_response": "01/02/2023 17:56:25",
                    "waktu_recovery": "01/02/2023 19:35:40",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 5955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLA",
                    "alamat_pelapor": "KP CIKORONJO SINDANG MULYA 0   RT-1 / RW-5 NO 91 KEL SINDANG MULYA KEC CIBARUSAH KAB BEKASI",
                    "no_telp_pelapor": "081381441821",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN NO TOKEN PADA DATA P2APST TERTERA BLOCKING TOKEN NAMUN PADA DATA AP2T TIDAK TERTERA NO REG/TAGIHAN SUSULAN.\\nSISA KWH 3.26",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106662",
                    "waktu_lapor": "01/02/2023 17:49:31",
                    "waktu_response": "01/02/2023 17:51:17",
                    "waktu_recovery": "01/02/2023 17:56:05",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rakhmat",
                    "alamat_pelapor": "JL PARIT LAPIS No.0 RT.0 RW.0 SEI RAYA",
                    "no_telp_pelapor": "6285264092267",
                    "keterangan_pelapor": "gagal terus saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BALAI KARIMUN"
                },
                {
                    "no_laporan": "K5423020106663",
                    "waktu_lapor": "01/02/2023 17:49:47",
                    "waktu_response": "01/02/2023 18:06:11",
                    "waktu_recovery": "01/02/2023 19:10:49",
                    "durasi_response_time": 984,
                    "durasi_recovery_time": 3878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GATOT WILLYANTO",
                    "alamat_pelapor": "JL IMAM BONJOL NO 12 RT 2/3 KEL PANUNGGANGAN KEC CIBODAS KOTA TANGERANG (SAMPING RM BHINEKA)",
                    "no_telp_pelapor": "085217299311",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 69.15  KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5323020100768",
                    "waktu_lapor": "01/02/2023 17:49:56",
                    "waktu_response": "01/02/2023 18:23:22",
                    "waktu_recovery": "01/02/2023 18:27:36",
                    "durasi_response_time": 2006,
                    "durasi_recovery_time": 254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "PR MENGANTI PERMAI BLOK B6 NO 30 RT 02/09 KEL HULAAN KEC MENGANTI KAB GRESIK",
                    "no_telp_pelapor": "6285607876071",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGLIS BLM FEBRUARI DGN ID PEL 511444143830, ANGKA STAND METER DILOKASI TGL 01/02/2023 (2048) DIBANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020106665",
                    "waktu_lapor": "01/02/2023 17:49:52",
                    "waktu_response": "01/02/2023 18:00:42",
                    "waktu_recovery": "01/02/2023 19:45:54",
                    "durasi_response_time": 650,
                    "durasi_recovery_time": 6312,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sumanteb",
                    "alamat_pelapor": "DK KRAJAN No. RT.4 RW.3 TEMPURAN",
                    "no_telp_pelapor": "6282228272127",
                    "keterangan_pelapor": "Tidak Bisa di isi Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K5423020106667",
                    "waktu_lapor": "01/02/2023 17:50:07",
                    "waktu_response": "01/02/2023 18:00:35",
                    "waktu_recovery": "01/02/2023 18:02:12",
                    "durasi_response_time": 628,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede Arifin",
                    "alamat_pelapor": "Bandung",
                    "no_telp_pelapor": "6281221838832",
                    "keterangan_pelapor": "tidak bisa proses tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020106669",
                    "waktu_lapor": "01/02/2023 17:50:12",
                    "waktu_response": "01/02/2023 17:54:24",
                    "waktu_recovery": "01/02/2023 19:26:17",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 5513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yulius Limboni",
                    "alamat_pelapor": "DS LUKPANENTENG No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6285236437256",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SALAKAN"
                },
                {
                    "no_laporan": "K5423020106670",
                    "waktu_lapor": "01/02/2023 17:50:24",
                    "waktu_response": "01/02/2023 17:53:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 180,
                    "durasi_recovery_time": 33918261,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "konter usup",
                    "alamat_pelapor": "JL SUKARDI HAMDANI No.0 RT.0 RW.0 GEDONG MEN",
                    "no_telp_pelapor": "6283813858508",
                    "keterangan_pelapor": "MUTASI_K (G9923020188653:Tolong ke lokasi untuk selesaikan) - gagal token\\n0767-4255-8194-4668-0539/MUHAMMAD. SYAHURI/R1/1300VA/31.5KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020106671",
                    "waktu_lapor": "01/02/2023 17:50:39",
                    "waktu_response": "01/02/2023 18:02:25",
                    "waktu_recovery": "01/02/2023 20:04:28",
                    "durasi_response_time": 706,
                    "durasi_recovery_time": 7323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO EFENDI ",
                    "alamat_pelapor": "JL DAYUNG III NO 14 RT 3/5 KEL KLAPA II KEC KLAPA II KAB TANGERANG ACUAN LOKASI MASJID AL MUHAJIRIN SDN PB KLAPA II 1 ",
                    "no_telp_pelapor": "0215466535",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT GESER KABEL SR.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020106675",
                    "waktu_lapor": "01/02/2023 17:51:08",
                    "waktu_response": "01/02/2023 19:08:09",
                    "waktu_recovery": "01/02/2023 19:14:16",
                    "durasi_response_time": 4621,
                    "durasi_recovery_time": 367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yohanes Arnoldus Kabes",
                    "alamat_pelapor": "JL KAMPUNG IKUF No.1 RT.3 RW.4 DISTRIK AI",
                    "no_telp_pelapor": "6281347228725",
                    "keterangan_pelapor": "token tulisan 'periksa'",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMINABUAN"
                },
                {
                    "no_laporan": "K5423020106676",
                    "waktu_lapor": "01/02/2023 17:51:13",
                    "waktu_response": "01/02/2023 17:56:45",
                    "waktu_recovery": "02/02/2023 16:51:33",
                    "durasi_response_time": 332,
                    "durasi_recovery_time": 82488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tri lestari",
                    "alamat_pelapor": "JL BALI MAKMUR No.0 RT.0 RW.0 MERAH MATA",
                    "no_telp_pelapor": "628117882693",
                    "keterangan_pelapor": "Kepada Yth. Pihak PLN \\nSelamat sore, saya mau melaporkan perihal sambungan kabel di area rumah saya, saya terganggu dengan sambungan kabel dari tiang listrik ke rumah tetangga saya menempel ke area atap rumah saya, tolong di perbaiki karena saya akan merenovasi atap rumah saya, dikhawatirkan tersetrum kalau kabelnya masih menempel, harap segera ditindaklanjuti. Terima kasih.\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5323020100769",
                    "waktu_lapor": "01/02/2023 17:51:40",
                    "waktu_response": "01/02/2023 18:04:07",
                    "waktu_recovery": "01/02/2023 18:43:29",
                    "durasi_response_time": 747,
                    "durasi_recovery_time": 2362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HARIYANTI",
                    "alamat_pelapor": "JL MENTENG JAYA NO.39 RT-7 / RW-8 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT (DKT REL KERETA PASR RUMPUT DAN DKT BIDAN UTAMI)",
                    "no_telp_pelapor": "6285891067435",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN GAGAL, PADA DATA TERDAPAT KETERANGAN VKRN 43, PERSIL MENYALA, SISA STROOM 226 KWH. DENGAN NO METER 32008140298. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5323020100770",
                    "waktu_lapor": "01/02/2023 17:51:34",
                    "waktu_response": "01/02/2023 18:29:55",
                    "waktu_recovery": "01/02/2023 20:04:27",
                    "durasi_response_time": 2301,
                    "durasi_recovery_time": 5672,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN ",
                    "alamat_pelapor": "PR PESONA CISEREUH JL RAYA ITIK JANDAMANA BLOK T NO 6 KEL CISEUREUH KEC PURWAKARTA KAB PURWAKARTA",
                    "no_telp_pelapor": "081806017651",
                    "keterangan_pelapor": "TERKAIT NO LAPOR G5423020114938 PADAM 1 PERSIL KONDISI MCB ON DAN SIKRING DALAM ON. PENANGANAN DILAKUKAN DNG CARA SAMBUNG LANGSUNG. MOHON TINDAK LANJUT TERKAIT PEMASANGAN KEMBALI LISTRIK PELANGGAN SESUAI DNG ATURAN YG BERLAKU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106678",
                    "waktu_lapor": "01/02/2023 17:51:59",
                    "waktu_response": "01/02/2023 18:14:38",
                    "waktu_recovery": "01/02/2023 19:08:45",
                    "durasi_response_time": 1359,
                    "durasi_recovery_time": 3247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELIANA",
                    "alamat_pelapor": "JL - PR PERMATA REGENCY BLOK J NO.1 RT.04/09 KEC BIRINGKANAYA KEL LEIKANG KOTA MAKASSAR. LOKASI DEKAT GEREJA TORAJA / PEMANDIAN TIRTA GARDEN",
                    "no_telp_pelapor": "085212816536",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 14.23 KWH. / 27569369830528260318",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106679",
                    "waktu_lapor": "01/02/2023 17:51:51",
                    "waktu_response": "01/02/2023 18:01:22",
                    "waktu_recovery": "01/02/2023 18:05:25",
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Christian",
                    "alamat_pelapor": "Jl. Sukalaya III No.11",
                    "no_telp_pelapor": "628122220606",
                    "keterangan_pelapor": "isi token reject terus sesudah ganti daya dari 1300 ke 2200",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106689",
                    "waktu_lapor": "01/02/2023 17:53:22",
                    "waktu_response": "01/02/2023 17:59:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 364,
                    "durasi_recovery_time": 33917899,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000001501328",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL DN JATITENGAH RT 04/02 NO 206 DESA SRIKAMULYAN KEC TIRTAJAYA KAB KARAWANG JABAR. SETEMPAT PRAKETK BIDAN KACIH. BELAKANG KANTOR DESA.",
                    "no_telp_pelapor": "085774300304",
                    "keterangan_pelapor": "MUTASI_K (G9923020188635:keypad rusak ) - MOHON PERIKSA APP PRABAYAR KARENA KEYPAD ANGKA ( 5 ) PADA APP PRABAYAR TIDAK BERFUNGSI. SISA 356 KWH. ID METER 45029141897. (PTL TIDAK PADAM). PEMBATALAN LAPORAN SUDAH DIBUATKAN LAPORAN BARU PADA NO LAPOR K5423020106721 DIKARENAKAN SALAH ISSUE TYPE. CC.54.AGUNG_IR. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106691",
                    "waktu_lapor": "01/02/2023 17:53:41",
                    "waktu_response": "01/02/2023 17:56:38",
                    "waktu_recovery": "01/02/2023 19:35:50",
                    "durasi_response_time": 177,
                    "durasi_recovery_time": 5952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003075200",
                    "nama_pelapor": "EDO NANDIKA",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 8100, ST APP (saat ini) TGL 01/02/2023 = 7938. REK (BELUM DILUNASI). PELANGGAN PERNAH LAPOR DENGAN NO: K5423020101947 DAN K5423020101371 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Email",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100773",
                    "waktu_lapor": "01/02/2023 17:53:35",
                    "waktu_response": "01/02/2023 18:30:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2195,
                    "durasi_recovery_time": 33916055,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN ",
                    "alamat_pelapor": "PR PESONA CISEREUH JL RAYA ITIK JANDAMANA BLOK T NO 6 KEL CISEUREUH KEC PURWAKARTA KAB PURWAKARTA",
                    "no_telp_pelapor": "081806017651",
                    "keterangan_pelapor": "MUTASI_K (G9923020188775:batal) - TERKAIT LAPORAN PELANGGAN DNG NO LAPOR G5423020114938. SESUAI INFORMASI PELANGGAN SIKAP PETUGAS PADA SAAT PENANGANAN KURANG SOPAN TERHADAP PELANGGAN. MOHON TINDAK LANJUT DAN PENYELESAIANNYA. TKS  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106697",
                    "waktu_lapor": "01/02/2023 17:54:27",
                    "waktu_response": "01/02/2023 18:45:01",
                    "waktu_recovery": "01/02/2023 18:56:41",
                    "durasi_response_time": 3034,
                    "durasi_recovery_time": 700,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Amalina Hidayah",
                    "alamat_pelapor": "Jl. Raya Cakung Cilingcing Barat No.58 Rt 01/Rw 04 Cakung Barat Jakarta Timur",
                    "no_telp_pelapor": "6285840148020",
                    "keterangan_pelapor": "Kwh meteran tidak bisa di isi token listrik dan ada bacaan eror setelah masukan nomer isi tokennya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106698",
                    "waktu_lapor": "01/02/2023 17:54:37",
                    "waktu_response": "01/02/2023 18:12:18",
                    "waktu_recovery": "01/02/2023 18:29:40",
                    "durasi_response_time": 1061,
                    "durasi_recovery_time": 1042,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INA",
                    "alamat_pelapor": "JL KP SAWAH     RT-2 / RW-1 NO 4E KEL SRENGSENG SAWAH KEC JAGAKARSA JAKSEL",
                    "no_telp_pelapor": "088212212297",
                    "keterangan_pelapor": "TGL 1/2/23  PELANGGAN DENGAN ID METER 14008625387 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN DATA PADA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!!SISA 63.99 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106701",
                    "waktu_lapor": "01/02/2023 17:54:33",
                    "waktu_response": "01/02/2023 17:58:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 33917950,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sinarto",
                    "alamat_pelapor": "Dusun Lias desa genggelang kec.gangga KLU",
                    "no_telp_pelapor": "6285237238442",
                    "keterangan_pelapor": "MUTASI_K (G9923020188627:mohon dibantu) - Gagal saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG"
                },
                {
                    "no_laporan": "K5423020106704",
                    "waktu_lapor": "01/02/2023 17:54:44",
                    "waktu_response": "01/02/2023 18:00:57",
                    "waktu_recovery": "01/02/2023 21:16:18",
                    "durasi_response_time": 373,
                    "durasi_recovery_time": 11721,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "meiliamhza",
                    "alamat_pelapor": "JL KOSIM No.00 RT.0 RW.0",
                    "no_telp_pelapor": "62895323204670",
                    "keterangan_pelapor": "penyambungan sementara",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020106705",
                    "waktu_lapor": "01/02/2023 17:54:58",
                    "waktu_response": "01/02/2023 18:23:19",
                    "waktu_recovery": "01/02/2023 19:55:15",
                    "durasi_response_time": 1701,
                    "durasi_recovery_time": 5516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIFIN",
                    "alamat_pelapor": "JL SEROJA II RT 2/12 NO 4B KEL CENGKARENG BARAT KEC CENGKARENG JAKBAR",
                    "no_telp_pelapor": "081293334570",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 01/02/23  DILAKUKAN PERGANTIAN APP DIKARENAKAN TERTERA PERIKSA  , PADA APP LAMA ( 56002404772 ) MASIH MEMILIKI TOKEN YANG BELUM DIINPUT RP 50.000 ( 3659 1748 0375 9580 0452 ) PELANGGAN MENGINGINKAN TOKEN TSB DIKONVERSIKAN KE APP BARU ( 45103513045 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106708",
                    "waktu_lapor": "01/02/2023 17:54:56",
                    "waktu_response": "01/02/2023 18:14:34",
                    "waktu_recovery": "01/02/2023 18:30:08",
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rita susanti",
                    "alamat_pelapor": "kp cilimus RT 03 RW 09",
                    "no_telp_pelapor": "6283820108159",
                    "keterangan_pelapor": "kenapa token ga bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020106711",
                    "waktu_lapor": "01/02/2023 17:55:24",
                    "waktu_response": "01/02/2023 18:24:26",
                    "waktu_recovery": "01/02/2023 18:49:43",
                    "durasi_response_time": 1742,
                    "durasi_recovery_time": 1517,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32902067415",
                    "nama_pelapor": "BP SIMORANGKIR ",
                    "alamat_pelapor": "JL. NAGARAYA PR. SAWIT INDAH BLOK.K-1 NO.9 RT.05/03 KEL. DUREN SAWIT KEC. DUREN SAWIT KOTA JAKTIM.",
                    "no_telp_pelapor": "082299558515",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH: 34.39. PTL TIDAK PADAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100774",
                    "waktu_lapor": "01/02/2023 17:55:26",
                    "waktu_response": "01/02/2023 18:30:51",
                    "waktu_recovery": "01/02/2023 18:40:24",
                    "durasi_response_time": 2125,
                    "durasi_recovery_time": 573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "DN GUNUNG RANGAH LEMING NO - RT 03 RW - DESA LEMING KEC TERARA KAB LOMBOK TIMUR ACUAN LOKASI SEBELAH TIMUR KANTOR DESA LEMING ",
                    "no_telp_pelapor": "085931270102",
                    "keterangan_pelapor": "MOHON BANTUAN KONVERSI TOKEN DENGAN NO METER 45029240228 NO TOKEN 3589.0021.0632.0040.8878 PEMBELIAN SENILAI RP 50.000 TANGGAL 16/01/2023 DIKARENAKAN VKRN 43 , MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020106713",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_response": "01/02/2023 18:05:30",
                    "waktu_recovery": "01/02/2023 18:41:58",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 2188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "carnoto",
                    "alamat_pelapor": "ds jambak blok4 gg buyut krapyak",
                    "no_telp_pelapor": "6287845997488",
                    "keterangan_pelapor": "mana penanganan dari kemarin ga ada respon cepat katanya respon cepat laporan dari kemarin sampe sekarang blum ditanganin,masa kaya jaman purba gelap2 pan¿ yg bener aja mas pa bu n orang2 penting lainnyaa\\nyg jdi masalah kan kalo jam sore itu bnyak pelanggan datang n memperlambak kinerja toko kalo rumahan sih terserah aja ini kan saya lagi usaha mohon lah agak cepat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKEDUNG"
                },
                {
                    "no_laporan": "K5423020106715",
                    "waktu_lapor": "01/02/2023 17:55:27",
                    "waktu_response": "01/02/2023 17:57:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 33917997,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syaiful Anam",
                    "alamat_pelapor": "DS BERE SONGAI PANDIYANGAN No.0 ROBATAL",
                    "no_telp_pelapor": "6287763114377",
                    "keterangan_pelapor": "MUTASI_K (G9923020188729:perlu pengecekan petugas) - tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106716",
                    "waktu_lapor": "01/02/2023 17:55:34",
                    "waktu_response": "01/02/2023 18:30:33",
                    "waktu_recovery": "01/02/2023 20:13:40",
                    "durasi_response_time": 2099,
                    "durasi_recovery_time": 6187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saeful Amar",
                    "alamat_pelapor": "JL PANDU DEWANATA VII BLOK 02 No.117 RT.0 RW.0 CIGELAM",
                    "no_telp_pelapor": "6287876236212",
                    "keterangan_pelapor": "pengikat kabel ke tiang mau putus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106718",
                    "waktu_lapor": "01/02/2023 17:55:51",
                    "waktu_response": "01/02/2023 18:11:08",
                    "waktu_recovery": "01/02/2023 18:17:18",
                    "durasi_response_time": 917,
                    "durasi_recovery_time": 370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EKA",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR RT 8 RW 9 NO 79 KEL LUBANG BUAYA KEC CIPAYUNG KOTA JAAKRTA TIMUR. DEKAT MUSHOLLA DARUSSALAM",
                    "no_telp_pelapor": "081388682065",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 >10 KWH SISA 18.70 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106720",
                    "waktu_lapor": "01/02/2023 17:55:51",
                    "waktu_response": "01/02/2023 17:56:36",
                    "waktu_recovery": "01/02/2023 18:00:18",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aulia Rahmi",
                    "alamat_pelapor": "DS SIKUMBU",
                    "no_telp_pelapor": "62812604220215",
                    "keterangan_pelapor": "Infonya pak, untuk pindah meteran bisa pak?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020106721",
                    "waktu_lapor": "01/02/2023 17:56:05",
                    "waktu_response": "01/02/2023 17:59:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 33917893,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL DN JATITENGAH RT 04/02 NO 206 DESA SRIKAMULYAN KEC TIRTAJAYA KAB KARAWANG JABAR. SETEMPAT PRAKETK BIDAN KACIH. BELAKANG KANTOR DESA.",
                    "no_telp_pelapor": "085774300304",
                    "keterangan_pelapor": "MUTASI_K (G9923020188634:keypad rusak) - MOHON PERIKSA APP PRABAYAR KARENA KEYPAD ANGKA ( 5 ) PADA APP PRABAYAR TIDAK BERFUNGSI. SISA 356 KWH. NO METER 45029141897. (PTL TIDAK PADAM). ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106722",
                    "waktu_lapor": "01/02/2023 17:55:57",
                    "waktu_response": "01/02/2023 18:24:08",
                    "waktu_recovery": "01/02/2023 18:53:15",
                    "durasi_response_time": 1691,
                    "durasi_recovery_time": 1747,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ii sutarsa",
                    "alamat_pelapor": "PARABON",
                    "no_telp_pelapor": "6281910794214",
                    "keterangan_pelapor": "token yang dimasukan gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5223020101482",
                    "waktu_lapor": "01/02/2023 17:56:16",
                    "waktu_response": "01/02/2023 18:04:20",
                    "waktu_recovery": "01/02/2023 18:23:10",
                    "durasi_response_time": 484,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JL DURI KEPA NO 134 RT 3 RW 8 KEL DURI KEPA KEC KEBON JERUK KOTA JAKARTA BARAT DKI JAKARTA",
                    "no_telp_pelapor": "6281542356370",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN (VKRN 43). PTL MENYALA. SISA 22 KWH. R1T / 1300.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106727",
                    "waktu_lapor": "01/02/2023 17:56:23",
                    "waktu_response": "01/02/2023 17:58:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 33917926,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ida sri wahyuni",
                    "alamat_pelapor": "jalan mayjen sutoyo IX, jatirejo, Nganjuk",
                    "no_telp_pelapor": "628813144162",
                    "keterangan_pelapor": "MUTASI_K (G9923020188637:padam) - sering sekali pemadaman di daerah sini, kenapa?\\nmohon tanggapan segera",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5323020100777",
                    "waktu_lapor": "01/02/2023 17:56:29",
                    "waktu_response": "01/02/2023 18:01:18",
                    "waktu_recovery": "01/02/2023 18:05:18",
                    "durasi_response_time": 289,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000005475368",
                    "nama_pelapor": "BP PUAD ",
                    "alamat_pelapor": "JL SENGKOL   NO 0 RT 02/02 KEL KERSAMENAK KEC KAWALU KOTA TASIKMALAYA ",
                    "no_telp_pelapor": "085221092960",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA STROM 378 KWH DENGAN NO METER 532411035312",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106730",
                    "waktu_lapor": "01/02/2023 17:56:46",
                    "waktu_response": "01/02/2023 18:07:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 33917394,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adelia Ekayana Stirman",
                    "alamat_pelapor": "PR PONDOK RAJEG RESIDENCE B.11 No.03 RT.0 RW.0 PDK RAJEG",
                    "no_telp_pelapor": "6281310869359",
                    "keterangan_pelapor": "MUTASI_K (G9923020188639:mati listrik) - tiba tiba mati listrik dengan pulsa penuh, mcb tidak turun, tegangan listrik normal. ini tolong ditindak lanjuti ya. Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020106736",
                    "waktu_lapor": "01/02/2023 17:57:17",
                    "waktu_response": "01/02/2023 18:18:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1301,
                    "durasi_recovery_time": 33916727,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "EKO HADI KESUMA",
                    "alamat_pelapor": "JL SEMBADA IX No.2 MEDAN SELA",
                    "no_telp_pelapor": "6281370600080",
                    "keterangan_pelapor": "MUTASI_K (G9923020188648:Gangguan) - tidak ada tulisan periksa namun token dimasukkan selalu gagal, mohon informasi clear tamper.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020106737",
                    "waktu_lapor": "01/02/2023 17:57:23",
                    "waktu_response": "01/02/2023 18:37:13",
                    "waktu_recovery": "01/02/2023 18:45:31",
                    "durasi_response_time": 2390,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR HOLIS MAJID",
                    "alamat_pelapor": "DN WA DUWA TIMUR DS PONJANAN TIMUR No.0 RT.0 RW.0 BATUMARMAR",
                    "no_telp_pelapor": "6285235608334",
                    "keterangan_pelapor": "Pengisian token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106738",
                    "waktu_lapor": "01/02/2023 17:57:25",
                    "waktu_response": "01/02/2023 18:05:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 33917518,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JL RAYA PONDOK BETUNG  NO 55 RT 5 / RW 2 KEL PONDOK BETUNG KEC PONDOK AREN TANGSEL ACUAN SETEMPAT VIOLET PETS STORE ",
                    "no_telp_pelapor": "085156503880",
                    "keterangan_pelapor": "MUTASI_K (G9923020188673:Tolong dibantu untuk disambung langsung dulu. setempat susah mau padam) - TGL 1/2/23 PELANGGAN MELAKUKAN  PEMBELIAN TOKEN SEBESAR RP 1.000.000,- ( 47355414077372879018 ) DISPLAY TERTERA TERPAKAI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106739",
                    "waktu_lapor": "01/02/2023 17:57:25",
                    "waktu_response": "01/02/2023 17:57:48",
                    "waktu_recovery": "01/02/2023 18:04:32",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sumardi",
                    "alamat_pelapor": "JL DSN II KW BEGUMIT No.0 BINJAI",
                    "no_telp_pelapor": "62852770145233",
                    "keterangan_pelapor": "mohon informasi tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K5423020106741",
                    "waktu_lapor": "01/02/2023 17:57:36",
                    "waktu_response": "01/02/2023 18:07:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 33917421,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hien Taroreh",
                    "alamat_pelapor": "dusun Gunung Petung ",
                    "no_telp_pelapor": "6281802511169",
                    "keterangan_pelapor": "MUTASI_K (G9923020188638:Padam Meluas) - Lampu semua mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020106742",
                    "waktu_lapor": "01/02/2023 17:57:39",
                    "waktu_response": "01/02/2023 18:10:06",
                    "waktu_recovery": "01/02/2023 18:29:53",
                    "durasi_response_time": 747,
                    "durasi_recovery_time": 1187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh zaini",
                    "alamat_pelapor": "DS BAKALAN RT.0 RW.0 DSBAKALAN",
                    "no_telp_pelapor": "6289673825365",
                    "keterangan_pelapor": "dari bulan oktober 2022 - januari 2023 pembayaran listrik normal .. tiba² d bulan februari naik 10x lipat ..padahal pemakaian wajar seperti bulan2 sebelumnya .. mohon penjelasannya !",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JUWANA"
                },
                {
                    "no_laporan": "K5423020106744",
                    "waktu_lapor": "01/02/2023 17:57:42",
                    "waktu_response": "01/02/2023 18:24:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1609,
                    "durasi_recovery_time": 33916394,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAHRUS",
                    "alamat_pelapor": "DESA TOLANG RT - RW - NO - KEC BANYUATES KAB SAMPANG JL- ACUAN : SEKOLAH NURUL ULUM",
                    "no_telp_pelapor": "082330947112",
                    "keterangan_pelapor": "MUTASI_K (G9923020188732:perlu pengecekan petugas) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SIS 19,02 KWH. (PTL TDK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106747",
                    "waktu_lapor": "01/02/2023 17:58:08",
                    "waktu_response": "01/02/2023 18:43:06",
                    "waktu_recovery": "01/02/2023 21:27:32",
                    "durasi_response_time": 2698,
                    "durasi_recovery_time": 9866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ella Razaq",
                    "alamat_pelapor": "Jl. Cemp. 4 Blok Cempaka 4 No.56",
                    "no_telp_pelapor": "6281296294714",
                    "keterangan_pelapor": "Datang petugas pln nagsih surat penagihan belum dibayar .. padahal sudh dibayar. mohon d cek ulang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020106749",
                    "waktu_lapor": "01/02/2023 17:58:23",
                    "waktu_response": "01/02/2023 18:00:05",
                    "waktu_recovery": "01/02/2023 18:44:41",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2676,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "uswatunhasanah",
                    "alamat_pelapor": "DS KARANG PENANG OLOH No.00 RT.0 RW.0 KR.PENANG",
                    "no_telp_pelapor": "6285755933009",
                    "keterangan_pelapor": "masukkan token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106752",
                    "waktu_lapor": "01/02/2023 17:58:38",
                    "waktu_response": "01/02/2023 18:00:15",
                    "waktu_recovery": "01/02/2023 19:26:17",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 5162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dani ardani",
                    "alamat_pelapor": "KP NANGGEWER No.0 RT.004 RW.01 LABAN SARI",
                    "no_telp_pelapor": "6285695649077",
                    "keterangan_pelapor": "masukan kode token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106754",
                    "waktu_lapor": "01/02/2023 17:58:53",
                    "waktu_response": "01/02/2023 18:00:46",
                    "waktu_recovery": "01/02/2023 19:26:31",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 5145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "feri sandria",
                    "alamat_pelapor": "KP PULO PIPISAN No. RT.1 RW.1",
                    "no_telp_pelapor": "6285891848858",
                    "keterangan_pelapor": "tidak bisa memasukan token listrik mengalami kegagalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106756",
                    "waktu_lapor": "01/02/2023 17:59:05",
                    "waktu_response": "01/02/2023 18:23:05",
                    "waktu_recovery": "01/02/2023 19:55:06",
                    "durasi_response_time": 1440,
                    "durasi_recovery_time": 5521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARISKA",
                    "alamat_pelapor": "JL PUSKESMAS 1 RT-4 / RW-7 NO 22 KEL DURI KOSAMBI KEC CENGKARENG JAKBAR (DEKAT TK FATAHILAH)",
                    "no_telp_pelapor": "081390986911",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 PERGANTIAN APP  PARBAYAR DARI NO METER 86052298394 MENJADI NO METER 45103287087, SESUAI INFO PELANGGAN PADA NO METER SEBELUMNYA MASIH TERPADAT TOKEN PEMBELIAN TGL 29/01/23 SEBESA RP 200.000,- YANG BELUM DINPUTKAN PADA APP DAN YBS MENGINGINKAN TOKEN TSB DAPAT DIKONVERSI PADA NO METER BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106759",
                    "waktu_lapor": "01/02/2023 17:59:16",
                    "waktu_response": "01/02/2023 18:01:28",
                    "waktu_recovery": "01/02/2023 18:04:28",
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 180,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sumardi",
                    "alamat_pelapor": "JL P.KEMERDEKAAN",
                    "no_telp_pelapor": "62852770142376",
                    "keterangan_pelapor": "mohon diberikan informasi meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K5423020106766",
                    "waktu_lapor": "01/02/2023 18:00:15",
                    "waktu_response": "01/02/2023 18:01:58",
                    "waktu_recovery": "01/02/2023 19:32:19",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 5421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wiki budyanto",
                    "alamat_pelapor": "Paradise Serpong City Cluster Carara Blok j38 / 18",
                    "no_telp_pelapor": "6285711359369",
                    "keterangan_pelapor": "saya udah isi token tapi tiqp di masukin selalu gagal terus kenapa yaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020106768",
                    "waktu_lapor": "01/02/2023 18:00:19",
                    "waktu_response": "01/02/2023 18:03:55",
                    "waktu_recovery": "01/02/2023 18:18:53",
                    "durasi_response_time": 216,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahimsyah Corebima",
                    "alamat_pelapor": "Kenotan",
                    "no_telp_pelapor": "6281318088048",
                    "keterangan_pelapor": "tidak bisa mengisi nomor token, selalu gagal dua nomor token yang berbeda ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ADONARA"
                },
                {
                    "no_laporan": "K5423020106770",
                    "waktu_lapor": "01/02/2023 18:00:44",
                    "waktu_response": "01/02/2023 19:06:42",
                    "waktu_recovery": "01/02/2023 21:09:05",
                    "durasi_response_time": 3958,
                    "durasi_recovery_time": 7343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M Fachmi Jamal",
                    "alamat_pelapor": "JL PERMNS TREA BLK K/ No.0",
                    "no_telp_pelapor": "6285237234999",
                    "keterangan_pelapor": "apakah meter rumah saya di putus ?\\nsoalnya saya cek MCBnya tidak ada .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106771",
                    "waktu_lapor": "01/02/2023 18:00:46",
                    "waktu_response": "01/02/2023 18:59:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3522,
                    "durasi_recovery_time": 33914297,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy sujarwadi",
                    "alamat_pelapor": "prampelan rt2/rw3",
                    "no_telp_pelapor": "6289605724389",
                    "keterangan_pelapor": "MUTASI_K (G9923020188688:ranting pohon mengenai kabel pln) - ranting pohon banyak yang menutupi instalasi kabel listrik tegangan tinggi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5423020106772",
                    "waktu_lapor": "01/02/2023 18:00:55",
                    "waktu_response": "01/02/2023 18:04:44",
                    "waktu_recovery": "01/02/2023 19:20:57",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 4573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ABDULLAH",
                    "alamat_pelapor": "JL KEBUMEN NO 4 KEL GAMBIR KEC MENTENG JAKARTA PUSAT",
                    "no_telp_pelapor": "02183701256",
                    "keterangan_pelapor": "MOHON PERIKSA APP PASCABAYAR, SESUAI INFO PELANGGAN BUZZER ALRAM BERBUNYI SEJAK 3 HARI LALU ID PEL 541100510191",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106778",
                    "waktu_lapor": "01/02/2023 18:01:12",
                    "waktu_response": "01/02/2023 18:05:24",
                    "waktu_recovery": "01/02/2023 18:20:39",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TEUKU SURNALDI",
                    "alamat_pelapor": "JALAN SAMALANGA V NO 3, DUSON ARON, KP. GUE GAJAH,KEC. DARUL IMARAH, KAB ACEH BESAR, PROV. ACEH",
                    "no_telp_pelapor": "085220785079",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK SYARIAH MANDIRI. PTL MINTA DISAMBUNG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020106780",
                    "waktu_lapor": "01/02/2023 18:01:48",
                    "waktu_response": "01/02/2023 18:06:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 268,
                    "durasi_recovery_time": 33917489,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22100570328",
                    "nama_pelapor": "BP MUKHTI",
                    "alamat_pelapor": "JL VIRGO NO 2 RT 5/13 KEL SEKELOA KEC  COBLONG KOTA BANDUNG",
                    "no_telp_pelapor": "089662406889",
                    "keterangan_pelapor": "MUTASI_K (G9923020188636:KCT) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 ( 18.57 KWH  ) NO TOKEN : 2303 9318 4878 9761 6024",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5523020100772",
                    "waktu_lapor": "01/02/2023 18:01:59",
                    "waktu_response": "01/02/2023 18:18:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1015,
                    "durasi_recovery_time": 33916731,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOHANES",
                    "alamat_pelapor": "JL GAJAG MADA NO- RT11/4 DS HAMBALA KEC KOTA WAINGAPU SUMBA TIMUR> DKT SPBU",
                    "no_telp_pelapor": "085239477400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188655:gangguan meter) - PEL MENGELUHKAN LAYAR BLANK (BERKEDIP\\\") APABILA HUJAN TURUN. PTL NYALA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBA TIMUR"
                },
                {
                    "no_laporan": "K5423020106783",
                    "waktu_lapor": "01/02/2023 18:02:02",
                    "waktu_response": "01/02/2023 18:03:06",
                    "waktu_recovery": "01/02/2023 18:49:52",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 2806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amalia fajrin",
                    "alamat_pelapor": "PR GRIYA ARTHA SEPATAN BLK E4 No.14 SUKADIRI",
                    "no_telp_pelapor": "6281295258978",
                    "keterangan_pelapor": "mau konfirmasi ka. beberapa bulan kemarin saya bayar listrik hanya 77rb. kenapa bulan februari bayarnya hampir 300rb ya Ka. maaf ka, mau liat catatan meteran bulan kemarin berapa ya Ka. soalnya pemakaian listrik saya normal seperti beberaoa bulan lalu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020106787",
                    "waktu_lapor": "01/02/2023 18:02:44",
                    "waktu_response": "01/02/2023 18:12:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 596,
                    "durasi_recovery_time": 33917105,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANTO",
                    "alamat_pelapor": "JL H ABDUL MAJID NO 67 B RT 4 RW 11 KEL CIPETE UTARA KEC KEBAYORAN BARU KOTA JAKARTA SELATAN. DEPAN KOPI TUKU ABDUL MAJID",
                    "no_telp_pelapor": "08128498965",
                    "keterangan_pelapor": "MUTASI_K (G9923020188709:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 >10 KWH SISA 15 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106788",
                    "waktu_lapor": "01/02/2023 18:02:52",
                    "waktu_response": "01/02/2023 18:06:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 33917471,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzi Audah",
                    "alamat_pelapor": "JL BANTARAN BARAT 4 KAV No.11 RT.3 RW.16 TULUSREJO",
                    "no_telp_pelapor": "6281232499857",
                    "keterangan_pelapor": "No. meter tidak terdeteksi. Beli token tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020106791",
                    "waktu_lapor": "01/02/2023 18:03:03",
                    "waktu_response": "01/02/2023 18:03:57",
                    "waktu_recovery": "01/02/2023 19:27:41",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 5024,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "purnama chandra",
                    "alamat_pelapor": "JL SKIP I BL.F I NO.4 No.0 RT.0",
                    "no_telp_pelapor": "6282297016534",
                    "keterangan_pelapor": "tidak dapat mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020106792",
                    "waktu_lapor": "01/02/2023 18:03:05",
                    "waktu_response": "01/02/2023 18:12:46",
                    "waktu_recovery": "01/02/2023 18:20:42",
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 476,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Aldar",
                    "alamat_pelapor": "DS PURWOSARI RT.0 RW.0 COMAL",
                    "no_telp_pelapor": "6281575286777",
                    "keterangan_pelapor": "blm bisa diisi pulsa setelah migrasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP COMAL"
                },
                {
                    "no_laporan": "K5423020106795",
                    "waktu_lapor": "01/02/2023 18:03:19",
                    "waktu_response": "01/02/2023 18:07:20",
                    "waktu_recovery": "01/02/2023 19:24:48",
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 4648,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUDARSONO",
                    "alamat_pelapor": "JL PAHLAWAN DN MUNGGANG   NO - RT-35 RW -    KEL BENDOWOHARJO KEC SEWON KAB BANTUL DEKAT PERSAWAHAN ",
                    "no_telp_pelapor": "081228815146",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR DI RAGUKAN BEROPRASINYA (SISA KWH TIDAK BERKURANG) SISA 358.40 KWH SEJAK BEBERAPA HARI KEMARIN. \\nLAPOR KEMBALI CC.54.FEBRI 18:48 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020106798",
                    "waktu_lapor": "01/02/2023 18:03:25",
                    "waktu_response": "01/02/2023 18:13:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 608,
                    "durasi_recovery_time": 33917052,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ismail",
                    "alamat_pelapor": "JLN MEDAN BELAWAN KM, 6.5",
                    "no_telp_pelapor": "6281263656718",
                    "keterangan_pelapor": "MUTASI_K (G9923020188643:c) - kpd yth Bpk pimpinan PT PLN di tempat, pak saya ada mengajukan permohonan pemasangan baru listrik PLN, dan saya sudah membayar PB dan ujl nya, namun sampai saat ini belum ada realisasi dari pihak PLN setempat, jadi saya Mhn kpd Bpk pimpinan PT pln membantu saya agar listrik saya terpasang karena saya sangat butuhkan arus listrik tsb, dan ini data permohonan saya, nama   munawir qalbi, alamat jlnedan belawan  km 6.5 , daya 132000 , non registrasi pembayaran 1280111022075 , atas bantuan Bpk pimpinan PLN saya mengucapkan terimankasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020106805",
                    "waktu_lapor": "01/02/2023 18:04:14",
                    "waktu_response": "01/02/2023 18:06:23",
                    "waktu_recovery": "01/02/2023 20:17:59",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 7896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025522039",
                    "nama_pelapor": "IBU CICI",
                    "alamat_pelapor": "KP CIPONDOH  RT 1/2 JL IRIGASI SIPON   NO  0 KEL CIPONDOH MAKMUR KEC CIPONDOH KOTA TANGERANG ACUAN LOKASI SETEMPAT TOKO JAMU SIDOMUNCUL ",
                    "no_telp_pelapor": "081261530636",
                    "keterangan_pelapor": "PADA TGL 1/2/23.PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER14025522039 (PTL MENYALA) SISA KWH 25. PADA DATA P2APST TERTERA DIL PREPAID.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106812",
                    "waktu_lapor": "01/02/2023 18:05:28",
                    "waktu_response": "01/02/2023 18:09:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 261,
                    "durasi_recovery_time": 33917276,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdulsaep",
                    "alamat_pelapor": "KP BANTARGEDANG KALER No.0 RT.004 RW.09 KS NAGARA",
                    "no_telp_pelapor": "6285223980139",
                    "keterangan_pelapor": "MUTASI_K (G9923020188672:Token Padam) - Token Padam Ngisi Pulsa Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106821",
                    "waktu_lapor": "01/02/2023 18:06:58",
                    "waktu_response": "01/02/2023 18:48:06",
                    "waktu_recovery": "01/02/2023 21:03:14",
                    "durasi_response_time": 2468,
                    "durasi_recovery_time": 8108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hery Maulana",
                    "alamat_pelapor": "Jl. Pahlawan No.79",
                    "no_telp_pelapor": "6281779014989",
                    "keterangan_pelapor": "permasalahan tidak bisa isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020106823",
                    "waktu_lapor": "01/02/2023 18:07:15",
                    "waktu_response": "01/02/2023 18:08:51",
                    "waktu_recovery": "01/02/2023 19:46:34",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 5863,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01111580187",
                    "nama_pelapor": "IBU TIARA",
                    "alamat_pelapor": "JL PEMANCINGAN SABAR SON RT 03/RW 09 NO 19 LENGK WETAN KEC SERPONG KOTA TANGSEL // ACUAN DEKAT PEMANCINGAN SABAR ",
                    "no_telp_pelapor": "089529256838",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 30.00 (PTL NYALA) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100789",
                    "waktu_lapor": "01/02/2023 18:08:16",
                    "waktu_response": "01/02/2023 18:29:04",
                    "waktu_recovery": "01/02/2023 19:36:38",
                    "durasi_response_time": 1248,
                    "durasi_recovery_time": 4054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MIMIN",
                    "alamat_pelapor": "KP CIBENDA JL SIRNAJAYA NO 0 RT 8 RW 4 KEL SIRNAJAYA KEC SERANG BARU KAB BEKASI (DEKAT SEKOLAH MI TARBIATUS SIBIAN)",
                    "no_telp_pelapor": "083122854587",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN DENGAN KET BLOCKING PEMBELIAN. KONDISI PTL PADAM. TIDAK MUNCUL KET PENYEBAB BLOCKING PEMBELIAN. NO METER 32012052083",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106833",
                    "waktu_lapor": "01/02/2023 18:08:32",
                    "waktu_response": "01/02/2023 18:24:30",
                    "waktu_recovery": "01/02/2023 18:37:38",
                    "durasi_response_time": 958,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rohmat nursalim",
                    "alamat_pelapor": "Jl. S. Parman No.125",
                    "no_telp_pelapor": "6283845910944",
                    "keterangan_pelapor": "tidak bisa di isi pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5423020106844",
                    "waktu_lapor": "01/02/2023 18:09:51",
                    "waktu_response": "01/02/2023 18:52:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2571,
                    "durasi_recovery_time": 33914703,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andika putra",
                    "alamat_pelapor": "DS CURAH REJO No.0 RT.4 RW.2 SUKAMAKMUR",
                    "no_telp_pelapor": "6285338413143",
                    "keterangan_pelapor": "MUTASI_K (G9923020188765:Saklar Terbuka dan Lampu Temper menyala, mohon bantuannya untuk diberikan CT. Terimakasih) - isi token gagal terus, padahal nomer sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020106849",
                    "waktu_lapor": "01/02/2023 18:10:27",
                    "waktu_response": "01/02/2023 19:39:33",
                    "waktu_recovery": "01/02/2023 21:53:19",
                    "durasi_response_time": 5346,
                    "durasi_recovery_time": 8026,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti munawaroh",
                    "alamat_pelapor": "PR HEAVENLAND PARK CGG BLOKU No.2",
                    "no_telp_pelapor": "6281330555702",
                    "keterangan_pelapor": "hari ini 1 feb tadi siang meteran saya diganti oleh petugas, ditrima ayah saya, ternyata sore ini meteran bunyi tanda kwh tinggal sedikit, ketika saya cek ternyata petugas salah pasang alias salah alamat. krn nama & alamat tdk sesuai fisik. mohon dilakukan pengembalian meter lama saya.\\nyg terpasang sekarang a.n. R. soedrajat widitomo seharusnya entjeng bastar.\\nalamat tertera di BA jl. mayangkara kav no 5 wonokromo, fisik yg betul jl. raya mayangkara no 5, gayungan, ketintang.\\nno ID pel terpasang 511413155468  seharusnya 511411052187",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020106854",
                    "waktu_lapor": "01/02/2023 18:11:39",
                    "waktu_response": "01/02/2023 19:35:48",
                    "waktu_recovery": "01/02/2023 21:58:45",
                    "durasi_response_time": 5049,
                    "durasi_recovery_time": 8577,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL PINANG /P.KERJA RT.02/08.",
                    "no_telp_pelapor": "6282283337714",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 19.21.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020106856",
                    "waktu_lapor": "01/02/2023 18:12:06",
                    "waktu_response": "01/02/2023 18:17:26",
                    "waktu_recovery": "01/02/2023 18:19:04",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 98,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad rofi'i",
                    "alamat_pelapor": "DN KRAJAN KECIK No.0 RT.8 RW.2 BESUK",
                    "no_telp_pelapor": "6281359434871",
                    "keterangan_pelapor": "isi token gagal masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020106861",
                    "waktu_lapor": "01/02/2023 18:12:55",
                    "waktu_response": "01/02/2023 18:32:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1167,
                    "durasi_recovery_time": 33915923,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sinarto",
                    "alamat_pelapor": "Dusun Lias desa genggelang kecamatan Gangga kabupaten Lombok Utara ",
                    "no_telp_pelapor": "6285237238442",
                    "keterangan_pelapor": "MUTASI_K (G9923020188660:mohon dibantu thx) - Kwh meter gagal saat isi Token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG"
                },
                {
                    "no_laporan": "K5423020106863",
                    "waktu_lapor": "01/02/2023 18:13:13",
                    "waktu_response": "01/02/2023 18:21:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 33916558,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lastini",
                    "alamat_pelapor": "PR JAYA SAMUDRA JL PEND PESURUNGAN LOR No.E10 TEGAL",
                    "no_telp_pelapor": "6287730778009",
                    "keterangan_pelapor": "MUTASI_K (G9923020188651:listrik padam, kwh tdk berfungsi) - saya nggak tau mati nya kenapa. karena pas pulang pulang udh mati. \\nsekring pengaman off tapi saya naikin tdk ngaruh. tetep tdk ada aliran listrik. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5423020106864",
                    "waktu_lapor": "01/02/2023 18:13:19",
                    "waktu_response": "01/02/2023 18:26:06",
                    "waktu_recovery": "01/02/2023 19:26:42",
                    "durasi_response_time": 767,
                    "durasi_recovery_time": 3636,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "feri sandria",
                    "alamat_pelapor": "kp ruumbia RT 05 RW 03 ",
                    "no_telp_pelapor": "6285891848858",
                    "keterangan_pelapor": "tidak bisa memasukan token listrik mengalami kegagalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106868",
                    "waktu_lapor": "01/02/2023 18:13:34",
                    "waktu_response": "01/02/2023 18:30:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 993,
                    "durasi_recovery_time": 33916058,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "AMELIA SEPTIANI",
                    "alamat_pelapor": "DN 1 No. RT.1 RW.2 SRIBAWONO",
                    "no_telp_pelapor": "6287769918251",
                    "keterangan_pelapor": "MUTASI_K (G9923020188657:kwh periksa) - Terdapat tulisan periksa di layar kwh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUMBIA"
                },
                {
                    "no_laporan": "K5323020100793",
                    "waktu_lapor": "01/02/2023 18:13:57",
                    "waktu_response": "01/02/2023 18:22:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 530,
                    "durasi_recovery_time": 33916498,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01104009665",
                    "nama_pelapor": "IBU VERA",
                    "alamat_pelapor": "JL SADANG SERANG   NO. 12 RT3/14   KEL. SEKELOA KEC. COBLONG KOTA BANDUNG ",
                    "no_telp_pelapor": "02220456882",
                    "keterangan_pelapor": "MUTASI_K (G9923020188652:KCT) - TIDAK DAPAT INPUT NO. STROOM SETELAH UPDATE VKRN 43, SISA STROOM  40.  KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020106873",
                    "waktu_lapor": "01/02/2023 18:15:01",
                    "waktu_response": "01/02/2023 18:28:23",
                    "waktu_recovery": "01/02/2023 19:04:17",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 2154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GURUH",
                    "alamat_pelapor": "PR LINGGA INDAH BL.B NO 5 JL H NAMAN KEL BINTARAJAYA KEC BEKASI BARAT KOTA BEKASI JAWA BARAT ( SEBERANG TPU PONDOK KELAPA ) ",
                    "no_telp_pelapor": "08118110121",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD ( R1T/2.200 VA - R2T/3500 VA). PEMOHON MENGAKU PEMILIK PERSIL, PLN 123 TIDAK DAPAT MEREGISTRASI PROSES TSB DIKARENAKAN KEC/KEL TIDAK ADA PILIHANNYA PADA DATA AP2T.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106874",
                    "waktu_lapor": "01/02/2023 18:15:04",
                    "waktu_response": "01/02/2023 18:17:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 167,
                    "durasi_recovery_time": 33916794,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "007160432",
                    "nama_pelapor": "BP SUGIRI",
                    "alamat_pelapor": "JLN GABUS_ TAMBAKROMO KM  2 DK PARAS RT 05 RW 03 DS TANJUNGANOM KEC GABUS KAB PATI",
                    "no_telp_pelapor": "08122827058",
                    "keterangan_pelapor": "MUTASI_K (G9923020188647:cek) - MOHONUNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER (TIANG) DIKARENAKAN MENGHALANGI JALAN DENGAN NO. KTP PENANGGUNG JAWAB 3318114407690001 AN. JANNAH PUJI ASTUTI SERTA NO. KTP DIBERI KUASA 3318110904670002 AN. AGUS SUGIRI PEMOHON MENGAKU SEBAGAI (DIBERI KUASA). PELANGGAN TELAH MEMPERSIAPKAN LAHAN UNTUK (TIANG).",
                    "media": "Email",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020106875",
                    "waktu_lapor": "01/02/2023 18:15:11",
                    "waktu_response": "01/02/2023 18:51:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2157,
                    "durasi_recovery_time": 33914797,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "I Kadek Juli Setyawan",
                    "alamat_pelapor": "JL SARIDANA X No.0 RT.0 RW.0 UBUNG KAJA",
                    "no_telp_pelapor": "6289626129648",
                    "keterangan_pelapor": "MUTASI_K (G9923020188687:Membutuhkan penanganan petugas Yantek) - muncul tulisan periksa pada display kwh, minta tolong di kirimkan kode tampernya agar bisa di isi pulsa listrik,, \\nterimakasih pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020106877",
                    "waktu_lapor": "01/02/2023 18:15:28",
                    "waktu_response": "01/02/2023 18:32:12",
                    "waktu_recovery": "01/02/2023 18:39:09",
                    "durasi_response_time": 1004,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI ",
                    "alamat_pelapor": "JL PAWAN 1 GG. PULAU BAWAL, KAUMAN, BENUA KAYONG, KAB. KETAPANG, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081251368277",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2140012052312. TGL 20/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA PETUGAS YANG MENGHUBUNGI DAN MELAKUKAN REALISASI PENYAMBUNGAN. ",
                    "media": "Email",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106880",
                    "waktu_lapor": "01/02/2023 18:15:33",
                    "waktu_response": "01/02/2023 18:29:28",
                    "waktu_recovery": "01/02/2023 19:37:09",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 4061,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020105268, MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106881",
                    "waktu_lapor": "01/02/2023 18:15:40",
                    "waktu_response": "01/02/2023 18:20:14",
                    "waktu_recovery": "01/02/2023 18:40:39",
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sigit wardoyo",
                    "alamat_pelapor": "PR CLASTER PLATINUM BLOK C2 NO16 No.",
                    "no_telp_pelapor": "6281218832330",
                    "keterangan_pelapor": "pemasangan meteran tidak rapi,terkesan berantakan,mohon dirapikan kembali kabel masuk dan kabel keluar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020106885",
                    "waktu_lapor": "01/02/2023 18:16:09",
                    "waktu_response": "01/02/2023 18:17:12",
                    "waktu_recovery": "01/02/2023 19:46:47",
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 5375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DIAZ",
                    "alamat_pelapor": "PERUMAHAN BINONG PERMAI BLOK D.3 NO.7 RT.14 RW.11, KELRG. BINONG PERMAI, KECAMATAN CURUG KAN TANGERANG",
                    "no_telp_pelapor": "087771824259",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 40553, ST AK 40889, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 40889. REK (BELUM DILUNASI). (PERSIL DIHUNI, BERPAGAR DAN TERKUNCI, KWH METER MUDAH DIJANGKAU, TIDAK TAHU PETUGAS RUTIN DATANG ATAU TIDAK).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106888",
                    "waktu_lapor": "01/02/2023 18:16:24",
                    "waktu_response": "01/02/2023 18:37:48",
                    "waktu_recovery": "01/02/2023 19:16:04",
                    "durasi_response_time": 1284,
                    "durasi_recovery_time": 2296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmad",
                    "alamat_pelapor": "DS SOKOBANAH DAYA No. RT. RW. SOKOBANAH",
                    "no_telp_pelapor": "6285940400200",
                    "keterangan_pelapor": "Gagal memasukkan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106890",
                    "waktu_lapor": "01/02/2023 18:16:39",
                    "waktu_response": "01/02/2023 19:00:24",
                    "waktu_recovery": "01/02/2023 20:32:37",
                    "durasi_response_time": 2625,
                    "durasi_recovery_time": 5533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14026127655",
                    "nama_pelapor": "BP KARTIONO",
                    "alamat_pelapor": "JL AL BASORUN NO.18 RT 9/8 KEL BOJONG PONDOK TERONG KEC CIPAYUNG KOTA DEPOK. ACUAN LOKASI: BELAKNG MADRASAH HAYATUL ISLAMIYAH",
                    "no_telp_pelapor": "081287331859",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 14026127655 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST : SILAHKAN KIRIM DIL PREPAID KE P2APST !!!,  SESUAI INFO PELANGGAN SEBELUMNYA TIDAK ADA PENANGANAN DAN PEMERIKSAAN DARI PETUGAS. SISA 149.4 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020106891",
                    "waktu_lapor": "01/02/2023 18:16:32",
                    "waktu_response": "01/02/2023 18:18:24",
                    "waktu_recovery": "01/02/2023 19:23:39",
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 3915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000062748",
                    "nama_pelapor": "ERI / eri_john ",
                    "alamat_pelapor": "KP CIBADAK POS NOMOR 2 RT 04 RW 10 CIBADAK SUKABUMI 43351",
                    "no_telp_pelapor": "08562225592",
                    "keterangan_pelapor": "\\nMOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA TERJADI LONJAKAN REKENING FEBRUARI 2023. PLN 123 TELAH MENJELASKAN STAND AKHIR REK FEBRUARI SESUAI DENGAN ACMT NAMUN PELANGGAN BERKEBERATAN. (PERSIL DIHUNI, BERPAGAR TDK TERKUNCI, KWH METER MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN PENJELASAN DAN KONFIRMASI DARI UNIT SETEMPAT.",
                    "media": "Twitter",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020106899",
                    "waktu_lapor": "01/02/2023 18:18:20",
                    "waktu_response": "01/02/2023 19:09:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3042,
                    "durasi_recovery_time": 33913723,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzan",
                    "alamat_pelapor": "nusapati ",
                    "no_telp_pelapor": "6283857747698",
                    "keterangan_pelapor": "MUTASI_K (G9923020188698:cek kwh) - gagal token listrik di isi berkali kali selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020106907",
                    "waktu_lapor": "01/02/2023 18:19:33",
                    "waktu_response": "01/02/2023 18:59:38",
                    "waktu_recovery": "01/02/2023 19:04:59",
                    "durasi_response_time": 2405,
                    "durasi_recovery_time": 321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reggy Al Farez",
                    "alamat_pelapor": "DN PAYUNG SARI No.0 RT.003 RW.01 R DENGKLOK",
                    "no_telp_pelapor": "6282258940338",
                    "keterangan_pelapor": "Ini kira kira sampe kapan ya saya harus nunggu pemasangan iconnet? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106909",
                    "waktu_lapor": "01/02/2023 18:19:48",
                    "waktu_response": "01/02/2023 18:25:40",
                    "waktu_recovery": "01/02/2023 18:47:37",
                    "durasi_response_time": 352,
                    "durasi_recovery_time": 1317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amal setiawan",
                    "alamat_pelapor": "JL GUBERNUR SEWAKA No.",
                    "no_telp_pelapor": "6281322751797",
                    "keterangan_pelapor": "Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106912",
                    "waktu_lapor": "01/02/2023 18:20:19",
                    "waktu_response": "01/02/2023 19:43:38",
                    "waktu_recovery": "01/02/2023 19:45:34",
                    "durasi_response_time": 4999,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GIONAR",
                    "alamat_pelapor": "JL - RT - RW - NO - KEL  NONBES KEC AMBARASI TIMUR KAB KUPANG NTT ACUAN : DEKAT KANTOR POS ",
                    "no_telp_pelapor": "082298288443",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 86089539042 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, \\nSTATUS PADA DATA AP2APST BLOKING PEMBELIAN KWH METER TERBANG SISA KWH = 888 KWH (PTL TDK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020106913",
                    "waktu_lapor": "01/02/2023 18:20:17",
                    "waktu_response": "01/02/2023 18:39:29",
                    "waktu_recovery": "01/02/2023 18:40:51",
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 82,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tommy Darmawansyah",
                    "alamat_pelapor": "JL BANGSALAE No.",
                    "no_telp_pelapor": "6282396153838",
                    "keterangan_pelapor": "gagal saat input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARIA"
                },
                {
                    "no_laporan": "K5423020106916",
                    "waktu_lapor": "01/02/2023 18:20:33",
                    "waktu_response": "01/02/2023 18:58:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2303,
                    "durasi_recovery_time": 33914329,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya Nugraha",
                    "alamat_pelapor": "Jalan Ngablak Indah 3 Rt 1 Rw 4 no 71",
                    "no_telp_pelapor": "628111755694",
                    "keterangan_pelapor": "MUTASI_K (G9923020188683:g) - listrik tidak keluar dr kWh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020106917",
                    "waktu_lapor": "01/02/2023 18:20:42",
                    "waktu_response": "01/02/2023 18:26:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 33916286,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BUDI SANTOSO",
                    "alamat_pelapor": "DN IV JURANG LANGAK No. RT.2 RW.17 SENDURO",
                    "no_telp_pelapor": "6285732939240",
                    "keterangan_pelapor": "MUTASI_K (G9923020188747:token reject) - tidak bisa mengisi token listrik, sudah top up 2 kali tapi tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5423020106918",
                    "waktu_lapor": "01/02/2023 18:20:43",
                    "waktu_response": "01/02/2023 18:43:59",
                    "waktu_recovery": "01/02/2023 18:58:47",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 888,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andry Hudarojat",
                    "alamat_pelapor": "DE SA KOPI BL R 5/5",
                    "no_telp_pelapor": "6281268448664",
                    "keterangan_pelapor": "saya beli token di tokopedia tapi meter gagal diiisi. sdh saya pastikan no nya benar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100799",
                    "waktu_lapor": "01/02/2023 18:21:28",
                    "waktu_response": "01/02/2023 18:48:18",
                    "waktu_recovery": "01/02/2023 18:57:33",
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 555,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000271356",
                    "nama_pelapor": "IBU IKA ",
                    "alamat_pelapor": "GG HALTEU NO 28 RT-01/ RW-02 KEL TURANGGA KEC LENGKONG KOTA BDG",
                    "no_telp_pelapor": "081221906262",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI  BCA. PTL MINTA SEGERA DISAMBUNG. (RUMAH KOSONG , KEMARIN DILAKUKAN PEMUTUSAN )\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020106925",
                    "waktu_lapor": "01/02/2023 18:21:52",
                    "waktu_response": "01/02/2023 18:24:50",
                    "waktu_recovery": "01/02/2023 19:17:40",
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 3170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010970688",
                    "nama_pelapor": "BP SAHRIZAL SYARIF",
                    "alamat_pelapor": "JL BATU RADEN 1 BLOK 4 NO 37 RT-000 / RW-00 KEL PENGASINAN KEC RAWA LUMBU KAB BEKASI JAWA BARAT DEKAT KEMANG PRATAMA",
                    "no_telp_pelapor": "0811979520",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEB 23  STAND AKHIR 25781 ST APP TGL 01/02/23 = 25291 RUMAH TIDAK HUNI DAN BERPAGAR. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN FEB 2023 . PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5523020100788",
                    "waktu_lapor": "01/02/2023 18:21:53",
                    "waktu_response": "01/02/2023 18:32:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 649,
                    "durasi_recovery_time": 33915903,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01118477197",
                    "nama_pelapor": "BP ALHARI ",
                    "alamat_pelapor": "JL KARANG KERAKAS RT 1 RW 1 DS SEGARA KATON KEC GANGGA KAB LOMBOK UTARA LOKASI : DEKAT POLRES LOMBOK UTARA",
                    "no_telp_pelapor": "081237420214",
                    "keterangan_pelapor": "MUTASI_K (G9923020188661:mohon dibantu thx) - 1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 555, NO TOKEN : 6046 4572 4933 8077 0777",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG"
                },
                {
                    "no_laporan": "K5423020106927",
                    "waktu_lapor": "01/02/2023 18:22:06",
                    "waktu_response": "01/02/2023 18:29:39",
                    "waktu_recovery": "01/02/2023 19:37:57",
                    "durasi_response_time": 453,
                    "durasi_recovery_time": 4098,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sofian hidayat",
                    "alamat_pelapor": "jl Beruang Raya D1 no.31 ,dekat SMA Negeri 1 Cikarang Pusat",
                    "no_telp_pelapor": "628118468348",
                    "keterangan_pelapor": "Tagihan melonjak akibat kesalahan pencatatan pencatatan nomer kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106929",
                    "waktu_lapor": "01/02/2023 18:22:18",
                    "waktu_response": "01/02/2023 18:25:39",
                    "waktu_recovery": "01/02/2023 19:46:12",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 4833,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUNARTI",
                    "alamat_pelapor": "JL PER BINONG PERMAI BLK L4-2 RT 10 RW 16 KEL BINONG KEC CURUG KAB TANGERANG \\nACUAN LOKASI DKT SEKOLAH SD BINONG 6 ",
                    "no_telp_pelapor": "081282795093",
                    "keterangan_pelapor": "MOHON TINDAK UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT AKAN DILAKUKAN RENOVASI RUMAH, YBS MENGAKU SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106930",
                    "waktu_lapor": "01/02/2023 18:22:35",
                    "waktu_response": "01/02/2023 18:43:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1235,
                    "durasi_recovery_time": 33915275,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GUNARSO",
                    "alamat_pelapor": "JL BANGKA XII NO 6E KEMBANG RESIDENCE RT-/- KEL PELA MAMPANG KEC MAMPANG PRAPATAN KOTA JAKSEL 12720 ",
                    "no_telp_pelapor": "081226263070",
                    "keterangan_pelapor": "MUTASI_K (G9923020188710:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 39 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106933",
                    "waktu_lapor": "01/02/2023 18:22:48",
                    "waktu_response": "01/02/2023 18:24:14",
                    "waktu_recovery": "01/02/2023 18:56:55",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 1961,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jepri",
                    "alamat_pelapor": "JL RANCHO INDAH No.0 RT.8 RW.2 TJ BARAT",
                    "no_telp_pelapor": "6281806295269",
                    "keterangan_pelapor": "mohon bantuannya,mau tambah daya ada keterangan ada proses yg belum selesai ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106936",
                    "waktu_lapor": "01/02/2023 18:23:30",
                    "waktu_response": "01/02/2023 18:32:48",
                    "waktu_recovery": "01/02/2023 18:33:51",
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 63,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK BUDI",
                    "alamat_pelapor": "JL JL.KOSAMBI NO 165/34C RT007 RW012 KEBON , KEBON PISANG, SUMUR BANDUNG, KOTA BANDUNG, JAWA BARAT",
                    "no_telp_pelapor": "085287977919",
                    "keterangan_pelapor": "MOHON INFORMAS DAN PENYELESAIAN PADA TGL 01/02/23 PETUGAS DATANG REALISASI PB DENGAN NO REG 5356312079122, DAN MEMINTA SEJUMLAH UANG  (RP 500.000,- SUDAH DBERIKAN ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020106947",
                    "waktu_lapor": "01/02/2023 18:24:56",
                    "waktu_response": "01/02/2023 18:56:06",
                    "waktu_recovery": "01/02/2023 19:58:37",
                    "durasi_response_time": 1870,
                    "durasi_recovery_time": 3751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "konter usup",
                    "alamat_pelapor": "JL P SINGKEP GNUNG LANGGAR No.0 RT.0 RW.0 SABAH BALA",
                    "no_telp_pelapor": "6285377663360",
                    "keterangan_pelapor": "gagal token\\n5079-0884-1773-2970-3063/MARTUTI/R1M/900VA/13.5KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020106950",
                    "waktu_lapor": "01/02/2023 18:25:17",
                    "waktu_response": "01/02/2023 18:26:36",
                    "waktu_recovery": "01/02/2023 19:31:12",
                    "durasi_response_time": 79,
                    "durasi_recovery_time": 3876,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KODARIAH",
                    "alamat_pelapor": "JL RAWA KUDA RANGGON KP RAWA KUDA RT.06/03 NO.10 DS KARANG HARUM KEC KEDUNG WARINGIN KAB BEKASI JABAR. LOKASI : SEBELUM KLINIK MITRA SEHAT",
                    "no_telp_pelapor": "089665158587",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 11.85 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106959",
                    "waktu_lapor": "01/02/2023 18:25:41",
                    "waktu_response": "01/02/2023 18:34:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 517,
                    "durasi_recovery_time": 33915807,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajib p ida",
                    "alamat_pelapor": "DN WTN GNG WONOJATI No. RT.002 RW.01 JENGGAWAH",
                    "no_telp_pelapor": "6285233546888",
                    "keterangan_pelapor": "MUTASI_K (G9923020188664:bantu cek token tidak bisa di input ke meteran) - bantu cek token tidak bisa di input ke meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020106960",
                    "waktu_lapor": "01/02/2023 18:25:50",
                    "waktu_response": "01/02/2023 19:17:55",
                    "waktu_recovery": "01/02/2023 19:27:17",
                    "durasi_response_time": 3125,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jimmy antonius",
                    "alamat_pelapor": "JL WONOSARI RT 3/6 TKR",
                    "no_telp_pelapor": "6282173388520",
                    "keterangan_pelapor": " bapak petugas PLN soalnya kita mau mengisi saldo listrik tetapi gagal terus, isi token kita sudah hampir habis ini... mohon solusinya bapak petugas PLN... ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5423020106961",
                    "waktu_lapor": "01/02/2023 18:25:57",
                    "waktu_response": "01/02/2023 18:32:30",
                    "waktu_recovery": "01/02/2023 18:47:41",
                    "durasi_response_time": 393,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imas masitoh",
                    "alamat_pelapor": "KP SINDANG JAYA No.0 RT.3 RW.6 SUKAMULYA",
                    "no_telp_pelapor": "6281214491431",
                    "keterangan_pelapor": "no token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106965",
                    "waktu_lapor": "01/02/2023 18:26:24",
                    "waktu_response": "01/02/2023 18:40:16",
                    "waktu_recovery": "01/02/2023 19:13:29",
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 1993,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL. TANJUNG BARU ( 117, RT 4 RW 02, MANTUIL, BANJARMASIN SELATAN, KOTA BANJARMASIN, KALIMANTAN SELATAN",
                    "no_telp_pelapor": "0857878044318",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 13,0KWH",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020106969",
                    "waktu_lapor": "01/02/2023 18:26:53",
                    "waktu_response": "01/02/2023 18:29:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 33916090,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rustam",
                    "alamat_pelapor": "Jl. Poros Bulukumba-Sinjai No.16",
                    "no_telp_pelapor": "6285333333080",
                    "keterangan_pelapor": "MUTASI_K (G9923020188656:gagal token) - pengisian token gagal padahal nomornya sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020106970",
                    "waktu_lapor": "01/02/2023 18:26:55",
                    "waktu_response": "01/02/2023 19:10:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2635,
                    "durasi_recovery_time": 33913615,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "satrio",
                    "alamat_pelapor": "kota batu,kecamatan orooro ombo,depan TPU gondorejo",
                    "no_telp_pelapor": "6285895191562",
                    "keterangan_pelapor": "MUTASI_K (G9923020188701:mohon bantuan gagal memasukkan token) - gagal memasukkan tokem,KWH meter menunjukkan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020106972",
                    "waktu_lapor": "01/02/2023 18:27:01",
                    "waktu_response": "01/02/2023 18:33:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 33915837,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suprianto",
                    "alamat_pelapor": "PR GRACE HILL LUBUK MINTURUN No. RT.1 RW.3",
                    "no_telp_pelapor": "6282169176122",
                    "keterangan_pelapor": "MUTASI_K (G9923020188663:lampu padam) - lampu mati hidup/berkedip kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020106973",
                    "waktu_lapor": "01/02/2023 18:27:29",
                    "waktu_response": "01/02/2023 18:57:28",
                    "waktu_recovery": "01/02/2023 19:44:51",
                    "durasi_response_time": 1799,
                    "durasi_recovery_time": 2843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi yudha",
                    "alamat_pelapor": "JL LETJEN B UTOYO KENTEN",
                    "no_telp_pelapor": "6282175667972",
                    "keterangan_pelapor": "migrasi kWh token blm d pasang, mhn  d tindak lanjuti untuk d pasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106978",
                    "waktu_lapor": "01/02/2023 18:28:45",
                    "waktu_response": "01/02/2023 18:29:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 33916079,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Rahman",
                    "alamat_pelapor": "DN BORONG NANGKA No.0 RT.0 RW.0 GANTARANG",
                    "no_telp_pelapor": "6285217171793",
                    "keterangan_pelapor": "MUTASI_K (G9923020188658:gagal token) - gagal masukka token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020106983",
                    "waktu_lapor": "01/02/2023 18:29:27",
                    "waktu_response": "01/02/2023 18:32:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 33915930,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elinda Yani",
                    "alamat_pelapor": "DN KALITEMU RT. RW. SUKADANA",
                    "no_telp_pelapor": "6285931314978",
                    "keterangan_pelapor": "masuk token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020106985",
                    "waktu_lapor": "01/02/2023 18:29:44",
                    "waktu_response": "01/02/2023 18:33:02",
                    "waktu_recovery": "02/02/2023 11:17:54",
                    "durasi_response_time": 198,
                    "durasi_recovery_time": 60292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi Pasker",
                    "alamat_pelapor": "Jalan Tanpa Nama",
                    "no_telp_pelapor": "6285323883393",
                    "keterangan_pelapor": "gagal saat isi token. tolong minta no CT gak usah kirim pegawai, karna saya bisa memasukan sendiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUGU MULYO"
                },
                {
                    "no_laporan": "K5423020106987",
                    "waktu_lapor": "01/02/2023 18:29:57",
                    "waktu_response": "01/02/2023 18:36:25",
                    "waktu_recovery": "01/02/2023 19:39:05",
                    "durasi_response_time": 388,
                    "durasi_recovery_time": 3760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADI PUTRA PRADANA",
                    "alamat_pelapor": "KP CIANTRA No. CIANTRA",
                    "no_telp_pelapor": "6281389405509",
                    "keterangan_pelapor": "kwh tidak bisa di belikan pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106988",
                    "waktu_lapor": "01/02/2023 18:29:57",
                    "waktu_response": "01/02/2023 18:52:44",
                    "waktu_recovery": "01/02/2023 19:20:46",
                    "durasi_response_time": 1367,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ulfa syafli nosa",
                    "alamat_pelapor": "JL WISMA LAPAI JAYA BLOK I No.9 RT.2 RW.6 KAMPUNG LA",
                    "no_telp_pelapor": "6282169710425",
                    "keterangan_pelapor": "ada ledakan di kwh meter, listrik di rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5423020106990",
                    "waktu_lapor": "01/02/2023 18:30:11",
                    "waktu_response": "01/02/2023 18:47:16",
                    "waktu_recovery": "01/02/2023 19:29:24",
                    "durasi_response_time": 1025,
                    "durasi_recovery_time": 2528,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nuryadi",
                    "alamat_pelapor": "Jl. H.Hasan Perak",
                    "no_telp_pelapor": "6282367283030",
                    "keterangan_pelapor": "kurang arus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PKL BRANDAN"
                },
                {
                    "no_laporan": "K5423020106992",
                    "waktu_lapor": "01/02/2023 18:30:23",
                    "waktu_response": "01/02/2023 18:36:31",
                    "waktu_recovery": "01/02/2023 19:38:14",
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 3703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENA",
                    "alamat_pelapor": "JL CIANTRA NO 149 RT-7 / RW-4  KP CIANTRA  KEC CIKARANG SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "081323865301",
                    "keterangan_pelapor": "TGL 01/02/23 NO METER 56701910475 PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST BLOCKING PEMBELIAN, DAN PADA DATA AP2T TERDAPAT TS P2TL NAMUN BELUM MEMASUKI WAKTU JATUH TEMPO (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106993",
                    "waktu_lapor": "01/02/2023 18:30:27",
                    "waktu_response": "01/02/2023 19:29:37",
                    "waktu_recovery": "01/02/2023 19:32:34",
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdulla",
                    "alamat_pelapor": "JL SAMBIYAN 165 GRD No. KONANG",
                    "no_telp_pelapor": "6283101481702",
                    "keterangan_pelapor": "Gagal Memasukkan Token Listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020106994",
                    "waktu_lapor": "01/02/2023 18:30:36",
                    "waktu_response": "01/02/2023 18:40:37",
                    "waktu_recovery": "01/02/2023 18:41:47",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 70,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzan",
                    "alamat_pelapor": "jalan parit lintang",
                    "no_telp_pelapor": "6283857747698",
                    "keterangan_pelapor": "token listrik tidak bisa masuk gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020107007",
                    "waktu_lapor": "01/02/2023 18:32:20",
                    "waktu_response": "01/02/2023 18:43:22",
                    "waktu_recovery": "01/02/2023 18:44:45",
                    "durasi_response_time": 662,
                    "durasi_recovery_time": 83,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marsha ayu noor aida",
                    "alamat_pelapor": "JL W6CQ XJM No.",
                    "no_telp_pelapor": "6282257605393",
                    "keterangan_pelapor": "listrik padam karena ketika token di masukkan menunjukkan tulisan gagal terus, membutuhkan kode reset",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020107009",
                    "waktu_lapor": "01/02/2023 18:32:35",
                    "waktu_response": "01/02/2023 19:12:54",
                    "waktu_recovery": "01/02/2023 19:27:52",
                    "durasi_response_time": 2419,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "satrio",
                    "alamat_pelapor": "kota batu, kecamatan orooro ombo depan TPU gondorejo",
                    "no_telp_pelapor": "6285895191562",
                    "keterangan_pelapor": "gagal memasukkan token,KWH meter menunjjukkan periksa, ID :513030939193",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020107016",
                    "waktu_lapor": "01/02/2023 18:34:20",
                    "waktu_response": "01/02/2023 19:19:26",
                    "waktu_recovery": "01/02/2023 20:54:56",
                    "durasi_response_time": 2706,
                    "durasi_recovery_time": 5730,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faried",
                    "alamat_pelapor": "DS GEDANG - GEDANG No.0 RT.0 RW.0 BATU PUTIH",
                    "no_telp_pelapor": "6282336111270",
                    "keterangan_pelapor": "sama kaya kemaren mas. udah diisi pulsa, tapi keluar gagal, padahal nomornya udah sama kayak yg di beli tadi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020107017",
                    "waktu_lapor": "01/02/2023 18:34:21",
                    "waktu_response": "01/02/2023 19:00:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1561,
                    "durasi_recovery_time": 33914243,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ngadiman",
                    "alamat_pelapor": "DK DUKUHAN No. RT.1 RW.3",
                    "no_telp_pelapor": "628388636735",
                    "keterangan_pelapor": "MUTASI_K (G9923020188689:kwh meter muncul tulisan periksa) - meteran listrik muncul tulisan PERIKSA mohon kirim kode temper ke no wa 081252601678",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K1223020100401",
                    "waktu_lapor": "01/02/2023 18:34:48",
                    "waktu_response": "01/02/2023 18:59:55",
                    "waktu_recovery": "01/02/2023 19:07:06",
                    "durasi_response_time": 1507,
                    "durasi_recovery_time": 431,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IAN FAUZI",
                    "alamat_pelapor": "JL. PATUMBAK PASAR7 NO.- RT01 RW 01 GG PEMBANGUNAN DS AJI BAHO KEC PATUMBAK KAB DELI SERDANG \\n DEKAT SEKOLAH SABILUNAZA ",
                    "no_telp_pelapor": "082365666645",
                    "keterangan_pelapor": "MOHON INFORMASI NO REGISTRASI ANGGSURAN TAGIHAN P2TL UNTUK IDPEL: 126150505993 AGAR KEDEPANNYA BSUIA DI BAYARKAN OLEH PELANGGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020107032",
                    "waktu_lapor": "01/02/2023 18:35:58",
                    "waktu_response": "01/02/2023 18:48:12",
                    "waktu_recovery": "01/02/2023 19:47:35",
                    "durasi_response_time": 734,
                    "durasi_recovery_time": 3563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "husnik",
                    "alamat_pelapor": "KP OKABA No.0 RT.0 RW.0 MERAUKE",
                    "no_telp_pelapor": "628124061113",
                    "keterangan_pelapor": "nomor pelanggan di blokir. tidak bisa isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KURIK"
                },
                {
                    "no_laporan": "K5423020107033",
                    "waktu_lapor": "01/02/2023 18:35:59",
                    "waktu_response": "01/02/2023 18:37:06",
                    "waktu_recovery": "01/02/2023 18:47:09",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 603,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putra Arta",
                    "alamat_pelapor": "Jl. Taman Kebo Iwa No.10",
                    "no_telp_pelapor": "6287861395050",
                    "keterangan_pelapor": "5512012119124",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020107039",
                    "waktu_lapor": "01/02/2023 18:36:41",
                    "waktu_response": "01/02/2023 18:40:05",
                    "waktu_recovery": "01/02/2023 21:49:01",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 11336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISRO",
                    "alamat_pelapor": "JL DAMAR KENCANA VI BLOK DI/H 2 RT 03 RW 08 KEL. LEGOK KEC. LEGOK TANGGERANG //DEKAT TAMAN ",
                    "no_telp_pelapor": "0895323346513",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 22.08",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107041",
                    "waktu_lapor": "01/02/2023 18:36:59",
                    "waktu_response": "01/02/2023 19:19:58",
                    "waktu_recovery": "02/02/2023 07:36:12",
                    "durasi_response_time": 2579,
                    "durasi_recovery_time": 44174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GUNTUR ",
                    "alamat_pelapor": "JL DR RATULANGI NO 53K KEL MUMAJANG LUAR KEC MUMAJANG KOTA MAKASSAR \\nACUAN LOKASI BELAKANG CENTRAL BABY KIS / KK RUKO ",
                    "no_telp_pelapor": "08114131197",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 SERTA BK TELAH DILUNASI. APP DISEGEL. MOHON PTL DAPAT DISAMBUNG KEMBALI. CC.54.M_JAFAR 21.47; SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.KHOIRUL.LC 02/02/2023 PKL 02.37",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020107045",
                    "waktu_lapor": "01/02/2023 18:37:52",
                    "waktu_response": "01/02/2023 18:43:13",
                    "waktu_recovery": "01/02/2023 18:47:53",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 280,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ucok Henky",
                    "alamat_pelapor": "JL GATOT SUBROTO No.0",
                    "no_telp_pelapor": "6285787768068",
                    "keterangan_pelapor": "tagihan sudah dibayar tetapi MCB belum dipasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5523020100800",
                    "waktu_lapor": "01/02/2023 18:38:23",
                    "waktu_response": "01/02/2023 19:14:59",
                    "waktu_recovery": "01/02/2023 20:32:19",
                    "durasi_response_time": 2196,
                    "durasi_recovery_time": 4640,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NILA ",
                    "alamat_pelapor": "JL ABDUL GANI PR BENTENG BLOK F NO 48 RT-12 / RW-2 KEL KALI BARU KEC CILODONG KOTA DEPOK ",
                    "no_telp_pelapor": "087887347293",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN TERTERA BLOCKING PEMBELIAN TIDAK ADA MUNCUL TS / ANGSURAN JATUH TEMPO SISA KWH 380",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020107056",
                    "waktu_lapor": "01/02/2023 18:39:24",
                    "waktu_response": "01/02/2023 19:35:25",
                    "waktu_recovery": "02/02/2023 00:19:05",
                    "durasi_response_time": 3361,
                    "durasi_recovery_time": 17020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hanny kharisma",
                    "alamat_pelapor": "JL INSP. MARZUKI LR. BAKTI No.",
                    "no_telp_pelapor": "6282158864070",
                    "keterangan_pelapor": "waktu pengisian token tertulis salah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107059",
                    "waktu_lapor": "01/02/2023 18:39:40",
                    "waktu_response": "01/02/2023 19:37:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3454,
                    "durasi_recovery_time": 33912031,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MATHERI",
                    "alamat_pelapor": "JLN RAYA KEMBANG MELAKA, DSN KAJUABUH LAOK DS LAR LAR KEC BANYUATES KAB SAMPANG MADURA",
                    "no_telp_pelapor": "087877445121",
                    "keterangan_pelapor": "MUTASI_K (G9923020188756:perlu pengecekan petugas) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 19.77.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5323020100813",
                    "waktu_lapor": "01/02/2023 18:40:36",
                    "waktu_response": "01/02/2023 18:48:32",
                    "waktu_recovery": "01/02/2023 18:54:11",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 339,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01327421176",
                    "nama_pelapor": "IBU ROSI",
                    "alamat_pelapor": "JL KUTA KENCANA BRT NO 9 RT3/5 KEL BOJONGLOA KIDUL KEC CIBADUYUT WETAN KOTA BANDUNG (DKT POS SATPAM)",
                    "no_telp_pelapor": "02254419638",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN REJECT. SISA STROOM 1727.71 (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107063",
                    "waktu_lapor": "01/02/2023 18:40:35",
                    "waktu_response": "01/02/2023 19:04:33",
                    "waktu_recovery": "01/02/2023 19:15:17",
                    "durasi_response_time": 1438,
                    "durasi_recovery_time": 644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LATIM",
                    "alamat_pelapor": "DN TAER AER RT. RW. PERIAN",
                    "no_telp_pelapor": "6282341638150",
                    "keterangan_pelapor": "pulsa token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107071",
                    "waktu_lapor": "01/02/2023 18:41:44",
                    "waktu_response": "01/02/2023 18:50:13",
                    "waktu_recovery": "01/02/2023 19:08:57",
                    "durasi_response_time": 509,
                    "durasi_recovery_time": 1124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMUD",
                    "alamat_pelapor": "JL RAYA MAUK KM 11 KP SEPATAN RT.004/004 NO.46 KEL SEPATAN KEC SEPATAN KAB TANGERANG. LOKASI SEBRANG INDOMARET / SAMPING GOLDEN CITY",
                    "no_telp_pelapor": "081283998616",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN PADA DISPLAY TERTERA GAGAL SETELAH UPDATE VKRN 43 \\n(PTL HAMPIR PADAM) SISA 65 KWH / 56032572673993874637",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107072",
                    "waktu_lapor": "01/02/2023 18:41:45",
                    "waktu_response": "01/02/2023 18:42:57",
                    "waktu_recovery": "01/02/2023 21:29:57",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 10020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hermawan Wijaya",
                    "alamat_pelapor": "PR CLUS BANYAN VILLE BLK H10 No.01 CILENGGANG",
                    "no_telp_pelapor": "62816842855",
                    "keterangan_pelapor": "the green cluster banyan ville H10 no.1",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107075",
                    "waktu_lapor": "01/02/2023 18:42:29",
                    "waktu_response": "01/02/2023 18:47:04",
                    "waktu_recovery": "01/02/2023 19:12:22",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 1518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "moch rifai chalik",
                    "alamat_pelapor": "Perumahan Palam Indah Kav.14",
                    "no_telp_pelapor": "6285249993083",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020107077",
                    "waktu_lapor": "01/02/2023 18:42:43",
                    "waktu_response": "01/02/2023 18:43:41",
                    "waktu_recovery": "01/02/2023 19:08:48",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 1507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra Adhy Putra",
                    "alamat_pelapor": "Jl. Lasoso No.18",
                    "no_telp_pelapor": "6285796980472",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5223020101582",
                    "waktu_lapor": "01/02/2023 18:42:52",
                    "waktu_response": "01/02/2023 19:08:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1553,
                    "durasi_recovery_time": 33913740,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK TONI ",
                    "alamat_pelapor": "JALAN KI AGENG TAPA, PERUM GRIYA PEJAMBON RAYA BLOK C NOMOR 8 RT 01 RW 03 KEL. PEJAMBON KEC. SUMBER KAB. CIREBON, JAWA BARAT. ID 45611.",
                    "no_telp_pelapor": "089513085538",
                    "keterangan_pelapor": "MUTASI_K (G9923020188696:GAGAL INPUT TOKEN) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA",
                    "media": "Email",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020107078",
                    "waktu_lapor": "01/02/2023 18:42:49",
                    "waktu_response": "01/02/2023 18:56:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 821,
                    "durasi_recovery_time": 33914475,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sujiono",
                    "alamat_pelapor": "DN CETOK No.0 RT.17 RW.5 KARANGAN",
                    "no_telp_pelapor": "6285336757274",
                    "keterangan_pelapor": "MUTASI_K (G9923020188767:cek lokasi) - tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020107081",
                    "waktu_lapor": "01/02/2023 18:43:18",
                    "waktu_response": "01/02/2023 18:52:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 539,
                    "durasi_recovery_time": 33914728,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ifan Muzammil",
                    "alamat_pelapor": "Kandangan Timur RT. 07 RW. 04",
                    "no_telp_pelapor": "6285733237773",
                    "keterangan_pelapor": "Tolong dibantu Token bermasalah. GAGAL saat dimasukkan 32010571845. SUKSES SN: 5129-3657-6865-5125-1169/Fitri Astutik/R1M/900VA/13.6KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020107083",
                    "waktu_lapor": "01/02/2023 18:44:06",
                    "waktu_response": "01/02/2023 19:01:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1053,
                    "durasi_recovery_time": 33914166,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsir ropik",
                    "alamat_pelapor": "fsn babadan ",
                    "no_telp_pelapor": "6285790259229",
                    "keterangan_pelapor": "MUTASI_K (G9923020188690:ct) - kwh meter menunjukan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5423020107084",
                    "waktu_lapor": "01/02/2023 18:44:14",
                    "waktu_response": "01/02/2023 18:59:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 926,
                    "durasi_recovery_time": 33914285,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "uthexx",
                    "alamat_pelapor": "JL OMBA RADE, KEC.W.TENGAH No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6281246199214",
                    "keterangan_pelapor": "MUTASI_K (G9923020188686:petugas cek ke lokasi) - meteran mati hidup gambar sakering terputus di layar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA BARAT DAYA"
                },
                {
                    "no_laporan": "K5423020107086",
                    "waktu_lapor": "01/02/2023 18:44:35",
                    "waktu_response": "01/02/2023 18:46:50",
                    "waktu_recovery": "01/02/2023 18:58:54",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizah A Gafur",
                    "alamat_pelapor": "DK KEL.TUBO No.0 RT.6 RW.2 TERNATE",
                    "no_telp_pelapor": "6281243177171",
                    "keterangan_pelapor": "nomor token tidak bisa diisi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107090",
                    "waktu_lapor": "01/02/2023 18:45:22",
                    "waktu_response": "01/02/2023 18:53:30",
                    "waktu_recovery": "01/02/2023 19:01:09",
                    "durasi_response_time": 488,
                    "durasi_recovery_time": 459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAMALUDIN",
                    "alamat_pelapor": "JL TAMAN NAROGONG INDAH RAYA BLOK C23 NO.1 RT 07/13 KELURAHAN PENGASINAN, KECAMATAN RAWALUMBU, KOTA BEKASI",
                    "no_telp_pelapor": "081316556910",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI LAYANAN PROSES GESER APP DENGAN NOMOR AGENDA 537410562301302257 DAN NO REG 5374133004431. BIAYA MATERIAL TELAH DILUNASI PADA TANGGAL 30/01/23. HINGGA SAAT INI BELUM ADA REALIASI PENYAMBUNGAN.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020101587",
                    "waktu_lapor": "01/02/2023 18:45:44",
                    "waktu_response": "01/02/2023 19:28:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2546,
                    "durasi_recovery_time": 33912575,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDAH SAFITRI",
                    "alamat_pelapor": "JL MAKAM KEMBAR RT9 RW1 KEL KARANGLEGI KEC TRANGKIL KAB PATI > DEKAT MAKAM KEMBAR",
                    "no_telp_pelapor": "085290134750",
                    "keterangan_pelapor": "MUTASI_K (G9923020188713:Pengamanan Pohom di jaringan) - MOHON PENGAMANAN JARINGAN UNTUK TGL 02/02/2023  KARENA PENEBANGAN POHON DARI PUKUL 09:00-10:00 DIKARENA POHON TERKENA KE KABEL JTR",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JUWANA"
                },
                {
                    "no_laporan": "K5423020107091",
                    "waktu_lapor": "01/02/2023 18:45:43",
                    "waktu_response": "01/02/2023 19:11:28",
                    "waktu_recovery": "01/02/2023 21:10:58",
                    "durasi_response_time": 1545,
                    "durasi_recovery_time": 7170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kurwandi Setiawan Putra",
                    "alamat_pelapor": "PR ATRANI RESIDENCE C-34 SIDORAHAYU WAGIR No.34 RT.28 RW.4 WAGIR",
                    "no_telp_pelapor": "6285725759998",
                    "keterangan_pelapor": "muncul periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020107094",
                    "waktu_lapor": "01/02/2023 18:45:52",
                    "waktu_response": "01/02/2023 18:58:38",
                    "waktu_recovery": "01/02/2023 19:41:12",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 2554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sufiyan",
                    "alamat_pelapor": "JL MESJID II L.PAKAM",
                    "no_telp_pelapor": "6285373087269",
                    "keterangan_pelapor": "bulan kemarin tanggal 23 saya foto kan meter , tercatat di aplikasi pemakaian hanya sebanyak 204 kwh dan nominal yang harus di bayar hanya 300 ribuan , kenapa sekarang tercatat harus bayar 600 ribu lebih, saya pastikan ini kesalahan.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020107095",
                    "waktu_lapor": "01/02/2023 18:45:58",
                    "waktu_response": "01/02/2023 19:29:30",
                    "waktu_recovery": "01/02/2023 19:32:27",
                    "durasi_response_time": 2612,
                    "durasi_recovery_time": 177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohzain Putra",
                    "alamat_pelapor": "DS LARANGAN NYORMANIS 195 No. BLEGA",
                    "no_telp_pelapor": "6287722887429",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107099",
                    "waktu_lapor": "01/02/2023 18:46:31",
                    "waktu_response": "01/02/2023 19:06:48",
                    "waktu_recovery": "01/02/2023 19:10:46",
                    "durasi_response_time": 1217,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ginanjar",
                    "alamat_pelapor": "DS KALIKIDANG KEL KALIKIDANG KEC SUKARAJA No.0 RT.1 RW.1 0",
                    "no_telp_pelapor": "6281229016169",
                    "keterangan_pelapor": "KWH Pulsa ga Pernah Habis atau berkurang.\\ntolong Bisa di cek . takut nanti macet.\\nTerimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUMAS"
                },
                {
                    "no_laporan": "K5423020107100",
                    "waktu_lapor": "01/02/2023 18:46:33",
                    "waktu_response": "01/02/2023 19:37:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3031,
                    "durasi_recovery_time": 33912041,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sultan Ajaib",
                    "alamat_pelapor": "JL RAYA BRINGINKONING No.0 RT.1 RW.1 BANYUATES",
                    "no_telp_pelapor": "6282330787300",
                    "keterangan_pelapor": "MUTASI_K (G9923020188753:perlu pengecekan petugas) - keluar tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020107101",
                    "waktu_lapor": "01/02/2023 18:46:33",
                    "waktu_response": "01/02/2023 19:29:24",
                    "waktu_recovery": "01/02/2023 19:32:20",
                    "durasi_response_time": 2571,
                    "durasi_recovery_time": 176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syafira",
                    "alamat_pelapor": "Jl. Benkarsah",
                    "no_telp_pelapor": "6285895239584",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107102",
                    "waktu_lapor": "01/02/2023 18:46:40",
                    "waktu_response": "01/02/2023 18:57:06",
                    "waktu_recovery": "01/02/2023 19:21:34",
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 1468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAIFUDIN",
                    "alamat_pelapor": "JL JL TG DUREN VII GG V NO 397",
                    "no_telp_pelapor": "6285692235241",
                    "keterangan_pelapor": "Nomer token tidak bisa dimasukkan ke meteran listriknya muncul keterangan GAGAL ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020107104",
                    "waktu_lapor": "01/02/2023 18:47:20",
                    "waktu_response": "01/02/2023 19:01:25",
                    "waktu_recovery": "01/02/2023 19:22:04",
                    "durasi_response_time": 845,
                    "durasi_recovery_time": 1239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERU",
                    "alamat_pelapor": "JL RAYA HANKAM GG RAMBUTAN NO 36 RT 8/RW 8 KEL JATIMURNI KEC PONDOK MELATI KOTA BEKASI // ACUAN BELAKANG MASJID AL-HIDAYAH ",
                    "no_telp_pelapor": "089675938904",
                    "keterangan_pelapor": "TGL 31/01/23  PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO. MOHON  SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN.  SESUAI INFO PELANGGAN PETUGAS MENGINFORMASIKAN DIJANJIKAN 2 HARI NAMUN BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107105",
                    "waktu_lapor": "01/02/2023 18:47:14",
                    "waktu_response": "01/02/2023 19:09:04",
                    "waktu_recovery": "01/02/2023 19:28:05",
                    "durasi_response_time": 1310,
                    "durasi_recovery_time": 1141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000053435",
                    "nama_pelapor": "BP ARIE",
                    "alamat_pelapor": "JALAN LANUD SURYADARMA GANG MARGA BHAKTI NO 37 RT 16/05 KALIJATI BARAT SUBANG JAWA BARAT",
                    "no_telp_pelapor": "085220156205",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023= 6132, ST APP TGL 01/02/2023 = 6285. REK (BELUM DILUNASI). (DIHUNI, TIDAK BERPAGAR, APP TERJANGKAU, PETUGAS RITIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020107108",
                    "waktu_lapor": "01/02/2023 18:47:52",
                    "waktu_response": "01/02/2023 19:37:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2989,
                    "durasi_recovery_time": 33912004,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "oskander tiberti olla",
                    "alamat_pelapor": "Oelomin",
                    "no_telp_pelapor": "6281278237761",
                    "keterangan_pelapor": "MUTASI_K (G9923020188728:tolong TL) - lampu padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020107109",
                    "waktu_lapor": "01/02/2023 18:48:15",
                    "waktu_response": "01/02/2023 18:56:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 475,
                    "durasi_recovery_time": 33914495,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK AWALUDIN/awaludin.udin.14224",
                    "alamat_pelapor": "RT.10 RW.03 DSN. BANARAN DESA TIMAHAN. KEC. KAMPAK. KAB TRENGGALEK. PROV. JAWA TIMUR",
                    "no_telp_pelapor": "085204190379",
                    "keterangan_pelapor": "MUTASI_K (G9923020188770:cek lokasi) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 105,74 (PTL TIDAK PADAM)",
                    "media": "Instagram",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020107111",
                    "waktu_lapor": "01/02/2023 18:48:22",
                    "waktu_response": "01/02/2023 19:37:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2969,
                    "durasi_recovery_time": 33911994,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yanto Bota",
                    "alamat_pelapor": "tankolo",
                    "no_telp_pelapor": "6281239152287",
                    "keterangan_pelapor": "MUTASI_K (G9923020188737:pemeriksaan ) - tidak bisa isi pulsa.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020107116",
                    "waktu_lapor": "01/02/2023 18:49:14",
                    "waktu_response": "01/02/2023 18:54:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 341,
                    "durasi_recovery_time": 33914570,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Migel Sarimata",
                    "alamat_pelapor": "XX KE NARILANG No.0 RT. RW.",
                    "no_telp_pelapor": "6282144552052",
                    "keterangan_pelapor": "MUTASI_K (G9923020188678:Butuh penanganan petugas yantek) - ada 4 rumah yg meter mati,, ,,sedangkan yg laen menyala semua ¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALABAHI"
                },
                {
                    "no_laporan": "K5423020107119",
                    "waktu_lapor": "01/02/2023 18:49:57",
                    "waktu_response": "01/02/2023 19:01:37",
                    "waktu_recovery": "01/02/2023 19:19:08",
                    "durasi_response_time": 700,
                    "durasi_recovery_time": 1051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "343320",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL RAYA PEKAYON NO.15 RT-2 / RW-1 KEL JAKASETIA KEC BEKASI SELATAN KOTA BEKASI JABAR. ACUAN LOKASI: POM BENSIN VIVO",
                    "no_telp_pelapor": "081288188846",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER SR, DIKARENAKAN SR TSB MELEWATI TANAH TETANGGA, PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107121",
                    "waktu_lapor": "01/02/2023 18:50:02",
                    "waktu_response": "01/02/2023 20:03:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4392,
                    "durasi_recovery_time": 33910471,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wawan gunawan",
                    "alamat_pelapor": "Jl. Kenanga No.24",
                    "no_telp_pelapor": "6281359672251",
                    "keterangan_pelapor": "ini ko  kwm  cepet banget muter nya padahal pemakai biasa saja  sejak di perbaiki kabel nya \\ntagihan nya ko bisa naik 2kali lipat  y biasa 270.000 sekarang sampai 514.000 udah 2bulan nii daya  listrik 900watt\\nmakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5323020100818",
                    "waktu_lapor": "01/02/2023 18:50:20",
                    "waktu_response": "01/02/2023 18:58:23",
                    "waktu_recovery": "01/02/2023 21:41:14",
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 9771,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002482133",
                    "nama_pelapor": "BP. ARIEF SURYADI",
                    "alamat_pelapor": "JL KARANG GETAS NO 112 KEL CIREBON KOTA KOTA CRB     \\n",
                    "no_telp_pelapor": "0231203309",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN SUDAH DATANG KE KANTOR PLN UNTUK PERMOHONAN BERHENTI BERLANGGANAN SELAMANYA DIKARENAKAN KWH METER SUDAH TIDAK TERPAKAI DAN MEMINTA UJL , NAMUN SAMPAI SAAT INI BELUM ADA TINDAK LANJUTNYA, MOHON KONFIRMASI PELANGGAN. // 19:08 01/02/2023 / LAPOR ULANG (MENANYAKAN PENGEMBALIAN UJL NYA) / CC.53.ADRIAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020107124",
                    "waktu_lapor": "01/02/2023 18:50:35",
                    "waktu_response": "01/02/2023 19:01:46",
                    "waktu_recovery": "01/02/2023 19:21:06",
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 1160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "JL KEMANG SARI 2 NO 2F RT 01/01  KEL JATIBENING BARU KEC PONDOK GEDE BEKASI ACUAN LOKASI CLUSTER KE 2 ( PALING POJOK ) ",
                    "no_telp_pelapor": "081385642046",
                    "keterangan_pelapor": " \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" SISA TOKEN : 141.10",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107125",
                    "waktu_lapor": "01/02/2023 18:50:31",
                    "waktu_response": "01/02/2023 18:54:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 33914620,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yhakiyatun",
                    "alamat_pelapor": "DS PENGKOL RT.0 RW.0 PENGKOL",
                    "no_telp_pelapor": "6287831762140",
                    "keterangan_pelapor": "MUTASI_K (G9923020188676:Bantuannya tegangan dicek di lokasi) - beberapa hari ini voltase listrik sering turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5423020107126",
                    "waktu_lapor": "01/02/2023 18:50:33",
                    "waktu_response": "01/02/2023 19:26:07",
                    "waktu_recovery": "01/02/2023 19:34:48",
                    "durasi_response_time": 2134,
                    "durasi_recovery_time": 521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LALU SATRIA EFENDI",
                    "alamat_pelapor": "KP KALBUH No. RT.3 RW.3 KWANG RUND",
                    "no_telp_pelapor": "6281917971336",
                    "keterangan_pelapor": "Mohon bantuannya meter tidak bisa dimasukkan token pulsanya¿ ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107127",
                    "waktu_lapor": "01/02/2023 18:50:37",
                    "waktu_response": "01/02/2023 18:58:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 33914345,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "indah",
                    "alamat_pelapor": "PR GRAND FIRDAUS BLOK F No.50 RT.4 RW.8 MUNDU MESI",
                    "no_telp_pelapor": "6283162532599",
                    "keterangan_pelapor": "MUTASI_K (G9923020188685:EKS KRN) - setiap masukin nomer token pulsa gagal . kwh enggak bertambah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020107128",
                    "waktu_lapor": "01/02/2023 18:50:41",
                    "waktu_response": "01/02/2023 18:55:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33914539,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan nurauni",
                    "alamat_pelapor": "talle talle",
                    "no_telp_pelapor": "628884323751",
                    "keterangan_pelapor": "MUTASI_K (G9923020188679:akan di tindaklanjuti tim yanggu) - voucher listrik gagal terisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANETE"
                },
                {
                    "no_laporan": "K5423020107130",
                    "waktu_lapor": "01/02/2023 18:51:03",
                    "waktu_response": "01/02/2023 19:04:07",
                    "waktu_recovery": "01/02/2023 20:10:36",
                    "durasi_response_time": 784,
                    "durasi_recovery_time": 3989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "GUPRAN",
                    "alamat_pelapor": "samping masjid dusun dasan dao, desa ranggagata, kecamatan Praya barat daya kabupaten lombok Tengah.",
                    "no_telp_pelapor": "6283125615447",
                    "keterangan_pelapor": "KWH sering jeglek sekitar jarak / 15 menit",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107131",
                    "waktu_lapor": "01/02/2023 18:51:52",
                    "waktu_response": "01/02/2023 19:09:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1037,
                    "durasi_recovery_time": 33913716,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vivi Virnanda",
                    "alamat_pelapor": "DN BANARAN II KEL.BANARAN No.0 RT.9 RW.2 PLAYEN",
                    "no_telp_pelapor": "62859123172533",
                    "keterangan_pelapor": "MUTASI_K (G9923020188699:ditindaklanjuti ) - Selamat malam mohon ijin lapor, gangguan pada kwh kami tertera PERIKSA .mohon kode reset nya , terimakasih sebelumnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020107132",
                    "waktu_lapor": "01/02/2023 18:51:57",
                    "waktu_response": "01/02/2023 19:27:09",
                    "waktu_recovery": "01/02/2023 19:53:15",
                    "durasi_response_time": 2112,
                    "durasi_recovery_time": 1566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ano",
                    "alamat_pelapor": "Jl. Kp. Pamahan Setya Mulya No.71",
                    "no_telp_pelapor": "628986740703",
                    "keterangan_pelapor": "listrik orang tua kami SELALU TERTULIS \\n,PERIKSA DAN LAMPU NYA MATI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107136",
                    "waktu_lapor": "01/02/2023 18:52:17",
                    "waktu_response": "01/02/2023 19:39:34",
                    "waktu_recovery": "01/02/2023 19:48:20",
                    "durasi_response_time": 2837,
                    "durasi_recovery_time": 526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00000000000000000PKS2807",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL ARWANA 8 KK TLG PASIR RAYA D8 5 RT-10/ RW-08 KEL SUKASARI KEC SERANG BARU KAB BEKASI JAWA BARAT ACUAN MASJID PASIR RAYA",
                    "no_telp_pelapor": "081292075300",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN, TGL 02/01/23 PELANGGAN KESULITAN MELAKUKAN PENGINPUTAN PEMBELIAN TOKEN KETERANGAN BLOCKING PEMBELIAN PULSA TOKEN. DATA PADA AP2T TIDAK TERDAPAT TAGIHAN SUSULAN (PTL HAMPIR PADAM) SISA 11,6 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107137",
                    "waktu_lapor": "01/02/2023 18:52:32",
                    "waktu_response": "01/02/2023 18:57:34",
                    "waktu_recovery": "01/02/2023 19:21:57",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 1463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP VIKTOR",
                    "alamat_pelapor": "JL PESING KONENG RT 7 RW 8 NO 63 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ACUAN LOKASI DEPAN RUMAH KETUA RT ",
                    "no_telp_pelapor": "081296166652",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM) SISA 78.49 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K3223020100411",
                    "waktu_lapor": "01/02/2023 18:52:53",
                    "waktu_response": "01/02/2023 19:15:28",
                    "waktu_recovery": "01/02/2023 19:38:52",
                    "durasi_response_time": 1355,
                    "durasi_recovery_time": 1404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0010741770000",
                    "nama_pelapor": "BP ANJAR/IBU MIKA",
                    "alamat_pelapor": "JL. PARANG GEBYAR NO.5, RT5/RW5, PERUM CEMANI, KEL BANARAN, KEC GROGOL, KAB SUKOHARJO",
                    "no_telp_pelapor": "082236433320",
                    "keterangan_pelapor": "TGL 25/02/2023 TUNGGAKAN REK JANUARI 2023. BERIKUT BK TELAH DILUNASI VIA PETUGAS. PTL MINTA SEGERA DISAMBUNG, DILOKASI TERKENDALA BONGKAR RAMPUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATENG )"
                },
                {
                    "no_laporan": "K5323020100821",
                    "waktu_lapor": "01/02/2023 18:52:57",
                    "waktu_response": "01/02/2023 19:00:04",
                    "waktu_recovery": "01/02/2023 19:37:45",
                    "durasi_response_time": 427,
                    "durasi_recovery_time": 2261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001013404",
                    "nama_pelapor": "BP SONI ",
                    "alamat_pelapor": "JL KAPTEN YUSUF GG BEBAS KP CIBOGEL NO 33 000 RT-001 / RW-08 KEL KOTA BATU KEC CIOMAS KAB BOGOR// DEKAT MESJID ",
                    "no_telp_pelapor": "02518480743",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TERKAIT LONJAKAN TAGIHAN LISTRIK BULAN DESEMBER 2022 DAN JANUARI 2023 PELANGGAN SUDAH DI KONFIRMASI UNTUK STAND DILOKASI SUDAH SESUAI NAMUN PELANGGAN INGIN DI KONFIRMASI PETUGAS TERKAIT LONJAKAN TSB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020107141",
                    "waktu_lapor": "01/02/2023 18:53:08",
                    "waktu_response": "01/02/2023 19:43:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3002,
                    "durasi_recovery_time": 33911675,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERTI",
                    "alamat_pelapor": "NOELMINA RT1/1 NO 0 DS NOELMINA KEC TAKARI ",
                    "no_telp_pelapor": "085217935319",
                    "keterangan_pelapor": "MUTASI_K (G9923020188744:tlg.di cek petugas) - MOHON PERIKSA APP PRABAYAR KWH DIRASA CEPAT HABIS SEJAK 1 TAHUN , SISA 1290KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020107142",
                    "waktu_lapor": "01/02/2023 18:53:22",
                    "waktu_response": "01/02/2023 19:23:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1787,
                    "durasi_recovery_time": 33912876,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muallimin",
                    "alamat_pelapor": "Dsn. Kmp.Templek timur lapangan selatan stasiun",
                    "no_telp_pelapor": "6289518915575",
                    "keterangan_pelapor": "MUTASI_K (G9923020188706:tegangan drop) - tegangan rendah tapi listrik menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLAKAH"
                },
                {
                    "no_laporan": "K5423020107144",
                    "waktu_lapor": "01/02/2023 18:53:33",
                    "waktu_response": "01/02/2023 19:08:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 917,
                    "durasi_recovery_time": 33913735,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti soleha",
                    "alamat_pelapor": "KP KOSAMBI No.0 RT.13 RW.4 SUKADIRI",
                    "no_telp_pelapor": "6289674155921",
                    "keterangan_pelapor": "MUTASI_K (G9923020188781:gangguan) - kWh tidak bisa di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107146",
                    "waktu_lapor": "01/02/2023 18:53:40",
                    "waktu_response": "01/02/2023 19:53:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3606,
                    "durasi_recovery_time": 33911039,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iswandi",
                    "alamat_pelapor": "Jl. Sumatra No.47",
                    "no_telp_pelapor": "6281339835985",
                    "keterangan_pelapor": "MUTASI_K (G9923020188761:GANGGUAN) - kabel KWH meter pecah/keluar asap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020107147",
                    "waktu_lapor": "01/02/2023 18:53:44",
                    "waktu_response": "01/02/2023 19:35:45",
                    "waktu_recovery": "02/02/2023 00:18:56",
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 16991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Nicko Bagus Malikin",
                    "alamat_pelapor": "JL SUKAMAKMUR No.",
                    "no_telp_pelapor": "62895411347504",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107148",
                    "waktu_lapor": "01/02/2023 18:53:56",
                    "waktu_response": "01/02/2023 18:55:39",
                    "waktu_recovery": "01/02/2023 19:03:58",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 499,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elyeser Mujio",
                    "alamat_pelapor": "JL DS. KOTANAGAYA",
                    "no_telp_pelapor": "6282188871646",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOUTONG"
                },
                {
                    "no_laporan": "K5423020107149",
                    "waktu_lapor": "01/02/2023 18:54:04",
                    "waktu_response": "01/02/2023 19:37:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2627,
                    "durasi_recovery_time": 33911994,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUSRI NURDIAN MUSLIM",
                    "alamat_pelapor": "DN PATOMAN No.0 RT. 1 RW. 2 BLIMBING S",
                    "no_telp_pelapor": "6282302094224",
                    "keterangan_pelapor": "MUTASI_K (G9923020188738:perlu penanganan petugas) - tegangan naik turun, sampai sampai lampu padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020107151",
                    "waktu_lapor": "01/02/2023 18:54:36",
                    "waktu_response": "01/02/2023 19:21:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1633,
                    "durasi_recovery_time": 33912956,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KARA SINTA ",
                    "alamat_pelapor": "JL - DN NGRAME NO. - RT 01 RW 04  DK TEGAL SARI DS TAMANTIRTO KEC KASIHAN KAB BANTUL ",
                    "no_telp_pelapor": "081280663461",
                    "keterangan_pelapor": "MUTASI_K (G9923020188705:tlg dicek tiang yang dimaksud) - MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES PEMINDAHAN JARINGAN KELISTRIKAN DIALAMAT TERSEBUT DIKARENAKAN ADA RUMAH YANG AKAN DIROBOH DAN PELANGGAN MENGINGINKAN UNTUK DIBERIKAN PEMAHAMAN KEPADA WARGA SEKITAR PERIHAL PENGGUNAAN LISTRIK TERSEBUT. DENGAN ID PEL ... PEMOHON SEBAGAI PEMILIK BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020107154",
                    "waktu_lapor": "01/02/2023 18:55:04",
                    "waktu_response": "01/02/2023 19:55:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3645,
                    "durasi_recovery_time": 33910916,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sinar terang",
                    "alamat_pelapor": "DN NGAMPON DS WATESTANJUNG No. RT.12 RW.3",
                    "no_telp_pelapor": "6282232323822",
                    "keterangan_pelapor": "MUTASI_K (G9923020188773:listrik mati) - LISTRIK MATI, METER LISTRIK ADA TULISAN \\\"PERIKSA\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5523020100818",
                    "waktu_lapor": "01/02/2023 18:55:04",
                    "waktu_response": "01/02/2023 19:00:43",
                    "waktu_recovery": "01/02/2023 20:16:09",
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 4526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000088156136",
                    "nama_pelapor": "BP FADIL",
                    "alamat_pelapor": "JL TAMAN 2 KK JATI MULYA PERMAI BLOK E NO.49 KEL JATI MULYA KEC TAMBUN SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "081282529816",
                    "keterangan_pelapor": "LEBIH TAGIH. IDPEL 537410183185 TAGIHAN JANUARI 2023. STAND METER DI 16443 TGL 23/01/2023. SEDANGKAN DI DATA 16492 TGL BACA 27/12/2022. PELANGGAN SUDAH DIJELASKAN TERKAIT KELEBIHAN PENCATATAN INI KONVERSIKAN KE TAGIHAN SELANJUTNYA. TETAPI YBS MENYAMPAIKAN SETEMPAT KOSONG SEHINGGA TIDAK MENGETAHUI SAMPAI KAPAN. MOHON DITINDAKALJUTI DAN KONFIRMASI, KARENA INFO PETUGAS AKAN DIKOREKSI PADA REK FEB 2023, NAMUN REK SUDAH TERBIT TGL 1/2/2023, BELUM DI KOREKSI UNTUK TAGIHANNYA. TERKAIT :K5323012300236",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5323020100824",
                    "waktu_lapor": "01/02/2023 18:55:29",
                    "waktu_response": "01/02/2023 18:59:11",
                    "waktu_recovery": "01/02/2023 19:00:40",
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK WAWAN IRAWAN",
                    "alamat_pelapor": "JL PERBANKAN 19 KK USBYTKP KP CURUG PAKU NO 19 RT-2 / RW-2 DS PADASUKA KEC CIMENYAN KAB BANDUNG / DEKAT MASJID AL BAROKAH",
                    "no_telp_pelapor": "6285724913044",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 195.32 PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020107155",
                    "waktu_lapor": "01/02/2023 18:55:23",
                    "waktu_response": "01/02/2023 19:40:47",
                    "waktu_recovery": "01/02/2023 21:31:17",
                    "durasi_response_time": 2724,
                    "durasi_recovery_time": 6630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "mau pasang baru gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107159",
                    "waktu_lapor": "01/02/2023 18:55:44",
                    "waktu_response": "01/02/2023 19:41:02",
                    "waktu_recovery": "01/02/2023 21:31:24",
                    "durasi_response_time": 2718,
                    "durasi_recovery_time": 6622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "pemasangan bary",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107165",
                    "waktu_lapor": "01/02/2023 18:56:43",
                    "waktu_response": "01/02/2023 19:24:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1679,
                    "durasi_recovery_time": 33912783,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tino Leba",
                    "alamat_pelapor": "Marianos Barbershop depan Gereja perumnas",
                    "no_telp_pelapor": "6281392664488",
                    "keterangan_pelapor": "MUTASI_K (G9923020188708:butuh penanganan teknik) - tombol ENTER pada meteran tdk berfungsi. hrs ganti meteran. mksh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020107166",
                    "waktu_lapor": "01/02/2023 18:56:45",
                    "waktu_response": "01/02/2023 19:05:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 515,
                    "durasi_recovery_time": 33913945,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanang",
                    "alamat_pelapor": "Belet Lauk",
                    "no_telp_pelapor": "6281917779008",
                    "keterangan_pelapor": "MUTASI_K (G9923020188697:padam) - setelah ada pemadaman, KWH, listrik tidak bisa menyala. sementara tetangga hidup semua",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107169",
                    "waktu_lapor": "01/02/2023 18:57:35",
                    "waktu_response": "01/02/2023 19:05:59",
                    "waktu_recovery": "01/02/2023 19:36:03",
                    "durasi_response_time": 504,
                    "durasi_recovery_time": 1804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sahwari",
                    "alamat_pelapor": "DN PLASAH No.",
                    "no_telp_pelapor": "6281995447567",
                    "keterangan_pelapor": "gagal masukin token PLN ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020107171",
                    "waktu_lapor": "01/02/2023 18:57:47",
                    "waktu_response": "01/02/2023 19:04:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 398,
                    "durasi_recovery_time": 33914000,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sukri",
                    "alamat_pelapor": "DN TOMPEK No.",
                    "no_telp_pelapor": "6281139400954",
                    "keterangan_pelapor": "MUTASI_K (G9923020188692:kWh periksa) - izin lapor pak,,, mohon dibntu kWh tiba tiba muncul periksa,, pulsa tidak bisa masuk,, listrik sudah padam,, mohon perbaikan trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107172",
                    "waktu_lapor": "01/02/2023 18:57:54",
                    "waktu_response": "01/02/2023 19:30:17",
                    "waktu_recovery": "01/02/2023 22:35:34",
                    "durasi_response_time": 1943,
                    "durasi_recovery_time": 11117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Clarasari Setiawan",
                    "alamat_pelapor": "Jl. Kedoya Raya Blok Asem No.38",
                    "no_telp_pelapor": "6285773623140",
                    "keterangan_pelapor": "tombol pada meteran susah di tekan, tolong proses dan perbaiki segera, ID Token 56604822819 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020107173",
                    "waktu_lapor": "01/02/2023 18:57:59",
                    "waktu_response": "01/02/2023 19:32:55",
                    "waktu_recovery": "02/02/2023 04:48:51",
                    "durasi_response_time": 2096,
                    "durasi_recovery_time": 33356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Triyanto",
                    "alamat_pelapor": "Jl. Masjid Al-Munir No.13",
                    "no_telp_pelapor": "6283127132930",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020107174",
                    "waktu_lapor": "01/02/2023 18:58:14",
                    "waktu_response": "01/02/2023 19:04:13",
                    "waktu_recovery": "01/02/2023 19:13:35",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad azhar",
                    "alamat_pelapor": "JL JL.NAKULA 9 BL.7D/02 B.JAYA No.0 RT. RW.",
                    "no_telp_pelapor": "6281256592196",
                    "keterangan_pelapor": "tidak bisa beli token nomor token terblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020107176",
                    "waktu_lapor": "01/02/2023 18:58:24",
                    "waktu_response": "01/02/2023 19:05:28",
                    "waktu_recovery": "01/02/2023 20:23:51",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 4703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zhan",
                    "alamat_pelapor": "DN LD.BELO BAT RT. RW. LD.BELO BA",
                    "no_telp_pelapor": "6285956558008",
                    "keterangan_pelapor": "gagal memasukkan pulsa token meter, udah di coba 3x dan terus gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107178",
                    "waktu_lapor": "01/02/2023 18:58:45",
                    "waktu_response": "01/02/2023 19:01:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 33914175,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "amal setiawan",
                    "alamat_pelapor": "JL GUBERNUR SEWAKA No.",
                    "no_telp_pelapor": "6281322751797",
                    "keterangan_pelapor": "MUTASI_K (G9923020188691:GAGAL INPUT TOKEN) - Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107180",
                    "waktu_lapor": "01/02/2023 18:58:53",
                    "waktu_response": "01/02/2023 19:04:05",
                    "waktu_recovery": "01/02/2023 19:12:08",
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 483,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS OTAK DESA RT. RW. PRINGGABAY",
                    "no_telp_pelapor": "6287753278864",
                    "keterangan_pelapor": "tidak bisa input token listrik \\\"padam\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107182",
                    "waktu_lapor": "01/02/2023 18:59:32",
                    "waktu_response": "01/02/2023 19:09:41",
                    "waktu_recovery": "01/02/2023 19:19:41",
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 600,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Nur Syaifullah",
                    "alamat_pelapor": "DS KEBET No. 0 RT. 5 RW. 1 KEBET",
                    "no_telp_pelapor": "6285730857836",
                    "keterangan_pelapor": "tidak bisa diisi token karena terblokir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020107183",
                    "waktu_lapor": "01/02/2023 18:59:35",
                    "waktu_response": "01/02/2023 19:05:52",
                    "waktu_recovery": "01/02/2023 20:08:33",
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 3761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adwed jendra riza",
                    "alamat_pelapor": "KK PERUM JATINEGARA INDAH BLK CA2 No.8 RT.0 RW.0 JATINEGARA",
                    "no_telp_pelapor": "6281385688442",
                    "keterangan_pelapor": "saya beli token tapi saat di entri gagal, di riwyat pebelian token saya masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107184",
                    "waktu_lapor": "01/02/2023 18:59:44",
                    "waktu_response": "01/02/2023 19:35:19",
                    "waktu_recovery": "01/02/2023 21:03:06",
                    "durasi_response_time": 2135,
                    "durasi_recovery_time": 5267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Afrianti",
                    "alamat_pelapor": "KP BABAKAN DAYEUH No.0 RT.003 RW.03 CILEUNGSI",
                    "no_telp_pelapor": "628811982526",
                    "keterangan_pelapor": "kenapa tagihan listrik saya bisa membengkak?\\nbulan desember normal tagihan +- 110.000\\nbulan januari tiba\\\" jadi hanya 10.000\\nkenapa sekarang seperti di akumulasi tagihan.y jadi 215.000\\nlogika nya gak mungkin saya pakai listrik hanya 10.000 selama 1 bulan?\\nkalau sudah begini saya harus gimana?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5523020100821",
                    "waktu_lapor": "01/02/2023 18:59:54",
                    "waktu_response": "01/02/2023 19:39:44",
                    "waktu_recovery": "01/02/2023 19:48:27",
                    "durasi_response_time": 2390,
                    "durasi_recovery_time": 523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR IMAM PERMANA",
                    "alamat_pelapor": "JL. MANINJAU 6 RT 003 RW 24 PERUM CIKARANG LAKE VIEW  BLOK D9 NO. 23 KEL SUKARAGAM KEC SERANG BARU KAB BEKASI ",
                    "no_telp_pelapor": "083807494648",
                    "keterangan_pelapor": "TGL  19/11/2022  PENANGANAN GANGGUAN APP RUSAK (1300 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5522111900538 DAN TIDAK MENERIMA SURAT BERITA ACARA.  MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107185",
                    "waktu_lapor": "01/02/2023 18:59:54",
                    "waktu_response": "01/02/2023 19:43:47",
                    "waktu_recovery": "01/02/2023 19:46:17",
                    "durasi_response_time": 2633,
                    "durasi_recovery_time": 150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ferianto",
                    "alamat_pelapor": "JL Jl.KELUANG LOLO Ds.KELUANG LOLO Kec.KUAR No.0 RT. RW.",
                    "no_telp_pelapor": "6282156580744",
                    "keterangan_pelapor": "gagal memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K5423020107186",
                    "waktu_lapor": "01/02/2023 19:00:04",
                    "waktu_response": "01/02/2023 19:07:32",
                    "waktu_recovery": "01/02/2023 19:08:43",
                    "durasi_response_time": 448,
                    "durasi_recovery_time": 71,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SATRIA KESUMA SURYAWAN",
                    "alamat_pelapor": "JL AHMAD YANI No. RT.0",
                    "no_telp_pelapor": "6282376054443",
                    "keterangan_pelapor": "Pembayaran Bulan ini berbeda dengan KwH yg tertulis di meteran, di struk kwh menunjukan 00002133-00002260 (foto terlampir)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5423020107187",
                    "waktu_lapor": "01/02/2023 19:00:22",
                    "waktu_response": "01/02/2023 19:14:35",
                    "waktu_recovery": "01/02/2023 19:38:58",
                    "durasi_response_time": 853,
                    "durasi_recovery_time": 1463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anastasia Ayrin",
                    "alamat_pelapor": "KK TM TITIAN IDH J2 No.11 RT.000 RW.00 TITIAN IDH",
                    "no_telp_pelapor": "6285215526456",
                    "keterangan_pelapor": "Lapor meteran tgl 25 Jan 2023 78887 pemakaian 166 dengan estimasi bayar 256ribu tetapi ketika mau membayar menjadi 477ribu?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107189",
                    "waktu_lapor": "01/02/2023 19:00:31",
                    "waktu_response": "01/02/2023 19:19:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1146,
                    "durasi_recovery_time": 33913088,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ACHMAD NAJIMI",
                    "alamat_pelapor": "JL Jl.KP.CAHAYA L MANGKURAT ASRI RT. RW. No No.0 RT. RW.",
                    "no_telp_pelapor": "6283141000433",
                    "keterangan_pelapor": "stroom token tidak bisa dimasukkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020107191",
                    "waktu_lapor": "01/02/2023 19:00:47",
                    "waktu_response": "01/02/2023 19:07:38",
                    "waktu_recovery": "01/02/2023 21:16:59",
                    "durasi_response_time": 411,
                    "durasi_recovery_time": 7761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADROJI",
                    "alamat_pelapor": "JL DESA SUKATANI RT 004 RW 005 NO 10  KP CAMBAI DESA SUKATANI KEC RAJEG KAB TANGGERANG \\nACUAN LOKASI DEKAT MASJID ALFALAIAH ",
                    "no_telp_pelapor": "088212199082",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 \\nSISA 15.62 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107192",
                    "waktu_lapor": "01/02/2023 19:00:45",
                    "waktu_response": "01/02/2023 19:05:59",
                    "waktu_recovery": "01/02/2023 20:50:48",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 6289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rezi Efwandi",
                    "alamat_pelapor": "kebon daya dusun punik jejelok",
                    "no_telp_pelapor": "6281997995733",
                    "keterangan_pelapor": "pulsa habis dan saat di isikan token selalu di riject",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107195",
                    "waktu_lapor": "01/02/2023 19:01:12",
                    "waktu_response": "01/02/2023 19:07:17",
                    "waktu_recovery": "01/02/2023 19:55:19",
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 2882,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Janet Dominic Salipadang",
                    "alamat_pelapor": "PR TELKOMAS JL.TELKOM VII C3 No.216 RT.6 RW.3 BERUA",
                    "no_telp_pelapor": "6285298142422",
                    "keterangan_pelapor": "Saya beli token listrik sekitar jam 6 sore WITA, lalu ketika saya coba input ke meteran muncul tulisan gagal, padahal angka yang dimasukkan sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107196",
                    "waktu_lapor": "01/02/2023 19:01:28",
                    "waktu_response": "01/02/2023 19:39:56",
                    "waktu_recovery": "01/02/2023 19:48:34",
                    "durasi_response_time": 2308,
                    "durasi_recovery_time": 518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000801110354064",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "PERUM GRAHA SUKADAMAI BLOK A 6 NO. 36 RT 03 RW 07 DESA SUKADAMI KEC.CIKARANG SELATAN KB. BEKASI JAWA BARAT",
                    "no_telp_pelapor": "089698127260",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 31653, ST AK 32593, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 32593. REK (BELUM DILUNASI). RUMAH DIHUNI, BERPAGAR TIDAK DIKUNCI, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107201",
                    "waktu_lapor": "01/02/2023 19:01:53",
                    "waktu_response": "01/02/2023 19:37:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2133,
                    "durasi_recovery_time": 33912019,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "DITA SULISTYANINGRUM",
                    "alamat_pelapor": "jln raya wonogiri - ponorogo rt.004 rw.001 duku badegan",
                    "no_telp_pelapor": "6287722378966",
                    "keterangan_pelapor": "MUTASI_K (G9923020188726:mohon untuk di tindak lnjuti) - tidak bisa mengisi token listrik sudah beli 2 kali token tapi Gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020107202",
                    "waktu_lapor": "01/02/2023 19:01:54",
                    "waktu_response": "01/02/2023 19:28:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1614,
                    "durasi_recovery_time": 33912537,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Utik Ningsih",
                    "alamat_pelapor": "DN RUMBUK No.",
                    "no_telp_pelapor": "6285932162743",
                    "keterangan_pelapor": "MUTASI_K (G9923020188718:kct) - tidak bisa input token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107203",
                    "waktu_lapor": "01/02/2023 19:02:23",
                    "waktu_response": "01/02/2023 19:05:46",
                    "waktu_recovery": "01/02/2023 22:33:29",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 12463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JL. BANGKA 11 NO 52 RT 006/010 KEL PELA MAMPANG KEC MAMPANG PRAPATAN JAK - SEL",
                    "no_telp_pelapor": "081286940400",
                    "keterangan_pelapor": "TGL 01/02/23 DILAKUKAN PERGANTIAN APP PRABAYAR KARENA RUSAK OLEH PETUGAS. SESUAI INFO PELANGGAN PADA NO METER LAMA 56603438245. YBS MASIH MEMILIKI NO TOKEN DI APP SEBELUMNYA DAN PELANGGAN MENGINGINKAN AGAR NO TOKEN SEBESAR RP.500.000,- TSB DAPAT DIKONVERSIKAN KE NO METER BARU 14448333048",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K1423020100549",
                    "waktu_lapor": "01/02/2023 19:02:32",
                    "waktu_response": "01/02/2023 19:04:08",
                    "waktu_recovery": "01/02/2023 21:07:14",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 7386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SURYANI",
                    "alamat_pelapor": "JL RAMA WONOSARI NO 107 RT 3 RW 8 KEL. WONOSARI, KEC.PRABUMULIH UTARA, KOTA PRABUMULIH ",
                    "no_telp_pelapor": "081278350291",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  ( PTL MENYALA ) DENGAN NO METER 32152159003 SISA KWH 453 NO TOKEN 7195-2107-2817-2246-5195\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020107206",
                    "waktu_lapor": "01/02/2023 19:02:58",
                    "waktu_response": "01/02/2023 19:15:44",
                    "waktu_recovery": "01/02/2023 19:33:41",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 1077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Saleh",
                    "alamat_pelapor": "mes Babinsa Koramil 1606.08 desa duman",
                    "no_telp_pelapor": "6281233979377",
                    "keterangan_pelapor": "kWh pasca bayar di cabut tanpa pemberitahuan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107209",
                    "waktu_lapor": "01/02/2023 19:03:10",
                    "waktu_response": "01/02/2023 19:35:03",
                    "waktu_recovery": "01/02/2023 19:48:42",
                    "durasi_response_time": 1913,
                    "durasi_recovery_time": 819,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurherlina",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6285156718778",
                    "keterangan_pelapor": "isi token gagal terus padahal sudah benar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107212",
                    "waktu_lapor": "01/02/2023 19:03:32",
                    "waktu_response": "01/02/2023 19:04:17",
                    "waktu_recovery": "01/02/2023 19:11:44",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan nurauni",
                    "alamat_pelapor": "Talle Talle , lorong SMA 17 ",
                    "no_telp_pelapor": "6281356451691",
                    "keterangan_pelapor": "isi token , gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANETE"
                },
                {
                    "no_laporan": "K5423020107213",
                    "waktu_lapor": "01/02/2023 19:03:38",
                    "waktu_response": "01/02/2023 19:45:39",
                    "waktu_recovery": "02/02/2023 11:18:01",
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 55942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suripto",
                    "alamat_pelapor": "mataram jaya",
                    "no_telp_pelapor": "6285714536479",
                    "keterangan_pelapor": "bagai mana cara nya agar bisa di isi pulsa,suda dua kali beli pulsa gak ada yang bisa masuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUGU MULYO"
                },
                {
                    "no_laporan": "K5323020100832",
                    "waktu_lapor": "01/02/2023 19:03:50",
                    "waktu_response": "01/02/2023 19:23:47",
                    "waktu_recovery": "01/02/2023 19:45:42",
                    "durasi_response_time": 1197,
                    "durasi_recovery_time": 1315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01114716895",
                    "nama_pelapor": "IBU MERI",
                    "alamat_pelapor": "PERUM SINGGASANA PRADANA JL GALUH PAKUAN TIMUR BLOK - NO.12A KEL CIBADUYUT WETAN KEC BOJONG LOA KIDUL KOTA BANDUNG (ACUAN -)",
                    "no_telp_pelapor": "6287880168048",
                    "keterangan_pelapor": "IDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN REJECT, PADA DATA TERDAPAT KETERANGAN VKRN 43, PERSIL MENYALA, SISA STROOM 33.81 KWH. DENGAN NO METER 01114716895. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107214",
                    "waktu_lapor": "01/02/2023 19:03:53",
                    "waktu_response": "01/02/2023 19:40:06",
                    "waktu_recovery": "01/02/2023 19:48:59",
                    "durasi_response_time": 2173,
                    "durasi_recovery_time": 533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti salbiah",
                    "alamat_pelapor": "KP GEMPOL No.00 RT.1 RW.2 RIDO GALIH",
                    "no_telp_pelapor": "6285715773750",
                    "keterangan_pelapor": "token bapak saya diblokir tiba tiba. sehingga tidak bisa isi pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100833",
                    "waktu_lapor": "01/02/2023 19:04:05",
                    "waktu_response": "01/02/2023 19:14:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 598,
                    "durasi_recovery_time": 33913422,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000001494291",
                    "nama_pelapor": "BAPAK WAWAN",
                    "alamat_pelapor": "JL MAWAR KP CIWARUGA NO 5 RT 4/2 KEL CIWARUGA KEC PAROMPONG KAB BANDUNG / DEKAT PONDOK ATURAN",
                    "no_telp_pelapor": "085220872375",
                    "keterangan_pelapor": "MUTASI_K (G9923020188703:kct) - GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 39.85 PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020107218",
                    "waktu_lapor": "01/02/2023 19:04:17",
                    "waktu_response": "01/02/2023 19:05:07",
                    "waktu_recovery": "01/02/2023 20:25:02",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 4795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rendi d",
                    "alamat_pelapor": "KP TEGAL PUTAT No.0 RT.2 RW.6 SUKASIRNA",
                    "no_telp_pelapor": "6281318905031",
                    "keterangan_pelapor": "beli token berkali kali tidak bissa masuk ke kWh menunjukkan gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020107220",
                    "waktu_lapor": "01/02/2023 19:05:29",
                    "waktu_response": "01/02/2023 19:07:09",
                    "waktu_recovery": "01/02/2023 19:15:37",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI ",
                    "alamat_pelapor": "JL CAMAN BLOK A NO 17  RT007/05 KEL JT BENING KEC PD GEDE KOTA BEKASI. ACUAN LOKASI MASUK PERUMAHAN TAMAN BOUGENVIL ",
                    "no_telp_pelapor": "085216718287",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 17,64.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107226",
                    "waktu_lapor": "01/02/2023 19:06:24",
                    "waktu_response": "01/02/2023 19:40:44",
                    "waktu_recovery": "02/02/2023 04:25:55",
                    "durasi_response_time": 2060,
                    "durasi_recovery_time": 31511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mahfudli",
                    "alamat_pelapor": "JL MENTENG DALAM No.16 RT.11 RW.13 MENT DLM",
                    "no_telp_pelapor": "6285810140215",
                    "keterangan_pelapor": "kwh meter tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020107227",
                    "waktu_lapor": "01/02/2023 19:06:25",
                    "waktu_response": "01/02/2023 19:38:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1896,
                    "durasi_recovery_time": 33911984,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yanto Bota",
                    "alamat_pelapor": "tankolo",
                    "no_telp_pelapor": "6281239152287",
                    "keterangan_pelapor": "MUTASI_K (G9923020188735:pemeriksaan ) - tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5123020101492",
                    "waktu_lapor": "01/02/2023 19:06:41",
                    "waktu_response": "01/02/2023 19:38:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1937,
                    "durasi_recovery_time": 33911927,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "1241595",
                    "nama_pelapor": "IBU LIA",
                    "alamat_pelapor": "JL. PULOSARI 3 K NO.61. RT 2 RW 7. KEL GUNUNGSARI. KEC DUKUH PAKIS. KOTA SURABAYA. ANCER2 DEKAT PEMDOPO SARWO GUNA",
                    "no_telp_pelapor": "081380434400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188733:mohon bantuan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 221 (KONDISI PTL MENYALA). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SALAH SATU NOMER TOKEN 7050 6896 5107 3228 1751",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020107229",
                    "waktu_lapor": "01/02/2023 19:06:48",
                    "waktu_response": "01/02/2023 19:41:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2067,
                    "durasi_recovery_time": 33911790,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAKDERMO",
                    "alamat_pelapor": "DN KOPENREJO No.0 RT.2 RW.15 MAGUWOHARJ",
                    "no_telp_pelapor": "6285100022320",
                    "keterangan_pelapor": "MUTASI_K (G9923020188742:kwh periksa) - 32014531043 periksa tdk bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107230",
                    "waktu_lapor": "01/02/2023 19:07:10",
                    "waktu_response": "01/02/2023 19:14:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 33913411,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hieronimus Vincentius seran",
                    "alamat_pelapor": "DN HAREKAKAE No.00 RT.8 RW.4",
                    "no_telp_pelapor": "6281338973003",
                    "keterangan_pelapor": "MUTASI_K (G9923020188702:UTK YANTEK KJ. BETUN ADA KELUHAN MASUK LOKASI HAREKAKAE) - isi pulsa tertulis di kWh meter GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020107231",
                    "waktu_lapor": "01/02/2023 19:07:14",
                    "waktu_response": "01/02/2023 19:09:30",
                    "waktu_recovery": "01/02/2023 19:48:13",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 2323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mayna Fashion",
                    "alamat_pelapor": "Jalan Panjaitan No 82 Kartoharjo",
                    "no_telp_pelapor": "6281232018048",
                    "keterangan_pelapor": "gagal ketika menginput token listrik yang baru di beli, padahal angka yang di masukkan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107232",
                    "waktu_lapor": "01/02/2023 19:07:16",
                    "waktu_response": "01/02/2023 19:43:31",
                    "waktu_recovery": "01/02/2023 21:27:38",
                    "durasi_response_time": 2175,
                    "durasi_recovery_time": 6247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusrifan",
                    "alamat_pelapor": "Jl. Taman Mahoni 5 Blok B 2 No.32",
                    "no_telp_pelapor": "62895705881414",
                    "keterangan_pelapor": "listrik tiba tiba mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020107233",
                    "waktu_lapor": "01/02/2023 19:07:21",
                    "waktu_response": "01/02/2023 19:15:27",
                    "waktu_recovery": "01/02/2023 19:16:38",
                    "durasi_response_time": 486,
                    "durasi_recovery_time": 71,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001043285",
                    "nama_pelapor": "BP JESTA",
                    "alamat_pelapor": "JL. KARENSIH TIMUR 4 NO.77 RT-4 / RW-5 KEL. NGALIYAN KEC. NGALIYAN KOTA SEMARANG.",
                    "no_telp_pelapor": "08112616160",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020107234",
                    "waktu_lapor": "01/02/2023 19:07:36",
                    "waktu_response": "01/02/2023 19:10:12",
                    "waktu_recovery": "01/02/2023 21:07:22",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 7030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BASUKI",
                    "alamat_pelapor": "DS TANJUNG KEMALA No.1 LUBAI",
                    "no_telp_pelapor": "6282186962929",
                    "keterangan_pelapor": "gagal masukan pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020107235",
                    "waktu_lapor": "01/02/2023 19:07:48",
                    "waktu_response": "01/02/2023 19:40:15",
                    "waktu_recovery": "01/02/2023 19:49:06",
                    "durasi_response_time": 1947,
                    "durasi_recovery_time": 531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI GUNAWAN",
                    "alamat_pelapor": "GG DAWAI KP PAGAULAN     RT-13 / RW-5 NO 30 DS SUKARESMI KEC CIKARANG SELATAN BEKASI",
                    "no_telp_pelapor": "089675053603",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN. TGL 01/02/23 NO METER 14230087422 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA DATA P2APST BLOCKING PEMBELIAN, DAN PADA DATA AP2T TERDAPAT TS P2TL NAMUN BELUM MEMASUKI WAKTU JATUH TEMPO (PTL TIDAK PADAM) SIASA KWH 280",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107236",
                    "waktu_lapor": "01/02/2023 19:07:40",
                    "waktu_response": "01/02/2023 19:08:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 33913735,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Juliana Saragih",
                    "alamat_pelapor": "Jalan Lintas Timur Ukui",
                    "no_telp_pelapor": "6282230630004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188700:.) - Listrik dirumah saya sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020107238",
                    "waktu_lapor": "01/02/2023 19:08:18",
                    "waktu_response": "01/02/2023 20:01:18",
                    "waktu_recovery": "01/02/2023 20:41:33",
                    "durasi_response_time": 3180,
                    "durasi_recovery_time": 2415,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Sapta Wardana",
                    "alamat_pelapor": "JL IPIK GANDAMANAH CEULI BADAK No.0 RT.2 RW.5 TEGALMUNJU",
                    "no_telp_pelapor": "628117211075",
                    "keterangan_pelapor": "mohon info kenapa pengaduan sya di batalkan secara sepihak , mohon kami di bagian pelanggan diberikan surat dinas mengenai kendala di lapangan , setor tgl 30 belum ada solusi nya , klo ada kendala sampaikan kepada pelanggan , bukan di diamkan , segala tunggal selisih bayar mau pun timbul karena ada p2tl kemaren sdh kamu bayarkan hampir 10 JT lebih, dan PLN siap melayani tambah daya nya , tetapi SD sekarang tidak terlaksana, atas perhatiannya ucapkan tks ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107245",
                    "waktu_lapor": "01/02/2023 19:08:56",
                    "waktu_response": "01/02/2023 19:11:32",
                    "waktu_recovery": "01/02/2023 19:24:40",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh sahril",
                    "alamat_pelapor": "DS SUNGE LEBAK No. 0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6281231145225",
                    "keterangan_pelapor": "PERIKSA ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020107248",
                    "waktu_lapor": "01/02/2023 19:09:10",
                    "waktu_response": "01/02/2023 19:31:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 33912398,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Auna Humaira",
                    "alamat_pelapor": "DN BELONSONG No.",
                    "no_telp_pelapor": "6287861482809",
                    "keterangan_pelapor": "MUTASI_K (G9923020188720:KCT) - token tetap gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107249",
                    "waktu_lapor": "01/02/2023 19:09:29",
                    "waktu_response": "01/02/2023 19:13:39",
                    "waktu_recovery": "01/02/2023 19:55:04",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 2485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Angga Ginanjar",
                    "alamat_pelapor": "KK BKS TIMUR REG C21 No.12 RT.000 RW.00 CIMUNING",
                    "no_telp_pelapor": "628128086892",
                    "keterangan_pelapor": "Beli token di mbanking, id pelanggan tiba2 error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020107252",
                    "waktu_lapor": "01/02/2023 19:10:07",
                    "waktu_response": "01/02/2023 19:11:23",
                    "waktu_recovery": "01/02/2023 20:08:21",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 3418,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ema Nurvina",
                    "alamat_pelapor": "JL JL SELAT BETUNG NO.18 DR SAWIT",
                    "no_telp_pelapor": "6285771716400",
                    "keterangan_pelapor": "Input token GAGAL terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107255",
                    "waktu_lapor": "01/02/2023 19:10:29",
                    "waktu_response": "01/02/2023 19:12:58",
                    "waktu_recovery": "01/02/2023 19:16:03",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sdn1lenek",
                    "alamat_pelapor": "DS OTAK DESA RT. RW. LENEK",
                    "no_telp_pelapor": "6281997798868",
                    "keterangan_pelapor": "tidak bisa diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107256",
                    "waktu_lapor": "01/02/2023 19:10:32",
                    "waktu_response": "01/02/2023 19:34:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1448,
                    "durasi_recovery_time": 33912185,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ari syahputra",
                    "alamat_pelapor": "JL V.ZEQITA BLK E/6 No.0",
                    "no_telp_pelapor": "6281397220581",
                    "keterangan_pelapor": "MUTASI_K (G9923020188722:gagal token) - tidak dapat di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020107257",
                    "waktu_lapor": "01/02/2023 19:10:50",
                    "waktu_response": "01/02/2023 19:12:32",
                    "waktu_recovery": "01/02/2023 19:14:15",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamba Allah",
                    "alamat_pelapor": "DS LANTEK TIMUR No. RT. RW. BANGKALAN",
                    "no_telp_pelapor": "62815642588544",
                    "keterangan_pelapor": "gagal masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107258",
                    "waktu_lapor": "01/02/2023 19:10:53",
                    "waktu_response": "01/02/2023 20:16:54",
                    "waktu_recovery": "01/02/2023 20:18:15",
                    "durasi_response_time": 3961,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Setiono Tion",
                    "alamat_pelapor": "DK GADOG PARAKAN RT.02 RW.3 PWNEGORO",
                    "no_telp_pelapor": "6285299561822",
                    "keterangan_pelapor": "kwh di ganti jd boros pdhl pemakaian sama sprti kwh yg dulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5423020107259",
                    "waktu_lapor": "01/02/2023 19:11:03",
                    "waktu_response": "01/02/2023 19:14:20",
                    "waktu_recovery": "01/02/2023 19:48:06",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 2026,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mayna Fashion",
                    "alamat_pelapor": "Jalan Panjaitan No 82 Kartoharjo",
                    "no_telp_pelapor": "6281232018048",
                    "keterangan_pelapor": "gagal ketika menginput token listrik yang baru di beli, padahal angka yang di masukkan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107261",
                    "waktu_lapor": "01/02/2023 19:11:16",
                    "waktu_response": "01/02/2023 20:09:06",
                    "waktu_recovery": "01/02/2023 20:14:53",
                    "durasi_response_time": 3470,
                    "durasi_recovery_time": 347,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRISNA",
                    "alamat_pelapor": "JL TOINASA NO- RT 4/- DS TOINASA KEC PAMONA BARAT KAB POSO (DEKAT SMP PAMONA BARAT)",
                    "no_telp_pelapor": "081241796557",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/2023 PELANGGAN DENGAN NO METER 32143262627 TIDAK DAPAT MELAKUKAN INPUT TOKEN DENGAN KETERANGAN GAGAL. SISA 30 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TENTENA"
                },
                {
                    "no_laporan": "K5423020107262",
                    "waktu_lapor": "01/02/2023 19:11:09",
                    "waktu_response": "01/02/2023 19:17:29",
                    "waktu_recovery": "01/02/2023 19:53:10",
                    "durasi_response_time": 380,
                    "durasi_recovery_time": 2141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nova utami",
                    "alamat_pelapor": "Jl. H. Gemin No.76",
                    "no_telp_pelapor": "6281210897482",
                    "keterangan_pelapor": "gagal memasukkan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107266",
                    "waktu_lapor": "01/02/2023 19:11:27",
                    "waktu_response": "01/02/2023 19:56:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2700,
                    "durasi_recovery_time": 33910878,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "arisandi",
                    "alamat_pelapor": "desa jajar. dukoh tretes rt20 rw02",
                    "no_telp_pelapor": "6281335607211",
                    "keterangan_pelapor": "MUTASI_K (G9923020188768:cek lokasi) - pengisian saldo gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020107267",
                    "waktu_lapor": "01/02/2023 19:11:29",
                    "waktu_response": "01/02/2023 19:30:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1157,
                    "durasi_recovery_time": 33912419,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Samsul Bahri",
                    "alamat_pelapor": "dusun mekar jaya",
                    "no_telp_pelapor": "6282391087527",
                    "keterangan_pelapor": "MUTASI_K (G9923020188716:tegangan drop) - daya listrik sangat lemah, sampai2 lampu di rumah pun tak hidup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGAT KOTA"
                },
                {
                    "no_laporan": "K5423020107269",
                    "waktu_lapor": "01/02/2023 19:11:39",
                    "waktu_response": "01/02/2023 19:24:32",
                    "waktu_recovery": "01/02/2023 21:37:18",
                    "durasi_response_time": 773,
                    "durasi_recovery_time": 7966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hisam Edi Purwanto",
                    "alamat_pelapor": "Jatipelem Diwek Jombang RT 04 RW 01",
                    "no_telp_pelapor": "62881036104620",
                    "keterangan_pelapor": "rencana hari ini tgl 1 februari 2023 akan melakukan pembayaran pertama kali setelah melakukan tambah daya di tgl 17 januari 2023 kemarin. akan tetapi tidak bisa melakukan pembayaran (pembayaran tidak berhasil. laporan yang tertera \\\"ID tidak ditemukan\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020107271",
                    "waktu_lapor": "01/02/2023 19:12:03",
                    "waktu_response": "01/02/2023 19:38:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1571,
                    "durasi_recovery_time": 33911971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sion O Nesimnasi",
                    "alamat_pelapor": "JL BAYAM No.0 RT.22 RW.7 FATULULI",
                    "no_telp_pelapor": "6282145647444",
                    "keterangan_pelapor": "MUTASI_K (G9923020188734:pemeriksaan ) - Tidak Bisa Isi Pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020107277",
                    "waktu_lapor": "01/02/2023 19:13:01",
                    "waktu_response": "01/02/2023 19:35:29",
                    "waktu_recovery": "01/02/2023 21:08:38",
                    "durasi_response_time": 1348,
                    "durasi_recovery_time": 5589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI",
                    "alamat_pelapor": "RUKO GRAHA BOULEVARD JLN GADING SERPONG KEL.CURUG SANGERENG KEC KELAPA DUA KAB TANGERANG BANTEN",
                    "no_telp_pelapor": "081283273706 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA : 65.29 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101508",
                    "waktu_lapor": "01/02/2023 19:14:18",
                    "waktu_response": "01/02/2023 20:02:22",
                    "waktu_recovery": "01/02/2023 20:04:11",
                    "durasi_response_time": 2884,
                    "durasi_recovery_time": 109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022290598",
                    "nama_pelapor": "BP MULYANA ",
                    "alamat_pelapor": "KP BBK PARI                                 0 000 RT-000 / RW-00",
                    "no_telp_pelapor": "081220213837",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL  SETELAH UPDATE VKRN 43, SISA 437 KWH. PTL  NYALA. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO. TOKEN 27988546424827928688 DAN 10416756775229935555 SUDAH SESUAI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107283",
                    "waktu_lapor": "01/02/2023 19:15:04",
                    "waktu_response": "01/02/2023 19:17:19",
                    "waktu_recovery": "01/02/2023 20:04:05",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 2806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Setiawan",
                    "alamat_pelapor": "JL RY TAMBAK No.0 RT.1 RW.4",
                    "no_telp_pelapor": "6282143083617",
                    "keterangan_pelapor": "mau ngisi pulsa ada kendala periksa ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020107285",
                    "waktu_lapor": "01/02/2023 19:15:21",
                    "waktu_response": "01/02/2023 20:17:24",
                    "waktu_recovery": "01/02/2023 20:38:04",
                    "durasi_response_time": 3723,
                    "durasi_recovery_time": 1240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN",
                    "alamat_pelapor": "JL.KAPUK MUARA GG.SAMARASA NO.48B RT 10 RW 04 KEL.KAPUK MUARA KEC.PENJARINGAN - JAKUT",
                    "no_telp_pelapor": "082233163539",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENANGANAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN , SISA 15,17 KWH (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020107287",
                    "waktu_lapor": "01/02/2023 19:15:28",
                    "waktu_response": "01/02/2023 19:16:32",
                    "waktu_recovery": "01/02/2023 20:00:21",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 2629,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIZKI ANDIKA PUTRA",
                    "alamat_pelapor": "JL SIRAJUDDIN RANI No.0 RT.0 RW.0 TOMBOLO",
                    "no_telp_pelapor": "6285757227754",
                    "keterangan_pelapor": "token tidak mau masuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K3223020100431",
                    "waktu_lapor": "01/02/2023 19:16:02",
                    "waktu_response": "01/02/2023 19:30:09",
                    "waktu_recovery": "01/02/2023 20:18:50",
                    "durasi_response_time": 847,
                    "durasi_recovery_time": 2921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYO SAPTONO",
                    "alamat_pelapor": "JL NUSA JAYA PR GRIYA TORINA BLOK E NO. 6 RT-12 / RW-6 KEL PONDOK KRANJI KEC CITUTAT TIMUR KOTA TANGSEL, BELAKANG BINTARO PLAZA, DEKAT STASIUN PONDOK KRANJI",
                    "no_telp_pelapor": "081908202018",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGELUHKAN SISA KWH PELANGGAN CEPAT HABIS SEJAK PERGANTIAN METERAN SEBULAN TERKAHIR, TOKEN SEBESAR RP. 50.000 HANYA DIGUNAKAN SELAMA 1 HARI YANG BIASANYA HABIS SELAMA 2 HARI, PEMAKAIAN DILOKASI NORMAL DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020107290",
                    "waktu_lapor": "01/02/2023 19:16:07",
                    "waktu_response": "01/02/2023 19:19:38",
                    "waktu_recovery": "01/02/2023 19:36:27",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 1009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diana Natalia Mamentu",
                    "alamat_pelapor": "JL RSS KOKA",
                    "no_telp_pelapor": "6285240055454",
                    "keterangan_pelapor": "meter sudah di cabut ketika tidak ada orang di rumah, padahal setiap bulan kami selalu membayar tagihan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANIKI"
                },
                {
                    "no_laporan": "K5423020107293",
                    "waktu_lapor": "01/02/2023 19:17:17",
                    "waktu_response": "01/02/2023 19:18:30",
                    "waktu_recovery": "01/02/2023 19:27:51",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti nurajilah",
                    "alamat_pelapor": "JL HARAPAN JAYA No.0 RT.0",
                    "no_telp_pelapor": "6285769879198",
                    "keterangan_pelapor": "ingin tambah daya dari daya 900watt ke 1300watt",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020107294",
                    "waktu_lapor": "01/02/2023 19:17:29",
                    "waktu_response": "01/02/2023 19:22:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 272,
                    "durasi_recovery_time": 33912944,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yatmiko",
                    "alamat_pelapor": "JL MERPATI. GG.KENARI No. RT.0 PINANG JAY",
                    "no_telp_pelapor": "6281119399450",
                    "keterangan_pelapor": "MUTASI_K (G9923020188829:app periksa) - app periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020107302",
                    "waktu_lapor": "01/02/2023 19:18:39",
                    "waktu_response": "01/02/2023 19:29:11",
                    "waktu_recovery": "01/02/2023 21:10:33",
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 6082,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gusri muharomy",
                    "alamat_pelapor": "JL KAKAP 6 PERUMNAS No.17 RT.6 RW.9",
                    "no_telp_pelapor": "6282123097774",
                    "keterangan_pelapor": "mohon bantuannya untuk kedua x nya saya isi token selalu gagal tidak bisa masuk2..mohon bantuannya Team terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107303",
                    "waktu_lapor": "01/02/2023 19:18:42",
                    "waktu_response": "01/02/2023 19:22:29",
                    "waktu_recovery": "01/02/2023 20:10:29",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 2880,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rusdianto",
                    "alamat_pelapor": "jln. Majenang RT 03 makroman ",
                    "no_telp_pelapor": "6285787917623",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5423020107304",
                    "waktu_lapor": "01/02/2023 19:18:57",
                    "waktu_response": "01/02/2023 19:29:30",
                    "waktu_recovery": "01/02/2023 21:35:52",
                    "durasi_response_time": 633,
                    "durasi_recovery_time": 7582,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ASMINAH ",
                    "alamat_pelapor": "KP KENANGA GG MASJID RT 03 RW 02 NO. - KEL KENANGA  KEC CIPONDOH KOTA TANGERANG ",
                    "no_telp_pelapor": "081212873083",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER : 14040699648 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2PST SILAHKAN KIRIM DIL PREPAID. SISA 302 KWH \\n\\nPELANGGAN MELAPOR ULANG 12G0N3A/081212873083/20:46/CC.54.MUHAJIR",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107305",
                    "waktu_lapor": "01/02/2023 19:18:55",
                    "waktu_response": "01/02/2023 19:36:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1037,
                    "durasi_recovery_time": 33912093,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putra Hd",
                    "alamat_pelapor": "perumahan Bumi mas indah Blok U1 no 17 ",
                    "no_telp_pelapor": "6282281942446",
                    "keterangan_pelapor": "kami ingin mengeluhkan pemadam yang terjadi di perumahan Bumi mas indah kelurahan Tanah mas kecamatan talang kelapa kabupaten Banyuasin. akibat pemadaman tersebut barang elektronik kami rusak. tolong pihak PLN untuk memberikan penjelasan terkait masalah ini. jangan hanya kami di untuk di tekan membayar tetapi ini ada permasalahan pemadam barang kami rusak. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107308",
                    "waktu_lapor": "01/02/2023 19:19:18",
                    "waktu_response": "01/02/2023 19:29:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 585,
                    "durasi_recovery_time": 33912522,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "juliadi",
                    "alamat_pelapor": "DN BATU RIMPANG No. JEMBATAN K",
                    "no_telp_pelapor": "6285333026845",
                    "keterangan_pelapor": "MUTASI_K (G9923020188717:kct) - pengisian gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107310",
                    "waktu_lapor": "01/02/2023 19:19:44",
                    "waktu_response": "01/02/2023 20:16:01",
                    "waktu_recovery": "01/02/2023 20:29:59",
                    "durasi_response_time": 3377,
                    "durasi_recovery_time": 838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Darmiah",
                    "alamat_pelapor": "PR HAMSIH No.00 RT.2 RW.3 TAMALANREA",
                    "no_telp_pelapor": "6281241041787",
                    "keterangan_pelapor": "nomor token selalu gagal saat di isi vocher",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107311",
                    "waktu_lapor": "01/02/2023 19:19:58",
                    "waktu_response": "01/02/2023 19:35:49",
                    "waktu_recovery": "01/02/2023 19:45:53",
                    "durasi_response_time": 951,
                    "durasi_recovery_time": 604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DEDI",
                    "alamat_pelapor": "JL GUNUNG  KLABAD NO 50 RT 3/16 KEL KUNCIRAN INDAH KEC PINANG KOTA TANGERANG",
                    "no_telp_pelapor": "081119157442",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN ATAS LONJAKAN REK FEB 23  ST AW =85.062 ST AK = 86.002 ST APP TGL 01/02/23 = 86.115, RUMAH KOSONG ( BEKERJA ) . PELANGGAN MENGINGINKAN TAGIHAN TSB DAPAT DIANGSUR",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107312",
                    "waktu_lapor": "01/02/2023 19:19:52",
                    "waktu_response": "01/02/2023 20:03:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2594,
                    "durasi_recovery_time": 33910479,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Retno Dian W",
                    "alamat_pelapor": "DS PASIR KIDUL No. RT.4 RW.7",
                    "no_telp_pelapor": "6285726096637",
                    "keterangan_pelapor": "MUTASI_K (G9923020188785:periksa) - minta pin muncul kode periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020107314",
                    "waktu_lapor": "01/02/2023 19:20:11",
                    "waktu_response": "01/02/2023 19:41:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1288,
                    "durasi_recovery_time": 33911766,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zainal Fahmi",
                    "alamat_pelapor": "KP MUJA MUJU UH1 RT.0 RW.0 MUJA MUJU",
                    "no_telp_pelapor": "6281227676657",
                    "keterangan_pelapor": "MUTASI_K (G9923020188741:listrik padam beberapa rumah) - tolong pak pln \\nlampu padam. tidak ada aliran listrik..\\npadahal lampu jalan terang.tetangga puunya juga nyala.. hanya jalur ke kamu yg mati..ada 4 meteran listrik mati..\\ntolong sambungan jalurnya dicek ..karena kalu ada angin, bisa muncul percikan api...\\nlokasi jln veyran samping kantor dinsos, utara bengkel ac anugrah \\n..\\ntolong pak pln...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107315",
                    "waktu_lapor": "01/02/2023 19:20:17",
                    "waktu_response": "01/02/2023 20:25:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3887,
                    "durasi_recovery_time": 33909161,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Supri Yadi",
                    "alamat_pelapor": "DS MANDIRAN KBNREJO RT.1 RW.5 KEBONREJO",
                    "no_telp_pelapor": "6285643579742",
                    "keterangan_pelapor": "MUTASI_K (G9923020188835:gagal input token) - sepedo meter  an akhmad nafingi daya 450 pra bayar  id pelanggan 45003235608 yg terletak di kandang ayam pak supruyadi dusun mabdiran desa kebonrejo jecanatan salaman kabupaten magelang  tdk dapat diisi atau dimasukkan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGELANG KOTA"
                },
                {
                    "no_laporan": "K5423020107316",
                    "waktu_lapor": "01/02/2023 19:20:31",
                    "waktu_response": "01/02/2023 19:21:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 33912980,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sukandar",
                    "alamat_pelapor": "srunggo 1 rt 05 selopamioro imogiri bantul",
                    "no_telp_pelapor": "62882008150983",
                    "keterangan_pelapor": "MUTASI_K (G9923020188704:padam) - setiap habis maghrib listrik ditetangga saya berkedip dan di rumah saya padam..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020107318",
                    "waktu_lapor": "01/02/2023 19:20:44",
                    "waktu_response": "01/02/2023 19:27:20",
                    "waktu_recovery": "01/02/2023 20:45:55",
                    "durasi_response_time": 396,
                    "durasi_recovery_time": 4715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAIDAR",
                    "alamat_pelapor": "KP NANGGEWER RT002 RW 002 DESA LABANSARI KEC CIKARANG TIMUR BEKASI",
                    "no_telp_pelapor": "085719038436",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT  MELAKUKAN INPUT TOKEN DISPLAY TERTERA USANG  PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 30/01/2023 SEBESAR \\nRP. 20.000 ,- DENGAN NOMOR TOKEN 27986305938927635591 DAN SISA KWH 1676.",
                    "media": "Email",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107322",
                    "waktu_lapor": "01/02/2023 19:21:02",
                    "waktu_response": "01/02/2023 19:23:03",
                    "waktu_recovery": "01/02/2023 20:00:56",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 2273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juned b",
                    "alamat_pelapor": "KP HANTAP No. RT.3 RW.7",
                    "no_telp_pelapor": "6285691375154",
                    "keterangan_pelapor": "1 rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020107325",
                    "waktu_lapor": "01/02/2023 19:21:07",
                    "waktu_response": "01/02/2023 19:22:37",
                    "waktu_recovery": "01/02/2023 19:47:21",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 1484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107326",
                    "waktu_lapor": "01/02/2023 19:21:10",
                    "waktu_response": "01/02/2023 19:56:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2135,
                    "durasi_recovery_time": 33910860,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "tuheri",
                    "alamat_pelapor": "DN MLOKO No. RT.56 RW.12 PRAMBON",
                    "no_telp_pelapor": "6285231337145",
                    "keterangan_pelapor": "MUTASI_K (G9923020188769:cek lokasi) - isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5323020100844",
                    "waktu_lapor": "01/02/2023 19:21:23",
                    "waktu_response": "01/02/2023 19:23:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 33912858,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK AHMAD",
                    "alamat_pelapor": "JL BABAKAN GEMPOL NO 7 RT-1 / RW-11 KEL PASIR LAYUNG KEC CIBEUNYING KIDUL KOTA BANDUNG / DEKAT PT CAHAYA SENTOSA",
                    "no_telp_pelapor": "08127989468",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 22 PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020107327",
                    "waktu_lapor": "01/02/2023 19:21:16",
                    "waktu_response": "01/02/2023 20:06:36",
                    "waktu_recovery": "01/02/2023 21:33:56",
                    "durasi_response_time": 2720,
                    "durasi_recovery_time": 5240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ronny marcel tanwar",
                    "alamat_pelapor": "JL DDOPULI BLOK C8/00 No.0",
                    "no_telp_pelapor": "6282188850705",
                    "keterangan_pelapor": "Mau pindah KWH meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5123020101521",
                    "waktu_lapor": "01/02/2023 19:21:42",
                    "waktu_response": "01/02/2023 19:30:39",
                    "waktu_recovery": "01/02/2023 20:08:55",
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 2296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIROMAN ",
                    "alamat_pelapor": "KP CIPAKU, RT : 2, RW : 11, KEL SUKATANI, KEC CILAWU, KAB. GARUT, JAWA BARAT",
                    "no_telp_pelapor": "081222253911",
                    "keterangan_pelapor": "PELANGGAN SUDAH MELAKUKKAN PENGAJUAN PERMOHONAN UBAH TARI (DATANG KE KANTOR RAYON) DARI TARI R2T KE TARIF BISNIS DAYA 3500 SUDAH ADA SURVEY DARI PETUGAS TAPI BELUM ADA REALISASI MOHON BANTUANYA KONFIRMASI KE PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5423020107332",
                    "waktu_lapor": "01/02/2023 19:21:36",
                    "waktu_response": "01/02/2023 19:22:35",
                    "waktu_recovery": "01/02/2023 21:49:48",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 8833,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DENI ",
                    "alamat_pelapor": "JL. VILLA MUTIARA BLOK AE NO 6, RT 001 RW004 SAWAH BARU, CIPUTAT",
                    "no_telp_pelapor": "087870705537",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEB 2023 BELUM TERBIT TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107333",
                    "waktu_lapor": "01/02/2023 19:21:39",
                    "waktu_response": "01/02/2023 19:27:26",
                    "waktu_recovery": "01/02/2023 20:08:07",
                    "durasi_response_time": 347,
                    "durasi_recovery_time": 2441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI ",
                    "alamat_pelapor": "PR PONDOK NURMAYA 2 NO 8 JL BINTARA 17 RT 13 RW 2 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI // ACUAN DEKAT KANTOR KECAMATAN ",
                    "no_telp_pelapor": "081239991630",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH TDK MENGETAHUI (PTL NYALA) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107334",
                    "waktu_lapor": "01/02/2023 19:21:39",
                    "waktu_response": "01/02/2023 19:28:39",
                    "waktu_recovery": "02/02/2023 06:27:08",
                    "durasi_response_time": 420,
                    "durasi_recovery_time": 39509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didik Listianto",
                    "alamat_pelapor": "jln soekarno hatta gg family",
                    "no_telp_pelapor": "6282177149992",
                    "keterangan_pelapor": "beberapa bulan ini pencatat kwh meter tidak sesuai dngan yang di meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020107336",
                    "waktu_lapor": "01/02/2023 19:22:18",
                    "waktu_response": "01/02/2023 20:22:52",
                    "waktu_recovery": "01/02/2023 21:34:13",
                    "durasi_response_time": 3634,
                    "durasi_recovery_time": 4281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "KP PONDOK MANGGIS JL PAHLAWAN SABEKI NO 41 RT 3/3 KEL BOJONG BARU KEC BOJONGGEDE KAB BOGOR (SEBLAH WARTEG)",
                    "no_telp_pelapor": "089678609060",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN . TGL 01/02/23 PELANGGAN MENGAJUKAN PROSES PD NAMUN STATUS PADA AP2T ( Id Pel ini masih dalam proses permohonan! . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020107337",
                    "waktu_lapor": "01/02/2023 19:22:44",
                    "waktu_response": "01/02/2023 19:51:07",
                    "waktu_recovery": "02/02/2023 01:49:38",
                    "durasi_response_time": 1703,
                    "durasi_recovery_time": 21511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sodikin jani",
                    "alamat_pelapor": "Blandit Timur RT 10 RW 04 Wonorejo singosari malang",
                    "no_telp_pelapor": "6281334327670",
                    "keterangan_pelapor": "Penyambungan baru tidak bisa info untuk pembatalan / proses restitusi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020107340",
                    "waktu_lapor": "01/02/2023 19:22:59",
                    "waktu_response": "01/02/2023 19:26:30",
                    "waktu_recovery": "01/02/2023 19:56:22",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 1792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ridwan",
                    "alamat_pelapor": "KP BOJONG RAWA LELE No. RT.6 RW.13 JATI MAKMU",
                    "no_telp_pelapor": "6285700247284",
                    "keterangan_pelapor": "Mohon di bantu kWh saya tidak bisa isi pulsa, pulsanya sudah mau habis. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107343",
                    "waktu_lapor": "01/02/2023 19:23:15",
                    "waktu_response": "01/02/2023 20:28:23",
                    "waktu_recovery": "01/02/2023 20:42:19",
                    "durasi_response_time": 3908,
                    "durasi_recovery_time": 836,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rake Lingga Adhi Sanjaya",
                    "alamat_pelapor": "PR TAMAN BERINGIN ELOK II No.19 RT.0 RW.0 NGALIYAN",
                    "no_telp_pelapor": "6281326670355",
                    "keterangan_pelapor": "token berhasil dibayar tapi tdk ada kode token nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJA"
                },
                {
                    "no_laporan": "K5423020107344",
                    "waktu_lapor": "01/02/2023 19:23:19",
                    "waktu_response": "01/02/2023 20:25:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3741,
                    "durasi_recovery_time": 33909125,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sofan Agus",
                    "alamat_pelapor": "DN CEPOGO GIRIMULYO No. RT.13 RW.5",
                    "no_telp_pelapor": "6281329595805",
                    "keterangan_pelapor": "MUTASI_K (G9923020188834:gagal input token) - ijin melaporkan meter listrik tidak bisa dimasukkan token pulsa posisi pulsa tinggal sedikit mohon segera ditindaklanjuti terimakasih, ancer2 rumah sebelum desa cepogo setelah gardu pandang Delimas kanan jln gudang pak Farikin Terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGELANG KOTA"
                },
                {
                    "no_laporan": "K5423020107345",
                    "waktu_lapor": "01/02/2023 19:23:19",
                    "waktu_response": "01/02/2023 19:36:03",
                    "waktu_recovery": "01/02/2023 19:50:42",
                    "durasi_response_time": 764,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh haryanto",
                    "alamat_pelapor": "JL BALAI DESA LAMA , KEL KADEMANGAN No.",
                    "no_telp_pelapor": "6281212400678",
                    "keterangan_pelapor": "Pengajuan tambah daya sudah 1 bulan, namun belum ada progress pemasangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107346",
                    "waktu_lapor": "01/02/2023 19:23:23",
                    "waktu_response": "01/02/2023 19:31:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 474,
                    "durasi_recovery_time": 33912388,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul hidayah",
                    "alamat_pelapor": "DN MERTAK LEKONG No.00 RT.0 RW.0 MERTAK TOM",
                    "no_telp_pelapor": "6281917781992",
                    "keterangan_pelapor": "MUTASI_K (G9923020188719:KCT) - tidak bisa memasukkan kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107348",
                    "waktu_lapor": "01/02/2023 19:23:37",
                    "waktu_response": "01/02/2023 19:27:29",
                    "waktu_recovery": "01/02/2023 20:46:08",
                    "durasi_response_time": 232,
                    "durasi_recovery_time": 4719,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reza fahlevi",
                    "alamat_pelapor": "KP SRENGSENG No. RT.2 RW.2 SUKAMULYA",
                    "no_telp_pelapor": "6287827957766",
                    "keterangan_pelapor": "tidak bisa masukan kode token, keterangan di GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5323020100846",
                    "waktu_lapor": "01/02/2023 19:23:39",
                    "waktu_response": "01/02/2023 19:23:56",
                    "waktu_recovery": "01/02/2023 19:45:26",
                    "durasi_response_time": 17,
                    "durasi_recovery_time": 1290,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01327622070",
                    "nama_pelapor": "BPK IYUH",
                    "alamat_pelapor": "JL. KEMBAR TIMUR 2 NO.28 RT 1 RW 7 KEL. ANCOL KEC. REGOL KOTA BANDUNG.",
                    "no_telp_pelapor": "0225208702",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN LPB KET.GAGAL (SETELAH UPDATE VKRN 43) SISA 54.54 KWH NO.METER 01327622070",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107351",
                    "waktu_lapor": "01/02/2023 19:23:56",
                    "waktu_response": "01/02/2023 19:40:24",
                    "waktu_recovery": "01/02/2023 19:49:45",
                    "durasi_response_time": 988,
                    "durasi_recovery_time": 561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitriyanti",
                    "alamat_pelapor": "Jl. Waru Blok F11 No.01CC-01CD Delta Silicon 2",
                    "no_telp_pelapor": "6289618483539",
                    "keterangan_pelapor": "gak bisa isi token gagal toker ter blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107352",
                    "waktu_lapor": "01/02/2023 19:24:04",
                    "waktu_response": "01/02/2023 20:17:09",
                    "waktu_recovery": "01/02/2023 20:37:58",
                    "durasi_response_time": 3185,
                    "durasi_recovery_time": 1249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP LIMING LHE",
                    "alamat_pelapor": "JL KEBON JERUK 3 NO 1 F RT 02 RW 04 KEL MAPAR KEC TAMANSARI KOTA JAKARTA BARAT ACUAN : TUNAS 2000 / BMW ",
                    "no_telp_pelapor": "0216296012",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020104591, APP MIRING DARI KEDUDUKANNYA PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020107354",
                    "waktu_lapor": "01/02/2023 19:24:01",
                    "waktu_response": "01/02/2023 19:58:07",
                    "waktu_recovery": "01/02/2023 20:34:14",
                    "durasi_response_time": 2046,
                    "durasi_recovery_time": 2167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Emanuel Lawe Liwu",
                    "alamat_pelapor": "jln gatotsubroto, gang Akasia rt10 rw 1 sei Bedungun",
                    "no_telp_pelapor": "6281253070112",
                    "keterangan_pelapor": "meteran listrik muncul tulisan PERIKSA mohon kirim kode temper di no  wa 081253070112",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020107356",
                    "waktu_lapor": "01/02/2023 19:24:11",
                    "waktu_response": "01/02/2023 19:26:42",
                    "waktu_recovery": "01/02/2023 19:56:12",
                    "durasi_response_time": 151,
                    "durasi_recovery_time": 1770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERU",
                    "alamat_pelapor": "JL H GEMIN KP CAKUNG KEL. JATI KRAMAT No.0 RT.4 RW.2 JATIASIH",
                    "no_telp_pelapor": "6281386821137",
                    "keterangan_pelapor": "Kwh / meteran tidak bisa di isi pulsa , ket GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107358",
                    "waktu_lapor": "01/02/2023 19:24:48",
                    "waktu_response": "01/02/2023 19:32:40",
                    "waktu_recovery": "01/02/2023 19:35:50",
                    "durasi_response_time": 472,
                    "durasi_recovery_time": 190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arie Sucahyo",
                    "alamat_pelapor": "PR SUMBER TAMAN INDAH No. 6 RT.005 RW.07 WONOASIH",
                    "no_telp_pelapor": "6285735055442",
                    "keterangan_pelapor": "Tagihan saya kok tinggi di bulan ini? padahal rumah saya kosong sejak bulan Desember.tapi tagihan saya malah lebih tinggi dari bulan sebelumnya.apakah tidak di cek kWH meter di rumah saya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020107359",
                    "waktu_lapor": "01/02/2023 19:25:11",
                    "waktu_response": "01/02/2023 19:27:39",
                    "waktu_recovery": "01/02/2023 20:46:29",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 4730,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. EKO ",
                    "alamat_pelapor": "PR MAHAKARYA RESIDENCE C11 R NO 34   RT-- / RW-- 1/11 DS . SUKA MANAH KEC. SUKA TANI KAB BEKASI || DEKAT DENGAN FASOS PEKARANGAN",
                    "no_telp_pelapor": "0895801876150",
                    "keterangan_pelapor": "LEBIH TAGIH, REK JANUARI 2022 STAND AKHIR : 11 (DATA PADA ACMT : 11) DAN STAN 01/02/2023 ADALAH 149 RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K3223020100438",
                    "waktu_lapor": "01/02/2023 19:25:15",
                    "waktu_response": "01/02/2023 19:36:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 33912080,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL RAYA LAPAN, NO 34 KP CIKOLEANG RT 1/4, KEL SUKAMULYA, KEC RUMPUN, KAB BOGOR, ACUAN : DEKAT KOMP BRIN LAPAN",
                    "no_telp_pelapor": "6285717900592",
                    "keterangan_pelapor": "MUTASI_K (G9923020188797:MOHON DICEK ) - GAGAL INPUT TOKEN APP TERTERA 999 (PTL NYALA) SISA 15.2 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107364",
                    "waktu_lapor": "01/02/2023 19:25:39",
                    "waktu_response": "01/02/2023 19:37:55",
                    "waktu_recovery": "01/02/2023 19:45:36",
                    "durasi_response_time": 736,
                    "durasi_recovery_time": 461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000839097",
                    "nama_pelapor": "BP MOCH APRII",
                    "alamat_pelapor": "JL. BUKANAGARA RT.05 RW.02 KEC. LEMBANG, KAB. BANDUNG BARAT, JAWA BARAT 40391 . RUMAH WARNA UNGU PAS TANJAKAN BETON SEBELAH KANAN JALAN (ARAH GUNUNG BATU)",
                    "no_telp_pelapor": "085163572727",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA : 233,54 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020107368",
                    "waktu_lapor": "01/02/2023 19:26:20",
                    "waktu_response": "01/02/2023 19:35:32",
                    "waktu_recovery": "01/02/2023 20:25:04",
                    "durasi_response_time": 552,
                    "durasi_recovery_time": 2972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni Ari Firmanjaya",
                    "alamat_pelapor": "JL BUDAYA PAMPANG No.",
                    "no_telp_pelapor": "6282358380706",
                    "keterangan_pelapor": "selamat malam, mohon ijin mengajukan keluhan terkait Listrik Padam di hanya d rumah kami & beberapa saat Daya Listrik tidak stabil sesaat kemudian meteran berbunyi secara berkala, contoh: \\\"tuk...\\\". mohon agar bisa dibantu menyelesaikan masalah ini ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5423020107369",
                    "waktu_lapor": "01/02/2023 19:26:27",
                    "waktu_response": "01/02/2023 20:05:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2369,
                    "durasi_recovery_time": 33910309,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dede gunawan",
                    "alamat_pelapor": "kp cijeungjing rt02 rw15",
                    "no_telp_pelapor": "62895416178750",
                    "keterangan_pelapor": "gagal isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107372",
                    "waktu_lapor": "01/02/2023 19:26:44",
                    "waktu_response": "01/02/2023 19:36:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 583,
                    "durasi_recovery_time": 33912078,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Frida Fartiningsih",
                    "alamat_pelapor": "DS BUGEL BAGELEN RT.00 RW.0 BUGEL",
                    "no_telp_pelapor": "6281227448612",
                    "keterangan_pelapor": "MUTASI_K (G9923020188748:Perlu penanganan Yantek ) - LISTRIK PADAM",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOREJO"
                },
                {
                    "no_laporan": "K5423020107375",
                    "waktu_lapor": "01/02/2023 19:26:47",
                    "waktu_response": "01/02/2023 19:28:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 33912537,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syamsul Bahri Bohari Bungeng",
                    "alamat_pelapor": "Dn.Campaga",
                    "no_telp_pelapor": "6285145935555",
                    "keterangan_pelapor": "MUTASI_K (G9923020188714:GAGAL TOKEN) - klo diisi voucher selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020107376",
                    "waktu_lapor": "01/02/2023 19:27:03",
                    "waktu_response": "01/02/2023 19:32:43",
                    "waktu_recovery": "01/02/2023 19:43:15",
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "musa maulana",
                    "alamat_pelapor": "Jl bandungrejo rt 002/005",
                    "no_telp_pelapor": "62882009074452",
                    "keterangan_pelapor": "assalamualaikum , saya minta tolong , saya tidak mengerti gimana caranya,,saya sudah mengisi token tp selalu gagal padahal angka nya benar semua tp ada tulisan gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020107379",
                    "waktu_lapor": "01/02/2023 19:27:09",
                    "waktu_response": "01/02/2023 19:29:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 154,
                    "durasi_recovery_time": 33912482,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CITRA",
                    "alamat_pelapor": "MENTENG , JEKAN RAYA.KOTA PALANGKARAYA PROVINSI KALTENG.TILUBG 1 NO 10 B",
                    "no_telp_pelapor": "082251421349 ",
                    "keterangan_pelapor": "MUTASI_K (G9923020188774:-) - MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBUARI 2023. ST AW 6058, ST AK 6415, ST BERDASARKAN ANGKA ACMT FEBUARI 2023 = 6415. REK (BELUM DILUNASI). PERSIL JARANG DIHUNI, BERPAGAR, PETUGAS JARAN DATANG)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020107388",
                    "waktu_lapor": "01/02/2023 19:28:02",
                    "waktu_response": "01/02/2023 19:31:26",
                    "waktu_recovery": "01/02/2023 20:22:49",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 3083,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "08973995403",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106010, LEBIH TAGIH. ST AK REK FEB/2023 = 16263, ST APP TGL 01/02/2023 = 16002. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT LAPORAN K5423010202732 DAN K5223020100446. LAPOR KEMBALI.CC.54.YANTI.SM//INFO PELANGGAN SUDAH DIHUBUNGI NAMUN HANYA KONFIRMASI, MOHON SEGERA DITINDAKLANJUTI. CC.54.PRAYOGA.SM//",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020107396",
                    "waktu_lapor": "01/02/2023 19:28:53",
                    "waktu_response": "01/02/2023 19:41:39",
                    "waktu_recovery": "01/02/2023 20:51:24",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 4185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti nurajilah",
                    "alamat_pelapor": "JL HARAPAN JAYA No.0 RT.0",
                    "no_telp_pelapor": "6285769879198",
                    "keterangan_pelapor": "ingin tambah daya dari daya 900watt ke 1300watt",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020107397",
                    "waktu_lapor": "01/02/2023 19:29:02",
                    "waktu_response": "01/02/2023 19:41:28",
                    "waktu_recovery": "01/02/2023 20:02:07",
                    "durasi_response_time": 746,
                    "durasi_recovery_time": 1239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aswat J. Hamzah",
                    "alamat_pelapor": "desa laluin",
                    "no_telp_pelapor": "6285217061035",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOA SIU"
                },
                {
                    "no_laporan": "K5423020107400",
                    "waktu_lapor": "01/02/2023 19:29:36",
                    "waktu_response": "01/02/2023 19:40:14",
                    "waktu_recovery": "01/02/2023 21:17:14",
                    "durasi_response_time": 638,
                    "durasi_recovery_time": 5820,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dwi setiawan",
                    "alamat_pelapor": "KK GRAHA SIENA BLK M.11 No.6 CIKUPA",
                    "no_telp_pelapor": "6285642270351",
                    "keterangan_pelapor": "token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107405",
                    "waktu_lapor": "01/02/2023 19:30:05",
                    "waktu_response": "01/02/2023 19:39:12",
                    "waktu_recovery": "01/02/2023 20:13:35",
                    "durasi_response_time": 547,
                    "durasi_recovery_time": 2063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "JL KH MUHAMAD DAHLAN NO 11 KP TANJAKAN RT-3 / RW-1 DS TANJAKAN KEC RAJEG KAB TANGERANG ACUAN \\nSETEMPAT SMK RIZKY PUTRA HARAPAN",
                    "no_telp_pelapor": "02159355172",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KARENA UPDATE VKRN 43. PTL TIDAK PADAM. SISA 38 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107406",
                    "waktu_lapor": "01/02/2023 19:30:15",
                    "waktu_response": "01/02/2023 19:38:52",
                    "waktu_recovery": "01/02/2023 19:52:06",
                    "durasi_response_time": 517,
                    "durasi_recovery_time": 794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu andini riyanti",
                    "alamat_pelapor": "DN NAMPES No. 0 RT.001 RW.01 NOGOSARI",
                    "no_telp_pelapor": "6281938856379",
                    "keterangan_pelapor": "Nomor token listrik terblokir\\nsaya mau isi token via dana tapi tertera nomor pelanggan diblokir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020107407",
                    "waktu_lapor": "01/02/2023 19:30:29",
                    "waktu_response": "01/02/2023 19:55:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1501,
                    "durasi_recovery_time": 33910935,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Faishal Fadlie",
                    "alamat_pelapor": "PR PERMATA INDH AB-19 No. RT.002 RW.06 PAGAK",
                    "no_telp_pelapor": "6282230301822",
                    "keterangan_pelapor": "MUTASI_K (G9923020188763:mutasi g) - Isi Ulang Token Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K5423020107409",
                    "waktu_lapor": "01/02/2023 19:30:40",
                    "waktu_response": "01/02/2023 19:44:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 33911607,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad ikram",
                    "alamat_pelapor": "Belok kanan pas turun dri jembatang gantung pammesakang, terus masuk ikuti jalan setapak sejauh 600 meter atas nama rumah Pak Samiung",
                    "no_telp_pelapor": "6285244998436",
                    "keterangan_pelapor": "MUTASI_K (G9923020188745:Menyala dan Padam) - Saat Pihak PLN mengganti Kwh baru kami, Malamnya listrik kami menyala mati dalam kurung waktu 5 detik. Mohon kiranya dibantu perbaikan kembali sebelum timbul hal yg tidak diinginkan, Terima kasih banyak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020107412",
                    "waktu_lapor": "01/02/2023 19:31:34",
                    "waktu_response": "01/02/2023 19:52:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1280,
                    "durasi_recovery_time": 33911091,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Haris Bonang",
                    "alamat_pelapor": "GB PANGKALAN RT.4 RW.6 DERMAJI",
                    "no_telp_pelapor": "6283839531275",
                    "keterangan_pelapor": "padam dari jam 17 \\nsudah lapor tp status dibatalkan ptugas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WANGON"
                },
                {
                    "no_laporan": "K5423020107415",
                    "waktu_lapor": "01/02/2023 19:31:51",
                    "waktu_response": "01/02/2023 19:37:37",
                    "waktu_recovery": "01/02/2023 19:52:20",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 883,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PRIMA ",
                    "alamat_pelapor": "KP DAMPIT RT 1 RW 8, MEKARJAYA, CIOMAS, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081288242435",
                    "keterangan_pelapor": "TGL 09/12/22 PROSES PB (R1MT/900 VA) DENGAN NO AGENDA 538319912212098610 DAN NO REG 5383112167966 . TGL 10/12/22 BP DAN STROOM AWAL TELAH DILUNASI . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020107416",
                    "waktu_lapor": "01/02/2023 19:31:52",
                    "waktu_response": "01/02/2023 19:41:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 577,
                    "durasi_recovery_time": 33911776,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22110844846",
                    "nama_pelapor": "SUYONO",
                    "alamat_pelapor": "JL. RA KARTINI NO. 58 KELURAHAN MANGUNDIKARAN KEC. NGANJUK KAB. NGANJUK",
                    "no_telp_pelapor": "081216255662 ",
                    "keterangan_pelapor": "MUTASI_K (G9923020188743:minta penormalan sambung langsung) - MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO  PELANGGAN TGL 04/01/2023 DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = DIDALAM METERAN PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN \\nPENANGANAN SESUAI KETENTUAN.",
                    "media": "Email",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107419",
                    "waktu_lapor": "01/02/2023 19:32:41",
                    "waktu_response": "01/02/2023 19:36:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 33912064,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zaenudin",
                    "alamat_pelapor": "KP BUNGAOK No. RT.5 RW.3",
                    "no_telp_pelapor": "6289648341975",
                    "keterangan_pelapor": "masukan token gagal terus // MOHON BANTUAN BATALKAN LAPORAN SUDAH DI BUAT DI NO LAPOR G5423020121534",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107426",
                    "waktu_lapor": "01/02/2023 19:33:42",
                    "waktu_response": "01/02/2023 19:34:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 33912211,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Achmad Santosa Adiguna",
                    "alamat_pelapor": "DN LENENG No.00 RT.0 RW.0 LENENG",
                    "no_telp_pelapor": "6281703089470",
                    "keterangan_pelapor": "MUTASI_K (G9923020188721:Gangguan MCB) - MCB Lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107427",
                    "waktu_lapor": "01/02/2023 19:34:11",
                    "waktu_response": "01/02/2023 19:55:27",
                    "waktu_recovery": "01/02/2023 19:57:03",
                    "durasi_response_time": 1276,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SITI DURRIATUL HASANAH",
                    "alamat_pelapor": "DN KRAJAN KALIKAJAR WETAN No. RT.4 RW.2",
                    "no_telp_pelapor": "6285232689310",
                    "keterangan_pelapor": "TOKEN LISTRIK DIMASUKKAN SLALU GAGAL SAMPAI 2 KALI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020107428",
                    "waktu_lapor": "01/02/2023 19:34:26",
                    "waktu_response": "01/02/2023 19:36:41",
                    "waktu_recovery": "01/02/2023 20:39:49",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 3788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "popo boys",
                    "alamat_pelapor": "JL PURI MATAHARI G09 No. RT. RW.",
                    "no_telp_pelapor": "6281333206606",
                    "keterangan_pelapor": "MINTAK TOLONG DI CETAKKAN TAGIHAN BULAN INI..\\n\\nTRIMS",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020107431",
                    "waktu_lapor": "01/02/2023 19:34:52",
                    "waktu_response": "01/02/2023 19:45:50",
                    "waktu_recovery": "01/02/2023 20:11:13",
                    "durasi_response_time": 658,
                    "durasi_recovery_time": 1523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIONISIUS PUSPA ARI",
                    "alamat_pelapor": "PR PALEM PERTIWI S No.20 RT.0 RW.0 MENGANTI",
                    "no_telp_pelapor": "6285648236364",
                    "keterangan_pelapor": "tulisan \\\"periksa\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020107432",
                    "waktu_lapor": "01/02/2023 19:34:56",
                    "waktu_response": "01/02/2023 20:05:19",
                    "waktu_recovery": "01/02/2023 20:07:14",
                    "durasi_response_time": 1823,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohzain Putra",
                    "alamat_pelapor": "DS LARANGAN NYORMANIS 195 No. BLEGA",
                    "no_telp_pelapor": "6287722887429",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107434",
                    "waktu_lapor": "01/02/2023 19:35:29",
                    "waktu_response": "01/02/2023 19:36:53",
                    "waktu_recovery": "01/02/2023 21:09:25",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 5552,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zaenudin",
                    "alamat_pelapor": "kp bungaok rt 05 rw 03",
                    "no_telp_pelapor": "6289648341975",
                    "keterangan_pelapor": "masukan token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107441",
                    "waktu_lapor": "01/02/2023 19:36:06",
                    "waktu_response": "01/02/2023 19:41:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 349,
                    "durasi_recovery_time": 33911750,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lalu abdul Kadir jaelani",
                    "alamat_pelapor": "DN DARUL HIJRAH, ANJANI No. RT.0",
                    "no_telp_pelapor": "6287899136869",
                    "keterangan_pelapor": "MUTASI_K (G9923020188740:token) - token listrik tidak bisa masuk setatus gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107452",
                    "waktu_lapor": "01/02/2023 19:38:16",
                    "waktu_response": "01/02/2023 19:50:52",
                    "waktu_recovery": "01/02/2023 19:56:30",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ARDIN/IQSAM ELFANA",
                    "alamat_pelapor": "JL RAYA HANKAM No. RT.4 RW.2 JATIRAHAYU",
                    "no_telp_pelapor": "6281399687245",
                    "keterangan_pelapor": "listrik mati,mau diisi token ngga' bisa,tulisannya gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107454",
                    "waktu_lapor": "01/02/2023 19:38:36",
                    "waktu_response": "01/02/2023 19:42:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 33911730,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22090425848",
                    "nama_pelapor": "IBU JEJE",
                    "alamat_pelapor": "PER GRAMAPURI TAMANSARI BLOK D2 NO 9 RT 3 RW 37 JL DAHLIA KEL WANASARI KEC CIBITUNG KAB BEKASI ACUAN: DEPAN MASJID AL KAUSAR",
                    "no_telp_pelapor": "082312795223",
                    "keterangan_pelapor": "MUTASI_K (G9923020188757:mhn d cek) - MOHON BANTUAN PENANGANAN GANGGUAN APP PRABAYAR KEYPAD (TIDAK BERFUNGSI) ID METER 22090425848 PTL TDK PADAM SISA 21.15 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020107455",
                    "waktu_lapor": "01/02/2023 19:38:41",
                    "waktu_response": "01/02/2023 19:49:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 33911292,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRSYAD",
                    "alamat_pelapor": "KP BUNGUNG LOMPOA JL BUNGUNG LOMPOA NO RT 0 RW 0 KEC TAMANLATEA KEL BONTOTANGAH KAB JENEPONTO SULSEL  // DEKAT PERTIGAAN",
                    "no_telp_pelapor": "085396145353",
                    "keterangan_pelapor": "MUTASI_K (G9923020188750:PETUGAS) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 13,08 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K5423020107456",
                    "waktu_lapor": "01/02/2023 19:38:39",
                    "waktu_response": "01/02/2023 19:52:22",
                    "waktu_recovery": "01/02/2023 20:58:06",
                    "durasi_response_time": 823,
                    "durasi_recovery_time": 3944,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lili Susanti",
                    "alamat_pelapor": "Jl.situ Pitara siwagandu no.3B ",
                    "no_telp_pelapor": "6281387307574",
                    "keterangan_pelapor": "LCD bermasalah.pemakaian token kWh cepat habis (50rb habis sehari)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020107458",
                    "waktu_lapor": "01/02/2023 19:38:50",
                    "waktu_response": "01/02/2023 20:04:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1545,
                    "durasi_recovery_time": 33910390,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "dimas",
                    "alamat_pelapor": "DN SAWO GULOMANTUNG No.00 RT.7 RW.2 KEBOMAS",
                    "no_telp_pelapor": "6281249741992",
                    "keterangan_pelapor": "MUTASI_K (G9923020188888:Ditangani unit ) - beberapa hari ini mengalami kedip2 mati beberapa detik perhari 4 sampe 5 kali kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020107463",
                    "waktu_lapor": "01/02/2023 19:39:13",
                    "waktu_response": "01/02/2023 19:52:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 33911110,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "tutang somantri",
                    "alamat_pelapor": "JL KOPO GG SUKALEUR KEC BOJONGLOA KALER No.0 RT.5 RW.6 BBKN ASIH",
                    "no_telp_pelapor": "6283879557306",
                    "keterangan_pelapor": "kwh periksa tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG BARAT"
                },
                {
                    "no_laporan": "K5423020107464",
                    "waktu_lapor": "01/02/2023 19:39:27",
                    "waktu_response": "01/02/2023 20:10:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1850,
                    "durasi_recovery_time": 33910048,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yurnita",
                    "alamat_pelapor": "Jl. Jend. Sudirman No.259",
                    "no_telp_pelapor": "6288270935567",
                    "keterangan_pelapor": "MUTASI_K (G9923020188778:kwh sering membanting) - kwh sering membanting",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5423020107466",
                    "waktu_lapor": "01/02/2023 19:39:36",
                    "waktu_response": "01/02/2023 19:57:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 33910810,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yulianti",
                    "alamat_pelapor": "jl kh hasyim ashari gg swadaya 5 no 36b rt.02/07 ( belakang rs emc)",
                    "no_telp_pelapor": "6281381837959",
                    "keterangan_pelapor": "MUTASI_K (G9923020188782:Permasalahan APP ) - kwh berkurang meskipun mcb rumah sdh diOFF, tidak ada pemakaian, jd cepat habis pulsanya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107467",
                    "waktu_lapor": "01/02/2023 19:39:59",
                    "waktu_response": "01/02/2023 20:12:06",
                    "waktu_recovery": "01/02/2023 20:26:03",
                    "durasi_response_time": 1927,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hermawan",
                    "alamat_pelapor": "JL VIKTORIA KOMP JATI RESIDENCE RT5RW6 No.",
                    "no_telp_pelapor": "6282126668566",
                    "keterangan_pelapor": "sudah beli tidak dikirim no tokennya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020107469",
                    "waktu_lapor": "01/02/2023 19:40:20",
                    "waktu_response": "01/02/2023 19:43:11",
                    "waktu_recovery": "01/02/2023 19:44:31",
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RULLY TEGUH",
                    "alamat_pelapor": "JL LAPANGAN GOLF No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282163016888",
                    "keterangan_pelapor": "sehubungan dengan no. 1290630000600, saya ada memesan untuk pemasangan semantara di jl jamin Ginting sebelum SPBU pancur batu.. kira kira kapan ya bisa di pasang dan digunakan. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020107470",
                    "waktu_lapor": "01/02/2023 19:40:28",
                    "waktu_response": "01/02/2023 19:40:52",
                    "waktu_recovery": "01/02/2023 19:42:05",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 73,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIDI HABIBI",
                    "alamat_pelapor": "KP SUMURANJA BARU RT 17/07 No.",
                    "no_telp_pelapor": "6281210361466",
                    "keterangan_pelapor": "Saya tidak bisa beli token, mohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107471",
                    "waktu_lapor": "01/02/2023 19:40:32",
                    "waktu_response": "01/02/2023 19:49:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 556,
                    "durasi_recovery_time": 33911277,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Priyanti",
                    "alamat_pelapor": "mangrih rt 02 rw 03 mojopuro kecamatan jatiroto kabupaten wonogiri",
                    "no_telp_pelapor": "6283821306606",
                    "keterangan_pelapor": "MUTASI_K (G9923020188754:padam) - setiap hari mati lampu tolong ditindak lanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATISRONO"
                },
                {
                    "no_laporan": "K5423020107473",
                    "waktu_lapor": "01/02/2023 19:40:46",
                    "waktu_response": "01/02/2023 19:54:02",
                    "waktu_recovery": "01/02/2023 21:00:21",
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 3979,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIJJAYA ",
                    "alamat_pelapor": "PR GOLDEN PALEM RESIDENCE CLUSTER CANARY BLOK C NO 21 KEC PEGADUNGAN KEL KALIDERES ",
                    "no_telp_pelapor": "081280647901",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM ) TERSISA 291,21 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020107480",
                    "waktu_lapor": "01/02/2023 19:41:46",
                    "waktu_response": "01/02/2023 19:59:15",
                    "waktu_recovery": "01/02/2023 20:01:32",
                    "durasi_response_time": 1049,
                    "durasi_recovery_time": 137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jumini Khaerunisa",
                    "alamat_pelapor": "KP SETIA SERANG No.0 RT.002 RW.04 KLANGENAN",
                    "no_telp_pelapor": "6289673175231",
                    "keterangan_pelapor": "tagihan tidak sesuai dengan angka meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020107482",
                    "waktu_lapor": "01/02/2023 19:42:10",
                    "waktu_response": "01/02/2023 19:58:05",
                    "waktu_recovery": "01/02/2023 21:40:14",
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 6129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arianto Nugroho",
                    "alamat_pelapor": "Cluster Baiti 2 no C-15, Jl H Udin Rt/Rw 003/004",
                    "no_telp_pelapor": "6281299222285",
                    "keterangan_pelapor": "pembelian token hilang belum sempat isi atau di simpan, akhiry saya lakukan pembelian ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107483",
                    "waktu_lapor": "01/02/2023 19:42:46",
                    "waktu_response": "01/02/2023 20:37:08",
                    "waktu_recovery": "01/02/2023 20:59:43",
                    "durasi_response_time": 3262,
                    "durasi_recovery_time": 1355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUSTOMI",
                    "alamat_pelapor": "JL RAYA KRESEK KP TEGAL KALIBARU NO.57 RT 4/4 KEL BALARAJA KEC BALARAJA KAB TANGERANG (BELAKANG SMA MANDIRI)",
                    "no_telp_pelapor": "081234901032",
                    "keterangan_pelapor": "\\nPADA TGL 01/02/2023 DILAKUKAN PERGANTIAN APP METER DIKARENAKAN PEREMAJAAN OLEH PETUGAS NO METER 14008290414 PADA APP TERSISA 80 KWH. PELANGGAN MEMINTA DI KONBVERSIKAN KE APP BARU NO METER 45102686321.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107486",
                    "waktu_lapor": "01/02/2023 19:43:32",
                    "waktu_response": "01/02/2023 19:59:27",
                    "waktu_recovery": "01/02/2023 20:39:10",
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 2383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000088181760",
                    "nama_pelapor": "IBU SRI NURHAYATI",
                    "alamat_pelapor": "JL. NAYAR 1 NO. 28 RT 2  RW 12 KK KRANJI KEL. KRANJI KEC. BEKASI BARAT KOTA BEKASI DEKAT MASJID LDII AN NAJAH ",
                    "no_telp_pelapor": "08129517515",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 74.2 KWH.\\nNO TOKEN 69160339106107296267\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107487",
                    "waktu_lapor": "01/02/2023 19:43:50",
                    "waktu_response": "01/02/2023 19:49:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 33911282,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "agus haris",
                    "alamat_pelapor": "KP TANETEA No.",
                    "no_telp_pelapor": "6285342932382",
                    "keterangan_pelapor": "MUTASI_K (G9923020188752:PETUGAS) - token listrik tidak bisa masuk gagal terus mohon di bantu terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K5423020107490",
                    "waktu_lapor": "01/02/2023 19:44:08",
                    "waktu_response": "01/02/2023 20:28:36",
                    "waktu_recovery": "02/02/2023 09:21:04",
                    "durasi_response_time": 2668,
                    "durasi_recovery_time": 46348,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "PERUM GRAND SINAR MUTIARA NO 17 RT 9/2 KEL KEDUNG MUNDU KEC TEMBALANG KOTA SEMARANG ACUAN: PR SEJATI",
                    "no_telp_pelapor": "081329750444",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 29.07 KWH, NO TOKEN 6399 6386 9695 5488 4450",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020107491",
                    "waktu_lapor": "01/02/2023 19:44:12",
                    "waktu_response": "01/02/2023 19:46:49",
                    "waktu_recovery": "01/02/2023 19:48:14",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.SYAKIRIN",
                    "alamat_pelapor": "DN BENGKUNG RT. RW. KARANG BAR",
                    "no_telp_pelapor": "6285936551233",
                    "keterangan_pelapor": "token pulsa listrik tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107493",
                    "waktu_lapor": "01/02/2023 19:44:51",
                    "waktu_response": "01/02/2023 19:50:27",
                    "waktu_recovery": "01/02/2023 19:52:19",
                    "durasi_response_time": 336,
                    "durasi_recovery_time": 112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M. MUKMIN SARIFUDIN ",
                    "alamat_pelapor": "JL RAYA PLTM LAMBUR KEL LAMBUR KEC KANDANG SERANG KAB PEKALONGAN ",
                    "no_telp_pelapor": "081290791980",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, SEKITAR BULAN AGUSTUS 22 PENGAJUAN PROSES PENAMBAHAN JARINGAN DI  DIKARENAKAN YBS BERMAKSUD MENGAJUKAN  PENGAJUAN PROSES PB ( 1300 VA DAN 2.200 VA SEBANYAK 2 UNIT), SYARAT TELAH DILENGKAPI  SESUAI INFO PELANGGAN DIHUBUNGI OLEH PETUGAS DIINFORMASIKAN MENUNGGU, NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT DAN MOHON SECEPATNYA. TERKAIT K5422101102445",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K5423020107494",
                    "waktu_lapor": "01/02/2023 19:44:48",
                    "waktu_response": "01/02/2023 19:48:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 33911358,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Widya",
                    "alamat_pelapor": "DN JLUMPANG No. 0 RT. 5 RW. 1 JATIREJO",
                    "no_telp_pelapor": "6285815770683",
                    "keterangan_pelapor": "MUTASI_K (G9923020188749:padam) - listrik padam satu lingkungan dari jam 16.00 sudah lapor, status menyala tp kenyataan masih padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107495",
                    "waktu_lapor": "01/02/2023 19:45:17",
                    "waktu_response": "01/02/2023 19:54:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 533,
                    "durasi_recovery_time": 33911015,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "TRIYONO",
                    "alamat_pelapor": "pengkol",
                    "no_telp_pelapor": "628174100728",
                    "keterangan_pelapor": "MUTASI_K (G9923020188760:handle teknik) - pohon nyangkut jaringan TM dan kebakar. wetan jembatan gantung Pengkol.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020107497",
                    "waktu_lapor": "01/02/2023 19:45:25",
                    "waktu_response": "01/02/2023 20:55:40",
                    "waktu_recovery": "01/02/2023 20:59:56",
                    "durasi_response_time": 4215,
                    "durasi_recovery_time": 256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLA",
                    "alamat_pelapor": "KP CIKORONJO SINDANG MULYA 0   RT-1 / RW-5 NO 91 KEL SINDANG MULYA KEC CIBARUSAH KAB BEKASI",
                    "no_telp_pelapor": "081381441821",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106654, MOHON BANTUAN TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN NO TOKEN PADA DATA P2APST TERTERA BLOCKING TOKEN NAMUN PADA DATA AP2T TIDAK TERTERA NO REG/TAGIHAN SUSULAN.\\nSISA KWH 3.26. MOHON DIUPAYAKAN SECEPATNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107498",
                    "waktu_lapor": "01/02/2023 19:45:36",
                    "waktu_response": "01/02/2023 19:49:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 33911284,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khoirul Amin",
                    "alamat_pelapor": "DK KEMOJAN No.- RT.1 RW.5 KEMOJAN",
                    "no_telp_pelapor": "6282228881524",
                    "keterangan_pelapor": "MUTASI_K (G9923020188751:Bantuannya pelanggan dicallback terkait kendala input tokennya) - Gagal input Token Listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5423020107503",
                    "waktu_lapor": "01/02/2023 19:46:18",
                    "waktu_response": "01/02/2023 19:50:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 273,
                    "durasi_recovery_time": 33911214,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOS",
                    "alamat_pelapor": "DS TALA, JL.GUAMAHANU NO- RT-7  RW-2 KEL.LIDAK KEC.ATAMBUA SELATAN KAB.BELU - NTT",
                    "no_telp_pelapor": "081239267001",
                    "keterangan_pelapor": "MUTASI_K (G9923020188755:cek ke pelanggan) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 329,61 KWH (PTL MENYALA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020107506",
                    "waktu_lapor": "01/02/2023 19:46:45",
                    "waktu_response": "01/02/2023 21:09:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4967,
                    "durasi_recovery_time": 33906493,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Seri Ulina Br Sembiring",
                    "alamat_pelapor": "JL BAHAGIA GG.ANGGUR NO.96",
                    "no_telp_pelapor": "6281384649659",
                    "keterangan_pelapor": "MUTASI_K (G9923020188874:gamgguan) - nonor token tidak muncul",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020107510",
                    "waktu_lapor": "01/02/2023 19:47:13",
                    "waktu_response": "01/02/2023 19:50:01",
                    "waktu_recovery": "01/02/2023 20:27:26",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 2245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAID",
                    "alamat_pelapor": "Perumahan Insani Regency Blok F47",
                    "no_telp_pelapor": "6281372322673",
                    "keterangan_pelapor": "MCB BELUM JUGA DIPASANG SEJAK PENGAJUAN GANTI DAYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020107513",
                    "waktu_lapor": "01/02/2023 19:47:39",
                    "waktu_response": "01/02/2023 19:47:59",
                    "waktu_recovery": "01/02/2023 19:48:50",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 51,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "said ladise",
                    "alamat_pelapor": "JL PR.TCI CLUSTER CATALONIA,BLOK G12,NO 5A, No.",
                    "no_telp_pelapor": "6285945256950",
                    "keterangan_pelapor": "mengapa pengajuan pasang baru saya dibatalkan?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107516",
                    "waktu_lapor": "01/02/2023 19:47:54",
                    "waktu_response": "01/02/2023 19:54:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 33911002,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gufron",
                    "alamat_pelapor": "KP PANDELEKAN, DS WARAKAS No.0 RT.6 RW.2 BINUANG",
                    "no_telp_pelapor": "628978265455",
                    "keterangan_pelapor": "MUTASI_K (G9923020188762:Keypad KWH LPB tdk berfungsi) - tombol kwh tidak bisa di pencet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5323020100863",
                    "waktu_lapor": "01/02/2023 19:48:32",
                    "waktu_response": "01/02/2023 20:12:38",
                    "waktu_recovery": "01/02/2023 20:16:02",
                    "durasi_response_time": 1446,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADIT",
                    "alamat_pelapor": "KK CHERIVILE RT 0/0 KEL LENGKONG KEC BOJONGSOANG KAB BANDUNG / VASUM ",
                    "no_telp_pelapor": "082121772098",
                    "keterangan_pelapor": "PELANGGAN AKAN MENGAJUKAN PERUBAHAN DAYA NAMUN ADA STATUS PENGADUAN YG BLM DI REMAJAKAN DGN NO AGENDA 535510562301283729, 535510562301112750, 535510561410137943. DIBANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107519",
                    "waktu_lapor": "01/02/2023 19:48:42",
                    "waktu_response": "01/02/2023 20:19:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1863,
                    "durasi_recovery_time": 33909480,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adnan umar",
                    "alamat_pelapor": "Blok I No.228",
                    "no_telp_pelapor": "6281344129911",
                    "keterangan_pelapor": "MUTASI_K (G9923020188787:ABE11) - tiap malam mati lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5423020107522",
                    "waktu_lapor": "01/02/2023 19:49:32",
                    "waktu_response": "01/02/2023 20:01:42",
                    "waktu_recovery": "01/02/2023 21:55:19",
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 6817,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Triwedha Adji Mulawan",
                    "alamat_pelapor": "JL PONDOK CIPTA BLOK B No.198 RT.4 RW.8",
                    "no_telp_pelapor": "628992586940",
                    "keterangan_pelapor": "saya baru beli token 200rb, tetapi saya tidak/belum mendapatkan nomor stroom token nya, bukti pembayaran yang di sarankan oleh system sudah berhasil.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107524",
                    "waktu_lapor": "01/02/2023 19:49:54",
                    "waktu_response": "01/02/2023 19:58:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 488,
                    "durasi_recovery_time": 33910783,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sihabudin",
                    "alamat_pelapor": "PP manbaul ulum",
                    "no_telp_pelapor": "6282232832951",
                    "keterangan_pelapor": "MUTASI_K (G9923020188766:ggn) - kWh meter bermasallah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUNCAR"
                },
                {
                    "no_laporan": "K2323020100259",
                    "waktu_lapor": "01/02/2023 19:50:46",
                    "waktu_response": "01/02/2023 19:54:15",
                    "waktu_recovery": "01/02/2023 19:56:08",
                    "durasi_response_time": 209,
                    "durasi_recovery_time": 113,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14297444896",
                    "nama_pelapor": "BPK KHAIRIL FATIHIN",
                    "alamat_pelapor": "JL LANDANG NANGKA NO 0 RT 16/0 DN DASAN BARU DS OTAK RARANGAN KEC WANASABA KAB LOMBOK TIMUR LOKASI  DEKAT MASJID",
                    "no_telp_pelapor": "087862317370",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43,DISPLAY KWH TERTERA GAGAL,Nomor Token :\\n39274995219262226392 ,SISA KWH 27,84 , NO METER 14297444896 , PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107535",
                    "waktu_lapor": "01/02/2023 19:51:40",
                    "waktu_response": "01/02/2023 20:02:43",
                    "waktu_recovery": "01/02/2023 21:28:04",
                    "durasi_response_time": 663,
                    "durasi_recovery_time": 5121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "111970",
                    "nama_pelapor": "BP EDWIN",
                    "alamat_pelapor": "LAPORAN BERULANG TERKAIT K5423013103883. LEBIH TAGIH. ST AK REK JANUARI 2023 = 23233, ST BERDASARKAN ANGKA ACMT\\nJANUARI 2023=  22792. REK (TELAH DILUNASI). RUMAH TIDAK DIHUNI, BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG. HINGGA SAAT INI BELUM ADA TINDAK LANJUT\\n",
                    "no_telp_pelapor": "085697996649",
                    "keterangan_pelapor": "LAPORAN BERULANG TERKAIT K5423013103883. LEBIH TAGIH. ST AK REK JANUARI 2023 = 23233, ST BERDASARKAN ANGKA ACMT\\nJANUARI 2023=  22792. REK (TELAH DILUNASI). RUMAH TIDAK DIHUNI, BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG. HINGGA SAAT INI BELUM ADA TINDAK LANJUT\\n",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020107536",
                    "waktu_lapor": "01/02/2023 19:51:50",
                    "waktu_response": "01/02/2023 19:53:10",
                    "waktu_recovery": "01/02/2023 21:53:46",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 7236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MONICA",
                    "alamat_pelapor": "PERUMAHAN PURI PAMULANG BLOK B4 NO. 2 RT 001/025, PAMULANG BARAT ( DI SEBERANG TAMAN, DI SAMPING PLANG JL BROMO 3)",
                    "no_telp_pelapor": "081219747470",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 32011, ST BERDASARKAN ANGKA ACMT FEB 2023 = 31936. REK (TELAH DILUNASI). (TIDAK DIHUNI, BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, PETUGAS TDK RUTIN DTG)",
                    "media": "Email",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107541",
                    "waktu_lapor": "01/02/2023 19:52:31",
                    "waktu_response": "01/02/2023 20:55:26",
                    "waktu_recovery": "01/02/2023 22:06:56",
                    "durasi_response_time": 3775,
                    "durasi_recovery_time": 4290,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didik Purwanto",
                    "alamat_pelapor": "jln raya Kediri tulungagung",
                    "no_telp_pelapor": "6281330442818",
                    "keterangan_pelapor": "isi token gagal/terblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5423020107542",
                    "waktu_lapor": "01/02/2023 19:52:43",
                    "waktu_response": "01/02/2023 20:15:34",
                    "waktu_recovery": "01/02/2023 20:37:43",
                    "durasi_response_time": 1371,
                    "durasi_recovery_time": 1329,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YAMIN ",
                    "alamat_pelapor": "JL KEBON JERUK 3 NO 1 F RT 02 RW 04 KEL MAPAR KEC TAMANSARI KOTA JAKARTA BARAT ACUAN : TUNAS 2000 / BMW ",
                    "no_telp_pelapor": "0216254425",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 01/02/23 TERKAIT K5423020104591 DATANG  2 ORANG PETUGAS MELAKUKAN PENGECEKAN KE LOKASI DAN DIINFORMASIKAN PENANGANAN TSB DIKENAKAN BIAYA (TIDAK DIBERIKAN). PELANGGAN TIDAK MENERIMA ATAS HAL TSB (PETUGAS YANG MEMINTA UANG KEPADA PELANGGAN) DAN MEMINTA AGAR 2 PETUGAS DATANG KEMBALI UNTUK MEMINTA MAAF KEPADA PELANGGAN. JIKA TIDAK SEGERA, YBS BERNIAT UNTUK MEMUTAR CCTV DAN MEMVIRALKAN KE SOSMED. ID PEL 542100106102",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020107543",
                    "waktu_lapor": "01/02/2023 19:52:38",
                    "waktu_response": "01/02/2023 20:56:05",
                    "waktu_recovery": "01/02/2023 21:00:05",
                    "durasi_response_time": 3807,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100380664",
                    "nama_pelapor": "IBU YANI ",
                    "alamat_pelapor": "JL- KK BUMI CBR PERMAI BLOK F4 NO.  7 RT 1/RW6 KEL CIBARUSAH JAYA KEC CIBARUSAH KAB BEKASI> SEBRANG MASJID ANUR ",
                    "no_telp_pelapor": "085775735748",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN DENGAN NOMOR ID METER 01100380664 TIDAK DAPAT MELAUKAN PEMBELIAN TOKEN DAN TERTERA BLOCKING TOKEN. PADA AP2T TERDAPAT BLOCKING TOKEN DENGAN STATUS ANGSURAN. MOHON PELANGGAN DAPAT DIINFORMASIKAN PERIHAL TERSEBUT. TERKAIT K5223020101379",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107544",
                    "waktu_lapor": "01/02/2023 19:52:39",
                    "waktu_response": "01/02/2023 20:20:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1666,
                    "durasi_recovery_time": 33909440,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "abank ihen",
                    "alamat_pelapor": "DS RASABAU KEC.HUU No. -",
                    "no_telp_pelapor": "6283119942984",
                    "keterangan_pelapor": "MUTASI_K (G9923020188788:gagal token) - tidak dapat mengisi pulsa, mepebihi batas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DOMPU"
                },
                {
                    "no_laporan": "K5423020107548",
                    "waktu_lapor": "01/02/2023 19:52:55",
                    "waktu_response": "01/02/2023 19:53:16",
                    "waktu_recovery": "01/02/2023 19:54:41",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUARWAN",
                    "alamat_pelapor": "JL LINK CIKUASA RT 002/01 No.",
                    "no_telp_pelapor": "6285893452191",
                    "keterangan_pelapor": "KABEL LISTRIK MENUJU RUMAH SAYA DIJALARI TANAMAN RAMBAT, MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107549",
                    "waktu_lapor": "01/02/2023 19:53:06",
                    "waktu_response": "01/02/2023 19:54:15",
                    "waktu_recovery": "01/02/2023 21:17:07",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 4972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI",
                    "alamat_pelapor": "KP BULU  RT-6 / RW-10 KEL SETIA MEKAR KEC TAMBUN SELATAN KAB BEKASI // KONTRAKAN BP IKHSAN ",
                    "no_telp_pelapor": "0214701010",
                    "keterangan_pelapor": "MOHON UNTUK TINDAK LANJUTI UNTUK PEMBELIAN TOKEN GAGAL DIKARENAKAN BLOCKING PEMBELIAN PADA DATA AP2T TERDAPAT BEBERAPA TUNGGAKAN PADA ID PEL 537516810909 DENGAN BEBERAPA NO REG YANG BELUM DILAKUKAN PEMBAYARAN, MOHON DIBANTU KONFIRMASI TERKAIT DETAIL TAGIHAN SUSULAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020107556",
                    "waktu_lapor": "01/02/2023 19:54:11",
                    "waktu_response": "01/02/2023 19:59:55",
                    "waktu_recovery": "01/02/2023 20:14:34",
                    "durasi_response_time": 344,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Slamet supriyanto",
                    "alamat_pelapor": "DN KALIANYAR No. RT.2 RW.5 SIDODADI",
                    "no_telp_pelapor": "6289601321074",
                    "keterangan_pelapor": "Gagal terus memasuk kan nomer token listrik.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5423020107557",
                    "waktu_lapor": "01/02/2023 19:54:21",
                    "waktu_response": "01/02/2023 20:10:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 950,
                    "durasi_recovery_time": 33910054,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mas suryo",
                    "alamat_pelapor": "JL KAND MOROSENENG RT.00 RW.00 KLAKAHREJO",
                    "no_telp_pelapor": "6287883121778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188779:cek Yantek) - meter PJU terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020107559",
                    "waktu_lapor": "01/02/2023 19:54:32",
                    "waktu_response": "01/02/2023 20:16:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1346,
                    "durasi_recovery_time": 33909647,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mitra pln",
                    "alamat_pelapor": "DN MEKAR SARI No.",
                    "no_telp_pelapor": "6285936606285",
                    "keterangan_pelapor": "MUTASI_K (G9923020188784:periksa) - kwh priksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107560",
                    "waktu_lapor": "01/02/2023 19:54:35",
                    "waktu_response": "01/02/2023 20:10:13",
                    "waktu_recovery": "01/02/2023 20:11:50",
                    "durasi_response_time": 938,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000004833008",
                    "nama_pelapor": "IBU LENDA ",
                    "alamat_pelapor": "PR MARGAASIH JL KOI I BLOK A5 NO 7 RT 2 RW 21 KEL MARGAASIH KEC MARGAASIH KAB BANDUNG \\nACUAN LOKASI POLSEK MARGAASIH ",
                    "no_telp_pelapor": "088220560509",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN DENGAN NO METER 32117360282 MEMILIKI ANGSURAN TS P2TL NAMUN SEBELUMNYA PELANGGAN TIDAK MENERIMA SURAT PEMBERITAHUAN. PELANGGAN BERKEBERATAN MELAKUKAN PEMBAYARAN ATAS TS TSB DAN MENGINGINKAN AGAR BLOCKING PEMBELIAN TOKEN DAPAT DIBUKA PELANGGAN BERSEDIA DATANG KE UNIT AREA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020107561",
                    "waktu_lapor": "01/02/2023 19:54:35",
                    "waktu_response": "01/02/2023 20:01:23",
                    "waktu_recovery": "01/02/2023 20:14:57",
                    "durasi_response_time": 408,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eko Okta Ardhita",
                    "alamat_pelapor": "DK KEL.NGADE No.0 RT.6 RW.3 TERNATE",
                    "no_telp_pelapor": "6281336669194",
                    "keterangan_pelapor": "kwh meter pra bayar tidak dapat diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107562",
                    "waktu_lapor": "01/02/2023 19:54:37",
                    "waktu_response": "01/02/2023 20:36:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2509,
                    "durasi_recovery_time": 33908479,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ishaq",
                    "alamat_pelapor": "DN NGEMPLAK No. RT.1 RW.8 PODOROTO",
                    "no_telp_pelapor": "6283115128259",
                    "keterangan_pelapor": "MUTASI_K (G9923020188799:gangguan) - kWh meter tidak mau di Isi/tidak bisa dan mau habis karena keluar tulisan PERIKSA.mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOAGUNG"
                },
                {
                    "no_laporan": "K5423020107563",
                    "waktu_lapor": "01/02/2023 19:54:54",
                    "waktu_response": "01/02/2023 21:06:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4312,
                    "durasi_recovery_time": 33906659,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL MUHAMMAD HATTA RT 3 RW 3 NO-  KEL SEMBUNG KEC TULUNGAGUNG KAB TULUNGAGUNG : DEPAN PUSKESMAS SEMBUNG ",
                    "no_telp_pelapor": "08115832573",
                    "keterangan_pelapor": "MUTASI_K (G9923020188843:gangguan) - MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP DIKARENAKAN DI GESER KEDALAM PEMOHON MENGAKU SEBAGAI PEMILIK. SESUAI INFO PELANGGAN SUDAH DATANG KE APL SETEMPAT (PERSYARATAN SUDAH DIBERIKAN) DAN DIINFORMASIKAN AKAN DATANG KELOKASI TGL 30/01/23 TERKAIT K5423012604650",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5423020107571",
                    "waktu_lapor": "01/02/2023 19:56:17",
                    "waktu_response": "01/02/2023 20:10:21",
                    "waktu_recovery": "01/02/2023 20:33:08",
                    "durasi_response_time": 844,
                    "durasi_recovery_time": 1367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andreas Santoso",
                    "alamat_pelapor": "PR INTER VILLA B6 No.024 RT. RW. CITRALAND",
                    "no_telp_pelapor": "6287880578977",
                    "keterangan_pelapor": "Kwh meter muncul tulisan PERIKSA, mohon minta kode resetnya, karena saya mau isi token listrik. Terima kasih. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020107572",
                    "waktu_lapor": "01/02/2023 19:56:26",
                    "waktu_response": "01/02/2023 20:02:55",
                    "waktu_recovery": "01/02/2023 20:03:46",
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 51,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RULLY TEGUH",
                    "alamat_pelapor": "JL LAPANGAN GOLF No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282163016888",
                    "keterangan_pelapor": "sehubungan dengan no. 1290630000600, saya ada memesan untuk pemasangan semantara di jl jamin Ginting sebelum SPBU pancur batu.. kira kira kapan ya bisa di pasang dan digunakan. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020107573",
                    "waktu_lapor": "01/02/2023 19:56:33",
                    "waktu_response": "01/02/2023 20:10:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 811,
                    "durasi_recovery_time": 33910061,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anisah Pinasthika",
                    "alamat_pelapor": "PR DE NIRWANA GARDEN No.0 RT.0 RW.0 BEBEDAHAND",
                    "no_telp_pelapor": "6285742715958",
                    "keterangan_pelapor": "MUTASI_K (G9923020188780:ytk) - tanggal 31 januari 2023 malam hari tiba2 listrik rumah saya ngejepret mati nyala terus hingga 3x mungkin ada. tanggal 1 februari 2023 pukul 18.25 an, liatrik rumah saya jepret lagi mati nyala terus 3x lebih mungkin ada. mohon untuk segera ditindaklanjut dan diperbaiki, terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107575",
                    "waktu_lapor": "01/02/2023 19:57:10",
                    "waktu_response": "01/02/2023 20:39:57",
                    "waktu_recovery": "01/02/2023 21:03:16",
                    "durasi_response_time": 2567,
                    "durasi_recovery_time": 1399,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000812110245138",
                    "nama_pelapor": "IBU KIKI",
                    "alamat_pelapor": "KK SUKARAYA INDAH JL BINTARA 2 BLOK D16 NO 14 RT 2 RW 7 KEL SUKARAYA KEC KARANG BAHAGIA KAB BEKASI - JAWA BARAT. DEKAT WARUNG 1",
                    "no_telp_pelapor": "081399075927",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 22 = 24239 , APP TGL 01/02/2023 = 23590 REKENING TELAH DILUNASI. RUMAH BERPAGAR, TIDAK TERKUNCI. PETUGAS CATER JARANG DATANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107576",
                    "waktu_lapor": "01/02/2023 19:57:26",
                    "waktu_response": "01/02/2023 20:00:50",
                    "waktu_recovery": "01/02/2023 20:28:36",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 1666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABI",
                    "alamat_pelapor": "PR BINTANG METROPOLITAN BLOK C1 NO 67 RT 3 RW 13 JL MAS3 KEL PERWIRA KEC BEKASI UTARA KOTA BEKASI ACUAN : SUMARECON MALL BEKASI",
                    "no_telp_pelapor": "02188886294",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 612 KWH. (PTL TDK PADAM)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107579",
                    "waktu_lapor": "01/02/2023 19:57:28",
                    "waktu_response": "01/02/2023 20:01:01",
                    "waktu_recovery": "01/02/2023 20:14:52",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rasina Rizal",
                    "alamat_pelapor": "DK KEL.SASA No.0 RT.0 RW.0 TERNATE",
                    "no_telp_pelapor": "6282197707200",
                    "keterangan_pelapor": "Kenapa token yang saya beli melalui living mandiri tidak bisa di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107584",
                    "waktu_lapor": "01/02/2023 19:58:27",
                    "waktu_response": "01/02/2023 21:04:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3969,
                    "durasi_recovery_time": 33906789,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "harri gunawan",
                    "alamat_pelapor": "JL PRT MASIGI KOMP GRIYA MASIGI No.B25 AMBAWANG",
                    "no_telp_pelapor": "6289612845680",
                    "keterangan_pelapor": "MUTASI_K (G9923020188823:cek jaringan ) - listrik tidak padam, hanya saja daya nya \\nseperti naik turun (redup) terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020107586",
                    "waktu_lapor": "01/02/2023 19:58:47",
                    "waktu_response": "01/02/2023 20:19:48",
                    "waktu_recovery": "01/02/2023 22:00:27",
                    "durasi_response_time": 1261,
                    "durasi_recovery_time": 6039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRFIN",
                    "alamat_pelapor": "JL KARYAWAN 2 NO 89 RT 2 RW 5 KEL KARANG MULYA KEC KARANG TENGAH KOTA TANGERANG. DEKAT TOKO ALIF ",
                    "no_telp_pelapor": "081211176507",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH TDK MENGETAHUI (PTL NYALA). MELAPOR KEMBALI CC.54.NUSA 20.06 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020107589",
                    "waktu_lapor": "01/02/2023 19:59:01",
                    "waktu_response": "01/02/2023 19:59:20",
                    "waktu_recovery": "01/02/2023 20:00:02",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IMADUDDIN SHIDIQ",
                    "alamat_pelapor": "JL LINK. SIMPANG TIGA RT.04 RW.02 No.",
                    "no_telp_pelapor": "6281906146267",
                    "keterangan_pelapor": "Tegangan di rumah saya drop, lampu redup dan peralatan elektronik tidak berfungsi dengan baik. Mohon bantuan pengecekan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107591",
                    "waktu_lapor": "01/02/2023 19:59:20",
                    "waktu_response": "01/02/2023 20:13:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 851,
                    "durasi_recovery_time": 33909854,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pambakal Rasyid Haur Kuning",
                    "alamat_pelapor": "DS HAUR KUNING No. RT.1 RW.1",
                    "no_telp_pelapor": "6285295182533",
                    "keterangan_pelapor": "MUTASI_K (G9923020188789:pekerjaan tehnik ) - kabel SR yg dari tiang listrik k rumah longgar..bila ada angin bisa padam,kena ba nyala pulng..rumh yg b masalah itu 2 buah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K5423020107594",
                    "waktu_lapor": "01/02/2023 19:59:44",
                    "waktu_response": "01/02/2023 20:42:44",
                    "waktu_recovery": "02/02/2023 01:12:51",
                    "durasi_response_time": 2580,
                    "durasi_recovery_time": 16207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ika winarningrum",
                    "alamat_pelapor": "Sidodadi mlese gantiwarno Klaten Jawa tengah ",
                    "no_telp_pelapor": "6285642157033",
                    "keterangan_pelapor": "tagihan listrik saya melonjak mohon informasi rincian penggunaan listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020107598",
                    "waktu_lapor": "01/02/2023 20:00:09",
                    "waktu_response": "01/02/2023 20:01:22",
                    "waktu_recovery": "01/02/2023 20:10:16",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Triono",
                    "alamat_pelapor": "Jl. Melati Raya No.92 Rt.003 Rw.01",
                    "no_telp_pelapor": "6281227023106",
                    "keterangan_pelapor": "Tagihan di bulan januari hanya Rp 165.404,di bulan Februari Rp 80.383,sepertinya kwh meter tidak bekerja",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107599",
                    "waktu_lapor": "01/02/2023 20:00:22",
                    "waktu_response": "01/02/2023 20:56:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3379,
                    "durasi_recovery_time": 33907264,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "gamit....",
                    "alamat_pelapor": "GG KARANG INDAH 3 No.0 RT.16 RW.5",
                    "no_telp_pelapor": "6283174197378",
                    "keterangan_pelapor": "MUTASI_K (G9923020188821:mohon bantuan pengecekan ) - ncb d kwh meter kayaknya rusak/macet tolong bantu ¿¿¿¿¿¿ rumah kami gelap ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020107603",
                    "waktu_lapor": "01/02/2023 20:00:57",
                    "waktu_response": "01/02/2023 21:07:32",
                    "waktu_recovery": "01/02/2023 21:29:36",
                    "durasi_response_time": 3995,
                    "durasi_recovery_time": 1324,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alex",
                    "alamat_pelapor": "JL SERPONG RAYA KM.19 WR MANGGA",
                    "no_telp_pelapor": "6287830101203",
                    "keterangan_pelapor": "selamat siang tolong di bantu untuk pemasangan secepatnya karna di lokasi sudah butuh listrik dan biaya penyambungan dengan nomer registrasi 5662011237170 sudah di bayarkan. untuk status permohonan sudah pelaksanaan penyambungan tapi belom ada kejelasan untuk pemasangan. mohon tindakannya secepatnya terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107604",
                    "waktu_lapor": "01/02/2023 20:01:23",
                    "waktu_response": "01/02/2023 20:22:19",
                    "waktu_recovery": "01/02/2023 23:31:30",
                    "durasi_response_time": 1256,
                    "durasi_recovery_time": 11351,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11037495",
                    "nama_pelapor": "BP DIDING",
                    "alamat_pelapor": "JL. HARVARD 1 NO 30 RT.002 RW. 005 KEL SULAIMAN KEC MARGAHAYU KAB BANDUNG",
                    "no_telp_pelapor": "081214717000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. PTL (TIDAK PADAM) SISA 40.00 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020107607",
                    "waktu_lapor": "01/02/2023 20:01:36",
                    "waktu_response": "01/02/2023 21:30:48",
                    "waktu_recovery": "01/02/2023 23:03:27",
                    "durasi_response_time": 5352,
                    "durasi_recovery_time": 5559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002852383",
                    "nama_pelapor": "BP WAHID ",
                    "alamat_pelapor": "JL KEPARAKAN KIDUL MG 1/1243 RT 57/13  KEL KEPARAKAN KEC MERGANGSAN KOTA JOGYA DIY",
                    "no_telp_pelapor": "08123413911",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107608",
                    "waktu_lapor": "01/02/2023 20:01:36",
                    "waktu_response": "01/02/2023 20:04:39",
                    "waktu_recovery": "01/02/2023 20:11:01",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nikki",
                    "alamat_pelapor": "DS SELOTONG No.",
                    "no_telp_pelapor": "6282142746348",
                    "keterangan_pelapor": "token selalu gagal ketika di masukan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP STABAT"
                },
                {
                    "no_laporan": "K5423020107610",
                    "waktu_lapor": "01/02/2023 20:01:42",
                    "waktu_response": "01/02/2023 20:36:43",
                    "waktu_recovery": "01/02/2023 22:12:58",
                    "durasi_response_time": 2101,
                    "durasi_recovery_time": 5775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eneng Yunengsih",
                    "alamat_pelapor": "kp.cibogo rt 001/003",
                    "no_telp_pelapor": "6285780191493",
                    "keterangan_pelapor": "isi token selalu gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107613",
                    "waktu_lapor": "01/02/2023 20:01:49",
                    "waktu_response": "01/02/2023 20:03:40",
                    "waktu_recovery": "01/02/2023 21:02:58",
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 3558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arman Fadli",
                    "alamat_pelapor": "KK GRY ALAM STS Y15 No.12 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6287770514151",
                    "keterangan_pelapor": "Tidak bisa memasukkan pulsa token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107620",
                    "waktu_lapor": "01/02/2023 20:02:56",
                    "waktu_response": "01/02/2023 20:24:51",
                    "waktu_recovery": "01/02/2023 20:54:29",
                    "durasi_response_time": 1315,
                    "durasi_recovery_time": 1778,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H.MUCHTAROM",
                    "alamat_pelapor": "JL ARIF RAHMAN HAKIM No.03 RT.1 RW.1 CEKOK",
                    "no_telp_pelapor": "6281335459890",
                    "keterangan_pelapor": "isi token tidak bisa keterangan di blokir PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020107621",
                    "waktu_lapor": "01/02/2023 20:03:09",
                    "waktu_response": "01/02/2023 20:36:30",
                    "waktu_recovery": "01/02/2023 22:52:21",
                    "durasi_response_time": 2001,
                    "durasi_recovery_time": 8151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL KP NAGROG NO- RT 03/01 DS BOJONG LOA KEC CISOKA KAB TANGERANG (DEKAT JEMBATAN DS BOJONG LOA)",
                    "no_telp_pelapor": "081281198312",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/2023 PELANGGAN DENGAN NO METER 14032634157 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST). SISA 65.7 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107622",
                    "waktu_lapor": "01/02/2023 20:03:22",
                    "waktu_response": "01/02/2023 20:04:20",
                    "waktu_recovery": "01/02/2023 20:18:35",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 855,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "princess uchul",
                    "alamat_pelapor": "KK GRIYA MUKTI E No.0 RT.000 RW.00 CIWARENG",
                    "no_telp_pelapor": "6281909308112",
                    "keterangan_pelapor": "kenapa tagihan listrik melonjak naik hampir 50 % dimulai bulan Januari 2023 dari sebelumnya hanya sekitar 300 ribu per bulan menjadi 600 ribu per bulan ? saya lampirkan data pembayaran listrik untuk pengecekan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107626",
                    "waktu_lapor": "01/02/2023 20:03:31",
                    "waktu_response": "01/02/2023 20:15:53",
                    "waktu_recovery": "01/02/2023 21:04:49",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 2936,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Yunita Sari",
                    "alamat_pelapor": "KP RAWA ROKO No.0 RT.005 RW.03 RAWALUMBU",
                    "no_telp_pelapor": "6281297595045",
                    "keterangan_pelapor": "Saat meteran listrik dimatikan, didalam rumah masih terdapat arus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107630",
                    "waktu_lapor": "01/02/2023 20:04:23",
                    "waktu_response": "01/02/2023 20:40:17",
                    "waktu_recovery": "01/02/2023 21:13:46",
                    "durasi_response_time": 2154,
                    "durasi_recovery_time": 2009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022281118",
                    "nama_pelapor": "BP ABDUL LATIP",
                    "alamat_pelapor": "JL. SINGA 2 NO 33 RT 5 RW 09 CIKARANG PUSAT KL JAYA MUKTI KC CIKARANG PUSAT KAB BEKASI | DEKAT DENGAN WTC ",
                    "no_telp_pelapor": "081119008933",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PENANGANAN, PELANGGAN DENGAN NO METER 14456263749 TIDAK DAPAT MELAKUKAN PEMBELIAN STROOM TOKEN DENGAN DATA PADA AP2T TERTERA KWH METER TERBANG - SISA KWH 75.36 PTL NYALA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107633",
                    "waktu_lapor": "01/02/2023 20:04:21",
                    "waktu_response": "01/02/2023 20:05:12",
                    "waktu_recovery": "01/02/2023 20:07:07",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamba Allah",
                    "alamat_pelapor": "JL RAYA BLEGA No.0 BLEGA",
                    "no_telp_pelapor": "6285752364",
                    "keterangan_pelapor": "gagal token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107635",
                    "waktu_lapor": "01/02/2023 20:04:44",
                    "waktu_response": "01/02/2023 20:06:39",
                    "waktu_recovery": "01/02/2023 21:09:19",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 3760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "erwanto apit",
                    "alamat_pelapor": "PR BALIASE BUMI MULYA BLOK B NO 3 No.00 RT.0 RW.0 BALIASE",
                    "no_telp_pelapor": "6285241310006",
                    "keterangan_pelapor": "tidak bisa masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107646",
                    "waktu_lapor": "01/02/2023 20:06:13",
                    "waktu_response": "01/02/2023 20:09:19",
                    "waktu_recovery": "02/02/2023 10:33:27",
                    "durasi_response_time": 186,
                    "durasi_recovery_time": 51848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya Iman Taufick",
                    "alamat_pelapor": "Perumahan Wahana Pengatigan Indah 2, Blok C1 no 4",
                    "no_telp_pelapor": "6285333230684",
                    "keterangan_pelapor": "Input token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020107647",
                    "waktu_lapor": "01/02/2023 20:06:43",
                    "waktu_response": "01/02/2023 20:15:06",
                    "waktu_recovery": "01/02/2023 20:20:26",
                    "durasi_response_time": 503,
                    "durasi_recovery_time": 320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri wahyuni",
                    "alamat_pelapor": "DN PENGANGSING RT. RW. JEROWARU",
                    "no_telp_pelapor": "6281977209657",
                    "keterangan_pelapor": "bilang gagal klk di masukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107650",
                    "waktu_lapor": "01/02/2023 20:07:10",
                    "waktu_response": "01/02/2023 21:10:48",
                    "waktu_recovery": "01/02/2023 21:29:46",
                    "durasi_response_time": 3818,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ramses MM",
                    "alamat_pelapor": "JL CLUSTER ONYX V NO.58 No. RT.6 RW.8",
                    "no_telp_pelapor": "6281289928991",
                    "keterangan_pelapor": "Pemasangan Penambahan daya tidak ditindak lanjuti, saya sudah WA petugas tapi tidak ada jawaban.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100873",
                    "waktu_lapor": "01/02/2023 20:08:58",
                    "waktu_response": "01/02/2023 21:12:06",
                    "waktu_recovery": "01/02/2023 22:46:35",
                    "durasi_response_time": 3788,
                    "durasi_recovery_time": 5669,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LUTFIAH ",
                    "alamat_pelapor": "PR PURI SENTOSA JL - BLOK B NO 5 RT 1/7 KEL KADEMANGAN KEC SETU KOTA TANGSEL / SEBELAH GO LAUNDRY",
                    "no_telp_pelapor": "6285694415658",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 26.00 PTL MENYALA // LAPOR ULANG CC.54.RIVAL 20:59",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107656",
                    "waktu_lapor": "01/02/2023 20:09:29",
                    "waktu_response": "01/02/2023 20:36:06",
                    "waktu_recovery": "01/02/2023 20:38:31",
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR",
                    "alamat_pelapor": "JL BRIGJEND KATANSO GG PELITA II NO 108B, KP. BARU, MEDAN MAIMOON, MEDAN\\nRUMAH DENGAN DINDING KERAMIK HIJAU DAN ADA GARASI TERBUKA",
                    "no_telp_pelapor": "081935187247 ",
                    "keterangan_pelapor": "LEBIH TAGIH REK FEBRUARI 2023 STAND AKHIR 70167 STAND AWAL 70131 . STAND APP TGL 26/01/2023 70097. REKENING BULAN FEBRUARI 2023  SUDAH DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107659",
                    "waktu_lapor": "01/02/2023 20:09:39",
                    "waktu_response": "01/02/2023 21:13:10",
                    "waktu_recovery": "01/02/2023 22:54:30",
                    "durasi_response_time": 3811,
                    "durasi_recovery_time": 6080,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR DASANA INDAH     RT-7 / RW-16  BLOK SS1 NO 2 KEL BJONG NANGKA KEC KELAPA II KOTA TENGGERANG ACUAN DEKAT MESJID AL-BAROKAH",
                    "no_telp_pelapor": "082124597265",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA - KWH (PTL HAMPIR PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107662",
                    "waktu_lapor": "01/02/2023 20:10:06",
                    "waktu_response": "01/02/2023 20:22:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 768,
                    "durasi_recovery_time": 33909291,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ketut Karyana",
                    "alamat_pelapor": "BR ANTUGAN No.0 RT.0 RW.0 ANTUGAN",
                    "no_telp_pelapor": "6281239154390",
                    "keterangan_pelapor": "MUTASI_K (G9923020188790:tolong di bantu terima kasih ) - tidak bisa memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020107663",
                    "waktu_lapor": "01/02/2023 20:10:26",
                    "waktu_response": "01/02/2023 20:47:48",
                    "waktu_recovery": "01/02/2023 21:55:59",
                    "durasi_response_time": 2242,
                    "durasi_recovery_time": 4091,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021221081",
                    "nama_pelapor": "BP NGADI",
                    "alamat_pelapor": "KP CIKETING RT 003/03 NO 104 KEL SUMUR BATU KEC BANTARGEBANG KOTA BEKASI. DEKAT STADON SUMUR BATU",
                    "no_telp_pelapor": "081282801937",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN DENGAN NO METER 14021221081. TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST) SISA - KWH. (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5223020101751",
                    "waktu_lapor": "01/02/2023 20:10:41",
                    "waktu_response": "01/02/2023 20:15:25",
                    "waktu_recovery": "01/02/2023 20:26:52",
                    "durasi_response_time": 284,
                    "durasi_recovery_time": 687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK SYAMSUL,",
                    "alamat_pelapor": " ALAMAT PONDOK ASRI 1 BLOK B7 NO. 23 KEL. BAKUNG KEC. BIRINGKANAYA MAKASSAR",
                    "no_telp_pelapor": "081342060833",
                    "keterangan_pelapor": "SISA KWH 26.57 . PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43",
                    "media": "Email",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107667",
                    "waktu_lapor": "01/02/2023 20:10:43",
                    "waktu_response": "01/02/2023 20:26:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 941,
                    "durasi_recovery_time": 33909081,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hardiyanti",
                    "alamat_pelapor": "batangrappe",
                    "no_telp_pelapor": "6282291944994",
                    "keterangan_pelapor": "MUTASI_K (G9923020188803:emergensi) - kabel telanjang, menyebabkan percikan api",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTIROTASI"
                },
                {
                    "no_laporan": "K5423020107669",
                    "waktu_lapor": "01/02/2023 20:10:51",
                    "waktu_response": "01/02/2023 20:22:02",
                    "waktu_recovery": "01/02/2023 20:41:11",
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 1149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARTHA",
                    "alamat_pelapor": "JL BINTARA JAYA  8 KP SETU RT 1 RW 1 PR BINTARA JAYA VILLAGE II BLOK C NO 9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI , LOKASI : DKT PINTU TOL PONDOK KELAPA",
                    "no_telp_pelapor": "08111756791",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 12.83 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107676",
                    "waktu_lapor": "01/02/2023 20:12:03",
                    "waktu_response": "01/02/2023 20:36:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1443,
                    "durasi_recovery_time": 33908499,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zoya Fatimah",
                    "alamat_pelapor": "KP SEGLOG DS. PS. BOLANG No.0 RT.1 RW.1 TIGARAKSA",
                    "no_telp_pelapor": "6282340857107",
                    "keterangan_pelapor": "MUTASI_K (G9923020188887:periksa) - meteran terblokir karena salah memasukkan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107679",
                    "waktu_lapor": "01/02/2023 20:12:33",
                    "waktu_response": "01/02/2023 20:22:44",
                    "waktu_recovery": "01/02/2023 22:09:17",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 6393,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DOP CIPINANG",
                    "alamat_pelapor": "JL KENDAL No.24 RT.10 RW.6 MENTENG",
                    "no_telp_pelapor": "6289529552383",
                    "keterangan_pelapor": "Kabel PLN diputus oleh pihak PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020107682",
                    "waktu_lapor": "01/02/2023 20:12:41",
                    "waktu_response": "01/02/2023 21:22:58",
                    "waktu_recovery": "02/02/2023 06:12:15",
                    "durasi_response_time": 4217,
                    "durasi_recovery_time": 31757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2218356",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "DN CANDI REJO RT 2 RW 32 NO - KEL TEGAL TIRTO KEC BERBAH KAB SLEMAN DIY \\nACUAN LOKASI DKT TOWER ",
                    "no_telp_pelapor": "085201382639",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 SERTA BK TELAH DILUNASI. APP DISEGEL. MOHON PTL DAPAT DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020107683",
                    "waktu_lapor": "01/02/2023 20:12:54",
                    "waktu_response": "01/02/2023 20:16:14",
                    "waktu_recovery": "01/02/2023 20:27:01",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 647,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "perum perumnas",
                    "alamat_pelapor": "BTP blok AE no. 642F",
                    "no_telp_pelapor": "6281342655013",
                    "keterangan_pelapor": "pengisian token Gagal terus di meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107684",
                    "waktu_lapor": "01/02/2023 20:13:01",
                    "waktu_response": "01/02/2023 20:23:12",
                    "waktu_recovery": "02/02/2023 06:06:49",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 35017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arie Sucahyo",
                    "alamat_pelapor": "PR SUMBER TAMAN INDAH No. 6 RT.005 RW.07 WONOASIH",
                    "no_telp_pelapor": "6285735055442",
                    "keterangan_pelapor": "Tagihan saya kok tinggi di bulan ini? padahal rumah saya kosong sejak bulan Desember.tapi tagihan saya malah lebih tinggi dari bulan sebelumnya.apakah tidak di cek kWH meter di rumah saya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5523020100871",
                    "waktu_lapor": "01/02/2023 20:13:26",
                    "waktu_response": "01/02/2023 21:14:13",
                    "waktu_recovery": "01/02/2023 22:52:46",
                    "durasi_response_time": 3647,
                    "durasi_recovery_time": 5913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ARUM",
                    "alamat_pelapor": "JL KH WAHID HASIM PR BUANA GARDENIA CLUSTER AMARILIS  BLOK E7 NO 1 RT 4/14 KEL PINANG KEC PINANG KOTA TANGERANG SELATAN  PROV BANTEN LOKASI:DEPAN POS SECURITY",
                    "no_telp_pelapor": "08598550306",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 53.54 NO TOKEN : 5092 4215 0901 8764 2257\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107688",
                    "waktu_lapor": "01/02/2023 20:13:51",
                    "waktu_response": "01/02/2023 20:46:23",
                    "waktu_recovery": "01/02/2023 20:49:43",
                    "durasi_response_time": 1952,
                    "durasi_recovery_time": 200,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wanto ismardi",
                    "alamat_pelapor": "XX DLM KOTO TAEH BARUH No.0 RT. RW.",
                    "no_telp_pelapor": "6281363523242",
                    "keterangan_pelapor": "lampu padam,bunyi di MCB meteran,tidak bisa di hidupkan lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LIMA PULUH KOTA"
                },
                {
                    "no_laporan": "K5423020107689",
                    "waktu_lapor": "01/02/2023 20:13:54",
                    "waktu_response": "01/02/2023 20:20:21",
                    "waktu_recovery": "01/02/2023 21:00:04",
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 2383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Helyani Pratiwi",
                    "alamat_pelapor": "PR OASE RECIDENCE No.0 RT.0 RW.0 GRENDENG",
                    "no_telp_pelapor": "6281322555868",
                    "keterangan_pelapor": "Keluhan tentang pngajuan pemindahan SR belum ada tindak lanjut sudah sekitar 1 bulan sejak diajukan ke ULP Purwokerto Kota",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020107692",
                    "waktu_lapor": "01/02/2023 20:14:27",
                    "waktu_response": "01/02/2023 20:26:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 717,
                    "durasi_recovery_time": 33909081,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "syamsul arief",
                    "alamat_pelapor": "PR GRAHA AQUILA LAND A2 No.16 RT.3 RW.5 CIDOKOM",
                    "no_telp_pelapor": "6287863790811",
                    "keterangan_pelapor": "MUTASI_K (G9923020188883:perlu diarahkan petugas teknik) - Isi Token ada tulisan usang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020107699",
                    "waktu_lapor": "01/02/2023 20:15:21",
                    "waktu_response": "01/02/2023 20:58:53",
                    "waktu_recovery": "01/02/2023 22:44:11",
                    "durasi_response_time": 2612,
                    "durasi_recovery_time": 6318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ima dhamayanti",
                    "alamat_pelapor": "Jl. Terusan Wijaya Kusuma No.12",
                    "no_telp_pelapor": "6285100141007",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan angka meteran..pelaporan catat meter saya masukkan angka 93448 (pemakaian 305kwh) tapi di tagihan tertera pemakaian saya di angka 93563(pemakaian 420kwh).. perhari ini 1 feb 2023 meteran saya msh di angka 93513",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALANG KOTA"
                },
                {
                    "no_laporan": "K5423020107701",
                    "waktu_lapor": "01/02/2023 20:15:47",
                    "waktu_response": "01/02/2023 20:27:27",
                    "waktu_recovery": "01/02/2023 21:11:31",
                    "durasi_response_time": 700,
                    "durasi_recovery_time": 2644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Septian Laksono",
                    "alamat_pelapor": "DN KRAJAN LOR No. RT.2 RW.1 BALUNG",
                    "no_telp_pelapor": "6282141498858",
                    "keterangan_pelapor": "Meteran tidak normal, sudah ada petugas pakai mobil yg ke rumah untuk cek. meteran belum diganti sampai hari ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5323020100877",
                    "waktu_lapor": "01/02/2023 20:16:06",
                    "waktu_response": "01/02/2023 20:59:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2606,
                    "durasi_recovery_time": 33907093,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIKI ",
                    "alamat_pelapor": "JL CIPEDES NO 45 RT 01 RW 02 KEL SUKARASA KEC SUKASARI KOTA BANDUNG - DKT MASJID NURUL BAYYAN ",
                    "no_telp_pelapor": "081222234135",
                    "keterangan_pelapor": "MUTASI_K (G9923020188818:kct) - 33810428259020307921 TOKEN GAGAL DIMASUKKAN - SISA 65.84 KWH - UPDT VKRN 43 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020107704",
                    "waktu_lapor": "01/02/2023 20:16:26",
                    "waktu_response": "01/02/2023 20:19:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 188,
                    "durasi_recovery_time": 33909491,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti sulastri",
                    "alamat_pelapor": "Mauk Lio RT.006/02",
                    "no_telp_pelapor": "62895636197540",
                    "keterangan_pelapor": "MUTASI_K (G9923020188807:gangguan) - setelah tambah daya pas di isi token tiba\\\" mati Kya turun andel",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107705",
                    "waktu_lapor": "01/02/2023 20:16:27",
                    "waktu_response": "01/02/2023 20:24:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 33909210,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti meimunah",
                    "alamat_pelapor": "Jl. Cipinang Muara 3 No.46",
                    "no_telp_pelapor": "6289525026229",
                    "keterangan_pelapor": "MUTASI_K (G9923020188796:mpb ada bunyi) - tiba_tiba mati seperti bunyi ledakan..\\nmohon secepatnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107706",
                    "waktu_lapor": "01/02/2023 20:16:29",
                    "waktu_response": "01/02/2023 20:30:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 824,
                    "durasi_recovery_time": 33908852,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "andriyan tirta saputra",
                    "alamat_pelapor": "KP KAREHKEL No.0 RT.000 RW.00 KAREHKEL",
                    "no_telp_pelapor": "6289681884400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188795:gangguan jaringan) - sering terjadi padam listrik didaerah saya.\\ninfo dari petugas beban listrik terlalu besar sehingga sikring di gardu sering putus/ rusak dan solusi harus tarik kabel sekitar 100 meter agar tidak sering terjadi pemadaman.\\npetugas sudah sering meminta realisasi nya kepada atasan nya tetapi belum ada respon pelaksanaan nya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5423020107711",
                    "waktu_lapor": "01/02/2023 20:17:31",
                    "waktu_response": "01/02/2023 20:21:51",
                    "waktu_recovery": "01/02/2023 21:05:03",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 2592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ridho",
                    "alamat_pelapor": "JL LETDA SUJONO KEC BALIAN No. BAJENIS KO",
                    "no_telp_pelapor": "628116004431",
                    "keterangan_pelapor": "Tolong dibantu pak No Strom token listrik dimasukkan Gagal, Lokasi di Toko Indomaret Jl Letda Sujono",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020107713",
                    "waktu_lapor": "01/02/2023 20:17:38",
                    "waktu_response": "01/02/2023 20:42:46",
                    "waktu_recovery": "01/02/2023 20:48:47",
                    "durasi_response_time": 1508,
                    "durasi_recovery_time": 361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariffin",
                    "alamat_pelapor": "Jl. Raya Jatipurno No.16",
                    "no_telp_pelapor": "6285212608579",
                    "keterangan_pelapor": "tagihan terlalu mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATISRONO"
                },
                {
                    "no_laporan": "K5423020107716",
                    "waktu_lapor": "01/02/2023 20:18:05",
                    "waktu_response": "01/02/2023 20:36:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1084,
                    "durasi_recovery_time": 33908496,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDY AHMAD ALI",
                    "alamat_pelapor": "jalan melon no 11",
                    "no_telp_pelapor": "6282393346675",
                    "keterangan_pelapor": "MUTASI_K (G9923020188806:gangguan) - mati lampu sebagian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020107717",
                    "waktu_lapor": "01/02/2023 20:18:16",
                    "waktu_response": "01/02/2023 20:36:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1085,
                    "durasi_recovery_time": 33908484,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Surya Prayuda",
                    "alamat_pelapor": "DN KANDANGAN No. 0 RT. 2 RW. 2 KUNJR WESI",
                    "no_telp_pelapor": "6285777712309",
                    "keterangan_pelapor": "MUTASI_K (G9923020188804:Mohon bantuan petugas PLN. Terima kasih ) - voltase drop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOSARI"
                },
                {
                    "no_laporan": "K5423020107720",
                    "waktu_lapor": "01/02/2023 20:18:46",
                    "waktu_response": "01/02/2023 20:20:24",
                    "waktu_recovery": "01/02/2023 21:50:47",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 5423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dhoni setiawan",
                    "alamat_pelapor": "JL LUK No. RT.2 RW.2 BHAKTI JAY",
                    "no_telp_pelapor": "6282113111638",
                    "keterangan_pelapor": "Mohon izin melaporkan, rumah saya di Orchid Park A11, Bakti Jaya, Tangsel tdak bisa mengisi token di meteran, selalu gagal, padahal nomor benar. catatan: tidak ada kecocokan antara idpel dan nomor meteran, posisi meteran selama 6 bulan belum pernah diisi pulsa karena pulsa masih ada dan listrik setiap malamnya menyala. terimakasih min",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107723",
                    "waktu_lapor": "01/02/2023 20:19:30",
                    "waktu_response": "01/02/2023 21:31:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4293,
                    "durasi_recovery_time": 33905202,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "aji pangestu",
                    "alamat_pelapor": "JL WIROGUNAN RT.0 RW.0 WIROGUNAN",
                    "no_telp_pelapor": "6287808184181",
                    "keterangan_pelapor": "MUTASI_K (G9923020188849:konsleting) - ada konsleting listrik pada kabel terbuka tiang listrik di depan rumah saya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107727",
                    "waktu_lapor": "01/02/2023 20:21:02",
                    "waktu_response": "01/02/2023 20:23:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 33909228,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Handoko Ismanto",
                    "alamat_pelapor": "PR TURI INDAH BLOK A8 No.16 SRIAMUR",
                    "no_telp_pelapor": "6287876347137",
                    "keterangan_pelapor": "MUTASI_K (G9923020188828:MOHON DIBANTU) - listrik hidup mati berulang dengan sendirinya. lokasi yang benar di jalan Abimanyu no. 44 RT 04 RW06 kelurahan harapan Mulya kecamatan Medan Satria kota Bekasi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020107729",
                    "waktu_lapor": "01/02/2023 20:21:29",
                    "waktu_response": "01/02/2023 20:57:55",
                    "waktu_recovery": "01/02/2023 21:36:19",
                    "durasi_response_time": 2186,
                    "durasi_recovery_time": 2304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Juwarto",
                    "alamat_pelapor": "PR QORYATUSSALAM C No.01 RT.0 RW.0 SUKMAJAYA",
                    "no_telp_pelapor": "6281210375151",
                    "keterangan_pelapor": "Sy barusan ngisi token nominal Rp1jt, kenapa di lauar meter muncul angka 220 (bukan angka kwh yg baru saya entry)?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020107730",
                    "waktu_lapor": "01/02/2023 20:21:31",
                    "waktu_response": "01/02/2023 20:25:14",
                    "waktu_recovery": "01/02/2023 21:40:48",
                    "durasi_response_time": 223,
                    "durasi_recovery_time": 4534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suwanto",
                    "alamat_pelapor": "JL RAYA UJUNG MENTENG JKT No. RT.9 RW.3 UJUNG MENT",
                    "no_telp_pelapor": "62895348472335",
                    "keterangan_pelapor": "input token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020107735",
                    "waktu_lapor": "01/02/2023 20:21:58",
                    "waktu_response": "01/02/2023 20:22:21",
                    "waktu_recovery": "01/02/2023 20:23:08",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ramsina BT Isma",
                    "alamat_pelapor": "KP PANGSORAN No. RT.1 RW.7 BOJONEGARA",
                    "no_telp_pelapor": "6287787790205",
                    "keterangan_pelapor": "Tidak bisa input token karna keypad keras",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107739",
                    "waktu_lapor": "01/02/2023 20:22:36",
                    "waktu_response": "01/02/2023 20:46:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1441,
                    "durasi_recovery_time": 33907868,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARCO",
                    "alamat_pelapor": "JL KEMBES NO- KEMBES 1 JAGA 7 RT-RW- KEL KEMBES 1 KEC TEMBULU KAB MINAHASA SULAWESI UTARA ",
                    "no_telp_pelapor": "081245711669",
                    "keterangan_pelapor": "MUTASI_K (G9923020289376:g) - GAGAL INPUT NO TOKEN SETELAH UPDATE VKRN 43 (PTL MENYALA SISA KWH 27.53 KWH)\\nNO TOKEN \\n6382 9952 1744 3131 5883\\n0614 8331 1536 8094 4876",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020107741",
                    "waktu_lapor": "01/02/2023 20:22:46",
                    "waktu_response": "01/02/2023 20:26:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 33909089,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gibbran Permata Wali Nugrabadi",
                    "alamat_pelapor": "DN LOJAJAR RT.0 RW.0 SINDUHARJO",
                    "no_telp_pelapor": "6289510642542",
                    "keterangan_pelapor": "MUTASI_K (G9923020188791:mpb periksa) - tertera periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020107744",
                    "waktu_lapor": "01/02/2023 20:23:12",
                    "waktu_response": "01/02/2023 20:53:48",
                    "waktu_recovery": "01/02/2023 20:58:45",
                    "durasi_response_time": 1836,
                    "durasi_recovery_time": 297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alvianus Oli Praing",
                    "alamat_pelapor": "waihibur,",
                    "no_telp_pelapor": "6282236604771",
                    "keterangan_pelapor": "meteran sering jeglek, saat hidupkan barang elektronik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA BARAT"
                },
                {
                    "no_laporan": "K5123020101610",
                    "waktu_lapor": "01/02/2023 20:23:22",
                    "waktu_response": "01/02/2023 20:28:41",
                    "waktu_recovery": "02/02/2023 10:33:35",
                    "durasi_response_time": 319,
                    "durasi_recovery_time": 50694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALIFUL FIKRI",
                    "alamat_pelapor": "JL LABAN ASEM DN KRAJAN TIMUR RT 1 RW 1 DS LABAN ASEM KEC KABAT KAB BANYUWANGI. ACUAN : BARAT BALAI DESA, KIRI JALAN",
                    "no_telp_pelapor": "081334678447",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA - KWH. NO TOKEN 4855 6521 6732 0703 3505",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020107747",
                    "waktu_lapor": "01/02/2023 20:23:31",
                    "waktu_response": "01/02/2023 20:55:13",
                    "waktu_recovery": "01/02/2023 21:24:06",
                    "durasi_response_time": 1902,
                    "durasi_recovery_time": 1733,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "riswan doi",
                    "alamat_pelapor": "DS BUNTULIA JAYA No.0 0",
                    "no_telp_pelapor": "6282293389546",
                    "keterangan_pelapor": "pembelian token berhasil saldo terpotong, nomor token tidak muncul, status transaksi gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARISA"
                },
                {
                    "no_laporan": "K5423020107749",
                    "waktu_lapor": "01/02/2023 20:23:39",
                    "waktu_response": "01/02/2023 20:46:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1369,
                    "durasi_recovery_time": 33907877,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Udoo alan",
                    "alamat_pelapor": "jalan jenderal Sudirman GG depnaker",
                    "no_telp_pelapor": "6282287724308",
                    "keterangan_pelapor": "MUTASI_K (G9923020188808:gg) - assalamu'alaikum PLN, kabel PLN arus besar yg menyambungkan kabel ke tiang listrik mengalami permasalahan di rumah saya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAGAN BATU"
                },
                {
                    "no_laporan": "K5423020107751",
                    "waktu_lapor": "01/02/2023 20:23:52",
                    "waktu_response": "01/02/2023 20:29:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 33908908,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Igor Valdana Valdana",
                    "alamat_pelapor": "JL MENTENG XII No.-",
                    "no_telp_pelapor": "6285345552091",
                    "keterangan_pelapor": "MUTASI_K (G9923020188824:-) - nomor stroom token yang saya beli di indomaret hanya 19 digit",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020107752",
                    "waktu_lapor": "01/02/2023 20:23:54",
                    "waktu_response": "01/02/2023 20:28:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 292,
                    "durasi_recovery_time": 33908939,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "tedi iswandi",
                    "alamat_pelapor": "KP SUKAHENING No.0 RT.003 RW.06 KERSAMENAK",
                    "no_telp_pelapor": "6285794524833",
                    "keterangan_pelapor": "MUTASI_K (G9923020188815:GAGAL INPUT TOKEN) - saya membeli token listrik tapi selalu gagal masuk padahal udah bener nomer nya mohon diperbaiki",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5123020101611",
                    "waktu_lapor": "01/02/2023 20:24:13",
                    "waktu_response": "01/02/2023 20:40:35",
                    "waktu_recovery": "01/02/2023 20:45:36",
                    "durasi_response_time": 982,
                    "durasi_recovery_time": 301,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU TETUKA",
                    "alamat_pelapor": "PR TIARA BRAWIJAYA 6 BLOK - NO - JL BOUGENVILE DS BAKUNGAN KEC GLAGAH KAB BANYUWANGI (DEKAT TK AL USWAH, DEKAT MUSHOLLA)",
                    "no_telp_pelapor": "085791657451",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET. GAGAL, SETELAH UPDATE VKRN 43, SISA TOKEN : 27.31 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020107754",
                    "waktu_lapor": "01/02/2023 20:24:37",
                    "waktu_response": "01/02/2023 20:37:19",
                    "waktu_recovery": "01/02/2023 20:39:44",
                    "durasi_response_time": 762,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Kurniawaan",
                    "alamat_pelapor": "JL CITARUM No.68B RT.0 RW.0",
                    "no_telp_pelapor": "6281275832220",
                    "keterangan_pelapor": "Pengajuan tambah daya dari 4.400 ke 13.2000 sudah dibayar lunas tetapi sampai saat ini masih belum ada perubahan dan minta tolong/mohon kira kira kapan untuk dipasang. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020107758",
                    "waktu_lapor": "01/02/2023 20:25:04",
                    "waktu_response": "01/02/2023 21:13:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2885,
                    "durasi_recovery_time": 33906276,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhmad Rifqi Romadon",
                    "alamat_pelapor": "DN DARUNGAN No. RT.1 RW.5 KEMUNING L",
                    "no_telp_pelapor": "6282234447867",
                    "keterangan_pelapor": "MUTASI_K (G9923020188847:mohon cek ke lokasi) - tidak bisa isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020107759",
                    "waktu_lapor": "01/02/2023 20:25:06",
                    "waktu_response": "01/02/2023 20:30:20",
                    "waktu_recovery": "01/02/2023 20:41:34",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 674,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julian",
                    "alamat_pelapor": "JL LB BUAYA RT5/10-14 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281292506559",
                    "keterangan_pelapor": "tolong ingin menambahkan daya hari ini di tunggu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107763",
                    "waktu_lapor": "01/02/2023 20:25:48",
                    "waktu_response": "01/02/2023 20:35:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 33908529,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "32130642815",
                    "nama_pelapor": "BP ADIT",
                    "alamat_pelapor": "JL. DAYUNG DAYUH CLUSTER BLOK C NO.13 RT-42 / RW-5 KEL. TELUK PINGGA KEC. TANGATA UTARA KAB KUTAI TIMUR.",
                    "no_telp_pelapor": "082216655542",
                    "keterangan_pelapor": "MUTASI_K (G9923020188798:GANGGUAN) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH: 16.34. PTL TIDAK PADAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULPSANGATTA"
                },
                {
                    "no_laporan": "K5423020107764",
                    "waktu_lapor": "01/02/2023 20:26:09",
                    "waktu_response": "01/02/2023 20:35:19",
                    "waktu_recovery": "01/02/2023 20:51:58",
                    "durasi_response_time": 550,
                    "durasi_recovery_time": 999,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad yurni",
                    "alamat_pelapor": "jl. jc rangkap RT 04",
                    "no_telp_pelapor": "6281254113800",
                    "keterangan_pelapor": "transaksi beli token d Nanga Bulik gagal terus, dri nominal isi 20,50,100, 200, sudah d coba gagal jua, coba beli k Banjarmasin nominal 100 bisa, coba beli ke Amuntai HSU, nominal 20 bisa.  d Nanga Bulik melebihi kapasitas pemakaian KWH, kenapa bisa k luar kal-teng .  klo limit abis mlebihi kapasitas pemakaian otomatis d isi kluar wilayah pun gak.  bisa. ada apa ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NANGA BULIK"
                },
                {
                    "no_laporan": "K5423020107766",
                    "waktu_lapor": "01/02/2023 20:26:18",
                    "waktu_response": "01/02/2023 21:21:52",
                    "waktu_recovery": "02/02/2023 03:34:21",
                    "durasi_response_time": 3334,
                    "durasi_recovery_time": 22349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "GIRI SAGARA KRISNA",
                    "alamat_pelapor": "DK BLOK JUMAT No.0 RT.1 RW.6 JATIWANGI",
                    "no_telp_pelapor": "6282119871335",
                    "keterangan_pelapor": "PADAM 1 PERSIL KONDISI MCB DAN SIKRING ON / PELANGGAN MENGHUBUNGI KEMBALI MOHON DIBANTU TINDAKLANJUT CC.53.ANUGRAH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATIWANGI"
                },
                {
                    "no_laporan": "K5423020107767",
                    "waktu_lapor": "01/02/2023 20:26:21",
                    "waktu_response": "01/02/2023 20:26:39",
                    "waktu_recovery": "01/02/2023 20:27:33",
                    "durasi_response_time": 18,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUHMAYANTI",
                    "alamat_pelapor": "KK BUJANG GADUNG No.0 RT.3 RW.3 RAWA ARUM",
                    "no_telp_pelapor": "6281312132466",
                    "keterangan_pelapor": "MOHON INFO JADWAL PEMADAMAN HARI KAMIS DI DAERAH RAWA ARUM GEROGOL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107768",
                    "waktu_lapor": "01/02/2023 20:26:30",
                    "waktu_response": "01/02/2023 20:27:59",
                    "waktu_recovery": "01/02/2023 22:01:09",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 5590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULIA ELITA",
                    "alamat_pelapor": "JL PISANGAN LAMA III NO.19 RT-3 / RW-8 KEL.PISANGAN TIMUR KEC. PULO GADUNG KOTA KOTA JAKARTA TIMUR ACUAN LOKASI KONTRAKAN PAK DEDI",
                    "no_telp_pelapor": "6285888877966",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN LPP KEYPAD SEMPAT TDK BERFUNGSI, PTL MENYALA SISA KWH 77.21. TERKAIT NO. LAPOR K5323013100727. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 76,61 YANG BELUM DIINPUT PADA APP LAMA. MOHON DAPAT DIKONVERSI KE APP BARU.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020107769",
                    "waktu_lapor": "01/02/2023 20:26:33",
                    "waktu_response": "01/02/2023 20:28:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 33908949,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "supriyata",
                    "alamat_pelapor": "DS S SELAN PANGKALPIN",
                    "no_telp_pelapor": "6281377526610",
                    "keterangan_pelapor": "MUTASI_K (G9923020188793:cek Yantek ) - mcb sering off padahal penggunaan listrik sedikit",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020107777",
                    "waktu_lapor": "01/02/2023 20:28:18",
                    "waktu_response": "01/02/2023 20:40:22",
                    "waktu_recovery": "01/02/2023 21:21:05",
                    "durasi_response_time": 724,
                    "durasi_recovery_time": 2443,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMIR",
                    "alamat_pelapor": "JL PATOK PUTIH DS PONDOK BALIK DSN AYU KEC KETOL KAB ACEH TENGAH ACUAN LAPANGAN BOLA TITI KAMANDANU ",
                    "no_telp_pelapor": "085277224481",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 17.19 .KWH  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JANARATA"
                },
                {
                    "no_laporan": "K5423020107780",
                    "waktu_lapor": "01/02/2023 20:29:27",
                    "waktu_response": "01/02/2023 20:42:15",
                    "waktu_recovery": "01/02/2023 21:07:51",
                    "durasi_response_time": 768,
                    "durasi_recovery_time": 1536,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001155221",
                    "nama_pelapor": "BP RISMAN",
                    "alamat_pelapor": "JL- GG- KP CIBUGIS NO- RT-003 / RW-05 KEL KLAPANUNGGAL KEC KLAPANUNGGAL KAB BOGOR / SETEMPAT WARUNG SUCI",
                    "no_telp_pelapor": "081319840178",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN DENGAN NO METER 14214456825 TIDAK BISA MELAKUKAN PEMBELIAN NO TOKEN PADA DATA P2APST TERTERA BLOCKING TOKEN NAMUN PADA DATA AP2T TIDAK TERTERA NO REG/TAGIHAN SUSULAN.\\nSISA KWH 0 PTL PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107781",
                    "waktu_lapor": "01/02/2023 20:29:23",
                    "waktu_response": "01/02/2023 20:32:45",
                    "waktu_recovery": "01/02/2023 20:59:39",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 1614,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dstu wahyu setyadi",
                    "alamat_pelapor": "DS LONTAR No. 18 RT. RW. 1 LONTAR",
                    "no_telp_pelapor": "6289501608300",
                    "keterangan_pelapor": "saya mau bayar yang bulan lalu, gimana caranya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020107783",
                    "waktu_lapor": "01/02/2023 20:29:44",
                    "waktu_response": "01/02/2023 20:42:25",
                    "waktu_recovery": "01/02/2023 21:16:55",
                    "durasi_response_time": 761,
                    "durasi_recovery_time": 2070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Victor Jasuli Gomez",
                    "alamat_pelapor": "PR PERMATA CIBUBUR BLOK C1 KEC CILEUNGSI No.7 RT.0 RW.0 CILEUNGSIK",
                    "no_telp_pelapor": "6281231102000",
                    "keterangan_pelapor": "sudah isi token pln 50 ribu, tapi token tidak masuk(angka kwh meter tidak bertambah)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107784",
                    "waktu_lapor": "01/02/2023 20:30:03",
                    "waktu_response": "01/02/2023 20:39:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 33908280,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "awur_ awuran",
                    "alamat_pelapor": "JL JATIROGO LASEM RT.0 RW.0 SBR GIRANG",
                    "no_telp_pelapor": "6281542450757",
                    "keterangan_pelapor": "MUTASI_K (G9923020188805:padam) - lampu indikator hijau mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5323020100880",
                    "waktu_lapor": "01/02/2023 20:30:14",
                    "waktu_response": "01/02/2023 21:04:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2058,
                    "durasi_recovery_time": 33906793,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. RATUN. T. DJUNAS",
                    "alamat_pelapor": "JL G. OBOS NO. 97 RT. 4/8 KEL. MENTENG KEC. JEKAN RAYA, KOTA PALANGKARAYA | BLKG OJK YANG LAMA",
                    "no_telp_pelapor": "81349105519",
                    "keterangan_pelapor": "MUTASI_K (G9923020188822:-) - SISA TOKEN SAAT INI 137 KWH. TIDAK BISA INPUT TOKEN TERKAIT UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020107785",
                    "waktu_lapor": "01/02/2023 20:30:12",
                    "waktu_response": "01/02/2023 20:41:53",
                    "waktu_recovery": "02/02/2023 03:13:24",
                    "durasi_response_time": 701,
                    "durasi_recovery_time": 23491,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PERDIANSYAH",
                    "alamat_pelapor": "kp. bambu duri rt 02/04",
                    "no_telp_pelapor": "628994798217",
                    "keterangan_pelapor": "kalau tambah daya sdh jdi register apakah no register bisa hangus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020107788",
                    "waktu_lapor": "01/02/2023 20:30:48",
                    "waktu_response": "01/02/2023 21:14:52",
                    "waktu_recovery": "01/02/2023 21:33:30",
                    "durasi_response_time": 2644,
                    "durasi_recovery_time": 1118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagus julianto",
                    "alamat_pelapor": "GU MULAN 11 RT4 RWU No.0 RT.00 RW.00 LAN",
                    "no_telp_pelapor": "6285730707037",
                    "keterangan_pelapor": "meteran mati setelah kenak petir listrik masih nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020107792",
                    "waktu_lapor": "01/02/2023 20:31:33",
                    "waktu_response": "01/02/2023 21:03:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1901,
                    "durasi_recovery_time": 33906871,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kamaluddin",
                    "alamat_pelapor": "Jl. Manggala Raya No.179",
                    "no_telp_pelapor": "6281354901884",
                    "keterangan_pelapor": "MUTASI_K (G9923020188836:drop tegangan) - lampu berkedip-kedip dan ada bunyi tak tak tak dikilometer",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020107796",
                    "waktu_lapor": "01/02/2023 20:32:07",
                    "waktu_response": "01/02/2023 20:32:31",
                    "waktu_recovery": "01/02/2023 20:33:37",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nia kurnia",
                    "alamat_pelapor": "KP KUBANG LESUNG BRANGBANG No. RT.2 RW.5 TAMAN BARU",
                    "no_telp_pelapor": "6289613632736",
                    "keterangan_pelapor": "kwh meter saya ada gambar tangan, apa maksudnya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107797",
                    "waktu_lapor": "01/02/2023 20:32:13",
                    "waktu_response": "01/02/2023 20:33:55",
                    "waktu_recovery": "01/02/2023 20:56:37",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 1362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Windy Eka Julia pratama",
                    "alamat_pelapor": "Jl. Raya Mulung No.124",
                    "no_telp_pelapor": "6288805269861",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K1223020100479",
                    "waktu_lapor": "01/02/2023 20:32:33",
                    "waktu_response": "01/02/2023 20:50:34",
                    "waktu_recovery": "01/02/2023 21:02:29",
                    "durasi_response_time": 1081,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA",
                    "alamat_pelapor": "JL DATUK KABU GG PISANG 21 NO 16 RT-RW- DS TEMBUNG KEC- KAB DELISERDANG DEKAT MASJID",
                    "no_telp_pelapor": "085373730001",
                    "keterangan_pelapor": "APP TERTERA GAGAL  SETELAH UPDETE VKRN 43 (PTL MENYALA R1T / 1300VA)SISA KWH 162.84 NO TOKEN 6927 4439 8563 0751 8989",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020107799",
                    "waktu_lapor": "01/02/2023 20:32:31",
                    "waktu_response": "01/02/2023 20:41:01",
                    "waktu_recovery": "01/02/2023 21:39:52",
                    "durasi_response_time": 510,
                    "durasi_recovery_time": 3531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DARUL MUALAM",
                    "alamat_pelapor": "Gg. Anggrek No.11",
                    "no_telp_pelapor": "6285718128774",
                    "keterangan_pelapor": "tidak bisa isi pulsa.. saat token dimasukan ada bacaan gagal.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107803",
                    "waktu_lapor": "01/02/2023 20:32:58",
                    "waktu_response": "01/02/2023 20:57:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1501,
                    "durasi_recovery_time": 33907186,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kuspendi",
                    "alamat_pelapor": "Jl.Lukmanul Hakim Gg. Cigaraja Kontrakan Bp. Hj Yoyo No.10 Rt.04 Rw.15 ",
                    "no_telp_pelapor": "6281321222452",
                    "keterangan_pelapor": "MUTASI_K (G9923020188816:GAGAL ISI TOKEN) - gagal pengisian token padahal sudah dicoba beberapa kali,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107805",
                    "waktu_lapor": "01/02/2023 20:33:12",
                    "waktu_response": "01/02/2023 20:34:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 33908572,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhari",
                    "alamat_pelapor": "DN KOLOH PETUNG TIMUK No. RT.0 RW.0",
                    "no_telp_pelapor": "6283129002999",
                    "keterangan_pelapor": "gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107806",
                    "waktu_lapor": "01/02/2023 20:33:25",
                    "waktu_response": "01/02/2023 21:03:30",
                    "waktu_recovery": "01/02/2023 21:34:17",
                    "durasi_response_time": 1805,
                    "durasi_recovery_time": 1847,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ria rahayu",
                    "alamat_pelapor": "DS PAGAR JAYA No.0 PAGARALAM",
                    "no_telp_pelapor": "6285839701085",
                    "keterangan_pelapor": "token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020107814",
                    "waktu_lapor": "01/02/2023 20:35:44",
                    "waktu_response": "01/02/2023 21:15:28",
                    "waktu_recovery": "01/02/2023 21:16:54",
                    "durasi_response_time": 2384,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nabila Setiyani",
                    "alamat_pelapor": "DS SUGIHWARAS No.- RT.0 RW.0 JENU",
                    "no_telp_pelapor": "6285732895094",
                    "keterangan_pelapor": "beli pulsa listrik di 2 tempat tapi belum bisa2, statusnya masih proses terus. apakah memang sedang ada gangguan?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020107815",
                    "waktu_lapor": "01/02/2023 20:35:51",
                    "waktu_response": "01/02/2023 20:57:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1292,
                    "durasi_recovery_time": 33907222,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Sudrajat",
                    "alamat_pelapor": "JL GAGAK LUMAYUNG No.0 RT.001 RW.11 GG HANAPI",
                    "no_telp_pelapor": "6287899737164",
                    "keterangan_pelapor": "MUTASI_K (G9923020188813:dibantu) - ngisi pulsa gagal sudah 3 kali ada tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5423020107817",
                    "waktu_lapor": "01/02/2023 20:36:13",
                    "waktu_response": "01/02/2023 20:36:35",
                    "waktu_recovery": "01/02/2023 20:37:15",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 40,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tibyani",
                    "alamat_pelapor": "JL APOLLO No.1 RT.001 RW.08 PAGEBANGAN",
                    "no_telp_pelapor": "6281128611898",
                    "keterangan_pelapor": "apakah bisa minta riwayat pembeliam token selama bulan januari?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107822",
                    "waktu_lapor": "01/02/2023 20:37:14",
                    "waktu_response": "01/02/2023 20:57:34",
                    "waktu_recovery": "01/02/2023 20:59:10",
                    "durasi_response_time": 1220,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhari",
                    "alamat_pelapor": "DN KOLOH PETUNG TIMUK No. RT.0 RW.0",
                    "no_telp_pelapor": "6283129002999",
                    "keterangan_pelapor": "gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107823",
                    "waktu_lapor": "01/02/2023 20:37:17",
                    "waktu_response": "01/02/2023 20:39:48",
                    "waktu_recovery": "01/02/2023 22:13:04",
                    "durasi_response_time": 151,
                    "durasi_recovery_time": 5596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji wahyu",
                    "alamat_pelapor": "PR GRAND BALARAJA BLOK D1 No.14 RT.0 RW.0 SOLEAR",
                    "no_telp_pelapor": "6285797158629",
                    "keterangan_pelapor": "tidak bisa di isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107824",
                    "waktu_lapor": "01/02/2023 20:37:26",
                    "waktu_response": "01/02/2023 20:40:55",
                    "waktu_recovery": "01/02/2023 20:53:47",
                    "durasi_response_time": 209,
                    "durasi_recovery_time": 772,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochammad Fahri suyuti",
                    "alamat_pelapor": "Belang RT 03 RW 04",
                    "no_telp_pelapor": "628993955653",
                    "keterangan_pelapor": "gagal saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020107829",
                    "waktu_lapor": "01/02/2023 20:38:48",
                    "waktu_response": "01/02/2023 21:06:51",
                    "waktu_recovery": "01/02/2023 22:46:11",
                    "durasi_response_time": 1683,
                    "durasi_recovery_time": 5960,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "loan tuluki",
                    "alamat_pelapor": "Jalan Komplexs Pengawu Indah",
                    "no_telp_pelapor": "6282190998500",
                    "keterangan_pelapor": "tidak mengisi token listrik. sudah 3 kali membeli token tapi gagal terus. mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107834",
                    "waktu_lapor": "01/02/2023 20:39:36",
                    "waktu_response": "01/02/2023 21:44:04",
                    "waktu_recovery": "01/02/2023 22:04:57",
                    "durasi_response_time": 3868,
                    "durasi_recovery_time": 1253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IYAT ",
                    "alamat_pelapor": "Jl.GUNUNG SINGGALANG DALAM  RT.06 RW.03 NO. 1 KEL. AMPANG KEC. KURANJI, KOTA PADANG ACUAN SETMPATNYA RUMAH KAYU ",
                    "no_telp_pelapor": "0811668484",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT LEBIH TAGIH. STAND AKHIR REK FEB 2023 = 47282, APP TGL 01 / 02 / 23 = 47755. SETEMPAT DIHUNI DAN BERPAGAR SERTA KWH METER DIJANGKAU OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5423020107840",
                    "waktu_lapor": "01/02/2023 20:40:07",
                    "waktu_response": "01/02/2023 22:01:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4863,
                    "durasi_recovery_time": 33903395,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ferdi Yansyah",
                    "alamat_pelapor": "KP cengal rt 03 Rw 10 Desa puraseda Kecamatan Leuwiliang",
                    "no_telp_pelapor": "6285694915027",
                    "keterangan_pelapor": "MUTASI_K (G9923020188876:perlu penanganan petugas) - Token listrik tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5323020100884",
                    "waktu_lapor": "01/02/2023 20:40:10",
                    "waktu_response": "01/02/2023 21:07:53",
                    "waktu_recovery": "01/02/2023 21:26:22",
                    "durasi_response_time": 1663,
                    "durasi_recovery_time": 1109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01117288843",
                    "nama_pelapor": "IBU CIA LI PAU",
                    "alamat_pelapor": "JL KEBON KACANG 4 NO 78 RT10/5 KEL TANAH ABANG KEC KEBONKACANG KOTA JAKARTA PUSAT (DKT PASAT GANDARIA) ",
                    "no_telp_pelapor": "0213145105",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL SETELAH UPDATE VKRN-43. SISA STROOM 34.60 KWH (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020107843",
                    "waktu_lapor": "01/02/2023 20:40:28",
                    "waktu_response": "01/02/2023 20:40:50",
                    "waktu_recovery": "01/02/2023 20:41:28",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 38,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irvan",
                    "alamat_pelapor": "KP PASAR BUNDER No. RT.4 RW.6 TEGAL BUND",
                    "no_telp_pelapor": "6287820975014",
                    "keterangan_pelapor": "Jika ingin mengajukan tambah daya dari 1 fasa ke 3 fasa, apa saja syaratnya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107848",
                    "waktu_lapor": "01/02/2023 20:40:43",
                    "waktu_response": "01/02/2023 20:54:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 845,
                    "durasi_recovery_time": 33907377,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rosidi",
                    "alamat_pelapor": "DS JELBUDAN DASUK No. RT. 0 RW. 0",
                    "no_telp_pelapor": "6285963100817",
                    "keterangan_pelapor": "MUTASI_K (G9923020188809:periksa) - mohon bantuannya kelumeter keluar kata periksa dan nomor tempernya..ke WA saya 085963100817...ID 14432814029 sebelumnya trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020107849",
                    "waktu_lapor": "01/02/2023 20:40:58",
                    "waktu_response": "01/02/2023 20:56:20",
                    "waktu_recovery": "01/02/2023 21:00:28",
                    "durasi_response_time": 922,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kar Nadi",
                    "alamat_pelapor": "Kp.cikarang Rt.002 Rw.001",
                    "no_telp_pelapor": "6285778652128",
                    "keterangan_pelapor": "jumlah kwh yang tertera d kwh sama tagihan tidak sama. lebih tinggi tagihan d banding yang ter tera d kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107851",
                    "waktu_lapor": "01/02/2023 20:41:01",
                    "waktu_response": "01/02/2023 21:00:49",
                    "waktu_recovery": "01/02/2023 21:05:25",
                    "durasi_response_time": 1188,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Handi syah putra",
                    "alamat_pelapor": "DS SEI SILAU TIMUR DSN.I No.0 0",
                    "no_telp_pelapor": "6285358883649",
                    "keterangan_pelapor": "Token gagal di masukan padahal nomor token yang di masukan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020107855",
                    "waktu_lapor": "01/02/2023 20:41:29",
                    "waktu_response": "01/02/2023 21:07:23",
                    "waktu_recovery": "01/02/2023 21:48:14",
                    "durasi_response_time": 1554,
                    "durasi_recovery_time": 2451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "39120210198",
                    "alamat_pelapor": "jalan pulau mentawai",
                    "no_telp_pelapor": "6281242384620",
                    "keterangan_pelapor": "Mohon kirim kode clear temper",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POSO"
                },
                {
                    "no_laporan": "K5423020107858",
                    "waktu_lapor": "01/02/2023 20:41:47",
                    "waktu_response": "01/02/2023 20:56:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 861,
                    "durasi_recovery_time": 33907297,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "PURWANTO",
                    "alamat_pelapor": "Jl. H. Mahir Gg. Swadaya No.57",
                    "no_telp_pelapor": "6289612703504",
                    "keterangan_pelapor": "MUTASI_K (G9923020188842:meter rusak sarang semut) - tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107862",
                    "waktu_lapor": "01/02/2023 20:42:14",
                    "waktu_response": "01/02/2023 20:49:41",
                    "waktu_recovery": "01/02/2023 20:51:44",
                    "durasi_response_time": 447,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP STEVEN",
                    "alamat_pelapor": "JL. TUNAS HARAPAN KOMPLEK GREEN THR 1 // SEBRANG DEPOT AIR MURNI WATER,, PAL IX, KEC. SUNGAI KAKAP, KABUPATEN KUBU RAYA, KALIMANTAN BARAT 78114",
                    "no_telp_pelapor": "081253631298",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB RIT/2200 NOMER AGENDA211009912211016612 NO REGISTER2110012076045 BP LUNAS PADA TGL (03/11/2022 ,TGL 20/01/23 PELANGGAN SUDAH DIHUB PELANGGAN MELEWATI WA DAN DINFOKAN BLM TERSEDIA MATERIAL DAN AKAN DIREALISASI LEPAS BULAN , NAMUN HINGGA SAAT INI BELUM REALISASI. TERKAIT K5123013000340 STATUS BATAL DAN MUTASI TANPA PENANGANAN. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5223020101799",
                    "waktu_lapor": "01/02/2023 20:42:30",
                    "waktu_response": "01/02/2023 21:23:59",
                    "waktu_recovery": "02/02/2023 09:19:45",
                    "durasi_response_time": 2489,
                    "durasi_recovery_time": 42946,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "52269",
                    "nama_pelapor": "BP. ILHAM",
                    "alamat_pelapor": "JL.KEBON BAWANG 1 NO 42 RT 08 RW 07 KELURAHAN KEBON BAWANG , KECAMATAN TANJUNG PRIUK JAKARTA UTARA",
                    "no_telp_pelapor": "085366781266",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL. PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 01/02/2023 SEBESAR RP. 100.000,- DENGAN NOMOR TOKEN 34140832151231014596  DAN SISA KWH 82,69 ",
                    "media": "Live Chat Website",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020107868",
                    "waktu_lapor": "01/02/2023 20:43:18",
                    "waktu_response": "01/02/2023 21:02:17",
                    "waktu_recovery": "02/02/2023 06:42:09",
                    "durasi_response_time": 1139,
                    "durasi_recovery_time": 34792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ramadani",
                    "alamat_pelapor": "TAMAN PBA",
                    "no_telp_pelapor": "6282361993701",
                    "keterangan_pelapor": "kWh di tagihan berbeda dengan yang dimeteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020107869",
                    "waktu_lapor": "01/02/2023 20:43:18",
                    "waktu_response": "01/02/2023 21:05:34",
                    "waktu_recovery": "01/02/2023 21:07:50",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Darsa",
                    "alamat_pelapor": "KP CIKANDE No. RT.3 RW.5 CIKANDE",
                    "no_telp_pelapor": "6283823295817",
                    "keterangan_pelapor": "Isi Token gagal terus padahal nomor nya udah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107871",
                    "waktu_lapor": "01/02/2023 20:43:41",
                    "waktu_response": "01/02/2023 20:56:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 747,
                    "durasi_recovery_time": 33907297,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M aditya riski rizani",
                    "alamat_pelapor": "jl manjuhan vb no 1 rt 05 rw no 6",
                    "no_telp_pelapor": "6281528460665",
                    "keterangan_pelapor": "MUTASI_K (G9923020188811:token gagal) - saat pengisian token selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA BARAT"
                },
                {
                    "no_laporan": "K5423020107880",
                    "waktu_lapor": "01/02/2023 20:45:51",
                    "waktu_response": "01/02/2023 20:46:13",
                    "waktu_recovery": "01/02/2023 20:46:55",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA",
                    "alamat_pelapor": "KP SEMAMPIR TIMUR No.7 RT.003 RW.04 SEMAMPIR",
                    "no_telp_pelapor": "62895393715007",
                    "keterangan_pelapor": "SAYA INGIN MENEBANG POHON DEPAN RUMAH SAYA TETAPI ADA KABEL LISTRIK DI DEKATNYA, MOHON ARAHANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107882",
                    "waktu_lapor": "01/02/2023 20:46:02",
                    "waktu_response": "01/02/2023 21:03:42",
                    "waktu_recovery": "01/02/2023 21:32:57",
                    "durasi_response_time": 1060,
                    "durasi_recovery_time": 1755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RINANTO",
                    "alamat_pelapor": "JL BENGKONG 10     RT-4 / RW-3 CLUSTER MAHARANI  NO 2 TENGAH KEL PADURENAN KEC MUSTIKA JAYA KOTA BEKASI JABAR",
                    "no_telp_pelapor": "081294291079",
                    "keterangan_pelapor": "pelanggan tidak dapat input token setelah update VKRN 43.SISA 13.95 KWH \\nNO TOKEN 2675 4804 2770 1383 6362",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107883",
                    "waktu_lapor": "01/02/2023 20:46:08",
                    "waktu_response": "01/02/2023 20:50:08",
                    "waktu_recovery": "01/02/2023 21:08:16",
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 1088,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0077976",
                    "nama_pelapor": "BP TIRTA",
                    "alamat_pelapor": "DUSUN PATEGUHAN RT 1 RW 6 TAWANGREJO PANDAAN PASURUAN JAWA TIMUR",
                    "no_telp_pelapor": "08971606117",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 23049, ST APP BERDASARKAN ACMT FEBRUARI 2023 = 23036. REK (BELUM DILUNASI). (PERSIL DIHUNI, BERPAGAR DAN TERKUNCI, KWH METER SULIT DIJANGKAU DARI LUAR PAGAR, DAN PETUGAS TIDAK RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020107885",
                    "waktu_lapor": "01/02/2023 20:46:40",
                    "waktu_response": "01/02/2023 21:57:36",
                    "waktu_recovery": "01/02/2023 22:37:32",
                    "durasi_response_time": 4256,
                    "durasi_recovery_time": 2396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ridho",
                    "alamat_pelapor": "Jl. Lingkar Barat 1 No.338",
                    "no_telp_pelapor": "6282372260216",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5423020107886",
                    "waktu_lapor": "01/02/2023 20:46:42",
                    "waktu_response": "01/02/2023 20:56:07",
                    "waktu_recovery": "01/02/2023 21:00:29",
                    "durasi_response_time": 565,
                    "durasi_recovery_time": 262,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febri Hastono",
                    "alamat_pelapor": "JL SANCANG DALAM No.0 RT.3 RW.7 KP BABAKAN",
                    "no_telp_pelapor": "6285925109464",
                    "keterangan_pelapor": "pengajuan pasang baru belum ada realisasi nya 5382112142665\\n5382112142666\\n5382112142667\\n5382112142668 lokasi sudah mau di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020107888",
                    "waktu_lapor": "01/02/2023 20:47:10",
                    "waktu_response": "01/02/2023 21:13:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1576,
                    "durasi_recovery_time": 33906259,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "desi eka natalia",
                    "alamat_pelapor": "jl.kimerogan lrg.sailun rt.17 rw.04 ",
                    "no_telp_pelapor": "6282177755270",
                    "keterangan_pelapor": "MUTASI_K (G9923020188830:alig gangguan) - tombol kwh meter token tak bisa di pencet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020107890",
                    "waktu_lapor": "01/02/2023 20:47:23",
                    "waktu_response": "01/02/2023 21:02:25",
                    "waktu_recovery": "01/02/2023 21:33:58",
                    "durasi_response_time": 902,
                    "durasi_recovery_time": 1893,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iin haryati",
                    "alamat_pelapor": "PS PASAR BARU RT.8 No.0 RT. RW.",
                    "no_telp_pelapor": "628819737042",
                    "keterangan_pelapor": "Pengisian token listrik yg selalu gagal  / LAPORAN DI ALIHKAN KE NO LAPOR G5123020102555 (CC.51.LUTHFI ) ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107894",
                    "waktu_lapor": "01/02/2023 20:48:10",
                    "waktu_response": "01/02/2023 20:50:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 33907618,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "subagdi parwanta",
                    "alamat_pelapor": "belan 01/04 ",
                    "no_telp_pelapor": "62895391835449",
                    "keterangan_pelapor": "MUTASI_K (G9923020288941:perlu pengecekan petugas ) - pulsa tidak berkurang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020107895",
                    "waktu_lapor": "01/02/2023 20:48:24",
                    "waktu_response": "01/02/2023 20:52:29",
                    "waktu_recovery": "01/02/2023 22:47:44",
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 6915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kumini asih",
                    "alamat_pelapor": "kp kadu sangereng RT 003 RW 001 no 182 desa bunder kec Cikupa tangerang",
                    "no_telp_pelapor": "6285219496333",
                    "keterangan_pelapor": "sudah membeli pulsa listrik tp SDH beberapa kali dimasukkan ttp gagal,mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107897",
                    "waktu_lapor": "01/02/2023 20:48:35",
                    "waktu_response": "01/02/2023 20:57:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 507,
                    "durasi_recovery_time": 33907243,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imanuel Andi",
                    "alamat_pelapor": "Jln Amnuban RT 21/RW 05",
                    "no_telp_pelapor": "6281237660400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188812:pemeriksaan ) - Beli token di ATM tapi struk pembelian tidak keluar sehingga tidak bisa diketahui nomor tokennya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020107898",
                    "waktu_lapor": "01/02/2023 20:48:39",
                    "waktu_response": "01/02/2023 21:02:54",
                    "waktu_recovery": "01/02/2023 21:08:16",
                    "durasi_response_time": 855,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki handayani",
                    "alamat_pelapor": "pondok Zul yahri ",
                    "no_telp_pelapor": "6285774830911",
                    "keterangan_pelapor": "pembatalan pemasangan dan pengajuan pengembalian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020107906",
                    "waktu_lapor": "01/02/2023 20:49:24",
                    "waktu_response": "01/02/2023 21:07:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1071,
                    "durasi_recovery_time": 33906630,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Husnol Yakin",
                    "alamat_pelapor": "luwehilir",
                    "no_telp_pelapor": "6285849903060",
                    "keterangan_pelapor": "MUTASI_K (G9923020188891:Gangguan) - periksa di kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA TEWEH"
                },
                {
                    "no_laporan": "K5423020107912",
                    "waktu_lapor": "01/02/2023 20:50:17",
                    "waktu_response": "01/02/2023 21:19:38",
                    "waktu_recovery": "01/02/2023 21:56:05",
                    "durasi_response_time": 1761,
                    "durasi_recovery_time": 2187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fauzi Adha S",
                    "alamat_pelapor": "JL ZAMRUD SEL I10 No.27 RT.000 RW.00 LEGENDA",
                    "no_telp_pelapor": "6281319279571",
                    "keterangan_pelapor": "layar/display pada perangkat meteran mati total,tetapi listrik masih tetap menyala, hanya tidak bisa melihat sisa pulsa/token.\\nperkiraan penggantian unit baru, terimakasiii pelayanan nya¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5523020100900",
                    "waktu_lapor": "01/02/2023 20:50:26",
                    "waktu_response": "01/02/2023 21:30:24",
                    "waktu_recovery": "01/02/2023 22:29:03",
                    "durasi_response_time": 2398,
                    "durasi_recovery_time": 3519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU KRISTINA ",
                    "alamat_pelapor": "JL GG PANDAN 2 RT11/5 NO 49 G KEL KEDOYA SELATAN KEC KEBON JERUK KOTA JAKBAR ",
                    "no_telp_pelapor": "087884616652",
                    "keterangan_pelapor": "TGL31/01/2023  REK JAN 2023TELAH DILUNASI CREDIVO, NAMUN TGL 01/02/2023 PETUGAS SALAH MELAKUKAN PEMUTUSAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020107913",
                    "waktu_lapor": "01/02/2023 20:50:19",
                    "waktu_response": "01/02/2023 21:22:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1939,
                    "durasi_recovery_time": 33905707,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "henda furnama",
                    "alamat_pelapor": "kp manglid rt 01 rw 03 ",
                    "no_telp_pelapor": "6285861423613",
                    "keterangan_pelapor": "MUTASI_K (G9923020188845:tindak lanjut yantek) - token tidak masuk selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAJA"
                },
                {
                    "no_laporan": "K5423020107914",
                    "waktu_lapor": "01/02/2023 20:50:19",
                    "waktu_response": "01/02/2023 20:50:40",
                    "waktu_recovery": "01/02/2023 20:51:14",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 34,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL MARJUKI",
                    "alamat_pelapor": "PR LAUREL 2 No.21 RT.0 RW.0 CIBEBER",
                    "no_telp_pelapor": "6282236668700",
                    "keterangan_pelapor": "gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107915",
                    "waktu_lapor": "01/02/2023 20:50:20",
                    "waktu_response": "01/02/2023 20:51:50",
                    "waktu_recovery": "02/02/2023 05:10:47",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 29937,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RASYIDI",
                    "alamat_pelapor": "JL PER DT BANDARA P BLK XXIII NO8",
                    "no_telp_pelapor": "6281282486837",
                    "keterangan_pelapor": "tidak bisa d proses tambah daya mohon d bantu terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107918",
                    "waktu_lapor": "01/02/2023 20:50:39",
                    "waktu_response": "01/02/2023 21:00:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 570,
                    "durasi_recovery_time": 33907056,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Hendra",
                    "alamat_pelapor": "JL SAPUJAGAT No.11 RT.3 RW.9 CIBEUNYING",
                    "no_telp_pelapor": "6281775474033",
                    "keterangan_pelapor": "MUTASI_K (G9923020188820:padam) - kode token tidak bisa aktip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020107921",
                    "waktu_lapor": "01/02/2023 20:51:11",
                    "waktu_response": "01/02/2023 20:56:16",
                    "waktu_recovery": "01/02/2023 21:30:53",
                    "durasi_response_time": 305,
                    "durasi_recovery_time": 2077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukminin",
                    "alamat_pelapor": "JL RATNA JATIASIH No.70 RT.3 RW.2 JATIKRAMAT",
                    "no_telp_pelapor": "6283146076794",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107924",
                    "waktu_lapor": "01/02/2023 20:52:16",
                    "waktu_response": "01/02/2023 20:58:38",
                    "waktu_recovery": "01/02/2023 21:03:58",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bojodaniel Bojodaniel",
                    "alamat_pelapor": "paliboo",
                    "no_telp_pelapor": "6281237323260",
                    "keterangan_pelapor": "tidak bisa mengisi Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALABAHI"
                },
                {
                    "no_laporan": "K5323020100894",
                    "waktu_lapor": "01/02/2023 20:52:27",
                    "waktu_response": "01/02/2023 20:53:19",
                    "waktu_recovery": "01/02/2023 21:52:46",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 3567,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILLY SIAHAAN",
                    "alamat_pelapor": "JL MUJAIR RAYA NO.19 KEL.BAMBU APUS KEC.PAMULANG KOTA TANGSEL",
                    "no_telp_pelapor": "082155479076",
                    "keterangan_pelapor": "TUNGGAKAN REK JANUARI 2023 BERIKUT BK SUDAH DILUNASI PADA TGL 31/01/2023 VIA BANK MANDIRI. MOHON PTL SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107926",
                    "waktu_lapor": "01/02/2023 20:52:43",
                    "waktu_response": "01/02/2023 20:58:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 33907174,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHMA FAUZIAH",
                    "alamat_pelapor": "perum cisalak blok 1 no 32",
                    "no_telp_pelapor": "6282131055290",
                    "keterangan_pelapor": "MUTASI_K (G9923020188817:GAGAL INPUT TOKEN) - tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107931",
                    "waktu_lapor": "01/02/2023 20:53:12",
                    "waktu_response": "01/02/2023 21:14:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1306,
                    "durasi_recovery_time": 33906167,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "konter usup",
                    "alamat_pelapor": "JL P SINGKEP GNUNG LANGGAR No.0 RT.0 RW.0 SABAH BALA",
                    "no_telp_pelapor": "6285377663360",
                    "keterangan_pelapor": "MUTASI_K (G9923020188832:Tolong ke lokasi untuk selesaikan) - gagal token\\n5079-0884-1773-2970-3063/MARTUTI/R1M/900VA/13.5KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020107933",
                    "waktu_lapor": "01/02/2023 20:53:39",
                    "waktu_response": "01/02/2023 20:58:48",
                    "waktu_recovery": "01/02/2023 21:10:50",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Awal Sofyan",
                    "alamat_pelapor": "KP CIJERAH No.0 RT.4 RW.4 TANI MULYA",
                    "no_telp_pelapor": "6281394430413",
                    "keterangan_pelapor": "tidak bisa masukan pulda token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020107939",
                    "waktu_lapor": "01/02/2023 20:54:45",
                    "waktu_response": "01/02/2023 20:58:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 33907159,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "jejen jenal",
                    "alamat_pelapor": "KP GUJUHUNUNG T No. RT.4 RW.8",
                    "no_telp_pelapor": "6281904218910",
                    "keterangan_pelapor": "MUTASI_K (G9923020188819:GAGAL ISI TOKEN) - sudah membeli pulsa listrik via counter, sudah keluar token dimasukan gagal terus padahal sudah mengisi dengan benar listrik tidak mengisi mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107940",
                    "waktu_lapor": "01/02/2023 20:55:07",
                    "waktu_response": "01/02/2023 21:16:04",
                    "waktu_recovery": "01/02/2023 22:24:14",
                    "durasi_response_time": 1257,
                    "durasi_recovery_time": 4090,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": "KP PEUSAR BINONG CRG NO 52   RT-9 / RW-1 JLN PRAMITA 1 KEL BINONG  KEC CURUG KAB TANGERANG\\nCUAN LOKASI DEKAT POSPOL TAMAN UBUD ",
                    "no_telp_pelapor": "081299778400",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 260 KWH \\nYBS MENGHUBUNGI KEMBALI // CC.54.NANDI 12G0OQZ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107947",
                    "waktu_lapor": "01/02/2023 20:56:41",
                    "waktu_response": "01/02/2023 20:59:16",
                    "waktu_recovery": "01/02/2023 22:37:39",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 5903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adillah Firly",
                    "alamat_pelapor": "Jalan Raya Kuta Bumi No. BL B10/ 79",
                    "no_telp_pelapor": "6285714488370",
                    "keterangan_pelapor": "maaf min, kok tiba2 listrik saya pemakaian kwh nya tinggi banget ya? padahal saya pake listrik tuh normal2 aja kek biasanya. kok malah bulan ini melonjak sekali… kemarin yg nyatet meteran listrik orang baruuu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100904",
                    "waktu_lapor": "01/02/2023 20:57:50",
                    "waktu_response": "01/02/2023 21:14:48",
                    "waktu_recovery": "01/02/2023 21:30:42",
                    "durasi_response_time": 1018,
                    "durasi_recovery_time": 954,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUSNI",
                    "alamat_pelapor": "JL KRAMAT 2 NO14 RT05/10 KEL LUBANG BUAYA KEC CIPAYUNG JAKTIM LOKASI; DIDEKAT GOR MUTIARA UNGU ",
                    "no_telp_pelapor": "081399729151",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR , DENGAN ALASAN : RENOVASI RUMAH \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107960",
                    "waktu_lapor": "01/02/2023 20:58:24",
                    "waktu_response": "01/02/2023 21:12:54",
                    "waktu_recovery": "01/02/2023 21:21:24",
                    "durasi_response_time": 870,
                    "durasi_recovery_time": 510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ngadiman",
                    "alamat_pelapor": "DK SEMAK KARANGMOJO WERU No. RT.2 RW.7",
                    "no_telp_pelapor": "6281466761766",
                    "keterangan_pelapor": "apakah bisa migrasi dari prabayar ke paskabayar..terimksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5423020107964",
                    "waktu_lapor": "01/02/2023 20:58:39",
                    "waktu_response": "01/02/2023 21:26:40",
                    "waktu_recovery": "01/02/2023 21:33:47",
                    "durasi_response_time": 1681,
                    "durasi_recovery_time": 427,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ASRIADI",
                    "alamat_pelapor": "PR BTN FUAD ARAFAH No.0 RT.0 RW.0 BINTARORE",
                    "no_telp_pelapor": "6285255154772",
                    "keterangan_pelapor": "no id pelanggan salah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5323020100898",
                    "waktu_lapor": "01/02/2023 20:59:04",
                    "waktu_response": "01/02/2023 21:10:40",
                    "waktu_recovery": "01/02/2023 21:34:42",
                    "durasi_response_time": 696,
                    "durasi_recovery_time": 1442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010723615",
                    "nama_pelapor": "BP GUNAWAN",
                    "alamat_pelapor": "JL.   MELATI I  NO. 23 RT0/0 JL. GRAHA RANCAMANYAR KEL. RANCAMANYAR KEC. BALEENDAH KAB. BANDUNG ",
                    "no_telp_pelapor": "081224662478",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KWH METER    KARENA PELANGGAN SEDANG MERENOVASI RUMAH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5423020107970",
                    "waktu_lapor": "01/02/2023 20:59:54",
                    "waktu_response": "01/02/2023 21:04:40",
                    "waktu_recovery": "01/02/2023 21:33:02",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 1702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007119858",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL SWADAYA NO. 97 RT. 3/1 KP BABAKAN KEL MUSTIKASARI KEC MUSTIKAJAYA KOTA BEKASI // DEKAT LAPANGAN BOLA ",
                    "no_telp_pelapor": "081210574580",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. SETEMPAT SEDANG RENOVASI PEMOHON SELAKU PEMILIK BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107973",
                    "waktu_lapor": "01/02/2023 21:00:36",
                    "waktu_response": "01/02/2023 21:40:20",
                    "waktu_recovery": "02/02/2023 07:23:34",
                    "durasi_response_time": 2384,
                    "durasi_recovery_time": 34994,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SURYATI",
                    "alamat_pelapor": "KK RUKO BULEVAR HIJAU RAYA BLOK C-1 NO 38B - 38C KEL PEJUANG KEC MEDAN SATRIA KOTA BEKASI LOKASI RUKO TOKO OMEGA DEKAT PATUNG BURUNG",
                    "no_telp_pelapor": "0811107560",
                    "keterangan_pelapor": "TERKAIT TGL 26/1/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG. K5423013109580. HINGGA SAAT BELUM ADA PENANGANAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020107977",
                    "waktu_lapor": "01/02/2023 21:02:26",
                    "waktu_response": "01/02/2023 21:41:56",
                    "waktu_recovery": "01/02/2023 22:05:10",
                    "durasi_response_time": 2370,
                    "durasi_recovery_time": 1394,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Heri gunawan",
                    "alamat_pelapor": "jl.sukakarya GG.appolo",
                    "no_telp_pelapor": "6285837067839",
                    "keterangan_pelapor": "nomor token benar saat di isi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020107983",
                    "waktu_lapor": "01/02/2023 21:03:21",
                    "waktu_response": "01/02/2023 21:07:49",
                    "waktu_recovery": "01/02/2023 21:14:35",
                    "durasi_response_time": 268,
                    "durasi_recovery_time": 406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad sutisna",
                    "alamat_pelapor": "JL LARA SANTANG No.19 RT.002 RW.16 TANI MULYA",
                    "no_telp_pelapor": "6289603568840",
                    "keterangan_pelapor": "asalamualaikum.... pa maaf mau minta kode unyuk masukin token, karna d meteran ad tulisan periksa. mkasih sebelumnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020107984",
                    "waktu_lapor": "01/02/2023 21:03:26",
                    "waktu_response": "01/02/2023 21:28:59",
                    "waktu_recovery": "02/02/2023 07:30:02",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 36063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Yasfar S",
                    "alamat_pelapor": "KK BLOK E06 No.010",
                    "no_telp_pelapor": "6282248888945",
                    "keterangan_pelapor": "kWh dirumah saya pada saat memasukkan kode,tertulis (Terpakai) padahal token baru dibeli.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5323020100901",
                    "waktu_lapor": "01/02/2023 21:04:29",
                    "waktu_response": "01/02/2023 21:12:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 33906294,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000000349137",
                    "nama_pelapor": "IBU LANI",
                    "alamat_pelapor": "JL KESAMBI NO 171 RT 2 RW6 KEL KESAMBI KEC KESAMBI KOTA CIREBON ",
                    "no_telp_pelapor": "08122079581",
                    "keterangan_pelapor": "MUTASI_K (G9923020188855:EKS KRN) - TIDAK BISA INPUT TOKEN (GAGAL) SUDAH UPDATE VKRN 43. PTL MENYALA. SISA 55.42 KWH\\nNO TOKEN 2276 4587 2648 3058 0868",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020107987",
                    "waktu_lapor": "01/02/2023 21:04:46",
                    "waktu_response": "01/02/2023 21:13:52",
                    "waktu_recovery": "01/02/2023 21:34:10",
                    "durasi_response_time": 546,
                    "durasi_recovery_time": 1218,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alif wahyudi",
                    "alamat_pelapor": "JL PEMUDA No.B RT.10 MANGGAR",
                    "no_telp_pelapor": "6281350390659",
                    "keterangan_pelapor": "meteran tidak bisa menerima kode token dengan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107988",
                    "waktu_lapor": "01/02/2023 21:04:57",
                    "waktu_response": "01/02/2023 21:55:07",
                    "waktu_recovery": "01/02/2023 22:21:07",
                    "durasi_response_time": 3010,
                    "durasi_recovery_time": 1560,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "shofia lathifa ihsani",
                    "alamat_pelapor": "JL WUNGU RT.0 RW.0 GUMILIR",
                    "no_telp_pelapor": "6285740219155",
                    "keterangan_pelapor": "kabel diatas genteng terlalu kebawah, minta tolong dibenerin",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5223020101823",
                    "waktu_lapor": "01/02/2023 21:06:14",
                    "waktu_response": "01/02/2023 21:08:01",
                    "waktu_recovery": "01/02/2023 21:12:10",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14020162583",
                    "nama_pelapor": "IBU NOVIA,",
                    "alamat_pelapor": "KP RAWAHINGKIK RT 02/RW 08, CILEUNGSI-BOGOR.",
                    "no_telp_pelapor": "085156164124",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL TIDAK PADAM DENGAN SISA KWH 2210.",
                    "media": "Email",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5323020100902",
                    "waktu_lapor": "01/02/2023 21:06:42",
                    "waktu_response": "01/02/2023 21:08:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 33906554,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000006944803",
                    "nama_pelapor": "IBU DESANTI",
                    "alamat_pelapor": "JL BANGBAYANG NO. 38 RT. 4/9 KEL SEKELOA KEC. COBLONG, KOTA BANDUNG",
                    "no_telp_pelapor": "081220757566",
                    "keterangan_pelapor": "MUTASI_K (G9923020188826:kct) - SISA TOKEN SAAT INI 18,5 KWH. TIDAK BISA INPUT TOKEN TERKAIT UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020107992",
                    "waktu_lapor": "01/02/2023 21:06:40",
                    "waktu_response": "01/02/2023 21:09:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 186,
                    "durasi_recovery_time": 33906479,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Shobirin",
                    "alamat_pelapor": "DN KAWALU No. RT.3 RW.7 TALAGASARI",
                    "no_telp_pelapor": "6285624018069",
                    "keterangan_pelapor": "MUTASI_K (G9923020188827:TOKEN GAGAL MASUK) - token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107993",
                    "waktu_lapor": "01/02/2023 21:06:57",
                    "waktu_response": "01/02/2023 21:20:37",
                    "waktu_recovery": "01/02/2023 21:23:24",
                    "durasi_response_time": 820,
                    "durasi_recovery_time": 167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfan setiawan",
                    "alamat_pelapor": "KP CIKANDANG KAPLING, CIMAREME No.0 RT.5 RW.7 NGAMPRAH",
                    "no_telp_pelapor": "6283829965921",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5523020100913",
                    "waktu_lapor": "01/02/2023 21:08:02",
                    "waktu_response": "01/02/2023 21:16:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 523,
                    "durasi_recovery_time": 33906060,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AKMONE ",
                    "alamat_pelapor": "JL JILUPANG KP BARENGKOK RT3/3 NO KEL SOLEAR KEC - KAB TANGERANG LOKASI WARUNG LIMA SAUDARA ",
                    "no_telp_pelapor": "087889857062",
                    "keterangan_pelapor": "MUTASI_K (G9923020188915:bukqn kct) - 1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA TERTERA GAGAL. SETELAH UPDATE VKRN 43 DENGAN SISA KWH =295 NO TOKEN 2643 9996 7994 4455 9601 DAN 7038 4703 8923 7228 1050",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107995",
                    "waktu_lapor": "01/02/2023 21:08:18",
                    "waktu_response": "01/02/2023 21:10:06",
                    "waktu_recovery": "02/02/2023 01:59:36",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 17370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Mujahidin Achmad Akbar",
                    "alamat_pelapor": "JL ADIUTOMO No. RT. 0 RW. 0 ARDIREJO",
                    "no_telp_pelapor": "6283835949684",
                    "keterangan_pelapor": "MCB berasap dan panas Pak. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020107996",
                    "waktu_lapor": "01/02/2023 21:08:29",
                    "waktu_response": "01/02/2023 21:09:42",
                    "waktu_recovery": "01/02/2023 21:24:53",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifaldi Wahyuda",
                    "alamat_pelapor": "JL POROS TINGGEDE No.07",
                    "no_telp_pelapor": "6282271287799",
                    "keterangan_pelapor": "sudah membeli pulsa listrik pengisian token selalu gagal,padahal sudah mengisi token dengan benar,listrik tidak mengisi,mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107997",
                    "waktu_lapor": "01/02/2023 21:08:31",
                    "waktu_response": "01/02/2023 21:24:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 966,
                    "durasi_recovery_time": 33905588,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENGKY SETIAWAN",
                    "alamat_pelapor": "Dsn pelem rt3 rw 2 no54",
                    "no_telp_pelapor": "6281914800048",
                    "keterangan_pelapor": "MUTASI_K (G9923020288975:gangguan) - Token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5523020100916",
                    "waktu_lapor": "01/02/2023 21:09:10",
                    "waktu_response": "01/02/2023 21:13:28",
                    "waktu_recovery": "01/02/2023 21:21:55",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADITYA",
                    "alamat_pelapor": "JL CARTENZ II PR THE PALM RESIDENCE BLOK D 21 NO 11 KEL SRI AMUR KEC TAMBUN UTARA KAB BEKASI",
                    "no_telp_pelapor": "6285894138958",
                    "keterangan_pelapor": "MOHON DIBANTU REALISASI BESOK , TERKAIT PENGAJUAN PINDAH APP DENGAN NO REG 5373233024395 DAN 537321166988 SUDAH DILAKUKAN PEMBAYARAN TGL31/01/20223 , INFO PELANGGAN TUKANG SUDAH MENUNGGU UNTUK PENGERJAAN RENOVASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020107999",
                    "waktu_lapor": "01/02/2023 21:09:19",
                    "waktu_response": "01/02/2023 21:14:06",
                    "waktu_recovery": "01/02/2023 21:20:23",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karseno",
                    "alamat_pelapor": "jl Nurul yaqin",
                    "no_telp_pelapor": "6285718210494",
                    "keterangan_pelapor": "tidak bisa melakukan proses tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108002",
                    "waktu_lapor": "01/02/2023 21:09:46",
                    "waktu_response": "01/02/2023 21:14:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 33906203,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Tian",
                    "alamat_pelapor": "jln pangeran ratu rt03 rw09",
                    "no_telp_pelapor": "6281269162794",
                    "keterangan_pelapor": "knpa alamat meteran saya berubah ke desa perupitan, padahal kmarin alamatny sdh bnar di jln pangeran ratu 15ulu rt03 rw09",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5523020100917",
                    "waktu_lapor": "01/02/2023 21:09:51",
                    "waktu_response": "01/02/2023 21:13:17",
                    "waktu_recovery": "01/02/2023 21:30:36",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 1039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EMA",
                    "alamat_pelapor": "JL KEMANG SARI IV KAV AURI CLUSTER DIAMOND NO A RT-1 / RW-11 KEL JATI MAKMUR KEC PONDOK GEDE KOTA BEKASI LOKASI : BELAKANG SPBU",
                    "no_telp_pelapor": "02185508121",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 2691, NO TOKEN : -",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5223020101831",
                    "waktu_lapor": "01/02/2023 21:10:12",
                    "waktu_response": "01/02/2023 21:37:35",
                    "waktu_recovery": "02/02/2023 06:42:02",
                    "durasi_response_time": 1643,
                    "durasi_recovery_time": 32667,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR ",
                    "alamat_pelapor": "JL SUMATERA 1 PR NUSANTARA SUMATERA BLOK D NO 13 RT 4/RW 4 KEL SIALANG SAKTI KEC TENAYAN RAYA PEKANBARU >> DAERAH JALAN SUMATERA  ",
                    "no_telp_pelapor": "082382239412",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 70.9 KWH (VKRN 43) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5223020101834",
                    "waktu_lapor": "01/02/2023 21:11:35",
                    "waktu_response": "01/02/2023 21:31:01",
                    "waktu_recovery": "01/02/2023 22:29:12",
                    "durasi_response_time": 1166,
                    "durasi_recovery_time": 3491,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SHINTYA WATI",
                    "alamat_pelapor": "JL ADHI KARYA NO 23 RT 7/5 KEDOYA SELATAN KEBON JERUK JAKARTA BARAT",
                    "no_telp_pelapor": "089653830053",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223020100927 STATUS SELESAI SESUAI INFORMASI PELANGGAN TELAH DIHUBUNGI PETUGAS DIMINTA DATANG LANGSUNG KE UNIT SETEMPAT UNTUK MELAKUKAN PELUNASAN NAMUN PELANGGAN BERKEBERATAN UNTUK DATANG KE UNIT DIKARENAKAN PELANGGAN SIBUK DAN BEKERJA. PELANGGAN MEMINTA UNTUK DIKONFIRMASI PERIHAL PEMBAYARAN TANPA DATANG KE UNIT",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020108014",
                    "waktu_lapor": "01/02/2023 21:12:04",
                    "waktu_response": "01/02/2023 21:15:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 188,
                    "durasi_recovery_time": 33906153,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rizqi",
                    "alamat_pelapor": "JL SUKARDI HAMDANI No.0 RT.0 RW.0 GEDONG MEN",
                    "no_telp_pelapor": "62895378250200",
                    "keterangan_pelapor": "MUTASI_K (G9923020188833:Tolong ke lokasi untuk selesaikan) - input token PLN gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020108015",
                    "waktu_lapor": "01/02/2023 21:12:36",
                    "waktu_response": "01/02/2023 21:13:47",
                    "waktu_recovery": "01/02/2023 21:16:41",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001160269",
                    "nama_pelapor": "BP TIDO",
                    "alamat_pelapor": "JLN KELAPA NUNGGAL BOJONG KK GRAND KAHURIPAN 3 KD 24 KEL /KEC KELAPA NUNGGAL KAB BOGOR ",
                    "no_telp_pelapor": "081381636443",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN MELAPOR TIDAK DAPAT PEMBELIAN TOKEN PADA DATA P2PST BLOKING PEMBELIAN DAN PADA AP2T TERDAPAT Blocking dikarenakan Piutang PELANGGAN MENGINGIN NO REGISTER BLOKING TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020108019",
                    "waktu_lapor": "01/02/2023 21:13:21",
                    "waktu_response": "01/02/2023 21:14:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 33906224,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wiwit widia",
                    "alamat_pelapor": "KP BABAKAN JATI No. RT.0 RW.0 MULYASARI",
                    "no_telp_pelapor": "6285223756516",
                    "keterangan_pelapor": "MUTASI_K (G9923020188869:ISI TOKEN GAGAL) - token tidak bisa di isi di layar kwh muncul tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020108020",
                    "waktu_lapor": "01/02/2023 21:13:34",
                    "waktu_response": "01/02/2023 21:38:45",
                    "waktu_recovery": "02/02/2023 09:28:55",
                    "durasi_response_time": 1511,
                    "durasi_recovery_time": 42610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung setijoko",
                    "alamat_pelapor": "Jl. Selat Halmahera No.12",
                    "no_telp_pelapor": "6281212483903",
                    "keterangan_pelapor": "pulsa token gagal masuk terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5523020100920",
                    "waktu_lapor": "01/02/2023 21:13:39",
                    "waktu_response": "01/02/2023 22:10:37",
                    "waktu_recovery": "01/02/2023 22:16:51",
                    "durasi_response_time": 3418,
                    "durasi_recovery_time": 374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU NOVIASARI  / BP FADRI ",
                    "alamat_pelapor": " JL JELAMBAR  BARU GG III NO.37  A RT14/RW07 KEC GROGOL PETAMBURAN KEL JELAMBAR  KOTA JAKARTA BARAT   \\n",
                    "no_telp_pelapor": "02121199414",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JANUARI 2023 = 78228 TELAH DILUNASI, STAND APP TGL  01/02/2023 = 78164 RUMAH KOSONG PADA SIANG HARI ( BEKERJA ) DAN PAGAR TERKUNCI. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108022",
                    "waktu_lapor": "01/02/2023 21:13:44",
                    "waktu_response": "01/02/2023 21:33:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1165,
                    "durasi_recovery_time": 33905076,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra Yunal",
                    "alamat_pelapor": "JL CIK DITIRO No. RT.0 RW.0",
                    "no_telp_pelapor": "6285365620415",
                    "keterangan_pelapor": "MUTASI_K (G9923020188850:mohon ditindaklanjuti) - NCB KWH LOW",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKINANG"
                },
                {
                    "no_laporan": "K5423020108023",
                    "waktu_lapor": "01/02/2023 21:14:02",
                    "waktu_response": "01/02/2023 21:15:57",
                    "waktu_recovery": "01/02/2023 22:45:23",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 5366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fandi achmad",
                    "alamat_pelapor": "JL JL UTAN KAYU NO103",
                    "no_telp_pelapor": "6283119213005",
                    "keterangan_pelapor": "mau merubah nama pelanggan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020108027",
                    "waktu_lapor": "01/02/2023 21:15:16",
                    "waktu_response": "01/02/2023 21:16:51",
                    "waktu_recovery": "01/02/2023 21:57:10",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 2419,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ANI ",
                    "alamat_pelapor": "RUMAH SUSUN KELENDER BLOK 71 NO 15 KEC DUREN SAWIT KEL MALAKASARI ACUAN : DEKAT BUARAN PLAZA / STASIUN BUARAN ",
                    "no_telp_pelapor": "082120474046",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM ) TERSISA 66,03 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020101658",
                    "waktu_lapor": "01/02/2023 21:15:27",
                    "waktu_response": "01/02/2023 21:17:13",
                    "waktu_recovery": "01/02/2023 21:30:47",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025355711",
                    "nama_pelapor": "IBU TRINI",
                    "alamat_pelapor": "JL. MELATI TENGAH NO.33-B RT-3 / RW-6 KEL. JATIWARNA KEC. PONDOK MELATI KOTA BEKASI - LOKASI DEKAT SMPN 35 ",
                    "no_telp_pelapor": "6285692613475",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 14025355711 KESULITAN PEMBELIAN TOKEN DI (LIVIN MANDIRI) DENGAN KETERANGAN (NO.METER TIDAK TERDAFTAR) DAN KETERANGAN ''VENDING SERVER''/“KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 102.2 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5323020100906",
                    "waktu_lapor": "01/02/2023 21:16:14",
                    "waktu_response": "01/02/2023 21:44:04",
                    "waktu_recovery": "01/02/2023 22:12:32",
                    "durasi_response_time": 1670,
                    "durasi_recovery_time": 1708,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000254299",
                    "nama_pelapor": "BP. TOMI",
                    "alamat_pelapor": "JL. SUKARINTIH NO. 210 RT-004 / RW-05 KEL. MELONG KEC. CIMAHI SELATAN, KOTA CIMAHI (SAMPING APOTEK MAWA SEHAT)",
                    "no_telp_pelapor": "081224769120",
                    "keterangan_pelapor": "PELANGGAN MEMINTA / KLAIM PENGGANTIAN TOKEN YANG DIBELI DI TGL 01/02/2023 DENGAN NOMINAL 200 RIBU, PADA PUKUL 20:16 WIB, PADA PUKUL 20:45 WIB ADA UPDATE VKRN 43, TOKEN TIDAK BISA DI INPUT KE KWH METER. PELANGGAN MEMINTA DIHUBUNGI PERIHAL PERGANTIAN TOKEN TERSEBUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020108034",
                    "waktu_lapor": "01/02/2023 21:16:58",
                    "waktu_response": "01/02/2023 21:18:36",
                    "waktu_recovery": "01/02/2023 21:51:47",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 1991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANA",
                    "alamat_pelapor": "PR GRAHA CENERE BLOK D3 NO 9 JL KUTA II RT1/12 KEL LIMO KEC LIMO DEPOK. SEBELAH LES PIANO",
                    "no_telp_pelapor": "081387447494",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP KARENA TERLALU TINGGI. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5323020100907",
                    "waktu_lapor": "01/02/2023 21:17:28",
                    "waktu_response": "01/02/2023 21:26:01",
                    "waktu_recovery": "01/02/2023 22:30:45",
                    "durasi_response_time": 513,
                    "durasi_recovery_time": 3884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK HADIAN",
                    "alamat_pelapor": "KOMPLEK PAKRI JL PAKRI 5 BLOK B NO 29 KEL DUKU KEC ILIR TIMUR 2 KOTA PALEMBANG SUMSEL / DEPAN RUMAH BU RT",
                    "no_telp_pelapor": "085267683282",
                    "keterangan_pelapor": "PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT DIPUTUS PELANGGAN SUDAH MELAKUKAN PELUNASAN MELALUI BANK RAKYAT INDONESIA - \\t01-02-2023 \\t10:48:47 MOHON DIBANTU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020108036",
                    "waktu_lapor": "01/02/2023 21:17:40",
                    "waktu_response": "01/02/2023 21:54:41",
                    "waktu_recovery": "01/02/2023 23:00:16",
                    "durasi_response_time": 2221,
                    "durasi_recovery_time": 3935,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Judika piterson",
                    "alamat_pelapor": "KP BABAKAN No. RT.1 RW.5 TARIKOLOT",
                    "no_telp_pelapor": "62895360355327",
                    "keterangan_pelapor": "mohon maaf pak mohon bantuannya \\nknpa pas di masukin token gagal mulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020108037",
                    "waktu_lapor": "01/02/2023 21:17:42",
                    "waktu_response": "01/02/2023 22:46:12",
                    "waktu_recovery": "01/02/2023 23:21:45",
                    "durasi_response_time": 5310,
                    "durasi_recovery_time": 2133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hidayat",
                    "alamat_pelapor": "KP RAWEY No. RT.3 RW.3 SUKASIRNA",
                    "no_telp_pelapor": "6285693267120",
                    "keterangan_pelapor": "Mohon bantuan nya saya isi token pun selalu gagal padahal nomer nya sudah benar saya masukan.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020108038",
                    "waktu_lapor": "01/02/2023 21:17:50",
                    "waktu_response": "01/02/2023 21:34:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 997,
                    "durasi_recovery_time": 33904998,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firda Nabila",
                    "alamat_pelapor": "PR GARDEN VALLEY BLOK B 35 No.35 RT.0 RW.0 BENTENG",
                    "no_telp_pelapor": "6281215170713",
                    "keterangan_pelapor": "MUTASI_K (G9923020188853:gangguan app) - sudah beli pulsa listrik via bca mobile. sudah keluar token. token sudah diisi dengan benar namun gagal terus. mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020108039",
                    "waktu_lapor": "01/02/2023 21:18:03",
                    "waktu_response": "01/02/2023 21:46:20",
                    "waktu_recovery": "01/02/2023 22:05:01",
                    "durasi_response_time": 1697,
                    "durasi_recovery_time": 1121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irvan Septiawan",
                    "alamat_pelapor": "KK LIMUS PRATAMA F6 No.29 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6285800690293",
                    "keterangan_pelapor": "gagal saat input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020108041",
                    "waktu_lapor": "01/02/2023 21:18:47",
                    "waktu_response": "01/02/2023 21:21:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 33905770,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "heri",
                    "alamat_pelapor": "JL GUNUNG TIDAR No. 10 RT. 1 RW.20 AMBULU",
                    "no_telp_pelapor": "6282244360263",
                    "keterangan_pelapor": "MUTASI_K (G9923020188840:di isi token gagal terus sampai beli token 2 kali) - di isi token gagal terus sampai beli token 2 kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020108043",
                    "waktu_lapor": "01/02/2023 21:18:57",
                    "waktu_response": "01/02/2023 21:21:19",
                    "waktu_recovery": "01/02/2023 21:24:59",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 220,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "silvia",
                    "alamat_pelapor": "PR TAMAN KENARI BLOK C5 KEC BOGOR UTARA No.7 RT.3 RW.1 TANAH BARU",
                    "no_telp_pelapor": "6285794836526",
                    "keterangan_pelapor": "menurut petugas pln, meteran listrik harus diganti. tapi belum ada petugas yang follow up. saat ini kondisinya meteran di loss oleh petugas.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5523020100927",
                    "waktu_lapor": "01/02/2023 21:19:56",
                    "waktu_response": "01/02/2023 21:20:47",
                    "waktu_recovery": "01/02/2023 22:24:10",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 3803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP FAISAL",
                    "alamat_pelapor": "JL KRAKATAU 3 NO 21 RT02/09 KEL CIBODAS SARI KEC CIBODAS ",
                    "no_telp_pelapor": "081930544195",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REKENING BULAN BERJALAN TELAH DILUNASI VIA MBANKING MANDIRI . PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108053",
                    "waktu_lapor": "01/02/2023 21:21:37",
                    "waktu_response": "01/02/2023 21:26:11",
                    "waktu_recovery": "01/02/2023 22:58:34",
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 5543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "OBEB / obebyoo",
                    "alamat_pelapor": "JALAN GALANG NO 308 LUBUK PAKAM SUMATERA UTARA",
                    "no_telp_pelapor": "0895602240116",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA TERJADI LONJAKAN REKENING FEBRUARI 2023 PLN 123 TELAH MENJELASKAN STAND AKHIR REK JULI SESUAI DENGAN ACMT. NAMUN PELANGGAN BERKEBERATAN. PELANGGAN MENGINGINKAN PENJELASAN DAN KONFIRMASI.\\n\\n",
                    "media": "Twitter",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5323020100910",
                    "waktu_lapor": "01/02/2023 21:22:07",
                    "waktu_response": "01/02/2023 21:43:27",
                    "waktu_recovery": "01/02/2023 22:02:14",
                    "durasi_response_time": 1280,
                    "durasi_recovery_time": 1127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBARKAH",
                    "alamat_pelapor": "JL LAPANG TEMBAK SELATAN KP MEKAR SARI  RT-3 / RW-7 NO.2 KEL.PADASUKA KEC.CIMAHI TENGAH KOTA CIMAHI ACUAN DEKAT MASJID ARROZAK",
                    "no_telp_pelapor": "085222382887",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN (GAGAL) SUDAH UPDATE VKRN 43. PTL MENYALA. SISA 160.09 KWH\\nNO TOKEN 3043 3904 1923 6983 1510",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020108063",
                    "waktu_lapor": "01/02/2023 21:24:37",
                    "waktu_response": "01/02/2023 21:46:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1288,
                    "durasi_recovery_time": 33904300,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "daniel sinambela",
                    "alamat_pelapor": "PR GRAND PAMIJAHAN SQUARE BL.A No.14 PAMIJAHAN",
                    "no_telp_pelapor": "6281317503256",
                    "keterangan_pelapor": "MUTASI_K (G9923020188858:GAGAL INPUT TOKEN) - gagal masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020108065",
                    "waktu_lapor": "01/02/2023 21:25:19",
                    "waktu_response": "01/02/2023 21:28:02",
                    "waktu_recovery": "01/02/2023 21:33:36",
                    "durasi_response_time": 163,
                    "durasi_recovery_time": 334,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANWAR",
                    "alamat_pelapor": "JL.BABAKAN GARUT RT 01 RW 09 KEL.CIBANGKONG KEC.BATUNUNGGAL KOTA BANDUNG",
                    "no_telp_pelapor": "081222869590",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 84,52.  // ID PEL 535515492883",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5323020100911",
                    "waktu_lapor": "01/02/2023 21:25:36",
                    "waktu_response": "01/02/2023 21:49:29",
                    "waktu_recovery": "01/02/2023 22:10:57",
                    "durasi_response_time": 1433,
                    "durasi_recovery_time": 1288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ROHIM ",
                    "alamat_pelapor": "JL MESJID BAITUROHIM KP CIDOKOM RT 3/2 KEL CIDOKOM KEC GUNUNG SINDUR KAB BOGOR JABAR ACUAN ALFAMART ",
                    "no_telp_pelapor": "02518606003",
                    "keterangan_pelapor": "PELANGGAN SAAT INI ADA BLOCKING TOKEN DI DATA ADA CICILAN RP 219.589 SELAMA 12 KALI, PELANGGAN BERKEBERATAN, DAN INGIN ADA PENJELASAN MENGENAI CICIILAN TERSEBUT, MOHON KONFIRMASI PELANGGAN (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5523020100931",
                    "waktu_lapor": "01/02/2023 21:26:23",
                    "waktu_response": "01/02/2023 21:30:13",
                    "waktu_recovery": "01/02/2023 22:22:38",
                    "durasi_response_time": 230,
                    "durasi_recovery_time": 3145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01109704062",
                    "nama_pelapor": "BP SURYANTO",
                    "alamat_pelapor": "KK SUTERA ONYX UTAMA NO 12, RT 004/ RW 008, KEL PAKU ALAM, SEPRONG UTARA, TANGGERANG SELATAN,",
                    "no_telp_pelapor": "6281932036819",
                    "keterangan_pelapor": "APP TERTERA REJECT, TIDAK BISA MEMASUKAN PULSA,  SISA PULSA : 421 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108069",
                    "waktu_lapor": "01/02/2023 21:26:33",
                    "waktu_response": "01/02/2023 21:31:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 281,
                    "durasi_recovery_time": 33905191,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novita Khanza",
                    "alamat_pelapor": "DS LAMGAPANG No.",
                    "no_telp_pelapor": "6285359067806",
                    "keterangan_pelapor": "MUTASI_K (G9923020188848:teknik) - Perlu pindah meteran listrik prabayar, karena ada perubahan instalasi listrik dalam rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5523020100932",
                    "waktu_lapor": "01/02/2023 21:26:53",
                    "waktu_response": "01/02/2023 21:30:28",
                    "waktu_recovery": "01/02/2023 22:20:58",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 3030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PISANTO ",
                    "alamat_pelapor": "JL GG CISIUK KP BABAKAN BARAT PR CISAUK BLOK - NO -  RT-2 / RW-1 KEL BABAKAN  KEC LEGOK KAB TANGERANG ",
                    "no_telp_pelapor": "087847515287",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA TERTERA GAGAL. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 24.5 NO TOKEN 4465 2056 2462 3056 1417 DAN 7171 3481 5272 0947 6543",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100914",
                    "waktu_lapor": "01/02/2023 21:27:22",
                    "waktu_response": "01/02/2023 21:30:29",
                    "waktu_recovery": "01/02/2023 22:09:20",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 2331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU YESI",
                    "alamat_pelapor": "JL JATI MAKMUR NO.27 RT.6/11 KEL.JATIMAKMUR KEC.PONDOK GEDE KOTA BEKASI ACUAN BELAKANG HOKBEN",
                    "no_telp_pelapor": "081314447971",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN-43 SISA KWH 51.95",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108075",
                    "waktu_lapor": "01/02/2023 21:27:31",
                    "waktu_response": "01/02/2023 22:02:31",
                    "waktu_recovery": "01/02/2023 22:07:34",
                    "durasi_response_time": 2100,
                    "durasi_recovery_time": 303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK EDDY",
                    "alamat_pelapor": "KP. RENCALANG RT/RW.06/02 DS. BENDUNG KEC. TANARA KAB. SERANG-BANTEN",
                    "no_telp_pelapor": "085881850083",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 25/01/2023, PELANGGANG SUDAH MENGAJUKAN PASANG BARU DAYA 900 BISNIS DI KANTOR PLN CIKANDE, BERKAS SUDAH DI SERAHKAN KE POS SATPAN, DI KARENAKAN PELANGGAN TIDAK DIPERBOLEHKAN MASUK, NAMUN SAMPAI SAAT INI BELUM ADA KONFIRMAS DAN TINDAK LANJUT DARI PETUGAS",
                    "media": "Email",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020108078",
                    "waktu_lapor": "01/02/2023 21:28:16",
                    "waktu_response": "01/02/2023 21:30:44",
                    "waktu_recovery": "01/02/2023 22:19:15",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 2911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UMANG",
                    "alamat_pelapor": "JL SWADAYA KP CIJENGIR RT.04/03 NO.11 DS BINONG KEC CURUG KAB TANGERANG. DEKAT LIPPO KARAWACI / KELURAHAN BINONG",
                    "no_telp_pelapor": "082113105260",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN PADA DISPLAY TERTERA GAGAL SETELAH UPDATE VKRN 43 \\n(PTL HAMPIR PADAM) SISA 11,7 KWH / 46316359691923474582",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108081",
                    "waktu_lapor": "01/02/2023 21:28:51",
                    "waktu_response": "01/02/2023 21:47:27",
                    "waktu_recovery": "01/02/2023 22:03:14",
                    "durasi_response_time": 1116,
                    "durasi_recovery_time": 947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Jaenudin asikin",
                    "alamat_pelapor": "KP BABAKAN RESMI No. RT.3 RW.16 SIRNAJAYA",
                    "no_telp_pelapor": "6283829177175",
                    "keterangan_pelapor": "mlm PLN .\\ntoken kWh sayah.gabisa masuk.udah dua mlm.berisik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5423020108082",
                    "waktu_lapor": "01/02/2023 21:28:58",
                    "waktu_response": "01/02/2023 21:38:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 33904743,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAUHARI",
                    "alamat_pelapor": "Bandungan 001/013",
                    "no_telp_pelapor": "6285230735842",
                    "keterangan_pelapor": "MUTASI_K (G9923020188884:mohon bantuan) - mau isi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020108084",
                    "waktu_lapor": "01/02/2023 21:29:25",
                    "waktu_response": "01/02/2023 22:12:49",
                    "waktu_recovery": "01/02/2023 22:52:15",
                    "durasi_response_time": 2604,
                    "durasi_recovery_time": 2366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ADITYA",
                    "alamat_pelapor": "JL. SERANG KM. 36 NO. 31 DS. PASIR GINTUNG RT. 07/02 KE. JAYANTI, KAB. TANGERANG BANTEN",
                    "no_telp_pelapor": "081299219911",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL (TIDAK PADAM) DENGAN SISA KWH 21,52. // NO METER 14006607957",
                    "media": "Live Chat Website",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020108086",
                    "waktu_lapor": "01/02/2023 21:29:21",
                    "waktu_response": "01/02/2023 21:56:39",
                    "waktu_recovery": "01/02/2023 22:18:18",
                    "durasi_response_time": 1638,
                    "durasi_recovery_time": 1299,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "KP WANAJAYA No.0 RT.3 RW.3 CIBITUNG",
                    "no_telp_pelapor": "6287887191928",
                    "keterangan_pelapor": "mohon dibantu utk selisih tagihan listrik Januari 2023 sudah 298.814kwh. Namun actual dimeter pada tgl 2-feb-2023 masih 292.247kwh. sudah coba lakukan pakai swacam namun aplikasi PLN mobile nya error\\n\\nbila pihak ingin melakukan joint visit silahkan menghubungi pic area kami sdr. Arif 087887191928",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020108087",
                    "waktu_lapor": "01/02/2023 21:29:37",
                    "waktu_response": "01/02/2023 22:07:44",
                    "waktu_recovery": "01/02/2023 22:10:46",
                    "durasi_response_time": 2287,
                    "durasi_recovery_time": 182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EPIYANTO",
                    "alamat_pelapor": "perum pondok mutiara",
                    "no_telp_pelapor": "6282118914998",
                    "keterangan_pelapor": "keluhan pemasangan baru di perumahan...pengajuan dari 20 desember 2022 sampai sekarang belum terpasang kilometer nya\\nno itpel 5335112100223\\nminta penjelasannya dan solusinya gmna dari pihak PLN\\nsedangkan perumahan tersebut sudah dihuni tetapi sampe sekarang listrik blom nyala\\nkurang lebih ada 20 unit yg belom terpasang kilometernya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020108088",
                    "waktu_lapor": "01/02/2023 21:29:37",
                    "waktu_response": "01/02/2023 21:33:55",
                    "waktu_recovery": "01/02/2023 23:31:24",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 7049,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rudy laudza",
                    "alamat_pelapor": "KK CIBOLERANG HILIR No.9 RT.001 RW.07 BBKCIPARAY",
                    "no_telp_pelapor": "628156090990",
                    "keterangan_pelapor": "saya mau nanya biaya pemindahan kWh meter dan perapihan kabel listrik ke rumah. brapa ya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020108090",
                    "waktu_lapor": "01/02/2023 21:29:55",
                    "waktu_response": "01/02/2023 22:18:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2898,
                    "durasi_recovery_time": 33902372,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andy Julyanto",
                    "alamat_pelapor": "jl.kota serang baru blok b71 no 78 rt23/19 serang baru cikarang",
                    "no_telp_pelapor": "6282117379131",
                    "keterangan_pelapor": "saat pengisian token pulsa, no id token error/tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108091",
                    "waktu_lapor": "01/02/2023 21:30:01",
                    "waktu_response": "01/02/2023 21:51:37",
                    "waktu_recovery": "01/02/2023 21:58:06",
                    "durasi_response_time": 1296,
                    "durasi_recovery_time": 389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Kaniawati",
                    "alamat_pelapor": "JL PASIRKALIKI No.22 RT.001 RW.19 SDG SERANG",
                    "no_telp_pelapor": "6281220658823",
                    "keterangan_pelapor": "Kwh meteran nya tidak bertambah, akhir bulan desember 80000 akhir bulan januari juga masih tetap 80000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5523020100935",
                    "waktu_lapor": "01/02/2023 21:30:55",
                    "waktu_response": "01/02/2023 21:33:40",
                    "waktu_recovery": "01/02/2023 23:11:31",
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 5871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SONIAH ",
                    "alamat_pelapor": "JL IMAM MAHMUD KH IMAM MANSYUR NO 30 RT-/- KEL DURI PULO KEC GAMBIR JAKPUS / DEPAN GUDANG JUS",
                    "no_telp_pelapor": "6285640163680",
                    "keterangan_pelapor": "TGL 01.02.2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REKENING BULAN BERJALAN TELAH DILUNASI VIA PPOB. PTL MINTA SEGERA DISAMBUNG IDPEL 541101925202\\nMENGHUBUNGI KEMBALI. CC.52.SHODIKIN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108092",
                    "waktu_lapor": "01/02/2023 21:31:12",
                    "waktu_response": "01/02/2023 21:33:41",
                    "waktu_recovery": "01/02/2023 21:40:04",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MILVA",
                    "alamat_pelapor": "JL KOMARUDIN LAMA NO.7B KP UJUNG KRAWANG RT-12 / RW-5 KEL PULOGEBANG KEC CAKUNG - JAKTIM. ACUAN LOKASI: DEKAT SEKOLAH SMA YPIPI",
                    "no_telp_pelapor": "089510024956",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 23.44  KwH)\\nNO TOKEN 25264123907131745608, 16673511097911398477\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108094",
                    "waktu_lapor": "01/02/2023 21:31:48",
                    "waktu_response": "01/02/2023 21:34:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 33904988,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mansyur Mansyur",
                    "alamat_pelapor": "BTN Tamarunang blok D no 1",
                    "no_telp_pelapor": "6281242981301",
                    "keterangan_pelapor": "MUTASI_K (G9923020188852:LAYAR PERIKSA) - tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTAENG"
                },
                {
                    "no_laporan": "K5423020108097",
                    "waktu_lapor": "01/02/2023 21:32:49",
                    "waktu_response": "01/02/2023 21:40:04",
                    "waktu_recovery": "01/02/2023 21:50:56",
                    "durasi_response_time": 435,
                    "durasi_recovery_time": 652,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "003661793",
                    "nama_pelapor": "BP YONATAN",
                    "alamat_pelapor": "PR MAGERSARI INDAH JL PEPAYA NO 4  RT-6/ RW-4 KEL MAGERSARI KEC MAGERSARI KOTA MOJOKERTO JATIM ",
                    "no_telp_pelapor": "08113775887",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, REK FEBRUARI 23 STAND AKHIR : 8185 (DATA PADA ACMT : 8726) ,STAN APP  TGL 01/02/2022  : 8850. RUMAH DIHUNI DAN BERPAGAR. APP TIDAK MUDAH DIJANGKAU OLEH PETUGAS, PETUGAS  TIDAK PERNAH DATANG, YBS BERSEDIA DITEMUI OLEH PETUGAS CATER PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020108098",
                    "waktu_lapor": "01/02/2023 21:33:10",
                    "waktu_response": "01/02/2023 22:08:03",
                    "waktu_recovery": "02/02/2023 03:13:31",
                    "durasi_response_time": 2093,
                    "durasi_recovery_time": 18328,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Aulia Rahman",
                    "alamat_pelapor": "Komplek Perumahan Bukit Mekar Wangi Sektor 3 ",
                    "no_telp_pelapor": "6282110759994",
                    "keterangan_pelapor": "apakah setiap bulan petugas catat Meter benar mencatat kwh? sehingga bulan sekarang mahal? tolong dijelaskan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020108102",
                    "waktu_lapor": "01/02/2023 21:34:50",
                    "waktu_response": "01/02/2023 21:44:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 563,
                    "durasi_recovery_time": 33904412,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfan santoso",
                    "alamat_pelapor": "KP TELADAN PONDOK 5 No. RT.2 RW.11 PEMATANG P",
                    "no_telp_pelapor": "6285274072427",
                    "keterangan_pelapor": "MUTASI_K (G9923020188857:g) - MCB meteran sudah lemah kalau MCB nya mati sulit buat dihidupkan kembal, perlu diganti MCB nya dengan yang baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020108104",
                    "waktu_lapor": "01/02/2023 21:35:28",
                    "waktu_response": "01/02/2023 21:41:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 33904591,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mulyadi",
                    "alamat_pelapor": "KP CIBINONG No.0 RT.1 RW.2 CIAPUS",
                    "no_telp_pelapor": "6285772938858",
                    "keterangan_pelapor": "MUTASI_K (G9923020188856:padam) - setempat padam mohon segera di perbaiki",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020108106",
                    "waktu_lapor": "01/02/2023 21:35:38",
                    "waktu_response": "01/02/2023 21:48:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 789,
                    "durasi_recovery_time": 33904138,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Palevin yusuf",
                    "alamat_pelapor": "DS KARANG TAWANG No.0 RT.6 RW.3 NUSAWUNGU",
                    "no_telp_pelapor": "62822007721040",
                    "keterangan_pelapor": "MUTASI_K (G9923020188859:teknik) - kwh meter ga berkurang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KROYA"
                },
                {
                    "no_laporan": "K5423020108107",
                    "waktu_lapor": "01/02/2023 21:35:40",
                    "waktu_response": "01/02/2023 21:41:08",
                    "waktu_recovery": "01/02/2023 22:15:16",
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 2048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WAHYU",
                    "alamat_pelapor": "JL WADAS SARI 4 RT-4 / RW-2 NO 14A KEL PONDOK BETUNG KEC PONDOK AREN TANGSEL ACUAN LOKASI DEKAT GOR ARRAYAN",
                    "no_telp_pelapor": "085292794967",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". SISA 149.97 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020108108",
                    "waktu_lapor": "01/02/2023 21:35:55",
                    "waktu_response": "01/02/2023 21:37:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33904829,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YESSY",
                    "alamat_pelapor": "PR GRIYA BUKIT PELANGI P. 15 07 RT -/- KEC SANGATA UTARA KEL TELUK LINGGA KAB KUTAI TIMUR KALTIM PERUMAHAN KANAL 3",
                    "no_telp_pelapor": "085212174004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188854:GANGGUAN) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)SISA 15.50 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULPSANGATTA"
                },
                {
                    "no_laporan": "K5423020108109",
                    "waktu_lapor": "01/02/2023 21:35:50",
                    "waktu_response": "01/02/2023 21:42:22",
                    "waktu_recovery": "01/02/2023 22:28:01",
                    "durasi_response_time": 392,
                    "durasi_recovery_time": 2739,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yosepin Megasari",
                    "alamat_pelapor": "DS SUKA MANTRI No.0 RT.000 RW.00 SUKA RAYA",
                    "no_telp_pelapor": "62881023977647",
                    "keterangan_pelapor": "LISTRIK PADAM DARI PUKUL 20:30 HINGGA SAAT INI BELUM KEMBALI NYALA.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108110",
                    "waktu_lapor": "01/02/2023 21:36:01",
                    "waktu_response": "01/02/2023 21:40:36",
                    "waktu_recovery": "01/02/2023 22:35:36",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 3300,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "astini",
                    "alamat_pelapor": "Jl. Swadaya No.8",
                    "no_telp_pelapor": "6287894596378",
                    "keterangan_pelapor": "gagal.masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108111",
                    "waktu_lapor": "01/02/2023 21:36:02",
                    "waktu_response": "01/02/2023 22:03:34",
                    "waktu_recovery": "02/02/2023 00:26:56",
                    "durasi_response_time": 1652,
                    "durasi_recovery_time": 8602,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fomiwa",
                    "alamat_pelapor": "JL SEI ANDAI KOMP.PESONA PER No.",
                    "no_telp_pelapor": "6281351950833",
                    "keterangan_pelapor": "kabel bocor banguan nyetrum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020108113",
                    "waktu_lapor": "01/02/2023 21:36:22",
                    "waktu_response": "01/02/2023 21:50:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 33904048,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung hermawan",
                    "alamat_pelapor": "JL DSN 3 TANGGUL ANGIN No.0",
                    "no_telp_pelapor": "6285758356300",
                    "keterangan_pelapor": "MUTASI_K (G9923020188860:mohon pastikan kelokasi) - voltase rendah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKADANA (LAMPUNG)"
                },
                {
                    "no_laporan": "K5423020108115",
                    "waktu_lapor": "01/02/2023 21:36:26",
                    "waktu_response": "01/02/2023 21:51:50",
                    "waktu_recovery": "01/02/2023 21:53:13",
                    "durasi_response_time": 924,
                    "durasi_recovery_time": 83,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Terza Putra Yosima Ginting",
                    "alamat_pelapor": "JL SINDANGKASIH No.1 RT.000 RW.00 ANTAPANI",
                    "no_telp_pelapor": "6281264336069",
                    "keterangan_pelapor": "Saya ingin mendaftar perubahan daya untuk rumah saya, tapi ID pelanggan PLN rumah saya adalah mendiang kakek saya yang sudah lama meninggal. Saya bingung mengisi identitas pelanggannya. Apakah ada cara untuk mengurus ini di aplikasi atau saya harus ke kantor PLN?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5223020101864",
                    "waktu_lapor": "01/02/2023 21:37:25",
                    "waktu_response": "01/02/2023 22:12:28",
                    "waktu_recovery": "01/02/2023 22:42:15",
                    "durasi_response_time": 2103,
                    "durasi_recovery_time": 1787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020105268, MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108131",
                    "waktu_lapor": "01/02/2023 21:40:05",
                    "waktu_response": "01/02/2023 21:42:37",
                    "waktu_recovery": "01/02/2023 22:13:27",
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 1850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahwini",
                    "alamat_pelapor": "DN KARANGKENG NYABEKAN BARAT No. RT.8 RW.4 BATANG-BAT",
                    "no_telp_pelapor": "6287705725854",
                    "keterangan_pelapor": "Saya gagal input token \\nsaya mau minta kode kct\\nno meter\\n86010468782",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020108133",
                    "waktu_lapor": "01/02/2023 21:40:16",
                    "waktu_response": "01/02/2023 21:42:38",
                    "waktu_recovery": "01/02/2023 22:10:07",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 1649,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Maulana Yusuf",
                    "alamat_pelapor": "KP KABANDUNGAN No.0 RT.000 RW.00 SDG ASIH",
                    "no_telp_pelapor": "6287767888646",
                    "keterangan_pelapor": "setelah melakukan perubahan daya dari 450 ke 900\\ntagihan listrik menjadi membengkak, kisaran 250rb per bulan. Yang biasanya paling 100rb/120rb, itu menurut kami tidak masuk akal, karena di rumah penggunaan listrik pun tidak banyak.\\ndan terkadang masih suka off/ listrik tidak kuat digunakan.\\nTolong di cek\\nMohon bantuan nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIANJUR KOTA"
                },
                {
                    "no_laporan": "K5423020108140",
                    "waktu_lapor": "01/02/2023 21:41:03",
                    "waktu_response": "01/02/2023 21:42:27",
                    "waktu_recovery": "01/02/2023 22:35:42",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 3195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "astini",
                    "alamat_pelapor": "Jl. Sersan Asnadi No.8",
                    "no_telp_pelapor": "6287894596378",
                    "keterangan_pelapor": "gagal masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108141",
                    "waktu_lapor": "01/02/2023 21:41:13",
                    "waktu_response": "01/02/2023 22:34:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3208,
                    "durasi_recovery_time": 33901384,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bapak Surya",
                    "alamat_pelapor": "JL. TEROGONG 3 RT. 009 RW. 010 KEL. CILANDAK BARAT KEC. CILANDAK JAKARTA SELATAN DKI JAKARTA 12430 (KOSTAN SELOFIA IBU VINA) ",
                    "no_telp_pelapor": "087720950342",
                    "keterangan_pelapor": "MUTASI_K (G9923020188919:urgent) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 39.1",
                    "media": "Email",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020108146",
                    "waktu_lapor": "01/02/2023 21:42:09",
                    "waktu_response": "01/02/2023 22:10:24",
                    "waktu_recovery": "01/02/2023 22:13:37",
                    "durasi_response_time": 1695,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rio",
                    "alamat_pelapor": "seri Kuala lobam",
                    "no_telp_pelapor": "6281363739497",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG UBAN"
                },
                {
                    "no_laporan": "K5423020108147",
                    "waktu_lapor": "01/02/2023 21:42:21",
                    "waktu_response": "01/02/2023 21:45:24",
                    "waktu_recovery": "01/02/2023 22:27:53",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 2549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fakhry Fauzan Rukmana",
                    "alamat_pelapor": "KP BALEKER No. RT.1 RW.3 WARINGIN J",
                    "no_telp_pelapor": "6289513897960",
                    "keterangan_pelapor": "beli token sampe 4x ga ada ya g bisa diinput. dicoba lebih dari 10x gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108150",
                    "waktu_lapor": "01/02/2023 21:42:40",
                    "waktu_response": "01/02/2023 22:11:07",
                    "waktu_recovery": "01/02/2023 23:55:05",
                    "durasi_response_time": 1707,
                    "durasi_recovery_time": 6238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Hermawan",
                    "alamat_pelapor": "Jl. Jamir Blok Jambu No.52",
                    "no_telp_pelapor": "6281919382584",
                    "keterangan_pelapor": "isi kode token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108155",
                    "waktu_lapor": "01/02/2023 21:43:22",
                    "waktu_response": "01/02/2023 22:09:29",
                    "waktu_recovery": "01/02/2023 22:28:36",
                    "durasi_response_time": 1567,
                    "durasi_recovery_time": 1147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andy Rinaldy",
                    "alamat_pelapor": "Komp.Mekro Bisnis Center 8AA",
                    "no_telp_pelapor": "6281397710097",
                    "keterangan_pelapor": "kabel listrik tertimpa kabel wifi yg putus sehingga sangat membahayakan, kabel listrik kami, kalu di biarkan bisa putus dan membahayakan orang lain, karena kabel listrik di bebani kabel wifi mohon di tindak lanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020108165",
                    "waktu_lapor": "01/02/2023 21:45:26",
                    "waktu_response": "01/02/2023 22:46:02",
                    "waktu_recovery": "01/02/2023 22:49:03",
                    "durasi_response_time": 3636,
                    "durasi_recovery_time": 181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rully",
                    "alamat_pelapor": "JL BLOK B NO 5 No.0 RT.1 RW.1 TINGGEDE",
                    "no_telp_pelapor": "6285298090606",
                    "keterangan_pelapor": "tidak masuk pulsa prabayar.nya di kWh meter. di coba berapa kali, tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K1223020100537",
                    "waktu_lapor": "01/02/2023 21:46:59",
                    "waktu_response": "01/02/2023 22:51:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3884,
                    "durasi_recovery_time": 33900362,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELI",
                    "alamat_pelapor": "JL LUKU I GG PERTEMUAN NO 20 RT-RW- KEL KWALA BEKALA KEC MEDAN JOHOR KOTA MEDAN . ACUAN : -",
                    "no_telp_pelapor": "082234157402",
                    "keterangan_pelapor": "MUTASI_K (G9923020288949:gangguan app) - TGL 15/01/2023 PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG.  MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020108172",
                    "waktu_lapor": "01/02/2023 21:47:17",
                    "waktu_response": "01/02/2023 21:56:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 33903694,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad iqbal",
                    "alamat_pelapor": "KOMPLEK ANNISA MANSION KEBUN BARU RUMA NO C8",
                    "no_telp_pelapor": "6282331767475",
                    "keterangan_pelapor": "MUTASI_K (G9923020188886:lampu padam) - ARUS LISTRIK LEMAH, LAMPU KEDAP KEDIP RUMAH DI SAMPING NORMAL  ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JANARATA"
                },
                {
                    "no_laporan": "K5423020108175",
                    "waktu_lapor": "01/02/2023 21:47:48",
                    "waktu_response": "01/02/2023 21:52:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 33903887,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "PR. BUMI TAMANLANREA PERMAI BLOK AE NO 630 RT 002 RW- KEL. PACCERAKKANG KEC. BIRINGKANAYA KOTA MAKASSAR - SULSEL",
                    "no_telp_pelapor": "081343479442",
                    "keterangan_pelapor": "MUTASI_K (G9923020188864:meter error) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 17 KWH. HINGGA SAAT INI PUKUL 21:50 WIB BELUM ADA TINDAKLANJUTNYA. CC.54.FUADY",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020108186",
                    "waktu_lapor": "01/02/2023 21:49:27",
                    "waktu_response": "01/02/2023 21:52:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 33903929,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "handika",
                    "alamat_pelapor": "PR GRIYA NATAR ASRI No. NATAR",
                    "no_telp_pelapor": "6281272230030",
                    "keterangan_pelapor": "MUTASI_K (G9923020188862:pulsa tdk berkurang) - pulsa tidak berkurang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAR"
                },
                {
                    "no_laporan": "K5423020108187",
                    "waktu_lapor": "01/02/2023 21:49:32",
                    "waktu_response": "01/02/2023 22:09:10",
                    "waktu_recovery": "01/02/2023 23:22:12",
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 4382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RASDI",
                    "alamat_pelapor": "Kp.Pedurenan RT.02 RW.03 Jatiluhur, Jatiasih Kota Bekasi ",
                    "no_telp_pelapor": "6287741500424",
                    "keterangan_pelapor": "Penyambungan sementara Non pelanggan\\nUntuk hajatan/pesta,\\nDaya 4400VA selama 2hari pada tanggal 3 Februari s/d 4 Februari 2023\\nJam Mulai 07:00 s/d 16:00\\n\\nNama: Rasdi\\nNik: 3275091002840017\\nAlamat : Kp Pedurenan RT.02 RW.03 Jatiluhur, Jatiasih Kota Bekasi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108191",
                    "waktu_lapor": "01/02/2023 21:50:42",
                    "waktu_response": "01/02/2023 22:06:10",
                    "waktu_recovery": "01/02/2023 22:38:54",
                    "durasi_response_time": 928,
                    "durasi_recovery_time": 1964,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dita Anggraini",
                    "alamat_pelapor": "DS DESA BARU No.0 RW.",
                    "no_telp_pelapor": "6282385468656",
                    "keterangan_pelapor": "selamat malam\\nmohon maaf sebelumnya, saya pengguna listrik prabayar, setiap pengisian token kenapa jumlah Kwh yg didapat tdk sesuai dgn yg telah ditetapkan misalkan token 100 rb yg harusnya dpt 73.96 Kwh saya hanya dpt 67.27, dengan begitu jumlah uang yg saya keluarkan utk memenuhi kebutuhan listrik saya bertambah besar, terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIMPANG EMPAT"
                },
                {
                    "no_laporan": "K5323020100920",
                    "waktu_lapor": "01/02/2023 21:51:17",
                    "waktu_response": "01/02/2023 22:15:48",
                    "waktu_recovery": "01/02/2023 22:20:04",
                    "durasi_response_time": 1471,
                    "durasi_recovery_time": 256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK USUP SUPRIADI",
                    "alamat_pelapor": "JL KP BABAKAN PARI NO 17 RT 3/4 DESA BATUJAJAR TIMUR KEC BATUJAJAR KAB BANDUNG BARAT JABAR ACUAN DEKAT POSYANDU KE ATAS ",
                    "no_telp_pelapor": "081221158332",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 123 KWH (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5323020100921",
                    "waktu_lapor": "01/02/2023 21:51:26",
                    "waktu_response": "01/02/2023 22:14:08",
                    "waktu_recovery": "01/02/2023 22:16:27",
                    "durasi_response_time": 1362,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL NIHMAT KP NIHMAT NO 32 RT-2 / RW-6 KEL CIGUGUR GIRANG KEC PAROMPONG KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "6285722888468",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 486 PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020108193",
                    "waktu_lapor": "01/02/2023 21:51:43",
                    "waktu_response": "01/02/2023 22:18:07",
                    "waktu_recovery": "01/02/2023 22:48:35",
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 1828,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK B71 NO 78 KEL SUKA RAGAM KEC SERANG BARU KAB BEKASI ACUAN LOKASI DEKAT KUE BALOK",
                    "no_telp_pelapor": "082117379131",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN DENGAN ID METER 537216968946 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN (BLOKING PEMBELIAN) PADA DATA AP2T TERDAPAT P2TL NAMUN BULAN TIDAK SESUAI SISA PTL DILOKASI TERSISA 7,23 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5123020101692",
                    "waktu_lapor": "01/02/2023 21:51:47",
                    "waktu_response": "01/02/2023 21:55:45",
                    "waktu_recovery": "01/02/2023 22:22:02",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 1577,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HJ IMAH",
                    "alamat_pelapor": "JL BUNCIT INDAH BUMI MAS RAYA NO - RT 33 RW - KEL PEMURUS BARU KEC BANJAR SELATAN KOTA BANJARMASIN (SAMPING MEUBEL ELISABET, KOS-KOSAN IBU HAJI IMAH) ",
                    "no_telp_pelapor": "081348020030",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET. GAGAL, SETELAH UPDATE VKRN 43, SISA TOKEN : 744 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020108195",
                    "waktu_lapor": "01/02/2023 21:51:43",
                    "waktu_response": "01/02/2023 21:55:53",
                    "waktu_recovery": "02/02/2023 04:37:57",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 24124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "resmi Irnawati Sihotang",
                    "alamat_pelapor": "PR BKS TIMUR REG 5 H5 No.29 RT.0 RW.0 CIMUNING",
                    "no_telp_pelapor": "6281387997847",
                    "keterangan_pelapor": "saya mengisi token kenapa gagal terus ya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020108196",
                    "waktu_lapor": "01/02/2023 21:52:29",
                    "waktu_response": "01/02/2023 21:54:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 33903791,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRYANTO",
                    "alamat_pelapor": "JL GATOT SUBROTO NO 102 KEL. SUKARAJA KEC. BUMI WARAS. PATOKAN SAMPING POLSEK TELUK BETUNG SELATAN. BANDAR LAMPUNG",
                    "no_telp_pelapor": "085269331100",
                    "keterangan_pelapor": "MUTASI_K (G9923020188863:cek app kwh) - MOHON PERIKSA APP PRABAYAR KWH TIDAK BERTAMBAH. PTL (TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 01/02/2023 SEBESAR RP. 20.000,- DENGAN NOMOR TOKEN 65736200313720138898 DAN SISA KWH 18.9 kwh",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020108197",
                    "waktu_lapor": "01/02/2023 21:52:28",
                    "waktu_response": "01/02/2023 21:55:08",
                    "waktu_recovery": "01/02/2023 21:58:30",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "111970",
                    "nama_pelapor": "EDWIN GUSDIRZAL",
                    "alamat_pelapor": "JL. ANGGREK CAKRA NO.60 RT.7/RW.9, SUKABUMI UTARA, JAKARTA BARAT.",
                    "no_telp_pelapor": "085697996649",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 23233, ST BERDASARKAN ANGKA ACMT\\nJANUARI 2023=  22792. REK (TELAH DILUNASI). RUMAH TIDAK DIHUNI, BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG. //TERKAIT K5423013103883 INFO PELANGGAN BELUM ADA KONFIRMASI DARI PETUGAS/CC.54.PRAYOGA.SM//",
                    "media": "Email",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5123020100021",
                    "waktu_lapor": "01/02/2023 02:04:04",
                    "waktu_response": "01/02/2023 02:26:01",
                    "waktu_recovery": "01/02/2023 02:34:06",
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TITIN ",
                    "alamat_pelapor": "TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ",
                    "no_telp_pelapor": "087786974290",
                    "keterangan_pelapor": "TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K1423020100025",
                    "waktu_lapor": "01/02/2023 04:45:25",
                    "waktu_response": "01/02/2023 05:36:02",
                    "waktu_recovery": "01/02/2023 06:02:24",
                    "durasi_response_time": 3037,
                    "durasi_recovery_time": 1582,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "56224073793",
                    "nama_pelapor": "IBU AMELIA ",
                    "alamat_pelapor": "JL.PERJUANGAN KP RAWA KUDA NO.138 RT.11 RW.06 KEL.KARANG HARUM KEC.KEDUNG WARINGIN KAB.BEKASI - JABAR. ",
                    "no_telp_pelapor": "6285774292335",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MENGINFORMASIKAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DENGAN NO METER 56224073793 DAN SISA KWH = 0000 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020100136",
                    "waktu_lapor": "01/02/2023 05:32:54",
                    "waktu_response": "01/02/2023 05:43:06",
                    "waktu_recovery": "01/02/2023 06:03:02",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 1196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "JL.TROPODO 1 BARAT NO.149A RT-15 / RW-02 KEL.TROPODO KEC.WARU KAB SIDOARJO >> RUMAH DEKAT MUSHOLLA",
                    "no_telp_pelapor": "085104617658",
                    "keterangan_pelapor": "TGL 31-01-2023 PROSES PS 900/R1M-4400/L DENGAN NO.REGISTER:5114629016604. TGL 31-01-2023 BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI VIA ICONPAY RP.189,290, PS AKAN DIPERGUNAKAN PUKUL:06.00 PAGI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K1423020100030",
                    "waktu_lapor": "01/02/2023 05:39:58",
                    "waktu_response": "01/02/2023 05:54:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 894,
                    "durasi_recovery_time": 33961373,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUWEN/BP JONI FERNANDES SIHOMBING",
                    "alamat_pelapor": "JL SWADAYA MARINDAL NO 135 RT 00 RW 00 KEL HARJOSARI 2 KEC MEDAN AMPLAS KOTA MEDAN LOKASI MARINDAL DALAM ",
                    "no_telp_pelapor": "6285765442477",
                    "keterangan_pelapor": "MUTASI_K (G9923020187913:.) - TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA BRI PTL MINTA SEGERA DISAMBUNG. INFO PELANGGAN SUDAH MENGHUBUNGI PETUGAS DELITUA SEBELUMNYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K2323020100033",
                    "waktu_lapor": "01/02/2023 05:51:50",
                    "waktu_response": "01/02/2023 06:27:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2148,
                    "durasi_recovery_time": 33959407,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000000426130",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "KK HARAPAN BARU BLOK B2 NO 7 DAN 8  JL GARDENA 2 KL KT BARU KEC BEKASI BRT KT BEKASI ",
                    "no_telp_pelapor": "0811967139",
                    "keterangan_pelapor": "MUTASI_K (G9923020187854:urgen) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43”,  DISPLAY METER TERTERA  GAGAL, PTL  NYALA  (NM 32025088835 ) SISA 14 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K2323020100035",
                    "waktu_lapor": "01/02/2023 05:55:30",
                    "waktu_response": "01/02/2023 06:02:16",
                    "waktu_recovery": "01/02/2023 06:23:41",
                    "durasi_response_time": 406,
                    "durasi_recovery_time": 1285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHASANAH",
                    "alamat_pelapor": "JL KELUNCNG PRIAN DN KELUNCING RT 2 RW 2 KEL PRIYAN KEC MONTONG GADING KAB LOMBOK TIMUR AC LOKASI UTARA MASJID ",
                    "no_telp_pelapor": "081947095478",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 14297668676 PTL MENYALA SISA 445 KWH NO TOKEN: 3810 6483 1143 3794 1077 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100150",
                    "waktu_lapor": "01/02/2023 06:06:20",
                    "waktu_response": "01/02/2023 06:21:13",
                    "waktu_recovery": "01/02/2023 07:59:11",
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 5878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDI ",
                    "alamat_pelapor": "JL RAYA KECAPI PR KECAPI RESIDENCE KAV BLOK- NO 10 RT-9 / RW-16 KEL JATIRAHAYU KEC PONDOK MLATI KOTA BEKASI // DEKAT DENGAN APOTIK SEHATI ",
                    "no_telp_pelapor": "081214220918",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH 15.96  NO TOKEN 09284866452613717300//MENGHUB KEMBALI 6.23 01/02/23 CC.54.BASITH_N",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020100075",
                    "waktu_lapor": "01/02/2023 06:13:20",
                    "waktu_response": "01/02/2023 06:16:54",
                    "waktu_recovery": "01/02/2023 06:19:44",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "DN REKESAN DS PONDOK AGUNG JL PLTA MENDALAN NO -    RT-10 / RW-2 KEC KASEMBON KAB MALANG \\nDEKAT SEKOLAH SDN PONDOK AGUNG 4 ",
                    "no_telp_pelapor": "081259708314",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP METER KE TEMPAT YANG SEHARUSNYA KARENA SEBELUMNYA DILAKUKAN RENOVASI RUMAH,   \\nNIK KTP : 3507280103860002 ATAS NAMA BP AGUS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGORO"
                },
                {
                    "no_laporan": "K5223020100156",
                    "waktu_lapor": "01/02/2023 06:16:20",
                    "waktu_response": "01/02/2023 06:58:52",
                    "waktu_recovery": "01/02/2023 07:34:47",
                    "durasi_response_time": 2552,
                    "durasi_recovery_time": 2155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GLEDIS",
                    "alamat_pelapor": "JL UTARUM BANTEMIN ASRAMA POLRES BANTEMIN NO B6 RT-0 / RW-0 KEL BANTEMIN  KEC KAIMANA KAB KAIMANA ACUAN LOKASI : ASRAMA POLRES KAIMANA",
                    "no_telp_pelapor": "085256201405",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN TERETERA GAGAL , PTL NORMAL. 22.36\\n5178 2359 7634 7476 1157",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KAIMANA"
                },
                {
                    "no_laporan": "K3223020100023",
                    "waktu_lapor": "01/02/2023 06:20:40",
                    "waktu_response": "01/02/2023 06:55:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2112,
                    "durasi_recovery_time": 33957713,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "JL. HANDAYANI LR. 13 KM. 10 MASUK KEL. SAWAH GUMU KEC. SORONG UTARA KOTA SORONG",
                    "no_telp_pelapor": "82199577405",
                    "keterangan_pelapor": "MUTASI_K (G9923020187869:cek) - TIDAK DAPAT MELAKUKAN PENGINPUTAN VOUCHER (SISA 34.53 KWH), UPDATE VKRN 43. NO TOKEN SESUAI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5123020100080",
                    "waktu_lapor": "01/02/2023 06:22:11",
                    "waktu_response": "01/02/2023 06:34:04",
                    "waktu_recovery": "01/02/2023 10:58:17",
                    "durasi_response_time": 713,
                    "durasi_recovery_time": 15853,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO RIANTO",
                    "alamat_pelapor": "JL MEGA KP CIKETING UDIK NO.169 RT 1 RW 7 DS. CIKETING UDIK KEC. BANTARGEBANG KOTA BEKASI // DEKAT MASJID AL IKHLAS",
                    "no_telp_pelapor": "082311324944",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43, PTL NYALA  SISA 186 KWH . NO TOKEN TIDAK MENGETAHUI. BELUM ADA PEMBARUAN KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5123020100083",
                    "waktu_lapor": "01/02/2023 06:27:15",
                    "waktu_response": "01/02/2023 07:49:05",
                    "waktu_recovery": "01/02/2023 09:39:15",
                    "durasi_response_time": 4910,
                    "durasi_recovery_time": 6610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUARIAH",
                    "alamat_pelapor": "JL MERGAN RAYA GG.21 NO 47  RT-2 RW-6 KEL. TANJUNGREJO KEC. SUKUN KOTA MALANG.   DEKAT TOKO SEPATU NUKUS",
                    "no_telp_pelapor": "081775256752",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK  1 MINGGU YANG LALU  MENDAPAT  ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5123020100084",
                    "waktu_lapor": "01/02/2023 06:31:23",
                    "waktu_response": "01/02/2023 07:02:15",
                    "waktu_recovery": "01/02/2023 08:05:53",
                    "durasi_response_time": 1852,
                    "durasi_recovery_time": 3818,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "JL.TROPODO 1 BARAT NO.167 RT-15 RW-02 KEL.TROPODO KEC.WARU KAB SIDOARJO :: DEKAT MUSHOLLA",
                    "no_telp_pelapor": "085104617658",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100136, PELANGGAN MENDAFTAR PS ( L / 4400 VA ) PELAKSANAAN TGL 01/02/2023 JAM 06.00 DENGAN NO REGISTER 5114629016604, BP LUNAS PADA TGL 31/01/2023 NAMUN HINGGA SAAT INI BELUM ADA REALISASI OLEH PLN SETEMPAT .\\nUPDATE PENGADUAN PELANGGAN / CC.51.PUSPITASARI\\n( PELANGGAN LAPOR KEMBALI , INGIN DALAM WAKTU 20 MENIT SEGERA ADA PETUGASDATANG DILOKASI, LAPOR HINGGA 4 KALI BELUM ADA PETUGAS DATANG , MOHON BANTUAN TINDAKLANJUTNYA TERIMA KASIH )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K3223020100031",
                    "waktu_lapor": "01/02/2023 06:38:03",
                    "waktu_response": "01/02/2023 07:54:42",
                    "waktu_recovery": "01/02/2023 08:00:28",
                    "durasi_response_time": 4599,
                    "durasi_recovery_time": 346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NONENG",
                    "alamat_pelapor": "KP. KIARAPAYUNG RT-3 / RW-2 DS. MEKARSARI KEC. NGAMPRAH KAB. BANDUNG BARAT",
                    "no_telp_pelapor": "081802222573",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGELUHKAN SISA KWH PELANGGAN CEPAT HABIS. TOKEN SEBESAR RP. 50.000 HANYA DIGUNAKAN SELAMA 7 HARI YANG BIASANYA HABIS SELAMA 15 HARI SEJAK 24/01/23 PEMAKAIAN DILOKASI NORMAL DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5123020100097",
                    "waktu_lapor": "01/02/2023 06:40:30",
                    "waktu_response": "01/02/2023 07:07:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 33957038,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REI",
                    "alamat_pelapor": "JL BATANG.KUIS DUSUN 8 NO.99 RT002 RW001 DS.BUNTU BEDIMBAR KEC.TANJUNG MORAWA KAB  DELI SERDANG ( PAGAR HITAM )",
                    "no_telp_pelapor": "08116131771",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (BULAN 02/2023) = (28903),APP TGL. (01/02/2023) = (27068).PETUGAS CATER (RUTIN DATANG, LETAK APP MUDAH DIJANGKAU, TAGIHAN REKENING BELUM DILUNASI OLEH PELANGGAN, MOHON TINDAKLANJUTNYA ,TERIMA KASIH ).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K1423020100036",
                    "waktu_lapor": "01/02/2023 06:50:51",
                    "waktu_response": "01/02/2023 07:30:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2401,
                    "durasi_recovery_time": 33955613,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI",
                    "alamat_pelapor": "JL MASJID ATTAQWA RT 3 RW 9 NO C23 KEC BEKASI BARAT KEL BINTARA JAYA KOTA BEKASI ACUAN LOKASI DEKAT PERTIGAAN ",
                    "no_telp_pelapor": "081284680909",
                    "keterangan_pelapor": "MUTASI_K (G9923020187903:vkrn) - TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)\\nDENGAN NO METER 32008115787 DAN SISA KWH 15.93",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K3223020100036",
                    "waktu_lapor": "01/02/2023 06:54:06",
                    "waktu_response": "01/02/2023 07:03:30",
                    "waktu_recovery": "01/02/2023 10:58:30",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 14100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01102642970",
                    "nama_pelapor": "IBU MAWAR",
                    "alamat_pelapor": "JL BALI ROTAN KP CIKETING UDIK RT-004 / RW-02 KEL CIKIWUL KEC BANTAR GEBANG KOTA BEKASI. ACUAN LOKASI BELAKANG MASJID ARRAMDAN",
                    "no_telp_pelapor": "6285779011021",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA) SISA TOKEN 1939 KWH / UPDATE LAPOR CC.54.PRATIWI 07.08",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K3223020100041",
                    "waktu_lapor": "01/02/2023 07:12:23",
                    "waktu_response": "01/02/2023 07:15:22",
                    "waktu_recovery": "01/02/2023 09:06:30",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 6668,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMKA",
                    "alamat_pelapor": "JL BOTTO LAMBUA RT 006 RW 007 KANJILO, BAROMBONG, KAB. GOWA, SULAWESI SELATAN, AC LOKASI DIBELAKANG RUMAH PAK RW ",
                    "no_telp_pelapor": "04118912888",
                    "keterangan_pelapor": "TERKAIT NO LAPOR: K3223013000107,  K2323011800058, K3222112300257 & K5322120600180 BELUM ADA PENANGANAN , PROSES PB (R1MT/900VA) DENGAN NO. REGISTER : 3213112121391 TGL. 30/10/2022 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5223020100201",
                    "waktu_lapor": "01/02/2023 07:12:49",
                    "waktu_response": "01/02/2023 07:30:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1037,
                    "durasi_recovery_time": 33955659,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "005690548",
                    "nama_pelapor": "BP MIKO",
                    "alamat_pelapor": "JL JEPIT TEMBI DN KARANGGONDANG - 175 RT-6 / RW-9 KEL BENDOWOHARJO KEC SEWON KAB BANTUL || PINGGIR JALAN, DARI LAMPU MERAH JEPIT KE TIMUR 200 M, UTARA JALAN",
                    "no_telp_pelapor": "0274368092",
                    "keterangan_pelapor": "MUTASI_K (G9923020188001:tegangan drop) - 1 BANGUNAN VOLTASE DROP, TEGANGAN TERUKUR -, TERJADINYA SETELAH PUKUL 6 SORE\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K2323020100055",
                    "waktu_lapor": "01/02/2023 07:15:16",
                    "waktu_response": "01/02/2023 07:21:07",
                    "waktu_recovery": "01/02/2023 07:48:32",
                    "durasi_response_time": 351,
                    "durasi_recovery_time": 1645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZIDAN ",
                    "alamat_pelapor": "JLN. DAMAI RT 9 / RW 8 NO.82 KL SIDODAMAI KEC  SAMARINDA ILIR KT SAMARINDA  DKT WARUNG SIMPANG 3",
                    "no_telp_pelapor": "82155205935",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT TIDAK DAPAT INPUT TOKEN DISPLAY APP METER TERTERA GAGAL . PTL NYALA . SISA 140 KWH    NO METER: 32129658541 . TOKEN 7125 9739 1392 4016 6802 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5123020100131",
                    "waktu_lapor": "01/02/2023 07:17:16",
                    "waktu_response": "01/02/2023 07:18:17",
                    "waktu_recovery": "01/02/2023 08:52:35",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 5658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22102670829",
                    "nama_pelapor": "IBU ARI ",
                    "alamat_pelapor": "JL - PERUM GRAHA KOTA BLOK A-14 NO 37 RT 71 RW 12 KEL SUKO KEC SIDOARJO KAB SIDOARJO / DEKAT SDN SUKO 2 ",
                    "no_telp_pelapor": "081231148914",
                    "keterangan_pelapor": "NM 22102670829 PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN REJECT SETELAH UPDATE VKRN 43\\\" , NO TOKEN 5479 7373 5847 4042 4761 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = 20 KWH , PTL MENYALA \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020100133",
                    "waktu_lapor": "01/02/2023 07:20:52",
                    "waktu_response": "01/02/2023 07:38:11",
                    "waktu_recovery": "01/02/2023 09:03:17",
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 5106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SANTRI NO 16 RT-69 RW-0 KEL SEPINGGAN KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN :: DARI UNITED OIL MASUK , DEKAT SDN 012 ",
                    "no_telp_pelapor": "082158325338",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43. PTL NYALA , SISA PULSA 1011.79 KWH, NO TOKENNYA 72634399967131975942 (DIBELI TGL 01/02/2023). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K1423020100045",
                    "waktu_lapor": "01/02/2023 07:23:04",
                    "waktu_response": "01/02/2023 07:30:57",
                    "waktu_recovery": "01/02/2023 08:52:02",
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 4865,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "JL - NO - RT 5 RW - DN SETAPUK DS PADAK KEC KERUAK KOTA MATARAM. ",
                    "no_telp_pelapor": "087704629476",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN NO METER 45029460917 DAN SISA KWH 100\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K3223020100043",
                    "waktu_lapor": "01/02/2023 07:23:54",
                    "waktu_response": "01/02/2023 07:52:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1687,
                    "durasi_recovery_time": 33954344,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL DASANA INDAH KOMP DASANA INDAH BLK SI-15 NO.6, KEL.BOJONG NANGKA KEC.KELAPA II KAB.TANGERANG ACUAN : DEKAT SEKOLAH SUNAN BONANG ",
                    "no_telp_pelapor": "087887914884",
                    "keterangan_pelapor": "MUTASI_K (G9923020187937:Vkrn masuk kode keluhan G ) - GAGAL INPUT TOKEN (VKRN 43), KET.REJECT, PTL NYALA (SISA KWH : 10.XX KWH)\\nNO TOKEN : 5413 6954 7407 7139 8034",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100140",
                    "waktu_lapor": "01/02/2023 07:27:43",
                    "waktu_response": "01/02/2023 07:37:48",
                    "waktu_recovery": "01/02/2023 09:26:51",
                    "durasi_response_time": 605,
                    "durasi_recovery_time": 6543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA",
                    "alamat_pelapor": "JL PURNAWIRAWAN PR GUNUNG TERANG RESIDENCE BLOK - NO 1 KEL GUNUNG TERANG KEC LANGKAPURA KOTA BANDARLAMPUNG. SEBELUM SEKOLAH WARNA HIJAU",
                    "no_telp_pelapor": "081383355508",
                    "keterangan_pelapor": "REKENING FEB 2023 LEBIH TAGIH. STAND AKHIR REKENING FEB 2023 = 10.744, APP TGL 1/2/2023 = 9.501, PETUGAS CATER(RUTIN DATANG/TIDAK: TIDAK MENGETHAUI).LETAK APP MUDAH DIJANGKAU.LOKASI DIHUNI 3 HARI.REK FEB 2023 BELUM LUNAS.PEMAKAIAN NORMAL.PELANGGAN TIDAK MAU MEMBAYAR DAHULU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5123020100142",
                    "waktu_lapor": "01/02/2023 07:28:48",
                    "waktu_response": "01/02/2023 07:30:05",
                    "waktu_recovery": "01/02/2023 08:10:21",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 2416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAIS HAMUDI",
                    "alamat_pelapor": "DS RABIYAN     RT-- / RW--",
                    "no_telp_pelapor": "082337777553",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN DI 2 APLIKASI TIDAK BISA ADA KETERANGAN MELEBIHI LIMIT. SISA TOKEN SAAT INI 10 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5223020100229",
                    "waktu_lapor": "01/02/2023 07:31:30",
                    "waktu_response": "01/02/2023 08:45:42",
                    "waktu_recovery": "01/02/2023 08:52:04",
                    "durasi_response_time": 4452,
                    "durasi_recovery_time": 382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "141584   05",
                    "nama_pelapor": "BP FAISAL",
                    "alamat_pelapor": "JL RAYA GUMAWANG REBAN NO - RT -RW- DS GUMAWANG KEC PECALUNGAN KAB BATANG // LOKASI : SD N GUMAWANG 03 ",
                    "no_telp_pelapor": "08562663012",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 524520919523  (REKENING BERJALAN BELUM DILUNASI DAN TELAH DISARANKAN UNTUK SEGERA MELAKUKAN PELUNASAN)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BATANG"
                },
                {
                    "no_laporan": "K5223020100236",
                    "waktu_lapor": "01/02/2023 07:35:02",
                    "waktu_response": "01/02/2023 08:20:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2735,
                    "durasi_recovery_time": 33952628,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDUL MANAN",
                    "alamat_pelapor": "JL. SEMARANG DEMAK KEL PURWOSARI  KEC SAYUNG KAB DEMAK RT-4  RW-1 >> DEKAT SMA MUHAMADIYAH SAYUNG ",
                    "no_telp_pelapor": "089668940736",
                    "keterangan_pelapor": "MUTASI_K (G9923020187962:mohon dicek) - MOHON DILAKUKAN PEMANGKASAN RANTING-RANTING POHON DI WILAYAH (JL. SEMARANG DEMAK KEL PURWOSARI  KEC SAYUNG KAB DEMAK RT-4  RW-1 >> DEKAT SMA MUHAMADIYAH SAYUNG ), PADA (01/02/2023), (9.00) DIKHAWATIRKAN MENGGANGGU JARINGAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5123020100150",
                    "waktu_lapor": "01/02/2023 07:38:03",
                    "waktu_response": "01/02/2023 07:52:06",
                    "waktu_recovery": "01/02/2023 08:00:41",
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009286985",
                    "nama_pelapor": "BP ARIYADI",
                    "alamat_pelapor": "JL SUKAJAYA 3 NO 32  RT-/ RW-  KEL TAJUR KEC BOGOR TIMUR KAB BOGOR // BELAKANG BANK MANDIRI",
                    "no_telp_pelapor": "082213309589",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56602443733 KESULITAN BELI TOKEN DI (BCA M BANKING) DENGAN KETERANGAN (DI BLOKIR) DAN 'KETERANGAN \\\"PEMBLOKIRAN LAYANAN PEMBELIAN TOKEN'' DI APLIKASI P2APST . SAAT INI SISA TOKEN=37 KWH PTL MENYALA. NAMUN BELUM ADA PENYEBAB TERKAIT PEMBLOKIRAN PEMBELIAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5123020100151",
                    "waktu_lapor": "01/02/2023 07:40:14",
                    "waktu_response": "01/02/2023 08:35:51",
                    "waktu_recovery": "01/02/2023 10:03:55",
                    "durasi_response_time": 3337,
                    "durasi_recovery_time": 5284,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "004100821",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "JL PREGOLAN BUNDER NO.21 KEL TEGALSARI RT.2 RW.2 KEC TEGALSARI KOTA SURABAYA //DEKAT GEREJA ",
                    "no_telp_pelapor": "0315341857",
                    "keterangan_pelapor": "TANGGAL 10/01/2023 PELANGGAN MENERIMA BA TERKAIT APP METER BURAM. TANGGAL 11/01/2023 PELANGGAN DATANG KE ULP SETEMPAT DAN DIKENAKAN TAGIHAN SUSULAN P2TL DENGAN NO REGISTER 5110642008618. NO REGISTER SUDAH DILUNASI DI TANGGAL 11/01/2023 MELALUI INDOMARET. DAN INFO PETUGAS APABILA SUDAH ADA PEMBAYARAN AKAN DILAKUKAN PENGANTIAN DI TANGGAL 13/01/2023 NAMUN HINGGA SAAT INI BELUM ADA PENGANTIAN. PTL MENYALA. MOHON BANTUAN TINDAK LANJUT PENGANTIAN DAN KONFIRMASI SECEPATNYA. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP EMBONG WUNGU"
                },
                {
                    "no_laporan": "K2323020100062",
                    "waktu_lapor": "01/02/2023 07:41:11",
                    "waktu_response": "01/02/2023 07:47:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 385,
                    "durasi_recovery_time": 33954609,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK INDI HALIM",
                    "alamat_pelapor": "JL.RK ILIR NO.71 RT.20 RW.002 KEC.BANJARMASIN SELATAN KEL.PEKAUMAN KOTA BANJARMASIN ACUAN LOKASI : DISEBERANG PELELANGAN IKAN ",
                    "no_telp_pelapor": "81391922227",
                    "keterangan_pelapor": "MUTASI_K (G9923020187928:geser kwh) - MOHON BANTUAN LAYANAN PROSES GESER/PINDAH KWH METER KARENA RENOVASI BANGUNAN DENGAN NO KTP : 6371010902860007 AN INDI HALIM SELAKU PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K2323020100063",
                    "waktu_lapor": "01/02/2023 07:47:54",
                    "waktu_response": "01/02/2023 08:32:36",
                    "waktu_recovery": "01/02/2023 08:45:15",
                    "durasi_response_time": 2682,
                    "durasi_recovery_time": 759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU JANNAH ",
                    "alamat_pelapor": "JL GELATIK 0 0 RT-4 / RW-1 NO 0 KL BIRO BURI UTR KEC PALU SLT KT PALU ",
                    "no_telp_pelapor": "6285756115218",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MEMBELI TOKEN NO METER :39123612580 KET SILAHKAN KIRIM DIL PREPAID KE P2APST ,  PTL NYALA , SISA 500 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K1223020100031",
                    "waktu_lapor": "01/02/2023 07:48:01",
                    "waktu_response": "01/02/2023 07:54:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 403,
                    "durasi_recovery_time": 33954181,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DILAL ",
                    "alamat_pelapor": "SMAN 1 BAGAN SINEMBAH, JL SISINGAMANGARAJA NO - RT - RW - DS BAGAN BATU KOTA KEC BAGAN SINEMBAH KAB ROKAN HILIR",
                    "no_telp_pelapor": "082284730508",
                    "keterangan_pelapor": "MUTASI_K (G9923020187939:cek) - MOHON PERGANTIAN KABEL SR DIKARENAKAN SEBELUMNYA TERBAKAR DAN TGL 06/01/23 KABEL DIGANTI DENGAN KABEL 1 PHASA DENGAN BERSIFAT SEMENTARA INFO PELANGGAN : PETUGAS MENYARANKAN MELAKUKAN PELAPORKAN AGAR DIGANTI KABEL SR DENGAN  3 PHASA -PELANGGAN SUDAH MENYIAPKAN TIANG SEKOLAH UNTUK PENARIKAN KABEL  PELANGGAN PERNAH LAPOR DENGAN NO : K1223013100054, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAGAN BATU"
                },
                {
                    "no_laporan": "K5123020100163",
                    "waktu_lapor": "01/02/2023 07:50:41",
                    "waktu_response": "01/02/2023 07:52:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 33954335,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "1689241",
                    "nama_pelapor": "IBU WAHYU ",
                    "alamat_pelapor": "PR TNI AL BLOK I 13 NO 3 DS SUGIHWARAS RT 26 RW 27 KEC CANDI KAB SIDOARJO / KIR-KIRAN KE KIRI ",
                    "no_telp_pelapor": "081343443636",
                    "keterangan_pelapor": "MUTASI_K (G9923020187945:mohon maaf sebelumny permohonan pelanggan diterima) - PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL, SISA PULSA 760.7 KWH \\n12579600543208918382 DAN 31833147477137736693 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5223020100249",
                    "waktu_lapor": "01/02/2023 07:51:10",
                    "waktu_response": "01/02/2023 07:52:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 68,
                    "durasi_recovery_time": 33954327,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP BUDI RAHMAN FIRDAUS",
                    "alamat_pelapor": "JL PERSATUAN KOMP BAPPEM NO 26 RT/RW : 2/7 BLOK - KEL SUKABUMI SELATAN KEC KEBON JERUK JAKBAR // DEKAT KANTOR PLN JL PANJANG ",
                    "no_telp_pelapor": "62818626291",
                    "keterangan_pelapor": "MUTASI_K (G9923020188041:urgent) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA PULSA PELANGGAN 300 KWH\\nNO TOKEN : 2005 7911 5842 1557 6685\\n21424010549576600069",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5223020100251",
                    "waktu_lapor": "01/02/2023 07:53:47",
                    "waktu_response": "01/02/2023 07:58:18",
                    "waktu_recovery": "01/02/2023 10:57:46",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 10768,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14028593896",
                    "nama_pelapor": "BP ARI BACHTIAR",
                    "alamat_pelapor": "JL NARINGGO BUNISARI KP BUNISARI  RT 1 RW 8 NO - DS NENGKALAN KEC CIWEDAI KAB BANDUNG >> ACUAN LOKASI - ",
                    "no_telp_pelapor": "6285624376472",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL MENYALA DAN SISA 57.97 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K2323020100065",
                    "waktu_lapor": "01/02/2023 07:56:24",
                    "waktu_response": "01/02/2023 08:01:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33953796,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "KP BATU TAMBUN  RT. 8/- JL. PRAYA MANTANG NO. - DS AIK MOAL ",
                    "no_telp_pelapor": "087860192681",
                    "keterangan_pelapor": "MUTASI_K (G9923020187943:penanganan gangguan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 72.40 KWH. NM : 32173339311 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5123020100175",
                    "waktu_lapor": "01/02/2023 07:59:17",
                    "waktu_response": "01/02/2023 08:09:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 33953276,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "50211673376",
                    "nama_pelapor": "BP RIDWAN",
                    "alamat_pelapor": "JL MERAPI NO.- DN KERAS     RT-7 / RW-3 DS TANJUNG REJO KEC MADIUN KAB MADIUN //DEKAT MASJID ",
                    "no_telp_pelapor": "081333967153",
                    "keterangan_pelapor": "MUTASI_K (G9923020187950:kode G) - ANGKA KEYPAD 5  PADA APP PRABAYAR TIDAK BERFUNGSI SEJAK TANGGAL 31/01/20223 SEHINGGA TIDAK BISA ENTRY TOKEN, SISA PULSA SAAT INI 43.3KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5123020100180",
                    "waktu_lapor": "01/02/2023 08:04:23",
                    "waktu_response": "01/02/2023 08:18:27",
                    "waktu_recovery": "01/02/2023 10:16:47",
                    "durasi_response_time": 844,
                    "durasi_recovery_time": 7100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PERMADI",
                    "alamat_pelapor": "PR DE.DEDAUN RESIDENCE BLOK  B1 NO. 15 JL -  DS  SEKAR PUTIH KEL PENDEM  KEC JUNREJO KOTA BATU RT. 32 RW.8 / BELAKANG ARHANUT",
                    "no_telp_pelapor": "082143663669",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 18.79 KWH,",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K1223020100040",
                    "waktu_lapor": "01/02/2023 08:06:29",
                    "waktu_response": "01/02/2023 08:13:07",
                    "waktu_recovery": "01/02/2023 08:18:54",
                    "durasi_response_time": 398,
                    "durasi_recovery_time": 347,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANA",
                    "alamat_pelapor": "JL ARJUNA NO.98 RT-1 / RW-2 DS BUKIT JAYA KEC UKUI KAB PELALAWAN RIAU",
                    "no_telp_pelapor": "082316142319",
                    "keterangan_pelapor": "MOHON PERIKSA APP KWH TIDAK BERKURANG DIKETAHUI SEJAK 3 HARI YANG LALU (SISA = 24.53 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5123020100184",
                    "waktu_lapor": "01/02/2023 08:08:22",
                    "waktu_response": "01/02/2023 08:20:44",
                    "waktu_recovery": "01/02/2023 13:28:59",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 18495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUJIB ",
                    "alamat_pelapor": "JL - DN BLIMBING DS JELI NO 28 RT-7 RW-2 KEC KARANGREJO KAB TULUNGAGUNG ( DEKAT KOLAM RENANG   ) ",
                    "no_telp_pelapor": "085732675702",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN GESER  KWH PLN  , DIKARENAKAN HAMPIR ROBOH .\\nNO KTP  PELANGGAN  :  3504080304760001 A/N  MUJIB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K3223020100057",
                    "waktu_lapor": "01/02/2023 08:10:32",
                    "waktu_response": "01/02/2023 09:11:21",
                    "waktu_recovery": "01/02/2023 09:17:27",
                    "durasi_response_time": 3649,
                    "durasi_recovery_time": 366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELINDA",
                    "alamat_pelapor": "JL PENGERINGAN PANTAI WAIHAONG NO 1 RT - RW - KEL WAIHAONG KEC NUSANIWE KOTA AMBON, LOKASI: KANTOR BPM DAN PTSP",
                    "no_telp_pelapor": "0911351402",
                    "keterangan_pelapor": "TGL.31/01/2023 TUNG. REK. BULAN JANUARI 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5223020100267",
                    "waktu_lapor": "01/02/2023 08:10:46",
                    "waktu_response": "01/02/2023 08:11:24",
                    "waktu_recovery": "01/02/2023 08:30:49",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 1165,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AFID ",
                    "alamat_pelapor": "JL.PANCASILA NO.- RT.03 RW.02 KEL.DEBONGWETAN, DEBONGWETAN, KEC DUKUHTURI, KAB. TEGAL, JAWA TENGAH // BELAKANG PERSIS SD DEBONGWETAN",
                    "no_telp_pelapor": "081542137894",
                    "keterangan_pelapor": "TERKAIT K5223012800256. PELANGGAN PENDAFTARAN PB TGL 14/01/2023 TARIF/DAYA R1MT/900 NO REGISTER 5225112049288 BP LUNAS PADA TANGGAL (15/01/2023), YBS SUDAH DATANG KE UNIT DIINFORMASIKAN AKAN ADA PENYAMBUNGAN TGL 26/01/2023 NAMUN HINGGA SAAT INI BELUM TEREALISASI, MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. STATUS LAPORAN SELESAI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K1223020100041",
                    "waktu_lapor": "01/02/2023 08:11:07",
                    "waktu_response": "01/02/2023 08:16:56",
                    "waktu_recovery": "01/02/2023 08:27:54",
                    "durasi_response_time": 349,
                    "durasi_recovery_time": 658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1734215",
                    "nama_pelapor": "BP I MADE WIDIARTHA",
                    "alamat_pelapor": "JL BADAK AGUNG NO- RT- RW- KL SUMARTA KELOD KC DENPASAR TIMUR,KOTA DENPASAR . ACUAN LOKASI : DEKAT SEKOLAH REGEN SCHOOL",
                    "no_telp_pelapor": "081999019292",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR MILIK PELANGGAN DENGAN NO AGENDA 551000562301272316 DAN NO REG 5510032024888 . TGL 28/01/2023 BIAYA PENGGESERAN TELAH DILUNASI,MOHON DILAKUKAN PENANGANAN SESUAI KETENTUAN .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5123020100192",
                    "waktu_lapor": "01/02/2023 08:11:27",
                    "waktu_response": "01/02/2023 08:12:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 33953144,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "2222222",
                    "nama_pelapor": "BP ANDI PURWANTO",
                    "alamat_pelapor": "JL KEDIRI NO.361 KEL KUTA BR KUTA KEC KUTA KAB BADUNG //DEKAT GEREJA ",
                    "no_telp_pelapor": "082345229386",
                    "keterangan_pelapor": "MUTASI_K (G9923020187954:tdk bisa entry token) - NM 14441784502 TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL, SISA PULSA SAAT INI 491KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K1223020100042",
                    "waktu_lapor": "01/02/2023 08:11:39",
                    "waktu_response": "01/02/2023 08:18:16",
                    "waktu_recovery": "01/02/2023 08:31:37",
                    "durasi_response_time": 397,
                    "durasi_recovery_time": 801,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UNTUNG ",
                    "alamat_pelapor": "JL RAYA LINGKAR TIMUR NO. 0 RT 01 RW 08 DESA TASIK SERAI BARAT KEC. PINGGIR KAB. BENGKALIS DIDEKAT MESJID ARRAHMAN",
                    "no_telp_pelapor": "082384273541",
                    "keterangan_pelapor": "SEKITAR BULAN DESEMBER 22  DILAKUKAN REALISASI PERGANTIAN APP. TGL 17/11/22 PELANGGAN MELAKUKAN PEMBELIAN TOKEN DENGAN ID METER LAMA 86028324308 SEBESAR RP 50.000 MELALUI PPOB DENGAN NO TOKEN 08275465367295381770 NAMUN BELUM PERNAH DIINPUT PADA APP LAMA. MOHON NO TOKEN LAMA DAPAT DIGANTI DENGAN NO TOKEN BARU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5123020100194",
                    "waktu_lapor": "01/02/2023 08:11:43",
                    "waktu_response": "01/02/2023 08:24:08",
                    "waktu_recovery": "01/02/2023 10:38:30",
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 8062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKMAN",
                    "alamat_pelapor": "JL LUMUMBA DALAM 1 NO 37 KEL NGAGEL RT 3 RW 1 KEC WONOKROMO SURABAYA, BELAKANG SPBU NGAGEL",
                    "no_telp_pelapor": "085109470555",
                    "keterangan_pelapor": "PELANGGAN KEHILANGAN / LUPA DENGAN NO ID PEL A/N : SANTRI, DAYA : 900VA, TARIF: R1, ALAMAT IDPEL : .MOHON BANTUAN INFORMASI NO ID PEL KE PELANGGAN SEHINGGA PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN TAGIHAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100197",
                    "waktu_lapor": "01/02/2023 08:13:20",
                    "waktu_response": "01/02/2023 08:15:59",
                    "waktu_recovery": "01/02/2023 08:51:17",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 2118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22100872351",
                    "nama_pelapor": "IBU ESTRI",
                    "alamat_pelapor": "JL - PR PURI SURYA JAYA  SYDNEY GARDEN    BLOK  L5 NO 6   RT  7 RW  1 KEL   PUNGGUL  KEC  GEDANGAN  KAB. SIDOARJO JAWA TIMUR / DEKAT POS   SATPAM",
                    "no_telp_pelapor": "0318917715",
                    "keterangan_pelapor": "MOHON BANTUAN  TINDAK LANJUT TERKAIT  PELANGGAN PENGAJUAN  TURUN DAYA R2T / 4400VA KE  R2T / 3500VA  DENGAN  NO REGISTER  5118015084747 NAMUN PADA DATA  KETERANGAN   PERMOHONAN BELUM DI SAHKAN MANAGER   ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1423020100069",
                    "waktu_lapor": "01/02/2023 08:14:34",
                    "waktu_response": "01/02/2023 08:22:53",
                    "waktu_recovery": "01/02/2023 09:44:20",
                    "durasi_response_time": 499,
                    "durasi_recovery_time": 4887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "009555949",
                    "nama_pelapor": "IBU ARIANI",
                    "alamat_pelapor": "JL. MERDEKA NO. 45 RT 3 RW 3 KEL. JANUNG KIDUL KEC. KOTA KAB. NGANJUK PROVINSI JATIM (LOKASI DARI KABUPATEN KE TIMUR, BELAKANG TELKOM)",
                    "no_telp_pelapor": "082131888065",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA MBAKING BCA. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5123020100200",
                    "waktu_lapor": "01/02/2023 08:14:50",
                    "waktu_response": "01/02/2023 08:18:37",
                    "waktu_recovery": "01/02/2023 08:38:17",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 1180,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002136272",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL - NO. - DN CABAK RT 4 RW 2 DS KEREP KEC TAROKAN KAB KEDIRI // DEKAT MAKAM ",
                    "no_telp_pelapor": "081234271347",
                    "keterangan_pelapor": "PELANGGAN DENGAN NOMOR METER 14010851252 TERKAIT KESULITAN PEMBELIAN TOKEN DI (APLIKASI BANK JATIM) DENGAN KETERANGAN (NO. TIDAK VALID) DAN KETERANGAN SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 18 KWH. INFO DARI PELANGGAN SEBELUMNYA TIDAK ADA PENGGANTIAN APP METER. PTL NYALA . PELANGGAN PERNAH LAPOR DENGAN NO: K5123012401089, BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K5123020100204",
                    "waktu_lapor": "01/02/2023 08:18:26",
                    "waktu_response": "01/02/2023 08:57:40",
                    "waktu_recovery": "01/02/2023 09:38:58",
                    "durasi_response_time": 2354,
                    "durasi_recovery_time": 2478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUSRIANI",
                    "alamat_pelapor": "JL KLAYATAN 3 GG TERATAI NO.- RT- RW- KEL BANDUNG REJOSARI KEC SUKUN KOTA MALANG / DARI GG TERATAI 3 RUMAH SEBELUM MUSHOLA ASIN",
                    "no_telp_pelapor": "081334156925",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN MCB APP DAN SEKRING SUDAH DI OFF KAN DAN TIDAK ADA PEMAKAIAN, TETAPI KWH METER TETAP BERKURANG, SISA PULSA 62 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5123020100206",
                    "waktu_lapor": "01/02/2023 08:19:39",
                    "waktu_response": "01/02/2023 09:03:25",
                    "waktu_recovery": "01/02/2023 11:06:50",
                    "durasi_response_time": 2626,
                    "durasi_recovery_time": 7405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LEONI",
                    "alamat_pelapor": "JL KARANG ASEM XII A NO.43-45 KEL  PLOSO KEC  TAMBAKSARI KOTA SURABAYA JAWA TIMUR /DEKAT SEKOLAH MANDALA ",
                    "no_telp_pelapor": "082257474851",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T/1300 NO REGISTER 5110212034179 REALISASI PASANG TGL 10/1/2023, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN TELAH MEMILIKI SLO, MOHON SECEPATNYA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5223020100295",
                    "waktu_lapor": "01/02/2023 08:21:37",
                    "waktu_response": "01/02/2023 08:35:46",
                    "waktu_recovery": "01/02/2023 10:08:46",
                    "durasi_response_time": 849,
                    "durasi_recovery_time": 5580,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEVA",
                    "alamat_pelapor": "JL RAYA MAGETAN  NITIKAN NO 0 DS NITIKAN RT 10 RW 2 KEC PLAOSAN KAB MAGETAN JATIM LOKASI DEKAT JEMBATAN ",
                    "no_telp_pelapor": "085732156281",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER TIANG. PELANGGAN MENGHENDAKI GESER TIANG  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K3223020100061",
                    "waktu_lapor": "01/02/2023 08:21:52",
                    "waktu_response": "01/02/2023 08:51:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1805,
                    "durasi_recovery_time": 33950748,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PETER",
                    "alamat_pelapor": "KPR PUSKOPAD BLOK E NO. 2 KEL. AWIO KEC. ABEPURA JAYAPURA",
                    "no_telp_pelapor": "81340077769",
                    "keterangan_pelapor": "MUTASI_K (G9923020188020:abe21) - TIDAK DAPAT MELAKUKAN PENGINPUTAN VOUCHER (SISA 11023 KWH), UPDATE VKRN 43. NO TOKEN SESUAI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5223020100296",
                    "waktu_lapor": "01/02/2023 08:22:09",
                    "waktu_response": "01/02/2023 08:38:22",
                    "waktu_recovery": "01/02/2023 09:52:08",
                    "durasi_response_time": 973,
                    "durasi_recovery_time": 4426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "DS PANUNGGALAN JL - NO - RT 4 RW 1 DS  PANUNGGALAN, KEC PENGADEGAN, KAB. PURBALINGGA, JAWA TENGAH",
                    "no_telp_pelapor": "085226543999",
                    "keterangan_pelapor": "TGL 09/01/2023 PROSES PB (B2T/33000VA DENGAN NO.REGISTER: 5220312159517 TGL 11/01/2023 BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K1423020100078",
                    "waktu_lapor": "01/02/2023 08:24:03",
                    "waktu_response": "01/02/2023 08:26:28",
                    "waktu_recovery": "01/02/2023 10:36:16",
                    "durasi_response_time": 145,
                    "durasi_recovery_time": 7788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUJIONO",
                    "alamat_pelapor": "JL LAKS.MARTADINATA  NO.16 RT.33 RW.0 KEL PESAWAHAN KEC TELUK BETUNG SELATAN KOTA BANDAR LAMPUNG, SEBELAH ALFAMART ",
                    "no_telp_pelapor": "0721481504",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI KONVERSI TOKEN. INFO PELANGGAN SEBELUMNYA DILAKUKAN PERGANTIAN APP DENGAN NO METER LAMA=22111306340. PEMBELIAN TOKEN TGL 23/01/23 SEBESAR RP 100.000,- BELUM DIINPUTKAN KE APP KARENA SEBELUMNYA GANGGUAN PADA APP (DISPLAY APP TERTERA ERROR 06). PELANGGAN MENGINGINKAN PEMBELIAN TOKEN PADA APP LAMA DAPAT DIKONVERSIKAN KE APP BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K1423020100080",
                    "waktu_lapor": "01/02/2023 08:28:42",
                    "waktu_response": "01/02/2023 09:39:14",
                    "waktu_recovery": "01/02/2023 14:51:27",
                    "durasi_response_time": 4232,
                    "durasi_recovery_time": 18733,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JULI",
                    "alamat_pelapor": "JL RAYA KH AZHARI, PR GRIYA PESONA HARAPAN JAYA BLOK A NO 20 KEL KALIDONI KEC KALIDONI KOTA PALEMBANG",
                    "no_telp_pelapor": "082376313449",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 2 MINGGU YANG LALU DENGAN NO METER 45010785744 SISA KWH = 133.83 KWH , TERKAIT K1423013100061",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5123020100228",
                    "waktu_lapor": "01/02/2023 08:32:47",
                    "waktu_response": "01/02/2023 08:35:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 33951729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ENTUS",
                    "alamat_pelapor": "KK TAMAN PONDOK BENDA  BLOK A NO 7 JL - KEL PONDOK BENDA KEC PAMULANG TANGERANG SELATAN \\n",
                    "no_telp_pelapor": "081382611119",
                    "keterangan_pelapor": "TANGGAL 20/01/2023  PENGGANTIAN APP DENGAN SISA TOKEN= 119 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 56225800269  , STROOM PERDANA 134 KWH  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K1423020100082",
                    "waktu_lapor": "01/02/2023 08:34:33",
                    "waktu_response": "01/02/2023 08:38:18",
                    "waktu_recovery": "01/02/2023 10:19:54",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 6096,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA ",
                    "alamat_pelapor": "PR.GRAND BAFANDA BLOK A2 NO.05 JLN.TANJUNG PURI KEL.REJOSARI  KEC.TENAYAN RAYA KOTA PEKANBARU, RIAU.",
                    "no_telp_pelapor": "081266769619",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 PELANGGAN BERMAKSUD MENGAJUKAN GESER SR DIKARENAKAN RENOVASI BANGUNAN DENGAN DATA-DATA SEBAGAI BERIKUT : \\nID PEL : 181101533619 ATAS NAMA DIKA SUHARMAN LBS\\nNO. KTP : 131.209.050.494.000.2\\nALAMAT : PR.GRAND BAFANDA BLOK A2 NO.05 JLN.TANJUNG PURI KEL.REJOSARI  KEC.TENAYAN RAYA KOTA PEKANBARU, RIAU.\\nNO. TELEPON : 081266769619\\nMOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020100236",
                    "waktu_lapor": "01/02/2023 08:35:38",
                    "waktu_response": "01/02/2023 08:45:59",
                    "waktu_recovery": "01/02/2023 09:05:54",
                    "durasi_response_time": 621,
                    "durasi_recovery_time": 1195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32002996935",
                    "nama_pelapor": "IBU OKTE",
                    "alamat_pelapor": "JL LIDAH KULON  RT 6 RW 1 NO. 10 C  KEL  LIDAH KLN  KEC  LAKARSANTRI, KOTA SURABAYA - JAWA TIMUR",
                    "no_telp_pelapor": "0317531282",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN , PELANGGAN DAFTAR TURUN DAYA VIA APLIKASI MOBILE \\\" DG NO AGENDA 511629922301307489 DAN NO REG 5116215034001 , NAMUN  TIDAK BISA LANJUT  MEMBAYAR TOKEN PERDANA KARENA MUNCUL KET \\\"  MENUNGGU VERIFIKASI DARI UNIT \\\"  \\nNO ID PEL  / NM : 32002996935  .CEK DATA 123  : PERMOHONAN BLM DISAHKAN MANAGER . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5123020100239",
                    "waktu_lapor": "01/02/2023 08:36:27",
                    "waktu_response": "01/02/2023 08:46:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 33951090,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL KEMLATEN  No. 67  RT 01  RW 6 , KEL KEBRAON, KEC KARANG PILANG, KOTA SURABAYA, / DEPN PILAR LAND ",
                    "no_telp_pelapor": "081331333371",
                    "keterangan_pelapor": "TUSBUNG DIMIGRASIKAN KE PRABAYAR DENGAN NOMOR REGISTER 5116217034035 BELUM ADA REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5123020100240",
                    "waktu_lapor": "01/02/2023 08:36:50",
                    "waktu_response": "01/02/2023 08:51:12",
                    "waktu_recovery": "01/02/2023 09:33:50",
                    "durasi_response_time": 862,
                    "durasi_recovery_time": 2558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "100916059",
                    "nama_pelapor": "BP NUR RAHMAN",
                    "alamat_pelapor": "PR BLURU KIDUL PERMAI BLOK S NO 2 JL - RT 3 RW 9 KEL BLURU KIDUL KEC BLURU KAB SIDOARJO/ DEKAT PASAR BLURU",
                    "no_telp_pelapor": "081332847940",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA. SISA TOKEN 12 KWH. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1223020100050",
                    "waktu_lapor": "01/02/2023 08:38:24",
                    "waktu_response": "01/02/2023 08:55:45",
                    "waktu_recovery": "01/02/2023 09:28:38",
                    "durasi_response_time": 1041,
                    "durasi_recovery_time": 1973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAY",
                    "alamat_pelapor": "DEALER HONDA PEMATANG REBA JL LINTAS TIMUR NO - RT-19 / RW-7 DESA PEMATANG REBA KEC RENGAT BARAT KAB INDRAGIRI HULU RIAU",
                    "no_telp_pelapor": "082285418005",
                    "keterangan_pelapor": "TGL 12/01/23 DILAKUKAN PERGANTIAN APP KARENA RUSAK DENGAN AGENDA 184100562301091655. INFO PELANGGAN ADA SISA KWH PADA APP LAMA NO METER 86041532861 YANG BELUM DIKONVERSI KE APP BARU NO METER 86223948372",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGAT KOTA"
                },
                {
                    "no_laporan": "K5123020100242",
                    "waktu_lapor": "01/02/2023 08:39:01",
                    "waktu_response": "01/02/2023 09:32:20",
                    "waktu_recovery": "01/02/2023 10:16:17",
                    "durasi_response_time": 3199,
                    "durasi_recovery_time": 2637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10003998",
                    "nama_pelapor": "IBU DINDA",
                    "alamat_pelapor": "JL BULAK SETRO 1B NO.15 RT.03 RW 04  KEL. BULAK KEC BULAK  KOD SURABAYA",
                    "no_telp_pelapor": "03151505051",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI SEBELUMNYA  TERJADI GANGGUAN TANGGAL 21/01/2023  PETUGAS SUDAH DATANG ,  MENDAPAT  BERITA ACARA AKAN TETAPI BELUM ADA PENGGANTIAN MCB APP KARENA PELANGGAN DIJANJIKAN PENGGANTIAN MCB APP  , KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5123020100251",
                    "waktu_lapor": "01/02/2023 08:41:36",
                    "waktu_response": "01/02/2023 08:43:16",
                    "waktu_recovery": "01/02/2023 09:10:47",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 1651,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22111536839",
                    "nama_pelapor": "BP UDIN",
                    "alamat_pelapor": "DS KENDUNG REJO UTAMA RT 3 RW  8  KEL S EMEMI   JL KENDUNG REJO GG 3 SELATAN  NO  1-45 KEC  BENOWO KOTA SURABAYA  / DEKAT MASJID BAITUL HUDA  RW 8  ",
                    "no_telp_pelapor": "085645150472",
                    "keterangan_pelapor": "PELANGGAN/ WARGA   PENGAJUAN PINDAH JARINGAN  ATAU PENAMBAHAN TIANG  DIKARENAKAN BEBERAPA BULAN YANG LALU KABEL SR TERBAKAR DAN  1  TIANG UNTUK  20 RUMAH  . NO KTP PENANGGUNG JAWAB  :  3578122711870001 AN MIFTAKHUL HUDDIN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100254",
                    "waktu_lapor": "01/02/2023 08:43:09",
                    "waktu_response": "01/02/2023 09:34:33",
                    "waktu_recovery": "01/02/2023 12:19:30",
                    "durasi_response_time": 3084,
                    "durasi_recovery_time": 9897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IVAN",
                    "alamat_pelapor": "KP KEBON DS SUCI NO 62 RT-3 RW-5 KEC MANYAR KAB GRESIK/ JL TEMBUSAN KE GALAKSI",
                    "no_telp_pelapor": "081216044562",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 42.1 KWH. PTL NYALA.  NO TOKEN 08764665038254140084. DILOKASI TIDAK DIKETAHUI ADA PEMBAHARUAN KWH METER OLEH PETUGAS/ UPDATE: PELANGGAN MENGHUBUNGI KEMBALI. CC.51.NURUL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K1223020100054",
                    "waktu_lapor": "01/02/2023 08:43:18",
                    "waktu_response": "01/02/2023 08:50:44",
                    "waktu_recovery": "01/02/2023 08:55:10",
                    "durasi_response_time": 446,
                    "durasi_recovery_time": 266,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIKA",
                    "alamat_pelapor": "JL STM NO. 8 RT -/- KEL. STM UJUNG KEC. DELITUA KAB. DELI SERDANG DIDEKAT ROTI MENARA SEBELUM LAMPU MERAH",
                    "no_telp_pelapor": "082141438017",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23  BERIKUT BK DAN REK BERJALAN BULAN FEBRUARI 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. KABEL SR DIPUTUS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5123020100256",
                    "waktu_lapor": "01/02/2023 08:44:20",
                    "waktu_response": "01/02/2023 08:49:03",
                    "waktu_recovery": "01/02/2023 09:35:37",
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 2794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000134139",
                    "nama_pelapor": "BP DARIUS / IBU YUNITA",
                    "alamat_pelapor": "JL TAMAN TITIAN INDAH KK TAMAN TITIAN INDAH BLOK H1 NO.7 RT- RW- KEL KALIBARU KEC MEDAN SATRIA KOTA BEKASI / DEKAT PRAKTERK DR IVAN",
                    "no_telp_pelapor": "081310903936",
                    "keterangan_pelapor": "GAGAL ENTRY TOKEN, VKRN 43, TIDAK ADA PETUGAS PEMBAHARUAN, SISA PULSA 150.33 KWH, 19414149687692671073, 54981359050762686260, 71984754214450368305",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K2323020100069",
                    "waktu_lapor": "01/02/2023 08:44:50",
                    "waktu_response": "01/02/2023 09:01:35",
                    "waktu_recovery": "01/02/2023 10:07:43",
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 3968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FAISOL HASANUDDIN",
                    "alamat_pelapor": "JL RAWASARI 3 DALAM KOMPLEK RAWASARI NO 51A RT-11 / RW-0 KEL. AIR PUTIH KEC. SAMARINDA ULU KOTA SAMARINDA.ACUAN: DEKAT LANGGAR. ",
                    "no_telp_pelapor": "81342291064",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER DIKARENAKAN APP BLANK (TERKAIT G2322122700265) , MENGINFORMASIKAN MEMILIKI SISA STROOM DI APP METER LAMA (NO.METER 14250449841) YAITU (230 KWH) DAN TOKEN 50RB DGN NO TOKEN 41245584428603298325. MOHON STROOM DI APP METER  LAMA DI KONVERSIKAN KE APP METER BARU (NO.METER 45102521809)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ULU"
                },
                {
                    "no_laporan": "K1223020100057",
                    "waktu_lapor": "01/02/2023 08:46:03",
                    "waktu_response": "01/02/2023 09:18:03",
                    "waktu_recovery": "01/02/2023 09:25:57",
                    "durasi_response_time": 1920,
                    "durasi_recovery_time": 474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELISA",
                    "alamat_pelapor": "JL MEDAN TEBING TINGGI KM 56 NO RT- / RW- KEL  FIRDAUS, KEC SEI RAMPAH, KAB. SERDANG BEDAGAI, SUMATERA UTARA",
                    "no_telp_pelapor": "0617945888",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MENGAJUKAN PROSES PB DENGAN NO AGENDA 126169912301116881 DENGAN DAYA 105 KVA , SURVEY PETUGAS PEMASANGAN TRAFO TIDAK BISA DILINGKUNGAN PELANGGAN SEHINGGA PELANGGAN INGIN MENGAJUKAN PB KE DAYA 240 KVA. MOHON HAL TSB PELANGGAN DAPAT DI KONFIRMASI SUDAH DI JELASKAN SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RAMPAH"
                },
                {
                    "no_laporan": "K5223020100346",
                    "waktu_lapor": "01/02/2023 08:46:42",
                    "waktu_response": "01/02/2023 09:11:29",
                    "waktu_recovery": "01/02/2023 09:22:51",
                    "durasi_response_time": 1487,
                    "durasi_recovery_time": 682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0033845940000",
                    "nama_pelapor": "NANANGMURI ",
                    "alamat_pelapor": "JLEGONG RT 009 RW 003 BANYU URIP,KLEGO, BOYOLALI SAMPING FOTOCOPY JAVA CELL ",
                    "no_telp_pelapor": "085642036226",
                    "keterangan_pelapor": "TGL 30/01/2023 TAGIHAN REKENING JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK BTN PTL MINTA SEGERA DISAMBUNG.TERKAIT BUKTI LAPOR : K5423013103890",
                    "media": "Instagram",
                    "nama_ulp": "ULP SUMBERLAWANG"
                },
                {
                    "no_laporan": "K5223020100348",
                    "waktu_lapor": "01/02/2023 08:48:16",
                    "waktu_response": "01/02/2023 09:33:43",
                    "waktu_recovery": "01/02/2023 09:56:41",
                    "durasi_response_time": 2727,
                    "durasi_recovery_time": 1378,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007009686",
                    "nama_pelapor": "FAUZIAH/winfauziah ",
                    "alamat_pelapor": "JL TAMAN APEL MERAH 2 BLOK A6 NO 42 RT 6 RW 19 KEL PADURENAN KEC MUSTIKA JAYA 17156",
                    "no_telp_pelapor": "089674825474",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK JANUARI 2023 BERDASARKAN FOTO ANGKA ACMT JANUARI 2023  = 27580. NAMUN PADA DATA ACMT JANUARI 2023 = 27603 REK BELUM DILUNASI. (KONDISI RUMAH HUNI, BERPAGAR). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT.\\n",
                    "media": "Instagram",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5123020100263",
                    "waktu_lapor": "01/02/2023 08:48:42",
                    "waktu_response": "01/02/2023 08:57:34",
                    "waktu_recovery": "01/02/2023 09:39:35",
                    "durasi_response_time": 532,
                    "durasi_recovery_time": 2521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0050806",
                    "nama_pelapor": "BP CAHYO",
                    "alamat_pelapor": "JL - PR PESONA BURING RAYA BLOK D2 NO 8 KEL WONOKOYO RT 1 RW 4 KEC KEDUNG KANDANG KOD MALANG, GOR KEN AROK MASUK",
                    "no_telp_pelapor": "085856528717",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING FEBRUARI 2023 = 11.929, \\nAPP TGL 01/02/2023 = 011.748,6 PETUGAS CATER TIDAK DATANG,\\nREKENING BELUM DILUNASI. MOHON MENGHUBUNGI PELANGGAN SEBELUM KE LOKASI KARENA PELANGGAN TIDAK BERADA DI LOKASI. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K1423020100094",
                    "waktu_lapor": "01/02/2023 08:50:01",
                    "waktu_response": "01/02/2023 09:37:07",
                    "waktu_recovery": "01/02/2023 11:36:56",
                    "durasi_response_time": 2826,
                    "durasi_recovery_time": 7189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22111376590",
                    "nama_pelapor": "BP SUPRIANTO",
                    "alamat_pelapor": "JL. BARATAJAYA 59B NO. 14 RT 4 RW 7 KEL. BARATAJAYA KEC. GUBENG KOTA SURABAYA PROVINSI JATIM (DI DEKAT STASIUN TERMINAL BARATAJAYA)",
                    "no_telp_pelapor": "082269468184",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN NO METER PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN 39199862012537770798 DAN SISA KWH: 70 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100266",
                    "waktu_lapor": "01/02/2023 08:50:22",
                    "waktu_response": "01/02/2023 08:52:46",
                    "waktu_recovery": "01/02/2023 15:56:44",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 25438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI ",
                    "alamat_pelapor": "JL RAYA KERJEN NO- RT 3 RW 2 KEL KERJEN KEC SRENGAT KAB BLITAR (DKT PONDOK) ",
                    "no_telp_pelapor": "081555903222",
                    "keterangan_pelapor": "MOHON BANTUAN PENGAMANAN KEGIATAN PENEBANGAN POHON DI LOKASI JL RAYA KERJEN NO- RT 3 RW 2 KEL KERJEN KEC SRENGAT KAB BLITAR (DKT PONDOK)  PADA TANGGAL 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRENGAT"
                },
                {
                    "no_laporan": "K5223020100351",
                    "waktu_lapor": "01/02/2023 08:50:19",
                    "waktu_response": "01/02/2023 09:31:27",
                    "waktu_recovery": "01/02/2023 11:39:03",
                    "durasi_response_time": 2468,
                    "durasi_recovery_time": 7656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001163354",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "PR GRAND KAHURIPAN 3 JL. BROMO X BLOK BL  NO.12B RT-03 / RW-07 KEL. KLAPA NUNGGAL KEC. KLAPA NUNGGAL KAB. BOGOR",
                    "no_telp_pelapor": "6285716608459",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN,  SETELAH UPDATE VKRN 43 NAMUN BELUM ADA PETUGAS DATANG. SISA KWH 32.10",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5223020100358",
                    "waktu_lapor": "01/02/2023 08:51:26",
                    "waktu_response": "01/02/2023 08:56:42",
                    "waktu_recovery": "01/02/2023 09:26:54",
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 1812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERMA",
                    "alamat_pelapor": "JL. MARTAPURA LAMA KM 9 KOMP ANTASARI PERDANA BLOK A NO 11 KEL. SUNGAI LULUT KEC. SUNGAI TABUK KAB. BANJAR.ACUAN:  SEBERANG WARUNG SANIA.",
                    "no_telp_pelapor": "85753435093",
                    "keterangan_pelapor": "GAGAL MEMBELI TOKEN . KET MELEBIHI KWH  . SUDAH MELAKUKAN PEMBELIAN DITEMPAT LAIN NAMUN MASIH GAGAL . SISA TOKEN : 29 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K1423020100099",
                    "waktu_lapor": "01/02/2023 08:52:33",
                    "waktu_response": "01/02/2023 09:00:20",
                    "waktu_recovery": "01/02/2023 10:27:58",
                    "durasi_response_time": 467,
                    "durasi_recovery_time": 5258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAUKI",
                    "alamat_pelapor": "JL SUKAMARA, PR CITRA GRAHA ABADI BLOK C NO 17 KEL - KEL LANDASAN ULIN KOTA BANJAR BARU ",
                    "no_telp_pelapor": "8115006018",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BTN, PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5123020100274",
                    "waktu_lapor": "01/02/2023 08:53:26",
                    "waktu_response": "01/02/2023 09:10:40",
                    "waktu_recovery": "01/02/2023 09:23:47",
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERDINAN WINATA",
                    "alamat_pelapor": " JL PAD III NO.12A KEL.PADEMANGAN KEC.PADEMANGAN KOTA.JAKARTA PUSAT ( LOKASI SOTO MIE PAK KADIR )",
                    "no_telp_pelapor": "0811977308",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL TERDAPAT KETERANGAN UPDATE VKRN 43\\\"(NM 542100318289 , SISA PULSA 172.27 KWH , 0724 9509 1894 6904 6736 , BELUM ADA PETUGAS DATANG DILOKASI PELANGGAN )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K1223020100059",
                    "waktu_lapor": "01/02/2023 08:56:39",
                    "waktu_response": "01/02/2023 08:58:16",
                    "waktu_recovery": "01/02/2023 09:01:53",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 217,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IDRIS",
                    "alamat_pelapor": "JL PERHUBUNGAN PR PONDOK 4 BLOK Q NO 9 KEL - KEC KAMPUNG KOLAM KAB DELI SERDANG ACUAN : DEKAT GEREJA DAN KUIL   BELOK KIRI ",
                    "no_telp_pelapor": "085263485551",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 -  PTL MENYALA. SISA KWH 400   KWH .TIDAK ADA PEMBARUAN APP. INFO PELANGGAN ADA DI RUMAH MALAM HARI MOHON MENGHUBUNGI DAHULU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5223020100373",
                    "waktu_lapor": "01/02/2023 08:58:55",
                    "waktu_response": "01/02/2023 09:00:35",
                    "waktu_recovery": "01/02/2023 09:46:30",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 2755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GINA ",
                    "alamat_pelapor": "JL KH MAJA KP SAWAH DALAM RT-4 / RW-3 NO 28 KEL PANUNGGANGAN KEC PINANG KOTA TANGERANG // DEKAT MASJID ALMUBAROK ",
                    "no_telp_pelapor": "087884381544",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA 18.36 KWH \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100291",
                    "waktu_lapor": "01/02/2023 08:59:54",
                    "waktu_response": "01/02/2023 09:01:41",
                    "waktu_recovery": "01/02/2023 09:18:17",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TISNAWATI ",
                    "alamat_pelapor": "JL.KH AHMAD DAHLAN NO.0 RT.08 RW.03  KP TANJAKAN RAJEG KEL TANJAKAN KEC.RAJEK KAB.TANGERANG \\nDEPAN GERBANG PERUMAHAN TANJAKAN INDAG GERBANG KE 3 ",
                    "no_telp_pelapor": "081314523974",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA  SISA PULSA 30 KWH PEMBELIAN TGL 31/01/2023 NO TOKEN : 51060604914155503169 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K1423020100104",
                    "waktu_lapor": "01/02/2023 09:00:46",
                    "waktu_response": "01/02/2023 09:10:27",
                    "waktu_recovery": "01/02/2023 10:36:19",
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 5152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RONI / IBU SITI ",
                    "alamat_pelapor": "JL RE MARTADINTA GUNUNG PALA NO. 0 RT. 04/ 0 KEL. KETEGUHAN KEC. TELUK BETUNG TIMUR, KOTA BANDAR LAMPUNG. DI SAMPING BENGKEL/ DI DEPAN FIF/ SD 1 ",
                    "no_telp_pelapor": "082182831874",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEKITAR 2 BULAN YANG LALU SETELAH DI LAKUKAN PERGANTIAN MCB DENGAN NO METER 45012373002 SISA KWH 3768 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K3223020100078",
                    "waktu_lapor": "01/02/2023 09:01:42",
                    "waktu_response": "01/02/2023 09:12:12",
                    "waktu_recovery": "01/02/2023 10:46:17",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 5645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL TORUE DUSUN 2, TORUE, TORUE, KAB. PARIGI MOUTONG, SULAWESI TENGAH ACUAN : 20 M DARI MASJID",
                    "no_telp_pelapor": "82291569525",
                    "keterangan_pelapor": "PROSES PB (R1T TARIF/900 VADAYA) DENGAN NO. REGISTER : 3126012056011 TGL. 19/01/2023 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 02/01/2023\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PARIGI"
                },
                {
                    "no_laporan": "K5123020100302",
                    "waktu_lapor": "01/02/2023 09:04:48",
                    "waktu_response": "01/02/2023 09:39:20",
                    "waktu_recovery": "01/02/2023 09:56:06",
                    "durasi_response_time": 2072,
                    "durasi_recovery_time": 1006,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SANTRI NO 16 RT 69 RW 0 KEL SEPINGGAN KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN / DARI UNITED OIL MASUK , DEKAT SDN 012  ",
                    "no_telp_pelapor": "082158325338",
                    "keterangan_pelapor": "APP KETERANGAN GAGAL   , PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43. PTL NYALA , SISA PULSA 1011.79 KWH, NO TOKENNYA 72634399967131975942 (DIBELI TGL 01/02/2023). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS.  TERKAIT  :  K5123020100133  SUDAH DI BERIKAN  NO NAMUN MASIH KESULITAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5123020100312",
                    "waktu_lapor": "01/02/2023 09:08:25",
                    "waktu_response": "01/02/2023 10:02:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3233,
                    "durasi_recovery_time": 33946527,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01114739244",
                    "nama_pelapor": "IBU ANI",
                    "alamat_pelapor": "DN MULYOASRI RT.5 RW.6 KEL.SUMBER MULYO KEC.PESANGGARAN KAB.BANYUWANGI / DEKAT PURA ",
                    "no_telp_pelapor": "08113462444",
                    "keterangan_pelapor": "MUTASI_K (G9923020188096:cek) - MENGACU LAPORAN G5123011800360 PELANGGAN KONFIRMASI PTL DISAMBUNG LANGSUNG KARENA GANGGUAN SEJAK TANGGAL 18/01/2023 TIDAK BERITA ACARA PEMBERITAHUAN. APP SUDAH DIPASANG KEMBALI NAMUN TOKEN BERKURANG, MOHON PENORMALAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JAJAG"
                },
                {
                    "no_laporan": "K2323020100078",
                    "waktu_lapor": "01/02/2023 09:08:38",
                    "waktu_response": "01/02/2023 09:45:34",
                    "waktu_recovery": "01/02/2023 09:59:01",
                    "durasi_response_time": 2216,
                    "durasi_recovery_time": 807,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ARIFIN",
                    "alamat_pelapor": "JL. NEGARA KM 143 GG KENANGAN RT. 22/- NO. 141 DS BATU KAJANG KEC. BATU SOPANG KAB PASER. GG DI KANAN KANTOR DESA ",
                    "no_telp_pelapor": "85346251949",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA BELI TOKEN (KIRIM DIL PREPAID KE P2APST !!!). PTL MENYALA. SISA 28.51 KWH. NM 14045826592 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K1223020100066",
                    "waktu_lapor": "01/02/2023 09:08:40",
                    "waktu_response": "01/02/2023 09:14:39",
                    "waktu_recovery": "01/02/2023 10:19:34",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 3895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ABDILLAH",
                    "alamat_pelapor": "JL SENTOSA NO. 0 RT-3 / RW-6 KEL. TANGKERANG LABUAI KEC. BUKIT RAYA KOTA PEKANBARU DEKAT MESJID NURUL HIKMAH ",
                    "no_telp_pelapor": "081365648836",
                    "keterangan_pelapor": "TGL 28/01/23 DILAKUKAN PERGANTIAN APP DIKARENAKAN KWH METER RUSAK. MOHON AGAR SISA KWH PADA ID METER LAMA = 304.15 KWH DAPAT SEGERA DIKONVERSIKAN PADA ID METER BARU 86230803115",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020100315",
                    "waktu_lapor": "01/02/2023 09:09:36",
                    "waktu_response": "01/02/2023 09:22:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 33948887,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "002062368",
                    "nama_pelapor": "BP NURHADI",
                    "alamat_pelapor": "JL - NO. - DN KALIULO RT 2 RW 2 DS PESERUT KEC SUKOMORO KAB NGANJUK / PEREMPATAN KALIULO KE SELATAN 50M ",
                    "no_telp_pelapor": "085232049662",
                    "keterangan_pelapor": "PERMOHONAN PS DAYA : 5500 VA TANGGAL PELAKSANAAN : 01/02/2023 - 03/02/2023 , PUKUL :  ( INFO PELANGGAN INGIN PAGI ) 08.00 WIB, DENGAN NOMER AGENDA 514600532301300046 NO REGISTER 5146029003280 SUDAH LUNAS TANGGAL : 30/01/2023 NAMUN HINGGA SAAT INI BELUM REALISASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5123020100318",
                    "waktu_lapor": "01/02/2023 09:09:50",
                    "waktu_response": "01/02/2023 09:18:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 546,
                    "durasi_recovery_time": 33949129,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01118113495",
                    "nama_pelapor": "BP SENTANU",
                    "alamat_pelapor": "DS JUNWANGI           87 087 RT-008 / RW-03",
                    "no_telp_pelapor": "081554427855",
                    "keterangan_pelapor": "MUTASI_K (G9923020188046:gagal) - PELANGGAN NOMOR METER 01118113495 KESULITAN PEMBELIAN TOKEN DI (4 COUNTER) DENGAN KETERANGAN (GAGAL). SAAT INI SISA KWH = 8906 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5123020100321",
                    "waktu_lapor": "01/02/2023 09:10:58",
                    "waktu_response": "01/02/2023 09:27:10",
                    "waktu_recovery": "01/02/2023 10:20:19",
                    "durasi_response_time": 972,
                    "durasi_recovery_time": 3189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H YADIM ",
                    "alamat_pelapor": "JL DESA CEMENG BAKALAN GG ANYELIR DS CEMENG BAKALAN NO 64  RT-1 RW-1 KEC SIDOARJO KAB SIDOARJO / DARI POLRESTA YANG BARU, ADA PERTIGAAN KE KANAN 200M, MASUK DESA CEMENG BAKALAN 50M",
                    "no_telp_pelapor": "081230153452",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 20 KWH. PTL NYALA. NO TOKEN 71036955047366440246. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100410",
                    "waktu_lapor": "01/02/2023 09:11:17",
                    "waktu_response": "01/02/2023 09:15:20",
                    "waktu_recovery": "01/02/2023 09:16:45",
                    "durasi_response_time": 243,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MEGA ",
                    "alamat_pelapor": "JL BATU BINTANG NO- RT1 RW- KEL PURNAMA KEC  DUMAI BARAT KOTA DUMAI ACUAN SEBELAH TOKO MALIK",
                    "no_telp_pelapor": "085278071142",
                    "keterangan_pelapor": "TERKAIT K1223013100648 TGL 31/01/23 TUNGGAKAN REK JANUARI  BERIKUT BK  SUDAH DILUNASI MELALUI BANK MANDIRI. PTL MINTA DISAMBUNG STATUS SELESAI. \\nBELUM ADA PERBAIKAN PETUGAS. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K1623020100001",
                    "waktu_lapor": "01/02/2023 09:13:38",
                    "waktu_response": "01/02/2023 09:20:32",
                    "waktu_recovery": "01/02/2023 09:26:47",
                    "durasi_response_time": 414,
                    "durasi_recovery_time": 375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAYA NOVIANTI",
                    "alamat_pelapor": "TEGA REJO",
                    "no_telp_pelapor": "081369884644",
                    "keterangan_pelapor": "TOLONG GESER METER KARENA RENOVASI BANGUNAN",
                    "media": "Datang ke Kantor",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K3223020100085",
                    "waktu_lapor": "01/02/2023 09:14:07",
                    "waktu_response": "01/02/2023 09:17:12",
                    "waktu_recovery": "01/02/2023 09:58:48",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 2496,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL .BINTARA I NO.10 RT 7 RW 2 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI ",
                    "no_telp_pelapor": "6285718771091",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. PTL NYALA SISA 14.90 KWH NO TOKEN ; 4519 3693 4632 5739 5746",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020100418",
                    "waktu_lapor": "01/02/2023 09:15:11",
                    "waktu_response": "01/02/2023 09:17:34",
                    "waktu_recovery": "01/02/2023 09:35:09",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA",
                    "alamat_pelapor": "JL- KOMPLEK PULO GEBANG INDAH BLOK J 10 NO 4 DAN NO 3  RT 3 RW 11 KEL POLU GEBANG KEC CAKUNG KOTA JAKARTA TIMUR // DEKAT TAMAN KASIHA / MASJID AL MUKHLISIN ",
                    "no_telp_pelapor": "081283208463",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MENGHENDAKI PERMOHONAN BALIK/UBAH NAMA DENGAN 3 ID PELANGGAN: 544203425686, 544203423130 DAN 544203410835  DAN DENGAN NO KTP: 317502590388003  AKAN BALIK NAMA DARI ATAS NAMA : H. KARDJO (C), H.KARDJO (B) DAN H KARDJO (A) MENJADI ATAS NAMA : DINA RIANTI MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020100419",
                    "waktu_lapor": "01/02/2023 09:15:24",
                    "waktu_response": "01/02/2023 10:04:35",
                    "waktu_recovery": "01/02/2023 10:53:40",
                    "durasi_response_time": 2951,
                    "durasi_recovery_time": 2945,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021293528",
                    "nama_pelapor": "MAHDALENA/jambu_cat ",
                    "alamat_pelapor": "KOMPLEK CIPARAY INDAH BLOK B NO 78, CIPARAY, KAB. BANDUNG (TOKO SIMPANG ASTER)",
                    "no_telp_pelapor": "082116308659",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN PTL DISAMBUNG LANGSUNG DAN PELANGGAN TIDAK MENGETAHUI NAMA PETUGAS SERTA TIDAK DIBERIKAN BERITA ACARA. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN DIKARENAKAN PELANGGAN TIDAK INGIN MEMBAYAR MAHAL TAGIHAN SUSULAN. SESUAI INFO PELANGGAN SUDAH MENGHUBUNGI UNIT NAMUN TIDAK SEGERA DITINDAKLANJUTI.",
                    "media": "Instagram",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5223020100420",
                    "waktu_lapor": "01/02/2023 09:15:57",
                    "waktu_response": "01/02/2023 10:18:06",
                    "waktu_recovery": "01/02/2023 11:50:57",
                    "durasi_response_time": 3729,
                    "durasi_recovery_time": 5571,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2951128",
                    "nama_pelapor": "IBU RURI",
                    "alamat_pelapor": "JL BIMA DN GONDANGAN NO 8 RT 06 RW 50 KEL MAGUWOHARJO KEC DEPOK KAB SLEMAN, DIY. ACUAN BARAT RS HERMINA / BELAKANG TK AN NUR 3",
                    "no_telp_pelapor": "081326810312",
                    "keterangan_pelapor": "PEMAKAIAN TOKEN BOROS. TOKEN CEPAT HABIS. PEMBELIAN 100RIBU UNTUK 6 HARI, BIASANYA 100RIBU UNTUK 10HARI. TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK DAN SUDAH DIKURANGI ALAT ELEKTRONIK . PTL NYALA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5123020100333",
                    "waktu_lapor": "01/02/2023 09:17:26",
                    "waktu_response": "01/02/2023 10:02:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2708,
                    "durasi_recovery_time": 33946511,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANI",
                    "alamat_pelapor": "DN MULYOASRI BLOK 8 NO.0 KEL.SUMBER MULYO RT.5 RW.3 KEC.PESANGGARAN KAB.BANYUWANGI / DEKAT PURA ",
                    "no_telp_pelapor": "08113462444",
                    "keterangan_pelapor": "MUTASI_K (G9923020188093:cek) - TOKEN BELUM DIKONVERSIKAN TERKAIT PENGADUAN VKRN 43 NO LAPORAN K5123011800172 UNTUK PELANGGAN NOMOR METER 86044352655 DENGAN NO TOKEN 1654 4969 7462 6444 6869 (TOKEN 50.000) SAAT INI APP SUDAH BISA DI ENTRY TOKEN BILA PEMBELIAN BARU NAMUN TOKEN LAMA SEBELUM APP DI RESET BELUM DIKONVERSI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JAJAG"
                },
                {
                    "no_laporan": "K5223020100425",
                    "waktu_lapor": "01/02/2023 09:17:30",
                    "waktu_response": "01/02/2023 09:23:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 33948828,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01116019041",
                    "nama_pelapor": "mariowindharta@gmail.com",
                    "alamat_pelapor": "JL,PUSKESMAS CIMANGGIS RT 05 RW 02 NO.19 KEC.CIMANGGIS KEL.CURUG KOTA DEPOK PROV JAWA BARAT",
                    "no_telp_pelapor": "0818708180",
                    "keterangan_pelapor": "MUTASI_K (G9923020188050:kwh mter eror) - TERKAIT K5423013003418 DAN K5423013107163. MOHON PERIKSA APP PRABAYAR, BUZZER ALARM TIDAK BERBUNYI SAAT PULSA AKAN SEGERA HABIS. PELANGGAN INGIN DILAKUAKN PROSES PERGANTIAN APP. SESUAI INFO PELANGGAN SUDAH DIHUBUNGI OELH PETUGAS, NAMUN ALARM KWH METER SAMA SEKALI TIDAK BERBUNYI. PELANGGAN MEMINTA AGAR PETUGAS DATANG MELAKUKAN PENGECEKAN",
                    "media": "Email",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K1223020100070",
                    "waktu_lapor": "01/02/2023 09:17:33",
                    "waktu_response": "01/02/2023 09:27:57",
                    "waktu_recovery": "01/02/2023 09:36:03",
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YAHOK",
                    "alamat_pelapor": "JL ZAINUL ARIFIN NO - RT 00 RW 0 KEL STABAT BARU KEC STABAT KAB LANGKAT SUMUT ACUAN: VIVI PONSEL",
                    "no_telp_pelapor": "06142779765",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT. PELANGGAN INGIN MENGAJUKAN PB PADA BANGUNAN YANG SEBELUMNYA BEKAS LELANG BANK. NAMUN TIDAK MENGETAHUI APAKAH SEBELUMNYA SUDAH ADA APP ATAU BELUM DAN TIDAK MENGETAHUI ID PEL DI PERSIL TSB. BP YAHOK SEBAGAI PEMILIK SAAT INI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP STABAT"
                },
                {
                    "no_laporan": "K5223020100428",
                    "waktu_lapor": "01/02/2023 09:18:53",
                    "waktu_response": "01/02/2023 09:27:36",
                    "waktu_recovery": "01/02/2023 09:28:42",
                    "durasi_response_time": 523,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MATEUS",
                    "alamat_pelapor": "JL GUNUNG JAMBU DN REJOSARI KEL SERUT RT-25 / RW-5 NO.- KEC. GEDANG SARI  KAB GUNUNGKIDUL// DEKAT WARUNG KLONTONG BU SARDI ",
                    "no_telp_pelapor": "081393021233",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PADA TANGGAL 3 OKTOBER 2022 PELANGGAN MENGAJUKAN PERUBAHAN PERUNTUKAN DARI RUMAH TANGGA KE BISNIS. PELANGGAN JUGA SUDAH MELAMPIRKAN BERKAS LENGKAP KE PETUGAS. NAMUN HINGGA SAAT INI BELUM ADA KONFIRMASI DAN TINDAK LANJUT DARI PETUGAS. MOHON PELANGGAN DI KONFIRMASI PERIHAL TSB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5123020100336",
                    "waktu_lapor": "01/02/2023 09:19:09",
                    "waktu_response": "01/02/2023 09:21:57",
                    "waktu_recovery": "01/02/2023 10:31:26",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 4169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00037188",
                    "nama_pelapor": "IBU ASMAUL FAUSIYAH",
                    "alamat_pelapor": "PR BENOWO INDAH BLOK DG NO.   4   KEL BABAR JEWARAT KEC PAKAL KOTA SURABAYA //DEKAT MASJID ",
                    "no_telp_pelapor": "0317405548",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN DENGAN NO IDPEL 511403149387 MERASA BELUM MELALUKAN PEMBAYARAN TAGIHAN BULAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS DI TGL 31/01/2023 MELALUI PC POS BSI. MOHON BANTUAN KONFIRMASI TERKAIT HAL TSB. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100338",
                    "waktu_lapor": "01/02/2023 09:19:14",
                    "waktu_response": "01/02/2023 09:21:55",
                    "waktu_recovery": "01/02/2023 11:55:21",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 9206,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "JL HM SUN AN NO.RT-3 / RW-2 KEL.PENARUKAN KEC.KEPANJEN KAB.MALANG ( DEKAT ALFAMART PENARUKAN , LOKASI PAUD ULIL ALBAB )",
                    "no_telp_pelapor": "08113644688",
                    "keterangan_pelapor": " MOHON BANTUAN PENGECEKAN DIRAGUKAN KONDISI BEROPERASINYA ( PULSA SUDAH DIENTRY BERTAMBAH MENJADI 200 KWH, NAMUN ALARM TERUS BERBUNYI , PTL MASIH MENYALA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K1423020100116",
                    "waktu_lapor": "01/02/2023 09:19:25",
                    "waktu_response": "01/02/2023 09:40:08",
                    "waktu_recovery": "01/02/2023 10:15:48",
                    "durasi_response_time": 1243,
                    "durasi_recovery_time": 2140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "JLN. KARYA I PR. VILLA KARYA PERDANA BLOK A NO. 3 RT. 25 KEL. LEBONG GAJAH KEC. SEMATANG BORANG KOTA PALEMBANG.",
                    "no_telp_pelapor": "082272855709",
                    "keterangan_pelapor": "TGL  31/01/23 PROSES MIGRASI (R1/1.300VA - R1T/1.300 VA) MELALUI PLN 123 DENGAN NO AGENDA 141100522301310245 DAN NO KODE PEMBAYARAN 1411017058191. TGL 31/01/23 BP DAN STROOM AWAL TELAH DILUNASI . MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PELANGGAN EX BONGKAR RAMPUNG TERKAIT K1423013100393.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K1223020100071",
                    "waktu_lapor": "01/02/2023 09:21:30",
                    "waktu_response": "01/02/2023 09:35:17",
                    "waktu_recovery": "01/02/2023 12:24:30",
                    "durasi_response_time": 827,
                    "durasi_recovery_time": 10153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "60001608805",
                    "nama_pelapor": "IBU TINI",
                    "alamat_pelapor": "ORCHID SALON JL KH. NASUTION GG. SANKI NO. 0 RT 1 RW 6 KEL. MAHARATU KEC. MARPOYAN DAMAI KOTA PEKANBARU DISEBERANG UIR",
                    "no_telp_pelapor": "0811761583",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 25.9 KWH. NO TOKEN : 40606757893955125717 LU CC.54.RINO.CSOI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5223020100435",
                    "waktu_lapor": "01/02/2023 09:21:46",
                    "waktu_response": "01/02/2023 09:27:25",
                    "waktu_recovery": "01/02/2023 09:46:45",
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 1160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2464086",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL INDUSTRI 22 NO 935-936 LIK BUGANGAN KEL MUKTIHARJO LOR KEC GENUK KOTA SEMARANG JATENG >>> DAERAH REL KERETA API MASUK KE SENDANG INDAH",
                    "no_telp_pelapor": "0246582341",
                    "keterangan_pelapor": "LAPOR ULANG TERKAIT NO LAPOR K5223013100972 KARENA \\nMCB TERBAKAR DAN SEBELUMNYA SUDAH DATANG KELOKASI NAMUN TIDAK ADA TINDAKLANJUT DAN BELUM DIPERBAIKI DAN PELANGGAN MENGINFORMAISKAN BAHWA PETUGSA SEBELUMNYA TIDAK BISA MENGGANTI MCB YG TERBAKAR DAN AKAN DILAKUKAN PENYAMBUNGAN MCB SAMPAI SAT INI BELUM DI PASANG KEMBALI, MOHON MCB SEGERA DIPASANG SESUAI DENGAN KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5223020100436",
                    "waktu_lapor": "01/02/2023 09:21:57",
                    "waktu_response": "01/02/2023 09:39:51",
                    "waktu_recovery": "01/02/2023 09:41:30",
                    "durasi_response_time": 1074,
                    "durasi_recovery_time": 99,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HALIMAH ",
                    "alamat_pelapor": "JL JAGAPATI PR ROYAL ZAITUN BLOK A1 NO 6 RT - RW- KEL GODANG KEC GUNUNGSARI KAB LOMBOK BARAT // ACUAN:- ",
                    "no_telp_pelapor": "081991520392",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH: 3475 NO TOKEN: 70229255681392162936",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5223020100439",
                    "waktu_lapor": "01/02/2023 09:22:21",
                    "waktu_response": "01/02/2023 09:33:20",
                    "waktu_recovery": "01/02/2023 09:37:23",
                    "durasi_response_time": 659,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKY",
                    "alamat_pelapor": "JLN - PR KOTA BATARA BLOK K 15 NO 7 RT10/11 KEL PESANGGRAHAN KEC. SOLEAR KAB TANGERANG>> DEKAT DENGAN MASJID",
                    "no_telp_pelapor": "6285782206501",
                    "keterangan_pelapor": "TERKAIT K5523013100944. MOHON BANTUAN PENGGESERAN SR KARENA RENOVASI. (PELANGGAN MENGHENDAKI PENAMBAHAN KABEL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5223020100443",
                    "waktu_lapor": "01/02/2023 09:23:18",
                    "waktu_response": "01/02/2023 09:59:23",
                    "waktu_recovery": "01/02/2023 10:34:35",
                    "durasi_response_time": 2165,
                    "durasi_recovery_time": 2112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TETI",
                    "alamat_pelapor": "JL. SUNGAI MENGKUANG RT 3 DESA PANGKALAN BUTON KEC. SUKADANA KAB. KAYONG UTARA",
                    "no_telp_pelapor": "085247218915",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 3884 1056 0986 0173 3822, SISA 256,76 KWH (R1T / 900)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUKADANA (KALBAR)"
                },
                {
                    "no_laporan": "K5223020100446",
                    "waktu_lapor": "01/02/2023 09:24:10",
                    "waktu_response": "01/02/2023 09:24:24",
                    "waktu_recovery": "01/02/2023 10:00:01",
                    "durasi_response_time": 14,
                    "durasi_recovery_time": 2137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYUDI ALAMSYAH",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "082225229152",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023 = 16263, ST APP TGL 01/02/2023 = 16002. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT LAPORAN K5423010202732\\n",
                    "media": "Email",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5223020100449",
                    "waktu_lapor": "01/02/2023 09:25:38",
                    "waktu_response": "01/02/2023 09:37:53",
                    "waktu_recovery": "01/02/2023 11:38:56",
                    "durasi_response_time": 735,
                    "durasi_recovery_time": 7263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14023883789",
                    "nama_pelapor": "bwisnuaji@gmail.com",
                    "alamat_pelapor": "GRIYA CILEUNGSI 3 BLOK A11 NO 20 PATOKAN DEPAN SEKETARIAT RT02",
                    "no_telp_pelapor": "081294648895",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN VKRN 43. PTL NYALA",
                    "media": "Email",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100351",
                    "waktu_lapor": "01/02/2023 09:27:03",
                    "waktu_response": "01/02/2023 10:06:55",
                    "waktu_recovery": "01/02/2023 10:09:15",
                    "durasi_response_time": 2392,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKI  ",
                    "alamat_pelapor": "JL. TRANS KALIMANTAN DS.GEMA KEC.SIMPANG DUA KAB.KETAPANG ( DEKAT JALAN BESAR ) KALIMANTAN BARAT",
                    "no_telp_pelapor": "08125445515",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PB KOLEKTIF ( 24 BANGUNAN , RUMAH TANGGA , DAYA 2200 VA , DENGAN NIK PENANGGUNG JAWAB BP. LUKI , 6104191006910003 ), PENGAJUAN SEKITAR BULAN 12/2022 , HINGGA SAAT INI BELUM ADA KELANJUTAN PERMOHONAN NYA, MOHON TINDAKLANJUTNYA TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANDAI"
                },
                {
                    "no_laporan": "K1423020100121",
                    "waktu_lapor": "01/02/2023 09:27:06",
                    "waktu_response": "01/02/2023 09:28:32",
                    "waktu_recovery": "01/02/2023 10:24:34",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 3362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI ",
                    "alamat_pelapor": "JL DR MUWARDI NO 9   RT-12 / RW-2 KEL. GROGOL PETAMBURAN KEC. PETAMBURAN KOTA JAKARTA BARAT / DKT REL KERETA API ",
                    "no_telp_pelapor": "083151074787",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 372 . NO TOKEN : 11064583344069987060",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K1423020100122",
                    "waktu_lapor": "01/02/2023 09:27:18",
                    "waktu_response": "01/02/2023 09:40:50",
                    "waktu_recovery": "01/02/2023 11:41:12",
                    "durasi_response_time": 812,
                    "durasi_recovery_time": 7222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN",
                    "alamat_pelapor": "PR GRIYA CEMPAKA PERMAI BLOK C NO.12 JALAN CIK DITIRO ATAS KEL. SUMBER AGUNG KEC. KEMILING KOTA BANDAR LAMPUNG ",
                    "no_telp_pelapor": "081279254302",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 10 HARI YANG LALU. DENGAN NO METER 45012393802 SISA KWH - ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5223020100453",
                    "waktu_lapor": "01/02/2023 09:27:56",
                    "waktu_response": "01/02/2023 09:36:41",
                    "waktu_recovery": "01/02/2023 09:42:03",
                    "durasi_response_time": 525,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUSI",
                    "alamat_pelapor": "JLN PONCORAN BARAT RAYA NO 46 RT 3 RW 1 KEL. PANCORAN KEC PANCORAN KAB JAKARTA SELATAN DEKAT MASJID ABUNAWAR ",
                    "no_telp_pelapor": "628568873565",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK MULAI TAHUN 2021 - 2023 . STAND AKHIR REK (1, 2023) = 54445 , STAND APP (01/02/2023) = 108, RUMAH DIHUNI DAN TIDAK BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER SERING DATANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100455",
                    "waktu_lapor": "01/02/2023 09:28:20",
                    "waktu_response": "01/02/2023 09:34:06",
                    "waktu_recovery": "01/02/2023 09:46:04",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 718,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "003200198",
                    "nama_pelapor": "BP IVAN ",
                    "alamat_pelapor": "JL  KLIPANG PERMAI PERUM KLIPANG PERMAI BLOK I NO 406 RT 03 RW 23 KEL SENDANG KEC TEMBALANG KOTA SEMARANG // DEKAT SD NEGERI SENDANG MULYO / SD INTERNASIONAL ",
                    "no_telp_pelapor": "0247473564",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 523031100204 DIKARENKN UNTUK RENOVASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5223020100458",
                    "waktu_lapor": "01/02/2023 09:29:25",
                    "waktu_response": "01/02/2023 09:35:24",
                    "waktu_recovery": "01/02/2023 09:52:32",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 1028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU APRIL",
                    "alamat_pelapor": "KOMPLEK PERGUDANGAN INTAN, JL ISMAIL HARUN DALAM BLOK B NO.3 KEL.- RT.- RW.- KEC. PERCUT SEI TUAN KAB. DELI SERDANG, LOKASI GUDANG BAN, DEKAT SEKOLAH PRAYA 6",
                    "no_telp_pelapor": "081362550549",
                    "keterangan_pelapor": "APP TERTERA \\\"GAGAL\\\", PELANGGAN GAGAL INPUT TOKEN, SETELAH UPDATE VKRN-43, PTL MASIH MENYALA, SISA 83 KWH. NO. TOKEN : 32768171967912489566. MOHON PELANGGAN DIKONFIRMASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5223020100462",
                    "waktu_lapor": "01/02/2023 09:30:24",
                    "waktu_response": "01/02/2023 10:21:54",
                    "waktu_recovery": "01/02/2023 10:36:46",
                    "durasi_response_time": 3090,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IRWAN KAHAR/HeryCahyanto Bullunk_",
                    "alamat_pelapor": "JL PRS MALINO BTJAI, BORISALO, PARANGLOE, KAB. GOWA, SULAWESI SELATAN",
                    "no_telp_pelapor": "085342973620 ",
                    "keterangan_pelapor": "TGL 12/1/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI/BOOKING 3216112019633. TGL 15/1/2023 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN.",
                    "media": "Facebook",
                    "nama_ulp": "ULP MALINO"
                },
                {
                    "no_laporan": "K1423020100125",
                    "waktu_lapor": "01/02/2023 09:33:41",
                    "waktu_response": "01/02/2023 10:22:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2934,
                    "durasi_recovery_time": 33945310,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUH JUHRI",
                    "alamat_pelapor": "JL. MADARASAH AL ANWAR NO.0 RT.3 RW.4 DUSUN BASABA DESA PAYUDAN NANGGER KEC BULUK BULUK KAB. SUMENEP, DARI MADRASAH AL ANWAR KE TIMUR ",
                    "no_telp_pelapor": "087853046837",
                    "keterangan_pelapor": "MUTASI_K (G9923020188120:Kct) - MOHON DITINDAKLANJUTI, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 . DENGAN NO METER=32138642379. DENGAN NO TOKEN=12360772356837575864. SISA KWH=31.09 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5123020100362",
                    "waktu_lapor": "01/02/2023 09:33:43",
                    "waktu_response": "01/02/2023 11:02:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5342,
                    "durasi_recovery_time": 33942900,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUHENDRA",
                    "alamat_pelapor": "JL M. RUBY BLOK G NO 51 PR MUTIARA RESIDENCE RT/RW-0/0 DS MEDAN ESTATE KEC PERCUT SEI TUAN KAB DELI SERDANG",
                    "no_telp_pelapor": "0616641009",
                    "keterangan_pelapor": "MUTASI_K (G9923020188168:c) - LPB KETERANGAN GAGAL, TIDAK BISA ENTRY PULSA .PTL NYALA .SETELAH UPDATE VKRN 43.SISA PULSA 2201,16 KWH.NM 22111117127 .NO TOKEN 5131 3879 5344 3665 4430, BELUM ADA PEMBAHARUAN KWHMETER OLEH PETUGAS.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5123020100367",
                    "waktu_lapor": "01/02/2023 09:35:41",
                    "waktu_response": "01/02/2023 09:46:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 33947457,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEVI",
                    "alamat_pelapor": "JLN KESEHATAN 6 DALAM NO 48 RT 08 RW 11 KEL BINTARO KEC PESANGGRAHAN KOTA JAKARTA SELATAN, BELAKANG SUPERINDO JLN KESEHATAN RAYA. ",
                    "no_telp_pelapor": "082221718898",
                    "keterangan_pelapor": "MUTASI_K (G9923020188468:oper yantek) - MOHON BANTUAN PENGECEKAN TERKAIT 6 APP DALAM 1 BANGUNAN MENGALAMI GANGGUAN VOLTASE TIDAK STABIL SAMPAI PTL MENDADAK PADAM, BARU MENYALA NORMAL JIKA MCB APP DION DAN DIOFFKAN. GANGGUAN SEJAK 1 BULAN YANG LALU NAMUN TIDAK SETIAP HARI TERJADI GANGGUAN, KEMARIN TGL 31/01/2023 TERJADI GANGGUAN KEMBALI, SAAT PELANGGAN LAPOR PAGI INI TGL 01/02/2023 KONDISI NORMAL. SUDAH ADA PENGECEKAN DARI PIHAK INSTALATIR TIDAK ADA GANGGUAN DARI SISI INSTALASINYA. TEGANGAN TERUKUR JIKA TURUN 180 VOLT. INFO TEKNISI GANGGUAN KEMUNGKINAN DARI TIANG LISTRIK PLN, KARENA SAAT AWAL PASANG BARU DI LOKASI PELANGGAN SAMBUNGAN KABEL MEMANG SUDAH BANYAK. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020100478",
                    "waktu_lapor": "01/02/2023 09:37:07",
                    "waktu_response": "01/02/2023 09:38:16",
                    "waktu_recovery": "01/02/2023 10:57:03",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 4727,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "robby6053@gmail.com",
                    "alamat_pelapor": "JLN KH AHMAD DAHLAN, KP. TANJAKAN RT/RW 006/001 DES. TANJAKAN KEC. RAJEG KAB. TANGERANG PROVINSI. BANTEN, ACUAN DEKET RUMAH PAK RT ",
                    "no_telp_pelapor": "0895334011735",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN VKRN 43. SISA KWH 50",
                    "media": "Email",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020100480",
                    "waktu_lapor": "01/02/2023 09:37:32",
                    "waktu_response": "01/02/2023 09:43:25",
                    "waktu_recovery": "01/02/2023 09:58:30",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AJI ",
                    "alamat_pelapor": "JL DAHLIA PERUM GRILIA BLOK - NO 7 KEL LEMATAN BREBAH KEC RENGET BARAT KAB INDRA GIRI HULU RIAU // DEKAT DENGAN MASJID DARUL MUTAQIM ",
                    "no_telp_pelapor": "082298489392",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN TOKEN. SISA 1600 KWH . PTL MENYALA. NO TOKEN : 33384634160091708047",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGAT KOTA"
                },
                {
                    "no_laporan": "K5123020100370",
                    "waktu_lapor": "01/02/2023 09:38:14",
                    "waktu_response": "01/02/2023 09:55:49",
                    "waktu_recovery": "01/02/2023 11:16:27",
                    "durasi_response_time": 1055,
                    "durasi_recovery_time": 4838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADIT",
                    "alamat_pelapor": "JL - PR CEMERLANG DUTA PRSADA BLOK C NO 8 KEL PARAKAN JATI RT 3 RW 4 KEC BOJONG GEDE KAB BOGOR",
                    "no_telp_pelapor": "6285888070248",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN BALIK NAMA IDPEL 538751190178 a.n PT CEMERLANG DUTA PERSADA DIBALIK NAMA MENJADI ADITYA NOVALI DENGAN NIK PELANGGAN 1608051108900002",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5123020100373",
                    "waktu_lapor": "01/02/2023 09:41:54",
                    "waktu_response": "01/02/2023 09:43:52",
                    "waktu_recovery": "01/02/2023 10:05:29",
                    "durasi_response_time": 118,
                    "durasi_recovery_time": 1297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1735769",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JL BY PASS NGURAH RAI NO 63 RT - RW - BR PENGENDERAN KEL KEDONGANAN KEC KUTA KAB BADUNG (CAFE KOFFIELOTS) / SEBELAH DUNKIN DONUT ",
                    "no_telp_pelapor": "082211000737",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD R2 5500-R3 7700VA NO REGISTER : 5512013065728 BP LUNAS PADA TGL (20/01/2023), NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5223020100487",
                    "waktu_lapor": "01/02/2023 09:42:13",
                    "waktu_response": "01/02/2023 10:18:40",
                    "waktu_recovery": "01/02/2023 11:51:22",
                    "durasi_response_time": 2187,
                    "durasi_recovery_time": 5562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14023324214",
                    "nama_pelapor": "BP SUKMAWANTO",
                    "alamat_pelapor": "JL C SIMANJUNTAK NO 1B RT-14 / RW-3 KEL PERBAN KEC GONDOKUSUMAN KOTA YOGYAKARTA",
                    "no_telp_pelapor": "089512451102",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 30/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP KETERANGAN GAGAL DAN KESULITAN MEMASUKKAN TOKEN,SETELAH UPDATE VKRN 43, BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS DILOKASI, PTL MENYALA, SISA 5 KWH (G5123013001429) . SESUAI INFO PELANGGAN TERDAPAT NO TOKEN 53061379480045805802 PEMBELIAN TGL 30/01/2023 SEBESAR 1.000.000 YANG BELUM SEMPAT DIMASUKKAN DI KWH METER. MOHON DAPAT DIKONVERSIKAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5223020100489",
                    "waktu_lapor": "01/02/2023 09:43:41",
                    "waktu_response": "01/02/2023 10:18:52",
                    "waktu_recovery": "01/02/2023 11:51:31",
                    "durasi_response_time": 2111,
                    "durasi_recovery_time": 5559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000851858",
                    "nama_pelapor": "IBU IIS",
                    "alamat_pelapor": "Jl. Jeruk Legi Gang Dahlia NO 522 E4  Rt 13 Rw 35 Kel Banguntapan Kec Banguntapan Kab Bantul :: belakang kelurahan bangun tapan",
                    "no_telp_pelapor": "0274383723",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN  FEBRUARI STAND APP TGL LAPOR (01/02/2023) =  49417. DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR DAN PELANGGAN TIDAK DIRUMAH DARI TANGGAL 11 HINGGA TANGGAL 29 JANUARI.). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K1423020100135",
                    "waktu_lapor": "01/02/2023 09:45:45",
                    "waktu_response": "01/02/2023 09:46:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 33947477,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JLN AIR HANYUT PERUM ARETA REGENCY BLOK ARETA INDAH 1 NO. 3 KEL. SUNGAILIAT KEC. SUNGAILIAT KAB BANGKA PROV BABEL.",
                    "no_telp_pelapor": "07179104079",
                    "keterangan_pelapor": "MUTASI_K (G9923020188091:pengecekan oleh yantek) - MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MENGINFORMASIKAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN NOMOR METER TIDAK DIKENAL. INFO DI P2APST TIDAK ADA KET  DENGAN NO METER 86039344113 SISA KWH -. PELANGGAN TELAH MELAKUKAN PEMBELIAN TOKEN KE BEBERAPA TEMPAT NAMUN TETAP TIDAK BISA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGAILIAT"
                },
                {
                    "no_laporan": "K5123020100385",
                    "waktu_lapor": "01/02/2023 09:46:34",
                    "waktu_response": "01/02/2023 10:17:09",
                    "waktu_recovery": "01/02/2023 10:55:51",
                    "durasi_response_time": 1835,
                    "durasi_recovery_time": 2322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "095135655",
                    "nama_pelapor": "BP IMAM",
                    "alamat_pelapor": "JL. PERTIGAAN  NO.-  RT - / RW  DN GERBONG DS DEMANGAN KEC TANJUNG ANOM KAB NGANJUK  >> (LOKASI TOKO PERTANIAN SUMBER REJEKI)",
                    "no_telp_pelapor": "081119198638",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI MCB APP DIBAWA PETUGAS KARENA GANGGUAN SEJAK 1 BULANAN, AKAN TETAPI BELUM ADA REALISASI PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K5223020100498",
                    "waktu_lapor": "01/02/2023 09:48:05",
                    "waktu_response": "01/02/2023 10:06:53",
                    "waktu_recovery": "01/02/2023 13:42:44",
                    "durasi_response_time": 1128,
                    "durasi_recovery_time": 12951,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRO",
                    "alamat_pelapor": "JL PEMUDA PERUM GRIYA BAHTERA BLOK E NO 29 KEL LEBO KEC WARUNGASEM KAB BATANG",
                    "no_telp_pelapor": "08156904037",
                    "keterangan_pelapor": "PELANGGAN MENGHENDAKI DIBERIKAN SURAT PEMBERITAHUAN TERKAIT SURAT KETERANGAN GANGGUAN TANPA PEMBERITAHUAN UNTUK PROSES KLAIM ASURANSI DANA DI WILAYAH TERSEBUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BATANG"
                },
                {
                    "no_laporan": "K3223020100105",
                    "waktu_lapor": "01/02/2023 09:48:32",
                    "waktu_response": "01/02/2023 09:51:12",
                    "waktu_recovery": "01/02/2023 11:12:54",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 4902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSTAM",
                    "alamat_pelapor": "JL. - KP. SUKAMANTRI GG. SAYUNG NO. 0 RT. 2 RW. 3 DS. SUKARAYA KEC. KARANG BAHAGIA KAB. BEKASI (ACUAN LOKAIS : MASUK GANG DI DEKAT PLANET BAN)",
                    "no_telp_pelapor": "6287790002737",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO. METER 86062551923 (R1T/450VA) MENGELUHKAN KESULITAN MEMBELI TOKEN DENGAN KET. MELEBIHI BATAS PEMBELIAN KWH , SEMENTARA SISA KWH SAAT INI 18.63 KWH (PTL NORMAL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020100504",
                    "waktu_lapor": "01/02/2023 09:50:36",
                    "waktu_response": "01/02/2023 09:52:20",
                    "waktu_recovery": "01/02/2023 10:51:01",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 3521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "343532",
                    "nama_pelapor": "BP NOVI",
                    "alamat_pelapor": "PR KELAPA DUA BLOK- JL KANO 16 NO. 7 RT9 RW9, KEL KELAPA DUA, KEC TANGERANG KOTA TANGERANG, ACUAN : DEPAN MASJID",
                    "no_telp_pelapor": "628170081814",
                    "keterangan_pelapor": "TERKAIT LAPORAN K3223013100297, PETUGAS MENGHUBUNGI DAN MEMINTA BUKTI PEMBAYARAN REK BULAN SEPT 2022. YBS BELUM ADA BUKTI TSB. MOHON KONFIRMASI DAN PENJELASANNYA UNTUK PEMBAYARAN REK SEPT TSB DAN PERIHAL KEBIJAKAN TSB.\\n\\nTGL. 21/12/2022 TUNG. REK. BULAN DESEMBER 2022 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K3223020100108",
                    "waktu_lapor": "01/02/2023 09:52:45",
                    "waktu_response": "01/02/2023 10:09:57",
                    "waktu_recovery": "01/02/2023 10:24:01",
                    "durasi_response_time": 1032,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUSIANA",
                    "alamat_pelapor": "BENGKEL PEKAN JAYA JL. HANGTUAH UJUNG NO.92 RT - RW - KEL REJO SARI KEC TENAYAN RAYA KOTA PEKANBARU",
                    "no_telp_pelapor": "085271999808",
                    "keterangan_pelapor": "PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN GANGGUAN G1223013000589 .PELANGGAN MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5223020100510",
                    "waktu_lapor": "01/02/2023 09:53:52",
                    "waktu_response": "01/02/2023 10:15:27",
                    "waktu_recovery": "01/02/2023 10:22:34",
                    "durasi_response_time": 1295,
                    "durasi_recovery_time": 427,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL. MESJID DARUL FALAH NO.1, RT.4/RW.3, PETUKANGAN UTARA, KEC. PESANGGRAHAN, KOTA JAKARTA SELATAN, DAERAH KHUSUS IBUKOTA JAKARTA 12260",
                    "no_telp_pelapor": "082211666477",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 02349453448948145058 DAN 24671691628444782423, SISA 726.26 KWH (B1T / 3500)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020100514",
                    "waktu_lapor": "01/02/2023 09:55:38",
                    "waktu_response": "01/02/2023 10:12:35",
                    "waktu_recovery": "01/02/2023 10:21:24",
                    "durasi_response_time": 1017,
                    "durasi_recovery_time": 529,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NGURAH ARIANA",
                    "alamat_pelapor": "JLN - DS PEMANGKALAN ENDUT BATU MEKAR NO. - RT 2 RW 0 KEL BATU MEKAR KEC LINGSAR KAB LOMBOK BARAT >> DEKAT DENGAN BANJAR",
                    "no_telp_pelapor": "081910190518",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN. VKRN 43(3941 7879 3370 4175 4418). SISA 512 KWH. PTL MENYALA. INFO PELANGGAN BELUM ADA PETUGAS YANG DATANG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K1223020100082",
                    "waktu_lapor": "01/02/2023 09:55:44",
                    "waktu_response": "01/02/2023 10:03:45",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "durasi_response_time": 481,
                    "durasi_recovery_time": 402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009798845",
                    "nama_pelapor": "IBU ATI ",
                    "alamat_pelapor": "JL MANISI ATAS NO 2 KP JATI KALER RT-002 / RW-07 KEL PASIR BIRU KEC CIBIRU KOTA BANDUNG ",
                    "no_telp_pelapor": "083801481963",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES PINDAH SR UNTUK ID PEL 535718292415 DIKARENAKAN RENOVASI BANGUNAN. TERKAIT NO LAPOR K5523012600113, K1423012600317. HINGGA SAAT INI BELUM ADA TINDAKLANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5123020100397",
                    "waktu_lapor": "01/02/2023 09:56:07",
                    "waktu_response": "01/02/2023 09:59:03",
                    "waktu_recovery": "01/02/2023 10:36:30",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FADAN",
                    "alamat_pelapor": "JL - GG MASJID NO.0 RT-22 / RW-6 DN DAWUHAN KEL TEGAL GONDO KEC KARANGPLOSO KAB MALANG ",
                    "no_telp_pelapor": "081331251607",
                    "keterangan_pelapor": "MOHON BANTUAN PENDAFTARAN PD DENGAN NO IDPEL 513110969991 R1MT / 900 KE R1T / 1300 TOKEN 50.000 AN PEMILIK SAAT INI FADAN NO KTP 3507231812940001 KARENA ALAMAT DI AP2T BERBEDA DENGAN ALAMAT YANG DIAJUKAN TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5123020100402",
                    "waktu_lapor": "01/02/2023 09:57:23",
                    "waktu_response": "01/02/2023 09:59:46",
                    "waktu_recovery": "01/02/2023 11:06:59",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 4033,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "010033496",
                    "nama_pelapor": "BP WILIAM ",
                    "alamat_pelapor": "JL  LEBAK ARUM GG  2  NO. 103  RT  0 RW 0  KEL  SUKOLILO KEC KOTA SURABAYA   ",
                    "no_telp_pelapor": "082146958040",
                    "keterangan_pelapor": "REKENING 511020329315 _+ 3 BULAN TERASA MELONJAK ( SEDANGKAN PEMAKAIAN NORMAL  )  .  STAND AKHIR REKENING ( 01/2023 ) = ( 86.631 ), APP TGL ( 01/02/2023 ) = ( 88.513), PETUGAS CATER ( RUTIN DATANG ) . APP TDK MUDAH DIJANGKAU NAMUN ADA SCOARING BOARD  . TAGIHAN 01/2023 SDH DILUNASI  02/01/2023 . DITUNGGU PENGECEKAN PETUGAS KELOKASI . TERIMAKASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5123020100405",
                    "waktu_lapor": "01/02/2023 09:59:27",
                    "waktu_response": "01/02/2023 10:16:46",
                    "waktu_recovery": "01/02/2023 10:55:45",
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 2339,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL SURABAYA SOLO NO-  DN BARONG  RT-2 / RW-3 KEL KEDUNG REJO KEC TANJUNG ANOM KAB NGANJUK  ( DI TOKO JAGUNG) ",
                    "no_telp_pelapor": "082244386399",
                    "keterangan_pelapor": "JL SURABAYA SOLO NO-  DN BARONG  RT-2 / RW-3 KEL KEDUNG REJO KEC TANJUNG ANOM KAB NGANJUK  ( DI TOKO JAGUNG) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K1223020100084",
                    "waktu_lapor": "01/02/2023 09:59:26",
                    "waktu_response": "01/02/2023 10:51:26",
                    "waktu_recovery": "01/02/2023 11:03:38",
                    "durasi_response_time": 3120,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32162022837",
                    "nama_pelapor": "BP ISNU HUDA AZIS",
                    "alamat_pelapor": "JL SUASA GG MESJID NO. 0 RT -/- KEL. MABAR HILIR KC MEDAN DELI KOTA MEDAN  SEBELUM INDOMARET",
                    "no_telp_pelapor": "085261341922",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 40, KWH. NO TOKEN : 55179141433681068331",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020100407",
                    "waktu_lapor": "01/02/2023 09:59:53",
                    "waktu_response": "01/02/2023 10:02:45",
                    "waktu_recovery": "01/02/2023 12:51:48",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 10143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "85149977",
                    "nama_pelapor": "BP YULIANTO  ",
                    "alamat_pelapor": "JL SAWUNGGALING  NO- RT 8 RW 3 KEL. KEC. KEPANJEN KAB. MALANG  / BELAKANG F SUKI MAKANAN JEPANG, DEKAT MASJID BAITURROHMAN KANAN JALAN ",
                    "no_telp_pelapor": "085215441462",
                    "keterangan_pelapor": "TANGGAL 31/01/23 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/23 TAGIHAN BULAN  TELAH DILUNASI VIA BUKALAPAK. PTL MINTA DISAMBUNG KEMBALI PELANGGAN PERNAH LAPOR DENGAN NO:  K5123013100533 STATUS SELESAI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020100412",
                    "waktu_lapor": "01/02/2023 10:01:06",
                    "waktu_response": "01/02/2023 10:04:15",
                    "waktu_recovery": "01/02/2023 12:13:33",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 7758,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI PUSPITA SARI ",
                    "alamat_pelapor": "JL.PONDOK KOPI UJUNG NO.0 KEL.PONDOK KOPI RT.7 RW.4 KEC.DUREN SAWIT JAKARTA TIMUR / APP DI LOKASI TPS PONDOK KOPI UJUNG",
                    "no_telp_pelapor": "082124293303",
                    "keterangan_pelapor": "TANGGAL 25/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 26/01/2023 TAGIHAN BULAN JANUARI BESERTA BK TELAH DILUNASI, PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1423020100147",
                    "waktu_lapor": "01/02/2023 10:02:36",
                    "waktu_response": "01/02/2023 10:12:34",
                    "waktu_recovery": "01/02/2023 22:38:28",
                    "durasi_response_time": 598,
                    "durasi_recovery_time": 44754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUTABARAT",
                    "alamat_pelapor": "JLN. SERSAN DARPIN NO. 26 RT 42 RW - KEL. EKA JAYA KEC. PAAL MERAH KOTA JAMBI PROVINSI JAMBI (DI DEKAT TOWER TELKOMSEL)",
                    "no_telp_pelapor": "081298363333",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN SEJAK TGL 20/12/22 TERJADI GANGGUAN PTL (TERBAKAR DAN BLANK ) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BAPAK RUDI) DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5223020100530",
                    "waktu_lapor": "01/02/2023 10:03:27",
                    "waktu_response": "01/02/2023 10:28:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1483,
                    "durasi_recovery_time": 33944975,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SOLEH",
                    "alamat_pelapor": "JL. BAWEN 14  KEL.TIMURAN KEC. BANJARSARI KOTA SURAKARTA  >> DEPAN USTU TIMURAN ",
                    "no_telp_pelapor": "0271641033",
                    "keterangan_pelapor": "MUTASI_K (G9923020188127:Agar TL Yantek) - MOHON TINDAK LANJUT DAN PENGAMANAN JARINGAN BAHWA TERDAPAT KABEL JTR TEMBAGA YANG SUDAH MENGENAI POHON BESAR DAN PELANGGAN BERKANAN DILAKUKAN PEMOTONGAN POHON DAN DI AMANKAN UNTUK JARINGANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K3223020100117",
                    "waktu_lapor": "01/02/2023 10:05:45",
                    "waktu_response": "01/02/2023 10:20:58",
                    "waktu_recovery": "01/02/2023 10:34:15",
                    "durasi_response_time": 913,
                    "durasi_recovery_time": 797,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001136032",
                    "nama_pelapor": "BP RUSTANDI",
                    "alamat_pelapor": "JL.-- KK PCI BLOK D77 RT-02 RW-05 KEL CIBEBER KEC CIBEBER KOTA CILEGON",
                    "no_telp_pelapor": "6287871299349",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 539410277276 DAN NIK 3672011306670001 AN.RUSTANDI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5223020100534",
                    "waktu_lapor": "01/02/2023 10:07:03",
                    "waktu_response": "01/02/2023 10:38:03",
                    "waktu_recovery": "01/02/2023 11:37:02",
                    "durasi_response_time": 1860,
                    "durasi_recovery_time": 3539,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "8907073",
                    "nama_pelapor": "IBU VONDY",
                    "alamat_pelapor": "JL NGAGEL MADYA 1 NO 2 RT-/- KEL BARATA JAYA KEC GUBENG KOTA SURABAYA",
                    "no_telp_pelapor": "0816534048",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.LEBIH TAGIH  BULAN JANUARI 2023  STAND APP TGL LAPOR 01/02/2023  ) = 80899 DATA PENDUKUNG (RUMAH KOSONG PETUGAS CATER SERING DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100423",
                    "waktu_lapor": "01/02/2023 10:07:32",
                    "waktu_response": "01/02/2023 10:36:02",
                    "waktu_recovery": "01/02/2023 13:31:46",
                    "durasi_response_time": 1710,
                    "durasi_recovery_time": 10544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HIMNI",
                    "alamat_pelapor": "JL JANTI BARAT NO   60   RT / RW  -  KEL BANDUNG REJOSARI KEC  SUKUN  KOTA MALANG  / DEPAN GAPURA SMK PGRI 2 MALANG  ",
                    "no_telp_pelapor": "03199203000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL /MENYALA SISA PULSA  16.49   KWH\\nTIDAK  MENGETAHUI  ADA PEMBAHARUAN KWH METER ATAU TIDAK  \\nNO TOKEN  : 5887 8707 8045 8500 5723\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5123020100429",
                    "waktu_lapor": "01/02/2023 10:09:19",
                    "waktu_response": "01/02/2023 10:18:01",
                    "waktu_recovery": "01/02/2023 11:16:29",
                    "durasi_response_time": 522,
                    "durasi_recovery_time": 3508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32276",
                    "nama_pelapor": "BP BUDIANTO",
                    "alamat_pelapor": "JL.GATOT SUBROTO NO 68 DS KARANG BONG RT 7 RW 1 KEC BUDURAN KAB SIDOARJO / SETEMPAT PABRIK FARMASI - DEKAT MAKAM ",
                    "no_telp_pelapor": "0318912222",
                    "keterangan_pelapor": "MOHON KONFIRMASI KEPADA PELANGGAN IDPEL 511800239993 INGIN PERALIHAN MENJADI PELANGGAN PREMIUM. MOHON PELANGGAN DIKONFIRMAIS SECEPATNYA, LISTRIK UNTUK PABRIK DAYA I3/2.770.000VA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1423020100151",
                    "waktu_lapor": "01/02/2023 10:09:29",
                    "waktu_response": "01/02/2023 10:15:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 33945719,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN ",
                    "alamat_pelapor": "JL BANGAU KP CIATER NO - RT 02 RW 09 KEL DESA RAWA KALONG KEC GUNUNG SINDUR KAB BOGOR LOKASI DEKAT PERM MULYA RESIDEN  ",
                    "no_telp_pelapor": "6285718087004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188329:tegangan drop) - 1 RUMAH SERING VOLTASE DROP SETIAP MALAM PUKUL 19.00 S.D 07.00 , SEJAK 1 MINGGU TERAKHIR TERUKUR ( SEJAK PROSES PD ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K1423020100152",
                    "waktu_lapor": "01/02/2023 10:09:31",
                    "waktu_response": "01/02/2023 10:11:14",
                    "waktu_recovery": "01/02/2023 10:15:44",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "PR CLUSTER BUKIT PANONGAN HIJAU BLOK E NO 10 JL RANCA SERDANG DS RANCA HIU KEL PANONGAN KEC PANONGAN KAB TANGGERANG",
                    "no_telp_pelapor": "6281574720499",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN-43. DENGAN NO METER 86061949219 SISA KWH 33/ NO TOKEN: 50529992873285579136",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100431",
                    "waktu_lapor": "01/02/2023 10:10:03",
                    "waktu_response": "01/02/2023 10:21:27",
                    "waktu_recovery": "01/02/2023 10:36:44",
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100386208",
                    "nama_pelapor": "BP MARDIANTO",
                    "alamat_pelapor": "JL PERUM BUMI CIBARUSAH PERMAI BLOK F3 NO 2 RT - RW - KEL CIBARUSAH KEC BEKASI KAB BEKASI // PR DEPAN MASJID ",
                    "no_telp_pelapor": "081282840484",
                    "keterangan_pelapor": "PELANGGAN MELAPOR PERIHAL PETUGAS DATANG KELOKASI TERKAIT ADANYA P2TL, NAMUN PELANGGAN TIDAK MERASA MELAKUKAN P2TL PELANGGAN MEMINTA ADA PEMBUKTIAN DARI PETUGAS ADANYA P2TL KARENA PELANGGAN TIDAK TERIMA DI KENAKAN P2TL KONDISI PERSIL KOSONG, MOHON BANTU KONFIRMASI KE PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020100541",
                    "waktu_lapor": "01/02/2023 10:10:27",
                    "waktu_response": "01/02/2023 10:31:23",
                    "waktu_recovery": "01/02/2023 14:20:30",
                    "durasi_response_time": 1256,
                    "durasi_recovery_time": 13747,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUR FAIZ ",
                    "alamat_pelapor": "JL KARANG BLOK C NO 3 RT 5 RW 4 KEL JEKULO, KEC. JEKULO, KAB. KUDUS // LOKASI PASAR ",
                    "no_telp_pelapor": "02914246078",
                    "keterangan_pelapor": "PELANGGAN MELAKUKAN REGISTRASI PB DENGAN NOMOR AGENDA : 520019912301279094. PELANGGAN SUDAH MELAKUKAN PEMBAYARAN VIA VA BANK MANDIRI TANGGAL 27/01/2023 PUKUL 00:34.29 DENGAN KODE BOOKING : 8875596000042887  NAMUN PADA DATA TERDAPAT PEMBATALAN PERMOHONAN NAMUN PADA APLIKASI PLN MOBILE TGL 31/01/2023 STATUS BERUBAH PENUGASAN PEMASANGAN INSTALANSI . DAN HARI INI TGL 01/02/2023 PUKUL 10 : 03 STATUS BERUBAH INSTALANSI TERPASANG . PELANGGAN MENGEHDAKI INFORMASI DAN KONFIRMASI TERKAIT PERMOHONANNYA . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5123020100434",
                    "waktu_lapor": "01/02/2023 10:11:02",
                    "waktu_response": "01/02/2023 10:12:51",
                    "waktu_recovery": "01/02/2023 10:16:24",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ZUBAIDAH ",
                    "alamat_pelapor": "JL DUKUH BULAK BANTENG NO 180 RT - RW - KEL BULAK BANTEMG KEC KENJERAN KOD SURABAYA/ ADA TULISAN UD SUMBER HIDAYAH, SEBELAH BAHAN BANGUNAN, GG SEBELAH SUROPATI 7",
                    "no_telp_pelapor": "087833593191",
                    "keterangan_pelapor": "MOHON GESER APP TERKAIT RENOVASI. NIK PEMILIK 3578175008820007",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K1223020100095",
                    "waktu_lapor": "01/02/2023 10:12:10",
                    "waktu_response": "01/02/2023 10:14:32",
                    "waktu_recovery": "01/02/2023 10:28:06",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIA",
                    "alamat_pelapor": "JL BANTU BELAH 2 PERUM ALYA RESIDENCE NO 9  RT 0 RW 0 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN ",
                    "no_telp_pelapor": "081370937374",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA POSISI APP TERLALU DIDALAM PERSIL MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. MOHON UNTUK MENGHUBUNGI KE NO TELP (081315036330) PELANGGAN PERNAH LAPOR DENGAN NO : K5423012202926, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100543",
                    "waktu_lapor": "01/02/2023 10:13:09",
                    "waktu_response": "01/02/2023 10:17:33",
                    "waktu_recovery": "01/02/2023 11:05:48",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 2895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "326938",
                    "nama_pelapor": "BP TEGUH ",
                    "alamat_pelapor": "JL PANGKALAN ASEM RAYA NO 5- RT-5 / RW-2 KEL CEMPAKA PUTIH BARAT KEC CEMPAKA PUTIH BARAT JAKPUS // SEBELAH GD RAJAWALI ELEKTRONIK ",
                    "no_telp_pelapor": "6285888113119",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER SR PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 541102415472",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5223020100549",
                    "waktu_lapor": "01/02/2023 10:14:36",
                    "waktu_response": "01/02/2023 10:15:38",
                    "waktu_recovery": "01/02/2023 10:46:07",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 1829,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAN ARDIANSYAH",
                    "alamat_pelapor": "JLN RAYA BUARAN TIMUR KP BUARAN TIMUR  NO. 12  RT-12 / RW-4 KEL JELUPANG KEC SERPONG UTARA KOTA TANGERANG SELATAN >> DEKAT DENGAN MASJID",
                    "no_telp_pelapor": "6287820502695",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN. VKRN 43(2341 3012 8242 6794 5572). SISA 200 KWH. PTL MENYALA. INFO PELANGGAN BELUM ADA PETUGAS YANG DATANG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020100550",
                    "waktu_lapor": "01/02/2023 10:15:22",
                    "waktu_response": "01/02/2023 10:18:40",
                    "waktu_recovery": "01/02/2023 10:45:21",
                    "durasi_response_time": 198,
                    "durasi_recovery_time": 1601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "09040416",
                    "nama_pelapor": "IBU KRISTINA",
                    "alamat_pelapor": "PERUMAHAN KENDANGSARI JL KENDANGSARI BLOK H NO.44 GG 4 TENGGILIS JAYA KEL.KENDANGSARI KEC. TENGGILIS MEJOYO KOTA SURABAYA >> DEKAT DENGAN MI KOBER ",
                    "no_telp_pelapor": "087888882604",
                    "keterangan_pelapor": "TANGGAL 01/02/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BTN MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020100446",
                    "waktu_lapor": "01/02/2023 10:15:31",
                    "waktu_response": "01/02/2023 10:26:45",
                    "waktu_recovery": "01/02/2023 12:02:48",
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 5763,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BU DEWI ",
                    "alamat_pelapor": "PR TAMAN ASRI BLOK G1 NO 12 RT02 RW012 KEL GAGA KEC LARANGAN KOTA TANGERANG :: DEKAT MASJID AL HIDAYAH  ",
                    "no_telp_pelapor": "082114219288",
                    "keterangan_pelapor": "PELANGGAN DI ID METER 32023868410 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DI LOKET PPOB DAN MBANKING DENGAN KETERANGAN MELEBIHI BATAS PEMBELIAN TOKEN , PADAHAL CEK DI SISTEM PRABAYAR (P2APST) YBS SEHARUSNYA SUDAH BISA MELAKUKAN PEMBELIAN TOKEN KARENA SAAT INI SUDAH TGL 01/02/2023 . SISA PULSA 70 KWH. MOHON DIBANTU \\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5123020100448",
                    "waktu_lapor": "01/02/2023 10:16:29",
                    "waktu_response": "01/02/2023 10:41:38",
                    "waktu_recovery": "01/02/2023 12:37:47",
                    "durasi_response_time": 1509,
                    "durasi_recovery_time": 6969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUSPITA",
                    "alamat_pelapor": "JL RY BAYPASS JUANDA NO.12 RT-18 RW-7 KEL PABEAN KEC. SEDATI KAB. SIDOARJO / DERETAN 100M SETELAH SMK PENERBANGAN DARMA WIRAWAN ",
                    "no_telp_pelapor": "082258585558",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN RENOVASI, NO KTP 3301025011930004 ATAS NAMA IBU NURYANTI PUSPITA SARI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K1223020100098",
                    "waktu_lapor": "01/02/2023 10:17:05",
                    "waktu_response": "01/02/2023 10:49:28",
                    "waktu_recovery": "01/02/2023 17:48:45",
                    "durasi_response_time": 1943,
                    "durasi_recovery_time": 25157,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERWIN",
                    "alamat_pelapor": "JL LET UMAR BAKI NO. 500 RT- / RW- KEL SUKARAME KEC BINJAI BARAT KOTA BINJAI",
                    "no_telp_pelapor": "081280081705",
                    "keterangan_pelapor": "SEKITAR 20 HARI YANG LALU PELANGGAN DATANG KE UNIT MENGAJUKAN TD KE DAYA R1/2200 VA, SUDAH MEMBERIKAN SYARAT TD NAMUN SAMPAI SAAT INI PERMOHONAN BELUM DILAKUKAN REALISASI INFO PETUGAS KARENA MATERIAL KOSONG, MOHON HAL TSB PELANGGAN DAPAT DI KONFIRMASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K1423020100159",
                    "waktu_lapor": "01/02/2023 10:19:07",
                    "waktu_response": "01/02/2023 10:37:05",
                    "waktu_recovery": "01/02/2023 11:15:16",
                    "durasi_response_time": 1078,
                    "durasi_recovery_time": 2291,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "JLN. KARYA I PR. VILLA KARYA PERDANA BLOK A NO. 3 RT. 25 KEL. LEBONG GAJAH KEC. SEMATANG BORANG KOTA PALEMBANG.",
                    "no_telp_pelapor": "082272855709",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423020100116, TGL  31/01/23 PROSES MIGRASI (R1/1.300VA - R1T/1.300 VA) MELALUI PLN 123 DENGAN NO AGENDA 141100522301310245 DAN NO KODE PEMBAYARAN 1411017058191. TGL 31/01/23 BP DAN STROOM AWAL TELAH DILUNASI . MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PELANGGAN EX BONGKAR RAMPUNG TERKAIT K1423013100393.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K2323020100100",
                    "waktu_lapor": "01/02/2023 10:19:32",
                    "waktu_response": "01/02/2023 10:27:10",
                    "waktu_recovery": "01/02/2023 10:36:05",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 535,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32151664128",
                    "nama_pelapor": "BP BOBI",
                    "alamat_pelapor": " JL RAYA RENGAS KEL- KEC - KOTA TANGGERANG SLT AC LOKASI DKT KTR POS RENGAS RAYA ",
                    "no_telp_pelapor": "6281953005615",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 32151664128 PTL MENYALA SISA 14.93 KWH NO TOKEN: 1908 6198 0542 4742 9204 DAN 4374 6942 5370 0608 8283 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020100562",
                    "waktu_lapor": "01/02/2023 10:20:17",
                    "waktu_response": "01/02/2023 10:29:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 542,
                    "durasi_recovery_time": 33944906,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUMARSA",
                    "alamat_pelapor": "JL- T.P.U ARJANGKA SELATAN RT- RW- KP ARJANGKA KEC PRINGGARAT KAB LOMBOK TENGAH // DEKAT SAWAH ADA GARDU LISTRIK",
                    "no_telp_pelapor": "081933900031",
                    "keterangan_pelapor": "MUTASI_K (G9923020188128:kct) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL NYALA SISA PULSA TOKEN 109 KWH NO TOKEN: 32699344427038457168",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5223020100563",
                    "waktu_lapor": "01/02/2023 10:20:19",
                    "waktu_response": "01/02/2023 11:46:20",
                    "waktu_recovery": "01/02/2023 12:03:09",
                    "durasi_response_time": 5161,
                    "durasi_recovery_time": 1009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01107958546",
                    "nama_pelapor": "BP ARIS",
                    "alamat_pelapor": "JL KEMBUNG 5 NO 5 RT-5 / RW-5 KEL PENJARINGAN KEC PENJARINGAN KOTA JAKARTA UTARA. ACUAN SEBRANG RAJA KURING RESTAURANT ",
                    "no_telp_pelapor": "0216910124",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH 14 . NOMOR TOKEN 1807 5314 5842 6332 6091 DAN NOMOR TOKEN 2589 4173 9225 0500 4315",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020100568",
                    "waktu_lapor": "01/02/2023 10:21:43",
                    "waktu_response": "01/02/2023 10:35:38",
                    "waktu_recovery": "01/02/2023 14:26:26",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 13848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK LIJA",
                    "alamat_pelapor": "JL. RAWA BANTENG NO. - KEL.KP RAWA BANTENG KEC.CIKARANG BARAT KOTA BEKASI RT-1 / RW-1  >> DEPAN BIDAN EMA ,, LOKASI DI TUKANG PISANG ",
                    "no_telp_pelapor": "6285710100532",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERDAPAT INFO BLOCKING TOKEN. TETAPI TIDAK ADA PENJELASAN PENYEBABNYA DI P2APST. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K2323020100101",
                    "waktu_lapor": "01/02/2023 10:22:05",
                    "waktu_response": "01/02/2023 11:12:57",
                    "waktu_recovery": "01/02/2023 11:25:36",
                    "durasi_response_time": 3052,
                    "durasi_recovery_time": 759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SAHARUDIN",
                    "alamat_pelapor": "DN SUKADANA   ",
                    "no_telp_pelapor": "081918426365",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM  19.85 KWH. NM : 32170685732 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5123020100460",
                    "waktu_lapor": "01/02/2023 10:22:12",
                    "waktu_response": "01/02/2023 10:25:04",
                    "waktu_recovery": "01/02/2023 11:07:02",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 2518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KADEK YOHAN / IBU KENZI  ",
                    "alamat_pelapor": "DN BR UMATEGAL BUDUK No. 0  RT 0 RW 0, BUDUK, MENGWI, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "081246743789",
                    "keterangan_pelapor": "\\\" PELANGGAN PENDAFTARAN PD TARIF  R2T / DAYA 5500 VA KE TARIF R3T / DAYA 7700 VA NOMER AGENDA 551100122301253636 NO REGISTER : 5511015070771 BP LUNAS PADA TGL (25/1/2023), NAMUN HINGGA SAAT INI BELUM REALISASI\\",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5123020100465",
                    "waktu_lapor": "01/02/2023 10:23:13",
                    "waktu_response": "01/02/2023 10:36:14",
                    "waktu_recovery": "01/02/2023 10:54:43",
                    "durasi_response_time": 781,
                    "durasi_recovery_time": 1109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000166921",
                    "nama_pelapor": "BP ANAS  ",
                    "alamat_pelapor": "PR  PANJANG JIWO  PERMAI  BLOK 4  NO 9 RT  0 0RW 0 JL  PANJANG JIWO PERMAI  KEL  PANJANG JIWO  KEC TENGGILIS  NEJOYO KOD  SURABAYA  / DEKAT  UBAYA  ",
                    "no_telp_pelapor": "0318782821",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN ADANYA  PERUBAHAN KONSTRUKSI BANGUNAN   NO  KTP  =  3578027107690001 ATAS NAMA   AUFRIEDA ARTSIANA DEWI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K2323020100102",
                    "waktu_lapor": "01/02/2023 10:24:48",
                    "waktu_response": "01/02/2023 11:05:26",
                    "waktu_recovery": "01/02/2023 15:49:27",
                    "durasi_response_time": 2438,
                    "durasi_recovery_time": 17041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "9999999999",
                    "nama_pelapor": "IBU WARNI MAHDI",
                    "alamat_pelapor": "JLN LORONG MANDARAYA GG MANDA  LR PASARAN DIBELAKANG TOKO BUKU ZAKI RT.7/0 NO.0 KEL 18 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG  ",
                    "no_telp_pelapor": "081367288732",
                    "keterangan_pelapor": "TANGGAL01/02/23  TUNGGAKAN REKENING JANUARI 2023  BERIKUT BK TELAH DILUNASI VIA INDOMARET PTL MINTA SEGERA DISAMBUNG (KWH METER BERADA DI LANTAI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K1223020100104",
                    "waktu_lapor": "01/02/2023 10:25:02",
                    "waktu_response": "01/02/2023 11:46:25",
                    "waktu_recovery": "01/02/2023 13:44:01",
                    "durasi_response_time": 4883,
                    "durasi_recovery_time": 7056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROCHMA",
                    "alamat_pelapor": "TOKO ENDANG RAHMAWATI JL -  DN DOROAGUNG NO - RT - RW - DS KOMPOL  KEC GEGER KAB BANGKALAN ",
                    "no_telp_pelapor": "085101765362",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH  355  KWH .TIDAK ADA PEMBARUAN APP. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5223020100572",
                    "waktu_lapor": "01/02/2023 10:25:39",
                    "waktu_response": "01/02/2023 10:29:35",
                    "waktu_recovery": "01/02/2023 10:46:11",
                    "durasi_response_time": 236,
                    "durasi_recovery_time": 996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007615771",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "GRIYA ASRI 2 BLOK G5 NO 40 RT 09/26 SUMBER JAYA TAMBUN SELATAN",
                    "no_telp_pelapor": "0811562274",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 8940, ST APP TGL 01-02-2023= 5696. REK BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. \\n BANGUNAN DIHUNI, BERPAGAR TIDAK TERKUNCI, KWH METER MUDAH DIJANGKAU PETUGAS DATANG, ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5223020100575",
                    "waktu_lapor": "01/02/2023 10:27:13",
                    "waktu_response": "01/02/2023 11:36:44",
                    "waktu_recovery": "01/02/2023 11:44:02",
                    "durasi_response_time": 4171,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DWI",
                    "alamat_pelapor": "JL SABIN SARI III NO 26 RT 3 RW 1 KEL RANDUGARUT  KEC TUGU, KOTA SEMARANG JAWA TENGAH>> DEKAT DENGAN KAWASAN INDUSTRI WIJAYA KUSUMA",
                    "no_telp_pelapor": "089523277885",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. PELANGGAN PENDAFTARAN PB 30/01/2023 TARIF/DAYA (R1MT/900).NO REGISTER : 5230212054807.BP LUNAS PADA TANGGAL (PB 30/01/2023). INFO PELANGGAN SEBELUMNYA ADA PETUGAS INFOKAN MASIH MENUNGGU KABEL. NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5123020100476",
                    "waktu_lapor": "01/02/2023 10:27:40",
                    "waktu_response": "01/02/2023 10:54:36",
                    "waktu_recovery": "01/02/2023 13:34:26",
                    "durasi_response_time": 1616,
                    "durasi_recovery_time": 9590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000156331",
                    "nama_pelapor": "BP SUPARDI",
                    "alamat_pelapor": "DN RAWAN               NO 25     RT- 11 / RW- 6 DS TANJEK WAGIR JL MBAH ULUNG KEC KREMBUNG KAB SIDOARJO  ",
                    "no_telp_pelapor": "082233154583",
                    "keterangan_pelapor": "TANGGAL 31/01/2023    PTL DIPUTUS SEMENTARA DAN TANGGAL  31/01/2023   TUNGGAKAN REKENING BULAN JANUARI 2023  BERIKUT BK TELAH DILUNASI  VIA  PC POS \\tBANK BTPN  PTL MINTA DISAMBUNG KEMBALI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5123020100478",
                    "waktu_lapor": "01/02/2023 10:28:38",
                    "waktu_response": "01/02/2023 10:45:01",
                    "waktu_recovery": "01/02/2023 11:33:32",
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 2911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "JL KANTOR GUBERNUR NO 129 KEL BACAL RT 6 RW 2 KEC BUKIT INTAN KOD PANGKAL PINANG, SEBELUM LAMPU MERAH GUBERNUR",
                    "no_telp_pelapor": "0717434890",
                    "keterangan_pelapor": "SISA TOKEN DAYA LAMA BELUM DIKONVERSIKAN KE DAYA BARU UNTUK PELANGGAN NOMOR METER 32199968424 REALISASI PD TGL 18/01/2023. SISA TOKEN DAYA LAMA 247 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5123020100481",
                    "waktu_lapor": "01/02/2023 10:29:05",
                    "waktu_response": "01/02/2023 10:30:19",
                    "waktu_recovery": "01/02/2023 10:51:08",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 1249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PURNAMA",
                    "alamat_pelapor": "PR CLUSTER PERSADA CURUG BLOK C NO 02 RT 02 RW 14 JL. DIKLATPEMDA KEL SUKABAKTI KEC CURUG KAB TANGGERANG / DEKATA POM BENSIN ARIANA ",
                    "no_telp_pelapor": "081381632126",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 18.70 KWH \\nNO TOKEN : 5672 1727 5253 6164 6441/ TERKAIT K5523020100202 Selesai NAMUN BELUM DITINDAKLANJUTI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K1423020100172",
                    "waktu_lapor": "01/02/2023 10:29:19",
                    "waktu_response": "01/02/2023 10:34:15",
                    "waktu_recovery": "01/02/2023 11:14:37",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 2422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVI ",
                    "alamat_pelapor": "JL PEBAYURAN KP KEDUNG GEDE RT-9 / RW-3 NO 23 KEL KEDUNG WARINGIN KEC KEDUNG WARINGIN KAB BEKASI ",
                    "no_telp_pelapor": "6285694374840",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UP DATE VKRN 43, TOKEN 71946759289791848754, SISA 450 KWH , NO METER 56709269957\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K1223020100106",
                    "waktu_lapor": "01/02/2023 10:30:41",
                    "waktu_response": "01/02/2023 10:50:31",
                    "waktu_recovery": "01/02/2023 11:41:14",
                    "durasi_response_time": 1190,
                    "durasi_recovery_time": 3043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "JL. - KP PENGGARUTAN RT 2 RW 8 NO. 6 KEL. JATI ASIH KEC. TARUNA JAYA KOTA BEKASI DIDEKAT INDOMARET",
                    "no_telp_pelapor": "6285880888141",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN ID. PEL 545101540804 MERASA BELUM MELAKUKAN PELUNASAN REK JANUARI 23. SEMENTARA PADA DATA SISTEM REK BULAN TSB SUDAH DILUNASI TGL 31/01/23. PELANGGAN. JIKA MEMANG SUDAH DILUNASI PETUGAS MOHON DIBERIKAN STRUK PEMBAYARAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5223020100586",
                    "waktu_lapor": "01/02/2023 10:31:15",
                    "waktu_response": "01/02/2023 10:42:41",
                    "waktu_recovery": "01/02/2023 10:56:33",
                    "durasi_response_time": 686,
                    "durasi_recovery_time": 832,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDESTA",
                    "alamat_pelapor": "JL KUALU  SUKA KARYA  NO 7 RT 3 RW 2 DS TARAI BANGUN KEC TAMBANG KAB KAMPAR // LOKASI : TOKO ADIBA STORE ",
                    "no_telp_pelapor": "082386791168",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN PTL MENYALA  SISA TOKEN 11.28  KWH TIDAK ADA PERUBAHAN NO METER DAN BLOCKING TOKEN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K3223020100139",
                    "waktu_lapor": "01/02/2023 10:34:48",
                    "waktu_response": "01/02/2023 10:38:45",
                    "waktu_recovery": "01/02/2023 11:19:45",
                    "durasi_response_time": 237,
                    "durasi_recovery_time": 2460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMARDI",
                    "alamat_pelapor": "JL SISINGAMANGARAJA NO.0, ANGGOEYA, POASIA, KOTA KENDARI, SULAWESI TENGGARA, DKT MASJID AL MUNAJAT  ",
                    "no_telp_pelapor": "85241509755",
                    "keterangan_pelapor": "PROSES PD  R1/ 1300 - R1/ 2200 DENGAN NO. REGISTER : 3232013037314 TGL.  24 JAN 23   BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 01 FEB 23  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5123020100495",
                    "waktu_lapor": "01/02/2023 10:36:18",
                    "waktu_response": "01/02/2023 11:19:38",
                    "waktu_recovery": "01/02/2023 19:47:04",
                    "durasi_response_time": 2600,
                    "durasi_recovery_time": 30446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002045227",
                    "nama_pelapor": "BP SUGENG",
                    "alamat_pelapor": "JL GAJAH MADA 2 NO 1  RT- 5/ RW-12 KEL SAWONGGALING KEC WONOKROMO SURABAYA , SEBELAH KODAM DEPAN BALAI PRAJURIT KODAM ",
                    "no_telp_pelapor": "081220071183",
                    "keterangan_pelapor": "TANGGAL TIDAK MENGETAUI BULAN JANUARI  PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA BSM, PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5223020100600",
                    "waktu_lapor": "01/02/2023 10:36:26",
                    "waktu_response": "01/02/2023 10:46:44",
                    "waktu_recovery": "01/02/2023 10:59:52",
                    "durasi_response_time": 618,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROLIAN UMBU DETA ",
                    "alamat_pelapor": "JL.TOMPO SELAK NO.- RT31/ RW7  KEL OEBUFU KEC.OEBOBO  KOTA KUPANG PROV NTT  >> DEKAT ATM, TERMINAL OEBUBU ",
                    "no_telp_pelapor": "081337315656",
                    "keterangan_pelapor": "MOHON BANTUAN UNTUK DITINDAKLANJUTI PELANGGAN MENGEHENDAKI REGISTRASI PD DARI R1 /1300 V - R1/4500VA ID PEL :431001084017 AKAN TETAPI TERDAPAT KETERANGAN \\\" Id Pel ini masih dalam proses permohonan!\\",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5223020100601",
                    "waktu_lapor": "01/02/2023 10:36:36",
                    "waktu_response": "01/02/2023 11:41:02",
                    "waktu_recovery": "01/02/2023 16:15:46",
                    "durasi_response_time": 3866,
                    "durasi_recovery_time": 16484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAN ARITONANG ",
                    "alamat_pelapor": "JL KEBUN INDAH PERUM GREEN ALFARD BLOK B NO 1/2 RT-44 / RW-9 KEL SUKARAMI KEC SELEBAR KOTA BENGKULU",
                    "no_telp_pelapor": "082179680752",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN : 146005576559",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K1423020100180",
                    "waktu_lapor": "01/02/2023 10:38:58",
                    "waktu_response": "01/02/2023 11:25:29",
                    "waktu_recovery": "01/02/2023 11:37:07",
                    "durasi_response_time": 2791,
                    "durasi_recovery_time": 698,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "36846",
                    "nama_pelapor": "BP HARI ",
                    "alamat_pelapor": "JLN GEBANG KIDUL NO.28 A  RT-1 RW-2 KEL GEBANG PUTIH KEC SUKOLILO  SURABAYA ,DI DEPAN KLINIK",
                    "no_telp_pelapor": "08123294162",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DISAMBUNG LANGSUNG PETUGAS KARENA GANGGUAN SEJAK TANGGAL 11/11/2022 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5223020100606",
                    "waktu_lapor": "01/02/2023 10:38:59",
                    "waktu_response": "01/02/2023 11:03:48",
                    "waktu_recovery": "01/02/2023 12:54:44",
                    "durasi_response_time": 1489,
                    "durasi_recovery_time": 6656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "A1    0078",
                    "nama_pelapor": "BP SARMIN",
                    "alamat_pelapor": "JL SEMARANG DEMAK KM 15  NO 0 RT 3 RW 3 DS  BATU KEC KARANG TENGAH KAB DEMAK JATENG // DEKAT PABRIK BAYGON ",
                    "no_telp_pelapor": "0895393360623",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN DENGAN KETERANGAN MELEBIHI DAYA PTL NYALA SISA TOKEN 13 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5223020100608",
                    "waktu_lapor": "01/02/2023 10:41:35",
                    "waktu_response": "01/02/2023 10:42:51",
                    "waktu_recovery": "01/02/2023 10:56:42",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADRIAN",
                    "alamat_pelapor": "JL GARUDA NO - RT1 RW4 KEL KUBANG JAYA KEC SIAK HULU, KAB. KAMPAR, RIAU// ACUAN BENGKEL ",
                    "no_telp_pelapor": "082286602987",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, PELANGGAN MENGAJUKAN PERMOHONAN PD (B1T/5500-B2/82500). PELANGGAN SUDAH DI KONFIRMASI DARI UNIT BAHWA DAYA TERSEBUT TIDAK TERSEDIA DI UNIT, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER 1814055050601. PELANGGAN MENGHENDAKI PENGEMBALIAN UANG PERMOHONAN. MOHON PELANGGAN DI KONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5123020100509",
                    "waktu_lapor": "01/02/2023 10:41:27",
                    "waktu_response": "01/02/2023 11:51:34",
                    "waktu_recovery": "01/02/2023 13:28:39",
                    "durasi_response_time": 4207,
                    "durasi_recovery_time": 5825,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1246262",
                    "nama_pelapor": "IBU FENI / BU ELI ",
                    "alamat_pelapor": "JL. LETJEN S PARMAN NO.8 RT 0 RW 0. KEL PURWANTORO. KEC BLIMBING. KOTA MALANG. TOKO BESI ANYAR",
                    "no_telp_pelapor": "0341491480",
                    "keterangan_pelapor": "PELANGGAN DATANG KE UNIT PENGAJUAN GESER APP TGL 26/01/2023 MENERIMA NO REGISTER 5131333002631 PEMBAYARAN TGL 26/01/2023 NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MALANG KOTA"
                },
                {
                    "no_laporan": "K5123020100517",
                    "waktu_lapor": "01/02/2023 10:43:10",
                    "waktu_response": "01/02/2023 11:20:03",
                    "waktu_recovery": "01/02/2023 12:36:54",
                    "durasi_response_time": 2213,
                    "durasi_recovery_time": 4611,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI  ",
                    "alamat_pelapor": "PR  VILA  BUKIT MAS ZONA  MONAKO 1  JL   ABDUL  WAHAB SIAMIN   NO  0 KEL DUKUH PAKIS   RT 1 RW  7  KEC    DUKUH PAKIS   KOTA  SURABAYA  /   LOKASI  ANTARA  NO 18-19    ",
                    "no_telp_pelapor": "03199014579",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DISAMBUNG LANGSUNG   PETUGAS KARENA GANGGUAN, SEJAK 2 MINGGU  TIDAK   MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI DI GUNAKAN JIKA  SORE HARI    ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K1223020100112",
                    "waktu_lapor": "01/02/2023 10:44:03",
                    "waktu_response": "01/02/2023 11:12:47",
                    "waktu_recovery": "01/02/2023 11:25:28",
                    "durasi_response_time": 1724,
                    "durasi_recovery_time": 761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHTAR ",
                    "alamat_pelapor": "JL PANDAN DURI DN JURANG NADAH NO - RT 2 RW. UPDATE : RW 0 KEL PANDAN DURI KEC TERARA KAB LOMBOK TIMUR. ACUAN : -",
                    "no_telp_pelapor": "087844866119",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH 2006  KWH .TIDAK ADA PEMBARUAN APP.  TELEPON TERPUTUS. UPDATE CC.32.WAHYUNI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100615",
                    "waktu_lapor": "01/02/2023 10:44:01",
                    "waktu_response": "01/02/2023 10:46:38",
                    "waktu_recovery": "01/02/2023 14:53:40",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 14822,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0859348",
                    "nama_pelapor": "IBU YUYUN ",
                    "alamat_pelapor": "JL WAHID HASYIM DN KERINGAN - 0 RT-4 / RW-8 KEL PALBAPANG KEC BANTUL KOT DIY// KANTOR NOTARIS WIDIANTARA DEPAN KNTOR KPU BANTUL ",
                    "no_telp_pelapor": "02742810304",
                    "keterangan_pelapor": "TANGGAL 30/01/2023. TUNGGAKAN REKENING DESEMBER  BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BNI  MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5123020100522",
                    "waktu_lapor": "01/02/2023 10:44:31",
                    "waktu_response": "01/02/2023 11:05:58",
                    "waktu_recovery": "01/02/2023 11:09:15",
                    "durasi_response_time": 1287,
                    "durasi_recovery_time": 197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LILIK ",
                    "alamat_pelapor": "JL BUKIT ALAYA  / PERUM ALAYA BLOK LD NO 55 RT-70 RW 0  KEL SUNGAI PINANG KEC SAMARINDA UTARA KOTA SAMARINDA  ( DEKAT INDOMARET ) ",
                    "no_telp_pelapor": "08115501088",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT, PELANGGAN ( MEMINTA KEPASTIAN ) TERKAIT PENGADUAN  G5123020100185 DIMANA PETUGAS TLH MENANGANI DAN DIINFOKAN  ADA SPAREPART / KOMPONEN YG HARUS DIGANTI DI APP KEDEPANNYA  ( JL BUKIT ALAYA  / PERUM ALAYA BLOK LD NO 55 RT-70 RW 0  KEL SUNGAI PINANG KEC SAMARINDA UTARA KOTA SAMARINDA   ) NAMUN HARI INI BLM DIGANTI  . \\\"MOHON DIKONFIRMASI KE PELANGGAN TERKAIT JADWAL PERGANTIAN AGAR GANGGUAN TSB TDK TERJADI KEMBALI KEDEPANNYA  ( SISA PULSA = 500 SEKIAN KWH )  . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5123020100525",
                    "waktu_lapor": "01/02/2023 10:44:58",
                    "waktu_response": "01/02/2023 10:46:51",
                    "waktu_recovery": "01/02/2023 13:47:43",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 10852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JAZ",
                    "alamat_pelapor": "PR  JANUR KUNING JL JANUR KUNING BLOK 9  NO 1  RT-2 RW- 1 KEL KELAPA GADING BARAT KEC - ,JAKUT / ",
                    "no_telp_pelapor": "082277173113",
                    "keterangan_pelapor": "TANGGAL31/01/2023  PTL DIPUTUS SEMENTARA/DISEGEL DAN TANGGAL   31/01/2023  TAGIHAN BULAN JANUARI 2023  BESERTA BK TELAH DILUNASI VIA BTN PTL MINTA DISAMBUNG KEMBALI (PELANGGAN MERASA BELUM MELAKUKAN PEMBAYARAN), PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN REKENING JANUARI 2023 DAN PELANGGAN MENANYAKAN CARA  PEMBAYARANNYA  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K1223020100115",
                    "waktu_lapor": "01/02/2023 10:47:20",
                    "waktu_response": "01/02/2023 10:48:25",
                    "waktu_recovery": "01/02/2023 12:28:28",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 6003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IQBAL",
                    "alamat_pelapor": "JL DR.KAMARULLAH NO 80 RT- RW- KL PAKAN KURAI KC GUGUAK PANJANG KOTA BUKITTINGGI,ACUAN LOKASI : DEKAT WARNET E-SPORT",
                    "no_telp_pelapor": "082181900101",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIAN PROSES PERUBAHAN DATA PD (ALAMAT : KL CAMPAGO IPUH KC MANDIANGIN K. SELAYAN) MELALUI PLN MOBILE DENGAN NO AGENDA 132219922301245702 DAN NO REGISTER 1322115020947 . TGL 24/01/2023 BP DAN STROOM AWAL TELAH DILUNASI . DATA YANG SEHARUSNYA ADALAH KL PAKAN KURAI KC GUGUAK PANJANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K5123020100535",
                    "waktu_lapor": "01/02/2023 10:48:22",
                    "waktu_response": "01/02/2023 10:50:09",
                    "waktu_recovery": "01/02/2023 10:56:44",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL KEMLATEN GG 6 No.23 RT 0 RW 0 KEL KEBRAON KEC KARANG PILANG SURABAYA ",
                    "no_telp_pelapor": "085777778398",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT KONVERSI TOKEN KARENA PEREMAJAAN APP TGL 20/01/2023 DENGAN SISA PULSA 20.56 KWH KE NO METER BARU 86231806604",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K1223020100117",
                    "waktu_lapor": "01/02/2023 10:48:42",
                    "waktu_response": "01/02/2023 10:50:33",
                    "waktu_recovery": "01/02/2023 12:28:23",
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 5870,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IQBAL",
                    "alamat_pelapor": "JL DR.KAMARULLAH NO 80 RT- RW- KL PAKAN KURAI KC GUGUAK PANJANG KOTA BUKITTINGGI,ACUAN LOKASI : DEKAT WARNET E-SPORT",
                    "no_telp_pelapor": "082181900101",
                    "keterangan_pelapor": "TGL 24/01/2023 PROSES PD (B1T/2.200 VA - B2T / 11000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 132219922301245702 DAN NO REG 1322115020947 . BP DAN STROOM AWAL TELAH DILUNASI  . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K1423020100188",
                    "waktu_lapor": "01/02/2023 10:49:32",
                    "waktu_response": "01/02/2023 10:56:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 430,
                    "durasi_recovery_time": 33943263,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "467405",
                    "nama_pelapor": "BP NATA NAIL ",
                    "alamat_pelapor": "JL SRI KALOKA  NO. 17   RT-  8 / RW- 0 KEL. SUKOSARI KEC. - KAB. MADIUN. DI DEKAT TERMINAL ",
                    "no_telp_pelapor": "087776088000",
                    "keterangan_pelapor": "MUTASI_K (G9923020188194:kode G) - TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 56216125437 SISA KWH  243.99  KWH DENGAN NO TOKEN : 0365-6152-2682-0762-2153 PEMBELIAN PULSA SEBESAR 500.000",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5223020100625",
                    "waktu_lapor": "01/02/2023 10:50:20",
                    "waktu_response": "01/02/2023 11:00:46",
                    "waktu_recovery": "01/02/2023 11:27:58",
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 1632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50452299",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL GG KEDUNG MANGU SELATAN 4 NO 69 A RT 11  RW 03 KEL SIDOTOPO WETAN KEC KENJERAN KOTA SURABAYA, JATIM. ACUAN MASUK GANG AGAK KEDALAM",
                    "no_telp_pelapor": "0315947898",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGIHAN BULAN FEBRUARI 2023 LEBIH RENDAH DIBANDINGKAN BULAN BULAN SEBELUMNYA. PENGGUNAAN NORMAL NAMUN PETUGAS CATER SETIAP BULAN DATANG ATAU TIDAK PELANGGAN TIDAK MENGETAHUI. STAND ANGKA SAAT MELAPOR 01/02/2023 = 41567 . MOHON PELANGGAN DIKONFIRMASI KARENA PELANGGAN KHAWATIR KEDEPANNYA ADA KELONJAKAN TAGIHAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K3223020100148",
                    "waktu_lapor": "01/02/2023 10:52:07",
                    "waktu_response": "01/02/2023 11:10:03",
                    "waktu_recovery": "01/02/2023 11:12:15",
                    "durasi_response_time": 1076,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "JL PADJADJARAN DALAM NO 0 RT 5 RW 2 KEL HUSEN SASTRA NEGARA KEC CICENDOL KOTA BANDUNG TEPATNYA ALFAMART ",
                    "no_telp_pelapor": "083820081530",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL NYALA, SISA KWH 932.17\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG BARAT"
                },
                {
                    "no_laporan": "K3223020100150",
                    "waktu_lapor": "01/02/2023 10:54:01",
                    "waktu_response": "01/02/2023 10:55:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 33943363,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROMLI ",
                    "alamat_pelapor": "JL SIMPRUG GOLF 2 NO 5 RT 9 RW 8 KEL GROGOL SELATAN KEC KEBAYORAN LAMA , JAKARTA SELATAN , LOKASI : DEKAT WARUNG SOLO ",
                    "no_telp_pelapor": "628161970955",
                    "keterangan_pelapor": "MUTASI_K (G9923020188152:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), SISA 232 KWH  , IDPEL : 543105558768. NO TOKEN : 47897799819172446605",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K3223020100151",
                    "waktu_lapor": "01/02/2023 10:53:53",
                    "waktu_response": "01/02/2023 11:28:14",
                    "waktu_recovery": "01/02/2023 11:54:58",
                    "durasi_response_time": 2061,
                    "durasi_recovery_time": 1604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JENNY",
                    "alamat_pelapor": "JL. TANJUNG TADA 1 NO. 4 RT 2 RW 1 KEL. LOLU SELATAN KEC. PALU TIMUR KOTA PALU",
                    "no_telp_pelapor": "04514011268",
                    "keterangan_pelapor": "PELANGGAN MEMINTA KOMVERSI TOKEN DARI APP METER LAMA KE APP METER BARU SEBESAR 267.5 KWH DIKARENAKAN APP METER LAMA MENGALAMI KWH BERKALA / PEREMAJAAN. NO METER BARU : 86227781613",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5223020100635",
                    "waktu_lapor": "01/02/2023 10:55:42",
                    "waktu_response": "01/02/2023 11:01:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 347,
                    "durasi_recovery_time": 33942976,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARJONO",
                    "alamat_pelapor": "PT BUDI MAKMUR JAYAMURNI, JL PELEMAN/ JL KI PENJAWI NO 9 RT 50 RW 8 DS/KEL REJOWINANGUN KEC KOTA GEDE KOTA YOGYAKARTA DIY >> DIPINGGIR JALAN RAYA ",
                    "no_telp_pelapor": "0274370329",
                    "keterangan_pelapor": "MUTASI_K (G9923020188174:Perlu pengecekan ) - LAPOR ULANG TERKAIT NO LAPOR K5223013101261\\nMOHON BANTUAN PENGAMANAN JARINGAN, KARENA AKAN DILAKUKAN PERABASAN POHON DI ALAMAT TERSEBUT PADA HARI RABU 01/02/2023 PUKUL 15.00. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K1423020100194",
                    "waktu_lapor": "01/02/2023 10:57:08",
                    "waktu_response": "01/02/2023 12:13:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4581,
                    "durasi_recovery_time": 33938656,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PENDI",
                    "alamat_pelapor": "JL. MADIUN NO.0 RT.36 RW.12 KEL. METRO BARAT KEC. GANJAR AGUNG KOTA METRO, LAMPUNG ",
                    "no_telp_pelapor": "085381083396",
                    "keterangan_pelapor": "MUTASI_K (G9923020188242:tim @yandal kota 10 atau trimurjo tolong dibantu laporan Apkt ini, tks) - MOHON UNTUK DITINDAKLANJUTI.  PELANGGAN BERMAKSUD MENGAJUKAN GESER KABEL JTR DIKARENAKAN PEMBANGUNAN. DENGAN DATA-DATA SEBAGAI BERIKUT: NO. KTP (PEMILIK) =1872030707770006, ALAMAT=JL. MADIUN NO.0 RT.36 RW.12 KEL. METRO BARAT KEC. GANJAR AGUNG KOTA METRO, LAMPUNG , NO. TELEPON=085381083396. MOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5223020100639",
                    "waktu_lapor": "01/02/2023 10:58:25",
                    "waktu_response": "01/02/2023 11:52:01",
                    "waktu_recovery": "01/02/2023 12:19:35",
                    "durasi_response_time": 3216,
                    "durasi_recovery_time": 1654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DADIN",
                    "alamat_pelapor": "KP PARUNG BINGUNG JL MASJID AL HUKAMAH NO.39 RT-1 / RW-4 KEL RANGKAPAN JAYA BARU KEC PANCORAN MAS KOTA DEPOK >> DI ISI ULANG GALON",
                    "no_telp_pelapor": "6285781627553",
                    "keterangan_pelapor": "TERKAIT K5523012900102. SEKITAR 1 MINGGU YANG LALU KWH METER DILAKUKAN PENGGANTIAN, TETAPI PELANGGAN ADA PEMBELIAN NO STROOM 61333502722338482778 SENILAI RP.50.000 MENGGUNAKAN NO METER LAMA SEBELUM DIGANTI. MOHON DITINDAKLANJUTI KONVERSI NO STROOMNYA. IDPEL 538712683777 TERKAIT  K5323012700297. SEBELUMNYA TANGGAL 29 JANUARI PETUGAS SUDAH KONFIRMASI VIA WA UNTUK MEMINTA BUKTI TRANSAKSI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUTNYA. MOHON PELANGGAN DIKONFIRMASI KEMBALI MENGENAI KENDALA TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5123020100560",
                    "waktu_lapor": "01/02/2023 11:01:22",
                    "waktu_response": "01/02/2023 11:05:44",
                    "waktu_recovery": "01/02/2023 11:24:53",
                    "durasi_response_time": 262,
                    "durasi_recovery_time": 1149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007030283",
                    "nama_pelapor": "BP RANA",
                    "alamat_pelapor": "JL VILLA BEKASI INDAH 2 BLOK A 8 NO 6 RT 1 RW 42 KEL SUMBER JAYA KEC TAMBUN SELATAN KAB BEKASI ( DKT GG DEPAN INDOMART) ",
                    "no_telp_pelapor": "08129887859",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (77031),\\nAPP TGL. (01/02/2023) = (77028). KONDISI RUMAH DI HUNI. \\nPETUGAS CATER (JARANG DATANG). TAGIHAN SUDAH DIBAYARKAN 01/02/2023.LETAK KWH TIDAK MUDAH DI JANGKAU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5123020100561",
                    "waktu_lapor": "01/02/2023 11:01:24",
                    "waktu_response": "01/02/2023 11:04:18",
                    "waktu_recovery": "01/02/2023 11:07:26",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SARMIN",
                    "alamat_pelapor": "DN TUNAH  RT-1 RW-2  DS TUNAH  KEC SEMANDING KAB TUBAN // DARI BALAI DESA TUNAH MASUK KE TIMUR SEKITAR 400 M",
                    "no_telp_pelapor": "0881026090097",
                    "keterangan_pelapor": "NO METER 14008818784 KESULITAN BELI TOKEN KETERANGAN GAGAL DAN KETERANGAN KIRIM DIL PREPAID KE P2APST. SISA PULSA SAAT INI 14 KWH . PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K1223020100125",
                    "waktu_lapor": "01/02/2023 11:03:41",
                    "waktu_response": "01/02/2023 11:04:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 33942766,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARUL",
                    "alamat_pelapor": "JL PERJUANGAN KARYA BHAKTI  NO 10 RT-5 / RW-10  KEL KARYAMULYA KEC KOSAMBI KOTA CIREBON ",
                    "no_telp_pelapor": "087717775415",
                    "keterangan_pelapor": "MUTASI_K (G9923020188173:g) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH 3861   KWH .TIDAK ADA PEMBARUAN APP. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5123020100566",
                    "waktu_lapor": "01/02/2023 11:04:04",
                    "waktu_response": "01/02/2023 11:18:20",
                    "waktu_recovery": "01/02/2023 11:38:41",
                    "durasi_response_time": 856,
                    "durasi_recovery_time": 1221,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01101648275",
                    "nama_pelapor": "IBU WIWIN",
                    "alamat_pelapor": "KK GRY CILEUNGSI BLOK G10   NO   2  JL GANDOANG KEL GANDOANG  KEC CILEUNGSI KAB BOGOR / PR GRAND NUSA INDAH ",
                    "no_telp_pelapor": "081210117702",
                    "keterangan_pelapor": "APP KETERANGAN REJEC. PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43,PTL NYALA ,  SISA TOKEN=455 KWH\\nNO TOKEN : 21939940496419067603\\nDILOKASI  BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100568",
                    "waktu_lapor": "01/02/2023 11:04:50",
                    "waktu_response": "01/02/2023 11:15:16",
                    "waktu_recovery": "01/02/2023 11:52:53",
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 2257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002290503",
                    "nama_pelapor": "IBU LISA",
                    "alamat_pelapor": "JL - PERUM GRIYA HUSADA BLOK A9 NO 1 RT 5 RW 8 KEL SUMBERPORONG KEC LAWANG KAB MALANG // DEKAT MUSHOLAH AL ARIF DAN BALAI RW 8, DEKAT RSJ ",
                    "no_telp_pelapor": "081334519724",
                    "keterangan_pelapor": "TGL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TGL  31/01/2023 TAGIHAN JANUARI TELAH DILUNASI VIA SHOPEEPAY PTL MINTA SEGERA DISAMBUNG. LAPORAN SEBELUMNYA K5123013100187 PELANGGAN SUDAH DATANG KE ULP LAWANG DAN DIMINTA UNTUK MELALUKAN PEMBAYARAN TAGIHAN FEBRUARI 2023. TAGIHAN  FEBRUARI 2023 TELAH DILUNASI VIA SHOPEEPAY PADA TGL  01/02/2023 PUKUL 10.54 (STATUS P2APST SUDAH LUNAS)  MOHON SEGERA DILAKUKAN PENYAMBUNGAN KARENA DILOKASI KHAWATIR BANYAK MAKANAN YANG RUSAK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5123020100572",
                    "waktu_lapor": "01/02/2023 11:06:17",
                    "waktu_response": "01/02/2023 11:10:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 33942446,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAWWAF ",
                    "alamat_pelapor": "JL DONOWARI NO.0 RT 0 RW 0 KEL DONOWARI KEC KARANGPLOSO KAB MALANG \\nLOKASI : BISA DATANG KE KANDANG DMC DEKAT MASJID BOCEK MASUK KEKIRI SETELAH JURANG KANAN JALAN ",
                    "no_telp_pelapor": "082232327766",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH TIANG DIKARENAKAN RENOVASI DI NO IDPEL - AN NAWWAF BADUBAH NO KTP 3514141212980003",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5123020100578",
                    "waktu_lapor": "01/02/2023 11:08:49",
                    "waktu_response": "01/02/2023 11:11:08",
                    "waktu_recovery": "01/02/2023 14:33:10",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 12122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2295538",
                    "nama_pelapor": "BP SUPRI ",
                    "alamat_pelapor": "JL BLANGKON PENGKOL NO 0 DN BLANGKON RT 2 RW 3 DS BLANGKON PENGKOL KEC SRONO KAB BANYUWANGI / DEKAT PONDOK DARUL FAHMI ",
                    "no_telp_pelapor": "081240398291",
                    "keterangan_pelapor": "NM 14300347763 PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" , NO TOKEN 3280 8068 1208 9552 4409 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = 27.44 KWH , PTL MENYALA. PELANGGAN MENGHUBUNGI KEMBALI UNTUK MINTA NO LAPOR CC.51.MALASIANINGSIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K3223020100163",
                    "waktu_lapor": "01/02/2023 11:08:59",
                    "waktu_response": "01/02/2023 11:11:37",
                    "waktu_recovery": "01/02/2023 12:06:22",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 3285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01103229843",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "JL MANDALA UTARA V NO 10 RT 6/6 KEL TOMANG KEC GROGOL PETAMBURAN JAKBAR (TK KUSUMA JAYA)",
                    "no_telp_pelapor": "085171560631",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101968, PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 24 KWH. NO TOKEN : 5352 3984 5745 1732 9038 DAN 0087 9289 6643 1480 6636 (PELANGGAN MEMINTA KONFIRMASI DI NMR 081291367828) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K1423020100212",
                    "waktu_lapor": "01/02/2023 11:11:33",
                    "waktu_response": "01/02/2023 11:16:25",
                    "waktu_recovery": "01/02/2023 12:39:31",
                    "durasi_response_time": 292,
                    "durasi_recovery_time": 4986,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUSTAM",
                    "alamat_pelapor": "PR  CIMONE PERMAI JALAN GAMA III BLOK - NO.42 RT.06 RW.08 KEL. CIMONE  KEC. KARAWACI KOTA TANGERANG",
                    "no_telp_pelapor": "0819701458",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN43 ( PTL TIDAK PADAM). ID METER : 14205131023 SISA KWH : 148.41\\nNO TOKEN : 39287759138797142757",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K1223020100130",
                    "waktu_lapor": "01/02/2023 11:13:09",
                    "waktu_response": "01/02/2023 12:14:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3691,
                    "durasi_recovery_time": 33938585,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL STASIUN KA RAILINK NO 1  RT-- / RW-- KEL GG BUNTU KEC MEDAN TIMUR KOTA MEDAN SUMUT ACUAN: SETEMPAT STASIUN KA",
                    "no_telp_pelapor": "081376133232",
                    "keterangan_pelapor": "MUTASI_K (G9923020188247:kct) - KELUHAN BERULANG : K1223020100046, MOHON BANTUAN DAN PENANGANAN. PELANGGAN DENGAN NOMOR ID METER : 14439398737 TELAH MELAKUKAN PEMBELIAN TOKEN 56425525562184344267. NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 34.26 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5123020100589",
                    "waktu_lapor": "01/02/2023 11:14:03",
                    "waktu_response": "01/02/2023 11:33:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1195,
                    "durasi_recovery_time": 33941027,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANCE",
                    "alamat_pelapor": "JL KARPAN NO-  RT-5 / RW-1 KEL KARANG PANJANG KEC SIRMAU KAB MALUKU ( DKT SMKN 1) ",
                    "no_telp_pelapor": "08118077888",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5123010901339 DAN K5123012600557. ADA PETUGAS DATANG DIKARENAKAN ADA INDIKASI PENCURIAN LISTRIK, NAMUN INFO PELANGGAN TIDAK MERASA MELAKUKAN PENCURIAN DI KARENAKAN RUMAH TERSEBUT KOSONG DAN PELANGGAN TIDAK TINGGAL DI TEMPAT ITU, DAN DIHARUSKAN MEMBAYAR 38 JUTA, DAN PELANGGAN KEBERATAN. PELANGGAN MENGINFORMASIKAN 5 TAHUN RUMAH TERSEBUT KOSONG TIDAK ADA YANG MENEMPATI . PELANGGAN SUDAH MELAKUKAN PELUNAASAN DENGAN NO REGISTER 4111143007349, 4111143007350. NO REGISTER 4111143007351. PELANGGAN MEMINTA PENYAMBUNGAN KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5223020100684",
                    "waktu_lapor": "01/02/2023 11:15:43",
                    "waktu_response": "01/02/2023 11:31:16",
                    "waktu_recovery": "01/02/2023 11:34:35",
                    "durasi_response_time": 933,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANA",
                    "alamat_pelapor": "JL PRAMUKA NO 253 KEL - KEC - KOTA PURWOKERTO TIMUR LOKASI DEKAT RS BUNDA",
                    "no_telp_pelapor": "0281641535",
                    "keterangan_pelapor": "TGL 31/01/2023 PROSES PS (B1T / 5500 VA- LT/13900 VA) DENGAN NO.REGISTER: 5220130025321 TGL 31/01/2023 BIAYA PENYAMBUNGAN DAN BIAYA STROOM PERDANA TELAH DILUNASI VIA LOKET PPOB PS AKAN DIPERGUNAKAN MULAI HARI INI TGL 01/02/2023 PUKUL 06.00 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5123020100596",
                    "waktu_lapor": "01/02/2023 11:17:07",
                    "waktu_response": "01/02/2023 11:18:12",
                    "waktu_recovery": "01/02/2023 11:38:36",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 1224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANIEL ",
                    "alamat_pelapor": "PR CITRA GRAND CLUSTER CENTRAL GARDEN BLOK G5  NO 17 KEL JATI KARYA KEC JATI SAMPURNA BEKASI ",
                    "no_telp_pelapor": "0811880082",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY R3/7700 VA, PEMOHON MEMILIKI MOBIL LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K3223020100173",
                    "waktu_lapor": "01/02/2023 11:18:13",
                    "waktu_response": "01/02/2023 11:23:33",
                    "waktu_recovery": "01/02/2023 11:33:22",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REFLIN",
                    "alamat_pelapor": "JL RAYA SENTANI P.BULAN NO.80 RT 001 RW 003 KEL HEDAM KEC HERAM KOTA JAYAPURA",
                    "no_telp_pelapor": "811480004",
                    "keterangan_pelapor": "GAGAL PEMBELIAN TOKEN KET.MELEBIHI BATAS KWH, NAMUN SETELAH PENGECEKAN BELUM MELEBIHI BATAS KWH. SISA KWH : 635.62. PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5223020100691",
                    "waktu_lapor": "01/02/2023 11:18:49",
                    "waktu_response": "01/02/2023 12:05:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2781,
                    "durasi_recovery_time": 33939155,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SARIANA",
                    "alamat_pelapor": "JL AMD KELAPA 1 NO 128 RT 6 RW 0 LING 2 KEL NEGERI OLOH GADING KEC TELUK BETUNG BARAT KOTA BANDAR LAMPUNG // DEKAT DENGAN MUSOLAH ",
                    "no_telp_pelapor": "083181836168",
                    "keterangan_pelapor": "MUTASI_K (G9923020188230:gangguan APP) - TIDAK BISA MEMASUKAN PULSA TOKEN, APP TERTERA GAGAL, SISA KWH 58",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K1223020100135",
                    "waktu_lapor": "01/02/2023 11:20:44",
                    "waktu_response": "01/02/2023 12:24:42",
                    "waktu_recovery": "01/02/2023 13:50:32",
                    "durasi_response_time": 3838,
                    "durasi_recovery_time": 5150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI",
                    "alamat_pelapor": "JL AMPI NO 20 RT-3 / RW-6 KEL AIR DINGIN KEC BUKIT RAYA KOTA PEKANBARU RIAU ACUAN: SIMPANG LAMPU MERAH",
                    "no_telp_pelapor": "081276064518",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN 64484174219507271423 UPDATE VKRN 43/ TIDAK ADA PEMBAHARUAN APP (SISA KWH = 40 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K1423020100218",
                    "waktu_lapor": "01/02/2023 11:20:47",
                    "waktu_response": "01/02/2023 11:40:54",
                    "waktu_recovery": "01/02/2023 13:09:59",
                    "durasi_response_time": 1207,
                    "durasi_recovery_time": 5345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL.WAY UMPU NO.32 RT 2 RW 2 KEL.PAHOMAN KEC.ENGGAL KOTA BANDAR LAMPUNG. ",
                    "no_telp_pelapor": "0721251822",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. ST AW DES'22 = 49748, ST.AK = 50325, ST.AW JAN'23 = 49748, AK = 50325, REK FEB'23= 50852 ST AK REK FEB'23 = 51520 ST APP TGL 01/02/23 = 51667. REK TELAH DILUNASI . RUMAH DIHUNI DAN BERPAGAR DAN DIKUNCI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K1423020100219",
                    "waktu_lapor": "01/02/2023 11:20:50",
                    "waktu_response": "01/02/2023 11:31:43",
                    "waktu_recovery": "01/02/2023 11:34:51",
                    "durasi_response_time": 653,
                    "durasi_recovery_time": 188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOGAR SITORUS",
                    "alamat_pelapor": "JL POROS PT BRATASENA NO 35 RT 02 RW 01 DS SIDOMUKTI KEC PANGKALAN KURAS KAB PELALAWAN",
                    "no_telp_pelapor": "082169257700",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 25/10/22 TERJADI GANGGUAN PTL (APP BLANK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERBAIKAN/PERGANTIAN KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K1223020100136",
                    "waktu_lapor": "01/02/2023 11:22:07",
                    "waktu_response": "01/02/2023 11:32:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 602,
                    "durasi_recovery_time": 33941136,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SINDA",
                    "alamat_pelapor": "JLN.SAMURA GANG MADU 2 LORONG 4 NO - RT/RW - \\nKEL.SAMURA KEC. KABANJAHE. KAB .KARO PROP. SUMATRA UTARA \\nACUAN DEKAT LADANG ",
                    "no_telp_pelapor": "082370256562",
                    "keterangan_pelapor": "MUTASI_K (G9923020188192:kct) - PELANGGAN TIDAK BISA INPUT TOKEN  ( PTL NYALA) SISA KWH TIDAK DIKETAHUI. NO TOKEN  2538 8556 0433 1172 7045",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K2323020100121",
                    "waktu_lapor": "01/02/2023 11:22:42",
                    "waktu_response": "01/02/2023 12:06:17",
                    "waktu_recovery": "01/02/2023 12:23:13",
                    "durasi_response_time": 2615,
                    "durasi_recovery_time": 1016,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJI",
                    "alamat_pelapor": " Jln.OTTO ISKANDARDINATA NO 92D  Kel.SUNGAI DAMA KEC - KOTA SAMARINDA AC LOKASI DPN ERA MART  ",
                    "no_telp_pelapor": "8125301610",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 22110715400 PTL MENYALA SISA 96.08 KWH NO TOKEN: 1679 7922 1184 7589 8679 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5223020100708",
                    "waktu_lapor": "01/02/2023 11:23:58",
                    "waktu_response": "01/02/2023 12:36:23",
                    "waktu_recovery": "01/02/2023 12:38:56",
                    "durasi_response_time": 4345,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MURYANTO",
                    "alamat_pelapor": "JL -- DSN GEBANG RT 1 RW 1 NO -- KEC SEMANU KEL CANDIREJO KAB GUNUNG KIDUL DIY // DEKAT KANTOR KELUARAHAN ",
                    "no_telp_pelapor": "085654443635",
                    "keterangan_pelapor": "PS NON PELANGGAN SEJAK TANGGAL 2/2/2023 - 8/2/2023 UTK PK 10.00 DAYA 7700 VA\\nEMAIL : -- \\nNO AGENDA : 521050132302010004\\nNO REGISTER : 5210529003237\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K1423020100226",
                    "waktu_lapor": "01/02/2023 11:24:30",
                    "waktu_response": "01/02/2023 11:46:23",
                    "waktu_recovery": "01/02/2023 16:44:56",
                    "durasi_response_time": 1313,
                    "durasi_recovery_time": 17913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL ARIFIN",
                    "alamat_pelapor": "JLN.H.LEMAN RT 3 RW 1 KEL.PEMATANG SULUR KEC.TELANAI PURA KOTA JAMBI. RUMAH TINGKAT WARNA PUTIH PAGAR HITAM DI DEPAN MASJID.",
                    "no_telp_pelapor": "081374776912",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KARENA BEBERAPA ANGKA KEYPAD PADA APP PRABAYAR  (2,3,4,6,8 DAN 9) TIDAK BERFUNGSI. SEHINGGA TIDAK DAPAT MELAKUKAN PENGINPUTAN  TOKEN. ID METER . SISA KWH RP 100.000,-",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELANAI PURA"
                },
                {
                    "no_laporan": "K1223020100140",
                    "waktu_lapor": "01/02/2023 11:26:06",
                    "waktu_response": "01/02/2023 11:27:22",
                    "waktu_recovery": "01/02/2023 11:53:25",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 1563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANDY SYAHPUTRA",
                    "alamat_pelapor": "UPT LABORATORIUM DINAS LINGKUNGAN HIDUP JL.NAGA SAKTI NO- RT- RW- KEL SIMPANG BARU KEC TAMPAN KOTA PEKANBARU ,ACUAN : DI SAMPING KANTOR BPN",
                    "no_telp_pelapor": "085213846396",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO : K1222122300395, K3222122800124  K5223011700450 K1223011800165.  TGL 09/12/2022 PROSES PB (R3/23.000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181409912212099880 DAN NO REG 1814011135874. TGL 14/12/2022 BP DAN UJL TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. JIKA BELUM DAPAT DIREALISASIKAN PELANGGAN MEMINTA DI BERIKAN SURAT KET UNTUK KE DINAS LINGKUNGAN HIDUP KARENA SETEMPAT KANTOR PEMERINTAHAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5123020100616",
                    "waktu_lapor": "01/02/2023 11:26:43",
                    "waktu_response": "01/02/2023 11:29:59",
                    "waktu_recovery": "01/02/2023 13:35:39",
                    "durasi_response_time": 196,
                    "durasi_recovery_time": 7540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "940776",
                    "nama_pelapor": "BP ANGGA",
                    "alamat_pelapor": "JL MUH HATTA NO 138 RT 9 RW 2 DS PENDEM KEC JUNREJO  KAB BATU, DEKAT PEREMPATAN ARHANUD",
                    "no_telp_pelapor": "082262200064",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH KWH METER KARENA RENOVASI DENGAN NO REG 5130432003818  BIAYA LUNAS TGL 25/01/2023 NAMUN HINGGA SAAT INI BELUM ADA REALISASI, MENGACU K5123012800945 BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K1623020100002",
                    "waktu_lapor": "01/02/2023 11:27:16",
                    "waktu_response": "01/02/2023 11:33:19",
                    "waktu_recovery": "01/02/2023 11:43:29",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KUSON",
                    "alamat_pelapor": "",
                    "no_telp_pelapor": "085267412453",
                    "keterangan_pelapor": "TOLONG GESER KWH KE SISI SAMPING RUMAH",
                    "media": "Datang ke Kantor",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K2323020100122",
                    "waktu_lapor": "01/02/2023 11:27:26",
                    "waktu_response": "01/02/2023 11:35:11",
                    "waktu_recovery": "01/02/2023 11:49:15",
                    "durasi_response_time": 465,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "JL CUT NYAK DIEN GG. SETELENG 3 RT 7 KEL RINDING KEC TELUK BAYUR KAB BERAU AC LOKASI MASUK GG , SEKITAR 70 M SEBELAH KIRI RUMAH TAHAP FINISHING ",
                    "no_telp_pelapor": "05542020310",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PENGGESERAN APP METER PELANGGAN DENGAN ID PEL 233000731990 DIKARENAKAN SUDAH SELESAI RENOVASI BANGUNAN , NIK PEMILIK 6473022206920001 (ANDRI GUNAWAN) \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5223020100721",
                    "waktu_lapor": "01/02/2023 11:29:38",
                    "waktu_response": "01/02/2023 11:40:15",
                    "waktu_recovery": "01/02/2023 11:41:47",
                    "durasi_response_time": 637,
                    "durasi_recovery_time": 92,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001234594",
                    "nama_pelapor": "BP UJANARTO",
                    "alamat_pelapor": "JL BATAN MIROTO NO 49-A RT 6 RW 1 KEL MIROTO KEC SEMARANG TENGAH KOTA SEMARANG JATENG",
                    "no_telp_pelapor": "08118012416",
                    "keterangan_pelapor": "MOHON BANTUAN DAN LAYANAN PELANGGAN MENGAJUKAN TURUN DAYA VIA PLN MOBILE (R2T/ 5500VA- R1T/ 2200VA) DENGAN NO REGISTER : 5230115052599 NAMUN BELUM BISA DILAKUKAN PEMBAYARAN KARENA DIAPLIKASI MENUNGGU PERSETUJUAN MANAGER, MOHON PELANGGAN DIKONFIRMASI. TERKAIT K5223012500584 DAN K5223012800455 STATUS SELESAI, HINGGA SAAT INI BELUM ADA TINDAK LANJUT PETUGAS. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K1623020100003",
                    "waktu_lapor": "01/02/2023 11:30:11",
                    "waktu_response": "01/02/2023 11:38:04",
                    "waktu_recovery": "01/02/2023 11:43:35",
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SURYADI",
                    "alamat_pelapor": "KP MENJELANG",
                    "no_telp_pelapor": "085383869421",
                    "keterangan_pelapor": "MOHON FOLLOW UP PERMOHONAN PERUBAHAN DAYA",
                    "media": "Datang ke Kantor",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K1223020100143",
                    "waktu_lapor": "01/02/2023 11:31:23",
                    "waktu_response": "01/02/2023 12:14:22",
                    "waktu_recovery": "01/02/2023 12:57:23",
                    "durasi_response_time": 2579,
                    "durasi_recovery_time": 2581,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NATA",
                    "alamat_pelapor": "JL SENTOSA GG ANTARA NO 21 - RT-- / RW-- KEC MEDNA PERJUANGAN KEL SEI KERA HULU KOTA MEDAN DEKAT WARUNG AJENG ",
                    "no_telp_pelapor": "0614140747",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PEMUTIHAN DATA. TGL 30/01/23 TELAH DILAKUKAN ADAYA PENGADUAN DENGAN NO AGENDA 120010562301306187 , NAMUN PADA DATA PLN 123 PROSES PERMOHONAN DALAM TAHAP PDL AWAL (TGL 30/01/23 ) SEHINGGA PELANGGAN TIDAK DAPAT MENGAJUKAN PROSES PD (R1 / 450VA - R1 /900 VA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K1223020100144",
                    "waktu_lapor": "01/02/2023 11:32:43",
                    "waktu_response": "01/02/2023 11:33:36",
                    "waktu_recovery": "01/02/2023 13:27:37",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 6841,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RASTA",
                    "alamat_pelapor": "JL. GEMALATIK NO. 0 RT 18 RW 06 KEL. PASIR KONCI KEC. CIKARANG SELATAN KOTA BEKASI DIDEKAT POS POLISI GEMALATIK",
                    "no_telp_pelapor": "087804051113",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 50.99 KWH. NO TOKEN :  60813638350743020668",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020100732",
                    "waktu_lapor": "01/02/2023 11:33:38",
                    "waktu_response": "01/02/2023 11:35:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 91,
                    "durasi_recovery_time": 33940956,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ISMI",
                    "alamat_pelapor": "JL B LAGUAN TERUSAN GG.III NO 15   RT-12 / RW-3 KEL LAGOA KEC KOJA JAKUT (SAMPING BU RT IYOH)",
                    "no_telp_pelapor": "089685828695",
                    "keterangan_pelapor": "MUTASI_K (G9923020188335:MPB RUSAK) - KELUHAN BERULANG : K5423020100718, GAGAL INPUT TOKEN SISA KWH 16,27 (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5223020100734",
                    "waktu_lapor": "01/02/2023 11:33:55",
                    "waktu_response": "01/02/2023 12:06:40",
                    "waktu_recovery": "01/02/2023 14:40:50",
                    "durasi_response_time": 1965,
                    "durasi_recovery_time": 9250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK ARFAN",
                    "alamat_pelapor": "ALAMAT APAKAH SESUAI JL. POROS LOMBE NO.10, WALIKO, GU, KAB. BUTON TENGAH, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082230228177",
                    "keterangan_pelapor": "PROSES PB (R1T/900 VA) DENGAN NO REGISTER 3283012024959, BIAYA PENYAMBUNGAN TELAH DILUNASI TGL 15/12/22. TERDAPAT STATUS PEMBATALAN, PELANGGAN TIDAK MENGAJUKAN PEMBATALAN. MOHON TINDAK LANJUT.",
                    "media": "Email",
                    "nama_ulp": "ULP MAWASANGKA"
                },
                {
                    "no_laporan": "K1423020100237",
                    "waktu_lapor": "01/02/2023 11:35:21",
                    "waktu_response": "01/02/2023 11:36:05",
                    "waktu_recovery": "01/02/2023 13:08:30",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 5545,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01110170048",
                    "nama_pelapor": "IBU LIANA",
                    "alamat_pelapor": "-KK RK PASAR MODERN PARAMOUNT F-20 KEL CURUG PANGERENG KEC- GADING SERPONG KOTA TANGERANG ",
                    "no_telp_pelapor": "6281511189820",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, PELANGGAN MENGELUHKAN KETIKA MENEKAN KODE 44 ENTER MUNCUL ANGKA 0.03 SEDANGKAN DI METERAN LAIN SELALU 0.00 PELANGGAN KHAWATIR ADA GANGGUAN DI KWH METER NYA DAN INGIN DILAKUKAN PENGECEKAN DAN PELANGGAN MEMINTA PENJELASAN. TERKAIT NO LAPOR K5323013100473",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K2323020100123",
                    "waktu_lapor": "01/02/2023 11:37:54",
                    "waktu_response": "01/02/2023 12:06:08",
                    "waktu_recovery": "01/02/2023 12:23:25",
                    "durasi_response_time": 1694,
                    "durasi_recovery_time": 1037,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DENI ",
                    "alamat_pelapor": "JLN PEMUDA 3 BLOK A RT.9/0 NO.34 KEC SUNGAI PINANG KEL TEMINDUNG PERMAI  SMD ",
                    "no_telp_pelapor": "81255991920",
                    "keterangan_pelapor": "TGL 01/02/23 PETUGAS P2TL AN OMI ATAU OPI DTG KELOKASI PELANGGAN UTK MELAKUKAN PENGECEKKAN KWH METER PASKABAYAR SETELAH DILAKUKAN PENGECEKKAN KWH METER (MEMBUKA KWH METER) TIBA-TIBA BERBUNYI DAN PETUGAS TIDAK MEMBERI PENJELASAN , PELANGGAN MEMAKSA PETUGAS TSB UNTUK MELAKUKAN PERBAIKAN NAMUN TIDAK DI GUBRIS OLEH PETUGAS TSB DAN DI ALIHKAN OLEH PETUGAS LAIN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5223020100746",
                    "waktu_lapor": "01/02/2023 11:39:56",
                    "waktu_response": "01/02/2023 11:45:28",
                    "waktu_recovery": "01/02/2023 11:48:34",
                    "durasi_response_time": 332,
                    "durasi_recovery_time": 186,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "113553",
                    "nama_pelapor": "BP HENDRO",
                    "alamat_pelapor": "JL JAGAKARSA RAYA NO 20 A RT-1 / RW-2 KEL CIGANJUR KEC JAGAKARSA JAKARTA SELATAN  // DEKAT MASJID ",
                    "no_telp_pelapor": "0817880082",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5123013100655 MOHON BANTUAN PEMINDAHAN KABEL SR TETANGGA YANG MENGGANGGU RENOVASI BANGUNAN. SUDAH DI LAKUKAN SURVEI OLEH PETUGAS. NAMUN PELANGGAN KEBERATAN UNTUK MELAKUKAN PEMBAYARAN. DAN PELANGGAN KEBERATAN DENGAN ADANYA KABEL LISTRIK YANG MELINTANG DI LOKASI. MOHON PELANGGAN DI KONFIRMASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K3223020100184",
                    "waktu_lapor": "01/02/2023 11:39:59",
                    "waktu_response": "01/02/2023 13:04:48",
                    "waktu_recovery": "01/02/2023 13:08:01",
                    "durasi_response_time": 5089,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANDRA",
                    "alamat_pelapor": "JL HALONG ATAS NO - RT - RW - DESA HALONG KEC BAGUALA KOTA AMBON (BELAKANG/ DEKAT  PABRIK COKLAT , RUMAH BAGIAN ATAS , RUMAH PAPAN BERWARNA BIRU, MASUK LORONG ALFAMIDI, RUMAH KELUARGA SITANIA) ",
                    "no_telp_pelapor": "85231136882",
                    "keterangan_pelapor": "PELANGGAN DGN IDPEL ; 411330014055 MELAPORKAN TGL 31/1/23 TUNGGAKAN REK JAN 2023 BERIKUT BK TELAH DILUNASI , PTL MINTA DISAMBUNG KEMBALI (PELANGGAN TDK MENGETAHUI PTL DIPUTUS SEMENTARA ATAU APP DIBONGKAR RAMPUNG)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAGUALA"
                },
                {
                    "no_laporan": "K2323020100125",
                    "waktu_lapor": "01/02/2023 11:41:23",
                    "waktu_response": "01/02/2023 12:47:23",
                    "waktu_recovery": "01/02/2023 12:48:17",
                    "durasi_response_time": 3960,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU INDAH SARI",
                    "alamat_pelapor": "JLN.PANTAI AMAL RT 8 8 NO 28 KEL PANTAI AMAL KEC TARAKAN TIMUR KOTA TARAKAN AC LOKASI 500M DARI SD 016",
                    "no_telp_pelapor": "81352693377",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PENGGESERAN APP METER PELANGGAN DENGAN ID PEL 251000508332 DIKARENAKAN RUMAH KOSONG HAMPIR RUBUH , NIK PEMOHON 6473030412650001 (MUHAMMAD ARAS)  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TARAKAN"
                },
                {
                    "no_laporan": "K1423020100243",
                    "waktu_lapor": "01/02/2023 11:41:51",
                    "waktu_response": "01/02/2023 11:46:37",
                    "waktu_recovery": "01/02/2023 14:59:01",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 11544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL. PANGKALAN BENTENG PERUM PURI GADING BLOK J NO. 8 KEL. PANGKALAN BENTENG KEC. TALANG KELAPA KAB. BANYUASIN PROVINSI SUMSEL",
                    "no_telp_pelapor": "07115720002",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN BERMAKSUD MENGAJUKAN GESER APP DIKARENAKAN RENOVASI BANGUNAN, DENGAN DATA-DATA SEBAGAI BERIKUT: ID PEL: 141203083258 ATAS NAMA: PURI GADING MAS J8, NO. KTP (PEMILIK): 3573010101810019, ALAMAT: JL. PANGKALAN BENTENG PERUM PURI GADING BLOK J NO. 8 KEL. PANGKALAN BENTENG KEC. TALANG KELAPA KAB. BANYUASIN PROVINSI SUMSEL, NO. TLP: 082177980557. MOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020100658",
                    "waktu_lapor": "01/02/2023 11:42:39",
                    "waktu_response": "01/02/2023 11:52:41",
                    "waktu_recovery": "01/02/2023 13:32:24",
                    "durasi_response_time": 602,
                    "durasi_recovery_time": 5983,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YULIANTO ",
                    "alamat_pelapor": "JL PR PALMA GRANDIA BLOK K-9 NO 23 RT- RW - KEL SEMEMI KEC BENOWO KOTA SURABAYA / DEKAT RS BDH SURABAYA ",
                    "no_telp_pelapor": "085235862730",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI KE PELANGGAN TERKAIT PELANGGAN KEBERATAN DENGAN ADANYA PPN DI TARIF R3T / 7700 NO METER 32021302941, PELANGGAN SEBELUMNYA PD R2T/3500 KE R3T/7700 PROMO HOME CHARGING MOBIL WULING, PELANGGAN TIDAK DIJELASKAN SECARA DETAIL UNTUK PERBEDAAN PERHITUNGAN BELI TOKEN ANTAR R2T/3500 DAN R3T/7700, PELANGGAN MERASA DIRUGIKAN KARENA PEROLEHAN KWH TIDAK SAMA, PELANGGAN INGIN TURUN DAYA NAMUN HARUS MENUNGGU 1 TAHUN SETELAH REALISASI PD, PELANGGAN INGIN VIRALKAN KASUS TERSEBUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100660",
                    "waktu_lapor": "01/02/2023 11:43:30",
                    "waktu_response": "01/02/2023 11:47:41",
                    "waktu_recovery": "01/02/2023 12:01:03",
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD FAUZI SE",
                    "alamat_pelapor": "JL- PR CITRA GARDEN BMW BLOK LB6 NO 27 RT- RW- KEL- KEC TOYOMERTO KAB SERANG ACUAN:- ",
                    "no_telp_pelapor": "082217533336",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA BELI TOKEN KETERENGAN PEMBATASAN PEMBELIAN TOKEN. SISA KWH 25.82 . MOHON BANTUANNYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K1423020100246",
                    "waktu_lapor": "01/02/2023 11:44:35",
                    "waktu_response": "01/02/2023 12:50:48",
                    "waktu_recovery": "01/02/2023 14:49:59",
                    "durasi_response_time": 3973,
                    "durasi_recovery_time": 7151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUNASIR ",
                    "alamat_pelapor": "TOKO RESTI CELL JL RAYA KETAPANG KELOMPEK NO.0 RT.0 RW.0 DUSUN SUMBER KENANGA DESA KETAPANG BARAT KEC. KETAPANG KAB. SAMPANG, DEKAT APOTEK DOA IBU ",
                    "no_telp_pelapor": "6285707208090",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFORMASI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN NOMINAL DI ATAS RP 15.000,-. PADA P2APST  TIDAK TERTERA BLOKING PEMBELIAN. DENGAN NO METER=56203164928. SISA KWH=25.23 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5123020100669",
                    "waktu_lapor": "01/02/2023 11:46:13",
                    "waktu_response": "01/02/2023 12:04:41",
                    "waktu_recovery": "01/02/2023 13:21:20",
                    "durasi_response_time": 1108,
                    "durasi_recovery_time": 4599,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "005373892",
                    "nama_pelapor": "IBU ALIM",
                    "alamat_pelapor": "JL SIMOLAWANG 2 NO 36 RT 6 RW 9 KEL SIMOKERTO KEC SIMOKERTO SURABAYA ",
                    "no_telp_pelapor": "082141219535",
                    "keterangan_pelapor": "TANGGAL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 TELAH DILUNASI VIA COUNTER PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5223020100764",
                    "waktu_lapor": "01/02/2023 11:46:39",
                    "waktu_response": "01/02/2023 12:05:41",
                    "waktu_recovery": "01/02/2023 12:21:54",
                    "durasi_response_time": 1142,
                    "durasi_recovery_time": 973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000292360",
                    "nama_pelapor": "BP PAMODI HARJO",
                    "alamat_pelapor": "JL - RT 2 RW 2 NO - KEL KAMBANG SARI  KEC ALIYAN KAB  KEBUMEN //  KANTOR BALAIDESA KE UTARA 300 M ",
                    "no_telp_pelapor": "6285743922790",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. KWH METER TIDAK BERPUTAR SEJAK 1 BULAN . STAND AKHIR 48411. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBUMEN"
                },
                {
                    "no_laporan": "K5123020100673",
                    "waktu_lapor": "01/02/2023 11:48:20",
                    "waktu_response": "01/02/2023 13:12:30",
                    "waktu_recovery": "01/02/2023 14:04:18",
                    "durasi_response_time": 5050,
                    "durasi_recovery_time": 3108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANAN",
                    "alamat_pelapor": "JL - NO 195 KP JARA COSTA KEL SUKADANAU RT 6 RW 4 KEC CIKARANG BARAT KAB BEKASI, DEKAT PT INDOFOOD",
                    "no_telp_pelapor": "081290409790",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 22130813128 KESULITAN BELI TOKEN DENGAN KETERANGAN YANG MUNCUL DITEMPAT PEMBELIAN \\\"NOMOR SALAH\\\" DAN 'KETERANGAN \\\"PEMBLOKIRAN LAYANAN PEMBELIAN TOKEN'' DI APLIKASI P2APST . SAAT INI SISA TOKEN= 0 KWH. PADA DATA AP2T TERDAPAT INFO ANGSURAN P2TL NAMUN TIDAK TERBIT NO REGISTER",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K2323020100127",
                    "waktu_lapor": "01/02/2023 11:49:06",
                    "waktu_response": "01/02/2023 12:27:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2305,
                    "durasi_recovery_time": 33937814,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVI ",
                    "alamat_pelapor": "JL ADI SUCIPTO NO 314 RT-3 / RW-15 KEL BANGKA BELITUNG LAUT KEC PONTIANAK TENGGARA KOTA PONTIANAK  ",
                    "no_telp_pelapor": "85252587553",
                    "keterangan_pelapor": "MUTASI_K (G9923020188289:Pergantian APP) - MOHON BANTUAN TINDAKLANJUT PERIHAL PENANGANAN GANGGUAN TGL 30/01/23 DENGAN NO LAPOR G5123013002709 DIBERIKAN BERITA ACARA SDH DITINDAK LANJUTI TGL 30/01/23 OLEH PETUGAS XXX DENGAN CARA SAMBUNG LANGSUNG. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. NO METER : 14259819416 (R1MT / 900) PELANGGAN DIHUBUNGI PETUGAS NAMUN TIDAK TERANGKAT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K1423020100251",
                    "waktu_lapor": "01/02/2023 11:49:27",
                    "waktu_response": "01/02/2023 11:57:41",
                    "waktu_recovery": "01/02/2023 15:07:29",
                    "durasi_response_time": 494,
                    "durasi_recovery_time": 11388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14044610047",
                    "nama_pelapor": "IBU ISMAWATI",
                    "alamat_pelapor": "JL PURNAWIRAWAN PALAM TUNGGAL NO - RT 06 RW 02 KEL: PALAM KEC: CEMPAKA KOTA BANJAR BARU, KALIMANTAN SELATAN. LOKASI : SESUDAH SDN 3 PALAM",
                    "no_telp_pelapor": "6285753671101",
                    "keterangan_pelapor": "MOHON BANTUAN PENGGESERAN APP, INFO PELANGGAN POSISI APP TSB SAAT INI PENARIKAN KABELNYA TERKENA POHON. DENGAN NIK KTP PEMILIK 6372035505800001 A/N ISNAWATI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5123020100677",
                    "waktu_lapor": "01/02/2023 11:49:45",
                    "waktu_response": "01/02/2023 11:51:26",
                    "waktu_recovery": "01/02/2023 13:02:25",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 4259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUSNI",
                    "alamat_pelapor": "JL WONOREJO III NO 2 RT 1 RW 1 KEL WONOREJO KEC RUNGKUT SURABAYA/ DEKAT MASJID AT TAQWA DAN KELURAHAN WONOREJO",
                    "no_telp_pelapor": "081331152429",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN ADA RENOVASI, DENGAN NO KTP 3174042507860008 AN HUSNI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020100772",
                    "waktu_lapor": "01/02/2023 11:49:55",
                    "waktu_response": "01/02/2023 12:36:35",
                    "waktu_recovery": "01/02/2023 13:43:45",
                    "durasi_response_time": 2800,
                    "durasi_recovery_time": 4030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRUL  ",
                    "alamat_pelapor": "JL KEDUNG PDSI NO.1 MEDAN ESTATE  RT 00 RW 00 KEL - KEC PERCUT SEI TUAN KAB DELI SERDANG // DKT GEDUNG PBSI ",
                    "no_telp_pelapor": "0616615628",
                    "keterangan_pelapor": "PELANGGAN MEMOHON PADA TGL 2-4 JANUARI 2023 UNTUK TIDAK DIPADAMKAN. DIKARENAKAN PELANGGAN TERDAPAT ACARA YANG MEMBUTUHKAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5123020100679",
                    "waktu_lapor": "01/02/2023 11:50:13",
                    "waktu_response": "01/02/2023 12:39:05",
                    "waktu_recovery": "01/02/2023 13:54:06",
                    "durasi_response_time": 2932,
                    "durasi_recovery_time": 4501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1037406",
                    "nama_pelapor": "BP HASIM",
                    "alamat_pelapor": "JL PASIRIAN RT 1 RW 2 KEL PANARUKAN KEC PANARUKAN KAB SITUBONDO / DEKAT TOWER ",
                    "no_telp_pelapor": "085335865212",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN NM 45072631760 MELALUI PPOB DENGAN KET KWH MELEBIHI BATAS PEMBELIAN,SISA TOKEN 21.88  KWH (PTL MENYALA) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5123020100680",
                    "waktu_lapor": "01/02/2023 11:50:24",
                    "waktu_response": "01/02/2023 11:57:04",
                    "waktu_recovery": "02/02/2023 06:03:41",
                    "durasi_response_time": 400,
                    "durasi_recovery_time": 65197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARDIAN",
                    "alamat_pelapor": "JL PANGLIMA SUDIRMAN NO.10 RT-002 RW-003 KEL KENAYAN KEC TULUNGAGUNG KAB TULUNGAGUNG / ATAS CAFE PESAN KOPI PESAN MIE ",
                    "no_telp_pelapor": "08113783190",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN MENGELUHKAN DI LOKASI TERSEBUT SERING PADAM, SAAT INI KONDISI LISTRIK PADAM, (PELANGGAN SUDAH DIJELASKAN ADANYANYA PEMADAMAN PERBAIKAN KONSTRUKSI DAN PEMASANGAN KABEL SUTM 20 KV ESTIMASI 09:00 - 16:00) NAMUN PELANGGAN MEMINTA SUPAYA PEMADAMAN TIDAK SAMAPI DENGAN PUKUL 16.00, MOHON KONFIRMASI SECEPATNYA KE PELANGGAN, PELANGGAN MENGANCAM AKAN MELAPOR KE BP ERIK TOHIR DAN BP JOKOWI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K3223020100191",
                    "waktu_lapor": "01/02/2023 11:53:25",
                    "waktu_response": "01/02/2023 11:58:01",
                    "waktu_recovery": "01/02/2023 13:26:38",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 5317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERU ",
                    "alamat_pelapor": "JL.PANJIBUWONO   GG 1 PR PANJIBUWONO RESIDENCE BLOK CS7 NO. 26 KEL. - KEC.BABEKASI KAB. BEKASI ",
                    "no_telp_pelapor": "6285711961996",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH.PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 537320946308 DAN NIK 3172032401860001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K1423020100259",
                    "waktu_lapor": "01/02/2023 11:55:45",
                    "waktu_response": "01/02/2023 11:58:48",
                    "waktu_recovery": "01/02/2023 12:03:33",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MULYADI",
                    "alamat_pelapor": "JL. SERDANG NO. - RT 01 RW 02 KEL. SERDANG KEC. TANJUNG BINTANG KAB. LAMPUNG SELATAN PROVINSI LAMPUNG (DI SAMPING PT. RAFLES BUMI INDAH DAN DI DEKAT MUSHOLA NURL AMAL)",
                    "no_telp_pelapor": "0721350411",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23= 86.905, ST AK REK FEB 23= 87.005, ST APP TGL 01/02/23= 86.903. REK BELUM DILUNASI. RUMAH DIHUNI SEJAK 2 BULAN TERKAHIR DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU. PETUGAS CATER RUTIN DATANG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K1423020100260",
                    "waktu_lapor": "01/02/2023 11:56:32",
                    "waktu_response": "01/02/2023 12:05:23",
                    "waktu_recovery": "01/02/2023 12:29:40",
                    "durasi_response_time": 531,
                    "durasi_recovery_time": 1457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JLN. ERCIS BAWAH KEL. TOMOAN KEC. SINTAN TIMUR KOTA PEMATANG SIANTAR. SEBELAH TK PAUD, SETEMPAT PEMAKAMAN. ",
                    "no_telp_pelapor": "62817747500",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN NO METER 56907983029 DAN SISA KWH 35,10. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIANTAR KOTA"
                },
                {
                    "no_laporan": "K3223020100193",
                    "waktu_lapor": "01/02/2023 11:57:38",
                    "waktu_response": "01/02/2023 11:59:44",
                    "waktu_recovery": "01/02/2023 14:37:05",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 9441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMBRON ",
                    "alamat_pelapor": "JL PETAMBURAN III GG PAKSI  NO 36 RT 6 RW 3 KEL PETAMBURAN KEC TANAH ABANG KOTA JAKARTA PUSAT ACUAN:-",
                    "no_telp_pelapor": "6285780480844",
                    "keterangan_pelapor": "MOHON PENANGANAN SISA KWH, TIDAK BERKURANG, PTL NYALA, SISA KWH: 32.51 KWH SEJAK JANUARI 2023, TERKAIT LAPORAN: K5523013000275",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020100792",
                    "waktu_lapor": "01/02/2023 11:57:59",
                    "waktu_response": "01/02/2023 12:20:41",
                    "waktu_recovery": "01/02/2023 13:57:45",
                    "durasi_response_time": 1362,
                    "durasi_recovery_time": 5824,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025042897",
                    "nama_pelapor": "BP SUGENG",
                    "alamat_pelapor": "JL - KP KUMENDAMAN MJ2 NO 477 RT-22 / RW-6 KEL SURYODININGRATAN KEC MANTRIJERON KOTA YOGYAKARTA LOKASI DEPAN SEKOLAH TAMAN DEWASA KUMENDAMAN ",
                    "no_telp_pelapor": "0274379091",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN, PTL NYALA, NO TOKEN:  1442 5597 2332 1601 8537 R1T / 2200",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5123020100694",
                    "waktu_lapor": "01/02/2023 11:59:29",
                    "waktu_response": "01/02/2023 13:01:34",
                    "waktu_recovery": "01/02/2023 13:05:13",
                    "durasi_response_time": 3725,
                    "durasi_recovery_time": 219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1489457",
                    "nama_pelapor": "BP SHRI WIDIJATMOKO",
                    "alamat_pelapor": "PR BENDUL MERISI SELATAN 1 NO 35 JL BENDUL MERISI SELATAN KEL BENDUL MERISI KEC WONOCOLO SURABAYA",
                    "no_telp_pelapor": "03199840098",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 80 \\n14126400859516801012, TIDAK ADA PETUGAS MELAKUKAN PEMBARUAN APP METER.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020100696",
                    "waktu_lapor": "01/02/2023 12:00:35",
                    "waktu_response": "01/02/2023 13:01:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3626,
                    "durasi_recovery_time": 33935804,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "69127",
                    "nama_pelapor": "BP REDI",
                    "alamat_pelapor": "PR PERMATA HIJAU JL. MIRASIAM BLOK C 3 NO.24. RT 002 RW 003. KEL GROGOL UTARA. KEC KEBAYORAN LAMA. KOTA JAKARTA. ANCER2 SEBERANG SUPERMARKET HERO PERMATA HIJAU",
                    "no_telp_pelapor": "08111325888",
                    "keterangan_pelapor": "MUTASI_K (G9923020188360:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 520 (KONDISI PTL MENYALA). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SALAH SATU NOMER TOKEN 5750 4533 7752 3045 6865",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5223020100801",
                    "waktu_lapor": "01/02/2023 12:01:34",
                    "waktu_response": "01/02/2023 13:29:54",
                    "waktu_recovery": "01/02/2023 14:23:50",
                    "durasi_response_time": 5300,
                    "durasi_recovery_time": 3236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TANTI",
                    "alamat_pelapor": "JL WONOGIRI KEL MABAR HILIR NO - RT-- / RW-- KEC MEDAN DELI KOTA MEDAN SUMUT ACUAN: GG AMAL 4",
                    "no_telp_pelapor": "089652161260",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100113 BELUM ADA PENANGANAN, TIDAK DAPAT INPUT TOKEN 60427983528423876648. TIDAK ADA KETERANGAN BERHASIL ATAU GAGAL DAN KWH TIDAK BERTAMBAH (SISA KWH 2800 KWH).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020100803",
                    "waktu_lapor": "01/02/2023 12:02:16",
                    "waktu_response": "01/02/2023 12:10:25",
                    "waktu_recovery": "01/02/2023 12:15:24",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 299,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003235213",
                    "nama_pelapor": "BP DONI",
                    "alamat_pelapor": "JL TAMPAK SIRING III NO 10 RT-/RW-, KEL BABAKAN MADANG, KEC -, KAB SENTUL SELATAN // DEKAT JANGGELAN",
                    "no_telp_pelapor": "0818273669",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN FEBRUARI 2023  STAND APP TGL LAPOR 1/2/2023 = 14154. DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER JARANG DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. DAN MOHON BANTUAN PENGIRIMAN INVOICE REKENING BULAN JANUARI LENGKAP KE EMAIL : DONYPUTRAWIDODO@GMAIL.COM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5123020100704",
                    "waktu_lapor": "01/02/2023 12:02:33",
                    "waktu_response": "01/02/2023 12:13:50",
                    "waktu_recovery": "01/02/2023 12:57:36",
                    "durasi_response_time": 677,
                    "durasi_recovery_time": 2626,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "8786952",
                    "nama_pelapor": "IBU ALFA",
                    "alamat_pelapor": "JL HIMALAYA BLOK VE NO 4/12 KEL KARANG BESUKI KEC SUKUN KOTA MALANG/ LOKASI DI ALFAMART ",
                    "no_telp_pelapor": "081294670558",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN DENGAN KET GAGAL, PADA DATA TERDAPAT PERUBAHAN NM DARI 14070839452 MENJADI 24221144470, NAMUN TIDAK ADA PERGANTIAN APP. SISA PULSA SAAT INI 412 KWH. PTL NYALA. NO TOKEN 67239895613363132533. PELANGGAN MEMILIKI 5 NO TOKEN YANG TIDAK BISA DIENTRY",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5123020100705",
                    "waktu_lapor": "01/02/2023 12:02:34",
                    "waktu_response": "01/02/2023 12:04:31",
                    "waktu_recovery": "01/02/2023 13:45:44",
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 6073,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA  ",
                    "alamat_pelapor": "JL KEMBANGAN SELATAN NO  59   RT-2 / RW-1 KEL  KEMBANGAN SELATAN KEC  KEMBANGAN KOTA JAKBAR  , DEKAT AYAM BAKAR  SAMIA  ",
                    "no_telp_pelapor": "081317498090",
                    "keterangan_pelapor": "MOHON BANTUAN PULSA PRABAYAR CEPAT HABIS DIKETAHUI SEJAK  2 BULAN YANG LALU  . \\nSISA PULSA: 124 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K2323020100129",
                    "waktu_lapor": "01/02/2023 12:02:53",
                    "waktu_response": "01/02/2023 12:11:50",
                    "waktu_recovery": "01/02/2023 12:45:02",
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 1992,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FERI",
                    "alamat_pelapor": "PR BPD BAROKAH BLOK D NO. 9 JL. AKASIA MANDIRI KEL. SAMBALIUNG KEC. SAMBALIUNG KAB BERAU. ",
                    "no_telp_pelapor": "81331451484",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT DAN KONFIRMASI, PELANGGAN MENGINFORMASIKAN BAHWA TELAH DI LAKUKAN PEMASANGAN TIANG LISTRIK DI HALAMAN RUMAH PELANGGAN TANPA IZIN DAN KONFIRMASI SEBELUMNYA KEPADA PELANGGAN SBG PEMILIK BANGUNAN. PELANGGAN BERKEBERATAN DGN KEBERADAAN TIANG TSB. INFORMASI PELANGGAN SAAT INI BANGUNAN BELUM DI TEMPATI NAMUN PELANGGAN KEBERATAN ADA TIANG LISTRIK DI HALAMAN RUMAHNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K1223020100160",
                    "waktu_lapor": "01/02/2023 12:05:08",
                    "waktu_response": "01/02/2023 12:38:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1996,
                    "durasi_recovery_time": 33937161,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDI",
                    "alamat_pelapor": "JL. SEKIP. NO. 5 RT/RW KEL.- KEC. MEDAN TIMUR KOTA MEDAN PROVINSI SUMATERA UTARA ACUAN LOKASI- ",
                    "no_telp_pelapor": "082299656556",
                    "keterangan_pelapor": "MUTASI_K (G9923020188277:Gangguan) - GAGAL INPUT TOKEN. PTL MENYALA. SISA KWH 1000 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5123020100713",
                    "waktu_lapor": "01/02/2023 12:06:44",
                    "waktu_response": "01/02/2023 12:16:43",
                    "waktu_recovery": "01/02/2023 12:34:22",
                    "durasi_response_time": 599,
                    "durasi_recovery_time": 1059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KRIS ",
                    "alamat_pelapor": "JLN - DS MATALOKO RT 007 RW 004 KEC GOLEWA KAB NGADA ",
                    "no_telp_pelapor": "082335553508",
                    "keterangan_pelapor": "PELANGGAN INGIN PENDAFTARAN PD R1MT / 900 - R1T / 1300 NAMUN ADA KETERANGAN : ID PEL INI MASIH DALAM PROSES PERMOHONAN ! MOHON KONFIRMASI KE PELANGGAN PERIHAL TERSEBUT. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5123020100715",
                    "waktu_lapor": "01/02/2023 12:06:51",
                    "waktu_response": "01/02/2023 12:25:10",
                    "waktu_recovery": "01/02/2023 13:02:17",
                    "durasi_response_time": 1099,
                    "durasi_recovery_time": 2227,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IPUNG",
                    "alamat_pelapor": "DN ALKMAR, LOS NO 11 DS PURWOSARI KEC PURWOSARI KAB PASURUAN :: DI AREA PASAR PURWOSARI \\n",
                    "no_telp_pelapor": "082131675678",
                    "keterangan_pelapor": "PERMOHONAN PS DAYA :  5500 VA . TGL PELAKSANAAN : 01/02/2023 PUKUL : 12.00 WIB, DENGAN NOMER AGENDA  513589932301310223 DAN NO REGISTER  5135830015218 . BP SUDAH LUNAS TGL : 31/01/2023 NAMUN HINGGA SAAT INI BELUM REALISASI > UPDATE LAPORAN JAM  12.10 ,MOHON SEGERA DITINDAKLANJUTI (CC.51.RATIH). \\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKOREJO"
                },
                {
                    "no_laporan": "K5223020100817",
                    "waktu_lapor": "01/02/2023 12:07:11",
                    "waktu_response": "01/02/2023 12:10:56",
                    "waktu_recovery": "01/02/2023 12:31:29",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 1233,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAKIH",
                    "alamat_pelapor": "JL SWANTARA   NO.3  RT-9 / RW-5 KEL JATIASIH KEC JATIRAKSA KOTA BEKASI RUMAH WARNA ORANGE DPN RUMAH NO 120",
                    "no_telp_pelapor": "6281574666778",
                    "keterangan_pelapor": "PELANGGAN INFOKAN TGL 01/02/2023 ADA 2 PETUGAS DATANG BONGKAR RAMPUNG APP BAHWA ADA KESALAHAN P2TL AN PETUGAS ALI DAN FEBRIAN (DIBERIKAN KARTU BIRU). KEMUDIAN ADA 2 PETUGAS DATANG LAGI BAHWA PELANGGAN HARUS MEMBAYAR DENDA DENGAN PENAWARAN CALO NOMINAL DENDA LEBIH KECIL.\\n\\nPELANGGAN MEMINTA UNTUK DIKONFRIMASI KARENA MERASA TIDAK MELAKUKAN P2TL DAN KEBENARAN PETUGAS TERSEBUT. KONDISI PTL DISAMBUNG LANGSUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020100721",
                    "waktu_lapor": "01/02/2023 12:09:32",
                    "waktu_response": "01/02/2023 12:27:36",
                    "waktu_recovery": "01/02/2023 13:16:06",
                    "durasi_response_time": 1084,
                    "durasi_recovery_time": 2910,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA BAWONTONG",
                    "alamat_pelapor": "JL- KP MINANGA LINDONGAN 1 NO - RT -RW - DS MINANGA KEC TAGULANDANG UTARA KAB SIAU TAGULANDANG BIARO/DEPAN RUMAH DINAS DOKTER",
                    "no_telp_pelapor": "082347311056",
                    "keterangan_pelapor": "PELANGGAN ADA KETERAMBATAN PEMBAYARAN TAGIHAN BULAN 01/2023 SUDAH DIBAYAR TGL 31/01/2023 DAN TAGIHAN BULAN 02/2023 SUDAH DIBAYAR TGL 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAGULANDANG"
                },
                {
                    "no_laporan": "K1223020100162",
                    "waktu_lapor": "01/02/2023 12:11:29",
                    "waktu_response": "01/02/2023 12:12:38",
                    "waktu_recovery": "01/02/2023 13:47:18",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 5680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM ",
                    "alamat_pelapor": "JL ABDUL RAHMAN HAMID  NO - RT/RW - KEL SAIL KEC TENAYAN RAYA  PKU RIAU \\nACUAN DEKAT JEMBATAN ",
                    "no_telp_pelapor": "07617870947",
                    "keterangan_pelapor": "MOHON DITINDAK LANJUTI. PELANGGAN SEBELUMNYA MENGAJUKAN PS UNTUK PROYEK DAN PELANGGAN INGIN  MENCABUT  APP TSB DIKARENAKAN PROYEK SUDAH SELESAI, NAMUN APP MASIH TERPASANG DI PROYEK TSB. DENGAN NO REG  G22CE17851842 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020100728",
                    "waktu_lapor": "01/02/2023 12:12:27",
                    "waktu_response": "01/02/2023 12:30:50",
                    "waktu_recovery": "01/02/2023 12:51:21",
                    "durasi_response_time": 1103,
                    "durasi_recovery_time": 1231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "318865",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "JL KH SAMID NO.8 KP BUBULAK RT-4  RW-4 KEL BOJONG KULUR KEC GUNUNG PUTRI KAB BOGOR //BELAKANG TK NURUL AMIN RISKI ",
                    "no_telp_pelapor": "081398661836",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56801013667  TANGGAL 01/02/2023 PUKUL 11.00 KESULITAN PEMBELIAN TOKEN DI MBANGKING BCA, COUNTER DAN AGEN PULSA  DENGAN KETERANGAN TERBLOKIR  . SAAT INI SISA KWH = 416KWH. MOHON TINDAK LANJUT DAN KONFIRMASINYA. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100732",
                    "waktu_lapor": "01/02/2023 12:13:54",
                    "waktu_response": "01/02/2023 12:20:18",
                    "waktu_recovery": "01/02/2023 12:26:34",
                    "durasi_response_time": 384,
                    "durasi_recovery_time": 376,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000803210597475",
                    "nama_pelapor": "IBU YULIA",
                    "alamat_pelapor": "KP PARUNG BINGUNG JL KEADILAN NO 24 RT 4  RW 9 KEL RANGKAPAN JAYA BARU KEC PANCORAN MAS KOTA DEPOK /DEKAT TOKO SEMBAKO AKIM ",
                    "no_telp_pelapor": "081319592098",
                    "keterangan_pelapor": "PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN 01/2023 BESERTA BK TELAH DILUNASI VIA BCA PTL MINTA DISAMBUNG KEMBALI  TERKAIT  :  K5123013100822 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5223020100828",
                    "waktu_lapor": "01/02/2023 12:15:06",
                    "waktu_response": "01/02/2023 12:50:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2122,
                    "durasi_recovery_time": 33936437,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESTY",
                    "alamat_pelapor": "JL BUKIT REMAJA PERUM BUKIT SARI BLOK- NO 3 RT - RW- KEL. NGESREP KEC. BANYUMANIK KOTA SEMARANG > DEKAT POM BENSIN GOMBEL MASUK KEKIRI",
                    "no_telp_pelapor": "0248662905",
                    "keterangan_pelapor": "MUTASI_K (G9923020188302:permintaan padam) - MOHON BANTUAN DAN LAYANAN\\nPELANGGAN BERKENAN UNTUK MELAKUKAN PENGAMANAN JARINGAN DIKARENAKAN AKAN DILAKUKAN RABAS RABAS DAN TERDAPAT TUMBUHAN RAMBAT YANG SUDAH TINGGI DAN MENGENAI KABEL JTR DAN SERING TERJADI KONSLETING SEHINGGA KABEL PUTUS, PELANGGAN BERKENAN DIHUBUNGI TERKAIT KESIAPAN TEKNISI. NO HP IBU DESTY : 081325471574",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5123020100736",
                    "waktu_lapor": "01/02/2023 12:15:22",
                    "waktu_response": "01/02/2023 12:15:33",
                    "waktu_recovery": "01/02/2023 13:07:28",
                    "durasi_response_time": 11,
                    "durasi_recovery_time": 3115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000096011094475",
                    "nama_pelapor": "IBU DEA",
                    "alamat_pelapor": "JL TENGSAW NO 15 RT 2 RW 5 KEL BABAKAN KEC CITEUREUP KAB BOGOR / DEPAN TOKO BAJU SERBA 35 ",
                    "no_telp_pelapor": "081213065658",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN NM 45072631760 MELALUI ALFAMART,INDOMARET,PPOB DENGAN KET KWH MELEBIHI BATAS PEMBELIAN,SISA TOKEN 36.71 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5123020100737",
                    "waktu_lapor": "01/02/2023 12:17:43",
                    "waktu_response": "01/02/2023 12:24:26",
                    "waktu_recovery": "01/02/2023 15:25:40",
                    "durasi_response_time": 403,
                    "durasi_recovery_time": 10874,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2640066",
                    "nama_pelapor": "BP RENDI ",
                    "alamat_pelapor": "JL KH WAHID HASYIM NO 136 E  RT-001 / RW-01 KEL JOMBANG KEC JOMBANG KAB JOMBANG ( DKT KODIM) ",
                    "no_telp_pelapor": "082234652897",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGIHAN MELONJAK, CC EDUKASI UNTUK PEMAKAIAN SUDAH SESUAI DENGA ANGKA STAND YANG DI CATAT PETUGAS, NAMUN PELANGGAN MINTA AGAR ADA PETUGAS MELAKUKAN PENGECEKKAN. MOHON BANTUANNYA. ANGKA STAND 205122 TGL 01/02/2023 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5123020100738",
                    "waktu_lapor": "01/02/2023 12:17:52",
                    "waktu_response": "01/02/2023 12:35:03",
                    "waktu_recovery": "01/02/2023 13:37:33",
                    "durasi_response_time": 1031,
                    "durasi_recovery_time": 3750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGA",
                    "alamat_pelapor": "JL KAWI ATAS NO 36 A RT 7 RW 6 KEL GADING KASRI KEC KLOJEN KOTA MALANG DEPAN PECEL KAWI , TOKO J STORY MALANG ",
                    "no_telp_pelapor": "0341569713",
                    "keterangan_pelapor": "REKENING DIRASA  MELONJAK . 2 BULAN TERAKHIR . STAND AKHIR REKENING (FEBRUARI 2023 ) = (22.282), APP TGL (01/02/2023 ) = ( 22.484), PETUGAS CATER(TIDAK MENGETAHUI RUTIN ATAU TIDAK ), LOKASI PERSIL BERPENGHUNI JIKA PAGI HARI, LETAK APP METER MUDAH DIJANGKAU , TAGIHAN BELUM DILUNASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5223020100839",
                    "waktu_lapor": "01/02/2023 12:18:05",
                    "waktu_response": "01/02/2023 12:18:24",
                    "waktu_recovery": "01/02/2023 12:42:10",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 1426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bilas_aja/bu Diky armanda",
                    "alamat_pelapor": "PERUM VILLA PERMATA BLOK B2 NO 3A PANGKAS RAMBUT, RT/RW 01/16, SINDAR SARI, PASAR KEMIS, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "0895368026540 ",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK FEB/2023 = ST AW 5, ST AK 529. STAND APP 1/2/23 = 661. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR, MUDAH DI JANGKAU KARNA ADA TERUS ORANG RUMAH, RUTIN ). PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT\\nMOHON PELANGGAN DIKONFIRMASI\\n",
                    "media": "Instagram",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K3223020100200",
                    "waktu_lapor": "01/02/2023 12:18:15",
                    "waktu_response": "01/02/2023 12:20:33",
                    "waktu_recovery": "01/02/2023 14:10:06",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 6573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAY",
                    "alamat_pelapor": "JL TENJO  NO 9 KP SUKA JATAKE RT-6 / RW 4 DS TENJO KEC TENJO KAB BOGOR . DEKAT SDN TENJO 5",
                    "no_telp_pelapor": "6285718773780",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), NO METER : 14205083109, SISA 506 KWH, NO TOKEN : 24581265607178834152",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5223020100842",
                    "waktu_lapor": "01/02/2023 12:18:54",
                    "waktu_response": "01/02/2023 12:29:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 627,
                    "durasi_recovery_time": 33937704,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000041990",
                    "nama_pelapor": "addinullah.anshori@gmail.com/ BAPAK ADDINULLAH",
                    "alamat_pelapor": "KOMPLEK CIBUBUR COUNTRY CLUSTER BLUE RIVER 3 NO. 25 CIKEAS UDIK-GUNUNG PUTRI-BOGOR",
                    "no_telp_pelapor": "081281735730",
                    "keterangan_pelapor": "TERKAIT K5223011101328 MOHON PERIKSA APP PRABAYAR DISPLAY TERTERA TERPAKAI & KWH TIDAK BERTAMBAH. PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 02/01/2022 SEBESAR RP. 200.000. DENGAN NOMOR TOKEN 3654 8372 1546 2819 8189 DAN SISA KWH 140. SESUAI INFORMASI PELANGGAN BELUM ADA TINDAK LANJUT",
                    "media": "Email",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100741",
                    "waktu_lapor": "01/02/2023 12:19:06",
                    "waktu_response": "01/02/2023 13:16:51",
                    "waktu_recovery": "01/02/2023 16:48:41",
                    "durasi_response_time": 3465,
                    "durasi_recovery_time": 12710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROHLI",
                    "alamat_pelapor": "DN CISUMUR NANGERANG, BANTARWARU, TANJUNG, SURIAN, KAB. SUMEDANG, JAWA BARAT. DEKAT  PT SAKO GLOBAL ENGERING  ",
                    "no_telp_pelapor": "081399152409",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB I2/197000 VA    NOMER AGENDA535110512211308758 NO REGISTER 5351111130136 BP LUNAS PADA TGL (12/12/2022 ),  NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMEDANG KOTA"
                },
                {
                    "no_laporan": "K5123020100743",
                    "waktu_lapor": "01/02/2023 12:20:16",
                    "waktu_response": "01/02/2023 12:22:18",
                    "waktu_recovery": "01/02/2023 12:53:10",
                    "durasi_response_time": 122,
                    "durasi_recovery_time": 1852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PONIRIN ",
                    "alamat_pelapor": "JL- NO- DN SUMBERSIH DS KEDUNGSALAM RT 56 RW 12 KEC DONOMULYO KAB MALANG/ ARAH PANTAI NGLIYEP KE TIMUR ",
                    "no_telp_pelapor": "085850484023",
                    "keterangan_pelapor": "TANGGAL 27/01/2023 PENGGANTIAN APP DENGAN SISA TOKEN= 19 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 50002329725 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K1223020100174",
                    "waktu_lapor": "01/02/2023 12:20:45",
                    "waktu_response": "01/02/2023 12:57:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2184,
                    "durasi_recovery_time": 33936036,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKI",
                    "alamat_pelapor": "JL SUTOMO NO 107 RT/RW - KEL PUSAT PASAR KEC MEDAN KOTA , KOTA MEDAN \\nACUAN DEPAN JL ANDALAS / RUMAH DI SUDUT ",
                    "no_telp_pelapor": "081265006688",
                    "keterangan_pelapor": "MUTASI_K (G9923020188298:Jaringan SR) - MOHON BANTUAN LAYANAN GESER/PINDAH SR  DIKARENAKAN (KABEL TSB MENEMPEL DI DINDING RUMAH PELANGGAN). DENGAN DATA PEMILIK PERSIL : NAMA : DICKY WIJAYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5123020100745",
                    "waktu_lapor": "01/02/2023 12:21:41",
                    "waktu_response": "01/02/2023 12:36:37",
                    "waktu_recovery": "01/02/2023 12:45:24",
                    "durasi_response_time": 896,
                    "durasi_recovery_time": 527,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP   KEN  ",
                    "alamat_pelapor": "JL JALUR 40 DESA NITNEO NO 8-9 RT.1 RW.1  KEL  BOLO, NITNEO, KEC KUPANG BARAT, KAB. KUPANG, NUSA TENGGARA TIMUR  / DEKAT  PABRIK  BUSA OLIMPIK  DAN DEKAT PATUNG GARUDA  ",
                    "no_telp_pelapor": "082254303175",
                    "keterangan_pelapor": "\\\" PELANGGAN PENDAFTARAN PD  R3T 11000- R3T 16500 NOMER AGENDA  431009922212293624  NO REGISTER : 4310015096237 BP LUNAS PADA TGL (  10/01/2023 ), NAMUN HINGGA SAAT INI BELUM REALISASI\\\"-",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5123020100747",
                    "waktu_lapor": "01/02/2023 12:21:53",
                    "waktu_response": "01/02/2023 12:27:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 33937791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILDAN ",
                    "alamat_pelapor": "LOKASI PERGUDANGAN JL RY WONOAYU BLOK D NO 33 JIMBARAN No. 0  RT 0 RW 0, KEL WONOAYU, KEC WONOAYU, KAB. SIDOARJO, JAWA TIMUR , DEKAT PT SIERAP ",
                    "no_telp_pelapor": "081230398118",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD B1T 5500 - B2 6600 NO REGISTER : 5118155058195 DAN NO AGENDA 511810522301263705 BP LUNAS PADA TGL 26/01/2023  NAMUN HINGGA SAAT INI BELUM REALISASI , PELANGGAN INFO TGL 28/01/2023 PETUGAS DATANG AKAN MEREALISASI NAMUN PELANGGAN BELUM MEMASANG PANEL PEMBAGI  YANG DIDALAM ,  SAAT INI PANEL PEMBAGI  SUDAH TERPASANG MOHON SEGERA DI REALISASI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5123020100751",
                    "waktu_lapor": "01/02/2023 12:26:21",
                    "waktu_response": "01/02/2023 12:27:09",
                    "waktu_recovery": "01/02/2023 13:46:49",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 4780,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009436462",
                    "nama_pelapor": "BP SOFYAN HIDAYAT",
                    "alamat_pelapor": "JL BERUANG RAYA D1 NO 31 RT 9 RW 7 KEL CIKARANG PUSAT KEC JAYA MUKTI KOTA CIKARANG LOKASI DEKAT SMA N 1 CIKARANG PUSAT",
                    "no_telp_pelapor": "08118468348",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI 2023) = (26.461), APP TGL. (30/01/2023 ) = (26.161). DAN HARI INI ANGKA STAN METER TGL 01/02/2023 = 26.168 \\nPETUGAS CATER (RUTIN DATANG)  REKENING (BELUM) , LETAK APP METER MUDAH DIJANGKAU, LOKASI BERPENGHUNI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5123020100752",
                    "waktu_lapor": "01/02/2023 12:26:45",
                    "waktu_response": "01/02/2023 13:17:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3046,
                    "durasi_recovery_time": 33934814,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "86058897843",
                    "nama_pelapor": "IBU WULAN ",
                    "alamat_pelapor": "PR INDRAPRASTA VIEW DS PETAK BLOK  C4  NO.3 JL - RT.- RW.- KEC PACET KAB MOJOKERTO //DEKAT SDN PETAK ",
                    "no_telp_pelapor": "085607803395",
                    "keterangan_pelapor": "MUTASI_K (G9923020188318:Penanganan Yantek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA, SISA KWH 457. PELANGGAN TIDAK MENGETAHUI  DILOKASI SUDAH  ADA PEMBAHARUAN KWH METER OLEH PETUGAS/BELUM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PACET"
                },
                {
                    "no_laporan": "K5223020100865",
                    "waktu_lapor": "01/02/2023 12:31:13",
                    "waktu_response": "01/02/2023 12:33:27",
                    "waktu_recovery": "01/02/2023 13:15:46",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 2539,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ASNAH",
                    "alamat_pelapor": "JL RAYA MAU KP SEPATAN NO 38 RT-4 / RW-4 KEL SEPATAN KEC SEPATAN KAB TANGERANG // DEPAN INDOMART SAMPING PR GOLDEN CITY ",
                    "no_telp_pelapor": "087878594220",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN TOKEN. SISA 190 KWH PTL MENYALA. NO TOKEN : 47732067614613252554 VKRN 43 PELANGGAN MENGHUBUNGI KEMBALI (CC.14.EMI) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020100869",
                    "waktu_lapor": "01/02/2023 12:34:39",
                    "waktu_response": "01/02/2023 13:56:58",
                    "waktu_recovery": "01/02/2023 14:00:22",
                    "durasi_response_time": 4939,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIMANJORANG / DsimanjorangS ",
                    "alamat_pelapor": "JL KINEPPEN, KINEPPEN, MUNTE, KAB. KARO, SUMATERA UTARA\\n",
                    "no_telp_pelapor": "081376676278",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5423013101001, K5423013106447 BELUM ADA PENANGANAN DAN PETUGA TIDAK MENGHUBUNGI. TGL 09/01/2023 PROSES PB (B1T/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 1290212008724. TGL 13/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEREMAJAAN PDL DAN SESUAI INFORMASI PELANGGAN YBS TELAH DIHUBUNGI PETUGAS NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. BERDASARKAN INFO PELANGGAN PERIHAL P2TL TIDAK TERDAPAT BUKTI DAN PELANGGAN MERASA KEBERATAN. ",
                    "media": "Twitter",
                    "nama_ulp": "ULP TIGA BINANGA"
                },
                {
                    "no_laporan": "K1423020100295",
                    "waktu_lapor": "01/02/2023 12:41:32",
                    "waktu_response": "01/02/2023 13:09:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1694,
                    "durasi_recovery_time": 33935279,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDA ",
                    "alamat_pelapor": "DN SLAKALAS JL - NO - RT - RW - KEL SEPAKEK KEC PRINGGARATA KAB LOMBOK TENGAH - LOKASI PINGGIR JL RAYA",
                    "no_telp_pelapor": "087702006256",
                    "keterangan_pelapor": "MUTASI_K (G9923020188310:kct) - TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN-43 DENGAN NO METER 45053506361 SISA KWH 5973/ NO TOKEN: 34301332547171995793",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K1223020100181",
                    "waktu_lapor": "01/02/2023 12:43:14",
                    "waktu_response": "01/02/2023 13:37:58",
                    "waktu_recovery": "01/02/2023 13:48:57",
                    "durasi_response_time": 3284,
                    "durasi_recovery_time": 659,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEVIN ",
                    "alamat_pelapor": "JL MAWAR GG GENTENG NO 1-A RT - RW - KEL SARI REJO KEC MEDAN POLONIA KOTA MEDAN ",
                    "no_telp_pelapor": "085760900601",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA. REK JANUARI 2023  ST. AW =50442 , ST. AK = 50702. REK FABRUARI 2023  ST. AW =50702  , ST. AK = 50702. APP TGL 01/02/2023 =50775 .  RUMAH  DIHUNI. PETUGAS CATAT METER SERING DATANG. APP MUDAH DIJANGKAU. RUMAH BERPAGAR. PADA ACMT 50694. PADA SISTEM 50702 PELANGGAN KHAWTIR TERJADI LONJAKAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5123020100784",
                    "waktu_lapor": "01/02/2023 12:43:49",
                    "waktu_response": "01/02/2023 12:45:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 33936741,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL PLOSO TIMUR 3B NO 5 RT - RW - KEL PLOSO KEC - KOTA SURABAYA // DEKAT KANTOR PLN PLOSO TIMUR 3 ",
                    "no_telp_pelapor": "085100506980",
                    "keterangan_pelapor": "MUTASI_K (G9923020188291:kaypad rusak) - ANGKA KEYPAD (ANGKA 5) PADA APP PRABAYAR TIDAK BERFUNGSI \\nSEJAK TANGGAL 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5123020100785",
                    "waktu_lapor": "01/02/2023 12:44:17",
                    "waktu_response": "01/02/2023 14:10:24",
                    "waktu_recovery": "01/02/2023 14:18:36",
                    "durasi_response_time": 5167,
                    "durasi_recovery_time": 492,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100146529",
                    "nama_pelapor": "BP FERY",
                    "alamat_pelapor": "JL MARGO MULYO PERMAI BLOK AH NO.18 RT0 RW0 KEL- KEC- KOTA SURABAYA / LOKASI PERGUDANGAN DI MARGOMULYO PERMAI  ",
                    "no_telp_pelapor": "082240674622",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI MCB METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 03/01/2023 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (TIDAK HUNI) LAPORAN TERKAIT K5123011300923. PELANGGAN MEMINTA DI KONFIRMASI HARI INI TEKAIT KAPAN APP METER DI PASANG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5223020100901",
                    "waktu_lapor": "01/02/2023 12:49:08",
                    "waktu_response": "01/02/2023 12:54:45",
                    "waktu_recovery": "01/02/2023 14:53:29",
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 7124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARI AGUS",
                    "alamat_pelapor": "JL SEWON RT. 06 KEL TIMBULHARJO KEC SEWON KAB BANTUL // DKT PABRIK JAMU SAPTA SARI ",
                    "no_telp_pelapor": "02744351751",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1MT/900  NO REGISTER 5210312116950 BP LUNAS PADA TANGGAL 25/1/2023 PELANGGAN SUDAHMEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5123020100798",
                    "waktu_lapor": "01/02/2023 12:53:19",
                    "waktu_response": "01/02/2023 13:23:50",
                    "waktu_recovery": "01/02/2023 13:45:32",
                    "durasi_response_time": 1831,
                    "durasi_recovery_time": 1302,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "85031373",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL POGOT 2 LEBAR  NO 23  RT 4 RW 5 KEL TANAH KALI KEDINDING KEC KENJERAN SURABAYA SEBRANG JL TANAH MERAH ",
                    "no_telp_pelapor": "0318688511",
                    "keterangan_pelapor": "TGL 13/01/2023  PENGGANTIAN APP DENGAN SISA TOKEN= 70.98 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  86226125747 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5123020100803",
                    "waktu_lapor": "01/02/2023 12:56:22",
                    "waktu_response": "01/02/2023 13:54:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3486,
                    "durasi_recovery_time": 33932597,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPRIYONO / BU RETNO",
                    "alamat_pelapor": "JL FLAMBOYAN GG FLAMBOYAN NO.0 RT 1 RW 2 KEL WIROGUNAN KEC PURWOREJO  KOTA PASURUAN./ DEKAT SUNGAI DAN KANDANG SAPI  ",
                    "no_telp_pelapor": "08563654500",
                    "keterangan_pelapor": "MUTASI_K (G9923020188389:penormalan kebakaran) -  PTL DIPADAMKAN KARENA KEBAKARAN, SAAT INI SUDAH ADA SURAT KETERANGAN KEPOLISIAN, MOHON PTL DINORMALKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5123020100804",
                    "waktu_lapor": "01/02/2023 12:56:41",
                    "waktu_response": "01/02/2023 13:24:24",
                    "waktu_recovery": "01/02/2023 13:45:37",
                    "durasi_response_time": 1663,
                    "durasi_recovery_time": 1273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL POGOT 2 LEBAR  NO 23  RT 4 RW 5 KEL TANAH KALI KEDINDING KEC KENJERAN SURABAYA SEBRANG JL TANAH MERAH ",
                    "no_telp_pelapor": "0318688511",
                    "keterangan_pelapor": "TGL 13/01/2023 MINGGU PENGGANTIAN APP DENGAN SISA TOKEN= 20.13 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  86226126257",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5223020100920",
                    "waktu_lapor": "01/02/2023 12:56:41",
                    "waktu_response": "01/02/2023 13:21:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1460,
                    "durasi_recovery_time": 33934604,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SONYA",
                    "alamat_pelapor": "JL. DUREN. KOMPLEK VILLA INDAH ABADI BLON E NO 4.\\nKEL.  TANJUNG ANOM.  KEC. PANCUR BATU. KAB DELI SERDANG, SUMUT.\\n\\n",
                    "no_telp_pelapor": "085296669773",
                    "keterangan_pelapor": "MUTASI_K (G9923020188321:mohon bantuannya ) - MOHON UNTUK DITINDAKLANJUTI. TGL 19/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN  APP TERTERA PERIKSA TERKAIT NO. LAPOR G1223011900090. SESUAI INFO PELANGGAN MASIH TERDAPAT PEMBELIAN TGL.19/01/2023 SEBESAR RP. 200.000,- DENGAN NO TOKEN 09396997665549281045 YANG BELUM DIINPUT PADA APP LAMA (60013136019). MOHON DAPAT DIKONVERSI KE APP BARU (14459523834)",
                    "media": "Email",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5223020100927",
                    "waktu_lapor": "01/02/2023 12:58:29",
                    "waktu_response": "01/02/2023 13:01:28",
                    "waktu_recovery": "01/02/2023 14:36:28",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 5700,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SHINTYAWATY",
                    "alamat_pelapor": "JL ADHI KARYA NO 23 RT 7/5 KEDOYA SELATAN KEBON JERUK JAKARTA BARAT",
                    "no_telp_pelapor": "088296277136",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN. TGL 01/02/2023 DATANG PETUGAS TUSBUNG YG MENYARANKAN PELANGGAN UNTUK MELAKUKAN PEMBAYARAN TAGIHAN BULAN JANUARI 2023, PELANGGAN BERKENAN MELAKUKAN PELUNASAN NAMUN TDK DPT DATANG KE KANTOR KARENA SEDANG BEKERJA, MOHON PELANGGAN DIKONFIRMASI UNTUK MELAKUKAN PEMBAYARAN TANPA HARUS KE UNIT.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K2323020100139",
                    "waktu_lapor": "01/02/2023 12:59:51",
                    "waktu_response": "01/02/2023 13:15:49",
                    "waktu_recovery": "01/02/2023 14:48:15",
                    "durasi_response_time": 958,
                    "durasi_recovery_time": 5546,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASPIAN",
                    "alamat_pelapor": "PR TAMAN SARI BKT MUTIARA BLOK BR-1 NO 4 RT 14 KEL GN SMD BARU KEC BPN UTR KT BPN KALTIM",
                    "no_telp_pelapor": "811542727",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN DAYA2200VA  , PEMOHON MEMILIKI MOBIL LISTRIK. NIK KTP 6471032803730001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5223020100932",
                    "waktu_lapor": "01/02/2023 13:02:15",
                    "waktu_response": "01/02/2023 13:18:42",
                    "waktu_recovery": "01/02/2023 13:58:47",
                    "durasi_response_time": 987,
                    "durasi_recovery_time": 2405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3522552",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL LUMBUNGSARI III NO 22 RT 5 RW 2 KEL KALICARI KEC PEDURUNGAN KOTA SEMARANG ",
                    "no_telp_pelapor": "081225502065",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK (JANUARI , 2023) = 29257, STAND APP (01/02/2023) = 28789, DATA PENDUKUNG (RUMAH TIDAK DIHUNI DAN PAGAR TERKUNCI). INFO  PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K3223020100222",
                    "waktu_lapor": "01/02/2023 13:02:57",
                    "waktu_response": "01/02/2023 13:49:35",
                    "waktu_recovery": "01/02/2023 14:35:56",
                    "durasi_response_time": 2798,
                    "durasi_recovery_time": 2781,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARMAN DAMIN",
                    "alamat_pelapor": "JL POROS DESA PORARA DN 3 DS. PORARA NO.0 RT/RW 0 KEC MOROSI KAB KONAWE. ACUAN : LR DEPAN RUMAH MAKAN SURYA",
                    "no_telp_pelapor": "82217666985",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH. KTP : 7409101007940001. PEMOHON SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K1423020100314",
                    "waktu_lapor": "01/02/2023 13:03:14",
                    "waktu_response": "01/02/2023 13:17:12",
                    "waktu_recovery": "01/02/2023 19:58:06",
                    "durasi_response_time": 838,
                    "durasi_recovery_time": 24054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUNANDAR",
                    "alamat_pelapor": "PR GRIYA DAMAI LESTARI BLK S NO 37 JL-  KEL SUKARAME KEC SUKARAME KOTA BANDAR LAMPUNG, LAMPUNG / DEKAT MUSHOLAH ",
                    "no_telp_pelapor": "085279750132",
                    "keterangan_pelapor": "TGL 22/12/22 PEMBAYARAN PROSES PB (R1MT/ 900 VA) DENGAN NO AGENDA 171209912212211413 DAN NO REG 1712012126619. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT NO.LAPOR K5423013104610",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5123020100817",
                    "waktu_lapor": "01/02/2023 13:05:37",
                    "waktu_response": "01/02/2023 13:13:06",
                    "waktu_recovery": "01/02/2023 13:32:11",
                    "durasi_response_time": 449,
                    "durasi_recovery_time": 1145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YONA ",
                    "alamat_pelapor": "PR DELTAMAS ZONA AMERIKA CALGARY BLOK F NO 30  KEL SUKAMAHI KEC CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT ::",
                    "no_telp_pelapor": "085221224636",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB NON PAKET SLO TARIF R1T /2200 VA NO REGISTER 5370312071232. REALISASI PASANG APP METER ± DES 2022, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN SLO SUDAH DISAMPAIKAN KE UPJ, TEKNISI PELANGGAN INFOKAN PERLU DILAKUKAN AKTIVASI DAHULU AGAR PTL DAPAT DINYALAKAN, KARENA KABEL SAMBUNGAN DARI PIHAK DEVELOPER SUDAH TERSAMBUNG, MOHON SECEPATNYA DISAMBUNG. TERKAIT NO LAPOR K5123012800378. STATUS DI PLN MOBILE SELESAI NAMUN BELUM ADA TINDAKLANJUT DI LOKASI .\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5123020100819",
                    "waktu_lapor": "01/02/2023 13:05:45",
                    "waktu_response": "01/02/2023 13:38:38",
                    "waktu_recovery": "01/02/2023 13:44:33",
                    "durasi_response_time": 1973,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CANDRA",
                    "alamat_pelapor": "JL SETIA BUDI NO -RT - RW -  LIK 2  DS KAMPUNG JAWA KEC TONDANO UTARA KEC MINAHASA /DEKAT MASJID ALFALAH KYI MOJO ",
                    "no_telp_pelapor": "082211915641",
                    "keterangan_pelapor": "TANGGAL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN DESEMBER 2023 BESERTA BK TELAH DILUNASI VIA BRILINK PTL MINTA DISAMBUNG KEMBALI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TONDANO"
                },
                {
                    "no_laporan": "K1423020100317",
                    "waktu_lapor": "01/02/2023 13:06:15",
                    "waktu_response": "01/02/2023 13:55:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2974,
                    "durasi_recovery_time": 33932516,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "56213957055",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": "DS.MERAK BATIN BLOK.C NO.10 KAB.LAMPUNG SELATAN DIBELAKANG CHANDRA ",
                    "no_telp_pelapor": "081379999991",
                    "keterangan_pelapor": "MUTASI_K (G9923020188371:tidak bisa input token) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 , DENGAN NO METER = 56213957055  . SISA KWH = 308 KWH. NO TOKEN : 5350-1352-9712-3967-5047.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NATAR"
                },
                {
                    "no_laporan": "K5123020100825",
                    "waktu_lapor": "01/02/2023 13:07:39",
                    "waktu_response": "01/02/2023 13:09:34",
                    "waktu_recovery": "01/02/2023 14:20:35",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 4261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIONO",
                    "alamat_pelapor": "JL CENDRAWASIH NO.- RT-13 RW-6 DS WONOSARI KEC WONOSARI KAB MALANG ",
                    "no_telp_pelapor": "081252501561",
                    "keterangan_pelapor": "(IBU LUPA SOFIA) (JL CENDRAWASIH NO.- RT-13 RW-6 DS WONOSARI KEC WONOSARI KAB MALANG ) DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK (1 BULAN) YANG LALU DENGAN CARA (MEMBUKA SEGEL APP METER), DAN DIDISTRIBUSIKAN UNTUK (DIGUNAKAN SOUND SYSTEM). MOHON IDENTITAS PELAPOR DIRAHASIAKAN SESUAI DENGAN UU PERLINDUNGAN SAKSI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020100828",
                    "waktu_lapor": "01/02/2023 13:08:09",
                    "waktu_response": "01/02/2023 13:19:22",
                    "waktu_recovery": "01/02/2023 14:07:54",
                    "durasi_response_time": 673,
                    "durasi_recovery_time": 2912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE ",
                    "alamat_pelapor": "JL NANAS GG 7 NO N648 RT - RW - KEL TAMBAKSARI KEC TAMBAKREJO KAB SIDOARJO \\n",
                    "no_telp_pelapor": "03199542610",
                    "keterangan_pelapor": "PELANGGAN KEHILANGAN / LUPA DENGAN NO ID PEL A/N : TIDAK TAHU , DAYA : 2200, TARIF: R1 , ALAMAT IDPEL : JL NANAS GG 7 NO N648 RT - RW - KEL TAMBAKSARI KEC TAMBAKREJO KAB SIDOARJO \\n.MOHON BANTUAN INFORMASI NO ID PEL KE PELANGGAN BESERTA TUNGGAKAN REKENING KARENA PELANGGAN INGIN DIPASANG KEMBALI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020100831",
                    "waktu_lapor": "01/02/2023 13:11:08",
                    "waktu_response": "01/02/2023 13:11:40",
                    "waktu_recovery": "01/02/2023 14:28:28",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 4608,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32110902817",
                    "nama_pelapor": "BP YUDHA",
                    "alamat_pelapor": "PR. WISMA SARINADI JL TENIS MEJA BLOK A NO.25KEL. MAGERSAR RT.28 RW6. KEC SIDOARJO KAB SIDOARJO ",
                    "no_telp_pelapor": "08113117778",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PENAMBAHAN KABEL SR DIKARENAKAN RENOVASI BANGUNAN DENGAN NO KTP PELANGGAN 3515084312720005 . MOHON KONFIRMASI DAN TINDAK LANJUT KEPELANGGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100948",
                    "waktu_lapor": "01/02/2023 13:11:22",
                    "waktu_response": "01/02/2023 13:58:05",
                    "waktu_recovery": "01/02/2023 14:50:18",
                    "durasi_response_time": 2803,
                    "durasi_recovery_time": 3133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "927518",
                    "nama_pelapor": "IBU SINU",
                    "alamat_pelapor": "JL JANTI GG KRUING NO 25 RT-11  RW-5 KEL DEPOK KEC CONDONGCATUR KAB SLEMAN // DEKAT AAU / TNI AU ",
                    "no_telp_pelapor": "0274627259",
                    "keterangan_pelapor": "TANGGAL  30/01/2023 BERIKUT BK TELAH DILUNASI VIA SHOPEE (BANK SYARIAH BUKOPIN) SAAT INI DILOKASI MASIH ADA SEGEL NAMUN PTL SUDAH DINYALAKAN OLEH PELANGGAN . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5223020100953",
                    "waktu_lapor": "01/02/2023 13:13:34",
                    "waktu_response": "01/02/2023 13:14:23",
                    "waktu_recovery": "01/02/2023 13:43:54",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 1771,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DYAH",
                    "alamat_pelapor": "EMERALD TERRACE BINTARO. BLOK F03. KELURAHAN PARIGI, KECAMATAN PONDOK AREN. TANGERANG SELATAN",
                    "no_telp_pelapor": "087887623900",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 4841 8118 6402 0307 5714, 7298 5431 0990 7148 9463, SISA 7753 KWH (R2T / 3500) // ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K2323020100143",
                    "waktu_lapor": "01/02/2023 13:14:13",
                    "waktu_response": "01/02/2023 13:29:06",
                    "waktu_recovery": "01/02/2023 15:20:40",
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 6694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GILANG ",
                    "alamat_pelapor": "JL GG BERINGIN 1 KP KELAPA INDAH  NO 128 RT-4 / RW-4 KEL KLAPA INDAH KEC TANGERANG  KOTA TANGERANG    ( BLKG MASJID AL HIDAYAH )  ",
                    "no_telp_pelapor": "083878784212",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN. DISPLAY KWH TERTERA GAGAL ( UPDATE VKRN 43 ) PTL MENYALA SISA KWH 22.93  NO METER   45005374066  DAYA  R1MT / 900 \\n  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5223020100954",
                    "waktu_lapor": "01/02/2023 13:15:03",
                    "waktu_response": "01/02/2023 14:04:49",
                    "waktu_recovery": "01/02/2023 14:56:36",
                    "durasi_response_time": 2986,
                    "durasi_recovery_time": 3107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NINA",
                    "alamat_pelapor": "JL. BRAWIJAYA RINGROAD BARAT TAMAN TIRTO NO.- KEL.TAMANTIRTO KEC.KASIHAN KAB.BANTUL RT.- RW.- >> DEKAT RUKO ",
                    "no_telp_pelapor": "02744286285",
                    "keterangan_pelapor": "TOKEN GAGAL BIASA, PTL MENYALA, SISA KWH 297,ID PELANGGAN 521041357586 , KODE TOKEN 29542618193717855435 MOHON DITINDAKLANJUTI PELANGGAN TELAH MENGHUBUNGI KEMBALI, DAN MENGHENDAKI AGAR SEGERA DITINDAKLANJUTI DIKARENAKAN DIGUNAKAN UNTUK KEGIATAN KANTOR \\nCC.52.IKA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5123020100839",
                    "waktu_lapor": "01/02/2023 13:15:34",
                    "waktu_response": "01/02/2023 13:24:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 546,
                    "durasi_recovery_time": 33934385,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIWIK",
                    "alamat_pelapor": "JL ALPUKAT NO. 26 DN DRESEL RT-1 RW-10 DS ORO ORO OMBO KEC BATU KOTA BATU / DEKAT TPQ ",
                    "no_telp_pelapor": "0341593388",
                    "keterangan_pelapor": "MUTASI_K (G9923020188331:Mohon dicek APP error sejak tambah daya) - MOHON TINDAK LANJUT TERKAIT APP KETERANGAN  ERROR  / SEJAK PROSES TAMBAH DAYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5123020100842",
                    "waktu_lapor": "01/02/2023 13:17:19",
                    "waktu_response": "01/02/2023 13:21:28",
                    "waktu_recovery": "01/02/2023 14:28:04",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 3996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU KIKI",
                    "alamat_pelapor": "JL DIPONEGORO NO. 137A RT 0 RW 0 KEL LEMAH PUTRO KEC SIDOARJO KAB SIDOARJO./ BELAKANG LARITA BAKERY ",
                    "no_telp_pelapor": "0318921886",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 1200 KWH PEMBELIAN TGL 01/02/2023 NO TOKEN : 57022105763392510271 DAN 24061382268940457923",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K2323020100144",
                    "waktu_lapor": "01/02/2023 13:21:27",
                    "waktu_response": "01/02/2023 14:49:03",
                    "waktu_recovery": "01/02/2023 14:55:04",
                    "durasi_response_time": 5256,
                    "durasi_recovery_time": 361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMARYONO",
                    "alamat_pelapor": "JL - Kpr.PERUMAHAN POLDA BLOK C NO  7  KEL GRAHA INDAH KEC BALIKPAPAN UTARA KOTA BALIKPAPAN  ",
                    "no_telp_pelapor": "05427210500",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER/PINDAH APP MELALUI PLN 123 DIKARENAKAN (RENOVASI BANGUNAN ) DENGAN NO KTP 6471051209550003  PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN OLEH  PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K3223020100236",
                    "waktu_lapor": "01/02/2023 13:24:59",
                    "waktu_response": "01/02/2023 13:47:13",
                    "waktu_recovery": "01/02/2023 14:47:50",
                    "durasi_response_time": 1334,
                    "durasi_recovery_time": 3637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MERI",
                    "alamat_pelapor": "DN SALUKASISI, RT01/RW03, DS MALEWONG, KEC LAROMPONG SELATAN, KAB LUWU, SULAWESI SELATAN",
                    "no_telp_pelapor": "81355634642",
                    "keterangan_pelapor": "PROSES PB (R1T/900 VA) DENGAN NO.AGENDA : 326409912301190534 DAN NO. REGISTER : 3264012040835 TGL 19/01/2023 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL 01/02/2023 ADA 6 UNIT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5123020100862",
                    "waktu_lapor": "01/02/2023 13:26:42",
                    "waktu_response": "01/02/2023 13:59:42",
                    "waktu_recovery": "01/02/2023 14:08:36",
                    "durasi_response_time": 1980,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KORNELIUS",
                    "alamat_pelapor": "INDO MOBIL JL PANTAI INDAH SELATAN 1 NO 1 KEL KAPUK MUARA RT 1 RW 6 KEC PENJARINGAN JAKARTA UTARA, SAMPING BANK BCA",
                    "no_telp_pelapor": "081297659833",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN KWH METER PELANGGAN KARENA TADI MALAM 1 PHASA PADAM DI KHAWATIRKAN ADA GANGGUAN DI SAMBUNGAN KABEL RST PELANGGAN. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020100971",
                    "waktu_lapor": "01/02/2023 13:27:22",
                    "waktu_response": "01/02/2023 13:35:18",
                    "waktu_recovery": "01/02/2023 15:05:56",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 5438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK BERY/ bery.meliala@gmail.com",
                    "alamat_pelapor": "THE GREENHILL CLUSTER CHEDI, C1/1, PONDOK RAJEG, KAB. BOGOR, JAWA BARAT (DI SEBERANG MESJID BAITURRAHMAN)",
                    "no_telp_pelapor": "081213679702",
                    "keterangan_pelapor": "(LAYANAN EMAIL)\\n\\nMOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 28/10/2022 TERJADI GANGGUAN(MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN TIDAK BERKURANG). SEJAK 3 BULAN. SISA KWH 233.) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP M Fauzan Al Karima DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 075970 UP3DPK/2022 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN. TERKAIT BUKTI LAPOR  K5222110500667",
                    "media": "Email",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5123020100863",
                    "waktu_lapor": "01/02/2023 13:27:46",
                    "waktu_response": "01/02/2023 13:33:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 360,
                    "durasi_recovery_time": 33933839,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22102640251",
                    "nama_pelapor": "BP SOKIP ",
                    "alamat_pelapor": "JL MELATI NO-  RT 7 RW 2 DN KEDUNG BOTO  DS KEDUNG BOTO KEC PORONG KAB SIDOARJO// DEKAT BALAI DESA",
                    "no_telp_pelapor": "085730662504",
                    "keterangan_pelapor": "MUTASI_K (G9923020188475:mohon maaf sebelumny permohonan pelanggan diterima mohon ditunggu akan dicek petugas (proses gamet)) - ANGKA KEYPAD ( SEMUA ANGKA) PADA APP PRABAYAR TIDAK BERFUNGSI SEJAK TANGGAL 31/01/2023 DAN ANGKA KEYPAD MEMENCET SENDIRI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5123020100864",
                    "waktu_lapor": "01/02/2023 13:27:57",
                    "waktu_response": "01/02/2023 13:45:19",
                    "waktu_recovery": "01/02/2023 14:06:16",
                    "durasi_response_time": 1042,
                    "durasi_recovery_time": 1257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL  BULAK JAWA NO 8 RT  3 RW 3  KEL JATISARI KEC  JATIASIH  KAB BEKASI  / BELAKANG ALFAMART  ",
                    "no_telp_pelapor": "082113984807",
                    "keterangan_pelapor": " -  TANGGAL  01/02/2023 PENGGANTIAN APP DENGAN SISA TOKEN=  256.66     KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  56225942038 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K3223020100238",
                    "waktu_lapor": "01/02/2023 13:31:45",
                    "waktu_response": "01/02/2023 13:35:52",
                    "waktu_recovery": "01/02/2023 14:31:17",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 3325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "36259",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL TOHIR I KP KANDANG RT-3 / RW-4 NO 91 KEL JAGAKARSA KEC JAGAKARSA JAKSEL ",
                    "no_telp_pelapor": "6285697174598",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK BULAN JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5123020100880",
                    "waktu_lapor": "01/02/2023 13:35:27",
                    "waktu_response": "01/02/2023 13:43:49",
                    "waktu_recovery": "01/02/2023 14:22:43",
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 2334,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7839811",
                    "nama_pelapor": "BP RAHMAN ",
                    "alamat_pelapor": "JL KERTAJAYA 7E NO 43A  RT-6 / RW- 4 KEL ERLANGGA KEC GUBENG KOTA SURABAYA /ACUAN LOKASI - ",
                    "no_telp_pelapor": "0315030440",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP , DIKARENAKAN RENOVASI BANGUNAN , NIK 3578081303540005 AN SURAHMAN SELAKU PERSIL SEKARANG TERKAIT K5123012700431 BELUM DITINDAK LANJUTI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100891",
                    "waktu_lapor": "01/02/2023 13:42:16",
                    "waktu_response": "01/02/2023 13:50:25",
                    "waktu_recovery": "01/02/2023 14:59:52",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 4167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEVIN",
                    "alamat_pelapor": "JL- PR OAKWOOD PARK BLOK OW 7 NO. 15 KEC SAMBIKEREP KEL SAMBIKEREP KOTA SURABAYA, JAWA TIMUR ( DEKAT KANTOR BPN PERTANAHAN )",
                    "no_telp_pelapor": "082232322626",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN, PELANGGAN PENGAJUAN MIGRASI PRABAYAR - SOLAR PANEL TGL 1 SEPTEMBER 2022 DAYA R2T 3500 VA, PIHAK DEVELOPER YG MENGAJUKAN PERMOHONAN, INFORMASI PETUGAS MATERIAL APP BELUM TERSEDIA. TERKAIT K5123011700471 BELUM DITINDAK LANJUTI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K1223020100207",
                    "waktu_lapor": "01/02/2023 13:43:30",
                    "waktu_response": "01/02/2023 13:48:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 313,
                    "durasi_recovery_time": 33932942,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI ",
                    "alamat_pelapor": "JL PSR I REL G PINTU NO -  RT-0 / RW-0 KEL TANAH 600 KEC MEDAN MARELAN KOTA MEDAN SUMUT ACUAN: SIMPANG JL TENGAH",
                    "no_telp_pelapor": "089604130875",
                    "keterangan_pelapor": "MUTASI_K (G9923020188374:cek ke lapangan) - INFO PELANGGAN 1 RUMAH  VOLTAGE PTL TIDAK STABIL/TURUN TEGANGAN TERUKUR DIBAWAH 190 VOLT DI MALAM HARI SAJA SEJAK 1 MINGGU LALU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020101010",
                    "waktu_lapor": "01/02/2023 13:43:40",
                    "waktu_response": "01/02/2023 13:54:17",
                    "waktu_recovery": "01/02/2023 15:53:56",
                    "durasi_response_time": 637,
                    "durasi_recovery_time": 7179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI DAMAYANTI",
                    "alamat_pelapor": "JL H.MATALIH RT-9 / RW-10 NO 1F GG 1 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI // DEKAT TOL",
                    "no_telp_pelapor": "6285719498099",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA PULSA PELANGGAN 96  KWH\\nNO TOKEN : 6458 1926 3244 3710 3007  . PELANGGAN MENGHENDAKI UNTUK DIKONFIRMASI PADA HARI INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020100893",
                    "waktu_lapor": "01/02/2023 13:44:46",
                    "waktu_response": "01/02/2023 13:49:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 33932870,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "050493044",
                    "nama_pelapor": "IBU LUSI",
                    "alamat_pelapor": "JL - PR T.ANGGUN SEJAHTERA  BLOK K N4 NO,20 KEL KEPUH KEMIRI RT.41 RW.10 KEC TULANGAN KAB SIDOARJO //BELAKANG MASJID AT TAQWA ",
                    "no_telp_pelapor": "081213760193",
                    "keterangan_pelapor": "MUTASI_K (G9923020188383:indikator) - MOHON BANTUAN PENGECEKAN LAMPU INDIKATOR WARNA KUNING  MENYALA SEJAK 2-3 BULAN LALU, PTL MENYALA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5123020100895",
                    "waktu_lapor": "01/02/2023 13:46:36",
                    "waktu_response": "01/02/2023 14:02:03",
                    "waktu_recovery": "01/02/2023 14:28:20",
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 1577,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "56763",
                    "nama_pelapor": "BP PURNO WIDODO",
                    "alamat_pelapor": "JLN TENGGILIS BARAT BP PURNO WIDODO3  PR KENDANG SARI BLOK I NO 30 RT 02 RW 04 KEL KENDANG SARI KEC TENGGILIS MEJOYO KOTA SURABAYA / DEKAT DG PRAKTEK DOKTER / (LOKASI TIANG DI JALAN TENGGILIS BARAT 2) ",
                    "no_telp_pelapor": "0318433466",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123012500108 (PELANGGAN PENGAJUAN PINDAH TIANG   TGL 03/01/2023, SUDAH DATANG KE RAYON , SYARAT SUDAH LENGKAP, SUDAH DILAKUKAN SURVEY OLEH PETUGAS, NAMUN HINGGA SAAT INI BELUM REALISASI,STATUS SELESAI, \\nPELANGGAN MENGINGINKAN KEPASTIAN  PETUGAS DATANG KE PELANGGAN TANGGAL BRP ?  PELANGGAN MARAH KARENA BELUM ADA TINDAK LANJUT DAN SUDAH DITUNGGU 120 WARGA DAN BP LURAH) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K1223020100208",
                    "waktu_lapor": "01/02/2023 13:47:33",
                    "waktu_response": "01/02/2023 13:59:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 737,
                    "durasi_recovery_time": 33932275,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA ",
                    "alamat_pelapor": "KOST KERIN HOUSE JL PANCING GG. MURNI NO. 24 RT - RW- KEL SEI KERA HILIR I KEC MEDAN PERJUANGAN KOTA MEDAN ",
                    "no_telp_pelapor": "082164947288",
                    "keterangan_pelapor": "MUTASI_K (G9923020188377:c) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH  200  KWH .TIDAK ADA PEMBARUAN APP. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5123020100897",
                    "waktu_lapor": "01/02/2023 13:48:13",
                    "waktu_response": "01/02/2023 13:58:13",
                    "waktu_recovery": "01/02/2023 14:48:13",
                    "durasi_response_time": 600,
                    "durasi_recovery_time": 3000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NIZAR ",
                    "alamat_pelapor": "JL POS BARAT RT 02 RW 04, NGRUPIT, JENANGAN, KAB. PONOROGO, JAWA TIMUR",
                    "no_telp_pelapor": "085158911399",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T/2200  NOMER AGENDA 515409912301257499 NO REGISTER 5154012104104 BP LUNAS PADA TGL (25/1/2023), PELANGGAN SUDAH/BELUM MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI.SETEMPAT RUMAH KOSONG MOHON UNTUK MENGHUBUNGI DAHULU PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DOLOPO"
                },
                {
                    "no_laporan": "K1423020100350",
                    "waktu_lapor": "01/02/2023 13:48:30",
                    "waktu_response": "01/02/2023 13:54:18",
                    "waktu_recovery": "01/02/2023 19:58:20",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 21842,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANANG",
                    "alamat_pelapor": "JL SADAR GG UTAMA IV NO - RT 08 RW 01 KEL KORPRI RAYA KEC  SUKARAME, KOTA BANDAR LAMPUNG, LAMPUNG - LOKASI DEKAT YAYASAN AL-KARIM RASYID INDONESIA",
                    "no_telp_pelapor": "085709531688",
                    "keterangan_pelapor": "TGL 06/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE  DENGAN NO AGENDA 171209912301061780 DAN 171209912301061779  DAN NO KODE PEMBAYARAN 1712012126985  DAN 1712012126984  . TGL 06/01/2023 BP DAN STROOM AWAL TELAH DILUNASI MELALUI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5223020101021",
                    "waktu_lapor": "01/02/2023 13:48:46",
                    "waktu_response": "01/02/2023 13:50:43",
                    "waktu_recovery": "01/02/2023 15:14:39",
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 5036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENDAH",
                    "alamat_pelapor": "JL KEMANG RAYA NO 57 RT 5 RW 5 KEL KALIBARU KEC CILODONG KOTA DEPOK JABAR",
                    "no_telp_pelapor": "6281585077488",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. PELANGGAN MERASA TOKEN BOROS UNTUK 6 APP PRABAYAR. PEMBELIAN TOKEN RP 100.000,- BIASANYA UNTUK 15 HARI NAMUN SAAT INI HANYA 1 MINGGU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5123020100901",
                    "waktu_lapor": "01/02/2023 13:49:45",
                    "waktu_response": "01/02/2023 13:52:07",
                    "waktu_recovery": "01/02/2023 13:54:56",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM",
                    "alamat_pelapor": "JL KYAIMANGUN III RT4 RW 5, KEL PAKINTELAN, KEC GUNUNGPATI, KOTA SEMARANG, JAWA TENGAH",
                    "no_telp_pelapor": "082257572900",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T TARIF/DAYA 1300 VA NOMER AGENDA 523539912301257411NO REGISTER 5235312075119 BP LUNAS PADA TGL (25 //01 /2023), PELANGGAN SUDAH  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K1223020100210",
                    "waktu_lapor": "01/02/2023 13:50:23",
                    "waktu_response": "01/02/2023 13:53:45",
                    "waktu_recovery": "01/02/2023 15:07:27",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 4422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AKBAR",
                    "alamat_pelapor": "JL KARTAMA GG NURKARMILA     RT-5 / RW-6",
                    "no_telp_pelapor": "081274951037",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN 32762425528758405087 UPDATE VKRN 43/ TIDAK ADA PEMBAHARUAN APP (SISA KWH = 352 KWH) // PELANGGAN YBS MELAPOR KEMBALI,13:58 01/02/2023 UPDATE ALAMAT : JL KARTAMA GG NURKARMILA  NO - RT-5 / RW-6 KEL MAHARATU KEC MAROYAN DAMAI KOTA PEKAN BARU // DEKAT SEKOLAH TK  MOHON PENANGANANNYA (CC.53.BUDIANA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5223020101024",
                    "waktu_lapor": "01/02/2023 13:52:34",
                    "waktu_response": "01/02/2023 13:58:35",
                    "waktu_recovery": "01/02/2023 14:16:31",
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 1076,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRIK",
                    "alamat_pelapor": "JL PANTAI INDAH SELATAN I BLK H NO.1 P I K, KAMAL MUARA, PENJARINGAN, KOTA ADM. JAKARTA UTARA, DKI JAKARTA",
                    "no_telp_pelapor": "6287888512559",
                    "keterangan_pelapor": "PELANGGAN MELAKUKAN REGISTRASI PD DI ID PEL : 548300527722 DENGAN TARIF/DAYA (S3/690000VA-S3/865000VA) DENGAN NO REGISTER : 5421013159091. PADA SAAT PELANGGAN AKAN MELAKUKAN PEMBAYARAN TIDAK BISA PADA DATA TERDAPAT TULISAN PEMBATALAN PERMOHONAN. PELANGGAN TIDAK DIBERIKAN INFORMASI MENGENAI PEMBATALAN PERMOHONAN TERSEBUT, MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5123020100906",
                    "waktu_lapor": "01/02/2023 13:54:21",
                    "waktu_response": "01/02/2023 14:13:39",
                    "waktu_recovery": "01/02/2023 14:42:50",
                    "durasi_response_time": 1158,
                    "durasi_recovery_time": 1751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDI",
                    "alamat_pelapor": "DN SIGARKUPATNO 0 RT 03 RW 05, PANGKALANPARI, JATITUJUH, KAB. MAJALENGKA, JAWA BARAT",
                    "no_telp_pelapor": "085321303703",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB ..TARIF/DAYA I2/131000 NOMER AGENDA 535279912211050860 NO REGISTER 5352711070516 BP LUNAS PADA TGL (08/11/2022), PELANGGAN KURANG MENGETAHUI  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JATIWANGI"
                },
                {
                    "no_laporan": "K1223020100212",
                    "waktu_lapor": "01/02/2023 13:55:20",
                    "waktu_response": "01/02/2023 14:36:13",
                    "waktu_recovery": "01/02/2023 14:37:09",
                    "durasi_response_time": 2453,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU THERESIA",
                    "alamat_pelapor": "ASRAMA PUTRA ST.YOSEP  JL GAJAH MADA NO. RT- 02 / RW- 12 KEL TITIAN ANTUI KEC PINGGIR KAB BENGKALIS RIAU",
                    "no_telp_pelapor": "076592373",
                    "keterangan_pelapor": "MOHON BANTUAN, PADA TGL 20/1/2023 PELANGGAN DATANG KE ULP MELAKUKAN MIGRASI TARIF DENGAN MEMBAWA PERSYARATAN TERKAIT MIGRASI TARIF, NAMUN SAMPAI SAAT INI PELANGGAN BELUM DILAKUKAN KONFIRMASI DAN SURVEY",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5223020101032",
                    "waktu_lapor": "01/02/2023 13:56:07",
                    "waktu_response": "01/02/2023 13:57:51",
                    "waktu_recovery": "01/02/2023 21:21:16",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 26605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUTRI",
                    "alamat_pelapor": "JL. PONDOK UNGU, PERUM. PONDOK UNGU PERMAI CLUSTER SANUR SEKTOR V BLOK S6 NO. 23 RT 003 RW 049. KEL. BAHAGIA KEC. BABELAN KOTA BEKASI DEKAT SDIT AT TAQWA PUSAT JIKA GOOGLE MAP, KETIK HOMEMADE IBOEN",
                    "no_telp_pelapor": "085717233378",
                    "keterangan_pelapor": "MOHON BATUAN LAYANAN PROGRAM GESER / PINDAH APP METER DIKARENAKAN TEMBOK SUDAH RAPUH. PELANGGAN SELAKU PEMILIK PERSIL. NO KTP PEMILIK PERSIL : 3175024803870006. PELANGGAN SUDAH MELUNASI PEMBAYARAN PENGGESERAN KWH METER PADA TANGGAL 31/01/2023 SEBESAR RP.  97,509. PELANGGAN PERNAH LAPOR DENGAN NO: K3223012900098, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5123020100908",
                    "waktu_lapor": "01/02/2023 13:58:13",
                    "waktu_response": "01/02/2023 14:00:34",
                    "waktu_recovery": "01/02/2023 17:11:10",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 11436,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU MUTIA",
                    "alamat_pelapor": "JLN LAPANGAN BOLA NO.5 RT 02 RW 7 KEL SRENGSENG KEC KEMBANGAN JAKARTA BARAT - ACUAN: DI DEPAN ALFAMART",
                    "no_telp_pelapor": "081285677592",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN DAN KONFIRMASI TERKAIT PELANGGAN MENGELUHKAN REKENING LISTRK MULAI BULAN SEPTEMBER 2022 SAMPAI REKENING BULAN JANUARI 2023 DIRASA PELANGGAN JUMLAH TAGIHANNYA MELONJAK (ID PEL: 543300436842) , ANGKA STAND REKENING JANUARI 2023 = 54.081 , ANGKA STAND APP PELANGGAN TGL 01/02/2023 = 54.321 , PERSIL DIHUNI, PEMAKAIAN ELEKTRONIK SUDAH DIKURANGI (HANYA MENYALAKAN LAMPU DAN KIPAS ANGIN SAJA , PETUGAS CATTER TIDAK MENGETAHUI SATANG ATAU TIDAK , LETAK APP MUDAH DIJANGKAU ,REKENING LISTRIK SUDAH DILUNASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K1423020100358",
                    "waktu_lapor": "01/02/2023 14:01:31",
                    "waktu_response": "01/02/2023 14:57:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3357,
                    "durasi_recovery_time": 33928817,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14443301354",
                    "nama_pelapor": "BP JONI ",
                    "alamat_pelapor": "JL RAYA KOBAK KM 27 RT-6 / RW-0 NO 0 KEL BELILIT KEC NAMANG KAB BANGKA TENGAH, BANGKA BELITUNG. ",
                    "no_telp_pelapor": "085764441117",
                    "keterangan_pelapor": "MUTASI_K (G9923020188442:tidak bisa isi pulsa) - TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL (NO TOKEN : 0508 6523 0133 0215 5597) DENGAN NO METER 14443301354 DAN SISA KWH 11.11 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOBA"
                },
                {
                    "no_laporan": "K3223020100255",
                    "waktu_lapor": "01/02/2023 14:02:48",
                    "waktu_response": "01/02/2023 14:26:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1446,
                    "durasi_recovery_time": 33930651,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SILASANTO ",
                    "alamat_pelapor": "JL BUFER PERUM PEMDA BLOK B RT 01 RW 2 KEL WAENA DISTRIK HERAM KOTA JAYAPURA . ",
                    "no_telp_pelapor": "82188190464",
                    "keterangan_pelapor": "MUTASI_K (G9923020188412:abe11) - MOHON BANTUAN LAYANAN , PELANGGAN MEMINTA PENGAMANAN JARINGAN/SR KRN SORE INI PELANGGAN BERMAKSUD MELAKUKAN PERAMPALAN POHON DI LOKASI TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5123020100919",
                    "waktu_lapor": "01/02/2023 14:03:35",
                    "waktu_response": "01/02/2023 14:23:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1188,
                    "durasi_recovery_time": 33930862,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAN",
                    "alamat_pelapor": "PR GRAND PERMATA BLOK F3 NO 12 KEL CIBALONGSARI KEC KLARI KAB KARAWANG / DARI PASAR KOSAMBI MASUK TERUS SAMPAI UJUNG, SEBELUM JEMBATAN, DI KIRI JALAN ",
                    "no_telp_pelapor": "082123901781",
                    "keterangan_pelapor": "MOHON LAYANAN PINDAH APP TERKAIT RENOVASI. NIK PEMILIK 3374060807930001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOSAMBI"
                },
                {
                    "no_laporan": "K5223020101046",
                    "waktu_lapor": "01/02/2023 14:04:38",
                    "waktu_response": "01/02/2023 14:05:55",
                    "waktu_recovery": "01/02/2023 14:34:16",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 1701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KIKI",
                    "alamat_pelapor": "JL.SWADAYA 2 RT 004/RW009 NO. 25 KELURAHAN MANGGARAI KECAMATAN TEBET, KOTA JAKARTA SELATAN, PROVINSI DKI JAKARTA, GG GURAMI DEKAT MASJID NURUL HUDA",
                    "no_telp_pelapor": "081311296885",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM SISA 265,9 KWH, NO TOKEN 0146 6768 5689 6549 5217 DAN 0719 9675 3549 9632 4496\\n\\n",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5123020100924",
                    "waktu_lapor": "01/02/2023 14:06:26",
                    "waktu_response": "01/02/2023 14:28:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1312,
                    "durasi_recovery_time": 33930567,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AKHMAD",
                    "alamat_pelapor": "DS BATUAN SUMENEP    RT 4 RW  2 JL  RAYA LENTENG NO - KEC  BATUAN KAB SUMENEP . DEKAT SKB ",
                    "no_telp_pelapor": "082335639667",
                    "keterangan_pelapor": "MUTASI_K (G9923020188558:mohon bantuan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA  55  KWH\\nTIDAK ADA PEMBAHARUAN KWH METER \\nNO TOKEN  02452917183921713753\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5123020100929",
                    "waktu_lapor": "01/02/2023 14:07:51",
                    "waktu_response": "01/02/2023 14:11:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 33931579,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE",
                    "alamat_pelapor": "JL RAYA SERPONG PR WHITE DIAMOND 3 RESIDENCE NO 30   RT2 RW14 KEL JELUPANG KEC SERPONG UTARA TANGSEL :: DEPAN RUMAH PAK RT ",
                    "no_telp_pelapor": "081367788899",
                    "keterangan_pelapor": "MUTASI_K (G9923020188406:tlg cek) - MHON BANTUAN PEMERIKSAAN DIMANA JIKA PELANGGAN MENYALAKAN ALAT LISTRIK MAKA KONDISI LISTRIK PADAM DAN DISPLAY APP TERTERA DAYA LEBIH. PADAHAL MCB APP ON, SEKERING ON \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101054",
                    "waktu_lapor": "01/02/2023 14:08:11",
                    "waktu_response": "01/02/2023 14:27:49",
                    "waktu_recovery": "01/02/2023 14:42:15",
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nzsputra_11",
                    "alamat_pelapor": "JALAN BAHKILONG RT/RW 08/04,SUKASARI ,SERANG BARU ,KAB BEKASI(TOKO HANNA FRIEDCHICKEN)",
                    "no_telp_pelapor": "082111587372",
                    "keterangan_pelapor": "BLOCKING TOKEN PTL MENYALA SISA KWH 30",
                    "media": "Instagram",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100222",
                    "waktu_lapor": "01/02/2023 14:11:33",
                    "waktu_response": "01/02/2023 14:12:43",
                    "waktu_recovery": "01/02/2023 14:38:59",
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 1576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LISMA DEWI",
                    "alamat_pelapor": "JL SM RAJA NO 317 RT 0 RW 0 KEL AEK MANIS KEC SIBOLGA SELATAN  KOTA SIBOLGA ACUAN DEPAN TOKO MATAHARI KOMPUTER, DAN INDAH KARGO LOGISTIK",
                    "no_telp_pelapor": "081375306868",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES GESER/PINDAH SR DIKARENAKAN TERKENA AIR KARNEA TERLALU DEKAT PAGAR RUMAH . PEANGGAN KHAWATIR TERJADI KORSLETING",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5123020100941",
                    "waktu_lapor": "01/02/2023 14:13:35",
                    "waktu_response": "01/02/2023 14:14:25",
                    "waktu_recovery": "01/02/2023 14:29:20",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "85292",
                    "nama_pelapor": "IBU JULI ",
                    "alamat_pelapor": "PR GRIYA LOKA BSD JL WORTEL IV BLOK E3 NO 10 RT2 RW9 KEL RAWA BUNTU KEC SERPONG KOTA TANGSEL / BELAKANG RUKO PERSAILED ",
                    "no_telp_pelapor": "0811805862",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP VIA CC PLN 123 TGL 16/06/2022, SUDAH ADA PEMBAYARAN NO REGISTER 5662032005149 LUNAS TGL 16/06/2022 SEBESAR RP 502.207 BUKTI PEMBAYARAN TERLAMPIR, TERKAIT K5422061601376  SUDAH DIKONFIRMASI OLEH PETUGAS NAMUN TIDAK ADA WAKTU YANG TEPAT UNTUK BERTEMU PELANGGAN DILOKASI KARENA LOKASI KOSONG, NAMUN HINGGA SAAT INI BELUM REALISASI , DILOKASI SAAT INI SUDAH ADA TUKANG UNTUK RENOVASI , ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K1223020100227",
                    "waktu_lapor": "01/02/2023 14:15:53",
                    "waktu_response": "01/02/2023 14:55:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2394,
                    "durasi_recovery_time": 33928918,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "JL SIDODADI PR BRITEN HOUSE BLOK C NO 1 KEL PERHENTIAN MARPOYAN KEC MARPOYAN DAMAI KOTA PEKANBARU ",
                    "no_telp_pelapor": "08127694867",
                    "keterangan_pelapor": "MUTASI_K (G9923020188445:kwh meter berbunyi) - MOHON PERIKSA APP. APP MENGELUARKAN BUNYI TIDAK WAJAR SEJAK 1/2/23. PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K1223020100228",
                    "waktu_lapor": "01/02/2023 14:16:08",
                    "waktu_response": "01/02/2023 14:35:10",
                    "waktu_recovery": "01/02/2023 14:37:14",
                    "durasi_response_time": 1142,
                    "durasi_recovery_time": 124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELI ",
                    "alamat_pelapor": "JL MERDEKA NO 53   RT-12 RW - KEL BINTAN KEC DUMAI KOTA KOTA DUMAI ",
                    "no_telp_pelapor": "081371671166",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN ID PEL 182501168168 TELAH MELAKUKAN PEMBELIAN TOKEN KONTER SEBESAR RP 50.000.- NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 1142  KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5123020100959",
                    "waktu_lapor": "01/02/2023 14:23:38",
                    "waktu_response": "01/02/2023 14:24:24",
                    "waktu_recovery": "01/02/2023 14:29:28",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMZAH ",
                    "alamat_pelapor": "PR BSD BLOK L4 NO.11 SEK 14.4 KEL LENGKONG KEC SERPONG SELATAN KOTA TANGSEL :: RUMAH POJOK PAGAR HITAM ",
                    "no_telp_pelapor": "081213588585",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN, UPDATE VKRN 43, SISA 17.15 KWH :: 05768340390834040750  39599836182722108506 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100962",
                    "waktu_lapor": "01/02/2023 14:24:46",
                    "waktu_response": "01/02/2023 15:13:32",
                    "waktu_recovery": "01/02/2023 16:51:13",
                    "durasi_response_time": 2926,
                    "durasi_recovery_time": 5861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JARWAN",
                    "alamat_pelapor": "DN BROTO RT-4 RW-02 DS BROTO KEC SLAHUNG KAB PONOROGO / APP METER DITENGAH SAWAH, DEKAT DK TLAMPIS BROTO. DARI BALAI DESA KE BARAT -+200M, LALU KE SELATAN -+500M",
                    "no_telp_pelapor": "082332617628",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (APP METER KETERANGAN GAGAL , NM TOKEN 4227-4302-0395-8379-9976 DAN 0467-8186-2250-2090-1658).  KONDISI PTL MENYALA. SISA PULSA (PELANGGAN TIDAK MENGETAHUI). APP METER BELUM ADA PEMBARUAN \\nK5123013100439 / LAPOAN SEBELUMNYA K5123013100439",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K1223020100236",
                    "waktu_lapor": "01/02/2023 14:24:47",
                    "waktu_response": "01/02/2023 14:31:44",
                    "waktu_recovery": "01/02/2023 14:35:09",
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 205,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD AFANDI",
                    "alamat_pelapor": "JL MERDEKA DOLOK SANGGUL NO - RT - RW - KEC DOLOK SANGGUL DS DOLOK SANGGUL  KAB HUMBANG HASUNDUTAN ACUAN BALIHO GUDANG GARAM ",
                    "no_telp_pelapor": "085270695212",
                    "keterangan_pelapor": "INPUT TOKEN TERTERA GAGAL SETELAH UPDATE VKRN 43,  SISA 198.81 KWH. NO TOKEN 0613 1349 6452 7974 1151",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DOLOK SANGGUL"
                },
                {
                    "no_laporan": "K5123020100964",
                    "waktu_lapor": "01/02/2023 14:26:10",
                    "waktu_response": "01/02/2023 15:38:08",
                    "waktu_recovery": "01/02/2023 19:13:11",
                    "durasi_response_time": 4318,
                    "durasi_recovery_time": 12903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001309473",
                    "nama_pelapor": "IBU ANIF",
                    "alamat_pelapor": "JL -  DS SUKOWIDI RT 4 RW 1 NO - KEC KARTOHARJO KAB MAGETAN // ACUAN DEKAT TEROWONGAN JALAN TOL SUKOWIDI ",
                    "no_telp_pelapor": "085646483991",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN RENOVASI DI NO IDPEL 515050368261 AN F ROHMAN NO KTP : 3520150108700001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAOSPATI"
                },
                {
                    "no_laporan": "K3223020100264",
                    "waktu_lapor": "01/02/2023 14:29:13",
                    "waktu_response": "01/02/2023 14:32:36",
                    "waktu_recovery": "01/02/2023 15:39:29",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 4013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINI ",
                    "alamat_pelapor": "JL.PADANG SELATAN  PR.CENDANA MATA AIR  THP.II  BLOK D NO.24  KEL.MT AIR KEC.PADANG SELATAN  KOTA PADANG ",
                    "no_telp_pelapor": "087872416118",
                    "keterangan_pelapor": "TGL 31/01/2023 APP DI BUNGGKAR  DAN DI TGL YANG SAMAM TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI.PTL MINTA SEGERA DISAMBUNG, ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5123020100971",
                    "waktu_lapor": "01/02/2023 14:31:11",
                    "waktu_response": "01/02/2023 14:32:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33930313,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL",
                    "alamat_pelapor": "JL SARONGAN DN SILIRBARU RT-2 RW-1  DS SILIRBARU KEC PESANGGARAN KAB BANYUWANGI // KE ARAH SARONGAN",
                    "no_telp_pelapor": "082336197990",
                    "keterangan_pelapor": "MUTASI_K (G9923020188416:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA. SISA PULSA 86 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JAJAG"
                },
                {
                    "no_laporan": "K3223020100266",
                    "waktu_lapor": "01/02/2023 14:31:31",
                    "waktu_response": "01/02/2023 14:32:33",
                    "waktu_recovery": "01/02/2023 15:21:51",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 2958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP SUPRIADI",
                    "alamat_pelapor": "JL - NO - KP KRTOS RT 1 RW 4, DESS SINDANG SARI, PASAR KEMIS, KAB TANGERANG SETEMPAT TOWER ",
                    "no_telp_pelapor": "087885442789",
                    "keterangan_pelapor": "PELANGGAN INGIN MENGAJUKAN PERPANJANGAN PS TERKAIT NO REG ; 5666029003184 , KEPERLUAN TOWER SELAMA 3 HARI DAYA 7700 VA MULAI TGL 2/2/2023 PKL 8 PAGI SD TGL 4/2/23 PELANGGAN INGIN DILAYANI DGN 12 JAM NYALA , PEMOHON AN BP ASEP SUPRIADI NIK ; 3671131011660007  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020101112",
                    "waktu_lapor": "01/02/2023 14:34:55",
                    "waktu_response": "01/02/2023 14:49:11",
                    "waktu_recovery": "01/02/2023 15:12:18",
                    "durasi_response_time": 856,
                    "durasi_recovery_time": 1387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARYO",
                    "alamat_pelapor": "DN KEMUKUS KEL KALIWIRO  RT-2 / RW-2 KEC KALIWIRO KAB WONOSOBO// PERTIGGAN TUGU DOPLAK KALIWIRO ",
                    "no_telp_pelapor": "081275443810",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN. PTL NORMAL SISA 18 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBUMEN"
                },
                {
                    "no_laporan": "K5223020101115",
                    "waktu_lapor": "01/02/2023 14:37:04",
                    "waktu_response": "01/02/2023 14:42:08",
                    "waktu_recovery": "01/02/2023 19:21:59",
                    "durasi_response_time": 304,
                    "durasi_recovery_time": 16791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "8293800",
                    "nama_pelapor": "BP DEKI",
                    "alamat_pelapor": "JL. - NO.- KEL.TIRTONIRMOLO KEC KASIHAN, KAB BANTUL DIY RT.6 RW.-  / DEKAT PABRIK GULA MADUKISMO ",
                    "no_telp_pelapor": "081215719978",
                    "keterangan_pelapor": "TANGGAL 30/01/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK JANUARI TELAH DILUNASI VIA UNIT, MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5223020101116",
                    "waktu_lapor": "01/02/2023 14:37:56",
                    "waktu_response": "01/02/2023 15:00:02",
                    "waktu_recovery": "01/02/2023 15:47:32",
                    "durasi_response_time": 1326,
                    "durasi_recovery_time": 2850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmed Alif_",
                    "alamat_pelapor": "PANGEBATAN RT 4 RW 2, JLN LOGAWA , KONTRAKAN ISI 3 PETAK",
                    "no_telp_pelapor": "089665923805",
                    "keterangan_pelapor": "TERKAIT K5423012706841, MOHON TINDAK LANJUT DAN PENYELESAIANNYA. PERGANTIAN APP PRABAYAR KARENA PEREMAJAAN. SESUAI INFO PELANGGAN  MASIH TERDAPAT SISA KWH 40 an KWH PADA (ID METER LAMA 45102432973). YBS MENGINGINKAN AGAR TOKEN TSB DAPAT DIKONVERSI KE APP BARU (ID METER : 32209752479).",
                    "media": "Facebook",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5123020100988",
                    "waktu_lapor": "01/02/2023 14:38:45",
                    "waktu_response": "01/02/2023 14:57:57",
                    "waktu_recovery": "01/02/2023 15:17:27",
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 1170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RANTI",
                    "alamat_pelapor": "JL RAYA TENGAH NO 9  CLUSTER CHELSEA MODERN HOME   RT-8 / RW-12 KEL KP TENGAH KEC KRAMAT JATI JAKTIM /DEKAT MASJID DAN UNIVESITAS 13520",
                    "no_telp_pelapor": "081328225515",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN RENOVASI NIK 3201034806900004 A/N MARTHA FIRANTI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K3223020100271",
                    "waktu_lapor": "01/02/2023 14:38:59",
                    "waktu_response": "01/02/2023 14:55:20",
                    "waktu_recovery": "01/02/2023 15:10:13",
                    "durasi_response_time": 981,
                    "durasi_recovery_time": 893,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA ",
                    "alamat_pelapor": "JL LINTAS BAHAUR KALAWA NO 0 RT 6 RW 0 KEL KALAWA KEC KAHAYAN HILIR KAB PULANG PISAU KALIMANTAN TENGAH . DEPAN GARDU INDUK ",
                    "no_telp_pelapor": "6285753488341",
                    "keterangan_pelapor": "JL LINTAS BAHAUR KALAWA NO 0 RT 6 RW 0 KEL KALAWA KEC KAHAYAN HILIR KAB PULANG PISAU KALIMANTAN TENGAH . DEPAN GARDU INDUK ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PULANG PISAU"
                },
                {
                    "no_laporan": "K5123020100989",
                    "waktu_lapor": "01/02/2023 14:39:22",
                    "waktu_response": "01/02/2023 14:47:01",
                    "waktu_recovery": "01/02/2023 14:52:56",
                    "durasi_response_time": 459,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RASYID ",
                    "alamat_pelapor": "DS KLABANG  NO.0  RT-8  RW-4 KEC KLABANG KAB BONDOWOSO ( JL. RAYA BONDOWOSO  )   ( LOKASI SULIT DILALUI BILA HUJAN ) ",
                    "no_telp_pelapor": "082310633104",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 32106066312 KESULITAN PEMBELIAN TOKEN 100.000,-  DI ( M KIOS / ALFAMART  ) DENGAN KETERANGAN  ( MELEBIHI BATAS APP ) DAN KETERANGAN ''  TIDAK ADA KENDALA PEMBELIAN  ” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 10 KWH . TERIMAKASIH   ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BONDOWOSO"
                },
                {
                    "no_laporan": "K1223020100245",
                    "waktu_lapor": "01/02/2023 14:40:20",
                    "waktu_response": "01/02/2023 14:56:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 956,
                    "durasi_recovery_time": 33928889,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDISON ",
                    "alamat_pelapor": "JL M.IDRIS NO.8-C RT.- RW - KEL SEI PUTIH KEC MEDAN PETISAH KOTA MEDAN PROVINSI SUMATERA UTARA // DIDEKAT HOTEL OYO DAN KANTOR LURAH ",
                    "no_telp_pelapor": "085362629988",
                    "keterangan_pelapor": "MUTASI_K (G9923020188434:Gangguan) - TGL. 24/01/2023 PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN (NAMA PETUGAS TIDAK TAHU) DENGAN NO LG G1223012400713 TANPA DISERTAI PENYEGELAN KEMBALI APP. MOHON AGAR SEGERA DAPAT DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. DAN SELURUH DI APP BELUM DI SEGEL. PELANGGAN PERNAH LAPOR DENGAN NO K1223012500472, K1223013100306, STATUS SELESAI. PELANGGN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K1223020100248",
                    "waktu_lapor": "01/02/2023 14:42:25",
                    "waktu_response": "01/02/2023 15:09:51",
                    "waktu_recovery": "01/02/2023 15:30:06",
                    "durasi_response_time": 1646,
                    "durasi_recovery_time": 1215,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAJA",
                    "alamat_pelapor": "JL MEKATANI BLOK 2 NO.10 RT- / RW- DN II DESA MARENDAL I KEC PATUMBAK KAB DELI SERDANG SUMUT",
                    "no_telp_pelapor": "082364262127",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 2023 = 69350 APP TGL 1/2/2023 = 69155 RUMAH DIHUNI, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K1423020100383",
                    "waktu_lapor": "01/02/2023 14:43:30",
                    "waktu_response": "01/02/2023 15:52:11",
                    "waktu_recovery": "01/02/2023 15:53:38",
                    "durasi_response_time": 4121,
                    "durasi_recovery_time": 87,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA",
                    "alamat_pelapor": "PR NOVEL INDAH II, JL KOMPLEK PERMATA BERLIAN BLOK C NO 3 KEL SEI SAPIH KEC KURANJI KOTA PADANG",
                    "no_telp_pelapor": "08116650146",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 4 BULAN YANG LALU DENGAN NO METER 22121456325 SISA 37 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5123020100995",
                    "waktu_lapor": "01/02/2023 14:46:43",
                    "waktu_response": "01/02/2023 14:48:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 33929359,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REGI",
                    "alamat_pelapor": "JL DIPONEGORO NO.19 D RT-1 RW-1 KEL NIMBAAN KEC PANJI KAB SITUBONDO / DEKAT BANK BTN",
                    "no_telp_pelapor": "085257022187",
                    "keterangan_pelapor": "MUTASI_K (G9923020188426:cek) - TIDAK DAPAT ENTRY TOKEN TANPA KET, SISA PULSA 88.9 KWH, 60102854181025591428, SISA KWH SEBELUMNYA TIDAK BERTAMBAH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5123020100998",
                    "waktu_lapor": "01/02/2023 14:47:04",
                    "waktu_response": "01/02/2023 15:39:50",
                    "waktu_recovery": "01/02/2023 16:50:21",
                    "durasi_response_time": 3166,
                    "durasi_recovery_time": 4231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANGKUT PRANGIN -ANGIN ",
                    "alamat_pelapor": "JL PETRANG GG.SEMPAKATA NO 28A RT/RW- KEL KAMPUNG DALAM KEC KABANJAHE KOTA KABANJAHE , DEKAT RUMAH WAKIL BUPATI ",
                    "no_telp_pelapor": "082297550040",
                    "keterangan_pelapor": "TANGGAL  PELANGGAN  TDK MENGETAHUI  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023  PEMBAYARAN TAGIHAN  DIBULAN  FEBRUARI  2023   TELAH DILUNASI VIA INDOMART  . NAMUN PELANGGAN MENGALAMI KESULITAN  PEMBAYARAN  UNTUK TAGIHAN   DIBULAN  JANUARI  2023   PTL MINTA DISAMBUNG KEMBALI/UPDATE ALAMAT.CC.51.FITRIDY ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5123020101003",
                    "waktu_lapor": "01/02/2023 14:50:19",
                    "waktu_response": "01/02/2023 15:23:17",
                    "waktu_recovery": "01/02/2023 15:49:15",
                    "durasi_response_time": 1978,
                    "durasi_recovery_time": 1558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14024307077",
                    "nama_pelapor": "BP DANAR",
                    "alamat_pelapor": "JL RAYA PENGASINAN PR THE MINIMALIS NO 32 RT- RW- KEL JATIMULYA KEC TAMBUN SELATAN KAB BEKASI\\nDEKAT HOLAND BAKERY",
                    "no_telp_pelapor": "081392605228",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH.728.93 / NO TOKEN : 19799254033599043822/ TIDAK MENGETAHUI ADA PEMBAHARUAN APP",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5123020101005",
                    "waktu_lapor": "01/02/2023 14:50:20",
                    "waktu_response": "01/02/2023 15:17:39",
                    "waktu_recovery": "01/02/2023 16:21:01",
                    "durasi_response_time": 1639,
                    "durasi_recovery_time": 3802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1684165",
                    "nama_pelapor": "BP IBRAHIM ",
                    "alamat_pelapor": "JL SUNAN GIRI NO 52 RT 2 RW 3 KEL KEBOMAS KEC KEBOMAS KAB GRESIK // DEPAN KANTOR KECAMATAN ",
                    "no_telp_pelapor": "081216603450",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANURI TELAH DILUNASI PLN RAYON TERKAIT PTL MINTA SEGERA DISAMBUNG. (PELANGGAN SUDAH KE RAYON UNTUK MELUNASI PEMBAYARAN BULAN JANUARI 2023) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K1223020100259",
                    "waktu_lapor": "01/02/2023 14:52:57",
                    "waktu_response": "01/02/2023 15:25:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1959,
                    "durasi_recovery_time": 33927129,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHLISIN ",
                    "alamat_pelapor": "JL. SETRO BARU GG SETRO BARU UTARA 1 NO 60 RT-5 / RW-3 KEL TUGU SETRO KEC TAMBAK SARI KOTA SURABAYA. DIDEKAT POM BENSIN KEDUNG COEK",
                    "no_telp_pelapor": "081703255423",
                    "keterangan_pelapor": "MUTASI_K (G9923020188472:keypad rusak) - PELANGGAN PERNAH LAPOR DENGAN NO LAPOR K5323013100397 STATUS SELESAI PELANGGAN TIDAK KONFIRMASI SD 1X6 JAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5123020101014",
                    "waktu_lapor": "01/02/2023 14:53:25",
                    "waktu_response": "01/02/2023 15:01:28",
                    "waktu_recovery": "01/02/2023 15:33:17",
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 1909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10025742",
                    "nama_pelapor": "IBU YOHANA RIWUNG",
                    "alamat_pelapor": "JL KERTAJAYA INDAH TIMUR 16A NO.17 RT 0 RW 0  KEL.KLAMPIS KEC.-  KOD  SURABAYA / LOKASI  KOMPLEK  PERTOKOAN MEGA  GALAXI   ",
                    "no_telp_pelapor": "082116789188",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 30/01/2023 TAGIHAN BULAN JANUARI 2023 TELAH DILUNASI VIA M-BCA PTL MINTA DISAMBUNG KEMBALI (LOKASI RUKO KOSONG) \\nPELANGGAN PERNAH LAPOR DENGAN NO LAPOR  K5123013000926   STATUS SELESAI  BELUM ADA TINDAK LANJUT, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020101021",
                    "waktu_lapor": "01/02/2023 14:55:20",
                    "waktu_response": "01/02/2023 15:11:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 970,
                    "durasi_recovery_time": 33927975,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TAUFIQ ROHMAN",
                    "alamat_pelapor": "JL.- PR BTN KOLOR BLOK I NO. 14C   RT-1 RW-6 KEL KOLOR KEC KOTA KAB SUMENEP / DEPAN SANGGAR TARI TARISNA ",
                    "no_telp_pelapor": "082337660455",
                    "keterangan_pelapor": "MUTASI_K (G9923020188456:tombol macet) - ANGKA KEYPAD ( 7 ) PADA APP PRABAYAR TIDAK BERFUNGSI SEJAK TANGGAL 01/02/2023 NO METER 32112280584 ( PTL NYALA ) SISA 1731 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5123020101028",
                    "waktu_lapor": "01/02/2023 14:58:13",
                    "waktu_response": "01/02/2023 15:36:04",
                    "waktu_recovery": "01/02/2023 16:06:25",
                    "durasi_response_time": 2271,
                    "durasi_recovery_time": 1821,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32002906470",
                    "nama_pelapor": "BP TASMIDI",
                    "alamat_pelapor": "PERUM BLURU PERMAI BLOK K NO 3 KEL BLURU KIDUL KEC SIDOARJO KAB SIDOARJO ",
                    "no_telp_pelapor": "08123144693",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA ,SISA KWH 15 DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS , NO TOKEN 52920363170551435744 , 40815961361416449019",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020101032",
                    "waktu_lapor": "01/02/2023 15:01:20",
                    "waktu_response": "01/02/2023 15:40:21",
                    "waktu_recovery": "01/02/2023 16:50:26",
                    "durasi_response_time": 2341,
                    "durasi_recovery_time": 4205,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANGKUT ",
                    "alamat_pelapor": "JL PETRANG GG.SEMPAKATA NO 28A RT/RW- KEL KAMPUNG DALAM KEC KABANJAHE KOTA KABANJAHE , DEKAT RUMAH WAKIL BUPATI ",
                    "no_telp_pelapor": "082297550040",
                    "keterangan_pelapor": "IDPEL 122190086349  TAGIHAN BULAN JAN 2023 PELANGGAN BELUM MERASA PEMBAYARAN , PELANGGAN KONFIRMASI UNTUK PEMBAYARAN TAGIHAN TERSEBUT (INDIKASI DANA TALANGAN) YANG RESMI MELALUI/VIA APA , MOHON BANTUAN KONFIRMASI KE PELANGGAN. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5223020101172",
                    "waktu_lapor": "01/02/2023 15:05:28",
                    "waktu_response": "01/02/2023 15:08:13",
                    "waktu_recovery": "01/02/2023 15:32:38",
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 1465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2675180",
                    "nama_pelapor": "BP BAYU ",
                    "alamat_pelapor": "GG GARUDA JL.BATAS DUKUH SARI 42 - RT-0 / RW-0",
                    "no_telp_pelapor": "6285739436868",
                    "keterangan_pelapor": "PELANGGAN MEMOHON UNTUK MELAKUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAMUN DI WILAYAH PELANGGAN TIDAK TERSEDIA PASCABAYAR. PELANGGAN MEMOHON UNTUK TETAP MELAKUKAN MIGRASI MENUJU PASCABAYAR. MOHON PELANGGAN DI KONFIRMNASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5123020101043",
                    "waktu_lapor": "01/02/2023 15:06:40",
                    "waktu_response": "01/02/2023 15:12:43",
                    "waktu_recovery": "01/02/2023 15:34:44",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 1321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKI ",
                    "alamat_pelapor": "PR MIRAH DELIMA REGENCY BLOK C  NO 18 RT 42 RW 09 JL  MIRAH DELIMA REGENCY KEL  GADUNG  KEC DRIYOREJO  PERUMNAS KOTA BARU  DRIYOREJO  KAB GRESIK  /  DEPAN BALAI   RW  ",
                    "no_telp_pelapor": "082140025542",
                    "keterangan_pelapor": "PELANGGAN  SEBELUMNYA   SDH   ADA  PEMBELIAN PULSA   NAMUN  NO TOKEN  BLM SEMPAT  DIENTRYKAN ( RP  50.000 4463 3460 3015 8251 5154 DAN  ( RP 20.000=0533 3011 2921 4941 5302  ) KRN APP EROR  DAN SAAT INI  SDH ADA PERGANTIAN APP YANG  BARU  DENGAN  NOMETER YANG LAMA  ( 14007451884 ) DAN  NOMETER YANG  BARU  50001857353",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5123020101049",
                    "waktu_lapor": "01/02/2023 15:09:06",
                    "waktu_response": "01/02/2023 15:15:43",
                    "waktu_recovery": "01/02/2023 15:34:15",
                    "durasi_response_time": 397,
                    "durasi_recovery_time": 1112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000398853",
                    "nama_pelapor": "IBU DESIA  ",
                    "alamat_pelapor": "PR   GRIYA SENTOSO  KOMPLEKS HEKSA CIPTA BLOK    A11   NO   10  KEL  WANCI MEKAR  RT  3  RW  9 JL   -  KEC  KOTA BARU KAB. KARAWANG  / BELAKANG  KANTOR KEC    KOTA BARU ",
                    "no_telp_pelapor": "082125375798",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN PELANGGAN MENGELUHKAN TAGIHAN LISTRIK BULAN  FEBRUARI  2023  MELONJAK  , STAND METER TGL  01/02/2023 =   5.479 PETUGAS CATER( JARANG   DATANG  ) KWH METER  MUDAH  DIJANGKAU , LOKASI DI ( HUNI  ) DAN PEMAKAIAN NYA  NORMAL. TERIMA KASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5123020101055",
                    "waktu_lapor": "01/02/2023 15:13:21",
                    "waktu_response": "01/02/2023 15:18:07",
                    "waktu_recovery": "01/02/2023 16:01:23",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 2596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "JL RAYA JEMURSARI NO 140 RT 001 RW 007 KEL JEMUR WONOSARI KEC WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085334200241",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100196, PELANGGAN MINTA INFO PENYEBAB  BANYAK RUMAH PADAM  TGL 01/02/2023 PUKUL  07.40-07.56  /INFO PELANGGAN ADA TRAFO DEKAT BCA JEMURSARI MUNGKIN DARI SANA DIPERBAIKI ATAU SEPERTI APA PELANGGAN MINTA KEPASTIAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020101188",
                    "waktu_lapor": "01/02/2023 15:15:04",
                    "waktu_response": "01/02/2023 15:23:38",
                    "waktu_recovery": "01/02/2023 15:25:04",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14070585063",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL PROF DR SUPOMO NO 55 RT - RW -  KEL MANGKUBUMEN KEC BANJARSARI KOTA SURAKARTA LOKASI RESTO PETUL SOLO",
                    "no_telp_pelapor": "0271737379",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223011901356, BELUM ADA PERBAIKAN PETUGAS.  TGL 13/01/2023 PELAPORAN PELANGGAN MELALUI (CC 123.) DENGAN NOMOR LAPOR G5223011300900 PERIHAL 1 RUMAH PADAM MENYALA 5-6 KALI PERHARI. MCB ON  SEKRING ONSUDAH DI CEK PETUGAS BTL TIDAK ADA KENDALA . PERBAIKAN DILAKUKAN OLEH PETUGAS PLN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR (PTL/APP/MCB) DAPAT DIPASANG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K1223020100270",
                    "waktu_lapor": "01/02/2023 15:16:24",
                    "waktu_response": "01/02/2023 16:24:30",
                    "waktu_recovery": "01/02/2023 17:41:51",
                    "durasi_response_time": 4086,
                    "durasi_recovery_time": 4641,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIS",
                    "alamat_pelapor": "JL SETIA TJ.GUSTA NO 24 F KEL TANJUNG KUSTA KEC MEDAN HELVETIA KOTA MEDAN ACUAN DEKAT MESJID AL HASANAH",
                    "no_telp_pelapor": "0618448791",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASANNYA PELANGGAN DENGAN ID PEL 120110208450 DAN 128030055498 SUDAH MELENGKAPI SYARAT UNTUK UBAH TARIF KE BISNIS DAN SUDAH MENGAJUKAN LANGSUNG KE ULP HELVETIA PADA TANGGAL 19 DAN 26 DESEMBER DAN PERTUGAS YANG MENERIMA  BERKAS BERNAMA DWITA SIREGAR NAMUN SAMPAI SEKARANG BELUM TEREALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K1223020100272",
                    "waktu_lapor": "01/02/2023 15:16:45",
                    "waktu_response": "01/02/2023 16:24:17",
                    "waktu_recovery": "01/02/2023 17:41:44",
                    "durasi_response_time": 4052,
                    "durasi_recovery_time": 4647,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIS",
                    "alamat_pelapor": "JL KARYA CILINCING NO.31 KEL KARANG BEROMBAK KEC MEDAN BARAT KOTA MEDAN ACUAN DEKAT MESJID ALFAJAR ",
                    "no_telp_pelapor": "0618448791",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASANNYA PELANGGAN DENGAN ID PEL 120110408420 DAN 120110020132 SUDAH MELENGKAPI SYARAT UNTUK UBAH TARIF BISNIS DAN SUDAH MENGAJUKAN LANGSUNG KE ULP HELVETIA PADA TANGGAL 19 DAN 26 DESEMBER DAN PERTUGAS YANG MENERIMA  BERKAS BERNAMA DWITA SIREGAR NAMUN SAMPAI SEKARANG BELUM TEREALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5223020101193",
                    "waktu_lapor": "01/02/2023 15:17:02",
                    "waktu_response": "01/02/2023 15:47:39",
                    "waktu_recovery": "01/02/2023 17:07:56",
                    "durasi_response_time": 1837,
                    "durasi_recovery_time": 4817,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000097320812",
                    "nama_pelapor": "LOUDRY CHRYSTIANDI/loudry_ch ",
                    "alamat_pelapor": "PERUMAHAN BUKIT WARINGIN BLOK H8 NO 19 BOJONGGEDE BOGOR RT 05 RW 14, ATAU DI MAPS BISA KETIK FRINKA SALON",
                    "no_telp_pelapor": "081957370100",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK FEBRUARI BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 5432. REK BELUM DILUNASI. (KONDISI RUMAH HUNI, BERPAGAR DAN SESUAI INFORMASI PELANGGAN TIDAK DIKUNCI,  LETAK KWH MUDAH DIJANGKAU). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT.\\n",
                    "media": "Instagram",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5223020101199",
                    "waktu_lapor": "01/02/2023 15:18:35",
                    "waktu_response": "01/02/2023 15:25:21",
                    "waktu_recovery": "01/02/2023 15:39:29",
                    "durasi_response_time": 406,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE MACHRONI",
                    "alamat_pelapor": "JL KEDAUNG BARU RT.03/05, KEDAUNG BARU, NEGLASARI, KOTA TANGERANG, BANTEN",
                    "no_telp_pelapor": "085326880883",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB MELALUI PLN MOBILE TARIF/DAYA (B2/10600VA) NO REGISTER 5666011285990 BP LUNAS PADA TANGGAL (25/01/2023)  PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5123020101064",
                    "waktu_lapor": "01/02/2023 15:18:42",
                    "waktu_response": "01/02/2023 15:33:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 916,
                    "durasi_recovery_time": 33926627,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "1226266",
                    "nama_pelapor": "BP    HELMI  ",
                    "alamat_pelapor": "JL DIENG WISTROP BLOK DN NO 13 RT 2 RW 8 KEL KEPUH KIRIMAN KEC  WARU KAB SIDOARJO  /  DEKAT  MASJID  AL IKHSAN  ",
                    "no_telp_pelapor": "0318666729",
                    "keterangan_pelapor": "MUTASI_K (G9923020188481:cek) - -PELANGGAN  TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43 , TIDAK ADA PETUGAS YANG DATANG   UNTUK MELAKUKAN PEMBAHARUAN  KWH METER  , SISA   PULSA   110  KWH , PTL MENYALA  \\n\\nNO TOKEN  22887947960846358152",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5223020101202",
                    "waktu_lapor": "01/02/2023 15:19:07",
                    "waktu_response": "01/02/2023 15:21:49",
                    "waktu_recovery": "01/02/2023 15:27:34",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10039484",
                    "nama_pelapor": "BP WIN SAMSON",
                    "alamat_pelapor": "JALAN GUNUNG KRAKATAU GG 1 NO.7",
                    "no_telp_pelapor": "087803561461",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK SUMUT PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Email",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5123020101067",
                    "waktu_lapor": "01/02/2023 15:20:16",
                    "waktu_response": "01/02/2023 15:22:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 33927310,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAPARUDDIN",
                    "alamat_pelapor": "KP BUNGUNG PANDANG / KP MELANGUR JL - NO 0 RT-0 / RW-0 KEL BANGKAL KEC BANGKAL KOTA JAKAPONTO ACUAN LOKASI SEKOLAH / MASJID",
                    "no_telp_pelapor": "0882021854798",
                    "keterangan_pelapor": "MUTASI_K (G9923020188466:PETUGAS) - PELANGGAN DENGAN NO.METER 14257802992, TIDAK BISA ENTRY TOKEN, PADA APP MUNCUL KETERANGAN GAGAL. UPDATE VKRN 43. SISA KWH 372 KWH (PTL MENYALA). PELANGGAN TIDAK MENGETAHUI ADANYA PEMBARUAN DI APP",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K5123020101070",
                    "waktu_lapor": "01/02/2023 15:20:54",
                    "waktu_response": "01/02/2023 15:48:46",
                    "waktu_recovery": "01/02/2023 16:24:38",
                    "durasi_response_time": 1672,
                    "durasi_recovery_time": 2152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "TANGGAL 27/01/2023  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA MOBUIL BANKING BCA PTL MINTA DISAMBUNG KEMBALI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K2323020100183",
                    "waktu_lapor": "01/02/2023 15:22:28",
                    "waktu_response": "01/02/2023 15:53:01",
                    "waktu_recovery": "01/02/2023 16:16:10",
                    "durasi_response_time": 1833,
                    "durasi_recovery_time": 1389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32107796396",
                    "nama_pelapor": "BPK BUDI",
                    "alamat_pelapor": "JL TARAP RT.01/- NO 130 D KEL SEI BEDUNGUN KEC TANJUNG REDEB KAB BERAU LOKASI  SEBELAH MASJID AL MUHAIMIN",
                    "no_telp_pelapor": "81255988659",
                    "keterangan_pelapor": "MOHON BANTUAN DAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43,DISPLAY KWH TERTERA GAGAL, NO  TOKEN 26603114870634793282 DAN 43515430758550896475 ,SISA KWH 16,99 , NO METER 32107796396 , PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5123020101074",
                    "waktu_lapor": "01/02/2023 15:22:45",
                    "waktu_response": "01/02/2023 15:48:58",
                    "waktu_recovery": "01/02/2023 16:24:47",
                    "durasi_response_time": 1573,
                    "durasi_recovery_time": 2149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT TERKAIT REKEING JANUARI 2023 ID PEL 141000244551 MELONJAK, RUMAH KOSONG SEJAK JUNI 2022, PETUGAS CARTER  TIDAK TAHU DATANG ATAU TIDAK, APP METER MUDAH DI JANGKAU, SAAT INI PELANGGAN TIDAK DAPAT MENYAMPAIKAN STAND AKHIR KARENA APP METER DI BAWAH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101075",
                    "waktu_lapor": "01/02/2023 15:22:51",
                    "waktu_response": "01/02/2023 15:45:56",
                    "waktu_recovery": "01/02/2023 16:04:23",
                    "durasi_response_time": 1385,
                    "durasi_recovery_time": 1107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "12240091",
                    "nama_pelapor": "IBU YOLAN ",
                    "alamat_pelapor": "JL DONOKERTO 9 NO 28 I RT 6 RW 11 KEL KAPASAN KEC SIMOKERTO GANG DEPAN GEREJA GBT NAWARSTU",
                    "no_telp_pelapor": "082231599022",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN SAAT INI BERADA DILUAR INGIN DIPINDAH KE DALAM. NIK KTP 3578155007010001 A/N YOLANDA EKA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K2323020100184",
                    "waktu_lapor": "01/02/2023 15:26:19",
                    "waktu_response": "01/02/2023 15:41:55",
                    "waktu_recovery": "01/02/2023 15:51:33",
                    "durasi_response_time": 936,
                    "durasi_recovery_time": 578,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32900396931",
                    "nama_pelapor": "IBU AILI",
                    "alamat_pelapor": "JL.TRANS KALIMANTAN PERGUDANGAN PRIMA LESTARI JALUR II RT.-/- NO.- DS.DURIAN KEC.- KAB.AMBAWANG ,ACUAN KOMPLEK PERGUDANGAN",
                    "no_telp_pelapor": "0561573347",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES PENGAJUAN PD SEKALIGUS MIGRASI DARI DAYA B2T / 16500VA KE B2/53000VA DENGAN NO METER 32900396931 , DENGAN NIK KTP PELANGGAN 3173050705710006 DAN NO NPWP 24.564038.8-039000,PEMOHON MERUPAKAN YANG DIBERI KUASA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5123020101085",
                    "waktu_lapor": "01/02/2023 15:26:50",
                    "waktu_response": "01/02/2023 15:31:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 305,
                    "durasi_recovery_time": 33926750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10061135",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL WONOREJO PERMAI SELATAN 1 BLOK.CC NO.126 PR NIRWANA EXECUTIVE KEC RUNGKUT KEL WONOREJO KOTA SURABAYA / DEKAT KEBON BIBIT WONOREJO MASUK PERUMAHAN",
                    "no_telp_pelapor": "0315032864",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DISAMBUNG KANGSUNG PETUGAS KARENA GANGGUAN (TERKAIT APP TERBAKAR, G5123012400479) SEJAK TANGGAL 24/01/2023 MENDAPAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI DAN DIJANJIKAN PETUGAS PENGGANTIAN 7 HARI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020101221",
                    "waktu_lapor": "01/02/2023 15:28:50",
                    "waktu_response": "01/02/2023 15:58:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1795,
                    "durasi_recovery_time": 33925140,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "4     0000000",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL RAYA SOLO WONOGIRI KM 21 RT 1 RW 6 DS/KEL NGUTER KEC NGUTER KAB SUKOHARJO JATENG >>> DEPAN PASAR NGUTER",
                    "no_telp_pelapor": "0271593477",
                    "keterangan_pelapor": "MUTASI_K (G9923020188522:Cek) - TGL 27/01/2023 PELANGGAN MENGAJUKAN PERMOHONAN GESER KABEL SR ID PEL 520540388587 MELALUI SURAT KE KANTOR PLN. NAMUN SAAT INI BELUM ADA KONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5223020101226",
                    "waktu_lapor": "01/02/2023 15:29:26",
                    "waktu_response": "01/02/2023 15:29:49",
                    "waktu_recovery": "01/02/2023 15:49:05",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 1156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBNU/ibnu_arfan_13 ",
                    "alamat_pelapor": "JL JERAN GG H BONKENG RT 3 RW 5 NO 39 KELURAHAN JATILUHUR KECAMATAN JATI ASIH BEKASI KOTA",
                    "no_telp_pelapor": "083140813076",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERDAPAT PERGANTIAN NOMOR METER 14005227872 PTL NORMAL, SISA KWH 13.94",
                    "media": "Instagram",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020101090",
                    "waktu_lapor": "01/02/2023 15:30:15",
                    "waktu_response": "01/02/2023 15:31:39",
                    "waktu_recovery": "01/02/2023 15:40:58",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI ",
                    "alamat_pelapor": "JL - PR GRAHA SANTOSO REGENCY BLOK A NO. 5 RT 1 RW 4 KEL RUNGKUT KEC RUNGKUT KOTA SURABAYA / DEKAT STIKOM ",
                    "no_telp_pelapor": "081230778838",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT  PELANGGAN INGIN PENGAJUAN PB PROMO SUPER EVERYDAY TARIF R3 DAYA 7700VA  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020101229",
                    "waktu_lapor": "01/02/2023 15:31:08",
                    "waktu_response": "01/02/2023 15:54:29",
                    "waktu_recovery": "01/02/2023 17:22:06",
                    "durasi_response_time": 1401,
                    "durasi_recovery_time": 5257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBARI ",
                    "alamat_pelapor": "JL. JOMBANG RAYA GG SUKUN RT2 RW6 NO. 33 KEL. PONDOK KACANG TIMUR  KEC. PONDOK AREN TANGSEL",
                    "no_telp_pelapor": "6285591243866",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP.  PELANGGAN MERAGUKAN BEROPERASINYA APP. YBS MEMBANDINGKAN DENGAN TETANGGA TANPA AC JARANG MENGGUNAKAN TV DAN KETIKA PEMAKAIAN 1 LAMPU INDIKATOR BERKEDIP 10X.  STAND APP TGL 01/02/23 = 02044, 9",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K1423020100409",
                    "waktu_lapor": "01/02/2023 15:34:45",
                    "waktu_response": "01/02/2023 15:38:06",
                    "waktu_recovery": "01/02/2023 15:58:37",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 1231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32171405924",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL SETIA KAWAN PERUMAHAN SURYA AKBAR 7 BLOK I NO 12 KEL: TALANG JAMBE KEC: SUKARAME, PALEMBANG",
                    "no_telp_pelapor": "08111205093",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN ID METER 32171405924, NO KODE TOKEN 02595456177581745080 DAN SISA KWH 340 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101099",
                    "waktu_lapor": "01/02/2023 15:35:49",
                    "waktu_response": "01/02/2023 15:57:07",
                    "waktu_recovery": "01/02/2023 15:58:18",
                    "durasi_response_time": 1278,
                    "durasi_recovery_time": 71,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10841919",
                    "nama_pelapor": "BP TIRO",
                    "alamat_pelapor": "JL TAMBAK LUMPANG BARU NO.31  RT-002 / RW-00 KEL SUKOMANUNGGAL KEC SUKOMANUNGGAL SURABAYA DEKAT PERGUDANGAN DOMAR INDUSTRI ",
                    "no_telp_pelapor": "085102791017",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA APLIKASI PROFANA PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5223020101233",
                    "waktu_lapor": "01/02/2023 15:36:48",
                    "waktu_response": "01/02/2023 15:47:55",
                    "waktu_recovery": "01/02/2023 17:08:04",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 4809,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TARI/tarimulyani29 ",
                    "alamat_pelapor": "KP.GEDONG RT 01 RW 10 NO 49. BOJONGGEDE BOGOR",
                    "no_telp_pelapor": "081991650454",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN TERKAIT 720 JAM NYALA. PTL TIDAK PADAM DENGAN SISA KWH 20.93. ",
                    "media": "Instagram",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K3223020100302",
                    "waktu_lapor": "01/02/2023 15:38:37",
                    "waktu_response": "01/02/2023 15:40:57",
                    "waktu_recovery": "01/02/2023 16:48:25",
                    "durasi_response_time": 140,
                    "durasi_recovery_time": 4048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOSEPH",
                    "alamat_pelapor": "JL /GG PANORAMA KP PINTU AIR  NO.22   RT-2 / RW-4 DS WALUYA KEC CIKARANG UTARA KAB BEKASI",
                    "no_telp_pelapor": "6285716887531",
                    "keterangan_pelapor": "GAGAL BELI TOKEN PTL NYALA SISA 10 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K3223020100303",
                    "waktu_lapor": "01/02/2023 15:39:48",
                    "waktu_response": "01/02/2023 15:43:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 33926052,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDIYANTO",
                    "alamat_pelapor": "PASAR LAMONAE JL.POROS  TRANS SULAWESI NO.- RT.-/- DS LAMONAE  KEC WIWIRANO KAB.KONAWE UTARA  ",
                    "no_telp_pelapor": "82254200328",
                    "keterangan_pelapor": "MUTASI_K (G9923020188495:perlu penanganan gangguan) - GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 PTL MENYALA SISA KWH 15.72\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5123020101114",
                    "waktu_lapor": "01/02/2023 15:42:46",
                    "waktu_response": "01/02/2023 15:56:31",
                    "waktu_recovery": "01/02/2023 16:31:23",
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 2092,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO",
                    "alamat_pelapor": "JL- PR  CLUSTER HOUSTON  BLOK O NO.1 RT- RW- KEL BANJAR AGUNG  KEC CIPOCOK JAYA KOTA SERANG / RUMAH PERTAMA , DEKAT POS SATPAM  ",
                    "no_telp_pelapor": "081317516121",
                    "keterangan_pelapor": "MOHON KONFIRMASI KE PELANGGAN . PELANGGAN PERMOHONAN PB SUPER EVERYDAY (MOBIL LISTRIK) DAYA 7700VA . PELANGGAN SUDAH MEMILIKI HOME CHARGING (NAMUN BELUM TERPASANG). PELANGGAN MENERIMA INFO DARI EV CHARGING PLN GROUP (A.N SURI , NM TELEPON 085781000740). LOKASI DIMINTA APP METER TERPASANG TERLEBIH DAHULU TERKAIT  :  G5123012500916 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5223020101244",
                    "waktu_lapor": "01/02/2023 15:44:41",
                    "waktu_response": "01/02/2023 15:53:23",
                    "waktu_recovery": "01/02/2023 15:54:49",
                    "durasi_response_time": 522,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL RAYA PATI GABUT KM 4 DUKUH GEMPOL DESA GEMPOLSARI, KEC GABUT, KAB PATI // WARUNG MAKAN QUROTA SPESIAL BELUT",
                    "no_telp_pelapor": "081331539597",
                    "keterangan_pelapor": "TANGGAL 1/2/2023 TUNGGAKAN REKENING JANUARI 2023. BERIKUT BK DAN REKENING BERJALAN JANUARI 2023 TELAH DILUNASI VIA ALFAMART. MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5123020101126",
                    "waktu_lapor": "01/02/2023 15:48:18",
                    "waktu_response": "01/02/2023 15:51:30",
                    "waktu_recovery": "01/02/2023 16:00:06",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA ",
                    "alamat_pelapor": "PR PONDOK CANDRA CLUSTER JASMINE PARK JL MELON TENGAH NO 66 KEL TAMBAKREJO KEC WARU KAB SIDOARJO :: DARI POS SECURITY LURUS , LOKASI KANAN JALAN ",
                    "no_telp_pelapor": "0318793207",
                    "keterangan_pelapor": "NO LAPOR : K5123011901282, PELANGGAN PENGAJUAN PINDAH APP TGL 19/01/2023, SYARAT SUDAH LENGKAP, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN PADA TGL 30/01/2023 DENGAN NOMINAL RP 344.000, DENGAN NO REGISTER : 5114333025017, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020101131",
                    "waktu_lapor": "01/02/2023 15:52:40",
                    "waktu_response": "01/02/2023 15:55:36",
                    "waktu_recovery": "01/02/2023 16:16:37",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7354697",
                    "nama_pelapor": "IBU YAYUK",
                    "alamat_pelapor": "DN KEBONAGUNG                 RT-005 / RW-02",
                    "no_telp_pelapor": "085850964202",
                    "keterangan_pelapor": "TANGGAL 31/01/2023PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI BESERTA BK TELAH DILUNASI VIA KONTER PULSA PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRENGAT"
                },
                {
                    "no_laporan": "K5223020101261",
                    "waktu_lapor": "01/02/2023 15:53:11",
                    "waktu_response": "01/02/2023 16:01:58",
                    "waktu_recovery": "01/02/2023 17:56:30",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 6872,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL LATSITARDA KEL KAMBU KEC KAMBU, KOTA KENDARI, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082246792795",
                    "keterangan_pelapor": "TGL 07/11/2022 PROSES PB (R1MT / 900 VA) MELALUI LOKET PLN DENGAN KODE BOOKING 8875540003980804. TGL 07/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. PADA STATUS AP2T TERTERA PEMBAYARAN. TERKAIT LAPORAN K5223011701360 SUDAH DIKONFIRMASI  PETUGAS MENUNGGU KETERSEDIAAN KABEL. PELANGGAN MINTA SEGERA DIREALISASIKAN.",
                    "media": "Email",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5123020101137",
                    "waktu_lapor": "01/02/2023 15:55:15",
                    "waktu_response": "01/02/2023 16:40:59",
                    "waktu_recovery": "01/02/2023 17:27:51",
                    "durasi_response_time": 2744,
                    "durasi_recovery_time": 2812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000355281",
                    "nama_pelapor": "IBU JUNIATI NINGSIH",
                    "alamat_pelapor": "JL GUBENG KLINGSINGAN 2 NO 6 RT-0 / RW- 3 KEC GUBENG KEL GUBENG KOD SURABAYA",
                    "no_telp_pelapor": "085804059003",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100670, TERKAIT LAPORAN K5123013101399 (TANGGAL 31-01-2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31-01-2023 TAGIHAN BULAN 01-2023 BESERTA BK TELAH DILUNASI VIA PC POS BANK ARTHA GRAHA -  PTL MINTA DISAMBUNG KEMBALI ) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ==>SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.ANGGA.LC TGL. 01/02/2023 JAM 16.03 WIB DENGAN ID TIKET K5123020101137, PELANGGAN HARD COMPLAIN HAMPIR 2 HARI PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K1423020100417",
                    "waktu_lapor": "01/02/2023 15:55:26",
                    "waktu_response": "01/02/2023 15:59:35",
                    "waktu_recovery": "01/02/2023 16:02:35",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 180,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DESMANTORO",
                    "alamat_pelapor": "JL. GADINGREJO NO. - RT 01 RW 06 KEL. GADINGREJO KEC. GADING REJO KAB. PRINGSEWU PROVINSI LAMPUNG",
                    "no_telp_pelapor": "085377278867",
                    "keterangan_pelapor": "TGL 16/01/23 PROSES PB (B1T/4400 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 172509912301164773 DAN NO KODE PEMBAYARAN 1725012100814. TGL 17/01/23 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5123020101139",
                    "waktu_lapor": "01/02/2023 15:55:58",
                    "waktu_response": "01/02/2023 16:05:46",
                    "waktu_recovery": "01/02/2023 18:20:55",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 8109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SUTRISNO",
                    "alamat_pelapor": "JL. SIDOKAPASAN GG. V NO.3C, KEL SIDODADI, KEC SIMOKERTO, KOTA SURABAYA, JAWA TIMUR",
                    "no_telp_pelapor": "085100951345",
                    "keterangan_pelapor": "TERKAIT NO.LAPOR K5123013100416, PELANGGAN PENDAFTARAN PB  R1MT 900 NO REGISTER 5110412029207 DAN NO AGENDA 511049912301241947 BP LUNAS PADA TGL 24/01/2023  , NAMUN HINGGA SAAT INI BELUM REALISASI (INFO DARI PELANGGAN SAMPAI DENGAN SAAT INI MASIH BELUM ADA KONFIRMASI DARI PETUGAS)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5223020101269",
                    "waktu_lapor": "01/02/2023 15:58:37",
                    "waktu_response": "01/02/2023 16:01:12",
                    "waktu_recovery": "01/02/2023 16:22:44",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 1292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK) TERKAIT LAPORAN K5423020101538 BELUM ADA KONFIRMASI",
                    "media": "Email",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K1223020100301",
                    "waktu_lapor": "01/02/2023 15:59:46",
                    "waktu_response": "01/02/2023 16:08:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 33924545,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAMUDHANI   ",
                    "alamat_pelapor": "JL LAM AWE NO. 237  RT - RW - LORONG LAM AWI 1 DS LAMTEMEN BARAT KEC JAYA BARU KOTA BANDA ACEH ACUAN BALAI PENGAJIAN RAIHAN ",
                    "no_telp_pelapor": "085296150974",
                    "keterangan_pelapor": "MUTASI_K (G9923020188520:reposisi kwh meter) - MOHON BANTUAN LAYANAN PROSES GESER APP. PELANGGAN DENGAN ID PEL 111000955435 DIKARENAKAN LETAKNYA INGIN DI GESER KE SEBELAH KIRI. DENGAN DATA PEMOHON /PELANGGAN :RAMUDHANI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5223020101271",
                    "waktu_lapor": "01/02/2023 15:59:52",
                    "waktu_response": "01/02/2023 16:07:30",
                    "waktu_recovery": "01/02/2023 16:43:34",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 2164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIFIN",
                    "alamat_pelapor": "JL GROGOL NO 80 KEL GROGOL KEC GROGOL KAB SUKOHARJO JATENG >> LOKASI RUKO TRANSVISION, DEPAN KANTOR KEC GROGOL",
                    "no_telp_pelapor": "0271728581",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN KWH METER TELAH DILAKUKAN PEMUTUSAN PENYAMBUNGAN (TUSBUNG) DIKARENAKAN BELUM MELAKUKAN PEMBAYARAN SELAMA 3 BULAN. SAAT INI PELANGGAN AKAN MELAKUKAN PEMBAYARAN REKENING NAMUN PELANGGAN TIDAK MENGETAHUI ID PEL, PELANGGAN JUGA MENGHENDAKI PTL DISAMBUNG SESUAI KETENTUAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATENG )"
                },
                {
                    "no_laporan": "K5123020101148",
                    "waktu_lapor": "01/02/2023 16:00:35",
                    "waktu_response": "01/02/2023 16:03:01",
                    "waktu_recovery": "01/02/2023 16:09:57",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AIMIN ",
                    "alamat_pelapor": "JLN L. MANGKURAT BLOK E  NO 41 RT 35 RW 0 KEL PELITA KEC SAMARINDA ILIR KOTA SAMARINDA /SEBELUM LAPANGAN PESAWAT",
                    "no_telp_pelapor": "082255142915",
                    "keterangan_pelapor": "TANGGAL  30/01/2023  PTL DIPUTUS SEMENTARA  (APP DICABUT) DAN TANGGAL 29/01/2023 TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI , PTL MINTA SEGERA DISAMBUNG. TERKAIT K5123013000214  BELUM DITANGANI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5223020101277",
                    "waktu_lapor": "01/02/2023 16:02:21",
                    "waktu_response": "01/02/2023 16:48:41",
                    "waktu_recovery": "01/02/2023 16:57:23",
                    "durasi_response_time": 2780,
                    "durasi_recovery_time": 522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE ",
                    "alamat_pelapor": "JL JANGKANG KIDUL PENGASIH NO - RT 47 RW 23 KEL GEDANGAN KEC SENTOLO KAB KULONPROGO // LOKASI 2 KM METER DARI PASAR BAWES",
                    "no_telp_pelapor": "081225150809",
                    "keterangan_pelapor": "LAPOR ULANG TERKAIT NO LAPOR K5223013101189\\nMOHON BANTUAN DAN INFORMASI KEPADA PELANGGAN. BAHWA PELANGGAN SUDAH MELAKUKAN REGISTRASI DI UNIT NAMUN BELUM ADA NO REGISTRASI DARI PETUGAS UNTUK PROSES PEMBAYARAN DAN PEMASANGANNYA. PELANGGAN MENGINGINKAN INFORMASI TERKAIT HAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5123020101153",
                    "waktu_lapor": "01/02/2023 16:02:42",
                    "waktu_response": "01/02/2023 16:15:07",
                    "waktu_recovery": "01/02/2023 16:48:36",
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 2009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "JL MAYOR ABDUR RAHMAN RT 3 RW 10 KEL KOTAKALER KEC SUMEDANG UTARA KAB SUMEDANG JABAR , LOKASI SPBU",
                    "no_telp_pelapor": "081321011110",
                    "keterangan_pelapor": "TERKAIT NO.LAPOR K5123011900832, PADA BULAN SEPTEMBER 2022 PELANGGAN SUDAH PENGAJUAN SURAT PERMOHON UNTUK PROSES PB PLTS, SUDAH DISURVEY OLEH PETUGAS PLN NAMUN BELUM ADA INFORMASI TERKAIT DISETUJUI ATAU TIDAK PERMOHONAN TERSEBUT, MOHON KONFIRMASI DAN PENJELASAN KE PELANGGAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMEDANG KOTA"
                },
                {
                    "no_laporan": "K5223020101280",
                    "waktu_lapor": "01/02/2023 16:03:04",
                    "waktu_response": "01/02/2023 16:07:24",
                    "waktu_recovery": "01/02/2023 16:17:36",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 612,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001914506",
                    "nama_pelapor": "BP ANANG",
                    "alamat_pelapor": "PERUM BUMI ASRI B.49 LINGKUNGAN BANJAR KOLOT RT 2 RW 12 KEL BANJAR KEC BANJAR KOTA BANJAR 46311",
                    "no_telp_pelapor": "085318745192",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI JUHENDI MENJADI ANANG LUQMAN. DENGAN NO. KTP PEMILIK 3279012111650002 AN. ANANG LUQMAN  DAN NPWP PEMILIK 243485406425000 PEMOHON MENGAKU SEBAGAI PEMILIK.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5123020101155",
                    "waktu_lapor": "01/02/2023 16:02:59",
                    "waktu_response": "01/02/2023 16:03:30",
                    "waktu_recovery": "01/02/2023 16:06:03",
                    "durasi_response_time": 31,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000",
                    "nama_pelapor": "IBU NIA  ",
                    "alamat_pelapor": "JL  KEDUNG PENGKOL   GG  5  NO  4 A  RT 1 RW 5 KEL  MOJO KEC  GUBENG KOTA  SURABAYA  /DEKAT  SMK  5 ",
                    "no_telp_pelapor": "082244503030",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL  31/01/2023  TAGIHAN BULAN  JANUARI  2023 BESERTA BK TELAH DILUNASI VIA BTN  PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K1223020100305",
                    "waktu_lapor": "01/02/2023 16:08:44",
                    "waktu_response": "01/02/2023 16:25:21",
                    "waktu_recovery": "01/02/2023 21:49:09",
                    "durasi_response_time": 997,
                    "durasi_recovery_time": 19428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DESRI",
                    "alamat_pelapor": "JL KARTAMA NO.3 RT06 RW 05  GG BERSAMA KEL MAHARATU KEC MARPOYAN DAMAI PEKANBARU RIAU\\n ACUAN : SEBRANG KANTOR LURAH ",
                    "no_telp_pelapor": "081350005568",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 156.12 KWH \\n NO TOKEN : 7340 3726 5705 2618 4827",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K1423020100431",
                    "waktu_lapor": "01/02/2023 16:10:55",
                    "waktu_response": "01/02/2023 16:12:34",
                    "waktu_recovery": "01/02/2023 21:47:49",
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 20115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL. PERSATUAN GG. MUSHOLA NO. 0 RT 5 RW 8 KP MARUGA KEL.SIASAR KEC. SERPONG KOTA TANGERANG SELATAN DIDEKAT LOOK AN LOOK",
                    "no_telp_pelapor": "628567775523",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100260, MOHON BANTUAN LAYANAN, PROSES GESER  APP UNTUK ID PEL 14436711635 DIKARENAKAN RENOVASI BANGUNAN. DENGAN DATA PEMILIK PERSIL : NAMA : EMPUD SAEPUDIN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K3223020100322",
                    "waktu_lapor": "01/02/2023 16:14:42",
                    "waktu_response": "01/02/2023 16:16:01",
                    "waktu_recovery": "01/02/2023 20:16:58",
                    "durasi_response_time": 79,
                    "durasi_recovery_time": 14457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JL PARADISE RASAMALA 2 PR NIRWANA SERPONG A CLUSTER RASAMALA BLOK I 3 NO 68 KEL BAKTI JAYA KEC SETU KOTA TANGERANG SELATAN, DIDEKAT PERUMAHAN BUKIT DAGO",
                    "no_telp_pelapor": "6285817718350",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DGN NO METER 14046302841 (PTL NYALA) SISA PULSA 89.58 KWH, TERTERA KET : SILAHKAN KIRIM DIL PREPAID !!!",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5223020101302",
                    "waktu_lapor": "01/02/2023 16:14:55",
                    "waktu_response": "01/02/2023 17:35:20",
                    "waktu_recovery": "01/02/2023 20:24:36",
                    "durasi_response_time": 4825,
                    "durasi_recovery_time": 10156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "010497010",
                    "nama_pelapor": "BP DIMAS",
                    "alamat_pelapor": "JL SIMO GUNUNG KERAMAT TIMUR NO 9 RT-/RW-, KEL BANYUURIP, KEC -, KOTA SURABAYA // MASUK AREA PERKAMPUNGAN",
                    "no_telp_pelapor": "6285731209043",
                    "keterangan_pelapor": "PELANGGAN AKAN MELAKUKAN PEMBAYARAN REKENING LISTRIK BULAN JANUARI 2023 DIKARENAKAN SUDAH DILAKUKAN TUSBUNG. NAMUN SETELAH DICEK DI APKT SUDAH TERBAYARKAN PADA 31/1/2023 DAN PELANGGAN MERASA BELUM MEMBAYARKAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. PELANGGAN TELAH MENGHUBUNGI KEMBALI KE PLN 123, DIKARENAKAN BELUM ADA PENANGANAN MAUPUN KONFIRMASI DARI PETUGAS. MOHON TINDAK LANJUT DAN PENYELESAIANNYA.\\nCC.52.ISMAIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K1223020100310",
                    "waktu_lapor": "01/02/2023 16:15:44",
                    "waktu_response": "01/02/2023 16:28:30",
                    "waktu_recovery": "01/02/2023 17:22:03",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 3213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIA",
                    "alamat_pelapor": "JL BANTU BELAH 2 PERUM ALYA RESIDENCE NO 9  RT 0 RW 0 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN ",
                    "no_telp_pelapor": "081370937374",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100095, MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA POSISI APP TERLALU DIDALAM PERSIL MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. MOHON UNTUK MENGHUBUNGI KE NO TELP (081315036330) PELANGGAN PERNAH LAPOR DENGAN NO : K5423012202926, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. / INFO PELANGGAN SUDAH MELAPOR SEMINGGU LALU BELUM DI TANGANI CC.12.IVAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020101305",
                    "waktu_lapor": "01/02/2023 16:16:03",
                    "waktu_response": "01/02/2023 16:20:56",
                    "waktu_recovery": "01/02/2023 17:09:20",
                    "durasi_response_time": 293,
                    "durasi_recovery_time": 2904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUADI",
                    "alamat_pelapor": "JL RAYA SPG RT 5 RW 9 NO -- KEL LUBANG BUAYA KEC CIPAYUNG  JAKTIM DKI JAKARTA // DEKAT SMP 81 ",
                    "no_telp_pelapor": "02184995952",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN KONFIRMASI PELANGGAN MENDAPATKAN TELP DARI NOMOR 84977814. SEBELUMNYA PELANGGAN MENGAJUKAN PERMOHONAN PASANG BARU MELALUI PENGAWAS KANTOR PLN SETEMPAT DAYA 1125000. MOHON PELANGGAN DIKONFIRMASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1423020100439",
                    "waktu_lapor": "01/02/2023 16:16:36",
                    "waktu_response": "01/02/2023 16:52:44",
                    "waktu_recovery": "02/02/2023 09:39:01",
                    "durasi_response_time": 2168,
                    "durasi_recovery_time": 60377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EMILIA",
                    "alamat_pelapor": "JL.BETAWI RAYA KOMP  GRIYA KENCANA INDAH TAHAP III BLOK.I NO.10 RT.68 RW.012 KEL.LEBUNG GAJAH KEC.SEMATANG BORANG , PALEMBANG DIDEKAT MASJID AL YUSRO / DIDEKAT RS CHARITAS",
                    "no_telp_pelapor": "082178077059",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI , INFO PELANGGAN SEBELUMNYA DILAKUKAN PEMUTUSAN RAMPUNG DAN DILAKUKAN PROSES MIGRASI OLEH PETUGAS , PELANGGAN BERSEDIA DAN  TELAH MEMBAYAR SENILAI RP.20.000,- KELOKET PLN NAMUN TIDAK DIBERIKAN KODE PEMBAYARAN. PELANGGAN INGIN SEGERA PROSES MIGRASI DIREALIASI HARI INI. ID PEL : 141102478106",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K1423020100440",
                    "waktu_lapor": "01/02/2023 16:16:35",
                    "waktu_response": "01/02/2023 16:24:10",
                    "waktu_recovery": "01/02/2023 17:15:25",
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 3075,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101183",
                    "waktu_lapor": "01/02/2023 16:17:47",
                    "waktu_response": "01/02/2023 16:20:41",
                    "waktu_recovery": "01/02/2023 19:11:18",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 10237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SHOLEH",
                    "alamat_pelapor": "JL- PR WATU BESI RAYA BLOK U NO 14   RT-4 / RW-7 KEL KARANG DUREN KEC PAKIS AJI KOTA MALANG )DKT MUSHOLA)",
                    "no_telp_pelapor": "082139267680",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 14046459427 KESULITAN PEMBELIAN TOKEN DI (INDOMARET) DENGAN KETERANGAN (BELUM VERIFIKASI) DAN KETERANGAN “KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 104 KWH. BELUM ADA PERGANTIAN KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020101187",
                    "waktu_lapor": "01/02/2023 16:18:22",
                    "waktu_response": "01/02/2023 16:24:22",
                    "waktu_recovery": "01/02/2023 17:15:31",
                    "durasi_response_time": 360,
                    "durasi_recovery_time": 3069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5123020100935 PELANGGAN SUDAH DIHUBUNGI OLEH UNIT TERKAIT BAHWA DISARANKAN UNTUK MENGAJUKAN MIGRASI, NAMUN PELANGGAN TIDAK BERKENAN DAN MENGHENDAKI DISAMBUNG TETAP MENGGUNAKAN APP PASCABAYAR. MOHON BANTUAN TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K3223020100324",
                    "waktu_lapor": "01/02/2023 16:19:03",
                    "waktu_response": "01/02/2023 16:50:27",
                    "waktu_recovery": "01/02/2023 21:33:52",
                    "durasi_response_time": 1884,
                    "durasi_recovery_time": 17005,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHARUDIN",
                    "alamat_pelapor": "JL MASJID BAITURRAHMAN KEL BIRING ROMANG KEC MANGGALA KOTA MAKASSAR PROV SULAWESI SELATAN ACUAN: DEKAT GEREJA ",
                    "no_telp_pelapor": "85342281356",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PB R1MT 900 VA TGL 20/1/2023 DENGAN NO REG: 3211112060350, TGL 20/1/2023 TELAH MELAKUKAN PEMBAYARAN UNTUK BP DAN STROM AWAL, NAMUN HINGGA TGL 1/2/2023 BELUM ADA REALISASI PENYAMBUNGAN DARI PETUGAS\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5123020101189",
                    "waktu_lapor": "01/02/2023 16:19:05",
                    "waktu_response": "01/02/2023 16:35:15",
                    "waktu_recovery": "01/02/2023 17:13:17",
                    "durasi_response_time": 970,
                    "durasi_recovery_time": 2282,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUDAKIR ",
                    "alamat_pelapor": "DN MOR OLOH DS REK KEREK RT-3 RW-4  JL- NO- KEC PALENGGAAN KAB PAMEKASAN / DEKAT MASJID AL HIDAYAH  ",
                    "no_telp_pelapor": "082335980980",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 16 KWH, TIDAK ADA PEMBAHARUAN KWH METER , NO TOKEN  : 4415 3437 5057 8662 9330, LAPORAN SEBELUMNYA K5123020100395",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5123020101191",
                    "waktu_lapor": "01/02/2023 16:20:45",
                    "waktu_response": "01/02/2023 16:47:16",
                    "waktu_recovery": "01/02/2023 17:33:02",
                    "durasi_response_time": 1591,
                    "durasi_recovery_time": 2746,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "13079",
                    "nama_pelapor": "IBU ARNI",
                    "alamat_pelapor": "JL BINTARA 9 NO 85A RT 2 RW 5 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI. ACUAN : DEKAT TOKO FLORIDA ATAU NASI UDUK KEBON",
                    "no_telp_pelapor": "081285814623",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 149.67 KWH. NO TOKEN 3358 2955 2139 0452 0579",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1423020100445",
                    "waktu_lapor": "01/02/2023 16:23:55",
                    "waktu_response": "01/02/2023 16:52:56",
                    "waktu_recovery": "02/02/2023 09:39:08",
                    "durasi_response_time": 1741,
                    "durasi_recovery_time": 60372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENNI MARYANTI ",
                    "alamat_pelapor": "JL LUBUK KAWAH NO 166 RT-62 / RW-13  KEL KEBUN BUNGA KEC SUKARAME KOTA PALEMBANG / DEKAT PEMBANGUNAN",
                    "no_telp_pelapor": "085273208837",
                    "keterangan_pelapor": "MOHON PERIKSA APP, INFO PELANGGAN SISA KWH PADA APP TIDAK BERKURANG SEJAK 10 HARI YANG LALU SISA KWH: 65.65 KWH DENGAN NO.METER 56505608788",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5223020101316",
                    "waktu_lapor": "01/02/2023 16:24:03",
                    "waktu_response": "01/02/2023 16:26:12",
                    "waktu_recovery": "01/02/2023 16:26:53",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 41,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DAINO ",
                    "alamat_pelapor": "DS SUKA MAJU RT 7 RW 2 KEC TAPUNG HILIR KAB KAMPAR PROV RIAU",
                    "no_telp_pelapor": "082283267297",
                    "keterangan_pelapor": "TERKAIT LAPORAN NO. K5423010805781. MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGANAN SEMENTARA DAYA (R1MT / 900 VA) DIKARENAKAN AKAN PINDAH LOKASI UNTUK 12 BULAN. DENGAN NO. KTP PEMILIK 1401110704720003 AN. DAINO. PEMOHON MENGAKU SEBAGAI (PEMILIK), => PELANGGAN INGIN MEMBATALKAN PERMOHONANNYA KARENA TETAP INGIN MENGGUNAKAN LISTRIK DAN BERLANGGAN PLN",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5223020101317",
                    "waktu_lapor": "01/02/2023 16:24:14",
                    "waktu_response": "01/02/2023 16:29:07",
                    "waktu_recovery": "01/02/2023 16:36:46",
                    "durasi_response_time": 293,
                    "durasi_recovery_time": 459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP INDRA ",
                    "alamat_pelapor": "JL MESJID AL HIDAY NO 17 RT0 RT- / RW- KEL PEJATEN BARAT KEC PASAR MINGGU KOTA JAKARTA SELATAN ACUAN LOKASI SEBELAH HIDAYAH 2",
                    "no_telp_pelapor": "0217714194",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK (JANUARI 2023) = 6824, STAND APP (TGL 01/02/2023) = 6447, DATA PENDUKUNG (RUMAH KOSONG DAN BERPAGAR .TIDAK MENGETAHUI PETUGAS CATER JARANG DATANG ATAU TIDAK). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5123020101199",
                    "waktu_lapor": "01/02/2023 16:28:13",
                    "waktu_response": "01/02/2023 16:35:13",
                    "waktu_recovery": "01/02/2023 16:56:12",
                    "durasi_response_time": 420,
                    "durasi_recovery_time": 1259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025751778",
                    "nama_pelapor": "BP ALFAN",
                    "alamat_pelapor": "JL PR. TAMAN GUNUNG ANYAR BLOK G NO. 51 KEL. GUNUNG ANYAR TAMBAK KEC. GUNUNG ANYAR KOTA SURABAYA\\n ",
                    "no_telp_pelapor": "085735236736",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 25/01/2023  MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020101202",
                    "waktu_lapor": "01/02/2023 16:29:25",
                    "waktu_response": "01/02/2023 17:38:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4127,
                    "durasi_recovery_time": 33919173,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "09070796",
                    "nama_pelapor": "BP RIZAL",
                    "alamat_pelapor": "JL KARANG PANDAN DS KARANG PANDAN NO 1 KEC REJOSO RT 1 RW 1 KAB PASURUAN LOKASI DI BAWAH GAPURA / DEKAT WARUNG BP JUPRI",
                    "no_telp_pelapor": "08123505003",
                    "keterangan_pelapor": "MUTASI_K (G9923020188609:padam) - PELANGGAN KONFIRMASI MCB KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK 2 HARI LALU, TIDAK ADA BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5223020101336",
                    "waktu_lapor": "01/02/2023 16:32:21",
                    "waktu_response": "01/02/2023 16:34:46",
                    "waktu_recovery": "01/02/2023 17:34:40",
                    "durasi_response_time": 145,
                    "durasi_recovery_time": 3594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000021940",
                    "nama_pelapor": "IBU TIARA",
                    "alamat_pelapor": "KP JATIJAJAR    JL JATIJAJAR , NO 46 RT 07 RW 08 KEL JATIJAJAR KEC TAPOS KOTA DEPOK // DEKAT DENGAN PR JATIJAJAR ",
                    "no_telp_pelapor": "6285693624560",
                    "keterangan_pelapor": "TANGGAL  01/02/2023 TUNGGAKAN REKENING JANUARI 2022 BERIKUT BK DAN REKENING BERJALAN FEBRUARI TELAH DILUNASI VIA ALFAMIDI  MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K1423020100452",
                    "waktu_lapor": "01/02/2023 16:36:09",
                    "waktu_response": "01/02/2023 17:10:46",
                    "waktu_recovery": "01/02/2023 17:27:31",
                    "durasi_response_time": 2077,
                    "durasi_recovery_time": 1005,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ASTA",
                    "alamat_pelapor": "DN TALANG ES  RT-2 / RW-4 KEL. TALANG ES KAB. KARANG ANYAR PROV LAMPUNG. ",
                    "no_telp_pelapor": "02150850300",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23 = 2440, ST AK REK FEB 23 = 2567, ST APP TGL 01/02/2023  = 2440 . REK BELUM DILUNASI PELANGGAN MENUNGGU KOREKSI. RUMAH TIDAK DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K5223020101353",
                    "waktu_lapor": "01/02/2023 16:40:30",
                    "waktu_response": "01/02/2023 16:45:57",
                    "waktu_recovery": "01/02/2023 16:50:05",
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "04198046940",
                    "nama_pelapor": "IBU MOORINA SAWIR ",
                    "alamat_pelapor": "KK PRUM TAMAN JATINEGARA BL B1 18 KEL PENGGILINGAN KEC CAKUNG KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "08111912882",
                    "keterangan_pelapor": "PD 2200 - 4400 \\nNO REGISTER 5442015138182\\nNO AGENDA 544200122302011903\\nID PEL 544203322313",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020101226",
                    "waktu_lapor": "01/02/2023 16:40:41",
                    "waktu_response": "01/02/2023 17:14:03",
                    "waktu_recovery": "01/02/2023 19:55:35",
                    "durasi_response_time": 2002,
                    "durasi_recovery_time": 9692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "JLN RAYA KRESEK RAYA GANG KERJASAMA NO.12  RT 1 RW 3 KEL DURI KOSAMBI KEC CENGKARENG JAKARTA BARAT-\\nACUAN LOKASI : DI BELAKANG LAUNDRY ",
                    "no_telp_pelapor": "08111475187",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TAHUN LALU , PELANGGAN MENDAPAT SURAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI , PTL NYALA, NO.METER: 32181613772 , TERKAIT NO LAPOR K5422111102261 DAN K5422112603992 SAMPAI SAAT INI BELUM ADA TINDAKLANJUT, MOHON BANTUAN TINDAKLANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5223020101360",
                    "waktu_lapor": "01/02/2023 16:44:23",
                    "waktu_response": "01/02/2023 16:50:57",
                    "waktu_recovery": "01/02/2023 16:57:43",
                    "durasi_response_time": 394,
                    "durasi_recovery_time": 406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRASOJO/ghisikprasojo",
                    "alamat_pelapor": "PERUMAHAN BUMI PROGO SEJAHTERA BLOK A-111 KELURAHAN MARGOSARI KECAMATAN PENGASIH KABUPATEN KULONPROGO DIY",
                    "no_telp_pelapor": "08976410692",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI ANTONY WIJAYA A.111 MENJADI GHISIK SETYO PRASOJO. DENGAN NO. KTP PEMILIK 3278032501920003 AN. Ghisik Setyo Prasojo  DAN NPWP PEMILIK 719080988425000 PEMOHON MENGAKU SEBAGAI (PEMILIK).",
                    "media": "Instagram",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5123020101235",
                    "waktu_lapor": "01/02/2023 16:44:29",
                    "waktu_response": "01/02/2023 16:46:59",
                    "waktu_recovery": "01/02/2023 17:08:35",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 1296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3952968",
                    "nama_pelapor": "BP HANAFI",
                    "alamat_pelapor": "PR GRIYA SHANTA BLOK K NO 322 RT 7 RW 12 KEL LOWOKWARU KEC MOJOLANGU KOTA MALANG. ACUAN : MASUK SEBELAH RSUB",
                    "no_telp_pelapor": "081213626598",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (6984),\\nAPP TGL. (01/02/2023) = (7060).\\nPETUGAS CATER (TIDAK PERNAH DATANG).\\nREKENING (BELUM DILUNASI).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5223020101363",
                    "waktu_lapor": "01/02/2023 16:44:46",
                    "waktu_response": "01/02/2023 16:45:28",
                    "waktu_recovery": "01/02/2023 17:42:43",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 3435,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMMAR",
                    "alamat_pelapor": "RUKO ELEMENT, JL. JALUR SUTERA, RT.002/RW.006, PAKUALAM, SERPONG UTARA, SOUTH TANGERANG CITY, BANTEN 15143",
                    "no_telp_pelapor": "087878332394",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN. PELANGGAN MENGINGINKAN DIKIRIM INVOICE BULAN JANUARI 2022 SAMPAI DENGAN DESEMBER 2022 UNTUK KEPERLUAN REKAP DATA FINANCE KE ALAMAT EMAIL  ammar.diab@swiftsolutions.id",
                    "media": "Email",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101239",
                    "waktu_lapor": "01/02/2023 16:45:23",
                    "waktu_response": "01/02/2023 16:46:35",
                    "waktu_recovery": "01/02/2023 21:54:45",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 18490,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL ",
                    "alamat_pelapor": "JL H.JAMAT GG JATI INDAH 1 NO.6 RT-3 / RW-5 KEL BUARAN KEC SERPONG KOTA TANGERANG SELATAN DEKAT MAKAM KP JATI ",
                    "no_telp_pelapor": "08118300072",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PENGGANTIAN APP DENGAN SISA TOKEN= 120.13 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 56223252372",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5123020101240",
                    "waktu_lapor": "01/02/2023 16:45:37",
                    "waktu_response": "01/02/2023 17:14:22",
                    "waktu_recovery": "01/02/2023 19:55:24",
                    "durasi_response_time": 1725,
                    "durasi_recovery_time": 9662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "JLN RAYA KRESEK RAYA GANG KERJASAMA NO.12  RT 1 RW 3 KEL DURI KOSAMBI KEC CENGKARENG JAKARTA BARAT-\\nACUAN LOKASI : DI BELAKANG LAUNDRY ",
                    "no_telp_pelapor": "08111475187",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TGL 26/01/2023 , PELANGGAN MENDAPAT SURAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI , PTL NYALA, NO.METER: 32123021910 , MOHON BANTUAN TINDAKLANJUT  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K3223020100345",
                    "waktu_lapor": "01/02/2023 16:49:47",
                    "waktu_response": "01/02/2023 16:54:29",
                    "waktu_recovery": "01/02/2023 18:07:06",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 4357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANA SORAYA",
                    "alamat_pelapor": "JL CUMI CUMI   NO 29  KEL  MALIMONGAN BARU KEC BONTOALA  KOTA MAKASSAR  SETEMPAT TUKANG CUKUR MADURA ",
                    "no_telp_pelapor": "85255555548",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR TIANG DIKARENAKAN SEDANG RENOVASI RUMAH / PEMOHON SEBAGAI  PEMILIK PERSIL DENGAN NO ID PEL 321102346341 PEMOHON MENGAKU YANG DIKUASAKAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K1423020100467",
                    "waktu_lapor": "01/02/2023 16:50:46",
                    "waktu_response": "01/02/2023 16:59:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 33921505,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TARSONO",
                    "alamat_pelapor": "PR MAHKOTA REGENCY BLOK A1 NO 05 JL RONGGO WALUYO DS.PUSER JAYA  KEC TELUK JAMBE TIMUR ACUAN DEPAN KAMPUS UNSIKA",
                    "no_telp_pelapor": "6283871086188",
                    "keterangan_pelapor": "MUTASI_K (G9923020188597:tertera periksa) - TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 56900156565 SISA KWH 95.86 , NO TOKEN: 28165715919466148993 // UPDATE LAPORAN_CC.12.SYAWAL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K1423020100469",
                    "waktu_lapor": "01/02/2023 16:53:25",
                    "waktu_response": "01/02/2023 17:31:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2275,
                    "durasi_recovery_time": 33919585,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL BETUTU GANG JAGUNG NO - RT 01 RW - KEL SELINDUNG BARU KEC GABEK KOTA PANGKAL PINANG / MASUK GANG DISAMPING KANTOR MIGRASI DAN LAPANGAN BOLA ",
                    "no_telp_pelapor": "07174262815",
                    "keterangan_pelapor": "MUTASI_K (G9923020188596:g) - MOHON TIDAKLANJUTNYA INFO PEL TANGGAL 01/02/2023 DIPERSIL TSB DILAKUKAN PERGANTIAN APP DENGAN NO METER 32201752477 NAMUN PELANGGAN TIDAK BERADA DILOKASI INFO DI P2APST NO METER TERSEBUT TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! , MOHON PELANGGAN DIKONFIRMASI TERKAIT PERIHAL TSB DENGAN NO HP PELANGGAN YANG BISA DIHUBUNGGI 08127850593 .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5223020101377",
                    "waktu_lapor": "01/02/2023 16:55:33",
                    "waktu_response": "01/02/2023 17:16:11",
                    "waktu_recovery": "01/02/2023 18:20:32",
                    "durasi_response_time": 1238,
                    "durasi_recovery_time": 3861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. DEDE SYAHROJI",
                    "alamat_pelapor": " JLN NIAGA RAYA JABABEKA 2 KEL PASIR SARI KEC CIKARANG SELATAN KAB BEKASI 17532 INDOMARET KOREM 051",
                    "no_telp_pelapor": "087884777830",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK JANUARI 2023. ST AW 16615, ST AK 26337, ST BERDASARKAN ANGKA ACMT JANUARI/2023 = 16615. REK (SUDAH DILUNASI). (KWH MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN, TIDAK BERPAGAR, RUMAH DIHUNI). ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020101379",
                    "waktu_lapor": "01/02/2023 16:55:59",
                    "waktu_response": "01/02/2023 17:27:29",
                    "waktu_recovery": "01/02/2023 18:35:54",
                    "durasi_response_time": 1890,
                    "durasi_recovery_time": 4105,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100380664",
                    "nama_pelapor": "IBU YANI ",
                    "alamat_pelapor": "JL- KK BUMI CBR PERMAI BLOK F4 NO.  7 RT 1/RW6 KEL CIBARUSAH JAYA KEC CIBARUSAH KAB BEKASI> SEBRANG MASJID ANUR ",
                    "no_telp_pelapor": "6285775735748",
                    "keterangan_pelapor": "INFO BLOCKING TOKEN DENGAN NO REG 5372143077298 TERKAIT P2TL DENGAN ID PEL 537216637440 ATAS NAMA IING TOHIR , PELANGGAN MENANYAKAN PERIHAL APA TERKAIT P2TL. DAN PELANGGAN SUDAH KE RAYON DAN DI INFORMASIKAN PETUGAS RAYON KARENA OPAL .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1623020100005",
                    "waktu_lapor": "01/02/2023 16:58:40",
                    "waktu_response": "01/02/2023 17:07:27",
                    "waktu_recovery": "01/02/2023 17:09:46",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUTANTO",
                    "alamat_pelapor": "DS AIR BELO",
                    "no_telp_pelapor": "081367674561",
                    "keterangan_pelapor": "MAU RENOVASI RUMAH, MOHON DI DAFTARKAN PERGESERAN KWH SEMENTARA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K5223020101390",
                    "waktu_lapor": "01/02/2023 17:02:28",
                    "waktu_response": "01/02/2023 17:07:10",
                    "waktu_recovery": "01/02/2023 17:26:36",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 1166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAYU",
                    "alamat_pelapor": "TANIRAN KUBAH, NO.21, RT.1/RW.1, TANIRAN KUBAH, KEC. ANGKINANG  KAB. HULU SUNGAI SELATAN, ANGKINANG, KALIMANTAN SELATAN 71291 (SEBERANG MAKAM DATU TANIRAN),",
                    "no_telp_pelapor": "082329728385",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN, SISA KWH 17,46. NOMOR TOKEN YANG DIMASUKKAN SUDAH SESUAI, PEMBELIAN TGL 03/11/2022 37837317360812861199. DARI DATA P2APST TERDAPAT PERUBAHAN NOMER METER DARI 14041554222 MENJADI 45101911472",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KANDANGAN"
                },
                {
                    "no_laporan": "K5123020101266",
                    "waktu_lapor": "01/02/2023 17:02:51",
                    "waktu_response": "01/02/2023 17:52:28",
                    "waktu_recovery": "01/02/2023 17:55:40",
                    "durasi_response_time": 2977,
                    "durasi_recovery_time": 192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "30700",
                    "nama_pelapor": "BP ZAINUL ",
                    "alamat_pelapor": "JL DR SUTOMO NO. 43 BELAKANG RT-  1 / RW- 1 KEL PENGANJURAN KEC BANYUWANGI KAB BANYUWANGI / DI DEPAN KRISBOW ",
                    "no_telp_pelapor": "0895413536880",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL  SETELAH UPDATE VKRN 43, SISA 161.20 KWH. PTL  NYALA. DILOKASI (PELANGGAN TIDAK MENGETAHUI) SUDAH ADA / BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO. TOKEN 66567116699835135884 SUDAH SESUAI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K1223020100342",
                    "waktu_lapor": "01/02/2023 17:05:25",
                    "waktu_response": "01/02/2023 17:13:40",
                    "waktu_recovery": "01/02/2023 18:53:42",
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 6002,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50217590",
                    "nama_pelapor": "IBU DWI",
                    "alamat_pelapor": "JL PATTIMURA NO - RT-  2 / RW- 9 DN NGLARANGAN DS KARANG ASRI KEC NGAWI KAB NGAWI . ACUAN : DEKAT POHON BERINGIN BESAR ",
                    "no_telp_pelapor": "6285784549937",
                    "keterangan_pelapor": "MOHON BANTUAN PENANGANAN. INFO PELANGGAN 1 RUMAH VOLTAGE TIDAK STABIL DI PERSIL SEJAK TADI MALAM . NAMUN SAAT INI MENYALA NORMAL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5223020101395",
                    "waktu_lapor": "01/02/2023 17:07:02",
                    "waktu_response": "01/02/2023 17:08:43",
                    "waktu_recovery": "01/02/2023 18:10:17",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 3694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LIJA",
                    "alamat_pelapor": "JL RAWA BANTENG RT 1 RW 1 KEL KP RAWA BANTENG KEC CIKARANG BARAT KOTA BEKASI JABAR >> DEPAN BIDAN EMA, LOKASI DI TUKANG PISANG ",
                    "no_telp_pelapor": "6285710100532",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERDAPAT INFO BLOCKING TOKEN. TETAPI TIDAK ADA PENJELASAN PENYEBABNYA DI P2APST. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5223020101398",
                    "waktu_lapor": "01/02/2023 17:09:37",
                    "waktu_response": "01/02/2023 17:53:04",
                    "waktu_recovery": "01/02/2023 17:54:16",
                    "durasi_response_time": 2607,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK ISKANDAR",
                    "alamat_pelapor": "DESA PASIRAN , KEC .BANTAN, KAB.BENGKALIS ,PROVINSI. RIAU",
                    "no_telp_pelapor": "082391111728",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN, TAGIHAN REKENING BULAN JANUARI 2023 PELANGGAN TERLAMBAT BAYAR NAMUN SUDAH DI LUNASI TGL 26/01/2023. PETUGAS MELAKUKAN MIGRASI KE PRABAYAR. SAAT INI ID PEL 182301827914 SUDAH BERUBAH STATUS MENJADI PRABAYAR. TERKAIT LAPORAN K5223020100673, LANGGAN SUDAH DATANG KE KANTOR PLN UNIT TERKAIT, NAMUN PELANGGAN MENGHENDAKI TETAP MENGGUNAKAN KWH METER PASCABAYAR. ",
                    "media": "Email",
                    "nama_ulp": "ULP BENGKALIS"
                },
                {
                    "no_laporan": "K5123020101274",
                    "waktu_lapor": "01/02/2023 17:12:23",
                    "waktu_response": "01/02/2023 17:18:08",
                    "waktu_recovery": "01/02/2023 18:25:59",
                    "durasi_response_time": 345,
                    "durasi_recovery_time": 4071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MASDA",
                    "alamat_pelapor": "JL KSR DADI KOSMAYADI NO 40 J RT 3 RW 4 KEL TENGAH KEC CIBINONG KAB BOGOR. ACUAN : SEBERANG GEDUNG PRAMUKA",
                    "no_telp_pelapor": "082168888003",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (00027560),\\nAPP TGL. (01/02/2023) = (27960).\\nPETUGAS CATER (KURANG MENGETAHUI).\\nREKENING (BELUM DILUNASI).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5223020101406",
                    "waktu_lapor": "01/02/2023 17:12:35",
                    "waktu_response": "01/02/2023 18:42:09",
                    "waktu_recovery": "01/02/2023 18:52:16",
                    "durasi_response_time": 5374,
                    "durasi_recovery_time": 607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. FAHMI",
                    "alamat_pelapor": "BTN TINGGEDE INDAH,BLOK F NO. 9, RT 9/ RW 2,DESA TINGGEDE, KECAMATAN MARAWOLA, KABUPATEN SIGI, PROVINSI SULAWESI TENGAH, PJU SIGI, 2519-B",
                    "no_telp_pelapor": "082291694926",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA SESUAI INFORMASI PELANGGAN SEKITAR TANGGAL 23 JULI 2022 PETUGAS PLN MEMINDAHKAN LAMPU JALAN DARI TEMPAT YANG SEHARUSNYA, KEMUDIAN MENYURUH PELANGGAN MEMBELI TIANG BARU, SETELAH PELANGGAN MEMBELI TIANG, PELANGGAN MEMINTA PLN MEMINDAHKAN LAMPU TERSEBUT KE TIANG YANG BARU, NAMUN PLN TIDAK MAU MEMINDAHKANNYA,, PELANGGAN RUGI UANG KARENA SUDAH MEMBELI TIANG DAN PETUGAS PLN LEPAS TANGGUNG JAWAB.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K3223020100361",
                    "waktu_lapor": "01/02/2023 17:13:04",
                    "waktu_response": "01/02/2023 17:15:19",
                    "waktu_recovery": "01/02/2023 18:16:24",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 3665,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FEBRIANTI",
                    "alamat_pelapor": "JL.BUNGA MATAHARI, PR DE PRATAMA BLOK E1 NO.1 KEL.JATI RANGGA KEC.JATI SAMPURNA KOTA BEKASI. ACUAN: DEKAT MASJID ULIAH AL MASYKIRI",
                    "no_telp_pelapor": "081374669294",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH. PEMOHON SEBAGAI ISTRI PEMILIK PERSIL DENGAN NO ID PEL 547301881876. ATAS NAMA: FEBRIANTI NO.KTP: 3175104402810002",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100346",
                    "waktu_lapor": "01/02/2023 17:16:02",
                    "waktu_response": "01/02/2023 17:18:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 145,
                    "durasi_recovery_time": 33920358,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MANIK",
                    "alamat_pelapor": "JL FLAMBOYAN RAYA GG FLAMBOYAN DALAM NO 12, RT -/ RW  -, LING 2 KEL TJG SELAMAT KEC MEDAN TUNTUNGAN,MEDAN ACUAN INDOMARET FRESS",
                    "no_telp_pelapor": "082161637063",
                    "keterangan_pelapor": "MUTASI_K (G9923020188578:gangguan app) - INFORMASI PELANGGAN BUKAN DESEMBER PENANGANAN GANGGUAN PTL OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG .MOHON SEGERA DAPAT DIPASANG KEMBALI SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5223020101416",
                    "waktu_lapor": "01/02/2023 17:18:02",
                    "waktu_response": "01/02/2023 17:19:41",
                    "waktu_recovery": "01/02/2023 18:24:27",
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 3886,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002751981",
                    "nama_pelapor": "BP OBIE",
                    "alamat_pelapor": "JL. INDUSTRI KP. SEMPU, 198, RT/RW 01/03, DESA PASIR GOMBONG, CIKARANG UTARA, KAB. BEKASI, JAWA BARAT (RUMAH IBU IYOS)",
                    "no_telp_pelapor": "085810386038",
                    "keterangan_pelapor": "TERKAIT = K5222120300634 & K5222120301826. MOHON PERIKSA APP, PIRINGAN APP DIRASAKAN CEPAT BERPUTAR. STAND APP TGL 27/11/2022 = 1814.",
                    "media": "Email",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020101417",
                    "waktu_lapor": "01/02/2023 17:18:48",
                    "waktu_response": "01/02/2023 18:01:41",
                    "waktu_recovery": "01/02/2023 18:49:46",
                    "durasi_response_time": 2573,
                    "durasi_recovery_time": 2885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020101269, MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK) TERKAIT LAPORAN K5423020101538 BELUM ADA KONFIRMASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020101418",
                    "waktu_lapor": "01/02/2023 17:19:47",
                    "waktu_response": "01/02/2023 18:49:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5366,
                    "durasi_recovery_time": 33914912,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELANI",
                    "alamat_pelapor": "JL RAYA LEBAK BANGSRI RT.02/RW.03 DS GUYANGAN KEC BANGSRI KAB JEPARA JATENG",
                    "no_telp_pelapor": "082323778687",
                    "keterangan_pelapor": "MUTASI_K (G9923020188695:info padam) - MOHON BANTUAN KONFIRMASI PELANGGAN MENDAPATKAN INFORMASI PEMADAMAN MELALUI IG PADA TANGGAL 02/02/2023 JADWAL PEMADAMAN PUKUL 10:30 - 13:30 WIB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGSRI"
                },
                {
                    "no_laporan": "K5123020101283",
                    "waktu_lapor": "01/02/2023 17:21:26",
                    "waktu_response": "01/02/2023 18:21:56",
                    "waktu_recovery": "01/02/2023 19:22:13",
                    "durasi_response_time": 3630,
                    "durasi_recovery_time": 3617,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP FARIS",
                    "alamat_pelapor": "JL PULO SIRIH  TENGAH 12 BLOK EA NO. 379B RT 7 RW 14 KEL PEKAYON JAYA KEC BEKASI SELATAN KOTA BEKASI / DEKAT MASJID AL FURQON ",
                    "no_telp_pelapor": "081287888354",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN MEMINTA DIPINDAHKAN JARINGAN (TERKAIT TR) PLN KARENA JIKA TETANGGA HIDUP, MAKA LISTRIK PELANGGAN PADAM. PELANGGAN MEMINTA DISAMAKAN SAJA DENGAN TETANGGA SEKITAR ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K1223020100351",
                    "waktu_lapor": "01/02/2023 17:24:39",
                    "waktu_response": "01/02/2023 17:27:50",
                    "waktu_recovery": "01/02/2023 17:39:18",
                    "durasi_response_time": 191,
                    "durasi_recovery_time": 688,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO ",
                    "alamat_pelapor": "JL NASIONAL MELABO TAPAK TUAN DS GAMPUNG BELANG TENGAO DS SIMPANG PET NAGARAYA ACEH/ DEKAT SMP 1",
                    "no_telp_pelapor": "081360322888",
                    "keterangan_pelapor": "LEBIH TAGIH, STAND APP TGL 1 FEBRUARI 217, STAND APP JANUARI 2023 :  566",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5123020101292",
                    "waktu_lapor": "01/02/2023 17:24:52",
                    "waktu_response": "01/02/2023 18:00:41",
                    "waktu_recovery": "01/02/2023 18:08:58",
                    "durasi_response_time": 2149,
                    "durasi_recovery_time": 497,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDAH",
                    "alamat_pelapor": "PR BOEMI SERANA MANDALA JL. KAMBOJA BLOK RASYID SEDANI B2 NO.2. RT 0 RW 0. KEL LUBUK PANJANG. KEC TAMPAN. KAB KAMPAR. ANCER2 DEKAT SEKOLAHAN",
                    "no_telp_pelapor": "081270201798",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL. SISA PULSA SAAT INI 260 KWH. NOMER TOKEN 3112 7210 5248 7001 9691",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KAMPAR"
                },
                {
                    "no_laporan": "K5223020101428",
                    "waktu_lapor": "01/02/2023 17:25:38",
                    "waktu_response": "01/02/2023 17:27:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 33919839,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MANTO ",
                    "alamat_pelapor": "JL TARIAN RAYA BARAT PERUM GADING MAS BLOK C8 NO 12 RT 3/RW 11 KEL PEGANGSAAN 2 KEC KELAPA GADING JAKARTA UTARA >> BELAKANG POLSEK KELAPA GADING ",
                    "no_telp_pelapor": "085226048419",
                    "keterangan_pelapor": "MUTASI_K (G9923020188707:Mohon segera di TL) - TOKEN GAGAL DIMASUKKAN KONDISI PTL NYALA SISA 46.43 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5223020101436",
                    "waktu_lapor": "01/02/2023 17:28:28",
                    "waktu_response": "01/02/2023 17:37:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 513,
                    "durasi_recovery_time": 33919244,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD JIANDA ",
                    "alamat_pelapor": "JL SPT TRI PUTA NO- RT 27/RW 8 KEL DAMANG TENGAH KEC DHAMANG KAB KOTA WARINGIN TIMUR SAMPIT > MASUK DEKAT KANTOR KORAMIL ",
                    "no_telp_pelapor": "6285651077604",
                    "keterangan_pelapor": "MUTASI_K (G9923020188604:keluhan alih gangguan) - TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL.SISA KWH 40.-  NO TOKEN  08413199496180166751",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5123020101301",
                    "waktu_lapor": "01/02/2023 17:29:21",
                    "waktu_response": "01/02/2023 17:36:22",
                    "waktu_recovery": "01/02/2023 19:41:06",
                    "durasi_response_time": 421,
                    "durasi_recovery_time": 7484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUH ANSHOR",
                    "alamat_pelapor": "JL - DS SUMBER URIP RT - RW - NO DN PIRIP KEC BERBEK KAB NGANJUK JATIM ACUAN : TANAH TSB MILIK BP MUHAMMAD ANSOR ACUAN LOKASI DAERAH PEMUKIMAN WARGA",
                    "no_telp_pelapor": "6285640432494",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR 2 MINGGU YANG LALU ADA PETUGAS MELAKUKAN PEMASANGAN TIANG LISTRIK PLN DI TANAH MILIK PELANGGAN TANPA SEPENGETAHUAN PELANGGAN DAN TANPA MUSYAWARAH. PELANGGAN BERKEBERATAN ATAS PERIHAL TERSEBUT DAN MENGINGINKAN DI PINDAHKAN KE TEMPAT LAIN. TERKAIT K5423012706504",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5123020101315",
                    "waktu_lapor": "01/02/2023 17:35:51",
                    "waktu_response": "01/02/2023 18:04:57",
                    "waktu_recovery": "01/02/2023 19:51:14",
                    "durasi_response_time": 1746,
                    "durasi_recovery_time": 6377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32006115458",
                    "nama_pelapor": "IBU ERIA",
                    "alamat_pelapor": "JL TRUE LIGHT KOMP PERMATA BLOK HG19 NO 7 KEL PERIGI KEC PONDOK AREN KOTA TANGSEL / DEKAT POS SECURTY MASJID AL AQSHO ",
                    "no_telp_pelapor": "081211046796",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP , DIKARENAKAN RENOVASI RUMAH  , NIK 3674036304850001 AN IBU ERIANDARI SELAKU PEMILIK PERSIL SEKARANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5123020101317",
                    "waktu_lapor": "01/02/2023 17:38:23",
                    "waktu_response": "01/02/2023 17:43:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 326,
                    "durasi_recovery_time": 33918836,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "06K160418",
                    "nama_pelapor": "BP GADING ",
                    "alamat_pelapor": "PR BAMBU ASRI BLOK A NO 5 RT3 RW02 DS KEDUNGWARU KEC KEDUNGWARU KAB TULUNGAGUNG / KANTOR SAMSAT LAMA KE UTARA, PATUNG POLISI KE UTRAA SEDIKIT",
                    "no_telp_pelapor": "082120442399",
                    "keterangan_pelapor": "MUTASI_K (G9923020288971:gangguan) - PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA M BANKING BCA. PTL MINTA DISAMBUNG KEMBALI - TERKAIT K5123013101322",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5223020101458",
                    "waktu_lapor": "01/02/2023 17:41:11",
                    "waktu_response": "01/02/2023 18:00:28",
                    "waktu_recovery": "01/02/2023 20:23:05",
                    "durasi_response_time": 1157,
                    "durasi_recovery_time": 8557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "JLN SETIA KAWAN RAYA NO.31 (POSISI RUMAH DALAM GANG, PATOKAN PENJAHIT TERATAI SAMA PENJUAL SENDAL)",
                    "no_telp_pelapor": "0859106992718",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN TERTERA GAGAL KARENA BARU SAJA UPDATE VKRN 43 SISA TOKEN 19.23 KWH. TOKEN\\n36685739642516293486\\n46028237072724364025\\n50527362244982802261\\n42835902887336233239",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K1223020100359",
                    "waktu_lapor": "01/02/2023 17:41:12",
                    "waktu_response": "01/02/2023 17:51:34",
                    "waktu_recovery": "01/02/2023 20:32:04",
                    "durasi_response_time": 622,
                    "durasi_recovery_time": 9630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUMBONO",
                    "alamat_pelapor": "JL - PR BUKIT MUTIARA PERMAI BLOK G No. 42 KEL  TANGKERANG TIMUR, KEC TENAYAN RAYA, KOTA PEKANBARU, RIAU ACUAN DEKAT PESANTREN",
                    "no_telp_pelapor": "081371004077",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, PELANGGAN DENGAN ID PEL 181101186460 APP DI BONGKAR RAMPUNG KARENA SEBELUMNYA ADA KETERLAMBATAN PEMBYARAN, DAN PADA SISTEM SUDAH DI ALIHKAN KE PRABAYAR TGL 30/12/2022 NAMUN SAMPAI SAAT INI APP PRABAYAR BELUM DI SAMBUNG, DENGAN NO AGENDA 181100522212307721 DAN NO REG 1811017042612 TAGIHAN SUDAH DI LUNASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K3223020100373",
                    "waktu_lapor": "01/02/2023 17:43:06",
                    "waktu_response": "01/02/2023 17:47:15",
                    "waktu_recovery": "01/02/2023 18:30:47",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 2612,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOLIK",
                    "alamat_pelapor": "JL KALICOMPLANG RT 5 RW 1 DS PONGGOK KEC PONGGOK KAB BLITAR",
                    "no_telp_pelapor": "6285791204483",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MINTA POHON DITEBANG OLEH PETUGAS DIKARENAKAN DAUN POHON MENYENTUH JTR YANG MENGELUARKAN STROM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRENGAT"
                },
                {
                    "no_laporan": "K5123020101333",
                    "waktu_lapor": "01/02/2023 17:46:33",
                    "waktu_response": "01/02/2023 17:55:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 533,
                    "durasi_recovery_time": 33918139,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MASDUKI",
                    "alamat_pelapor": "PR PESONA PERMATA GADING II BLOK VV NO 26 JL.- KEL BLURU KIDUL KEC SIDOARJO KAB SIDOARJO DEKAT KODIM",
                    "no_telp_pelapor": "081331810006",
                    "keterangan_pelapor": "MUTASI_K (G9923020188659:perlu penormalan) -  PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN MCB KWH METER TERBAKAR SEJAK TANGGAL 15/01/2023 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (TIDAK DIHUNI) DIJANJIKAN PENGGANTIAN NAMUN BELUM ADA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020101339",
                    "waktu_lapor": "01/02/2023 17:49:10",
                    "waktu_response": "01/02/2023 17:57:21",
                    "waktu_recovery": "01/02/2023 19:06:35",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 4154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YOHANA",
                    "alamat_pelapor": "JL TG.PERMATA NO.02     ",
                    "no_telp_pelapor": "085362020665",
                    "keterangan_pelapor": "PELANGGAN MINTA DIHUBUNGI KE NO 085362020665 UNTUK REALISASI PERMOHONAN PS DENGAN NO REG 1290629000597",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5123020101342",
                    "waktu_lapor": "01/02/2023 17:49:23",
                    "waktu_response": "01/02/2023 17:55:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 33918147,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UBAY ",
                    "alamat_pelapor": "JL - KP BENDERA SUMBEREJO NO - RT 1 RW 11 KEL SUMBEREJO KEC BANYU PUTIH KAB SITUBONDO (DEKAT GARDU)",
                    "no_telp_pelapor": "082325148516",
                    "keterangan_pelapor": "MUTASI_K (G9923020188626:perlu penanganan petugas) - TIDAK BISA ENTRY TOKEN, KARENA ANGKA KEYPAD ( ANGKA : 0 ) TIDAK BERFUNGSI, NM : 32154804868, SISA TOKEN : 50 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ASEMBAGUS"
                },
                {
                    "no_laporan": "K5123020101346",
                    "waktu_lapor": "01/02/2023 17:50:31",
                    "waktu_response": "01/02/2023 18:27:24",
                    "waktu_recovery": "01/02/2023 20:00:44",
                    "durasi_response_time": 2213,
                    "durasi_recovery_time": 5600,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001600505",
                    "nama_pelapor": "IBU IRNA",
                    "alamat_pelapor": "KP GROGOL   JL MANDOR BASAR  NO  51 RT-002 / RW-01 KEL  RANGKAPAN JAYA KEC PANCORAN  MAS  KOTA DEPOK /  DAERAH MARINIR  ",
                    "no_telp_pelapor": "081317227895",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (DESEMBER  ) = (53.561),\\nAPP TGL. (21/12/2022 =  52.198 ).\\nBANGUNAN KOSONG  \\nREKENING (/TELAH DILUNASI TGL. 20/12/2022 ).   , LETAK APP TIDAK MUDAH DIJANGKAU ATAU  PAGAR  DIGEMBOK  \\nTERKAIT : K5122122101356, K5123010401214 MASIH BELUM ADA PENANGANAN ATAU DIHUBUNGI UNIT SETEMPAT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5223020101472",
                    "waktu_lapor": "01/02/2023 17:52:16",
                    "waktu_response": "01/02/2023 18:00:19",
                    "waktu_recovery": "01/02/2023 19:54:27",
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 6848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ACHMAD YUDI",
                    "alamat_pelapor": "yudi.ferdiansyah1994@gmail.com\\n\\nPERUMNAS BUMI TELUK JAMBE BLOK R 77 DESA SUKALUYU KECAMATAN TELUKJAMBE TIMUR KABUPATEN KARAWANG",
                    "no_telp_pelapor": "081223766401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN KEHILANGAN ID PELANGGAN AN. (Heddy Setiawan) DENGAN DAYA TERPASANG 1300  VA. PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN REKENING LISTRIK",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K3223020100381",
                    "waktu_lapor": "01/02/2023 17:54:14",
                    "waktu_response": "01/02/2023 18:25:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1895,
                    "durasi_recovery_time": 33916316,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IKE",
                    "alamat_pelapor": "JL- PR GRAHA INDAH PINELENG  2 JAGA 1 BLOK B NO 12  DS  PENELENG DUA KEC PINELENG INDAH 2 KAB MINAHASA   LOKASI RUMAH PRAKTEK DR EVI ACUAN LOKASI BPG ",
                    "no_telp_pelapor": "0431827080",
                    "keterangan_pelapor": "MUTASI_K (G9923020188724:h) - GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 19.68  KWH \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5123020101352",
                    "waktu_lapor": "01/02/2023 17:54:17",
                    "waktu_response": "01/02/2023 17:56:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 33918102,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GUNAWAN",
                    "alamat_pelapor": "PR DE AMARYLIS GARDEN BLOK A NO.5 JLN BRANTAS RT 2 RW 4 KEL PILANG KEC KADEMANGAN KAB PROBOLINGGO JAWA TIMUR - ACUAN: -",
                    "no_telp_pelapor": "081368510804",
                    "keterangan_pelapor": "MUTASI_K (G9923020188623:kct) - KESULITAN ENTRY TOKEN KETERANGAN GAGAL (\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\"),PTL NYALA, SISA= 56,53 KWH, NO.METER: 32009858856 ,CARA ENTRY SUDAH BENAR, KODE TOKEN PEMBELIAN TGL 01/02/2023 SUDAH BENAR YAITU : 2312 1595 4466 0776 1567 (BELUM PERNAH ADA PETUGAS PLN DATANG UNTUK UPDATE SYSTEM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5123020101353",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_response": "01/02/2023 17:55:40",
                    "waktu_recovery": "01/02/2023 18:07:35",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NANDA",
                    "alamat_pelapor": "JL PURI SURYA JAYA PR  PURI SURYA JAYA CLUSTER VALENCIA GARDEN BLOK  BB4 NO 49 KEL GEMURUNG KEC GEDANGAN KAB SIDOARJO // DEKAT MCD , DI KOMPLEK  PURI SURYA JAYA",
                    "no_telp_pelapor": "081249970466",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 40,\\nDILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1223020100370",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_response": "01/02/2023 17:56:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 33918048,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA",
                    "alamat_pelapor": "JL JAMIN GINTING LAUCIH  NO 0 RT-0 / RW-0 KEL SIDOMULYO KEC MEDAN TUNTUNGAN KOTA MEDAN  / DEKAT SPBU ",
                    "no_telp_pelapor": "085371170934",
                    "keterangan_pelapor": "MUTASI_K (G9923020188666:gangguan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 {PTL TIDAK PADAM} 30888893992405819805 (SISA TOKEN 12.49 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K1223020100372",
                    "waktu_lapor": "01/02/2023 17:57:33",
                    "waktu_response": "01/02/2023 18:00:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 33917810,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUTI",
                    "alamat_pelapor": "JL DS BANGUN SARI BARU GG SUKARJAYA,NO-, DN 10, RT/RW-, KEC TANJUNG MERAWA, KAB DELISERDANG, ACUAN : -",
                    "no_telp_pelapor": "081264503261",
                    "keterangan_pelapor": "MUTASI_K (G9923020188632:segera di tl) - APP TERTERA PERINGATAN ERROR , PTL MENYALA, SISA KWH ; 200\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5223020101483",
                    "waktu_lapor": "01/02/2023 17:57:39",
                    "waktu_response": "01/02/2023 18:04:52",
                    "waktu_recovery": "01/02/2023 22:13:34",
                    "durasi_response_time": 433,
                    "durasi_recovery_time": 14922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KODIR",
                    "alamat_pelapor": "KP KADONGDONG RT-1 / RW-4 JL ARYA JAYA SENTIKA NO - DESA PASIR NANGKA, KEC TIGA RAKSA, KAB TANGERANG // DEKAT SMAN 6 KAB TANGERANG",
                    "no_telp_pelapor": "087888265486",
                    "keterangan_pelapor": "APP PRA TERTERA GAGAL. TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43. PTL NORMAL. SISA KWH:18.38. PEMBELIAN TANGGAL 31/1/2023 DAN 1/2/2023. NO TOKEN : 4759 6043 3605 2172 6019 // 0172 4128 6067 9633 4446. ALARM BELUM BERBUNYI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5123020101357",
                    "waktu_lapor": "01/02/2023 17:57:48",
                    "waktu_response": "01/02/2023 18:49:51",
                    "waktu_recovery": "01/02/2023 20:10:19",
                    "durasi_response_time": 3123,
                    "durasi_recovery_time": 4828,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50144678",
                    "nama_pelapor": "IBU RIA ",
                    "alamat_pelapor": "PR PONDOK PERMATA SUCI BLOK- JL YAKUT I NO 36 RT 1 RW 29 KEL SUCI KEC MANYAR KAB GRESIK/DEPAN TOKO YASIN",
                    "no_telp_pelapor": "081331860805",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN DI APLIKASI TANGGAL 27/01/2023 TAGIHAN BULAN 01/2023 BESERTA BK TELAH DILUNASI VIA BSM. (PELANGGAN BELUM MELAKUKAN PEMBAYARAN) PTL MINTA DISAMBUNG KEMBALI // LAPOR KEMBALI 18.52(CC.51.EKOHADI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5223020101490",
                    "waktu_lapor": "01/02/2023 18:01:19",
                    "waktu_response": "01/02/2023 18:28:49",
                    "waktu_recovery": "01/02/2023 19:36:28",
                    "durasi_response_time": 1650,
                    "durasi_recovery_time": 4059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RENA ",
                    "alamat_pelapor": "PR KOTA DAMAI LESTARI BLOK A6 NO 24 JL APEL DS CIANTRA KEC CIKARANG SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "6287734151192",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5323020100694, INFO BLOCKING TIDAK BISA BELI TOKEN NO REGISTRASI TAGIHAN SUSULAN TIDAK MUNCUL  SISA KWH  0.67.PELANGGAN TELAH MENGHUBUNGI KEMBALI KE PLN 123, DIKARENAKAN BELUM ADA PENANGANAN MAUPUN KONFIRMASI DARI PETUGAS. MOHON TINDAK LANJUT DAN PENYELESAIANNYA.\\nCC.52.ISMAIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K2323020100238",
                    "waktu_lapor": "01/02/2023 18:02:14",
                    "waktu_response": "01/02/2023 18:24:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1324,
                    "durasi_recovery_time": 33916407,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "86055139223",
                    "nama_pelapor": "BPK ZAINAL ABIDIN",
                    "alamat_pelapor": "JL.DN.TLAGAH BARAT RT.-/- NO.- DS.TLAGAH KEC.BANYUATES KAB.SAMPANG ,ACUAN -",
                    "no_telp_pelapor": "6285745747245",
                    "keterangan_pelapor": "MUTASI_K (G9923020188730:perlu pengecekan petugas) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,SISA KWH 25\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5223020101492",
                    "waktu_lapor": "01/02/2023 18:02:29",
                    "waktu_response": "01/02/2023 18:10:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 490,
                    "durasi_recovery_time": 33917226,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAM",
                    "alamat_pelapor": "JL AHMAD YANI NO 58  RT-1 / RW-3 KEL CIKAMPEK SELATAN DN GALUR KEC. CIKAMPEK KAB KARAWANG | DEKAT MASJID AL KAUSAR  ",
                    "no_telp_pelapor": "6285601078283",
                    "keterangan_pelapor": "MUTASI_K (G9923020188640:geser kwh meter ) - MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 534612310230",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5223020101498",
                    "waktu_lapor": "01/02/2023 18:05:12",
                    "waktu_response": "01/02/2023 18:19:14",
                    "waktu_recovery": "01/02/2023 18:58:36",
                    "durasi_response_time": 842,
                    "durasi_recovery_time": 2362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIK",
                    "alamat_pelapor": "JL BUKIT PALMA D1 NO 80 RT -- RW -- KEL BABAT JERAWAT KEC PAKAL KOTA SURABAYA JAWA TIMUR // -- ",
                    "no_telp_pelapor": "628155011455",
                    "keterangan_pelapor": "PELANGGAN MENGINFORMASIKAN SEBELUMNYA ADA RABAS RABAS POHON DARI PLN DI DEPAN RUMAH PELANGGAN NAMUN SISA RANTING POHON TIDAK DIBERSIHKAN DAN PELANGGAN SAAT INI TIDAK BISA KELUAR RUMAH KARENA TERHALANG RANTING TERSEBUT, MOHON PELANGGAN SEGERA DIKONFIRMASI. PTL NYALA, PELANGGAN HARD COMPLAIN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K1423020100518",
                    "waktu_lapor": "01/02/2023 18:05:34",
                    "waktu_response": "01/02/2023 19:17:41",
                    "waktu_recovery": "01/02/2023 19:28:03",
                    "durasi_response_time": 4327,
                    "durasi_recovery_time": 622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI ",
                    "alamat_pelapor": "JL PERMATA PERUM VILLA PERMATA INDAH BLOK L NO 6 KEL - KEC PAYUNG SEKAKI KOTA PEKANBARU. DEKAT JL SUKARNO HATTA ",
                    "no_telp_pelapor": "082170045581",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 80 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5223020101502",
                    "waktu_lapor": "01/02/2023 18:06:28",
                    "waktu_response": "01/02/2023 18:16:09",
                    "waktu_recovery": "01/02/2023 21:10:26",
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 10457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "456697",
                    "nama_pelapor": "IBU VITA",
                    "alamat_pelapor": "JL PORIS KK GRAND PORIS BLOK AA2 NO 55 - RT -/ RW- KEL CIPONDOH KEC CIPONDOH KAB BANTEN//DIDALAM KOMPLEK",
                    "no_telp_pelapor": "6281808990242",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN FEBRUARI  STAND APP TGL LAPOR (1/02/2023) = 73484 DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK / PELANGGAN HUB KEMBALI (CC.52.MIKO)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5223020101506",
                    "waktu_lapor": "01/02/2023 18:07:46",
                    "waktu_response": "01/02/2023 18:21:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 798,
                    "durasi_recovery_time": 33916601,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG HANDOYO ",
                    "alamat_pelapor": "JL - NO - DK MILIRAN MANGGIS     RT-4 / RW-5, KEL MANJID KEC MADUSONGO KAB BOYOLALI // DEKAT DENGAN POM BENSIN 200 M ",
                    "no_telp_pelapor": "082226580320",
                    "keterangan_pelapor": "MUTASI_K (G9923020188649:mohon dicek ) - MOHON PENGECEKAN JARINGAN, DI WILAYAH  TSB VOLTASE SERING DROP SEJAK HARI INI, NAMUN SAAT INI SUDAH NORMAL  . SETIAP PUKUL 18.00. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOYOLALI"
                },
                {
                    "no_laporan": "K5223020101508",
                    "waktu_lapor": "01/02/2023 18:08:31",
                    "waktu_response": "01/02/2023 18:10:17",
                    "waktu_recovery": "01/02/2023 20:08:39",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 7102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BU RIFKA ",
                    "alamat_pelapor": "JL LOBANG BUAYA RT 4 RW 1 NO 42 KEL LOBANG BUAYA KEC CIPAYUNG KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "087770047833",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 TELAH DILUNASI MOHON PTL DISAMBUNG SESUAI KETENTUAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020101376",
                    "waktu_lapor": "01/02/2023 18:08:47",
                    "waktu_response": "01/02/2023 18:22:43",
                    "waktu_recovery": "01/02/2023 20:26:13",
                    "durasi_response_time": 836,
                    "durasi_recovery_time": 7410,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002035304",
                    "nama_pelapor": "BP ROBERT",
                    "alamat_pelapor": "RUKO RENI JAYA JL KETAPANG 3 BLOK AF 5 NO 24 KEL.PAMULANG BARAT KEC.PAMULANG KOD.TANGERANG SELATAN  ",
                    "no_telp_pelapor": "081213092403",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERGESERAN APP KARENA RENOVASI  DENGAN DATA : \\nNO IDPEL: 538730285112\\nNAMA PELANGGAN : R ARIAYASA   \\nALAMAT PELANGGAN : RUKO RENI JAYA JL KETAPANG 3 BLOK AF 5 NO 24 KEL.PAMULANG BARAT KEC.PAMULANG KOD.TANGERANG SELATAN \\nNAMA PEMOHON  :  ROBERT JUNAEDI \\nNO KTP PELANGGAN : 3674062109630004\\nNO TELP PEMOHON: 081213092403\\nPEMOHON MENGAKU SEBAGAI PIHAK YANG DIKUASAKAN terkait K5123013000371",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5223020101509",
                    "waktu_lapor": "01/02/2023 18:09:26",
                    "waktu_response": "01/02/2023 18:27:03",
                    "waktu_recovery": "01/02/2023 18:49:14",
                    "durasi_response_time": 1057,
                    "durasi_recovery_time": 1331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. DEDEK ",
                    "alamat_pelapor": "JL. RAWA JAYA I NO. 0 RT. 8 RW. 4 KEL. PONDOK KOPI KEC. PONDOK KOPI KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "6285702511721",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKAN PTL NORMAL SISA STROOM KWH 12.31 KWH. SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020101510",
                    "waktu_lapor": "01/02/2023 18:09:28",
                    "waktu_response": "01/02/2023 19:01:33",
                    "waktu_recovery": "02/02/2023 07:31:55",
                    "durasi_response_time": 3125,
                    "durasi_recovery_time": 45022,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "130168",
                    "nama_pelapor": "IBU MELIA ",
                    "alamat_pelapor": "JL ANGGRAINI RAYA NO 14 RT 5 RW-2 KEL SUKORAME KEC MOJOROTO KOTA KEDIRI DEKAT DENGAN MASJID.",
                    "no_telp_pelapor": "628165414401",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN  FEBRUARI STAND APP TGL LAPOR 1 FEBRUARI 2023  = 233176 DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER JARANG DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K1223020100381",
                    "waktu_lapor": "01/02/2023 18:09:38",
                    "waktu_response": "01/02/2023 18:39:50",
                    "waktu_recovery": "01/02/2023 20:31:58",
                    "durasi_response_time": 1812,
                    "durasi_recovery_time": 6728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZULFAN  ",
                    "alamat_pelapor": "JL . SINGGALANG VI  PR VILLA ZAITUN BLOK B NO 11 , KEL SIALANGSAKTI, TENAYAN RAYA, KOTA PEKANBARU, RIAU \\nACUAN DEKAT BUKIT BARISAN ",
                    "no_telp_pelapor": "081274295518",
                    "keterangan_pelapor": "TGL 12/01/2023 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181109912301124550 DAN NO REG 1811012073856 BP DAN STROOM PERDANA TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020101380",
                    "waktu_lapor": "01/02/2023 18:10:52",
                    "waktu_response": "01/02/2023 18:49:38",
                    "waktu_recovery": "01/02/2023 22:20:48",
                    "durasi_response_time": 2326,
                    "durasi_recovery_time": 12670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1681688",
                    "nama_pelapor": "BP AYIN",
                    "alamat_pelapor": "JL. KAPTEN DARMO SUGONDO NO.232 KEL. TENGGULUNAN KEC. KEBOMAS KAB. GRESIK / LOKASI DEKAT PABRIK BARATA",
                    "no_telp_pelapor": "081234575890",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 NO.TOKEN 6659 9031 5569 5121 0014 SISA TOKEN 16.46 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5223020101516",
                    "waktu_lapor": "01/02/2023 18:12:44",
                    "waktu_response": "01/02/2023 18:25:09",
                    "waktu_recovery": "01/02/2023 18:47:31",
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AI",
                    "alamat_pelapor": "JL. GENTENG NO 49 RT 1 RW 1 KEL CILAMAJANG KEC KAWALU KOTA TASIKMALAYA//LOKASI RUKO ",
                    "no_telp_pelapor": "6287774560645",
                    "keterangan_pelapor": "GAGAL TOKEN VKRN 43 .PTL MENYALA .SISA KWH 25.\\n32954589378747290413\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5123020101387",
                    "waktu_lapor": "01/02/2023 18:13:20",
                    "waktu_response": "01/02/2023 18:33:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1185,
                    "durasi_recovery_time": 33915880,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MURYANI / BPK SEMBIRING",
                    "alamat_pelapor": "JL JAMIN GINTING GG.BANGUN NO.13 KEL.MANGGA KC.MEDAN TUNTUNGN KOTA MEDAN -- DEKAT ASRAMA SABARA",
                    "no_telp_pelapor": "08123047754",
                    "keterangan_pelapor": "MUTASI_K (G9923020188668:gagal token) - TIDAK BISA INPUT TOKEN KET GAGAL. VKRN 43. NM 86015804627. PTL NYALA SISA 141,57 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K1223020100385",
                    "waktu_lapor": "01/02/2023 18:15:14",
                    "waktu_response": "01/02/2023 18:32:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1065,
                    "durasi_recovery_time": 33915886,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YAN",
                    "alamat_pelapor": "JL RINTE RAYA NO 158 RT0 RW0 KEL SIMPANG SELAYANG KEC MEDAN TUNTUNGAN KOTA MEDAN ACUAN : SEBELAH BENGKEL CAT MOBIL ",
                    "no_telp_pelapor": "085277270415",
                    "keterangan_pelapor": "MUTASI_K (G9923020188667:gagal token) - PELANGGAN TIDAK DAPAT INPUT NO TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 12.56 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5123020101397",
                    "waktu_lapor": "01/02/2023 18:18:07",
                    "waktu_response": "01/02/2023 18:27:53",
                    "waktu_recovery": "01/02/2023 18:42:11",
                    "durasi_response_time": 586,
                    "durasi_recovery_time": 858,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "138661",
                    "nama_pelapor": "BP KOKO",
                    "alamat_pelapor": "KK CIBUBUR VILLA BL C No. 6 , KEL JATIRADEN, KEC JATISAMPURNA, KOTA BEKASI, ",
                    "no_telp_pelapor": "082213838801",
                    "keterangan_pelapor": "PELANGGAN INGIN KABEL DARI TIANG KE KWH METER DIPANJANGKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100388",
                    "waktu_lapor": "01/02/2023 18:19:34",
                    "waktu_response": "01/02/2023 18:32:08",
                    "waktu_recovery": "01/02/2023 18:43:01",
                    "durasi_response_time": 754,
                    "durasi_recovery_time": 653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYA",
                    "alamat_pelapor": "JL MEDAN BANDA ACEH LORONG PANGKARIM NO 18  RT-0 / RW-0  DS MNS BAROE KANDANG  KEC MUARA 2 KOTA LHOKSUMAWE / DEKAT MENASAH DAN PABRIK ROTI",
                    "no_telp_pelapor": "0895327818966",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN ID METER 22118279748 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN VIA BSI DIKARENAKAN TERTERA (NO METER TIDAK TERDAFTAR) PTL TIDAK PADAM SISA 200 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LHOKSEUMAWE"
                },
                {
                    "no_laporan": "K5123020101409",
                    "waktu_lapor": "01/02/2023 18:23:54",
                    "waktu_response": "01/02/2023 18:28:41",
                    "waktu_recovery": "01/02/2023 18:54:46",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 1565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22110687476",
                    "nama_pelapor": "BP MUHAMMAD MAULDI",
                    "alamat_pelapor": "PR GRAHA SEDATI MAS JL KAMBOJA NO 20 KEL BUNCITAN , KEC SEDATI SIDOARJO ",
                    "no_telp_pelapor": "081380829967",
                    "keterangan_pelapor": "PELANGGAN GAGAL ENTRY TOKEN SETELAH UPDATE VKRN 43 , PTL MENYALA 147 KWH 33263737106199605005\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1223020100391",
                    "waktu_lapor": "01/02/2023 18:24:16",
                    "waktu_response": "01/02/2023 18:39:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 886,
                    "durasi_recovery_time": 33915523,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASTRO ",
                    "alamat_pelapor": "JL LINGKAR PATEMON RT 1 RW 6  DESA PATEMON KEC BOJONGSARI KAB PURBALINGGA JATENG ",
                    "no_telp_pelapor": "6285647680093",
                    "keterangan_pelapor": "MUTASI_K (G9923020188669:ditunggu konfirmasi petugas) - MOHON TINDAK LANJUT DAN PENYELESAIANYA PELANGGAN KEBERATAN DENGAN KONDISI LISTRIK YANG SELALU PADAM KETIKA HUJAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K3223020100395",
                    "waktu_lapor": "01/02/2023 18:25:46",
                    "waktu_response": "01/02/2023 18:45:34",
                    "waktu_recovery": "01/02/2023 19:04:24",
                    "durasi_response_time": 1188,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TINA ",
                    "alamat_pelapor": "JL KINCAN     RT-1 / RW-2  NO 22  KEL  JATI BENING KEC  PONDOK GEDE  KAB BEKASI   SETEMPAT SUPERINDO KINCAN  ",
                    "no_telp_pelapor": "6285774307792",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN  , VKRN 43  PTL NORMAL  SISA KWH  207\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020101548",
                    "waktu_lapor": "01/02/2023 18:28:08",
                    "waktu_response": "01/02/2023 18:43:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 911,
                    "durasi_recovery_time": 33915266,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "pantjacz@gmail.com",
                    "alamat_pelapor": "JL. TEROGONG 3 RT. 009 RW. 010 KEL. CILANDAK BARAT KEC. CILANDAK JAKARTA SELATAN DKI JAKARTA 12430",
                    "no_telp_pelapor": "087720950342",
                    "keterangan_pelapor": "MUTASI_K (G9923020188711:urgent) - GAGAL INPUT TOKEN VKRN 43. PTL NYALA",
                    "media": "Email",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K1423020100537",
                    "waktu_lapor": "01/02/2023 18:29:30",
                    "waktu_response": "01/02/2023 18:36:51",
                    "waktu_recovery": "02/02/2023 00:18:32",
                    "durasi_response_time": 441,
                    "durasi_recovery_time": 20501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLI ",
                    "alamat_pelapor": "JL ALAMSYAH RATU PRAWIRA NEGARA NO- RT- RW- KEL. KARANG JAYA KEC GANDUS KOTA PALEMBANG / DEKAT MUSI DUA, JL LETTU KARIM KADIR",
                    "no_telp_pelapor": "081532055590",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32171406971 SISA KWH 20 KWH , NO TOKEN: 69246358980068550003",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101429",
                    "waktu_lapor": "01/02/2023 18:31:45",
                    "waktu_response": "01/02/2023 18:34:27",
                    "waktu_recovery": "01/02/2023 18:47:53",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI",
                    "alamat_pelapor": "JL SYAMSUL ARIFIN NO 24 RT 2 RW 5 KEL POLAGAN KEC SAMPANG KAB SAMPANG DEKAT PASAR MARGALELA",
                    "no_telp_pelapor": "081336758802",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, APP KET GAGAL, BELUM ADA PEMBARUAN KWH, PTL MENYALA SISA KWH TIDAK TAHU, TOKEN 32770955428268131587",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5223020101565",
                    "waktu_lapor": "01/02/2023 18:35:05",
                    "waktu_response": "01/02/2023 18:36:40",
                    "waktu_recovery": "01/02/2023 19:38:22",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 3702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL KUKUN NO- KP KUKUN   RT-11 / RW-6 KEL CIANTRA KEC CIKARANG SELATAN KAB BEKASI > DEKAT MASJID ",
                    "no_telp_pelapor": "6285754897135",
                    "keterangan_pelapor": "INFO BLOCKING TOKEN DENGAN NO REG 5372143024093,ID PEL 537216842476 ATAS NAMA EVI AKHMAD JULIADI T  TERKAIT P2TL PELANGGAN INGIN MENANYAKAN TERKAIT P2TL YANG DIALAMI PELANGGAN. MOHON KONFIRMASINYA PERIHAL TERSEBUT \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1423020100540",
                    "waktu_lapor": "01/02/2023 18:37:04",
                    "waktu_response": "01/02/2023 19:07:02",
                    "waktu_recovery": "01/02/2023 21:53:48",
                    "durasi_response_time": 1798,
                    "durasi_recovery_time": 10006,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRIL",
                    "alamat_pelapor": "JL. RAYA KURANJI NO 8 RT 2 RW 2 KEL KURANJI KEC KURANJI KOTA PADANG LOKASI DEKAT SIMP AKSIRAT DEPAN TUGU PAHLAWAN",
                    "no_telp_pelapor": "081363018391",
                    "keterangan_pelapor": "INFO PEL. PEMANGKASAN POHON KARENA SUDAH MENYENTUH JARINGAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5123020101444",
                    "waktu_lapor": "01/02/2023 18:39:16",
                    "waktu_response": "01/02/2023 19:39:23",
                    "waktu_recovery": "01/02/2023 19:48:12",
                    "durasi_response_time": 3607,
                    "durasi_recovery_time": 529,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YONA ",
                    "alamat_pelapor": "PR DELTAMAS ZONA AMERIKA CALGARY BLOK F NO 30  KEL SUKAMAHI KEC CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT ::",
                    "no_telp_pelapor": "085221224636",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100817, PELANGGAN PENDAFTARAN PB NON PAKET SLO TARIF R1T /2200 VA NO REGISTER 5370312071232. REALISASI PASANG APP METER ± DES 2022, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN SLO SUDAH DISAMPAIKAN KE UPJ, TEKNISI PELANGGAN INFOKAN PERLU DILAKUKAN AKTIVASI DAHULU AGAR PTL DAPAT DINYALAKAN, KARENA KABEL SAMBUNGAN DARI PIHAK DEVELOPER SUDAH TERSAMBUNG, MOHON SECEPATNYA DISAMBUNG. TERKAIT NO LAPOR K5123012800378. STATUS DI PLN MOBILE SELESAI NAMUN BELUM ADA TINDAKLANJUT DI LOKASI .\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020101573",
                    "waktu_lapor": "01/02/2023 18:39:35",
                    "waktu_response": "01/02/2023 18:57:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1102,
                    "durasi_recovery_time": 33914388,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14024991920",
                    "nama_pelapor": "BP MUHAMMAD ELMI ",
                    "alamat_pelapor": "DS BLIGO RT-12 / RW-4 JL BLIGO NO 35 KEC BUARAN KEL BLIGO KAB PEKALONGAN // DEKAT PASAR BLIGO LURUS PEREMPATAN KEDUA BELOK KIRI // DEKAT MUSHOLLA ",
                    "no_telp_pelapor": "085800130777",
                    "keterangan_pelapor": "MUTASI_K (G9923020188682:gangguan) - PELANGGAN MENGAJUKAN PENGGANTIAN KWH METER KARENA SERING MUNCUL KETERANGAN PERIKSA. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K1423020100544",
                    "waktu_lapor": "01/02/2023 18:42:05",
                    "waktu_response": "01/02/2023 19:35:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3210,
                    "durasi_recovery_time": 33912130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MISLAN ",
                    "alamat_pelapor": "JL. PANGKALAN BENTENG NO- RT 09 RW 03 DESA PANGKALAN BENTENG KEC TALANG KELAPA KAB BANYUASIN LOKASI DEKAT KANDANG AYAM",
                    "no_telp_pelapor": "085378113727",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH VKRN 43 (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K3223020100406",
                    "waktu_lapor": "01/02/2023 18:43:24",
                    "waktu_response": "01/02/2023 18:50:20",
                    "waktu_recovery": "01/02/2023 19:30:31",
                    "durasi_response_time": 416,
                    "durasi_recovery_time": 2411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA",
                    "alamat_pelapor": "JL AMD 10 NO 64 RT-12 / RW-1  KEL.PETUKANGAN  UTR KEC PESANGGRAHAN  JAKARTA SELATAN LEWAN SAMPING GG  DEPAN RUMAH GEDE LOKASI RUMAH KONTRAK ",
                    "no_telp_pelapor": "082125374410",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGIMPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL  NYALA  SISA  KWH NO TOKEN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020101589",
                    "waktu_lapor": "01/02/2023 18:47:24",
                    "waktu_response": "01/02/2023 19:25:36",
                    "waktu_recovery": "01/02/2023 19:34:35",
                    "durasi_response_time": 2292,
                    "durasi_recovery_time": 539,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01120492069",
                    "nama_pelapor": "BP SAHRIP ",
                    "alamat_pelapor": "JL TEMUBIRENG NO - RT 2 RW 1 KEL MONTONG BETOK KEC MONTONG  GADING KAB LOMBOK TIMUR //DKT PASAR ",
                    "no_telp_pelapor": "087701543001",
                    "keterangan_pelapor": "GAGAL TOKEN VKRN 43  .PTL MENYALA .SISA KWH 1582 .\\n59783058603085199320",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020101591",
                    "waktu_lapor": "01/02/2023 18:48:26",
                    "waktu_response": "01/02/2023 19:31:36",
                    "waktu_recovery": "01/02/2023 20:00:51",
                    "durasi_response_time": 2590,
                    "durasi_recovery_time": 1755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000678735",
                    "nama_pelapor": "BP TEGUH",
                    "alamat_pelapor": "PONDOK TIRTA MANDALA BLOK H3 NO 4 RT 02 RW 04 SUKAMAJU CILODONG DEPOK",
                    "no_telp_pelapor": "083808871924",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA KETIDAKSESUAIAN PENCATATAN REK FEBRUARI 23. ST AW 34131, ST AK 34331, ST BERDASARKAN ANGKA ACMT 24-01-2023 YG DILAPORKAN PELANGGAN VIA SWACAM = 34308 NAMUN DI DATA ACMT TGL 28-01-23= 34331. REK (BELUM DILUNASI). RUMAH DIHUNI, BERPAGAR DAN TIDAK TERKUNCI, METERAN MUDAH DIJANGKAU, DAN PETUGAS RUTIN DATANG. NAMUN JIKA SAYA SUDSH LAPOR, PETUGAS TIDAK MENCATAT ANGKA PELANGGAN",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5223020101595",
                    "waktu_lapor": "01/02/2023 18:51:50",
                    "waktu_response": "01/02/2023 19:34:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2580,
                    "durasi_recovery_time": 33912175,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARLEY DAVE",
                    "alamat_pelapor": "JL. PRAMUKA 17 NO.7, SARIO KOTABARU, KEC. SARIO, KOTA MANADO, SULAWESI UTARA. BELAKANG SD 67 MANADO",
                    "no_telp_pelapor": "087771273786",
                    "keterangan_pelapor": "MUTASI_K (G9923020188723:g) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 14,79. PTL (TIDAK PADAM). NO TOKEN ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K3223020100410",
                    "waktu_lapor": "01/02/2023 18:52:39",
                    "waktu_response": "01/02/2023 19:03:19",
                    "waktu_recovery": "01/02/2023 19:57:10",
                    "durasi_response_time": 640,
                    "durasi_recovery_time": 3231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL.RANOMEA NO.- LINGK.6 KEL.RANOMEA KEC.AMURANG TIMUR, KOTA AMURANG, SULUT. ACUAN: DEKAT KANTOR KELURAHAN RANOMEA ",
                    "no_telp_pelapor": "89668341327",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KET.GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL NYALA, SISA 1957 KWH, NO.TOKEN: 40753063491681161039",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5223020101597",
                    "waktu_lapor": "01/02/2023 18:52:48",
                    "waktu_response": "01/02/2023 18:57:45",
                    "waktu_recovery": "01/02/2023 19:21:56",
                    "durasi_response_time": 297,
                    "durasi_recovery_time": 1451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423020100440, TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K1223020100414",
                    "waktu_lapor": "01/02/2023 18:55:39",
                    "waktu_response": "01/02/2023 19:06:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 641,
                    "durasi_recovery_time": 33913885,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELFI ",
                    "alamat_pelapor": "JL.JAMIN GINTING GG KENANGAN 5 UJUNG KEL.SIMPANG SELAYANG KEC.MEDAN TUNTUNGAN KOTA MEDAN PROV SUMUT ",
                    "no_telp_pelapor": "081360563339",
                    "keterangan_pelapor": "MUTASI_K (G9923020188694:gangguan rumah) - PTL MENYALA TIDAK STABIL BANYAK RUMAH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5223020101610",
                    "waktu_lapor": "01/02/2023 18:58:09",
                    "waktu_response": "01/02/2023 19:01:56",
                    "waktu_recovery": "01/02/2023 19:20:12",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 1096,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTADI",
                    "alamat_pelapor": "JL JATI KRAMAT 2 PR SUTRA PESONA BLOK F NO 11 RT 5 RW 11  KEL JATIKRAMAT KEC JATI ASIH KAB BEKASI // BELAKANG ALFAMART ",
                    "no_telp_pelapor": "6285867123867",
                    "keterangan_pelapor": "GAGAL MEMASUKKAN TOKEN, VKRN 43 SISA KWH 13.1111 NO TOKEN 56764826635281052694",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1423020100548",
                    "waktu_lapor": "01/02/2023 18:58:44",
                    "waktu_response": "01/02/2023 19:21:18",
                    "waktu_recovery": "01/02/2023 19:42:33",
                    "durasi_response_time": 1354,
                    "durasi_recovery_time": 1275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOKO",
                    "alamat_pelapor": "JL. UJUNG GURUN NO. 43 RT. - RW. - KEL. UJUNG GURUN KEC. PADANG BARAT. PADANG. LOKASI : DIDEPAN SD PERCOBAAN",
                    "no_telp_pelapor": "08126754470",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23 = 33247, ST AK REK FEB 23 = 34107. ST APP TGL.01/02/23 = 33355. REK BELUM DILUNASI PELANGGAN MENUNGGU KOREKSI. RUMAH TIDAK DIHUNI DAN BERPAGAR.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K3223020100417",
                    "waktu_lapor": "01/02/2023 19:00:25",
                    "waktu_response": "01/02/2023 19:13:35",
                    "waktu_recovery": "01/02/2023 20:03:49",
                    "durasi_response_time": 790,
                    "durasi_recovery_time": 3014,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP BURHAN",
                    "alamat_pelapor": "JL.CIKINI AMPIUN NO.8 RT-16 / RW-01 KEL.PEGANGSAAN KEC.MENTENG, JAKPUS. ACUAN: DIBELAKANG TOKO 15, GEDUNG CGC",
                    "no_telp_pelapor": "6285758864926",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KET.GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL NYALA, SISA 20.57 KWH, NO.TOKEN: 15433070616867470195",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5123020101480",
                    "waktu_lapor": "01/02/2023 19:00:33",
                    "waktu_response": "01/02/2023 19:36:01",
                    "waktu_recovery": "02/02/2023 00:19:15",
                    "durasi_response_time": 2128,
                    "durasi_recovery_time": 16994,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBAIRI",
                    "alamat_pelapor": "PR BUMI MAS INDAH BLOK R1 NO 5 KEL TANAH MAS KEC TALANG KELAPA KAB BANYUASIN SUMSEL",
                    "no_telp_pelapor": "082280680168",
                    "keterangan_pelapor": "PELANGGAN  KONFIRMASI MENYAMPAIKAN KERUSAKAN ALAT ELEKTRONIK  KULKAS DAN TETANGGA MENGALAMI JUGA  PASKA GANGGUAN LISTRIK TIBA TIBA PADAM PADA TANGGAL 01/02/2023.PTL NYALA , PELANGGAN KONFIRMASI KEMBALI MENAMBAHKAN SEBELUMNYA ADA TRIP DI GARDU LISTRIK, SEHINGGA PADAM DAN BANYAK PERALATAN LISTRIK YG RUSAK CC.51.MEIGA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101482",
                    "waktu_lapor": "01/02/2023 19:00:41",
                    "waktu_response": "01/02/2023 19:34:47",
                    "waktu_recovery": "01/02/2023 21:07:59",
                    "durasi_response_time": 2046,
                    "durasi_recovery_time": 5592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMZAH ",
                    "alamat_pelapor": "PR BSD BLOK L4 NO.11 SEK 14.4 KEL LENGKONG KEC SERPONG SELATAN KOTA TANGSEL :: RUMAH POJOK PAGAR HITAM ",
                    "no_telp_pelapor": "081213588585",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100959, TIDAK BISA ENTRY TOKEN, UPDATE VKRN 43, SISA 17.15 KWH :: 05768340390834040750  39599836182722108506 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101619",
                    "waktu_lapor": "01/02/2023 19:02:06",
                    "waktu_response": "01/02/2023 19:10:20",
                    "waktu_recovery": "01/02/2023 19:11:57",
                    "durasi_response_time": 494,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0017171330005",
                    "nama_pelapor": "BP TEJO",
                    "alamat_pelapor": "JL ROKAN NO 6 RT 0/RW 0 KP MAGERU KEL SRAGEN TENGAH KEC SRAGEN KAB SRAGEN >> DEPAN POLRES SRAGEN ",
                    "no_telp_pelapor": "087823367091",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN KONFIRMASI PELANGGAN ID PEL 520580009097 MENGAJUKAN PD (R1/ 2200 VA - R3 / 41500 VA) KE KANTOR UNIT TERKAIT SEJAK OKTOBER 2022 NAMUN HINGGA TGL 01/02/2023 BELUM DIREGISTRASI. PELANGGAN MEMOHON SEGERA MENDAPATKAN PENJELASAN DARI UNIT KARENA BELUM MENDAPATKAN CALL BACK DARI UNIT SEPERTI YANG DIJANJIKAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRAGEN"
                },
                {
                    "no_laporan": "K5123020101490",
                    "waktu_lapor": "01/02/2023 19:05:11",
                    "waktu_response": "01/02/2023 19:31:39",
                    "waktu_recovery": "01/02/2023 19:45:14",
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 815,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA ",
                    "alamat_pelapor": "JL.  PR ALAM MAWAR I NO 3   RT-4 / RW-5 KEC CIAMPLAS KEL TANJUNG BUMI KOTA BANDUNG BARAT // ARE PR ALAM MAWAR I",
                    "no_telp_pelapor": "081387690033",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL  MENYALA SISA 291 KWH DILOKASI (BELUM ADA) PEMBAHARUAN KWH METER OLEH PETUGAS\\nNO TOKEN : 08704666586581267266, 60170514913336307810 & 18520947832896729885",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5223020101624",
                    "waktu_lapor": "01/02/2023 19:06:19",
                    "waktu_response": "01/02/2023 19:08:18",
                    "waktu_recovery": "01/02/2023 20:07:53",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 3575,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP. FANRIDO",
                    "alamat_pelapor": "JL. MALAKA BARU NO. 83 RT. 6 RW. 11 KP. BOJONG RANGKONG KEL. PONDOK KOPI KEC. DUREN SAWIT KOTA JAKTIM. (DEKAT PINTU KELUAR TOL BINTARA)",
                    "no_telp_pelapor": "082114044561",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKAN PTL NORMAL SISA STROOM 152.40 KWH. SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020101625",
                    "waktu_lapor": "01/02/2023 19:06:17",
                    "waktu_response": "01/02/2023 19:44:54",
                    "waktu_recovery": "01/02/2023 20:04:41",
                    "durasi_response_time": 2317,
                    "durasi_recovery_time": 1187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "DN BREBES     RT-1 / RW-3\\nKAB GUBUKAN\\nKEC GUBUK \\nKEL DS GLAPAN \\nACUAN LOKASI  PINGGIR SUNGAI BENDUNGAN DELAPAN\\n",
                    "no_telp_pelapor": "085803510848",
                    "keterangan_pelapor": "APP KET GAGAL, PTL NYALA. SISA 168.75 KWH.\\nNO TOKEN\\n54234764422431394516 // PELANGGAN LAPOR LAGI. CC.52.TOMI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGOWANU"
                },
                {
                    "no_laporan": "K5123020101491",
                    "waktu_lapor": "01/02/2023 19:06:41",
                    "waktu_response": "01/02/2023 20:18:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4321,
                    "durasi_recovery_time": 33909543,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01114857152",
                    "nama_pelapor": "BP TASLIM",
                    "alamat_pelapor": "DN/DS.SAWO RT-1 RW-2 KC.CAMPUR DARAT KB.TULUNGAGUNG -- UTARA LAPANGAN SAWO KE TIMUR",
                    "no_telp_pelapor": "081359002765",
                    "keterangan_pelapor": "MUTASI_K (G9923020188786:Laporan terkait gangguan teknis app) - TIDAK BISA INPUT TOKEN TIDAK MUNCUL KETERANGAN. NM 01114857152. PTL NYALA SISA 25 KWH. TOKEN 16291718453528389948 BELI HARI INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAMPUR DARAT"
                },
                {
                    "no_laporan": "K5223020101628",
                    "waktu_lapor": "01/02/2023 19:08:37",
                    "waktu_response": "01/02/2023 19:10:42",
                    "waktu_recovery": "01/02/2023 19:11:44",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0007078270000",
                    "nama_pelapor": "BP HASYIM",
                    "alamat_pelapor": "DUSUN KARANGMOJO RT 08 RW 02,DESA KARANGMOJO, KECAMATAN TASIKMADU, KABUPATEN KARANGANYAR. RUMAH TIMUR LAPANGAN KARANGMOJO A.N MBAH SHODIQ ATAU ALI AHMADI",
                    "no_telp_pelapor": "083109097724",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 18960, ST APP TGL 01/02/2023 = 18872. REK (BELUM DILUNASI). RUMAH DIHUNI DAN TIDAK BERPAGAR. KWH BERADA DI LUAR DAN MUDAH DI JANGKAU.PELANGGAN TIDAK MENGETAHUI KEDATANGAN PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KARANGANYAR"
                },
                {
                    "no_laporan": "K5223020101633",
                    "waktu_lapor": "01/02/2023 19:11:53",
                    "waktu_response": "01/02/2023 19:15:47",
                    "waktu_recovery": "01/02/2023 19:47:27",
                    "durasi_response_time": 234,
                    "durasi_recovery_time": 1900,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007106107",
                    "nama_pelapor": "Ibu Emeralda ",
                    "alamat_pelapor": "JL BORNEO UTARA 2 NO C68, RT 3/RW10, RAWALUMBU (DEKAT TK TABITA, RUMAH PAGAR HITAM CAT KUNING) ",
                    "no_telp_pelapor": "08885554660",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 23531, ST APP TGL 01/02/2023 = 23526. REK BELUM DILUNASI. KONDISI RUMAH DIHUNI, BERPAGAR TERKUNCI, APP SULIT DIJANGKAU DAN PETUGAS JARANG DATANG. SESUAI INFORMASI BEBERPA BULAN TAGIHAN TIDAK BERUBAH PELANGGAN KHAWATIR, MOHON DIKONFIRMASI KE PELANGGAN",
                    "media": "Email",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020101640",
                    "waktu_lapor": "01/02/2023 19:15:06",
                    "waktu_response": "01/02/2023 19:25:50",
                    "waktu_recovery": "01/02/2023 19:34:41",
                    "durasi_response_time": 644,
                    "durasi_recovery_time": 531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PARTIJAH ",
                    "alamat_pelapor": "JL SETUKA DN MANGKLING NO 0 RT 0/RW 0 DS LOYOT KEC TIKUR KAB LOMBOK TIMUR >> DEKAT SETUKA  ",
                    "no_telp_pelapor": "085951426602",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 18.9 KWH (VKRN 43) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020101646",
                    "waktu_lapor": "01/02/2023 19:18:21",
                    "waktu_response": "01/02/2023 19:24:45",
                    "waktu_recovery": "01/02/2023 19:54:48",
                    "durasi_response_time": 384,
                    "durasi_recovery_time": 1803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDI ",
                    "alamat_pelapor": "JL PER WISMA JAYA ABADI BLOK D 19 KEC JOMBANG KEL JOMBATAN KAB JOMBANG JAWA TIMUR//DEKAT ALUN ALUN JOMBANG ",
                    "no_telp_pelapor": "089526352134",
                    "keterangan_pelapor": "MOHON KONFIRMASI PELANGGAN INGIN MENGETAHUI ID PEL/NO METER UNTUK MENGETAHUI PEMBAYARAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5223020101652",
                    "waktu_lapor": "01/02/2023 19:21:13",
                    "waktu_response": "01/02/2023 19:25:53",
                    "waktu_recovery": "01/02/2023 20:40:15",
                    "durasi_response_time": 280,
                    "durasi_recovery_time": 4462,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK GAFOER ",
                    "alamat_pelapor": "JL JL. HUSNI THAMRIN NO.3, B NO., BINANGA, MAMUJU, KAB. MAMUJU, SULAWESI BARAT",
                    "no_telp_pelapor": "081241248108",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT DAN PENYELESAIANNYA, PELANGGAN DENGAN ID PEL 329100594453 ATS NM ABD GAFUR M MELAKUKAN REGISTRASI PERUBAHAN DAYA MANDIRI MELALUI PLN MOBILE PADA 25/01/2023 DARI DAYA S2T/2200 VA KE S2/3900 VA DAN DILAKUKAN PEMBAYARAN TGL 01/02/2023. TERKAIT DAYA 3900 VA SIANG TADI PELANGGAN DI HUBUNGI OLEH PLN SETEMPAT DAN DIINFORMASIKAN BAHWA TIDAK TERSEDIA DAN PELANGGAN MERASA KEBERATAN DISALAHKAN KARENA DAYA TERSEBUT TIDAK TERSEDIA. DIKARENAKAN DI PLN MOBILE TERDAPAT DAYA TSB DAN DAPAT DIPILIH OLEH PELANGGAN UNTUK UBAH DAYA.",
                    "media": "Email",
                    "nama_ulp": "ULP MANAKARRA"
                },
                {
                    "no_laporan": "K5223020101657",
                    "waktu_lapor": "01/02/2023 19:23:36",
                    "waktu_response": "01/02/2023 19:29:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 350,
                    "durasi_recovery_time": 33912499,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TARA ",
                    "alamat_pelapor": "JL TENGGUMUNG WETAN 1 NO 8-10 RT - RW - KEL TEGIRIAN SEMAMPIR KEC SEMAMPIR KOTA SURABAYA // DEKAT RESTO MAKAN JES CHIKEN ",
                    "no_telp_pelapor": "083827184691",
                    "keterangan_pelapor": "MUTASI_K (G9923020188715:mohon bantuan) - TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43. PTL NORMAL. SISA KWH: 444",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K1223020100429",
                    "waktu_lapor": "01/02/2023 19:23:45",
                    "waktu_response": "01/02/2023 19:29:27",
                    "waktu_recovery": "02/02/2023 06:25:40",
                    "durasi_response_time": 342,
                    "durasi_recovery_time": 39373,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODY ",
                    "alamat_pelapor": "JL. WARTAWAN GG. AMAL NO 12 RT 3 RW 1 KEL GUNUNG SULA KEC WAY HALIM KOTA BANDAR LAMPUNG LOKASI BEDENG SOKIN DEPAN SDN1 GUNUNG SULA DAN WARUNG ROZIKIN ",
                    "no_telp_pelapor": "081272569832",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT BLOKING TOKEN \\\"KWH METER TERBANG\\\" PTL MENYALA R1MT / 900VA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5123020101526",
                    "waktu_lapor": "01/02/2023 19:26:33",
                    "waktu_response": "01/02/2023 19:38:47",
                    "waktu_recovery": "01/02/2023 21:53:29",
                    "durasi_response_time": 734,
                    "durasi_recovery_time": 8082,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000687178",
                    "nama_pelapor": "IBU SITI MUNAWAROH",
                    "alamat_pelapor": "JL RAYA MAYANGKARA NO  5 KEL KETINTANG RT 0 RW 0 KEC GAYUNGAN KOTA SURABAYA // DEKAT KEBUN SAYUR",
                    "no_telp_pelapor": "081330555702",
                    "keterangan_pelapor": "DILOKASI PELANGGAN ADA REALIASI MIGRASI DENGAN NM 32209724874 ATAS NAMA R SOEDRADJAD WIDITOMO SEDANGKAN DILOKASI HARUSNYA ID PEL ATAS NAMA ENSENG BASTAR DENGAN NO IDPEL 511411052187",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5223020101671",
                    "waktu_lapor": "01/02/2023 19:30:03",
                    "waktu_response": "01/02/2023 19:35:40",
                    "waktu_recovery": "01/02/2023 20:36:07",
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 3627,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000344545",
                    "nama_pelapor": "IBU ANISA",
                    "alamat_pelapor": "PERUM PONDOK TIMUR INDAH 2 JL DAHLIA 5 NO.109-110 KEL MUSTIKA SARI KEC MUSTIKA JAYA KOTA BEKASI.",
                    "no_telp_pelapor": "081299362063",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 7170, ST BERDASARKAN ANGKA ACMT JANUARI 2023 = 7168. REK TELAH DILUNASI. KONDISI RUMAH DIHUNI, RUMAH BERPAGAR TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS JARANG DATANG. PELANGGAN KECEWA DIKARENAKAN REK BULAN DES 2022 TIDAK SESUAI DENGAN RATA-RATA YANG SEHARUSNYA 406 KWH.",
                    "media": "Email",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K1223020100436",
                    "waktu_lapor": "01/02/2023 19:31:18",
                    "waktu_response": "01/02/2023 20:22:48",
                    "waktu_recovery": "01/02/2023 21:34:09",
                    "durasi_response_time": 3090,
                    "durasi_recovery_time": 4281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILY",
                    "alamat_pelapor": "JL RAHAYU 5 N- RT- RW- DS HELVETIA KEC LABUHAN DELI KOTA MEDAN ACUAN-",
                    "no_telp_pelapor": "085261139330",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIANYA TGL 25/01/23 PELANGGAN DENGAN ID 120110766271 MEMBELI TOKEN DI APL SETEMPAT SEBESAR 20.000NAMUN SAAT DI INPUTKAN KE APP TERTERA USED",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5123020101532",
                    "waktu_lapor": "01/02/2023 19:31:53",
                    "waktu_response": "01/02/2023 19:59:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1655,
                    "durasi_recovery_time": 33910697,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAMSUL",
                    "alamat_pelapor": "MUSHOLLAH AL MU`MININ PR PERBEKEBUNAN JL AFDELING SUMBERURIP RT 002 RW 001 DN SUMBERURIP DS TULUNGREJO KEC GLENMORE KAB BANYUWANGI ",
                    "no_telp_pelapor": "082141939587",
                    "keterangan_pelapor": "MUTASI_K (G9923020188771:KWH ERROR) - MUNCUL KETERANGAN ERROR KEJADIAN SETELAH ADANYA PEMADAMAN - PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GENTENG"
                },
                {
                    "no_laporan": "K5223020101684",
                    "waktu_lapor": "01/02/2023 19:36:33",
                    "waktu_response": "01/02/2023 20:16:56",
                    "waktu_recovery": "01/02/2023 20:37:52",
                    "durasi_response_time": 2423,
                    "durasi_recovery_time": 1256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL PLUIT KARANG AI BARAT  NO  45A RT-/- KEL PLUIT KEC PENJARINGAN JAKUT  JNT  CARGO OFFICE    ",
                    "no_telp_pelapor": "081930208725",
                    "keterangan_pelapor": "MOHON INFORMASI TERKAIT BIAYA P2TL YANG DI TAGIHKAN KE PELANGGAN DENGAN NOMINAL RP 12668993, PELANGGAN INGIN DIKONFIRMASI SEGERA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020101686",
                    "waktu_lapor": "01/02/2023 19:37:24",
                    "waktu_response": "01/02/2023 19:44:56",
                    "waktu_recovery": "01/02/2023 21:10:02",
                    "durasi_response_time": 452,
                    "durasi_recovery_time": 5106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. MUHAMAD RIDWAN",
                    "alamat_pelapor": "JL. CURUG LEGOK RT 001/001, KEMUNING, KEC. LEGOK, KABUPATEN TANGERANG, BANTEN 15820 (LOKASI ADALAH POM MOBIL INDOSTATION)",
                    "no_telp_pelapor": "08881724216",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM SISA 20,05 KWH. NO TOKEN 0468 0875 1568 3331 8016",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101547",
                    "waktu_lapor": "01/02/2023 19:38:12",
                    "waktu_response": "01/02/2023 19:44:38",
                    "waktu_recovery": "01/02/2023 21:26:06",
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 6088,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL. SEKIP JAYA KEL.  SEKIP JAYA KEC. KEMUNING KOTA PALEMBANG , DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020101070, MOHON BANTUAN PENYAMBUNGAN KEMBALI PEMUTUSAN BONGKAR RAMPUNG KARENA TELAH DILUNASI PADA TGL 29/1/2023, TERLAMPIR BUKTI BAYAR. JANJI PETUGAS (AKAN DIGANTI KEPRABAYAR) PELANGGAN SUDAH DIHUBUNGI PETUGAS NAMUN PELANGGAN TIDAK BERKENAN DIMIGRASI KE PRABAYAR ,  PELANGGAN ADA PEMILIK BANGUNAN BARU DAN BARU MENEMPATI HARI INI YANG MELAKUKAN TERLAMBAT BAYAR TAGIHAN BUKAN PEMILIK BANGUNAN SAAT INI, NAMUN PEMILIK SEBELUMNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101549",
                    "waktu_lapor": "01/02/2023 19:40:11",
                    "waktu_response": "01/02/2023 20:05:28",
                    "waktu_recovery": "01/02/2023 23:17:17",
                    "durasi_response_time": 1517,
                    "durasi_recovery_time": 11509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NILA / BP RAKA",
                    "alamat_pelapor": "JL.- DN MUTERSARI RT-3 / RW-3 DESA NGRIMBI ",
                    "no_telp_pelapor": "085854017166",
                    "keterangan_pelapor": "APP KET EROR PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5123020101550",
                    "waktu_lapor": "01/02/2023 19:40:36",
                    "waktu_response": "01/02/2023 20:06:09",
                    "waktu_recovery": "01/02/2023 20:10:27",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURUL / BP AMIN",
                    "alamat_pelapor": "JL KEBON JAMBU GG 2 NO 0 RT0 RW0 DS PEGANDEN KEC MANYAR KAB GRESIK / DEKAT PERSAWAHAN ",
                    "no_telp_pelapor": "085648819123",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL, SISA 543,38 KWH / 0789 4940 7191 6075 1221 / MOHON PEMBATALAN LAPORAN, TOKEN BERHASIL DI ENTRY KAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5123020101552",
                    "waktu_lapor": "01/02/2023 19:42:29",
                    "waktu_response": "01/02/2023 19:59:21",
                    "waktu_recovery": "01/02/2023 20:07:21",
                    "durasi_response_time": 1012,
                    "durasi_recovery_time": 480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKY",
                    "alamat_pelapor": "DN KRAJAN 2/3 GENTENG WETAN, GENTENGWETAN, GENTENG, KAB. BANYUWANGI, JAWA TIMUR",
                    "no_telp_pelapor": "08155212839",
                    "keterangan_pelapor": "PELANGGAN MEMINTA PENGGANTIAN NO TELPON UNTUK PERMOHONAN PB DIRUBAH DARI NOMOR 87765967087 KE NO TELPN 08155212839 DAN EMAIL KE ALAMAT : winius2012@gmail.com , DENGAN NO REG 5167312074019 NO AGENDA 516739912301254633",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GENTENG"
                },
                {
                    "no_laporan": "K5123020101553",
                    "waktu_lapor": "01/02/2023 19:42:22",
                    "waktu_response": "01/02/2023 19:55:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 794,
                    "durasi_recovery_time": 33910929,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL",
                    "alamat_pelapor": "DS PAJARAN RT 1 RW 5 , NO -  DSN PEJATEN BLOK GILINGAN PADI KEC REMBANG KAB PASURUAN DEKAT GILINGAN PADI",
                    "no_telp_pelapor": "082199999481",
                    "keterangan_pelapor": "MUTASI_K (G9923020188764:mutasi g) - PELANGGAN KONFIRMASI NIK 3514150402950001 AN BP ZAINAL TIDAK BISA DIGUNAKAN UNTUK MELAKUKAN PB SUBSIDI DAYA 900 RUMAH TANGGA - KETERANGAN  SUDAH DIGUNAKAN IDPEL ORANG LAIN - . PELANGGAN KONFIRMASI DI KELUARGANYA TIDAK ADA YANG MENGGUNAKAN NIK TERSEBUT  , MOHON TINDAJK LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K3223020100447",
                    "waktu_lapor": "01/02/2023 19:43:09",
                    "waktu_response": "01/02/2023 19:45:45",
                    "waktu_recovery": "01/02/2023 21:35:51",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 6606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA ",
                    "alamat_pelapor": "DN FAJAR DS. TANETE KEC WALENRANG TIMUR KAB LUWU ACUAN LR KANTOR DESA TANETE",
                    "no_telp_pelapor": "81245999256",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 PTL NYALA SISA 134 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5123020101560",
                    "waktu_lapor": "01/02/2023 19:44:37",
                    "waktu_response": "01/02/2023 20:25:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2439,
                    "durasi_recovery_time": 33909149,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14023679476",
                    "nama_pelapor": "IBU YANTI ",
                    "alamat_pelapor": "JL. MANYAR NO. 14 RT-8 / RW- 3 DS MANYAR KEC. SEDATI AGUNG KAB. SIDOARJO >> BELAKANG TOKO ARJUNA",
                    "no_telp_pelapor": "082257694885",
                    "keterangan_pelapor": "MUTASI_K (G9923020188846:proses ganti meter. tolong di bantu nyala dulu) -  PELANGGAN NOMOR METER 14023679476 KESULITAN PEMBELIAN TOKEN DI (DI COUNTER DAN INDOMART) DENGAN KETERANGAN (TIDAK BISA DAN NOMOR SALAH, VA TIDAK DITEMUKAN) DAN KETERANGAN ''VENDING SERVER''/“KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 15.0 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5223020101702",
                    "waktu_lapor": "01/02/2023 19:44:54",
                    "waktu_response": "01/02/2023 20:11:18",
                    "waktu_recovery": "01/02/2023 21:11:15",
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 3597,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SONY ",
                    "alamat_pelapor": "JL- DN MENDALAN WETAN NO 40 RT 18 RW 06 KEC WAGER KEL MENDALAN WANGI KAB MALANG  //ATAS NAMA RUMAH PAK USTAD SUPRI ",
                    "no_telp_pelapor": "6281515787949",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 60 KWH.PTL MENYALA  NO.TOKEN :34486799446327081392",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K1423020100574",
                    "waktu_lapor": "01/02/2023 19:48:19",
                    "waktu_response": "01/02/2023 20:56:23",
                    "waktu_recovery": "01/02/2023 21:47:44",
                    "durasi_response_time": 4084,
                    "durasi_recovery_time": 3081,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JEKI",
                    "alamat_pelapor": "JL KEBUN VETERAN  RT.11/03 NO 10 KEL NUSA INDAH KEC RATU AGUNG  KOTA BENGKULU ",
                    "no_telp_pelapor": "0895343155243",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUTI SR PELANGGAN KENDUR.INFO PELANGGAN SR TSB SUDAH KENDUR  PADA SAAT PEMASANGAN PROSES PB SEBELUMNYA DG NO METER=14450285870. INFO PELANGGAN KABEL SR POSISI NYA MELINTAS DI ATAS HALAMAN WARGA DAN KENDUR PELANGGAN MENGELUHKAN POSISINYA BISA DIJANGKAU KHAWATIR DAPAT MEMBAHAYAKAN. MOHON DAPAT DILAKUKAN PENGECEKAN KEMBALI KABEL SR TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5223020101709",
                    "waktu_lapor": "01/02/2023 19:49:04",
                    "waktu_response": "01/02/2023 19:54:25",
                    "waktu_recovery": "02/02/2023 05:45:40",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 35475,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL KP RAWA LELE NO 6 BLOK B RT.6/10 KEL KALIDERES  KEC KALIDERES KOTA JAKARTA BARAT>> DEKAT INDOMARET",
                    "no_telp_pelapor": "087873270737",
                    "keterangan_pelapor": "TANGGAL 31/01/2023  TUNGGAKAN REKENING BULAN JANUARI  TELAH DILUNASI VIA INDOMARET MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5123020101580",
                    "waktu_lapor": "01/02/2023 19:56:28",
                    "waktu_response": "01/02/2023 20:05:02",
                    "waktu_recovery": "01/02/2023 20:39:20",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 2058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL NARADA RAYA BLOK E NO 3 RT 7 RW 6 KEL DUREN SAWIT KEC DUREN SAWIT JAKARTA TIMUR <> SEBERANG RS DUREN SAWIT  -  KOMP ABADI ",
                    "no_telp_pelapor": "08111618578",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  SISA PULSA TOKEN  37787   KWH . NOMOR TOKEN 55841894938565900667 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1223020100460",
                    "waktu_lapor": "01/02/2023 19:57:31",
                    "waktu_response": "01/02/2023 20:46:07",
                    "waktu_recovery": "01/02/2023 20:47:09",
                    "durasi_response_time": 2916,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI",
                    "alamat_pelapor": "JL KESEHATAN NO.11 RT 001/ RW 007 KEL KAMPUNG BANDAR KEC SENAPELAN KOTA PEKANBARU RIAU ACUAN-",
                    "no_telp_pelapor": "076124888",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100311, MOHON INFOR MASI DAN PENJELASANYA PELANGGAN DENGAN ID PEL  181110992479 DILAKUKAN PERGANTIAN METERAN DARI PASKA KE LPB TERKAIT TUSBUNG TAGIHAN SUDAH DILUNASI DAN PETUGAS AKAN MEREALISASIKAN KE LPB. NAMUN PELANGGAN KEBERATAN DAN MENGINGINKAN DI PASKABAYAR TERKAIT LAPORAN SEBELUMNYA K1223013100226// PELANGGAN BERSEDIA DISAMBUNG DENGAN PRABAYAR ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K3223020100454",
                    "waktu_lapor": "01/02/2023 19:57:39",
                    "waktu_response": "01/02/2023 20:04:53",
                    "waktu_recovery": "01/02/2023 20:57:07",
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 3134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IMEL",
                    "alamat_pelapor": "JL KALI WEDA BLOK F NO.4 RT 12 RW 4 KEL SANGKAL KEC MERAUKE KOTA MERAUKE",
                    "no_telp_pelapor": "85243519896",
                    "keterangan_pelapor": "KEYPAD (ANGKA 9) APP PRABAYAR TIDAK BERFUNGSI PTL NYALA  SISA 2105 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MERAUKE KOTA"
                },
                {
                    "no_laporan": "K5223020101734",
                    "waktu_lapor": "01/02/2023 20:00:20",
                    "waktu_response": "01/02/2023 20:01:33",
                    "waktu_recovery": "01/02/2023 20:24:48",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 1395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOMARU",
                    "alamat_pelapor": "KP BANDRONG RT 02 RW 01 DS GIRIJAYA KEC SAKETI KAB PANDEGLANG PROVINSI BANTEN.",
                    "no_telp_pelapor": "081511468056",
                    "keterangan_pelapor": "PELANGGAN ATAS NAMA TATU MARLIYAH DENGAN NIK 3601146711750001 TELAH PENGAJUAN PROGRAM PEMASANGAN KWH METER GRATIS DARI PEMERINTAH. SELURUH PERSYARATAN TELAH DILENGKAPI DAN DISERAHKAN KETUA RT SETEMPAT, NAMUN PELANGGAN DIINFORMASIKAN BAHWA TIDAK MENDAPATKAN KWH GRATIS TERSEBUT. BEBERAPA WAKTU KEMUDIAN PELANGGAN MENGETAHUI BAHWA KWH METER YANG SEHARUSNYA DIPEROLEH, TELAH TERPASANG DI TETANGGA. SESUAI INFORMASI PELANGGAN, TETANGGA MENDAPAT KWH METER TERSEBUT DARI KETUA RT DENGAN MEMBAYAR RP 150.000,- PELANGGAN MERASA KEBERATAN ATAS PERIHAL TERSEBUT DAN MOHON SEGERA DIKONFIRMASI KELANJUTANNYA.",
                    "media": "Email",
                    "nama_ulp": "ULP PANDEGLANG"
                },
                {
                    "no_laporan": "K2323020100261",
                    "waktu_lapor": "01/02/2023 20:03:26",
                    "waktu_response": "01/02/2023 20:24:22",
                    "waktu_recovery": "01/02/2023 21:01:40",
                    "durasi_response_time": 1256,
                    "durasi_recovery_time": 2238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RUFI",
                    "alamat_pelapor": "JL RUHUI RAHAYU 2 GG  PELANGI NO - RT 02/0 KEL SEPINGGAN BARU KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN  LOKASI  DEKAT MASJID MIFTAHUL JANAH",
                    "no_telp_pelapor": "81377589889",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN (DILPREPAID) ,DISPLAY KWH TERTERA GAGAL ,SISA KWH 71,14, NO METER 14046510146, PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5223020101738",
                    "waktu_lapor": "01/02/2023 20:04:16",
                    "waktu_response": "01/02/2023 20:06:38",
                    "waktu_recovery": "01/02/2023 21:56:43",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 6605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU NURIFAH ",
                    "alamat_pelapor": "JL SUKAMERAH RAYA BLOK F2 NO 6 PR HA RAPAN BARU REGENCY KEL KOTABARAU KEC BEKASI BARAT KAB BEKASI BARAT > DEKAT DENGAN GEREJA",
                    "no_telp_pelapor": "6281511441958",
                    "keterangan_pelapor": "SESUAI INFO PLG ADA PERUBAHAN DAYA DARI 3500 MENJADI 2200 PELANGGAN MENANYAKAN TERAKAIT RESTISUSI UJL PROSES TERSEBUT. MOHON PELANGGAN DIHUBUNGI DAN DIJELASKAN PERIHAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1223020100465",
                    "waktu_lapor": "01/02/2023 20:07:39",
                    "waktu_response": "01/02/2023 20:27:01",
                    "waktu_recovery": "02/02/2023 07:26:59",
                    "durasi_response_time": 1162,
                    "durasi_recovery_time": 39598,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. YANA",
                    "alamat_pelapor": "KP MURUHARJA RT 03 RW 03 , CIAPUS, CIOMAS, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "083133031401",
                    "keterangan_pelapor": "TGL 13/12/22 PROSES  PB (R1MT 900 VA ) MELALUI PLN MOBILE DENGAN NO AGENDA 538319912212138685 NO REG 5383112168041 , BP TELAH DILUNASI . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO K5223011700192 STATUS SELESAI. PELANGGN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5223020101742",
                    "waktu_lapor": "01/02/2023 20:07:50",
                    "waktu_response": "01/02/2023 20:09:02",
                    "waktu_recovery": "01/02/2023 20:14:09",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 307,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7828527",
                    "nama_pelapor": "Ibu Asmaul ",
                    "alamat_pelapor": "JL. PABRIK KULIT GG. II NO. 46 RT : 002 RW : 004 KEL. JEMUR WONOSARI KEC. WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085852299006",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JAN 2023 = 7035, ST APP TGL 01/02/2023 = 7009. REK BELUM DILUNASI. kONDISI DIHUNIM, BERPAGAR TIDAK DIKUNCI, APP MUDAH DIJANGKAU DAN TIDAK MENGETAHUI PETUGAS RUTIN DATANG.",
                    "media": "Email",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020101596",
                    "waktu_lapor": "01/02/2023 20:08:33",
                    "waktu_response": "01/02/2023 20:11:32",
                    "waktu_recovery": "01/02/2023 21:11:23",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 3591,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "4559704",
                    "nama_pelapor": "BP SATRIA",
                    "alamat_pelapor": "JL SATSUI TUBUN NO 0 RT-  0 / RW- 0 KEL KEBONSARI KEC SUKUN KOTA MALANG ACUAN LOKASI DEKAT REL KERETA API",
                    "no_telp_pelapor": "0341476896",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO.METER 56801743222, TIDAK BISA ENTRY TOKEN, PADA APP MUNCUL KETERANGAN GAGAL. UPDATE VKRN 43. SISA KWH 3000 KWH (PTL MENYALA). PELANGGAN TIDAK MENGETAHUI ADANYA PEMBARUAN DI APP",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K1223020100468",
                    "waktu_lapor": "01/02/2023 20:11:56",
                    "waktu_response": "01/02/2023 20:17:34",
                    "waktu_recovery": "01/02/2023 20:28:49",
                    "durasi_response_time": 338,
                    "durasi_recovery_time": 675,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM ",
                    "alamat_pelapor": "JL. STM UJUNG SUKASABAR JL. STM UJUNG  NO. 5 LK 12 RT - RW -   KEC MEDAN JOHOR KOTA MEDAN . ACUAN : DKT DG MASJID AL MUSLIMIN ATAU SEKOLAH KHAIRUL IMAN",
                    "no_telp_pelapor": "081376851212",
                    "keterangan_pelapor": "TGL 15/06/2022 PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN. NO GANGGUAN SEBELUM : G5222061500178",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5223020101755",
                    "waktu_lapor": "01/02/2023 20:12:07",
                    "waktu_response": "01/02/2023 20:58:30",
                    "waktu_recovery": "01/02/2023 21:09:29",
                    "durasi_response_time": 2783,
                    "durasi_recovery_time": 659,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANURI ",
                    "alamat_pelapor": "JL - DS KEMUNING NO 0 RT 3/RW 2 KEC KRAMAT KAB TEGAL >> PINGGIR SAWAH DEKAT MAKAM ",
                    "no_telp_pelapor": "082322265995",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 31.77 KWH (VKRN 43) // PELANGGAN LAPOR LAGI. CC.52.TOMI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGAL TIMUR"
                },
                {
                    "no_laporan": "K5123020101602",
                    "waktu_lapor": "01/02/2023 20:14:08",
                    "waktu_response": "01/02/2023 20:19:44",
                    "waktu_recovery": "02/02/2023 00:04:17",
                    "durasi_response_time": 336,
                    "durasi_recovery_time": 13473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "JL.PUCANGAN GG 3 RT 3 RW 5 KEL.KERTAJAYA KEC.GUBENG KOTA SURABAYA  - DEKAT MAKAM ",
                    "no_telp_pelapor": "081331532441",
                    "keterangan_pelapor": " BP TO (ALAMAT : JL.PUCANGAN GG 3 RT 3 RW 5 KEL.KERTAJAYA KEC.GUBENG KOTA SURABAYA  - DEKAT MAKAM  ) DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK ( 2 HARI ) YANG LALU DENGAN CARA (KABEL DISAMBUNG LANGSUNG DI ATAS TIANG LISTRIK), DAN DIDISTRIBUSIKAN UNTUK ( KEGIATAN BAZAR ). MOHON IDENTITAS PELAPOR DIRAHASIAKAN SESUAI DENGAN UU PERLINDUNGAN SAKSI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K1223020100473",
                    "waktu_lapor": "01/02/2023 20:21:57",
                    "waktu_response": "01/02/2023 21:42:04",
                    "waktu_recovery": "01/02/2023 22:07:18",
                    "durasi_response_time": 4807,
                    "durasi_recovery_time": 1514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADRIAN",
                    "alamat_pelapor": "JL GARUDA NO - RT1 RW4 KEL KUBANG JAYA KEC SIAK HULU, KAB. KAMPAR, RIAU. ACUAN : BENGKEL ",
                    "no_telp_pelapor": "082286602987",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES PEMBATALAN DAN  RESTITUSI ATAS PERMOHONAN PELANGGAN MENGAJUKAN PERMOHONAN PD (B1T/5500-B2/82500) NO AGENDA 181409922209296305. PELANGGAN SUDAH DI KONFIRMASI DARI UNIT BAHWA DAYA TERSEBUT TIDAK TERSEDIA DI UNIT, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER 1814055050601. PELANGGAN MENGHENDAKI PEMBATALAN DAN RESTUSI PENGEMBALIAN UANG PERMOHONAN PELANGGAN . MOHON PELANGGAN DI KONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5223020101775",
                    "waktu_lapor": "01/02/2023 20:22:54",
                    "waktu_response": "01/02/2023 20:36:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 788,
                    "durasi_recovery_time": 33908503,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SAFANI",
                    "alamat_pelapor": "DESA BONGKI LENGKESA,KEC.SINJAI TIMUR,KAB.SINJAI,SULAWESI SELATAN,RT/RW 003/001",
                    "no_telp_pelapor": "081341909932",
                    "keterangan_pelapor": "MUTASI_K (G9923020188800:Fungsi Teknik) - PELANGGAN GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 37.45. NO TOKEN 0519 9135 8639 2399 6377 SESUAI.",
                    "media": "Email",
                    "nama_ulp": "ULP SINJAI"
                },
                {
                    "no_laporan": "K2323020100268",
                    "waktu_lapor": "01/02/2023 20:22:56",
                    "waktu_response": "01/02/2023 21:14:58",
                    "waktu_recovery": "01/02/2023 22:45:36",
                    "durasi_response_time": 3122,
                    "durasi_recovery_time": 5438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32168604406",
                    "nama_pelapor": "BPK SAM",
                    "alamat_pelapor": "JL M MASAN NO 5 KP KUNCIRAN RT-1 / RW-5 KEL KUNCIRAN KEC PINANG KOTA TANGERANG ",
                    "no_telp_pelapor": "6285757071064",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43,DISPLAY KWH TERTERA GAGAL,Nomor Token :\\n26435236218998205890 ,SISA KWH 72,9 , NO METER  32168604406, PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101782",
                    "waktu_lapor": "01/02/2023 20:26:36",
                    "waktu_response": "01/02/2023 20:30:09",
                    "waktu_recovery": "01/02/2023 21:22:09",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 3120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibu Irma ",
                    "alamat_pelapor": "PANASAN DONOHARJO  RT 02 RW 29 NGAGLIK SLEMAN",
                    "no_telp_pelapor": "0882005780357",
                    "keterangan_pelapor": "TGL 30/01/2023 PELANGGAN MENGINFORMASIKAN ADANYA PEMASANGAN BARU PADA LOKASI TETANGGA NAMUN DARI LOKASI PELANGGAN ATAP BANGUNAN TIDAK DIRAPIKAN KEMBALI OLEH PETUGAS SAAT MENYAMBUNG MELALUI PERSIL TSB, SEHINGGA MENYEBABKAN RUMAH PELANGGAN KEBOCORAN AIR HUJAN DAN DIBAWAHNYA ADA WARUNG. PELANGGAN MERASA DIRUGIKAN, MOHON TINDAK LANJUT DAN PENYELESAIANNYA",
                    "media": "Email",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5123020101619",
                    "waktu_lapor": "01/02/2023 20:28:27",
                    "waktu_response": "01/02/2023 20:29:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 33908921,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HABIBI",
                    "alamat_pelapor": "DS JETIS GG 4  RT 15/03  KEC SIODARJO KAB SIDOARJO  / DEKAT MAKAM ISLAM ",
                    "no_telp_pelapor": "081336464666",
                    "keterangan_pelapor": "MUTASI_K (G9923020188794:PERLU CEK) - PELANGGAN MENGELUHKAN TERKAIT PEMAKAIAN LISTRIK BOROS, PELANGGAN MELAKUKKAN PEMBELIAN 50K DALAM 3 HARI SUDAH HABIS , MOHON BANTUANYA PELANGGAN MEMINTA PENGECEKAN OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K3223020100474",
                    "waktu_lapor": "01/02/2023 20:30:19",
                    "waktu_response": "01/02/2023 21:26:51",
                    "waktu_recovery": "01/02/2023 21:40:23",
                    "durasi_response_time": 3392,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADIK RENALDI",
                    "alamat_pelapor": "JL RAWE KOMP C.U TANGKAHAN NO- RT- RW- KEL. TANGKAHAN KEC. MEDAN LABUHAN KOTA MEDAN. DEKAT MASJID",
                    "no_telp_pelapor": "6285765441225",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA, SISA KWH 1293 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020101625",
                    "waktu_lapor": "01/02/2023 20:36:23",
                    "waktu_response": "01/02/2023 20:52:49",
                    "waktu_recovery": "01/02/2023 21:41:46",
                    "durasi_response_time": 986,
                    "durasi_recovery_time": 2937,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASIKIN",
                    "alamat_pelapor": "PERUM DKP BLOK L NO. 23 JL. MANGKU BUMI KEL. KEMILING PERMAI KEC. KEMILING KOTA BANDAR LAMPUNG ,DEKAT LAPANGAN FUTSAL \\n",
                    "no_telp_pelapor": "081369997744",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB  R1MT  900  AGENDA 171009912212142674 DAN 171009912212142672 .NO REGISTER 1710012069227 DAN 1710012069225  BP LUNAS PADA TGL 15/12/2022, PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI \\nPELANGGAN PERNAH LAPORAN DENGAN NO. K5123012700128 ,K5123012700130,K5123012000270,K5123012000276,K5123012100811,K5123012100814  , STATUS SELESAI DAN BELUM ADA REALISASI OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5223020101796",
                    "waktu_lapor": "01/02/2023 20:40:31",
                    "waktu_response": "01/02/2023 21:54:46",
                    "waktu_recovery": "01/02/2023 22:32:35",
                    "durasi_response_time": 4455,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR //DKT PINTU AIR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106511, \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5123020101630",
                    "waktu_lapor": "01/02/2023 20:45:38",
                    "waktu_response": "01/02/2023 21:00:16",
                    "waktu_recovery": "01/02/2023 21:56:56",
                    "durasi_response_time": 878,
                    "durasi_recovery_time": 3400,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007524889",
                    "nama_pelapor": "BP RANDI",
                    "alamat_pelapor": "KP SETU BINTARA 9    RT-003 / RW-02 JL H TIBIN NO 51B KEL - KEC BINTARA KOTA BEKASI//ACUAN GMAPS DEPAN TOKO KELABANG",
                    "no_telp_pelapor": "081261980606",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\n/ TOKEN 5380 0133 3654 3868 9530//\\nSISA 17.43 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020101808",
                    "waktu_lapor": "01/02/2023 20:56:35",
                    "waktu_response": "01/02/2023 21:13:20",
                    "waktu_recovery": "01/02/2023 22:30:19",
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 4619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL MELATI V NO 7 (KAMAR 104) RT-2 / RW-9 KEL TANAH TINGGI KEC KOTA TANGERANG ACUAN MLATI 7 RESIDEN",
                    "no_telp_pelapor": "081370871909",
                    "keterangan_pelapor": "MOHON PENJELASAN TERKAIT K5423012400099 ESTIMASI WAKTU REALAISASI KONFERSI TOKEN PETUGAS A/N ANGGA MENYAMPAIKAN ESTIMASI 1 BUALAN NAMUN PELANGGAN MENGINGINKAN INFORMASIKAN LEBIH LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5223020101825",
                    "waktu_lapor": "01/02/2023 21:06:47",
                    "waktu_response": "01/02/2023 21:15:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 497,
                    "durasi_recovery_time": 33906161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INTAN PUTRI",
                    "alamat_pelapor": "intanramadhani230920@gmail.com\\n\\nJALAN POROS KOTA BANGUN SIMPANG SENONI KELURAHAN SANGGULAN KECAMATAN SEBULU KABUPATEN KUTAI KARTANEGARA",
                    "no_telp_pelapor": "085822750481",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 145.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TENGGARONG"
                },
                {
                    "no_laporan": "K3223020100486",
                    "waktu_lapor": "01/02/2023 21:07:46",
                    "waktu_response": "01/02/2023 21:13:36",
                    "waktu_recovery": "01/02/2023 22:23:52",
                    "durasi_response_time": 350,
                    "durasi_recovery_time": 4216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEI ",
                    "alamat_pelapor": "JL KEMUNING PR HARAPAN KITA  IV BLOK E5 NO 21 KEL BENCONGAN KEC KELAPA DUA KOTA TANGERANG PROV BANTEN DEKAT MASJID ",
                    "no_telp_pelapor": "081375648970",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGIMPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL  NYALA SISA 14.1 KWH NO TOKEN  57752879515802051066",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K3223020100489",
                    "waktu_lapor": "01/02/2023 21:08:18",
                    "waktu_response": "01/02/2023 21:09:39",
                    "waktu_recovery": "01/02/2023 21:52:41",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 2582,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASFAN",
                    "alamat_pelapor": "JL. DAYA, PERUM MANGGA 3 BLOK D18 NO.13, RT4/RW3, KEL PACERAKKANG, KEC BIRINGKANAYA, KOTA MAKASSAR",
                    "no_telp_pelapor": "81242930699",
                    "keterangan_pelapor": "TERKAIT NO LAPOR: K3223020100363, MUTASI_K (G9923020188725:meter mengeluarkan percikan dikarenakana kena hujan) - MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH, PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL : 321301536186, ATAS NAMA 321301536186, KTP : 7371111310890007",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5223020101830",
                    "waktu_lapor": "01/02/2023 21:09:46",
                    "waktu_response": "01/02/2023 21:30:39",
                    "waktu_recovery": "02/02/2023 00:31:54",
                    "durasi_response_time": 1253,
                    "durasi_recovery_time": 10875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "156855",
                    "nama_pelapor": "IBU MURNI",
                    "alamat_pelapor": "JL ADHI KARYA RT02/05 N0 28 KEL KEDOYA SELATAN KEC KEBON JERUK KOTA JAKARTA BARAT>> DEKAT TK HERIN ATAU RUMAH PAK RT",
                    "no_telp_pelapor": "088210773963",
                    "keterangan_pelapor": "TANGGAL 31/01/2023  TUNGGAKAN REKENING BULAN JANUARI  TELAH DILUNASI VIA BCA MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5223020101832",
                    "waktu_lapor": "01/02/2023 21:10:39",
                    "waktu_response": "01/02/2023 22:11:04",
                    "waktu_recovery": "01/02/2023 22:40:59",
                    "durasi_response_time": 3625,
                    "durasi_recovery_time": 1795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI / BP WOI",
                    "alamat_pelapor": "KP CIKARANG JL GG H SILUN RT 05 RW 03 NO 89 DESA JAYAMULYA KEC SERANG BARU KAB BEKASI // DEKAT YAYASAN ",
                    "no_telp_pelapor": "6285892687854",
                    "keterangan_pelapor": "BLOCKING TOKEN PADA DATA TIDAK ADA TAGIHAN DAN NOMOR REGISTRASI. PTL HAMPIR PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100522",
                    "waktu_lapor": "01/02/2023 21:29:23",
                    "waktu_response": "01/02/2023 22:36:13",
                    "waktu_recovery": "01/02/2023 22:47:18",
                    "durasi_response_time": 4010,
                    "durasi_recovery_time": 665,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE ",
                    "alamat_pelapor": "JL CUT NYAK DHIEN BINJAI KOMPLEK SM RAJA RESIDENCE JL SM RAJA / PERJUANGAN BLOK - NO - RT - RW - KEL NANGKA KEC BINJAI UTARA KOTA BINJAI ACUAN DEKAT MASJID NURUL YAKIN",
                    "no_telp_pelapor": "081360021742",
                    "keterangan_pelapor": "SEKITAR SEMINGGU YANG LALU PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BINJAI KOTA"
                },
                {
                    "no_laporan": "K5123020101673",
                    "waktu_lapor": "01/02/2023 21:30:17",
                    "waktu_response": "01/02/2023 21:33:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 33905045,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "1572207",
                    "nama_pelapor": "BP TRIONO ",
                    "alamat_pelapor": "JL.PESANGGRAHAN DN PESANGGRAHAN  NO 32  KEL.GEMPENG  RT-4   / RW-2  KEC.BANGIL KAB.PASURUAN - BELAKNG GEREJA ",
                    "no_telp_pelapor": "081331945932",
                    "keterangan_pelapor": "MUTASI_K (G9923020188851:mutasi g) - PELANGGAN KESULITAN ENTRY TOKEN TERKAIT VKRN V3 ,TIDAK ADA PEMBAHARUAN APP  ,SISA PULSA : 59.23 KWH  - NO TOKEN : 18121369327459654394 \\n18930992722137965465\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K5223020101857",
                    "waktu_lapor": "01/02/2023 21:31:18",
                    "waktu_response": "01/02/2023 22:34:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3813,
                    "durasi_recovery_time": 33901374,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARINO",
                    "alamat_pelapor": "JL.DERUK NO.36 (KOMPLEK SEKNEG LAMA),GROGOL SELATAN,KEBAYORAN LAMA - JAKARTA SELATAN",
                    "no_telp_pelapor": "083811853584",
                    "keterangan_pelapor": "MUTASI_K (G9923020188920:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 15.06 . PTL (TIDAK PADAM). NO TOKEN 71549189196946028608",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5123020101679",
                    "waktu_lapor": "01/02/2023 21:36:07",
                    "waktu_response": "01/02/2023 22:52:07",
                    "waktu_recovery": "01/02/2023 23:10:12",
                    "durasi_response_time": 4560,
                    "durasi_recovery_time": 1085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKBAL",
                    "alamat_pelapor": "KK GRAHA JANNA,BLOK C2 NO 05 RT-3 / RW-3 KEL SAOKA  KEC WARAK SELATAN KOTA PALOPO ",
                    "no_telp_pelapor": "081355059901",
                    "keterangan_pelapor": "APP KETERANGAN GAGAL TERKAIT VKRN 43 PTL MENYALA SISA PULSA 94.03 KWH / NO TOKEN SESUAI 5929 7086 5227 6326 4150\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5123020101680",
                    "waktu_lapor": "01/02/2023 21:36:29",
                    "waktu_response": "01/02/2023 21:54:07",
                    "waktu_recovery": "02/02/2023 07:00:38",
                    "durasi_response_time": 1058,
                    "durasi_recovery_time": 32791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONA",
                    "alamat_pelapor": "JL PONDOK SENG GG INPRES NO 14 RT - RW - KEL. HELVETIA KEC.SUNGGAL KAB. DELI SERDANG DEKAT KANTOR DESA HELVETIA ",
                    "no_telp_pelapor": "081361009987",
                    "keterangan_pelapor": "NO IDPEL : 120110195240, PELANGGAN LAPOR STAND VIA SWACAM, PELANGGAN SALAH INPUT ANGKA STAND, INPUT PERTAMA TGL 25/01/2023 YAITU =14962, PEMAKAIAN KWH SEKITAR 600 KWH, SEHARUSNYA PEMAKAIAN 300 KWH TGL 25/01/2023 YAITU =14692,  SEHINGGA MENYEBABKAN TAGIHAN NYA TIDAK SESUAI, UNTUK TAGIHAN BULAN JANUARI MEMBENGKAK ,ANGKA STAND 01/02/2023=14757,MOHON BANTUAN KOREKSI REKENING PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K2323020100286",
                    "waktu_lapor": "01/02/2023 21:38:23",
                    "waktu_response": "01/02/2023 22:37:01",
                    "waktu_recovery": "02/02/2023 05:38:51",
                    "durasi_response_time": 3518,
                    "durasi_recovery_time": 25310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32007958609",
                    "nama_pelapor": "BP SURATO",
                    "alamat_pelapor": "JL.PINUS 5 PR PONDOK REJEKI BLOK C-04 28A KEL. PONDOK REJEKI KEC. KOTA BARU KAB TANGERANG ",
                    "no_telp_pelapor": "081383891882",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELAPOR TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 32007958609 .SISA STROM 15 KWH / NO TOKEN : 2385 0195 0301 5898 9673\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K3223020100509",
                    "waktu_lapor": "01/02/2023 21:40:01",
                    "waktu_response": "01/02/2023 21:42:34",
                    "waktu_recovery": "01/02/2023 21:56:32",
                    "durasi_response_time": 153,
                    "durasi_recovery_time": 838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIA",
                    "alamat_pelapor": "JL LAPANGAN NO 9 F RT-2 / RW-8 KEL KURANJI KEC BEKASI BARAT KOTA BEKASI. DIDEKAT TK SUBUR",
                    "no_telp_pelapor": "6285882697194",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL NYALA) SISA PULSA 74.5 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1223020100534",
                    "waktu_lapor": "01/02/2023 21:46:07",
                    "waktu_response": "01/02/2023 22:08:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1366,
                    "durasi_recovery_time": 33902932,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NITA",
                    "alamat_pelapor": "JL MELATI KEL BINAWIDIA KEC BINAWIDIA KOTA PEKANBARU ",
                    "no_telp_pelapor": "0811690658",
                    "keterangan_pelapor": "MUTASI_K (G9923020188885:plg padam) - INFO PELANGGAN PTL SERING PADAM DI WILAYAH TSB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5123020101689",
                    "waktu_lapor": "01/02/2023 21:47:15",
                    "waktu_response": "01/02/2023 22:11:11",
                    "waktu_recovery": "01/02/2023 22:12:13",
                    "durasi_response_time": 1436,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50057506",
                    "nama_pelapor": "BP MAHENDRA ",
                    "alamat_pelapor": "JL.- PR SIDOKARE INDAH BLOK O NO 14  KEL SIDOKARE KEC SIDOARJO KAB SIDOARJO / BARAT MASJID AL FALAH",
                    "no_telp_pelapor": "085815583020",
                    "keterangan_pelapor": "TDK BISA ENTRY TOKEN KET GAGAL UPDATE VKRN 43. NO METER 32109671712 (PTL NYALA) SISA 66.52 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020101886",
                    "waktu_lapor": "01/02/2023 21:53:04",
                    "waktu_response": "01/02/2023 22:22:05",
                    "waktu_recovery": "01/02/2023 22:23:06",
                    "durasi_response_time": 1741,
                    "durasi_recovery_time": 61,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01117571537",
                    "nama_pelapor": "IBU PASCALIS CHRISTINE ",
                    "alamat_pelapor": "CITRA GARDEN CLUSTER ASTER GARDEN D6/22, KEL.ENTALSEWU, KEC.BUDURAN, SIDOARJO. DEKAT RS DELTA SURYA",
                    "no_telp_pelapor": "081320025925",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 16.92. PTL (TIDAK PADAM). NO TOKEN 03817182637798661131 DAN 09604263832746753515",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020101694",
                    "waktu_lapor": "01/02/2023 21:54:18",
                    "waktu_response": "01/02/2023 22:21:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1650,
                    "durasi_recovery_time": 33902157,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEMAS",
                    "alamat_pelapor": "JL RGM NO 13 RT-3 / RW-3 KEL LIMBUNGAN KEC RUMBA TIMUR KOD PEKANBARU , DEPAN LAPANGAN VOLI",
                    "no_telp_pelapor": "085225840274",
                    "keterangan_pelapor": "MUTASI_K (G9923020188894:ok) - 1 RUMAH NYALA LAMPU BERKEDIP ,INFO PELANGGAN KONDISI NYALA LAMPU YG BERKEDIP HANYA TERJADI JIKA SAAT ADA ANGIN KENCANG ,DAN TERDENGAR SUARA PADA SAMBUNGAN KABEL DI TIANG LISTRIK DI SEKITAR LOKASI NYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5223020101898",
                    "waktu_lapor": "01/02/2023 22:02:36",
                    "waktu_response": "01/02/2023 22:24:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1323,
                    "durasi_recovery_time": 33901986,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01100426970",
                    "nama_pelapor": "BP IMAM SAPUTRA",
                    "alamat_pelapor": "JL. SEKELOA UTARA NO. 217 RT. 01 RW. 05 SEKELOA, KECAMATAN COBLONG KOTA BANDUNG, JAWA BARAT. DEKAT SD 127 SEKELOA",
                    "no_telp_pelapor": "085157400994",
                    "keterangan_pelapor": "MUTASI_K (G9923020188893:kct) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 35. PTL (TIDAK PADAM). NO TOKEN 44645298636951684829 DAN 18189658898314081910",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K1223020100563",
                    "waktu_lapor": "01/02/2023 22:24:15",
                    "waktu_response": "01/02/2023 23:09:37",
                    "waktu_recovery": "01/02/2023 23:11:36",
                    "durasi_response_time": 2722,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AWALUDIN",
                    "alamat_pelapor": "JL BESAR SEI SEMBILANG RT- RW- DSN KEL.SEI SEMBILANG KEC.SEI SEPAYANG TIMUR KAB ASAHAN PROV SUMUT",
                    "no_telp_pelapor": "085270534362",
                    "keterangan_pelapor": "AHMAD RENAL RIKI , DI JL BESAR SEI SEMBILANG RT- RW- DSN KEL.SEI SEMBILANG KEC.SEI SEPAYANG TIMUR KAB ASAHAN PROV SUMUT  DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK 1TAHUN LALU DENGAN CARA MENYADAP LANGSUNG DARI SR LISTRIK MENGGUNAKAN KABEL DAN DIPERGUNAKAN UNTUK PENERANGAN RUMAH PEMAKAIN 24 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5123020101715",
                    "waktu_lapor": "01/02/2023 22:27:12",
                    "waktu_response": "01/02/2023 22:43:04",
                    "waktu_recovery": "01/02/2023 22:48:55",
                    "durasi_response_time": 952,
                    "durasi_recovery_time": 351,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007042028",
                    "nama_pelapor": "BP ABDUL MUIS",
                    "alamat_pelapor": "KK CITRA GRAND BLOK H5 NO.17 KEL JATIKARYA KEC JATI SAMPURNA KOTA BEKASI ",
                    "no_telp_pelapor": "08123453450",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU UNTUK MOBIL LISTRIK, HOME CHARGING DENGAN PERMOHONAN PELANGGAN UNTUK DAYA 7700 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020101722",
                    "waktu_lapor": "01/02/2023 22:39:24",
                    "waktu_response": "01/02/2023 22:43:09",
                    "waktu_recovery": "01/02/2023 22:55:18",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL TANJUNG .DUREN RAYA SELATAN NO 8EF - 8EG KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN KOTA JAKBAR// LOKASI INDOMARET  FRESH CENTRAL PARK ",
                    "no_telp_pelapor": "6285771897435",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN  SETELAH UPDATE VKRN 43 SISA PULSA  33.58   KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020101952",
                    "waktu_lapor": "01/02/2023 22:46:18",
                    "waktu_response": "01/02/2023 23:31:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2699,
                    "durasi_recovery_time": 33897988,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DELICIA ANGWEN",
                    "alamat_pelapor": "JALAN PLATINA RAYA NO. 68 KEL RENGAS PULAU KEC MEDAN DELI KOTA MEDAN PROV SUMATERA UTARA >> (SEBERANG J&T EXPRESS)",
                    "no_telp_pelapor": "085297140785",
                    "keterangan_pelapor": "MUTASI_K (G9923020188932:tidak bisa isi token) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 79,56. PTL (HAMPIR PADAM).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020101956",
                    "waktu_lapor": "01/02/2023 22:50:46",
                    "waktu_response": "01/02/2023 22:52:35",
                    "waktu_recovery": "01/02/2023 23:22:05",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 1770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "136390",
                    "nama_pelapor": "IBU MANDA",
                    "alamat_pelapor": "KK KRANGGAN PERMAI BLOK CS 16 NO 29 JL KENANGA RAYA KEL JATI SAMPURNA KEC JATI SAMPURNA KOTA BEKASI",
                    "no_telp_pelapor": "083812788253",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI MOHON PTL DISAMBUNG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100596",
                    "waktu_lapor": "01/02/2023 23:06:41",
                    "waktu_response": "01/02/2023 23:33:56",
                    "waktu_recovery": "02/02/2023 00:14:35",
                    "durasi_response_time": 1635,
                    "durasi_recovery_time": 2439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AULIA",
                    "alamat_pelapor": "JL BESAR MARELAN NO 92 T.600 - - RT-- / RW-- // KEL RENGAS PULAU KEC MEDAN MARELAN LOKASI MIE AYAM MAS DARTO ",
                    "no_telp_pelapor": "08116146046",
                    "keterangan_pelapor": "PETUGAS TUSBUNG TIDAK TELITI DAN MENGECEWAKAN. PELANGGAN TIDAK MEMILIKI TUNGGAKAN DAN SELALU MELUNASI REKENING SEBELUM TANGGAL JATUH TEMPO. TGL 24/01/23 REK JANUARI TELAH DILUNASI VIABTN.  PTL DIPUTUS. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020102026",
                    "waktu_lapor": "01/02/2023 23:43:25",
                    "waktu_response": "02/02/2023 00:15:21",
                    "waktu_recovery": "02/02/2023 00:17:48",
                    "durasi_response_time": 1916,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. FADLI SUHADA",
                    "alamat_pelapor": "JL. PASAR 4 BARAT GG. SEJATI NO. 4 RT-- RW-- KEL MARELAN KEC MARELAN KOTA MEDAN ACUAN DKT RINI RIAS PENGANTIN",
                    "no_telp_pelapor": "085280441523",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK BULAN FEB. 2023 = 29682 KWH, STAND APP TGL 01/02/2023 = 29598.0 KWH, RUMAH DIHUNI TIDAK BERPAGAR, PELANGGAN TIDAK MENGETAHUI PETUGAS CATER RUTIN DATANG ATAU TIDAK. PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK // PELANGGAN MELAPOR KEMBALI CC.54.FARIZ 23.45",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020108203",
                    "waktu_lapor": "01/02/2023 21:53:38",
                    "waktu_response": "01/02/2023 22:05:15",
                    "waktu_recovery": "01/02/2023 22:30:28",
                    "durasi_response_time": 697,
                    "durasi_recovery_time": 1513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUNAIDI",
                    "alamat_pelapor": "KP KELAPA INDAH     RT-4 / RW-5 GG MAKMUR KEL KELAPA INDAH KEC TANGERANG KOTA TANGERANG BANTEN SAMPING ALFAMART",
                    "no_telp_pelapor": "082310801677",
                    "keterangan_pelapor": "TGL 1/2/23  PELANGGAN DENGAN ID METER 14009812778 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN DATA PADA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!!SESUAI INFO PELANGAN ADA PERUBAHAN ID METER DARI 14009812778 MENJADI 14452118566 NAMUN INFO PELANGGAN TIDAK ADA PERGANTIAN METERAN.SISA 393 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108209",
                    "waktu_lapor": "01/02/2023 21:54:18",
                    "waktu_response": "01/02/2023 21:55:50",
                    "waktu_recovery": "02/02/2023 08:56:14",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 39624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "David vickriandi",
                    "alamat_pelapor": "JL KALI DERES RT 08/01 CKR",
                    "no_telp_pelapor": "6281373126535",
                    "keterangan_pelapor": "mohon bantuannya untuk pengecekan meteran, knpa bayarannya tinggi sekali karena kontrakan saya sebelumnya tidak pernah menyentuh 600rb",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020108210",
                    "waktu_lapor": "01/02/2023 21:54:18",
                    "waktu_response": "01/02/2023 21:57:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 33903633,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Taufik Hidayat",
                    "alamat_pelapor": "JL BANTARSARI KEC BUNGURSARI No.0 RT.5 RW.5 BANTARSARI",
                    "no_telp_pelapor": "6285223061620",
                    "keterangan_pelapor": "MUTASI_K (G9923020188870:GAGAL ISI TOKEN) - ISI TOKEN SELALU GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020108211",
                    "waktu_lapor": "01/02/2023 21:54:49",
                    "waktu_response": "01/02/2023 22:14:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1210,
                    "durasi_recovery_time": 33902566,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rokim",
                    "alamat_pelapor": "JL Jl.DESA PIR BUTONG Ds.BUTONG Kec.TEWEH T No.0 RT. RW.",
                    "no_telp_pelapor": "6281528890757",
                    "keterangan_pelapor": "MUTASI_K (G9923020188889:Gangguan) - Melakukan pembelian pulsa sejumlah 50.000 tatapi saat memasukkan token ke kwh gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA TEWEH"
                },
                {
                    "no_laporan": "K5423020108213",
                    "waktu_lapor": "01/02/2023 21:55:03",
                    "waktu_response": "01/02/2023 22:03:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 526,
                    "durasi_recovery_time": 33903236,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Rahmawati",
                    "alamat_pelapor": "PR GRIYA JATI ASRI No.028 RT.00 RW.00 JATI",
                    "no_telp_pelapor": "6281939540785",
                    "keterangan_pelapor": "MUTASI_K (G9923020188878:padam meluas) - terjadi pemadaman kembali ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108214",
                    "waktu_lapor": "01/02/2023 21:55:13",
                    "waktu_response": "01/02/2023 22:02:50",
                    "waktu_recovery": "01/02/2023 22:10:37",
                    "durasi_response_time": 457,
                    "durasi_recovery_time": 467,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iih",
                    "alamat_pelapor": "KP PONDOK TISUK No.00 RT.3 RW.4",
                    "no_telp_pelapor": "6281572919765",
                    "keterangan_pelapor": "di blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020108216",
                    "waktu_lapor": "01/02/2023 21:55:18",
                    "waktu_response": "01/02/2023 22:03:33",
                    "waktu_recovery": "02/02/2023 06:28:20",
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 30287,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reni Vebri yanti",
                    "alamat_pelapor": "Jl. Bumimanti No.VI",
                    "no_telp_pelapor": "6285269434344",
                    "keterangan_pelapor": "tidak bsa masukin pulsa (gagal)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K3223020100517",
                    "waktu_lapor": "01/02/2023 21:55:29",
                    "waktu_response": "01/02/2023 21:58:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 33903561,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HERNI",
                    "alamat_pelapor": "JL SEKELOA TENGAH NO 22 H  RT-1 / RW-4 KEL SEKELOA KEC COBLONG KOTA BANDUNG, DIDEKAT MASJID AT TAQWA",
                    "no_telp_pelapor": "6285759533457",
                    "keterangan_pelapor": "MUTASI_K (G9923020188871:kct) - PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL NYALA) SISA PULSA 733 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020108219",
                    "waktu_lapor": "01/02/2023 21:55:51",
                    "waktu_response": "01/02/2023 22:10:16",
                    "waktu_recovery": "01/02/2023 22:16:40",
                    "durasi_response_time": 865,
                    "durasi_recovery_time": 384,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANIEL",
                    "alamat_pelapor": "JL KAPUK     RT-3 / RW-10 NO - KEL KAPUK KEC CENGKARENG JAKBAR DEKAT BENGKEL ",
                    "no_telp_pelapor": "082274331279",
                    "keterangan_pelapor": "KESULITAN MEMASUKAN NO STROOM, LAYAR KWH METER BERTULISKAN GAGAL, SETELAH UPDATE VKRN 43 SISA 985 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108220",
                    "waktu_lapor": "01/02/2023 21:55:49",
                    "waktu_response": "01/02/2023 22:34:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2322,
                    "durasi_recovery_time": 33901394,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aiz",
                    "alamat_pelapor": "JL KPBD No.15 RT.10 RW.1 SUKABUMI S",
                    "no_telp_pelapor": "628568299770",
                    "keterangan_pelapor": "MUTASI_K (G9923020188918:urgent) - meteran listrik gagal terus ketika diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020108223",
                    "waktu_lapor": "01/02/2023 21:56:11",
                    "waktu_response": "01/02/2023 21:58:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 33903571,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ratna hasanah",
                    "alamat_pelapor": "Jl. Cibeunying Kolot No.80",
                    "no_telp_pelapor": "6283821688492",
                    "keterangan_pelapor": "MUTASI_K (G9923020188872:kct) - masukin token gagal terus.\\nnomor token nya padahal udah betul\\nini tokennya sudah hampir habis bagaimana ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020108226",
                    "waktu_lapor": "01/02/2023 21:57:08",
                    "waktu_response": "01/02/2023 22:07:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 627,
                    "durasi_recovery_time": 33903010,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aprian Zahlan",
                    "alamat_pelapor": "PR TS PURI BALI D2 No.5 RT.000 RW.00 SAWANGAN",
                    "no_telp_pelapor": "62811757241",
                    "keterangan_pelapor": "MUTASI_K (G9923020188881:perlu diarahkan petugas teknik) - voltase di rumah saya berkurang 10% lebih dari seharusnya, apabila ada elektronik rusak bisa di komplain ya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108227",
                    "waktu_lapor": "01/02/2023 21:57:09",
                    "waktu_response": "01/02/2023 22:34:53",
                    "waktu_recovery": "01/02/2023 22:42:19",
                    "durasi_response_time": 2264,
                    "durasi_recovery_time": 446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "JL RAYA MANDOR No.0 RT. RW.",
                    "no_telp_pelapor": "6287710048947",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter stand akhir Januari 2023 adalah 218.429kwh, sedang stand actual tgl 25 januarit2023 adalah 220.188kwh, mohon bantu disesuaikan karena swacam tidak dapat dilakukan karena error'.\\n\\nbila ingin melakukan joint visit dapat hubungi pic area kami sdr Junaidi 087710048947",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020108234",
                    "waktu_lapor": "01/02/2023 21:58:36",
                    "waktu_response": "01/02/2023 22:37:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2324,
                    "durasi_recovery_time": 33901225,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Srianingsih",
                    "alamat_pelapor": "Jl. Raya Ps. Kemis No.11",
                    "no_telp_pelapor": "6282110473244",
                    "keterangan_pelapor": "MUTASI_K (G9923020288950:gangguan) - mati listrik dari pukul 19.00 sampai 21.56 belum menyala. saya mempunyai bayi.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020108235",
                    "waktu_lapor": "01/02/2023 21:58:57",
                    "waktu_response": "01/02/2023 22:01:18",
                    "waktu_recovery": "01/02/2023 22:10:54",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iisah",
                    "alamat_pelapor": "KP BULAK No.23 RT.1 RW.16 KLENDER",
                    "no_telp_pelapor": "6289654391693",
                    "keterangan_pelapor": "isi token gagal 2 kali pembelian token pulsa yang pertama 20 dan yang kedua 200 padahal memasukkan token nya sudah benar dengan pembelian token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108242",
                    "waktu_lapor": "01/02/2023 22:00:50",
                    "waktu_response": "01/02/2023 22:04:47",
                    "waktu_recovery": "01/02/2023 22:41:51",
                    "durasi_response_time": 237,
                    "durasi_recovery_time": 2224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KURNIAWAN",
                    "alamat_pelapor": "JL NANGSI RT-4 RW-2 NO 118 KP BUNGAOK LEMBUR DESA CARINGIN KEC LEGOK KAB TANGERANG, BANTEN / DKAT -",
                    "no_telp_pelapor": "081297152667",
                    "keterangan_pelapor": " TGL 02/01/23 PENANGANAN GANGGUAN APP PRABAYAR BLANK DI LAKSANAKAN DGN CARA SAMBUNG LANGSUNG OLEH PETUGAS . MOHON DILAKSANAKAN PENANGANAN SESUI KETENTUAN . ID METTER 14236536778.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108243",
                    "waktu_lapor": "01/02/2023 22:00:58",
                    "waktu_response": "01/02/2023 22:30:54",
                    "waktu_recovery": "01/02/2023 23:07:56",
                    "durasi_response_time": 1796,
                    "durasi_recovery_time": 2222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL DUTA KENANGA 1 BLOK D2 NO 32 KEL HARAPAN BARU KEC BEKASI UTARA (ACUAN DEKAT DANAU DUTA)",
                    "no_telp_pelapor": "02188979134",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 2809  KWH/ PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020108246",
                    "waktu_lapor": "01/02/2023 22:01:22",
                    "waktu_response": "01/02/2023 22:36:23",
                    "waktu_recovery": "01/02/2023 23:01:17",
                    "durasi_response_time": 2101,
                    "durasi_recovery_time": 1494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Trisna M Suryana",
                    "alamat_pelapor": "KP KEDUNG GEDE No. RT.5 RW.16 SETIA MEKA",
                    "no_telp_pelapor": "6289604554915",
                    "keterangan_pelapor": "listrik mati nyala, saat periksa meterannya ncb gosong sperti di gambar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5523020100954",
                    "waktu_lapor": "01/02/2023 22:03:02",
                    "waktu_response": "01/02/2023 22:08:35",
                    "waktu_recovery": "01/02/2023 22:10:56",
                    "durasi_response_time": 333,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEODORA",
                    "alamat_pelapor": "JL KENDAL NO 24 RT-10 RW-6 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT LOKASI: DEKAT ALFAMART ",
                    "no_telp_pelapor": "087882275859",
                    "keterangan_pelapor": "MOHON KONFIRMASI DAN TINDAKLANJUT TERKAIT PB EX BONGKAR RAMPUNG (B2/7700VA) PELANGGAN SUDAH DATANG KE UNIT MENTENG. NAMUN PELANGGAN DI ARAHKAN MENGHUBUNGI CALL CENTER 123, PELANGGAN INGIN SEGERA DITINDAKLANJUTI OLEH PETUGAS UNIT ID PEL: 541103499191",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108252",
                    "waktu_lapor": "01/02/2023 22:03:43",
                    "waktu_response": "01/02/2023 22:10:35",
                    "waktu_recovery": "01/02/2023 23:55:24",
                    "durasi_response_time": 412,
                    "durasi_recovery_time": 6289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INSAN ",
                    "alamat_pelapor": "PERUMAHAN GRAHA PANCORAN MAS BLOK CC NO 3, RANGKAPAN JAYA BARU, PANCORAN MAS, DEPOK 16434",
                    "no_telp_pelapor": "081294761352 ",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI Arif Furqon Afandi MENJADI Muhammad Insan Nurrahman. DENGAN NO. KTP PEMILIK 0317409260694100 AN. Muhammad Insan Nurrahman DAN NPWP PEMILIK 74.504.126.9-017.000. PEMOHON MENGAKU SEBAGAI PEMILIK.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108259",
                    "waktu_lapor": "01/02/2023 22:07:23",
                    "waktu_response": "01/02/2023 22:11:39",
                    "waktu_recovery": "01/02/2023 23:00:12",
                    "durasi_response_time": 256,
                    "durasi_recovery_time": 2913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indra",
                    "alamat_pelapor": "KP TARIKOLOT No. RT.4 RW.1 TARIKOLOT",
                    "no_telp_pelapor": "6285960554450",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020108262",
                    "waktu_lapor": "01/02/2023 22:07:48",
                    "waktu_response": "01/02/2023 22:31:23",
                    "waktu_recovery": "01/02/2023 22:47:45",
                    "durasi_response_time": 1415,
                    "durasi_recovery_time": 982,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cipta Yudha Pratama",
                    "alamat_pelapor": "DS SANGO No.0 RT.2 RW.1 SANGO",
                    "no_telp_pelapor": "6282331138160",
                    "keterangan_pelapor": "masukan nomor token gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5523020100956",
                    "waktu_lapor": "01/02/2023 22:08:08",
                    "waktu_response": "01/02/2023 22:09:10",
                    "waktu_recovery": "01/02/2023 22:11:22",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEODORA",
                    "alamat_pelapor": "JL KENDAL NO 24   RT-10 / RW-6 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT ",
                    "no_telp_pelapor": "087882275859",
                    "keterangan_pelapor": "MOHON KONFIRMASI DAN TINDAKLANJUT TERBAKIT PB EX BONGKAR RAMPUNG (B2/7700VA) PELANGGAN SUDAH DATANG KE UNIT MENTENG NAMUN BELUM ADA TINDAKLANJUT DARI PETUGAS ID PEL: 541103499191",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108265",
                    "waktu_lapor": "01/02/2023 22:08:49",
                    "waktu_response": "01/02/2023 22:33:47",
                    "waktu_recovery": "01/02/2023 22:53:58",
                    "durasi_response_time": 1498,
                    "durasi_recovery_time": 1211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VITA",
                    "alamat_pelapor": "JL JUNAEDI NO 2 RT012/RW003 CIPETE SELATAN CILANDAK JAKARTA SELATAN 12410.",
                    "no_telp_pelapor": "08128516126",
                    "keterangan_pelapor": "DI WILAYAH TSB PTL SERING PADAM DALAM 1 BULAN TERAKHIR HAMPIR 4 KALI PADAM. ",
                    "media": "Email",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020108271",
                    "waktu_lapor": "01/02/2023 22:09:58",
                    "waktu_response": "01/02/2023 22:29:54",
                    "waktu_recovery": "01/02/2023 22:37:12",
                    "durasi_response_time": 1196,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kridha Tegas Gina Saputra",
                    "alamat_pelapor": "JL DONOHARJO RT 3 RW 2 No.",
                    "no_telp_pelapor": "6289518264950",
                    "keterangan_pelapor": "Salah ketik nama, \\nNama yang benar KRIDHA TEGAS GINA S",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020108277",
                    "waktu_lapor": "01/02/2023 22:10:56",
                    "waktu_response": "01/02/2023 22:15:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 266,
                    "durasi_recovery_time": 33902543,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "septian sampow",
                    "alamat_pelapor": "lorong air hidup jaga 3.",
                    "no_telp_pelapor": "6281245554004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188890:perlu pemeriksaan petugas) - meteran mati total. lampu padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5423020108279",
                    "waktu_lapor": "01/02/2023 22:11:41",
                    "waktu_response": "01/02/2023 22:31:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1196,
                    "durasi_recovery_time": 33901568,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "dita",
                    "alamat_pelapor": "jl manggis",
                    "no_telp_pelapor": "6282189406655",
                    "keterangan_pelapor": "MUTASI_K (G9923020188898:cek teknis) - gagal isi pulsa token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020108281",
                    "waktu_lapor": "01/02/2023 22:12:09",
                    "waktu_response": "01/02/2023 22:39:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1655,
                    "durasi_recovery_time": 33901081,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moch. Eka Wira Dharma Putra",
                    "alamat_pelapor": "KP BTN MANUNGGAL No.0",
                    "no_telp_pelapor": "628125854943",
                    "keterangan_pelapor": "MUTASI_K (G9923020188899:gangguan) - pemadaman berulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020108282",
                    "waktu_lapor": "01/02/2023 22:12:34",
                    "waktu_response": "01/02/2023 22:14:12",
                    "waktu_recovery": "01/02/2023 23:09:10",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 3298,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AINUN",
                    "alamat_pelapor": "JL PAWON BLK A NO 79     RT-1 / RW-9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI JABAR DEKAT KANTOR KECAMATAN",
                    "no_telp_pelapor": "081215003101",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL PADAM)SISA 96 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100925",
                    "waktu_lapor": "01/02/2023 22:12:35",
                    "waktu_response": "01/02/2023 22:15:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 33902537,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14026223827",
                    "nama_pelapor": "BAPAK FARID",
                    "alamat_pelapor": "PR TJITRA MAS RESIDENCE BLOK F3 NO 20 RT-4 / RW-1 KEL KALISURENG KEC TAJUR HALANG KAB BOGOR / DEKAT MASJID AL MUHAJIRIN",
                    "no_telp_pelapor": "085591302319",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN KET TERBLOKIR TIDAK ADA NO REGISTRASI SISA KWH 4.15 PTL HAMPIR PADAM  \\nMOHON DIBANTU KONFIRMASI DAN PENJELASAN KE PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108284",
                    "waktu_lapor": "01/02/2023 22:12:40",
                    "waktu_response": "01/02/2023 22:13:39",
                    "waktu_recovery": "01/02/2023 22:51:05",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 2246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakub yasjudan",
                    "alamat_pelapor": "JL KP BABAKAN RT2/1 LEGOK",
                    "no_telp_pelapor": "62895403472380",
                    "keterangan_pelapor": "pembelian token 2 kali pembelian namun gagal pihak alfa sudah ke rumah namun tetap gagal dari pihak alfa saran kan agar menghubungi pihak pln saat di masukan tolong tidak lanjuti karna waktu suda malam takut listrik di rumah habis ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100959",
                    "waktu_lapor": "01/02/2023 22:12:52",
                    "waktu_response": "01/02/2023 22:17:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 297,
                    "durasi_recovery_time": 33902396,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANANG ",
                    "alamat_pelapor": "JL- PR GREEN GARDEN BLOK D6 NO 03   RT-2 / RW-6 KEL DANA REJO KEC KEBOMAS KAB GERSIK LOKASI : PR GREEN GARDEN",
                    "no_telp_pelapor": "6285746566754",
                    "keterangan_pelapor": "MUTASI_K (G9923020188929:Ditangani unit) - 1 APP PRABAYAR  (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. APP TERTERA ERR 23  NO TOKEN : 34975149388565961226 SISA TOKEN : 400 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020108289",
                    "waktu_lapor": "01/02/2023 22:13:43",
                    "waktu_response": "01/02/2023 22:16:33",
                    "waktu_recovery": "01/02/2023 22:19:24",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daniel Manasye Sitompul",
                    "alamat_pelapor": "Kapuk sawah Rt 003/010 no 17",
                    "no_telp_pelapor": "6282274331279",
                    "keterangan_pelapor": "Nomor Token Yang Dimasukkan GaGal Terus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108290",
                    "waktu_lapor": "01/02/2023 22:13:46",
                    "waktu_response": "01/02/2023 22:31:57",
                    "waktu_recovery": "01/02/2023 22:47:52",
                    "durasi_response_time": 1091,
                    "durasi_recovery_time": 955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FERLIN PRISCA",
                    "alamat_pelapor": " MALIARO, DEPAN UGD RUMAH SAKIT UMUM RT/013 RW/004 ADA JALAN BELOK KANAN DAPAT LORONG PERTAMA BELOK KANAN RUMAH KEDUA",
                    "no_telp_pelapor": "082271079643 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 407.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020108295",
                    "waktu_lapor": "01/02/2023 22:14:16",
                    "waktu_response": "01/02/2023 22:15:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 33902554,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "danang suwiryo",
                    "alamat_pelapor": "JL GG.PUSKESMAS RT 02 RW 04 No.",
                    "no_telp_pelapor": "6285155179928",
                    "keterangan_pelapor": "MUTASI_K (G9923020188892:arahkan clear tamper dan ricek APP) - gagal masukan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108296",
                    "waktu_lapor": "01/02/2023 22:14:22",
                    "waktu_response": "01/02/2023 22:17:20",
                    "waktu_recovery": "01/02/2023 22:19:47",
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mulyanto",
                    "alamat_pelapor": "KP WARUNG JAMBU No.3 RT.003 RW.03 BANTARJATI",
                    "no_telp_pelapor": "6281216666882",
                    "keterangan_pelapor": "mengajukan perubahan daya  sampai saat ini belum ada realisasi penyambungan mohon info yaa....\\n\\nsudah melapor calcenter pLn sudah 2x mohon infonya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020108297",
                    "waktu_lapor": "01/02/2023 22:14:47",
                    "waktu_response": "01/02/2023 22:16:35",
                    "waktu_recovery": "02/02/2023 01:12:15",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 10540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dhoni setiawan",
                    "alamat_pelapor": "JL LUK No. RT.2 RW.2 BHAKTI JAY",
                    "no_telp_pelapor": "6282113111638",
                    "keterangan_pelapor": "Mohon izin melaporkan, rumah saya di Orchid Park A11, Bakti Jaya, Tangsel tdak bisa mengisi token di meteran, selalu gagal, padahal nomor benar. catatan: tidak ada kecocokan antara idpel dan nomor meteran, posisi meteran selama 6 bulan belum pernah diisi pulsa karena pulsa masih ada dan listrik setiap malamnya menyala. terimakasih min",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020108299",
                    "waktu_lapor": "01/02/2023 22:15:36",
                    "waktu_response": "01/02/2023 22:16:48",
                    "waktu_recovery": "01/02/2023 22:25:09",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sandri Alamsyah",
                    "alamat_pelapor": "KP TUTUGAN DS CIHANJUANG RAHAYU No.0 RT.2 RW.6 PARONGPONG",
                    "no_telp_pelapor": "6285720311120",
                    "keterangan_pelapor": "Tidak bisa isi token, gagal terus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020108302",
                    "waktu_lapor": "01/02/2023 22:16:35",
                    "waktu_response": "01/02/2023 22:19:17",
                    "waktu_recovery": "01/02/2023 22:33:56",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAMSUL",
                    "alamat_pelapor": "PONDOK ASRI 1 BLOK B7 NO. 23 KEL. BAKUNG KEC. BIRINGKANAYA MAKASSAR",
                    "no_telp_pelapor": "081342060833",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 26.57.",
                    "media": "Email",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020108304",
                    "waktu_lapor": "01/02/2023 22:17:05",
                    "waktu_response": "01/02/2023 22:32:35",
                    "waktu_recovery": "01/02/2023 22:42:11",
                    "durasi_response_time": 930,
                    "durasi_recovery_time": 576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bro udin",
                    "alamat_pelapor": "JL RAYA GALANG No. SUI PINYUH",
                    "no_telp_pelapor": "6285849940996",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020108315",
                    "waktu_lapor": "01/02/2023 22:21:25",
                    "waktu_response": "01/02/2023 22:44:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1405,
                    "durasi_recovery_time": 33900775,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Usep Andriyawan",
                    "alamat_pelapor": "KP BABAKAN PARI No. RT.1 RW.11",
                    "no_telp_pelapor": "6285624916137",
                    "keterangan_pelapor": "MUTASI_K (G9923020188913:Mohon di cek) - lampu menyala di kwh meter, apakah berbahaya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LELES"
                },
                {
                    "no_laporan": "K5423020108326",
                    "waktu_lapor": "01/02/2023 22:24:39",
                    "waktu_response": "01/02/2023 23:25:02",
                    "waktu_recovery": "02/02/2023 05:29:53",
                    "durasi_response_time": 3623,
                    "durasi_recovery_time": 21891,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhik Setiawan",
                    "alamat_pelapor": "timur RSUD tongas",
                    "no_telp_pelapor": "6288991125526",
                    "keterangan_pelapor": "mohon segera di tindak lanjuti di karnakan daerah tersebut sampai saat ini PLN off",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108332",
                    "waktu_lapor": "01/02/2023 22:25:38",
                    "waktu_response": "01/02/2023 23:40:58",
                    "waktu_recovery": "01/02/2023 23:42:26",
                    "durasi_response_time": 4520,
                    "durasi_recovery_time": 88,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "udin samsudin",
                    "alamat_pelapor": "KP CIJEUNGJING No. RT.1 RW.21 KERTAMULYA",
                    "no_telp_pelapor": "6289694493291",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020108333",
                    "waktu_lapor": "01/02/2023 22:25:47",
                    "waktu_response": "01/02/2023 22:51:29",
                    "waktu_recovery": "01/02/2023 23:07:54",
                    "durasi_response_time": 1542,
                    "durasi_recovery_time": 985,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Nurdiansyah",
                    "alamat_pelapor": "Jl. NURUL HUDA VII, RT.01/RW.015, NO.61",
                    "no_telp_pelapor": "6285714728854",
                    "keterangan_pelapor": "nomor token listrik yang baru saya beli via aplikasi gojek jam 21.30 tanggal 1 februari 2023 tidak valid ke kWh, status selalu gagal dalam mengisi token listrik padahal nomor sudah sesuai yang dikirim via aplikasi gojek",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108334",
                    "waktu_lapor": "01/02/2023 22:26:07",
                    "waktu_response": "01/02/2023 22:32:48",
                    "waktu_recovery": "02/02/2023 06:41:57",
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 29349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fajar Leonardo hutahaean",
                    "alamat_pelapor": "jl. Sumatra1, GG nusantara, perum Nusantara block D13",
                    "no_telp_pelapor": "6282382239412",
                    "keterangan_pelapor": "saat memasukan nomor token terjadi kesalahan sehingga tidak bisa mengisi nomor token , keterangan nya GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108338",
                    "waktu_lapor": "01/02/2023 22:26:55",
                    "waktu_response": "01/02/2023 23:24:39",
                    "waktu_recovery": "02/02/2023 05:29:40",
                    "durasi_response_time": 3464,
                    "durasi_recovery_time": 21901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satya Adhy Wicaksono",
                    "alamat_pelapor": "JL YOS SUDARSO No. 13 RT.004 RW.15 MANGUN HRJ",
                    "no_telp_pelapor": "6285331745884",
                    "keterangan_pelapor": "voltase turun..setelah mati lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108342",
                    "waktu_lapor": "01/02/2023 22:27:16",
                    "waktu_response": "01/02/2023 22:37:55",
                    "waktu_recovery": "01/02/2023 23:02:39",
                    "durasi_response_time": 639,
                    "durasi_recovery_time": 1484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PEBI KHUSEN",
                    "alamat_pelapor": "Kp. Dukuh manggah RT 14/03 desa legok kec legok",
                    "no_telp_pelapor": "6285775563188",
                    "keterangan_pelapor": "Gagal memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108343",
                    "waktu_lapor": "01/02/2023 22:27:37",
                    "waktu_response": "01/02/2023 22:35:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 33901331,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TEGUH",
                    "alamat_pelapor": "JL LETNAN SUTOPO PR CLUSTER ALEGRIA PARK BLOK A1 NO 5 KEL LENGKONG GUDANG TIMUR KEC SERPONG TANGERANG SELATAN ACUAN DEPAN FITNESS",
                    "no_telp_pelapor": "081316453885",
                    "keterangan_pelapor": "MUTASI_K (G9923020188931:tlg cek) - APP TERTERA TERPAKAI SISA 3.07 KWH NO TOKEN 68960427042735535036 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100965",
                    "waktu_lapor": "01/02/2023 22:27:48",
                    "waktu_response": "01/02/2023 22:29:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 33901702,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01104368202",
                    "nama_pelapor": "BP EVAN",
                    "alamat_pelapor": "JL WONOREJO TIMUR NO 142 DS WONOREJO RT-1 / RW-7 KEC RUNGKUT KOTA SURABAYA PROV JATIM. LOKASI : DEKAT SEKOLAH MTS",
                    "no_telp_pelapor": "6285655519193",
                    "keterangan_pelapor": "MUTASI_K (G9923020188896:bapak ibu mohon bantuan pengecekan lokasi plg gagal entry token) - 1 APP PRABAYAR TERTERA REJECT. PELANGGAN TIDAK DAPAT MENGINPUT NO TOKEN. (PTL MASIH MENYALA). SISA : 74.57 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020108344",
                    "waktu_lapor": "01/02/2023 22:27:41",
                    "waktu_response": "01/02/2023 22:52:07",
                    "waktu_recovery": "01/02/2023 23:08:05",
                    "durasi_response_time": 1466,
                    "durasi_recovery_time": 958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRAMBUDI",
                    "alamat_pelapor": "ALAMAT : JL. MESJID AL-FALAH BLOK C NO. 2\\nKEC. PONDOK MELATI KEL. JATIRAHAYU\\nBEKASI 17414",
                    "no_telp_pelapor": "081514325634",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM. SISA KWH 600 KWH.",
                    "media": "Email",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5523020100967",
                    "waktu_lapor": "01/02/2023 22:30:07",
                    "waktu_response": "01/02/2023 22:33:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 177,
                    "durasi_recovery_time": 33901481,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ITA ",
                    "alamat_pelapor": "JL CAKRA KEMCANA 5 PR BSD BLOK B-6 NO.10 SEK XII RT 4 RW 6 KEL RAWA MEKAR JAYA KEC SERPONG KOTA TANGSEL LOKASI : PR BSD ",
                    "no_telp_pelapor": "6281545306778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188930:tlg cek) - 1 APP PRABAYAR  (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. APP TIDAK ADA  TERTERA KETERANGAN TERKAIT VKRN 43  NO TOKEN : 12922873885102394120 DAN 17190799375490781366 SISA TOKEN : 728 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108350",
                    "waktu_lapor": "01/02/2023 22:31:16",
                    "waktu_response": "01/02/2023 22:52:15",
                    "waktu_recovery": "01/02/2023 23:08:12",
                    "durasi_response_time": 1259,
                    "durasi_recovery_time": 957,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PURWANTO",
                    "alamat_pelapor": "Jl. Jati Kramat Baru No.8",
                    "no_telp_pelapor": "6281296161788",
                    "keterangan_pelapor": "kwh meter tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108351",
                    "waktu_lapor": "01/02/2023 22:31:28",
                    "waktu_response": "01/02/2023 22:36:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 33901303,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "gloria tumbelaka",
                    "alamat_pelapor": "JL RANOYAPO",
                    "no_telp_pelapor": "6281342951295",
                    "keterangan_pelapor": "MUTASI_K (G9923020288965:perlu pemeriksaan petugas) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5423020108361",
                    "waktu_lapor": "01/02/2023 22:34:18",
                    "waktu_response": "01/02/2023 22:54:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1226,
                    "durasi_recovery_time": 33900181,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rendy allanuary",
                    "alamat_pelapor": "PR GRIYA INDAH CIKAMPEK BLOK K9 No.23 RT.0 RW.0 SASAKSENG",
                    "no_telp_pelapor": "6281282138644",
                    "keterangan_pelapor": "MUTASI_K (G9923020188908:token cepat habis) - keluhan penggunaan listrik boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5423020108374",
                    "waktu_lapor": "01/02/2023 22:35:55",
                    "waktu_response": "01/02/2023 22:52:56",
                    "waktu_recovery": "01/02/2023 23:10:17",
                    "durasi_response_time": 1021,
                    "durasi_recovery_time": 1041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABOE FATTA",
                    "alamat_pelapor": "JL. RSUD SAWERIGADING, KEL. TOBULUNG KOTA PALOPO PROPINSI SUL-SEL",
                    "no_telp_pelapor": "081355387822",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM. SISA 78,25.",
                    "media": "Email",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020108375",
                    "waktu_lapor": "01/02/2023 22:36:02",
                    "waktu_response": "01/02/2023 22:36:41",
                    "waktu_recovery": "01/02/2023 23:18:32",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 2511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul ghafur",
                    "alamat_pelapor": "KK PROMARU No.0 RT.008 RW.11 RW SEMUT",
                    "no_telp_pelapor": "6281927000438",
                    "keterangan_pelapor": "kenapa proses perubahan tarif belum juga berubah? sampai sampai bulan berikutnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020108381",
                    "waktu_lapor": "01/02/2023 22:37:48",
                    "waktu_response": "02/02/2023 00:06:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5314,
                    "durasi_recovery_time": 33895883,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VITRI AYU MURTI ",
                    "alamat_pelapor": "KP JAMPANG JL PDAM RT 01 RW 08 KEL KALISUREN KEC TAJUR HALANG KAB BOGOR // ACUAN: BELAKANG AS-SYAFINA ",
                    "no_telp_pelapor": "081281769729",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI. PROSES PEMASANGAN TIANG DIWILAYAH TSB DIKARENAKAN SESUAI INFO YBS KABEL YANG MENYAMBUNG KE PERSIL DIWILAYAH TSB HANYA DILETAKKAN PADA POHON DAN AKAN SEGERA DITEBANG OLEH PEMILIK LAHAN. PETUGAS SUDAH SURVEY KE LOKASI TGL 06/01/23 TERKAIT K5423010604712. PELANGGAN PERNAH LAPOR DENGAN NO: K5423013002517 , K5423012600841, K5423012604779 STATUS SELESAI . SESUAI INFORMASI PELANGGAN SUDAH DIKONFIRMASI OLEH PETUGAS NAMUN BELUM ADA PENANGANAN DAN DITINDAKLANJUTI. PELANGGAN MENGINGINKAN PETUGAS DATANG KE LOKASI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108383",
                    "waktu_lapor": "01/02/2023 22:38:10",
                    "waktu_response": "01/02/2023 22:52:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 855,
                    "durasi_recovery_time": 33900320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Parulian Gultom",
                    "alamat_pelapor": "JL RAYA JATIMAKMUR No. RT.9 RW.9 JATIMAKMUR",
                    "no_telp_pelapor": "6285891003720",
                    "keterangan_pelapor": "KWH Meter tidak bisa diisi token, sudah 3 kali pembelian baik dari PLN Mobile, BRI Mobile dan warunf",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108384",
                    "waktu_lapor": "01/02/2023 22:38:17",
                    "waktu_response": "01/02/2023 22:47:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 550,
                    "durasi_recovery_time": 33900618,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhriyadi",
                    "alamat_pelapor": "PR GRAMAPURI PERSADA S-04 No.03 SUKAJAYA",
                    "no_telp_pelapor": "6281288247488",
                    "keterangan_pelapor": "MUTASI_K (G9923020188905:gagal.isi token) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020108385",
                    "waktu_lapor": "01/02/2023 22:38:26",
                    "waktu_response": "01/02/2023 22:53:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 882,
                    "durasi_recovery_time": 33900277,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "m.nuhaeri",
                    "alamat_pelapor": "Jl. Sangereng No.48",
                    "no_telp_pelapor": "6289651849237",
                    "keterangan_pelapor": "MUTASI_K (G9923020188906:token gagal masuk) - token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108391",
                    "waktu_lapor": "01/02/2023 22:39:16",
                    "waktu_response": "01/02/2023 22:53:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 33900266,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "beni kurniawan",
                    "alamat_pelapor": "Jl. Amd Raya No.4 No.41",
                    "no_telp_pelapor": "6281574290049",
                    "keterangan_pelapor": "MUTASI_K (G9923020188907:listrik padam / turun  jika menggunakan mesin cuci\\n mohon dilakukan pengecekan) - listrik padam / turun  jika menggunakan mesin cuci",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108393",
                    "waktu_lapor": "01/02/2023 22:40:32",
                    "waktu_response": "01/02/2023 22:56:32",
                    "waktu_recovery": "02/02/2023 06:30:42",
                    "durasi_response_time": 960,
                    "durasi_recovery_time": 27250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fahri Saifullah",
                    "alamat_pelapor": "Jl. Tjitra Mas Residence No.17",
                    "no_telp_pelapor": "6285691659913",
                    "keterangan_pelapor": "kWh nya terblokir nggak bisa isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108394",
                    "waktu_lapor": "01/02/2023 22:40:36",
                    "waktu_response": "01/02/2023 23:12:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1940,
                    "durasi_recovery_time": 33899089,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Baktya Drestanto Kosala",
                    "alamat_pelapor": "JL VETERAN No. 23 RT. 0 RW. 0 SUKORAME",
                    "no_telp_pelapor": "62818384063",
                    "keterangan_pelapor": "MUTASI_K (G9923020188926:perlu dicek petugas ) - belum ada tindak lanjur dari laporan G5423020121486",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5423020108395",
                    "waktu_lapor": "01/02/2023 22:40:56",
                    "waktu_response": "01/02/2023 22:48:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 33900575,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahman",
                    "alamat_pelapor": "RT 01/RW 01",
                    "no_telp_pelapor": "6285244142627",
                    "keterangan_pelapor": "MUTASI_K (G9923020188912:cek teknis) - tidak bisa mengisi pulsa token dan mengalami kegagalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020108397",
                    "waktu_lapor": "01/02/2023 22:41:15",
                    "waktu_response": "01/02/2023 22:44:09",
                    "waktu_recovery": "01/02/2023 23:13:57",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 1788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad nur ikhlas",
                    "alamat_pelapor": "KP SERPONG No. RT.4 RW.2 SERPONG",
                    "no_telp_pelapor": "6289531043691",
                    "keterangan_pelapor": "Setiap di isi pulsa selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108398",
                    "waktu_lapor": "01/02/2023 22:41:33",
                    "waktu_response": "01/02/2023 22:54:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 759,
                    "durasi_recovery_time": 33900213,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mardiana Mansyur Putri",
                    "alamat_pelapor": "Jl. Irian No.264",
                    "no_telp_pelapor": "6281241800841",
                    "keterangan_pelapor": "MUTASI_K (G9923020188909:gangguan) - ganggungan kabel di depan rumah (teras atas) sangat membahayakan. sudah sangat berantakan kabel² nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5423020108410",
                    "waktu_lapor": "01/02/2023 22:46:24",
                    "waktu_response": "01/02/2023 23:01:06",
                    "waktu_recovery": "01/02/2023 23:02:46",
                    "durasi_response_time": 882,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rickhend handi wijaya",
                    "alamat_pelapor": "JL SAWAH LION X No. RT.1 RW.4 JEMBATAN L",
                    "no_telp_pelapor": "6282326232690",
                    "keterangan_pelapor": "isi token gagal masuk\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108413",
                    "waktu_lapor": "01/02/2023 22:47:03",
                    "waktu_response": "01/02/2023 22:53:38",
                    "waktu_recovery": "01/02/2023 22:57:35",
                    "durasi_response_time": 395,
                    "durasi_recovery_time": 237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAUFAL PURWANTO",
                    "alamat_pelapor": "PERUM BUMI INDAH, TAHAP 5, JL EDELWEIS 1 BLOK KC-2. KEC. PASAR KEMIS, KEL. SUKAMANTRI, KAB.TANGERANG.",
                    "no_telp_pelapor": "087736430056",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 04/12/2022 TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. AGEM AGUS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 220031 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5423020106581, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108422",
                    "waktu_lapor": "01/02/2023 22:49:23",
                    "waktu_response": "01/02/2023 22:55:38",
                    "waktu_recovery": "01/02/2023 23:03:05",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kurniawatunisa",
                    "alamat_pelapor": "Jl Cibanteng Proyek Kp Cihideung Ilir rt 5/2",
                    "no_telp_pelapor": "628998384179",
                    "keterangan_pelapor": "setiap bulan saya bayar listrik pascabayar selalu mahal 300rb an\\npadal pemakaian tidak banyak \\nkulkas 2, lampu 10 (gasemua nyala), air sanyo, setrika seminggu 2kali, dispenser 1,  kipas angin 2",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5423020108426",
                    "waktu_lapor": "01/02/2023 22:51:26",
                    "waktu_response": "01/02/2023 22:59:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 461,
                    "durasi_recovery_time": 33899918,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi Admaji",
                    "alamat_pelapor": "jalan batang kuis desa sugiharjo dusun 1 no 79",
                    "no_telp_pelapor": "6282268930947",
                    "keterangan_pelapor": "MUTASI_K (G9923020188917:Regu 52 ULP Lubuk Pakam) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020108428",
                    "waktu_lapor": "01/02/2023 22:52:54",
                    "waktu_response": "01/02/2023 23:26:48",
                    "waktu_recovery": "02/02/2023 02:37:16",
                    "durasi_response_time": 2034,
                    "durasi_recovery_time": 11428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hanif khalilur rahman",
                    "alamat_pelapor": "KR KOREM No.L/02 No.0 RT. RW.",
                    "no_telp_pelapor": "6282169097433",
                    "keterangan_pelapor": "tidak bisa isi token karena terblokir. mohon petunjukny. kenapa bisa terblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5423020108429",
                    "waktu_lapor": "01/02/2023 22:53:04",
                    "waktu_response": "01/02/2023 23:12:48",
                    "waktu_recovery": "02/02/2023 00:46:41",
                    "durasi_response_time": 1184,
                    "durasi_recovery_time": 5633,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIK",
                    "alamat_pelapor": "JL REMAJA  RT 2 RW 4 NO 46 KEL JATINEGARA KAUM KEC PULOGADUNG JAKTIM \\nACUAN LOKASI BELAKANG KANTOR CAMAT PULOGADUNG ",
                    "no_telp_pelapor": "082195520003",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT AKAN DILAKUKAN RENOVASI RUMAH PELANGGAN MENGAKU SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020108430",
                    "waktu_lapor": "01/02/2023 22:53:36",
                    "waktu_response": "01/02/2023 22:58:12",
                    "waktu_recovery": "01/02/2023 23:55:40",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 3448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERY",
                    "alamat_pelapor": "JL KI HAJAR DEWANTARA SUKA MANTRI, SUKARAJA KEC KARANGBAHAGIA, CIKARANG JABAR.",
                    "no_telp_pelapor": "082280680168",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SESUAI INFORMASI PELANGGAN TERDAPAT KABEL SR YANG TIDAK TERPAKAI (MASIH TERSAMBUNG DARI JARINGAN TIANG) YBS MENGKHAWATIRKAN KABEL TERSEBUT MENGALAMI TERBAKAR/KEJADIAN YANG TIDAK DIINGINKAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108438",
                    "waktu_lapor": "01/02/2023 22:55:22",
                    "waktu_response": "01/02/2023 22:58:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 33899938,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi Admaji",
                    "alamat_pelapor": "jalan batang kuis desa sugiharjo dusun 1 no 79",
                    "no_telp_pelapor": "6282268930947",
                    "keterangan_pelapor": "MUTASI_K (G9923020188916:Regu Kj. Batang Kuis ULP Lubuk Pakam) - isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020108441",
                    "waktu_lapor": "01/02/2023 22:55:44",
                    "waktu_response": "01/02/2023 23:03:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 469,
                    "durasi_recovery_time": 33899652,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Robet Haryono",
                    "alamat_pelapor": "JL NANSARUNAI No.0 RT.0 RW.0 KERENG BAN",
                    "no_telp_pelapor": "6282314713214",
                    "keterangan_pelapor": "MUTASI_K (G9923020188914:-) - Minta kode reset untuk masukan token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020108458",
                    "waktu_lapor": "01/02/2023 23:00:50",
                    "waktu_response": "01/02/2023 23:04:02",
                    "waktu_recovery": "01/02/2023 23:44:35",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 2433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "DESA; PAKUAN SAKTI JLN; GARUDA_ RT/RW ;04/03",
                    "no_telp_pelapor": "082180480742",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PENGAJUAN LISTRIK DARI NON SUBSIDI DG ID PELANGGAN 173001475807 R1MT / 900 VA,  MENJADI LISTRIK BERSUBSIDI DENGAN NIK 1808064601450001 AN SARTI. PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN DG NIK 1808060506900005 AN  EKO KUIRNIADI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020108459",
                    "waktu_lapor": "01/02/2023 23:00:53",
                    "waktu_response": "01/02/2023 23:54:31",
                    "waktu_recovery": "01/02/2023 23:59:57",
                    "durasi_response_time": 3218,
                    "durasi_recovery_time": 326,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ro Nababan",
                    "alamat_pelapor": "KK PRMT EMERALD B03 No.0 RT.000 RW.00 RATUJAYA",
                    "no_telp_pelapor": "6281263309665",
                    "keterangan_pelapor": "MCB sering mati mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108463",
                    "waktu_lapor": "01/02/2023 23:01:54",
                    "waktu_response": "01/02/2023 23:08:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 423,
                    "durasi_recovery_time": 33899328,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi setiawan Wawan",
                    "alamat_pelapor": "JL HATTA No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281245841599",
                    "keterangan_pelapor": "MUTASI_K (G9923020188927:gangguan teknik) - mati lampu setengah jam yg lalu\\njln nusantara no 88\\nkel dawi dawi \\nkec pomalaa\\nkab kolaka\\ntolong di perbaiki krn sering kali mati lampu disini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOLAKA"
                },
                {
                    "no_laporan": "K5423020108475",
                    "waktu_lapor": "01/02/2023 23:07:54",
                    "waktu_response": "01/02/2023 23:10:29",
                    "waktu_recovery": "01/02/2023 23:13:48",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AISAH",
                    "alamat_pelapor": "KP PASIR KONCI NO. RT.16 RW.6, PASIRSARI, CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "088291723660",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PEMBATALAN PROSES PD (DAYA 900 VA KE DAYA 1300 VA) DIKARENAKAN BELUM KONFIRMASI KE PEMILIK BANGUNAN DENGAN NO AGENDA 537039922301315868 DAN NO REG 5370315022113. TGL 31 JANUARI 2023 PB DAN STROOM AWAL TELAH DILUNASI. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. PELANGGAN MENGHUBUNGI KEMBALI. CC.54.SULAEMAN 01/02/23 23:10 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108481",
                    "waktu_lapor": "01/02/2023 23:10:21",
                    "waktu_response": "01/02/2023 23:15:23",
                    "waktu_recovery": "01/02/2023 23:20:20",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISNUGROHO",
                    "alamat_pelapor": "JL JL KREND SELT NO4B RT5/6",
                    "no_telp_pelapor": "6287838110833",
                    "keterangan_pelapor": "salam ..  bulan lalu saya migrasi kan kWh meter listrik saya dari daya 4400 R2 ke 2200 voucher\\nmalam ini saya beli token/pulsa listrik bisa. tapi tidak bisa di masukan token nya. ( keterangan untuk sementara TDK bisa di proses ) mohon di bantu. apa mungkin saya masih punya tagihan atas pemakaian bulan lalu. trimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108489",
                    "waktu_lapor": "01/02/2023 23:13:30",
                    "waktu_response": "01/02/2023 23:50:25",
                    "waktu_recovery": "02/02/2023 04:53:48",
                    "durasi_response_time": 2215,
                    "durasi_recovery_time": 18203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NURATIKAH AFNI OCTAVIA",
                    "alamat_pelapor": "KP. BOJONG DESA PANTAI MAKMUR KECAMATAN TARUMAJAYA KABUPATEN BEKASI,KODE POS 17212 KLINIK BOJONG KERATON",
                    "no_telp_pelapor": "089610600826",
                    "keterangan_pelapor": "token 4996-0712-7469-0844-8866 masukan terbaca \\\"terpakai. \\nSESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.YUHA_RIZKIHI TGL.01/02/2023 JAM 23:44 DENGAN ID TIKET 12G0QKH.MOHON PERIKSA APP PRABAYAR DISPLAY TERTERA (TERPAKAI PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 01/02/2023 SEBESAR RP. 200.000,- DENGAN NOMOR TOKEN 49960712746908448866 DAN SISA KWH 499.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108491",
                    "waktu_lapor": "01/02/2023 23:13:58",
                    "waktu_response": "01/02/2023 23:24:28",
                    "waktu_recovery": "02/02/2023 05:29:27",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 21899,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhik Setiawan",
                    "alamat_pelapor": "Jl. Tongas No.18",
                    "no_telp_pelapor": "6288991125526",
                    "keterangan_pelapor": "mohon segera di tindak lanjuti di karenakan sampai saat ini PLN masih off",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108532",
                    "waktu_lapor": "01/02/2023 23:28:48",
                    "waktu_response": "01/02/2023 23:31:40",
                    "waktu_recovery": "01/02/2023 23:42:10",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JIMI",
                    "alamat_pelapor": "KP CAMPAKA 0   RT-6 / RW-3 JL PERMATA SERANG BARU BLOK I NO 54 KEL SUKASARI KEC SERANG BARU KAB BEKASI / ACUAN SAMPING MASJID MIFTAHUL JANAH",
                    "no_telp_pelapor": "6285624259851",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR DENGAN NO MOTER 45093460769 , TIDAK DAPAT MEMBELI TOKEN. PADA P2APST TERTERA BLOCKING PEMBELIAN, NAMUN PADA SISTEM TIDAK TERDAPAT TAGSUL. PTL PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108535",
                    "waktu_lapor": "01/02/2023 23:29:17",
                    "waktu_response": "01/02/2023 23:49:25",
                    "waktu_recovery": "01/02/2023 23:59:41",
                    "durasi_response_time": 1208,
                    "durasi_recovery_time": 616,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Soneta Yudith",
                    "alamat_pelapor": "PR PSN KHAYANGAN 2 DE No.1 RT.000 RW.00 PESONA K 2",
                    "no_telp_pelapor": "6281808100066",
                    "keterangan_pelapor": "Jumlah tagihan listrik bulan Februari 2023 melebihi meteran. Tercatat untuk bulan Februari 2023, 135 Kwh, tetapi tagihannya Rp392.592,-. Mau bayar tepat waktu jadi tidak ikhlas. Mohon segera ditanggapi. Terima kasih. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108544",
                    "waktu_lapor": "01/02/2023 23:30:41",
                    "waktu_response": "01/02/2023 23:35:47",
                    "waktu_recovery": "02/02/2023 05:11:21",
                    "durasi_response_time": 306,
                    "durasi_recovery_time": 20134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ardhini praja",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR No.104 RT.4 RW.7",
                    "no_telp_pelapor": "6281387309384",
                    "keterangan_pelapor": "sdh 3 kali pembelian token kmd di input hasilnya gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108552",
                    "waktu_lapor": "01/02/2023 23:32:12",
                    "waktu_response": "01/02/2023 23:33:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 33897868,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andre yoku",
                    "alamat_pelapor": "Lr. Wisnu",
                    "no_telp_pelapor": "6282258999795",
                    "keterangan_pelapor": "MUTASI_K (G9923020188933:tidaj bisa isi token) - Isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020108557",
                    "waktu_lapor": "01/02/2023 23:33:03",
                    "waktu_response": "02/02/2023 00:11:03",
                    "waktu_recovery": "02/02/2023 00:13:01",
                    "durasi_response_time": 2280,
                    "durasi_recovery_time": 118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maimunah Ummu humaira",
                    "alamat_pelapor": "JL TLK.NIBUNG REL K.API",
                    "no_telp_pelapor": "6285214047825",
                    "keterangan_pelapor": "tagihan listrik yg tidak sesuai dengan pemakaian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5423020108565",
                    "waktu_lapor": "01/02/2023 23:35:27",
                    "waktu_response": "01/02/2023 23:40:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 306,
                    "durasi_recovery_time": 33897432,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DONNY",
                    "alamat_pelapor": "ACUAN LOKASI :\\nJALAN DESA PLALANGAN, DESA BINTORO, PATRANG JAWA TIMUR\\nACUAN LOKASI BELAKANG KANTOR KELURAHAN BINTORO",
                    "no_telp_pelapor": "083112408008",
                    "keterangan_pelapor": "MUTASI_K (G9923020289875:sdh konfirmasi) - MOHON TINDAKLANJUT DAN PENYELESAIAN SESUAI INFO PELANGGAN YBS MELAKUKAN PENGAJUAN PINDAH TIANG DGN NO REGISTER 5160132006758 A/N DONNY SUPARTO. SDH MELAKUKAN PEMBAYARAN 6 DESEMBER 2022 SEJUMLAH RP 29.193.701,- NAMUN HINGGA KINI BELUM ADA TINDAKLANJUT",
                    "media": "Email",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020108570",
                    "waktu_lapor": "01/02/2023 23:37:08",
                    "waktu_response": "02/02/2023 00:20:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2573,
                    "durasi_recovery_time": 33895064,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "putri fitriani",
                    "alamat_pelapor": "Gang Pepaya",
                    "no_telp_pelapor": "6285161401492",
                    "keterangan_pelapor": "MUTASI_K (G9923020288939:plg padam) - 2 rumah mati lampu sudah 1 jam, rumah yang lain hidup semua",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020108606",
                    "waktu_lapor": "01/02/2023 23:46:31",
                    "waktu_response": "02/02/2023 00:19:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2000,
                    "durasi_recovery_time": 33895074,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jecky pernandez",
                    "alamat_pelapor": "JL SUKA KARYA GG APOLO No.001 RT.1 RW.20 TUAH KARYA",
                    "no_telp_pelapor": "6281915494222",
                    "keterangan_pelapor": "MUTASI_K (G9923020288940:update vkrn) - nomor token betul setelah di isi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020108608",
                    "waktu_lapor": "01/02/2023 23:46:56",
                    "waktu_response": "01/02/2023 23:49:48",
                    "waktu_recovery": "02/02/2023 00:12:20",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 1352,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "177069",
                    "nama_pelapor": "BP SAIFUL ",
                    "alamat_pelapor": "JL- KK GELATINOS CLUSTER SANTIAGO BLOK F2 NO.01A RT.06/02 KEL RAWABUNTU KEC SERPONG KOTA TANGERANG SELATAN. LOKASI DEKAT POS SATPAM UJUNG KK",
                    "no_telp_pelapor": "081310669854",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN PADA DISPLAY TERTERA GAGAL SETELAH UPDATE VKRN 43 \\n(PTL HAMPIR PADAM) SISA 15 KWH / 51606099574477551622",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108623",
                    "waktu_lapor": "01/02/2023 23:50:51",
                    "waktu_response": "02/02/2023 00:32:54",
                    "waktu_recovery": "02/02/2023 00:34:27",
                    "durasi_response_time": 2523,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad tahir",
                    "alamat_pelapor": "jl sandubaya",
                    "no_telp_pelapor": "6287852837090",
                    "keterangan_pelapor": "token listrik tidak bisa masuk / keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020108631",
                    "waktu_lapor": "01/02/2023 23:53:07",
                    "waktu_response": "01/02/2023 23:55:31",
                    "waktu_recovery": "02/02/2023 05:13:23",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 19072,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wisnu Ariawan",
                    "alamat_pelapor": "JL SWADAYA 12 No. RT.9 RW.1 PULO GEBAN",
                    "no_telp_pelapor": "6285879073831",
                    "keterangan_pelapor": "Memasukkan Token Gagal terus. Sudah beli sampai 2x tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108634",
                    "waktu_lapor": "01/02/2023 23:54:37",
                    "waktu_response": "02/02/2023 00:46:50",
                    "waktu_recovery": "02/02/2023 02:02:39",
                    "durasi_response_time": 3133,
                    "durasi_recovery_time": 4549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hookman PARIS",
                    "alamat_pelapor": "GG PRAMUKASARI III/21 RT.3 RW.8",
                    "no_telp_pelapor": "6281513822318",
                    "keterangan_pelapor": "listrik saya bulan januari dan bulan februari melonjak naik 2* lipat. pdahal pemakain dibulan desember,januari,dan februari sama. bahkan dibulan januari ke februari pengguanan listrik saya kurangi tp tagihan tetep sama 2 kali lipat",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K1223020100630",
                    "waktu_lapor": "01/02/2023 23:56:49",
                    "waktu_response": "02/02/2023 00:15:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1120,
                    "durasi_recovery_time": 33895336,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI",
                    "alamat_pelapor": "JL PSR I GG KELUARGA NO 61A RT- RW- KEL RENGAS PULAU KEC MEDAN MARELAN KOTA MEDAN ACUAN: -",
                    "no_telp_pelapor": "085362107651",
                    "keterangan_pelapor": "MUTASI_K (G9923020288938:tidak bisa input token ) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN-43. SISA KWH: 79 KWH. NO TOKEN: 27300857111203231760, 57000965957992223573",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020108638",
                    "waktu_lapor": "01/02/2023 23:57:20",
                    "waktu_response": "02/02/2023 00:11:31",
                    "waktu_recovery": "02/02/2023 05:15:45",
                    "durasi_response_time": 851,
                    "durasi_recovery_time": 18254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ISNANTO",
                    "alamat_pelapor": "JL SAMBISARI 1 PR DUTA KRANJI BLOK A NO. 36B RT. 1/10 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI ",
                    "no_telp_pelapor": "081283775115",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 22 KWH (PTL MENYALA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                }
            ],
            daftarKeluhanRecoveryTime: [
                {
                    "no_laporan": "K5423020100006",
                    "waktu_lapor": "01/02/2023 00:01:23",
                    "waktu_response": "01/02/2023 00:01:59",
                    "waktu_recovery": "01/02/2023 00:02:52",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Doni",
                    "alamat_pelapor": "JL KH WASYID NO 119 CILEGON No.0 RT.0 RW.0 CILEGON",
                    "no_telp_pelapor": "62895391110909",
                    "keterangan_pelapor": "mohon info terkait prediksi pemakaian tenaga listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRIMA KRAKATAU (TT/TM)"
                },
                {
                    "no_laporan": "K5423020100030",
                    "waktu_lapor": "01/02/2023 00:10:39",
                    "waktu_response": "01/02/2023 01:17:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4012,
                    "durasi_recovery_time": 33977641,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wulan",
                    "alamat_pelapor": "DS OELETA No. RT.3 RW.2 ALAK",
                    "no_telp_pelapor": "6285788900596",
                    "keterangan_pelapor": "MUTASI_K (G9923020187809:pemeriksaan ) - pulsa meter su babunyi .ketong isi gagal terus . apa bisa di konfirmasi kenapa begitu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020100045",
                    "waktu_lapor": "01/02/2023 00:16:57",
                    "waktu_response": "01/02/2023 00:19:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 163,
                    "durasi_recovery_time": 33981112,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "veri susanto",
                    "alamat_pelapor": "JL NURUL HUDA KOMP TERAS HOKILAND No.A6 RT.2 RW.3 DS KAPUR",
                    "no_telp_pelapor": "6282150235722",
                    "keterangan_pelapor": "MUTASI_K (G9923020187794:cek kwh) - tidak bisa membeli vocer listrik,vocer listrik sudah mau habis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020100062",
                    "waktu_lapor": "01/02/2023 00:29:48",
                    "waktu_response": "01/02/2023 01:08:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2337,
                    "durasi_recovery_time": 33978167,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diki wahyudi",
                    "alamat_pelapor": "jl Galunggung amansari RT. 01 rw 01",
                    "no_telp_pelapor": "6285770967966",
                    "keterangan_pelapor": "MUTASI_K (G9923020187796:token gagal) - token di masukan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020100089",
                    "waktu_lapor": "01/02/2023 00:45:30",
                    "waktu_response": "01/02/2023 01:00:27",
                    "waktu_recovery": "01/02/2023 07:53:08",
                    "durasi_response_time": 897,
                    "durasi_recovery_time": 24761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHABATJAKARTA",
                    "alamat_pelapor": "Stasiun Jln. Nyi Raja Permas",
                    "no_telp_pelapor": "6281210701126",
                    "keterangan_pelapor": "NO AGENDA 538319912301199708\\nMOHON PERCEPATAN PASANG BARU ATAS NAMA CFC ST KA BOGOR..KARNA HARI RABU 1 FEBRUARI 2023 GERAI TERSEBUT MAU GRAND OPENING *5 MOHON DAPAT PRIORITAS INVESTASI KAMI DI KOTA BOGOR TSB TKSH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020100102",
                    "waktu_lapor": "01/02/2023 00:51:27",
                    "waktu_response": "01/02/2023 00:56:12",
                    "waktu_recovery": "01/02/2023 01:38:33",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 2541,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heristiawan",
                    "alamat_pelapor": "jln.rumbia",
                    "no_telp_pelapor": "6283879627207",
                    "keterangan_pelapor": "gagal memasukan token,mohon aolusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100119",
                    "waktu_lapor": "01/02/2023 01:02:19",
                    "waktu_response": "01/02/2023 01:20:03",
                    "waktu_recovery": "01/02/2023 01:21:33",
                    "durasi_response_time": 1064,
                    "durasi_recovery_time": 90,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lukmanul hakim",
                    "alamat_pelapor": "perum",
                    "no_telp_pelapor": "6282310131935",
                    "keterangan_pelapor": "beli token gk bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100124",
                    "waktu_lapor": "01/02/2023 01:04:56",
                    "waktu_response": "01/02/2023 01:08:01",
                    "waktu_recovery": "01/02/2023 01:26:35",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 1114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01114200395",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL PORSELEN IV NO.17 RT13/3 KEL.KALI PUTIH KEC.PULO GADUNG JAKTIM (ACUAN : BELAKANG SEKOLAH MUHAMMADIYAH 41)",
                    "no_telp_pelapor": "081511170008",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 25/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN 1 RUMAH PADAM TERKAIT NO. LAPOR G5423012500550. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 28 PADA APP LAMA ID METER LAMA. MOHON DAPAT DIKONVERSI KE APP BARU (14457650860)\\n",
                    "media": "Email",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100125",
                    "waktu_lapor": "01/02/2023 01:06:21",
                    "waktu_response": "01/02/2023 01:09:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 33978107,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sandi trisabda",
                    "alamat_pelapor": "JL MELATI NO.36 BL.A RT 21 RW 01 No.",
                    "no_telp_pelapor": "6281318453324",
                    "keterangan_pelapor": "MUTASI_K (G9923020187805:LISTRIK PADAM) - listrik padam sudah 1 jam",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100142",
                    "waktu_lapor": "01/02/2023 01:15:08",
                    "waktu_response": "01/02/2023 02:14:18",
                    "waktu_recovery": "01/02/2023 05:19:45",
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 11127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "jl kapuk RT 04/03 NO 64 KEL KAPUK KEC CENGKARENG JAKBAR  ACUAN DIBELAKANG KANTOR KELURAHAN / DEKAT PS ALAM RT 04 RW 03 ",
                    "no_telp_pelapor": "087889263485",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK .\\n SEJAK 2 MINGGU LALU ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020100145",
                    "waktu_lapor": "01/02/2023 01:16:35",
                    "waktu_response": "01/02/2023 01:56:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2417,
                    "durasi_recovery_time": 33975280,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "amir hamzah",
                    "alamat_pelapor": "KP JONGJING No. RT.5 RW.3 KEMANISAN",
                    "no_telp_pelapor": "6285777112757",
                    "keterangan_pelapor": "MUTASI_K (G9923020187799:Gagal Input Token ) - tolong di bantu saya mau isi token akan tetapi tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020100170",
                    "waktu_lapor": "01/02/2023 01:31:03",
                    "waktu_response": "01/02/2023 01:45:50",
                    "waktu_recovery": "01/02/2023 01:52:02",
                    "durasi_response_time": 887,
                    "durasi_recovery_time": 372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "putri handayani",
                    "alamat_pelapor": "jln. raya tambelang rt 011/rw006ds. sukarapih ",
                    "no_telp_pelapor": "6285892347148",
                    "keterangan_pelapor": "sering pemadaman sendiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020100174",
                    "waktu_lapor": "01/02/2023 01:38:01",
                    "waktu_response": "01/02/2023 01:39:15",
                    "waktu_recovery": "01/02/2023 01:40:48",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Briana",
                    "alamat_pelapor": "DN PESANTREN PAITON No. RT.3 RW.2",
                    "no_telp_pelapor": "6285232157596",
                    "keterangan_pelapor": "tidak bisa melakukan pengisian token ulang . Dengan kata2 total kWh melebih batas maksimum . solusi dong . ini kan sudah tgl 1 masih blm bisa juga",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100207",
                    "waktu_lapor": "01/02/2023 01:55:19",
                    "waktu_response": "01/02/2023 01:56:28",
                    "waktu_recovery": "01/02/2023 02:53:57",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 3449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heristiawan",
                    "alamat_pelapor": "jln.rumbia",
                    "no_telp_pelapor": "6283879627207",
                    "keterangan_pelapor": "gagal memasukan token,mohon aolusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100215",
                    "waktu_lapor": "01/02/2023 01:57:45",
                    "waktu_response": "01/02/2023 02:01:57",
                    "waktu_recovery": "01/02/2023 02:16:34",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 877,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bangsawan Putra Mandala",
                    "alamat_pelapor": "DK KEL.UBO-UBO No.0 RT.12 RW.4 TERNATE",
                    "no_telp_pelapor": "6282297718086",
                    "keterangan_pelapor": "sudah membali token via mbangkin Bank BNI tapi gagal terus mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020100236",
                    "waktu_lapor": "01/02/2023 02:05:12",
                    "waktu_response": "01/02/2023 02:32:32",
                    "waktu_recovery": "01/02/2023 08:50:34",
                    "durasi_response_time": 1640,
                    "durasi_recovery_time": 22682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Johan Waskita",
                    "alamat_pelapor": "JL PASAR RUMPUT No.0 RT.000 RW.00 NAGASARI",
                    "no_telp_pelapor": "6285891703703",
                    "keterangan_pelapor": "Kenapa tagihan kurang lebih sama dengan yang sebelum-sebelumnya, padahal KWH meternya tidak digunakan alias dicabut sementara karena sedang renovasi rumah.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020100298",
                    "waktu_lapor": "01/02/2023 02:40:21",
                    "waktu_response": "01/02/2023 02:47:59",
                    "waktu_recovery": "01/02/2023 06:15:45",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 12466,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "allea ss",
                    "alamat_pelapor": "JL KP. TANJUNG UTARA, RT 17/ RW 07 No.",
                    "no_telp_pelapor": "628567608537",
                    "keterangan_pelapor": "padam.melebihi batas maksimum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOSAMBI"
                },
                {
                    "no_laporan": "K5423020100311",
                    "waktu_lapor": "01/02/2023 02:52:23",
                    "waktu_response": "01/02/2023 02:54:18",
                    "waktu_recovery": "01/02/2023 03:46:07",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 3109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Devi Novita",
                    "alamat_pelapor": "KP BLOKANG No. RT.1 RW.6",
                    "no_telp_pelapor": "6282280965002",
                    "keterangan_pelapor": "tolong ini kenapa belum bisa membeli token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100345",
                    "waktu_lapor": "01/02/2023 03:19:17",
                    "waktu_response": "01/02/2023 03:55:59",
                    "waktu_recovery": "01/02/2023 04:06:56",
                    "durasi_response_time": 2202,
                    "durasi_recovery_time": 657,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAGUS PRAMUDIA",
                    "alamat_pelapor": "Tirtasani royal resort RP 7 no.02",
                    "no_telp_pelapor": "6281252660288",
                    "keterangan_pelapor": "apakah ada pemadaman saat ini di lokasi sekitar saya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020100381",
                    "waktu_lapor": "01/02/2023 04:03:55",
                    "waktu_response": "01/02/2023 04:37:38",
                    "waktu_recovery": "01/02/2023 05:13:28",
                    "durasi_response_time": 2023,
                    "durasi_recovery_time": 2150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusiman",
                    "alamat_pelapor": "jl.sunankalijaga no99 rt/w 06/02",
                    "no_telp_pelapor": "6282199058806",
                    "keterangan_pelapor": "kl di isi token gahal trrus,,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TIMIKA JAYA"
                },
                {
                    "no_laporan": "K5423020100437",
                    "waktu_lapor": "01/02/2023 04:48:32",
                    "waktu_response": "01/02/2023 04:56:58",
                    "waktu_recovery": "01/02/2023 05:14:33",
                    "durasi_response_time": 506,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Renni ayu kusumadewi",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6282190383026",
                    "keterangan_pelapor": "masukin no token tapi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020100444",
                    "waktu_lapor": "01/02/2023 04:53:40",
                    "waktu_response": "01/02/2023 05:42:08",
                    "waktu_recovery": "01/02/2023 05:45:51",
                    "durasi_response_time": 2908,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saleh Renleeuw",
                    "alamat_pelapor": "DESA LABETAWI RT. RW. TUAL",
                    "no_telp_pelapor": "6282399570604",
                    "keterangan_pelapor": "setelah di ganti MCB 2 Amper daya 450 oleh petugas PLN sering mati lampu ketika kulkas di colok sedangkan daya yg di butuhkan kulkas Hanya 130 mohon penjelasannya apakah harus tambah daya atau ada kejanggalan pemasangan MCB. terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA TUAL"
                },
                {
                    "no_laporan": "K5423020100445",
                    "waktu_lapor": "01/02/2023 04:54:33",
                    "waktu_response": "01/02/2023 05:56:37",
                    "waktu_recovery": "01/02/2023 05:59:20",
                    "durasi_response_time": 3724,
                    "durasi_recovery_time": 163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iman Bahtiar",
                    "alamat_pelapor": "KK BUKIT GALUDRA No.15 RT.000 RW.00 CILAME",
                    "no_telp_pelapor": "6281321977283",
                    "keterangan_pelapor": "tgl 28/01/2023 baru beli token 200.000 ...tgl 01/02/2023 sudah sisa 8kwh\\n\\nko bisa gitu...pemakaian regular. dan pembelian 5 bulan terakhir sebesar itu cukup 1 bulan...kenapa sekarang kurang seminggu sudah mau habis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020100446",
                    "waktu_lapor": "01/02/2023 04:56:41",
                    "waktu_response": "01/02/2023 05:32:49",
                    "waktu_recovery": "01/02/2023 08:10:36",
                    "durasi_response_time": 2168,
                    "durasi_recovery_time": 9467,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HOIRUL UMAM",
                    "alamat_pelapor": "JL DSN.TIMUR RT 00 RW 00 No.",
                    "no_telp_pelapor": "6285236273803",
                    "keterangan_pelapor": "Tidak bisa isi pulsa,,,keterangan selalu melebihi batas pembelian kWh meter,,,mohon di bantu,,soalnya mau mati ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020100452",
                    "waktu_lapor": "01/02/2023 05:03:01",
                    "waktu_response": "01/02/2023 06:12:02",
                    "waktu_recovery": "01/02/2023 06:15:47",
                    "durasi_response_time": 4141,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erick Aditya",
                    "alamat_pelapor": "JL KLP PUAN 13 BLK AF6 PR SKTR 1A PKLN BRT No.24 RT.5 RW.12 KLP DUA",
                    "no_telp_pelapor": "6285268083383",
                    "keterangan_pelapor": "9898\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020100453",
                    "waktu_lapor": "01/02/2023 05:03:43",
                    "waktu_response": "01/02/2023 06:19:51",
                    "waktu_recovery": "01/02/2023 06:49:55",
                    "durasi_response_time": 4568,
                    "durasi_recovery_time": 1804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isep mulyana",
                    "alamat_pelapor": "kp. krajan rt 10 rw 008 no. 15",
                    "no_telp_pelapor": "6281285338411",
                    "keterangan_pelapor": "mau isi token ga bisa, no pelnggan diblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020100457",
                    "waktu_lapor": "01/02/2023 05:05:37",
                    "waktu_response": "01/02/2023 05:20:09",
                    "waktu_recovery": "01/02/2023 07:17:40",
                    "durasi_response_time": 872,
                    "durasi_recovery_time": 7051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020100463",
                    "waktu_lapor": "01/02/2023 05:07:37",
                    "waktu_response": "01/02/2023 06:06:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3506,
                    "durasi_recovery_time": 33960329,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aep Apriatna",
                    "alamat_pelapor": "Bumi sukalarang permai blok e2",
                    "no_telp_pelapor": "6285319151343",
                    "keterangan_pelapor": "MUTASI_K (G9923020187835:tindak lanjut yantek) - tidak bisa memasukan token listrik.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAJA"
                },
                {
                    "no_laporan": "K5423020100474",
                    "waktu_lapor": "01/02/2023 05:16:39",
                    "waktu_response": "01/02/2023 06:28:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4293,
                    "durasi_recovery_time": 33959000,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "adnan hijrah gunawan",
                    "alamat_pelapor": "jl KH Abdullah Sungon RT 22 RW6",
                    "no_telp_pelapor": "6285707359319",
                    "keterangan_pelapor": "MUTASI_K (G9923020187855:perlu ct) - tidak bisa isi token, muncul tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020100482",
                    "waktu_lapor": "01/02/2023 05:22:10",
                    "waktu_response": "01/02/2023 05:42:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1208,
                    "durasi_recovery_time": 33961754,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISMAIL MARSUKI",
                    "alamat_pelapor": "DS KEDUNGTURI BLOK RAVINO III No.17 RT.0 RW.0 TAMAN",
                    "no_telp_pelapor": "62811202299",
                    "keterangan_pelapor": "MUTASI_K (G9923020187908:minta dicek) - meteran nyala kelip2 merah & aliran listriknya sering mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020100483",
                    "waktu_lapor": "01/02/2023 05:22:33",
                    "waktu_response": "01/02/2023 05:24:07",
                    "waktu_recovery": "01/02/2023 09:08:48",
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 13481,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amelia niko",
                    "alamat_pelapor": "PR VILA GUNUNG LESTARI E1/28 No. JOMBANG",
                    "no_telp_pelapor": "6281385346454",
                    "keterangan_pelapor": "Saya beli token 500rb lewat shoppee tapi tidak menerima nomor tokennya. saya beli beberapa hari lalu. tolong dibantu nomor tokennya tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100489",
                    "waktu_lapor": "01/02/2023 05:25:21",
                    "waktu_response": "01/02/2023 06:26:13",
                    "waktu_recovery": "01/02/2023 06:28:41",
                    "durasi_response_time": 3652,
                    "durasi_recovery_time": 148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hayuu Soraya",
                    "alamat_pelapor": "blok kamas2 desa keduanan ",
                    "no_telp_pelapor": "6283169840428",
                    "keterangan_pelapor": "knpa listrik di rmah saya naik trus byrnya\\npdhal pmkaian tdk ada kulkas hnya mjikom dan snyo aja¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020100492",
                    "waktu_lapor": "01/02/2023 05:26:54",
                    "waktu_response": "01/02/2023 06:19:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3165,
                    "durasi_recovery_time": 33959513,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "desi natalia",
                    "alamat_pelapor": "DN 1 PEKALONGAN No. RT.12 RW.4 PEKALONGAN",
                    "no_telp_pelapor": "6282377489134",
                    "keterangan_pelapor": "MUTASI_K (G9923020187847:mohon pastikan kelokasi) - meteran tidak dapat di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKADANA (LAMPUNG)"
                },
                {
                    "no_laporan": "K5423020100495",
                    "waktu_lapor": "01/02/2023 05:29:42",
                    "waktu_response": "01/02/2023 05:43:57",
                    "waktu_recovery": "01/02/2023 07:43:43",
                    "durasi_response_time": 855,
                    "durasi_recovery_time": 7186,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gus Sanjaya",
                    "alamat_pelapor": "Jl. Barata Jaya XXI No.22",
                    "no_telp_pelapor": "6282228544479",
                    "keterangan_pelapor": "pengisian token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020100499",
                    "waktu_lapor": "01/02/2023 05:32:20",
                    "waktu_response": "01/02/2023 06:01:27",
                    "waktu_recovery": "01/02/2023 06:08:03",
                    "durasi_response_time": 1747,
                    "durasi_recovery_time": 396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arifin Bjm",
                    "alamat_pelapor": "JL SIMPATI TEGAL ARUM No. RT.44 RW.9 SYAMSUDINN",
                    "no_telp_pelapor": "6281349401989",
                    "keterangan_pelapor": "Saya ingin menurunkan Daya Listrik Dari 1300 Ke 900",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020100500",
                    "waktu_lapor": "01/02/2023 05:32:51",
                    "waktu_response": "01/02/2023 05:55:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1378,
                    "durasi_recovery_time": 33960943,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sofwanduri",
                    "alamat_pelapor": "dsn: sidorejo RT/RW 06/07 desa:",
                    "no_telp_pelapor": "6282133012533",
                    "keterangan_pelapor": "MUTASI_K (G9923020187826:Di isi token tidak bisa. kwa melebihi batas..padahal mhn minta TC) - Di isi token tidak bisa. kwa melebihi batas..padahal mhn minta TC",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5423020100503",
                    "waktu_lapor": "01/02/2023 05:35:29",
                    "waktu_response": "01/02/2023 05:42:36",
                    "waktu_recovery": "01/02/2023 05:56:44",
                    "durasi_response_time": 427,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FRANGKI",
                    "alamat_pelapor": "KP TELUKPUCUNG KEC.BEKASI UTARA 0   RT-1 / RW-2",
                    "no_telp_pelapor": "085312795555",
                    "keterangan_pelapor": "MOHON UNTUK PENJELASAN INFORMASI TERKAIT PEMBLOKIRAN TOKEN DENGAN ID PEL 537316533218, YBS MEMINTA INFORMASI LENGKAP SUPAYA BISA DILAPORKAN KE PEMILIK BANGUNAN, YBS ADALAH PENYEWA TOKO TSBT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100506",
                    "waktu_lapor": "01/02/2023 05:37:45",
                    "waktu_response": "01/02/2023 06:21:06",
                    "waktu_recovery": "01/02/2023 07:35:24",
                    "durasi_response_time": 2601,
                    "durasi_recovery_time": 4458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syaifudin",
                    "alamat_pelapor": "DS 643 KOMBA No.0 RT.0 RW.0 LAROMPONG",
                    "no_telp_pelapor": "6285256271388",
                    "keterangan_pelapor": "di app vocer undian saya tidak tampil \\npadahal sebelumnya, semua poin yang saya tukarkan selalu ada, dan saya sudah screenshot semua, ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5423020100507",
                    "waktu_lapor": "01/02/2023 05:37:55",
                    "waktu_response": "01/02/2023 06:28:24",
                    "waktu_recovery": "01/02/2023 09:49:48",
                    "durasi_response_time": 3029,
                    "durasi_recovery_time": 12084,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irma Agustinah",
                    "alamat_pelapor": "Jl. Telaga Raya No.16C RT 017/01",
                    "no_telp_pelapor": "6281314737098",
                    "keterangan_pelapor": "Tidak bisa mengisi Token , apakah bisa naik daya menjadi 1300 ( an.Irma Agustinah mendptkan subsidi PKH dari pemerintah)",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020100509",
                    "waktu_lapor": "01/02/2023 05:39:25",
                    "waktu_response": "01/02/2023 05:53:06",
                    "waktu_recovery": "01/02/2023 06:40:55",
                    "durasi_response_time": 821,
                    "durasi_recovery_time": 2869,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aenun nakiyah",
                    "alamat_pelapor": "Jalan D.I. Pandjaitan",
                    "no_telp_pelapor": "6285752314971",
                    "keterangan_pelapor": "halo selamat pagi saya ingin mengajukan pengaduan temtang pembayaran pln saya kenapa setiap bulannya pembayaran saya naik /\\n200rbuuu sedangkan pemakaian saya sama setiap bulannyaa!!tolong di baikin soalnya tetangga sayaa kmren juga pembayarannya melonjat habis d lapor baru normal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BONTANG"
                },
                {
                    "no_laporan": "K5423020100519",
                    "waktu_lapor": "01/02/2023 05:45:52",
                    "waktu_response": "01/02/2023 06:01:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 913,
                    "durasi_recovery_time": 33960627,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WISNU AGUNG WIBOWO",
                    "alamat_pelapor": "KA RANG TAWANG RT.0 RW.0",
                    "no_telp_pelapor": "6282133832288",
                    "keterangan_pelapor": "MUTASI_K (G9923020187832:buruh yamtwk) - Voltase Turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEDAN"
                },
                {
                    "no_laporan": "K5423020100521",
                    "waktu_lapor": "01/02/2023 05:46:32",
                    "waktu_response": "01/02/2023 05:50:07",
                    "waktu_recovery": "01/02/2023 06:08:41",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 1114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iis marlina",
                    "alamat_pelapor": "Jl. KH. Muchtar Tabrani No.05",
                    "no_telp_pelapor": "6281807766300",
                    "keterangan_pelapor": "gagal terus mengisi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100525",
                    "waktu_lapor": "01/02/2023 05:49:17",
                    "waktu_response": "01/02/2023 05:59:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 628,
                    "durasi_recovery_time": 33960707,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAMSUL ARIFIN",
                    "alamat_pelapor": "dusun stasiun rt 7 rw 3",
                    "no_telp_pelapor": "6282336780744",
                    "keterangan_pelapor": "MUTASI_K (G9923020187828:cek kwh) - kwh meter tidak dikenal dan tidak bisa di isi token, sudah laporan kemarin tetapi tidak ada tindak lanjut",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLAKAH"
                },
                {
                    "no_laporan": "K5423020100546",
                    "waktu_lapor": "01/02/2023 05:56:04",
                    "waktu_response": "01/02/2023 07:02:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3988,
                    "durasi_recovery_time": 33956940,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Femmy Yulina",
                    "alamat_pelapor": "JL JL MERPATI 7 RT9/6 NO37 PESANG",
                    "no_telp_pelapor": "628170086880",
                    "keterangan_pelapor": "MUTASI_K (G9923020187924:oper yantek) - mau tanya utk pindah jalur kabel saat ini agak jauh jd kabel menjuntai terlalu panjang padahal ada tiang listrik tepat depan rumah lebih dekat",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020100549",
                    "waktu_lapor": "01/02/2023 05:57:23",
                    "waktu_response": "01/02/2023 07:18:33",
                    "waktu_recovery": "01/02/2023 07:43:13",
                    "durasi_response_time": 4870,
                    "durasi_recovery_time": 1480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vici dovindi ilyadi ham",
                    "alamat_pelapor": "kabupaten empat lawang ",
                    "no_telp_pelapor": "6285218640465",
                    "keterangan_pelapor": "jangan melaporkan suatu pekerjaan yg tidak sama sekali dilakukan oleh petugas pln ulp tebing tinggi ke pelanggan, saya tidak dapat konfirmasi mengenai laporan saya coba tunjukke buktinya kalo saya sudah dikonfirmasi mengenai laporan saya? percuma kalo ada aplikasi ini masih saja tetap tidak perubahan sama sekali, jadi d tunggu konfirmasi nya ke saya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020100551",
                    "waktu_lapor": "01/02/2023 05:57:27",
                    "waktu_response": "01/02/2023 07:02:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3920,
                    "durasi_recovery_time": 33956925,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "dearnina",
                    "alamat_pelapor": "Jl. H. Amit No.43",
                    "no_telp_pelapor": "6281292222498",
                    "keterangan_pelapor": "MUTASI_K (G9923020187876:setempat padam) - Baru kemarin 30-Jan mati lampu Dr jam 11-17 eh..... ini pagi² mati lampu lagi. Tolong Cek pengaduan saya, bulan ini sudah berapa kali pemadaman di daerah saya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020100552",
                    "waktu_lapor": "01/02/2023 05:57:29",
                    "waktu_response": "01/02/2023 07:03:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3934,
                    "durasi_recovery_time": 33956909,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "syam",
                    "alamat_pelapor": "JL MAKAM DROAK KEC. PONDOK AREN No.0 RT.3 RW.1 PERIGI BR",
                    "no_telp_pelapor": "6285719359980",
                    "keterangan_pelapor": "MUTASI_K (G9923020187877:tdk bisa isi token) - kwh dengan No. 36003226366 tidak bisa diisi token dan selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020100554",
                    "waktu_lapor": "01/02/2023 05:59:21",
                    "waktu_response": "01/02/2023 06:01:47",
                    "waktu_recovery": "01/02/2023 09:16:54",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 11707,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL H KAMANG NO 0 RT 8 RW 10 KEL PONDOK LABU KEC CILANDAK JAKARTA SELATAN",
                    "no_telp_pelapor": "082143531437",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 12/02/22 PELANGGAN DATANG KE UNIT UTK PENGAJUAN APP EXIM DAN DITERIMA OLEH PETUGAS AN IBU RIA DAN TELAH DISETUJUI UTK PERMOHONANNYA PADA TGL 22/11/22. NAMUN HINGGA KINI BLM MENDAPATKAN NO REGISTER PEMBAYARANNYA",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100557",
                    "waktu_lapor": "01/02/2023 05:59:53",
                    "waktu_response": "01/02/2023 06:47:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2844,
                    "durasi_recovery_time": 33957855,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lussy Anawati",
                    "alamat_pelapor": "DS LEDOK KUL RT24/2 No.2 RT. 0 RW. 0 JETAK",
                    "no_telp_pelapor": "6281297222955",
                    "keterangan_pelapor": "MUTASI_K (G9923020187865:kwh periksa mohon bantuannya) - Muncul tulisan PERIKSA saat akan mengisi ulang token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020100558",
                    "waktu_lapor": "01/02/2023 06:00:33",
                    "waktu_response": "01/02/2023 06:07:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 416,
                    "durasi_recovery_time": 33960243,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bidin Habsyie",
                    "alamat_pelapor": "JL IR. H. JUANDA No.290 RT.2 RW.5 PATOKAN KR",
                    "no_telp_pelapor": "6281234800234",
                    "keterangan_pelapor": "MUTASI_K (G9923020187834:isi token gagal terus) - saldo kepotong 2 kali \\npulsa token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100559",
                    "waktu_lapor": "01/02/2023 06:00:36",
                    "waktu_response": "01/02/2023 06:16:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 964,
                    "durasi_recovery_time": 33959692,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sunaryo , ATLM",
                    "alamat_pelapor": "Jl.MT.Haryono Gg.II, Rt.19, Rw.03, Kel.Badean, Bondowoso",
                    "no_telp_pelapor": "6282132913707",
                    "keterangan_pelapor": "MUTASI_K (G9923020187846:app) - Gagal masukkan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BONDOWOSO"
                },
                {
                    "no_laporan": "K5423020100560",
                    "waktu_lapor": "01/02/2023 06:00:52",
                    "waktu_response": "01/02/2023 06:10:10",
                    "waktu_recovery": "01/02/2023 06:14:51",
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sihas Sihas",
                    "alamat_pelapor": "DN TAMBENG AMBAT TLANAKAN No.0 AMBAT",
                    "no_telp_pelapor": "6285231630690",
                    "keterangan_pelapor": "selalu gagal masukin token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100565",
                    "waktu_lapor": "01/02/2023 06:02:15",
                    "waktu_response": "01/02/2023 06:28:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1569,
                    "durasi_recovery_time": 33958988,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Insan Kamil",
                    "alamat_pelapor": "JL JL. MANGGA NO. 105 No.",
                    "no_telp_pelapor": "6281907527773",
                    "keterangan_pelapor": "MUTASI_K (G9923020187857:perlu cek) - nilai pengukuran arus T-N = 0 (tegangan tidak ada)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020100574",
                    "waktu_lapor": "01/02/2023 06:06:52",
                    "waktu_response": "01/02/2023 06:24:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1080,
                    "durasi_recovery_time": 33959200,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muslimin",
                    "alamat_pelapor": "kebon candi dusun kebon sawo",
                    "no_telp_pelapor": "6285736668464",
                    "keterangan_pelapor": "MUTASI_K (G9923020187863:Meter rusak) - token tidak bisa masuk momer sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020100580",
                    "waktu_lapor": "01/02/2023 06:09:51",
                    "waktu_response": "01/02/2023 06:16:08",
                    "waktu_recovery": "01/02/2023 08:53:41",
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 9453,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "venny marda dengah",
                    "alamat_pelapor": "JL JL BATU KARANG JP-8227 No.0",
                    "no_telp_pelapor": "6281340223879",
                    "keterangan_pelapor": "foto meteran utk update pembayaran, karena sdh mau bayar tapi blm ada tagihan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JAYAPURA"
                },
                {
                    "no_laporan": "K5423020100585",
                    "waktu_lapor": "01/02/2023 06:12:19",
                    "waktu_response": "01/02/2023 06:23:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 33959279,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Roy",
                    "alamat_pelapor": "DN ACCENAN No.",
                    "no_telp_pelapor": "6287863490740",
                    "keterangan_pelapor": "MUTASI_K (G9923020187849:gangguan, meter terkena petir) - METER KENAK PETIR",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020100586",
                    "waktu_lapor": "01/02/2023 06:12:20",
                    "waktu_response": "01/02/2023 06:14:40",
                    "waktu_recovery": "01/02/2023 06:18:02",
                    "durasi_response_time": 140,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SYAHRUL MAWARDI",
                    "alamat_pelapor": "JL DSN BATU AMPAR No.",
                    "no_telp_pelapor": "6285257001485",
                    "keterangan_pelapor": "ada bacaaan terputus daya Listrik mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100587",
                    "waktu_lapor": "01/02/2023 06:12:42",
                    "waktu_response": "01/02/2023 07:13:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3640,
                    "durasi_recovery_time": 33956290,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Tholib",
                    "alamat_pelapor": "DK GAMBILANGU KEL DESA SUMBERREJO No.0 RT.2 RW.9 KALIWUNGU",
                    "no_telp_pelapor": "6289665547027",
                    "keterangan_pelapor": "MUTASI_K (G9923020187883:token gagal) - beli token listrik dimasukan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENDAL"
                },
                {
                    "no_laporan": "K5323020100016",
                    "waktu_lapor": "01/02/2023 06:13:03",
                    "waktu_response": "01/02/2023 06:15:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 133,
                    "durasi_recovery_time": 33959776,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP",
                    "alamat_pelapor": "JL CIKANYERE PR FIRDAUS REGENCY NO. 10-11 KEL SUKA MANAH KEC CIPEDES KOTA TASIKMALAYA / BELAKANG RUMAH PALE ",
                    "no_telp_pelapor": "081323606162",
                    "keterangan_pelapor": "MUTASI_K (G9923020187845:TIDAK BISA INPUT TOKEN) - \\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM  97.31 KWH  / 56600746277\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020100588",
                    "waktu_lapor": "01/02/2023 06:13:10",
                    "waktu_response": "01/02/2023 07:00:24",
                    "waktu_recovery": "01/02/2023 07:02:11",
                    "durasi_response_time": 2834,
                    "durasi_recovery_time": 107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUMANI",
                    "alamat_pelapor": "XX Pr.SAHURI (A.17) No.0 RT. RW.",
                    "no_telp_pelapor": "6281335309965",
                    "keterangan_pelapor": "kenapa tagihan listrik saya bulan ini membengkak sampai 200ribuan ya..biasanya paling tinggi juga cuma sampa 150ribuan\\npemakaian seperti biasa dan tidak ada penambahan perangkat elektronik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMBAS"
                },
                {
                    "no_laporan": "K5423020100590",
                    "waktu_lapor": "01/02/2023 06:13:48",
                    "waktu_response": "01/02/2023 06:43:06",
                    "waktu_recovery": "01/02/2023 08:52:12",
                    "durasi_response_time": 1758,
                    "durasi_recovery_time": 7746,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iit Saputra",
                    "alamat_pelapor": "XX TANJUNG AUR RT4/II KT TANGAH No.0 RW.",
                    "no_telp_pelapor": "6287894531981",
                    "keterangan_pelapor": "Tagihan listrik bulan februari 2023 berbeda dengan catat meter yang saya lakukan, pemakaian saya sesuai dengan catat meter adalah 244 kwh, sedangkan di tagihan sekarang pemakaian menjadi 271 kwh. Berikut saya lampirkan capture catat meter bulan januari 2023",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020100592",
                    "waktu_lapor": "01/02/2023 06:14:05",
                    "waktu_response": "01/02/2023 06:19:03",
                    "waktu_recovery": "01/02/2023 06:21:51",
                    "durasi_response_time": 298,
                    "durasi_recovery_time": 168,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAHAB",
                    "alamat_pelapor": "DN KOBASANAH PANGBATOK No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285920003113",
                    "keterangan_pelapor": "MOHON BANTUANYA KEPADA BAPAK PLN YG TERHORMAT GAGAL TERUS MASUKAN TOKEN LISTRIK ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100603",
                    "waktu_lapor": "01/02/2023 06:18:25",
                    "waktu_response": "01/02/2023 06:19:41",
                    "waktu_recovery": "01/02/2023 06:35:06",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 925,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Herdana",
                    "alamat_pelapor": "Jl. Tanggulun Barat",
                    "no_telp_pelapor": "6283148451596",
                    "keterangan_pelapor": "mohon adanya perbaikan PJU terpasang yg lama tdk berpungsi di wilayah RW.03, tks...¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020100604",
                    "waktu_lapor": "01/02/2023 06:18:28",
                    "waktu_response": "01/02/2023 06:56:43",
                    "waktu_recovery": "01/02/2023 08:56:50",
                    "durasi_response_time": 2295,
                    "durasi_recovery_time": 7207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Ekawati",
                    "alamat_pelapor": "Jalan Macanda",
                    "no_telp_pelapor": "6282349021145",
                    "keterangan_pelapor": "Saya telah pengajuan penyambungan baru di aplikasi PLN Mobile sejak tanggal 2 desember tapi sampai sekarang tanggal 1 februari belum ada progres. apa karena material kabelnya masih belum tersedia ? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100605",
                    "waktu_lapor": "01/02/2023 06:18:57",
                    "waktu_response": "01/02/2023 06:44:09",
                    "waktu_recovery": "01/02/2023 08:42:14",
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 7085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "arsayuto",
                    "alamat_pelapor": "kombang",
                    "no_telp_pelapor": "6287751069021",
                    "keterangan_pelapor": "saya beli token listrik di masukkan gagal terus minta tolong solosinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020100606",
                    "waktu_lapor": "01/02/2023 06:19:13",
                    "waktu_response": "01/02/2023 06:52:24",
                    "waktu_recovery": "01/02/2023 07:55:52",
                    "durasi_response_time": 1991,
                    "durasi_recovery_time": 3808,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elin mulinda",
                    "alamat_pelapor": "kp yayasan RT 18 RW 03",
                    "no_telp_pelapor": "6285723291371",
                    "keterangan_pelapor": "kenapa memasukan kode token gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020100611",
                    "waktu_lapor": "01/02/2023 06:20:11",
                    "waktu_response": "01/02/2023 07:04:49",
                    "waktu_recovery": "01/02/2023 07:06:23",
                    "durasi_response_time": 2678,
                    "durasi_recovery_time": 94,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede maesaroh",
                    "alamat_pelapor": "GG ASTANAJAPURA No.0 RT.000 RW.00 AST JAPURA",
                    "no_telp_pelapor": "6289679996533",
                    "keterangan_pelapor": "biaya tagihan terlalu besar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020100614",
                    "waktu_lapor": "01/02/2023 06:21:22",
                    "waktu_response": "01/02/2023 06:38:40",
                    "waktu_recovery": "01/02/2023 06:48:02",
                    "durasi_response_time": 1038,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "titian komalasandi",
                    "alamat_pelapor": "DN MONTONG MEN No.00 RT.0 RW.0",
                    "no_telp_pelapor": "6285333341408",
                    "keterangan_pelapor": "gagal saat input token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100616",
                    "waktu_lapor": "01/02/2023 06:22:25",
                    "waktu_response": "01/02/2023 06:29:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 423,
                    "durasi_recovery_time": 33958924,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Meo Dora",
                    "alamat_pelapor": "JL IMAM BONJOL No.0 ENDE UTARA",
                    "no_telp_pelapor": "6281398309882",
                    "keterangan_pelapor": "MUTASI_K (G9923020187858:cek yantek) - arus bocor ke atap(seng) rumah.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ENDE"
                },
                {
                    "no_laporan": "K5423020100617",
                    "waktu_lapor": "01/02/2023 06:23:09",
                    "waktu_response": "01/02/2023 07:03:11",
                    "waktu_recovery": "01/02/2023 08:56:46",
                    "durasi_response_time": 2402,
                    "durasi_recovery_time": 6815,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK TUDIONO",
                    "alamat_pelapor": "JL. SUMATRA PR VILLA BTR REGENCY BL G7 NO 25     RT-5 / RW-12 KC PD AREN KL PD KACANG TIMUR | BERDEKATAN DENGAN KOLAM RENANG ",
                    "no_telp_pelapor": "081383086295",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23  BERIKUT BK TELAH DILUNASI VIA BANK BCA .  PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020100618",
                    "waktu_lapor": "01/02/2023 06:23:04",
                    "waktu_response": "01/02/2023 06:25:11",
                    "waktu_recovery": "01/02/2023 07:34:22",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 4151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Maulana",
                    "alamat_pelapor": "JL SAWAH LEMPAY No. RT.3 RW.8 ARGASARI",
                    "no_telp_pelapor": "6281995662589",
                    "keterangan_pelapor": "token ga bisa di isi dan gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K3223020100025",
                    "waktu_lapor": "01/02/2023 06:24:10",
                    "waktu_response": "01/02/2023 06:52:15",
                    "waktu_recovery": "01/02/2023 07:59:28",
                    "durasi_response_time": 1685,
                    "durasi_recovery_time": 4033,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SAFA ",
                    "alamat_pelapor": "JL H BOTIM KEC RT-9 / RW-16 NO. 61 KEL PONDOK MELATI KEC. JATI RAHAYU KOTA BEKASI ",
                    "no_telp_pelapor": "083873142967",
                    "keterangan_pelapor": "GAGAL MELAKUKAN PENGINPUTAN TOKEN, VKRN 43, TIDAK DIKETAHUI SISA KWH ( PTL TIDAK PADAM) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100624",
                    "waktu_lapor": "01/02/2023 06:24:02",
                    "waktu_response": "01/02/2023 07:14:06",
                    "waktu_recovery": "01/02/2023 07:16:48",
                    "durasi_response_time": 3004,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titin",
                    "alamat_pelapor": "DS TITI BESI BT.SERANGAN",
                    "no_telp_pelapor": "6285360014928",
                    "keterangan_pelapor": "Migrasi dan Perubahan daya belum di pasang sudah di lunasi tgl 26 dgn register 1221517010734 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNGPURA"
                },
                {
                    "no_laporan": "K5423020100625",
                    "waktu_lapor": "01/02/2023 06:24:06",
                    "waktu_response": "01/02/2023 06:47:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1388,
                    "durasi_recovery_time": 33957858,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yasmin zulkifli",
                    "alamat_pelapor": "DS SEGENAK RT. RW. MENINTING",
                    "no_telp_pelapor": "6281998067218",
                    "keterangan_pelapor": "MUTASI_K (G9923020187866:padam) - token masih tapi listrik tidak menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020100626",
                    "waktu_lapor": "01/02/2023 06:24:27",
                    "waktu_response": "01/02/2023 06:28:38",
                    "waktu_recovery": "01/02/2023 07:03:20",
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 2082,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuditiar",
                    "alamat_pelapor": "PR TRUST RESIDENCE I - 11 No.- BLURU KIDU",
                    "no_telp_pelapor": "6285258692333",
                    "keterangan_pelapor": "kwh tidak bisa diisi token, pesan di token selalu gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020100628",
                    "waktu_lapor": "01/02/2023 06:26:08",
                    "waktu_response": "01/02/2023 06:27:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 33959026,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Donny Febriawan",
                    "alamat_pelapor": "DN BONTOTANAE No.0 RT.0 RW.0 BT RAJA",
                    "no_telp_pelapor": "6285756670030",
                    "keterangan_pelapor": "MUTASI_K (G9923020187850:fungsi yanggu) - vocer gagal masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020100629",
                    "waktu_lapor": "01/02/2023 06:27:23",
                    "waktu_response": "01/02/2023 07:40:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4396,
                    "durasi_recovery_time": 33954653,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Rofi",
                    "alamat_pelapor": "ngemplik wetan RT 03 RW 02",
                    "no_telp_pelapor": "6285727176213",
                    "keterangan_pelapor": "MUTASI_K (G9923020188388:gagal) - pembelian token listrik gagal terus & saldo belum kembali.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020100630",
                    "waktu_lapor": "01/02/2023 06:28:11",
                    "waktu_response": "01/02/2023 06:37:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 579,
                    "durasi_recovery_time": 33958422,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "endra pradana",
                    "alamat_pelapor": "JL TIMURAMA B8/05 No.0",
                    "no_telp_pelapor": "6281341919800",
                    "keterangan_pelapor": "MUTASI_K (G9923020187890:tolong di los sementara dulu, sampai petugas yanbung datang.) - tidak bisa isi token karna sudah penambahan daya tapi belum ada petugas yang datang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100631",
                    "waktu_lapor": "01/02/2023 06:28:37",
                    "waktu_response": "01/02/2023 06:59:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1844,
                    "durasi_recovery_time": 33957131,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi Pm",
                    "alamat_pelapor": "JL MT HARYONO 73 RT1/4 No.0 RT.1 RW.4 MANAHAN",
                    "no_telp_pelapor": "6285727297834",
                    "keterangan_pelapor": "MUTASI_K (G9923020187875:gangguan) - Meteran ada tulisan Periksa...mau isi pls tidak bisa masuk,pls mau habis...alarm Meteran nyala.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020100633",
                    "waktu_lapor": "01/02/2023 06:29:32",
                    "waktu_response": "01/02/2023 07:45:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4575,
                    "durasi_recovery_time": 33954345,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kartini candra kirana",
                    "alamat_pelapor": "JL CITARUM No. 0 RT.002 RW.04 CRGRINTING",
                    "no_telp_pelapor": "6282331863287",
                    "keterangan_pelapor": "MUTASI_K (G9923020187930:kct) - pengisian token gagal lebih 3x",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020100635",
                    "waktu_lapor": "01/02/2023 06:32:54",
                    "waktu_response": "01/02/2023 06:47:11",
                    "waktu_recovery": "01/02/2023 07:24:55",
                    "durasi_response_time": 857,
                    "durasi_recovery_time": 2264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Halimatussadiyah insan sandhi",
                    "alamat_pelapor": "KP RENGAS BANDUNG No. RT.2 RW.4 KARANG SAM",
                    "no_telp_pelapor": "6281585439855",
                    "keterangan_pelapor": "tidak bisa ngisi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100636",
                    "waktu_lapor": "01/02/2023 06:33:12",
                    "waktu_response": "01/02/2023 06:42:54",
                    "waktu_recovery": "01/02/2023 07:25:35",
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 2561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dewi rahmatia kasim",
                    "alamat_pelapor": "DK KEL.MARIKURUBU No.0 RT.12 RW.6 TERNATE",
                    "no_telp_pelapor": "6282290586260",
                    "keterangan_pelapor": "isi pulsa token lewat dana. pas d isi d meteran malah gagal. udh d coba 5x",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5523020100056",
                    "waktu_lapor": "01/02/2023 06:33:26",
                    "waktu_response": "01/02/2023 07:09:12",
                    "waktu_recovery": "01/02/2023 07:17:47",
                    "durasi_response_time": 2146,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDWARD GONI",
                    "alamat_pelapor": " JL PASAR BARU BARAT  RT 1 RW 3 KEL KOTA BARU KEC ALOK TIMUR KAB SIKA LOKASI : DEPAN TOKO ASIA. APDA TOKO KETAP  JAYA MOTOR ",
                    "no_telp_pelapor": "081353964777",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA Blocking dikarenakan kWh Hilang . SISA PULSA : -  KWH ( PTL MENYALA )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020100638",
                    "waktu_lapor": "01/02/2023 06:33:49",
                    "waktu_response": "01/02/2023 07:13:17",
                    "waktu_recovery": "01/02/2023 08:36:49",
                    "durasi_response_time": 2368,
                    "durasi_recovery_time": 5012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilda Mardiyah Puteri",
                    "alamat_pelapor": "Jl. Andong II No.20",
                    "no_telp_pelapor": "6282283210440",
                    "keterangan_pelapor": "Saya melakukan pembelian token pada 31 januari 2023, tetapi nomor token yang diberikan salah, sehingga tertulis gagal pada saat memasukkan nomornya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020100643",
                    "waktu_lapor": "01/02/2023 06:34:39",
                    "waktu_response": "01/02/2023 06:45:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 33957981,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Noor Limpadinie",
                    "alamat_pelapor": "DS PURWOREJO No.0 RT.041 RW.05 PURWOREJO",
                    "no_telp_pelapor": "6281216955903",
                    "keterangan_pelapor": "MUTASI_K (G9923020188023:Periksa) - kwh meter muncul periksa\\n\\nno.wa 083845896598",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DOLOPO"
                },
                {
                    "no_laporan": "K5423020100644",
                    "waktu_lapor": "01/02/2023 06:35:16",
                    "waktu_response": "01/02/2023 07:40:47",
                    "waktu_recovery": "01/02/2023 14:35:11",
                    "durasi_response_time": 3931,
                    "durasi_recovery_time": 24864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Rofi",
                    "alamat_pelapor": "ngemplik wetan rt 03 RW 02",
                    "no_telp_pelapor": "6285727176213",
                    "keterangan_pelapor": "pembelian token gagal terus & saldo belum kembali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020100645",
                    "waktu_lapor": "01/02/2023 06:35:47",
                    "waktu_response": "01/02/2023 06:43:35",
                    "waktu_recovery": "01/02/2023 06:54:55",
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mela",
                    "alamat_pelapor": "Jl. Imam Bonjol II No.118",
                    "no_telp_pelapor": "6285880141526",
                    "keterangan_pelapor": "kenapa isi token selalu gagal tidak bisa terisi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020100647",
                    "waktu_lapor": "01/02/2023 06:36:48",
                    "waktu_response": "01/02/2023 06:59:08",
                    "waktu_recovery": "01/02/2023 08:59:37",
                    "durasi_response_time": 1340,
                    "durasi_recovery_time": 7229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIO HASTRIYANA SURYA ATMADJA",
                    "alamat_pelapor": "DN IV KALIJAGA MUNDU No. RT.2 RW.6 MUNDU",
                    "no_telp_pelapor": "6282130484969",
                    "keterangan_pelapor": "Pembelian token, saldo GO-PAY berkurang, token belum berhasil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020100648",
                    "waktu_lapor": "01/02/2023 06:37:20",
                    "waktu_response": "01/02/2023 06:59:36",
                    "waktu_recovery": "01/02/2023 10:31:31",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 12715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KHOERUL UMAMI",
                    "alamat_pelapor": "Dusun Rangdu II Rt 007/002",
                    "no_telp_pelapor": "6285781615032",
                    "keterangan_pelapor": "tidak bisa beli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5323020100025",
                    "waktu_lapor": "01/02/2023 06:37:44",
                    "waktu_response": "01/02/2023 06:40:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 33958273,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE",
                    "alamat_pelapor": "DN MOTABUIK RT-10 / RW-2 JL MUTUAK NO.0 KEL  FATUKBOT KEC ATAMBUA SELATAN KAB BELU PROV NTT / DKT SKLH ",
                    "no_telp_pelapor": "081246123128",
                    "keterangan_pelapor": "MUTASI_K (G9923020187864:cek le lokasi) - TIDAK BISA ISI TOKEN KET GAGAL KARENA VKRN 43 DENGAN NO METER 32163089496 NO TOKEN 34022461075514754841 PTL MENYALA SISA 16.84 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020100652",
                    "waktu_lapor": "01/02/2023 06:39:14",
                    "waktu_response": "01/02/2023 06:41:55",
                    "waktu_recovery": "01/02/2023 07:45:10",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 3795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayu setiyaji",
                    "alamat_pelapor": "Desa sidomulyo rt 01 rw 01 rumah belakang balaidesa rumah pertama samping lapangan voly kec purwoasri kab kediri",
                    "no_telp_pelapor": "6281252085565",
                    "keterangan_pelapor": "Pak maaf mau tanyak,,listrik saya hari membengkak ya padahal bulan kemarin biasanya saya membayar tidak mencapai 100 an kog kini mencapai 100 an,,apa karna kemarin habis diganti spedo meter ya pak pada bulan desember,  makasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KERTOSONO"
                },
                {
                    "no_laporan": "K5423020100654",
                    "waktu_lapor": "01/02/2023 06:39:46",
                    "waktu_response": "01/02/2023 08:04:22",
                    "waktu_recovery": "01/02/2023 10:47:24",
                    "durasi_response_time": 5076,
                    "durasi_recovery_time": 9782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitrianti",
                    "alamat_pelapor": "jalan koto bawah ,by pass pulai anak aia (belakang sate Mak aciak by pass)",
                    "no_telp_pelapor": "6281365415621",
                    "keterangan_pelapor": "setiap memasukkan nomor token selalu gagal ,sudah 2x kali top up nominal 50 rb,tetap gagal. Udah di reset 00+ enter tampil begini seperti difoto .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K1423020100035",
                    "waktu_lapor": "01/02/2023 06:39:50",
                    "waktu_response": "01/02/2023 06:52:05",
                    "waktu_recovery": "01/02/2023 07:59:05",
                    "durasi_response_time": 735,
                    "durasi_recovery_time": 4020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TUTIK ",
                    "alamat_pelapor": "JL H. MUHAMAD NO.50 D RT-5 RW-7 KEL JATI WARINGIN KEC PONDOK GEDE KOTA BEKASI ",
                    "no_telp_pelapor": "087883524626",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 41,4 DAN NO TOKEN 01811320570963071746 , INFO PELANGGAN PETUGAS PERNAH MENGECEK APP \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100655",
                    "waktu_lapor": "01/02/2023 06:40:48",
                    "waktu_response": "01/02/2023 06:47:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 402,
                    "durasi_recovery_time": 33957842,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade Heriyanto",
                    "alamat_pelapor": "KP RENGAS BANDUNG No.0 RT.1 RW.4",
                    "no_telp_pelapor": "6285880722312",
                    "keterangan_pelapor": "input token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020100179",
                    "waktu_lapor": "01/02/2023 06:41:41",
                    "waktu_response": "01/02/2023 07:20:44",
                    "waktu_recovery": "01/02/2023 07:22:39",
                    "durasi_response_time": 2343,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU SRI",
                    "alamat_pelapor": "JL RAYA MUNCEN NO KEL MUNCAN KEC SELAT KAB KARANG ASEM // DKT SD 1 MUNCAN",
                    "no_telp_pelapor": "6285792140229",
                    "keterangan_pelapor": "TANGGAL 31-01-2023. TUNGGAKAN REKENING RP 8,894 BERIKUT BK DAN REKENING BERJALAN 2023-01 TELAH DILUNASI VIA BANK SYARIAH BUKOPIN -  PC POS OLEH UNIT TERKAIT, MOHON UNTUK PELANGGAN DIHUBUNGI KARENA INGIN MELAKUKAN PEMBAYARAN AGAR PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5423020100661",
                    "waktu_lapor": "01/02/2023 06:42:52",
                    "waktu_response": "01/02/2023 06:47:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 33957844,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Baiq Maemanah",
                    "alamat_pelapor": "JL BANDA SERAYA JEMPONG BARAT PAGUTAN No.0 RT.0 RW.0 PAGUTAN",
                    "no_telp_pelapor": "6281953003399",
                    "keterangan_pelapor": "MUTASI_K (G9923020187867:ggl tkn) - Tidak bisa isi pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020100662",
                    "waktu_lapor": "01/02/2023 06:43:04",
                    "waktu_response": "01/02/2023 07:58:07",
                    "waktu_recovery": "01/02/2023 08:09:57",
                    "durasi_response_time": 4503,
                    "durasi_recovery_time": 710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade Gunawan",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK F23 No.3 SUKARAGAM",
                    "no_telp_pelapor": "6281288701687",
                    "keterangan_pelapor": "meter listrik kedip lampu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020100674",
                    "waktu_lapor": "01/02/2023 06:46:17",
                    "waktu_response": "01/02/2023 06:57:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 679,
                    "durasi_recovery_time": 33957236,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bidin Habsyie",
                    "alamat_pelapor": "JL IR.H. JUANDA No.290 RT.2 RW.5 PATOKAN KR",
                    "no_telp_pelapor": "6281234800234",
                    "keterangan_pelapor": "MUTASI_K (G9923020187871:isi token gagal terus) - isi token 100 \\nsampe 3 kali isi terpotong saldo\\n token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100679",
                    "waktu_lapor": "01/02/2023 06:48:30",
                    "waktu_response": "01/02/2023 07:04:17",
                    "waktu_recovery": "01/02/2023 07:06:17",
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fariz mukhtar",
                    "alamat_pelapor": "Rumaisha Batik, Jl. Pangeran Walangsungsang, Kec. Pabuaran, Cirebon, Jawa Barat, 45188",
                    "no_telp_pelapor": "628212781182",
                    "keterangan_pelapor": "Tagihan tidak sesuai dengan Stand meter sudah 3bln tagihan amat sangat terlalu mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020100680",
                    "waktu_lapor": "01/02/2023 06:48:33",
                    "waktu_response": "01/02/2023 07:47:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3520,
                    "durasi_recovery_time": 33954259,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "andika dwi rafli fansuri",
                    "alamat_pelapor": "DN JATIPASIR KALIBARU No.- KALIBARU",
                    "no_telp_pelapor": "6285608508004",
                    "keterangan_pelapor": "MUTASI_K (G9923020187927:PERIKSA) - Periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GENTENG"
                },
                {
                    "no_laporan": "K5423020100681",
                    "waktu_lapor": "01/02/2023 06:48:39",
                    "waktu_response": "01/02/2023 08:12:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5028,
                    "durasi_recovery_time": 33952745,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "samuji",
                    "alamat_pelapor": "Bandungan barat ",
                    "no_telp_pelapor": "6285746194325",
                    "keterangan_pelapor": "MUTASI_K (G9923020187960:indikasi KCT) - masukkan token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020100686",
                    "waktu_lapor": "01/02/2023 06:49:57",
                    "waktu_response": "01/02/2023 07:20:43",
                    "waktu_recovery": "01/02/2023 08:51:14",
                    "durasi_response_time": 1846,
                    "durasi_recovery_time": 5431,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FARIDA SUSANTI",
                    "alamat_pelapor": "lapangan selatan",
                    "no_telp_pelapor": "6287849143941",
                    "keterangan_pelapor": "no meter 14442070315 tidak bisa melakukan isi ulang pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100688",
                    "waktu_lapor": "01/02/2023 06:50:37",
                    "waktu_response": "01/02/2023 07:19:14",
                    "waktu_recovery": "01/02/2023 08:09:27",
                    "durasi_response_time": 1717,
                    "durasi_recovery_time": 3013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Sarifin",
                    "alamat_pelapor": "PR GRAND BOULEVARD REGENCY No. RT.0 RW.0",
                    "no_telp_pelapor": "628114054562",
                    "keterangan_pelapor": "permohonan pergeseran KWH meter dan pemindahan kabel sambungan Rumah di BTN Boulevard Blok C86",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5523020100073",
                    "waktu_lapor": "01/02/2023 06:51:14",
                    "waktu_response": "01/02/2023 06:54:17",
                    "waktu_recovery": "01/02/2023 09:03:06",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 7729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JON KENEDY",
                    "alamat_pelapor": "JL FATMAWATI RT 2 RW 1 NO- KEL PONDOK LABU KEC CILANDAK JAKSEL LOKASI PADA TOKO ZIDAN, SEBERANG INDOMARET ",
                    "no_telp_pelapor": "081311408781",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA DIL PREPAID KE P2APST. SISA PULSA : 21.94  KWH ( PTL TIDAK PADAM ). PELANGGAN MELAPOR KEMBALI. CC.54.RATNA_N.CSOI. 07:09 WIB \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100694",
                    "waktu_lapor": "01/02/2023 06:53:16",
                    "waktu_response": "01/02/2023 08:01:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4078,
                    "durasi_recovery_time": 33953418,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Karmila",
                    "alamat_pelapor": "DS BUOYONG No.0 RT.34 RW.8 BUOYONG",
                    "no_telp_pelapor": "6282210492199",
                    "keterangan_pelapor": "MUTASI_K (G9923020187944:Gangguan APP) - gagal memasukan Token pulsa listrik padahal nomor tokennya benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEOK"
                },
                {
                    "no_laporan": "K5423020100695",
                    "waktu_lapor": "01/02/2023 06:53:23",
                    "waktu_response": "01/02/2023 06:57:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 33957242,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Denis Aditia Pamungkas",
                    "alamat_pelapor": "JL CIMARAGAS No.",
                    "no_telp_pelapor": "6285223177763",
                    "keterangan_pelapor": "MUTASI_K (G9923020187872:DI CEK) - METERAN LISTRIK MATI, jepluk setelah mati lampu, pas hidup lagi kaya yang ga kuat. minta diperiksa kekuatannya takutnya ada yang curi listrik dari atas.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020100696",
                    "waktu_lapor": "01/02/2023 06:53:44",
                    "waktu_response": "01/02/2023 07:37:07",
                    "waktu_recovery": "01/02/2023 08:25:32",
                    "durasi_response_time": 2603,
                    "durasi_recovery_time": 2905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didi Wahyudi",
                    "alamat_pelapor": "PR BAROS CITY VIEW No.13 RT.0 RW.0 BAROS",
                    "no_telp_pelapor": "6285352703549",
                    "keterangan_pelapor": "kwh periksa,mau isi token biasa minta kode temper, terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020100698",
                    "waktu_lapor": "01/02/2023 06:55:06",
                    "waktu_response": "01/02/2023 07:49:16",
                    "waktu_recovery": "01/02/2023 08:37:53",
                    "durasi_response_time": 3250,
                    "durasi_recovery_time": 2917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BASUKI",
                    "alamat_pelapor": "JL PATT.BUISN.PARK BLOK C NO 40   RT-- / RW-- KEL MAROSO KEC MAROSO KAB MAROS (SETEMPAT POS PERGUDANGAN)",
                    "no_telp_pelapor": "08113455900",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 17 VKRN 43 (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100699",
                    "waktu_lapor": "01/02/2023 06:55:18",
                    "waktu_response": "01/02/2023 07:58:12",
                    "waktu_recovery": "01/02/2023 08:10:07",
                    "durasi_response_time": 3774,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009186392",
                    "nama_pelapor": "IBU PUTRI ",
                    "alamat_pelapor": "JL KP PASIR KONCI RT 17 RW 6 NO-  KEC CIKARANG SELATAN KEL PASIR SARI KAB BEKASI ACUAN : SEBRANG HOTEL SALTON / SAMPING ALFAMART",
                    "no_telp_pelapor": "02189383041",
                    "keterangan_pelapor": "LEBIH TAGIH, REK FEB STAND AKHIR : 11575  (DATA PADA ACMT : 11575 ) . ANGKA STAND METER 01/02/2023 : 11877 RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN REK FEB 23. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020100700",
                    "waktu_lapor": "01/02/2023 06:55:23",
                    "waktu_response": "01/02/2023 06:57:57",
                    "waktu_recovery": "01/02/2023 11:08:53",
                    "durasi_response_time": 154,
                    "durasi_recovery_time": 15056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": " JL.PRAMUKA JAYA RT.5/14 NO.16 KEL.UTAN KAYU SELATAN KEC.MATRAMAN JAKTIM / DEKAT SMA 31",
                    "no_telp_pelapor": "089673943384",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100702",
                    "waktu_lapor": "01/02/2023 06:55:29",
                    "waktu_response": "01/02/2023 07:45:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3026,
                    "durasi_recovery_time": 33954337,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. YUSUP",
                    "alamat_pelapor": "JL LINGKUNGAN GERDU No. RT.5 RW.5 PAKISTAJI",
                    "no_telp_pelapor": "6287863417510",
                    "keterangan_pelapor": "MUTASI_K (G9923020187931:kct) - isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020100704",
                    "waktu_lapor": "01/02/2023 06:55:41",
                    "waktu_response": "01/02/2023 06:59:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 216,
                    "durasi_recovery_time": 33957135,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "winaji",
                    "alamat_pelapor": "GG ASTANA No.0 RT.000 RW.00 ASTANA",
                    "no_telp_pelapor": "62895333341344",
                    "keterangan_pelapor": "MUTASI_K (G9923020187887:EKS KRN) - tidak bisa input nomer token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5323020100035",
                    "waktu_lapor": "01/02/2023 06:55:45",
                    "waktu_response": "01/02/2023 08:00:10",
                    "waktu_recovery": "01/02/2023 08:01:29",
                    "durasi_response_time": 3865,
                    "durasi_recovery_time": 79,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUTU KARNITA",
                    "alamat_pelapor": "JL SORGA MEKAR PANGGUNG TARUK RT 8 RW 0  DN DINAS SORGA MEKAR SERIRIT PANGPUNG SINGA  KEL LOKAPAKSA KEC.SERIRIT KAB. BULELENG. LOKASI : BALAI DN SORGA MEKAR BWH",
                    "no_telp_pelapor": "082144866291",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN AKAN MENGAJUKAN PERMOHHONAN GESER KWH METER KARENA BANGUNANNYA AKAN DIRENOVASI HARI INI  MOHON KONFIRMASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERIRIT"
                },
                {
                    "no_laporan": "K5423020100706",
                    "waktu_lapor": "01/02/2023 06:56:16",
                    "waktu_response": "01/02/2023 07:44:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2868,
                    "durasi_recovery_time": 33954448,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sugeng",
                    "alamat_pelapor": "srinindito tmr rt4/3 no39",
                    "no_telp_pelapor": "6285727889722",
                    "keterangan_pelapor": "MUTASI_K (G9923020187926:_) - setiap byr perbln banyak trs.terkadang meteran ada setrum..selamagak pakai mesin cuci pmbyr ko sm..mnta meteran ganti baru sesuai.yg asli.mohon ricek pd metran &kabel atas adakh yg msalah..info trims ksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020100707",
                    "waktu_lapor": "01/02/2023 06:56:21",
                    "waktu_response": "01/02/2023 06:57:47",
                    "waktu_recovery": "01/02/2023 09:56:34",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 10727,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Cahaya",
                    "alamat_pelapor": "Jalan Adyaksa 3 No.10",
                    "no_telp_pelapor": "6282188118830",
                    "keterangan_pelapor": "selamat pagi...sy mau bertny kmbl, kapan yah sy rmh sy bs disambung kmbl meteran nya...soalny sdh tgl 1 hr ini dan sy jg sdh melakukan biaya pelunasan pembayaran utk pemasangan ¿ sy harap hri ini bs d segerakan pak...soalny hr ini penyewa yg mau kontrak rmh sy sdh mau masuk...kami sangat membuthkn listrik ¿ terimaksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100708",
                    "waktu_lapor": "01/02/2023 06:56:36",
                    "waktu_response": "01/02/2023 07:09:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 763,
                    "durasi_recovery_time": 33956533,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "zulfi adain",
                    "alamat_pelapor": "DN KALIBENING RT4/1 RT.0 RW.0 00000",
                    "no_telp_pelapor": "6285640828690",
                    "keterangan_pelapor": "MUTASI_K (G9923020187880:meteran gagal diisi token) - meteran gagal diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SALATIGA KOTA"
                },
                {
                    "no_laporan": "K5323020100036",
                    "waktu_lapor": "01/02/2023 06:57:16",
                    "waktu_response": "01/02/2023 07:00:38",
                    "waktu_recovery": "01/02/2023 07:41:38",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 2460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "KK ADIWIRA PERSADA BLOK O NO.21 JL.JAMBU  KEL.NANGGEWER KEC.CIBINONG KAB.BOGOR",
                    "no_telp_pelapor": "08973995403",
                    "keterangan_pelapor": "LEBIH TAGIH POSISI ANGKA STAN METER TGL 1/02/2023:16002",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020100710",
                    "waktu_lapor": "01/02/2023 06:57:21",
                    "waktu_response": "01/02/2023 06:58:22",
                    "waktu_recovery": "01/02/2023 08:20:57",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 4955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reni Haryani",
                    "alamat_pelapor": "KP BABAKAN No. RT.2 RW.3 UJUNG JAYA",
                    "no_telp_pelapor": "6285717356132",
                    "keterangan_pelapor": "pengisian no token kwh gagal terus kenapa ya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUAN"
                },
                {
                    "no_laporan": "K5423020100715",
                    "waktu_lapor": "01/02/2023 07:00:39",
                    "waktu_response": "01/02/2023 07:55:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3284,
                    "durasi_recovery_time": 33953769,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endang Febriyanti",
                    "alamat_pelapor": "JL MAKRAYU No.20A RT.0 RW.0 30 ILIR",
                    "no_telp_pelapor": "62895393085410",
                    "keterangan_pelapor": "MUTASI_K (G9923020188013:gangguan rumah) - kwh tiba tiba mati ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020100717",
                    "waktu_lapor": "01/02/2023 07:01:28",
                    "waktu_response": "01/02/2023 07:11:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 575,
                    "durasi_recovery_time": 33956429,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iwan Setiawan",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6285337121111",
                    "keterangan_pelapor": "MUTASI_K (G9923020187882:Mhn diselesaikan) - kabel meteran terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DOMPU"
                },
                {
                    "no_laporan": "K5423020100718",
                    "waktu_lapor": "01/02/2023 07:02:52",
                    "waktu_response": "01/02/2023 08:13:36",
                    "waktu_recovery": "01/02/2023 11:08:15",
                    "durasi_response_time": 4244,
                    "durasi_recovery_time": 10479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ISMI",
                    "alamat_pelapor": "JL B LAGUAN TERUSAN GG.III NO 15   RT-12 / RW-3 KEL LAGOA KEC KOJA JAKUT (SAMPING BU RT IYOH)",
                    "no_telp_pelapor": "089685828695",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 16,27 (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020100724",
                    "waktu_lapor": "01/02/2023 07:03:24",
                    "waktu_response": "01/02/2023 07:14:24",
                    "waktu_recovery": "01/02/2023 15:13:48",
                    "durasi_response_time": 660,
                    "durasi_recovery_time": 28764,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syukri",
                    "alamat_pelapor": "JL LANDAK BARU LR 5 No.038",
                    "no_telp_pelapor": "6285101424068",
                    "keterangan_pelapor": "Isi pulsa voucher di jawab Gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020100727",
                    "waktu_lapor": "01/02/2023 07:03:44",
                    "waktu_response": "01/02/2023 08:29:37",
                    "waktu_recovery": "01/02/2023 08:57:46",
                    "durasi_response_time": 5153,
                    "durasi_recovery_time": 1689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdurrachman Rifky",
                    "alamat_pelapor": "JL KAV DKI No. RT.5 RW.10",
                    "no_telp_pelapor": "6281212202789",
                    "keterangan_pelapor": "Mohon minta kode temper, ada tulisan periksa di meteran Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5523020100081",
                    "waktu_lapor": "01/02/2023 07:04:02",
                    "waktu_response": "01/02/2023 07:56:20",
                    "waktu_recovery": "01/02/2023 10:01:55",
                    "durasi_response_time": 3138,
                    "durasi_recovery_time": 7535,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003073148",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "PRM. TAMAN MELATI JL. MELATI TIRTA BLOK CC NO. 90 KEL. PENGASINAN KEC. SAWANGAN - DEPOK ",
                    "no_telp_pelapor": "0859106606465",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : UNTUK PEMEMPATAN AC",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020100729",
                    "waktu_lapor": "01/02/2023 07:04:07",
                    "waktu_response": "01/02/2023 07:08:15",
                    "waktu_recovery": "01/02/2023 08:07:23",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 3548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karlina",
                    "alamat_pelapor": "Jl. Raya Lemahabang No.81",
                    "no_telp_pelapor": "6281213803507",
                    "keterangan_pelapor": "KWh meter pra bayar tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100730",
                    "waktu_lapor": "01/02/2023 07:04:10",
                    "waktu_response": "01/02/2023 07:16:27",
                    "waktu_recovery": "01/02/2023 07:25:08",
                    "durasi_response_time": 737,
                    "durasi_recovery_time": 521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul achyat",
                    "alamat_pelapor": "Jl. Suro Mulang Tim. No.12",
                    "no_telp_pelapor": "6289681854420",
                    "keterangan_pelapor": "token sekarat tidak bisa di isi dan tidak bisa produksi ada keterangan (KWH melebihi batas) mksutnya gmna???",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5223020100195",
                    "waktu_lapor": "01/02/2023 07:04:31",
                    "waktu_response": "01/02/2023 08:28:37",
                    "waktu_recovery": "01/02/2023 09:34:53",
                    "durasi_response_time": 5046,
                    "durasi_recovery_time": 3976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "JL. AUR KUNING PR AUR KUNING BLOK J3 NO. 8  RT- / RW- KEL. AIR DINGIN KEC. BUKIT RAYA KOTA PEKANBARU // SAMPING HOLAND BAKERY",
                    "no_telp_pelapor": "081255483048",
                    "keterangan_pelapor": "TGL 28/01/23 TUNGGAKAN REKENING DESEMBER 2022 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI. MOHON PTL DISAMBUNG SESUAI KETENTUAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020100731",
                    "waktu_lapor": "01/02/2023 07:04:50",
                    "waktu_response": "01/02/2023 07:09:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 33956526,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gede Sasmita",
                    "alamat_pelapor": "JL BAKUNG No.0 RT.0 RW.0 ABIAN NANG",
                    "no_telp_pelapor": "6281315204241",
                    "keterangan_pelapor": "MUTASI_K (G9923020187879:kwh periksa) - tidak dapat mengisi token. kwh meter muncul tulisan periksa. mohon untuk diterjukan petugas karena untuk kegiatan yayasan paud. terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K3223020100039",
                    "waktu_lapor": "01/02/2023 07:05:14",
                    "waktu_response": "01/02/2023 07:13:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 516,
                    "durasi_recovery_time": 33956262,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBRAHIM",
                    "alamat_pelapor": "JL. TUN ABD. RAZAK PR. ROYAL SPRING BLOK D3 NO. 011 KEL. SAMATA KEC. SOMBA OPU KAB. GOWA (ACUAN LOKASI : DI DEKAT MASJID NURUL HIDAYAH)",
                    "no_telp_pelapor": "85363388440",
                    "keterangan_pelapor": "TGL. 23/1/2023 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO. LAPORAN GANGGUAN G3223012300395 DAN PELANGGAN MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5323020100040",
                    "waktu_lapor": "01/02/2023 07:05:48",
                    "waktu_response": "01/02/2023 07:09:08",
                    "waktu_recovery": "01/02/2023 07:27:40",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 1112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021728275",
                    "nama_pelapor": "PA DEDEN",
                    "alamat_pelapor": "JL. PAKAR BARAT, KP. KORDON NO. 20 RT 1 RW 6 KEL. CIBURIAL KEC. CIMENYAN KAB. BANDUNG / DEKAT ALFAMART",
                    "no_telp_pelapor": "0222511635",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 13 KWH, NO TOKEN : 4967 7874 6017 9210 6000 DAN 2055 1632 4544 2637 6695, IDPEL 535596381327",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100738",
                    "waktu_lapor": "01/02/2023 07:06:06",
                    "waktu_response": "01/02/2023 07:18:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 33955956,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rama Cholid Efano Putra",
                    "alamat_pelapor": "JL KM 10 MASUK No. SORONG",
                    "no_telp_pelapor": "6282199577405",
                    "keterangan_pelapor": "MUTASI_K (G9923020188004:cek) - Isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020100740",
                    "waktu_lapor": "01/02/2023 07:06:21",
                    "waktu_response": "01/02/2023 07:21:47",
                    "waktu_recovery": "01/02/2023 07:39:07",
                    "durasi_response_time": 926,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IstiQomah Outlet",
                    "alamat_pelapor": "jln raya labeng noreh sreseh ",
                    "no_telp_pelapor": "6287750266444",
                    "keterangan_pelapor": "tidak bisa beli token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020100742",
                    "waktu_lapor": "01/02/2023 07:07:08",
                    "waktu_response": "01/02/2023 07:09:12",
                    "waktu_recovery": "01/02/2023 08:01:58",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Imamul Umam",
                    "alamat_pelapor": "DN NGENTAK RT 1 RW 3 TINGKIR LOR No.",
                    "no_telp_pelapor": "6283842854829",
                    "keterangan_pelapor": "Mohon informasi bapak. Kami sudah pasang baru meteran token.  tp karena ketidak tahuan saya soal golongan listrik. kami pakai tarif A peruntukan rumah tangga. apakah bisa migrasi ke tarif B /tarif untuk usaha umkm?  apa saja syaratnya? kami ada usaha konveksi dan krajinan kayu. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SALATIGA KOTA"
                },
                {
                    "no_laporan": "K5423020100743",
                    "waktu_lapor": "01/02/2023 07:07:11",
                    "waktu_response": "01/02/2023 07:47:52",
                    "waktu_recovery": "01/02/2023 09:56:05",
                    "durasi_response_time": 2441,
                    "durasi_recovery_time": 7693,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YOGI PRASETYO",
                    "alamat_pelapor": "KK GRY ALAM STS T3 No.17 RT.011 RW.10 CILEUNGSI",
                    "no_telp_pelapor": "6285894509114",
                    "keterangan_pelapor": "pulsa listrik tidak bisa masuk selalu menunjukkan indikator gagal/reject",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100747",
                    "waktu_lapor": "01/02/2023 07:07:39",
                    "waktu_response": "01/02/2023 07:41:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2008,
                    "durasi_recovery_time": 33954625,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Budiyanto",
                    "alamat_pelapor": "Jl. Veteran Gang Utama Rt 02 Rw 03 Kudus",
                    "no_telp_pelapor": "6285741249323",
                    "keterangan_pelapor": "MUTASI_K (G9923020187938:tegangam drop) - Kwh PLN kurang stabil, mengakibatkan listrik tidak stabil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020100749",
                    "waktu_lapor": "01/02/2023 07:07:41",
                    "waktu_response": "01/02/2023 07:22:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 883,
                    "durasi_recovery_time": 33955748,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fathoni",
                    "alamat_pelapor": "JL SUMBER ILMU No. RT. 12 RW. 2 GANJARAN",
                    "no_telp_pelapor": "6281615606586",
                    "keterangan_pelapor": "MUTASI_K (G9923020187889:Gangguaj) - Sekring listrik berulangkali berbunyi seperti bunyi ledakan tapi tidak muncul percikan api, setelah berbunyi tercium bau seperti sesutu yg terbakar. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANGLEGI"
                },
                {
                    "no_laporan": "K5423020100750",
                    "waktu_lapor": "01/02/2023 07:07:47",
                    "waktu_response": "01/02/2023 07:48:09",
                    "waktu_recovery": "01/02/2023 09:56:10",
                    "durasi_response_time": 2422,
                    "durasi_recovery_time": 7681,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede Suryadi",
                    "alamat_pelapor": "KK GRY ALAM STS V7 No.9 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6281806488581",
                    "keterangan_pelapor": "kwh baru sering trip / jeplak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100751",
                    "waktu_lapor": "01/02/2023 07:08:01",
                    "waktu_response": "01/02/2023 08:04:53",
                    "waktu_recovery": "01/02/2023 10:48:34",
                    "durasi_response_time": 3412,
                    "durasi_recovery_time": 9821,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "cendekia mauliansyah",
                    "alamat_pelapor": "JL KOTO BAWAH No.0",
                    "no_telp_pelapor": "6285278004444",
                    "keterangan_pelapor": "selalu gagal memasukan no token.sudah 2kali melakukan top up sebesar 50000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K5423020100757",
                    "waktu_lapor": "01/02/2023 07:08:56",
                    "waktu_response": "01/02/2023 07:10:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 33956469,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "susi Lowati",
                    "alamat_pelapor": "karangotok",
                    "no_telp_pelapor": "6285831597018",
                    "keterangan_pelapor": "MUTASI_K (G9923020187881:cek) - pengisian token listrik gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020100761",
                    "waktu_lapor": "01/02/2023 07:09:44",
                    "waktu_response": "01/02/2023 07:19:28",
                    "waktu_recovery": "01/02/2023 08:41:57",
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 4949,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifin Almansyah",
                    "alamat_pelapor": "DS LENTENG TIMUR No. RT. RW. LENTENG",
                    "no_telp_pelapor": "6287777798137",
                    "keterangan_pelapor": "Saya mengalami gagal input token Listrik di kilometer. Indikator kilometer menunjukkan GAGAL padahal saya sudah menginput secara benar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020100764",
                    "waktu_lapor": "01/02/2023 07:10:03",
                    "waktu_response": "01/02/2023 07:36:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1593,
                    "durasi_recovery_time": 33954896,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "norma",
                    "alamat_pelapor": "JL PARE PANRENG No.322",
                    "no_telp_pelapor": "6282347304755",
                    "keterangan_pelapor": "MUTASI_K (G9923020187909:KCT) - gagal token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAPPANG"
                },
                {
                    "no_laporan": "K5423020100770",
                    "waktu_lapor": "01/02/2023 07:10:45",
                    "waktu_response": "01/02/2023 07:38:42",
                    "waktu_recovery": "01/02/2023 07:58:45",
                    "durasi_response_time": 1677,
                    "durasi_recovery_time": 1203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siapa arun",
                    "alamat_pelapor": "PR PURI RANGKAPAN JAYA No. RT.6 RW.1 RANGKAPAN",
                    "no_telp_pelapor": "6287746445987",
                    "keterangan_pelapor": "tidak bisa isi token di karena kan data pelanggan tidak masuk ke database tapi di liat di aplikasi tidak ada masalah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100772",
                    "waktu_lapor": "01/02/2023 07:12:04",
                    "waktu_response": "01/02/2023 07:15:37",
                    "waktu_recovery": "01/02/2023 10:26:42",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 11465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP IRFAN",
                    "alamat_pelapor": "JL KB SAYUR 1 NO.13 RT10/15 KEL.BIDARA CINA KEC.JATINEGARA JAKTIM (ACUAN : DEKAT WARUNG AGEN SARTONO)",
                    "no_telp_pelapor": "082125952008",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020100773",
                    "waktu_lapor": "01/02/2023 07:12:09",
                    "waktu_response": "01/02/2023 07:16:54",
                    "waktu_recovery": "01/02/2023 09:25:30",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 7716,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000729563",
                    "nama_pelapor": "IBU FIA/ BP JUNAIDI",
                    "alamat_pelapor": "PR GRIYA PEKAPIRAN BLOK E1 NO 1 KP CISALAK  RT 1 RW 1 KEL CURUG KEC. CIMANGGIS DEPOK",
                    "no_telp_pelapor": "02155797058",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 55397, APP TGL 20/01/23 = 54105. REKENING TELAH DILUNASI. RUMAH DIHUNI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K5423020100774",
                    "waktu_lapor": "01/02/2023 07:12:01",
                    "waktu_response": "01/02/2023 07:19:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 441,
                    "durasi_recovery_time": 33955930,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muchamad Nurdianzah",
                    "alamat_pelapor": "DS SUKOSARI No. RT.11 RW.4",
                    "no_telp_pelapor": "6287870900970",
                    "keterangan_pelapor": "MUTASI_K (G9923020187888:cek lokasi) - di masuk kan token listrik muncul tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020100775",
                    "waktu_lapor": "01/02/2023 07:12:10",
                    "waktu_response": "01/02/2023 07:15:35",
                    "waktu_recovery": "01/02/2023 09:06:54",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 6679,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIA/niaboci ",
                    "alamat_pelapor": "JL. MARGASATWA. KELURAHAN PD. LABU. JAKARTA SELATAN JL. CILANDAK KKO, KEC PSZ MINGGU JAKARTA 12560",
                    "no_telp_pelapor": "081290227573",
                    "keterangan_pelapor": "TERKAIT K5423013106541. MOHON TINDAKLANJUT DAN PENYELESAIAN. SESUAI INFO PELANGGAN TERDAPAT GALIAN PLN DISEKITAR JL MARGASATWA CILANDAK DAN MENYEBABKAN KEMACETAN. MOHON DITINDAKLANJUTI SESUAI KETENTUAN",
                    "media": "Twitter",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100776",
                    "waktu_lapor": "01/02/2023 07:12:09",
                    "waktu_response": "01/02/2023 08:24:24",
                    "waktu_recovery": "01/02/2023 08:57:18",
                    "durasi_response_time": 4335,
                    "durasi_recovery_time": 1974,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mhd.saleh SH",
                    "alamat_pelapor": "JL PHM.YAMIN SH.NO.426",
                    "no_telp_pelapor": "6285276039122",
                    "keterangan_pelapor": "meteran saya kok berjalan ya dan tetap bayar 55 ribu setiap bulannya padahal itu rmh kosong apakah memang segitu biaya abonemenya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020100778",
                    "waktu_lapor": "01/02/2023 07:12:59",
                    "waktu_response": "01/02/2023 07:15:04",
                    "waktu_recovery": "01/02/2023 08:26:59",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 4315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayu",
                    "alamat_pelapor": "Jl. Sarikaya 1 No.113",
                    "no_telp_pelapor": "6285776505051",
                    "keterangan_pelapor": "gagal terus saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100779",
                    "waktu_lapor": "01/02/2023 07:13:01",
                    "waktu_response": "01/02/2023 07:39:33",
                    "waktu_recovery": "01/02/2023 07:58:52",
                    "durasi_response_time": 1592,
                    "durasi_recovery_time": 1159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LILIS",
                    "alamat_pelapor": "JALAN WAHID KHASIM RT 006/003 NO.33 LIMO DEPOK ",
                    "no_telp_pelapor": "085946509618",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELALUKAN PEMBELIAN TOKEN, PADA P2PST TERTERA BLOCKING PEMBELIAN. PTL PADAM. ",
                    "media": "Email",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100780",
                    "waktu_lapor": "01/02/2023 07:13:03",
                    "waktu_response": "01/02/2023 07:44:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1862,
                    "durasi_recovery_time": 33954447,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rio kurniawan",
                    "alamat_pelapor": "JL BUNUT No.",
                    "no_telp_pelapor": "6282383975059",
                    "keterangan_pelapor": "MUTASI_K (G9923020187921:app rusak) - MCB lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020100781",
                    "waktu_lapor": "01/02/2023 07:13:21",
                    "waktu_response": "01/02/2023 07:38:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1495,
                    "durasi_recovery_time": 33954796,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MURTINI -",
                    "alamat_pelapor": "RT.03/RW.02 dusun 1 naet,nekmese",
                    "no_telp_pelapor": "6282147816510",
                    "keterangan_pelapor": "MUTASI_K (G9923020187910:mohon di tindaklanjuti petugas yantek) - Meter Tdk mnyala SMA skli,saat hujan meter mati hidup, gangguan pada dr Sambungan PD tiang listik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020100782",
                    "waktu_lapor": "01/02/2023 07:13:28",
                    "waktu_response": "01/02/2023 07:16:27",
                    "waktu_recovery": "01/02/2023 07:20:46",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wahyudin",
                    "alamat_pelapor": "DN TALANGBENTANG No. RT.15 RW.2",
                    "no_telp_pelapor": "6285871843043",
                    "keterangan_pelapor": "mohon kirim kode KCT ke nomer wa 085871843043",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020100783",
                    "waktu_lapor": "01/02/2023 07:13:31",
                    "waktu_response": "01/02/2023 07:15:10",
                    "waktu_recovery": "01/02/2023 10:58:43",
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 13413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Harisman",
                    "alamat_pelapor": "KP BOJONG MENTENG No. RT.6 RW.2 BOJONG MEN",
                    "no_telp_pelapor": "6289631851831",
                    "keterangan_pelapor": "Tidak bisa di isi token , padahal sudah bunyi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100784",
                    "waktu_lapor": "01/02/2023 07:13:32",
                    "waktu_response": "01/02/2023 07:16:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 33956087,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syarifuddin Syarif",
                    "alamat_pelapor": "Jl.perumhan golden hill",
                    "no_telp_pelapor": "6282347831376",
                    "keterangan_pelapor": "MUTASI_K (G9923020187886:periksa) - kwh tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5323020100048",
                    "waktu_lapor": "01/02/2023 07:13:45",
                    "waktu_response": "01/02/2023 07:29:45",
                    "waktu_recovery": "01/02/2023 07:34:13",
                    "durasi_response_time": 960,
                    "durasi_recovery_time": 268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000089199106",
                    "nama_pelapor": "BP AGIT",
                    "alamat_pelapor": "JL TERJUN PAYUNG  RT 10 RW 10 NO 5 KEL ARCAMANIK KEC SUKAMISKIN KOTA BANDUNG",
                    "no_telp_pelapor": "0811221818",
                    "keterangan_pelapor": "IDPEL 535713150081 TUNGGAKAN REKENING BREIKUT BK TELAH DILUNASI VIA MANDIRI JAN 2023 TADI MALAM TGL 31/01/2023 MOHON PTL DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5323020100049",
                    "waktu_lapor": "01/02/2023 07:14:31",
                    "waktu_response": "01/02/2023 07:24:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 33955633,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000003409064",
                    "nama_pelapor": "IBU TITA ",
                    "alamat_pelapor": "JL.  IR H JUANDA NO 334 RT-5  RW-7 KEC COBLONG KEL DAGO KOTA BANDUNG / DEPAN BAPEDA ",
                    "no_telp_pelapor": "081312391127",
                    "keterangan_pelapor": "MUTASI_K (G9923020187892:cek kwh) - \\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM SAAT TIDAK MENGETAHUI, 32108484216 / TERKAIT NO K5323013100409",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100788",
                    "waktu_lapor": "01/02/2023 07:15:10",
                    "waktu_response": "01/02/2023 07:29:02",
                    "waktu_recovery": "01/02/2023 08:21:46",
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 3164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imron Bakso bromo",
                    "alamat_pelapor": "DN DAREN No. RT.5 RW.6 NGANTUNGAN",
                    "no_telp_pelapor": "6285748754875",
                    "keterangan_pelapor": "kWh gagal d isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020100794",
                    "waktu_lapor": "01/02/2023 07:16:03",
                    "waktu_response": "01/02/2023 07:42:21",
                    "waktu_recovery": "01/02/2023 07:44:59",
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kiki Ariani",
                    "alamat_pelapor": "GG KANDAM 3 No. RT.0 RW.0 0",
                    "no_telp_pelapor": "6281225058095",
                    "keterangan_pelapor": "kwh meter saya diganti dengan yang baru oleh pihak PLN beberapa waktu yang lalu. saya sudah melakukan catat meter mandiri tgl 24 Januari. seperti biasanya tiap bulan. tapi sampai sekarang tagihan belum keluar. mohon solusinya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K3223020100042",
                    "waktu_lapor": "01/02/2023 07:17:40",
                    "waktu_response": "01/02/2023 08:25:54",
                    "waktu_recovery": "01/02/2023 20:08:26",
                    "durasi_response_time": 4094,
                    "durasi_recovery_time": 42152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAINUDDIN",
                    "alamat_pelapor": "PR.PEDOS UNHAS ANTANG JL. ELEKTRO BLOK D1   NO.171  KEL.  BANGKALA, KEC. MANGGALA, KOTA MAKASSAR, SULAWESI SELATAN ",
                    "no_telp_pelapor": "85399794447",
                    "keterangan_pelapor": "KORESPONDEN :PROSES PB (R1MT/900VA  ) DENGAN NO. REGISTER : 3211112060353, 3211112060354,3211112060355 ,3211112060356,3211112060357  3211112060358 DAN   3211112060359  TGL. 21 JAN 23 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 01 FEB 23 BELUM DI HUNI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100802",
                    "waktu_lapor": "01/02/2023 07:17:45",
                    "waktu_response": "01/02/2023 07:30:37",
                    "waktu_recovery": "01/02/2023 10:48:28",
                    "durasi_response_time": 772,
                    "durasi_recovery_time": 11871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fadhillah",
                    "alamat_pelapor": "TOKO NUR SARI ALAM, JL. SEKUMPUL UJUNG, KEC. INDRASARI",
                    "no_telp_pelapor": "6287865771000",
                    "keterangan_pelapor": "KWH mencapai limit pada tgl 31, namun pada saat ini tanggal 1 Februari tetap tidak bisa melakukan pembelian token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARTAPURA (UIW KALSELTENG)"
                },
                {
                    "no_laporan": "K5423020100806",
                    "waktu_lapor": "01/02/2023 07:19:04",
                    "waktu_response": "01/02/2023 07:41:53",
                    "waktu_recovery": "01/02/2023 07:56:06",
                    "durasi_response_time": 1369,
                    "durasi_recovery_time": 853,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1219843393",
                    "nama_pelapor": "BP. GUNTUR",
                    "alamat_pelapor": "PR. GRAHA PADMA JL TMN ADENIA IX BLOK ADENIA NO. 17 RT. 3 RW. 6 KEL TAMBAK HARJO KEC. SEMARANG BARAT KOTA SEMARANG ( LOKASI DI KOMPLEK PERUMAHAN )",
                    "no_telp_pelapor": "081390378000",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIIAN, PELANGGAN SEBELUMNYA MUDIK DAN RUMAH DALAM KEADAAN KOSONG SEHINGGA APP DIBAWA OLEH PETUGAS DAN DI GANTI DENGAN PRABAYAR. MOHON APP SEGERA DIPASANG. TERKAIT: K5222081600808",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020100808",
                    "waktu_lapor": "01/02/2023 07:19:19",
                    "waktu_response": "01/02/2023 07:44:52",
                    "waktu_recovery": "01/02/2023 09:06:38",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 4906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIMI",
                    "alamat_pelapor": "JL TUN ABDUL RAZAK BLOK A1 NO.15 KEL TOMBOOLO KEC SUMBA OPU KAB GOWA. ACUAN : PERUM CITRALAND",
                    "no_telp_pelapor": "081252627261",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN  DENGAN NO METER 86224750926 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERKENA BLOCKING PEMBELIAN. DATA PADA AP2T TERDAPAT KETERANGAN KWH METER TERBANG. SISA 61.24 KWH. TGL 01/02/23 (PKL 07:34 WIB) SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT .ID TIKET: 12FZSE1.NO TELEPON: 081252627261\\nCC.54.JUNIYATI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100812",
                    "waktu_lapor": "01/02/2023 07:19:52",
                    "waktu_response": "01/02/2023 07:40:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1221,
                    "durasi_recovery_time": 33954679,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "misradi",
                    "alamat_pelapor": "DN KRAJAN CURAHNONGKO No.0 RT.1 RW.7 TEMPUREJO",
                    "no_telp_pelapor": "6285904392710",
                    "keterangan_pelapor": "MUTASI_K (G9923020187915:periksa) - nomet 45 03569708 0 gagal ngisi token, meter ada tulisan periksa, hubungi WA 085 904 392 710",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020100817",
                    "waktu_lapor": "01/02/2023 07:21:07",
                    "waktu_response": "01/02/2023 07:31:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 628,
                    "durasi_recovery_time": 33955197,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sahrul",
                    "alamat_pelapor": "DS BOCCO No.",
                    "no_telp_pelapor": "6285825331757",
                    "keterangan_pelapor": "MUTASI_K (G9923020187906:yantek) - terputus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARIA"
                },
                {
                    "no_laporan": "K5423020100820",
                    "waktu_lapor": "01/02/2023 07:21:21",
                    "waktu_response": "01/02/2023 07:31:51",
                    "waktu_recovery": "01/02/2023 07:52:26",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 1235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roni",
                    "alamat_pelapor": "JL KEMANDORAN VIII No. RT.5 RW.11 GROGOL UTA",
                    "no_telp_pelapor": "6289636464860",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020100822",
                    "waktu_lapor": "01/02/2023 07:21:39",
                    "waktu_response": "01/02/2023 07:38:20",
                    "waktu_recovery": "01/02/2023 08:29:46",
                    "durasi_response_time": 1001,
                    "durasi_recovery_time": 3086,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fatma",
                    "alamat_pelapor": "Jl. branta mulia, karang asem timur, citeureup, bogor",
                    "no_telp_pelapor": "6281291393618",
                    "keterangan_pelapor": "tidak bisa melakukan pembelian token listrik, gagal terus kenapa?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020100823",
                    "waktu_lapor": "01/02/2023 07:21:51",
                    "waktu_response": "01/02/2023 07:31:10",
                    "waktu_recovery": "01/02/2023 07:43:59",
                    "durasi_response_time": 559,
                    "durasi_recovery_time": 769,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIMAS ",
                    "alamat_pelapor": "JL KP TIPAR RT 4 / RW 7 NO.3A, KEL PONDOK KELAPA, KEC DUREN SAWIT, KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "081384187277",
                    "keterangan_pelapor": "MOHON PERIKSA APP PASKABAYAR, DIKARENAKAN PIRINGAN APP BERPUTAR TERLALU CEPAT SEJAK 3 BULAN LALU ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020100824",
                    "waktu_lapor": "01/02/2023 07:21:44",
                    "waktu_response": "01/02/2023 08:34:12",
                    "waktu_recovery": "01/02/2023 08:47:35",
                    "durasi_response_time": 4348,
                    "durasi_recovery_time": 803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "luki aristanto",
                    "alamat_pelapor": "GG KWARON I KEL BANGETAYU KULON No.0 RT.13 RW.2 GENUK",
                    "no_telp_pelapor": "6285727561129",
                    "keterangan_pelapor": "\\nkak, saya mau pengajuan penggantian mcb, karena mcb saya tiap hbs listrik mati, begitu nyala mcb langsung anjlok. pdhl posisi daya listrik saya 1300.ini terjadi sdh lbh dari 5bln.mohon bantuannya kak\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020100825",
                    "waktu_lapor": "01/02/2023 07:21:46",
                    "waktu_response": "01/02/2023 07:50:10",
                    "waktu_recovery": "01/02/2023 08:06:32",
                    "durasi_response_time": 1704,
                    "durasi_recovery_time": 982,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juniar hariadi",
                    "alamat_pelapor": "DN TAMAN AYU GERUNG No. TAMAN AYU",
                    "no_telp_pelapor": "6287887555929",
                    "keterangan_pelapor": "muncul tulisan GAGAL saat nomer token di masukkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020100826",
                    "waktu_lapor": "01/02/2023 07:21:48",
                    "waktu_response": "01/02/2023 07:24:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 33955650,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Wisnuaji",
                    "alamat_pelapor": "JL TITIMPLIK No.60 RT.001 RW.05 SDG SERANG",
                    "no_telp_pelapor": "6288908892560",
                    "keterangan_pelapor": "MUTASI_K (G9923020187893:periksa) - Perlu kode reset untuk isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100829",
                    "waktu_lapor": "01/02/2023 07:22:21",
                    "waktu_response": "01/02/2023 07:27:55",
                    "waktu_recovery": "01/02/2023 08:20:34",
                    "durasi_response_time": 334,
                    "durasi_recovery_time": 3159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "harki dewi kartikawati",
                    "alamat_pelapor": "Jl. Perum Taman Permata Indah",
                    "no_telp_pelapor": "628973704010",
                    "keterangan_pelapor": "nomer token tidak bisa di isi ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100831",
                    "waktu_lapor": "01/02/2023 07:22:44",
                    "waktu_response": "01/02/2023 07:23:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 33955664,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI ",
                    "alamat_pelapor": "BUKIT PINUS DAGO JL GANDARIA RT 1/ 3 NO 3 KEL CIGADUNG KEC CIBEUNYING KALER KOTA BANDUNG DEKAT KOMP CALISTA DAGO  ",
                    "no_telp_pelapor": "081222222747",
                    "keterangan_pelapor": "MUTASI_K (G9923020187894:G9923013186829) - PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 3697 TERKAIT G9923013186829",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100832",
                    "waktu_lapor": "01/02/2023 07:22:38",
                    "waktu_response": "01/02/2023 07:29:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 419,
                    "durasi_recovery_time": 33955315,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Karlus Nahak Kiik",
                    "alamat_pelapor": "DN SOKA No.0 RT.1 RW.3 LAKEKUN",
                    "no_telp_pelapor": "6281243552099",
                    "keterangan_pelapor": "MUTASI_K (G9923020187901:UTK YANTEK KJ. BETUN ADA KELUHAN MASUK LOKASI LAKEKUN) - pengisian pulsa mengalami kegagalan. sudah beli pulsa dia kali tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020100834",
                    "waktu_lapor": "01/02/2023 07:23:14",
                    "waktu_response": "01/02/2023 07:28:38",
                    "waktu_recovery": "01/02/2023 07:59:21",
                    "durasi_response_time": 324,
                    "durasi_recovery_time": 1843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ITA",
                    "alamat_pelapor": "JL RAYA KP SAWAH GG. BAKTI     RT-2 / RW-4 NO 103 A KEL JATI RANGGON KEC JATI SAMPURNA KOTA BEKASI ",
                    "no_telp_pelapor": "081218514647",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) TIDAK MENGETAHUI SISA KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100842",
                    "waktu_lapor": "01/02/2023 07:23:45",
                    "waktu_response": "01/02/2023 07:31:21",
                    "waktu_recovery": "01/02/2023 07:38:50",
                    "durasi_response_time": 456,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSMAN",
                    "alamat_pelapor": " JL. RADEN INTEN II NO.10. KEC. DUREN SAWIT, KOTA JAKARTA TIMUR, DKI JAKARTA",
                    "no_telp_pelapor": "081779212408",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/2023 PKL 06 : 37 PELANGGAN TIDAK DAPAT MELAKUKAN PERGANTIAN BATERAI  PADA SPBKLU UNIT PONDOK KOPI DENGAN ID DRIVER 420002348 TERJADI KENDALA PINTU BATERAI LOKER TIDAK TERBUKA DAN SALDO OVO SUDAH TERPOTONG. SESUAI INFORMASI PELANGGAN MERUPAKAN DRIVER GRAB.\\n\\nTGL LAPOR : 01/02/2023 \\nJAM LAPOR:  06 : 37\\nID DRIVER GRAB: 420002348 \\nNAMA PELAPOR/PELANGGAN: YUSMAN FADILLAH\\nALAMAT EMAIL : yfadillah1@gmail.com\\nNO. TELP PELAPOR/PELANGGAN: 081779212408\\nPERMASALAHAN PELAPOR/PELANGGAN: TIDAK DAPAT MELAKUKAN PENUKARAN BATERAI\\nLOKASI UNIT SPBKLU : UP3 PONDOK KOPI",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020100218",
                    "waktu_lapor": "01/02/2023 07:24:12",
                    "waktu_response": "01/02/2023 07:41:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1046,
                    "durasi_recovery_time": 33954594,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI",
                    "alamat_pelapor": "JL. TAMAN BOROBUDUR UTARA 3 NO1 RT1 RW10 KEL. KEMBANGARUM KEC. SEMARANG BARAT KOTA SEMARANG \\nACUAN: SAMPING SWALAYAN RAMAI ",
                    "no_telp_pelapor": "0247600817",
                    "keterangan_pelapor": "MUTASI_K (G9923020187940:_) - TERKAIT NO K5223012700605 PERIHAL PELANGGAN MENGHENDAKI PEMBERSIHAN SISA PEMELIHARAAN JARINGAN YANG DI LAKUKAN OLEH PETUGAS PLN DILOKASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020100849",
                    "waktu_lapor": "01/02/2023 07:24:44",
                    "waktu_response": "01/02/2023 07:46:55",
                    "waktu_recovery": "01/02/2023 08:22:32",
                    "durasi_response_time": 1331,
                    "durasi_recovery_time": 2137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul seli zuliati",
                    "alamat_pelapor": "DN WATUKANDANG No. RT.001 RW.01 WATUKANDAN",
                    "no_telp_pelapor": "6282139054357",
                    "keterangan_pelapor": "tidak bisa diisi ulang pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020100852",
                    "waktu_lapor": "01/02/2023 07:24:57",
                    "waktu_response": "01/02/2023 07:31:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 366,
                    "durasi_recovery_time": 33955229,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "erianalulu",
                    "alamat_pelapor": "PR PERMATA ALAM PERMAI A4-12 No.0",
                    "no_telp_pelapor": "6282233090834",
                    "keterangan_pelapor": "MUTASI_K (G9923020187902:perlu cek) - mcb rusak, keypadnya gak bisa dipencet, padahal mau isi token, tapi gak bisa dipencet tombol2 nya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020100137",
                    "waktu_lapor": "01/02/2023 07:26:17",
                    "waktu_response": "01/02/2023 07:56:28",
                    "waktu_recovery": "01/02/2023 07:57:21",
                    "durasi_response_time": 1811,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU BRIANA",
                    "alamat_pelapor": "JL TAMAN  NO 0 DN PESANTREN PAITON     RT-3  RW-2 DS PAITON KEC PAITON KAB PROBOLINGGO // DEKAT MASJID  ",
                    "no_telp_pelapor": "085232157596",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56910505488 KESULITAN PEMBELIAN TOKEN TANGGAL 01/02/2023 DI   PUKUL 01.00 DAN 05.00 DI TEMAPT PEMBELIAN MBANGKING BANK JATIM DAN SHOPEE  DENGAN KETERANGAN TOTAL KWH MELEBIHI BATAS MAKSIMUM. SAAT INI SISA KWH = 28.8KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100860",
                    "waktu_lapor": "01/02/2023 07:26:54",
                    "waktu_response": "01/02/2023 07:28:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 33955407,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "I Wayan Artana",
                    "alamat_pelapor": "DN BR. JELEKUNGKANG No.0 TAMANBALI",
                    "no_telp_pelapor": "6281936906036",
                    "keterangan_pelapor": "MUTASI_K (G9923020187898:gangguan app) - mcb di kilometer/kwh molor,, padahal semua sudah di cabut kabel yang terhubung",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGLI"
                },
                {
                    "no_laporan": "K5423020100861",
                    "waktu_lapor": "01/02/2023 07:26:55",
                    "waktu_response": "01/02/2023 07:58:46",
                    "waktu_recovery": "01/02/2023 08:07:08",
                    "durasi_response_time": 1911,
                    "durasi_recovery_time": 502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cokorda Istri Apsari Nugraheni SE",
                    "alamat_pelapor": "DS BATU RUJUNG RT. RW. BT RUJUNG",
                    "no_telp_pelapor": "62817358344",
                    "keterangan_pelapor": "tidak bisa mengisi pulsa token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020100864",
                    "waktu_lapor": "01/02/2023 07:27:50",
                    "waktu_response": "01/02/2023 07:32:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 33955170,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNIARTI",
                    "alamat_pelapor": "LOKASI : PR GREEN DE JALEN TERRACE RESIDENCE BLOK D3 NO 7 KEL JEJALEN JAYA KEC TAMBUN UTARA KAB. BEKASI JABAR",
                    "no_telp_pelapor": "085215551596",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI PROSES PD ( R1MT/900 VA - R1T/1.300 VA) DENGAN NO KTP PEMILIK :  1218155606890001 A/N JUNIARTI PURBA. STROOM AWAL RP. 100.000,-. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. PLN 123 TIDAK DPAT MENERBITKAN NO REG DIKARENKAN KEL/ KEC TIDAK TERSEDIA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020100866",
                    "waktu_lapor": "01/02/2023 07:27:50",
                    "waktu_response": "01/02/2023 08:09:20",
                    "waktu_recovery": "01/02/2023 08:29:18",
                    "durasi_response_time": 2490,
                    "durasi_recovery_time": 1198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASREMIN",
                    "alamat_pelapor": "JL OLAS RT 04 BTN KEL LOKKI KEC HUAMUAL, KAB. SERAM BAGIAN BARAT, MALUKU ( ACUAN : DEKAT MUSHOLLA NURUL JATIM )",
                    "no_telp_pelapor": "081245741305",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 18/01/23 PEMBAYARAN BIAYA PROSES PB ( R1MT/900 VA ) DENGAN NO REG 4142012008598. TGL 20/01/23 STATUS AP2T PEREMAJAAN PDL NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PIRU"
                },
                {
                    "no_laporan": "K5423020100867",
                    "waktu_lapor": "01/02/2023 07:27:55",
                    "waktu_response": "01/02/2023 07:49:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 33954098,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mansyur",
                    "alamat_pelapor": "JL PAHLAWAN B ROKENG No.0",
                    "no_telp_pelapor": "6285298372382",
                    "keterangan_pelapor": "MUTASI_K (G9923020187973:meter terkena hujan terus ada percikan) - GESER METERAN LISTRIK",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100868",
                    "waktu_lapor": "01/02/2023 07:27:55",
                    "waktu_response": "01/02/2023 07:42:18",
                    "waktu_recovery": "01/02/2023 07:43:50",
                    "durasi_response_time": 863,
                    "durasi_recovery_time": 92,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alfi sholim",
                    "alamat_pelapor": "DN KANDANGAN No. RT.003 RW.02 WONOSUNYO",
                    "no_telp_pelapor": "6281515949596",
                    "keterangan_pelapor": "sudah melakukan pemayaran tapi pihak pln ngotot katanya belum bayar...berikut saya lampirkan bukti pembyaran\\n\\nPembayaran REF:0FMS210Z2BC72A04D4F4A5A802E74B4C/513540477654/SATIRIN/R1M/900VA/JAN23/002632-002726/Rp144026/Adm2500 SUKSES CallCenter:123 JumlahBayar Rp:143526",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020100869",
                    "waktu_lapor": "01/02/2023 07:28:24",
                    "waktu_response": "01/02/2023 07:39:47",
                    "waktu_recovery": "01/02/2023 07:59:05",
                    "durasi_response_time": 683,
                    "durasi_recovery_time": 1158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "PR PURI RANGKAPAN JAYA RT-6 / RW-1 BLOK S 25 JL BALAI DESA KEL RANGKAPAN JAYA KEC PANCORAN MAS KOTA DEPOK .ACUAN LOKASI DEKAT  TOL PINTU MASUK SAWANGAN BARU ",
                    "no_telp_pelapor": "087746445987",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN.YBS TIDAK BISA MELAKUKAN PEMBELIA TOKEN DIKARENAKAN BLOKING PEMBELIAN NAMUN  DATA PADA AP2T TIDAK TERTERA NO REGISTER YANG SUDAH JATUH TEMPO ( PTL PADAM DAN ID PEL.538712667156)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100870",
                    "waktu_lapor": "01/02/2023 07:28:30",
                    "waktu_response": "01/02/2023 07:39:40",
                    "waktu_recovery": "01/02/2023 07:42:12",
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saino",
                    "alamat_pelapor": "DS WIRASANA No. RT.1 RW.3 WIRASANA-P",
                    "no_telp_pelapor": "6287881196803",
                    "keterangan_pelapor": "Sebulan yg lalu meteran listrik mengalami masalah, shngga dri pihak PLN mengelos kan meteran, tpi sampai skrg lom d ganti juga meteran nya, mohon d tindak lanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020100873",
                    "waktu_lapor": "01/02/2023 07:28:58",
                    "waktu_response": "01/02/2023 07:31:10",
                    "waktu_recovery": "01/02/2023 10:28:57",
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 10667,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yusri",
                    "alamat_pelapor": "KP P KALUPPANG No.0 RT.0 RW.1 MASSEWAE",
                    "no_telp_pelapor": "6285827682483",
                    "keterangan_pelapor": "Token gagal, belakang mesjid Al Irsyad dekat tower",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKKABATA"
                },
                {
                    "no_laporan": "K5423020100875",
                    "waktu_lapor": "01/02/2023 07:29:13",
                    "waktu_response": "01/02/2023 07:45:56",
                    "waktu_recovery": "01/02/2023 08:23:45",
                    "durasi_response_time": 1003,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020100878",
                    "waktu_lapor": "01/02/2023 07:29:46",
                    "waktu_response": "01/02/2023 08:34:30",
                    "waktu_recovery": "01/02/2023 08:47:26",
                    "durasi_response_time": 3884,
                    "durasi_recovery_time": 776,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "496923",
                    "nama_pelapor": "BP MAULANA",
                    "alamat_pelapor": "JL. JOLOTUNDO RT 5 RW 2 GANG IX NO. 26, KEL. SAMBIREJO, KEC. GAYAMSARI, KOTA SEMARANG, JAWA TENGAH, 50166",
                    "no_telp_pelapor": "089616807199",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI SURONO MENJADI MA'RUF FAISAL. DENGAN NO. KTP PEMILIK 3374050808700001 AN. MA'RUF FAISAL. SERTA NO. KTP DIBERI KUASA 3374051301010004 AN. MAULANA MA'RUF PEMOHON MENGAKU SEBAGAI DIBERI KUASA.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020100879",
                    "waktu_lapor": "01/02/2023 07:30:02",
                    "waktu_response": "01/02/2023 07:40:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 33954678,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti atminah",
                    "alamat_pelapor": "Rt 01 Rw 01 Dk.Mogo Desa Purwosari",
                    "no_telp_pelapor": "6281229999095",
                    "keterangan_pelapor": "MUTASI_K (G9923020187914:token dimasukan lebih dari 3 kali tidak bisa ada tulisan gagal) - token dimasukan lebih dari 3 kali tidak bisa ada tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLORA"
                },
                {
                    "no_laporan": "K5423020100881",
                    "waktu_lapor": "01/02/2023 07:30:13",
                    "waktu_response": "01/02/2023 08:26:30",
                    "waktu_recovery": "01/02/2023 09:43:15",
                    "durasi_response_time": 3377,
                    "durasi_recovery_time": 4605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuli",
                    "alamat_pelapor": "JL DS PEKAYON JAYA BL No.0 RT.4",
                    "no_telp_pelapor": "6285959036345",
                    "keterangan_pelapor": "saya ingin tanya pemakaian kwh di tempat saya tagihannya sekarang diatas 250 000 terus .. semantara Rumah dalam keadaan kosong tidak beepenghuni .. listrik yg di pakai hanya di garasi dan di ruang tengah saja . \\n\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100888",
                    "waktu_lapor": "01/02/2023 07:32:58",
                    "waktu_response": "01/02/2023 07:47:30",
                    "waktu_recovery": "01/02/2023 11:11:08",
                    "durasi_response_time": 872,
                    "durasi_recovery_time": 12218,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Susilo",
                    "alamat_pelapor": "JL KRAMAT LONTAR GG III No.69 RT.4 RW.1 PESEBAN",
                    "no_telp_pelapor": "6282245133000",
                    "keterangan_pelapor": "Pembelian Token Listrik gagal input di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020100893",
                    "waktu_lapor": "01/02/2023 07:34:20",
                    "waktu_response": "01/02/2023 07:39:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33954747,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE SAPUTRA",
                    "alamat_pelapor": "PR D'SAMARA BLOK D6 No.",
                    "no_telp_pelapor": "62811843663",
                    "keterangan_pelapor": "MUTASI_K (G9923020187916:tegangan drop) - Voltase drop dr pagi sampai sore tidak sampai 220v malah di bawah 200v...dimulai jam 18:00 sampai pagi parahnya voltase turun drastis sampai 160v yg menyebabkan kerusakan barang elektronik...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5323020100064",
                    "waktu_lapor": "01/02/2023 07:36:27",
                    "waktu_response": "01/02/2023 07:40:06",
                    "waktu_recovery": "01/02/2023 07:50:14",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 608,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJANG",
                    "alamat_pelapor": "JL KP PADASUKA NO 0  RT 2/5 KEL SITU SAUR KEC KARANG PAWITAN ACUAN : DEKAT MASJID BABU SALAM ",
                    "no_telp_pelapor": "082262184826",
                    "keterangan_pelapor": "PERMOHONAN PERPINDAHAN KWH METER DIKARENAKAN LOKASI SEDANG DILAKUKAN RENOVASI BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBATU"
                },
                {
                    "no_laporan": "K5423020100905",
                    "waktu_lapor": "01/02/2023 07:36:23",
                    "waktu_response": "01/02/2023 07:39:14",
                    "waktu_recovery": "01/02/2023 07:41:46",
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aman",
                    "alamat_pelapor": "KK BOGOR ASRI AB1 No.0 RT.000 RW.00 CIBINONG",
                    "no_telp_pelapor": "6289670021801",
                    "keterangan_pelapor": "mhon maaf kepada pihak PLN Bogor timur\\ntolong segera di pasang untuk pergantian kWh meter atas nama SMA NEGRI 3 CIBINONG\\nKARNA PIHAK SEKOLAH INGIN SECEPATNYA DI GANTI .\\n\\nTOLONG SECEPATNYA\\n\\nTERIMA KASIH ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020100907",
                    "waktu_lapor": "01/02/2023 07:36:31",
                    "waktu_response": "01/02/2023 08:25:32",
                    "waktu_recovery": "01/02/2023 09:56:40",
                    "durasi_response_time": 2941,
                    "durasi_recovery_time": 5468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardi Ardi",
                    "alamat_pelapor": "JL ASPOL PANAIKANG BLOK G No.",
                    "no_telp_pelapor": "6281244447774",
                    "keterangan_pelapor": "gagal isi voucher pulsa. nomor kwh dan nomor voucher sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100908",
                    "waktu_lapor": "01/02/2023 07:36:44",
                    "waktu_response": "01/02/2023 07:50:36",
                    "waktu_recovery": "01/02/2023 08:38:06",
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 2850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Ikhwan",
                    "alamat_pelapor": "JL IR SUTAMI GUD 39 H No.006",
                    "no_telp_pelapor": "6285172326001",
                    "keterangan_pelapor": "request tagihan bulan mei, juni & juli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100909",
                    "waktu_lapor": "01/02/2023 07:36:47",
                    "waktu_response": "01/02/2023 07:41:23",
                    "waktu_recovery": "01/02/2023 08:03:33",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 1330,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUCHAMAD FATHONY",
                    "alamat_pelapor": "JL MANUKAN REJO 10 BLOK 4E No.16 RT.3 RW.6 MANUKAN",
                    "no_telp_pelapor": "62818300358",
                    "keterangan_pelapor": "no idpel ganti?dulu 86001378081 sekarang berubah sudah saya belikan token gak bisa di input, gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100149",
                    "waktu_lapor": "01/02/2023 07:36:58",
                    "waktu_response": "01/02/2023 07:55:18",
                    "waktu_recovery": "01/02/2023 09:35:53",
                    "durasi_response_time": 1100,
                    "durasi_recovery_time": 6035,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000001492327",
                    "nama_pelapor": "BP TANTO",
                    "alamat_pelapor": "KK VILA MAS INDAH BLOK C9 NO 16 JL SUNGA ROKAN RT 3 RW 15 KEL HARAPAN BARU KEC BEKASI UTARA KOTA BEKASI/ DEKAT TK ARDIKA JAYA",
                    "no_telp_pelapor": "085217168624",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 BESERTA BK TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI. PELANGGAN KONFIRMASI BELUM MELAKUKAN PEMBAYARAN TAGIHAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS, JADI PADA WAKTU MEMBAYAR TAGIHAN YANG KELUAR HANYA TAGIHAN BULAN FEBRUARI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100911",
                    "waktu_lapor": "01/02/2023 07:36:58",
                    "waktu_response": "01/02/2023 08:30:54",
                    "waktu_recovery": "01/02/2023 08:43:02",
                    "durasi_response_time": 3236,
                    "durasi_recovery_time": 728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "melani tri s",
                    "alamat_pelapor": "KP CILAME No.0 RT.2 RW.1 SUKAMAJU",
                    "no_telp_pelapor": "6285719507769",
                    "keterangan_pelapor": "udh tgl 1 diisi masih ga bisa, melebihi kwh terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JASINGA"
                },
                {
                    "no_laporan": "K5423020100913",
                    "waktu_lapor": "01/02/2023 07:37:29",
                    "waktu_response": "01/02/2023 07:39:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 33954750,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDAH ",
                    "alamat_pelapor": "PR ROYAL RECIDENCE BLOK A-6 NO.23 KEL BOJONG MENTENG KEC CAKUNG ACAUN JEMBATAN BELOK KIRI ",
                    "no_telp_pelapor": "08119100045",
                    "keterangan_pelapor": "MUTASI_K (G9923020187911:g) - MOHON PERIKSA APP PRABAYAR KARENA BEBERAPA KEYPAD ANGKA PADA APP PRABAYAR  (SEMUA ANGKA) TIDAK BERFUNGSI. SISA 13.48 KWH. ID METER 14205421564.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020100919",
                    "waktu_lapor": "01/02/2023 07:38:06",
                    "waktu_response": "01/02/2023 08:26:39",
                    "waktu_recovery": "01/02/2023 10:59:02",
                    "durasi_response_time": 2913,
                    "durasi_recovery_time": 9143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Winanta Putri",
                    "alamat_pelapor": "KP RAWA LUMBU No. RT.2 RW.10 BOJONG RAW",
                    "no_telp_pelapor": "6282291090715",
                    "keterangan_pelapor": "token listrik tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100920",
                    "waktu_lapor": "01/02/2023 07:38:25",
                    "waktu_response": "01/02/2023 08:35:06",
                    "waktu_recovery": "01/02/2023 08:43:48",
                    "durasi_response_time": 3401,
                    "durasi_recovery_time": 522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suci Ria",
                    "alamat_pelapor": "DS BATUNADUA - HAPINIS No.0 PSP BTNDA",
                    "no_telp_pelapor": "6283825390729",
                    "keterangan_pelapor": "token tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020100921",
                    "waktu_lapor": "01/02/2023 07:38:40",
                    "waktu_response": "01/02/2023 07:43:07",
                    "waktu_recovery": "01/02/2023 07:59:33",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 986,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "paulus safrodan",
                    "alamat_pelapor": "JL H R KOROH/OELOMIN No.0 RT.8 RW.3 NEKAMESE",
                    "no_telp_pelapor": "6281353886801",
                    "keterangan_pelapor": "saya kemarin melakukan pengisian pulsa dari credivo 50rb tetapi tidak keluar nomor tokennya di menu kelistrikan mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020100926",
                    "waktu_lapor": "01/02/2023 07:39:18",
                    "waktu_response": "01/02/2023 07:42:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 33954514,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "soleh",
                    "alamat_pelapor": "sidamulih 2",
                    "no_telp_pelapor": "6281223284542",
                    "keterangan_pelapor": "MUTASI_K (G9923020187942:MOHON DI CEK) - kwh saya tidak masuk di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020100927",
                    "waktu_lapor": "01/02/2023 07:39:27",
                    "waktu_response": "01/02/2023 08:22:07",
                    "waktu_recovery": "01/02/2023 08:44:23",
                    "durasi_response_time": 2560,
                    "durasi_recovery_time": 1336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LELA ROHMAYATI",
                    "alamat_pelapor": "KP BOJONG LEBAK RT 01 RW 08, BOJONG, KEMANG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "082112471965",
                    "keterangan_pelapor": "TERKAIT K5223011901703 TGL 07/12/2022 PROSES PB R1MT/ 900 VA MELALUI PLN MOBILE DENGAN NOMOR AGENDA 538419912212075916. TGL 07/12/2022 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5323020100066",
                    "waktu_lapor": "01/02/2023 07:39:27",
                    "waktu_response": "01/02/2023 07:43:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 33954483,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROHWI YAKUB",
                    "alamat_pelapor": "KP BABAKAN  RT-1 / RW-4 NO 26 DESA MEKARJAYA KEC KEDUNGWARINGIN KOTA BEKASI",
                    "no_telp_pelapor": "6285882753438",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 56705263269 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH 53.27.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100928",
                    "waktu_lapor": "01/02/2023 07:39:19",
                    "waktu_response": "01/02/2023 07:55:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 33953778,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budy Pagul",
                    "alamat_pelapor": "gang depan koprasi mitra widiarta, rumahpaling ujung",
                    "no_telp_pelapor": "6287858190325",
                    "keterangan_pelapor": "MUTASI_K (G9923020187941:tegangan turun) - listrik sepertinya mengalami penurunan tegangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020100929",
                    "waktu_lapor": "01/02/2023 07:39:31",
                    "waktu_response": "01/02/2023 07:40:23",
                    "waktu_recovery": "01/02/2023 07:59:14",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 1131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Madrid Pratama",
                    "alamat_pelapor": "JL PEDATI No.0 RT.004 RW.01 DPK 2 TGH",
                    "no_telp_pelapor": "6289525739326",
                    "keterangan_pelapor": "tegangan listrik dirumah saya turun, lampu dirumah saya kedap kedip semua",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100939",
                    "waktu_lapor": "01/02/2023 07:40:50",
                    "waktu_response": "01/02/2023 08:35:37",
                    "waktu_recovery": "01/02/2023 09:33:17",
                    "durasi_response_time": 3287,
                    "durasi_recovery_time": 3460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rhomadhon",
                    "alamat_pelapor": "KP DUA RATUS No. RT.4 RW.2",
                    "no_telp_pelapor": "6287837155077",
                    "keterangan_pelapor": "no strum token tidak bisa bisa masuk atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020100947",
                    "waktu_lapor": "01/02/2023 07:41:58",
                    "waktu_response": "01/02/2023 09:07:27",
                    "waktu_recovery": "01/02/2023 09:27:09",
                    "durasi_response_time": 5129,
                    "durasi_recovery_time": 1182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Diki Asbullah",
                    "alamat_pelapor": "Dusung Lengkong toko DS.Mrawan Kec.Mayang Kab.Jember",
                    "no_telp_pelapor": "6282140670370",
                    "keterangan_pelapor": "saya mau isi pulsa token listrik saya kenapa tidak bisa pak? tulisannya kWh melebihi batas.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALISAT"
                },
                {
                    "no_laporan": "K5423020100951",
                    "waktu_lapor": "01/02/2023 07:42:39",
                    "waktu_response": "01/02/2023 08:21:03",
                    "waktu_recovery": "01/02/2023 08:57:38",
                    "durasi_response_time": 2304,
                    "durasi_recovery_time": 2195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sabilun",
                    "alamat_pelapor": "DN GUNUNG TALO RT. RW. RARANG SEL",
                    "no_telp_pelapor": "6285904510152",
                    "keterangan_pelapor": "ndak bisa di masukkan pulsanya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100952",
                    "waktu_lapor": "01/02/2023 07:42:48",
                    "waktu_response": "01/02/2023 07:44:08",
                    "waktu_recovery": "01/02/2023 11:09:04",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 12296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU HASNA ",
                    "alamat_pelapor": "JL KAYU MANIS 7 GG JARAK RT. 10/ 05 NO. 18 KEL. KAYU MANIS KEC. MARAMAN KOTA JAKTIM (DEPAN MASJID JAMI AL IKHKAS) ",
                    "no_telp_pelapor": "082184862778",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK BULAN JANUARI 2023 SERTA BK TELAH DILUNASI, MOHON PTL SEGERA DISAMBUNG KEMBALI. PELANGGAN LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 07.45 01/02/23 LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 07.51 01/02/23",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100953",
                    "waktu_lapor": "01/02/2023 07:42:54",
                    "waktu_response": "01/02/2023 07:52:39",
                    "waktu_recovery": "01/02/2023 08:55:09",
                    "durasi_response_time": 585,
                    "durasi_recovery_time": 3750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020100955",
                    "waktu_lapor": "01/02/2023 07:43:01",
                    "waktu_response": "01/02/2023 07:55:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 751,
                    "durasi_recovery_time": 33953760,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antoni Gultom",
                    "alamat_pelapor": "JL JLN BENTENG BINJAI BAKUNG No.",
                    "no_telp_pelapor": "6282167192966",
                    "keterangan_pelapor": "MUTASI_K (G9923020188053:Regu Pantai Labu ULP Lubuk Pakam) - urget. mohon petugas segera datang untuk periksa daya yang turun.  jadi banyak alat dipeternakan rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020100956",
                    "waktu_lapor": "01/02/2023 07:43:31",
                    "waktu_response": "01/02/2023 07:46:54",
                    "waktu_recovery": "01/02/2023 09:01:50",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 4496,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU  ZAINAL",
                    "alamat_pelapor": "PR TAMAN PERMATA  CIKARANG  BLOK M  NO 8    KEL KARANG SENTOSA KEC KARANG BAHAGIA KAB BEKASI JABAR ACUAN MESJID ",
                    "no_telp_pelapor": "082114277911",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.TGL 29/1/23  PELANGGAN DENGAN ID METER 14261095617 ADA PROSES PERGANTIAN KWH METER DIKARENAKAN APP PRABAYAR ERROR , PERGANTIAN YANG DILAKUKAN OLEH PETUGAS, PELANGGAN MEMILIKI SISA KWH METER DI ID METER LAMA SEBESAR RP.200.000  KWH  MOHON  DAPAT DIKONVERSIKAN KE ID METER BARU 14456485292",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100957",
                    "waktu_lapor": "01/02/2023 07:43:30",
                    "waktu_response": "01/02/2023 07:47:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 33954267,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Santoso Aribowo",
                    "alamat_pelapor": "JL PESUDUKUH No. 0 RT. 6 RW. 2 PESUDUKUH",
                    "no_telp_pelapor": "6285649029984",
                    "keterangan_pelapor": "MUTASI_K (G9923020187934:listrik padam utk dicek petugas) - meteran bersuara kretek kretek dan listrik padam ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020100961",
                    "waktu_lapor": "01/02/2023 07:44:14",
                    "waktu_response": "01/02/2023 08:47:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3814,
                    "durasi_recovery_time": 33950624,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA/ anthygv",
                    "alamat_pelapor": "SENDANGSARI, RT19/RW05, PUTAT, PATUK, GUNUNGKIDUL",
                    "no_telp_pelapor": "085643367607",
                    "keterangan_pelapor": "MUTASI_K (G9923020187987:ditindaklanjuti ) - DIWILAYAH TERSEBUT PTL SERING PADAM ",
                    "media": "Twitter",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020100963",
                    "waktu_lapor": "01/02/2023 07:44:31",
                    "waktu_response": "01/02/2023 07:46:08",
                    "waktu_recovery": "01/02/2023 08:40:54",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 3286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh.aksan",
                    "alamat_pelapor": "PR RAIHAN PRATAMA RES E No.38",
                    "no_telp_pelapor": "6285398215164",
                    "keterangan_pelapor": "assalamualaikum, pagi ini saya mau menanyakan terkait token listrik yang saya beli melalui aplikasi internet banking ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100964",
                    "waktu_lapor": "01/02/2023 07:44:32",
                    "waktu_response": "01/02/2023 08:08:11",
                    "waktu_recovery": "01/02/2023 09:28:17",
                    "durasi_response_time": 1419,
                    "durasi_recovery_time": 4806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Galih Mahardika",
                    "alamat_pelapor": "KP CIPICUNG HILIR No.381 RT.6 RW.2 CIUMBULEUI",
                    "no_telp_pelapor": "6285222241015",
                    "keterangan_pelapor": "Tidak bisa isi token.. Sudah dicoba beberapa kali namun tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100965",
                    "waktu_lapor": "01/02/2023 07:44:33",
                    "waktu_response": "01/02/2023 08:23:53",
                    "waktu_recovery": "01/02/2023 09:12:22",
                    "durasi_response_time": 2360,
                    "durasi_recovery_time": 2909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIRGO PRATAMA",
                    "alamat_pelapor": "JL JL.PERKASA 1B No.",
                    "no_telp_pelapor": "6287868585908",
                    "keterangan_pelapor": "kwh meter belum terpasang namun status di aplikasi pln mobile sudah nyala dan sudah selesai pemasangan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5523020100104",
                    "waktu_lapor": "01/02/2023 07:44:36",
                    "waktu_response": "01/02/2023 07:46:31",
                    "waktu_recovery": "01/02/2023 17:47:45",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 36074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU UMI HANIK ",
                    "alamat_pelapor": "JL H BENTONG RT 16 RW 5 KEL JATI KEC PULO GADUNG JAKTIM",
                    "no_telp_pelapor": "6281520453402",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT TERKAIT PELANGGAN BERKEBERATAN DIKENAKAN TAG P2TL DGN NO REG : 5413043043887 ATAS INFO PELANGGAN BUKTI FOTO BANGUNAN YG DISAMPAIKAN KEPADA PELANGGAN ADALAH BUKAN RUMAH PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100966",
                    "waktu_lapor": "01/02/2023 07:44:44",
                    "waktu_response": "01/02/2023 07:49:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 295,
                    "durasi_recovery_time": 33954113,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "soleh",
                    "alamat_pelapor": "sidamulih 2",
                    "no_telp_pelapor": "6281223284542",
                    "keterangan_pelapor": "MUTASI_K (G9923020187952:cek) - kwh meter saya tidak masuk di isi pulsa token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020100971",
                    "waktu_lapor": "01/02/2023 07:45:22",
                    "waktu_response": "01/02/2023 07:46:33",
                    "waktu_recovery": "01/02/2023 09:46:44",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 7211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sony Harsono Suryanata",
                    "alamat_pelapor": "KP RUMBIA No.0 RT.003 RW.02 KR REJA",
                    "no_telp_pelapor": "6289652303992",
                    "keterangan_pelapor": "Mohon maaf tagihan bulan Januari KWH terhitung kelebihan / tidak sesuai dengan catat meter. kWh bulan desember 35179 dan kemarin catat meter tanggal 25 Januari KWH 35463.\\n\\nTotal pemakaian KWH 284 . tapi kenapa tagihan yang saya lihat tadi pemakaian KWH di angka 325 itu acuannya dari mana angka 325 KWh? mohon koreksinya terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100975",
                    "waktu_lapor": "01/02/2023 07:45:55",
                    "waktu_response": "01/02/2023 07:46:39",
                    "waktu_recovery": "01/02/2023 08:41:06",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 3267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOTO",
                    "alamat_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2 JL - RT 0 RW 0 KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "no_telp_pelapor": "081355124578",
                    "keterangan_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2 JL - RT 0 RW 0 KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100977",
                    "waktu_lapor": "01/02/2023 07:46:07",
                    "waktu_response": "01/02/2023 08:12:57",
                    "waktu_recovery": "01/02/2023 08:20:06",
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 429,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhmad Fausi",
                    "alamat_pelapor": "DN PANDIYAN No.1 RT.2 RW.2",
                    "no_telp_pelapor": "628192264553",
                    "keterangan_pelapor": "tidak bisa memasukkan nomer token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020100978",
                    "waktu_lapor": "01/02/2023 07:46:07",
                    "waktu_response": "01/02/2023 07:49:14",
                    "waktu_recovery": "01/02/2023 08:21:13",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 1919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agustina nurdiawati",
                    "alamat_pelapor": "Jl. Jt. Kramat No.74A",
                    "no_telp_pelapor": "6281280823730",
                    "keterangan_pelapor": "saat mengisi token ada tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100979",
                    "waktu_lapor": "01/02/2023 07:46:20",
                    "waktu_response": "01/02/2023 07:56:06",
                    "waktu_recovery": "01/02/2023 07:57:31",
                    "durasi_response_time": 586,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asrani Zega.",
                    "alamat_pelapor": "jl.perumahan syalom kec sirombu ",
                    "no_telp_pelapor": "6282168530826",
                    "keterangan_pelapor": "padam satu rumah.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5523020100106",
                    "waktu_lapor": "01/02/2023 07:46:22",
                    "waktu_response": "01/02/2023 08:21:47",
                    "waktu_recovery": "01/02/2023 10:27:24",
                    "durasi_response_time": 2125,
                    "durasi_recovery_time": 7537,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YATI",
                    "alamat_pelapor": "JL CIPINANG PULO NO 19 RT-2 / RW-12 KEL CINPINANG BESAR UTARA KEC JATI NEGARA KOTA JAKARTA TIMUR LOKASI : DARI TOKO UNGU KE KIRI ",
                    "no_telp_pelapor": "6281808089500",
                    "keterangan_pelapor": "TGL 30/01/2023. PELANGGAN MELAPORKAN APP BLANK DENGAN NO PENGADUAN G5523012901109. DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : -, NO.METER LAMA : 14236842259 NO.METER BARU : 56226061077",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020100983",
                    "waktu_lapor": "01/02/2023 07:47:01",
                    "waktu_response": "01/02/2023 07:52:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 318,
                    "durasi_recovery_time": 33953953,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TONI ",
                    "alamat_pelapor": "JL PINANG KEBALEN RT6/3 NO 52 KEL PINANG KEC PINANG KAB TANGGERANG ACUAN : DEKAT MASJID AL MAKMUR ",
                    "no_telp_pelapor": "082113664149",
                    "keterangan_pelapor": "MUTASI_K (G9923020187936:Vkrn masuk kode keluhan G ) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 162.7 (PTL TIDAK PADAM) 29218230010972034364",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020100985",
                    "waktu_lapor": "01/02/2023 07:47:26",
                    "waktu_response": "01/02/2023 08:30:33",
                    "waktu_recovery": "01/02/2023 08:59:49",
                    "durasi_response_time": 2587,
                    "durasi_recovery_time": 1756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "selviyana",
                    "alamat_pelapor": "Jl. Gn. Agung II No.210",
                    "no_telp_pelapor": "6281548882995",
                    "keterangan_pelapor": "ka listrik saya mahal bgt pdhl saya bulan ga dirumah apakah bisa dikomplen dan diganti krna kwhnya ini fotonya, pas tgl 26 saya ke crb dan itu sudah ada petugas pln yg foto kerumah tp trnyata kejadian bgni",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020100986",
                    "waktu_lapor": "01/02/2023 07:47:44",
                    "waktu_response": "01/02/2023 07:51:46",
                    "waktu_recovery": "01/02/2023 08:00:59",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 553,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Jl. Raya Pemda Tigaraksa Kav AN 34 No 6 RT 05 RW 03 Kel Kadu Agung Kec Tigaraksa Kab Tangerang Banten ",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101002",
                    "waktu_lapor": "01/02/2023 07:49:21",
                    "waktu_response": "01/02/2023 07:59:22",
                    "waktu_recovery": "01/02/2023 08:11:47",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 745,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anna Sophia",
                    "alamat_pelapor": "jl ikan tembakang no 2 a",
                    "no_telp_pelapor": "6282185962816",
                    "keterangan_pelapor": "Mau mengubah meteran listrik ke sistem token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020101003",
                    "waktu_lapor": "01/02/2023 07:49:29",
                    "waktu_response": "01/02/2023 08:56:20",
                    "waktu_recovery": "01/02/2023 09:03:32",
                    "durasi_response_time": 4011,
                    "durasi_recovery_time": 432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yani Dewanto",
                    "alamat_pelapor": "Laundry kita",
                    "no_telp_pelapor": "6281273989799",
                    "keterangan_pelapor": "isi voucher selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020101007",
                    "waktu_lapor": "01/02/2023 07:49:55",
                    "waktu_response": "01/02/2023 07:59:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 547,
                    "durasi_recovery_time": 33953550,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nelly Wahyuningsih",
                    "alamat_pelapor": "Jl. Belimbing No.16 (btn wirabuana L2 no 7)",
                    "no_telp_pelapor": "6285342428989",
                    "keterangan_pelapor": "MUTASI_K (G9923020187946:yanggu) - rumah sendiri padam lampu, yg lain menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020101010",
                    "waktu_lapor": "01/02/2023 07:50:31",
                    "waktu_response": "01/02/2023 07:55:45",
                    "waktu_recovery": "01/02/2023 10:02:27",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 7602,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR PESONA SWHADARMA RES BLOK.A NO 7 JALUR 1 KEL BEDAHAN KEC SAWANGAN KOTA DEPOK JABAR ",
                    "no_telp_pelapor": "082125920870",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 32172940432 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23.SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101011",
                    "waktu_lapor": "01/02/2023 07:50:41",
                    "waktu_response": "01/02/2023 07:57:22",
                    "waktu_recovery": "01/02/2023 08:50:08",
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DWI ",
                    "alamat_pelapor": "PERUM VILLA TANAH BARU JL PALAKALI BLOK E NO 7 RT 10/11 KEL TANAH BARU KEC BEJI KOTA DEPOK (DEKAT SEKOLAH IZZATI DAN DEPAN KANTOR KELURAHAN)",
                    "no_telp_pelapor": "02177206143",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA TGL 31/01/23 PELANGGAN MELAKUKAN TRANSAKSI PEMBELIAN TOKEN SEBESAR RP 200.000,- DENGAN NO TOKEN ( 5550 6493 2066 4209 6974  ) DAN RP 100.000 NO TOKEN ( 6465 9551 9301 8218 7201 ) DAN SAAT DIINPUT KE APP PRABAYAR TERTERA REJECT. SISA = 55 KWH. SETEMPAT TERDAPAT KOLAM IKAN DATA PADA P2APST TERDAPAT PERUBAHAN ID METER DARI 14025896870 MENJADI 45105241744 PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR K5423013109425 DAN K5423013109987 STATUS SELESAI. PELANGGAN TIDAK KONFIRMASI 1X6 JAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020101012",
                    "waktu_lapor": "01/02/2023 07:50:42",
                    "waktu_response": "01/02/2023 08:03:02",
                    "waktu_recovery": "01/02/2023 08:07:54",
                    "durasi_response_time": 740,
                    "durasi_recovery_time": 292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad hosen",
                    "alamat_pelapor": "gebang selatan ",
                    "no_telp_pelapor": "6285274394718",
                    "keterangan_pelapor": "total kwh melebihi batas\\npadahal sudah awal bulan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BESUKI"
                },
                {
                    "no_laporan": "K5423020101014",
                    "waktu_lapor": "01/02/2023 07:50:53",
                    "waktu_response": "01/02/2023 07:55:32",
                    "waktu_recovery": "01/02/2023 09:59:04",
                    "durasi_response_time": 279,
                    "durasi_recovery_time": 7412,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU UCI ",
                    "alamat_pelapor": "JL PERMAI 3 BLOK B 1 NO 16 KOMP BAHAGIA PERMAI  KEL JAKASAMPURNA KEC BEKASI BARAT KOTA BEKASI ACUAN : DEKAT MASJID ASAFIAH ",
                    "no_telp_pelapor": "088296177761",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BANK SUMUT . PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101016",
                    "waktu_lapor": "01/02/2023 07:51:16",
                    "waktu_response": "01/02/2023 08:43:09",
                    "waktu_recovery": "01/02/2023 11:50:35",
                    "durasi_response_time": 3113,
                    "durasi_recovery_time": 11246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isnawam",
                    "alamat_pelapor": "DN SOROPADAN No.0 RT.0 RW.0 CONDONG CT",
                    "no_telp_pelapor": "6283840421676",
                    "keterangan_pelapor": "mohon pengajuan turun daya ke 5500 va",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5323020100071",
                    "waktu_lapor": "01/02/2023 07:51:29",
                    "waktu_response": "01/02/2023 07:59:27",
                    "waktu_recovery": "01/02/2023 08:01:46",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SANDI",
                    "alamat_pelapor": "JL RE MARTADINATA (STIKES MITRA KENCANA ) NO 142 RT 0/0 KEL CIPEDES KEC CIPEDES KOTA TASIKMALAYA",
                    "no_telp_pelapor": "0265339772",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43. NO TOKEN 17411014552406441062. KONDISI PTL MENYALA. SISA STROOM 351 KWH NO METER 14211325593",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5523020100113",
                    "waktu_lapor": "01/02/2023 07:51:56",
                    "waktu_response": "01/02/2023 07:55:40",
                    "waktu_recovery": "01/02/2023 09:22:50",
                    "durasi_response_time": 224,
                    "durasi_recovery_time": 5230,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003432256",
                    "nama_pelapor": "BP CHRISTIAN ",
                    "alamat_pelapor": "PR PERMATA CIMANGGIS BLOK E5 NO  12  RT-001 / RW-05 JL- KEL CILANGKAP KEC TAPOS KOTA DEPOK / DEKAT SEKOLAH TRITURA",
                    "no_telp_pelapor": "08111540922",
                    "keterangan_pelapor": "PTL DISAMBUNG LANGSUNG OLEH  PETUGAS KARENA GANGGUAN MCB APP BANYAK SEMUT SEJAK TANGGAL 22/01/2023 MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH TIDAK DIHUNI. PELANGGAN KECEWA DENGAN PETUGAS KARENA DIHUBUNGI TIDAK DIBALAS.PELANGGAN HARD KOMPLAIN\\nTERKAIT NO LAPOR : K5123012700084",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020101020",
                    "waktu_lapor": "01/02/2023 07:52:26",
                    "waktu_response": "01/02/2023 07:55:20",
                    "waktu_recovery": "01/02/2023 08:03:38",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suci murni asih",
                    "alamat_pelapor": "Jl. Medayu Utara XXX No.60",
                    "no_telp_pelapor": "6285215166823",
                    "keterangan_pelapor": "token dimasukkan tapi tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020101024",
                    "waktu_lapor": "01/02/2023 07:52:43",
                    "waktu_response": "01/02/2023 08:14:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1322,
                    "durasi_recovery_time": 33952607,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Multazam",
                    "alamat_pelapor": "Jl. Korban 40.000 Jiwa No.96",
                    "no_telp_pelapor": "6285340967892",
                    "keterangan_pelapor": "MUTASI_K (G9923020187957:gangguan ) - listrik tergantung dipohon mangga sedangkan pohon mangga sdh mau dipotong",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5423020101028",
                    "waktu_lapor": "01/02/2023 07:53:26",
                    "waktu_response": "01/02/2023 08:07:05",
                    "waktu_recovery": "01/02/2023 08:52:34",
                    "durasi_response_time": 819,
                    "durasi_recovery_time": 2729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Boby siswanto",
                    "alamat_pelapor": "JL SIBOLANGIT NO.15",
                    "no_telp_pelapor": "6281260041564",
                    "keterangan_pelapor": "selamat pagi bapak/ibu pimpinan. \\nperihal dengan adanya aturan baru swacam, \\nkami sebagai pelanggan kenapa tidak ada pemberitahuan terlebih dahulu... \\njadi pembyaran untuk bulan ini gimana y? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101029",
                    "waktu_lapor": "01/02/2023 07:53:27",
                    "waktu_response": "01/02/2023 09:01:29",
                    "waktu_recovery": "01/02/2023 12:55:59",
                    "durasi_response_time": 4082,
                    "durasi_recovery_time": 14070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi Ardiansyah",
                    "alamat_pelapor": "DS PANGKALAN GELEBEK SAKO",
                    "no_telp_pelapor": "6281379336059",
                    "keterangan_pelapor": "Tunggakan SDH di bayar bulan Januari.  Tolong pasangkan kembali meteran yg di ambil kmren",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020101031",
                    "waktu_lapor": "01/02/2023 07:53:43",
                    "waktu_response": "01/02/2023 08:10:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 33952864,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tyas",
                    "alamat_pelapor": "DS DAWUNG No.0 RT.3 RW.1 DAWUNG",
                    "no_telp_pelapor": "6281553349418",
                    "keterangan_pelapor": "MUTASI_K (G9923020188865:perlu cek petugas) - permisi izin melapor, listrik di daerah saya sedang tegangan rendah. mohon untuk segera diperbaiki. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5323020100076",
                    "waktu_lapor": "01/02/2023 07:54:19",
                    "waktu_response": "01/02/2023 08:22:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1693,
                    "durasi_recovery_time": 33952140,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01103728786",
                    "nama_pelapor": "BP SOETRISNO",
                    "alamat_pelapor": "JL KATELIA 1     NO   27 RT 01/09  KEL CILENDEK TIMUR KEC BOGOR BARAT KOTA BOGOR  ",
                    "no_telp_pelapor": "02518371565",
                    "keterangan_pelapor": "MUTASI_K (G9923020187984:pengecekan) - LPB GAGAL  . SISA 874  KWH . NO STROOM 54095671276833633388",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5323020100077",
                    "waktu_lapor": "01/02/2023 07:54:54",
                    "waktu_response": "01/02/2023 08:17:40",
                    "waktu_recovery": "01/02/2023 09:34:44",
                    "durasi_response_time": 1366,
                    "durasi_recovery_time": 4624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "142826",
                    "nama_pelapor": "IBU RISA ",
                    "alamat_pelapor": "JL H B BAPING GG DAMAI NO 57  RT-14 / RW-4 KEL SUSUKAN KEC CIRACAS KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285776902664",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423013100475,  TGL 31/01/23 TUNGGAKAN REK BULAN JANUARI 23. TELAH DILUNASI MELALUI ALFAMART. PTL MINTA SEGERA DISAMBUNG. TERKAIT NO LAPOR K3223013100485",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101041",
                    "waktu_lapor": "01/02/2023 07:54:47",
                    "waktu_response": "01/02/2023 07:57:15",
                    "waktu_recovery": "01/02/2023 08:13:24",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I MADE SAREG",
                    "alamat_pelapor": "JL WARAKAS 6 RT 5/14",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101046",
                    "waktu_lapor": "01/02/2023 07:55:33",
                    "waktu_response": "01/02/2023 08:43:59",
                    "waktu_recovery": "01/02/2023 09:12:08",
                    "durasi_response_time": 2906,
                    "durasi_recovery_time": 1689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAVAL",
                    "alamat_pelapor": "MTSN 3 KOTA PADANG, JL. KAMBOJA, RT/RW 00, KELURAHAN KOTO PANJANG IKUR KOTO, KECATAMAN KOTO TANGAH, KOTA PADANG, PROVINSI SUMBAR",
                    "no_telp_pelapor": "081277988580",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 31/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP ERROR. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 32 KWH DAN PEMBELIAN TGL.27/01/2023 SEBESAR RP. 100.000,- DENGAN NO TOKEN 30424524207665598957 YANG BELUM DIINPUT PADA APP LAMA (14037873701). MOHON DAPAT DIKONVERSI KE APP BARU (50002623853).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020101048",
                    "waktu_lapor": "01/02/2023 07:55:34",
                    "waktu_response": "01/02/2023 07:57:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 33953614,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riko Jaya Sukma",
                    "alamat_pelapor": "JL H. MUHI RAYA No.47 RT.8 RW.4 PONDOK PIN",
                    "no_telp_pelapor": "6281382392100",
                    "keterangan_pelapor": "MUTASI_K (G9923020188042:urgent) - saya tidak bisa isi pulsa token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100078",
                    "waktu_lapor": "01/02/2023 07:55:58",
                    "waktu_response": "01/02/2023 08:16:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1217,
                    "durasi_recovery_time": 33952517,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA ",
                    "alamat_pelapor": "DK WATES RT-1 RW-1 DEA NGADIREJO KEC SOKO  PONOROGO / DEKAT MESJID BAITUL IHSAN NAIK KE ATAS \\n",
                    "no_telp_pelapor": "085648981051",
                    "keterangan_pelapor": "MUTASI_K (G9923020187976:mohon untuk di tindak lanjuti) - \\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM 17.60  KWH / 32003939355",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020101050",
                    "waktu_lapor": "01/02/2023 07:56:06",
                    "waktu_response": "01/02/2023 08:22:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1596,
                    "durasi_recovery_time": 33952130,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Hamid",
                    "alamat_pelapor": "Ds.Balong Pacul RT.01 RW.01, Kec.Nganjuk, Kab.Nganjuk, Jawa Timur",
                    "no_telp_pelapor": "6285232224400",
                    "keterangan_pelapor": "MUTASI_K (G9923020187971:KWH meter nyetrum listrik padam untuk dilakukan pengecekan petugas) - Meteran listrik konslet, meteran nyetrum, jaringan listrik dalam (rumah) mati. Mohon PLN, meteran listriknya segera diperbaiki. PELANGGAN MENGHUBUNGI KEMBALI MENGINFORMASIKAN BELUM ADA PENANGANAN DARI PETUGAS CC.55.AYUDEWI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020101051",
                    "waktu_lapor": "01/02/2023 07:56:12",
                    "waktu_response": "01/02/2023 07:56:47",
                    "waktu_recovery": "01/02/2023 08:13:30",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 1003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LULU FAELASUFA",
                    "alamat_pelapor": "KP BEND MELAYU RT.7 RW.1 TUGU SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101052",
                    "waktu_lapor": "01/02/2023 07:56:41",
                    "waktu_response": "01/02/2023 08:26:49",
                    "waktu_recovery": "01/02/2023 10:23:59",
                    "durasi_response_time": 1808,
                    "durasi_recovery_time": 7030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPRIANTO",
                    "alamat_pelapor": "KP PADURENAN JL.GANIF GG.REBAN NO.185 RT.1 RW.1 KEL PADURENAN  KEC.MUSTIKA JAYA BEKASI ACUAN BELAKANG TK CAHAYA",
                    "no_telp_pelapor": "081282307626",
                    "keterangan_pelapor": "APP TERTERA PRIKSA SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 15,72 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101054",
                    "waktu_lapor": "01/02/2023 07:56:40",
                    "waktu_response": "01/02/2023 08:19:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1347,
                    "durasi_recovery_time": 33952345,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novan idrak",
                    "alamat_pelapor": "jln tondano komplex sanggar pramuka",
                    "no_telp_pelapor": "6282393941438",
                    "keterangan_pelapor": "MUTASI_K (G9923020187961:gagal token) - sya ngk bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELAGA"
                },
                {
                    "no_laporan": "K5423020101055",
                    "waktu_lapor": "01/02/2023 07:56:42",
                    "waktu_response": "01/02/2023 07:57:06",
                    "waktu_recovery": "01/02/2023 08:13:43",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AIM SUPRIYADI",
                    "alamat_pelapor": "JL WARAKAS 1 GG 21 No.129 RT.3 RW.8 PAPANGGO",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101057",
                    "waktu_lapor": "01/02/2023 07:56:48",
                    "waktu_response": "01/02/2023 08:50:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3214,
                    "durasi_recovery_time": 33950470,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Delvi Sendy",
                    "alamat_pelapor": "JL JL.KESATRIA NO.13.LK XI No. SUNGGAL",
                    "no_telp_pelapor": "6281370727454",
                    "keterangan_pelapor": "MUTASI_K (G9923020187995:agar dibantu unit gangguan) - masukkan nmr strom tokennya bacaannya periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGAL"
                },
                {
                    "no_laporan": "K5423020101059",
                    "waktu_lapor": "01/02/2023 07:56:57",
                    "waktu_response": "01/02/2023 08:23:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1594,
                    "durasi_recovery_time": 33952081,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didik kurniawan",
                    "alamat_pelapor": "DN BAGIK NYAKA BARAT No. RT.0 BAGIK NYAK",
                    "no_telp_pelapor": "6285930358264",
                    "keterangan_pelapor": "MUTASI_K (G9923020187968:token) - token tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020101062",
                    "waktu_lapor": "01/02/2023 07:57:08",
                    "waktu_response": "01/02/2023 08:01:08",
                    "waktu_recovery": "01/02/2023 08:13:54",
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 766,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TOMMY JOSEF KINDANGEN",
                    "alamat_pelapor": "JL JATI RAYA NO. 7 RT 09/09 No. SUNGAI BAM",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101065",
                    "waktu_lapor": "01/02/2023 07:57:35",
                    "waktu_response": "01/02/2023 08:00:30",
                    "waktu_recovery": "01/02/2023 08:14:02",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADITHYA VIRYANATA",
                    "alamat_pelapor": "JL DANAU CINCIN BL B No.10 RT.0 RW.0 PAPANGGO",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101068",
                    "waktu_lapor": "01/02/2023 07:57:59",
                    "waktu_response": "01/02/2023 08:00:23",
                    "waktu_recovery": "01/02/2023 08:14:31",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RODIAH MUKTAR",
                    "alamat_pelapor": "KP TANAH MERAH ATAS No.0 RT.2 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101069",
                    "waktu_lapor": "01/02/2023 07:58:04",
                    "waktu_response": "01/02/2023 08:14:03",
                    "waktu_recovery": "01/02/2023 10:01:15",
                    "durasi_response_time": 959,
                    "durasi_recovery_time": 6432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vica",
                    "alamat_pelapor": "Cluster panorama cibodas blok B No 4",
                    "no_telp_pelapor": "628128620390",
                    "keterangan_pelapor": "tagihan tdk sesuai dgn lapor mater yg saya laporkan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101072",
                    "waktu_lapor": "01/02/2023 07:58:21",
                    "waktu_response": "01/02/2023 08:28:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1818,
                    "durasi_recovery_time": 33951773,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Setiawanto",
                    "alamat_pelapor": "DS SENEAM 4 RT.0 RW.0",
                    "no_telp_pelapor": "6281362488322",
                    "keterangan_pelapor": "MUTASI_K (G9923020187975:teknis) - Diisi token tidak bisa padahal sudah di beli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEURAM"
                },
                {
                    "no_laporan": "K5423020101074",
                    "waktu_lapor": "01/02/2023 07:58:26",
                    "waktu_response": "01/02/2023 08:00:01",
                    "waktu_recovery": "01/02/2023 08:14:25",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROSADA ULI SIMATUPANG",
                    "alamat_pelapor": "JL SWASEMBADA TMR VII No.39 RT.8 RW.10 KB BWG",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101077",
                    "waktu_lapor": "01/02/2023 07:58:30",
                    "waktu_response": "01/02/2023 08:01:12",
                    "waktu_recovery": "01/02/2023 09:30:40",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 5368,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1946",
                    "nama_pelapor": "IBU CANDRA ",
                    "alamat_pelapor": "JL SAKURA NO.126C RT-4 / RW-7, KEL CILANDAK BARAT, KEC CILANDAK, KOTA JAKARTA SELATAN ",
                    "no_telp_pelapor": "0215710441",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 16 KWH. NO TOKEN 32511226649995543994, 63703985277663986383, 36960067731456497715, DAN  37938304266022756725",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101082",
                    "waktu_lapor": "01/02/2023 07:59:01",
                    "waktu_response": "01/02/2023 08:44:32",
                    "waktu_recovery": "01/02/2023 09:37:21",
                    "durasi_response_time": 2731,
                    "durasi_recovery_time": 3169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Paulus Emigo",
                    "alamat_pelapor": "kantor pertanian kecamatan toba",
                    "no_telp_pelapor": "6285246988401",
                    "keterangan_pelapor": "pengisian token gagal sudah diulangi tetap keterangan gagal mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K5423020101083",
                    "waktu_lapor": "01/02/2023 07:59:04",
                    "waktu_response": "01/02/2023 08:24:32",
                    "waktu_recovery": "01/02/2023 08:26:34",
                    "durasi_response_time": 1528,
                    "durasi_recovery_time": 122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eviana ratnasari",
                    "alamat_pelapor": "jl. dahlia 10 blok i10 no.2 rt.001 rw.19 kirana cibitung",
                    "no_telp_pelapor": "6289638864592",
                    "keterangan_pelapor": "tagihan melebihi stand meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101084",
                    "waktu_lapor": "01/02/2023 07:59:05",
                    "waktu_response": "01/02/2023 07:59:55",
                    "waktu_recovery": "01/02/2023 08:14:19",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "UMI SALAMAH",
                    "alamat_pelapor": "JL TANAH MERAH No.0 RT.5 RW.7 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101086",
                    "waktu_lapor": "01/02/2023 07:59:14",
                    "waktu_response": "01/02/2023 08:11:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 762,
                    "durasi_recovery_time": 33952776,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14025102212",
                    "nama_pelapor": "BP EFENDI",
                    "alamat_pelapor": "PERUMAHAN NDALEM KINASIH BLOK D17. JLN GATOT SUBROTO SUMURPANGGANG RT.004 RW.001 KEC. MARGADANA KOTA TEGAL",
                    "no_telp_pelapor": "081391349569",
                    "keterangan_pelapor": "MUTASI_K (G9923020187953:gagal entri token) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 11,15.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5423020101087",
                    "waktu_lapor": "01/02/2023 07:59:23",
                    "waktu_response": "01/02/2023 07:59:50",
                    "waktu_recovery": "01/02/2023 08:14:56",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONA TARYANAH",
                    "alamat_pelapor": "JL JL BENDUNGAN DEMPE No.0",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101089",
                    "waktu_lapor": "01/02/2023 07:59:54",
                    "waktu_response": "01/02/2023 08:08:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 501,
                    "durasi_recovery_time": 33952997,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sarwan",
                    "alamat_pelapor": "majasem rt 5 rw 3",
                    "no_telp_pelapor": "6282137610181",
                    "keterangan_pelapor": "MUTASI_K (G9923020188045:tegangan drop) - daya listrik saya dan tetangga saya sering turun. lampunya sering berkedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WELERI"
                },
                {
                    "no_laporan": "K5423020101091",
                    "waktu_lapor": "01/02/2023 08:00:22",
                    "waktu_response": "01/02/2023 08:01:02",
                    "waktu_recovery": "01/02/2023 08:14:41",
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 819,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KHO SOEI KIAT",
                    "alamat_pelapor": "JL SUNTER HIJAU 2 SC No.0",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101092",
                    "waktu_lapor": "01/02/2023 08:00:31",
                    "waktu_response": "01/02/2023 08:00:56",
                    "waktu_recovery": "01/02/2023 08:17:09",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. HARUN APRASYIED",
                    "alamat_pelapor": "JL PERJUANGAN RAYA KP TNH MERAH No.0 RT.5 RW.7 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101093",
                    "waktu_lapor": "01/02/2023 08:00:45",
                    "waktu_response": "01/02/2023 08:11:32",
                    "waktu_recovery": "01/02/2023 09:00:05",
                    "durasi_response_time": 647,
                    "durasi_recovery_time": 2913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "107046",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "KK TAMAN MODERNLAND BLOK D-2 NO 29 RT-/- JL DAHLIA 2 KEL UJUNG MENTENG KEC - KOTA JAKTIM // LULU SUPERMARKET / SEKOLAH SANG TIMUR ",
                    "no_telp_pelapor": "081211721495",
                    "keterangan_pelapor": "MOHN PERIKSA APP PASCABAYAR, BEBERAPA HARI YANG LALU PETUGAS DATANG MENGINFORMASIKAN ANGKA COUNTER TIDAK BEROPERASI SEJAK DES 22 MESKIPUN ADA PEMAKAIAN ELEKTRONIK. YBS TIDAK MENGETAHUI ST APP. PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101095",
                    "waktu_lapor": "01/02/2023 08:00:49",
                    "waktu_response": "01/02/2023 08:01:50",
                    "waktu_recovery": "01/02/2023 09:08:58",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 4028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "novan surya",
                    "alamat_pelapor": "KK THE IRIS GARDEN KAV 9 No.0 RT.00 RW.00 KARANGLO",
                    "no_telp_pelapor": "6285954437414",
                    "keterangan_pelapor": "ngisi token kena reject terus padahal kode benar LAPORAN DI ALIKAN KE NO LAPOR G5123020100338.CC.51.ROSITA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020101098",
                    "waktu_lapor": "01/02/2023 08:01:09",
                    "waktu_response": "01/02/2023 08:03:39",
                    "waktu_recovery": "01/02/2023 10:55:55",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 10336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Linda afriani",
                    "alamat_pelapor": "PR EKA TUNGGAL REGENSI BLOK B1- 04 No.0 RT.0 RW.0 SIALANGMUN",
                    "no_telp_pelapor": "6285311187164",
                    "keterangan_pelapor": "saya beli token pas dimasukan tak bisa trus angka ny ilang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020101102",
                    "waktu_lapor": "01/02/2023 08:01:17",
                    "waktu_response": "01/02/2023 08:01:36",
                    "waktu_recovery": "01/02/2023 08:17:14",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 938,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUYADI",
                    "alamat_pelapor": "KP TANAH MERAH RT.6 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101104",
                    "waktu_lapor": "01/02/2023 08:01:46",
                    "waktu_response": "01/02/2023 08:30:52",
                    "waktu_recovery": "01/02/2023 09:12:21",
                    "durasi_response_time": 1746,
                    "durasi_recovery_time": 2489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Ruko BlossomVille No W02/09R RT 01 RW 04 Kel Mekar Bakti Kec Panongan Kab Tangerang Banten ",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "No Registrasi 5664012251333. Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101107",
                    "waktu_lapor": "01/02/2023 08:02:02",
                    "waktu_response": "01/02/2023 08:15:57",
                    "waktu_recovery": "01/02/2023 08:37:47",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 1310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irviani Mangeta",
                    "alamat_pelapor": "Btn Bulurokeng Permai F4 No.15",
                    "no_telp_pelapor": "62895412125474",
                    "keterangan_pelapor": "Ini mau tanya ibu, mohon solusinya, nomor token listrik tdak mau masuk d meteran. Sdh brapa kali d kasih masuk tpii tidak mau",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101108",
                    "waktu_lapor": "01/02/2023 08:02:12",
                    "waktu_response": "01/02/2023 08:11:09",
                    "waktu_recovery": "01/02/2023 08:17:20",
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 371,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M BAHAR",
                    "alamat_pelapor": "JL JL WARAKAS E GG 4/ No.78 RT.0 RW.9",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101109",
                    "waktu_lapor": "01/02/2023 08:02:12",
                    "waktu_response": "01/02/2023 08:06:42",
                    "waktu_recovery": "01/02/2023 09:04:49",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 3487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khairun Naimah",
                    "alamat_pelapor": "komplek musatika indah no. 38",
                    "no_telp_pelapor": "628991125206",
                    "keterangan_pelapor": "gagal memasukkan kode token baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020101111",
                    "waktu_lapor": "01/02/2023 08:02:30",
                    "waktu_response": "01/02/2023 08:03:53",
                    "waktu_recovery": "01/02/2023 08:58:57",
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 3304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tengku Febriandri Perdana",
                    "alamat_pelapor": "JL PARDAMEAN",
                    "no_telp_pelapor": "6285270998018",
                    "keterangan_pelapor": "Total tagihan tidak sesuai dengan data di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5423020101112",
                    "waktu_lapor": "01/02/2023 08:02:45",
                    "waktu_response": "01/02/2023 08:03:34",
                    "waktu_recovery": "01/02/2023 08:10:02",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutrisno Sinyo",
                    "alamat_pelapor": "KP CIJATI TONGGOH No.0 RT.004 RW.02 CIJATI",
                    "no_telp_pelapor": "6285214105303",
                    "keterangan_pelapor": "gak bisa beli pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101117",
                    "waktu_lapor": "01/02/2023 08:03:09",
                    "waktu_response": "01/02/2023 08:10:52",
                    "waktu_recovery": "01/02/2023 08:17:25",
                    "durasi_response_time": 463,
                    "durasi_recovery_time": 393,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SLAMET",
                    "alamat_pelapor": "KP TANAH MERAH ATAS RT.3 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101123",
                    "waktu_lapor": "01/02/2023 08:03:44",
                    "waktu_response": "01/02/2023 08:06:40",
                    "waktu_recovery": "01/02/2023 08:31:49",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "JL WARU DOYONG DESA WARU DOYONG RT 02/01 KEL CIPAYUNG GIRANG KEC MEGA MENDUNG KAB BOGOR  ",
                    "no_telp_pelapor": "085161484221",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 13/01/2023 PENGAJUAN PROSES PB ( UNTUK PT TOWER SMART FREND ) SEBANYAK 5 UNIT MELALUI APL SETEMPAT, SESUAI INFO PELANGGAN BERKAS SUDAH DISERAHKAN NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.SETEMPAT SUDAH ADA SLO ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020101124",
                    "waktu_lapor": "01/02/2023 08:03:36",
                    "waktu_response": "01/02/2023 08:42:51",
                    "waktu_recovery": "01/02/2023 09:43:24",
                    "durasi_response_time": 2355,
                    "durasi_recovery_time": 3633,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TEGUH ARIF AMBARA",
                    "alamat_pelapor": "DN SUMPUT No. RT.1 RW.1 MEDALI",
                    "no_telp_pelapor": "6287780857441",
                    "keterangan_pelapor": "tidak bisa melakukan top up token listrik dikarnakan limit",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020101126",
                    "waktu_lapor": "01/02/2023 08:03:38",
                    "waktu_response": "01/02/2023 08:52:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2916,
                    "durasi_recovery_time": 33950358,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riri pardianti",
                    "alamat_pelapor": "KK DENGKLOK PERMAI B No.7 RT.000 RW.00 R DENGKLOK",
                    "no_telp_pelapor": "6285884888042",
                    "keterangan_pelapor": "MUTASI_K (G9923020188104:mohon diperiksa kwh meter) - Tombol Meteran Kwh Rusak tidak bisa berfungsi. di tombol angka 1, 2, 3, 4 tidak bisa ditekan. \\n\\nAlamat Detail:\\nPerum Pdp Blok B7 No 22. Sebelah Kiri Rumah Kosong dan Depan Rumah Kosong (Rumah Roboh) ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020101128",
                    "waktu_lapor": "01/02/2023 08:03:59",
                    "waktu_response": "01/02/2023 08:26:12",
                    "waktu_recovery": "01/02/2023 08:30:01",
                    "durasi_response_time": 1333,
                    "durasi_recovery_time": 229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Somantri",
                    "alamat_pelapor": "KP CIBUNTU No.0 RT.002 RW.04 CIBITUNG",
                    "no_telp_pelapor": "6281280595909",
                    "keterangan_pelapor": "pada saat pembelian token di struknya masih tarip R1/1300",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101130",
                    "waktu_lapor": "01/02/2023 08:04:26",
                    "waktu_response": "01/02/2023 08:10:47",
                    "waktu_recovery": "01/02/2023 08:17:30",
                    "durasi_response_time": 381,
                    "durasi_recovery_time": 403,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KASIM",
                    "alamat_pelapor": "JL PERJUANGAN RAYA RT.5 RW.7 TUGU SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101136",
                    "waktu_lapor": "01/02/2023 08:04:42",
                    "waktu_response": "01/02/2023 08:26:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1320,
                    "durasi_recovery_time": 33951890,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "JL RUKO SORRENTO JUNCTION No.2",
                    "no_telp_pelapor": "628992581237",
                    "keterangan_pelapor": "MUTASI_K (G9923020187969:PULSA USANG) - Token listrik yang di beli di tokopedia saat dimasukan, tulisannya terpakai tp tidak masuk pulsanya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101139",
                    "waktu_lapor": "01/02/2023 08:05:17",
                    "waktu_response": "01/02/2023 08:10:42",
                    "waktu_recovery": "01/02/2023 08:17:38",
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FIRMAN SUHARDY",
                    "alamat_pelapor": "JL BENDUNGAN MELAYU GANG AKUR No.34 RT.12 RW.5 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101142",
                    "waktu_lapor": "01/02/2023 08:05:44",
                    "waktu_response": "01/02/2023 08:16:36",
                    "waktu_recovery": "01/02/2023 08:37:41",
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 1265,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JENIFER",
                    "alamat_pelapor": "JL P.KEM KK RUKO KIMA SQUARE BLOK A1 NO 1 KEL DAYA KEC BIRING KANAYA KOTA MAKASSAR / SETEMPAT BANK BCA ",
                    "no_telp_pelapor": "08111782459",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  44.54 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101146",
                    "waktu_lapor": "01/02/2023 08:06:07",
                    "waktu_response": "01/02/2023 08:10:36",
                    "waktu_recovery": "01/02/2023 08:17:45",
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 429,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRO ATMODJO",
                    "alamat_pelapor": "JL BLOK K1/21 SUNTER No.0",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101151",
                    "waktu_lapor": "01/02/2023 08:06:32",
                    "waktu_response": "01/02/2023 08:10:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 33952885,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nickyzheo",
                    "alamat_pelapor": "DS TAUANAS No.0 RT.8 RW.3",
                    "no_telp_pelapor": "6282145524113",
                    "keterangan_pelapor": "MUTASI_K (G9923020187949:Gangguan ) - gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOE"
                },
                {
                    "no_laporan": "K5423020101152",
                    "waktu_lapor": "01/02/2023 08:06:33",
                    "waktu_response": "01/02/2023 08:09:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 33952949,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mulyadi",
                    "alamat_pelapor": "kp cikoak jalan pudar",
                    "no_telp_pelapor": "6285694443978",
                    "keterangan_pelapor": "MUTASI_K (G9923020187947:Gagal Input Token) - token listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020101154",
                    "waktu_lapor": "01/02/2023 08:06:39",
                    "waktu_response": "01/02/2023 08:08:02",
                    "waktu_recovery": "01/02/2023 08:52:40",
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 2678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra Leonardy",
                    "alamat_pelapor": "JL MARTAPURA 17",
                    "no_telp_pelapor": "6281361459617",
                    "keterangan_pelapor": "Tagihan 3 bulan terakhir pada rerata sekitar Rp600.000, namun untuk tagihan bulan Februari pada angka Rp1.618.280. Mohon konfirmasinya. Terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101155",
                    "waktu_lapor": "01/02/2023 08:06:57",
                    "waktu_response": "01/02/2023 08:10:30",
                    "waktu_recovery": "01/02/2023 08:17:56",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KOHAR SUWANDI",
                    "alamat_pelapor": "JL AGUNG PODOMORO BL No.0 RT.-18",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101158",
                    "waktu_lapor": "01/02/2023 08:07:27",
                    "waktu_response": "01/02/2023 09:12:50",
                    "waktu_recovery": "01/02/2023 10:42:16",
                    "durasi_response_time": 3923,
                    "durasi_recovery_time": 5366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tapirhusen on android",
                    "alamat_pelapor": "PR VILA PAMULANG DH3 No.11 RT.000 RW.00 RENI JAYA",
                    "no_telp_pelapor": "6281295478165",
                    "keterangan_pelapor": "Halo saya mau bertanya, kenapa tagihan saya jauh berbeda dengan catat meter ya? pemakaian tidak sampai segitu harusnya. Terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101159",
                    "waktu_lapor": "01/02/2023 08:07:27",
                    "waktu_response": "01/02/2023 08:17:46",
                    "waktu_recovery": "01/02/2023 08:49:43",
                    "durasi_response_time": 619,
                    "durasi_recovery_time": 1917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitri",
                    "alamat_pelapor": "tempasan",
                    "no_telp_pelapor": "6282339691909",
                    "keterangan_pelapor": "gagal pengisian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101160",
                    "waktu_lapor": "01/02/2023 08:07:32",
                    "waktu_response": "01/02/2023 08:24:16",
                    "waktu_recovery": "01/02/2023 11:36:50",
                    "durasi_response_time": 1004,
                    "durasi_recovery_time": 11554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gus Sanjaya",
                    "alamat_pelapor": "Jl. Barata Jaya XXI No.22",
                    "no_telp_pelapor": "6282228544479",
                    "keterangan_pelapor": "pengisian token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K2323020100066",
                    "waktu_lapor": "01/02/2023 08:07:55",
                    "waktu_response": "01/02/2023 08:18:11",
                    "waktu_recovery": "01/02/2023 08:31:33",
                    "durasi_response_time": 616,
                    "durasi_recovery_time": 802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK NUN",
                    "alamat_pelapor": "JL LOKASI NO- RT2/RW4, DESA BALAI PUNGUT, KEC PINGGIR, KAB BENGKALIS // RUMAH KEDUA DARI SMP N 7 PINGGIR (RUMAH PAPAN)",
                    "no_telp_pelapor": "083111604971",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER DIKARENAKAN KWH METER RUSAK (G5223012000252), MENGINFORMASIKAN MEMILIKI TOKEN FISIK DGN NO METER LAMA SEBESAR 20K DGN NO TOKEN 58008566169366686083. MOHON DI KONVERSIKAN KE APP METER BARU (NO.METER 86225824787)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020101163",
                    "waktu_lapor": "01/02/2023 08:07:47",
                    "waktu_response": "01/02/2023 08:10:25",
                    "waktu_recovery": "01/02/2023 08:18:02",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUGIANTO CANDRA",
                    "alamat_pelapor": "JL SUNTER PODOMORO BL D6 No.21 RT.0 RW.0 SUNTER",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info kapan penggantian meter rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101164",
                    "waktu_lapor": "01/02/2023 08:07:51",
                    "waktu_response": "01/02/2023 08:17:41",
                    "waktu_recovery": "01/02/2023 08:37:35",
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 1194,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhalisa",
                    "alamat_pelapor": "JL ANTARA RECIDENCE A1/6 No. TAMALANREA",
                    "no_telp_pelapor": "6282399309796",
                    "keterangan_pelapor": "token selalu gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101166",
                    "waktu_lapor": "01/02/2023 08:08:01",
                    "waktu_response": "01/02/2023 08:17:49",
                    "waktu_recovery": "01/02/2023 09:23:09",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 3920,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochamad Rofik Ardiansyah",
                    "alamat_pelapor": "DS SIDORAME No. 0 RT.004 RW.03 KRIAN",
                    "no_telp_pelapor": "6285934732429",
                    "keterangan_pelapor": "pagi..mohon maaf.dari hasil kami telpon di 123.kami minta tolong tanya..stand meter kami kenapa dikenakan angsuran 50.000/sudah 3 bulan ini.sedangkan kami tidak membuat kesalahan.(mohon maaf telpon kami tadi terputus pulsa habis)..mohon bantuan & penjelsanya..agsuran apa sampai kapan..terimakasih pln",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5323020100092",
                    "waktu_lapor": "01/02/2023 08:08:10",
                    "waktu_response": "01/02/2023 08:46:04",
                    "waktu_recovery": "01/02/2023 08:52:48",
                    "durasi_response_time": 2274,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LEO",
                    "alamat_pelapor": "JL. SEI KERA SIMPANG ASAHAN NO124 A RT- RW - KEL PANDAU HILIR KEC MEDAN PERJUANGAN KOTA MEDAN / DEKAT JL THAMRIN ",
                    "no_telp_pelapor": "085262412888",
                    "keterangan_pelapor": "PELANGGAN SEBELUMNYA ADA PELAPORAN 1 BANGUNAN PADAM (/G5123020100179) SUDAH ADA PENANGANAN PETUGAS DAN SUDAH MENYALA NORMAL ,NAMUN INFO DARI PETUGAS BOX YANG ADA DI TIANG TIDAK TERKUNCI YANG MENYEBABKAN ADA PANEL YANG OFF , PELANGGAN MEMINTA BOX TERSEBUT DI KUNCI / DIAMAN KAN . MOHON KONFIRMASI KEPADA PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101167",
                    "waktu_lapor": "01/02/2023 08:08:06",
                    "waktu_response": "01/02/2023 09:17:50",
                    "waktu_recovery": "01/02/2023 10:13:17",
                    "durasi_response_time": 4184,
                    "durasi_recovery_time": 3327,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nenk nonk",
                    "alamat_pelapor": "kp gambar jln bojong gambar",
                    "no_telp_pelapor": "6281318568151",
                    "keterangan_pelapor": "saya gak bisa isi token listrik,transaksi nya gagal.tanya kesana kesini kata nya itu udah sampai batas/limit pemakaian,kata nya bisa di isi lagi tgl 1,dan skrg tanggal 1 februari.jam berapa kira2 saya bisa isi/beli token lagi?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMANUKAN"
                },
                {
                    "no_laporan": "K5523020100128",
                    "waktu_lapor": "01/02/2023 08:08:26",
                    "waktu_response": "01/02/2023 08:10:32",
                    "waktu_recovery": "01/02/2023 08:15:38",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KANIA",
                    "alamat_pelapor": "JL GIRI PUSPA PR GIRI PUSPA LESTARI NO. F13 BR TAMAN GRIA KEL JIMBARAN KEC KUTA SELATAN KAB BADUNG LOKASI : BELAKANG TAMAN MAKAM MUMBUL ",
                    "no_telp_pelapor": "082342337918",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : SR MELINTANG MENGHALANGI BANGUNAN PELANGGAN (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5523020100131",
                    "waktu_lapor": "01/02/2023 08:08:49",
                    "waktu_response": "01/02/2023 09:00:08",
                    "waktu_recovery": "01/02/2023 09:01:09",
                    "durasi_response_time": 3079,
                    "durasi_recovery_time": 61,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARI ",
                    "alamat_pelapor": "JL- DN BENDO    NO-  RT-7 / RW-7 KEL GAYAM HARJO KEC PRAMBANAN KAB SLEMAN ",
                    "no_telp_pelapor": "6285718580926",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT  MEMBELI TOKEN  SUDAH DI COBA DI BEBERAPA TEMPAT. SISA KWH : 42 KWH (PTL NYALA )\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020101173",
                    "waktu_lapor": "01/02/2023 08:09:01",
                    "waktu_response": "01/02/2023 08:20:33",
                    "waktu_recovery": "01/02/2023 08:40:21",
                    "durasi_response_time": 692,
                    "durasi_recovery_time": 1188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Hernawan",
                    "alamat_pelapor": "JL CISIHUNG No.0 RT.006 RW.10 BJ MENGGER",
                    "no_telp_pelapor": "628885599555",
                    "keterangan_pelapor": "Catat meter padahal tidak digunakan rumah kosong jd 86 meter apa bulan bulan kemaren tdk dicatat meter nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020101174",
                    "waktu_lapor": "01/02/2023 08:09:11",
                    "waktu_response": "01/02/2023 08:29:49",
                    "waktu_recovery": "01/02/2023 08:36:17",
                    "durasi_response_time": 1238,
                    "durasi_recovery_time": 388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SUBUR",
                    "alamat_pelapor": "JL KOBER BALAI KAMBANG NO 16 RT2/2 KEL BALAI KAMBANG KEC KRAMAT JATI KOTA JAKTIM // BELAKANG GLOBAL ISLAMIC SCHOOL",
                    "no_telp_pelapor": "081285346970",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA RENOVASI. PEMOHON SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020101175",
                    "waktu_lapor": "01/02/2023 08:09:06",
                    "waktu_response": "01/02/2023 08:11:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 167,
                    "durasi_recovery_time": 33952779,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUWASIS",
                    "alamat_pelapor": "PR TMN TIARA GREEN CLUSTER D-32 No.32 RT.0 RW.0 SIDOARJO",
                    "no_telp_pelapor": "6282244525466",
                    "keterangan_pelapor": "MUTASI_K (G9923020187951:perlu cek) - terjadi erorr pada meteran & bunyi teruss,tolong nanti menghubungi ibu Ifa,  0813-3386-6667",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020101177",
                    "waktu_lapor": "01/02/2023 08:09:20",
                    "waktu_response": "01/02/2023 08:59:09",
                    "waktu_recovery": "01/02/2023 09:10:55",
                    "durasi_response_time": 2989,
                    "durasi_recovery_time": 706,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISAK SAMUEL RUMAKIEK",
                    "alamat_pelapor": "Kobari Jaya",
                    "no_telp_pelapor": "6282248218991",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YUMDORI"
                },
                {
                    "no_laporan": "K5423020101178",
                    "waktu_lapor": "01/02/2023 08:09:28",
                    "waktu_response": "01/02/2023 08:17:28",
                    "waktu_recovery": "01/02/2023 09:05:46",
                    "durasi_response_time": 480,
                    "durasi_recovery_time": 2898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEO FAHMI",
                    "alamat_pelapor": "JL AEK TAYAS",
                    "no_telp_pelapor": "6282166267079",
                    "keterangan_pelapor": "Tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5423020101180",
                    "waktu_lapor": "01/02/2023 08:09:56",
                    "waktu_response": "01/02/2023 09:05:54",
                    "waktu_recovery": "01/02/2023 09:28:39",
                    "durasi_response_time": 3358,
                    "durasi_recovery_time": 1365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riskawati",
                    "alamat_pelapor": "DS ANJIR PASAR LAMA No.0 RT. RW.",
                    "no_telp_pelapor": "6285822203973",
                    "keterangan_pelapor": "tidak bisa mengisi saldo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARABAHAN"
                },
                {
                    "no_laporan": "K5223020100266",
                    "waktu_lapor": "01/02/2023 08:10:33",
                    "waktu_response": "01/02/2023 08:43:21",
                    "waktu_recovery": "01/02/2023 11:50:42",
                    "durasi_response_time": 1968,
                    "durasi_recovery_time": 11241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AGA ",
                    "alamat_pelapor": "JL BAKUNG NO 21/6 RT 29 RW 8 ,KEL  BACIRO, KEC GONDOKUSUMAN, KOTA YOGYAKARTA, DAERAH ISTIMEWA YOGYAKARTA// DI SEBERANG TAMAN ",
                    "no_telp_pelapor": "0274370191",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223012800268 PELANGGAN PENDAFTARAN MIGRASI (DAYA) NO REGISTER : 5210917003779 TOKEN PERDANA LUNAS PADA TANGGAL (21/01/2023.) NAMUN HINGGA SAAT INI BELUM TEREALISASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020101186",
                    "waktu_lapor": "01/02/2023 08:10:41",
                    "waktu_response": "01/02/2023 09:24:52",
                    "waktu_recovery": "01/02/2023 10:05:39",
                    "durasi_response_time": 4451,
                    "durasi_recovery_time": 2447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Budiyanto",
                    "alamat_pelapor": "PR PESONA KAHURIPAN Q2 No.37 RT.0 RW.0 CIKAHURIPA",
                    "no_telp_pelapor": "6282166190983",
                    "keterangan_pelapor": "tidak bisa di isi plusa total kw melebihi batas maxsimum. PELANGGAN (IBU FETRI / 082166190983) MELAPOR KEMBALI TGL 01/02/2023 PUKUL 8.32 WIB. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. CC.54.MARIA_M",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020101188",
                    "waktu_lapor": "01/02/2023 08:10:55",
                    "waktu_response": "01/02/2023 08:18:52",
                    "waktu_recovery": "01/02/2023 08:20:36",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VERA ",
                    "alamat_pelapor": "JL MERPATI 1     RT-11 / RW-2 NO. 399 DS BATOKAN  KEC KASIMAN KAB BOJONEGORO JATIM ",
                    "no_telp_pelapor": "082133977239",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56212297446 TIDAK BISA BELI TOKEN . PELANGGAN HAMPIR MEMENUHI TOP UP TOKEN 720 JN BULAN JAN 23 , SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN SISA 4600 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K5423020101193",
                    "waktu_lapor": "01/02/2023 08:11:07",
                    "waktu_response": "01/02/2023 08:14:03",
                    "waktu_recovery": "01/02/2023 15:00:04",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 24361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATIH",
                    "alamat_pelapor": "JL MANGGA RT.01/11 NO 9 KEL TUGU UTARA KEC KOJA JAKUT ",
                    "no_telp_pelapor": "02124623109",
                    "keterangan_pelapor": "DI PERSIL TSB PTL SERING PADAM (DALAM 1 MINGGU TERAKHIR HAMPIR SETIAP HARI PADAM).\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020101194",
                    "waktu_lapor": "01/02/2023 08:11:22",
                    "waktu_response": "01/02/2023 08:20:29",
                    "waktu_recovery": "01/02/2023 09:11:30",
                    "durasi_response_time": 547,
                    "durasi_recovery_time": 3061,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zenitha Khandi",
                    "alamat_pelapor": "JL RAYA TLOGOMAS No.032 RT.001 RW.01 TLOGOMAS",
                    "no_telp_pelapor": "62817580478",
                    "keterangan_pelapor": "Kenapa tagihan listrik setelah penggantian box naik drastis?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020101196",
                    "waktu_lapor": "01/02/2023 08:11:25",
                    "waktu_response": "01/02/2023 08:12:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 33952744,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zepanya Teguh Santoso",
                    "alamat_pelapor": "PS.SUKARAMAI TAPUNG",
                    "no_telp_pelapor": "6285276303238",
                    "keterangan_pelapor": "MUTASI_K (G9923020187955:mohon ditindaklanjuti) - saya tidak bisa mengisi listrik, ada keterangan seperti ini. tolong dibantukan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKINANG"
                },
                {
                    "no_laporan": "K5423020101197",
                    "waktu_lapor": "01/02/2023 08:11:33",
                    "waktu_response": "01/02/2023 08:14:59",
                    "waktu_recovery": "01/02/2023 08:49:42",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 2083,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "369447",
                    "nama_pelapor": "IBU INTAN / BP ANWAR ",
                    "alamat_pelapor": "JL BINA ASIH 2 NO 152 RT-1 / RW-9 KEL JATIASIH KEC JATIASIH KOTA BEKASI ",
                    "no_telp_pelapor": "085161616134",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN MERASA TERJADI LONJAKAN REKENING BULAN JANUARI STAND AWAL REK \\n58824 DAN STAND AKHIR REK 59237, PELANGGAN TIDAK BERSEDIA MELENGKAPI STAND APP SAAT MELAPOR DIKARENAKAN YBS DI LUAR KOTA . PADA DATA ACMT KONDISI RUMAH BERPAGAR . YBS MENGINGINKAN TINDAKLANJUT TERKAIT HAL TERSEBUT. LAPOR KEMBALI 08:35   AGAR PETUGAS  CATER DAPAT MENGHUBUNGI PELANGGAN JIKA  PADA SAAT MENCATAT  METER  KONDISI  BERPAGAR DAN TERKUNCI AGAR DAPAT MENGHUBUNGI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101201",
                    "waktu_lapor": "01/02/2023 08:11:46",
                    "waktu_response": "01/02/2023 08:51:45",
                    "waktu_recovery": "01/02/2023 14:52:47",
                    "durasi_response_time": 2399,
                    "durasi_recovery_time": 21662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul azis",
                    "alamat_pelapor": "KP KRAMAT No.0 RT.3 RW.6 BABELAN KT",
                    "no_telp_pelapor": "6285771558783",
                    "keterangan_pelapor": "tidak dapat TopUp token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020101202",
                    "waktu_lapor": "01/02/2023 08:11:48",
                    "waktu_response": "01/02/2023 08:16:19",
                    "waktu_recovery": "01/02/2023 10:37:18",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 8459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH HIDAYAT",
                    "alamat_pelapor": "KLP TIGA LR BUNTU",
                    "no_telp_pelapor": "6285342662045",
                    "keterangan_pelapor": "KWH BELUM TERPASANG DI LOKASI.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020101203",
                    "waktu_lapor": "01/02/2023 08:11:49",
                    "waktu_response": "01/02/2023 08:32:55",
                    "waktu_recovery": "01/02/2023 08:37:34",
                    "durasi_response_time": 1266,
                    "durasi_recovery_time": 279,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Virendra saputra",
                    "alamat_pelapor": "Kp kebonhui",
                    "no_telp_pelapor": "6283108623051",
                    "keterangan_pelapor": "saya memasuken no token gagal terus kenapa ya\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101204",
                    "waktu_lapor": "01/02/2023 08:11:54",
                    "waktu_response": "01/02/2023 08:13:53",
                    "waktu_recovery": "01/02/2023 10:10:44",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 7011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Norma Elisa Putri",
                    "alamat_pelapor": "KP TAMAN CIPADUNG IND No.0 RT.000 RW.00 UJUNG BER",
                    "no_telp_pelapor": "6282334003584",
                    "keterangan_pelapor": "selamat pagi min, saya ingin mengadu terkait tagihan listrik saya. kan saya mengontrak rumah, dan posisi sekarang sedang tidak ada di kontrakan, jadi keadaan rumah saya kosong. saya sangat ingat waktu saya pulang saya sudah mencabut semua listrik yang terhubung. tapi kenapa tagihan saya tetap banyak banget ya min?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020101207",
                    "waktu_lapor": "01/02/2023 08:11:59",
                    "waktu_response": "01/02/2023 08:49:40",
                    "waktu_recovery": "01/02/2023 12:52:52",
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 14592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad subastian",
                    "alamat_pelapor": "KP RAWA ATUG No. RT.1 RW.5",
                    "no_telp_pelapor": "6287741639230",
                    "keterangan_pelapor": "kwh meter error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5323020100098",
                    "waktu_lapor": "01/02/2023 08:12:20",
                    "waktu_response": "01/02/2023 08:14:51",
                    "waktu_recovery": "01/02/2023 08:41:39",
                    "durasi_response_time": 151,
                    "durasi_recovery_time": 1608,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000833284",
                    "nama_pelapor": "BP IRLAN",
                    "alamat_pelapor": "JL PSR KUDA KP PS KUDA NO 66 RT-002 / RW-11 DS BATULAYANG KEC CILILIN KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "081214142480",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 1958 KWH NO METER 56705239343. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO TOKEN 33863049153616741608",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5523020100136",
                    "waktu_lapor": "01/02/2023 08:12:45",
                    "waktu_response": "01/02/2023 08:18:17",
                    "waktu_recovery": "01/02/2023 08:37:22",
                    "durasi_response_time": 332,
                    "durasi_recovery_time": 1145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIANA ",
                    "alamat_pelapor": "JL PERINTIS KEMERDEKAAN KOMP SMP 12 PERDOS NO 8 RT 2 RW 4 KEL TAMALANDREAJAYA  KEC TAMALANDREAJAYA KOTA MAKASAR",
                    "no_telp_pelapor": "895385446700",
                    "keterangan_pelapor": "1 APP PRABAYAR ( TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 33.3  KWH \\nNO TOKEN : 02065958946466227501 & 67498866584523222264",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5123020100196",
                    "waktu_lapor": "01/02/2023 08:12:48",
                    "waktu_response": "01/02/2023 08:16:06",
                    "waktu_recovery": "01/02/2023 10:19:47",
                    "durasi_response_time": 198,
                    "durasi_recovery_time": 7421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "JL RAYA JEMURSARI NO.140  KEL JEMUR WONOSARI KEC WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085334200241",
                    "keterangan_pelapor": "PELANGGAN MINTA INFO PENYEBAB  BANYAK RUMAH PADAM  TGL 01/02/2023 PUKUL  07.40-07.56  /INFO PELANGGAN ADA TRAFO DEKAT BCA JEMURSARI MUNGKIN DARI SANA DIPERBAIKI ATAU SEPERTI APA PELANGGAN MINTA KEPASTIAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020101215",
                    "waktu_lapor": "01/02/2023 08:12:52",
                    "waktu_response": "01/02/2023 08:43:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1865,
                    "durasi_recovery_time": 33950855,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Hidayat Amin",
                    "alamat_pelapor": "LR ELITE 16 ILIR",
                    "no_telp_pelapor": "6281367166760",
                    "keterangan_pelapor": "MUTASI_K (G9923020188015:gangguan rumah) - Kwh Meter tulisan error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020101216",
                    "waktu_lapor": "01/02/2023 08:12:57",
                    "waktu_response": "01/02/2023 08:18:18",
                    "waktu_recovery": "01/02/2023 08:25:43",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 445,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nabila Azzahra",
                    "alamat_pelapor": "dekat jembatan rea. 50 meter setelah jembatan belok kiri...",
                    "no_telp_pelapor": "6285157733162",
                    "keterangan_pelapor": "kabel pln kendor sampai ke tanah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5423020101219",
                    "waktu_lapor": "01/02/2023 08:13:15",
                    "waktu_response": "01/02/2023 08:18:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 33952410,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFRI AKBAR",
                    "alamat_pelapor": "JL BAWAL KEL. BANDAR BARU KEC. KUTA ALAM No.21 RT.5 RW.0 0",
                    "no_telp_pelapor": "6282365222219",
                    "keterangan_pelapor": "MUTASI_K (G9923020187958:meter error) - teg lebih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020101224",
                    "waktu_lapor": "01/02/2023 08:13:41",
                    "waktu_response": "01/02/2023 08:26:38",
                    "waktu_recovery": "01/02/2023 08:47:04",
                    "durasi_response_time": 777,
                    "durasi_recovery_time": 1226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti komalasari",
                    "alamat_pelapor": "KP MANIRANCAN No.0 RT.001 RW.02 MAJASETRA",
                    "no_telp_pelapor": "6281223869614",
                    "keterangan_pelapor": "listrik padam tidak bisa beli token dari tgl 30 sampai sekarang, sudah coba beli ke konter, alfamart, m banking masih sama selalu gagal mohon periksa kembali. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAJALAYA"
                },
                {
                    "no_laporan": "K5423020101226",
                    "waktu_lapor": "01/02/2023 08:14:06",
                    "waktu_response": "01/02/2023 08:17:28",
                    "waktu_recovery": "01/02/2023 09:34:51",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 4643,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "119547",
                    "nama_pelapor": "IBU MEIDINA",
                    "alamat_pelapor": "PERUM PARADESA CIBUBUR KEL HARJAMUKTI KEC CIMANGGIS DEPOK UTARA PR PARA DESA CIBUBUR (ACUAN : GG MASJID, SETEMPAT PROYEK)",
                    "no_telp_pelapor": "081280920007",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101232",
                    "waktu_lapor": "01/02/2023 08:14:43",
                    "waktu_response": "01/02/2023 08:20:22",
                    "waktu_recovery": "01/02/2023 09:46:52",
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 5190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001106718",
                    "nama_pelapor": "IBU RANTIA ",
                    "alamat_pelapor": "PR PURI CIKARANG HIJAU BLOK D4 NO. 28 JL SAKURA 8 RT.2/10 KEL KARANG ASIH KEC CIKARANG UTARA KAB BEKASI JABAR",
                    "no_telp_pelapor": "081319297847",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI TANGGAL 01/02/2023 DENGAN ID METER 32001106718 TIDAK DAPAT MELAKUKAN TRANSAKSI PEMBELIAN TOKEN DIKARENAKAN BLOKING PEMBELIAN TERKAIT ANGSURAN P2TL,BERDASARKAN DATA PADA AP2T TERDAPAT ANGSURAN TERSEBUT NAMUN BELUM JATUH TEMPO,YBS MENGINGINKAN TINDAK LANJUT ATAS PERIHAL TSB. SISA KWH 19",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020101233",
                    "waktu_lapor": "01/02/2023 08:14:44",
                    "waktu_response": "01/02/2023 08:15:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 33952557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR ",
                    "alamat_pelapor": "JL PAKU",
                    "no_telp_pelapor": "082377362210",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 130.42 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020101234",
                    "waktu_lapor": "01/02/2023 08:14:46",
                    "waktu_response": "01/02/2023 08:15:23",
                    "waktu_recovery": "01/02/2023 18:24:31",
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 36548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "277634",
                    "nama_pelapor": "IBU LULU",
                    "alamat_pelapor": "JL SETIA  RT-2 / RW-1 NO.23 KEL. CENGKARENG TIMUR KEC CENGKARENG JAKBAR  DEPAN MASJID NURUL HUDA ",
                    "no_telp_pelapor": "085161152681",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI.PTL MINTA SEGERA DISAMBUNG.LAPOR KEMBALI INGIN DITANGANI SEGERA ( CC.54.DWIN.CSOI , 12.15 )BELUM ADA PENANGANAN.LAPOR KEMBALI PKL  14:24 WIB. CC.54.AHLI. MOHON DITINDAKLANJUTI SECEPATNYA.CC.54.HERMA.CSOI.PELANGGAN MELAPOR KEMBALI, MENUNGGU KONFIRMASI PETUGAS CC.54.ITA_HARYANI. MOHON PEMBATALAN LAPORAN.PTL TELAH NORMAL. LAPOR KEMBALI PKL 16:13 WIB CC.54.AHLI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020101235",
                    "waktu_lapor": "01/02/2023 08:14:54",
                    "waktu_response": "01/02/2023 08:37:18",
                    "waktu_recovery": "01/02/2023 09:07:13",
                    "durasi_response_time": 1344,
                    "durasi_recovery_time": 1795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sigit Yulius",
                    "alamat_pelapor": "JL INDROKILO SELATAN No.0 RT.7 RW.8 LAWANG",
                    "no_telp_pelapor": "6282231181140",
                    "keterangan_pelapor": "Parameter sudah d scan dan uplaod aplikasi tetap di scan oleh petugas lagi dan akhirnya biayanya membengkak, saat scan sendiri perikiraan biaya 170an klau d scan petugas jadi lbh mahal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5423020101238",
                    "waktu_lapor": "01/02/2023 08:15:03",
                    "waktu_response": "01/02/2023 08:17:53",
                    "waktu_recovery": "01/02/2023 09:21:48",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 3835,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dini phr",
                    "alamat_pelapor": "JL MAMPANG PRAPATAN VI No.32 RT.3 RW.2",
                    "no_telp_pelapor": "6285733320069",
                    "keterangan_pelapor": "input token gagal berkali kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020101239",
                    "waktu_lapor": "01/02/2023 08:15:04",
                    "waktu_response": "01/02/2023 08:33:17",
                    "waktu_recovery": "01/02/2023 08:37:41",
                    "durasi_response_time": 1093,
                    "durasi_recovery_time": 264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Virendra saputra",
                    "alamat_pelapor": "kp kebonhui ",
                    "no_telp_pelapor": "6283108623051",
                    "keterangan_pelapor": "saya membeli token listri saya masukkan gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101245",
                    "waktu_lapor": "01/02/2023 08:15:42",
                    "waktu_response": "01/02/2023 08:55:27",
                    "waktu_recovery": "01/02/2023 10:39:51",
                    "durasi_response_time": 2385,
                    "durasi_recovery_time": 6264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAMBANG HERMANTO",
                    "alamat_pelapor": "DS KELAPA PSR.V L.PKM",
                    "no_telp_pelapor": "6281269511119",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan pemakaian.\\ndi tagihkan pemakaian 52 kWh sementara yg tertera di kilometer saya hanya 4 kWh.mohon tindak lanjut ny bapak/ibu PLN yg terhormat.karena tagihan saya tidak sesuai.terimakasih banyak bapak/ibu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020101246",
                    "waktu_lapor": "01/02/2023 08:15:44",
                    "waktu_response": "01/02/2023 08:34:40",
                    "waktu_recovery": "01/02/2023 09:04:15",
                    "durasi_response_time": 1136,
                    "durasi_recovery_time": 1775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikhsanudin",
                    "alamat_pelapor": "JL KP. TERWANA CILIK RT. 02/04 No.",
                    "no_telp_pelapor": "6281318054440",
                    "keterangan_pelapor": " pulsa boros,apakah sudah sesuai standar pemakaian / bagai mana",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020101247",
                    "waktu_lapor": "01/02/2023 08:15:58",
                    "waktu_response": "01/02/2023 08:29:09",
                    "waktu_recovery": "01/02/2023 09:34:01",
                    "durasi_response_time": 791,
                    "durasi_recovery_time": 3892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Good hariyando",
                    "alamat_pelapor": "DN ASEM SUMBER No.0 RT.002 RW.01 SEMANDING",
                    "no_telp_pelapor": "6285854720395",
                    "keterangan_pelapor": "metran mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020101250",
                    "waktu_lapor": "01/02/2023 08:16:18",
                    "waktu_response": "01/02/2023 08:46:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1805,
                    "durasi_recovery_time": 33950709,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Monica Widi",
                    "alamat_pelapor": "DN SINGGAHAN No. 0 RT. 1 RW.14 PELEM",
                    "no_telp_pelapor": "6285784037037",
                    "keterangan_pelapor": "MUTASI_K (G9923020187993:kwh meter muncul periksa) - ada tulisan periksa tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020101251",
                    "waktu_lapor": "01/02/2023 08:16:28",
                    "waktu_response": "01/02/2023 08:50:44",
                    "waktu_recovery": "01/02/2023 10:12:32",
                    "durasi_response_time": 2056,
                    "durasi_recovery_time": 4908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Rian Syahputra",
                    "alamat_pelapor": "JL PR.MILENIUM ANGGREK No.3 SUNGGAL",
                    "no_telp_pelapor": "6281284381905",
                    "keterangan_pelapor": "tagihan listrik tiba\\\" membengkak\\nsebelumnya bayar cuma 200an - 300rb\\nkenapa tiba\\\" jadi 1,6jt\\n\\nmohon di respon, kenaikan yg sangat tidak wajar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGAL"
                },
                {
                    "no_laporan": "K5423020101260",
                    "waktu_lapor": "01/02/2023 08:17:13",
                    "waktu_response": "01/02/2023 09:03:39",
                    "waktu_recovery": "01/02/2023 09:41:30",
                    "durasi_response_time": 2786,
                    "durasi_recovery_time": 2271,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanag wijaya",
                    "alamat_pelapor": "JL DR .H.SOEKARNO (MER) No.163 RT.4 RW.6 KALIJUDAN",
                    "no_telp_pelapor": "6287852020538",
                    "keterangan_pelapor": "mohon tindak lanjut tambah daya yang saya ajukan mulai tanggal 25 januari sampai saat ini belum ada pemasangan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020101261",
                    "waktu_lapor": "01/02/2023 08:17:29",
                    "waktu_response": "01/02/2023 08:37:35",
                    "waktu_recovery": "01/02/2023 09:08:51",
                    "durasi_response_time": 1206,
                    "durasi_recovery_time": 1876,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000328753",
                    "nama_pelapor": "BP MARIADI",
                    "alamat_pelapor": "KK TAMAN FIRDAUS A9 NO. 18 RT-000 / RW-00 02/011 KEL. CIBARUSAH KOTA KEC. CIBARUSAH  KAB BEKASI  || DEKAT MUSOLAH ALFALAH ",
                    "no_telp_pelapor": "081281151427",
                    "keterangan_pelapor": "LEBIH TAGIH, REK FEB 2023 STAND AKHIR : 38903 (DATA PADA ACMT : 38215). ST  APP PADAT TGL 01/02/2023 : 38461  RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN REK FEB 2023. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101262",
                    "waktu_lapor": "01/02/2023 08:17:23",
                    "waktu_response": "01/02/2023 08:22:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 33952139,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SULISWANTO",
                    "alamat_pelapor": "DN GANGGANG No. RT.1 RW.4 PECUK",
                    "no_telp_pelapor": "6281615872171",
                    "keterangan_pelapor": "MUTASI_K (G9923020187964:.) - meter ERROR listrik tidak nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KERTOSONO"
                },
                {
                    "no_laporan": "K5423020101266",
                    "waktu_lapor": "01/02/2023 08:17:43",
                    "waktu_response": "01/02/2023 08:19:12",
                    "waktu_recovery": "01/02/2023 08:35:29",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 977,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002101212",
                    "nama_pelapor": "BP SUNARTO",
                    "alamat_pelapor": "KP CIJUJUNG RT 3 RW 13 NO 45 JL JEMBATAN HITAM GAN G MASJID AL KARIMAH DESA CIJUJUNG KEC SUKARAJA KAB BOGOR JAWA BARAT",
                    "no_telp_pelapor": "6285711291111",
                    "keterangan_pelapor": "MOHON PERIKSA APP, ANGKA REGISTER APP TIDAK BEROPERASI. PELANGGAN MENGETAHUI SEJAK TGL 20/01/2023, APP TGL 01/02/2023 = 9501",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101267",
                    "waktu_lapor": "01/02/2023 08:18:01",
                    "waktu_response": "01/02/2023 08:19:57",
                    "waktu_recovery": "01/02/2023 09:25:10",
                    "durasi_response_time": 116,
                    "durasi_recovery_time": 3913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VANY ",
                    "alamat_pelapor": "JL LEMBANG 2 LAMA RT-1 / RW-8 NO 80 C KEL SUDIMARA BARAT KEC CILEDUG KAB TANGGERANG BANTEN (DEKAT BIDAN NURI / DEVI ) ",
                    "no_telp_pelapor": "0213102416",
                    "keterangan_pelapor": "TGL 31/01/23 PROSES PERGESERAN APP KARENA RENOVASI. TGL 31/01/23 SUDAH DILAKUKAN PEMBAYARAN DENGAN NO REG 5438033009032 NAMUN BELUM ADA KONFIRMASI PERIHAL WAKTU PELAKSANAAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020101270",
                    "waktu_lapor": "01/02/2023 08:18:28",
                    "waktu_response": "01/02/2023 08:23:15",
                    "waktu_recovery": "01/02/2023 09:24:57",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 3702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh Sukron",
                    "alamat_pelapor": "DN GANGSEAN RT 013 RW 03 BUNBARAT No.0 RT.0 RW.0 RUBARU",
                    "no_telp_pelapor": "6287887111112",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020101271",
                    "waktu_lapor": "01/02/2023 08:18:42",
                    "waktu_response": "01/02/2023 08:20:32",
                    "waktu_recovery": "01/02/2023 08:51:09",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RENY TRIANA PRASETYO",
                    "alamat_pelapor": "PERUMAHAN PANORAMA SEPATAN BLOK B2/47 RT 008 / RW 007 KEL. LEBAK WANGI KEC. SEPATAN TIMUR. PANORAMA SEPATAN 2 DEKAT POM BENSIN TANAH MERAH",
                    "no_telp_pelapor": "085234988462",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 19/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 40 DAN PEMBELIAN TGL.19/01/2023 SEBESAR RP.200.000,- DENGAN NO TOKEN 33555367579293791180 YANG BELUM DIINPUT PADA APP LAMA (86013825103). MOHON DAPAT DIKONVERSI KE APP BARU (14461199474).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101275",
                    "waktu_lapor": "01/02/2023 08:18:49",
                    "waktu_response": "01/02/2023 09:05:32",
                    "waktu_recovery": "01/02/2023 09:08:59",
                    "durasi_response_time": 2803,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad syamsul aidi",
                    "alamat_pelapor": "DS TERANTANG DANAU",
                    "no_telp_pelapor": "6282389057707",
                    "keterangan_pelapor": "sudah 1 minggu daya arus listrik turun,lampu kedap kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMPAR"
                },
                {
                    "no_laporan": "K5423020101276",
                    "waktu_lapor": "01/02/2023 08:18:50",
                    "waktu_response": "01/02/2023 08:25:27",
                    "waktu_recovery": "01/02/2023 08:42:21",
                    "durasi_response_time": 397,
                    "durasi_recovery_time": 1014,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NATA NUGRAHA",
                    "alamat_pelapor": "jln. Babakan Lewo kp. pasir pogor rt 02 rw 04 babakansari 43284",
                    "no_telp_pelapor": "6281912155938",
                    "keterangan_pelapor": "32174647704 kenapa masih limit token nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANDE"
                },
                {
                    "no_laporan": "K5423020101277",
                    "waktu_lapor": "01/02/2023 08:18:57",
                    "waktu_response": "01/02/2023 08:20:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 33952277,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cangrestu tjiang",
                    "alamat_pelapor": "JL AA GDE NGURAH RT. RW. CAKRA BRT",
                    "no_telp_pelapor": "6281938057004",
                    "keterangan_pelapor": "MUTASI_K (G9923020187963:voltase tinggi) - Tegangan naik sampai 240 volt",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020101279",
                    "waktu_lapor": "01/02/2023 08:19:03",
                    "waktu_response": "01/02/2023 08:21:27",
                    "waktu_recovery": "01/02/2023 08:54:48",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 2001,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vicky Pratama",
                    "alamat_pelapor": "JL SD III No.10 RT.2 RW.8 PD PINANG",
                    "no_telp_pelapor": "6285811251126",
                    "keterangan_pelapor": "tanggal 18 januari ada pihak pln p2tl,, ktnya meteran kita kena pelanggaran mcb,, padahal segel pln utuh dan kita pun tidak merasa menggantinya,, kita datangin ke pln bulungan & bayar denda,, tapi sampai sekarang belum ada pergantian mcb dari pihak pln, dijanjikan 2 hari kerja setelah pembayaran, mbc di pasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100106",
                    "waktu_lapor": "01/02/2023 08:19:34",
                    "waktu_response": "01/02/2023 09:03:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2644,
                    "durasi_recovery_time": 33949674,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROHANI ",
                    "alamat_pelapor": "JL SEI PETANI NO.26 KEL.MERDEKA KEC.MEDAN BARU KOTA MEDAN",
                    "no_telp_pelapor": "06180513844",
                    "keterangan_pelapor": "MUTASI_K (G9923020188022:Gangguan) - PELANGGAN SEBELUMNYA MELAPORKAN KE RAYON TERKAIT. LAPORAN GAGAL INPUT NO STROOM PEMBELIAN TGL 11/12/22 NOMINAL RP 200.000 MELALUI SHOPEPAY DGN NO 67879849540983786647 SUDAH MENDAPTKAN KONFIRMASI AKAN DIKEMBALIKAN MAKSIMAL 30 HARI NAMUN SAMPAI SAAT INI BELUM ADA TINDAKLANJUT. MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020101283",
                    "waktu_lapor": "01/02/2023 08:19:41",
                    "waktu_response": "01/02/2023 08:33:38",
                    "waktu_recovery": "01/02/2023 08:37:47",
                    "durasi_response_time": 837,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rita rosita",
                    "alamat_pelapor": "pameceulan ",
                    "no_telp_pelapor": "6285765880917",
                    "keterangan_pelapor": "selalu gagal memasukan no token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101285",
                    "waktu_lapor": "01/02/2023 08:19:56",
                    "waktu_response": "01/02/2023 08:39:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1163,
                    "durasi_recovery_time": 33951133,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pertuturenta Ras Bangun",
                    "alamat_pelapor": "Gg. Madu lorong mawar 4 No.1",
                    "no_telp_pelapor": "6281260118522",
                    "keterangan_pelapor": "MUTASI_K (G9923020187979:kct) - Kode STROOM Rp100.000 : 3736 - 7822 - 7969 - 5637 - 1640\\nDimasukkan GAGAL dan status PERIKSA.\\nPengaduan via PLN Mobile tidak dapat dilakukan, tombol Sumatera Utara diklik hanya diam. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5423020101286",
                    "waktu_lapor": "01/02/2023 08:20:03",
                    "waktu_response": "01/02/2023 08:23:15",
                    "waktu_recovery": "01/02/2023 19:56:59",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 41624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khaerul Amri",
                    "alamat_pelapor": "JL P SINGKEP No.0 RT.0",
                    "no_telp_pelapor": "6282285464465",
                    "keterangan_pelapor": "terminal kebakar lanjut gamet, amri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020101290",
                    "waktu_lapor": "01/02/2023 08:20:24",
                    "waktu_response": "01/02/2023 08:37:42",
                    "waktu_recovery": "01/02/2023 09:09:01",
                    "durasi_response_time": 1038,
                    "durasi_recovery_time": 1879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR AENI ",
                    "alamat_pelapor": "JL KP JATIRAWA RT 01/06 NO 111 DS SERANG KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID ATTAKWA ",
                    "no_telp_pelapor": "6281586573315",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 01/02/23 PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA P2APST TERDAPAT BLOCKING PEMBELIAN TOKEN NAMUN STATUS PADA AP2T ANGSURAN DIBATALKAN. SISA 3.89 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100046",
                    "waktu_lapor": "01/02/2023 08:20:28",
                    "waktu_response": "01/02/2023 08:45:55",
                    "waktu_recovery": "01/02/2023 08:51:51",
                    "durasi_response_time": 1527,
                    "durasi_recovery_time": 356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL STASIUN KA RAILINK NO 1  RT-- / RW-- KEL GG BUNTU KEC MEDAN TIMUR KOTA MEDAN SUMUT ACUAN: SETEMPAT STASIUN KA",
                    "no_telp_pelapor": "081376133232",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENANGANAN. PELANGGAN DENGAN NOMOR ID METER : 14439398737 TELAH MELAKUKAN PEMBELIAN TOKEN 56425525562184344267. NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 34.26 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101292",
                    "waktu_lapor": "01/02/2023 08:20:30",
                    "waktu_response": "01/02/2023 08:23:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 33952079,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi Asram",
                    "alamat_pelapor": "JL JL.MUSYAWARAH GG.SARIMAN KEBON No.",
                    "no_telp_pelapor": "628126467408",
                    "keterangan_pelapor": "MUTASI_K (G9923020187965:kwh meter periksa) - permintaan no.tamper karena ada bacaan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5223020100293",
                    "waktu_lapor": "01/02/2023 08:20:35",
                    "waktu_response": "01/02/2023 08:31:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 627,
                    "durasi_recovery_time": 33951630,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "86019940021",
                    "nama_pelapor": "IBU ILONA",
                    "alamat_pelapor": "JL. KP ALAS TUA CLUSTER AGS BARU BLOK - KP GAGA NO. 258  RT-4 / RW-4 KEL. SEMANAN KEC. KALIDERES JAKBAR ",
                    "no_telp_pelapor": "082119406824",
                    "keterangan_pelapor": "MUTASI_K (G9923020187974:cek MCB dan Meter rusak) - TOKEN GAGAL DIMASUKKAN, SETIAP MEMASUKKAN 4 DIGIT, MCB OFF SENDIRI LALU ON SENDIRI. SISA KWH 116.75",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K1223020100047",
                    "waktu_lapor": "01/02/2023 08:21:02",
                    "waktu_response": "01/02/2023 08:55:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2070,
                    "durasi_recovery_time": 33950160,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIONO ANGGA",
                    "alamat_pelapor": "JL JAMIN GINTING KM 8,7 NO 1 RT - RW - LK 1 KEL MANGGA KEC MEDAN TUNTUNGAN KOTA MEDAN SUMUT LOKASI : DEKAT HOTEL MUTIARA",
                    "no_telp_pelapor": "081265938156",
                    "keterangan_pelapor": "MUTASI_K (G9923020188033:mohon dibantu ) - TGL 3/1/2023 DILAKUKAN PENANGANAN GANGGUAN PTL OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG.ADA SEBANYAK 8 APP YANG DILAKUKAN PENANGANAN SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN | UPDATE : MOHON DAPAT DI ALIHKAN KE GANGGUAN KARENA PTL PADAM CC.12.DIRA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020101296",
                    "waktu_lapor": "01/02/2023 08:21:17",
                    "waktu_response": "01/02/2023 09:17:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3379,
                    "durasi_recovery_time": 33948836,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FATIN",
                    "alamat_pelapor": "DN NGARINGAN RT-4 / RW-2 KEC GANDUSARI KEL NGARINGAN. ACUAN - ",
                    "no_telp_pelapor": "6285607314899",
                    "keterangan_pelapor": "MUTASI_K (G9923020188047:VKRN) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 19,00 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WLINGI"
                },
                {
                    "no_laporan": "K5423020101300",
                    "waktu_lapor": "01/02/2023 08:21:43",
                    "waktu_response": "01/02/2023 08:33:34",
                    "waktu_recovery": "01/02/2023 08:35:44",
                    "durasi_response_time": 711,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR AINI DEWI",
                    "alamat_pelapor": "JL PERM GMD BLOK C-05 No.2 RT.01 RW.01 KUALUH SEL",
                    "no_telp_pelapor": "6282165058480",
                    "keterangan_pelapor": "rumah kosong sudah 2 bulan tapi kok biaya listrik sampai 400 ribu yaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AEK KANOPAN"
                },
                {
                    "no_laporan": "K5323020100108",
                    "waktu_lapor": "01/02/2023 08:21:46",
                    "waktu_response": "01/02/2023 08:29:11",
                    "waktu_recovery": "01/02/2023 08:38:31",
                    "durasi_response_time": 445,
                    "durasi_recovery_time": 560,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002491726",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "JL BABAKAN LIO KAMPUS DALAM NO 14 RT 2 RW 11 KEL BELUMBANG JAYA KEC BOGOR BARAT KOTA BOGOR",
                    "no_telp_pelapor": "02518382504",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT, PELANGGAN NO ID PEL 538310552137 NAMUN DATA AP2T NO ID PEL TSB MASIH DALAM PROSES PERMOHONAN DENGAN NO AGENDA 538310562211036070, MOHON PELANGGAN DIKONFIRMASI APABILA SUDAH BISA UNTUK PENGAJUAN PD KEMBALI. TERKAIT NO LAPOR : K5323012600738. INFO PELANGGAN JIKA PENANGANAN LAMA AKAN DI VIRALKAN MELALUI MEDSOS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020101302",
                    "waktu_lapor": "01/02/2023 08:21:53",
                    "waktu_response": "01/02/2023 09:33:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4291,
                    "durasi_recovery_time": 33947888,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "firman shodiqin",
                    "alamat_pelapor": "DK SEMPU GADINGKULON No.071 RT.003 RW.01 JUNREJO",
                    "no_telp_pelapor": "62895630513666",
                    "keterangan_pelapor": "MUTASI_K (G9923020188063:mohon dicek kwh meter bantuan periksa) - muncul periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020101304",
                    "waktu_lapor": "01/02/2023 08:22:04",
                    "waktu_response": "01/02/2023 08:33:54",
                    "waktu_recovery": "01/02/2023 08:59:52",
                    "durasi_response_time": 710,
                    "durasi_recovery_time": 1558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "risal",
                    "alamat_pelapor": "Jl. Soraja Rubae",
                    "no_telp_pelapor": "6281355999899",
                    "keterangan_pelapor": "tegaang turun ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWITTO"
                },
                {
                    "no_laporan": "K5423020101307",
                    "waktu_lapor": "01/02/2023 08:22:42",
                    "waktu_response": "01/02/2023 08:26:07",
                    "waktu_recovery": "01/02/2023 08:28:19",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "erna Widiastuti",
                    "alamat_pelapor": "JL KEBON JERUK No.250 RT.003 RW.20 RNCBENTANG",
                    "no_telp_pelapor": "6281322160255",
                    "keterangan_pelapor": "Tolong d cek meteran Soalnya bayar tiap bulan selalu besar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5323020100110",
                    "waktu_lapor": "01/02/2023 08:22:57",
                    "waktu_response": "01/02/2023 08:27:42",
                    "waktu_recovery": "01/02/2023 08:35:10",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PANJI",
                    "alamat_pelapor": "JL KP PAKAR UTARA  RT-001 / RW-08 NO  BLOK SUKAMULYA DS CIBIRUAL KEC CIMENYAN KAB BANDUNG / DEKAT LAPANG DIATAS TAMAN TAHURA ",
                    "no_telp_pelapor": "0224217108",
                    "keterangan_pelapor": "UBAH NAMA 32108474480 (DEWI LAILANI MENJADI (MOHAMMAD EDO RAISA DGN NIK KTP 6471051004840007. PELANGGAN SEBAGAI YANG DIKUASAKAN.          ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101310",
                    "waktu_lapor": "01/02/2023 08:23:01",
                    "waktu_response": "01/02/2023 08:24:15",
                    "waktu_recovery": "01/02/2023 08:27:38",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. ZULPANI",
                    "alamat_pelapor": "Jalan Tanpa Nama",
                    "no_telp_pelapor": "6287865468852",
                    "keterangan_pelapor": "kWh meter saya tidak bisa di belikan pulsa, tolong Gimana solusinya, sekian dan terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020101312",
                    "waktu_lapor": "01/02/2023 08:23:13",
                    "waktu_response": "01/02/2023 09:13:17",
                    "waktu_recovery": "01/02/2023 09:17:53",
                    "durasi_response_time": 3004,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lilis Suryani",
                    "alamat_pelapor": "DS TANJUNG BERINGIN KAYU AGUNG",
                    "no_telp_pelapor": "6281632272947",
                    "keterangan_pelapor": "Tidak bisa membeli token dengan keterangan KWH sudah melebihi batas maksimum padahal ini sudah tanggal 1",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAYU AGUNG"
                },
                {
                    "no_laporan": "K5423020101313",
                    "waktu_lapor": "01/02/2023 08:23:16",
                    "waktu_response": "01/02/2023 08:25:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 33951988,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendryx",
                    "alamat_pelapor": "DN PAYANGAN DS.JATIREJO No.0 RT.1 RW.8 LEKOK",
                    "no_telp_pelapor": "6285646363889",
                    "keterangan_pelapor": "MUTASI_K (G9923020187999:cek kwh) - minta solusi saya isi token nomer id 32106840880 selalu gagal.. padahal nomer bener",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020101316",
                    "waktu_lapor": "01/02/2023 08:23:20",
                    "waktu_response": "01/02/2023 08:32:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 538,
                    "durasi_recovery_time": 33951554,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "chusnul chatimah",
                    "alamat_pelapor": "btn bonggoeya indah",
                    "no_telp_pelapor": "6282235447842",
                    "keterangan_pelapor": "MUTASI_K (G9923020188061:kwh periksa) - periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5323020100112",
                    "waktu_lapor": "01/02/2023 08:24:36",
                    "waktu_response": "01/02/2023 08:34:05",
                    "waktu_recovery": "01/02/2023 11:24:01",
                    "durasi_response_time": 569,
                    "durasi_recovery_time": 10196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50560333",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL SIDOTOPO JAYA LEBAR NO 51  RT.002 RW.12 KEL SIDOTOPO KEC SEMAMPIR SURABAYA // MASUK MASJID MIFTAHUL JANNAH",
                    "no_telp_pelapor": "081333955531",
                    "keterangan_pelapor": "PEMOHONAN PS UNTK HARI INI RABU 01.FEB 2023 PUKUL 08.00 PAGI, SAMPAI SAAT INI BELUM REALISASI, TANGGAL 31.01.2023 SUDAH DI LAKUKAN PEMBAYARAN. / 511040168716 // PELANGGAN MENGHUBUNGI KEMBALI BELUM ADA TINDAK LANJUT CC.51.YUNITA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5423020101322",
                    "waktu_lapor": "01/02/2023 08:24:57",
                    "waktu_response": "01/02/2023 09:38:32",
                    "waktu_recovery": "01/02/2023 10:15:38",
                    "durasi_response_time": 4415,
                    "durasi_recovery_time": 2226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karolisa",
                    "alamat_pelapor": "JL SEMATANG RAYA LEBONG GAJ",
                    "no_telp_pelapor": "6285928112441",
                    "keterangan_pelapor": "penggeseran kwh atau kabel dikarenakan pembangunan teras rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020101324",
                    "waktu_lapor": "01/02/2023 08:25:16",
                    "waktu_response": "01/02/2023 08:28:21",
                    "waktu_recovery": "01/02/2023 08:35:21",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aman",
                    "alamat_pelapor": "KK BOGOR ASRI AB1 No.0 RT.000 RW.00 CIBINONG",
                    "no_telp_pelapor": "6289670021801",
                    "keterangan_pelapor": "mhon maaf kepada pihak PLN Bogor timur\\ntolong segera di pasang untuk pergantian kWh meter atas nama SMA NEGRI 3 CIBINONG\\nKARNA PIHAK SEKOLAH INGIN SECEPATNYA DI GANTI .\\n\\nTOLONG SECEPATNYA\\n\\nTERIMA KASIH ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101328",
                    "waktu_lapor": "01/02/2023 08:25:55",
                    "waktu_response": "01/02/2023 08:29:26",
                    "waktu_recovery": "01/02/2023 09:44:40",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 4514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "oyoun network",
                    "alamat_pelapor": "Jln raya balesari Rt 03 Rw 04 desa kec. Ngajum",
                    "no_telp_pelapor": "6281937966310",
                    "keterangan_pelapor": "waktu pengisian ulang token menunjukkan limit kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020101331",
                    "waktu_lapor": "01/02/2023 08:26:03",
                    "waktu_response": "01/02/2023 08:43:55",
                    "waktu_recovery": "01/02/2023 08:49:14",
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NICODEMUS AGUS BUDIARTO",
                    "alamat_pelapor": "JLN DOGOL II NO 5 RT02/RW03 KEL KUKUSAN KEC BEJI KOTA DEPOK JABAR. ACUAN DEKAT MESJID AL HIKAM KUKUSAN",
                    "no_telp_pelapor": "02154371845",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PROSES PINDAH JTR DIKARENAKAN SETEMPAT RENOVASI RUMAH. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423012102090 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020101334",
                    "waktu_lapor": "01/02/2023 08:26:44",
                    "waktu_response": "01/02/2023 08:51:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1508,
                    "durasi_recovery_time": 33950380,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad ali",
                    "alamat_pelapor": "DN LEMPONGNGE No.",
                    "no_telp_pelapor": "6285255771555",
                    "keterangan_pelapor": "MUTASI_K (G9923020187992:akan ditindaklanjuti pelayanan gangguan) - saya sudah bli token tapi setelah di input no.tokennya tertulis gagal.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANETE"
                },
                {
                    "no_laporan": "K5423020101335",
                    "waktu_lapor": "01/02/2023 08:26:49",
                    "waktu_response": "01/02/2023 08:28:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 33951799,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "TAMURI",
                    "alamat_pelapor": "DN TEGALAN BULU No. RT.1 RW.7 BULU KANDA",
                    "no_telp_pelapor": "6285649975611",
                    "keterangan_pelapor": "MUTASI_K (G9923020187996:meter rusak) - lampu rumah padam meteran eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRIGEN"
                },
                {
                    "no_laporan": "K5423020101342",
                    "waktu_lapor": "01/02/2023 08:27:01",
                    "waktu_response": "01/02/2023 08:31:31",
                    "waktu_recovery": "01/02/2023 08:44:59",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 808,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H DANI",
                    "alamat_pelapor": "JL MUSOLAH.AL.HIDAYAH RT-2 / RW-3 NO.30 KEL JAKA MULYA KEC BEKASI SELATAN KOTA BEKASI. ACUAN : RS ADAM THOLIB",
                    "no_telp_pelapor": "6281413594030",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN DENGAN NO ID METER 14046783362 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PADA DATA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 33.36 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101346",
                    "waktu_lapor": "01/02/2023 08:27:32",
                    "waktu_response": "01/02/2023 09:02:47",
                    "waktu_recovery": "01/02/2023 10:42:15",
                    "durasi_response_time": 2115,
                    "durasi_recovery_time": 5968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendrik Gaduh Prabasaka",
                    "alamat_pelapor": "DN MRANGGEN No.0 RT.4 RW.22",
                    "no_telp_pelapor": "6281585988886",
                    "keterangan_pelapor": "saya minta refund dana karena pengajuan tambah daya listrik rumah saya tidak diproses segera. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020101351",
                    "waktu_lapor": "01/02/2023 08:28:12",
                    "waktu_response": "01/02/2023 08:52:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1441,
                    "durasi_recovery_time": 33950359,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wan saman",
                    "alamat_pelapor": "JL MAYOR RUSLAN PAGAR ALAM",
                    "no_telp_pelapor": "6285267881882",
                    "keterangan_pelapor": "cek kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101353",
                    "waktu_lapor": "01/02/2023 08:28:22",
                    "waktu_response": "01/02/2023 08:39:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 663,
                    "durasi_recovery_time": 33951127,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pertuturenta Ras Bangun",
                    "alamat_pelapor": "GANG MADU II NO. 01",
                    "no_telp_pelapor": "6281260118522",
                    "keterangan_pelapor": "MUTASI_K (G9923020187980:kct) - Kode STROOM Rp100.000 : 3736 - 7822 - 7969 - 5637 - 1640\\nDimasukkan GAGAL dan status PERIKSA.\\n\\nNote : Pengaduan via PLN Mobile tidak dapat dilakukan, tombol Sumatera Utara diklik hanya diam.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5423020101356",
                    "waktu_lapor": "01/02/2023 08:28:37",
                    "waktu_response": "01/02/2023 08:38:57",
                    "waktu_recovery": "01/02/2023 09:41:14",
                    "durasi_response_time": 620,
                    "durasi_recovery_time": 3737,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mardi samsudin",
                    "alamat_pelapor": "Jl. Desa Pasirtanjung No.30",
                    "no_telp_pelapor": "628567940783",
                    "keterangan_pelapor": "listrik bocor, pemakaian standar gak cukup 300k/bulan\\nmohon di bantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101357",
                    "waktu_lapor": "01/02/2023 08:28:50",
                    "waktu_response": "01/02/2023 08:39:56",
                    "waktu_recovery": "01/02/2023 09:09:47",
                    "durasi_response_time": 666,
                    "durasi_recovery_time": 1791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUTRISNA",
                    "alamat_pelapor": "KP LEUWEUNG MALANG No.0 RT.3 RW.1 SUKA RESMI",
                    "no_telp_pelapor": "6287883715590",
                    "keterangan_pelapor": "kWh padam mohon segera\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101358",
                    "waktu_lapor": "01/02/2023 08:28:52",
                    "waktu_response": "01/02/2023 09:47:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4730,
                    "durasi_recovery_time": 33947030,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "marno hasyim",
                    "alamat_pelapor": "likupang dua jagaVII",
                    "no_telp_pelapor": "6281244664085",
                    "keterangan_pelapor": "MUTASI_K (G9923020188133:gangguan) - nomor Token Gagal dalam pengisian meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AIRMADIDI"
                },
                {
                    "no_laporan": "K5323020100115",
                    "waktu_lapor": "01/02/2023 08:29:08",
                    "waktu_response": "01/02/2023 08:31:34",
                    "waktu_recovery": "01/02/2023 08:33:42",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001292585",
                    "nama_pelapor": "IBU DEDE",
                    "alamat_pelapor": "JL.ASTANAJAPURA  GG ASTANAJAPURA NO.- DSN NANGKA RT 01 RW 01 DS ASTANAJAPURA KEC ASTANAJAPURA KAB CIREBON  / ACUAN  - ",
                    "no_telp_pelapor": "089679996533",
                    "keterangan_pelapor": "TAGIHAN MELONJAK INDIKASI LEBIH TAGIH. ST AKHIR PLN TGL 27/01/2023 = 33898 ST AKHIR PELANGGAN TGL 01/02/2023 33676.0 REKENING BELUM MENUNGGU KOREKSI. PERSIL DIHUNI. KONDISI APP MUDAH DIJANGKAU. PETUGAS CATER DATANG MENCATAT NAMUN TIDAK SESUAI. IDPEL 533511767918 , PELANGGAN PERNAH LAPOR K5323013100734 .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020101359",
                    "waktu_lapor": "01/02/2023 08:29:16",
                    "waktu_response": "01/02/2023 08:40:03",
                    "waktu_recovery": "01/02/2023 08:43:58",
                    "durasi_response_time": 647,
                    "durasi_recovery_time": 235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "marliana",
                    "alamat_pelapor": "jln trans sulawesi",
                    "no_telp_pelapor": "6282259063536",
                    "keterangan_pelapor": "gagal pengisian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKIR"
                },
                {
                    "no_laporan": "K5423020101366",
                    "waktu_lapor": "01/02/2023 08:30:02",
                    "waktu_response": "01/02/2023 08:37:59",
                    "waktu_recovery": "01/02/2023 09:36:44",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 3525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ITO HERMANTO",
                    "alamat_pelapor": "JL SAIL No. RT.3 RW.4 INDUSTRI T",
                    "no_telp_pelapor": "6285265572128",
                    "keterangan_pelapor": "Kabel kecil mengaliri listrik untuk 10 rumah sejauh lebih dari 200 meter. Hal ini mengakibatkan kabel gampang panas dan listrik yang sampai ke rumah menjadi tidak stabil dan daya nya rendah. Mohon diganti dengan kabel yang lebih besar.\\n\\nBerikut dokumentasi keadaan kabel kecilnya : \\nhttp://tiny.cc/kabelkecil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020101367",
                    "waktu_lapor": "01/02/2023 08:30:30",
                    "waktu_response": "01/02/2023 08:33:32",
                    "waktu_recovery": "01/02/2023 09:21:41",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 2889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "153662",
                    "nama_pelapor": "agus.ariyanto@gmail.com",
                    "alamat_pelapor": "JL SWADAYA 1 RT 10 RW 10 NO 15 PEJATEN TIMUR JAKSEL, PATOKANNYA DEPAN MASJID ARRAHMAN",
                    "no_telp_pelapor": "082137203098",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Email",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100313",
                    "waktu_lapor": "01/02/2023 08:31:07",
                    "waktu_response": "01/02/2023 08:42:58",
                    "waktu_recovery": "01/02/2023 09:11:02",
                    "durasi_response_time": 711,
                    "durasi_recovery_time": 1684,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001882813",
                    "nama_pelapor": "BP GILANG",
                    "alamat_pelapor": "JL KUPANG JAYA 2 NO 54 RT 02 RW 6 KEL SONOKWIJENAN KEC SUKOMANUNGGAL KOTA SURABAYA, JATIM",
                    "no_telp_pelapor": "6285755937655",
                    "keterangan_pelapor": "PLN 123 TELAH MELAKUKAN REGISTRASI PS PADA TGL 01/02/2023 DENGAN DAYA (2200 VA) DENGAN NO.REGISTER: 5114030021264 PS AKAN DIPERGUNAKAN PUKUL: 08.00 WIB, UNTUK TGL 10/02/2023 S/D TGL 11/02/2023 PELANGGAN TELAH DIINFORMASIKAN UNTUK SEGERA MELAKUKAN PEMBAYARAN. MOHON BANTUAN MONITORING UNTUK PERMOHONAN TERSEBUT. EMAIL : RAMDHANGIL@GMAIL.COM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020101369",
                    "waktu_lapor": "01/02/2023 08:31:11",
                    "waktu_response": "01/02/2023 08:40:03",
                    "waktu_recovery": "01/02/2023 09:09:55",
                    "durasi_response_time": 532,
                    "durasi_recovery_time": 1792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA ULFA",
                    "alamat_pelapor": "KP TEGAL DANAS RT 2/5 NO.75 KEL HEGARMUKTI KEC CIKARANG PUSAT KAB BEKASI, DEKAT PASAR TEGAL DANAS",
                    "no_telp_pelapor": "+6285771570260",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN ADA BLOCKING PEMBELIAN. STATUS PADA AP2T NO. REG DIBATALKAN. PTL TIDAK PADAM. SISA 112 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101371",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_response": "01/02/2023 08:40:10",
                    "waktu_recovery": "01/02/2023 09:10:43",
                    "durasi_response_time": 519,
                    "durasi_recovery_time": 1833,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji suhendro",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai penggunaan ,bulan lalu 7832 bulan sekarang 7938",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101372",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_response": "01/02/2023 08:41:36",
                    "waktu_recovery": "01/02/2023 10:46:24",
                    "durasi_response_time": 605,
                    "durasi_recovery_time": 7488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwan panundju",
                    "alamat_pelapor": "Jl.manggarupi Perumahan Sabrina Rengency B16",
                    "no_telp_pelapor": "6285399686168",
                    "keterangan_pelapor": "geser meter ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020101373",
                    "waktu_lapor": "01/02/2023 08:31:35",
                    "waktu_response": "01/02/2023 08:57:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1543,
                    "durasi_recovery_time": 33950054,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MARUDI",
                    "alamat_pelapor": "DS KLIENG COT ARON Ke RT.0 RW.0",
                    "no_telp_pelapor": "6282180937107",
                    "keterangan_pelapor": "MUTASI_K (G9923020188005:teknik) - phasa R los/hilang arus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020101378",
                    "waktu_lapor": "01/02/2023 08:31:53",
                    "waktu_response": "01/02/2023 09:48:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4583,
                    "durasi_recovery_time": 33946996,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "CAHYO",
                    "alamat_pelapor": "GG SRINAYAN No. RT. 1 RW. 1 KADIPATEN",
                    "no_telp_pelapor": "6285764641176",
                    "keterangan_pelapor": "MUTASI_K (G9923020188077:mohon  bantuan pengecekan di lapangan) - Kabel luar terkelupas, dan sangat mengganggu saat ada pekerjaan konstruksi perbaikan rumah. (Jl. dr. wahidin, Srinayan IV no. 35, Kepatihan, Bojonegoro)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020101380",
                    "waktu_lapor": "01/02/2023 08:32:05",
                    "waktu_response": "01/02/2023 08:38:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 362,
                    "durasi_recovery_time": 33951205,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nelson sinaga",
                    "alamat_pelapor": "JL JLN No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6282236318913",
                    "keterangan_pelapor": "MUTASI_K (G9923020187977:mohon di tindak lanjuti) - aliran spaning",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020101383",
                    "waktu_lapor": "01/02/2023 08:32:11",
                    "waktu_response": "01/02/2023 08:35:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 33951368,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titik upayawati",
                    "alamat_pelapor": "Jl. H.Mamad No.176",
                    "no_telp_pelapor": "6281548202996",
                    "keterangan_pelapor": "MUTASI_K (G9923020188008:help) - disini token pulsa gak mau masuk dan selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101385",
                    "waktu_lapor": "01/02/2023 08:32:22",
                    "waktu_response": "01/02/2023 08:43:33",
                    "waktu_recovery": "01/02/2023 11:50:49",
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 11236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tinus Agung Nugroho",
                    "alamat_pelapor": "JL HOS COKROAMINOTO RT.0 RW.0 TEGALREJO",
                    "no_telp_pelapor": "6281575366327",
                    "keterangan_pelapor": "mau mengajuan perpindah kwh meter dari luar..kedalam bangunann",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020101386",
                    "waktu_lapor": "01/02/2023 08:32:23",
                    "waktu_response": "01/02/2023 08:34:22",
                    "waktu_recovery": "01/02/2023 08:51:33",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sitti saimah",
                    "alamat_pelapor": "JL POROS MALINO DKT KTR DESA No.0",
                    "no_telp_pelapor": "6281340883375",
                    "keterangan_pelapor": "mau geser meter mohon dibantu didaftarkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINO"
                },
                {
                    "no_laporan": "K5423020101387",
                    "waktu_lapor": "01/02/2023 08:32:30",
                    "waktu_response": "01/02/2023 08:54:35",
                    "waktu_recovery": "01/02/2023 10:09:24",
                    "durasi_response_time": 1325,
                    "durasi_recovery_time": 4489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SRI WAHYUNI ",
                    "alamat_pelapor": "JL RY PATONOM NO- KP PASIR GADUNG RT-03/RW-02 KEL PASIR GADUNG KEC CIKUPA KAB TANGGERANG ",
                    "no_telp_pelapor": "6285717797771",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JANUARI 2023 = 40400 TELAH  DILUNASI, STAND APP TGL  27/01/2023 = 40024,  PAGAR TERKUNCI. PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.TERKAIT K5523012700362",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101388",
                    "waktu_lapor": "01/02/2023 08:32:32",
                    "waktu_response": "01/02/2023 08:36:31",
                    "waktu_recovery": "01/02/2023 08:39:03",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14024168362",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL DIPONEGORO GG 1 RT 4/2 DESA WINONG KEC PATI KAB PATI (SEBELAH MASJID AL HIDAYAH)",
                    "no_telp_pelapor": "08122888586",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 13 KWH. NO TOKEN : 6683 2932 4726 8846 6570 DAN 2566 5688 9508 9069 0541",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020101390",
                    "waktu_lapor": "01/02/2023 08:32:51",
                    "waktu_response": "01/02/2023 08:36:13",
                    "waktu_recovery": "01/02/2023 08:44:12",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gunti",
                    "alamat_pelapor": "jalan pohon kelapa rumah paling ujung.. setelah jembatan kecil.. ",
                    "no_telp_pelapor": "6281255534414",
                    "keterangan_pelapor": "nomor token yang diisi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020101391",
                    "waktu_lapor": "01/02/2023 08:32:52",
                    "waktu_response": "01/02/2023 09:29:25",
                    "waktu_recovery": "01/02/2023 10:05:30",
                    "durasi_response_time": 3393,
                    "durasi_recovery_time": 2165,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007288190",
                    "nama_pelapor": "BP PRIMA",
                    "alamat_pelapor": "KK KOTA WISATA CLUSTER PESONA FLORIDA BLOK O7 NO 15 JL FLORIDA UTARA  KEL CIANGSANA KEC GUNUNG PUTRI KAB BOGOR ",
                    "no_telp_pelapor": "02184932681",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI. TGL 27/01/23 PERGANTIAN KWH METER KARENA PENANGANAN GANGGUAN (APP RUSAK) DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN DI BERIKAN BERITA ACARA. MOHON DI LAKSANAKAN PENANGANAN SESUAI KETENTUAN. NO ID PEL : 538653031854",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020101397",
                    "waktu_lapor": "01/02/2023 08:33:22",
                    "waktu_response": "01/02/2023 09:13:42",
                    "waktu_recovery": "01/02/2023 09:44:32",
                    "durasi_response_time": 2420,
                    "durasi_recovery_time": 1850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0897236",
                    "nama_pelapor": "BP PURWANTO",
                    "alamat_pelapor": "POS KAMLING. PR GEDANG ASRI  JL GEDANG ASRI RAYA RT 6 / 8 NO. - KEL GEDANG ANAK KEC UNGARAN TIMUR KAB SEMARANG ",
                    "no_telp_pelapor": "085104600685",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP DARI LUAR KE DALAM BANGUNAN . PEMOHON MENGAKU SEBAGAI PENANGGUNG JAWAB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020101398",
                    "waktu_lapor": "01/02/2023 08:33:34",
                    "waktu_response": "01/02/2023 08:41:30",
                    "waktu_recovery": "01/02/2023 08:44:41",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devi ratnasari",
                    "alamat_pelapor": "DN BUNUT No.0 RT.1 RW.1 GADING",
                    "no_telp_pelapor": "6287781817757",
                    "keterangan_pelapor": "gagal terus saat isi kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5123020100232",
                    "waktu_lapor": "01/02/2023 08:34:05",
                    "waktu_response": "01/02/2023 08:35:20",
                    "waktu_recovery": "01/02/2023 08:45:37",
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 617,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "PR KOTA BARU DRIYOREJO ( PERUM TNI AL ) JL GRANIT NILA 7 BLOK 12D NO 31 RT6 RW11 KEL MULUNG KEC DRIYOREJO KAB GRESIK :: DEKAT BALAI RT6 ",
                    "no_telp_pelapor": "08113186669",
                    "keterangan_pelapor": "TOMBOL ANGKA 9 PADA KEYPAD APP PRABAYAR TIDAK BERFUNGSI SEHINGGA TIDAK BISA ENTRY TOKEN, PTL NYALA . SISA PULSA SAAT INI 47 KWH , MOHON DIBANTU \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5423020101405",
                    "waktu_lapor": "01/02/2023 08:34:09",
                    "waktu_response": "01/02/2023 08:40:31",
                    "waktu_recovery": "01/02/2023 09:14:29",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 2038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "darmadi",
                    "alamat_pelapor": "perum cibarusah jaya blok D6 no 9",
                    "no_telp_pelapor": "6281291304405",
                    "keterangan_pelapor": "tombol angka utk memasukkan token error, tdk bs digunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101410",
                    "waktu_lapor": "01/02/2023 08:34:29",
                    "waktu_response": "01/02/2023 08:45:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 680,
                    "durasi_recovery_time": 33950743,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "paimin",
                    "alamat_pelapor": "DN RAOS BARU GG.13 No. RT.2 RW.4 CARAT",
                    "no_telp_pelapor": "6285706720001",
                    "keterangan_pelapor": "MUTASI_K (G9923020187986:perlu penanganan petugas) - kwh meter ada tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020101411",
                    "waktu_lapor": "01/02/2023 08:34:35",
                    "waktu_response": "01/02/2023 08:37:49",
                    "waktu_recovery": "01/02/2023 10:41:28",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 7419,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020101414",
                    "waktu_lapor": "01/02/2023 08:34:51",
                    "waktu_response": "01/02/2023 08:35:11",
                    "waktu_recovery": "01/02/2023 08:54:14",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 1143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL SIROJUL MUNIR, KP TARI KOLOT     RT-2 / RW-6, KEL NANGELER MEKAR, KEC CIBINONG, KAB BOGOR, PROV JAWA BARAT. ACUAN DEKAT DENGAN INDOMARET ",
                    "no_telp_pelapor": "6285655583500",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 03/01/23 PEMBAYARAN BIAYA PROSES PB ( B2T/10.600 VA ) DENGAN NO REG 5382112142071 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5223012400382 , K5323011800253 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN MENGINGINKAN DIHUBUNGI OLEH PETUGAS TERKAIT KEPASTIAN PROSES TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101415",
                    "waktu_lapor": "01/02/2023 08:34:54",
                    "waktu_response": "01/02/2023 09:01:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 33949788,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rina Gustriana",
                    "alamat_pelapor": "Jalan Pertahanan III",
                    "no_telp_pelapor": "6281368297404",
                    "keterangan_pelapor": "MUTASI_K (G9923020188037:alih gangguan) - meteran menunjukkan periksa. no meter 86058638486",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020101419",
                    "waktu_lapor": "01/02/2023 08:35:11",
                    "waktu_response": "01/02/2023 08:52:23",
                    "waktu_recovery": "01/02/2023 10:21:54",
                    "durasi_response_time": 1032,
                    "durasi_recovery_time": 5371,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jhoni",
                    "alamat_pelapor": "JL LASKAR MARIK PAGAR ALAM",
                    "no_telp_pelapor": "6285969088221",
                    "keterangan_pelapor": "cek kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101420",
                    "waktu_lapor": "01/02/2023 08:35:17",
                    "waktu_response": "01/02/2023 08:39:56",
                    "waktu_recovery": "01/02/2023 09:07:13",
                    "durasi_response_time": 279,
                    "durasi_recovery_time": 1637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuralim Rusten",
                    "alamat_pelapor": "Jl. Rajawali No.48",
                    "no_telp_pelapor": "6285299965038",
                    "keterangan_pelapor": "lampu dalam Rumah sering Redup2 2 tetangga lain nya ikut merasakan .lampu dirmhnya redup2 jga .mungkin penyebab nya Kabel SR nya 1 penyulang ..mungkin ada gangguan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020101422",
                    "waktu_lapor": "01/02/2023 08:35:37",
                    "waktu_response": "01/02/2023 09:36:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3646,
                    "durasi_recovery_time": 33947709,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Hasanah",
                    "alamat_pelapor": "Jl. Manggar XI No.55",
                    "no_telp_pelapor": "6281229421212",
                    "keterangan_pelapor": "MUTASI_K (G9923020188067:cek lokasi) - kalo di buat masak nasi magicom listrik tidak kuat meski di matikan semua sampai 3 kali mati setiap masak nasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020101424",
                    "waktu_lapor": "01/02/2023 08:35:48",
                    "waktu_response": "01/02/2023 08:38:03",
                    "waktu_recovery": "01/02/2023 09:11:15",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 1992,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nyoman Duarsana",
                    "alamat_pelapor": "Jl. Pantai Cemongkak, Pecatu, Kec. Kuta Sel., Kabupaten Badung, Bali 80361",
                    "no_telp_pelapor": "6281933101580",
                    "keterangan_pelapor": "mohon segera pemasangan KWH meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5323020100121",
                    "waktu_lapor": "01/02/2023 08:35:54",
                    "waktu_response": "01/02/2023 08:37:55",
                    "waktu_recovery": "01/02/2023 09:00:41",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 1366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO SUTRISNO ",
                    "alamat_pelapor": "JL VILLA RANDU KAV SURYA NO 10 RT 4 RW 8 KEL KEDUNG JAYA KEC TANAH SAREAL KOTA BOGOR",
                    "no_telp_pelapor": "6285692859292",
                    "keterangan_pelapor": "TGL 9/12/2023 PENANGANAN GANGGUAN APP PRABAYAR OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN DIBERIKAN SURAT BERITA ACARA . MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86067153469.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020101426",
                    "waktu_lapor": "01/02/2023 08:36:01",
                    "waktu_response": "01/02/2023 08:38:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 33951174,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad rustan",
                    "alamat_pelapor": "JL P KARIANGO",
                    "no_telp_pelapor": "6285242880000",
                    "keterangan_pelapor": "MUTASI_K (G9923020187978:GANGGUAN DISTRIBUSI) - kWh mau digeser",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARIANGO"
                },
                {
                    "no_laporan": "K5423020101427",
                    "waktu_lapor": "01/02/2023 08:36:01",
                    "waktu_response": "01/02/2023 08:37:35",
                    "waktu_recovery": "01/02/2023 09:11:25",
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 2030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sintya dewi",
                    "alamat_pelapor": "Jl. Pantai Balangan No.9",
                    "no_telp_pelapor": "6285798335407",
                    "keterangan_pelapor": "untuk kwh pasang baru atas nama i wayan mustika lokasi JL pantai balangan daya 10600 kenapa kwhnya blm dipasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101429",
                    "waktu_lapor": "01/02/2023 08:36:17",
                    "waktu_response": "01/02/2023 08:48:40",
                    "waktu_recovery": "01/02/2023 09:10:16",
                    "durasi_response_time": 743,
                    "durasi_recovery_time": 1296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohammad Ali Ridho",
                    "alamat_pelapor": "DS DRANCANG No. RT.3 RW.2 MENGANTI",
                    "no_telp_pelapor": "6281234891636",
                    "keterangan_pelapor": "meteran periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020101435",
                    "waktu_lapor": "01/02/2023 08:36:37",
                    "waktu_response": "01/02/2023 09:43:42",
                    "waktu_recovery": "01/02/2023 10:52:11",
                    "durasi_response_time": 4025,
                    "durasi_recovery_time": 4109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "9830218",
                    "nama_pelapor": "IBU PRISMA/ prisma.lu",
                    "alamat_pelapor": "JL. DR. CIPTO NO.95, RT.04 RW.04, KELURAHAN KEBONMANIS, KECAMATAN CILACAP UTARA, KABUPATEN CILACAP, PROVINSI JATENG",
                    "no_telp_pelapor": "085747232445",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN 01/2023 = ST AW 13628, ST AK 13713 . BERDASARKAN ANGKA ACMT 01/2023 = 13713. REK (TELAH DILUNASI). (RUMAH DIHUNI, BERPAGAR DEPAN, KWH BISA DIJANGKAU KARENA POSISI KWH METER DIBELAKANG RUMAH, PETUGAS RUTIN DATANG) . PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT.",
                    "media": "Instagram",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5423020101436",
                    "waktu_lapor": "01/02/2023 08:36:37",
                    "waktu_response": "01/02/2023 08:40:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 33951043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "04182121261",
                    "nama_pelapor": "IBU VONNY",
                    "alamat_pelapor": "KOMP VASSA LIPPO CIKARANG  JL DANAU MANINJAU 3 NO 6 RT-18/RW-02 KEL SUKARESMI KEC CIKARANG SELATAN KAB BEKASI // ACUAN : DEKAT POS SATPAM DALAM ",
                    "no_telp_pelapor": "089692606888",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 650 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101438",
                    "waktu_lapor": "01/02/2023 08:36:48",
                    "waktu_response": "01/02/2023 08:39:16",
                    "waktu_recovery": "01/02/2023 09:48:15",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 4139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR AINI DEWI",
                    "alamat_pelapor": "JL PERM GMD BLOK C-05 No.2 RT.01 RW.01 KUALUH SEL",
                    "no_telp_pelapor": "6282165058480",
                    "keterangan_pelapor": "rumah kosong sudah 2 bulan tapi kok biaya listrik sampai 400 ribu yaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AEK KANOPAN"
                },
                {
                    "no_laporan": "K5423020101440",
                    "waktu_lapor": "01/02/2023 08:37:16",
                    "waktu_response": "01/02/2023 08:46:52",
                    "waktu_recovery": "01/02/2023 09:02:12",
                    "durasi_response_time": 576,
                    "durasi_recovery_time": 920,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14365004382",
                    "nama_pelapor": "IBU SASMIDAR ",
                    "alamat_pelapor": "KP TANAH TINGGI BARAT PR TANAH TINGGI BARAT RT-3 / RW-1 BLOK A NO 9 JL AKILAHI KEL TANAH TINGGI BARAT KEC TERNATE SELATAN, KOTA TERNATE . ACUAN : BELAKANG AKPER",
                    "no_telp_pelapor": "082197933670",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). SISA 33.60 KWH. NO TOKEN 1986 5368 1176 9256 7174",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020101443",
                    "waktu_lapor": "01/02/2023 08:37:34",
                    "waktu_response": "01/02/2023 08:53:21",
                    "waktu_recovery": "01/02/2023 11:02:36",
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 7755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL MASTAM RAYA KP CIBODAS KECIL  RT-04 RW-03 NO.0 KEL CIMONE KEC KARAWACI KOTA TANGERANG ",
                    "no_telp_pelapor": "082299096014",
                    "keterangan_pelapor": "MOHON UNTUK PENGECEKAN APP KARENA DIRAGUKAN FUNGSINYA (KWH TIDAK BERKURANG)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101444",
                    "waktu_lapor": "01/02/2023 08:37:35",
                    "waktu_response": "01/02/2023 08:41:40",
                    "waktu_recovery": "01/02/2023 08:44:58",
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dikin Reddevils",
                    "alamat_pelapor": "dusun krajan",
                    "no_telp_pelapor": "6285377360004",
                    "keterangan_pelapor": "pembelian token di gerai atau di pln mobile selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101445",
                    "waktu_lapor": "01/02/2023 08:37:44",
                    "waktu_response": "01/02/2023 08:47:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 579,
                    "durasi_recovery_time": 33950649,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ARI ",
                    "alamat_pelapor": "JL RAWA DOMBA  NO 119 RT5/7  KEL DUREN SAWIT  KEC DUREN SAWIT JAKTIM",
                    "no_telp_pelapor": "082260110010",
                    "keterangan_pelapor": "MUTASI_K (G9923020188010:urgent) - \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\"  SISA  95.2 KWH NO TOKEN 46885579339220128340 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101449",
                    "waktu_lapor": "01/02/2023 08:38:27",
                    "waktu_response": "01/02/2023 09:06:51",
                    "waktu_recovery": "01/02/2023 09:19:08",
                    "durasi_response_time": 1704,
                    "durasi_recovery_time": 737,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yosso Septiyahadi",
                    "alamat_pelapor": "Jl. Kapten Jamhur No.88",
                    "no_telp_pelapor": "6282240289385",
                    "keterangan_pelapor": "Saat akan isi token ada tulisan periksa, no meter 86079247457 a. n Husen, terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020101452",
                    "waktu_lapor": "01/02/2023 08:38:37",
                    "waktu_response": "01/02/2023 08:41:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 191,
                    "durasi_recovery_time": 33950984,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAHYUDIN RAMADHANI HAR",
                    "alamat_pelapor": "DK PERUM CAKRA HIDAYAT 2 BLOK A1 No.17 TAENG",
                    "no_telp_pelapor": "62811354522212",
                    "keterangan_pelapor": "MUTASI_K (G9923020187983:mohon ditindak lanjuti) - periksa 081340845286",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020101453",
                    "waktu_lapor": "01/02/2023 08:38:49",
                    "waktu_response": "01/02/2023 09:10:21",
                    "waktu_recovery": "01/02/2023 09:23:55",
                    "durasi_response_time": 1892,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYANTO ",
                    "alamat_pelapor": "JL LAYAR PERMAI I NO15A RT 10 RW 7 KEL KAPUK MUARA KEC PENJARINGAN JAKUT ACUAN DEKAT RS PIK ",
                    "no_telp_pelapor": "081808384854",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56701410237 MEMBELI TOKEN SEBESAR RP. 500.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH. PTL TIDAK PADAM. SISA 37 KWH. NO TOKEN 14389617308562054462",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020101455",
                    "waktu_lapor": "01/02/2023 08:39:05",
                    "waktu_response": "01/02/2023 08:43:07",
                    "waktu_recovery": "01/02/2023 12:19:37",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 12990,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rendi",
                    "alamat_pelapor": "kp.jogjogan RT 002 RW 008",
                    "no_telp_pelapor": "6285793362708",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,di aplikasi pembelian tertulis gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020101457",
                    "waktu_lapor": "01/02/2023 08:39:15",
                    "waktu_response": "01/02/2023 08:41:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 33950998,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Nur Jannah",
                    "alamat_pelapor": "Jl. Karadenan No.100",
                    "no_telp_pelapor": "628212639211",
                    "keterangan_pelapor": "MUTASI_K (G9923020187991:kwh periksa) - tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101460",
                    "waktu_lapor": "01/02/2023 08:39:37",
                    "waktu_response": "01/02/2023 08:40:30",
                    "waktu_recovery": "01/02/2023 09:24:32",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 2642,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suheri",
                    "alamat_pelapor": "KP PICUNG RT 05/05 No. RT.5 RW.5 PASAR KEMI",
                    "no_telp_pelapor": "6285216305607",
                    "keterangan_pelapor": "maaf admin kenapa kwh prabayar nya tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101461",
                    "waktu_lapor": "01/02/2023 08:39:50",
                    "waktu_response": "01/02/2023 08:50:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 33950490,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "beben ben",
                    "alamat_pelapor": "JL MTP LAMA KM 13 SEI TABUK KOTA No.0 RT.1 SEI TABUK",
                    "no_telp_pelapor": "6285348484042",
                    "keterangan_pelapor": "MUTASI_K (G9923020188099:pekerjaan tehnik ) - kwh tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K5423020101462",
                    "waktu_lapor": "01/02/2023 08:40:02",
                    "waktu_response": "01/02/2023 08:45:23",
                    "waktu_recovery": "01/02/2023 08:48:47",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Somantri",
                    "alamat_pelapor": "KP CIBUNTU No.0 RT.002 RW.04 CIBITUNG",
                    "no_telp_pelapor": "6281280595909",
                    "keterangan_pelapor": "pada saat pembelian token di struknya masih tarip R1/1300",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101468",
                    "waktu_lapor": "01/02/2023 08:40:38",
                    "waktu_response": "01/02/2023 08:43:34",
                    "waktu_recovery": "01/02/2023 09:11:09",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1655,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000715673",
                    "nama_pelapor": "BP IRFAN",
                    "alamat_pelapor": "JL MANUKAN TAMA A3 No. 28 RT. 1/2 KEL MANUKAN KULON KEC TANDES SURABAYA. SEBELAH HAUS",
                    "no_telp_pelapor": "081330797175",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR UNTUK RENOVASI. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. K5423012001094",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020101472",
                    "waktu_lapor": "01/02/2023 08:40:55",
                    "waktu_response": "01/02/2023 08:52:30",
                    "waktu_recovery": "01/02/2023 10:21:47",
                    "durasi_response_time": 695,
                    "durasi_recovery_time": 5357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsudin",
                    "alamat_pelapor": "JL MAYOR RUSLAN PAGAR ALAM",
                    "no_telp_pelapor": "6285808090711",
                    "keterangan_pelapor": "mohon geser kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101473",
                    "waktu_lapor": "01/02/2023 08:40:55",
                    "waktu_response": "01/02/2023 08:42:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 33950947,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anif sahli",
                    "alamat_pelapor": "DK SANDAN, DESA SIDOKUMPUL, KEC. GUNTUR No.0 RT.2 RW.2 GUNTUR",
                    "no_telp_pelapor": "6285737674568",
                    "keterangan_pelapor": "MUTASI_K (G9923020187982:kwh meter muncul periksa) - tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGOWANU"
                },
                {
                    "no_laporan": "K5323020100128",
                    "waktu_lapor": "01/02/2023 08:40:58",
                    "waktu_response": "01/02/2023 08:43:14",
                    "waktu_recovery": "01/02/2023 08:45:27",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009337152",
                    "nama_pelapor": "IBU  EVA ",
                    "alamat_pelapor": "JL CILIMUS  NO 3 RT-/-  KEL ISOLA KEC SUKASARI KOTA BANDUNG ",
                    "no_telp_pelapor": "0225220307",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 TUNGGAKAN REKENING BERIKUT BK DAN REKENING BERJALAN . TELAH DILUNASI. MOHON PTL DI SAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101478",
                    "waktu_lapor": "01/02/2023 08:41:12",
                    "waktu_response": "01/02/2023 09:03:17",
                    "waktu_recovery": "01/02/2023 12:55:53",
                    "durasi_response_time": 1325,
                    "durasi_recovery_time": 13956,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL",
                    "alamat_pelapor": "JL  KI MEROGAN  - - RT-13 / RW--",
                    "no_telp_pelapor": "085838216114",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT. PELANGGAN TERKENA BLOCKING TOKEN KARENA KOMPENSASI UJL, NAMUN YBS BERKEBERATAN DIKARENAKAN SEBELUMNYA APP PASKABAYAR DILOKASI DILAKUKAN PENCABUTAN OLEH PETUGAS KARENA ADANYA KETERLAMBATAN TAGIHAN REKENING DAN DILAKUKAN MIGRASI MENJADI PRABAYAR. YBS TETAP MENGINGINKAN TERPASANG APP PASKABAYAR DILOKASI.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020101480",
                    "waktu_lapor": "01/02/2023 08:41:18",
                    "waktu_response": "01/02/2023 08:51:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 33950388,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wawang Deka",
                    "alamat_pelapor": "PR TAMAN PINANG INDAH B5-09 No.0 RT.00 RW.00 SIDOARJO",
                    "no_telp_pelapor": "6285649632222",
                    "keterangan_pelapor": "MUTASI_K (G9923020188026:perlu cek) - voltase naik turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020101481",
                    "waktu_lapor": "01/02/2023 08:41:24",
                    "waktu_response": "01/02/2023 08:50:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 33950474,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NURHIDAYAT",
                    "alamat_pelapor": "DN SUMEDANGAN KEC TLK JAMBE TIMUR No.0 RT.2 RW.1 PURWADANA",
                    "no_telp_pelapor": "6285715623137",
                    "keterangan_pelapor": "MUTASI_K (G9923020187990:mcb lemah) - ngjepret terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020101482",
                    "waktu_lapor": "01/02/2023 08:41:37",
                    "waktu_response": "01/02/2023 08:58:33",
                    "waktu_recovery": "01/02/2023 09:05:12",
                    "durasi_response_time": 1016,
                    "durasi_recovery_time": 399,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0007342120000",
                    "nama_pelapor": "IBU NANI",
                    "alamat_pelapor": "DS SELOPURO LASEM RT 6/5 NO- KEC LASEM KAB REMBANG JATIM ACUAN : DEKAT MAY SALON ",
                    "no_telp_pelapor": "082133706888",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 14451700034 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 58 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5423020101491",
                    "waktu_lapor": "01/02/2023 08:42:38",
                    "waktu_response": "01/02/2023 08:46:08",
                    "waktu_recovery": "01/02/2023 08:49:27",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sriwahyuni",
                    "alamat_pelapor": "DN SEGELENG No.1 RT.1 RW.1 SAKRA",
                    "no_telp_pelapor": "6281939623568",
                    "keterangan_pelapor": "isi token gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101493",
                    "waktu_lapor": "01/02/2023 08:42:41",
                    "waktu_response": "01/02/2023 08:46:21",
                    "waktu_recovery": "01/02/2023 09:12:47",
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 1586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Qonita",
                    "alamat_pelapor": "DS DUKUN ANYAR No. RT.003 RW.01 DUKUN",
                    "no_telp_pelapor": "6283122841846",
                    "keterangan_pelapor": "Selamat pagi bapak/ibu yth, apakah bisa Listrik kami diganti R1 saja biar dapat subsidi , karena kami sangat keberatan dengan tagihan Listrik setiap bulannya. \\nterimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDAYU"
                },
                {
                    "no_laporan": "K5423020101497",
                    "waktu_lapor": "01/02/2023 08:43:32",
                    "waktu_response": "01/02/2023 08:48:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 33950568,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "UP3 PONDOK KOPI",
                    "alamat_pelapor": "JL RAYA PONDOK KELAPA No.B3 RT.1 RW.1 PDK KELAPA",
                    "no_telp_pelapor": "6283866311170",
                    "keterangan_pelapor": "MUTASI_K (G9923020187989:padam) - pelanggan tidak bisa memasukkan pulsa ,karna gagal terus,setempat saat ini padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101498",
                    "waktu_lapor": "01/02/2023 08:43:34",
                    "waktu_response": "01/02/2023 08:52:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 515,
                    "durasi_recovery_time": 33950363,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tdj",
                    "alamat_pelapor": "Jl. Harapan No.39",
                    "no_telp_pelapor": "6282383904310",
                    "keterangan_pelapor": "MUTASI_K (G9923020188006:gangguan teknik) - Kilometer listriknya berbunyi sebelum token listrik habis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5423020101499",
                    "waktu_lapor": "01/02/2023 08:43:40",
                    "waktu_response": "01/02/2023 09:35:02",
                    "waktu_recovery": "01/02/2023 09:41:23",
                    "durasi_response_time": 3082,
                    "durasi_recovery_time": 381,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmatullah Hidayathi",
                    "alamat_pelapor": "DS KARANG BATA UTARA RT. RW. KR BATA U",
                    "no_telp_pelapor": "6281803641040",
                    "keterangan_pelapor": "Token tidak bisa diinputkan ke kwh meter / selalu direjek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020101500",
                    "waktu_lapor": "01/02/2023 08:43:42",
                    "waktu_response": "01/02/2023 08:45:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 33950747,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dany Ardhan",
                    "alamat_pelapor": "KP PER.UNHALU BLK.C.6 No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281343797555",
                    "keterangan_pelapor": "MUTASI_K (G9923020187985:perlu penanganan gangguan) - kWh meter gagal mengisi token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020101502",
                    "waktu_lapor": "01/02/2023 08:43:44",
                    "waktu_response": "01/02/2023 08:51:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 481,
                    "durasi_recovery_time": 33950387,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sarifudin Ishak",
                    "alamat_pelapor": "DS TISNO GAMBAR No.416 RT. 9 RW. 5 KRAJAN",
                    "no_telp_pelapor": "6285236707149",
                    "keterangan_pelapor": "MUTASI_K (G9923020187994:GANGGUAN) - pada kWh meter muncul keterangan inscek, token cepat habis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5223020100339",
                    "waktu_lapor": "01/02/2023 08:43:44",
                    "waktu_response": "01/02/2023 08:55:20",
                    "waktu_recovery": "01/02/2023 11:05:03",
                    "durasi_response_time": 696,
                    "durasi_recovery_time": 7783,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAMHARI ",
                    "alamat_pelapor": "JL PALEM MANIS KAMPUNG GANDASARI NO 03 RT 01 RW 07 KEL GANDASARI KEC JATIUWUNG KAB TANGERANG BANTEN ACUAN DEKAT DNGAN SBELAH MENARA TELKOM ",
                    "no_telp_pelapor": "082124044441",
                    "keterangan_pelapor": "PELANGGAN NO METER 32020329309 TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA PULSA 37 KWH ,  PTL MENYALA, INFO PELANGGAN  TIDAK ADA PEMBARUAN DI KWH METER, NO TOKEN 0375 9184 3583 6070",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101504",
                    "waktu_lapor": "01/02/2023 08:44:06",
                    "waktu_response": "01/02/2023 08:45:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 60,
                    "durasi_recovery_time": 33950786,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AZIZAH ",
                    "alamat_pelapor": "KK DAMAILESTARI BLOK C 8 NO 4 KEL CIANTRA KEC CIKARANG SELATAN BEKASI ",
                    "no_telp_pelapor": "02189900476",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELSAIAN  PELANGGAN DENGAN NO METER14339371255   TIDAK DAPAT MELAKUKAN PEMBELIAN PULSA TOKEN PADA DATA P2APST TERTERA BLOKING PEMBELIAN NAMUN PADA DATA AP2T TIDAK TERTERA KETERANGAN BLOKING ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101505",
                    "waktu_lapor": "01/02/2023 08:44:11",
                    "waktu_response": "01/02/2023 08:46:48",
                    "waktu_recovery": "01/02/2023 09:34:43",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 2875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ENDAH ",
                    "alamat_pelapor": "JL.DARMA PUTERA RAYA RT 01/07 NO 0  KEL KEBAYORAN SELATAN KEC KEBAYORAN LAMA JAKSEL LOKASI SETEMPATNYA ALFAMRT ",
                    "no_telp_pelapor": "081398731030",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 31/01/23 PELANGGAN DENGAN ID METER 32900641559 MEMBELI TOKEN SEBESAR RP. 5000.000,- RP 1,000,000, RP 1,000,000, RP 500,000 NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101508",
                    "waktu_lapor": "01/02/2023 08:44:29",
                    "waktu_response": "01/02/2023 09:10:21",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "durasi_response_time": 1552,
                    "durasi_recovery_time": 3606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DESI ALFIANITA PUTRI",
                    "alamat_pelapor": "PR GRY BARUNGU A No.18 RT. RW. NGARES",
                    "no_telp_pelapor": "6282332233225",
                    "keterangan_pelapor": "selamat pagi ...apa tidak salah tagihan saya segitu..bulan2 sebelumnya2 tagihan saya dibawah 200 rb ini saya kok hampir 200% selisihnya.. mohon dicek kembali ..ino saya foto kondisi kwh saya saat ini..mohon dicek kembali.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020101511",
                    "waktu_lapor": "01/02/2023 08:44:56",
                    "waktu_response": "01/02/2023 10:02:19",
                    "waktu_recovery": "01/02/2023 10:28:20",
                    "durasi_response_time": 4643,
                    "durasi_recovery_time": 1561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Aditya",
                    "alamat_pelapor": "DN PENJOLAN No. RT.2 RW.1 KARANGBEND",
                    "no_telp_pelapor": "6285157783034",
                    "keterangan_pelapor": "Pembelian token listrik baik offline maupun online di PLN Mobile selalu gagal/tidak berhasil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020101512",
                    "waktu_lapor": "01/02/2023 08:45:08",
                    "waktu_response": "01/02/2023 08:52:56",
                    "waktu_recovery": "01/02/2023 11:42:34",
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 10178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ANGGITA",
                    "alamat_pelapor": "JL MATARAM, PR PONDOK MANDA 1 BLOK U NO.1, KEL TUGU, KEC CIMANGGIS, KOTA DEPOK, JAWA BARAT ",
                    "no_telp_pelapor": "081295385090",
                    "keterangan_pelapor": "TGL 30/01/2023 REK JAN 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101516",
                    "waktu_lapor": "01/02/2023 08:45:24",
                    "waktu_response": "01/02/2023 08:49:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 33950518,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI / BP SURYANATA ",
                    "alamat_pelapor": "JL BINTARA JAYA VIII NO 4 RT-8 / RW-9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI // ACUAN : SAMPING BENGKEL ARKAN / JL OJOLALI ",
                    "no_telp_pelapor": "0895343333848",
                    "keterangan_pelapor": "MUTASI_K (G9923020188011:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 17 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101517",
                    "waktu_lapor": "01/02/2023 08:45:18",
                    "waktu_response": "01/02/2023 09:43:12",
                    "waktu_recovery": "01/02/2023 10:41:51",
                    "durasi_response_time": 3474,
                    "durasi_recovery_time": 3519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FITRIANI S.PD",
                    "alamat_pelapor": "jl.poros kostrad kariango",
                    "no_telp_pelapor": "6282393382868",
                    "keterangan_pelapor": "biaya penerbitan SLO dan NIDI yang sedikit mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020101518",
                    "waktu_lapor": "01/02/2023 08:45:25",
                    "waktu_response": "01/02/2023 08:47:46",
                    "waktu_recovery": "01/02/2023 08:54:23",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 397,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "Jl. Tanah Baru Raya Blok Bale No.41",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "isi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5123020100259",
                    "waktu_lapor": "01/02/2023 08:45:50",
                    "waktu_response": "01/02/2023 09:11:45",
                    "waktu_recovery": "01/02/2023 10:01:02",
                    "durasi_response_time": 1555,
                    "durasi_recovery_time": 2957,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "004667136",
                    "nama_pelapor": "BP MUNIR ",
                    "alamat_pelapor": "JL - NO 0 N PAOTOAN DS JENANGGER RT 0 RW 0 KEC BATANG BATANG KAB SUMENEP / SELATAN BALAI DESA ",
                    "no_telp_pelapor": "085850421214",
                    "keterangan_pelapor": "NM 60011937673 PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" , NO TOKEN 22662463006218351164 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = TIDAK TAHU  , PTL MENYALA \\n ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5323020100133",
                    "waktu_lapor": "01/02/2023 08:45:53",
                    "waktu_response": "01/02/2023 08:59:33",
                    "waktu_recovery": "01/02/2023 09:02:31",
                    "durasi_response_time": 820,
                    "durasi_recovery_time": 178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHIDAYAH",
                    "alamat_pelapor": "JL ARTERI NO 0 RT-1 / RW-3 DS KEBONADEM KEC BRANGSONG KAB KENDAL/SETEMPAT RM RAMAYANA SATE",
                    "no_telp_pelapor": "082328893830",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43 (SILAHKAN KIRIM DIL PREPAID KE P2APST) NO TOKEN 41438551193750694457. KONDISI PTL MENYALA. SISA STROOM TIDAK MENGETAHUI NO METER 46002948613",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENDAL"
                },
                {
                    "no_laporan": "K5423020101524",
                    "waktu_lapor": "01/02/2023 08:45:57",
                    "waktu_response": "01/02/2023 08:56:05",
                    "waktu_recovery": "01/02/2023 10:21:42",
                    "durasi_response_time": 608,
                    "durasi_recovery_time": 5137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roni yahya",
                    "alamat_pelapor": "DS BERINGIN SAKTI PAGAR ALAM",
                    "no_telp_pelapor": "6285859550551",
                    "keterangan_pelapor": "cek kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5223020100343",
                    "waktu_lapor": "01/02/2023 08:46:03",
                    "waktu_response": "01/02/2023 08:55:02",
                    "waktu_recovery": "01/02/2023 09:00:20",
                    "durasi_response_time": 539,
                    "durasi_recovery_time": 318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "173505",
                    "nama_pelapor": "BP ANGGI ",
                    "alamat_pelapor": "KP TAPOS RT.02/01 JL ARYA WASANGKARA NO 70 KEL TAPOS KEC TIGARAKSA KAB TANGERANG LOKASI DEKAT RUMAH RT ACENG , ARAH KE GOLF TIGARAKSA ",
                    "no_telp_pelapor": "081809231300",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN:  546401717273",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101527",
                    "waktu_lapor": "01/02/2023 08:46:14",
                    "waktu_response": "01/02/2023 09:17:48",
                    "waktu_recovery": "01/02/2023 09:19:54",
                    "durasi_response_time": 1894,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10004590",
                    "nama_pelapor": "IBU NONI",
                    "alamat_pelapor": "JL KRAJAN NO.3 RT-04 / RW-01 DS TEJOREJO KEC RINGINARU KAB KENDAL. ACUAN : BALAI DESA",
                    "no_telp_pelapor": "02155967575",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI LAYANAN PROSES PINDAH APP MELALUI PLN 123. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB. PELANGGAN PERNAH LAPOR DENGAN NO K5423013004907, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WELERI"
                },
                {
                    "no_laporan": "K5423020101528",
                    "waktu_lapor": "01/02/2023 08:46:21",
                    "waktu_response": "01/02/2023 09:12:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1569,
                    "durasi_recovery_time": 33949142,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "h.ridai",
                    "alamat_pelapor": "DS JADUNG No. RT. RW. SUMENEP",
                    "no_telp_pelapor": "62818575554",
                    "keterangan_pelapor": "MUTASI_K (G9923020188036:mohon bantuan) - mau isi token tapi ada keterangan nomer ID di blokir, tadi telfon di 123 katanyaa ada biaya pengalihan belum terbayar. gimana cara bayarnyaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020101529",
                    "waktu_lapor": "01/02/2023 08:46:40",
                    "waktu_response": "01/02/2023 08:48:30",
                    "waktu_recovery": "01/02/2023 09:15:01",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1591,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "LOKASI : PERUM ANGSANA ASRI BLOK A NO 5 JL ANGSANA 1 KEL PAMULANG TIMUR KEC PAMULANG TANGSEL, DEPAN SMP 21 PAMULANG ",
                    "no_telp_pelapor": "081280996533",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP DIKARENAKAN SETEMPAT DALAM RENOVASI, PEMOHON SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101530",
                    "waktu_lapor": "01/02/2023 08:46:37",
                    "waktu_response": "01/02/2023 08:52:31",
                    "waktu_recovery": "01/02/2023 09:45:32",
                    "durasi_response_time": 354,
                    "durasi_recovery_time": 3181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agus mansur irawan",
                    "alamat_pelapor": "DS SEDAYULAWAS No.0 RT.2 RW.2 BRONDONG",
                    "no_telp_pelapor": "6285232132266",
                    "keterangan_pelapor": "kwh meter blm terpasang, tapi laporannya sudah menyala... mohon tindak lanjut  ini no laporan: G5523020100170",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BRONDONG"
                },
                {
                    "no_laporan": "K5423020101531",
                    "waktu_lapor": "01/02/2023 08:46:41",
                    "waktu_response": "01/02/2023 08:59:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 33949895,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "januar wahyu",
                    "alamat_pelapor": "JL SIDOWALUYO No.29 RT.2 RW.2 CARAT",
                    "no_telp_pelapor": "628563234296",
                    "keterangan_pelapor": "MUTASI_K (G9923020188012:mohon untuk di tindak lanjuti) - gagal memasukkan  kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020101534",
                    "waktu_lapor": "01/02/2023 08:46:48",
                    "waktu_response": "01/02/2023 08:56:40",
                    "waktu_recovery": "01/02/2023 10:22:02",
                    "durasi_response_time": 592,
                    "durasi_recovery_time": 5122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhalisa",
                    "alamat_pelapor": "JL ANTARA RECIDENCE A1/6 No. TAMALANREA",
                    "no_telp_pelapor": "6282399309796",
                    "keterangan_pelapor": "token selalu gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101536",
                    "waktu_lapor": "01/02/2023 08:46:54",
                    "waktu_response": "01/02/2023 08:55:16",
                    "waktu_recovery": "01/02/2023 08:59:19",
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AMONIO Hulu",
                    "alamat_pelapor": "PT ADEI DV 5, ",
                    "no_telp_pelapor": "6285211082332",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020101537",
                    "waktu_lapor": "01/02/2023 08:46:58",
                    "waktu_response": "01/02/2023 10:13:17",
                    "waktu_recovery": "01/02/2023 11:12:36",
                    "durasi_response_time": 5179,
                    "durasi_recovery_time": 3559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vera Sigalingging",
                    "alamat_pelapor": "Jl. Jend. Sudirman No.330",
                    "no_telp_pelapor": "6281269053612",
                    "keterangan_pelapor": "nomor token yg saya beli tidak terlihat dimobil bangking",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020101538",
                    "waktu_lapor": "01/02/2023 08:47:16",
                    "waktu_response": "01/02/2023 08:48:35",
                    "waktu_recovery": "01/02/2023 09:24:22",
                    "durasi_response_time": 79,
                    "durasi_recovery_time": 2147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101543",
                    "waktu_lapor": "01/02/2023 08:47:44",
                    "waktu_response": "01/02/2023 08:55:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 33950133,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "maas",
                    "alamat_pelapor": "JL SALAHUDIN GG. KEPITING No.0 RT.7 RW.0 TJ.KARANG",
                    "no_telp_pelapor": "6287765589759",
                    "keterangan_pelapor": "MUTASI_K (G9923020188002:teknis) - kontaktor kwh mtr mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020101545",
                    "waktu_lapor": "01/02/2023 08:48:09",
                    "waktu_response": "01/02/2023 09:33:33",
                    "waktu_recovery": "01/02/2023 10:41:29",
                    "durasi_response_time": 2724,
                    "durasi_recovery_time": 4076,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010970688",
                    "nama_pelapor": "BP SAHRIZAL SYARIF",
                    "alamat_pelapor": "JL BATU RADEN 1 BLOK 4 NO 37 RT-000 / RW-00 KEL PENGASINAN KEC RAWA LUMBU KAB BEKASI JAWA BARAT DEKAT KEMANG PRATAMA",
                    "no_telp_pelapor": "0811979520",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEB 23  STAND AKHIR 25781 ST APP TGL 01/02/23 = 25291 RUMAH TIDAK HUNI DAN BERPAGAR. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN FEB 2023 . PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101548",
                    "waktu_lapor": "01/02/2023 08:48:22",
                    "waktu_response": "01/02/2023 08:49:18",
                    "waktu_recovery": "01/02/2023 08:51:17",
                    "durasi_response_time": 56,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ichad pardhan",
                    "alamat_pelapor": "PR GAZA RESIDENCE K-46 No. RT.0 RW.0",
                    "no_telp_pelapor": "6282334250500",
                    "keterangan_pelapor": "meteran boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101549",
                    "waktu_lapor": "01/02/2023 08:48:22",
                    "waktu_response": "01/02/2023 09:10:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1325,
                    "durasi_recovery_time": 33949265,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riyan sopyan",
                    "alamat_pelapor": "KK PRATISTA KAV No.8 RT.000 RW.00 ANTAPANI",
                    "no_telp_pelapor": "6282120867195",
                    "keterangan_pelapor": "MUTASI_K (G9923020188030:kWh periksa) - Minta kode temper karena ada tulisan periksa,mohon kirimkan kode temper ke no wa ini  082120867195 ,tidak usah mengirim petugas karena saya bisa memasukannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020101550",
                    "waktu_lapor": "01/02/2023 08:48:38",
                    "waktu_response": "01/02/2023 08:49:56",
                    "waktu_recovery": "01/02/2023 08:55:52",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DONA MAHARDIKA ",
                    "alamat_pelapor": "TAMAN CIKUNIR INDAH BLOK C5/13 A RT 01/ RW 11 JAKAMULYA, BEKASI SELATAN",
                    "no_telp_pelapor": "08568650079",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 31/01/23 SEBESAR RP. 20.000,- DENGAN NO. TOKEN 2854-1922-4907-5871-1595. SISA TOKEN 49,02 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101551",
                    "waktu_lapor": "01/02/2023 08:48:40",
                    "waktu_response": "01/02/2023 08:50:11",
                    "waktu_recovery": "01/02/2023 09:33:36",
                    "durasi_response_time": 91,
                    "durasi_recovery_time": 2605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOGI/ IBU RARA ",
                    "alamat_pelapor": "PR CITRA PASUNDAN BLOK-C8 NO.15 JL CURUG WETAN KEL CURUG KEC CURUG KAB TANGERANG. ",
                    "no_telp_pelapor": "085319384665",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK TGL 31/01/23. ID METER 45043212492. YBS MENGHUBUNGI KEMBALI CC.54.WAHYU_P//09:30",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101555",
                    "waktu_lapor": "01/02/2023 08:48:55",
                    "waktu_response": "01/02/2023 08:53:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 33950287,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anggi",
                    "alamat_pelapor": "JL .KEMUNING",
                    "no_telp_pelapor": "6285244992221",
                    "keterangan_pelapor": "MUTASI_K (G9923020188000:pelayanan gangguan ) - kwh redup2, kadang mati kadang menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWITTO"
                },
                {
                    "no_laporan": "K5423020101557",
                    "waktu_lapor": "01/02/2023 08:49:05",
                    "waktu_response": "01/02/2023 09:08:11",
                    "waktu_recovery": "01/02/2023 10:34:22",
                    "durasi_response_time": 1146,
                    "durasi_recovery_time": 5171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADI ISLAHUDIN",
                    "alamat_pelapor": "DN HAURDUNI No. RT.5 RW.3 MAJA UTARA",
                    "no_telp_pelapor": "6281284207304",
                    "keterangan_pelapor": "pengajuan Geser Tiang Listrik  dari tengah sawah ke pinggir searah kabel sepanjang 2.5 meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAJALENGKA"
                },
                {
                    "no_laporan": "K5423020101560",
                    "waktu_lapor": "01/02/2023 08:49:32",
                    "waktu_response": "01/02/2023 08:50:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 33950462,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAWAN MUHIDIN",
                    "alamat_pelapor": "JL JL. CIPAWITRA MANGKUBUMI No.",
                    "no_telp_pelapor": "6281292827166",
                    "keterangan_pelapor": "MUTASI_K (G9923020187997:TEGANGAN DROP) - tegangan drop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101561",
                    "waktu_lapor": "01/02/2023 08:49:45",
                    "waktu_response": "01/02/2023 08:52:33",
                    "waktu_recovery": "01/02/2023 09:22:11",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 1778,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JL. BANGKA 11 NO 52 RT 006/010 KEL PELA MAMPANG KEC MAMPANG PRAPATAN JAK - SEL",
                    "no_telp_pelapor": "081286940400",
                    "keterangan_pelapor": "MOHON PERIKSA APP, BEBERAPA ANGKA KEYPAD RUSAK DAN PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 47 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101565",
                    "waktu_lapor": "01/02/2023 08:50:19",
                    "waktu_response": "01/02/2023 08:55:44",
                    "waktu_recovery": "01/02/2023 10:55:29",
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 7185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kabul M",
                    "alamat_pelapor": "DN SEPAKAT BERINGIN No.0 BERINGIN",
                    "no_telp_pelapor": "6281264422414",
                    "keterangan_pelapor": "Selamat pagi Bpk/Ibu yg bertugas... Saya ingin konformasi terkait pengaduan saya di bulan lalu dengan no K5423010105655.\\n\\nKenapa belum selesai, sampai saat ini NILAI KWH meter saya masi selisih.\\nTolong di kroscek ulang, stand akhir yg harus saya bayar di angka 15421.\\nDan nilai aktual di KWH meter saat ini 15348...\\nTerimakasi ...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020101566",
                    "waktu_lapor": "01/02/2023 08:50:22",
                    "waktu_response": "01/02/2023 09:00:46",
                    "waktu_recovery": "01/02/2023 10:21:35",
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 4849,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy sofian",
                    "alamat_pelapor": "JL SERMA WANAR PAGAR ALAM",
                    "no_telp_pelapor": "6285890021167",
                    "keterangan_pelapor": "cek kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101567",
                    "waktu_lapor": "01/02/2023 08:50:48",
                    "waktu_response": "01/02/2023 08:59:38",
                    "waktu_recovery": "01/02/2023 09:25:52",
                    "durasi_response_time": 530,
                    "durasi_recovery_time": 1574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANTO",
                    "alamat_pelapor": "KOMP DEPKES JL LITBANGKES BLOK B1 NO 4A RT 011/04 KEL SUNTER JAYA KEC TJ PRIUK JAKUT ",
                    "no_telp_pelapor": "0216505424",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 24/01/23 PERGANTIAN APP PRABAYAR KARENA RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA 97 KWH PADA APP LAMA (ID METER 86019570489). YBS MENGINGINKAN AGAR SISA KWH TSB DAPAT DIKONVERSI KE APP BARU (ID METER 86231593665).",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5323020100137",
                    "waktu_lapor": "01/02/2023 08:51:08",
                    "waktu_response": "01/02/2023 08:57:35",
                    "waktu_recovery": "01/02/2023 10:10:52",
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 4397,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "PR DJARUM D3 CISITU RT 3 RW 9 BLOK D3 DESA CIMEKAR KEC CILEUNYI / LOKASI BERUPA GUDANG WARNA BIRU",
                    "no_telp_pelapor": "081291767323",
                    "keterangan_pelapor": "MOHON BANTU LAYANAN GESER APP METER NO METER 32125793847, DIGESER KARENA POSISI SAAT INI DIRASA KURANG PAS.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020101576",
                    "waktu_lapor": "01/02/2023 08:52:10",
                    "waktu_response": "01/02/2023 09:11:23",
                    "waktu_recovery": "01/02/2023 13:33:02",
                    "durasi_response_time": 1153,
                    "durasi_recovery_time": 15699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL PENDIDIKAN No. 0 0 RT 0 RW 0, BATULAYA, TINAMBUNG, KAB. POLEWALI MANDAR, SULAWESI BARAT",
                    "no_telp_pelapor": "085397290000",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 19/12/23 PEMBAYARAN PROSES PB (R1MT/900 VA) DENGAN NO REG 3293012038786 NAMUN HINGGA SAAT INI BELUM ADA REALISASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAJENE"
                },
                {
                    "no_laporan": "K5423020101579",
                    "waktu_lapor": "01/02/2023 08:52:06",
                    "waktu_response": "01/02/2023 09:01:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 33949808,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.Yusuf",
                    "alamat_pelapor": "DS BALUN IJUK KEC MERAWANG KAB BANGKA No.0 0",
                    "no_telp_pelapor": "6285783338653",
                    "keterangan_pelapor": "MUTASI_K (G9923020188016:coba dulu dari VCC pandu telpon) - slamat pagi . pak.. mohon bantuannya.. kwh kmi.. muncul tulisan periksa lampunya ngak nyala.. tlong dibantu.  trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020101580",
                    "waktu_lapor": "01/02/2023 08:52:14",
                    "waktu_response": "01/02/2023 08:58:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 358,
                    "durasi_recovery_time": 33950000,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FANI ",
                    "alamat_pelapor": "JL BENESARI LEGIAN NO- RT-- / RW-- KEL KUTA KEC KUTA KAB BADUNG BALI  // ACUAN : BELAKANG SE HOUSE BEACH INN ",
                    "no_telp_pelapor": "081337774994",
                    "keterangan_pelapor": "MUTASI_K (G9923020188007:GAGAL MENGISI TOKEN) - MOHON BANTUANNYA PENGISIAN TOKEN TGL 01/02/2023 PELNGGAN ID METER 14406810243, MELAKUKAN PEMBELIAN TOKEN DENGAN NOMINAL RP.1.000.000  NAMUN PADA SAAT DI INPUT PADA APP TERTERA GAGAL (PTL MENYALA ) SISA 170.20 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101587",
                    "waktu_lapor": "01/02/2023 08:52:45",
                    "waktu_response": "01/02/2023 08:54:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33950246,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dany Ardhan",
                    "alamat_pelapor": "JL RA.KARTINI,LRG BERINGIN No.00 RT.5 RW.2 KESSILAMPE",
                    "no_telp_pelapor": "6282177411790",
                    "keterangan_pelapor": "MUTASI_K (G9923020187998:perlu penanganan gangguan) - kWh meter tertulis periksa. mohon bantuannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020101589",
                    "waktu_lapor": "01/02/2023 08:52:49",
                    "waktu_response": "01/02/2023 08:54:36",
                    "waktu_recovery": "01/02/2023 09:27:04",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 1948,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ratmi",
                    "alamat_pelapor": "DS TIAKKA' KAERO No.0 RT.0 0",
                    "no_telp_pelapor": "6282293367832",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAKALE"
                },
                {
                    "no_laporan": "K5323020100139",
                    "waktu_lapor": "01/02/2023 08:52:53",
                    "waktu_response": "01/02/2023 08:55:07",
                    "waktu_recovery": "01/02/2023 09:13:07",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 1080,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAMSURI",
                    "alamat_pelapor": "JL PONCOL INDAH V NO.43 RT-3 RW-2 KEL CIRENDE KEC CIPUTAT KOTA TANGERANG SELATAN ",
                    "no_telp_pelapor": "081398988083",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN STROOM (SILAHKAN KIRIM DIL PREPAID KE P2APST !!!) SISA 444KWH.INFO PELANGGAN TIDAK ADA PERGANTIAN APP METER .\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101591",
                    "waktu_lapor": "01/02/2023 08:52:58",
                    "waktu_response": "01/02/2023 09:22:52",
                    "waktu_recovery": "01/02/2023 10:19:45",
                    "durasi_response_time": 1794,
                    "durasi_recovery_time": 3413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fatma",
                    "alamat_pelapor": "Jl. branta mulia, karang asem timur, citeureup, bogor",
                    "no_telp_pelapor": "6281291393618",
                    "keterangan_pelapor": "tidak bisa melakukan pembelian token listrik, gagal terus kenapa?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020101593",
                    "waktu_lapor": "01/02/2023 08:53:06",
                    "waktu_response": "01/02/2023 08:55:41",
                    "waktu_recovery": "01/02/2023 11:05:08",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 7767,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SOFIAN ",
                    "alamat_pelapor": "JL KP KEBON CAU RT7/2  RW 5  NO 89 KEL  JATAKE KEC JATI UWUNG .  TGR ACUAN  DEKAT GARDU PLN ",
                    "no_telp_pelapor": "081298603253",
                    "keterangan_pelapor": "TGL 31/12/22 TUNGGAKAN REK  NOP 22 DAN DES 22 BERIKUT BK TELAH DILUNASI PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101596",
                    "waktu_lapor": "01/02/2023 08:53:24",
                    "waktu_response": "01/02/2023 09:01:33",
                    "waktu_recovery": "01/02/2023 12:53:11",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 13898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodi Gunawan",
                    "alamat_pelapor": "KP RAWA BANTENG No.0 RT.003 RW.02 LMBNG JAYA",
                    "no_telp_pelapor": "6289608323412",
                    "keterangan_pelapor": "mohon di bantu.\\npada saat isi token muncul ket reject. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020101597",
                    "waktu_lapor": "01/02/2023 08:53:27",
                    "waktu_response": "01/02/2023 09:12:51",
                    "waktu_recovery": "01/02/2023 10:00:55",
                    "durasi_response_time": 1164,
                    "durasi_recovery_time": 2884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vera Riskiyanti",
                    "alamat_pelapor": "kampung beddhi rt03rw01",
                    "no_telp_pelapor": "6287762505731",
                    "keterangan_pelapor": "memasukkan token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5123020100275",
                    "waktu_lapor": "01/02/2023 08:53:30",
                    "waktu_response": "01/02/2023 08:58:44",
                    "waktu_recovery": "01/02/2023 09:10:07",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 683,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHYONO",
                    "alamat_pelapor": "DS KUTA RT.19 RW.4 KEC.BELIK KAB.PEMALANG / SETEMPAT PETERNAKAN AYAM - DEKAT PEMAKAMAN UMUM",
                    "no_telp_pelapor": "088225365974",
                    "keterangan_pelapor": "PENDAFTARAN PB TARIF B1T/3500VA NO KODE BOOKING 7774140000000307 BP LUNAS TGL 24/01/2023 NAMUN BELUM REALISASI. INFO PETUGAS SAAT SURVEY MATERIAL BELUM TERSEDIA, MOHON PELANGGAN DIKONFIRMASI KEMBALI KARENA LISTRIK UNTUK TEMPAT USAHA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RANDUDONGKAL"
                },
                {
                    "no_laporan": "K5423020101601",
                    "waktu_lapor": "01/02/2023 08:53:47",
                    "waktu_response": "01/02/2023 08:55:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 33950152,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Husain Hizam",
                    "alamat_pelapor": "DS BUMI KODYA ASRI No.0 RT.0 RW.0",
                    "no_telp_pelapor": "62817438008",
                    "keterangan_pelapor": "MUTASI_K (G9923020188003:teknis) - kwh meter nyala hidup sndiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020101602",
                    "waktu_lapor": "01/02/2023 08:53:49",
                    "waktu_response": "01/02/2023 08:57:01",
                    "waktu_recovery": "01/02/2023 10:35:16",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 5895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad rahman bandhowi",
                    "alamat_pelapor": "KP RAWA KALONG No. RT.1 RW.3 KARANG SAT",
                    "no_telp_pelapor": "62895417884901",
                    "keterangan_pelapor": "tidak bisa beli token,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020101605",
                    "waktu_lapor": "01/02/2023 08:54:11",
                    "waktu_response": "01/02/2023 08:54:46",
                    "waktu_recovery": "01/02/2023 09:16:45",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 1319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REZA",
                    "alamat_pelapor": "JL RAYA BUKIT KENCANA NO 5   RT-1 / RW-8 KEL JATI MAKMUR KEC PD GEDE BEKASI. ",
                    "no_telp_pelapor": "081218590780",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MENGINPUTKAN TOKEN SETELAH UPDATE VKRN 43 SISA 33 KWH  NO TOKEN 28774931758905019408 DAN  61372690645501079104.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101606",
                    "waktu_lapor": "01/02/2023 08:54:07",
                    "waktu_response": "01/02/2023 09:02:16",
                    "waktu_recovery": "01/02/2023 09:08:22",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "moh fikri",
                    "alamat_pelapor": "Jl. TK Handayani",
                    "no_telp_pelapor": "6285255960110",
                    "keterangan_pelapor": "BTN Baliase Green C8",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020101609",
                    "waktu_lapor": "01/02/2023 08:54:32",
                    "waktu_response": "01/02/2023 09:34:04",
                    "waktu_recovery": "01/02/2023 09:55:43",
                    "durasi_response_time": 2372,
                    "durasi_recovery_time": 1299,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dany",
                    "alamat_pelapor": "KP RANCABALI No. RT.5 RW.4 PADALARANG",
                    "no_telp_pelapor": "6281380592365",
                    "keterangan_pelapor": "saya tidak bisa mengisi token listriknya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5323020100142",
                    "waktu_lapor": "01/02/2023 08:54:56",
                    "waktu_response": "01/02/2023 08:56:57",
                    "waktu_recovery": "01/02/2023 09:02:37",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SENDI",
                    "alamat_pelapor": "JL CISENGKOL PR VILLA PERDANIA RT-3 / RW-7 BLOKE NO 22 KEL SETIA MULYA KEC TAMANSARI KOTA TASIKMALAYA",
                    "no_telp_pelapor": "081313960960",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 86033266635 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH TIDAK MENGETAHUI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101614",
                    "waktu_lapor": "01/02/2023 08:55:07",
                    "waktu_response": "01/02/2023 08:57:25",
                    "waktu_recovery": "01/02/2023 09:38:35",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 2470,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SHALAHUDDIN AL AYYUBI",
                    "alamat_pelapor": "PR TANJUNG PRIOK 2 KAV-B No.3A RT.0 RW.0",
                    "no_telp_pelapor": "6281249902985",
                    "keterangan_pelapor": "Sudah melaksanakan pembayaran Token via Mobile Banking BRI dan transaksi dinyatakan berhasil... namun saat input token di kWh meter beberapa kali dinyatakan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020101618",
                    "waktu_lapor": "01/02/2023 08:55:24",
                    "waktu_response": "01/02/2023 09:25:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1783,
                    "durasi_recovery_time": 33948385,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUYONO",
                    "alamat_pelapor": "DN AENGMERAH BARAT No. RT.6 RW.14 AENGMERAH",
                    "no_telp_pelapor": "6281703513022",
                    "keterangan_pelapor": "MUTASI_K (G9923020188080:gagal token) - gagal masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020101621",
                    "waktu_lapor": "01/02/2023 08:55:37",
                    "waktu_response": "01/02/2023 09:34:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2326,
                    "durasi_recovery_time": 33947829,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Khusnul Arifin",
                    "alamat_pelapor": "JL SUNAN PRAPEN 2/ No.018 RT.3 RW.1 KEBOMAS",
                    "no_telp_pelapor": "6282234146494",
                    "keterangan_pelapor": "MUTASI_K (G9923020188556:penugasan regu) - Meter listrik bertulis EROR__02",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020101622",
                    "waktu_lapor": "01/02/2023 08:55:38",
                    "waktu_response": "01/02/2023 09:00:44",
                    "waktu_recovery": "01/02/2023 11:04:09",
                    "durasi_response_time": 306,
                    "durasi_recovery_time": 7405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Rizky Ramadhan",
                    "alamat_pelapor": "XX BELITUNG No.0 RT. RW.",
                    "no_telp_pelapor": "6281345151518",
                    "keterangan_pelapor": "halo,\\nsaya ingin mengubah sambungan listrik dirumah saya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020101623",
                    "waktu_lapor": "01/02/2023 08:55:43",
                    "waktu_response": "01/02/2023 08:57:58",
                    "waktu_recovery": "01/02/2023 08:59:34",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Candra Stiawan",
                    "alamat_pelapor": "PR GAZA RESIDENCE KAV 51 No.",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101625",
                    "waktu_lapor": "01/02/2023 08:55:53",
                    "waktu_response": "01/02/2023 08:59:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 217,
                    "durasi_recovery_time": 33949922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardy Toip",
                    "alamat_pelapor": "cantilan",
                    "no_telp_pelapor": "6281283830818",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020101630",
                    "waktu_lapor": "01/02/2023 08:56:23",
                    "waktu_response": "01/02/2023 09:00:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 253,
                    "durasi_recovery_time": 33949856,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MARJO.S",
                    "alamat_pelapor": "DS JATIBOGOR No. RT.2 RW.5",
                    "no_telp_pelapor": "6281226709224",
                    "keterangan_pelapor": "MUTASI_K (G9923020188017:mcb off) - KWH meter ada yg korslet.\\nMCB of tidak mau on\\ninstalasi rumah normal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGAL TIMUR"
                },
                {
                    "no_laporan": "K5423020101632",
                    "waktu_lapor": "01/02/2023 08:56:30",
                    "waktu_response": "01/02/2023 08:58:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 33949979,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Slamet",
                    "alamat_pelapor": "JL KAPT PIERE TENDEAN No. 0 RT. 2 RW. 4 PUCANGSEWU",
                    "no_telp_pelapor": "6287733440800",
                    "keterangan_pelapor": "MUTASI_K (G9923020188009:mohon segera dibantu pengamanan) - Mohon segera dibantu pengamanan kwh meter karena renovasi rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PACITAN"
                },
                {
                    "no_laporan": "K5423020101633",
                    "waktu_lapor": "01/02/2023 08:56:32",
                    "waktu_response": "01/02/2023 09:15:44",
                    "waktu_recovery": "01/02/2023 09:51:38",
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 2154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maman surahman",
                    "alamat_pelapor": "PR RUKO SENTRA BISNIS BLOK F No.21 MDN SATRIA",
                    "no_telp_pelapor": "62895353620717",
                    "keterangan_pelapor": "minta di bntu pak daya ya masi dya 3500 ya pak blom 6600 ya pak bisa di bantu setatus ya pak biyar bisa berubah pak ke 6600 pak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5123020100284",
                    "waktu_lapor": "01/02/2023 08:56:43",
                    "waktu_response": "01/02/2023 09:11:04",
                    "waktu_recovery": "01/02/2023 09:23:40",
                    "durasi_response_time": 861,
                    "durasi_recovery_time": 756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VINCEN ",
                    "alamat_pelapor": "JL MANGGA BESAR RAYA NO.47 JA KEL MAPAR KEC TAMANSARI JAKBAR / ACUAN LOKASI DEKAT BEKAS APOTIK BUDI / KANTIN CINA",
                    "no_telp_pelapor": "081284985840",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123013100582 PELANGGAN KONFIRMASI MOHON PENGECEKAN KABEL-KABEL PLN YANG DI TIANG LSITRIK KARENA SEBELUMNYA TGL 26/01/2023 ADA PERCIKAN API DAN SUARA LEDAKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020101637",
                    "waktu_lapor": "01/02/2023 08:57:07",
                    "waktu_response": "01/02/2023 08:59:40",
                    "waktu_recovery": "01/02/2023 09:15:48",
                    "durasi_response_time": 153,
                    "durasi_recovery_time": 968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYUDI ALAMSYAH",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "082225229152",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JAN/2023 = 16099, ST APP TGL 02/01/2023 = 15905. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKANAGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT K5423010202732",
                    "media": "Email",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101638",
                    "waktu_lapor": "01/02/2023 08:57:01",
                    "waktu_response": "01/02/2023 09:13:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 978,
                    "durasi_recovery_time": 33949093,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENY HARJITO",
                    "alamat_pelapor": "perum manisrenggo residence blok f kediri",
                    "no_telp_pelapor": "6287854437600",
                    "keterangan_pelapor": "MUTASI_K (G9923020188867:perlu cek petugas) - kWh meter setiap dinyalakan 1 menit kemudian mati , dan selalu berulang hal sprt itu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5423020101644",
                    "waktu_lapor": "01/02/2023 08:57:31",
                    "waktu_response": "01/02/2023 10:24:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5222,
                    "durasi_recovery_time": 33944819,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asmui",
                    "alamat_pelapor": "JL SWADAYA GG.TUNAS HARAPAN No.D27 RT.97 RW.8",
                    "no_telp_pelapor": "6281258873198",
                    "keterangan_pelapor": "MUTASI_K (G9923020188121:MCB Rusak) - MCB pada Kwh meter off",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020101646",
                    "waktu_lapor": "01/02/2023 08:58:20",
                    "waktu_response": "01/02/2023 09:23:36",
                    "waktu_recovery": "01/02/2023 12:02:10",
                    "durasi_response_time": 1516,
                    "durasi_recovery_time": 9514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antonius Didik Heri prayitna",
                    "alamat_pelapor": "menulis sumbersari moyudan sleman yogyakarta",
                    "no_telp_pelapor": "62882005842237",
                    "keterangan_pelapor": "setelah di ganti meteran jadi boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020101647",
                    "waktu_lapor": "01/02/2023 08:58:24",
                    "waktu_response": "01/02/2023 09:02:51",
                    "waktu_recovery": "01/02/2023 10:17:33",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 4482,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Resti Rahayu",
                    "alamat_pelapor": "KP BOJONG DENGKENG No. RT.3 RW.6",
                    "no_telp_pelapor": "6281286518017",
                    "keterangan_pelapor": "setiap kali mengisi token listrik selalu gagal, dimohon untuk memberikan solusi agar masalah ini bisa segera teratasi. terima kasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANGGEUNG"
                },
                {
                    "no_laporan": "K5423020101651",
                    "waktu_lapor": "01/02/2023 08:58:46",
                    "waktu_response": "01/02/2023 09:04:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 33949627,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riska Julia Nanda",
                    "alamat_pelapor": "JL MELUR Ds.DEAH GLUM RT.0 RW.0",
                    "no_telp_pelapor": "6285222481059",
                    "keterangan_pelapor": "MUTASI_K (G9923020188025:app periksa) - tidak bisa melakukan pengisian token keluar periksa dilayar meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020101655",
                    "waktu_lapor": "01/02/2023 08:58:51",
                    "waktu_response": "01/02/2023 08:59:44",
                    "waktu_recovery": "01/02/2023 09:00:38",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imron Rosyidi",
                    "alamat_pelapor": "rt 05 rw 02 dusun krajan brani wetan maron probolinggo jawa timur",
                    "no_telp_pelapor": "6285333276196",
                    "keterangan_pelapor": "tidak bisa beli token padhal masih tanggal 1",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101656",
                    "waktu_lapor": "01/02/2023 08:58:56",
                    "waktu_response": "01/02/2023 09:33:55",
                    "waktu_recovery": "01/02/2023 10:22:24",
                    "durasi_response_time": 2099,
                    "durasi_recovery_time": 2909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tommy Setyo Aprilianto",
                    "alamat_pelapor": "JL DS PEKAYON BL D/B2 No.43",
                    "no_telp_pelapor": "628118137766",
                    "keterangan_pelapor": "sudah selama 2 bulan terakhir tagihan listrik tiba-tiba membengkak. mhn dicek kWh meter nya khawatir ada kebocoran instalasi listrik.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020100379",
                    "waktu_lapor": "01/02/2023 09:00:12",
                    "waktu_response": "01/02/2023 09:33:06",
                    "waktu_recovery": "01/02/2023 09:45:14",
                    "durasi_response_time": 1974,
                    "durasi_recovery_time": 728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AIKARTININGSIH ",
                    "alamat_pelapor": "JL CIMERANG NO 115 KP CIPARANG, DESA CIPATAT RT-3 / RW-7 KEC CIPATAT KAB BANDUNG BARAT // DEKAT DENGAN MASJID AL FALAH ",
                    "no_telp_pelapor": "6285721624006",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN PTL MENYALA  SISA TOKEN 70 KWH TIDAK ADA PERUBAHAN NO METER DAN BLOCKING TOKEN. PELANGGAN MENGHUBUNGI KEMBALI, MOHON DITINDAKLANJUTI (CC.55.ASTARI)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RAJAMANDALA"
                },
                {
                    "no_laporan": "K5423020101665",
                    "waktu_lapor": "01/02/2023 09:00:31",
                    "waktu_response": "01/02/2023 09:01:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 33949826,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WULAN ",
                    "alamat_pelapor": "JL GANG ADIL RT 15 RW 4 NO 201 KEL SETU KEC SETU TANGSEL. ARH PESON VILLA MAS SERPONG",
                    "no_telp_pelapor": "089603504282",
                    "keterangan_pelapor": "MUTASI_K (G9923020188024:Pelanggan masuk kategori gangguan) - MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR DESEMBER 2022 DILAKUKAN PEMASANGAN TIANG LISTRIK OLEH VENDOR PT PLN DI LAHAN MILIK PELANGGAN. PELANGGAN BERKEBERATAN ATAS PERIHAL TSB DAN MENGINGINKAN AGAR TIANG TSB DICABUT DAN DIPINDAHKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101667",
                    "waktu_lapor": "01/02/2023 09:00:35",
                    "waktu_response": "01/02/2023 09:15:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 913,
                    "durasi_recovery_time": 33948944,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINDA / Winda Dwi Listyarini",
                    "alamat_pelapor": "LINK KEDUNG BAYA RT 2 RW 4 KEC CIBEBER KEL KALITIMBANG CILEGON BANTEN ",
                    "no_telp_pelapor": "087889870979 ",
                    "keterangan_pelapor": "MUTASI_K (G9923020188043:kwh rusak) - MOHON BANTUAN DAN PENYELESAIAN. SESUAI INFO PELANGGAN, MCB PADA KWH METER DAN MCB DI DALAM KONDISI ON. LISTRIK MENYALA. NAMUN TGL 01/02/2023 MALAM HARI  SETELAH ADA PETIR TIBA-TIBA LISTRIK PADAM. DILAKUKAN PENGECEKAN TERNYATA MCB DALEM OFF  SUDAH DI NYALAKAN DAN LAMPU NYALA NAMUN KONDISI KWH ATAU METERAN MATI LAMPU INDIKATOR NYA MATI DAN PIRINGAN METERANNYA TIDAK BERPUTAR. YBS MENGINGINKAN DILAKUKAN PENGECEKAN. ",
                    "media": "Facebook",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020101669",
                    "waktu_lapor": "01/02/2023 09:00:46",
                    "waktu_response": "01/02/2023 09:47:05",
                    "waktu_recovery": "01/02/2023 10:50:10",
                    "durasi_response_time": 2779,
                    "durasi_recovery_time": 3785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HERTATI",
                    "alamat_pelapor": "DS KAMNELO NO.LUHU KEC.PIRU KAB PULAU MULA BELAKANG",
                    "no_telp_pelapor": "081315661246",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR 15 HARI LALU PETUGAS DATANG KE LOKASI UNTUK MELAKUKAN PEMUTUSAN SEMENTARA DI LOKASI YBS, TERKAIT TUNGGAKAN. SESUAI INFO PELANGGAN YBS TELAH DATANG KE UNIT TERKAIT PEMBAYARAN TUNGGAKAN TSBT NAMUN YBS DIINFORMASIKAN NO REG DAN DISARANKAN DI BAYAR KE MINIMARKET, NAMUN NO REG TIDAK TEMUKAN. BEDASARKAN DATA PADA AP2T ID PEL SAAT INI SUDAH MENJADI LAYANAN PRABAYAR DAN PEMBAYARAN REKENING HANYA SAMPAI MEI 2022, NAMUN DI PERSIL PELANGGAN MASIH TERPASANG APP PASCABAYAR",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HITU"
                },
                {
                    "no_laporan": "K5423020101674",
                    "waktu_lapor": "01/02/2023 09:01:09",
                    "waktu_response": "01/02/2023 09:11:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 606,
                    "durasi_recovery_time": 33949217,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ikhwanul Kirom",
                    "alamat_pelapor": "GG WONOYOSO 02 RT.16 RW.4 NUR ESA",
                    "no_telp_pelapor": "6285600022321",
                    "keterangan_pelapor": "MUTASI_K (G9923020188032:GANGGUAN) - Ga bisa masukin token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K5423020101680",
                    "waktu_lapor": "01/02/2023 09:01:53",
                    "waktu_response": "01/02/2023 09:33:22",
                    "waktu_recovery": "01/02/2023 15:49:30",
                    "durasi_response_time": 1889,
                    "durasi_recovery_time": 22568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad ruland marua dunggio",
                    "alamat_pelapor": "JL PASAR TANAH MERAH No.5B RT.4 RW.13 PENGASINAN",
                    "no_telp_pelapor": "6289513635209",
                    "keterangan_pelapor": "no tlpn sya berubah 095692830787",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101683",
                    "waktu_lapor": "01/02/2023 09:01:57",
                    "waktu_response": "01/02/2023 09:41:07",
                    "waktu_recovery": "01/02/2023 10:32:53",
                    "durasi_response_time": 2350,
                    "durasi_recovery_time": 3106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jihan Apriana",
                    "alamat_pelapor": "KP MALANG NENGAH No.0 RT.0 RW.0 MEDONG",
                    "no_telp_pelapor": "6285773747200",
                    "keterangan_pelapor": "tidak bisa beli token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDEGLANG"
                },
                {
                    "no_laporan": "K5423020101684",
                    "waktu_lapor": "01/02/2023 09:02:04",
                    "waktu_response": "01/02/2023 09:31:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1795,
                    "durasi_recovery_time": 33947973,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Amir Ahmad",
                    "alamat_pelapor": "JL IR SUTAMI BLOK TB No.22 RT.0 RW.0 TALLO",
                    "no_telp_pelapor": "6281355251764",
                    "keterangan_pelapor": "MUTASI_K (G9923020188060:gangguan teknis) - kwh meter mati lampu juga padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5123020100298",
                    "waktu_lapor": "01/02/2023 09:02:49",
                    "waktu_response": "01/02/2023 09:05:35",
                    "waktu_recovery": "01/02/2023 13:28:08",
                    "durasi_response_time": 166,
                    "durasi_recovery_time": 15753,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL.SIWALAN NO0 DN TONDOMULYO RT-3 / RW-1 KEL GADUNGAN KEC PUNCU KAB KEDIRI. DEKAT PEREMPATAN",
                    "no_telp_pelapor": "085736767409",
                    "keterangan_pelapor": "NM 14009676199 KESULITAN PEMBELIAN TOKEN DI SHOPEE DENGAN KETERANGAN NM TIDAK TERDAFTAR DAN KETERANGAN KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 626,16 KWH.BELUM ADA GANTI KWH METER. PELANGGAN JUGA INGIN DILAKUKAN PENGGANTIAN KWH METER KARENA KEMARIN MENOLAK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020101686",
                    "waktu_lapor": "01/02/2023 09:02:47",
                    "waktu_response": "01/02/2023 09:11:40",
                    "waktu_recovery": "01/02/2023 09:40:13",
                    "durasi_response_time": 533,
                    "durasi_recovery_time": 1713,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUCHAMAD FATHONY",
                    "alamat_pelapor": "JL MANUKAN REJO 10 BLOK 4E No.16 RT.3 RW.6 MANUKAN",
                    "no_telp_pelapor": "62818300358",
                    "keterangan_pelapor": "no idpel ganti?dulu 86001378081 sekarang berubah sudah saya belikan token gak bisa di input, gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020101687",
                    "waktu_lapor": "01/02/2023 09:02:59",
                    "waktu_response": "01/02/2023 09:04:50",
                    "waktu_recovery": "01/02/2023 09:05:38",
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sueb",
                    "alamat_pelapor": "DN RANGKANG No. RT.4 RW.2",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101690",
                    "waktu_lapor": "01/02/2023 09:03:18",
                    "waktu_response": "01/02/2023 09:08:27",
                    "waktu_recovery": "01/02/2023 13:15:20",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 14813,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bagus Harry Sudarmono",
                    "alamat_pelapor": "JL JL PERMATA MIRAH NO1A",
                    "no_telp_pelapor": "6281219703163",
                    "keterangan_pelapor": "ingin tambah daya dari 16.500va menjadi 23.000va",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100157",
                    "waktu_lapor": "01/02/2023 09:04:24",
                    "waktu_response": "01/02/2023 09:24:57",
                    "waktu_recovery": "01/02/2023 09:43:37",
                    "durasi_response_time": 1233,
                    "durasi_recovery_time": 1120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU INA",
                    "alamat_pelapor": "JL.KH ABDUL AJIS DS.KEPUH ANYAR RT/RW 2/3 NO.50 KEC.MOJOANYAR KAB.MOJOKERTO",
                    "no_telp_pelapor": "08970349330",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN TAGLIS JAN 23 BESERTA BK SUDAH DILUNASI VIA BANK BTN. PTL INGIN DISAMBUNG KEMBALI KARENA DI LOKASI APP METER SUDAH DIBONGKAR RAMPUNG OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020101697",
                    "waktu_lapor": "01/02/2023 09:04:28",
                    "waktu_response": "01/02/2023 09:07:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 33949427,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETUT CANDRIWATI",
                    "alamat_pelapor": "PR DELLA GRAHA NO.4, BR GEDE, KEL ABIANBASE, KEC MENGWI, KAB BADUNG, BALI. ACUAN LOKASI : DEPAN PURA DALEM / LAPANGAN UMUM ABIANBASE",
                    "no_telp_pelapor": "08124634287",
                    "keterangan_pelapor": "MUTASI_K (G9923020188027:mohon dibantu cek petugas yantek) - MOHON PERIKSA APP PRABAYAR KARENA DIRAGUKAN KONDISI BEROPERASINYA. KWH DIRASAKAN CEPAT HABIS SEJAK 01/02/2023. SISA 6.56 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5523020100202",
                    "waktu_lapor": "01/02/2023 09:05:14",
                    "waktu_response": "01/02/2023 09:06:13",
                    "waktu_recovery": "01/02/2023 09:46:39",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 2426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PURNAMA",
                    "alamat_pelapor": "PR CLUSTER PERSADA CURUG BLOK C NO 02 RT 02 RW 14 JL. DIKAPENDA KEL SUKABAKTI KEC CURUG KAB TANGGERANG ",
                    "no_telp_pelapor": "081381632126",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 18.70 KWH \\nNO TOKEN : 56721727525361646441\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100160",
                    "waktu_lapor": "01/02/2023 09:05:08",
                    "waktu_response": "01/02/2023 10:03:31",
                    "waktu_recovery": "01/02/2023 10:10:36",
                    "durasi_response_time": 3503,
                    "durasi_recovery_time": 425,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000257868",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JL  - PR GRIYA WINAYA BLOK A5 NO 18 KEL PASIR WANGI KEC UJUNGBERUNG KOTA BANDUNG",
                    "no_telp_pelapor": "081212866900",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN TAGIHAN MELONJAK DAN  HANYA DIKENAKAN REKMIN SAJA KARENA SEBELUMNYA PAGAR TERKUNCI . STAND METER DALAM DATA TGL 29/1/2022 DAN   01/02/2023 18198. PELANGGAN INGIN SEGERA DIKONFIRMASI MENGENAI HAL TSB KARENA MENURUT PELANGAN BUKAN MERUPAKAN KESALAHAN DARI PELANGGAN DAN INGIN ADA KEBIJAKAN PEMBAYARAN . PELANGGAN KEBERATAN UNTUK MELAKUKAN PEMBAYARAN DENGAN LONJAKAN TSB  .   INGIN SEGERA DITINDAKLANJUTI SEBELUM MELAPORKAN KE MEDIA . MOHON DIBANTU \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020101707",
                    "waktu_lapor": "01/02/2023 09:05:14",
                    "waktu_response": "01/02/2023 10:15:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4199,
                    "durasi_recovery_time": 33945379,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "farid",
                    "alamat_pelapor": "tambak rejo wetan",
                    "no_telp_pelapor": "6287777515618",
                    "keterangan_pelapor": "MUTASI_K (G9923020188112:token reject) - masukan token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5423020101709",
                    "waktu_lapor": "01/02/2023 09:05:41",
                    "waktu_response": "01/02/2023 09:37:25",
                    "waktu_recovery": "01/02/2023 10:08:56",
                    "durasi_response_time": 1904,
                    "durasi_recovery_time": 1891,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WIWOHO",
                    "alamat_pelapor": "DK KRICAK KR GENENG No.0 RT. 1 RW. 6 KARANGGNG",
                    "no_telp_pelapor": "6281259617091",
                    "keterangan_pelapor": "kabel banyak yg lecet diatas genteng ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5523020100203",
                    "waktu_lapor": "01/02/2023 09:05:42",
                    "waktu_response": "01/02/2023 09:12:04",
                    "waktu_recovery": "01/02/2023 09:27:55",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 951,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "910211149088",
                    "nama_pelapor": "IBU FANI/BP DIMAS",
                    "alamat_pelapor": "JL DOUBLE SIX  NO-BR- KEL SEMINYAK KEC KUTA KAB BADAN LOKASI: TOWER SIRINE TSUNAMI ",
                    "no_telp_pelapor": "0361480200",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN BERHENTI BERLANGGANAN (P1/5500VA), NOMER KTP : 3515132611820002, ALASAN : KARENA SUDAH SELESAI PENGGUNAANNYA DI LOKASI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101711",
                    "waktu_lapor": "01/02/2023 09:06:08",
                    "waktu_response": "01/02/2023 09:07:40",
                    "waktu_recovery": "01/02/2023 09:44:39",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 2219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KASWIN ",
                    "alamat_pelapor": "KOMPLEK TEGAL RT 001 RW 002 NO 26 BLOK - JL - KEL GEBANG RAYA KEC PRIUK KOTA TANGERANG ACUAN PEMANCINGAN ",
                    "no_telp_pelapor": "081219654544",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN GESER SR TERKAIT RENOVASI BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101714",
                    "waktu_lapor": "01/02/2023 09:06:28",
                    "waktu_response": "01/02/2023 09:29:56",
                    "waktu_recovery": "01/02/2023 10:28:39",
                    "durasi_response_time": 1408,
                    "durasi_recovery_time": 3523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rano rifael",
                    "alamat_pelapor": "uwuran 1 lingkungan 2",
                    "no_telp_pelapor": "6285240054378",
                    "keterangan_pelapor": "tidak bisa isi pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5123020100308",
                    "waktu_lapor": "01/02/2023 09:06:32",
                    "waktu_response": "01/02/2023 09:09:45",
                    "waktu_recovery": "01/02/2023 09:36:50",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 1625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000001492327",
                    "nama_pelapor": "BU TANTO",
                    "alamat_pelapor": "KK VILA MAS INDAH BLOK C9 NO 16 JL SUNGA ROKAN RT 3 RW 15 KEL HARAPAN BARU KEC BEKASI UTARA KOTA BEKASI/ DEKAT TK ARDIKA JAYA",
                    "no_telp_pelapor": "085217168624",
                    "keterangan_pelapor": "PELANGGAN INGIN MELAKUKAN PEMBAYARAN TAGIHAN REKENING BULAN JANUARI KARENA PELANGGAN MERASATIDAK  MEMBAYAR DI BULAN TERSEBUT MOHON BANTU KONFIRMASI KE PELANGGAN.\\nTANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 BESERTA BK TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI. PELANGGAN KONFIRMASI BELUM MELAKUKAN PEMBAYARAN TAGIHAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS, JADI PADA WAKTU MEMBAYAR TAGIHAN YANG KELUAR HANYA TAGIHAN BULAN FEBRUARI.\\nID PEL 537314317161",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020101715",
                    "waktu_lapor": "01/02/2023 09:06:43",
                    "waktu_response": "01/02/2023 09:23:53",
                    "waktu_recovery": "01/02/2023 09:29:30",
                    "durasi_response_time": 1030,
                    "durasi_recovery_time": 337,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elmoris Telaumbanua",
                    "alamat_pelapor": "fadoro",
                    "no_telp_pelapor": "6282235822033",
                    "keterangan_pelapor": "padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5423020101716",
                    "waktu_lapor": "01/02/2023 09:06:52",
                    "waktu_response": "01/02/2023 09:29:08",
                    "waktu_recovery": "01/02/2023 13:54:05",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 15897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARYONO",
                    "alamat_pelapor": "JL KEBON JAYA No.14 RT.4 RW.6 KEBONAGUNG",
                    "no_telp_pelapor": "6285236446879",
                    "keterangan_pelapor": "kwh meter buram tolong segera diganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020101718",
                    "waktu_lapor": "01/02/2023 09:06:54",
                    "waktu_response": "01/02/2023 09:19:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 732,
                    "durasi_recovery_time": 33948746,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "DN SUMURLECEN RT-38 / RW-15 NO - DESA KEDAWANG KEC NGULING KAB PASURUAN JATIM DEKAT TPI",
                    "no_telp_pelapor": "6285755754669",
                    "keterangan_pelapor": "MUTASI_K (G9923020188049:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 21.87 DENGAN NO TOKEN 0808 9817 2619 7026 4651",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020101719",
                    "waktu_lapor": "01/02/2023 09:06:56",
                    "waktu_response": "01/02/2023 09:08:56",
                    "waktu_recovery": "01/02/2023 10:10:39",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 3703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikbal",
                    "alamat_pelapor": "KP CICAYUR 2 RT 01 03 No.",
                    "no_telp_pelapor": "6282123337983",
                    "keterangan_pelapor": "kwh meter tidak bisa beli pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101722",
                    "waktu_lapor": "01/02/2023 09:07:13",
                    "waktu_response": "01/02/2023 09:20:23",
                    "waktu_recovery": "01/02/2023 09:26:16",
                    "durasi_response_time": 790,
                    "durasi_recovery_time": 353,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alno Grahana",
                    "alamat_pelapor": "Trans Buru Mako-Modaumohe",
                    "no_telp_pelapor": "6281341078330",
                    "keterangan_pelapor": "Permohonan pindah tarif R1MT 900V ke B1 900V",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAKO"
                },
                {
                    "no_laporan": "K5423020101723",
                    "waktu_lapor": "01/02/2023 09:07:15",
                    "waktu_response": "01/02/2023 09:12:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 33949155,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "riski",
                    "alamat_pelapor": "DS TIBANG No.",
                    "no_telp_pelapor": "6282320907278",
                    "keterangan_pelapor": "MUTASI_K (G9923020188034:teknik) - ketika gunakan listrik langsung padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020101725",
                    "waktu_lapor": "01/02/2023 09:07:21",
                    "waktu_response": "01/02/2023 09:09:38",
                    "waktu_recovery": "01/02/2023 09:11:04",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TONY SETIAWAN",
                    "alamat_pelapor": "DN KLUANGAN TLOGOARGO TIRIS No.- RT.12 RW.5",
                    "no_telp_pelapor": "6285746801528",
                    "keterangan_pelapor": "beli token gagal mohon batuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101728",
                    "waktu_lapor": "01/02/2023 09:07:35",
                    "waktu_response": "01/02/2023 09:19:25",
                    "waktu_recovery": "01/02/2023 10:35:26",
                    "durasi_response_time": 710,
                    "durasi_recovery_time": 4561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Corleone Pramudya",
                    "alamat_pelapor": "PR DUREN JAYA A No.0 RT.000 RW.00 DRN JAYA",
                    "no_telp_pelapor": "6285286269196",
                    "keterangan_pelapor": "pak/bu, ko tagihan saya bulan ini kurang dari 20rb ya, mohon info, terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020101731",
                    "waktu_lapor": "01/02/2023 09:07:54",
                    "waktu_response": "01/02/2023 09:34:18",
                    "waktu_recovery": "01/02/2023 10:04:56",
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 1838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KARTIKASARI",
                    "alamat_pelapor": "KP CIJAGRA No. RT.14 RW.5 CIROYOM",
                    "no_telp_pelapor": "6281902276507",
                    "keterangan_pelapor": "isi token gagal kenapa ya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020101733",
                    "waktu_lapor": "01/02/2023 09:08:04",
                    "waktu_response": "01/02/2023 09:10:54",
                    "waktu_recovery": "01/02/2023 09:43:52",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 1978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SINAGA",
                    "alamat_pelapor": "PR RAJEG ASRI BLOK F 1 NO 27 RT 16 / RW 2 KEL RAJEG KEC RAJEG KAB TANGERANG BANTEN / DEKAT POS RW 2 ",
                    "no_telp_pelapor": "085218122226",
                    "keterangan_pelapor": "TGL 25/11/22 DATANG KE APL SETEMPAT MEGAJUKAN PROSES PB KEMBALI (R1/1300 VA) MELALUI APL SETEMPAT. PERSAYARATAN (SERTIFIKAT, PBB, KTP DAN ID PEL TETANGGA) TELAH DIBERIKAN KE APL SETEMPAT. TGL 25/11/22 TELAH DILAKUKAN PELUNASAN BIAYA PENYAMBUNGA KEMBALI TANPA NO REG HANYA DIBERIKAN KWITANSI SEBESAR RP 1.700.000,- TELAH DILAKUKAN PELUNASAN  MELALUI APL SETEMPAT. SEKITAR PERTENGAAN  DES 22 DISARANKAN UNTUK BERKOORDINASI KEPADA (BP KUSNADI 081285166180) NAMUN NO TELP TSB TIDAK DAPAT DIHUBUNGI. HINGGA SAAT INI BELUM ADA TINDAK LANJUT. TGL 19/01/23 PELANGGAN SUDAH DIHUBUNGI OLEH PETUGAS VIA WA (08111221776), DIINFORMASIKAN BAHWA UANG PROSES PB TSB AKAN DIKEMBALIKAN DIKARENAKAN YBS MASIH TERDAFTAR PADA ID PEL LAMA (546501094497), DAN SUDAH MENGIRIMKAN FOTO BUKTI KEHILANGAN DARI KEPOLISIAN DAN BUKU REKENING VIA WA, TGL 21/01/23 SUDAH DIKONFIRMASI PETUGAS UNIT DIINFORMASIKAN UNTUK MENUNGGU DAN YBS MERASA KECEWA ATAS PELAYANAN UNIT TERKAIT KARENA HINGGA SAAT INI BELUM ADA PENGEMBALIAN DANA DAN TINDAK LANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101734",
                    "waktu_lapor": "01/02/2023 09:08:09",
                    "waktu_response": "01/02/2023 09:11:36",
                    "waktu_recovery": "01/02/2023 09:38:03",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 1587,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL VETERAN KP KEBON KELAPA  RT-5 / RW-4 NO -  KEL -  KEC PS KEMIS KAB TANGERANG \\nSETEMPAT NASI PECEL IBU TINI ",
                    "no_telp_pelapor": "081282972892",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, SESUAI INFO PELANGGAN PETUGAS DATANG 29/12/22 UNTUK MELAKUKAN PENGECEKAN APP YANG TIDAK BERFUNGSI (KWH TIDAK BERKURANG), YBS DI UNDANG KE UNIT SETEMPAT, DAN PETUGAS AKAN MELAKUKAN PENGGANTIAN APP, NAMUN SAAT INI MASIH BELUM ADA REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101736",
                    "waktu_lapor": "01/02/2023 09:08:22",
                    "waktu_response": "01/02/2023 09:09:09",
                    "waktu_recovery": "01/02/2023 10:04:34",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 3325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL MAWAR MERAH 1 GG 7 NO.255 RT 6/8 KEL MALAKA JAYA KEC DUREN SAWIT JAKTIM",
                    "no_telp_pelapor": "082213259137",
                    "keterangan_pelapor": "PELANGGAN DENGAN ID METER 14007088850 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PTL TIDAK PADAM. PELANGGAN TIDAK MENGETAHUI SISA KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101737",
                    "waktu_lapor": "01/02/2023 09:08:19",
                    "waktu_response": "01/02/2023 09:12:17",
                    "waktu_recovery": "01/02/2023 11:05:29",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 6792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yonatan",
                    "alamat_pelapor": "JL JL. RAYA CISEENG KP. RAWA RT 01/04 KEC. No.",
                    "no_telp_pelapor": "6287777788364",
                    "keterangan_pelapor": "kwh meter tidak bisa beli token ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101738",
                    "waktu_lapor": "01/02/2023 09:08:19",
                    "waktu_response": "01/02/2023 09:12:33",
                    "waktu_recovery": "01/02/2023 10:24:48",
                    "durasi_response_time": 254,
                    "durasi_recovery_time": 4335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hapri Andi",
                    "alamat_pelapor": "KP BLOK ASEM No. RT.1 RW.3 MEKARMUKTI",
                    "no_telp_pelapor": "6281398072408",
                    "keterangan_pelapor": "kwh meter ini tidak bisa melakukan pengisian pulsa token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020101739",
                    "waktu_lapor": "01/02/2023 09:08:20",
                    "waktu_response": "01/02/2023 09:11:41",
                    "waktu_recovery": "01/02/2023 09:26:44",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "onya",
                    "alamat_pelapor": "DS TAKOME No.0 0",
                    "no_telp_pelapor": "6281342807247",
                    "keterangan_pelapor": "meter gangguan dari kemarin sore...lampu mati dari kemarin sore",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020101742",
                    "waktu_lapor": "01/02/2023 09:08:37",
                    "waktu_response": "01/02/2023 09:11:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 33949219,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Linawati septiani",
                    "alamat_pelapor": "JL JL H MUSLIM RT07/07 PD LABU",
                    "no_telp_pelapor": "6287873602837",
                    "keterangan_pelapor": "MUTASI_K (G9923020188055:periksa) - Terdapat tulisan Priksa di layar kwh meter. tidak bisa input token. mohon bantuan penanganan\\npelapor : Hera",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101744",
                    "waktu_lapor": "01/02/2023 09:08:39",
                    "waktu_response": "01/02/2023 09:37:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1737,
                    "durasi_recovery_time": 33947636,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arie Budi Santosa",
                    "alamat_pelapor": "DN SEMPON RT.1 RW.3 SRIWUNGU",
                    "no_telp_pelapor": "6285647164428",
                    "keterangan_pelapor": "MUTASI_K (G9923020188076:mohon cek tegangan sekitar) - daya listrik di sekitran dusun sempon menurun. mohon untuk penambahan tiang listrik yang pernah diajukan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMANGGUNG"
                },
                {
                    "no_laporan": "K5323020100161",
                    "waktu_lapor": "01/02/2023 09:08:54",
                    "waktu_response": "01/02/2023 09:11:28",
                    "waktu_recovery": "01/02/2023 09:28:23",
                    "durasi_response_time": 154,
                    "durasi_recovery_time": 1015,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000004508323",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL.DR SETIABUDI NO.174 RT4 RW 5 KEL. HEGARMANAH KEC. CIDADAP KOTA BANDUNG",
                    "no_telp_pelapor": "0222035493",
                    "keterangan_pelapor": "TGL 03/01/2023  PENANGANAN GANGGUAN APP PASKABAYAR RUSAK OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG.  MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5323020100162",
                    "waktu_lapor": "01/02/2023 09:08:53",
                    "waktu_response": "01/02/2023 09:18:05",
                    "waktu_recovery": "01/02/2023 10:14:33",
                    "durasi_response_time": 552,
                    "durasi_recovery_time": 3388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CLARA",
                    "alamat_pelapor": "JL FLAMBOYAN/JL GITO GATI NO.88 RT-3 RW-11 KEL TAMBAK REJO KEC NGAGLIK KAB SLEMAN  ",
                    "no_telp_pelapor": "087821210688",
                    "keterangan_pelapor": "PELANGGAN MERASA PEMAKAIAN STROOM BOROS,SEDANGKAN PEMAKIAN LISTRIK NORMAL.PELANGGAN MEMINTA DILAKUKAN PENGECEKAN KELOKASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020101746",
                    "waktu_lapor": "01/02/2023 09:08:56",
                    "waktu_response": "01/02/2023 09:16:07",
                    "waktu_recovery": "01/02/2023 09:19:50",
                    "durasi_response_time": 431,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eviana ratnasari",
                    "alamat_pelapor": "jl. dahlia 10 blok i10 no.2 rt.001 rw.19 kirana cibitung",
                    "no_telp_pelapor": "6289638864592",
                    "keterangan_pelapor": "tagihan melebihi stand meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101749",
                    "waktu_lapor": "01/02/2023 09:09:13",
                    "waktu_response": "01/02/2023 09:12:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 33949133,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M Rahmadani",
                    "alamat_pelapor": "Asrama mahasiswa Aceh tamiang",
                    "no_telp_pelapor": "6285321125045",
                    "keterangan_pelapor": "MUTASI_K (G9923020188035:gangguan teknik, token gagal) - kWh meter tertulis gagal dan terlebih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020101751",
                    "waktu_lapor": "01/02/2023 09:09:19",
                    "waktu_response": "01/02/2023 09:09:48",
                    "waktu_recovery": "01/02/2023 09:12:20",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PERMATA AYU III NO.10 No.",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101754",
                    "waktu_lapor": "01/02/2023 09:09:43",
                    "waktu_response": "01/02/2023 09:10:12",
                    "waktu_recovery": "01/02/2023 09:13:46",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "PR VIRGINIA VILLAGE COVINGTON No.18 GD SERPONG",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101755",
                    "waktu_lapor": "01/02/2023 09:09:47",
                    "waktu_response": "01/02/2023 09:11:37",
                    "waktu_recovery": "01/02/2023 09:12:43",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul malik",
                    "alamat_pelapor": "DS ALASTENGAH No.0 RT.14 RW.4",
                    "no_telp_pelapor": "6285748823982",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101757",
                    "waktu_lapor": "01/02/2023 09:10:01",
                    "waktu_response": "01/02/2023 10:19:43",
                    "waktu_recovery": "01/02/2023 13:43:41",
                    "durasi_response_time": 4182,
                    "durasi_recovery_time": 12238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALAM",
                    "alamat_pelapor": "JL TAMANYELENG DESA BODDIA, TAMANYELENG, BAROMBONG, KAB. GOWA, SULAWESI SELATAN",
                    "no_telp_pelapor": "085255411235",
                    "keterangan_pelapor": "TGL 10/11/22 PROSES PB (R1T/900 VA) DENGAN NO AGENDA 321319912211109855 DAN NO REG 3213112121781. TGL 21 / 11 / 22 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\nLAPOR KEMBALI TGL 01/02/2023 9:13 CC.54.MEGAWATI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5523020100207",
                    "waktu_lapor": "01/02/2023 09:10:06",
                    "waktu_response": "01/02/2023 09:11:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 33949185,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "91011149544",
                    "nama_pelapor": "IBU FANI/BP DIMAS",
                    "alamat_pelapor": "JL PANTAI KUTA  NO - BR PANDE MAS DS KUTA KEC KUTA  KAB BADUNG LOKASI: TOWER SIRINE TSUNAMI ",
                    "no_telp_pelapor": "0361480200",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN BERHENTI BERLANGGANAN (P1/5500VA), NOMER KTP : 3515132611820002, ALASAN : GEDUNG AKAN DI BONGKAR TERKAIT PENATAAN PANTAI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101760",
                    "waktu_lapor": "01/02/2023 09:10:19",
                    "waktu_response": "01/02/2023 09:23:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 33948471,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kardiyan",
                    "alamat_pelapor": "KP LEUWEUNG KAUNG No. RT.7 RW.4",
                    "no_telp_pelapor": "6281210241859",
                    "keterangan_pelapor": "MUTASI_K (G9923020188071:keypad rusak) - kWh meter tombol keypad rusak gk bisa dipencet.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020101762",
                    "waktu_lapor": "01/02/2023 09:10:27",
                    "waktu_response": "01/02/2023 09:10:48",
                    "waktu_recovery": "01/02/2023 09:13:52",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PER BSD BLOK C7 NO.07A SEK 1-6",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101763",
                    "waktu_lapor": "01/02/2023 09:10:40",
                    "waktu_response": "01/02/2023 09:11:22",
                    "waktu_recovery": "01/02/2023 10:39:16",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 5274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sadan",
                    "alamat_pelapor": "DN DAWUHAN No. RT.22 RW.6",
                    "no_telp_pelapor": "6281331251607",
                    "keterangan_pelapor": "penambahan daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020101765",
                    "waktu_lapor": "01/02/2023 09:10:43",
                    "waktu_response": "01/02/2023 09:12:05",
                    "waktu_recovery": "01/02/2023 09:14:02",
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.40 SEK XII",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101768",
                    "waktu_lapor": "01/02/2023 09:10:52",
                    "waktu_response": "01/02/2023 09:16:40",
                    "waktu_recovery": "01/02/2023 10:16:41",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 3601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titis Adiatmanta",
                    "alamat_pelapor": "KK BUMI MONDOROKO GR I No.002 RT.00 RW.00 MONDOROKO",
                    "no_telp_pelapor": "6287834543933",
                    "keterangan_pelapor": "Gagal Isi No Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020101771",
                    "waktu_lapor": "01/02/2023 09:11:04",
                    "waktu_response": "01/02/2023 09:16:01",
                    "waktu_recovery": "01/02/2023 13:13:05",
                    "durasi_response_time": 297,
                    "durasi_recovery_time": 14224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TIN/BP BUDIONO ",
                    "alamat_pelapor": "JL PREPEDAN NO 58 RT01/09 KEL KAMAL KEC KALIDERES JAKARTA BARAT. ",
                    "no_telp_pelapor": "0215823881",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGAN SELAMANYA. PEMOHON SEBBAGAI PEMILIK ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020101772",
                    "waktu_lapor": "01/02/2023 09:11:01",
                    "waktu_response": "01/02/2023 09:52:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2476,
                    "durasi_recovery_time": 33946755,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhayah",
                    "alamat_pelapor": "Sawa Lebuh",
                    "no_telp_pelapor": "6281294264531",
                    "keterangan_pelapor": "MUTASI_K (G9923020188107:mohon di cek) - tidak bisa di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020101773",
                    "waktu_lapor": "01/02/2023 09:11:13",
                    "waktu_response": "01/02/2023 09:12:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 33949119,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "PR MPR R1 JL ANGGREK BLK C NO 88 RT-3 / RW-7 KEL CILANDAK BARAT KEC CILANDAK  JAKARTA SELATAN ACUAN : DEKAT SEKOLAH DWI MATRA ",
                    "no_telp_pelapor": "0217658848",
                    "keterangan_pelapor": "MUTASI_K (G9923020188044:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 1426.3 (PTL  TIDAK PADAM) 28295578334877600400",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101779",
                    "waktu_lapor": "01/02/2023 09:11:55",
                    "waktu_response": "01/02/2023 10:02:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3028,
                    "durasi_recovery_time": 33946149,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sendi Sukmajaya",
                    "alamat_pelapor": "DS TIPAR KIDUL No. RT.1 RW.2",
                    "no_telp_pelapor": "6285799270177",
                    "keterangan_pelapor": "MUTASI_K (G9923020188090:token gagal) - isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AJIBARANG"
                },
                {
                    "no_laporan": "K5423020101780",
                    "waktu_lapor": "01/02/2023 09:12:06",
                    "waktu_response": "01/02/2023 09:18:11",
                    "waktu_recovery": "01/02/2023 09:43:31",
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 1520,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUSAN/susanryantii / BP. ANGGI  ",
                    "alamat_pelapor": "KOSAN BAPAK ARNOKO, NO.4, RT.5/RW.3, SUKAMAHI, CIKARANG PUSAT (KAMAR B2) CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT, ID, 17814",
                    "no_telp_pelapor": "082216629685",
                    "keterangan_pelapor": "MOHON DITINDAK LANJUTI PELANGGAN ID METER 14237735411 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN TERKAIT BLOKING PEMBELIAN SISA KWH 20.0|| CC.54.AGUSTINUS ",
                    "media": "Instagram",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101783",
                    "waktu_lapor": "01/02/2023 09:12:18",
                    "waktu_response": "01/02/2023 09:15:35",
                    "waktu_recovery": "01/02/2023 09:24:05",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELA LENAWATI",
                    "alamat_pelapor": "JL.CIBANGUN KALER 2 RT/RW 01/12 KEL. CIHERANG KEC. CIBEUREUM KOTA TASIKMALAYA JAWABARAT  & MASUK GANG DEPAN WARUNG  ANDIN",
                    "no_telp_pelapor": "085721539493",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN SISA KWH 129. ",
                    "media": "Email",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101785",
                    "waktu_lapor": "01/02/2023 09:12:17",
                    "waktu_response": "01/02/2023 09:36:24",
                    "waktu_recovery": "01/02/2023 11:38:50",
                    "durasi_response_time": 1447,
                    "durasi_recovery_time": 7346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "achmad baidowi",
                    "alamat_pelapor": "KK VILLA NUSA INDAH GG8 No.5 BJ KULUR",
                    "no_telp_pelapor": "6281380615313",
                    "keterangan_pelapor": "mhn di bantu kwh meter tua ingin di remajakan /di ganti sering berbunyi takut terjadi kenapa kenapa mhn bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020101787",
                    "waktu_lapor": "01/02/2023 09:12:18",
                    "waktu_response": "01/02/2023 09:23:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 678,
                    "durasi_recovery_time": 33948476,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilham luckyansyah",
                    "alamat_pelapor": "DN KRAJAN No.O GENDOH",
                    "no_telp_pelapor": "6282131240383",
                    "keterangan_pelapor": "MUTASI_K (G9923020188251:perlu penanganan petugas) - listrik Di toko saya dulu sangat lah irit enggak boros tapi sehabis kena petir terus di ganti meteran kok malah boros, sekarang 50 rb bisa 3 sampai 4 kali beli token padahal di sana cuma ada kulkas sama audio aja mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020101788",
                    "waktu_lapor": "01/02/2023 09:12:21",
                    "waktu_response": "01/02/2023 09:16:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 33948906,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH. MAS'UD S",
                    "alamat_pelapor": "JL BANULA SINAPOY LRWUEHA No. ANGGOYA,KE",
                    "no_telp_pelapor": "6285396107300",
                    "keterangan_pelapor": "MUTASI_K (G9923020188062:tegangan drop) - tegangan drop sampai 106 volt satu lingkungan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020101790",
                    "waktu_lapor": "01/02/2023 09:12:49",
                    "waktu_response": "01/02/2023 09:13:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 33949084,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andreas Kurniawan",
                    "alamat_pelapor": "DS KALIOMBO No. RT.004 RW.03 KALIOMBO",
                    "no_telp_pelapor": "6282320490008",
                    "keterangan_pelapor": "MUTASI_K (G9923020188868:perlu cek petugas) - tegangan listrik drop ke 180 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5423020101791",
                    "waktu_lapor": "01/02/2023 09:12:57",
                    "waktu_response": "01/02/2023 09:32:30",
                    "waktu_recovery": "01/02/2023 09:33:51",
                    "durasi_response_time": 1173,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Santi Rusmiati",
                    "alamat_pelapor": "Kp Sudimampir Ds Campaka mekar Rt01/Rw03",
                    "no_telp_pelapor": "6283894936194",
                    "keterangan_pelapor": "Tidak bisa Memasukan Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5123020100327",
                    "waktu_lapor": "01/02/2023 09:13:52",
                    "waktu_response": "01/02/2023 09:21:27",
                    "waktu_recovery": "01/02/2023 09:40:17",
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL - PR TAMAN PONDOK JATI BLOK AZ NO 4 RT 0 RW 0 KEL GELURAN KEC TAMAN KAB SIDOARJO / DARI ALFAMART  ",
                    "no_telp_pelapor": "081213791908",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 27/01/2023 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020101793",
                    "waktu_lapor": "01/02/2023 09:13:55",
                    "waktu_response": "01/02/2023 09:16:08",
                    "waktu_recovery": "01/02/2023 09:41:53",
                    "durasi_response_time": 133,
                    "durasi_recovery_time": 1545,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDIANSYAH ",
                    "alamat_pelapor": "JL BTN BELAKANG DKAT GRJ KATOLIK No. 0  RT 02/04, BRAMBAKEN, SAMOFA, KAB. BIAK NUMFOR, P A P U A. BELAKANG PERUM BTN RITG ",
                    "no_telp_pelapor": "081343112454",
                    "keterangan_pelapor": "TGL 25/1/2023 BP DAN STROOM AWAL PROSES PD (R1MT/900 VA) DENGAN NO AGENDA 422100512301253334 TELAH DILUNASI. TGL 31/1/2023 STATUS PADA AP2T PEREMAJAAN PDL . INFO PELANGGAN TGL 31/1/2023 DATANG PETUGAS NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BIAK KOTA"
                },
                {
                    "no_laporan": "K5423020101796",
                    "waktu_lapor": "01/02/2023 09:14:26",
                    "waktu_response": "01/02/2023 09:16:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 33948900,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ujarwadi",
                    "alamat_pelapor": "DS KEBOIRENG No.1 RT.3 RW.2 KEBOIRENG",
                    "no_telp_pelapor": "6285604492572",
                    "keterangan_pelapor": "MUTASI_K (G9923020188039:Laporan terkait gangguan teknis app) - Mohon bantuan untuk di berikan KCT Untuk meter 86061517115 Atas nama YATIRAN\\nKWh tersebut di inputkan dengan token  1518-1643-3681-7280-8064 Tidak bisa masuk ke KWH dengan keterangan GAGAL .Tidak PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAMPUR DARAT"
                },
                {
                    "no_laporan": "K5423020101799",
                    "waktu_lapor": "01/02/2023 09:14:49",
                    "waktu_response": "01/02/2023 09:45:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1855,
                    "durasi_recovery_time": 33947148,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mahfud Shidiq",
                    "alamat_pelapor": "JL RAYA BELINYU No.1 KAYU ARANG",
                    "no_telp_pelapor": "6281272156006",
                    "keterangan_pelapor": "MUTASI_K (G9923020188094:pengecekan oleh yantek) - Kwh hidup listrik tidak ada,ada tulisan di layarnya battery",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGAILIAT"
                },
                {
                    "no_laporan": "K5423020101800",
                    "waktu_lapor": "01/02/2023 09:14:50",
                    "waktu_response": "01/02/2023 09:16:54",
                    "waktu_recovery": "01/02/2023 09:33:21",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 987,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ridwan",
                    "alamat_pelapor": "KP KRANGGAN WETAN ",
                    "no_telp_pelapor": "628971804306",
                    "keterangan_pelapor": "SAYA INGIN MENGAJUKAN PENERANGAN SEMENTARA NON PELANGGAN/PDR DENGAN DATA...\\n\\nNAMA : SAUT\\nALAMAT : KP KRANGGAN WETAN BENDA RT 1 RW 8\\nKEL : JATI RANGGA\\nKEC : JATI SAMPURNA\\nKTP : 3275101506620120\\nDAYA : 3500\\nPERUNTUKAN : PESTA\\nPEMAKAIAN : JUMAT-SABTU TGL 3-4 (2 HARI) FEBRUARI - 2023",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101801",
                    "waktu_lapor": "01/02/2023 09:15:01",
                    "waktu_response": "01/02/2023 09:15:42",
                    "waktu_recovery": "01/02/2023 09:16:41",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERU",
                    "alamat_pelapor": "DN TARETA No. RT.3 RW.2 PESISIR GE",
                    "no_telp_pelapor": "6287849268983",
                    "keterangan_pelapor": "KWH METER ERROR MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101802",
                    "waktu_lapor": "01/02/2023 09:15:05",
                    "waktu_response": "01/02/2023 09:38:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1424,
                    "durasi_recovery_time": 33947563,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anton Rozali",
                    "alamat_pelapor": "Jl raya Sawojajar sebrang Mts Ma'arif NU Sawojajar, RT/RW : 06/01",
                    "no_telp_pelapor": "6285600762987",
                    "keterangan_pelapor": "MUTASI_K (G9923020188072:gangguan teknis) - pembelian token listrik gagal / tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BREBES"
                },
                {
                    "no_laporan": "K5423020101804",
                    "waktu_lapor": "01/02/2023 09:15:16",
                    "waktu_response": "01/02/2023 09:16:23",
                    "waktu_recovery": "01/02/2023 09:33:13",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 1010,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "endi wiyanto",
                    "alamat_pelapor": "jln manunggal gg al amin rumah no 137",
                    "no_telp_pelapor": "6282234234380",
                    "keterangan_pelapor": "gagal memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020101805",
                    "waktu_lapor": "01/02/2023 09:15:28",
                    "waktu_response": "01/02/2023 09:36:02",
                    "waktu_recovery": "01/02/2023 10:11:54",
                    "durasi_response_time": 1234,
                    "durasi_recovery_time": 2152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Candra rizki",
                    "alamat_pelapor": "KP MINABAKTI No. RT.0 RW.0 BANTEN",
                    "no_telp_pelapor": "6285900221633",
                    "keterangan_pelapor": "saya tidak bisa membeli Token listrik baik di minimarket, aplikasi PLN mobile dan DANA, di minimarket keterangan ny jumlah kwh melebihi batas padahal di bulan ini saya belum membeli Token sama sekali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020101809",
                    "waktu_lapor": "01/02/2023 09:15:38",
                    "waktu_response": "01/02/2023 09:31:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 33948027,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khusaini",
                    "alamat_pelapor": "DN GLANGGANG No.4 RT.6 RW.2 GLANGGANG",
                    "no_telp_pelapor": "6282218082114",
                    "keterangan_pelapor": "MUTASI_K (G9923020188058:mutasi g) - kenapa tagihan bulan ini selisihnya sangat besar antara swaCam dengan outlet pembayaran resmi. pada swacam tagihan tertulis Rp 284.420 dengan total pemakaian 193 kwh sedangkan pada outlet resmi tagihan Rp 334.525 padahal beberapa bulan terakhir tidak ada perbedaan sedikitpun mohon infonya trims",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K5423020101814",
                    "waktu_lapor": "01/02/2023 09:16:07",
                    "waktu_response": "01/02/2023 09:16:59",
                    "waktu_recovery": "01/02/2023 09:17:51",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satikun",
                    "alamat_pelapor": "DN KLOJEN 2, BULU No.00 RT.2 RW.6",
                    "no_telp_pelapor": "6282264125894",
                    "keterangan_pelapor": "kwh meter boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101815",
                    "waktu_lapor": "01/02/2023 09:16:16",
                    "waktu_response": "01/02/2023 09:30:09",
                    "waktu_recovery": "01/02/2023 10:28:53",
                    "durasi_response_time": 833,
                    "durasi_recovery_time": 3524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendrik rasinan",
                    "alamat_pelapor": "JL UWURAN I",
                    "no_telp_pelapor": "6285240054378",
                    "keterangan_pelapor": "tdk bisa melalkukan pembelian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5423020101821",
                    "waktu_lapor": "01/02/2023 09:17:03",
                    "waktu_response": "01/02/2023 09:36:07",
                    "waktu_recovery": "01/02/2023 09:43:58",
                    "durasi_response_time": 1144,
                    "durasi_recovery_time": 471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedi Sumarsono",
                    "alamat_pelapor": "DN RANDUBENER No. RT.4 RW.1 RANDUBENER",
                    "no_telp_pelapor": "6285604193977",
                    "keterangan_pelapor": "mohon ditindaklanjuti tombol kwh meter rusak tidak bisa isi token ds. randubener kembangbahu +\\n0856-0419-3977",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5323020100171",
                    "waktu_lapor": "01/02/2023 09:17:12",
                    "waktu_response": "01/02/2023 09:55:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2309,
                    "durasi_recovery_time": 33946551,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NURHADI",
                    "alamat_pelapor": " JL TEPAT DS PESINGGAHAN BR PESINGGAHAN KEC DAWAN NO.0   RT-0 / RW-0 KAB KLUNGKUNG /  BARAT ALFAMART ",
                    "no_telp_pelapor": "081803736061",
                    "keterangan_pelapor": "MUTASI_K (G9923020188085:tidak bisa isi token) -  TIDAK BISA ISI TOKEN KET USANG KARENA VKRN 43 DENGAN NO METER : 60012708834 NO TOKEN 29694591786264689827\\n PTL MENYALA SISA 114 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5323020100174",
                    "waktu_lapor": "01/02/2023 09:17:45",
                    "waktu_response": "01/02/2023 09:37:54",
                    "waktu_recovery": "01/02/2023 11:04:49",
                    "durasi_response_time": 1209,
                    "durasi_recovery_time": 5215,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARTIN ",
                    "alamat_pelapor": "JL GERENDENG PULO NO 48 RT3/9 KEL GERENDENG KE KARAWACI KOTA TANGERANG ",
                    "no_telp_pelapor": "6287773600397",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT PEMBELIAN NO TOKEN KET SILAHKAN KIRIM DIL PREPAID KE P2APST !!! LISTRIK MENYALA DILOKASI TIDAK ADA PERGANTIAN KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5323020100176",
                    "waktu_lapor": "01/02/2023 09:17:55",
                    "waktu_response": "01/02/2023 09:28:49",
                    "waktu_recovery": "01/02/2023 09:33:12",
                    "durasi_response_time": 654,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ATUS ",
                    "alamat_pelapor": "JL SEKELOA TIMUR NO.29  RT-8 / RW-3 KEL SEKELOA  KEC COBLONG KOTA BANDUNG ",
                    "no_telp_pelapor": "082127427443",
                    "keterangan_pelapor": "DISPLAY TERTERA USANG . PTL NYALA . SISA 128.1  KWH  .\\nNO STROOM 39758482349016760675 DAN 15170134901855413902",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101830",
                    "waktu_lapor": "01/02/2023 09:18:13",
                    "waktu_response": "01/02/2023 09:38:13",
                    "waktu_recovery": "01/02/2023 11:04:56",
                    "durasi_response_time": 1200,
                    "durasi_recovery_time": 5203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE",
                    "alamat_pelapor": "PR PORIS RESIDENT BLOK A5 NO 30  RT01/ RW9 KEL. PORIS PELAWAT UTARA KEC. CIPONDOH KOTA TANGERANG // ACUANNYA DEKAT POS SECURITY ",
                    "no_telp_pelapor": "081321420547",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KARENA KEYPAD ANGKA PADA APP PRABAYAR (SEMUA ANGKA) TIDAK BERFUNGSI. SISA 15.56 KWH. ID METER 14205096952.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101835",
                    "waktu_lapor": "01/02/2023 09:18:14",
                    "waktu_response": "01/02/2023 09:21:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 33948603,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhlisin",
                    "alamat_pelapor": "jl belut 4 Waena Heram jayapura",
                    "no_telp_pelapor": "6281344549459",
                    "keterangan_pelapor": "MUTASI_K (G9923020188118:abe21) - di meter kWh tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5423020101836",
                    "waktu_lapor": "01/02/2023 09:18:19",
                    "waktu_response": "01/02/2023 09:47:32",
                    "waktu_recovery": "01/02/2023 10:16:44",
                    "durasi_response_time": 1753,
                    "durasi_recovery_time": 1752,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "angelina sophiaa",
                    "alamat_pelapor": "JL Jl.TANJUNG PURA - PAGAT RT. RW. No. No.0 RT. RW.",
                    "no_telp_pelapor": "6283879384169",
                    "keterangan_pelapor": "kami mengajukan multiguna dari hari jumat dan sudah terbayarkan sampai hari ini belum dipasang dengan alasan tidak bisa masuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BARABAI"
                },
                {
                    "no_laporan": "K5423020101837",
                    "waktu_lapor": "01/02/2023 09:18:27",
                    "waktu_response": "01/02/2023 09:27:35",
                    "waktu_recovery": "01/02/2023 10:29:39",
                    "durasi_response_time": 548,
                    "durasi_recovery_time": 3724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FATKUR ANDIK",
                    "alamat_pelapor": "DS KALI AMPOH No. RT.15 RW.4 KALI PECAB",
                    "no_telp_pelapor": "6285655135723",
                    "keterangan_pelapor": "beli token tapi tidk bisa dimasukkan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5323020100179",
                    "waktu_lapor": "01/02/2023 09:19:08",
                    "waktu_response": "01/02/2023 09:24:04",
                    "waktu_recovery": "01/02/2023 11:02:46",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 5922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "JL RAYA DOMO NO .0 RT .0 RW .0 DESA DOMO KEC. KAMPAR KIRI  KAB. KAMPAR , ACUAN : DEKAT PABRIK KELAPA SAWIT ",
                    "no_telp_pelapor": "081268903434",
                    "keterangan_pelapor": "PELANGGAN TELAH MENGAJUKAN PROSES PB MELALUI UNIT PLN PADA FEBUARI 2022 SEBANYAK 100 UNIT  . SESUAI INFO PELANGGAN , AKAN DILAKUKAN PEMASANGAN TIANG TERLEBIH DAHULU . SEBELUMNYA INFO PETUGAS TIANG SUDAH TERSEDIA , NAMUN HINGGA SAAT INI BLM TERPASANG . MOHON KONFIRMASI PELANGGAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LIPAT KAIN"
                },
                {
                    "no_laporan": "K5423020101840",
                    "waktu_lapor": "01/02/2023 09:19:06",
                    "waktu_response": "01/02/2023 09:23:35",
                    "waktu_recovery": "01/02/2023 15:39:05",
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 22530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SARIANTO PURBA",
                    "alamat_pelapor": "JL YOS SUDARSO KM 22 No.0 RT.0 RW.0 RUMBAI BUK",
                    "no_telp_pelapor": "6281275360370",
                    "keterangan_pelapor": "token gak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5423020101845",
                    "waktu_lapor": "01/02/2023 09:19:25",
                    "waktu_response": "01/02/2023 09:21:54",
                    "waktu_recovery": "01/02/2023 09:37:52",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "38052",
                    "nama_pelapor": "BP YONO ",
                    "alamat_pelapor": "JL CILANDAK I 14 RT 004/003 KEL CILANDAK BARAT KEC CILANDAK JAKSEL BELAKANG CILANDAK TOWN SQUERE",
                    "no_telp_pelapor": "081290810097",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP UNTUK 2 ID PEL (543800158670 DAN 543800158700). DENGAN PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101846",
                    "waktu_lapor": "01/02/2023 09:19:31",
                    "waktu_response": "01/02/2023 09:52:14",
                    "waktu_recovery": "01/02/2023 19:57:15",
                    "durasi_response_time": 1963,
                    "durasi_recovery_time": 36301,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti auliyah",
                    "alamat_pelapor": "Jl. Lingkungan III Rt 01 rw 03 gang kamtib",
                    "no_telp_pelapor": "6285715178876",
                    "keterangan_pelapor": "to",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020101847",
                    "waktu_lapor": "01/02/2023 09:19:34",
                    "waktu_response": "01/02/2023 09:21:03",
                    "waktu_recovery": "01/02/2023 09:22:46",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tono mahardika",
                    "alamat_pelapor": "DN TAMAN 2, RANDU JALAK No.00 RT.8 RW.3",
                    "no_telp_pelapor": "6281995278352",
                    "keterangan_pelapor": "tombol macet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101848",
                    "waktu_lapor": "01/02/2023 09:19:46",
                    "waktu_response": "01/02/2023 09:21:46",
                    "waktu_recovery": "01/02/2023 11:21:22",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 7176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "360028120",
                    "nama_pelapor": "IBU SANDRA",
                    "alamat_pelapor": "JL ISKANDAR MUDA KP KEDAUNG WETAN RT 5/ RW2 NO 168 KEL KEDAUNG  BARU KEC NEGLA SARI KAB TANGERANG ",
                    "no_telp_pelapor": "0215503195",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 23/12/22 PELANGGAN DATANG KE UNIT TERKAIT UNTUK PROSES TD (I3 / 1455000 VA - 826 VA) BERKAS PERSYARATAN TELAH DIBERIKAN. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM DILAKUKAN SURVEY DAN BELUM  MENDAPATKAN INFORMASI LEBIH LANJUT DARI UNIT TERKAIT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101850",
                    "waktu_lapor": "01/02/2023 09:19:47",
                    "waktu_response": "01/02/2023 09:35:02",
                    "waktu_recovery": "01/02/2023 11:42:19",
                    "durasi_response_time": 915,
                    "durasi_recovery_time": 7637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MANURUNG",
                    "alamat_pelapor": "JL PERSATUAN RT 4/1 NO.135 KP RUMBUT KEL PASIR GUNUNG SELATAN KEC CIMANGGIS KOTA DEPOK",
                    "no_telp_pelapor": "081213244441",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101851",
                    "waktu_lapor": "01/02/2023 09:19:53",
                    "waktu_response": "01/02/2023 09:22:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 33948561,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nitya",
                    "alamat_pelapor": "JL PURI SEWON ASRI, GLONDONG No.",
                    "no_telp_pelapor": "6281341531550",
                    "keterangan_pelapor": "MUTASI_K (G9923020188056:kwh inscek) - ada tulisan inscek di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020101854",
                    "waktu_lapor": "01/02/2023 09:20:13",
                    "waktu_response": "01/02/2023 09:29:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 578,
                    "durasi_recovery_time": 33948101,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rusfaidah",
                    "alamat_pelapor": "KA ERASADA No. RT. 0 RW. 0",
                    "no_telp_pelapor": "6285940883095",
                    "keterangan_pelapor": "MUTASI_K (G9923020188057:gagal beli token) - pembelian token selalu gagal, karena jumlah kwh melebihi batas maksimum, padahal saat ini sdh ganti bulan pemakaian ke bulan februari 2023. mohon petunjuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020101856",
                    "waktu_lapor": "01/02/2023 09:20:13",
                    "waktu_response": "01/02/2023 09:46:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1554,
                    "durasi_recovery_time": 33947125,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yunisia fani",
                    "alamat_pelapor": "perumahan aretha regency, jl aretha indah I no 03 air hanyut sungailiat bangka 33211",
                    "no_telp_pelapor": "6285382896429",
                    "keterangan_pelapor": "MUTASI_K (G9923020188092:pengecekan oleh yantek) - tidak bisa melakukan pengisian token listrik selama tiga hari baik menggunakan tokopedia, mobile banking, bukalapak, shopee dan sebagainya. keterangan selalu gagal dan sedang mengalami gangguan9",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGAILIAT"
                },
                {
                    "no_laporan": "K5423020101859",
                    "waktu_lapor": "01/02/2023 09:20:26",
                    "waktu_response": "01/02/2023 09:21:20",
                    "waktu_recovery": "01/02/2023 09:22:53",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Mai",
                    "alamat_pelapor": "DN KLUANGAN TLOGOARGO TIRIS No.- RT.12 RW.5",
                    "no_telp_pelapor": "62895632730903",
                    "keterangan_pelapor": "MOHON BANTUANNYA APP PRABAYAR TIDAK DAPAT MEMBELI TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101862",
                    "waktu_lapor": "01/02/2023 09:20:50",
                    "waktu_response": "01/02/2023 09:25:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 33948384,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anggi Aditya Putri",
                    "alamat_pelapor": "KP TEGALDANAS KAUM No.0 RT.5 RW.6 HEGARMUKTI",
                    "no_telp_pelapor": "62895703121910",
                    "keterangan_pelapor": "tadi pagi keluar percikan api dan kabel pada ngelupas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5523020100219",
                    "waktu_lapor": "01/02/2023 09:21:05",
                    "waktu_response": "01/02/2023 09:23:48",
                    "waktu_recovery": "01/02/2023 09:54:42",
                    "durasi_response_time": 163,
                    "durasi_recovery_time": 1854,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELISA",
                    "alamat_pelapor": "JL RAYA PARUNG BOGOR NO 88A RT 02 RW 05 KEL JAMPANG KEC KEMANG KAB BOGOR JAWA BARAT",
                    "no_telp_pelapor": "6285691063036",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB (B2T/13200VA)\\nKODE BOOKING : 8875530000014258\\nNO AGENDA : 538419912301127633\\nBP LUNAS PADA TGL (12/01/2023), PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5523020100220",
                    "waktu_lapor": "01/02/2023 09:21:21",
                    "waktu_response": "01/02/2023 09:57:12",
                    "waktu_recovery": "01/02/2023 10:38:29",
                    "durasi_response_time": 2151,
                    "durasi_recovery_time": 2477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86061605548",
                    "nama_pelapor": "BP DANIEL ",
                    "alamat_pelapor": "DS OENAI KEC KIE KAB TIMOR TENGAH SELATAN \\nLOKASI: DEKAT DGN KANTOR DESA OENAE ",
                    "no_telp_pelapor": "081239750110",
                    "keterangan_pelapor": "MOHON DILAKUKAN PENYAMBUNGAN KEMBALI TERKAIT DGN P2TL. PELANGGAN SUDAH MELAKUKAN PELUNASAN P2TL DGN NO REG: 4311042006701 TGL 30/1/2023. HINGGA SAAT INI ELUM ADA PENYAMBUNGAN KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SOE"
                },
                {
                    "no_laporan": "K5423020101870",
                    "waktu_lapor": "01/02/2023 09:22:08",
                    "waktu_response": "01/02/2023 09:22:39",
                    "waktu_recovery": "01/02/2023 09:43:44",
                    "durasi_response_time": 31,
                    "durasi_recovery_time": 1265,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP PARDI",
                    "alamat_pelapor": "JL PER BINONG PERMAI BLOK R-03/16  RT 01 / RW 10 KEL BINONG KEC CURUG KOTA TANGGERANG BANTEN ACUAN LOKASI DEKAT LAPANGAN BOLA / MASJID AL ITIKAD ",
                    "no_telp_pelapor": "081290504880",
                    "keterangan_pelapor": "TGL 31/01/23 PENANGANAN GANGGUAN PTL APP RUSAK OLEH PETUGAS (BP ADE GUNAWAN) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101876",
                    "waktu_lapor": "01/02/2023 09:22:57",
                    "waktu_response": "01/02/2023 09:25:13",
                    "waktu_recovery": "01/02/2023 13:02:24",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 13031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NIKO",
                    "alamat_pelapor": "JL WIJAYAKUSUMA I NO 1 RT-5 / RW-9 KEL CILANDAK BRT KEC CILANDAK KOTA JAKSEL (SEDERET ALFAMIDI)",
                    "no_telp_pelapor": "0218718706",
                    "keterangan_pelapor": "TGL 13/9/2022 PENANGANAN GANGGUAN PTL APP RUSAK  TERKAIT NO LAPOR G5522091300614 OLEH PETUGAS DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO DIBERIKAN MOHON SEGERA APP DIPASANG KEMBALI SESUAI KETENTUAN TERKAIT K5423012503686",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101879",
                    "waktu_lapor": "01/02/2023 09:22:59",
                    "waktu_response": "01/02/2023 09:23:31",
                    "waktu_recovery": "01/02/2023 09:25:31",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.5 KADEMANGAN",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101883",
                    "waktu_lapor": "01/02/2023 09:23:05",
                    "waktu_response": "01/02/2023 09:25:59",
                    "waktu_recovery": "01/02/2023 09:27:23",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul sukur",
                    "alamat_pelapor": "DN KERTO UTOMO, KEBON AGUNG No.00 RT.2 RW.3",
                    "no_telp_pelapor": "62814169853481",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101884",
                    "waktu_lapor": "01/02/2023 09:23:05",
                    "waktu_response": "01/02/2023 10:10:24",
                    "waktu_recovery": "01/02/2023 12:47:59",
                    "durasi_response_time": 2839,
                    "durasi_recovery_time": 9455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lanny Gosal Kim",
                    "alamat_pelapor": "DS SINUIAN RBK No.00 0",
                    "no_telp_pelapor": "6281340268558",
                    "keterangan_pelapor": "Beberapa titik kabel sudah terlepas dari tiang listrik. bahkan kabel sudah turun sekitar 1 meter di atas tanah. Sementara ini kabel yang terlepas di topang dengan bambu oleh warga sekitar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAWANGKOAN"
                },
                {
                    "no_laporan": "K5423020101886",
                    "waktu_lapor": "01/02/2023 09:23:20",
                    "waktu_response": "01/02/2023 09:23:50",
                    "waktu_recovery": "01/02/2023 09:25:38",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "KK CLUSTER MEXICANO C10-9 SEK X SERPONG",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101888",
                    "waktu_lapor": "01/02/2023 09:23:30",
                    "waktu_response": "01/02/2023 09:27:29",
                    "waktu_recovery": "01/02/2023 10:05:38",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 2289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "made artawan",
                    "alamat_pelapor": "Raya Kerobokan No. 51",
                    "no_telp_pelapor": "6285100463393",
                    "keterangan_pelapor": "dari pengaduang yg tertanggal 24/1/23 sampai sekarang listrik blm terpasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101890",
                    "waktu_lapor": "01/02/2023 09:23:39",
                    "waktu_response": "01/02/2023 09:24:03",
                    "waktu_recovery": "01/02/2023 09:25:44",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "JL H RIWAN RT4/14 KUNCIRAN",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101891",
                    "waktu_lapor": "01/02/2023 09:23:45",
                    "waktu_response": "01/02/2023 09:31:42",
                    "waktu_recovery": "01/02/2023 10:42:50",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 4268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni",
                    "alamat_pelapor": "PR TAMAN SARI BUKIT DAMAI No.B5 RT.0 RW.0 GUNUNG SIN",
                    "no_telp_pelapor": "6285224348850",
                    "keterangan_pelapor": "indikator orange menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101893",
                    "waktu_lapor": "01/02/2023 09:23:47",
                    "waktu_response": "01/02/2023 09:28:57",
                    "waktu_recovery": "01/02/2023 09:56:14",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yeremia lukas",
                    "alamat_pelapor": "JL SUKASARI No.0 RT.000 RW.00 PAJAJARAN",
                    "no_telp_pelapor": "6285794498118",
                    "keterangan_pelapor": "petugas tidak datang, tagihan bulan ini sepertinya disamakan dengan bulan lalu. padahal orangtua saya lg diluar kota jd pemakaian listrik harusnya sedikit sekali. bagaimana pembayaran yg harus saya bayar? kelebihan bayarnya dialokasikan ke bulan berikut2nya? soalnya tagihannnya sepertinya bisa untuk 2-3 bulan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101894",
                    "waktu_lapor": "01/02/2023 09:23:57",
                    "waktu_response": "01/02/2023 09:33:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 587,
                    "durasi_recovery_time": 33947868,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IKA",
                    "alamat_pelapor": "KANTOR BP3K BABELAN  JL RAYA BABELAN RT-/- NO - DESA BABELAN KOTA KEC BABELAN  KAB BEKASI DEKAT KORAMIL ",
                    "no_telp_pelapor": "081219298015",
                    "keterangan_pelapor": "MUTASI_K (G9923020188082:MOHON DIBANTU) - MOHON PERIKSA APP, SESUAI INFO PELANGGAN TGL 28/01/23 TERJADI GANGGUAN MCB TERBAKAR DAN TELAH DI LAKUKAN PENANGANAN OLEH PELANGGAN, SAAT INI PTL NORMAL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5523020100224",
                    "waktu_lapor": "01/02/2023 09:24:03",
                    "waktu_response": "01/02/2023 09:43:48",
                    "waktu_recovery": "01/02/2023 10:19:55",
                    "durasi_response_time": 1185,
                    "durasi_recovery_time": 2167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002674138",
                    "nama_pelapor": "IBU WIWIN ",
                    "alamat_pelapor": "KK KOTA SERANG BARU D59  NO 15   JL - KEL SUKARAGAM KEC SERANG BARU KAB BEKASI ",
                    "no_telp_pelapor": "6287882646861",
                    "keterangan_pelapor": "LEBIH TAGIH   STAND AKHIR REK FEBRUARI 2023 = 30664 BELUM DILUNASI, STAND APP TGL  01/02/2023 =  30572  APP SUSAH TERJANGKAU HARUS MELEWATI PAGAR DAN TINGGI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101897",
                    "waktu_lapor": "01/02/2023 09:24:04",
                    "waktu_response": "01/02/2023 10:36:04",
                    "waktu_recovery": "01/02/2023 14:25:54",
                    "durasi_response_time": 4320,
                    "durasi_recovery_time": 13790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitrika supriatna",
                    "alamat_pelapor": "kp. cigebang rt 03 rw 01 desa cibening",
                    "no_telp_pelapor": "6288809070012",
                    "keterangan_pelapor": "kenapa tagihan listrik saya naik 2 kali lipat dari bulan kemrin dan bulan sekarang juga naik tidak seperti tagihan sebelum2nya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020101899",
                    "waktu_lapor": "01/02/2023 09:24:15",
                    "waktu_response": "01/02/2023 09:35:25",
                    "waktu_recovery": "01/02/2023 11:00:47",
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 5122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000048164",
                    "nama_pelapor": " ADE EKA",
                    "alamat_pelapor": "DSN. CANGAK RT.002 RW.001 DS.SUMBERNONGKO KEC.NGUSIKAN KAB.JOMBANG PROV.JAWA TIMUR",
                    "no_telp_pelapor": "085706371118",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN. PELANGGAN MENANYAKAN PEMBAYARAN REKENING YANG TELAH DIBAYARKAN. STATUS PADA AP2T TGL 30/01/2023 REKENING JANUARI 2O23 LUNAS. MOHON AGAR PELANGGAN DAPAT DIKONFIRMASI",
                    "media": "Facebook",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020101901",
                    "waktu_lapor": "01/02/2023 09:24:17",
                    "waktu_response": "01/02/2023 09:26:28",
                    "waktu_recovery": "01/02/2023 13:13:56",
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 13648,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ISNAINI",
                    "alamat_pelapor": "JL JL SULTAN ISKANDARMUDA NO 27, KEBAYORAN LAMA UTARA, KEBAYORAN LAMA, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA // DEKAT SORUM ",
                    "no_telp_pelapor": "02180870464",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN TANGGAL 31/01/23 PENGAJUAN PD (B2/82500 - B2/197000) MELALUI UNIT BULUNGAN  DAN DIINFORMASIKAN PEMBAYARAN PIUTANG NAMUN PELANGGAN MENGIGINKAN UNTUK PEMBAYARAN DIJADIKAN SATU.  K5423013109085",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101905",
                    "waktu_lapor": "01/02/2023 09:24:33",
                    "waktu_response": "01/02/2023 09:25:42",
                    "waktu_recovery": "01/02/2023 10:57:10",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 5488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PENGKIAT",
                    "alamat_pelapor": "JL KP LEMO RT 005 RW 002 NO.- DS LEMO KEC TELUK NAGA KAB TANGERANG // DKT VIHARA LEMO",
                    "no_telp_pelapor": "02155931358",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PROSES GESER TIANG LISTRIK DIPERSIL TSB. PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER: 5666032003456 TGL 12/01/23, NAMUN HINGGA SAAT INI BELUM DILAKUKAN REALISASI. YBS MERASA KECEWA DAN PELANGGAN INGIN DIKONFIRMASI ATAS HAL TSB. SESUAI INFO PELANGGAN, DIJANJIKAN UNTUK DI REALISASIKAN PD TGL 27/01/23. PELANGGAN MENGINGINKAN AGAR SEGERA DIREALISASIKAN SECEPATNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101909",
                    "waktu_lapor": "01/02/2023 09:24:39",
                    "waktu_response": "01/02/2023 09:33:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 555,
                    "durasi_recovery_time": 33947858,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herry Supriyanto",
                    "alamat_pelapor": "DN PERUM DOSEN RT.0 RW.0 JATI",
                    "no_telp_pelapor": "6282138288727",
                    "keterangan_pelapor": "MUTASI_K (G9923020188069:gangguan) - habis oglangan/listrik padam.meteran dan sekring dalam kondisi on.tp listrik tidak nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANGANYAR"
                },
                {
                    "no_laporan": "K5423020101910",
                    "waktu_lapor": "01/02/2023 09:24:48",
                    "waktu_response": "01/02/2023 09:34:24",
                    "waktu_recovery": "01/02/2023 09:42:17",
                    "durasi_response_time": 576,
                    "durasi_recovery_time": 473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tandy Junkito",
                    "alamat_pelapor": "GG SADO No.0",
                    "no_telp_pelapor": "628192102062",
                    "keterangan_pelapor": "meteran pln hang / freeze dan tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020101913",
                    "waktu_lapor": "01/02/2023 09:25:25",
                    "waktu_response": "01/02/2023 09:26:09",
                    "waktu_recovery": "01/02/2023 09:27:31",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 82,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YAHYA",
                    "alamat_pelapor": "JL IRH.JUANDA PATOKAN No. 0 RT.002 RW.06 KRAKSAAN",
                    "no_telp_pelapor": "6285204562997",
                    "keterangan_pelapor": "padam dari kemarin sore mohon perbaikannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101915",
                    "waktu_lapor": "01/02/2023 09:25:54",
                    "waktu_response": "01/02/2023 09:31:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 33947977,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000206562805",
                    "nama_pelapor": "BP SUSANTO ",
                    "alamat_pelapor": "KP CURUG JL INTAN II RT-001 / RW-02 NO 29 DS CURUG KEC GUNUNG SINDUR, KAB BOGOR ",
                    "no_telp_pelapor": "08881500972",
                    "keterangan_pelapor": "MUTASI_K (G9923020188327:1R padam) - MOHON INFORMASI DAN PENJELASAN. TGL 31/01/23 DATANG PETUGAS MENGINFORMASIKAN AKAN DILAKUKAN PEMADAMAN DI WILAYAH TSB. SESUAI INFO PETUGAS UNTUK PERSIL YBS TIDAK TERKENA DAMPAK PEMADAMAN PADA TGL 31/01/23 SEKITAR PUKUL 13.30 WIB NAMUN SESUAI INFO PELANGGAN, SETEMPAT TETAP PADAM. YBS MENGINGINKAN PERTANGGUNGJAWABAN ATAS PERIHAL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101918",
                    "waktu_lapor": "01/02/2023 09:26:35",
                    "waktu_response": "01/02/2023 09:30:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 33948077,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suherni",
                    "alamat_pelapor": "KP SITUJAYA BARAT No.0 RT.0 RW.0 CURUG PANJ",
                    "no_telp_pelapor": "6281388631813",
                    "keterangan_pelapor": "kWh sudah di isi pulsa tidak ada setrumnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020101919",
                    "waktu_lapor": "01/02/2023 09:26:37",
                    "waktu_response": "01/02/2023 09:27:42",
                    "waktu_recovery": "01/02/2023 09:28:31",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 49,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad jojon",
                    "alamat_pelapor": "DN JUJUK ALAS SUMUR No. RT.1 RW.5",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5323020100191",
                    "waktu_lapor": "01/02/2023 09:26:49",
                    "waktu_response": "01/02/2023 09:29:50",
                    "waktu_recovery": "01/02/2023 09:51:50",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 1320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "JL GUNUNG SAWAH DN CIBULAKAN RT-2 / RW-1 KP CIBULAKAN DS SUKAMAJU KEC CIHAUR BEUTI KAB CIAMUS",
                    "no_telp_pelapor": "085353362043",
                    "keterangan_pelapor": "TIDAK DAPAT MENGINPUTKAN STRROM, PTL MENYALA SISA STROOM 17 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RAJAPOLAH"
                },
                {
                    "no_laporan": "K5423020101926",
                    "waktu_lapor": "01/02/2023 09:27:22",
                    "waktu_response": "01/02/2023 10:18:18",
                    "waktu_recovery": "01/02/2023 11:51:04",
                    "durasi_response_time": 3056,
                    "durasi_recovery_time": 5566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "5794  865",
                    "nama_pelapor": "IBU HELENA",
                    "alamat_pelapor": "JL RICAN BARU NO 20 KEL SLEMAN KEC SLEMAN KOTA  DIY (DEKAT UNIV ATMAJAYA SLEMAN)",
                    "no_telp_pelapor": "0214750560",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK  JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI CC.54.SUTA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020101929",
                    "waktu_lapor": "01/02/2023 09:27:37",
                    "waktu_response": "01/02/2023 09:31:56",
                    "waktu_recovery": "01/02/2023 10:28:26",
                    "durasi_response_time": 259,
                    "durasi_recovery_time": 3390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Meyasa Mentari",
                    "alamat_pelapor": "KP GARESSI No.0",
                    "no_telp_pelapor": "6285395908216",
                    "keterangan_pelapor": "Perubahan Instalasi listrik dan daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARIANGO"
                },
                {
                    "no_laporan": "K5423020101930",
                    "waktu_lapor": "01/02/2023 09:27:37",
                    "waktu_response": "01/02/2023 09:28:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 33948191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YAHYA",
                    "alamat_pelapor": "JL PETOJO BARAT VI NO.4 RT07/1 KEL DURI PULO KEC GAMBIR JAKPUS ACUAN BELAKANG KING FOTO",
                    "no_telp_pelapor": "02129494299",
                    "keterangan_pelapor": "TGL 27/01/23 PENANGANAN GANGGUAN 1 BANGUNAN PADAM OLEH PETUGAS PLN DILAKSANAKAN DENGAN CARA MENGGANTI MCB , NAMUN MCB TERSEBUT BUKAN DARI PLN , YBS MENGKHAWATIRKAN MCB TERSEBUT TIDAK SUAI DNEGAN KETENTUAN, DAN SESUAI INFO PELANGGAN LOKASI TERSEBUT BELUM DI LAKUKAN PENYEGELAN KEMBALI . MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN. HINGGA SAAT INI BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020101935",
                    "waktu_lapor": "01/02/2023 09:28:03",
                    "waktu_response": "01/02/2023 10:22:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3261,
                    "durasi_recovery_time": 33944948,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hadhari",
                    "alamat_pelapor": "DN POREH TIMUR DS POREH No.0 RT.0 RW.0 KR PENANG",
                    "no_telp_pelapor": "62818535667",
                    "keterangan_pelapor": "MUTASI_K (G9923020188119:Pelanggan sudah dihubungi TE langsung close ) - gagal memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020101937",
                    "waktu_lapor": "01/02/2023 09:28:07",
                    "waktu_response": "01/02/2023 09:40:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 33947449,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "feisal al rasyid",
                    "alamat_pelapor": "JL AMIR HAMZAH GG SMPN 5 KEL GOTONG ROYONG No.37 RT.7 RW.0 TJ KRG PST",
                    "no_telp_pelapor": "6281392597128",
                    "keterangan_pelapor": "MUTASI_K (G9923020188202:App Error) - Putaran KWH tidak normal/berputar cepat.. terukur load 13A, mohon di cek kembali dan dilakukan ganti kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020101939",
                    "waktu_lapor": "01/02/2023 09:28:10",
                    "waktu_response": "01/02/2023 09:28:56",
                    "waktu_recovery": "01/02/2023 09:30:38",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "riny",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020101940",
                    "waktu_lapor": "01/02/2023 09:28:25",
                    "waktu_response": "01/02/2023 10:12:54",
                    "waktu_recovery": "01/02/2023 10:21:38",
                    "durasi_response_time": 2669,
                    "durasi_recovery_time": 524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIYANTO",
                    "alamat_pelapor": "JL SEROJA 1 NO 10  RT-3 / RW-1 SEMARANG",
                    "no_telp_pelapor": "6285641442051",
                    "keterangan_pelapor": "TGL 17/01/23  PENANGANAN GANGGUAN APP PRABAYAR TERBAKAR OLEH PETUGAS (BP JEFRI DAN BP BOWO) DENGAN CARA SAMBUNG LANGSUNG. NO BERITA ACARA. - . MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 56603644206.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020101942",
                    "waktu_lapor": "01/02/2023 09:28:36",
                    "waktu_response": "01/02/2023 10:03:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2122,
                    "durasi_recovery_time": 33946054,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0007342120000",
                    "nama_pelapor": "IBU NANI",
                    "alamat_pelapor": "DS SELOPURO LASEM RT 6/5 NO- KEC LASEM KAB REMBANG JATIM ACUAN : DEKAT MAY SALON ",
                    "no_telp_pelapor": "082133706888",
                    "keterangan_pelapor": "MUTASI_K (G9923020188097:tidak bisa beli token) - KELUHAN BERULANG : K5423020101482, MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 14451700034 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL HAMPIR PADAM ) SISA 5.37 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5423020101947",
                    "waktu_lapor": "01/02/2023 09:28:55",
                    "waktu_response": "01/02/2023 09:44:38",
                    "waktu_recovery": "01/02/2023 10:20:38",
                    "durasi_response_time": 943,
                    "durasi_recovery_time": 2160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji suhendro",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai dengan penggunaan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101948",
                    "waktu_lapor": "01/02/2023 09:28:57",
                    "waktu_response": "01/02/2023 09:34:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 354,
                    "durasi_recovery_time": 33947801,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nana Salsabiella",
                    "alamat_pelapor": "JL LAPANG No.0 RT.006 RW.10 BAREGBEG",
                    "no_telp_pelapor": "6289609327976",
                    "keterangan_pelapor": "MUTASI_K (G9923020188074:permintaan CT) - minta ID meteran token. gausah nelpon. langsung kirim aja via chat ke whatsapp. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5123020100358",
                    "waktu_lapor": "01/02/2023 09:30:08",
                    "waktu_response": "01/02/2023 09:34:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33947799,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14025229460",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL - NO 3A KEL SUKOREJO KEC SUKOREJO KAB KENDAL  / DI DEKAT KANTOR POLISI, DI DEPAN KANTOR POS",
                    "no_telp_pelapor": "081325859575",
                    "keterangan_pelapor": "MUTASI_K (G9923020188895:perlu penanganan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 17 KWH. PTL NYALA. NO TOKEN 30100000122055918664. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WELERI"
                },
                {
                    "no_laporan": "K5423020101957",
                    "waktu_lapor": "01/02/2023 09:30:24",
                    "waktu_response": "01/02/2023 09:33:27",
                    "waktu_recovery": "01/02/2023 11:58:09",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 8682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANDY",
                    "alamat_pelapor": "PR FREJA HOUSE BLOK C12 NO 8 RT -/- KEL SAMPORA KEC - KAB TANGERANG ACUAN LOKASI DEKAT AEON ",
                    "no_telp_pelapor": "081388092947",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 24.17 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100021",
                    "waktu_lapor": "01/02/2023 02:04:04",
                    "waktu_response": "01/02/2023 02:26:01",
                    "waktu_recovery": "01/02/2023 02:34:06",
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TITIN ",
                    "alamat_pelapor": "TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ",
                    "no_telp_pelapor": "087786974290",
                    "keterangan_pelapor": "TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K1423020100025",
                    "waktu_lapor": "01/02/2023 04:45:25",
                    "waktu_response": "01/02/2023 05:36:02",
                    "waktu_recovery": "01/02/2023 06:02:24",
                    "durasi_response_time": 3037,
                    "durasi_recovery_time": 1582,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "56224073793",
                    "nama_pelapor": "IBU AMELIA ",
                    "alamat_pelapor": "JL.PERJUANGAN KP RAWA KUDA NO.138 RT.11 RW.06 KEL.KARANG HARUM KEC.KEDUNG WARINGIN KAB.BEKASI - JABAR. ",
                    "no_telp_pelapor": "6285774292335",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MENGINFORMASIKAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DENGAN NO METER 56224073793 DAN SISA KWH = 0000 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020100136",
                    "waktu_lapor": "01/02/2023 05:32:54",
                    "waktu_response": "01/02/2023 05:43:06",
                    "waktu_recovery": "01/02/2023 06:03:02",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 1196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "JL.TROPODO 1 BARAT NO.149A RT-15 / RW-02 KEL.TROPODO KEC.WARU KAB SIDOARJO >> RUMAH DEKAT MUSHOLLA",
                    "no_telp_pelapor": "085104617658",
                    "keterangan_pelapor": "TGL 31-01-2023 PROSES PS 900/R1M-4400/L DENGAN NO.REGISTER:5114629016604. TGL 31-01-2023 BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI VIA ICONPAY RP.189,290, PS AKAN DIPERGUNAKAN PUKUL:06.00 PAGI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K1423020100030",
                    "waktu_lapor": "01/02/2023 05:39:58",
                    "waktu_response": "01/02/2023 05:54:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 894,
                    "durasi_recovery_time": 33961000,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUWEN/BP JONI FERNANDES SIHOMBING",
                    "alamat_pelapor": "JL SWADAYA MARINDAL NO 135 RT 00 RW 00 KEL HARJOSARI 2 KEC MEDAN AMPLAS KOTA MEDAN LOKASI MARINDAL DALAM ",
                    "no_telp_pelapor": "6285765442477",
                    "keterangan_pelapor": "MUTASI_K (G9923020187913:.) - TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA BRI PTL MINTA SEGERA DISAMBUNG. INFO PELANGGAN SUDAH MENGHUBUNGI PETUGAS DELITUA SEBELUMNYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K2323020100033",
                    "waktu_lapor": "01/02/2023 05:51:50",
                    "waktu_response": "01/02/2023 06:27:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2148,
                    "durasi_recovery_time": 33959034,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000000426130",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "KK HARAPAN BARU BLOK B2 NO 7 DAN 8  JL GARDENA 2 KL KT BARU KEC BEKASI BRT KT BEKASI ",
                    "no_telp_pelapor": "0811967139",
                    "keterangan_pelapor": "MUTASI_K (G9923020187854:urgen) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43”,  DISPLAY METER TERTERA  GAGAL, PTL  NYALA  (NM 32025088835 ) SISA 14 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K2323020100035",
                    "waktu_lapor": "01/02/2023 05:55:30",
                    "waktu_response": "01/02/2023 06:02:16",
                    "waktu_recovery": "01/02/2023 06:23:41",
                    "durasi_response_time": 406,
                    "durasi_recovery_time": 1285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHASANAH",
                    "alamat_pelapor": "JL KELUNCNG PRIAN DN KELUNCING RT 2 RW 2 KEL PRIYAN KEC MONTONG GADING KAB LOMBOK TIMUR AC LOKASI UTARA MASJID ",
                    "no_telp_pelapor": "081947095478",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 14297668676 PTL MENYALA SISA 445 KWH NO TOKEN: 3810 6483 1143 3794 1077 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100150",
                    "waktu_lapor": "01/02/2023 06:06:20",
                    "waktu_response": "01/02/2023 06:21:13",
                    "waktu_recovery": "01/02/2023 07:59:11",
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 5878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDI ",
                    "alamat_pelapor": "JL RAYA KECAPI PR KECAPI RESIDENCE KAV BLOK- NO 10 RT-9 / RW-16 KEL JATIRAHAYU KEC PONDOK MLATI KOTA BEKASI // DEKAT DENGAN APOTIK SEHATI ",
                    "no_telp_pelapor": "081214220918",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH 15.96  NO TOKEN 09284866452613717300//MENGHUB KEMBALI 6.23 01/02/23 CC.54.BASITH_N",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020100075",
                    "waktu_lapor": "01/02/2023 06:13:20",
                    "waktu_response": "01/02/2023 06:16:54",
                    "waktu_recovery": "01/02/2023 06:19:44",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "DN REKESAN DS PONDOK AGUNG JL PLTA MENDALAN NO -    RT-10 / RW-2 KEC KASEMBON KAB MALANG \\nDEKAT SEKOLAH SDN PONDOK AGUNG 4 ",
                    "no_telp_pelapor": "081259708314",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP METER KE TEMPAT YANG SEHARUSNYA KARENA SEBELUMNYA DILAKUKAN RENOVASI RUMAH,   \\nNIK KTP : 3507280103860002 ATAS NAMA BP AGUS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGORO"
                },
                {
                    "no_laporan": "K5223020100156",
                    "waktu_lapor": "01/02/2023 06:16:20",
                    "waktu_response": "01/02/2023 06:58:52",
                    "waktu_recovery": "01/02/2023 07:34:47",
                    "durasi_response_time": 2552,
                    "durasi_recovery_time": 2155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GLEDIS",
                    "alamat_pelapor": "JL UTARUM BANTEMIN ASRAMA POLRES BANTEMIN NO B6 RT-0 / RW-0 KEL BANTEMIN  KEC KAIMANA KAB KAIMANA ACUAN LOKASI : ASRAMA POLRES KAIMANA",
                    "no_telp_pelapor": "085256201405",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN TERETERA GAGAL , PTL NORMAL. 22.36\\n5178 2359 7634 7476 1157",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KAIMANA"
                },
                {
                    "no_laporan": "K3223020100023",
                    "waktu_lapor": "01/02/2023 06:20:40",
                    "waktu_response": "01/02/2023 06:55:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2112,
                    "durasi_recovery_time": 33957340,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "JL. HANDAYANI LR. 13 KM. 10 MASUK KEL. SAWAH GUMU KEC. SORONG UTARA KOTA SORONG",
                    "no_telp_pelapor": "82199577405",
                    "keterangan_pelapor": "MUTASI_K (G9923020187869:cek) - TIDAK DAPAT MELAKUKAN PENGINPUTAN VOUCHER (SISA 34.53 KWH), UPDATE VKRN 43. NO TOKEN SESUAI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5123020100080",
                    "waktu_lapor": "01/02/2023 06:22:11",
                    "waktu_response": "01/02/2023 06:34:04",
                    "waktu_recovery": "01/02/2023 10:58:17",
                    "durasi_response_time": 713,
                    "durasi_recovery_time": 15853,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO RIANTO",
                    "alamat_pelapor": "JL MEGA KP CIKETING UDIK NO.169 RT 1 RW 7 DS. CIKETING UDIK KEC. BANTARGEBANG KOTA BEKASI // DEKAT MASJID AL IKHLAS",
                    "no_telp_pelapor": "082311324944",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43, PTL NYALA  SISA 186 KWH . NO TOKEN TIDAK MENGETAHUI. BELUM ADA PEMBARUAN KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5123020100083",
                    "waktu_lapor": "01/02/2023 06:27:15",
                    "waktu_response": "01/02/2023 07:49:05",
                    "waktu_recovery": "01/02/2023 09:39:15",
                    "durasi_response_time": 4910,
                    "durasi_recovery_time": 6610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUARIAH",
                    "alamat_pelapor": "JL MERGAN RAYA GG.21 NO 47  RT-2 RW-6 KEL. TANJUNGREJO KEC. SUKUN KOTA MALANG.   DEKAT TOKO SEPATU NUKUS",
                    "no_telp_pelapor": "081775256752",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK  1 MINGGU YANG LALU  MENDAPAT  ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5123020100084",
                    "waktu_lapor": "01/02/2023 06:31:23",
                    "waktu_response": "01/02/2023 07:02:15",
                    "waktu_recovery": "01/02/2023 08:05:53",
                    "durasi_response_time": 1852,
                    "durasi_recovery_time": 3818,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "JL.TROPODO 1 BARAT NO.167 RT-15 RW-02 KEL.TROPODO KEC.WARU KAB SIDOARJO :: DEKAT MUSHOLLA",
                    "no_telp_pelapor": "085104617658",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100136, PELANGGAN MENDAFTAR PS ( L / 4400 VA ) PELAKSANAAN TGL 01/02/2023 JAM 06.00 DENGAN NO REGISTER 5114629016604, BP LUNAS PADA TGL 31/01/2023 NAMUN HINGGA SAAT INI BELUM ADA REALISASI OLEH PLN SETEMPAT .\\nUPDATE PENGADUAN PELANGGAN / CC.51.PUSPITASARI\\n( PELANGGAN LAPOR KEMBALI , INGIN DALAM WAKTU 20 MENIT SEGERA ADA PETUGASDATANG DILOKASI, LAPOR HINGGA 4 KALI BELUM ADA PETUGAS DATANG , MOHON BANTUAN TINDAKLANJUTNYA TERIMA KASIH )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K3223020100031",
                    "waktu_lapor": "01/02/2023 06:38:03",
                    "waktu_response": "01/02/2023 07:54:42",
                    "waktu_recovery": "01/02/2023 08:00:28",
                    "durasi_response_time": 4599,
                    "durasi_recovery_time": 346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NONENG",
                    "alamat_pelapor": "KP. KIARAPAYUNG RT-3 / RW-2 DS. MEKARSARI KEC. NGAMPRAH KAB. BANDUNG BARAT",
                    "no_telp_pelapor": "081802222573",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGELUHKAN SISA KWH PELANGGAN CEPAT HABIS. TOKEN SEBESAR RP. 50.000 HANYA DIGUNAKAN SELAMA 7 HARI YANG BIASANYA HABIS SELAMA 15 HARI SEJAK 24/01/23 PEMAKAIAN DILOKASI NORMAL DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5123020100097",
                    "waktu_lapor": "01/02/2023 06:40:30",
                    "waktu_response": "01/02/2023 07:07:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 33956665,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REI",
                    "alamat_pelapor": "JL BATANG.KUIS DUSUN 8 NO.99 RT002 RW001 DS.BUNTU BEDIMBAR KEC.TANJUNG MORAWA KAB  DELI SERDANG ( PAGAR HITAM )",
                    "no_telp_pelapor": "08116131771",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (BULAN 02/2023) = (28903),APP TGL. (01/02/2023) = (27068).PETUGAS CATER (RUTIN DATANG, LETAK APP MUDAH DIJANGKAU, TAGIHAN REKENING BELUM DILUNASI OLEH PELANGGAN, MOHON TINDAKLANJUTNYA ,TERIMA KASIH ).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K1423020100036",
                    "waktu_lapor": "01/02/2023 06:50:51",
                    "waktu_response": "01/02/2023 07:30:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2401,
                    "durasi_recovery_time": 33955240,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI",
                    "alamat_pelapor": "JL MASJID ATTAQWA RT 3 RW 9 NO C23 KEC BEKASI BARAT KEL BINTARA JAYA KOTA BEKASI ACUAN LOKASI DEKAT PERTIGAAN ",
                    "no_telp_pelapor": "081284680909",
                    "keterangan_pelapor": "MUTASI_K (G9923020187903:vkrn) - TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)\\nDENGAN NO METER 32008115787 DAN SISA KWH 15.93",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K3223020100036",
                    "waktu_lapor": "01/02/2023 06:54:06",
                    "waktu_response": "01/02/2023 07:03:30",
                    "waktu_recovery": "01/02/2023 10:58:30",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 14100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01102642970",
                    "nama_pelapor": "IBU MAWAR",
                    "alamat_pelapor": "JL BALI ROTAN KP CIKETING UDIK RT-004 / RW-02 KEL CIKIWUL KEC BANTAR GEBANG KOTA BEKASI. ACUAN LOKASI BELAKANG MASJID ARRAMDAN",
                    "no_telp_pelapor": "6285779011021",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA) SISA TOKEN 1939 KWH / UPDATE LAPOR CC.54.PRATIWI 07.08",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K3223020100041",
                    "waktu_lapor": "01/02/2023 07:12:23",
                    "waktu_response": "01/02/2023 07:15:22",
                    "waktu_recovery": "01/02/2023 09:06:30",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 6668,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMKA",
                    "alamat_pelapor": "JL BOTTO LAMBUA RT 006 RW 007 KANJILO, BAROMBONG, KAB. GOWA, SULAWESI SELATAN, AC LOKASI DIBELAKANG RUMAH PAK RW ",
                    "no_telp_pelapor": "04118912888",
                    "keterangan_pelapor": "TERKAIT NO LAPOR: K3223013000107,  K2323011800058, K3222112300257 & K5322120600180 BELUM ADA PENANGANAN , PROSES PB (R1MT/900VA) DENGAN NO. REGISTER : 3213112121391 TGL. 30/10/2022 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5223020100201",
                    "waktu_lapor": "01/02/2023 07:12:49",
                    "waktu_response": "01/02/2023 07:30:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1037,
                    "durasi_recovery_time": 33955286,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "005690548",
                    "nama_pelapor": "BP MIKO",
                    "alamat_pelapor": "JL JEPIT TEMBI DN KARANGGONDANG - 175 RT-6 / RW-9 KEL BENDOWOHARJO KEC SEWON KAB BANTUL || PINGGIR JALAN, DARI LAMPU MERAH JEPIT KE TIMUR 200 M, UTARA JALAN",
                    "no_telp_pelapor": "0274368092",
                    "keterangan_pelapor": "MUTASI_K (G9923020188001:tegangan drop) - 1 BANGUNAN VOLTASE DROP, TEGANGAN TERUKUR -, TERJADINYA SETELAH PUKUL 6 SORE\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K2323020100055",
                    "waktu_lapor": "01/02/2023 07:15:16",
                    "waktu_response": "01/02/2023 07:21:07",
                    "waktu_recovery": "01/02/2023 07:48:32",
                    "durasi_response_time": 351,
                    "durasi_recovery_time": 1645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZIDAN ",
                    "alamat_pelapor": "JLN. DAMAI RT 9 / RW 8 NO.82 KL SIDODAMAI KEC  SAMARINDA ILIR KT SAMARINDA  DKT WARUNG SIMPANG 3",
                    "no_telp_pelapor": "82155205935",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT TIDAK DAPAT INPUT TOKEN DISPLAY APP METER TERTERA GAGAL . PTL NYALA . SISA 140 KWH    NO METER: 32129658541 . TOKEN 7125 9739 1392 4016 6802 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5123020100131",
                    "waktu_lapor": "01/02/2023 07:17:16",
                    "waktu_response": "01/02/2023 07:18:17",
                    "waktu_recovery": "01/02/2023 08:52:35",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 5658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22102670829",
                    "nama_pelapor": "IBU ARI ",
                    "alamat_pelapor": "JL - PERUM GRAHA KOTA BLOK A-14 NO 37 RT 71 RW 12 KEL SUKO KEC SIDOARJO KAB SIDOARJO / DEKAT SDN SUKO 2 ",
                    "no_telp_pelapor": "081231148914",
                    "keterangan_pelapor": "NM 22102670829 PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN REJECT SETELAH UPDATE VKRN 43\\\" , NO TOKEN 5479 7373 5847 4042 4761 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = 20 KWH , PTL MENYALA \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020100133",
                    "waktu_lapor": "01/02/2023 07:20:52",
                    "waktu_response": "01/02/2023 07:38:11",
                    "waktu_recovery": "01/02/2023 09:03:17",
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 5106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SANTRI NO 16 RT-69 RW-0 KEL SEPINGGAN KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN :: DARI UNITED OIL MASUK , DEKAT SDN 012 ",
                    "no_telp_pelapor": "082158325338",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43. PTL NYALA , SISA PULSA 1011.79 KWH, NO TOKENNYA 72634399967131975942 (DIBELI TGL 01/02/2023). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K1423020100045",
                    "waktu_lapor": "01/02/2023 07:23:04",
                    "waktu_response": "01/02/2023 07:30:57",
                    "waktu_recovery": "01/02/2023 08:52:02",
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 4865,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "JL - NO - RT 5 RW - DN SETAPUK DS PADAK KEC KERUAK KOTA MATARAM. ",
                    "no_telp_pelapor": "087704629476",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN NO METER 45029460917 DAN SISA KWH 100\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K3223020100043",
                    "waktu_lapor": "01/02/2023 07:23:54",
                    "waktu_response": "01/02/2023 07:52:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1687,
                    "durasi_recovery_time": 33953971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL DASANA INDAH KOMP DASANA INDAH BLK SI-15 NO.6, KEL.BOJONG NANGKA KEC.KELAPA II KAB.TANGERANG ACUAN : DEKAT SEKOLAH SUNAN BONANG ",
                    "no_telp_pelapor": "087887914884",
                    "keterangan_pelapor": "MUTASI_K (G9923020187937:Vkrn masuk kode keluhan G ) - GAGAL INPUT TOKEN (VKRN 43), KET.REJECT, PTL NYALA (SISA KWH : 10.XX KWH)\\nNO TOKEN : 5413 6954 7407 7139 8034",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100140",
                    "waktu_lapor": "01/02/2023 07:27:43",
                    "waktu_response": "01/02/2023 07:37:48",
                    "waktu_recovery": "01/02/2023 09:26:51",
                    "durasi_response_time": 605,
                    "durasi_recovery_time": 6543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA",
                    "alamat_pelapor": "JL PURNAWIRAWAN PR GUNUNG TERANG RESIDENCE BLOK - NO 1 KEL GUNUNG TERANG KEC LANGKAPURA KOTA BANDARLAMPUNG. SEBELUM SEKOLAH WARNA HIJAU",
                    "no_telp_pelapor": "081383355508",
                    "keterangan_pelapor": "REKENING FEB 2023 LEBIH TAGIH. STAND AKHIR REKENING FEB 2023 = 10.744, APP TGL 1/2/2023 = 9.501, PETUGAS CATER(RUTIN DATANG/TIDAK: TIDAK MENGETHAUI).LETAK APP MUDAH DIJANGKAU.LOKASI DIHUNI 3 HARI.REK FEB 2023 BELUM LUNAS.PEMAKAIAN NORMAL.PELANGGAN TIDAK MAU MEMBAYAR DAHULU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5123020100142",
                    "waktu_lapor": "01/02/2023 07:28:48",
                    "waktu_response": "01/02/2023 07:30:05",
                    "waktu_recovery": "01/02/2023 08:10:21",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 2416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAIS HAMUDI",
                    "alamat_pelapor": "DS RABIYAN     RT-- / RW--",
                    "no_telp_pelapor": "082337777553",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN DI 2 APLIKASI TIDAK BISA ADA KETERANGAN MELEBIHI LIMIT. SISA TOKEN SAAT INI 10 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5223020100229",
                    "waktu_lapor": "01/02/2023 07:31:30",
                    "waktu_response": "01/02/2023 08:45:42",
                    "waktu_recovery": "01/02/2023 08:52:04",
                    "durasi_response_time": 4452,
                    "durasi_recovery_time": 382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "141584   05",
                    "nama_pelapor": "BP FAISAL",
                    "alamat_pelapor": "JL RAYA GUMAWANG REBAN NO - RT -RW- DS GUMAWANG KEC PECALUNGAN KAB BATANG // LOKASI : SD N GUMAWANG 03 ",
                    "no_telp_pelapor": "08562663012",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 524520919523  (REKENING BERJALAN BELUM DILUNASI DAN TELAH DISARANKAN UNTUK SEGERA MELAKUKAN PELUNASAN)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BATANG"
                },
                {
                    "no_laporan": "K5223020100236",
                    "waktu_lapor": "01/02/2023 07:35:02",
                    "waktu_response": "01/02/2023 08:20:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2735,
                    "durasi_recovery_time": 33952255,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDUL MANAN",
                    "alamat_pelapor": "JL. SEMARANG DEMAK KEL PURWOSARI  KEC SAYUNG KAB DEMAK RT-4  RW-1 >> DEKAT SMA MUHAMADIYAH SAYUNG ",
                    "no_telp_pelapor": "089668940736",
                    "keterangan_pelapor": "MUTASI_K (G9923020187962:mohon dicek) - MOHON DILAKUKAN PEMANGKASAN RANTING-RANTING POHON DI WILAYAH (JL. SEMARANG DEMAK KEL PURWOSARI  KEC SAYUNG KAB DEMAK RT-4  RW-1 >> DEKAT SMA MUHAMADIYAH SAYUNG ), PADA (01/02/2023), (9.00) DIKHAWATIRKAN MENGGANGGU JARINGAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5123020100150",
                    "waktu_lapor": "01/02/2023 07:38:03",
                    "waktu_response": "01/02/2023 07:52:06",
                    "waktu_recovery": "01/02/2023 08:00:41",
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009286985",
                    "nama_pelapor": "BP ARIYADI",
                    "alamat_pelapor": "JL SUKAJAYA 3 NO 32  RT-/ RW-  KEL TAJUR KEC BOGOR TIMUR KAB BOGOR // BELAKANG BANK MANDIRI",
                    "no_telp_pelapor": "082213309589",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56602443733 KESULITAN BELI TOKEN DI (BCA M BANKING) DENGAN KETERANGAN (DI BLOKIR) DAN 'KETERANGAN \\\"PEMBLOKIRAN LAYANAN PEMBELIAN TOKEN'' DI APLIKASI P2APST . SAAT INI SISA TOKEN=37 KWH PTL MENYALA. NAMUN BELUM ADA PENYEBAB TERKAIT PEMBLOKIRAN PEMBELIAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5123020100151",
                    "waktu_lapor": "01/02/2023 07:40:14",
                    "waktu_response": "01/02/2023 08:35:51",
                    "waktu_recovery": "01/02/2023 10:03:55",
                    "durasi_response_time": 3337,
                    "durasi_recovery_time": 5284,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "004100821",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "JL PREGOLAN BUNDER NO.21 KEL TEGALSARI RT.2 RW.2 KEC TEGALSARI KOTA SURABAYA //DEKAT GEREJA ",
                    "no_telp_pelapor": "0315341857",
                    "keterangan_pelapor": "TANGGAL 10/01/2023 PELANGGAN MENERIMA BA TERKAIT APP METER BURAM. TANGGAL 11/01/2023 PELANGGAN DATANG KE ULP SETEMPAT DAN DIKENAKAN TAGIHAN SUSULAN P2TL DENGAN NO REGISTER 5110642008618. NO REGISTER SUDAH DILUNASI DI TANGGAL 11/01/2023 MELALUI INDOMARET. DAN INFO PETUGAS APABILA SUDAH ADA PEMBAYARAN AKAN DILAKUKAN PENGANTIAN DI TANGGAL 13/01/2023 NAMUN HINGGA SAAT INI BELUM ADA PENGANTIAN. PTL MENYALA. MOHON BANTUAN TINDAK LANJUT PENGANTIAN DAN KONFIRMASI SECEPATNYA. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP EMBONG WUNGU"
                },
                {
                    "no_laporan": "K2323020100062",
                    "waktu_lapor": "01/02/2023 07:41:11",
                    "waktu_response": "01/02/2023 07:47:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 385,
                    "durasi_recovery_time": 33954236,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK INDI HALIM",
                    "alamat_pelapor": "JL.RK ILIR NO.71 RT.20 RW.002 KEC.BANJARMASIN SELATAN KEL.PEKAUMAN KOTA BANJARMASIN ACUAN LOKASI : DISEBERANG PELELANGAN IKAN ",
                    "no_telp_pelapor": "81391922227",
                    "keterangan_pelapor": "MUTASI_K (G9923020187928:geser kwh) - MOHON BANTUAN LAYANAN PROSES GESER/PINDAH KWH METER KARENA RENOVASI BANGUNAN DENGAN NO KTP : 6371010902860007 AN INDI HALIM SELAKU PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K2323020100063",
                    "waktu_lapor": "01/02/2023 07:47:54",
                    "waktu_response": "01/02/2023 08:32:36",
                    "waktu_recovery": "01/02/2023 08:45:15",
                    "durasi_response_time": 2682,
                    "durasi_recovery_time": 759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU JANNAH ",
                    "alamat_pelapor": "JL GELATIK 0 0 RT-4 / RW-1 NO 0 KL BIRO BURI UTR KEC PALU SLT KT PALU ",
                    "no_telp_pelapor": "6285756115218",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MEMBELI TOKEN NO METER :39123612580 KET SILAHKAN KIRIM DIL PREPAID KE P2APST ,  PTL NYALA , SISA 500 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K1223020100031",
                    "waktu_lapor": "01/02/2023 07:48:01",
                    "waktu_response": "01/02/2023 07:54:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 403,
                    "durasi_recovery_time": 33953808,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DILAL ",
                    "alamat_pelapor": "SMAN 1 BAGAN SINEMBAH, JL SISINGAMANGARAJA NO - RT - RW - DS BAGAN BATU KOTA KEC BAGAN SINEMBAH KAB ROKAN HILIR",
                    "no_telp_pelapor": "082284730508",
                    "keterangan_pelapor": "MUTASI_K (G9923020187939:cek) - MOHON PERGANTIAN KABEL SR DIKARENAKAN SEBELUMNYA TERBAKAR DAN TGL 06/01/23 KABEL DIGANTI DENGAN KABEL 1 PHASA DENGAN BERSIFAT SEMENTARA INFO PELANGGAN : PETUGAS MENYARANKAN MELAKUKAN PELAPORKAN AGAR DIGANTI KABEL SR DENGAN  3 PHASA -PELANGGAN SUDAH MENYIAPKAN TIANG SEKOLAH UNTUK PENARIKAN KABEL  PELANGGAN PERNAH LAPOR DENGAN NO : K1223013100054, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAGAN BATU"
                },
                {
                    "no_laporan": "K5123020100163",
                    "waktu_lapor": "01/02/2023 07:50:41",
                    "waktu_response": "01/02/2023 07:52:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 33953962,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "1689241",
                    "nama_pelapor": "IBU WAHYU ",
                    "alamat_pelapor": "PR TNI AL BLOK I 13 NO 3 DS SUGIHWARAS RT 26 RW 27 KEC CANDI KAB SIDOARJO / KIR-KIRAN KE KIRI ",
                    "no_telp_pelapor": "081343443636",
                    "keterangan_pelapor": "MUTASI_K (G9923020187945:mohon maaf sebelumny permohonan pelanggan diterima) - PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL, SISA PULSA 760.7 KWH \\n12579600543208918382 DAN 31833147477137736693 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5223020100249",
                    "waktu_lapor": "01/02/2023 07:51:10",
                    "waktu_response": "01/02/2023 07:52:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 68,
                    "durasi_recovery_time": 33953954,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP BUDI RAHMAN FIRDAUS",
                    "alamat_pelapor": "JL PERSATUAN KOMP BAPPEM NO 26 RT/RW : 2/7 BLOK - KEL SUKABUMI SELATAN KEC KEBON JERUK JAKBAR // DEKAT KANTOR PLN JL PANJANG ",
                    "no_telp_pelapor": "62818626291",
                    "keterangan_pelapor": "MUTASI_K (G9923020188041:urgent) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA PULSA PELANGGAN 300 KWH\\nNO TOKEN : 2005 7911 5842 1557 6685\\n21424010549576600069",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5223020100251",
                    "waktu_lapor": "01/02/2023 07:53:47",
                    "waktu_response": "01/02/2023 07:58:18",
                    "waktu_recovery": "01/02/2023 10:57:46",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 10768,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14028593896",
                    "nama_pelapor": "BP ARI BACHTIAR",
                    "alamat_pelapor": "JL NARINGGO BUNISARI KP BUNISARI  RT 1 RW 8 NO - DS NENGKALAN KEC CIWEDAI KAB BANDUNG >> ACUAN LOKASI - ",
                    "no_telp_pelapor": "6285624376472",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL MENYALA DAN SISA 57.97 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K2323020100065",
                    "waktu_lapor": "01/02/2023 07:56:24",
                    "waktu_response": "01/02/2023 08:01:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33953423,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "KP BATU TAMBUN  RT. 8/- JL. PRAYA MANTANG NO. - DS AIK MOAL ",
                    "no_telp_pelapor": "087860192681",
                    "keterangan_pelapor": "MUTASI_K (G9923020187943:penanganan gangguan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 72.40 KWH. NM : 32173339311 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5123020100175",
                    "waktu_lapor": "01/02/2023 07:59:17",
                    "waktu_response": "01/02/2023 08:09:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 33952903,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "50211673376",
                    "nama_pelapor": "BP RIDWAN",
                    "alamat_pelapor": "JL MERAPI NO.- DN KERAS     RT-7 / RW-3 DS TANJUNG REJO KEC MADIUN KAB MADIUN //DEKAT MASJID ",
                    "no_telp_pelapor": "081333967153",
                    "keterangan_pelapor": "MUTASI_K (G9923020187950:kode G) - ANGKA KEYPAD 5  PADA APP PRABAYAR TIDAK BERFUNGSI SEJAK TANGGAL 31/01/20223 SEHINGGA TIDAK BISA ENTRY TOKEN, SISA PULSA SAAT INI 43.3KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5123020100180",
                    "waktu_lapor": "01/02/2023 08:04:23",
                    "waktu_response": "01/02/2023 08:18:27",
                    "waktu_recovery": "01/02/2023 10:16:47",
                    "durasi_response_time": 844,
                    "durasi_recovery_time": 7100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PERMADI",
                    "alamat_pelapor": "PR DE.DEDAUN RESIDENCE BLOK  B1 NO. 15 JL -  DS  SEKAR PUTIH KEL PENDEM  KEC JUNREJO KOTA BATU RT. 32 RW.8 / BELAKANG ARHANUT",
                    "no_telp_pelapor": "082143663669",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 18.79 KWH,",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K1223020100040",
                    "waktu_lapor": "01/02/2023 08:06:29",
                    "waktu_response": "01/02/2023 08:13:07",
                    "waktu_recovery": "01/02/2023 08:18:54",
                    "durasi_response_time": 398,
                    "durasi_recovery_time": 347,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANA",
                    "alamat_pelapor": "JL ARJUNA NO.98 RT-1 / RW-2 DS BUKIT JAYA KEC UKUI KAB PELALAWAN RIAU",
                    "no_telp_pelapor": "082316142319",
                    "keterangan_pelapor": "MOHON PERIKSA APP KWH TIDAK BERKURANG DIKETAHUI SEJAK 3 HARI YANG LALU (SISA = 24.53 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5123020100184",
                    "waktu_lapor": "01/02/2023 08:08:22",
                    "waktu_response": "01/02/2023 08:20:44",
                    "waktu_recovery": "01/02/2023 13:28:59",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 18495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUJIB ",
                    "alamat_pelapor": "JL - DN BLIMBING DS JELI NO 28 RT-7 RW-2 KEC KARANGREJO KAB TULUNGAGUNG ( DEKAT KOLAM RENANG   ) ",
                    "no_telp_pelapor": "085732675702",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN GESER  KWH PLN  , DIKARENAKAN HAMPIR ROBOH .\\nNO KTP  PELANGGAN  :  3504080304760001 A/N  MUJIB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K3223020100057",
                    "waktu_lapor": "01/02/2023 08:10:32",
                    "waktu_response": "01/02/2023 09:11:21",
                    "waktu_recovery": "01/02/2023 09:17:27",
                    "durasi_response_time": 3649,
                    "durasi_recovery_time": 366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELINDA",
                    "alamat_pelapor": "JL PENGERINGAN PANTAI WAIHAONG NO 1 RT - RW - KEL WAIHAONG KEC NUSANIWE KOTA AMBON, LOKASI: KANTOR BPM DAN PTSP",
                    "no_telp_pelapor": "0911351402",
                    "keterangan_pelapor": "TGL.31/01/2023 TUNG. REK. BULAN JANUARI 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5223020100267",
                    "waktu_lapor": "01/02/2023 08:10:46",
                    "waktu_response": "01/02/2023 08:11:24",
                    "waktu_recovery": "01/02/2023 08:30:49",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 1165,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AFID ",
                    "alamat_pelapor": "JL.PANCASILA NO.- RT.03 RW.02 KEL.DEBONGWETAN, DEBONGWETAN, KEC DUKUHTURI, KAB. TEGAL, JAWA TENGAH // BELAKANG PERSIS SD DEBONGWETAN",
                    "no_telp_pelapor": "081542137894",
                    "keterangan_pelapor": "TERKAIT K5223012800256. PELANGGAN PENDAFTARAN PB TGL 14/01/2023 TARIF/DAYA R1MT/900 NO REGISTER 5225112049288 BP LUNAS PADA TANGGAL (15/01/2023), YBS SUDAH DATANG KE UNIT DIINFORMASIKAN AKAN ADA PENYAMBUNGAN TGL 26/01/2023 NAMUN HINGGA SAAT INI BELUM TEREALISASI, MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. STATUS LAPORAN SELESAI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K1223020100041",
                    "waktu_lapor": "01/02/2023 08:11:07",
                    "waktu_response": "01/02/2023 08:16:56",
                    "waktu_recovery": "01/02/2023 08:27:54",
                    "durasi_response_time": 349,
                    "durasi_recovery_time": 658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1734215",
                    "nama_pelapor": "BP I MADE WIDIARTHA",
                    "alamat_pelapor": "JL BADAK AGUNG NO- RT- RW- KL SUMARTA KELOD KC DENPASAR TIMUR,KOTA DENPASAR . ACUAN LOKASI : DEKAT SEKOLAH REGEN SCHOOL",
                    "no_telp_pelapor": "081999019292",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR MILIK PELANGGAN DENGAN NO AGENDA 551000562301272316 DAN NO REG 5510032024888 . TGL 28/01/2023 BIAYA PENGGESERAN TELAH DILUNASI,MOHON DILAKUKAN PENANGANAN SESUAI KETENTUAN .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5123020100192",
                    "waktu_lapor": "01/02/2023 08:11:27",
                    "waktu_response": "01/02/2023 08:12:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 33952771,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "2222222",
                    "nama_pelapor": "BP ANDI PURWANTO",
                    "alamat_pelapor": "JL KEDIRI NO.361 KEL KUTA BR KUTA KEC KUTA KAB BADUNG //DEKAT GEREJA ",
                    "no_telp_pelapor": "082345229386",
                    "keterangan_pelapor": "MUTASI_K (G9923020187954:tdk bisa entry token) - NM 14441784502 TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL, SISA PULSA SAAT INI 491KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K1223020100042",
                    "waktu_lapor": "01/02/2023 08:11:39",
                    "waktu_response": "01/02/2023 08:18:16",
                    "waktu_recovery": "01/02/2023 08:31:37",
                    "durasi_response_time": 397,
                    "durasi_recovery_time": 801,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UNTUNG ",
                    "alamat_pelapor": "JL RAYA LINGKAR TIMUR NO. 0 RT 01 RW 08 DESA TASIK SERAI BARAT KEC. PINGGIR KAB. BENGKALIS DIDEKAT MESJID ARRAHMAN",
                    "no_telp_pelapor": "082384273541",
                    "keterangan_pelapor": "SEKITAR BULAN DESEMBER 22  DILAKUKAN REALISASI PERGANTIAN APP. TGL 17/11/22 PELANGGAN MELAKUKAN PEMBELIAN TOKEN DENGAN ID METER LAMA 86028324308 SEBESAR RP 50.000 MELALUI PPOB DENGAN NO TOKEN 08275465367295381770 NAMUN BELUM PERNAH DIINPUT PADA APP LAMA. MOHON NO TOKEN LAMA DAPAT DIGANTI DENGAN NO TOKEN BARU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5123020100194",
                    "waktu_lapor": "01/02/2023 08:11:43",
                    "waktu_response": "01/02/2023 08:24:08",
                    "waktu_recovery": "01/02/2023 10:38:30",
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 8062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKMAN",
                    "alamat_pelapor": "JL LUMUMBA DALAM 1 NO 37 KEL NGAGEL RT 3 RW 1 KEC WONOKROMO SURABAYA, BELAKANG SPBU NGAGEL",
                    "no_telp_pelapor": "085109470555",
                    "keterangan_pelapor": "PELANGGAN KEHILANGAN / LUPA DENGAN NO ID PEL A/N : SANTRI, DAYA : 900VA, TARIF: R1, ALAMAT IDPEL : .MOHON BANTUAN INFORMASI NO ID PEL KE PELANGGAN SEHINGGA PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN TAGIHAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100197",
                    "waktu_lapor": "01/02/2023 08:13:20",
                    "waktu_response": "01/02/2023 08:15:59",
                    "waktu_recovery": "01/02/2023 08:51:17",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 2118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22100872351",
                    "nama_pelapor": "IBU ESTRI",
                    "alamat_pelapor": "JL - PR PURI SURYA JAYA  SYDNEY GARDEN    BLOK  L5 NO 6   RT  7 RW  1 KEL   PUNGGUL  KEC  GEDANGAN  KAB. SIDOARJO JAWA TIMUR / DEKAT POS   SATPAM",
                    "no_telp_pelapor": "0318917715",
                    "keterangan_pelapor": "MOHON BANTUAN  TINDAK LANJUT TERKAIT  PELANGGAN PENGAJUAN  TURUN DAYA R2T / 4400VA KE  R2T / 3500VA  DENGAN  NO REGISTER  5118015084747 NAMUN PADA DATA  KETERANGAN   PERMOHONAN BELUM DI SAHKAN MANAGER   ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1423020100069",
                    "waktu_lapor": "01/02/2023 08:14:34",
                    "waktu_response": "01/02/2023 08:22:53",
                    "waktu_recovery": "01/02/2023 09:44:20",
                    "durasi_response_time": 499,
                    "durasi_recovery_time": 4887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "009555949",
                    "nama_pelapor": "IBU ARIANI",
                    "alamat_pelapor": "JL. MERDEKA NO. 45 RT 3 RW 3 KEL. JANUNG KIDUL KEC. KOTA KAB. NGANJUK PROVINSI JATIM (LOKASI DARI KABUPATEN KE TIMUR, BELAKANG TELKOM)",
                    "no_telp_pelapor": "082131888065",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA MBAKING BCA. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5123020100200",
                    "waktu_lapor": "01/02/2023 08:14:50",
                    "waktu_response": "01/02/2023 08:18:37",
                    "waktu_recovery": "01/02/2023 08:38:17",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 1180,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002136272",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL - NO. - DN CABAK RT 4 RW 2 DS KEREP KEC TAROKAN KAB KEDIRI // DEKAT MAKAM ",
                    "no_telp_pelapor": "081234271347",
                    "keterangan_pelapor": "PELANGGAN DENGAN NOMOR METER 14010851252 TERKAIT KESULITAN PEMBELIAN TOKEN DI (APLIKASI BANK JATIM) DENGAN KETERANGAN (NO. TIDAK VALID) DAN KETERANGAN SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 18 KWH. INFO DARI PELANGGAN SEBELUMNYA TIDAK ADA PENGGANTIAN APP METER. PTL NYALA . PELANGGAN PERNAH LAPOR DENGAN NO: K5123012401089, BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K5123020100204",
                    "waktu_lapor": "01/02/2023 08:18:26",
                    "waktu_response": "01/02/2023 08:57:40",
                    "waktu_recovery": "01/02/2023 09:38:58",
                    "durasi_response_time": 2354,
                    "durasi_recovery_time": 2478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUSRIANI",
                    "alamat_pelapor": "JL KLAYATAN 3 GG TERATAI NO.- RT- RW- KEL BANDUNG REJOSARI KEC SUKUN KOTA MALANG / DARI GG TERATAI 3 RUMAH SEBELUM MUSHOLA ASIN",
                    "no_telp_pelapor": "081334156925",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN MCB APP DAN SEKRING SUDAH DI OFF KAN DAN TIDAK ADA PEMAKAIAN, TETAPI KWH METER TETAP BERKURANG, SISA PULSA 62 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5123020100206",
                    "waktu_lapor": "01/02/2023 08:19:39",
                    "waktu_response": "01/02/2023 09:03:25",
                    "waktu_recovery": "01/02/2023 11:06:50",
                    "durasi_response_time": 2626,
                    "durasi_recovery_time": 7405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LEONI",
                    "alamat_pelapor": "JL KARANG ASEM XII A NO.43-45 KEL  PLOSO KEC  TAMBAKSARI KOTA SURABAYA JAWA TIMUR /DEKAT SEKOLAH MANDALA ",
                    "no_telp_pelapor": "082257474851",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T/1300 NO REGISTER 5110212034179 REALISASI PASANG TGL 10/1/2023, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN TELAH MEMILIKI SLO, MOHON SECEPATNYA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5223020100295",
                    "waktu_lapor": "01/02/2023 08:21:37",
                    "waktu_response": "01/02/2023 08:35:46",
                    "waktu_recovery": "01/02/2023 10:08:46",
                    "durasi_response_time": 849,
                    "durasi_recovery_time": 5580,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEVA",
                    "alamat_pelapor": "JL RAYA MAGETAN  NITIKAN NO 0 DS NITIKAN RT 10 RW 2 KEC PLAOSAN KAB MAGETAN JATIM LOKASI DEKAT JEMBATAN ",
                    "no_telp_pelapor": "085732156281",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER TIANG. PELANGGAN MENGHENDAKI GESER TIANG  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K3223020100061",
                    "waktu_lapor": "01/02/2023 08:21:52",
                    "waktu_response": "01/02/2023 08:51:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1805,
                    "durasi_recovery_time": 33950375,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PETER",
                    "alamat_pelapor": "KPR PUSKOPAD BLOK E NO. 2 KEL. AWIO KEC. ABEPURA JAYAPURA",
                    "no_telp_pelapor": "81340077769",
                    "keterangan_pelapor": "MUTASI_K (G9923020188020:abe21) - TIDAK DAPAT MELAKUKAN PENGINPUTAN VOUCHER (SISA 11023 KWH), UPDATE VKRN 43. NO TOKEN SESUAI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5223020100296",
                    "waktu_lapor": "01/02/2023 08:22:09",
                    "waktu_response": "01/02/2023 08:38:22",
                    "waktu_recovery": "01/02/2023 09:52:08",
                    "durasi_response_time": 973,
                    "durasi_recovery_time": 4426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "DS PANUNGGALAN JL - NO - RT 4 RW 1 DS  PANUNGGALAN, KEC PENGADEGAN, KAB. PURBALINGGA, JAWA TENGAH",
                    "no_telp_pelapor": "085226543999",
                    "keterangan_pelapor": "TGL 09/01/2023 PROSES PB (B2T/33000VA DENGAN NO.REGISTER: 5220312159517 TGL 11/01/2023 BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K1423020100078",
                    "waktu_lapor": "01/02/2023 08:24:03",
                    "waktu_response": "01/02/2023 08:26:28",
                    "waktu_recovery": "01/02/2023 10:36:16",
                    "durasi_response_time": 145,
                    "durasi_recovery_time": 7788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUJIONO",
                    "alamat_pelapor": "JL LAKS.MARTADINATA  NO.16 RT.33 RW.0 KEL PESAWAHAN KEC TELUK BETUNG SELATAN KOTA BANDAR LAMPUNG, SEBELAH ALFAMART ",
                    "no_telp_pelapor": "0721481504",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI KONVERSI TOKEN. INFO PELANGGAN SEBELUMNYA DILAKUKAN PERGANTIAN APP DENGAN NO METER LAMA=22111306340. PEMBELIAN TOKEN TGL 23/01/23 SEBESAR RP 100.000,- BELUM DIINPUTKAN KE APP KARENA SEBELUMNYA GANGGUAN PADA APP (DISPLAY APP TERTERA ERROR 06). PELANGGAN MENGINGINKAN PEMBELIAN TOKEN PADA APP LAMA DAPAT DIKONVERSIKAN KE APP BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K1423020100080",
                    "waktu_lapor": "01/02/2023 08:28:42",
                    "waktu_response": "01/02/2023 09:39:14",
                    "waktu_recovery": "01/02/2023 14:51:27",
                    "durasi_response_time": 4232,
                    "durasi_recovery_time": 18733,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JULI",
                    "alamat_pelapor": "JL RAYA KH AZHARI, PR GRIYA PESONA HARAPAN JAYA BLOK A NO 20 KEL KALIDONI KEC KALIDONI KOTA PALEMBANG",
                    "no_telp_pelapor": "082376313449",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 2 MINGGU YANG LALU DENGAN NO METER 45010785744 SISA KWH = 133.83 KWH , TERKAIT K1423013100061",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5123020100228",
                    "waktu_lapor": "01/02/2023 08:32:47",
                    "waktu_response": "01/02/2023 08:35:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 33951356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ENTUS",
                    "alamat_pelapor": "KK TAMAN PONDOK BENDA  BLOK A NO 7 JL - KEL PONDOK BENDA KEC PAMULANG TANGERANG SELATAN \\n",
                    "no_telp_pelapor": "081382611119",
                    "keterangan_pelapor": "TANGGAL 20/01/2023  PENGGANTIAN APP DENGAN SISA TOKEN= 119 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 56225800269  , STROOM PERDANA 134 KWH  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K1423020100082",
                    "waktu_lapor": "01/02/2023 08:34:33",
                    "waktu_response": "01/02/2023 08:38:18",
                    "waktu_recovery": "01/02/2023 10:19:54",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 6096,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA ",
                    "alamat_pelapor": "PR.GRAND BAFANDA BLOK A2 NO.05 JLN.TANJUNG PURI KEL.REJOSARI  KEC.TENAYAN RAYA KOTA PEKANBARU, RIAU.",
                    "no_telp_pelapor": "081266769619",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 PELANGGAN BERMAKSUD MENGAJUKAN GESER SR DIKARENAKAN RENOVASI BANGUNAN DENGAN DATA-DATA SEBAGAI BERIKUT : \\nID PEL : 181101533619 ATAS NAMA DIKA SUHARMAN LBS\\nNO. KTP : 131.209.050.494.000.2\\nALAMAT : PR.GRAND BAFANDA BLOK A2 NO.05 JLN.TANJUNG PURI KEL.REJOSARI  KEC.TENAYAN RAYA KOTA PEKANBARU, RIAU.\\nNO. TELEPON : 081266769619\\nMOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020100236",
                    "waktu_lapor": "01/02/2023 08:35:38",
                    "waktu_response": "01/02/2023 08:45:59",
                    "waktu_recovery": "01/02/2023 09:05:54",
                    "durasi_response_time": 621,
                    "durasi_recovery_time": 1195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32002996935",
                    "nama_pelapor": "IBU OKTE",
                    "alamat_pelapor": "JL LIDAH KULON  RT 6 RW 1 NO. 10 C  KEL  LIDAH KLN  KEC  LAKARSANTRI, KOTA SURABAYA - JAWA TIMUR",
                    "no_telp_pelapor": "0317531282",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN , PELANGGAN DAFTAR TURUN DAYA VIA APLIKASI MOBILE \\\" DG NO AGENDA 511629922301307489 DAN NO REG 5116215034001 , NAMUN  TIDAK BISA LANJUT  MEMBAYAR TOKEN PERDANA KARENA MUNCUL KET \\\"  MENUNGGU VERIFIKASI DARI UNIT \\\"  \\nNO ID PEL  / NM : 32002996935  .CEK DATA 123  : PERMOHONAN BLM DISAHKAN MANAGER . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5123020100239",
                    "waktu_lapor": "01/02/2023 08:36:27",
                    "waktu_response": "01/02/2023 08:46:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 33950717,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL KEMLATEN  No. 67  RT 01  RW 6 , KEL KEBRAON, KEC KARANG PILANG, KOTA SURABAYA, / DEPN PILAR LAND ",
                    "no_telp_pelapor": "081331333371",
                    "keterangan_pelapor": "TUSBUNG DIMIGRASIKAN KE PRABAYAR DENGAN NOMOR REGISTER 5116217034035 BELUM ADA REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5123020100240",
                    "waktu_lapor": "01/02/2023 08:36:50",
                    "waktu_response": "01/02/2023 08:51:12",
                    "waktu_recovery": "01/02/2023 09:33:50",
                    "durasi_response_time": 862,
                    "durasi_recovery_time": 2558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "100916059",
                    "nama_pelapor": "BP NUR RAHMAN",
                    "alamat_pelapor": "PR BLURU KIDUL PERMAI BLOK S NO 2 JL - RT 3 RW 9 KEL BLURU KIDUL KEC BLURU KAB SIDOARJO/ DEKAT PASAR BLURU",
                    "no_telp_pelapor": "081332847940",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA. SISA TOKEN 12 KWH. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1223020100050",
                    "waktu_lapor": "01/02/2023 08:38:24",
                    "waktu_response": "01/02/2023 08:55:45",
                    "waktu_recovery": "01/02/2023 09:28:38",
                    "durasi_response_time": 1041,
                    "durasi_recovery_time": 1973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAY",
                    "alamat_pelapor": "DEALER HONDA PEMATANG REBA JL LINTAS TIMUR NO - RT-19 / RW-7 DESA PEMATANG REBA KEC RENGAT BARAT KAB INDRAGIRI HULU RIAU",
                    "no_telp_pelapor": "082285418005",
                    "keterangan_pelapor": "TGL 12/01/23 DILAKUKAN PERGANTIAN APP KARENA RUSAK DENGAN AGENDA 184100562301091655. INFO PELANGGAN ADA SISA KWH PADA APP LAMA NO METER 86041532861 YANG BELUM DIKONVERSI KE APP BARU NO METER 86223948372",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGAT KOTA"
                },
                {
                    "no_laporan": "K5123020100242",
                    "waktu_lapor": "01/02/2023 08:39:01",
                    "waktu_response": "01/02/2023 09:32:20",
                    "waktu_recovery": "01/02/2023 10:16:17",
                    "durasi_response_time": 3199,
                    "durasi_recovery_time": 2637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10003998",
                    "nama_pelapor": "IBU DINDA",
                    "alamat_pelapor": "JL BULAK SETRO 1B NO.15 RT.03 RW 04  KEL. BULAK KEC BULAK  KOD SURABAYA",
                    "no_telp_pelapor": "03151505051",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI SEBELUMNYA  TERJADI GANGGUAN TANGGAL 21/01/2023  PETUGAS SUDAH DATANG ,  MENDAPAT  BERITA ACARA AKAN TETAPI BELUM ADA PENGGANTIAN MCB APP KARENA PELANGGAN DIJANJIKAN PENGGANTIAN MCB APP  , KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5123020100251",
                    "waktu_lapor": "01/02/2023 08:41:36",
                    "waktu_response": "01/02/2023 08:43:16",
                    "waktu_recovery": "01/02/2023 09:10:47",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 1651,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22111536839",
                    "nama_pelapor": "BP UDIN",
                    "alamat_pelapor": "DS KENDUNG REJO UTAMA RT 3 RW  8  KEL S EMEMI   JL KENDUNG REJO GG 3 SELATAN  NO  1-45 KEC  BENOWO KOTA SURABAYA  / DEKAT MASJID BAITUL HUDA  RW 8  ",
                    "no_telp_pelapor": "085645150472",
                    "keterangan_pelapor": "PELANGGAN/ WARGA   PENGAJUAN PINDAH JARINGAN  ATAU PENAMBAHAN TIANG  DIKARENAKAN BEBERAPA BULAN YANG LALU KABEL SR TERBAKAR DAN  1  TIANG UNTUK  20 RUMAH  . NO KTP PENANGGUNG JAWAB  :  3578122711870001 AN MIFTAKHUL HUDDIN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100254",
                    "waktu_lapor": "01/02/2023 08:43:09",
                    "waktu_response": "01/02/2023 09:34:33",
                    "waktu_recovery": "01/02/2023 12:19:30",
                    "durasi_response_time": 3084,
                    "durasi_recovery_time": 9897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IVAN",
                    "alamat_pelapor": "KP KEBON DS SUCI NO 62 RT-3 RW-5 KEC MANYAR KAB GRESIK/ JL TEMBUSAN KE GALAKSI",
                    "no_telp_pelapor": "081216044562",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 42.1 KWH. PTL NYALA.  NO TOKEN 08764665038254140084. DILOKASI TIDAK DIKETAHUI ADA PEMBAHARUAN KWH METER OLEH PETUGAS/ UPDATE: PELANGGAN MENGHUBUNGI KEMBALI. CC.51.NURUL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K1223020100054",
                    "waktu_lapor": "01/02/2023 08:43:18",
                    "waktu_response": "01/02/2023 08:50:44",
                    "waktu_recovery": "01/02/2023 08:55:10",
                    "durasi_response_time": 446,
                    "durasi_recovery_time": 266,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIKA",
                    "alamat_pelapor": "JL STM NO. 8 RT -/- KEL. STM UJUNG KEC. DELITUA KAB. DELI SERDANG DIDEKAT ROTI MENARA SEBELUM LAMPU MERAH",
                    "no_telp_pelapor": "082141438017",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23  BERIKUT BK DAN REK BERJALAN BULAN FEBRUARI 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. KABEL SR DIPUTUS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5123020100256",
                    "waktu_lapor": "01/02/2023 08:44:20",
                    "waktu_response": "01/02/2023 08:49:03",
                    "waktu_recovery": "01/02/2023 09:35:37",
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 2794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000134139",
                    "nama_pelapor": "BP DARIUS / IBU YUNITA",
                    "alamat_pelapor": "JL TAMAN TITIAN INDAH KK TAMAN TITIAN INDAH BLOK H1 NO.7 RT- RW- KEL KALIBARU KEC MEDAN SATRIA KOTA BEKASI / DEKAT PRAKTERK DR IVAN",
                    "no_telp_pelapor": "081310903936",
                    "keterangan_pelapor": "GAGAL ENTRY TOKEN, VKRN 43, TIDAK ADA PETUGAS PEMBAHARUAN, SISA PULSA 150.33 KWH, 19414149687692671073, 54981359050762686260, 71984754214450368305",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K2323020100069",
                    "waktu_lapor": "01/02/2023 08:44:50",
                    "waktu_response": "01/02/2023 09:01:35",
                    "waktu_recovery": "01/02/2023 10:07:43",
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 3968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FAISOL HASANUDDIN",
                    "alamat_pelapor": "JL RAWASARI 3 DALAM KOMPLEK RAWASARI NO 51A RT-11 / RW-0 KEL. AIR PUTIH KEC. SAMARINDA ULU KOTA SAMARINDA.ACUAN: DEKAT LANGGAR. ",
                    "no_telp_pelapor": "81342291064",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER DIKARENAKAN APP BLANK (TERKAIT G2322122700265) , MENGINFORMASIKAN MEMILIKI SISA STROOM DI APP METER LAMA (NO.METER 14250449841) YAITU (230 KWH) DAN TOKEN 50RB DGN NO TOKEN 41245584428603298325. MOHON STROOM DI APP METER  LAMA DI KONVERSIKAN KE APP METER BARU (NO.METER 45102521809)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ULU"
                },
                {
                    "no_laporan": "K1223020100057",
                    "waktu_lapor": "01/02/2023 08:46:03",
                    "waktu_response": "01/02/2023 09:18:03",
                    "waktu_recovery": "01/02/2023 09:25:57",
                    "durasi_response_time": 1920,
                    "durasi_recovery_time": 474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELISA",
                    "alamat_pelapor": "JL MEDAN TEBING TINGGI KM 56 NO RT- / RW- KEL  FIRDAUS, KEC SEI RAMPAH, KAB. SERDANG BEDAGAI, SUMATERA UTARA",
                    "no_telp_pelapor": "0617945888",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MENGAJUKAN PROSES PB DENGAN NO AGENDA 126169912301116881 DENGAN DAYA 105 KVA , SURVEY PETUGAS PEMASANGAN TRAFO TIDAK BISA DILINGKUNGAN PELANGGAN SEHINGGA PELANGGAN INGIN MENGAJUKAN PB KE DAYA 240 KVA. MOHON HAL TSB PELANGGAN DAPAT DI KONFIRMASI SUDAH DI JELASKAN SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RAMPAH"
                },
                {
                    "no_laporan": "K5223020100346",
                    "waktu_lapor": "01/02/2023 08:46:42",
                    "waktu_response": "01/02/2023 09:11:29",
                    "waktu_recovery": "01/02/2023 09:22:51",
                    "durasi_response_time": 1487,
                    "durasi_recovery_time": 682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0033845940000",
                    "nama_pelapor": "NANANGMURI ",
                    "alamat_pelapor": "JLEGONG RT 009 RW 003 BANYU URIP,KLEGO, BOYOLALI SAMPING FOTOCOPY JAVA CELL ",
                    "no_telp_pelapor": "085642036226",
                    "keterangan_pelapor": "TGL 30/01/2023 TAGIHAN REKENING JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK BTN PTL MINTA SEGERA DISAMBUNG.TERKAIT BUKTI LAPOR : K5423013103890",
                    "media": "Instagram",
                    "nama_ulp": "ULP SUMBERLAWANG"
                },
                {
                    "no_laporan": "K5223020100348",
                    "waktu_lapor": "01/02/2023 08:48:16",
                    "waktu_response": "01/02/2023 09:33:43",
                    "waktu_recovery": "01/02/2023 09:56:41",
                    "durasi_response_time": 2727,
                    "durasi_recovery_time": 1378,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007009686",
                    "nama_pelapor": "FAUZIAH/winfauziah ",
                    "alamat_pelapor": "JL TAMAN APEL MERAH 2 BLOK A6 NO 42 RT 6 RW 19 KEL PADURENAN KEC MUSTIKA JAYA 17156",
                    "no_telp_pelapor": "089674825474",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK JANUARI 2023 BERDASARKAN FOTO ANGKA ACMT JANUARI 2023  = 27580. NAMUN PADA DATA ACMT JANUARI 2023 = 27603 REK BELUM DILUNASI. (KONDISI RUMAH HUNI, BERPAGAR). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT.\\n",
                    "media": "Instagram",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5123020100263",
                    "waktu_lapor": "01/02/2023 08:48:42",
                    "waktu_response": "01/02/2023 08:57:34",
                    "waktu_recovery": "01/02/2023 09:39:35",
                    "durasi_response_time": 532,
                    "durasi_recovery_time": 2521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0050806",
                    "nama_pelapor": "BP CAHYO",
                    "alamat_pelapor": "JL - PR PESONA BURING RAYA BLOK D2 NO 8 KEL WONOKOYO RT 1 RW 4 KEC KEDUNG KANDANG KOD MALANG, GOR KEN AROK MASUK",
                    "no_telp_pelapor": "085856528717",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING FEBRUARI 2023 = 11.929, \\nAPP TGL 01/02/2023 = 011.748,6 PETUGAS CATER TIDAK DATANG,\\nREKENING BELUM DILUNASI. MOHON MENGHUBUNGI PELANGGAN SEBELUM KE LOKASI KARENA PELANGGAN TIDAK BERADA DI LOKASI. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K1423020100094",
                    "waktu_lapor": "01/02/2023 08:50:01",
                    "waktu_response": "01/02/2023 09:37:07",
                    "waktu_recovery": "01/02/2023 11:36:56",
                    "durasi_response_time": 2826,
                    "durasi_recovery_time": 7189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22111376590",
                    "nama_pelapor": "BP SUPRIANTO",
                    "alamat_pelapor": "JL. BARATAJAYA 59B NO. 14 RT 4 RW 7 KEL. BARATAJAYA KEC. GUBENG KOTA SURABAYA PROVINSI JATIM (DI DEKAT STASIUN TERMINAL BARATAJAYA)",
                    "no_telp_pelapor": "082269468184",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN NO METER PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN 39199862012537770798 DAN SISA KWH: 70 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100266",
                    "waktu_lapor": "01/02/2023 08:50:22",
                    "waktu_response": "01/02/2023 08:52:46",
                    "waktu_recovery": "01/02/2023 15:56:44",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 25438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI ",
                    "alamat_pelapor": "JL RAYA KERJEN NO- RT 3 RW 2 KEL KERJEN KEC SRENGAT KAB BLITAR (DKT PONDOK) ",
                    "no_telp_pelapor": "081555903222",
                    "keterangan_pelapor": "MOHON BANTUAN PENGAMANAN KEGIATAN PENEBANGAN POHON DI LOKASI JL RAYA KERJEN NO- RT 3 RW 2 KEL KERJEN KEC SRENGAT KAB BLITAR (DKT PONDOK)  PADA TANGGAL 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRENGAT"
                },
                {
                    "no_laporan": "K5223020100351",
                    "waktu_lapor": "01/02/2023 08:50:19",
                    "waktu_response": "01/02/2023 09:31:27",
                    "waktu_recovery": "01/02/2023 11:39:03",
                    "durasi_response_time": 2468,
                    "durasi_recovery_time": 7656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001163354",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "PR GRAND KAHURIPAN 3 JL. BROMO X BLOK BL  NO.12B RT-03 / RW-07 KEL. KLAPA NUNGGAL KEC. KLAPA NUNGGAL KAB. BOGOR",
                    "no_telp_pelapor": "6285716608459",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN,  SETELAH UPDATE VKRN 43 NAMUN BELUM ADA PETUGAS DATANG. SISA KWH 32.10",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5223020100358",
                    "waktu_lapor": "01/02/2023 08:51:26",
                    "waktu_response": "01/02/2023 08:56:42",
                    "waktu_recovery": "01/02/2023 09:26:54",
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 1812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERMA",
                    "alamat_pelapor": "JL. MARTAPURA LAMA KM 9 KOMP ANTASARI PERDANA BLOK A NO 11 KEL. SUNGAI LULUT KEC. SUNGAI TABUK KAB. BANJAR.ACUAN:  SEBERANG WARUNG SANIA.",
                    "no_telp_pelapor": "85753435093",
                    "keterangan_pelapor": "GAGAL MEMBELI TOKEN . KET MELEBIHI KWH  . SUDAH MELAKUKAN PEMBELIAN DITEMPAT LAIN NAMUN MASIH GAGAL . SISA TOKEN : 29 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K1423020100099",
                    "waktu_lapor": "01/02/2023 08:52:33",
                    "waktu_response": "01/02/2023 09:00:20",
                    "waktu_recovery": "01/02/2023 10:27:58",
                    "durasi_response_time": 467,
                    "durasi_recovery_time": 5258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAUKI",
                    "alamat_pelapor": "JL SUKAMARA, PR CITRA GRAHA ABADI BLOK C NO 17 KEL - KEL LANDASAN ULIN KOTA BANJAR BARU ",
                    "no_telp_pelapor": "8115006018",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BTN, PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5123020100274",
                    "waktu_lapor": "01/02/2023 08:53:26",
                    "waktu_response": "01/02/2023 09:10:40",
                    "waktu_recovery": "01/02/2023 09:23:47",
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERDINAN WINATA",
                    "alamat_pelapor": " JL PAD III NO.12A KEL.PADEMANGAN KEC.PADEMANGAN KOTA.JAKARTA PUSAT ( LOKASI SOTO MIE PAK KADIR )",
                    "no_telp_pelapor": "0811977308",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL TERDAPAT KETERANGAN UPDATE VKRN 43\\\"(NM 542100318289 , SISA PULSA 172.27 KWH , 0724 9509 1894 6904 6736 , BELUM ADA PETUGAS DATANG DILOKASI PELANGGAN )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K1223020100059",
                    "waktu_lapor": "01/02/2023 08:56:39",
                    "waktu_response": "01/02/2023 08:58:16",
                    "waktu_recovery": "01/02/2023 09:01:53",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 217,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IDRIS",
                    "alamat_pelapor": "JL PERHUBUNGAN PR PONDOK 4 BLOK Q NO 9 KEL - KEC KAMPUNG KOLAM KAB DELI SERDANG ACUAN : DEKAT GEREJA DAN KUIL   BELOK KIRI ",
                    "no_telp_pelapor": "085263485551",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 -  PTL MENYALA. SISA KWH 400   KWH .TIDAK ADA PEMBARUAN APP. INFO PELANGGAN ADA DI RUMAH MALAM HARI MOHON MENGHUBUNGI DAHULU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5223020100373",
                    "waktu_lapor": "01/02/2023 08:58:55",
                    "waktu_response": "01/02/2023 09:00:35",
                    "waktu_recovery": "01/02/2023 09:46:30",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 2755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GINA ",
                    "alamat_pelapor": "JL KH MAJA KP SAWAH DALAM RT-4 / RW-3 NO 28 KEL PANUNGGANGAN KEC PINANG KOTA TANGERANG // DEKAT MASJID ALMUBAROK ",
                    "no_telp_pelapor": "087884381544",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA 18.36 KWH \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100291",
                    "waktu_lapor": "01/02/2023 08:59:54",
                    "waktu_response": "01/02/2023 09:01:41",
                    "waktu_recovery": "01/02/2023 09:18:17",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TISNAWATI ",
                    "alamat_pelapor": "JL.KH AHMAD DAHLAN NO.0 RT.08 RW.03  KP TANJAKAN RAJEG KEL TANJAKAN KEC.RAJEK KAB.TANGERANG \\nDEPAN GERBANG PERUMAHAN TANJAKAN INDAG GERBANG KE 3 ",
                    "no_telp_pelapor": "081314523974",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA  SISA PULSA 30 KWH PEMBELIAN TGL 31/01/2023 NO TOKEN : 51060604914155503169 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K1423020100104",
                    "waktu_lapor": "01/02/2023 09:00:46",
                    "waktu_response": "01/02/2023 09:10:27",
                    "waktu_recovery": "01/02/2023 10:36:19",
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 5152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RONI / IBU SITI ",
                    "alamat_pelapor": "JL RE MARTADINTA GUNUNG PALA NO. 0 RT. 04/ 0 KEL. KETEGUHAN KEC. TELUK BETUNG TIMUR, KOTA BANDAR LAMPUNG. DI SAMPING BENGKEL/ DI DEPAN FIF/ SD 1 ",
                    "no_telp_pelapor": "082182831874",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEKITAR 2 BULAN YANG LALU SETELAH DI LAKUKAN PERGANTIAN MCB DENGAN NO METER 45012373002 SISA KWH 3768 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K3223020100078",
                    "waktu_lapor": "01/02/2023 09:01:42",
                    "waktu_response": "01/02/2023 09:12:12",
                    "waktu_recovery": "01/02/2023 10:46:17",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 5645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL TORUE DUSUN 2, TORUE, TORUE, KAB. PARIGI MOUTONG, SULAWESI TENGAH ACUAN : 20 M DARI MASJID",
                    "no_telp_pelapor": "82291569525",
                    "keterangan_pelapor": "PROSES PB (R1T TARIF/900 VADAYA) DENGAN NO. REGISTER : 3126012056011 TGL. 19/01/2023 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 02/01/2023\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PARIGI"
                },
                {
                    "no_laporan": "K5123020100302",
                    "waktu_lapor": "01/02/2023 09:04:48",
                    "waktu_response": "01/02/2023 09:39:20",
                    "waktu_recovery": "01/02/2023 09:56:06",
                    "durasi_response_time": 2072,
                    "durasi_recovery_time": 1006,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SANTRI NO 16 RT 69 RW 0 KEL SEPINGGAN KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN / DARI UNITED OIL MASUK , DEKAT SDN 012  ",
                    "no_telp_pelapor": "082158325338",
                    "keterangan_pelapor": "APP KETERANGAN GAGAL   , PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43. PTL NYALA , SISA PULSA 1011.79 KWH, NO TOKENNYA 72634399967131975942 (DIBELI TGL 01/02/2023). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS.  TERKAIT  :  K5123020100133  SUDAH DI BERIKAN  NO NAMUN MASIH KESULITAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5123020100312",
                    "waktu_lapor": "01/02/2023 09:08:25",
                    "waktu_response": "01/02/2023 10:02:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3233,
                    "durasi_recovery_time": 33946154,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01114739244",
                    "nama_pelapor": "IBU ANI",
                    "alamat_pelapor": "DN MULYOASRI RT.5 RW.6 KEL.SUMBER MULYO KEC.PESANGGARAN KAB.BANYUWANGI / DEKAT PURA ",
                    "no_telp_pelapor": "08113462444",
                    "keterangan_pelapor": "MUTASI_K (G9923020188096:cek) - MENGACU LAPORAN G5123011800360 PELANGGAN KONFIRMASI PTL DISAMBUNG LANGSUNG KARENA GANGGUAN SEJAK TANGGAL 18/01/2023 TIDAK BERITA ACARA PEMBERITAHUAN. APP SUDAH DIPASANG KEMBALI NAMUN TOKEN BERKURANG, MOHON PENORMALAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JAJAG"
                },
                {
                    "no_laporan": "K2323020100078",
                    "waktu_lapor": "01/02/2023 09:08:38",
                    "waktu_response": "01/02/2023 09:45:34",
                    "waktu_recovery": "01/02/2023 09:59:01",
                    "durasi_response_time": 2216,
                    "durasi_recovery_time": 807,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ARIFIN",
                    "alamat_pelapor": "JL. NEGARA KM 143 GG KENANGAN RT. 22/- NO. 141 DS BATU KAJANG KEC. BATU SOPANG KAB PASER. GG DI KANAN KANTOR DESA ",
                    "no_telp_pelapor": "85346251949",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA BELI TOKEN (KIRIM DIL PREPAID KE P2APST !!!). PTL MENYALA. SISA 28.51 KWH. NM 14045826592 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K1223020100066",
                    "waktu_lapor": "01/02/2023 09:08:40",
                    "waktu_response": "01/02/2023 09:14:39",
                    "waktu_recovery": "01/02/2023 10:19:34",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 3895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ABDILLAH",
                    "alamat_pelapor": "JL SENTOSA NO. 0 RT-3 / RW-6 KEL. TANGKERANG LABUAI KEC. BUKIT RAYA KOTA PEKANBARU DEKAT MESJID NURUL HIKMAH ",
                    "no_telp_pelapor": "081365648836",
                    "keterangan_pelapor": "TGL 28/01/23 DILAKUKAN PERGANTIAN APP DIKARENAKAN KWH METER RUSAK. MOHON AGAR SISA KWH PADA ID METER LAMA = 304.15 KWH DAPAT SEGERA DIKONVERSIKAN PADA ID METER BARU 86230803115",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020100315",
                    "waktu_lapor": "01/02/2023 09:09:36",
                    "waktu_response": "01/02/2023 09:22:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 33948514,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "002062368",
                    "nama_pelapor": "BP NURHADI",
                    "alamat_pelapor": "JL - NO. - DN KALIULO RT 2 RW 2 DS PESERUT KEC SUKOMORO KAB NGANJUK / PEREMPATAN KALIULO KE SELATAN 50M ",
                    "no_telp_pelapor": "085232049662",
                    "keterangan_pelapor": "PERMOHONAN PS DAYA : 5500 VA TANGGAL PELAKSANAAN : 01/02/2023 - 03/02/2023 , PUKUL :  ( INFO PELANGGAN INGIN PAGI ) 08.00 WIB, DENGAN NOMER AGENDA 514600532301300046 NO REGISTER 5146029003280 SUDAH LUNAS TANGGAL : 30/01/2023 NAMUN HINGGA SAAT INI BELUM REALISASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5123020100318",
                    "waktu_lapor": "01/02/2023 09:09:50",
                    "waktu_response": "01/02/2023 09:18:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 546,
                    "durasi_recovery_time": 33948756,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01118113495",
                    "nama_pelapor": "BP SENTANU",
                    "alamat_pelapor": "DS JUNWANGI           87 087 RT-008 / RW-03",
                    "no_telp_pelapor": "081554427855",
                    "keterangan_pelapor": "MUTASI_K (G9923020188046:gagal) - PELANGGAN NOMOR METER 01118113495 KESULITAN PEMBELIAN TOKEN DI (4 COUNTER) DENGAN KETERANGAN (GAGAL). SAAT INI SISA KWH = 8906 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5123020100321",
                    "waktu_lapor": "01/02/2023 09:10:58",
                    "waktu_response": "01/02/2023 09:27:10",
                    "waktu_recovery": "01/02/2023 10:20:19",
                    "durasi_response_time": 972,
                    "durasi_recovery_time": 3189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H YADIM ",
                    "alamat_pelapor": "JL DESA CEMENG BAKALAN GG ANYELIR DS CEMENG BAKALAN NO 64  RT-1 RW-1 KEC SIDOARJO KAB SIDOARJO / DARI POLRESTA YANG BARU, ADA PERTIGAAN KE KANAN 200M, MASUK DESA CEMENG BAKALAN 50M",
                    "no_telp_pelapor": "081230153452",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 20 KWH. PTL NYALA. NO TOKEN 71036955047366440246. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100410",
                    "waktu_lapor": "01/02/2023 09:11:17",
                    "waktu_response": "01/02/2023 09:15:20",
                    "waktu_recovery": "01/02/2023 09:16:45",
                    "durasi_response_time": 243,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MEGA ",
                    "alamat_pelapor": "JL BATU BINTANG NO- RT1 RW- KEL PURNAMA KEC  DUMAI BARAT KOTA DUMAI ACUAN SEBELAH TOKO MALIK",
                    "no_telp_pelapor": "085278071142",
                    "keterangan_pelapor": "TERKAIT K1223013100648 TGL 31/01/23 TUNGGAKAN REK JANUARI  BERIKUT BK  SUDAH DILUNASI MELALUI BANK MANDIRI. PTL MINTA DISAMBUNG STATUS SELESAI. \\nBELUM ADA PERBAIKAN PETUGAS. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K1623020100001",
                    "waktu_lapor": "01/02/2023 09:13:38",
                    "waktu_response": "01/02/2023 09:20:32",
                    "waktu_recovery": "01/02/2023 09:26:47",
                    "durasi_response_time": 414,
                    "durasi_recovery_time": 375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAYA NOVIANTI",
                    "alamat_pelapor": "TEGA REJO",
                    "no_telp_pelapor": "081369884644",
                    "keterangan_pelapor": "TOLONG GESER METER KARENA RENOVASI BANGUNAN",
                    "media": "Datang ke Kantor",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K3223020100085",
                    "waktu_lapor": "01/02/2023 09:14:07",
                    "waktu_response": "01/02/2023 09:17:12",
                    "waktu_recovery": "01/02/2023 09:58:48",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 2496,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL .BINTARA I NO.10 RT 7 RW 2 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI ",
                    "no_telp_pelapor": "6285718771091",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. PTL NYALA SISA 14.90 KWH NO TOKEN ; 4519 3693 4632 5739 5746",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020100418",
                    "waktu_lapor": "01/02/2023 09:15:11",
                    "waktu_response": "01/02/2023 09:17:34",
                    "waktu_recovery": "01/02/2023 09:35:09",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA",
                    "alamat_pelapor": "JL- KOMPLEK PULO GEBANG INDAH BLOK J 10 NO 4 DAN NO 3  RT 3 RW 11 KEL POLU GEBANG KEC CAKUNG KOTA JAKARTA TIMUR // DEKAT TAMAN KASIHA / MASJID AL MUKHLISIN ",
                    "no_telp_pelapor": "081283208463",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MENGHENDAKI PERMOHONAN BALIK/UBAH NAMA DENGAN 3 ID PELANGGAN: 544203425686, 544203423130 DAN 544203410835  DAN DENGAN NO KTP: 317502590388003  AKAN BALIK NAMA DARI ATAS NAMA : H. KARDJO (C), H.KARDJO (B) DAN H KARDJO (A) MENJADI ATAS NAMA : DINA RIANTI MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020100419",
                    "waktu_lapor": "01/02/2023 09:15:24",
                    "waktu_response": "01/02/2023 10:04:35",
                    "waktu_recovery": "01/02/2023 10:53:40",
                    "durasi_response_time": 2951,
                    "durasi_recovery_time": 2945,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021293528",
                    "nama_pelapor": "MAHDALENA/jambu_cat ",
                    "alamat_pelapor": "KOMPLEK CIPARAY INDAH BLOK B NO 78, CIPARAY, KAB. BANDUNG (TOKO SIMPANG ASTER)",
                    "no_telp_pelapor": "082116308659",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN PTL DISAMBUNG LANGSUNG DAN PELANGGAN TIDAK MENGETAHUI NAMA PETUGAS SERTA TIDAK DIBERIKAN BERITA ACARA. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN DIKARENAKAN PELANGGAN TIDAK INGIN MEMBAYAR MAHAL TAGIHAN SUSULAN. SESUAI INFO PELANGGAN SUDAH MENGHUBUNGI UNIT NAMUN TIDAK SEGERA DITINDAKLANJUTI.",
                    "media": "Instagram",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5223020100420",
                    "waktu_lapor": "01/02/2023 09:15:57",
                    "waktu_response": "01/02/2023 10:18:06",
                    "waktu_recovery": "01/02/2023 11:50:57",
                    "durasi_response_time": 3729,
                    "durasi_recovery_time": 5571,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2951128",
                    "nama_pelapor": "IBU RURI",
                    "alamat_pelapor": "JL BIMA DN GONDANGAN NO 8 RT 06 RW 50 KEL MAGUWOHARJO KEC DEPOK KAB SLEMAN, DIY. ACUAN BARAT RS HERMINA / BELAKANG TK AN NUR 3",
                    "no_telp_pelapor": "081326810312",
                    "keterangan_pelapor": "PEMAKAIAN TOKEN BOROS. TOKEN CEPAT HABIS. PEMBELIAN 100RIBU UNTUK 6 HARI, BIASANYA 100RIBU UNTUK 10HARI. TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK DAN SUDAH DIKURANGI ALAT ELEKTRONIK . PTL NYALA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5123020100333",
                    "waktu_lapor": "01/02/2023 09:17:26",
                    "waktu_response": "01/02/2023 10:02:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2708,
                    "durasi_recovery_time": 33946138,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANI",
                    "alamat_pelapor": "DN MULYOASRI BLOK 8 NO.0 KEL.SUMBER MULYO RT.5 RW.3 KEC.PESANGGARAN KAB.BANYUWANGI / DEKAT PURA ",
                    "no_telp_pelapor": "08113462444",
                    "keterangan_pelapor": "MUTASI_K (G9923020188093:cek) - TOKEN BELUM DIKONVERSIKAN TERKAIT PENGADUAN VKRN 43 NO LAPORAN K5123011800172 UNTUK PELANGGAN NOMOR METER 86044352655 DENGAN NO TOKEN 1654 4969 7462 6444 6869 (TOKEN 50.000) SAAT INI APP SUDAH BISA DI ENTRY TOKEN BILA PEMBELIAN BARU NAMUN TOKEN LAMA SEBELUM APP DI RESET BELUM DIKONVERSI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JAJAG"
                },
                {
                    "no_laporan": "K5223020100425",
                    "waktu_lapor": "01/02/2023 09:17:30",
                    "waktu_response": "01/02/2023 09:23:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 33948455,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01116019041",
                    "nama_pelapor": "mariowindharta@gmail.com",
                    "alamat_pelapor": "JL,PUSKESMAS CIMANGGIS RT 05 RW 02 NO.19 KEC.CIMANGGIS KEL.CURUG KOTA DEPOK PROV JAWA BARAT",
                    "no_telp_pelapor": "0818708180",
                    "keterangan_pelapor": "MUTASI_K (G9923020188050:kwh mter eror) - TERKAIT K5423013003418 DAN K5423013107163. MOHON PERIKSA APP PRABAYAR, BUZZER ALARM TIDAK BERBUNYI SAAT PULSA AKAN SEGERA HABIS. PELANGGAN INGIN DILAKUAKN PROSES PERGANTIAN APP. SESUAI INFO PELANGGAN SUDAH DIHUBUNGI OELH PETUGAS, NAMUN ALARM KWH METER SAMA SEKALI TIDAK BERBUNYI. PELANGGAN MEMINTA AGAR PETUGAS DATANG MELAKUKAN PENGECEKAN",
                    "media": "Email",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K1223020100070",
                    "waktu_lapor": "01/02/2023 09:17:33",
                    "waktu_response": "01/02/2023 09:27:57",
                    "waktu_recovery": "01/02/2023 09:36:03",
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YAHOK",
                    "alamat_pelapor": "JL ZAINUL ARIFIN NO - RT 00 RW 0 KEL STABAT BARU KEC STABAT KAB LANGKAT SUMUT ACUAN: VIVI PONSEL",
                    "no_telp_pelapor": "06142779765",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT. PELANGGAN INGIN MENGAJUKAN PB PADA BANGUNAN YANG SEBELUMNYA BEKAS LELANG BANK. NAMUN TIDAK MENGETAHUI APAKAH SEBELUMNYA SUDAH ADA APP ATAU BELUM DAN TIDAK MENGETAHUI ID PEL DI PERSIL TSB. BP YAHOK SEBAGAI PEMILIK SAAT INI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP STABAT"
                },
                {
                    "no_laporan": "K5223020100428",
                    "waktu_lapor": "01/02/2023 09:18:53",
                    "waktu_response": "01/02/2023 09:27:36",
                    "waktu_recovery": "01/02/2023 09:28:42",
                    "durasi_response_time": 523,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MATEUS",
                    "alamat_pelapor": "JL GUNUNG JAMBU DN REJOSARI KEL SERUT RT-25 / RW-5 NO.- KEC. GEDANG SARI  KAB GUNUNGKIDUL// DEKAT WARUNG KLONTONG BU SARDI ",
                    "no_telp_pelapor": "081393021233",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PADA TANGGAL 3 OKTOBER 2022 PELANGGAN MENGAJUKAN PERUBAHAN PERUNTUKAN DARI RUMAH TANGGA KE BISNIS. PELANGGAN JUGA SUDAH MELAMPIRKAN BERKAS LENGKAP KE PETUGAS. NAMUN HINGGA SAAT INI BELUM ADA KONFIRMASI DAN TINDAK LANJUT DARI PETUGAS. MOHON PELANGGAN DI KONFIRMASI PERIHAL TSB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5123020100336",
                    "waktu_lapor": "01/02/2023 09:19:09",
                    "waktu_response": "01/02/2023 09:21:57",
                    "waktu_recovery": "01/02/2023 10:31:26",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 4169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00037188",
                    "nama_pelapor": "IBU ASMAUL FAUSIYAH",
                    "alamat_pelapor": "PR BENOWO INDAH BLOK DG NO.   4   KEL BABAR JEWARAT KEC PAKAL KOTA SURABAYA //DEKAT MASJID ",
                    "no_telp_pelapor": "0317405548",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN DENGAN NO IDPEL 511403149387 MERASA BELUM MELALUKAN PEMBAYARAN TAGIHAN BULAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS DI TGL 31/01/2023 MELALUI PC POS BSI. MOHON BANTUAN KONFIRMASI TERKAIT HAL TSB. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100338",
                    "waktu_lapor": "01/02/2023 09:19:14",
                    "waktu_response": "01/02/2023 09:21:55",
                    "waktu_recovery": "01/02/2023 11:55:21",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 9206,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "JL HM SUN AN NO.RT-3 / RW-2 KEL.PENARUKAN KEC.KEPANJEN KAB.MALANG ( DEKAT ALFAMART PENARUKAN , LOKASI PAUD ULIL ALBAB )",
                    "no_telp_pelapor": "08113644688",
                    "keterangan_pelapor": " MOHON BANTUAN PENGECEKAN DIRAGUKAN KONDISI BEROPERASINYA ( PULSA SUDAH DIENTRY BERTAMBAH MENJADI 200 KWH, NAMUN ALARM TERUS BERBUNYI , PTL MASIH MENYALA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K1423020100116",
                    "waktu_lapor": "01/02/2023 09:19:25",
                    "waktu_response": "01/02/2023 09:40:08",
                    "waktu_recovery": "01/02/2023 10:15:48",
                    "durasi_response_time": 1243,
                    "durasi_recovery_time": 2140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "JLN. KARYA I PR. VILLA KARYA PERDANA BLOK A NO. 3 RT. 25 KEL. LEBONG GAJAH KEC. SEMATANG BORANG KOTA PALEMBANG.",
                    "no_telp_pelapor": "082272855709",
                    "keterangan_pelapor": "TGL  31/01/23 PROSES MIGRASI (R1/1.300VA - R1T/1.300 VA) MELALUI PLN 123 DENGAN NO AGENDA 141100522301310245 DAN NO KODE PEMBAYARAN 1411017058191. TGL 31/01/23 BP DAN STROOM AWAL TELAH DILUNASI . MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PELANGGAN EX BONGKAR RAMPUNG TERKAIT K1423013100393.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K1223020100071",
                    "waktu_lapor": "01/02/2023 09:21:30",
                    "waktu_response": "01/02/2023 09:35:17",
                    "waktu_recovery": "01/02/2023 12:24:30",
                    "durasi_response_time": 827,
                    "durasi_recovery_time": 10153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "60001608805",
                    "nama_pelapor": "IBU TINI",
                    "alamat_pelapor": "ORCHID SALON JL KH. NASUTION GG. SANKI NO. 0 RT 1 RW 6 KEL. MAHARATU KEC. MARPOYAN DAMAI KOTA PEKANBARU DISEBERANG UIR",
                    "no_telp_pelapor": "0811761583",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 25.9 KWH. NO TOKEN : 40606757893955125717 LU CC.54.RINO.CSOI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5223020100435",
                    "waktu_lapor": "01/02/2023 09:21:46",
                    "waktu_response": "01/02/2023 09:27:25",
                    "waktu_recovery": "01/02/2023 09:46:45",
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 1160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2464086",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL INDUSTRI 22 NO 935-936 LIK BUGANGAN KEL MUKTIHARJO LOR KEC GENUK KOTA SEMARANG JATENG >>> DAERAH REL KERETA API MASUK KE SENDANG INDAH",
                    "no_telp_pelapor": "0246582341",
                    "keterangan_pelapor": "LAPOR ULANG TERKAIT NO LAPOR K5223013100972 KARENA \\nMCB TERBAKAR DAN SEBELUMNYA SUDAH DATANG KELOKASI NAMUN TIDAK ADA TINDAKLANJUT DAN BELUM DIPERBAIKI DAN PELANGGAN MENGINFORMAISKAN BAHWA PETUGSA SEBELUMNYA TIDAK BISA MENGGANTI MCB YG TERBAKAR DAN AKAN DILAKUKAN PENYAMBUNGAN MCB SAMPAI SAT INI BELUM DI PASANG KEMBALI, MOHON MCB SEGERA DIPASANG SESUAI DENGAN KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5223020100436",
                    "waktu_lapor": "01/02/2023 09:21:57",
                    "waktu_response": "01/02/2023 09:39:51",
                    "waktu_recovery": "01/02/2023 09:41:30",
                    "durasi_response_time": 1074,
                    "durasi_recovery_time": 99,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HALIMAH ",
                    "alamat_pelapor": "JL JAGAPATI PR ROYAL ZAITUN BLOK A1 NO 6 RT - RW- KEL GODANG KEC GUNUNGSARI KAB LOMBOK BARAT // ACUAN:- ",
                    "no_telp_pelapor": "081991520392",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH: 3475 NO TOKEN: 70229255681392162936",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5223020100439",
                    "waktu_lapor": "01/02/2023 09:22:21",
                    "waktu_response": "01/02/2023 09:33:20",
                    "waktu_recovery": "01/02/2023 09:37:23",
                    "durasi_response_time": 659,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKY",
                    "alamat_pelapor": "JLN - PR KOTA BATARA BLOK K 15 NO 7 RT10/11 KEL PESANGGRAHAN KEC. SOLEAR KAB TANGERANG>> DEKAT DENGAN MASJID",
                    "no_telp_pelapor": "6285782206501",
                    "keterangan_pelapor": "TERKAIT K5523013100944. MOHON BANTUAN PENGGESERAN SR KARENA RENOVASI. (PELANGGAN MENGHENDAKI PENAMBAHAN KABEL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5223020100443",
                    "waktu_lapor": "01/02/2023 09:23:18",
                    "waktu_response": "01/02/2023 09:59:23",
                    "waktu_recovery": "01/02/2023 10:34:35",
                    "durasi_response_time": 2165,
                    "durasi_recovery_time": 2112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TETI",
                    "alamat_pelapor": "JL. SUNGAI MENGKUANG RT 3 DESA PANGKALAN BUTON KEC. SUKADANA KAB. KAYONG UTARA",
                    "no_telp_pelapor": "085247218915",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 3884 1056 0986 0173 3822, SISA 256,76 KWH (R1T / 900)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUKADANA (KALBAR)"
                },
                {
                    "no_laporan": "K5223020100446",
                    "waktu_lapor": "01/02/2023 09:24:10",
                    "waktu_response": "01/02/2023 09:24:24",
                    "waktu_recovery": "01/02/2023 10:00:01",
                    "durasi_response_time": 14,
                    "durasi_recovery_time": 2137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYUDI ALAMSYAH",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "082225229152",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023 = 16263, ST APP TGL 01/02/2023 = 16002. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT LAPORAN K5423010202732\\n",
                    "media": "Email",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5223020100449",
                    "waktu_lapor": "01/02/2023 09:25:38",
                    "waktu_response": "01/02/2023 09:37:53",
                    "waktu_recovery": "01/02/2023 11:38:56",
                    "durasi_response_time": 735,
                    "durasi_recovery_time": 7263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14023883789",
                    "nama_pelapor": "bwisnuaji@gmail.com",
                    "alamat_pelapor": "GRIYA CILEUNGSI 3 BLOK A11 NO 20 PATOKAN DEPAN SEKETARIAT RT02",
                    "no_telp_pelapor": "081294648895",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN VKRN 43. PTL NYALA",
                    "media": "Email",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100351",
                    "waktu_lapor": "01/02/2023 09:27:03",
                    "waktu_response": "01/02/2023 10:06:55",
                    "waktu_recovery": "01/02/2023 10:09:15",
                    "durasi_response_time": 2392,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKI  ",
                    "alamat_pelapor": "JL. TRANS KALIMANTAN DS.GEMA KEC.SIMPANG DUA KAB.KETAPANG ( DEKAT JALAN BESAR ) KALIMANTAN BARAT",
                    "no_telp_pelapor": "08125445515",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PB KOLEKTIF ( 24 BANGUNAN , RUMAH TANGGA , DAYA 2200 VA , DENGAN NIK PENANGGUNG JAWAB BP. LUKI , 6104191006910003 ), PENGAJUAN SEKITAR BULAN 12/2022 , HINGGA SAAT INI BELUM ADA KELANJUTAN PERMOHONAN NYA, MOHON TINDAKLANJUTNYA TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANDAI"
                },
                {
                    "no_laporan": "K1423020100121",
                    "waktu_lapor": "01/02/2023 09:27:06",
                    "waktu_response": "01/02/2023 09:28:32",
                    "waktu_recovery": "01/02/2023 10:24:34",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 3362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI ",
                    "alamat_pelapor": "JL DR MUWARDI NO 9   RT-12 / RW-2 KEL. GROGOL PETAMBURAN KEC. PETAMBURAN KOTA JAKARTA BARAT / DKT REL KERETA API ",
                    "no_telp_pelapor": "083151074787",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 372 . NO TOKEN : 11064583344069987060",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K1423020100122",
                    "waktu_lapor": "01/02/2023 09:27:18",
                    "waktu_response": "01/02/2023 09:40:50",
                    "waktu_recovery": "01/02/2023 11:41:12",
                    "durasi_response_time": 812,
                    "durasi_recovery_time": 7222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN",
                    "alamat_pelapor": "PR GRIYA CEMPAKA PERMAI BLOK C NO.12 JALAN CIK DITIRO ATAS KEL. SUMBER AGUNG KEC. KEMILING KOTA BANDAR LAMPUNG ",
                    "no_telp_pelapor": "081279254302",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 10 HARI YANG LALU. DENGAN NO METER 45012393802 SISA KWH - ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5223020100453",
                    "waktu_lapor": "01/02/2023 09:27:56",
                    "waktu_response": "01/02/2023 09:36:41",
                    "waktu_recovery": "01/02/2023 09:42:03",
                    "durasi_response_time": 525,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUSI",
                    "alamat_pelapor": "JLN PONCORAN BARAT RAYA NO 46 RT 3 RW 1 KEL. PANCORAN KEC PANCORAN KAB JAKARTA SELATAN DEKAT MASJID ABUNAWAR ",
                    "no_telp_pelapor": "628568873565",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK MULAI TAHUN 2021 - 2023 . STAND AKHIR REK (1, 2023) = 54445 , STAND APP (01/02/2023) = 108, RUMAH DIHUNI DAN TIDAK BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER SERING DATANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100455",
                    "waktu_lapor": "01/02/2023 09:28:20",
                    "waktu_response": "01/02/2023 09:34:06",
                    "waktu_recovery": "01/02/2023 09:46:04",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 718,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "003200198",
                    "nama_pelapor": "BP IVAN ",
                    "alamat_pelapor": "JL  KLIPANG PERMAI PERUM KLIPANG PERMAI BLOK I NO 406 RT 03 RW 23 KEL SENDANG KEC TEMBALANG KOTA SEMARANG // DEKAT SD NEGERI SENDANG MULYO / SD INTERNASIONAL ",
                    "no_telp_pelapor": "0247473564",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 523031100204 DIKARENKN UNTUK RENOVASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5223020100458",
                    "waktu_lapor": "01/02/2023 09:29:25",
                    "waktu_response": "01/02/2023 09:35:24",
                    "waktu_recovery": "01/02/2023 09:52:32",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 1028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU APRIL",
                    "alamat_pelapor": "KOMPLEK PERGUDANGAN INTAN, JL ISMAIL HARUN DALAM BLOK B NO.3 KEL.- RT.- RW.- KEC. PERCUT SEI TUAN KAB. DELI SERDANG, LOKASI GUDANG BAN, DEKAT SEKOLAH PRAYA 6",
                    "no_telp_pelapor": "081362550549",
                    "keterangan_pelapor": "APP TERTERA \\\"GAGAL\\\", PELANGGAN GAGAL INPUT TOKEN, SETELAH UPDATE VKRN-43, PTL MASIH MENYALA, SISA 83 KWH. NO. TOKEN : 32768171967912489566. MOHON PELANGGAN DIKONFIRMASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5223020100462",
                    "waktu_lapor": "01/02/2023 09:30:24",
                    "waktu_response": "01/02/2023 10:21:54",
                    "waktu_recovery": "01/02/2023 10:36:46",
                    "durasi_response_time": 3090,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IRWAN KAHAR/HeryCahyanto Bullunk_",
                    "alamat_pelapor": "JL PRS MALINO BTJAI, BORISALO, PARANGLOE, KAB. GOWA, SULAWESI SELATAN",
                    "no_telp_pelapor": "085342973620 ",
                    "keterangan_pelapor": "TGL 12/1/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI/BOOKING 3216112019633. TGL 15/1/2023 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN.",
                    "media": "Facebook",
                    "nama_ulp": "ULP MALINO"
                },
                {
                    "no_laporan": "K1423020100125",
                    "waktu_lapor": "01/02/2023 09:33:41",
                    "waktu_response": "01/02/2023 10:22:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2934,
                    "durasi_recovery_time": 33944937,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUH JUHRI",
                    "alamat_pelapor": "JL. MADARASAH AL ANWAR NO.0 RT.3 RW.4 DUSUN BASABA DESA PAYUDAN NANGGER KEC BULUK BULUK KAB. SUMENEP, DARI MADRASAH AL ANWAR KE TIMUR ",
                    "no_telp_pelapor": "087853046837",
                    "keterangan_pelapor": "MUTASI_K (G9923020188120:Kct) - MOHON DITINDAKLANJUTI, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 . DENGAN NO METER=32138642379. DENGAN NO TOKEN=12360772356837575864. SISA KWH=31.09 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5123020100362",
                    "waktu_lapor": "01/02/2023 09:33:43",
                    "waktu_response": "01/02/2023 11:02:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5342,
                    "durasi_recovery_time": 33942527,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUHENDRA",
                    "alamat_pelapor": "JL M. RUBY BLOK G NO 51 PR MUTIARA RESIDENCE RT/RW-0/0 DS MEDAN ESTATE KEC PERCUT SEI TUAN KAB DELI SERDANG",
                    "no_telp_pelapor": "0616641009",
                    "keterangan_pelapor": "MUTASI_K (G9923020188168:c) - LPB KETERANGAN GAGAL, TIDAK BISA ENTRY PULSA .PTL NYALA .SETELAH UPDATE VKRN 43.SISA PULSA 2201,16 KWH.NM 22111117127 .NO TOKEN 5131 3879 5344 3665 4430, BELUM ADA PEMBAHARUAN KWHMETER OLEH PETUGAS.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5123020100367",
                    "waktu_lapor": "01/02/2023 09:35:41",
                    "waktu_response": "01/02/2023 09:46:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 33947084,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEVI",
                    "alamat_pelapor": "JLN KESEHATAN 6 DALAM NO 48 RT 08 RW 11 KEL BINTARO KEC PESANGGRAHAN KOTA JAKARTA SELATAN, BELAKANG SUPERINDO JLN KESEHATAN RAYA. ",
                    "no_telp_pelapor": "082221718898",
                    "keterangan_pelapor": "MUTASI_K (G9923020188468:oper yantek) - MOHON BANTUAN PENGECEKAN TERKAIT 6 APP DALAM 1 BANGUNAN MENGALAMI GANGGUAN VOLTASE TIDAK STABIL SAMPAI PTL MENDADAK PADAM, BARU MENYALA NORMAL JIKA MCB APP DION DAN DIOFFKAN. GANGGUAN SEJAK 1 BULAN YANG LALU NAMUN TIDAK SETIAP HARI TERJADI GANGGUAN, KEMARIN TGL 31/01/2023 TERJADI GANGGUAN KEMBALI, SAAT PELANGGAN LAPOR PAGI INI TGL 01/02/2023 KONDISI NORMAL. SUDAH ADA PENGECEKAN DARI PIHAK INSTALATIR TIDAK ADA GANGGUAN DARI SISI INSTALASINYA. TEGANGAN TERUKUR JIKA TURUN 180 VOLT. INFO TEKNISI GANGGUAN KEMUNGKINAN DARI TIANG LISTRIK PLN, KARENA SAAT AWAL PASANG BARU DI LOKASI PELANGGAN SAMBUNGAN KABEL MEMANG SUDAH BANYAK. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020100478",
                    "waktu_lapor": "01/02/2023 09:37:07",
                    "waktu_response": "01/02/2023 09:38:16",
                    "waktu_recovery": "01/02/2023 10:57:03",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 4727,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "robby6053@gmail.com",
                    "alamat_pelapor": "JLN KH AHMAD DAHLAN, KP. TANJAKAN RT/RW 006/001 DES. TANJAKAN KEC. RAJEG KAB. TANGERANG PROVINSI. BANTEN, ACUAN DEKET RUMAH PAK RT ",
                    "no_telp_pelapor": "0895334011735",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN VKRN 43. SISA KWH 50",
                    "media": "Email",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020100480",
                    "waktu_lapor": "01/02/2023 09:37:32",
                    "waktu_response": "01/02/2023 09:43:25",
                    "waktu_recovery": "01/02/2023 09:58:30",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AJI ",
                    "alamat_pelapor": "JL DAHLIA PERUM GRILIA BLOK - NO 7 KEL LEMATAN BREBAH KEC RENGET BARAT KAB INDRA GIRI HULU RIAU // DEKAT DENGAN MASJID DARUL MUTAQIM ",
                    "no_telp_pelapor": "082298489392",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN TOKEN. SISA 1600 KWH . PTL MENYALA. NO TOKEN : 33384634160091708047",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGAT KOTA"
                },
                {
                    "no_laporan": "K5123020100370",
                    "waktu_lapor": "01/02/2023 09:38:14",
                    "waktu_response": "01/02/2023 09:55:49",
                    "waktu_recovery": "01/02/2023 11:16:27",
                    "durasi_response_time": 1055,
                    "durasi_recovery_time": 4838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADIT",
                    "alamat_pelapor": "JL - PR CEMERLANG DUTA PRSADA BLOK C NO 8 KEL PARAKAN JATI RT 3 RW 4 KEC BOJONG GEDE KAB BOGOR",
                    "no_telp_pelapor": "6285888070248",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN BALIK NAMA IDPEL 538751190178 a.n PT CEMERLANG DUTA PERSADA DIBALIK NAMA MENJADI ADITYA NOVALI DENGAN NIK PELANGGAN 1608051108900002",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5123020100373",
                    "waktu_lapor": "01/02/2023 09:41:54",
                    "waktu_response": "01/02/2023 09:43:52",
                    "waktu_recovery": "01/02/2023 10:05:29",
                    "durasi_response_time": 118,
                    "durasi_recovery_time": 1297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1735769",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JL BY PASS NGURAH RAI NO 63 RT - RW - BR PENGENDERAN KEL KEDONGANAN KEC KUTA KAB BADUNG (CAFE KOFFIELOTS) / SEBELAH DUNKIN DONUT ",
                    "no_telp_pelapor": "082211000737",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD R2 5500-R3 7700VA NO REGISTER : 5512013065728 BP LUNAS PADA TGL (20/01/2023), NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5223020100487",
                    "waktu_lapor": "01/02/2023 09:42:13",
                    "waktu_response": "01/02/2023 10:18:40",
                    "waktu_recovery": "01/02/2023 11:51:22",
                    "durasi_response_time": 2187,
                    "durasi_recovery_time": 5562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14023324214",
                    "nama_pelapor": "BP SUKMAWANTO",
                    "alamat_pelapor": "JL C SIMANJUNTAK NO 1B RT-14 / RW-3 KEL PERBAN KEC GONDOKUSUMAN KOTA YOGYAKARTA",
                    "no_telp_pelapor": "089512451102",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 30/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP KETERANGAN GAGAL DAN KESULITAN MEMASUKKAN TOKEN,SETELAH UPDATE VKRN 43, BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS DILOKASI, PTL MENYALA, SISA 5 KWH (G5123013001429) . SESUAI INFO PELANGGAN TERDAPAT NO TOKEN 53061379480045805802 PEMBELIAN TGL 30/01/2023 SEBESAR 1.000.000 YANG BELUM SEMPAT DIMASUKKAN DI KWH METER. MOHON DAPAT DIKONVERSIKAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5223020100489",
                    "waktu_lapor": "01/02/2023 09:43:41",
                    "waktu_response": "01/02/2023 10:18:52",
                    "waktu_recovery": "01/02/2023 11:51:31",
                    "durasi_response_time": 2111,
                    "durasi_recovery_time": 5559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000851858",
                    "nama_pelapor": "IBU IIS",
                    "alamat_pelapor": "Jl. Jeruk Legi Gang Dahlia NO 522 E4  Rt 13 Rw 35 Kel Banguntapan Kec Banguntapan Kab Bantul :: belakang kelurahan bangun tapan",
                    "no_telp_pelapor": "0274383723",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN  FEBRUARI STAND APP TGL LAPOR (01/02/2023) =  49417. DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR DAN PELANGGAN TIDAK DIRUMAH DARI TANGGAL 11 HINGGA TANGGAL 29 JANUARI.). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K1423020100135",
                    "waktu_lapor": "01/02/2023 09:45:45",
                    "waktu_response": "01/02/2023 09:46:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 33947104,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JLN AIR HANYUT PERUM ARETA REGENCY BLOK ARETA INDAH 1 NO. 3 KEL. SUNGAILIAT KEC. SUNGAILIAT KAB BANGKA PROV BABEL.",
                    "no_telp_pelapor": "07179104079",
                    "keterangan_pelapor": "MUTASI_K (G9923020188091:pengecekan oleh yantek) - MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MENGINFORMASIKAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN NOMOR METER TIDAK DIKENAL. INFO DI P2APST TIDAK ADA KET  DENGAN NO METER 86039344113 SISA KWH -. PELANGGAN TELAH MELAKUKAN PEMBELIAN TOKEN KE BEBERAPA TEMPAT NAMUN TETAP TIDAK BISA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGAILIAT"
                },
                {
                    "no_laporan": "K5123020100385",
                    "waktu_lapor": "01/02/2023 09:46:34",
                    "waktu_response": "01/02/2023 10:17:09",
                    "waktu_recovery": "01/02/2023 10:55:51",
                    "durasi_response_time": 1835,
                    "durasi_recovery_time": 2322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "095135655",
                    "nama_pelapor": "BP IMAM",
                    "alamat_pelapor": "JL. PERTIGAAN  NO.-  RT - / RW  DN GERBONG DS DEMANGAN KEC TANJUNG ANOM KAB NGANJUK  >> (LOKASI TOKO PERTANIAN SUMBER REJEKI)",
                    "no_telp_pelapor": "081119198638",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI MCB APP DIBAWA PETUGAS KARENA GANGGUAN SEJAK 1 BULANAN, AKAN TETAPI BELUM ADA REALISASI PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K5223020100498",
                    "waktu_lapor": "01/02/2023 09:48:05",
                    "waktu_response": "01/02/2023 10:06:53",
                    "waktu_recovery": "01/02/2023 13:42:44",
                    "durasi_response_time": 1128,
                    "durasi_recovery_time": 12951,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRO",
                    "alamat_pelapor": "JL PEMUDA PERUM GRIYA BAHTERA BLOK E NO 29 KEL LEBO KEC WARUNGASEM KAB BATANG",
                    "no_telp_pelapor": "08156904037",
                    "keterangan_pelapor": "PELANGGAN MENGHENDAKI DIBERIKAN SURAT PEMBERITAHUAN TERKAIT SURAT KETERANGAN GANGGUAN TANPA PEMBERITAHUAN UNTUK PROSES KLAIM ASURANSI DANA DI WILAYAH TERSEBUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BATANG"
                },
                {
                    "no_laporan": "K3223020100105",
                    "waktu_lapor": "01/02/2023 09:48:32",
                    "waktu_response": "01/02/2023 09:51:12",
                    "waktu_recovery": "01/02/2023 11:12:54",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 4902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSTAM",
                    "alamat_pelapor": "JL. - KP. SUKAMANTRI GG. SAYUNG NO. 0 RT. 2 RW. 3 DS. SUKARAYA KEC. KARANG BAHAGIA KAB. BEKASI (ACUAN LOKAIS : MASUK GANG DI DEKAT PLANET BAN)",
                    "no_telp_pelapor": "6287790002737",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO. METER 86062551923 (R1T/450VA) MENGELUHKAN KESULITAN MEMBELI TOKEN DENGAN KET. MELEBIHI BATAS PEMBELIAN KWH , SEMENTARA SISA KWH SAAT INI 18.63 KWH (PTL NORMAL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020100504",
                    "waktu_lapor": "01/02/2023 09:50:36",
                    "waktu_response": "01/02/2023 09:52:20",
                    "waktu_recovery": "01/02/2023 10:51:01",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 3521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "343532",
                    "nama_pelapor": "BP NOVI",
                    "alamat_pelapor": "PR KELAPA DUA BLOK- JL KANO 16 NO. 7 RT9 RW9, KEL KELAPA DUA, KEC TANGERANG KOTA TANGERANG, ACUAN : DEPAN MASJID",
                    "no_telp_pelapor": "628170081814",
                    "keterangan_pelapor": "TERKAIT LAPORAN K3223013100297, PETUGAS MENGHUBUNGI DAN MEMINTA BUKTI PEMBAYARAN REK BULAN SEPT 2022. YBS BELUM ADA BUKTI TSB. MOHON KONFIRMASI DAN PENJELASANNYA UNTUK PEMBAYARAN REK SEPT TSB DAN PERIHAL KEBIJAKAN TSB.\\n\\nTGL. 21/12/2022 TUNG. REK. BULAN DESEMBER 2022 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K3223020100108",
                    "waktu_lapor": "01/02/2023 09:52:45",
                    "waktu_response": "01/02/2023 10:09:57",
                    "waktu_recovery": "01/02/2023 10:24:01",
                    "durasi_response_time": 1032,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUSIANA",
                    "alamat_pelapor": "BENGKEL PEKAN JAYA JL. HANGTUAH UJUNG NO.92 RT - RW - KEL REJO SARI KEC TENAYAN RAYA KOTA PEKANBARU",
                    "no_telp_pelapor": "085271999808",
                    "keterangan_pelapor": "PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN GANGGUAN G1223013000589 .PELANGGAN MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5223020100510",
                    "waktu_lapor": "01/02/2023 09:53:52",
                    "waktu_response": "01/02/2023 10:15:27",
                    "waktu_recovery": "01/02/2023 10:22:34",
                    "durasi_response_time": 1295,
                    "durasi_recovery_time": 427,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL. MESJID DARUL FALAH NO.1, RT.4/RW.3, PETUKANGAN UTARA, KEC. PESANGGRAHAN, KOTA JAKARTA SELATAN, DAERAH KHUSUS IBUKOTA JAKARTA 12260",
                    "no_telp_pelapor": "082211666477",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 02349453448948145058 DAN 24671691628444782423, SISA 726.26 KWH (B1T / 3500)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020100514",
                    "waktu_lapor": "01/02/2023 09:55:38",
                    "waktu_response": "01/02/2023 10:12:35",
                    "waktu_recovery": "01/02/2023 10:21:24",
                    "durasi_response_time": 1017,
                    "durasi_recovery_time": 529,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NGURAH ARIANA",
                    "alamat_pelapor": "JLN - DS PEMANGKALAN ENDUT BATU MEKAR NO. - RT 2 RW 0 KEL BATU MEKAR KEC LINGSAR KAB LOMBOK BARAT >> DEKAT DENGAN BANJAR",
                    "no_telp_pelapor": "081910190518",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN. VKRN 43(3941 7879 3370 4175 4418). SISA 512 KWH. PTL MENYALA. INFO PELANGGAN BELUM ADA PETUGAS YANG DATANG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K1223020100082",
                    "waktu_lapor": "01/02/2023 09:55:44",
                    "waktu_response": "01/02/2023 10:03:45",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "durasi_response_time": 481,
                    "durasi_recovery_time": 402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009798845",
                    "nama_pelapor": "IBU ATI ",
                    "alamat_pelapor": "JL MANISI ATAS NO 2 KP JATI KALER RT-002 / RW-07 KEL PASIR BIRU KEC CIBIRU KOTA BANDUNG ",
                    "no_telp_pelapor": "083801481963",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES PINDAH SR UNTUK ID PEL 535718292415 DIKARENAKAN RENOVASI BANGUNAN. TERKAIT NO LAPOR K5523012600113, K1423012600317. HINGGA SAAT INI BELUM ADA TINDAKLANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5123020100397",
                    "waktu_lapor": "01/02/2023 09:56:07",
                    "waktu_response": "01/02/2023 09:59:03",
                    "waktu_recovery": "01/02/2023 10:36:30",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FADAN",
                    "alamat_pelapor": "JL - GG MASJID NO.0 RT-22 / RW-6 DN DAWUHAN KEL TEGAL GONDO KEC KARANGPLOSO KAB MALANG ",
                    "no_telp_pelapor": "081331251607",
                    "keterangan_pelapor": "MOHON BANTUAN PENDAFTARAN PD DENGAN NO IDPEL 513110969991 R1MT / 900 KE R1T / 1300 TOKEN 50.000 AN PEMILIK SAAT INI FADAN NO KTP 3507231812940001 KARENA ALAMAT DI AP2T BERBEDA DENGAN ALAMAT YANG DIAJUKAN TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5123020100402",
                    "waktu_lapor": "01/02/2023 09:57:23",
                    "waktu_response": "01/02/2023 09:59:46",
                    "waktu_recovery": "01/02/2023 11:06:59",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 4033,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "010033496",
                    "nama_pelapor": "BP WILIAM ",
                    "alamat_pelapor": "JL  LEBAK ARUM GG  2  NO. 103  RT  0 RW 0  KEL  SUKOLILO KEC KOTA SURABAYA   ",
                    "no_telp_pelapor": "082146958040",
                    "keterangan_pelapor": "REKENING 511020329315 _+ 3 BULAN TERASA MELONJAK ( SEDANGKAN PEMAKAIAN NORMAL  )  .  STAND AKHIR REKENING ( 01/2023 ) = ( 86.631 ), APP TGL ( 01/02/2023 ) = ( 88.513), PETUGAS CATER ( RUTIN DATANG ) . APP TDK MUDAH DIJANGKAU NAMUN ADA SCOARING BOARD  . TAGIHAN 01/2023 SDH DILUNASI  02/01/2023 . DITUNGGU PENGECEKAN PETUGAS KELOKASI . TERIMAKASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5123020100405",
                    "waktu_lapor": "01/02/2023 09:59:27",
                    "waktu_response": "01/02/2023 10:16:46",
                    "waktu_recovery": "01/02/2023 10:55:45",
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 2339,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL SURABAYA SOLO NO-  DN BARONG  RT-2 / RW-3 KEL KEDUNG REJO KEC TANJUNG ANOM KAB NGANJUK  ( DI TOKO JAGUNG) ",
                    "no_telp_pelapor": "082244386399",
                    "keterangan_pelapor": "JL SURABAYA SOLO NO-  DN BARONG  RT-2 / RW-3 KEL KEDUNG REJO KEC TANJUNG ANOM KAB NGANJUK  ( DI TOKO JAGUNG) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K1223020100084",
                    "waktu_lapor": "01/02/2023 09:59:26",
                    "waktu_response": "01/02/2023 10:51:26",
                    "waktu_recovery": "01/02/2023 11:03:38",
                    "durasi_response_time": 3120,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32162022837",
                    "nama_pelapor": "BP ISNU HUDA AZIS",
                    "alamat_pelapor": "JL SUASA GG MESJID NO. 0 RT -/- KEL. MABAR HILIR KC MEDAN DELI KOTA MEDAN  SEBELUM INDOMARET",
                    "no_telp_pelapor": "085261341922",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 40, KWH. NO TOKEN : 55179141433681068331",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020100407",
                    "waktu_lapor": "01/02/2023 09:59:53",
                    "waktu_response": "01/02/2023 10:02:45",
                    "waktu_recovery": "01/02/2023 12:51:48",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 10143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "85149977",
                    "nama_pelapor": "BP YULIANTO  ",
                    "alamat_pelapor": "JL SAWUNGGALING  NO- RT 8 RW 3 KEL. KEC. KEPANJEN KAB. MALANG  / BELAKANG F SUKI MAKANAN JEPANG, DEKAT MASJID BAITURROHMAN KANAN JALAN ",
                    "no_telp_pelapor": "085215441462",
                    "keterangan_pelapor": "TANGGAL 31/01/23 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/23 TAGIHAN BULAN  TELAH DILUNASI VIA BUKALAPAK. PTL MINTA DISAMBUNG KEMBALI PELANGGAN PERNAH LAPOR DENGAN NO:  K5123013100533 STATUS SELESAI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020100412",
                    "waktu_lapor": "01/02/2023 10:01:06",
                    "waktu_response": "01/02/2023 10:04:15",
                    "waktu_recovery": "01/02/2023 12:13:33",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 7758,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI PUSPITA SARI ",
                    "alamat_pelapor": "JL.PONDOK KOPI UJUNG NO.0 KEL.PONDOK KOPI RT.7 RW.4 KEC.DUREN SAWIT JAKARTA TIMUR / APP DI LOKASI TPS PONDOK KOPI UJUNG",
                    "no_telp_pelapor": "082124293303",
                    "keterangan_pelapor": "TANGGAL 25/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 26/01/2023 TAGIHAN BULAN JANUARI BESERTA BK TELAH DILUNASI, PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1423020100147",
                    "waktu_lapor": "01/02/2023 10:02:36",
                    "waktu_response": "01/02/2023 10:12:34",
                    "waktu_recovery": "01/02/2023 22:38:28",
                    "durasi_response_time": 598,
                    "durasi_recovery_time": 44754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUTABARAT",
                    "alamat_pelapor": "JLN. SERSAN DARPIN NO. 26 RT 42 RW - KEL. EKA JAYA KEC. PAAL MERAH KOTA JAMBI PROVINSI JAMBI (DI DEKAT TOWER TELKOMSEL)",
                    "no_telp_pelapor": "081298363333",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN SEJAK TGL 20/12/22 TERJADI GANGGUAN PTL (TERBAKAR DAN BLANK ) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BAPAK RUDI) DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5223020100530",
                    "waktu_lapor": "01/02/2023 10:03:27",
                    "waktu_response": "01/02/2023 10:28:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1483,
                    "durasi_recovery_time": 33944602,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SOLEH",
                    "alamat_pelapor": "JL. BAWEN 14  KEL.TIMURAN KEC. BANJARSARI KOTA SURAKARTA  >> DEPAN USTU TIMURAN ",
                    "no_telp_pelapor": "0271641033",
                    "keterangan_pelapor": "MUTASI_K (G9923020188127:Agar TL Yantek) - MOHON TINDAK LANJUT DAN PENGAMANAN JARINGAN BAHWA TERDAPAT KABEL JTR TEMBAGA YANG SUDAH MENGENAI POHON BESAR DAN PELANGGAN BERKANAN DILAKUKAN PEMOTONGAN POHON DAN DI AMANKAN UNTUK JARINGANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K3223020100117",
                    "waktu_lapor": "01/02/2023 10:05:45",
                    "waktu_response": "01/02/2023 10:20:58",
                    "waktu_recovery": "01/02/2023 10:34:15",
                    "durasi_response_time": 913,
                    "durasi_recovery_time": 797,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001136032",
                    "nama_pelapor": "BP RUSTANDI",
                    "alamat_pelapor": "JL.-- KK PCI BLOK D77 RT-02 RW-05 KEL CIBEBER KEC CIBEBER KOTA CILEGON",
                    "no_telp_pelapor": "6287871299349",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 539410277276 DAN NIK 3672011306670001 AN.RUSTANDI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5223020100534",
                    "waktu_lapor": "01/02/2023 10:07:03",
                    "waktu_response": "01/02/2023 10:38:03",
                    "waktu_recovery": "01/02/2023 11:37:02",
                    "durasi_response_time": 1860,
                    "durasi_recovery_time": 3539,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "8907073",
                    "nama_pelapor": "IBU VONDY",
                    "alamat_pelapor": "JL NGAGEL MADYA 1 NO 2 RT-/- KEL BARATA JAYA KEC GUBENG KOTA SURABAYA",
                    "no_telp_pelapor": "0816534048",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.LEBIH TAGIH  BULAN JANUARI 2023  STAND APP TGL LAPOR 01/02/2023  ) = 80899 DATA PENDUKUNG (RUMAH KOSONG PETUGAS CATER SERING DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100423",
                    "waktu_lapor": "01/02/2023 10:07:32",
                    "waktu_response": "01/02/2023 10:36:02",
                    "waktu_recovery": "01/02/2023 13:31:46",
                    "durasi_response_time": 1710,
                    "durasi_recovery_time": 10544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HIMNI",
                    "alamat_pelapor": "JL JANTI BARAT NO   60   RT / RW  -  KEL BANDUNG REJOSARI KEC  SUKUN  KOTA MALANG  / DEPAN GAPURA SMK PGRI 2 MALANG  ",
                    "no_telp_pelapor": "03199203000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL /MENYALA SISA PULSA  16.49   KWH\\nTIDAK  MENGETAHUI  ADA PEMBAHARUAN KWH METER ATAU TIDAK  \\nNO TOKEN  : 5887 8707 8045 8500 5723\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5123020100429",
                    "waktu_lapor": "01/02/2023 10:09:19",
                    "waktu_response": "01/02/2023 10:18:01",
                    "waktu_recovery": "01/02/2023 11:16:29",
                    "durasi_response_time": 522,
                    "durasi_recovery_time": 3508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32276",
                    "nama_pelapor": "BP BUDIANTO",
                    "alamat_pelapor": "JL.GATOT SUBROTO NO 68 DS KARANG BONG RT 7 RW 1 KEC BUDURAN KAB SIDOARJO / SETEMPAT PABRIK FARMASI - DEKAT MAKAM ",
                    "no_telp_pelapor": "0318912222",
                    "keterangan_pelapor": "MOHON KONFIRMASI KEPADA PELANGGAN IDPEL 511800239993 INGIN PERALIHAN MENJADI PELANGGAN PREMIUM. MOHON PELANGGAN DIKONFIRMAIS SECEPATNYA, LISTRIK UNTUK PABRIK DAYA I3/2.770.000VA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1423020100151",
                    "waktu_lapor": "01/02/2023 10:09:29",
                    "waktu_response": "01/02/2023 10:15:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 33945346,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN ",
                    "alamat_pelapor": "JL BANGAU KP CIATER NO - RT 02 RW 09 KEL DESA RAWA KALONG KEC GUNUNG SINDUR KAB BOGOR LOKASI DEKAT PERM MULYA RESIDEN  ",
                    "no_telp_pelapor": "6285718087004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188329:tegangan drop) - 1 RUMAH SERING VOLTASE DROP SETIAP MALAM PUKUL 19.00 S.D 07.00 , SEJAK 1 MINGGU TERAKHIR TERUKUR ( SEJAK PROSES PD ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K1423020100152",
                    "waktu_lapor": "01/02/2023 10:09:31",
                    "waktu_response": "01/02/2023 10:11:14",
                    "waktu_recovery": "01/02/2023 10:15:44",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "PR CLUSTER BUKIT PANONGAN HIJAU BLOK E NO 10 JL RANCA SERDANG DS RANCA HIU KEL PANONGAN KEC PANONGAN KAB TANGGERANG",
                    "no_telp_pelapor": "6281574720499",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN-43. DENGAN NO METER 86061949219 SISA KWH 33/ NO TOKEN: 50529992873285579136",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100431",
                    "waktu_lapor": "01/02/2023 10:10:03",
                    "waktu_response": "01/02/2023 10:21:27",
                    "waktu_recovery": "01/02/2023 10:36:44",
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100386208",
                    "nama_pelapor": "BP MARDIANTO",
                    "alamat_pelapor": "JL PERUM BUMI CIBARUSAH PERMAI BLOK F3 NO 2 RT - RW - KEL CIBARUSAH KEC BEKASI KAB BEKASI // PR DEPAN MASJID ",
                    "no_telp_pelapor": "081282840484",
                    "keterangan_pelapor": "PELANGGAN MELAPOR PERIHAL PETUGAS DATANG KELOKASI TERKAIT ADANYA P2TL, NAMUN PELANGGAN TIDAK MERASA MELAKUKAN P2TL PELANGGAN MEMINTA ADA PEMBUKTIAN DARI PETUGAS ADANYA P2TL KARENA PELANGGAN TIDAK TERIMA DI KENAKAN P2TL KONDISI PERSIL KOSONG, MOHON BANTU KONFIRMASI KE PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020100541",
                    "waktu_lapor": "01/02/2023 10:10:27",
                    "waktu_response": "01/02/2023 10:31:23",
                    "waktu_recovery": "01/02/2023 14:20:30",
                    "durasi_response_time": 1256,
                    "durasi_recovery_time": 13747,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUR FAIZ ",
                    "alamat_pelapor": "JL KARANG BLOK C NO 3 RT 5 RW 4 KEL JEKULO, KEC. JEKULO, KAB. KUDUS // LOKASI PASAR ",
                    "no_telp_pelapor": "02914246078",
                    "keterangan_pelapor": "PELANGGAN MELAKUKAN REGISTRASI PB DENGAN NOMOR AGENDA : 520019912301279094. PELANGGAN SUDAH MELAKUKAN PEMBAYARAN VIA VA BANK MANDIRI TANGGAL 27/01/2023 PUKUL 00:34.29 DENGAN KODE BOOKING : 8875596000042887  NAMUN PADA DATA TERDAPAT PEMBATALAN PERMOHONAN NAMUN PADA APLIKASI PLN MOBILE TGL 31/01/2023 STATUS BERUBAH PENUGASAN PEMASANGAN INSTALANSI . DAN HARI INI TGL 01/02/2023 PUKUL 10 : 03 STATUS BERUBAH INSTALANSI TERPASANG . PELANGGAN MENGEHDAKI INFORMASI DAN KONFIRMASI TERKAIT PERMOHONANNYA . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5123020100434",
                    "waktu_lapor": "01/02/2023 10:11:02",
                    "waktu_response": "01/02/2023 10:12:51",
                    "waktu_recovery": "01/02/2023 10:16:24",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ZUBAIDAH ",
                    "alamat_pelapor": "JL DUKUH BULAK BANTENG NO 180 RT - RW - KEL BULAK BANTEMG KEC KENJERAN KOD SURABAYA/ ADA TULISAN UD SUMBER HIDAYAH, SEBELAH BAHAN BANGUNAN, GG SEBELAH SUROPATI 7",
                    "no_telp_pelapor": "087833593191",
                    "keterangan_pelapor": "MOHON GESER APP TERKAIT RENOVASI. NIK PEMILIK 3578175008820007",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K1223020100095",
                    "waktu_lapor": "01/02/2023 10:12:10",
                    "waktu_response": "01/02/2023 10:14:32",
                    "waktu_recovery": "01/02/2023 10:28:06",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIA",
                    "alamat_pelapor": "JL BANTU BELAH 2 PERUM ALYA RESIDENCE NO 9  RT 0 RW 0 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN ",
                    "no_telp_pelapor": "081370937374",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA POSISI APP TERLALU DIDALAM PERSIL MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. MOHON UNTUK MENGHUBUNGI KE NO TELP (081315036330) PELANGGAN PERNAH LAPOR DENGAN NO : K5423012202926, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100543",
                    "waktu_lapor": "01/02/2023 10:13:09",
                    "waktu_response": "01/02/2023 10:17:33",
                    "waktu_recovery": "01/02/2023 11:05:48",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 2895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "326938",
                    "nama_pelapor": "BP TEGUH ",
                    "alamat_pelapor": "JL PANGKALAN ASEM RAYA NO 5- RT-5 / RW-2 KEL CEMPAKA PUTIH BARAT KEC CEMPAKA PUTIH BARAT JAKPUS // SEBELAH GD RAJAWALI ELEKTRONIK ",
                    "no_telp_pelapor": "6285888113119",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER SR PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 541102415472",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5223020100549",
                    "waktu_lapor": "01/02/2023 10:14:36",
                    "waktu_response": "01/02/2023 10:15:38",
                    "waktu_recovery": "01/02/2023 10:46:07",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 1829,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAN ARDIANSYAH",
                    "alamat_pelapor": "JLN RAYA BUARAN TIMUR KP BUARAN TIMUR  NO. 12  RT-12 / RW-4 KEL JELUPANG KEC SERPONG UTARA KOTA TANGERANG SELATAN >> DEKAT DENGAN MASJID",
                    "no_telp_pelapor": "6287820502695",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN. VKRN 43(2341 3012 8242 6794 5572). SISA 200 KWH. PTL MENYALA. INFO PELANGGAN BELUM ADA PETUGAS YANG DATANG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020100550",
                    "waktu_lapor": "01/02/2023 10:15:22",
                    "waktu_response": "01/02/2023 10:18:40",
                    "waktu_recovery": "01/02/2023 10:45:21",
                    "durasi_response_time": 198,
                    "durasi_recovery_time": 1601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "09040416",
                    "nama_pelapor": "IBU KRISTINA",
                    "alamat_pelapor": "PERUMAHAN KENDANGSARI JL KENDANGSARI BLOK H NO.44 GG 4 TENGGILIS JAYA KEL.KENDANGSARI KEC. TENGGILIS MEJOYO KOTA SURABAYA >> DEKAT DENGAN MI KOBER ",
                    "no_telp_pelapor": "087888882604",
                    "keterangan_pelapor": "TANGGAL 01/02/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BTN MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020100446",
                    "waktu_lapor": "01/02/2023 10:15:31",
                    "waktu_response": "01/02/2023 10:26:45",
                    "waktu_recovery": "01/02/2023 12:02:48",
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 5763,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BU DEWI ",
                    "alamat_pelapor": "PR TAMAN ASRI BLOK G1 NO 12 RT02 RW012 KEL GAGA KEC LARANGAN KOTA TANGERANG :: DEKAT MASJID AL HIDAYAH  ",
                    "no_telp_pelapor": "082114219288",
                    "keterangan_pelapor": "PELANGGAN DI ID METER 32023868410 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DI LOKET PPOB DAN MBANKING DENGAN KETERANGAN MELEBIHI BATAS PEMBELIAN TOKEN , PADAHAL CEK DI SISTEM PRABAYAR (P2APST) YBS SEHARUSNYA SUDAH BISA MELAKUKAN PEMBELIAN TOKEN KARENA SAAT INI SUDAH TGL 01/02/2023 . SISA PULSA 70 KWH. MOHON DIBANTU \\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5123020100448",
                    "waktu_lapor": "01/02/2023 10:16:29",
                    "waktu_response": "01/02/2023 10:41:38",
                    "waktu_recovery": "01/02/2023 12:37:47",
                    "durasi_response_time": 1509,
                    "durasi_recovery_time": 6969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUSPITA",
                    "alamat_pelapor": "JL RY BAYPASS JUANDA NO.12 RT-18 RW-7 KEL PABEAN KEC. SEDATI KAB. SIDOARJO / DERETAN 100M SETELAH SMK PENERBANGAN DARMA WIRAWAN ",
                    "no_telp_pelapor": "082258585558",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN RENOVASI, NO KTP 3301025011930004 ATAS NAMA IBU NURYANTI PUSPITA SARI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K1223020100098",
                    "waktu_lapor": "01/02/2023 10:17:05",
                    "waktu_response": "01/02/2023 10:49:28",
                    "waktu_recovery": "01/02/2023 17:48:45",
                    "durasi_response_time": 1943,
                    "durasi_recovery_time": 25157,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERWIN",
                    "alamat_pelapor": "JL LET UMAR BAKI NO. 500 RT- / RW- KEL SUKARAME KEC BINJAI BARAT KOTA BINJAI",
                    "no_telp_pelapor": "081280081705",
                    "keterangan_pelapor": "SEKITAR 20 HARI YANG LALU PELANGGAN DATANG KE UNIT MENGAJUKAN TD KE DAYA R1/2200 VA, SUDAH MEMBERIKAN SYARAT TD NAMUN SAMPAI SAAT INI PERMOHONAN BELUM DILAKUKAN REALISASI INFO PETUGAS KARENA MATERIAL KOSONG, MOHON HAL TSB PELANGGAN DAPAT DI KONFIRMASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K1423020100159",
                    "waktu_lapor": "01/02/2023 10:19:07",
                    "waktu_response": "01/02/2023 10:37:05",
                    "waktu_recovery": "01/02/2023 11:15:16",
                    "durasi_response_time": 1078,
                    "durasi_recovery_time": 2291,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "JLN. KARYA I PR. VILLA KARYA PERDANA BLOK A NO. 3 RT. 25 KEL. LEBONG GAJAH KEC. SEMATANG BORANG KOTA PALEMBANG.",
                    "no_telp_pelapor": "082272855709",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423020100116, TGL  31/01/23 PROSES MIGRASI (R1/1.300VA - R1T/1.300 VA) MELALUI PLN 123 DENGAN NO AGENDA 141100522301310245 DAN NO KODE PEMBAYARAN 1411017058191. TGL 31/01/23 BP DAN STROOM AWAL TELAH DILUNASI . MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PELANGGAN EX BONGKAR RAMPUNG TERKAIT K1423013100393.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K2323020100100",
                    "waktu_lapor": "01/02/2023 10:19:32",
                    "waktu_response": "01/02/2023 10:27:10",
                    "waktu_recovery": "01/02/2023 10:36:05",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 535,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32151664128",
                    "nama_pelapor": "BP BOBI",
                    "alamat_pelapor": " JL RAYA RENGAS KEL- KEC - KOTA TANGGERANG SLT AC LOKASI DKT KTR POS RENGAS RAYA ",
                    "no_telp_pelapor": "6281953005615",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 32151664128 PTL MENYALA SISA 14.93 KWH NO TOKEN: 1908 6198 0542 4742 9204 DAN 4374 6942 5370 0608 8283 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020100562",
                    "waktu_lapor": "01/02/2023 10:20:17",
                    "waktu_response": "01/02/2023 10:29:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 542,
                    "durasi_recovery_time": 33944533,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUMARSA",
                    "alamat_pelapor": "JL- T.P.U ARJANGKA SELATAN RT- RW- KP ARJANGKA KEC PRINGGARAT KAB LOMBOK TENGAH // DEKAT SAWAH ADA GARDU LISTRIK",
                    "no_telp_pelapor": "081933900031",
                    "keterangan_pelapor": "MUTASI_K (G9923020188128:kct) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL NYALA SISA PULSA TOKEN 109 KWH NO TOKEN: 32699344427038457168",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5223020100563",
                    "waktu_lapor": "01/02/2023 10:20:19",
                    "waktu_response": "01/02/2023 11:46:20",
                    "waktu_recovery": "01/02/2023 12:03:09",
                    "durasi_response_time": 5161,
                    "durasi_recovery_time": 1009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01107958546",
                    "nama_pelapor": "BP ARIS",
                    "alamat_pelapor": "JL KEMBUNG 5 NO 5 RT-5 / RW-5 KEL PENJARINGAN KEC PENJARINGAN KOTA JAKARTA UTARA. ACUAN SEBRANG RAJA KURING RESTAURANT ",
                    "no_telp_pelapor": "0216910124",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH 14 . NOMOR TOKEN 1807 5314 5842 6332 6091 DAN NOMOR TOKEN 2589 4173 9225 0500 4315",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020100568",
                    "waktu_lapor": "01/02/2023 10:21:43",
                    "waktu_response": "01/02/2023 10:35:38",
                    "waktu_recovery": "01/02/2023 14:26:26",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 13848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK LIJA",
                    "alamat_pelapor": "JL. RAWA BANTENG NO. - KEL.KP RAWA BANTENG KEC.CIKARANG BARAT KOTA BEKASI RT-1 / RW-1  >> DEPAN BIDAN EMA ,, LOKASI DI TUKANG PISANG ",
                    "no_telp_pelapor": "6285710100532",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERDAPAT INFO BLOCKING TOKEN. TETAPI TIDAK ADA PENJELASAN PENYEBABNYA DI P2APST. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K2323020100101",
                    "waktu_lapor": "01/02/2023 10:22:05",
                    "waktu_response": "01/02/2023 11:12:57",
                    "waktu_recovery": "01/02/2023 11:25:36",
                    "durasi_response_time": 3052,
                    "durasi_recovery_time": 759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SAHARUDIN",
                    "alamat_pelapor": "DN SUKADANA   ",
                    "no_telp_pelapor": "081918426365",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM  19.85 KWH. NM : 32170685732 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5123020100460",
                    "waktu_lapor": "01/02/2023 10:22:12",
                    "waktu_response": "01/02/2023 10:25:04",
                    "waktu_recovery": "01/02/2023 11:07:02",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 2518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KADEK YOHAN / IBU KENZI  ",
                    "alamat_pelapor": "DN BR UMATEGAL BUDUK No. 0  RT 0 RW 0, BUDUK, MENGWI, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "081246743789",
                    "keterangan_pelapor": "\\\" PELANGGAN PENDAFTARAN PD TARIF  R2T / DAYA 5500 VA KE TARIF R3T / DAYA 7700 VA NOMER AGENDA 551100122301253636 NO REGISTER : 5511015070771 BP LUNAS PADA TGL (25/1/2023), NAMUN HINGGA SAAT INI BELUM REALISASI\\",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5123020100465",
                    "waktu_lapor": "01/02/2023 10:23:13",
                    "waktu_response": "01/02/2023 10:36:14",
                    "waktu_recovery": "01/02/2023 10:54:43",
                    "durasi_response_time": 781,
                    "durasi_recovery_time": 1109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000166921",
                    "nama_pelapor": "BP ANAS  ",
                    "alamat_pelapor": "PR  PANJANG JIWO  PERMAI  BLOK 4  NO 9 RT  0 0RW 0 JL  PANJANG JIWO PERMAI  KEL  PANJANG JIWO  KEC TENGGILIS  NEJOYO KOD  SURABAYA  / DEKAT  UBAYA  ",
                    "no_telp_pelapor": "0318782821",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN ADANYA  PERUBAHAN KONSTRUKSI BANGUNAN   NO  KTP  =  3578027107690001 ATAS NAMA   AUFRIEDA ARTSIANA DEWI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K2323020100102",
                    "waktu_lapor": "01/02/2023 10:24:48",
                    "waktu_response": "01/02/2023 11:05:26",
                    "waktu_recovery": "01/02/2023 15:49:27",
                    "durasi_response_time": 2438,
                    "durasi_recovery_time": 17041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "9999999999",
                    "nama_pelapor": "IBU WARNI MAHDI",
                    "alamat_pelapor": "JLN LORONG MANDARAYA GG MANDA  LR PASARAN DIBELAKANG TOKO BUKU ZAKI RT.7/0 NO.0 KEL 18 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG  ",
                    "no_telp_pelapor": "081367288732",
                    "keterangan_pelapor": "TANGGAL01/02/23  TUNGGAKAN REKENING JANUARI 2023  BERIKUT BK TELAH DILUNASI VIA INDOMARET PTL MINTA SEGERA DISAMBUNG (KWH METER BERADA DI LANTAI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K1223020100104",
                    "waktu_lapor": "01/02/2023 10:25:02",
                    "waktu_response": "01/02/2023 11:46:25",
                    "waktu_recovery": "01/02/2023 13:44:01",
                    "durasi_response_time": 4883,
                    "durasi_recovery_time": 7056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROCHMA",
                    "alamat_pelapor": "TOKO ENDANG RAHMAWATI JL -  DN DOROAGUNG NO - RT - RW - DS KOMPOL  KEC GEGER KAB BANGKALAN ",
                    "no_telp_pelapor": "085101765362",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH  355  KWH .TIDAK ADA PEMBARUAN APP. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5223020100572",
                    "waktu_lapor": "01/02/2023 10:25:39",
                    "waktu_response": "01/02/2023 10:29:35",
                    "waktu_recovery": "01/02/2023 10:46:11",
                    "durasi_response_time": 236,
                    "durasi_recovery_time": 996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007615771",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "GRIYA ASRI 2 BLOK G5 NO 40 RT 09/26 SUMBER JAYA TAMBUN SELATAN",
                    "no_telp_pelapor": "0811562274",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 8940, ST APP TGL 01-02-2023= 5696. REK BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. \\n BANGUNAN DIHUNI, BERPAGAR TIDAK TERKUNCI, KWH METER MUDAH DIJANGKAU PETUGAS DATANG, ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5223020100575",
                    "waktu_lapor": "01/02/2023 10:27:13",
                    "waktu_response": "01/02/2023 11:36:44",
                    "waktu_recovery": "01/02/2023 11:44:02",
                    "durasi_response_time": 4171,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DWI",
                    "alamat_pelapor": "JL SABIN SARI III NO 26 RT 3 RW 1 KEL RANDUGARUT  KEC TUGU, KOTA SEMARANG JAWA TENGAH>> DEKAT DENGAN KAWASAN INDUSTRI WIJAYA KUSUMA",
                    "no_telp_pelapor": "089523277885",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. PELANGGAN PENDAFTARAN PB 30/01/2023 TARIF/DAYA (R1MT/900).NO REGISTER : 5230212054807.BP LUNAS PADA TANGGAL (PB 30/01/2023). INFO PELANGGAN SEBELUMNYA ADA PETUGAS INFOKAN MASIH MENUNGGU KABEL. NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5123020100476",
                    "waktu_lapor": "01/02/2023 10:27:40",
                    "waktu_response": "01/02/2023 10:54:36",
                    "waktu_recovery": "01/02/2023 13:34:26",
                    "durasi_response_time": 1616,
                    "durasi_recovery_time": 9590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000156331",
                    "nama_pelapor": "BP SUPARDI",
                    "alamat_pelapor": "DN RAWAN               NO 25     RT- 11 / RW- 6 DS TANJEK WAGIR JL MBAH ULUNG KEC KREMBUNG KAB SIDOARJO  ",
                    "no_telp_pelapor": "082233154583",
                    "keterangan_pelapor": "TANGGAL 31/01/2023    PTL DIPUTUS SEMENTARA DAN TANGGAL  31/01/2023   TUNGGAKAN REKENING BULAN JANUARI 2023  BERIKUT BK TELAH DILUNASI  VIA  PC POS \\tBANK BTPN  PTL MINTA DISAMBUNG KEMBALI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5123020100478",
                    "waktu_lapor": "01/02/2023 10:28:38",
                    "waktu_response": "01/02/2023 10:45:01",
                    "waktu_recovery": "01/02/2023 11:33:32",
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 2911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "JL KANTOR GUBERNUR NO 129 KEL BACAL RT 6 RW 2 KEC BUKIT INTAN KOD PANGKAL PINANG, SEBELUM LAMPU MERAH GUBERNUR",
                    "no_telp_pelapor": "0717434890",
                    "keterangan_pelapor": "SISA TOKEN DAYA LAMA BELUM DIKONVERSIKAN KE DAYA BARU UNTUK PELANGGAN NOMOR METER 32199968424 REALISASI PD TGL 18/01/2023. SISA TOKEN DAYA LAMA 247 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5123020100481",
                    "waktu_lapor": "01/02/2023 10:29:05",
                    "waktu_response": "01/02/2023 10:30:19",
                    "waktu_recovery": "01/02/2023 10:51:08",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 1249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PURNAMA",
                    "alamat_pelapor": "PR CLUSTER PERSADA CURUG BLOK C NO 02 RT 02 RW 14 JL. DIKLATPEMDA KEL SUKABAKTI KEC CURUG KAB TANGGERANG / DEKATA POM BENSIN ARIANA ",
                    "no_telp_pelapor": "081381632126",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 18.70 KWH \\nNO TOKEN : 5672 1727 5253 6164 6441/ TERKAIT K5523020100202 Selesai NAMUN BELUM DITINDAKLANJUTI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K1423020100172",
                    "waktu_lapor": "01/02/2023 10:29:19",
                    "waktu_response": "01/02/2023 10:34:15",
                    "waktu_recovery": "01/02/2023 11:14:37",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 2422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVI ",
                    "alamat_pelapor": "JL PEBAYURAN KP KEDUNG GEDE RT-9 / RW-3 NO 23 KEL KEDUNG WARINGIN KEC KEDUNG WARINGIN KAB BEKASI ",
                    "no_telp_pelapor": "6285694374840",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UP DATE VKRN 43, TOKEN 71946759289791848754, SISA 450 KWH , NO METER 56709269957\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K1223020100106",
                    "waktu_lapor": "01/02/2023 10:30:41",
                    "waktu_response": "01/02/2023 10:50:31",
                    "waktu_recovery": "01/02/2023 11:41:14",
                    "durasi_response_time": 1190,
                    "durasi_recovery_time": 3043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "JL. - KP PENGGARUTAN RT 2 RW 8 NO. 6 KEL. JATI ASIH KEC. TARUNA JAYA KOTA BEKASI DIDEKAT INDOMARET",
                    "no_telp_pelapor": "6285880888141",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN ID. PEL 545101540804 MERASA BELUM MELAKUKAN PELUNASAN REK JANUARI 23. SEMENTARA PADA DATA SISTEM REK BULAN TSB SUDAH DILUNASI TGL 31/01/23. PELANGGAN. JIKA MEMANG SUDAH DILUNASI PETUGAS MOHON DIBERIKAN STRUK PEMBAYARAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5223020100586",
                    "waktu_lapor": "01/02/2023 10:31:15",
                    "waktu_response": "01/02/2023 10:42:41",
                    "waktu_recovery": "01/02/2023 10:56:33",
                    "durasi_response_time": 686,
                    "durasi_recovery_time": 832,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDESTA",
                    "alamat_pelapor": "JL KUALU  SUKA KARYA  NO 7 RT 3 RW 2 DS TARAI BANGUN KEC TAMBANG KAB KAMPAR // LOKASI : TOKO ADIBA STORE ",
                    "no_telp_pelapor": "082386791168",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN PTL MENYALA  SISA TOKEN 11.28  KWH TIDAK ADA PERUBAHAN NO METER DAN BLOCKING TOKEN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K3223020100139",
                    "waktu_lapor": "01/02/2023 10:34:48",
                    "waktu_response": "01/02/2023 10:38:45",
                    "waktu_recovery": "01/02/2023 11:19:45",
                    "durasi_response_time": 237,
                    "durasi_recovery_time": 2460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMARDI",
                    "alamat_pelapor": "JL SISINGAMANGARAJA NO.0, ANGGOEYA, POASIA, KOTA KENDARI, SULAWESI TENGGARA, DKT MASJID AL MUNAJAT  ",
                    "no_telp_pelapor": "85241509755",
                    "keterangan_pelapor": "PROSES PD  R1/ 1300 - R1/ 2200 DENGAN NO. REGISTER : 3232013037314 TGL.  24 JAN 23   BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 01 FEB 23  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5123020100495",
                    "waktu_lapor": "01/02/2023 10:36:18",
                    "waktu_response": "01/02/2023 11:19:38",
                    "waktu_recovery": "01/02/2023 19:47:04",
                    "durasi_response_time": 2600,
                    "durasi_recovery_time": 30446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002045227",
                    "nama_pelapor": "BP SUGENG",
                    "alamat_pelapor": "JL GAJAH MADA 2 NO 1  RT- 5/ RW-12 KEL SAWONGGALING KEC WONOKROMO SURABAYA , SEBELAH KODAM DEPAN BALAI PRAJURIT KODAM ",
                    "no_telp_pelapor": "081220071183",
                    "keterangan_pelapor": "TANGGAL TIDAK MENGETAUI BULAN JANUARI  PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA BSM, PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5223020100600",
                    "waktu_lapor": "01/02/2023 10:36:26",
                    "waktu_response": "01/02/2023 10:46:44",
                    "waktu_recovery": "01/02/2023 10:59:52",
                    "durasi_response_time": 618,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROLIAN UMBU DETA ",
                    "alamat_pelapor": "JL.TOMPO SELAK NO.- RT31/ RW7  KEL OEBUFU KEC.OEBOBO  KOTA KUPANG PROV NTT  >> DEKAT ATM, TERMINAL OEBUBU ",
                    "no_telp_pelapor": "081337315656",
                    "keterangan_pelapor": "MOHON BANTUAN UNTUK DITINDAKLANJUTI PELANGGAN MENGEHENDAKI REGISTRASI PD DARI R1 /1300 V - R1/4500VA ID PEL :431001084017 AKAN TETAPI TERDAPAT KETERANGAN \\\" Id Pel ini masih dalam proses permohonan!\\",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5223020100601",
                    "waktu_lapor": "01/02/2023 10:36:36",
                    "waktu_response": "01/02/2023 11:41:02",
                    "waktu_recovery": "01/02/2023 16:15:46",
                    "durasi_response_time": 3866,
                    "durasi_recovery_time": 16484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAN ARITONANG ",
                    "alamat_pelapor": "JL KEBUN INDAH PERUM GREEN ALFARD BLOK B NO 1/2 RT-44 / RW-9 KEL SUKARAMI KEC SELEBAR KOTA BENGKULU",
                    "no_telp_pelapor": "082179680752",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN : 146005576559",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K1423020100180",
                    "waktu_lapor": "01/02/2023 10:38:58",
                    "waktu_response": "01/02/2023 11:25:29",
                    "waktu_recovery": "01/02/2023 11:37:07",
                    "durasi_response_time": 2791,
                    "durasi_recovery_time": 698,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "36846",
                    "nama_pelapor": "BP HARI ",
                    "alamat_pelapor": "JLN GEBANG KIDUL NO.28 A  RT-1 RW-2 KEL GEBANG PUTIH KEC SUKOLILO  SURABAYA ,DI DEPAN KLINIK",
                    "no_telp_pelapor": "08123294162",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DISAMBUNG LANGSUNG PETUGAS KARENA GANGGUAN SEJAK TANGGAL 11/11/2022 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5223020100606",
                    "waktu_lapor": "01/02/2023 10:38:59",
                    "waktu_response": "01/02/2023 11:03:48",
                    "waktu_recovery": "01/02/2023 12:54:44",
                    "durasi_response_time": 1489,
                    "durasi_recovery_time": 6656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "A1    0078",
                    "nama_pelapor": "BP SARMIN",
                    "alamat_pelapor": "JL SEMARANG DEMAK KM 15  NO 0 RT 3 RW 3 DS  BATU KEC KARANG TENGAH KAB DEMAK JATENG // DEKAT PABRIK BAYGON ",
                    "no_telp_pelapor": "0895393360623",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN DENGAN KETERANGAN MELEBIHI DAYA PTL NYALA SISA TOKEN 13 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5223020100608",
                    "waktu_lapor": "01/02/2023 10:41:35",
                    "waktu_response": "01/02/2023 10:42:51",
                    "waktu_recovery": "01/02/2023 10:56:42",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADRIAN",
                    "alamat_pelapor": "JL GARUDA NO - RT1 RW4 KEL KUBANG JAYA KEC SIAK HULU, KAB. KAMPAR, RIAU// ACUAN BENGKEL ",
                    "no_telp_pelapor": "082286602987",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, PELANGGAN MENGAJUKAN PERMOHONAN PD (B1T/5500-B2/82500). PELANGGAN SUDAH DI KONFIRMASI DARI UNIT BAHWA DAYA TERSEBUT TIDAK TERSEDIA DI UNIT, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER 1814055050601. PELANGGAN MENGHENDAKI PENGEMBALIAN UANG PERMOHONAN. MOHON PELANGGAN DI KONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5123020100509",
                    "waktu_lapor": "01/02/2023 10:41:27",
                    "waktu_response": "01/02/2023 11:51:34",
                    "waktu_recovery": "01/02/2023 13:28:39",
                    "durasi_response_time": 4207,
                    "durasi_recovery_time": 5825,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1246262",
                    "nama_pelapor": "IBU FENI / BU ELI ",
                    "alamat_pelapor": "JL. LETJEN S PARMAN NO.8 RT 0 RW 0. KEL PURWANTORO. KEC BLIMBING. KOTA MALANG. TOKO BESI ANYAR",
                    "no_telp_pelapor": "0341491480",
                    "keterangan_pelapor": "PELANGGAN DATANG KE UNIT PENGAJUAN GESER APP TGL 26/01/2023 MENERIMA NO REGISTER 5131333002631 PEMBAYARAN TGL 26/01/2023 NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MALANG KOTA"
                },
                {
                    "no_laporan": "K5123020100517",
                    "waktu_lapor": "01/02/2023 10:43:10",
                    "waktu_response": "01/02/2023 11:20:03",
                    "waktu_recovery": "01/02/2023 12:36:54",
                    "durasi_response_time": 2213,
                    "durasi_recovery_time": 4611,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI  ",
                    "alamat_pelapor": "PR  VILA  BUKIT MAS ZONA  MONAKO 1  JL   ABDUL  WAHAB SIAMIN   NO  0 KEL DUKUH PAKIS   RT 1 RW  7  KEC    DUKUH PAKIS   KOTA  SURABAYA  /   LOKASI  ANTARA  NO 18-19    ",
                    "no_telp_pelapor": "03199014579",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DISAMBUNG LANGSUNG   PETUGAS KARENA GANGGUAN, SEJAK 2 MINGGU  TIDAK   MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI DI GUNAKAN JIKA  SORE HARI    ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K1223020100112",
                    "waktu_lapor": "01/02/2023 10:44:03",
                    "waktu_response": "01/02/2023 11:12:47",
                    "waktu_recovery": "01/02/2023 11:25:28",
                    "durasi_response_time": 1724,
                    "durasi_recovery_time": 761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHTAR ",
                    "alamat_pelapor": "JL PANDAN DURI DN JURANG NADAH NO - RT 2 RW. UPDATE : RW 0 KEL PANDAN DURI KEC TERARA KAB LOMBOK TIMUR. ACUAN : -",
                    "no_telp_pelapor": "087844866119",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH 2006  KWH .TIDAK ADA PEMBARUAN APP.  TELEPON TERPUTUS. UPDATE CC.32.WAHYUNI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100615",
                    "waktu_lapor": "01/02/2023 10:44:01",
                    "waktu_response": "01/02/2023 10:46:38",
                    "waktu_recovery": "01/02/2023 14:53:40",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 14822,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0859348",
                    "nama_pelapor": "IBU YUYUN ",
                    "alamat_pelapor": "JL WAHID HASYIM DN KERINGAN - 0 RT-4 / RW-8 KEL PALBAPANG KEC BANTUL KOT DIY// KANTOR NOTARIS WIDIANTARA DEPAN KNTOR KPU BANTUL ",
                    "no_telp_pelapor": "02742810304",
                    "keterangan_pelapor": "TANGGAL 30/01/2023. TUNGGAKAN REKENING DESEMBER  BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BNI  MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5123020100522",
                    "waktu_lapor": "01/02/2023 10:44:31",
                    "waktu_response": "01/02/2023 11:05:58",
                    "waktu_recovery": "01/02/2023 11:09:15",
                    "durasi_response_time": 1287,
                    "durasi_recovery_time": 197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LILIK ",
                    "alamat_pelapor": "JL BUKIT ALAYA  / PERUM ALAYA BLOK LD NO 55 RT-70 RW 0  KEL SUNGAI PINANG KEC SAMARINDA UTARA KOTA SAMARINDA  ( DEKAT INDOMARET ) ",
                    "no_telp_pelapor": "08115501088",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT, PELANGGAN ( MEMINTA KEPASTIAN ) TERKAIT PENGADUAN  G5123020100185 DIMANA PETUGAS TLH MENANGANI DAN DIINFOKAN  ADA SPAREPART / KOMPONEN YG HARUS DIGANTI DI APP KEDEPANNYA  ( JL BUKIT ALAYA  / PERUM ALAYA BLOK LD NO 55 RT-70 RW 0  KEL SUNGAI PINANG KEC SAMARINDA UTARA KOTA SAMARINDA   ) NAMUN HARI INI BLM DIGANTI  . \\\"MOHON DIKONFIRMASI KE PELANGGAN TERKAIT JADWAL PERGANTIAN AGAR GANGGUAN TSB TDK TERJADI KEMBALI KEDEPANNYA  ( SISA PULSA = 500 SEKIAN KWH )  . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5123020100525",
                    "waktu_lapor": "01/02/2023 10:44:58",
                    "waktu_response": "01/02/2023 10:46:51",
                    "waktu_recovery": "01/02/2023 13:47:43",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 10852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JAZ",
                    "alamat_pelapor": "PR  JANUR KUNING JL JANUR KUNING BLOK 9  NO 1  RT-2 RW- 1 KEL KELAPA GADING BARAT KEC - ,JAKUT / ",
                    "no_telp_pelapor": "082277173113",
                    "keterangan_pelapor": "TANGGAL31/01/2023  PTL DIPUTUS SEMENTARA/DISEGEL DAN TANGGAL   31/01/2023  TAGIHAN BULAN JANUARI 2023  BESERTA BK TELAH DILUNASI VIA BTN PTL MINTA DISAMBUNG KEMBALI (PELANGGAN MERASA BELUM MELAKUKAN PEMBAYARAN), PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN REKENING JANUARI 2023 DAN PELANGGAN MENANYAKAN CARA  PEMBAYARANNYA  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K1223020100115",
                    "waktu_lapor": "01/02/2023 10:47:20",
                    "waktu_response": "01/02/2023 10:48:25",
                    "waktu_recovery": "01/02/2023 12:28:28",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 6003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IQBAL",
                    "alamat_pelapor": "JL DR.KAMARULLAH NO 80 RT- RW- KL PAKAN KURAI KC GUGUAK PANJANG KOTA BUKITTINGGI,ACUAN LOKASI : DEKAT WARNET E-SPORT",
                    "no_telp_pelapor": "082181900101",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIAN PROSES PERUBAHAN DATA PD (ALAMAT : KL CAMPAGO IPUH KC MANDIANGIN K. SELAYAN) MELALUI PLN MOBILE DENGAN NO AGENDA 132219922301245702 DAN NO REGISTER 1322115020947 . TGL 24/01/2023 BP DAN STROOM AWAL TELAH DILUNASI . DATA YANG SEHARUSNYA ADALAH KL PAKAN KURAI KC GUGUAK PANJANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K5123020100535",
                    "waktu_lapor": "01/02/2023 10:48:22",
                    "waktu_response": "01/02/2023 10:50:09",
                    "waktu_recovery": "01/02/2023 10:56:44",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL KEMLATEN GG 6 No.23 RT 0 RW 0 KEL KEBRAON KEC KARANG PILANG SURABAYA ",
                    "no_telp_pelapor": "085777778398",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT KONVERSI TOKEN KARENA PEREMAJAAN APP TGL 20/01/2023 DENGAN SISA PULSA 20.56 KWH KE NO METER BARU 86231806604",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K1223020100117",
                    "waktu_lapor": "01/02/2023 10:48:42",
                    "waktu_response": "01/02/2023 10:50:33",
                    "waktu_recovery": "01/02/2023 12:28:23",
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 5870,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IQBAL",
                    "alamat_pelapor": "JL DR.KAMARULLAH NO 80 RT- RW- KL PAKAN KURAI KC GUGUAK PANJANG KOTA BUKITTINGGI,ACUAN LOKASI : DEKAT WARNET E-SPORT",
                    "no_telp_pelapor": "082181900101",
                    "keterangan_pelapor": "TGL 24/01/2023 PROSES PD (B1T/2.200 VA - B2T / 11000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 132219922301245702 DAN NO REG 1322115020947 . BP DAN STROOM AWAL TELAH DILUNASI  . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K1423020100188",
                    "waktu_lapor": "01/02/2023 10:49:32",
                    "waktu_response": "01/02/2023 10:56:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 430,
                    "durasi_recovery_time": 33942890,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "467405",
                    "nama_pelapor": "BP NATA NAIL ",
                    "alamat_pelapor": "JL SRI KALOKA  NO. 17   RT-  8 / RW- 0 KEL. SUKOSARI KEC. - KAB. MADIUN. DI DEKAT TERMINAL ",
                    "no_telp_pelapor": "087776088000",
                    "keterangan_pelapor": "MUTASI_K (G9923020188194:kode G) - TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 56216125437 SISA KWH  243.99  KWH DENGAN NO TOKEN : 0365-6152-2682-0762-2153 PEMBELIAN PULSA SEBESAR 500.000",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5223020100625",
                    "waktu_lapor": "01/02/2023 10:50:20",
                    "waktu_response": "01/02/2023 11:00:46",
                    "waktu_recovery": "01/02/2023 11:27:58",
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 1632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50452299",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL GG KEDUNG MANGU SELATAN 4 NO 69 A RT 11  RW 03 KEL SIDOTOPO WETAN KEC KENJERAN KOTA SURABAYA, JATIM. ACUAN MASUK GANG AGAK KEDALAM",
                    "no_telp_pelapor": "0315947898",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGIHAN BULAN FEBRUARI 2023 LEBIH RENDAH DIBANDINGKAN BULAN BULAN SEBELUMNYA. PENGGUNAAN NORMAL NAMUN PETUGAS CATER SETIAP BULAN DATANG ATAU TIDAK PELANGGAN TIDAK MENGETAHUI. STAND ANGKA SAAT MELAPOR 01/02/2023 = 41567 . MOHON PELANGGAN DIKONFIRMASI KARENA PELANGGAN KHAWATIR KEDEPANNYA ADA KELONJAKAN TAGIHAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K3223020100148",
                    "waktu_lapor": "01/02/2023 10:52:07",
                    "waktu_response": "01/02/2023 11:10:03",
                    "waktu_recovery": "01/02/2023 11:12:15",
                    "durasi_response_time": 1076,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "JL PADJADJARAN DALAM NO 0 RT 5 RW 2 KEL HUSEN SASTRA NEGARA KEC CICENDOL KOTA BANDUNG TEPATNYA ALFAMART ",
                    "no_telp_pelapor": "083820081530",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL NYALA, SISA KWH 932.17\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG BARAT"
                },
                {
                    "no_laporan": "K3223020100150",
                    "waktu_lapor": "01/02/2023 10:54:01",
                    "waktu_response": "01/02/2023 10:55:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 33942990,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROMLI ",
                    "alamat_pelapor": "JL SIMPRUG GOLF 2 NO 5 RT 9 RW 8 KEL GROGOL SELATAN KEC KEBAYORAN LAMA , JAKARTA SELATAN , LOKASI : DEKAT WARUNG SOLO ",
                    "no_telp_pelapor": "628161970955",
                    "keterangan_pelapor": "MUTASI_K (G9923020188152:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), SISA 232 KWH  , IDPEL : 543105558768. NO TOKEN : 47897799819172446605",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K3223020100151",
                    "waktu_lapor": "01/02/2023 10:53:53",
                    "waktu_response": "01/02/2023 11:28:14",
                    "waktu_recovery": "01/02/2023 11:54:58",
                    "durasi_response_time": 2061,
                    "durasi_recovery_time": 1604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JENNY",
                    "alamat_pelapor": "JL. TANJUNG TADA 1 NO. 4 RT 2 RW 1 KEL. LOLU SELATAN KEC. PALU TIMUR KOTA PALU",
                    "no_telp_pelapor": "04514011268",
                    "keterangan_pelapor": "PELANGGAN MEMINTA KOMVERSI TOKEN DARI APP METER LAMA KE APP METER BARU SEBESAR 267.5 KWH DIKARENAKAN APP METER LAMA MENGALAMI KWH BERKALA / PEREMAJAAN. NO METER BARU : 86227781613",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5223020100635",
                    "waktu_lapor": "01/02/2023 10:55:42",
                    "waktu_response": "01/02/2023 11:01:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 347,
                    "durasi_recovery_time": 33942603,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARJONO",
                    "alamat_pelapor": "PT BUDI MAKMUR JAYAMURNI, JL PELEMAN/ JL KI PENJAWI NO 9 RT 50 RW 8 DS/KEL REJOWINANGUN KEC KOTA GEDE KOTA YOGYAKARTA DIY >> DIPINGGIR JALAN RAYA ",
                    "no_telp_pelapor": "0274370329",
                    "keterangan_pelapor": "MUTASI_K (G9923020188174:Perlu pengecekan ) - LAPOR ULANG TERKAIT NO LAPOR K5223013101261\\nMOHON BANTUAN PENGAMANAN JARINGAN, KARENA AKAN DILAKUKAN PERABASAN POHON DI ALAMAT TERSEBUT PADA HARI RABU 01/02/2023 PUKUL 15.00. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K1423020100194",
                    "waktu_lapor": "01/02/2023 10:57:08",
                    "waktu_response": "01/02/2023 12:13:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4581,
                    "durasi_recovery_time": 33938283,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PENDI",
                    "alamat_pelapor": "JL. MADIUN NO.0 RT.36 RW.12 KEL. METRO BARAT KEC. GANJAR AGUNG KOTA METRO, LAMPUNG ",
                    "no_telp_pelapor": "085381083396",
                    "keterangan_pelapor": "MUTASI_K (G9923020188242:tim @yandal kota 10 atau trimurjo tolong dibantu laporan Apkt ini, tks) - MOHON UNTUK DITINDAKLANJUTI.  PELANGGAN BERMAKSUD MENGAJUKAN GESER KABEL JTR DIKARENAKAN PEMBANGUNAN. DENGAN DATA-DATA SEBAGAI BERIKUT: NO. KTP (PEMILIK) =1872030707770006, ALAMAT=JL. MADIUN NO.0 RT.36 RW.12 KEL. METRO BARAT KEC. GANJAR AGUNG KOTA METRO, LAMPUNG , NO. TELEPON=085381083396. MOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5223020100639",
                    "waktu_lapor": "01/02/2023 10:58:25",
                    "waktu_response": "01/02/2023 11:52:01",
                    "waktu_recovery": "01/02/2023 12:19:35",
                    "durasi_response_time": 3216,
                    "durasi_recovery_time": 1654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DADIN",
                    "alamat_pelapor": "KP PARUNG BINGUNG JL MASJID AL HUKAMAH NO.39 RT-1 / RW-4 KEL RANGKAPAN JAYA BARU KEC PANCORAN MAS KOTA DEPOK >> DI ISI ULANG GALON",
                    "no_telp_pelapor": "6285781627553",
                    "keterangan_pelapor": "TERKAIT K5523012900102. SEKITAR 1 MINGGU YANG LALU KWH METER DILAKUKAN PENGGANTIAN, TETAPI PELANGGAN ADA PEMBELIAN NO STROOM 61333502722338482778 SENILAI RP.50.000 MENGGUNAKAN NO METER LAMA SEBELUM DIGANTI. MOHON DITINDAKLANJUTI KONVERSI NO STROOMNYA. IDPEL 538712683777 TERKAIT  K5323012700297. SEBELUMNYA TANGGAL 29 JANUARI PETUGAS SUDAH KONFIRMASI VIA WA UNTUK MEMINTA BUKTI TRANSAKSI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUTNYA. MOHON PELANGGAN DIKONFIRMASI KEMBALI MENGENAI KENDALA TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5123020100560",
                    "waktu_lapor": "01/02/2023 11:01:22",
                    "waktu_response": "01/02/2023 11:05:44",
                    "waktu_recovery": "01/02/2023 11:24:53",
                    "durasi_response_time": 262,
                    "durasi_recovery_time": 1149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007030283",
                    "nama_pelapor": "BP RANA",
                    "alamat_pelapor": "JL VILLA BEKASI INDAH 2 BLOK A 8 NO 6 RT 1 RW 42 KEL SUMBER JAYA KEC TAMBUN SELATAN KAB BEKASI ( DKT GG DEPAN INDOMART) ",
                    "no_telp_pelapor": "08129887859",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (77031),\\nAPP TGL. (01/02/2023) = (77028). KONDISI RUMAH DI HUNI. \\nPETUGAS CATER (JARANG DATANG). TAGIHAN SUDAH DIBAYARKAN 01/02/2023.LETAK KWH TIDAK MUDAH DI JANGKAU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5123020100561",
                    "waktu_lapor": "01/02/2023 11:01:24",
                    "waktu_response": "01/02/2023 11:04:18",
                    "waktu_recovery": "01/02/2023 11:07:26",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SARMIN",
                    "alamat_pelapor": "DN TUNAH  RT-1 RW-2  DS TUNAH  KEC SEMANDING KAB TUBAN // DARI BALAI DESA TUNAH MASUK KE TIMUR SEKITAR 400 M",
                    "no_telp_pelapor": "0881026090097",
                    "keterangan_pelapor": "NO METER 14008818784 KESULITAN BELI TOKEN KETERANGAN GAGAL DAN KETERANGAN KIRIM DIL PREPAID KE P2APST. SISA PULSA SAAT INI 14 KWH . PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K1223020100125",
                    "waktu_lapor": "01/02/2023 11:03:41",
                    "waktu_response": "01/02/2023 11:04:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 33942393,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARUL",
                    "alamat_pelapor": "JL PERJUANGAN KARYA BHAKTI  NO 10 RT-5 / RW-10  KEL KARYAMULYA KEC KOSAMBI KOTA CIREBON ",
                    "no_telp_pelapor": "087717775415",
                    "keterangan_pelapor": "MUTASI_K (G9923020188173:g) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH 3861   KWH .TIDAK ADA PEMBARUAN APP. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5123020100566",
                    "waktu_lapor": "01/02/2023 11:04:04",
                    "waktu_response": "01/02/2023 11:18:20",
                    "waktu_recovery": "01/02/2023 11:38:41",
                    "durasi_response_time": 856,
                    "durasi_recovery_time": 1221,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01101648275",
                    "nama_pelapor": "IBU WIWIN",
                    "alamat_pelapor": "KK GRY CILEUNGSI BLOK G10   NO   2  JL GANDOANG KEL GANDOANG  KEC CILEUNGSI KAB BOGOR / PR GRAND NUSA INDAH ",
                    "no_telp_pelapor": "081210117702",
                    "keterangan_pelapor": "APP KETERANGAN REJEC. PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43,PTL NYALA ,  SISA TOKEN=455 KWH\\nNO TOKEN : 21939940496419067603\\nDILOKASI  BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100568",
                    "waktu_lapor": "01/02/2023 11:04:50",
                    "waktu_response": "01/02/2023 11:15:16",
                    "waktu_recovery": "01/02/2023 11:52:53",
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 2257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002290503",
                    "nama_pelapor": "IBU LISA",
                    "alamat_pelapor": "JL - PERUM GRIYA HUSADA BLOK A9 NO 1 RT 5 RW 8 KEL SUMBERPORONG KEC LAWANG KAB MALANG // DEKAT MUSHOLAH AL ARIF DAN BALAI RW 8, DEKAT RSJ ",
                    "no_telp_pelapor": "081334519724",
                    "keterangan_pelapor": "TGL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TGL  31/01/2023 TAGIHAN JANUARI TELAH DILUNASI VIA SHOPEEPAY PTL MINTA SEGERA DISAMBUNG. LAPORAN SEBELUMNYA K5123013100187 PELANGGAN SUDAH DATANG KE ULP LAWANG DAN DIMINTA UNTUK MELALUKAN PEMBAYARAN TAGIHAN FEBRUARI 2023. TAGIHAN  FEBRUARI 2023 TELAH DILUNASI VIA SHOPEEPAY PADA TGL  01/02/2023 PUKUL 10.54 (STATUS P2APST SUDAH LUNAS)  MOHON SEGERA DILAKUKAN PENYAMBUNGAN KARENA DILOKASI KHAWATIR BANYAK MAKANAN YANG RUSAK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5123020100572",
                    "waktu_lapor": "01/02/2023 11:06:17",
                    "waktu_response": "01/02/2023 11:10:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 33942073,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAWWAF ",
                    "alamat_pelapor": "JL DONOWARI NO.0 RT 0 RW 0 KEL DONOWARI KEC KARANGPLOSO KAB MALANG \\nLOKASI : BISA DATANG KE KANDANG DMC DEKAT MASJID BOCEK MASUK KEKIRI SETELAH JURANG KANAN JALAN ",
                    "no_telp_pelapor": "082232327766",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH TIANG DIKARENAKAN RENOVASI DI NO IDPEL - AN NAWWAF BADUBAH NO KTP 3514141212980003",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5123020100578",
                    "waktu_lapor": "01/02/2023 11:08:49",
                    "waktu_response": "01/02/2023 11:11:08",
                    "waktu_recovery": "01/02/2023 14:33:10",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 12122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2295538",
                    "nama_pelapor": "BP SUPRI ",
                    "alamat_pelapor": "JL BLANGKON PENGKOL NO 0 DN BLANGKON RT 2 RW 3 DS BLANGKON PENGKOL KEC SRONO KAB BANYUWANGI / DEKAT PONDOK DARUL FAHMI ",
                    "no_telp_pelapor": "081240398291",
                    "keterangan_pelapor": "NM 14300347763 PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" , NO TOKEN 3280 8068 1208 9552 4409 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = 27.44 KWH , PTL MENYALA. PELANGGAN MENGHUBUNGI KEMBALI UNTUK MINTA NO LAPOR CC.51.MALASIANINGSIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K3223020100163",
                    "waktu_lapor": "01/02/2023 11:08:59",
                    "waktu_response": "01/02/2023 11:11:37",
                    "waktu_recovery": "01/02/2023 12:06:22",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 3285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01103229843",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "JL MANDALA UTARA V NO 10 RT 6/6 KEL TOMANG KEC GROGOL PETAMBURAN JAKBAR (TK KUSUMA JAYA)",
                    "no_telp_pelapor": "085171560631",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101968, PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 24 KWH. NO TOKEN : 5352 3984 5745 1732 9038 DAN 0087 9289 6643 1480 6636 (PELANGGAN MEMINTA KONFIRMASI DI NMR 081291367828) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K1423020100212",
                    "waktu_lapor": "01/02/2023 11:11:33",
                    "waktu_response": "01/02/2023 11:16:25",
                    "waktu_recovery": "01/02/2023 12:39:31",
                    "durasi_response_time": 292,
                    "durasi_recovery_time": 4986,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUSTAM",
                    "alamat_pelapor": "PR  CIMONE PERMAI JALAN GAMA III BLOK - NO.42 RT.06 RW.08 KEL. CIMONE  KEC. KARAWACI KOTA TANGERANG",
                    "no_telp_pelapor": "0819701458",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN43 ( PTL TIDAK PADAM). ID METER : 14205131023 SISA KWH : 148.41\\nNO TOKEN : 39287759138797142757",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K1223020100130",
                    "waktu_lapor": "01/02/2023 11:13:09",
                    "waktu_response": "01/02/2023 12:14:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3691,
                    "durasi_recovery_time": 33938212,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL STASIUN KA RAILINK NO 1  RT-- / RW-- KEL GG BUNTU KEC MEDAN TIMUR KOTA MEDAN SUMUT ACUAN: SETEMPAT STASIUN KA",
                    "no_telp_pelapor": "081376133232",
                    "keterangan_pelapor": "MUTASI_K (G9923020188247:kct) - KELUHAN BERULANG : K1223020100046, MOHON BANTUAN DAN PENANGANAN. PELANGGAN DENGAN NOMOR ID METER : 14439398737 TELAH MELAKUKAN PEMBELIAN TOKEN 56425525562184344267. NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 34.26 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5123020100589",
                    "waktu_lapor": "01/02/2023 11:14:03",
                    "waktu_response": "01/02/2023 11:33:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1195,
                    "durasi_recovery_time": 33940654,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANCE",
                    "alamat_pelapor": "JL KARPAN NO-  RT-5 / RW-1 KEL KARANG PANJANG KEC SIRMAU KAB MALUKU ( DKT SMKN 1) ",
                    "no_telp_pelapor": "08118077888",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5123010901339 DAN K5123012600557. ADA PETUGAS DATANG DIKARENAKAN ADA INDIKASI PENCURIAN LISTRIK, NAMUN INFO PELANGGAN TIDAK MERASA MELAKUKAN PENCURIAN DI KARENAKAN RUMAH TERSEBUT KOSONG DAN PELANGGAN TIDAK TINGGAL DI TEMPAT ITU, DAN DIHARUSKAN MEMBAYAR 38 JUTA, DAN PELANGGAN KEBERATAN. PELANGGAN MENGINFORMASIKAN 5 TAHUN RUMAH TERSEBUT KOSONG TIDAK ADA YANG MENEMPATI . PELANGGAN SUDAH MELAKUKAN PELUNAASAN DENGAN NO REGISTER 4111143007349, 4111143007350. NO REGISTER 4111143007351. PELANGGAN MEMINTA PENYAMBUNGAN KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5223020100684",
                    "waktu_lapor": "01/02/2023 11:15:43",
                    "waktu_response": "01/02/2023 11:31:16",
                    "waktu_recovery": "01/02/2023 11:34:35",
                    "durasi_response_time": 933,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANA",
                    "alamat_pelapor": "JL PRAMUKA NO 253 KEL - KEC - KOTA PURWOKERTO TIMUR LOKASI DEKAT RS BUNDA",
                    "no_telp_pelapor": "0281641535",
                    "keterangan_pelapor": "TGL 31/01/2023 PROSES PS (B1T / 5500 VA- LT/13900 VA) DENGAN NO.REGISTER: 5220130025321 TGL 31/01/2023 BIAYA PENYAMBUNGAN DAN BIAYA STROOM PERDANA TELAH DILUNASI VIA LOKET PPOB PS AKAN DIPERGUNAKAN MULAI HARI INI TGL 01/02/2023 PUKUL 06.00 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5123020100596",
                    "waktu_lapor": "01/02/2023 11:17:07",
                    "waktu_response": "01/02/2023 11:18:12",
                    "waktu_recovery": "01/02/2023 11:38:36",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 1224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANIEL ",
                    "alamat_pelapor": "PR CITRA GRAND CLUSTER CENTRAL GARDEN BLOK G5  NO 17 KEL JATI KARYA KEC JATI SAMPURNA BEKASI ",
                    "no_telp_pelapor": "0811880082",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY R3/7700 VA, PEMOHON MEMILIKI MOBIL LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K3223020100173",
                    "waktu_lapor": "01/02/2023 11:18:13",
                    "waktu_response": "01/02/2023 11:23:33",
                    "waktu_recovery": "01/02/2023 11:33:22",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REFLIN",
                    "alamat_pelapor": "JL RAYA SENTANI P.BULAN NO.80 RT 001 RW 003 KEL HEDAM KEC HERAM KOTA JAYAPURA",
                    "no_telp_pelapor": "811480004",
                    "keterangan_pelapor": "GAGAL PEMBELIAN TOKEN KET.MELEBIHI BATAS KWH, NAMUN SETELAH PENGECEKAN BELUM MELEBIHI BATAS KWH. SISA KWH : 635.62. PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5223020100691",
                    "waktu_lapor": "01/02/2023 11:18:49",
                    "waktu_response": "01/02/2023 12:05:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2781,
                    "durasi_recovery_time": 33938782,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SARIANA",
                    "alamat_pelapor": "JL AMD KELAPA 1 NO 128 RT 6 RW 0 LING 2 KEL NEGERI OLOH GADING KEC TELUK BETUNG BARAT KOTA BANDAR LAMPUNG // DEKAT DENGAN MUSOLAH ",
                    "no_telp_pelapor": "083181836168",
                    "keterangan_pelapor": "MUTASI_K (G9923020188230:gangguan APP) - TIDAK BISA MEMASUKAN PULSA TOKEN, APP TERTERA GAGAL, SISA KWH 58",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K1223020100135",
                    "waktu_lapor": "01/02/2023 11:20:44",
                    "waktu_response": "01/02/2023 12:24:42",
                    "waktu_recovery": "01/02/2023 13:50:32",
                    "durasi_response_time": 3838,
                    "durasi_recovery_time": 5150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI",
                    "alamat_pelapor": "JL AMPI NO 20 RT-3 / RW-6 KEL AIR DINGIN KEC BUKIT RAYA KOTA PEKANBARU RIAU ACUAN: SIMPANG LAMPU MERAH",
                    "no_telp_pelapor": "081276064518",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN 64484174219507271423 UPDATE VKRN 43/ TIDAK ADA PEMBAHARUAN APP (SISA KWH = 40 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K1423020100218",
                    "waktu_lapor": "01/02/2023 11:20:47",
                    "waktu_response": "01/02/2023 11:40:54",
                    "waktu_recovery": "01/02/2023 13:09:59",
                    "durasi_response_time": 1207,
                    "durasi_recovery_time": 5345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL.WAY UMPU NO.32 RT 2 RW 2 KEL.PAHOMAN KEC.ENGGAL KOTA BANDAR LAMPUNG. ",
                    "no_telp_pelapor": "0721251822",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. ST AW DES'22 = 49748, ST.AK = 50325, ST.AW JAN'23 = 49748, AK = 50325, REK FEB'23= 50852 ST AK REK FEB'23 = 51520 ST APP TGL 01/02/23 = 51667. REK TELAH DILUNASI . RUMAH DIHUNI DAN BERPAGAR DAN DIKUNCI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K1423020100219",
                    "waktu_lapor": "01/02/2023 11:20:50",
                    "waktu_response": "01/02/2023 11:31:43",
                    "waktu_recovery": "01/02/2023 11:34:51",
                    "durasi_response_time": 653,
                    "durasi_recovery_time": 188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOGAR SITORUS",
                    "alamat_pelapor": "JL POROS PT BRATASENA NO 35 RT 02 RW 01 DS SIDOMUKTI KEC PANGKALAN KURAS KAB PELALAWAN",
                    "no_telp_pelapor": "082169257700",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 25/10/22 TERJADI GANGGUAN PTL (APP BLANK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERBAIKAN/PERGANTIAN KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K1223020100136",
                    "waktu_lapor": "01/02/2023 11:22:07",
                    "waktu_response": "01/02/2023 11:32:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 602,
                    "durasi_recovery_time": 33940763,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SINDA",
                    "alamat_pelapor": "JLN.SAMURA GANG MADU 2 LORONG 4 NO - RT/RW - \\nKEL.SAMURA KEC. KABANJAHE. KAB .KARO PROP. SUMATRA UTARA \\nACUAN DEKAT LADANG ",
                    "no_telp_pelapor": "082370256562",
                    "keterangan_pelapor": "MUTASI_K (G9923020188192:kct) - PELANGGAN TIDAK BISA INPUT TOKEN  ( PTL NYALA) SISA KWH TIDAK DIKETAHUI. NO TOKEN  2538 8556 0433 1172 7045",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K2323020100121",
                    "waktu_lapor": "01/02/2023 11:22:42",
                    "waktu_response": "01/02/2023 12:06:17",
                    "waktu_recovery": "01/02/2023 12:23:13",
                    "durasi_response_time": 2615,
                    "durasi_recovery_time": 1016,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJI",
                    "alamat_pelapor": " Jln.OTTO ISKANDARDINATA NO 92D  Kel.SUNGAI DAMA KEC - KOTA SAMARINDA AC LOKASI DPN ERA MART  ",
                    "no_telp_pelapor": "8125301610",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 22110715400 PTL MENYALA SISA 96.08 KWH NO TOKEN: 1679 7922 1184 7589 8679 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5223020100708",
                    "waktu_lapor": "01/02/2023 11:23:58",
                    "waktu_response": "01/02/2023 12:36:23",
                    "waktu_recovery": "01/02/2023 12:38:56",
                    "durasi_response_time": 4345,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MURYANTO",
                    "alamat_pelapor": "JL -- DSN GEBANG RT 1 RW 1 NO -- KEC SEMANU KEL CANDIREJO KAB GUNUNG KIDUL DIY // DEKAT KANTOR KELUARAHAN ",
                    "no_telp_pelapor": "085654443635",
                    "keterangan_pelapor": "PS NON PELANGGAN SEJAK TANGGAL 2/2/2023 - 8/2/2023 UTK PK 10.00 DAYA 7700 VA\\nEMAIL : -- \\nNO AGENDA : 521050132302010004\\nNO REGISTER : 5210529003237\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K1423020100226",
                    "waktu_lapor": "01/02/2023 11:24:30",
                    "waktu_response": "01/02/2023 11:46:23",
                    "waktu_recovery": "01/02/2023 16:44:56",
                    "durasi_response_time": 1313,
                    "durasi_recovery_time": 17913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL ARIFIN",
                    "alamat_pelapor": "JLN.H.LEMAN RT 3 RW 1 KEL.PEMATANG SULUR KEC.TELANAI PURA KOTA JAMBI. RUMAH TINGKAT WARNA PUTIH PAGAR HITAM DI DEPAN MASJID.",
                    "no_telp_pelapor": "081374776912",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KARENA BEBERAPA ANGKA KEYPAD PADA APP PRABAYAR  (2,3,4,6,8 DAN 9) TIDAK BERFUNGSI. SEHINGGA TIDAK DAPAT MELAKUKAN PENGINPUTAN  TOKEN. ID METER . SISA KWH RP 100.000,-",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELANAI PURA"
                },
                {
                    "no_laporan": "K1223020100140",
                    "waktu_lapor": "01/02/2023 11:26:06",
                    "waktu_response": "01/02/2023 11:27:22",
                    "waktu_recovery": "01/02/2023 11:53:25",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 1563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANDY SYAHPUTRA",
                    "alamat_pelapor": "UPT LABORATORIUM DINAS LINGKUNGAN HIDUP JL.NAGA SAKTI NO- RT- RW- KEL SIMPANG BARU KEC TAMPAN KOTA PEKANBARU ,ACUAN : DI SAMPING KANTOR BPN",
                    "no_telp_pelapor": "085213846396",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO : K1222122300395, K3222122800124  K5223011700450 K1223011800165.  TGL 09/12/2022 PROSES PB (R3/23.000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181409912212099880 DAN NO REG 1814011135874. TGL 14/12/2022 BP DAN UJL TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. JIKA BELUM DAPAT DIREALISASIKAN PELANGGAN MEMINTA DI BERIKAN SURAT KET UNTUK KE DINAS LINGKUNGAN HIDUP KARENA SETEMPAT KANTOR PEMERINTAHAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5123020100616",
                    "waktu_lapor": "01/02/2023 11:26:43",
                    "waktu_response": "01/02/2023 11:29:59",
                    "waktu_recovery": "01/02/2023 13:35:39",
                    "durasi_response_time": 196,
                    "durasi_recovery_time": 7540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "940776",
                    "nama_pelapor": "BP ANGGA",
                    "alamat_pelapor": "JL MUH HATTA NO 138 RT 9 RW 2 DS PENDEM KEC JUNREJO  KAB BATU, DEKAT PEREMPATAN ARHANUD",
                    "no_telp_pelapor": "082262200064",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH KWH METER KARENA RENOVASI DENGAN NO REG 5130432003818  BIAYA LUNAS TGL 25/01/2023 NAMUN HINGGA SAAT INI BELUM ADA REALISASI, MENGACU K5123012800945 BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K1623020100002",
                    "waktu_lapor": "01/02/2023 11:27:16",
                    "waktu_response": "01/02/2023 11:33:19",
                    "waktu_recovery": "01/02/2023 11:43:29",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KUSON",
                    "alamat_pelapor": "",
                    "no_telp_pelapor": "085267412453",
                    "keterangan_pelapor": "TOLONG GESER KWH KE SISI SAMPING RUMAH",
                    "media": "Datang ke Kantor",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K2323020100122",
                    "waktu_lapor": "01/02/2023 11:27:26",
                    "waktu_response": "01/02/2023 11:35:11",
                    "waktu_recovery": "01/02/2023 11:49:15",
                    "durasi_response_time": 465,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "JL CUT NYAK DIEN GG. SETELENG 3 RT 7 KEL RINDING KEC TELUK BAYUR KAB BERAU AC LOKASI MASUK GG , SEKITAR 70 M SEBELAH KIRI RUMAH TAHAP FINISHING ",
                    "no_telp_pelapor": "05542020310",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PENGGESERAN APP METER PELANGGAN DENGAN ID PEL 233000731990 DIKARENAKAN SUDAH SELESAI RENOVASI BANGUNAN , NIK PEMILIK 6473022206920001 (ANDRI GUNAWAN) \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5223020100721",
                    "waktu_lapor": "01/02/2023 11:29:38",
                    "waktu_response": "01/02/2023 11:40:15",
                    "waktu_recovery": "01/02/2023 11:41:47",
                    "durasi_response_time": 637,
                    "durasi_recovery_time": 92,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001234594",
                    "nama_pelapor": "BP UJANARTO",
                    "alamat_pelapor": "JL BATAN MIROTO NO 49-A RT 6 RW 1 KEL MIROTO KEC SEMARANG TENGAH KOTA SEMARANG JATENG",
                    "no_telp_pelapor": "08118012416",
                    "keterangan_pelapor": "MOHON BANTUAN DAN LAYANAN PELANGGAN MENGAJUKAN TURUN DAYA VIA PLN MOBILE (R2T/ 5500VA- R1T/ 2200VA) DENGAN NO REGISTER : 5230115052599 NAMUN BELUM BISA DILAKUKAN PEMBAYARAN KARENA DIAPLIKASI MENUNGGU PERSETUJUAN MANAGER, MOHON PELANGGAN DIKONFIRMASI. TERKAIT K5223012500584 DAN K5223012800455 STATUS SELESAI, HINGGA SAAT INI BELUM ADA TINDAK LANJUT PETUGAS. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K1623020100003",
                    "waktu_lapor": "01/02/2023 11:30:11",
                    "waktu_response": "01/02/2023 11:38:04",
                    "waktu_recovery": "01/02/2023 11:43:35",
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SURYADI",
                    "alamat_pelapor": "KP MENJELANG",
                    "no_telp_pelapor": "085383869421",
                    "keterangan_pelapor": "MOHON FOLLOW UP PERMOHONAN PERUBAHAN DAYA",
                    "media": "Datang ke Kantor",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K1223020100143",
                    "waktu_lapor": "01/02/2023 11:31:23",
                    "waktu_response": "01/02/2023 12:14:22",
                    "waktu_recovery": "01/02/2023 12:57:23",
                    "durasi_response_time": 2579,
                    "durasi_recovery_time": 2581,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NATA",
                    "alamat_pelapor": "JL SENTOSA GG ANTARA NO 21 - RT-- / RW-- KEC MEDNA PERJUANGAN KEL SEI KERA HULU KOTA MEDAN DEKAT WARUNG AJENG ",
                    "no_telp_pelapor": "0614140747",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PEMUTIHAN DATA. TGL 30/01/23 TELAH DILAKUKAN ADAYA PENGADUAN DENGAN NO AGENDA 120010562301306187 , NAMUN PADA DATA PLN 123 PROSES PERMOHONAN DALAM TAHAP PDL AWAL (TGL 30/01/23 ) SEHINGGA PELANGGAN TIDAK DAPAT MENGAJUKAN PROSES PD (R1 / 450VA - R1 /900 VA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K1223020100144",
                    "waktu_lapor": "01/02/2023 11:32:43",
                    "waktu_response": "01/02/2023 11:33:36",
                    "waktu_recovery": "01/02/2023 13:27:37",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 6841,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RASTA",
                    "alamat_pelapor": "JL. GEMALATIK NO. 0 RT 18 RW 06 KEL. PASIR KONCI KEC. CIKARANG SELATAN KOTA BEKASI DIDEKAT POS POLISI GEMALATIK",
                    "no_telp_pelapor": "087804051113",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 50.99 KWH. NO TOKEN :  60813638350743020668",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020100732",
                    "waktu_lapor": "01/02/2023 11:33:38",
                    "waktu_response": "01/02/2023 11:35:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 91,
                    "durasi_recovery_time": 33940583,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ISMI",
                    "alamat_pelapor": "JL B LAGUAN TERUSAN GG.III NO 15   RT-12 / RW-3 KEL LAGOA KEC KOJA JAKUT (SAMPING BU RT IYOH)",
                    "no_telp_pelapor": "089685828695",
                    "keterangan_pelapor": "MUTASI_K (G9923020188335:MPB RUSAK) - KELUHAN BERULANG : K5423020100718, GAGAL INPUT TOKEN SISA KWH 16,27 (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5223020100734",
                    "waktu_lapor": "01/02/2023 11:33:55",
                    "waktu_response": "01/02/2023 12:06:40",
                    "waktu_recovery": "01/02/2023 14:40:50",
                    "durasi_response_time": 1965,
                    "durasi_recovery_time": 9250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK ARFAN",
                    "alamat_pelapor": "ALAMAT APAKAH SESUAI JL. POROS LOMBE NO.10, WALIKO, GU, KAB. BUTON TENGAH, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082230228177",
                    "keterangan_pelapor": "PROSES PB (R1T/900 VA) DENGAN NO REGISTER 3283012024959, BIAYA PENYAMBUNGAN TELAH DILUNASI TGL 15/12/22. TERDAPAT STATUS PEMBATALAN, PELANGGAN TIDAK MENGAJUKAN PEMBATALAN. MOHON TINDAK LANJUT.",
                    "media": "Email",
                    "nama_ulp": "ULP MAWASANGKA"
                },
                {
                    "no_laporan": "K1423020100237",
                    "waktu_lapor": "01/02/2023 11:35:21",
                    "waktu_response": "01/02/2023 11:36:05",
                    "waktu_recovery": "01/02/2023 13:08:30",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 5545,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01110170048",
                    "nama_pelapor": "IBU LIANA",
                    "alamat_pelapor": "-KK RK PASAR MODERN PARAMOUNT F-20 KEL CURUG PANGERENG KEC- GADING SERPONG KOTA TANGERANG ",
                    "no_telp_pelapor": "6281511189820",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, PELANGGAN MENGELUHKAN KETIKA MENEKAN KODE 44 ENTER MUNCUL ANGKA 0.03 SEDANGKAN DI METERAN LAIN SELALU 0.00 PELANGGAN KHAWATIR ADA GANGGUAN DI KWH METER NYA DAN INGIN DILAKUKAN PENGECEKAN DAN PELANGGAN MEMINTA PENJELASAN. TERKAIT NO LAPOR K5323013100473",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K2323020100123",
                    "waktu_lapor": "01/02/2023 11:37:54",
                    "waktu_response": "01/02/2023 12:06:08",
                    "waktu_recovery": "01/02/2023 12:23:25",
                    "durasi_response_time": 1694,
                    "durasi_recovery_time": 1037,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DENI ",
                    "alamat_pelapor": "JLN PEMUDA 3 BLOK A RT.9/0 NO.34 KEC SUNGAI PINANG KEL TEMINDUNG PERMAI  SMD ",
                    "no_telp_pelapor": "81255991920",
                    "keterangan_pelapor": "TGL 01/02/23 PETUGAS P2TL AN OMI ATAU OPI DTG KELOKASI PELANGGAN UTK MELAKUKAN PENGECEKKAN KWH METER PASKABAYAR SETELAH DILAKUKAN PENGECEKKAN KWH METER (MEMBUKA KWH METER) TIBA-TIBA BERBUNYI DAN PETUGAS TIDAK MEMBERI PENJELASAN , PELANGGAN MEMAKSA PETUGAS TSB UNTUK MELAKUKAN PERBAIKAN NAMUN TIDAK DI GUBRIS OLEH PETUGAS TSB DAN DI ALIHKAN OLEH PETUGAS LAIN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5223020100746",
                    "waktu_lapor": "01/02/2023 11:39:56",
                    "waktu_response": "01/02/2023 11:45:28",
                    "waktu_recovery": "01/02/2023 11:48:34",
                    "durasi_response_time": 332,
                    "durasi_recovery_time": 186,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "113553",
                    "nama_pelapor": "BP HENDRO",
                    "alamat_pelapor": "JL JAGAKARSA RAYA NO 20 A RT-1 / RW-2 KEL CIGANJUR KEC JAGAKARSA JAKARTA SELATAN  // DEKAT MASJID ",
                    "no_telp_pelapor": "0817880082",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5123013100655 MOHON BANTUAN PEMINDAHAN KABEL SR TETANGGA YANG MENGGANGGU RENOVASI BANGUNAN. SUDAH DI LAKUKAN SURVEI OLEH PETUGAS. NAMUN PELANGGAN KEBERATAN UNTUK MELAKUKAN PEMBAYARAN. DAN PELANGGAN KEBERATAN DENGAN ADANYA KABEL LISTRIK YANG MELINTANG DI LOKASI. MOHON PELANGGAN DI KONFIRMASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K3223020100184",
                    "waktu_lapor": "01/02/2023 11:39:59",
                    "waktu_response": "01/02/2023 13:04:48",
                    "waktu_recovery": "01/02/2023 13:08:01",
                    "durasi_response_time": 5089,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANDRA",
                    "alamat_pelapor": "JL HALONG ATAS NO - RT - RW - DESA HALONG KEC BAGUALA KOTA AMBON (BELAKANG/ DEKAT  PABRIK COKLAT , RUMAH BAGIAN ATAS , RUMAH PAPAN BERWARNA BIRU, MASUK LORONG ALFAMIDI, RUMAH KELUARGA SITANIA) ",
                    "no_telp_pelapor": "85231136882",
                    "keterangan_pelapor": "PELANGGAN DGN IDPEL ; 411330014055 MELAPORKAN TGL 31/1/23 TUNGGAKAN REK JAN 2023 BERIKUT BK TELAH DILUNASI , PTL MINTA DISAMBUNG KEMBALI (PELANGGAN TDK MENGETAHUI PTL DIPUTUS SEMENTARA ATAU APP DIBONGKAR RAMPUNG)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAGUALA"
                },
                {
                    "no_laporan": "K2323020100125",
                    "waktu_lapor": "01/02/2023 11:41:23",
                    "waktu_response": "01/02/2023 12:47:23",
                    "waktu_recovery": "01/02/2023 12:48:17",
                    "durasi_response_time": 3960,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU INDAH SARI",
                    "alamat_pelapor": "JLN.PANTAI AMAL RT 8 8 NO 28 KEL PANTAI AMAL KEC TARAKAN TIMUR KOTA TARAKAN AC LOKASI 500M DARI SD 016",
                    "no_telp_pelapor": "81352693377",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PENGGESERAN APP METER PELANGGAN DENGAN ID PEL 251000508332 DIKARENAKAN RUMAH KOSONG HAMPIR RUBUH , NIK PEMOHON 6473030412650001 (MUHAMMAD ARAS)  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TARAKAN"
                },
                {
                    "no_laporan": "K1423020100243",
                    "waktu_lapor": "01/02/2023 11:41:51",
                    "waktu_response": "01/02/2023 11:46:37",
                    "waktu_recovery": "01/02/2023 14:59:01",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 11544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL. PANGKALAN BENTENG PERUM PURI GADING BLOK J NO. 8 KEL. PANGKALAN BENTENG KEC. TALANG KELAPA KAB. BANYUASIN PROVINSI SUMSEL",
                    "no_telp_pelapor": "07115720002",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN BERMAKSUD MENGAJUKAN GESER APP DIKARENAKAN RENOVASI BANGUNAN, DENGAN DATA-DATA SEBAGAI BERIKUT: ID PEL: 141203083258 ATAS NAMA: PURI GADING MAS J8, NO. KTP (PEMILIK): 3573010101810019, ALAMAT: JL. PANGKALAN BENTENG PERUM PURI GADING BLOK J NO. 8 KEL. PANGKALAN BENTENG KEC. TALANG KELAPA KAB. BANYUASIN PROVINSI SUMSEL, NO. TLP: 082177980557. MOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020100658",
                    "waktu_lapor": "01/02/2023 11:42:39",
                    "waktu_response": "01/02/2023 11:52:41",
                    "waktu_recovery": "01/02/2023 13:32:24",
                    "durasi_response_time": 602,
                    "durasi_recovery_time": 5983,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YULIANTO ",
                    "alamat_pelapor": "JL PR PALMA GRANDIA BLOK K-9 NO 23 RT- RW - KEL SEMEMI KEC BENOWO KOTA SURABAYA / DEKAT RS BDH SURABAYA ",
                    "no_telp_pelapor": "085235862730",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI KE PELANGGAN TERKAIT PELANGGAN KEBERATAN DENGAN ADANYA PPN DI TARIF R3T / 7700 NO METER 32021302941, PELANGGAN SEBELUMNYA PD R2T/3500 KE R3T/7700 PROMO HOME CHARGING MOBIL WULING, PELANGGAN TIDAK DIJELASKAN SECARA DETAIL UNTUK PERBEDAAN PERHITUNGAN BELI TOKEN ANTAR R2T/3500 DAN R3T/7700, PELANGGAN MERASA DIRUGIKAN KARENA PEROLEHAN KWH TIDAK SAMA, PELANGGAN INGIN TURUN DAYA NAMUN HARUS MENUNGGU 1 TAHUN SETELAH REALISASI PD, PELANGGAN INGIN VIRALKAN KASUS TERSEBUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100660",
                    "waktu_lapor": "01/02/2023 11:43:30",
                    "waktu_response": "01/02/2023 11:47:41",
                    "waktu_recovery": "01/02/2023 12:01:03",
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD FAUZI SE",
                    "alamat_pelapor": "JL- PR CITRA GARDEN BMW BLOK LB6 NO 27 RT- RW- KEL- KEC TOYOMERTO KAB SERANG ACUAN:- ",
                    "no_telp_pelapor": "082217533336",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA BELI TOKEN KETERENGAN PEMBATASAN PEMBELIAN TOKEN. SISA KWH 25.82 . MOHON BANTUANNYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K1423020100246",
                    "waktu_lapor": "01/02/2023 11:44:35",
                    "waktu_response": "01/02/2023 12:50:48",
                    "waktu_recovery": "01/02/2023 14:49:59",
                    "durasi_response_time": 3973,
                    "durasi_recovery_time": 7151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUNASIR ",
                    "alamat_pelapor": "TOKO RESTI CELL JL RAYA KETAPANG KELOMPEK NO.0 RT.0 RW.0 DUSUN SUMBER KENANGA DESA KETAPANG BARAT KEC. KETAPANG KAB. SAMPANG, DEKAT APOTEK DOA IBU ",
                    "no_telp_pelapor": "6285707208090",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFORMASI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN NOMINAL DI ATAS RP 15.000,-. PADA P2APST  TIDAK TERTERA BLOKING PEMBELIAN. DENGAN NO METER=56203164928. SISA KWH=25.23 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5123020100669",
                    "waktu_lapor": "01/02/2023 11:46:13",
                    "waktu_response": "01/02/2023 12:04:41",
                    "waktu_recovery": "01/02/2023 13:21:20",
                    "durasi_response_time": 1108,
                    "durasi_recovery_time": 4599,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "005373892",
                    "nama_pelapor": "IBU ALIM",
                    "alamat_pelapor": "JL SIMOLAWANG 2 NO 36 RT 6 RW 9 KEL SIMOKERTO KEC SIMOKERTO SURABAYA ",
                    "no_telp_pelapor": "082141219535",
                    "keterangan_pelapor": "TANGGAL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 TELAH DILUNASI VIA COUNTER PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5223020100764",
                    "waktu_lapor": "01/02/2023 11:46:39",
                    "waktu_response": "01/02/2023 12:05:41",
                    "waktu_recovery": "01/02/2023 12:21:54",
                    "durasi_response_time": 1142,
                    "durasi_recovery_time": 973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000292360",
                    "nama_pelapor": "BP PAMODI HARJO",
                    "alamat_pelapor": "JL - RT 2 RW 2 NO - KEL KAMBANG SARI  KEC ALIYAN KAB  KEBUMEN //  KANTOR BALAIDESA KE UTARA 300 M ",
                    "no_telp_pelapor": "6285743922790",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. KWH METER TIDAK BERPUTAR SEJAK 1 BULAN . STAND AKHIR 48411. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBUMEN"
                },
                {
                    "no_laporan": "K5123020100673",
                    "waktu_lapor": "01/02/2023 11:48:20",
                    "waktu_response": "01/02/2023 13:12:30",
                    "waktu_recovery": "01/02/2023 14:04:18",
                    "durasi_response_time": 5050,
                    "durasi_recovery_time": 3108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANAN",
                    "alamat_pelapor": "JL - NO 195 KP JARA COSTA KEL SUKADANAU RT 6 RW 4 KEC CIKARANG BARAT KAB BEKASI, DEKAT PT INDOFOOD",
                    "no_telp_pelapor": "081290409790",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 22130813128 KESULITAN BELI TOKEN DENGAN KETERANGAN YANG MUNCUL DITEMPAT PEMBELIAN \\\"NOMOR SALAH\\\" DAN 'KETERANGAN \\\"PEMBLOKIRAN LAYANAN PEMBELIAN TOKEN'' DI APLIKASI P2APST . SAAT INI SISA TOKEN= 0 KWH. PADA DATA AP2T TERDAPAT INFO ANGSURAN P2TL NAMUN TIDAK TERBIT NO REGISTER",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K2323020100127",
                    "waktu_lapor": "01/02/2023 11:49:06",
                    "waktu_response": "01/02/2023 12:27:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2305,
                    "durasi_recovery_time": 33937441,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVI ",
                    "alamat_pelapor": "JL ADI SUCIPTO NO 314 RT-3 / RW-15 KEL BANGKA BELITUNG LAUT KEC PONTIANAK TENGGARA KOTA PONTIANAK  ",
                    "no_telp_pelapor": "85252587553",
                    "keterangan_pelapor": "MUTASI_K (G9923020188289:Pergantian APP) - MOHON BANTUAN TINDAKLANJUT PERIHAL PENANGANAN GANGGUAN TGL 30/01/23 DENGAN NO LAPOR G5123013002709 DIBERIKAN BERITA ACARA SDH DITINDAK LANJUTI TGL 30/01/23 OLEH PETUGAS XXX DENGAN CARA SAMBUNG LANGSUNG. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. NO METER : 14259819416 (R1MT / 900) PELANGGAN DIHUBUNGI PETUGAS NAMUN TIDAK TERANGKAT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K1423020100251",
                    "waktu_lapor": "01/02/2023 11:49:27",
                    "waktu_response": "01/02/2023 11:57:41",
                    "waktu_recovery": "01/02/2023 15:07:29",
                    "durasi_response_time": 494,
                    "durasi_recovery_time": 11388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14044610047",
                    "nama_pelapor": "IBU ISMAWATI",
                    "alamat_pelapor": "JL PURNAWIRAWAN PALAM TUNGGAL NO - RT 06 RW 02 KEL: PALAM KEC: CEMPAKA KOTA BANJAR BARU, KALIMANTAN SELATAN. LOKASI : SESUDAH SDN 3 PALAM",
                    "no_telp_pelapor": "6285753671101",
                    "keterangan_pelapor": "MOHON BANTUAN PENGGESERAN APP, INFO PELANGGAN POSISI APP TSB SAAT INI PENARIKAN KABELNYA TERKENA POHON. DENGAN NIK KTP PEMILIK 6372035505800001 A/N ISNAWATI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5123020100677",
                    "waktu_lapor": "01/02/2023 11:49:45",
                    "waktu_response": "01/02/2023 11:51:26",
                    "waktu_recovery": "01/02/2023 13:02:25",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 4259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUSNI",
                    "alamat_pelapor": "JL WONOREJO III NO 2 RT 1 RW 1 KEL WONOREJO KEC RUNGKUT SURABAYA/ DEKAT MASJID AT TAQWA DAN KELURAHAN WONOREJO",
                    "no_telp_pelapor": "081331152429",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN ADA RENOVASI, DENGAN NO KTP 3174042507860008 AN HUSNI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020100772",
                    "waktu_lapor": "01/02/2023 11:49:55",
                    "waktu_response": "01/02/2023 12:36:35",
                    "waktu_recovery": "01/02/2023 13:43:45",
                    "durasi_response_time": 2800,
                    "durasi_recovery_time": 4030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRUL  ",
                    "alamat_pelapor": "JL KEDUNG PDSI NO.1 MEDAN ESTATE  RT 00 RW 00 KEL - KEC PERCUT SEI TUAN KAB DELI SERDANG // DKT GEDUNG PBSI ",
                    "no_telp_pelapor": "0616615628",
                    "keterangan_pelapor": "PELANGGAN MEMOHON PADA TGL 2-4 JANUARI 2023 UNTUK TIDAK DIPADAMKAN. DIKARENAKAN PELANGGAN TERDAPAT ACARA YANG MEMBUTUHKAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5123020100679",
                    "waktu_lapor": "01/02/2023 11:50:13",
                    "waktu_response": "01/02/2023 12:39:05",
                    "waktu_recovery": "01/02/2023 13:54:06",
                    "durasi_response_time": 2932,
                    "durasi_recovery_time": 4501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1037406",
                    "nama_pelapor": "BP HASIM",
                    "alamat_pelapor": "JL PASIRIAN RT 1 RW 2 KEL PANARUKAN KEC PANARUKAN KAB SITUBONDO / DEKAT TOWER ",
                    "no_telp_pelapor": "085335865212",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN NM 45072631760 MELALUI PPOB DENGAN KET KWH MELEBIHI BATAS PEMBELIAN,SISA TOKEN 21.88  KWH (PTL MENYALA) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5123020100680",
                    "waktu_lapor": "01/02/2023 11:50:24",
                    "waktu_response": "01/02/2023 11:57:04",
                    "waktu_recovery": "02/02/2023 06:03:41",
                    "durasi_response_time": 400,
                    "durasi_recovery_time": 65197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARDIAN",
                    "alamat_pelapor": "JL PANGLIMA SUDIRMAN NO.10 RT-002 RW-003 KEL KENAYAN KEC TULUNGAGUNG KAB TULUNGAGUNG / ATAS CAFE PESAN KOPI PESAN MIE ",
                    "no_telp_pelapor": "08113783190",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN MENGELUHKAN DI LOKASI TERSEBUT SERING PADAM, SAAT INI KONDISI LISTRIK PADAM, (PELANGGAN SUDAH DIJELASKAN ADANYANYA PEMADAMAN PERBAIKAN KONSTRUKSI DAN PEMASANGAN KABEL SUTM 20 KV ESTIMASI 09:00 - 16:00) NAMUN PELANGGAN MEMINTA SUPAYA PEMADAMAN TIDAK SAMAPI DENGAN PUKUL 16.00, MOHON KONFIRMASI SECEPATNYA KE PELANGGAN, PELANGGAN MENGANCAM AKAN MELAPOR KE BP ERIK TOHIR DAN BP JOKOWI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K3223020100191",
                    "waktu_lapor": "01/02/2023 11:53:25",
                    "waktu_response": "01/02/2023 11:58:01",
                    "waktu_recovery": "01/02/2023 13:26:38",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 5317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERU ",
                    "alamat_pelapor": "JL.PANJIBUWONO   GG 1 PR PANJIBUWONO RESIDENCE BLOK CS7 NO. 26 KEL. - KEC.BABEKASI KAB. BEKASI ",
                    "no_telp_pelapor": "6285711961996",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH.PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 537320946308 DAN NIK 3172032401860001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K1423020100259",
                    "waktu_lapor": "01/02/2023 11:55:45",
                    "waktu_response": "01/02/2023 11:58:48",
                    "waktu_recovery": "01/02/2023 12:03:33",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MULYADI",
                    "alamat_pelapor": "JL. SERDANG NO. - RT 01 RW 02 KEL. SERDANG KEC. TANJUNG BINTANG KAB. LAMPUNG SELATAN PROVINSI LAMPUNG (DI SAMPING PT. RAFLES BUMI INDAH DAN DI DEKAT MUSHOLA NURL AMAL)",
                    "no_telp_pelapor": "0721350411",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23= 86.905, ST AK REK FEB 23= 87.005, ST APP TGL 01/02/23= 86.903. REK BELUM DILUNASI. RUMAH DIHUNI SEJAK 2 BULAN TERKAHIR DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU. PETUGAS CATER RUTIN DATANG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K1423020100260",
                    "waktu_lapor": "01/02/2023 11:56:32",
                    "waktu_response": "01/02/2023 12:05:23",
                    "waktu_recovery": "01/02/2023 12:29:40",
                    "durasi_response_time": 531,
                    "durasi_recovery_time": 1457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JLN. ERCIS BAWAH KEL. TOMOAN KEC. SINTAN TIMUR KOTA PEMATANG SIANTAR. SEBELAH TK PAUD, SETEMPAT PEMAKAMAN. ",
                    "no_telp_pelapor": "62817747500",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN NO METER 56907983029 DAN SISA KWH 35,10. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIANTAR KOTA"
                },
                {
                    "no_laporan": "K3223020100193",
                    "waktu_lapor": "01/02/2023 11:57:38",
                    "waktu_response": "01/02/2023 11:59:44",
                    "waktu_recovery": "01/02/2023 14:37:05",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 9441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMBRON ",
                    "alamat_pelapor": "JL PETAMBURAN III GG PAKSI  NO 36 RT 6 RW 3 KEL PETAMBURAN KEC TANAH ABANG KOTA JAKARTA PUSAT ACUAN:-",
                    "no_telp_pelapor": "6285780480844",
                    "keterangan_pelapor": "MOHON PENANGANAN SISA KWH, TIDAK BERKURANG, PTL NYALA, SISA KWH: 32.51 KWH SEJAK JANUARI 2023, TERKAIT LAPORAN: K5523013000275",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020100792",
                    "waktu_lapor": "01/02/2023 11:57:59",
                    "waktu_response": "01/02/2023 12:20:41",
                    "waktu_recovery": "01/02/2023 13:57:45",
                    "durasi_response_time": 1362,
                    "durasi_recovery_time": 5824,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025042897",
                    "nama_pelapor": "BP SUGENG",
                    "alamat_pelapor": "JL - KP KUMENDAMAN MJ2 NO 477 RT-22 / RW-6 KEL SURYODININGRATAN KEC MANTRIJERON KOTA YOGYAKARTA LOKASI DEPAN SEKOLAH TAMAN DEWASA KUMENDAMAN ",
                    "no_telp_pelapor": "0274379091",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN, PTL NYALA, NO TOKEN:  1442 5597 2332 1601 8537 R1T / 2200",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5123020100694",
                    "waktu_lapor": "01/02/2023 11:59:29",
                    "waktu_response": "01/02/2023 13:01:34",
                    "waktu_recovery": "01/02/2023 13:05:13",
                    "durasi_response_time": 3725,
                    "durasi_recovery_time": 219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1489457",
                    "nama_pelapor": "BP SHRI WIDIJATMOKO",
                    "alamat_pelapor": "PR BENDUL MERISI SELATAN 1 NO 35 JL BENDUL MERISI SELATAN KEL BENDUL MERISI KEC WONOCOLO SURABAYA",
                    "no_telp_pelapor": "03199840098",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 80 \\n14126400859516801012, TIDAK ADA PETUGAS MELAKUKAN PEMBARUAN APP METER.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020100696",
                    "waktu_lapor": "01/02/2023 12:00:35",
                    "waktu_response": "01/02/2023 13:01:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3626,
                    "durasi_recovery_time": 33935431,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "69127",
                    "nama_pelapor": "BP REDI",
                    "alamat_pelapor": "PR PERMATA HIJAU JL. MIRASIAM BLOK C 3 NO.24. RT 002 RW 003. KEL GROGOL UTARA. KEC KEBAYORAN LAMA. KOTA JAKARTA. ANCER2 SEBERANG SUPERMARKET HERO PERMATA HIJAU",
                    "no_telp_pelapor": "08111325888",
                    "keterangan_pelapor": "MUTASI_K (G9923020188360:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 520 (KONDISI PTL MENYALA). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SALAH SATU NOMER TOKEN 5750 4533 7752 3045 6865",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5223020100801",
                    "waktu_lapor": "01/02/2023 12:01:34",
                    "waktu_response": "01/02/2023 13:29:54",
                    "waktu_recovery": "01/02/2023 14:23:50",
                    "durasi_response_time": 5300,
                    "durasi_recovery_time": 3236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TANTI",
                    "alamat_pelapor": "JL WONOGIRI KEL MABAR HILIR NO - RT-- / RW-- KEC MEDAN DELI KOTA MEDAN SUMUT ACUAN: GG AMAL 4",
                    "no_telp_pelapor": "089652161260",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100113 BELUM ADA PENANGANAN, TIDAK DAPAT INPUT TOKEN 60427983528423876648. TIDAK ADA KETERANGAN BERHASIL ATAU GAGAL DAN KWH TIDAK BERTAMBAH (SISA KWH 2800 KWH).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020100803",
                    "waktu_lapor": "01/02/2023 12:02:16",
                    "waktu_response": "01/02/2023 12:10:25",
                    "waktu_recovery": "01/02/2023 12:15:24",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 299,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003235213",
                    "nama_pelapor": "BP DONI",
                    "alamat_pelapor": "JL TAMPAK SIRING III NO 10 RT-/RW-, KEL BABAKAN MADANG, KEC -, KAB SENTUL SELATAN // DEKAT JANGGELAN",
                    "no_telp_pelapor": "0818273669",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN FEBRUARI 2023  STAND APP TGL LAPOR 1/2/2023 = 14154. DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER JARANG DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. DAN MOHON BANTUAN PENGIRIMAN INVOICE REKENING BULAN JANUARI LENGKAP KE EMAIL : DONYPUTRAWIDODO@GMAIL.COM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5123020100704",
                    "waktu_lapor": "01/02/2023 12:02:33",
                    "waktu_response": "01/02/2023 12:13:50",
                    "waktu_recovery": "01/02/2023 12:57:36",
                    "durasi_response_time": 677,
                    "durasi_recovery_time": 2626,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "8786952",
                    "nama_pelapor": "IBU ALFA",
                    "alamat_pelapor": "JL HIMALAYA BLOK VE NO 4/12 KEL KARANG BESUKI KEC SUKUN KOTA MALANG/ LOKASI DI ALFAMART ",
                    "no_telp_pelapor": "081294670558",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN DENGAN KET GAGAL, PADA DATA TERDAPAT PERUBAHAN NM DARI 14070839452 MENJADI 24221144470, NAMUN TIDAK ADA PERGANTIAN APP. SISA PULSA SAAT INI 412 KWH. PTL NYALA. NO TOKEN 67239895613363132533. PELANGGAN MEMILIKI 5 NO TOKEN YANG TIDAK BISA DIENTRY",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5123020100705",
                    "waktu_lapor": "01/02/2023 12:02:34",
                    "waktu_response": "01/02/2023 12:04:31",
                    "waktu_recovery": "01/02/2023 13:45:44",
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 6073,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA  ",
                    "alamat_pelapor": "JL KEMBANGAN SELATAN NO  59   RT-2 / RW-1 KEL  KEMBANGAN SELATAN KEC  KEMBANGAN KOTA JAKBAR  , DEKAT AYAM BAKAR  SAMIA  ",
                    "no_telp_pelapor": "081317498090",
                    "keterangan_pelapor": "MOHON BANTUAN PULSA PRABAYAR CEPAT HABIS DIKETAHUI SEJAK  2 BULAN YANG LALU  . \\nSISA PULSA: 124 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K2323020100129",
                    "waktu_lapor": "01/02/2023 12:02:53",
                    "waktu_response": "01/02/2023 12:11:50",
                    "waktu_recovery": "01/02/2023 12:45:02",
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 1992,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FERI",
                    "alamat_pelapor": "PR BPD BAROKAH BLOK D NO. 9 JL. AKASIA MANDIRI KEL. SAMBALIUNG KEC. SAMBALIUNG KAB BERAU. ",
                    "no_telp_pelapor": "81331451484",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT DAN KONFIRMASI, PELANGGAN MENGINFORMASIKAN BAHWA TELAH DI LAKUKAN PEMASANGAN TIANG LISTRIK DI HALAMAN RUMAH PELANGGAN TANPA IZIN DAN KONFIRMASI SEBELUMNYA KEPADA PELANGGAN SBG PEMILIK BANGUNAN. PELANGGAN BERKEBERATAN DGN KEBERADAAN TIANG TSB. INFORMASI PELANGGAN SAAT INI BANGUNAN BELUM DI TEMPATI NAMUN PELANGGAN KEBERATAN ADA TIANG LISTRIK DI HALAMAN RUMAHNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K1223020100160",
                    "waktu_lapor": "01/02/2023 12:05:08",
                    "waktu_response": "01/02/2023 12:38:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1996,
                    "durasi_recovery_time": 33936788,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDI",
                    "alamat_pelapor": "JL. SEKIP. NO. 5 RT/RW KEL.- KEC. MEDAN TIMUR KOTA MEDAN PROVINSI SUMATERA UTARA ACUAN LOKASI- ",
                    "no_telp_pelapor": "082299656556",
                    "keterangan_pelapor": "MUTASI_K (G9923020188277:Gangguan) - GAGAL INPUT TOKEN. PTL MENYALA. SISA KWH 1000 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5123020100713",
                    "waktu_lapor": "01/02/2023 12:06:44",
                    "waktu_response": "01/02/2023 12:16:43",
                    "waktu_recovery": "01/02/2023 12:34:22",
                    "durasi_response_time": 599,
                    "durasi_recovery_time": 1059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KRIS ",
                    "alamat_pelapor": "JLN - DS MATALOKO RT 007 RW 004 KEC GOLEWA KAB NGADA ",
                    "no_telp_pelapor": "082335553508",
                    "keterangan_pelapor": "PELANGGAN INGIN PENDAFTARAN PD R1MT / 900 - R1T / 1300 NAMUN ADA KETERANGAN : ID PEL INI MASIH DALAM PROSES PERMOHONAN ! MOHON KONFIRMASI KE PELANGGAN PERIHAL TERSEBUT. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5123020100715",
                    "waktu_lapor": "01/02/2023 12:06:51",
                    "waktu_response": "01/02/2023 12:25:10",
                    "waktu_recovery": "01/02/2023 13:02:17",
                    "durasi_response_time": 1099,
                    "durasi_recovery_time": 2227,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IPUNG",
                    "alamat_pelapor": "DN ALKMAR, LOS NO 11 DS PURWOSARI KEC PURWOSARI KAB PASURUAN :: DI AREA PASAR PURWOSARI \\n",
                    "no_telp_pelapor": "082131675678",
                    "keterangan_pelapor": "PERMOHONAN PS DAYA :  5500 VA . TGL PELAKSANAAN : 01/02/2023 PUKUL : 12.00 WIB, DENGAN NOMER AGENDA  513589932301310223 DAN NO REGISTER  5135830015218 . BP SUDAH LUNAS TGL : 31/01/2023 NAMUN HINGGA SAAT INI BELUM REALISASI > UPDATE LAPORAN JAM  12.10 ,MOHON SEGERA DITINDAKLANJUTI (CC.51.RATIH). \\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKOREJO"
                },
                {
                    "no_laporan": "K5223020100817",
                    "waktu_lapor": "01/02/2023 12:07:11",
                    "waktu_response": "01/02/2023 12:10:56",
                    "waktu_recovery": "01/02/2023 12:31:29",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 1233,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAKIH",
                    "alamat_pelapor": "JL SWANTARA   NO.3  RT-9 / RW-5 KEL JATIASIH KEC JATIRAKSA KOTA BEKASI RUMAH WARNA ORANGE DPN RUMAH NO 120",
                    "no_telp_pelapor": "6281574666778",
                    "keterangan_pelapor": "PELANGGAN INFOKAN TGL 01/02/2023 ADA 2 PETUGAS DATANG BONGKAR RAMPUNG APP BAHWA ADA KESALAHAN P2TL AN PETUGAS ALI DAN FEBRIAN (DIBERIKAN KARTU BIRU). KEMUDIAN ADA 2 PETUGAS DATANG LAGI BAHWA PELANGGAN HARUS MEMBAYAR DENDA DENGAN PENAWARAN CALO NOMINAL DENDA LEBIH KECIL.\\n\\nPELANGGAN MEMINTA UNTUK DIKONFRIMASI KARENA MERASA TIDAK MELAKUKAN P2TL DAN KEBENARAN PETUGAS TERSEBUT. KONDISI PTL DISAMBUNG LANGSUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020100721",
                    "waktu_lapor": "01/02/2023 12:09:32",
                    "waktu_response": "01/02/2023 12:27:36",
                    "waktu_recovery": "01/02/2023 13:16:06",
                    "durasi_response_time": 1084,
                    "durasi_recovery_time": 2910,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA BAWONTONG",
                    "alamat_pelapor": "JL- KP MINANGA LINDONGAN 1 NO - RT -RW - DS MINANGA KEC TAGULANDANG UTARA KAB SIAU TAGULANDANG BIARO/DEPAN RUMAH DINAS DOKTER",
                    "no_telp_pelapor": "082347311056",
                    "keterangan_pelapor": "PELANGGAN ADA KETERAMBATAN PEMBAYARAN TAGIHAN BULAN 01/2023 SUDAH DIBAYAR TGL 31/01/2023 DAN TAGIHAN BULAN 02/2023 SUDAH DIBAYAR TGL 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAGULANDANG"
                },
                {
                    "no_laporan": "K1223020100162",
                    "waktu_lapor": "01/02/2023 12:11:29",
                    "waktu_response": "01/02/2023 12:12:38",
                    "waktu_recovery": "01/02/2023 13:47:18",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 5680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM ",
                    "alamat_pelapor": "JL ABDUL RAHMAN HAMID  NO - RT/RW - KEL SAIL KEC TENAYAN RAYA  PKU RIAU \\nACUAN DEKAT JEMBATAN ",
                    "no_telp_pelapor": "07617870947",
                    "keterangan_pelapor": "MOHON DITINDAK LANJUTI. PELANGGAN SEBELUMNYA MENGAJUKAN PS UNTUK PROYEK DAN PELANGGAN INGIN  MENCABUT  APP TSB DIKARENAKAN PROYEK SUDAH SELESAI, NAMUN APP MASIH TERPASANG DI PROYEK TSB. DENGAN NO REG  G22CE17851842 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020100728",
                    "waktu_lapor": "01/02/2023 12:12:27",
                    "waktu_response": "01/02/2023 12:30:50",
                    "waktu_recovery": "01/02/2023 12:51:21",
                    "durasi_response_time": 1103,
                    "durasi_recovery_time": 1231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "318865",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "JL KH SAMID NO.8 KP BUBULAK RT-4  RW-4 KEL BOJONG KULUR KEC GUNUNG PUTRI KAB BOGOR //BELAKANG TK NURUL AMIN RISKI ",
                    "no_telp_pelapor": "081398661836",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56801013667  TANGGAL 01/02/2023 PUKUL 11.00 KESULITAN PEMBELIAN TOKEN DI MBANGKING BCA, COUNTER DAN AGEN PULSA  DENGAN KETERANGAN TERBLOKIR  . SAAT INI SISA KWH = 416KWH. MOHON TINDAK LANJUT DAN KONFIRMASINYA. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100732",
                    "waktu_lapor": "01/02/2023 12:13:54",
                    "waktu_response": "01/02/2023 12:20:18",
                    "waktu_recovery": "01/02/2023 12:26:34",
                    "durasi_response_time": 384,
                    "durasi_recovery_time": 376,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000803210597475",
                    "nama_pelapor": "IBU YULIA",
                    "alamat_pelapor": "KP PARUNG BINGUNG JL KEADILAN NO 24 RT 4  RW 9 KEL RANGKAPAN JAYA BARU KEC PANCORAN MAS KOTA DEPOK /DEKAT TOKO SEMBAKO AKIM ",
                    "no_telp_pelapor": "081319592098",
                    "keterangan_pelapor": "PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN 01/2023 BESERTA BK TELAH DILUNASI VIA BCA PTL MINTA DISAMBUNG KEMBALI  TERKAIT  :  K5123013100822 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5223020100828",
                    "waktu_lapor": "01/02/2023 12:15:06",
                    "waktu_response": "01/02/2023 12:50:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2122,
                    "durasi_recovery_time": 33936064,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESTY",
                    "alamat_pelapor": "JL BUKIT REMAJA PERUM BUKIT SARI BLOK- NO 3 RT - RW- KEL. NGESREP KEC. BANYUMANIK KOTA SEMARANG > DEKAT POM BENSIN GOMBEL MASUK KEKIRI",
                    "no_telp_pelapor": "0248662905",
                    "keterangan_pelapor": "MUTASI_K (G9923020188302:permintaan padam) - MOHON BANTUAN DAN LAYANAN\\nPELANGGAN BERKENAN UNTUK MELAKUKAN PENGAMANAN JARINGAN DIKARENAKAN AKAN DILAKUKAN RABAS RABAS DAN TERDAPAT TUMBUHAN RAMBAT YANG SUDAH TINGGI DAN MENGENAI KABEL JTR DAN SERING TERJADI KONSLETING SEHINGGA KABEL PUTUS, PELANGGAN BERKENAN DIHUBUNGI TERKAIT KESIAPAN TEKNISI. NO HP IBU DESTY : 081325471574",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5123020100736",
                    "waktu_lapor": "01/02/2023 12:15:22",
                    "waktu_response": "01/02/2023 12:15:33",
                    "waktu_recovery": "01/02/2023 13:07:28",
                    "durasi_response_time": 11,
                    "durasi_recovery_time": 3115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000096011094475",
                    "nama_pelapor": "IBU DEA",
                    "alamat_pelapor": "JL TENGSAW NO 15 RT 2 RW 5 KEL BABAKAN KEC CITEUREUP KAB BOGOR / DEPAN TOKO BAJU SERBA 35 ",
                    "no_telp_pelapor": "081213065658",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN NM 45072631760 MELALUI ALFAMART,INDOMARET,PPOB DENGAN KET KWH MELEBIHI BATAS PEMBELIAN,SISA TOKEN 36.71 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5123020100737",
                    "waktu_lapor": "01/02/2023 12:17:43",
                    "waktu_response": "01/02/2023 12:24:26",
                    "waktu_recovery": "01/02/2023 15:25:40",
                    "durasi_response_time": 403,
                    "durasi_recovery_time": 10874,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2640066",
                    "nama_pelapor": "BP RENDI ",
                    "alamat_pelapor": "JL KH WAHID HASYIM NO 136 E  RT-001 / RW-01 KEL JOMBANG KEC JOMBANG KAB JOMBANG ( DKT KODIM) ",
                    "no_telp_pelapor": "082234652897",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGIHAN MELONJAK, CC EDUKASI UNTUK PEMAKAIAN SUDAH SESUAI DENGA ANGKA STAND YANG DI CATAT PETUGAS, NAMUN PELANGGAN MINTA AGAR ADA PETUGAS MELAKUKAN PENGECEKKAN. MOHON BANTUANNYA. ANGKA STAND 205122 TGL 01/02/2023 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5123020100738",
                    "waktu_lapor": "01/02/2023 12:17:52",
                    "waktu_response": "01/02/2023 12:35:03",
                    "waktu_recovery": "01/02/2023 13:37:33",
                    "durasi_response_time": 1031,
                    "durasi_recovery_time": 3750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGA",
                    "alamat_pelapor": "JL KAWI ATAS NO 36 A RT 7 RW 6 KEL GADING KASRI KEC KLOJEN KOTA MALANG DEPAN PECEL KAWI , TOKO J STORY MALANG ",
                    "no_telp_pelapor": "0341569713",
                    "keterangan_pelapor": "REKENING DIRASA  MELONJAK . 2 BULAN TERAKHIR . STAND AKHIR REKENING (FEBRUARI 2023 ) = (22.282), APP TGL (01/02/2023 ) = ( 22.484), PETUGAS CATER(TIDAK MENGETAHUI RUTIN ATAU TIDAK ), LOKASI PERSIL BERPENGHUNI JIKA PAGI HARI, LETAK APP METER MUDAH DIJANGKAU , TAGIHAN BELUM DILUNASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5223020100839",
                    "waktu_lapor": "01/02/2023 12:18:05",
                    "waktu_response": "01/02/2023 12:18:24",
                    "waktu_recovery": "01/02/2023 12:42:10",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 1426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bilas_aja/bu Diky armanda",
                    "alamat_pelapor": "PERUM VILLA PERMATA BLOK B2 NO 3A PANGKAS RAMBUT, RT/RW 01/16, SINDAR SARI, PASAR KEMIS, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "0895368026540 ",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK FEB/2023 = ST AW 5, ST AK 529. STAND APP 1/2/23 = 661. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR, MUDAH DI JANGKAU KARNA ADA TERUS ORANG RUMAH, RUTIN ). PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT\\nMOHON PELANGGAN DIKONFIRMASI\\n",
                    "media": "Instagram",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K3223020100200",
                    "waktu_lapor": "01/02/2023 12:18:15",
                    "waktu_response": "01/02/2023 12:20:33",
                    "waktu_recovery": "01/02/2023 14:10:06",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 6573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAY",
                    "alamat_pelapor": "JL TENJO  NO 9 KP SUKA JATAKE RT-6 / RW 4 DS TENJO KEC TENJO KAB BOGOR . DEKAT SDN TENJO 5",
                    "no_telp_pelapor": "6285718773780",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), NO METER : 14205083109, SISA 506 KWH, NO TOKEN : 24581265607178834152",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5223020100842",
                    "waktu_lapor": "01/02/2023 12:18:54",
                    "waktu_response": "01/02/2023 12:29:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 627,
                    "durasi_recovery_time": 33937331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000041990",
                    "nama_pelapor": "addinullah.anshori@gmail.com/ BAPAK ADDINULLAH",
                    "alamat_pelapor": "KOMPLEK CIBUBUR COUNTRY CLUSTER BLUE RIVER 3 NO. 25 CIKEAS UDIK-GUNUNG PUTRI-BOGOR",
                    "no_telp_pelapor": "081281735730",
                    "keterangan_pelapor": "TERKAIT K5223011101328 MOHON PERIKSA APP PRABAYAR DISPLAY TERTERA TERPAKAI & KWH TIDAK BERTAMBAH. PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 02/01/2022 SEBESAR RP. 200.000. DENGAN NOMOR TOKEN 3654 8372 1546 2819 8189 DAN SISA KWH 140. SESUAI INFORMASI PELANGGAN BELUM ADA TINDAK LANJUT",
                    "media": "Email",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100741",
                    "waktu_lapor": "01/02/2023 12:19:06",
                    "waktu_response": "01/02/2023 13:16:51",
                    "waktu_recovery": "01/02/2023 16:48:41",
                    "durasi_response_time": 3465,
                    "durasi_recovery_time": 12710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROHLI",
                    "alamat_pelapor": "DN CISUMUR NANGERANG, BANTARWARU, TANJUNG, SURIAN, KAB. SUMEDANG, JAWA BARAT. DEKAT  PT SAKO GLOBAL ENGERING  ",
                    "no_telp_pelapor": "081399152409",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB I2/197000 VA    NOMER AGENDA535110512211308758 NO REGISTER 5351111130136 BP LUNAS PADA TGL (12/12/2022 ),  NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMEDANG KOTA"
                },
                {
                    "no_laporan": "K5123020100743",
                    "waktu_lapor": "01/02/2023 12:20:16",
                    "waktu_response": "01/02/2023 12:22:18",
                    "waktu_recovery": "01/02/2023 12:53:10",
                    "durasi_response_time": 122,
                    "durasi_recovery_time": 1852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PONIRIN ",
                    "alamat_pelapor": "JL- NO- DN SUMBERSIH DS KEDUNGSALAM RT 56 RW 12 KEC DONOMULYO KAB MALANG/ ARAH PANTAI NGLIYEP KE TIMUR ",
                    "no_telp_pelapor": "085850484023",
                    "keterangan_pelapor": "TANGGAL 27/01/2023 PENGGANTIAN APP DENGAN SISA TOKEN= 19 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 50002329725 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K1223020100174",
                    "waktu_lapor": "01/02/2023 12:20:45",
                    "waktu_response": "01/02/2023 12:57:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2184,
                    "durasi_recovery_time": 33935663,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKI",
                    "alamat_pelapor": "JL SUTOMO NO 107 RT/RW - KEL PUSAT PASAR KEC MEDAN KOTA , KOTA MEDAN \\nACUAN DEPAN JL ANDALAS / RUMAH DI SUDUT ",
                    "no_telp_pelapor": "081265006688",
                    "keterangan_pelapor": "MUTASI_K (G9923020188298:Jaringan SR) - MOHON BANTUAN LAYANAN GESER/PINDAH SR  DIKARENAKAN (KABEL TSB MENEMPEL DI DINDING RUMAH PELANGGAN). DENGAN DATA PEMILIK PERSIL : NAMA : DICKY WIJAYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5123020100745",
                    "waktu_lapor": "01/02/2023 12:21:41",
                    "waktu_response": "01/02/2023 12:36:37",
                    "waktu_recovery": "01/02/2023 12:45:24",
                    "durasi_response_time": 896,
                    "durasi_recovery_time": 527,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP   KEN  ",
                    "alamat_pelapor": "JL JALUR 40 DESA NITNEO NO 8-9 RT.1 RW.1  KEL  BOLO, NITNEO, KEC KUPANG BARAT, KAB. KUPANG, NUSA TENGGARA TIMUR  / DEKAT  PABRIK  BUSA OLIMPIK  DAN DEKAT PATUNG GARUDA  ",
                    "no_telp_pelapor": "082254303175",
                    "keterangan_pelapor": "\\\" PELANGGAN PENDAFTARAN PD  R3T 11000- R3T 16500 NOMER AGENDA  431009922212293624  NO REGISTER : 4310015096237 BP LUNAS PADA TGL (  10/01/2023 ), NAMUN HINGGA SAAT INI BELUM REALISASI\\\"-",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5123020100747",
                    "waktu_lapor": "01/02/2023 12:21:53",
                    "waktu_response": "01/02/2023 12:27:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 33937418,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILDAN ",
                    "alamat_pelapor": "LOKASI PERGUDANGAN JL RY WONOAYU BLOK D NO 33 JIMBARAN No. 0  RT 0 RW 0, KEL WONOAYU, KEC WONOAYU, KAB. SIDOARJO, JAWA TIMUR , DEKAT PT SIERAP ",
                    "no_telp_pelapor": "081230398118",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD B1T 5500 - B2 6600 NO REGISTER : 5118155058195 DAN NO AGENDA 511810522301263705 BP LUNAS PADA TGL 26/01/2023  NAMUN HINGGA SAAT INI BELUM REALISASI , PELANGGAN INFO TGL 28/01/2023 PETUGAS DATANG AKAN MEREALISASI NAMUN PELANGGAN BELUM MEMASANG PANEL PEMBAGI  YANG DIDALAM ,  SAAT INI PANEL PEMBAGI  SUDAH TERPASANG MOHON SEGERA DI REALISASI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5123020100751",
                    "waktu_lapor": "01/02/2023 12:26:21",
                    "waktu_response": "01/02/2023 12:27:09",
                    "waktu_recovery": "01/02/2023 13:46:49",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 4780,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009436462",
                    "nama_pelapor": "BP SOFYAN HIDAYAT",
                    "alamat_pelapor": "JL BERUANG RAYA D1 NO 31 RT 9 RW 7 KEL CIKARANG PUSAT KEC JAYA MUKTI KOTA CIKARANG LOKASI DEKAT SMA N 1 CIKARANG PUSAT",
                    "no_telp_pelapor": "08118468348",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI 2023) = (26.461), APP TGL. (30/01/2023 ) = (26.161). DAN HARI INI ANGKA STAN METER TGL 01/02/2023 = 26.168 \\nPETUGAS CATER (RUTIN DATANG)  REKENING (BELUM) , LETAK APP METER MUDAH DIJANGKAU, LOKASI BERPENGHUNI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5123020100752",
                    "waktu_lapor": "01/02/2023 12:26:45",
                    "waktu_response": "01/02/2023 13:17:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3046,
                    "durasi_recovery_time": 33934441,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "86058897843",
                    "nama_pelapor": "IBU WULAN ",
                    "alamat_pelapor": "PR INDRAPRASTA VIEW DS PETAK BLOK  C4  NO.3 JL - RT.- RW.- KEC PACET KAB MOJOKERTO //DEKAT SDN PETAK ",
                    "no_telp_pelapor": "085607803395",
                    "keterangan_pelapor": "MUTASI_K (G9923020188318:Penanganan Yantek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA, SISA KWH 457. PELANGGAN TIDAK MENGETAHUI  DILOKASI SUDAH  ADA PEMBAHARUAN KWH METER OLEH PETUGAS/BELUM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PACET"
                },
                {
                    "no_laporan": "K5223020100865",
                    "waktu_lapor": "01/02/2023 12:31:13",
                    "waktu_response": "01/02/2023 12:33:27",
                    "waktu_recovery": "01/02/2023 13:15:46",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 2539,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ASNAH",
                    "alamat_pelapor": "JL RAYA MAU KP SEPATAN NO 38 RT-4 / RW-4 KEL SEPATAN KEC SEPATAN KAB TANGERANG // DEPAN INDOMART SAMPING PR GOLDEN CITY ",
                    "no_telp_pelapor": "087878594220",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN TOKEN. SISA 190 KWH PTL MENYALA. NO TOKEN : 47732067614613252554 VKRN 43 PELANGGAN MENGHUBUNGI KEMBALI (CC.14.EMI) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020100869",
                    "waktu_lapor": "01/02/2023 12:34:39",
                    "waktu_response": "01/02/2023 13:56:58",
                    "waktu_recovery": "01/02/2023 14:00:22",
                    "durasi_response_time": 4939,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIMANJORANG / DsimanjorangS ",
                    "alamat_pelapor": "JL KINEPPEN, KINEPPEN, MUNTE, KAB. KARO, SUMATERA UTARA\\n",
                    "no_telp_pelapor": "081376676278",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5423013101001, K5423013106447 BELUM ADA PENANGANAN DAN PETUGA TIDAK MENGHUBUNGI. TGL 09/01/2023 PROSES PB (B1T/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 1290212008724. TGL 13/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEREMAJAAN PDL DAN SESUAI INFORMASI PELANGGAN YBS TELAH DIHUBUNGI PETUGAS NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. BERDASARKAN INFO PELANGGAN PERIHAL P2TL TIDAK TERDAPAT BUKTI DAN PELANGGAN MERASA KEBERATAN. ",
                    "media": "Twitter",
                    "nama_ulp": "ULP TIGA BINANGA"
                },
                {
                    "no_laporan": "K1423020100295",
                    "waktu_lapor": "01/02/2023 12:41:32",
                    "waktu_response": "01/02/2023 13:09:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1694,
                    "durasi_recovery_time": 33934906,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDA ",
                    "alamat_pelapor": "DN SLAKALAS JL - NO - RT - RW - KEL SEPAKEK KEC PRINGGARATA KAB LOMBOK TENGAH - LOKASI PINGGIR JL RAYA",
                    "no_telp_pelapor": "087702006256",
                    "keterangan_pelapor": "MUTASI_K (G9923020188310:kct) - TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN-43 DENGAN NO METER 45053506361 SISA KWH 5973/ NO TOKEN: 34301332547171995793",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K1223020100181",
                    "waktu_lapor": "01/02/2023 12:43:14",
                    "waktu_response": "01/02/2023 13:37:58",
                    "waktu_recovery": "01/02/2023 13:48:57",
                    "durasi_response_time": 3284,
                    "durasi_recovery_time": 659,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEVIN ",
                    "alamat_pelapor": "JL MAWAR GG GENTENG NO 1-A RT - RW - KEL SARI REJO KEC MEDAN POLONIA KOTA MEDAN ",
                    "no_telp_pelapor": "085760900601",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA. REK JANUARI 2023  ST. AW =50442 , ST. AK = 50702. REK FABRUARI 2023  ST. AW =50702  , ST. AK = 50702. APP TGL 01/02/2023 =50775 .  RUMAH  DIHUNI. PETUGAS CATAT METER SERING DATANG. APP MUDAH DIJANGKAU. RUMAH BERPAGAR. PADA ACMT 50694. PADA SISTEM 50702 PELANGGAN KHAWTIR TERJADI LONJAKAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5123020100784",
                    "waktu_lapor": "01/02/2023 12:43:49",
                    "waktu_response": "01/02/2023 12:45:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 33936368,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL PLOSO TIMUR 3B NO 5 RT - RW - KEL PLOSO KEC - KOTA SURABAYA // DEKAT KANTOR PLN PLOSO TIMUR 3 ",
                    "no_telp_pelapor": "085100506980",
                    "keterangan_pelapor": "MUTASI_K (G9923020188291:kaypad rusak) - ANGKA KEYPAD (ANGKA 5) PADA APP PRABAYAR TIDAK BERFUNGSI \\nSEJAK TANGGAL 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5123020100785",
                    "waktu_lapor": "01/02/2023 12:44:17",
                    "waktu_response": "01/02/2023 14:10:24",
                    "waktu_recovery": "01/02/2023 14:18:36",
                    "durasi_response_time": 5167,
                    "durasi_recovery_time": 492,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100146529",
                    "nama_pelapor": "BP FERY",
                    "alamat_pelapor": "JL MARGO MULYO PERMAI BLOK AH NO.18 RT0 RW0 KEL- KEC- KOTA SURABAYA / LOKASI PERGUDANGAN DI MARGOMULYO PERMAI  ",
                    "no_telp_pelapor": "082240674622",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI MCB METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 03/01/2023 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (TIDAK HUNI) LAPORAN TERKAIT K5123011300923. PELANGGAN MEMINTA DI KONFIRMASI HARI INI TEKAIT KAPAN APP METER DI PASANG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5223020100901",
                    "waktu_lapor": "01/02/2023 12:49:08",
                    "waktu_response": "01/02/2023 12:54:45",
                    "waktu_recovery": "01/02/2023 14:53:29",
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 7124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARI AGUS",
                    "alamat_pelapor": "JL SEWON RT. 06 KEL TIMBULHARJO KEC SEWON KAB BANTUL // DKT PABRIK JAMU SAPTA SARI ",
                    "no_telp_pelapor": "02744351751",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1MT/900  NO REGISTER 5210312116950 BP LUNAS PADA TANGGAL 25/1/2023 PELANGGAN SUDAHMEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5123020100798",
                    "waktu_lapor": "01/02/2023 12:53:19",
                    "waktu_response": "01/02/2023 13:23:50",
                    "waktu_recovery": "01/02/2023 13:45:32",
                    "durasi_response_time": 1831,
                    "durasi_recovery_time": 1302,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "85031373",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL POGOT 2 LEBAR  NO 23  RT 4 RW 5 KEL TANAH KALI KEDINDING KEC KENJERAN SURABAYA SEBRANG JL TANAH MERAH ",
                    "no_telp_pelapor": "0318688511",
                    "keterangan_pelapor": "TGL 13/01/2023  PENGGANTIAN APP DENGAN SISA TOKEN= 70.98 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  86226125747 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5123020100803",
                    "waktu_lapor": "01/02/2023 12:56:22",
                    "waktu_response": "01/02/2023 13:54:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3486,
                    "durasi_recovery_time": 33932224,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPRIYONO / BU RETNO",
                    "alamat_pelapor": "JL FLAMBOYAN GG FLAMBOYAN NO.0 RT 1 RW 2 KEL WIROGUNAN KEC PURWOREJO  KOTA PASURUAN./ DEKAT SUNGAI DAN KANDANG SAPI  ",
                    "no_telp_pelapor": "08563654500",
                    "keterangan_pelapor": "MUTASI_K (G9923020188389:penormalan kebakaran) -  PTL DIPADAMKAN KARENA KEBAKARAN, SAAT INI SUDAH ADA SURAT KETERANGAN KEPOLISIAN, MOHON PTL DINORMALKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5123020100804",
                    "waktu_lapor": "01/02/2023 12:56:41",
                    "waktu_response": "01/02/2023 13:24:24",
                    "waktu_recovery": "01/02/2023 13:45:37",
                    "durasi_response_time": 1663,
                    "durasi_recovery_time": 1273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL POGOT 2 LEBAR  NO 23  RT 4 RW 5 KEL TANAH KALI KEDINDING KEC KENJERAN SURABAYA SEBRANG JL TANAH MERAH ",
                    "no_telp_pelapor": "0318688511",
                    "keterangan_pelapor": "TGL 13/01/2023 MINGGU PENGGANTIAN APP DENGAN SISA TOKEN= 20.13 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  86226126257",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5223020100920",
                    "waktu_lapor": "01/02/2023 12:56:41",
                    "waktu_response": "01/02/2023 13:21:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1460,
                    "durasi_recovery_time": 33934231,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SONYA",
                    "alamat_pelapor": "JL. DUREN. KOMPLEK VILLA INDAH ABADI BLON E NO 4.\\nKEL.  TANJUNG ANOM.  KEC. PANCUR BATU. KAB DELI SERDANG, SUMUT.\\n\\n",
                    "no_telp_pelapor": "085296669773",
                    "keterangan_pelapor": "MUTASI_K (G9923020188321:mohon bantuannya ) - MOHON UNTUK DITINDAKLANJUTI. TGL 19/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN  APP TERTERA PERIKSA TERKAIT NO. LAPOR G1223011900090. SESUAI INFO PELANGGAN MASIH TERDAPAT PEMBELIAN TGL.19/01/2023 SEBESAR RP. 200.000,- DENGAN NO TOKEN 09396997665549281045 YANG BELUM DIINPUT PADA APP LAMA (60013136019). MOHON DAPAT DIKONVERSI KE APP BARU (14459523834)",
                    "media": "Email",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5223020100927",
                    "waktu_lapor": "01/02/2023 12:58:29",
                    "waktu_response": "01/02/2023 13:01:28",
                    "waktu_recovery": "01/02/2023 14:36:28",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 5700,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SHINTYAWATY",
                    "alamat_pelapor": "JL ADHI KARYA NO 23 RT 7/5 KEDOYA SELATAN KEBON JERUK JAKARTA BARAT",
                    "no_telp_pelapor": "088296277136",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN. TGL 01/02/2023 DATANG PETUGAS TUSBUNG YG MENYARANKAN PELANGGAN UNTUK MELAKUKAN PEMBAYARAN TAGIHAN BULAN JANUARI 2023, PELANGGAN BERKENAN MELAKUKAN PELUNASAN NAMUN TDK DPT DATANG KE KANTOR KARENA SEDANG BEKERJA, MOHON PELANGGAN DIKONFIRMASI UNTUK MELAKUKAN PEMBAYARAN TANPA HARUS KE UNIT.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K2323020100139",
                    "waktu_lapor": "01/02/2023 12:59:51",
                    "waktu_response": "01/02/2023 13:15:49",
                    "waktu_recovery": "01/02/2023 14:48:15",
                    "durasi_response_time": 958,
                    "durasi_recovery_time": 5546,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASPIAN",
                    "alamat_pelapor": "PR TAMAN SARI BKT MUTIARA BLOK BR-1 NO 4 RT 14 KEL GN SMD BARU KEC BPN UTR KT BPN KALTIM",
                    "no_telp_pelapor": "811542727",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN DAYA2200VA  , PEMOHON MEMILIKI MOBIL LISTRIK. NIK KTP 6471032803730001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5223020100932",
                    "waktu_lapor": "01/02/2023 13:02:15",
                    "waktu_response": "01/02/2023 13:18:42",
                    "waktu_recovery": "01/02/2023 13:58:47",
                    "durasi_response_time": 987,
                    "durasi_recovery_time": 2405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3522552",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL LUMBUNGSARI III NO 22 RT 5 RW 2 KEL KALICARI KEC PEDURUNGAN KOTA SEMARANG ",
                    "no_telp_pelapor": "081225502065",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK (JANUARI , 2023) = 29257, STAND APP (01/02/2023) = 28789, DATA PENDUKUNG (RUMAH TIDAK DIHUNI DAN PAGAR TERKUNCI). INFO  PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K3223020100222",
                    "waktu_lapor": "01/02/2023 13:02:57",
                    "waktu_response": "01/02/2023 13:49:35",
                    "waktu_recovery": "01/02/2023 14:35:56",
                    "durasi_response_time": 2798,
                    "durasi_recovery_time": 2781,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARMAN DAMIN",
                    "alamat_pelapor": "JL POROS DESA PORARA DN 3 DS. PORARA NO.0 RT/RW 0 KEC MOROSI KAB KONAWE. ACUAN : LR DEPAN RUMAH MAKAN SURYA",
                    "no_telp_pelapor": "82217666985",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH. KTP : 7409101007940001. PEMOHON SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K1423020100314",
                    "waktu_lapor": "01/02/2023 13:03:14",
                    "waktu_response": "01/02/2023 13:17:12",
                    "waktu_recovery": "01/02/2023 19:58:06",
                    "durasi_response_time": 838,
                    "durasi_recovery_time": 24054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUNANDAR",
                    "alamat_pelapor": "PR GRIYA DAMAI LESTARI BLK S NO 37 JL-  KEL SUKARAME KEC SUKARAME KOTA BANDAR LAMPUNG, LAMPUNG / DEKAT MUSHOLAH ",
                    "no_telp_pelapor": "085279750132",
                    "keterangan_pelapor": "TGL 22/12/22 PEMBAYARAN PROSES PB (R1MT/ 900 VA) DENGAN NO AGENDA 171209912212211413 DAN NO REG 1712012126619. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT NO.LAPOR K5423013104610",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5123020100817",
                    "waktu_lapor": "01/02/2023 13:05:37",
                    "waktu_response": "01/02/2023 13:13:06",
                    "waktu_recovery": "01/02/2023 13:32:11",
                    "durasi_response_time": 449,
                    "durasi_recovery_time": 1145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YONA ",
                    "alamat_pelapor": "PR DELTAMAS ZONA AMERIKA CALGARY BLOK F NO 30  KEL SUKAMAHI KEC CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT ::",
                    "no_telp_pelapor": "085221224636",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB NON PAKET SLO TARIF R1T /2200 VA NO REGISTER 5370312071232. REALISASI PASANG APP METER ± DES 2022, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN SLO SUDAH DISAMPAIKAN KE UPJ, TEKNISI PELANGGAN INFOKAN PERLU DILAKUKAN AKTIVASI DAHULU AGAR PTL DAPAT DINYALAKAN, KARENA KABEL SAMBUNGAN DARI PIHAK DEVELOPER SUDAH TERSAMBUNG, MOHON SECEPATNYA DISAMBUNG. TERKAIT NO LAPOR K5123012800378. STATUS DI PLN MOBILE SELESAI NAMUN BELUM ADA TINDAKLANJUT DI LOKASI .\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5123020100819",
                    "waktu_lapor": "01/02/2023 13:05:45",
                    "waktu_response": "01/02/2023 13:38:38",
                    "waktu_recovery": "01/02/2023 13:44:33",
                    "durasi_response_time": 1973,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CANDRA",
                    "alamat_pelapor": "JL SETIA BUDI NO -RT - RW -  LIK 2  DS KAMPUNG JAWA KEC TONDANO UTARA KEC MINAHASA /DEKAT MASJID ALFALAH KYI MOJO ",
                    "no_telp_pelapor": "082211915641",
                    "keterangan_pelapor": "TANGGAL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN DESEMBER 2023 BESERTA BK TELAH DILUNASI VIA BRILINK PTL MINTA DISAMBUNG KEMBALI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TONDANO"
                },
                {
                    "no_laporan": "K1423020100317",
                    "waktu_lapor": "01/02/2023 13:06:15",
                    "waktu_response": "01/02/2023 13:55:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2974,
                    "durasi_recovery_time": 33932143,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "56213957055",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": "DS.MERAK BATIN BLOK.C NO.10 KAB.LAMPUNG SELATAN DIBELAKANG CHANDRA ",
                    "no_telp_pelapor": "081379999991",
                    "keterangan_pelapor": "MUTASI_K (G9923020188371:tidak bisa input token) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 , DENGAN NO METER = 56213957055  . SISA KWH = 308 KWH. NO TOKEN : 5350-1352-9712-3967-5047.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NATAR"
                },
                {
                    "no_laporan": "K5123020100825",
                    "waktu_lapor": "01/02/2023 13:07:39",
                    "waktu_response": "01/02/2023 13:09:34",
                    "waktu_recovery": "01/02/2023 14:20:35",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 4261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIONO",
                    "alamat_pelapor": "JL CENDRAWASIH NO.- RT-13 RW-6 DS WONOSARI KEC WONOSARI KAB MALANG ",
                    "no_telp_pelapor": "081252501561",
                    "keterangan_pelapor": "(IBU LUPA SOFIA) (JL CENDRAWASIH NO.- RT-13 RW-6 DS WONOSARI KEC WONOSARI KAB MALANG ) DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK (1 BULAN) YANG LALU DENGAN CARA (MEMBUKA SEGEL APP METER), DAN DIDISTRIBUSIKAN UNTUK (DIGUNAKAN SOUND SYSTEM). MOHON IDENTITAS PELAPOR DIRAHASIAKAN SESUAI DENGAN UU PERLINDUNGAN SAKSI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020100828",
                    "waktu_lapor": "01/02/2023 13:08:09",
                    "waktu_response": "01/02/2023 13:19:22",
                    "waktu_recovery": "01/02/2023 14:07:54",
                    "durasi_response_time": 673,
                    "durasi_recovery_time": 2912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE ",
                    "alamat_pelapor": "JL NANAS GG 7 NO N648 RT - RW - KEL TAMBAKSARI KEC TAMBAKREJO KAB SIDOARJO \\n",
                    "no_telp_pelapor": "03199542610",
                    "keterangan_pelapor": "PELANGGAN KEHILANGAN / LUPA DENGAN NO ID PEL A/N : TIDAK TAHU , DAYA : 2200, TARIF: R1 , ALAMAT IDPEL : JL NANAS GG 7 NO N648 RT - RW - KEL TAMBAKSARI KEC TAMBAKREJO KAB SIDOARJO \\n.MOHON BANTUAN INFORMASI NO ID PEL KE PELANGGAN BESERTA TUNGGAKAN REKENING KARENA PELANGGAN INGIN DIPASANG KEMBALI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020100831",
                    "waktu_lapor": "01/02/2023 13:11:08",
                    "waktu_response": "01/02/2023 13:11:40",
                    "waktu_recovery": "01/02/2023 14:28:28",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 4608,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32110902817",
                    "nama_pelapor": "BP YUDHA",
                    "alamat_pelapor": "PR. WISMA SARINADI JL TENIS MEJA BLOK A NO.25KEL. MAGERSAR RT.28 RW6. KEC SIDOARJO KAB SIDOARJO ",
                    "no_telp_pelapor": "08113117778",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PENAMBAHAN KABEL SR DIKARENAKAN RENOVASI BANGUNAN DENGAN NO KTP PELANGGAN 3515084312720005 . MOHON KONFIRMASI DAN TINDAK LANJUT KEPELANGGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100948",
                    "waktu_lapor": "01/02/2023 13:11:22",
                    "waktu_response": "01/02/2023 13:58:05",
                    "waktu_recovery": "01/02/2023 14:50:18",
                    "durasi_response_time": 2803,
                    "durasi_recovery_time": 3133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "927518",
                    "nama_pelapor": "IBU SINU",
                    "alamat_pelapor": "JL JANTI GG KRUING NO 25 RT-11  RW-5 KEL DEPOK KEC CONDONGCATUR KAB SLEMAN // DEKAT AAU / TNI AU ",
                    "no_telp_pelapor": "0274627259",
                    "keterangan_pelapor": "TANGGAL  30/01/2023 BERIKUT BK TELAH DILUNASI VIA SHOPEE (BANK SYARIAH BUKOPIN) SAAT INI DILOKASI MASIH ADA SEGEL NAMUN PTL SUDAH DINYALAKAN OLEH PELANGGAN . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5223020100953",
                    "waktu_lapor": "01/02/2023 13:13:34",
                    "waktu_response": "01/02/2023 13:14:23",
                    "waktu_recovery": "01/02/2023 13:43:54",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 1771,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DYAH",
                    "alamat_pelapor": "EMERALD TERRACE BINTARO. BLOK F03. KELURAHAN PARIGI, KECAMATAN PONDOK AREN. TANGERANG SELATAN",
                    "no_telp_pelapor": "087887623900",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 4841 8118 6402 0307 5714, 7298 5431 0990 7148 9463, SISA 7753 KWH (R2T / 3500) // ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K2323020100143",
                    "waktu_lapor": "01/02/2023 13:14:13",
                    "waktu_response": "01/02/2023 13:29:06",
                    "waktu_recovery": "01/02/2023 15:20:40",
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 6694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GILANG ",
                    "alamat_pelapor": "JL GG BERINGIN 1 KP KELAPA INDAH  NO 128 RT-4 / RW-4 KEL KLAPA INDAH KEC TANGERANG  KOTA TANGERANG    ( BLKG MASJID AL HIDAYAH )  ",
                    "no_telp_pelapor": "083878784212",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN. DISPLAY KWH TERTERA GAGAL ( UPDATE VKRN 43 ) PTL MENYALA SISA KWH 22.93  NO METER   45005374066  DAYA  R1MT / 900 \\n  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5223020100954",
                    "waktu_lapor": "01/02/2023 13:15:03",
                    "waktu_response": "01/02/2023 14:04:49",
                    "waktu_recovery": "01/02/2023 14:56:36",
                    "durasi_response_time": 2986,
                    "durasi_recovery_time": 3107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NINA",
                    "alamat_pelapor": "JL. BRAWIJAYA RINGROAD BARAT TAMAN TIRTO NO.- KEL.TAMANTIRTO KEC.KASIHAN KAB.BANTUL RT.- RW.- >> DEKAT RUKO ",
                    "no_telp_pelapor": "02744286285",
                    "keterangan_pelapor": "TOKEN GAGAL BIASA, PTL MENYALA, SISA KWH 297,ID PELANGGAN 521041357586 , KODE TOKEN 29542618193717855435 MOHON DITINDAKLANJUTI PELANGGAN TELAH MENGHUBUNGI KEMBALI, DAN MENGHENDAKI AGAR SEGERA DITINDAKLANJUTI DIKARENAKAN DIGUNAKAN UNTUK KEGIATAN KANTOR \\nCC.52.IKA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5123020100839",
                    "waktu_lapor": "01/02/2023 13:15:34",
                    "waktu_response": "01/02/2023 13:24:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 546,
                    "durasi_recovery_time": 33934012,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIWIK",
                    "alamat_pelapor": "JL ALPUKAT NO. 26 DN DRESEL RT-1 RW-10 DS ORO ORO OMBO KEC BATU KOTA BATU / DEKAT TPQ ",
                    "no_telp_pelapor": "0341593388",
                    "keterangan_pelapor": "MUTASI_K (G9923020188331:Mohon dicek APP error sejak tambah daya) - MOHON TINDAK LANJUT TERKAIT APP KETERANGAN  ERROR  / SEJAK PROSES TAMBAH DAYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5123020100842",
                    "waktu_lapor": "01/02/2023 13:17:19",
                    "waktu_response": "01/02/2023 13:21:28",
                    "waktu_recovery": "01/02/2023 14:28:04",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 3996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU KIKI",
                    "alamat_pelapor": "JL DIPONEGORO NO. 137A RT 0 RW 0 KEL LEMAH PUTRO KEC SIDOARJO KAB SIDOARJO./ BELAKANG LARITA BAKERY ",
                    "no_telp_pelapor": "0318921886",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 1200 KWH PEMBELIAN TGL 01/02/2023 NO TOKEN : 57022105763392510271 DAN 24061382268940457923",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K2323020100144",
                    "waktu_lapor": "01/02/2023 13:21:27",
                    "waktu_response": "01/02/2023 14:49:03",
                    "waktu_recovery": "01/02/2023 14:55:04",
                    "durasi_response_time": 5256,
                    "durasi_recovery_time": 361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMARYONO",
                    "alamat_pelapor": "JL - Kpr.PERUMAHAN POLDA BLOK C NO  7  KEL GRAHA INDAH KEC BALIKPAPAN UTARA KOTA BALIKPAPAN  ",
                    "no_telp_pelapor": "05427210500",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER/PINDAH APP MELALUI PLN 123 DIKARENAKAN (RENOVASI BANGUNAN ) DENGAN NO KTP 6471051209550003  PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN OLEH  PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K3223020100236",
                    "waktu_lapor": "01/02/2023 13:24:59",
                    "waktu_response": "01/02/2023 13:47:13",
                    "waktu_recovery": "01/02/2023 14:47:50",
                    "durasi_response_time": 1334,
                    "durasi_recovery_time": 3637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MERI",
                    "alamat_pelapor": "DN SALUKASISI, RT01/RW03, DS MALEWONG, KEC LAROMPONG SELATAN, KAB LUWU, SULAWESI SELATAN",
                    "no_telp_pelapor": "81355634642",
                    "keterangan_pelapor": "PROSES PB (R1T/900 VA) DENGAN NO.AGENDA : 326409912301190534 DAN NO. REGISTER : 3264012040835 TGL 19/01/2023 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL 01/02/2023 ADA 6 UNIT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5123020100862",
                    "waktu_lapor": "01/02/2023 13:26:42",
                    "waktu_response": "01/02/2023 13:59:42",
                    "waktu_recovery": "01/02/2023 14:08:36",
                    "durasi_response_time": 1980,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KORNELIUS",
                    "alamat_pelapor": "INDO MOBIL JL PANTAI INDAH SELATAN 1 NO 1 KEL KAPUK MUARA RT 1 RW 6 KEC PENJARINGAN JAKARTA UTARA, SAMPING BANK BCA",
                    "no_telp_pelapor": "081297659833",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN KWH METER PELANGGAN KARENA TADI MALAM 1 PHASA PADAM DI KHAWATIRKAN ADA GANGGUAN DI SAMBUNGAN KABEL RST PELANGGAN. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020100971",
                    "waktu_lapor": "01/02/2023 13:27:22",
                    "waktu_response": "01/02/2023 13:35:18",
                    "waktu_recovery": "01/02/2023 15:05:56",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 5438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK BERY/ bery.meliala@gmail.com",
                    "alamat_pelapor": "THE GREENHILL CLUSTER CHEDI, C1/1, PONDOK RAJEG, KAB. BOGOR, JAWA BARAT (DI SEBERANG MESJID BAITURRAHMAN)",
                    "no_telp_pelapor": "081213679702",
                    "keterangan_pelapor": "(LAYANAN EMAIL)\\n\\nMOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 28/10/2022 TERJADI GANGGUAN(MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN TIDAK BERKURANG). SEJAK 3 BULAN. SISA KWH 233.) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP M Fauzan Al Karima DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 075970 UP3DPK/2022 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN. TERKAIT BUKTI LAPOR  K5222110500667",
                    "media": "Email",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5123020100863",
                    "waktu_lapor": "01/02/2023 13:27:46",
                    "waktu_response": "01/02/2023 13:33:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 360,
                    "durasi_recovery_time": 33933466,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22102640251",
                    "nama_pelapor": "BP SOKIP ",
                    "alamat_pelapor": "JL MELATI NO-  RT 7 RW 2 DN KEDUNG BOTO  DS KEDUNG BOTO KEC PORONG KAB SIDOARJO// DEKAT BALAI DESA",
                    "no_telp_pelapor": "085730662504",
                    "keterangan_pelapor": "MUTASI_K (G9923020188475:mohon maaf sebelumny permohonan pelanggan diterima mohon ditunggu akan dicek petugas (proses gamet)) - ANGKA KEYPAD ( SEMUA ANGKA) PADA APP PRABAYAR TIDAK BERFUNGSI SEJAK TANGGAL 31/01/2023 DAN ANGKA KEYPAD MEMENCET SENDIRI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5123020100864",
                    "waktu_lapor": "01/02/2023 13:27:57",
                    "waktu_response": "01/02/2023 13:45:19",
                    "waktu_recovery": "01/02/2023 14:06:16",
                    "durasi_response_time": 1042,
                    "durasi_recovery_time": 1257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL  BULAK JAWA NO 8 RT  3 RW 3  KEL JATISARI KEC  JATIASIH  KAB BEKASI  / BELAKANG ALFAMART  ",
                    "no_telp_pelapor": "082113984807",
                    "keterangan_pelapor": " -  TANGGAL  01/02/2023 PENGGANTIAN APP DENGAN SISA TOKEN=  256.66     KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  56225942038 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K3223020100238",
                    "waktu_lapor": "01/02/2023 13:31:45",
                    "waktu_response": "01/02/2023 13:35:52",
                    "waktu_recovery": "01/02/2023 14:31:17",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 3325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "36259",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL TOHIR I KP KANDANG RT-3 / RW-4 NO 91 KEL JAGAKARSA KEC JAGAKARSA JAKSEL ",
                    "no_telp_pelapor": "6285697174598",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK BULAN JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5123020100880",
                    "waktu_lapor": "01/02/2023 13:35:27",
                    "waktu_response": "01/02/2023 13:43:49",
                    "waktu_recovery": "01/02/2023 14:22:43",
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 2334,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7839811",
                    "nama_pelapor": "BP RAHMAN ",
                    "alamat_pelapor": "JL KERTAJAYA 7E NO 43A  RT-6 / RW- 4 KEL ERLANGGA KEC GUBENG KOTA SURABAYA /ACUAN LOKASI - ",
                    "no_telp_pelapor": "0315030440",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP , DIKARENAKAN RENOVASI BANGUNAN , NIK 3578081303540005 AN SURAHMAN SELAKU PERSIL SEKARANG TERKAIT K5123012700431 BELUM DITINDAK LANJUTI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100891",
                    "waktu_lapor": "01/02/2023 13:42:16",
                    "waktu_response": "01/02/2023 13:50:25",
                    "waktu_recovery": "01/02/2023 14:59:52",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 4167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEVIN",
                    "alamat_pelapor": "JL- PR OAKWOOD PARK BLOK OW 7 NO. 15 KEC SAMBIKEREP KEL SAMBIKEREP KOTA SURABAYA, JAWA TIMUR ( DEKAT KANTOR BPN PERTANAHAN )",
                    "no_telp_pelapor": "082232322626",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN, PELANGGAN PENGAJUAN MIGRASI PRABAYAR - SOLAR PANEL TGL 1 SEPTEMBER 2022 DAYA R2T 3500 VA, PIHAK DEVELOPER YG MENGAJUKAN PERMOHONAN, INFORMASI PETUGAS MATERIAL APP BELUM TERSEDIA. TERKAIT K5123011700471 BELUM DITINDAK LANJUTI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K1223020100207",
                    "waktu_lapor": "01/02/2023 13:43:30",
                    "waktu_response": "01/02/2023 13:48:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 313,
                    "durasi_recovery_time": 33932569,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI ",
                    "alamat_pelapor": "JL PSR I REL G PINTU NO -  RT-0 / RW-0 KEL TANAH 600 KEC MEDAN MARELAN KOTA MEDAN SUMUT ACUAN: SIMPANG JL TENGAH",
                    "no_telp_pelapor": "089604130875",
                    "keterangan_pelapor": "MUTASI_K (G9923020188374:cek ke lapangan) - INFO PELANGGAN 1 RUMAH  VOLTAGE PTL TIDAK STABIL/TURUN TEGANGAN TERUKUR DIBAWAH 190 VOLT DI MALAM HARI SAJA SEJAK 1 MINGGU LALU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020101010",
                    "waktu_lapor": "01/02/2023 13:43:40",
                    "waktu_response": "01/02/2023 13:54:17",
                    "waktu_recovery": "01/02/2023 15:53:56",
                    "durasi_response_time": 637,
                    "durasi_recovery_time": 7179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI DAMAYANTI",
                    "alamat_pelapor": "JL H.MATALIH RT-9 / RW-10 NO 1F GG 1 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI // DEKAT TOL",
                    "no_telp_pelapor": "6285719498099",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA PULSA PELANGGAN 96  KWH\\nNO TOKEN : 6458 1926 3244 3710 3007  . PELANGGAN MENGHENDAKI UNTUK DIKONFIRMASI PADA HARI INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020100893",
                    "waktu_lapor": "01/02/2023 13:44:46",
                    "waktu_response": "01/02/2023 13:49:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 33932497,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "050493044",
                    "nama_pelapor": "IBU LUSI",
                    "alamat_pelapor": "JL - PR T.ANGGUN SEJAHTERA  BLOK K N4 NO,20 KEL KEPUH KEMIRI RT.41 RW.10 KEC TULANGAN KAB SIDOARJO //BELAKANG MASJID AT TAQWA ",
                    "no_telp_pelapor": "081213760193",
                    "keterangan_pelapor": "MUTASI_K (G9923020188383:indikator) - MOHON BANTUAN PENGECEKAN LAMPU INDIKATOR WARNA KUNING  MENYALA SEJAK 2-3 BULAN LALU, PTL MENYALA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5123020100895",
                    "waktu_lapor": "01/02/2023 13:46:36",
                    "waktu_response": "01/02/2023 14:02:03",
                    "waktu_recovery": "01/02/2023 14:28:20",
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 1577,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "56763",
                    "nama_pelapor": "BP PURNO WIDODO",
                    "alamat_pelapor": "JLN TENGGILIS BARAT BP PURNO WIDODO3  PR KENDANG SARI BLOK I NO 30 RT 02 RW 04 KEL KENDANG SARI KEC TENGGILIS MEJOYO KOTA SURABAYA / DEKAT DG PRAKTEK DOKTER / (LOKASI TIANG DI JALAN TENGGILIS BARAT 2) ",
                    "no_telp_pelapor": "0318433466",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123012500108 (PELANGGAN PENGAJUAN PINDAH TIANG   TGL 03/01/2023, SUDAH DATANG KE RAYON , SYARAT SUDAH LENGKAP, SUDAH DILAKUKAN SURVEY OLEH PETUGAS, NAMUN HINGGA SAAT INI BELUM REALISASI,STATUS SELESAI, \\nPELANGGAN MENGINGINKAN KEPASTIAN  PETUGAS DATANG KE PELANGGAN TANGGAL BRP ?  PELANGGAN MARAH KARENA BELUM ADA TINDAK LANJUT DAN SUDAH DITUNGGU 120 WARGA DAN BP LURAH) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K1223020100208",
                    "waktu_lapor": "01/02/2023 13:47:33",
                    "waktu_response": "01/02/2023 13:59:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 737,
                    "durasi_recovery_time": 33931902,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA ",
                    "alamat_pelapor": "KOST KERIN HOUSE JL PANCING GG. MURNI NO. 24 RT - RW- KEL SEI KERA HILIR I KEC MEDAN PERJUANGAN KOTA MEDAN ",
                    "no_telp_pelapor": "082164947288",
                    "keterangan_pelapor": "MUTASI_K (G9923020188377:c) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH  200  KWH .TIDAK ADA PEMBARUAN APP. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5123020100897",
                    "waktu_lapor": "01/02/2023 13:48:13",
                    "waktu_response": "01/02/2023 13:58:13",
                    "waktu_recovery": "01/02/2023 14:48:13",
                    "durasi_response_time": 600,
                    "durasi_recovery_time": 3000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NIZAR ",
                    "alamat_pelapor": "JL POS BARAT RT 02 RW 04, NGRUPIT, JENANGAN, KAB. PONOROGO, JAWA TIMUR",
                    "no_telp_pelapor": "085158911399",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T/2200  NOMER AGENDA 515409912301257499 NO REGISTER 5154012104104 BP LUNAS PADA TGL (25/1/2023), PELANGGAN SUDAH/BELUM MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI.SETEMPAT RUMAH KOSONG MOHON UNTUK MENGHUBUNGI DAHULU PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DOLOPO"
                },
                {
                    "no_laporan": "K1423020100350",
                    "waktu_lapor": "01/02/2023 13:48:30",
                    "waktu_response": "01/02/2023 13:54:18",
                    "waktu_recovery": "01/02/2023 19:58:20",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 21842,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANANG",
                    "alamat_pelapor": "JL SADAR GG UTAMA IV NO - RT 08 RW 01 KEL KORPRI RAYA KEC  SUKARAME, KOTA BANDAR LAMPUNG, LAMPUNG - LOKASI DEKAT YAYASAN AL-KARIM RASYID INDONESIA",
                    "no_telp_pelapor": "085709531688",
                    "keterangan_pelapor": "TGL 06/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE  DENGAN NO AGENDA 171209912301061780 DAN 171209912301061779  DAN NO KODE PEMBAYARAN 1712012126985  DAN 1712012126984  . TGL 06/01/2023 BP DAN STROOM AWAL TELAH DILUNASI MELALUI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5223020101021",
                    "waktu_lapor": "01/02/2023 13:48:46",
                    "waktu_response": "01/02/2023 13:50:43",
                    "waktu_recovery": "01/02/2023 15:14:39",
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 5036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENDAH",
                    "alamat_pelapor": "JL KEMANG RAYA NO 57 RT 5 RW 5 KEL KALIBARU KEC CILODONG KOTA DEPOK JABAR",
                    "no_telp_pelapor": "6281585077488",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. PELANGGAN MERASA TOKEN BOROS UNTUK 6 APP PRABAYAR. PEMBELIAN TOKEN RP 100.000,- BIASANYA UNTUK 15 HARI NAMUN SAAT INI HANYA 1 MINGGU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5123020100901",
                    "waktu_lapor": "01/02/2023 13:49:45",
                    "waktu_response": "01/02/2023 13:52:07",
                    "waktu_recovery": "01/02/2023 13:54:56",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM",
                    "alamat_pelapor": "JL KYAIMANGUN III RT4 RW 5, KEL PAKINTELAN, KEC GUNUNGPATI, KOTA SEMARANG, JAWA TENGAH",
                    "no_telp_pelapor": "082257572900",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T TARIF/DAYA 1300 VA NOMER AGENDA 523539912301257411NO REGISTER 5235312075119 BP LUNAS PADA TGL (25 //01 /2023), PELANGGAN SUDAH  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K1223020100210",
                    "waktu_lapor": "01/02/2023 13:50:23",
                    "waktu_response": "01/02/2023 13:53:45",
                    "waktu_recovery": "01/02/2023 15:07:27",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 4422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AKBAR",
                    "alamat_pelapor": "JL KARTAMA GG NURKARMILA     RT-5 / RW-6",
                    "no_telp_pelapor": "081274951037",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN 32762425528758405087 UPDATE VKRN 43/ TIDAK ADA PEMBAHARUAN APP (SISA KWH = 352 KWH) // PELANGGAN YBS MELAPOR KEMBALI,13:58 01/02/2023 UPDATE ALAMAT : JL KARTAMA GG NURKARMILA  NO - RT-5 / RW-6 KEL MAHARATU KEC MAROYAN DAMAI KOTA PEKAN BARU // DEKAT SEKOLAH TK  MOHON PENANGANANNYA (CC.53.BUDIANA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5223020101024",
                    "waktu_lapor": "01/02/2023 13:52:34",
                    "waktu_response": "01/02/2023 13:58:35",
                    "waktu_recovery": "01/02/2023 14:16:31",
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 1076,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRIK",
                    "alamat_pelapor": "JL PANTAI INDAH SELATAN I BLK H NO.1 P I K, KAMAL MUARA, PENJARINGAN, KOTA ADM. JAKARTA UTARA, DKI JAKARTA",
                    "no_telp_pelapor": "6287888512559",
                    "keterangan_pelapor": "PELANGGAN MELAKUKAN REGISTRASI PD DI ID PEL : 548300527722 DENGAN TARIF/DAYA (S3/690000VA-S3/865000VA) DENGAN NO REGISTER : 5421013159091. PADA SAAT PELANGGAN AKAN MELAKUKAN PEMBAYARAN TIDAK BISA PADA DATA TERDAPAT TULISAN PEMBATALAN PERMOHONAN. PELANGGAN TIDAK DIBERIKAN INFORMASI MENGENAI PEMBATALAN PERMOHONAN TERSEBUT, MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5123020100906",
                    "waktu_lapor": "01/02/2023 13:54:21",
                    "waktu_response": "01/02/2023 14:13:39",
                    "waktu_recovery": "01/02/2023 14:42:50",
                    "durasi_response_time": 1158,
                    "durasi_recovery_time": 1751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDI",
                    "alamat_pelapor": "DN SIGARKUPATNO 0 RT 03 RW 05, PANGKALANPARI, JATITUJUH, KAB. MAJALENGKA, JAWA BARAT",
                    "no_telp_pelapor": "085321303703",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB ..TARIF/DAYA I2/131000 NOMER AGENDA 535279912211050860 NO REGISTER 5352711070516 BP LUNAS PADA TGL (08/11/2022), PELANGGAN KURANG MENGETAHUI  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JATIWANGI"
                },
                {
                    "no_laporan": "K1223020100212",
                    "waktu_lapor": "01/02/2023 13:55:20",
                    "waktu_response": "01/02/2023 14:36:13",
                    "waktu_recovery": "01/02/2023 14:37:09",
                    "durasi_response_time": 2453,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU THERESIA",
                    "alamat_pelapor": "ASRAMA PUTRA ST.YOSEP  JL GAJAH MADA NO. RT- 02 / RW- 12 KEL TITIAN ANTUI KEC PINGGIR KAB BENGKALIS RIAU",
                    "no_telp_pelapor": "076592373",
                    "keterangan_pelapor": "MOHON BANTUAN, PADA TGL 20/1/2023 PELANGGAN DATANG KE ULP MELAKUKAN MIGRASI TARIF DENGAN MEMBAWA PERSYARATAN TERKAIT MIGRASI TARIF, NAMUN SAMPAI SAAT INI PELANGGAN BELUM DILAKUKAN KONFIRMASI DAN SURVEY",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5223020101032",
                    "waktu_lapor": "01/02/2023 13:56:07",
                    "waktu_response": "01/02/2023 13:57:51",
                    "waktu_recovery": "01/02/2023 21:21:16",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 26605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUTRI",
                    "alamat_pelapor": "JL. PONDOK UNGU, PERUM. PONDOK UNGU PERMAI CLUSTER SANUR SEKTOR V BLOK S6 NO. 23 RT 003 RW 049. KEL. BAHAGIA KEC. BABELAN KOTA BEKASI DEKAT SDIT AT TAQWA PUSAT JIKA GOOGLE MAP, KETIK HOMEMADE IBOEN",
                    "no_telp_pelapor": "085717233378",
                    "keterangan_pelapor": "MOHON BATUAN LAYANAN PROGRAM GESER / PINDAH APP METER DIKARENAKAN TEMBOK SUDAH RAPUH. PELANGGAN SELAKU PEMILIK PERSIL. NO KTP PEMILIK PERSIL : 3175024803870006. PELANGGAN SUDAH MELUNASI PEMBAYARAN PENGGESERAN KWH METER PADA TANGGAL 31/01/2023 SEBESAR RP.  97,509. PELANGGAN PERNAH LAPOR DENGAN NO: K3223012900098, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5123020100908",
                    "waktu_lapor": "01/02/2023 13:58:13",
                    "waktu_response": "01/02/2023 14:00:34",
                    "waktu_recovery": "01/02/2023 17:11:10",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 11436,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU MUTIA",
                    "alamat_pelapor": "JLN LAPANGAN BOLA NO.5 RT 02 RW 7 KEL SRENGSENG KEC KEMBANGAN JAKARTA BARAT - ACUAN: DI DEPAN ALFAMART",
                    "no_telp_pelapor": "081285677592",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN DAN KONFIRMASI TERKAIT PELANGGAN MENGELUHKAN REKENING LISTRK MULAI BULAN SEPTEMBER 2022 SAMPAI REKENING BULAN JANUARI 2023 DIRASA PELANGGAN JUMLAH TAGIHANNYA MELONJAK (ID PEL: 543300436842) , ANGKA STAND REKENING JANUARI 2023 = 54.081 , ANGKA STAND APP PELANGGAN TGL 01/02/2023 = 54.321 , PERSIL DIHUNI, PEMAKAIAN ELEKTRONIK SUDAH DIKURANGI (HANYA MENYALAKAN LAMPU DAN KIPAS ANGIN SAJA , PETUGAS CATTER TIDAK MENGETAHUI SATANG ATAU TIDAK , LETAK APP MUDAH DIJANGKAU ,REKENING LISTRIK SUDAH DILUNASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K1423020100358",
                    "waktu_lapor": "01/02/2023 14:01:31",
                    "waktu_response": "01/02/2023 14:57:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3357,
                    "durasi_recovery_time": 33928444,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14443301354",
                    "nama_pelapor": "BP JONI ",
                    "alamat_pelapor": "JL RAYA KOBAK KM 27 RT-6 / RW-0 NO 0 KEL BELILIT KEC NAMANG KAB BANGKA TENGAH, BANGKA BELITUNG. ",
                    "no_telp_pelapor": "085764441117",
                    "keterangan_pelapor": "MUTASI_K (G9923020188442:tidak bisa isi pulsa) - TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL (NO TOKEN : 0508 6523 0133 0215 5597) DENGAN NO METER 14443301354 DAN SISA KWH 11.11 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOBA"
                },
                {
                    "no_laporan": "K3223020100255",
                    "waktu_lapor": "01/02/2023 14:02:48",
                    "waktu_response": "01/02/2023 14:26:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1446,
                    "durasi_recovery_time": 33930278,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SILASANTO ",
                    "alamat_pelapor": "JL BUFER PERUM PEMDA BLOK B RT 01 RW 2 KEL WAENA DISTRIK HERAM KOTA JAYAPURA . ",
                    "no_telp_pelapor": "82188190464",
                    "keterangan_pelapor": "MUTASI_K (G9923020188412:abe11) - MOHON BANTUAN LAYANAN , PELANGGAN MEMINTA PENGAMANAN JARINGAN/SR KRN SORE INI PELANGGAN BERMAKSUD MELAKUKAN PERAMPALAN POHON DI LOKASI TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5123020100919",
                    "waktu_lapor": "01/02/2023 14:03:35",
                    "waktu_response": "01/02/2023 14:23:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1188,
                    "durasi_recovery_time": 33930489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAN",
                    "alamat_pelapor": "PR GRAND PERMATA BLOK F3 NO 12 KEL CIBALONGSARI KEC KLARI KAB KARAWANG / DARI PASAR KOSAMBI MASUK TERUS SAMPAI UJUNG, SEBELUM JEMBATAN, DI KIRI JALAN ",
                    "no_telp_pelapor": "082123901781",
                    "keterangan_pelapor": "MOHON LAYANAN PINDAH APP TERKAIT RENOVASI. NIK PEMILIK 3374060807930001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOSAMBI"
                },
                {
                    "no_laporan": "K5223020101046",
                    "waktu_lapor": "01/02/2023 14:04:38",
                    "waktu_response": "01/02/2023 14:05:55",
                    "waktu_recovery": "01/02/2023 14:34:16",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 1701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KIKI",
                    "alamat_pelapor": "JL.SWADAYA 2 RT 004/RW009 NO. 25 KELURAHAN MANGGARAI KECAMATAN TEBET, KOTA JAKARTA SELATAN, PROVINSI DKI JAKARTA, GG GURAMI DEKAT MASJID NURUL HUDA",
                    "no_telp_pelapor": "081311296885",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM SISA 265,9 KWH, NO TOKEN 0146 6768 5689 6549 5217 DAN 0719 9675 3549 9632 4496\\n\\n",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5123020100924",
                    "waktu_lapor": "01/02/2023 14:06:26",
                    "waktu_response": "01/02/2023 14:28:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1312,
                    "durasi_recovery_time": 33930194,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AKHMAD",
                    "alamat_pelapor": "DS BATUAN SUMENEP    RT 4 RW  2 JL  RAYA LENTENG NO - KEC  BATUAN KAB SUMENEP . DEKAT SKB ",
                    "no_telp_pelapor": "082335639667",
                    "keterangan_pelapor": "MUTASI_K (G9923020188558:mohon bantuan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA  55  KWH\\nTIDAK ADA PEMBAHARUAN KWH METER \\nNO TOKEN  02452917183921713753\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5123020100929",
                    "waktu_lapor": "01/02/2023 14:07:51",
                    "waktu_response": "01/02/2023 14:11:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 33931206,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE",
                    "alamat_pelapor": "JL RAYA SERPONG PR WHITE DIAMOND 3 RESIDENCE NO 30   RT2 RW14 KEL JELUPANG KEC SERPONG UTARA TANGSEL :: DEPAN RUMAH PAK RT ",
                    "no_telp_pelapor": "081367788899",
                    "keterangan_pelapor": "MUTASI_K (G9923020188406:tlg cek) - MHON BANTUAN PEMERIKSAAN DIMANA JIKA PELANGGAN MENYALAKAN ALAT LISTRIK MAKA KONDISI LISTRIK PADAM DAN DISPLAY APP TERTERA DAYA LEBIH. PADAHAL MCB APP ON, SEKERING ON \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101054",
                    "waktu_lapor": "01/02/2023 14:08:11",
                    "waktu_response": "01/02/2023 14:27:49",
                    "waktu_recovery": "01/02/2023 14:42:15",
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nzsputra_11",
                    "alamat_pelapor": "JALAN BAHKILONG RT/RW 08/04,SUKASARI ,SERANG BARU ,KAB BEKASI(TOKO HANNA FRIEDCHICKEN)",
                    "no_telp_pelapor": "082111587372",
                    "keterangan_pelapor": "BLOCKING TOKEN PTL MENYALA SISA KWH 30",
                    "media": "Instagram",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100222",
                    "waktu_lapor": "01/02/2023 14:11:33",
                    "waktu_response": "01/02/2023 14:12:43",
                    "waktu_recovery": "01/02/2023 14:38:59",
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 1576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LISMA DEWI",
                    "alamat_pelapor": "JL SM RAJA NO 317 RT 0 RW 0 KEL AEK MANIS KEC SIBOLGA SELATAN  KOTA SIBOLGA ACUAN DEPAN TOKO MATAHARI KOMPUTER, DAN INDAH KARGO LOGISTIK",
                    "no_telp_pelapor": "081375306868",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES GESER/PINDAH SR DIKARENAKAN TERKENA AIR KARNEA TERLALU DEKAT PAGAR RUMAH . PEANGGAN KHAWATIR TERJADI KORSLETING",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5123020100941",
                    "waktu_lapor": "01/02/2023 14:13:35",
                    "waktu_response": "01/02/2023 14:14:25",
                    "waktu_recovery": "01/02/2023 14:29:20",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "85292",
                    "nama_pelapor": "IBU JULI ",
                    "alamat_pelapor": "PR GRIYA LOKA BSD JL WORTEL IV BLOK E3 NO 10 RT2 RW9 KEL RAWA BUNTU KEC SERPONG KOTA TANGSEL / BELAKANG RUKO PERSAILED ",
                    "no_telp_pelapor": "0811805862",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP VIA CC PLN 123 TGL 16/06/2022, SUDAH ADA PEMBAYARAN NO REGISTER 5662032005149 LUNAS TGL 16/06/2022 SEBESAR RP 502.207 BUKTI PEMBAYARAN TERLAMPIR, TERKAIT K5422061601376  SUDAH DIKONFIRMASI OLEH PETUGAS NAMUN TIDAK ADA WAKTU YANG TEPAT UNTUK BERTEMU PELANGGAN DILOKASI KARENA LOKASI KOSONG, NAMUN HINGGA SAAT INI BELUM REALISASI , DILOKASI SAAT INI SUDAH ADA TUKANG UNTUK RENOVASI , ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K1223020100227",
                    "waktu_lapor": "01/02/2023 14:15:53",
                    "waktu_response": "01/02/2023 14:55:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2394,
                    "durasi_recovery_time": 33928545,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "JL SIDODADI PR BRITEN HOUSE BLOK C NO 1 KEL PERHENTIAN MARPOYAN KEC MARPOYAN DAMAI KOTA PEKANBARU ",
                    "no_telp_pelapor": "08127694867",
                    "keterangan_pelapor": "MUTASI_K (G9923020188445:kwh meter berbunyi) - MOHON PERIKSA APP. APP MENGELUARKAN BUNYI TIDAK WAJAR SEJAK 1/2/23. PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K1223020100228",
                    "waktu_lapor": "01/02/2023 14:16:08",
                    "waktu_response": "01/02/2023 14:35:10",
                    "waktu_recovery": "01/02/2023 14:37:14",
                    "durasi_response_time": 1142,
                    "durasi_recovery_time": 124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELI ",
                    "alamat_pelapor": "JL MERDEKA NO 53   RT-12 RW - KEL BINTAN KEC DUMAI KOTA KOTA DUMAI ",
                    "no_telp_pelapor": "081371671166",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN ID PEL 182501168168 TELAH MELAKUKAN PEMBELIAN TOKEN KONTER SEBESAR RP 50.000.- NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 1142  KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5123020100959",
                    "waktu_lapor": "01/02/2023 14:23:38",
                    "waktu_response": "01/02/2023 14:24:24",
                    "waktu_recovery": "01/02/2023 14:29:28",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMZAH ",
                    "alamat_pelapor": "PR BSD BLOK L4 NO.11 SEK 14.4 KEL LENGKONG KEC SERPONG SELATAN KOTA TANGSEL :: RUMAH POJOK PAGAR HITAM ",
                    "no_telp_pelapor": "081213588585",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN, UPDATE VKRN 43, SISA 17.15 KWH :: 05768340390834040750  39599836182722108506 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100962",
                    "waktu_lapor": "01/02/2023 14:24:46",
                    "waktu_response": "01/02/2023 15:13:32",
                    "waktu_recovery": "01/02/2023 16:51:13",
                    "durasi_response_time": 2926,
                    "durasi_recovery_time": 5861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JARWAN",
                    "alamat_pelapor": "DN BROTO RT-4 RW-02 DS BROTO KEC SLAHUNG KAB PONOROGO / APP METER DITENGAH SAWAH, DEKAT DK TLAMPIS BROTO. DARI BALAI DESA KE BARAT -+200M, LALU KE SELATAN -+500M",
                    "no_telp_pelapor": "082332617628",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (APP METER KETERANGAN GAGAL , NM TOKEN 4227-4302-0395-8379-9976 DAN 0467-8186-2250-2090-1658).  KONDISI PTL MENYALA. SISA PULSA (PELANGGAN TIDAK MENGETAHUI). APP METER BELUM ADA PEMBARUAN \\nK5123013100439 / LAPOAN SEBELUMNYA K5123013100439",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K1223020100236",
                    "waktu_lapor": "01/02/2023 14:24:47",
                    "waktu_response": "01/02/2023 14:31:44",
                    "waktu_recovery": "01/02/2023 14:35:09",
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 205,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD AFANDI",
                    "alamat_pelapor": "JL MERDEKA DOLOK SANGGUL NO - RT - RW - KEC DOLOK SANGGUL DS DOLOK SANGGUL  KAB HUMBANG HASUNDUTAN ACUAN BALIHO GUDANG GARAM ",
                    "no_telp_pelapor": "085270695212",
                    "keterangan_pelapor": "INPUT TOKEN TERTERA GAGAL SETELAH UPDATE VKRN 43,  SISA 198.81 KWH. NO TOKEN 0613 1349 6452 7974 1151",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DOLOK SANGGUL"
                },
                {
                    "no_laporan": "K5123020100964",
                    "waktu_lapor": "01/02/2023 14:26:10",
                    "waktu_response": "01/02/2023 15:38:08",
                    "waktu_recovery": "01/02/2023 19:13:11",
                    "durasi_response_time": 4318,
                    "durasi_recovery_time": 12903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001309473",
                    "nama_pelapor": "IBU ANIF",
                    "alamat_pelapor": "JL -  DS SUKOWIDI RT 4 RW 1 NO - KEC KARTOHARJO KAB MAGETAN // ACUAN DEKAT TEROWONGAN JALAN TOL SUKOWIDI ",
                    "no_telp_pelapor": "085646483991",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN RENOVASI DI NO IDPEL 515050368261 AN F ROHMAN NO KTP : 3520150108700001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAOSPATI"
                },
                {
                    "no_laporan": "K3223020100264",
                    "waktu_lapor": "01/02/2023 14:29:13",
                    "waktu_response": "01/02/2023 14:32:36",
                    "waktu_recovery": "01/02/2023 15:39:29",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 4013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINI ",
                    "alamat_pelapor": "JL.PADANG SELATAN  PR.CENDANA MATA AIR  THP.II  BLOK D NO.24  KEL.MT AIR KEC.PADANG SELATAN  KOTA PADANG ",
                    "no_telp_pelapor": "087872416118",
                    "keterangan_pelapor": "TGL 31/01/2023 APP DI BUNGGKAR  DAN DI TGL YANG SAMAM TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI.PTL MINTA SEGERA DISAMBUNG, ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5123020100971",
                    "waktu_lapor": "01/02/2023 14:31:11",
                    "waktu_response": "01/02/2023 14:32:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33929940,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL",
                    "alamat_pelapor": "JL SARONGAN DN SILIRBARU RT-2 RW-1  DS SILIRBARU KEC PESANGGARAN KAB BANYUWANGI // KE ARAH SARONGAN",
                    "no_telp_pelapor": "082336197990",
                    "keterangan_pelapor": "MUTASI_K (G9923020188416:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA. SISA PULSA 86 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JAJAG"
                },
                {
                    "no_laporan": "K3223020100266",
                    "waktu_lapor": "01/02/2023 14:31:31",
                    "waktu_response": "01/02/2023 14:32:33",
                    "waktu_recovery": "01/02/2023 15:21:51",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 2958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP SUPRIADI",
                    "alamat_pelapor": "JL - NO - KP KRTOS RT 1 RW 4, DESS SINDANG SARI, PASAR KEMIS, KAB TANGERANG SETEMPAT TOWER ",
                    "no_telp_pelapor": "087885442789",
                    "keterangan_pelapor": "PELANGGAN INGIN MENGAJUKAN PERPANJANGAN PS TERKAIT NO REG ; 5666029003184 , KEPERLUAN TOWER SELAMA 3 HARI DAYA 7700 VA MULAI TGL 2/2/2023 PKL 8 PAGI SD TGL 4/2/23 PELANGGAN INGIN DILAYANI DGN 12 JAM NYALA , PEMOHON AN BP ASEP SUPRIADI NIK ; 3671131011660007  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020101112",
                    "waktu_lapor": "01/02/2023 14:34:55",
                    "waktu_response": "01/02/2023 14:49:11",
                    "waktu_recovery": "01/02/2023 15:12:18",
                    "durasi_response_time": 856,
                    "durasi_recovery_time": 1387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARYO",
                    "alamat_pelapor": "DN KEMUKUS KEL KALIWIRO  RT-2 / RW-2 KEC KALIWIRO KAB WONOSOBO// PERTIGGAN TUGU DOPLAK KALIWIRO ",
                    "no_telp_pelapor": "081275443810",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN. PTL NORMAL SISA 18 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBUMEN"
                },
                {
                    "no_laporan": "K5223020101115",
                    "waktu_lapor": "01/02/2023 14:37:04",
                    "waktu_response": "01/02/2023 14:42:08",
                    "waktu_recovery": "01/02/2023 19:21:59",
                    "durasi_response_time": 304,
                    "durasi_recovery_time": 16791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "8293800",
                    "nama_pelapor": "BP DEKI",
                    "alamat_pelapor": "JL. - NO.- KEL.TIRTONIRMOLO KEC KASIHAN, KAB BANTUL DIY RT.6 RW.-  / DEKAT PABRIK GULA MADUKISMO ",
                    "no_telp_pelapor": "081215719978",
                    "keterangan_pelapor": "TANGGAL 30/01/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK JANUARI TELAH DILUNASI VIA UNIT, MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5223020101116",
                    "waktu_lapor": "01/02/2023 14:37:56",
                    "waktu_response": "01/02/2023 15:00:02",
                    "waktu_recovery": "01/02/2023 15:47:32",
                    "durasi_response_time": 1326,
                    "durasi_recovery_time": 2850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmed Alif_",
                    "alamat_pelapor": "PANGEBATAN RT 4 RW 2, JLN LOGAWA , KONTRAKAN ISI 3 PETAK",
                    "no_telp_pelapor": "089665923805",
                    "keterangan_pelapor": "TERKAIT K5423012706841, MOHON TINDAK LANJUT DAN PENYELESAIANNYA. PERGANTIAN APP PRABAYAR KARENA PEREMAJAAN. SESUAI INFO PELANGGAN  MASIH TERDAPAT SISA KWH 40 an KWH PADA (ID METER LAMA 45102432973). YBS MENGINGINKAN AGAR TOKEN TSB DAPAT DIKONVERSI KE APP BARU (ID METER : 32209752479).",
                    "media": "Facebook",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5123020100988",
                    "waktu_lapor": "01/02/2023 14:38:45",
                    "waktu_response": "01/02/2023 14:57:57",
                    "waktu_recovery": "01/02/2023 15:17:27",
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 1170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RANTI",
                    "alamat_pelapor": "JL RAYA TENGAH NO 9  CLUSTER CHELSEA MODERN HOME   RT-8 / RW-12 KEL KP TENGAH KEC KRAMAT JATI JAKTIM /DEKAT MASJID DAN UNIVESITAS 13520",
                    "no_telp_pelapor": "081328225515",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN RENOVASI NIK 3201034806900004 A/N MARTHA FIRANTI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K3223020100271",
                    "waktu_lapor": "01/02/2023 14:38:59",
                    "waktu_response": "01/02/2023 14:55:20",
                    "waktu_recovery": "01/02/2023 15:10:13",
                    "durasi_response_time": 981,
                    "durasi_recovery_time": 893,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA ",
                    "alamat_pelapor": "JL LINTAS BAHAUR KALAWA NO 0 RT 6 RW 0 KEL KALAWA KEC KAHAYAN HILIR KAB PULANG PISAU KALIMANTAN TENGAH . DEPAN GARDU INDUK ",
                    "no_telp_pelapor": "6285753488341",
                    "keterangan_pelapor": "JL LINTAS BAHAUR KALAWA NO 0 RT 6 RW 0 KEL KALAWA KEC KAHAYAN HILIR KAB PULANG PISAU KALIMANTAN TENGAH . DEPAN GARDU INDUK ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PULANG PISAU"
                },
                {
                    "no_laporan": "K5123020100989",
                    "waktu_lapor": "01/02/2023 14:39:22",
                    "waktu_response": "01/02/2023 14:47:01",
                    "waktu_recovery": "01/02/2023 14:52:56",
                    "durasi_response_time": 459,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RASYID ",
                    "alamat_pelapor": "DS KLABANG  NO.0  RT-8  RW-4 KEC KLABANG KAB BONDOWOSO ( JL. RAYA BONDOWOSO  )   ( LOKASI SULIT DILALUI BILA HUJAN ) ",
                    "no_telp_pelapor": "082310633104",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 32106066312 KESULITAN PEMBELIAN TOKEN 100.000,-  DI ( M KIOS / ALFAMART  ) DENGAN KETERANGAN  ( MELEBIHI BATAS APP ) DAN KETERANGAN ''  TIDAK ADA KENDALA PEMBELIAN  ” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 10 KWH . TERIMAKASIH   ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BONDOWOSO"
                },
                {
                    "no_laporan": "K1223020100245",
                    "waktu_lapor": "01/02/2023 14:40:20",
                    "waktu_response": "01/02/2023 14:56:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 956,
                    "durasi_recovery_time": 33928516,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDISON ",
                    "alamat_pelapor": "JL M.IDRIS NO.8-C RT.- RW - KEL SEI PUTIH KEC MEDAN PETISAH KOTA MEDAN PROVINSI SUMATERA UTARA // DIDEKAT HOTEL OYO DAN KANTOR LURAH ",
                    "no_telp_pelapor": "085362629988",
                    "keterangan_pelapor": "MUTASI_K (G9923020188434:Gangguan) - TGL. 24/01/2023 PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN (NAMA PETUGAS TIDAK TAHU) DENGAN NO LG G1223012400713 TANPA DISERTAI PENYEGELAN KEMBALI APP. MOHON AGAR SEGERA DAPAT DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. DAN SELURUH DI APP BELUM DI SEGEL. PELANGGAN PERNAH LAPOR DENGAN NO K1223012500472, K1223013100306, STATUS SELESAI. PELANGGN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K1223020100248",
                    "waktu_lapor": "01/02/2023 14:42:25",
                    "waktu_response": "01/02/2023 15:09:51",
                    "waktu_recovery": "01/02/2023 15:30:06",
                    "durasi_response_time": 1646,
                    "durasi_recovery_time": 1215,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAJA",
                    "alamat_pelapor": "JL MEKATANI BLOK 2 NO.10 RT- / RW- DN II DESA MARENDAL I KEC PATUMBAK KAB DELI SERDANG SUMUT",
                    "no_telp_pelapor": "082364262127",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 2023 = 69350 APP TGL 1/2/2023 = 69155 RUMAH DIHUNI, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K1423020100383",
                    "waktu_lapor": "01/02/2023 14:43:30",
                    "waktu_response": "01/02/2023 15:52:11",
                    "waktu_recovery": "01/02/2023 15:53:38",
                    "durasi_response_time": 4121,
                    "durasi_recovery_time": 87,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA",
                    "alamat_pelapor": "PR NOVEL INDAH II, JL KOMPLEK PERMATA BERLIAN BLOK C NO 3 KEL SEI SAPIH KEC KURANJI KOTA PADANG",
                    "no_telp_pelapor": "08116650146",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 4 BULAN YANG LALU DENGAN NO METER 22121456325 SISA 37 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5123020100995",
                    "waktu_lapor": "01/02/2023 14:46:43",
                    "waktu_response": "01/02/2023 14:48:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 33928986,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REGI",
                    "alamat_pelapor": "JL DIPONEGORO NO.19 D RT-1 RW-1 KEL NIMBAAN KEC PANJI KAB SITUBONDO / DEKAT BANK BTN",
                    "no_telp_pelapor": "085257022187",
                    "keterangan_pelapor": "MUTASI_K (G9923020188426:cek) - TIDAK DAPAT ENTRY TOKEN TANPA KET, SISA PULSA 88.9 KWH, 60102854181025591428, SISA KWH SEBELUMNYA TIDAK BERTAMBAH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5123020100998",
                    "waktu_lapor": "01/02/2023 14:47:04",
                    "waktu_response": "01/02/2023 15:39:50",
                    "waktu_recovery": "01/02/2023 16:50:21",
                    "durasi_response_time": 3166,
                    "durasi_recovery_time": 4231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANGKUT PRANGIN -ANGIN ",
                    "alamat_pelapor": "JL PETRANG GG.SEMPAKATA NO 28A RT/RW- KEL KAMPUNG DALAM KEC KABANJAHE KOTA KABANJAHE , DEKAT RUMAH WAKIL BUPATI ",
                    "no_telp_pelapor": "082297550040",
                    "keterangan_pelapor": "TANGGAL  PELANGGAN  TDK MENGETAHUI  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023  PEMBAYARAN TAGIHAN  DIBULAN  FEBRUARI  2023   TELAH DILUNASI VIA INDOMART  . NAMUN PELANGGAN MENGALAMI KESULITAN  PEMBAYARAN  UNTUK TAGIHAN   DIBULAN  JANUARI  2023   PTL MINTA DISAMBUNG KEMBALI/UPDATE ALAMAT.CC.51.FITRIDY ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5123020101003",
                    "waktu_lapor": "01/02/2023 14:50:19",
                    "waktu_response": "01/02/2023 15:23:17",
                    "waktu_recovery": "01/02/2023 15:49:15",
                    "durasi_response_time": 1978,
                    "durasi_recovery_time": 1558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14024307077",
                    "nama_pelapor": "BP DANAR",
                    "alamat_pelapor": "JL RAYA PENGASINAN PR THE MINIMALIS NO 32 RT- RW- KEL JATIMULYA KEC TAMBUN SELATAN KAB BEKASI\\nDEKAT HOLAND BAKERY",
                    "no_telp_pelapor": "081392605228",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH.728.93 / NO TOKEN : 19799254033599043822/ TIDAK MENGETAHUI ADA PEMBAHARUAN APP",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5123020101005",
                    "waktu_lapor": "01/02/2023 14:50:20",
                    "waktu_response": "01/02/2023 15:17:39",
                    "waktu_recovery": "01/02/2023 16:21:01",
                    "durasi_response_time": 1639,
                    "durasi_recovery_time": 3802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1684165",
                    "nama_pelapor": "BP IBRAHIM ",
                    "alamat_pelapor": "JL SUNAN GIRI NO 52 RT 2 RW 3 KEL KEBOMAS KEC KEBOMAS KAB GRESIK // DEPAN KANTOR KECAMATAN ",
                    "no_telp_pelapor": "081216603450",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANURI TELAH DILUNASI PLN RAYON TERKAIT PTL MINTA SEGERA DISAMBUNG. (PELANGGAN SUDAH KE RAYON UNTUK MELUNASI PEMBAYARAN BULAN JANUARI 2023) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K1223020100259",
                    "waktu_lapor": "01/02/2023 14:52:57",
                    "waktu_response": "01/02/2023 15:25:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1959,
                    "durasi_recovery_time": 33926756,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHLISIN ",
                    "alamat_pelapor": "JL. SETRO BARU GG SETRO BARU UTARA 1 NO 60 RT-5 / RW-3 KEL TUGU SETRO KEC TAMBAK SARI KOTA SURABAYA. DIDEKAT POM BENSIN KEDUNG COEK",
                    "no_telp_pelapor": "081703255423",
                    "keterangan_pelapor": "MUTASI_K (G9923020188472:keypad rusak) - PELANGGAN PERNAH LAPOR DENGAN NO LAPOR K5323013100397 STATUS SELESAI PELANGGAN TIDAK KONFIRMASI SD 1X6 JAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5123020101014",
                    "waktu_lapor": "01/02/2023 14:53:25",
                    "waktu_response": "01/02/2023 15:01:28",
                    "waktu_recovery": "01/02/2023 15:33:17",
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 1909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10025742",
                    "nama_pelapor": "IBU YOHANA RIWUNG",
                    "alamat_pelapor": "JL KERTAJAYA INDAH TIMUR 16A NO.17 RT 0 RW 0  KEL.KLAMPIS KEC.-  KOD  SURABAYA / LOKASI  KOMPLEK  PERTOKOAN MEGA  GALAXI   ",
                    "no_telp_pelapor": "082116789188",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 30/01/2023 TAGIHAN BULAN JANUARI 2023 TELAH DILUNASI VIA M-BCA PTL MINTA DISAMBUNG KEMBALI (LOKASI RUKO KOSONG) \\nPELANGGAN PERNAH LAPOR DENGAN NO LAPOR  K5123013000926   STATUS SELESAI  BELUM ADA TINDAK LANJUT, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020101021",
                    "waktu_lapor": "01/02/2023 14:55:20",
                    "waktu_response": "01/02/2023 15:11:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 970,
                    "durasi_recovery_time": 33927602,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TAUFIQ ROHMAN",
                    "alamat_pelapor": "JL.- PR BTN KOLOR BLOK I NO. 14C   RT-1 RW-6 KEL KOLOR KEC KOTA KAB SUMENEP / DEPAN SANGGAR TARI TARISNA ",
                    "no_telp_pelapor": "082337660455",
                    "keterangan_pelapor": "MUTASI_K (G9923020188456:tombol macet) - ANGKA KEYPAD ( 7 ) PADA APP PRABAYAR TIDAK BERFUNGSI SEJAK TANGGAL 01/02/2023 NO METER 32112280584 ( PTL NYALA ) SISA 1731 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5123020101028",
                    "waktu_lapor": "01/02/2023 14:58:13",
                    "waktu_response": "01/02/2023 15:36:04",
                    "waktu_recovery": "01/02/2023 16:06:25",
                    "durasi_response_time": 2271,
                    "durasi_recovery_time": 1821,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32002906470",
                    "nama_pelapor": "BP TASMIDI",
                    "alamat_pelapor": "PERUM BLURU PERMAI BLOK K NO 3 KEL BLURU KIDUL KEC SIDOARJO KAB SIDOARJO ",
                    "no_telp_pelapor": "08123144693",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA ,SISA KWH 15 DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS , NO TOKEN 52920363170551435744 , 40815961361416449019",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020101032",
                    "waktu_lapor": "01/02/2023 15:01:20",
                    "waktu_response": "01/02/2023 15:40:21",
                    "waktu_recovery": "01/02/2023 16:50:26",
                    "durasi_response_time": 2341,
                    "durasi_recovery_time": 4205,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANGKUT ",
                    "alamat_pelapor": "JL PETRANG GG.SEMPAKATA NO 28A RT/RW- KEL KAMPUNG DALAM KEC KABANJAHE KOTA KABANJAHE , DEKAT RUMAH WAKIL BUPATI ",
                    "no_telp_pelapor": "082297550040",
                    "keterangan_pelapor": "IDPEL 122190086349  TAGIHAN BULAN JAN 2023 PELANGGAN BELUM MERASA PEMBAYARAN , PELANGGAN KONFIRMASI UNTUK PEMBAYARAN TAGIHAN TERSEBUT (INDIKASI DANA TALANGAN) YANG RESMI MELALUI/VIA APA , MOHON BANTUAN KONFIRMASI KE PELANGGAN. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5223020101172",
                    "waktu_lapor": "01/02/2023 15:05:28",
                    "waktu_response": "01/02/2023 15:08:13",
                    "waktu_recovery": "01/02/2023 15:32:38",
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 1465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2675180",
                    "nama_pelapor": "BP BAYU ",
                    "alamat_pelapor": "GG GARUDA JL.BATAS DUKUH SARI 42 - RT-0 / RW-0",
                    "no_telp_pelapor": "6285739436868",
                    "keterangan_pelapor": "PELANGGAN MEMOHON UNTUK MELAKUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAMUN DI WILAYAH PELANGGAN TIDAK TERSEDIA PASCABAYAR. PELANGGAN MEMOHON UNTUK TETAP MELAKUKAN MIGRASI MENUJU PASCABAYAR. MOHON PELANGGAN DI KONFIRMNASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5123020101043",
                    "waktu_lapor": "01/02/2023 15:06:40",
                    "waktu_response": "01/02/2023 15:12:43",
                    "waktu_recovery": "01/02/2023 15:34:44",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 1321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKI ",
                    "alamat_pelapor": "PR MIRAH DELIMA REGENCY BLOK C  NO 18 RT 42 RW 09 JL  MIRAH DELIMA REGENCY KEL  GADUNG  KEC DRIYOREJO  PERUMNAS KOTA BARU  DRIYOREJO  KAB GRESIK  /  DEPAN BALAI   RW  ",
                    "no_telp_pelapor": "082140025542",
                    "keterangan_pelapor": "PELANGGAN  SEBELUMNYA   SDH   ADA  PEMBELIAN PULSA   NAMUN  NO TOKEN  BLM SEMPAT  DIENTRYKAN ( RP  50.000 4463 3460 3015 8251 5154 DAN  ( RP 20.000=0533 3011 2921 4941 5302  ) KRN APP EROR  DAN SAAT INI  SDH ADA PERGANTIAN APP YANG  BARU  DENGAN  NOMETER YANG LAMA  ( 14007451884 ) DAN  NOMETER YANG  BARU  50001857353",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5123020101049",
                    "waktu_lapor": "01/02/2023 15:09:06",
                    "waktu_response": "01/02/2023 15:15:43",
                    "waktu_recovery": "01/02/2023 15:34:15",
                    "durasi_response_time": 397,
                    "durasi_recovery_time": 1112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000398853",
                    "nama_pelapor": "IBU DESIA  ",
                    "alamat_pelapor": "PR   GRIYA SENTOSO  KOMPLEKS HEKSA CIPTA BLOK    A11   NO   10  KEL  WANCI MEKAR  RT  3  RW  9 JL   -  KEC  KOTA BARU KAB. KARAWANG  / BELAKANG  KANTOR KEC    KOTA BARU ",
                    "no_telp_pelapor": "082125375798",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN PELANGGAN MENGELUHKAN TAGIHAN LISTRIK BULAN  FEBRUARI  2023  MELONJAK  , STAND METER TGL  01/02/2023 =   5.479 PETUGAS CATER( JARANG   DATANG  ) KWH METER  MUDAH  DIJANGKAU , LOKASI DI ( HUNI  ) DAN PEMAKAIAN NYA  NORMAL. TERIMA KASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5123020101055",
                    "waktu_lapor": "01/02/2023 15:13:21",
                    "waktu_response": "01/02/2023 15:18:07",
                    "waktu_recovery": "01/02/2023 16:01:23",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 2596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "JL RAYA JEMURSARI NO 140 RT 001 RW 007 KEL JEMUR WONOSARI KEC WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085334200241",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100196, PELANGGAN MINTA INFO PENYEBAB  BANYAK RUMAH PADAM  TGL 01/02/2023 PUKUL  07.40-07.56  /INFO PELANGGAN ADA TRAFO DEKAT BCA JEMURSARI MUNGKIN DARI SANA DIPERBAIKI ATAU SEPERTI APA PELANGGAN MINTA KEPASTIAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020101188",
                    "waktu_lapor": "01/02/2023 15:15:04",
                    "waktu_response": "01/02/2023 15:23:38",
                    "waktu_recovery": "01/02/2023 15:25:04",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14070585063",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL PROF DR SUPOMO NO 55 RT - RW -  KEL MANGKUBUMEN KEC BANJARSARI KOTA SURAKARTA LOKASI RESTO PETUL SOLO",
                    "no_telp_pelapor": "0271737379",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223011901356, BELUM ADA PERBAIKAN PETUGAS.  TGL 13/01/2023 PELAPORAN PELANGGAN MELALUI (CC 123.) DENGAN NOMOR LAPOR G5223011300900 PERIHAL 1 RUMAH PADAM MENYALA 5-6 KALI PERHARI. MCB ON  SEKRING ONSUDAH DI CEK PETUGAS BTL TIDAK ADA KENDALA . PERBAIKAN DILAKUKAN OLEH PETUGAS PLN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR (PTL/APP/MCB) DAPAT DIPASANG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K1223020100270",
                    "waktu_lapor": "01/02/2023 15:16:24",
                    "waktu_response": "01/02/2023 16:24:30",
                    "waktu_recovery": "01/02/2023 17:41:51",
                    "durasi_response_time": 4086,
                    "durasi_recovery_time": 4641,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIS",
                    "alamat_pelapor": "JL SETIA TJ.GUSTA NO 24 F KEL TANJUNG KUSTA KEC MEDAN HELVETIA KOTA MEDAN ACUAN DEKAT MESJID AL HASANAH",
                    "no_telp_pelapor": "0618448791",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASANNYA PELANGGAN DENGAN ID PEL 120110208450 DAN 128030055498 SUDAH MELENGKAPI SYARAT UNTUK UBAH TARIF KE BISNIS DAN SUDAH MENGAJUKAN LANGSUNG KE ULP HELVETIA PADA TANGGAL 19 DAN 26 DESEMBER DAN PERTUGAS YANG MENERIMA  BERKAS BERNAMA DWITA SIREGAR NAMUN SAMPAI SEKARANG BELUM TEREALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K1223020100272",
                    "waktu_lapor": "01/02/2023 15:16:45",
                    "waktu_response": "01/02/2023 16:24:17",
                    "waktu_recovery": "01/02/2023 17:41:44",
                    "durasi_response_time": 4052,
                    "durasi_recovery_time": 4647,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIS",
                    "alamat_pelapor": "JL KARYA CILINCING NO.31 KEL KARANG BEROMBAK KEC MEDAN BARAT KOTA MEDAN ACUAN DEKAT MESJID ALFAJAR ",
                    "no_telp_pelapor": "0618448791",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASANNYA PELANGGAN DENGAN ID PEL 120110408420 DAN 120110020132 SUDAH MELENGKAPI SYARAT UNTUK UBAH TARIF BISNIS DAN SUDAH MENGAJUKAN LANGSUNG KE ULP HELVETIA PADA TANGGAL 19 DAN 26 DESEMBER DAN PERTUGAS YANG MENERIMA  BERKAS BERNAMA DWITA SIREGAR NAMUN SAMPAI SEKARANG BELUM TEREALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5223020101193",
                    "waktu_lapor": "01/02/2023 15:17:02",
                    "waktu_response": "01/02/2023 15:47:39",
                    "waktu_recovery": "01/02/2023 17:07:56",
                    "durasi_response_time": 1837,
                    "durasi_recovery_time": 4817,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000097320812",
                    "nama_pelapor": "LOUDRY CHRYSTIANDI/loudry_ch ",
                    "alamat_pelapor": "PERUMAHAN BUKIT WARINGIN BLOK H8 NO 19 BOJONGGEDE BOGOR RT 05 RW 14, ATAU DI MAPS BISA KETIK FRINKA SALON",
                    "no_telp_pelapor": "081957370100",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK FEBRUARI BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 5432. REK BELUM DILUNASI. (KONDISI RUMAH HUNI, BERPAGAR DAN SESUAI INFORMASI PELANGGAN TIDAK DIKUNCI,  LETAK KWH MUDAH DIJANGKAU). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT.\\n",
                    "media": "Instagram",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5223020101199",
                    "waktu_lapor": "01/02/2023 15:18:35",
                    "waktu_response": "01/02/2023 15:25:21",
                    "waktu_recovery": "01/02/2023 15:39:29",
                    "durasi_response_time": 406,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE MACHRONI",
                    "alamat_pelapor": "JL KEDAUNG BARU RT.03/05, KEDAUNG BARU, NEGLASARI, KOTA TANGERANG, BANTEN",
                    "no_telp_pelapor": "085326880883",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB MELALUI PLN MOBILE TARIF/DAYA (B2/10600VA) NO REGISTER 5666011285990 BP LUNAS PADA TANGGAL (25/01/2023)  PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5123020101064",
                    "waktu_lapor": "01/02/2023 15:18:42",
                    "waktu_response": "01/02/2023 15:33:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 916,
                    "durasi_recovery_time": 33926254,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "1226266",
                    "nama_pelapor": "BP    HELMI  ",
                    "alamat_pelapor": "JL DIENG WISTROP BLOK DN NO 13 RT 2 RW 8 KEL KEPUH KIRIMAN KEC  WARU KAB SIDOARJO  /  DEKAT  MASJID  AL IKHSAN  ",
                    "no_telp_pelapor": "0318666729",
                    "keterangan_pelapor": "MUTASI_K (G9923020188481:cek) - -PELANGGAN  TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43 , TIDAK ADA PETUGAS YANG DATANG   UNTUK MELAKUKAN PEMBAHARUAN  KWH METER  , SISA   PULSA   110  KWH , PTL MENYALA  \\n\\nNO TOKEN  22887947960846358152",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5223020101202",
                    "waktu_lapor": "01/02/2023 15:19:07",
                    "waktu_response": "01/02/2023 15:21:49",
                    "waktu_recovery": "01/02/2023 15:27:34",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10039484",
                    "nama_pelapor": "BP WIN SAMSON",
                    "alamat_pelapor": "JALAN GUNUNG KRAKATAU GG 1 NO.7",
                    "no_telp_pelapor": "087803561461",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK SUMUT PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Email",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5123020101067",
                    "waktu_lapor": "01/02/2023 15:20:16",
                    "waktu_response": "01/02/2023 15:22:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 33926937,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAPARUDDIN",
                    "alamat_pelapor": "KP BUNGUNG PANDANG / KP MELANGUR JL - NO 0 RT-0 / RW-0 KEL BANGKAL KEC BANGKAL KOTA JAKAPONTO ACUAN LOKASI SEKOLAH / MASJID",
                    "no_telp_pelapor": "0882021854798",
                    "keterangan_pelapor": "MUTASI_K (G9923020188466:PETUGAS) - PELANGGAN DENGAN NO.METER 14257802992, TIDAK BISA ENTRY TOKEN, PADA APP MUNCUL KETERANGAN GAGAL. UPDATE VKRN 43. SISA KWH 372 KWH (PTL MENYALA). PELANGGAN TIDAK MENGETAHUI ADANYA PEMBARUAN DI APP",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K5123020101070",
                    "waktu_lapor": "01/02/2023 15:20:54",
                    "waktu_response": "01/02/2023 15:48:46",
                    "waktu_recovery": "01/02/2023 16:24:38",
                    "durasi_response_time": 1672,
                    "durasi_recovery_time": 2152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "TANGGAL 27/01/2023  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA MOBUIL BANKING BCA PTL MINTA DISAMBUNG KEMBALI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K2323020100183",
                    "waktu_lapor": "01/02/2023 15:22:28",
                    "waktu_response": "01/02/2023 15:53:01",
                    "waktu_recovery": "01/02/2023 16:16:10",
                    "durasi_response_time": 1833,
                    "durasi_recovery_time": 1389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32107796396",
                    "nama_pelapor": "BPK BUDI",
                    "alamat_pelapor": "JL TARAP RT.01/- NO 130 D KEL SEI BEDUNGUN KEC TANJUNG REDEB KAB BERAU LOKASI  SEBELAH MASJID AL MUHAIMIN",
                    "no_telp_pelapor": "81255988659",
                    "keterangan_pelapor": "MOHON BANTUAN DAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43,DISPLAY KWH TERTERA GAGAL, NO  TOKEN 26603114870634793282 DAN 43515430758550896475 ,SISA KWH 16,99 , NO METER 32107796396 , PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5123020101074",
                    "waktu_lapor": "01/02/2023 15:22:45",
                    "waktu_response": "01/02/2023 15:48:58",
                    "waktu_recovery": "01/02/2023 16:24:47",
                    "durasi_response_time": 1573,
                    "durasi_recovery_time": 2149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT TERKAIT REKEING JANUARI 2023 ID PEL 141000244551 MELONJAK, RUMAH KOSONG SEJAK JUNI 2022, PETUGAS CARTER  TIDAK TAHU DATANG ATAU TIDAK, APP METER MUDAH DI JANGKAU, SAAT INI PELANGGAN TIDAK DAPAT MENYAMPAIKAN STAND AKHIR KARENA APP METER DI BAWAH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101075",
                    "waktu_lapor": "01/02/2023 15:22:51",
                    "waktu_response": "01/02/2023 15:45:56",
                    "waktu_recovery": "01/02/2023 16:04:23",
                    "durasi_response_time": 1385,
                    "durasi_recovery_time": 1107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "12240091",
                    "nama_pelapor": "IBU YOLAN ",
                    "alamat_pelapor": "JL DONOKERTO 9 NO 28 I RT 6 RW 11 KEL KAPASAN KEC SIMOKERTO GANG DEPAN GEREJA GBT NAWARSTU",
                    "no_telp_pelapor": "082231599022",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN SAAT INI BERADA DILUAR INGIN DIPINDAH KE DALAM. NIK KTP 3578155007010001 A/N YOLANDA EKA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K2323020100184",
                    "waktu_lapor": "01/02/2023 15:26:19",
                    "waktu_response": "01/02/2023 15:41:55",
                    "waktu_recovery": "01/02/2023 15:51:33",
                    "durasi_response_time": 936,
                    "durasi_recovery_time": 578,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32900396931",
                    "nama_pelapor": "IBU AILI",
                    "alamat_pelapor": "JL.TRANS KALIMANTAN PERGUDANGAN PRIMA LESTARI JALUR II RT.-/- NO.- DS.DURIAN KEC.- KAB.AMBAWANG ,ACUAN KOMPLEK PERGUDANGAN",
                    "no_telp_pelapor": "0561573347",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES PENGAJUAN PD SEKALIGUS MIGRASI DARI DAYA B2T / 16500VA KE B2/53000VA DENGAN NO METER 32900396931 , DENGAN NIK KTP PELANGGAN 3173050705710006 DAN NO NPWP 24.564038.8-039000,PEMOHON MERUPAKAN YANG DIBERI KUASA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5123020101085",
                    "waktu_lapor": "01/02/2023 15:26:50",
                    "waktu_response": "01/02/2023 15:31:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 305,
                    "durasi_recovery_time": 33926377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10061135",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL WONOREJO PERMAI SELATAN 1 BLOK.CC NO.126 PR NIRWANA EXECUTIVE KEC RUNGKUT KEL WONOREJO KOTA SURABAYA / DEKAT KEBON BIBIT WONOREJO MASUK PERUMAHAN",
                    "no_telp_pelapor": "0315032864",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DISAMBUNG KANGSUNG PETUGAS KARENA GANGGUAN (TERKAIT APP TERBAKAR, G5123012400479) SEJAK TANGGAL 24/01/2023 MENDAPAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI DAN DIJANJIKAN PETUGAS PENGGANTIAN 7 HARI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020101221",
                    "waktu_lapor": "01/02/2023 15:28:50",
                    "waktu_response": "01/02/2023 15:58:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1795,
                    "durasi_recovery_time": 33924767,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "4     0000000",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL RAYA SOLO WONOGIRI KM 21 RT 1 RW 6 DS/KEL NGUTER KEC NGUTER KAB SUKOHARJO JATENG >>> DEPAN PASAR NGUTER",
                    "no_telp_pelapor": "0271593477",
                    "keterangan_pelapor": "MUTASI_K (G9923020188522:Cek) - TGL 27/01/2023 PELANGGAN MENGAJUKAN PERMOHONAN GESER KABEL SR ID PEL 520540388587 MELALUI SURAT KE KANTOR PLN. NAMUN SAAT INI BELUM ADA KONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5223020101226",
                    "waktu_lapor": "01/02/2023 15:29:26",
                    "waktu_response": "01/02/2023 15:29:49",
                    "waktu_recovery": "01/02/2023 15:49:05",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 1156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBNU/ibnu_arfan_13 ",
                    "alamat_pelapor": "JL JERAN GG H BONKENG RT 3 RW 5 NO 39 KELURAHAN JATILUHUR KECAMATAN JATI ASIH BEKASI KOTA",
                    "no_telp_pelapor": "083140813076",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERDAPAT PERGANTIAN NOMOR METER 14005227872 PTL NORMAL, SISA KWH 13.94",
                    "media": "Instagram",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020101090",
                    "waktu_lapor": "01/02/2023 15:30:15",
                    "waktu_response": "01/02/2023 15:31:39",
                    "waktu_recovery": "01/02/2023 15:40:58",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI ",
                    "alamat_pelapor": "JL - PR GRAHA SANTOSO REGENCY BLOK A NO. 5 RT 1 RW 4 KEL RUNGKUT KEC RUNGKUT KOTA SURABAYA / DEKAT STIKOM ",
                    "no_telp_pelapor": "081230778838",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT  PELANGGAN INGIN PENGAJUAN PB PROMO SUPER EVERYDAY TARIF R3 DAYA 7700VA  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020101229",
                    "waktu_lapor": "01/02/2023 15:31:08",
                    "waktu_response": "01/02/2023 15:54:29",
                    "waktu_recovery": "01/02/2023 17:22:06",
                    "durasi_response_time": 1401,
                    "durasi_recovery_time": 5257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBARI ",
                    "alamat_pelapor": "JL. JOMBANG RAYA GG SUKUN RT2 RW6 NO. 33 KEL. PONDOK KACANG TIMUR  KEC. PONDOK AREN TANGSEL",
                    "no_telp_pelapor": "6285591243866",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP.  PELANGGAN MERAGUKAN BEROPERASINYA APP. YBS MEMBANDINGKAN DENGAN TETANGGA TANPA AC JARANG MENGGUNAKAN TV DAN KETIKA PEMAKAIAN 1 LAMPU INDIKATOR BERKEDIP 10X.  STAND APP TGL 01/02/23 = 02044, 9",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K1423020100409",
                    "waktu_lapor": "01/02/2023 15:34:45",
                    "waktu_response": "01/02/2023 15:38:06",
                    "waktu_recovery": "01/02/2023 15:58:37",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 1231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32171405924",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL SETIA KAWAN PERUMAHAN SURYA AKBAR 7 BLOK I NO 12 KEL: TALANG JAMBE KEC: SUKARAME, PALEMBANG",
                    "no_telp_pelapor": "08111205093",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN ID METER 32171405924, NO KODE TOKEN 02595456177581745080 DAN SISA KWH 340 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101099",
                    "waktu_lapor": "01/02/2023 15:35:49",
                    "waktu_response": "01/02/2023 15:57:07",
                    "waktu_recovery": "01/02/2023 15:58:18",
                    "durasi_response_time": 1278,
                    "durasi_recovery_time": 71,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10841919",
                    "nama_pelapor": "BP TIRO",
                    "alamat_pelapor": "JL TAMBAK LUMPANG BARU NO.31  RT-002 / RW-00 KEL SUKOMANUNGGAL KEC SUKOMANUNGGAL SURABAYA DEKAT PERGUDANGAN DOMAR INDUSTRI ",
                    "no_telp_pelapor": "085102791017",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA APLIKASI PROFANA PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5223020101233",
                    "waktu_lapor": "01/02/2023 15:36:48",
                    "waktu_response": "01/02/2023 15:47:55",
                    "waktu_recovery": "01/02/2023 17:08:04",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 4809,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TARI/tarimulyani29 ",
                    "alamat_pelapor": "KP.GEDONG RT 01 RW 10 NO 49. BOJONGGEDE BOGOR",
                    "no_telp_pelapor": "081991650454",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN TERKAIT 720 JAM NYALA. PTL TIDAK PADAM DENGAN SISA KWH 20.93. ",
                    "media": "Instagram",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K3223020100302",
                    "waktu_lapor": "01/02/2023 15:38:37",
                    "waktu_response": "01/02/2023 15:40:57",
                    "waktu_recovery": "01/02/2023 16:48:25",
                    "durasi_response_time": 140,
                    "durasi_recovery_time": 4048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOSEPH",
                    "alamat_pelapor": "JL /GG PANORAMA KP PINTU AIR  NO.22   RT-2 / RW-4 DS WALUYA KEC CIKARANG UTARA KAB BEKASI",
                    "no_telp_pelapor": "6285716887531",
                    "keterangan_pelapor": "GAGAL BELI TOKEN PTL NYALA SISA 10 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K3223020100303",
                    "waktu_lapor": "01/02/2023 15:39:48",
                    "waktu_response": "01/02/2023 15:43:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 33925679,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDIYANTO",
                    "alamat_pelapor": "PASAR LAMONAE JL.POROS  TRANS SULAWESI NO.- RT.-/- DS LAMONAE  KEC WIWIRANO KAB.KONAWE UTARA  ",
                    "no_telp_pelapor": "82254200328",
                    "keterangan_pelapor": "MUTASI_K (G9923020188495:perlu penanganan gangguan) - GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 PTL MENYALA SISA KWH 15.72\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5123020101114",
                    "waktu_lapor": "01/02/2023 15:42:46",
                    "waktu_response": "01/02/2023 15:56:31",
                    "waktu_recovery": "01/02/2023 16:31:23",
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 2092,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO",
                    "alamat_pelapor": "JL- PR  CLUSTER HOUSTON  BLOK O NO.1 RT- RW- KEL BANJAR AGUNG  KEC CIPOCOK JAYA KOTA SERANG / RUMAH PERTAMA , DEKAT POS SATPAM  ",
                    "no_telp_pelapor": "081317516121",
                    "keterangan_pelapor": "MOHON KONFIRMASI KE PELANGGAN . PELANGGAN PERMOHONAN PB SUPER EVERYDAY (MOBIL LISTRIK) DAYA 7700VA . PELANGGAN SUDAH MEMILIKI HOME CHARGING (NAMUN BELUM TERPASANG). PELANGGAN MENERIMA INFO DARI EV CHARGING PLN GROUP (A.N SURI , NM TELEPON 085781000740). LOKASI DIMINTA APP METER TERPASANG TERLEBIH DAHULU TERKAIT  :  G5123012500916 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5223020101244",
                    "waktu_lapor": "01/02/2023 15:44:41",
                    "waktu_response": "01/02/2023 15:53:23",
                    "waktu_recovery": "01/02/2023 15:54:49",
                    "durasi_response_time": 522,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL RAYA PATI GABUT KM 4 DUKUH GEMPOL DESA GEMPOLSARI, KEC GABUT, KAB PATI // WARUNG MAKAN QUROTA SPESIAL BELUT",
                    "no_telp_pelapor": "081331539597",
                    "keterangan_pelapor": "TANGGAL 1/2/2023 TUNGGAKAN REKENING JANUARI 2023. BERIKUT BK DAN REKENING BERJALAN JANUARI 2023 TELAH DILUNASI VIA ALFAMART. MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5123020101126",
                    "waktu_lapor": "01/02/2023 15:48:18",
                    "waktu_response": "01/02/2023 15:51:30",
                    "waktu_recovery": "01/02/2023 16:00:06",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA ",
                    "alamat_pelapor": "PR PONDOK CANDRA CLUSTER JASMINE PARK JL MELON TENGAH NO 66 KEL TAMBAKREJO KEC WARU KAB SIDOARJO :: DARI POS SECURITY LURUS , LOKASI KANAN JALAN ",
                    "no_telp_pelapor": "0318793207",
                    "keterangan_pelapor": "NO LAPOR : K5123011901282, PELANGGAN PENGAJUAN PINDAH APP TGL 19/01/2023, SYARAT SUDAH LENGKAP, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN PADA TGL 30/01/2023 DENGAN NOMINAL RP 344.000, DENGAN NO REGISTER : 5114333025017, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020101131",
                    "waktu_lapor": "01/02/2023 15:52:40",
                    "waktu_response": "01/02/2023 15:55:36",
                    "waktu_recovery": "01/02/2023 16:16:37",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7354697",
                    "nama_pelapor": "IBU YAYUK",
                    "alamat_pelapor": "DN KEBONAGUNG                 RT-005 / RW-02",
                    "no_telp_pelapor": "085850964202",
                    "keterangan_pelapor": "TANGGAL 31/01/2023PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI BESERTA BK TELAH DILUNASI VIA KONTER PULSA PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRENGAT"
                },
                {
                    "no_laporan": "K5223020101261",
                    "waktu_lapor": "01/02/2023 15:53:11",
                    "waktu_response": "01/02/2023 16:01:58",
                    "waktu_recovery": "01/02/2023 17:56:30",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 6872,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL LATSITARDA KEL KAMBU KEC KAMBU, KOTA KENDARI, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082246792795",
                    "keterangan_pelapor": "TGL 07/11/2022 PROSES PB (R1MT / 900 VA) MELALUI LOKET PLN DENGAN KODE BOOKING 8875540003980804. TGL 07/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. PADA STATUS AP2T TERTERA PEMBAYARAN. TERKAIT LAPORAN K5223011701360 SUDAH DIKONFIRMASI  PETUGAS MENUNGGU KETERSEDIAAN KABEL. PELANGGAN MINTA SEGERA DIREALISASIKAN.",
                    "media": "Email",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5123020101137",
                    "waktu_lapor": "01/02/2023 15:55:15",
                    "waktu_response": "01/02/2023 16:40:59",
                    "waktu_recovery": "01/02/2023 17:27:51",
                    "durasi_response_time": 2744,
                    "durasi_recovery_time": 2812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000355281",
                    "nama_pelapor": "IBU JUNIATI NINGSIH",
                    "alamat_pelapor": "JL GUBENG KLINGSINGAN 2 NO 6 RT-0 / RW- 3 KEC GUBENG KEL GUBENG KOD SURABAYA",
                    "no_telp_pelapor": "085804059003",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100670, TERKAIT LAPORAN K5123013101399 (TANGGAL 31-01-2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31-01-2023 TAGIHAN BULAN 01-2023 BESERTA BK TELAH DILUNASI VIA PC POS BANK ARTHA GRAHA -  PTL MINTA DISAMBUNG KEMBALI ) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ==>SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.ANGGA.LC TGL. 01/02/2023 JAM 16.03 WIB DENGAN ID TIKET K5123020101137, PELANGGAN HARD COMPLAIN HAMPIR 2 HARI PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K1423020100417",
                    "waktu_lapor": "01/02/2023 15:55:26",
                    "waktu_response": "01/02/2023 15:59:35",
                    "waktu_recovery": "01/02/2023 16:02:35",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 180,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DESMANTORO",
                    "alamat_pelapor": "JL. GADINGREJO NO. - RT 01 RW 06 KEL. GADINGREJO KEC. GADING REJO KAB. PRINGSEWU PROVINSI LAMPUNG",
                    "no_telp_pelapor": "085377278867",
                    "keterangan_pelapor": "TGL 16/01/23 PROSES PB (B1T/4400 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 172509912301164773 DAN NO KODE PEMBAYARAN 1725012100814. TGL 17/01/23 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5123020101139",
                    "waktu_lapor": "01/02/2023 15:55:58",
                    "waktu_response": "01/02/2023 16:05:46",
                    "waktu_recovery": "01/02/2023 18:20:55",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 8109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SUTRISNO",
                    "alamat_pelapor": "JL. SIDOKAPASAN GG. V NO.3C, KEL SIDODADI, KEC SIMOKERTO, KOTA SURABAYA, JAWA TIMUR",
                    "no_telp_pelapor": "085100951345",
                    "keterangan_pelapor": "TERKAIT NO.LAPOR K5123013100416, PELANGGAN PENDAFTARAN PB  R1MT 900 NO REGISTER 5110412029207 DAN NO AGENDA 511049912301241947 BP LUNAS PADA TGL 24/01/2023  , NAMUN HINGGA SAAT INI BELUM REALISASI (INFO DARI PELANGGAN SAMPAI DENGAN SAAT INI MASIH BELUM ADA KONFIRMASI DARI PETUGAS)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5223020101269",
                    "waktu_lapor": "01/02/2023 15:58:37",
                    "waktu_response": "01/02/2023 16:01:12",
                    "waktu_recovery": "01/02/2023 16:22:44",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 1292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK) TERKAIT LAPORAN K5423020101538 BELUM ADA KONFIRMASI",
                    "media": "Email",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K1223020100301",
                    "waktu_lapor": "01/02/2023 15:59:46",
                    "waktu_response": "01/02/2023 16:08:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 33924172,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAMUDHANI   ",
                    "alamat_pelapor": "JL LAM AWE NO. 237  RT - RW - LORONG LAM AWI 1 DS LAMTEMEN BARAT KEC JAYA BARU KOTA BANDA ACEH ACUAN BALAI PENGAJIAN RAIHAN ",
                    "no_telp_pelapor": "085296150974",
                    "keterangan_pelapor": "MUTASI_K (G9923020188520:reposisi kwh meter) - MOHON BANTUAN LAYANAN PROSES GESER APP. PELANGGAN DENGAN ID PEL 111000955435 DIKARENAKAN LETAKNYA INGIN DI GESER KE SEBELAH KIRI. DENGAN DATA PEMOHON /PELANGGAN :RAMUDHANI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5223020101271",
                    "waktu_lapor": "01/02/2023 15:59:52",
                    "waktu_response": "01/02/2023 16:07:30",
                    "waktu_recovery": "01/02/2023 16:43:34",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 2164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIFIN",
                    "alamat_pelapor": "JL GROGOL NO 80 KEL GROGOL KEC GROGOL KAB SUKOHARJO JATENG >> LOKASI RUKO TRANSVISION, DEPAN KANTOR KEC GROGOL",
                    "no_telp_pelapor": "0271728581",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN KWH METER TELAH DILAKUKAN PEMUTUSAN PENYAMBUNGAN (TUSBUNG) DIKARENAKAN BELUM MELAKUKAN PEMBAYARAN SELAMA 3 BULAN. SAAT INI PELANGGAN AKAN MELAKUKAN PEMBAYARAN REKENING NAMUN PELANGGAN TIDAK MENGETAHUI ID PEL, PELANGGAN JUGA MENGHENDAKI PTL DISAMBUNG SESUAI KETENTUAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATENG )"
                },
                {
                    "no_laporan": "K5123020101148",
                    "waktu_lapor": "01/02/2023 16:00:35",
                    "waktu_response": "01/02/2023 16:03:01",
                    "waktu_recovery": "01/02/2023 16:09:57",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AIMIN ",
                    "alamat_pelapor": "JLN L. MANGKURAT BLOK E  NO 41 RT 35 RW 0 KEL PELITA KEC SAMARINDA ILIR KOTA SAMARINDA /SEBELUM LAPANGAN PESAWAT",
                    "no_telp_pelapor": "082255142915",
                    "keterangan_pelapor": "TANGGAL  30/01/2023  PTL DIPUTUS SEMENTARA  (APP DICABUT) DAN TANGGAL 29/01/2023 TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI , PTL MINTA SEGERA DISAMBUNG. TERKAIT K5123013000214  BELUM DITANGANI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5223020101277",
                    "waktu_lapor": "01/02/2023 16:02:21",
                    "waktu_response": "01/02/2023 16:48:41",
                    "waktu_recovery": "01/02/2023 16:57:23",
                    "durasi_response_time": 2780,
                    "durasi_recovery_time": 522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE ",
                    "alamat_pelapor": "JL JANGKANG KIDUL PENGASIH NO - RT 47 RW 23 KEL GEDANGAN KEC SENTOLO KAB KULONPROGO // LOKASI 2 KM METER DARI PASAR BAWES",
                    "no_telp_pelapor": "081225150809",
                    "keterangan_pelapor": "LAPOR ULANG TERKAIT NO LAPOR K5223013101189\\nMOHON BANTUAN DAN INFORMASI KEPADA PELANGGAN. BAHWA PELANGGAN SUDAH MELAKUKAN REGISTRASI DI UNIT NAMUN BELUM ADA NO REGISTRASI DARI PETUGAS UNTUK PROSES PEMBAYARAN DAN PEMASANGANNYA. PELANGGAN MENGINGINKAN INFORMASI TERKAIT HAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5123020101153",
                    "waktu_lapor": "01/02/2023 16:02:42",
                    "waktu_response": "01/02/2023 16:15:07",
                    "waktu_recovery": "01/02/2023 16:48:36",
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 2009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "JL MAYOR ABDUR RAHMAN RT 3 RW 10 KEL KOTAKALER KEC SUMEDANG UTARA KAB SUMEDANG JABAR , LOKASI SPBU",
                    "no_telp_pelapor": "081321011110",
                    "keterangan_pelapor": "TERKAIT NO.LAPOR K5123011900832, PADA BULAN SEPTEMBER 2022 PELANGGAN SUDAH PENGAJUAN SURAT PERMOHON UNTUK PROSES PB PLTS, SUDAH DISURVEY OLEH PETUGAS PLN NAMUN BELUM ADA INFORMASI TERKAIT DISETUJUI ATAU TIDAK PERMOHONAN TERSEBUT, MOHON KONFIRMASI DAN PENJELASAN KE PELANGGAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMEDANG KOTA"
                },
                {
                    "no_laporan": "K5223020101280",
                    "waktu_lapor": "01/02/2023 16:03:04",
                    "waktu_response": "01/02/2023 16:07:24",
                    "waktu_recovery": "01/02/2023 16:17:36",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 612,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001914506",
                    "nama_pelapor": "BP ANANG",
                    "alamat_pelapor": "PERUM BUMI ASRI B.49 LINGKUNGAN BANJAR KOLOT RT 2 RW 12 KEL BANJAR KEC BANJAR KOTA BANJAR 46311",
                    "no_telp_pelapor": "085318745192",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI JUHENDI MENJADI ANANG LUQMAN. DENGAN NO. KTP PEMILIK 3279012111650002 AN. ANANG LUQMAN  DAN NPWP PEMILIK 243485406425000 PEMOHON MENGAKU SEBAGAI PEMILIK.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5123020101155",
                    "waktu_lapor": "01/02/2023 16:02:59",
                    "waktu_response": "01/02/2023 16:03:30",
                    "waktu_recovery": "01/02/2023 16:06:03",
                    "durasi_response_time": 31,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000",
                    "nama_pelapor": "IBU NIA  ",
                    "alamat_pelapor": "JL  KEDUNG PENGKOL   GG  5  NO  4 A  RT 1 RW 5 KEL  MOJO KEC  GUBENG KOTA  SURABAYA  /DEKAT  SMK  5 ",
                    "no_telp_pelapor": "082244503030",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL  31/01/2023  TAGIHAN BULAN  JANUARI  2023 BESERTA BK TELAH DILUNASI VIA BTN  PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K1223020100305",
                    "waktu_lapor": "01/02/2023 16:08:44",
                    "waktu_response": "01/02/2023 16:25:21",
                    "waktu_recovery": "01/02/2023 21:49:09",
                    "durasi_response_time": 997,
                    "durasi_recovery_time": 19428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DESRI",
                    "alamat_pelapor": "JL KARTAMA NO.3 RT06 RW 05  GG BERSAMA KEL MAHARATU KEC MARPOYAN DAMAI PEKANBARU RIAU\\n ACUAN : SEBRANG KANTOR LURAH ",
                    "no_telp_pelapor": "081350005568",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 156.12 KWH \\n NO TOKEN : 7340 3726 5705 2618 4827",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K1423020100431",
                    "waktu_lapor": "01/02/2023 16:10:55",
                    "waktu_response": "01/02/2023 16:12:34",
                    "waktu_recovery": "01/02/2023 21:47:49",
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 20115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL. PERSATUAN GG. MUSHOLA NO. 0 RT 5 RW 8 KP MARUGA KEL.SIASAR KEC. SERPONG KOTA TANGERANG SELATAN DIDEKAT LOOK AN LOOK",
                    "no_telp_pelapor": "628567775523",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100260, MOHON BANTUAN LAYANAN, PROSES GESER  APP UNTUK ID PEL 14436711635 DIKARENAKAN RENOVASI BANGUNAN. DENGAN DATA PEMILIK PERSIL : NAMA : EMPUD SAEPUDIN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K3223020100322",
                    "waktu_lapor": "01/02/2023 16:14:42",
                    "waktu_response": "01/02/2023 16:16:01",
                    "waktu_recovery": "01/02/2023 20:16:58",
                    "durasi_response_time": 79,
                    "durasi_recovery_time": 14457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JL PARADISE RASAMALA 2 PR NIRWANA SERPONG A CLUSTER RASAMALA BLOK I 3 NO 68 KEL BAKTI JAYA KEC SETU KOTA TANGERANG SELATAN, DIDEKAT PERUMAHAN BUKIT DAGO",
                    "no_telp_pelapor": "6285817718350",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DGN NO METER 14046302841 (PTL NYALA) SISA PULSA 89.58 KWH, TERTERA KET : SILAHKAN KIRIM DIL PREPAID !!!",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5223020101302",
                    "waktu_lapor": "01/02/2023 16:14:55",
                    "waktu_response": "01/02/2023 17:35:20",
                    "waktu_recovery": "01/02/2023 20:24:36",
                    "durasi_response_time": 4825,
                    "durasi_recovery_time": 10156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "010497010",
                    "nama_pelapor": "BP DIMAS",
                    "alamat_pelapor": "JL SIMO GUNUNG KERAMAT TIMUR NO 9 RT-/RW-, KEL BANYUURIP, KEC -, KOTA SURABAYA // MASUK AREA PERKAMPUNGAN",
                    "no_telp_pelapor": "6285731209043",
                    "keterangan_pelapor": "PELANGGAN AKAN MELAKUKAN PEMBAYARAN REKENING LISTRIK BULAN JANUARI 2023 DIKARENAKAN SUDAH DILAKUKAN TUSBUNG. NAMUN SETELAH DICEK DI APKT SUDAH TERBAYARKAN PADA 31/1/2023 DAN PELANGGAN MERASA BELUM MEMBAYARKAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. PELANGGAN TELAH MENGHUBUNGI KEMBALI KE PLN 123, DIKARENAKAN BELUM ADA PENANGANAN MAUPUN KONFIRMASI DARI PETUGAS. MOHON TINDAK LANJUT DAN PENYELESAIANNYA.\\nCC.52.ISMAIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K1223020100310",
                    "waktu_lapor": "01/02/2023 16:15:44",
                    "waktu_response": "01/02/2023 16:28:30",
                    "waktu_recovery": "01/02/2023 17:22:03",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 3213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIA",
                    "alamat_pelapor": "JL BANTU BELAH 2 PERUM ALYA RESIDENCE NO 9  RT 0 RW 0 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN ",
                    "no_telp_pelapor": "081370937374",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100095, MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA POSISI APP TERLALU DIDALAM PERSIL MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. MOHON UNTUK MENGHUBUNGI KE NO TELP (081315036330) PELANGGAN PERNAH LAPOR DENGAN NO : K5423012202926, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. / INFO PELANGGAN SUDAH MELAPOR SEMINGGU LALU BELUM DI TANGANI CC.12.IVAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020101305",
                    "waktu_lapor": "01/02/2023 16:16:03",
                    "waktu_response": "01/02/2023 16:20:56",
                    "waktu_recovery": "01/02/2023 17:09:20",
                    "durasi_response_time": 293,
                    "durasi_recovery_time": 2904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUADI",
                    "alamat_pelapor": "JL RAYA SPG RT 5 RW 9 NO -- KEL LUBANG BUAYA KEC CIPAYUNG  JAKTIM DKI JAKARTA // DEKAT SMP 81 ",
                    "no_telp_pelapor": "02184995952",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN KONFIRMASI PELANGGAN MENDAPATKAN TELP DARI NOMOR 84977814. SEBELUMNYA PELANGGAN MENGAJUKAN PERMOHONAN PASANG BARU MELALUI PENGAWAS KANTOR PLN SETEMPAT DAYA 1125000. MOHON PELANGGAN DIKONFIRMASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1423020100439",
                    "waktu_lapor": "01/02/2023 16:16:36",
                    "waktu_response": "01/02/2023 16:52:44",
                    "waktu_recovery": "02/02/2023 09:39:01",
                    "durasi_response_time": 2168,
                    "durasi_recovery_time": 60377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EMILIA",
                    "alamat_pelapor": "JL.BETAWI RAYA KOMP  GRIYA KENCANA INDAH TAHAP III BLOK.I NO.10 RT.68 RW.012 KEL.LEBUNG GAJAH KEC.SEMATANG BORANG , PALEMBANG DIDEKAT MASJID AL YUSRO / DIDEKAT RS CHARITAS",
                    "no_telp_pelapor": "082178077059",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI , INFO PELANGGAN SEBELUMNYA DILAKUKAN PEMUTUSAN RAMPUNG DAN DILAKUKAN PROSES MIGRASI OLEH PETUGAS , PELANGGAN BERSEDIA DAN  TELAH MEMBAYAR SENILAI RP.20.000,- KELOKET PLN NAMUN TIDAK DIBERIKAN KODE PEMBAYARAN. PELANGGAN INGIN SEGERA PROSES MIGRASI DIREALIASI HARI INI. ID PEL : 141102478106",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K1423020100440",
                    "waktu_lapor": "01/02/2023 16:16:35",
                    "waktu_response": "01/02/2023 16:24:10",
                    "waktu_recovery": "01/02/2023 17:15:25",
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 3075,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101183",
                    "waktu_lapor": "01/02/2023 16:17:47",
                    "waktu_response": "01/02/2023 16:20:41",
                    "waktu_recovery": "01/02/2023 19:11:18",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 10237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SHOLEH",
                    "alamat_pelapor": "JL- PR WATU BESI RAYA BLOK U NO 14   RT-4 / RW-7 KEL KARANG DUREN KEC PAKIS AJI KOTA MALANG )DKT MUSHOLA)",
                    "no_telp_pelapor": "082139267680",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 14046459427 KESULITAN PEMBELIAN TOKEN DI (INDOMARET) DENGAN KETERANGAN (BELUM VERIFIKASI) DAN KETERANGAN “KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 104 KWH. BELUM ADA PERGANTIAN KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020101187",
                    "waktu_lapor": "01/02/2023 16:18:22",
                    "waktu_response": "01/02/2023 16:24:22",
                    "waktu_recovery": "01/02/2023 17:15:31",
                    "durasi_response_time": 360,
                    "durasi_recovery_time": 3069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5123020100935 PELANGGAN SUDAH DIHUBUNGI OLEH UNIT TERKAIT BAHWA DISARANKAN UNTUK MENGAJUKAN MIGRASI, NAMUN PELANGGAN TIDAK BERKENAN DAN MENGHENDAKI DISAMBUNG TETAP MENGGUNAKAN APP PASCABAYAR. MOHON BANTUAN TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K3223020100324",
                    "waktu_lapor": "01/02/2023 16:19:03",
                    "waktu_response": "01/02/2023 16:50:27",
                    "waktu_recovery": "01/02/2023 21:33:52",
                    "durasi_response_time": 1884,
                    "durasi_recovery_time": 17005,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHARUDIN",
                    "alamat_pelapor": "JL MASJID BAITURRAHMAN KEL BIRING ROMANG KEC MANGGALA KOTA MAKASSAR PROV SULAWESI SELATAN ACUAN: DEKAT GEREJA ",
                    "no_telp_pelapor": "85342281356",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PB R1MT 900 VA TGL 20/1/2023 DENGAN NO REG: 3211112060350, TGL 20/1/2023 TELAH MELAKUKAN PEMBAYARAN UNTUK BP DAN STROM AWAL, NAMUN HINGGA TGL 1/2/2023 BELUM ADA REALISASI PENYAMBUNGAN DARI PETUGAS\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5123020101189",
                    "waktu_lapor": "01/02/2023 16:19:05",
                    "waktu_response": "01/02/2023 16:35:15",
                    "waktu_recovery": "01/02/2023 17:13:17",
                    "durasi_response_time": 970,
                    "durasi_recovery_time": 2282,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUDAKIR ",
                    "alamat_pelapor": "DN MOR OLOH DS REK KEREK RT-3 RW-4  JL- NO- KEC PALENGGAAN KAB PAMEKASAN / DEKAT MASJID AL HIDAYAH  ",
                    "no_telp_pelapor": "082335980980",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 16 KWH, TIDAK ADA PEMBAHARUAN KWH METER , NO TOKEN  : 4415 3437 5057 8662 9330, LAPORAN SEBELUMNYA K5123020100395",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5123020101191",
                    "waktu_lapor": "01/02/2023 16:20:45",
                    "waktu_response": "01/02/2023 16:47:16",
                    "waktu_recovery": "01/02/2023 17:33:02",
                    "durasi_response_time": 1591,
                    "durasi_recovery_time": 2746,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "13079",
                    "nama_pelapor": "IBU ARNI",
                    "alamat_pelapor": "JL BINTARA 9 NO 85A RT 2 RW 5 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI. ACUAN : DEKAT TOKO FLORIDA ATAU NASI UDUK KEBON",
                    "no_telp_pelapor": "081285814623",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 149.67 KWH. NO TOKEN 3358 2955 2139 0452 0579",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1423020100445",
                    "waktu_lapor": "01/02/2023 16:23:55",
                    "waktu_response": "01/02/2023 16:52:56",
                    "waktu_recovery": "02/02/2023 09:39:08",
                    "durasi_response_time": 1741,
                    "durasi_recovery_time": 60372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENNI MARYANTI ",
                    "alamat_pelapor": "JL LUBUK KAWAH NO 166 RT-62 / RW-13  KEL KEBUN BUNGA KEC SUKARAME KOTA PALEMBANG / DEKAT PEMBANGUNAN",
                    "no_telp_pelapor": "085273208837",
                    "keterangan_pelapor": "MOHON PERIKSA APP, INFO PELANGGAN SISA KWH PADA APP TIDAK BERKURANG SEJAK 10 HARI YANG LALU SISA KWH: 65.65 KWH DENGAN NO.METER 56505608788",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5223020101316",
                    "waktu_lapor": "01/02/2023 16:24:03",
                    "waktu_response": "01/02/2023 16:26:12",
                    "waktu_recovery": "01/02/2023 16:26:53",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 41,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DAINO ",
                    "alamat_pelapor": "DS SUKA MAJU RT 7 RW 2 KEC TAPUNG HILIR KAB KAMPAR PROV RIAU",
                    "no_telp_pelapor": "082283267297",
                    "keterangan_pelapor": "TERKAIT LAPORAN NO. K5423010805781. MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGANAN SEMENTARA DAYA (R1MT / 900 VA) DIKARENAKAN AKAN PINDAH LOKASI UNTUK 12 BULAN. DENGAN NO. KTP PEMILIK 1401110704720003 AN. DAINO. PEMOHON MENGAKU SEBAGAI (PEMILIK), => PELANGGAN INGIN MEMBATALKAN PERMOHONANNYA KARENA TETAP INGIN MENGGUNAKAN LISTRIK DAN BERLANGGAN PLN",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5223020101317",
                    "waktu_lapor": "01/02/2023 16:24:14",
                    "waktu_response": "01/02/2023 16:29:07",
                    "waktu_recovery": "01/02/2023 16:36:46",
                    "durasi_response_time": 293,
                    "durasi_recovery_time": 459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP INDRA ",
                    "alamat_pelapor": "JL MESJID AL HIDAY NO 17 RT0 RT- / RW- KEL PEJATEN BARAT KEC PASAR MINGGU KOTA JAKARTA SELATAN ACUAN LOKASI SEBELAH HIDAYAH 2",
                    "no_telp_pelapor": "0217714194",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK (JANUARI 2023) = 6824, STAND APP (TGL 01/02/2023) = 6447, DATA PENDUKUNG (RUMAH KOSONG DAN BERPAGAR .TIDAK MENGETAHUI PETUGAS CATER JARANG DATANG ATAU TIDAK). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5123020101199",
                    "waktu_lapor": "01/02/2023 16:28:13",
                    "waktu_response": "01/02/2023 16:35:13",
                    "waktu_recovery": "01/02/2023 16:56:12",
                    "durasi_response_time": 420,
                    "durasi_recovery_time": 1259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025751778",
                    "nama_pelapor": "BP ALFAN",
                    "alamat_pelapor": "JL PR. TAMAN GUNUNG ANYAR BLOK G NO. 51 KEL. GUNUNG ANYAR TAMBAK KEC. GUNUNG ANYAR KOTA SURABAYA\\n ",
                    "no_telp_pelapor": "085735236736",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 25/01/2023  MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020101202",
                    "waktu_lapor": "01/02/2023 16:29:25",
                    "waktu_response": "01/02/2023 17:38:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4127,
                    "durasi_recovery_time": 33918800,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "09070796",
                    "nama_pelapor": "BP RIZAL",
                    "alamat_pelapor": "JL KARANG PANDAN DS KARANG PANDAN NO 1 KEC REJOSO RT 1 RW 1 KAB PASURUAN LOKASI DI BAWAH GAPURA / DEKAT WARUNG BP JUPRI",
                    "no_telp_pelapor": "08123505003",
                    "keterangan_pelapor": "MUTASI_K (G9923020188609:padam) - PELANGGAN KONFIRMASI MCB KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK 2 HARI LALU, TIDAK ADA BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5223020101336",
                    "waktu_lapor": "01/02/2023 16:32:21",
                    "waktu_response": "01/02/2023 16:34:46",
                    "waktu_recovery": "01/02/2023 17:34:40",
                    "durasi_response_time": 145,
                    "durasi_recovery_time": 3594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000021940",
                    "nama_pelapor": "IBU TIARA",
                    "alamat_pelapor": "KP JATIJAJAR    JL JATIJAJAR , NO 46 RT 07 RW 08 KEL JATIJAJAR KEC TAPOS KOTA DEPOK // DEKAT DENGAN PR JATIJAJAR ",
                    "no_telp_pelapor": "6285693624560",
                    "keterangan_pelapor": "TANGGAL  01/02/2023 TUNGGAKAN REKENING JANUARI 2022 BERIKUT BK DAN REKENING BERJALAN FEBRUARI TELAH DILUNASI VIA ALFAMIDI  MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K1423020100452",
                    "waktu_lapor": "01/02/2023 16:36:09",
                    "waktu_response": "01/02/2023 17:10:46",
                    "waktu_recovery": "01/02/2023 17:27:31",
                    "durasi_response_time": 2077,
                    "durasi_recovery_time": 1005,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ASTA",
                    "alamat_pelapor": "DN TALANG ES  RT-2 / RW-4 KEL. TALANG ES KAB. KARANG ANYAR PROV LAMPUNG. ",
                    "no_telp_pelapor": "02150850300",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23 = 2440, ST AK REK FEB 23 = 2567, ST APP TGL 01/02/2023  = 2440 . REK BELUM DILUNASI PELANGGAN MENUNGGU KOREKSI. RUMAH TIDAK DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K5223020101353",
                    "waktu_lapor": "01/02/2023 16:40:30",
                    "waktu_response": "01/02/2023 16:45:57",
                    "waktu_recovery": "01/02/2023 16:50:05",
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "04198046940",
                    "nama_pelapor": "IBU MOORINA SAWIR ",
                    "alamat_pelapor": "KK PRUM TAMAN JATINEGARA BL B1 18 KEL PENGGILINGAN KEC CAKUNG KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "08111912882",
                    "keterangan_pelapor": "PD 2200 - 4400 \\nNO REGISTER 5442015138182\\nNO AGENDA 544200122302011903\\nID PEL 544203322313",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020101226",
                    "waktu_lapor": "01/02/2023 16:40:41",
                    "waktu_response": "01/02/2023 17:14:03",
                    "waktu_recovery": "01/02/2023 19:55:35",
                    "durasi_response_time": 2002,
                    "durasi_recovery_time": 9692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "JLN RAYA KRESEK RAYA GANG KERJASAMA NO.12  RT 1 RW 3 KEL DURI KOSAMBI KEC CENGKARENG JAKARTA BARAT-\\nACUAN LOKASI : DI BELAKANG LAUNDRY ",
                    "no_telp_pelapor": "08111475187",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TAHUN LALU , PELANGGAN MENDAPAT SURAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI , PTL NYALA, NO.METER: 32181613772 , TERKAIT NO LAPOR K5422111102261 DAN K5422112603992 SAMPAI SAAT INI BELUM ADA TINDAKLANJUT, MOHON BANTUAN TINDAKLANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5223020101360",
                    "waktu_lapor": "01/02/2023 16:44:23",
                    "waktu_response": "01/02/2023 16:50:57",
                    "waktu_recovery": "01/02/2023 16:57:43",
                    "durasi_response_time": 394,
                    "durasi_recovery_time": 406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRASOJO/ghisikprasojo",
                    "alamat_pelapor": "PERUMAHAN BUMI PROGO SEJAHTERA BLOK A-111 KELURAHAN MARGOSARI KECAMATAN PENGASIH KABUPATEN KULONPROGO DIY",
                    "no_telp_pelapor": "08976410692",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI ANTONY WIJAYA A.111 MENJADI GHISIK SETYO PRASOJO. DENGAN NO. KTP PEMILIK 3278032501920003 AN. Ghisik Setyo Prasojo  DAN NPWP PEMILIK 719080988425000 PEMOHON MENGAKU SEBAGAI (PEMILIK).",
                    "media": "Instagram",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5123020101235",
                    "waktu_lapor": "01/02/2023 16:44:29",
                    "waktu_response": "01/02/2023 16:46:59",
                    "waktu_recovery": "01/02/2023 17:08:35",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 1296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3952968",
                    "nama_pelapor": "BP HANAFI",
                    "alamat_pelapor": "PR GRIYA SHANTA BLOK K NO 322 RT 7 RW 12 KEL LOWOKWARU KEC MOJOLANGU KOTA MALANG. ACUAN : MASUK SEBELAH RSUB",
                    "no_telp_pelapor": "081213626598",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (6984),\\nAPP TGL. (01/02/2023) = (7060).\\nPETUGAS CATER (TIDAK PERNAH DATANG).\\nREKENING (BELUM DILUNASI).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5223020101363",
                    "waktu_lapor": "01/02/2023 16:44:46",
                    "waktu_response": "01/02/2023 16:45:28",
                    "waktu_recovery": "01/02/2023 17:42:43",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 3435,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMMAR",
                    "alamat_pelapor": "RUKO ELEMENT, JL. JALUR SUTERA, RT.002/RW.006, PAKUALAM, SERPONG UTARA, SOUTH TANGERANG CITY, BANTEN 15143",
                    "no_telp_pelapor": "087878332394",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN. PELANGGAN MENGINGINKAN DIKIRIM INVOICE BULAN JANUARI 2022 SAMPAI DENGAN DESEMBER 2022 UNTUK KEPERLUAN REKAP DATA FINANCE KE ALAMAT EMAIL  ammar.diab@swiftsolutions.id",
                    "media": "Email",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101239",
                    "waktu_lapor": "01/02/2023 16:45:23",
                    "waktu_response": "01/02/2023 16:46:35",
                    "waktu_recovery": "01/02/2023 21:54:45",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 18490,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL ",
                    "alamat_pelapor": "JL H.JAMAT GG JATI INDAH 1 NO.6 RT-3 / RW-5 KEL BUARAN KEC SERPONG KOTA TANGERANG SELATAN DEKAT MAKAM KP JATI ",
                    "no_telp_pelapor": "08118300072",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PENGGANTIAN APP DENGAN SISA TOKEN= 120.13 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 56223252372",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5123020101240",
                    "waktu_lapor": "01/02/2023 16:45:37",
                    "waktu_response": "01/02/2023 17:14:22",
                    "waktu_recovery": "01/02/2023 19:55:24",
                    "durasi_response_time": 1725,
                    "durasi_recovery_time": 9662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "JLN RAYA KRESEK RAYA GANG KERJASAMA NO.12  RT 1 RW 3 KEL DURI KOSAMBI KEC CENGKARENG JAKARTA BARAT-\\nACUAN LOKASI : DI BELAKANG LAUNDRY ",
                    "no_telp_pelapor": "08111475187",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TGL 26/01/2023 , PELANGGAN MENDAPAT SURAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI , PTL NYALA, NO.METER: 32123021910 , MOHON BANTUAN TINDAKLANJUT  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K3223020100345",
                    "waktu_lapor": "01/02/2023 16:49:47",
                    "waktu_response": "01/02/2023 16:54:29",
                    "waktu_recovery": "01/02/2023 18:07:06",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 4357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANA SORAYA",
                    "alamat_pelapor": "JL CUMI CUMI   NO 29  KEL  MALIMONGAN BARU KEC BONTOALA  KOTA MAKASSAR  SETEMPAT TUKANG CUKUR MADURA ",
                    "no_telp_pelapor": "85255555548",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR TIANG DIKARENAKAN SEDANG RENOVASI RUMAH / PEMOHON SEBAGAI  PEMILIK PERSIL DENGAN NO ID PEL 321102346341 PEMOHON MENGAKU YANG DIKUASAKAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K1423020100467",
                    "waktu_lapor": "01/02/2023 16:50:46",
                    "waktu_response": "01/02/2023 16:59:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 33921132,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TARSONO",
                    "alamat_pelapor": "PR MAHKOTA REGENCY BLOK A1 NO 05 JL RONGGO WALUYO DS.PUSER JAYA  KEC TELUK JAMBE TIMUR ACUAN DEPAN KAMPUS UNSIKA",
                    "no_telp_pelapor": "6283871086188",
                    "keterangan_pelapor": "MUTASI_K (G9923020188597:tertera periksa) - TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 56900156565 SISA KWH 95.86 , NO TOKEN: 28165715919466148993 // UPDATE LAPORAN_CC.12.SYAWAL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K1423020100469",
                    "waktu_lapor": "01/02/2023 16:53:25",
                    "waktu_response": "01/02/2023 17:31:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2275,
                    "durasi_recovery_time": 33919212,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL BETUTU GANG JAGUNG NO - RT 01 RW - KEL SELINDUNG BARU KEC GABEK KOTA PANGKAL PINANG / MASUK GANG DISAMPING KANTOR MIGRASI DAN LAPANGAN BOLA ",
                    "no_telp_pelapor": "07174262815",
                    "keterangan_pelapor": "MUTASI_K (G9923020188596:g) - MOHON TIDAKLANJUTNYA INFO PEL TANGGAL 01/02/2023 DIPERSIL TSB DILAKUKAN PERGANTIAN APP DENGAN NO METER 32201752477 NAMUN PELANGGAN TIDAK BERADA DILOKASI INFO DI P2APST NO METER TERSEBUT TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! , MOHON PELANGGAN DIKONFIRMASI TERKAIT PERIHAL TSB DENGAN NO HP PELANGGAN YANG BISA DIHUBUNGGI 08127850593 .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5223020101377",
                    "waktu_lapor": "01/02/2023 16:55:33",
                    "waktu_response": "01/02/2023 17:16:11",
                    "waktu_recovery": "01/02/2023 18:20:32",
                    "durasi_response_time": 1238,
                    "durasi_recovery_time": 3861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. DEDE SYAHROJI",
                    "alamat_pelapor": " JLN NIAGA RAYA JABABEKA 2 KEL PASIR SARI KEC CIKARANG SELATAN KAB BEKASI 17532 INDOMARET KOREM 051",
                    "no_telp_pelapor": "087884777830",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK JANUARI 2023. ST AW 16615, ST AK 26337, ST BERDASARKAN ANGKA ACMT JANUARI/2023 = 16615. REK (SUDAH DILUNASI). (KWH MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN, TIDAK BERPAGAR, RUMAH DIHUNI). ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020101379",
                    "waktu_lapor": "01/02/2023 16:55:59",
                    "waktu_response": "01/02/2023 17:27:29",
                    "waktu_recovery": "01/02/2023 18:35:54",
                    "durasi_response_time": 1890,
                    "durasi_recovery_time": 4105,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100380664",
                    "nama_pelapor": "IBU YANI ",
                    "alamat_pelapor": "JL- KK BUMI CBR PERMAI BLOK F4 NO.  7 RT 1/RW6 KEL CIBARUSAH JAYA KEC CIBARUSAH KAB BEKASI> SEBRANG MASJID ANUR ",
                    "no_telp_pelapor": "6285775735748",
                    "keterangan_pelapor": "INFO BLOCKING TOKEN DENGAN NO REG 5372143077298 TERKAIT P2TL DENGAN ID PEL 537216637440 ATAS NAMA IING TOHIR , PELANGGAN MENANYAKAN PERIHAL APA TERKAIT P2TL. DAN PELANGGAN SUDAH KE RAYON DAN DI INFORMASIKAN PETUGAS RAYON KARENA OPAL .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1623020100005",
                    "waktu_lapor": "01/02/2023 16:58:40",
                    "waktu_response": "01/02/2023 17:07:27",
                    "waktu_recovery": "01/02/2023 17:09:46",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUTANTO",
                    "alamat_pelapor": "DS AIR BELO",
                    "no_telp_pelapor": "081367674561",
                    "keterangan_pelapor": "MAU RENOVASI RUMAH, MOHON DI DAFTARKAN PERGESERAN KWH SEMENTARA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K5223020101390",
                    "waktu_lapor": "01/02/2023 17:02:28",
                    "waktu_response": "01/02/2023 17:07:10",
                    "waktu_recovery": "01/02/2023 17:26:36",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 1166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAYU",
                    "alamat_pelapor": "TANIRAN KUBAH, NO.21, RT.1/RW.1, TANIRAN KUBAH, KEC. ANGKINANG  KAB. HULU SUNGAI SELATAN, ANGKINANG, KALIMANTAN SELATAN 71291 (SEBERANG MAKAM DATU TANIRAN),",
                    "no_telp_pelapor": "082329728385",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN, SISA KWH 17,46. NOMOR TOKEN YANG DIMASUKKAN SUDAH SESUAI, PEMBELIAN TGL 03/11/2022 37837317360812861199. DARI DATA P2APST TERDAPAT PERUBAHAN NOMER METER DARI 14041554222 MENJADI 45101911472",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KANDANGAN"
                },
                {
                    "no_laporan": "K5123020101266",
                    "waktu_lapor": "01/02/2023 17:02:51",
                    "waktu_response": "01/02/2023 17:52:28",
                    "waktu_recovery": "01/02/2023 17:55:40",
                    "durasi_response_time": 2977,
                    "durasi_recovery_time": 192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "30700",
                    "nama_pelapor": "BP ZAINUL ",
                    "alamat_pelapor": "JL DR SUTOMO NO. 43 BELAKANG RT-  1 / RW- 1 KEL PENGANJURAN KEC BANYUWANGI KAB BANYUWANGI / DI DEPAN KRISBOW ",
                    "no_telp_pelapor": "0895413536880",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL  SETELAH UPDATE VKRN 43, SISA 161.20 KWH. PTL  NYALA. DILOKASI (PELANGGAN TIDAK MENGETAHUI) SUDAH ADA / BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO. TOKEN 66567116699835135884 SUDAH SESUAI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K1223020100342",
                    "waktu_lapor": "01/02/2023 17:05:25",
                    "waktu_response": "01/02/2023 17:13:40",
                    "waktu_recovery": "01/02/2023 18:53:42",
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 6002,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50217590",
                    "nama_pelapor": "IBU DWI",
                    "alamat_pelapor": "JL PATTIMURA NO - RT-  2 / RW- 9 DN NGLARANGAN DS KARANG ASRI KEC NGAWI KAB NGAWI . ACUAN : DEKAT POHON BERINGIN BESAR ",
                    "no_telp_pelapor": "6285784549937",
                    "keterangan_pelapor": "MOHON BANTUAN PENANGANAN. INFO PELANGGAN 1 RUMAH VOLTAGE TIDAK STABIL DI PERSIL SEJAK TADI MALAM . NAMUN SAAT INI MENYALA NORMAL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5223020101395",
                    "waktu_lapor": "01/02/2023 17:07:02",
                    "waktu_response": "01/02/2023 17:08:43",
                    "waktu_recovery": "01/02/2023 18:10:17",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 3694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LIJA",
                    "alamat_pelapor": "JL RAWA BANTENG RT 1 RW 1 KEL KP RAWA BANTENG KEC CIKARANG BARAT KOTA BEKASI JABAR >> DEPAN BIDAN EMA, LOKASI DI TUKANG PISANG ",
                    "no_telp_pelapor": "6285710100532",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERDAPAT INFO BLOCKING TOKEN. TETAPI TIDAK ADA PENJELASAN PENYEBABNYA DI P2APST. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5223020101398",
                    "waktu_lapor": "01/02/2023 17:09:37",
                    "waktu_response": "01/02/2023 17:53:04",
                    "waktu_recovery": "01/02/2023 17:54:16",
                    "durasi_response_time": 2607,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK ISKANDAR",
                    "alamat_pelapor": "DESA PASIRAN , KEC .BANTAN, KAB.BENGKALIS ,PROVINSI. RIAU",
                    "no_telp_pelapor": "082391111728",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN, TAGIHAN REKENING BULAN JANUARI 2023 PELANGGAN TERLAMBAT BAYAR NAMUN SUDAH DI LUNASI TGL 26/01/2023. PETUGAS MELAKUKAN MIGRASI KE PRABAYAR. SAAT INI ID PEL 182301827914 SUDAH BERUBAH STATUS MENJADI PRABAYAR. TERKAIT LAPORAN K5223020100673, LANGGAN SUDAH DATANG KE KANTOR PLN UNIT TERKAIT, NAMUN PELANGGAN MENGHENDAKI TETAP MENGGUNAKAN KWH METER PASCABAYAR. ",
                    "media": "Email",
                    "nama_ulp": "ULP BENGKALIS"
                },
                {
                    "no_laporan": "K5123020101274",
                    "waktu_lapor": "01/02/2023 17:12:23",
                    "waktu_response": "01/02/2023 17:18:08",
                    "waktu_recovery": "01/02/2023 18:25:59",
                    "durasi_response_time": 345,
                    "durasi_recovery_time": 4071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MASDA",
                    "alamat_pelapor": "JL KSR DADI KOSMAYADI NO 40 J RT 3 RW 4 KEL TENGAH KEC CIBINONG KAB BOGOR. ACUAN : SEBERANG GEDUNG PRAMUKA",
                    "no_telp_pelapor": "082168888003",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (00027560),\\nAPP TGL. (01/02/2023) = (27960).\\nPETUGAS CATER (KURANG MENGETAHUI).\\nREKENING (BELUM DILUNASI).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5223020101406",
                    "waktu_lapor": "01/02/2023 17:12:35",
                    "waktu_response": "01/02/2023 18:42:09",
                    "waktu_recovery": "01/02/2023 18:52:16",
                    "durasi_response_time": 5374,
                    "durasi_recovery_time": 607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. FAHMI",
                    "alamat_pelapor": "BTN TINGGEDE INDAH,BLOK F NO. 9, RT 9/ RW 2,DESA TINGGEDE, KECAMATAN MARAWOLA, KABUPATEN SIGI, PROVINSI SULAWESI TENGAH, PJU SIGI, 2519-B",
                    "no_telp_pelapor": "082291694926",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA SESUAI INFORMASI PELANGGAN SEKITAR TANGGAL 23 JULI 2022 PETUGAS PLN MEMINDAHKAN LAMPU JALAN DARI TEMPAT YANG SEHARUSNYA, KEMUDIAN MENYURUH PELANGGAN MEMBELI TIANG BARU, SETELAH PELANGGAN MEMBELI TIANG, PELANGGAN MEMINTA PLN MEMINDAHKAN LAMPU TERSEBUT KE TIANG YANG BARU, NAMUN PLN TIDAK MAU MEMINDAHKANNYA,, PELANGGAN RUGI UANG KARENA SUDAH MEMBELI TIANG DAN PETUGAS PLN LEPAS TANGGUNG JAWAB.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K3223020100361",
                    "waktu_lapor": "01/02/2023 17:13:04",
                    "waktu_response": "01/02/2023 17:15:19",
                    "waktu_recovery": "01/02/2023 18:16:24",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 3665,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FEBRIANTI",
                    "alamat_pelapor": "JL.BUNGA MATAHARI, PR DE PRATAMA BLOK E1 NO.1 KEL.JATI RANGGA KEC.JATI SAMPURNA KOTA BEKASI. ACUAN: DEKAT MASJID ULIAH AL MASYKIRI",
                    "no_telp_pelapor": "081374669294",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH. PEMOHON SEBAGAI ISTRI PEMILIK PERSIL DENGAN NO ID PEL 547301881876. ATAS NAMA: FEBRIANTI NO.KTP: 3175104402810002",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100346",
                    "waktu_lapor": "01/02/2023 17:16:02",
                    "waktu_response": "01/02/2023 17:18:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 145,
                    "durasi_recovery_time": 33919985,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MANIK",
                    "alamat_pelapor": "JL FLAMBOYAN RAYA GG FLAMBOYAN DALAM NO 12, RT -/ RW  -, LING 2 KEL TJG SELAMAT KEC MEDAN TUNTUNGAN,MEDAN ACUAN INDOMARET FRESS",
                    "no_telp_pelapor": "082161637063",
                    "keterangan_pelapor": "MUTASI_K (G9923020188578:gangguan app) - INFORMASI PELANGGAN BUKAN DESEMBER PENANGANAN GANGGUAN PTL OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG .MOHON SEGERA DAPAT DIPASANG KEMBALI SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5223020101416",
                    "waktu_lapor": "01/02/2023 17:18:02",
                    "waktu_response": "01/02/2023 17:19:41",
                    "waktu_recovery": "01/02/2023 18:24:27",
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 3886,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002751981",
                    "nama_pelapor": "BP OBIE",
                    "alamat_pelapor": "JL. INDUSTRI KP. SEMPU, 198, RT/RW 01/03, DESA PASIR GOMBONG, CIKARANG UTARA, KAB. BEKASI, JAWA BARAT (RUMAH IBU IYOS)",
                    "no_telp_pelapor": "085810386038",
                    "keterangan_pelapor": "TERKAIT = K5222120300634 & K5222120301826. MOHON PERIKSA APP, PIRINGAN APP DIRASAKAN CEPAT BERPUTAR. STAND APP TGL 27/11/2022 = 1814.",
                    "media": "Email",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020101417",
                    "waktu_lapor": "01/02/2023 17:18:48",
                    "waktu_response": "01/02/2023 18:01:41",
                    "waktu_recovery": "01/02/2023 18:49:46",
                    "durasi_response_time": 2573,
                    "durasi_recovery_time": 2885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020101269, MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK) TERKAIT LAPORAN K5423020101538 BELUM ADA KONFIRMASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020101418",
                    "waktu_lapor": "01/02/2023 17:19:47",
                    "waktu_response": "01/02/2023 18:49:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5366,
                    "durasi_recovery_time": 33914539,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELANI",
                    "alamat_pelapor": "JL RAYA LEBAK BANGSRI RT.02/RW.03 DS GUYANGAN KEC BANGSRI KAB JEPARA JATENG",
                    "no_telp_pelapor": "082323778687",
                    "keterangan_pelapor": "MUTASI_K (G9923020188695:info padam) - MOHON BANTUAN KONFIRMASI PELANGGAN MENDAPATKAN INFORMASI PEMADAMAN MELALUI IG PADA TANGGAL 02/02/2023 JADWAL PEMADAMAN PUKUL 10:30 - 13:30 WIB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGSRI"
                },
                {
                    "no_laporan": "K5123020101283",
                    "waktu_lapor": "01/02/2023 17:21:26",
                    "waktu_response": "01/02/2023 18:21:56",
                    "waktu_recovery": "01/02/2023 19:22:13",
                    "durasi_response_time": 3630,
                    "durasi_recovery_time": 3617,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP FARIS",
                    "alamat_pelapor": "JL PULO SIRIH  TENGAH 12 BLOK EA NO. 379B RT 7 RW 14 KEL PEKAYON JAYA KEC BEKASI SELATAN KOTA BEKASI / DEKAT MASJID AL FURQON ",
                    "no_telp_pelapor": "081287888354",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN MEMINTA DIPINDAHKAN JARINGAN (TERKAIT TR) PLN KARENA JIKA TETANGGA HIDUP, MAKA LISTRIK PELANGGAN PADAM. PELANGGAN MEMINTA DISAMAKAN SAJA DENGAN TETANGGA SEKITAR ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K1223020100351",
                    "waktu_lapor": "01/02/2023 17:24:39",
                    "waktu_response": "01/02/2023 17:27:50",
                    "waktu_recovery": "01/02/2023 17:39:18",
                    "durasi_response_time": 191,
                    "durasi_recovery_time": 688,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO ",
                    "alamat_pelapor": "JL NASIONAL MELABO TAPAK TUAN DS GAMPUNG BELANG TENGAO DS SIMPANG PET NAGARAYA ACEH/ DEKAT SMP 1",
                    "no_telp_pelapor": "081360322888",
                    "keterangan_pelapor": "LEBIH TAGIH, STAND APP TGL 1 FEBRUARI 217, STAND APP JANUARI 2023 :  566",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5123020101292",
                    "waktu_lapor": "01/02/2023 17:24:52",
                    "waktu_response": "01/02/2023 18:00:41",
                    "waktu_recovery": "01/02/2023 18:08:58",
                    "durasi_response_time": 2149,
                    "durasi_recovery_time": 497,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDAH",
                    "alamat_pelapor": "PR BOEMI SERANA MANDALA JL. KAMBOJA BLOK RASYID SEDANI B2 NO.2. RT 0 RW 0. KEL LUBUK PANJANG. KEC TAMPAN. KAB KAMPAR. ANCER2 DEKAT SEKOLAHAN",
                    "no_telp_pelapor": "081270201798",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL. SISA PULSA SAAT INI 260 KWH. NOMER TOKEN 3112 7210 5248 7001 9691",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KAMPAR"
                },
                {
                    "no_laporan": "K5223020101428",
                    "waktu_lapor": "01/02/2023 17:25:38",
                    "waktu_response": "01/02/2023 17:27:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 33919466,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MANTO ",
                    "alamat_pelapor": "JL TARIAN RAYA BARAT PERUM GADING MAS BLOK C8 NO 12 RT 3/RW 11 KEL PEGANGSAAN 2 KEC KELAPA GADING JAKARTA UTARA >> BELAKANG POLSEK KELAPA GADING ",
                    "no_telp_pelapor": "085226048419",
                    "keterangan_pelapor": "MUTASI_K (G9923020188707:Mohon segera di TL) - TOKEN GAGAL DIMASUKKAN KONDISI PTL NYALA SISA 46.43 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5223020101436",
                    "waktu_lapor": "01/02/2023 17:28:28",
                    "waktu_response": "01/02/2023 17:37:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 513,
                    "durasi_recovery_time": 33918871,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD JIANDA ",
                    "alamat_pelapor": "JL SPT TRI PUTA NO- RT 27/RW 8 KEL DAMANG TENGAH KEC DHAMANG KAB KOTA WARINGIN TIMUR SAMPIT > MASUK DEKAT KANTOR KORAMIL ",
                    "no_telp_pelapor": "6285651077604",
                    "keterangan_pelapor": "MUTASI_K (G9923020188604:keluhan alih gangguan) - TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL.SISA KWH 40.-  NO TOKEN  08413199496180166751",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5123020101301",
                    "waktu_lapor": "01/02/2023 17:29:21",
                    "waktu_response": "01/02/2023 17:36:22",
                    "waktu_recovery": "01/02/2023 19:41:06",
                    "durasi_response_time": 421,
                    "durasi_recovery_time": 7484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUH ANSHOR",
                    "alamat_pelapor": "JL - DS SUMBER URIP RT - RW - NO DN PIRIP KEC BERBEK KAB NGANJUK JATIM ACUAN : TANAH TSB MILIK BP MUHAMMAD ANSOR ACUAN LOKASI DAERAH PEMUKIMAN WARGA",
                    "no_telp_pelapor": "6285640432494",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR 2 MINGGU YANG LALU ADA PETUGAS MELAKUKAN PEMASANGAN TIANG LISTRIK PLN DI TANAH MILIK PELANGGAN TANPA SEPENGETAHUAN PELANGGAN DAN TANPA MUSYAWARAH. PELANGGAN BERKEBERATAN ATAS PERIHAL TERSEBUT DAN MENGINGINKAN DI PINDAHKAN KE TEMPAT LAIN. TERKAIT K5423012706504",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5123020101315",
                    "waktu_lapor": "01/02/2023 17:35:51",
                    "waktu_response": "01/02/2023 18:04:57",
                    "waktu_recovery": "01/02/2023 19:51:14",
                    "durasi_response_time": 1746,
                    "durasi_recovery_time": 6377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32006115458",
                    "nama_pelapor": "IBU ERIA",
                    "alamat_pelapor": "JL TRUE LIGHT KOMP PERMATA BLOK HG19 NO 7 KEL PERIGI KEC PONDOK AREN KOTA TANGSEL / DEKAT POS SECURTY MASJID AL AQSHO ",
                    "no_telp_pelapor": "081211046796",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP , DIKARENAKAN RENOVASI RUMAH  , NIK 3674036304850001 AN IBU ERIANDARI SELAKU PEMILIK PERSIL SEKARANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5123020101317",
                    "waktu_lapor": "01/02/2023 17:38:23",
                    "waktu_response": "01/02/2023 17:43:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 326,
                    "durasi_recovery_time": 33918463,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "06K160418",
                    "nama_pelapor": "BP GADING ",
                    "alamat_pelapor": "PR BAMBU ASRI BLOK A NO 5 RT3 RW02 DS KEDUNGWARU KEC KEDUNGWARU KAB TULUNGAGUNG / KANTOR SAMSAT LAMA KE UTARA, PATUNG POLISI KE UTRAA SEDIKIT",
                    "no_telp_pelapor": "082120442399",
                    "keterangan_pelapor": "MUTASI_K (G9923020288971:gangguan) - PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA M BANKING BCA. PTL MINTA DISAMBUNG KEMBALI - TERKAIT K5123013101322",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5223020101458",
                    "waktu_lapor": "01/02/2023 17:41:11",
                    "waktu_response": "01/02/2023 18:00:28",
                    "waktu_recovery": "01/02/2023 20:23:05",
                    "durasi_response_time": 1157,
                    "durasi_recovery_time": 8557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "JLN SETIA KAWAN RAYA NO.31 (POSISI RUMAH DALAM GANG, PATOKAN PENJAHIT TERATAI SAMA PENJUAL SENDAL)",
                    "no_telp_pelapor": "0859106992718",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN TERTERA GAGAL KARENA BARU SAJA UPDATE VKRN 43 SISA TOKEN 19.23 KWH. TOKEN\\n36685739642516293486\\n46028237072724364025\\n50527362244982802261\\n42835902887336233239",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K1223020100359",
                    "waktu_lapor": "01/02/2023 17:41:12",
                    "waktu_response": "01/02/2023 17:51:34",
                    "waktu_recovery": "01/02/2023 20:32:04",
                    "durasi_response_time": 622,
                    "durasi_recovery_time": 9630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUMBONO",
                    "alamat_pelapor": "JL - PR BUKIT MUTIARA PERMAI BLOK G No. 42 KEL  TANGKERANG TIMUR, KEC TENAYAN RAYA, KOTA PEKANBARU, RIAU ACUAN DEKAT PESANTREN",
                    "no_telp_pelapor": "081371004077",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, PELANGGAN DENGAN ID PEL 181101186460 APP DI BONGKAR RAMPUNG KARENA SEBELUMNYA ADA KETERLAMBATAN PEMBYARAN, DAN PADA SISTEM SUDAH DI ALIHKAN KE PRABAYAR TGL 30/12/2022 NAMUN SAMPAI SAAT INI APP PRABAYAR BELUM DI SAMBUNG, DENGAN NO AGENDA 181100522212307721 DAN NO REG 1811017042612 TAGIHAN SUDAH DI LUNASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K3223020100373",
                    "waktu_lapor": "01/02/2023 17:43:06",
                    "waktu_response": "01/02/2023 17:47:15",
                    "waktu_recovery": "01/02/2023 18:30:47",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 2612,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOLIK",
                    "alamat_pelapor": "JL KALICOMPLANG RT 5 RW 1 DS PONGGOK KEC PONGGOK KAB BLITAR",
                    "no_telp_pelapor": "6285791204483",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MINTA POHON DITEBANG OLEH PETUGAS DIKARENAKAN DAUN POHON MENYENTUH JTR YANG MENGELUARKAN STROM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRENGAT"
                },
                {
                    "no_laporan": "K5123020101333",
                    "waktu_lapor": "01/02/2023 17:46:33",
                    "waktu_response": "01/02/2023 17:55:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 533,
                    "durasi_recovery_time": 33917766,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MASDUKI",
                    "alamat_pelapor": "PR PESONA PERMATA GADING II BLOK VV NO 26 JL.- KEL BLURU KIDUL KEC SIDOARJO KAB SIDOARJO DEKAT KODIM",
                    "no_telp_pelapor": "081331810006",
                    "keterangan_pelapor": "MUTASI_K (G9923020188659:perlu penormalan) -  PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN MCB KWH METER TERBAKAR SEJAK TANGGAL 15/01/2023 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (TIDAK DIHUNI) DIJANJIKAN PENGGANTIAN NAMUN BELUM ADA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020101339",
                    "waktu_lapor": "01/02/2023 17:49:10",
                    "waktu_response": "01/02/2023 17:57:21",
                    "waktu_recovery": "01/02/2023 19:06:35",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 4154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YOHANA",
                    "alamat_pelapor": "JL TG.PERMATA NO.02     ",
                    "no_telp_pelapor": "085362020665",
                    "keterangan_pelapor": "PELANGGAN MINTA DIHUBUNGI KE NO 085362020665 UNTUK REALISASI PERMOHONAN PS DENGAN NO REG 1290629000597",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5123020101342",
                    "waktu_lapor": "01/02/2023 17:49:23",
                    "waktu_response": "01/02/2023 17:55:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 33917774,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UBAY ",
                    "alamat_pelapor": "JL - KP BENDERA SUMBEREJO NO - RT 1 RW 11 KEL SUMBEREJO KEC BANYU PUTIH KAB SITUBONDO (DEKAT GARDU)",
                    "no_telp_pelapor": "082325148516",
                    "keterangan_pelapor": "MUTASI_K (G9923020188626:perlu penanganan petugas) - TIDAK BISA ENTRY TOKEN, KARENA ANGKA KEYPAD ( ANGKA : 0 ) TIDAK BERFUNGSI, NM : 32154804868, SISA TOKEN : 50 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ASEMBAGUS"
                },
                {
                    "no_laporan": "K5123020101346",
                    "waktu_lapor": "01/02/2023 17:50:31",
                    "waktu_response": "01/02/2023 18:27:24",
                    "waktu_recovery": "01/02/2023 20:00:44",
                    "durasi_response_time": 2213,
                    "durasi_recovery_time": 5600,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001600505",
                    "nama_pelapor": "IBU IRNA",
                    "alamat_pelapor": "KP GROGOL   JL MANDOR BASAR  NO  51 RT-002 / RW-01 KEL  RANGKAPAN JAYA KEC PANCORAN  MAS  KOTA DEPOK /  DAERAH MARINIR  ",
                    "no_telp_pelapor": "081317227895",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (DESEMBER  ) = (53.561),\\nAPP TGL. (21/12/2022 =  52.198 ).\\nBANGUNAN KOSONG  \\nREKENING (/TELAH DILUNASI TGL. 20/12/2022 ).   , LETAK APP TIDAK MUDAH DIJANGKAU ATAU  PAGAR  DIGEMBOK  \\nTERKAIT : K5122122101356, K5123010401214 MASIH BELUM ADA PENANGANAN ATAU DIHUBUNGI UNIT SETEMPAT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5223020101472",
                    "waktu_lapor": "01/02/2023 17:52:16",
                    "waktu_response": "01/02/2023 18:00:19",
                    "waktu_recovery": "01/02/2023 19:54:27",
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 6848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ACHMAD YUDI",
                    "alamat_pelapor": "yudi.ferdiansyah1994@gmail.com\\n\\nPERUMNAS BUMI TELUK JAMBE BLOK R 77 DESA SUKALUYU KECAMATAN TELUKJAMBE TIMUR KABUPATEN KARAWANG",
                    "no_telp_pelapor": "081223766401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN KEHILANGAN ID PELANGGAN AN. (Heddy Setiawan) DENGAN DAYA TERPASANG 1300  VA. PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN REKENING LISTRIK",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K3223020100381",
                    "waktu_lapor": "01/02/2023 17:54:14",
                    "waktu_response": "01/02/2023 18:25:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1895,
                    "durasi_recovery_time": 33915943,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IKE",
                    "alamat_pelapor": "JL- PR GRAHA INDAH PINELENG  2 JAGA 1 BLOK B NO 12  DS  PENELENG DUA KEC PINELENG INDAH 2 KAB MINAHASA   LOKASI RUMAH PRAKTEK DR EVI ACUAN LOKASI BPG ",
                    "no_telp_pelapor": "0431827080",
                    "keterangan_pelapor": "MUTASI_K (G9923020188724:h) - GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 19.68  KWH \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5123020101352",
                    "waktu_lapor": "01/02/2023 17:54:17",
                    "waktu_response": "01/02/2023 17:56:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 33917729,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GUNAWAN",
                    "alamat_pelapor": "PR DE AMARYLIS GARDEN BLOK A NO.5 JLN BRANTAS RT 2 RW 4 KEL PILANG KEC KADEMANGAN KAB PROBOLINGGO JAWA TIMUR - ACUAN: -",
                    "no_telp_pelapor": "081368510804",
                    "keterangan_pelapor": "MUTASI_K (G9923020188623:kct) - KESULITAN ENTRY TOKEN KETERANGAN GAGAL (\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\"),PTL NYALA, SISA= 56,53 KWH, NO.METER: 32009858856 ,CARA ENTRY SUDAH BENAR, KODE TOKEN PEMBELIAN TGL 01/02/2023 SUDAH BENAR YAITU : 2312 1595 4466 0776 1567 (BELUM PERNAH ADA PETUGAS PLN DATANG UNTUK UPDATE SYSTEM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5123020101353",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_response": "01/02/2023 17:55:40",
                    "waktu_recovery": "01/02/2023 18:07:35",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NANDA",
                    "alamat_pelapor": "JL PURI SURYA JAYA PR  PURI SURYA JAYA CLUSTER VALENCIA GARDEN BLOK  BB4 NO 49 KEL GEMURUNG KEC GEDANGAN KAB SIDOARJO // DEKAT MCD , DI KOMPLEK  PURI SURYA JAYA",
                    "no_telp_pelapor": "081249970466",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 40,\\nDILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1223020100370",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_response": "01/02/2023 17:56:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 33917675,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA",
                    "alamat_pelapor": "JL JAMIN GINTING LAUCIH  NO 0 RT-0 / RW-0 KEL SIDOMULYO KEC MEDAN TUNTUNGAN KOTA MEDAN  / DEKAT SPBU ",
                    "no_telp_pelapor": "085371170934",
                    "keterangan_pelapor": "MUTASI_K (G9923020188666:gangguan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 {PTL TIDAK PADAM} 30888893992405819805 (SISA TOKEN 12.49 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K1223020100372",
                    "waktu_lapor": "01/02/2023 17:57:33",
                    "waktu_response": "01/02/2023 18:00:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 33917437,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUTI",
                    "alamat_pelapor": "JL DS BANGUN SARI BARU GG SUKARJAYA,NO-, DN 10, RT/RW-, KEC TANJUNG MERAWA, KAB DELISERDANG, ACUAN : -",
                    "no_telp_pelapor": "081264503261",
                    "keterangan_pelapor": "MUTASI_K (G9923020188632:segera di tl) - APP TERTERA PERINGATAN ERROR , PTL MENYALA, SISA KWH ; 200\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5223020101483",
                    "waktu_lapor": "01/02/2023 17:57:39",
                    "waktu_response": "01/02/2023 18:04:52",
                    "waktu_recovery": "01/02/2023 22:13:34",
                    "durasi_response_time": 433,
                    "durasi_recovery_time": 14922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KODIR",
                    "alamat_pelapor": "KP KADONGDONG RT-1 / RW-4 JL ARYA JAYA SENTIKA NO - DESA PASIR NANGKA, KEC TIGA RAKSA, KAB TANGERANG // DEKAT SMAN 6 KAB TANGERANG",
                    "no_telp_pelapor": "087888265486",
                    "keterangan_pelapor": "APP PRA TERTERA GAGAL. TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43. PTL NORMAL. SISA KWH:18.38. PEMBELIAN TANGGAL 31/1/2023 DAN 1/2/2023. NO TOKEN : 4759 6043 3605 2172 6019 // 0172 4128 6067 9633 4446. ALARM BELUM BERBUNYI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5123020101357",
                    "waktu_lapor": "01/02/2023 17:57:48",
                    "waktu_response": "01/02/2023 18:49:51",
                    "waktu_recovery": "01/02/2023 20:10:19",
                    "durasi_response_time": 3123,
                    "durasi_recovery_time": 4828,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50144678",
                    "nama_pelapor": "IBU RIA ",
                    "alamat_pelapor": "PR PONDOK PERMATA SUCI BLOK- JL YAKUT I NO 36 RT 1 RW 29 KEL SUCI KEC MANYAR KAB GRESIK/DEPAN TOKO YASIN",
                    "no_telp_pelapor": "081331860805",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN DI APLIKASI TANGGAL 27/01/2023 TAGIHAN BULAN 01/2023 BESERTA BK TELAH DILUNASI VIA BSM. (PELANGGAN BELUM MELAKUKAN PEMBAYARAN) PTL MINTA DISAMBUNG KEMBALI // LAPOR KEMBALI 18.52(CC.51.EKOHADI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5223020101490",
                    "waktu_lapor": "01/02/2023 18:01:19",
                    "waktu_response": "01/02/2023 18:28:49",
                    "waktu_recovery": "01/02/2023 19:36:28",
                    "durasi_response_time": 1650,
                    "durasi_recovery_time": 4059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RENA ",
                    "alamat_pelapor": "PR KOTA DAMAI LESTARI BLOK A6 NO 24 JL APEL DS CIANTRA KEC CIKARANG SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "6287734151192",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5323020100694, INFO BLOCKING TIDAK BISA BELI TOKEN NO REGISTRASI TAGIHAN SUSULAN TIDAK MUNCUL  SISA KWH  0.67.PELANGGAN TELAH MENGHUBUNGI KEMBALI KE PLN 123, DIKARENAKAN BELUM ADA PENANGANAN MAUPUN KONFIRMASI DARI PETUGAS. MOHON TINDAK LANJUT DAN PENYELESAIANNYA.\\nCC.52.ISMAIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K2323020100238",
                    "waktu_lapor": "01/02/2023 18:02:14",
                    "waktu_response": "01/02/2023 18:24:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1324,
                    "durasi_recovery_time": 33916034,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "86055139223",
                    "nama_pelapor": "BPK ZAINAL ABIDIN",
                    "alamat_pelapor": "JL.DN.TLAGAH BARAT RT.-/- NO.- DS.TLAGAH KEC.BANYUATES KAB.SAMPANG ,ACUAN -",
                    "no_telp_pelapor": "6285745747245",
                    "keterangan_pelapor": "MUTASI_K (G9923020188730:perlu pengecekan petugas) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,SISA KWH 25\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5223020101492",
                    "waktu_lapor": "01/02/2023 18:02:29",
                    "waktu_response": "01/02/2023 18:10:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 490,
                    "durasi_recovery_time": 33916853,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAM",
                    "alamat_pelapor": "JL AHMAD YANI NO 58  RT-1 / RW-3 KEL CIKAMPEK SELATAN DN GALUR KEC. CIKAMPEK KAB KARAWANG | DEKAT MASJID AL KAUSAR  ",
                    "no_telp_pelapor": "6285601078283",
                    "keterangan_pelapor": "MUTASI_K (G9923020188640:geser kwh meter ) - MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 534612310230",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5223020101498",
                    "waktu_lapor": "01/02/2023 18:05:12",
                    "waktu_response": "01/02/2023 18:19:14",
                    "waktu_recovery": "01/02/2023 18:58:36",
                    "durasi_response_time": 842,
                    "durasi_recovery_time": 2362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIK",
                    "alamat_pelapor": "JL BUKIT PALMA D1 NO 80 RT -- RW -- KEL BABAT JERAWAT KEC PAKAL KOTA SURABAYA JAWA TIMUR // -- ",
                    "no_telp_pelapor": "628155011455",
                    "keterangan_pelapor": "PELANGGAN MENGINFORMASIKAN SEBELUMNYA ADA RABAS RABAS POHON DARI PLN DI DEPAN RUMAH PELANGGAN NAMUN SISA RANTING POHON TIDAK DIBERSIHKAN DAN PELANGGAN SAAT INI TIDAK BISA KELUAR RUMAH KARENA TERHALANG RANTING TERSEBUT, MOHON PELANGGAN SEGERA DIKONFIRMASI. PTL NYALA, PELANGGAN HARD COMPLAIN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K1423020100518",
                    "waktu_lapor": "01/02/2023 18:05:34",
                    "waktu_response": "01/02/2023 19:17:41",
                    "waktu_recovery": "01/02/2023 19:28:03",
                    "durasi_response_time": 4327,
                    "durasi_recovery_time": 622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI ",
                    "alamat_pelapor": "JL PERMATA PERUM VILLA PERMATA INDAH BLOK L NO 6 KEL - KEC PAYUNG SEKAKI KOTA PEKANBARU. DEKAT JL SUKARNO HATTA ",
                    "no_telp_pelapor": "082170045581",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 80 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5223020101502",
                    "waktu_lapor": "01/02/2023 18:06:28",
                    "waktu_response": "01/02/2023 18:16:09",
                    "waktu_recovery": "01/02/2023 21:10:26",
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 10457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "456697",
                    "nama_pelapor": "IBU VITA",
                    "alamat_pelapor": "JL PORIS KK GRAND PORIS BLOK AA2 NO 55 - RT -/ RW- KEL CIPONDOH KEC CIPONDOH KAB BANTEN//DIDALAM KOMPLEK",
                    "no_telp_pelapor": "6281808990242",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN FEBRUARI  STAND APP TGL LAPOR (1/02/2023) = 73484 DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK / PELANGGAN HUB KEMBALI (CC.52.MIKO)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5223020101506",
                    "waktu_lapor": "01/02/2023 18:07:46",
                    "waktu_response": "01/02/2023 18:21:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 798,
                    "durasi_recovery_time": 33916228,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG HANDOYO ",
                    "alamat_pelapor": "JL - NO - DK MILIRAN MANGGIS     RT-4 / RW-5, KEL MANJID KEC MADUSONGO KAB BOYOLALI // DEKAT DENGAN POM BENSIN 200 M ",
                    "no_telp_pelapor": "082226580320",
                    "keterangan_pelapor": "MUTASI_K (G9923020188649:mohon dicek ) - MOHON PENGECEKAN JARINGAN, DI WILAYAH  TSB VOLTASE SERING DROP SEJAK HARI INI, NAMUN SAAT INI SUDAH NORMAL  . SETIAP PUKUL 18.00. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOYOLALI"
                },
                {
                    "no_laporan": "K5223020101508",
                    "waktu_lapor": "01/02/2023 18:08:31",
                    "waktu_response": "01/02/2023 18:10:17",
                    "waktu_recovery": "01/02/2023 20:08:39",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 7102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BU RIFKA ",
                    "alamat_pelapor": "JL LOBANG BUAYA RT 4 RW 1 NO 42 KEL LOBANG BUAYA KEC CIPAYUNG KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "087770047833",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 TELAH DILUNASI MOHON PTL DISAMBUNG SESUAI KETENTUAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020101376",
                    "waktu_lapor": "01/02/2023 18:08:47",
                    "waktu_response": "01/02/2023 18:22:43",
                    "waktu_recovery": "01/02/2023 20:26:13",
                    "durasi_response_time": 836,
                    "durasi_recovery_time": 7410,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002035304",
                    "nama_pelapor": "BP ROBERT",
                    "alamat_pelapor": "RUKO RENI JAYA JL KETAPANG 3 BLOK AF 5 NO 24 KEL.PAMULANG BARAT KEC.PAMULANG KOD.TANGERANG SELATAN  ",
                    "no_telp_pelapor": "081213092403",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERGESERAN APP KARENA RENOVASI  DENGAN DATA : \\nNO IDPEL: 538730285112\\nNAMA PELANGGAN : R ARIAYASA   \\nALAMAT PELANGGAN : RUKO RENI JAYA JL KETAPANG 3 BLOK AF 5 NO 24 KEL.PAMULANG BARAT KEC.PAMULANG KOD.TANGERANG SELATAN \\nNAMA PEMOHON  :  ROBERT JUNAEDI \\nNO KTP PELANGGAN : 3674062109630004\\nNO TELP PEMOHON: 081213092403\\nPEMOHON MENGAKU SEBAGAI PIHAK YANG DIKUASAKAN terkait K5123013000371",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5223020101509",
                    "waktu_lapor": "01/02/2023 18:09:26",
                    "waktu_response": "01/02/2023 18:27:03",
                    "waktu_recovery": "01/02/2023 18:49:14",
                    "durasi_response_time": 1057,
                    "durasi_recovery_time": 1331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. DEDEK ",
                    "alamat_pelapor": "JL. RAWA JAYA I NO. 0 RT. 8 RW. 4 KEL. PONDOK KOPI KEC. PONDOK KOPI KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "6285702511721",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKAN PTL NORMAL SISA STROOM KWH 12.31 KWH. SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020101510",
                    "waktu_lapor": "01/02/2023 18:09:28",
                    "waktu_response": "01/02/2023 19:01:33",
                    "waktu_recovery": "02/02/2023 07:31:55",
                    "durasi_response_time": 3125,
                    "durasi_recovery_time": 45022,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "130168",
                    "nama_pelapor": "IBU MELIA ",
                    "alamat_pelapor": "JL ANGGRAINI RAYA NO 14 RT 5 RW-2 KEL SUKORAME KEC MOJOROTO KOTA KEDIRI DEKAT DENGAN MASJID.",
                    "no_telp_pelapor": "628165414401",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN  FEBRUARI STAND APP TGL LAPOR 1 FEBRUARI 2023  = 233176 DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER JARANG DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K1223020100381",
                    "waktu_lapor": "01/02/2023 18:09:38",
                    "waktu_response": "01/02/2023 18:39:50",
                    "waktu_recovery": "01/02/2023 20:31:58",
                    "durasi_response_time": 1812,
                    "durasi_recovery_time": 6728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZULFAN  ",
                    "alamat_pelapor": "JL . SINGGALANG VI  PR VILLA ZAITUN BLOK B NO 11 , KEL SIALANGSAKTI, TENAYAN RAYA, KOTA PEKANBARU, RIAU \\nACUAN DEKAT BUKIT BARISAN ",
                    "no_telp_pelapor": "081274295518",
                    "keterangan_pelapor": "TGL 12/01/2023 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181109912301124550 DAN NO REG 1811012073856 BP DAN STROOM PERDANA TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020101380",
                    "waktu_lapor": "01/02/2023 18:10:52",
                    "waktu_response": "01/02/2023 18:49:38",
                    "waktu_recovery": "01/02/2023 22:20:48",
                    "durasi_response_time": 2326,
                    "durasi_recovery_time": 12670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1681688",
                    "nama_pelapor": "BP AYIN",
                    "alamat_pelapor": "JL. KAPTEN DARMO SUGONDO NO.232 KEL. TENGGULUNAN KEC. KEBOMAS KAB. GRESIK / LOKASI DEKAT PABRIK BARATA",
                    "no_telp_pelapor": "081234575890",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 NO.TOKEN 6659 9031 5569 5121 0014 SISA TOKEN 16.46 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5223020101516",
                    "waktu_lapor": "01/02/2023 18:12:44",
                    "waktu_response": "01/02/2023 18:25:09",
                    "waktu_recovery": "01/02/2023 18:47:31",
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AI",
                    "alamat_pelapor": "JL. GENTENG NO 49 RT 1 RW 1 KEL CILAMAJANG KEC KAWALU KOTA TASIKMALAYA//LOKASI RUKO ",
                    "no_telp_pelapor": "6287774560645",
                    "keterangan_pelapor": "GAGAL TOKEN VKRN 43 .PTL MENYALA .SISA KWH 25.\\n32954589378747290413\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5123020101387",
                    "waktu_lapor": "01/02/2023 18:13:20",
                    "waktu_response": "01/02/2023 18:33:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1185,
                    "durasi_recovery_time": 33915507,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MURYANI / BPK SEMBIRING",
                    "alamat_pelapor": "JL JAMIN GINTING GG.BANGUN NO.13 KEL.MANGGA KC.MEDAN TUNTUNGN KOTA MEDAN -- DEKAT ASRAMA SABARA",
                    "no_telp_pelapor": "08123047754",
                    "keterangan_pelapor": "MUTASI_K (G9923020188668:gagal token) - TIDAK BISA INPUT TOKEN KET GAGAL. VKRN 43. NM 86015804627. PTL NYALA SISA 141,57 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K1223020100385",
                    "waktu_lapor": "01/02/2023 18:15:14",
                    "waktu_response": "01/02/2023 18:32:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1065,
                    "durasi_recovery_time": 33915513,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YAN",
                    "alamat_pelapor": "JL RINTE RAYA NO 158 RT0 RW0 KEL SIMPANG SELAYANG KEC MEDAN TUNTUNGAN KOTA MEDAN ACUAN : SEBELAH BENGKEL CAT MOBIL ",
                    "no_telp_pelapor": "085277270415",
                    "keterangan_pelapor": "MUTASI_K (G9923020188667:gagal token) - PELANGGAN TIDAK DAPAT INPUT NO TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 12.56 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5123020101397",
                    "waktu_lapor": "01/02/2023 18:18:07",
                    "waktu_response": "01/02/2023 18:27:53",
                    "waktu_recovery": "01/02/2023 18:42:11",
                    "durasi_response_time": 586,
                    "durasi_recovery_time": 858,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "138661",
                    "nama_pelapor": "BP KOKO",
                    "alamat_pelapor": "KK CIBUBUR VILLA BL C No. 6 , KEL JATIRADEN, KEC JATISAMPURNA, KOTA BEKASI, ",
                    "no_telp_pelapor": "082213838801",
                    "keterangan_pelapor": "PELANGGAN INGIN KABEL DARI TIANG KE KWH METER DIPANJANGKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100388",
                    "waktu_lapor": "01/02/2023 18:19:34",
                    "waktu_response": "01/02/2023 18:32:08",
                    "waktu_recovery": "01/02/2023 18:43:01",
                    "durasi_response_time": 754,
                    "durasi_recovery_time": 653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYA",
                    "alamat_pelapor": "JL MEDAN BANDA ACEH LORONG PANGKARIM NO 18  RT-0 / RW-0  DS MNS BAROE KANDANG  KEC MUARA 2 KOTA LHOKSUMAWE / DEKAT MENASAH DAN PABRIK ROTI",
                    "no_telp_pelapor": "0895327818966",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN ID METER 22118279748 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN VIA BSI DIKARENAKAN TERTERA (NO METER TIDAK TERDAFTAR) PTL TIDAK PADAM SISA 200 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LHOKSEUMAWE"
                },
                {
                    "no_laporan": "K5123020101409",
                    "waktu_lapor": "01/02/2023 18:23:54",
                    "waktu_response": "01/02/2023 18:28:41",
                    "waktu_recovery": "01/02/2023 18:54:46",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 1565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22110687476",
                    "nama_pelapor": "BP MUHAMMAD MAULDI",
                    "alamat_pelapor": "PR GRAHA SEDATI MAS JL KAMBOJA NO 20 KEL BUNCITAN , KEC SEDATI SIDOARJO ",
                    "no_telp_pelapor": "081380829967",
                    "keterangan_pelapor": "PELANGGAN GAGAL ENTRY TOKEN SETELAH UPDATE VKRN 43 , PTL MENYALA 147 KWH 33263737106199605005\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1223020100391",
                    "waktu_lapor": "01/02/2023 18:24:16",
                    "waktu_response": "01/02/2023 18:39:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 886,
                    "durasi_recovery_time": 33915150,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASTRO ",
                    "alamat_pelapor": "JL LINGKAR PATEMON RT 1 RW 6  DESA PATEMON KEC BOJONGSARI KAB PURBALINGGA JATENG ",
                    "no_telp_pelapor": "6285647680093",
                    "keterangan_pelapor": "MUTASI_K (G9923020188669:ditunggu konfirmasi petugas) - MOHON TINDAK LANJUT DAN PENYELESAIANYA PELANGGAN KEBERATAN DENGAN KONDISI LISTRIK YANG SELALU PADAM KETIKA HUJAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K3223020100395",
                    "waktu_lapor": "01/02/2023 18:25:46",
                    "waktu_response": "01/02/2023 18:45:34",
                    "waktu_recovery": "01/02/2023 19:04:24",
                    "durasi_response_time": 1188,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TINA ",
                    "alamat_pelapor": "JL KINCAN     RT-1 / RW-2  NO 22  KEL  JATI BENING KEC  PONDOK GEDE  KAB BEKASI   SETEMPAT SUPERINDO KINCAN  ",
                    "no_telp_pelapor": "6285774307792",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN  , VKRN 43  PTL NORMAL  SISA KWH  207\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020101548",
                    "waktu_lapor": "01/02/2023 18:28:08",
                    "waktu_response": "01/02/2023 18:43:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 911,
                    "durasi_recovery_time": 33914893,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "pantjacz@gmail.com",
                    "alamat_pelapor": "JL. TEROGONG 3 RT. 009 RW. 010 KEL. CILANDAK BARAT KEC. CILANDAK JAKARTA SELATAN DKI JAKARTA 12430",
                    "no_telp_pelapor": "087720950342",
                    "keterangan_pelapor": "MUTASI_K (G9923020188711:urgent) - GAGAL INPUT TOKEN VKRN 43. PTL NYALA",
                    "media": "Email",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K1423020100537",
                    "waktu_lapor": "01/02/2023 18:29:30",
                    "waktu_response": "01/02/2023 18:36:51",
                    "waktu_recovery": "02/02/2023 00:18:32",
                    "durasi_response_time": 441,
                    "durasi_recovery_time": 20501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLI ",
                    "alamat_pelapor": "JL ALAMSYAH RATU PRAWIRA NEGARA NO- RT- RW- KEL. KARANG JAYA KEC GANDUS KOTA PALEMBANG / DEKAT MUSI DUA, JL LETTU KARIM KADIR",
                    "no_telp_pelapor": "081532055590",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32171406971 SISA KWH 20 KWH , NO TOKEN: 69246358980068550003",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101429",
                    "waktu_lapor": "01/02/2023 18:31:45",
                    "waktu_response": "01/02/2023 18:34:27",
                    "waktu_recovery": "01/02/2023 18:47:53",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI",
                    "alamat_pelapor": "JL SYAMSUL ARIFIN NO 24 RT 2 RW 5 KEL POLAGAN KEC SAMPANG KAB SAMPANG DEKAT PASAR MARGALELA",
                    "no_telp_pelapor": "081336758802",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, APP KET GAGAL, BELUM ADA PEMBARUAN KWH, PTL MENYALA SISA KWH TIDAK TAHU, TOKEN 32770955428268131587",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5223020101565",
                    "waktu_lapor": "01/02/2023 18:35:05",
                    "waktu_response": "01/02/2023 18:36:40",
                    "waktu_recovery": "01/02/2023 19:38:22",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 3702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL KUKUN NO- KP KUKUN   RT-11 / RW-6 KEL CIANTRA KEC CIKARANG SELATAN KAB BEKASI > DEKAT MASJID ",
                    "no_telp_pelapor": "6285754897135",
                    "keterangan_pelapor": "INFO BLOCKING TOKEN DENGAN NO REG 5372143024093,ID PEL 537216842476 ATAS NAMA EVI AKHMAD JULIADI T  TERKAIT P2TL PELANGGAN INGIN MENANYAKAN TERKAIT P2TL YANG DIALAMI PELANGGAN. MOHON KONFIRMASINYA PERIHAL TERSEBUT \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1423020100540",
                    "waktu_lapor": "01/02/2023 18:37:04",
                    "waktu_response": "01/02/2023 19:07:02",
                    "waktu_recovery": "01/02/2023 21:53:48",
                    "durasi_response_time": 1798,
                    "durasi_recovery_time": 10006,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRIL",
                    "alamat_pelapor": "JL. RAYA KURANJI NO 8 RT 2 RW 2 KEL KURANJI KEC KURANJI KOTA PADANG LOKASI DEKAT SIMP AKSIRAT DEPAN TUGU PAHLAWAN",
                    "no_telp_pelapor": "081363018391",
                    "keterangan_pelapor": "INFO PEL. PEMANGKASAN POHON KARENA SUDAH MENYENTUH JARINGAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5123020101444",
                    "waktu_lapor": "01/02/2023 18:39:16",
                    "waktu_response": "01/02/2023 19:39:23",
                    "waktu_recovery": "01/02/2023 19:48:12",
                    "durasi_response_time": 3607,
                    "durasi_recovery_time": 529,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YONA ",
                    "alamat_pelapor": "PR DELTAMAS ZONA AMERIKA CALGARY BLOK F NO 30  KEL SUKAMAHI KEC CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT ::",
                    "no_telp_pelapor": "085221224636",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100817, PELANGGAN PENDAFTARAN PB NON PAKET SLO TARIF R1T /2200 VA NO REGISTER 5370312071232. REALISASI PASANG APP METER ± DES 2022, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN SLO SUDAH DISAMPAIKAN KE UPJ, TEKNISI PELANGGAN INFOKAN PERLU DILAKUKAN AKTIVASI DAHULU AGAR PTL DAPAT DINYALAKAN, KARENA KABEL SAMBUNGAN DARI PIHAK DEVELOPER SUDAH TERSAMBUNG, MOHON SECEPATNYA DISAMBUNG. TERKAIT NO LAPOR K5123012800378. STATUS DI PLN MOBILE SELESAI NAMUN BELUM ADA TINDAKLANJUT DI LOKASI .\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020101573",
                    "waktu_lapor": "01/02/2023 18:39:35",
                    "waktu_response": "01/02/2023 18:57:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1102,
                    "durasi_recovery_time": 33914015,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14024991920",
                    "nama_pelapor": "BP MUHAMMAD ELMI ",
                    "alamat_pelapor": "DS BLIGO RT-12 / RW-4 JL BLIGO NO 35 KEC BUARAN KEL BLIGO KAB PEKALONGAN // DEKAT PASAR BLIGO LURUS PEREMPATAN KEDUA BELOK KIRI // DEKAT MUSHOLLA ",
                    "no_telp_pelapor": "085800130777",
                    "keterangan_pelapor": "MUTASI_K (G9923020188682:gangguan) - PELANGGAN MENGAJUKAN PENGGANTIAN KWH METER KARENA SERING MUNCUL KETERANGAN PERIKSA. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K1423020100544",
                    "waktu_lapor": "01/02/2023 18:42:05",
                    "waktu_response": "01/02/2023 19:35:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3210,
                    "durasi_recovery_time": 33911757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MISLAN ",
                    "alamat_pelapor": "JL. PANGKALAN BENTENG NO- RT 09 RW 03 DESA PANGKALAN BENTENG KEC TALANG KELAPA KAB BANYUASIN LOKASI DEKAT KANDANG AYAM",
                    "no_telp_pelapor": "085378113727",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH VKRN 43 (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K3223020100406",
                    "waktu_lapor": "01/02/2023 18:43:24",
                    "waktu_response": "01/02/2023 18:50:20",
                    "waktu_recovery": "01/02/2023 19:30:31",
                    "durasi_response_time": 416,
                    "durasi_recovery_time": 2411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA",
                    "alamat_pelapor": "JL AMD 10 NO 64 RT-12 / RW-1  KEL.PETUKANGAN  UTR KEC PESANGGRAHAN  JAKARTA SELATAN LEWAN SAMPING GG  DEPAN RUMAH GEDE LOKASI RUMAH KONTRAK ",
                    "no_telp_pelapor": "082125374410",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGIMPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL  NYALA  SISA  KWH NO TOKEN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020101589",
                    "waktu_lapor": "01/02/2023 18:47:24",
                    "waktu_response": "01/02/2023 19:25:36",
                    "waktu_recovery": "01/02/2023 19:34:35",
                    "durasi_response_time": 2292,
                    "durasi_recovery_time": 539,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01120492069",
                    "nama_pelapor": "BP SAHRIP ",
                    "alamat_pelapor": "JL TEMUBIRENG NO - RT 2 RW 1 KEL MONTONG BETOK KEC MONTONG  GADING KAB LOMBOK TIMUR //DKT PASAR ",
                    "no_telp_pelapor": "087701543001",
                    "keterangan_pelapor": "GAGAL TOKEN VKRN 43  .PTL MENYALA .SISA KWH 1582 .\\n59783058603085199320",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020101591",
                    "waktu_lapor": "01/02/2023 18:48:26",
                    "waktu_response": "01/02/2023 19:31:36",
                    "waktu_recovery": "01/02/2023 20:00:51",
                    "durasi_response_time": 2590,
                    "durasi_recovery_time": 1755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000678735",
                    "nama_pelapor": "BP TEGUH",
                    "alamat_pelapor": "PONDOK TIRTA MANDALA BLOK H3 NO 4 RT 02 RW 04 SUKAMAJU CILODONG DEPOK",
                    "no_telp_pelapor": "083808871924",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA KETIDAKSESUAIAN PENCATATAN REK FEBRUARI 23. ST AW 34131, ST AK 34331, ST BERDASARKAN ANGKA ACMT 24-01-2023 YG DILAPORKAN PELANGGAN VIA SWACAM = 34308 NAMUN DI DATA ACMT TGL 28-01-23= 34331. REK (BELUM DILUNASI). RUMAH DIHUNI, BERPAGAR DAN TIDAK TERKUNCI, METERAN MUDAH DIJANGKAU, DAN PETUGAS RUTIN DATANG. NAMUN JIKA SAYA SUDSH LAPOR, PETUGAS TIDAK MENCATAT ANGKA PELANGGAN",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5223020101595",
                    "waktu_lapor": "01/02/2023 18:51:50",
                    "waktu_response": "01/02/2023 19:34:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2580,
                    "durasi_recovery_time": 33911802,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARLEY DAVE",
                    "alamat_pelapor": "JL. PRAMUKA 17 NO.7, SARIO KOTABARU, KEC. SARIO, KOTA MANADO, SULAWESI UTARA. BELAKANG SD 67 MANADO",
                    "no_telp_pelapor": "087771273786",
                    "keterangan_pelapor": "MUTASI_K (G9923020188723:g) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 14,79. PTL (TIDAK PADAM). NO TOKEN ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K3223020100410",
                    "waktu_lapor": "01/02/2023 18:52:39",
                    "waktu_response": "01/02/2023 19:03:19",
                    "waktu_recovery": "01/02/2023 19:57:10",
                    "durasi_response_time": 640,
                    "durasi_recovery_time": 3231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL.RANOMEA NO.- LINGK.6 KEL.RANOMEA KEC.AMURANG TIMUR, KOTA AMURANG, SULUT. ACUAN: DEKAT KANTOR KELURAHAN RANOMEA ",
                    "no_telp_pelapor": "89668341327",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KET.GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL NYALA, SISA 1957 KWH, NO.TOKEN: 40753063491681161039",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5223020101597",
                    "waktu_lapor": "01/02/2023 18:52:48",
                    "waktu_response": "01/02/2023 18:57:45",
                    "waktu_recovery": "01/02/2023 19:21:56",
                    "durasi_response_time": 297,
                    "durasi_recovery_time": 1451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423020100440, TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K1223020100414",
                    "waktu_lapor": "01/02/2023 18:55:39",
                    "waktu_response": "01/02/2023 19:06:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 641,
                    "durasi_recovery_time": 33913512,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELFI ",
                    "alamat_pelapor": "JL.JAMIN GINTING GG KENANGAN 5 UJUNG KEL.SIMPANG SELAYANG KEC.MEDAN TUNTUNGAN KOTA MEDAN PROV SUMUT ",
                    "no_telp_pelapor": "081360563339",
                    "keterangan_pelapor": "MUTASI_K (G9923020188694:gangguan rumah) - PTL MENYALA TIDAK STABIL BANYAK RUMAH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5223020101610",
                    "waktu_lapor": "01/02/2023 18:58:09",
                    "waktu_response": "01/02/2023 19:01:56",
                    "waktu_recovery": "01/02/2023 19:20:12",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 1096,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTADI",
                    "alamat_pelapor": "JL JATI KRAMAT 2 PR SUTRA PESONA BLOK F NO 11 RT 5 RW 11  KEL JATIKRAMAT KEC JATI ASIH KAB BEKASI // BELAKANG ALFAMART ",
                    "no_telp_pelapor": "6285867123867",
                    "keterangan_pelapor": "GAGAL MEMASUKKAN TOKEN, VKRN 43 SISA KWH 13.1111 NO TOKEN 56764826635281052694",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1423020100548",
                    "waktu_lapor": "01/02/2023 18:58:44",
                    "waktu_response": "01/02/2023 19:21:18",
                    "waktu_recovery": "01/02/2023 19:42:33",
                    "durasi_response_time": 1354,
                    "durasi_recovery_time": 1275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOKO",
                    "alamat_pelapor": "JL. UJUNG GURUN NO. 43 RT. - RW. - KEL. UJUNG GURUN KEC. PADANG BARAT. PADANG. LOKASI : DIDEPAN SD PERCOBAAN",
                    "no_telp_pelapor": "08126754470",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23 = 33247, ST AK REK FEB 23 = 34107. ST APP TGL.01/02/23 = 33355. REK BELUM DILUNASI PELANGGAN MENUNGGU KOREKSI. RUMAH TIDAK DIHUNI DAN BERPAGAR.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K3223020100417",
                    "waktu_lapor": "01/02/2023 19:00:25",
                    "waktu_response": "01/02/2023 19:13:35",
                    "waktu_recovery": "01/02/2023 20:03:49",
                    "durasi_response_time": 790,
                    "durasi_recovery_time": 3014,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP BURHAN",
                    "alamat_pelapor": "JL.CIKINI AMPIUN NO.8 RT-16 / RW-01 KEL.PEGANGSAAN KEC.MENTENG, JAKPUS. ACUAN: DIBELAKANG TOKO 15, GEDUNG CGC",
                    "no_telp_pelapor": "6285758864926",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KET.GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL NYALA, SISA 20.57 KWH, NO.TOKEN: 15433070616867470195",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5123020101480",
                    "waktu_lapor": "01/02/2023 19:00:33",
                    "waktu_response": "01/02/2023 19:36:01",
                    "waktu_recovery": "02/02/2023 00:19:15",
                    "durasi_response_time": 2128,
                    "durasi_recovery_time": 16994,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBAIRI",
                    "alamat_pelapor": "PR BUMI MAS INDAH BLOK R1 NO 5 KEL TANAH MAS KEC TALANG KELAPA KAB BANYUASIN SUMSEL",
                    "no_telp_pelapor": "082280680168",
                    "keterangan_pelapor": "PELANGGAN  KONFIRMASI MENYAMPAIKAN KERUSAKAN ALAT ELEKTRONIK  KULKAS DAN TETANGGA MENGALAMI JUGA  PASKA GANGGUAN LISTRIK TIBA TIBA PADAM PADA TANGGAL 01/02/2023.PTL NYALA , PELANGGAN KONFIRMASI KEMBALI MENAMBAHKAN SEBELUMNYA ADA TRIP DI GARDU LISTRIK, SEHINGGA PADAM DAN BANYAK PERALATAN LISTRIK YG RUSAK CC.51.MEIGA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101482",
                    "waktu_lapor": "01/02/2023 19:00:41",
                    "waktu_response": "01/02/2023 19:34:47",
                    "waktu_recovery": "01/02/2023 21:07:59",
                    "durasi_response_time": 2046,
                    "durasi_recovery_time": 5592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMZAH ",
                    "alamat_pelapor": "PR BSD BLOK L4 NO.11 SEK 14.4 KEL LENGKONG KEC SERPONG SELATAN KOTA TANGSEL :: RUMAH POJOK PAGAR HITAM ",
                    "no_telp_pelapor": "081213588585",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100959, TIDAK BISA ENTRY TOKEN, UPDATE VKRN 43, SISA 17.15 KWH :: 05768340390834040750  39599836182722108506 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101619",
                    "waktu_lapor": "01/02/2023 19:02:06",
                    "waktu_response": "01/02/2023 19:10:20",
                    "waktu_recovery": "01/02/2023 19:11:57",
                    "durasi_response_time": 494,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0017171330005",
                    "nama_pelapor": "BP TEJO",
                    "alamat_pelapor": "JL ROKAN NO 6 RT 0/RW 0 KP MAGERU KEL SRAGEN TENGAH KEC SRAGEN KAB SRAGEN >> DEPAN POLRES SRAGEN ",
                    "no_telp_pelapor": "087823367091",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN KONFIRMASI PELANGGAN ID PEL 520580009097 MENGAJUKAN PD (R1/ 2200 VA - R3 / 41500 VA) KE KANTOR UNIT TERKAIT SEJAK OKTOBER 2022 NAMUN HINGGA TGL 01/02/2023 BELUM DIREGISTRASI. PELANGGAN MEMOHON SEGERA MENDAPATKAN PENJELASAN DARI UNIT KARENA BELUM MENDAPATKAN CALL BACK DARI UNIT SEPERTI YANG DIJANJIKAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRAGEN"
                },
                {
                    "no_laporan": "K5123020101490",
                    "waktu_lapor": "01/02/2023 19:05:11",
                    "waktu_response": "01/02/2023 19:31:39",
                    "waktu_recovery": "01/02/2023 19:45:14",
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 815,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA ",
                    "alamat_pelapor": "JL.  PR ALAM MAWAR I NO 3   RT-4 / RW-5 KEC CIAMPLAS KEL TANJUNG BUMI KOTA BANDUNG BARAT // ARE PR ALAM MAWAR I",
                    "no_telp_pelapor": "081387690033",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL  MENYALA SISA 291 KWH DILOKASI (BELUM ADA) PEMBAHARUAN KWH METER OLEH PETUGAS\\nNO TOKEN : 08704666586581267266, 60170514913336307810 & 18520947832896729885",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5223020101624",
                    "waktu_lapor": "01/02/2023 19:06:19",
                    "waktu_response": "01/02/2023 19:08:18",
                    "waktu_recovery": "01/02/2023 20:07:53",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 3575,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP. FANRIDO",
                    "alamat_pelapor": "JL. MALAKA BARU NO. 83 RT. 6 RW. 11 KP. BOJONG RANGKONG KEL. PONDOK KOPI KEC. DUREN SAWIT KOTA JAKTIM. (DEKAT PINTU KELUAR TOL BINTARA)",
                    "no_telp_pelapor": "082114044561",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKAN PTL NORMAL SISA STROOM 152.40 KWH. SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020101625",
                    "waktu_lapor": "01/02/2023 19:06:17",
                    "waktu_response": "01/02/2023 19:44:54",
                    "waktu_recovery": "01/02/2023 20:04:41",
                    "durasi_response_time": 2317,
                    "durasi_recovery_time": 1187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "DN BREBES     RT-1 / RW-3\\nKAB GUBUKAN\\nKEC GUBUK \\nKEL DS GLAPAN \\nACUAN LOKASI  PINGGIR SUNGAI BENDUNGAN DELAPAN\\n",
                    "no_telp_pelapor": "085803510848",
                    "keterangan_pelapor": "APP KET GAGAL, PTL NYALA. SISA 168.75 KWH.\\nNO TOKEN\\n54234764422431394516 // PELANGGAN LAPOR LAGI. CC.52.TOMI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGOWANU"
                },
                {
                    "no_laporan": "K5123020101491",
                    "waktu_lapor": "01/02/2023 19:06:41",
                    "waktu_response": "01/02/2023 20:18:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4321,
                    "durasi_recovery_time": 33909170,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01114857152",
                    "nama_pelapor": "BP TASLIM",
                    "alamat_pelapor": "DN/DS.SAWO RT-1 RW-2 KC.CAMPUR DARAT KB.TULUNGAGUNG -- UTARA LAPANGAN SAWO KE TIMUR",
                    "no_telp_pelapor": "081359002765",
                    "keterangan_pelapor": "MUTASI_K (G9923020188786:Laporan terkait gangguan teknis app) - TIDAK BISA INPUT TOKEN TIDAK MUNCUL KETERANGAN. NM 01114857152. PTL NYALA SISA 25 KWH. TOKEN 16291718453528389948 BELI HARI INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAMPUR DARAT"
                },
                {
                    "no_laporan": "K5223020101628",
                    "waktu_lapor": "01/02/2023 19:08:37",
                    "waktu_response": "01/02/2023 19:10:42",
                    "waktu_recovery": "01/02/2023 19:11:44",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0007078270000",
                    "nama_pelapor": "BP HASYIM",
                    "alamat_pelapor": "DUSUN KARANGMOJO RT 08 RW 02,DESA KARANGMOJO, KECAMATAN TASIKMADU, KABUPATEN KARANGANYAR. RUMAH TIMUR LAPANGAN KARANGMOJO A.N MBAH SHODIQ ATAU ALI AHMADI",
                    "no_telp_pelapor": "083109097724",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 18960, ST APP TGL 01/02/2023 = 18872. REK (BELUM DILUNASI). RUMAH DIHUNI DAN TIDAK BERPAGAR. KWH BERADA DI LUAR DAN MUDAH DI JANGKAU.PELANGGAN TIDAK MENGETAHUI KEDATANGAN PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KARANGANYAR"
                },
                {
                    "no_laporan": "K5223020101633",
                    "waktu_lapor": "01/02/2023 19:11:53",
                    "waktu_response": "01/02/2023 19:15:47",
                    "waktu_recovery": "01/02/2023 19:47:27",
                    "durasi_response_time": 234,
                    "durasi_recovery_time": 1900,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007106107",
                    "nama_pelapor": "Ibu Emeralda ",
                    "alamat_pelapor": "JL BORNEO UTARA 2 NO C68, RT 3/RW10, RAWALUMBU (DEKAT TK TABITA, RUMAH PAGAR HITAM CAT KUNING) ",
                    "no_telp_pelapor": "08885554660",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 23531, ST APP TGL 01/02/2023 = 23526. REK BELUM DILUNASI. KONDISI RUMAH DIHUNI, BERPAGAR TERKUNCI, APP SULIT DIJANGKAU DAN PETUGAS JARANG DATANG. SESUAI INFORMASI BEBERPA BULAN TAGIHAN TIDAK BERUBAH PELANGGAN KHAWATIR, MOHON DIKONFIRMASI KE PELANGGAN",
                    "media": "Email",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020101640",
                    "waktu_lapor": "01/02/2023 19:15:06",
                    "waktu_response": "01/02/2023 19:25:50",
                    "waktu_recovery": "01/02/2023 19:34:41",
                    "durasi_response_time": 644,
                    "durasi_recovery_time": 531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PARTIJAH ",
                    "alamat_pelapor": "JL SETUKA DN MANGKLING NO 0 RT 0/RW 0 DS LOYOT KEC TIKUR KAB LOMBOK TIMUR >> DEKAT SETUKA  ",
                    "no_telp_pelapor": "085951426602",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 18.9 KWH (VKRN 43) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020101646",
                    "waktu_lapor": "01/02/2023 19:18:21",
                    "waktu_response": "01/02/2023 19:24:45",
                    "waktu_recovery": "01/02/2023 19:54:48",
                    "durasi_response_time": 384,
                    "durasi_recovery_time": 1803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDI ",
                    "alamat_pelapor": "JL PER WISMA JAYA ABADI BLOK D 19 KEC JOMBANG KEL JOMBATAN KAB JOMBANG JAWA TIMUR//DEKAT ALUN ALUN JOMBANG ",
                    "no_telp_pelapor": "089526352134",
                    "keterangan_pelapor": "MOHON KONFIRMASI PELANGGAN INGIN MENGETAHUI ID PEL/NO METER UNTUK MENGETAHUI PEMBAYARAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5223020101652",
                    "waktu_lapor": "01/02/2023 19:21:13",
                    "waktu_response": "01/02/2023 19:25:53",
                    "waktu_recovery": "01/02/2023 20:40:15",
                    "durasi_response_time": 280,
                    "durasi_recovery_time": 4462,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK GAFOER ",
                    "alamat_pelapor": "JL JL. HUSNI THAMRIN NO.3, B NO., BINANGA, MAMUJU, KAB. MAMUJU, SULAWESI BARAT",
                    "no_telp_pelapor": "081241248108",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT DAN PENYELESAIANNYA, PELANGGAN DENGAN ID PEL 329100594453 ATS NM ABD GAFUR M MELAKUKAN REGISTRASI PERUBAHAN DAYA MANDIRI MELALUI PLN MOBILE PADA 25/01/2023 DARI DAYA S2T/2200 VA KE S2/3900 VA DAN DILAKUKAN PEMBAYARAN TGL 01/02/2023. TERKAIT DAYA 3900 VA SIANG TADI PELANGGAN DI HUBUNGI OLEH PLN SETEMPAT DAN DIINFORMASIKAN BAHWA TIDAK TERSEDIA DAN PELANGGAN MERASA KEBERATAN DISALAHKAN KARENA DAYA TERSEBUT TIDAK TERSEDIA. DIKARENAKAN DI PLN MOBILE TERDAPAT DAYA TSB DAN DAPAT DIPILIH OLEH PELANGGAN UNTUK UBAH DAYA.",
                    "media": "Email",
                    "nama_ulp": "ULP MANAKARRA"
                },
                {
                    "no_laporan": "K5223020101657",
                    "waktu_lapor": "01/02/2023 19:23:36",
                    "waktu_response": "01/02/2023 19:29:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 350,
                    "durasi_recovery_time": 33912126,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TARA ",
                    "alamat_pelapor": "JL TENGGUMUNG WETAN 1 NO 8-10 RT - RW - KEL TEGIRIAN SEMAMPIR KEC SEMAMPIR KOTA SURABAYA // DEKAT RESTO MAKAN JES CHIKEN ",
                    "no_telp_pelapor": "083827184691",
                    "keterangan_pelapor": "MUTASI_K (G9923020188715:mohon bantuan) - TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43. PTL NORMAL. SISA KWH: 444",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K1223020100429",
                    "waktu_lapor": "01/02/2023 19:23:45",
                    "waktu_response": "01/02/2023 19:29:27",
                    "waktu_recovery": "02/02/2023 06:25:40",
                    "durasi_response_time": 342,
                    "durasi_recovery_time": 39373,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODY ",
                    "alamat_pelapor": "JL. WARTAWAN GG. AMAL NO 12 RT 3 RW 1 KEL GUNUNG SULA KEC WAY HALIM KOTA BANDAR LAMPUNG LOKASI BEDENG SOKIN DEPAN SDN1 GUNUNG SULA DAN WARUNG ROZIKIN ",
                    "no_telp_pelapor": "081272569832",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT BLOKING TOKEN \\\"KWH METER TERBANG\\\" PTL MENYALA R1MT / 900VA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5123020101526",
                    "waktu_lapor": "01/02/2023 19:26:33",
                    "waktu_response": "01/02/2023 19:38:47",
                    "waktu_recovery": "01/02/2023 21:53:29",
                    "durasi_response_time": 734,
                    "durasi_recovery_time": 8082,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000687178",
                    "nama_pelapor": "IBU SITI MUNAWAROH",
                    "alamat_pelapor": "JL RAYA MAYANGKARA NO  5 KEL KETINTANG RT 0 RW 0 KEC GAYUNGAN KOTA SURABAYA // DEKAT KEBUN SAYUR",
                    "no_telp_pelapor": "081330555702",
                    "keterangan_pelapor": "DILOKASI PELANGGAN ADA REALIASI MIGRASI DENGAN NM 32209724874 ATAS NAMA R SOEDRADJAD WIDITOMO SEDANGKAN DILOKASI HARUSNYA ID PEL ATAS NAMA ENSENG BASTAR DENGAN NO IDPEL 511411052187",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5223020101671",
                    "waktu_lapor": "01/02/2023 19:30:03",
                    "waktu_response": "01/02/2023 19:35:40",
                    "waktu_recovery": "01/02/2023 20:36:07",
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 3627,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000344545",
                    "nama_pelapor": "IBU ANISA",
                    "alamat_pelapor": "PERUM PONDOK TIMUR INDAH 2 JL DAHLIA 5 NO.109-110 KEL MUSTIKA SARI KEC MUSTIKA JAYA KOTA BEKASI.",
                    "no_telp_pelapor": "081299362063",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 7170, ST BERDASARKAN ANGKA ACMT JANUARI 2023 = 7168. REK TELAH DILUNASI. KONDISI RUMAH DIHUNI, RUMAH BERPAGAR TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS JARANG DATANG. PELANGGAN KECEWA DIKARENAKAN REK BULAN DES 2022 TIDAK SESUAI DENGAN RATA-RATA YANG SEHARUSNYA 406 KWH.",
                    "media": "Email",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K1223020100436",
                    "waktu_lapor": "01/02/2023 19:31:18",
                    "waktu_response": "01/02/2023 20:22:48",
                    "waktu_recovery": "01/02/2023 21:34:09",
                    "durasi_response_time": 3090,
                    "durasi_recovery_time": 4281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILY",
                    "alamat_pelapor": "JL RAHAYU 5 N- RT- RW- DS HELVETIA KEC LABUHAN DELI KOTA MEDAN ACUAN-",
                    "no_telp_pelapor": "085261139330",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIANYA TGL 25/01/23 PELANGGAN DENGAN ID 120110766271 MEMBELI TOKEN DI APL SETEMPAT SEBESAR 20.000NAMUN SAAT DI INPUTKAN KE APP TERTERA USED",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5123020101532",
                    "waktu_lapor": "01/02/2023 19:31:53",
                    "waktu_response": "01/02/2023 19:59:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1655,
                    "durasi_recovery_time": 33910324,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAMSUL",
                    "alamat_pelapor": "MUSHOLLAH AL MU`MININ PR PERBEKEBUNAN JL AFDELING SUMBERURIP RT 002 RW 001 DN SUMBERURIP DS TULUNGREJO KEC GLENMORE KAB BANYUWANGI ",
                    "no_telp_pelapor": "082141939587",
                    "keterangan_pelapor": "MUTASI_K (G9923020188771:KWH ERROR) - MUNCUL KETERANGAN ERROR KEJADIAN SETELAH ADANYA PEMADAMAN - PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GENTENG"
                },
                {
                    "no_laporan": "K5223020101684",
                    "waktu_lapor": "01/02/2023 19:36:33",
                    "waktu_response": "01/02/2023 20:16:56",
                    "waktu_recovery": "01/02/2023 20:37:52",
                    "durasi_response_time": 2423,
                    "durasi_recovery_time": 1256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL PLUIT KARANG AI BARAT  NO  45A RT-/- KEL PLUIT KEC PENJARINGAN JAKUT  JNT  CARGO OFFICE    ",
                    "no_telp_pelapor": "081930208725",
                    "keterangan_pelapor": "MOHON INFORMASI TERKAIT BIAYA P2TL YANG DI TAGIHKAN KE PELANGGAN DENGAN NOMINAL RP 12668993, PELANGGAN INGIN DIKONFIRMASI SEGERA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020101686",
                    "waktu_lapor": "01/02/2023 19:37:24",
                    "waktu_response": "01/02/2023 19:44:56",
                    "waktu_recovery": "01/02/2023 21:10:02",
                    "durasi_response_time": 452,
                    "durasi_recovery_time": 5106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. MUHAMAD RIDWAN",
                    "alamat_pelapor": "JL. CURUG LEGOK RT 001/001, KEMUNING, KEC. LEGOK, KABUPATEN TANGERANG, BANTEN 15820 (LOKASI ADALAH POM MOBIL INDOSTATION)",
                    "no_telp_pelapor": "08881724216",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM SISA 20,05 KWH. NO TOKEN 0468 0875 1568 3331 8016",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101547",
                    "waktu_lapor": "01/02/2023 19:38:12",
                    "waktu_response": "01/02/2023 19:44:38",
                    "waktu_recovery": "01/02/2023 21:26:06",
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 6088,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL. SEKIP JAYA KEL.  SEKIP JAYA KEC. KEMUNING KOTA PALEMBANG , DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020101070, MOHON BANTUAN PENYAMBUNGAN KEMBALI PEMUTUSAN BONGKAR RAMPUNG KARENA TELAH DILUNASI PADA TGL 29/1/2023, TERLAMPIR BUKTI BAYAR. JANJI PETUGAS (AKAN DIGANTI KEPRABAYAR) PELANGGAN SUDAH DIHUBUNGI PETUGAS NAMUN PELANGGAN TIDAK BERKENAN DIMIGRASI KE PRABAYAR ,  PELANGGAN ADA PEMILIK BANGUNAN BARU DAN BARU MENEMPATI HARI INI YANG MELAKUKAN TERLAMBAT BAYAR TAGIHAN BUKAN PEMILIK BANGUNAN SAAT INI, NAMUN PEMILIK SEBELUMNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101549",
                    "waktu_lapor": "01/02/2023 19:40:11",
                    "waktu_response": "01/02/2023 20:05:28",
                    "waktu_recovery": "01/02/2023 23:17:17",
                    "durasi_response_time": 1517,
                    "durasi_recovery_time": 11509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NILA / BP RAKA",
                    "alamat_pelapor": "JL.- DN MUTERSARI RT-3 / RW-3 DESA NGRIMBI ",
                    "no_telp_pelapor": "085854017166",
                    "keterangan_pelapor": "APP KET EROR PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5123020101550",
                    "waktu_lapor": "01/02/2023 19:40:36",
                    "waktu_response": "01/02/2023 20:06:09",
                    "waktu_recovery": "01/02/2023 20:10:27",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURUL / BP AMIN",
                    "alamat_pelapor": "JL KEBON JAMBU GG 2 NO 0 RT0 RW0 DS PEGANDEN KEC MANYAR KAB GRESIK / DEKAT PERSAWAHAN ",
                    "no_telp_pelapor": "085648819123",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL, SISA 543,38 KWH / 0789 4940 7191 6075 1221 / MOHON PEMBATALAN LAPORAN, TOKEN BERHASIL DI ENTRY KAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5123020101552",
                    "waktu_lapor": "01/02/2023 19:42:29",
                    "waktu_response": "01/02/2023 19:59:21",
                    "waktu_recovery": "01/02/2023 20:07:21",
                    "durasi_response_time": 1012,
                    "durasi_recovery_time": 480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKY",
                    "alamat_pelapor": "DN KRAJAN 2/3 GENTENG WETAN, GENTENGWETAN, GENTENG, KAB. BANYUWANGI, JAWA TIMUR",
                    "no_telp_pelapor": "08155212839",
                    "keterangan_pelapor": "PELANGGAN MEMINTA PENGGANTIAN NO TELPON UNTUK PERMOHONAN PB DIRUBAH DARI NOMOR 87765967087 KE NO TELPN 08155212839 DAN EMAIL KE ALAMAT : winius2012@gmail.com , DENGAN NO REG 5167312074019 NO AGENDA 516739912301254633",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GENTENG"
                },
                {
                    "no_laporan": "K5123020101553",
                    "waktu_lapor": "01/02/2023 19:42:22",
                    "waktu_response": "01/02/2023 19:55:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 794,
                    "durasi_recovery_time": 33910556,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL",
                    "alamat_pelapor": "DS PAJARAN RT 1 RW 5 , NO -  DSN PEJATEN BLOK GILINGAN PADI KEC REMBANG KAB PASURUAN DEKAT GILINGAN PADI",
                    "no_telp_pelapor": "082199999481",
                    "keterangan_pelapor": "MUTASI_K (G9923020188764:mutasi g) - PELANGGAN KONFIRMASI NIK 3514150402950001 AN BP ZAINAL TIDAK BISA DIGUNAKAN UNTUK MELAKUKAN PB SUBSIDI DAYA 900 RUMAH TANGGA - KETERANGAN  SUDAH DIGUNAKAN IDPEL ORANG LAIN - . PELANGGAN KONFIRMASI DI KELUARGANYA TIDAK ADA YANG MENGGUNAKAN NIK TERSEBUT  , MOHON TINDAJK LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K3223020100447",
                    "waktu_lapor": "01/02/2023 19:43:09",
                    "waktu_response": "01/02/2023 19:45:45",
                    "waktu_recovery": "01/02/2023 21:35:51",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 6606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA ",
                    "alamat_pelapor": "DN FAJAR DS. TANETE KEC WALENRANG TIMUR KAB LUWU ACUAN LR KANTOR DESA TANETE",
                    "no_telp_pelapor": "81245999256",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 PTL NYALA SISA 134 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5123020101560",
                    "waktu_lapor": "01/02/2023 19:44:37",
                    "waktu_response": "01/02/2023 20:25:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2439,
                    "durasi_recovery_time": 33908776,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14023679476",
                    "nama_pelapor": "IBU YANTI ",
                    "alamat_pelapor": "JL. MANYAR NO. 14 RT-8 / RW- 3 DS MANYAR KEC. SEDATI AGUNG KAB. SIDOARJO >> BELAKANG TOKO ARJUNA",
                    "no_telp_pelapor": "082257694885",
                    "keterangan_pelapor": "MUTASI_K (G9923020188846:proses ganti meter. tolong di bantu nyala dulu) -  PELANGGAN NOMOR METER 14023679476 KESULITAN PEMBELIAN TOKEN DI (DI COUNTER DAN INDOMART) DENGAN KETERANGAN (TIDAK BISA DAN NOMOR SALAH, VA TIDAK DITEMUKAN) DAN KETERANGAN ''VENDING SERVER''/“KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 15.0 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5223020101702",
                    "waktu_lapor": "01/02/2023 19:44:54",
                    "waktu_response": "01/02/2023 20:11:18",
                    "waktu_recovery": "01/02/2023 21:11:15",
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 3597,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SONY ",
                    "alamat_pelapor": "JL- DN MENDALAN WETAN NO 40 RT 18 RW 06 KEC WAGER KEL MENDALAN WANGI KAB MALANG  //ATAS NAMA RUMAH PAK USTAD SUPRI ",
                    "no_telp_pelapor": "6281515787949",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 60 KWH.PTL MENYALA  NO.TOKEN :34486799446327081392",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K1423020100574",
                    "waktu_lapor": "01/02/2023 19:48:19",
                    "waktu_response": "01/02/2023 20:56:23",
                    "waktu_recovery": "01/02/2023 21:47:44",
                    "durasi_response_time": 4084,
                    "durasi_recovery_time": 3081,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JEKI",
                    "alamat_pelapor": "JL KEBUN VETERAN  RT.11/03 NO 10 KEL NUSA INDAH KEC RATU AGUNG  KOTA BENGKULU ",
                    "no_telp_pelapor": "0895343155243",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUTI SR PELANGGAN KENDUR.INFO PELANGGAN SR TSB SUDAH KENDUR  PADA SAAT PEMASANGAN PROSES PB SEBELUMNYA DG NO METER=14450285870. INFO PELANGGAN KABEL SR POSISI NYA MELINTAS DI ATAS HALAMAN WARGA DAN KENDUR PELANGGAN MENGELUHKAN POSISINYA BISA DIJANGKAU KHAWATIR DAPAT MEMBAHAYAKAN. MOHON DAPAT DILAKUKAN PENGECEKAN KEMBALI KABEL SR TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5223020101709",
                    "waktu_lapor": "01/02/2023 19:49:04",
                    "waktu_response": "01/02/2023 19:54:25",
                    "waktu_recovery": "02/02/2023 05:45:40",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 35475,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL KP RAWA LELE NO 6 BLOK B RT.6/10 KEL KALIDERES  KEC KALIDERES KOTA JAKARTA BARAT>> DEKAT INDOMARET",
                    "no_telp_pelapor": "087873270737",
                    "keterangan_pelapor": "TANGGAL 31/01/2023  TUNGGAKAN REKENING BULAN JANUARI  TELAH DILUNASI VIA INDOMARET MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5123020101580",
                    "waktu_lapor": "01/02/2023 19:56:28",
                    "waktu_response": "01/02/2023 20:05:02",
                    "waktu_recovery": "01/02/2023 20:39:20",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 2058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL NARADA RAYA BLOK E NO 3 RT 7 RW 6 KEL DUREN SAWIT KEC DUREN SAWIT JAKARTA TIMUR <> SEBERANG RS DUREN SAWIT  -  KOMP ABADI ",
                    "no_telp_pelapor": "08111618578",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  SISA PULSA TOKEN  37787   KWH . NOMOR TOKEN 55841894938565900667 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1223020100460",
                    "waktu_lapor": "01/02/2023 19:57:31",
                    "waktu_response": "01/02/2023 20:46:07",
                    "waktu_recovery": "01/02/2023 20:47:09",
                    "durasi_response_time": 2916,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI",
                    "alamat_pelapor": "JL KESEHATAN NO.11 RT 001/ RW 007 KEL KAMPUNG BANDAR KEC SENAPELAN KOTA PEKANBARU RIAU ACUAN-",
                    "no_telp_pelapor": "076124888",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100311, MOHON INFOR MASI DAN PENJELASANYA PELANGGAN DENGAN ID PEL  181110992479 DILAKUKAN PERGANTIAN METERAN DARI PASKA KE LPB TERKAIT TUSBUNG TAGIHAN SUDAH DILUNASI DAN PETUGAS AKAN MEREALISASIKAN KE LPB. NAMUN PELANGGAN KEBERATAN DAN MENGINGINKAN DI PASKABAYAR TERKAIT LAPORAN SEBELUMNYA K1223013100226// PELANGGAN BERSEDIA DISAMBUNG DENGAN PRABAYAR ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K3223020100454",
                    "waktu_lapor": "01/02/2023 19:57:39",
                    "waktu_response": "01/02/2023 20:04:53",
                    "waktu_recovery": "01/02/2023 20:57:07",
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 3134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IMEL",
                    "alamat_pelapor": "JL KALI WEDA BLOK F NO.4 RT 12 RW 4 KEL SANGKAL KEC MERAUKE KOTA MERAUKE",
                    "no_telp_pelapor": "85243519896",
                    "keterangan_pelapor": "KEYPAD (ANGKA 9) APP PRABAYAR TIDAK BERFUNGSI PTL NYALA  SISA 2105 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MERAUKE KOTA"
                },
                {
                    "no_laporan": "K5223020101734",
                    "waktu_lapor": "01/02/2023 20:00:20",
                    "waktu_response": "01/02/2023 20:01:33",
                    "waktu_recovery": "01/02/2023 20:24:48",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 1395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOMARU",
                    "alamat_pelapor": "KP BANDRONG RT 02 RW 01 DS GIRIJAYA KEC SAKETI KAB PANDEGLANG PROVINSI BANTEN.",
                    "no_telp_pelapor": "081511468056",
                    "keterangan_pelapor": "PELANGGAN ATAS NAMA TATU MARLIYAH DENGAN NIK 3601146711750001 TELAH PENGAJUAN PROGRAM PEMASANGAN KWH METER GRATIS DARI PEMERINTAH. SELURUH PERSYARATAN TELAH DILENGKAPI DAN DISERAHKAN KETUA RT SETEMPAT, NAMUN PELANGGAN DIINFORMASIKAN BAHWA TIDAK MENDAPATKAN KWH GRATIS TERSEBUT. BEBERAPA WAKTU KEMUDIAN PELANGGAN MENGETAHUI BAHWA KWH METER YANG SEHARUSNYA DIPEROLEH, TELAH TERPASANG DI TETANGGA. SESUAI INFORMASI PELANGGAN, TETANGGA MENDAPAT KWH METER TERSEBUT DARI KETUA RT DENGAN MEMBAYAR RP 150.000,- PELANGGAN MERASA KEBERATAN ATAS PERIHAL TERSEBUT DAN MOHON SEGERA DIKONFIRMASI KELANJUTANNYA.",
                    "media": "Email",
                    "nama_ulp": "ULP PANDEGLANG"
                },
                {
                    "no_laporan": "K2323020100261",
                    "waktu_lapor": "01/02/2023 20:03:26",
                    "waktu_response": "01/02/2023 20:24:22",
                    "waktu_recovery": "01/02/2023 21:01:40",
                    "durasi_response_time": 1256,
                    "durasi_recovery_time": 2238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RUFI",
                    "alamat_pelapor": "JL RUHUI RAHAYU 2 GG  PELANGI NO - RT 02/0 KEL SEPINGGAN BARU KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN  LOKASI  DEKAT MASJID MIFTAHUL JANAH",
                    "no_telp_pelapor": "81377589889",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN (DILPREPAID) ,DISPLAY KWH TERTERA GAGAL ,SISA KWH 71,14, NO METER 14046510146, PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5223020101738",
                    "waktu_lapor": "01/02/2023 20:04:16",
                    "waktu_response": "01/02/2023 20:06:38",
                    "waktu_recovery": "01/02/2023 21:56:43",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 6605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU NURIFAH ",
                    "alamat_pelapor": "JL SUKAMERAH RAYA BLOK F2 NO 6 PR HA RAPAN BARU REGENCY KEL KOTABARAU KEC BEKASI BARAT KAB BEKASI BARAT > DEKAT DENGAN GEREJA",
                    "no_telp_pelapor": "6281511441958",
                    "keterangan_pelapor": "SESUAI INFO PLG ADA PERUBAHAN DAYA DARI 3500 MENJADI 2200 PELANGGAN MENANYAKAN TERAKAIT RESTISUSI UJL PROSES TERSEBUT. MOHON PELANGGAN DIHUBUNGI DAN DIJELASKAN PERIHAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1223020100465",
                    "waktu_lapor": "01/02/2023 20:07:39",
                    "waktu_response": "01/02/2023 20:27:01",
                    "waktu_recovery": "02/02/2023 07:26:59",
                    "durasi_response_time": 1162,
                    "durasi_recovery_time": 39598,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. YANA",
                    "alamat_pelapor": "KP MURUHARJA RT 03 RW 03 , CIAPUS, CIOMAS, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "083133031401",
                    "keterangan_pelapor": "TGL 13/12/22 PROSES  PB (R1MT 900 VA ) MELALUI PLN MOBILE DENGAN NO AGENDA 538319912212138685 NO REG 5383112168041 , BP TELAH DILUNASI . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO K5223011700192 STATUS SELESAI. PELANGGN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5223020101742",
                    "waktu_lapor": "01/02/2023 20:07:50",
                    "waktu_response": "01/02/2023 20:09:02",
                    "waktu_recovery": "01/02/2023 20:14:09",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 307,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7828527",
                    "nama_pelapor": "Ibu Asmaul ",
                    "alamat_pelapor": "JL. PABRIK KULIT GG. II NO. 46 RT : 002 RW : 004 KEL. JEMUR WONOSARI KEC. WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085852299006",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JAN 2023 = 7035, ST APP TGL 01/02/2023 = 7009. REK BELUM DILUNASI. kONDISI DIHUNIM, BERPAGAR TIDAK DIKUNCI, APP MUDAH DIJANGKAU DAN TIDAK MENGETAHUI PETUGAS RUTIN DATANG.",
                    "media": "Email",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020101596",
                    "waktu_lapor": "01/02/2023 20:08:33",
                    "waktu_response": "01/02/2023 20:11:32",
                    "waktu_recovery": "01/02/2023 21:11:23",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 3591,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "4559704",
                    "nama_pelapor": "BP SATRIA",
                    "alamat_pelapor": "JL SATSUI TUBUN NO 0 RT-  0 / RW- 0 KEL KEBONSARI KEC SUKUN KOTA MALANG ACUAN LOKASI DEKAT REL KERETA API",
                    "no_telp_pelapor": "0341476896",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO.METER 56801743222, TIDAK BISA ENTRY TOKEN, PADA APP MUNCUL KETERANGAN GAGAL. UPDATE VKRN 43. SISA KWH 3000 KWH (PTL MENYALA). PELANGGAN TIDAK MENGETAHUI ADANYA PEMBARUAN DI APP",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K1223020100468",
                    "waktu_lapor": "01/02/2023 20:11:56",
                    "waktu_response": "01/02/2023 20:17:34",
                    "waktu_recovery": "01/02/2023 20:28:49",
                    "durasi_response_time": 338,
                    "durasi_recovery_time": 675,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM ",
                    "alamat_pelapor": "JL. STM UJUNG SUKASABAR JL. STM UJUNG  NO. 5 LK 12 RT - RW -   KEC MEDAN JOHOR KOTA MEDAN . ACUAN : DKT DG MASJID AL MUSLIMIN ATAU SEKOLAH KHAIRUL IMAN",
                    "no_telp_pelapor": "081376851212",
                    "keterangan_pelapor": "TGL 15/06/2022 PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN. NO GANGGUAN SEBELUM : G5222061500178",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5223020101755",
                    "waktu_lapor": "01/02/2023 20:12:07",
                    "waktu_response": "01/02/2023 20:58:30",
                    "waktu_recovery": "01/02/2023 21:09:29",
                    "durasi_response_time": 2783,
                    "durasi_recovery_time": 659,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANURI ",
                    "alamat_pelapor": "JL - DS KEMUNING NO 0 RT 3/RW 2 KEC KRAMAT KAB TEGAL >> PINGGIR SAWAH DEKAT MAKAM ",
                    "no_telp_pelapor": "082322265995",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 31.77 KWH (VKRN 43) // PELANGGAN LAPOR LAGI. CC.52.TOMI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGAL TIMUR"
                },
                {
                    "no_laporan": "K5123020101602",
                    "waktu_lapor": "01/02/2023 20:14:08",
                    "waktu_response": "01/02/2023 20:19:44",
                    "waktu_recovery": "02/02/2023 00:04:17",
                    "durasi_response_time": 336,
                    "durasi_recovery_time": 13473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "JL.PUCANGAN GG 3 RT 3 RW 5 KEL.KERTAJAYA KEC.GUBENG KOTA SURABAYA  - DEKAT MAKAM ",
                    "no_telp_pelapor": "081331532441",
                    "keterangan_pelapor": " BP TO (ALAMAT : JL.PUCANGAN GG 3 RT 3 RW 5 KEL.KERTAJAYA KEC.GUBENG KOTA SURABAYA  - DEKAT MAKAM  ) DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK ( 2 HARI ) YANG LALU DENGAN CARA (KABEL DISAMBUNG LANGSUNG DI ATAS TIANG LISTRIK), DAN DIDISTRIBUSIKAN UNTUK ( KEGIATAN BAZAR ). MOHON IDENTITAS PELAPOR DIRAHASIAKAN SESUAI DENGAN UU PERLINDUNGAN SAKSI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K1223020100473",
                    "waktu_lapor": "01/02/2023 20:21:57",
                    "waktu_response": "01/02/2023 21:42:04",
                    "waktu_recovery": "01/02/2023 22:07:18",
                    "durasi_response_time": 4807,
                    "durasi_recovery_time": 1514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADRIAN",
                    "alamat_pelapor": "JL GARUDA NO - RT1 RW4 KEL KUBANG JAYA KEC SIAK HULU, KAB. KAMPAR, RIAU. ACUAN : BENGKEL ",
                    "no_telp_pelapor": "082286602987",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES PEMBATALAN DAN  RESTITUSI ATAS PERMOHONAN PELANGGAN MENGAJUKAN PERMOHONAN PD (B1T/5500-B2/82500) NO AGENDA 181409922209296305. PELANGGAN SUDAH DI KONFIRMASI DARI UNIT BAHWA DAYA TERSEBUT TIDAK TERSEDIA DI UNIT, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER 1814055050601. PELANGGAN MENGHENDAKI PEMBATALAN DAN RESTUSI PENGEMBALIAN UANG PERMOHONAN PELANGGAN . MOHON PELANGGAN DI KONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5223020101775",
                    "waktu_lapor": "01/02/2023 20:22:54",
                    "waktu_response": "01/02/2023 20:36:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 788,
                    "durasi_recovery_time": 33908130,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SAFANI",
                    "alamat_pelapor": "DESA BONGKI LENGKESA,KEC.SINJAI TIMUR,KAB.SINJAI,SULAWESI SELATAN,RT/RW 003/001",
                    "no_telp_pelapor": "081341909932",
                    "keterangan_pelapor": "MUTASI_K (G9923020188800:Fungsi Teknik) - PELANGGAN GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 37.45. NO TOKEN 0519 9135 8639 2399 6377 SESUAI.",
                    "media": "Email",
                    "nama_ulp": "ULP SINJAI"
                },
                {
                    "no_laporan": "K2323020100268",
                    "waktu_lapor": "01/02/2023 20:22:56",
                    "waktu_response": "01/02/2023 21:14:58",
                    "waktu_recovery": "01/02/2023 22:45:36",
                    "durasi_response_time": 3122,
                    "durasi_recovery_time": 5438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32168604406",
                    "nama_pelapor": "BPK SAM",
                    "alamat_pelapor": "JL M MASAN NO 5 KP KUNCIRAN RT-1 / RW-5 KEL KUNCIRAN KEC PINANG KOTA TANGERANG ",
                    "no_telp_pelapor": "6285757071064",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43,DISPLAY KWH TERTERA GAGAL,Nomor Token :\\n26435236218998205890 ,SISA KWH 72,9 , NO METER  32168604406, PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101782",
                    "waktu_lapor": "01/02/2023 20:26:36",
                    "waktu_response": "01/02/2023 20:30:09",
                    "waktu_recovery": "01/02/2023 21:22:09",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 3120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibu Irma ",
                    "alamat_pelapor": "PANASAN DONOHARJO  RT 02 RW 29 NGAGLIK SLEMAN",
                    "no_telp_pelapor": "0882005780357",
                    "keterangan_pelapor": "TGL 30/01/2023 PELANGGAN MENGINFORMASIKAN ADANYA PEMASANGAN BARU PADA LOKASI TETANGGA NAMUN DARI LOKASI PELANGGAN ATAP BANGUNAN TIDAK DIRAPIKAN KEMBALI OLEH PETUGAS SAAT MENYAMBUNG MELALUI PERSIL TSB, SEHINGGA MENYEBABKAN RUMAH PELANGGAN KEBOCORAN AIR HUJAN DAN DIBAWAHNYA ADA WARUNG. PELANGGAN MERASA DIRUGIKAN, MOHON TINDAK LANJUT DAN PENYELESAIANNYA",
                    "media": "Email",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5123020101619",
                    "waktu_lapor": "01/02/2023 20:28:27",
                    "waktu_response": "01/02/2023 20:29:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 33908548,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HABIBI",
                    "alamat_pelapor": "DS JETIS GG 4  RT 15/03  KEC SIODARJO KAB SIDOARJO  / DEKAT MAKAM ISLAM ",
                    "no_telp_pelapor": "081336464666",
                    "keterangan_pelapor": "MUTASI_K (G9923020188794:PERLU CEK) - PELANGGAN MENGELUHKAN TERKAIT PEMAKAIAN LISTRIK BOROS, PELANGGAN MELAKUKKAN PEMBELIAN 50K DALAM 3 HARI SUDAH HABIS , MOHON BANTUANYA PELANGGAN MEMINTA PENGECEKAN OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K3223020100474",
                    "waktu_lapor": "01/02/2023 20:30:19",
                    "waktu_response": "01/02/2023 21:26:51",
                    "waktu_recovery": "01/02/2023 21:40:23",
                    "durasi_response_time": 3392,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADIK RENALDI",
                    "alamat_pelapor": "JL RAWE KOMP C.U TANGKAHAN NO- RT- RW- KEL. TANGKAHAN KEC. MEDAN LABUHAN KOTA MEDAN. DEKAT MASJID",
                    "no_telp_pelapor": "6285765441225",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA, SISA KWH 1293 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020101625",
                    "waktu_lapor": "01/02/2023 20:36:23",
                    "waktu_response": "01/02/2023 20:52:49",
                    "waktu_recovery": "01/02/2023 21:41:46",
                    "durasi_response_time": 986,
                    "durasi_recovery_time": 2937,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASIKIN",
                    "alamat_pelapor": "PERUM DKP BLOK L NO. 23 JL. MANGKU BUMI KEL. KEMILING PERMAI KEC. KEMILING KOTA BANDAR LAMPUNG ,DEKAT LAPANGAN FUTSAL \\n",
                    "no_telp_pelapor": "081369997744",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB  R1MT  900  AGENDA 171009912212142674 DAN 171009912212142672 .NO REGISTER 1710012069227 DAN 1710012069225  BP LUNAS PADA TGL 15/12/2022, PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI \\nPELANGGAN PERNAH LAPORAN DENGAN NO. K5123012700128 ,K5123012700130,K5123012000270,K5123012000276,K5123012100811,K5123012100814  , STATUS SELESAI DAN BELUM ADA REALISASI OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5223020101796",
                    "waktu_lapor": "01/02/2023 20:40:31",
                    "waktu_response": "01/02/2023 21:54:46",
                    "waktu_recovery": "01/02/2023 22:32:35",
                    "durasi_response_time": 4455,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR //DKT PINTU AIR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106511, \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5123020101630",
                    "waktu_lapor": "01/02/2023 20:45:38",
                    "waktu_response": "01/02/2023 21:00:16",
                    "waktu_recovery": "01/02/2023 21:56:56",
                    "durasi_response_time": 878,
                    "durasi_recovery_time": 3400,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007524889",
                    "nama_pelapor": "BP RANDI",
                    "alamat_pelapor": "KP SETU BINTARA 9    RT-003 / RW-02 JL H TIBIN NO 51B KEL - KEC BINTARA KOTA BEKASI//ACUAN GMAPS DEPAN TOKO KELABANG",
                    "no_telp_pelapor": "081261980606",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\n/ TOKEN 5380 0133 3654 3868 9530//\\nSISA 17.43 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020101808",
                    "waktu_lapor": "01/02/2023 20:56:35",
                    "waktu_response": "01/02/2023 21:13:20",
                    "waktu_recovery": "01/02/2023 22:30:19",
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 4619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL MELATI V NO 7 (KAMAR 104) RT-2 / RW-9 KEL TANAH TINGGI KEC KOTA TANGERANG ACUAN MLATI 7 RESIDEN",
                    "no_telp_pelapor": "081370871909",
                    "keterangan_pelapor": "MOHON PENJELASAN TERKAIT K5423012400099 ESTIMASI WAKTU REALAISASI KONFERSI TOKEN PETUGAS A/N ANGGA MENYAMPAIKAN ESTIMASI 1 BUALAN NAMUN PELANGGAN MENGINGINKAN INFORMASIKAN LEBIH LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5223020101825",
                    "waktu_lapor": "01/02/2023 21:06:47",
                    "waktu_response": "01/02/2023 21:15:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 497,
                    "durasi_recovery_time": 33905788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INTAN PUTRI",
                    "alamat_pelapor": "intanramadhani230920@gmail.com\\n\\nJALAN POROS KOTA BANGUN SIMPANG SENONI KELURAHAN SANGGULAN KECAMATAN SEBULU KABUPATEN KUTAI KARTANEGARA",
                    "no_telp_pelapor": "085822750481",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 145.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TENGGARONG"
                },
                {
                    "no_laporan": "K3223020100486",
                    "waktu_lapor": "01/02/2023 21:07:46",
                    "waktu_response": "01/02/2023 21:13:36",
                    "waktu_recovery": "01/02/2023 22:23:52",
                    "durasi_response_time": 350,
                    "durasi_recovery_time": 4216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEI ",
                    "alamat_pelapor": "JL KEMUNING PR HARAPAN KITA  IV BLOK E5 NO 21 KEL BENCONGAN KEC KELAPA DUA KOTA TANGERANG PROV BANTEN DEKAT MASJID ",
                    "no_telp_pelapor": "081375648970",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGIMPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL  NYALA SISA 14.1 KWH NO TOKEN  57752879515802051066",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K3223020100489",
                    "waktu_lapor": "01/02/2023 21:08:18",
                    "waktu_response": "01/02/2023 21:09:39",
                    "waktu_recovery": "01/02/2023 21:52:41",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 2582,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASFAN",
                    "alamat_pelapor": "JL. DAYA, PERUM MANGGA 3 BLOK D18 NO.13, RT4/RW3, KEL PACERAKKANG, KEC BIRINGKANAYA, KOTA MAKASSAR",
                    "no_telp_pelapor": "81242930699",
                    "keterangan_pelapor": "TERKAIT NO LAPOR: K3223020100363, MUTASI_K (G9923020188725:meter mengeluarkan percikan dikarenakana kena hujan) - MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH, PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL : 321301536186, ATAS NAMA 321301536186, KTP : 7371111310890007",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5223020101830",
                    "waktu_lapor": "01/02/2023 21:09:46",
                    "waktu_response": "01/02/2023 21:30:39",
                    "waktu_recovery": "02/02/2023 00:31:54",
                    "durasi_response_time": 1253,
                    "durasi_recovery_time": 10875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "156855",
                    "nama_pelapor": "IBU MURNI",
                    "alamat_pelapor": "JL ADHI KARYA RT02/05 N0 28 KEL KEDOYA SELATAN KEC KEBON JERUK KOTA JAKARTA BARAT>> DEKAT TK HERIN ATAU RUMAH PAK RT",
                    "no_telp_pelapor": "088210773963",
                    "keterangan_pelapor": "TANGGAL 31/01/2023  TUNGGAKAN REKENING BULAN JANUARI  TELAH DILUNASI VIA BCA MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5223020101832",
                    "waktu_lapor": "01/02/2023 21:10:39",
                    "waktu_response": "01/02/2023 22:11:04",
                    "waktu_recovery": "01/02/2023 22:40:59",
                    "durasi_response_time": 3625,
                    "durasi_recovery_time": 1795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI / BP WOI",
                    "alamat_pelapor": "KP CIKARANG JL GG H SILUN RT 05 RW 03 NO 89 DESA JAYAMULYA KEC SERANG BARU KAB BEKASI // DEKAT YAYASAN ",
                    "no_telp_pelapor": "6285892687854",
                    "keterangan_pelapor": "BLOCKING TOKEN PADA DATA TIDAK ADA TAGIHAN DAN NOMOR REGISTRASI. PTL HAMPIR PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100522",
                    "waktu_lapor": "01/02/2023 21:29:23",
                    "waktu_response": "01/02/2023 22:36:13",
                    "waktu_recovery": "01/02/2023 22:47:18",
                    "durasi_response_time": 4010,
                    "durasi_recovery_time": 665,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE ",
                    "alamat_pelapor": "JL CUT NYAK DHIEN BINJAI KOMPLEK SM RAJA RESIDENCE JL SM RAJA / PERJUANGAN BLOK - NO - RT - RW - KEL NANGKA KEC BINJAI UTARA KOTA BINJAI ACUAN DEKAT MASJID NURUL YAKIN",
                    "no_telp_pelapor": "081360021742",
                    "keterangan_pelapor": "SEKITAR SEMINGGU YANG LALU PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BINJAI KOTA"
                },
                {
                    "no_laporan": "K5123020101673",
                    "waktu_lapor": "01/02/2023 21:30:17",
                    "waktu_response": "01/02/2023 21:33:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 33904672,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "1572207",
                    "nama_pelapor": "BP TRIONO ",
                    "alamat_pelapor": "JL.PESANGGRAHAN DN PESANGGRAHAN  NO 32  KEL.GEMPENG  RT-4   / RW-2  KEC.BANGIL KAB.PASURUAN - BELAKNG GEREJA ",
                    "no_telp_pelapor": "081331945932",
                    "keterangan_pelapor": "MUTASI_K (G9923020188851:mutasi g) - PELANGGAN KESULITAN ENTRY TOKEN TERKAIT VKRN V3 ,TIDAK ADA PEMBAHARUAN APP  ,SISA PULSA : 59.23 KWH  - NO TOKEN : 18121369327459654394 \\n18930992722137965465\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K5223020101857",
                    "waktu_lapor": "01/02/2023 21:31:18",
                    "waktu_response": "01/02/2023 22:34:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3813,
                    "durasi_recovery_time": 33901001,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARINO",
                    "alamat_pelapor": "JL.DERUK NO.36 (KOMPLEK SEKNEG LAMA),GROGOL SELATAN,KEBAYORAN LAMA - JAKARTA SELATAN",
                    "no_telp_pelapor": "083811853584",
                    "keterangan_pelapor": "MUTASI_K (G9923020188920:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 15.06 . PTL (TIDAK PADAM). NO TOKEN 71549189196946028608",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5123020101679",
                    "waktu_lapor": "01/02/2023 21:36:07",
                    "waktu_response": "01/02/2023 22:52:07",
                    "waktu_recovery": "01/02/2023 23:10:12",
                    "durasi_response_time": 4560,
                    "durasi_recovery_time": 1085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKBAL",
                    "alamat_pelapor": "KK GRAHA JANNA,BLOK C2 NO 05 RT-3 / RW-3 KEL SAOKA  KEC WARAK SELATAN KOTA PALOPO ",
                    "no_telp_pelapor": "081355059901",
                    "keterangan_pelapor": "APP KETERANGAN GAGAL TERKAIT VKRN 43 PTL MENYALA SISA PULSA 94.03 KWH / NO TOKEN SESUAI 5929 7086 5227 6326 4150\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5123020101680",
                    "waktu_lapor": "01/02/2023 21:36:29",
                    "waktu_response": "01/02/2023 21:54:07",
                    "waktu_recovery": "02/02/2023 07:00:38",
                    "durasi_response_time": 1058,
                    "durasi_recovery_time": 32791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONA",
                    "alamat_pelapor": "JL PONDOK SENG GG INPRES NO 14 RT - RW - KEL. HELVETIA KEC.SUNGGAL KAB. DELI SERDANG DEKAT KANTOR DESA HELVETIA ",
                    "no_telp_pelapor": "081361009987",
                    "keterangan_pelapor": "NO IDPEL : 120110195240, PELANGGAN LAPOR STAND VIA SWACAM, PELANGGAN SALAH INPUT ANGKA STAND, INPUT PERTAMA TGL 25/01/2023 YAITU =14962, PEMAKAIAN KWH SEKITAR 600 KWH, SEHARUSNYA PEMAKAIAN 300 KWH TGL 25/01/2023 YAITU =14692,  SEHINGGA MENYEBABKAN TAGIHAN NYA TIDAK SESUAI, UNTUK TAGIHAN BULAN JANUARI MEMBENGKAK ,ANGKA STAND 01/02/2023=14757,MOHON BANTUAN KOREKSI REKENING PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K2323020100286",
                    "waktu_lapor": "01/02/2023 21:38:23",
                    "waktu_response": "01/02/2023 22:37:01",
                    "waktu_recovery": "02/02/2023 05:38:51",
                    "durasi_response_time": 3518,
                    "durasi_recovery_time": 25310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32007958609",
                    "nama_pelapor": "BP SURATO",
                    "alamat_pelapor": "JL.PINUS 5 PR PONDOK REJEKI BLOK C-04 28A KEL. PONDOK REJEKI KEC. KOTA BARU KAB TANGERANG ",
                    "no_telp_pelapor": "081383891882",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELAPOR TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 32007958609 .SISA STROM 15 KWH / NO TOKEN : 2385 0195 0301 5898 9673\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K3223020100509",
                    "waktu_lapor": "01/02/2023 21:40:01",
                    "waktu_response": "01/02/2023 21:42:34",
                    "waktu_recovery": "01/02/2023 21:56:32",
                    "durasi_response_time": 153,
                    "durasi_recovery_time": 838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIA",
                    "alamat_pelapor": "JL LAPANGAN NO 9 F RT-2 / RW-8 KEL KURANJI KEC BEKASI BARAT KOTA BEKASI. DIDEKAT TK SUBUR",
                    "no_telp_pelapor": "6285882697194",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL NYALA) SISA PULSA 74.5 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1223020100534",
                    "waktu_lapor": "01/02/2023 21:46:07",
                    "waktu_response": "01/02/2023 22:08:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1366,
                    "durasi_recovery_time": 33902559,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NITA",
                    "alamat_pelapor": "JL MELATI KEL BINAWIDIA KEC BINAWIDIA KOTA PEKANBARU ",
                    "no_telp_pelapor": "0811690658",
                    "keterangan_pelapor": "MUTASI_K (G9923020188885:plg padam) - INFO PELANGGAN PTL SERING PADAM DI WILAYAH TSB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5123020101689",
                    "waktu_lapor": "01/02/2023 21:47:15",
                    "waktu_response": "01/02/2023 22:11:11",
                    "waktu_recovery": "01/02/2023 22:12:13",
                    "durasi_response_time": 1436,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50057506",
                    "nama_pelapor": "BP MAHENDRA ",
                    "alamat_pelapor": "JL.- PR SIDOKARE INDAH BLOK O NO 14  KEL SIDOKARE KEC SIDOARJO KAB SIDOARJO / BARAT MASJID AL FALAH",
                    "no_telp_pelapor": "085815583020",
                    "keterangan_pelapor": "TDK BISA ENTRY TOKEN KET GAGAL UPDATE VKRN 43. NO METER 32109671712 (PTL NYALA) SISA 66.52 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020101886",
                    "waktu_lapor": "01/02/2023 21:53:04",
                    "waktu_response": "01/02/2023 22:22:05",
                    "waktu_recovery": "01/02/2023 22:23:06",
                    "durasi_response_time": 1741,
                    "durasi_recovery_time": 61,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01117571537",
                    "nama_pelapor": "IBU PASCALIS CHRISTINE ",
                    "alamat_pelapor": "CITRA GARDEN CLUSTER ASTER GARDEN D6/22, KEL.ENTALSEWU, KEC.BUDURAN, SIDOARJO. DEKAT RS DELTA SURYA",
                    "no_telp_pelapor": "081320025925",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 16.92. PTL (TIDAK PADAM). NO TOKEN 03817182637798661131 DAN 09604263832746753515",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020101694",
                    "waktu_lapor": "01/02/2023 21:54:18",
                    "waktu_response": "01/02/2023 22:21:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1650,
                    "durasi_recovery_time": 33901784,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEMAS",
                    "alamat_pelapor": "JL RGM NO 13 RT-3 / RW-3 KEL LIMBUNGAN KEC RUMBA TIMUR KOD PEKANBARU , DEPAN LAPANGAN VOLI",
                    "no_telp_pelapor": "085225840274",
                    "keterangan_pelapor": "MUTASI_K (G9923020188894:ok) - 1 RUMAH NYALA LAMPU BERKEDIP ,INFO PELANGGAN KONDISI NYALA LAMPU YG BERKEDIP HANYA TERJADI JIKA SAAT ADA ANGIN KENCANG ,DAN TERDENGAR SUARA PADA SAMBUNGAN KABEL DI TIANG LISTRIK DI SEKITAR LOKASI NYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5223020101898",
                    "waktu_lapor": "01/02/2023 22:02:36",
                    "waktu_response": "01/02/2023 22:24:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1323,
                    "durasi_recovery_time": 33901613,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01100426970",
                    "nama_pelapor": "BP IMAM SAPUTRA",
                    "alamat_pelapor": "JL. SEKELOA UTARA NO. 217 RT. 01 RW. 05 SEKELOA, KECAMATAN COBLONG KOTA BANDUNG, JAWA BARAT. DEKAT SD 127 SEKELOA",
                    "no_telp_pelapor": "085157400994",
                    "keterangan_pelapor": "MUTASI_K (G9923020188893:kct) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 35. PTL (TIDAK PADAM). NO TOKEN 44645298636951684829 DAN 18189658898314081910",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K1223020100563",
                    "waktu_lapor": "01/02/2023 22:24:15",
                    "waktu_response": "01/02/2023 23:09:37",
                    "waktu_recovery": "01/02/2023 23:11:36",
                    "durasi_response_time": 2722,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AWALUDIN",
                    "alamat_pelapor": "JL BESAR SEI SEMBILANG RT- RW- DSN KEL.SEI SEMBILANG KEC.SEI SEPAYANG TIMUR KAB ASAHAN PROV SUMUT",
                    "no_telp_pelapor": "085270534362",
                    "keterangan_pelapor": "AHMAD RENAL RIKI , DI JL BESAR SEI SEMBILANG RT- RW- DSN KEL.SEI SEMBILANG KEC.SEI SEPAYANG TIMUR KAB ASAHAN PROV SUMUT  DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK 1TAHUN LALU DENGAN CARA MENYADAP LANGSUNG DARI SR LISTRIK MENGGUNAKAN KABEL DAN DIPERGUNAKAN UNTUK PENERANGAN RUMAH PEMAKAIN 24 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5123020101715",
                    "waktu_lapor": "01/02/2023 22:27:12",
                    "waktu_response": "01/02/2023 22:43:04",
                    "waktu_recovery": "01/02/2023 22:48:55",
                    "durasi_response_time": 952,
                    "durasi_recovery_time": 351,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007042028",
                    "nama_pelapor": "BP ABDUL MUIS",
                    "alamat_pelapor": "KK CITRA GRAND BLOK H5 NO.17 KEL JATIKARYA KEC JATI SAMPURNA KOTA BEKASI ",
                    "no_telp_pelapor": "08123453450",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU UNTUK MOBIL LISTRIK, HOME CHARGING DENGAN PERMOHONAN PELANGGAN UNTUK DAYA 7700 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020101722",
                    "waktu_lapor": "01/02/2023 22:39:24",
                    "waktu_response": "01/02/2023 22:43:09",
                    "waktu_recovery": "01/02/2023 22:55:18",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL TANJUNG .DUREN RAYA SELATAN NO 8EF - 8EG KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN KOTA JAKBAR// LOKASI INDOMARET  FRESH CENTRAL PARK ",
                    "no_telp_pelapor": "6285771897435",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN  SETELAH UPDATE VKRN 43 SISA PULSA  33.58   KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020101952",
                    "waktu_lapor": "01/02/2023 22:46:18",
                    "waktu_response": "01/02/2023 23:31:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2699,
                    "durasi_recovery_time": 33897615,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DELICIA ANGWEN",
                    "alamat_pelapor": "JALAN PLATINA RAYA NO. 68 KEL RENGAS PULAU KEC MEDAN DELI KOTA MEDAN PROV SUMATERA UTARA >> (SEBERANG J&T EXPRESS)",
                    "no_telp_pelapor": "085297140785",
                    "keterangan_pelapor": "MUTASI_K (G9923020188932:tidak bisa isi token) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 79,56. PTL (HAMPIR PADAM).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020101956",
                    "waktu_lapor": "01/02/2023 22:50:46",
                    "waktu_response": "01/02/2023 22:52:35",
                    "waktu_recovery": "01/02/2023 23:22:05",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 1770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "136390",
                    "nama_pelapor": "IBU MANDA",
                    "alamat_pelapor": "KK KRANGGAN PERMAI BLOK CS 16 NO 29 JL KENANGA RAYA KEL JATI SAMPURNA KEC JATI SAMPURNA KOTA BEKASI",
                    "no_telp_pelapor": "083812788253",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI MOHON PTL DISAMBUNG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100596",
                    "waktu_lapor": "01/02/2023 23:06:41",
                    "waktu_response": "01/02/2023 23:33:56",
                    "waktu_recovery": "02/02/2023 00:14:35",
                    "durasi_response_time": 1635,
                    "durasi_recovery_time": 2439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AULIA",
                    "alamat_pelapor": "JL BESAR MARELAN NO 92 T.600 - - RT-- / RW-- // KEL RENGAS PULAU KEC MEDAN MARELAN LOKASI MIE AYAM MAS DARTO ",
                    "no_telp_pelapor": "08116146046",
                    "keterangan_pelapor": "PETUGAS TUSBUNG TIDAK TELITI DAN MENGECEWAKAN. PELANGGAN TIDAK MEMILIKI TUNGGAKAN DAN SELALU MELUNASI REKENING SEBELUM TANGGAL JATUH TEMPO. TGL 24/01/23 REK JANUARI TELAH DILUNASI VIABTN.  PTL DIPUTUS. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020102026",
                    "waktu_lapor": "01/02/2023 23:43:25",
                    "waktu_response": "02/02/2023 00:15:21",
                    "waktu_recovery": "02/02/2023 00:17:48",
                    "durasi_response_time": 1916,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. FADLI SUHADA",
                    "alamat_pelapor": "JL. PASAR 4 BARAT GG. SEJATI NO. 4 RT-- RW-- KEL MARELAN KEC MARELAN KOTA MEDAN ACUAN DKT RINI RIAS PENGANTIN",
                    "no_telp_pelapor": "085280441523",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK BULAN FEB. 2023 = 29682 KWH, STAND APP TGL 01/02/2023 = 29598.0 KWH, RUMAH DIHUNI TIDAK BERPAGAR, PELANGGAN TIDAK MENGETAHUI PETUGAS CATER RUTIN DATANG ATAU TIDAK. PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK // PELANGGAN MELAPOR KEMBALI CC.54.FARIZ 23.45",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020101962",
                    "waktu_lapor": "01/02/2023 09:30:31",
                    "waktu_response": "01/02/2023 09:34:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 33947847,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoga perdana",
                    "alamat_pelapor": "Jalan Perumahan Bumi Citra Pagaden Blok E No. 57",
                    "no_telp_pelapor": "6285314209665",
                    "keterangan_pelapor": "MUTASI_K (G9923020188064:PERBAIKAN JARINGAN) - saya mau merubah jalur kabel, karena banyak aktifitas diarea sekitar kabel, jadi sangat berbahaya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101964",
                    "waktu_lapor": "01/02/2023 09:30:48",
                    "waktu_response": "01/02/2023 09:33:05",
                    "waktu_recovery": "01/02/2023 10:00:11",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 1626,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IYAT",
                    "alamat_pelapor": "JL LINKAR LUAR LIPI CIBINONG PR VILLA KEBUN RAYA CIBINONG ESTATE BLOK A NO 9 DAN 10 RT-/RW-  , KEL CIBINONG , KEC CIBINONG, KAB. BOGOR, JAWA BARAT // DEKAT MALL CIBINONG / SETEMPAT KANTOR PANEL ",
                    "no_telp_pelapor": "02187916810",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 07/12/22  PEMBAYARAN PROSES PD (R2T / 3500 VA - R2T / 6600 VA ) DENGAN NO AGENDA 538219922212057631 DAN NO REG 5382115063549. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101967",
                    "waktu_lapor": "01/02/2023 09:31:05",
                    "waktu_response": "01/02/2023 09:31:17",
                    "waktu_recovery": "01/02/2023 10:34:17",
                    "durasi_response_time": 12,
                    "durasi_recovery_time": 3780,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOHANES",
                    "alamat_pelapor": "JL SETIA KAWAN IV NO 33 RT 7 RW 7 KEL DURI PULO KEC GAMBIR JAKPUS",
                    "no_telp_pelapor": "081293130914",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 17,11 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020101968",
                    "waktu_lapor": "01/02/2023 09:31:15",
                    "waktu_response": "01/02/2023 09:31:29",
                    "waktu_recovery": "01/02/2023 10:59:55",
                    "durasi_response_time": 14,
                    "durasi_recovery_time": 5306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01103229843",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "JL MANDALA UTARA V NO 10 RT 6/6 KEL TOMANG KEC GROGOL PETAMBURAN JAKBAR (TK KUSUMA JAYA)",
                    "no_telp_pelapor": "085171560631",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 24 KWH. NO TOKEN : 5352 3984 5745 1732 9038 DAN 0087 9289 6643 1480 6636",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5323020100200",
                    "waktu_lapor": "01/02/2023 09:31:35",
                    "waktu_response": "01/02/2023 10:02:44",
                    "waktu_recovery": "01/02/2023 16:06:13",
                    "durasi_response_time": 1869,
                    "durasi_recovery_time": 21809,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TITA",
                    "alamat_pelapor": "JL TAMAN KOPO INDAH 5 PR TKI V CLUSTER SHERWOOD BLOK 5 NO 3    KEL MARGAHAYU KEC MARGAASIH KAB BANDUNG , LOKASI SEKOLAH TALENTA",
                    "no_telp_pelapor": "02285449080",
                    "keterangan_pelapor": "\\nMOHON DIBANTU KONVERSI STROOM  . TERKAIT G5323012800424 ( PERGANTIAN KWH METER ) . PELANGGAN MASIH MEMILIKI SISA STROOM NOMINAL 500.000 DAN BELUM DIINPUTKAN DI KWH LAMA \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5323020100201",
                    "waktu_lapor": "01/02/2023 09:31:41",
                    "waktu_response": "01/02/2023 09:32:48",
                    "waktu_recovery": "01/02/2023 13:15:50",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 13382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TAMI",
                    "alamat_pelapor": "JL JL. GEDUNG HIJAU RAYA NO.26 RT.5/RW.15, PONDOK PINANG, KEBAYORAN LAMA, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA",
                    "no_telp_pelapor": "628164816501",
                    "keterangan_pelapor": "BELUM ADA REALISASI PASANG BARU IDPEL 543105815353 (REG NO 5431012139949) BAYAR TGL 04/01/2023. SUDAH PERNAH DILAKUKAN SURVEY OLEH PETUGAS. APP METER BELUM TERPASANG DI LOKASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101979",
                    "waktu_lapor": "01/02/2023 09:32:01",
                    "waktu_response": "01/02/2023 09:34:54",
                    "waktu_recovery": "01/02/2023 09:36:41",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tjok Visnu",
                    "alamat_pelapor": "DN MANDARAN PONDOK KELOR No.0 RT.19 RW.20 PAITON",
                    "no_telp_pelapor": "6281119398892",
                    "keterangan_pelapor": "keluar periksa pulsa gagal terus no 86047998645",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101981",
                    "waktu_lapor": "01/02/2023 09:32:25",
                    "waktu_response": "01/02/2023 09:35:06",
                    "waktu_recovery": "01/02/2023 09:36:48",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.yusuf",
                    "alamat_pelapor": "DN SAMBILANGAN KALIBUNTU No.01 RT.8 RW.1",
                    "no_telp_pelapor": "6281573338452",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101982",
                    "waktu_lapor": "01/02/2023 09:32:30",
                    "waktu_response": "01/02/2023 10:07:17",
                    "waktu_recovery": "01/02/2023 10:43:59",
                    "durasi_response_time": 2087,
                    "durasi_recovery_time": 2202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antik",
                    "alamat_pelapor": "DN PETUNG No.112 RT. 5 RW. 3 PETUNGREJO",
                    "no_telp_pelapor": "6285792225400",
                    "keterangan_pelapor": "mohon info mengapa nomor meter 86222323163 diblokir ya pak? padahalkan prabayar makasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020101983",
                    "waktu_lapor": "01/02/2023 09:32:34",
                    "waktu_response": "01/02/2023 10:23:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3064,
                    "durasi_recovery_time": 33944874,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jeffrey Hartanto",
                    "alamat_pelapor": "JL JL.PURNAMA II GG RUKUN NO.2 No.",
                    "no_telp_pelapor": "6282136198595",
                    "keterangan_pelapor": "MUTASI_K (G9923020188123:SR Melendung) - ada kabel yang longgar di tiang, seperti mau lepas. dan bodi kabel nempel ke kanopi seng. sebelum hujan tidak longgar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020101986",
                    "waktu_lapor": "01/02/2023 09:33:01",
                    "waktu_response": "01/02/2023 09:40:59",
                    "waktu_recovery": "01/02/2023 13:00:24",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 11965,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad amin salim",
                    "alamat_pelapor": "DS KENONGO No. RT. 3 RW. 6 TULANGAN",
                    "no_telp_pelapor": "6281334229664",
                    "keterangan_pelapor": "gagal penginputan token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020101988",
                    "waktu_lapor": "01/02/2023 09:33:03",
                    "waktu_response": "01/02/2023 09:33:29",
                    "waktu_recovery": "01/02/2023 09:34:37",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 68,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RIFAI",
                    "alamat_pelapor": "JL GORDA RT 01 RW 1 NO 46 KEL LUBANG BUAYA KEC CIPAYUNG JAKTIM (DEKAT BIDAN MADE)",
                    "no_telp_pelapor": "081291108634",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER 14045672160 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN . PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101989",
                    "waktu_lapor": "01/02/2023 09:33:08",
                    "waktu_response": "01/02/2023 09:46:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 33947108,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lina wati",
                    "alamat_pelapor": "JL RAJAWALI No.",
                    "no_telp_pelapor": "6281278524324",
                    "keterangan_pelapor": "MUTASI_K (G9923020188131:gangguan APP) - GABISA ISI TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020101991",
                    "waktu_lapor": "01/02/2023 09:33:10",
                    "waktu_response": "01/02/2023 10:11:33",
                    "waktu_recovery": "01/02/2023 15:15:21",
                    "durasi_response_time": 2303,
                    "durasi_recovery_time": 18228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "galuh pratama santoso",
                    "alamat_pelapor": "KK BUMI INTI PERS B No.7 RT.0 RW.0 CIBENING",
                    "no_telp_pelapor": "6289502822039",
                    "keterangan_pelapor": "pagi admin PLN, waktu itu kan pernah pengaduan gak bisa isi token, gara2 no id pelanggan berubah dari 14032960354 jadi nomer id pelanggan sekarang, dan waktu itu pihak teknisi PLN yang datang katanya bakal diganti alat tokennya ke token id pelanggan yang baru pas sekitar hari senin-rabu, tapi sampe skrg belum datang min pihak teknisinya? entah kudu pelaporan ulang dulu atau teknisinya lupa, jadi saya bikin pelaporan ulang buat ini min, mohon bantuannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5323020100206",
                    "waktu_lapor": "01/02/2023 09:33:24",
                    "waktu_response": "01/02/2023 09:34:35",
                    "waktu_recovery": "01/02/2023 10:03:07",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 1712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANARIANA",
                    "alamat_pelapor": "DN SUKAJADI JL RAYA SADANANYA NO 0 RT-3 / RW-2 DESA SUKAJADI KEC SADANANYA KAB CIAMIS ",
                    "no_telp_pelapor": "085220872785",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 27.28 KWH NO METER 60002620676 - 12682685655264989720 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020101994",
                    "waktu_lapor": "01/02/2023 09:33:24",
                    "waktu_response": "01/02/2023 10:34:44",
                    "waktu_recovery": "01/02/2023 10:50:28",
                    "durasi_response_time": 3680,
                    "durasi_recovery_time": 944,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000829065",
                    "nama_pelapor": "IBU MUTIARA ",
                    "alamat_pelapor": "JL A R HAKIM NO 39 A   RT-001 / RW-06 KEL BEJI KEC BEJI TIMUR KOTA DEPOK PROV JABAR // DEKAT TK SITI AMINAH ",
                    "no_telp_pelapor": "081284904848",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REK FEB 23 ST AW  =80965, ST AK = 81996, ST ACMT = 81996. YBS TIDAK MENGETAHUI ST APP AHRI INI. REK SUDAH DILUNASI DAN YBS MENGINGINKAN PETUGAS DATANG KE LOKASI MELAKUKAN PENGECEKAN APP. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020101995",
                    "waktu_lapor": "01/02/2023 09:33:34",
                    "waktu_response": "01/02/2023 09:37:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 230,
                    "durasi_recovery_time": 33947648,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EFANI ",
                    "alamat_pelapor": "JL BUMI RAYA NO 2  RT 01/01 KEL BA AMANG KEC BA AMANG TENGAH KOTA WARINGIN TIMUR.ACUAN LOKASI -",
                    "no_telp_pelapor": "081250275752",
                    "keterangan_pelapor": "MUTASI_K (G9923020188070:tidak bisa input token) - PELANGGAN GAGAL INPUT TOKEN  SETELAH UPGRADE VKRN 43 ( PTL  TIDAK PADAM ) SISA= 63.43 KWH NO TOKEN = 1904 1556 0691 9483 3635",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020101997",
                    "waktu_lapor": "01/02/2023 09:33:31",
                    "waktu_response": "01/02/2023 09:34:04",
                    "waktu_recovery": "01/02/2023 09:35:08",
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 64,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edi",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102002",
                    "waktu_lapor": "01/02/2023 09:34:03",
                    "waktu_response": "01/02/2023 09:35:17",
                    "waktu_recovery": "01/02/2023 09:36:54",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Subaheri",
                    "alamat_pelapor": "DN IBRAK KR PRANTI No. RT.001 RW.05 KR PRANTI",
                    "no_telp_pelapor": "6282225530799",
                    "keterangan_pelapor": "KWH MENGELUARKAN PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102003",
                    "waktu_lapor": "01/02/2023 09:34:08",
                    "waktu_response": "01/02/2023 10:58:34",
                    "waktu_recovery": "01/02/2023 12:05:50",
                    "durasi_response_time": 5066,
                    "durasi_recovery_time": 4036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gloria Karangan",
                    "alamat_pelapor": "JL PERM.SM RESIDENCE SONGKA A.4 NO.12 No.",
                    "no_telp_pelapor": "6285256616131",
                    "keterangan_pelapor": "tolong di bantu saya mau tambah daya listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020102009",
                    "waktu_lapor": "01/02/2023 09:34:17",
                    "waktu_response": "01/02/2023 09:43:59",
                    "waktu_recovery": "01/02/2023 09:55:08",
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 669,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendi nurdin",
                    "alamat_pelapor": "KK BUMI SINDANG PANON IDH B DS SD PANON No.0 RT.4 RW.12 BANJARAN",
                    "no_telp_pelapor": "6285795294194",
                    "keterangan_pelapor": "memasukan pulsa token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020102014",
                    "waktu_lapor": "01/02/2023 09:34:38",
                    "waktu_response": "01/02/2023 10:30:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3356,
                    "durasi_recovery_time": 33944458,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "devana azzahra",
                    "alamat_pelapor": "nglebeng rt01/rw06 desa genengharjo kec Tirtomoyo ",
                    "no_telp_pelapor": "6285741993071",
                    "keterangan_pelapor": "MUTASI_K (G9923020188134:mohon dicek) - tidak dapat diisi token pulsa, sudah padam dari tanggal 31 Januari 2023 sekitar pukul 16.00",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020102015",
                    "waktu_lapor": "01/02/2023 09:34:39",
                    "waktu_response": "01/02/2023 09:37:16",
                    "waktu_recovery": "01/02/2023 10:10:47",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 2011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP KHARISMA ARIF SORAYA",
                    "alamat_pelapor": "TAMAN ADIYASA BLOK C 20/38 RT.05/06 CIKASUNGKA, SOLEAR, KAB. TANGERANG",
                    "no_telp_pelapor": "0895610435382",
                    "keterangan_pelapor": "PELANGGAN MERASA LONJAKAN TAGIHAN REK JAN 23 ST AW 6891, ST AK 6976 ST BERDASARKAN ANGKA ACMT = 6978. (REK BELUM DILUNASI). KONDISI BANGUNAN TIDAK DIHUNI. BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020102016",
                    "waktu_lapor": "01/02/2023 09:34:44",
                    "waktu_response": "01/02/2023 09:37:03",
                    "waktu_recovery": "01/02/2023 10:26:52",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 2989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gilang Prasetiyo",
                    "alamat_pelapor": "GG SRIKANDI No.1 RT.0 RW.0 TEGAL BUAH",
                    "no_telp_pelapor": "6281703513878",
                    "keterangan_pelapor": "saya mau tambah daya ke 11.000, tapi gagal terus, katanya disuruh selesaikan permohonan, tapi permohonan apa?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020102019",
                    "waktu_lapor": "01/02/2023 09:34:51",
                    "waktu_response": "01/02/2023 09:37:47",
                    "waktu_recovery": "01/02/2023 10:25:05",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERNA",
                    "alamat_pelapor": "KP.RAWAKUDA RT/RW 10/05 DESA KARANG HARUM, KEC. KEDUNG WARINGIN, KAB.BEKASI",
                    "no_telp_pelapor": "089647779613",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 14.54",
                    "media": "Instagram",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102024",
                    "waktu_lapor": "01/02/2023 09:35:02",
                    "waktu_response": "01/02/2023 09:46:27",
                    "waktu_recovery": "01/02/2023 10:15:46",
                    "durasi_response_time": 685,
                    "durasi_recovery_time": 1759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "asari ari",
                    "alamat_pelapor": "DN MEKARSARI KEC BANJARSARI No.0 RT.24 RW.6 CIBADAK",
                    "no_telp_pelapor": "6281284438986",
                    "keterangan_pelapor": "pembelian token dirufund / ditolak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5123020100366",
                    "waktu_lapor": "01/02/2023 09:35:06",
                    "waktu_response": "01/02/2023 09:43:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 33947303,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABDUL",
                    "alamat_pelapor": "JL UTAMA LR.IDRIS 2 NO 2 DS.IE MASEN  RT - RW -  KEC ULE KARIM KAB BANDA ACEH PROV ACEH ",
                    "no_telp_pelapor": "081221409575",
                    "keterangan_pelapor": "MUTASI_K (G9923020188075:teknik) - PELANGGAN PENGAJUAN PINDAH SR , DIKARENAKAN KABEL SR DIPASANG DI POHON MANGGA YANG SUDAH TUA USIANYA , DAN PELANGGAN INGIN MENEBANG POHON MANGGA  TSB  , NIK PEMILIK BANGUNAN A.N BP ABDUL 1173041010900001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102025",
                    "waktu_lapor": "01/02/2023 09:35:08",
                    "waktu_response": "01/02/2023 09:44:45",
                    "waktu_recovery": "01/02/2023 12:19:20",
                    "durasi_response_time": 577,
                    "durasi_recovery_time": 9275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldila Kiki",
                    "alamat_pelapor": "JL YOS SUDARSO No.020 RT.00 RW.00 GRESIK",
                    "no_telp_pelapor": "6282257484047",
                    "keterangan_pelapor": "tidak bisa memasukkan nomer token baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020102027",
                    "waktu_lapor": "01/02/2023 09:35:17",
                    "waktu_response": "01/02/2023 09:37:58",
                    "waktu_recovery": "01/02/2023 09:55:37",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 1059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "38959",
                    "nama_pelapor": "BP PAHRUDIN",
                    "alamat_pelapor": "JL ARTERI TOL JATIWARNA NO - RT 04 RW 04 KEL JATIWARNA KEC PONDOK MELATI KOTA BEKASI, ACUAN WARTEG PODOSARI",
                    "no_telp_pelapor": "081211467398",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK DAN REK BULAN BERJALAN JANUARI 2023 TELAH DILUNASI VIA BANK SYARIAH INDONESIA. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020102028",
                    "waktu_lapor": "01/02/2023 09:35:17",
                    "waktu_response": "01/02/2023 09:38:14",
                    "waktu_recovery": "01/02/2023 10:02:45",
                    "durasi_response_time": 177,
                    "durasi_recovery_time": 1471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elinda Amelia",
                    "alamat_pelapor": "KP CIBEUREUM No. RT.4 RW.3 NEGLASARI",
                    "no_telp_pelapor": "6283898849770",
                    "keterangan_pelapor": "tidak bisa isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102031",
                    "waktu_lapor": "01/02/2023 09:35:46",
                    "waktu_response": "01/02/2023 09:37:06",
                    "waktu_recovery": "01/02/2023 09:37:58",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutiyoso",
                    "alamat_pelapor": "DN KOLOR No.00 RT.5 RW.1",
                    "no_telp_pelapor": "6288212543875",
                    "keterangan_pelapor": "kwh macet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102034",
                    "waktu_lapor": "01/02/2023 09:35:50",
                    "waktu_response": "01/02/2023 09:55:26",
                    "waktu_recovery": "01/02/2023 10:07:05",
                    "durasi_response_time": 1176,
                    "durasi_recovery_time": 699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu kurniawan",
                    "alamat_pelapor": "DK PINGKUK RT.1 RW.7 WONOSEGORO",
                    "no_telp_pelapor": "6282242390808",
                    "keterangan_pelapor": "menanggapi aduan kemarin dengan nomor aduan K55230128 bahwa ada kelebihan kwh sampai naik 5 kalilipat dibulan januari kemarin dengan kesalahan petugas input data tidak cuma sekali dua kali yvmana dibulan februari dan mungkin bulan berikutnya tidak ada tagihan. tp ini dibulan februari msh tetap ada tagihan. mohon ditindak lanjuti petugas input data selalu meyarankan ganti token pulsa dan sedikit memaksa dg alasan biar tidak ada tagihan beban mencapai ratusan ribu katanya padahal dengan rumah kosong 900 watt dan cuma ada lampu 2 buah yg menyala tidak mungkin tagihan mencapai ratusan ribu yg disampaikan petugas tdk relevan dengan bukti data maupun secara logika. disini saya lampirkan foto meteran per tgl 28 januari kemarin .terimakasih mohon ditjndaklanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBERLAWANG"
                },
                {
                    "no_laporan": "K5423020102035",
                    "waktu_lapor": "01/02/2023 09:35:51",
                    "waktu_response": "01/02/2023 10:35:03",
                    "waktu_recovery": "01/02/2023 10:50:37",
                    "durasi_response_time": 3552,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhamzah",
                    "alamat_pelapor": "JL KEADILAN KAV ADHI KARYA No.00 RT.5 RW.3 RANGKAPJAY",
                    "no_telp_pelapor": "6281806073808",
                    "keterangan_pelapor": "pagi, dengan IdPel 538713445423 tambah daya. laporan saya kemarin Lom ada balasan dari pihak up PLN setempat.. Tolong di bantu kendalanya infokan ke kami . terima kasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102040",
                    "waktu_lapor": "01/02/2023 09:36:47",
                    "waktu_response": "01/02/2023 09:37:41",
                    "waktu_recovery": "01/02/2023 09:56:04",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 1103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yori",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102042",
                    "waktu_lapor": "01/02/2023 09:36:51",
                    "waktu_response": "01/02/2023 09:53:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 979,
                    "durasi_recovery_time": 33946702,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzan Gufroni Lubis",
                    "alamat_pelapor": "JL JALAN PANGERAN HIDAYAT No.",
                    "no_telp_pelapor": "6289680430905",
                    "keterangan_pelapor": "MUTASI_K (G9923020188084:perlu pemeriksaan petugas) - saya mengisi voucher pln 100 ribu selalu gagal, padahal saya sudah memasukan kode 20 digit ke meteran nya, mohon bantuannya, Terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020102046",
                    "waktu_lapor": "01/02/2023 09:37:24",
                    "waktu_response": "01/02/2023 09:38:17",
                    "waktu_recovery": "01/02/2023 10:37:51",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 3574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIK",
                    "alamat_pelapor": "KP CISAUK No.0 RT.3 RW.4 PAGEDANGAN",
                    "no_telp_pelapor": "6281317143139",
                    "keterangan_pelapor": "saya isi pulsa kwh di tolak terus , sudah 2 kali beli pulsa tidak bisa di isi kwh nya, mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102053",
                    "waktu_lapor": "01/02/2023 09:38:18",
                    "waktu_response": "01/02/2023 09:38:54",
                    "waktu_recovery": "01/02/2023 09:41:34",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erik dwi",
                    "alamat_pelapor": "DN KRAJAN ANDUNGSARI No.0 RT.2 RW.1",
                    "no_telp_pelapor": "62857284657888",
                    "keterangan_pelapor": "Kwh keluar periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102055",
                    "waktu_lapor": "01/02/2023 09:38:25",
                    "waktu_response": "01/02/2023 09:59:23",
                    "waktu_recovery": "01/02/2023 10:16:06",
                    "durasi_response_time": 1258,
                    "durasi_recovery_time": 1003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gin gin ginanjar",
                    "alamat_pelapor": "kp/ds singamerta RT 01/01 depan klinik assalam",
                    "no_telp_pelapor": "6281906418958",
                    "keterangan_pelapor": "baru 3 hari diganti meteran baru permintaan dari petugas PLN yang datang ke rumah. setelah diganti token di boros.. biasa pemakaian paling banyak 150 rb perminggu.. setelah diganti meteran jadi 50 rb perhari..mohon solusinya agar pelanggan tidak dirugikan..atau minta dikembalikan pakai meyeran yang lama.. \\ntd malam saya isi lg 20 rb cuman cukuo sampai pagi aja..\\nkami sangat terbebani.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020102059",
                    "waktu_lapor": "01/02/2023 09:38:51",
                    "waktu_response": "01/02/2023 10:01:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1351,
                    "durasi_recovery_time": 33946210,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sukandar Kandar",
                    "alamat_pelapor": "Ds siman Rt 04 Rw 03",
                    "no_telp_pelapor": "6285708900364",
                    "keterangan_pelapor": "MUTASI_K (G9923020188122:cek kwh meter) - meteren rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020102062",
                    "waktu_lapor": "01/02/2023 09:39:02",
                    "waktu_response": "01/02/2023 09:41:05",
                    "waktu_recovery": "01/02/2023 10:52:56",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 4311,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi astri nurarlan",
                    "alamat_pelapor": "PR MIRA BLS INDAH C NO.14 No. BALIASE",
                    "no_telp_pelapor": "6282188427319",
                    "keterangan_pelapor": "meteran tdk mau di isi tokennya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020102065",
                    "waktu_lapor": "01/02/2023 09:39:30",
                    "waktu_response": "01/02/2023 10:35:12",
                    "waktu_recovery": "01/02/2023 10:50:44",
                    "durasi_response_time": 3342,
                    "durasi_recovery_time": 932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmawati",
                    "alamat_pelapor": "Gang Bungur II No. 31 B rt 02 rw 08",
                    "no_telp_pelapor": "6289516542880",
                    "keterangan_pelapor": "Pembayaran listrik meningkat drastis, mohon diperiksa kwh nya apakah bermasalah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102066",
                    "waktu_lapor": "01/02/2023 09:39:35",
                    "waktu_response": "01/02/2023 09:40:48",
                    "waktu_recovery": "01/02/2023 10:44:02",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 3794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tiara Gearinda Pinandita",
                    "alamat_pelapor": "Jl. Raya Tarik No.234",
                    "no_telp_pelapor": "6282234117050",
                    "keterangan_pelapor": "Selamat pagi , mohon bantuan pihak terkait agar melakukan pengecekan stand meter di rumah . karena 2 bulan ini bayar tagihan listrik seperti tidak wajar . sedangkan pemakaian normal seperti biasa terlebih sekarang sudah tidak menggunakan lemari es namun tagihan sama 440 an dalam 2 bulan terakhir, mohon perhatian nya dan segera di respon terimakasih .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020102067",
                    "waktu_lapor": "01/02/2023 09:39:38",
                    "waktu_response": "01/02/2023 09:43:05",
                    "waktu_recovery": "01/02/2023 09:57:07",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 842,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adl malik",
                    "alamat_pelapor": "kalaena kiri ",
                    "no_telp_pelapor": "6285217182968",
                    "keterangan_pelapor": "gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TOMONI"
                },
                {
                    "no_laporan": "K5323020100216",
                    "waktu_lapor": "01/02/2023 09:39:38",
                    "waktu_response": "01/02/2023 09:40:29",
                    "waktu_recovery": "01/02/2023 10:31:21",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 3052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUWANDI ",
                    "alamat_pelapor": "POS KAMLING PBI DN ALAMAT PONDOK BENOWO INDAH RT 7 RW 11 KEL BABAT JERAWAT  KEC PAKAL KOTA SURABAYA ",
                    "no_telp_pelapor": "6285755356877",
                    "keterangan_pelapor": "PELANGGAN INGIN MENDAPATKAN INFORMASI ID PEL AN POS KAMLING PBI DN TARIF SOSIAL DAYA 1300VA. MOHON DIBANTU DAN KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020102070",
                    "waktu_lapor": "01/02/2023 09:39:48",
                    "waktu_response": "01/02/2023 09:40:23",
                    "waktu_recovery": "01/02/2023 09:41:49",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MANING",
                    "alamat_pelapor": "DN KRAJAN BRANI WTN No.0 RT.5 RW.2 MARON",
                    "no_telp_pelapor": "6285333276196",
                    "keterangan_pelapor": "TIDAK BS BELI TOKEN DI APLIKASI MOHON SOLUSINYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102071",
                    "waktu_lapor": "01/02/2023 09:39:50",
                    "waktu_response": "01/02/2023 09:45:18",
                    "waktu_recovery": "01/02/2023 09:49:20",
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 242,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eldawati",
                    "alamat_pelapor": "JL PAYA TOGOK No.1 RT.1 RW.1 TG.BERLIAN",
                    "no_telp_pelapor": "6283848959372",
                    "keterangan_pelapor": "mcb terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BATU"
                },
                {
                    "no_laporan": "K5423020102072",
                    "waktu_lapor": "01/02/2023 09:39:54",
                    "waktu_response": "01/02/2023 09:46:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 33947091,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL PONCOWATI KM 12 NO- KEL KLAWUYUK RT 2 RW 06 KEC SORONG TIMUR KOTA SORONG  ACUAN: BELAKANG SD 68 ",
                    "no_telp_pelapor": "0811486878",
                    "keterangan_pelapor": "MUTASI_K (G9923020188078:cek) - MOHON DITINDAKALNJUTI PROSES GESER APP MELALUI PLN 123 DIKARENAKAN RENOVASI RUMAH PEMOHON MENGAKU SEBAGAI PEMILIK ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020102073",
                    "waktu_lapor": "01/02/2023 09:39:56",
                    "waktu_response": "01/02/2023 09:41:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 33947425,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herdian Nusa",
                    "alamat_pelapor": "PR PERUM WANA LESTARI C4 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6289531442375",
                    "keterangan_pelapor": "MUTASI_K (G9923020188073:Tolong ke lokasi untuk selesaikan) - meteran bacan periksa trus,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020102074",
                    "waktu_lapor": "01/02/2023 09:40:03",
                    "waktu_response": "01/02/2023 09:54:33",
                    "waktu_recovery": "01/02/2023 10:04:18",
                    "durasi_response_time": 870,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BIBIN DWI PRANYOTO",
                    "alamat_pelapor": "DN MUNUNG UTARA No. RT.8 RW.5 MUNUNG",
                    "no_telp_pelapor": "6285852562466",
                    "keterangan_pelapor": "tidak bisa beli token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020102076",
                    "waktu_lapor": "01/02/2023 09:40:19",
                    "waktu_response": "01/02/2023 09:43:20",
                    "waktu_recovery": "01/02/2023 12:00:38",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 8238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dita Hasyim",
                    "alamat_pelapor": "KP SUNGGUMANI No.0",
                    "no_telp_pelapor": "6285756105446",
                    "keterangan_pelapor": "Tagihan tidak sesuai dengan pemakaian padahal yg tinggal cuma 2 orgtua sama 1 anak cwok itupun jrg drumah krna kuliah. mohon pengecekkannya di rmh orgtua kami sblm kami ke kantor trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K5423020102078",
                    "waktu_lapor": "01/02/2023 09:40:27",
                    "waktu_response": "01/02/2023 09:41:45",
                    "waktu_recovery": "01/02/2023 09:42:51",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul gani",
                    "alamat_pelapor": "DN BUCOR KULON No.0 RT.5 RW.1",
                    "no_telp_pelapor": "6281225556624",
                    "keterangan_pelapor": "mcb dol",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102080",
                    "waktu_lapor": "01/02/2023 09:40:41",
                    "waktu_response": "01/02/2023 09:41:06",
                    "waktu_recovery": "01/02/2023 09:43:55",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.6 No.0 RT.0 RW.0 KADEMANGAN",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102081",
                    "waktu_lapor": "01/02/2023 09:40:46",
                    "waktu_response": "01/02/2023 09:44:48",
                    "waktu_recovery": "01/02/2023 10:00:20",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL  SIROJUL MUNIR  RT 2 RW 6 NO  120 KEL  NANGEWER MEKAR KAB BOGOR JABAR .  ACUAN SEBELAH CERIA MART ",
                    "no_telp_pelapor": "082122402497",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 19/01/23 PENANGANAN APP RUSAK OLEH PETUGAS (SURYANA ENTIS ) DENGAN CARA SAMBUNG LANGSUNG VIA MCB. NO LG 021191. MOHON DAPAT SEGERA DILAKSANAKAN SESUAI DENGAN KETENTUAN. PELANGGAN SUDAH MELAPOR DENGAN NO LAPOR K5423012100985 NAMUN TIDAK  KONFIRMASI DALAM WAKTU  DALAM 1 X 6 JAM \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102082",
                    "waktu_lapor": "01/02/2023 09:40:50",
                    "waktu_response": "01/02/2023 10:18:30",
                    "waktu_recovery": "01/02/2023 11:51:14",
                    "durasi_response_time": 2260,
                    "durasi_recovery_time": 5564,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KASMO",
                    "alamat_pelapor": "JL BEO RT.12 RW.2 CATURTUNGG",
                    "no_telp_pelapor": "6287885754111",
                    "keterangan_pelapor": "Mohon dengan sangat penjelasan dan kepastian penyelesaian pemasangan penambahan daya listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102085",
                    "waktu_lapor": "01/02/2023 09:41:19",
                    "waktu_response": "01/02/2023 09:41:41",
                    "waktu_recovery": "01/02/2023 09:44:17",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-1 No.11 CISAUK",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102086",
                    "waktu_lapor": "01/02/2023 09:41:21",
                    "waktu_response": "01/02/2023 09:45:33",
                    "waktu_recovery": "01/02/2023 09:49:38",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eldawati",
                    "alamat_pelapor": "JL JUDAH",
                    "no_telp_pelapor": "628216859287",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BATU"
                },
                {
                    "no_laporan": "K5423020102087",
                    "waktu_lapor": "01/02/2023 09:41:21",
                    "waktu_response": "01/02/2023 09:50:08",
                    "waktu_recovery": "01/02/2023 11:01:43",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 4295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lussie sandra",
                    "alamat_pelapor": "perumahan Griya bintang mas blok D2 no 12",
                    "no_telp_pelapor": "6281218913503",
                    "keterangan_pelapor": "kami tdk bisa mengisi pulsa listrik.. info KWH over limit.. padahal ini sudah bulan yg baru.. mohon info.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AIRMADIDI"
                },
                {
                    "no_laporan": "K5423020102088",
                    "waktu_lapor": "01/02/2023 09:41:26",
                    "waktu_response": "01/02/2023 09:41:33",
                    "waktu_recovery": "01/02/2023 09:42:16",
                    "durasi_response_time": 7,
                    "durasi_recovery_time": 43,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Latifah",
                    "alamat_pelapor": "DN TAMBAH AGUNG SKL BARAT No.00 RT.0 RW.0 SKL BARAT",
                    "no_telp_pelapor": "6282349993902",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMAL"
                },
                {
                    "no_laporan": "K5423020102089",
                    "waktu_lapor": "01/02/2023 09:41:35",
                    "waktu_response": "01/02/2023 10:01:30",
                    "waktu_recovery": "01/02/2023 10:29:42",
                    "durasi_response_time": 1195,
                    "durasi_recovery_time": 1692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurhayati",
                    "alamat_pelapor": "JL DUREN SAWIT BL 5 RT1/6",
                    "no_telp_pelapor": "6283898217206",
                    "keterangan_pelapor": "gagal membeli pembelian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102090",
                    "waktu_lapor": "01/02/2023 09:41:44",
                    "waktu_response": "01/02/2023 09:55:47",
                    "waktu_recovery": "01/02/2023 10:39:57",
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 2650,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KABUL",
                    "alamat_pelapor": " JLN. BESAR PANTAI LABU. DUSUN SEPAKAT. GG KELENGKENG NO RUMAH 1053",
                    "no_telp_pelapor": "081264422414",
                    "keterangan_pelapor": " LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 15421, ST APP TGL 1/2/2023 = 15348\\n. REK BELUM DILUNASI). RUMAH DIHUNI TIDAK BERPAGAR APP MUDAH DIJANGKAU  PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI.  ID PEL 126120655203",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020102093",
                    "waktu_lapor": "01/02/2023 09:41:43",
                    "waktu_response": "01/02/2023 09:42:04",
                    "waktu_recovery": "01/02/2023 09:44:25",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KP CIJANTRA RT 03/01 LEGOK",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102095",
                    "waktu_lapor": "01/02/2023 09:41:47",
                    "waktu_response": "01/02/2023 09:46:35",
                    "waktu_recovery": "01/02/2023 10:30:45",
                    "durasi_response_time": 288,
                    "durasi_recovery_time": 2650,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FATHOR RAHMAN",
                    "alamat_pelapor": "DS PAKANDANGAN TENGAH No. BLUTO",
                    "no_telp_pelapor": "62818580664",
                    "keterangan_pelapor": "Gagal masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020102098",
                    "waktu_lapor": "01/02/2023 09:41:54",
                    "waktu_response": "01/02/2023 09:51:41",
                    "waktu_recovery": "01/02/2023 11:47:52",
                    "durasi_response_time": 587,
                    "durasi_recovery_time": 6971,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MASFAQ ASHFA",
                    "alamat_pelapor": "PR EDELWEIS LAND KLAMPOK No. RT.0 RW.0",
                    "no_telp_pelapor": "6281233926175",
                    "keterangan_pelapor": "tiang belum di eksekusi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020102102",
                    "waktu_lapor": "01/02/2023 09:42:14",
                    "waktu_response": "01/02/2023 10:59:30",
                    "waktu_recovery": "01/02/2023 11:03:58",
                    "durasi_response_time": 4636,
                    "durasi_recovery_time": 268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sisilia hoar seran",
                    "alamat_pelapor": "kletek rainain ",
                    "no_telp_pelapor": "6282146842036",
                    "keterangan_pelapor": "mau pasang meteran daya 900 harga berapa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020102108",
                    "waktu_lapor": "01/02/2023 09:42:35",
                    "waktu_response": "01/02/2023 09:51:30",
                    "waktu_recovery": "01/02/2023 18:24:25",
                    "durasi_response_time": 535,
                    "durasi_recovery_time": 30775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "275868",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL GOMBOL PAYA RT 01 RW 13 KEL KALIDERES KEC KALIDERES JAKARTA BARAT // ACUAN: DEKAT PARKIRAN MOBIL RAJAWALI  ",
                    "no_telp_pelapor": "0216127236",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT.PTL MINTA SEGERA DISAMBUNG. SETEMPAT ADA ORANG SAKIT YANG MEMBUTUHKAN ALAT KELISTRIKAN BERDASARKAN INFO PELANGGAN BELUM ADA TINDAK LANJUT PETUGAS TGL  01/2/23 PKL 10.55 WIBCC.54.AZMINA. PLGN MENGHUBUNGI KEMBALI BELUM ADA TINDAKLANJUT.CC.54.KUNDERI TGL 01/02/23 PKL 13.37PLGN MENGHUBUNGI KEMBALI.PELANGGAN MENGINGINKAN PENYAMBUNGAN SEGERA DIKARENAKAN DILOKASI ADA PASIEN PLGN 12G06OK CC.54.NURYATI  LAPOR KEMBALI  14:16 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102109",
                    "waktu_lapor": "01/02/2023 09:42:39",
                    "waktu_response": "01/02/2023 09:45:34",
                    "waktu_recovery": "01/02/2023 09:55:59",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aki",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102112",
                    "waktu_lapor": "01/02/2023 09:42:58",
                    "waktu_response": "01/02/2023 09:46:38",
                    "waktu_recovery": "01/02/2023 10:15:55",
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 1757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendar",
                    "alamat_pelapor": "DN CIBITUNG No. RT.19 RW.8 CIMARAGAS",
                    "no_telp_pelapor": "6285315251208",
                    "keterangan_pelapor": "PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020102113",
                    "waktu_lapor": "01/02/2023 09:43:02",
                    "waktu_response": "01/02/2023 09:47:52",
                    "waktu_recovery": "01/02/2023 09:50:33",
                    "durasi_response_time": 290,
                    "durasi_recovery_time": 161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOHAN ",
                    "alamat_pelapor": "DK TENGGULUK KEL.MEDALEM  RT.04 RW.03 KEL. MEDALEM, KEC KRADENAN, KAB. BLORA, JAWA TENGAH",
                    "no_telp_pelapor": "081228484135",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL (31/1/2023 ) PERMOHONAN PROSES PB DARI NO REG 5200811056781  ,PADA DATA AP2T TERDAPAT NOTIVIKASI  PERMOHONAN BELUM DISAHKAN MANAGER ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K1223020100079",
                    "waktu_lapor": "01/02/2023 09:43:04",
                    "waktu_response": "01/02/2023 09:58:13",
                    "waktu_recovery": "01/02/2023 10:36:46",
                    "durasi_response_time": 909,
                    "durasi_recovery_time": 2313,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIHITE",
                    "alamat_pelapor": "GEREJA GBKP BATANG SERANGAN, JL SEI BATANG SERANGAN NO. 2/97 RT - RW - KEL BABURA KEC MEDAN BARU, KOTA MEDAN",
                    "no_telp_pelapor": "0614158454",
                    "keterangan_pelapor": "TGL 25/11/2022 PENANGANAN GANGGUAN PTL OLEH PETUGAS GANGGUAN  DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG.  MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5523020100240",
                    "waktu_lapor": "01/02/2023 09:43:18",
                    "waktu_response": "01/02/2023 09:51:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 504,
                    "durasi_recovery_time": 33946790,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "115974",
                    "nama_pelapor": "IBU SUSI",
                    "alamat_pelapor": "PR CITRA GARDEN 3 BLOK C8 NO 12A KEL PEGADUNGAN KEC KALIDERES JAKARTA BARAT",
                    "no_telp_pelapor": "087876144401",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA PLN MOBILE. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102116",
                    "waktu_lapor": "01/02/2023 09:43:22",
                    "waktu_response": "01/02/2023 09:47:29",
                    "waktu_recovery": "01/02/2023 10:24:54",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 2245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "54503667",
                    "nama_pelapor": "KAK NOVI/hy.nop",
                    "alamat_pelapor": "JL IKAN PIRANHA F 15 RT 08 RW 03 KEL. PURWODADI KEC. BLIMBING KOTA MALANG",
                    "no_telp_pelapor": "081220444067",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SESUAI INFO PELANGGAN TGL 31/01/2023 DATANG PETUGAS UNTUK MELAKUKAN PEMUTUSAN DENGAN CARA MENGAMBIL MCB DI KWH METER TANPA SEPENGETAHUAN PELANGGAN (SETEMPAT KOSONG KARENA SEDANG BEKERJA), PELANGGAN TELAH DATANG KE KANTOR AREA SETEMPAT DAN DIHARUSKAN MELAKUKAN MIGRASI MENJADI LAYANAN PRABAYAR. PELANGGAN MERASA KEBERATAN DENGAN PERLAKUKAN PETUGAS YANG KURANG SOPAN MASUK KE LOKASI PELANGGAN TANPA PERMISI. UNTUK PROSES MIGRASI MOHON SEGERA DILAKUKAN REALISASI PENYAMBUNGAN.",
                    "media": "Instagram",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020102117",
                    "waktu_lapor": "01/02/2023 09:43:25",
                    "waktu_response": "01/02/2023 09:45:43",
                    "waktu_recovery": "01/02/2023 10:49:26",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 3823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mareleng punya cerita",
                    "alamat_pelapor": "KP MARELENG No.0 RT.4 RW.6 KDWARINGIN",
                    "no_telp_pelapor": "6285695646559",
                    "keterangan_pelapor": "token gagal kga bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102119",
                    "waktu_lapor": "01/02/2023 09:43:28",
                    "waktu_response": "01/02/2023 10:09:31",
                    "waktu_recovery": "01/02/2023 11:02:55",
                    "durasi_response_time": 1563,
                    "durasi_recovery_time": 3204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tovel Kawonal",
                    "alamat_pelapor": "Jaga VI Desa Passo",
                    "no_telp_pelapor": "6281228171475",
                    "keterangan_pelapor": "Isi pulsa listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAWANGKOAN"
                },
                {
                    "no_laporan": "K5423020102121",
                    "waktu_lapor": "01/02/2023 09:43:47",
                    "waktu_response": "01/02/2023 09:46:27",
                    "waktu_recovery": "01/02/2023 09:49:09",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS SUDARNO",
                    "alamat_pelapor": "PR PONDOK UNGU PERMAI SEKTOR 5 BL E 10 NO. 06 JL ANGGREK RAYA RT 5 RW 21 KEL BAHAGIA KEC BABELAN KAB BEKASI // ACUAN : DEKAT SD 05 ",
                    "no_telp_pelapor": "081316440046",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PROSES PINDAH APP DENGAN NO REG 5453032067378. TGL 31/01/23  BIAYA MATERIAL HANTARAN LUAR TELAH DILUNASI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020102123",
                    "waktu_lapor": "01/02/2023 09:43:57",
                    "waktu_response": "01/02/2023 10:12:23",
                    "waktu_recovery": "02/02/2023 14:52:15",
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 103192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "linny ayu resky indah",
                    "alamat_pelapor": "Jalan Haji Dja Far Ali.1",
                    "no_telp_pelapor": "6285357280925",
                    "keterangan_pelapor": "pressing SR pln kwh keluar asap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELANAI PURA"
                },
                {
                    "no_laporan": "K5423020102124",
                    "waktu_lapor": "01/02/2023 09:44:07",
                    "waktu_response": "01/02/2023 09:44:36",
                    "waktu_recovery": "01/02/2023 10:10:19",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 1543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifki",
                    "alamat_pelapor": "KP PAGEDANGAN No. RT.1 RW.1 CICALENGKA",
                    "no_telp_pelapor": "628176969685",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100245",
                    "waktu_lapor": "01/02/2023 09:44:44",
                    "waktu_response": "01/02/2023 09:48:43",
                    "waktu_recovery": "01/02/2023 13:00:12",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 11489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50389324",
                    "nama_pelapor": "IBU ESTER",
                    "alamat_pelapor": "JL  PR MUTIARA CITRA ASRI P1- 38  KEL KRAMEAN KULON KEC CANDI KAB SIDOARJO ",
                    "no_telp_pelapor": "087801681688",
                    "keterangan_pelapor": " KURANG TAGIH. STAND AKHIR REK FEBRUARI 2023 = 13520 ,   BELUM DILUNASI, STAND APP TGL  01/02/2023 =135279   RUMAH BERPENGHUNI ,PLG HANYA DIKENAKAN KWH REK MINIMUN .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020102130",
                    "waktu_lapor": "01/02/2023 09:44:56",
                    "waktu_response": "01/02/2023 10:35:23",
                    "waktu_recovery": "01/02/2023 10:50:52",
                    "durasi_response_time": 3027,
                    "durasi_recovery_time": 929,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002034732",
                    "nama_pelapor": "IBU RAHMA ",
                    "alamat_pelapor": "JL BUNGUR 2 NO.31 B RT 02 RW 08 KEL KUKUSAN KEC BEJI KOTA DEPOK. ",
                    "no_telp_pelapor": "089516542880",
                    "keterangan_pelapor": "MOHON PERIKSA APP, KACA APP BURAM DAN ANGKA TIDAK BISA TERBACA SEHINGGA MENYEBABKAN LONJAKAN REK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102131",
                    "waktu_lapor": "01/02/2023 09:44:57",
                    "waktu_response": "01/02/2023 09:56:39",
                    "waktu_recovery": "01/02/2023 10:07:01",
                    "durasi_response_time": 702,
                    "durasi_recovery_time": 622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FANI",
                    "alamat_pelapor": "JL JL KP LUAR BATANG NO 4 RT7/3 KEL PENJARINGAN KEC PENJARINGAN KOTA JAKUT // DEKAT MASJID KRAMAT LUAR BATANG ",
                    "no_telp_pelapor": "02166604739",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN ,PELANGGAN TELAH MELEBIHI TOP UP BULAN DES 22 SEBESAR 720 JN. PADA TGL 01/2/23 SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN. SISA 900KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102132",
                    "waktu_lapor": "01/02/2023 09:44:53",
                    "waktu_response": "01/02/2023 09:45:27",
                    "waktu_recovery": "01/02/2023 09:47:10",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FAJAR TEGUH",
                    "alamat_pelapor": "DN KRAJAN No. RT.9 RW.1",
                    "no_telp_pelapor": "6285377360004",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR TIDAK DAPAT MEMBELI TOKEN MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102134",
                    "waktu_lapor": "01/02/2023 09:45:02",
                    "waktu_response": "01/02/2023 10:19:03",
                    "waktu_recovery": "01/02/2023 11:51:40",
                    "durasi_response_time": 2041,
                    "durasi_recovery_time": 5557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NESA ",
                    "alamat_pelapor": "JL KH JAWAT FAKIH KP KARANGKAJEN RT-41 / RW-11 NO MG3/873  KEL BRONTOKUSUMAN KEC PERGANGSAN KOTA YOGYAKARTA  ACUAN MASJID JAMI",
                    "no_telp_pelapor": "082136805891",
                    "keterangan_pelapor": "TGL 31/01/23 PENANGANAN GANGGUAN APP RUSAK OLEH PETUGAS DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO ( TIDAK DIBERIKAN ) . MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN. SESUAI INFO PELANGGAN PADA LAYAR APP TERTERA ERROR DAN ALARM BUZZER BERBUNYI. PTL TIDAK PADAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102135",
                    "waktu_lapor": "01/02/2023 09:45:18",
                    "waktu_response": "01/02/2023 09:45:38",
                    "waktu_recovery": "01/02/2023 09:47:18",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.fredy",
                    "alamat_pelapor": "DS TANJUNGSARI No. RT.3 RW.1",
                    "no_telp_pelapor": "6281276323124",
                    "keterangan_pelapor": "token tidak masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102136",
                    "waktu_lapor": "01/02/2023 09:45:19",
                    "waktu_response": "01/02/2023 09:55:32",
                    "waktu_recovery": "01/02/2023 10:06:54",
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LINA",
                    "alamat_pelapor": "JL KERTAJAYA 7 NO  52A/42  KEL PENJARINGAN KEC PENJARINGAN JAKUT ",
                    "no_telp_pelapor": "0216906312",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" SISA 87.02  KWH NO TOKEN  27064088141565773364",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5523020100248",
                    "waktu_lapor": "01/02/2023 09:45:27",
                    "waktu_response": "01/02/2023 11:02:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4628,
                    "durasi_recovery_time": 33942537,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETTY",
                    "alamat_pelapor": "JL JEMADI KOMPLEK  MEGA JEMADI 4 NO 4 RT - RW - KEL PULO BRAYAN KEC MEDAN TIMUR KOTA MEDAN ACUAN DEKAT REL K.A DAN SEBRANG PRAKTEK DOKTER ",
                    "no_telp_pelapor": "0811659886",
                    "keterangan_pelapor": "MUTASI_K (G9923020188172:c) - MOHON TINDAK LANJUT PELANGGAN INPUT TOKEN TERTERA USANG, PTL MENYALA. NO TOKEN 5147 7432 6815 3705 7053. PEMBELIAN TOKEN TGL : 24/01/2023 TERKAIT LAPORAN K1223012900655",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102138",
                    "waktu_lapor": "01/02/2023 09:45:32",
                    "waktu_response": "01/02/2023 09:51:20",
                    "waktu_recovery": "01/02/2023 10:11:10",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 1190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERI YANSYAH",
                    "alamat_pelapor": "Jl. Ikan Hiu No.59",
                    "no_telp_pelapor": "6283198787948",
                    "keterangan_pelapor": "pasang baru blm terpasang mohon di pasangkan Krn butuh arus utk kulkas vaksin ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI KOTA"
                },
                {
                    "no_laporan": "K5423020102141",
                    "waktu_lapor": "01/02/2023 09:45:43",
                    "waktu_response": "01/02/2023 09:47:03",
                    "waktu_recovery": "01/02/2023 11:20:19",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 5596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sanudin san",
                    "alamat_pelapor": "Ruko Duta Harapan Jl Duta Boulevard Barat Blok H 08, Harapan Baru, Bekasi Utara, Kota Bekasi",
                    "no_telp_pelapor": "6289601980188",
                    "keterangan_pelapor": "Ngga bisa top up token, selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5123020100383",
                    "waktu_lapor": "01/02/2023 09:45:55",
                    "waktu_response": "01/02/2023 09:55:12",
                    "waktu_recovery": "01/02/2023 10:02:30",
                    "durasi_response_time": 557,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YURIKA",
                    "alamat_pelapor": "JL NUSA I RT 9 RW 4 NO. 28 KEL KERAMAT JATI KEC KRAMAT JATI KOTA JAKARTA TMR   ( BLKNG PASAR KRAMAT JATI ) ",
                    "no_telp_pelapor": "082110969522",
                    "keterangan_pelapor": "PELANGGAN MEMINTA INFO BIAYA PINDAH APP /  GESER APP DIKARENAKAN  \\\" RENOVASI BANGUNAN \\\" . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020102142",
                    "waktu_lapor": "01/02/2023 09:45:49",
                    "waktu_response": "01/02/2023 10:36:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3024,
                    "durasi_recovery_time": 33944119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Luke Limbong",
                    "alamat_pelapor": "KP CIPAYUNG No.0 RT.003 RW.01 ABADIJAYA",
                    "no_telp_pelapor": "6287785710379",
                    "keterangan_pelapor": "minta tolong hitung kembali tagihan Feb 23 saya. karna bulan january 23 ada kenaikkan sesuai pemakaian saya, yang bulan ini jangan salah hitung dan nanti saya yang kena denda.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5323020100225",
                    "waktu_lapor": "01/02/2023 09:46:01",
                    "waktu_response": "01/02/2023 09:52:35",
                    "waktu_recovery": "01/02/2023 10:17:44",
                    "durasi_response_time": 394,
                    "durasi_recovery_time": 1509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22101567208",
                    "nama_pelapor": "IBU NAIFAH",
                    "alamat_pelapor": "JL JEND SUDIRMAN RT-001 / RW-03 KEL CIAMIS KEC CIAMIS KOTA CIAMS / SETEMPAT GEDUNG MAHKAMAH AGUNG",
                    "no_telp_pelapor": "081323303200",
                    "keterangan_pelapor": "PELANGGAN IDPEL 532313854939 MAU MENGAJUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAUN PADA DI APLIAKSI \\\"Layanan PASCABAYAR saat ini belum tersedia di Wilayah Anda.\\\" SETEMPAT GEUNG MAHKAMAH AGUNG. MHN KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020102143",
                    "waktu_lapor": "01/02/2023 09:46:06",
                    "waktu_response": "01/02/2023 10:44:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3491,
                    "durasi_recovery_time": 33943635,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "adzra",
                    "alamat_pelapor": "Jl. Rancasawo No.78A",
                    "no_telp_pelapor": "6281314237982",
                    "keterangan_pelapor": "MUTASI_K (G9923020188175:gangguan) - kabel terkelupas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020102145",
                    "waktu_lapor": "01/02/2023 09:46:34",
                    "waktu_response": "01/02/2023 09:49:15",
                    "waktu_recovery": "01/02/2023 10:00:27",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 672,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL  SIROJUL MUNIR  RT 2 RW 6 NO  120 KEL  NANGEWER BOGOR.  ACUAN SEBELAH CERIA MART ",
                    "no_telp_pelapor": "082122402497",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR 3 HARI  YANG LALU PENANGANAN  APP PRABAYAR RUSAK  OLEH PETUGAS  DENGAN NO METER 14255998289 DENGAN CARA DISAMBUNG LANGSUNG  DIBERIKAN  NO LG. MOHON APP DIPASANG KEMBALI SESUAI KETENTUAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102147",
                    "waktu_lapor": "01/02/2023 09:46:35",
                    "waktu_response": "01/02/2023 09:49:02",
                    "waktu_recovery": "01/02/2023 10:24:45",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 2143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEYLANIA",
                    "alamat_pelapor": "DESA WEEKAMBALA, KEC. LOURA, NTT",
                    "no_telp_pelapor": "081339051676",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN MENGINGINKAN DIKIRIMKAN INVOICE REK NOVEMBER 2021, DESEMBER 2021, DAN JANUARI 2023 AGAR DIKIRIM KE EMAIL meylania.dewi06@gmail.com. UNTUK KEPERLUAN CEK PEMAKAIAN LISTRIK",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUMBA BARAT DAYA"
                },
                {
                    "no_laporan": "K5423020102149",
                    "waktu_lapor": "01/02/2023 09:46:39",
                    "waktu_response": "01/02/2023 10:14:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1692,
                    "durasi_recovery_time": 33945401,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HAEDAR ALHAPSI",
                    "alamat_pelapor": "JL KEL. LAMONAE No.00 RT.0 RW.0",
                    "no_telp_pelapor": "6282396762288",
                    "keterangan_pelapor": "MUTASI_K (G9923020188108:gagal token) - Alamat Mess Sekolah SMAN 1 WIWIRANO\\ngagal jika memasukkan kode voucher listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020102150",
                    "waktu_lapor": "01/02/2023 09:46:41",
                    "waktu_response": "01/02/2023 11:00:28",
                    "waktu_recovery": "01/02/2023 11:30:24",
                    "durasi_response_time": 4427,
                    "durasi_recovery_time": 1796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adek Yuli Anggraini",
                    "alamat_pelapor": "Jl. Soekarno - Hatta No.91b",
                    "no_telp_pelapor": "6281364786510",
                    "keterangan_pelapor": "kemaren listrik kami di putus pihak PLN,setelah d ajukan pengaduan d suruh ganti pakai token...\\npas d pasang kemaren jam 5 sore dg pulsa 50 rb,itupun listrik subsidi,.\\ntapi td pagi listrik nya Udah bunyi\\\"...\\nterlalu cepat makan arus pak...\\nmohon solusi nya...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAYAKUMBUH"
                },
                {
                    "no_laporan": "K5423020102153",
                    "waktu_lapor": "01/02/2023 09:46:55",
                    "waktu_response": "01/02/2023 09:49:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 33946946,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.Anwar Musaddad",
                    "alamat_pelapor": "JL MARTAIP No.9 RT.6 RW.8 SUK SEL",
                    "no_telp_pelapor": "6287894687887",
                    "keterangan_pelapor": "MUTASI_K (G9923020188086:bukan vkrn) - setiap isi token di mini market itu tidak bisa/di blokir,begitu juga di apk belanja online selalu tdk bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102155",
                    "waktu_lapor": "01/02/2023 09:47:18",
                    "waktu_response": "01/02/2023 09:55:49",
                    "waktu_recovery": "01/02/2023 10:10:34",
                    "durasi_response_time": 511,
                    "durasi_recovery_time": 885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tulus marsetia",
                    "alamat_pelapor": "PR GRIYA BHAYANGKARA BLOK R No.1 MASANGAN",
                    "no_telp_pelapor": "6281249642766",
                    "keterangan_pelapor": "tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020102159",
                    "waktu_lapor": "01/02/2023 09:47:30",
                    "waktu_response": "01/02/2023 10:14:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1639,
                    "durasi_recovery_time": 33945403,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANA",
                    "alamat_pelapor": "SETEMPAT PANGKAS RAMBUT MADURA JL PRAMUKA KEL SORONG KEC SORONG KOTA SORONG SAMPING KOPI ITEM DAN ALFAMART",
                    "no_telp_pelapor": "081343289657",
                    "keterangan_pelapor": "MUTASI_K (G9923020188109:cek) - PELANGGAN TIDAK DAPAT MENGINPUTKAN TOKEN SETELAH UPDATE VKRN 43 SISA 70.23 KWH NO TOKEN 43099072254451428232",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020102160",
                    "waktu_lapor": "01/02/2023 09:47:35",
                    "waktu_response": "01/02/2023 10:45:02",
                    "waktu_recovery": "01/02/2023 13:32:26",
                    "durasi_response_time": 3447,
                    "durasi_recovery_time": 10044,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isra",
                    "alamat_pelapor": "XX BANUARAN NAN XX RT. 05/ RW II No.0 RW.",
                    "no_telp_pelapor": "6285374366878",
                    "keterangan_pelapor": "pembengkakan tagihan listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020102163",
                    "waktu_lapor": "01/02/2023 09:47:41",
                    "waktu_response": "01/02/2023 09:55:29",
                    "waktu_recovery": "01/02/2023 10:20:44",
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 1515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI",
                    "alamat_pelapor": "JL PUSKESMAS KP CIJAMBE RT 10 RW 5 DS SUKADAMI KEC CIKARANG SLTN KAB BEKASI (DEKAT PERTIGAAN TPU SUKADAMI)",
                    "no_telp_pelapor": "081285388689",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 45093456791 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN . DATA PADA AP2T TIDAK ADA KETERANGAN SISA 375 KWH (PTL TIDAK PADAM)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102165",
                    "waktu_lapor": "01/02/2023 09:48:05",
                    "waktu_response": "01/02/2023 09:52:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 33946769,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YONO",
                    "alamat_pelapor": "JL PINTU SENG NO 136  RT 21 RW 16 KEL KAPUK KEC CENGKARENG KOTA JAKARTA BARAT/ DEKAT KK CENGKARENG INDAH",
                    "no_telp_pelapor": "08976429773",
                    "keterangan_pelapor": "MUTASI_K (G9923020188100:penormalan MCB) - TGL 29/11/2022 PENANGANAN GANGGUAN MCB LEMAH OLEH PETUGAS (BAPAK PUJI HARTO / PUTRA ) DENGAN CARA SAMBUNG LANGSUNG. BERITA ACARA. 085624. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86012027214.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102167",
                    "waktu_lapor": "01/02/2023 09:48:02",
                    "waktu_response": "01/02/2023 10:10:20",
                    "waktu_recovery": "01/02/2023 10:21:16",
                    "durasi_response_time": 1338,
                    "durasi_recovery_time": 656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ruben Anggara",
                    "alamat_pelapor": "LA BU API RT. RW.",
                    "no_telp_pelapor": "6285355530014",
                    "keterangan_pelapor": "matikan mcb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020102171",
                    "waktu_lapor": "01/02/2023 09:48:13",
                    "waktu_response": "01/02/2023 10:01:05",
                    "waktu_recovery": "01/02/2023 10:10:33",
                    "durasi_response_time": 772,
                    "durasi_recovery_time": 568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lucky",
                    "alamat_pelapor": "pondok kelapa selatan rt.8 rw.05",
                    "no_telp_pelapor": "6288809191491",
                    "keterangan_pelapor": "kwh diisi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100227",
                    "waktu_lapor": "01/02/2023 09:48:22",
                    "waktu_response": "01/02/2023 10:42:31",
                    "waktu_recovery": "01/02/2023 10:46:33",
                    "durasi_response_time": 3249,
                    "durasi_recovery_time": 242,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DWI ",
                    "alamat_pelapor": "JL PESANTREN NO. 4 RT 4 RW 8 KEL WATUBELAH KEC SUMBER KAB CIREBON\\n",
                    "no_telp_pelapor": "085795487675",
                    "keterangan_pelapor": "TGL 22/01/2023 PROSES PB (B1T/900 VA) DENGAN NO AGENDA 533319912301228542 DAN NO REG 5333112176847.BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT.HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN/PELANGGAN MENGHUBUNGI KEMBALI PADA 9:53 01/02/23 CC.53.WIDA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5323020100228",
                    "waktu_lapor": "01/02/2023 09:48:34",
                    "waktu_response": "01/02/2023 09:52:13",
                    "waktu_recovery": "01/02/2023 10:17:34",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 1521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NAIFAH",
                    "alamat_pelapor": "JL JEND SUDIRMAN RT-001 / RW-03 KEL CIAMIS KEC CIAMIS KOTA CIAMS / SETEMPAT GEDUNG MAHKAMAH AGUNG",
                    "no_telp_pelapor": "081323303200",
                    "keterangan_pelapor": "PELANGGAN IDPEL 532314278194 MAU MENGAJUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAUN PADA DI APLIAKSI \\\"Layanan PASCABAYAR saat ini belum tersedia di Wilayah Anda.\\\" SETEMPAT GEDUNG MAHKAMAH AGUNG. MHN KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020102172",
                    "waktu_lapor": "01/02/2023 09:48:39",
                    "waktu_response": "01/02/2023 10:36:23",
                    "waktu_recovery": "01/02/2023 10:51:10",
                    "durasi_response_time": 2864,
                    "durasi_recovery_time": 887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14026141060",
                    "nama_pelapor": "IBU LENI ",
                    "alamat_pelapor": "PR VILLA MUTIARA CINERE BLOK R02 NO 12 JL BOULVARD VILA MUTIARA KEL GROGOL KEC LIMO KOTA DEPOK ",
                    "no_telp_pelapor": "082112326046",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DENGAN ID PEL 538711962529 MENJADI ATAS NAMA SETYOHADI, PEMOHON SEBAGAI YANG DIBERIKUASA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102174",
                    "waktu_lapor": "01/02/2023 09:48:51",
                    "waktu_response": "01/02/2023 09:49:38",
                    "waktu_recovery": "01/02/2023 09:50:58",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hasan junaidi",
                    "alamat_pelapor": "DN KRAJAN DS PLAMPANG No.0 RT.5 RW.3",
                    "no_telp_pelapor": "62857456123878",
                    "keterangan_pelapor": "kwh meter macet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102175",
                    "waktu_lapor": "01/02/2023 09:48:52",
                    "waktu_response": "01/02/2023 09:49:25",
                    "waktu_recovery": "01/02/2023 10:34:12",
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 2687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "209524",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "VILLA NUSA MELATI BLOK B8 NO8 KEL. JELUPANG KEC.SERPONG TANGERANG ACUAN : BELAKANG HYPERMART ",
                    "no_telp_pelapor": "02122231549",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102176",
                    "waktu_lapor": "01/02/2023 09:48:53",
                    "waktu_response": "01/02/2023 09:49:36",
                    "waktu_recovery": "01/02/2023 09:51:45",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.14 KADEMANGAN",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100231",
                    "waktu_lapor": "01/02/2023 09:48:59",
                    "waktu_response": "01/02/2023 09:52:16",
                    "waktu_recovery": "01/02/2023 11:55:50",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 7414,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHTAR ",
                    "alamat_pelapor": "JL   -  NO 0 DN SUMBERSIH RT-56 / RW-12  DESA KEDUNGSALAM      ",
                    "no_telp_pelapor": "6285855532010",
                    "keterangan_pelapor": "MOHON DIBANTU KONVERSI STROOM KARENA ADA PENGGANTIAN KWH METER SEJUMLAH 49  KWH. MOHON KONFIRMASI PELANGGAN  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020102177",
                    "waktu_lapor": "01/02/2023 09:49:02",
                    "waktu_response": "01/02/2023 09:51:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 33946788,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alia Ulfah Aprianti",
                    "alamat_pelapor": "PR PR GRIYA MUTIARA RCB No.E34 RT.0 RW.0 BOJONG",
                    "no_telp_pelapor": "62881023694709",
                    "keterangan_pelapor": "MUTASI_K (G9923020188081:dibantu) - Menjelang malem lampu spaneng. nyalain air panas dari dispenser ga panas kadang panas nya lama juga. di blok E ada kurleb 10 rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5323020100232",
                    "waktu_lapor": "01/02/2023 09:49:12",
                    "waktu_response": "01/02/2023 09:51:41",
                    "waktu_recovery": "01/02/2023 10:16:01",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 1460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PAULUS",
                    "alamat_pelapor": "JL KAWASAN DE PRIMA TERA BLK E1 NO 05 KEL.0 KEC.0 KAB BANDUNG ",
                    "no_telp_pelapor": "08122390399",
                    "keterangan_pelapor": "PELANGGAN DILAKUKAN BONGKAR RAMPUNG. TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA ATM BCA. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAJALAYA"
                },
                {
                    "no_laporan": "K5523020100253",
                    "waktu_lapor": "01/02/2023 09:49:13",
                    "waktu_response": "01/02/2023 09:57:34",
                    "waktu_recovery": "01/02/2023 10:00:50",
                    "durasi_response_time": 501,
                    "durasi_recovery_time": 196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHID",
                    "alamat_pelapor": "JL CIPTO MANGUNKUSUMO NO 99   RT-26 / RW-006 KEL SUNGAI KELEDANG KEC SAMARINDA SEBRANG KOTA SAMARINDA LOKASI : DEKAT PT ANUGRAH BARA KALTIM",
                    "no_telp_pelapor": "81351763738",
                    "keterangan_pelapor": "1 APP PRABAYAR (  TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 1775.18. NO TOKEN : 58964272358272353965\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5423020102179",
                    "waktu_lapor": "01/02/2023 09:49:13",
                    "waktu_response": "01/02/2023 09:49:49",
                    "waktu_recovery": "01/02/2023 09:51:52",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK GRIYA KARAWACI BLOK A6 No.29 CURUG",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102180",
                    "waktu_lapor": "01/02/2023 09:49:25",
                    "waktu_response": "01/02/2023 09:51:44",
                    "waktu_recovery": "01/02/2023 10:54:10",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 3746,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DASAR ",
                    "alamat_pelapor": "JL KARET PASAR BARU BARAT I  NO -  RT-4 / RW-7 KEL KARET TENSIN KEC TANAH ABANG JAKPUS . DI TENGAH PASAR KARET ",
                    "no_telp_pelapor": "081384888007",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 57135703859143601179 SISA 13.01 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102181",
                    "waktu_lapor": "01/02/2023 09:49:26",
                    "waktu_response": "01/02/2023 09:51:11",
                    "waktu_recovery": "01/02/2023 10:41:45",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 3034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003105216",
                    "nama_pelapor": "IBU DEVI",
                    "alamat_pelapor": "KK GRIYA ASRI 2 BLOK G7 NO 11 RT 11/26 JL KENCANA 7 KEL SUMBER JAYA KEC TAMBUN SELATAN KAB BEKASI",
                    "no_telp_pelapor": "0215727536",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 60.456, APP TGL 01/02/23 = 59.792. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020102182",
                    "waktu_lapor": "01/02/2023 09:49:19",
                    "waktu_response": "01/02/2023 09:52:07",
                    "waktu_recovery": "01/02/2023 10:46:53",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 3286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tifanny Laurenza",
                    "alamat_pelapor": "JL PENATUSAN III N0.51 No. RT.2 RW.2 PURWOKERTO",
                    "no_telp_pelapor": "6285727474401",
                    "keterangan_pelapor": "tidak bisa membeli token, selalu transaksi gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020102186",
                    "waktu_lapor": "01/02/2023 09:49:38",
                    "waktu_response": "01/02/2023 10:15:13",
                    "waktu_recovery": "01/02/2023 11:17:35",
                    "durasi_response_time": 1535,
                    "durasi_recovery_time": 3742,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "LOKASI : JL MASJID NURUL FAHJRI RT 06/03 KEL PONDOK JAYA KEC PONDOK AREN KOTA TANGSEL 15224",
                    "no_telp_pelapor": "0217451292",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI PROSES PB KOLEKTIF 26 UNIT ( R1T/900 VA)UNTUK KOSAN STROM AWAL RP. 20.000,-.  , PEMOHON MENGAKU SEBAGAI SUAMI DARI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102187",
                    "waktu_lapor": "01/02/2023 09:49:34",
                    "waktu_response": "01/02/2023 09:50:03",
                    "waktu_recovery": "01/02/2023 09:51:59",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-1 No.12 CISAUK",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102188",
                    "waktu_lapor": "01/02/2023 09:49:42",
                    "waktu_response": "01/02/2023 09:59:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 33946326,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUJI",
                    "alamat_pelapor": "JL GG KRAKATAU PR GRAND BALARAJA BLOK D1 NO 14 KEL SOLEAR KEC SOLEAR KAB TANGERANG",
                    "no_telp_pelapor": "02123557600",
                    "keterangan_pelapor": "MOHON BANTUAN PENGINPUTAN TOKEN GAGAL UP DATE VKRN 43 ( PTL TIDAK PADAM ) SISA KWH = 40 PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K3223013100359 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020102192",
                    "waktu_lapor": "01/02/2023 09:50:11",
                    "waktu_response": "01/02/2023 10:10:27",
                    "waktu_recovery": "01/02/2023 10:35:39",
                    "durasi_response_time": 1216,
                    "durasi_recovery_time": 1512,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE MUSLIM",
                    "alamat_pelapor": "Gg. Satria IV No.2",
                    "no_telp_pelapor": "6281325797899",
                    "keterangan_pelapor": "mohon untuk pindahkan tiang listrik karna sudah tidak terpakai,dan posisi kurang pas,hingga mengganggu jalan masuk,terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020102194",
                    "waktu_lapor": "01/02/2023 09:50:15",
                    "waktu_response": "01/02/2023 09:52:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 33946730,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fridian Gea",
                    "alamat_pelapor": "JL RAHAYU PSR VI GG SEROJA 40 No.0 RT.2 RW.6 0",
                    "no_telp_pelapor": "6282367874446",
                    "keterangan_pelapor": "MUTASI_K (G9923020188083:listik padam pak) - lampu padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102195",
                    "waktu_lapor": "01/02/2023 09:50:17",
                    "waktu_response": "01/02/2023 09:59:41",
                    "waktu_recovery": "01/02/2023 10:13:32",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "PR TIGARAKSA JL CIUNG RAYA BLOK AJ NO 13/03 RT 3/2 KEL MARGASARI KEC TIGARAKSA KAB TANGERANG ",
                    "no_telp_pelapor": "0215993086",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN/KURANG TAGIH, ST AK REK BULAN FEB 2023 : 28470 ST AK ACMT : 28470, ST APP TGL 01/02/23 : 28502. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP BERKEBERATAN. REKENING FEB 23 BELUM DILUNASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020102196",
                    "waktu_lapor": "01/02/2023 09:50:25",
                    "waktu_response": "01/02/2023 10:00:57",
                    "waktu_recovery": "01/02/2023 10:40:39",
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 2382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIQ FARHAN",
                    "alamat_pelapor": "JL RY HARMONI PR MUTIARA PURI HARMONI RUKO 5 NO 3 RT 16/14 KEL. SUKAMANAH KEC. RAJEG KAB TANGERANG // ACUANNYA DEKAT - ",
                    "no_telp_pelapor": "02150830000",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN PROSES PS DAYA L/10600 UNTUK KEPERLUAN GRAND OPENING UNTUK TGL 26 JANUARI 2023 - 1 FEBRUARI 2023 PUKUL 09:00 DGN NO REGISTER 5666029003187 NAMUN HINGGA SAAT INI BELUM REALISASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100258",
                    "waktu_lapor": "01/02/2023 09:50:26",
                    "waktu_response": "01/02/2023 10:13:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1358,
                    "durasi_recovery_time": 33945508,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0040476310000",
                    "nama_pelapor": "BP JAROT",
                    "alamat_pelapor": "JL INGASREJO RT 4/8 KEL PLESUNGAN KEC GONDANG REJO KAB KARANG ANYAR LOKASI : DI PABRIK SABUN ",
                    "no_telp_pelapor": "08170446655",
                    "keterangan_pelapor": "MUTASI_K (G9923020188106:gangguan) - 1 APP PRABAYAR LAMPU INDIKATOR KUNING MENYALA, JIKA MENYALAKAN SEMUA ALAT ELEKTRONIK TIDAK BISA BERFUNGSI , NAMUN JIKAH HANYA 1 ALAT ELEKTRONIK MASIH BISA DIGUNAKAN, PTL TIDAK PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020102197",
                    "waktu_lapor": "01/02/2023 09:50:29",
                    "waktu_response": "01/02/2023 09:57:34",
                    "waktu_recovery": "01/02/2023 10:31:41",
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 2047,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nita",
                    "alamat_pelapor": "DN KEDUNG MUNDU No.0 RT.12 RW.3 KUTAWALUYA",
                    "no_telp_pelapor": "6285774634354",
                    "keterangan_pelapor": "isi token gagal terus padahal nomer sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020102199",
                    "waktu_lapor": "01/02/2023 09:50:46",
                    "waktu_response": "01/02/2023 10:03:07",
                    "waktu_recovery": "01/02/2023 10:17:57",
                    "durasi_response_time": 741,
                    "durasi_recovery_time": 890,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAFITRIANi",
                    "alamat_pelapor": "jalan Padang Sidempuan desa hajoran ",
                    "no_telp_pelapor": "6281396659896",
                    "keterangan_pelapor": "mau masukkn token baru .kenapa sudah 5 hari tidak ada kabar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5423020102203",
                    "waktu_lapor": "01/02/2023 09:51:16",
                    "waktu_response": "01/02/2023 09:57:11",
                    "waktu_recovery": "01/02/2023 10:57:50",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 3639,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajang dadang",
                    "alamat_pelapor": "PR JINGGA RESIDENCE D23 JL. No.",
                    "no_telp_pelapor": "6281321752792",
                    "keterangan_pelapor": "Mohon dibantu untuk pengelosan listrik mau dipakai hari ini.terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K5423020102204",
                    "waktu_lapor": "01/02/2023 09:51:21",
                    "waktu_response": "01/02/2023 10:08:06",
                    "waktu_recovery": "01/02/2023 10:09:18",
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmat Sbg",
                    "alamat_pelapor": "DS KEUREA, BELAKANG PUSKESMA No.",
                    "no_telp_pelapor": "6282292965613",
                    "keterangan_pelapor": "tengangan listrik naik turun lampu ruangan berkedip-kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020102205",
                    "waktu_lapor": "01/02/2023 09:51:21",
                    "waktu_response": "01/02/2023 09:53:39",
                    "waktu_recovery": "01/02/2023 09:55:08",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salehudin",
                    "alamat_pelapor": "PR D'TANJUNG RAYA RESIDENCE No.20 RT.17 RW.8",
                    "no_telp_pelapor": "6281299632581",
                    "keterangan_pelapor": "kwh keluar tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102207",
                    "waktu_lapor": "01/02/2023 09:51:27",
                    "waktu_response": "01/02/2023 10:00:41",
                    "waktu_recovery": "01/02/2023 10:29:13",
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 1712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWA JUNIAWAN",
                    "alamat_pelapor": "JL BINTARA RY 17 NO 0 RT-2 / RW-13 KEL BINTARA  KEC BEKASI BARAT KOTA BEKASI JABAR // DEKAT SMPN 22 ",
                    "no_telp_pelapor": "0218859872",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102209",
                    "waktu_lapor": "01/02/2023 09:51:40",
                    "waktu_response": "01/02/2023 10:09:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1088,
                    "durasi_recovery_time": 33945704,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "FAISAL USMAN",
                    "alamat_pelapor": "JL DAYANU IKHSANUDDIN KOMPLEK PERUMAHAN TOP No.0 RT.0 RW.0 SULAA",
                    "no_telp_pelapor": "6281341746535",
                    "keterangan_pelapor": "MUTASI_K (G9923020188103:tombol rusak) - Maaukkan token gagal, tombol enter tdk berfungsi.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA BAU BAU"
                },
                {
                    "no_laporan": "K5423020102215",
                    "waktu_lapor": "01/02/2023 09:52:29",
                    "waktu_response": "01/02/2023 09:53:49",
                    "waktu_recovery": "01/02/2023 10:15:39",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 1310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAKA DWI SANDRIA Jaka",
                    "alamat_pelapor": "JL USMAN SIDDIK PSR IV No.",
                    "no_telp_pelapor": "6287869792517",
                    "keterangan_pelapor": "kenapa tagihan PLN bulanan saya membengkak jadi 2 juta untuk bln ini, yg sebelumnya setiap bulan kisaran 400-450 ribu, padahal saya tidak pernah menunggak sekalipun.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102216",
                    "waktu_lapor": "01/02/2023 09:52:45",
                    "waktu_response": "01/02/2023 10:01:13",
                    "waktu_recovery": "01/02/2023 12:00:48",
                    "durasi_response_time": 508,
                    "durasi_recovery_time": 7175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU BETI ",
                    "alamat_pelapor": "JL JENDRAL SUDIRMAN BLOK DHPIK-2 No. 11A  RT 0/RW 0, SALEMBARAN JATI, KOSAMBI, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "0215882943",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI TGL 26/01/23 PELANGGAN MELAKUKAN PROSES PB L/555.000 VA DENGAN NO AGENDA:566600512301267542 NO REGISTER:5666011286603  NAMUN BELUM DAPAT MELAKUKAN PEMBAYARAN DIKARENAKAN STATUS PADA AP2T NO REGISTER TSB PROSES PERMOHONAN BELUM DISAHKAN MANAGER. MOHON DIKONFIRMASI KEPADA PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100261",
                    "waktu_lapor": "01/02/2023 09:52:39",
                    "waktu_response": "01/02/2023 10:30:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2299,
                    "durasi_recovery_time": 33944434,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0065138",
                    "nama_pelapor": "BP EDI PURNOMO ",
                    "alamat_pelapor": "JL- DS MUKUH RT1 RW2 KEC KAYEN KIDUL KAB KEDIRI.  DIDEKAT WARUNG MBAK ROH KE UTARA ",
                    "no_telp_pelapor": "6285784783470",
                    "keterangan_pelapor": "MUTASI_K (G9923020188299:perlu pengecekan) - 1 APP LAMPU INDIKATOR KUNING MENYALA, PTL MENYALA K5523020100261 TELFON TERPUTUS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEDIRI KOTA"
                },
                {
                    "no_laporan": "K5523020100262",
                    "waktu_lapor": "01/02/2023 09:52:58",
                    "waktu_response": "01/02/2023 11:04:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4316,
                    "durasi_recovery_time": 33942398,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAYA",
                    "alamat_pelapor": "JL MADIO SANTOSO NO.98-AP KEL- KEC- KOTA MEDAN. LOKASI DAERAH KRAKATAU",
                    "no_telp_pelapor": "06173359387",
                    "keterangan_pelapor": "MUTASI_K (G9923020188166:c) - TGL 30/1/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. INFO PELANGGAN APP TERSEGEL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102220",
                    "waktu_lapor": "01/02/2023 09:53:11",
                    "waktu_response": "01/02/2023 09:53:52",
                    "waktu_recovery": "01/02/2023 09:55:21",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SANI SURYONO",
                    "alamat_pelapor": "DN PODAGAN No. RT.1 RW.1",
                    "no_telp_pelapor": "6281232407991",
                    "keterangan_pelapor": "KESULITAN MELAKUKAN PEMBELIAN PULSA DI SEMUA TEMPAT PEMBELIAN MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102224",
                    "waktu_lapor": "01/02/2023 09:53:21",
                    "waktu_response": "01/02/2023 10:09:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 33945744,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "slamet purwanto",
                    "alamat_pelapor": "DK GEBYOK RT.0 RW.0 GEBYOK",
                    "no_telp_pelapor": "6281325028519",
                    "keterangan_pelapor": "MUTASI_K (G9923020188101:Mohon bantuan cek ke lokasi) - tegangan drop di 117",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020102225",
                    "waktu_lapor": "01/02/2023 09:53:21",
                    "waktu_response": "01/02/2023 09:56:26",
                    "waktu_recovery": "01/02/2023 20:08:14",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 36708,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RANI WAHYUNI R, S.SOS",
                    "alamat_pelapor": "JL JL. BONTO BILA RAYA NO.78, BATUA, MANGGALA, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "082193962988",
                    "keterangan_pelapor": "3211112060388 TGL 23/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN \\nPENYAMBUNGAN. \\n",
                    "media": "Email",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020102228",
                    "waktu_lapor": "01/02/2023 09:53:38",
                    "waktu_response": "01/02/2023 09:54:43",
                    "waktu_recovery": "01/02/2023 09:55:52",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mai",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102229",
                    "waktu_lapor": "01/02/2023 09:53:50",
                    "waktu_response": "01/02/2023 10:18:28",
                    "waktu_recovery": "01/02/2023 11:41:16",
                    "durasi_response_time": 1478,
                    "durasi_recovery_time": 4968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mia Rosa",
                    "alamat_pelapor": "JL HAYAM WURUK No.000 RT.0 RW.0 KEDAMAIAN",
                    "no_telp_pelapor": "6285269393794",
                    "keterangan_pelapor": "kwh eror,mcb off arus masih berjalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102231",
                    "waktu_lapor": "01/02/2023 09:53:58",
                    "waktu_response": "01/02/2023 10:18:22",
                    "waktu_recovery": "01/02/2023 11:41:07",
                    "durasi_response_time": 1464,
                    "durasi_recovery_time": 4965,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL HAYAM WURUK GG NITI ADAT No.0 RT.0 RW.0 KEDAMAIAN",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kwh rusak...ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102236",
                    "waktu_lapor": "01/02/2023 09:54:17",
                    "waktu_response": "01/02/2023 10:27:10",
                    "waktu_recovery": "01/02/2023 10:32:31",
                    "durasi_response_time": 1973,
                    "durasi_recovery_time": 321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "baharudin",
                    "alamat_pelapor": "Jl. Karya No.A9",
                    "no_telp_pelapor": "6281258110545",
                    "keterangan_pelapor": "sudah tgl 1 feb,,tp tidak bisa beli token listrik lg....tolong komfirmasi nya karna listrik yg ad sudah mau abis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAKAP"
                },
                {
                    "no_laporan": "K5423020102239",
                    "waktu_lapor": "01/02/2023 09:54:36",
                    "waktu_response": "01/02/2023 10:03:41",
                    "waktu_recovery": "01/02/2023 11:42:25",
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 5924,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SONIA",
                    "alamat_pelapor": " JL. TANAH MERDEKA 1 BLOK 36 KONTRAKAN (PINTU F) RT 009 RW 004 KELURAHAN RAMBUTAN KEC. CIRACAS, KOTA JAKARTA TIMUR\\n\\n\\n",
                    "no_telp_pelapor": "0895389922573",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 102. (PTL TIDAK PADAM) 6019007559557484",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5323020100240",
                    "waktu_lapor": "01/02/2023 09:54:37",
                    "waktu_response": "01/02/2023 10:43:25",
                    "waktu_recovery": "01/02/2023 11:13:56",
                    "durasi_response_time": 2928,
                    "durasi_recovery_time": 1831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007106202",
                    "nama_pelapor": "BP KUSNADI",
                    "alamat_pelapor": "JL RAYA NO.30 KEL.JAMBLANG KEC.JAMBALNAG KAB.CIREBON  /SBLH GEREJA",
                    "no_telp_pelapor": "081947182727",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN ANGKA COUNTER APP METER TIDAK BEROPERASI. STAND AKTUAL PERTGL 1/2/23 = 28390. PTL MENYALA. MOHON DILAKUKAN PENGECEKAN KE LOKASI DAN KOFNIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020102241",
                    "waktu_lapor": "01/02/2023 09:54:52",
                    "waktu_response": "01/02/2023 09:55:04",
                    "waktu_recovery": "01/02/2023 10:53:35",
                    "durasi_response_time": 12,
                    "durasi_recovery_time": 3511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MISTAM",
                    "alamat_pelapor": "JL KARET KUBUR NO 21 RT 01 RW 06 KEL KARET TENGSIN KEC TANAH ABANG JAKPUS (DEPAN PET SHOP)",
                    "no_telp_pelapor": "081282208175",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102243",
                    "waktu_lapor": "01/02/2023 09:54:53",
                    "waktu_response": "01/02/2023 09:55:32",
                    "waktu_recovery": "01/02/2023 09:56:46",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bambang firmanzah",
                    "alamat_pelapor": "DN PANTAI KLASEMAN No. RT.4 RW.2",
                    "no_telp_pelapor": "6281284714236",
                    "keterangan_pelapor": "kwh meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102245",
                    "waktu_lapor": "01/02/2023 09:55:04",
                    "waktu_response": "01/02/2023 10:03:47",
                    "waktu_recovery": "01/02/2023 10:44:34",
                    "durasi_response_time": 523,
                    "durasi_recovery_time": 2447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilham Yp",
                    "alamat_pelapor": "DS 1 jungai",
                    "no_telp_pelapor": "6283800857685",
                    "keterangan_pelapor": "token tidak mau masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020102247",
                    "waktu_lapor": "01/02/2023 09:55:20",
                    "waktu_response": "01/02/2023 10:02:25",
                    "waktu_recovery": "01/02/2023 11:19:02",
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 4597,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ignaxius mahendra hary anggara",
                    "alamat_pelapor": "JL RAYA KUTA No. 5202042009",
                    "no_telp_pelapor": "6285333110342",
                    "keterangan_pelapor": "pemadaman listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020102250",
                    "waktu_lapor": "01/02/2023 09:55:49",
                    "waktu_response": "01/02/2023 09:59:12",
                    "waktu_recovery": "01/02/2023 10:02:39",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU ",
                    "alamat_pelapor": "JL G. BALE RT. 01/03 NO - KEL LOLU UTARA KEC PALU SELATAN KOTA PALU PROV SULAWESI TENGAH (DEKAT CAFE KOPI O )",
                    "no_telp_pelapor": "085255115201",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH TIDAK MENGETAHUI (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5323020100241",
                    "waktu_lapor": "01/02/2023 09:55:50",
                    "waktu_response": "01/02/2023 09:59:39",
                    "waktu_recovery": "01/02/2023 10:16:10",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022843487",
                    "nama_pelapor": "BPK GIN GIN GINANJAR ",
                    "alamat_pelapor": "JL KM ATIP NO 1 KP SINGAMERTA RT-1 RW-1 KEL SINGAMERTA  EKC CIRUAS KAB SERANG \\n",
                    "no_telp_pelapor": "081382595054",
                    "keterangan_pelapor": "STROOM MENJADI BOROS SETELAH ADA PERGANTIAN KWH METER, BIASANYA DALAM SATU MINGGU 150 - 200 RB, SAAT INI 50 RB UNTUK HARI. PELANGGAN INGIN DI LAKUKAN PENGECEKAN ULANG / 14460946560",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020102251",
                    "waktu_lapor": "01/02/2023 09:55:53",
                    "waktu_response": "01/02/2023 09:57:38",
                    "waktu_recovery": "01/02/2023 11:45:44",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 6486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alfin mulyana",
                    "alamat_pelapor": "JL H JUHRI No.33 RT.4 RW.8 MRY SEL",
                    "no_telp_pelapor": "6281386159690",
                    "keterangan_pelapor": "indikator terus menyala tidak berkedip seperti seharusnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020102254",
                    "waktu_lapor": "01/02/2023 09:56:03",
                    "waktu_response": "01/02/2023 10:59:49",
                    "waktu_recovery": "01/02/2023 12:14:33",
                    "durasi_response_time": 3826,
                    "durasi_recovery_time": 4484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh. Abdi Madjid.S.Sod",
                    "alamat_pelapor": "jln.pongdimpin dpn mesjid istiqomah (toko Hilda)",
                    "no_telp_pelapor": "6285259828189",
                    "keterangan_pelapor": "nomor token tdk bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020102255",
                    "waktu_lapor": "01/02/2023 09:56:12",
                    "waktu_response": "01/02/2023 09:59:53",
                    "waktu_recovery": "01/02/2023 10:31:54",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 1921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arjuna",
                    "alamat_pelapor": "JL R HANAFIAH No.0 RT.1 RW.5 CIMAHPAR",
                    "no_telp_pelapor": "6281311952190",
                    "keterangan_pelapor": "Sejak Tanggal 30 Januari 2023 hingga saat ini saya tidak membeli token dengan keterangan selalu gagal, dan sejak tanggal 31 Januari 2023 listrik sudah padam\\nmohon bantuannya segera\\nterima kasih sebelumnya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102263",
                    "waktu_lapor": "01/02/2023 09:56:47",
                    "waktu_response": "01/02/2023 09:57:35",
                    "waktu_recovery": "01/02/2023 09:59:52",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "PR CLUSTER SEVILLA BLK. BC No.05 BSD SERPON",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "nohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102264",
                    "waktu_lapor": "01/02/2023 09:57:02",
                    "waktu_response": "01/02/2023 10:15:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1080,
                    "durasi_recovery_time": 33945390,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ICHA",
                    "alamat_pelapor": "JL KLADEMAK III BLOK H NO148 KK TNI AL KEL - KEC - KOTA SORONG. BELAKANG RSAL DR UTOYO",
                    "no_telp_pelapor": "081329307892",
                    "keterangan_pelapor": "MUTASI_K (G9923020188110:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 21363081421403267850 SISA 11 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020102266",
                    "waktu_lapor": "01/02/2023 09:57:17",
                    "waktu_response": "01/02/2023 09:57:47",
                    "waktu_recovery": "01/02/2023 10:00:02",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "KK PURI SENTOSA BLK G NO.1 KADEMANGAN",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102270",
                    "waktu_lapor": "01/02/2023 09:57:29",
                    "waktu_response": "01/02/2023 10:18:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1254,
                    "durasi_recovery_time": 33945189,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nenden Nurdela",
                    "alamat_pelapor": "Jl. Ciulur RW 04 No.62",
                    "no_telp_pelapor": "6282299514050",
                    "keterangan_pelapor": "MUTASI_K (G9923020188115:Petugas) - sudah pengaduan atas masalah kWh meteran yg error dan sudah mendatangi kantor PLN setempat, dan di jadwalkan untuk penggantian unit meteran namun udah sebulan masih belum ada juga penggantian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMEDANG KOTA"
                },
                {
                    "no_laporan": "K5423020102271",
                    "waktu_lapor": "01/02/2023 09:57:32",
                    "waktu_response": "01/02/2023 10:00:18",
                    "waktu_recovery": "01/02/2023 10:02:53",
                    "durasi_response_time": 166,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad fauji",
                    "alamat_pelapor": "DN KRAJAN TLOGOARGO No. RT.1 RW.2",
                    "no_telp_pelapor": "6281226632123",
                    "keterangan_pelapor": "MCB lecek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102272",
                    "waktu_lapor": "01/02/2023 09:57:32",
                    "waktu_response": "01/02/2023 09:57:58",
                    "waktu_recovery": "01/02/2023 10:01:30",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 212,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roger",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102276",
                    "waktu_lapor": "01/02/2023 09:57:45",
                    "waktu_response": "01/02/2023 09:58:14",
                    "waktu_recovery": "01/02/2023 10:00:10",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-8 No.04 CISAUK",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102277",
                    "waktu_lapor": "01/02/2023 09:57:50",
                    "waktu_response": "01/02/2023 09:59:01",
                    "waktu_recovery": "01/02/2023 10:16:35",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 1054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indria setiari",
                    "alamat_pelapor": "PR PERSADA BLOK C- No.002 RT. 0 RW. 0 KEMBANG",
                    "no_telp_pelapor": "6281373717125",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020102278",
                    "waktu_lapor": "01/02/2023 09:58:04",
                    "waktu_response": "01/02/2023 09:58:23",
                    "waktu_recovery": "01/02/2023 10:00:17",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "JL KP DONGKAL RT4/2 PDJ SERPONG RW.0",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102279",
                    "waktu_lapor": "01/02/2023 09:58:14",
                    "waktu_response": "01/02/2023 10:05:18",
                    "waktu_recovery": "01/02/2023 10:08:27",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELING ",
                    "alamat_pelapor": "JL PELABUHAN SINGARAJA  NO - BR KP BUGIS KEL - KEC BULELENG KAB BULELENG ACUAN : WARUNG PABEAN DEKAT PURA SEGARA PALING BARAT ",
                    "no_telp_pelapor": "081936619777",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN . TGL 30/01/23 DILAKUKAN PERGANTIAN APP PERIKSA DENGAN NO LAPOR G5523013000202 .  SESUAI INFO PELANGGAN PADA ID METER LAMA YBS MASIH MEMILKI TOKEN PEMBELIAN TGL 29/01/23 ( 20063324706041986619 ) BELUM DIMASUKAN DAN INGIN DIKONVERSI KE ID METER BARU ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGARAJA"
                },
                {
                    "no_laporan": "K5423020102280",
                    "waktu_lapor": "01/02/2023 09:58:20",
                    "waktu_response": "01/02/2023 10:04:12",
                    "waktu_recovery": "01/02/2023 10:51:53",
                    "durasi_response_time": 352,
                    "durasi_recovery_time": 2861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11025441",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "CIMANGGU PERMAI 1 JL. PANATARAN N3 NO.11 KEL. KEDUNG BADAK KEC. TANAH SAREAL, BOGOR, JAWA BARAT. DEKET PUSKESMAS KEDUNG BADAK",
                    "no_telp_pelapor": "08999538524",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SESUAI INFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK SISA KWH 670.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102282",
                    "waktu_lapor": "01/02/2023 09:58:16",
                    "waktu_response": "01/02/2023 10:09:33",
                    "waktu_recovery": "01/02/2023 10:11:29",
                    "durasi_response_time": 677,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamida Mshfi",
                    "alamat_pelapor": "jln.kh.abd Wahid hasyim",
                    "no_telp_pelapor": "6281354910020",
                    "keterangan_pelapor": "instalasi konslet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5423020102283",
                    "waktu_lapor": "01/02/2023 09:58:28",
                    "waktu_response": "01/02/2023 10:04:23",
                    "waktu_recovery": "01/02/2023 11:54:07",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 6584,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHABATJAKARTA",
                    "alamat_pelapor": "Stasiun Jln. Nyi Raja Permas",
                    "no_telp_pelapor": "6281210701126",
                    "keterangan_pelapor": "NO AGENDA 538319912301199708\\nMOHON PERCEPATAN PASANG BARU ATAS NAMA CFC ST KA BOGOR..KARNA HARI RABU 1 FEBRUARI 2023 GERAI TERSEBUT MAU GRAND OPENING *5 MOHON DAPAT PRIORITAS INVESTASI KAMI DI KOTA BOGOR TSB TKSH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102288",
                    "waktu_lapor": "01/02/2023 09:59:26",
                    "waktu_response": "01/02/2023 10:00:28",
                    "waktu_recovery": "01/02/2023 10:15:52",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 924,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "265736",
                    "nama_pelapor": "BP MAHENDRA ",
                    "alamat_pelapor": "JL DAYUNG IA NO 11 RT 01/06 KEL KELAPA DUA KEC KELAPA DUA KAB TANGGERANG ",
                    "no_telp_pelapor": "08129359062",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI NAMA BASRIZAL MENJADI  MAHENDRA JAYA DAN PEMOHON SEBAGAI PEMILIK PERSIL BARU .SESUAI INFO PELANGGAN YBS MENGINGNKAAN DI WA TERLEBIH DAHUU SEBELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102294",
                    "waktu_lapor": "01/02/2023 09:59:33",
                    "waktu_response": "01/02/2023 10:00:35",
                    "waktu_recovery": "01/02/2023 10:03:03",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lukman hadi",
                    "alamat_pelapor": "DN BANDARAN No.0 RT.21 RW.4",
                    "no_telp_pelapor": "6282531234987",
                    "keterangan_pelapor": "kwh meter los",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102295",
                    "waktu_lapor": "01/02/2023 09:59:35",
                    "waktu_response": "01/02/2023 10:15:26",
                    "waktu_recovery": "01/02/2023 13:27:31",
                    "durasi_response_time": 951,
                    "durasi_recovery_time": 11525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Nurlegowo",
                    "alamat_pelapor": "Jl. Kp. Rw. Kalong No.36",
                    "no_telp_pelapor": "6285775459209",
                    "keterangan_pelapor": "tidak bisa top up",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020102297",
                    "waktu_lapor": "01/02/2023 09:59:42",
                    "waktu_response": "01/02/2023 10:00:53",
                    "waktu_recovery": "01/02/2023 10:03:12",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRASMONO",
                    "alamat_pelapor": "JL RAYA KOTAANYAR No.0 RT.24 RW.7",
                    "no_telp_pelapor": "6285236142411",
                    "keterangan_pelapor": "mohon bantuannya pengecekan ke lokasi dikarenakan padam dari semalam sampai sekarang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102298",
                    "waktu_lapor": "01/02/2023 09:59:43",
                    "waktu_response": "01/02/2023 10:11:48",
                    "waktu_recovery": "01/02/2023 10:36:51",
                    "durasi_response_time": 725,
                    "durasi_recovery_time": 1503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rotua Tinambunan",
                    "alamat_pelapor": "Jl. Bunga Kantil 18 No.4",
                    "no_telp_pelapor": "6281373518449",
                    "keterangan_pelapor": "Selamat pagi pak/Bu . Saya mau bertanya terkait dengan tarif listrik kami yang selalu melambung tinggi dan tidak sesuai dengan STAN meter  Itu kenapa ya ? Sementara pemakaian kami di rumah yang selalu di hidup itu cuman kulkas . Lampu , kipas dan dispenser dipakai saat dibutuh kan aja, dan sedari bulan 12 ke bulan 1 juga rumah ini jarang di tempati .  Berikut tarif listrik kami yang selalu naik , padahal yang tinggal disini anak kost .Mohon arahan nya pak buk , terimakasih ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020102300",
                    "waktu_lapor": "01/02/2023 09:59:46",
                    "waktu_response": "01/02/2023 10:01:27",
                    "waktu_recovery": "01/02/2023 10:40:32",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 2345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariq Farhan",
                    "alamat_pelapor": "PR M.P.H RUKO 5 No.3",
                    "no_telp_pelapor": "6289624959444",
                    "keterangan_pelapor": "Saya pengajuan, daya sementara  no regist 5666029003187 untuk pemasangan dari tanggal 26 Januari sampai dengan 01 Februari belum ada\\npemasangan, ini gimana kita udah bayar tapi ko ngga ada\\npemasangan sampe hari berakhirnya/hari ini, saya gamau,\\npokoknya harus ada pergantian hari pasang sementara saya\\nuntuk beberapa hari kedepan sesuai dengan permohonan\\nsebelumnya g belum ter realisasi sampai sekarang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5123020100409",
                    "waktu_lapor": "01/02/2023 10:00:15",
                    "waktu_response": "01/02/2023 10:07:22",
                    "waktu_recovery": "02/02/2023 05:13:12",
                    "durasi_response_time": 427,
                    "durasi_recovery_time": 68750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001012332",
                    "nama_pelapor": "BP HERI ",
                    "alamat_pelapor": "JL R.E. MARTADINATA NO 5 GG 3  RT4 RW9 KEL KEPATIHAN KEC JOMBANG KAB JOMBANG / DEKAT TOKO SARJANA ",
                    "no_telp_pelapor": "081233330608",
                    "keterangan_pelapor": "PTL MENYALA , NOMOR METER 14369796819 , SISA PULSA 1500KWH , TIDAK BISA BELI TOKEN KARENA SEBELUMNYA DIKENAKAN PEMBATASAN PEMBELIAN TOKEN DALAM 1 BULAN, NAMUN SAAT INI TGL 01/02/2023 SUDAH BELI TOKEN KEMBALI VIA SHOPEE , DANA , MBANKING BCA, NAMUN TETAP TIDAK BISA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020102303",
                    "waktu_lapor": "01/02/2023 10:00:29",
                    "waktu_response": "01/02/2023 10:03:33",
                    "waktu_recovery": "01/02/2023 10:41:59",
                    "durasi_response_time": 184,
                    "durasi_recovery_time": 2306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CIPUTRA",
                    "alamat_pelapor": "JL KALIBARU BARAT NO 37A RT16/RW01 KEL BUNGUR KEC SENEN JAKPUS . ACUAN LOKASI SETEMPAT TOKO PRAPATAN /SEBELAH TOKO MITRA 2/KANTOR RW 01 ",
                    "no_telp_pelapor": "02121479004",
                    "keterangan_pelapor": "MOHON PERIKSA JARINGAN KELISTIRKAN .SESUAI INFO PELANGGAN PADA SAAT HUJAN AIR MENGALIR MELALUI KABEL SR HAMPIR MENGENAI APP . YBS KWATIR MEMBAHAYAKAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102304",
                    "waktu_lapor": "01/02/2023 10:00:24",
                    "waktu_response": "01/02/2023 10:21:01",
                    "waktu_recovery": "01/02/2023 10:36:07",
                    "durasi_response_time": 1237,
                    "durasi_recovery_time": 906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Harsono",
                    "alamat_pelapor": "KP CIJINGGA No.0 RT.003 RW.02 SERANG",
                    "no_telp_pelapor": "6285158989830",
                    "keterangan_pelapor": "utk bayar via online tidak bisa infonya diblokir masalahnya dimana ya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102305",
                    "waktu_lapor": "01/02/2023 10:00:35",
                    "waktu_response": "01/02/2023 10:01:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 33946210,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mahmud",
                    "alamat_pelapor": "DN TALAMBUNG DAJA No. RT.1 RW.2",
                    "no_telp_pelapor": "6287850213615",
                    "keterangan_pelapor": "MUTASI_K (G9923020188088:tidak bisa isi token) - tidak isi token, melebihi batas pemakaian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020102306",
                    "waktu_lapor": "01/02/2023 10:00:36",
                    "waktu_response": "01/02/2023 10:02:22",
                    "waktu_recovery": "01/02/2023 15:17:34",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 18912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10119",
                    "nama_pelapor": "BP ROSID",
                    "alamat_pelapor": "JL KOBER RT 7/2 NO 61 KEL BALEKAMBANG KEC KRAMAT JATI JAKTIM ",
                    "no_telp_pelapor": "0218009534",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 25/01/23 PELANGGAN MENGAJUKAN PROSES MIGRASI DENGAN NO REG 5471017066724. YBS MENGINGINKAN INFORMASI SISA PEMAKAIAN (UJL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020102308",
                    "waktu_lapor": "01/02/2023 10:00:42",
                    "waktu_response": "01/02/2023 10:02:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 33946142,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusran nikolas",
                    "alamat_pelapor": "DS BONDOALA No. SAMPARA",
                    "no_telp_pelapor": "6285399055930",
                    "keterangan_pelapor": "MUTASI_K (G9923020188178:gangguan) - meteran periksa klo isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020102309",
                    "waktu_lapor": "01/02/2023 10:01:01",
                    "waktu_response": "01/02/2023 10:01:42",
                    "waktu_recovery": "01/02/2023 10:03:02",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "win",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100271",
                    "waktu_lapor": "01/02/2023 10:01:23",
                    "waktu_response": "01/02/2023 10:06:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 284,
                    "durasi_recovery_time": 33945925,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01102773486",
                    "nama_pelapor": "IBU SUMI",
                    "alamat_pelapor": "JL SARASWATI 1 NO 24C BR TAMAN MERTANADI KEL KEROBOKAN  KELOD KEC KUTA UTARA KAB BADUNG. LOKASI : DKT SMPN 2",
                    "no_telp_pelapor": "08113891364",
                    "keterangan_pelapor": "MUTASI_K (G9923020188098:kabel semrawut, ketika padam sekring on) - KABEL DI DALAM BOX KWH SEMRAWUT, KETIKA PADAM SEKRING ON, MCB KWH METER DIONKAN KEESOKAN HARINYA KEMBALI KE POSISI OFF, TIDAK ADA PENAMBAHAN ALAT KELISTRIKAN. PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020102313",
                    "waktu_lapor": "01/02/2023 10:01:33",
                    "waktu_response": "01/02/2023 11:13:23",
                    "waktu_recovery": "01/02/2023 11:25:52",
                    "durasi_response_time": 4310,
                    "durasi_recovery_time": 749,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibu  Hairun_nisa",
                    "alamat_pelapor": "BENDUNG UTARA DESA KILANG KECAMATAN MONTONG GADING KAB LOTIM ",
                    "no_telp_pelapor": "081805415802",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.PTL TIDAK PADAM.",
                    "media": "Instagram",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020102314",
                    "waktu_lapor": "01/02/2023 10:01:37",
                    "waktu_response": "01/02/2023 10:07:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 33945849,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Christofel Balukh",
                    "alamat_pelapor": "JL CENDANA No.0 KAWANGU",
                    "no_telp_pelapor": "6285253262967",
                    "keterangan_pelapor": "MUTASI_K (G9923020188102:kabel SR jatuh) - Kabel jaringan listrik dari tiang listriknya putus dan utk sementara dililitkan di pohon, tapi listrik masih dalam.keadaan menyala sekarang, mohon bantuan penangananya. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA TIMUR"
                },
                {
                    "no_laporan": "K5423020102320",
                    "waktu_lapor": "01/02/2023 10:02:30",
                    "waktu_response": "01/02/2023 10:53:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3083,
                    "durasi_recovery_time": 33943059,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutro Kcr",
                    "alamat_pelapor": "DN GARDU PAKISTAJI No. RT.003 RW.06 WONOASIH",
                    "no_telp_pelapor": "6282337590856",
                    "keterangan_pelapor": "MUTASI_K (G9923020188240:ct) - periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020102323",
                    "waktu_lapor": "01/02/2023 10:02:34",
                    "waktu_response": "01/02/2023 10:03:29",
                    "waktu_recovery": "01/02/2023 10:04:31",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudi stiawan",
                    "alamat_pelapor": "DN PAKES GONDOSULI No. RT.1 RW.5",
                    "no_telp_pelapor": "62823584612347",
                    "keterangan_pelapor": "kwh padam dari semalam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102331",
                    "waktu_lapor": "01/02/2023 10:03:21",
                    "waktu_response": "01/02/2023 10:49:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2743,
                    "durasi_recovery_time": 33943348,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPIAN",
                    "alamat_pelapor": "JL. KELAYAN BESAR II RT.27 RW.02 NO.51 KELURAHAN PEMURUS BARU KECAMATAN BANJARMASIN SELATAN PROVINSI KALIMANTAN SELATAN",
                    "no_telp_pelapor": "082310607051",
                    "keterangan_pelapor": "MUTASI_K (G9923020188249:petugas) - DI PERSIL TSB PTL SERING 1 RUMAH PADAM DALAM 2 MINGGU TERAKHIR HAMPIR 10 KALI PADAM. ",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020102332",
                    "waktu_lapor": "01/02/2023 10:03:40",
                    "waktu_response": "01/02/2023 10:07:42",
                    "waktu_recovery": "01/02/2023 10:44:30",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 2208,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022275169",
                    "nama_pelapor": "BP ROHMAN",
                    "alamat_pelapor": "PERUM BEKASI GRIYA PRATAMA JL KAMBOJA 1 BLOK D10 NO.8 RT004 RW34 KEL SUMBER JAYA KEC TAMBUN SELATAN. DEKAT SDIT MUTIARA HIKMAH ",
                    "no_telp_pelapor": "081399985213",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 14022275169 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN , DATA PADA P2APST DIL PREPAID. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020102334",
                    "waktu_lapor": "01/02/2023 10:03:47",
                    "waktu_response": "01/02/2023 10:09:53",
                    "waktu_recovery": "01/02/2023 11:52:31",
                    "durasi_response_time": 366,
                    "durasi_recovery_time": 6158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Fauzi",
                    "alamat_pelapor": "KP SIDAMUKTI No.0 RT.002 RW.01 VL PERTIWI",
                    "no_telp_pelapor": "6289667366932",
                    "keterangan_pelapor": "Pagi, Saya Fauzi admin PIC Listrik toko Indomaret cab.Bogor 2. Mau tanya perihal tagihan listrik toko kami dengan ID pelanggan 538720326597 dibulan sebelumnya tagihan ID tersebut di angka 7.7jt tapi di bulan ini hanya 2.7jt, itu kenapa bisa turun sangat drastis ya? mohon dibantu konfirmasinya ke wa saya di 089667366932. Terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020102335",
                    "waktu_lapor": "01/02/2023 10:03:58",
                    "waktu_response": "01/02/2023 11:06:20",
                    "waktu_recovery": "01/02/2023 12:09:27",
                    "durasi_response_time": 3742,
                    "durasi_recovery_time": 3787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riskawati",
                    "alamat_pelapor": "DS ANJIR PASAR LAMA No.0 RT. RW.",
                    "no_telp_pelapor": "6285822203973",
                    "keterangan_pelapor": "tidak bisa mengisi saldo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARABAHAN"
                },
                {
                    "no_laporan": "K5423020102336",
                    "waktu_lapor": "01/02/2023 10:04:09",
                    "waktu_response": "01/02/2023 10:16:22",
                    "waktu_recovery": "01/02/2023 12:19:52",
                    "durasi_response_time": 733,
                    "durasi_recovery_time": 7410,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURATMAN",
                    "alamat_pelapor": "PRUMAHAN BUGEL MAS JL PLATINA 2 BLOK B2 NO 14  RT 3 RW 3 KEL BUGEL KEC KARAWACI. KOTA TANGERANG. ACUAN: -",
                    "no_telp_pelapor": "081296739607",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR MELALUI PLN 123, DIKARENAKAN SETEMPAT SEDANG RENOVASI BANGUNAN. PEMOHON SEBAGAI PEMILIK BANGUNAN. PELANGGAN PERNAH DI NO K5423013002144, STATUS SELESAI , BELUM ADA KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102338",
                    "waktu_lapor": "01/02/2023 10:04:16",
                    "waktu_response": "01/02/2023 10:11:22",
                    "waktu_recovery": "01/02/2023 10:36:40",
                    "durasi_response_time": 426,
                    "durasi_recovery_time": 1518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur hikmah",
                    "alamat_pelapor": "JL JL. GATOT SUBROTO NO.305 HALAMAN RUMAH M No.",
                    "no_telp_pelapor": "6282361593626",
                    "keterangan_pelapor": "mohonn untuk segera dilaksanakan penyambungan sementaranya (multiguna)\\nuntuk pekerjaan kami hari ini terimakasih\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020102341",
                    "waktu_lapor": "01/02/2023 10:04:33",
                    "waktu_response": "01/02/2023 10:04:57",
                    "waktu_recovery": "01/02/2023 10:05:57",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 60,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "remaki",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102345",
                    "waktu_lapor": "01/02/2023 10:04:57",
                    "waktu_response": "01/02/2023 10:09:08",
                    "waktu_recovery": "01/02/2023 10:42:39",
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 2011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUNAEDI",
                    "alamat_pelapor": "PR PERMATA TGR BLK AC 02 No. 22 , KEL GELAM JAYA, KEC PASAR KEMIS, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "08128789679",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 27/01/23 PELANGGAN DATANG KE APL SETEMPAT UNTUK MENGAJUKAN PROSES PD (B2 / 13200 - B1T / 2200) DENGAN NO REG 5666017083810. PEMBAYARAN TELAH DILAKUKAN TANGGAL 27/01/23. SESUAI INFO PELANGGAN, PETUGAS MENGHUBUNGI DAN DIINFORMASIKAN AKAN DITINDAKLANJUTI TGL 27/01/23 SORE HARI. PELANGGAN MEMINTA INFORMASI DAN TINDAKLANJUT TERKAIT PROSES TSB (YBS TIDAK BERADA DILOKASI DAN TIDAK MENGETAHUI APAKAH SUDAH DILAKUKAN REALISASI ATAU BELUM). TERKAIT K5423013003033 BELUM ADA TINDAKLANJUT HINGGA SAAT INI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100275",
                    "waktu_lapor": "01/02/2023 10:04:58",
                    "waktu_response": "01/02/2023 10:06:19",
                    "waktu_recovery": "01/02/2023 10:55:34",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 2955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ZULKIFLI",
                    "alamat_pelapor": "JL ALFALAH 2 NO 27 KP KECIL RT 2 RW 08 KEL SUKABUMI SELATAN KEC KEBON JERUK JAKARTA BARAT ",
                    "no_telp_pelapor": "085893821397",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102346",
                    "waktu_lapor": "01/02/2023 10:04:53",
                    "waktu_response": "01/02/2023 10:06:01",
                    "waktu_recovery": "01/02/2023 10:07:52",
                    "durasi_response_time": 68,
                    "durasi_recovery_time": 111,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jusuf mansur",
                    "alamat_pelapor": "DN ASEMBAGUS KRAKSAAN No. RT.4 RW.3",
                    "no_telp_pelapor": "62812854328284",
                    "keterangan_pelapor": "kwh keluar periksa terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102347",
                    "waktu_lapor": "01/02/2023 10:04:57",
                    "waktu_response": "01/02/2023 10:19:49",
                    "waktu_recovery": "01/02/2023 11:09:25",
                    "durasi_response_time": 892,
                    "durasi_recovery_time": 2976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020102351",
                    "waktu_lapor": "01/02/2023 10:05:28",
                    "waktu_response": "01/02/2023 10:15:48",
                    "waktu_recovery": "01/02/2023 11:30:51",
                    "durasi_response_time": 620,
                    "durasi_recovery_time": 4503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvia",
                    "alamat_pelapor": "JL MAKMUR DS.SAMB.TIMUR",
                    "no_telp_pelapor": "6289523666760",
                    "keterangan_pelapor": "saya tidak memakai apa apa tapi kenapa biaya listrik saya meledak sampai 600rb yg biasanya cuma 50rban. tolong konfirmasinya¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102353",
                    "waktu_lapor": "01/02/2023 10:05:33",
                    "waktu_response": "01/02/2023 10:20:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 922,
                    "durasi_recovery_time": 33945037,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurfadilah Said",
                    "alamat_pelapor": "PR RACHITA GARDEN 3 (DIR-KIT) No.0 MONCONGLOE",
                    "no_telp_pelapor": "6285210575774",
                    "keterangan_pelapor": "pengisian token tidak dapat dilakukan dan tertera pemakaian melebihi Kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020102357",
                    "waktu_lapor": "01/02/2023 10:05:54",
                    "waktu_response": "01/02/2023 11:33:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5255,
                    "durasi_recovery_time": 33940683,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "APANDI",
                    "alamat_pelapor": "JL SEBAY SUMANTRI PERUMAHAN No.H RT.2",
                    "no_telp_pelapor": "6282377321415",
                    "keterangan_pelapor": "MUTASI_K (G9923020188200:keypad rusak) - kipet rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAR"
                },
                {
                    "no_laporan": "K5423020102359",
                    "waktu_lapor": "01/02/2023 10:06:11",
                    "waktu_response": "01/02/2023 10:13:22",
                    "waktu_recovery": "01/02/2023 10:47:07",
                    "durasi_response_time": 431,
                    "durasi_recovery_time": 2025,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Permana",
                    "alamat_pelapor": "kp.ciwangun RT04 RW 15",
                    "no_telp_pelapor": "6281394365656",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102360",
                    "waktu_lapor": "01/02/2023 10:06:12",
                    "waktu_response": "01/02/2023 10:10:32",
                    "waktu_recovery": "01/02/2023 10:37:13",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 1601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bahr Uddin",
                    "alamat_pelapor": "DN PAKA'AN BANJAR BILLA No.0 RT.00 RW.00 BJ.BILLA",
                    "no_telp_pelapor": "6283851304379",
                    "keterangan_pelapor": "ketika token dimasukin laporannya gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020102361",
                    "waktu_lapor": "01/02/2023 10:06:29",
                    "waktu_response": "01/02/2023 10:27:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1234,
                    "durasi_recovery_time": 33944669,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH. MAS'UD S",
                    "alamat_pelapor": "JL BANTENG No.- RAHANDAUNA",
                    "no_telp_pelapor": "6282259480682",
                    "keterangan_pelapor": "MUTASI_K (G9923020188179:gangguan) - kabel terkelupas kena sank",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020102363",
                    "waktu_lapor": "01/02/2023 10:06:29",
                    "waktu_response": "01/02/2023 10:41:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2095,
                    "durasi_recovery_time": 33943808,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rumdin",
                    "alamat_pelapor": "JL BHAKTI BANDILAN 1 No.10 WARU",
                    "no_telp_pelapor": "6282194325899",
                    "keterangan_pelapor": "MUTASI_K (G9923020188147:cek) - \\nmeteran blank/mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020102365",
                    "waktu_lapor": "01/02/2023 10:06:45",
                    "waktu_response": "01/02/2023 10:07:28",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK PURI SENTOSA BLK G NO.4 KADEMANGAN",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100279",
                    "waktu_lapor": "01/02/2023 10:07:05",
                    "waktu_response": "01/02/2023 10:18:26",
                    "waktu_recovery": "01/02/2023 11:43:23",
                    "durasi_response_time": 681,
                    "durasi_recovery_time": 5097,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "280968",
                    "nama_pelapor": "BP HAJI NIMIN ",
                    "alamat_pelapor": "JL SABENI NO 1D  RT-7 / RW-7 KEL KALISARI KEC PASAREBO KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "081818481995",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 . BERIKUT BK DAN REKENING TELAH DILUNASI VIA BANK MANDIRI  . PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020102371",
                    "waktu_lapor": "01/02/2023 10:07:11",
                    "waktu_response": "01/02/2023 10:07:38",
                    "waktu_recovery": "01/02/2023 10:10:47",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "PR CLUSTER THOMSON UTARA 1 No.07 GADING SER",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102374",
                    "waktu_lapor": "01/02/2023 10:07:28",
                    "waktu_response": "01/02/2023 10:07:51",
                    "waktu_recovery": "01/02/2023 10:08:50",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yota",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102376",
                    "waktu_lapor": "01/02/2023 10:07:33",
                    "waktu_response": "01/02/2023 10:12:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 33945543,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "luki ariyandi",
                    "alamat_pelapor": "Kp. Cisarua RT. 16/03",
                    "no_telp_pelapor": "6281298667347",
                    "keterangan_pelapor": "MUTASI_K (G9923020188105:perlu penanganan petugas) - tegangan ngedrop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020102378",
                    "waktu_lapor": "01/02/2023 10:07:59",
                    "waktu_response": "01/02/2023 10:10:41",
                    "waktu_recovery": "01/02/2023 11:14:12",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 3811,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NAWAWI",
                    "alamat_pelapor": "JL SEPANDAN, SEPADU, TELUK KERAMAT, KAB. SAMBAS, KALIMANTAN BARAT",
                    "no_telp_pelapor": "085245406292",
                    "keterangan_pelapor": "Permasalahan : TGL 26/12/2022 PROSES PB (R1MT/900 VA) DENGAN KODE REGISTRASI 2122012031837. TGL 26/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PENGESAHAN PDL DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA REALISASI.",
                    "media": "Email",
                    "nama_ulp": "ULP SAMBAS"
                },
                {
                    "no_laporan": "K5423020102380",
                    "waktu_lapor": "01/02/2023 10:08:04",
                    "waktu_response": "01/02/2023 10:08:26",
                    "waktu_recovery": "01/02/2023 10:10:55",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-5 No.08 CISAUK",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102381",
                    "waktu_lapor": "01/02/2023 10:08:18",
                    "waktu_response": "01/02/2023 10:12:25",
                    "waktu_recovery": "01/02/2023 13:00:13",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 10068,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU LILIS",
                    "alamat_pelapor": "JL CEMPAKA WARNA NO.19 RT-16 RW-4 KEL. CEMPAKA PUTIH TIMUR KEC. CEMPAKA PUTIH JAKARTA PUSAT (BELAKANG KANTOR POS/DEKAT GEDUNG PERTAMINA)",
                    "no_telp_pelapor": "085218585146",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PERGANTIAN APP TUA. PELANGGAN MENGAKU SEBAGAI YANG DIBERI KUASA. SESUAI INFO PELANGGAN TETANGGA SUDAH DILAKUKAN PERGANTIAN APP TUA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5523020100284",
                    "waktu_lapor": "01/02/2023 10:08:28",
                    "waktu_response": "01/02/2023 10:17:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 569,
                    "durasi_recovery_time": 33945215,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "51222",
                    "nama_pelapor": "BP ROKI ",
                    "alamat_pelapor": "JL  MEDAYU UTARA GG 26 NO 26 A DS MEDAYU UTARA RT 4 RW 13 KEC RUNGKUT KOTA SURABAYA",
                    "no_telp_pelapor": "081230097299",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020102383",
                    "waktu_lapor": "01/02/2023 10:08:24",
                    "waktu_response": "01/02/2023 10:08:53",
                    "waktu_recovery": "01/02/2023 10:11:03",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK TATAKA PURI BLK J5 No.63 CURUG",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102390",
                    "waktu_lapor": "01/02/2023 10:08:43",
                    "waktu_response": "01/02/2023 10:55:02",
                    "waktu_recovery": "01/02/2023 11:07:22",
                    "durasi_response_time": 2779,
                    "durasi_recovery_time": 740,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "inas ghina",
                    "alamat_pelapor": "JL GABUS No.14 Ds.LAM RT.0 RW.0",
                    "no_telp_pelapor": "6281272957848",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102391",
                    "waktu_lapor": "01/02/2023 10:08:54",
                    "waktu_response": "01/02/2023 10:11:21",
                    "waktu_recovery": "01/02/2023 14:24:25",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 15184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAENAL",
                    "alamat_pelapor": "JL PERTANIAN RAYA  GANG MADR ALHUSNA RT2/4  NO 83 KEL. LEBAK BULIS KEC. CILANDAK JAKSEL MASUK ",
                    "no_telp_pelapor": "082110056848",
                    "keterangan_pelapor": "31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102394",
                    "waktu_lapor": "01/02/2023 10:09:05",
                    "waktu_response": "01/02/2023 10:14:12",
                    "waktu_recovery": "01/02/2023 10:22:15",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 483,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": " NUSA HARAPAN PERMAI, CLUSTER 2, BLOK IV, NO. 5, KEC. TAMALANREA, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "085656379052 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SESUAI INFO PELANGGAN BELUM DILAKUKAN PENGATURAN PADA KWH METER. SISA KWH SAAT INI 10,93",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020102395",
                    "waktu_lapor": "01/02/2023 10:09:23",
                    "waktu_response": "01/02/2023 10:21:15",
                    "waktu_recovery": "01/02/2023 10:41:45",
                    "durasi_response_time": 712,
                    "durasi_recovery_time": 1230,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul hanani'",
                    "alamat_pelapor": "kp pasirandu rt o9 re o6",
                    "no_telp_pelapor": "6282121810786",
                    "keterangan_pelapor": "kwh mcb lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102399",
                    "waktu_lapor": "01/02/2023 10:09:46",
                    "waktu_response": "01/02/2023 10:22:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 790,
                    "durasi_recovery_time": 33944916,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WR. Cithara Nuansa Alam",
                    "alamat_pelapor": "XX J.KARYA/P.KRY SEJAHTERA B/12A No.0",
                    "no_telp_pelapor": "6282177313113",
                    "keterangan_pelapor": "MUTASI_K (G9923020188124:Subah Tidak visa believe token) - sudah tanggal 1 tetapi,tidak bisa beli token listrik..saat beli jawabannya \\\"total kwh melebihi batas maksimum\\\" atau \\\"transaksi gagal\\\"..beli dengan nominal apa saja tetap sama..sedangkan harusnya tiap tanggal 1 bisa beli...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020102405",
                    "waktu_lapor": "01/02/2023 10:10:23",
                    "waktu_response": "01/02/2023 10:16:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 381,
                    "durasi_recovery_time": 33945288,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Robert Yonas",
                    "alamat_pelapor": "Jl. Sriwijaya No.25",
                    "no_telp_pelapor": "6281703798952",
                    "keterangan_pelapor": "MUTASI_K (G9923020188113:bongkar) - Mau dilakukan pembongkaran bangunan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020102409",
                    "waktu_lapor": "01/02/2023 10:10:46",
                    "waktu_response": "01/02/2023 10:20:40",
                    "waktu_recovery": "01/02/2023 10:38:31",
                    "durasi_response_time": 594,
                    "durasi_recovery_time": 1071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syamsul hidayat",
                    "alamat_pelapor": "Jl. Raya Bangsri No.42",
                    "no_telp_pelapor": "6285546333312",
                    "keterangan_pelapor": "Token gagal mengisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020102410",
                    "waktu_lapor": "01/02/2023 10:10:49",
                    "waktu_response": "01/02/2023 11:06:34",
                    "waktu_recovery": "01/02/2023 11:08:22",
                    "durasi_response_time": 3345,
                    "durasi_recovery_time": 108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dini sudarmi",
                    "alamat_pelapor": "jlan pancasila rt 03 rw 06",
                    "no_telp_pelapor": "6289525892337",
                    "keterangan_pelapor": "tidak bisa mengisi voucher listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5323020100262",
                    "waktu_lapor": "01/02/2023 10:11:03",
                    "waktu_response": "01/02/2023 10:43:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1953,
                    "durasi_recovery_time": 33943676,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000008419270",
                    "nama_pelapor": "BP ENI KUNAENI ",
                    "alamat_pelapor": "KK GRAND DUTA KMTRN A  NO 18 JL PANGERAN CAKRABUANA KEC SUMBER KEL KEMATREN KAB CIREBON ",
                    "no_telp_pelapor": "0231321766",
                    "keterangan_pelapor": "MUTASI_K (G9923020188144:GAGAL INPUT TOKEN) - GANGGUAN LPB GAGAL, VKRN 43 , PTL MENYALA SISA STROOM 176.1 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5123020100435",
                    "waktu_lapor": "01/02/2023 10:11:04",
                    "waktu_response": "01/02/2023 10:16:11",
                    "waktu_recovery": "01/02/2023 14:15:15",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 14344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DERI",
                    "alamat_pelapor": "PR GRAHA CINERE 2 /  JL CINERE COUNTRY 2 BLOK  P3 NO.2 RT 04 RW.13 KEL LIMO KEC LIMO KOTA DEPOK  ( DEKAT MASJID AL IKHSAN  ) ",
                    "no_telp_pelapor": "081317132523",
                    "keterangan_pelapor": "TANGGAL  \\\" TDK DIKETAHUI \\\" PTL 543200650308 MSH DIPUTUS SEMENTARA DAN TANGGAL 28/12/2022  TAGIHAN BULAN 12/2022 BESERTA BK TELAH DILUNASI  DAN REK  01/2023 SDH DILUNASI 04/01/2023 VIA M BANKING . PTL MINTA DISAMBUNG KEMBALI .\\\" PELANGGAN PERNAH LAPOR DENGAN NO LAPOR K5423011902407 / K5123010200676  , STATUS LAPORAN SELESAI NAMUN BELUM ADA TINDAK LANJUT.  TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102411",
                    "waktu_lapor": "01/02/2023 10:10:58",
                    "waktu_response": "01/02/2023 10:22:59",
                    "waktu_recovery": "01/02/2023 12:01:27",
                    "durasi_response_time": 721,
                    "durasi_recovery_time": 5908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rian",
                    "alamat_pelapor": "JL BY PASS",
                    "no_telp_pelapor": "6282160297429",
                    "keterangan_pelapor": "isi pulsa tidak bisa,kami lapor PLN kata kata petugas PLN Kepala lampu mau diganti,lokasi  rumah belakang hotel mawar sebela Pagar kuning 8 rumah dari jl besar,petugas yg semalam itu Marga hutabarat.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020102412",
                    "waktu_lapor": "01/02/2023 10:11:08",
                    "waktu_response": "01/02/2023 10:13:46",
                    "waktu_recovery": "01/02/2023 14:13:21",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 14375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA",
                    "alamat_pelapor": "JL PONDOK LABU 1 B NO 33 A RT 7/8 KEL  PONDOK LABU KEC CILANDAK BARAT JAKARTA SELATAN  DEKAT SMP PGRI 12 ",
                    "no_telp_pelapor": "0217505583",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES PEMINDAHAN KABEL DIKARENAKAN ADA RENOVASI DENGAN ID PEL 543201235753. PEMOHON SEBAGAI YANG DIKUASAKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102413",
                    "waktu_lapor": "01/02/2023 10:11:02",
                    "waktu_response": "01/02/2023 10:44:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2013,
                    "durasi_recovery_time": 33943617,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Aldo Alifizia Ilmi",
                    "alamat_pelapor": "JL KEMAKMURAN KEC RANCASARI No.8 RT.6 RW.11 DERWATI",
                    "no_telp_pelapor": "6281312465758",
                    "keterangan_pelapor": "MUTASI_K (G9923020188177:gangguan) - phase N G ada arus nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020102414",
                    "waktu_lapor": "01/02/2023 10:11:07",
                    "waktu_response": "01/02/2023 10:44:54",
                    "waktu_recovery": "01/02/2023 11:12:56",
                    "durasi_response_time": 2027,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris adi irawan",
                    "alamat_pelapor": "komplek kurnia asri D25 parit keramat kuala dua",
                    "no_telp_pelapor": "6285326845792",
                    "keterangan_pelapor": "listrik dirumah tiba tiba mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RASAU"
                },
                {
                    "no_laporan": "K5423020102418",
                    "waktu_lapor": "01/02/2023 10:11:19",
                    "waktu_response": "01/02/2023 10:18:34",
                    "waktu_recovery": "01/02/2023 10:28:20",
                    "durasi_response_time": 435,
                    "durasi_recovery_time": 586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000656603",
                    "nama_pelapor": "BPK SUKUR",
                    "alamat_pelapor": "JL SARIMANAH 1 KK KOMPL SARIJADI BLOK 14 NO 64 RT 2/5 KEL SARIJADI KEC SUKASARI KOTA BANDUNG SEBERANG GERI SALON",
                    "no_telp_pelapor": "08987890572",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 25.93 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020102421",
                    "waktu_lapor": "01/02/2023 10:11:48",
                    "waktu_response": "01/02/2023 10:40:22",
                    "waktu_recovery": "01/02/2023 10:46:47",
                    "durasi_response_time": 1714,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris Rizal Fatoni",
                    "alamat_pelapor": "KP GRAHA INDAH BLK BI No.29 RT.0 RW.0 TMBK RGDNG",
                    "no_telp_pelapor": "6281287586988",
                    "keterangan_pelapor": "listrik rumah padam kwh meter tombol keypad rusak, lama tidak dipakai karena dulunya kosong. saat ini mau direnovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020102425",
                    "waktu_lapor": "01/02/2023 10:12:21",
                    "waktu_response": "01/02/2023 10:17:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 33945231,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Habib Mutakin",
                    "alamat_pelapor": "kresno mulyo",
                    "no_telp_pelapor": "6285764118951",
                    "keterangan_pelapor": "MUTASI_K (G9923020188114:periksa) - kwh muncul periksa, butuh ct\\nnomet: 56908798467\\na/n:supyan\\nalamat. pengaleman,kresno mulyo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5423020102427",
                    "waktu_lapor": "01/02/2023 10:12:29",
                    "waktu_response": "01/02/2023 10:28:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 954,
                    "durasi_recovery_time": 33944589,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris prajaka",
                    "alamat_pelapor": "DS BALE MONTONG 2 No.000 RT.0 RW.0 KAWO",
                    "no_telp_pelapor": "6287761224788",
                    "keterangan_pelapor": "MUTASI_K (G9923020188126:periksa) - muncul tulisan periksa sehingga tdk dpt mengisi pulsa listrik,mohon kirim kode temper ke nmr WA,087761224788,mohon tdak usah mengirim petugas pln ke lokasi sebab sy bisa memasukkan kode sendiri kode tmper ke meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020102430",
                    "waktu_lapor": "01/02/2023 10:12:34",
                    "waktu_response": "01/02/2023 10:24:31",
                    "waktu_recovery": "01/02/2023 10:31:20",
                    "durasi_response_time": 717,
                    "durasi_recovery_time": 409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD FAUZAN",
                    "alamat_pelapor": "DS MEE HAGU BAMBI RT.0 RW.0",
                    "no_telp_pelapor": "6282225009439",
                    "keterangan_pelapor": "listrik padam, terbakar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIGLI"
                },
                {
                    "no_laporan": "K5423020102433",
                    "waktu_lapor": "01/02/2023 10:12:36",
                    "waktu_response": "01/02/2023 10:13:14",
                    "waktu_recovery": "01/02/2023 10:14:01",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ryujin",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100296",
                    "waktu_lapor": "01/02/2023 10:12:51",
                    "waktu_response": "01/02/2023 10:13:54",
                    "waktu_recovery": "01/02/2023 10:22:54",
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DENI",
                    "alamat_pelapor": "JL H DAHLAN JATI TANJAKAN  KP. TANAH SEBELAH RT. 021/004, KEDUNG DALEM, MAUK, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "087877018441",
                    "keterangan_pelapor": "\\\"PELANGGAN PENDAFTARAN PB (B2/16.500VA)\\nKODE PEMBAYARAN / KODE BOOKING/NO AGENDA : 5666011286073\\nBP LUNAS PADA TGL (24/1/2023), PELANGGAN SUDAH  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI : UPDATE LAP. 1 PUKUL 11:14AM PB BELUM ADA REALISASI HINGGA SAAT INI (CC.32.HARTATI)\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102437",
                    "waktu_lapor": "01/02/2023 10:13:16",
                    "waktu_response": "01/02/2023 10:21:34",
                    "waktu_recovery": "01/02/2023 10:44:15",
                    "durasi_response_time": 498,
                    "durasi_recovery_time": 1361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajum hermansyah",
                    "alamat_pelapor": "Jl. Warung Ampel No.18",
                    "no_telp_pelapor": "6285774774832",
                    "keterangan_pelapor": "ada masalah token tida bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102442",
                    "waktu_lapor": "01/02/2023 10:13:56",
                    "waktu_response": "01/02/2023 10:14:44",
                    "waktu_recovery": "01/02/2023 11:54:10",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 5966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESTI",
                    "alamat_pelapor": "JL CIKINI IV NO.20 RT.15/RW.5 KEL CIKINI KEC MENTENG JAKPUS ACUAN NASI UDUK GONDANGDIA",
                    "no_telp_pelapor": "02131902413",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PROSES GESER APP DIPERSIL TSB.\\nKET : SESUAI INFO PELANGGAN DIKARENAKAN AKAN MELAKUKAN RENOVASI BANGUNAN PEMOHON SEBAGAI DIBERI KUASA PERSIL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102443",
                    "waktu_lapor": "01/02/2023 10:14:05",
                    "waktu_response": "01/02/2023 10:40:28",
                    "waktu_recovery": "01/02/2023 10:47:25",
                    "durasi_response_time": 1583,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RADEA ",
                    "alamat_pelapor": "KP CIHIDEUNG GUDANG RT-1 / RW-4 JL RAYA LEMBANG KM 12.7 DESA GUDANG CIHIDEUNG KEC LEMBANG KAB BANDUNG BARAT ( SETEMPAT ALFAMART GUDANG KAHURIPAN)",
                    "no_telp_pelapor": "081294659207",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.SISA KWH: 919.69 ( NO TOKEN: 5508 9513 7559 5837 4160 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102446",
                    "waktu_lapor": "01/02/2023 10:14:20",
                    "waktu_response": "01/02/2023 10:42:09",
                    "waktu_recovery": "01/02/2023 10:56:03",
                    "durasi_response_time": 1669,
                    "durasi_recovery_time": 834,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DHIAN FARMARINI",
                    "alamat_pelapor": "JL T TAMBUSAI/PERTOKOAN PANAM",
                    "no_telp_pelapor": "6281270099250",
                    "keterangan_pelapor": "kwh meter mati, dan tidak bisa melakukan pengisian token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020102448",
                    "waktu_lapor": "01/02/2023 10:14:32",
                    "waktu_response": "01/02/2023 10:18:34",
                    "waktu_recovery": "01/02/2023 10:27:11",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 517,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rido PahotanTua Manik",
                    "alamat_pelapor": "JL MERPATI NO.12",
                    "no_telp_pelapor": "6282370916562",
                    "keterangan_pelapor": "Terdapat kabel melintang dan menyentuh atap rumah, kondisi ini membahayakan karena kabel bersentuhan dengan atap seng",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAR KOTA"
                },
                {
                    "no_laporan": "K5423020102449",
                    "waktu_lapor": "01/02/2023 10:14:32",
                    "waktu_response": "01/02/2023 10:17:57",
                    "waktu_recovery": "01/02/2023 10:54:35",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 2198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "No.142 RT 02 RW 11 kp Sindang Sari Kel tanah baru kec Bogor utara kota Bogor jw barat",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "isi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102453",
                    "waktu_lapor": "01/02/2023 10:15:01",
                    "waktu_response": "01/02/2023 10:25:40",
                    "waktu_recovery": "01/02/2023 10:52:50",
                    "durasi_response_time": 639,
                    "durasi_recovery_time": 1630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nenk nonk",
                    "alamat_pelapor": "kp gambar jln bojong gambar",
                    "no_telp_pelapor": "6281318568151",
                    "keterangan_pelapor": "saya gak bisa isi token listrik,transaksi nya gagal.tanya kesana kesini kata nya itu udah sampai batas/limit pemakaian,kata nya bisa di isi lagi tgl 1,dan skrg tanggal 1 februari.jam berapa kira2 saya bisa isi/beli token lagi?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMANUKAN"
                },
                {
                    "no_laporan": "K5323020100269",
                    "waktu_lapor": "01/02/2023 10:15:13",
                    "waktu_response": "01/02/2023 10:40:42",
                    "waktu_recovery": "01/02/2023 10:52:06",
                    "durasi_response_time": 1529,
                    "durasi_recovery_time": 684,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000392013",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "JL TANGKUBAN PERAHU RT/RW 1/6 KEL.CIKOLE KEC.LEMBANG KAB.BDG BARAT",
                    "no_telp_pelapor": "081223747062",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT NO STROOM TERTERA GAGAL. SISA 976.47 KWH. VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102455",
                    "waktu_lapor": "01/02/2023 10:15:24",
                    "waktu_response": "01/02/2023 10:18:12",
                    "waktu_recovery": "01/02/2023 10:32:02",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 830,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG SUKOCO",
                    "alamat_pelapor": "JL SIROJUL MUNIR RT 02 RW 06 NANGGEWER MEKA, NANGGEWER MEKAR, CIBINONG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081318928879",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 03/01/2023 PEMBAYARAN PROSES PB DENGAN NO KODE BOOKING REGIS 5382112142071 DAN AGENDA 538219912301037322 . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102456",
                    "waktu_lapor": "01/02/2023 10:15:19",
                    "waktu_response": "01/02/2023 10:15:46",
                    "waktu_recovery": "01/02/2023 10:16:34",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yatora",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102464",
                    "waktu_lapor": "01/02/2023 10:15:45",
                    "waktu_response": "01/02/2023 10:31:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 33944420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad sodikin",
                    "alamat_pelapor": "dukuh cokrah galih RT 01/RW 02 no 30 , dadirejo barat ,Tirto , Pekalongan ",
                    "no_telp_pelapor": "6285726262002",
                    "keterangan_pelapor": "token listrik reject",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WIRADESA"
                },
                {
                    "no_laporan": "K5423020102465",
                    "waktu_lapor": "01/02/2023 10:15:50",
                    "waktu_response": "01/02/2023 10:21:41",
                    "waktu_recovery": "01/02/2023 10:36:59",
                    "durasi_response_time": 351,
                    "durasi_recovery_time": 918,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "PR GRIYA GARUDA PERMAI BLOK D13 NO.1 KEL SUKAMANAH KEC JONGGOL KAB BOGOR, BELAKANG PASAR CIBARUSA",
                    "no_telp_pelapor": "02122182606",
                    "keterangan_pelapor": "TGL 09/01/23 PENANGANAN GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON AGAR PENANGANAN DAPAT DITANGANI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102466",
                    "waktu_lapor": "01/02/2023 10:16:01",
                    "waktu_response": "01/02/2023 10:17:21",
                    "waktu_recovery": "01/02/2023 11:00:06",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 2565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000U-0619990",
                    "nama_pelapor": "IBU NURUL",
                    "alamat_pelapor": "PR TAMAN KAPUK PERMAI BLOK B NO 33 JL KAPUK 2 KEL KEDAUNG KEC DAUNG KAB CIREBON. 45153",
                    "no_telp_pelapor": "081224000371",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23= 18311. STAND AWAL REK FEB 23= 17766. TGL 01/02/23= 16424. SETEMPAT TIDAK BERPENGHUNI SEJAK BULAN OKTOBER 22. PAGAR TIDAK DIKUNCI. REK BELUM DILUNASI. MOHON PERIHAL TSB TIDAK TERULANG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5323020100272",
                    "waktu_lapor": "01/02/2023 10:15:56",
                    "waktu_response": "01/02/2023 10:26:37",
                    "waktu_recovery": "01/02/2023 10:44:06",
                    "durasi_response_time": 641,
                    "durasi_recovery_time": 1049,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001312696",
                    "nama_pelapor": "IBU IMAS",
                    "alamat_pelapor": "KP SANGIANG RT 6 RW 4 DS SANGIANG KEC RANCAEKEK KAB BANDUNG",
                    "no_telp_pelapor": "081313977110",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN STROOM KET GAGAL (VKRN 43 2-STS). PTL MENYALA.  SISA STROOM TIDAK MENGETAHUI. NO METER : 32001312696",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RANCAEKEK"
                },
                {
                    "no_laporan": "K5423020102469",
                    "waktu_lapor": "01/02/2023 10:16:09",
                    "waktu_response": "01/02/2023 10:26:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 645,
                    "durasi_recovery_time": 33944678,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dany Ardhan",
                    "alamat_pelapor": "JL KAKATUA No.0",
                    "no_telp_pelapor": "6281342482413",
                    "keterangan_pelapor": "MUTASI_K (G9923020188125:pengalihan SR) - perapihan kabel SR diatas rumah yg mengganggu aktifitas pelanggan tersebut. mohon bantuannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020102470",
                    "waktu_lapor": "01/02/2023 10:16:25",
                    "waktu_response": "01/02/2023 10:19:55",
                    "waktu_recovery": "01/02/2023 11:13:44",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 3229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MERCIUS KRISTIANTO",
                    "alamat_pelapor": "KOMP TAMAN PERMATA INDAH BLOK H3 NO.2 JL RENGAS BANDUNG RT 08 RW 08 KEL WARINGIN JAYA KEC KEDUNG WARINGIN. ",
                    "no_telp_pelapor": "081223343435",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN RENOVASI. PEMOHON SEBAGAI PIHAK YANG DIBERIKAN KUASA PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5323020100273",
                    "waktu_lapor": "01/02/2023 10:16:31",
                    "waktu_response": "01/02/2023 10:30:36",
                    "waktu_recovery": "01/02/2023 10:38:58",
                    "durasi_response_time": 845,
                    "durasi_recovery_time": 502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000252700",
                    "nama_pelapor": "IBU RETNO",
                    "alamat_pelapor": "JL GG RAMLI NO 28 RT 5 RW 4 KEL KEBON PISANG KEC SUMUR BANDUNG KOTA BANDUNG",
                    "no_telp_pelapor": "0224236896",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AKHIR PLN TGL 27.01.23 = 3954 ST AKHIR PELANGGAN TGL 01.02.23 = 3690 REKENING BELUM DILUNASI MENUNGGU KOREKSI. PERSIL KOSONG. KONDISI APP SULIT DIJANGKAU. PETUGAS CATER DATANG MENCATAT NAMUN TIDAK SESUAI DAN TIDAK DIKETAHUI DATANG. IDPEL 535510436931",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020102475",
                    "waktu_lapor": "01/02/2023 10:17:01",
                    "waktu_response": "01/02/2023 10:36:43",
                    "waktu_recovery": "01/02/2023 10:38:44",
                    "durasi_response_time": 1182,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad haji hamdyah",
                    "alamat_pelapor": "cabang tiga ngali",
                    "no_telp_pelapor": "6285333239165",
                    "keterangan_pelapor": "tiang listriknya tidak kondusif lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WOHA"
                },
                {
                    "no_laporan": "K5423020102477",
                    "waktu_lapor": "01/02/2023 10:17:08",
                    "waktu_response": "01/02/2023 10:31:41",
                    "waktu_recovery": "01/02/2023 10:54:03",
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKHWAN",
                    "alamat_pelapor": "JL NUSA INDAH 6 GG 1 RT 3/3 KEL MALAKA JAYA KEC DURENSAWIT JAKTIM",
                    "no_telp_pelapor": "081213151124",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 22 KWH. NO TOKEN : 3148 0566 5847 6775 8230 DAN  0834 1442 8783 9853 9887",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102478",
                    "waktu_lapor": "01/02/2023 10:17:10",
                    "waktu_response": "01/02/2023 10:19:37",
                    "waktu_recovery": "01/02/2023 10:45:07",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 1530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Haryani Saputri",
                    "alamat_pelapor": "Jalan Cempaka 1",
                    "no_telp_pelapor": "6281574689536",
                    "keterangan_pelapor": "tidak seimbangan antara kwh dengan penagihan tiap bulanya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020102481",
                    "waktu_lapor": "01/02/2023 10:17:18",
                    "waktu_response": "01/02/2023 10:19:54",
                    "waktu_recovery": "01/02/2023 11:03:39",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 2625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elwani",
                    "alamat_pelapor": "JL PER LENGKONG GUDANG KAV-B/142",
                    "no_telp_pelapor": "6289637155346",
                    "keterangan_pelapor": "pembayaran mahal,kwh hanya 900",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102482",
                    "waktu_lapor": "01/02/2023 10:17:22",
                    "waktu_response": "01/02/2023 11:16:36",
                    "waktu_recovery": "01/02/2023 12:25:18",
                    "durasi_response_time": 3554,
                    "durasi_recovery_time": 4122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibnu sadam khusairi",
                    "alamat_pelapor": "jln raya Setu GG haji Gason RT 02 RW 01 cinyogsog",
                    "no_telp_pelapor": "6285156222581",
                    "keterangan_pelapor": "beli isi token,,di isi gagal terus tokenya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020102483",
                    "waktu_lapor": "01/02/2023 10:17:22",
                    "waktu_response": "01/02/2023 10:45:20",
                    "waktu_recovery": "01/02/2023 13:32:31",
                    "durasi_response_time": 1678,
                    "durasi_recovery_time": 10031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yulisdawati",
                    "alamat_pelapor": "dalam koto rt 02 RW 02 Padang besi",
                    "no_telp_pelapor": "6283121742597",
                    "keterangan_pelapor": "pada saat pembelian token listrik di seluruh outlet selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020102488",
                    "waktu_lapor": "01/02/2023 10:17:34",
                    "waktu_response": "01/02/2023 10:31:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 852,
                    "durasi_recovery_time": 33944386,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG ",
                    "alamat_pelapor": "DN MANGGEH ANYAR JL ANGGREK NO.9 PERUM BUKIT GRIYA MULYA RT 2 RW 13 DS MANGGEH ANYAR KEC KARANG ANYAR KAB KARANG ANYAR, JATENG (BELAKANG SEKOLAHAN MTSN KARANG ANYAR)",
                    "no_telp_pelapor": "081393000822",
                    "keterangan_pelapor": "MUTASI_K (G9923020188129:padam) - MOHON PERIKSA APP PRABAYAR SISA KWH 114.94 TIDAK BERKURANG SEJAK 30 JAN 23  (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANGANYAR"
                },
                {
                    "no_laporan": "K5423020102489",
                    "waktu_lapor": "01/02/2023 10:17:39",
                    "waktu_response": "01/02/2023 10:21:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 33945020,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "DN KAMPUNG BARU RT./RW. NO. DS LABAN LOMBOK KEC TERINGGABAYA KAB LOMBOK TIMUR ACUAN DEPAN MASJID KAMPUNG BARU",
                    "no_telp_pelapor": "081247952634",
                    "keterangan_pelapor": "MUTASI_K (G9923020188116:token) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 12.49 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020102490",
                    "waktu_lapor": "01/02/2023 10:17:42",
                    "waktu_response": "01/02/2023 10:22:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 33944961,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antonius Mario Sacceria Siga",
                    "alamat_pelapor": "DS NILA 86451 No.0 RT. RW.",
                    "no_telp_pelapor": "6281236019156",
                    "keterangan_pelapor": "MUTASI_K (G9923020188117:kabel listrik jatuh ) - kabel listrik jatuh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5423020102494",
                    "waktu_lapor": "01/02/2023 10:17:53",
                    "waktu_response": "01/02/2023 10:46:15",
                    "waktu_recovery": "01/02/2023 11:46:57",
                    "durasi_response_time": 1702,
                    "durasi_recovery_time": 3642,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDY SETIAWAN",
                    "alamat_pelapor": "Dusun Kebonsari igir igir RT4 RW8 ",
                    "no_telp_pelapor": "6285311155411",
                    "keterangan_pelapor": "Pembayaran listrik pasca bayar untuk tagihan bulan ini sangat tidak normal, mohon dicek. karna pemakaian nya sama saja seperti bulan kemarin",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020102495",
                    "waktu_lapor": "01/02/2023 10:18:05",
                    "waktu_response": "01/02/2023 10:40:51",
                    "waktu_recovery": "01/02/2023 10:47:13",
                    "durasi_response_time": 1366,
                    "durasi_recovery_time": 382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL",
                    "alamat_pelapor": "SETEMPAT ALFAMART PANGRAGAJIAN JL MARIBAYA KP.PANGRAGAJIAN RT 3/8 DS KAYU AMBON KEC LEMBANG BANDUNG BARAT. PINGGIR PUSDIKAJEN",
                    "no_telp_pelapor": "089662921981",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 886.35 PTL TIDAK PADAM NO TOKEN 26385025076545824148",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102496",
                    "waktu_lapor": "01/02/2023 10:17:59",
                    "waktu_response": "01/02/2023 10:18:29",
                    "waktu_recovery": "01/02/2023 10:26:56",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tomie",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102497",
                    "waktu_lapor": "01/02/2023 10:18:10",
                    "waktu_response": "01/02/2023 10:42:28",
                    "waktu_recovery": "01/02/2023 10:56:11",
                    "durasi_response_time": 1458,
                    "durasi_recovery_time": 823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ganu saputra",
                    "alamat_pelapor": "jln. taman kaya",
                    "no_telp_pelapor": "6285264470501",
                    "keterangan_pelapor": "Butuh percepatan perluasan jaringan perumahan karna unit yg sudah terbangun udh 32 unit dari jumlah total 50 unit\\nmohon di sampaikan pada bagian terkait nya bapak/ibu PLN terhormat, karna kami juga udh di desak sama pihak konsumen perumahan buat di masukan meteran karna rumah ingin di tempati tapi kwh listrik belum masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020102499",
                    "waktu_lapor": "01/02/2023 10:18:31",
                    "waktu_response": "01/02/2023 10:20:03",
                    "waktu_recovery": "01/02/2023 22:00:48",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 42045,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ILMA",
                    "alamat_pelapor": "JLN HAJI MUGENI III RT 001 RW 06 NO 10A, KELURAHAN PISANGAN TIMUR, KECAMATAN PULOGADUNG JAKARTA TIMUR 13230.",
                    "no_telp_pelapor": "085692851135",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 59.744, ST APP TGL 01/02/2023 = 59.570. REK BELUM DILUNASI. (DIHUNI, BERPAGAR, TERKUNCI, MUDAH DIJANKAU PETUGAS, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.VICKO.LC TGL. 01/02/2023 JAM 15:16 DENGAN ID TIKET 12G0AA2.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102500",
                    "waktu_lapor": "01/02/2023 10:18:31",
                    "waktu_response": "01/02/2023 10:19:33",
                    "waktu_recovery": "01/02/2023 10:59:19",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 2386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RELITA",
                    "alamat_pelapor": "JL TENGKI RT 4 RW 5 NO 112 KEL SEPANJANG JAYA KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "085215440703",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM  SISA  7183  KWH // UPDATE ALAMAT CC.54.ADAM_BUKHORI 10:24",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020102502",
                    "waktu_lapor": "01/02/2023 10:18:48",
                    "waktu_response": "01/02/2023 10:23:18",
                    "waktu_recovery": "01/02/2023 10:32:23",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 545,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NINGSIH",
                    "alamat_pelapor": "KP BEBEK   RT-1 / RW-3 NO 183 KEL KEDAUNG BARU KC NEGLASARI KOTA TANGGERANG ",
                    "no_telp_pelapor": "02154373849",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 2023= 12757, APP TGL 01/02/23= 12415. MOHON AGAR PERIHAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100303",
                    "waktu_lapor": "01/02/2023 10:19:36",
                    "waktu_response": "01/02/2023 10:36:18",
                    "waktu_recovery": "01/02/2023 13:46:57",
                    "durasi_response_time": 1002,
                    "durasi_recovery_time": 11439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURMA",
                    "alamat_pelapor": "JL KEMANTREN GG II  NO36B RT-3 / RW-3 KEL BANUDNG REJO SARI KEC SUKUN KOTA MALANG. DIDEKAT MUSHOLA NISTA HULJANAH ",
                    "no_telp_pelapor": "6285778105088",
                    "keterangan_pelapor": "1 APP TIDAK BISA MEMBELI PULSA KARENA SUDAH BATAS MAKSIMUM PEMBELIAN, PTL MENYALA SISA KWH 16,2",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020102508",
                    "waktu_lapor": "01/02/2023 10:19:37",
                    "waktu_response": "01/02/2023 10:35:38",
                    "waktu_recovery": "01/02/2023 10:54:45",
                    "durasi_response_time": 961,
                    "durasi_recovery_time": 1147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mahmun Qoriyah",
                    "alamat_pelapor": "JL LINTAS SELATAN TPI Ds.NANGA TEPUAI Kec.H No.0 RT. RW.",
                    "no_telp_pelapor": "6285246549140",
                    "keterangan_pelapor": "token listrik baru beli dimasukkan usang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PUTUSSIBAU"
                },
                {
                    "no_laporan": "K5423020102510",
                    "waktu_lapor": "01/02/2023 10:19:40",
                    "waktu_response": "01/02/2023 10:44:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1486,
                    "durasi_recovery_time": 33943626,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "adzra",
                    "alamat_pelapor": "Jl. Manjahlega No.169 A",
                    "no_telp_pelapor": "6281314237982",
                    "keterangan_pelapor": "MUTASI_K (G9923020188176:gangguang) - kabel jlr terkekupas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020102518",
                    "waktu_lapor": "01/02/2023 10:20:29",
                    "waktu_response": "01/02/2023 11:08:28",
                    "waktu_recovery": "01/02/2023 12:06:08",
                    "durasi_response_time": 2879,
                    "durasi_recovery_time": 3460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Patar Dean Otto manalu",
                    "alamat_pelapor": "JL PURNAWIRAWAN",
                    "no_telp_pelapor": "6281213456058",
                    "keterangan_pelapor": "selamat pagi..saya pingin bertanya tentang tanggal brapa ke tanggal berapa hitungan tagihan listrik. karna kebetulan rumah saya kosong sejak tgl. 21 Desember 2022 sampai sekarang. . bln lalu tagihan sekitar 300 an  RB. dan bln ini tagihan juga 300 an ribu padahal manusia ga ada di rmh. jadi kenapa tagihan listrik saya sama dgn bln lalu. mohon penjelasan nya. trima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020102520",
                    "waktu_lapor": "01/02/2023 10:20:44",
                    "waktu_response": "01/02/2023 10:41:01",
                    "waktu_recovery": "01/02/2023 10:47:19",
                    "durasi_response_time": 1217,
                    "durasi_recovery_time": 378,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE NUR ZAMAN ",
                    "alamat_pelapor": "JL MARIBAYA LANGENSARI NO 141 RT 3 / RW 2 ",
                    "no_telp_pelapor": "0895402063299",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 415.38 KWH. CC.54.NURASIYAH.CSOI. TGL 01/02/23. PELANGGAN LAPOR KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102522",
                    "waktu_lapor": "01/02/2023 10:20:49",
                    "waktu_response": "01/02/2023 10:22:22",
                    "waktu_recovery": "01/02/2023 11:58:16",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 5754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LANI",
                    "alamat_pelapor": "PR RUKO TABESPOT BLOK G3 NO.12 RT.0 RW.0, PAGEDANGAN, PAGEDANGAN, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "02155787013",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PS (L/23.000 VA) MELALUI PLN 123 DENGAN NO REG 5662029006096  DIPERUNTUKAN UNTUK ACARA PESTA  PADA TGL 25/2/23 PUKUL 05:00 WIB MOHON DALAM PELAKSANAAN DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102528",
                    "waktu_lapor": "01/02/2023 10:21:06",
                    "waktu_response": "01/02/2023 10:35:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 860,
                    "durasi_recovery_time": 33944166,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya juliawan",
                    "alamat_pelapor": "PR BALI GARDEN CITY VIEW, AWILIGAR No.0 RT.0 RW.0 CIMENYAN",
                    "no_telp_pelapor": "62818631510",
                    "keterangan_pelapor": "MUTASI_K (G9923020188132:periksa ) - layar kwh ada tulisan \\\"periksa\\\" ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020102530",
                    "waktu_lapor": "01/02/2023 10:21:10",
                    "waktu_response": "01/02/2023 10:25:38",
                    "waktu_recovery": "01/02/2023 14:55:29",
                    "durasi_response_time": 268,
                    "durasi_recovery_time": 16191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL POROS BAHOMAKMUR  DN BAHOMAKMUR NO. RT.0 RW.0, DS BAHO MAKMUR, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH. DEKAT PINTU GERBANG PERBATASAN DS BAHOMAKMUR  DAN DS KEREA ",
                    "no_telp_pelapor": "081342642113",
                    "keterangan_pelapor": "TGL 23/11/22 PEMBAYARAN  PROSES PD ( R1MT/900 VA- R1T/1300VA) DENGAN NO AGENDA 312119922211231064 DAN NO REG 3121115010834. BP DAN UJL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. || CC.54.AGUSTINUS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020102532",
                    "waktu_lapor": "01/02/2023 10:21:23",
                    "waktu_response": "01/02/2023 11:13:12",
                    "waktu_recovery": "01/02/2023 11:25:43",
                    "durasi_response_time": 3109,
                    "durasi_recovery_time": 751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HAERUDIN",
                    "alamat_pelapor": "DN KP. DALEM LAUK HELER No.",
                    "no_telp_pelapor": "6287750709625",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020102533",
                    "waktu_lapor": "01/02/2023 10:21:26",
                    "waktu_response": "01/02/2023 10:31:22",
                    "waktu_recovery": "01/02/2023 10:54:17",
                    "durasi_response_time": 596,
                    "durasi_recovery_time": 1375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laila majrasi",
                    "alamat_pelapor": "Jl. Bintara I No.35",
                    "no_telp_pelapor": "6281933619736",
                    "keterangan_pelapor": "isi token gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102534",
                    "waktu_lapor": "01/02/2023 10:21:26",
                    "waktu_response": "01/02/2023 11:45:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5034,
                    "durasi_recovery_time": 33939972,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL PLUIT KARANG BARAT No. PLUIT",
                    "no_telp_pelapor": "6281806873126",
                    "keterangan_pelapor": "Token Gagal Reload / KWH Gagal Reload Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102537",
                    "waktu_lapor": "01/02/2023 10:21:45",
                    "waktu_response": "01/02/2023 10:22:10",
                    "waktu_recovery": "01/02/2023 10:23:24",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "qilin",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102538",
                    "waktu_lapor": "01/02/2023 10:21:50",
                    "waktu_response": "01/02/2023 10:23:39",
                    "waktu_recovery": "01/02/2023 13:12:59",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 10160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALI ANWAR",
                    "alamat_pelapor": "KP GAGA  RT-6 / RW-4  NO 303 KEL SEMANAN KEC KALI DERES KOTA JAKARTA BARAT// DEPAN RAWA ",
                    "no_telp_pelapor": "085213103388",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 68.01 KWH. (PTL TIDAK MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102543",
                    "waktu_lapor": "01/02/2023 10:22:19",
                    "waktu_response": "01/02/2023 10:41:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1139,
                    "durasi_recovery_time": 33943814,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "elisabeth eirene",
                    "alamat_pelapor": "JL INDRAGIRI RAYA 108 A No.0 RT.0 RW.0 BUGANGAN",
                    "no_telp_pelapor": "628989519590",
                    "keterangan_pelapor": "MUTASI_K (G9923020188137:muncul periksa) - tertera PERIKSA mohon clear temper\\nterimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020102545",
                    "waktu_lapor": "01/02/2023 10:22:22",
                    "waktu_response": "01/02/2023 10:23:54",
                    "waktu_recovery": "01/02/2023 11:27:30",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 3816,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007288927",
                    "nama_pelapor": "IBU RIHANA",
                    "alamat_pelapor": "JL BUMI 1 NO.30 RT 1/12 KEL MEKARMUKTI KEC CIKARANG UTARA KAB BEKASI",
                    "no_telp_pelapor": "081294922945",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 23 = 27.373, ST APP TGL 01/02/23 = 27.106. RUMAH DIHUNI (BERPAGAR NAMUN TIDAK TERKUNCI). APP MUDAH DIJANGKAU. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERJADI KEMBALI. REK BELUM DILUNASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102546",
                    "waktu_lapor": "01/02/2023 10:22:31",
                    "waktu_response": "01/02/2023 10:32:34",
                    "waktu_recovery": "01/02/2023 14:35:24",
                    "durasi_response_time": 603,
                    "durasi_recovery_time": 14570,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Solkan",
                    "alamat_pelapor": "DS NGEMPLAK No. RT.5 RW.3",
                    "no_telp_pelapor": "6285226360118",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020102547",
                    "waktu_lapor": "01/02/2023 10:22:34",
                    "waktu_response": "01/02/2023 10:25:01",
                    "waktu_recovery": "01/02/2023 18:24:42",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 28781,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ZAINAL ",
                    "alamat_pelapor": "JL KAYU BESAR RT 10/12 NO 88 KEL TEGAL ALUR KEC KALIDERES JAKBAR (SETEMPAT TUKANG BURUNG)",
                    "no_telp_pelapor": "081381047878",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PB (R1MT/900 VA) DENGAN NO REG 5463012265686. TGL 01/02/23 BIAYA TELAH DILUNASI. MOHON DALAM PELAKSANAAN PETUGAS DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102548",
                    "waktu_lapor": "01/02/2023 10:22:35",
                    "waktu_response": "01/02/2023 10:59:17",
                    "waktu_recovery": "01/02/2023 12:52:34",
                    "durasi_response_time": 2202,
                    "durasi_recovery_time": 6797,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Subhan",
                    "alamat_pelapor": "JL BENTENG RAYA No.0 RT.0 RW.0 BENTENG",
                    "no_telp_pelapor": "6285216031300",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5223020100569",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_response": "01/02/2023 10:34:09",
                    "waktu_recovery": "01/02/2023 14:20:34",
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 13585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILFI ",
                    "alamat_pelapor": "JL AKIL KUSUMA DYA JATI KULON NO.0 RT.- RW.- KEL JATI KEC JATI KULON KAB KUDUS // DIPERTIGAAN DEKAT SAWAH ADA REKLAME KOSONG",
                    "no_telp_pelapor": "0247602442",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223013000917 = TERKAIT G5422122804353 DAN G5423010507941. SEBELUMNYA PELANGGAN PELAPORAN KWH METER TERSAMBAR PETIR KEMUDIAN DIWAKTU BERSAMAAN REKLAME ROBOH TERKENA ANGIN. YBS SUDAH MEMBUAT SURAT TERTULIS PADA TANGGAL 05/01/2023 KE UNIT MENGHENDAKI UNTUK PERGANTIAN KWH METER. PELANGGAN MENGHENDAKI INFORMASI APAKAH MATERIAL SUDAH TERSEDIA DAN KEPASTIAN TANGGAL PERGANTIAN KWH METER KAPAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. // PELANGGAN SUDAH DIHUBUNGI OLEH UNIT TSB DAN MENYAMPAIKAN MATERIAL SUDAH ADA. SESUAI INFORMASI PELANGGAN TIANG REKLAME SUDAH TERPASANG, MOHON TINDAK LANJUTNYA.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020102549",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_response": "01/02/2023 10:23:29",
                    "waktu_recovery": "01/02/2023 11:20:31",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 3422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusup hidayat",
                    "alamat_pelapor": "KK KRANJI A2 No.81 RT.000 RW.00 KRANJI",
                    "no_telp_pelapor": "6285729983380",
                    "keterangan_pelapor": "tidak bisa membeli pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020102552",
                    "waktu_lapor": "01/02/2023 10:23:09",
                    "waktu_response": "01/02/2023 10:24:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 33944839,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BURHANUDIN",
                    "alamat_pelapor": "PR RUKO PROMINENCE JL JALUR SUTERA BARAT RT-/RW- NO- KEL - KEC PINANG KOTA TANGERANG // DEPAN CINO TOWER / SETEMPAT TEMPAT PARKIR ",
                    "no_telp_pelapor": "081219435611",
                    "keterangan_pelapor": "MUTASI_K (G9923020188142:tlg cek) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 4778.74 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102553",
                    "waktu_lapor": "01/02/2023 10:23:11",
                    "waktu_response": "01/02/2023 10:24:16",
                    "waktu_recovery": "01/02/2023 10:41:20",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 1024,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002131337",
                    "nama_pelapor": "IBU DELA ",
                    "alamat_pelapor": "JL. KEMUNING 1 KK TMN CENTURY 2 BLOK F NO. 8 RT. 05/23 KEL. PEKAYON JAYA KEC. BEKASI SELATAN KOTA BEKASI (DALAM PERUM)  ",
                    "no_telp_pelapor": "082127080121",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN\\n/KURANG TAGIH, ST AK 56899 REK BULAN FEB 2023 : ST AK ACMT : 56899, (RUMAH TERKUNCI) REKENING BELUM DILUNASI.\\n/ KURANG TAGIH\\n, ST AK REK BULANXX 2022 : 4321 ST AK \\nACMT : 5321,(TUANGKAN KONDISI ANOMALI / HASIL VERIFIKASI PADA FOTO DI\\nACMT) REKENING \\nBELUM DILUNASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020102554",
                    "waktu_lapor": "01/02/2023 10:23:11",
                    "waktu_response": "01/02/2023 10:41:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1095,
                    "durasi_recovery_time": 33943806,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "elisabeth eirene",
                    "alamat_pelapor": "JL INDRAGIRI RAYA No.108 RT.4 RW.4 BUGANGAN",
                    "no_telp_pelapor": "628989519590",
                    "keterangan_pelapor": "MUTASI_K (G9923020188138:muncul periksa) - tertera PERIKSA mohon clear temper\\nterimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020102560",
                    "waktu_lapor": "01/02/2023 10:24:17",
                    "waktu_response": "01/02/2023 10:27:48",
                    "waktu_recovery": "01/02/2023 11:30:44",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 3776,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVIA",
                    "alamat_pelapor": "JALAN MAKMUR PASAR 7 TEMBUNG GANG TANJUNG 1, KECAMATAN PERCUT SEI TUAN",
                    "no_telp_pelapor": "089523666760",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 8215, ST AK 8626, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 8626. REK (BELUM DILUNASI). YBS KOMPLAIN TAGIHAN SAAT INI DAN INFO PELANGGAN DIHUNI, PETUGAS TIDAK DATANG,APP SULIT DIJANGKAU. 126100515413",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102561",
                    "waktu_lapor": "01/02/2023 10:24:28",
                    "waktu_response": "01/02/2023 10:24:55",
                    "waktu_recovery": "01/02/2023 10:26:51",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agustina",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102564",
                    "waktu_lapor": "01/02/2023 10:24:49",
                    "waktu_response": "01/02/2023 10:37:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 753,
                    "durasi_recovery_time": 33944050,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSLIH",
                    "alamat_pelapor": "JL- NO- RT/RW-  KEL PANGENJURUTENGAH KEC PURWOREJO KAB PURWOREJO JATENG ACUAN LOKASI : SMPN 33 PURWOREJO BELOK KIRI",
                    "no_telp_pelapor": "0248501360",
                    "keterangan_pelapor": "MUTASI_K (G9923020188875:Perlu penanganan Yantek. ) - MOHON UNTUK DI TINDAKLANJUTI PERPINDAHAN TIANG ISTRIK KARENA MENGHALANGI JALAN. PELANGGAN SELAKU PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWOREJO"
                },
                {
                    "no_laporan": "K5523020100311",
                    "waktu_lapor": "01/02/2023 10:24:53",
                    "waktu_response": "01/02/2023 10:25:57",
                    "waktu_recovery": "01/02/2023 12:02:34",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 5797,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL. -, PERUM. DARU INDAH BLOK K NO. 18 RT 000 RW02 KEL DARU KEC JAMBE TANGERANG, ACUAN LOKASI : DEKAT STASIUN ",
                    "no_telp_pelapor": "628161366991",
                    "keterangan_pelapor": "TERKAIT NO LAPOR : K5523012600771, MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PASANG BARU EX BONGKAR RAMPUNG (R1 / 450VA) DENGAN NOMER KTP : 3171076411720002, PEMOHON ADALAH PEMILIK PERSIL,INFO PELANGGAN, PELANGGAN ADA KONTAK/KOORDINASI DENGAN BP MUJI (081997203595) OKNUM PETUGAS (UNTUK MEMBANTU PASANG BARU) PELANGGAN SUDAH MEMBAYAR SEJUMLAH UANG DENGAN CARA DI TRANFERS KE REK BCA PRIBADI OKNUM PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102569",
                    "waktu_lapor": "01/02/2023 10:25:19",
                    "waktu_response": "01/02/2023 10:26:09",
                    "waktu_recovery": "01/02/2023 11:58:29",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 5540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT JAYA REAL PROPERTY",
                    "alamat_pelapor": "KK TATAKA PURI BLK C7 No.5 CURUG",
                    "no_telp_pelapor": "6281254365541",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102571",
                    "waktu_lapor": "01/02/2023 10:25:35",
                    "waktu_response": "01/02/2023 10:28:58",
                    "waktu_recovery": "01/02/2023 10:31:33",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "atang wijaya",
                    "alamat_pelapor": "KK SUKAMANAH BLOK 3 No.0 RT.000 RW.00 CISALAK",
                    "no_telp_pelapor": "6285211949186",
                    "keterangan_pelapor": "Tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020102575",
                    "waktu_lapor": "01/02/2023 10:25:50",
                    "waktu_response": "01/02/2023 10:57:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1900,
                    "durasi_recovery_time": 33942842,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wanangi Iwan",
                    "alamat_pelapor": "JL PENATARAN No. 7 RT. 1 RW. 3 STENDO",
                    "no_telp_pelapor": "628123457362",
                    "keterangan_pelapor": "MUTASI_K (G9923020188163:BUTUH PENAGAN TEKNIK) - di Meter muncul Periksa saya isi pulsa gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102576",
                    "waktu_lapor": "01/02/2023 10:25:50",
                    "waktu_response": "01/02/2023 10:33:35",
                    "waktu_recovery": "01/02/2023 11:55:42",
                    "durasi_response_time": 465,
                    "durasi_recovery_time": 4927,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "173186",
                    "nama_pelapor": "BP PITER",
                    "alamat_pelapor": "KK BINTARA ALAM PERMAI BLK D7 NO 3 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI. ",
                    "no_telp_pelapor": "08197230503",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 14032902380 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PADA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ). INFO PELANGGAN TIDAK BISA PEMBELIAN TOKEN NOMINAL 1.000.000. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN YBS TETAP MENGINGINKAN DITINDAKLANJUTI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102577",
                    "waktu_lapor": "01/02/2023 10:26:05",
                    "waktu_response": "01/02/2023 10:29:06",
                    "waktu_recovery": "01/02/2023 10:31:38",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kazukibaby223@gmail.com",
                    "alamat_pelapor": "JL.CIBANGUN KALER 2 RT/RW 01/12 KEL. CIHERANG KEC. CIBEUREUM KOTA TASIKMALAYA JAWABARAT  & MASUK GANG DEPAN WARUNG  ANDIN",
                    "no_telp_pelapor": "085721539493",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM SISA 129 KWH",
                    "media": "Email",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020102578",
                    "waktu_lapor": "01/02/2023 10:26:16",
                    "waktu_response": "01/02/2023 10:37:24",
                    "waktu_recovery": "01/02/2023 15:08:08",
                    "durasi_response_time": 668,
                    "durasi_recovery_time": 16244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI",
                    "alamat_pelapor": "JL BATU INTAN BLOK I.18  NO 3481 RT65/25 KEL SAKO KEC SAKO KOTA PALEMBANG",
                    "no_telp_pelapor": "081215380084",
                    "keterangan_pelapor": "TGL 01/10/22 PENANGANAN GANGGUAN MCB TERBAKAR OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. NO LG DIBERIKAN, MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020102584",
                    "waktu_lapor": "01/02/2023 10:26:38",
                    "waktu_response": "01/02/2023 10:45:34",
                    "waktu_recovery": "01/02/2023 13:15:36",
                    "durasi_response_time": 1136,
                    "durasi_recovery_time": 9002,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRI ",
                    "alamat_pelapor": "JL UNTUNG SURAPATI NO- RT 1 RW- KEL JONE KEC TANAH GROGOT KAB PASER ACUAN LOKASI DKT PENTASHOP (GUDANG NABATI)",
                    "no_telp_pelapor": "08125431260",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 45 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K5423020102585",
                    "waktu_lapor": "01/02/2023 10:26:30",
                    "waktu_response": "01/02/2023 10:35:22",
                    "waktu_recovery": "01/02/2023 10:51:23",
                    "durasi_response_time": 532,
                    "durasi_recovery_time": 961,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ELVIS MANUKOA",
                    "alamat_pelapor": "JL JL JAMBU No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281339483399",
                    "keterangan_pelapor": "selamat Siang, Tiga hari yg lalu pada tgl 29 januari isi token 100.000 namun pada tgl 1 pebuari sisa token 1.55. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020102587",
                    "waktu_lapor": "01/02/2023 10:26:59",
                    "waktu_response": "01/02/2023 10:55:35",
                    "waktu_recovery": "01/02/2023 11:07:27",
                    "durasi_response_time": 1716,
                    "durasi_recovery_time": 712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ady Jaya Pratama",
                    "alamat_pelapor": "JL LINGKAR KAMPUS, LRG. PELANGI,",
                    "no_telp_pelapor": "6281274893936",
                    "keterangan_pelapor": "MOHON DI TINDAK LANJUTI DAN INFORMASI TERKAIT PRIHAL PENGEMBALIAN DANA RESTITUSI YANG MANA BERKAS NYA TELAH DI SELESAI DI ULP TERKAIT PADA TANGGAL 28 November 2022 NAMUN SAMPAI DENGAN SAAT INI BELUM ADA INFORMASI TERKAIT PRIHAL TERSEBUT UNTUK ITU MOHON INFORMASI DARI ULP TERKAIT SUDAH SAMPAI STATUS TINDAK LANJUT NYA ADAPUN NO AGENDA NYA ADALAH SEBAGAI BERIKUT: \\n111159912208293134",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102588",
                    "waktu_lapor": "01/02/2023 10:27:19",
                    "waktu_response": "01/02/2023 10:30:53",
                    "waktu_recovery": "01/02/2023 12:13:20",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 6147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA",
                    "alamat_pelapor": "JL PER TMN KIRANA S BLOK H22/07 KEL PESANGRAHAN KEC SOLEAR ",
                    "no_telp_pelapor": "02159893721",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT UNTUK TERKAIT INFORMASI TAGIHAN UNTUK DILAKUKAN INFORMASI DI NO TELFON PELANGGAN 085285014501 TIDAK DI BERIKAN PADA TETANGGA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100290",
                    "waktu_lapor": "01/02/2023 10:27:47",
                    "waktu_response": "01/02/2023 10:50:23",
                    "waktu_recovery": "01/02/2023 14:11:04",
                    "durasi_response_time": 1356,
                    "durasi_recovery_time": 12041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP KADER JAYA",
                    "alamat_pelapor": "JL KESATRIAN 9 NO 10 RT 17/3 KEL KEBON MANGGIS KEC MATRAMAN JAKTIM / LOKASI ASRAMA TENTARA ",
                    "no_telp_pelapor": "081389899007",
                    "keterangan_pelapor": "MOHON BANTU TINDAKLANJUT, PELANGGAN ID PEL 544101306399 MENGELUHKAN SEJAK 1 BULAN LALU DILAKUKAN MIGRASI KE PRABAYAR SECARA SEPIHAK KARENA TUNGGAKAN TAGLIS, PELANGGAN BERKEBERATAN  DAN MENGELUHKAN SAAT PROSES MIGRASI DILAKUKAN KONDISI PTL SEDANG KOSONG DAN TIDAK ADA KONFIRMASI TERLEBIH DAHULU SEBLUMNYA. MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020102597",
                    "waktu_lapor": "01/02/2023 10:27:46",
                    "waktu_response": "01/02/2023 10:48:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1259,
                    "durasi_recovery_time": 33943367,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wulandarie indah",
                    "alamat_pelapor": "Jl. Lurah Suntara No.18",
                    "no_telp_pelapor": "6285716379084",
                    "keterangan_pelapor": "MUTASI_K (G9923020188146:mcb terbakar) - terbakar\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020102598",
                    "waktu_lapor": "01/02/2023 10:28:01",
                    "waktu_response": "01/02/2023 10:28:31",
                    "waktu_recovery": "01/02/2023 10:29:26",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 55,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102599",
                    "waktu_lapor": "01/02/2023 10:28:06",
                    "waktu_response": "01/02/2023 11:19:50",
                    "waktu_recovery": "01/02/2023 11:40:38",
                    "durasi_response_time": 3104,
                    "durasi_recovery_time": 1248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Apriansyah",
                    "alamat_pelapor": "DS PRABUMULIH 2 No.",
                    "no_telp_pelapor": "6282377239855",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA BELITI"
                },
                {
                    "no_laporan": "K5423020102604",
                    "waktu_lapor": "01/02/2023 10:28:25",
                    "waktu_response": "01/02/2023 10:34:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 376,
                    "durasi_recovery_time": 33944211,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "146146",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL KPBD NO. 24 RT-9 RW-1 KEL. SUKANBUMI SELATAN KEC. KEBON JERUK JAKARTA BARAT 11560 (SEBELUM SMK 45).",
                    "no_telp_pelapor": "08119770012",
                    "keterangan_pelapor": "MUTASI_K (G9923020188139:urgent) - PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 32902039067 DAN SISA 36 KWH. NO TOKEN 3100 4418 1888 3027 0120",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102606",
                    "waktu_lapor": "01/02/2023 10:28:25",
                    "waktu_response": "01/02/2023 10:31:58",
                    "waktu_recovery": "01/02/2023 10:59:32",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 1654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suwarno",
                    "alamat_pelapor": "JL WONOSAREN RT.0 RW.0 WONOSAREN",
                    "no_telp_pelapor": "6285867012111",
                    "keterangan_pelapor": "mau mengubah tipe R1M ke R1",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102608",
                    "waktu_lapor": "01/02/2023 10:28:39",
                    "waktu_response": "01/02/2023 10:50:36",
                    "waktu_recovery": "01/02/2023 13:45:44",
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 10508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Agustyaningsih",
                    "alamat_pelapor": "Jl. Sidotopo V No.2 B",
                    "no_telp_pelapor": "6283849770195",
                    "keterangan_pelapor": "Tagihan bulan ini naik hingga 170rb dari tagihan sebelumnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5423020102609",
                    "waktu_lapor": "01/02/2023 10:28:52",
                    "waktu_response": "01/02/2023 11:16:45",
                    "waktu_recovery": "01/02/2023 11:38:45",
                    "durasi_response_time": 2873,
                    "durasi_recovery_time": 1320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBNU SADAM ",
                    "alamat_pelapor": "JL RAYA SETU GG H GASON RT-2 / RW-1 NO.105 DN CINYOSOG DESA PASIR ANGIN KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "085156222581",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 139.77 KWH. NO TOKEN 69081877899448438991",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020102610",
                    "waktu_lapor": "01/02/2023 10:28:49",
                    "waktu_response": "01/02/2023 10:34:42",
                    "waktu_recovery": "01/02/2023 10:38:35",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 233,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abian Blitar",
                    "alamat_pelapor": "JL DSN SANANKULON KEC SANAN No.",
                    "no_telp_pelapor": "6285656794668",
                    "keterangan_pelapor": "mohon maaf pak pelanggan dengan nomor meter 56216176133  sudah pengajuan pindah tarif berkas sudah di pln sudah 6 bulan lebih blm ada tindak lanjutnya sampai sekarang... moion bantuanya termakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020102613",
                    "waktu_lapor": "01/02/2023 10:29:12",
                    "waktu_response": "01/02/2023 10:32:46",
                    "waktu_recovery": "01/02/2023 11:05:41",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 1975,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sharif",
                    "alamat_pelapor": "cempaka baru VII/43 rt2 rw7",
                    "no_telp_pelapor": "6281212229693",
                    "keterangan_pelapor": "sy mengajukan turun daya, tp blm ada yg dateng/ nelpon dri pihak pln, sy mohon dri pihak pln berkenan utk  membantu secepatnya dlm proses penurunan daya nya, no 541309922301313579",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102616",
                    "waktu_lapor": "01/02/2023 10:29:37",
                    "waktu_response": "01/02/2023 11:15:13",
                    "waktu_recovery": "01/02/2023 14:50:41",
                    "durasi_response_time": 2736,
                    "durasi_recovery_time": 12928,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NOVIZA FAJRIA",
                    "alamat_pelapor": "JL KALUMBUK No. RT.4 RW.3 KALUMBUK",
                    "no_telp_pelapor": "628119691993",
                    "keterangan_pelapor": "Lorong depan tk aisyah kalumbuk, gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5423020102621",
                    "waktu_lapor": "01/02/2023 10:30:36",
                    "waktu_response": "01/02/2023 10:31:04",
                    "waktu_recovery": "01/02/2023 10:31:50",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 46,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dewi",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102622",
                    "waktu_lapor": "01/02/2023 10:30:42",
                    "waktu_response": "01/02/2023 10:45:48",
                    "waktu_recovery": "01/02/2023 10:47:09",
                    "durasi_response_time": 906,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dinda dwi",
                    "alamat_pelapor": "LR 4 BALUN KESEHATAN RT.0 RW.0 BALUN",
                    "no_telp_pelapor": "6281228353979",
                    "keterangan_pelapor": "tagihan listrik naik mendadak (tolong periksa kWh nya)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K5323020100294",
                    "waktu_lapor": "01/02/2023 10:31:39",
                    "waktu_response": "01/02/2023 10:49:20",
                    "waktu_recovery": "01/02/2023 10:53:07",
                    "durasi_response_time": 1061,
                    "durasi_recovery_time": 227,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERWIN",
                    "alamat_pelapor": "JL CILENGKRANG I NO 25 RT 4 RW 6 KEL CISURUPAN KEC CIBIRU KOTA BANDUNG",
                    "no_telp_pelapor": "081394318000",
                    "keterangan_pelapor": "NO METER 60015668480 TIDAK BISA BELI TOKEN PTL MENYALA SISA 37 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5323020100295",
                    "waktu_lapor": "01/02/2023 10:31:54",
                    "waktu_response": "01/02/2023 10:48:53",
                    "waktu_recovery": "01/02/2023 10:52:40",
                    "durasi_response_time": 1019,
                    "durasi_recovery_time": 227,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000039188",
                    "nama_pelapor": "PA RIZAL",
                    "alamat_pelapor": "JL. RAYA LEMBANG, GG. GEBEO RT 2 RW 5 DS. JAYAGIRI KEC. LEMBANG KAB. BANDUNG BARAT / SETEMPAT TOKO ALFAMART, DEPAN RM ASEP STROBERI LEMBANG",
                    "no_telp_pelapor": "081294659217",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 124.92 KWH, NO TOKEN : 3442 5208 4089 3218 2463 DAN 6494 0330 0854 1271 4843, IDPEL 535890240233",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102638",
                    "waktu_lapor": "01/02/2023 10:31:47",
                    "waktu_response": "01/02/2023 10:51:08",
                    "waktu_recovery": "01/02/2023 11:03:20",
                    "durasi_response_time": 1161,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZHARI",
                    "alamat_pelapor": "JL PASAR 1 REL GG MESJID No.0 0",
                    "no_telp_pelapor": "6281263962307",
                    "keterangan_pelapor": "kWh meter saya tidak bisa di isi token beberapa kali selalu gagal . ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102640",
                    "waktu_lapor": "01/02/2023 10:31:51",
                    "waktu_response": "01/02/2023 10:33:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 33944257,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya juliawan",
                    "alamat_pelapor": "PR CHERRYFIELD CLUSTER GRAND CELESTE No.0 RT.0 RW.0 BLOK 88 F",
                    "no_telp_pelapor": "62818631510",
                    "keterangan_pelapor": "MUTASI_K (G9923020188135:mohon dibantu dilakukan pemeriksaan) - mcb kwh dol",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020102642",
                    "waktu_lapor": "01/02/2023 10:31:58",
                    "waktu_response": "01/02/2023 11:00:24",
                    "waktu_recovery": "01/02/2023 11:15:43",
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede rohmah",
                    "alamat_pelapor": "kp cisomang tengah rt 01/09 no 55",
                    "no_telp_pelapor": "6283141239773",
                    "keterangan_pelapor": "pengisian tok3n pulsa selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020102646",
                    "waktu_lapor": "01/02/2023 10:32:06",
                    "waktu_response": "01/02/2023 11:55:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4983,
                    "durasi_recovery_time": 33939383,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad",
                    "alamat_pelapor": "KP BOJONG SARI No.0 RT.004 RW.04 CIAPUS",
                    "no_telp_pelapor": "6283811182004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188413:perlu penanganan yantek) - listrik rumah saya tegangannya rendah, ketika dicek rata rata hanya 170V. Jadi lampu, kipas angin dan kulkas sering redup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5523020100319",
                    "waktu_lapor": "01/02/2023 10:32:15",
                    "waktu_response": "01/02/2023 10:35:35",
                    "waktu_recovery": "01/02/2023 10:46:53",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VALENTINO ",
                    "alamat_pelapor": "JL BATAKTE RT 7 RW 2 KEL BATAKTE KEC KUPANG BARAT KAB KUPANG NTT ,MASUK DARI SAMPING PUSKESMAS,DEKAT KANTOR LURAH BATAKTE ",
                    "no_telp_pelapor": "082159063243",
                    "keterangan_pelapor": "SISA PULSA TIDAK BERKURANG SEJAK 1 MINGGU LALU,PTL NYALA NORMAL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5323020100296",
                    "waktu_lapor": "01/02/2023 10:32:12",
                    "waktu_response": "01/02/2023 10:51:04",
                    "waktu_recovery": "01/02/2023 13:45:23",
                    "durasi_response_time": 1132,
                    "durasi_recovery_time": 10459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZKI",
                    "alamat_pelapor": "JL BLOK SONGO 0 0 RT-0 / RW-0",
                    "no_telp_pelapor": "083152989338",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 32161971455 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH TIDAK MENGETAHUI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTAPINANG"
                },
                {
                    "no_laporan": "K5423020102648",
                    "waktu_lapor": "01/02/2023 10:32:14",
                    "waktu_response": "01/02/2023 10:48:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 961,
                    "durasi_recovery_time": 33943397,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Safi'i",
                    "alamat_pelapor": "DS SERUPA INDAH No.0 RT.1 RW.2",
                    "no_telp_pelapor": "6285357485405",
                    "keterangan_pelapor": "MUTASI_K (G9923020188145:gangguan) - mohon di bantu pak konek tor kebakar \\nposko Pakuan ratu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020102655",
                    "waktu_lapor": "01/02/2023 10:33:03",
                    "waktu_response": "01/02/2023 10:33:31",
                    "waktu_recovery": "01/02/2023 10:34:23",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "risky",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102657",
                    "waktu_lapor": "01/02/2023 10:33:21",
                    "waktu_response": "01/02/2023 10:53:41",
                    "waktu_recovery": "01/02/2023 12:20:05",
                    "durasi_response_time": 1220,
                    "durasi_recovery_time": 5184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0903260",
                    "nama_pelapor": "BP SANTANI ",
                    "alamat_pelapor": "JL IMAM BONJOL RAYA  NO. 61  BLOK N RT 1 /- KEL /KEC KARAWACI TANGERANG // SETEMPAT RUKO SEBRANG PABRIK SINTA ",
                    "no_telp_pelapor": "02159587452",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR , KARENA SALAH SATU ANGKA PADA DISPLAY TIDAK JELAS ( TERPUTUS ) PTL TIDAK PADAM . ID METER 32902261984",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102660",
                    "waktu_lapor": "01/02/2023 10:33:36",
                    "waktu_response": "01/02/2023 10:57:48",
                    "waktu_recovery": "01/02/2023 12:19:55",
                    "durasi_response_time": 1452,
                    "durasi_recovery_time": 4927,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Soraya Kurnia putri",
                    "alamat_pelapor": "dsn. tanah los RT/RW 01/01 ",
                    "no_telp_pelapor": "6285749349413",
                    "keterangan_pelapor": "maaf. mau tanya nomer meter.nya kWh atas nama Masitah. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102663",
                    "waktu_lapor": "01/02/2023 10:33:48",
                    "waktu_response": "01/02/2023 11:36:29",
                    "waktu_recovery": "01/02/2023 11:43:51",
                    "durasi_response_time": 3761,
                    "durasi_recovery_time": 442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indrawati",
                    "alamat_pelapor": "JL P ANJASMORO L2/7 RT.0 RW.0 SMG BRT",
                    "no_telp_pelapor": "628164258420",
                    "keterangan_pelapor": "catat meter mandiri 61874 ditagihkan 61909",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020102665",
                    "waktu_lapor": "01/02/2023 10:33:51",
                    "waktu_response": "01/02/2023 11:38:36",
                    "waktu_recovery": "01/02/2023 12:00:35",
                    "durasi_response_time": 3885,
                    "durasi_recovery_time": 1319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yusran",
                    "alamat_pelapor": "DN TANAMONI No.0 RT.0 RW.0 SARUDU",
                    "no_telp_pelapor": "6282273591522",
                    "keterangan_pelapor": "Token Listrik tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASANGKAYU"
                },
                {
                    "no_laporan": "K5523020100322",
                    "waktu_lapor": "01/02/2023 10:34:13",
                    "waktu_response": "01/02/2023 11:02:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1691,
                    "durasi_recovery_time": 33942548,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NANDA",
                    "alamat_pelapor": "JL SWASA TENGAH PASAR IV GG MANGGA NO.- RT-- / RW-- KEL MABAR HILIR KEC MEDAN DELI KOTA MEDAN \\nLOKASI : DEKAT GROSIR RIAN ",
                    "no_telp_pelapor": "085359107281",
                    "keterangan_pelapor": "MUTASI_K (G9923020188171:c) - TGL  23/01/2023 PENANGANAN GANGGUAN APP TERTERA RUSAK (900 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G1223012300599 MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102667",
                    "waktu_lapor": "01/02/2023 10:34:07",
                    "waktu_response": "01/02/2023 10:35:43",
                    "waktu_recovery": "01/02/2023 12:07:58",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 5535,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zulay",
                    "alamat_pelapor": "JL GG. KARYA No. RT.0 RW.0 DUREN JAYA",
                    "no_telp_pelapor": "6285691385172",
                    "keterangan_pelapor": "ada kendala di kilomiter dan lampu indikator nya hidup lampu oren.\\ndan tambah boros banget.\\nmohon di cek kan.\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K3223020100138",
                    "waktu_lapor": "01/02/2023 10:34:20",
                    "waktu_response": "01/02/2023 10:36:52",
                    "waktu_recovery": "01/02/2023 11:55:21",
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 4709,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FANI ",
                    "alamat_pelapor": "JL.NUSANTARA POROS NO.17 RT.0/0  KEL WOSI KEC.  MANOKWARI BARAT, KAB. MANOKWARI, PAPUA BARAT ( DEPAN KANTOR BERITA ANTARA ) ",
                    "no_telp_pelapor": "81284623507",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, TGL 29/01/2023 PELANGGAN MENGAJUKAN PERMOHONAN TURUN DAYA ( R2T/3500VA- R1T/2200VA ) DENGAN NO AGENDA: 424109922301294565 DAN NO REG : 4241015020692 NAMUN BELUM BISA MELAKUKAN PEMBAYARAN KARENA STATUS PADA APLIKASI AP2T \\\"PERMOHONAN BELUM DISAHKAN MANAGER\\",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANOKWARI KOTA"
                },
                {
                    "no_laporan": "K5323020100302",
                    "waktu_lapor": "01/02/2023 10:34:29",
                    "waktu_response": "01/02/2023 11:12:10",
                    "waktu_recovery": "01/02/2023 11:15:56",
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DAVID ",
                    "alamat_pelapor": "JL RAYA SAMARANG NO 76 KEL CINTA ASIH KEC SAMARANG KAB GARUT / SEBRANG YAYASAN NURUL ILAHI ",
                    "no_telp_pelapor": "082118500500",
                    "keterangan_pelapor": "PETUGAS MELAKUKAN PENANGANAN GANGGUAN TGL (2 BULAN YANG LALU) DENGAN CARA SAMBUNG LANGSUNG. PTL MENYALA. PELANGGAN INGIN DINORMALKAN KEMBALI. IDPEL 532931826075",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LELES"
                },
                {
                    "no_laporan": "K5423020102673",
                    "waktu_lapor": "01/02/2023 10:34:35",
                    "waktu_response": "01/02/2023 10:38:34",
                    "waktu_recovery": "01/02/2023 10:54:52",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000665488",
                    "nama_pelapor": "IBU YUNITA",
                    "alamat_pelapor": "KK GRIYA CIBINONG INDAH1 BLOK  I NO.3 RT. 04/ - KEL. NAGGEWER KEC. CIBINONG KAB BOGOR JABAR (DEKAT POS RONDA RT 04)",
                    "no_telp_pelapor": "02129455029",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER KABEL SR  KARENA RENOVASI. PEMOHON SELAKU YANG DIKUASAKAN PERSIL TSB. TERKAIT K5423013005376 BELUM ADA TINDAKLANJUT HINGGA SAAT INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102674",
                    "waktu_lapor": "01/02/2023 10:34:45",
                    "waktu_response": "01/02/2023 11:12:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2273,
                    "durasi_recovery_time": 33941934,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDNA",
                    "alamat_pelapor": "DN SO'ONGAN No. RT.0 RW.0 DUNGKEK",
                    "no_telp_pelapor": "6282335353335",
                    "keterangan_pelapor": "MUTASI_K (G9923020188180:mohon bantuan) - tidak bisa diisi pulsa token keluar notifikasi melebihi batas padahal sudah tanggal 01/02/2023. Tolong dibantu Bapak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020102676",
                    "waktu_lapor": "01/02/2023 10:35:01",
                    "waktu_response": "01/02/2023 10:37:07",
                    "waktu_recovery": "01/02/2023 10:44:57",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 470,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025879108",
                    "nama_pelapor": "IBU MELIA ",
                    "alamat_pelapor": "JL PROKLAMASI NO 63 A RT 7 RW 3 KEL. PEGANGSAAN KEC. MENTENG JAKPUS ACUAN : SEBRANG TOKO BUKU IMANUEL ",
                    "no_telp_pelapor": "0213153036",
                    "keterangan_pelapor": "PELANGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA 12.6 KWH. NO TOKEN : 1596 2061 6843 9500 6625",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102677",
                    "waktu_lapor": "01/02/2023 10:35:01",
                    "waktu_response": "01/02/2023 11:04:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1771,
                    "durasi_recovery_time": 33942420,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "evankurniawannn1@gmail.com",
                    "alamat_pelapor": "JALAN PENDIDIKAN, KELURAHAN TEGAL REJO, KECAMATAN MEDAN PERJUANGAN",
                    "no_telp_pelapor": "082277742727",
                    "keterangan_pelapor": "MUTASI_K (G9923020188167:c) - TGL 31-01-2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEBRUARI 2023 TELAH DILUNASI MELALUI BANK BSI PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102679",
                    "waktu_lapor": "01/02/2023 10:35:06",
                    "waktu_response": "01/02/2023 10:38:57",
                    "waktu_recovery": "01/02/2023 10:57:18",
                    "durasi_response_time": 231,
                    "durasi_recovery_time": 1101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salmiyana",
                    "alamat_pelapor": "Rachita Garden 3 Blok C3/06",
                    "no_telp_pelapor": "6285255625744",
                    "keterangan_pelapor": "Mohon dibantu untuk mempercepat pemasangan listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020102681",
                    "waktu_lapor": "01/02/2023 10:35:33",
                    "waktu_response": "01/02/2023 10:35:55",
                    "waktu_recovery": "01/02/2023 10:37:04",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dina",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "nformasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102683",
                    "waktu_lapor": "01/02/2023 10:35:37",
                    "waktu_response": "01/02/2023 10:48:27",
                    "waktu_recovery": "01/02/2023 11:15:26",
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 1619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ema",
                    "alamat_pelapor": "PR TAMAN KARANG BAHAGIA A2 No.9 RT.0 KRGBAHAGIA",
                    "no_telp_pelapor": "6282299031416",
                    "keterangan_pelapor": "mcb lemah, jepret terus sudah ganti box bayar 350rb tetep masih jepret.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102684",
                    "waktu_lapor": "01/02/2023 10:35:44",
                    "waktu_response": "01/02/2023 10:43:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 481,
                    "durasi_recovery_time": 33943667,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mks Bbt",
                    "alamat_pelapor": "DN WOLOLORA KEC.BOLA KAB.SIKKA No.0 RT.11 RW.6 UMA UTA",
                    "no_telp_pelapor": "6281391715259",
                    "keterangan_pelapor": "MUTASI_K (G9923020188140:tegangan drop) - mohon di bantu penormalanya tegangan tidak normal di area berikut ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020102685",
                    "waktu_lapor": "01/02/2023 10:35:50",
                    "waktu_response": "01/02/2023 10:57:59",
                    "waktu_recovery": "01/02/2023 12:19:43",
                    "durasi_response_time": 1329,
                    "durasi_recovery_time": 4904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sugeng Setiawan, S. H.",
                    "alamat_pelapor": "KP KARANGASEM No. RT.0 RW.0",
                    "no_telp_pelapor": "6283847899333",
                    "keterangan_pelapor": "Geser Meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5123020100494",
                    "waktu_lapor": "01/02/2023 10:35:55",
                    "waktu_response": "01/02/2023 10:37:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33944030,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JESIKA",
                    "alamat_pelapor": "JL CIPULIR 1 NO16 RT 7 RW 4 KEL CIPULIR KEC KEBAYORAN LAMA JAKSEL / DEKAT PASAR CIDODOL",
                    "no_telp_pelapor": "081282232388",
                    "keterangan_pelapor": "MUTASI_K (G9923020188141:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 18.95\\n13173862448376231835, TIDAK ADA PETUGAS MELAKUKAN PEMBARUAN APP METER.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102689",
                    "waktu_lapor": "01/02/2023 10:36:03",
                    "waktu_response": "01/02/2023 10:40:30",
                    "waktu_recovery": "01/02/2023 10:51:04",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.Ibnu Qayim Abdhy",
                    "alamat_pelapor": "desa parhorboan paniaran' rumah Jonsius Nababan",
                    "no_telp_pelapor": "62811645539",
                    "keterangan_pelapor": "PSB belum selesai dipasang, sudah HT:  2 minggu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIBORONG-BORONG"
                },
                {
                    "no_laporan": "K5423020102693",
                    "waktu_lapor": "01/02/2023 10:36:15",
                    "waktu_response": "01/02/2023 10:42:08",
                    "waktu_recovery": "01/02/2023 10:46:42",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hanna Rouli",
                    "alamat_pelapor": "- - No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281393481506",
                    "keterangan_pelapor": "sudah membeli pulsa token, tetapi gagal terus. \\nmohon bantuannya. trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020102700",
                    "waktu_lapor": "01/02/2023 10:36:54",
                    "waktu_response": "01/02/2023 10:41:58",
                    "waktu_recovery": "01/02/2023 10:43:19",
                    "durasi_response_time": 304,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003387236",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "KP RANCABANGO JL. IR H.JUANDA RT.3/RW.15 KEL PANGLAYUNGA KEC CIPEDES KOTA TASIKMALAYA SETEMPAT ALFAMART",
                    "no_telp_pelapor": "0859144715050",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 304 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5123020100498",
                    "waktu_lapor": "01/02/2023 10:37:04",
                    "waktu_response": "01/02/2023 11:19:47",
                    "waktu_recovery": "01/02/2023 19:47:18",
                    "durasi_response_time": 2563,
                    "durasi_recovery_time": 30451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0107556",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "JL WONOKROMO SS NO 56 B RT4 RW5 KEL WONOKROMO KEC WONOKROMO KOTA SURABAYA / DEKAT MASJID ",
                    "no_telp_pelapor": "0317438371",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA , TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 BERIKUT BK  TELAH DILUNASI VIA PC POS \\tBANK TABUNGAN NEGARA , NAMUN PELANGGAN INFOKAN TIDAK MERASA MELUNASI TAGLIS JANUARI 2023 TERSEBUT. PTL MINTA DISAMBUNG KEMBALI, IDPEL TIDAK BISA DIENTRY KARENA ADA LAPORAN SEBELUMNYA VIA PLN MOBILE K5423013110317",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020102702",
                    "waktu_lapor": "01/02/2023 10:37:09",
                    "waktu_response": "01/02/2023 10:44:46",
                    "waktu_recovery": "01/02/2023 11:11:46",
                    "durasi_response_time": 457,
                    "durasi_recovery_time": 1620,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ady Jaya Pratama",
                    "alamat_pelapor": "DSN DAMAI DS GEUDONG TAMPU,",
                    "no_telp_pelapor": "6281271854200",
                    "keterangan_pelapor": "MOHON DI TINDAK LANJUTI TERKAIT PRIHAL PENYAMBUNGAN BARU YANG MANA TELAH DI LAKUKAN PEMBAYARAN PADA TANGGAL DESEMBER 2022 DENGAN NO REGISTRASI 1122512018923 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MAHON AGAR SEGERA DI TINDAK LANJUTI UNTUK DI LAKUKAN CETAK PERINTAH KERJA TERIMA KASIH ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BIREUEN"
                },
                {
                    "no_laporan": "K5423020102703",
                    "waktu_lapor": "01/02/2023 10:37:18",
                    "waktu_response": "01/02/2023 10:44:22",
                    "waktu_recovery": "01/02/2023 12:08:07",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 5025,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000711458",
                    "nama_pelapor": "BP FARIZ",
                    "alamat_pelapor": "JL KOPERPU 1 NO. 90, RT 6 RW 18 KELURAHAN AREN JAYA KECAMATAN BEKASI TIMUR KOTA BEKASI 17111. LOKASI RUMAH BERADA DI PINGGIR KALI",
                    "no_telp_pelapor": "08998389009 ",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 2023 = 49475, ST BERDASARKAN APP TGL 01/02/2023 = 49433. REK (BELUM DILUNASI). (RUMAH KOSONG SEJAK 10/01/2023 HINGGA 30/01/2023, BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU, PETUGAS RUTIN DATANG)",
                    "media": "Email",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020102707",
                    "waktu_lapor": "01/02/2023 10:37:32",
                    "waktu_response": "01/02/2023 11:45:12",
                    "waktu_recovery": "01/02/2023 15:28:19",
                    "durasi_response_time": 4060,
                    "durasi_recovery_time": 13387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SAIFUL HADI",
                    "alamat_pelapor": "JLN. AHMAD YANI, RT. 20/RW. 07 RK. B, PONCOWATI,TERBANGGI BESAR, LAMPUNG TENGAH, LAMPUNG. DEKAT KANTOR POS PONCOWATI",
                    "no_telp_pelapor": "0895376717370",
                    "keterangan_pelapor": "\\nMOHON UNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER \\nTIANG DIKARENAKAN  RENOVASI BANGUNAN DENGAN NO. KTP PENANGGUNG JAWAB\\n1802072211950005 . ANM SAIFUL HADI  PEMOHON \\nMENGAKU SEBAGAI PENANGGUNG JAWAB. PELANGGAN TELAH \\nMEMPERSIAPKAN LAHAN UNTUK TIANG.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDAR JAYA"
                },
                {
                    "no_laporan": "K2323020100107",
                    "waktu_lapor": "01/02/2023 10:37:24",
                    "waktu_response": "01/02/2023 10:39:17",
                    "waktu_recovery": "01/02/2023 10:54:09",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MADE MURDIANA",
                    "alamat_pelapor": "JL PANTAI KUTA 3 GG POPPIES 1 RT. - BR PANDEMAS KEL. KUTA SELATAN KEC. KUTA KAB BADUNG. ",
                    "no_telp_pelapor": "0361760045",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT, PELANGGAN KWH AMR MENGINFORMASIKAN BAHWA STAND APP AWAL DAN AKHIR DI APP METER TIDAK TERLIHAT. INFORMASI PELANGGAN BIASANYA LAYAR APP MENUNJUKAN STAND AWAL DAN AKHIR NAMUN SAAT INI TIDAK TERLIHAT. PTL MENYALA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020102709",
                    "waktu_lapor": "01/02/2023 10:37:26",
                    "waktu_response": "01/02/2023 11:13:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2142,
                    "durasi_recovery_time": 33941904,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Taman Indah622",
                    "alamat_pelapor": "KP LAOK SABA NYABAKAN TMR No.0 RT.4 RW.1 NYABAKAN T",
                    "no_telp_pelapor": "6285257045401",
                    "keterangan_pelapor": "MUTASI_K (G9923020188259:mohon bantuan) - gagal memasukkan token mohon bantuan butuh kct/ key change token ini nomernya.14001920330 atas nama misnawan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020102710",
                    "waktu_lapor": "01/02/2023 10:37:35",
                    "waktu_response": "01/02/2023 11:46:45",
                    "waktu_recovery": "01/02/2023 13:43:56",
                    "durasi_response_time": 4150,
                    "durasi_recovery_time": 7031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul kowi",
                    "alamat_pelapor": "JL KENANGA No. MLAJAH",
                    "no_telp_pelapor": "6281973258802",
                    "keterangan_pelapor": "slmt pagi Bpk/ ibu \\nsudah berjalan 2 Mingguan saya membeli token selalu gagal dalam pembelian nya.\\nsya sudah melakukan pengaduan kpda PLN mobile sebelumnya dan keterangan nya disuruh melakukan pembelian pada tanggal 1 Februari, dan tetap saja keterangan nya selalu gagal dalam pembelian nya, mohon segera di proses Bpk/ibu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020102712",
                    "waktu_lapor": "01/02/2023 10:37:37",
                    "waktu_response": "01/02/2023 10:42:31",
                    "waktu_recovery": "01/02/2023 11:38:45",
                    "durasi_response_time": 294,
                    "durasi_recovery_time": 3374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14330846859",
                    "nama_pelapor": "BP DADANG",
                    "alamat_pelapor": "KP SEPATAN JL RAYA MAUK KM 11 RT-2 / RW-2 KEL SEPATAN KEC SEPATAN, KAB TANGERANG. ACUAN : SETEMPAT KIOS PISANG / DEPAN SPBU SEPATAN",
                    "no_telp_pelapor": "02122259368",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). NO TOKEN 5009 6938 6265 6286 8664",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102717",
                    "waktu_lapor": "01/02/2023 10:38:09",
                    "waktu_response": "01/02/2023 10:52:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 884,
                    "durasi_recovery_time": 33943119,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDUL HALIM",
                    "alamat_pelapor": "DS SB SUKO No. 0 RT. 4 RW. 1 KRAJAN 1",
                    "no_telp_pelapor": "6285258806685",
                    "keterangan_pelapor": "MUTASI_K (G9923020188150:gangguan) - di blokir minta nomor regestrasi mau bayar tagsus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020102718",
                    "waktu_lapor": "01/02/2023 10:38:11",
                    "waktu_response": "01/02/2023 10:48:41",
                    "waktu_recovery": "01/02/2023 11:58:48",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 4207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maulanaajisaputra",
                    "alamat_pelapor": "KP KALI ULU No.0 RT.000 RW.00 CIKARANG",
                    "no_telp_pelapor": "6281311766686",
                    "keterangan_pelapor": "hasil catat meter sama pembayaran berbeda.  Kwh cuma kena 463 perKWH 1.352  . 463x1.353=625.976 pas mau pembayaran menjadi 763.088",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102720",
                    "waktu_lapor": "01/02/2023 10:38:23",
                    "waktu_response": "01/02/2023 11:00:59",
                    "waktu_recovery": "01/02/2023 11:27:46",
                    "durasi_response_time": 1356,
                    "durasi_recovery_time": 1607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE MUSLIM",
                    "alamat_pelapor": "Gg. Satria IV No.2",
                    "no_telp_pelapor": "6281325797899",
                    "keterangan_pelapor": "mohon untuk pindahkan tiang listrik karna sudah tidak terpakai,dan posisi kurang pas,hingga mengganggu jalan masuk,terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020102721",
                    "waktu_lapor": "01/02/2023 10:38:28",
                    "waktu_response": "01/02/2023 11:02:58",
                    "waktu_recovery": "01/02/2023 12:19:04",
                    "durasi_response_time": 1470,
                    "durasi_recovery_time": 4566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuspoka",
                    "alamat_pelapor": "JL PARAK PISANG No.25 RT.1 RW.5",
                    "no_telp_pelapor": "6285274692260",
                    "keterangan_pelapor": "mohon bantuan pak ,token saya eror pak,,bantu satu pak,lampu mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5523020100331",
                    "waktu_lapor": "01/02/2023 10:38:57",
                    "waktu_response": "01/02/2023 10:48:19",
                    "waktu_recovery": "01/02/2023 11:55:02",
                    "durasi_response_time": 562,
                    "durasi_recovery_time": 4003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMID ",
                    "alamat_pelapor": "JL. CIANTRA NO 365 RT007 RW004 DESA CIANTRA KEC CIKARANG SELATAN KAB BEKASI. DIDEKAT MASJID BAITUL AZIZ ",
                    "no_telp_pelapor": "087779229200",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN PULSA KARENA TERTERA BLOCKING TOKEN NAMUN PADA SISTEM TIDAK ADA ANGSURAN YG JATUH TEMPO // PTL MENYALA SISA KWH 27.58",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102728",
                    "waktu_lapor": "01/02/2023 10:39:29",
                    "waktu_response": "01/02/2023 10:45:24",
                    "waktu_recovery": "01/02/2023 10:49:08",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firman hidayat",
                    "alamat_pelapor": "RT 002 RW 002 Blok Pahing Desa Rawaurip Kec.Pangenan Kab.Cirebon",
                    "no_telp_pelapor": "6289630655808",
                    "keterangan_pelapor": "siang kak,dirumah saya kenapa tagihan bln februari besar bgt,kenaikannya sampai 2x lipat dari tagihan sebelum²nya.padahal konsumsi listrik spt bulan² kemarin?tolong dijawab kak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020102729",
                    "waktu_lapor": "01/02/2023 10:39:36",
                    "waktu_response": "01/02/2023 10:44:56",
                    "waktu_recovery": "01/02/2023 10:49:09",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irji",
                    "alamat_pelapor": "gg Seroja 2. ujung gg.Dahlia",
                    "no_telp_pelapor": "6281364242979",
                    "keterangan_pelapor": "tiang kayu keropos dan sudah bolong bagian tengah, hampir tumbang, beresiko tumbang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020102730",
                    "waktu_lapor": "01/02/2023 10:39:42",
                    "waktu_response": "01/02/2023 10:46:39",
                    "waktu_recovery": "01/02/2023 12:33:30",
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 6411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PLN ULP SUNGGUMINASA",
                    "alamat_pelapor": "JL POROS MALINO No.00 RT.0 RW.0 MAWANG",
                    "no_telp_pelapor": "6281342230405",
                    "keterangan_pelapor": "tològ diperiksa kwhmeternya sering mati padahal pemakaian sedikit.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020102731",
                    "waktu_lapor": "01/02/2023 10:39:46",
                    "waktu_response": "01/02/2023 10:43:05",
                    "waktu_recovery": "01/02/2023 12:00:55",
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 4670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FARIZIK",
                    "alamat_pelapor": "PR KOMPLEK KODAM JL MERIAM BLOK R RT 2/5 KEL PESANGGRAHAN KEC PESANGGRAHAN (DEPOT AIR ISI LANG ASRAF)",
                    "no_telp_pelapor": "085163063208",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ). SISA = 1361 KWH. NO TOKEN : 5744 4434 1549 7954 6546, 3003 8358 5532 2956 8744 DAN 4079 5587 0410 4770 6061",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102732",
                    "waktu_lapor": "01/02/2023 10:39:52",
                    "waktu_response": "01/02/2023 10:40:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 33943867,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01108718873",
                    "nama_pelapor": "IBU NANI",
                    "alamat_pelapor": "JL KEBON MANGGA I GG SD INPRES NO 27 RT12/RW3 KEL CIPULIR KEC KEBAYORAN LAMA JAKSEL ",
                    "no_telp_pelapor": "082125551638",
                    "keterangan_pelapor": "MUTASI_K (G9923020188143:urgent) - MOHON BANTUAN PENGINPUTAN TOKEN GAGAL UP DATE VKRN 43 ( PTL TIDAK PADAM ) SISA KWH = 17",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102734",
                    "waktu_lapor": "01/02/2023 10:40:11",
                    "waktu_response": "01/02/2023 11:02:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1324,
                    "durasi_recovery_time": 33942557,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IVAN",
                    "alamat_pelapor": "JL BILAL GG CEMPAKA No.21D MDN TIMUR",
                    "no_telp_pelapor": "6282311811889",
                    "keterangan_pelapor": "MUTASI_K (G9923020188170:c) - pergantian kwh meter belum dilakukan.\\nLaporan sudah dilakukan sebelumnya sejak tengah oktober 2022.\\n\\nnomor laporan\\nK5222100500170\\ng9922100537636\\nK1222100500167\\nK1422101500239\\nK1222110100225\\nK5422120505195\\nK5422120506417\\nK5423010203217\\n\\nmohon segera dilakukan pergantiannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020102735",
                    "waktu_lapor": "01/02/2023 10:40:17",
                    "waktu_response": "01/02/2023 10:43:36",
                    "waktu_recovery": "01/02/2023 13:44:03",
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 10827,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hidayat",
                    "alamat_pelapor": "GG BONJOL No. RT.4 RW.3 PINDOK JAY",
                    "no_telp_pelapor": "6285781400321",
                    "keterangan_pelapor": "Pengisian token listrik PLN Gagal Berulang Kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102736",
                    "waktu_lapor": "01/02/2023 10:40:19",
                    "waktu_response": "01/02/2023 11:30:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2987,
                    "durasi_recovery_time": 33940886,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muharir Harir",
                    "alamat_pelapor": "JL CANDIREJO No.0 RT.01 RW.7 ITI WANGI",
                    "no_telp_pelapor": "6285384704782",
                    "keterangan_pelapor": "MUTASI_K (G9923020188189:app error) - mcb rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOMULYO"
                },
                {
                    "no_laporan": "K5423020102741",
                    "waktu_lapor": "01/02/2023 10:40:41",
                    "waktu_response": "01/02/2023 10:43:44",
                    "waktu_recovery": "01/02/2023 13:14:48",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 9064,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINA",
                    "alamat_pelapor": "KOMPLEK DEPLU PONDOK AREN JL CARAKA RAYA BLOK B NO. 55 KEL. PONDOK BETUNG KEC. PONDOK AREN KOTA TANGERANG SELATAN BANTEN (DEKAT MESJID AL IKHWAN/SEKOLAH AL IKHWAN) ",
                    "no_telp_pelapor": "08111741222",
                    "keterangan_pelapor": "TGL 31/12/22 TUNGGAKAN REK DES 22 BERIKUT BK DAN TGL 02/01/23 REK BERJALAN JAN 23 TELAH DILUNASI VIA BANK NIAGA, MOHON AGAR PTL SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102742",
                    "waktu_lapor": "01/02/2023 10:40:42",
                    "waktu_response": "01/02/2023 10:49:51",
                    "waktu_recovery": "01/02/2023 11:02:59",
                    "durasi_response_time": 549,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yasin Syarif",
                    "alamat_pelapor": "JL PS II LR BANTENG M",
                    "no_telp_pelapor": "6281268744720",
                    "keterangan_pelapor": "stroom token listrik bertuliskan gagal ketika di ketik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102749",
                    "waktu_lapor": "01/02/2023 10:41:51",
                    "waktu_response": "01/02/2023 10:42:12",
                    "waktu_recovery": "01/02/2023 10:53:58",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 706,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116657303",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL MATRAMAN DLM II NO.23 RT-11 / RW-8 KEL PEGANGSAAN DUA KEC MENTENG JAKPUS",
                    "no_telp_pelapor": "089604103256",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 35.KWH (TOKEN 6546 1331 5984 6323 2788, TOKEN 3212 9332 1354 7348 5169 DAN TOKEN 3212 9332 1354 7348 5169) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102752",
                    "waktu_lapor": "01/02/2023 10:41:58",
                    "waktu_response": "01/02/2023 10:46:49",
                    "waktu_recovery": "01/02/2023 12:33:38",
                    "durasi_response_time": 291,
                    "durasi_recovery_time": 6409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "APKT PLN MATTOANGIN",
                    "alamat_pelapor": "JL BM PALANGGA MAS J1 No.001",
                    "no_telp_pelapor": "6281248710033",
                    "keterangan_pelapor": "sudah bayar minta di sambung kembali ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020102753",
                    "waktu_lapor": "01/02/2023 10:42:03",
                    "waktu_response": "01/02/2023 10:48:35",
                    "waktu_recovery": "01/02/2023 11:55:58",
                    "durasi_response_time": 392,
                    "durasi_recovery_time": 4043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Maria Ulfah",
                    "alamat_pelapor": "Jl. Tol Jakarta - Cikampek Blok CC21 No.7",
                    "no_telp_pelapor": "6285717722540",
                    "keterangan_pelapor": "tidak bisa isi ulang token.\\nstatus toker di blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102754",
                    "waktu_lapor": "01/02/2023 10:42:22",
                    "waktu_response": "01/02/2023 10:45:27",
                    "waktu_recovery": "01/02/2023 14:09:03",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 12216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CITRA IJIYANTO ",
                    "alamat_pelapor": "PERUM PERMATA PAMULANG JL PERMATA INDAH BLOK H1 NO 16 KEL BAKTI JAYA KEC SETU TANGSEL BANTEN AUAN DEKAT LAOANGAN BOLA/ DEKAT GARDU PLN ",
                    "no_telp_pelapor": "082211990305",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP .  PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5523020100334",
                    "waktu_lapor": "01/02/2023 10:42:27",
                    "waktu_response": "01/02/2023 10:50:05",
                    "waktu_recovery": "01/02/2023 11:57:21",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 4036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI OKTA",
                    "alamat_pelapor": "JL KP. CIKARANG JATI RT.10 RW.3 JAYAMULYA, JAYAMULYA, SERANG BARU, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "6285880150827",
                    "keterangan_pelapor": "\\\"PELANGGAN PENDAFTARAN PB (B1T/450VA )\\nKODE PEMBAYARAN / KODE BOOKING/NO AGENDA : 5370312073676, 5370312073677,\\nBP LUNAS PADA TGL (21/1/2023), PELANGGAN SUDAH   MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102755",
                    "waktu_lapor": "01/02/2023 10:42:21",
                    "waktu_response": "01/02/2023 10:51:03",
                    "waktu_recovery": "01/02/2023 11:46:30",
                    "durasi_response_time": 522,
                    "durasi_recovery_time": 3327,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JUMI",
                    "alamat_pelapor": "JL JOGLO RAYA PR TAMAN ALFA INDAH BLOK D8 NO 11 DS KEMBANGAN UTARA KEC KEMBANGAN JAKARTA BARAT ",
                    "no_telp_pelapor": "02122547092",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR,DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020102757",
                    "waktu_lapor": "01/02/2023 10:42:24",
                    "waktu_response": "01/02/2023 10:42:48",
                    "waktu_recovery": "01/02/2023 10:48:13",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yato",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102759",
                    "waktu_lapor": "01/02/2023 10:42:53",
                    "waktu_response": "01/02/2023 10:55:25",
                    "waktu_recovery": "01/02/2023 13:33:48",
                    "durasi_response_time": 752,
                    "durasi_recovery_time": 9503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "55324",
                    "nama_pelapor": " IBU SARI ",
                    "alamat_pelapor": "GG KANCIL RT 3 RW 2 NO 16 KP BENDUNGAN KEL RAGUNAN KEC PASAR MINGGU JAKSEL ",
                    "no_telp_pelapor": "02178832775",
                    "keterangan_pelapor": "TGL 31/01/23 PELANGGAN TELAH MELUNASI TAGIHAN REKNING BULAN JAN 23. PTL MINTA DISAMBUNG KEMBALI. INFO PELANGGAN BELUM ADA PENANGANAN. CC.54.ABDULRAHMAN, 19:00, 26/01/23",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102762",
                    "waktu_lapor": "01/02/2023 10:43:12",
                    "waktu_response": "01/02/2023 11:17:05",
                    "waktu_recovery": "01/02/2023 11:38:32",
                    "durasi_response_time": 2033,
                    "durasi_recovery_time": 1287,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000007308905",
                    "nama_pelapor": "IBU YANA HANDAYANI",
                    "alamat_pelapor": "KK KOTA WISATA BLOK RB4 NO 6 JL ORLANDO KEL CIANGSANA KEC GN PUTRI KAB BOGOR ( DEKAT MARKET CITY KOTA WISATA)",
                    "no_telp_pelapor": "081315079627",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 23/01/23 PELANGGAN DENGAN ID METER 86064751539 MEMBELI TOKEN VIA M-BANKING BCA SEBESAR RP. 200.000,- DAN NO TOKEN 1897 1503 8571 0306 9101 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA TERPAKAI. SISA KWH : 29.64 TERKAIT K5423012403243\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020102764",
                    "waktu_lapor": "01/02/2023 10:43:21",
                    "waktu_response": "01/02/2023 10:59:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 959,
                    "durasi_recovery_time": 33942732,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ari topan",
                    "alamat_pelapor": "Jl. Wonodri Sendang I No.7",
                    "no_telp_pelapor": "6281229508808",
                    "keterangan_pelapor": "MUTASI_K (G9923020188155:token gagal) - top up gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020102768",
                    "waktu_lapor": "01/02/2023 10:43:34",
                    "waktu_response": "01/02/2023 10:51:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 457,
                    "durasi_recovery_time": 33943221,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wibowo Budi Utomo",
                    "alamat_pelapor": "Jl. Veteran No.136",
                    "no_telp_pelapor": "6288221559409",
                    "keterangan_pelapor": "MUTASI_K (G9923020188148:mohon cek app) - Terjadi percikan api pada kabel di dalam unit KWh meter ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102772",
                    "waktu_lapor": "01/02/2023 10:43:56",
                    "waktu_response": "01/02/2023 10:59:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 909,
                    "durasi_recovery_time": 33942747,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endri Puji Wahono",
                    "alamat_pelapor": "Gg. VII No.9",
                    "no_telp_pelapor": "6285101901520",
                    "keterangan_pelapor": "MUTASI_K (G9923020188153:gangguan keypad kwh) - Tombol keypad main2, sulid masukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5323020100314",
                    "waktu_lapor": "01/02/2023 10:44:27",
                    "waktu_response": "01/02/2023 10:47:23",
                    "waktu_recovery": "01/02/2023 11:33:53",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PA YUDI",
                    "alamat_pelapor": "JL. SUKAHURIP, KP. SUKAHURIP RT 7 RW 3 DS. JATIJAYA KEC. GUNUNG TANJUNG KAB. TASIKMALAYA /  DEKAT MASJID JAMI",
                    "no_telp_pelapor": "082317678547",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 15.92 KWH, NO TOKEN : 6995 8244 7010 1872 5435, NO METER : 56507238709",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5323020100315",
                    "waktu_lapor": "01/02/2023 10:44:32",
                    "waktu_response": "01/02/2023 10:52:48",
                    "waktu_recovery": "01/02/2023 12:05:14",
                    "durasi_response_time": 496,
                    "durasi_recovery_time": 4346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "JL  - KK VILLA MUTIARA 2  BLOK B1 NO.27  KEL , CIANTRA, KEC CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT/SAMPING ALFAMART  ",
                    "no_telp_pelapor": "6285882057244",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN  PD  DENGAN NO AGENDA 537039922211024850 DAN SUDAH DILAKUKAN PEMBAYARAN TGL  21/11/2022  DENGAN NOREG 5370355021228 NAMUN BELUM ADA REALISASI.MOHON DIBANTU DAN KONFIRMASI PELANGGAN . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102780",
                    "waktu_lapor": "01/02/2023 10:45:01",
                    "waktu_response": "01/02/2023 10:45:55",
                    "waktu_recovery": "01/02/2023 10:46:51",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "taroo",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102781",
                    "waktu_lapor": "01/02/2023 10:45:09",
                    "waktu_response": "01/02/2023 10:53:20",
                    "waktu_recovery": "01/02/2023 12:05:40",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 4340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gunawan Yasin",
                    "alamat_pelapor": "KK GRAHA SUKADAMI B4 No.37 RT.000 RW.00 SUKADAMI",
                    "no_telp_pelapor": "6283805802088",
                    "keterangan_pelapor": "pengajuan pasang baru susah untuk dapat no NIDI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102783",
                    "waktu_lapor": "01/02/2023 10:45:21",
                    "waktu_response": "01/02/2023 10:46:26",
                    "waktu_recovery": "01/02/2023 12:39:35",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 6789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENI ",
                    "alamat_pelapor": "JL POROS SUKAMAKMUR RT 2/1 KEL KOTA MAKMUR KEC GUNUNG SAIRAN KAB KAMPAR ( DEKAT PRAKTEK DOKTER / SETEMPAT KEDAI REKSI )",
                    "no_telp_pelapor": "082381038081",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH :11.17 ( NO TOKEN : 0115 7238 9115 2875 3434 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LIPAT KAIN"
                },
                {
                    "no_laporan": "K5423020102788",
                    "waktu_lapor": "01/02/2023 10:45:25",
                    "waktu_response": "01/02/2023 12:02:57",
                    "waktu_recovery": "01/02/2023 12:07:05",
                    "durasi_response_time": 4652,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Aditya",
                    "alamat_pelapor": "DN PENJOLAN No. RT.2 RW.1 KARANGBEND",
                    "no_telp_pelapor": "6285157783034",
                    "keterangan_pelapor": "Pembelian token listrik baik offline maupun online di PLN Mobile selalu gagal/tidak berhasil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020102791",
                    "waktu_lapor": "01/02/2023 10:46:11",
                    "waktu_response": "01/02/2023 10:57:20",
                    "waktu_recovery": "01/02/2023 11:14:58",
                    "durasi_response_time": 669,
                    "durasi_recovery_time": 1058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NENI",
                    "alamat_pelapor": "PR GRAND PERMATA BLOK ED 06 RT12/10 JL RAYA MAUK  PISANGAN JAYA SEPATAN TANGERANG. DEPAN MUSOLA",
                    "no_telp_pelapor": "02122225427",
                    "keterangan_pelapor": "KURANG TAGIH. ST AKHIR FEB 22 = 16378 . ST APP TGL 01/02/23 = 19948. ACMT = 19833. REK BELUM DILUNASI MENUNGGU KOREKSI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K1223020100113",
                    "waktu_lapor": "01/02/2023 10:46:26",
                    "waktu_response": "01/02/2023 10:49:27",
                    "waktu_recovery": "01/02/2023 11:02:43",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TANTI",
                    "alamat_pelapor": "JL WONOGIRI KEL MABAR HILIR NO - RT-- / RW-- KEC MEDAN DELI KOTA MEDAN SUMUT ACUAN: GG AMAL 4",
                    "no_telp_pelapor": "089652161260",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN 60427983528423876648. TIDAK ADA KETERANGAN BERHASIL ATAU GAGAL DAN KWH TIDAK BERTAMBAH (SISA KWH 2800 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102795",
                    "waktu_lapor": "01/02/2023 10:46:52",
                    "waktu_response": "01/02/2023 10:56:34",
                    "waktu_recovery": "01/02/2023 11:13:37",
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 1023,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BONA",
                    "alamat_pelapor": "JL GREENLAND KALIJAGA RESIDENCE C. 01, KALIJAGA, HARJAMUKTI, KOTA CIREBON, JAWA BARAT",
                    "no_telp_pelapor": "082128757005",
                    "keterangan_pelapor": "TGL 18/08/22 PROSES PB (R1T/2.200 VA) DENGAN NO AGENDA 533119912208180956 DAN NO REG 5331112122502. BP DAN STROOM AWAL TELAH DILUNASI. PADA DATA AP2T TERDAPAT KETERANGAN PEMBATALAN PERMOHONAN DI TGL 21/09/22. PELANGGAN TETAP MENGINGINKAN PROSES PB TSB DILANJUTKAN . TERKAIT K5423012705183",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020102796",
                    "waktu_lapor": "01/02/2023 10:46:54",
                    "waktu_response": "01/02/2023 10:59:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 736,
                    "durasi_recovery_time": 33942742,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "made budhi",
                    "alamat_pelapor": "JL PATIN No.03",
                    "no_telp_pelapor": "6283150460370",
                    "keterangan_pelapor": "MUTASI_K (G9923020188154:kabel menjuntai) - minta tolong kabel listrik yg menjuntai d lokasi ini diperbaiki ya pak. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA BARAT"
                },
                {
                    "no_laporan": "K5423020102806",
                    "waktu_lapor": "01/02/2023 10:47:49",
                    "waktu_response": "01/02/2023 10:51:47",
                    "waktu_recovery": "01/02/2023 11:06:59",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000047632",
                    "nama_pelapor": "BP ARMAN",
                    "alamat_pelapor": "JL. TERS. PEMBANGUNAN, KP.CIKOPO RT 2 RW 11 DESA JAYARAGA, KEC TAROGONG KIDUL",
                    "no_telp_pelapor": "088218156260",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH TARIF MENJADI SUBSIDI (R1T/900 VA) DENGAN NO KTP PEMILIK 3205051707580002 A/N RACHMAT. DAN NO. KTP DIBERI KUASA 3205051001930003 AN. ARMAN KHOERUDIN. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. SESUAI INFO PELANGGAN NO NIK PEMILIK PERSIL TELAH TERDAFTAR SEBAGAI PENERIMA SUBSIDI PADA DTKS",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5423020102807",
                    "waktu_lapor": "01/02/2023 10:47:53",
                    "waktu_response": "01/02/2023 10:51:38",
                    "waktu_recovery": "01/02/2023 11:07:11",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "srimiati",
                    "alamat_pelapor": "DN LENGKI No. 0 RT. 46 RW. 9 PRAYUNGAN",
                    "no_telp_pelapor": "6285748192953",
                    "keterangan_pelapor": "saya sudah mengajukan migrasi pascabayar ke prabayar,,, dan sudah bayar biaya token...tetapi kenapa statusnya menunggu verifikasi,, sedangkan saya mau memasukan kode verifikasi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KERTOSONO"
                },
                {
                    "no_laporan": "K5523020100340",
                    "waktu_lapor": "01/02/2023 10:48:12",
                    "waktu_response": "01/02/2023 11:05:46",
                    "waktu_recovery": "01/02/2023 14:03:43",
                    "durasi_response_time": 1054,
                    "durasi_recovery_time": 10677,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDANG PRIYANTO ",
                    "alamat_pelapor": "JL SUKUN 1 PR GRIYA INDAH SERPONG BLOK U-1 NO 12 RT 4 RW 17 DS CIBINONG KEC GUNUNG SINDUR KAB BOGOR ",
                    "no_telp_pelapor": "0859106665758",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PELANGGAN INGIN GANTI MCB APP. PASCA PD YG SUDAH TEREALISASI NAMUN MENGGUNAKAN MCB YG DISEDIAKAN OLEH PELANGGAN DAN DIPASANG OLEH PETUGAS PLN . DGN DAYA SAAT INI 1300 VA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K1423020100186",
                    "waktu_lapor": "01/02/2023 10:48:15",
                    "waktu_response": "01/02/2023 11:12:47",
                    "waktu_recovery": "01/02/2023 14:53:28",
                    "durasi_response_time": 1472,
                    "durasi_recovery_time": 13241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WENDI ",
                    "alamat_pelapor": "JL PESANTREN ( BATU KAPUR ) ARAH KE INDOMIN NO.0 RT.0 RW.0 KEL. TANJUNG KEMALA KEC. PUGUNG, KAB. TANGGAMUS, LAMPUNG, DEKAT GUNUNG KAPUR, DEKAT KANTOR INDOMIN ",
                    "no_telp_pelapor": "0721772198",
                    "keterangan_pelapor": "TGL 19/01/23 PROSES PB (R1T/2.200 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 172309912301194412 DAN NO KODE PEMBAYARAN 1723012072781. TGL 19/01/23 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. RUMAH TELAH DIHUNI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5223020100624",
                    "waktu_lapor": "01/02/2023 10:48:59",
                    "waktu_response": "01/02/2023 10:52:04",
                    "waktu_recovery": "01/02/2023 14:07:09",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 11705,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11477",
                    "nama_pelapor": "IBU NINIK ",
                    "alamat_pelapor": "JL RAWAKOPI I NO  15 - RT-7 / RW-1 KEL. LIMAU KEC LIMAU KOTA DEPOK >>  SEBELUM FLOWERS RESIDENCE",
                    "no_telp_pelapor": "08111925267",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP  DENGAN ID PELANGGAN: 543102902489 (PELANGGAN MASIH MEMILIKI TUNGGAKAN DAN TELAH DISARANKAN UNTUK SEGERA MELAKUKAN PELUNASAN\\\")\\nKARENA RUMAH DIRENOVASI-\\nMOHON BANTUAN TINDAK LANJUT , KARENA PERMASALAHAN PELANGGAN MASIH BELUM SELESAI (CC.51.ASTUTIK)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102821",
                    "waktu_lapor": "01/02/2023 10:49:20",
                    "waktu_response": "01/02/2023 10:56:17",
                    "waktu_recovery": "01/02/2023 10:59:30",
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irji",
                    "alamat_pelapor": "gg Seroja 2. ujung gg.Dahlia",
                    "no_telp_pelapor": "6281364242979",
                    "keterangan_pelapor": "tiang kayu keropos dan sudah bolong bagian tengah, hampir tumbang, beresiko tumbang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020102822",
                    "waktu_lapor": "01/02/2023 10:49:24",
                    "waktu_response": "01/02/2023 10:51:19",
                    "waktu_recovery": "01/02/2023 18:27:34",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 27375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "JL GADING RAYA NO 2 RT 12/10 KEL PISANGAN TIMUR KEC PULO GADUNG JAKTIM. ACUAN SEBRANG ALFAMART GADING RAYA / SMP 44 ",
                    "no_telp_pelapor": "02185915358",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN SESUAI INFO PELANGGAN TELAH DATANG PETUGAS MELAKUKAN PERGANTIAN APP NAMUN APP BELUM DIGANTI (KWH METER TIDAK ADA). YBS TIDAK DIBERIKAN SURAT PEMUTUSAN ATAUPUN ADANYA TUNGGAKAN. (PTL PADAM)  SETEMPAT BELUM DIITNDAK LANJUTII  CC.54.TATI  15.31",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102823",
                    "waktu_lapor": "01/02/2023 10:49:24",
                    "waktu_response": "01/02/2023 10:49:48",
                    "waktu_recovery": "01/02/2023 10:50:45",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 57,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "werni",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102824",
                    "waktu_lapor": "01/02/2023 10:49:29",
                    "waktu_response": "01/02/2023 11:17:55",
                    "waktu_recovery": "01/02/2023 16:02:29",
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 17074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMANA ",
                    "alamat_pelapor": "KOMP TAMAN ALFA INDAH BLOK K2 KEL PETUKANGAN UTARA KEC PESANGGRAHAN KOTA JAKSEL ACUAN LAPANGAN TEKNIS ",
                    "no_telp_pelapor": "0215841126",
                    "keterangan_pelapor": "PELANGGAN MELAPOR,  SESUAI INFO PELANGGAN GARDU KL63 PADA WILAYAH SETEMPAT SUDAH TUA (KUSAM). WILAYAH SETEMPAT AKAN DIJADIKAN KAWASAN UNGGULAN DAN PERESMIAAN BUPATI BULAN FEBRUARI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5523020100344",
                    "waktu_lapor": "01/02/2023 10:49:37",
                    "waktu_response": "01/02/2023 11:14:52",
                    "waktu_recovery": "01/02/2023 11:52:49",
                    "durasi_response_time": 1515,
                    "durasi_recovery_time": 2277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIFKI",
                    "alamat_pelapor": "JL DIPONEGORO NO. 137A RT- RW- KEL LEMAH PUTRO KEC SIDOARJO KAB SIDOARJO. DIBELAKANG LARITA BAKERY SIDOARJO. ",
                    "no_telp_pelapor": "6285748382788",
                    "keterangan_pelapor": "APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. DENGAN SISA KWH = 635 NO TOKEN: 66904110100914798296",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5323020100320",
                    "waktu_lapor": "01/02/2023 10:50:24",
                    "waktu_response": "01/02/2023 11:02:24",
                    "waktu_recovery": "01/02/2023 11:06:32",
                    "durasi_response_time": 720,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000054893",
                    "nama_pelapor": "BP ANTOHIR ",
                    "alamat_pelapor": "KK VILLA IMPIAN BLOK  C-10 NO  6   JL ANGGUR 8 RT-06 / RW-041 KEL WANASARI KEC CIBITUNG KAB BEKASI ",
                    "no_telp_pelapor": "6281908496164",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGAJUKAN GESER KWH METER KARENA SEDANG RENOVASI . \\nMOHON KONFIRMASI PELANGGAN . \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020102832",
                    "waktu_lapor": "01/02/2023 10:50:45",
                    "waktu_response": "01/02/2023 11:27:06",
                    "waktu_recovery": "01/02/2023 11:55:18",
                    "durasi_response_time": 2181,
                    "durasi_recovery_time": 1692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU ",
                    "alamat_pelapor": "JL G. BALE RT. 01/03 NO - KEL LOLU UTARA KEC PALU SELATAN KOTA PALU PROV SULAWESI TENGAH (DEKAT CAFE KOPI O )",
                    "no_telp_pelapor": "085255115201",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020102250, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 11.53 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020102833",
                    "waktu_lapor": "01/02/2023 10:50:37",
                    "waktu_response": "01/02/2023 12:15:33",
                    "waktu_recovery": "01/02/2023 15:29:27",
                    "durasi_response_time": 5096,
                    "durasi_recovery_time": 11634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JEFRIZAL",
                    "alamat_pelapor": "PERUM PESONA REGENCY BLOK NB.13 KELURAHAN PATRANG, KECAMATAN PATRANG, KABUPATEN JEMBER",
                    "no_telp_pelapor": "082311502050",
                    "keterangan_pelapor": "ID PELANGGAN 516019915992. TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK BCA PTL MINTA DISAMBUNG KEMBALI. SESUAI INFORMASI PELANGGAN PADA SAAT DIBERIKAN SURAT DARI PETUGAS AKAN DILAKUKAN PERGANTIAN MENJADI KWH METER PRABAYAR, NAMUN SAMPAI SAAT INI TIDAK ADA REALISASI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020102838",
                    "waktu_lapor": "01/02/2023 10:50:57",
                    "waktu_response": "01/02/2023 11:33:12",
                    "waktu_recovery": "01/02/2023 12:14:18",
                    "durasi_response_time": 2535,
                    "durasi_recovery_time": 2466,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JANNY ",
                    "alamat_pelapor": "JL KARPAN RT 3/3  NO. 15 KEL KARPAN KEC SIRIMAU KOTA AMBON ",
                    "no_telp_pelapor": "081343007462",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5423020102839",
                    "waktu_lapor": "01/02/2023 10:51:06",
                    "waktu_response": "01/02/2023 11:04:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 811,
                    "durasi_recovery_time": 33942415,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NOVIANTO",
                    "alamat_pelapor": "DS PAJENG No.0 RT.20 RW.5 GONDANG",
                    "no_telp_pelapor": "6283123283662",
                    "keterangan_pelapor": "MUTASI_K (G9923020188157:kwh periksa mohon bantuannya) - PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5323020100323",
                    "waktu_lapor": "01/02/2023 10:51:13",
                    "waktu_response": "01/02/2023 10:52:57",
                    "waktu_recovery": "01/02/2023 10:54:28",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 91,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14028912401",
                    "nama_pelapor": "BP AGUS DWI",
                    "alamat_pelapor": "JL BAKTI SEJATI NO.12 RT-1 RW-9 KP BATU REOG DS GUDANG KAHURIPAN KEC LEMBANG KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "082118818815",
                    "keterangan_pelapor": "MOHON BANTU PEMINDAHAN DAN PENYALAAN KEMBALI KARENA SEBELUMNYA BANGUNAN DIRENOVASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102842",
                    "waktu_lapor": "01/02/2023 10:51:17",
                    "waktu_response": "01/02/2023 11:13:51",
                    "waktu_recovery": "02/02/2023 05:13:16",
                    "durasi_response_time": 1354,
                    "durasi_recovery_time": 64765,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "candra styo w",
                    "alamat_pelapor": "DN NGRANDU No. RT.2 RW.1 MOROSUNGGI",
                    "no_telp_pelapor": "6285648128387",
                    "keterangan_pelapor": "beli token di mbca kok ndak bisa diinput",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020102845",
                    "waktu_lapor": "01/02/2023 10:51:42",
                    "waktu_response": "01/02/2023 10:52:09",
                    "waktu_recovery": "01/02/2023 10:53:02",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "khamisa",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo lb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102849",
                    "waktu_lapor": "01/02/2023 10:52:16",
                    "waktu_response": "01/02/2023 10:54:29",
                    "waktu_recovery": "01/02/2023 14:05:15",
                    "durasi_response_time": 133,
                    "durasi_recovery_time": 11446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUBEKEN",
                    "alamat_pelapor": "JL YAKTAPENA No.34 RT.4 RW.7 PONDOK RAN",
                    "no_telp_pelapor": "6281219860353",
                    "keterangan_pelapor": "selamat pagi bapak/ibu di pln area setempat dengan ini kami bermaksud mau mengajukan geser kwh meter dengan idpel : 543600941966, mohon di tindak lanjut nya , terimakasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102850",
                    "waktu_lapor": "01/02/2023 10:52:20",
                    "waktu_response": "01/02/2023 11:58:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3958,
                    "durasi_recovery_time": 33939194,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Selamet Amet",
                    "alamat_pelapor": "rusunawa kodam blok AC,jl keindahan",
                    "no_telp_pelapor": "6281524748987",
                    "keterangan_pelapor": "MUTASI_K (G9923020188226:muncul periksa) - tulisan priksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020102851",
                    "waktu_lapor": "01/02/2023 10:52:33",
                    "waktu_response": "01/02/2023 10:55:56",
                    "waktu_recovery": "01/02/2023 11:04:25",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VIKY ",
                    "alamat_pelapor": "JL DUREN TIGA SELATAN NO 19 RT-9 / RW-2 KEL DUREN TIGA KEC PANCORAN JAKARTA SELATAN ( SETEMPAT PROYEK RUMDIN DAN TOWN HOUSE BUKIT HASAN/ SEBRANG KANTOR PLN DUREN TIGA)",
                    "no_telp_pelapor": "082138152791",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES BERHENTI BERLANGGANAN SELAMANYA DIKARENAKAN SETEMPAT PROYEK SUDAH SELESAI. PEMOHON SEBAGAI YANG DIBERIKUASA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020102857",
                    "waktu_lapor": "01/02/2023 10:52:55",
                    "waktu_response": "01/02/2023 11:31:12",
                    "waktu_recovery": "01/02/2023 13:18:05",
                    "durasi_response_time": 2297,
                    "durasi_recovery_time": 6413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL KALI MANGGIS NO 69 RT 4/9  KEL HARJIMUKTI KEC CIMAGGIS KOTA DEPOK ACUAN DEKAT MUSHOLAH ALTAUFIK  ",
                    "no_telp_pelapor": "081320912653",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JAN 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020102859",
                    "waktu_lapor": "01/02/2023 10:53:01",
                    "waktu_response": "01/02/2023 10:54:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 33943050,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andrias Susilo Warsono",
                    "alamat_pelapor": "KP SENTUL No.0 RT.000 RW.00 CIKAMPEK",
                    "no_telp_pelapor": "6287741658825",
                    "keterangan_pelapor": "MUTASI_K (G9923020188149:tidak bisa entry token ke KWH meter LPB. token hampir habis.) - tidak bisa entry token ke KWH meter LPB. token hampir habis.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5423020102862",
                    "waktu_lapor": "01/02/2023 10:53:24",
                    "waktu_response": "01/02/2023 10:55:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 33942946,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faisal",
                    "alamat_pelapor": "XX KP LAMPUUK D.SALAM RT.0 RW.0",
                    "no_telp_pelapor": "6282366920850",
                    "keterangan_pelapor": "MUTASI_K (G9923020188151:teknik) - sktr jatuh di paud desa Lampuuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102866",
                    "waktu_lapor": "01/02/2023 10:53:46",
                    "waktu_response": "01/02/2023 11:59:19",
                    "waktu_recovery": "01/02/2023 14:31:24",
                    "durasi_response_time": 3933,
                    "durasi_recovery_time": 9125,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "KK GRAHA BONTOLOE BLOK A NO 16 RT04/RW5 KEL PASAR RAYA KEC BIRINGKANANYA KOTA MAKASSAR ",
                    "no_telp_pelapor": "081340652807",
                    "keterangan_pelapor": "MOHON BANTUAN PENGINPUTAN TOKEN GAGAL UP DATE VKRN 43 ( PTL TIDAK PADAM ) SISA KWH = 11.09 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020102868",
                    "waktu_lapor": "01/02/2023 10:53:51",
                    "waktu_response": "01/02/2023 11:32:12",
                    "waktu_recovery": "01/02/2023 12:29:57",
                    "durasi_response_time": 2301,
                    "durasi_recovery_time": 3465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zurkonah yogyakarta",
                    "alamat_pelapor": "DN KEMIRI KEBO No.- RT.2 RW.7 GIRIKERTO",
                    "no_telp_pelapor": "628895402382",
                    "keterangan_pelapor": "selamat siang minta CT ya kak?? trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020102872",
                    "waktu_lapor": "01/02/2023 10:54:23",
                    "waktu_response": "01/02/2023 10:56:20",
                    "waktu_recovery": "01/02/2023 11:14:37",
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 1097,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "No.kp Sindang Sari Kel tanah baru sebrang kampus aka",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "token listrik selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102873",
                    "waktu_lapor": "01/02/2023 10:54:47",
                    "waktu_response": "01/02/2023 11:06:01",
                    "waktu_recovery": "01/02/2023 14:03:51",
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 10670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR PESONA SWHADARMA RES BLOK.A NO 7 JALUR 1 KEL BEDAHAN KEC SAWANGAN KOTA DEPOK JABAR ",
                    "no_telp_pelapor": "082125920870",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101010, MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 32172940432 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23.SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020102874",
                    "waktu_lapor": "01/02/2023 10:54:39",
                    "waktu_response": "01/02/2023 11:25:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1852,
                    "durasi_recovery_time": 33941161,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti fatimah",
                    "alamat_pelapor": "DN CANGKRINGBARU DS CANGKRING No.0 RT.1 RW.16 JENGGAWAH",
                    "no_telp_pelapor": "6282139960219",
                    "keterangan_pelapor": "MUTASI_K (G9923020188183:isi token gagal masuk) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020102875",
                    "waktu_lapor": "01/02/2023 10:54:40",
                    "waktu_response": "01/02/2023 10:55:03",
                    "waktu_recovery": "01/02/2023 10:55:51",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "trio",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102881",
                    "waktu_lapor": "01/02/2023 10:55:04",
                    "waktu_response": "01/02/2023 10:59:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 263,
                    "durasi_recovery_time": 33942725,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fathul khair",
                    "alamat_pelapor": "Jl. Cilik Riwut No.12B",
                    "no_telp_pelapor": "6285754225779",
                    "keterangan_pelapor": "MUTASI_K (G9923020188156:kwh meter periksa) - muncul tulisan periksa sehingga tidak dapat untuk mengisi pulsa listrik mohon kirim kode temper lewat nomor wa 085754225779 mohon tidak usah mengirim petugas pln ke lokasi sebab saya bisa memasukan sendiri kode temper ke meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA BARAT"
                },
                {
                    "no_laporan": "K5423020102882",
                    "waktu_lapor": "01/02/2023 10:55:05",
                    "waktu_response": "01/02/2023 11:10:33",
                    "waktu_recovery": "01/02/2023 12:20:14",
                    "durasi_response_time": 928,
                    "durasi_recovery_time": 4181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kukuh Febrianto",
                    "alamat_pelapor": "PR GRIYA MUTIARA ASRI CB8 No.29 SINDANG MU",
                    "no_telp_pelapor": "6281296705042",
                    "keterangan_pelapor": "Perubahan Mcb ke seperti semula\\npasca penyambungan sementara... \\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100326",
                    "waktu_lapor": "01/02/2023 10:55:24",
                    "waktu_response": "01/02/2023 11:38:50",
                    "waktu_recovery": "01/02/2023 11:52:22",
                    "durasi_response_time": 2606,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPA ABDUL GANI",
                    "alamat_pelapor": "KP CIJANGKAR NO.0 RT-002 / RW-09 JL CIJANGKAR KERSAMANAH DESA KERSAMANAH KEC KERSAMANAH  KAB GARUT / DKT SDN KERSAMANA 5 ",
                    "no_telp_pelapor": "082315193417",
                    "keterangan_pelapor": " PERMOHONAN GESER APP METER KARENA RENOVASI DENGAN ID PEL : 532890105333 . MOHON KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBATU"
                },
                {
                    "no_laporan": "K5423020102886",
                    "waktu_lapor": "01/02/2023 10:55:30",
                    "waktu_response": "01/02/2023 11:14:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1131,
                    "durasi_recovery_time": 33941831,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "I KADEK ARIANA",
                    "alamat_pelapor": "PR DARMO HARAPAN 8 EC No. 8 RT. RW. 4 DARMO HRP",
                    "no_telp_pelapor": "628123296299",
                    "keterangan_pelapor": "Gagal memasukkan Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020102895",
                    "waktu_lapor": "01/02/2023 10:56:09",
                    "waktu_response": "01/02/2023 10:59:43",
                    "waktu_recovery": "01/02/2023 11:22:53",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 1390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL GOLF GG MANDIRI NO 2 RT 7 RW 4 KEL SYAMSUDIN NOOR KEC LANDASAN ULIN KOTA BANJARBARU",
                    "no_telp_pelapor": "082250281903",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 20/01/23 PEMBAYARAN NO REG: 2212012108154 ATAS PROSES PB DAYA (R1M/T 900) NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020102896",
                    "waktu_lapor": "01/02/2023 10:56:09",
                    "waktu_response": "01/02/2023 11:13:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1022,
                    "durasi_recovery_time": 33941901,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rosnelly Sriwahyuni Sitompul",
                    "alamat_pelapor": "JL KPT SUMARSONO",
                    "no_telp_pelapor": "6287897328370",
                    "keterangan_pelapor": "MUTASI_K (G9923020188182:kwh periksa) - tulisan PERIKSA saat mengisi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5423020102897",
                    "waktu_lapor": "01/02/2023 10:56:11",
                    "waktu_response": "01/02/2023 10:58:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 33942789,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "b abdul rosid",
                    "alamat_pelapor": "teretes, masjid baiturrohman didepannya",
                    "no_telp_pelapor": "6282266854770",
                    "keterangan_pelapor": "MUTASI_K (G9923020289782:BUTUH PENAGAN TEKNIK) - iisi pulsa gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102898",
                    "waktu_lapor": "01/02/2023 10:56:25",
                    "waktu_response": "01/02/2023 11:10:09",
                    "waktu_recovery": "01/02/2023 12:33:26",
                    "durasi_response_time": 824,
                    "durasi_recovery_time": 4997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. RUSMIN",
                    "alamat_pelapor": "JL  RAYA TANJUNG BAT ",
                    "no_telp_pelapor": "083865709025",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEB 23 ST AW 66363, ST AK 66773 ST BERDASARKAN ANGKA ACMT = 66773. (REK BELUM DILUNASI).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020102899",
                    "waktu_lapor": "01/02/2023 10:56:25",
                    "waktu_response": "01/02/2023 10:56:51",
                    "waktu_recovery": "01/02/2023 11:35:46",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 2335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUTIA",
                    "alamat_pelapor": "JL THOMSON RAYAPR CLUSTER THOMSON RAYA NO 17  KEL MEDANG KEC PAGEDANGAN KAB TANGERANG (DEKAT KAMPUS UMN)",
                    "no_telp_pelapor": "082273833158",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 24/01/2023 PELANGGAN DENGAN ID METER 45033585113 MEMBELI TOKEN SEBESAR RP. 500.000,- DAN NO TOKEN 73696859912304672563 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA USED. INFO PETUGAS SEBELUMNYA YG DATANG AKAN DIHUBUNGI DIBERIKAN KODE TOKEN YG BARU NAMUN BELUM ADA TINDAKLANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102901",
                    "waktu_lapor": "01/02/2023 10:56:33",
                    "waktu_response": "01/02/2023 11:46:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2988,
                    "durasi_recovery_time": 33939911,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firda Ariefinia",
                    "alamat_pelapor": "PR CENDRAWASIH BNDRN No.030 RT.00 RW.06 WEDORO",
                    "no_telp_pelapor": "62811304160",
                    "keterangan_pelapor": "MUTASI_K (G9923020188204:Mohon bantuan pengecekkan) - tdk bisa diisi token, layarnya eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5323020100327",
                    "waktu_lapor": "01/02/2023 10:56:37",
                    "waktu_response": "01/02/2023 11:55:35",
                    "waktu_recovery": "01/02/2023 12:37:45",
                    "durasi_response_time": 3538,
                    "durasi_recovery_time": 2530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000E 2410569",
                    "nama_pelapor": " BPK MUHAMAD RAFIK ",
                    "alamat_pelapor": "JL - KP PONDOK BITUNG NO 58 RT-006 / RW-01 KEL. SUKAHARJA KEC. CIJERUK KAB. BOGOR ",
                    "no_telp_pelapor": "081298762217",
                    "keterangan_pelapor": "\\nPELANGGAN TELAH MENGAJUKAN SURAT PERMOHONAN MIGRASI PRABAYAR - PASCABAYAR ,DENGAN IDPEL 538311127583 DAN 538314422674 , NAMUN BLM ADA KONFIRMASI KEMBALI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102903",
                    "waktu_lapor": "01/02/2023 10:56:50",
                    "waktu_response": "01/02/2023 10:57:22",
                    "waktu_recovery": "01/02/2023 10:58:46",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hima",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100350",
                    "waktu_lapor": "01/02/2023 10:56:58",
                    "waktu_response": "01/02/2023 10:58:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 33942800,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "99040100",
                    "nama_pelapor": "BP WAYAN SUMERDANA",
                    "alamat_pelapor": "JL SRI WEDARI NO 67 BR TAMAN KAJA DS UBUD KEC UBUD KAB GIANYAR. LOKASI : PADA TAMAN AMARTA HOTEL",
                    "no_telp_pelapor": "0361972370",
                    "keterangan_pelapor": "MUTASI_K (G9923020188273:dibantu) - INFO PELANGGAN: 1 APP BOX KWH METER TERLALU KECIL, DISAAT KELISTRIKAN BERMASALAH MCB TIDAK BISA OFF KARENA TERGANJAL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020102907",
                    "waktu_lapor": "01/02/2023 10:57:19",
                    "waktu_response": "01/02/2023 11:14:05",
                    "waktu_recovery": "01/02/2023 14:49:07",
                    "durasi_response_time": 1006,
                    "durasi_recovery_time": 12902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "endik noerman syah",
                    "alamat_pelapor": "DN KEMAMBANG No.0 RT.2 RW.6 DIWEK",
                    "no_telp_pelapor": "6285234620775",
                    "keterangan_pelapor": "mcb kwh meter eror,sering njeglek/tidak kuat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020102908",
                    "waktu_lapor": "01/02/2023 10:57:22",
                    "waktu_response": "01/02/2023 10:57:44",
                    "waktu_recovery": "01/02/2023 11:28:29",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 1845,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HIMAWAN",
                    "alamat_pelapor": "JL SALAK RAYA NO 17 RT08/05 KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN JAKBAR",
                    "no_telp_pelapor": "081280006740",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 30/01/23 DIKENAKAN PEMUTUSAN UNTUK IDPEL 541102105923 A/N THOMAS SERANTAK. TERKAIT TUNGGAKAN REK DES 22. SESUAI INFO PELANGGAN IDPEL TSB TELAH DI AJUKAN BERHENTI BERLANGGANAN SEJAK 5 TAHUN YANG LALU, DAN DILOKASI HANYA TERPASANG 1 APP DENGAN IDPEL 541102105931 A/N LILIANA RUSLIM, DAN MENGGUNAKAN LAYANAN PRABAYAR, SESUAI INFO PELANGGAN DIKENAKAN PEMUTUSAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102912",
                    "waktu_lapor": "01/02/2023 10:57:58",
                    "waktu_response": "01/02/2023 11:06:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 500,
                    "durasi_recovery_time": 33942314,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gunawan Tri Sulistiyono",
                    "alamat_pelapor": "DN KRAJAN No. RT.2 RW.5 KALIWUNGU",
                    "no_telp_pelapor": "6285732482984",
                    "keterangan_pelapor": "MUTASI_K (G9923020188162:cek app) - kwh  gagal di isi token tidak ada tulisan periksa dilayar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGUNUT"
                },
                {
                    "no_laporan": "K5423020102913",
                    "waktu_lapor": "01/02/2023 10:57:59",
                    "waktu_response": "01/02/2023 11:00:13",
                    "waktu_recovery": "01/02/2023 11:09:17",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salmiyana",
                    "alamat_pelapor": "Rachita Garden 3 Blok C3/06",
                    "no_telp_pelapor": "6285255625744",
                    "keterangan_pelapor": "Mohon dibantu untuk mempercepat pemasangan listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020102914",
                    "waktu_lapor": "01/02/2023 10:58:12",
                    "waktu_response": "01/02/2023 11:34:42",
                    "waktu_recovery": "01/02/2023 12:25:38",
                    "durasi_response_time": 2190,
                    "durasi_recovery_time": 3056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000024493",
                    "nama_pelapor": "BP FERI",
                    "alamat_pelapor": "KP CINANGNENG NO.0 RT.001 RW.01 CINANGNENG, CIBANTENG, CIAMPEA, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081281133324",
                    "keterangan_pelapor": "TGL 27/12/2022 PROSES PD (R3/11000 VA) - (R3T/13200 VA) MELALUI\\nPLN MOBILE DENGAN NOMOR REGISTRASI 5385117046178. TGL 27/12/2022 BP DAN\\nSTROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA\\nDIREALISASIKAN PENYAMBUNGAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5123020100555",
                    "waktu_lapor": "01/02/2023 10:58:14",
                    "waktu_response": "01/02/2023 11:15:33",
                    "waktu_recovery": "01/02/2023 11:53:22",
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUNA ",
                    "alamat_pelapor": "JL KEDUNGPELUK  NO -DS KEDUNGPELUK RT 4 RW 4 KEC CANDI KAB SIDOARJO ",
                    "no_telp_pelapor": "082133958153",
                    "keterangan_pelapor": "MOHON BANTUAN PD R1T / 450 KE R1T / 900 KARENA ALAMAT SESUAI KTP  JL KEDUNGPELUK  NO -DS KEDUNGPELUK RT 4 RW 4 KEC CANDI KAB SIDOARJO  SEDANG DI AP2T DS KEDUNGPELUK RT 2 RW 3 KEL CEMENGBAKALAN  KEC SIDOARJO  KAB SIDOARJO NO KTP 3515076810790002 A/N SITI MAIMUNAH ALAMAT EMAIL johanarifin1958  @gmail.com NO TELPON 082133958153.MOHON TINDAK LANJUT SEGERA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100640",
                    "waktu_lapor": "01/02/2023 10:58:38",
                    "waktu_response": "01/02/2023 11:02:26",
                    "waktu_recovery": "01/02/2023 12:39:37",
                    "durasi_response_time": 228,
                    "durasi_recovery_time": 5831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "PR RUKO MAHKOTA MAS BLOK G NO 8  RT-0 / RW-0 JL-  KEL CIKOKOL KEC - KOTA TANGERANG //  DEKAT TRANSMART",
                    "no_telp_pelapor": "081807347597",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. APP TIDAK BEROPERASI DAN PTL NORMAL. SISA KWH 01/02/23: 133.38 TIDAK BERKURANG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102918",
                    "waktu_lapor": "01/02/2023 10:58:58",
                    "waktu_response": "01/02/2023 11:14:33",
                    "waktu_recovery": "01/02/2023 13:33:49",
                    "durasi_response_time": 935,
                    "durasi_recovery_time": 8356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32011167973",
                    "nama_pelapor": "IBU RISMA ",
                    "alamat_pelapor": "JL GG SILUMAN RT9/3 NO 45 KEL  KEBON PALA KEC MAKASAR JATIM ACUAN DEKAT POS RT 9",
                    "no_telp_pelapor": "081370049395",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN. TGL 1/02/23 NO METER 32011167973 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA AP2T TIDAK ADA BLOCKING TOKEN.  SISA KWH 36 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020102921",
                    "waktu_lapor": "01/02/2023 10:59:19",
                    "waktu_response": "01/02/2023 11:01:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33942626,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NAPIUDIN",
                    "alamat_pelapor": "KP BUARAN RT 1 RW 2 BUARAN No.",
                    "no_telp_pelapor": "6281319275376",
                    "keterangan_pelapor": "MUTASI_K (G9923020188217:eror) - kwh saya ga bisa diisi pulsa dikarenakan ga ada tampilan dilayarnyamohon bantuanya kepada pihak pln soalnya mau dipake keadaan kwh pulsa mati total ¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K2323020100114",
                    "waktu_lapor": "01/02/2023 10:59:32",
                    "waktu_response": "01/02/2023 11:00:04",
                    "waktu_recovery": "01/02/2023 11:23:04",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 1380,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ASROBI ",
                    "alamat_pelapor": "JL MAYANG SARI KOMP.MUSTIKA PERMAI II B NO 8  RT 016 RW 003 KEL SUNGAI BESAR KEC BANJARBARU KOTA  BANJARBARU ACUAN LOKASI : RUMAH RENOVASI ",
                    "no_telp_pelapor": "85345668434",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT DAN KONFIRMASI KE PELANGGAN INFORMASI PELANGGAN MENDAPATKAN NO REG : 2212043027557 NAMUN STTS PADA SISTEM INFO AGENDA TERDAPAT PEMBATALAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020102922",
                    "waktu_lapor": "01/02/2023 10:59:42",
                    "waktu_response": "01/02/2023 11:46:04",
                    "waktu_recovery": "01/02/2023 12:02:48",
                    "durasi_response_time": 2782,
                    "durasi_recovery_time": 1004,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116689868",
                    "nama_pelapor": "IBU TITI SUPARTI ",
                    "alamat_pelapor": "PR CROWN GOLF BOULEVARD NO.39 KEL KAMAL MUARA KEC PENJARINGAN KOTA JAKARTA UTARA // DEKAT POS SATPAM, RUMAH IBU TITIK",
                    "no_telp_pelapor": "02129525789",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA. SISA PULSA 921.50 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102923",
                    "waktu_lapor": "01/02/2023 10:59:52",
                    "waktu_response": "01/02/2023 11:00:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 33942650,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IIS",
                    "alamat_pelapor": "JL BUNGUR NO 18  RT-10 / RW-6 KEL. KEBAYORAN LAMA SELATAN KEC. KEBAYORAN LAMA JAKSEL // ACUANNYA DEKAT GEDUNG ATAU SHOWROOM MERCINDO ",
                    "no_telp_pelapor": "02127085688",
                    "keterangan_pelapor": "MUTASI_K (G9923020188165:urgent) - GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 30. 00 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102926",
                    "waktu_lapor": "01/02/2023 11:00:03",
                    "waktu_response": "01/02/2023 11:00:33",
                    "waktu_recovery": "01/02/2023 11:01:35",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "firgon",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102927",
                    "waktu_lapor": "01/02/2023 11:00:04",
                    "waktu_response": "01/02/2023 11:13:27",
                    "waktu_recovery": "01/02/2023 11:15:21",
                    "durasi_response_time": 803,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIKA ISTI AISYAH",
                    "alamat_pelapor": " JL KRAMAT PASAR MINGGU NO. 24 RT 004 RW 003 KEL. KEPUH KEC. PALIMANAN KAB. CIREBON 45161 PROVINSI JAWA BARAT TOKO KIOS UNGGAS WARNA ORANGE",
                    "no_telp_pelapor": "087730512423",
                    "keterangan_pelapor": "TGL 31/1/2023 PROSES PS (L/3500 VA) MELALUI LOKET PLN DENGAN \\nNOMOR REGISTRASI 5333129005150. TGL TGL 31/1/2023 BP TELAH DILUNASI. UNTUK \\nKEPERLUAN PESTA SELAMA 30 HARI HARI DARI TGL. 31/1/2023 SD \\n1/3/2023 . MOHON UNTUK SEGERA DIREALISASIKAN \\nPENYAMBUNGAN. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020102928",
                    "waktu_lapor": "01/02/2023 11:00:05",
                    "waktu_response": "01/02/2023 11:02:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 33942531,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA PURNAMA",
                    "alamat_pelapor": "JL PELABUHAN 2 No.311 RT.001 RW.02 CIKONDANG",
                    "no_telp_pelapor": "6281563631689",
                    "keterangan_pelapor": "MUTASI_K (G9923020188158:listrik spaneng) - Tegangan listrik turun ( Spaneng ) ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKABUMI KOTA"
                },
                {
                    "no_laporan": "K5423020102937",
                    "waktu_lapor": "01/02/2023 11:01:20",
                    "waktu_response": "01/02/2023 11:11:31",
                    "waktu_recovery": "01/02/2023 12:08:26",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 3415,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WARDA",
                    "alamat_pelapor": "JL BLORA I NO 61 RT 21 PASAR BARU KLANDASAN ILIR BALIKPAPAN KOTA 76113 KAL TIM",
                    "no_telp_pelapor": "081349653077",
                    "keterangan_pelapor": "PENGISIAN TOKEN DISPLAY GAGAL UPDATE VKRN 43  (PTL TIDAK PADAM ) SISA KWH 18,85 KWH ",
                    "media": "Email",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5423020102938",
                    "waktu_lapor": "01/02/2023 11:01:25",
                    "waktu_response": "01/02/2023 11:36:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2094,
                    "durasi_recovery_time": 33940513,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitriana akt15",
                    "alamat_pelapor": "JL KIC BLOK 8C NO.2 RT.0 RW.0 GATOT SUBR",
                    "no_telp_pelapor": "6285226010650",
                    "keterangan_pelapor": "MUTASI_K (G9923020188197:_) - listrik sering ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5523020100355",
                    "waktu_lapor": "01/02/2023 11:01:27",
                    "waktu_response": "01/02/2023 11:09:13",
                    "waktu_recovery": "01/02/2023 11:10:27",
                    "durasi_response_time": 466,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP",
                    "alamat_pelapor": "JL RANDUSARI RAYA NO.25 RT-1 / RW-19 KEL ANTAPANI KIDUL KEC ANTAPANI KOTA BANDUNG ",
                    "no_telp_pelapor": "081910592263",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT MCB APP DILOKASI TIDAK ADA, PELANGGAN TIDAK MENGETAHUI DIBERIKAN SURAT BERITA ACARA ATAU TIDAK KARENA SEBELUMNYA BANGUNAN TSB DIKONTRAKKAN. SAAT INI APP DISAMBUNG LANGSUNG DAYA 1300 VA. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN (PTL NYALA) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020102939",
                    "waktu_lapor": "01/02/2023 11:01:39",
                    "waktu_response": "01/02/2023 11:04:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 33942435,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Desvitra Desvitra",
                    "alamat_pelapor": "KP LARANGAN No.0 RT.001 RW.02 KL TIMBANG",
                    "no_telp_pelapor": "628174855387",
                    "keterangan_pelapor": "MUTASI_K (G9923020188161:kwh periksa) - periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5523020100356",
                    "waktu_lapor": "01/02/2023 11:01:47",
                    "waktu_response": "01/02/2023 11:02:23",
                    "waktu_recovery": "01/02/2023 11:12:54",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 631,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA ",
                    "alamat_pelapor": " PR MEDANG LESTARI BLOK A4/L6 .KEC PAGEDANGAN KEL MEDANG. KOTA TANGERANG . ACUAN : SEKOLAH UMN GADING SERPONG ",
                    "no_telp_pelapor": "6285717099385",
                    "keterangan_pelapor": "TGL 31/12/2022 PELANGGAN MELAPORKAN APP TERTERA ERROR DAN RUSAK DENGAN NO PENGADUAN G5422123105251 DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : TIDAK DIKETAHUI, NO.METER LAMA : 14236593324 NO.METER BARU : 14452462774",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102943",
                    "waktu_lapor": "01/02/2023 11:01:56",
                    "waktu_response": "01/02/2023 11:41:01",
                    "waktu_recovery": "01/02/2023 11:58:09",
                    "durasi_response_time": 2345,
                    "durasi_recovery_time": 1028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL RIDUAN RAIS GG.AINAN No.0 RT.0",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kipet rusak...ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102946",
                    "waktu_lapor": "01/02/2023 11:02:07",
                    "waktu_response": "01/02/2023 11:06:16",
                    "waktu_recovery": "01/02/2023 11:50:19",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 2643,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ana Nopiana Noor Rahmah",
                    "alamat_pelapor": "JL KAYU TANGI 2 JALUR 1 No. RT.16",
                    "no_telp_pelapor": "6285248484871",
                    "keterangan_pelapor": "setelah dilakukan perubahan daya hari ini tanggal 1 februari, cold storage saya tidak berfungsi (error)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020102947",
                    "waktu_lapor": "01/02/2023 11:02:10",
                    "waktu_response": "01/02/2023 11:05:05",
                    "waktu_recovery": "01/02/2023 11:20:10",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rina Dwi Astuti",
                    "alamat_pelapor": "DN KROYO No.0 RT. 2 RW. 5 NGURI",
                    "no_telp_pelapor": "6281553393304",
                    "keterangan_pelapor": "saya ingin memperbarui data diri untuk mengunduh tagihan listrik 3 bln lalu. tapi data diri berupa nik, npwp tidak dapat diperbarui. dan menu simpan tidam dapat di klik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020102949",
                    "waktu_lapor": "01/02/2023 11:02:12",
                    "waktu_response": "01/02/2023 11:11:36",
                    "waktu_recovery": "01/02/2023 12:52:10",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 6034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL BUKIT INDAH RAYA NO 3 RT-0 / RW-0 KEL. CIBATU KEC CIKARANG SELATAN KAB BEKASI // BELAKANG HOTEL SAHID ",
                    "no_telp_pelapor": "0218937380",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI TGL 2/01/23 PENANGANAN GANGGUAN (MCB RUSAK), PTL SEJAK GANGGUAN HINGGA SAAT INI MASIH MENYALA NORMAL, OLEH PETUGAS TIDAK DILAKUKAN SAMBUNG LANGSUNG (SESUAI INFO PELANGGAN), SAMPAI DENGAN SAAT INI BELUM ADA PERGANTIAN MCB RUSAK TERSEBUT, YBS INGIN SEGERA SECEPATNYA DILAKUKAN PERGANTIAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102950",
                    "waktu_lapor": "01/02/2023 11:02:13",
                    "waktu_response": "01/02/2023 11:04:12",
                    "waktu_recovery": "01/02/2023 11:28:58",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Suryana",
                    "alamat_pelapor": "PR TAMAN KRAKATAU BLOK M6 No.24 RT.0 RW.0 WR KURUNG",
                    "no_telp_pelapor": "6287788516425",
                    "keterangan_pelapor": "Saya mau menambah panjang kabel, karena posisi KWH meter kemungkinan akan dipindah, kabel menghalangi bangunan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020102951",
                    "waktu_lapor": "01/02/2023 11:02:18",
                    "waktu_response": "01/02/2023 11:09:32",
                    "waktu_recovery": "01/02/2023 12:14:04",
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 3872,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dinda ajja",
                    "alamat_pelapor": "KP SIDOMULYO No.0 RT.0 RW.0 BATU 10",
                    "no_telp_pelapor": "6285363142786",
                    "keterangan_pelapor": "masalah voltase tak stabil.. naik turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINTAN CENTER"
                },
                {
                    "no_laporan": "K5423020102954",
                    "waktu_lapor": "01/02/2023 11:02:45",
                    "waktu_response": "01/02/2023 11:05:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 33942340,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERMAN",
                    "alamat_pelapor": "JL RAYA CELUK No.0 RT.0 RW.0 CEMENGGAON",
                    "no_telp_pelapor": "6281529349814",
                    "keterangan_pelapor": "MUTASI_K (G9923020188276:cek box app) - pasang bok kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020102955",
                    "waktu_lapor": "01/02/2023 11:02:49",
                    "waktu_response": "01/02/2023 11:03:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 33942497,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kelvin",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102957",
                    "waktu_lapor": "01/02/2023 11:03:13",
                    "waktu_response": "01/02/2023 11:05:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 33942340,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yasin Syarif",
                    "alamat_pelapor": "JL PS II LR BANTENG M",
                    "no_telp_pelapor": "6281268744720",
                    "keterangan_pelapor": "MUTASI_K (G9923020188160:tidak bisa isi token ) - stroom token listrik bertuliskan gagal ketika di ketik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102958",
                    "waktu_lapor": "01/02/2023 11:03:13",
                    "waktu_response": "01/02/2023 11:49:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2764,
                    "durasi_recovery_time": 33939735,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Maryati",
                    "alamat_pelapor": "Kajeksan Rt03 Rw01",
                    "no_telp_pelapor": "6285330217531",
                    "keterangan_pelapor": "MUTASI_K (G9923020188206:mohon maaf sebelumny permohonan pelanggan diterima ) - meteran keluar api",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020102961",
                    "waktu_lapor": "01/02/2023 11:03:37",
                    "waktu_response": "01/02/2023 11:45:06",
                    "waktu_recovery": "01/02/2023 12:22:15",
                    "durasi_response_time": 2489,
                    "durasi_recovery_time": 2229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SARINAH",
                    "alamat_pelapor": "JL WASPADA II GG BB3 NO 28 RT7/12 KEL.TANAH SEREAL KEC TAMBORA JAKARTA BARAT ACUAN LOKASI DKT MESJID JIHADUL AKBAR ",
                    "no_telp_pelapor": "0216251605",
                    "keterangan_pelapor": "TGL 01/02/23 PENANGANAN GANGGUAN MCB OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. LG NO. -. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. SESUAI INFO PELANGGAN, TIDAK DIBERIKAN SURAT DAN DIJANJIKAN OLEH PETUGAS UNTUK DILAKUKAN PERGANTIAN MCB DALAM JANGKA WAKTU 1-3 HARI . ID METER 86223601068",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5323020100335",
                    "waktu_lapor": "01/02/2023 11:03:37",
                    "waktu_response": "01/02/2023 11:44:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2429,
                    "durasi_recovery_time": 33940046,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERNO",
                    "alamat_pelapor": "JL NANAS TIGA NO 105 RT 65 RW 08 KEL KETAPANG KEC LOWOK BARU HULUKOTA SAMPIT  ",
                    "no_telp_pelapor": "82156788844",
                    "keterangan_pelapor": "MUTASI_K (G9923020188203:keluhan alih gangguan) - PERMOHONAN GESER APP METER KARENA RENOVASI DENGAN ID PEL : 86047079875 . MOHON KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020102965",
                    "waktu_lapor": "01/02/2023 11:04:14",
                    "waktu_response": "01/02/2023 11:44:27",
                    "waktu_recovery": "01/02/2023 12:02:40",
                    "durasi_response_time": 2413,
                    "durasi_recovery_time": 1093,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LISDA",
                    "alamat_pelapor": "JL E RAYA NO 31, RT 8 RW 3, KEL KARANGANYAR, KEC SAWAH  BESAR , JAKARTA PUSAT >> DI BELAKANG PASAR BARU METRO ADA KEREKOT RAYA /DISEBERANG TUKANG SOTO",
                    "no_telp_pelapor": "0216492271",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 36717977554919884848 PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102966",
                    "waktu_lapor": "01/02/2023 11:04:06",
                    "waktu_response": "01/02/2023 11:05:30",
                    "waktu_recovery": "01/02/2023 20:53:24",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 35274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIRAWAN",
                    "alamat_pelapor": "JL H. DARIP KK PREMIER RIVIERA BLOK E NO 5  RT 5 RW 2 KEL JATINEGARA KEC CAKUNG JAKTIM  DEKAT PERTIGAAN JATINEGARA KAUM ",
                    "no_telp_pelapor": "085289978888",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT RENOVASI. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102967",
                    "waktu_lapor": "01/02/2023 11:04:16",
                    "waktu_response": "01/02/2023 11:15:17",
                    "waktu_recovery": "01/02/2023 11:21:59",
                    "durasi_response_time": 661,
                    "durasi_recovery_time": 402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI ",
                    "alamat_pelapor": "JL PAWAN 1 GG. PULAU BAWAL, KAUMAN, BENUA KAYONG, KAB. KETAPANG, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081251368277",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2140012052312. TGL 20/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA PETUGAS YANG MENGHUBUNGI DAN MELAKUKAN REALISASI PENYAMBUNGAN. ",
                    "media": "Email",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020102969",
                    "waktu_lapor": "01/02/2023 11:04:12",
                    "waktu_response": "01/02/2023 12:14:21",
                    "waktu_recovery": "01/02/2023 12:19:50",
                    "durasi_response_time": 4209,
                    "durasi_recovery_time": 329,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hamid ali",
                    "alamat_pelapor": "DN KP BARU BULUSAN No.",
                    "no_telp_pelapor": "6283142784664",
                    "keterangan_pelapor": "Geser kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102975",
                    "waktu_lapor": "01/02/2023 11:04:40",
                    "waktu_response": "01/02/2023 11:07:47",
                    "waktu_recovery": "01/02/2023 11:40:14",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 1947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni Adzriel",
                    "alamat_pelapor": "dusun ciawitali rt 003/013",
                    "no_telp_pelapor": "6281323993585",
                    "keterangan_pelapor": "solusi klw sudah overlimit token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020102976",
                    "waktu_lapor": "01/02/2023 11:04:43",
                    "waktu_response": "01/02/2023 11:12:58",
                    "waktu_recovery": "01/02/2023 12:57:26",
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 6268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harry purwangga",
                    "alamat_pelapor": "muara dua ",
                    "no_telp_pelapor": "6282269276886",
                    "keterangan_pelapor": "listrik padam kendala di kwh tegangan drop.tegangan sering tidak menyebrang .no meter.22111140269. tolong di ajukan pergantian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5423020102977",
                    "waktu_lapor": "01/02/2023 11:04:55",
                    "waktu_response": "01/02/2023 11:17:31",
                    "waktu_recovery": "01/02/2023 12:35:13",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 4662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syahruddin nur",
                    "alamat_pelapor": "JL BAJI PASARE 3 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281342143004",
                    "keterangan_pelapor": "Kabel SR kendor mau di geser",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020102982",
                    "waktu_lapor": "01/02/2023 11:05:23",
                    "waktu_response": "01/02/2023 11:05:53",
                    "waktu_recovery": "01/02/2023 11:06:43",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 50,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anna",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5323020100340",
                    "waktu_lapor": "01/02/2023 11:05:47",
                    "waktu_response": "01/02/2023 11:06:24",
                    "waktu_recovery": "01/02/2023 12:39:45",
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 5601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H MARJUKI",
                    "alamat_pelapor": "JL HJ.HASIM ASHARI NO.9     RT-2 / RW-2 KEC CIPONDOH DS KENANGA KOTA TANGERANG",
                    "no_telp_pelapor": "087826568001",
                    "keterangan_pelapor": "TGL 30/1/2023 TUNGGAKAN REK JANUARI 2023  BERIKUT BK TELAH DILUNASI VIA PC POS BANG BTN . PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102987",
                    "waktu_lapor": "01/02/2023 11:05:48",
                    "waktu_response": "01/02/2023 11:08:57",
                    "waktu_recovery": "01/02/2023 11:19:51",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad. Aidil",
                    "alamat_pelapor": "GG PASAR TELIHAN No. GUNUNG TEL",
                    "no_telp_pelapor": "6282157501164",
                    "keterangan_pelapor": "listrik padam,meteran hidup ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BONTANG"
                },
                {
                    "no_laporan": "K5423020102989",
                    "waktu_lapor": "01/02/2023 11:05:57",
                    "waktu_response": "01/02/2023 11:49:28",
                    "waktu_recovery": "01/02/2023 15:02:01",
                    "durasi_response_time": 2611,
                    "durasi_recovery_time": 11553,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOCH SAHILUL ULUM",
                    "alamat_pelapor": "DS GELAM No. 27 RT. 10 RW. 3 CANDI",
                    "no_telp_pelapor": "6281333254616",
                    "keterangan_pelapor": "PLN/5118231012023001959, minta tolong ini kapan di tambah daya nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020102990",
                    "waktu_lapor": "01/02/2023 11:06:06",
                    "waktu_response": "01/02/2023 11:09:20",
                    "waktu_recovery": "01/02/2023 13:12:53",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 7413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": "JL ADI SUCIPTO NO 77 RT-1 / RW-4 KEL PAJANG KEC BENDA KOTA TANGERANG - BANTEN ",
                    "no_telp_pelapor": "082311181770",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN INGIN PEMBANGUNAN LANTAI 2 MELALUI PLN 123 DENGAN ID PEL 546301333185. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. SESUAI INFO BELUM MENDAPATKAN PESAN SINGKAT. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012903345 ,  STATUS  SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102992",
                    "waktu_lapor": "01/02/2023 11:06:04",
                    "waktu_response": "01/02/2023 11:28:57",
                    "waktu_recovery": "01/02/2023 12:09:03",
                    "durasi_response_time": 1373,
                    "durasi_recovery_time": 2406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ryadh Mega Putera",
                    "alamat_pelapor": "PR AL KAUTSAR BLOK B-22 No.0 RT.0 RW.0 MANGUHARJO",
                    "no_telp_pelapor": "6283845706047",
                    "keterangan_pelapor": "Pagi pak, ini saya mau pemasangan mcb dirumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5423020102993",
                    "waktu_lapor": "01/02/2023 11:06:06",
                    "waktu_response": "01/02/2023 11:12:20",
                    "waktu_recovery": "01/02/2023 11:28:48",
                    "durasi_response_time": 374,
                    "durasi_recovery_time": 988,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imadudin",
                    "alamat_pelapor": "JL CIPAKU INDAH II No.",
                    "no_telp_pelapor": "6281292415268",
                    "keterangan_pelapor": "mau daftar penerangan sementara tapi gx bisa ada permohonan sebelum nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020102998",
                    "waktu_lapor": "01/02/2023 11:06:52",
                    "waktu_response": "01/02/2023 11:22:19",
                    "waktu_recovery": "01/02/2023 13:55:03",
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 9164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rajati muhammad",
                    "alamat_pelapor": "JL JL.KUIN SELATAN RT.11. No.0 RT. RW.",
                    "no_telp_pelapor": "6285101328144",
                    "keterangan_pelapor": "meter mengeluarkan asap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020103000",
                    "waktu_lapor": "01/02/2023 11:07:31",
                    "waktu_response": "01/02/2023 11:12:01",
                    "waktu_recovery": "01/02/2023 11:23:25",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 684,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LOUIS",
                    "alamat_pelapor": "jalan adisucipto",
                    "no_telp_pelapor": "6282144926005",
                    "keterangan_pelapor": "melakukan pendaftaran penyambungan baru..blum bisa di layani..kami sangat butuh listrik untuk pembangunan lapak di daerah kami..mohon penjelasan dan kerja samanya dari pihak pln..terimah kasih tuhan memberkati...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020103001",
                    "waktu_lapor": "01/02/2023 11:07:35",
                    "waktu_response": "01/02/2023 12:00:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3150,
                    "durasi_recovery_time": 33939087,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi Rosmiaty",
                    "alamat_pelapor": "JL GRIYA TONASA C2/10 No.0",
                    "no_telp_pelapor": "6281343883334",
                    "keterangan_pelapor": "MUTASI_K (G9923020188231:cek yanggu) - tiap jam 3 subuh rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5123020100576",
                    "waktu_lapor": "01/02/2023 11:07:36",
                    "waktu_response": "01/02/2023 11:10:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 33942039,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ERMA",
                    "alamat_pelapor": "JL CANDI MENDUT SELATAN BLOK 4 NO 1 RT 01 RW 011 KEL TULUSREJO KEC LOWOKWARU KOTA MALANG/ DEKAT  MASJID ",
                    "no_telp_pelapor": "0341492953",
                    "keterangan_pelapor": "MUTASI_K (G9923020188169:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 60.42  KONDISI PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103004",
                    "waktu_lapor": "01/02/2023 11:07:50",
                    "waktu_response": "01/02/2023 11:33:41",
                    "waktu_recovery": "01/02/2023 14:03:58",
                    "durasi_response_time": 1551,
                    "durasi_recovery_time": 9017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yonatan",
                    "alamat_pelapor": "JL JL. RAYA CISEENG KP. RAWA RT 01/04 KEC. No.",
                    "no_telp_pelapor": "6287777788364",
                    "keterangan_pelapor": "kwh meter tidak bisa beli token ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103005",
                    "waktu_lapor": "01/02/2023 11:07:53",
                    "waktu_response": "01/02/2023 11:08:15",
                    "waktu_recovery": "01/02/2023 11:09:21",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoru",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103006",
                    "waktu_lapor": "01/02/2023 11:07:53",
                    "waktu_response": "01/02/2023 11:44:13",
                    "waktu_recovery": "01/02/2023 12:02:34",
                    "durasi_response_time": 2180,
                    "durasi_recovery_time": 1101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JONI",
                    "alamat_pelapor": "JL MUARA KARANG BLOK L9T NO.-12 RT.-/- KEL PLUIT KEC PENJARINGAN JAKUT ACUAN LOKASI DKT INDOMARET",
                    "no_telp_pelapor": "0216679744",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 58.30",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5323020100347",
                    "waktu_lapor": "01/02/2023 11:08:08",
                    "waktu_response": "01/02/2023 11:11:06",
                    "waktu_recovery": "01/02/2023 12:48:37",
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 5851,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNIA ",
                    "alamat_pelapor": "JL PERUM BUKIT CIJINGGA INDAH C5 NO 28, SERANG, CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "02189384465",
                    "keterangan_pelapor": "BELUM ADA REALISASI PERMOHONAN PASANG BARU NO AGENDA 537039912301135723, 537039912301135742, 537039912301135739, 537039912301135731, 537039912301135724, 537039912301135722, 537039912301135721, 537039912301135719, 537039912301135746, 537039912301135744, 537039912301135744, 537039912301135729, 537039912301135727, 537039912301135726, 537039912301135725, 537039912301135718  NO REG 5370312073365, 5370312073384, 5370312073381, 5370312073373, 5370312073366, 5370312073364, 5370312073363, 5370312073361, 5370312073388, 5370312073386, 5370312073371, 5370312073369, 5370312073368, 5370312073367, 5370312073360 TGL BAYAR 24/01/2023 STATUS PROSES PLN SAMPAI PEMBAYARAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103012",
                    "waktu_lapor": "01/02/2023 11:08:42",
                    "waktu_response": "01/02/2023 11:09:14",
                    "waktu_recovery": "01/02/2023 11:37:58",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 1724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maman Parman",
                    "alamat_pelapor": "KP SELANG No.0 RT.001 RW.03 CIPAYUNG",
                    "no_telp_pelapor": "628112034925",
                    "keterangan_pelapor": "kenapa antara catat meter kwh mandiri dengan tagihan listrik tidak sama ? selalu lebih besar tagihan listrik sudah 2 bulan terakhir terjadi seperti itu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103014",
                    "waktu_lapor": "01/02/2023 11:08:58",
                    "waktu_response": "01/02/2023 11:11:54",
                    "waktu_recovery": "01/02/2023 13:09:09",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 7035,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FREDI ",
                    "alamat_pelapor": "PR GRAND CENDRAWASIH ASRI BLOK B NO 9 RT - RW - JL CENDRAWASIH KEL CIPAYUNG KEC CIPUTAT KOTA TANGERANG SELATAN ACUAN : ALFAMART",
                    "no_telp_pelapor": "082113947281",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 12 KWH. (PTL TDK PADAM) // PELANGGAN LAPOR KEMBALI CC.54.D_ISLAMIYAH 12:59",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103016",
                    "waktu_lapor": "01/02/2023 11:09:09",
                    "waktu_response": "01/02/2023 11:13:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 33941867,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ulfatul Hasanah",
                    "alamat_pelapor": "Dundang guluk guluk",
                    "no_telp_pelapor": "6281331112538",
                    "keterangan_pelapor": "MUTASI_K (G9923020188261:mohon bantuan) - isi tiken listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020103017",
                    "waktu_lapor": "01/02/2023 11:09:25",
                    "waktu_response": "01/02/2023 11:10:22",
                    "waktu_recovery": "01/02/2023 11:58:43",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 2901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI ",
                    "alamat_pelapor": "PR ARCADIA SQUARE RAYA KELAPA DUA BLOK- NO 15 JL BOULVARD RAYA GADING SERPONG KEL KELAPA DUA KEC KELAPA DUA KAB TANGERANG ",
                    "no_telp_pelapor": "085283292288",
                    "keterangan_pelapor": "TGL 01/02/23 PEMBAYARAN TUNGGAKAN REK JULI AGUSTUS SEPTEMBER 22 BERIKUT BK TELAH DILUNASI BERIKUT BIAYA PEYAMBUNGAN KEMBALI DENGAN NO REG 5662001012185. PTL MINTA SEGERA DISAMBUNG SESUAI KETENTUAN  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103020",
                    "waktu_lapor": "01/02/2023 11:09:38",
                    "waktu_response": "01/02/2023 11:17:44",
                    "waktu_recovery": "01/02/2023 13:26:26",
                    "durasi_response_time": 486,
                    "durasi_recovery_time": 7722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diki wahyudi",
                    "alamat_pelapor": "DN BABAKAN LIO No.0 RT.000 RW.00 AMAN SARI",
                    "no_telp_pelapor": "6285770967966",
                    "keterangan_pelapor": "listrik tidak bisa masukan token gagal terus pak mhon di bantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020103022",
                    "waktu_lapor": "01/02/2023 11:09:40",
                    "waktu_response": "01/02/2023 11:28:43",
                    "waktu_recovery": "01/02/2023 11:55:43",
                    "durasi_response_time": 1143,
                    "durasi_recovery_time": 1620,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Roni Imanuel",
                    "alamat_pelapor": "JL MIANGAS No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285241183337",
                    "keterangan_pelapor": "tidak bisa input Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020103023",
                    "waktu_lapor": "01/02/2023 11:09:44",
                    "waktu_response": "01/02/2023 11:11:01",
                    "waktu_recovery": "01/02/2023 14:33:16",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 12135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endah Puji",
                    "alamat_pelapor": "DN PAKIS No.00 RT. 1 RW. 1 SONGGON",
                    "no_telp_pelapor": "6285236742172",
                    "keterangan_pelapor": "diisi token pulsa gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020103024",
                    "waktu_lapor": "01/02/2023 11:10:01",
                    "waktu_response": "01/02/2023 11:11:30",
                    "waktu_recovery": "01/02/2023 11:14:45",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD ASUM ",
                    "alamat_pelapor": "JL. ARZIMAR 2 GG PELITA RT 04 RW 18, TEGAL GUNDIL, BOGOR UTARA, KOTA BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081377811185",
                    "keterangan_pelapor": "TGL 19/12/2022 PROSES PB (R1T/1300 VA) DENGAN KODE REGISTRASI  5382112141737 , 5382112141739 , 5382112141741 , 5382112141742 , 5382112141744 , 5382112141745. TGL 20/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA BANGUNAN/INSTALASI BELUM SIAP-JANJI DENGAN PELANGGAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA PETUGAS YANG MENGHUBUNGI (RUMAH DIHUBUNGI SETIAP HARI SABTU - KAMIS PUKUL 08:00 HINGGA 16:00)",
                    "media": "Email",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103026",
                    "waktu_lapor": "01/02/2023 11:10:14",
                    "waktu_response": "01/02/2023 11:16:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 385,
                    "durasi_recovery_time": 33941693,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diyah Anggraini",
                    "alamat_pelapor": "JL PERKANTORAN PEMDA PR.SEWU No. RT.0 RW.0 BULUKARTO",
                    "no_telp_pelapor": "6281275863178",
                    "keterangan_pelapor": "MUTASI_K (G9923020188181:GANGGUAN ISNTALASI) - MCB 25 VA lemah jepret 3x dalam hari ini (Selasa, 1 Februari 2023) dengan daya 5.500 VA. mohon bantuannya untuk mengatasi permasalahan tersebut. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5423020103030",
                    "waktu_lapor": "01/02/2023 11:10:38",
                    "waktu_response": "01/02/2023 11:14:36",
                    "waktu_recovery": "01/02/2023 13:12:45",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 7089,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Divia Wulandari",
                    "alamat_pelapor": "KA PUK PULO RT 04/10 CKR",
                    "no_telp_pelapor": "62881011452059",
                    "keterangan_pelapor": "kenapa tidak bisa melihat tagihan karna saya mau bayar tagihan bulan januari ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020103031",
                    "waktu_lapor": "01/02/2023 11:10:40",
                    "waktu_response": "01/02/2023 11:11:08",
                    "waktu_recovery": "01/02/2023 11:11:58",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 50,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ando",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103033",
                    "waktu_lapor": "01/02/2023 11:10:41",
                    "waktu_response": "01/02/2023 11:23:42",
                    "waktu_recovery": "01/02/2023 11:39:29",
                    "durasi_response_time": 781,
                    "durasi_recovery_time": 947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "prawira kusuma",
                    "alamat_pelapor": "KP JAWA BELAKANG No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6285268855006",
                    "keterangan_pelapor": "\\nI'd pelanggan ini terlalu boros\\nsementara kami hanya pakai sanyo dan ac",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LANGSA"
                },
                {
                    "no_laporan": "K5423020103035",
                    "waktu_lapor": "01/02/2023 11:10:49",
                    "waktu_response": "01/02/2023 12:14:50",
                    "waktu_recovery": "01/02/2023 12:57:18",
                    "durasi_response_time": 3841,
                    "durasi_recovery_time": 2548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUWENDI",
                    "alamat_pelapor": "JL PALEMBANG NO.48/28 RT 0 RW 0 KEL PANDAU HILIR KEC MEDAN PERJUANGAN, KOTA MEDAN, SUMATERA UTARA ACUAN: SIMPANG JL MALAKA",
                    "no_telp_pelapor": "085297586178",
                    "keterangan_pelapor": "TGL 26/12/22 PROSES PB (B2/10600 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 120019912212260372 DAN NO REG 1200111027282. BP DAN UJL TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT K1223010900124 K1223011100448 DAN K1223011700427, K1223012600424 K1223012700306 K5223012800784  SUDAH DIHUBUNGI NAMUN SUDAH 1 BULAN BLM ADA REALISASI  K5423013106962",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020103038",
                    "waktu_lapor": "01/02/2023 11:11:03",
                    "waktu_response": "01/02/2023 11:13:06",
                    "waktu_recovery": "01/02/2023 13:53:57",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 9651,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WALGITO",
                    "alamat_pelapor": "..JL RAYA SERANG,KM29,KAMPUNG POS KIARA,RT 4, RW 3 DESA SENTUL, KECAMATAN BALARAJA, KABUPATEN TANGERANG.\\n\\n",
                    "no_telp_pelapor": "081280949211",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN GAGAL INPUT. PTL MENYALA DENGAN SISA KWH 35,0",
                    "media": "Email",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020103039",
                    "waktu_lapor": "01/02/2023 11:11:07",
                    "waktu_response": "01/02/2023 11:11:34",
                    "waktu_recovery": "01/02/2023 12:34:43",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 4989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldo Muhamad Rifa",
                    "alamat_pelapor": "KP KENDAYAKAN No. RT.0 RW.0",
                    "no_telp_pelapor": "628971206248",
                    "keterangan_pelapor": "Halo, selamat siang ka. Sy ada kendala, pembelian token listrik prabayar dgn nomer 45069928252 gagal terus, Sudah dicoba melalui pembayaran dompet digital maupun lgs via bank tp transaksi gagal. Kenapa ya? Apa sedang ada gangguan?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103040",
                    "waktu_lapor": "01/02/2023 11:11:24",
                    "waktu_response": "01/02/2023 11:33:55",
                    "waktu_recovery": "01/02/2023 14:04:07",
                    "durasi_response_time": 1351,
                    "durasi_recovery_time": 9012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL. PENDIDIKAN RT 02/01 DS. COGREG KEC. PARUNG, KAB. BOGOR, JABAR (DEKAT MASJID AL BAROKAH",
                    "no_telp_pelapor": "08999989275",
                    "keterangan_pelapor": "MOHON BANTUAN. PELANGGAN KESULITAN MELAKUKAN PEMBELIAN TOKEN, PLN 123 TELAH MENJELASKAN BAHWA TIDAK ADA KENDALA DAN TELAH MENYARANKAN MELAKUKAN PEMBELIAN PADA TEMPAT LAIN, NAMUN SESUAI INFO YBS TETAP TIDAK BISA MELAKUKAN PEMBELIAN. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103041",
                    "waktu_lapor": "01/02/2023 11:11:17",
                    "waktu_response": "01/02/2023 11:11:50",
                    "waktu_recovery": "01/02/2023 12:34:50",
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 4980,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sahri Bin Sanip",
                    "alamat_pelapor": "kp kudakuda",
                    "no_telp_pelapor": "6285888228491",
                    "keterangan_pelapor": "udah awal bulan ko masih gabisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103042",
                    "waktu_lapor": "01/02/2023 11:11:17",
                    "waktu_response": "01/02/2023 11:14:52",
                    "waktu_recovery": "01/02/2023 11:26:15",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 683,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "antonius amri bonaventura",
                    "alamat_pelapor": "DN DUWET KEC MLATI KAB SLEMAN No.0 RT.3 RW.32 SENDANGADI",
                    "no_telp_pelapor": "6281325676775",
                    "keterangan_pelapor": "proses tambah daya butuh brp lama ya???",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020103047",
                    "waktu_lapor": "01/02/2023 11:11:35",
                    "waktu_response": "01/02/2023 11:17:15",
                    "waktu_recovery": "01/02/2023 12:28:40",
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 4285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Irawan",
                    "alamat_pelapor": "JL DS PASIR ANGIN DN CINYOSOG No.048 RT.2 RW.2 KEC CILEUNGSI KAB BOGOR. LOKASI : DKT PERUM GRIYA ALAM SENTOSA",
                    "no_telp_pelapor": "6285860086338",
                    "keterangan_pelapor": "kwh eror // UPDATE LAPORAN. PELANGGAN MENGHUBUNGI KEMBALI. CC.55.VENI .1 APP PRABAYAR (PTL MENYALA) TIDAK BISA MEMASUKKAN PULSA. APP TIDAK TERTERA BERHASIL ATAU GAGAL KETIKA DIINPUT. SISA KWH METER TIDAK BERTAMBAH SETELAH INPUT TOKEN .SETELAH UPDATE VKRN 43 DENGAN SISA KWH 3.14 \\nNO TOKEN : 4657 1643 0083 5575 2998",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103052",
                    "waktu_lapor": "01/02/2023 11:11:58",
                    "waktu_response": "01/02/2023 11:15:07",
                    "waktu_recovery": "01/02/2023 17:17:54",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 21767,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DENI LUBIS",
                    "alamat_pelapor": "JL KAV SEMPER JL SUNGAI BOGOWONTO NO 347 RT 8/1 KEL SEMPER BARAT KEC CILINGCING JAKUT // DEKAT KANTOR PLN ",
                    "no_telp_pelapor": "02122408125",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN ID METER 14444733167 TELAH MEMENUHI TOP UP TOKEN UNTUK BULAN JANUARI SEBESAR 720 JAM NYALA. PADA TGL 01/02/2023 SERTA SELANJUTNYA YBS MEMBUTUHKAN TOP UP TOKEN, SISA - KWH .(PTL TIDAK PADAM ). LAPOR KEMBALI KARENA BELUM ADA PENANGANAN. SISA 162.99 KWH. CC.54.BADRIA, 02122408125, 12G041R (01/02/23 PUKUL 12:22)\\nYBS MENGHUBUNGI KEMBALI BELUM ADA PETUGAS YANG KONFIRMASI // CC.54.NANDI 12G0CSZ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5123020100583",
                    "waktu_lapor": "01/02/2023 11:12:50",
                    "waktu_response": "01/02/2023 11:16:07",
                    "waktu_recovery": "01/02/2023 12:51:29",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 5722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONATUS",
                    "alamat_pelapor": "PR PERMATA KWANGSAN RESIDENCE BLOK A3 NO 29 KEL KWANGSAN KEC  SEDATI, KAB. SIDOARJO, JAWA TIMUR",
                    "no_telp_pelapor": "085235219312",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN INFOKAN ADANYA KESALAHAN PEMASANGAN APP SAAT REALISASI PASANG BARU SEKITAR TGL 8 ATAU 9 JANUARI 2022 DARI NO IDPEL 511802348868 A/N NURUL ISLAMIYAH  DENGAN ALAMAT NO IDPEL (PR PERMATA KWANGSAN RESIDENCE BLOK A3 NO 29 ) NAMUN APP TERSEBUT DIPASANG DI RUMAH LAIN TERTUKAR DENGAN PEMASANGAN APP DENGAN NO IDPEL 511802348850 A/N NURUL HIDAYATUR  ALAMAT SESUAI IDPEL ( PR PERMATA KWANGSAN RESIDENCE BLOK E3 NO 22 ).  PELANGGAN INGIN APP DAPAT DI PASANG SESUAI DATA ALAMATNYA. PELANGGAN BARU HARI INI KARENA APP TERTUKAR DENGAN APP ORANG LAIN DI LOKASI PERUMAHAN YANG SAMA BERBEDA BLOK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020103061",
                    "waktu_lapor": "01/02/2023 11:13:14",
                    "waktu_response": "01/02/2023 11:30:37",
                    "waktu_recovery": "01/02/2023 11:46:22",
                    "durasi_response_time": 1043,
                    "durasi_recovery_time": 945,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003414418",
                    "nama_pelapor": "IBU AIDA",
                    "alamat_pelapor": "KOMP GRIYA TAJUR HALANG BLOK A3 NO 2 KEL TAJUR HALANG KEC BOJONG GEDE KAB BOGOR ",
                    "no_telp_pelapor": "02162311382",
                    "keterangan_pelapor": "LEBIH TAGIH. REK FEB 23 ST AW = 466 ST AK = 1.046 ST APP TGL 01/02/23  = 465 . RUMAH KOSONG SEJAK MAR 2022, APP MUDAH DIJANGKAU DAN TIDAK TERKUNCI, PELANGGAN MENGINGINKAN  HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020103062",
                    "waktu_lapor": "01/02/2023 11:13:10",
                    "waktu_response": "01/02/2023 11:13:31",
                    "waktu_recovery": "01/02/2023 11:16:25",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuri",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100366",
                    "waktu_lapor": "01/02/2023 11:13:21",
                    "waktu_response": "01/02/2023 11:46:31",
                    "waktu_recovery": "01/02/2023 13:01:56",
                    "durasi_response_time": 1990,
                    "durasi_recovery_time": 4525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "09040416",
                    "nama_pelapor": "IBU KRISTINA",
                    "alamat_pelapor": "PERUMAHAN KENDANGSARI JL KENDANGSARI BLOK H NO.44 GG 4 TENGGILIS JAYA KEL.KENDANGSARI KEC. TENGGILIS MEJOYO KOTA SURABAYA >> DEKAT DENGAN MI KOBER ",
                    "no_telp_pelapor": "087888882604",
                    "keterangan_pelapor": "TANGGAL 01/02/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BTN MOHON PTL DISAMBUNG SESUAI KETENTUAN.\\nTERKAIT NO LAPOR : K5223020100550\\nPELANGGAN MENGHUBUNGI KEMBALI. CC.52.DEWI_R",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020103069",
                    "waktu_lapor": "01/02/2023 11:13:43",
                    "waktu_response": "01/02/2023 11:18:50",
                    "waktu_recovery": "01/02/2023 14:03:21",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 9871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MONIKA",
                    "alamat_pelapor": " JL BROMO 3 PERUMAHAN PURI PAMULANG BLOK B4 NO. 2, RT001/025, PAMULANG BARAT, PAMULANG, TANGERANG SELATAN, BANTEN. ACUAN DI DEPAN TAMAN)",
                    "no_telp_pelapor": "082114321297",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK DES 2022 =32011 , ST APP TGL 05/12/2022 = 31963. REK (BELUM DILUNASI). (RUMAH TIDAK DIHUNI, BERPAGAR TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS RUTIN MEMINTA FOTO KWH METER. MOHON HAL TSB AGAR TIDAK TERULANG LAGI (REVISI TIPE KELUHAN : CATER, TIPE SUB KELUHAN: LEBIH TAGIH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103070",
                    "waktu_lapor": "01/02/2023 11:13:54",
                    "waktu_response": "01/02/2023 11:31:56",
                    "waktu_recovery": "01/02/2023 13:23:51",
                    "durasi_response_time": 1082,
                    "durasi_recovery_time": 6715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bollink OutBadeur",
                    "alamat_pelapor": "PR CIKARANG LAKE VIEW BLOK D1 No.17 RT.12 RW.5 SD MULYA",
                    "no_telp_pelapor": "6285715511572",
                    "keterangan_pelapor": "Minta nomer tamper mau isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103071",
                    "waktu_lapor": "01/02/2023 11:13:58",
                    "waktu_response": "01/02/2023 11:51:25",
                    "waktu_recovery": "01/02/2023 12:12:24",
                    "durasi_response_time": 2247,
                    "durasi_recovery_time": 1259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YENININGSIH",
                    "alamat_pelapor": "DN KRAJAN TENGAH KEC BOJA No.0 RT.9 RW.2 METESEH",
                    "no_telp_pelapor": "6285337240508",
                    "keterangan_pelapor": "tidak bisa beli token listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJA"
                },
                {
                    "no_laporan": "K5123020100590",
                    "waktu_lapor": "01/02/2023 11:14:26",
                    "waktu_response": "01/02/2023 11:34:18",
                    "waktu_recovery": "01/02/2023 11:43:51",
                    "durasi_response_time": 1192,
                    "durasi_recovery_time": 573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE",
                    "alamat_pelapor": "PR CHANDRA BARU JL SILIWANGI VI BLOK NO7 RT 7 RW 017 KEL JATI RAHAYU KEC PONDOK MELATI KOTA BEKASI / DEKAT WARUNG CATUR ",
                    "no_telp_pelapor": "0811872608",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT TERKAIT PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN ADA RENOVASI DILOKASI, IDPEL 547101665738, NIK PELANGGAN 3172041804760002 ATAS NAMA SAHAT TAMBUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103075",
                    "waktu_lapor": "01/02/2023 11:14:24",
                    "waktu_response": "01/02/2023 11:15:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 33941777,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "pelanggan teluknaga",
                    "alamat_pelapor": "KP KEMIRI No. RT.8 RW.2 DS KEMIRI",
                    "no_telp_pelapor": "6285781444739",
                    "keterangan_pelapor": "MUTASI_K (G9923020188267:gangguan) - sudah beli pulsa 20 ribu tapi gk bisa di masukin,gagal trus,mohon kepada pihak pln agar dibantu di cek meteran saya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103076",
                    "waktu_lapor": "01/02/2023 11:14:33",
                    "waktu_response": "01/02/2023 11:23:27",
                    "waktu_recovery": "01/02/2023 11:26:59",
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 212,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000730598",
                    "nama_pelapor": "IBU DITA",
                    "alamat_pelapor": "KK PAPAN INDAH 2 BLOK N15 NO 24 JL - RT - RW - DS MANGUNJAYA KEC TAMBUN SELATAN KAB BEKASI",
                    "no_telp_pelapor": "0218519246",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23 = 1.027, APP TGL 01/02/23 = 926. RUMAH JARANG DIHUNI. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103078",
                    "waktu_lapor": "01/02/2023 11:14:32",
                    "waktu_response": "01/02/2023 12:36:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4929,
                    "durasi_recovery_time": 33936891,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hariyanto Adjie N",
                    "alamat_pelapor": "DN NGLANGGERAN KULON No. RT.15 RW.3 NGLANGGERA",
                    "no_telp_pelapor": "6281904288432",
                    "keterangan_pelapor": "MUTASI_K (G9923020188268:ditindaklanjuti ) - layar pada meteran padam, dan aliran listrik mati.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020103081",
                    "waktu_lapor": "01/02/2023 11:14:42",
                    "waktu_response": "01/02/2023 11:16:25",
                    "waktu_recovery": "01/02/2023 13:41:03",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 8678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DODI",
                    "alamat_pelapor": "JL H. NUR No.27 RT.2 RW.3 BENDA BARU",
                    "no_telp_pelapor": "6285254968826",
                    "keterangan_pelapor": "meteran teriindikasi tidak normal karena adanya penurunan tagihan bulanan  tidak normal sangat rendah",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103083",
                    "waktu_lapor": "01/02/2023 11:14:50",
                    "waktu_response": "01/02/2023 11:15:39",
                    "waktu_recovery": "01/02/2023 11:38:16",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 1357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN WAHYU",
                    "alamat_pelapor": "JL BARU CILINCING NO 2 RT 2/1 KEL CILINCING KEC CILINCING JAKUT, ",
                    "no_telp_pelapor": "081292926768",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKALNJUTI PROSES GESER  2 APP NO ID PEL  545100203458 DAN  545301571740 SETEMPAT RENOVASI. PEMOHON SBG PEMILIK PERSIL.  LAPOR KEMBALI  11:19 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103087",
                    "waktu_lapor": "01/02/2023 11:15:14",
                    "waktu_response": "01/02/2023 11:32:17",
                    "waktu_recovery": "01/02/2023 13:08:34",
                    "durasi_response_time": 1023,
                    "durasi_recovery_time": 5777,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "janatun",
                    "alamat_pelapor": "KK PERMATA CKR SLT D8 No.14 RT.000 RW.00 CIANTRA",
                    "no_telp_pelapor": "6285694548000",
                    "keterangan_pelapor": "gagal masukin pulsa.di lokasi padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103093",
                    "waktu_lapor": "01/02/2023 11:16:02",
                    "waktu_response": "01/02/2023 11:33:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1071,
                    "durasi_recovery_time": 33940659,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "I Kadek Eka Suartana",
                    "alamat_pelapor": "Jl. Kayu Cendana No.7b",
                    "no_telp_pelapor": "6282145668588",
                    "keterangan_pelapor": "MUTASI_K (G9923020188196:kebakaran) - g5423020108404\\nkebakaran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103094",
                    "waktu_lapor": "01/02/2023 11:16:13",
                    "waktu_response": "01/02/2023 11:31:22",
                    "waktu_recovery": "01/02/2023 12:19:27",
                    "durasi_response_time": 909,
                    "durasi_recovery_time": 2885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "240581",
                    "nama_pelapor": "BP SUGIARTO ",
                    "alamat_pelapor": "JL CIBUBUR II BULAK RINGIN RT 06 RW 3 NO 114 C KEL CIBUBUR KEC CIRACAS JAKARTA TIMUR . ACUAN DEKAT SD 09 10 CIBUBUR",
                    "no_telp_pelapor": "081281692992",
                    "keterangan_pelapor": "TGL 4/12/22 PENANGANAN GANGGUAN APP PRABAYAR VIA MCB OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86052430443. TERKAIT K5423011705383, K5423012501893",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020103095",
                    "waktu_lapor": "01/02/2023 11:16:24",
                    "waktu_response": "01/02/2023 11:26:53",
                    "waktu_recovery": "01/02/2023 15:27:07",
                    "durasi_response_time": 629,
                    "durasi_recovery_time": 14414,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK HARI",
                    "alamat_pelapor": "JL CIKAL 1 SAMPING RUMAH BESAR SEBELM SEKOLAHAN MAHANAIM",
                    "no_telp_pelapor": "081219740577",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PLN 123 TELAH MENJELASKAN BAHWA NO METER YBS TIDAK ADA KENDALA DALAM MELAKUKAN PEMBELIAN TOKEN, NAMUN SESUAI INFO YBS TELAH MENCOBA BEBERAPA TEMPAT TETAP TIDAK BISA. SISA KWH 44.2",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020103103",
                    "waktu_lapor": "01/02/2023 11:17:09",
                    "waktu_response": "01/02/2023 11:32:41",
                    "waktu_recovery": "01/02/2023 14:59:19",
                    "durasi_response_time": 932,
                    "durasi_recovery_time": 12398,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010501516",
                    "nama_pelapor": "BAPAK SURONO",
                    "alamat_pelapor": "KP.PASIRANDU RT 10 RW 05 DSA SUKASARI KEC.SERANG BARU KAB BEKASI",
                    "no_telp_pelapor": "085771761099",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100079, MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 15922, ST AK 17725, ST BERDASARKAN ANGKA ACMT 25/01/2023 = 17725. REK BELUM DILUNASI. (RUMAH DIHUNI, TIDAK DIPAGAR/DIKUNCI. APP MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100363",
                    "waktu_lapor": "01/02/2023 11:17:16",
                    "waktu_response": "01/02/2023 11:25:20",
                    "waktu_recovery": "01/02/2023 11:28:39",
                    "durasi_response_time": 484,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001449682",
                    "nama_pelapor": "BP REMON ",
                    "alamat_pelapor": "JL TERUSAN SUTAMI IV NO 3 KEC SUKAJADI KOTA BANDUNG / ",
                    "no_telp_pelapor": "0224206669",
                    "keterangan_pelapor": "LEBIH TAGIH IDPEL 535596220434 STAND AK REK FEB 11840 DAN STAND APP TGL 01/02/2023 = 10967.  RUMAH TIDAK DIHUNI TIDAK ADA PEMAKAIAN. MOHON DIBANTU KOREKSI TAGIHAN JAN DAN FEB DAN KONFRIMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020103104",
                    "waktu_lapor": "01/02/2023 11:17:29",
                    "waktu_response": "01/02/2023 11:24:10",
                    "waktu_recovery": "01/02/2023 11:25:07",
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 57,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yatora",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103107",
                    "waktu_lapor": "01/02/2023 11:17:48",
                    "waktu_response": "01/02/2023 11:24:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 399,
                    "durasi_recovery_time": 33941225,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. Sugeng Idzil Aryani",
                    "alamat_pelapor": "DN BOTO No. RT.1 RW.3 SEGOROPURO",
                    "no_telp_pelapor": "6281332029944",
                    "keterangan_pelapor": "MUTASI_K (G9923020188185:cek lwh) - isi token gagal terus,padahal sudah sesuai ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020103110",
                    "waktu_lapor": "01/02/2023 11:17:54",
                    "waktu_response": "01/02/2023 12:06:27",
                    "waktu_recovery": "01/02/2023 12:28:22",
                    "durasi_response_time": 2913,
                    "durasi_recovery_time": 1315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hetti rusdi",
                    "alamat_pelapor": "JL DAMANHURI No.0 RT.0",
                    "no_telp_pelapor": "62895612546999",
                    "keterangan_pelapor": "tidak bisa masukan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5123020100599",
                    "waktu_lapor": "01/02/2023 11:18:07",
                    "waktu_response": "01/02/2023 11:25:30",
                    "waktu_recovery": "01/02/2023 11:27:52",
                    "durasi_response_time": 443,
                    "durasi_recovery_time": 142,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001066128",
                    "nama_pelapor": "BP RAMA",
                    "alamat_pelapor": "PR PANTAI MENTARI JL. KENJERAN MENTARI KENJERAN UTARA 3 BLOK SF 2 NO.9. RT 4 RW 1. KEL KENJERAN. KEC BULAK. KOTA SURABAYA",
                    "no_telp_pelapor": "082245155143",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGNA TIDAK BISA MEMBELI PULSA TOKEN DENGAN KETERANGAN PEMBATASAN PEMBELIAN TOKEN, SEBELUMNYA PELANGGAN SUDAH MEMBELI PULSA TOKEN RP 200.000, RP 500.000 DAN RP 200.000 DAN MENCOBA DITEMPAT LAIN MELALUI TOKOPEDIA, SHOPEE NAMUN TIDAK BISA. SISA PULSA SAAT INI 811 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5423020103113",
                    "waktu_lapor": "01/02/2023 11:18:14",
                    "waktu_response": "01/02/2023 11:48:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1793,
                    "durasi_recovery_time": 33939805,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip",
                    "alamat_pelapor": "jl gang mesjid Al ikhlas",
                    "no_telp_pelapor": "6281287233347",
                    "keterangan_pelapor": "MUTASI_K (G9923020188265:di lokasi listrik padam) - listrik mati ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103116",
                    "waktu_lapor": "01/02/2023 11:18:30",
                    "waktu_response": "01/02/2023 11:22:36",
                    "waktu_recovery": "01/02/2023 11:48:59",
                    "durasi_response_time": 246,
                    "durasi_recovery_time": 1583,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ganu saputra",
                    "alamat_pelapor": "jln. taman kaya",
                    "no_telp_pelapor": "6285264470501",
                    "keterangan_pelapor": "Butuh percepatan perluasan jaringan perumahan karna unit yg sudah terbangun udh 32 unit dari jumlah total 50 unit\\nmohon di sampaikan pada bagian terkait nya bapak/ibu PLN terhormat, karna kami juga udh di desak sama pihak konsumen perumahan buat di masukan meteran karna rumah ingin di tempati tapi kwh listrik belum masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020103119",
                    "waktu_lapor": "01/02/2023 11:18:51",
                    "waktu_response": "01/02/2023 11:31:03",
                    "waktu_recovery": "01/02/2023 11:46:14",
                    "durasi_response_time": 732,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAHRUDIN",
                    "alamat_pelapor": "KP CIAKAR No.0 RT.1 RW.7 PASIR GAOK",
                    "no_telp_pelapor": "6285781254627",
                    "keterangan_pelapor": "pembelian token 100.000, transaksi gagal tetapi dana iconpay sudah terpotong dan tidak direfund terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020103123",
                    "waktu_lapor": "01/02/2023 11:19:15",
                    "waktu_response": "01/02/2023 11:27:06",
                    "waktu_recovery": "01/02/2023 15:49:37",
                    "durasi_response_time": 471,
                    "durasi_recovery_time": 15751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020103124",
                    "waktu_lapor": "01/02/2023 11:19:16",
                    "waktu_response": "01/02/2023 11:21:16",
                    "waktu_recovery": "01/02/2023 12:00:35",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 2359,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUNUNG",
                    "alamat_pelapor": "GANG PEMUDA 2 KP SUKARAJA KAUM     RT-2 / RW-8 NO 27 KEL. SUKARAJA KEC. SUKARAJA KAB BOGOR ACUAN : DEKAT TOKO KELONTONG ABANG AMIN DAN TOKO BONEKA ",
                    "no_telp_pelapor": "089654031812",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN (PTL PADAM)\\nPELANGGAN DENGAN NO METER 32014867553 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN KETERANGAN KWH MELEBIHI BATAS MAKSIMUM. NAMUN PADA P2APST BELUM ADA PEMBELIAN TOKEN UNTUK BULAN FEB 23 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103126",
                    "waktu_lapor": "01/02/2023 11:19:18",
                    "waktu_response": "01/02/2023 11:47:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1694,
                    "durasi_recovery_time": 33939840,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yukhi Mustaqim Kusuma Syabana",
                    "alamat_pelapor": "JL WIWAHA No. RT.1 RW.11",
                    "no_telp_pelapor": "628122188622",
                    "keterangan_pelapor": "MUTASI_K (G9923020188205:padam) - Periksa butuhbkode reset",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020103127",
                    "waktu_lapor": "01/02/2023 11:19:24",
                    "waktu_response": "01/02/2023 11:20:58",
                    "waktu_recovery": "01/02/2023 11:46:35",
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 1537,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "RUSUN PULO JAHE BLOK D 1 NO. 4 RT 13 / 14 JL RAWA BUNTU KEL JATINEGARA KEC CAKUNG JAKTIM ",
                    "no_telp_pelapor": "081218818797",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN TIDAK BISA BELI TOKEN SEBESAR RP. 500.000 UNTUK ID METER 14289801608 DENGAN KETERANGAN NO METER SALAH. DI AP2T DAN P2APST TIDAK ADA PERUBAHAN ID METER. SISA : 108.04 KWH  . MOHON AGAR DIKONFIRMASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103128",
                    "waktu_lapor": "01/02/2023 11:19:38",
                    "waktu_response": "01/02/2023 11:35:02",
                    "waktu_recovery": "01/02/2023 13:45:52",
                    "durasi_response_time": 924,
                    "durasi_recovery_time": 7850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jerri mulan",
                    "alamat_pelapor": "Jl. Asem Raya No.47 B",
                    "no_telp_pelapor": "6285893394738",
                    "keterangan_pelapor": "meteran hidup \\ntapi lampu mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5123020100602",
                    "waktu_lapor": "01/02/2023 11:19:54",
                    "waktu_response": "01/02/2023 11:22:43",
                    "waktu_recovery": "01/02/2023 11:49:09",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 1586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVA ",
                    "alamat_pelapor": "PR BUMI MELUR PERMAI BLOK B NO 1 GG TERATAI RT 5 RW 4 KEL SIDOMULYO BARAT KEC TAMPAN KOTA PEKANBARU",
                    "no_telp_pelapor": "081394261335",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 11 KWH, BELUM ADA PEMBAHARUAN APP OLEH PETUGAS, KODE TOKEN :  ( 3968 5206 7699 0082 1598 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020103129",
                    "waktu_lapor": "01/02/2023 11:19:46",
                    "waktu_response": "01/02/2023 11:29:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 562,
                    "durasi_recovery_time": 33940944,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRA BAGUS SETIAWAN",
                    "alamat_pelapor": "Jl. Hercules No.E-37",
                    "no_telp_pelapor": "6281232606078",
                    "keterangan_pelapor": "MUTASI_K (G9923020188190:kode G) - voltase down",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5323020100369",
                    "waktu_lapor": "01/02/2023 11:19:47",
                    "waktu_response": "01/02/2023 12:20:03",
                    "waktu_recovery": "01/02/2023 12:55:35",
                    "durasi_response_time": 3616,
                    "durasi_recovery_time": 2132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALVIN",
                    "alamat_pelapor": "JL BASOKA III DN GUNUNG TOGEL NO.- RT 23 RW 04 KEL BASOKA KEC TUBARU KAB SUMENEP // DKT MASJID ",
                    "no_telp_pelapor": "087746989798",
                    "keterangan_pelapor": "\\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM 12.91 KWH  /  32110506402\\nNO TOKEN 46082550378723595199 / UPDATE LAPORAN (CC.14.FEBRIA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020103130",
                    "waktu_lapor": "01/02/2023 11:19:49",
                    "waktu_response": "01/02/2023 11:22:54",
                    "waktu_recovery": "01/02/2023 14:26:52",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 11038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aas",
                    "alamat_pelapor": "Suka Merindu",
                    "no_telp_pelapor": "6282289361136",
                    "keterangan_pelapor": "Token kami bermasalah pada saat mengisi token selalu gagal dari semalam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020103134",
                    "waktu_lapor": "01/02/2023 11:20:47",
                    "waktu_response": "01/02/2023 11:36:22",
                    "waktu_recovery": "01/02/2023 11:55:37",
                    "durasi_response_time": 935,
                    "durasi_recovery_time": 1155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROTUA ",
                    "alamat_pelapor": "JALAN BUNGA KANTIL 18 NO.4 PASAR 7 PADANG BULAN ,SEMPAKATA, MEDAN SELAYANG & DEPAN MASJID NURUL MUKIM PASAR 7",
                    "no_telp_pelapor": "081373518449",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK BULAN FEBRUARI 2023 = 36.919, ANGKA STAND YANG DIBERIKAN PELANGGAN TGL 01/02/2023  = 36.834. (REK BELUM DILUNASI). SETEMPAT DI HUNI, RUMAH BERPAGAR DAN MEMILIKI PAPAN METERAN, KWH DAPAT DIJANGKAU DAN PELANGGAN TIDAK MENGETAHUI KEDATANGAN PETUGAS CATAT METER. ",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020103136",
                    "waktu_lapor": "01/02/2023 11:20:44",
                    "waktu_response": "01/02/2023 11:29:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 538,
                    "durasi_recovery_time": 33940910,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "banta rahmad",
                    "alamat_pelapor": "jalan samudera, gg.gulama ujung, No.18",
                    "no_telp_pelapor": "6285260247730",
                    "keterangan_pelapor": "MUTASI_K (G9923020188187:gangguan) - Kabel LIFE NEUTRAL terbalik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LHOKSEUMAWE"
                },
                {
                    "no_laporan": "K5323020100373",
                    "waktu_lapor": "01/02/2023 11:20:53",
                    "waktu_response": "01/02/2023 11:33:07",
                    "waktu_recovery": "01/02/2023 11:37:52",
                    "durasi_response_time": 734,
                    "durasi_recovery_time": 285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADE SUDIRTA",
                    "alamat_pelapor": "JL MEKAR SARI (UTARA WARUNG BABI GULING RAH ) NO 15 KEL  BENOA KEC KUTA SELATAN KAB BADUNG  LOKASI TOKO BUDI  RAHAYU ",
                    "no_telp_pelapor": "6281547400820",
                    "keterangan_pelapor": "BELUM KONVERSI PEMBELIAN TOKEN DIKANTOR PLN NOMINAL 50.000 PADA SAAT PENGAJUAN PD SEDANGKAN DILOKASI PD SUDAH TEREALISASI DENGAN NO METER 14450427118 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103141",
                    "waktu_lapor": "01/02/2023 11:21:13",
                    "waktu_response": "01/02/2023 11:22:39",
                    "waktu_recovery": "01/02/2023 11:26:27",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103144",
                    "waktu_lapor": "01/02/2023 11:21:34",
                    "waktu_response": "01/02/2023 11:23:27",
                    "waktu_recovery": "01/02/2023 11:29:19",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 352,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Paulus Sarwoto",
                    "alamat_pelapor": "Randugowang RT 1 RW 15",
                    "no_telp_pelapor": "6282323682220",
                    "keterangan_pelapor": "Ada petugas mengaku dari PLN tapi tanpa surat tugas katanya akan mekakukan pendataan dgn memfoto meteran. Apakah benar?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020103147",
                    "waktu_lapor": "01/02/2023 11:22:02",
                    "waktu_response": "01/02/2023 11:22:49",
                    "waktu_recovery": "01/02/2023 11:49:03",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 1574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fachrul Rozi",
                    "alamat_pelapor": "Jl. Pertamina Gas",
                    "no_telp_pelapor": "6282208222693",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103149",
                    "waktu_lapor": "01/02/2023 11:22:12",
                    "waktu_response": "01/02/2023 11:43:01",
                    "waktu_recovery": "01/02/2023 17:51:38",
                    "durasi_response_time": 1249,
                    "durasi_recovery_time": 22117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Jl. Raya Pemda Tigaraksa Kav AN 34 No 6 RT 05 RW 03 Kel Kadu Agung Kec Tigaraksa Kab Tangerang Banten",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5223020100704",
                    "waktu_lapor": "01/02/2023 11:22:56",
                    "waktu_response": "01/02/2023 12:51:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5298,
                    "durasi_recovery_time": 33936018,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JOSEPHINE ",
                    "alamat_pelapor": "JL. GONDANG RAYA GG PATLOT III,KEL. TEMBALANG KEC. TEMBALANG KOTA SEMARANG // HOTEL RUMI ",
                    "no_telp_pelapor": "081296916176",
                    "keterangan_pelapor": "TERKAIT NO. LAPOR K5223013000367 STATUS BATAL INFO DARI PELANGGAN BELUM ADA PENANGANAN DARI PETUGAS , MOHON DI TINDAK LANJUTI. TERKAIT NO LAPOR K5223012700655 MOHON BANTUAN LAYANAN PELANGGAN MENGHENDAKI DILAKUKAN PB 12 UNIT MASING-MASING DAYA @B1T/900. MOHON PELANGGAN SEGERA DI KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5423020103157",
                    "waktu_lapor": "01/02/2023 11:22:57",
                    "waktu_response": "01/02/2023 11:27:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 246,
                    "durasi_recovery_time": 33941069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HIBDA",
                    "alamat_pelapor": "KP KAUM PANDAK RT 2 RW 4, KARADENAN, CIBINONG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "088210965118",
                    "keterangan_pelapor": "TGL 24/01/23 PROSES PD (B2/41500 VA - B2/53000 VA) DENGAN NO AGENDA 538210522301248206 DAN NO REG 5382113064090. TGL 24/01/23 BP TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103159",
                    "waktu_lapor": "01/02/2023 11:23:14",
                    "waktu_response": "01/02/2023 11:27:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 33941038,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEDE",
                    "alamat_pelapor": "JL KARANGCEGAK  WETAN DS KARANGCEGAK   RT 8/4 KEL  KUTA SARI KEC  KUTASARI KAB PURBALINGGA JATENG ",
                    "no_telp_pelapor": "0881025975841",
                    "keterangan_pelapor": "MUTASI_K (G9923020188184:mohon di cek) - MOHON PENANGANAN APP PRABAYAR,  KWH DIRASA CEPAT HABIS SEJAK TGL 1/2/23 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020103162",
                    "waktu_lapor": "01/02/2023 11:23:28",
                    "waktu_response": "01/02/2023 11:34:52",
                    "waktu_recovery": "01/02/2023 11:44:45",
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 593,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "98053",
                    "nama_pelapor": "BP ANGGARA",
                    "alamat_pelapor": "JL. KENANGA KK KENANGA  INDAH NO 16 S RT 5 RW 4 KEL TANJUNG BARAT KEC JAGAKARSA 12540 ACUAN LOKASI : TIBI FUSAL/AIRINDI",
                    "no_telp_pelapor": "02180680987",
                    "keterangan_pelapor": "TGL 01/02/23  REKENING BULAN JANUARI 2023 BERIKUT BK  TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020103165",
                    "waktu_lapor": "01/02/2023 11:23:37",
                    "waktu_response": "01/02/2023 11:25:27",
                    "waktu_recovery": "01/02/2023 13:26:46",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 7279,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD HADI",
                    "alamat_pelapor": "Jl.pinang raya.gang pinang dalem.rt 01 rw014 No 45",
                    "no_telp_pelapor": "6285920033312",
                    "keterangan_pelapor": "ga bisa isi pulsa udah di kct berulang kali tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103166",
                    "waktu_lapor": "01/02/2023 11:24:01",
                    "waktu_response": "01/02/2023 11:26:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 33941127,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NISA",
                    "alamat_pelapor": "JL H MAHBUB RT 11 RW 09 KEL BINTARO KEC PESANGGRAHAN JAKARTA SELATAN  ",
                    "no_telp_pelapor": "081287718133",
                    "keterangan_pelapor": "MUTASI_K (G9923020188470:oper yantek) - BANYAK RUMAH PADAM SEJAK 5 JAM HANG LALU. PELANGGAN HARD COMPLAIN DAN MENGINGINKAN UNTUK DITINDAKLANJUTI SEGERA. PENYEBAB PADAM :KABEL OPSTYG RUSAK GARDU KB279 @AM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103167",
                    "waktu_lapor": "01/02/2023 11:24:04",
                    "waktu_response": "01/02/2023 12:06:33",
                    "waktu_recovery": "01/02/2023 14:40:43",
                    "durasi_response_time": 2549,
                    "durasi_recovery_time": 9250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ILO",
                    "alamat_pelapor": "JL JL. POROS LOMBE NO.10, WALIKO, GU, KAB. BUTON TENGAH, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082230228177",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN MENGAJUKAN PROSES PB R1T 900 VA MELALUI PLN MOBILE. SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BLM ADA PEMASANGAN NAMUN PADA AP2T TERTERA PENANGGUHAN RESTITUSI TUNAI. PELANGGAN MENGINFORMASIKAN TDK MENGAJUKAN PERMOHONAN PEMBATALAN DAN TETAP INGIN DIPASANG.",
                    "media": "Email",
                    "nama_ulp": "ULP MAWASANGKA"
                },
                {
                    "no_laporan": "K5423020103168",
                    "waktu_lapor": "01/02/2023 11:24:22",
                    "waktu_response": "01/02/2023 11:28:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 33941001,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gilang Ramadhan",
                    "alamat_pelapor": "JL SAIDI II No.29 RT.11 RW.7 CIPETE UTR",
                    "no_telp_pelapor": "6287761030177",
                    "keterangan_pelapor": "MUTASI_K (G9923020188216:urgent) - GAGAL INPUT TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103169",
                    "waktu_lapor": "01/02/2023 11:24:31",
                    "waktu_response": "01/02/2023 11:33:01",
                    "waktu_recovery": "01/02/2023 14:18:53",
                    "durasi_response_time": 510,
                    "durasi_recovery_time": 9952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AZIZAH ",
                    "alamat_pelapor": "KK DAMAILESTARI BLOK C 8 NO 4 KEL CIANTRA KEC CIKARANG SELATAN BEKASI ",
                    "no_telp_pelapor": "02189900476",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101504, MOHON TINDAK LANJUT DAN PENYELSAIAN  PELANGGAN DENGAN NO METER14339371255   TIDAK DAPAT MELAKUKAN PEMBELIAN PULSA TOKEN PADA DATA P2APST TERTERA BLOKING PEMBELIAN NAMUN PADA DATA AP2T TIDAK TERTERA KETERANGAN BLOKING ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5523020100378",
                    "waktu_lapor": "01/02/2023 11:24:38",
                    "waktu_response": "01/02/2023 11:53:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1757,
                    "durasi_recovery_time": 33939457,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDI",
                    "alamat_pelapor": "JL- NO- DN LINGKUNG DAYE DS PUYUNG RT/RW- KEC JONGGAT KAB LOMBOK TENGAH LOKASI : BELAKANG KANTOR DESA",
                    "no_telp_pelapor": "087755726609",
                    "keterangan_pelapor": "MUTASI_K (G9923020188208:geser SR) - MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020103178",
                    "waktu_lapor": "01/02/2023 11:25:02",
                    "waktu_response": "01/02/2023 11:26:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33941083,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "May Safika",
                    "alamat_pelapor": "DN KEPUHBARU No. RT.007 RW.04 GEDEG",
                    "no_telp_pelapor": "6285859261057",
                    "keterangan_pelapor": "MUTASI_K (G9923020188186:muncul periksa) - tidak bisa diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020103179",
                    "waktu_lapor": "01/02/2023 11:25:20",
                    "waktu_response": "01/02/2023 11:58:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2000,
                    "durasi_recovery_time": 33939172,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suripto",
                    "alamat_pelapor": "komplek taman Sarinah",
                    "no_telp_pelapor": "6281390002932",
                    "keterangan_pelapor": "MUTASI_K (G9923020188219:kwh periksa) - LCD mtr periksa tlg kirim CCTnya, no mtr, 45004508359",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5523020100382",
                    "waktu_lapor": "01/02/2023 11:25:30",
                    "waktu_response": "01/02/2023 11:39:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 868,
                    "durasi_recovery_time": 33940294,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELISMA WATI",
                    "alamat_pelapor": "JL RAYA PURWAKARTA NO 48 KP SUDIMAMPIR ASANO RT-1 / RW-6 DS TAGOK APU KEC PADALARANG KAB BANDUNG BARAT",
                    "no_telp_pelapor": "087848261001",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 119\\nNO TOKEN : 6032 5134 8597 1800 2802",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020103180",
                    "waktu_lapor": "01/02/2023 11:25:32",
                    "waktu_response": "01/02/2023 11:27:16",
                    "waktu_recovery": "01/02/2023 12:01:28",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 2052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UDIN ",
                    "alamat_pelapor": "JL - KP PASIRKAKAPA NO - RT-4 / RW-4 KEL PASIR LAJA KEC SUKARAJA KAB BOGOR ",
                    "no_telp_pelapor": "089635930922",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA P2APST TERTERA BLOKING TOKEN, NAMUN TIDAK TERDAPAT NO REGISTRASINYA  DENGAN NO METER : 32012410505 SISA 1.7 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103184",
                    "waktu_lapor": "01/02/2023 11:25:47",
                    "waktu_response": "01/02/2023 11:39:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 827,
                    "durasi_recovery_time": 33940318,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CUCU",
                    "alamat_pelapor": "JL ASRAMA BEJI 1 KP PENGKOLAN RT-2 / RW-4 NO 1D KEL KALI DAYA KEC CIKARANG BARAT KAB BEKASI",
                    "no_telp_pelapor": "089526903084",
                    "keterangan_pelapor": "MUTASI_K (G9923020188201:gagal infut token) - PELANGGAN TIDAK BISA INPUT TOKEN, KETERANGAN GAGAL , SISA 10.07 KWH . PTL TIDAK PADAM. NO TOKEN 6443 2975 3650 2744 1279",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020103189",
                    "waktu_lapor": "01/02/2023 11:26:26",
                    "waktu_response": "01/02/2023 11:38:46",
                    "waktu_recovery": "01/02/2023 11:41:22",
                    "durasi_response_time": 740,
                    "durasi_recovery_time": 156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kris bahtera",
                    "alamat_pelapor": "JL DEPAN POSAL KEC.KENATANG No.0 RT.6 RW.3 TEMU",
                    "no_telp_pelapor": "6287887857700",
                    "keterangan_pelapor": "kwh meter belum disegel,mohon segera disegel",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA TIMUR"
                },
                {
                    "no_laporan": "K5423020103190",
                    "waktu_lapor": "01/02/2023 11:26:33",
                    "waktu_response": "01/02/2023 11:33:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 390,
                    "durasi_recovery_time": 33940709,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "shinta oktavia",
                    "alamat_pelapor": "DN KALI SARI No. RT.2 RW.0",
                    "no_telp_pelapor": "6288287548952",
                    "keterangan_pelapor": "MUTASI_K (G9923020188199:mcb lemah) - MCB/TERMIS LEMAH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAR"
                },
                {
                    "no_laporan": "K5423020103191",
                    "waktu_lapor": "01/02/2023 11:26:34",
                    "waktu_response": "01/02/2023 11:26:56",
                    "waktu_recovery": "01/02/2023 11:29:15",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elsa",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103193",
                    "waktu_lapor": "01/02/2023 11:26:41",
                    "waktu_response": "01/02/2023 11:47:35",
                    "waktu_recovery": "01/02/2023 15:59:27",
                    "durasi_response_time": 1254,
                    "durasi_recovery_time": 15112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL. RAJA EYATO  KEL MOLOSIPAT W KEC KOTA BARAT KOTA GORONTALO (BELAKAN RM)",
                    "no_telp_pelapor": "085240508190",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 26/01/23 PELANGGAN MENGAJUKAN PROSES BERHENTI BERLANGGANAN SELAMANYA KE APL SETEMPAT (PERSYARATAN SUDAH DILENGKAPI),SESUAI INFO PELANGGAN DIINFORMASIKAN OLEH PETUGAS TGL 30/01/23 AKAN DITINDAKLANJUT, NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT OLEH PETUGAS.  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELAGA"
                },
                {
                    "no_laporan": "K5423020103194",
                    "waktu_lapor": "01/02/2023 11:26:53",
                    "waktu_response": "01/02/2023 11:51:24",
                    "waktu_recovery": "01/02/2023 14:51:45",
                    "durasi_response_time": 1471,
                    "durasi_recovery_time": 10821,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDI SUDARSONO",
                    "alamat_pelapor": "JL. TALANG KERAMAT RT. 16 RW 03 KELURAHAN TALANG KERAMAT, KECAMATAN TALANG KELAPA, KABUPATEN BANYUASIN.",
                    "no_telp_pelapor": "0818612700",
                    "keterangan_pelapor": "MOHON PERIKSA APP, PIRINGAN KWH DAN ANGKA COUNTER APP\\nTIDAK BEROPERASI SEJAK TIDAK MENGETAHUI. PTL TIDAK PADAM.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020103196",
                    "waktu_lapor": "01/02/2023 11:26:57",
                    "waktu_response": "01/02/2023 11:34:55",
                    "waktu_recovery": "01/02/2023 11:43:30",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanang Irwansyah",
                    "alamat_pelapor": "JL Jl.BATU SULI VI RT. RW. No. No.0 RT. RW.",
                    "no_telp_pelapor": "6285247300328",
                    "keterangan_pelapor": "Pengantin Kwh meter\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020103197",
                    "waktu_lapor": "01/02/2023 11:27:12",
                    "waktu_response": "01/02/2023 11:29:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 33940943,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "gendhon",
                    "alamat_pelapor": "Sam Ratulangi No. 458",
                    "no_telp_pelapor": "6281268304845",
                    "keterangan_pelapor": "MUTASI_K (G9923020188454:n) - koslet isntalasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020103198",
                    "waktu_lapor": "01/02/2023 11:27:13",
                    "waktu_response": "01/02/2023 11:28:08",
                    "waktu_recovery": "01/02/2023 11:48:04",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 1196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suhartono",
                    "alamat_pelapor": "DN SLEMAN No.",
                    "no_telp_pelapor": "6283848665584",
                    "keterangan_pelapor": "mau masukan kode token listrik kak. tapi gagal terus mohon bantuannya kak terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020103199",
                    "waktu_lapor": "01/02/2023 11:27:17",
                    "waktu_response": "01/02/2023 12:00:51",
                    "waktu_recovery": "01/02/2023 12:51:29",
                    "durasi_response_time": 2014,
                    "durasi_recovery_time": 3038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAWAN DARMAWAN",
                    "alamat_pelapor": "KP NAROGONG No. RT.7 RW.2",
                    "no_telp_pelapor": "6287873894848",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,slalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103203",
                    "waktu_lapor": "01/02/2023 11:27:36",
                    "waktu_response": "01/02/2023 12:30:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3801,
                    "durasi_recovery_time": 33937235,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dandi",
                    "alamat_pelapor": "jalan khatulistiwa",
                    "no_telp_pelapor": "6281253599785",
                    "keterangan_pelapor": "MUTASI_K (G9923020188258:cek kwh) - listrik tidak hidup\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020103207",
                    "waktu_lapor": "01/02/2023 11:28:12",
                    "waktu_response": "01/02/2023 11:31:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 33940799,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur rohmiyatun",
                    "alamat_pelapor": "JU RUG MOJOSONGO BYL RT.0 RW.0",
                    "no_telp_pelapor": "6281226859513",
                    "keterangan_pelapor": "MUTASI_K (G9923020188191:mohon dicek) - tidak bisa input pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOYOLALI"
                },
                {
                    "no_laporan": "K5423020103208",
                    "waktu_lapor": "01/02/2023 11:28:23",
                    "waktu_response": "01/02/2023 11:31:14",
                    "waktu_recovery": "01/02/2023 11:35:37",
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syaiful anwar",
                    "alamat_pelapor": "DS LUBUK PALAS No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282246904653",
                    "keterangan_pelapor": "mau menanyakan listrik saya mau d beli token tidak bisa. karena sudah melebihi batas. kwh. kira2 kapan baru bisa di beli token lagi ya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020103210",
                    "waktu_lapor": "01/02/2023 11:29:09",
                    "waktu_response": "01/02/2023 11:56:28",
                    "waktu_recovery": "01/02/2023 12:37:05",
                    "durasi_response_time": 1639,
                    "durasi_recovery_time": 2437,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "70660",
                    "nama_pelapor": "BP RIFKI ",
                    "alamat_pelapor": "KP KUDANG JL SINDANG RERET RT-4 / RW-9 NO.35 KEL CIBIRU WETAN KEC CILEUNYI. DEKAT TK NURUL HUDA ",
                    "no_telp_pelapor": "0811204292",
                    "keterangan_pelapor": "TGL 27/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK DAN REK BERJALAN FEB 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020103211",
                    "waktu_lapor": "01/02/2023 11:29:04",
                    "waktu_response": "01/02/2023 11:39:16",
                    "waktu_recovery": "01/02/2023 12:13:10",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 2034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000037532",
                    "nama_pelapor": "BP ANDREAS",
                    "alamat_pelapor": "JL FLAMBOYAN 3 KK CITRA GADING BLOK F3 NO 30 KEL CIPOCOK JAYA KEC CIPOCOK JAYA KOTA SERANG (DEKAT MINIMARKET INDOMART/ALFAMART)",
                    "no_telp_pelapor": "08129350059",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PROSES GESER SR DI KARENAKAN RENOVASI. PEMOHON MENGAKU SEBAGAI PEMILIK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020103214",
                    "waktu_lapor": "01/02/2023 11:29:49",
                    "waktu_response": "01/02/2023 11:32:04",
                    "waktu_recovery": "01/02/2023 13:24:53",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 6769,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hasan",
                    "alamat_pelapor": "JL PD RANJI No.0 RT.1 RW.1 PD RANJI",
                    "no_telp_pelapor": "6285695215526",
                    "keterangan_pelapor": "tidak bisa di isi token.\\nini laporan ke tiga. belum ada sms/tlp atopun tehnisi datang !!!",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103215",
                    "waktu_lapor": "01/02/2023 11:29:57",
                    "waktu_response": "01/02/2023 11:50:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1207,
                    "durasi_recovery_time": 33939688,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "YULVA MAULIT DIANA",
                    "alamat_pelapor": "JL SOEMOLAWAN DS KLURAK No.0 RT.16 RW.4 CANDI",
                    "no_telp_pelapor": "6281357856778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188209:perlu ct) - KWH muncul periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020103217",
                    "waktu_lapor": "01/02/2023 11:30:27",
                    "waktu_response": "01/02/2023 11:50:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1201,
                    "durasi_recovery_time": 33939664,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Divta A",
                    "alamat_pelapor": "PR ALAM MUTIARA No.011 RT.00 RW.00 SIDOARJO",
                    "no_telp_pelapor": "6289520888883",
                    "keterangan_pelapor": "MUTASI_K (G9923020188211:perlu cek) - MCB IX6A lemah masih belum diganti hampir 1 bulan. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020100627",
                    "waktu_lapor": "01/02/2023 11:30:37",
                    "waktu_response": "01/02/2023 11:32:09",
                    "waktu_recovery": "01/02/2023 12:14:37",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 2548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000229448",
                    "nama_pelapor": "IBU MADE",
                    "alamat_pelapor": "JL ARWANA UTAMA PR NOGOTIRTO BLOK L NO.118 KEL NOGOTIRTO RT.- RW.- KEC GAMPING KAB SLEMAN ",
                    "no_telp_pelapor": "081225113660",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 ADA PETUGAS KELOKASI TERKAIT PEMBAYARAN TAGIHAN BULAN JANUARI 2023. PELANGGAN DIMINTA MELAKUKAN PEMBAYARAN MELALUI TRANSFER NAMUN KE REKENING PRIBADI. ADA BUKTI BAYAR NAMUN BURAM. PETUGAS INFO UNTUK PEMBAYARAN HARUS DILAKUKAN HARI INI TGL 01/02/2023 KARENA BESOK SUDAH BEDA PETUGAS. MOHON KONFIRMASI APAKAH PETUGAS TSB RESMI DARI PLN/TIDAK. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020103219",
                    "waktu_lapor": "01/02/2023 11:30:43",
                    "waktu_response": "01/02/2023 11:34:28",
                    "waktu_recovery": "01/02/2023 11:43:59",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 571,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU  OKTA  ",
                    "alamat_pelapor": "KOMPLEK GRREN VILAGE  JL WADAS 4  NO.11  RT.6 RE.04  KEL.PONDOK GEDE  KEC JATI CEMPAKA ",
                    "no_telp_pelapor": "08121473239",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 97.92 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103220",
                    "waktu_lapor": "01/02/2023 11:30:41",
                    "waktu_response": "01/02/2023 11:31:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 33940777,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Fajar",
                    "alamat_pelapor": "Jl. Pos Pengumben (Komp. Bulog) Blok G No.5",
                    "no_telp_pelapor": "6287721310395",
                    "keterangan_pelapor": "MUTASI_K (G9923020188218:urgent) - KWH tidak bisa diisi token \\npengaduan atas nama Andri",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103221",
                    "waktu_lapor": "01/02/2023 11:30:46",
                    "waktu_response": "01/02/2023 11:33:48",
                    "waktu_recovery": "01/02/2023 13:00:37",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 5209,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yovan Bahtiar",
                    "alamat_pelapor": "DS SUNGAI SELAN PANGKALPIN",
                    "no_telp_pelapor": "6282181449510",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020103225",
                    "waktu_lapor": "01/02/2023 11:30:57",
                    "waktu_response": "01/02/2023 11:32:07",
                    "waktu_recovery": "01/02/2023 13:35:26",
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 7399,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagus",
                    "alamat_pelapor": "Jl. Raya Singosari ",
                    "no_telp_pelapor": "6282131347553",
                    "keterangan_pelapor": "Token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5323020100383",
                    "waktu_lapor": "01/02/2023 11:31:02",
                    "waktu_response": "01/02/2023 11:34:29",
                    "waktu_recovery": "01/02/2023 13:22:59",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 6510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DULAH",
                    "alamat_pelapor": "JL SILIWANGI RAYA  RT-2  RW-2 NO 0 KEL PONDOK BENDA KEC PAMULANG KOTA TANSEL :: LOK DI RUKO SAMPINGG GG KESADARAN",
                    "no_telp_pelapor": "6285724989917",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT STROOM SETELAH UPDATE VKRN 43, NO METER 32023475711 , 61372984130311961038, 63902273637671016536, PTL MENYALA, SISA 18.50 KWH CC.52.ADIS",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103227",
                    "waktu_lapor": "01/02/2023 11:31:27",
                    "waktu_response": "01/02/2023 11:35:24",
                    "waktu_recovery": "01/02/2023 14:31:22",
                    "durasi_response_time": 237,
                    "durasi_recovery_time": 10558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUDI",
                    "alamat_pelapor": "KP PRIYANG RT.7/2 NO.88 SERPONG, PONDOK JAGUNG, SERPONG UTARA, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "0215371069",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI TGL 27/12/22 REALISASI PROSES MIGRASI B2/ 11000 VA - B2T / 11000 VA DENGAN NO REG 5662017129913. PELANGGAN MENDAPATKAN SURAT TERKAIT SISA UJL AKAN DI KONVERSIKAN KE TOKEN. HINGGA SAAT INI BELUM ADA TINDAKLANJUT.  NO METER 45104200956.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103228",
                    "waktu_lapor": "01/02/2023 11:31:25",
                    "waktu_response": "01/02/2023 11:46:32",
                    "waktu_recovery": "01/02/2023 11:50:09",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 217,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhori Muslim",
                    "alamat_pelapor": "PR KEBUNAGUNG No. 0 RT.002 RW.01 KEBUNAGUNG",
                    "no_telp_pelapor": "6282334122124",
                    "keterangan_pelapor": "Saya memasukkan token, selalu gagal. Sudah dicek berkali2. Tetep ga bisa.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5123020100634",
                    "waktu_lapor": "01/02/2023 11:31:39",
                    "waktu_response": "01/02/2023 11:42:31",
                    "waktu_recovery": "01/02/2023 11:48:58",
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI / BP SIGO",
                    "alamat_pelapor": "JL CENDRAWASIH NO.38. RT 0 RW 0. KEL PANCURAN DEWA. KEC SIBOLGA SAMBAS. KOTA SIBOLGA. ANCER2 DEKAT SIMPANG LIMA",
                    "no_telp_pelapor": "081361242188",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER ADA GANGGUAN SEJAK TANGGAL 23/01/2023 MENDAPAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PENGGANTIAN APP KEMBALI, KONDISI RUMAH (DIHUNI). PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5423020103233",
                    "waktu_lapor": "01/02/2023 11:31:48",
                    "waktu_response": "01/02/2023 11:38:15",
                    "waktu_recovery": "01/02/2023 12:07:09",
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 1734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lintang Karunia Putri",
                    "alamat_pelapor": "JL BOTENG No. RT.01 RW.04 MENGANTI",
                    "no_telp_pelapor": "6281235430678",
                    "keterangan_pelapor": "sy minta tolong pihak PLN dateng untuk cek kelistrikan dirumah sy karena biaya listrik beberapa bulan sudag tidak masuk akal dari pemakaian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020103234",
                    "waktu_lapor": "01/02/2023 11:31:50",
                    "waktu_response": "01/02/2023 12:35:16",
                    "waktu_recovery": "01/02/2023 14:59:22",
                    "durasi_response_time": 3806,
                    "durasi_recovery_time": 8646,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIZKI",
                    "alamat_pelapor": "JL DS. PAJAR BULAN KEC PAJAR BULAN, KAB. LAHAT, SUMATERA SELATAN",
                    "no_telp_pelapor": "081282797492",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN RESTITUSI PROSES PB (R1MT/ 900 VA) DENGAN NO AGENDA 147209912301281891 DAN NO REG 1472012032067 DIKARENAKAN ALAMAT PENYAMBUNGAN TIDAK SESUAI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020103236",
                    "waktu_lapor": "01/02/2023 11:32:18",
                    "waktu_response": "01/02/2023 11:34:55",
                    "waktu_recovery": "01/02/2023 11:45:15",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 620,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3497",
                    "nama_pelapor": "BP IDRIS",
                    "alamat_pelapor": "JL MENGKUDU M/I NO 98 RT13/7  KEL. LAGOA KEC. KOJA KOTA JAKUT (DEKAT MUSHOLAH HAYYALASHOLAH/ DEPAN WARUNG) ",
                    "no_telp_pelapor": "081337732211",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SETEMPAT SUDAH DI BONGKAR RAMPUNG. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO LAPOR K5423013105052 DAN K5423013107979 SESUAI INFO PELANGGAN BELUM DITINDAKLANJUTI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103238",
                    "waktu_lapor": "01/02/2023 11:32:28",
                    "waktu_response": "01/02/2023 12:21:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2917,
                    "durasi_recovery_time": 33937827,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novi Harianto",
                    "alamat_pelapor": "JL PERWIRA No. BAGAN BESA",
                    "no_telp_pelapor": "6285264444448",
                    "keterangan_pelapor": "saya sudah melunasi tambah daya dari 1300 ke 3500 .permohonan sudah selesai tapi pegutas sampai saat ini belum datang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5423020103241",
                    "waktu_lapor": "01/02/2023 11:32:49",
                    "waktu_response": "01/02/2023 11:33:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 33940673,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "helpdesk kus",
                    "alamat_pelapor": "JL BY PASS NGR RAI NO 99 No.0 JIMBARAN",
                    "no_telp_pelapor": "6282339352627",
                    "keterangan_pelapor": "MUTASI_K (G9923020188195:fu tegangan loss) - mintol di fu Tegangan Loss",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103245",
                    "waktu_lapor": "01/02/2023 11:33:11",
                    "waktu_response": "01/02/2023 11:39:19",
                    "waktu_recovery": "01/02/2023 12:37:39",
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 3500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIVENSKI ATWINDA DIFA/ moms_fa",
                    "alamat_pelapor": "JL RAYA BYPASS JUANDA NO 6 (SEBRANG POM BENSIN SEDATI GEDE/SAMPING COFFE PASSMOOD)",
                    "no_telp_pelapor": "081515580713",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGANAN SELAMANYA DAYA (B1T/5500 VA) DIKARENAKAN PINDAH LOKASI USAHA DENGAN NO. KTP PEMILIK 3515130202910006 AN. AGUS CAHYONO DAN NO. KTP DIBERI KUASA 3502035405920002 AN. RIVENSKI ATWINDA DIFA PEMOHON MENGAKU SEBAGAI (DIBERI KUASA).",
                    "media": "Instagram",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020103247",
                    "waktu_lapor": "01/02/2023 11:33:17",
                    "waktu_response": "01/02/2023 11:37:50",
                    "waktu_recovery": "01/02/2023 11:45:44",
                    "durasi_response_time": 273,
                    "durasi_recovery_time": 474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sugih",
                    "alamat_pelapor": "dewi sartika no 36-38 sekolah rehoboth ",
                    "no_telp_pelapor": "628164863007",
                    "keterangan_pelapor": "tiang pln sudah patah karena terjepit pohon dan berkarat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5223020100733",
                    "waktu_lapor": "01/02/2023 11:33:48",
                    "waktu_response": "01/02/2023 12:30:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3424,
                    "durasi_recovery_time": 33937240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. EDI",
                    "alamat_pelapor": "JL GATOT SUBROTO GUNUNG SIMPING NO. 134  RT-4 / RW-11. KEL. GUNUNG SIMPING KEC. CILACAP TENGAH KAB. CILACAP >> DEKAT KANTOR BNI GATOT SUBROTO",
                    "no_telp_pelapor": "02825568601",
                    "keterangan_pelapor": "PELANGGAN MENHENDAKI DIBERIKAN INVOICE SETIAP BULAN PADA EMAIL edi.supriono@sm.co.id DI ID PELANGGAN = 525010894803",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5423020103251",
                    "waktu_lapor": "01/02/2023 11:34:04",
                    "waktu_response": "01/02/2023 12:36:15",
                    "waktu_recovery": "01/02/2023 13:43:22",
                    "durasi_response_time": 3731,
                    "durasi_recovery_time": 4027,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EVAN",
                    "alamat_pelapor": "JALAN PENDIDIKAN, KELURAHAN TEGAL REJO, KECAMATAN MEDAN PERJUANGAN",
                    "no_telp_pelapor": "082277742727",
                    "keterangan_pelapor": "TGL 31-01-2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEBRUARI 2023 TELAH DILUNASI MELALUI BANK BSI PTL MINTA SEGERA DISAMBUNG. TERKAIT K5423020102677",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020103253",
                    "waktu_lapor": "01/02/2023 11:34:26",
                    "waktu_response": "01/02/2023 11:35:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 33940554,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADIT ",
                    "alamat_pelapor": "KP CIATER TENGAH RT 4 RW 2  NO - JL BRINGIN KEL CIATER KEC SERPONG TANGERANG SELATAN SETEMPAT WARUNG TUMAN BSD ",
                    "no_telp_pelapor": "082110682050",
                    "keterangan_pelapor": "MUTASI_K (G9923020188270:tlg cek) - TGL 29 / 11 / 22  PENANGANAN GANGGUAN PTL MCB RUSAK OLEH PETUGAS (BP GOZALI DAN MUKOLIK ) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 104320 . MOHON SEGERA MCB DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103254",
                    "waktu_lapor": "01/02/2023 11:34:22",
                    "waktu_response": "01/02/2023 12:46:22",
                    "waktu_recovery": "01/02/2023 21:54:29",
                    "durasi_response_time": 4320,
                    "durasi_recovery_time": 32887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jemmy",
                    "alamat_pelapor": "Jl. Kyai Sepuh No.92e",
                    "no_telp_pelapor": "6281266702929",
                    "keterangan_pelapor": "tidak bisa top up token listrik prabayar.\\nketerangan: total kwh melebihi batas maximal.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020103257",
                    "waktu_lapor": "01/02/2023 11:34:54",
                    "waktu_response": "01/02/2023 11:37:49",
                    "waktu_recovery": "01/02/2023 11:49:39",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIRIN ERNA WATI",
                    "alamat_pelapor": "JL CAKALANG I No.321 RT.5 RW.6 POLOWIJEN",
                    "no_telp_pelapor": "6281234328784",
                    "keterangan_pelapor": "Gagal mengisi token…. Bagaimana caranya\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103261",
                    "waktu_lapor": "01/02/2023 11:35:12",
                    "waktu_response": "01/02/2023 11:36:54",
                    "waktu_recovery": "01/02/2023 14:01:27",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 8673,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NISYA ",
                    "alamat_pelapor": "JL JL. KP. BUARAN NO.14, SERUA, CIPUTAT, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "08977060575",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL BAYAR 16/01/2023 PENGAJUAN PROSES PB (R1MT / 900 VA), DENGAN NO REG 5436012259206 DAN NO AGENDA 543609912301162571. TGL 17/01/2023 PETUGAS DATANG A/N BP ANDRE MENGINFOKAN BAHWA TIDAK DAPAT DILAKUKAN REALISASI PENYAMBUNGAN DIKARNAKAN SEBELUMNYA PERNAH TERPASANG APP. TGL 20/01/2023 YBS DATANG KE AREA PLN DAN DI INFOKAN PETUGAS BAHWA NANTINYA AKAN ADA PETUGAS YANG DATANG KE LOKASI, TGL 20/01/2023 DATANG PETUGAS ATAS NAMA BP BAYU FIRMANSYAH MENGINFOKAN BAHWA DENDA YANG HARUS DILAKUKAN PEMBAYARAN NOMINAL RP. 300.000 (SUDAH DI BAYARKAN KE REK YBS ATAS NAMA BAYU FIRMANSYAH DENGAN NO REK 1276726451). TGL 24/01/2023 BP BAYU MEMBERIKAN BUKTI BAYAR DENGAN NO REG 5436019009557 NAMUN TIDAK SESUAI DENGAN YANG YBS BAYARKAN, DAN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN KEMBALI DILOKASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103263",
                    "waktu_lapor": "01/02/2023 11:35:17",
                    "waktu_response": "01/02/2023 12:29:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3236,
                    "durasi_recovery_time": 33937339,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julita Pogalin",
                    "alamat_pelapor": "JL KLEAK KOMP. FAK EKONOMI No.0 KLEAK",
                    "no_telp_pelapor": "6285298401801",
                    "keterangan_pelapor": "MUTASI_K (G9923020188453:b) - Tidak bisa isi Token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020103267",
                    "waktu_lapor": "01/02/2023 11:35:42",
                    "waktu_response": "01/02/2023 11:45:08",
                    "waktu_recovery": "01/02/2023 12:49:48",
                    "durasi_response_time": 566,
                    "durasi_recovery_time": 3880,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM BADRI ",
                    "alamat_pelapor": "JL SYAIDAN PR PURI AGUNG LESTARI PRIMA BLOK C NO.19 RT-1 / RW-11 KEL TANAH BARU KEC BEJI KOTA DEPOK, SAMPING LAP GABAN ",
                    "no_telp_pelapor": "081317869414",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK DAPAT MELAKUKAN PEMBAYARAN TD DENGAN NO REG 5474015116212. PADA DATA AP2T PERMOHONAN BELUM DISAHKAN MANAGER.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020103268",
                    "waktu_lapor": "01/02/2023 11:35:49",
                    "waktu_response": "01/02/2023 11:37:14",
                    "waktu_recovery": "01/02/2023 11:43:09",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAINAL ARIFIN",
                    "alamat_pelapor": "JL BEDAK PASAR BARENG LANTAI DASAR JL. TERU No.",
                    "no_telp_pelapor": "6281234333652",
                    "keterangan_pelapor": "Saya tidak bisa beli token dimanapun. Kenapa\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103272",
                    "waktu_lapor": "01/02/2023 11:36:08",
                    "waktu_response": "01/02/2023 11:49:34",
                    "waktu_recovery": "01/02/2023 12:26:33",
                    "durasi_response_time": 806,
                    "durasi_recovery_time": 2219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAFIZ / hafiz_arrafi_",
                    "alamat_pelapor": "KAMPUNG MERDEKA DSN. KEDUNGMALING III RT. 019 RW. 008 DS. KEDUNGMALING KEC. SOOKO KAB. MOJOKERTO (DEPAN TOKO LOUHAN ELEKTRONIK)",
                    "no_telp_pelapor": "081249265164",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH  9070,44.",
                    "media": "Instagram",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5323020100391",
                    "waktu_lapor": "01/02/2023 11:36:14",
                    "waktu_response": "01/02/2023 11:52:58",
                    "waktu_recovery": "01/02/2023 12:44:01",
                    "durasi_response_time": 1004,
                    "durasi_recovery_time": 3063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14027168518",
                    "nama_pelapor": "IBU WIDIA",
                    "alamat_pelapor": "JL ANYELIR 9 NO 8 BLOK 14 PERUM BUMI RANCAEKEK KENCANA KEC RANCAEKEK KEL RANCAEKEK KENCANA KAB  BANDUNG ",
                    "no_telp_pelapor": "081320326069",
                    "keterangan_pelapor": "GANGGUAN LPB REJECT , VKRN 43, PTL MENYALA  SISA STROOM 84 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RANCAEKEK"
                },
                {
                    "no_laporan": "K5423020103274",
                    "waktu_lapor": "01/02/2023 11:36:19",
                    "waktu_response": "01/02/2023 11:40:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 273,
                    "durasi_recovery_time": 33940240,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Fajar",
                    "alamat_pelapor": "JL JL POS PENGUMBEN NO 9 BLOK A",
                    "no_telp_pelapor": "6287721310495",
                    "keterangan_pelapor": "MUTASI_K (G9923020188222:urgent) - KWH tidak bisa diisi token \\npengaduan atas nama Andri",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103276",
                    "waktu_lapor": "01/02/2023 11:36:50",
                    "waktu_response": "01/02/2023 12:15:49",
                    "waktu_recovery": "01/02/2023 12:28:03",
                    "durasi_response_time": 2339,
                    "durasi_recovery_time": 734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "i gede sudarsana",
                    "alamat_pelapor": "DN BR.WANGSIAN No. WISMA KERT",
                    "no_telp_pelapor": "6287862304506",
                    "keterangan_pelapor": "meteran bermasalah tidak bisa memasukan token pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5423020103278",
                    "waktu_lapor": "01/02/2023 11:36:56",
                    "waktu_response": "01/02/2023 11:37:31",
                    "waktu_recovery": "01/02/2023 11:45:29",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDI SANTOSO",
                    "alamat_pelapor": "JL JL.TERUSAN DIENG NO.7A RT.4 RW.1 PISANG No.",
                    "no_telp_pelapor": "6281234332493",
                    "keterangan_pelapor": "kapan mau dipasang mcb dirumah saya\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103279",
                    "waktu_lapor": "01/02/2023 11:36:56",
                    "waktu_response": "01/02/2023 11:53:09",
                    "waktu_recovery": "01/02/2023 12:19:43",
                    "durasi_response_time": 973,
                    "durasi_recovery_time": 1594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irving",
                    "alamat_pelapor": "Blok F no. 8",
                    "no_telp_pelapor": "6282122984054",
                    "keterangan_pelapor": "biaya kWh meter melonjak, ada kecurigaan tidak beres kWh meter nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103283",
                    "waktu_lapor": "01/02/2023 11:37:15",
                    "waktu_response": "01/02/2023 12:04:59",
                    "waktu_recovery": "01/02/2023 12:28:11",
                    "durasi_response_time": 1664,
                    "durasi_recovery_time": 1392,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUDA",
                    "alamat_pelapor": "Jl. Laksamana R.E.Martadinata gg melati no23",
                    "no_telp_pelapor": "628994240901",
                    "keterangan_pelapor": "tagihan saya naik padahal tidak ada penambahan pemakaian eloektronik malahan berkurang elekteoniknya, rata2 3 bulan trakhi hanya 2600000, tp bulan ini sampai 326000 tolong di cek kembali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020103284",
                    "waktu_lapor": "01/02/2023 11:37:39",
                    "waktu_response": "01/02/2023 11:43:43",
                    "waktu_recovery": "01/02/2023 11:50:18",
                    "durasi_response_time": 364,
                    "durasi_recovery_time": 395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARITA ",
                    "alamat_pelapor": "JL RAYA JT BENING RT-4 / RW-3 NO 22 E KEL PONDOK GEDE KEC JATI BENING KOTA BEKASI JAWA BARAT ( SETEMPAT ALMIRA SALO MUSLIMAH JATI BENING ",
                    "no_telp_pelapor": "081213146044",
                    "keterangan_pelapor": "TGL 31/01/23  PELANGGAN MELAKUKAN TRANSAKSI PEMBELIAN TOKEN DENGAN ID METER ( 14259743913 )SEBESAR RP 1.000.000,-  ( 5954 7318 8846 4082 6830 ) DAN SAAT DIINPUT KE APP PRABAYAR TERTERA PERIKSA. TGL 01/02/23 PERGANTIAN APP DIKARENAKAN APP TERTERA PERIKSA DENGAN ID METER BARU ( 56226156356 ). PELANGGAN MENGINGINKAN DILAKUKAN KONVERSI TOKEN KE ID METER BARU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103287",
                    "waktu_lapor": "01/02/2023 11:37:48",
                    "waktu_response": "01/02/2023 11:40:03",
                    "waktu_recovery": "01/02/2023 12:01:23",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 1280,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL BEKASI TIMUR RAYA KM 17 NO 83 KP JATI RT8/1 KEL JATINEGARA KAUM KEC PULO GADUNG JAKARTA TIMUR. ",
                    "no_telp_pelapor": "08121997061",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN AGAR APP LEBIH AMAN. PEMOHON SBG YANG DIBERIKUASA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5223020100742",
                    "waktu_lapor": "01/02/2023 11:37:50",
                    "waktu_response": "01/02/2023 11:41:44",
                    "waktu_recovery": "01/02/2023 11:49:44",
                    "durasi_response_time": 234,
                    "durasi_recovery_time": 480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007615771",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "GRIYA ASRI 2 BLOK G5 NO 40 RT 09/26 SUMBER JAYA TAMBUN SELATAN",
                    "no_telp_pelapor": "0811562274",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100572, LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 8940, ST APP TGL 01-02-2023= 5696. REK BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. \\n BANGUNAN DIHUNI, BERPAGAR TIDAK TERKUNCI, KWH METER MUDAH DIJANGKAU PETUGAS DATANG, ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103289",
                    "waktu_lapor": "01/02/2023 11:37:55",
                    "waktu_response": "01/02/2023 11:43:47",
                    "waktu_recovery": "01/02/2023 11:50:57",
                    "durasi_response_time": 352,
                    "durasi_recovery_time": 430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUPRIYO",
                    "alamat_pelapor": "JL JL. BOROBUDUR, PS. BLIMBING 3 / LOS III No.",
                    "no_telp_pelapor": "6281234330510",
                    "keterangan_pelapor": "Mohon informasi untuk tambah daya diskon\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103290",
                    "waktu_lapor": "01/02/2023 11:37:55",
                    "waktu_response": "01/02/2023 11:59:54",
                    "waktu_recovery": "01/02/2023 13:14:41",
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 4487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CHINTIA WINDA ",
                    "alamat_pelapor": "JALAN HAJI MUCHTAR RAYA KEJAKSAAN 1 NO. 1 RT 03/06 KREO LARANGAN KOTA TANGERANG (SEBRANG SMP 245) BISA DIHUBUNGI NOMOR ITU",
                    "no_telp_pelapor": "0816818069",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 01/02/23 SEBESAR RP. 20.000,- DENGAN NO. TOKEN 10455520289775054394. SISA TOKEN 136,11KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5123020100646",
                    "waktu_lapor": "01/02/2023 11:38:01",
                    "waktu_response": "01/02/2023 11:46:29",
                    "waktu_recovery": "01/02/2023 11:53:59",
                    "durasi_response_time": 508,
                    "durasi_recovery_time": 450,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IMA",
                    "alamat_pelapor": "PR OMAH KWENI BLOK A 23 KEL ANGGASWANGI KEC SUKODONO KAB SIDOARJO\\n",
                    "no_telp_pelapor": "03199643972",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH SR , DIKARENAKAN RENOVASI \\nNIK PELANGGAN 3515144305820001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020103293",
                    "waktu_lapor": "01/02/2023 11:38:45",
                    "waktu_response": "01/02/2023 11:53:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 875,
                    "durasi_recovery_time": 33939492,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Nurul",
                    "alamat_pelapor": "JL GEDONG LIMA No.0 RT.004 RW.07 KERTAJAYA",
                    "no_telp_pelapor": "6285795804741",
                    "keterangan_pelapor": "mau isi token gabisa terus, gagal terus. tp saldo sudah terpotong",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020103294",
                    "waktu_lapor": "01/02/2023 11:38:54",
                    "waktu_response": "01/02/2023 12:24:10",
                    "waktu_recovery": "01/02/2023 12:32:23",
                    "durasi_response_time": 2716,
                    "durasi_recovery_time": 493,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anisa fitri",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6281331966912",
                    "keterangan_pelapor": "halo kak berusan sy mengisi token sebesar 100 ribu. sudah masuk dan ada notifikasi berhasil di aplikasi. tapi setelah itu tdk sengaja terpencet tombol “token sudah digunakan” dan hasilnya berubah jadi “peringatan token akan habis”. tapi saya cek di meterannya nominalnya sudah benar, tidak berkurang. apakah berpengaruh karena ketidak sengajaan saya menekan tombol tersebut kk? mohon infonya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020103298",
                    "waktu_lapor": "01/02/2023 11:39:24",
                    "waktu_response": "01/02/2023 11:41:25",
                    "waktu_recovery": "01/02/2023 13:59:33",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 8288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU YANI",
                    "alamat_pelapor": "JL CINERE RAYA NO 9-10 KEL  CINERE KEC CINERE DEPOK ",
                    "no_telp_pelapor": "02186616852",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN  REK JAN 23  BERIKUT BK  TELAH DILUNASI PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103300",
                    "waktu_lapor": "01/02/2023 11:39:19",
                    "waktu_response": "01/02/2023 11:53:52",
                    "waktu_recovery": "01/02/2023 12:00:43",
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAHLIAN",
                    "alamat_pelapor": "JL .P.BAKUNG DSN.I No.0",
                    "no_telp_pelapor": "6285277911707",
                    "keterangan_pelapor": "kabel sr terlalu rendah/kendor takut di pegang anak anak mohon perbaiki..karena banyak anak sekolah..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020103302",
                    "waktu_lapor": "01/02/2023 11:39:21",
                    "waktu_response": "01/02/2023 11:44:45",
                    "waktu_recovery": "01/02/2023 11:46:29",
                    "durasi_response_time": 324,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mubarok Yahya",
                    "alamat_pelapor": "KP JUNGJANG 2 No.0 RT.001 RW.06 A WINANGUN",
                    "no_telp_pelapor": "6289637310400",
                    "keterangan_pelapor": "Jumlah KWh yang tertera di struk pembayaran dengan real di KWh kok beda jauh, mohon ditindak lanjuti \\ndi struk pembayaran  8720 - 9042\\ndi real KWh. 5228",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020103305",
                    "waktu_lapor": "01/02/2023 11:39:32",
                    "waktu_response": "01/02/2023 12:13:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2062,
                    "durasi_recovery_time": 33938258,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M Fajar Nas",
                    "alamat_pelapor": "JL BROMO UJUNG GG.SAHABAT KEL. BINJAI No.0 RT.0 RW.0 MDN DENAI",
                    "no_telp_pelapor": "6282167385892",
                    "keterangan_pelapor": "MUTASI_K (G9923020188246:app) - kwh meter saya selalu jeplak2. mohon untuk di ukur pemakaian saya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020103307",
                    "waktu_lapor": "01/02/2023 11:40:04",
                    "waktu_response": "01/02/2023 11:41:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 33940210,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Fajar",
                    "alamat_pelapor": "JL POS PENGUMBEN SUKABUMI UDIK",
                    "no_telp_pelapor": "6287721310495",
                    "keterangan_pelapor": "MUTASI_K (G9923020188224:urgent) - KWH tidak bisa diisi token\\nPengaduan atas nama Andri",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103313",
                    "waktu_lapor": "01/02/2023 11:40:34",
                    "waktu_response": "01/02/2023 11:43:51",
                    "waktu_recovery": "01/02/2023 15:53:49",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 14998,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "12483",
                    "nama_pelapor": "BP RAFI",
                    "alamat_pelapor": "JL KP LEGOSO GG H KOENG  RT5/1 BLOK 0 NO 0 KEL PISANGAN KEC- ",
                    "no_telp_pelapor": "081382599949",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN REK JAN 23 SERTA BIAYA KETERLAMBATAN TELAH DILUNASI MELALUI ATM BCA .MOHON PTL SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5323020100397",
                    "waktu_lapor": "01/02/2023 11:40:28",
                    "waktu_response": "01/02/2023 12:17:03",
                    "waktu_recovery": "01/02/2023 15:24:23",
                    "durasi_response_time": 2195,
                    "durasi_recovery_time": 11240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL MAWAR NO 2 TUPAREV  RT 0 RW 0 KEL KEDAWUNG KEC KEDAWUNG KAB CIREBON ",
                    "no_telp_pelapor": "02318250577",
                    "keterangan_pelapor": "MOHON BANTU INFORMASI NO ID PEL AN UTIN MURDIATIN, PASKABAYAR DI ALAMAT JL MAWAR NO 2 TUPAREV  RT 0 RW 0 KEL KEDAWUNG KEC KEDAWUNG KAB CIREBON KARENA PELANGGAN TIDAK MENGETAHUI NO ID PEL NYA SEHINGGA SULIT MELAKUKAN PEMBAYARAN TAGLISNYA. MOHON KONFIRMSSI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020103315",
                    "waktu_lapor": "01/02/2023 11:41:04",
                    "waktu_response": "01/02/2023 12:59:25",
                    "waktu_recovery": "01/02/2023 15:24:36",
                    "durasi_response_time": 4701,
                    "durasi_recovery_time": 8711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dicky Saputra",
                    "alamat_pelapor": "XX BINCAU INDAH BLOK U NO.01 No.0 RT. RW.",
                    "no_telp_pelapor": "6281257707993",
                    "keterangan_pelapor": "Daya listrik naik turun, pembayaran membengkak tidak sesuai dengan penggunaan daya, mohon d cek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARTAPURA (UIW KALSELTENG)"
                },
                {
                    "no_laporan": "K5423020103319",
                    "waktu_lapor": "01/02/2023 11:41:31",
                    "waktu_response": "01/02/2023 11:45:27",
                    "waktu_recovery": "01/02/2023 11:53:41",
                    "durasi_response_time": 236,
                    "durasi_recovery_time": 494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86830",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "LOKASI : JL RAYA DADAP NO 36A RT 01 RW 06 KEL DADAP KEC KOSAMBI KAB TANGERANG BANTEN",
                    "no_telp_pelapor": "02155956859",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES MIGRASI (B2 / 16500 VA - B2T / 16500 VA) SETEMPAT BENGKEL. PROSES TSB TIDAK DAPAT DILAKUKAN DI PLN 123 KETERANGAN PADA AP2T ID PEL INI MASIH DALAM PROSES PERMOHONAN. PEMOHON SEBAGAI PEMILIK PERSIL, NO KTP PEMILIK 3603140507650003 A.N RUDY TANUDJAYA NUR",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5323020100398",
                    "waktu_lapor": "01/02/2023 11:41:32",
                    "waktu_response": "01/02/2023 11:45:36",
                    "waktu_recovery": "01/02/2023 11:48:39",
                    "durasi_response_time": 244,
                    "durasi_recovery_time": 183,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000010048",
                    "nama_pelapor": "BPK HENDRA",
                    "alamat_pelapor": "JL RANCAGOONG II NO 10 RT -/- KEL GUMURUH KEC BATUNUNGGAL KOTA BANDUNG // SEBERANG TAMAN RW 08",
                    "no_telp_pelapor": "081224003350",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PS DENGAN NO AGENDA 535519932302010001 DAN NO REG 5355129005934, DAN PELANGGAN MENDAPATKAN EMAIL DAN PELANGGAN TIDAK MERASA MENGAJUKAN PERMOHONAN TERSEBUT , MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020103323",
                    "waktu_lapor": "01/02/2023 11:42:02",
                    "waktu_response": "01/02/2023 11:48:38",
                    "waktu_recovery": "01/02/2023 13:29:33",
                    "durasi_response_time": 396,
                    "durasi_recovery_time": 6055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "448775",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL PER BUMI MAS RAYA BLK D-7 NO 1 RT 3/08 KEL CIKOKOL KEC TANGGERANG KOTA TANGGERANG ",
                    "no_telp_pelapor": "08111555637",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 1/02/23  PELANGGAN DENGAN ID METER 14046197993 MELAKUKAN PEMBELIAN TOKEN NAMUN GAGAL. BERDASARKAN DATA PADA P2APST TERTERA : SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 20.42  KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103326",
                    "waktu_lapor": "01/02/2023 11:42:12",
                    "waktu_response": "01/02/2023 11:55:34",
                    "waktu_recovery": "01/02/2023 11:57:15",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "putra",
                    "alamat_pelapor": "JL RAYA No.675 RT.001 RW.04 CMHI TGH",
                    "no_telp_pelapor": "6285710927570",
                    "keterangan_pelapor": "knp tdk bs proses tmbh daya ya ? keterangan ada piutang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020103327",
                    "waktu_lapor": "01/02/2023 11:42:17",
                    "waktu_response": "01/02/2023 11:53:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 658,
                    "durasi_recovery_time": 33939497,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rio andy",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6281238563669",
                    "keterangan_pelapor": "MUTASI_K (G9923020188210:pulsa tdk mau masuk) - pulsa listrik tidak mau masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103329",
                    "waktu_lapor": "01/02/2023 11:42:39",
                    "waktu_response": "01/02/2023 12:42:29",
                    "waktu_recovery": "01/02/2023 13:33:23",
                    "durasi_response_time": 3590,
                    "durasi_recovery_time": 3054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DENDI",
                    "alamat_pelapor": "PR CITRA INDAH ROSEMARY BLOK BC 02 NO 11 KEL SINGAJAYA KEC JONGGOL KAB BOGOR. ACUAN LOKASI POS SEKURITU BELOK KANAN, RUMAH KE 5 DR UJUNG",
                    "no_telp_pelapor": "085311771979",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 17.19. PTL TIDAK PADAM. NO TOKEN 5289 0663 0878 7442 7801",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020103331",
                    "waktu_lapor": "01/02/2023 11:42:43",
                    "waktu_response": "01/02/2023 12:00:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1060,
                    "durasi_recovery_time": 33939069,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU OKTIALINI ",
                    "alamat_pelapor": "JL AL BARKAH  RT-5 / RW-5 NO. 106 GG T.ARDAWI KEL JURANGMANGU BARAT KEC PONDOK AREN TANGSEL // LOKASI ; DI DEPAN GG T ARDAWI",
                    "no_telp_pelapor": "02173673975",
                    "keterangan_pelapor": "MUTASI_K (G9923020188471:oper yantek) - SEKITAR BEBERAPA TAHUN 2020 LALU PENANGANAN GANGGUAN  MCB RUSAK OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. LG NO. 019517. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID PELANGGAN 543400725478",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103338",
                    "waktu_lapor": "01/02/2023 11:43:18",
                    "waktu_response": "01/02/2023 11:58:11",
                    "waktu_recovery": "01/02/2023 14:34:40",
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 9389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "merlin siregar",
                    "alamat_pelapor": "KP PAMAHAN No.0 RT.001 RW.04 SETIAMULYA",
                    "no_telp_pelapor": "6287747150601",
                    "keterangan_pelapor": "tidak bisa Isi ulang token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020103342",
                    "waktu_lapor": "01/02/2023 11:43:40",
                    "waktu_response": "01/02/2023 11:48:47",
                    "waktu_recovery": "01/02/2023 13:29:26",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 6039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRMA",
                    "alamat_pelapor": "JL AKASIA 3 BLK AS NO 17 PR TAMAN ROYAL 3 KEL TANAH TINGGI KEC CIPONDOH TANGERANG (DEKAT TOKO BUKU TALAGO)",
                    "no_telp_pelapor": "082323637898",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  28.52 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103344",
                    "waktu_lapor": "01/02/2023 11:43:58",
                    "waktu_response": "01/02/2023 11:47:23",
                    "waktu_recovery": "01/02/2023 12:12:54",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 1531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SISWANTO",
                    "alamat_pelapor": "PR TAMAN COSMOS BLOK P NO. 6 JL.-  RT-7 / RW-7 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ACUAN LOKASI DKT ORANG JUAL KELAPA",
                    "no_telp_pelapor": "02121194067",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 2537.70",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103350",
                    "waktu_lapor": "01/02/2023 11:44:28",
                    "waktu_response": "01/02/2023 11:44:43",
                    "waktu_recovery": "01/02/2023 12:01:40",
                    "durasi_response_time": 15,
                    "durasi_recovery_time": 1017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86083073725",
                    "nama_pelapor": "BP RADEN ",
                    "alamat_pelapor": "JL BUDI MULIA  RT 4 RW 6 NO 26 B KEL   PADEMANGAN BARAT KEKC PADEMANGAN ACUAN   MASJID BAITURAHMAN ",
                    "no_telp_pelapor": "081398231181",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI  PROSES  GESER APP PEMOHON  YANG DIBERI KUASA .  BELUM ADA TINDAK LANJUT PELANGGAN SUDAH LAPOR DENGAN NO K5423012502529 NAMUNT IDAK KONFIRMASI DALAM WAKTU 1 X 56 JAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103354",
                    "waktu_lapor": "01/02/2023 11:44:33",
                    "waktu_response": "01/02/2023 11:49:35",
                    "waktu_recovery": "01/02/2023 11:57:14",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muchammad Agus Wibyantoro",
                    "alamat_pelapor": "JL BOUGENVILLE No. RT.2 RW.3 OESAPA",
                    "no_telp_pelapor": "6285333412068",
                    "keterangan_pelapor": "mohon di bantu pemasangan seal kwh pada bangunan tower ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020103355",
                    "waktu_lapor": "01/02/2023 11:44:35",
                    "waktu_response": "01/02/2023 11:54:09",
                    "waktu_recovery": "01/02/2023 11:58:12",
                    "durasi_response_time": 574,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Henry Arifin",
                    "alamat_pelapor": "JL HASANUDIN RUKO ROYAL NO. 2 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "628164249737",
                    "keterangan_pelapor": "selamat siang Bpk/ibu PLN, \\nkami baru mengajukan proses perubahan daya 2200-11.000 va dengan nomor registrasi 5205115043237...\\nmohon ijin apakah bisa langsung saya bayar? \\nterimakasih atas perhatian dan kerjasama",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020103357",
                    "waktu_lapor": "01/02/2023 11:44:40",
                    "waktu_response": "01/02/2023 11:45:07",
                    "waktu_recovery": "01/02/2023 14:39:38",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 10471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elsa",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103358",
                    "waktu_lapor": "01/02/2023 11:44:42",
                    "waktu_response": "01/02/2023 12:50:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3970,
                    "durasi_recovery_time": 33936040,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wida Komalasari",
                    "alamat_pelapor": "Jalan Grafika Asri III",
                    "no_telp_pelapor": "62895357316434",
                    "keterangan_pelapor": "MUTASI_K (G9923020188303:gagal token) - Isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5423020103359",
                    "waktu_lapor": "01/02/2023 11:44:56",
                    "waktu_response": "01/02/2023 12:32:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2883,
                    "durasi_recovery_time": 33937113,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tandy Junkito",
                    "alamat_pelapor": "GG SADO No.0",
                    "no_telp_pelapor": "628192102062",
                    "keterangan_pelapor": "MUTASI_K (G9923020188263:mhn di TL) - meteran pln hang / freeze dan tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020103360",
                    "waktu_lapor": "01/02/2023 11:45:18",
                    "waktu_response": "01/02/2023 11:46:44",
                    "waktu_recovery": "01/02/2023 11:50:58",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU WIRDA ",
                    "alamat_pelapor": "JL TROFOL BUNTU  KP CIKUNIR  RT-2 / RW-8 NO 75 KEL JT KERAMAT KEC JT ASIH KOTA BEKASI ACUAN LOKASI SMP YAYASAN TASKIA",
                    "no_telp_pelapor": "0895384426411",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 424.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103367",
                    "waktu_lapor": "01/02/2023 11:45:44",
                    "waktu_response": "01/02/2023 11:53:56",
                    "waktu_recovery": "01/02/2023 12:19:50",
                    "durasi_response_time": 492,
                    "durasi_recovery_time": 1554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Liesa",
                    "alamat_pelapor": "JL DANAU MANINJAU 4 No.115 RT.002 RW.07 DPK 2 TMR",
                    "no_telp_pelapor": "6281290128482",
                    "keterangan_pelapor": "listrik padam,apakah memang sedang ada gangguan di sekitar rumah saya atau tidak?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103368",
                    "waktu_lapor": "01/02/2023 11:45:52",
                    "waktu_response": "01/02/2023 12:13:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1668,
                    "durasi_recovery_time": 33938272,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yeni Tri Prawati",
                    "alamat_pelapor": "DN TENGGAR PRAMBON TUGU No. RT.3 RW.1 0",
                    "no_telp_pelapor": "6287750032145",
                    "keterangan_pelapor": "MUTASI_K (G9923020188241:cek lokasi) - token prabayar gagal dimasuk kan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020103369",
                    "waktu_lapor": "01/02/2023 11:45:53",
                    "waktu_response": "01/02/2023 11:54:43",
                    "waktu_recovery": "01/02/2023 12:31:10",
                    "durasi_response_time": 530,
                    "durasi_recovery_time": 2187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade",
                    "alamat_pelapor": "PR GR GEMILANG RESID BL-A No.13",
                    "no_telp_pelapor": "628128723328",
                    "keterangan_pelapor": "Mohon menghubungi nomor +62 812-8723-328 untuk permohonan PD yang sudah di bayar dengan no reg 1290615012565 untuk penggantian mcb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020103371",
                    "waktu_lapor": "01/02/2023 11:46:16",
                    "waktu_response": "01/02/2023 12:00:34",
                    "waktu_recovery": "01/02/2023 13:43:44",
                    "durasi_response_time": 858,
                    "durasi_recovery_time": 6190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TUNGGA DEWA",
                    "alamat_pelapor": "KK BINTARO JL PUTER 5 BL ED 5 NO. 14 KEL JURANG MANGU TIMUR KEC PONDOK AREN TANGERANG SELATAN ",
                    "no_telp_pelapor": "0811156489",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103372",
                    "waktu_lapor": "01/02/2023 11:46:17",
                    "waktu_response": "01/02/2023 11:48:52",
                    "waktu_recovery": "01/02/2023 13:45:48",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 7016,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU RINA ",
                    "alamat_pelapor": "JL DASA RAYA RT 007/01 NO 49 KEL GANDARIA UTARA",
                    "no_telp_pelapor": "081219463354",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN BERMAKSUD MELAKUKAN PEMBAYARAN TUNGGAKAN REK JAN 23 NAMUN PADA DATA AP2T TGL 31/01/23 TELAH DILUNASI. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN TERKAIT DANA TALANGAN. PELANGGAN BERSEDIA MELAKUKAN PELUNASAN TAGIHAN NAMUN MENGINGINKAN KEBENARAN ATAS PEMBAYARAN TSB TELEBIH DAHULU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5123020100670",
                    "waktu_lapor": "01/02/2023 11:46:34",
                    "waktu_response": "01/02/2023 11:51:25",
                    "waktu_recovery": "01/02/2023 12:18:06",
                    "durasi_response_time": 291,
                    "durasi_recovery_time": 1601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000355281",
                    "nama_pelapor": "IBU JUNIATI NINGSIH",
                    "alamat_pelapor": "JL GUBENG KLINGSINGAN 2 NO 6 RT-0 / RW- 3 KEC GUBENG KEL GUBENG KOD SURABAYA",
                    "no_telp_pelapor": "085804059003",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123013101399 (TANGGAL 31-01-2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31-01-2023 TAGIHAN BULAN 01-2023 BESERTA BK TELAH DILUNASI VIA PC POS BANK ARTHA GRAHA -  PTL MINTA DISAMBUNG KEMBALI ) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5523020100406",
                    "waktu_lapor": "01/02/2023 11:46:43",
                    "waktu_response": "01/02/2023 11:52:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 33939514,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "JL MERAK 1, PERUM BINTANG REIDANCE NO.13 BR SANTI KARYA DS UNGASAN KEC KUTA SELATAN BADUNG \\nLOKASI : DI BELAKANG VILLA PURI HASU BALI",
                    "no_telp_pelapor": "081383579530",
                    "keterangan_pelapor": "MUTASI_K (G9923020188212:kawat segel prabayar lepas dan berkarat) - 1 RUMAH (PTL TIDAK PADAM) INFO PELANGGAN KAWAT SEGEL APP PRABAYAR LEPAS DAN BERKARAT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103377",
                    "waktu_lapor": "01/02/2023 11:46:46",
                    "waktu_response": "01/02/2023 11:49:10",
                    "waktu_recovery": "01/02/2023 11:58:36",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAINUL ARIFIN",
                    "alamat_pelapor": "JL LANGSEP I No.50 RT.13 RW.3 GELURAN KE",
                    "no_telp_pelapor": "6285234244529",
                    "keterangan_pelapor": "tidak bisa masukkan pulsa muncul tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020103379",
                    "waktu_lapor": "01/02/2023 11:46:54",
                    "waktu_response": "01/02/2023 11:47:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 33939820,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad safikri Eko Ferdiansyah",
                    "alamat_pelapor": "Kedaung baru ",
                    "no_telp_pelapor": "6281399034890",
                    "keterangan_pelapor": "MUTASI_K (G9923020188269:gangguan) - setiap mau Isi token listrik keluar tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103387",
                    "waktu_lapor": "01/02/2023 11:47:40",
                    "waktu_response": "01/02/2023 12:31:23",
                    "waktu_recovery": "01/02/2023 13:19:58",
                    "durasi_response_time": 2623,
                    "durasi_recovery_time": 2915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raisa Zhafira",
                    "alamat_pelapor": "DN JULUNG LAOK No.",
                    "no_telp_pelapor": "6285940843001",
                    "keterangan_pelapor": "Mau di isi token selalu bertulis gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5323020100403",
                    "waktu_lapor": "01/02/2023 11:47:53",
                    "waktu_response": "01/02/2023 11:52:35",
                    "waktu_recovery": "01/02/2023 13:21:42",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 5347,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU JUN",
                    "alamat_pelapor": "PR DT BANDARA PERMAI BLK FS1 NO.6 JL.PERANCIS KEC.KOSAMBI KEL.JATIMULYA KAB.TANGGERANG",
                    "no_telp_pelapor": "087885500070",
                    "keterangan_pelapor": "MOHON BANTU KONVERSI STROOM YG BELUM DI INPUTKAN  KARENA SEBELUMNYA ADA PERGANTIAN APP METER NOMINAL RP 50.000 (00036287466332253308) DARI NO METER LAMA 56601807045 KE NO METER BARU 14460910418, MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103389",
                    "waktu_lapor": "01/02/2023 11:47:54",
                    "waktu_response": "01/02/2023 12:37:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2968,
                    "durasi_recovery_time": 33936850,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "burhandi",
                    "alamat_pelapor": "DN GUBUK LAUK No. RT.0",
                    "no_telp_pelapor": "6281239537629",
                    "keterangan_pelapor": "MUTASI_K (G9923020188278:token) - tidak bisa di beliin token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020103392",
                    "waktu_lapor": "01/02/2023 11:48:12",
                    "waktu_response": "01/02/2023 11:48:54",
                    "waktu_recovery": "01/02/2023 13:08:39",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 4785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PARGIONO",
                    "alamat_pelapor": "KP PDK PAKULONAN RT 4 RW 4 BLOK H7 NO 1 KEL.PAKU ALAM KEC.SERPONG UTARA KOTA TANGERANG SELATAN BANTEN . DEKAT MASJID MIFTAHUL HUDA",
                    "no_telp_pelapor": "08121859979",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 780.92. PTL TIDAK PADAM. NO TOKEN 0310 0272 0081 2290 1333",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103398",
                    "waktu_lapor": "01/02/2023 11:48:43",
                    "waktu_response": "01/02/2023 12:58:17",
                    "waktu_recovery": "01/02/2023 15:21:31",
                    "durasi_response_time": 4174,
                    "durasi_recovery_time": 8594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL KHWAHIDHASYIM PALEMBANG",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar 21 Desember 2022 penambahan daya telah dimasukan ke ULP ampera akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatannya. issue sebelumnya over capacity hingga saat ini sudah lebih dari 25 hari kerja setelah pembayaran. mohon dibantu percepatannya atau mohon dibantu surat balasan kepada kami jika memang PLN membutuhkan waktu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5323020100404",
                    "waktu_lapor": "01/02/2023 11:48:53",
                    "waktu_response": "01/02/2023 11:52:42",
                    "waktu_recovery": "01/02/2023 12:06:28",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 826,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000808110736855",
                    "nama_pelapor": "IBU YANTI ",
                    "alamat_pelapor": "KK GRIYA ASRI PAKUSARAKAN BLOK D NO.12 JL SUMAWINATA RT5/25 KEL TANI MULYA KEC NGAMPRAH KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "02220667429",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN TAGIHAN MELONJAK DENGAN ST AKHIR PLN 41246 29/01/2023 , ST AKHIR PELANGGAN 41317 01/02/2023 REKENING SUDAH BELUM MENUNGGU KOREKSI. PERSIL DIHUNI. KONDISI APP MUDAH. PETUGAS CATER TIDAK PERNAH DATANG. IDPEL 535811548528 .MOHON KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020103399",
                    "waktu_lapor": "01/02/2023 11:48:50",
                    "waktu_response": "01/02/2023 11:51:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 33939601,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kingkin Setianingtyas",
                    "alamat_pelapor": "DK PATIHAN No.383 RT. 15 RW.14 PANGGUNG",
                    "no_telp_pelapor": "6281386546413",
                    "keterangan_pelapor": "MUTASI_K (G9923020188207:cek kwh) - cek kwh meter. karena tagihan listrik tidak wajar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAOSPATI"
                },
                {
                    "no_laporan": "K5423020103404",
                    "waktu_lapor": "01/02/2023 11:49:30",
                    "waktu_response": "01/02/2023 11:52:33",
                    "waktu_recovery": "01/02/2023 13:21:05",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 5312,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SATRIO",
                    "alamat_pelapor": "JALAN ALPUKAT, TIDAK ADA NOMOR RUMAH, RT/RW 001/008, KEL. DUREN SERIBU, KEC. BOJONGSARI, DEPOK. ",
                    "no_telp_pelapor": "08999654345",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  DENGAN SISA KWH 170. ",
                    "media": "Email",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5323020100406",
                    "waktu_lapor": "01/02/2023 11:49:31",
                    "waktu_response": "01/02/2023 12:05:37",
                    "waktu_recovery": "01/02/2023 12:48:18",
                    "durasi_response_time": 966,
                    "durasi_recovery_time": 2561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006961868",
                    "nama_pelapor": "BU NISA",
                    "alamat_pelapor": "JL JATAYU KP SETIA SERANG  BLOK SETIA RT-002 / RW-04NO - DS SERANG KEC KALENGAN KAB CIREBON DKT PATUNG SERANG",
                    "no_telp_pelapor": "02318826078",
                    "keterangan_pelapor": "TAGIHAN MELONJAK IDPEL 533311137981 STAND PELANGGAN 26344 TGL 1/2/23, STAND APLIKASI 26502 TGL 31/1/23, TAGIHAN BELUM LUNAS MENUNGGU KOREKSI. PERSIL JARANG DIHUNI, BERPAGAR NAMUN TIDAK DIKUNCI, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020103407",
                    "waktu_lapor": "01/02/2023 11:49:37",
                    "waktu_response": "01/02/2023 11:52:44",
                    "waktu_recovery": "01/02/2023 11:58:56",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LISDES SAHDA",
                    "alamat_pelapor": "Bolang",
                    "no_telp_pelapor": "6285623001812",
                    "keterangan_pelapor": "Token ga bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5323020100408",
                    "waktu_lapor": "01/02/2023 11:49:46",
                    "waktu_response": "01/02/2023 11:55:47",
                    "waktu_recovery": "01/02/2023 12:37:53",
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 2526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119053310",
                    "nama_pelapor": "BP HENDRA",
                    "alamat_pelapor": "JL BATUTULIS GG JAYATUNGGAL RT 2 RW 3 NO 2 A KEL BATUTULIS KEC LAYUNGSARI KOTA BOGOR",
                    "no_telp_pelapor": "02518381170",
                    "keterangan_pelapor": "PELANGGAN SUDAH MENGAJUKAN PERMOHONAN TURUN DAYA KE UNIT, SEBELUMNYA MENGAJUKAN DARI DAYA R3 13.200 VA - R1 2200 VA NAMUN INFOMASI DARI UNIT  APP METER TIDAK TERSEDIA SEHINGGA PELANGGAN DI SARANKAN TURUN DAYA KE DAYA 6600 VA. PELANGGAN DIINFORMASIKAN OLEH PETUGAS UNIT BAHWA RP/KWH DAYA R3 6600 VA ADALAH RP 1254/KWH SEHINGGA PELANGGAN BERSEDIA MENGAJUKAN PERMOHONAN TURUN DAYA 6600 VA. PELANGGAN MERASA KECEWA DAN BERKEBERATAN MENGGUNAKAN DAYA 6600 VA KARENA RP/KWH NYA TERNYATA SAMA DENGAN DAYA 13.200 VA. SUDAH DIJELASKAN TERKAIT RP/KWH DAYA 6600 VA NAMUN PELANGGAN INGIN MENDAPATKAN KONFIRMASI LEBIH LANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5323020100409",
                    "waktu_lapor": "01/02/2023 11:49:47",
                    "waktu_response": "01/02/2023 11:51:01",
                    "waktu_recovery": "01/02/2023 14:31:33",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 9632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL. SURYA WAHANA 1 PR SUNRISE GARDEN BLOK R3 NO. 7 RT-10 / RW-7  KEL. - KEC KEBON JERUK KOTA JAKARTA BARAT.// BELAKANG INDOMARET DEKAT SEKOLAH ISTUS",
                    "no_telp_pelapor": "08170121711",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO : K3223013100330 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI SD 1X6 JAM / MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 543301877510 .// ATAS NAMA MICHAEL WIJAYA NO. KTP (PELANGGAN) 317305412970004 SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER : 5411033007514 DI TANGGAL 31/01/23 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103410",
                    "waktu_lapor": "01/02/2023 11:49:55",
                    "waktu_response": "01/02/2023 11:52:21",
                    "waktu_recovery": "01/02/2023 11:58:47",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LISDES SAHDA",
                    "alamat_pelapor": "Bolang",
                    "no_telp_pelapor": "6285623001812",
                    "keterangan_pelapor": "Token ga bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020103413",
                    "waktu_lapor": "01/02/2023 11:50:14",
                    "waktu_response": "01/02/2023 12:00:47",
                    "waktu_recovery": "01/02/2023 15:18:02",
                    "durasi_response_time": 633,
                    "durasi_recovery_time": 11835,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TAUFIQ",
                    "alamat_pelapor": "LOKASI : JL JAWA KP RAWA NO 1A RT 1  RW 5 BARAT KEL PONDOK PUCUNG KEC PONDOK AREN TANGSEL BANTEN . BELAKANG PERUM KUCICA",
                    "no_telp_pelapor": "0214806115",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PB KOLEKTIF ( R1T / 2200 VA) SEBANYAK 14 UNIT, PEMOHON SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103415",
                    "waktu_lapor": "01/02/2023 11:50:26",
                    "waktu_response": "01/02/2023 11:51:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 33939574,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Farida Rosyad",
                    "alamat_pelapor": "KP PEKOPEN No. RT.3 RW.5 TAMBUN",
                    "no_telp_pelapor": "62895802229617",
                    "keterangan_pelapor": "MUTASI_K (G9923020188214:gagal token ) - selalu gagal saat memasukkan nomor isi ulang token, padahal nomor sudah sesuai. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103416",
                    "waktu_lapor": "01/02/2023 11:50:36",
                    "waktu_response": "01/02/2023 11:55:53",
                    "waktu_recovery": "01/02/2023 12:49:53",
                    "durasi_response_time": 317,
                    "durasi_recovery_time": 3240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dahniati nasution",
                    "alamat_pelapor": "JL RAHAYU TEMBUNG GG RUKUN PERCUT SEI",
                    "no_telp_pelapor": "6282277613531",
                    "keterangan_pelapor": "saya hanya pakai kipas angin saat tidur malam dan setelah nasi masak, Cok rice cooker saya cabut. mengapa saya mahal bayar listriknya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020103419",
                    "waktu_lapor": "01/02/2023 11:50:37",
                    "waktu_response": "01/02/2023 12:02:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 33938971,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudiansyah",
                    "alamat_pelapor": "JL MUALIM 1 No.0 RT.0 RW.0 TJ PANDAN",
                    "no_telp_pelapor": "6281949104091",
                    "keterangan_pelapor": "MUTASI_K (G9923020188228:Di cek oleh petugas yandal ) - selamat siang\\ndi perumhan griya emerald blok D no 7 listriknya bermasalah. tadi pagi emang sempat beberapa kali voltage turun naik & saat ini di rumah tersebut listriknya masih padam. KWH nya sudah hidup namun listrik tidak mengalir ke dalam rumah. untuk mcb dalam rumah setelah di cek tidak ada power yang masuk \\nmohon bantuannya ..\\nterima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG PANDAN"
                },
                {
                    "no_laporan": "K5423020103420",
                    "waktu_lapor": "01/02/2023 11:50:50",
                    "waktu_response": "01/02/2023 13:12:47",
                    "waktu_recovery": "01/02/2023 14:20:26",
                    "durasi_response_time": 4917,
                    "durasi_recovery_time": 4059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000791659",
                    "nama_pelapor": "BP ARYO",
                    "alamat_pelapor": "JL TERATAI KK MEGA REGENCY C07 NO 33 RT 11 RW 10 KEL SUKASARI KEC SERANG BARU KAB BEKASI // DEKAT GOR MEGA REGENCY LAP BULU TANGKIS",
                    "no_telp_pelapor": "02189923194",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEBRUARI 2023 ST AWAL = 34651 STAND AKHIR:34931 (DATA PADA ACMT:34931) ST APP TGL 01/02/23 = 34856. RUMAH DIHUNI DAN BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI DAN YBS INGIN SEGERA DI KONFIRMASI OLEH PETUGAS.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103421",
                    "waktu_lapor": "01/02/2023 11:51:03",
                    "waktu_response": "01/02/2023 11:54:17",
                    "waktu_recovery": "01/02/2023 12:25:53",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 1896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad fauzyy",
                    "alamat_pelapor": "JL RAYA TANGGUL No. 0 RT. 4 RW. 3 CRH BANBAN",
                    "no_telp_pelapor": "6282301595259",
                    "keterangan_pelapor": "mau geser meter di 1 bangunan sudah 1 bulan lebih gak ad tindak lanjut dri plan terdekat gak ad survei at apah. sudha tlp juga belom ada kabr giman ini plan ini waktu kujnungan pertama foto kami ke pln",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANGGUL"
                },
                {
                    "no_laporan": "K5423020103422",
                    "waktu_lapor": "01/02/2023 11:51:03",
                    "waktu_response": "01/02/2023 11:54:20",
                    "waktu_recovery": "01/02/2023 12:19:58",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 1538,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14024064413",
                    "nama_pelapor": "IBU MURIL ",
                    "alamat_pelapor": "JL MANGGA RT-1 / RW-5 NO.6 KEL BEJI KEC BEJI KOTA DEPOK",
                    "no_telp_pelapor": "081281896618",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . PELANGGAN DENGAN ID METER 45086115701 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN. PADA DATA AP2T NO REG DIBATALKAN. PTL HAMPIR PADAM. SISA 0.1 KWH. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103423",
                    "waktu_lapor": "01/02/2023 11:51:19",
                    "waktu_response": "01/02/2023 12:14:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1385,
                    "durasi_recovery_time": 33938228,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma",
                    "alamat_pelapor": "JL PER CIPONDOH MAKMUR A-IX NO20",
                    "no_telp_pelapor": "6289691991984",
                    "keterangan_pelapor": "MUTASI_K (G9923020188266:Sebagian jalur listrik di rumah mati. Mohon dilakukan pengecekan) - Sebagian jalur listrik di rumah mati setelah penggantian meteran listrik. Mohon segera diperbaiki.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103425",
                    "waktu_lapor": "01/02/2023 11:51:43",
                    "waktu_response": "01/02/2023 12:36:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2709,
                    "durasi_recovery_time": 33936880,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22118715014",
                    "nama_pelapor": "IBU HJ. LUTFI",
                    "alamat_pelapor": "JL WIRANG BAYA RAYA LEMES KEL DS KALISINTA KEC - LENEK KAB LOMBOK TIMUR NTB  GEDUNG FUTSAL",
                    "no_telp_pelapor": "08123775956",
                    "keterangan_pelapor": "MUTASI_K (G9923020188272:kwhmeter tidak berkurang pulsanya) - MOHON PERIKSA APP PRABAYAR DIRAGUKAN KONDISI BEROPERASINYA SISA KWH TIDAK BERKURANG SEJAK KEMARIN TGL 01/02/23 SEDANGKAN DILOKASI ADA PEMAKAIAN ( SISA 12 KWH ) DAN PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020103434",
                    "waktu_lapor": "01/02/2023 11:52:33",
                    "waktu_response": "01/02/2023 11:55:01",
                    "waktu_recovery": "01/02/2023 12:40:05",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 2704,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heru Ferdiansyah",
                    "alamat_pelapor": "XX KOTO BARU PAYO BASUNG No.0 RT. RW.",
                    "no_telp_pelapor": "6282223554699",
                    "keterangan_pelapor": "mcb terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAYAKUMBUH"
                },
                {
                    "no_laporan": "K5423020103435",
                    "waktu_lapor": "01/02/2023 11:52:43",
                    "waktu_response": "01/02/2023 11:57:45",
                    "waktu_recovery": "01/02/2023 13:18:49",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 4864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1655004",
                    "nama_pelapor": "BP THEO ",
                    "alamat_pelapor": "JL MENOREH RAYA NO 13 RT 1/1 KEL SAMPANGAN KEC GAJAH MUNGKUR KOTA SEMARANG JATENG // SETEMPAT RUKO  (PROSES PEMBANGUNAN RUKO ERAPHONE) ",
                    "no_telp_pelapor": "082299881010",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 20/01/23   PEMBAYARAN PROSES PD (R1T / 1300 VA - R3/ 13200 VA ) DENGAN NO AGENDA  523019922301184615 DAN NO REG 5230155052743. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5523020100411",
                    "waktu_lapor": "01/02/2023 11:52:45",
                    "waktu_response": "01/02/2023 12:02:52",
                    "waktu_recovery": "01/02/2023 12:11:31",
                    "durasi_response_time": 607,
                    "durasi_recovery_time": 519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GEDE SATWIKA",
                    "alamat_pelapor": "JL GUNUNG GEDE KAVLING PERSIK NO 8  BR MEKAR BUANA KEL  PADANGSAMBIAN KEC DENPASAR BARAT KOTA DENPASAR. LOKASI:  DEKAT RS BALI MED",
                    "no_telp_pelapor": "0361489529",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : ADA RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020103436",
                    "waktu_lapor": "01/02/2023 11:52:38",
                    "waktu_response": "01/02/2023 11:56:07",
                    "waktu_recovery": "01/02/2023 12:37:37",
                    "durasi_response_time": 209,
                    "durasi_recovery_time": 2490,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JULAEHA",
                    "alamat_pelapor": "JL. PANGGUGAH RT 03 RW 10  CIOMAS, CIOMAS, KAB. BOGOR, JAWA BARAT -",
                    "no_telp_pelapor": "089670407311",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 25/01/23 PELANGGAN MELAKUKAN PEMBAYARAN PROSES PD DENGAN NO REGISTRASI: 5383115075301 NO AGENDA: 538310522301249433. SESUAI INFO PELANGGAN SUDAH DILAKUKAN SURVEY DAN BELUM ADA REALISASI PENYAMBUNGAN. PLN 123 SUDAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN MENGINGINKAN KONFIRMASI ATAS HAL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K1223020100155",
                    "waktu_lapor": "01/02/2023 11:53:11",
                    "waktu_response": "01/02/2023 12:08:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 926,
                    "durasi_recovery_time": 33938575,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SURYA",
                    "alamat_pelapor": "JL  GG SUMBER LRG KENANGA NO 00 RT 0 RW 0 DESA - KEC TANJUNG MORAWA KAB DELISERDANG DEKAT PABRIK KURSI PANGKAS PINTERMAN ",
                    "no_telp_pelapor": "082163290099",
                    "keterangan_pelapor": "MUTASI_K (G9923020188236:segera di tl) - MOHON BANTUAN LAYANAN, PROSES PROSES PINDAH JTR UNTUK   DIKARENAKAN (RENOVASI RUMAH ). DENGAN DATA PEMILIK PERSIL : NAMA :IBU SURYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5123020100684",
                    "waktu_lapor": "01/02/2023 11:53:21",
                    "waktu_response": "01/02/2023 12:00:20",
                    "waktu_recovery": "01/02/2023 14:04:14",
                    "durasi_response_time": 419,
                    "durasi_recovery_time": 7434,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARLINA",
                    "alamat_pelapor": "JL RY SERPONG  PR BIZHUB SERPONG BLOK GF NO - 10 RT - RW - KEL GUNUNG SINDUR KEC PABUARAN KAB BOGOR ",
                    "no_telp_pelapor": "08128121343",
                    "keterangan_pelapor": "MOHON BANTUAN MG  I2 / 16500 KE I2T / 16500 NIK 3674010101670010 A/N KAU TUNG KARENA Id Pel ini masih dalam proses permohonan",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103441",
                    "waktu_lapor": "01/02/2023 11:53:23",
                    "waktu_response": "01/02/2023 12:48:17",
                    "waktu_recovery": "01/02/2023 13:33:02",
                    "durasi_response_time": 3294,
                    "durasi_recovery_time": 2685,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bianda salsabila",
                    "alamat_pelapor": "JL JL. ANGKAWIJAYA NO.69 No.",
                    "no_telp_pelapor": "6289632593093",
                    "keterangan_pelapor": "claim sisa token saat tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020103442",
                    "waktu_lapor": "01/02/2023 11:53:29",
                    "waktu_response": "01/02/2023 11:58:32",
                    "waktu_recovery": "01/02/2023 13:26:14",
                    "durasi_response_time": 303,
                    "durasi_recovery_time": 5262,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDO",
                    "alamat_pelapor": " LK IV JL GALANG GG JATI NO 36 RT 008 RW 004",
                    "no_telp_pelapor": "081365648412",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK BLN/THN = 31362, ST APP TGL 1/2/2023 = \\n31131. REK BELUM DILUNASI. RUMAH DIHUNI TIDAK BERPAGAR APP MUDAH DIJANGKAU. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020103444",
                    "waktu_lapor": "01/02/2023 11:53:32",
                    "waktu_response": "01/02/2023 13:18:17",
                    "waktu_recovery": "01/02/2023 13:25:46",
                    "durasi_response_time": 5085,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "genda sasmita",
                    "alamat_pelapor": "bojong tugu 2 rt 17/04",
                    "no_telp_pelapor": "6285888856466",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,,,sudah beli d beberapa tempat gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020103447",
                    "waktu_lapor": "01/02/2023 11:53:47",
                    "waktu_response": "01/02/2023 12:06:37",
                    "waktu_recovery": "01/02/2023 19:57:14",
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 28237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Chyntia Sartika",
                    "alamat_pelapor": "Jalan Bunga Akasia 3",
                    "no_telp_pelapor": "6281274847084",
                    "keterangan_pelapor": "pembayarab minta 1 bulan dulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K1423020100254",
                    "waktu_lapor": "01/02/2023 11:54:13",
                    "waktu_response": "01/02/2023 12:07:25",
                    "waktu_recovery": "01/02/2023 19:57:54",
                    "durasi_response_time": 792,
                    "durasi_recovery_time": 28229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RUSMINI ",
                    "alamat_pelapor": "JLN.H. KOMARUDIN NO.76 RT 18 RW 0 KEL.RAJABASA RAYA KEC.RAJABASA RAYA KOTA BANDAR LAMPUNG. DI DEKAT PASAR TEMPEL.",
                    "no_telp_pelapor": "081369196418",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 22/01/23 TERJADI GANGGUAN PTL (APP RUSAK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG.PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI. PELANGGAN SUDAH MELAPOOR KE UNIT NAMUN BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020103451",
                    "waktu_lapor": "01/02/2023 11:54:21",
                    "waktu_response": "01/02/2023 12:15:53",
                    "waktu_recovery": "01/02/2023 12:22:07",
                    "durasi_response_time": 1292,
                    "durasi_recovery_time": 374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LILIH",
                    "alamat_pelapor": "JL ANGKE JAYA 13 NO 3  RT 06 RW 07 KEL ANGKE KEC TAMBORA JAKBAR // DEKAT ALFA MART ",
                    "no_telp_pelapor": "0216303550",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 1066.94 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103455",
                    "waktu_lapor": "01/02/2023 11:54:35",
                    "waktu_response": "01/02/2023 12:08:30",
                    "waktu_recovery": "01/02/2023 14:19:35",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 7865,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000015633",
                    "nama_pelapor": "BP BONARDO",
                    "alamat_pelapor": "JL BAUNG RAYA NO 145 000 RT-005 / RW-10 KEL KAYURINGIN JAYA KEC BEKASI SELATAN KOTA BEKASI JABAR 17144 // DEKAT SDN KAYURINGIN JAYA ",
                    "no_telp_pelapor": "0811878163",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MELAPOR PERIHAL KETIDAKSESUAIAN CATER REK FEB 23. SESUAI INFO PELANGGAN, TGL 25/1/23 SUDAH MELAKUKAN SWACAM DENGAN ST APP = 41050 DAN SUDAH BERHASIL. NAMUN REK FEB 23 MENGGUNAKAN HASIL CATER PETUGAS  DENGAN ANGKA = 41110. YBS MERASA KECEWA PERIHAL TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020103456",
                    "waktu_lapor": "01/02/2023 11:54:31",
                    "waktu_response": "01/02/2023 12:01:13",
                    "waktu_recovery": "01/02/2023 14:31:15",
                    "durasi_response_time": 402,
                    "durasi_recovery_time": 9002,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "egghy yosiana",
                    "alamat_pelapor": "PR AZAHRA GREEN LAND BLK B No.12 RT.0 RW.0 DAYA",
                    "no_telp_pelapor": "6285172490512",
                    "keterangan_pelapor": "gagal saat memasukkan nomor token \\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020103461",
                    "waktu_lapor": "01/02/2023 11:55:02",
                    "waktu_response": "01/02/2023 12:01:24",
                    "waktu_recovery": "01/02/2023 13:14:34",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 4390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "120245",
                    "nama_pelapor": "IBU JESSI",
                    "alamat_pelapor": "KK MAHAGONY PARK B12 NO.6 KEL PARIGI BARU KEC PONDOK KAREN KOTA TANGSEL ACUAN TOL BARU ",
                    "no_telp_pelapor": "02129234870",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KWH CEPAT HABIS SEJAK 01/01/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103462",
                    "waktu_lapor": "01/02/2023 11:55:05",
                    "waktu_response": "01/02/2023 12:02:28",
                    "waktu_recovery": "01/02/2023 12:04:31",
                    "durasi_response_time": 443,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan Nasution",
                    "alamat_pelapor": "DS JAMBUR BARU No.0 0",
                    "no_telp_pelapor": "6282113723063",
                    "keterangan_pelapor": "keluhan lampu kami kurang arus pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020103463",
                    "waktu_lapor": "01/02/2023 11:55:18",
                    "waktu_response": "01/02/2023 11:57:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 33939230,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imey Pratika",
                    "alamat_pelapor": "Gang IV",
                    "no_telp_pelapor": "6285859503721",
                    "keterangan_pelapor": "MUTASI_K (G9923020188215:gagal isi token) - gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103464",
                    "waktu_lapor": "01/02/2023 11:55:44",
                    "waktu_response": "01/02/2023 11:58:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 33939211,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suryadi",
                    "alamat_pelapor": "Jalan Raya Serpong rt 04/08 no 98",
                    "no_telp_pelapor": "628568329323",
                    "keterangan_pelapor": "MUTASI_K (G9923020188271:tlg cek) - saya melakukan pembelian token listrik di aplikasi PLN mobile sudah Tapi nomor kode token yang d berikan respon reject di kwh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103466",
                    "waktu_lapor": "01/02/2023 11:55:51",
                    "waktu_response": "01/02/2023 11:59:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 33939096,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SELAMET",
                    "alamat_pelapor": "DN TEGALREJO JATIREJO JTRO No.0 RT.3 RW.2",
                    "no_telp_pelapor": "6281326212866",
                    "keterangan_pelapor": "MUTASI_K (G9923020188225:mcb) - padam. nyala. padam. nyala.padam.mcb jpret2",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATISRONO"
                },
                {
                    "no_laporan": "K5423020103469",
                    "waktu_lapor": "01/02/2023 11:56:12",
                    "waktu_response": "01/02/2023 11:59:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 33939125,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suci Aprinori",
                    "alamat_pelapor": "JL APEL/GG.TIMUN II No.0",
                    "no_telp_pelapor": "6281348068176",
                    "keterangan_pelapor": "MUTASI_K (G9923020188220:perlu pemeriksaan petugas) - tidak bisa entry token yang sudah dibeli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEI JAWI"
                },
                {
                    "no_laporan": "K5423020103471",
                    "waktu_lapor": "01/02/2023 11:56:17",
                    "waktu_response": "01/02/2023 12:07:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 664,
                    "durasi_recovery_time": 33938651,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ayu dwi andini",
                    "alamat_pelapor": "PR NAWA VILLAGE C7 SAMBIKEREP No.C7 RT.2 RW.0 BANGUNJIWO",
                    "no_telp_pelapor": "6282137348207",
                    "keterangan_pelapor": "MUTASI_K (G9923020188234:handle teknik) - kabel sambungan dari tiang listrik ke atap rumah lepas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020103473",
                    "waktu_lapor": "01/02/2023 11:56:20",
                    "waktu_response": "01/02/2023 12:03:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 33938857,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Halimawati",
                    "alamat_pelapor": "JL PR. A99 CORP LAND,JLN HURAMI No.",
                    "no_telp_pelapor": "6282292244045",
                    "keterangan_pelapor": "MUTASI_K (G9923020188238:ganghuan) - kWh tersambar petir 9 unit,padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020103476",
                    "waktu_lapor": "01/02/2023 11:56:30",
                    "waktu_response": "01/02/2023 13:03:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4046,
                    "durasi_recovery_time": 33935256,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Allee Eemron",
                    "alamat_pelapor": "22",
                    "no_telp_pelapor": "6289602332177",
                    "keterangan_pelapor": "MUTASI_K (G9923020188301:cek yangu) - gagal masukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5423020103480",
                    "waktu_lapor": "01/02/2023 11:57:10",
                    "waktu_response": "01/02/2023 11:57:58",
                    "waktu_recovery": "01/02/2023 13:10:03",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 4325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mia Rosa",
                    "alamat_pelapor": "JL HAYAM WURUK No.0 RT.0",
                    "no_telp_pelapor": "6285269393794",
                    "keterangan_pelapor": "eror kipet rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020103481",
                    "waktu_lapor": "01/02/2023 11:57:26",
                    "waktu_response": "01/02/2023 12:01:30",
                    "waktu_recovery": "01/02/2023 12:59:09",
                    "durasi_response_time": 244,
                    "durasi_recovery_time": 3459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBNU SADAM ",
                    "alamat_pelapor": "JL RAYA SETU GG H GASON RT-2 / RW-1 NO.105 DN CINYOSOG DESA PASIR ANGIN KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "085156222581",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020102609, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 139.77 KWH. NO TOKEN 69081877899448438991",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103486",
                    "waktu_lapor": "01/02/2023 11:58:21",
                    "waktu_response": "01/02/2023 12:01:48",
                    "waktu_recovery": "01/02/2023 14:59:32",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 10664,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fannyfbr",
                    "alamat_pelapor": "PR TNI PUSPARAYA EJ No.11 RT.000 RW.00 BAMBU KNG",
                    "no_telp_pelapor": "6281316974198",
                    "keterangan_pelapor": "setelah ganti dari listrik biasa ke token ga ada MCBnya pak/ibu,mohon arahannya.terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020103487",
                    "waktu_lapor": "01/02/2023 11:58:25",
                    "waktu_response": "01/02/2023 12:04:24",
                    "waktu_recovery": "01/02/2023 12:11:46",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saiful Hidayat",
                    "alamat_pelapor": "Jl. H. Misan rt5 rw6",
                    "no_telp_pelapor": "6281295576683",
                    "keterangan_pelapor": "saya ingin mengajukan penerangan sementara buat pesta \\nnik 3275091506810045\\nnama asmat \\nalamat jl h misan rt5 rw6\\nkl jati luhur \\nkc jati asih\\ndaya 4400\\nbuat tgl 4 febuari",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103488",
                    "waktu_lapor": "01/02/2023 11:58:37",
                    "waktu_response": "01/02/2023 12:39:04",
                    "waktu_recovery": "01/02/2023 15:49:34",
                    "durasi_response_time": 2427,
                    "durasi_recovery_time": 11430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Onlymee",
                    "alamat_pelapor": "Komp. Hotel Anugerah",
                    "no_telp_pelapor": "6289620065596",
                    "keterangan_pelapor": "saat pengisian token gagal terus harus pakai 20kode sebelum kode token dan ini nomor meterny 14416991876",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020103493",
                    "waktu_lapor": "01/02/2023 11:59:09",
                    "waktu_response": "01/02/2023 12:13:26",
                    "waktu_recovery": "01/02/2023 12:48:41",
                    "durasi_response_time": 857,
                    "durasi_recovery_time": 2115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA",
                    "alamat_pelapor": "DN SIGARAN JL RAYA MAMAL MEKAR BUANA NO 63 DS.SIGARAN KEC.ABIANSEMAL KAB  BADUNG",
                    "no_telp_pelapor": "082146370272",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020103494",
                    "waktu_lapor": "01/02/2023 11:59:12",
                    "waktu_response": "01/02/2023 12:00:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 33939051,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "PLN PONDOK KOPI",
                    "alamat_pelapor": "JL KP TANAH 80 No. RT.1 RW.9 KLENDER",
                    "no_telp_pelapor": "6285624813068",
                    "keterangan_pelapor": "MUTASI_K (G9923020188229:keypad rusak) - permohonan  cek app....meteran tombolnya eror tidak bisa dipencet...mohon kirim petugas  kerumah segera....tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103497",
                    "waktu_lapor": "01/02/2023 11:59:43",
                    "waktu_response": "01/02/2023 12:15:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 957,
                    "durasi_recovery_time": 33938152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP UMAIDI",
                    "alamat_pelapor": "JL PEDONGKELAN RAWA KEDAUNG BARU RT 15 / 13  KEL  KAPUK, KEC  CENGKARENG,  JAKARTA BARAT, DKI JAKARTA // ACUAN : DEKAT PASAR KAKI LIMA ",
                    "no_telp_pelapor": "089638666825",
                    "keterangan_pelapor": "TGL 27/01/23 PEMBAYARAN PROSES PB ( R1T / 1.300 VA ) DENGAN NO AGENDA 542109912301250028 DAN NO REG 5421012204528 . TGL 27/01/23 SUDAH DIHUBUNGI OLEH PETUGAS APL BANDENGAN DIINFORMASIKAN ALAMAT MASUK AREA CENGKARENG . STATUS PADA AP2T TGL 30/01/23 MIGRASI AGENDA PINDAH UNIT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103499",
                    "waktu_lapor": "01/02/2023 11:59:46",
                    "waktu_response": "01/02/2023 12:56:08",
                    "waktu_recovery": "01/02/2023 15:38:45",
                    "durasi_response_time": 3382,
                    "durasi_recovery_time": 9757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2489938",
                    "nama_pelapor": "BP JOSE",
                    "alamat_pelapor": "DS BATUR WONOSOBO RT.06 RW.2 KEL BATUR KEC CAMPURSARI, KEJAJAR, KAB. WONOSOBO, JAWA TENGAH",
                    "no_telp_pelapor": "081298463612",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 27/01/2023 PROSES PD (7700 VA-11000 VA) DENGAN NO REG 5220513030623. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN BAHWA DENGAN DAYA TSB TIDAK DI LAYANI DI WILAYAH SETEMPAT, NAMUN PELANGGAN MENGINGINKAN INFORMASI LEBIH LANJUT DARI PETUGAS SETEMPAT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOSOBO"
                },
                {
                    "no_laporan": "K5423020103506",
                    "waktu_lapor": "01/02/2023 12:00:19",
                    "waktu_response": "01/02/2023 13:01:19",
                    "waktu_recovery": "01/02/2023 14:43:57",
                    "durasi_response_time": 3660,
                    "durasi_recovery_time": 6158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA",
                    "alamat_pelapor": "JL KEMANG SELATAN 1 NO 22 G RT 4 RW 2 KEC MAMPANG PRAPATAN KEL BANGKA JAKSEL ACUAN BANK BCA KEMANG ",
                    "no_telp_pelapor": "02122718115",
                    "keterangan_pelapor": "\\nMOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 31/01/23 PROSES BERHENTI BERLANGGANAN SELAMANYA DENGAN NO REG 5431040000842. BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA TINDAKLANJUT OLEH PETUGAS. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100424",
                    "waktu_lapor": "01/02/2023 12:00:24",
                    "waktu_response": "01/02/2023 12:09:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 33938504,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ARLIMA  ",
                    "alamat_pelapor": "DN SUMURLECEN DS.KEDAWANG 0   RT-21 / RW-9 JL SD KEDAWANG 1 NO- KEC WULING KAB PASURUAN // DEKAT SEKOLAHAN ",
                    "no_telp_pelapor": "6285732371650",
                    "keterangan_pelapor": "MUTASI_K (G9923020188248:cek kwh) -  PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.SISA 282 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020103509",
                    "waktu_lapor": "01/02/2023 12:00:36",
                    "waktu_response": "01/02/2023 12:46:32",
                    "waktu_recovery": "01/02/2023 14:48:04",
                    "durasi_response_time": 2756,
                    "durasi_recovery_time": 7292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUUR INSYIRAH",
                    "alamat_pelapor": "JL. WANAYASA RT.43 KM 10, KOTA BALIKPAPAN, KELURAHAN KARANG JOANG, KECAMATAN BALIKPAPAN UTARA, KALIMANTAN TIMUR ( TULISAN PIJAT SURYA DISAMPING RUMAH)",
                    "no_telp_pelapor": "087811237863",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN APP TERTERA DAYA LEBIH (G5423012515976).  SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 108.81. MOHON DAPAT DIKONVERSI KE APP BARU (45104269761). ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020103513",
                    "waktu_lapor": "01/02/2023 12:00:50",
                    "waktu_response": "01/02/2023 12:13:12",
                    "waktu_recovery": "01/02/2023 12:15:55",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adreena Cantia",
                    "alamat_pelapor": "Pandansari RT 001 RW 003",
                    "no_telp_pelapor": "6281327593774",
                    "keterangan_pelapor": "gagal mengisi token padahal nomer sudah sama ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5423020103514",
                    "waktu_lapor": "01/02/2023 12:00:53",
                    "waktu_response": "01/02/2023 12:48:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2855,
                    "durasi_recovery_time": 33936184,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muslimin",
                    "alamat_pelapor": "JL GADANG XIIB /31 No.31 RT.1 RW.5 GADANG",
                    "no_telp_pelapor": "6285236103624",
                    "keterangan_pelapor": "MUTASI_K (G9923020188297:berikan no CT) - kwh meter periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5323020100425",
                    "waktu_lapor": "01/02/2023 12:01:04",
                    "waktu_response": "01/02/2023 12:42:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2510,
                    "durasi_recovery_time": 33936518,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000908111068023",
                    "nama_pelapor": "BP WAWAN  ",
                    "alamat_pelapor": "KP KAUM KIDU JL KEMASAN NO  0 RT-003 / RW-01  KEL PAMEUNGPEUK KEC PAMEUNGPEUK  KAB GARUT  /PENGKOLAN KEMASAN ",
                    "no_telp_pelapor": "085322769647",
                    "keterangan_pelapor": "TUNGGAKAN SUDAH DILUNASI TGL  31/1/2023  MELALUI BANK BNI NAMUN PTL BELUM DISAMBUNG KEMBALI.MCB DICABUT   .MOHON DIBANTU DAN KONFIRMASI PELANGGAN . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAMEUNGPEUK"
                },
                {
                    "no_laporan": "K5323020100426",
                    "waktu_lapor": "01/02/2023 12:01:15",
                    "waktu_response": "01/02/2023 12:04:17",
                    "waktu_recovery": "01/02/2023 14:00:29",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 6972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU ARLYN ",
                    "alamat_pelapor": "PR. GRAHA SIENA II BLOK M18 NO. 12 DS. CIAKAR KEC. PANONGAN KAB. TANGERANG / DEKAT ALFAMIDI",
                    "no_telp_pelapor": "081808896069",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 74.50 KWH, NO TOKEN : 1512 4824 1721 5156 7281, NO METER : 86013331151",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100427",
                    "waktu_lapor": "01/02/2023 12:01:10",
                    "waktu_response": "01/02/2023 12:04:40",
                    "waktu_recovery": "01/02/2023 12:10:28",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 348,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DISTI",
                    "alamat_pelapor": "JL CEMPAKA BARU NO 83 RT-/- KEL JATIWARINGIN KEC PONDOK GEDE ",
                    "no_telp_pelapor": "6285772315027",
                    "keterangan_pelapor": "LPB KET GAGAL PTL MENYALA NO METER 14220924279 SISA KWH 130 NO TOKEN 47468852737009059525 DAN 28579021668808882626 VKRN 43. MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103515",
                    "waktu_lapor": "01/02/2023 12:01:22",
                    "waktu_response": "01/02/2023 12:35:28",
                    "waktu_recovery": "01/02/2023 12:36:32",
                    "durasi_response_time": 2046,
                    "durasi_recovery_time": 64,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0004297470000",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL - NO.- DK PINGKUK RT-1 / RW-7 KEL NASGORO KEC NASGORO LOKASI : AREA PERUMAHAN ",
                    "no_telp_pelapor": "082242390808",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA REK DESEMBER 2023 ST AW = 26435, ST AK =  26435 REK JANUARI 2023 ST AW = 26435, ST AK = 26569. ST APP TGL 01/02/2023 = 26554. RUMAH KOSONG PADA SIANG HARI ( BEKERJA ) DAN PAGAR TERKUNCI. PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBERLAWANG"
                },
                {
                    "no_laporan": "K5423020103516",
                    "waktu_lapor": "01/02/2023 12:01:22",
                    "waktu_response": "01/02/2023 12:02:47",
                    "waktu_recovery": "01/02/2023 12:34:58",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 1931,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dede",
                    "alamat_pelapor": "PR GRAHA PERMATA PELANGI BLOK G No.34 KR SENTOSA",
                    "no_telp_pelapor": "6283826913089",
                    "keterangan_pelapor": "listrik  mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103517",
                    "waktu_lapor": "01/02/2023 12:01:43",
                    "waktu_response": "01/02/2023 12:27:01",
                    "waktu_recovery": "01/02/2023 12:39:44",
                    "durasi_response_time": 1518,
                    "durasi_recovery_time": 763,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUDIRMAN",
                    "alamat_pelapor": "DS CUGUNG No.0 RT.2 RW.4 CUGUNG",
                    "no_telp_pelapor": "6281278739322",
                    "keterangan_pelapor": "kawh bleng",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALIANDA"
                },
                {
                    "no_laporan": "K5423020103518",
                    "waktu_lapor": "01/02/2023 12:01:43",
                    "waktu_response": "01/02/2023 12:02:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 33938945,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "amiin.cs",
                    "alamat_pelapor": "KP LENGKONG GUDANG.SRP No. RT.1 RW.4 LK GUDANG",
                    "no_telp_pelapor": "6289609975536",
                    "keterangan_pelapor": "MUTASI_K (G9923020188274:padam) - Tidak bisa isi pulsa..listrik sudah Padam mhon bantuan petugas..lokasi belakang pom bensin shell ditunggu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103519",
                    "waktu_lapor": "01/02/2023 12:01:44",
                    "waktu_response": "01/02/2023 12:39:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2285,
                    "durasi_recovery_time": 33936703,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh Diaz Mufhty",
                    "alamat_pelapor": "JL JL SAPTA TARUNA KM 10 No.0 RT.01 RW.01 Sorong",
                    "no_telp_pelapor": "6281244353527",
                    "keterangan_pelapor": "MUTASI_K (G9923020188282:cek) - meteran rusak. meteran sudah di cabut dan sekarang posisi lost. dari kemarin belum dipasang kembali meteran baru nya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5423020103523",
                    "waktu_lapor": "01/02/2023 12:02:15",
                    "waktu_response": "01/02/2023 12:05:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 33938784,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIDA",
                    "alamat_pelapor": "JL BR SEMA KEDIRI, KEDIRI, KEDIRI, KAB. TABANAN, BALI",
                    "no_telp_pelapor": "081236155515",
                    "keterangan_pelapor": "TGL 24/1/2023 BP DAN STROOM AWAL PROSES PD (R2T/5500 VA) DENGAN NO REG 5513012086508 TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TGL 25/1/2023 STATUS PADA AP2T PDL AWAL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TABANAN"
                },
                {
                    "no_laporan": "K5423020103526",
                    "waktu_lapor": "01/02/2023 12:03:04",
                    "waktu_response": "01/02/2023 13:00:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3443,
                    "durasi_recovery_time": 33935465,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VIONANDA MAULIDIA",
                    "alamat_pelapor": "JL.MASDUKI RT.04 RW.01 NO.25 CIPULIR KEBAYORAN LAMA JAKARTA SELATAN 12230",
                    "no_telp_pelapor": "082299227764",
                    "keterangan_pelapor": "MUTASI_K (G9923020188361:urgent) - MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 24/01/2023 TERJADI GANGGUAN MCB LEMAH DAYA 450 VA (G5423012407565). DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP.PRIYONO DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = LG-124858. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN. \\nPELANGGAN PERNAH LAPOR DENGAN NO: G9923013187083, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103527",
                    "waktu_lapor": "01/02/2023 12:02:58",
                    "waktu_response": "01/02/2023 12:06:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 190,
                    "durasi_recovery_time": 33938724,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "hariyono arzalea",
                    "alamat_pelapor": "DN SUMBERSARI DS WONOSARI KEC WONOSARI No.0 RT.6 RW.9 WONOSARI",
                    "no_telp_pelapor": "6282142259048",
                    "keterangan_pelapor": "lcd kwh meter tidak menyala..lestrek tidak bisa digunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5323020100430",
                    "waktu_lapor": "01/02/2023 12:03:25",
                    "waktu_response": "01/02/2023 12:06:48",
                    "waktu_recovery": "01/02/2023 13:31:28",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 5080,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000008077656",
                    "nama_pelapor": "IBU UFI",
                    "alamat_pelapor": "JL RAYA PUNCANG KP PELETON  NO.51 RT-003 / RW-02 DS CIBEREUM KEC CISARUA KAB BOGOR (DIDEPAN LAPANGAN BULU TANGKIS) ",
                    "no_telp_pelapor": "085693485053",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN SUDAH DATANG KE UNIT UNTUK MENGAJUKAN PERMOHONAN PEMINDAHAN JALUR, TETAPI BELUM JUGA ADA TINDAKLANJUTNYA. IDPEL 538112593620 MOHON DIBANTU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020103533",
                    "waktu_lapor": "01/02/2023 12:03:34",
                    "waktu_response": "01/02/2023 13:04:40",
                    "waktu_recovery": "01/02/2023 13:07:56",
                    "durasi_response_time": 3666,
                    "durasi_recovery_time": 196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU ENDA",
                    "alamat_pelapor": "JL HALONG TANAH MERAH RT 28  / RW 10 KEL HALONG KEC BAGUALA KOTA AMBON ACUAN LOKASI DEKAT  GAPURA LORONG KABE",
                    "no_telp_pelapor": "082115434639",
                    "keterangan_pelapor": "TGL 31/01/23 REKENING BULAN JAN 2023  BERIKUT BK  TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAGUALA"
                },
                {
                    "no_laporan": "K5423020103535",
                    "waktu_lapor": "01/02/2023 12:03:44",
                    "waktu_response": "01/02/2023 12:13:03",
                    "waktu_recovery": "01/02/2023 12:54:50",
                    "durasi_response_time": 559,
                    "durasi_recovery_time": 2507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dea Nisa Rifani",
                    "alamat_pelapor": "kp pasir kembang RT 02 RW 03 pertigaan plank mesjid besar alkautsar",
                    "no_telp_pelapor": "6283119497579",
                    "keterangan_pelapor": "token susah masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5423020103537",
                    "waktu_lapor": "01/02/2023 12:04:06",
                    "waktu_response": "01/02/2023 12:14:29",
                    "waktu_recovery": "01/02/2023 12:51:16",
                    "durasi_response_time": 623,
                    "durasi_recovery_time": 2207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000007308905",
                    "nama_pelapor": "IBU YANA",
                    "alamat_pelapor": "PR KOTA WISATA BLOK RB4 NO 6 CLUSTER ORLANDO KEL CIANGSANA KEC GUNUNG PUTRI. DEKAT MARKET CITY",
                    "no_telp_pelapor": "081315079627",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PEREMAJAAN APP KARENA SUDAH TUA. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103540",
                    "waktu_lapor": "01/02/2023 12:04:17",
                    "waktu_response": "01/02/2023 12:14:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 33938245,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. EKO",
                    "alamat_pelapor": "DS PUEB/LUENG NIBONG RT.0 RW.0",
                    "no_telp_pelapor": "6285206531922",
                    "keterangan_pelapor": "MUTASI_K (G9923020188243:pindah meter) - Pindah meteran listrik karena rumah mau dibongkar dan direhab",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEUREUNEUN"
                },
                {
                    "no_laporan": "K5423020103544",
                    "waktu_lapor": "01/02/2023 12:04:24",
                    "waktu_response": "01/02/2023 12:25:25",
                    "waktu_recovery": "01/02/2023 12:39:22",
                    "durasi_response_time": 1261,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmad hidayatullah",
                    "alamat_pelapor": "JL DN. PLALANGAN No.",
                    "no_telp_pelapor": "6281252424260",
                    "keterangan_pelapor": "tidak bisa nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5223020100807",
                    "waktu_lapor": "01/02/2023 12:04:25",
                    "waktu_response": "01/02/2023 12:06:14",
                    "waktu_recovery": "01/02/2023 15:02:17",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 10563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUDI ",
                    "alamat_pelapor": "JL K H MAS MANSUR NO 63 RT -- RW -- KEC TANAH ABANG KEL KEBON MELATI JAKPUS // MERUPAKAN MESS ",
                    "no_telp_pelapor": "6285777080337",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MENGAJUKAN PERMOHONAN TAMBAH DAYA, PADA SISTEM TERTERA Permohonan perubahan tarif/daya dapat diajukan setelah Anda menyelesaikan seluruh piutang/kewajiban terlebih dahulu. Untuk informasi lebih lanjut, kunjungi Kantor PLN terdekat (ULP MENTENG). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103548",
                    "waktu_lapor": "01/02/2023 12:04:53",
                    "waktu_response": "01/02/2023 12:29:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1492,
                    "durasi_recovery_time": 33937307,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "gendhon",
                    "alamat_pelapor": "Sam Ratulangi No. 458",
                    "no_telp_pelapor": "6281268304845",
                    "keterangan_pelapor": "MUTASI_K (G9923020188452:h) - putus arus pendek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020103551",
                    "waktu_lapor": "01/02/2023 12:05:34",
                    "waktu_response": "01/02/2023 12:35:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1791,
                    "durasi_recovery_time": 33936967,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NISPAINI",
                    "alamat_pelapor": "DN GUBUK TIMUK, KORLEKO No. RT.0 LABUHAN HA",
                    "no_telp_pelapor": "6287805712466",
                    "keterangan_pelapor": "MUTASI_K (G9923020188279:token) - TIDAK BISA MASUK PULSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020103559",
                    "waktu_lapor": "01/02/2023 12:06:24",
                    "waktu_response": "01/02/2023 12:20:10",
                    "waktu_recovery": "01/02/2023 12:26:27",
                    "durasi_response_time": 826,
                    "durasi_recovery_time": 377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000681252",
                    "nama_pelapor": "BP  JOKO  / IBU MARDIAH ",
                    "alamat_pelapor": "PR MARINIR K2  NO  18  RT  3/9  KEL RANGKAPAN JAYA BARU  KEC PANCORAN MAS DEPOK (  DEKAT  MESJID AL HIYAH ) ",
                    "no_telp_pelapor": "02177887142",
                    "keterangan_pelapor": "TGL  1/2/23  TUNGGAKAN TAGIHAN REK  JAN 23 DAN FEB 23  TELAH DILUNASI MOHON PTL DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103560",
                    "waktu_lapor": "01/02/2023 12:06:26",
                    "waktu_response": "01/02/2023 12:09:47",
                    "waktu_recovery": "01/02/2023 13:04:41",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 3294,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NURSIDAH",
                    "alamat_pelapor": "jln Nusa indah 1 blok da2/33 rt03/11 Mangun jaya 1",
                    "no_telp_pelapor": "6281386748104",
                    "keterangan_pelapor": "beli token isi ulang tapi kehapus sebelum di masukan melalui living mandiri\\nno id = 86001202877",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103564",
                    "waktu_lapor": "01/02/2023 12:06:51",
                    "waktu_response": "01/02/2023 13:00:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3194,
                    "durasi_recovery_time": 33935487,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP USMAN ",
                    "alamat_pelapor": "JL PERSATUAN RT-2 / RW-4 NO 5 KEL SUKABUMI SELATAN KEC KEBON JERUK JAKBAR ACUAN SETEMPAT APOTEK MISMAN FARMA ",
                    "no_telp_pelapor": "089621393313",
                    "keterangan_pelapor": "MUTASI_K (G9923020188363:urgent) - TIDAK BISA INPUT TOKEN KARENA UPDATE VKRN 43. PTL TIDAK PADAM. SISA 216.69 KWH. NO TOKEN 23033889138212154026",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103569",
                    "waktu_lapor": "01/02/2023 12:07:05",
                    "waktu_response": "01/02/2023 12:16:10",
                    "waktu_recovery": "01/02/2023 15:42:37",
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 12387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIDIK ISWANTO",
                    "alamat_pelapor": "JL PARANGTRITIS No.0 RT.1 RW.2 ANTIROGO",
                    "no_telp_pelapor": "6282335622426",
                    "keterangan_pelapor": "saya mengajukan tambah daya tp blm terpasang,sedangkan token sudah habis.\\nsaya mau isi token tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020103570",
                    "waktu_lapor": "01/02/2023 12:07:14",
                    "waktu_response": "01/02/2023 12:08:40",
                    "waktu_recovery": "01/02/2023 14:23:40",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 8100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32160315811",
                    "nama_pelapor": "IBU WULAN ",
                    "alamat_pelapor": "JL KWISTA  RT 15 RW 4 NO 4A KEL  GALUR  KEC JOHAR BARU ACUAN SDN 1 GALUR ",
                    "no_telp_pelapor": "0217247085",
                    "keterangan_pelapor": "\\n PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA KWH 55 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020103575",
                    "waktu_lapor": "01/02/2023 12:07:55",
                    "waktu_response": "01/02/2023 12:32:32",
                    "waktu_recovery": "01/02/2023 12:36:03",
                    "durasi_response_time": 1477,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GABUN",
                    "alamat_pelapor": "JL - DN PESANGGARAN  NO. - RT 06 RW 02 DS KRIYA BARU KEC MARAU KAB KETAPANG  ",
                    "no_telp_pelapor": "081347844626",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES GESER APP DIKARENAKAN ADA RENOVASI DENGAN ID PEL 214301702962. PEMOHON SEBAGAI YANG DIKUASAKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TUMBANG TITI"
                },
                {
                    "no_laporan": "K5423020103576",
                    "waktu_lapor": "01/02/2023 12:07:58",
                    "waktu_response": "01/02/2023 13:23:19",
                    "waktu_recovery": "01/02/2023 14:58:58",
                    "durasi_response_time": 4521,
                    "durasi_recovery_time": 5739,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nehemia Toding",
                    "alamat_pelapor": "JL 645 POROS PLP DS. OLANG PONSEL No.0 RT.0 RW.0 PONSEL",
                    "no_telp_pelapor": "6282311720974",
                    "keterangan_pelapor": "Segel MCB dan box hitam Tidak ada",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5423020103577",
                    "waktu_lapor": "01/02/2023 12:07:58",
                    "waktu_response": "01/02/2023 12:50:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2561,
                    "durasi_recovery_time": 33936053,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wida Komalasari",
                    "alamat_pelapor": "Jalan Grafika Asri IV",
                    "no_telp_pelapor": "62895357316434",
                    "keterangan_pelapor": "MUTASI_K (G9923020188305:gagal token) - Isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG SELATAN"
                },
                {
                    "no_laporan": "K5323020100435",
                    "waktu_lapor": "01/02/2023 12:08:04",
                    "waktu_response": "01/02/2023 12:11:06",
                    "waktu_recovery": "01/02/2023 12:27:04",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAEPUDIN ",
                    "alamat_pelapor": "JL CIJUJUNG RT5 RW1 NO - DS  CIJUJUNG KEC SUKARAJA, KAB. BOGOR, JAWA BARAT DKT MUTIARA SENTUL DKT LAPANGAN PAKUAN ",
                    "no_telp_pelapor": "02166695511",
                    "keterangan_pelapor": "PB BELUM REALISASI NO REG 5382112141114 PEMBAYARAN 21/11/2022, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103584",
                    "waktu_lapor": "01/02/2023 12:08:49",
                    "waktu_response": "01/02/2023 12:23:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 899,
                    "durasi_recovery_time": 33937664,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Indrakusuma",
                    "alamat_pelapor": "KK SERPONG PARK BLK G1-29 SERPONG",
                    "no_telp_pelapor": "6281211679296",
                    "keterangan_pelapor": "MUTASI_K (G9923020188280:tlg cek) - isi token tetapi gagal tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103586",
                    "waktu_lapor": "01/02/2023 12:09:12",
                    "waktu_response": "01/02/2023 12:09:52",
                    "waktu_recovery": "01/02/2023 14:33:01",
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 8589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DARMAWAN",
                    "alamat_pelapor": "JL SUNTER PARADISE 2 BLOK L 12 KEL. SUNTER AGUNG KEC. TANJUNG PRIUK JAKUT ",
                    "no_telp_pelapor": "0216458034",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 31/01/23 DILAKUKAN PERGANTIAN APP TERKAIT ANGKA COUNTER YANG TIDAK BEROPERASI. PELANGGAN DIBERIKAN SURAT OLEH PETUGAS, TAGIHAN SUSULAN SEBESAR RP 2.009.578. BERDASARKAN AP2T TERDAPAT TS DENGAN NO REG 5451034005328 STATUS PERMOHONAN  BELUM DISAHKAN MANAGER. TGL 31/01/23 TELAH DIHUBUNGI PETUGAS NAMUN PELANGGAN MENGINGINKAN RINCIAN DATA DAN INFORMASI LEBIH LANJUT ATAS PERIHAL TSB. MOHON AGAR SEGERA DIKONFIRMASI TERKAIT K5423013106057",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020103591",
                    "waktu_lapor": "01/02/2023 12:09:40",
                    "waktu_response": "01/02/2023 12:31:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1312,
                    "durasi_recovery_time": 33937200,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Parno",
                    "alamat_pelapor": "AH25 No.125",
                    "no_telp_pelapor": "6282170098400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188262:.) - MCB Rusak / doll",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020103597",
                    "waktu_lapor": "01/02/2023 12:09:59",
                    "waktu_response": "01/02/2023 12:15:16",
                    "waktu_recovery": "01/02/2023 12:24:01",
                    "durasi_response_time": 317,
                    "durasi_recovery_time": 525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rossy",
                    "alamat_pelapor": "DN NYAKSAKAN No.",
                    "no_telp_pelapor": "6287864351807",
                    "keterangan_pelapor": "sudah membeli token listrik, tapi saat di masukkan nomor pulsa yang sudah di beli tersebut gagal terus, mohon solusinya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020103604",
                    "waktu_lapor": "01/02/2023 12:10:29",
                    "waktu_response": "01/02/2023 12:11:08",
                    "waktu_recovery": "01/02/2023 12:24:32",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagol ramadhan",
                    "alamat_pelapor": "JL JATI MAKMUR No. RT.4 RW.11 JATI MAKMU",
                    "no_telp_pelapor": "6285891686459",
                    "keterangan_pelapor": "token yang saya beli tidak bisa diisi di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103605",
                    "waktu_lapor": "01/02/2023 12:10:33",
                    "waktu_response": "01/02/2023 12:11:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 33938414,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Nur Jannah",
                    "alamat_pelapor": "Jl. Karadenan No.100 depan JNE warung nasi pak Dede ",
                    "no_telp_pelapor": "628212639211",
                    "keterangan_pelapor": "MUTASI_K (G9923020188239:kwh periksa) - ada tulisa periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103606",
                    "waktu_lapor": "01/02/2023 12:10:33",
                    "waktu_response": "01/02/2023 12:15:14",
                    "waktu_recovery": "01/02/2023 12:51:12",
                    "durasi_response_time": 281,
                    "durasi_recovery_time": 2158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aefarif",
                    "alamat_pelapor": "JL VILLA NUSA 3 KE4/1 No.8",
                    "no_telp_pelapor": "6281585591190",
                    "keterangan_pelapor": "meteran pasca bayar angkanya macet, mohon diganti yang baru. terima kasih. 547300359787. vila Nusa inda 3 blok KE 4 no. 18.    hp 081585591190  lampu power mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5323020100438",
                    "waktu_lapor": "01/02/2023 12:11:07",
                    "waktu_response": "01/02/2023 13:11:46",
                    "waktu_recovery": "01/02/2023 16:13:04",
                    "durasi_response_time": 3639,
                    "durasi_recovery_time": 10878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP CINDRA BUDI",
                    "alamat_pelapor": "JL CEMARA 3 PR PURI GARDEN BLOK  B4 NO.9 KEL PEGADUNGAN KEC KALI DERES JAKBAR ",
                    "no_telp_pelapor": "628561728036",
                    "keterangan_pelapor": "PELANGGAN MEMINTA APP METER DI NORMALKAN DAN DIPASANGKAN KEMBALI SERTA KABEL KABEL DI RAPIHKAN DENGAN ID PEL      : 546300214528 , DAN PENYALAAN KEMBALI . MOHON KONFIRMASI KEPADA PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020103612",
                    "waktu_lapor": "01/02/2023 12:11:19",
                    "waktu_response": "01/02/2023 12:25:02",
                    "waktu_recovery": "01/02/2023 13:11:32",
                    "durasi_response_time": 823,
                    "durasi_recovery_time": 2790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WINDA SEPTIYA WARDANI",
                    "alamat_pelapor": "RT 02 RW 02 No.",
                    "no_telp_pelapor": "6281313423288",
                    "keterangan_pelapor": "Mohon infomasi berapa meter kabel TC diberikan oleh PLN untuk pasang baru ? dilokasi jarak sekitar 25m & status di AP2T pelanggan sudah diremajakan saat ini kwh meter belum terpasang dilokasi dengan alasan petugas TC kurang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GOMBONG"
                },
                {
                    "no_laporan": "K5423020103614",
                    "waktu_lapor": "01/02/2023 12:11:29",
                    "waktu_response": "01/02/2023 12:18:49",
                    "waktu_recovery": "01/02/2023 12:30:33",
                    "durasi_response_time": 440,
                    "durasi_recovery_time": 704,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alwan",
                    "alamat_pelapor": "JL JEBARUS (KAMPUNG KANADA) No. RT.2 RW.1",
                    "no_telp_pelapor": "6285942198451",
                    "keterangan_pelapor": "segel kwh meter tidak lengkap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LARANTUKA"
                },
                {
                    "no_laporan": "K5423020103616",
                    "waktu_lapor": "01/02/2023 12:11:50",
                    "waktu_response": "01/02/2023 12:33:49",
                    "waktu_recovery": "01/02/2023 17:26:23",
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 17554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOTO",
                    "alamat_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2  KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "no_telp_pelapor": "081355124578",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020100975, APP TERTERA GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) DENGAN NO TOKEN 5874 9894 9240 4460 6584. SESUAI INFO PELANGGAN TELAH DIHUBUNGI OLEH PETUGAS NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5123020100726",
                    "waktu_lapor": "01/02/2023 12:12:16",
                    "waktu_response": "01/02/2023 12:22:30",
                    "waktu_recovery": "01/02/2023 13:11:34",
                    "durasi_response_time": 614,
                    "durasi_recovery_time": 2944,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2997642",
                    "nama_pelapor": "BP SANTOSO",
                    "alamat_pelapor": "JL KANDANGAN 3 NO.3   RT 3 RW 1 KEL KANDANGAN KEC BENOWO KOTA SURABAYA // DARI KENDUNG PANDAN SARI DEPANNYA, DARI JEMBATAN 20 M ",
                    "no_telp_pelapor": "0895383002900",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI, PELANGGAN MERASA BELUM MELAKUKAN PEMBAYARAN TAGIHAN LISTRIK JANUARI 2023 NAMUN PADA DATA SUDAH LUNAS TGL 31/01/2023 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020103618",
                    "waktu_lapor": "01/02/2023 12:12:23",
                    "waktu_response": "01/02/2023 12:15:43",
                    "waktu_recovery": "01/02/2023 12:19:15",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 212,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "rt18 /06",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "kenapa mau isi pulsa listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5323020100443",
                    "waktu_lapor": "01/02/2023 12:13:09",
                    "waktu_response": "01/02/2023 12:16:31",
                    "waktu_recovery": "01/02/2023 14:47:18",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 9047,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKMA",
                    "alamat_pelapor": "PR GREEN SEDAYU 8 BL. E1 NO 51 KEC CAKUNG KEL - JAKTIM / LOKASI DEKAT AEON ",
                    "no_telp_pelapor": "6285795709537",
                    "keterangan_pelapor": "GAGAL INPUT STROOM, PTL MENYALA     SISA STROOM  41.87 KWH. PADA DATA DIL KODE VKRN: 43. TOKEN :    4331 8797 6402 1263 9482",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103629",
                    "waktu_lapor": "01/02/2023 12:13:26",
                    "waktu_response": "01/02/2023 12:22:01",
                    "waktu_recovery": "01/02/2023 12:31:17",
                    "durasi_response_time": 515,
                    "durasi_recovery_time": 556,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TRISANA",
                    "alamat_pelapor": "JL TANJUNG 8 RT 9 RW 12 NO 15 KEL JATISAMPURNA KEC JATISAMPURNA KOTA BEKASI ACUAN : DEKAT POS 2 RUMAH POJOK",
                    "no_telp_pelapor": "082221445200",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23, BERIKUT BK DAN REK BERJALAN TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103637",
                    "waktu_lapor": "01/02/2023 12:14:31",
                    "waktu_response": "01/02/2023 12:24:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 579,
                    "durasi_recovery_time": 33937642,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erick Aditya",
                    "alamat_pelapor": "JL KLP PUAN 13 BLK AF6 PR SKTR 1A PKLN BRT No.24 RT.5 RW.12 KLP DUA",
                    "no_telp_pelapor": "6285268083383",
                    "keterangan_pelapor": "MUTASI_K (G9923020188281:tlg  cek) - 9898",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103639",
                    "waktu_lapor": "01/02/2023 12:15:05",
                    "waktu_response": "01/02/2023 12:26:28",
                    "waktu_recovery": "01/02/2023 12:34:15",
                    "durasi_response_time": 683,
                    "durasi_recovery_time": 467,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01101398160",
                    "nama_pelapor": "BP MARGONO",
                    "alamat_pelapor": "DN KRAPYAK - 0 RT-1 / RW-4 NO - JL RAYA SOLO PACITAN KEL BULUREJO KEC MUNTORO NADI KAB WONOGIRI PROV JATENG // BARAT MUSHOLA NURUL IMAN",
                    "no_telp_pelapor": "085229853090",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN ,PELANGGAN TELAH MELEBIHI TOP UP BULAN DES 22 SEBESAR 720 JN. PADA TGL 01/2/23 SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN. YBS TIDAK MENGETAHUI SISA KWH. SESUAI INFO PELANGGAN, SUDAH DIHUBUNGI OLEH PETUGAS UNTUK DIMINTA DATANG KE APL. NAMUN YBS BERKEBERATAN DIKARENAKAN JARAK TEMPUH KE APL SETEMPAT JAUH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020103640",
                    "waktu_lapor": "01/02/2023 12:14:56",
                    "waktu_response": "01/02/2023 12:22:20",
                    "waktu_recovery": "01/02/2023 13:10:06",
                    "durasi_response_time": 444,
                    "durasi_recovery_time": 2866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL HAYAM WURUK GG DARUL ANSOR No.0 RT.0",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kipet rusak....ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020103647",
                    "waktu_lapor": "01/02/2023 12:16:32",
                    "waktu_response": "01/02/2023 12:35:04",
                    "waktu_recovery": "01/02/2023 12:41:04",
                    "durasi_response_time": 1112,
                    "durasi_recovery_time": 360,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bani salas",
                    "alamat_pelapor": "DN GUBUK KESUPUK No.0 RT.5 RW.9 LENEK",
                    "no_telp_pelapor": "6285924699784",
                    "keterangan_pelapor": "kwh meter selalu gagal masuk token pulsa.di mohon KCT..trima kasih..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020103649",
                    "waktu_lapor": "01/02/2023 12:16:42",
                    "waktu_response": "01/02/2023 12:25:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 538,
                    "durasi_recovery_time": 33937552,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SYAIFUL HARIFIK",
                    "alamat_pelapor": "PR SASTRALOKA No.0 RT.0 RW.0 PEDUNGAN",
                    "no_telp_pelapor": "6281339190056",
                    "keterangan_pelapor": "MUTASI_K (G9923020188252:kwh nyetrum) - kwh meter myetrum dan banyak airnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5423020103650",
                    "waktu_lapor": "01/02/2023 12:16:42",
                    "waktu_response": "01/02/2023 13:39:35",
                    "waktu_recovery": "01/02/2023 13:41:10",
                    "durasi_response_time": 4973,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jajang",
                    "alamat_pelapor": "kp kananga",
                    "no_telp_pelapor": "6285693371292",
                    "keterangan_pelapor": "tadinya kehabisan limit biasanya tg 1 sudah bisa di isi kembali tapi sekarang masim belum bisa isi tokon",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JASINGA"
                },
                {
                    "no_laporan": "K5423020103652",
                    "waktu_lapor": "01/02/2023 12:16:45",
                    "waktu_response": "01/02/2023 12:18:09",
                    "waktu_recovery": "01/02/2023 12:54:07",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 2158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINDY",
                    "alamat_pelapor": "RUKO TOMANG BARU SQUARE BLOK R1. NO. 16, JALAN VILLA TOMANG BARU, KUTAJAYA, PASAR KEMIS, KABUPATEN TANGERANG",
                    "no_telp_pelapor": "082225251813",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 27/01/2023 TERJADI GANGGUAN TERTERA ERR-03 DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. RUSYANTO DAN EDI HARYANTO DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 221063 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103656",
                    "waktu_lapor": "01/02/2023 12:17:37",
                    "waktu_response": "01/02/2023 12:17:42",
                    "waktu_recovery": "01/02/2023 12:18:05",
                    "durasi_response_time": 5,
                    "durasi_recovery_time": 23,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohamad Lutfhie",
                    "alamat_pelapor": "JL TOL SURAMADU DS BAENGAS No.0 LABANG",
                    "no_telp_pelapor": "6281931054000",
                    "keterangan_pelapor": "gagal saat isi ulang token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMAL"
                },
                {
                    "no_laporan": "K5423020103658",
                    "waktu_lapor": "01/02/2023 12:17:48",
                    "waktu_response": "01/02/2023 12:26:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 33937510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyudi",
                    "alamat_pelapor": "DN PERENGAN BETEK No.0 RT.6 RW.3 KRUCIL",
                    "no_telp_pelapor": "6282126808853",
                    "keterangan_pelapor": "memasukkan token listrik gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020103659",
                    "waktu_lapor": "01/02/2023 12:17:49",
                    "waktu_response": "01/02/2023 12:22:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 33937763,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alesia Alisanos",
                    "alamat_pelapor": "KP KOJA DS CIKUYA No.0 RT.15 RW.3 SOLEAR",
                    "no_telp_pelapor": "6281952717879",
                    "keterangan_pelapor": "MUTASI_K (G9923020188477:bukan kct) - Pembelian token kenapa gagal terus sudah 5x dicoba. padahal sudah tanggal 1 kan biasanya limit kWh sudah kembali.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020103661",
                    "waktu_lapor": "01/02/2023 12:17:55",
                    "waktu_response": "01/02/2023 12:22:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 33937757,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ritzal ramdani",
                    "alamat_pelapor": "KP SUMUR KOMPA KEC. CIEMAS No.0 RT.5 RW.2 MANDRAJYA",
                    "no_telp_pelapor": "6285158222993",
                    "keterangan_pelapor": "MUTASI_K (G9923020188253:GANGGUAN) - kwh timbul periksa tidak bisa masuk pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PELABUHAN RATU"
                },
                {
                    "no_laporan": "K5423020103662",
                    "waktu_lapor": "01/02/2023 12:18:16",
                    "waktu_response": "01/02/2023 12:24:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 371,
                    "durasi_recovery_time": 33937625,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Bastari",
                    "alamat_pelapor": "JL WALET. BL. K2 No.23 RT.1 RW.1 KUNCIRAN I",
                    "no_telp_pelapor": "6285716041115",
                    "keterangan_pelapor": "MUTASI_K (G9923020188275:tlg cek) - Nomor token selalu gagal saat diisi, sudah lebih 10 kali dicoba tidak bisa. sampai 3 kali beli Token juga tidak bisa, selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103665",
                    "waktu_lapor": "01/02/2023 12:18:30",
                    "waktu_response": "01/02/2023 12:24:30",
                    "waktu_recovery": "01/02/2023 12:26:24",
                    "durasi_response_time": 360,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BANGUN PRIMA CIPTA",
                    "alamat_pelapor": "KP PISANGAN 1 No.0 RT.2 RW.3 SEPATAN",
                    "no_telp_pelapor": "6282298961211",
                    "keterangan_pelapor": "kapan kupon undian d umumin bapak/ibu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103666",
                    "waktu_lapor": "01/02/2023 12:18:48",
                    "waktu_response": "01/02/2023 12:25:50",
                    "waktu_recovery": "01/02/2023 18:06:11",
                    "durasi_response_time": 422,
                    "durasi_recovery_time": 20421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "murtama mj silaen",
                    "alamat_pelapor": "JL KOMP PERDATAM KP PENINGGARAN 0",
                    "no_telp_pelapor": "628119197022",
                    "keterangan_pelapor": "Pengaktifan dan Penonaktifkan Meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5523020100445",
                    "waktu_lapor": "01/02/2023 12:19:41",
                    "waktu_response": "01/02/2023 12:29:42",
                    "waktu_recovery": "01/02/2023 12:45:43",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 961,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01105114001",
                    "nama_pelapor": "BP. DAVID",
                    "alamat_pelapor": "JL. GEDONG SARI NO 2 BR MUMBUL KEL BENUA KEC KUTA SELATAN KAB BADUNG (NO TLP LAIN 08113890203)",
                    "no_telp_pelapor": "03614782288",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN BALIK NAMA DENGAN NO KTP : 5103054205710004, ALASAN : KARENA PELANGGAN PEMILIK BANGUN SAAT INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103670",
                    "waktu_lapor": "01/02/2023 12:19:42",
                    "waktu_response": "01/02/2023 13:21:12",
                    "waktu_recovery": "01/02/2023 13:51:03",
                    "durasi_response_time": 3690,
                    "durasi_recovery_time": 1791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020103677",
                    "waktu_lapor": "01/02/2023 12:20:16",
                    "waktu_response": "01/02/2023 12:32:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 728,
                    "durasi_recovery_time": 33937148,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agung Nugroho",
                    "alamat_pelapor": "JL KRAMAT, BANGETAYU WETAN No.0 RT.2 RW.9 GENUK",
                    "no_telp_pelapor": "628992095996",
                    "keterangan_pelapor": "MUTASI_K (G9923020188260:g) - sering pdam sebulan sekali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020103678",
                    "waktu_lapor": "01/02/2023 12:20:17",
                    "waktu_response": "01/02/2023 12:22:32",
                    "waktu_recovery": "01/02/2023 12:23:49",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febriandy",
                    "alamat_pelapor": "JL BUDI MULIA No.34 RT.8 RW.6 BUDI MULIA",
                    "no_telp_pelapor": "6282246138712",
                    "keterangan_pelapor": "Token (dibeli dari Tokopedia)Gagal terinput",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103679",
                    "waktu_lapor": "01/02/2023 12:20:22",
                    "waktu_response": "01/02/2023 12:24:46",
                    "waktu_recovery": "01/02/2023 13:56:02",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 5476,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "boding",
                    "alamat_pelapor": "JL PER VILLA MELATI MAS B-10-12",
                    "no_telp_pelapor": "6281299083086",
                    "keterangan_pelapor": "isi token tidak bisa ada tulisan di blokir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103681",
                    "waktu_lapor": "01/02/2023 12:20:50",
                    "waktu_response": "01/02/2023 12:59:53",
                    "waktu_recovery": "01/02/2023 13:15:04",
                    "durasi_response_time": 2343,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK EKO",
                    "alamat_pelapor": "DN SERDANG 1B TALANG BAYUR     RT-3 / RW-1",
                    "no_telp_pelapor": "0895608120900",
                    "keterangan_pelapor": "PELANGGAN MERASA TERJADI LONJAKAN TAGIHAN REKENING SETIAP BULANYA. YBS TIDAK BERADA DILOKASI SEHINGGA TIDAK DAPAT MELENGKAPI ANGKA STAND APP. SETEMPAT DIHUNI, TIDAK BERPAGAR, TERJANGKAU, PTUGAS RUTIN DATANG. PLN 123 TELAH MENJELASKAN NAMUN YBS MENGINGINKAN PENJELASAN LEBIH LANJUT DARI UNIT TERKAIT. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K5423020103682",
                    "waktu_lapor": "01/02/2023 12:20:54",
                    "waktu_response": "01/02/2023 12:30:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 583,
                    "durasi_recovery_time": 33937255,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Roni Imanuel",
                    "alamat_pelapor": "JL MIANGAS No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285241183337",
                    "keterangan_pelapor": "MUTASI_K (G9923020188256:kct tidak ada) - tidak bisa input Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020103685",
                    "waktu_lapor": "01/02/2023 12:21:30",
                    "waktu_response": "01/02/2023 12:29:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 453,
                    "durasi_recovery_time": 33937349,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Matahari",
                    "alamat_pelapor": "DS MATTIROWALIE No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6282190191203",
                    "keterangan_pelapor": "MUTASI_K (G9923020188255:yantek) - ada tombol tidak bisa di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELLU BOCCOE"
                },
                {
                    "no_laporan": "K5423020103687",
                    "waktu_lapor": "01/02/2023 12:21:50",
                    "waktu_response": "01/02/2023 12:23:13",
                    "waktu_recovery": "01/02/2023 13:29:20",
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 3967,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdulah",
                    "alamat_pelapor": "KP KETAPANG DONGKAL No. RT.2 RW.4 CIPONDOH",
                    "no_telp_pelapor": "6281288775592",
                    "keterangan_pelapor": "selamat siang,tolong di bantu permslhan perubahan daya,\\nsaya tidak dapat melanjutkan permohonan perubahan daya ,di karnakan ada permohonan yg blm di selesaikan,\\ntolong di bantu informasi permohonan yg di maksd,trmksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103689",
                    "waktu_lapor": "01/02/2023 12:21:56",
                    "waktu_response": "01/02/2023 13:11:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2962,
                    "durasi_recovery_time": 33934814,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mahesya Angelica",
                    "alamat_pelapor": "KK KENCANA DAMAI No.3 SUKAMAJU",
                    "no_telp_pelapor": "6282281887322",
                    "keterangan_pelapor": "MUTASI_K (G9923020188423:Periksa) - saya mau isi token tapi meteran saya ada tulisan periksa.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020103693",
                    "waktu_lapor": "01/02/2023 12:22:29",
                    "waktu_response": "01/02/2023 12:26:54",
                    "waktu_recovery": "01/02/2023 12:51:07",
                    "durasi_response_time": 265,
                    "durasi_recovery_time": 1453,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GANIS",
                    "alamat_pelapor": "PR HARVEST CITY ROSEMARY RA16 NO 26 KEL CIKARAGEMAN KEC SETU KAB BEKASI JAWA BARAT",
                    "no_telp_pelapor": "081212974043",
                    "keterangan_pelapor": "TGL 05/12/2020 PENANGGANAN GANGGUAN MCB RUSAK OLEH PETUGAS (BP SYAIFUL) DILAKSANAKAN DENGAN  CARA SAMBUNG LANGSUNG, LG  TIDAK DIBERIKAN   MOHON   SEGERA DILAKUKAN PENANGGANAN SESUAI KETENTUANNYA. ID METER 32117760101. TERKAIT K5421062000437",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103697",
                    "waktu_lapor": "01/02/2023 12:22:51",
                    "waktu_response": "01/02/2023 13:28:44",
                    "waktu_recovery": "02/02/2023 07:31:36",
                    "durasi_response_time": 3953,
                    "durasi_recovery_time": 64972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "06K164901",
                    "nama_pelapor": "IBU IRA",
                    "alamat_pelapor": "KK WILIS INDAH 2 BLOK J RAYA NO 102 KEL POJOK KEC MOJOROTO KAB KEDIRI JAWA TIMUR ",
                    "no_telp_pelapor": "081333145460",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 20863, APP TGL 01/02/23 = 20666.REK JAN 23 BELUM DILAKUKAN PELUNASAN.PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5323020100449",
                    "waktu_lapor": "01/02/2023 12:24:01",
                    "waktu_response": "01/02/2023 13:01:25",
                    "waktu_recovery": "01/02/2023 15:31:25",
                    "durasi_response_time": 2244,
                    "durasi_recovery_time": 9000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001820788",
                    "nama_pelapor": "IBU IRFI ",
                    "alamat_pelapor": "JL NIAGA 7 PERUM KEMANG BLOK F NO 23 KEC RAWA LUMBU KEL SEPANJANG JAYA KOTA BEKASI / DEKAT RUMAH YATIM ",
                    "no_telp_pelapor": "62816922683",
                    "keterangan_pelapor": "LPB TERTERA GAGAL. TIDAK BISA INPUT STROOM, SISA STROOM 100 KWH /  56700750112",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020103709",
                    "waktu_lapor": "01/02/2023 12:24:02",
                    "waktu_response": "01/02/2023 12:26:23",
                    "waktu_recovery": "01/02/2023 13:09:11",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 2568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AILEEN",
                    "alamat_pelapor": "PR TAMAN RATU INDAH BLOK CC2 NO 16 RT 5/11 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02156966791",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 68.77 KWH. NO TOKEN : 5293 6790 6553 8033 2051",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103711",
                    "waktu_lapor": "01/02/2023 12:24:23",
                    "waktu_response": "01/02/2023 12:52:26",
                    "waktu_recovery": "01/02/2023 13:16:18",
                    "durasi_response_time": 1683,
                    "durasi_recovery_time": 1432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahdi",
                    "alamat_pelapor": "Kampung Makassar (Samping Nasdem, perempatan Larangan) Kedara. KiOS RISKI",
                    "no_telp_pelapor": "6282246135846",
                    "keterangan_pelapor": "Tidak Dapat Mengisi Token, Kwh Meter Menunjukkan \\\"Gagal\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020103713",
                    "waktu_lapor": "01/02/2023 12:24:30",
                    "waktu_response": "01/02/2023 13:19:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3319,
                    "durasi_recovery_time": 33934303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Kurniawaan",
                    "alamat_pelapor": "JL CITARUM No.68B RT.0 RW.0",
                    "no_telp_pelapor": "6281275832220",
                    "keterangan_pelapor": "Pengajuan tambah daya dari 4.400 ke 13.2000 sudah dibayar lunas tetapi sampai saat ini masih belum ada perubahan dan minta tolong/mohon kira kira kapan untuk dipasang. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020103716",
                    "waktu_lapor": "01/02/2023 12:24:54",
                    "waktu_response": "01/02/2023 12:38:32",
                    "waktu_recovery": "01/02/2023 12:41:25",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 173,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febriandy",
                    "alamat_pelapor": "JL BUDI MULIA No.34 RT.8 RW.6 BUDI MULIA",
                    "no_telp_pelapor": "6282246138712",
                    "keterangan_pelapor": "Token (dibeli dari Tokopedia)Gagal terinput",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103718",
                    "waktu_lapor": "01/02/2023 12:24:57",
                    "waktu_response": "01/02/2023 12:26:32",
                    "waktu_recovery": "01/02/2023 12:28:07",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhori Muslim",
                    "alamat_pelapor": "PR KEBUNAGUNG No. 0 RT.002 RW.01 KEBUNAGUNG",
                    "no_telp_pelapor": "6282334122124",
                    "keterangan_pelapor": "Saya memasukkan token, selalu gagal. Sudah dicek berkali2. Tetep ga bisa.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020103725",
                    "waktu_lapor": "01/02/2023 12:25:50",
                    "waktu_response": "01/02/2023 13:12:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2780,
                    "durasi_recovery_time": 33934762,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti auliyah",
                    "alamat_pelapor": "JL LINGKUNGAN 4 No. RT.1 RW.3 PEGADUNGAN",
                    "no_telp_pelapor": "6285715178876",
                    "keterangan_pelapor": "MUTASI_K (G9923020188392:butuh penanganan unit) - box token tidak bisa dgunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K3223020100204",
                    "waktu_lapor": "01/02/2023 12:25:52",
                    "waktu_response": "01/02/2023 12:34:02",
                    "waktu_recovery": "01/02/2023 13:43:51",
                    "durasi_response_time": 490,
                    "durasi_recovery_time": 4189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HADIMAN ",
                    "alamat_pelapor": "FAKULTAS TEHNIK GOWA JL MALINO NO 8 RT .-/- KEL.ROMANG LOMPOA KEC.BONTO MARANNU KAB GOWA ",
                    "no_telp_pelapor": "81244994791",
                    "keterangan_pelapor": "27 JAN 32   TUNG. REK. BULAN REK 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020103726",
                    "waktu_lapor": "01/02/2023 12:25:52",
                    "waktu_response": "01/02/2023 12:28:22",
                    "waktu_recovery": "01/02/2023 12:52:12",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Habudin Jauhari",
                    "alamat_pelapor": "DN MOYOT No.",
                    "no_telp_pelapor": "6281310875023",
                    "keterangan_pelapor": "tidak bisa masukkan nomer token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020103730",
                    "waktu_lapor": "01/02/2023 12:26:36",
                    "waktu_response": "01/02/2023 12:36:46",
                    "waktu_recovery": "01/02/2023 19:47:29",
                    "durasi_response_time": 610,
                    "durasi_recovery_time": 25843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indahwati",
                    "alamat_pelapor": "Jl. Gayungan V No.32",
                    "no_telp_pelapor": "6289617662400",
                    "keterangan_pelapor": "meminta perubahan daya,daya yang tadinya 1300 dimohon diganti ke daya 900",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020103732",
                    "waktu_lapor": "01/02/2023 12:26:41",
                    "waktu_response": "01/02/2023 12:40:19",
                    "waktu_recovery": "01/02/2023 14:04:25",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 5046,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FELICIA SANJAYA",
                    "alamat_pelapor": "JL. SUKOMULYO NOTE: DI PARKIRAN MOTOR, SUKOMULYO, MANYAR, KAB. GRESIK, JAWA TIMUR",
                    "no_telp_pelapor": "082131165775",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI RESTITUSI BP PROSES PB (B1T/1300 VA) DENGAN NO. REGISTRASI 5112012104246 DIKARENAKAN MENGGUNAKAN KWH EXSTING. TGL 14/01/2023 BP DAN STROOM AWAL TELAH DILUNASI.",
                    "media": "Email",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020103733",
                    "waktu_lapor": "01/02/2023 12:26:49",
                    "waktu_response": "01/02/2023 13:14:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2849,
                    "durasi_recovery_time": 33934634,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung haryogi",
                    "alamat_pelapor": "DS GANDRUNG MANGU No. RT.4 RW.5",
                    "no_telp_pelapor": "6285326606859",
                    "keterangan_pelapor": "MUTASI_K (G9923020188315:cek gangguan) - lampu kedap kedip ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDAREJA"
                },
                {
                    "no_laporan": "K5423020103734",
                    "waktu_lapor": "01/02/2023 12:26:51",
                    "waktu_response": "01/02/2023 12:27:48",
                    "waktu_recovery": "01/02/2023 12:39:49",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 721,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bambang haryanto",
                    "alamat_pelapor": "DN MEKAR JADI No.00 RT.30 RW.8 BUMI RESTU",
                    "no_telp_pelapor": "6285377778339",
                    "keterangan_pelapor": "kwh kena petir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALIANDA"
                },
                {
                    "no_laporan": "K5523020100450",
                    "waktu_lapor": "01/02/2023 12:26:54",
                    "waktu_response": "01/02/2023 12:29:16",
                    "waktu_recovery": "01/02/2023 12:49:51",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 1235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADE SUGITA",
                    "alamat_pelapor": "JL SETIABUDI NO 8 BR - DS KUTA KEC KUTA KAB BADUNG",
                    "no_telp_pelapor": "03618496154",
                    "keterangan_pelapor": "MOHON PENANGANAN ANGKA STAND APP PASCABAYAR TIDAK BEROPERASI (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103735",
                    "waktu_lapor": "01/02/2023 12:26:57",
                    "waktu_response": "01/02/2023 12:50:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1412,
                    "durasi_recovery_time": 33936063,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zainal Arifin",
                    "alamat_pelapor": "DN KAJU ABU DAYA DS LAR - LAR No.0 RT.0 RW.0 BANYUATES",
                    "no_telp_pelapor": "6285230401188",
                    "keterangan_pelapor": "MUTASI_K (G9923020188343:perlu pengecekan gangguan ) - Diisi token tidak bisa, dan ada gambar tangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020103739",
                    "waktu_lapor": "01/02/2023 12:27:28",
                    "waktu_response": "01/02/2023 12:37:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 573,
                    "durasi_recovery_time": 33936871,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI",
                    "alamat_pelapor": "DK CITRAN RT-2 / RW-11 KEL PUCANGAN KEC KARTOSURO KAB SUKOHARJO",
                    "no_telp_pelapor": "081325235083",
                    "keterangan_pelapor": "MUTASI_K (G9923020188288:cek) - MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK 3 HARI LALU, ID METER 56225418914",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020103743",
                    "waktu_lapor": "01/02/2023 12:27:45",
                    "waktu_response": "01/02/2023 12:41:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 828,
                    "durasi_recovery_time": 33936599,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fadnur Alamanda",
                    "alamat_pelapor": "KP PETE CINA No.0 RT.003 RW.02 SK RAJA",
                    "no_telp_pelapor": "6281316825129",
                    "keterangan_pelapor": "Tagihan listrik saya melonjak 3× lipat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020103745",
                    "waktu_lapor": "01/02/2023 12:28:05",
                    "waktu_response": "01/02/2023 12:31:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 223,
                    "durasi_recovery_time": 33937184,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "50260863",
                    "nama_pelapor": "BP MOH. AINUZ ZAKKI ",
                    "alamat_pelapor": "DUSUN LEBBAK DESA DAPENDA KECAMATAN BATANG BATANG KABUPATEN SUMENEP JAWA TIMUR",
                    "no_telp_pelapor": "087757181755",
                    "keterangan_pelapor": "MUTASI_K (G9923020188264:mohon bantuan) - MOHON TINDAK LANJUT. PELANGGAN KESULITAN MELAKUKAN PEMBELIAN TOKEN DAN SUDAH MENCOBA DITEMPAT LAIN NAMUN TIDAK BERHASIL. PLN 123 TELAH MENJELASKAN BAHWA NO METER YBS TIDAK ADA KENDALA. SISA KWH 2.34.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020103746",
                    "waktu_lapor": "01/02/2023 12:28:27",
                    "waktu_response": "01/02/2023 12:37:26",
                    "waktu_recovery": "01/02/2023 13:10:10",
                    "durasi_response_time": 539,
                    "durasi_recovery_time": 1964,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "satibi",
                    "alamat_pelapor": "JL SINGOSARI No.0 RT.0",
                    "no_telp_pelapor": "6285379586962",
                    "keterangan_pelapor": "kWh rusak,api terputus dan tidak nyambung intalasi,di   di lanjut ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5123020100755",
                    "waktu_lapor": "01/02/2023 12:28:51",
                    "waktu_response": "01/02/2023 12:40:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 697,
                    "durasi_recovery_time": 33936664,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "50583872",
                    "nama_pelapor": "BP ELAGA",
                    "alamat_pelapor": "JL PAJAJARAN GG II NO - RT-002 / RW-01 KEL TAMAN BARU KEC BANYUWANGI KAB BANYUWANGI/SELATAN PR MENDUT HIJAU",
                    "no_telp_pelapor": "081234670487",
                    "keterangan_pelapor": "MUTASI_K (G9923020289326:cek) - PTL DIPUTUS SEMENTARA TIDAK MENGETAHUI SEJAK KAPAN DAN PADA DATA TANGGAL 24/01/2023 TAGIHAN BULAN 01/2023 BESERTA BK TELAH DILUNASI VIA BRI PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020103753",
                    "waktu_lapor": "01/02/2023 12:29:26",
                    "waktu_response": "01/02/2023 12:58:03",
                    "waktu_recovery": "01/02/2023 13:19:14",
                    "durasi_response_time": 1717,
                    "durasi_recovery_time": 1271,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA ",
                    "alamat_pelapor": "PR VIOLET GARDEN BLOK E NO.27 JL TERUSAN I GUSTI NGURAH RAI RT 01 RW 16 KEL KERANJI KEC BEKASI BARAT. DEKAT SMA 12 BEKASI ",
                    "no_telp_pelapor": "02129287549",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PEPRINDAHAN APP DI KARENAKAN RENOVASI BANGUAN. PELANGGAN SELAKU PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103757",
                    "waktu_lapor": "01/02/2023 12:29:50",
                    "waktu_response": "01/02/2023 13:06:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2190,
                    "durasi_recovery_time": 33935112,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi Sutrisno",
                    "alamat_pelapor": "JL BAWEAN No.0 RT. 1 RW. 1 PETUKANGAN",
                    "no_telp_pelapor": "6285235435121",
                    "keterangan_pelapor": "MUTASI_K (G9923020188309:Teganggan Drop..Petugas Yantek pengecekan ke Lokasi) - daya naik turun sehingga lampu sering redup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BESUKI"
                },
                {
                    "no_laporan": "K5423020103759",
                    "waktu_lapor": "01/02/2023 12:30:03",
                    "waktu_response": "01/02/2023 12:34:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 33937003,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "irmawan adi prianto",
                    "alamat_pelapor": "JL TRIKORA RENDANI No.00 RT.0 RW.0 MANOKWARI",
                    "no_telp_pelapor": "6282123899899",
                    "keterangan_pelapor": "MUTASI_K (G9923020188294:keterangan tidak sesuai , namun butuh bantuan karena jaringan gangguan) - jaringan luar putus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANOKWARI KOTA"
                },
                {
                    "no_laporan": "K5423020103767",
                    "waktu_lapor": "01/02/2023 12:30:50",
                    "waktu_response": "01/02/2023 12:32:32",
                    "waktu_recovery": "01/02/2023 13:11:41",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AFRIZAL / afrizaltomii",
                    "alamat_pelapor": "JLN ALTERNATIF GOR PAKANSARI (DI.DESA COFFEE AND EATERY) ",
                    "no_telp_pelapor": "082112094920",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH TARIF, DARI TARIF RUMAH TANGGA MENJADI TARIF BISNIS, KEPERUNTUKAN USAHA. SESUAI INFO PELANGGAN, YBS SUDAH 4X DATANG KE KANTOR PLN SETEMPAT SEJAK BULAN AGUSTUS 2022 DENGAN MELENGKAPI PERSYARATAN, NAMUN HANYA DIINFOKAN BAHWA AKAN DISURVEY. PELANGGAN MERASA KECEWA KARENA SAMPAI SAAT INI BELUM DISURVEY. ",
                    "media": "Instagram",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103769",
                    "waktu_lapor": "01/02/2023 12:31:11",
                    "waktu_response": "01/02/2023 13:01:36",
                    "waktu_recovery": "01/02/2023 15:31:14",
                    "durasi_response_time": 1825,
                    "durasi_recovery_time": 8978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bastian Fredrick Panjaitan",
                    "alamat_pelapor": "KK BJ MENTENG B No.197 RT.000 RW.00 BJ MENTENG",
                    "no_telp_pelapor": "6285216626791",
                    "keterangan_pelapor": "Mcb turun terus tidak ada pemakaian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5323020100458",
                    "waktu_lapor": "01/02/2023 12:31:47",
                    "waktu_response": "01/02/2023 13:12:20",
                    "waktu_recovery": "01/02/2023 14:21:35",
                    "durasi_response_time": 2433,
                    "durasi_recovery_time": 4155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGA",
                    "alamat_pelapor": "JL PARUNG JAYA KP PONDOK BAHAR NO 99 RT-2 RW-2 KEL PONDOK BAHAR KEC KARANGTENGAH KOTA TANGERANG  / DPN SMPN 24 ",
                    "no_telp_pelapor": "6287776852448",
                    "keterangan_pelapor": "SEJAK TGL 2 JUNI 2022 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG TERKAIT NO LAPOR GANGGUAN  G5422060217165, NO METER 86052324539, PTL MENYALA, MOHON PENORMALAN KEMBALI PTLNYA SESUAI KETENTUAN DAN PENGANTIAN MATERIALNYA KARENA ALARM LPB TERUS BERBUNYI SERTA KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020103776",
                    "waktu_lapor": "01/02/2023 12:32:19",
                    "waktu_response": "01/02/2023 12:48:45",
                    "waktu_recovery": "01/02/2023 15:57:09",
                    "durasi_response_time": 986,
                    "durasi_recovery_time": 11304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDUL CHAFID",
                    "alamat_pelapor": "Jl. Kemantren 1 No.6 rt9 RW 3",
                    "no_telp_pelapor": "6281334422374",
                    "keterangan_pelapor": "spaneng turun gak normal, peralatan rusak semuanya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020103777",
                    "waktu_lapor": "01/02/2023 12:32:33",
                    "waktu_response": "01/02/2023 12:33:02",
                    "waktu_recovery": "01/02/2023 13:05:15",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 1933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agnes kusumah wardhani",
                    "alamat_pelapor": "PR PURI MELODI MANGKUBUMI No.C1 RT.2 RW.1 CIPARI",
                    "no_telp_pelapor": "6289639017666",
                    "keterangan_pelapor": "saya isi ulang token tapi gagal terus , sudah 2x input dan 2x pembelian 5634 8232 1887 2784 7440 dan 0825 7970 1160 1088 0976 . mohon segera dibantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020103779",
                    "waktu_lapor": "01/02/2023 12:32:48",
                    "waktu_response": "01/02/2023 12:38:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 333,
                    "durasi_recovery_time": 33936791,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUDY TJANDRA",
                    "alamat_pelapor": "JL. JELAMBAR BARAT 2 \\nRT. 10 RW. 11 NO. 101\\nKELURAHAN JELAMBAR BARU\\nKECAMATAN GROGOL PETAMBURAN\\nJAKARTA BARAT 11460\\n(SEBELAH LAUNDRY 101)",
                    "no_telp_pelapor": "087880606233",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN PROSES TURUN DAYA (R2T/5500 VA - R1T / 1300 VA) MELALUI APLIKASI PLN MOBILE DENGAN STATUS PERMOHONAN MENUNGGU VERIFIKASI PLN UNIT DAN STATUS PADA AP2T PERMOHONAN BELUM DISAHKAN MANAGER. YBS INGIN SEGERA DAPAT DITINDAKLANJUTI.",
                    "media": "Email",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103780",
                    "waktu_lapor": "01/02/2023 12:33:10",
                    "waktu_response": "01/02/2023 12:36:15",
                    "waktu_recovery": "01/02/2023 13:29:13",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 3178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FARIDA ",
                    "alamat_pelapor": "JL KAV DARUSALAM 3 RT3/8 NO 0 KEL KETAPANG KEC CIPONDOH KOTA TANGERANG BANTEN",
                    "no_telp_pelapor": "0215440328",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PS (L/1.300 VA), KEPERUNTUKAN PESTA SELAMA 2  HARI TGL 3 FEB 2023 S/D TGL 04 FEB2023  PUKUL 09.00  WIB MELALUI PLN 123 DENGAN NO AGENDA 566100132302010001  DAN NO REGISTER 5661029003050. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103781",
                    "waktu_lapor": "01/02/2023 12:33:18",
                    "waktu_response": "01/02/2023 12:33:39",
                    "waktu_recovery": "01/02/2023 13:15:53",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 2534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SARI ",
                    "alamat_pelapor": "JL SALEMBARAN  JATI  RT 2/3  KEL  SALEMBARAN  JATI KEC KOSAMBI DEPAN PERGUDANGAN  99 / WATRG KAB TANGERANG",
                    "no_telp_pelapor": "02152395721",
                    "keterangan_pelapor": "TGL 29/1/22  PENANGANAN GANGGUAN PTL APP RUSAK  OLEH PETUGAS (BPNANANG DAN ROSIDIN ) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 24155. MOHON SEGERA  APP DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103782",
                    "waktu_lapor": "01/02/2023 12:33:19",
                    "waktu_response": "01/02/2023 12:48:26",
                    "waktu_recovery": "01/02/2023 13:07:18",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 1132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RISA",
                    "alamat_pelapor": "JL TEGAL CUPEK GG SINTA KERO NO 34 RT -/- KEL KEROBOKAN KEC KUTA UTARA KAB BADUNG ACUAN LOKASI -",
                    "no_telp_pelapor": "081213230315",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT TGL 27/01/23 TELAH DILAKUKAN SURVEY PROSES PINDAH JARINGAN DENGAN NO LAPOR K5423012503493 NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020103783",
                    "waktu_lapor": "01/02/2023 12:33:48",
                    "waktu_response": "01/02/2023 12:34:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 66,
                    "durasi_recovery_time": 33936998,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA",
                    "alamat_pelapor": "KK SEKNEG MEDE 2 RT02/RW02 KEL PANUNGGANGAN UTARA KEC PINANG KOTA TANGGERANG ",
                    "no_telp_pelapor": "082113677029",
                    "keterangan_pelapor": "MUTASI_K (G9923020188292:DI WILAYAH TSB PTL SERING PADAM PADA SAAT CUACA HUJAN (SESUAI INFO PELANGGAN DALAM 3 BULAN PADA SAAT HUJAN SELALU PADAM ).) - DI WILAYAH TSB PTL SERING PADAM PADA SAAT CUACA HUJAN (SESUAI INFO PELANGGAN DALAM 3 BULAN PADA SAT HUJAN SELALU PADAM ).",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5323020100460",
                    "waktu_lapor": "01/02/2023 12:34:02",
                    "waktu_response": "01/02/2023 13:05:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1911,
                    "durasi_recovery_time": 33935139,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01328012768",
                    "nama_pelapor": "BP UJANG",
                    "alamat_pelapor": "JL PARAKAN WAAS NO.21 RT/RW 1/7 KEL.BATUNUNGGAL KIDUL KOTA BDG",
                    "no_telp_pelapor": "082115612378",
                    "keterangan_pelapor": "MUTASI_K (G9923020188325:mohon dibantu, pelanggan sudah dipandu terkait kct.. tapi token masih tetap reject) - PELANGGAN KESULITAN INPUT NO STROOM 04584733931492089819 TERTERA REJECT. SISA 169.64 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020103786",
                    "waktu_lapor": "01/02/2023 12:34:15",
                    "waktu_response": "01/02/2023 12:58:28",
                    "waktu_recovery": "01/02/2023 13:18:53",
                    "durasi_response_time": 1453,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "JL. RAYA PULAU GEBANG NO. 32 RT. 12 RW. 06 KEL. PULO GEBANG KEC. CAKUNG JAKTIM ( LOKASI DEKAT BENGKEL HONDA )",
                    "no_telp_pelapor": "08112556887",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER: 14011916088. TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN . PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST). PTL MENYALA SISA KWH: 56 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103789",
                    "waktu_lapor": "01/02/2023 12:34:24",
                    "waktu_response": "01/02/2023 12:38:34",
                    "waktu_recovery": "01/02/2023 13:28:30",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 2996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satria Akhiratul Rahmad",
                    "alamat_pelapor": "PR WISMAMAS II L7 No.21 PSK",
                    "no_telp_pelapor": "62895357861224",
                    "keterangan_pelapor": "meteran listrik tidak berjalan atau angaknya menetap",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103794",
                    "waktu_lapor": "01/02/2023 12:35:08",
                    "waktu_response": "01/02/2023 12:53:54",
                    "waktu_recovery": "01/02/2023 13:42:06",
                    "durasi_response_time": 1126,
                    "durasi_recovery_time": 2892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD RIF'AN KHUDLORI",
                    "alamat_pelapor": "DN BALONGAN No. RT.11 RW.3 JANTI",
                    "no_telp_pelapor": "6281331107761",
                    "keterangan_pelapor": "mohon informasinya untuk status rubah daya dan no pembayarannya.\\nID Transaksi :PLN/5118101022023002849dan Nomor Agenda :511819922302013845\\n\\nterima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020103795",
                    "waktu_lapor": "01/02/2023 12:35:21",
                    "waktu_response": "01/02/2023 12:48:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 761,
                    "durasi_recovery_time": 33936210,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Safi'i",
                    "alamat_pelapor": "JL DS SUKA BUMI No.0",
                    "no_telp_pelapor": "6285357485405",
                    "keterangan_pelapor": "MUTASI_K (G9923020188293:gangguan) - mohon di bantu ct pak kWh padam \\nposko Pakuan ratu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020103798",
                    "waktu_lapor": "01/02/2023 12:35:46",
                    "waktu_response": "01/02/2023 13:12:54",
                    "waktu_recovery": "01/02/2023 14:37:16",
                    "durasi_response_time": 2228,
                    "durasi_recovery_time": 5062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nadya Prilly",
                    "alamat_pelapor": "jln candi deres... ",
                    "no_telp_pelapor": "6281332116463",
                    "keterangan_pelapor": "nomor token di isi pulsa gagal. \\nsetelah lapor... nomor token sudah di ganti.\\ndi isi pulsa bisa... tetapi untuk memasukkan no token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENCONG"
                },
                {
                    "no_laporan": "K5423020103802",
                    "waktu_lapor": "01/02/2023 12:36:24",
                    "waktu_response": "01/02/2023 12:42:04",
                    "waktu_recovery": "01/02/2023 12:51:39",
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 575,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Mulyono",
                    "alamat_pelapor": "balerejo rt 03 rw 09, watagung baturetno",
                    "no_telp_pelapor": "6282326005871",
                    "keterangan_pelapor": "beli pulsa kok gk bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020103803",
                    "waktu_lapor": "01/02/2023 12:36:40",
                    "waktu_response": "01/02/2023 12:40:06",
                    "waktu_recovery": "01/02/2023 15:31:23",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 10277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy susanto",
                    "alamat_pelapor": "JL KAPT DULASIM 7A/ No.002 RT.002 RW.01 KRAMAT ING",
                    "no_telp_pelapor": "6285731633339",
                    "keterangan_pelapor": "minta pergantian pemasangan dari meteran ke token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020103809",
                    "waktu_lapor": "01/02/2023 12:37:46",
                    "waktu_response": "01/02/2023 13:18:53",
                    "waktu_recovery": "01/02/2023 13:19:59",
                    "durasi_response_time": 2467,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andrean miyatami",
                    "alamat_pelapor": "DN DOPANG TENGAH No.",
                    "no_telp_pelapor": "6287865521900",
                    "keterangan_pelapor": "token tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020103810",
                    "waktu_lapor": "01/02/2023 12:37:52",
                    "waktu_response": "01/02/2023 13:18:52",
                    "waktu_recovery": "01/02/2023 13:38:14",
                    "durasi_response_time": 2460,
                    "durasi_recovery_time": 1162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PATAR DEAN OTTO",
                    "alamat_pelapor": "JL PURNAWIRAWAN NO 20 RT --/-- KEL SATRIA KEC PADANG HILIR KOTA TEBING TINGGI PRV SUMUT.",
                    "no_telp_pelapor": "081375719459",
                    "keterangan_pelapor": "LEBIH TAGIH. REK FEBRUARI 23 ST AK AP2T 2023 : 17907 ST AK ACMT : 17907, STAND APP TGL 01/02/23 = 17615  (SETEMPAT RUMAH DIHUNI, DAN PETUGAS CATER RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020103811",
                    "waktu_lapor": "01/02/2023 12:38:04",
                    "waktu_response": "01/02/2023 12:42:39",
                    "waktu_recovery": "01/02/2023 13:14:49",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 1930,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Ari Sadewo",
                    "alamat_pelapor": "JL RY PABUARAN RT1/2 No.0 RT.0",
                    "no_telp_pelapor": "6285875909193",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103812",
                    "waktu_lapor": "01/02/2023 12:38:13",
                    "waktu_response": "01/02/2023 12:45:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 450,
                    "durasi_recovery_time": 33936349,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sania Alfira",
                    "alamat_pelapor": "Bagan batu jln.hj Slamet km4",
                    "no_telp_pelapor": "6282284461360",
                    "keterangan_pelapor": "MUTASI_K (G9923020188290:c) - periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAGAN BATU"
                },
                {
                    "no_laporan": "K5423020103814",
                    "waktu_lapor": "01/02/2023 12:38:24",
                    "waktu_response": "01/02/2023 12:40:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 33936649,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suardi Asfar",
                    "alamat_pelapor": "DN BONTO RITA No. SOPA",
                    "no_telp_pelapor": "6281340856824",
                    "keterangan_pelapor": "MUTASI_K (G9923020188284:YANMA) - Gagal Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K1423020100294",
                    "waktu_lapor": "01/02/2023 12:39:31",
                    "waktu_response": "01/02/2023 13:28:18",
                    "waktu_recovery": "01/02/2023 13:29:42",
                    "durasi_response_time": 2927,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JLN PADARINGAN NO. - RT. 2 RW. - DESA PURWAJAYA KEC. LOAJANAN KAB KUTAI KARTA NEGARA PROV KALTIM. ",
                    "no_telp_pelapor": "85346775655",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32174989775 SISA KWH 12.62 DAN NO TOKEN 64540692439369424476.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5523020100470",
                    "waktu_lapor": "01/02/2023 12:39:38",
                    "waktu_response": "01/02/2023 12:58:28",
                    "waktu_recovery": "01/02/2023 13:17:26",
                    "durasi_response_time": 1130,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAN JAYADI ",
                    "alamat_pelapor": "JL SELAWING DASAN BARU DN BELAMBANG DS SAKRA SELATAN KEC SAKRA KOTA LOMBOK TIMUR,BELAKANG SDN 4 SAKRA SELATAN ",
                    "no_telp_pelapor": "087763305573",
                    "keterangan_pelapor": "1 APP PRABAYAR (  TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 20. NO TOKEN :71205469989172020310",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020103821",
                    "waktu_lapor": "01/02/2023 12:39:47",
                    "waktu_response": "01/02/2023 12:43:13",
                    "waktu_recovery": "01/02/2023 13:01:04",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 1071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "KK CIKANDE GRIYA ASRI BLOK C2 NO.56 RT 001 / RW 010 CLUSTER KENARI, KEL CIKANDE, KEC CIKANDE, KAB SERANG, BANTEN ",
                    "no_telp_pelapor": "089653030736",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 24/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR KARENA PEREMEJAAN APP TUA. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH PADA APP LAMA (NO METER: 46001582660). MOHON SISA KWH TSB DAPAT DIKONVERSI KE APP BARU (NO METER: 14460946404)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020103825",
                    "waktu_lapor": "01/02/2023 12:39:59",
                    "waktu_response": "01/02/2023 13:49:55",
                    "waktu_recovery": "01/02/2023 14:07:18",
                    "durasi_response_time": 4196,
                    "durasi_recovery_time": 1043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ryan Adi Wijaya",
                    "alamat_pelapor": "DS KARANG ASEM No. RT. 0 RW. 0 PATOKAN",
                    "no_telp_pelapor": "6281916249400",
                    "keterangan_pelapor": "pemakaian listrik tidak masuk akal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5423020103829",
                    "waktu_lapor": "01/02/2023 12:40:18",
                    "waktu_response": "01/02/2023 13:12:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1910,
                    "durasi_recovery_time": 33934764,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "marzuki",
                    "alamat_pelapor": "DS MNS JOJO KEC. MUTIARA TIMUR No.0 -",
                    "no_telp_pelapor": "6285277602771",
                    "keterangan_pelapor": "MUTASI_K (G9923020188312:gangguan) - sdh beli toke listrik. TDK mau ketika diaktifkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEUREUNEUN"
                },
                {
                    "no_laporan": "K5423020103830",
                    "waktu_lapor": "01/02/2023 12:40:42",
                    "waktu_response": "01/02/2023 13:07:39",
                    "waktu_recovery": "01/02/2023 14:43:36",
                    "durasi_response_time": 1617,
                    "durasi_recovery_time": 5757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARTANTO TAMPUBOLON",
                    "alamat_pelapor": "KK MEDANG LESTARI BLK B3-G-34 PAGEDANGAN",
                    "no_telp_pelapor": "6281288540446",
                    "keterangan_pelapor": "bulan Februari tagihan listrik saya mencapai 1 jt lebih padahal jarang dipakai",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103832",
                    "waktu_lapor": "01/02/2023 12:41:06",
                    "waktu_response": "01/02/2023 12:52:13",
                    "waktu_recovery": "01/02/2023 14:09:11",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 4618,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000911111248860",
                    "nama_pelapor": "BP YANTO",
                    "alamat_pelapor": " PERUMNAS JL WIBISANA 14. BLOK LQ NO 12 RT 04/19 KARAWANG JABAR",
                    "no_telp_pelapor": "089657669412 ",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 22967, ST APP TGL 1/2/2023= 22914. REK ( BELUM DILUNASI). RUMAH DIHUNI,PAGAR TIDAK DIKUNCI,APP MUDAH DIJANGKAU, TDK TAHU PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020103840",
                    "waktu_lapor": "01/02/2023 12:41:30",
                    "waktu_response": "01/02/2023 12:43:06",
                    "waktu_recovery": "01/02/2023 13:14:43",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 1897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Ari Sadewo",
                    "alamat_pelapor": "Jl. Raya Pabuaran No.19-A",
                    "no_telp_pelapor": "6285875909193",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103841",
                    "waktu_lapor": "01/02/2023 12:41:35",
                    "waktu_response": "01/02/2023 12:59:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1086,
                    "durasi_recovery_time": 33935511,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "bara",
                    "alamat_pelapor": "Jalan HM Ali Mausin",
                    "no_telp_pelapor": "628176770821",
                    "keterangan_pelapor": "MUTASI_K (G9923020188364:urgent) - gagal input token yg dibeli via mobile bca",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103844",
                    "waktu_lapor": "01/02/2023 12:41:48",
                    "waktu_response": "01/02/2023 12:55:48",
                    "waktu_recovery": "01/02/2023 15:48:59",
                    "durasi_response_time": 840,
                    "durasi_recovery_time": 10391,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NASICHIN",
                    "alamat_pelapor": "DS KANDANGAN TIMUR No.0 RT.7 RW.4 KREMBUNG",
                    "no_telp_pelapor": "6289508852000",
                    "keterangan_pelapor": "tolong bantu \\ntoken listrik gagal dimasukkan\\nminta key token nya yaa\\n\\n32010571845, SUKSES. SN: 5129-3657-6865-5125-1169/FITRI-ASTUTIK/R1M/900VA/67,9KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5523020100473",
                    "waktu_lapor": "01/02/2023 12:41:55",
                    "waktu_response": "01/02/2023 12:50:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 544,
                    "durasi_recovery_time": 33936033,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HEJA ",
                    "alamat_pelapor": "JL BAHAGIA G.PELITA NO.32 KEL TITI RANTE KEC MEDAN BARU KOTA MEDAN ",
                    "no_telp_pelapor": "085212271321",
                    "keterangan_pelapor": "MUTASI_K (G9923020188295:Gangguan) - 1 APP PRABAYAR TIDAK BISA MEMASUKKAN PULSA. SETIAP MENEKAN ENTER LAYAR KEMBALI KE TAMPILAN AWAL ( PTL MENYALA )\\nSISA PLS : 106 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020103846",
                    "waktu_lapor": "01/02/2023 12:42:12",
                    "waktu_response": "01/02/2023 12:46:39",
                    "waktu_recovery": "01/02/2023 13:41:34",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 3295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bapak Lukman Hakim / @NLookm ",
                    "alamat_pelapor": "NIRMALA ASRI PONDOK RANGGON RT/RW: 004/06 NO. 188, HARJAMUKTI, CIMANGGIS, DEPOK 16454 ",
                    "no_telp_pelapor": "085649767092",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223010101454. INFO PELANGGAN BELUM ADA TINDAK LANJUT. MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN DISPLAY TERTERA (USANG) PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 15 OKTOBER 2022 SEBESAR RP. 100.000,- DENGAN NOMOR TOKEN 1761-5467-1675-7461-5190 DAN SISA 3.02 KWH. TERKAIT K5223013001653",
                    "media": "Twitter",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020103850",
                    "waktu_lapor": "01/02/2023 12:42:39",
                    "waktu_response": "01/02/2023 13:26:54",
                    "waktu_recovery": "01/02/2023 14:37:38",
                    "durasi_response_time": 2655,
                    "durasi_recovery_time": 4244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "94069884",
                    "nama_pelapor": "BP HERMIN",
                    "alamat_pelapor": "  JL.PANGLIMA POLIM GG.MANGGA 2 LORONG MANGGA HARUM MANIS",
                    "no_telp_pelapor": "085748187930 ",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 28880, ST AK 42, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 42. REK ( BELUM DILUNASI). YBS KOMPLAIN TAGIHAN SAAT INI DAN SESUAI INFO PELNGGAN DIHUNI, PAGAR TIDAK DIKUNCI, PETUGAS RUTIN DATANG",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020103854",
                    "waktu_lapor": "01/02/2023 12:43:10",
                    "waktu_response": "01/02/2023 13:09:10",
                    "waktu_recovery": "01/02/2023 13:17:28",
                    "durasi_response_time": 1560,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi putra",
                    "alamat_pelapor": "Jl. Pariaman - Malalak",
                    "no_telp_pelapor": "6285363860338",
                    "keterangan_pelapor": "sudah membeli token listrik..sudah mengisi nomor token dengan benar tetapi selalu gagal mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTO TUO"
                },
                {
                    "no_laporan": "K5523020100476",
                    "waktu_lapor": "01/02/2023 12:43:21",
                    "waktu_response": "01/02/2023 12:47:50",
                    "waktu_recovery": "01/02/2023 13:06:49",
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 1139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3710632",
                    "nama_pelapor": "BP LOKMAN",
                    "alamat_pelapor": "JL PEMUDA IV No. 10 KEL  RENON KEC  DENPASAR SELATAN, KOTA DENPASAR, BALI. ",
                    "no_telp_pelapor": "0361235984",
                    "keterangan_pelapor": "MOHON PENGAMANAN APP  PELANGGAN INGIN PEMASANGAN BATU ALAM PADA TEMBOK TEMPAT APP TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5123020100783",
                    "waktu_lapor": "01/02/2023 12:43:46",
                    "waktu_response": "01/02/2023 12:44:15",
                    "waktu_recovery": "01/02/2023 14:53:30",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 7755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JLN RAYA SETU GG SEJAHTERA RT 5 RW 1 NO 23 KEL SETU KEC CIPAYUNG KOTA JAKARTA TIMUR 13880",
                    "no_telp_pelapor": "081213553453",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA ICONPAY  . PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN INGIN DISAMBUNG DI HARI INI . NO LAPOR K5423013109985 , K5423013109890 DAN K5423013110152 BELUM ADA KONFIRMASI DARI PETUGAS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103859",
                    "waktu_lapor": "01/02/2023 12:43:53",
                    "waktu_response": "01/02/2023 13:14:41",
                    "waktu_recovery": "01/02/2023 15:49:01",
                    "durasi_response_time": 1848,
                    "durasi_recovery_time": 9260,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yanni kusno",
                    "alamat_pelapor": "JL SUMATERA BELAWAN",
                    "no_telp_pelapor": "6285261034113",
                    "keterangan_pelapor": "gagal isi pulsa PELANGGAN BERSEDIA MEMBATALKAN LAPORANYA CC.12.CITRA LAPORAN BARU G1223020100244",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5423020103860",
                    "waktu_lapor": "01/02/2023 12:43:56",
                    "waktu_response": "01/02/2023 12:53:27",
                    "waktu_recovery": "01/02/2023 13:27:58",
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 2071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSTAIN",
                    "alamat_pelapor": "DS CANGKAREMAN No. KONANG",
                    "no_telp_pelapor": "6287749203113",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020103864",
                    "waktu_lapor": "01/02/2023 12:44:04",
                    "waktu_response": "01/02/2023 13:37:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3216,
                    "durasi_recovery_time": 33933232,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nengah Diarna",
                    "alamat_pelapor": "DS TANAK EMBET RT. RW. BATU LAYAR",
                    "no_telp_pelapor": "6281805742550",
                    "keterangan_pelapor": "MUTASI_K (G9923020188369:teknis) - memasukan token listrik laporan di meteran reject",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPENAN"
                },
                {
                    "no_laporan": "K5423020103865",
                    "waktu_lapor": "01/02/2023 12:44:09",
                    "waktu_response": "01/02/2023 13:14:03",
                    "waktu_recovery": "01/02/2023 14:30:29",
                    "durasi_response_time": 1794,
                    "durasi_recovery_time": 4586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jonson",
                    "alamat_pelapor": "Jl. Rw. Bunga XIV No.102",
                    "no_telp_pelapor": "628567819121",
                    "keterangan_pelapor": "Tidak bisa mengisi token listrik, sudah di ulang 2x muncul tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103867",
                    "waktu_lapor": "01/02/2023 12:44:23",
                    "waktu_response": "01/02/2023 12:57:38",
                    "waktu_recovery": "01/02/2023 13:29:27",
                    "durasi_response_time": 795,
                    "durasi_recovery_time": 1909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "raden",
                    "alamat_pelapor": "DS PATOMAN No.22 RT.2 RW.2 PATOMAN",
                    "no_telp_pelapor": "6285709364415",
                    "keterangan_pelapor": "kwh rusak,diajukan pergantian meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5423020103873",
                    "waktu_lapor": "01/02/2023 12:45:01",
                    "waktu_response": "01/02/2023 12:47:09",
                    "waktu_recovery": "01/02/2023 15:41:58",
                    "durasi_response_time": 128,
                    "durasi_recovery_time": 10489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA ",
                    "alamat_pelapor": "JL CINERE RAYA NO 7 RT 05/10 KEL CINERE  KEC CINERE DEPOK JAWA BARAT",
                    "no_telp_pelapor": "02175907514",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN . PROSES GESER SR DIKARENAKAN POSISINYA MELEWATI JENDELA PELANGGAN , PEMOHON MENGAKU SEBAGAI YG DIKUASAKAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103880",
                    "waktu_lapor": "01/02/2023 12:45:48",
                    "waktu_response": "01/02/2023 12:54:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 503,
                    "durasi_recovery_time": 33935841,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "erawan mujiyanto",
                    "alamat_pelapor": "jonggrangan rt02,srihardono,pundong,bantul,yogyakarta",
                    "no_telp_pelapor": "628121556390",
                    "keterangan_pelapor": "MUTASI_K (G9923020188415:padam) - listrik padam, tetangga tidak padam, saklar meteran tidak off. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020103881",
                    "waktu_lapor": "01/02/2023 12:46:13",
                    "waktu_response": "01/02/2023 12:53:21",
                    "waktu_recovery": "01/02/2023 15:52:49",
                    "durasi_response_time": 428,
                    "durasi_recovery_time": 10768,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TIMBUL",
                    "alamat_pelapor": "KK NERADA BLOK B2E NO.1 JL CENDRAWASIH  CIPAYUNG, CIPAYUNG, CIPUTAT, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "081381131515",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 25/01/23 PROSES TD (R2T/3.500 VA -R1T/2.200 VA) MELALUI APLIKASI PLN MOBILE DENGAN NO AGENDA 543609922301253772 NAMUN PADA DATA AP2T PERMOHONAN BELUM DISAHKAN MANAGER. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103884",
                    "waktu_lapor": "01/02/2023 12:46:30",
                    "waktu_response": "01/02/2023 12:50:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 33936088,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nyoman widana",
                    "alamat_pelapor": "PR SARI JIMB JL TAMAN BARUNA GG. CEMPAKA No.5 RT.0 RW.0 JIMBARAN",
                    "no_telp_pelapor": "6282145433267",
                    "keterangan_pelapor": "MUTASI_K (G9923020188344:listrik padam 0 tdk berfungsi) - listrik padam karna nol gak brfungsi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103886",
                    "waktu_lapor": "01/02/2023 12:47:07",
                    "waktu_response": "01/02/2023 12:50:27",
                    "waktu_recovery": "01/02/2023 13:20:16",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 1789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ENDIN",
                    "alamat_pelapor": "ko lebak pendey",
                    "no_telp_pelapor": "6285817816366",
                    "keterangan_pelapor": "tidak bisa masukin token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K1423020100299",
                    "waktu_lapor": "01/02/2023 12:47:29",
                    "waktu_response": "01/02/2023 13:05:34",
                    "waktu_recovery": "01/02/2023 14:53:57",
                    "durasi_response_time": 1085,
                    "durasi_recovery_time": 6503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "JLN THAMRIN UJUNG NO. 180 A RT. - RW. - KEL. SUKAMAJU KEC. SAIL KOTA PEKANBARU PROV RIAU.",
                    "no_telp_pelapor": "082385555577",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32158680556 SISA KWH 19.76 DAN NO TOKEN 37266249608467738592, 38647138157658306379.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020103888",
                    "waktu_lapor": "01/02/2023 12:47:30",
                    "waktu_response": "01/02/2023 12:49:35",
                    "waktu_recovery": "01/02/2023 15:42:57",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 10402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FATIH",
                    "alamat_pelapor": "PONDOK PESANTRE UMMU QURA JL RAYA PONDOK CABE RT 1/4 KEL ONDOK CABE ILIR KEC PAMULANG KOTA TANGSEL",
                    "no_telp_pelapor": "085870267450",
                    "keterangan_pelapor": "MOHON UNTUK TINDAKLANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN PROSES TD ( R3/7700 VA - R2/3500 VA) DENGAN NO AGENDA 543609922301313967, NAMU PADA STATUS AP2T MASIH MENUNGGU PERMOHONAN BELUM DISAHKAN MANAGER.",
                    "media": "Email",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103891",
                    "waktu_lapor": "01/02/2023 12:47:49",
                    "waktu_response": "01/02/2023 12:53:46",
                    "waktu_recovery": "01/02/2023 13:24:50",
                    "durasi_response_time": 357,
                    "durasi_recovery_time": 1864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur hidayat",
                    "alamat_pelapor": "Perum Kutabumi 6 ResidenceBlk.G12,no.3Rajeg",
                    "no_telp_pelapor": "6285775166442",
                    "keterangan_pelapor": "isi token di meteran gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100480",
                    "waktu_lapor": "01/02/2023 12:47:54",
                    "waktu_response": "01/02/2023 12:53:58",
                    "waktu_recovery": "01/02/2023 14:04:47",
                    "durasi_response_time": 364,
                    "durasi_recovery_time": 4249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YAYAH ",
                    "alamat_pelapor": "JL ANYELIR NO -  KP SUKAKARYA DS BABAKAN ASEM RT 3 RW 10 KEC TELUK NAGA KAB TANGERANG LOKASI : DEKAT DR SUPARDI , LEWAT KOMPLEK GARUDA BLOK A PALING UJUNG ADA WARUNG WARNA KUNING \\n",
                    "no_telp_pelapor": "087890845151",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. NO TOKEN : 55761177307476016814, SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 11.34",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103892",
                    "waktu_lapor": "01/02/2023 12:48:04",
                    "waktu_response": "01/02/2023 12:59:11",
                    "waktu_recovery": "01/02/2023 14:26:49",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 5258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL PONCOL JAYA II NO 47   RT-13 / RW-7 KEL GANDARIA SELATAN KEC CILANDAK KOTA JAKARTA SELATAN ACUAN LOKASI DEKAT PUSKESMAS GANDARIA SELATAN",
                    "no_telp_pelapor": "0217504003",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PTL MENYALA SISA KWH TIDAK MENGETAHUI. DATA PADA AP2T TIDAK TERDAPAT BLOCKING ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103894",
                    "waktu_lapor": "01/02/2023 12:48:10",
                    "waktu_response": "01/02/2023 12:58:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 643,
                    "durasi_recovery_time": 33935559,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sugeng pambengkas",
                    "alamat_pelapor": "JL BINTARA 14 No. RT.6 RW.9",
                    "no_telp_pelapor": "6285692514122",
                    "keterangan_pelapor": "MUTASI_K (G9923020188300:urgent) - Listrik mati kwh meternya hidup",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103903",
                    "waktu_lapor": "01/02/2023 12:49:01",
                    "waktu_response": "01/02/2023 12:53:19",
                    "waktu_recovery": "01/02/2023 13:24:21",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 1862,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masruroh",
                    "alamat_pelapor": "KP BERAMAH DALEMAN No. RT. RW. BANGKALAN",
                    "no_telp_pelapor": "6287774598866",
                    "keterangan_pelapor": "saat isi ulang pulsa, gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020103904",
                    "waktu_lapor": "01/02/2023 12:49:15",
                    "waktu_response": "01/02/2023 13:06:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1046,
                    "durasi_recovery_time": 33935091,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sugeng Setiawan, S. H.",
                    "alamat_pelapor": "KP KARANGASEM No. RT.0 RW.0",
                    "no_telp_pelapor": "6283847899333",
                    "keterangan_pelapor": "MUTASI_K (G9923020491238:cek) - Geser Meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5223020100902",
                    "waktu_lapor": "01/02/2023 12:49:31",
                    "waktu_response": "01/02/2023 13:09:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1226,
                    "durasi_recovery_time": 33934895,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUKIMAN",
                    "alamat_pelapor": "JL.BUNG HATTA DN.PETELUAN DAYE, DS.ENGKOL, KEC.PUJUT, KAB.LOMBOK TENGAH > DEKAT SDN 2 SENGKOL",
                    "no_telp_pelapor": "6285792267804",
                    "keterangan_pelapor": "MUTASI_K (G9923020188311:kct) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 19,52 KWH (R1T/1300 VA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020103906",
                    "waktu_lapor": "01/02/2023 12:49:47",
                    "waktu_response": "01/02/2023 12:50:36",
                    "waktu_recovery": "01/02/2023 14:02:40",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 4324,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000064983",
                    "nama_pelapor": "IBU NENENG",
                    "alamat_pelapor": "JL TROPIKA 7 C NO.25 RT.0 RW.0 BEKASI, KEL SERTAJAYA, KEC CIKARANG TIMUR, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "02189261283",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 12/01/23 PELANGGAN MENGAJUKAN PROSES TD MELALUI PLN MOBILE DENGAN NO AGENDA 537049922301129202. NAMUN STATUS PADA PLN MOBILE (PERMOHONAN MENUNGGU VERIFIKASI PLN UNIT) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5323020100474",
                    "waktu_lapor": "01/02/2023 12:50:12",
                    "waktu_response": "01/02/2023 12:57:40",
                    "waktu_recovery": "01/02/2023 16:06:05",
                    "durasi_response_time": 448,
                    "durasi_recovery_time": 11305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALAN",
                    "alamat_pelapor": "JL. SWADAYA, CLUSTER PRIMA SUKAMENAK INDAH NO. 45 KEL. SUKAMENAK KEC. MARGAHAYU KAB. BANDUNG / DEKAT COUNTER HP",
                    "no_telp_pelapor": "085100103540",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PEMINDAHAN JALUR KABEL SR INGIN LANGSUNG DARI TIANG (TIDAK DI KETTING DARI TETANGGA) KARENA TETANGGA PELANGGAN KEBERATAN\\n, NO METER : 56213341565",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020103912",
                    "waktu_lapor": "01/02/2023 12:50:12",
                    "waktu_response": "01/02/2023 13:16:40",
                    "waktu_recovery": "01/02/2023 13:18:04",
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novi Harianto",
                    "alamat_pelapor": "JL PERWIRA No. BAGAN BESA",
                    "no_telp_pelapor": "6285264444448",
                    "keterangan_pelapor": "saya sudah melunasi tambah daya dari 1300 ke 3500 .permohonan sudah selesai tapi pegutas sampai saat ini belum datang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5423020103920",
                    "waktu_lapor": "01/02/2023 12:51:19",
                    "waktu_response": "01/02/2023 12:54:15",
                    "waktu_recovery": "01/02/2023 13:25:13",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1858,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Omcpare Pare",
                    "alamat_pelapor": "JL MANGGA No.0 RT.0 RW.0 LAGALIGO",
                    "no_telp_pelapor": "6282248632054",
                    "keterangan_pelapor": "Di kwh tower bts kami ada cicak mati, tolong dibantu bersihkan, tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020103922",
                    "waktu_lapor": "01/02/2023 12:51:30",
                    "waktu_response": "01/02/2023 13:15:21",
                    "waktu_recovery": "01/02/2023 14:07:36",
                    "durasi_response_time": 1431,
                    "durasi_recovery_time": 3135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAERI ",
                    "alamat_pelapor": "JL RAYA PABUARAN RT1/2 NO 40 KEL JATIRANGGON KEC JATISAMPURNNA BEKASI JAWA BARAT ",
                    "no_telp_pelapor": "0218455909",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL HAMPIR PADAM) SISA 12,95 KWH   NO TOKEN 0384 7455 1028 4071 7334, ID METER 32147744653",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103927",
                    "waktu_lapor": "01/02/2023 12:51:56",
                    "waktu_response": "01/02/2023 12:53:34",
                    "waktu_recovery": "01/02/2023 12:55:11",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14023227086",
                    "nama_pelapor": "BP DANI ",
                    "alamat_pelapor": "JL CIMENJANG GG IRTAD NO 35 RT 3/4 DS MEKAR MULYA KEC GEDE BAGE KOTA BANDUNG ",
                    "no_telp_pelapor": "0895612473050",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14023227086 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!.SISA 204.6 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020103928",
                    "waktu_lapor": "01/02/2023 12:52:06",
                    "waktu_response": "01/02/2023 13:01:41",
                    "waktu_recovery": "01/02/2023 13:30:55",
                    "durasi_response_time": 575,
                    "durasi_recovery_time": 1754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ROBI",
                    "alamat_pelapor": "JL KP.MALANG NENGAH RT3/1 NO-  KEL CIKUYA KEC SOLEAR ACUAN LOKASI : SETEMPAT TOKO MATERIAL HARAPAN SENTOSA",
                    "no_telp_pelapor": "02159750453",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PERPINDAHAN KABEL SR DI KARENAKAN RENOVASI BANGUNAN. PELANGGAN SELAKU YANG DI KUASAKAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012802917, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN MENGINGINKAN TINDAK LANJUT SAAT INI JUGA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100477",
                    "waktu_lapor": "01/02/2023 12:52:23",
                    "waktu_response": "01/02/2023 13:03:57",
                    "waktu_recovery": "01/02/2023 13:56:31",
                    "durasi_response_time": 694,
                    "durasi_recovery_time": 3154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0982882",
                    "nama_pelapor": "IBU AMALIA ",
                    "alamat_pelapor": "JL GUBENG KERTAJAYA GG 9A DALAM NO 3 RT 2 RW 5 KEL AIRLANGGA KEC GUBENG KOTA SURABAYA ACUAN LOKASI BELAKANG BALAI RW",
                    "no_telp_pelapor": "087854041099",
                    "keterangan_pelapor": "TERKAIT K5522120100530 TGL 14/09/2022 PENANGANAN GANGGUAN APP METER PRABAYAR GAGAL INPUT TOKEN DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5122091402057 DAN PELANGGAN SUDAH MENERIMA SURAT BERITA ACARA (801227). MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN. TERKAIT NO LAPOR K5522100500672, K5522110101067 DAN K5522110900413",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020103933",
                    "waktu_lapor": "01/02/2023 12:52:26",
                    "waktu_response": "01/02/2023 13:01:47",
                    "waktu_recovery": "01/02/2023 14:07:39",
                    "durasi_response_time": 561,
                    "durasi_recovery_time": 3952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020103934",
                    "waktu_lapor": "01/02/2023 12:52:42",
                    "waktu_response": "01/02/2023 13:21:42",
                    "waktu_recovery": "01/02/2023 13:25:04",
                    "durasi_response_time": 1740,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REMON ",
                    "alamat_pelapor": "JL KEMBANG JOYO NO 24 DS KUTOHARJO     RT-2 / RW-2  KEC. - KAB PATI || SETEMPAT SKUTO PATI ",
                    "no_telp_pelapor": "081268813953",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN NO METER 86220211774 MEMILIKI ANGSURAN P2TL NO REGIS 5200443004422 . YBS MENGINGINKAN RINCIAN TERKAIT TAGIHAN TSB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020103937",
                    "waktu_lapor": "01/02/2023 12:53:14",
                    "waktu_response": "01/02/2023 13:07:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 885,
                    "durasi_recovery_time": 33935013,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ar",
                    "alamat_pelapor": "DN LENDANG SURO DUSUN TUTI No.0 RT.0 RW.0 SOKONG",
                    "no_telp_pelapor": "6285337173636",
                    "keterangan_pelapor": "MUTASI_K (G9923020188308:mhn dicek) - PINDAH KWH METER",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG"
                },
                {
                    "no_laporan": "K5423020103943",
                    "waktu_lapor": "01/02/2023 12:53:46",
                    "waktu_response": "01/02/2023 12:57:54",
                    "waktu_recovery": "01/02/2023 13:17:20",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 1166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "afifuddin adnan",
                    "alamat_pelapor": "kalianyar,desa kalianyar kec.terara,kab.lotim,ntb",
                    "no_telp_pelapor": "6287773978210",
                    "keterangan_pelapor": "no token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5523020100486",
                    "waktu_lapor": "01/02/2023 12:54:03",
                    "waktu_response": "01/02/2023 12:55:56",
                    "waktu_recovery": "01/02/2023 13:03:09",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA TEGAR ",
                    "alamat_pelapor": "JL - NO - DN PELILIT DS PEJUKUTAN KEC NUSA PENIDA KAB KLUNGKUNG LOKASI : ATUH BEACH 2",
                    "no_telp_pelapor": "03665551705",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI  2023 BERIKUT BK  TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020103952",
                    "waktu_lapor": "01/02/2023 12:55:01",
                    "waktu_response": "01/02/2023 14:01:07",
                    "waktu_recovery": "01/02/2023 14:08:42",
                    "durasi_response_time": 3966,
                    "durasi_recovery_time": 455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GITO",
                    "alamat_pelapor": "JL MG BESAR IV 46 - RT-6 / RW-3 KEL TAMAN SARI KEC TAMAN SARI JAKARTA BARAT ",
                    "no_telp_pelapor": "0216297310",
                    "keterangan_pelapor": "TGL 01/02/23 DATANG PETUGAS MELAKUKAN PERGANTIAN APP (PEREMAJAAN) OLEH PETUGAS BP YOSEP IBRAHIM DAN BP AGUS BAHTIAR TANPA DILAKUKAN PENYEGELAN KEMBALI KARENA INFO PETUGAS MEMERLUKAN PERGANTIAN MCB. LG NO. 132980. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103959",
                    "waktu_lapor": "01/02/2023 12:55:53",
                    "waktu_response": "01/02/2023 13:44:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2920,
                    "durasi_recovery_time": 33932819,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "vety dwi yanasari",
                    "alamat_pelapor": "DN TAMBAKREJO WETAN No. RT.4 RW.7 KARANGANOM",
                    "no_telp_pelapor": "6282245740014",
                    "keterangan_pelapor": "MUTASI_K (G9923020188353:gagal token) - Tidak Bisa diisi ulang tokennya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMPEH"
                },
                {
                    "no_laporan": "K5523020100488",
                    "waktu_lapor": "01/02/2023 12:56:11",
                    "waktu_response": "01/02/2023 13:13:41",
                    "waktu_recovery": "01/02/2023 13:20:32",
                    "durasi_response_time": 1050,
                    "durasi_recovery_time": 411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA TEGAR ",
                    "alamat_pelapor": "JL - NO - DN PELILIT DS PEJUKUTAN KEC NUSA PENIDA KAB KLUNGKUNG LOKASI : ATUH BEACH 1",
                    "no_telp_pelapor": "03665551705",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI  2023 BERIKUT BK  TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020103962",
                    "waktu_lapor": "01/02/2023 12:56:32",
                    "waktu_response": "01/02/2023 12:58:25",
                    "waktu_recovery": "01/02/2023 13:19:11",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 1246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LIA",
                    "alamat_pelapor": "JL MASJID DARUTAQWA     RT-4 / RW-7 NO - KEL KRUKUT KEC LIMO KOTA DEPOK PROV JABAR // DEKAT KIOS UNGGAS ",
                    "no_telp_pelapor": "081213753107",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). NO TOKEN 1330 6201 3972 0826 4018. ID METER 32137061589. SISA 14.06KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103965",
                    "waktu_lapor": "01/02/2023 12:56:51",
                    "waktu_response": "01/02/2023 14:00:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3795,
                    "durasi_recovery_time": 33931886,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pekih Area",
                    "alamat_pelapor": "DS SOKANEGARA No. RT.2 RW.2",
                    "no_telp_pelapor": "6287777708450",
                    "keterangan_pelapor": "MUTASI_K (G9923020188409:gagal input token) - berhasil beli token tp gagal diisi\\n56910612946",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020103968",
                    "waktu_lapor": "01/02/2023 12:57:12",
                    "waktu_response": "01/02/2023 13:16:06",
                    "waktu_recovery": "01/02/2023 13:24:42",
                    "durasi_response_time": 1134,
                    "durasi_recovery_time": 516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEFIA",
                    "alamat_pelapor": "JL PERGUDANGAN AEROPOLIS TECHNOPARK WH BS NO.29  KEL NEGLASARI KEC NEGLASARI, KOTA TANGERANG, BANTEN // DIDALEM KOMPLEK PERGUDANGAN  AEROPOLIS TECHNOPARK ",
                    "no_telp_pelapor": "085216642778",
                    "keterangan_pelapor": "TGL 28/12/2022 PROSES PD (B2T/10.600 VA - B2/53.000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 566609922212281656 DAN NO KODE PEMBAYARAN 5666055083115. TGL 28/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGANNYA. TERKAIT NO LAPOR K5423010902252, K5423012000982, K5423010902252 DAN K5423012703684. PELANGGAN MENGINGINKAN DIHUBUNGI HARI INI  ATAS KEPASTIAN PROSES TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103975",
                    "waktu_lapor": "01/02/2023 12:58:12",
                    "waktu_response": "01/02/2023 13:39:06",
                    "waktu_recovery": "01/02/2023 18:11:56",
                    "durasi_response_time": 2454,
                    "durasi_recovery_time": 16370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERNI",
                    "alamat_pelapor": " JL. WR. SUPRATMAN NO.3 KEL. PASAR KEC. GUNUNGSITOLI KOTA GUNUNGSITOLI",
                    "no_telp_pelapor": "081375488444",
                    "keterangan_pelapor": "MOHON BANTUAN. PELANGGAN MENGINGINKAN RINCIAN TAGIHAN JULI 2022.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP GUNUNG SITOLI"
                },
                {
                    "no_laporan": "K5423020103976",
                    "waktu_lapor": "01/02/2023 12:58:12",
                    "waktu_response": "01/02/2023 13:01:48",
                    "waktu_recovery": "01/02/2023 13:16:11",
                    "durasi_response_time": 216,
                    "durasi_recovery_time": 863,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dema Sadema",
                    "alamat_pelapor": "JAN",
                    "no_telp_pelapor": "6282152852577",
                    "keterangan_pelapor": "gagal mengisi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020103977",
                    "waktu_lapor": "01/02/2023 12:58:27",
                    "waktu_response": "01/02/2023 13:15:35",
                    "waktu_recovery": "01/02/2023 14:07:23",
                    "durasi_response_time": 1028,
                    "durasi_recovery_time": 3108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHLIS",
                    "alamat_pelapor": "JL SEJATI RAYA No. RT.3 RW.19 JATIMAKMUR",
                    "no_telp_pelapor": "6287884680121",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103979",
                    "waktu_lapor": "01/02/2023 12:58:42",
                    "waktu_response": "01/02/2023 14:21:39",
                    "waktu_recovery": "01/02/2023 14:51:21",
                    "durasi_response_time": 4977,
                    "durasi_recovery_time": 1782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP OKI",
                    "alamat_pelapor": "JL BABAKAN DRAMAGA KAMPUS DALAM ITB KP CANGKURAWOK RT 04 / RW 04 NO- KEL BABAKAN KEC DRAMAGA KAB BOGOR // DEKAT WARUNG PAK JENGGOT ",
                    "no_telp_pelapor": "089681464908",
                    "keterangan_pelapor": "MOHON TINDAK DAN PENYELESAIAN TGL  19/08/22 REALISASI PROSES PB (R1T / 1300 VA). SESUAI INFO PELANGGAN MCB YANG TERPASANG DILOKASI (4A), TIDAK SESUAI DENGAN DAYA KONTRAK. MOHON AGAR SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020103981",
                    "waktu_lapor": "01/02/2023 12:58:50",
                    "waktu_response": "01/02/2023 13:02:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 33935369,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "marselinus malo",
                    "alamat_pelapor": "DS TENA TEKE No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282235519818",
                    "keterangan_pelapor": "MUTASI_K (G9923020188304:butuh penanganan petugas) - Mohon bantuannya, memindahkan kabel hitam menuju meteran,karena mau cor teras rumah,kabelnya ada dibagian dalam..\\nTerima kasih atas bantuannya...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA BARAT DAYA"
                },
                {
                    "no_laporan": "K5423020103983",
                    "waktu_lapor": "01/02/2023 12:59:09",
                    "waktu_response": "01/02/2023 13:07:17",
                    "waktu_recovery": "01/02/2023 16:12:12",
                    "durasi_response_time": 488,
                    "durasi_recovery_time": 11095,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TAGOR ",
                    "alamat_pelapor": "JL GARDA KENCANA PR BSD BLOK K-2 NO 39 SEK XII.3 RT 006 RW 14 KEL RAWA BUNTU KEC SERPONG KOTA TANGERANG SELATAN ACUAN LOKASI-",
                    "no_telp_pelapor": "08111220065",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANUTI, PELANGGAN MELAPOR PERIHAL LONJAKAN REK FEB 23, PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. DAN SESUAI INFO PELANGGAN BEBERAPA MINGGU YANG LALU ADA PETUGAS (BP CECEP) DATANG KE LOKASI TGL 20/01/23 ADA KESALAHAN TERKAIT PENCATATAN ST APP. NAMUN HINGGA SAAT INI YBS TIDAK BERIKAN INFORMASI LEBIH LANJUT OLEH PETUGAS. PELANGGAN MENGINGINKAN PETUGAS TSB DATANG KEMBALI KE LOKASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103989",
                    "waktu_lapor": "01/02/2023 12:59:31",
                    "waktu_response": "01/02/2023 13:04:22",
                    "waktu_recovery": "01/02/2023 14:29:03",
                    "durasi_response_time": 291,
                    "durasi_recovery_time": 5081,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riko putra",
                    "alamat_pelapor": "XX PADANG BARU No.0 RW.",
                    "no_telp_pelapor": "6283190738104",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUK BASUNG"
                },
                {
                    "no_laporan": "K5323020100485",
                    "waktu_lapor": "01/02/2023 12:59:40",
                    "waktu_response": "01/02/2023 13:12:15",
                    "waktu_recovery": "01/02/2023 13:48:37",
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 2182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARYADI",
                    "alamat_pelapor": "PR NARANJA RESIDENCE BLOK A-3 No. 0 0 RT 5 RW 2, KP SIWAL, KEC BAKI, KAB. SUKOHARJO, JAWA TENGAH",
                    "no_telp_pelapor": "628562531361",
                    "keterangan_pelapor": "TGL 4/1/2023 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA … DAN NO REG 5265212015119 . BP DAN STROOM AWAL TELAH DILUNASI . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATENG )"
                },
                {
                    "no_laporan": "K5423020103990",
                    "waktu_lapor": "01/02/2023 12:59:59",
                    "waktu_response": "01/02/2023 13:24:23",
                    "waktu_recovery": "01/02/2023 13:52:54",
                    "durasi_response_time": 1464,
                    "durasi_recovery_time": 1711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sazkia Aura Aulia",
                    "alamat_pelapor": "JL TOWUA No.0",
                    "no_telp_pelapor": "6282211547276",
                    "keterangan_pelapor": "kilometer listrik di rumah saya tidak bisa terisi Tokennya padahal sudah berkali kali percobaan tetapi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020103993",
                    "waktu_lapor": "01/02/2023 13:00:05",
                    "waktu_response": "01/02/2023 13:08:10",
                    "waktu_recovery": "01/02/2023 13:25:50",
                    "durasi_response_time": 485,
                    "durasi_recovery_time": 1060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "CSO Tangerang PT Simed Prakarsa Indonesia",
                    "alamat_pelapor": "JL JL. BUKIT PAKAR TIMUR KAV.BV8. RT/RW 05/ No.",
                    "no_telp_pelapor": "6281218969475",
                    "keterangan_pelapor": "mohon dibantu informasi terkait progress eximeter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5323020100487",
                    "waktu_lapor": "01/02/2023 13:00:16",
                    "waktu_response": "01/02/2023 13:35:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2125,
                    "durasi_recovery_time": 33933351,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROHMAN",
                    "alamat_pelapor": "DN. RINGINAGUNG DS. PESANGGARAN KEC. PESANGGARAN KAB. BANYUWANGI / AREA SAWAH, DEKAT MUSHOLA",
                    "no_telp_pelapor": "081358445215",
                    "keterangan_pelapor": "MUTASI_K (G9923020188342:cek) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 73.53 KWH. NO TOKEN : 4690 8353 9407 6610 4100, NO METER : 14330522757",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JAJAG"
                },
                {
                    "no_laporan": "K5423020103997",
                    "waktu_lapor": "01/02/2023 13:01:02",
                    "waktu_response": "01/02/2023 13:50:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2955,
                    "durasi_recovery_time": 33932475,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERDI ",
                    "alamat_pelapor": "JL RAYA SUKABUMI RT 012 RW 04 KEL CISAAT KEC CISAAT SUKABUMI. PERTIGAAN NEGLASARI ",
                    "no_telp_pelapor": "02122538765",
                    "keterangan_pelapor": "MUTASI_K (G9923020188359:tlg bantu pengecekan lapangan ) - MOHON PERIKSA JARINGAN KELISTRIKAN DIPERSIL TSB SESUAI INFO PELANGGAN TERDAPAT REKLAME YANG PENEMPATAN DEKAT DENGAN SALURAN TEGANGAN TINGGI YBS MENGKHAWATIRKAN TERJADI HAL YANG TIDAK DIINGINKAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKABUMI KOTA"
                },
                {
                    "no_laporan": "K5423020103999",
                    "waktu_lapor": "01/02/2023 13:01:14",
                    "waktu_response": "01/02/2023 13:47:39",
                    "waktu_recovery": "01/02/2023 13:52:11",
                    "durasi_response_time": 2785,
                    "durasi_recovery_time": 272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sinta Dayana",
                    "alamat_pelapor": "DS MOENGKO No.0 0",
                    "no_telp_pelapor": "6282291295991",
                    "keterangan_pelapor": "tidak dapat mengisi token ke meteran. keterangan : gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POSO"
                },
                {
                    "no_laporan": "K5523020100493",
                    "waktu_lapor": "01/02/2023 13:01:25",
                    "waktu_response": "01/02/2023 13:02:06",
                    "waktu_recovery": "01/02/2023 13:47:17",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 2711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "20947",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "PER BUKIT TIARA BLK E 1 NO 17 RT 32 RW 9 KEL PASIR JAYA KEC CIKUPA KOTA TANGERANG ,LOKASI:DEKAT MASJID ALISLAH ",
                    "no_telp_pelapor": "6285717919523",
                    "keterangan_pelapor": "PIRINGAN APP TIDAK BERPUTAR,PTL NYALA NORMAL (PLG HANYA DIKENAKAN KWH REK MINIMUN SAJA  )STAND APP TGL 1/02/2023 305",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104000",
                    "waktu_lapor": "01/02/2023 13:01:28",
                    "waktu_response": "01/02/2023 13:48:14",
                    "waktu_recovery": "01/02/2023 14:52:49",
                    "durasi_response_time": 2806,
                    "durasi_recovery_time": 3875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Satriawan",
                    "alamat_pelapor": "DS BUKIT MAKMUR No.1 RT.1 RW.1 0",
                    "no_telp_pelapor": "6282196171685",
                    "keterangan_pelapor": "tidak bisa di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOUTONG"
                },
                {
                    "no_laporan": "K5423020104001",
                    "waktu_lapor": "01/02/2023 13:01:57",
                    "waktu_response": "01/02/2023 13:10:59",
                    "waktu_recovery": "01/02/2023 13:26:17",
                    "durasi_response_time": 542,
                    "durasi_recovery_time": 918,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tristy Judarisa",
                    "alamat_pelapor": "KK PONDOK CIPTA MAS No.69 RT.005 RW.16 LEUWIGAJAH",
                    "no_telp_pelapor": "6281223019808",
                    "keterangan_pelapor": "no token setelah pembelian gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020104005",
                    "waktu_lapor": "01/02/2023 13:02:06",
                    "waktu_response": "01/02/2023 13:02:22",
                    "waktu_recovery": "01/02/2023 13:31:01",
                    "durasi_response_time": 16,
                    "durasi_recovery_time": 1719,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL ABIDIN ",
                    "alamat_pelapor": "JL KP. SECANG RT. 05/07 KEC CISOKA KEL SUKATANI KAB TANGERANG ",
                    "no_telp_pelapor": "088211534483",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN INFO PELANGAN ID 566402195596 TERDPAT PERUBAHAN TARIF DARI B1T / 900VA MENJADI TARIF R1MT / 900 VA. NAMUN PELANGGAN TIDAK PERNAH MENGAJUKAN PROSES UBAH TARIF TERSEBUT. MOHON DAPAT DI KONFIRMASI KEPADA PELANGGAN. LU CC.54.RINO.CSOI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104006",
                    "waktu_lapor": "01/02/2023 13:02:09",
                    "waktu_response": "01/02/2023 13:22:12",
                    "waktu_recovery": "01/02/2023 14:04:32",
                    "durasi_response_time": 1203,
                    "durasi_recovery_time": 2540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006586194",
                    "nama_pelapor": "BP FAJAR",
                    "alamat_pelapor": "JL WALET 1 PR VILA PAMULANG BLOK DK6 NO 7 RT 7 RW 6 KEL PONDOK PETIR KEC BOJONG SARI KOTA DEPOK ACUAN: DEKAT MASJID ",
                    "no_telp_pelapor": "0217403574",
                    "keterangan_pelapor": "TGL 02/04/21 PENANGANAN GANGGUAN DENGAN NO LAPOR: G5421040204467 PTL MCB RUSAK 6A OLEH PETUGAS (BP WIDODO) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 011045. MOHON SEGERA MCB 6A DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020104007",
                    "waktu_lapor": "01/02/2023 13:02:19",
                    "waktu_response": "01/02/2023 13:08:45",
                    "waktu_recovery": "01/02/2023 13:17:23",
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indra.arnis@gmail.com",
                    "alamat_pelapor": "BELAKANG KANTOR WALINAGARI\\nJL. SIKUMBANG NAN LIMO,\\nJORONG GUGUAK TINGGI,\\nNAGARI GUGUAK TABEK SAROJO,\\nKEC. IV KOTO,\\nKAB. AGAM,\\nSUMATERA BARAT\\nKODE POS 26161",
                    "no_telp_pelapor": "082174525191",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM SISA 13.81 KWH ",
                    "media": "Email",
                    "nama_ulp": "ULP KOTO TUO"
                },
                {
                    "no_laporan": "K5423020104008",
                    "waktu_lapor": "01/02/2023 13:02:29",
                    "waktu_response": "01/02/2023 13:28:08",
                    "waktu_recovery": "01/02/2023 14:53:11",
                    "durasi_response_time": 1539,
                    "durasi_recovery_time": 5103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0872172",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "PR JAPAR BLOK A NO.1 JL. PARANG TRITIS RT.05 DUSUN. TANDES KEL. PANGGUNG HARJO KEC. SEWON KAB BANTUL (BELAKANG SPBU/DEPAN VIRAMIDE)",
                    "no_telp_pelapor": "085229272192",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK 2 TAHUN LALU . ID METER 32167814865. MOHON SEBELUM PENANGANANNYA PETUGAS DAPAT MENGHUBUNGI YBS TERLEBIH DAHULU DI NO TELP 085229272192",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020104009",
                    "waktu_lapor": "01/02/2023 13:02:32",
                    "waktu_response": "01/02/2023 13:18:14",
                    "waktu_recovery": "01/02/2023 15:37:46",
                    "durasi_response_time": 942,
                    "durasi_recovery_time": 8372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL PERMATA ARCADIA BLK K NO 18 KEL CIMANGGIS KEC - KOTA DEPOK ACUAN : - ",
                    "no_telp_pelapor": "0215417365",
                    "keterangan_pelapor": "TGL 29/01/23 TUNGGAKAN REK JANUARI BERIKUT BK TELAH DILUNASI DI BANK MANDIRI PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104011",
                    "waktu_lapor": "01/02/2023 13:02:43",
                    "waktu_response": "01/02/2023 13:08:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 33934966,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yogi Adi",
                    "alamat_pelapor": "depan masjid cengho bakso pak Tukiman ",
                    "no_telp_pelapor": "6285713411600",
                    "keterangan_pelapor": "MUTASI_K (G9923020188332:kwh periksa) - keluar tulisan periksa pada meteran ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020104013",
                    "waktu_lapor": "01/02/2023 13:03:08",
                    "waktu_response": "01/02/2023 13:04:50",
                    "waktu_recovery": "01/02/2023 13:42:57",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2287,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "EMERALD 8 TOWNHOUSE A3, JL. BATU INPRES, BENDA BARU, PAMULANG, TANGERANG SELATAN",
                    "no_telp_pelapor": "081391628611",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA\\n(KWH DIRASAKAN CEPAT HABIS). SEJAK 30/01/2023. SESUAI\\nINFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ELEKTRONIK\\nSISA KWH 30.0",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5523020100497",
                    "waktu_lapor": "01/02/2023 13:03:09",
                    "waktu_response": "01/02/2023 13:22:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1185,
                    "durasi_recovery_time": 33934118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JARWO ",
                    "alamat_pelapor": "JL 5 KP BENDOSARI NO 085 DUSUN 9 RT- RW- KEL KOMERING PUTIH KEC GUNUNG SUGIH KAB LAMPUNG TENGAH// DEKAT MASJID DARUSALAM",
                    "no_telp_pelapor": "087892992997",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN. ADA PERGANTIAN NO METER. ID PEL 172800328536, NO METER LAMA 22121814267, NO METER BARU 56225649815. PELANGGAN MENGINFORMASIKAN TIDAK ADA PERGANTIAN APP. MOHON PELANGGAN DI KONFIRMASI. PTL NYALA, SISA KWH: 1024.64 TERKAIT K5223013102021. ATAS INFO PELANGGAN HINGGA KINI BELUM ADA KONFIRMASI DARI PIHAK PETUGAS, MOHON PELANGGAN SEGERA DIKONFIRMASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKADANA (LAMPUNG)"
                },
                {
                    "no_laporan": "K5423020104015",
                    "waktu_lapor": "01/02/2023 13:03:04",
                    "waktu_response": "01/02/2023 13:03:45",
                    "waktu_recovery": "01/02/2023 13:56:39",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 3174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H Munilam",
                    "alamat_pelapor": "Jalan Gubeng Kertajaya IX A Dalam",
                    "no_telp_pelapor": "6287854041099",
                    "keterangan_pelapor": "Tidak Bisa Isi Token listrik karena meteran di los sama petugas PLN DAN BELUM ADA TINDAKAN LAGI SAMPAI DETIK INII !!! ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020104017",
                    "waktu_lapor": "01/02/2023 13:03:30",
                    "waktu_response": "01/02/2023 13:27:01",
                    "waktu_recovery": "01/02/2023 14:37:33",
                    "durasi_response_time": 1411,
                    "durasi_recovery_time": 4232,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hermin puspitaS",
                    "alamat_pelapor": "Jl. Panglima Polim Gg. Mangga 2 No.67a",
                    "no_telp_pelapor": "6285748187930",
                    "keterangan_pelapor": "kenapa Kwh nya di naikan tanpa memberitahu ke pelanggan, yg awalnya tagihan hanya 56rb jd 140rb.apa bs digwnti kwh yg awal ?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020104018",
                    "waktu_lapor": "01/02/2023 13:03:33",
                    "waktu_response": "01/02/2023 13:13:04",
                    "waktu_recovery": "01/02/2023 14:37:24",
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 5060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvi luvika",
                    "alamat_pelapor": "JATIAGUNG RT 01 RW 022 ",
                    "no_telp_pelapor": "6282331081511",
                    "keterangan_pelapor": "tidak bisa diisi token,keterangan \\\"GAGAL\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENCONG"
                },
                {
                    "no_laporan": "K1223020100190",
                    "waktu_lapor": "01/02/2023 13:04:13",
                    "waktu_response": "01/02/2023 13:43:44",
                    "waktu_recovery": "01/02/2023 15:07:17",
                    "durasi_response_time": 2371,
                    "durasi_recovery_time": 5013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ZULKARNAIN",
                    "alamat_pelapor": "JL. RAYA TRATAK BULU  DS TELUK KENIDAI   RT-0 / RW-0 KEC. KAMPAR KAB. KAMPAR PROVINSI RIAU ACUAN LOKASI TIDAK ADA",
                    "no_telp_pelapor": "081371710078",
                    "keterangan_pelapor": "MOHON TINDAK LANJUTIN. PELANGGAN DILAKUKAN DENGAN CARA PENAMBAHAN JARINGAN. DAN INGIN DILAKUKAN PENORMALAN KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020104022",
                    "waktu_lapor": "01/02/2023 13:04:05",
                    "waktu_response": "01/02/2023 13:08:48",
                    "waktu_recovery": "01/02/2023 13:48:20",
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 2372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RD. INDRA ANGGUN GEMILANG",
                    "alamat_pelapor": "PR SENOPATI BANJARAN No.09 RT.2 RW.6 TARAJUSARI",
                    "no_telp_pelapor": "6281239990928",
                    "keterangan_pelapor": "isi token listrik gagal, dan terdapat tulisan periksa sudah hampir 2 bulan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020104025",
                    "waktu_lapor": "01/02/2023 13:04:43",
                    "waktu_response": "01/02/2023 13:09:42",
                    "waktu_recovery": "01/02/2023 14:09:08",
                    "durasi_response_time": 299,
                    "durasi_recovery_time": 3566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Haura Haura",
                    "alamat_pelapor": "JL H.ABBAS TANI ASLI No. TANI ASLI",
                    "no_telp_pelapor": "6285763620480",
                    "keterangan_pelapor": "meteran tulisannya PERIKSA ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020104028",
                    "waktu_lapor": "01/02/2023 13:05:05",
                    "waktu_response": "01/02/2023 13:07:54",
                    "waktu_recovery": "01/02/2023 15:23:28",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 8134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aep Saepulloh",
                    "alamat_pelapor": "JL MELATI MAS RAYA No. RT.0 RW.0",
                    "no_telp_pelapor": "6282114420066",
                    "keterangan_pelapor": "tolong bantu pengecekan untuk tagihan listrik tidak setabil tagihan melebihi 1juta sudah 2 bulan ini, ditakutkan ada eror atau meter bermasalah terimakasih - saung biru oco sunarya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104029",
                    "waktu_lapor": "01/02/2023 13:05:14",
                    "waktu_response": "01/02/2023 13:07:15",
                    "waktu_recovery": "01/02/2023 15:51:50",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 9875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRUL",
                    "alamat_pelapor": "JL INPRES KEL PAMULANG KEC BENDA BARU TANGSEL ",
                    "no_telp_pelapor": "081289653951",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENJELASAN.TERKAIT PENGAJUAN PROSES PB PELANGGAN  22 UNIT  YANG BELUM REALISASI DAYA 2200 VA NAMUN BERDASARKAN INFO PELANGGAN PETUGAS MENYARANKAN UTK PB KE DAYA 3500/ 4400 VA TERKAIT PROGRAM SHARING INVESTASI, PELANGGAN KEBERATAN TERKAIT KEBIJAKAN TSB KARENA MERASA DIPAKSA TERKAIT  KEBIJAKAN TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104030",
                    "waktu_lapor": "01/02/2023 13:05:48",
                    "waktu_response": "01/02/2023 13:08:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 33935002,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE KURNIAWAN",
                    "alamat_pelapor": "DK SPORT CLUB THE SPRINGS SUMMARECON JL.SPRING BOULEVARD BL GADING SEPONG NO.1 KEL CIHUNI KEC PAGEDANGAN KAB TANGERANG BANTEN ACUAN ",
                    "no_telp_pelapor": "02129171509",
                    "keterangan_pelapor": "MUTASI_K (G9923020188379:Laporan masuk kategori gangguan) - MOHON BANTUAN PEMADAMAN PTL DIKARENAKAN INGIN DILAKUKAN MAINTENANTE PADA GARDU TM DILOKASI TSB PD TGL 02/02/23 PK 09.00 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104032",
                    "waktu_lapor": "01/02/2023 13:05:51",
                    "waktu_response": "01/02/2023 13:07:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 33935027,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "atii",
                    "alamat_pelapor": "JL LANRANG No.0 RT.2 RW.2 LANRANG",
                    "no_telp_pelapor": "628125569925",
                    "keterangan_pelapor": "MUTASI_K (G9923020188307:gagal token, bukan karena KCT KRN) - token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAPPANG"
                },
                {
                    "no_laporan": "K5423020104034",
                    "waktu_lapor": "01/02/2023 13:05:55",
                    "waktu_response": "01/02/2023 13:09:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 196,
                    "durasi_recovery_time": 33934941,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tri sutris",
                    "alamat_pelapor": "JL PEPAYA No. PKL. KERIN",
                    "no_telp_pelapor": "6285277459895",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020104037",
                    "waktu_lapor": "01/02/2023 13:06:19",
                    "waktu_response": "01/02/2023 13:28:37",
                    "waktu_recovery": "01/02/2023 17:35:33",
                    "durasi_response_time": 1338,
                    "durasi_recovery_time": 14816,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "PR JAPAR BLOK A NO.1 JL. PARANG TRITIS RT.05 DUSUN. TANDES KEL. PANGGUNG HARJO KEC. SEWON KAB BANTUL (BELAKANG SPBU/DEPAN VIRAMIDE)",
                    "no_telp_pelapor": "085229272192",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES BALIK NAMA UNTUK ID METER 521031646455 DARI A/N M. NASIR KOVEIK MENJADI A/N WAHYUDIHARTO. PEMOHON MENGAKU SEBAGAI ISTRI PEMILIK PERSIL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5123020100822",
                    "waktu_lapor": "01/02/2023 13:06:27",
                    "waktu_response": "01/02/2023 13:32:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1547,
                    "durasi_recovery_time": 33933558,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WULAN",
                    "alamat_pelapor": "JL RY AMBULU JENGGAWA NO.- DN KRAJAN UTARA RT-3 DS KERTO NEGORO KEC JENGGAWA KAB JEMBER //DEKAT SD ",
                    "no_telp_pelapor": "085236976767",
                    "keterangan_pelapor": "MUTASI_K (G9923020188338:pelanggan tidak bisa input token setelah update krn) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA, SISA KWH TIDAK TAHU. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS/ PELANGGAN MENGHUBUNGI KEMBALI, UPDATE ALAMAT (CC.51.SUSANA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5223020100941",
                    "waktu_lapor": "01/02/2023 13:06:31",
                    "waktu_response": "01/02/2023 13:13:36",
                    "waktu_recovery": "01/02/2023 14:18:41",
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 3905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TANDAN",
                    "alamat_pelapor": "JLN - KP JATI  NO.-  RT-4 / RW-2 KEL CIKARAGA  KEC.CIKARANG SELATAN KAB BEKASI >> DI LOKAT PLANCAR",
                    "no_telp_pelapor": "6285885721104",
                    "keterangan_pelapor": "GAGAL BELI TOKEN. INFO BLOCKING TOKEN  P2TL NO REGISTER 5372143043374 Data tidak ditemukan !!!. PTL MENYALA. SISA 30 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104041",
                    "waktu_lapor": "01/02/2023 13:06:35",
                    "waktu_response": "01/02/2023 13:08:20",
                    "waktu_recovery": "01/02/2023 13:47:20",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 2340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "LOKASI :  PR CLUSTER FLAMINGO THE SPRING SUMMARECON  FLAMINGO TIMUR 3  NO 29 KEL CIHUNI  KEC  PAGEDANGAN ",
                    "no_telp_pelapor": "081292626208",
                    "keterangan_pelapor": "MOHON TINDAK LANJUTI PERMOHONAN PD (R1T / 2200 -R3T/6600) DENGAN NO KTP PEMILIK 3172012805780006 PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN ,PLN 123 TIDAK DAPAT MEMPROSES LAYANAN TSB DIKARENAKAN PADA DATA AP2T  KEL DAN KEC TDK TERDAFTAR ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104045",
                    "waktu_lapor": "01/02/2023 13:07:10",
                    "waktu_response": "01/02/2023 13:18:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 705,
                    "durasi_recovery_time": 33934357,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "antony Raditya candra",
                    "alamat_pelapor": "JL HM. ARSYAD KM. 7 No.0 RT.0 RW.0 SAMPIT",
                    "no_telp_pelapor": "6281393989905",
                    "keterangan_pelapor": "MUTASI_K (G9923020188328:Keluhan alih gangguan) - token listrik tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020104046",
                    "waktu_lapor": "01/02/2023 13:07:14",
                    "waktu_response": "01/02/2023 13:53:58",
                    "waktu_recovery": "01/02/2023 15:06:45",
                    "durasi_response_time": 2804,
                    "durasi_recovery_time": 4367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Apriandi Gumilar",
                    "alamat_pelapor": "Jalan Ambiya",
                    "no_telp_pelapor": "6281383583062",
                    "keterangan_pelapor": "Sudah daftar dan bayar dari desember tapi masih belum dilakukan pemasangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAJALENGKA"
                },
                {
                    "no_laporan": "K5423020104047",
                    "waktu_lapor": "01/02/2023 13:07:27",
                    "waktu_response": "01/02/2023 13:24:42",
                    "waktu_recovery": "01/02/2023 14:26:32",
                    "durasi_response_time": 1035,
                    "durasi_recovery_time": 3710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "JL KP RAWA BANTENG GAPURA RT 01/014 NO - KEL CIBUNTU KEC CIBITUNG KAB BEKASI (DEKAT LAPANGAN BOLA)",
                    "no_telp_pelapor": "0895613449991",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 190 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020104048",
                    "waktu_lapor": "01/02/2023 13:07:34",
                    "waktu_response": "01/02/2023 13:28:19",
                    "waktu_recovery": "01/02/2023 17:35:27",
                    "durasi_response_time": 1245,
                    "durasi_recovery_time": 14828,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fadhil Huda",
                    "alamat_pelapor": "DN KERSEN RT.5 RW.18 BANTUL",
                    "no_telp_pelapor": "6285799576076",
                    "keterangan_pelapor": "Minta tlong untuk pangkas pohon tinggi dekat kabel PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5523020100499",
                    "waktu_lapor": "01/02/2023 13:07:40",
                    "waktu_response": "01/02/2023 13:18:23",
                    "waktu_recovery": "01/02/2023 13:44:26",
                    "durasi_response_time": 643,
                    "durasi_recovery_time": 1563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFIAN",
                    "alamat_pelapor": "JL MALAKA PR GREEN GRASS BLOK B13 KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "08119993099",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : POSISI KURANG SESUAI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104052",
                    "waktu_lapor": "01/02/2023 13:07:51",
                    "waktu_response": "01/02/2023 13:16:20",
                    "waktu_recovery": "01/02/2023 15:26:15",
                    "durasi_response_time": 509,
                    "durasi_recovery_time": 7795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardy",
                    "alamat_pelapor": "PR SAPTA PESONA BL RE No.1 JT LUHUR",
                    "no_telp_pelapor": "6281285325631",
                    "keterangan_pelapor": "kepada instansi PLN pondok gede,kWh meter saya,mau bayar rekening tapi belum timbul rekening pembayaran bulan Januari nya,setelah di tambah daya.mohon konfirmasi nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104053",
                    "waktu_lapor": "01/02/2023 13:08:03",
                    "waktu_response": "01/02/2023 13:13:13",
                    "waktu_recovery": "01/02/2023 13:31:51",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dini Sri andini",
                    "alamat_pelapor": "kp KIARALAWANG",
                    "no_telp_pelapor": "6283169511253",
                    "keterangan_pelapor": "isi token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LELES"
                },
                {
                    "no_laporan": "K5423020104057",
                    "waktu_lapor": "01/02/2023 13:08:41",
                    "waktu_response": "01/02/2023 13:50:38",
                    "waktu_recovery": "01/02/2023 14:35:39",
                    "durasi_response_time": 2517,
                    "durasi_recovery_time": 2701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ary",
                    "alamat_pelapor": "JL JL. KS TUBUN No.",
                    "no_telp_pelapor": "6282292292504",
                    "keterangan_pelapor": "tolong di cek kwh saya pemakaian pulsa berlebihan/boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020104058",
                    "waktu_lapor": "01/02/2023 13:08:47",
                    "waktu_response": "01/02/2023 13:12:30",
                    "waktu_recovery": "01/02/2023 14:05:16",
                    "durasi_response_time": 223,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONI",
                    "alamat_pelapor": "PR ARCADIA DAAN MOGOT BLOK C8 NO. 6 RT. 2/6 KEL. BATU CEPER KEC BATU CEPER KOTA TANGERANG (DEPAN BAKSO KADE)",
                    "no_telp_pelapor": "08999012846",
                    "keterangan_pelapor": "TGL 30/01/23 PENANGANAN GANGGUAN APP PRABAYAR BLANK OLEH PETUGAS (BP JAHANI / BI ILATI) DENGAN CARA SAMBUNG LANGSUNG. LG NO. 093912. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 14020138435. SESUAI INFO PELANGGAN, SAAT INI YBS SUDAH ADA DI LOKASI DAN MENGINGINKAN DILAKUKAN PENANGANAN SECEPATNYA. YBS TELAH DIHUBUNGI NAMUN BELUM ADA TINDAK LANJUT. PELANGGAN LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 13.43 01/02.23. YBS MENGHUBUNGI KEMBALI. CC.54.WAHYU_P//13:54",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104059",
                    "waktu_lapor": "01/02/2023 13:08:47",
                    "waktu_response": "01/02/2023 13:20:20",
                    "waktu_recovery": "01/02/2023 14:27:54",
                    "durasi_response_time": 693,
                    "durasi_recovery_time": 4054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aminatus Zuhro",
                    "alamat_pelapor": "DN SEDDUNG BATANG BATANG No.0 RT.4 RW.5 BATANG2",
                    "no_telp_pelapor": "6285204986155",
                    "keterangan_pelapor": "Token listrik tidak bisa dimasukkan bertulis \\\"GAGAL\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020104061",
                    "waktu_lapor": "01/02/2023 13:08:58",
                    "waktu_response": "01/02/2023 13:09:46",
                    "waktu_recovery": "01/02/2023 14:40:42",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 5456,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006004949",
                    "nama_pelapor": "IBU LULU",
                    "alamat_pelapor": "JL MAWAR 8 KK SUKARAYA INDAH B21 NO 24  RT 7 RW 7 KEL SUKARAYA KEC KARANG BAHAGIA KAB BEKASI",
                    "no_telp_pelapor": "08990217253",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REK FEBRUARI 23 ST AW = 49158, ST AK = 51877 ST APP TGL 01/02/23 = 51998. REK BELUM DILUNASI. YBS INGIN DILAKUKAN PENGECEKAN PADA APP.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020104062",
                    "waktu_lapor": "01/02/2023 13:09:09",
                    "waktu_response": "01/02/2023 13:19:47",
                    "waktu_recovery": "01/02/2023 13:20:56",
                    "durasi_response_time": 638,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyudi",
                    "alamat_pelapor": "DN PERENGAN BETEK No.0 RT.6 RW.3 KRUCIL",
                    "no_telp_pelapor": "6282126808853",
                    "keterangan_pelapor": "memasukkan token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104065",
                    "waktu_lapor": "01/02/2023 13:09:37",
                    "waktu_response": "01/02/2023 13:12:16",
                    "waktu_recovery": "01/02/2023 13:27:58",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk/ ibu PLN mintak info untuk pemindahan KWH meter no register  5510032024906 yg sdh di bayar per Tgl 26 - 01- 2023 namun smpk sekarang blm ad tindak lanjut¿¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104066",
                    "waktu_lapor": "01/02/2023 13:09:37",
                    "waktu_response": "01/02/2023 13:16:31",
                    "waktu_recovery": "01/02/2023 13:23:31",
                    "durasi_response_time": 414,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariq Farhan",
                    "alamat_pelapor": "PR PERMATA REGENCY BLOK D1 No.1 RT.0 RW.0 WANASARI",
                    "no_telp_pelapor": "6289624959444",
                    "keterangan_pelapor": "Selamat pagi, saya ingin melakukan tambah daya, tapi tidak bisa karena ada permohonan lain, mohon untuk dibatalkan permohonan yg ada, karena saya tidak merasa melakukan permohonan, mohon dibantu agar saya bisa regist tambah daya, Tks.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020104067",
                    "waktu_lapor": "01/02/2023 13:09:39",
                    "waktu_response": "01/02/2023 13:18:26",
                    "waktu_recovery": "01/02/2023 14:55:31",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 5825,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Umu Awalia",
                    "alamat_pelapor": "GG MAJEN HARYONO 9 No.318 RT. 6 RW. 0 DINOYO",
                    "no_telp_pelapor": "6283848023158",
                    "keterangan_pelapor": "kenapa pembayaran rekening dari hasil swacam sendiri dan pengecekan langsung jauh berbeda, dan biasanya setelah mengirim swacam sendiri dari pihak PLN sudah tidak scan lagi, tapi bulan kemarin sudah mengirim swacam sendiri tapi pihak PLN datang lagi dan di scan lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020104068",
                    "waktu_lapor": "01/02/2023 13:09:44",
                    "waktu_response": "01/02/2023 14:29:46",
                    "waktu_recovery": "01/02/2023 15:57:18",
                    "durasi_response_time": 4802,
                    "durasi_recovery_time": 5252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAZLI",
                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
                    "no_telp_pelapor": "6285277051374",
                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020104072",
                    "waktu_lapor": "01/02/2023 13:09:53",
                    "waktu_response": "01/02/2023 13:10:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 33934869,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "celina ayu",
                    "alamat_pelapor": "PR GEDONG CILEGON DAMAI BLOK B36 KEC. CIBBR No.8 RT.4 RW.5 KLITIMBANG",
                    "no_telp_pelapor": "6281398155533",
                    "keterangan_pelapor": "MUTASI_K (G9923020188373:Mohon dicek ke lokasi) - saya sudah naik watt tapi masih jepret padahal penggunaan tidak melebihi kwh yang di tentukan. pada saat pemasangan naik daya saya tidak ada di lokasi. sudah di followup namun belum juga di tangani",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020104078",
                    "waktu_lapor": "01/02/2023 13:10:19",
                    "waktu_response": "01/02/2023 13:16:12",
                    "waktu_recovery": "01/02/2023 14:28:11",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 4319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rosmalia",
                    "alamat_pelapor": "Jalan Haji Alwi No. 29",
                    "no_telp_pelapor": "6289634950474",
                    "keterangan_pelapor": "isi token listrik gagal/ reject",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5323020100493",
                    "waktu_lapor": "01/02/2023 13:10:38",
                    "waktu_response": "01/02/2023 13:21:33",
                    "waktu_recovery": "01/02/2023 17:15:06",
                    "durasi_response_time": 655,
                    "durasi_recovery_time": 14013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000562082",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "BLOK TIJOK NO.68 RT/RW 6/2 DS TENAJAR KIDUL KEC.KERTASEMAYA KAB.INDRAMAYU",
                    "no_telp_pelapor": "089526395303",
                    "keterangan_pelapor": "PELANGGAN SEBELUMNYA MELAPORKAN TAGLIS MELONJAK SELAMA 1 TAHUN LEBIH DGN NO AGENDA PENGADUAN 534010562301274060 DAN DISARANKAN PETUGAS UNTUK PERGANTIAN APP METER KARENA KWH METER TUA DAN SAMPAI SAAT INI BELUM ADA TIDAKLANJUT. MOHON DIBANTU DAN KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)"
                },
                {
                    "no_laporan": "K5423020104080",
                    "waktu_lapor": "01/02/2023 13:10:44",
                    "waktu_response": "01/02/2023 13:31:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1231,
                    "durasi_recovery_time": 33933617,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ismail",
                    "alamat_pelapor": "DN JOMPIE No.",
                    "no_telp_pelapor": "6281342377455",
                    "keterangan_pelapor": "MUTASI_K (G9923020188337:yantek) - nmr token tdk bisa masuk minta nmr KCT",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PATANGKAI"
                },
                {
                    "no_laporan": "K5423020104083",
                    "waktu_lapor": "01/02/2023 13:11:12",
                    "waktu_response": "01/02/2023 13:14:17",
                    "waktu_recovery": "01/02/2023 13:28:23",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 846,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuralim Rusten",
                    "alamat_pelapor": "Jl. Rajawali No.48",
                    "no_telp_pelapor": "6285299965038",
                    "keterangan_pelapor": "lampu dalam Rumah sering Redup2 2 tetangga lain nya ikut merasakan .lampu dirmhnya redup2 jga .mungkin penyebab nya Kabel SR nya 1 penyulang ..mungkin ada gangguan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020104084",
                    "waktu_lapor": "01/02/2023 13:11:31",
                    "waktu_response": "01/02/2023 13:12:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 33934731,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "50630521",
                    "nama_pelapor": "IBU SRI WINARSIH",
                    "alamat_pelapor": "JL TRENGGANA PERUM CUNGUT NARENDRA GANG 1 NO.12 KEL PENATIH KEC DENPASAR TIMUR KOTA DENPASAR",
                    "no_telp_pelapor": "08123867623",
                    "keterangan_pelapor": "MUTASI_K (G9923020188414:gangguan app) - MOHON PERIKSA APP ANGKA REGISTER APP TIDAK BEROPERASI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5423020104087",
                    "waktu_lapor": "01/02/2023 13:11:45",
                    "waktu_response": "01/02/2023 13:44:03",
                    "waktu_recovery": "01/02/2023 14:11:02",
                    "durasi_response_time": 1938,
                    "durasi_recovery_time": 1619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aminuddin Maddatuang",
                    "alamat_pelapor": "Perumahan Griya Permata Zahrani Blok A1",
                    "no_telp_pelapor": "6285298748801",
                    "keterangan_pelapor": "Sudah LUNAS sejak oktober 2022 belum ada pemasangan sambungan kabel dan kwh. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020104089",
                    "waktu_lapor": "01/02/2023 13:11:54",
                    "waktu_response": "01/02/2023 13:16:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 33934518,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman",
                    "alamat_pelapor": "dusun Bordan ",
                    "no_telp_pelapor": "6285823322371",
                    "keterangan_pelapor": "MUTASI_K (G9923020188317:YANMA) - token pulsa gagal terus, mohon bantuan suda padam lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020104094",
                    "waktu_lapor": "01/02/2023 13:12:09",
                    "waktu_response": "01/02/2023 13:15:18",
                    "waktu_recovery": "01/02/2023 15:36:32",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 8474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Faozi",
                    "alamat_pelapor": "PR MAGNOLIA RESIDENC BLK ID No.10",
                    "no_telp_pelapor": "6285216947947",
                    "keterangan_pelapor": "Kwh kaga bisa di masukan token,keadaan mati ,dah ngajuin tambah daya  dah 4 hari PLN up3 Serpong kaga ada yg datang2",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104097",
                    "waktu_lapor": "01/02/2023 13:12:37",
                    "waktu_response": "01/02/2023 14:01:38",
                    "waktu_recovery": "01/02/2023 16:39:16",
                    "durasi_response_time": 2941,
                    "durasi_recovery_time": 9458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "arisbapilu@gmail.com",
                    "alamat_pelapor": "KP RAWA PANJANG NO 49 RT-3 / RW-3 KEC RAWALUMBU KEL SEPANJANG JAYA ACUAN : RUMAH RT YUDI/YARIS ",
                    "no_telp_pelapor": "081285611355",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR TAHUN 2012 PELANGGAN SUDAH PENGAJUAN PEMASANGAN TIANG DAN SEKITAR TAHUN 2014 PETUGAS SURVEY DAN PENGECEKAN KE LOKASI NAMUN SESUAI INFO PELANGGAN SUDAH BEBERAPA KALI MENGAJUKAN TERKAIT PENAMBAHAN TIANG DI AREA TERSEBUT KARENA SUDAH SERING MENGALAMI GANGGUAN DI AREA TERSEBUT SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA REALISASI DARI PIHAK ULP BANTARGEBANG",
                    "media": "Email",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104099",
                    "waktu_lapor": "01/02/2023 13:12:32",
                    "waktu_response": "01/02/2023 14:28:07",
                    "waktu_recovery": "01/02/2023 14:39:11",
                    "durasi_response_time": 4535,
                    "durasi_recovery_time": 664,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi",
                    "alamat_pelapor": "JL JL KH AGUS SALIM No.0",
                    "no_telp_pelapor": "6285219419437",
                    "keterangan_pelapor": "ingin tambah daya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020104101",
                    "waktu_lapor": "01/02/2023 13:12:43",
                    "waktu_response": "01/02/2023 13:34:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1287,
                    "durasi_recovery_time": 33933442,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "thomi hartono",
                    "alamat_pelapor": "PR MEGA JAYA BLOK, B No.0 RT.1 RW.1 SALO",
                    "no_telp_pelapor": "6285729781359",
                    "keterangan_pelapor": "MUTASI_K (G9923020188347:GANGGUAN DISTRIBUSI) - Tombol angka 4,5,dan 7 dipencet tidak berfungsi padahal mau isi token ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWITTO"
                },
                {
                    "no_laporan": "K5423020104102",
                    "waktu_lapor": "01/02/2023 13:12:54",
                    "waktu_response": "01/02/2023 14:30:04",
                    "waktu_recovery": "01/02/2023 16:01:58",
                    "durasi_response_time": 4630,
                    "durasi_recovery_time": 5514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad arif",
                    "alamat_pelapor": "JL IR SUTAMI DKT SD BULUROKENG No.39 RT.0 RW.0 BULUROKENG",
                    "no_telp_pelapor": "6285395584718",
                    "keterangan_pelapor": "Token tidak bisa terinput/ gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104103",
                    "waktu_lapor": "01/02/2023 13:13:09",
                    "waktu_response": "01/02/2023 14:00:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2828,
                    "durasi_recovery_time": 33931875,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indri Pelangi",
                    "alamat_pelapor": "DS BANTARWUNI KMBARAN RT.003 RW.03 BANTARWUNI",
                    "no_telp_pelapor": "628980819445",
                    "keterangan_pelapor": "MUTASI_K (G9923020188410:mcb lemah) - MCB Lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020104104",
                    "waktu_lapor": "01/02/2023 13:13:18",
                    "waktu_response": "01/02/2023 13:36:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1363,
                    "durasi_recovery_time": 33933331,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "untung waskito",
                    "alamat_pelapor": "JL MERANTI No.0 LANJAS",
                    "no_telp_pelapor": "6282256508752",
                    "keterangan_pelapor": "MUTASI_K (G9923020188382:kwh periksa) - kwh periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA TEWEH"
                },
                {
                    "no_laporan": "K5423020104105",
                    "waktu_lapor": "01/02/2023 13:13:20",
                    "waktu_response": "01/02/2023 13:31:50",
                    "waktu_recovery": "01/02/2023 14:21:53",
                    "durasi_response_time": 1110,
                    "durasi_recovery_time": 3003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nanang wahyudi",
                    "alamat_pelapor": "DK MENDIT MANGLIAWAN No. RT. 16 RW. 4 PAKIS",
                    "no_telp_pelapor": "6287855531719",
                    "keterangan_pelapor": "mintak perubahan sistem kota ke kabupaten denga no NIK 3271046703650003",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLIMBING"
                },
                {
                    "no_laporan": "K5423020104106",
                    "waktu_lapor": "01/02/2023 13:13:30",
                    "waktu_response": "01/02/2023 13:15:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 33934555,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "29766",
                    "nama_pelapor": "BP DANANG",
                    "alamat_pelapor": "JL GELORA 9A NO 22 RT-5/2 KEL GELORA KEC TANAH ABANG KOTA JAKPUS // DEPAN MUSHOLA AT TAQWA ",
                    "no_telp_pelapor": "02153675501",
                    "keterangan_pelapor": "MUTASI_K (G9923020188370:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 83.93 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020104107",
                    "waktu_lapor": "01/02/2023 13:13:42",
                    "waktu_response": "01/02/2023 14:03:09",
                    "waktu_recovery": "01/02/2023 14:05:48",
                    "durasi_response_time": 2967,
                    "durasi_recovery_time": 159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMAR",
                    "alamat_pelapor": "JL DR SYAM RATULANGI KK PERUMAH GURU NO- RT-- / RW--KEL BENTENG SELATAN KEC BENTENG KAB KEPULAUAN SELAYAR SULAWESI SELATAN ACUAN TOKO BJS ",
                    "no_telp_pelapor": "085298087780",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . TGL 28 JANUARI 2023 DATANG PETUGAS TERKAIT GANGGUAN VOLTAGE DROP.DISARANKAN OLEH PETUGAS UNTUK DATANG KE AREA UNTUK PENGAJUAN PENAMBAHAN TIANG DIKARENAKAN JARAK PERSIL KE TIANG 60 METER. TGL 30 JANUARI 2023 SUDAH DATANG KE AREA DAN DI JANJIKAN  UNTUK PENGECEKAN NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DARI AREA  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELAYAR"
                },
                {
                    "no_laporan": "K5423020104108",
                    "waktu_lapor": "01/02/2023 13:13:36",
                    "waktu_response": "01/02/2023 13:17:17",
                    "waktu_recovery": "01/02/2023 13:38:05",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 1248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A'an nugroho",
                    "alamat_pelapor": "0 DR SUTOMO 2A/ No.013 RT. 3 RW. 1 NGIPIK",
                    "no_telp_pelapor": "6281326859929",
                    "keterangan_pelapor": "nomer token nya tidak masuk. ada tulisan GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5323020100497",
                    "waktu_lapor": "01/02/2023 13:13:37",
                    "waktu_response": "01/02/2023 13:21:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 487,
                    "durasi_recovery_time": 33934188,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD AGUSTIAN",
                    "alamat_pelapor": "JL KARANG INDAH RT-23 / RW-5 KEL SUMUR DEWA KEC SELEBAR KOTA BENGKULU",
                    "no_telp_pelapor": "+6285769613774",
                    "keterangan_pelapor": "MUTASI_K (G9923020188533:mohon bantuan pengecekan ) - MOHON DIBANTU PELANGGAN DENGAN NO IDPEL 146005249357 INGIN MENGAJUKAN PERMOHONAN PEMINDAHAN KABEL SR KARENA RENOVASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020104112",
                    "waktu_lapor": "01/02/2023 13:13:50",
                    "waktu_response": "01/02/2023 13:18:37",
                    "waktu_recovery": "01/02/2023 15:56:05",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 9448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHASYFUL ANWAR",
                    "alamat_pelapor": "JL. H TIBIN NO. 13 KP SETU RT-4 RW-2 KEL. BINTARA JAYA KEC. BEKASI BARAT KOTA BEKASI JAW BARAT (BELAKANG SD BINTARA JAYA 2).",
                    "no_telp_pelapor": "08999787513",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 86002024619 DAN SISA 29.2 KWH. NO TOKEN 0706 2283 6220 4217 2990",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104114",
                    "waktu_lapor": "01/02/2023 13:13:58",
                    "waktu_response": "01/02/2023 13:15:39",
                    "waktu_recovery": "01/02/2023 13:19:22",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "JL H. HUPNI No.007 RT.6 RW.3 DANGDANG,",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104116",
                    "waktu_lapor": "01/02/2023 13:14:15",
                    "waktu_response": "01/02/2023 14:10:28",
                    "waktu_recovery": "01/02/2023 15:58:51",
                    "durasi_response_time": 3373,
                    "durasi_recovery_time": 6503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "izani",
                    "alamat_pelapor": "DS TANJUNG GEDANG TJ GEDANG",
                    "no_telp_pelapor": "6285369311667",
                    "keterangan_pelapor": "hendak mengganti amper lama 1300 menjadi amper token 900va",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA BUNGO"
                },
                {
                    "no_laporan": "K5423020104117",
                    "waktu_lapor": "01/02/2023 13:14:16",
                    "waktu_response": "01/02/2023 13:17:18",
                    "waktu_recovery": "01/02/2023 13:19:28",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE PALMYRA No.21 GD SERPONG",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104118",
                    "waktu_lapor": "01/02/2023 13:14:22",
                    "waktu_response": "01/02/2023 13:16:31",
                    "waktu_recovery": "01/02/2023 14:07:41",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 3070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUNUNG ",
                    "alamat_pelapor": "JL MASJID KP RAWABACANG RT 7/12 KEL JATI RAHAYU KEC PONDOK MELATI KOTA BEKASI ",
                    "no_telp_pelapor": "02184986001",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 83 KWH. NO TOKEN : 3914 4763 6638 0785 1385 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020100838",
                    "waktu_lapor": "01/02/2023 13:14:31",
                    "waktu_response": "01/02/2023 13:33:05",
                    "waktu_recovery": "01/02/2023 14:21:47",
                    "durasi_response_time": 1114,
                    "durasi_recovery_time": 2922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86083028",
                    "nama_pelapor": "IBU MISEL / CRM BLANK ",
                    "alamat_pelapor": "JL CILIWUNG NO. 23A RT-  1 / RW- 1 ",
                    "no_telp_pelapor": "0341496144",
                    "keterangan_pelapor": "PELANGGAN MENYAMPAIKAN KELUHAN SALAH CATAT 2 IDPEL 513120021495,  513120019532 , UNTUK TAGIHAN BLN.02/2023 , PELANGGAN SUDAH LEPOR STAND PLN MOBILE , FOTO SWACAM TERLIHAT DENGAN JELAS ( 513120021495 , TGL 24/01/2023 = 26659 DAN IDPEL 513120019532 , TGL 24/01/2023 = 42394 ) , KETIKA TERBIT TAGIHAN ANGKA STAND APP TIDAK SESUAI DENGAN LAPORAN PELANGGAN DI PLN MOBILE , PELANGGAN INGIN SEGERA DIHUBUNGI KEMBALI MELALUI  085604421389 UNTUK PENJELASAN LEBIH LANJUT SERTA PENYELESAIAN ,TERIMA KASIH.\\n\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BLIMBING"
                },
                {
                    "no_laporan": "K5423020104120",
                    "waktu_lapor": "01/02/2023 13:14:25",
                    "waktu_response": "01/02/2023 13:22:29",
                    "waktu_recovery": "01/02/2023 13:35:52",
                    "durasi_response_time": 484,
                    "durasi_recovery_time": 803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodik Yanuar",
                    "alamat_pelapor": "JL SUROPATI RT 23 RW 04 No.",
                    "no_telp_pelapor": "6285933033331",
                    "keterangan_pelapor": "mau menanyakan kapan teknisi melakukan perubahan daya di rumah kami dari 900 w mnjadi 1300,n kami sudah mendaftar n melakukan pembayaran..terima kasih perhatiannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BULULAWANG"
                },
                {
                    "no_laporan": "K5423020104121",
                    "waktu_lapor": "01/02/2023 13:14:34",
                    "waktu_response": "01/02/2023 13:17:28",
                    "waktu_recovery": "01/02/2023 13:19:36",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "PR CLUSTER GREEN ORCHID RESIDENCE BLOK A No.01 CIATER",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104124",
                    "waktu_lapor": "01/02/2023 13:14:43",
                    "waktu_response": "01/02/2023 13:21:12",
                    "waktu_recovery": "01/02/2023 17:15:01",
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 14029,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saeful hasan",
                    "alamat_pelapor": "Jl. Alternatif Salwan - Segeran No.26",
                    "no_telp_pelapor": "6281217884925",
                    "keterangan_pelapor": "Toko Alfamart Segeran. MCB kwh masih di by pass. mohon untuk segera di ganti. takut terjadi konsleting.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)"
                },
                {
                    "no_laporan": "K5423020104126",
                    "waktu_lapor": "01/02/2023 13:14:45",
                    "waktu_response": "01/02/2023 13:24:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 33934023,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagus yudhi wahyu saputro",
                    "alamat_pelapor": "DN KEPEK No. RT.1 RW.25 KALIKUNING",
                    "no_telp_pelapor": "6282244010664",
                    "keterangan_pelapor": "MUTASI_K (G9923020188330:mohon dibantu) - gagal beli token.mohon pencerahannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PACITAN"
                },
                {
                    "no_laporan": "K5423020104127",
                    "waktu_lapor": "01/02/2023 13:14:52",
                    "waktu_response": "01/02/2023 13:17:37",
                    "waktu_recovery": "01/02/2023 13:19:43",
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "JL KP WATES RT3/3 PAKULONAN SRP",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100499",
                    "waktu_lapor": "01/02/2023 13:15:22",
                    "waktu_response": "01/02/2023 13:20:09",
                    "waktu_recovery": "01/02/2023 14:29:18",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 4149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001163354",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "PR GRAND KAHURIPAN 3 JL. BROMO X BLOK BL  NO.12B RT-03 / RW-08 KEL. KLAPA NUNGGAL KEC. KLAPA NUNGGAL KAB. BOGOR",
                    "no_telp_pelapor": "6285716608459",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN,  SETELAH UPDATE VKRN 43 NAMUN BELUM ADA PETUGAS DATANG. SISA KWH 32.10 TERKAIT NO LAPOR : K5223020100351",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104132",
                    "waktu_lapor": "01/02/2023 13:15:45",
                    "waktu_response": "01/02/2023 13:26:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 33933882,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yanuari yeni bere",
                    "alamat_pelapor": "Desa Halibasar",
                    "no_telp_pelapor": "6281236237072",
                    "keterangan_pelapor": "MUTASI_K (G9923020188333:cek ke pelanggan) - setelah isi pulsa meteran 20 tekan di meteran tulis gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5523020100502",
                    "waktu_lapor": "01/02/2023 13:16:52",
                    "waktu_response": "01/02/2023 13:19:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 166,
                    "durasi_recovery_time": 33934314,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA",
                    "alamat_pelapor": "JL REGENCY BLOK A8 NO 10 DS CIKAMPEK UTARA KEC KOTA BARU KAB KARWANG LOKASI : DEKAT INDOMARET ",
                    "no_telp_pelapor": "087741646912",
                    "keterangan_pelapor": "MUTASI_K (G9923020188320:1 APP PRABAYAR TIDAK BISA MEMASUKKAN PULSA.PTL MENYALA.SISA KWH : 33.9 ) - 1 APP PRABAYAR TIDAK BISA MEMASUKKAN PULSA.PTL MENYALA.SISA KWH : 33.9 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5523020100504",
                    "waktu_lapor": "01/02/2023 13:17:17",
                    "waktu_response": "01/02/2023 13:18:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33934374,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "269936",
                    "nama_pelapor": "BP SUDRAJAT ",
                    "alamat_pelapor": "JL. IRIGASI GG MANGGIS NO 17 KP PONCOL BULAK  RT-4 / RW-17 KEL JAKA SETIA KEC BEKASI SELATAN KOTA BEKASI ",
                    "no_telp_pelapor": "6285773227195",
                    "keterangan_pelapor": "MUTASI_K (G9923020188319:MCB & SEKRING OFF NAMUN PIRINGAN APP TETAP BERJALN ) - MCB & SEKRING OFF NAMUN PIRINGAN APP TETAP BERJALN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104145",
                    "waktu_lapor": "01/02/2023 13:17:24",
                    "waktu_response": "01/02/2023 13:22:05",
                    "waktu_recovery": "01/02/2023 13:24:46",
                    "durasi_response_time": 281,
                    "durasi_recovery_time": 161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0019892230006",
                    "nama_pelapor": "IBU STELLA",
                    "alamat_pelapor": "DS PURI RT 1 RW 3 KEC PATI KAB PATI ",
                    "no_telp_pelapor": "085325209066",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBUARI 2023. ST AW 32308, ST AK 32669, ST BERDASARKAN ANGKA ACMT FEBUARI 2023 = 32669. REK (BELUM DILUNASI). PERSIL DIHUNI, TIDAK BERPAGAR, APP MUDAH DIJANGKAU, TIDAK MENGETAHUI PETUGAS RUTIN DATANG",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K1223020100195",
                    "waktu_lapor": "01/02/2023 13:17:43",
                    "waktu_response": "01/02/2023 13:34:46",
                    "waktu_recovery": "01/02/2023 13:37:35",
                    "durasi_response_time": 1023,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIMON",
                    "alamat_pelapor": "JL BANJARMASIN NO. RT- / RW- KEL MESJID KEC MEDAN KOTA, KOTA MEDAN SUMUT",
                    "no_telp_pelapor": "085270760150",
                    "keterangan_pelapor": "MOHON PERIKSA APP ANGKA COUNTER TIDAK BERGERAK DIKETAHUI SEJAK TGL 31/1/2023 (STAND APP TGL 1/2/2023 :  3528)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020104152",
                    "waktu_lapor": "01/02/2023 13:18:14",
                    "waktu_response": "01/02/2023 13:19:36",
                    "waktu_recovery": "01/02/2023 15:12:10",
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 6754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAIMUN",
                    "alamat_pelapor": "PR RUKO SIMPRUG PLAZA B2 No.21 RT.0 RW.0 CKR BARU",
                    "no_telp_pelapor": "6281383838363",
                    "keterangan_pelapor": "minta dicek voltase, kami ukur voltase selalu rendah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020104153",
                    "waktu_lapor": "01/02/2023 13:18:18",
                    "waktu_response": "01/02/2023 13:21:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 33934190,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "GilangPangestu",
                    "alamat_pelapor": "DN BULURUE PENGENGAT No.00 RT.0 RW.0",
                    "no_telp_pelapor": "6285205692339",
                    "keterangan_pelapor": "MUTASI_K (G9923020188322:kct) - pada saat pengisian tidak bisa di pencet,hanya bisa kluar angka 1 saja tidak bisa yang lain",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020104154",
                    "waktu_lapor": "01/02/2023 13:18:19",
                    "waktu_response": "01/02/2023 14:19:27",
                    "waktu_recovery": "01/02/2023 14:41:04",
                    "durasi_response_time": 3668,
                    "durasi_recovery_time": 1297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri andayani",
                    "alamat_pelapor": "JL BAHAGIA 2 E No.32 RT.000 RW.00 MARGAHAYU",
                    "no_telp_pelapor": "6289667830401",
                    "keterangan_pelapor": "Kwh error ga bisa ngisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020104157",
                    "waktu_lapor": "01/02/2023 13:18:52",
                    "waktu_response": "01/02/2023 13:22:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 33934167,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arianto",
                    "alamat_pelapor": "JL PRG 3 DESA SEBUNGSU No.0 RT.0 RW.0",
                    "no_telp_pelapor": "628128135123",
                    "keterangan_pelapor": "MUTASI_K (G9923020188323:Keluhan alih gangguan) - MCB meter lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020104158",
                    "waktu_lapor": "01/02/2023 13:18:59",
                    "waktu_response": "01/02/2023 13:19:56",
                    "waktu_recovery": "01/02/2023 13:22:04",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1655004",
                    "nama_pelapor": "BP THEO ",
                    "alamat_pelapor": "JL MENOREH RAYA NO 13 RT 1/1 KEL SAMPANGAN KEC GAJAH MUNGKUR KOTA SEMARANG JATENG // SETEMPAT RUKO  (PROSES PEMBANGUNAN RUKO ERAPHONE) ",
                    "no_telp_pelapor": "082299881010",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103435, MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 20/01/23   PEMBAYARAN PROSES PD (R1T / 1300 VA - R3/ 13200 VA ) DENGAN NO AGENDA  523019922301184615 DAN NO REG 5230155052743. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020104161",
                    "waktu_lapor": "01/02/2023 13:19:40",
                    "waktu_response": "01/02/2023 13:21:18",
                    "waktu_recovery": "01/02/2023 13:44:11",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 1373,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "133370",
                    "nama_pelapor": "BP RIZKI",
                    "alamat_pelapor": "JL BINTARO JAYA SEKTOR 9 BLOK G NO 15 RT.-/- KEL PONDOK PUCUNG KEC PONDOK AREN. TANGSEL (DEKAT MCDONAL SEKTOR 9)",
                    "no_telp_pelapor": "02127624087",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH TIDAK MENGETAHUI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020104167",
                    "waktu_lapor": "01/02/2023 13:20:16",
                    "waktu_response": "01/02/2023 13:23:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 33934069,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "winda",
                    "alamat_pelapor": "Jalan Marzuki 2 No. 39",
                    "no_telp_pelapor": "6281281169728",
                    "keterangan_pelapor": "MUTASI_K (G9923020188326:Mohon bantuan hubungi pelanggan dan arahkan unit ke lokasi) - meteren turun terus bunyi bunyi",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104168",
                    "waktu_lapor": "01/02/2023 13:20:24",
                    "waktu_response": "01/02/2023 14:48:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5288,
                    "durasi_recovery_time": 33928980,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Berdiansyah",
                    "alamat_pelapor": "DN TOGURAN DS TLAGAH No.0 BANYUATES",
                    "no_telp_pelapor": "6281331132157",
                    "keterangan_pelapor": "MUTASI_K (G9923020188431:perlu pengecekan petugas) - gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K3223020100233",
                    "waktu_lapor": "01/02/2023 13:20:41",
                    "waktu_response": "01/02/2023 13:43:47",
                    "waktu_recovery": "01/02/2023 14:07:11",
                    "durasi_response_time": 1386,
                    "durasi_recovery_time": 1404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAWARDA",
                    "alamat_pelapor": "JL MANGGA NO. 126 RT-3 / RW-19, KEL JATI MAKMUR, KEC PONDOK GEDE, KOTA BEKASI, ACUAN : DEKAT PASGIRO PT POS",
                    "no_telp_pelapor": "087742134636",
                    "keterangan_pelapor": "APP TERTERA GAGAL, TIDAK BISA PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), SISA 2.000 KWH, NO TOKEN SESUAI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104169",
                    "waktu_lapor": "01/02/2023 13:20:39",
                    "waktu_response": "01/02/2023 13:52:13",
                    "waktu_recovery": "01/02/2023 14:07:05",
                    "durasi_response_time": 1894,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HENDRI ",
                    "alamat_pelapor": "JL RY JT KRAMAT RT1/1 NO 188 KEL JATIMEKAR KEC JATIASIH KOTA BEKASI ACUAN : SETEMPAT TOKO MATRIAL CIPTA KARYA ",
                    "no_telp_pelapor": "08119332006",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 21/01/23 REK BULAN JANUARI 23 TELAH DI LUNASI BERIKUT BK MELALUI BANK BNI , NAMUN BUZZER ALARM MASIH TERUS BERBUNYI (PTL TIDAK PADAM) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104180",
                    "waktu_lapor": "01/02/2023 13:21:39",
                    "waktu_response": "01/02/2023 13:25:05",
                    "waktu_recovery": "01/02/2023 14:59:59",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 5694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "atmawi",
                    "alamat_pelapor": "KP KEDAUNG BARAT RT.2 RW.1 KEDAUNG",
                    "no_telp_pelapor": "6282337203373",
                    "keterangan_pelapor": "permohonan perubahan tarif ke bisnis, sudah di survey tp belum berubah tarif.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104182",
                    "waktu_lapor": "01/02/2023 13:21:46",
                    "waktu_response": "01/02/2023 13:25:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 230,
                    "durasi_recovery_time": 33933956,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nunung Rusdiyawanti",
                    "alamat_pelapor": "DN KARANG RANJONG BARET No. RT.0 RW.0",
                    "no_telp_pelapor": "6287754558103",
                    "keterangan_pelapor": "MUTASI_K (G9923020188349:token) - token listrik tidak bisa di masukkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5323020100507",
                    "waktu_lapor": "01/02/2023 13:22:01",
                    "waktu_response": "01/02/2023 13:38:12",
                    "waktu_recovery": "01/02/2023 13:42:12",
                    "durasi_response_time": 971,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ARDIANTO ",
                    "alamat_pelapor": "LOKASI MASJID DARUSSALAM JL  DN MBARENG DS SIDOREJO NO - RT-7 / RW-2 KEC KRIAN KAB SIDOARJO ",
                    "no_telp_pelapor": "6285745797991",
                    "keterangan_pelapor": "MOHON BANTU GESER APP KARENA DI SETEMPAT SEDANG ADA PROSES PEMBANGUNAN/ RENOVASI. PELANGGAN MENGAKU SEBAGAI YANG DIKUASAKAN. MOHON BANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020104184",
                    "waktu_lapor": "01/02/2023 13:22:05",
                    "waktu_response": "01/02/2023 13:44:22",
                    "waktu_recovery": "01/02/2023 14:07:28",
                    "durasi_response_time": 1337,
                    "durasi_recovery_time": 1386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "173129",
                    "nama_pelapor": "IBU VITARA ",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR NO 50 RT-7 / RW-11 KEL JATI RAHAYU KEC PONDOK MELATI PONDOK GEDE SEBELAH KOSAN PUTRI IBU JABAR ",
                    "no_telp_pelapor": "02157973083",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM 00737733661038306263",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104187",
                    "waktu_lapor": "01/02/2023 13:22:21",
                    "waktu_response": "01/02/2023 13:45:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1403,
                    "durasi_recovery_time": 33932748,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ditro Channel",
                    "alamat_pelapor": "DN DSN BULAKWINONG No. RT.5 RW.2 PASIRIAN",
                    "no_telp_pelapor": "6282244557778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188354:padam) - selamat siang pak \\npermasalahan ada di meteran listrik rumah saya,di meteran display layar normal nyala dan masi ada sisa pulsa token tapi listrik drmh padam pak..mohon dibantu ,terimakasih\\nno pelanggan token 45093010754",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMPEH"
                },
                {
                    "no_laporan": "K5423020104188",
                    "waktu_lapor": "01/02/2023 13:22:33",
                    "waktu_response": "01/02/2023 13:58:18",
                    "waktu_recovery": "01/02/2023 15:00:54",
                    "durasi_response_time": 2145,
                    "durasi_recovery_time": 3756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "091065287",
                    "nama_pelapor": "IBU NOVIRA WATI",
                    "alamat_pelapor": "KP TUKANGAN - 0 RT-0 / RW-0",
                    "no_telp_pelapor": "081215541887",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA BANK MANDIRI. MOHON AGAR PTL SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104189",
                    "waktu_lapor": "01/02/2023 13:22:37",
                    "waktu_response": "01/02/2023 13:34:33",
                    "waktu_recovery": "01/02/2023 14:59:16",
                    "durasi_response_time": 716,
                    "durasi_recovery_time": 5083,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nico Yudical firdaus",
                    "alamat_pelapor": "DS TALANG TINGGI No.",
                    "no_telp_pelapor": "6282373251375",
                    "keterangan_pelapor": "token listrik selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020104190",
                    "waktu_lapor": "01/02/2023 13:22:38",
                    "waktu_response": "01/02/2023 13:48:56",
                    "waktu_recovery": "01/02/2023 13:59:17",
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 621,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma Dwi Mulyaningsih",
                    "alamat_pelapor": "Jl. Krakatau IV No.22",
                    "no_telp_pelapor": "6282138283387",
                    "keterangan_pelapor": "Selamat siang Bpk/Ibu\\nMenanyakan untuk pembayaran kompensasi UJL Jatuh Tempo itu apa ya?\\nManfaat untuk kita apa?\\n\\nMohon penjelasannya\\n\\nterima kasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020104191",
                    "waktu_lapor": "01/02/2023 13:22:50",
                    "waktu_response": "01/02/2023 13:26:13",
                    "waktu_recovery": "01/02/2023 15:25:13",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 7140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "NIKEN AYUNINGTYAS",
                    "alamat_pelapor": "JALAN MAWAR MERAH I GANG 8 NO. 224, KELURAHAN MALAKA JAYA, KECAMATAN DUREN SAWIT, KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "0819682683",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL TIDAK PADAM DENGAN SISA KWH 200 KWH.  ",
                    "media": "Email",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104192",
                    "waktu_lapor": "01/02/2023 13:22:53",
                    "waktu_response": "01/02/2023 13:59:56",
                    "waktu_recovery": "01/02/2023 14:16:52",
                    "durasi_response_time": 2223,
                    "durasi_recovery_time": 1016,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL RAYA GEDONG PANJANG No.0 RT.2 RW.10 PEKOJAN",
                    "no_telp_pelapor": "6281314838556",
                    "keterangan_pelapor": "Token Gagal Reload",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104198",
                    "waktu_lapor": "01/02/2023 13:23:47",
                    "waktu_response": "01/02/2023 13:27:29",
                    "waktu_recovery": "01/02/2023 21:04:43",
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 27434,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam prayudi",
                    "alamat_pelapor": "JL BLOK A RT 01/012 C No.0 RT.0",
                    "no_telp_pelapor": "6281214496121",
                    "keterangan_pelapor": "SELAMAT SIANG Pak PLN . kami mengajukan listrik migrasi pulsa . di rumah kosong . tetapi listrik nya blm di setting temper dan stroom blm masuk . kami mohon pihak PLN dgn pelanggan u PERTEMUAN Ke LOKASI SETEMPAT agar listrik dpt menyalah. hubungi kami ke 081214496121 PAK FURQON .... klo hr KAMIS saya siap .",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020104202",
                    "waktu_lapor": "01/02/2023 13:24:55",
                    "waktu_response": "01/02/2023 13:52:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1626,
                    "durasi_recovery_time": 33932371,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dany Ardhan",
                    "alamat_pelapor": "JL LASANDARA No.0",
                    "no_telp_pelapor": "6281342606789",
                    "keterangan_pelapor": "MUTASI_K (G9923020188362:padam ) - \\nlampu padam. mohon bantuannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BENU BENUA"
                },
                {
                    "no_laporan": "K5423020104205",
                    "waktu_lapor": "01/02/2023 13:25:32",
                    "waktu_response": "01/02/2023 13:26:30",
                    "waktu_recovery": "01/02/2023 13:31:55",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "JL PR REGENSI MELATI M BLK F-7-35",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104207",
                    "waktu_lapor": "01/02/2023 13:25:51",
                    "waktu_response": "01/02/2023 13:26:48",
                    "waktu_recovery": "01/02/2023 13:32:03",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "KK CLUSTER ROYAL BLOSSOM K17 No.11 BSD",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104210",
                    "waktu_lapor": "01/02/2023 13:26:08",
                    "waktu_response": "01/02/2023 13:27:29",
                    "waktu_recovery": "01/02/2023 13:32:11",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 282,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "JL PR GRY SERPONG ASRI BLK A-1-10",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104211",
                    "waktu_lapor": "01/02/2023 13:26:12",
                    "waktu_response": "01/02/2023 13:53:47",
                    "waktu_recovery": "01/02/2023 14:14:54",
                    "durasi_response_time": 1655,
                    "durasi_recovery_time": 1267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SARAH",
                    "alamat_pelapor": "BAMBU RT 04 RW04 KELURAHAN BOYAOGE PALU BARAT ",
                    "no_telp_pelapor": "081235959404",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 0099 3980 8534 9631 0993, SISA 21.99 KWH (B1T / 900)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020104213",
                    "waktu_lapor": "01/02/2023 13:26:33",
                    "waktu_response": "01/02/2023 13:57:39",
                    "waktu_recovery": "01/02/2023 16:24:59",
                    "durasi_response_time": 1866,
                    "durasi_recovery_time": 8840,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETTY",
                    "alamat_pelapor": "RUKAN GRAND ARIES NIAGA BL E1 NO 2 U JL TAMAN ARIES RAYA KEL. MERUYA UTARA KEC. KEMBANGAN JAKBAR",
                    "no_telp_pelapor": "02129319438",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 09/01/23 PELANGGAN MELAKUKAN PEMBELIAN TOKEN SEBESAR RP 1.000.000 DENGAN NO TOKEN 2026 7340 1762 8247 1043 NAMUN BARU AKAN DIINPUT HARI INI. DATA PADA P2APST TGL 12/01/23 UPDATE VKRN 43. MOHON AGAR NO TOKEN TSB DAPAT DIKONVERSIKAN. SISA 80 KWH CC.54.THENU PUKUL 15:36 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104216",
                    "waktu_lapor": "01/02/2023 13:26:56",
                    "waktu_response": "01/02/2023 14:05:49",
                    "waktu_recovery": "01/02/2023 14:58:30",
                    "durasi_response_time": 2333,
                    "durasi_recovery_time": 3161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "385879",
                    "nama_pelapor": "BP. SAM",
                    "alamat_pelapor": "JL DANAU SINGKARAK 1 BLOK B16 RT 004/RW 07 JATIBENING BARU PONDOK GEDE BEKASI ACUAN LOKASI KOMPLEK MARNA PUTRA",
                    "no_telp_pelapor": "085888035322",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK BULAN JANUARI 2023 TELAH DILUNASI MELALUI BANK MANDIRI, PTL MINTA DISAMBUNG KEMBALI MALAM INI KARENA BAYI PELANGGAN MENANGIS TERUS.==>SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.ANGGA.LC TGL. 31/01/2023 JAM 23.18 WIB DENGAN ID TIKET K5223013102510. PELANGGAN MENGHUBUNGI KEMBALI. CC.52.REKA.LC MEMINTA UNTUK DILAKUKAN PENYAMBUNGAN SEGERA. \\n",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104218",
                    "waktu_lapor": "01/02/2023 13:27:11",
                    "waktu_response": "01/02/2023 13:40:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 789,
                    "durasi_recovery_time": 33933072,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muchammad Agus Wibyantoro",
                    "alamat_pelapor": "JL BOUGENVILLE No. RT.2 RW.3 OESAPA",
                    "no_telp_pelapor": "6282247496944",
                    "keterangan_pelapor": "MUTASI_K (G9923020188346:cek) - mohon di bantu pemasangan kwh kembali pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020104219",
                    "waktu_lapor": "01/02/2023 13:27:13",
                    "waktu_response": "01/02/2023 13:28:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 33933771,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad safikri Eko Ferdiansyah",
                    "alamat_pelapor": "Kedaung baru ",
                    "no_telp_pelapor": "6281399034890",
                    "keterangan_pelapor": "MUTASI_K (G9923020188403:kwh periksa) - setiap Isi token listrik keluar tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104220",
                    "waktu_lapor": "01/02/2023 13:27:25",
                    "waktu_response": "01/02/2023 13:38:58",
                    "waktu_recovery": "01/02/2023 13:48:02",
                    "durasi_response_time": 693,
                    "durasi_recovery_time": 544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00873612905",
                    "nama_pelapor": "BP SUBEKTI",
                    "alamat_pelapor": "JL. RAYA SALE KRINJO DS KRINJO SALE KEL. KASEM KEC. REMBANG  KAB. REMBANG  JATENG ACUAN LOKASI DEKAT GAPURA PERBATASAN JAWA TENGAH DAN JAWA TIMUR // PINGGIR KALI ",
                    "no_telp_pelapor": "081319053005",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING NOVEMBER 2021 STAND AKHIR:18596 (DATA PADA ACMT:18596 ). STAND APP TGL 16/01/2023  : 18529  RUMAH DIHUNI DAN BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN .PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5423020104221",
                    "waktu_lapor": "01/02/2023 13:27:32",
                    "waktu_response": "01/02/2023 13:54:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 33932230,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi astri nurarlan",
                    "alamat_pelapor": "PR MIRA BALIASE INDAH BLOK A NO 7 No.000 RT.0 RW.0 MARAWOLA",
                    "no_telp_pelapor": "6281387764061",
                    "keterangan_pelapor": "MUTASI_K (G9923020188387:perlu di Kunjungi) - Meteran tidak bisa menerima token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020104228",
                    "waktu_lapor": "01/02/2023 13:28:32",
                    "waktu_response": "01/02/2023 13:30:19",
                    "waktu_recovery": "01/02/2023 13:32:39",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROMLAH",
                    "alamat_pelapor": "KP BARU No. RT.2 RW.1 JURUMUDI",
                    "no_telp_pelapor": "62895626287",
                    "keterangan_pelapor": "Metran nya selalu menampilkan tulisan PERIKSA dan membuat gagal pengisian pocer, dua pocer sudah saya coba inpo tetangga harus lapor pln..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104229",
                    "waktu_lapor": "01/02/2023 13:28:34",
                    "waktu_response": "01/02/2023 13:30:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 33933669,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laili Anida",
                    "alamat_pelapor": "XX KP. BUMI KURIPAN SEKUMPUL NO. E-03 BANJA No.0 RT. RW.",
                    "no_telp_pelapor": "62895339561236",
                    "keterangan_pelapor": "MUTASI_K (G9923020188336:perlu penanganan petugas yantek) - ada kabel sambungan yg melentur rendah di jalan depan rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5323020100513",
                    "waktu_lapor": "01/02/2023 13:28:58",
                    "waktu_response": "01/02/2023 13:30:29",
                    "waktu_recovery": "01/02/2023 13:31:45",
                    "durasi_response_time": 91,
                    "durasi_recovery_time": 76,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11000166",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "KP PARAKAN SAAT  JL H AMUNG SUTARYA NO 41 RT 01/06 KEL CISARANTEN ENDAH KEC ARCAMANIK ",
                    "no_telp_pelapor": "08563323062",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN MCB KWH METER HILANG SEJAK PAGI DAN SUDAH MENDAPAT SURAT KEHILANGAN KEPOLISIAN. MOHON KONFIRMASI PELANGGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020104231",
                    "waktu_lapor": "01/02/2023 13:29:03",
                    "waktu_response": "01/02/2023 13:30:29",
                    "waktu_recovery": "01/02/2023 14:44:01",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 4412,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIQ FARHAN",
                    "alamat_pelapor": "PR GRAND SUTRA BL K5 NO 3 RT 13/10 KEL GELAM JAYA KEC PS KEMIS TGR",
                    "no_telp_pelapor": "02150830000",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI PROSES PS NON PELANGGAN  ( L/13200 VA ) DENGAN NO REG  5666029003230  SELAMA 7 HARI DARI  TGL 02/02/23  SAMPAI 8/2/23  PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104232",
                    "waktu_lapor": "01/02/2023 13:29:14",
                    "waktu_response": "01/02/2023 13:30:58",
                    "waktu_recovery": "01/02/2023 13:32:33",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HANAFI.M",
                    "alamat_pelapor": "JL PREPEDAN No. RT.3 RW.9 KAMAL",
                    "no_telp_pelapor": "6289562628704",
                    "keterangan_pelapor": "Apa ga bisa disambung hari ini aja pak, soalnya kami butuh watt nambah mesin ac baru ga kepake anak2 kepanasan..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5523020100518",
                    "waktu_lapor": "01/02/2023 13:29:54",
                    "waktu_response": "01/02/2023 14:47:30",
                    "waktu_recovery": "01/02/2023 15:26:26",
                    "durasi_response_time": 4656,
                    "durasi_recovery_time": 2336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAEFUL BAHRI",
                    "alamat_pelapor": "JL TAMBUN SELATAN NO 15 RT 1 RW 8 KEL CAKUNG TIMUR KEC CAKUNG KOTA JAKARTA TIMUR / DEKAT LAUNDRY FIRDAUS ",
                    "no_telp_pelapor": "08170060306",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 522 NO TOKEN  3050 2468 3653 2450 5167",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104237",
                    "waktu_lapor": "01/02/2023 13:29:58",
                    "waktu_response": "01/02/2023 13:31:10",
                    "waktu_recovery": "01/02/2023 13:32:27",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TUKIMIN",
                    "alamat_pelapor": "KP BARU No. RT.3 RW.1 JURUMUDI",
                    "no_telp_pelapor": "6289562628705",
                    "keterangan_pelapor": "Gagal dan Reject..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5123020100869",
                    "waktu_lapor": "01/02/2023 13:30:11",
                    "waktu_response": "01/02/2023 14:32:50",
                    "waktu_recovery": "01/02/2023 15:39:21",
                    "durasi_response_time": 3759,
                    "durasi_recovery_time": 3991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86041349266",
                    "nama_pelapor": "IBU DIAH ",
                    "alamat_pelapor": "PR GRIYA EMYA PERMAI  BLOK C NO 9 RT 1 RW 10 JL PARAK PEGAMBIRAN KEL AMPALU NAN DUA PULUH KEC LUBUK BEGALUNG KOTA PADANG/DEKAT MASJID PERUMAHAN",
                    "no_telp_pelapor": "082199642924",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN ADA PEMASANGAN TERALIS BESI, NO IDPEL 131035568454 NIK 1371064208650004 AN. SAFNI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020104239",
                    "waktu_lapor": "01/02/2023 13:30:09",
                    "waktu_response": "01/02/2023 13:38:29",
                    "waktu_recovery": "01/02/2023 14:24:58",
                    "durasi_response_time": 500,
                    "durasi_recovery_time": 2789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hesti Kartika",
                    "alamat_pelapor": "XX KUALA SAMBOJA No.0 RT. RW.",
                    "no_telp_pelapor": "6285391111291",
                    "keterangan_pelapor": "mau mindahin meteran karna rumah renovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMBOJA"
                },
                {
                    "no_laporan": "K5423020104241",
                    "waktu_lapor": "01/02/2023 13:30:23",
                    "waktu_response": "01/02/2023 13:46:02",
                    "waktu_recovery": "01/02/2023 14:06:28",
                    "durasi_response_time": 939,
                    "durasi_recovery_time": 1226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": " JL PAUS RAYA  KOMP TNI AL BLOK E NO 75 RT-006 / RW-013 KEL JATI KRAMAT KEC JATI ASIH KOTA BEKASI / DEKAT BALAI PENGOBATAN TNI AL",
                    "no_telp_pelapor": "0218470209",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. TGL 25/01/2022 ADA PROSES PERGANTIAN APP KARENA TERBAKARA SESUAI INFO PELANGGAN PADA APP LAMA NO METER 14450651360 SISA 39.98 KWH (DAN MASIH ADA TOKEN YANG BELUM DI INPUT 50960740134160115400 42.60 KWH PERGANTIA KWH PERTAMA) MOHON AGAR DI LAKUKAN KONVERSI KE DAYA BARU NO METER 14450651360\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104242",
                    "waktu_lapor": "01/02/2023 13:30:15",
                    "waktu_response": "01/02/2023 13:59:25",
                    "waktu_recovery": "01/02/2023 14:16:45",
                    "durasi_response_time": 1750,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sun Tari",
                    "alamat_pelapor": "JL ANCOL SELATAN No. RT.14 RW.1 SUNTER AGU",
                    "no_telp_pelapor": "6281283625031",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik gagal terus sudah di coba berkali kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104243",
                    "waktu_lapor": "01/02/2023 13:30:24",
                    "waktu_response": "01/02/2023 13:30:33",
                    "waktu_recovery": "01/02/2023 13:58:33",
                    "durasi_response_time": 9,
                    "durasi_recovery_time": 1680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANWAR",
                    "alamat_pelapor": "KP PABUARAN NO 6 RT-4 / RW-1 KEL MANIS JAYA KEC JATIUWUNG . KOTA TANGERANG. ACUAN: DEKAT MUSHOLLAH ATTAUFIK. ",
                    "no_telp_pelapor": "081113509934",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN  SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA= 18,13 KWH .NO TOKEN = 28866771735468479748",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104244",
                    "waktu_lapor": "01/02/2023 13:30:51",
                    "waktu_response": "01/02/2023 14:48:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4682,
                    "durasi_recovery_time": 33928959,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yudhan",
                    "alamat_pelapor": "DK TEGALREJO RT 03/02 GODOG No.0 RT.3 RW.2 POLOKARTO",
                    "no_telp_pelapor": "6285713082340",
                    "keterangan_pelapor": "MUTASI_K (G9923020188430:perlu cek petugas, voltase drop pagi sd sore hampir setiap hari) - Voltase drop alias naik turun saat pagi sampe siang hari. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5423020104247",
                    "waktu_lapor": "01/02/2023 13:31:21",
                    "waktu_response": "01/02/2023 13:31:59",
                    "waktu_recovery": "01/02/2023 13:32:41",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAFAR",
                    "alamat_pelapor": "PR BUMI KAYANA BLOK B12 RT 02 RW 03 KEL CIKADUT KEC CIMENYAN KODE POS 40191",
                    "no_telp_pelapor": "085885734744",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI SRI HASTUTI MENJADI MUHAMMAD JA'FAR SODIQ. DENGAN NO. KTP PEMILIK 3201262001950007 AN. MUHAMMAD JAFAR SODIQ. PEMOHON MENGAKU SEBAGAI PEMILIK",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020104248",
                    "waktu_lapor": "01/02/2023 13:31:22",
                    "waktu_response": "01/02/2023 14:09:36",
                    "waktu_recovery": "01/02/2023 17:21:10",
                    "durasi_response_time": 2294,
                    "durasi_recovery_time": 11494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PARRANG",
                    "alamat_pelapor": "BTN MINASA UPA BLOK M9 NO. 13 KEL MINASA UPA KEC RAPPOCINI KOTA MAKASSAR. ACUAN: DEKAT DENGANPINTU KOMPLEKS ANGGREK.",
                    "no_telp_pelapor": "085232056636",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN GESER JTR DIKARENAKAN KABEL TERSEBUT TERLALU DEKAT DENGAN BANGUNAN DENGAN NO. KTP PENANGGUNG JAWAB 7318054807890004 AN. STEPHIE SABATINI SUMBUNG DAN NO. KTP DIBERI KUASA 6404053107840004 AN. PARRANG PURNAMA. PEMOHON MENGAKU SEBAGAI DIBERI KUASA. LU/ CC.54.IFUL123.LC TGL 1/2/2023 / 14:08",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020104251",
                    "waktu_lapor": "01/02/2023 13:32:01",
                    "waktu_response": "01/02/2023 13:33:26",
                    "waktu_recovery": "01/02/2023 14:56:19",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 4973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam prayudi",
                    "alamat_pelapor": "JL GD KIRANA BRT III No.0 RT.0",
                    "no_telp_pelapor": "6289618389346",
                    "keterangan_pelapor": "SELAMAT SIANG PLN . Kami pelanggan pln mengajukan prabayar u menghindari TUNGGAKAN LISTRIK .kami mohon segera di pasang dan diselesaikan  hanya ganti mesin listrik nya aja .sebelum datang tlp dulu ya ...",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020104252",
                    "waktu_lapor": "01/02/2023 13:32:12",
                    "waktu_response": "01/02/2023 13:36:35",
                    "waktu_recovery": "01/02/2023 13:44:34",
                    "durasi_response_time": 263,
                    "durasi_recovery_time": 479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukhlis",
                    "alamat_pelapor": "DS MIBO KC.MERAXA RT.0 RW.0",
                    "no_telp_pelapor": "6285277477327",
                    "keterangan_pelapor": "Tagihan bulan Desember 2022",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020104253",
                    "waktu_lapor": "01/02/2023 13:32:17",
                    "waktu_response": "01/02/2023 13:35:11",
                    "waktu_recovery": "01/02/2023 13:36:55",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE RADFORD No.10 GD SERPONG",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104254",
                    "waktu_lapor": "01/02/2023 13:32:22",
                    "waktu_response": "01/02/2023 13:38:37",
                    "waktu_recovery": "01/02/2023 14:32:54",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 3257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anisa elvia",
                    "alamat_pelapor": "dusun sidogolong RT 13 rw 06,desa watugolong",
                    "no_telp_pelapor": "6282243001889",
                    "keterangan_pelapor": "kenapa tagihan saya bisa banyak lagi ya? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020104255",
                    "waktu_lapor": "01/02/2023 13:32:41",
                    "waktu_response": "01/02/2023 13:35:21",
                    "waktu_recovery": "01/02/2023 13:37:02",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ELVISTA No.11 GD SERPONG",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020100982",
                    "waktu_lapor": "01/02/2023 13:32:55",
                    "waktu_response": "01/02/2023 14:01:50",
                    "waktu_recovery": "01/02/2023 15:30:48",
                    "durasi_response_time": 1735,
                    "durasi_recovery_time": 5338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "PR PURI KEMANG CLUSTER NO C22 BLOK- DIJEMBATAN 14 RAWALUMBU KEL BOJONG RAWALUMBU KEC RAWALUMBU KOTA BEKASI // DEKAT TAMAN ",
                    "no_telp_pelapor": "6287875756006",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN PULSA TOKEN . VKRN 43 . SISA KWH 1665 KWH NO TOKEN: 61801300522835022473",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104256",
                    "waktu_lapor": "01/02/2023 13:33:02",
                    "waktu_response": "01/02/2023 13:35:32",
                    "waktu_recovery": "01/02/2023 13:37:12",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "JL KEBAYORAN REGENCY A-4-35",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100516",
                    "waktu_lapor": "01/02/2023 13:33:18",
                    "waktu_response": "01/02/2023 13:35:45",
                    "waktu_recovery": "01/02/2023 13:42:10",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MITA",
                    "alamat_pelapor": "JL PHH MUSTOPA  NO 22 RT-6 / RW-15 KEL - KEC. CIBEUNYING KIDUL KOTA BANDUNG /DPN ITENAS BILLBOARD ",
                    "no_telp_pelapor": "0227211800",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN DIKARENAKAN UPDATE VKRN 43. PTL NYALA . NO STROOM 6029 6255 1125 6383 8036",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020104257",
                    "waktu_lapor": "01/02/2023 13:33:10",
                    "waktu_response": "01/02/2023 14:19:34",
                    "waktu_recovery": "01/02/2023 14:54:53",
                    "durasi_response_time": 2784,
                    "durasi_recovery_time": 2119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN  DESA BAHO MAKMUR, NO- RT - / RW - DS I KEC BAHODOPI KAB MOROWALI, SULAWESI TENGAH // -",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 16/04/22 PEMBAYARAN PROSES PB DENGAN NO AGENDA 312119912204123937 DAN NO REG 3121112043694, DAN NO REG 3121112043693 . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR K5423013004335, NAMUN BELUM ADA TINDAK LANJUT\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104258",
                    "waktu_lapor": "01/02/2023 13:33:32",
                    "waktu_response": "01/02/2023 13:40:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 440,
                    "durasi_recovery_time": 33933040,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi Hianto Susanto",
                    "alamat_pelapor": "Gg. Bromo No.12",
                    "no_telp_pelapor": "62816695373",
                    "keterangan_pelapor": "MUTASI_K (G9923020188348:PERIKSA) - karena kwh meter selalu ada tulisan periksa mohon dikirim kode 20 digit agar saya bisa isi token sendiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GOMBONG"
                },
                {
                    "no_laporan": "K5523020100525",
                    "waktu_lapor": "01/02/2023 13:33:33",
                    "waktu_response": "01/02/2023 13:46:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 763,
                    "durasi_recovery_time": 33932716,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "JL LEBAK REJO UTARA 1 NO 31 A RT-1 / RW-3 KEL DUKUH SETRO KEC TAMBAK SARI SURABAYA LOKASI : ",
                    "no_telp_pelapor": "083147833872",
                    "keterangan_pelapor": "MUTASI_K (G9923020188355:gagal entri token) - 1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA.  DENGAN SISA KWH = 19. NO TOKEN : 0668 1817 6582 7564 8584\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5423020104260",
                    "waktu_lapor": "01/02/2023 13:33:52",
                    "waktu_response": "01/02/2023 14:02:01",
                    "waktu_recovery": "01/02/2023 15:27:40",
                    "durasi_response_time": 1689,
                    "durasi_recovery_time": 5139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. LINGGA",
                    "alamat_pelapor": "JL GESENG BABAKAN  RT-4 / RW-4 NO 0 KEL. MUSTIKA SARI KEC. MUSTIKA JAYA // DEKAT TOKO MAMA DEPAN ",
                    "no_telp_pelapor": "08988342678",
                    "keterangan_pelapor": "TGL 26/08/22   PENANGANAN GANGGUAN PADA APP DIKARENAKAN RUSAK  OLEH PETUGAS DAN DIBERIKAN SURAT BERITA ACARA DENGAN NO LG 046136. DAN PENANGANAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.MOHON SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104263",
                    "waktu_lapor": "01/02/2023 13:34:08",
                    "waktu_response": "01/02/2023 13:39:35",
                    "waktu_recovery": "01/02/2023 14:04:55",
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 1520,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur rohmad",
                    "alamat_pelapor": "babakan asem rt02/08 teluk naga tangerang ",
                    "no_telp_pelapor": "628871668381",
                    "keterangan_pelapor": "token tidak bisa terisi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104264",
                    "waktu_lapor": "01/02/2023 13:34:11",
                    "waktu_response": "01/02/2023 13:40:42",
                    "waktu_recovery": "01/02/2023 13:46:18",
                    "durasi_response_time": 391,
                    "durasi_recovery_time": 336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sahriani Nasution",
                    "alamat_pelapor": "JL AMPUNG SIALA",
                    "no_telp_pelapor": "6283173265100",
                    "keterangan_pelapor": "gagal masuk token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020104269",
                    "waktu_lapor": "01/02/2023 13:34:53",
                    "waktu_response": "01/02/2023 14:13:24",
                    "waktu_recovery": "01/02/2023 15:13:29",
                    "durasi_response_time": 2311,
                    "durasi_recovery_time": 3605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM MATONDANG",
                    "alamat_pelapor": "JL IMAM BONJOL  DS PADANGMATINGGI KEC PADANG SIDEMPUAN SELATAN KOTA PADANG SIDEMPUAN ACUAN DEKAT JEMBATAN ",
                    "no_telp_pelapor": "082162092861",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL PADAM) SISA 62.3 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5523020100527",
                    "waktu_lapor": "01/02/2023 13:35:20",
                    "waktu_response": "01/02/2023 13:55:39",
                    "waktu_recovery": "01/02/2023 16:00:52",
                    "durasi_response_time": 1219,
                    "durasi_recovery_time": 7513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURIADI",
                    "alamat_pelapor": "JL PONDOK KOPI UJUNG NO 28 RT-3 / RW-04 KEL PONDOK KOPI KEC DUREN SAWIT KOTA JAKARTA TIMUR LOKASI : PADA TPS PONDOK KOPI UJUNG",
                    "no_telp_pelapor": "6285711708806",
                    "keterangan_pelapor": "TGL 26/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN TELAH DILUNASI VIA BANK DKI. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104276",
                    "waktu_lapor": "01/02/2023 13:36:04",
                    "waktu_response": "01/02/2023 13:47:09",
                    "waktu_recovery": "01/02/2023 13:54:06",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AYAT MUHAYAT",
                    "alamat_pelapor": "JL KP BONGBORONGAN RT-1 / RW-1 NO 6 KEL DESA JAYANTI KEC JAYANTI KAB TANGERANG ACUAN : PERBATASAN TANGERANG SERANG",
                    "no_telp_pelapor": "085211314177",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14046800695 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, \\nSTATUS PADA DATA AP2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA KWH = 17,22 KWH (PTL TDK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104278",
                    "waktu_lapor": "01/02/2023 13:36:04",
                    "waktu_response": "01/02/2023 13:47:43",
                    "waktu_recovery": "01/02/2023 13:57:39",
                    "durasi_response_time": 699,
                    "durasi_recovery_time": 596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk / ibu PLN,  saya mintak info untuk permohonan pindah KWH meter no register 55100330240878 yg sdh di bayarkan per Tgl 26 - 01 - 2023 namun smpk sekarang blm ad tindak lanjut dr PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104279",
                    "waktu_lapor": "01/02/2023 13:36:10",
                    "waktu_response": "01/02/2023 13:38:04",
                    "waktu_recovery": "01/02/2023 14:17:08",
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 2344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ifa nuroida",
                    "alamat_pelapor": "DS WONOREJO No.039 RT.014 RW.05 BLANDIT",
                    "no_telp_pelapor": "6281235270301",
                    "keterangan_pelapor": "mengapa meteran saya bulan januari ini pembayaran nya turunya kok banyak apakah kwh nya macet kalau macet segera di ganti saya takut belakang nya tambah banyak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020104280",
                    "waktu_lapor": "01/02/2023 13:36:14",
                    "waktu_response": "01/02/2023 13:38:58",
                    "waktu_recovery": "01/02/2023 15:16:38",
                    "durasi_response_time": 164,
                    "durasi_recovery_time": 5860,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL KEBON KACANG 39 NO 32 RT  15 RW 4 KEL  KEBON KACANG KEC TANAH ABANG ACUAN: MASUK HOTEL ANA ",
                    "no_telp_pelapor": "0213146840",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP. PEMOHON SELAKU PEMILIK PERSIL. SESUAI INFO PELANGGAN BELUM ADA TINDAKLANJUT ATAU KONFIRMASI DARI PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104282",
                    "waktu_lapor": "01/02/2023 13:36:36",
                    "waktu_response": "01/02/2023 14:13:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2218,
                    "durasi_recovery_time": 33931078,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "indri nurhayanti",
                    "alamat_pelapor": "PR GRIYA SAKINAH 2 GEDONGAN No.C5 RT.0 RW.0 GEDONGAN",
                    "no_telp_pelapor": "6281232470787",
                    "keterangan_pelapor": "MUTASI_K (G9923020188394:. ) - token gagal layar periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020104285",
                    "waktu_lapor": "01/02/2023 13:36:45",
                    "waktu_response": "01/02/2023 13:40:11",
                    "waktu_recovery": "01/02/2023 13:43:33",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL SOEKARNO HATTA No.450 RT.0 RW.0 BATUNUNGGA",
                    "no_telp_pelapor": "6289694049277",
                    "keterangan_pelapor": "Token Gagal di Reload\\nPIC Arief 089694049277",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020104287",
                    "waktu_lapor": "01/02/2023 13:37:17",
                    "waktu_response": "01/02/2023 13:50:48",
                    "waktu_recovery": "01/02/2023 17:09:59",
                    "durasi_response_time": 811,
                    "durasi_recovery_time": 11951,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Apriansyah",
                    "alamat_pelapor": "DS PRABUMULIH 2 No.",
                    "no_telp_pelapor": "6282377239855",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA BELITI"
                },
                {
                    "no_laporan": "K5423020104290",
                    "waktu_lapor": "01/02/2023 13:37:54",
                    "waktu_response": "01/02/2023 13:54:21",
                    "waktu_recovery": "01/02/2023 14:14:46",
                    "durasi_response_time": 987,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LALU AHAMAD FAOZAN",
                    "alamat_pelapor": "DN PAOK GADING No.0 RT.0 RW.0 SEDAU",
                    "no_telp_pelapor": "6285921355552",
                    "keterangan_pelapor": "Tidak bisa memasukkan pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020104292",
                    "waktu_lapor": "01/02/2023 13:37:59",
                    "waktu_response": "01/02/2023 13:39:44",
                    "waktu_recovery": "01/02/2023 13:42:05",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "JL JL DANAU POSO 6 BLK AA-06-22",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100518",
                    "waktu_lapor": "01/02/2023 13:38:22",
                    "waktu_response": "01/02/2023 13:43:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 33932878,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22102287798",
                    "nama_pelapor": "BP DARMAWAN ",
                    "alamat_pelapor": "JL WILIS ARUM   KK WILIS ARUM NO 9 BLOK IID RT-024 / RW-05 KEL CAMPUREJO KEC MOJOROTO KOTA KEDIRI",
                    "no_telp_pelapor": "6285749083933",
                    "keterangan_pelapor": "MUTASI_K (G9923020188352:KCT ) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 23.97 KWH NO METER 22102287798. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5423020104301",
                    "waktu_lapor": "01/02/2023 13:38:25",
                    "waktu_response": "01/02/2023 13:56:12",
                    "waktu_recovery": "01/02/2023 15:20:34",
                    "durasi_response_time": 1067,
                    "durasi_recovery_time": 5062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siska",
                    "alamat_pelapor": "KP JATAKE No. RT.1 RW.2 JATAKE",
                    "no_telp_pelapor": "6289661995147",
                    "keterangan_pelapor": "kwh eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020104302",
                    "waktu_lapor": "01/02/2023 13:38:25",
                    "waktu_response": "01/02/2023 13:39:14",
                    "waktu_recovery": "01/02/2023 13:59:13",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 1199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU. DINI ",
                    "alamat_pelapor": "JL JL RADEN SALEH II NO. 28 GANG 6  RT-14 / RW-03 KEL. CIKINI KEC. MENTENG JAKPUS ",
                    "no_telp_pelapor": "081291008896",
                    "keterangan_pelapor": "TGL 24/01/23 PENANGANAN GANGGUAN APP PRABAYAR ERROR OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 14023268338.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104304",
                    "waktu_lapor": "01/02/2023 13:38:41",
                    "waktu_response": "01/02/2023 13:40:08",
                    "waktu_recovery": "01/02/2023 13:42:19",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "KP RANCA SERDANG No. RANCA IYUH",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104305",
                    "waktu_lapor": "01/02/2023 13:38:46",
                    "waktu_response": "01/02/2023 13:53:52",
                    "waktu_recovery": "01/02/2023 14:32:50",
                    "durasi_response_time": 906,
                    "durasi_recovery_time": 2338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": "PR GRIYA SINDANG MULYA INDAH BLOK K NO.11 KEL SINDANG MULYA KEC CIBARUSA KAB BEKASI, DEKAT MASJID ",
                    "no_telp_pelapor": "081311412227",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . PELANGGAN DENGAN ID METER 45087401399 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN. PADA DATA AP2T NO REG DIBATALKAN. PTL PADAM. PELANGGAN INGI DIKONFIRMASI TERKAIT TS P2TL. UPDATE LAPOR: CC.54.THENU PUKUL 14:03 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104307",
                    "waktu_lapor": "01/02/2023 13:39:09",
                    "waktu_response": "01/02/2023 13:39:52",
                    "waktu_recovery": "01/02/2023 13:42:26",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "PR MILANO 17 NO.17 No.",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104308",
                    "waktu_lapor": "01/02/2023 13:39:40",
                    "waktu_response": "01/02/2023 13:41:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 33932992,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "RUKO TAMBUN CITY BLOK E3- E5  KEL TAMBUN KEC TAMBUN UTARA KAB BEKASI.ACUAN HALTE MEATLAND",
                    "no_telp_pelapor": "02189510087",
                    "keterangan_pelapor": "MUTASI_K (G9923020188376:vkrn) - PELANGGAN GAGAL INPUT TOKEN  SETELAH UPGRADE VKRN 43 ( PTL  TIDAK PADAM ) SISA= 51.67 KWH NO TOKEN= 05675191099336598089",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020104310",
                    "waktu_lapor": "01/02/2023 13:39:46",
                    "waktu_response": "01/02/2023 13:56:26",
                    "waktu_recovery": "01/02/2023 15:20:46",
                    "durasi_response_time": 1000,
                    "durasi_recovery_time": 5060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "stenly",
                    "alamat_pelapor": "JL PEMBANGUNAN No. RT.3 RW.5 PORIS PLAW",
                    "no_telp_pelapor": "628974389492",
                    "keterangan_pelapor": "saat peng omputan data selalau timbul tulisan gagal di layar dg no aidipel 546106411526",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5123020100886",
                    "waktu_lapor": "01/02/2023 13:40:01",
                    "waktu_response": "01/02/2023 13:44:19",
                    "waktu_recovery": "01/02/2023 16:13:11",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 8932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M.NURDIN",
                    "alamat_pelapor": "JL MI MIFTAH US SAHADA KP GAGA RAWA GATEL NO.- RT-5 RW-7 KEL GAGA KEC CIPONDOH KOTA TANGERANG/BLKG CLUSTER PANDAN ",
                    "no_telp_pelapor": "081287404442",
                    "keterangan_pelapor": "MOHON BANTU GESER TIANG KARENA ADA RENOVASI UNTUK AKSES JALAN. / TERKAIT K5323012300228 BELUM DISURVEY ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104313",
                    "waktu_lapor": "01/02/2023 13:40:08",
                    "waktu_response": "01/02/2023 14:47:39",
                    "waktu_recovery": "01/02/2023 15:26:35",
                    "durasi_response_time": 4051,
                    "durasi_recovery_time": 2336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "JL RAYA CACING KM 1,5",
                    "no_telp_pelapor": "085161484221",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SETEMPAT APP HILANG . PELANGGAN TINDAK  BERSEDIA MELENGKAPI SURAT KETERANGAN HILANG DARI KEPOLISIAN . PLN 123  TELAH  MENJELASKAN SESUAI DENGAN KETENTUAN  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104317",
                    "waktu_lapor": "01/02/2023 13:40:26",
                    "waktu_response": "01/02/2023 13:50:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 620,
                    "durasi_recovery_time": 33932446,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "erni sanggareani",
                    "alamat_pelapor": "JL PAMIKUL BAWAH No. RT.2 RW.17 TEGAL GUND",
                    "no_telp_pelapor": "6283862439539",
                    "keterangan_pelapor": "MUTASI_K (G9923020188365:mcb jepret ) - mohon bantuan nya listrik padam, mcb jepret terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5223020101004",
                    "waktu_lapor": "01/02/2023 13:40:40",
                    "waktu_response": "01/02/2023 13:42:47",
                    "waktu_recovery": "01/02/2023 14:27:17",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 2670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "79710",
                    "nama_pelapor": "IBU DESTI",
                    "alamat_pelapor": "JL.MELATI BUNTU RT03/03 NO.26 RT 03/03 KEL HARJAMUKTI CIMANGGIS DEPOK JAWA BARAT. ACUAN LOKASI RUMAH DEPAN TKW. RUMAHNYA SAMPING WARUNG SOTO BU ARIE\\nDENGAN NO: K5423011604746, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d \\n1X6 JAM. ",
                    "no_telp_pelapor": "085694288552",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 11/01/2023 TELAH DILAKUKAN SURVEY OLEH PETUGAS TERKAIT PENGAJUAN PROSES GESER TIANG. DAN DIINFORMASIKAN AKAN DIINFORMASIKAN BIAYA PROSES TERSEBUT NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUTNYA.PELANGGAN PERNAH LAPOR \\nDENGAN NO: K5423012304677 DAN K5423011604746, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.  PELANGGAN MEMINTA SEGERA DITINDAK LANJUTI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104326",
                    "waktu_lapor": "01/02/2023 13:41:46",
                    "waktu_response": "01/02/2023 14:56:35",
                    "waktu_recovery": "01/02/2023 15:00:55",
                    "durasi_response_time": 4489,
                    "durasi_recovery_time": 260,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IKA",
                    "alamat_pelapor": "JL PER KOPI PERMAI NO B1 RT 3/1 KEL CISEUREUH KEC PURWAKARTA KAB PURWAKARTA ",
                    "no_telp_pelapor": "08122338609",
                    "keterangan_pelapor": "MOHON TINDAK LAJUT PELANGGAN INFORMASIKAN BAHWA INGIN MEMBANGUN RUMAH NAMUN ADA TIANG LISTRIK DI TANAH YANG AKAN DIBANGUN DAN PELANGGAN MENGINGINKAN UNTUK DI PINDAHKAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104327",
                    "waktu_lapor": "01/02/2023 13:41:59",
                    "waktu_response": "01/02/2023 14:01:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1144,
                    "durasi_recovery_time": 33931829,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suminah",
                    "alamat_pelapor": "JL MAYOR ALIAYANG DESA KAPUR No.",
                    "no_telp_pelapor": "6285899292362",
                    "keterangan_pelapor": "MUTASI_K (G9923020188378:tidak bisa isi token) - tdk bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020104329",
                    "waktu_lapor": "01/02/2023 13:42:15",
                    "waktu_response": "01/02/2023 13:43:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 33932905,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Albrian Tallas",
                    "alamat_pelapor": "DS NAIBONAT No. RT.7 RW.3",
                    "no_telp_pelapor": "6282188296288",
                    "keterangan_pelapor": "MUTASI_K (G9923020188351:mohon di cek petugas yantek) - METERAN PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020104330",
                    "waktu_lapor": "01/02/2023 13:42:22",
                    "waktu_response": "01/02/2023 14:07:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1521,
                    "durasi_recovery_time": 33931429,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wirna hubu",
                    "alamat_pelapor": "camar buha blok B",
                    "no_telp_pelapor": "6285298829228",
                    "keterangan_pelapor": "MUTASI_K (G9923020188386:untuk dicek) - Kilometer MCB hangus.tolong!!!!",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO UTARA"
                },
                {
                    "no_laporan": "K5423020104333",
                    "waktu_lapor": "01/02/2023 13:42:42",
                    "waktu_response": "01/02/2023 13:45:11",
                    "waktu_recovery": "01/02/2023 14:26:40",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 2489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "163889",
                    "nama_pelapor": "IBU MARMI",
                    "alamat_pelapor": "JL RAWA SIMPRUG NO 34 RT 04/05 KEL GROGOL SELATAN KEC KEBAYORAN LAMA JAKSEL// ACUAN : MASJID AL MARUF",
                    "no_telp_pelapor": "081214021345",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN TIDAK BERKURANG) SEJAK 2 HARI LALU KEMARIN TGL 31/01/23 ( PTL TIDAK PADAM ). ID METER 14203464772.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K3223020100245",
                    "waktu_lapor": "01/02/2023 13:42:42",
                    "waktu_response": "01/02/2023 14:09:28",
                    "waktu_recovery": "01/02/2023 20:08:32",
                    "durasi_response_time": 1606,
                    "durasi_recovery_time": 21544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMRAN",
                    "alamat_pelapor": "JL DG HAYO NO 49 RT 2 RW 2 KEL BITOA KEC MANGGALA KOTA MAKASSAR",
                    "no_telp_pelapor": "81340179518",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH TGL 01/2/2023 PUKUL 09.00/10.00 WITA, PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO IDPEL 321209506249 & NIK 7371122212700005",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020104335",
                    "waktu_lapor": "01/02/2023 13:43:04",
                    "waktu_response": "01/02/2023 13:45:10",
                    "waktu_recovery": "01/02/2023 13:47:30",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "JL JL KLP HYBRIDA UTR 7 GC-05-07",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104336",
                    "waktu_lapor": "01/02/2023 13:43:18",
                    "waktu_response": "01/02/2023 13:46:21",
                    "waktu_recovery": "01/02/2023 14:52:15",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 3954,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TENDRI ",
                    "alamat_pelapor": "JL NASKAH LR OGAN NO - RT - RW - KEL - KEC - ILIR TIMUR 2 PALEMBANG SAMPING KUBURAN ",
                    "no_telp_pelapor": "081286867716",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ISI TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM ) SISA : 149.43  KWH . NO TOKEN : 3881 2838 1634 7080 6679 CC.14.VERAWATI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020104337",
                    "waktu_lapor": "01/02/2023 13:43:12",
                    "waktu_response": "01/02/2023 13:45:16",
                    "waktu_recovery": "01/02/2023 14:04:40",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 1164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ratna",
                    "alamat_pelapor": "kp.tanjakan rt04 rw 02",
                    "no_telp_pelapor": "6289505965203",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104341",
                    "waktu_lapor": "01/02/2023 13:43:29",
                    "waktu_response": "01/02/2023 13:45:21",
                    "waktu_recovery": "01/02/2023 13:47:37",
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "PR GRH GADING SRPNG CRG GGS4 No.02 CURUG",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104344",
                    "waktu_lapor": "01/02/2023 13:43:44",
                    "waktu_response": "01/02/2023 13:49:06",
                    "waktu_recovery": "01/02/2023 13:59:25",
                    "durasi_response_time": 322,
                    "durasi_recovery_time": 619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma Dwi Mulyaningsih",
                    "alamat_pelapor": "JL KRAKATAU 4 RT.4 RW.1 KARANGTEMP",
                    "no_telp_pelapor": "6282138283387",
                    "keterangan_pelapor": "Selamat siang \\nMenanyakan untuk tagihan pembayaran kompensasi UJL jatuh tempo/migrasi listrik ini untuk apa ya? \\npembayaran kompensasi UJL ini tiap bulan atau 1 kali saat migrasi?\\n\\nMohon penjelasan \\nterimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5323020100524",
                    "waktu_lapor": "01/02/2023 13:43:54",
                    "waktu_response": "01/02/2023 15:03:43",
                    "waktu_recovery": "01/02/2023 15:55:40",
                    "durasi_response_time": 4789,
                    "durasi_recovery_time": 3117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIRA",
                    "alamat_pelapor": "JL. CISARANTEN KULON RT.01 RW.04, CISARANTEN KULON, ARCAMANIK, KOTA BANDUNG, JAWA BARAT",
                    "no_telp_pelapor": "085266777935",
                    "keterangan_pelapor": "PERMOHONAN PB BELUM ADA REALISASI DGN NO REGISTRASI 5357112129118. PEMBAYARAN PADA TGL 20/1/23. DAN PADA APLIKASI SUDAH SAMPAI PDL AWAL PERTGL 2/1/23. MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020104346",
                    "waktu_lapor": "01/02/2023 13:43:52",
                    "waktu_response": "01/02/2023 13:45:32",
                    "waktu_recovery": "01/02/2023 13:47:46",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE KAMINO No.03 GD SERPONG",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104347",
                    "waktu_lapor": "01/02/2023 13:43:53",
                    "waktu_response": "01/02/2023 13:54:06",
                    "waktu_recovery": "01/02/2023 15:01:42",
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 4056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sari Puji Aryanti",
                    "alamat_pelapor": "KP CIJAMBE SUKADAMAI No. RT.7 RW.4 CIKARANG S",
                    "no_telp_pelapor": "6285893162978",
                    "keterangan_pelapor": "saya sudah mengajukan kenaikan daya sejak tgl 28 januari'23, tapi sampai hari ini belum ada perubahan, sedangkan kondisinya token saya sudah mau habis & sudah susah untuk input nomer tiketnya (error) & sudah hampir 1 mg ini setiap sore lampu d rumah selalu redup, mohon untuk bisa segera d tindak lanjuti, tks... ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104349",
                    "waktu_lapor": "01/02/2023 13:44:10",
                    "waktu_response": "01/02/2023 13:45:43",
                    "waktu_recovery": "01/02/2023 13:47:56",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "JL GRIYA SERPONG ASRI BLK F4 No. RT.1 RW.5",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100525",
                    "waktu_lapor": "01/02/2023 13:44:10",
                    "waktu_response": "01/02/2023 14:21:43",
                    "waktu_recovery": "01/02/2023 14:52:49",
                    "durasi_response_time": 2253,
                    "durasi_recovery_time": 1866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000113801",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL SELAKOPI KMP BTN BLOK D NO 11 KEL SINDANG BARANG KEC BOGOR BARAT KOTA BOGOR ",
                    "no_telp_pelapor": "02518362112",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AKHIR PLN TGL 31/01/2023 = 49875 ST AKHIR PELANGGAN TGL 01/02/2023 = 49094 REKENING BELUM DILUNASI. PERSIL DIHUNI. KONDISI APP MUDAH DIJANGKAU. PETUGAS CATER TIDAK DIKETAHUI DATANG TIDAKNYA. IDPEL 538312133075",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5523020100542",
                    "waktu_lapor": "01/02/2023 13:44:38",
                    "waktu_response": "01/02/2023 13:59:07",
                    "waktu_recovery": "01/02/2023 14:16:38",
                    "durasi_response_time": 869,
                    "durasi_recovery_time": 1051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "JL SUKA JAYA RT-5 / RW-1 NO - KEL JELAMBAR BARU KEC GROGOL PETAMBURAN JAKARTA BARAT DKI JAKARTA ",
                    "no_telp_pelapor": "087830551302",
                    "keterangan_pelapor": "1 APP PRABAYAR  ( TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. APP TERTERA USED .\\nSISA PULSA :96.92 KWH \\nNO TOKEN : 49436506708848466398",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5523020100543",
                    "waktu_lapor": "01/02/2023 13:44:41",
                    "waktu_response": "01/02/2023 13:46:28",
                    "waktu_recovery": "01/02/2023 18:24:03",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 16655,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "JL PULAU NANGKA RT 02 RW 02 KEL RAWA BUAYA KEC CENGKARENG KOTA JAKBAR LOKASI: DEKAT MUSHOLLA HIDAYATUL KHOIRIYAH",
                    "no_telp_pelapor": "087884832681",
                    "keterangan_pelapor": "TGL 12/01/2023  REK JANUARI 2023 TELAH DILUNASI VIA BANK MANDIRI, NAMUN TGL 01/02/2023 ATAS INFO PELANGGAN DILAKUKAN PENYEGELAN. MOHON PENGECEKAN DAN TINDKALANJUT. PELANGGAN MENGHUBUNGI KEMBALI DAN BELUM ADA TINDAK LANJUT HINGGA SAAT INI. CC.54.MARTA.LC (14:08 ID TIKET 12G07UZ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5223020101014",
                    "waktu_lapor": "01/02/2023 13:45:26",
                    "waktu_response": "01/02/2023 13:47:28",
                    "waktu_recovery": "01/02/2023 15:43:57",
                    "durasi_response_time": 122,
                    "durasi_recovery_time": 6989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI AISYAH",
                    "alamat_pelapor": "JL CABE IV NO 64A RT-1 / RW-6 KEL PONDOK CABE ILIR KEC PAMULANG TANGSEL ",
                    "no_telp_pelapor": "6281532714338",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA. PADA TGL 25/01/2023 PELANGGAN DIDATANGI PETUGAS DAN DIBERIKAN SURAT PEMUTUSAN NAMUN KETIKA AKAN DILAKUKAN PEMBAYARAN REKENING BULAN JANUARI 2023 TSB SUDAH TERBAYARKAN, MOHON PELANGGAN DIHUBUNGI PERIHAL TSB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104354",
                    "waktu_lapor": "01/02/2023 13:45:18",
                    "waktu_response": "01/02/2023 13:57:58",
                    "waktu_recovery": "01/02/2023 14:21:48",
                    "durasi_response_time": 760,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad muttakin",
                    "alamat_pelapor": "Jl. Bebedilan No.10",
                    "no_telp_pelapor": "6289617377460",
                    "keterangan_pelapor": "kWh non token rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K2323020100158",
                    "waktu_lapor": "01/02/2023 13:45:43",
                    "waktu_response": "01/02/2023 13:48:32",
                    "waktu_recovery": "01/02/2023 15:55:54",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 7642,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14263268220",
                    "nama_pelapor": "BPK VALEN",
                    "alamat_pelapor": "JL INTAN RAYA PR RIMOR MADANI BINA MURNI  BLOK B NO 21 RT-5 KEL LOKTABAT UTARA KEC BANJARBARU UTARA  KOTA BANJARBARU ",
                    "no_telp_pelapor": "81253316575",
                    "keterangan_pelapor": "MOHON BANTUAN DAN TINDAKLANJUT,INFORMASI DARI PELANGGAN,PADA HARI INI SEGEL KWH METER BERKARAT DAN TERLEPAS DARI KWH METER ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020104357",
                    "waktu_lapor": "01/02/2023 13:45:51",
                    "waktu_response": "01/02/2023 13:47:35",
                    "waktu_recovery": "01/02/2023 13:59:06",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 691,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daryanto",
                    "alamat_pelapor": "JL MAYJEN DI PANJAITAN No.19 RT.1 RW.1 KARTOHARJO",
                    "no_telp_pelapor": "6285733537117",
                    "keterangan_pelapor": "entri pulsa gagal, minta tlong di cek, barang kali perlu KCT",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5523020100546",
                    "waktu_lapor": "01/02/2023 13:46:02",
                    "waktu_response": "01/02/2023 13:48:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 33932572,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AGUSTINUS JAL ",
                    "alamat_pelapor": "JL MENUJU ANFOA SELATAN NO :- DS KUANIKI RT-7 / RW-3 KEC TAKARI KAB KUPANG ",
                    "no_telp_pelapor": "082144839486",
                    "keterangan_pelapor": "MUTASI_K (G9923020188357:tlg di cek ke lokasi pelanggan) - 1 APP PRABAYAR TERTERA GAGAL . TIDAK BISA MEMASUKKAN PULSA. (PTL TIDAK PADAM)SISA PLS = 305 KWH \\nNO TOKEN : 1533 9516 3173 3874 7654 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020104359",
                    "waktu_lapor": "01/02/2023 13:46:02",
                    "waktu_response": "01/02/2023 14:09:56",
                    "waktu_recovery": "01/02/2023 14:11:41",
                    "durasi_response_time": 1434,
                    "durasi_recovery_time": 105,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BERNADUS JAUN",
                    "alamat_pelapor": "Dusun 3 Desa Singura",
                    "no_telp_pelapor": "6282213517980",
                    "keterangan_pelapor": "gagal memasukkan token listrik yang dibeli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARIGI"
                },
                {
                    "no_laporan": "K5423020104361",
                    "waktu_lapor": "01/02/2023 13:46:07",
                    "waktu_response": "01/02/2023 13:50:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33932440,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kamaluddin",
                    "alamat_pelapor": "JL TIRTA SAWITTO No.0 RT.0 RW.0 MACINNAE",
                    "no_telp_pelapor": "6285242132077",
                    "keterangan_pelapor": "MUTASI_K (G9923020188398:PELAYANAN GANGGUAN ) - sdh beli token, tetapi tdk dapat di input di kwh meter, tertera gagal di display kwh. mohon bantuan petugas untuk segera kelokasi, karena kondisi listrik padam. tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWITTO"
                },
                {
                    "no_laporan": "K5223020101015",
                    "waktu_lapor": "01/02/2023 13:46:26",
                    "waktu_response": "01/02/2023 13:48:13",
                    "waktu_recovery": "01/02/2023 14:06:11",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 1078,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1451046",
                    "nama_pelapor": "BP WINDU",
                    "alamat_pelapor": "JALAN KARANGSARI GANG SALYA NO. 1 DENPASAR. BR. BATUPARAS, DESA PADANGSAMBIAN KAJA, DENPASAR BARAT, DENPASAR 80117",
                    "no_telp_pelapor": "081805520464",
                    "keterangan_pelapor": "TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK SUDAH DILUNASI TGL 29/01/2023. PTL MINTA DISAMBUNG KEMBALI.",
                    "media": "Email",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104370",
                    "waktu_lapor": "01/02/2023 13:47:29",
                    "waktu_response": "01/02/2023 13:48:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 33932593,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Noh Elkana Lay",
                    "alamat_pelapor": "DS NUNKURUS KEC.KUPANG TIMUR KAB.KAB KUPANG No.0 RT. RW.",
                    "no_telp_pelapor": "6285333874015",
                    "keterangan_pelapor": "MUTASI_K (G9923020188358:tlg di cek ke lokasi pelanggan) - kwh meter eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020104371",
                    "waktu_lapor": "01/02/2023 13:47:31",
                    "waktu_response": "01/02/2023 13:51:41",
                    "waktu_recovery": "01/02/2023 14:00:12",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Berlin",
                    "alamat_pelapor": "JL KAPTEN TENDEAN No.0",
                    "no_telp_pelapor": "6281288801919",
                    "keterangan_pelapor": "Tolong gantikan kabel meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020104374",
                    "waktu_lapor": "01/02/2023 13:47:40",
                    "waktu_response": "01/02/2023 13:48:56",
                    "waktu_recovery": "01/02/2023 14:05:54",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad nurbadri",
                    "alamat_pelapor": "JL KADU BITUNG TGR",
                    "no_telp_pelapor": "6289637279916",
                    "keterangan_pelapor": "input kode token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104379",
                    "waktu_lapor": "01/02/2023 13:48:23",
                    "waktu_response": "01/02/2023 13:50:41",
                    "waktu_recovery": "01/02/2023 15:29:19",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 5918,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "83182",
                    "nama_pelapor": "BP INDRA KUSUMA PUTRA ",
                    "alamat_pelapor": "JL KARANG ANYAR RT2/RW5 NO 16 KEL PISANGAN BARU KEC MATRAMAN KOTA JAKTIM",
                    "no_telp_pelapor": "081280310412",
                    "keterangan_pelapor": "\\nTGL 31/01/23 PELANGGAN TELAH MELAKUAKN PEMBAYARAN UNTUK PENGAJUAN PROSES PINDAH APP DENGAN NO REG 5413032008196  .NAMUN HINGGA SAAT INI BELUM ADA REALISASI . PELANGGAN MENGINGINKAN AGAR APP SEGERA DIPINDAH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020104380",
                    "waktu_lapor": "01/02/2023 13:48:30",
                    "waktu_response": "01/02/2023 13:55:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 414,
                    "durasi_recovery_time": 33932168,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dika Sanjaya",
                    "alamat_pelapor": "DN BR. PANDE, KEDIRI No.",
                    "no_telp_pelapor": "6287861888252",
                    "keterangan_pelapor": "MUTASI_K (G9923020188366:teknik) - tdk bisa masukan token listrik karena lama tdk diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABANAN"
                },
                {
                    "no_laporan": "K5423020104382",
                    "waktu_lapor": "01/02/2023 13:48:36",
                    "waktu_response": "01/02/2023 14:19:20",
                    "waktu_recovery": "01/02/2023 15:05:55",
                    "durasi_response_time": 1844,
                    "durasi_recovery_time": 2795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMANANDUNG",
                    "alamat_pelapor": "JL RAYA CIANGSANA PABUARAN WETAN KP CIANGSANA RT 2/5  NO 27 KEL CIANGSANA KEC GUNUNG PUTRI KAB BOGOR. DEPAN GG H. ASTARI /SEBERANG TUKANG KAYU KUSEN ",
                    "no_telp_pelapor": "08976394323",
                    "keterangan_pelapor": "TGL 20/1/2023 BP DAN STROOM AWAL PROSES PB (B1T/1300 VA) DENGAN NO REG 5386512166149 DAN 5386512166148 TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TGL 24/1/2023 STATUS PADA AP2T PDL AWAL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5523020100551",
                    "waktu_lapor": "01/02/2023 13:48:51",
                    "waktu_response": "01/02/2023 14:04:25",
                    "waktu_recovery": "01/02/2023 14:16:23",
                    "durasi_response_time": 934,
                    "durasi_recovery_time": 718,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119857447",
                    "nama_pelapor": "BP PUTU KRISNA ",
                    "alamat_pelapor": "BR BALE AGUNG DS BUNGBUNGAN KEC BANJARANGKAN KAB KLUNGKUNG : A.N BP NENGAH ARYA ",
                    "no_telp_pelapor": "081994078024",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR , DENGAN ALASAN : RUMAH SUDAH SELESAI (PASKA RENOVASI). INFO PELANGGAN, PETUGAS MENYARAKAN YBS UNTUK MELAPOR KEMBALI, DAN TIDAK DIKENAKAN BIAYA KEMBALI KARENA SUDAH MELAKUKAN PEMBAYARAN PEMINDAHAN YG PERTAMA KAL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020104384",
                    "waktu_lapor": "01/02/2023 13:49:03",
                    "waktu_response": "01/02/2023 13:50:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 33932441,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fahmi",
                    "alamat_pelapor": "JL KURMA No.40 RT.8 RW.3 TUA TUNU I",
                    "no_telp_pelapor": "6283839394942",
                    "keterangan_pelapor": "MUTASI_K (G9923020188512:cek yantek) - pemasangan kabek meteran sumur bor, terlalu rendah lewat samping rumah pak Amirudin/Sepriyanto, khawatir bahaya kena orang dan seng.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020104385",
                    "waktu_lapor": "01/02/2023 13:49:03",
                    "waktu_response": "01/02/2023 13:58:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 563,
                    "durasi_recovery_time": 33931986,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daryanto",
                    "alamat_pelapor": "JL MT HARYONO No.001 RT. 0 RW. 0 JATIREJO",
                    "no_telp_pelapor": "6285733537117",
                    "keterangan_pelapor": "entri token gagal, mungkin perlu kode KCT, Minta tlng di cek pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020104386",
                    "waktu_lapor": "01/02/2023 13:49:11",
                    "waktu_response": "01/02/2023 13:49:34",
                    "waktu_recovery": "01/02/2023 13:50:30",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. MUHAMAD B",
                    "alamat_pelapor": "JL TANJUNGPURA No. RT.5 RW.5 PEGADUNGAN",
                    "no_telp_pelapor": "6289562627583",
                    "keterangan_pelapor": "pengajuan meter token..",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5323020100528",
                    "waktu_lapor": "01/02/2023 13:49:15",
                    "waktu_response": "01/02/2023 13:51:41",
                    "waktu_recovery": "01/02/2023 14:22:43",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 1862,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000072241",
                    "nama_pelapor": "IBU TASYA ",
                    "alamat_pelapor": "KP GENTONG     NO     225  RT-003 / RW-07  KEL PASIR HALANG KEC SUKARAJA KAB SUKABUMI  ",
                    "no_telp_pelapor": "02517544618",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN GANGGUAN ,  PETUGAS SUDAH DATANG DAN MENYAMBUNG LANGSUNG   NAMUN BELUM ADA TINDAK LANJUT . PTL  NYALA.  DIBERIKAN BA    . MOHON DIBANTU DAN KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAJA"
                },
                {
                    "no_laporan": "K5423020104387",
                    "waktu_lapor": "01/02/2023 13:49:18",
                    "waktu_response": "01/02/2023 13:55:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 33932171,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nofrits Dipan",
                    "alamat_pelapor": "depan Alfamidi tatelu, pertigaan ",
                    "no_telp_pelapor": "6281543214982",
                    "keterangan_pelapor": "MUTASI_K (G9923020188367:gangguan) - pulsa listrik tidak bisa masuk. gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AIRMADIDI"
                },
                {
                    "no_laporan": "K5423020104388",
                    "waktu_lapor": "01/02/2023 13:49:27",
                    "waktu_response": "01/02/2023 13:51:42",
                    "waktu_recovery": "01/02/2023 16:17:04",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 8722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ILMI",
                    "alamat_pelapor": "JL KARET BELAKANG NO 17 - RT-8 / RW-7 KEL KARET KUNINGAN KEC SETIABUDI KOTA JAKSEL // DEKAT SMK DARUL ULUM ",
                    "no_telp_pelapor": "082112488996",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER SR TETANGGA YBS DIKARENAKAN RENOVASI. PEMOHON SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104389",
                    "waktu_lapor": "01/02/2023 13:49:19",
                    "waktu_response": "01/02/2023 13:57:39",
                    "waktu_recovery": "01/02/2023 14:36:43",
                    "durasi_response_time": 500,
                    "durasi_recovery_time": 2344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUJI",
                    "alamat_pelapor": "JL JL.TERATAI RT.007/RW.001, PUHTI, KARANGJATI, KAB. NGAWI, JAWA TIMUR",
                    "no_telp_pelapor": "082118508500",
                    "keterangan_pelapor": "TGL 25/01/2023 PEMBAYARAN PROSES PB (B1T / 1300 VA) DENGAN NO AGENDA 515049912301248684 DAN NO REG 5150412135226. TGL 30/01/2023 STATUS AP2T PEMBATALAN PERMOHONAN, PELANGGAN TIDAK MERASA MELAKUKAN PEMBATALAN DAN MENGINGINKAN AGAR DILAKUKAN REALISASI SECEPATNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5423020104390",
                    "waktu_lapor": "01/02/2023 13:49:26",
                    "waktu_response": "01/02/2023 14:29:10",
                    "waktu_recovery": "01/02/2023 15:06:09",
                    "durasi_response_time": 2384,
                    "durasi_recovery_time": 2219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022625066",
                    "nama_pelapor": "BP SUDARMAJI",
                    "alamat_pelapor": "JL PALEM RAYA KK GRY ALAM SENTOSA BLOK  X15 NO 2 KEL PASIR ANGIN KEC CILEUNGSI KAB BOGOR (DEKAT SD CINYOSOK 02)",
                    "no_telp_pelapor": "081381780122",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER : 14022625066 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2PST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! (PTL TIDAK PADAM). SISA 20 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5323020100529",
                    "waktu_lapor": "01/02/2023 13:49:35",
                    "waktu_response": "01/02/2023 14:04:24",
                    "waktu_recovery": "01/02/2023 14:05:23",
                    "durasi_response_time": 889,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TATA SUTARYA",
                    "alamat_pelapor": "JL ARUM SARI 1 NO.8 RT 1 RW 12 KEL BABAKAN SARI KEC KIARACONDONG KOTA BANDUNG ",
                    "no_telp_pelapor": "0811217272",
                    "keterangan_pelapor": "MOHON BANTU KONFIRMASI PELANGGAN UNTUK INFO NO IDPEL A.N \\nTATA SUTARYA DAYA 1300VA TARIF RUMANG TINGGAL. BERALAMAT JL ARUM SARI 1 NO.8 RT 1 RW 12 KEL BABAKAN SARI KEC KIARACONDONG KOTA BANDUNG. KARENA DI KWH METER SUDAH TIDAK LAGI TERPASANG DAN TIDAK ADA STRUK PEMBAYARAN SEBELUMNYA/CC.53.NIA PKL 14.00 PELANGGAN MENGHUBUNGI KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020104391",
                    "waktu_lapor": "01/02/2023 13:49:45",
                    "waktu_response": "01/02/2023 13:50:58",
                    "waktu_recovery": "01/02/2023 14:34:03",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 2585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU JESSI",
                    "alamat_pelapor": "PR BSD SEKTOR 12 JL SATRA KENCANA I BL V NO. 36 KEL CIATER KEC SERPONG KOTA TANGERANG SELATAN ",
                    "no_telp_pelapor": "081284732477",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES UBAH NAMA SUSILOWATI MENJADI CESSY DIKARENAKAN ADA RENOVASI DENGAN ID PEL 546200562882. PEMOHON SEBAGAI PEMILIK BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104392",
                    "waktu_lapor": "01/02/2023 13:49:38",
                    "waktu_response": "01/02/2023 14:29:32",
                    "waktu_recovery": "01/02/2023 17:07:29",
                    "durasi_response_time": 2394,
                    "durasi_recovery_time": 9477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sony Septiana",
                    "alamat_pelapor": "PR CITRA GRAHA 3/SEI BELUMAI No.B8 RT.0 RW.0 DESA TANJU",
                    "no_telp_pelapor": "628116058282",
                    "keterangan_pelapor": "Nomor token yg dibeli tidak valid",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020104395",
                    "waktu_lapor": "01/02/2023 13:49:43",
                    "waktu_response": "01/02/2023 13:51:10",
                    "waktu_recovery": "01/02/2023 13:54:01",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "JL PER GRIYA SERPONG ASRI E-7-13",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104397",
                    "waktu_lapor": "01/02/2023 13:50:04",
                    "waktu_response": "01/02/2023 13:51:19",
                    "waktu_recovery": "01/02/2023 13:54:08",
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE SHEFFILD No.29 GD SERPONG",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104400",
                    "waktu_lapor": "01/02/2023 13:50:24",
                    "waktu_response": "01/02/2023 13:51:40",
                    "waktu_recovery": "01/02/2023 13:54:15",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "JL MAWADAH No. RT.0 RW.0 KELAPA DUA",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100531",
                    "waktu_lapor": "01/02/2023 13:50:30",
                    "waktu_response": "01/02/2023 13:55:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 33932176,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANANG",
                    "alamat_pelapor": "DUSUN KESAMBAHAN KAJA NO - DESA JATILUWIH KEC PENEBEL KAB TABANAN. ACUAN DEKAT KANDANG AYAM ",
                    "no_telp_pelapor": "085974015335",
                    "keterangan_pelapor": "MUTASI_K (G9923020188368:teknik) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 NO METER 32116493399  SISA TOKEN 194,24 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TABANAN"
                },
                {
                    "no_laporan": "K5423020104401",
                    "waktu_lapor": "01/02/2023 13:50:42",
                    "waktu_response": "01/02/2023 13:57:37",
                    "waktu_recovery": "01/02/2023 14:09:14",
                    "durasi_response_time": 415,
                    "durasi_recovery_time": 697,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JOE Jo",
                    "alamat_pelapor": "KP SARIPIN No.0 RT.3 RW.12 SUKANAGARA",
                    "no_telp_pelapor": "6281380144440",
                    "keterangan_pelapor": "pengisian token selalu gagal. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104403",
                    "waktu_lapor": "01/02/2023 13:50:46",
                    "waktu_response": "01/02/2023 13:51:51",
                    "waktu_recovery": "01/02/2023 13:54:23",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "PR MALIBU INLAND No.37",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104418",
                    "waktu_lapor": "01/02/2023 13:52:09",
                    "waktu_response": "01/02/2023 13:54:37",
                    "waktu_recovery": "01/02/2023 15:37:31",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 6174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh haryanto",
                    "alamat_pelapor": "JL BALAI DESA LAMA , KEL KADEMANGAN No.",
                    "no_telp_pelapor": "6281212400678",
                    "keterangan_pelapor": "Pengajuan tambah daya sudah 1 bulan, namun belum ada progress pemasangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104422",
                    "waktu_lapor": "01/02/2023 13:52:16",
                    "waktu_response": "01/02/2023 13:58:10",
                    "waktu_recovery": "01/02/2023 15:30:03",
                    "durasi_response_time": 354,
                    "durasi_recovery_time": 5513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harto Junarko",
                    "alamat_pelapor": "KP UJUNG HARAPAN No.0 RT.001 RW.01 K ABANG T",
                    "no_telp_pelapor": "6287787145690",
                    "keterangan_pelapor": "Listrik padam tiba tiba. sudah lebih dari 10 menit.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020104424",
                    "waktu_lapor": "01/02/2023 13:52:18",
                    "waktu_response": "01/02/2023 14:05:58",
                    "waktu_recovery": "01/02/2023 14:53:51",
                    "durasi_response_time": 820,
                    "durasi_recovery_time": 2873,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119297081",
                    "nama_pelapor": "BP EDI",
                    "alamat_pelapor": "JL KEMANG SRI RAYA NO 46 C KAV POLRI NO 48  RT-1 / RW-3 KEL JATI MAKMUR KEC PONDOKGEDE KOTA BEKASI > SEBELUM POM BENSIN SEBRANG INDOSAT",
                    "no_telp_pelapor": "085384480163",
                    "keterangan_pelapor": "TGL31/1/23  TUNGGAKAN REK  JAN 23 BERIKUT BK  TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SHUN TRIP ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104426",
                    "waktu_lapor": "01/02/2023 13:52:31",
                    "waktu_response": "01/02/2023 13:52:53",
                    "waktu_recovery": "01/02/2023 13:53:48",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 55,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DUAT",
                    "alamat_pelapor": "KP ALASTUA No. RT.1 RW.4 SEMANAN",
                    "no_telp_pelapor": "6289562627530",
                    "keterangan_pelapor": "limit pembatas PLN sering gagal fungsi..",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104431",
                    "waktu_lapor": "01/02/2023 13:53:01",
                    "waktu_response": "01/02/2023 14:15:14",
                    "waktu_recovery": "01/02/2023 15:16:49",
                    "durasi_response_time": 1333,
                    "durasi_recovery_time": 3695,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "JL MAKAM PAHLAWAN RT-1 / RW-6 NO 24 KEL PONDOK RAJEG KEC CIBINONG KAB BOGOR // DEKAT POM BENSIN PONDOK RAJEG",
                    "no_telp_pelapor": "082110633148",
                    "keterangan_pelapor": "\\nTGL 01/02/23 PELANGGAN DENGAN NO METER 56900096597 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN PADA DATA P2APST NO METER TSB TERTERA BLOCKING PEMBELIAN NAMUN APDA DATA AP2T TIDAK ADA TRANSAKSI TS ATAUPUN TAGIHAN LAINNYA. PTL HAMPIR PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104432",
                    "waktu_lapor": "01/02/2023 13:53:11",
                    "waktu_response": "01/02/2023 13:55:53",
                    "waktu_recovery": "01/02/2023 15:53:10",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 7037,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MANURUNG",
                    "alamat_pelapor": "JL PERSATUAN RT 4/1 NO.135 KP RUMBUT KEL PASIR GUNUNG SELATAN KEC CIMANGGIS KOTA DEPOK",
                    "no_telp_pelapor": "081213244441",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101850, TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104435",
                    "waktu_lapor": "01/02/2023 13:53:10",
                    "waktu_response": "01/02/2023 14:48:05",
                    "waktu_recovery": "01/02/2023 15:03:03",
                    "durasi_response_time": 3295,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Juwarto",
                    "alamat_pelapor": "PR QORYATUSSALAM C No.01 RT.0 RW.0 SUKMAJAYA",
                    "no_telp_pelapor": "6281210375151",
                    "keterangan_pelapor": "Sy barusan ngisi token nominal Rp1jt, kenapa di lauar meter muncul angka 220 (bukan angka kwh yg baru saya entry)?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020104439",
                    "waktu_lapor": "01/02/2023 13:53:39",
                    "waktu_response": "01/02/2023 14:37:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2626,
                    "durasi_recovery_time": 33929647,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SISKASARI",
                    "alamat_pelapor": "JL TANJUNG API2 PERUMAHAN BSA BLOK M NO. 7",
                    "no_telp_pelapor": "085369922808",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 27690, ST APP TGL 1/2/2023 = \\n27393. REK BELUM DILUNASI. RUMAH JARANG DIHUNI RUMAH BERPAGAR DAN DIKUNCI. PETUGAS TIDAK RUTIN DATANG. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020104441",
                    "waktu_lapor": "01/02/2023 13:53:54",
                    "waktu_response": "01/02/2023 13:54:48",
                    "waktu_recovery": "01/02/2023 14:53:56",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 3548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "212559",
                    "nama_pelapor": "BP YUSUF",
                    "alamat_pelapor": "JL VILLA MELATI MAS  RT 44/9 KEL JELUPANG KEC SERPONG UTARA TANGSEL ",
                    "no_telp_pelapor": "081287499516",
                    "keterangan_pelapor": "TGL 21/1/23  PEMBAYARAN DENGAN NO REGISTRASI 5662032005741 HINGGA SAAT INI BELUM ADA REALISASI PERGANTIAN APP EXIM.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100534",
                    "waktu_lapor": "01/02/2023 13:54:05",
                    "waktu_response": "01/02/2023 13:57:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 33932045,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AANG",
                    "alamat_pelapor": "KOS PELANGI JL SUMELAP KP CIKALANG GIRANG KEC TAWANG 0   RT-3 / RW-4 DS KAHURIPAN KOTA TASIKMALAYA  / SEBRANG CAFE 48 STREET ",
                    "no_telp_pelapor": "085222911255",
                    "keterangan_pelapor": "MUTASI_K (G9923020188372:ytk) - PELANGGAN MELAPORKAN SETIAP SORE SAMPAI BESOK PAGI PADAM DAN MENYALA DENGAN SENDIRINYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104446",
                    "waktu_lapor": "01/02/2023 13:54:01",
                    "waktu_response": "01/02/2023 13:57:39",
                    "waktu_recovery": "01/02/2023 15:50:50",
                    "durasi_response_time": 218,
                    "durasi_recovery_time": 6791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119240594",
                    "nama_pelapor": "BP SANNY/fysanny",
                    "alamat_pelapor": "BUKIT PAMULANG INDAH BLOK A20 NO 11 RT 005 RW 004 PAMULANG TIMUR, PAMULANG",
                    "no_telp_pelapor": "08995637887",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SEJAK 3HARI LALU. SESUAI INFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK SISA KWH 30.000.",
                    "media": "Instagram",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104447",
                    "waktu_lapor": "01/02/2023 13:54:10",
                    "waktu_response": "01/02/2023 13:59:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 308,
                    "durasi_recovery_time": 33931934,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIALI RINALDY LAELO",
                    "alamat_pelapor": "Jln yakonde",
                    "no_telp_pelapor": "6285244459574",
                    "keterangan_pelapor": "MUTASI_K (G9923020188395:ABE11) - Pohon tumbang kena jaringan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5423020104448",
                    "waktu_lapor": "01/02/2023 13:54:14",
                    "waktu_response": "01/02/2023 14:07:04",
                    "waktu_recovery": "01/02/2023 14:28:17",
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 1273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MANSUR",
                    "alamat_pelapor": "JL HUSAINI, UJONG BLANG, BANDA SAKTI, KOTA LHOKSEUMAWE, ACEH",
                    "no_telp_pelapor": "081264930093",
                    "keterangan_pelapor": "TGL 16/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE DENGAN NOMOR AGENDA 112209912301165912. TGL 16/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN SEBELUMNYA PETUGAS MENGHUBUNGI DAN MENGINFORMASIKAN SR KOSONG. SAAT INI PELANGGAN TELAH MENYEDIAKAN SR DAN MEMINTA SEGERA DILAKUKAN REALISASI.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP LHOKSEUMAWE"
                },
                {
                    "no_laporan": "K5323020100535",
                    "waktu_lapor": "01/02/2023 13:54:56",
                    "waktu_response": "01/02/2023 14:11:43",
                    "waktu_recovery": "01/02/2023 15:02:24",
                    "durasi_response_time": 1007,
                    "durasi_recovery_time": 3041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000696319",
                    "nama_pelapor": "IBU SUHARYATI",
                    "alamat_pelapor": "JL SEDERHANA NO 47   RT-2 / RW-10 KEL PASTEUR KEC SUKAJADI KOTA BANDUNG LOKASI DKT ARDAN FM ",
                    "no_telp_pelapor": "081320292721",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA STROM 14.16 KWH DENGAN NO ID PEL 01115797191",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020104453",
                    "waktu_lapor": "01/02/2023 13:55:32",
                    "waktu_response": "01/02/2023 14:04:48",
                    "waktu_recovery": "01/02/2023 14:18:45",
                    "durasi_response_time": 556,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "akim",
                    "alamat_pelapor": "Poros trans Sulawesi tikke depan toko Sahrul abadi",
                    "no_telp_pelapor": "6285248116704",
                    "keterangan_pelapor": "Token tidak dapat di input dengan keterangan peruksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASANGKAYU"
                },
                {
                    "no_laporan": "K5423020104455",
                    "waktu_lapor": "01/02/2023 13:55:55",
                    "waktu_response": "01/02/2023 14:04:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 499,
                    "durasi_recovery_time": 33931638,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RADIMIN",
                    "alamat_pelapor": "Jl. A. Yani No.30",
                    "no_telp_pelapor": "628879944444",
                    "keterangan_pelapor": "MUTASI_K (G9923020188391:pekerjaan tehnik ) - ncb lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K5423020104456",
                    "waktu_lapor": "01/02/2023 13:55:59",
                    "waktu_response": "01/02/2023 14:59:48",
                    "waktu_recovery": "01/02/2023 15:47:23",
                    "durasi_response_time": 3829,
                    "durasi_recovery_time": 2855,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL. KP KELAPA DUA   RT-1 / RW-2 NO 69 KEL. BOJONGGDE BOJONG GEDE KAB BOGOR //DEKAT ST BOJONG GEDE ",
                    "no_telp_pelapor": "081213056521",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN, PELANGGAN MELAPOR TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN.PADA DATA AP2T TERDAPAT ANGSURAN P2TL NAMUN YBS KEBERATAN UNTUK MELAKUKAN PEMBAYARAN TS P2TL DIKARENAKAN MERASA TIDAK PERNAH ADA MASALAH TERKAIT PENGGUNAAN LISTRIK.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020104460",
                    "waktu_lapor": "01/02/2023 13:56:38",
                    "waktu_response": "01/02/2023 13:59:38",
                    "waktu_recovery": "01/02/2023 18:09:29",
                    "durasi_response_time": 180,
                    "durasi_recovery_time": 14991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masykuri Muchlis",
                    "alamat_pelapor": "JL JL PENYELESAIAN TOMANG IV No.1 RT.8 RW.10",
                    "no_telp_pelapor": "628121021223",
                    "keterangan_pelapor": "hello Team PLN\\n\\nsejak desember kami mau melakukan pembayaran tidak bisa dengan nomor yg tertera diatas An.Winda Fitrianah Muchlis baik di kantor Pos atau via Tokopedia , kami mencoba membeli dgn cara Token tidak bisa membayar bulanan pun tidak bs.\\nsilahkan cek Attach dr kami Status Pascabayar tp sblm nya kami membayar secara token.\\n\\nMohon kiranya segera di selesaikan status No Pelanggan kami ini Pasca atau Pra Bayar\\n\\nTerima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104462",
                    "waktu_lapor": "01/02/2023 13:56:39",
                    "waktu_response": "01/02/2023 14:10:01",
                    "waktu_recovery": "01/02/2023 15:28:26",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 4705,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002297003",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "GG MASJID NO.48 RT-003 / RW-02 KEL CISALAK KEC SUKMAJAYA KOTA DEPOK ",
                    "no_telp_pelapor": "082122678027",
                    "keterangan_pelapor": "LEBIH TAGIH ,ST AK REK BULAN FEB 2023 : 63701  ST AK ACMT : 63701, ST APP TGL 01/02/23 = 63560. REKENING BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG \\nKEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K5423020104465",
                    "waktu_lapor": "01/02/2023 13:56:55",
                    "waktu_response": "01/02/2023 13:58:17",
                    "waktu_recovery": "01/02/2023 14:01:11",
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "JL JL SEMERU III K-13-12 KCR CPD",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104467",
                    "waktu_lapor": "01/02/2023 13:57:15",
                    "waktu_response": "01/02/2023 13:58:45",
                    "waktu_recovery": "01/02/2023 14:01:18",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ELVISTA No.36 GD SERPONG",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104472",
                    "waktu_lapor": "01/02/2023 13:57:35",
                    "waktu_response": "01/02/2023 13:59:02",
                    "waktu_recovery": "01/02/2023 14:01:24",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 142,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE PALMYRA No.01 GD SERPONG",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104473",
                    "waktu_lapor": "01/02/2023 13:57:36",
                    "waktu_response": "01/02/2023 14:02:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 33931766,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Shakira",
                    "alamat_pelapor": "Jl. Mataram No.22",
                    "no_telp_pelapor": "6285717307110",
                    "keterangan_pelapor": "MUTASI_K (G9923020188380:pulsa tdk bisa masuk) - pulsa tidak bisa masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5523020100559",
                    "waktu_lapor": "01/02/2023 13:57:42",
                    "waktu_response": "01/02/2023 14:24:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 33930433,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR ",
                    "alamat_pelapor": "JL MARZUKI 4 NO 49 KP JEMBATAN RT-15 / RW-12 KEL PENGGILINGAN KEC CAKUNG JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285709095988",
                    "keterangan_pelapor": "MUTASI_K (G9923020188506:urgent) - 1 APP PRABAYAR TERTERA GAGAL (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 295.00 NO TOKEN : 2466 7244 1500 9652 3225\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104477",
                    "waktu_lapor": "01/02/2023 13:58:01",
                    "waktu_response": "01/02/2023 14:18:39",
                    "waktu_recovery": "01/02/2023 14:54:40",
                    "durasi_response_time": 1238,
                    "durasi_recovery_time": 2161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN DESA BAHO MAKMUR DS I KEC BAHODOPI KAB MOROWALI SULAWESI TENGAH ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 14/04/22 PROSES PB 4 UNIT (R1MT 900 VA) DENGAN NO REG 3121112043719, 3121112043720, 3121112043721 DAN 3121112043722. TGL 14/04/22 BP DAN STROOM AWAL TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI STATUS PADA DATA AP2T TGL 28/06/22 PEREMAJAAN PDL  PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423013101812 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104478",
                    "waktu_lapor": "01/02/2023 13:58:12",
                    "waktu_response": "01/02/2023 13:59:13",
                    "waktu_recovery": "01/02/2023 14:01:32",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "JL KP PINANG RT 10/02 CIPONDOH",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104484",
                    "waktu_lapor": "01/02/2023 13:59:29",
                    "waktu_response": "01/02/2023 14:01:02",
                    "waktu_recovery": "01/02/2023 18:09:16",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 14894,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP NURUL",
                    "alamat_pelapor": "JL MASJID AL MUNAWAROH NO.15 RT13 / RW1, KEL TANJUNG DUREN SELATAN, KEC GROGOL PETAMBURAN, KOTA JAKARTA BARAT",
                    "no_telp_pelapor": "081282274482",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN ID PEL 543300465934 TERDAPAT TS KWH. SESUAI INFORMASI PELANGGAN, SPH HILANG DAN YBS MENGINGINKAN AGAR SPH DIKIRIMKAN KEMBALI KE ALAMAT EMAIL NURULHUD8729@GMAIL.COM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5523020100562",
                    "waktu_lapor": "01/02/2023 13:59:25",
                    "waktu_response": "01/02/2023 14:43:05",
                    "waktu_recovery": "01/02/2023 15:17:34",
                    "durasi_response_time": 2620,
                    "durasi_recovery_time": 2069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FIKA",
                    "alamat_pelapor": "JL BANYU URIP LOR GG 3-C NO 2-F KEL KUPANG KRAJAN RT 7 RW 7 KEC SAWAHAN KOTA SURABAYA PROV JATIM. LOKASI : DEKAT SEKOLAH",
                    "no_telp_pelapor": "6285840994022",
                    "keterangan_pelapor": "TGL 25/01/2023 PELAPORAN PELANGGAN PERIHAL: 1 APP MENGELUARKAN PERCIKAN API DAN ASAP. PTL DIPADAMKAN, PERBAIKAN DILAKUKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN TIDAK MENGETAHUI DI BERIKAN SURAT LAPORAN GANGGUAN ATAU TIDAK. MOHON AGAR PTL DAPAT DIPASANG SESUAI KETENTUAN. TERKAIT NO LAPOR : K5423012802046 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP EMBONG WUNGU"
                },
                {
                    "no_laporan": "K5423020104485",
                    "waktu_lapor": "01/02/2023 13:59:31",
                    "waktu_response": "01/02/2023 14:15:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 938,
                    "durasi_recovery_time": 33930983,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kristanto Yulian Firmansyah",
                    "alamat_pelapor": "RSUD Sidoarjo",
                    "no_telp_pelapor": "6281330503401",
                    "keterangan_pelapor": "MUTASI_K (G9923020188400:perlu cek) - Pemindahan Kabel Listrik ATM Mandiri yg menempel di gedung RSUD",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020104488",
                    "waktu_lapor": "01/02/2023 13:59:42",
                    "waktu_response": "01/02/2023 14:00:09",
                    "waktu_recovery": "01/02/2023 14:09:56",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 587,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01105459158",
                    "nama_pelapor": "BP HERU",
                    "alamat_pelapor": "JL. GG LISTRIK V DALAM RT-9 / RW-6 NO 28 KEL KWITANG KEC SENEN JAKPUS ACUAN LOKASI : APOTIK AMELIA",
                    "no_telp_pelapor": "081285921141",
                    "keterangan_pelapor": "TGL 22/01/23 PENANGANAN GANGGUAN PADA APP DIKARENAKAN RUSAK TERKAIT NO LAPOR G5423012205278 OLEH PETUGAS DAN DIBERIKAN SURAT BERITA ACARA DENGAN NO LG 193855. DAN PENANGANAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.MOHON SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN. CC.54.NOVIANTIE PK 14:01 BELUM ADA TINDAKLANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104489",
                    "waktu_lapor": "01/02/2023 13:59:54",
                    "waktu_response": "01/02/2023 14:11:48",
                    "waktu_recovery": "01/02/2023 14:47:28",
                    "durasi_response_time": 714,
                    "durasi_recovery_time": 2140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syukron Ma'mun",
                    "alamat_pelapor": "jln Sedap Malam Rt/rw 01/08",
                    "no_telp_pelapor": "6281249458435",
                    "keterangan_pelapor": "Pencopotan meteran listrik oleh petugas karen telat pembayaran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020104492",
                    "waktu_lapor": "01/02/2023 14:00:05",
                    "waktu_response": "01/02/2023 14:02:42",
                    "waktu_recovery": "01/02/2023 14:06:10",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 208,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR NO 4 RT 7/11 KEL JATI MAKMUR KEC PONDOK GEDE KOTA BEKASI ",
                    "no_telp_pelapor": "089653786187",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 ( 13.75 KWH  ) NO TOKEN 7239 3940 0308 7682 4257",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5523020100563",
                    "waktu_lapor": "01/02/2023 14:00:44",
                    "waktu_response": "01/02/2023 14:48:24",
                    "waktu_recovery": "01/02/2023 15:03:11",
                    "durasi_response_time": 2860,
                    "durasi_recovery_time": 887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003408679",
                    "nama_pelapor": "BP ARI",
                    "alamat_pelapor": "JL PITARA RAYA, NO 16 RT 8 RW16 KP BARU KEL PANCORAN MAS KEC PANCORAN MAS KOTA DEPOK. DIBELAKANG SD PANCORAN MAS 3 DAN 5 ",
                    "no_telp_pelapor": "0817898103",
                    "keterangan_pelapor": "KURANG TAGIH. STAND AKHIR REK JANUARI 2023  = 45004, BELUM DILUNASI, STAND APP TGL  1/2/23 (PELANGGAN TIDAK DILOKASI) RUMAH TIDAK PERNAH KOSONG // K5523020100563",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020104496",
                    "waktu_lapor": "01/02/2023 14:01:05",
                    "waktu_response": "01/02/2023 14:01:19",
                    "waktu_recovery": "01/02/2023 14:16:22",
                    "durasi_response_time": 14,
                    "durasi_recovery_time": 903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "98940",
                    "nama_pelapor": "BPK FEBRIANDY",
                    "alamat_pelapor": "JL AMPERA BESAR NO.34B RT 008 RW 06 KEL: PADEMANGAN BARAT KEC: PADEMANGANJAKARTA UTARA 14420",
                    "no_telp_pelapor": "082246138712",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA KWH 165.73",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5323020100542",
                    "waktu_lapor": "01/02/2023 14:01:37",
                    "waktu_response": "01/02/2023 14:20:27",
                    "waktu_recovery": "01/02/2023 15:33:56",
                    "durasi_response_time": 1130,
                    "durasi_recovery_time": 4409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK MAJID",
                    "alamat_pelapor": "JL SALAM TRITIH NO 0  RT-2 / RW-6 DS TRITIH KULON KEC CILACAP UTARA KAB CILACAP/DKT TOWER TELKOMSEL ",
                    "no_telp_pelapor": "6281524236000",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN GANGGUAN DENGAN NO K5322120700826 PETUGAS SUDAH DATANG DAN MENYAMBUNG LANGSUNG  SEJAK TGL 7/12/2022 NAMUN BELUM ADA TINDAK LANJUT .  DIBERIKAN BA.      PTL NYALA . MOHON DIBANTU DAN KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5423020104500",
                    "waktu_lapor": "01/02/2023 14:01:33",
                    "waktu_response": "01/02/2023 15:10:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4128,
                    "durasi_recovery_time": 33927671,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yun seran",
                    "alamat_pelapor": "DS HALIBASAR No.0 RT.1 RW.1 WEKFAU",
                    "no_telp_pelapor": "6281338550992",
                    "keterangan_pelapor": "MUTASI_K (G9923020188457:UTK YANTEK KJ. BESIKAMA ADA KELUHAN MASUK LOKASI WEKFAU) - Setelah tekan Nomor Token yang baru dibeli, meteran tulis Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020104502",
                    "waktu_lapor": "01/02/2023 14:01:42",
                    "waktu_response": "01/02/2023 14:17:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 971,
                    "durasi_recovery_time": 33930819,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Peggy Mb",
                    "alamat_pelapor": "DS 0 No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6285333080569",
                    "keterangan_pelapor": "MUTASI_K (G9923020188399:petugas ke lokasi) - gagal saat memasukan token..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROTE NDAO"
                },
                {
                    "no_laporan": "K5423020104505",
                    "waktu_lapor": "01/02/2023 14:01:53",
                    "waktu_response": "01/02/2023 14:05:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 33931580,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad",
                    "alamat_pelapor": "PE R PONDOK MAKMUR BLOK C7 NO.7",
                    "no_telp_pelapor": "6281288603334",
                    "keterangan_pelapor": "MUTASI_K (G9923020188402:untuk di cek) - mohon bantuan tutup mcb pecah dikhawatirkan membahayakan pelanggan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104512",
                    "waktu_lapor": "01/02/2023 14:02:41",
                    "waktu_response": "01/02/2023 14:10:37",
                    "waktu_recovery": "01/02/2023 14:17:02",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fuji Astutik",
                    "alamat_pelapor": "Jl.Raya Gilang No.113",
                    "no_telp_pelapor": "6281703770651",
                    "keterangan_pelapor": "pasca pemasangan baru 1 bulan awal masih aman tidak ada kendala tapi akhir\\\" listrik sering turun\\\" terus kita coba cek ternyata akro.meteranya mati tapi listrik masih nyala tolong di tinjau pak / buk.\\n terimakasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020104517",
                    "waktu_lapor": "01/02/2023 14:03:35",
                    "waktu_response": "01/02/2023 14:18:24",
                    "waktu_recovery": "01/02/2023 14:54:30",
                    "durasi_response_time": 889,
                    "durasi_recovery_time": 2166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DN DESA BAHOMAKMUR, BAHO MAKMUR, BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TG 15/04/2022 PEMBAYARAN BIAYA PROSES PB ( R1MT /900 VA ) DENGAN  NO REG 3121112043727. TGL 18/07/2022 DATA AP2T PEREMAJAAN PDL, NAMUN HINGGA SAAT INI BELUM ADA REALISASI, TERKAIT K5423013004522",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104525",
                    "waktu_lapor": "01/02/2023 14:04:25",
                    "waktu_response": "01/02/2023 14:25:40",
                    "waktu_recovery": "01/02/2023 14:29:25",
                    "durasi_response_time": 1275,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tuti widia wati",
                    "alamat_pelapor": "kpbsukamaju 02 05",
                    "no_telp_pelapor": "6283153931102",
                    "keterangan_pelapor": "isi token gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020104526",
                    "waktu_lapor": "01/02/2023 14:04:26",
                    "waktu_response": "01/02/2023 14:05:39",
                    "waktu_recovery": "01/02/2023 14:14:03",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 504,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL PR.BSD.BLOK O-5 NO10 SEK.XIV-5",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104531",
                    "waktu_lapor": "01/02/2023 14:04:52",
                    "waktu_response": "01/02/2023 14:05:50",
                    "waktu_recovery": "01/02/2023 14:14:10",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL KP BARU RT 3/3 PKL SERPONG",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104532",
                    "waktu_lapor": "01/02/2023 14:05:13",
                    "waktu_response": "01/02/2023 14:06:01",
                    "waktu_recovery": "01/02/2023 14:14:19",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE BELMONT No.31 GD SERPONG",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100546",
                    "waktu_lapor": "01/02/2023 14:05:14",
                    "waktu_response": "01/02/2023 14:25:55",
                    "waktu_recovery": "01/02/2023 14:29:31",
                    "durasi_response_time": 1241,
                    "durasi_recovery_time": 216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENK",
                    "alamat_pelapor": "JL CIHANJUANG KP MOKLA KEL - KEC PARONGPONG KAB BANDUNG BARAT / DKT UNAI",
                    "no_telp_pelapor": "08122112931",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN STROOM KET GAGAL (VKRN 43 2-STS). PTL MENYALA. SISA STROOM 32 KWH. NO METER : 32156450945",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020104536",
                    "waktu_lapor": "01/02/2023 14:05:34",
                    "waktu_response": "01/02/2023 14:06:20",
                    "waktu_recovery": "01/02/2023 14:14:27",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL JL MAJAPAHIT BLK AA-7-6 GD SRP",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100568",
                    "waktu_lapor": "01/02/2023 14:06:04",
                    "waktu_response": "01/02/2023 14:10:07",
                    "waktu_recovery": "01/02/2023 15:29:01",
                    "durasi_response_time": 243,
                    "durasi_recovery_time": 4734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SULASTRI ",
                    "alamat_pelapor": "JL ASEM KP KEPA NO 1B RT 8 RW 8 KEL DURI KEPA KEC KEBON JERUK KOTA JAKARTA BARAT \\nLOKASI: DIBELAKANG COUNTER WAWAN",
                    "no_telp_pelapor": "087877956145",
                    "keterangan_pelapor": "TGL 15/8/2022 PENANGANAN GANGGUAN MCB LEMAH (1300 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG (MENGGANTI MCB PADA APP DGN MCB SEMENTARA). NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5522081500777. PELANGGAN DIBERKAN SURAT BERITA ACARA OLEH PETUGAS. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104546",
                    "waktu_lapor": "01/02/2023 14:06:32",
                    "waktu_response": "01/02/2023 14:44:13",
                    "waktu_recovery": "01/02/2023 14:46:27",
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ihsan",
                    "alamat_pelapor": "Ps. Panjang",
                    "no_telp_pelapor": "6281285603204",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERKAIT PERMOHONAN PASANG BARU YANG MANA TELAH DILAKUKAN PEMBAYARAN PADA TANGGAL 17 JANUARI 2023 DENGAN NO REGISTRASI 1155012014305 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MOHON AGAR SEGERA DITINDAK LANJUTI UNTUK DILAKUKAN CETAK PERINTAH KERJA TERIMA KASIH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBULUSSALAM"
                },
                {
                    "no_laporan": "K5323020100547",
                    "waktu_lapor": "01/02/2023 14:06:56",
                    "waktu_response": "01/02/2023 14:44:57",
                    "waktu_recovery": "01/02/2023 14:47:30",
                    "durasi_response_time": 2281,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006961868",
                    "nama_pelapor": "BU NISA",
                    "alamat_pelapor": "JL JATAYU KP SETIA SERANG  BLOK SETIA RT-002 / RW-04NO - DS SERANG KEC KALENGAN KAB CIREBON DKT PATUNG SERANG",
                    "no_telp_pelapor": "02318826078",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5323020100406 PELANGGAN TELAH DI KONFIRMAS PETUGAS DISAMPAIKAN TIDAK DAPAT DI KOREKSI NAMUN PELANGGAN KEBERATAN , PELANGGAN MELAPORKAN KETIDAKSESUAIAN TAGIHAN BULAN FEBRUARI ( LEBIH TAGIH )IDPEL 533311137981 STAND PELANGGAN 26344 TGL 1/2/23, STAND APLIKASI 26502 TGL 31/1/23, TAGIHAN BELUM LUNAS MENUNGGU KOREKSI. PERSIL JARANG DIHUNI, BERPAGAR NAMUN TIDAK DIKUNCI, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020104548",
                    "waktu_lapor": "01/02/2023 14:06:48",
                    "waktu_response": "01/02/2023 14:48:41",
                    "waktu_recovery": "01/02/2023 15:03:19",
                    "durasi_response_time": 2513,
                    "durasi_recovery_time": 878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000085138906",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL H YAHYA NUIH NO 12 RT 2 RW 1 KEL. PONDOK CINA KEC. BEJI DEPOK ",
                    "no_telp_pelapor": "02155915238",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 70784 APP TGL 02/01/23 = 70300 REKENING TELAH DILUNASI. PELANGGAN BERKEBARATAN DIKENAKAN REKMIN DAN MENGINGINKAN AGAR KELEBIHAN PEMBAYARAN REK BULAN JAN 23 DAPAT DIKEMBALIKAN KARENA MERASA KESALAHAN DARI PETUGAS CATER YANG SALAH MENGINPUT DATA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020104549",
                    "waktu_lapor": "01/02/2023 14:07:02",
                    "waktu_response": "01/02/2023 14:10:15",
                    "waktu_recovery": "01/02/2023 16:32:20",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 8525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PRISKA ",
                    "alamat_pelapor": " D'AHSANA REGENCY, JALAN KEDANYANG, RUMAH PERTAMA PAGAR KAYU HIJAU (PERUMAHAB BARU JADI G ADA RT/RW)",
                    "no_telp_pelapor": "081359455405",
                    "keterangan_pelapor": "\\nPELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. BELUM ADA PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 72,93 . PTL (TIDAK PADAM). ",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020104552",
                    "waktu_lapor": "01/02/2023 14:07:03",
                    "waktu_response": "01/02/2023 14:21:36",
                    "waktu_recovery": "01/02/2023 14:24:31",
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fidel Apriyudi",
                    "alamat_pelapor": "DS CAWANG BARU No.",
                    "no_telp_pelapor": "6282281117390",
                    "keterangan_pelapor": "Kabel SKUTR 70mm² lepas dari Tiang 2 titik, 1 titik kabel andongan terlalu panjang, lokasi diatas BLKM Curup, Ds Cawang. Mohon ditindak lanjuti. Tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CURUP"
                },
                {
                    "no_laporan": "K5523020100571",
                    "waktu_lapor": "01/02/2023 14:08:11",
                    "waktu_response": "01/02/2023 14:11:52",
                    "waktu_recovery": "01/02/2023 14:16:30",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 278,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA ",
                    "alamat_pelapor": "JL SARI DEWI LINGK.BASANGKASA NO. 4 SEMINYAK, SEMINYAK, KUTA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "082144447300",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD (B1T/1.300 - B1T/4.400)\\nKODE PEMBAYARAN  : 5512015065756\\nBP LUNAS PADA TGL (22/01/2023), PELANGGAN BELOM MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020104560",
                    "waktu_lapor": "01/02/2023 14:08:02",
                    "waktu_response": "01/02/2023 14:13:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 33931083,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Oky",
                    "alamat_pelapor": "DK KEBONAGUNG T.HARJO No. RT.001 RW.02 KEBONAGUNG",
                    "no_telp_pelapor": "6281931885044",
                    "keterangan_pelapor": "MUTASI_K (G9923020188393:Perlu penanganan petugas pelayanan gangguan listrik.) - meteran rusak tolong dilakukan pengecekan secara langsung oleh petugas, sebelum kelokasi diharapkan janjian dulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020104562",
                    "waktu_lapor": "01/02/2023 14:08:23",
                    "waktu_response": "01/02/2023 14:17:39",
                    "waktu_recovery": "01/02/2023 14:54:20",
                    "durasi_response_time": 556,
                    "durasi_recovery_time": 2201,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL DS BAHOMAKMUR KEC BAHODOPI, KAB MOROWALI, PROV SULAWESI TENGAH  ACUAN BELAKANG TARMART",
                    "no_telp_pelapor": "081342642113",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 15/04/2022 PEMBAYARAN PROSES PB (R1MT/900 VA) DENGAN NO ID PEL 312110404044,  312110404051, DAN 312110404077 TELAH DILUNASI  . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104563",
                    "waktu_lapor": "01/02/2023 14:08:26",
                    "waktu_response": "01/02/2023 14:15:27",
                    "waktu_recovery": "01/02/2023 14:16:51",
                    "durasi_response_time": 421,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NASARUDDIN",
                    "alamat_pelapor": "JL MUARA SOMA KAMPUNG HARAPAN No.",
                    "no_telp_pelapor": "6281262371651",
                    "keterangan_pelapor": "sering matilampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020104564",
                    "waktu_lapor": "01/02/2023 14:08:31",
                    "waktu_response": "01/02/2023 14:28:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1211,
                    "durasi_recovery_time": 33930170,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ade resmana",
                    "alamat_pelapor": "jln wadyabbakti no D75 perum asabri",
                    "no_telp_pelapor": "628115577212",
                    "keterangan_pelapor": "MUTASI_K (G9923020188411:kode G) - tidak bisa mingisi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5323020100548",
                    "waktu_lapor": "01/02/2023 14:08:46",
                    "waktu_response": "01/02/2023 14:11:25",
                    "waktu_recovery": "01/02/2023 18:08:08",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 14203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AUREL",
                    "alamat_pelapor": "JL PEDATI NO 1 C RT-15 / RW-7 KEL- KEC CIPINANG CEMPEDAK JAKARTA TIMUR / DEKAT TOKO KUE JE AMANDA ",
                    "no_telp_pelapor": "087877565888",
                    "keterangan_pelapor": "PERGANTIAN KWH METER, ADA TOKEN NOMINAL RP. 20.000 & RP. 50.000 YANG BELUM DIINPUTKAN DANA KAN DIKONVERSIKAN KE APP METER BARU. PTL SAAT INI MENYALA. NO METER LAMA 544103954993, NO METER BARU 56226064766",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020104569",
                    "waktu_lapor": "01/02/2023 14:09:03",
                    "waktu_response": "01/02/2023 14:19:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 33930740,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dea Nur",
                    "alamat_pelapor": "KP BAYUR LEBAK LEBAK WANGI No. RT.11 RW.2 SEPATAN TI",
                    "no_telp_pelapor": "6285782389992",
                    "keterangan_pelapor": "MUTASI_K (G9923020188404:kwh mati) - listrik nyala\\ndisplay kotak mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100572",
                    "waktu_lapor": "01/02/2023 14:09:10",
                    "waktu_response": "01/02/2023 14:10:59",
                    "waktu_recovery": "01/02/2023 14:27:09",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUSRAT",
                    "alamat_pelapor": "JL TOMANG TINGGI II GG.2 NO 2A RT-8 / RW-6 KEL TOMANG KEC GROGOL PETAMBURAN JAKARTA BARAT ",
                    "no_telp_pelapor": "6287877604347",
                    "keterangan_pelapor": "1 APP PRABAYAR TERTERA GAGAL (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.70 NO TOKEN : 3874 2291 7810 5984 9865\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104572",
                    "waktu_lapor": "01/02/2023 14:09:22",
                    "waktu_response": "01/02/2023 14:13:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 33931066,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Oktavia",
                    "alamat_pelapor": "DN LEDOK KC.KRTOSURA No.0 RT.1 RW.6 NGEMPLAK",
                    "no_telp_pelapor": "6281804555428",
                    "keterangan_pelapor": "MUTASI_K (G9923020188396:. ) - Listrik padam dari jam 10, apa ada informasi pemadaman? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020104575",
                    "waktu_lapor": "01/02/2023 14:09:30",
                    "waktu_response": "01/02/2023 14:21:48",
                    "waktu_recovery": "01/02/2023 14:51:15",
                    "durasi_response_time": 738,
                    "durasi_recovery_time": 1767,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SETIAMAN",
                    "alamat_pelapor": "PR. GRAHA CIOMAS ASRI BLOK C NO.16 KEL PAGELARAN, KEC CIOMAS KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "082244908338",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 25/1/2023 PEMBAYARAN PROSES PB DENGAN KODE  REG  5383112169238. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020104578",
                    "waktu_lapor": "01/02/2023 14:09:37",
                    "waktu_response": "01/02/2023 14:25:09",
                    "waktu_recovery": "01/02/2023 15:25:34",
                    "durasi_response_time": 932,
                    "durasi_recovery_time": 3625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP IVAN",
                    "alamat_pelapor": "JL KEJAKSAAN NO 41E, RT004/RW005, PONDOK BAMBU, DUREN SAWIT, JAKARTA TIMUR.",
                    "no_telp_pelapor": "0895391780620",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 7.753, ST AK 8.717, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 8.717. REK BELUM DILUNASI. (DIHUNI, PAGAR DAN TERKUNCI, KWH MUDAH DIJANGKAU, PETUGAS RUTIN DATANG).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104579",
                    "waktu_lapor": "01/02/2023 14:09:38",
                    "waktu_response": "01/02/2023 14:11:28",
                    "waktu_recovery": "01/02/2023 14:26:18",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 890,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsuri",
                    "alamat_pelapor": "JL PONCOL INDAH V No.43 RT.3 RW.2 CIREUNDEU",
                    "no_telp_pelapor": "6281398988083",
                    "keterangan_pelapor": "ga bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104580",
                    "waktu_lapor": "01/02/2023 14:09:49",
                    "waktu_response": "01/02/2023 14:47:50",
                    "waktu_recovery": "01/02/2023 15:22:59",
                    "durasi_response_time": 2281,
                    "durasi_recovery_time": 2109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DESI",
                    "alamat_pelapor": "JL CLST IFOLIA PR CLUSTER IFOLIA BLOK HY-15 NO 30 RT 0/0 KEL TARUMA JAYA KEC TARUMA JAYA PUSAKA RAKYAT KAOTA BEKASI HARAPAN INDAH ACUAN LOKASI -    ",
                    "no_telp_pelapor": "081210773871",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA ) SISA KWH 264.|| CC.54.AGUSTINUS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104581",
                    "waktu_lapor": "01/02/2023 14:09:41",
                    "waktu_response": "01/02/2023 14:11:06",
                    "waktu_recovery": "01/02/2023 14:12:49",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROBANI",
                    "alamat_pelapor": "KP PEDONGKELAN No. RT.12 RW.13 KAPUK",
                    "no_telp_pelapor": "6289562628706",
                    "keterangan_pelapor": "Mengajukan Penambahan Watt Sementara saja di sabtu ini untuk acara pengajian..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104582",
                    "waktu_lapor": "01/02/2023 14:09:52",
                    "waktu_response": "01/02/2023 14:16:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 33930925,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nopi suseno",
                    "alamat_pelapor": "KP HARJATANI No.0 RT.003 RW.03 HARJATANI",
                    "no_telp_pelapor": "6285887708711",
                    "keterangan_pelapor": "MUTASI_K (G9923020188397:Mohon dicek) - hilang satu phase, phase S",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020104583",
                    "waktu_lapor": "01/02/2023 14:10:12",
                    "waktu_response": "01/02/2023 14:31:51",
                    "waktu_recovery": "01/02/2023 14:47:12",
                    "durasi_response_time": 1299,
                    "durasi_recovery_time": 921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "warya",
                    "alamat_pelapor": "DN SUKAMULYA No.0 RT.021 RW.04 KERTABUMI",
                    "no_telp_pelapor": "6285316337278",
                    "keterangan_pelapor": "LED indikator tidak menyala,ANGKA METER tidak beroperasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020104584",
                    "waktu_lapor": "01/02/2023 14:10:19",
                    "waktu_response": "01/02/2023 14:27:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1028,
                    "durasi_recovery_time": 33930245,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Sularno",
                    "alamat_pelapor": "DN GEDANGAN SALAM KARANGPAND No. RT.2 RW.4",
                    "no_telp_pelapor": "6285642200020",
                    "keterangan_pelapor": "MUTASI_K (G9923020188407:drop) - apakah tegangan sedang drop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANGANYAR"
                },
                {
                    "no_laporan": "K5423020104585",
                    "waktu_lapor": "01/02/2023 14:10:23",
                    "waktu_response": "01/02/2023 14:27:55",
                    "waktu_recovery": "01/02/2023 15:07:50",
                    "durasi_response_time": 1052,
                    "durasi_recovery_time": 2395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2727326",
                    "nama_pelapor": "BP ROHMADI",
                    "alamat_pelapor": "JL WOLTER MONGISIDI NO 16 RT 1 RW 8 GG JATEN 1 DS/KEL PEDURUNGAN TENGAH KEC PEDURUNGAN KOTA SEMARANG TIMUR. ACUAN LOKASI SEBELUM MASJID PANUT",
                    "no_telp_pelapor": "081325774142",
                    "keterangan_pelapor": "TGL 03/01/23 DATANG PETUGAS MELAKUKAN PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG, TIDAK DIBERIKAN LG. HINGGA SAAT INI BELUM ADA PERGANTIAN APP. MOHON AGAR DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020104590",
                    "waktu_lapor": "01/02/2023 14:10:37",
                    "waktu_response": "01/02/2023 14:11:20",
                    "waktu_recovery": "01/02/2023 14:12:37",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MARYATI, INA",
                    "alamat_pelapor": "JL KP.BARU JAYA RT11 RW13 No.",
                    "no_telp_pelapor": "6289562628707",
                    "keterangan_pelapor": "Kipetnya sudah aus bisa diganti spare partnya pak PLN??..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104591",
                    "waktu_lapor": "01/02/2023 14:10:45",
                    "waktu_response": "01/02/2023 14:19:25",
                    "waktu_recovery": "01/02/2023 14:22:58",
                    "durasi_response_time": 520,
                    "durasi_recovery_time": 213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP LIMING LHE",
                    "alamat_pelapor": "JL KEBON JERUK 3 NO 1 F RT 02 RW 04 KEL MAPAR KEC TAMANSARI KOTA JAKARTA BARAT ACUAN : TUNAS 2000 / BMW ",
                    "no_telp_pelapor": "0216296012",
                    "keterangan_pelapor": "APP MIRING DARI KEDUDUKANNYA PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104592",
                    "waktu_lapor": "01/02/2023 14:10:49",
                    "waktu_response": "01/02/2023 14:17:11",
                    "waktu_recovery": "01/02/2023 16:22:03",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 7492,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eko wira",
                    "alamat_pelapor": "JL SEKOLAH RBI",
                    "no_telp_pelapor": "6281268882007",
                    "keterangan_pelapor": "stand meteran tidak berjalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5423020104596",
                    "waktu_lapor": "01/02/2023 14:11:18",
                    "waktu_response": "01/02/2023 14:13:45",
                    "waktu_recovery": "01/02/2023 14:17:30",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tiara Paradisa",
                    "alamat_pelapor": "JL MALABAR No.10 RT.000 RW.00 BAB FAKLTS",
                    "no_telp_pelapor": "628121109908",
                    "keterangan_pelapor": "Pencatatan meter bulan ini MINUS 590 kWh & sudah dilihat oleh petugas pencatat meter. Kenapa tagihan masih besar Rp. 471.110?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020104597",
                    "waktu_lapor": "01/02/2023 14:11:27",
                    "waktu_response": "01/02/2023 14:14:20",
                    "waktu_recovery": "01/02/2023 14:57:04",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 2564,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arya Adi Bintoro",
                    "alamat_pelapor": "Kampung Masjid RT: 002 RW: 011",
                    "no_telp_pelapor": "6289602776760",
                    "keterangan_pelapor": "Tagihan listrik naik sampai Rp 520.000 yang mana bulan-bulan sebelumnya hanya berkisar kurang lebih Rp 400.000. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K1223020100223",
                    "waktu_lapor": "01/02/2023 14:11:46",
                    "waktu_response": "01/02/2023 15:17:17",
                    "waktu_recovery": "01/02/2023 15:18:50",
                    "durasi_response_time": 3931,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AFRIDA",
                    "alamat_pelapor": "JL ROWO BENING NO 4 RT-4 / RW-10 KEL SIDOMULYO BARAT KEC TAMPAN KOTA PEKANBARU RIAU. ACUAN : DEKAT TOWER ",
                    "no_telp_pelapor": "081266158333",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAGAL. PTL MENYALA. SISA KWH = 313.84 KWH. NO TOKEN : 29347038036073594477 INFO PELANGGAN TERKADANG ANGKA YANG DITEKAN PADA DISPLAY APP HILANG. INFO PETUGAS REALISASI PENGANANAN PETUGAS ADALAH 15 HARI KERJA. TERKAIT NO LAPOR G1223010900212",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020104598",
                    "waktu_lapor": "01/02/2023 14:11:49",
                    "waktu_response": "01/02/2023 14:19:05",
                    "waktu_recovery": "01/02/2023 15:49:06",
                    "durasi_response_time": 436,
                    "durasi_recovery_time": 5401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mhdreza fahlevy",
                    "alamat_pelapor": "simpang kantor Jl.amal gg.ikhlas ",
                    "no_telp_pelapor": "6281322863709",
                    "keterangan_pelapor": "hallo kak, saya mau ber tanya , kenapa bulan ini tagihan listrik kami sampai 481rb ? tolong di cek ke rumah kami ya... sedangkan pemakaian di rumah gak banyak, mohon di follow up secepatnya, cari solusinya gimana ya.\\n\\nmohonn di bantu SECEPATNYA. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5423020104603",
                    "waktu_lapor": "01/02/2023 14:12:09",
                    "waktu_response": "01/02/2023 14:14:03",
                    "waktu_recovery": "01/02/2023 15:29:11",
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 4508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "92161",
                    "nama_pelapor": "BP INDRA KUSUMA PUTRA ",
                    "alamat_pelapor": "JL PIS BARU GG CEMARA RT 3/5  NO. 12 KEL PISANGAN BARU KEC MATRAMAN KOTA JAKTIM",
                    "no_telp_pelapor": "081280310412",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/23 PEMBAYARAN PROSES PINDAH SR DENGAN NO REG 5413032008198, YBS MENGINGINKAN AGAR HAL TSB SEGERA DITINDAKLANJUTI KARENA BANGUNAN HAMPIR RUBUH DAN AKAN SEGERA DIRENOVASI,JIKA TIDAK SEGERA DITANGANI YBS BERNIAT AKAN MELANJUTKAN KE RANAH HUKUM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020104605",
                    "waktu_lapor": "01/02/2023 14:12:22",
                    "waktu_response": "01/02/2023 14:27:10",
                    "waktu_recovery": "01/02/2023 17:00:44",
                    "durasi_response_time": 888,
                    "durasi_recovery_time": 9214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GANIS",
                    "alamat_pelapor": "PR HARVEST CITY ROSEMARY RA16 NO 26 KEL CIKARAGEMAN KEC SETU KAB BEKASI JAWA BARAT",
                    "no_telp_pelapor": "081212974043",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103693, TGL 05/12/2020 PENANGGANAN GANGGUAN MCB RUSAK OLEH PETUGAS (BP SYAIFUL) DILAKSANAKAN DENGAN  CARA SAMBUNG LANGSUNG, LG  TIDAK DIBERIKAN   MOHON   SEGERA DILAKUKAN PENANGGANAN SESUAI KETENTUANNYA. ID METER 32117760101. TERKAIT K5421062000437. LU, BELUM ADA TINDAK LANJUT, PELANGGAN MEMINTA DIHUBUNGI SECEPATNYA CC.54.FIKRI PKL 14:11 WIB.CC.54.FIKRI PKL 15:11 WIB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104607",
                    "waktu_lapor": "01/02/2023 14:12:26",
                    "waktu_response": "01/02/2023 14:18:52",
                    "waktu_recovery": "01/02/2023 14:22:50",
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ANDI",
                    "alamat_pelapor": "KOMPLK GNG SAHARI PERMAI ATAU TAN KUDUS JL.HIDUP BARU BLOK C NO.1  RT. 11 RW. 3 DS/KEL. PADEMANGAN KEC. PADEMANGAN BRT JAKUT ( LOKASI DEPAN ERAFONE) ",
                    "no_telp_pelapor": "02164714015",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL MENYALA, SISA KWH: 112 KWH ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104608",
                    "waktu_lapor": "01/02/2023 14:12:36",
                    "waktu_response": "01/02/2023 14:19:23",
                    "waktu_recovery": "01/02/2023 14:43:54",
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 1471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": " BP RONNY ",
                    "alamat_pelapor": "JL SUKATANI RT-3 / RW-5 NO 109 KEL.TEGAL ANGUS  KEC TELUKNAGA  KAB TANGERANG   BANTEN ",
                    "no_telp_pelapor": "089601964214",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL  24/10/2022  PERMOHONAN  BERHENTI BERLANGGANAN SELAMANYA. TGL 27/10/2022 DILAKUKAN PEMBONGKARAN APP STATUS PADA AP2T \\\"N\\\" YBS MENGINGINKAN INFROMASI TERKAIT PENGEMBALIAN UJL ATAS PROSES  TSBT.DAN K5423013005580 STATUS SELESAI, SESUAI INFO PELANGGAN TELAH DIHUBUNGI OLEH PETUGAS DAN NAMUN HINGGA BELUM ADA TINDAKLANJUT,  PELANGGAN PERNAH LAPOR DENGAN NO: K5422110702866 K5422122004573, K5423012703101, K5223013101600",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104609",
                    "waktu_lapor": "01/02/2023 14:12:30",
                    "waktu_response": "01/02/2023 14:14:07",
                    "waktu_recovery": "01/02/2023 14:16:22",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL PR VILLA MELATI MAS M-11 NO.3",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104615",
                    "waktu_lapor": "01/02/2023 14:12:53",
                    "waktu_response": "01/02/2023 14:14:17",
                    "waktu_recovery": "01/02/2023 14:16:31",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ALTURA No.03 GD SERPONG",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104619",
                    "waktu_lapor": "01/02/2023 14:13:02",
                    "waktu_response": "01/02/2023 14:29:42",
                    "waktu_recovery": "01/02/2023 16:59:20",
                    "durasi_response_time": 1000,
                    "durasi_recovery_time": 8978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andre Putra",
                    "alamat_pelapor": "JL DUKUH BARAT I No.16 RT.8 RW.7",
                    "no_telp_pelapor": "6281382097625",
                    "keterangan_pelapor": "penambahan daya ingin ke 13.200 karena permohonan naik daya skrg ke 11.000 dan info dari teknisi pln tidak bisa ke 3 phase",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104622",
                    "waktu_lapor": "01/02/2023 14:13:12",
                    "waktu_response": "01/02/2023 14:30:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1027,
                    "durasi_recovery_time": 33930073,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurpriyanto",
                    "alamat_pelapor": "KP BOJONG NEROS No. RT.2 RW.7 CURUG",
                    "no_telp_pelapor": "628569933251",
                    "keterangan_pelapor": "MUTASI_K (G9923020188418:pengecekan petugas) - kwh meter tulisan periksa tdk bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020104623",
                    "waktu_lapor": "01/02/2023 14:13:13",
                    "waktu_response": "01/02/2023 14:14:37",
                    "waktu_recovery": "01/02/2023 14:16:38",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL KP SEMPUR RT011/03 DS KDU CRG",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104626",
                    "waktu_lapor": "01/02/2023 14:13:56",
                    "waktu_response": "01/02/2023 14:14:46",
                    "waktu_recovery": "01/02/2023 14:16:46",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL KP DONGKAL RT6/5 PAKU ALAM SRP",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104630",
                    "waktu_lapor": "01/02/2023 14:14:59",
                    "waktu_response": "01/02/2023 14:17:21",
                    "waktu_recovery": "01/02/2023 14:53:54",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 2193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PENDIDIKAN NO 0 RT 0 RW 0 DN DESA BAHODOPI, BAHODOPI KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH. ACUAN: DI BELAKANG KANTOR KUA.",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 15/4/22 PEMBAYARAN PROSES PB (R1T / 1300 VA) DENGAN NO AGENDA 312119912204153973 DAN NO REGISTER 3121112043730 HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN NAMUN PADA STATUS AP2T TGL 18/7/22 PEREMAJAAN PDL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104632",
                    "waktu_lapor": "01/02/2023 14:15:06",
                    "waktu_response": "01/02/2023 14:16:07",
                    "waktu_recovery": "01/02/2023 14:28:02",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJRUL",
                    "alamat_pelapor": "PR LEGOK PERMAI GARDENIA BLK-L NO 11 KEL LEGOK KEC LEGOK  KAB TANGERANG. ",
                    "no_telp_pelapor": "02127881701",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 22495299104857754865",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104634",
                    "waktu_lapor": "01/02/2023 14:15:13",
                    "waktu_response": "01/02/2023 14:43:38",
                    "waktu_recovery": "01/02/2023 18:25:13",
                    "durasi_response_time": 1705,
                    "durasi_recovery_time": 13295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARTONO",
                    "alamat_pelapor": "JL VETERAN No. RT. 2 RW. 4 SIDODADI",
                    "no_telp_pelapor": "6285102778002",
                    "keterangan_pelapor": "Sehubungan dengan pengajuan proses tambah daya dari 2200va ke 16.500va apa sudah bisa dilakukan karena saya mengajukan penambahan daya tersebut tidak bisa dikarenakan katanya travo disekitar tersebut OB mohon informasi segera ya karena tempat usaha saya mau segera opening tapu terkendala dengan ketersediaan listrik yg kurang cukup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5323020100560",
                    "waktu_lapor": "01/02/2023 14:15:35",
                    "waktu_response": "01/02/2023 14:32:57",
                    "waktu_recovery": "01/02/2023 14:33:39",
                    "durasi_response_time": 1042,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "KP KEDUNG HALANG SENTRAL JEMBATAN1, NO 100 RT 1/RW, SUKARESMI, TANAH SAREAL, KOTA BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "0217222404",
                    "keterangan_pelapor": "PERMOHONAN PASANG BARU DENGAN NO AGENDA 538419912212227159/ 5384112140305 SUDAH DIBAYARKAN TANGGAL 22/12/2022 NAMUN SAMPAI DENGAN SAAT INI BELUM ADA REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020104636",
                    "waktu_lapor": "01/02/2023 14:15:43",
                    "waktu_response": "01/02/2023 14:22:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 408,
                    "durasi_recovery_time": 33930541,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didi Budhiarto",
                    "alamat_pelapor": "PR VICTORIA VILLAGE No.11 RT.1 RW.3 BUARAN",
                    "no_telp_pelapor": "6281297132369",
                    "keterangan_pelapor": "MUTASI_K (G9923020188462:kabel jtr) - kabel listrik turun hingga ke pagar rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104640",
                    "waktu_lapor": "01/02/2023 14:16:12",
                    "waktu_response": "01/02/2023 14:18:31",
                    "waktu_recovery": "01/02/2023 14:23:38",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 307,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYO",
                    "alamat_pelapor": "JL IRIAN DS BANJARAAN RT 4/1 DS BANJARAN KEC TAMAN  KAB PEMALANG ",
                    "no_telp_pelapor": "02152391281",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN . PELANGGAN BERMAKSUD MELAKUKAN PEMBAYARAN NAMUN TIDAK MENGETAHI ID PEL .N NUR HIKMAH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEMALANG"
                },
                {
                    "no_laporan": "K5423020104641",
                    "waktu_lapor": "01/02/2023 14:16:12",
                    "waktu_response": "01/02/2023 14:17:40",
                    "waktu_recovery": "01/02/2023 15:49:51",
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 5531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU EVELINE",
                    "alamat_pelapor": "JL BUKIT CINERE KAVLING 64A RT 12 RW 03 KEL GANDUL KEC CINERE . KOTA DEPOK. ACUAN: DEKAT MESJID ",
                    "no_telp_pelapor": "0217540930",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. ST AK REK FEB 2023= 36.056, ST APP TGL 02/02/23= 36.331, ST BACA AMCT= 36.748. RUMAH DIHUNI. PELANGGAN MENGINGINKAN AGAR PERIHAL TSB TIDAK TERJADI KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104643",
                    "waktu_lapor": "01/02/2023 14:16:11",
                    "waktu_response": "01/02/2023 15:06:13",
                    "waktu_recovery": "01/02/2023 16:25:59",
                    "durasi_response_time": 3002,
                    "durasi_recovery_time": 4786,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vivian etenia",
                    "alamat_pelapor": "Jl. Cemara Raya No.3",
                    "no_telp_pelapor": "6281288227723",
                    "keterangan_pelapor": "tidak bisa memasukan kode token,slalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020104645",
                    "waktu_lapor": "01/02/2023 14:16:31",
                    "waktu_response": "01/02/2023 14:23:15",
                    "waktu_recovery": "01/02/2023 14:30:28",
                    "durasi_response_time": 404,
                    "durasi_recovery_time": 433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ZAHRA",
                    "alamat_pelapor": "JL DAMAI RT 7/3 NO.46 KEL CIPETE UTARA KEC KEBAYORAN BARU JAKARTA SELATAN",
                    "no_telp_pelapor": "0218231991",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN TGL 31/01/23 DATANG PETUGAS P2TL MELAKUKAN PENGECEKAN APP DAN YBS DIKENAKAN PEMBAYARAN  SEBESAR RP.565.000,- (TIDAK DIBAYARKAN) SESUAI INFO PELANGGAN SETEMPAT KOSOMG SELAMA 3 TAHUN DAN MENGINGINKAN PENJELASAN ATAS PERIHAL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020104647",
                    "waktu_lapor": "01/02/2023 14:16:35",
                    "waktu_response": "01/02/2023 14:26:45",
                    "waktu_recovery": "01/02/2023 14:54:18",
                    "durasi_response_time": 610,
                    "durasi_recovery_time": 1653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rozi Fachrul",
                    "alamat_pelapor": "JL MED BEL KAMP BAHARI No. MARTUBUNG",
                    "no_telp_pelapor": "6281260671060",
                    "keterangan_pelapor": "saya mau isi token tapi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020104650",
                    "waktu_lapor": "01/02/2023 14:16:48",
                    "waktu_response": "01/02/2023 14:18:27",
                    "waktu_recovery": "01/02/2023 14:59:07",
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 2440,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14031095376",
                    "nama_pelapor": "ALBIKER TAMBA",
                    "alamat_pelapor": "JL. PAMAAN, CIMANGGIS, KOTA DEPOK, JAWA BARAT",
                    "no_telp_pelapor": "081290824346",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL TIDAK PADAM DENGAN SISA KWH 1900.",
                    "media": "Email",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104652",
                    "waktu_lapor": "01/02/2023 14:17:05",
                    "waktu_response": "01/02/2023 15:11:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3252,
                    "durasi_recovery_time": 33927615,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Samuel Handojo Sutanto",
                    "alamat_pelapor": "JL MADUKORO C9 RT.0 RW.0 TAWANGMAS",
                    "no_telp_pelapor": "62816668916",
                    "keterangan_pelapor": "MUTASI_K (G9923020188455:_) - Lintasan LVTC ke pelanggan lain melewati bagian dinding yg akan ditutup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5323020100563",
                    "waktu_lapor": "01/02/2023 14:17:31",
                    "waktu_response": "01/02/2023 15:15:50",
                    "waktu_recovery": "01/02/2023 15:51:03",
                    "durasi_response_time": 3499,
                    "durasi_recovery_time": 2113,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL PANGGUNG BARU NO 0 RT-6 / RW-7 KEL SELEROK KEC TEGAL TIMUR KOTA TEGAL DKT SD PANGGUNG ",
                    "no_telp_pelapor": "087772666360",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN KWH INGIN DIPINDAHKAN SEMENTARA KARENA PERSIL AKAN DIRUBUHKAN UNTUK RENOVASI IDPEL  522510251593, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5423020104654",
                    "waktu_lapor": "01/02/2023 14:17:55",
                    "waktu_response": "01/02/2023 14:20:06",
                    "waktu_recovery": "01/02/2023 15:48:51",
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 5325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "PER SARUA PERMAI JL NUSANTARA BLOK C29 NO 10 KEL BENDA BARU KEC PAMULANG TANGERANG SELATAN 15416",
                    "no_telp_pelapor": "0217416461",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN RENOVASI , PEMOHON MENGAKU SEBAGAI PEMILK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104655",
                    "waktu_lapor": "01/02/2023 14:17:55",
                    "waktu_response": "01/02/2023 14:23:22",
                    "waktu_recovery": "01/02/2023 14:50:09",
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 1607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "5794  865",
                    "nama_pelapor": "IBU HELENA",
                    "alamat_pelapor": "JL RICAN BARU NO 20 KEL SLEMAN KEC SLEMAN KOTA  DIY (DEKAT UNIV ATMAJAYA SLEMAN)",
                    "no_telp_pelapor": "0214750560",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101926, TGL 30/01/23 TUNGGAKAN REK  JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI CC.54.SUTA. PELANGGAN LAPOR KEMBALI INGIN DISAMBUNGKAN HARI INI JUGA DAN INGIN DI HUB UNGI OLEH PETUGASNYA CC.54.EPI PKL 14.33 WIB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104657",
                    "waktu_lapor": "01/02/2023 14:18:07",
                    "waktu_response": "01/02/2023 14:21:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 33930584,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sUpry",
                    "alamat_pelapor": "JL DSN CANGKRING BARU RT1 RW19 No.",
                    "no_telp_pelapor": "6285216548723",
                    "keterangan_pelapor": "MUTASI_K (G9923020188401:gagal masukkan token) - GAGAL Memasukkan TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020104658",
                    "waktu_lapor": "01/02/2023 14:18:08",
                    "waktu_response": "01/02/2023 15:40:29",
                    "waktu_recovery": "01/02/2023 15:59:09",
                    "durasi_response_time": 4941,
                    "durasi_recovery_time": 1120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Muazin",
                    "alamat_pelapor": "Kampung Wisata Orong Gerisak DesaTetebatu",
                    "no_telp_pelapor": "6281936314111",
                    "keterangan_pelapor": "Pulsa tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104661",
                    "waktu_lapor": "01/02/2023 14:18:33",
                    "waktu_response": "01/02/2023 14:42:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1409,
                    "durasi_recovery_time": 33929370,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nofia Madani",
                    "alamat_pelapor": "JL PUSK. PAL 3 GG.ALHIKMAH 2 No.",
                    "no_telp_pelapor": "6285247482068",
                    "keterangan_pelapor": "MUTASI_K (G9923020188432:Pindah Instalasi) - Pengalihan instalasi listrik karena renovasi rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020104662",
                    "waktu_lapor": "01/02/2023 14:18:37",
                    "waktu_response": "01/02/2023 14:25:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 33930368,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ibnu amrizal",
                    "alamat_pelapor": "DS PLIKEN KEMBARAN No.0 RT.5 RW.5 PLIKEN",
                    "no_telp_pelapor": "6285870041309",
                    "keterangan_pelapor": "MUTASI_K (G9923020188405:Cek tegangan pelanggan) - tegangan listrik rendah atau ngedrop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUMAS"
                },
                {
                    "no_laporan": "K5423020104663",
                    "waktu_lapor": "01/02/2023 14:18:38",
                    "waktu_response": "01/02/2023 14:29:43",
                    "waktu_recovery": "01/02/2023 15:06:01",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 2178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syahrul",
                    "alamat_pelapor": "Jl. Alternatif Cibubur No.60",
                    "no_telp_pelapor": "6281413107523",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104665",
                    "waktu_lapor": "01/02/2023 14:18:50",
                    "waktu_response": "01/02/2023 14:20:10",
                    "waktu_recovery": "01/02/2023 14:37:41",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 1051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sihebuddin Fahmi",
                    "alamat_pelapor": "DS AENG SAREH No. SAMPANG",
                    "no_telp_pelapor": "6287771277757",
                    "keterangan_pelapor": "tidak bisa memasukkan token tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020104670",
                    "waktu_lapor": "01/02/2023 14:19:03",
                    "waktu_response": "01/02/2023 14:20:33",
                    "waktu_recovery": "01/02/2023 14:38:27",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 1074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jan sebastian",
                    "alamat_pelapor": "JL ASTEK/GUDANG LENGKONG TIM No. RT.3 RW.4",
                    "no_telp_pelapor": "6282114751181",
                    "keterangan_pelapor": "Sejak penambahan daya, lampu \\\"imp/kwh\\\" saya berkedip kedip terus. Saya baru menyadari ketika tetangga saya kemarin menginformasikan bahwa di meteran miliknya lampu tersebut tidak nyala sama sekali.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104674",
                    "waktu_lapor": "01/02/2023 14:19:24",
                    "waktu_response": "01/02/2023 14:20:25",
                    "waktu_recovery": "01/02/2023 15:06:15",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 2750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007432377",
                    "nama_pelapor": "BP CHANDRA KURNIAWAN ",
                    "alamat_pelapor": "KK PURI CILEUNGSI BLOK Y5 NO 18 JL KH UMAR RAWAILAT GANDOANG KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "02180488469",
                    "keterangan_pelapor": "LEBIH TAGIH REKENING FEBRUARI 23 ST AKHIR = 14.358 ST APP TGL 01/02/23 = 13.259. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104675",
                    "waktu_lapor": "01/02/2023 14:19:24",
                    "waktu_response": "01/02/2023 14:24:06",
                    "waktu_recovery": "02/02/2023 01:41:42",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 40656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "JL RAYA GABUS GEDONG No.0 RT.1 RW.6 SRIMUKTI",
                    "no_telp_pelapor": "6287880432668",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter stand akhir kWh meter tgl 27 Januari 2023  15280, namun stand akhir pada tagihan 17176, swacam sudah dicoba tetapi error, adapun bila ingin melakukan joint visit dapat menghubungi 087880432668",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020104677",
                    "waktu_lapor": "01/02/2023 14:19:33",
                    "waktu_response": "01/02/2023 14:48:06",
                    "waktu_recovery": "01/02/2023 18:45:18",
                    "durasi_response_time": 1713,
                    "durasi_recovery_time": 14232,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "545302324031",
                    "nama_pelapor": "BP AJO",
                    "alamat_pelapor": "JL MAWAR VI RT 10 RW 06 NO 18 KEL TUGU UTARA KEC KOJA, JAKARTA UTARA. ACUAN : DEKAT TAMAN GG VI",
                    "no_telp_pelapor": "02143907974",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA 100 KWH. NO TELEPON 08979177588 A/N IBU ANA. LAPOR KEMBALI KARENA BELUM ADA PENANGANAN. NO TOKEN 47079824484711227062. CC.54.BADRIA, 02143907974, 12G0A0H (01/02/23 PUKUL 15:11)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104683",
                    "waktu_lapor": "01/02/2023 14:19:59",
                    "waktu_response": "01/02/2023 14:47:47",
                    "waktu_recovery": "01/02/2023 14:49:16",
                    "durasi_response_time": 1668,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devi ratnasari",
                    "alamat_pelapor": "DN BUNUT No.0 RT.1 RW.1 GADING",
                    "no_telp_pelapor": "6287781817757",
                    "keterangan_pelapor": "gagal terus saat isi kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104686",
                    "waktu_lapor": "01/02/2023 14:20:39",
                    "waktu_response": "01/02/2023 14:28:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 33930180,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Afif Sulthoni",
                    "alamat_pelapor": "Jl. Masalembu No.28",
                    "no_telp_pelapor": "6285640933791",
                    "keterangan_pelapor": "MUTASI_K (G9923020188408:app) - Kwh meter sering mati hidup sendiri dan ada tulisan error ketika mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020104689",
                    "waktu_lapor": "01/02/2023 14:21:01",
                    "waktu_response": "01/02/2023 14:30:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 33930067,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "maryati",
                    "alamat_pelapor": "KK PERUMNAS TLJAMBE No.45 RT.000 RW.00 TLK JAMBE",
                    "no_telp_pelapor": "6282121321382",
                    "keterangan_pelapor": "MUTASI_K (G9923020188758:pelanggan di telfon tidak d angkat .sudah d jelaskan via WA terkait tagihan yang   harus d lunasi) - saya ingin membeli token prabayar namun keterangannya status pelanggan tidak aktif. itu kenapa ya?\\nCC.54.NURASIYAH.CSOI. TGL 01/02/23. PELANGGAN LAPOR KEMBALI : MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 PELANGGAN DENGAN NO METER 01100723590 TIDAK BISA BELI TOKEN , PADA DATA P2APST TERTERA : BLOCKING PEMBELIAN, PADA DATA AP2T TERTERA : Blocking dikarenakan Piutang, NAMUN TIDAK ADA NO REG . SISA 62,3 KWH ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020104693",
                    "waktu_lapor": "01/02/2023 14:21:17",
                    "waktu_response": "01/02/2023 14:26:02",
                    "waktu_recovery": "01/02/2023 14:54:12",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 1690,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfi julfadlillah",
                    "alamat_pelapor": "JL MARELAN RAYA PASAR II R.PULAU No.0 LK.17",
                    "no_telp_pelapor": "6285270075530",
                    "keterangan_pelapor": "token di isi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020104694",
                    "waktu_lapor": "01/02/2023 14:21:18",
                    "waktu_response": "01/02/2023 15:01:20",
                    "waktu_recovery": "01/02/2023 15:15:10",
                    "durasi_response_time": 2402,
                    "durasi_recovery_time": 830,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tuti Alawiah",
                    "alamat_pelapor": "KP CIBANGO No.0 RT.000 RW.00 TELARSARI",
                    "no_telp_pelapor": "6285719351502",
                    "keterangan_pelapor": "kenapa bln sekarang pembayaran listrik atas Nama MARIAN naiknya nyampe duaratus lebih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5323020100573",
                    "waktu_lapor": "01/02/2023 14:21:59",
                    "waktu_response": "01/02/2023 14:48:17",
                    "waktu_recovery": "01/02/2023 19:09:49",
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 15692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL WIJAYA KUSUMA III GANG 2 NO.83 RT.18/7 KEL.MALAKASARI KEC.DUREN SAWIT JAKARTA TIMUR",
                    "no_telp_pelapor": "6285881937572",
                    "keterangan_pelapor": "PELAPOR A.N BPK IWAN DENGAN NO KTP : 3175070504720008 TIDAK PERNAH MERASA MENGAJUKAN PERMOHONAN PASANG BARU A.N PELANGGAN INDOMARCO PRISMATAMA. SAAT INI PELAPOR DIDATANGI PETUGAS PAJAK DIKARENAKAN IDPEL TERSEBUT DENGAN DAYA 23000 VA DIKENAKAN WAJIB PAJAK. PELANGGAN MINTA DIBANTU UNTUK PROSES PEMBARUAN DATA NO KTP PEMILIK ASLI NOMOR IDPEL 545302361949 TERSEBUT. MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104699",
                    "waktu_lapor": "01/02/2023 14:22:14",
                    "waktu_response": "01/02/2023 14:35:47",
                    "waktu_recovery": "01/02/2023 15:06:21",
                    "durasi_response_time": 813,
                    "durasi_recovery_time": 1834,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01328025901",
                    "nama_pelapor": "BP ANDI RAHMAT",
                    "alamat_pelapor": "JL AMANAH NO 99 004 / RW-08 KEL CIBINONG KEC CIBINONG ACUAN LOKASI : DEKAT WR BANG AHMAD",
                    "no_telp_pelapor": "081289035431",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PERPINDAHAN APP DI KARENAKAN RENOVASI BANGUNAN. PELANGGAN SELAKU PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104701",
                    "waktu_lapor": "01/02/2023 14:22:08",
                    "waktu_response": "01/02/2023 14:23:32",
                    "waktu_recovery": "01/02/2023 14:26:59",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "JL KP.MANUNGTUNG RT01/02 LEGOK",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104703",
                    "waktu_lapor": "01/02/2023 14:22:19",
                    "waktu_response": "01/02/2023 14:23:59",
                    "waktu_recovery": "01/02/2023 14:31:11",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani nuraeni",
                    "alamat_pelapor": "kp.cikadongdong rt01rw6",
                    "no_telp_pelapor": "6282118170251",
                    "keterangan_pelapor": "kWh gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104705",
                    "waktu_lapor": "01/02/2023 14:22:28",
                    "waktu_response": "01/02/2023 14:34:39",
                    "waktu_recovery": "01/02/2023 14:36:23",
                    "durasi_response_time": 731,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "DS BANDENGAN RT.0 RW.0 BANDENGAN",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "kenapa saya masukan token listrik kok gagal terus, tolong bantuannya dari tadi enggak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5423020104707",
                    "waktu_lapor": "01/02/2023 14:22:30",
                    "waktu_response": "01/02/2023 14:23:44",
                    "waktu_recovery": "01/02/2023 14:27:07",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "PR PONDOK JAGUNG BLK GR 2 No.19A PONDOK JAG",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104708",
                    "waktu_lapor": "01/02/2023 14:22:33",
                    "waktu_response": "01/02/2023 15:41:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4735,
                    "durasi_recovery_time": 33925804,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jasmin Prasojo",
                    "alamat_pelapor": "DN SOMOPURO BEBENGAN No. RT.4 RW.7 BEBENGAN",
                    "no_telp_pelapor": "628122925628",
                    "keterangan_pelapor": "MUTASI_K (G9923020188488:meter kwh rusak ) - mtr rusak, listrik tidak nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJA"
                },
                {
                    "no_laporan": "K5423020104712",
                    "waktu_lapor": "01/02/2023 14:22:53",
                    "waktu_response": "01/02/2023 14:24:02",
                    "waktu_recovery": "01/02/2023 14:27:13",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "KP KOCEAK RT 5/1 KARANGGAN SRP",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104713",
                    "waktu_lapor": "01/02/2023 14:23:08",
                    "waktu_response": "01/02/2023 14:34:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 696,
                    "durasi_recovery_time": 33929808,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "rt18 /06",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "MUTASI_K (G9923020188420:Menunggu petugas datang untuk ganti Kwh Meter) - kenapa mau isi pulsa listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5423020104714",
                    "waktu_lapor": "01/02/2023 14:23:17",
                    "waktu_response": "01/02/2023 14:24:13",
                    "waktu_recovery": "01/02/2023 14:27:22",
                    "durasi_response_time": 56,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "JL JL KELAPA DUA CURUG",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104715",
                    "waktu_lapor": "01/02/2023 14:23:39",
                    "waktu_response": "01/02/2023 15:03:52",
                    "waktu_recovery": "01/02/2023 15:55:33",
                    "durasi_response_time": 2413,
                    "durasi_recovery_time": 3101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000005006555",
                    "nama_pelapor": "IBU SELVIANI NUR YULIYANI",
                    "alamat_pelapor": "JL. SADANG, KOMPLEK CIBIRU ASRI 1 BLOK B NO 41 RT/RW 04/17, CILEUNYI, KAB. BANDUNG 40625",
                    "no_telp_pelapor": "085721888806",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023 = 28492, ST APP TGL 01/02/2023 = 28322. REK BELUM DILUNASI. (PER SEPTEMBER 2022 - 21 JANUARI 2023 RUMAH KOSONG DAN SAAT INI DIHUNI, RUMAH BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, TIDAK TAU PETUGAS MELAKUKAN SWACAM ATAU TIDAK). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020104717",
                    "waktu_lapor": "01/02/2023 14:24:06",
                    "waktu_response": "01/02/2023 14:24:38",
                    "waktu_recovery": "01/02/2023 14:29:44",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGI ",
                    "alamat_pelapor": "JL- KP KEBON MANGGU NO 0 RT-3 / RW-1 KEL CISAUK KEC CISAUK KAB TANGERANG BANTEN // DEPAN BENGKAL EMERAL AUTO ",
                    "no_telp_pelapor": "081389519536",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100578",
                    "waktu_lapor": "01/02/2023 14:24:47",
                    "waktu_response": "01/02/2023 14:27:39",
                    "waktu_recovery": "01/02/2023 15:06:24",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 2325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU FITRI ",
                    "alamat_pelapor": "KP CIBUGIS JL KLAPANUNGGAL NO 146 RT-3 / RW-5 DESA 0 KEC KLAPANUNGGAL KAB BOGOR ",
                    "no_telp_pelapor": "083825393555",
                    "keterangan_pelapor": "TIDAK BISA PEMBELIAN TOKEN, DATA P2APST NO METER 14009454530 KET SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PTL MENYALA SISA 103 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104726",
                    "waktu_lapor": "01/02/2023 14:24:55",
                    "waktu_response": "01/02/2023 14:57:58",
                    "waktu_recovery": "01/02/2023 15:00:31",
                    "durasi_response_time": 1983,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yuni Yulianti",
                    "alamat_pelapor": "KP WATES No.0 RT.000 RW.00 LANGKAP",
                    "no_telp_pelapor": "6289678168707",
                    "keterangan_pelapor": "Min mohon maaf ini listrik rumah ibu saya kan kena petir yaa tolong segera diperbaiki",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGADEN"
                },
                {
                    "no_laporan": "K5423020104730",
                    "waktu_lapor": "01/02/2023 14:25:10",
                    "waktu_response": "01/02/2023 14:46:48",
                    "waktu_recovery": "01/02/2023 14:58:15",
                    "durasi_response_time": 1298,
                    "durasi_recovery_time": 687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS NAPIS No. RT. 1 RW. 1 TBREJO",
                    "no_telp_pelapor": "6285739240023",
                    "keterangan_pelapor": "padam sejak pagi hingga kini.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADANGAN"
                },
                {
                    "no_laporan": "K5323020100579",
                    "waktu_lapor": "01/02/2023 14:25:22",
                    "waktu_response": "01/02/2023 14:30:21",
                    "waktu_recovery": "01/02/2023 16:14:51",
                    "durasi_response_time": 299,
                    "durasi_recovery_time": 6270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANGEL",
                    "alamat_pelapor": "PR GREEN LAKE CITY CLUSTER ASIA 7 NO.28 KEL CIPONDOH KEC CIPONDOH KOTA TANGERANG / DKT FRESH MARKET ",
                    "no_telp_pelapor": "6287811012020",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN KOVERSI NO.TOKEN  52087228205065343835 KE NO.METER BARU (DI LOKASI ADA PERGANTIAN KWH METER) ID.PEL 546302118900",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104737",
                    "waktu_lapor": "01/02/2023 14:26:09",
                    "waktu_response": "01/02/2023 15:40:13",
                    "waktu_recovery": "01/02/2023 15:59:01",
                    "durasi_response_time": 4444,
                    "durasi_recovery_time": 1128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalu Pandri",
                    "alamat_pelapor": "Kampung Wisata Orong Gerisak DesaTetebatu",
                    "no_telp_pelapor": "6287806776754",
                    "keterangan_pelapor": "tidak bisa masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104743",
                    "waktu_lapor": "01/02/2023 14:27:28",
                    "waktu_response": "01/02/2023 14:27:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 33930219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE FERRUM No.50 GD SERPONG",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104746",
                    "waktu_lapor": "01/02/2023 14:27:52",
                    "waktu_response": "01/02/2023 14:28:14",
                    "waktu_recovery": "01/02/2023 14:30:09",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE EXMORE No.01 GD SERPONG",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104748",
                    "waktu_lapor": "01/02/2023 14:28:11",
                    "waktu_response": "01/02/2023 14:29:39",
                    "waktu_recovery": "01/02/2023 14:30:51",
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "KP CIBOGO WETAN No. RT.2 RW.3",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104750",
                    "waktu_lapor": "01/02/2023 14:28:36",
                    "waktu_response": "01/02/2023 14:47:58",
                    "waktu_recovery": "01/02/2023 14:49:23",
                    "durasi_response_time": 1162,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDURRAHMAN",
                    "alamat_pelapor": "Perumahan Griya Permai Paiton. Masuk gerbang, lurus ke selatan, belok kanan, lalu lihat masjid, rumah ukiran depan kanan masjid",
                    "no_telp_pelapor": "6285235511969",
                    "keterangan_pelapor": "meter nyala, skring tidak ada Strom. kondisi rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104752",
                    "waktu_lapor": "01/02/2023 14:29:03",
                    "waktu_response": "01/02/2023 14:55:59",
                    "waktu_recovery": "01/02/2023 16:41:02",
                    "durasi_response_time": 1616,
                    "durasi_recovery_time": 6303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "ridwansyahricardo@gmail.com",
                    "alamat_pelapor": "JL. CONDET RAYA NO.5 RT 013/004 KEL. BATU AMPAR KEC. KRAMAT JATI, JAKARTA TIMUR – DKI JAKARTA",
                    "no_telp_pelapor": "089609314747",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PADA TANGGAL 06/12/2022 PETUGAS DATANG AN. FIKRI. ATAS TEMUAN PELANGGARAN P2TL. SESUAI INFORMASI YBS BERKEBERATAN ATAS TEMUAN TSB DIKARENAKAN SEBELUMNYA TERDAPAT PEREMEJAAN DI KWH METERNYA. YBS SUDAH KE UNIT PLN DAN SUDAH DIBERIKAN BERITA ACARA.",
                    "media": "Email",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020104753",
                    "waktu_lapor": "01/02/2023 14:28:58",
                    "waktu_response": "01/02/2023 14:33:36",
                    "waktu_recovery": "01/02/2023 15:55:12",
                    "durasi_response_time": 278,
                    "durasi_recovery_time": 4896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006015852",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "JL RAYA KP SETU GG H GUMAY NO 76 RT 9/2 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI",
                    "no_telp_pelapor": "0213908501",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) NO TOKEN : 6291 8456 2661 0938 0687 DAN 3334 7789 9774 5991 3180 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104762",
                    "waktu_lapor": "01/02/2023 14:30:10",
                    "waktu_response": "01/02/2023 14:33:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 217,
                    "durasi_recovery_time": 33929865,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "PLN PONDOK KOPI",
                    "alamat_pelapor": "JL JL.RAWA DOMBA NO.16.A",
                    "no_telp_pelapor": "6287877211209",
                    "keterangan_pelapor": "MUTASI_K (G9923020188507:urgent) - meteran token tidak bisa diisi pulsa selalu gagal. mohon dibantu n dicek masalahnya atau kirim petugas  kelokasi. tks . no voucher : 3064 8584 9452 7487 1728 rp.500rb",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104765",
                    "waktu_lapor": "01/02/2023 14:30:37",
                    "waktu_response": "01/02/2023 14:33:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 33929896,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fatkhuri",
                    "alamat_pelapor": "Rt 008 Rw 001",
                    "no_telp_pelapor": "6282324174789",
                    "keterangan_pelapor": "MUTASI_K (G9923020188421:TIDAK BISA ISI TOKEN 2X) - beli token listrik dipasang, gagal sudah 2 kali coba \\nmohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANDUDONGKAL"
                },
                {
                    "no_laporan": "K5423020104766",
                    "waktu_lapor": "01/02/2023 14:30:44",
                    "waktu_response": "01/02/2023 14:35:16",
                    "waktu_recovery": "01/02/2023 15:10:21",
                    "durasi_response_time": 272,
                    "durasi_recovery_time": 2105,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdullah",
                    "alamat_pelapor": "kp. Nambo Ds. Kaserangan Kec. Ciruas Kab. serang ",
                    "no_telp_pelapor": "6281295078887",
                    "keterangan_pelapor": "Permasalahan kWh yang ingin dipindahkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020104771",
                    "waktu_lapor": "01/02/2023 14:31:12",
                    "waktu_response": "01/02/2023 15:39:48",
                    "waktu_recovery": "01/02/2023 15:58:44",
                    "durasi_response_time": 4116,
                    "durasi_recovery_time": 1136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalu Pandri",
                    "alamat_pelapor": "DN ORONG GERISAK No.",
                    "no_telp_pelapor": "6287806776754",
                    "keterangan_pelapor": "32177971606",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104774",
                    "waktu_lapor": "01/02/2023 14:31:40",
                    "waktu_response": "01/02/2023 14:36:17",
                    "waktu_recovery": "01/02/2023 16:12:36",
                    "durasi_response_time": 277,
                    "durasi_recovery_time": 5779,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani nuraeni",
                    "alamat_pelapor": "kp.cikadongdong rt01rw6",
                    "no_telp_pelapor": "6282118170251",
                    "keterangan_pelapor": "kWh gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104775",
                    "waktu_lapor": "01/02/2023 14:32:03",
                    "waktu_response": "01/02/2023 15:06:32",
                    "waktu_recovery": "01/02/2023 16:25:51",
                    "durasi_response_time": 2069,
                    "durasi_recovery_time": 4759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SUHADA",
                    "alamat_pelapor": "JL H EMIN KP CIPETE RT03/01 NO -  KEL PEKOJAN KEC PINANG KOTA TANGERANG DEKAT SMK GAMA ",
                    "no_telp_pelapor": "081314566165",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN ATAS LONJAKAN REKENING FEB 23, ST AKHIR = 3602 .ST APP TGL 01/02/23 = 3621, PLN 123 TELAH MENJELASKAN SESUAI DENGAN DATA ACMT, NAMUN PELANGGAN MENGINGINKAN PENJELASAN ATAS LONJAKAN TERSEBUT \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020104780",
                    "waktu_lapor": "01/02/2023 14:32:15",
                    "waktu_response": "01/02/2023 14:33:07",
                    "waktu_recovery": "01/02/2023 14:39:37",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "PR CLUSTER GREEN ORCHID RESIDENCE BLOK B No.05 CIATER",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104783",
                    "waktu_lapor": "01/02/2023 14:32:34",
                    "waktu_response": "01/02/2023 14:33:31",
                    "waktu_recovery": "01/02/2023 15:06:17",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 1966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-01",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104784",
                    "waktu_lapor": "01/02/2023 14:32:34",
                    "waktu_response": "01/02/2023 14:35:53",
                    "waktu_recovery": "01/02/2023 14:46:51",
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DILLA PRATAMA GUNAWAN",
                    "alamat_pelapor": "JL CISURUPAN No.106 RT.004 RW.08 CITEUREUP",
                    "no_telp_pelapor": "6281312015151",
                    "keterangan_pelapor": "minta tolong dicek pemakaian listrik karena bayar swtiap bulan agak mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020104785",
                    "waktu_lapor": "01/02/2023 14:32:47",
                    "waktu_response": "01/02/2023 14:35:23",
                    "waktu_recovery": "01/02/2023 14:46:02",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 639,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL- RT- RW- NO- DS SIHOTANG PANGURURAN KEL TURPUK SIHOTANG KEC HARIAN, KAB. SAMOSIR, SUMATERA UTARA ACUAN LOKASI DEKAT SD ",
                    "no_telp_pelapor": "08118400029",
                    "keterangan_pelapor": "TGL 17/01/23 PROSES PD ( R1T / 450 - R1T / 900 VA) DENGAN NO AGENDA 129079922301171052 DAN NO REG 1290715000974 TGL 17/01/23 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGURURAN"
                },
                {
                    "no_laporan": "K5423020104790",
                    "waktu_lapor": "01/02/2023 14:32:53",
                    "waktu_response": "01/02/2023 14:33:48",
                    "waktu_recovery": "01/02/2023 15:07:51",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 2043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL KP KAMURANG ATAS RT4/1 PKA SRP",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104793",
                    "waktu_lapor": "01/02/2023 14:33:03",
                    "waktu_response": "01/02/2023 14:35:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 33929780,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalumuhamad nasir",
                    "alamat_pelapor": "DN DASAN BARU No.0 RT.0 RW.0 WAJAGESENG",
                    "no_telp_pelapor": "6287765767612",
                    "keterangan_pelapor": "MUTASI_K (G9923020188419:periksa) - kwh periksa sudah satu minggu pelanggan matilampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020104794",
                    "waktu_lapor": "01/02/2023 14:33:20",
                    "waktu_response": "01/02/2023 14:48:30",
                    "waktu_recovery": "01/02/2023 17:17:45",
                    "durasi_response_time": 910,
                    "durasi_recovery_time": 8955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rahmat dwi anggoro",
                    "alamat_pelapor": "PR GDC WEST MANHATTAN BLOK AF6 No.22 RT.0 RW.0 BEKASI",
                    "no_telp_pelapor": "6281310380508",
                    "keterangan_pelapor": "mcb loss",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104795",
                    "waktu_lapor": "01/02/2023 14:33:24",
                    "waktu_response": "01/02/2023 14:36:35",
                    "waktu_recovery": "01/02/2023 15:23:54",
                    "durasi_response_time": 191,
                    "durasi_recovery_time": 2839,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Djoni Hery Soesanto",
                    "alamat_pelapor": "DK DAMEAN No. RT. 0 RW. 0 KEBONAGUNG",
                    "no_telp_pelapor": "6287776607745",
                    "keterangan_pelapor": "isi token tidak bisa, tertulis GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020104796",
                    "waktu_lapor": "01/02/2023 14:33:29",
                    "waktu_response": "01/02/2023 14:34:15",
                    "waktu_recovery": "01/02/2023 15:08:05",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 2030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL KP BABAKAN RT 3/4 BINONG CRG",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104799",
                    "waktu_lapor": "01/02/2023 14:33:33",
                    "waktu_response": "01/02/2023 15:09:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2173,
                    "durasi_recovery_time": 33927706,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Selvitas kolo Mau",
                    "alamat_pelapor": "kotafoun A,Desa Bereliku",
                    "no_telp_pelapor": "6281236754354",
                    "keterangan_pelapor": "MUTASI_K (G9923020188461:UTK YANTEK ATAMBUA ADA KELUHAN MASUK LOKASI KOTA FOUN) - kwhnya muncul tp listrik padam sedangkan listrik tetangga menyala mohon solusi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020104804",
                    "waktu_lapor": "01/02/2023 14:34:04",
                    "waktu_response": "01/02/2023 14:35:58",
                    "waktu_recovery": "01/02/2023 14:42:12",
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "komang bayu suta",
                    "alamat_pelapor": "Jl. Bidadari II No.3",
                    "no_telp_pelapor": "6287863113924",
                    "keterangan_pelapor": "proses tambah daya belum terpasang sampai  hari ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020104806",
                    "waktu_lapor": "01/02/2023 14:34:20",
                    "waktu_response": "01/02/2023 15:19:57",
                    "waktu_recovery": "01/02/2023 16:19:22",
                    "durasi_response_time": 2737,
                    "durasi_recovery_time": 3565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSDI ",
                    "alamat_pelapor": "JL PATTENE PERUM GREEN CLAUSTER PATTENE BL D No. 05 KEL PAI, KEC BIRINGKANAYA, KOTA MAKASSAR, SULAWESI SELATAN, DEKAT JEMBATAN TIMBANG MOBIL ",
                    "no_telp_pelapor": "082346654333",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 22/12/22 TELAH DILUNASI PEMBAYARAN  PROSES PD (B2/13.200 VA – B2/66.000 VA) DENGAN NO REG  3202013034555  NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104807",
                    "waktu_lapor": "01/02/2023 14:34:13",
                    "waktu_response": "01/02/2023 14:57:35",
                    "waktu_recovery": "01/02/2023 19:11:35",
                    "durasi_response_time": 1402,
                    "durasi_recovery_time": 15240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRAMUZA KUSNARSYAD",
                    "alamat_pelapor": "PR VILLA BUKIT TIDAR KAV.C 1 No.504",
                    "no_telp_pelapor": "62811123873",
                    "keterangan_pelapor": "mohon perhatian PLN bahwa sejak pemasangan KWH meter hingga saat ini belum dilakukan pemasangan MCB dan segel MCB sebagaimana ditunjukkan dalam foto terlampir.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020104809",
                    "waktu_lapor": "01/02/2023 14:34:22",
                    "waktu_response": "01/02/2023 14:43:40",
                    "waktu_recovery": "01/02/2023 15:45:52",
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 3732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKANTO",
                    "alamat_pelapor": "JL GALUR RT3/3 NO 88 KEL. PISANGAN KEC. CIPUTAT TIMUR TANGSEL BANTEN (SEBELAH PERUM CIREUNDEU PARK)",
                    "no_telp_pelapor": "02174701357",
                    "keterangan_pelapor": "MOHON PERIKSA APP, KARENA DIRAGUKAN KONDISI BEROPERASINYA PIRINGAN KWH BERPUTAR TERLALU CEPAT SEJAK 3 TAHUN LALU. PELANGGAN MENGINGINKAN DILAKUKAN PERGANTIAN APP.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104810",
                    "waktu_lapor": "01/02/2023 14:34:27",
                    "waktu_response": "01/02/2023 15:30:30",
                    "waktu_recovery": "01/02/2023 20:31:29",
                    "durasi_response_time": 3363,
                    "durasi_recovery_time": 18059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTRISNO",
                    "alamat_pelapor": "JL GENUKAN RT 4 RW 2 RANDUSARI PRAMBANAN KL, RANDUSARI, PRAMBANAN, KAB. KLATEN, JAWA TENGAH",
                    "no_telp_pelapor": "081318607667",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 26/01/23  REALISASI PROSES PB (R1T / 450 VA) DENGAN NO AGENDA 524049912301103753. SESUAI INFO PELANGGAN PETUGAS HANYA MEMASANG KWH METER NAMUN INSTALASI BELUM TERPASANG.  BERDASARKAN INFO PELANGGAN BELUM ADA TINDAK LANJUT PETUGAS TGL 1/2/23  PKL 14.45  WIB CC.54.AZMINA. PELANGGAN MELAPOR KEMBALI. PELANGGAN MENGINGINKAN KEJELASAN TERKAIT PENYALAAN TSB. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN . CC.54.MUTIA;15:38 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020104811",
                    "waktu_lapor": "01/02/2023 14:34:28",
                    "waktu_response": "01/02/2023 14:38:03",
                    "waktu_recovery": "01/02/2023 16:16:07",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 5884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "KP PULO No.0 RT.1 RW.3 SUMBERJAYA",
                    "no_telp_pelapor": "628170047448",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter, tgl 26 Januari 2023 sebesar 53344 stand akhir Januari 2023 52156, sudah coba swacam tetapi error, adapun utk joint visit dapat menghubungi 08170047448",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020104812",
                    "waktu_lapor": "01/02/2023 14:34:38",
                    "waktu_response": "01/02/2023 15:41:25",
                    "waktu_recovery": "01/02/2023 16:07:55",
                    "durasi_response_time": 4007,
                    "durasi_recovery_time": 1590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Totok Rosihan",
                    "alamat_pelapor": "candirejo ",
                    "no_telp_pelapor": "6285643511397",
                    "keterangan_pelapor": "meteran di segel",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5323020100588",
                    "waktu_lapor": "01/02/2023 14:35:05",
                    "waktu_response": "01/02/2023 14:36:18",
                    "waktu_recovery": "01/02/2023 14:51:15",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0017171330005",
                    "nama_pelapor": "BP TEJO",
                    "alamat_pelapor": "JL ROKAN NO 6 KEL SRAGEN KEC SRAGEN KOTA KAB SRAGEN / DPN POLRES SRAGEN",
                    "no_telp_pelapor": "087823367091",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN AKAN MENGAJUKAN PERUBAHAN DAYA DENGAN IDPEL : 520580009097 NAMUN MASIH ADA NO AGENDA PENGADUAN : 520580562204047454. INFO PELANGGAN SUDAH MENGAJUKAN PERUBAHAN DAYA KE KANTOR NAMUN BELUM MENDAPATKAN NO REG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRAGEN"
                },
                {
                    "no_laporan": "K5423020104813",
                    "waktu_lapor": "01/02/2023 14:35:15",
                    "waktu_response": "01/02/2023 15:29:39",
                    "waktu_recovery": "01/02/2023 15:38:47",
                    "durasi_response_time": 3264,
                    "durasi_recovery_time": 548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "JL PROF DR LATUMETEN  I  NO 32 B  RT-2 / RW-5 KEL GROGOL PETAMBURAN KEC - JAKBAR ACUAN LOKASI KONTRAKAN SIMORANGKIR ",
                    "no_telp_pelapor": "081285429581",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA ) SISA KWH 18.72.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104815",
                    "waktu_lapor": "01/02/2023 14:35:46",
                    "waktu_response": "01/02/2023 14:36:49",
                    "waktu_recovery": "01/02/2023 15:51:10",
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 4461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU EKA",
                    "alamat_pelapor": "JL DANAU RANAU 2 BLK AC2 NO 11 PR CLUSTER CATALINA RT 05/06 KEL MEDANG KEC PAGEDANGAN KAB TANGERANG ",
                    "no_telp_pelapor": "02154212999",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23 = 11.688, APP TGL 01/02/23 = 11.589. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104820",
                    "waktu_lapor": "01/02/2023 14:36:04",
                    "waktu_response": "01/02/2023 14:38:56",
                    "waktu_recovery": "01/02/2023 15:06:07",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 1631,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irwansyah sitorus",
                    "alamat_pelapor": "dusun 2",
                    "no_telp_pelapor": "6282277974545",
                    "keterangan_pelapor": "sering strip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5323020100591",
                    "waktu_lapor": "01/02/2023 14:36:22",
                    "waktu_response": "01/02/2023 14:48:43",
                    "waktu_recovery": "01/02/2023 17:02:44",
                    "durasi_response_time": 741,
                    "durasi_recovery_time": 8041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRVIANTI",
                    "alamat_pelapor": "KK PDU.PERMAI JL ANGGREK 4 BLOK E5 NO 10 KEL BAHAGIA KEC BABELAN KOTA BEKASI / DEKAT LAPANGAN DAN MASJID",
                    "no_telp_pelapor": "087866316036",
                    "keterangan_pelapor": "PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT TELAT PEMBAYARAN TAGIHAN SUDAH DIBAYARKAN BANK MANDIRI 31-01-2023 \\t22:21:57 MOHON DIBANTU KONFIRMASI DAN TINDAKLAJUT // MOHON TINDAK LANJUT DAN PENANGANAN DARI PETUGAS, PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.>>PELANGGAN LAPOR 2X.(CC.52.YOVITA).",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104824",
                    "waktu_lapor": "01/02/2023 14:36:34",
                    "waktu_response": "01/02/2023 15:18:19",
                    "waktu_recovery": "01/02/2023 18:30:05",
                    "durasi_response_time": 2505,
                    "durasi_recovery_time": 11506,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "189229",
                    "nama_pelapor": "IBU SIFA",
                    "alamat_pelapor": "JL JOGLO RAYA, KK RUKAN PURI BOTANICAL BLOK I-9 NO.20 RT 8 RW 8, KEL JOGLO, KEC KEMBANGAN, KOTA JAKARTA BARAT, DKI JAKARTA",
                    "no_telp_pelapor": "02158900036",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 20/01/2023 DILAKUKAN REALISASI PROSES PD (B2T/7700 - B2T/11000) DENGAN NO REG 5433015085279. SESUAI INFO PELANGGAN, DIINFORMASIKAN OLEH PETUGAS SESUDAH REALISASI BAHWA BIAYA YANG DIBAYARKAN SUDAH TERMASUK DENGAN PERGANTIAN BOX APP. NAMUN HINGGA SAAT INI BOX APP BELUM DILAKUKAN PERGANTIAN. PELANGGAN MELAPOR KEMBALI. CC.54.UKHWATUN. TGL 01/02/23. PUKUL 15:30 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104834",
                    "waktu_lapor": "01/02/2023 14:37:37",
                    "waktu_response": "01/02/2023 14:38:15",
                    "waktu_recovery": "01/02/2023 14:42:15",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE HASIENDA No.21 GD SERPONG",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104837",
                    "waktu_lapor": "01/02/2023 14:37:48",
                    "waktu_response": "01/02/2023 14:53:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 925,
                    "durasi_recovery_time": 33928699,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR RT 2/2 KEL JATI RAHAYU KEC PONDOK MELATI KAB BEKASI. DEKAT PASAR OTA PONDOK GEDE",
                    "no_telp_pelapor": "02185517364",
                    "keterangan_pelapor": "MUTASI_K (G9923020188566:MOHON BANTUAN PENGAMANAN JTR KARNA AKAN DILAKUKAN PENEBANGAN POHON PADA HARI JUMAT TGL  3/2/2023 PKL 08.00 WIB . NO TELP YG DAPAT DIHUBUNGI IBU ANA 085811472700/PAK RISKI 081331945233) -  MOHON BANTUAN PENGAMANAN JTR KARNA AKAN DILAKUKAN PENEBANGAN POHON PADA HARI JUMAT TGL  3/2/2023 PKL 08.00 WIB . NO TELP YG DAPAT DIHUBUNGI IBU ANA 085811472700/PAK RISKI 081331945233",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104838",
                    "waktu_lapor": "01/02/2023 14:37:58",
                    "waktu_response": "01/02/2023 14:38:40",
                    "waktu_recovery": "01/02/2023 14:43:57",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-0",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104842",
                    "waktu_lapor": "01/02/2023 14:38:12",
                    "waktu_response": "01/02/2023 14:43:34",
                    "waktu_recovery": "01/02/2023 15:22:37",
                    "durasi_response_time": 322,
                    "durasi_recovery_time": 2343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Kurniawaan",
                    "alamat_pelapor": "JL CITARUM No.68B RT.0 RW.0",
                    "no_telp_pelapor": "6281275832220",
                    "keterangan_pelapor": "Pengajuan tambah daya dari 4.400 ke 13.2000 sudah dibayar lunas tetapi sampai saat ini masih belum ada perubahan dan minta tolong/mohon kira kira kapan untuk dipasang. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020104843",
                    "waktu_lapor": "01/02/2023 14:38:13",
                    "waktu_response": "01/02/2023 14:56:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1113,
                    "durasi_recovery_time": 33928486,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kharisma",
                    "alamat_pelapor": "JL SANGGINGAN No.0 RT.0 RW.0 LUNGSIAKAN",
                    "no_telp_pelapor": "6281294635424",
                    "keterangan_pelapor": "MUTASI_K (G9923020188435:mohon doi bantu) - Listrik 3 pas bermasalah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020104844",
                    "waktu_lapor": "01/02/2023 14:38:13",
                    "waktu_response": "01/02/2023 14:38:52",
                    "waktu_recovery": "01/02/2023 15:08:12",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 1760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116708460",
                    "nama_pelapor": "BP ARYA",
                    "alamat_pelapor": "PR LEGOK INDAH BLK C11 NO 1  JL INDAH  RAYA KEL BABAKAN  KELOGOK TANGERANG ACUAN : DEKAT BUNDERAN ",
                    "no_telp_pelapor": "089615744427",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM   ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104845",
                    "waktu_lapor": "01/02/2023 14:38:14",
                    "waktu_response": "01/02/2023 14:39:05",
                    "waktu_recovery": "01/02/2023 14:44:10",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "JL JL PSR BENGKOK RT7/3 NO.18A",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104848",
                    "waktu_lapor": "01/02/2023 14:38:28",
                    "waktu_response": "01/02/2023 14:41:22",
                    "waktu_recovery": "01/02/2023 21:36:55",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 24933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gatot sudiyoto",
                    "alamat_pelapor": "jln patimura selatan ",
                    "no_telp_pelapor": "6281357833369",
                    "keterangan_pelapor": "pasang baru permohonan tgl 13 januari sampai sekarang blm ada konfirmasi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5323020100593",
                    "waktu_lapor": "01/02/2023 14:38:38",
                    "waktu_response": "01/02/2023 15:29:48",
                    "waktu_recovery": "01/02/2023 15:40:06",
                    "durasi_response_time": 3070,
                    "durasi_recovery_time": 618,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001289615",
                    "nama_pelapor": "BU TI ",
                    "alamat_pelapor": "GG 2 TEMANGGUNGAN NO  12 A   RT03/ 05 KEC BUBUTAN KEL ALUN ALUN CONTONG KOTA SURABAYA / DEKAT BLKG  SPBU",
                    "no_telp_pelapor": "081917171168",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGAJUKAN GESER KWH METER . MOHON KONFIRMASI PELANGGAN .PELANGGAN MENGHUBUNGI KEMBALI PUKUL   14:42   .CC.53.NOVI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP INDRAPURA"
                },
                {
                    "no_laporan": "K5423020104853",
                    "waktu_lapor": "01/02/2023 14:38:55",
                    "waktu_response": "01/02/2023 14:39:17",
                    "waktu_recovery": "01/02/2023 14:44:23",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "PER DARU INDAH BLOK R.R NO.12",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104859",
                    "waktu_lapor": "01/02/2023 14:39:08",
                    "waktu_response": "01/02/2023 14:42:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 33929317,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ANDI WIRA",
                    "alamat_pelapor": "Dusun Padaelo",
                    "no_telp_pelapor": "6285298345051",
                    "keterangan_pelapor": "MUTASI_K (G9923020188422:yantek) - listrik padam mulai dr dusun madani sampai dusun padaelo dgn kondisi lampu led yg watt rendah masih bisa nyala, hal tersebut terjadi setiap kali hujan deras mohon penyebabnya segerah di perbaiki semaksimal mungkin krn sering sekali seperti itu dgn kondisi yg selalu sama",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP HASANUDDIN"
                },
                {
                    "no_laporan": "K5323020100594",
                    "waktu_lapor": "01/02/2023 14:39:10",
                    "waktu_response": "01/02/2023 14:48:54",
                    "waktu_recovery": "01/02/2023 15:14:10",
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 1516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP AGUNG SUTAYA",
                    "alamat_pelapor": "JL P.YAPEN 1  GG PULO YAPEN NO 1 RT-/- BR BERABAN DS DAUH PURI KAUH KEC DENPASAR BARAT KOTA DENPASAR DPN SPANDUK BABI GULING CANDRA KE BARAT 30 M KIRI JALAN ",
                    "no_telp_pelapor": "081805505213",
                    "keterangan_pelapor": "GESER KWH BELUM REALISASI NO REG 5510032024883  PEMBAYARAN 30/1/23, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104861",
                    "waktu_lapor": "01/02/2023 14:39:19",
                    "waktu_response": "01/02/2023 14:42:58",
                    "waktu_recovery": "01/02/2023 14:51:27",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22112081652",
                    "nama_pelapor": "IBU ESA",
                    "alamat_pelapor": "JL NURI 2 KK VILA CIOMAS INDAH NO   34 BLOK H11 RT- 3 / RW- 14 KEL CIOMAS RAHAYU KEC CIOMAS KAB BOGOR PROV JAWA BARAT",
                    "no_telp_pelapor": "02185917723",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PTL MENYALA.. DATA PADA AP2T BLLOCKING  NAMUN PADA DATA AP2T TIODAK TERDAPAT TUNGGAKAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020104863",
                    "waktu_lapor": "01/02/2023 14:39:29",
                    "waktu_response": "01/02/2023 14:39:54",
                    "waktu_recovery": "01/02/2023 16:13:33",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 5619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yudini Mandre",
                    "alamat_pelapor": "Jl. Cemara IV No.c4/18",
                    "no_telp_pelapor": "6281331333206",
                    "keterangan_pelapor": "Tagihan listrik saya 360.000 sedangkan rumah kondisi kosong, hanya lampu teras saja yang menyala 24 jam",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104867",
                    "waktu_lapor": "01/02/2023 14:40:03",
                    "waktu_response": "01/02/2023 14:43:56",
                    "waktu_recovery": "01/02/2023 15:01:16",
                    "durasi_response_time": 233,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rebiman",
                    "alamat_pelapor": "DS PENGOS A,GERBOSARI No.03 RT.22 RW.11 SAMIGALUH",
                    "no_telp_pelapor": "6287739750354",
                    "keterangan_pelapor": "minta penggantian sisa pulsa,barusaja di ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5423020104871",
                    "waktu_lapor": "01/02/2023 14:40:50",
                    "waktu_response": "01/02/2023 14:43:06",
                    "waktu_recovery": "01/02/2023 15:28:31",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 2725,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RYAN",
                    "alamat_pelapor": "PR KSB BLOK D59, SUKARAGAM, SERANG BARU, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "08971214267 ",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 5370312073803. TGL 24/01/2023 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN\\nPENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI PETUGAS.",
                    "media": "Email",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104875",
                    "waktu_lapor": "01/02/2023 14:42:13",
                    "waktu_response": "01/02/2023 15:18:47",
                    "waktu_recovery": "01/02/2023 19:40:30",
                    "durasi_response_time": 2194,
                    "durasi_recovery_time": 15703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU RINDIYANI / BP JOKO ",
                    "alamat_pelapor": "JL RAYA KEMBANG RT4/2 NO 16 KEL MERUYA UTARA KEC KEMBANGAN JAKARTA BARAT ",
                    "no_telp_pelapor": "089529911350",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG SESUAI KETENTUAN. TGL 01/02/23 PELANGGAN DATANG KE PLN SETEMPAT UNTUK MELAKUKAN PEMBAYARAN REK JAN 23 DAN YBS MENGAJUKAN PROSES MIGRASI MENJADI PRABAYAR.  PELANGGAN MELAPOR KEMBALI CC.54.SARTIKA TGL 01/02/23 PKL 15:21 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104881",
                    "waktu_lapor": "01/02/2023 14:42:46",
                    "waktu_response": "01/02/2023 14:57:12",
                    "waktu_recovery": "01/02/2023 14:59:11",
                    "durasi_response_time": 866,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANTA",
                    "alamat_pelapor": "DN WARINGINJL RAYA BESSAKI  DUSUN TEGES  NO  KEL  POMPATAN KEC KRENDANG  KARANG ASEM  BALI ACUAN   SPBU KECIL ",
                    "no_telp_pelapor": "082237798318",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIRAGUKAN BEROPERASINYA KWH DIRASAKAN  CEPAT HABIS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5323020100599",
                    "waktu_lapor": "01/02/2023 14:42:55",
                    "waktu_response": "01/02/2023 14:44:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 33929243,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMAT",
                    "alamat_pelapor": "PR DUTA KRANJI JL CENDRAWASIH RAYA BLOK B NO 21 RT-10 / RW-12 KEL KRANJI KEC BEKASI BARAT KOTA BEKASI / DEKAT BAKSO BUJANGAN ",
                    "no_telp_pelapor": "087772667387",
                    "keterangan_pelapor": "MUTASI_K (G9923020188509:urgent) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 NO METER 86067736099 SISA TOKEN 12.33 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104882",
                    "waktu_lapor": "01/02/2023 14:42:58",
                    "waktu_response": "01/02/2023 14:43:19",
                    "waktu_recovery": "01/02/2023 16:14:43",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 5484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL- PR BINONG P BLK P4-16 RT 02 RW 09 KEL BINONG KEC CURUG KAB TANGERANG ACUAN LOKASI DEPAN POS RW 09  ",
                    "no_telp_pelapor": "0895800282855",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEB 23  STAND AKHIR= 53647. ST PADA DATA ACMT = 53467. ST APP TGL 01/02/23= 53485. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. MOHON AGAR HAL TSB TIDAK TERULANG KEMBALI.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104886",
                    "waktu_lapor": "01/02/2023 14:43:26",
                    "waktu_response": "01/02/2023 14:43:52",
                    "waktu_recovery": "01/02/2023 14:46:12",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE PALOMA No.20 GD SERPONG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104889",
                    "waktu_lapor": "01/02/2023 14:43:44",
                    "waktu_response": "01/02/2023 14:44:19",
                    "waktu_recovery": "01/02/2023 14:46:48",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-08",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104891",
                    "waktu_lapor": "01/02/2023 14:43:46",
                    "waktu_response": "01/02/2023 14:44:07",
                    "waktu_recovery": "01/02/2023 16:10:57",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 5210,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "134877",
                    "nama_pelapor": "IBU TATING",
                    "alamat_pelapor": "JL SUTERA KIRANA I NO.9, KEL PONDOK JAGUNG, KEC SERPONG UTARA, KOTA TANGERANG SELATAN, BANTEN ",
                    "no_telp_pelapor": "02153140727",
                    "keterangan_pelapor": "TGL 31/01/2023 REK JAN 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104892",
                    "waktu_lapor": "01/02/2023 14:43:48",
                    "waktu_response": "01/02/2023 14:48:23",
                    "waktu_recovery": "01/02/2023 16:00:35",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 4332,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Isnin Choiriyah",
                    "alamat_pelapor": "DS TANJUNG BUMI No. RT. RW. T. BUMI",
                    "no_telp_pelapor": "6281331500200",
                    "keterangan_pelapor": "mohon bantuannya pengecekan lebih lanjut terkait meter listrik dengan tagihan yg terbayar setiap bulan. Karena secara logika jika daya 900 watt dan alat listrik dirumah terbatas, tetapi habisnya sampai 500 rb\\n ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020104894",
                    "waktu_lapor": "01/02/2023 14:43:59",
                    "waktu_response": "01/02/2023 14:54:08",
                    "waktu_recovery": "01/02/2023 15:10:18",
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "salindri murbarani",
                    "alamat_pelapor": "KP TABONA No.0 RT.9 RW.3 TERNATE",
                    "no_telp_pelapor": "6282138327557",
                    "keterangan_pelapor": "pengisian token listrik gagal,  LAPORAN DIALIHKAN NO LAPOR G5123020101345, KONDISI PTL  HAMPIR PADAM SISA PULSA 3,59 KWH, CC.51.DIAH\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5323020100601",
                    "waktu_lapor": "01/02/2023 14:44:12",
                    "waktu_response": "01/02/2023 14:54:36",
                    "waktu_recovery": "01/02/2023 16:04:29",
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 4193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRONO",
                    "alamat_pelapor": "KK VILLA PEDURENAN IDH BLOK H NO. 1 JL PEDURENAN KEL. MUSTIKAJAYA KEC. PEDURENAN  ACUAN SAMPING MASJID  ",
                    "no_telp_pelapor": "081315009941",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT NO. STROOM SETELAH UPDATE VKRN 43, SISA STROOM  19  KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020104897",
                    "waktu_lapor": "01/02/2023 14:44:08",
                    "waktu_response": "01/02/2023 14:44:33",
                    "waktu_recovery": "01/02/2023 14:47:07",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL KP JALETRENG RT3/3 SERPONG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104899",
                    "waktu_lapor": "01/02/2023 14:44:12",
                    "waktu_response": "01/02/2023 15:23:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2373,
                    "durasi_recovery_time": 33926867,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Linda Ls",
                    "alamat_pelapor": "Gg. Melati ",
                    "no_telp_pelapor": "6285268203011",
                    "keterangan_pelapor": "MUTASI_K (G9923020188469:tolong cek ke lokasi) - diisi pulsa tidak bisa atau isi ulang gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK SEGARA"
                },
                {
                    "no_laporan": "K5423020104901",
                    "waktu_lapor": "01/02/2023 14:44:13",
                    "waktu_response": "01/02/2023 15:29:23",
                    "waktu_recovery": "01/02/2023 15:38:53",
                    "durasi_response_time": 2710,
                    "durasi_recovery_time": 570,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI",
                    "alamat_pelapor": "JL SATRIA 2  NO 24 A  RT 7/1  KEL PADEMANGAN BARAT KEC PADEMANGAN JAK UT ",
                    "no_telp_pelapor": "081385891156",
                    "keterangan_pelapor": "DI WILAYAH TSB PTL SERING PADAM (DALAM 3 BULAN TERAKHIR 2 KALI  PADAM).\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104905",
                    "waktu_lapor": "01/02/2023 14:44:26",
                    "waktu_response": "01/02/2023 14:44:43",
                    "waktu_recovery": "01/02/2023 14:46:56",
                    "durasi_response_time": 17,
                    "durasi_recovery_time": 133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104906",
                    "waktu_lapor": "01/02/2023 14:44:27",
                    "waktu_response": "01/02/2023 15:03:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1169,
                    "durasi_recovery_time": 33928056,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUKSIN",
                    "alamat_pelapor": "DS LOJEJER No. RT.7 RW.1 DESA LOJEJ",
                    "no_telp_pelapor": "6282140452247",
                    "keterangan_pelapor": "MUTASI_K (G9923020188444:periksa) - masukkan  taken  gagal dilayar muncul tulisan  PERIKSA nomer meter 50001864938",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020104909",
                    "waktu_lapor": "01/02/2023 14:44:47",
                    "waktu_response": "01/02/2023 14:48:55",
                    "waktu_recovery": "01/02/2023 15:07:49",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 1134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "73661",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "PERUM PONDOK UNGU PERMAI BLOK KK3 NO 19 RT 4/22 KEL KALIABANG TENGAH KEC PONDOK UNGU KOTA BEKASI ( DEKAT ALFAMIDI )",
                    "no_telp_pelapor": "0214893358",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN RENOVASI MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104912",
                    "waktu_lapor": "01/02/2023 14:45:07",
                    "waktu_response": "01/02/2023 15:00:49",
                    "waktu_recovery": "01/02/2023 16:45:54",
                    "durasi_response_time": 942,
                    "durasi_recovery_time": 6305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUNUS",
                    "alamat_pelapor": "KP KENDAL LEMBUR NO. RT.3 RW.2, SINDANGPANON, SINDANG JAYA, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "081398354894",
                    "keterangan_pelapor": "TGL 13/01/23  PROSES PD (B1T/ 450 VA - B2/230000 VA) DENGAN NO AGENDA 566409922301128263 DAN NO REG 5664055078536. TGL 13/01/23 BP TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104913",
                    "waktu_lapor": "01/02/2023 14:45:09",
                    "waktu_response": "01/02/2023 14:48:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 33928963,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizky Ramadhan",
                    "alamat_pelapor": "JL Jl.BENUA ANYAR Kel.BENUA ANYAR Kec.BANJA No.0 RT. RW.",
                    "no_telp_pelapor": "6285386281818",
                    "keterangan_pelapor": "MUTASI_K (G9923020188428:tegangan listrik drop) - tegangan listrik rendah.. \\nsehingga lampu yang terang menjadi redup..\\n\\nmesin compresor tidak bekerja maksimal\\n\\nterus kabel yang mengarah ke tempat saya terlihat sangat landu..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020104914",
                    "waktu_lapor": "01/02/2023 14:45:12",
                    "waktu_response": "01/02/2023 14:46:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33929073,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul muin",
                    "alamat_pelapor": "JL JATI No.0 RT.0 RW.0 CAILE",
                    "no_telp_pelapor": "6285238650510",
                    "keterangan_pelapor": "MUTASI_K (G9923020188460:gagal token) - token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020104917",
                    "waktu_lapor": "01/02/2023 14:45:39",
                    "waktu_response": "01/02/2023 14:59:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 850,
                    "durasi_recovery_time": 33928303,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anang Tarmiji",
                    "alamat_pelapor": "DN GLEE DUA DS LAMBADA No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6282363120110",
                    "keterangan_pelapor": "MUTASI_K (G9923020188437:Gagal isi token) - periksa,isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JANTHO"
                },
                {
                    "no_laporan": "K5323020100602",
                    "waktu_lapor": "01/02/2023 14:46:03",
                    "waktu_response": "01/02/2023 15:08:40",
                    "waktu_recovery": "01/02/2023 16:37:18",
                    "durasi_response_time": 1357,
                    "durasi_recovery_time": 5318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJANG ASEP",
                    "alamat_pelapor": "JL KP SAWAH LEGA KP SAWAH LEGA RT 1 RW 5 NO 0 KEL CISAAT KEC CICURUG KAB SUKABUMI (DIBELAKANG SEKOLAH MI AL BASRIA)",
                    "no_telp_pelapor": "083811616572",
                    "keterangan_pelapor": " TGL 31/1/2023 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN GANGGUAN G5323013100183 PELANGGAN BELUM MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN. PELANGGAN PERNAH LAPOR DENGAN NO K3223013100248, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. KONDISI PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CICURUG"
                },
                {
                    "no_laporan": "K5423020104919",
                    "waktu_lapor": "01/02/2023 14:46:27",
                    "waktu_response": "01/02/2023 15:20:32",
                    "waktu_recovery": "01/02/2023 16:01:52",
                    "durasi_response_time": 2045,
                    "durasi_recovery_time": 2480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUTFI",
                    "alamat_pelapor": "JL BTP BLOK I NO 205 KEL TAMALANREA KEC TAMALANREA KOTA MAKASSAR ",
                    "no_telp_pelapor": "08114110420",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 101 KWH. NO TOKEN : 6368 1761 3178 0353 2940 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104929",
                    "waktu_lapor": "01/02/2023 14:46:58",
                    "waktu_response": "01/02/2023 15:02:05",
                    "waktu_recovery": "01/02/2023 16:58:32",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 6987,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABBY / abbysundawani ",
                    "alamat_pelapor": " JL. SAKETI MALINGPING KM17 DESA KERTA, KP.KERTA MESJID RT/RW 001/001  KECAMATAN BANJARSARI, KAB. LEBAK ",
                    "no_telp_pelapor": "087871563111",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 28/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN PEREMAJAAN,  SESUAI INFO PELANGGAN TERDAPAT SISA TOKEN SEBESAR 7672KWH PADA APP YANG LAMA (14002339381). MOHON DAPAT DIKONVERSI KE\\nAPP BARU (14461106339 ).",
                    "media": "Instagram",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020104936",
                    "waktu_lapor": "01/02/2023 14:47:26",
                    "waktu_response": "01/02/2023 15:05:15",
                    "waktu_recovery": "01/02/2023 15:15:15",
                    "durasi_response_time": 1069,
                    "durasi_recovery_time": 600,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006586146",
                    "nama_pelapor": "BP KELIK",
                    "alamat_pelapor": "JL TAPOS KP KRANJI NO 38 B RT-001 / RW-10 KEL CIRIUNG KEC CIBINONG KAB BOGOR JABAR // BELAKANG MITRA 10 CIBINONG ",
                    "no_telp_pelapor": "0218760518",
                    "keterangan_pelapor": "\\nMOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 26/01/2023 DILAKUKAN PERGANTIAN APP OLEH PETUGAS, SESUAI INFO PELANGGAN PADA NO METER LAMA (32138091296) MASIH TERDAPAT SISA 40.56 KWH. MOHON AGAR DAPAT DIKONVERSIKAN KE NO METER BARU (56227031756). ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104938",
                    "waktu_lapor": "01/02/2023 14:47:37",
                    "waktu_response": "01/02/2023 14:58:57",
                    "waktu_recovery": "01/02/2023 15:26:15",
                    "durasi_response_time": 680,
                    "durasi_recovery_time": 1638,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SIBARANI",
                    "alamat_pelapor": "PR BENOWO INDAH AR No.4 RT. RW. 0 BENOWO",
                    "no_telp_pelapor": "6285230066692",
                    "keterangan_pelapor": "MOHON PENGECEKAN USAI IJIN PESTA TANGGAL 27 DAN 28 JANUARI NAMUN SAMPAI SAAT INI METER BELUM DI NORMALKAN TERIMA KASIH LOKASI PERUM TAMAN PONDOK INDAH BLOK AR NO 4 RT 4 RW 9 BABAT JERAWAT PAKAL SURABAYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020104944",
                    "waktu_lapor": "01/02/2023 14:48:06",
                    "waktu_response": "01/02/2023 14:57:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 33928416,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eri Yanta",
                    "alamat_pelapor": "JL JALAN BERABAN No.",
                    "no_telp_pelapor": "628179775989",
                    "keterangan_pelapor": "MUTASI_K (G9923020188436:alat pembatas tidak berfungsi\\nlistrik padam, muncul tutup di kwh) - listrik padam,muncul tutup di kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020104947",
                    "waktu_lapor": "01/02/2023 14:48:18",
                    "waktu_response": "01/02/2023 14:54:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 372,
                    "durasi_recovery_time": 33928622,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudi hismanto",
                    "alamat_pelapor": "KP RAMANUJU GARANGAN No.0 RT.001 RW.04 CITANGKIL",
                    "no_telp_pelapor": "6285894223881",
                    "keterangan_pelapor": "MUTASI_K (G9923020188433:kwh periksa) - ga bisa isi token listrik tiap mau isi token ga bisa. minta ganti kWh baru ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020104948",
                    "waktu_lapor": "01/02/2023 14:48:18",
                    "waktu_response": "01/02/2023 14:49:13",
                    "waktu_recovery": "01/02/2023 15:08:49",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 1176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 3",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104950",
                    "waktu_lapor": "01/02/2023 14:48:36",
                    "waktu_response": "01/02/2023 15:05:27",
                    "waktu_recovery": "01/02/2023 15:11:50",
                    "durasi_response_time": 1011,
                    "durasi_recovery_time": 383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUMARDJO",
                    "alamat_pelapor": "KP BENDUNGAN No.0 RT.005 RW.02 KALIBARU",
                    "no_telp_pelapor": "6281574587587",
                    "keterangan_pelapor": "apakah ad biaya untuk perubahan dari pascabayar menjadi prabayar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104951",
                    "waktu_lapor": "01/02/2023 14:48:38",
                    "waktu_response": "01/02/2023 15:34:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2781,
                    "durasi_recovery_time": 33926193,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "farid",
                    "alamat_pelapor": "DN KEDAWUNG KR ANOM No.0 RT.3 RW.1 SENDURO",
                    "no_telp_pelapor": "6287777515618",
                    "keterangan_pelapor": "MUTASI_K (G9923020188483:gagal token) - isi token tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMPEH"
                },
                {
                    "no_laporan": "K5423020104952",
                    "waktu_lapor": "01/02/2023 14:48:41",
                    "waktu_response": "01/02/2023 14:54:10",
                    "waktu_recovery": "01/02/2023 15:53:19",
                    "durasi_response_time": 329,
                    "durasi_recovery_time": 3549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIS",
                    "alamat_pelapor": "JL. RAYA GORANG GARENG RT -/- NO. 16 KEL.  (DEKAT KANTOR DEA/ SETEMPAT SMA 1 KAWEDANAN) ",
                    "no_telp_pelapor": "081216226122",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR KARENA RENOVASI. PEMOHON SELAKU YANG DI BERI KUASA PERSIL TSB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020104953",
                    "waktu_lapor": "01/02/2023 14:48:46",
                    "waktu_response": "01/02/2023 14:49:36",
                    "waktu_recovery": "01/02/2023 15:08:42",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 1146,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-09",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104954",
                    "waktu_lapor": "01/02/2023 14:48:52",
                    "waktu_response": "01/02/2023 15:00:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 679,
                    "durasi_recovery_time": 33928281,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nasrudin",
                    "alamat_pelapor": "KP KP. MELAYU TIMUR No. RT.2 RW.13 KP MELAYU",
                    "no_telp_pelapor": "6287887199221",
                    "keterangan_pelapor": "MUTASI_K (G9923020188508:gangguan) - KWH meter periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104955",
                    "waktu_lapor": "01/02/2023 14:49:04",
                    "waktu_response": "01/02/2023 14:50:31",
                    "waktu_recovery": "01/02/2023 15:44:15",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 3224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rangga",
                    "alamat_pelapor": "JL KUTA INDAH No.39 RT.17 RW.7",
                    "no_telp_pelapor": "62882299033582",
                    "keterangan_pelapor": "Setelah proses tambah daya selesai Data sudah berubah jadi Pascabayar R3 33000VA tetapi saya masih belum bisa membayar tagihan bulanannya tolong dibantu.. terima kasih ..bisa hubungi ke No. 087881578752",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020104957",
                    "waktu_lapor": "01/02/2023 14:49:12",
                    "waktu_response": "01/02/2023 14:50:06",
                    "waktu_recovery": "01/02/2023 15:09:06",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 1140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER PDK PAKULONAN BLK M-9-13",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100596",
                    "waktu_lapor": "01/02/2023 14:49:23",
                    "waktu_response": "01/02/2023 15:00:33",
                    "waktu_recovery": "01/02/2023 15:21:56",
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 1283,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP SUPRIADI",
                    "alamat_pelapor": "KP KRTOS RT 1 RW 4, SINDANG SARI, PASAR KEMIS, KAB TANGERANG\\n",
                    "no_telp_pelapor": "087885442789",
                    "keterangan_pelapor": "\\\"INFO PROSES PS (L/7700VA) TELAH DILAYANI DENGAN\\nKODE PEMBAYARAN :5666029003231 \\nLAMA PENGGUNAAN :3 HARI , PS DIGUNAKAN PADA TGL (02/02/2023), PUKUL : 08.00 WIB \\nPEMOHON MENGAKU PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020101138",
                    "waktu_lapor": "01/02/2023 14:49:41",
                    "waktu_response": "01/02/2023 15:40:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3050,
                    "durasi_recovery_time": 33925861,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROSYID",
                    "alamat_pelapor": "JL - NO - RT 1 RW 1 KEL BANYUURIP KEC BANYUURIP KAB PURWOREJO  // DI BELAKANG ALFAMART ",
                    "no_telp_pelapor": "0895376577217",
                    "keterangan_pelapor": "MUTASI_K (G9923020188772:Perlu penanganan Yantek. ) - MOHON DILAKUKAN PEMANGKASAN RANTING-RANTING POHON DI WILAYAH (JL - NO - RT 1 RW 1 KEL BANYUURIP KEC BANYUURIP KAB PURWOREJO  // DI BELAKANG ALFAMART  ), PADA (02/02/2023), (09.00 WIB ) DIKHAWATIRKAN MENGGANGGU JARINGAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWOREJO"
                },
                {
                    "no_laporan": "K5423020104959",
                    "waktu_lapor": "01/02/2023 14:49:51",
                    "waktu_response": "01/02/2023 14:50:25",
                    "waktu_recovery": "01/02/2023 15:04:25",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 840,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104962",
                    "waktu_lapor": "01/02/2023 14:50:03",
                    "waktu_response": "01/02/2023 15:01:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 695,
                    "durasi_recovery_time": 33928194,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ng Kim Lay",
                    "alamat_pelapor": "GG EKA BAKTI 30 No.0",
                    "no_telp_pelapor": "6285349698686",
                    "keterangan_pelapor": "MUTASI_K (G9923020188439:APP) - mohon dicek kwh kami krn kami merasa pembayaran tiap bulan naik kemungkinan kwhnya rusak mohon tindak lanjut",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020104965",
                    "waktu_lapor": "01/02/2023 14:50:16",
                    "waktu_response": "01/02/2023 16:18:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5309,
                    "durasi_recovery_time": 33923567,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sahrun",
                    "alamat_pelapor": "DN III DS SUKA BERAS No.",
                    "no_telp_pelapor": "6285830048995",
                    "keterangan_pelapor": "MUTASI_K (G9923020188528:GANGGUAN ) - mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PERBAUNGAN"
                },
                {
                    "no_laporan": "K5423020104966",
                    "waktu_lapor": "01/02/2023 14:50:18",
                    "waktu_response": "01/02/2023 14:50:42",
                    "waktu_recovery": "01/02/2023 15:30:39",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 2397,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000185343",
                    "nama_pelapor": "BP CHARLIE ANTHONI GUNAWAN",
                    "alamat_pelapor": " JALAN KUSUMANEGARA NOMOR 230, MUJA-MUJU, UMBULHARJO, YOGYAKARTA. LOKASI SEBELAH BARAT JEMBATAN GEMBIRA LOKA",
                    "no_telp_pelapor": "081227514066",
                    "keterangan_pelapor": "TGL31/12/2022 PROSES MIGRASI (R2 /3500VA - R2T/3500VA) MELALUI PLN MOBILE DENGAN NOMOR REGISTRASI 5210917003438. TGL 16/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PDL AWAL DAN SESUAI INFORMASI PELANGGAN TELAH DIDATANGI PETUGAS NAMUN HANYA MELEPAS MCB SAJA DAN HINGGA SAAT INI BELUM ADA PERGANTIAN APP DILOKASI. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012602081 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104974",
                    "waktu_lapor": "01/02/2023 14:50:41",
                    "waktu_response": "01/02/2023 14:57:51",
                    "waktu_recovery": "01/02/2023 19:11:47",
                    "durasi_response_time": 430,
                    "durasi_recovery_time": 15236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad",
                    "alamat_pelapor": "Jl. Kolonel Sugiono X No. 41",
                    "no_telp_pelapor": "6281945992839",
                    "keterangan_pelapor": "skakel pcb listrik panas dan sering mati / jegleg",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020104979",
                    "waktu_lapor": "01/02/2023 14:51:03",
                    "waktu_response": "01/02/2023 14:51:37",
                    "waktu_recovery": "01/02/2023 15:44:03",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 3146,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alex",
                    "alamat_pelapor": "JL SERPONG RAYA KM.19 WR MANGGA",
                    "no_telp_pelapor": "6287830101203",
                    "keterangan_pelapor": "selamat siang tolong di bantu untuk pemasangan secepatnya karna di lokasi sudah butuh listrik dan biaya penyambungan dengan nomer registrasi 5662011237170 sudah di bayarkan. untuk status permohonan sudah pelaksanaan penyambungan tapi belom ada kejelasan untuk pemasangan. mohon tindakannya secepatnya terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104982",
                    "waktu_lapor": "01/02/2023 14:51:29",
                    "waktu_response": "01/02/2023 14:56:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 294,
                    "durasi_recovery_time": 33928509,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didit Djoko Tjiptono",
                    "alamat_pelapor": "DN SAKANILO RT.0 RW.0 SIDOLUHUR",
                    "no_telp_pelapor": "62811968287",
                    "keterangan_pelapor": "MUTASI_K (G9923020188449:cwklok) - listrik mBlèrèt.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020104985",
                    "waktu_lapor": "01/02/2023 14:52:04",
                    "waktu_response": "01/02/2023 14:55:59",
                    "waktu_recovery": "01/02/2023 15:54:03",
                    "durasi_response_time": 235,
                    "durasi_recovery_time": 3484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akbar Hutama Putra",
                    "alamat_pelapor": "Nurkharmila ",
                    "no_telp_pelapor": "6282268803402",
                    "keterangan_pelapor": "mohon bantuannya sudah memasukkan kode token dengan benar tapi selalu gagal gagal mohon solusinya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020104986",
                    "waktu_lapor": "01/02/2023 14:52:08",
                    "waktu_response": "01/02/2023 16:20:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5317,
                    "durasi_recovery_time": 33923447,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzy Mahyudi",
                    "alamat_pelapor": "JL KOPONG ARAH PONPES No.. BARU",
                    "no_telp_pelapor": "6282352788880",
                    "keterangan_pelapor": "MUTASI_K (G9923020188537:gangguan ) - mcb lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN BUN"
                },
                {
                    "no_laporan": "K5423020104988",
                    "waktu_lapor": "01/02/2023 14:52:38",
                    "waktu_response": "01/02/2023 16:09:22",
                    "waktu_recovery": "01/02/2023 16:12:21",
                    "durasi_response_time": 4604,
                    "durasi_recovery_time": 179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JOE Jo",
                    "alamat_pelapor": "KP SARIPIN No.0 RT.3 RW.12 SUKANAGARA",
                    "no_telp_pelapor": "6281380144440",
                    "keterangan_pelapor": "pengisian token selalu gagal.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104992",
                    "waktu_lapor": "01/02/2023 14:52:43",
                    "waktu_response": "01/02/2023 15:01:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 541,
                    "durasi_recovery_time": 33928188,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam wahyudi",
                    "alamat_pelapor": "JL DSN BUNUT No.",
                    "no_telp_pelapor": "6282302246355",
                    "keterangan_pelapor": "MUTASI_K (G9923020188480:METER PERIKSA BUTUH CLEAR TAMPER) - minta temper",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020104993",
                    "waktu_lapor": "01/02/2023 14:52:46",
                    "waktu_response": "01/02/2023 15:18:37",
                    "waktu_recovery": "01/02/2023 18:55:25",
                    "durasi_response_time": 1551,
                    "durasi_recovery_time": 13008,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dimas",
                    "alamat_pelapor": "DN SAWO GULOMANTUNG No.00 RT.7 RW.2 KEBOMAS",
                    "no_telp_pelapor": "6281249741992",
                    "keterangan_pelapor": "beberapa hari ini mengalami kedip2 mati beberapa detik perhari 4 sampe 5 kali kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020104996",
                    "waktu_lapor": "01/02/2023 14:52:58",
                    "waktu_response": "01/02/2023 15:03:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 645,
                    "durasi_recovery_time": 33928069,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bayu Aji",
                    "alamat_pelapor": "Jl. Medayu Utara V No.28",
                    "no_telp_pelapor": "6282232746388",
                    "keterangan_pelapor": "MUTASI_K (G9923020188443:Mohon bantuan pengecekkan) - meteran tampil tulisan RUSAK",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020104998",
                    "waktu_lapor": "01/02/2023 14:53:21",
                    "waktu_response": "01/02/2023 15:05:43",
                    "waktu_recovery": "01/02/2023 15:37:30",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 1907,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FANDI",
                    "alamat_pelapor": "JL PERINTIS KP BANJARAN PUCUNG NO 118 RT-5 / RW-5 (RUMAH WARNA BIRU) KEL CILANGKAP KEC TAPOS KOTA DEPOK//DEKAT PR IFURI 2",
                    "no_telp_pelapor": "08118693454",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES GESER TIANG LISTRIK PEMOHON SEBAGAI PEMILIK DENGAN ID PELANGGAN 538722611403",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020105000",
                    "waktu_lapor": "01/02/2023 14:53:17",
                    "waktu_response": "01/02/2023 14:59:35",
                    "waktu_recovery": "01/02/2023 15:21:01",
                    "durasi_response_time": 378,
                    "durasi_recovery_time": 1286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maria Yosefina Bhoki",
                    "alamat_pelapor": "nuza kompleks pasar",
                    "no_telp_pelapor": "6282235571801",
                    "keterangan_pelapor": "tekan token listrik menunjukan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5423020105001",
                    "waktu_lapor": "01/02/2023 14:53:24",
                    "waktu_response": "01/02/2023 14:58:54",
                    "waktu_recovery": "01/02/2023 15:53:04",
                    "durasi_response_time": 330,
                    "durasi_recovery_time": 3250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elpis Sinambela",
                    "alamat_pelapor": "JL SAWIT V No. RT.13 RW.10 KALISARI",
                    "no_telp_pelapor": "6281389034177",
                    "keterangan_pelapor": "Mohon dapat dipindahkan meteran di rumah karena renovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K1223020100260",
                    "waktu_lapor": "01/02/2023 14:53:53",
                    "waktu_response": "01/02/2023 14:55:17",
                    "waktu_recovery": "01/02/2023 15:46:52",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 3095,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL. PERSATUAN GG. MUSHOLA NO. 0 RT 5 RW 8 KP MARUGA KEL.SIASAR KEC. SERPONG KOTA TANGERANG SELATAN DIDEKAT LOOK AN LOOK",
                    "no_telp_pelapor": "628567775523",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES GESER  APP UNTUK ID PEL 14436711635 DIKARENAKAN RENOVASI BANGUNAN. DENGAN DATA PEMILIK PERSIL : NAMA : EMPUD SAEPUDIN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105005",
                    "waktu_lapor": "01/02/2023 14:53:55",
                    "waktu_response": "01/02/2023 14:59:58",
                    "waktu_recovery": "01/02/2023 15:06:32",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 394,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL- DESA BAHOMAKMUR BLOK E, BAHO MAKMUR, KEC BAHODOPI NO- RT- RW- GG RUSA, KAB. MOROWALI, SULAWESI TENGAH ACUAN : -",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 15/04/2022 PEMBAYARAN PROSES PB (R1T/1.300 VA ) DENGAN NO REG 3121112043680 . PADA DATA AP2T TGL 20/06/22 STATUS PEREMAJAAN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105010",
                    "waktu_lapor": "01/02/2023 14:54:26",
                    "waktu_response": "01/02/2023 14:55:46",
                    "waktu_recovery": "01/02/2023 16:12:40",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 4614,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025892259",
                    "nama_pelapor": "IBU LEA",
                    "alamat_pelapor": "PR CLUSTER ETERNITY BLOK L2 NO 35 RT 4 RW 9  KEL SAMPORA KEC CISAUK TANGSEL ",
                    "no_telp_pelapor": "081296969060",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN.PELANGGAN BERMAKSUD MENGAJUKAN PROSES PD  ( R2T/5.500 VA - R3T/7.700 VA  ) DENGAN NO KTP 3174064308780001 AN/N LEA MERIEL MATHILDA DAN NO NPWP 096149794016000 NAMUN KELURAHAN DAN KECAMATAN TIDAK TERDAFTAR,MOHON BANTUAN UPDATENYA DAN KONFIRMASI  KEPELANGGANNYA. STROOM AWAL 1.000.000\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105012",
                    "waktu_lapor": "01/02/2023 14:54:45",
                    "waktu_response": "01/02/2023 14:56:03",
                    "waktu_recovery": "01/02/2023 15:08:57",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 774,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-10",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100613",
                    "waktu_lapor": "01/02/2023 14:55:01",
                    "waktu_response": "01/02/2023 14:57:43",
                    "waktu_recovery": "01/02/2023 15:47:52",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 3009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KRISTINA MADIRA",
                    "alamat_pelapor": "KK PURI MARISA JL. MARSHA NO. 19 RT-4 / RW-13 KEL. CIPUTAT KEC. CIPUTAT, KOTA TANGERANS SELATAN",
                    "no_telp_pelapor": "628170783476",
                    "keterangan_pelapor": "SISA TOKEN SAAT INI 80 KWH. TIDAK BISA INPUT TOKEN TERKAIT UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105017",
                    "waktu_lapor": "01/02/2023 14:55:04",
                    "waktu_response": "01/02/2023 15:00:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 334,
                    "durasi_recovery_time": 33928254,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ERFAN",
                    "alamat_pelapor": "Kuranji",
                    "no_telp_pelapor": "6285250973818",
                    "keterangan_pelapor": "MUTASI_K (G9923020188441:PERLU PENANGGANAN TIM YANTEK) - meteran dimatikan tali masih listrik masih menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020105019",
                    "waktu_lapor": "01/02/2023 14:55:10",
                    "waktu_response": "01/02/2023 14:55:55",
                    "waktu_recovery": "01/02/2023 15:05:21",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO06",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105020",
                    "waktu_lapor": "01/02/2023 14:55:27",
                    "waktu_response": "01/02/2023 14:58:34",
                    "waktu_recovery": "01/02/2023 15:03:20",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putra Muhammad Taufan",
                    "alamat_pelapor": "depan wisma ilham , pasa samping ruko djual yg tanah kosong , ruko yg rusak ",
                    "no_telp_pelapor": "6282292628614",
                    "keterangan_pelapor": "sudah pernah ada listrik hanya setelah gempa besar di mamuju ruko itu sudah tdk dialiri listrik , mau di pasangkan listrik karna mau di kerja sama tukang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAKARRA"
                },
                {
                    "no_laporan": "K5423020105022",
                    "waktu_lapor": "01/02/2023 14:55:31",
                    "waktu_response": "01/02/2023 14:56:13",
                    "waktu_recovery": "01/02/2023 15:08:04",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PR.BSD.BLOK V8 NO 23 SEK.XII-5",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105027",
                    "waktu_lapor": "01/02/2023 14:55:49",
                    "waktu_response": "01/02/2023 14:56:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 33928504,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105029",
                    "waktu_lapor": "01/02/2023 14:56:07",
                    "waktu_response": "01/02/2023 14:57:36",
                    "waktu_recovery": "01/02/2023 15:57:42",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 3606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devianda",
                    "alamat_pelapor": "jln. cempaka no.2 rantauprapat",
                    "no_telp_pelapor": "6285373100812",
                    "keterangan_pelapor": "saya sudah mengirimkan surat permohonan perubahan tarif R2 3500 VA ke B1 3500 VA antar langsung ke kantor PLN ULP Rantau Kota melalui pak satpam kemudian diarahkan menjumpai pak salman, tetapi hingga saat ini belum ada realisasinya. mohon petunjuk tindak lanjutnya bapak/ibu.terimakasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5123020101023",
                    "waktu_lapor": "01/02/2023 14:56:21",
                    "waktu_response": "01/02/2023 15:06:34",
                    "waktu_recovery": "01/02/2023 15:24:45",
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 1091,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SELAT MAKASSAR BLOK C9 NO 20A KAV AL RT 6 RW 7  KAV AL KEL DUREN SAWIT   KEC DUREN SAWIT   13440",
                    "no_telp_pelapor": "08115988792",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PD TARIF R1T DAYA 2200 KE TARIF R3 DAYA 6600 VA NIK PEMILIK 1674010305850005 A/N CATUR SUNAWAN BALYA ST, ALAMAT : JL SELAT MAKASSAR BLOK C9 NO 20A KAV AL RT 6 RW 7  KAV AL KEL DUREN SAWIT   KEC DUREN SAWIT   13440 \\nNO NPWP : 59.598.907.0617- 000 \\nNO TELP 08115988792 , \\nTIDAK BISA DIDAFTARAKAN KET NPWP TIDAK TERDAFTAR , MOHON BNATUAN KONFIRMASI KE PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105032",
                    "waktu_lapor": "01/02/2023 14:56:27",
                    "waktu_response": "01/02/2023 15:04:51",
                    "waktu_recovery": "01/02/2023 18:02:41",
                    "durasi_response_time": 504,
                    "durasi_recovery_time": 10670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi ahmad jayadi",
                    "alamat_pelapor": "perumahan grand sulawesi bontomarannu",
                    "no_telp_pelapor": "6282393559897",
                    "keterangan_pelapor": "selalu gagal dalam pengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105033",
                    "waktu_lapor": "01/02/2023 14:56:29",
                    "waktu_response": "01/02/2023 15:18:28",
                    "waktu_recovery": "01/02/2023 15:22:51",
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KHOMSANAH",
                    "alamat_pelapor": "PERUM GG. HAJI DAYAT D5, CIHANJUANG, PARONGPONG, KAB. BANDUNG BARAT",
                    "no_telp_pelapor": "089635769769",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN PADA BULAN OKTOBER TERJADI GANGGUAN MCB LEMAH DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS (NAMA TIDAK JELAS PADA BA) DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 018209. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN",
                    "media": "Facebook",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020105035",
                    "waktu_lapor": "01/02/2023 14:56:41",
                    "waktu_response": "01/02/2023 15:06:42",
                    "waktu_recovery": "01/02/2023 17:55:50",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 10148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIARTONO",
                    "alamat_pelapor": "JL RAHWANA II NO 56 RT.-/- KEL CIBODAS BARU KEC CIBODAS KOTA TANGERANG ( LOKASI GG H MUSA) ",
                    "no_telp_pelapor": "082123191222",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 37,00 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K3223020100281",
                    "waktu_lapor": "01/02/2023 14:56:46",
                    "waktu_response": "01/02/2023 15:10:48",
                    "waktu_recovery": "01/02/2023 15:51:11",
                    "durasi_response_time": 842,
                    "durasi_recovery_time": 2423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRISNO",
                    "alamat_pelapor": "JL - NO. 0 RT 0/0 DS PASSIPPO KEC PALAKKA KAB BONE, RUMAH WALET",
                    "no_telp_pelapor": "82187233977",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA) SISA KWH 309.00",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HASANUDDIN"
                },
                {
                    "no_laporan": "K5423020105042",
                    "waktu_lapor": "01/02/2023 14:57:28",
                    "waktu_response": "01/02/2023 15:29:09",
                    "waktu_recovery": "01/02/2023 15:38:41",
                    "durasi_response_time": 1901,
                    "durasi_recovery_time": 572,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "136648",
                    "nama_pelapor": "BP. ANGGA",
                    "alamat_pelapor": "JL JELAMBAR UTARA C No.38 RT.3 RW.6 DS/KEL. JELAMBAR BARU KEC. GROGOL PETAMBURAN JAK BAR ( LOKASI DI BELAKANG SEKOLAH KRISTEN PANCARAN BERKAT ) ",
                    "no_telp_pelapor": "0215560921",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK BULAN JANUARI 2023  =  506 STAND ACMT TGL 29/01/23  = 301, RUMAH DIHUNI, PETUGAS CATER DATANG MELAKUKAN FOTO STAND APP. PELANGGAN MENGINGINKAN HAL TERSEBUT TIDAK TERULANG KEMBALI TERKAIT: K5423012602537 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105043",
                    "waktu_lapor": "01/02/2023 14:57:37",
                    "waktu_response": "01/02/2023 15:01:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 33928221,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ikhwan Has",
                    "alamat_pelapor": "JL SEPAKAT II No.A/16 RT.002 RW.01 Pr.AL-F No.0 RT.002 RW.01",
                    "no_telp_pelapor": "6281350504050",
                    "keterangan_pelapor": "MUTASI_K (G9923020188440:Token Gagal) - tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020105045",
                    "waktu_lapor": "01/02/2023 14:58:01",
                    "waktu_response": "01/02/2023 16:24:21",
                    "waktu_recovery": "01/02/2023 17:34:42",
                    "durasi_response_time": 5180,
                    "durasi_recovery_time": 4221,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ADELLA",
                    "alamat_pelapor": "JL SINDANG BARANG LOJI RT 1 RW 4 NO- KEL LOJI KEC BOGOR BARAT, KOTA BOGOR, JAWA BARAT ACUAN: DKT PRIMA GAPRIA BOGOR ",
                    "no_telp_pelapor": "081317744829",
                    "keterangan_pelapor": "TGL 29/12/22 PROSES PD (B2T / 7700 VA - B2T/10600 VA) DENGAN NO AGENDA 538310522212299067 DAN NO REG 5383115074960 TGL 29/12/22 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020105046",
                    "waktu_lapor": "01/02/2023 14:58:05",
                    "waktu_response": "01/02/2023 15:53:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3298,
                    "durasi_recovery_time": 33925109,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mr. Otok",
                    "alamat_pelapor": "DS TAMANSARI No.- RT.1 RW.3 TLOGOWUNGU",
                    "no_telp_pelapor": "6282238463396",
                    "keterangan_pelapor": "MUTASI_K (G9923020188502:cek) - kWh meteran tertera priksa kesulitan untuk input token mohon segera penanganya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020105052",
                    "waktu_lapor": "01/02/2023 14:58:29",
                    "waktu_response": "01/02/2023 15:00:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 33928247,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harry",
                    "alamat_pelapor": "JL PERGUDANGAN PID BLOK BR No.21 DADAP",
                    "no_telp_pelapor": "6281297228770",
                    "keterangan_pelapor": "MUTASI_K (G9923020188542:gangguan) - kabel panas.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020105053",
                    "waktu_lapor": "01/02/2023 14:58:33",
                    "waktu_response": "01/02/2023 15:27:23",
                    "waktu_recovery": "01/02/2023 15:32:34",
                    "durasi_response_time": 1730,
                    "durasi_recovery_time": 311,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMIYANTO",
                    "alamat_pelapor": "JL. PDAM KM 12 RT 17 NO. 36 KEL. KARANGJUANG KEC. BALIKPAPAN UTARA KOTA BALIKPAPAN KALIMANTAN TIMUR (DEKAT MESJID).",
                    "no_telp_pelapor": "08125588244",
                    "keterangan_pelapor": "TGL 27/01/23 PROSES PS (L/7700 VA) MELALUI LOKET PLN DENGAN NO AGENDA 232010532301270060 DAN REG 2320129006277. BP TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI INFO PELANGGAN, UNTUK TGL 01/02/23 S/D TGL 04/02/23.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020105057",
                    "waktu_lapor": "01/02/2023 14:58:48",
                    "waktu_response": "01/02/2023 15:03:19",
                    "waktu_recovery": "01/02/2023 15:17:54",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendri purwanto",
                    "alamat_pelapor": "JL MANUNGGAL GG.RUDAL No.0 RT.13 RW.0 MANGKUPALS",
                    "no_telp_pelapor": "6282256469173",
                    "keterangan_pelapor": "tidak bisa isi ulang voucer pulsa berkali kali sudh di coba",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5423020105061",
                    "waktu_lapor": "01/02/2023 14:59:39",
                    "waktu_response": "01/02/2023 15:08:16",
                    "waktu_recovery": "01/02/2023 15:52:10",
                    "durasi_response_time": 517,
                    "durasi_recovery_time": 2634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00000000000000008G005266",
                    "nama_pelapor": "BP SULIS",
                    "alamat_pelapor": "KK GRIYA KONDANG ASRI BLOK EE1 NO.33 KEL KLARI, KEC KLARI, KAB. KARAWANG, JAWA BARAT",
                    "no_telp_pelapor": "081288444352",
                    "keterangan_pelapor": "TGL 31/01/23 PEMBAYARAN PROSES PD DENGAN NO REG 5347513096124 YBS MENGINGINKAN SEBELUM REALISASI AGAR DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU (BANGUNAN KOSONG)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020105064",
                    "waktu_lapor": "01/02/2023 14:59:41",
                    "waktu_response": "01/02/2023 15:02:13",
                    "waktu_recovery": "01/02/2023 15:06:32",
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 7",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105067",
                    "waktu_lapor": "01/02/2023 14:59:55",
                    "waktu_response": "01/02/2023 15:58:13",
                    "waktu_recovery": "01/02/2023 15:59:54",
                    "durasi_response_time": 3498,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko",
                    "alamat_pelapor": "JL GREMET RT 52/5 RT.0 RW.0",
                    "no_telp_pelapor": "6281393114731",
                    "keterangan_pelapor": "Kenapa tagihan Bulan Januari ini lebih besar dari pada tagihan bulan Desember.. sementara pemakaian Bulan Januari lebih sedikit dari pada bulan Desember..tagihan Bulan Desember sebesar Rp.4.688.084 sementara bulan Januari sebesar Rp.6.311.278",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020105070",
                    "waktu_lapor": "01/02/2023 15:00:10",
                    "waktu_response": "01/02/2023 15:02:25",
                    "waktu_recovery": "01/02/2023 15:08:41",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 376,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-13",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105072",
                    "waktu_lapor": "01/02/2023 15:00:20",
                    "waktu_response": "01/02/2023 15:01:03",
                    "waktu_recovery": "01/02/2023 15:28:06",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 1623,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUSILO",
                    "alamat_pelapor": "Kp.pakuhaji rt 05 /06",
                    "no_telp_pelapor": "6285210964186",
                    "keterangan_pelapor": "tidak bisa di beliin token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105074",
                    "waktu_lapor": "01/02/2023 15:00:31",
                    "waktu_response": "01/02/2023 15:02:45",
                    "waktu_recovery": "01/02/2023 15:07:35",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 290,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER BSD BLK RA NO.39 SEK XIV-6",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105080",
                    "waktu_lapor": "01/02/2023 15:00:50",
                    "waktu_response": "01/02/2023 15:02:32",
                    "waktu_recovery": "01/02/2023 15:06:55",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "y u s u f j r Nasution",
                    "alamat_pelapor": "DS RANTO NALINJANG No.",
                    "no_telp_pelapor": "6281260906477",
                    "keterangan_pelapor": "listrik padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020105081",
                    "waktu_lapor": "01/02/2023 15:00:53",
                    "waktu_response": "01/02/2023 15:02:35",
                    "waktu_recovery": "01/02/2023 15:09:15",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 400,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL JL BULEVAR TAMAN UBUD NO.35",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105082",
                    "waktu_lapor": "01/02/2023 15:00:58",
                    "waktu_response": "01/02/2023 15:41:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2421,
                    "durasi_recovery_time": 33925813,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arnold kori",
                    "alamat_pelapor": "DS BHERA RT.005 RW.06 Kec.MEGO Kab.SIKKA No.0 RT.005 RW.06",
                    "no_telp_pelapor": "6281246723221",
                    "keterangan_pelapor": "MUTASI_K (G9923020188494:perlu penanganan teknik) - setiap jam 6 petang kmi selalu mengalami pemadaman sampe jam 9 malam baru menyalah kembali. kmi sdh konfirmasi dgn pihak pln sub ranting lekebai blm ada respon. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020105084",
                    "waktu_lapor": "01/02/2023 15:01:24",
                    "waktu_response": "01/02/2023 16:09:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4064,
                    "durasi_recovery_time": 33924144,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cucu nursamsi",
                    "alamat_pelapor": "JL UNSIL No. RT.0 RW.0",
                    "no_telp_pelapor": "6285951511546",
                    "keterangan_pelapor": "MUTASI_K (G9923020188516:PADAM) - padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020105087",
                    "waktu_lapor": "01/02/2023 15:01:35",
                    "waktu_response": "01/02/2023 15:06:11",
                    "waktu_recovery": "01/02/2023 15:15:26",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 555,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ika Aulia",
                    "alamat_pelapor": "Jl. Tugu Monas No.1",
                    "no_telp_pelapor": "6287777091228",
                    "keterangan_pelapor": "klo mau bayar bulan sebelomnya bagaimna ya caranya soalnya saya telat bayar listriknya dibulan januari",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020105090",
                    "waktu_lapor": "01/02/2023 15:01:52",
                    "waktu_response": "01/02/2023 15:10:30",
                    "waktu_recovery": "01/02/2023 15:22:42",
                    "durasi_response_time": 518,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP/IBU QINARA qinaradestra587 ",
                    "alamat_pelapor": "DESA GEULANGGANG KECAMATAN ULIM .KABUPATEN PIDIE JAYA .PROVINSI ACEH",
                    "no_telp_pelapor": "082261125498",
                    "keterangan_pelapor": "TGL 31/01/2023 REKENING BULAN JNUARI 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEUREUDU"
                },
                {
                    "no_laporan": "K5423020105091",
                    "waktu_lapor": "01/02/2023 15:01:52",
                    "waktu_response": "01/02/2023 16:20:15",
                    "waktu_recovery": "01/02/2023 16:22:26",
                    "durasi_response_time": 4703,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jumini Khaerunisa",
                    "alamat_pelapor": "KP SETIA SERANG No.0 RT.002 RW.04 KLANGENAN",
                    "no_telp_pelapor": "6289673175231",
                    "keterangan_pelapor": "tagihan tidak sesuai dengan angka meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020105092",
                    "waktu_lapor": "01/02/2023 15:02:03",
                    "waktu_response": "01/02/2023 15:28:50",
                    "waktu_recovery": "01/02/2023 15:38:35",
                    "durasi_response_time": 1607,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL KAPUK MUARA NO 38  RT.7 RW.1 KEL KAPUK MUARA KEC PENJARINGAN JAKARTA UTARA ( DEKAT WARUNG ANTON / DEPAN POS RW 01 ) ",
                    "no_telp_pelapor": "081222233093",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM ) NO TOKEN 2202 3434 6778 2025 2615 ID METER 86068845667  SISA 100 KWH PELANGGAN PERNAH LAPOR DENGAN NO: K5423011903869 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM PELANGGAN MENGINGINKAN DITINDAK LANJUTI DIATAS PUKUL 12:00 WIB DIKARENAKAN RUMAH KOSONG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105098",
                    "waktu_lapor": "01/02/2023 15:02:25",
                    "waktu_response": "01/02/2023 15:12:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 607,
                    "durasi_recovery_time": 33927540,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudi Sunanto",
                    "alamat_pelapor": "Desa Matang Kumbang, Dusun Cot Mamaplam, lewat Menasah, sebelum Dayah Al-Azhar",
                    "no_telp_pelapor": "6285272692393",
                    "keterangan_pelapor": "MUTASI_K (G9923020188458:meter periksa) - meteran tertulis periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANTONLABU"
                },
                {
                    "no_laporan": "K5423020105099",
                    "waktu_lapor": "01/02/2023 15:02:27",
                    "waktu_response": "01/02/2023 15:09:36",
                    "waktu_recovery": "01/02/2023 15:31:12",
                    "durasi_response_time": 429,
                    "durasi_recovery_time": 1296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ismayadi",
                    "alamat_pelapor": "Nusa Tenggara Barat Dusun Pelepok. Desa Mesanggok",
                    "no_telp_pelapor": "6281944028907",
                    "keterangan_pelapor": "Tidak bisa masuk pulsa listrik, sudah di coba beberapa kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020105103",
                    "waktu_lapor": "01/02/2023 15:02:40",
                    "waktu_response": "01/02/2023 15:08:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 322,
                    "durasi_recovery_time": 33927810,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAEFUL ANWAR",
                    "alamat_pelapor": "Pertokoan KAI Blok B 16",
                    "no_telp_pelapor": "6281296666779",
                    "keterangan_pelapor": "MUTASI_K (G9923020188448:kwh error) - kwh mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020105104",
                    "waktu_lapor": "01/02/2023 15:02:51",
                    "waktu_response": "01/02/2023 15:05:02",
                    "waktu_recovery": "01/02/2023 18:02:48",
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 10666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi ahmad jayadi",
                    "alamat_pelapor": "perumahan grand sulawesi blok g ",
                    "no_telp_pelapor": "6282393559897",
                    "keterangan_pelapor": "selalu gagal dalam pengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105106",
                    "waktu_lapor": "01/02/2023 15:02:57",
                    "waktu_response": "01/02/2023 15:03:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 33928060,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad samel",
                    "alamat_pelapor": "KL MANGGA DUA No.0 RT.13 RW.6 TERNATE",
                    "no_telp_pelapor": "6281244756194",
                    "keterangan_pelapor": "MUTASI_K (G9923020188446:cek teknuis) - mcb tidak berfungsi, di on off tidak bisa\\nsmntara tidak bisa cok peralatan-peralatan\\n081244756194",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020105111",
                    "waktu_lapor": "01/02/2023 15:03:18",
                    "waktu_response": "01/02/2023 15:47:48",
                    "waktu_recovery": "01/02/2023 15:51:07",
                    "durasi_response_time": 2670,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAMA ZISOKHI LAROSA",
                    "alamat_pelapor": "JL BROMO NO.39 UJUNG",
                    "no_telp_pelapor": "6281375654245",
                    "keterangan_pelapor": "saya mau tanya kenapa tagihan listrik saya sejak bulan Juli 2022 sampai Januari 2023 terus meningkat sampai 50% bahkan lebih .sementara pemakaian listrik saya ttp stabil dan tidak ada penambahan. dan utk bulan februari ini kembali normal seperti biasa dikisaran 3- 4 juta.  bagai mana perhitungan nya. karena sangat jauh . yg saya kwatirkan nanti bulan Maret akan melonjak lagi.saya mohon utk diperhatikan.kalau perlu tolong team dari PLN mengecek meteran listrik kita apakah ada masalah atau tidak. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020105113",
                    "waktu_lapor": "01/02/2023 15:03:31",
                    "waktu_response": "01/02/2023 15:11:18",
                    "waktu_recovery": "01/02/2023 15:58:07",
                    "durasi_response_time": 467,
                    "durasi_recovery_time": 2809,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP NADA",
                    "alamat_pelapor": "JL RAYA MAUK KM 3,4 NO.44 RT 5  RW 1 KEL PRIUK JAYA KEC PRIUK TANGERANG  // DEKAT RS SARI ASIH",
                    "no_telp_pelapor": "08128999335",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SETEMPAT EKSEKUSI SHUNTRIP. MOHON DAPAT DIKONFIRMASI 081519993339 KARENA SETEMPAT KOSONG SESUAI INFO PELANGGAN SUDAH MENDAPATKAN ARAHAN DARI PETUGAS UNTUK MENAIKAN MCB DAN SAAT INI MCB SUDAH ON NAMUN PTL TETAP PADAM TERKAIT K5423013103295",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020105120",
                    "waktu_lapor": "01/02/2023 15:04:03",
                    "waktu_response": "01/02/2023 15:14:38",
                    "waktu_recovery": "01/02/2023 16:28:09",
                    "durasi_response_time": 635,
                    "durasi_recovery_time": 4411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "014651",
                    "nama_pelapor": "BP TUKIYO",
                    "alamat_pelapor": "DK TELUK NO.28 DS SAMBIREJO RT.1 RW.3  KEC.MANTINGAN KAB.NGAWI. LOKASI : DARI PASAR KEDUNG MIRI KE KIRI 200M",
                    "no_telp_pelapor": "085353648999",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. PEMOHON MENGAKU SEBAGAI PEMILIK BANGUNAN. (SESUAI INFO PELANGGAN 07.30 AKAN DILAKUKAN RENOVASI RUMAH)CC.54.NURNOVIANA TGL 01/02/23 (PKL 15:22 WIB) SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT .ID TIKET: 12G0AMC.NO TELEPON: 085353648999\\nCC.54.JUNIYATI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANTINGAN"
                },
                {
                    "no_laporan": "K5423020105123",
                    "waktu_lapor": "01/02/2023 15:04:10",
                    "waktu_response": "01/02/2023 15:05:27",
                    "waktu_recovery": "01/02/2023 19:26:16",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 15649,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitri",
                    "alamat_pelapor": "perumahan Grand Sulawesi ",
                    "no_telp_pelapor": "6282343626562",
                    "keterangan_pelapor": "Tidak dapat memasukan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105125",
                    "waktu_lapor": "01/02/2023 15:04:25",
                    "waktu_response": "01/02/2023 15:10:38",
                    "waktu_recovery": "01/02/2023 15:28:31",
                    "durasi_response_time": 373,
                    "durasi_recovery_time": 1073,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDO PRADIANSYAH",
                    "alamat_pelapor": "LK IV JL GALANG GG JATI NO 36 RT 008 RW 004",
                    "no_telp_pelapor": "081365648412",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK FEBRUARI 2023= 31362 ST BERDASARKAN ANGKA STAND 01/02/2023= 31131 REK BELUM DILUNASI. DIHUNI. TIDAK BERPAGAR. MUDAH DIJANGKAU PETUGAS. TIDAK TAU PETUGAS RUTIN DATANG ATAU TIDAK. ID 126120338063",
                    "media": "Email",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020105126",
                    "waktu_lapor": "01/02/2023 15:04:17",
                    "waktu_response": "01/02/2023 16:20:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4572,
                    "durasi_recovery_time": 33923463,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bina Saktika",
                    "alamat_pelapor": "PR BTN CITRA ROYAL VILLAGE No.. P PANJANG",
                    "no_telp_pelapor": "6282351779000",
                    "keterangan_pelapor": "MUTASI_K (G9923020188538:gabgguan ) - MCB sering anjlok/turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN BUN"
                },
                {
                    "no_laporan": "K5423020105133",
                    "waktu_lapor": "01/02/2023 15:04:37",
                    "waktu_response": "01/02/2023 15:10:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 33927650,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laode Muhammad Malik Arman",
                    "alamat_pelapor": "PR RACHITA INDAH JL. BADAMING DG RANI No.0 DSN BALO 2",
                    "no_telp_pelapor": "6282347967701",
                    "keterangan_pelapor": "MUTASI_K (G9923020188459:Gangguan) - MCB loss, tidak bisa di on kembali.\\nNo Hp alternatif (082346233433)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAKALAR"
                },
                {
                    "no_laporan": "K5423020105137",
                    "waktu_lapor": "01/02/2023 15:04:52",
                    "waktu_response": "01/02/2023 15:20:25",
                    "waktu_recovery": "01/02/2023 15:44:24",
                    "durasi_response_time": 933,
                    "durasi_recovery_time": 1439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "robika adi mohamad arif",
                    "alamat_pelapor": "DN CLAKET No. RT. 0 RW. 0 CLAKET",
                    "no_telp_pelapor": "6281235413201",
                    "keterangan_pelapor": "angka meter tidak bergerak sepertiinnya kwh meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PACET"
                },
                {
                    "no_laporan": "K5423020105140",
                    "waktu_lapor": "01/02/2023 15:05:26",
                    "waktu_response": "01/02/2023 15:29:24",
                    "waktu_recovery": "01/02/2023 15:40:02",
                    "durasi_response_time": 1438,
                    "durasi_recovery_time": 638,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dyanita Ardhana",
                    "alamat_pelapor": "GG GENTENG BANDAR 1 No. 34 RT.000 RW.00 GENTENG",
                    "no_telp_pelapor": "6285647880681",
                    "keterangan_pelapor": "tagihan saya naik terus padahal jumlah electronik di rumah saya sdh berkurang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDRAPURA"
                },
                {
                    "no_laporan": "K5423020105142",
                    "waktu_lapor": "01/02/2023 15:05:33",
                    "waktu_response": "01/02/2023 15:06:47",
                    "waktu_recovery": "01/02/2023 15:10:38",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 9",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105144",
                    "waktu_lapor": "01/02/2023 15:05:43",
                    "waktu_response": "01/02/2023 15:09:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 33927724,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "setiawan",
                    "alamat_pelapor": "DN TEGALREJO No.1 RT.1 RW.2 PURWANTORO",
                    "no_telp_pelapor": "6282116169090",
                    "keterangan_pelapor": "MUTASI_K (G9923020188450:teg drop) - voltase turun satu jalur",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATISRONO"
                },
                {
                    "no_laporan": "K5423020105145",
                    "waktu_lapor": "01/02/2023 15:05:47",
                    "waktu_response": "01/02/2023 15:32:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1618,
                    "durasi_recovery_time": 33926327,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohamad choirul anam",
                    "alamat_pelapor": "DS KARANG KEC.SEMANDING No.0 RT.0 RW.0 SEMANDING",
                    "no_telp_pelapor": "6285850734566",
                    "keterangan_pelapor": "MUTASI_K (G9923020188478:Cek ke lokasi ) - gronding netral bermasalah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020105147",
                    "waktu_lapor": "01/02/2023 15:05:57",
                    "waktu_response": "01/02/2023 15:07:14",
                    "waktu_recovery": "01/02/2023 15:10:45",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE FERRUM No.12 GD SERPONG",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105148",
                    "waktu_lapor": "01/02/2023 15:06:07",
                    "waktu_response": "01/02/2023 15:36:32",
                    "waktu_recovery": "01/02/2023 16:03:41",
                    "durasi_response_time": 1825,
                    "durasi_recovery_time": 1629,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DADANG ",
                    "alamat_pelapor": "PERUM BCM KP CIANTRA KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI. DEKAT PT CIPTA GRAHA ANDALAS",
                    "no_telp_pelapor": "081219751861",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN  DENGAN NO METER 56603746951 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERKENA BLOCKING PEMBELIAN. DATA PADA AP2T TERDAPAT ANGSURAN P2TL NAMUN STATUS BATAL TGL 01/01/23. SISA KWH 0.36\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105152",
                    "waktu_lapor": "01/02/2023 15:06:19",
                    "waktu_response": "01/02/2023 15:27:57",
                    "waktu_recovery": "01/02/2023 17:51:03",
                    "durasi_response_time": 1298,
                    "durasi_recovery_time": 8586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kohir",
                    "alamat_pelapor": "perum griya citra permai",
                    "no_telp_pelapor": "6283899987255",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105153",
                    "waktu_lapor": "01/02/2023 15:06:23",
                    "waktu_response": "01/02/2023 15:07:29",
                    "waktu_recovery": "01/02/2023 15:10:52",
                    "durasi_response_time": 66,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL KP DARU TENGAH RT16/1 DARU JMB",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105157",
                    "waktu_lapor": "01/02/2023 15:06:50",
                    "waktu_response": "01/02/2023 15:07:40",
                    "waktu_recovery": "01/02/2023 15:10:59",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL PR BSD BLOK A-3 NO.04 SEK XII",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105158",
                    "waktu_lapor": "01/02/2023 15:07:10",
                    "waktu_response": "01/02/2023 15:51:54",
                    "waktu_recovery": "01/02/2023 16:16:49",
                    "durasi_response_time": 2684,
                    "durasi_recovery_time": 1495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHAKIKI",
                    "alamat_pelapor": "KOMPLEK PASAR SARIMALAHA JL. KEMAKMURAN RT-5 RW-2 DS PASAR SARIMALAHA KEC. TIDORE KOTA TIDORE KEPULAUAN PROF MALUKU UTARA (KAWASAN KOMPLEK PASAR).",
                    "no_telp_pelapor": "082264761516",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 32029337923 DAN SISA 12 KWH. NO TOKEN 6437 3155 1426 0499 8993 DAN 3630 4219 6174 3728 0504",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SOA SIU"
                },
                {
                    "no_laporan": "K5323020100624",
                    "waktu_lapor": "01/02/2023 15:07:25",
                    "waktu_response": "01/02/2023 15:08:32",
                    "waktu_recovery": "01/02/2023 15:28:54",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 1222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP. DEDI ",
                    "alamat_pelapor": "JL. GRAHA INDAH D13/4 RT 2/ RW 10, KEL JAKAMULYA, BEKASI SELATAN",
                    "no_telp_pelapor": "628158876418",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5523013100664, TERKAIT PERMOHONAN PEMIDAHAN APP STATUS SELESAI DENGAN KETERANGAN PELANGGAN DIHUBUNGI VIA WA NAMUN MENURUT PELANGGAN TIDAK ADA KONFIRMASI DARI PIHAK PLN. PELANGGAN MENGANCAM JIKA TIDAK ADA KONFIRMASI AKAN MEMBERIKAN RATING BINTANG SATU",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105162",
                    "waktu_lapor": "01/02/2023 15:07:39",
                    "waktu_response": "01/02/2023 15:12:59",
                    "waktu_recovery": "01/02/2023 17:39:39",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 8800,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMANSYAH",
                    "alamat_pelapor": "KOMP BULOG BLOK D JL BANGUNAN BARAT  NO 24 RT 6/6 KEL KAYU PUTIH KEC PULOGADUNG JAKTIM ",
                    "no_telp_pelapor": "082113335079",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL PADAM ) SISA = 25 KWH. NO TOKEN : 1177 5751 5853 7012 9389",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105163",
                    "waktu_lapor": "01/02/2023 15:07:57",
                    "waktu_response": "01/02/2023 15:15:23",
                    "waktu_recovery": "01/02/2023 15:23:55",
                    "durasi_response_time": 446,
                    "durasi_recovery_time": 512,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "JL PERUM GRIYA ASRI CLUSTER KENARI KK CKD GRIYA ASRI C07 NO 33 RT 001/010 KEL CIKANDE KEC CIKANDE KAB SERANG ACUAN LOKASI -",
                    "no_telp_pelapor": "089653030736",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN ID PEL 539611615376 SEKITAR TGL 17/01/23 DILAKUKAN PERGANTIAN APP OLEH PETUGAS, TERDAPAT SISA 68 KWH YANG BELUM DI KONVERSIKAN DARI NO METER LAMA 46001573974 KE METER BARU 14460917819",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020105171",
                    "waktu_lapor": "01/02/2023 15:08:21",
                    "waktu_response": "01/02/2023 15:25:49",
                    "waktu_recovery": "01/02/2023 15:32:14",
                    "durasi_response_time": 1048,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "beniadharianto",
                    "alamat_pelapor": "JL MAWAR BLK U8 No.0 RT.000 RW.00 MARGA ASIH",
                    "no_telp_pelapor": "6282317496683",
                    "keterangan_pelapor": "listrik padam ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020105172",
                    "waktu_lapor": "01/02/2023 15:08:25",
                    "waktu_response": "01/02/2023 15:16:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 475,
                    "durasi_recovery_time": 33927312,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pramono Pbg",
                    "alamat_pelapor": "JL SEKAR MAWAR 1 RT.0 RW.0 ABDI KENCA",
                    "no_telp_pelapor": "6285647653221",
                    "keterangan_pelapor": "MUTASI_K (G9923020188464:kwh periksa) - kwh muncul periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020105173",
                    "waktu_lapor": "01/02/2023 15:08:30",
                    "waktu_response": "01/02/2023 15:19:15",
                    "waktu_recovery": "01/02/2023 20:18:21",
                    "durasi_response_time": 645,
                    "durasi_recovery_time": 17946,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSTAKIM",
                    "alamat_pelapor": "KP TJ.KURUNG No. RT.1 RW.1 TJ.KURUNG",
                    "no_telp_pelapor": "6285269406708",
                    "keterangan_pelapor": "no meter sama ada nm dua ats nm rika marlena sama sumarno",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLAMBANGAN UMPU"
                },
                {
                    "no_laporan": "K5423020105176",
                    "waktu_lapor": "01/02/2023 15:08:42",
                    "waktu_response": "01/02/2023 15:10:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 33927658,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Stenly Mangerongkonda",
                    "alamat_pelapor": "DK MALALAYANG I BARAT JL SEA No.0",
                    "no_telp_pelapor": "6285240433331",
                    "keterangan_pelapor": "MUTASI_K (G9923020188451:g) - Meter Layar Blank, meter merek lama.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020105178",
                    "waktu_lapor": "01/02/2023 15:08:57",
                    "waktu_response": "01/02/2023 15:19:40",
                    "waktu_recovery": "01/02/2023 15:43:12",
                    "durasi_response_time": 643,
                    "durasi_recovery_time": 1412,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ACHMAD BANU JULIANTO",
                    "alamat_pelapor": "Jl. Citra Graha Blk. C No.10",
                    "no_telp_pelapor": "6281234197432",
                    "keterangan_pelapor": "Memasukkan nomer token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020105180",
                    "waktu_lapor": "01/02/2023 15:09:02",
                    "waktu_response": "01/02/2023 15:45:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2168,
                    "durasi_recovery_time": 33925582,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ucok Henky",
                    "alamat_pelapor": "JL GATOT SUBROTO No.0",
                    "no_telp_pelapor": "6285787768068",
                    "keterangan_pelapor": "tagihan sudah dibayar tetapi MCB belum dipasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5523020100620",
                    "waktu_lapor": "01/02/2023 15:09:58",
                    "waktu_response": "01/02/2023 15:12:26",
                    "waktu_recovery": "01/02/2023 15:32:26",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 1200,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETUT REMEN ",
                    "alamat_pelapor": "JL DANAU POSO NO 111 BR SEMAWANG KEL SANUR KEC DENPASAR SELATAN KOTA DENPASAR LOKASI : DEKAT HIGH KEBAB/ SANUR BEER GARDEN",
                    "no_telp_pelapor": "0361280681",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN PEMINDAHAN APP METER TGL 31/1/2023 KE UNIT DAN SUDAH DIHUBUNGI OLEH PETUGAS NAMUN PELANGGAN TIDAK MENGANGKAT TLP TSB. DAN SAAT INI PELANGGAN INGIN DIHUBUNGI KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5423020105186",
                    "waktu_lapor": "01/02/2023 15:10:06",
                    "waktu_response": "01/02/2023 15:28:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1094,
                    "durasi_recovery_time": 33926592,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur kholid",
                    "alamat_pelapor": "JL NANAS No. RT.0 RW.0 DERMO BANG",
                    "no_telp_pelapor": "6285233439710",
                    "keterangan_pelapor": "MUTASI_K (G9923020188473:mutasi g) - pulsa gak bisa masuk alias gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K5423020105193",
                    "waktu_lapor": "01/02/2023 15:10:53",
                    "waktu_response": "01/02/2023 15:12:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 33927542,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ZAHRA/zahrafrzca ",
                    "alamat_pelapor": "JL DAMAI RT 7/3 NO.46 KEL CIPETE UTARA KEC KEBAYORAN BARU JAKARTA SELATAN",
                    "no_telp_pelapor": "0218231991",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN TGL 31/01/23 DATANG PETUGAS P2TL MELAKUKAN PENGECEKAN APP DAN YBS DIKENAKAN PEMBAYARAN  SEBESAR RP.565.000,- (TIDAK DIBAYARKAN) SESUAI INFO PELANGGAN SETEMPAT KOSONG SELAMA 3 TAHUN DAN MENGINGINKAN PENJELASAN ATAS PERIHAL TSB. TERKAIT LAPORAN K5423020104645",
                    "media": "Instagram",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020105194",
                    "waktu_lapor": "01/02/2023 15:10:45",
                    "waktu_response": "01/02/2023 15:26:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 960,
                    "durasi_recovery_time": 33926687,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "202863",
                    "nama_pelapor": "BP LUKMAN",
                    "alamat_pelapor": "JL BINTARA 3 NO 30 - RT-11 / RW-9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI ACUAN : MASUK PR BINTARA 3 BELOK KANAN KAV ",
                    "no_telp_pelapor": "081298656123",
                    "keterangan_pelapor": "MUTASI_K (G9923020188510:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  (PTL  TIDAK PADAM) 23907092272734672327, 34584677840951518045",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105198",
                    "waktu_lapor": "01/02/2023 15:11:33",
                    "waktu_response": "01/02/2023 15:19:13",
                    "waktu_recovery": "01/02/2023 15:28:35",
                    "durasi_response_time": 460,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006012469",
                    "nama_pelapor": "miraliliananova@gmail.com",
                    "alamat_pelapor": "PERUMAHAN TAMAN GRIYA ASRI JALAN BERLIAN X BLOK C6 NO 5 RT 03 RW 011 DESA CILEBUT BARAT, SUKARAJA KABUPATEN BOGOR 16170",
                    "no_telp_pelapor": "081238508730",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT. PELANGGAN MELAPOR CATAT METER MANDIRI DENGAN ANGKA STAND 23911. NAMUN TAGIHAN YANG MUNCUL ANGKA YANG TERCATAT 23942. PELANGGAN MENGINGINKAN KOREKSI TAGIHAN REKENING. ",
                    "media": "Email",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020105199",
                    "waktu_lapor": "01/02/2023 15:11:25",
                    "waktu_response": "01/02/2023 15:16:34",
                    "waktu_recovery": "01/02/2023 15:44:31",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 1677,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhika yaban",
                    "alamat_pelapor": "KP RANCA MOYAN CIBOGO CISAUK No. RT.17 RW.3 CIBOGO CIS",
                    "no_telp_pelapor": "6281386171397",
                    "keterangan_pelapor": "listrik mati padam. diperiksa voltase berlebih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105202",
                    "waktu_lapor": "01/02/2023 15:11:41",
                    "waktu_response": "01/02/2023 15:14:30",
                    "waktu_recovery": "01/02/2023 16:12:11",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 3461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TUTI",
                    "alamat_pelapor": "JL MAMPANG PRAPATAN II NO 7 RT-6 / RW-5 KEL MAMPANG PRAPATAN KEC MAMPANG . ACUAN: DEKAT ALFAMART",
                    "no_telp_pelapor": "0217987750",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI . TGL 01/02/23 PELANGGAN DENGAN NO METER 14045607083 MELALUKAN PEMB ELIAN TOKEN NAMUN PADA SAT DIINPUT GAGAL , PADA DATA PA2SPT TERTERA:  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! . SISA 12.86. LAPORAN DIALIHKAN KE G5123020101510 CC.51.DWIIDA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105206",
                    "waktu_lapor": "01/02/2023 15:11:59",
                    "waktu_response": "01/02/2023 15:24:01",
                    "waktu_recovery": "01/02/2023 15:46:47",
                    "durasi_response_time": 722,
                    "durasi_recovery_time": 1366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000564370",
                    "nama_pelapor": "IBU LIN",
                    "alamat_pelapor": "KP. NEGLASARI RT.9 RW.10 NO.19, KEL. MANGGAHANG KEC.BALEENDAH KAB.BANDUNG 40375",
                    "no_telp_pelapor": "08812398986",
                    "keterangan_pelapor": "LEBIH TAGIH REK FEBRUARI 2023 STAND AKHIR 52826 STAND AWAL 52721 . STAND APP TGL 01/02/2023 52762. REKENING BULAN FEBRUARI 2023 BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. ",
                    "media": "Email",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5423020105212",
                    "waktu_lapor": "01/02/2023 15:13:13",
                    "waktu_response": "01/02/2023 15:14:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33927418,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP URIP",
                    "alamat_pelapor": "JL KEBON NANAS 4 NO 1 RT 6/2 KEL GROGOL UTARA KEC. KEBAYORAN LAMA JAK SEL",
                    "no_telp_pelapor": "085288364879",
                    "keterangan_pelapor": "MUTASI_K (G9923020188463:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)  SISA 615.56 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020105214",
                    "waktu_lapor": "01/02/2023 15:13:24",
                    "waktu_response": "01/02/2023 15:28:18",
                    "waktu_recovery": "01/02/2023 17:51:16",
                    "durasi_response_time": 894,
                    "durasi_recovery_time": 8578,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kohir",
                    "alamat_pelapor": "PR GRIYA CITRA PERMAI BLK SK No.27 KERESEK",
                    "no_telp_pelapor": "6283899987255",
                    "keterangan_pelapor": "isi token gagal terus sampe beli token 2x",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105215",
                    "waktu_lapor": "01/02/2023 15:13:33",
                    "waktu_response": "01/02/2023 15:16:50",
                    "waktu_recovery": "01/02/2023 15:28:09",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 679,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL JL DANAU BRATAN 3 BLK AD 3-2",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105221",
                    "waktu_lapor": "01/02/2023 15:13:50",
                    "waktu_response": "01/02/2023 16:13:26",
                    "waktu_recovery": "01/02/2023 18:24:10",
                    "durasi_response_time": 3576,
                    "durasi_recovery_time": 7844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "147666",
                    "nama_pelapor": "BP RONI",
                    "alamat_pelapor": "KP RAWA KEDAUNG JL RUKO MUTIARA PALM GG DARUSSALAM NO. 138 RT 06 RW 14 KEL CENGKARENG TIMUR KEC CENGKARENG JAKARTA BARAT ",
                    "no_telp_pelapor": "02122543134",
                    "keterangan_pelapor": "TGL 04/12/2022 PENANGANAN GANGGUAN APP RUSAK  OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.  MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID PEL 546300951642",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105222",
                    "waktu_lapor": "01/02/2023 15:13:53",
                    "waktu_response": "01/02/2023 15:17:08",
                    "waktu_recovery": "01/02/2023 15:29:31",
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 743,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "PR VIRGINIA VILLAGE DANVILLE No.12 GD SERPONG",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105223",
                    "waktu_lapor": "01/02/2023 15:14:10",
                    "waktu_response": "01/02/2023 15:17:19",
                    "waktu_recovery": "01/02/2023 15:29:40",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 741,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL PER.LIPPO TAMAN UBUD VI NO.75",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105225",
                    "waktu_lapor": "01/02/2023 15:14:17",
                    "waktu_response": "01/02/2023 15:16:34",
                    "waktu_recovery": "01/02/2023 17:06:23",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 6589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22090343637",
                    "nama_pelapor": "BP HENDRIK",
                    "alamat_pelapor": "PERUM CIBUBUR CITY BLOK C5 NO.3 RT 003/20 KEL NAGRAK KEC GUNUNG PUTRI KAB BOGOR. ACUAN LOKASI : DEKAT KOTA WISATA",
                    "no_telp_pelapor": "081298913222",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 22090343637 MELAKUKAN PEMBELIAN SEBESAR RP. 1.000.000,- DAN NO TOKEN 6784 2339 1338 0605 8367 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA USED.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020105226",
                    "waktu_lapor": "01/02/2023 15:14:29",
                    "waktu_response": "01/02/2023 15:17:28",
                    "waktu_recovery": "01/02/2023 15:30:05",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.15 SEK XII",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105228",
                    "waktu_lapor": "01/02/2023 15:14:33",
                    "waktu_response": "01/02/2023 15:37:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 33926023,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sary Leha",
                    "alamat_pelapor": "XX WA LI KOTA BARU No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281358709298",
                    "keterangan_pelapor": "MUTASI_K (G9923020188493:cek) - tidak bisa isi token listrik, keterangannya \\\"diblokir\\\"\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020105230",
                    "waktu_lapor": "01/02/2023 15:14:44",
                    "waktu_response": "01/02/2023 15:16:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 33927303,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan Lengkey",
                    "alamat_pelapor": "JL TUMATANGTANG MT5262",
                    "no_telp_pelapor": "6285240119020",
                    "keterangan_pelapor": "MUTASI_K (G9923020188541:alihkan ke 10,2) - meter mati. sudah diperiksa tapi meter belum diganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TOMOHON"
                },
                {
                    "no_laporan": "K5423020105231",
                    "waktu_lapor": "01/02/2023 15:14:45",
                    "waktu_response": "01/02/2023 15:22:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 451,
                    "durasi_recovery_time": 33926956,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risva Yudie",
                    "alamat_pelapor": "PR MATAHARI CIGANITRI B9 No.0 RT.2 RW.0 CIPAGAL0",
                    "no_telp_pelapor": "6287824052613",
                    "keterangan_pelapor": "MUTASI_K (G9923020188467:kwh periksa) - gak bisa top up token, gak ada tulisan periksa... selalu jika ngisi token harus masukan kode tamper lalu di sertai no token...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020105232",
                    "waktu_lapor": "01/02/2023 15:14:48",
                    "waktu_response": "01/02/2023 16:13:42",
                    "waktu_recovery": "01/02/2023 18:25:19",
                    "durasi_response_time": 3534,
                    "durasi_recovery_time": 7897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri wahyuningsih",
                    "alamat_pelapor": "Jl. Ratna No.16",
                    "no_telp_pelapor": "6281211001147",
                    "keterangan_pelapor": "sdh di isi melalui gopay sebesar 50rb, tidak masuk, ingin di lakukan pengisian berulang namun tidak bisa masuk ke pengisian token..\\nlistrik untuk usaha tolong segera di tindaklanjuti..",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5323020100629",
                    "waktu_lapor": "01/02/2023 15:15:31",
                    "waktu_response": "01/02/2023 15:23:29",
                    "waktu_recovery": "01/02/2023 16:11:01",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 2852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "KP BOJONG MENTENG JL CIPNEDAWA LAMA NO.41 RT-4 / RW-6 KEL BOJONG MENTENG KEC RAWA LUMBU KOTA BEKASI (DKT PT SIANTAR TOP)",
                    "no_telp_pelapor": "087871107922",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN GAGAL PERSIL MENYALA, SISA STROOM 13.38 KWH. DENGAN NO METER 32032355862. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020105236",
                    "waktu_lapor": "01/02/2023 15:15:25",
                    "waktu_response": "01/02/2023 15:18:15",
                    "waktu_recovery": "01/02/2023 20:53:32",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 20117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ondi",
                    "alamat_pelapor": "JL LETJEN SUPRAPTO No.19 RT.19 RW.7 SUMURBATU",
                    "no_telp_pelapor": "6285768289259",
                    "keterangan_pelapor": "tidak bisa input token listrik (GAGAL)",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105237",
                    "waktu_lapor": "01/02/2023 15:15:35",
                    "waktu_response": "01/02/2023 15:26:40",
                    "waktu_recovery": "01/02/2023 16:03:12",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 2192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "didal saputra",
                    "alamat_pelapor": "jl raya Babakan Madang, kp cipambuan RT/rw 001/002 no 20 , masuk dari gang widut dekat rumah pak rt nur",
                    "no_telp_pelapor": "6283819498719",
                    "keterangan_pelapor": "sebelumnya kilo meter rusak, dan sisa pulsa saya masih di atas 40, setelah di ganti oleh pihak pln dengan yang baru, pulsa saya tidak kembali, saya coba datang ke pln gunung putri, malah saya yang bayar denda, pulsa saya belum kembali, mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020105248",
                    "waktu_lapor": "01/02/2023 15:16:30",
                    "waktu_response": "01/02/2023 15:25:56",
                    "waktu_recovery": "01/02/2023 15:38:26",
                    "durasi_response_time": 566,
                    "durasi_recovery_time": 750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "KOMP PERKANTORAN JL JAYAKARTA CENTER BLK E2 NO.8 KEL MANGGA DUA SELATAN KEC SAWAH BESAR JAKPUS, BELAKANG HOTEL THE PRIMA",
                    "no_telp_pelapor": "0216242525",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN TGL 01/02/23 DATANG PETUGAS BERMAKSUD MELAKUKAN PERGANTIAN APP, NAMUN TANPA SURAT TUGAS DAN ID CARD ,PETUGAS TSB MENGANCAM UNTUK DILAKUKAN PENYEGELAN JIKA TIDAK BERSEDIA UNTUK DILAKUKAN PERGANTIAN. PELANGGAN MENGINGINKAN APABILA ADA PERGANTIAN APP PETUGAS DAPAT MEMBAWA SURAT TUGAS. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.CC.54.AMELIA.0216242525.12G0AA3.TGL 01/02/23.PUKUL 15:21 WIB. LAPOR KEMBALI. CC.54.EKA.CSOI. 01/02/23. PUKUL 15.24 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105250",
                    "waktu_lapor": "01/02/2023 15:16:26",
                    "waktu_response": "01/02/2023 15:18:19",
                    "waktu_recovery": "01/02/2023 15:27:09",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vinsentius venddy",
                    "alamat_pelapor": "JL RATU SEPUDAK No.00 RT.0 RW.0 SUNGAI GAR",
                    "no_telp_pelapor": "6282272188760",
                    "keterangan_pelapor": "Token listrik tidak dapat terisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020105252",
                    "waktu_lapor": "01/02/2023 15:16:39",
                    "waktu_response": "01/02/2023 15:20:09",
                    "waktu_recovery": "01/02/2023 16:20:54",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 3645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dengkol Kropos",
                    "alamat_pelapor": "PR VILLA PEGANDEN BLOK H No.014 RT.0 RW.0",
                    "no_telp_pelapor": "6289613255022",
                    "keterangan_pelapor": "tidak bisa isi ulang pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020105254",
                    "waktu_lapor": "01/02/2023 15:17:09",
                    "waktu_response": "01/02/2023 15:41:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1454,
                    "durasi_recovery_time": 33925809,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rangga dwi chandra pamungkas",
                    "alamat_pelapor": "JL DESA KAPUR VILLA KHARISMA MAKMUR 2 No.8 MEKAR BARU",
                    "no_telp_pelapor": "6282148474306",
                    "keterangan_pelapor": "MUTASI_K (G9923020188490:cek kwh) - bukan villa kharisma makmur 2, tapi villa kharisma 2 Rumah No.8",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020105260",
                    "waktu_lapor": "01/02/2023 15:17:40",
                    "waktu_response": "01/02/2023 15:51:23",
                    "waktu_recovery": "01/02/2023 15:58:57",
                    "durasi_response_time": 2023,
                    "durasi_recovery_time": 454,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHETRA ",
                    "alamat_pelapor": "JL JL. DUSUN EMBACANG GEDANG RT 4  KEL  EMBACANG GEDANG KEC  TANAH SEPENGGAL LINTAS KAB. BUNGO JAMBI",
                    "no_telp_pelapor": "08127319347",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES RESTITUSI PROSES PB ( R1T/900 VA ) DENGAN NO KODE BOOKING 8875530000015065. PEMOHON MENGAKU SEBAGAI ANAK PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUARA BUNGO"
                },
                {
                    "no_laporan": "K5423020105261",
                    "waktu_lapor": "01/02/2023 15:17:41",
                    "waktu_response": "01/02/2023 15:21:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 33927018,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS KARANGTURI RT.0 RW.0 MREBET",
                    "no_telp_pelapor": "6289618205456",
                    "keterangan_pelapor": "MUTASI_K (G9923020188465:padam) - listrik mati posisi mcb on ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020105268",
                    "waktu_lapor": "01/02/2023 15:18:50",
                    "waktu_response": "01/02/2023 15:37:22",
                    "waktu_recovery": "01/02/2023 16:01:23",
                    "durasi_response_time": 1112,
                    "durasi_recovery_time": 1441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Email",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105272",
                    "waktu_lapor": "01/02/2023 15:19:14",
                    "waktu_response": "01/02/2023 15:37:51",
                    "waktu_recovery": "01/02/2023 16:02:07",
                    "durasi_response_time": 1117,
                    "durasi_recovery_time": 1456,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dadang",
                    "alamat_pelapor": "perukoan hj.embun",
                    "no_telp_pelapor": "6283874370639",
                    "keterangan_pelapor": "nomor pelanggan terkena blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105274",
                    "waktu_lapor": "01/02/2023 15:19:25",
                    "waktu_response": "01/02/2023 15:20:43",
                    "waktu_recovery": "01/02/2023 16:17:12",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 3389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUMARTO",
                    "alamat_pelapor": "JL KH MAS MANSYUR   NO 27  RT 01/8  KEL  KEBON KACANG KEC TAMAH ABANG JAK PUS ( DEKAT RUSUN TANAH ABANG ) ",
                    "no_telp_pelapor": "02131924120",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI PROSES PINDAH APP PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105285",
                    "waktu_lapor": "01/02/2023 15:19:54",
                    "waktu_response": "01/02/2023 15:29:31",
                    "waktu_recovery": "01/02/2023 16:11:19",
                    "durasi_response_time": 577,
                    "durasi_recovery_time": 2508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Luki tri ambarsari",
                    "alamat_pelapor": "JL SMAN 7 KP KRANGGAN No. RT.2 RW.1 JATI SAMPU",
                    "no_telp_pelapor": "6282123396842",
                    "keterangan_pelapor": "pemakaian listrik tidak sesuai dengan tagihan listrik\\n\\nsetiap bulan saya bayar listri 750rb\\nsedangkan saya hanya menggunakan lampu, air, kipas & pompa kolam ikan saja\\n\\nmohon untuk dicek apakah di rumah saya ada yg mencuri meteran sehingga tagihan saya menjadi besar",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105288",
                    "waktu_lapor": "01/02/2023 15:20:28",
                    "waktu_response": "01/02/2023 16:12:10",
                    "waktu_recovery": "01/02/2023 17:35:42",
                    "durasi_response_time": 3102,
                    "durasi_recovery_time": 5012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUNU TRIHARTANTO",
                    "alamat_pelapor": "DN JAYAN No. 0 0 RT 2 RW 0, KEBONAGUNG, IMOGIRI, KAB. BANTUL, DAERAH ISTIMEWA YOGYAKARTA",
                    "no_telp_pelapor": "085100237454 ",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI RESTITUSI BP PROSES PB R1T/1300VA DENGAN KODE BOOKING 8875540003156784. TGL 11/06/2021 BP DAN STROOM AWAL/UJL TELAH  DILUNASI. INFO PELANGGAN SUDAH DATANG KEKANTOR PLN TERKAIT PADA TGL 15/01/2023 MENYERAHKAN BERKAS, NAMUN PETUGAS FRONT OFFICE MENGINFORMASIKAN BIAYA TSB SUDAH DIRESTITUSI NAMUN PELANGGAN MENERIMA",
                    "media": "Email",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020105289",
                    "waktu_lapor": "01/02/2023 15:20:20",
                    "waktu_response": "01/02/2023 15:20:54",
                    "waktu_recovery": "01/02/2023 15:28:17",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 443,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL PR DASANA INDAH BLK RD2 NO.11A",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105293",
                    "waktu_lapor": "01/02/2023 15:20:35",
                    "waktu_response": "01/02/2023 16:27:37",
                    "waktu_recovery": "01/02/2023 16:59:19",
                    "durasi_response_time": 4022,
                    "durasi_recovery_time": 1902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAFIZ / hafiz_arrafi_",
                    "alamat_pelapor": "KAMPUNG MERDEKA DSN. KEDUNGMALING III RT. 019 RW. 008 DS. KEDUNGMALING KEC. SOOKO KAB. MOJOKERTO (DEPAN TOKO LOUHAN ELEKTRONIK)",
                    "no_telp_pelapor": "081249265164",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103272, PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH  9070,44. LAPOR ULANG CC.52.KHARISMA.SM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020105298",
                    "waktu_lapor": "01/02/2023 15:20:47",
                    "waktu_response": "01/02/2023 15:21:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 31,
                    "durasi_recovery_time": 33927014,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE FERRUM No.27 GD SERPONG",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105303",
                    "waktu_lapor": "01/02/2023 15:21:15",
                    "waktu_response": "01/02/2023 15:21:42",
                    "waktu_recovery": "01/02/2023 15:28:58",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 436,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL KP CARANG PULANG RT 1/1 LEGOK",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105304",
                    "waktu_lapor": "01/02/2023 15:21:23",
                    "waktu_response": "01/02/2023 16:03:07",
                    "waktu_recovery": "01/02/2023 16:05:48",
                    "durasi_response_time": 2504,
                    "durasi_recovery_time": 161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDO",
                    "alamat_pelapor": "JL SOBIH WARU TMR No. RT. RW. WARU",
                    "no_telp_pelapor": "6282332050300",
                    "keterangan_pelapor": "Selalu gagal ketika memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020105317",
                    "waktu_lapor": "01/02/2023 15:22:04",
                    "waktu_response": "01/02/2023 15:23:17",
                    "waktu_recovery": "01/02/2023 15:30:21",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 424,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.16 SEK XII",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K3223020100292",
                    "waktu_lapor": "01/02/2023 15:22:10",
                    "waktu_response": "01/02/2023 15:29:45",
                    "waktu_recovery": "01/02/2023 16:12:19",
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 2554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUR",
                    "alamat_pelapor": "MAN 7 SRENGSENG SAWAH, JL BINAWARGA NO. - RT 8 RW 7, KEL SRENGSENG SAWAH, KEC JAGA KARSA, KOTA JAKARTA SELATAN",
                    "no_telp_pelapor": "628176426944",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI BANGUNAN SEKITAR TAMAN, PEMOHON SEBAGAI PEMOHON DENGAN NO ID PEL 547401232797, PEMOHON MENGAKU YANG DIKUASAKAN DENGAN NO NIK 3174090709640011. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105321",
                    "waktu_lapor": "01/02/2023 15:22:32",
                    "waktu_response": "01/02/2023 15:38:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 33925993,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andry Triyasa",
                    "alamat_pelapor": "Cluster Fresno Blok H no 26 Kota Deltamas",
                    "no_telp_pelapor": "628179993253",
                    "keterangan_pelapor": "MUTASI_K (G9923020188527:GANGGUAN) - Kemarin malam daya Listrik tidak stabil & tiba2 ngedrop, sampai tadi pagi di coba masih ngedrop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105328",
                    "waktu_lapor": "01/02/2023 15:22:56",
                    "waktu_response": "01/02/2023 15:24:46",
                    "waktu_recovery": "01/02/2023 15:41:44",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewa Bagus",
                    "alamat_pelapor": "JL KOKROSONO RT.3 RW.6 KOKROSONO",
                    "no_telp_pelapor": "6281339603898",
                    "keterangan_pelapor": "listrik saya di curi oleh tetangga, adik saya di tetapkan sebagai saksi, meteran rumah kami di bawah oleh petugas PLN,infonya akan di ganti sore ini, tetapi belum ada tindakan oleh petugas PLN hingga sekarang pukul 15.21",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020105329",
                    "waktu_lapor": "01/02/2023 15:23:02",
                    "waktu_response": "01/02/2023 15:57:27",
                    "waktu_recovery": "01/02/2023 16:02:43",
                    "durasi_response_time": 2065,
                    "durasi_recovery_time": 316,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IMAS",
                    "alamat_pelapor": "JALAN WENGGA JAYA AGUNG, JALUR 12, NO 262, KEL. BAAMANG BARAT, KECAMATAN BAAMANG, KABUPATEN KOTAWARINGIN TIMUR",
                    "no_telp_pelapor": "6285705325943",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 47359, ST APP (saat ini) TGL 24/01/2023 = 47113. REK (TELAH DILUNASI). (INFO PELANGGAN RUMAH KOSONG HINGGA AKHIR MARET, BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU, PETUGAS DATANG SETIAP TGL 17). ",
                    "media": "Email",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020105340",
                    "waktu_lapor": "01/02/2023 15:24:24",
                    "waktu_response": "01/02/2023 16:02:11",
                    "waktu_recovery": "01/02/2023 19:40:16",
                    "durasi_response_time": 2267,
                    "durasi_recovery_time": 13085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MERI ",
                    "alamat_pelapor": "JL JENDRAL BASUKI RAHMAT NO 6 RT 4/6 KEL CIPINANG BESAR SELATAN KEC JATINEGARA JAKARTA TIMUR // DEKAT TIKI GERAI PASAR GEMBRONG BARU ",
                    "no_telp_pelapor": "089688280651",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 278.33 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020105341",
                    "waktu_lapor": "01/02/2023 15:24:19",
                    "waktu_response": "01/02/2023 15:28:20",
                    "waktu_recovery": "01/02/2023 16:55:53",
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 5253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAMBANG HERMANTO",
                    "alamat_pelapor": "DS KELAPA PSR.V L.PKM",
                    "no_telp_pelapor": "6281269511119",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan pemakaian.\\ndi tagihkan pemakaian 52 kWh sementara yg tertera di kilometer saya hanya 4 kWh.mohon tindak lanjut ny bapak/ibu PLN yg terhormat.karena tagihan saya tidak sesuai.terimakasih banyak bapak/ibu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020105343",
                    "waktu_lapor": "01/02/2023 15:24:33",
                    "waktu_response": "01/02/2023 15:49:27",
                    "waktu_recovery": "01/02/2023 15:52:28",
                    "durasi_response_time": 1494,
                    "durasi_recovery_time": 181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022962923",
                    "nama_pelapor": "BP RYAN",
                    "alamat_pelapor": "KANTIN MELDYS, JALAN ROROJONGRANG RAYA BLOK U NO. 90, RT 4, RW 25, KECAMATAN MELONG, KOTA CIMAHI.",
                    "no_telp_pelapor": "08122121893",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. BELUM ADA PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 285,19.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020105345",
                    "waktu_lapor": "01/02/2023 15:24:39",
                    "waktu_response": "01/02/2023 15:29:55",
                    "waktu_recovery": "01/02/2023 16:46:21",
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 4586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PONIDI ",
                    "alamat_pelapor": "DK KIOS PALANG SRAGO NO - RT-2 / RW-8 JL BY PASS KEL MOJAYAN KEC KLATEN TENGAH KAB KLATEN PROV JATENG // SETEMPAT BENGKEL ",
                    "no_telp_pelapor": "082221811422",
                    "keterangan_pelapor": "TGL 01/2/23 PERGANTIAN APP OLEH PETUGAS PLN DIKARENAKAN APP RUSAK. SESUAI INFO PELANGGAN, DI APP LAMA 14281031923 MASIH ADA SISA KWH (TIDAK MENGETAHUI SISA KWH). MOHON DIKONVERSI KW APP BARU 45105335215.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020105347",
                    "waktu_lapor": "01/02/2023 15:24:40",
                    "waktu_response": "01/02/2023 16:04:15",
                    "waktu_recovery": "01/02/2023 16:27:23",
                    "durasi_response_time": 2375,
                    "durasi_recovery_time": 1388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endi Erlan",
                    "alamat_pelapor": "KK GRAND WISATA AA 12 No.26 RT.000 RW.00 LMBNG SARI",
                    "no_telp_pelapor": "628569986679",
                    "keterangan_pelapor": "kepada yth pln unit playanan planggan mustika jaya , mohon di bantu untuk penurunan daya listrik dari 33000 va menjadi 4400 va ,an.planggan DAINA ERITA ,IDpel : 537420409341 / no kwh.14366472232 .karena sdh tdk diperlukan daya sebesar itu ,dan penyewa sdh tdk diperpanjang lg.atas bantuan pln kami ucapkan terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020105348",
                    "waktu_lapor": "01/02/2023 15:24:40",
                    "waktu_response": "01/02/2023 15:33:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 509,
                    "durasi_recovery_time": 33926303,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "taji",
                    "alamat_pelapor": "DN DARUNG No. RT.23 RW.12 SALAK RAND",
                    "no_telp_pelapor": "6285234897214",
                    "keterangan_pelapor": "MUTASI_K (G9923020188486:kct) - gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLAKAH"
                },
                {
                    "no_laporan": "K5423020105354",
                    "waktu_lapor": "01/02/2023 15:25:27",
                    "waktu_response": "01/02/2023 15:30:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 33926482,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rika Amelia",
                    "alamat_pelapor": "DN PANYINGKIRAN No.0 RT.28 RW.13 CIHARALANG",
                    "no_telp_pelapor": "6287893367417",
                    "keterangan_pelapor": "MUTASI_K (G9923020188474:gangguan periksa) - di kwh muncul tulisan Periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020105360",
                    "waktu_lapor": "01/02/2023 15:26:15",
                    "waktu_response": "01/02/2023 15:58:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1931,
                    "durasi_recovery_time": 33924786,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "raihan bajra",
                    "alamat_pelapor": "jalan mendung IV no 70",
                    "no_telp_pelapor": "6285702254550",
                    "keterangan_pelapor": "MUTASI_K (G9923020188504:gangguan) - tidak bisa memasukn token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020105363",
                    "waktu_lapor": "01/02/2023 15:26:50",
                    "waktu_response": "01/02/2023 15:32:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 367,
                    "durasi_recovery_time": 33926315,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Friky Mamahi",
                    "alamat_pelapor": "JL BITUNG TENGAH KEC. MAESA No.0 001/002",
                    "no_telp_pelapor": "6289697988312",
                    "keterangan_pelapor": "MUTASI_K (G9923020188479:gangguan) - tombol no 8 tidak Jadi untuk Pengisian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BITUNG"
                },
                {
                    "no_laporan": "K5423020105364",
                    "waktu_lapor": "01/02/2023 15:27:08",
                    "waktu_response": "01/02/2023 15:29:07",
                    "waktu_recovery": "01/02/2023 15:50:19",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RONALD",
                    "alamat_pelapor": "JL SETH ADJI No. 0  RT 1 RW 0, PANARUNG, PAHANDUT, KOTA PALANGKARAYA, KALIMANTAN TENGAH",
                    "no_telp_pelapor": "02180607000",
                    "keterangan_pelapor": "TGL 16/01/2023 PEMBAYARAN BIAYA PROSES PD (R1T / 2200  VA - B2 / 16500 VA) DENGAN NO AGENDA 224000522212299556 DAN 2240055036514. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. YBS MENGINGINKAN DILAKUKAN REALISASI TGL 02/02/23 JIKA TIDAK AKAN MENGHUBUNGI PLN 123 KEMBALI.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5323020100648",
                    "waktu_lapor": "01/02/2023 15:27:17",
                    "waktu_response": "01/02/2023 15:32:27",
                    "waktu_recovery": "01/02/2023 15:57:43",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU SANTI ",
                    "alamat_pelapor": "JL SADAKELING 31 /107 KEC LENGKONG KEL BURANGRANG KOTA BANDUNG ",
                    "no_telp_pelapor": "0227321801",
                    "keterangan_pelapor": "GANGGUAN LPB GAGAL , VKRN 43, PTL MENYALA SISA STROOM 27413 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020105367",
                    "waktu_lapor": "01/02/2023 15:27:13",
                    "waktu_response": "01/02/2023 15:27:40",
                    "waktu_recovery": "01/02/2023 17:32:05",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 7465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "romo",
                    "alamat_pelapor": "jl Moh Sholeh 1",
                    "no_telp_pelapor": "6285810488023",
                    "keterangan_pelapor": "masalah restitusi,sudah 3bulan belum ada pencairan dari pihak PLN \\ndengan no registrasi 5411012147207",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105368",
                    "waktu_lapor": "01/02/2023 15:27:22",
                    "waktu_response": "01/02/2023 15:31:53",
                    "waktu_recovery": "01/02/2023 15:39:31",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marseline Rihi",
                    "alamat_pelapor": "JL ANGKASA INDAH No.0 RT.3 RW.2 ANGKASA",
                    "no_telp_pelapor": "6281344652428",
                    "keterangan_pelapor": "mati lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JAYAPURA"
                },
                {
                    "no_laporan": "K3223020100295",
                    "waktu_lapor": "01/02/2023 15:28:08",
                    "waktu_response": "01/02/2023 15:30:06",
                    "waktu_recovery": "02/02/2023 07:34:13",
                    "durasi_response_time": 118,
                    "durasi_recovery_time": 57847,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MEI  ",
                    "alamat_pelapor": "JL Elysium Walk  NO  002  KEL  TANJUNG BUNGA KEC  TAMALATE KOTA MAKASSAR   ",
                    "no_telp_pelapor": "81283384543",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN  , VKRN 43  PTL NORMAL  SISA KWH  84.4, UPDATE LAPORAN K3223020100295 (CC.32.SUGIARTO01), UPDATE LAPORAN K3223020100295 MOHON BANTUAN DAN LAYANAN SECEPATNYA (CC.32.SUGIARTO01)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020105372",
                    "waktu_lapor": "01/02/2023 15:28:01",
                    "waktu_response": "01/02/2023 15:36:27",
                    "waktu_recovery": "01/02/2023 15:55:51",
                    "durasi_response_time": 506,
                    "durasi_recovery_time": 1164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febri Hastono",
                    "alamat_pelapor": "JL SANCANG DALAM No.0 RT.3 RW.7 KP BABAKAN",
                    "no_telp_pelapor": "6285925109464",
                    "keterangan_pelapor": "pengajuan pasang baru belum ada realisasi nya 5382112142665\\n5382112142666\\n5382112142667\\n5382112142668 lokasi sudah mau di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105373",
                    "waktu_lapor": "01/02/2023 15:28:02",
                    "waktu_response": "01/02/2023 15:31:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 33926410,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marseline Rihi",
                    "alamat_pelapor": "JL JLN ANGKASA INDAH JP-11443 No.0",
                    "no_telp_pelapor": "6281344652428",
                    "keterangan_pelapor": "MUTASI_K (G9923020188552:cek jaringan) - padam lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JAYAPURA"
                },
                {
                    "no_laporan": "K5423020105375",
                    "waktu_lapor": "01/02/2023 15:28:05",
                    "waktu_response": "01/02/2023 15:28:34",
                    "waktu_recovery": "01/02/2023 15:43:02",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 868,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "JL PER BSD BLOK C7 NO.06 SEK 1-6",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100651",
                    "waktu_lapor": "01/02/2023 15:28:30",
                    "waktu_response": "01/02/2023 15:30:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 33926461,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ROHMAN",
                    "alamat_pelapor": "JL. H.DAUD RT-3 RW-3 NO.35 KEL. SUKABUMI SELATAN KEC. KEBON JERUK KOTA JAKBAR.",
                    "no_telp_pelapor": "6285770003151",
                    "keterangan_pelapor": "MUTASI_K (G9923020188484:urgent) - MOHON BANTUAN LAYANAN LPB KET.GAGAL (SETELAH UPDATE VKRN 43) SISA 112.3 KWH NO.METER 45003876401",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020105381",
                    "waktu_lapor": "01/02/2023 15:28:27",
                    "waktu_response": "01/02/2023 15:46:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1104,
                    "durasi_recovery_time": 33925481,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rina",
                    "alamat_pelapor": "JL TEMB MANTUIL GG GANDAPURA UJUNG KLYAN SE No.0 B SELATAN",
                    "no_telp_pelapor": "6289637135948",
                    "keterangan_pelapor": "MUTASI_K (G9923020188497:keypad rusak) - ketika pengisian token, kontak pengisiannya tidak bisa di pencet, ada tulisan -002nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020105383",
                    "waktu_lapor": "01/02/2023 15:28:32",
                    "waktu_response": "01/02/2023 15:29:09",
                    "waktu_recovery": "01/02/2023 15:42:49",
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 820,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.39 SEK XII",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105389",
                    "waktu_lapor": "01/02/2023 15:28:46",
                    "waktu_response": "01/02/2023 15:31:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 33926384,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "WICA SAJIWO",
                    "alamat_pelapor": "Jl. Perumahan Griya Cilegon Jl. Himalaya I No.7",
                    "no_telp_pelapor": "6282234173150",
                    "keterangan_pelapor": "MUTASI_K (G9923020188476:Mohon dicek) - kwh periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020105392",
                    "waktu_lapor": "01/02/2023 15:28:57",
                    "waktu_response": "01/02/2023 15:29:21",
                    "waktu_recovery": "01/02/2023 15:44:23",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "PR CLUSTER VIVACIA KAWASAN EMINENT 4 G.12 No.09 RT.0 RW.0 PAGEDANGAN",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105393",
                    "waktu_lapor": "01/02/2023 15:29:15",
                    "waktu_response": "01/02/2023 15:43:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 854,
                    "durasi_recovery_time": 33925683,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "8796076",
                    "nama_pelapor": "IBU TIAS/IBU DIAH ",
                    "alamat_pelapor": "JL- DN NGAJEG NO 12 RT-1 / RW-1 KEL TIRTOMARTANI KEC KALASAN KAB SLEMAN ACUAN LOKASI DEKAT KUA",
                    "no_telp_pelapor": "082137740808",
                    "keterangan_pelapor": "TGL 30/1/23 TUNGGAKAN REKJAN 23  BERIKUT BK  TELAH DILUNASI, NAMUN PTL BELUM DISAMBUNG KEMBALI. PELANGGAN MELAPOR KEMBALI. CC.54.AL_MIRA PUKUL 15.33\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020105394",
                    "waktu_lapor": "01/02/2023 15:29:19",
                    "waktu_response": "01/02/2023 15:29:55",
                    "waktu_recovery": "01/02/2023 15:44:14",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 859,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE EXMORE No.30 GD SERPONG",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105397",
                    "waktu_lapor": "01/02/2023 15:29:27",
                    "waktu_response": "01/02/2023 15:33:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 33926261,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suparno",
                    "alamat_pelapor": "KP SASAK TIGA No.0 RT.1 RW.5 TRIDAYA ST",
                    "no_telp_pelapor": "6281288208159",
                    "keterangan_pelapor": "MUTASI_K (G9923020188482:gagal token ) - beli token no token tidak bisa input",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020105400",
                    "waktu_lapor": "01/02/2023 15:29:36",
                    "waktu_response": "01/02/2023 15:40:57",
                    "waktu_recovery": "01/02/2023 16:04:47",
                    "durasi_response_time": 681,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bpk Sevrin Nono",
                    "alamat_pelapor": "rumah dekat kantor desa manubhara",
                    "no_telp_pelapor": "6281338508915",
                    "keterangan_pelapor": "mohon bantuan pemasangan kwh meter  atas nama wilhemlmina Anu dgn nomor regis  stastus lunas 4373012045454 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5423020105402",
                    "waktu_lapor": "01/02/2023 15:29:48",
                    "waktu_response": "01/02/2023 15:30:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 31,
                    "durasi_recovery_time": 33926473,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede Jamaludin",
                    "alamat_pelapor": "Jl. Praja Dalam G1 No.36",
                    "no_telp_pelapor": "62895384926409",
                    "keterangan_pelapor": "MUTASI_K (G9923020188485:urgent) - setiap di masukan token listrik ada tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100653",
                    "waktu_lapor": "01/02/2023 15:30:40",
                    "waktu_response": "01/02/2023 15:31:41",
                    "waktu_recovery": "01/02/2023 15:33:23",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "007695482",
                    "nama_pelapor": "IBU ANAS",
                    "alamat_pelapor": "PR KORPRI SINGKIL BLOK C NO 114",
                    "no_telp_pelapor": "085943303357",
                    "keterangan_pelapor": "MOHON KOREKSI TAGUHAN BULAN JANUARI 2023\\nSTAND METER PLN : 6314 / TGL 29 JANUARI 2023\\nSTAND METER PELANGGAN : 6182 / TGL 30 JANUARI 2023\\nMOHON KONFIRMASI TERKAIT TAGIHAN REKENING BULAN JANUARI 2023,",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOYOLALI"
                },
                {
                    "no_laporan": "K5423020105412",
                    "waktu_lapor": "01/02/2023 15:31:04",
                    "waktu_response": "01/02/2023 15:33:10",
                    "waktu_recovery": "01/02/2023 17:06:15",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 5585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Debby Aulia R",
                    "alamat_pelapor": "PR METLAND TRANSYOGI RUKO PTM I No.1 CILEUNGSI",
                    "no_telp_pelapor": "628118195779",
                    "keterangan_pelapor": "Ingin tambah daya listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5523020100640",
                    "waktu_lapor": "01/02/2023 15:31:30",
                    "waktu_response": "01/02/2023 16:13:53",
                    "waktu_recovery": "01/02/2023 19:56:08",
                    "durasi_response_time": 2543,
                    "durasi_recovery_time": 13335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CINDRA BUDI",
                    "alamat_pelapor": "JL CEMARA 3 PR PURI GARDEN BLOK  B4 NO.9 KEL PEGADUNGAN KEC KALI DERES JAKBAR / DEPAN CITRA 1",
                    "no_telp_pelapor": "628561728036",
                    "keterangan_pelapor": "INFO PELANGGAN BERKEBERATAN UNTUK MENUNGGU 7 HARI KERJA TERKAIT NO LAPOR K5323020100438",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105415",
                    "waktu_lapor": "01/02/2023 15:31:30",
                    "waktu_response": "01/02/2023 15:36:43",
                    "waktu_recovery": "01/02/2023 17:00:59",
                    "durasi_response_time": 313,
                    "durasi_recovery_time": 5056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SELI ",
                    "alamat_pelapor": "KK  GADING BUKIT  INDAH  JL JL BUKIT GADING RAYA  BL  TC NO 5 KEL  KELAPA GADING KEC  KELAPA GADING PERMAI  ACUAN SAMPING RS MITRA KELUARGA KELAPA GADING ",
                    "no_telp_pelapor": "02129451014",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA KWH 1800",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020105416",
                    "waktu_lapor": "01/02/2023 15:31:24",
                    "waktu_response": "01/02/2023 15:32:09",
                    "waktu_recovery": "01/02/2023 15:44:04",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "SUMBER KEPOH . TAMAN SARI. KEC DRINGU . PROBOLINGGO",
                    "no_telp_pelapor": "081232725453",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 2716, ST APP (saat ini) TGL 01/02/2023 = 2696. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR DAN TERKUNCI (JIKA PELANGGAN KELUAR), APP SULIT DIJANGKAU DAN TIDAK MENGETAHUI KEDATANGAN PETUGAS).",
                    "media": "Email",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5323020100655",
                    "waktu_lapor": "01/02/2023 15:31:39",
                    "waktu_response": "01/02/2023 15:36:42",
                    "waktu_recovery": "01/02/2023 15:57:29",
                    "durasi_response_time": 303,
                    "durasi_recovery_time": 1247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "PR VILA BOGOR INDAH 3 JL- BLOK.BA1 NO.9 RT- RW- KEL KEDUNG HALANG KEC BOGOR UTARA KOTA BOGOR \\n",
                    "no_telp_pelapor": "08129454481",
                    "keterangan_pelapor": "BELUM ADA REALISASI PERMOHONAN PERGESERAN KWH METER NO AGENDA 538210562301314847 NO REG 5382133003403 TGL BAYAR 01/02/2023 STATUS PROSES PLN SAMPAI PEMBAYARAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105424",
                    "waktu_lapor": "01/02/2023 15:32:10",
                    "waktu_response": "01/02/2023 15:59:21",
                    "waktu_recovery": "01/02/2023 16:06:50",
                    "durasi_response_time": 1631,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "setiawan",
                    "alamat_pelapor": "DN SPD SEKUBING No.",
                    "no_telp_pelapor": "6285750110583",
                    "keterangan_pelapor": "kenapa kwh saat isi token listrik selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINTANG"
                },
                {
                    "no_laporan": "K5423020105427",
                    "waktu_lapor": "01/02/2023 15:32:18",
                    "waktu_response": "01/02/2023 15:38:26",
                    "waktu_recovery": "01/02/2023 15:58:48",
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 1222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sunan Giri Muttaqin",
                    "alamat_pelapor": "JL SWADAYA RAYA No.1 RT.9 RW.3",
                    "no_telp_pelapor": "6281366912721",
                    "keterangan_pelapor": "Selalu gagal mengisi token, padahal nomor token yang saya masukan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020105428",
                    "waktu_lapor": "01/02/2023 15:32:21",
                    "waktu_response": "01/02/2023 15:54:37",
                    "waktu_recovery": "01/02/2023 19:44:19",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 13782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firman Ramdhani",
                    "alamat_pelapor": "PR PESONA ALAM JATINANGOR B04- 21 No. JATIMUKTI",
                    "no_telp_pelapor": "6285659897959",
                    "keterangan_pelapor": "Permohonan perubahan Daya, Perum Pesona Alam Jatinangor Blok B4 No. 21 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG SARI"
                },
                {
                    "no_laporan": "K5423020105429",
                    "waktu_lapor": "01/02/2023 15:32:27",
                    "waktu_response": "01/02/2023 15:48:50",
                    "waktu_recovery": "01/02/2023 16:11:24",
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 1354,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ida Farida",
                    "alamat_pelapor": "Jl. Kp. Asem No.110",
                    "no_telp_pelapor": "6289636947078",
                    "keterangan_pelapor": "ngisi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105432",
                    "waktu_lapor": "01/02/2023 15:32:31",
                    "waktu_response": "01/02/2023 15:34:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 33926220,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riko Yosefan",
                    "alamat_pelapor": "jln salak raya, perumahan muslim alfalah 3, blok F2 no.9",
                    "no_telp_pelapor": "6281319418896",
                    "keterangan_pelapor": "MUTASI_K (G9923020188492:eror) - kwh eror\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105435",
                    "waktu_lapor": "01/02/2023 15:32:46",
                    "waktu_response": "01/02/2023 16:14:47",
                    "waktu_recovery": "01/02/2023 17:13:31",
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 3524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julila Afdal",
                    "alamat_pelapor": "JL H SANUSI TLAMAN",
                    "no_telp_pelapor": "6281278443956",
                    "keterangan_pelapor": "sudah beberapa kali input nomer Token tapi gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020105436",
                    "waktu_lapor": "01/02/2023 15:33:08",
                    "waktu_response": "01/02/2023 15:41:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 33925813,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fika",
                    "alamat_pelapor": "DN DAJO No.00 RT.0 RW.0 GUNTURU",
                    "no_telp_pelapor": "6282193160732",
                    "keterangan_pelapor": "MUTASI_K (G9923020188487:gagal token) - pengisian token slalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALUMPANG"
                },
                {
                    "no_laporan": "K5423020105438",
                    "waktu_lapor": "01/02/2023 15:33:14",
                    "waktu_response": "01/02/2023 15:37:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 256,
                    "durasi_recovery_time": 33926042,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NOVENDRA",
                    "alamat_pelapor": "PR ISTANA MENTARI C2-17 No. CEMENGKALA",
                    "no_telp_pelapor": "6281333515160",
                    "keterangan_pelapor": "MUTASI_K (G9923020188489:perlu ct) - kwh meter muncul tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020105453",
                    "waktu_lapor": "01/02/2023 15:35:03",
                    "waktu_response": "01/02/2023 15:40:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 33925850,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutanto",
                    "alamat_pelapor": "JL MAYJEN KATAMSO No.",
                    "no_telp_pelapor": "6282293711002",
                    "keterangan_pelapor": "MUTASI_K (G9923020188548:gagal token) - Meteran tidak bisa mengisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020105459",
                    "waktu_lapor": "01/02/2023 15:35:41",
                    "waktu_response": "01/02/2023 15:40:50",
                    "waktu_recovery": "01/02/2023 16:34:16",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 3206,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tedi",
                    "alamat_pelapor": "KP BLUWO No.0 RT.3 RW.3 SK LAKSANA",
                    "no_telp_pelapor": "6285889995900",
                    "keterangan_pelapor": "Token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020105461",
                    "waktu_lapor": "01/02/2023 15:35:51",
                    "waktu_response": "01/02/2023 15:38:46",
                    "waktu_recovery": "01/02/2023 15:40:58",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA ",
                    "alamat_pelapor": "JL RAYA SEMINYAK NO 19A KEL  SEMINYAK KEC  KUTA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "082235744088",
                    "keterangan_pelapor": "TGL  6/1/23  PROSES PB (B2/82500 VA) DENGAN NO  REG 5512011118057 . TGL  25/1/23 BP DAN UJL  TELAH DILUNASI.TGL 26/1/23  PADA STATUS AP2T TELAH ADA PEMBUATAN SPK DAN PDL AWAL.HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020105462",
                    "waktu_lapor": "01/02/2023 15:35:44",
                    "waktu_response": "01/02/2023 15:48:53",
                    "waktu_recovery": "01/02/2023 16:39:10",
                    "durasi_response_time": 789,
                    "durasi_recovery_time": 3017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "JL LUMBU TENGAH 4C NO 236A RT 003 RW 029 KEL BOJONG RAWA LUMBU KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "02129710500",
                    "keterangan_pelapor": "MOHON BANTUAN INFORMASI DAN PENANGANAN. PELANGGAN MENGELUHKAN TERKAIT TERDAPAT TIANG LISTRIK YANG TERDAPAT PADA HALAMAN RUMAH. SESUAI INFO YBS BARU MEMBELI RUMAH DAN JIKA MEMANG TIANG TSB KEWENANGAN PLN YBS MENGINGINKAN BUKTI SURAT DARI AREA SETEMPAT. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN MENGINGINKAN INFORMASI LEBIH LANJUT DARI AREA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020105471",
                    "waktu_lapor": "01/02/2023 15:36:54",
                    "waktu_response": "01/02/2023 15:39:01",
                    "waktu_recovery": "01/02/2023 16:21:56",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 2575,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Heri kristianto",
                    "alamat_pelapor": "KP CILANDAK No. RT.3 RW.1 CIRANGKONG",
                    "no_telp_pelapor": "6281287811992",
                    "keterangan_pelapor": "mcb hangus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5523020100648",
                    "waktu_lapor": "01/02/2023 15:37:10",
                    "waktu_response": "01/02/2023 15:38:15",
                    "waktu_recovery": "01/02/2023 15:55:13",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL - KP KAUM PANDAK NO - RT 04 RW 03 KEL KARADENAN KEC CIBINONG KAB BOGOR PROV JAWA BARAT",
                    "no_telp_pelapor": "087780098226",
                    "keterangan_pelapor": "MOHON PELANGGAN DIKONFIRMASI, PELANGGAN PENDAFTARAN PB (R1MT/900VA)\\nKODE PEMBAYARAN : 5382112141798\\nNO AGENDA : 538219912212207049\\nBP LUNAS PADA TGL (20/12/2022), PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI. PENGADUAN TERKAIT : K5522122700638, K1423013000377",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105477",
                    "waktu_lapor": "01/02/2023 15:37:26",
                    "waktu_response": "01/02/2023 15:43:01",
                    "waktu_recovery": "01/02/2023 17:05:56",
                    "durasi_response_time": 335,
                    "durasi_recovery_time": 4975,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sarni La Djani",
                    "alamat_pelapor": "Kosan Orange Depan SMA 8 Kota Ternate Kamar No W",
                    "no_telp_pelapor": "6285228445819",
                    "keterangan_pelapor": "Meter tidak bisa pengisian Mtoken dan telah pengaduan tgl 31 januari 2023 belum di tangani dengan no pengaduan G3223013100667",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020105478",
                    "waktu_lapor": "01/02/2023 15:37:29",
                    "waktu_response": "01/02/2023 15:52:36",
                    "waktu_recovery": "01/02/2023 16:02:01",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwanda prayoga",
                    "alamat_pelapor": "JL SUMBER AGUNG No.0",
                    "no_telp_pelapor": "6285669786971",
                    "keterangan_pelapor": "kwh meter buram",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105479",
                    "waktu_lapor": "01/02/2023 15:37:31",
                    "waktu_response": "01/02/2023 15:46:40",
                    "waktu_recovery": "01/02/2023 16:03:02",
                    "durasi_response_time": 549,
                    "durasi_recovery_time": 982,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "09012802",
                    "nama_pelapor": "BP SALMAN",
                    "alamat_pelapor": "JL MULYOREJO PERTANIA NO.16 RT.04 RW.01 MUL, MULYOREJO, MULYOREJO, KOTA SURABAYA, JAWA TIMUR",
                    "no_telp_pelapor": "082257776744",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. SUDAH DILAKUKAN REALISASI OLEH PETUGAS DAN PENGAJUAN PROSES MIGRASI (R1 / 1300 VA - R1T / 1300 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 511029922301213462 DAN NO REG 5110217030844, SESUAI INFO PELANGGAN BELUM MENDAPATKAN INFORMASI NO REGISTER UNTUK PEMBAYARAN TAGIHAN SUSULAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020105481",
                    "waktu_lapor": "01/02/2023 15:37:47",
                    "waktu_response": "01/02/2023 15:57:30",
                    "waktu_recovery": "01/02/2023 16:13:26",
                    "durasi_response_time": 1183,
                    "durasi_recovery_time": 956,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUYITNO",
                    "alamat_pelapor": "DN BALONG RT-12 / RW-7 DESA GERIH KEC GERIH KAB NGAWI (DEKAT AGEN BRILINK ) ",
                    "no_telp_pelapor": "085233633127",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14006426291 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. SISA 10 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5423020105482",
                    "waktu_lapor": "01/02/2023 15:37:55",
                    "waktu_response": "01/02/2023 16:24:46",
                    "waktu_recovery": "01/02/2023 16:45:18",
                    "durasi_response_time": 2811,
                    "durasi_recovery_time": 1232,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOH.YUSUF SANI",
                    "alamat_pelapor": "KP CIOMAS No.0 RT.006 RW.01 CIOMAS",
                    "no_telp_pelapor": "6281297425952",
                    "keterangan_pelapor": "Ada Token meteran rumah yang sudah tidak terpakai dikarenakan rumahnya sudah dirobohkan kurang lebih hampir 2 tahun dan sekarang meteran tersebut menempel di belakang rumah kami,mohon segera untuk di tangani agar terhindar dr hal hal yang tidak di inginkan,Terima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020105484",
                    "waktu_lapor": "01/02/2023 15:38:12",
                    "waktu_response": "01/02/2023 15:46:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 513,
                    "durasi_recovery_time": 33925487,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT MEGA AKSES PERSADA",
                    "alamat_pelapor": "JL Jl.RAYA BANJAR INDAH PERMAI RT.57 RW. No No.0 RT.57 RW.",
                    "no_telp_pelapor": "6281228927108",
                    "keterangan_pelapor": "MUTASI_K (G9923020188500:kabel terkelupas) - mohon dicek kabel lvtc dari tiang ada strum...penghuni kena strum\\nmohon segera dicek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020105488",
                    "waktu_lapor": "01/02/2023 15:38:48",
                    "waktu_response": "01/02/2023 15:55:29",
                    "waktu_recovery": "01/02/2023 16:15:24",
                    "durasi_response_time": 1001,
                    "durasi_recovery_time": 1195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukmim",
                    "alamat_pelapor": "DN BEKKAE No. PASELLOREN",
                    "no_telp_pelapor": "6282347670498",
                    "keterangan_pelapor": "gagal masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SENGKANG"
                },
                {
                    "no_laporan": "K5423020105492",
                    "waktu_lapor": "01/02/2023 15:38:57",
                    "waktu_response": "01/02/2023 15:42:43",
                    "waktu_recovery": "01/02/2023 16:23:56",
                    "durasi_response_time": 226,
                    "durasi_recovery_time": 2473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Murni jaya Hia",
                    "alamat_pelapor": "sitelu ewali",
                    "no_telp_pelapor": "6281397223742",
                    "keterangan_pelapor": "padam sebagian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5423020105494",
                    "waktu_lapor": "01/02/2023 15:39:08",
                    "waktu_response": "01/02/2023 15:52:54",
                    "waktu_recovery": "01/02/2023 16:02:06",
                    "durasi_response_time": 826,
                    "durasi_recovery_time": 552,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariyanto",
                    "alamat_pelapor": "JL SUMBER AGUNG METRO K No.0",
                    "no_telp_pelapor": "6283153960367",
                    "keterangan_pelapor": "kWh buram",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105500",
                    "waktu_lapor": "01/02/2023 15:39:29",
                    "waktu_response": "01/02/2023 15:49:25",
                    "waktu_recovery": "01/02/2023 15:51:27",
                    "durasi_response_time": 596,
                    "durasi_recovery_time": 122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kudori",
                    "alamat_pelapor": "JL DS SINUNUKAN 4 BLOK B",
                    "no_telp_pelapor": "628218484886",
                    "keterangan_pelapor": "info tambah daya pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5123020101108",
                    "waktu_lapor": "01/02/2023 15:39:53",
                    "waktu_response": "01/02/2023 15:50:23",
                    "waktu_recovery": "01/02/2023 16:21:24",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 1861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIA LESTARI",
                    "alamat_pelapor": "PR CITRA GRAND CLUSTER YELLOW LEAF BLOK I NO 35 KEL SAMBIROTO KEC TEMBALANG KOTA SEMARANG",
                    "no_telp_pelapor": "08111091803",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PROSES PD TARIF R1T DAYA 1300 VA KE TARIF R1T DAYA 2200 VA  DENGAN NO AGENDA 523030122301260267  DAN NO REGISTER 5230315086198 BP BELUM DILUNASI, PELANGGAN INGIN DI BATALKAN DIKARENAKAN PELANGGAN AKAN MENGAJUKAN PERMOHONAN KE DAYA 3500 VA.  PELANGGAN SUDAH LAPOR DENGAN NO LAPOR K5123013101297 STATUS APKT SELESAI NAMUN BELUM ADA TINDAK LANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5323020100659",
                    "waktu_lapor": "01/02/2023 15:40:06",
                    "waktu_response": "01/02/2023 15:41:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 33925779,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD HAMZAH",
                    "alamat_pelapor": "JL H PETIR 3 KP. JURAGANAN NO3 RT-3 / RW-6 KEL GRGOL UTARA KEC KEBAYORAN LAMA JAKSEL ",
                    "no_telp_pelapor": "6285716254608",
                    "keterangan_pelapor": "MUTASI_K (G9923020188503:urgent) - LPB KET GAGAL PTL MENYALA  NO METER 32011431395 SISA KWH 19.02 NO TOKEN 47500949600496475758 DAN 68941540928521220786, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020105505",
                    "waktu_lapor": "01/02/2023 15:40:01",
                    "waktu_response": "01/02/2023 16:20:56",
                    "waktu_recovery": "01/02/2023 21:08:22",
                    "durasi_response_time": 2455,
                    "durasi_recovery_time": 17246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "009603075",
                    "nama_pelapor": "BAPAK DJUNÉT",
                    "alamat_pelapor": "PERUM PONDOK ASRI BLOCK H NO. 8DESA WARUNGDOWO RT 02/ RW 04KECAMATAN POHJENTREK KABUPATEN PASURUANJAWA TIMUR",
                    "no_telp_pelapor": "085108463999",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD BERIKUT MIGRASI (R1 / 450 VA) - (R1T / 900 VA). BERDASARKAN DATA PADA AP2T (KELURAHAN DAN KECAMATAN TIDAK SESUAI). DENGAN NO. KTP PEMILIK 3573020509620003 AN. DJUNET HARSOJO DENGAN STROOM AWAL Rp. 100.000,- PEMOHON MENGAKU SEBAGAI BANGUNAN",
                    "media": "Email",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020105508",
                    "waktu_lapor": "01/02/2023 15:40:28",
                    "waktu_response": "01/02/2023 15:42:38",
                    "waktu_recovery": "01/02/2023 17:56:56",
                    "durasi_response_time": 130,
                    "durasi_recovery_time": 8058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL LATSITARDA No. 0  RT 0 RW 0, KAMBU, KAMBU, KOTA KENDARI, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082246792795",
                    "keterangan_pelapor": "TGL 07/11/2022 PROSES PB (R1MT / 900 VA) MELALUI LOKET PLN DENGAN KODE BOOKING 8875540003980804. TGL 07/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN. TERKAIT K5223011701360",
                    "media": "Email",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020105510",
                    "waktu_lapor": "01/02/2023 15:40:40",
                    "waktu_response": "01/02/2023 15:48:09",
                    "waktu_recovery": "01/02/2023 17:08:12",
                    "durasi_response_time": 449,
                    "durasi_recovery_time": 4803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002274653",
                    "nama_pelapor": "MARLIYANTO",
                    "alamat_pelapor": "PERMATA DEPOK MIRAH 2 L17 NO.4, PONDOK JAYA, CIPAYUNG DEPOK JAWA - BARAT 16438",
                    "no_telp_pelapor": "081210355107",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER APP  DIKARENAKAN RENOVASI RUMAH DENGAN NO. KTP PEMILIK 3276013006770011 AN. MARLIYANTO  PEMOHON MENGAKU SEBAGAI PEMILIK TERKAIT PENGAJUAN TERSEBUT MOHON PELANGGAN DAPAT DIHUBUNGI",
                    "media": "Email",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020105517",
                    "waktu_lapor": "01/02/2023 15:41:13",
                    "waktu_response": "01/02/2023 15:43:22",
                    "waktu_recovery": "01/02/2023 15:46:26",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "KK SERPONG TERRACE BLK F9 No.8 SERPONG",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105520",
                    "waktu_lapor": "01/02/2023 15:41:35",
                    "waktu_response": "01/02/2023 15:43:35",
                    "waktu_recovery": "01/02/2023 15:46:13",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "KK PURI HARMONI 2 BLOK-K NO. 12 No.0 LEGOK",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105522",
                    "waktu_lapor": "01/02/2023 15:41:52",
                    "waktu_response": "01/02/2023 15:44:06",
                    "waktu_recovery": "01/02/2023 16:30:21",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 2775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HIMAWAN ",
                    "alamat_pelapor": "JL SALAK RAYA NO 17 RT08/05 KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN JAKBAR",
                    "no_telp_pelapor": "0215804731",
                    "keterangan_pelapor": "LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA K5423020102908  MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 30/01/23 DIKENAKAN PEMUTUSAN UNTUK IDPEL 541102105923 A/N THOMAS SERANTAK. TERKAIT TUNGGAKAN REK DES 22. SESUAI INFO PELANGGAN IDPEL TSB TELAH DI AJUKAN BERHENTI BERLANGGANAN SEJAK 5 TAHUN YANG LALU, DAN DILOKASI HANYA TERPASANG 1 APP DENGAN IDPEL 541102105931 A/N LILIANA RUSLIM, DAN MENGGUNAKAN LAYANAN PRABAYAR, SESUAI INFO PELANGGAN DIKENAKAN PEMUTUSAN. PELANGGAN INFOKAN MENDUGA YANG MENUNGGAK ATAS NAMA THOMAS SERANTAK",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105523",
                    "waktu_lapor": "01/02/2023 15:41:52",
                    "waktu_response": "01/02/2023 16:29:17",
                    "waktu_recovery": "01/02/2023 18:00:26",
                    "durasi_response_time": 2845,
                    "durasi_recovery_time": 5469,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01104562887",
                    "nama_pelapor": "IBU NISA",
                    "alamat_pelapor": "PR BUMI CITRA LESTARI JL PENGASINAN RAYA BL I6 O 1  KEL PENGASINAN  KEC SAWANGAN DEPOK ACUAN :  GERBANG BCL ",
                    "no_telp_pelapor": "089630270794",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PINDAH APP  DIKARENAKAN ADA RENOVASI IDPEL : 538731982682 .  PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020105526",
                    "waktu_lapor": "01/02/2023 15:41:54",
                    "waktu_response": "01/02/2023 15:43:44",
                    "waktu_recovery": "01/02/2023 15:46:34",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "PR GOLDEN STONE CLUSTER DIAMOND BLOK B No.6 DKH PINANG",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105528",
                    "waktu_lapor": "01/02/2023 15:42:19",
                    "waktu_response": "01/02/2023 15:43:54",
                    "waktu_recovery": "01/02/2023 15:46:48",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/30",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105530",
                    "waktu_lapor": "01/02/2023 15:42:32",
                    "waktu_response": "01/02/2023 15:49:51",
                    "waktu_recovery": "01/02/2023 15:59:23",
                    "durasi_response_time": 439,
                    "durasi_recovery_time": 572,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hurnaedy",
                    "alamat_pelapor": "DN SERIJATA RT. RW. PERIAN",
                    "no_telp_pelapor": "6287755904375",
                    "keterangan_pelapor": "Tidak bisa diisi pulsa ,,tertulis REJECT, mohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020105531",
                    "waktu_lapor": "01/02/2023 15:42:36",
                    "waktu_response": "01/02/2023 15:55:49",
                    "waktu_recovery": "01/02/2023 16:11:17",
                    "durasi_response_time": 793,
                    "durasi_recovery_time": 928,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mar Tono",
                    "alamat_pelapor": "DN GENTONG No. RT.2 RW.3 PASREPAN K",
                    "no_telp_pelapor": "6281358511084",
                    "keterangan_pelapor": "tidak bisa di isi pulsa muncul tulisan gagal udah di coba beberapa kali tetap muncul tulisan gagal sedangkan token yang di beli di cek udah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020105532",
                    "waktu_lapor": "01/02/2023 15:42:39",
                    "waktu_response": "01/02/2023 15:48:25",
                    "waktu_recovery": "01/02/2023 16:43:40",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 3315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FERRY GUNADI",
                    "alamat_pelapor": "JL PUYUH DALAM No.5 RT.006 RW.09 SDG SERANG",
                    "no_telp_pelapor": "62895804805090",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020105536",
                    "waktu_lapor": "01/02/2023 15:42:58",
                    "waktu_response": "01/02/2023 15:53:10",
                    "waktu_recovery": "01/02/2023 16:01:56",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariyanto",
                    "alamat_pelapor": "JL SUMBER AGUNG METRO K No.0",
                    "no_telp_pelapor": "6283153960367",
                    "keterangan_pelapor": "kWh minta diganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105541",
                    "waktu_lapor": "01/02/2023 15:43:38",
                    "waktu_response": "01/02/2023 15:50:01",
                    "waktu_recovery": "01/02/2023 16:15:23",
                    "durasi_response_time": 383,
                    "durasi_recovery_time": 1522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SLAMET ",
                    "alamat_pelapor": "GG GAYA NO 32 RT-9 / RW-1 KEL PASAR MINGGU KEC PASAR MINGGU KOTA JAKARTA SELATAN ACUAN : BELAKANG TERMINAL ISMA LAUNDRY",
                    "no_telp_pelapor": "082122517212",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH TIDAK BERKURANG) SEJAK 1 MINGGU YANG LALU. ID METER 14205750681. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105547",
                    "waktu_lapor": "01/02/2023 15:44:02",
                    "waktu_response": "01/02/2023 15:52:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 521,
                    "durasi_recovery_time": 33925129,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Shiddiq Multazam",
                    "alamat_pelapor": "JL TM. PAHLAWAN No. DS. PEUNIT",
                    "no_telp_pelapor": "6282272236400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188501:kabel lepas dari fixed) - kabel terlalu rendah berbahaya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020105549",
                    "waktu_lapor": "01/02/2023 15:44:11",
                    "waktu_response": "01/02/2023 15:52:21",
                    "waktu_recovery": "01/02/2023 16:02:10",
                    "durasi_response_time": 490,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwanda prayoga",
                    "alamat_pelapor": "JL SUMBER AGUNG No.0",
                    "no_telp_pelapor": "6285669786971",
                    "keterangan_pelapor": "kwh meter minta di ganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105551",
                    "waktu_lapor": "01/02/2023 15:44:16",
                    "waktu_response": "01/02/2023 15:46:03",
                    "waktu_recovery": "01/02/2023 16:37:03",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 3060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bambang Irawan",
                    "alamat_pelapor": "JL UTAMA No.5 RT.2 RW.6",
                    "no_telp_pelapor": "6281284420000",
                    "keterangan_pelapor": "Pembayaran Tagihan tidak sesuai dengan SWACAM yang saya ambil. Pemakaian saya 56 KWH... tagihan 80 ribuan... mendadak bengkak jadi 100 ribuan... mohon ditinjau ulang...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020105556",
                    "waktu_lapor": "01/02/2023 15:44:34",
                    "waktu_response": "01/02/2023 15:49:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 279,
                    "durasi_recovery_time": 33925339,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mollina Kenanga Haphsari",
                    "alamat_pelapor": "JL JOKO No.945 BKT LAMA",
                    "no_telp_pelapor": "6282281844925",
                    "keterangan_pelapor": "MUTASI_K (G9923020188575:gangguan rumah) - listrik saya udah 15 menit ga stabil, hidup mati, bener bener bisa mengancam peralatan elektronik saya nih. solusinya tolong dicarikan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020105565",
                    "waktu_lapor": "01/02/2023 15:45:10",
                    "waktu_response": "01/02/2023 16:42:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3433,
                    "durasi_recovery_time": 33922149,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ikhsan Pasinringi",
                    "alamat_pelapor": "JL DG TATA I NO No.0",
                    "no_telp_pelapor": "6281524549494",
                    "keterangan_pelapor": "MUTASI_K (G9923020188631:padam) - 10 - 15 Menit Mati dari KwH nya. terjadi saat ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020105566",
                    "waktu_lapor": "01/02/2023 15:45:19",
                    "waktu_response": "01/02/2023 15:48:34",
                    "waktu_recovery": "01/02/2023 15:53:22",
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000798556",
                    "nama_pelapor": "IBU APRIL",
                    "alamat_pelapor": "JL TITIRAN DALAM I NO 86 RT 02 RW 03  KEL SADANG SERANG KEC COBLONG KOTA BANDUNG ACUAN LOKASI DEKAT MINIMARKET INDOMARET ",
                    "no_telp_pelapor": "089608910976",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN. DENGAN NO TOKEN 25474681876903913984\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020105567",
                    "waktu_lapor": "01/02/2023 15:45:15",
                    "waktu_response": "01/02/2023 15:51:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 33925216,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Junaidi kalem Junaidi kalem",
                    "alamat_pelapor": "kateng",
                    "no_telp_pelapor": "6287863543163",
                    "keterangan_pelapor": "MUTASI_K (G9923020188499:penanganan gangguan) - kwh periksa 14399131862",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020105568",
                    "waktu_lapor": "01/02/2023 15:45:15",
                    "waktu_response": "01/02/2023 15:51:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 33925212,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sigit Adi Cahyono",
                    "alamat_pelapor": "JL WISNU No.0 PEKUTATAN",
                    "no_telp_pelapor": "6287851313175",
                    "keterangan_pelapor": "MUTASI_K (G9923020188498:gangguan teknis) - Phase R dan T Drop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NEGARA"
                },
                {
                    "no_laporan": "K5423020105573",
                    "waktu_lapor": "01/02/2023 15:45:34",
                    "waktu_response": "01/02/2023 16:05:52",
                    "waktu_recovery": "01/02/2023 16:15:41",
                    "durasi_response_time": 1218,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nazarudin nazar",
                    "alamat_pelapor": "jln uwe salura",
                    "no_telp_pelapor": "6285395468084",
                    "keterangan_pelapor": "tdk bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020105574",
                    "waktu_lapor": "01/02/2023 15:45:44",
                    "waktu_response": "01/02/2023 15:52:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 395,
                    "durasi_recovery_time": 33925153,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "MUTASI_K (G9923020188519:Mohon bantuannya) - isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020105575",
                    "waktu_lapor": "01/02/2023 15:45:45",
                    "waktu_response": "01/02/2023 15:57:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 695,
                    "durasi_recovery_time": 33924852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001315412",
                    "nama_pelapor": "FABIOLA / fabiolaaaaaaaac",
                    "alamat_pelapor": "DSN. KUPANG RT/RW 002/002, DS. TEBEL, KEC. BARENG, KAB. JOMBANG",
                    "no_telp_pelapor": "085704029438",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEBRUARI 2023) = 10692, ST APP PADA ACMT = 10687. REK (BELUM DILUNASI). (PERSIL DIHUNI, BERPAGAR TIDAK TERKUNCI, LETAK KWH MUDAH DIJANGKAU DAN PETUGAS KADANG-KADANG ADA YANG CEK. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Twitter",
                    "nama_ulp": "ULP NGORO"
                },
                {
                    "no_laporan": "K5323020100663",
                    "waktu_lapor": "01/02/2023 15:45:48",
                    "waktu_response": "01/02/2023 15:46:35",
                    "waktu_recovery": "01/02/2023 15:57:37",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01115693697",
                    "nama_pelapor": "IBU NINA TANJUNG",
                    "alamat_pelapor": "JL REBANA NO 6 RT-3 / RW-3 KEL TURANGGA KEC LENGKONG KOTA BANDUNG",
                    "no_telp_pelapor": "082216623450",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43. NO TOKEN 29219839053364290322. KONDISI PTL MENYALA. SISA STROOM 230.13 KWH NO METER 01115693697",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5523020100654",
                    "waktu_lapor": "01/02/2023 15:46:17",
                    "waktu_response": "01/02/2023 15:48:37",
                    "waktu_recovery": "01/02/2023 15:52:40",
                    "durasi_response_time": 140,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01121310062",
                    "nama_pelapor": "IBU HIDAYATI",
                    "alamat_pelapor": "DS DSN LENDANG BAGIK ",
                    "no_telp_pelapor": "081907225639",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.64\\nNO TOKEN 1009 2490 6174 3364 1627 DAN 4883 8414 6802 0294 4807",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020105579",
                    "waktu_lapor": "01/02/2023 15:46:18",
                    "waktu_response": "01/02/2023 16:11:16",
                    "waktu_recovery": "01/02/2023 17:07:57",
                    "durasi_response_time": 1498,
                    "durasi_recovery_time": 3401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "pemasangan bary",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020105581",
                    "waktu_lapor": "01/02/2023 15:46:25",
                    "waktu_response": "01/02/2023 15:51:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 278,
                    "durasi_recovery_time": 33925229,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Husni Mubarok",
                    "alamat_pelapor": "DN GUWA No. RT.1 RW.3",
                    "no_telp_pelapor": "6282337756849",
                    "keterangan_pelapor": "MUTASI_K (G9923020188496:periksa) - di khw meter ada tulisan PERIKSA\\nMINTA SOLUSI\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020105589",
                    "waktu_lapor": "01/02/2023 15:47:10",
                    "waktu_response": "01/02/2023 15:47:57",
                    "waktu_recovery": "01/02/2023 15:50:37",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SALIKAH",
                    "alamat_pelapor": "bolang ",
                    "no_telp_pelapor": "6283165494642",
                    "keterangan_pelapor": "kwhnya rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020105591",
                    "waktu_lapor": "01/02/2023 15:47:10",
                    "waktu_response": "01/02/2023 15:50:15",
                    "waktu_recovery": "01/02/2023 16:15:30",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 1515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REWIN",
                    "alamat_pelapor": "JL JATI PADANG GG MASJID AL RIDWAN 3 NO 88C RT-3 / RW-6 KEL JATI PADANG KEC PASAR MINGGU JAKSEL ",
                    "no_telp_pelapor": "081380643028",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 1/2/23 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER 14006641543 DAN PADA STATUS P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5523020100656",
                    "waktu_lapor": "01/02/2023 15:47:56",
                    "waktu_response": "01/02/2023 15:48:23",
                    "waktu_recovery": "01/02/2023 16:55:51",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 4048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAWAN",
                    "alamat_pelapor": "JL PR CLUS BANYAN VILLE BLK.H10 NO.01 KEL SERPONG KEC SERPONG KOTA TANGSEL. LOKASI : ",
                    "no_telp_pelapor": "62816842855",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 1.57\\nNO TOKEN : 0339 7898 7838 0701 3378.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105595",
                    "waktu_lapor": "01/02/2023 15:47:53",
                    "waktu_response": "01/02/2023 16:46:45",
                    "waktu_recovery": "01/02/2023 19:09:49",
                    "durasi_response_time": 3532,
                    "durasi_recovery_time": 8584,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "meidiana",
                    "alamat_pelapor": "JL SMU NEG 19 15 ULU",
                    "no_telp_pelapor": "6283157739688",
                    "keterangan_pelapor": "gagal masukin token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020105598",
                    "waktu_lapor": "01/02/2023 15:48:01",
                    "waktu_response": "01/02/2023 15:48:35",
                    "waktu_recovery": "01/02/2023 15:50:11",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "PR GRIYA DAMAI CIATER No.04",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105599",
                    "waktu_lapor": "01/02/2023 15:48:09",
                    "waktu_response": "01/02/2023 17:13:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5096,
                    "durasi_recovery_time": 33920307,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilyas Riskiyanto As Ari",
                    "alamat_pelapor": "JL KENANGA No.- RT.2 RW.2 PATOKAN",
                    "no_telp_pelapor": "62859180412718",
                    "keterangan_pelapor": "MUTASI_K (G9923020188572:cek) - Tidak bisa Isi token, jika di isi ada tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5423020105601",
                    "waktu_lapor": "01/02/2023 15:48:19",
                    "waktu_response": "01/02/2023 15:48:49",
                    "waktu_recovery": "01/02/2023 15:51:16",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/31",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105602",
                    "waktu_lapor": "01/02/2023 15:48:30",
                    "waktu_response": "01/02/2023 16:14:03",
                    "waktu_recovery": "01/02/2023 18:23:33",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 7770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUTRI",
                    "alamat_pelapor": "PR DUTA GARDEN BLOK H NO 19 JL HUSEIN SASTRANEGARA KEL JURUMUDI KEC BENDA KOTA TANGERANG (ACUAN LOKASI: SEBELAH KAFE KONGJI)",
                    "no_telp_pelapor": "085156941028",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN TGL 01/02/23  DILAKUKAN PERGANTIAN APP DIKARENAKAN RUSAK DENGAN NO METER 32203921310 MENJADI NO METER 45103511569 NAMUN YBS MEMPUNYAI NO TOKEN YG BELUM DI INPUT KE  APP METER LAMA SEBESAR RP 500.000 1  KALI PEMBELIAN DGN NO TOKEN 5852 5797 0419 9921 4870.YBS MENGINGINKAN DIKONVERSI PADA NO METER BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105607",
                    "waktu_lapor": "01/02/2023 15:48:39",
                    "waktu_response": "01/02/2023 15:49:11",
                    "waktu_recovery": "01/02/2023 15:51:23",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "KK CLUSTER COSTA RICA E11 No.9 SERPONG",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100657",
                    "waktu_lapor": "01/02/2023 15:48:58",
                    "waktu_response": "01/02/2023 16:34:48",
                    "waktu_recovery": "01/02/2023 16:36:38",
                    "durasi_response_time": 2750,
                    "durasi_recovery_time": 110,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86006816200",
                    "nama_pelapor": "BP RIDO ",
                    "alamat_pelapor": "DN BETEK BARAT RT 1 RW 1 DS BETEK KEC MOJOAGUNG KAB JOMBANG \\nLOKASI: DEKAT MASJID",
                    "no_telp_pelapor": "085669603063",
                    "keterangan_pelapor": "TGL 28/10/2022 PENANGANAN GANGGUAN PTL PADAM NYALA (900VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG (APP METER DICABUT). NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5322102802042. PELANGGAN DIBERIKAN SURAT BERITA ACARA. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MOJOAGUNG"
                },
                {
                    "no_laporan": "K5423020105609",
                    "waktu_lapor": "01/02/2023 15:48:59",
                    "waktu_response": "01/02/2023 15:49:22",
                    "waktu_recovery": "01/02/2023 15:51:30",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "KK PREMIER MANSION KAV M PDJ No.8 SRP",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105611",
                    "waktu_lapor": "01/02/2023 15:49:04",
                    "waktu_response": "01/02/2023 15:58:28",
                    "waktu_recovery": "02/02/2023 00:19:20",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 30052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedy setiawan",
                    "alamat_pelapor": "DS TL KELAPA No.4 KARYA BARU",
                    "no_telp_pelapor": "628973873871",
                    "keterangan_pelapor": "meteran listrik mati ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5323020100666",
                    "waktu_lapor": "01/02/2023 15:49:07",
                    "waktu_response": "01/02/2023 15:49:52",
                    "waktu_recovery": "01/02/2023 16:29:17",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 2365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000083413",
                    "nama_pelapor": "BPK ERIK",
                    "alamat_pelapor": "KK KEMANG PRATAMA REGENCY JL KUMALA 2 BLOK M NO.26 KEL BOJONG RAWA LUMBU KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "081210001835",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN UNTUK KONFIRMASI ALASAN MENGAPA TAGIHAN SUSULAN KOMPENSASI UJL RP.388.640 DI NO REGISTERNYA 5374170008713 BARU DITAGIHAN SEMENTARA YBS SUDAH MENGGUNAKAN PRABAYAR SUDAH HAMPIR 2 TAHUN. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020105615",
                    "waktu_lapor": "01/02/2023 15:49:43",
                    "waktu_response": "01/02/2023 15:59:29",
                    "waktu_recovery": "01/02/2023 16:15:39",
                    "durasi_response_time": 586,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NATALIA ",
                    "alamat_pelapor": "PR RESIDENCE JL PANCORAN TIMUR RAYA NO.32A KEL PANCORAN KEC PANCORAN JAKSEL DEKAT ALFAMART",
                    "no_telp_pelapor": "081281099200",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 06/01/23, DILAKUKAN PENANGANAN APP RUSAK OLEH PETUGAS GANGGUAN DENGAN CARA DI SAMBUNG LANGSUNG DI APP. PELANGGAN DIBERIKAN BERITA ACARA NO LG:005281 MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 06/01/23, DILAKUKAN PENANGANAN APP RUSAK OLEH PETUGAS GANGGUAN DENGAN CARA DI SAMBUNG LANGSUNG DI APP. PELANGGAN DIBERIKAN BERITA ACARA NO LG:005281",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105616",
                    "waktu_lapor": "01/02/2023 15:49:40",
                    "waktu_response": "01/02/2023 15:55:08",
                    "waktu_recovery": "01/02/2023 16:33:08",
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 2280,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldi Satrianugraha",
                    "alamat_pelapor": "JL- KP SIMPUR TEGAL NO 86 RT 01/01 KEL CIANTRA KEC CIKARANG SELATAN KAB BEKASI JABAR // DEKAT TOKO JARI ",
                    "no_telp_pelapor": "6283105151189",
                    "keterangan_pelapor": "token sayah kenaph terblokir ya pak // MOHON BANTUAN DAN PENYELESAIAN TGL 01/02/2023 PELANGGAN DENGAN ID METER : 86003607644 TIDAK DAPAT MELAKUKAN TRANSAKSI PEMBELIAN TOKEN. DATA PADA P2APST BLOCKING PEMBELIAN NAMUN TIDAK TERDAPAT NO REG PEMBAYARANNYA. PTL TIDAK PADAM SISA 258 KWH.LAPOR KEMBALI TGL 01/02/2023 16:19 CC.54.MEGAWATI ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105618",
                    "waktu_lapor": "01/02/2023 15:50:16",
                    "waktu_response": "01/02/2023 15:55:57",
                    "waktu_recovery": "01/02/2023 20:14:34",
                    "durasi_response_time": 341,
                    "durasi_recovery_time": 15517,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DEDEH ",
                    "alamat_pelapor": "JL PEMUDA ASLI I NO 77B RT-3 / RW-3 KEL RAWA MANGUN KEC PULOGADUNG, JAKARTA TIMUR. ACUAN : DEPAN UNJ",
                    "no_telp_pelapor": "0214754974",
                    "keterangan_pelapor": "MOHON PERIKSA APP, ANGKA REGISTER APP TIDAK BEROPERASI SEJAK TGL 27/01/23 (SESUAI INFO PETUGAS YANG DATANG KE LOKASI).",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105620",
                    "waktu_lapor": "01/02/2023 15:50:34",
                    "waktu_response": "01/02/2023 16:57:36",
                    "waktu_recovery": "01/02/2023 17:08:29",
                    "durasi_response_time": 4022,
                    "durasi_recovery_time": 653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aziza Putri hrp",
                    "alamat_pelapor": "jln.Raya Mandailing km 18 kel.pintupadang 2 kec.Batang Angkola kab.Tapanuli selatan prov.Sumatra utara ( Posisi rumah : di depan jln raya adaToko obat Aziza gabena )",
                    "no_telp_pelapor": "6283103715170",
                    "keterangan_pelapor": "Selamat siang bpk/ibu\\nMohon untuk pengaduan pemindahan tiang listrik karena berada tepat di depan rumah kami juga menghalangi jalan masuk ke rumah kami dan kami punya anak balita saya takut nanti di pegangin traponya soalnya tiang listrik nya tegangan tinggi dan rencana mau membangun tempat usaha di depan rumah ini\\nTerimakasih \\nmohon bantuannya bpk/ibu ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020105624",
                    "waktu_lapor": "01/02/2023 15:50:56",
                    "waktu_response": "01/02/2023 16:46:01",
                    "waktu_recovery": "02/02/2023 07:34:24",
                    "durasi_response_time": 3305,
                    "durasi_recovery_time": 53303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risal Daengunyil",
                    "alamat_pelapor": "Jl. Baji Minasa No.8",
                    "no_telp_pelapor": "6287839121474",
                    "keterangan_pelapor": "mauka isi pulsa na tidak bisa di temukan idpl nya.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020105625",
                    "waktu_lapor": "01/02/2023 15:51:18",
                    "waktu_response": "01/02/2023 16:00:51",
                    "waktu_recovery": "01/02/2023 17:05:45",
                    "durasi_response_time": 573,
                    "durasi_recovery_time": 3894,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUROTO",
                    "alamat_pelapor": "JL NAROGONG DN PASIRANGIN GRIYA ALAM SENTOSA RT0/0 NO 0 KEL CILENGSI KEC BOGOR KOTA BOGOR BLOK I ACUAN LOKASI SEBELAH MASJID MIFTAHUL JANAH ",
                    "no_telp_pelapor": "082111800808",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 6051.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020105631",
                    "waktu_lapor": "01/02/2023 15:51:29",
                    "waktu_response": "01/02/2023 16:17:57",
                    "waktu_recovery": "01/02/2023 18:55:17",
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 9440,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YELI",
                    "alamat_pelapor": "JALAN EMERALD NO 18 PERUMAHAN PINDOK PERMATA SUCI MANYAR ,GRESIK,JAWA TIMUR",
                    "no_telp_pelapor": "081230607704",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 291. ",
                    "media": "Email",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020105636",
                    "waktu_lapor": "01/02/2023 15:52:54",
                    "waktu_response": "01/02/2023 15:55:20",
                    "waktu_recovery": "01/02/2023 16:51:34",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 3374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wandy Muchtar",
                    "alamat_pelapor": "kp Simpur RT O1/01 ",
                    "no_telp_pelapor": "6281364675601",
                    "keterangan_pelapor": "tak bisa masukan pulsa listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105637",
                    "waktu_lapor": "01/02/2023 15:52:54",
                    "waktu_response": "01/02/2023 15:55:57",
                    "waktu_recovery": "01/02/2023 16:11:11",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 914,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sis Bolo",
                    "alamat_pelapor": "DN TEGAL ANYAR No. RT.001 RW.01 PUSPO",
                    "no_telp_pelapor": "6282334729212",
                    "keterangan_pelapor": "meter hidup gak ada strum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020105639",
                    "waktu_lapor": "01/02/2023 15:53:02",
                    "waktu_response": "01/02/2023 17:06:14",
                    "waktu_recovery": "01/02/2023 17:17:20",
                    "durasi_response_time": 4392,
                    "durasi_recovery_time": 666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001055419",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "KP KUKUSAN  RT 2/1 JL RAWA PULE  I NO 7A KEL KUKUSAN KEC BEJI KOTA DEPOK  SETEMPAT PONDOK NIKO ",
                    "no_telp_pelapor": "02122113586",
                    "keterangan_pelapor": "TGL  1/2/23   TUNGGAKAN REK  JANUARI 23 DAN REKENING BERJELAN FEBRUARI 23  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG HARI INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020105648",
                    "waktu_lapor": "01/02/2023 15:54:23",
                    "waktu_response": "01/02/2023 16:09:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 885,
                    "durasi_recovery_time": 33924144,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "eni sumaryati",
                    "alamat_pelapor": "Bendorejo",
                    "no_telp_pelapor": "628174955925",
                    "keterangan_pelapor": "MUTASI_K (G9923020188518:ditindaklanjuti ) - sudah membeli pulsa listrik via ATM BRI, sudah keluar no token dimasukan gagal terus padahal sudah mengisi token dengan benar, listrik tidak mengisi, mohon solusinya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020105649",
                    "waktu_lapor": "01/02/2023 15:54:26",
                    "waktu_response": "01/02/2023 15:54:52",
                    "waktu_recovery": "01/02/2023 16:09:48",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "PR ALLOGIO BLK.B/18 HD SERPO No.",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105650",
                    "waktu_lapor": "01/02/2023 15:54:27",
                    "waktu_response": "01/02/2023 15:55:11",
                    "waktu_recovery": "01/02/2023 16:25:17",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 1806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "33452",
                    "nama_pelapor": "BP BEKTI  ",
                    "alamat_pelapor": "ANITA SALON JL CBD J NO.02  BINTARO SEKTOR 9 KEL PONDOK AREN KEC PONDOK PUCUNG",
                    "no_telp_pelapor": "02174864476",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI .PTL MINTA SEGERA DISAMBUNG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020105652",
                    "waktu_lapor": "01/02/2023 15:54:44",
                    "waktu_response": "01/02/2023 15:55:03",
                    "waktu_recovery": "01/02/2023 16:10:04",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/37",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105654",
                    "waktu_lapor": "01/02/2023 15:54:53",
                    "waktu_response": "01/02/2023 16:01:57",
                    "waktu_recovery": "01/02/2023 16:13:49",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ihsan",
                    "alamat_pelapor": "Ps. Panjang",
                    "no_telp_pelapor": "6281285603204",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERKAIT PERMOHONAN PASANG BARU YANG MANA TELAH DILAKUKAN PEMBAYARAN PADA TANGGAL 17 JANUARI 2023 DENGAN NO REGISTRASI 1155012014305 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MOHON AGAR SEGERA DITINDAK LANJUTI UNTUK DILAKUKAN CETAK PERINTAH KERJA TERIMA KASIH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBULUSSALAM"
                },
                {
                    "no_laporan": "K5423020105656",
                    "waktu_lapor": "01/02/2023 15:55:01",
                    "waktu_response": "01/02/2023 15:55:20",
                    "waktu_recovery": "01/02/2023 16:10:32",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "KK BSD BLK D1 NO 21 SEK 12-2 No.0 RT.0 RW.0 SERPONG",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105659",
                    "waktu_lapor": "01/02/2023 15:55:20",
                    "waktu_response": "01/02/2023 15:55:42",
                    "waktu_recovery": "01/02/2023 16:10:40",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "KP PINANG RT 02/02 PINANG No.0",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100660",
                    "waktu_lapor": "01/02/2023 15:55:31",
                    "waktu_response": "01/02/2023 16:12:03",
                    "waktu_recovery": "01/02/2023 16:43:43",
                    "durasi_response_time": 992,
                    "durasi_recovery_time": 1900,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAKIH",
                    "alamat_pelapor": "JL SWANTARA   NO.3  RT-9 / RW-5 KEL JATIASIH KEC JATIRAKSA KOTA BEKASI RUMAH WARNA ORANGE DPN RUMAH NO 120",
                    "no_telp_pelapor": "6281574666778",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100817, PELANGGAN INFOKAN TGL 01/02/2023 ADA 2 PETUGAS DATANG BONGKAR RAMPUNG APP BAHWA ADA KESALAHAN P2TL AN PETUGAS ALI DAN FEBRIAN (DIBERIKAN KARTU BIRU). KEMUDIAN ADA 2 PETUGAS DATANG LAGI BAHWA PELANGGAN HARUS MEMBAYAR DENDA DENGAN PENAWARAN CALO NOMINAL DENDA LEBIH KECIL.\\n\\nPELANGGAN MEMINTA UNTUK DIKONFRIMASI KARENA MERASA TIDAK MELAKUKAN P2TL DAN KEBENARAN PETUGAS TERSEBUT. KONDISI PTL DISAMBUNG LANGSUNG\\nPLG TLH DI ARAHKAN KE UNIT PLG MNGHBNG KMBLCC.32.SUPARMAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105662",
                    "waktu_lapor": "01/02/2023 15:55:46",
                    "waktu_response": "01/02/2023 16:00:54",
                    "waktu_recovery": "01/02/2023 16:09:09",
                    "durasi_response_time": 308,
                    "durasi_recovery_time": 495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NENGSIH",
                    "alamat_pelapor": "JL TREMBESI BLOK D3 NO 518 KEMAYORAN KEL PADEMANGAN TIMUR KEC PADEMANGAN JAKARTA UTARA  . SETEMPAT RUKO SOHO",
                    "no_telp_pelapor": "02154213854",
                    "keterangan_pelapor": "TGL 27/01/23  TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI VIA M-BANKING BCA. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105663",
                    "waktu_lapor": "01/02/2023 15:55:49",
                    "waktu_response": "01/02/2023 16:04:23",
                    "waktu_recovery": "01/02/2023 16:27:27",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 1384,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INES",
                    "alamat_pelapor": "JL WR SUPRATMAN KP SETU RT 02 RW 01 DS LUBANGBUAYA SETU KAB BEKASI  PROV JAWA BARAT ACUAN LOKASI DEKAT -",
                    "no_telp_pelapor": "02122292676",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN APP TERTERA GAGAL SISA 45.87 KWH   ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020105667",
                    "waktu_lapor": "01/02/2023 15:56:22",
                    "waktu_response": "01/02/2023 15:59:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 33924750,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "5671",
                    "nama_pelapor": "BP KHAIRUL",
                    "alamat_pelapor": "KAV PTB DKI BL B10 NO 10 RT 007/04 KEL PONDOK KELAPA KEC DUREN SAWIT JAKTIM",
                    "no_telp_pelapor": "081385245562",
                    "keterangan_pelapor": "MUTASI_K (G9923020188511:urgent) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. ID METER 32168997719 (  PTL TIDAK PADAM ) SISA 151 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105668",
                    "waktu_lapor": "01/02/2023 15:56:25",
                    "waktu_response": "01/02/2023 16:14:17",
                    "waktu_recovery": "01/02/2023 17:14:49",
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 3632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RAHMAT",
                    "alamat_pelapor": "PER CITRA GARDEN BLOK A12 NO 16 KEL KALIDERES KEC KALIDERES JAKBAR",
                    "no_telp_pelapor": "081219603417",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PD MEALUI PLN MOBILE (R2 / 3500 VA - R2 / 4400) DENGAN NO KTP PEMILIK 3173062003790016 / AGUNG SAPUTRA. NAMUN DATA PADA AP2T ID PEL MASIH DALAM PERMOHONAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105674",
                    "waktu_lapor": "01/02/2023 15:56:58",
                    "waktu_response": "01/02/2023 16:07:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 649,
                    "durasi_recovery_time": 33924225,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wero suhara",
                    "alamat_pelapor": "Perum taman luragung lestari blok E no. 13",
                    "no_telp_pelapor": "6287729691599",
                    "keterangan_pelapor": "MUTASI_K (G9923020188523:Gagal input Token ) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUNINGAN"
                },
                {
                    "no_laporan": "K5423020105683",
                    "waktu_lapor": "01/02/2023 15:58:05",
                    "waktu_response": "01/02/2023 16:14:28",
                    "waktu_recovery": "01/02/2023 18:53:48",
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 9560,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRISNA ",
                    "alamat_pelapor": "JL H DJAIRI RT-4 / RW-2 KEL. RAWA BUAYA KEC. CENGKARENG JAKARTA BARAT  // DEKAT GUDANG AQUA",
                    "no_telp_pelapor": "02123588000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN KETERANGAN GAGAL, KONDISI PTL MENYALA SISA 1800 KWH, NO TOKEN 3316 8011 6497 5341 9441",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105684",
                    "waktu_lapor": "01/02/2023 15:58:05",
                    "waktu_response": "01/02/2023 16:04:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 367,
                    "durasi_recovery_time": 33924440,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri suryani",
                    "alamat_pelapor": "jln Andalas no 3 rt 02 rw 01 Singotrunan Banyuwangi",
                    "no_telp_pelapor": "6281358404890",
                    "keterangan_pelapor": "MUTASI_K (G9923020491239:cek) - Mohon pemindahan kwh meter ,karena rumah kami sudah terpisah disebelahnya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020105691",
                    "waktu_lapor": "01/02/2023 15:59:02",
                    "waktu_response": "01/02/2023 16:06:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 459,
                    "durasi_recovery_time": 33924291,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M Riza Firdaus",
                    "alamat_pelapor": "SECANG",
                    "no_telp_pelapor": "6285330157926",
                    "keterangan_pelapor": "MUTASI_K (G9923020188550:cek) - Lampu redup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020105701",
                    "waktu_lapor": "01/02/2023 15:59:51",
                    "waktu_response": "01/02/2023 16:04:15",
                    "waktu_recovery": "01/02/2023 16:11:15",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR GRIYA UTAMA SERPONG BLK B No.11 PD JAGUNG",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105702",
                    "waktu_lapor": "01/02/2023 15:59:55",
                    "waktu_response": "01/02/2023 16:40:31",
                    "waktu_recovery": "02/02/2023 00:04:28",
                    "durasi_response_time": 2436,
                    "durasi_recovery_time": 26637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "faradiah hayati",
                    "alamat_pelapor": "Jalan Sukolilo Sejahtera II No. 19",
                    "no_telp_pelapor": "6282330233046",
                    "keterangan_pelapor": "saya mau memasukkan token listrik yg sy beli tidak bisa…sepertinya bermasalah ditombol angka 5",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020101146",
                    "waktu_lapor": "01/02/2023 16:00:07",
                    "waktu_response": "01/02/2023 17:30:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5395,
                    "durasi_recovery_time": 33919290,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSILO ",
                    "alamat_pelapor": "JL BILAL GG BIDAN KK INDAH REGENCY NO 88L RT RW KEL PULO BRAYAN KOTA KEC MEDAN BARAT MEDAN DEKAT INDOMARET ",
                    "no_telp_pelapor": "08116361119",
                    "keterangan_pelapor": "MUTASI_K (G9923020188594:c) - KABEL JTR SAAT INI SAAT INI MENEMPEL KE TEMBOK PELANGGAN KARENA TIDAK ADA TIANGNYA.KONDISI BELOKAN .  PELANGGAN KAWATIR TERJADI KEBAKARAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020105706",
                    "waktu_lapor": "01/02/2023 16:00:21",
                    "waktu_response": "01/02/2023 16:04:28",
                    "waktu_recovery": "01/02/2023 16:12:02",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 454,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A8 No.07",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105708",
                    "waktu_lapor": "01/02/2023 16:00:24",
                    "waktu_response": "01/02/2023 16:08:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 33924195,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YULIANA",
                    "alamat_pelapor": " JL SABABILAH  NO 20- RT-002 / RW-01 KEL   SABABILAH  BARITO SELATAN KALTENG ",
                    "no_telp_pelapor": "081395111333",
                    "keterangan_pelapor": "MUTASI_K (G9923020188513:kct) - \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" SISA 14.25 KWH  NO TOKEN 67721291963299910053",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNTOK"
                },
                {
                    "no_laporan": "K5423020105709",
                    "waktu_lapor": "01/02/2023 16:00:25",
                    "waktu_response": "01/02/2023 16:02:48",
                    "waktu_recovery": "01/02/2023 17:08:41",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 3953,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fahmi Adhi",
                    "alamat_pelapor": "JL CANDI SEWU No.3",
                    "no_telp_pelapor": "6281345482378",
                    "keterangan_pelapor": "Pengembalian Pemutusan Sementara",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020105712",
                    "waktu_lapor": "01/02/2023 16:00:38",
                    "waktu_response": "01/02/2023 16:04:38",
                    "waktu_recovery": "01/02/2023 16:12:22",
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 464,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/39",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105714",
                    "waktu_lapor": "01/02/2023 16:00:50",
                    "waktu_response": "01/02/2023 16:01:38",
                    "waktu_recovery": "01/02/2023 17:48:19",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 6401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DESSY ",
                    "alamat_pelapor": "JL. PEMUDA ASLI 4 NO.106 RT.04/01  KEL. RAWAMANGUN KEC. PULOGADUNG KOTA JAKTIM ",
                    "no_telp_pelapor": "081212900315",
                    "keterangan_pelapor": "TGL 23/01/2023 PROSES PB DENGAN NO AGENDA 541309912301170051 NAMUN HINGA SAAT IN BELU ADA REALISASI PENYAMBUNAGN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105716",
                    "waktu_lapor": "01/02/2023 16:00:52",
                    "waktu_response": "01/02/2023 16:05:10",
                    "waktu_recovery": "01/02/2023 16:31:29",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 1579,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Hidayat",
                    "alamat_pelapor": "KP KAONG No. RT.5 RW.3",
                    "no_telp_pelapor": "6285218285851",
                    "keterangan_pelapor": "kwh token tidak bisa beli pulsa info di blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020105717",
                    "waktu_lapor": "01/02/2023 16:00:55",
                    "waktu_response": "01/02/2023 16:18:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1067,
                    "durasi_recovery_time": 33923570,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "suwarno",
                    "alamat_pelapor": "DN DONOMULYO No.0 RT.3 RW.2 SLUMBUNG",
                    "no_telp_pelapor": "6285807186609",
                    "keterangan_pelapor": "MUTASI_K (G9923020188544:ERROR) - kwh error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WLINGI"
                },
                {
                    "no_laporan": "K5423020105718",
                    "waktu_lapor": "01/02/2023 16:00:57",
                    "waktu_response": "01/02/2023 16:04:56",
                    "waktu_recovery": "01/02/2023 16:12:48",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 472,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B5 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105726",
                    "waktu_lapor": "01/02/2023 16:01:24",
                    "waktu_response": "01/02/2023 16:09:16",
                    "waktu_recovery": "01/02/2023 16:17:38",
                    "durasi_response_time": 472,
                    "durasi_recovery_time": 502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad yurni",
                    "alamat_pelapor": "jl jc rangkap RT.04",
                    "no_telp_pelapor": "6281254113800",
                    "keterangan_pelapor": "gak bisa beli pulsa no salah, beli ke luar kal-teng bisa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NANGA BULIK"
                },
                {
                    "no_laporan": "K5323020100673",
                    "waktu_lapor": "01/02/2023 16:01:24",
                    "waktu_response": "01/02/2023 16:38:29",
                    "waktu_recovery": "01/02/2023 16:41:59",
                    "durasi_response_time": 2225,
                    "durasi_recovery_time": 210,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURUL",
                    "alamat_pelapor": "DN PAO LOMBOK RT 4 KEL PAO LOMBOK KEC SURALAGA KAB LOMBOK TIMUR DEKAT MUSHOLLA",
                    "no_telp_pelapor": "087845264731",
                    "keterangan_pelapor": "LPB KET.GAGAL (SETELAH UPDATE VKRN 43) PTL MENYALA SISA KWH 30.57",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020105728",
                    "waktu_lapor": "01/02/2023 16:01:32",
                    "waktu_response": "01/02/2023 16:09:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 475,
                    "durasi_recovery_time": 33924125,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nelly Wahyuningsih",
                    "alamat_pelapor": "Jl. Belimbing No.16 (btn wirabuana blok L2 no 7)",
                    "no_telp_pelapor": "6285342428989",
                    "keterangan_pelapor": "MUTASI_K (G9923020188549:lampu padam) - semua rumah menyala, rumah sendiri lagi yg padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020105733",
                    "waktu_lapor": "01/02/2023 16:02:15",
                    "waktu_response": "01/02/2023 16:31:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1760,
                    "durasi_recovery_time": 33922797,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SemaYati",
                    "alamat_pelapor": "JL KERUNG KERUNG LR. SANTARIA No.0",
                    "no_telp_pelapor": "6282191628267",
                    "keterangan_pelapor": "MUTASI_K (G9923020188546:padam) - listrik padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5423020105734",
                    "waktu_lapor": "01/02/2023 16:02:19",
                    "waktu_response": "01/02/2023 16:24:46",
                    "waktu_recovery": "01/02/2023 16:30:55",
                    "durasi_response_time": 1347,
                    "durasi_recovery_time": 369,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUMAIDI",
                    "alamat_pelapor": "otak bangket",
                    "no_telp_pelapor": "6285955198002",
                    "keterangan_pelapor": "token gagal tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5123020101154",
                    "waktu_lapor": "01/02/2023 16:02:57",
                    "waktu_response": "01/02/2023 16:04:56",
                    "waktu_recovery": "01/02/2023 18:48:52",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 9836,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SALSA",
                    "alamat_pelapor": "JL PEMUDA ASLI NO. 62  RT.13 RW.3 KEL RAWA MANGUN KEC PULO GADUNG JAKTIM // BELAKANG UNIVERSITAS BOROBUDUR ",
                    "no_telp_pelapor": "08119882521",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN DI LOKASI SERING TERJADI GANGUAN VOLTAGE DROPE DAN PADAM MENGAKIBATKAN ALAT-ALAT ELEKTRONIK PELANGAN RUSAK -  MOHON BANTUAN KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105742",
                    "waktu_lapor": "01/02/2023 16:02:54",
                    "waktu_response": "01/02/2023 16:09:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 371,
                    "durasi_recovery_time": 33924147,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizky Khairinnisa",
                    "alamat_pelapor": "jln.shalihin komplek BTN no.30",
                    "no_telp_pelapor": "6285358753794",
                    "keterangan_pelapor": "MUTASI_K (G9923020188515:teknik) - nomor token tidak bisa diproses. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020105744",
                    "waktu_lapor": "01/02/2023 16:03:10",
                    "waktu_response": "01/02/2023 16:04:43",
                    "waktu_recovery": "01/02/2023 22:00:56",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 21373,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "JL JL KAYU MANIS 8 RT 02 RW 08 NO. 28 KEL KAYU MANIS KEC MATRAMAN JAKARTA TIMUR // ACUAN: DEPAN BANK BRI MASUK GANG ",
                    "no_telp_pelapor": "081380651223",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105747",
                    "waktu_lapor": "01/02/2023 16:03:10",
                    "waktu_response": "01/02/2023 16:25:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1367,
                    "durasi_recovery_time": 33923135,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad agus muhyaya",
                    "alamat_pelapor": "DS JAGONG KEC KUNDURAN No.0 RT.1 RW.2 JAGONG",
                    "no_telp_pelapor": "6289503502657",
                    "keterangan_pelapor": "MUTASI_K (G9923020188543:meter listrik di isi pulsa gagal terus, mohon bantuannya) - meter listrik di isi pulsa gagal terus,mohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLORA"
                },
                {
                    "no_laporan": "K5423020105748",
                    "waktu_lapor": "01/02/2023 16:03:15",
                    "waktu_response": "01/02/2023 16:14:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 33923823,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA ",
                    "alamat_pelapor": "JL STADION GAWALISE DUYU BLOK AC NO 8 PALU  SULAWESI TENGAH (DEKAT PUNCAK) ",
                    "no_telp_pelapor": "082177728049",
                    "keterangan_pelapor": "MUTASI_K (G9923020188525:kamonji puny) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 NO TOKEN 6287 4141 7233 2100 1192, 3523 0418 9460 1419 8901, 5034 8248 9790 4526 4228 DAN SISA KWH 10.37 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020105753",
                    "waktu_lapor": "01/02/2023 16:03:56",
                    "waktu_response": "01/02/2023 16:04:41",
                    "waktu_recovery": "01/02/2023 18:43:23",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 9522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HERI ",
                    "alamat_pelapor": "JL CIDENG TIMUR NO 15 RT-5 / RW-4 KEL PETOJO KEC CIDENG JAKPUS // DEKAT BANK BCA",
                    "no_telp_pelapor": "0213520436",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BANK MANDIRI. PTL MINTA SEGERA DISAMBUNG. IDPEL : 541100440644 ( PEMUTUSAN SHUNTTRIP ) PELANGGAN PERNAH LAPOR DENGAN NO: K5423013106438 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM”",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105754",
                    "waktu_lapor": "01/02/2023 16:03:56",
                    "waktu_response": "01/02/2023 16:06:05",
                    "waktu_recovery": "01/02/2023 16:11:30",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NURDIN ",
                    "alamat_pelapor": "JL AL HIDAYAH   2 NO 96  RT 6/9 .KP CAKUNG   KEL JATI KRAMAT KEC JATI  ASIH BEKASI ( DEKAT APOTIK ROXI )  ",
                    "no_telp_pelapor": "081213388657",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE TOKEN VKRN 43 ( PTL  TIDAK  PADAM ) SISA =  48.69 KWH   ( NO TOKEN  58509107229083842440  ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105758",
                    "waktu_lapor": "01/02/2023 16:04:11",
                    "waktu_response": "01/02/2023 16:10:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 351,
                    "durasi_recovery_time": 33924090,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "10958",
                    "nama_pelapor": "BP DITO",
                    "alamat_pelapor": "KOMPLEK GRIYA PIPIT BLOK B6 NO 12 RT. 6 RW. 13  KEL PONDOK KACANG TIMUR.  KEC PONDOK AREN KOT. TANGSEL ( LOKASI DEKAT MASJID AL HUDA )",
                    "no_telp_pelapor": "082298354447",
                    "keterangan_pelapor": "MUTASI_K (G9923020188739:oper yantek) - MOHON UNTUK DITINDAKLANJUTI PELANGGAN MENGHENDAKI PENAMBAHAN SR KARENA TERLALU KENCANG KARENA AKAN MELAKUKAN PEMASANGAN TENDA HARI INI 01/02/23 19.00 WIB HINGGA SAAT INI BELUM ADA TINDAK LANJUT PELANGGAN MENGHUBUNGI CC 123 KEMBALI 01/02/23 18.39 WIB CC.54.JOVIECH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5523020100668",
                    "waktu_lapor": "01/02/2023 16:04:28",
                    "waktu_response": "01/02/2023 16:05:36",
                    "waktu_recovery": "01/02/2023 18:20:34",
                    "durasi_response_time": 68,
                    "durasi_recovery_time": 8098,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ORAS",
                    "alamat_pelapor": "JL SUNTER JAYA 4 NO 25   RT-8 / RW-9 KEL SUNTER JAYA KEC TANJUNG PRIUK KOTA JAKUT \\nLOKASI: DEKAT YAYASAN ",
                    "no_telp_pelapor": "6285781250215",
                    "keterangan_pelapor": "1 APP TERTERA TERPUTUS. PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020105761",
                    "waktu_lapor": "01/02/2023 16:04:31",
                    "waktu_response": "01/02/2023 16:20:42",
                    "waktu_recovery": "01/02/2023 17:34:48",
                    "durasi_response_time": 971,
                    "durasi_recovery_time": 4446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FINA",
                    "alamat_pelapor": "JL GG BAKTI NO 45 RT 055/008  KEL PASIRAN KEC SINGKAWANG BARAT KOTA SINGKAWANG",
                    "no_telp_pelapor": "082253117588",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 763.89 KWH PTL TIDAK PADAM. PELANGGAN LAPOR KEMBALI MOHON DITINDAKLANJUT. UPDATE CC.54.BIMA_AU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020105764",
                    "waktu_lapor": "01/02/2023 16:04:43",
                    "waktu_response": "01/02/2023 16:08:32",
                    "waktu_recovery": "01/02/2023 16:17:18",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Mulyadi",
                    "alamat_pelapor": "DN TRUNTUM No. RT.0 RW.0",
                    "no_telp_pelapor": "6282166692003",
                    "keterangan_pelapor": "gagal memasukkan token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP EMPANG"
                },
                {
                    "no_laporan": "K5423020105765",
                    "waktu_lapor": "01/02/2023 16:04:49",
                    "waktu_response": "01/02/2023 16:08:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 33924181,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Genta kaka",
                    "alamat_pelapor": "JL JL. TMG.TILUNG 22 No.0 RT. RW.",
                    "no_telp_pelapor": "6282119265391",
                    "keterangan_pelapor": "MUTASI_K (G9923020188514:-) - selamat sore PLN..\\n\\nkwh tidak bisa masukan token. harus pake kode KCT. gimana ya\\n\\nsekian dan terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020105766",
                    "waktu_lapor": "01/02/2023 16:05:10",
                    "waktu_response": "01/02/2023 16:17:46",
                    "waktu_recovery": "01/02/2023 16:50:08",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 1942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Sapta Wardana",
                    "alamat_pelapor": "JL IPIK GANDAMANAH CEULI BADAK No.0 RT.2 RW.5 TEGALMUNJU",
                    "no_telp_pelapor": "628117211075",
                    "keterangan_pelapor": "pengaduan ke 2 kali masalah tambah daya yg sampai saat ini belum di laksanakan sedangkan dari TMP PLN sdh terlewati dan kami ada kompensasi dari TMP yg sdh berjalan , hanya upgrade daya 6,6 ke 10,600 tapi susah sekali mendapat perhatian , dalam hal ini kami di rugikan dgn ada nya TMP, mohon pihak yg terkait dapat melaksanakan sebagaimana mesti , mesti nya PLN untung Provider untuk tp kurang nya koordinasi PLN pekerjaan terbengkalai , tks atas atas perhatiannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020105768",
                    "waktu_lapor": "01/02/2023 16:05:34",
                    "waktu_response": "01/02/2023 16:09:25",
                    "waktu_recovery": "01/02/2023 16:11:19",
                    "durasi_response_time": 231,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andri setyo nugroho",
                    "alamat_pelapor": "Jl. Alam Tujuh No.41",
                    "no_telp_pelapor": "6281586830209",
                    "keterangan_pelapor": "memasukan token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105770",
                    "waktu_lapor": "01/02/2023 16:05:40",
                    "waktu_response": "01/02/2023 16:06:28",
                    "waktu_recovery": "01/02/2023 16:12:55",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A8 No.12",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105772",
                    "waktu_lapor": "01/02/2023 16:05:57",
                    "waktu_response": "01/02/2023 16:19:42",
                    "waktu_recovery": "01/02/2023 18:13:04",
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 6802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ruben",
                    "alamat_pelapor": "JL KEJAYAAN UTARA RW No.0",
                    "no_telp_pelapor": "6282193551565",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5323020100677",
                    "waktu_lapor": "01/02/2023 16:06:16",
                    "waktu_response": "01/02/2023 16:22:02",
                    "waktu_recovery": "01/02/2023 16:26:44",
                    "durasi_response_time": 946,
                    "durasi_recovery_time": 282,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01115463455",
                    "nama_pelapor": "BP SUNARTO",
                    "alamat_pelapor": "KK CIPAGERAN ASRI BLOK E3 NO 5 JL TRINCING KEL CIPAGERAN KEC CIMAHI UTARA KOTA CIMAHI",
                    "no_telp_pelapor": "0226031580",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MEMASUKAN NO TOKEN DENGAN KETERANGAN GAGAL. PEMEBELIAN SEBELUM VKRN 43, NO METER : 01115463455, NO TOKEN : 6407 9687 2895 9783 0323. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO K5323013100475, SESUAI INFORMASI PELANGGAN, NO TOKEN MASIH GAGAL INPUT DAN BELUM ADA KONFIRMASI KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020105776",
                    "waktu_lapor": "01/02/2023 16:06:12",
                    "waktu_response": "01/02/2023 16:06:46",
                    "waktu_recovery": "01/02/2023 16:13:14",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/50",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105777",
                    "waktu_lapor": "01/02/2023 16:06:20",
                    "waktu_response": "01/02/2023 16:18:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 738,
                    "durasi_recovery_time": 33923574,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Randi Fafo",
                    "alamat_pelapor": "JL LALAMENTIK No.0 RT.39 RW.10 OEBUFU",
                    "no_telp_pelapor": "6282146131822",
                    "keterangan_pelapor": "MUTASI_K (G9923020188529:TOLONG TL) - kabel putus kwh mati di toko. Indomaret wj lalamentik depan papa johns hotel",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020105778",
                    "waktu_lapor": "01/02/2023 16:06:30",
                    "waktu_response": "01/02/2023 16:07:06",
                    "waktu_recovery": "01/02/2023 16:13:42",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PARAHIYANGAN I NO.18/20",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105782",
                    "waktu_lapor": "01/02/2023 16:06:50",
                    "waktu_response": "01/02/2023 16:07:15",
                    "waktu_recovery": "01/02/2023 16:14:30",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 435,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B14 SRP GARDEN 2 No.19 CISAUK",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105786",
                    "waktu_lapor": "01/02/2023 16:07:23",
                    "waktu_response": "01/02/2023 16:15:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 460,
                    "durasi_recovery_time": 33923789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "cuancrypto79@gmail.com",
                    "alamat_pelapor": "JLN.CEPER KAREDOK NO.116 RT:001/001 DESA:SUKASARI  KEC:SERANG BARU BEKASI",
                    "no_telp_pelapor": "085781784041",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MELAPOR PERIHAL TIDAK BISA PEMBELIAN TOKEN DENGAN NOMOR METER 56801864903 PADA P2APST TERTERA BLOCKING PEMBELIAN NAMUN TIDAK ADA NOMOR REGISTER ",
                    "media": "Email",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105788",
                    "waktu_lapor": "01/02/2023 16:07:52",
                    "waktu_response": "01/02/2023 16:20:05",
                    "waktu_recovery": "01/02/2023 18:13:21",
                    "durasi_response_time": 733,
                    "durasi_recovery_time": 6796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR AINUN",
                    "alamat_pelapor": "PR BTN ASAL MULA BLOK B13 NO 1A RT - RW - KEL TAMANLANREA INDAH KEC TAMANLANREA KOTA MAKSSAR. ACUAN: DEKAT HANS KAFE. ",
                    "no_telp_pelapor": "085242618958",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN: 43. SISA 23,78 KWH. NO TOKEN ( 3805 5350 7158 4613 8039 ). NO METER 45018201033",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020105789",
                    "waktu_lapor": "01/02/2023 16:07:53",
                    "waktu_response": "01/02/2023 17:19:44",
                    "waktu_recovery": "01/02/2023 18:52:21",
                    "durasi_response_time": 4311,
                    "durasi_recovery_time": 5557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOHAMMAD RIDWAN",
                    "alamat_pelapor": "DN SUMBERCANTING No. RT.1 RW.2 TUGUSARI",
                    "no_telp_pelapor": "6285322389032",
                    "keterangan_pelapor": "lapor keluhan isi token Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020105793",
                    "waktu_lapor": "01/02/2023 16:08:28",
                    "waktu_response": "01/02/2023 16:10:12",
                    "waktu_recovery": "01/02/2023 16:25:55",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 943,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50033",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL GARUDA NO 1 RT 12 RW 3 BINTARO JAKSEL",
                    "no_telp_pelapor": "081292796169",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA ATM BCA. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020105794",
                    "waktu_lapor": "01/02/2023 16:08:30",
                    "waktu_response": "01/02/2023 16:47:32",
                    "waktu_recovery": "01/02/2023 17:32:43",
                    "durasi_response_time": 2342,
                    "durasi_recovery_time": 2711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zainur Rahman",
                    "alamat_pelapor": "JL PD BAMBU BL M/395 RT 12/8",
                    "no_telp_pelapor": "62818607188",
                    "keterangan_pelapor": "Gagal input pulsa PLN, sudah dicoba 3x gagal terus, ada tulisan GAGAL di meteran, mohon dibantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105797",
                    "waktu_lapor": "01/02/2023 16:08:41",
                    "waktu_response": "01/02/2023 16:09:23",
                    "waktu_recovery": "01/02/2023 17:01:09",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 3106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERVIANTO",
                    "alamat_pelapor": "JL JATI 1 NO. 30 RT.2/10 KEL KEBON BAWANG KEC TANJUNG PRIUK JAKUT ",
                    "no_telp_pelapor": "081290779059",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI ,TGL  28/01/2023 DI LAKUAKN PERGANTIAN APP. INFO PELANGGAN TGL 28/01/2023 MELAKUKAN PEMBELIAN TOKEN RP.100.000,-( 5174 7034 0063 5347 3820 ) DAN RP.20.000,-(4588 5789 4389 5134 2853  )  MENGGUNAKAN ID METER  LAMA  (86004998828 ) BELUM DI INPUTKAN , PELANGGAN MENGINGKAN TOKEN TSB DI INPUTKAN PADA ID METER BARU (86231732941 ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5523020100676",
                    "waktu_lapor": "01/02/2023 16:10:16",
                    "waktu_response": "01/02/2023 16:14:32",
                    "waktu_recovery": "01/02/2023 20:43:56",
                    "durasi_response_time": 256,
                    "durasi_recovery_time": 16164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL RAYA JOGLO - - RT-5 / RW-3 KEL POS PENGUNDEN KEC KEBON JERUK JAKBAR DUNKINDONUT POS PENGUMBEN ",
                    "no_telp_pelapor": "0217210860",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT INFO PELANGGAN SUDAH BERLANGGANAN INVOICE NAMUN SAAT INI PELANGGAN BELUM MENDAPATKAN EMAIL SEJAK BULAN JANUARI 2023. PELANGGAN MINTA DIKIRIMKAN INVOICE KE EMAIL TERDAFTAR DI ID PEL 543400573498 DARI JANUARI 2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K1423020100430",
                    "waktu_lapor": "01/02/2023 16:10:22",
                    "waktu_response": "01/02/2023 16:11:20",
                    "waktu_recovery": "01/02/2023 19:34:26",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 12186,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUNARTA",
                    "alamat_pelapor": "JL RAYA CIATER   RT 5/9  NO  99 KEL CIATER KEC  SERPONG TANGSEL TOKO BANGUNAN SINAR JAYA ",
                    "no_telp_pelapor": "02175871122",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM  SISA 546.00 KWH. TERKAIT NO LPAOR K5423013105196. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105807",
                    "waktu_lapor": "01/02/2023 16:10:51",
                    "waktu_response": "01/02/2023 16:24:36",
                    "waktu_recovery": "01/02/2023 16:26:14",
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 98,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikhsan",
                    "alamat_pelapor": "jlan lasinrang",
                    "no_telp_pelapor": "6285213246459",
                    "keterangan_pelapor": "token tdk mau masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKKABATA"
                },
                {
                    "no_laporan": "K5423020105810",
                    "waktu_lapor": "01/02/2023 16:11:05",
                    "waktu_response": "01/02/2023 16:22:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 683,
                    "durasi_recovery_time": 33923344,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "FAJAR BUDI UTOMO",
                    "alamat_pelapor": "DN NGEPRINGAN No. RT.26 RW.5",
                    "no_telp_pelapor": "6285213180252",
                    "keterangan_pelapor": "MUTASI_K (G9923020188535:Meter prabayar mengeluarkan asap & bau kabel terbakar) - Meter prabayar mengeluarkan asap & bau kabel terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SALATIGA KOTA"
                },
                {
                    "no_laporan": "K5423020105816",
                    "waktu_lapor": "01/02/2023 16:11:45",
                    "waktu_response": "01/02/2023 16:16:41",
                    "waktu_recovery": "01/02/2023 17:28:44",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 4323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVIA ",
                    "alamat_pelapor": "JL MANGGA V NO 20 A RT 04/03 KEL DURI KEPA KEC KEBON JERUK JAKBAR // DEKAT BCA MANGGA RY ",
                    "no_telp_pelapor": "081361208686",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5523020100678",
                    "waktu_lapor": "01/02/2023 16:11:52",
                    "waktu_response": "01/02/2023 16:14:53",
                    "waktu_recovery": "01/02/2023 17:00:31",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 2738,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MILAN",
                    "alamat_pelapor": "JL RADEN FATAH NO 29   RT-1 / RW-10 KEL SUDIMARA SELATAN KEC CILEDUK KOTA TANGERANG LOKASI; MASUK GANG DISEBELAH HOLAND BAKERY",
                    "no_telp_pelapor": "081222359909",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 36.74. NO TOKEN : 13064278893520661582\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020105819",
                    "waktu_lapor": "01/02/2023 16:11:55",
                    "waktu_response": "01/02/2023 16:14:44",
                    "waktu_recovery": "01/02/2023 19:55:54",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 13270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01109856417",
                    "nama_pelapor": "BP YATNO ",
                    "alamat_pelapor": "KP BATU JAYA UTARA -JL PEMBANGUNAN 1 RT  2 RW  3 NO 117 KEL   BAKTI JAYA KEC BATU CEPER ACUAN ",
                    "no_telp_pelapor": "081287055377",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIRAGUKAN BEROPERASINYA .  PELANGGAN TIDAK DAPAT MEKUKAN PEMBELIAN TOKEN SISA KWH 0 NAMUN PTL  TIDAK PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105823",
                    "waktu_lapor": "01/02/2023 16:12:18",
                    "waktu_response": "01/02/2023 17:24:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4357,
                    "durasi_recovery_time": 33919597,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "achmad rizal",
                    "alamat_pelapor": "JL JL HI SAID No.0",
                    "no_telp_pelapor": "6282375510910",
                    "keterangan_pelapor": "MUTASI_K (G9923020188588:Kabel SR Putus) - kabel sr putus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020105825",
                    "waktu_lapor": "01/02/2023 16:12:30",
                    "waktu_response": "01/02/2023 16:18:18",
                    "waktu_recovery": "01/02/2023 17:48:41",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 5423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zulkarnain",
                    "alamat_pelapor": "JL JL TAMAN KEPITING NO 7 RT 1/10",
                    "no_telp_pelapor": "6281295768423",
                    "keterangan_pelapor": "pindah atau geser kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105827",
                    "waktu_lapor": "01/02/2023 16:12:44",
                    "waktu_response": "01/02/2023 16:17:14",
                    "waktu_recovery": "01/02/2023 16:18:46",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 92,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000893373",
                    "nama_pelapor": "IBU HERNAWATI",
                    "alamat_pelapor": "JLN. CINANGKA RT. 05 RW. 12 DESA JATIENDAH, KECAMATAN CILENGKRANG, KABUPATEN BANDUNG",
                    "no_telp_pelapor": "0895351890401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN TAMBAH KABEL SR DIKARENAKAN RENOVASI RUMAH DENGAN NO. KTP PENANGGUNG JAWAB 3273146202810003 AN. HERNAWATI. PEMOHON MENGAKU SEBAGAI PENANGGUNG JAWAB.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020105828",
                    "waktu_lapor": "01/02/2023 16:12:45",
                    "waktu_response": "01/02/2023 16:13:05",
                    "waktu_recovery": "01/02/2023 16:14:22",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "PR CLUSTER MALIBU JL. GAYTON No.38 PAGEDANGAN",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105829",
                    "waktu_lapor": "01/02/2023 16:12:49",
                    "waktu_response": "01/02/2023 16:18:03",
                    "waktu_recovery": "01/02/2023 17:47:55",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 5392,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZIZAH FATIN",
                    "alamat_pelapor": "JL. PEMUDA ASLI 4 NO.106, RAWAMANGUN, PULOGADUNG, KOTA ADM. JAKARTA TIMUR, DKI JAKARTA",
                    "no_telp_pelapor": "081292284514",
                    "keterangan_pelapor": "TGL 17/01/23 PROSES PB (R1T/900 VA) DENGAN NO AGENDA 541309912301170051 DAN KODE BOOKING 7774140000000285. TGL 23/01/23 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105832",
                    "waktu_lapor": "01/02/2023 16:13:07",
                    "waktu_response": "01/02/2023 16:13:24",
                    "waktu_recovery": "01/02/2023 16:14:13",
                    "durasi_response_time": 17,
                    "durasi_recovery_time": 49,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/51",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101296",
                    "waktu_lapor": "01/02/2023 16:13:12",
                    "waktu_response": "01/02/2023 16:40:59",
                    "waktu_recovery": "01/02/2023 16:52:53",
                    "durasi_response_time": 1667,
                    "durasi_recovery_time": 714,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0932316849494",
                    "nama_pelapor": "IBU GITA",
                    "alamat_pelapor": "JL MALON RT 2 RW 6 NO - KEL GUNUNGPATI KEC GUNUNGPATI KOTA SEMARANG DEKAT PONPES BAALAWI",
                    "no_telp_pelapor": "0247618752",
                    "keterangan_pelapor": "TANGGAL 30/1/2023  TUNGGAKAN REKENING JANUARI 2022 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI MOHON PTL DISAMBUNG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020105834",
                    "waktu_lapor": "01/02/2023 16:13:14",
                    "waktu_response": "01/02/2023 16:15:12",
                    "waktu_recovery": "01/02/2023 16:21:56",
                    "durasi_response_time": 118,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saipul rasyid",
                    "alamat_pelapor": "DS IDA MANGGALA No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281352105584",
                    "keterangan_pelapor": "warung sembako, R1MT mau rubah ke B1, Apa saja syaratnya, dan berapa biaya nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KANDANGAN"
                },
                {
                    "no_laporan": "K5423020105836",
                    "waktu_lapor": "01/02/2023 16:13:26",
                    "waktu_response": "01/02/2023 16:13:56",
                    "waktu_recovery": "01/02/2023 16:14:37",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 41,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "KP CIBUNAR RT04/01 PR.PANJANG",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105837",
                    "waktu_lapor": "01/02/2023 16:13:36",
                    "waktu_response": "01/02/2023 16:15:53",
                    "waktu_recovery": "01/02/2023 17:50:09",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 5656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mamik indrawati",
                    "alamat_pelapor": "Jalan mayjen di panjaitan No.15",
                    "no_telp_pelapor": "6285232068359",
                    "keterangan_pelapor": "Hari ini apa memang dilakukan pergantian meter litrik? kenapa tidak ada pemberitahuan dulu padahal baru seminggu isi pulsa 100.000 dan tiba-tiba diganti meternya dan tidak diganti pulsanya... kan sayang baru isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020105839",
                    "waktu_lapor": "01/02/2023 16:13:44",
                    "waktu_response": "01/02/2023 16:14:05",
                    "waktu_recovery": "01/02/2023 16:14:52",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.10 CISAUK",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105845",
                    "waktu_lapor": "01/02/2023 16:14:23",
                    "waktu_response": "01/02/2023 16:57:27",
                    "waktu_recovery": "01/02/2023 17:07:41",
                    "durasi_response_time": 2584,
                    "durasi_recovery_time": 614,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rezki Anggian Putra",
                    "alamat_pelapor": "JL MERDEKA SIADABUAN",
                    "no_telp_pelapor": "6285805224321",
                    "keterangan_pelapor": "Rumah tidak pernah ada orang, dan pemakaian listrik hanya lampu Led 5watt 4titik yg menyala. tagihan saya sampai Rp600.000 perbulannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020105846",
                    "waktu_lapor": "01/02/2023 16:14:39",
                    "waktu_response": "01/02/2023 16:32:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1083,
                    "durasi_recovery_time": 33922730,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "dyon trisnanto",
                    "alamat_pelapor": "Perum Bumi Karawang Baru",
                    "no_telp_pelapor": "6281284536701",
                    "keterangan_pelapor": "MUTASI_K (G9923020188545:periksa) - ada tulisan periksa di meteran prabayar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020105847",
                    "waktu_lapor": "01/02/2023 16:14:44",
                    "waktu_response": "01/02/2023 16:15:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 33923745,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Octobriano Rahadi Sirajawali",
                    "alamat_pelapor": "Jl. Soekarno - Hatta",
                    "no_telp_pelapor": "6281395111333",
                    "keterangan_pelapor": "MUTASI_K (G9923020188526:kct) - Token Gagal terisi, Padahal Nomer sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUNTOK"
                },
                {
                    "no_laporan": "K5423020105848",
                    "waktu_lapor": "01/02/2023 16:14:52",
                    "waktu_response": "01/02/2023 16:15:33",
                    "waktu_recovery": "01/02/2023 16:34:22",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 1129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adang Rodiana",
                    "alamat_pelapor": "KP NANGGEWER No.0 RT.1 RW.1 BJG SARI",
                    "no_telp_pelapor": "6285811518939",
                    "keterangan_pelapor": "gk masuk puls token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020105851",
                    "waktu_lapor": "01/02/2023 16:15:02",
                    "waktu_response": "01/02/2023 17:09:47",
                    "waktu_recovery": "01/02/2023 17:21:59",
                    "durasi_response_time": 3285,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aulya Sri Nur Prattiwi",
                    "alamat_pelapor": "DN SOKA WETAN No.0 RT.3 RW.15 MERDIKOREJ",
                    "no_telp_pelapor": "628886880233",
                    "keterangan_pelapor": "minta pin clear tamper untuk isi pulsa status kwh priksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020105854",
                    "waktu_lapor": "01/02/2023 16:15:15",
                    "waktu_response": "01/02/2023 16:17:16",
                    "waktu_recovery": "01/02/2023 21:55:45",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 20309,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "KK SERPONG CITY PARADISE BL G8 6 - RT02/ RW04 KEL. BABAKAN SETU TANG-SEL //DEKAT MALL PARADISE WALK ",
                    "no_telp_pelapor": "08122704331",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP KWH METER DIKARENAKAN RENOVASI RUMAH  MELALUI PLN 123. PEMOHON MENGAKU SEBAGAI PEMILIK PELANGGAN  MELAPOR PERIHAL TSB KEMBALI CC.54.ANRI/16:14 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105855",
                    "waktu_lapor": "01/02/2023 16:15:20",
                    "waktu_response": "01/02/2023 16:24:34",
                    "waktu_recovery": "01/02/2023 16:26:44",
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE",
                    "alamat_pelapor": "DN DESA PAMENGGER RT.02/01 KEC. JATIBARANG , PAMENGGER, JATIBARANG, KAB. BREBES, JAWA TENGAH",
                    "no_telp_pelapor": "085742034757",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 06/01/23 PROSES PB (R1MT/ 900 VA) PEMBAYARAN NO REG 5225812149452. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Email",
                    "nama_ulp": "ULP JATIBARANG (DISJATENG)"
                },
                {
                    "no_laporan": "K5323020100689",
                    "waktu_lapor": "01/02/2023 16:15:39",
                    "waktu_response": "01/02/2023 16:33:27",
                    "waktu_recovery": "01/02/2023 17:10:54",
                    "durasi_response_time": 1068,
                    "durasi_recovery_time": 2247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUNARSIH",
                    "alamat_pelapor": "KK.VILLA MUTIARA CIKARANG BLOK H 18 NO.15 RT/RW 30/10 DS.CIANTRA KEC.CIKARANG SLTN KAB.BEKASI/DKT SDIT ISLAM TAQWA",
                    "no_telp_pelapor": "6285840065344",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERGESERAN KWH METER KARENA SUDAH SELESAI RENOVASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K2323020100205",
                    "waktu_lapor": "01/02/2023 16:16:44",
                    "waktu_response": "01/02/2023 17:01:34",
                    "waktu_recovery": "01/02/2023 18:10:20",
                    "durasi_response_time": 2690,
                    "durasi_recovery_time": 4126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14203190849",
                    "nama_pelapor": "BPK FIRDAUS",
                    "alamat_pelapor": "JL.WONOREJO RT 33/0 NO 86 KEC BALIKPAPAN UTARA  KEL GUNUNG SAMARINDA KOTA BALIKPAPAN  LOKASI DEKAT PASAR MINI KAMPUNG TIMUR",
                    "no_telp_pelapor": "81347188698",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER TGL 1/2/2023 DIKARENAKAN RUSAK, MENGINFORMASIKAN MEMILIKI SISA STROOM DI APP METER LAMA (14203190849 ,R1MT / 900VA)) YAITU (-+ 60 KWH). MOHON STROOM DI APP METER  LAMA DI KONVERSIKAN KE APP METER BARU (45104261891 ,R1MT / 900VA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020105865",
                    "waktu_lapor": "01/02/2023 16:16:45",
                    "waktu_response": "01/02/2023 16:19:59",
                    "waktu_recovery": "01/02/2023 17:05:21",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 2722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitriyati",
                    "alamat_pelapor": "JL TARUNA PARAJA BHAKTI No.0 RT.1 RW.0 SUNGAI SIP",
                    "no_telp_pelapor": "6281374678109",
                    "keterangan_pelapor": "pak minta tlong ulun,,,mau minta kode meter listrik sya untuk reset tulisan periksa d meter sya sejak pagi td.tolong d kirim d no wa ulun 081374678109.ulun bisa memasukkan dgn sendiri itu kode reset meternya.tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020105867",
                    "waktu_lapor": "01/02/2023 16:16:51",
                    "waktu_response": "01/02/2023 16:54:37",
                    "waktu_recovery": "01/02/2023 18:17:58",
                    "durasi_response_time": 2266,
                    "durasi_recovery_time": 5001,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh Syahrial Setiawan",
                    "alamat_pelapor": "patampanua",
                    "no_telp_pelapor": "6282343831907",
                    "keterangan_pelapor": "daun kepala hinggap di atas kabel TM",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5323020100692",
                    "waktu_lapor": "01/02/2023 16:17:42",
                    "waktu_response": "01/02/2023 16:29:07",
                    "waktu_recovery": "01/02/2023 18:00:18",
                    "durasi_response_time": 685,
                    "durasi_recovery_time": 5471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000095149046",
                    "nama_pelapor": "IBU ALFIAH ",
                    "alamat_pelapor": "PR BUMI PARUNG PERMAI  B10 NO 20 JL RIAS PERMAI 1 KEL COGREK KEC PARUNG KAB BOGOR / DEKAT  TAMAN WISATA WANAGRIYA ",
                    "no_telp_pelapor": "083863644970",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 60010540361 TIDAK DAPAT MEMBELI TOKEN KETERANGAN BLOCKING PEMBELIAN NAMUN NO TS TIDAK DI TEMUKAN  PTL PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020105876",
                    "waktu_lapor": "01/02/2023 16:17:37",
                    "waktu_response": "01/02/2023 16:18:46",
                    "waktu_recovery": "01/02/2023 16:26:46",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fadia Agustina",
                    "alamat_pelapor": "DS MUARA PARLAMPUNGAN KEC. BATAN",
                    "no_telp_pelapor": "6282262082804",
                    "keterangan_pelapor": "lampu kami kontak kontak pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020105878",
                    "waktu_lapor": "01/02/2023 16:17:54",
                    "waktu_response": "01/02/2023 16:46:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1725,
                    "durasi_recovery_time": 33921893,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fulsai",
                    "alamat_pelapor": "DS MLATEN No. RT. 1 RW. 1 KALITIDU",
                    "no_telp_pelapor": "6281358128243",
                    "keterangan_pelapor": "MUTASI_K (G9923020188568:perlu dilakukan pemeriksaan dilokasi) - kwh meter muncul tulisan priksa 0813-5812-8243",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADANGAN"
                },
                {
                    "no_laporan": "K5423020105879",
                    "waktu_lapor": "01/02/2023 16:17:54",
                    "waktu_response": "01/02/2023 16:53:16",
                    "waktu_recovery": "01/02/2023 17:29:52",
                    "durasi_response_time": 2122,
                    "durasi_recovery_time": 2196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Beny setya nugraha",
                    "alamat_pelapor": "Kp. Sudimampir pojok rt:02/13",
                    "no_telp_pelapor": "6281572533472",
                    "keterangan_pelapor": "isi ulang token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020105881",
                    "waktu_lapor": "01/02/2023 16:18:22",
                    "waktu_response": "01/02/2023 16:24:37",
                    "waktu_recovery": "01/02/2023 16:43:48",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 1151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Kaniawati",
                    "alamat_pelapor": "JL PASIRKALIKI No.22 RT.001 RW.19 SDG SERANG",
                    "no_telp_pelapor": "6281220658823",
                    "keterangan_pelapor": "Kwh meteran nya tidak bertambah, akhir bulan desember 80000 akhir bulan januari juga masih tetap 80000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020105886",
                    "waktu_lapor": "01/02/2023 16:18:41",
                    "waktu_response": "01/02/2023 16:55:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2213,
                    "durasi_recovery_time": 33921358,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zainal Basit Hamdani",
                    "alamat_pelapor": "DS MARONG LOTENG RT. RW. MARONG",
                    "no_telp_pelapor": "6287856001422",
                    "keterangan_pelapor": "MUTASI_K (G9923020188562:cek kWh) - BOX KWH PLN BERKARAT PERLU DIGANTI DAN SEGEL MCB PLN TIDAK ADA PERLU DIPASANG.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020105887",
                    "waktu_lapor": "01/02/2023 16:18:45",
                    "waktu_response": "01/02/2023 16:19:28",
                    "waktu_recovery": "01/02/2023 16:41:58",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 1350,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/52",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105891",
                    "waktu_lapor": "01/02/2023 16:19:02",
                    "waktu_response": "01/02/2023 16:19:52",
                    "waktu_recovery": "01/02/2023 16:43:32",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 1420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "KK BSD BLOK V SEK 12-5 No.16 SERPONG",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105895",
                    "waktu_lapor": "01/02/2023 16:19:19",
                    "waktu_response": "01/02/2023 16:19:40",
                    "waktu_recovery": "01/02/2023 16:42:47",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 1387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "JL JL RAYA PLP CURUG RT3/2 SKB",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105898",
                    "waktu_lapor": "01/02/2023 16:19:27",
                    "waktu_response": "01/02/2023 16:35:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 946,
                    "durasi_recovery_time": 33922579,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rosyidatun",
                    "alamat_pelapor": "Jl",
                    "no_telp_pelapor": "6285258811561",
                    "keterangan_pelapor": "MUTASI_K (G9923020188736:perlu penanganan petugas teknik) - Kabel dari Sadeng menuju rumah, Kendor terkena Truk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020105899",
                    "waktu_lapor": "01/02/2023 16:19:30",
                    "waktu_response": "01/02/2023 16:20:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 33923471,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Meckson Patola",
                    "alamat_pelapor": "jln. Bhakti Karang RW 01 / RT 02",
                    "no_telp_pelapor": "6281529986601",
                    "keterangan_pelapor": "MUTASI_K (G9923020188530: cek) - MCB meter bertuliskan Dyle B setelah itu MCB meter off dengan sendirinya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020105901",
                    "waktu_lapor": "01/02/2023 16:19:39",
                    "waktu_response": "01/02/2023 16:20:24",
                    "waktu_recovery": "01/02/2023 16:44:12",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 1428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B6 SRP GARDEN 2 No.03 CISAUK",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105907",
                    "waktu_lapor": "01/02/2023 16:20:44",
                    "waktu_response": "01/02/2023 16:23:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 33923289,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri Wahyuni /Yuni",
                    "alamat_pelapor": "DS BANJARSARI No. RT. 0 RW. 0 PARENGAN",
                    "no_telp_pelapor": "6285218471879",
                    "keterangan_pelapor": "MUTASI_K (G9923020188539:temper menyala mohon bantuannya) - saya sudah isi pulsa listrik sampai 2 kali tapi saya masukan semua tidak bisa semua itu bagaimana ya kak ? terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020105912",
                    "waktu_lapor": "01/02/2023 16:21:01",
                    "waktu_response": "01/02/2023 16:46:57",
                    "waktu_recovery": "01/02/2023 17:42:53",
                    "durasi_response_time": 1556,
                    "durasi_recovery_time": 3356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Emy Rubiyanti",
                    "alamat_pelapor": "JL BINTARA 17 PD NURMAYA II No.6 RT.10 RW.13 BINTARA JA",
                    "no_telp_pelapor": "6281285680772",
                    "keterangan_pelapor": "meteran rumah saya gak bisa diinput nmr token yang sudah dibeli, padahal dayanya sudah mau habis.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105913",
                    "waktu_lapor": "01/02/2023 16:21:05",
                    "waktu_response": "01/02/2023 16:39:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1090,
                    "durasi_recovery_time": 33922337,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "anang hari saputra",
                    "alamat_pelapor": "Jl. Hasanwasi II No.37",
                    "no_telp_pelapor": "6287711465577",
                    "keterangan_pelapor": "MUTASI_K (G9923020188612:cek) - lampu kedip kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020105921",
                    "waktu_lapor": "01/02/2023 16:22:27",
                    "waktu_response": "01/02/2023 16:28:44",
                    "waktu_recovery": "01/02/2023 16:36:35",
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU MARTHA",
                    "alamat_pelapor": "KK TNI AU TRILOKA KAV 1 NO.7AJL AL MUNAWAR RT.01/RW.06 KEL PANCORAN KEC PANCORAN JAKSEL",
                    "no_telp_pelapor": "0214264539",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANA TGL 27/01/23 PELANGGAN MELAPORKAN ANGKA STAN 839387 SEHARUSNYA 83987. PELANGGAN MENGINGINKAN KOREKSI DIKARENAKAN PADA CATAT METER PLN MOBILE TIDAK DAPAT DIUBAH/DIKOREKSI. PELANGGAN KHAWATIR TERJADI LONJAKAN BULAN DEPAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105933",
                    "waktu_lapor": "01/02/2023 16:23:27",
                    "waktu_response": "01/02/2023 16:24:06",
                    "waktu_recovery": "01/02/2023 16:42:53",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 1127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "KK CLUSTER AZALEA BLK AZ-3 NO.29 No. GD SERPONG",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105943",
                    "waktu_lapor": "01/02/2023 16:23:50",
                    "waktu_response": "01/02/2023 16:24:14",
                    "waktu_recovery": "01/02/2023 16:43:14",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 1140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A11 No.15 BSD",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105947",
                    "waktu_lapor": "01/02/2023 16:24:09",
                    "waktu_response": "01/02/2023 16:38:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 33922400,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "stephani olivia",
                    "alamat_pelapor": "JL JLN.KENARI 8 BLOK 16 NO.132",
                    "no_telp_pelapor": "6281260474869",
                    "keterangan_pelapor": "MUTASI_K (G9923020188551:kwh periksa) - instalasi bocor token tidak bisa dipakai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020105948",
                    "waktu_lapor": "01/02/2023 16:24:12",
                    "waktu_response": "01/02/2023 16:24:31",
                    "waktu_recovery": "01/02/2023 16:43:08",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 1117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "PR CLUSTER ANANTA RESIDENCES BLOK B7 No.33 PINANG",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105950",
                    "waktu_lapor": "01/02/2023 16:24:15",
                    "waktu_response": "01/02/2023 16:26:03",
                    "waktu_recovery": "01/02/2023 21:48:48",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 19365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZKI/ rizki_wulingbintaro",
                    "alamat_pelapor": "PURI BINTARO PB 7 NO 20 RT001 RW009 KEL.SAWAH BARU KEC.CIPUTAT TANGGERANG SELATAN ",
                    "no_telp_pelapor": "081211163123",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY R3/7.700VA, PEMOHON MEMILIKI MOBIL LISTRIK WULING AIE EV LONG RANGE.",
                    "media": "Instagram",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105954",
                    "waktu_lapor": "01/02/2023 16:24:43",
                    "waktu_response": "01/02/2023 16:27:36",
                    "waktu_recovery": "01/02/2023 16:42:28",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105955",
                    "waktu_lapor": "01/02/2023 16:24:51",
                    "waktu_response": "01/02/2023 16:27:32",
                    "waktu_recovery": "01/02/2023 16:30:49",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hairul Imam Azhari",
                    "alamat_pelapor": "DN TIBU PANTUNG SERENGAT No. RT.0 RW.0",
                    "no_telp_pelapor": "6287865246456",
                    "keterangan_pelapor": "tidak bisa isi token listrik,\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020105963",
                    "waktu_lapor": "01/02/2023 16:25:37",
                    "waktu_response": "01/02/2023 16:56:59",
                    "waktu_recovery": "01/02/2023 16:59:32",
                    "durasi_response_time": 1882,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIO ",
                    "alamat_pelapor": "GG TURANG LORONG MANGGA 2 RUMAH KE 3 DUSUN 3 BANGUN SARI BARU DESA BANGUN SARI BARU TANJUNG MORAWA DELI SERDANG SUMATRA UTARA",
                    "no_telp_pelapor": "083149067069",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEBRUARI 2023 TELAH DILUNASI MELALUI BANK MANDIRI PTL MINTA DISAMBUNG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020105965",
                    "waktu_lapor": "01/02/2023 16:25:46",
                    "waktu_response": "01/02/2023 16:54:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1717,
                    "durasi_recovery_time": 33921429,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jumiati",
                    "alamat_pelapor": "Jl. Flamboyant Bawah Gg ke tiga sebelah kanan.depan gang ada",
                    "no_telp_pelapor": "6281349571239",
                    "keterangan_pelapor": "MUTASI_K (G9923020188567:-) - selalu muncul periksa di layar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020105969",
                    "waktu_lapor": "01/02/2023 16:26:30",
                    "waktu_response": "01/02/2023 16:47:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1273,
                    "durasi_recovery_time": 33921829,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Subiaman",
                    "alamat_pelapor": "Pos perlintasan kereta api ",
                    "no_telp_pelapor": "6285746764368",
                    "keterangan_pelapor": "MUTASI_K (G9923020188561:ppn) - Kabel PLN putus menggantung di atas jalur kereta api, beresiko mengenai kereta api yang lewat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020105971",
                    "waktu_lapor": "01/02/2023 16:26:35",
                    "waktu_response": "01/02/2023 16:56:39",
                    "waktu_recovery": "01/02/2023 16:59:27",
                    "durasi_response_time": 1804,
                    "durasi_recovery_time": 168,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAZLI",
                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
                    "no_telp_pelapor": "6285277051374",
                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020105977",
                    "waktu_lapor": "01/02/2023 16:27:26",
                    "waktu_response": "01/02/2023 16:33:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 383,
                    "durasi_recovery_time": 33922663,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUTU",
                    "alamat_pelapor": "BR PACUNG JL RAYA PACUNG NO 32 RT-RW- KEL DESA BATURITI KEC BATURITI KAB TABANAN",
                    "no_telp_pelapor": "081338716751",
                    "keterangan_pelapor": "MUTASI_K (G9923020188547:teknik) - MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES GESER APP KARENA SEDANG RENOVASI PEMOHON SEBAGAI PEMILIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TABANAN"
                },
                {
                    "no_laporan": "K5223020101325",
                    "waktu_lapor": "01/02/2023 16:27:27",
                    "waktu_response": "01/02/2023 16:29:19",
                    "waktu_recovery": "01/02/2023 16:36:54",
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UNSUR",
                    "alamat_pelapor": "JL PEJATEN RAYA GG SAIRAN II NO 105A RT-13 / RW-2 KEL JATI PADANG KEC PASAR MINGGU KOTA JAKARTA SELATAN//DEKAT SD SMP STRADA",
                    "no_telp_pelapor": "6287883625287",
                    "keterangan_pelapor": "TIDAK BISA MEMBELI TOKEN PTL NORMAL. SISA 107.44. PADA DATA P2APST TERDAPAT PERUBAHAN NOMOR METER DARI 14046294618 MENJADI 45105535327 NAMUN SESUAI INFORMASI PELANGGAN BELUM ADA PERGANTIAN METER",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105981",
                    "waktu_lapor": "01/02/2023 16:27:54",
                    "waktu_response": "01/02/2023 16:38:03",
                    "waktu_recovery": "01/02/2023 16:41:51",
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Resi Oky Yandra",
                    "alamat_pelapor": "DS LIWATAN PUCAT RT. RW. BEBIDAS",
                    "no_telp_pelapor": "6282139257802",
                    "keterangan_pelapor": "memasukkan token muncul kata reject padahal sesuai dengan token yg dibeli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020105982",
                    "waktu_lapor": "01/02/2023 16:27:54",
                    "waktu_response": "01/02/2023 17:37:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4156,
                    "durasi_recovery_time": 33918862,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sis Bolo",
                    "alamat_pelapor": "DN TEGAL ANYAR No. RT.001 RW.01 PUSPO",
                    "no_telp_pelapor": "6282334729212",
                    "keterangan_pelapor": "MUTASI_K (G9923020188606:padam) - meter hidup gak ada strum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020105986",
                    "waktu_lapor": "01/02/2023 16:28:42",
                    "waktu_response": "01/02/2023 17:15:19",
                    "waktu_recovery": "01/02/2023 20:33:44",
                    "durasi_response_time": 2797,
                    "durasi_recovery_time": 11905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7030899",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "JL KH MANSYUR RT004 RW001DS PANGARANGAN KEC KOTA SUMENEP KAB SUMENEP",
                    "no_telp_pelapor": "085231341325",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 23050, ST APP (saat ini) TGL 01/02/2023 = 23019. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR DAN TERKUNCI, TIDAK ADA PETUGAS DATANG SEJAK AKHIR NOV 2022). // LAPOR KEMBALI CC.52.SURYA.SM// MENGHUBUNGI KEMBALI CC.52.ROSA.SM",
                    "media": "Email",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5323020100696",
                    "waktu_lapor": "01/02/2023 16:28:40",
                    "waktu_response": "01/02/2023 16:31:16",
                    "waktu_recovery": "01/02/2023 16:54:12",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 1376,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ARI",
                    "alamat_pelapor": "JALAN AKSES PABRIK PERGUDANGAN KK. PURI DELTA ANGSAN BLOK AI NO. 6 (DEPAN BLOK AH) KEL. KASEMEN KEC. KASEMEN KOTA SERANG - BANTEN",
                    "no_telp_pelapor": "6283812365589",
                    "keterangan_pelapor": "2 TIANG LISTRIK MIRING KE ARAH RUMAH WARGA, TERJADI SUDAH 1 BULAN, DIKHWATIRKAN MENIMPA RUMAH WARGA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020105988",
                    "waktu_lapor": "01/02/2023 16:28:42",
                    "waktu_response": "01/02/2023 17:02:40",
                    "waktu_recovery": "01/02/2023 18:13:32",
                    "durasi_response_time": 2038,
                    "durasi_recovery_time": 4252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad arif",
                    "alamat_pelapor": "JL IR SUTAMI DKT SD BULUROKENG No.39 RT.0 RW.0 BULUROKENG",
                    "no_telp_pelapor": "6281242472147",
                    "keterangan_pelapor": "Token gagal terinput/tdk tertera periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020105993",
                    "waktu_lapor": "01/02/2023 16:29:09",
                    "waktu_response": "01/02/2023 16:45:48",
                    "waktu_recovery": "01/02/2023 19:02:03",
                    "durasi_response_time": 999,
                    "durasi_recovery_time": 8175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariella varendra",
                    "alamat_pelapor": "DS SUMBER MAKMUR No. RT.11 RW.4",
                    "no_telp_pelapor": "6281377606810",
                    "keterangan_pelapor": "Tambah daya sudah diproses, tp blm dikirim token. Gagal masuk pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGGALA"
                },
                {
                    "no_laporan": "K5423020106002",
                    "waktu_lapor": "01/02/2023 16:30:11",
                    "waktu_response": "01/02/2023 16:35:28",
                    "waktu_recovery": "01/02/2023 18:11:57",
                    "durasi_response_time": 317,
                    "durasi_recovery_time": 5789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "26819",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL KUBIS III A2 NO 105 RT06/ RW06 KEL PULO KEC KEB BARU JAKSEL (BELAKANG ST MRT BLOK A)",
                    "no_telp_pelapor": "081314442893",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020100425, TGL 01/02/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BTN. PTL MINTA SEGERA DISAMBUNG. LU, BELUM ADA TINDAK LANJUT CC.54.FIKRI PKL 12:52 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106006",
                    "waktu_lapor": "01/02/2023 16:30:26",
                    "waktu_response": "01/02/2023 16:39:20",
                    "waktu_recovery": "01/02/2023 17:27:53",
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 2913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus kardiyanto",
                    "alamat_pelapor": "Blok D12 - no 10",
                    "no_telp_pelapor": "6281902755262",
                    "keterangan_pelapor": "kabel PLN kurang panjang, kondisi rumah mau direnovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOSAMBI"
                },
                {
                    "no_laporan": "K5423020106009",
                    "waktu_lapor": "01/02/2023 16:30:34",
                    "waktu_response": "01/02/2023 17:54:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5029,
                    "durasi_recovery_time": 33917829,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ghonia fitria",
                    "alamat_pelapor": "DN JOGONALAN No. 0 RT.001 RW.02 JOGOSARI",
                    "no_telp_pelapor": "62895617686282",
                    "keterangan_pelapor": "MUTASI_K (G9923020188622:perlu penanganan petugas) - tidak bisa beli token listrik \\nlewat online maupun toko token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020106010",
                    "waktu_lapor": "01/02/2023 16:30:45",
                    "waktu_response": "01/02/2023 16:32:52",
                    "waktu_recovery": "01/02/2023 17:00:38",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 1666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "08973995403",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023 = 16263, ST APP TGL 01/02/2023 = 16002. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT LAPORAN K5423010202732 DAN K5223020100446. LAPOR KEMBALI.CC.54.YANTI.SM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020106013",
                    "waktu_lapor": "01/02/2023 16:30:46",
                    "waktu_response": "01/02/2023 16:31:04",
                    "waktu_recovery": "01/02/2023 16:42:36",
                    "durasi_response_time": 18,
                    "durasi_recovery_time": 692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "KK VILLA BINTANG MAS BLK C No.11 KADEMANGAN",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106014",
                    "waktu_lapor": "01/02/2023 16:31:07",
                    "waktu_response": "01/02/2023 16:31:29",
                    "waktu_recovery": "01/02/2023 16:42:21",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 652,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.09 CISAUK",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106015",
                    "waktu_lapor": "01/02/2023 16:31:20",
                    "waktu_response": "01/02/2023 16:38:13",
                    "waktu_recovery": "01/02/2023 17:15:44",
                    "durasi_response_time": 413,
                    "durasi_recovery_time": 2251,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi yudha",
                    "alamat_pelapor": "JL LETJEN B UTOYO KENTEN",
                    "no_telp_pelapor": "6282175667972",
                    "keterangan_pelapor": "migrasi kWh token blm d pasang, mhn  d tindak lanjuti untuk d pasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106016",
                    "waktu_lapor": "01/02/2023 16:31:26",
                    "waktu_response": "01/02/2023 16:31:53",
                    "waktu_recovery": "01/02/2023 16:43:22",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "JL KANO 19 No.2 KELAPA DUA",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106018",
                    "waktu_lapor": "01/02/2023 16:31:49",
                    "waktu_response": "01/02/2023 16:34:16",
                    "waktu_recovery": "01/02/2023 16:42:14",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "PR CLUSTER CALLYSTA RESIDENCE BLOK D No.09 RT.0 RW.0 PAKU JAYA",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106021",
                    "waktu_lapor": "01/02/2023 16:32:50",
                    "waktu_response": "01/02/2023 16:58:02",
                    "waktu_recovery": "01/02/2023 17:38:04",
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 2402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000049228",
                    "nama_pelapor": "IBU YUHEFNIDARWATI",
                    "alamat_pelapor": "PERUM TELAGAMAS BLOK H3/33 RT.10/14 KEL.HARAPAN BARU BEKASI 17123",
                    "no_telp_pelapor": "081210624303",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 76.527, ST AK 77.038, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 77.038. REK BELUM DILUNASI. (DIHUNI, BERPAGAR, KWH MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG).\\nPLN 123 TELAH MENJELASKAN SESUAI KETENTUAN TAGIHAN REKENING BERDASARKAN ANGKA YANG DICATAT OLEH PETUGAS NAMUN PELANGGAN KEBERATAN DAN KECEWA DIKARENAKAN TELAH MELAPORKAN ANGKA STAND ANGKA STAND (SWACAM) MELALUI APLIKASI PLN MOBILE  TGL 24/01/2023 NAMUN TIDAK DIJADIKAN DASAR PERHITUNGAN REKENING.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020106022",
                    "waktu_lapor": "01/02/2023 16:32:44",
                    "waktu_response": "01/02/2023 16:38:47",
                    "waktu_recovery": "01/02/2023 17:06:02",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 1635,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlina soangare",
                    "alamat_pelapor": "DK KEL.MANGGA DUA No.0 RT.3 RW.1 TERNATE",
                    "no_telp_pelapor": "6281327838938",
                    "keterangan_pelapor": "pengisian pulsa lampu tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106027",
                    "waktu_lapor": "01/02/2023 16:34:09",
                    "waktu_response": "01/02/2023 16:39:25",
                    "waktu_recovery": "01/02/2023 18:37:52",
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 7107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106028",
                    "waktu_lapor": "01/02/2023 16:34:12",
                    "waktu_response": "01/02/2023 16:50:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 986,
                    "durasi_recovery_time": 33921654,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HD SPI",
                    "alamat_pelapor": "Jl. Veteran No.237",
                    "no_telp_pelapor": "6289525401929",
                    "keterangan_pelapor": "MUTASI_K (G9923020188677:Ditangani unit) - Seal PLN tidak ada,\\nmohon dibantu pemasangan Seal nya\\nTower BTS Indosat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020106029",
                    "waktu_lapor": "01/02/2023 16:34:20",
                    "waktu_response": "01/02/2023 17:08:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2072,
                    "durasi_recovery_time": 33920560,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodi Gunawan",
                    "alamat_pelapor": "KP RAWA BANTENG No.0 RT.003 RW.02 LMBNG JAYA",
                    "no_telp_pelapor": "6289608323412",
                    "keterangan_pelapor": "mohon di bantu.\\npada saat isi token muncul ket reject.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020106032",
                    "waktu_lapor": "01/02/2023 16:34:33",
                    "waktu_response": "01/02/2023 16:46:43",
                    "waktu_recovery": "01/02/2023 17:32:54",
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 2771,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ACEP SAEPUDIN",
                    "alamat_pelapor": "KP SUMUR No. RT.4 RW.10",
                    "no_telp_pelapor": "6281319596437",
                    "keterangan_pelapor": "beli token tapi gak bisa dimasukin ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5523020100699",
                    "waktu_lapor": "01/02/2023 16:34:44",
                    "waktu_response": "01/02/2023 16:48:19",
                    "waktu_recovery": "01/02/2023 17:10:17",
                    "durasi_response_time": 815,
                    "durasi_recovery_time": 1318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASTRO ",
                    "alamat_pelapor": "PR VILLA LESTARI BLOK C6 NO 10 JL GG MENTAWAI KEL JAYASAMPURANA KEC SERANG BARU KAB BEKASI. LOKASI DKT PERTASHOP ",
                    "no_telp_pelapor": "6285781406532",
                    "keterangan_pelapor": "LEBIH TAGIH . STAND AKHIR REK FEBRUARI 2022 = 6500 BELUM DILUNASI, STAND APP TGL 02/01/2023  = 5812.2 . PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100704",
                    "waktu_lapor": "01/02/2023 16:35:59",
                    "waktu_response": "01/02/2023 16:38:29",
                    "waktu_recovery": "01/02/2023 17:21:04",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 2555,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "JL RAYA SEPANDE  RT-11 / RW-3 NO. -DS KAUMAN SEPANDE KEC CANDI  KAB SIDOARJO   // DISEBELAH WARUNG PB PURNAMA CAK ARDI ",
                    "no_telp_pelapor": "087877444300",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 26.76 KWH NO METER 86021214316. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. DENGAN NO 1744 2391 1246 0382 4767",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020106052",
                    "waktu_lapor": "01/02/2023 16:36:06",
                    "waktu_response": "01/02/2023 16:54:04",
                    "waktu_recovery": "01/02/2023 17:20:29",
                    "durasi_response_time": 1078,
                    "durasi_recovery_time": 1585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Christina Andriani",
                    "alamat_pelapor": "PR DEPAG BLOK G No.05 RT.2 RW.7 CIPOCOK JA",
                    "no_telp_pelapor": "6281350061209",
                    "keterangan_pelapor": "pemadaman listrik yang ke 2 dari jam 16.10",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5523020100701",
                    "waktu_lapor": "01/02/2023 16:36:30",
                    "waktu_response": "01/02/2023 16:42:52",
                    "waktu_recovery": "01/02/2023 18:22:52",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 6000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TJONG UNAIDI",
                    "alamat_pelapor": "JL. PR KEPA DURI MAS BL RR/21 RT1/4 KEL KEPADURI KEC KEBON JERUK JAKBAR / SEBELAH TANAH KOSONG",
                    "no_telp_pelapor": "081808626016",
                    "keterangan_pelapor": "TGL 01/02/23. PELANGGAN MELAPORKAN APP (APP METER RUSAK) DENGAN NO PENGADUAN:-. DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : 1326,92 KWH, NO.METER LAMA : 14433908002, NO.METER BARU : 14436349436",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106055",
                    "waktu_lapor": "01/02/2023 16:36:33",
                    "waktu_response": "01/02/2023 16:45:47",
                    "waktu_recovery": "01/02/2023 16:51:38",
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 351,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIYANI",
                    "alamat_pelapor": "JL AMPERA SEI AMBAWANG NO 13 RT 01/02 KEL AMPERA RAYA KEC SEI AMBAWANG KAB KUBU RAYA ACUAN : DEKAT POLSEK ",
                    "no_telp_pelapor": "081347686467",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23  PROSES PD (R1T/450 VA - R1T/1.300 VA) DENGAN NO REG 2110115019317, YBS MENGINGINKAN AGAR PETUGAS DAPAT MENGHUBUNGI PELANGGAN DI NO HP 081347686467 A/N IBU MARIYANI DAN MENGINGINKAN AGAR DAPAT DI REALISASIKAN SEGERA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020106058",
                    "waktu_lapor": "01/02/2023 16:36:41",
                    "waktu_response": "01/02/2023 16:44:52",
                    "waktu_recovery": "01/02/2023 16:59:58",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "128480",
                    "nama_pelapor": "BP JULIANTO",
                    "alamat_pelapor": "JL DURI BARU NO 200 RT 4 RW 7 KEL JEMBATAN BESI KEC TAMBORA JAKARTA BARAT \\nSETEMPAT ANK ESPRES.",
                    "no_telp_pelapor": "0216317742",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEBRURI 2023 = 44421 , ST APP TGL 02/01/2023  = 433976. PELANGAN MEMINTA UNTUK DAPAT SEGERA DI LAKUAKAN PENYESUAIN TERKAIT ANGKA STAND DI LOKASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106061",
                    "waktu_lapor": "01/02/2023 16:36:58",
                    "waktu_response": "01/02/2023 16:37:22",
                    "waktu_recovery": "01/02/2023 16:43:01",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 339,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "KK CLUSTER AZALEA BLK AZ-3 NO.35 No. GD SERPONG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106062",
                    "waktu_lapor": "01/02/2023 16:37:01",
                    "waktu_response": "01/02/2023 16:48:33",
                    "waktu_recovery": "01/02/2023 17:55:45",
                    "durasi_response_time": 692,
                    "durasi_recovery_time": 4032,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000906110939849",
                    "nama_pelapor": "BP HARI",
                    "alamat_pelapor": "JL CEMARA 1 NO   32A RT 01 RW 01 KEC CIKARANG SELTAN DESA CIBATU KAB BEKASI \\nACUAN LOKASI DEKAT KANDANG ANJING DI TENGAH JLN ",
                    "no_telp_pelapor": "081288067183",
                    "keterangan_pelapor": "MOHON DI TINDAKLANJUTI PELANGGAN DENGAN IDPEL/NOMETER 537212133721  BERMAKSUD MENGAJUKAN PROSES GESER APP  PELANGGAN BERSEDIA MELENGKAPI PERSYARATAN DI LOKASI. YBS SELAKU ANAK DARI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106064",
                    "waktu_lapor": "01/02/2023 16:37:14",
                    "waktu_response": "01/02/2023 16:37:33",
                    "waktu_recovery": "01/02/2023 16:42:07",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "PR CLUSTER AMARILLO VILLAGE BELDON GARDU I No.71 RT.0 RW.0 GD SERPONG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106067",
                    "waktu_lapor": "01/02/2023 16:37:31",
                    "waktu_response": "01/02/2023 17:04:55",
                    "waktu_recovery": "01/02/2023 18:45:57",
                    "durasi_response_time": 1644,
                    "durasi_recovery_time": 6062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINDRI",
                    "alamat_pelapor": "DN CINYOSOG     RT-2 / RW-1",
                    "no_telp_pelapor": "0214226185",
                    "keterangan_pelapor": "MOHON BANTUAN PENGIRIMAN INVOICE BULAN SEPTEMBER 22 SAMPAI JANUARI 23 DAN AGAR DIKIRIMKAN KE ALAMAT EMAIL GRIAARTGLASS@GMAIL.COM PELANGGAN TIDAK DAPAT DOWNLOAD INVOICE MELALUI PLN MOBILE KETERANGAN SAAT INGIN DOWNLOAD PERBAHARUI DATA DIRI MASIH DALAM PROSES PERUBAHAN NIK DAN NPWP ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020106072",
                    "waktu_lapor": "01/02/2023 16:37:33",
                    "waktu_response": "01/02/2023 16:41:39",
                    "waktu_recovery": "01/02/2023 16:44:21",
                    "durasi_response_time": 246,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "PR CLUSTER ANANTA RESIDENCES BLOK B9 No.47 PINANG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100705",
                    "waktu_lapor": "01/02/2023 16:37:45",
                    "waktu_response": "01/02/2023 16:52:33",
                    "waktu_recovery": "01/02/2023 16:59:56",
                    "durasi_response_time": 888,
                    "durasi_recovery_time": 443,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000154675",
                    "nama_pelapor": "BP RIDWAN",
                    "alamat_pelapor": "JL WINDU   NO 7 KEL MALABAR KEC LENGKONG KOTA BANDUNG 40262",
                    "no_telp_pelapor": "0222515776",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN NO IDPEL 535510020794 BERMASUD PERMOHONAN PD NAMUN TIDAK BISA DIAJUKAN DIKARENAKAN TERDAPAT PERMOHONAN DENGAN NO AGENDA 535519962206167355 MOHONKONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020106075",
                    "waktu_lapor": "01/02/2023 16:37:50",
                    "waktu_response": "01/02/2023 16:41:51",
                    "waktu_recovery": "01/02/2023 16:44:29",
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B14 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100707",
                    "waktu_lapor": "01/02/2023 16:38:06",
                    "waktu_response": "01/02/2023 17:11:16",
                    "waktu_recovery": "01/02/2023 19:45:41",
                    "durasi_response_time": 1990,
                    "durasi_recovery_time": 9265,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021912044",
                    "nama_pelapor": "BP. BAHAR ",
                    "alamat_pelapor": "KK GRIYA KINARA BLOK D NO.1   KEL. JADIMULYA KEC. GUNUNG JATI KAB. CIREBON",
                    "no_telp_pelapor": "0811240073",
                    "keterangan_pelapor": "PERMOHONAN GESER KWH METER KARENA ADA RENOVASI RUMAH. NO KTP 3209210903820004. KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020106078",
                    "waktu_lapor": "01/02/2023 16:38:14",
                    "waktu_response": "01/02/2023 16:57:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1138,
                    "durasi_recovery_time": 33921260,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Trisna Adi pramana",
                    "alamat_pelapor": "DN TAMERAN No.",
                    "no_telp_pelapor": "6281916107576",
                    "keterangan_pelapor": "MUTASI_K (G9923020188564:kct) - tidak bisa memasukan token listrik. terus muncul GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020106079",
                    "waktu_lapor": "01/02/2023 16:38:16",
                    "waktu_response": "01/02/2023 16:38:44",
                    "waktu_recovery": "01/02/2023 16:39:56",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I Made Boika Dwi Negara",
                    "alamat_pelapor": "JL DSN.TROWULAN RT06 RW02 No.",
                    "no_telp_pelapor": "6281805566441",
                    "keterangan_pelapor": "pasang baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOAGUNG"
                },
                {
                    "no_laporan": "K5423020106081",
                    "waktu_lapor": "01/02/2023 16:38:28",
                    "waktu_response": "01/02/2023 16:41:16",
                    "waktu_recovery": "01/02/2023 16:52:26",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Taufiqul Lubab",
                    "alamat_pelapor": "JL NGGONDANG No.0 RT.2 RW.3 NYATNYONO",
                    "no_telp_pelapor": "6281225604200",
                    "keterangan_pelapor": "Mohon di bantu pemindahan tarikaan SR ,,karena kabel posisi di atas lahan tersebut.\\nyang rencana lahan tersebut ingin d jadikan bangunan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020106083",
                    "waktu_lapor": "01/02/2023 16:38:34",
                    "waktu_response": "01/02/2023 16:44:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 329,
                    "durasi_recovery_time": 33922049,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ria Ratnasari",
                    "alamat_pelapor": "02",
                    "no_telp_pelapor": "6281294493372",
                    "keterangan_pelapor": "MUTASI_K (G9923020188557:cek kwh) - gagal memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020106085",
                    "waktu_lapor": "01/02/2023 16:39:02",
                    "waktu_response": "01/02/2023 16:48:07",
                    "waktu_recovery": "01/02/2023 16:54:49",
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "musrifah",
                    "alamat_pelapor": "DN GUA BARAT No.0 RT.0 RW.0 PANGEREMAN",
                    "no_telp_pelapor": "6287853799628",
                    "keterangan_pelapor": "mohon bantuannya pak diisi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106086",
                    "waktu_lapor": "01/02/2023 16:39:10",
                    "waktu_response": "01/02/2023 17:13:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2058,
                    "durasi_recovery_time": 33920284,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Lombogia",
                    "alamat_pelapor": "JL JL SISWA MC10411",
                    "no_telp_pelapor": "6282393445554",
                    "keterangan_pelapor": "MUTASI_K (G9923020188573:g) -  meter tidak bisa beli pulsa info terblokir di tempat pembelian pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020106088",
                    "waktu_lapor": "01/02/2023 16:39:37",
                    "waktu_response": "01/02/2023 16:42:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 188,
                    "durasi_recovery_time": 33922127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAYUS ",
                    "alamat_pelapor": "JL. H. MAIRIN NO.21 RT 9/3 KEL ULUJAMI KEC PESANGRAHAN JAKSEL LOKASI : SUWADARMARAYA ",
                    "no_telp_pelapor": "081314908143",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SEJAK 2 MINGGU LALU ID METER 14451386842",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106092",
                    "waktu_lapor": "01/02/2023 16:40:42",
                    "waktu_response": "01/02/2023 17:27:08",
                    "waktu_recovery": "01/02/2023 18:35:42",
                    "durasi_response_time": 2786,
                    "durasi_recovery_time": 4114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021646444",
                    "nama_pelapor": "BP AES/ IBU ELI ",
                    "alamat_pelapor": "KK KOTA SERANG BARU BLOK E71 NO 7 RT4/RW-17KEL. SUKARAGAM KEC. SERANG BARU KOTA SERANG // ACUANNYA DEKAT SD SUKARAGAM 01  ",
                    "no_telp_pelapor": "081291664871",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020104172 SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAKLANJUT, MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/2023 PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN PADA DATA P2APST TERTERA BLOCKING PEMBELIAN. PADA DATA AP2T TERDAPAT ANGSURAN NAMUN BELUM JATUH TEMPO. PTL HAMPIR PADAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K3223020100337",
                    "waktu_lapor": "01/02/2023 16:41:02",
                    "waktu_response": "01/02/2023 17:02:59",
                    "waktu_recovery": "01/02/2023 18:13:43",
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 4244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRSAN",
                    "alamat_pelapor": "JL PAO2 DP ASRI 3 RT 1 RW 1 KEL - KEC - KAB MAROS. DEKAT MASJID",
                    "no_telp_pelapor": "85373248715",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 PTL NYALA SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106093",
                    "waktu_lapor": "01/02/2023 16:40:58",
                    "waktu_response": "01/02/2023 16:44:05",
                    "waktu_recovery": "01/02/2023 18:51:23",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 7638,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "JL KP BAHARI GG 3 NO 231 RT RT-0 / RW-3",
                    "no_telp_pelapor": "02129959850",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN, TERKAIT REK FEB 23, SESUAI INFO PELANGGAN TELAH MELAKUKAN PELAPORAN CATER MANDIRI VIA PLN MOBILE TGL 24/01/23 = 64604, TGL 28/01/23 PETUGAS DATANG MELAKUKAN CATAT METER DENGAN ST METER = 64674. YBS MENGINGINKAN REK FEB 23 DI PERHITUNGKAN SESUAI DENGAN ST METER YG DIKIRIMKAN VIA PLN MOBILE TGL 24/01/23 DENGAN ST APP = 64604. REK BELUM DILUNASI, PLN 123 TELAH MENJELASKAN SESUAI DENGAN KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020106094",
                    "waktu_lapor": "01/02/2023 16:41:16",
                    "waktu_response": "01/02/2023 16:57:11",
                    "waktu_recovery": "01/02/2023 17:03:15",
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 364,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahim",
                    "alamat_pelapor": "DS PARIT 02 P. BURUNG No.0 RT.0 RW.0 P.BURUNG",
                    "no_telp_pelapor": "6281210445896",
                    "keterangan_pelapor": "mengisi token gagal terus, padahal udah masukan no token dengan benar. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMBILAHAN"
                },
                {
                    "no_laporan": "K5423020106095",
                    "waktu_lapor": "01/02/2023 16:41:24",
                    "waktu_response": "01/02/2023 17:44:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3762,
                    "durasi_recovery_time": 33918446,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "DANDUNG",
                    "alamat_pelapor": "JL PH HUSIN II No.E/9 No.0 RT. RW.",
                    "no_telp_pelapor": "6281520301955",
                    "keterangan_pelapor": "MUTASI_K (G9923020188616:APP) - kWh meter cepat habis...padahal beban pemakaian dan kVa sama dng meter yg pasca bayar tapi jauh lbh besar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020106100",
                    "waktu_lapor": "01/02/2023 16:42:11",
                    "waktu_response": "01/02/2023 16:45:38",
                    "waktu_recovery": "01/02/2023 21:04:39",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 15541,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "80211",
                    "nama_pelapor": "BP ARMI",
                    "alamat_pelapor": "JL KAMAT JATI  KK KODIM 0505 BLOK J 2 RT 3 RW 2 KEL CILILITAN KEC KAMAT JATI JAKTIM DEKAT ALFAMIDI",
                    "no_telp_pelapor": "085361759642",
                    "keterangan_pelapor": "TGL 31-01-2023  TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020106101",
                    "waktu_lapor": "01/02/2023 16:42:19",
                    "waktu_response": "01/02/2023 16:57:23",
                    "waktu_recovery": "01/02/2023 17:19:45",
                    "durasi_response_time": 904,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu indrasari",
                    "alamat_pelapor": "dusun kalianyar desa sidodadi lawang",
                    "no_telp_pelapor": "6282330170122",
                    "keterangan_pelapor": "sudah 2 bln terakhir tagihan listrik membengkak semenjak kena petir.sempat ada petugas ke rmh ngecek tp sampai skg gak datang lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5423020106106",
                    "waktu_lapor": "01/02/2023 16:42:48",
                    "waktu_response": "01/02/2023 16:45:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 33921977,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mas rudi",
                    "alamat_pelapor": "Belakang SD 57 Kota Ternate",
                    "no_telp_pelapor": "6281319121097",
                    "keterangan_pelapor": "MUTASI_K (G9923020188559:cek teknis) - Pengisian Pulsa Token pra bayar selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106107",
                    "waktu_lapor": "01/02/2023 16:43:04",
                    "waktu_response": "01/02/2023 16:51:01",
                    "waktu_recovery": "01/02/2023 16:52:15",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko",
                    "alamat_pelapor": "JL GREMET RT 52/5 RT.0 RW.0",
                    "no_telp_pelapor": "6281393114731",
                    "keterangan_pelapor": "Kenapa tagihan Bulan Januari ini lebih besar dari pada tagihan bulan Desember.. sementara pemakaian Bulan Januari lebih sedikit dari pada bulan Desember..tagihan Bulan Desember sebesar Rp.4.688.084 sementara bulan Januari sebesar Rp.6.311.278",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020106110",
                    "waktu_lapor": "01/02/2023 16:43:27",
                    "waktu_response": "01/02/2023 16:50:41",
                    "waktu_recovery": "01/02/2023 20:08:21",
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 11860,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FIKA",
                    "alamat_pelapor": "JL TIDUNG 10 STAPAK 5 NO 41, MAPPALA, RAPPOCINI, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "085394646304",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL  07/12/22 PROSES PB DENGAN NO REG 3211112059804. TGL 08/12/22 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020106114",
                    "waktu_lapor": "01/02/2023 16:43:52",
                    "waktu_response": "01/02/2023 16:45:07",
                    "waktu_recovery": "01/02/2023 16:59:52",
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TANU WINARTO ",
                    "alamat_pelapor": " JL MESJID PEKOJAN I GG 4 RT6/1 NO 38 KEL PEKOJAN KEC TAMBORA JAKBAR ACUAN BLKG KUA",
                    "no_telp_pelapor": "0811992158",
                    "keterangan_pelapor": "MOHON TIDAK LANJUT DAN PENYELESAIAN. PELANGGAN BERMAKSUD MANGAJUKAN PROSES PD 2200VA-3500VA NAMUN DATA PADA P2PST Id Pel ini masih dalam proses permohonan!. PELANGGAN MENGAKU SEBAGAI PEMILIK BANGUNAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106117",
                    "waktu_lapor": "01/02/2023 16:44:19",
                    "waktu_response": "01/02/2023 16:50:14",
                    "waktu_recovery": "01/02/2023 16:59:14",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "104580",
                    "nama_pelapor": "IBU EFI",
                    "alamat_pelapor": "JL H ENTING RT 1 RW 12 NO 56 KEL JATI WARINGIN KEC PONDOK GEDE KOTA BEKASI - JAWA BARAT. DEKAT MUSHOLLA BAITURAHMAH/SD ALAM ",
                    "no_telp_pelapor": "081280992549",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PELANGGAN TIDAK MENGETAHUI SISA KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5523020100710",
                    "waktu_lapor": "01/02/2023 16:44:36",
                    "waktu_response": "01/02/2023 16:58:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 806,
                    "durasi_recovery_time": 33921210,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01106455734",
                    "nama_pelapor": "BP SONI",
                    "alamat_pelapor": "JL. TAMBAK MAS TIMUR RT-9 / RW-5 NO. CM-145 KEL PANGGUNG LOR KEC SEMARANG UTARA KOTA SEMARANG JATENG. LOKASI: DIRUMAH CAT COKLAT",
                    "no_telp_pelapor": "087733557758",
                    "keterangan_pelapor": "MUTASI_K (G9923020188565:harap ditindaklanjuti) - TGL  31/01/2023 PENANGANAN GANGGUAN APP PRABAYAR TERTERA CALL DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5223013100738 DAN PELANGGAN SUDAH MENERIMA SURAT BERITA ACARA.  MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5323020100717",
                    "waktu_lapor": "01/02/2023 16:45:53",
                    "waktu_response": "01/02/2023 16:47:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 33921865,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL RAYA BOJONEGARA KP BAKETOL NO- RT 5/6 DS MARGAGIRI KEC BOJONEGARA KAB SERANG / SETEMPAT KLINIK HARTAMEDIKA SEBELAH PT ANGEL KANTOR POS",
                    "no_telp_pelapor": "02547850038",
                    "keterangan_pelapor": "MUTASI_K (G9923020188560:mcb rusak) - MCB KWH METER LEMAH DAYA 2200 PTL MASIH MENYALA MOHON DIBANTU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020106135",
                    "waktu_lapor": "01/02/2023 16:45:59",
                    "waktu_response": "01/02/2023 16:50:01",
                    "waktu_recovery": "01/02/2023 19:10:07",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 8406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "56602477350",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": " PERUM ALAM INDAH  BL F 1 NO  5  KEL  PORIS PLAWAD INDAH KEC CIPONDOH",
                    "no_telp_pelapor": "0811922189",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43  TIDAK MENGETAHUI SISA KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106137",
                    "waktu_lapor": "01/02/2023 16:46:09",
                    "waktu_response": "01/02/2023 16:55:31",
                    "waktu_recovery": "01/02/2023 17:42:34",
                    "durasi_response_time": 562,
                    "durasi_recovery_time": 2823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRON",
                    "alamat_pelapor": "JL HARAPAN CLUSTER GRAND PINANG HILL BLOK C NO 7 RT-5 / RW-3 KEL SUDIMARA PINANG KEC PINANG KOTA TANGERANG, BANTEN ACUAN PASAR BENGKOK",
                    "no_telp_pelapor": "081377000354",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101243",
                    "waktu_lapor": "01/02/2023 16:46:51",
                    "waktu_response": "01/02/2023 16:50:07",
                    "waktu_recovery": "01/02/2023 19:19:19",
                    "durasi_response_time": 196,
                    "durasi_recovery_time": 8952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020101070, TANGGAL 27/01/2023  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA MOBUIL BANKING BCA PTL MINTA DISAMBUNG KEMBALI, PELANGGAN SUDAH DIHUBUNGI OLEH PETUGAS NAMUN PELANGGAN TIDAK BERKENAN UNTUK DIMIGRASI KE PRABAYAR TOKEN, PELANGGAN JUGA MERAGUKAN ADANYA PENGGUNAAN LISTRIK YANG BERLEBIH SEDANGKAN PELANGGAN HANYA MENGGUNAKAN LAMPU DAN RUMAH KOSONG, UL (CC.51.AGRE)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106146",
                    "waktu_lapor": "01/02/2023 16:47:44",
                    "waktu_response": "01/02/2023 17:34:55",
                    "waktu_recovery": "01/02/2023 18:13:41",
                    "durasi_response_time": 2831,
                    "durasi_recovery_time": 2326,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "solihati",
                    "alamat_pelapor": "KP PABUARAN PONCOL No.0 RT.001 RW.11 KD.WARINGN",
                    "no_telp_pelapor": "6281316963774",
                    "keterangan_pelapor": "tidak bisa mengisi token pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020106148",
                    "waktu_lapor": "01/02/2023 16:47:56",
                    "waktu_response": "01/02/2023 16:54:25",
                    "waktu_recovery": "01/02/2023 17:10:46",
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 981,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dika Anggara",
                    "alamat_pelapor": "DS TETEINEA JAYA No.0 RT.0 RW.0 TINANGGEA",
                    "no_telp_pelapor": "6285242459412",
                    "keterangan_pelapor": "Pengamanan KWH untuk bangun rumah baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KONAWE SELATAN"
                },
                {
                    "no_laporan": "K5423020106153",
                    "waktu_lapor": "01/02/2023 16:48:54",
                    "waktu_response": "01/02/2023 18:07:52",
                    "waktu_recovery": "01/02/2023 19:40:05",
                    "durasi_response_time": 4738,
                    "durasi_recovery_time": 5533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ZAENAL",
                    "alamat_pelapor": "JL KP PULO NO 12 RT 05 RW 04 KEL KP MELAYU KEC JATI NEGARA KOTA JAKARTA TIMUR DEKAT LAYNMART",
                    "no_telp_pelapor": "081296969503",
                    "keterangan_pelapor": "MOHON UNTUK TINDAK LANJUTI UNTUK PENYAMBUNGAN PTL BERIKUT EX KEBAKARAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020106154",
                    "waktu_lapor": "01/02/2023 16:48:58",
                    "waktu_response": "01/02/2023 17:27:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2310,
                    "durasi_recovery_time": 33919444,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endar Aji Saputro",
                    "alamat_pelapor": "jl. Suparto RT 004/003 Purwosari-purwokerto (belakang toko purnama toys)",
                    "no_telp_pelapor": "6281211686894",
                    "keterangan_pelapor": "MUTASI_K (G9923020188586:app) - kWh meter anjlok dan bunyi terus semua yg menggunakan listrik sudah dimatikan saat posisi dinyalakan tetap turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5123020101246",
                    "waktu_lapor": "01/02/2023 16:49:13",
                    "waktu_response": "01/02/2023 16:51:01",
                    "waktu_recovery": "01/02/2023 19:34:46",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 9825,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP KHAMIM ",
                    "alamat_pelapor": "JL SUNAN MURIA NO- RT-3 RW-2 DN KETAPANG DS SUKORAHARJO KEC KEPANJEN KAB MALANG / DEKAT MUSHOLLAH ",
                    "no_telp_pelapor": "081398441960",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT ANGKA COUNTER PADA APP PASCABAYAR TIDAK BEROPERASI, SEJAK 30/01/2023, STAND METER TGL 01/02/2023 = 18306, PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020106159",
                    "waktu_lapor": "01/02/2023 16:50:01",
                    "waktu_response": "01/02/2023 17:22:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1963,
                    "durasi_recovery_time": 33919728,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad lana",
                    "alamat_pelapor": "DN BULUSAN No.0 RT.3 RW.6 BULU",
                    "no_telp_pelapor": "6285893011634",
                    "keterangan_pelapor": "MUTASI_K (G9923020188583:CT ) - periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5423020106160",
                    "waktu_lapor": "01/02/2023 16:50:06",
                    "waktu_response": "01/02/2023 16:55:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 33921346,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masni",
                    "alamat_pelapor": "DN KEDATUK No. BAKAN",
                    "no_telp_pelapor": "6287878465685",
                    "keterangan_pelapor": "MUTASI_K (G9923020188563:KCT) - Gakbisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020106165",
                    "waktu_lapor": "01/02/2023 16:50:54",
                    "waktu_response": "01/02/2023 17:08:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 33920604,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUKARJIYANA",
                    "alamat_pelapor": "PR GRAHA BTP C RT.0 RW.0 BTP",
                    "no_telp_pelapor": "6285100022320",
                    "keterangan_pelapor": "MUTASI_K (G9923020188570:kwh periksa) - 32119395963 kWh di layar tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106166",
                    "waktu_lapor": "01/02/2023 16:50:55",
                    "waktu_response": "01/02/2023 17:27:21",
                    "waktu_recovery": "01/02/2023 17:55:37",
                    "durasi_response_time": 2186,
                    "durasi_recovery_time": 1696,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Manin S",
                    "alamat_pelapor": "KP GEMPOL No.0 RT.8 RW.4 SUKADAMI",
                    "no_telp_pelapor": "6281284133955",
                    "keterangan_pelapor": "ngga bisa beli pulsa token listrik sudah padam .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106167",
                    "waktu_lapor": "01/02/2023 16:51:07",
                    "waktu_response": "01/02/2023 16:55:50",
                    "waktu_recovery": "01/02/2023 19:00:21",
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 7471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagianpengaduan@jakarta.go.id",
                    "alamat_pelapor": "AEON MALL JGC - JL. JKT GARDEN CITY BOULEVARD NO.1, RT.8/RW.6, CAKUNG TIM., KEC. CAKUNG, KOTA JAKARTA TIMUR, DAERAH KHUSUS IBUKOTA JAKARTA 13910",
                    "no_telp_pelapor": "0",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, INFO PELANGGAN BERULANG KALI TERKENDALA CAS MOBIL LISTRIK DI SPBKLU AREA TSB NAMUN GAGAL. PELANGGAN INGIN AGAR DILAKUKAN PENAMBAHAN 4 MESIN CHARGING. MOHON DAPAT DILAKUKAN PENANGANAN SESUAI KETENTUAN. #BAGIANPENGADUAN-LAPOR.GO.ID",
                    "media": "Email",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106169",
                    "waktu_lapor": "01/02/2023 16:51:08",
                    "waktu_response": "01/02/2023 18:02:26",
                    "waktu_recovery": "01/02/2023 18:20:45",
                    "durasi_response_time": 4278,
                    "durasi_recovery_time": 1099,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIMA BAHAR",
                    "alamat_pelapor": "JL PD KASTURI  NO.- RT.001/11  KEL.BATU MERAH KEC. SIRIMAU KAB. MALUKU ",
                    "no_telp_pelapor": "085240194894",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JANUARI DAN BK TELAH DI LUNASI MOHON PTL DI SAMBUNG ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5423020106170",
                    "waktu_lapor": "01/02/2023 16:51:05",
                    "waktu_response": "01/02/2023 16:53:44",
                    "waktu_recovery": "01/02/2023 17:02:52",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rere wicitra",
                    "alamat_pelapor": "DN SUMBER AWAN DS TUYOMARTO No.0 RT.12 RW.3 SINGOSARI",
                    "no_telp_pelapor": "6281357580999",
                    "keterangan_pelapor": "kode token tidak bisa di input, gagal terus. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020106171",
                    "waktu_lapor": "01/02/2023 16:51:09",
                    "waktu_response": "01/02/2023 17:02:41",
                    "waktu_recovery": "01/02/2023 17:56:16",
                    "durasi_response_time": 692,
                    "durasi_recovery_time": 3215,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kamila Nurhasanah",
                    "alamat_pelapor": "KP GIRIASIH No.0 RT.002 RW.01 CIBAYAWAK",
                    "no_telp_pelapor": "6285722033034",
                    "keterangan_pelapor": "kWh periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K5123020101251",
                    "waktu_lapor": "01/02/2023 16:52:02",
                    "waktu_response": "01/02/2023 17:37:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2747,
                    "durasi_recovery_time": 33918823,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINUL",
                    "alamat_pelapor": "JL.- NO.- DN KEBONSAWO RT-3 / RW-3 DS KEBONCANDI KEC. GONDANGWETAN KAB. PASURUAN >> DEKAT DENGAN JL. RAYA",
                    "no_telp_pelapor": "085806696675",
                    "keterangan_pelapor": "MUTASI_K (G9923020188608:padam) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA SISA KWH 18.0 DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106177",
                    "waktu_lapor": "01/02/2023 16:52:25",
                    "waktu_response": "01/02/2023 16:58:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 378,
                    "durasi_recovery_time": 33921169,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BRIAN",
                    "alamat_pelapor": "KOMPLEK PURI KRANJI REGENCY JALAN PURI 7 BLOK C6 NO 9 JAKASAMPURNA BEKASI BARAT 17145 PROVINSI JAWA BARAT (DEPAN KOMPLEK ADA INDOMART)",
                    "no_telp_pelapor": "08128558052 ",
                    "keterangan_pelapor": "MUTASI_K (G9923020188569:cek kabel sr) - MOHON PERIKSA JARINGAN KELISTRIKAN. SESUAI INFO PELANGGAN KABEL SR (MILIK TETANGGA) MENEMPEL PADA RUMAH PELANGGAN. PELANGGAN MENGINGINKAN TINDAK LANJUT ATAU PENAMBAHAN TIANG AGAR KABEL TERSEBUT TIDAK MENEMPEL PADA BANGUNAN PERSIL PELANGGAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100333",
                    "waktu_lapor": "01/02/2023 16:52:45",
                    "waktu_response": "01/02/2023 17:29:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2226,
                    "durasi_recovery_time": 33919301,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MERY",
                    "alamat_pelapor": "JL PASAR III KRAKATAU KOMPLEK SEHATI  NO.92II PSR III  RT0 RW0 KEL- KEC- KOTA MEDAN ACUAN : DEKAT INDOMARET ",
                    "no_telp_pelapor": "081266886160",
                    "keterangan_pelapor": "MUTASI_K (G9923020188595:c) - PELANGGAN TIDAK DAPAT INPUT NO TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 1899 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020106186",
                    "waktu_lapor": "01/02/2023 16:53:15",
                    "waktu_response": "01/02/2023 17:32:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2328,
                    "durasi_recovery_time": 33919169,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "adisti sesaria",
                    "alamat_pelapor": "JL JL KEMANDORAN I KAV RT5/16-26",
                    "no_telp_pelapor": "6285710386783",
                    "keterangan_pelapor": "MUTASI_K (G9923020188600:pelanggan ingin bantuan buka segel utk kwh baru) - butuh bantuan buka segel untuk koneksikan kwh meteran instalasi baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100722",
                    "waktu_lapor": "01/02/2023 16:53:45",
                    "waktu_response": "01/02/2023 17:00:32",
                    "waktu_recovery": "01/02/2023 17:04:01",
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 209,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU KRISTIN",
                    "alamat_pelapor": "JL  KAV POLRI PR CILAMBAR  BLOK A21 NO. 481B KEL CILAMBAR KEC GROGOL PETAMBURAN KOTA JAKARTA BARAT ",
                    "no_telp_pelapor": "083893823349",
                    "keterangan_pelapor": "PELANGGAN TERLAMBAT MELAKUKAN PEMBAYARAN BULAN NOVEMBER NAMUN PADA DATA SUDAH ADA PEMBAYARAN. DAN MOHON INFORMASIKAN KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106189",
                    "waktu_lapor": "01/02/2023 16:53:52",
                    "waktu_response": "01/02/2023 16:57:24",
                    "waktu_recovery": "01/02/2023 17:17:03",
                    "durasi_response_time": 212,
                    "durasi_recovery_time": 1179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Listanto",
                    "alamat_pelapor": "RT 3 RW 8",
                    "no_telp_pelapor": "6285731520800",
                    "keterangan_pelapor": "pindah golongan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020106190",
                    "waktu_lapor": "01/02/2023 16:54:17",
                    "waktu_response": "01/02/2023 16:55:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 33921349,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUTIA",
                    "alamat_pelapor": "JL THOMSON RAYAPR CLUSTER THOMSON RAYA NO 17  KEL MEDANG KEC PAGEDANGAN KAB TANGERANG (DEKAT KAMPUS UMN)",
                    "no_telp_pelapor": "082273833158",
                    "keterangan_pelapor": "MUTASI_K (G9923020188712:tlg cek) - KELUHAN BERULANG : K5423020102899, MOHON BANTUAN DAN PENYELESAIAN. TGL 24/01/2023 PELANGGAN DENGAN ID METER 45033585113 MEMBELI TOKEN SEBESAR RP. 500.000,- DAN NO TOKEN 73696859912304672563 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA USED. INFO PETUGAS SEBELUMNYA YG DATANG AKAN DIHUBUNGI DIBERIKAN KODE TOKEN YG BARU NAMUN BELUM ADA TINDAKLANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100723",
                    "waktu_lapor": "01/02/2023 16:54:54",
                    "waktu_response": "01/02/2023 17:00:06",
                    "waktu_recovery": "01/02/2023 17:02:17",
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK YANTO",
                    "alamat_pelapor": "JL NYENGSERED NO 11 i RT 2/2 KEL PELINDUNG HEWAN KEC ASTANA ANYAR KOTA BANDUNG  /SAMPING SALON RIZKI ",
                    "no_telp_pelapor": "085100748696",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO IDPEL 535515545788 MENGAJUKAN PERGESERAN KABEL SR DIKARENAKAN RENOVASI BANGUNAN , MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020106200",
                    "waktu_lapor": "01/02/2023 16:54:57",
                    "waktu_response": "01/02/2023 17:04:26",
                    "waktu_recovery": "01/02/2023 18:20:46",
                    "durasi_response_time": 569,
                    "durasi_recovery_time": 4580,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cory Cika",
                    "alamat_pelapor": "Taman Cilegon Indah RT 07 RW 05 cluster Catalonia blok G8 no 12 ",
                    "no_telp_pelapor": "628111119698",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020106203",
                    "waktu_lapor": "01/02/2023 16:55:03",
                    "waktu_response": "01/02/2023 17:00:23",
                    "waktu_recovery": "01/02/2023 17:03:54",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTIYONO ",
                    "alamat_pelapor": "KAV POLRI JL - BL A 19 101 KEL JELAMBAR KEC GROGOL PETAMBURAN KOTA JAKARTA BARAT // ACUAN: SETEMPAT MATERIAL GUNUNG MADU ",
                    "no_telp_pelapor": "082122503337",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) NO. METER 01103369615. DENGAN NO. TOKEN 2715 7897 1974 8571 5184 DAN\\n2368 2764 3881 7682 2483",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106204",
                    "waktu_lapor": "01/02/2023 16:55:35",
                    "waktu_response": "01/02/2023 18:18:54",
                    "waktu_recovery": "01/02/2023 18:30:09",
                    "durasi_response_time": 4999,
                    "durasi_recovery_time": 675,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syafar Uddin",
                    "alamat_pelapor": "JL NAROGONG SAKTI VIII F42 No.15 RT.6 RW.13 PENGASINAN",
                    "no_telp_pelapor": "6285319195558",
                    "keterangan_pelapor": "tidak bisa isi token dengan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106208",
                    "waktu_lapor": "01/02/2023 16:56:03",
                    "waktu_response": "01/02/2023 16:58:58",
                    "waktu_recovery": "01/02/2023 17:09:24",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 626,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "CLUSTER SIENA BLOK B NO 6 JL. REMBANG RT. 06/ RW. 05 KEL. JATIRASA KEC. JATIASIH KOTA BEKASI JAWA BARAT. ",
                    "no_telp_pelapor": "081314151678",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 86007744815 MEMBELI TOKEN DI APL SETEMPAT SEBESAR RP. 1.000.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106210",
                    "waktu_lapor": "01/02/2023 16:56:23",
                    "waktu_response": "01/02/2023 17:12:42",
                    "waktu_recovery": "01/02/2023 17:33:02",
                    "durasi_response_time": 979,
                    "durasi_recovery_time": 1220,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "raydianda",
                    "alamat_pelapor": "DS PAYA BAKUNG BLOK 2 No.0",
                    "no_telp_pelapor": "6285283807943",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020106214",
                    "waktu_lapor": "01/02/2023 16:56:38",
                    "waktu_response": "01/02/2023 17:24:37",
                    "waktu_recovery": "01/02/2023 19:22:07",
                    "durasi_response_time": 1679,
                    "durasi_recovery_time": 7050,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUAN",
                    "alamat_pelapor": "JL KOMP BUMI ASRI G/11 No.0",
                    "no_telp_pelapor": "6283160718881",
                    "keterangan_pelapor": "kwh macet minta ganti baru ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K1623020100004",
                    "waktu_lapor": "01/02/2023 16:56:51",
                    "waktu_response": "01/02/2023 17:07:20",
                    "waktu_recovery": "01/02/2023 17:09:58",
                    "durasi_response_time": 629,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EPI KAMARTAMI",
                    "alamat_pelapor": "JL RAYA KELAPA",
                    "no_telp_pelapor": "085267586993",
                    "keterangan_pelapor": "PERMOHONAN GESER APP METER MAU RENOVASI RUMAH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K5423020106218",
                    "waktu_lapor": "01/02/2023 16:56:56",
                    "waktu_response": "01/02/2023 16:59:08",
                    "waktu_recovery": "01/02/2023 18:14:05",
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 4497,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdurrahman",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR No.23 RT.9 RW.9 JT MAKMUR",
                    "no_telp_pelapor": "6282111492462",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106219",
                    "waktu_lapor": "01/02/2023 16:57:17",
                    "waktu_response": "01/02/2023 17:03:57",
                    "waktu_recovery": "01/02/2023 19:19:06",
                    "durasi_response_time": 400,
                    "durasi_recovery_time": 8109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wandom sas",
                    "alamat_pelapor": "KP JUBLEGAN No.0 RT.003 RW.15 PANGALENGA",
                    "no_telp_pelapor": "6282117524164",
                    "keterangan_pelapor": "posisi MCB kWh off...tapi masih ada setrum cukup besar..mohon bantuan petugas.trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020106222",
                    "waktu_lapor": "01/02/2023 16:57:40",
                    "waktu_response": "01/02/2023 17:37:21",
                    "waktu_recovery": "01/02/2023 18:49:26",
                    "durasi_response_time": 2381,
                    "durasi_recovery_time": 4325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP LUTFI",
                    "alamat_pelapor": "JL KP CILUNGUP I RT3/12 NO 28 KEL DUREN SAWIT KEC DUREN SAWIT JAKARTA TIMUR / ACUAN BENGKEL KIRANTI POWER STERING",
                    "no_telp_pelapor": "082114586247",
                    "keterangan_pelapor": "GAGAL INPUT NO TOKEN SETELAH UPDATE VKRN 43 (PTL MENYALA SISA KWH 15.77 KWH)\\nNO TOKEN 0125 6972 2478 5359 7021\\n(R3T / 10600)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106227",
                    "waktu_lapor": "01/02/2023 16:58:10",
                    "waktu_response": "01/02/2023 18:19:35",
                    "waktu_recovery": "01/02/2023 18:37:43",
                    "durasi_response_time": 4885,
                    "durasi_recovery_time": 1088,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002632119",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "SETEMPAT TOKO KING MOTOR SPOT JL JATI MULYA RAYA BLOK  D NO.13  RT 01 /13 KEL JATIMULYA KEC TAMBUN SELATAN BEKASI, ",
                    "no_telp_pelapor": "02182437682",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP, PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106232",
                    "waktu_lapor": "01/02/2023 16:58:32",
                    "waktu_response": "01/02/2023 17:09:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 631,
                    "durasi_recovery_time": 33920549,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HIDAYAT",
                    "alamat_pelapor": "JL BLKG UT KM 13 No.0 RT.0 RW.0 SORONG",
                    "no_telp_pelapor": "6282396746126",
                    "keterangan_pelapor": "MUTASI_K (G9923020188571:cek) - 0785-9375-5612-5025-3398/PERUM KENCANA 2 NO 11/R1/1300 VA/13,50 TOKEN GAGAL INPUT, BANTU SEGERA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SORONG KOTA"
                },
                {
                    "no_laporan": "K5523020100724",
                    "waktu_lapor": "01/02/2023 16:58:38",
                    "waktu_response": "01/02/2023 17:02:11",
                    "waktu_recovery": "01/02/2023 17:22:10",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 1199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD",
                    "alamat_pelapor": " JL JABIR NO 123 C RT 4 RW 7 KEL RAGUNAN KEC PASAR MINGGU JAKARTA SELATAN",
                    "no_telp_pelapor": "6285779264127",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = ± 80.---\\nNO TOKEN :-----",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106234",
                    "waktu_lapor": "01/02/2023 16:58:46",
                    "waktu_response": "01/02/2023 17:42:03",
                    "waktu_recovery": "01/02/2023 17:59:38",
                    "durasi_response_time": 2597,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edih",
                    "alamat_pelapor": "KP KOLEKSI RT 02/07 CURUG No. CURUG WETA",
                    "no_telp_pelapor": "6281398883004",
                    "keterangan_pelapor": "kWh meter gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106240",
                    "waktu_lapor": "01/02/2023 16:59:22",
                    "waktu_response": "01/02/2023 17:35:09",
                    "waktu_recovery": "01/02/2023 19:52:13",
                    "durasi_response_time": 2147,
                    "durasi_recovery_time": 8224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NYOMAN ",
                    "alamat_pelapor": "PERUM TAMAN PAGELARAN JL. ARWANA I BLOK AA-1 NO.3 RT.5/1, KEL PADASUKA, KEC CIOMAS, KAB. BOGOR, JAWA BARAT. ",
                    "no_telp_pelapor": "085218051175",
                    "keterangan_pelapor": "TGL 19/12/22 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA 538319912212188819 DAN NO REG 5383112168175. TGL 20/12/22 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020106246",
                    "waktu_lapor": "01/02/2023 16:59:51",
                    "waktu_response": "01/02/2023 17:04:25",
                    "waktu_recovery": "01/02/2023 17:08:32",
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sirrul hayati",
                    "alamat_pelapor": "DN BERIRI JARAK SELATAN-BERI No. RT.0 RW.0",
                    "no_telp_pelapor": "6283833129269",
                    "keterangan_pelapor": "tidak dapat memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020106250",
                    "waktu_lapor": "01/02/2023 17:00:13",
                    "waktu_response": "01/02/2023 17:05:09",
                    "waktu_recovery": "01/02/2023 17:53:52",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 2923,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM HANAFI ",
                    "alamat_pelapor": "JL.SMK PELITA GAMA RT 01 RW - NIPAH-NIPAH, PENAJAM, KAB. PENAJAM PASER UTARA, KALIMANTAN TIMUR  ACUAN LOKASI SEBELUM SMK PELITA GAMA DAN SAMPING RUMAH RT 01",
                    "no_telp_pelapor": "082157018779",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 24/01/23 PEMBAYARAN PROSES PB DAYA R1MT/900  DENGAN NO REG  2322012042219. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PETUNG"
                },
                {
                    "no_laporan": "K5423020106252",
                    "waktu_lapor": "01/02/2023 17:00:33",
                    "waktu_response": "01/02/2023 17:43:29",
                    "waktu_recovery": "01/02/2023 19:10:35",
                    "durasi_response_time": 2576,
                    "durasi_recovery_time": 5226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "PR ALAM INDAH BLOK G1 NO.5 RT 1/7 KEL CIPONDOH KEC PORIS PLAWAD INDAH KOTA TANGERANG BANTEN",
                    "no_telp_pelapor": "082211142817",
                    "keterangan_pelapor": "PELANGGAN BERMAKSUD MENGAJUKAN PROSES PINDAH APP. PEMOHON MENGAKU SEBAGAI PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K1223020100338",
                    "waktu_lapor": "01/02/2023 17:01:03",
                    "waktu_response": "01/02/2023 17:56:09",
                    "waktu_recovery": "01/02/2023 18:00:20",
                    "durasi_response_time": 3306,
                    "durasi_recovery_time": 251,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIHOTANG ",
                    "alamat_pelapor": "DN DUSUN NANGGUMBA,PURBA BERSATU , PURBA BERSATU, PAKKAT, KAB. HUMBANG HASUNDUTAN, SUMATERA UTARA",
                    "no_telp_pelapor": "085359377700",
                    "keterangan_pelapor": "MOHON INFORMASI DANPENJELASAN PROSES PB I2/164000. METERAN SUDAH DIPASANG NAMUN BELUM DIALIRI LISTRIK DIKARENAKAN KABEL SR BELUM TERSEDIA MOHON DIPASANG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DOLOK SANGGUL"
                },
                {
                    "no_laporan": "K5423020106258",
                    "waktu_lapor": "01/02/2023 17:01:38",
                    "waktu_response": "01/02/2023 17:14:38",
                    "waktu_recovery": "01/02/2023 18:23:56",
                    "durasi_response_time": 780,
                    "durasi_recovery_time": 4158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILSON",
                    "alamat_pelapor": "ALAMAT LOKASI : PR RUKAN CORDOBA JL GREEN LIKE CITY BOLOUVARD BLOK F NO 10 KEL PETIR KEC CIPONDOH KOTA TENGERANG BANTEN 15147",
                    "no_telp_pelapor": "08128988000",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD (B2 / 16500 VA-B2/33.000 VA). PEMOHON MENGAKU SEBAGAI PEMILIK DIPERSIL TSB. PLN 123 BELUM BISA PROSES. PADA DATA AP2T TERTERA Gagal, IDPEL 546301818992 belum diproses Pengembalian Sisa kWh atas Agenda Permohonan : 546309922212211331. Silakan proses Pengembalian kWh Sisa terlebih dahulu.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106259",
                    "waktu_lapor": "01/02/2023 17:01:40",
                    "waktu_response": "01/02/2023 17:03:55",
                    "waktu_recovery": "01/02/2023 17:08:16",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Isti Malasari",
                    "alamat_pelapor": "DN GN. MALANG No. RT.0 TIRTANADI,",
                    "no_telp_pelapor": "6281935103515",
                    "keterangan_pelapor": "tidak bisa masuk token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020106262",
                    "waktu_lapor": "01/02/2023 17:02:20",
                    "waktu_response": "01/02/2023 17:27:36",
                    "waktu_recovery": "01/02/2023 18:36:08",
                    "durasi_response_time": 1516,
                    "durasi_recovery_time": 4112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ani maryani",
                    "alamat_pelapor": "KK MUTIARA BKS JY D16 No.12 RT.000 RW.00 CIBARUSAH",
                    "no_telp_pelapor": "6282110927260",
                    "keterangan_pelapor": "kami menggunakan listrik yg 450kwh, kok udah 5 bln bayarannya gede terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106264",
                    "waktu_lapor": "01/02/2023 17:02:41",
                    "waktu_response": "01/02/2023 17:50:30",
                    "waktu_recovery": "01/02/2023 20:59:33",
                    "durasi_response_time": 2869,
                    "durasi_recovery_time": 11343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRUDIN ",
                    "alamat_pelapor": "JL KP GEMBONG MASJID DS GEMBONG RT-03/ RW-01 KEC BALARAJA KAB TANGERANG ACUAN LAPANGAN MERAH ",
                    "no_telp_pelapor": "088294361694",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 52.82 KWH  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K1423020100475",
                    "waktu_lapor": "01/02/2023 17:02:47",
                    "waktu_response": "01/02/2023 18:20:18",
                    "waktu_recovery": "01/02/2023 19:47:15",
                    "durasi_response_time": 4651,
                    "durasi_recovery_time": 5217,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14261140389",
                    "nama_pelapor": "BP CESAR",
                    "alamat_pelapor": "JL. PAKIS BARAT 2 KOMP. PONDOK HIJAU BLOK. C2 NO. 17 KEL. PENGASIN KEC, RAWA LAMBU. BEKASI. LOKASI : DIDEKAT PATUNG KUDA",
                    "no_telp_pelapor": "087877911123",
                    "keterangan_pelapor": "MOHON BANTUAN DAN TINDAK LANJUT, INFO PELANGGAN SAAT INI NO METER TERBLOKIR. SAAT DILAKUKAN PENGECEKAN SISTEM TIDAK TERTERA TAGIHAN SUSULAN. DENGAN NO METER 14261140389 DAN SISA KWH = 4.7.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106271",
                    "waktu_lapor": "01/02/2023 17:03:32",
                    "waktu_response": "01/02/2023 17:15:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 725,
                    "durasi_recovery_time": 33920155,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rangga Tanuwijaya",
                    "alamat_pelapor": "DS GROGOL No.0 RT.3 RW.2 TULANGAN",
                    "no_telp_pelapor": "6285103020538",
                    "keterangan_pelapor": "MUTASI_K (G9923020188574:mohon maaf sebelumny permohonan pelanggan diterima) - Setelah Isi Token Listrik Dalam Rumah Tidak Menyala. karena rumah sempat di tinggal -/+1bln.\\napakah perlu aktivasi?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020106277",
                    "waktu_lapor": "01/02/2023 17:04:07",
                    "waktu_response": "01/02/2023 17:38:23",
                    "waktu_recovery": "01/02/2023 18:49:03",
                    "durasi_response_time": 2056,
                    "durasi_recovery_time": 4240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmadkusen",
                    "alamat_pelapor": "KP SETU No. RT.1 RW.1 BINTARA",
                    "no_telp_pelapor": "6289664015464",
                    "keterangan_pelapor": "pengisian token listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106282",
                    "waktu_lapor": "01/02/2023 17:04:38",
                    "waktu_response": "01/02/2023 17:15:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 33920162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAMZAMI",
                    "alamat_pelapor": "DN LEKE DALAM No.",
                    "no_telp_pelapor": "6285967069569",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106285",
                    "waktu_lapor": "01/02/2023 17:05:14",
                    "waktu_response": "01/02/2023 17:53:10",
                    "waktu_recovery": "01/02/2023 18:41:01",
                    "durasi_response_time": 2876,
                    "durasi_recovery_time": 2871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "reni rosmawati",
                    "alamat_pelapor": "KP SARTEMBONG No.0 RT.003 RW.06 JELEKONG",
                    "no_telp_pelapor": "6285797204651",
                    "keterangan_pelapor": "tombol meteran token eror. jika tekan tombol 2,yang terbaca angka 1. jika tekan tombol 0 terbaca hapus/backspace .sehingga pengisian pulsa token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5423020106292",
                    "waktu_lapor": "01/02/2023 17:05:57",
                    "waktu_response": "01/02/2023 17:46:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2409,
                    "durasi_recovery_time": 33918326,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHNAN",
                    "alamat_pelapor": "pengenem lauq",
                    "no_telp_pelapor": "6287888846885",
                    "keterangan_pelapor": "MUTASI_K (G9923020188615:kct) - KWH GAGAL TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5523020100729",
                    "waktu_lapor": "01/02/2023 17:06:45",
                    "waktu_response": "01/02/2023 17:35:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1704,
                    "durasi_recovery_time": 33918983,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPARLAN ",
                    "alamat_pelapor": "DN PENAGGAK RT.02 RW.0 NO.0 DESA MIDANG KAEC GUNUNG SARIKAB LOMBOK BARAT NTB ACUAN LOKASI DEKAT SDN 3 MIDANG",
                    "no_telp_pelapor": "087848786875",
                    "keterangan_pelapor": "MUTASI_K (G9923020188602:kct) - 1 APP PRABAYAR  TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 15.7 KWH. NOMER TOKEN 1510.6278.2392.0153.6821 IDMETER 45054606509\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020106301",
                    "waktu_lapor": "01/02/2023 17:06:53",
                    "waktu_response": "01/02/2023 17:43:43",
                    "waktu_recovery": "01/02/2023 20:17:47",
                    "durasi_response_time": 2210,
                    "durasi_recovery_time": 9244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "denny setiawan",
                    "alamat_pelapor": "JL JL SATRIA TANGERANG",
                    "no_telp_pelapor": "6281511244472",
                    "keterangan_pelapor": "led temper di kwh meter menyala orange apakah tidak berbahaya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106302",
                    "waktu_lapor": "01/02/2023 17:07:02",
                    "waktu_response": "01/02/2023 17:19:37",
                    "waktu_recovery": "01/02/2023 17:44:22",
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 1485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. Riski A. Karim",
                    "alamat_pelapor": "KP JAMBULA No.0 RT.6 RW.3 TERNATE",
                    "no_telp_pelapor": "6282195644413",
                    "keterangan_pelapor": "tidak bisa isi pulsa listrik, selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106305",
                    "waktu_lapor": "01/02/2023 17:07:08",
                    "waktu_response": "01/02/2023 17:13:50",
                    "waktu_recovery": "01/02/2023 19:27:07",
                    "durasi_response_time": 402,
                    "durasi_recovery_time": 7997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mulia",
                    "alamat_pelapor": "Jalan Handil lima",
                    "no_telp_pelapor": "6285654040702",
                    "keterangan_pelapor": "Token listrik sudah terpakai tapi belum masuk di kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K5423020106308",
                    "waktu_lapor": "01/02/2023 17:07:32",
                    "waktu_response": "01/02/2023 17:11:04",
                    "waktu_recovery": "01/02/2023 17:33:29",
                    "durasi_response_time": 212,
                    "durasi_recovery_time": 1345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000005553",
                    "nama_pelapor": "IBU SHEILA",
                    "alamat_pelapor": "PR TAMAN TITIAN INDAH BLOK Z3 NO 4 RT 06/12 KEL KALIBARU KEC MEDAN SATRIA KOTA BEKASI// SETEMPAT RUMAH PALING UJUNG ",
                    "no_telp_pelapor": "0218859181",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 29/01/23 PETUGAS SUDAH DATANG ATAS LAPORAN TERKAIT G5423012906189 DAN DIINFORMASIKAN NO TOKEN TSB AKAN DILAKUKAN PERGANTIAN NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020106310",
                    "waktu_lapor": "01/02/2023 17:07:25",
                    "waktu_response": "01/02/2023 17:34:58",
                    "waktu_recovery": "01/02/2023 17:45:20",
                    "durasi_response_time": 1653,
                    "durasi_recovery_time": 622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006675885",
                    "nama_pelapor": "BP NAUFAL",
                    "alamat_pelapor": "JL PEMANCAR 11 NO.24 RT.03/13 KEL CISALAK KEC SUKMAJAYA KOTA DEPOK. LOKASI GG BUNTU PALING UJUNG",
                    "no_telp_pelapor": "081218360974",
                    "keterangan_pelapor": "TGL 31/01/23 TELAH MELAKUKAN PEMBAYARAN TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K5423020106316",
                    "waktu_lapor": "01/02/2023 17:08:17",
                    "waktu_response": "01/02/2023 17:15:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 451,
                    "durasi_recovery_time": 33920144,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "herla",
                    "alamat_pelapor": "Jl. Pelita Taeng No.13",
                    "no_telp_pelapor": "6282344233447",
                    "keterangan_pelapor": "MUTASI_K (G9923020188580:alat pembatas tidak berfungsi) - kantor desa taeng ,dekat SD NEGERI TAENG ,Samping toko buah sahabat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020106319",
                    "waktu_lapor": "01/02/2023 17:08:26",
                    "waktu_response": "01/02/2023 17:14:03",
                    "waktu_recovery": "01/02/2023 17:16:14",
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SELVI",
                    "alamat_pelapor": "JL- GG CEMPAKA 1 KP KARANGGAN RT 4/2 NO- KEL KARANGGAN KEC GUNUNG PUTRI KAB BOGOR JABAR. BELAKANG MASJID AL-MUTTAQIN 2",
                    "no_telp_pelapor": "082122738895",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). SISA 439.77 KWH. NO METER 56801385339. NO TOKEN 4350 3592 2852 4531 3380",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5323020100735",
                    "waktu_lapor": "01/02/2023 17:08:47",
                    "waktu_response": "01/02/2023 17:37:18",
                    "waktu_recovery": "01/02/2023 19:07:43",
                    "durasi_response_time": 1711,
                    "durasi_recovery_time": 5425,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP I MADE SUDIARTA",
                    "alamat_pelapor": "JL. PURA WATES BABAKAN CANGGU NO., CANGGU, KUTA UTARA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "087887766688",
                    "keterangan_pelapor": "PELANGGAN MENANYAKAN PROSES PD NO REGIS 5511055070689  BELUM ADA KONFIRMASI PETUGAS SUDAH DI SAMPAIKAN TERKAIT ESTIMASI NAMUN PELANGGAN MENUNGGU KONFIRMASI DARI PETUGAS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020106320",
                    "waktu_lapor": "01/02/2023 17:08:39",
                    "waktu_response": "01/02/2023 17:09:54",
                    "waktu_recovery": "01/02/2023 18:05:53",
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 3359,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000838512",
                    "nama_pelapor": "IBU PARYONO",
                    "alamat_pelapor": "KK VILA MAKMUR 1 A5  NO. 3 RT 006 / RW-19 KEL MANGUN JAYA KEC TAMBUN SELATAN (ACUAN YAYASAN YAPINA)",
                    "no_telp_pelapor": "089671105341",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PEYELESAIAN, TGL 30/01/2023 PETUGAS DATANG KE LOKASI, PELANGGAN DIARAHKAN MENGHUBUNGI 123 UNTUK DILAKUKAN PERGANTIAN APP PASKABAYAR DIKARENA ANGKA STAND TIDAK BERJALAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5523020100730",
                    "waktu_lapor": "01/02/2023 17:08:58",
                    "waktu_response": "01/02/2023 17:23:16",
                    "waktu_recovery": "01/02/2023 19:29:50",
                    "durasi_response_time": 858,
                    "durasi_recovery_time": 7594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL KP BINTARO RT05/03 NO 35 KEL PESANGGRAHAN KEC PESANGGRAHAN JAKARTA SELATAN LOKASI : DEKAT JNE ",
                    "no_telp_pelapor": "6285710814541",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.98. NO TOKEN : 0749 3264 9495 4598 6337\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K3223020100358",
                    "waktu_lapor": "01/02/2023 17:09:16",
                    "waktu_response": "01/02/2023 17:14:26",
                    "waktu_recovery": "02/02/2023 07:34:43",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 51617,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGI",
                    "alamat_pelapor": "JL DG TATA HARTACO PR HARTACO INDAH BLOK 4B NO 17 KEL. PARANGTAMBUNG, KEC. TAMALATE. KOTA MAKASSAR. ACUAN : SAMPING LAUNDRY",
                    "no_telp_pelapor": "81245113680",
                    "keterangan_pelapor": "TGL 12 JAN'23 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN G3223011200780. PELANGGAN MENERIMA BA DGN KET.MCB RUSAK DAN DITEDEL. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020106324",
                    "waktu_lapor": "01/02/2023 17:09:16",
                    "waktu_response": "01/02/2023 17:11:12",
                    "waktu_recovery": "01/02/2023 17:13:30",
                    "durasi_response_time": 116,
                    "durasi_recovery_time": 138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14342577484",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "KP KEBONCAU  JL COLE GANI RT 1 RW 5 NO 106 KEL  KERTA WANGIN ",
                    "no_telp_pelapor": "0895347085303",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 TIDAK MENGETAHUI SISA KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020106328",
                    "waktu_lapor": "01/02/2023 17:09:32",
                    "waktu_response": "01/02/2023 17:42:15",
                    "waktu_recovery": "01/02/2023 19:47:41",
                    "durasi_response_time": 1963,
                    "durasi_recovery_time": 7526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NATASHA",
                    "alamat_pelapor": "RUKO PROMINENCE BLOK 38G NO.53, RT.003/RW.006, PANUNGGANGAN TIM., KEC. PINANG, KOTA TANGERANG, BANTEN 15143",
                    "no_telp_pelapor": "0895700923768",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 19/01/2023 PENANGANAN TOKEN TERPAKAI GANGGUAN G9923011975357. SESUAI INFO PELANGGAN TELAH DILAKUKAN PENANGANAN OLEH PETUGAS DAN DIJANJIKAN NO. TOKEN AKAN DILAKUKAN PERGANTIAN DALAM WAKTU 2 MINGGU NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DENGAN PEMBELIAN TOKEN TGL. 18/01/2023 SEBESAR RP. 200.000,- DENGAN NOMOR TOKEN 4404 9152 2219 9039 8952  MOHON DAPAT DIKONVERSI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106329",
                    "waktu_lapor": "01/02/2023 17:09:45",
                    "waktu_response": "01/02/2023 17:14:15",
                    "waktu_recovery": "01/02/2023 17:41:29",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 1634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zakia amelia",
                    "alamat_pelapor": "DN BULABUH No. BANCELOK J",
                    "no_telp_pelapor": "6283853065688",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106330",
                    "waktu_lapor": "01/02/2023 17:10:21",
                    "waktu_response": "01/02/2023 17:26:59",
                    "waktu_recovery": "01/02/2023 20:39:02",
                    "durasi_response_time": 998,
                    "durasi_recovery_time": 11523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL RAYA GEDONG PANJANG No.0 RT.2 RW.10 PEKOJAN",
                    "no_telp_pelapor": "6281314838556",
                    "keterangan_pelapor": "Token Gagal Reload",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106332",
                    "waktu_lapor": "01/02/2023 17:10:38",
                    "waktu_response": "01/02/2023 17:13:34",
                    "waktu_recovery": "01/02/2023 18:28:35",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 4501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ELYONOVA SUMANTRIE",
                    "alamat_pelapor": "JL CIPINANG BARU 1 NO 7  RT  2/12  KEL  CIPINANG KEC PULO GANDUNG JAK TIM ( DEKAT  TERMINAL RAWA MANGUN ) ",
                    "no_telp_pelapor": "0214895118",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN, PADA DATA P2APST : SILAHKAN KIRIM DIL PREPAID KE P2APST !!! ( PTL  TIDAK PADAM ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020106335",
                    "waktu_lapor": "01/02/2023 17:11:05",
                    "waktu_response": "01/02/2023 17:28:52",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1067,
                    "durasi_recovery_time": 33919360,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yogi Indra Lesmana",
                    "alamat_pelapor": "DS ARGOSARI RT.3 RW.4 AYAH",
                    "no_telp_pelapor": "6281239639928",
                    "keterangan_pelapor": "MUTASI_K (G9923020188590:PENGECEKAN) - tidak bisa beli token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GOMBONG"
                },
                {
                    "no_laporan": "K5423020106336",
                    "waktu_lapor": "01/02/2023 17:11:18",
                    "waktu_response": "01/02/2023 17:16:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 303,
                    "durasi_recovery_time": 33920111,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "DN MAROANGIN RT-1 / RW-1 DS ARA KEC BONTO BAHARI KAB BULUKUMBA SULSEL DEKAT MESJID NURUL AMIN",
                    "no_telp_pelapor": "085388920285",
                    "keterangan_pelapor": "MUTASI_K (G9923020188576:GAGAL TOKEN) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA KWH 17.36, NO TOKEN 10596190306170185339,  ID METER 32141090160, ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KALUMPANG"
                },
                {
                    "no_laporan": "K5423020106338",
                    "waktu_lapor": "01/02/2023 17:11:17",
                    "waktu_response": "01/02/2023 17:39:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1671,
                    "durasi_recovery_time": 33918744,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lie Fifie Susana",
                    "alamat_pelapor": "DS SEMAMPIR RT.0 RW.0 SEMAMPIR",
                    "no_telp_pelapor": "6285640240945",
                    "keterangan_pelapor": "MUTASI_K (G9923020188605:cek) - tulisan Periksa.mau isi pulsa krn udh mau habis.penting.mksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020106342",
                    "waktu_lapor": "01/02/2023 17:11:36",
                    "waktu_response": "01/02/2023 17:17:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 347,
                    "durasi_recovery_time": 33920049,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "kang ashev",
                    "alamat_pelapor": "PR KOTA BARU KEANDRA CLUSTER MAWJ No.D",
                    "no_telp_pelapor": "6282322429819",
                    "keterangan_pelapor": "MUTASI_K (G9923020188577:GAGAL INPUT TOKEN) - tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020106345",
                    "waktu_lapor": "01/02/2023 17:11:53",
                    "waktu_response": "01/02/2023 17:14:32",
                    "waktu_recovery": "01/02/2023 17:17:28",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIVANNI SEVENTINA MANALU",
                    "alamat_pelapor": "KP SENGON PAN MAS No.0 RT.003 RW.09 DEPOK 1",
                    "no_telp_pelapor": "6285782224326",
                    "keterangan_pelapor": "kWh Token Menunjukan Periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020106348",
                    "waktu_lapor": "01/02/2023 17:12:22",
                    "waktu_response": "01/02/2023 17:43:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1884,
                    "durasi_recovery_time": 33918466,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi",
                    "alamat_pelapor": "GG SYUKUR V No.0",
                    "no_telp_pelapor": "6285388983889",
                    "keterangan_pelapor": "MUTASI_K (G9923020188617:APP) - lampu kuning menyala terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020106350",
                    "waktu_lapor": "01/02/2023 17:12:40",
                    "waktu_response": "01/02/2023 17:51:41",
                    "waktu_recovery": "01/02/2023 21:02:14",
                    "durasi_response_time": 2341,
                    "durasi_recovery_time": 11433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amel sitompul",
                    "alamat_pelapor": "btn kembang elok",
                    "no_telp_pelapor": "6281314562600",
                    "keterangan_pelapor": "beli token gagal tapi saldo udah bayar sebesar Rp 101500",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020106353",
                    "waktu_lapor": "01/02/2023 17:13:19",
                    "waktu_response": "01/02/2023 17:31:43",
                    "waktu_recovery": "01/02/2023 19:05:53",
                    "durasi_response_time": 1104,
                    "durasi_recovery_time": 5650,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU JENI ",
                    "alamat_pelapor": "JL SULTAN HASANUDIN NO 45 KEL MELAWAI KEC KEBAYORAN BARU JAKARTA SELATAN ( DEKAT UNDERPASS PATIMURA )",
                    "no_telp_pelapor": "02172796071",
                    "keterangan_pelapor": "MOHON INNFORMASI DAN PENJELASAN. TAGIHAN REK SEPT 19 TERDAPAT RUPIAH KOMPENSASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106356",
                    "waktu_lapor": "01/02/2023 17:13:28",
                    "waktu_response": "01/02/2023 17:16:07",
                    "waktu_recovery": "01/02/2023 22:45:16",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 19749,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NAINI",
                    "alamat_pelapor": "JL PACUAN KUDA RAYA BLOK F NO 3 PR PASADENIA RESIDENCE PULOMAS  KEL KAYU PUTIH KEC PULOGADUNG JAKTIM ",
                    "no_telp_pelapor": "081253597459",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43  SISA 19.53 KWH (  NO TOKEN 3297 1147 1475 7610 5422 ) . LAPOR KEMBALI JAM 18.28 CC.54.JUAN_P",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020106357",
                    "waktu_lapor": "01/02/2023 17:13:21",
                    "waktu_response": "01/02/2023 17:45:21",
                    "waktu_recovery": "01/02/2023 19:36:48",
                    "durasi_response_time": 1920,
                    "durasi_recovery_time": 6687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "cepi",
                    "alamat_pelapor": "JL TEUKU UMAR",
                    "no_telp_pelapor": "6281991365747",
                    "keterangan_pelapor": "kwh bunyi meletup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNGPINANG KOTA"
                },
                {
                    "no_laporan": "K5423020106359",
                    "waktu_lapor": "01/02/2023 17:13:33",
                    "waktu_response": "01/02/2023 18:09:20",
                    "waktu_recovery": "01/02/2023 19:10:04",
                    "durasi_response_time": 3347,
                    "durasi_recovery_time": 3644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL PATI ISMAN LR BAKTI RT-11 / RW 02 NO 1081 KEL SEBERANG ULU 1 KEC KERTAPATI KOTA PALEMBANG  ",
                    "no_telp_pelapor": "081272710788",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020106367",
                    "waktu_lapor": "01/02/2023 17:14:21",
                    "waktu_response": "01/02/2023 17:15:46",
                    "waktu_recovery": "01/02/2023 18:15:11",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 3565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "124086",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL ALAM RAYA 2 KK PURI GADING BL-E2 NO.11 KEL JATI MELATI KEC PONDOK MELATI KOTA BEKASI. SEBRANG WARUNG NUSANTARA ",
                    "no_telp_pelapor": "0811924467",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM ) SISA 200 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106370",
                    "waktu_lapor": "01/02/2023 17:14:41",
                    "waktu_response": "01/02/2023 18:20:55",
                    "waktu_recovery": "01/02/2023 19:13:49",
                    "durasi_response_time": 3974,
                    "durasi_recovery_time": 3174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "JL DARUL IFTIDA KP RAWA AZAN  RT 1 RW 1 NO 181 KEL BANTARGEBANG KEC BANTARGEBANG  KOTA BEKASI DEKAT PABRIK KRUPUK FAJAR ",
                    "no_telp_pelapor": "089654789691",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 32.83 KWH. SUDAH DI WA PETUGAS PADA \\\"K5423013108935 \\\" NAMUN NOMOR YANG DIBERIKAN PETUGAS VIA WA TIDAK BISA DI INPUT DENGAN KETERANGAN GAGAL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106374",
                    "waktu_lapor": "01/02/2023 17:15:01",
                    "waktu_response": "01/02/2023 17:24:34",
                    "waktu_recovery": "01/02/2023 17:36:15",
                    "durasi_response_time": 573,
                    "durasi_recovery_time": 701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "carnoto",
                    "alamat_pelapor": "ds jambak blok4 gg buyut krapyak cikedung indramayu",
                    "no_telp_pelapor": "6287845997488",
                    "keterangan_pelapor": "sudah disuruh naik daya udah tf sekarang kwh bunyi truss respon petugas lama padahal kan perlu sekali saya tokoan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKEDUNG"
                },
                {
                    "no_laporan": "K5423020106377",
                    "waktu_lapor": "01/02/2023 17:15:34",
                    "waktu_response": "01/02/2023 17:16:58",
                    "waktu_recovery": "01/02/2023 19:01:10",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 6252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGMAN",
                    "alamat_pelapor": " JL SUSUKAN DUREN BARU  PR VILLA CITAYAM BLOK D09 NO 7 KEL DUREN BARU KEC BOJONGGEDE KAB BOGOR SEBELAH SD SUKAKARYA 02 ",
                    "no_telp_pelapor": "02131935635",
                    "keterangan_pelapor": "MOHON TINAK LANJUT PROSES GESER APP METER SETEMPAT AKAN DI LAKUKAN RENOVASI PELANGGAN SEBAGAI PEMILIK ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020106379",
                    "waktu_lapor": "01/02/2023 17:16:11",
                    "waktu_response": "01/02/2023 17:26:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 33919520,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ari angraini",
                    "alamat_pelapor": "Jl. Suhadak gang 3, dekat Laundry Hasanah. pagar coklat... ",
                    "no_telp_pelapor": "6285230859991",
                    "keterangan_pelapor": "MUTASI_K (G9923020188611:KWH METER GANGGUAN PERLU DI PERIKSA PETUGAS) - meteran dsaat padaman, utk menghidupkan lagi harus pakai Kode 01 enter... sabtu kmrn petugas sudh ke lokasi, tapi masih saja tetap seperti itu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106382",
                    "waktu_lapor": "01/02/2023 17:16:46",
                    "waktu_response": "01/02/2023 17:21:12",
                    "waktu_recovery": "01/02/2023 18:28:55",
                    "durasi_response_time": 266,
                    "durasi_recovery_time": 4063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIMAS BAYU",
                    "alamat_pelapor": "BENDUNGAN SUKA MAHI JLN COKOPO SELATAN DESA SUKAMAHI KEC MEGAMENDUNG KAB BOGOR ",
                    "no_telp_pelapor": "081328336092",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT TGL 01/02/2023  PELANGGAN MENDAPATKAN SURAT PERIHAL PEMADAMAN SEMENTARA TGL 02/02/2023 JAM 10.00 S/D 13.00 . PADA WAKTU TERSEBUT DI LOKASI AKAN DI SELENGARAKAN ACARA RAPAT KORDINASI PARA PEJABAT KEMENTRIAN PEKERJAAN UMUM DAN PERUMAHAN RAKYAT  DI HADIRI PARA PEJABAT ESELON 1 DAN ESELON 2. MOHON AGAR TIDAK DI PADAMKAN PADA WAKTU TERSEBUT DAN PELANGGAN MEMINTA DI HUBUNGI OLEH PETUGAS TERKAIT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020106383",
                    "waktu_lapor": "01/02/2023 17:16:39",
                    "waktu_response": "01/02/2023 17:18:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 33919968,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "LEHNAR",
                    "alamat_pelapor": "JATIAN",
                    "no_telp_pelapor": "62882009406330",
                    "keterangan_pelapor": "MUTASI_K (G9923020188582:cek) - ngisi token tidak bisa masuk\\nslalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALISAT"
                },
                {
                    "no_laporan": "K5423020106385",
                    "waktu_lapor": "01/02/2023 17:16:46",
                    "waktu_response": "01/02/2023 17:23:54",
                    "waktu_recovery": "01/02/2023 19:29:40",
                    "durasi_response_time": 428,
                    "durasi_recovery_time": 7546,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RICO",
                    "alamat_pelapor": "JL. STRATEGI RAYA S1/10, KAV. HANKAM JOGLO, KEMBANGAN, JAKARTA BARAT(LOKASI BANGUNAN NO 4  KANAN JALAN ).",
                    "no_telp_pelapor": "082226150779",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA  TERJADI LONJAKAN REKENING BULAN  JULI 2022. PELANGGAN SUDAH DATANG KE KANTOR PLN BINTARO 2 KALI BERTEMU DENGAN PETUGAS BPK PANGGI DAN BPK FAKIH DAN SESUAI INFO PELANGGAN DIBUAT BERITA ACARA PENGEMBALIAN KELEBIHAN BAYAR BESERTA LAMPIRAN PERSYARATAN DI ATAS MATERAI DAN DATA PENDUKUNGNYA NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT TERKAIT PERIHAL TSB. TERKAIT K5423012100203 ,K5423012404577. DAN K5423012503622 SUDAH DIHUBUNGI PETUGAS NAMUN BELUM ADA TINDAKLANJUT",
                    "media": "Email",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106386",
                    "waktu_lapor": "01/02/2023 17:17:09",
                    "waktu_response": "01/02/2023 18:42:37",
                    "waktu_recovery": "01/02/2023 21:27:26",
                    "durasi_response_time": 5128,
                    "durasi_recovery_time": 9889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAKA M",
                    "alamat_pelapor": "PR BULAK KAPAL PERMAI No.AA RT.1 RW.14 JATIMULYA",
                    "no_telp_pelapor": "6289529707084",
                    "keterangan_pelapor": "dilayar ad tulisan periksa ,,saat isi pulsa tertera gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5323020100743",
                    "waktu_lapor": "01/02/2023 17:17:22",
                    "waktu_response": "01/02/2023 17:42:18",
                    "waktu_recovery": "01/02/2023 19:35:02",
                    "durasi_response_time": 1496,
                    "durasi_recovery_time": 6764,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "266001",
                    "nama_pelapor": "IBU JULIEN",
                    "alamat_pelapor": "JL CIRACAS RT6/6  NO. 1 KEL CIRACAS KEC CIRACAS  KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "6281717888217",
                    "keterangan_pelapor": "PELANGGAN DENGAN IDPEL : 547101824083, TGL 04/01/2023. TUNGGAKAN SUDAH DIBAYARKAN KWH METER PTL DIPUTUS DAN MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106388",
                    "waktu_lapor": "01/02/2023 17:17:22",
                    "waktu_response": "01/02/2023 17:27:12",
                    "waktu_recovery": "01/02/2023 20:38:54",
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 11502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aka Gani Rafindo",
                    "alamat_pelapor": "JL PADEMANGAN 1 GG 12 No.24 RT.12 RW.4 PDMNGAN",
                    "no_telp_pelapor": "6287809911988",
                    "keterangan_pelapor": "Token Reject\\nInput angka token sudah benar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106391",
                    "waktu_lapor": "01/02/2023 17:17:44",
                    "waktu_response": "01/02/2023 18:08:37",
                    "waktu_recovery": "01/02/2023 18:12:21",
                    "durasi_response_time": 3053,
                    "durasi_recovery_time": 224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alan lauri",
                    "alamat_pelapor": "kemayatan rt 01 rw 03",
                    "no_telp_pelapor": "6285712225119",
                    "keterangan_pelapor": "mengapa tagihan listrik rumah saya mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBUMEN"
                },
                {
                    "no_laporan": "K5423020106392",
                    "waktu_lapor": "01/02/2023 17:17:52",
                    "waktu_response": "01/02/2023 18:36:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4745,
                    "durasi_recovery_time": 33915275,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "tampojung tenggina",
                    "no_telp_pelapor": "6281996805849",
                    "keterangan_pelapor": "MUTASI_K (G9923020188671:Pelanggan sudah dihubungi TE langsung close ) - pengisian selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106393",
                    "waktu_lapor": "01/02/2023 17:17:54",
                    "waktu_response": "01/02/2023 17:27:43",
                    "waktu_recovery": "01/02/2023 19:35:24",
                    "durasi_response_time": 589,
                    "durasi_recovery_time": 7661,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Oza",
                    "alamat_pelapor": "Berkah Ghaisan Laundry Kp. Kukun Rt : 11 Rw : 06",
                    "no_telp_pelapor": "6281310919512",
                    "keterangan_pelapor": "no meteran tidak terdaptar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106394",
                    "waktu_lapor": "01/02/2023 17:18:08",
                    "waktu_response": "01/02/2023 17:21:42",
                    "waktu_recovery": "01/02/2023 19:41:53",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 8411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "5794  865",
                    "nama_pelapor": "IBU HELENA",
                    "alamat_pelapor": "JL MRICAN BARU NO 20 RT-2 / RW-44 KEL CATUR TUNGGAL KEC DEPOK SLEMAN (DEKAT UNIV ATMAJAYA SLEMAN)",
                    "no_telp_pelapor": "0214750560",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101926, TGL 30/01/23 TUNGGAKAN REK  JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI CC.54.SUTA . NO YG BISA DI HUBUNGI 085727566372/082134956011.CC.54.ASNAH (PUKUL 18:45 WIB_081237335493)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106395",
                    "waktu_lapor": "01/02/2023 17:18:17",
                    "waktu_response": "01/02/2023 17:20:04",
                    "waktu_recovery": "01/02/2023 18:21:05",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 3661,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000001006111461392",
                    "nama_pelapor": "BP AHMED FACHRUL RAMADHAN",
                    "alamat_pelapor": "KP.KANDANG RT001/RW005 DESA SUKARAYA KECAMATAN KARANG BAHAGIA.",
                    "no_telp_pelapor": "082114014336",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 4465, ST AK 5178, ST BERDASARKAN ANGKA ACMT 02/23 = 5178. REK (BELUM DILUNASI). (PERSIL DIHUNI TIDAK BERPAGAR DAN TIDAK TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106399",
                    "waktu_lapor": "01/02/2023 17:18:58",
                    "waktu_response": "01/02/2023 17:43:07",
                    "waktu_recovery": "01/02/2023 18:04:19",
                    "durasi_response_time": 1449,
                    "durasi_recovery_time": 1272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYA",
                    "alamat_pelapor": "JL - DS LEKTAMA NO 1 1 RT-1 / RW-1  KEC. NAMROLE KAB. BURU SELATAN PROV. MALUKU ACUAN LOKASI DEKAT BANDARA ",
                    "no_telp_pelapor": "081241372866",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 28/12/22 PROSES REALISASI MIGRASI LAYANAN R1 / 1300VA - R1T / 1300VA DENGAN  NO REG 4118917002610 .SESUAI INFO PELANGGAN APP TERPASANG TERLALU TINGGI , DAN PELANGGAN BERKORDINASI DENGAN PETUGAS REALISASI MENGINGINKAN AGAR APP TSB DI TURUNKAN DAN DI JANJIKAN OLEH PETUGAS DALAM WATU 2-3 HARI AKAN DILAKUKAN PROSES PERGESERAN . NAMUN HINGGA SAAT INI BELUM ADA PENANGANAN. TERKAIT K5423013104804 SUDAH DI HUBUNGI OLEH PETUGAS SETEMPAT DAN DIJANJIKAN AKAN DI TINDAK LANJUTI HARI INI NAMUN BELUM ADA PETUGAS YANG DATANG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NAMROLE"
                },
                {
                    "no_laporan": "K5523020100740",
                    "waktu_lapor": "01/02/2023 17:19:21",
                    "waktu_response": "01/02/2023 17:39:35",
                    "waktu_recovery": "01/02/2023 18:48:43",
                    "durasi_response_time": 1214,
                    "durasi_recovery_time": 4148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUSEN ",
                    "alamat_pelapor": "JL RAYA KP SETU  GANG H TOYIB 3 NO 137   RT-1 / RW-1 BINTARA JAYA BEKASI BARAT KOTA BEKASI / DEPAN LAP GOR BADMINTON ",
                    "no_telp_pelapor": "6285888098753",
                    "keterangan_pelapor": "1 APP PRABAYAR  TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 11.10 KWH IDMETER 86003914107. NOMER TOKEN 5584.4281.1981.8332.8492\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106405",
                    "waktu_lapor": "01/02/2023 17:20:07",
                    "waktu_response": "01/02/2023 17:22:37",
                    "waktu_recovery": "01/02/2023 17:40:59",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 1102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL SWAMAS II RT 4 RW 7 NO 79 KEL JAGAKARSA KEC JAGAKARSA KOTA JAKARTA SELATAN. DEKAT LAPANGAN VOLLY",
                    "no_telp_pelapor": "081219414495",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14040711336 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA AP2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 391 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106408",
                    "waktu_lapor": "01/02/2023 17:20:09",
                    "waktu_response": "01/02/2023 17:28:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 33919369,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endah Ayu Dwi Cahyani",
                    "alamat_pelapor": "Jlan Garuda no 9 Klurak Baru RT 01 RW O4 Bokoharjo, Prambanan, Sleman, Daerah Istimewa Yogyakarta ",
                    "no_telp_pelapor": "6288238332905",
                    "keterangan_pelapor": "MUTASI_K (G9923020188589:Tegangan drop) - Listrik drop ketika mesin pompa air hidup ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020106410",
                    "waktu_lapor": "01/02/2023 17:20:11",
                    "waktu_response": "01/02/2023 17:38:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1127,
                    "durasi_recovery_time": 33918754,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NISPAINI",
                    "alamat_pelapor": "DS GUBUK LAUK RT. RW. KORLEKO",
                    "no_telp_pelapor": "6287882799669",
                    "keterangan_pelapor": "MUTASI_K (G9923020188607:tombol) - TOMBOL TIDAK BERFUNGSI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020106411",
                    "waktu_lapor": "01/02/2023 17:20:16",
                    "waktu_response": "01/02/2023 17:21:15",
                    "waktu_recovery": "01/02/2023 17:22:51",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhlis Puji Nugroho",
                    "alamat_pelapor": "JL PR. GREEN VILLAGE BLOK B19 No.",
                    "no_telp_pelapor": "6281227006773",
                    "keterangan_pelapor": "Tidak keluar token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106413",
                    "waktu_lapor": "01/02/2023 17:20:24",
                    "waktu_response": "01/02/2023 17:28:35",
                    "waktu_recovery": "01/02/2023 18:53:04",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 5069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vivi Anggreini",
                    "alamat_pelapor": "Gang Anggur No. 40B",
                    "no_telp_pelapor": "6282170164650",
                    "keterangan_pelapor": "token tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5423020106414",
                    "waktu_lapor": "01/02/2023 17:20:41",
                    "waktu_response": "01/02/2023 17:27:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 388,
                    "durasi_recovery_time": 33919463,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "herla",
                    "alamat_pelapor": "Jl. Pelita Taeng No.13",
                    "no_telp_pelapor": "6282344233447",
                    "keterangan_pelapor": "MUTASI_K (G9923020188585:meteran listrik sy kadangmenyala kuning kadang tidak ini sudah berapa bulan..alamat rumah dekat kantor desa taeng dan tidak jauh dari SD Negeri taeng dan berdekatan dengan toko buah sahabat ) - meteran listrik sy kadangmenyala kuning kadang tidak ini sudah berapa bulan..alamat rumah dekat kantor desa taeng dan tidak jauh dari SD Negeri taeng dan berdekatan dengan toko buah sahabat ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020106415",
                    "waktu_lapor": "01/02/2023 17:20:53",
                    "waktu_response": "01/02/2023 17:21:22",
                    "waktu_recovery": "01/02/2023 17:22:46",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhlis Puji Nugroho",
                    "alamat_pelapor": "DS PURWOREJO No.0 RT.2 RW.1 JENU",
                    "no_telp_pelapor": "6281227006773",
                    "keterangan_pelapor": "Token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106418",
                    "waktu_lapor": "01/02/2023 17:21:05",
                    "waktu_response": "01/02/2023 17:34:21",
                    "waktu_recovery": "01/02/2023 18:05:55",
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 1894,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASWARI ",
                    "alamat_pelapor": "KP TAMAN_DS. NANGA. MONGKO RT-- / RW--  KEC NANGA TAMAN KAB SEKADAU PROV KALIMANTAN BARAT SETEMPAT SDN O7 NANGA MONGKO",
                    "no_telp_pelapor": "085349620575",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA KWH TIDAK MENEGTAHUI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEKADAU"
                },
                {
                    "no_laporan": "K5423020106420",
                    "waktu_lapor": "01/02/2023 17:21:08",
                    "waktu_response": "01/02/2023 17:41:58",
                    "waktu_recovery": "01/02/2023 18:07:03",
                    "durasi_response_time": 1250,
                    "durasi_recovery_time": 1505,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KAK KAISAR/ kaisarantonn",
                    "alamat_pelapor": "JL DAMAI NO.50 RT 6/1 KEL SETU KEC CIPAYUNG JAKARTA TIMUR.",
                    "no_telp_pelapor": "082299999289",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY DAYA 7700 VA, PEMOHON MEMILIKI MOBIL LISTRIK. ",
                    "media": "Twitter",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106421",
                    "waktu_lapor": "01/02/2023 17:21:17",
                    "waktu_response": "01/02/2023 17:28:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 442,
                    "durasi_recovery_time": 33919373,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bagus Alfince",
                    "alamat_pelapor": "JL LINTAS TIMUR /SOREK No.0 RT.3 RW.1",
                    "no_telp_pelapor": "628117441424",
                    "keterangan_pelapor": "MUTASI_K (G9923020188591:drop tegangan) - drop tegangan ukui dan sekitarnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020106429",
                    "waktu_lapor": "01/02/2023 17:22:51",
                    "waktu_response": "01/02/2023 17:54:48",
                    "waktu_recovery": "01/02/2023 19:05:32",
                    "durasi_response_time": 1917,
                    "durasi_recovery_time": 4244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoyok",
                    "alamat_pelapor": "DN BINANGUN DESA WADUNGASIH No.0 RT.11 RW.3 BUDURAN",
                    "no_telp_pelapor": "6282139727727",
                    "keterangan_pelapor": "meter diisi token tidak bisa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020106430",
                    "waktu_lapor": "01/02/2023 17:23:16",
                    "waktu_response": "01/02/2023 17:46:47",
                    "waktu_recovery": "01/02/2023 17:48:06",
                    "durasi_response_time": 1411,
                    "durasi_recovery_time": 79,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE HENDARTA ",
                    "alamat_pelapor": " JL.PEMUDA PRM.TAMAN SAFINA I NO.B28, SUNGAIJAWI, PONTIANAK KOTA, KOTA PONTIANAK, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081352302838",
                    "keterangan_pelapor": "TGL 29/11/2022 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2110012076405. TGL 29/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.",
                    "media": "Email",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020106432",
                    "waktu_lapor": "01/02/2023 17:23:33",
                    "waktu_response": "01/02/2023 18:22:43",
                    "waktu_recovery": "01/02/2023 19:17:32",
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 3289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MIKO",
                    "alamat_pelapor": "KP BOJONG MENTENG NO 210 RT-1 / RW-2 KEL BJ MENTENG KEC RAWA LUMBU KOTA BEKASI//DEKAT DANAU DAN GEDEUNG KESENIAN",
                    "no_telp_pelapor": "081310919228",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES GESER KABEL SR PEMOHON SEBAGAI PEMILIK DENGAN ID PELANGGAN 537412781934",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106433",
                    "waktu_lapor": "01/02/2023 17:23:33",
                    "waktu_response": "01/02/2023 17:37:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 846,
                    "durasi_recovery_time": 33918833,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maria Elvi",
                    "alamat_pelapor": "jl permas RT 03 RW 06",
                    "no_telp_pelapor": "628970978778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188642:gangguan di bypass) - lampu di by pass waktunya untuk kunjungan tp ga ada yang berkunjung ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106439",
                    "waktu_lapor": "01/02/2023 17:24:40",
                    "waktu_response": "01/02/2023 17:47:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1363,
                    "durasi_recovery_time": 33918249,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUPITER ZAI",
                    "alamat_pelapor": "DS SIFALAETE No. GUNUNGSITO",
                    "no_telp_pelapor": "6281370744748",
                    "keterangan_pelapor": "Mohon dibantu utk Kwh Meter ada tulisan \\\"Periksa\\\" terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GUNUNG SITOLI"
                },
                {
                    "no_laporan": "K5423020106440",
                    "waktu_lapor": "01/02/2023 17:24:42",
                    "waktu_response": "01/02/2023 17:40:45",
                    "waktu_recovery": "01/02/2023 18:48:08",
                    "durasi_response_time": 963,
                    "durasi_recovery_time": 4043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saeful",
                    "alamat_pelapor": "JL NURUL IMAN No. RT.3 RW.18 JAKA SAMPU",
                    "no_telp_pelapor": "6281563831554",
                    "keterangan_pelapor": "saya isi token barusan tapi gagal dimasukkan tolong dicek \\nterimakasih \\n\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106441",
                    "waktu_lapor": "01/02/2023 17:25:06",
                    "waktu_response": "01/02/2023 17:33:44",
                    "waktu_recovery": "01/02/2023 19:06:54",
                    "durasi_response_time": 518,
                    "durasi_recovery_time": 5590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juendriqe Ferdinand Raynald Silaban",
                    "alamat_pelapor": "jl swadaya no 135a marindal dalam (wana biru putih)",
                    "no_telp_pelapor": "6285765442477",
                    "keterangan_pelapor": "pemutusan tanpa pemberitahuan... tagihan jatuh tempo sudah dibayar 31 Januari... apa kah peraturannya sperti itu telat bayar 10 hari langsung putus?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020106442",
                    "waktu_lapor": "01/02/2023 17:25:19",
                    "waktu_response": "01/02/2023 17:26:52",
                    "waktu_recovery": "02/02/2023 07:33:16",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 50784,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU CRISTY",
                    "alamat_pelapor": "JL GADING GRIYA BLOK BM NO. 19 KEL PEGANGSAAN DUA KEC KELAPA GADING JAKUT // DEKAT MASJID ",
                    "no_telp_pelapor": "081282077087",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JAN 23 BERIKUT BK DAN TGL 01/02/2023 TAGIHAN REK FEB 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020106444",
                    "waktu_lapor": "01/02/2023 17:25:41",
                    "waktu_response": "01/02/2023 18:10:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2691,
                    "durasi_recovery_time": 33916860,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI AHMAD",
                    "alamat_pelapor": "JL KRAMAT 2 RT 4 RW 10 KEL LUBNAG BUAYA KEC CIPAYUNG KOTA JAKARTA ACUAN LOKASI DEPAN GG KRAMAT 2",
                    "no_telp_pelapor": "6281211793546",
                    "keterangan_pelapor": "MUTASI_K (G9923020188646:padam) - SR TERPUTUS PTL PADAM \\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106445",
                    "waktu_lapor": "01/02/2023 17:25:50",
                    "waktu_response": "01/02/2023 17:36:57",
                    "waktu_recovery": "01/02/2023 19:45:48",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 7731,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sumanteb",
                    "alamat_pelapor": "Dukuh Krajan RT 04 RW 03",
                    "no_telp_pelapor": "6282228272127",
                    "keterangan_pelapor": "Tidak Bisa di Isi Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K5523020100745",
                    "waktu_lapor": "01/02/2023 17:26:14",
                    "waktu_response": "01/02/2023 17:27:15",
                    "waktu_recovery": "01/02/2023 17:44:27",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 1032,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GAGALI ",
                    "alamat_pelapor": "JL LARAT RT 1 RW 1 NO 12 KEL TANAH TINGGI KEC TERNATE SELATAN KOTA TERNATE ",
                    "no_telp_pelapor": "082189316385",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA TERTERA GAGAL. SETELAH UPDATE VKRN 43 DENGAN SISA KWH =13,27 NO TOKEN 6630 6913 5697 1436 6124 DAN 4533 3751 9591 3652 6968",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106449",
                    "waktu_lapor": "01/02/2023 17:26:25",
                    "waktu_response": "01/02/2023 17:35:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 519,
                    "durasi_recovery_time": 33918988,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kristianto Timur",
                    "alamat_pelapor": "JL PULOSARI GG 3 No.57 RT.1 RW.6 DK PAKIS",
                    "no_telp_pelapor": "6282142159393",
                    "keterangan_pelapor": "MUTASI_K (G9923020188603:mohon bantuan) - beli token 100rb stelah saya masukan kode nya, ada tulisan gagal di meteran nya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020106450",
                    "waktu_lapor": "01/02/2023 17:26:27",
                    "waktu_response": "01/02/2023 18:10:47",
                    "waktu_recovery": "01/02/2023 19:15:45",
                    "durasi_response_time": 2660,
                    "durasi_recovery_time": 3898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anton wijaya",
                    "alamat_pelapor": "Jl. Bangau 6 No.d10",
                    "no_telp_pelapor": "6281271458606",
                    "keterangan_pelapor": "Belum ditindak lanjuti sesuai dg schedule pelaksanaan yg ditetapkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020106458",
                    "waktu_lapor": "01/02/2023 17:27:08",
                    "waktu_response": "01/02/2023 18:42:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4521,
                    "durasi_recovery_time": 33914943,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIO HASTRIYANA SURYA ATMADJA",
                    "alamat_pelapor": "JL. BLOK KALIJAGA DN IV KALIJAGA MUNDU NO.86 RT.2 RW.6 KEL. MUNDU PESISIR KEC. MUNDU KAB. CIRBON/ DKT KANTOR PEMASARAN PURI MELATI.",
                    "no_telp_pelapor": "6282130484969",
                    "keterangan_pelapor": "MUTASI_K (G9923020188684:EKS KRN) - Sudah beli token sampai 2 kali,, tapi semua gagal dimasukan ke meteran PLN, minta tolong ada yg cek kesini terimakasih. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020106459",
                    "waktu_lapor": "01/02/2023 17:27:13",
                    "waktu_response": "01/02/2023 17:57:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1804,
                    "durasi_recovery_time": 33917655,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "purnomo jam",
                    "alamat_pelapor": "DN PULOREJO No. RT.5 RW.2 SAWAHAN, S",
                    "no_telp_pelapor": "6285104737100",
                    "keterangan_pelapor": "MUTASI_K (G9923020188633:kode G) - nomor token dimasukkan selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5423020106463",
                    "waktu_lapor": "01/02/2023 17:27:23",
                    "waktu_response": "01/02/2023 17:27:52",
                    "waktu_recovery": "01/02/2023 19:36:19",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 7707,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "awin susanto",
                    "alamat_pelapor": "KP CILANGKARA No. RT.6 RW.3 CILANGKARA",
                    "no_telp_pelapor": "6285692214757",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106472",
                    "waktu_lapor": "01/02/2023 17:28:06",
                    "waktu_response": "01/02/2023 17:40:16",
                    "waktu_recovery": "01/02/2023 19:03:15",
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 4979,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU WATI",
                    "alamat_pelapor": "JL PRAMUKA SARI 3 NO 15B RT 3/8 KEL RAWA SARI KEC CEMPAKA PUTIH JAKARTA PUSAT. (DEKAT DUDANG PAK KURNIA ) DAN JL I ",
                    "no_telp_pelapor": "02142800039",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.  SESUAI INFO PELANGGAN MASIH TERDAPAT NO TOKEN PEMBELIAN DI TANGGAN 01/02/23 SEBESAR RP 1.000.000 YANG BELUM DIINPUT PADA APP LAMA (ID METER :86031121774). YBS MENGINGINKAN AGAR  (NO TOKEN) TSB DAPAT DIKONVERSI KE APP BARU (ID METER :14457920313) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020106473",
                    "waktu_lapor": "01/02/2023 17:28:18",
                    "waktu_response": "01/02/2023 18:18:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3009,
                    "durasi_recovery_time": 33916385,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Fuat Asnawi",
                    "alamat_pelapor": "DS KURIPAN No. RT.1 RW.1 GARUNG",
                    "no_telp_pelapor": "6285292912229",
                    "keterangan_pelapor": "MUTASI_K (G9923020188670:-) - Tidak bisa di topup pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSOBO"
                },
                {
                    "no_laporan": "K5423020106475",
                    "waktu_lapor": "01/02/2023 17:28:38",
                    "waktu_response": "01/02/2023 17:37:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 533,
                    "durasi_recovery_time": 33918841,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochammad Fahri suyuti",
                    "alamat_pelapor": "belang RT 03 RW 04",
                    "no_telp_pelapor": "628993955653",
                    "keterangan_pelapor": "MUTASI_K (G9923020188644:gagal token) - gagal saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106476",
                    "waktu_lapor": "01/02/2023 17:28:39",
                    "waktu_response": "01/02/2023 18:42:07",
                    "waktu_recovery": "02/02/2023 00:04:23",
                    "durasi_response_time": 4408,
                    "durasi_recovery_time": 19336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Hidayat",
                    "alamat_pelapor": "Jl. Semolowaru Utara 1 No.131 A",
                    "no_telp_pelapor": "6283109613529",
                    "keterangan_pelapor": "Isi token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020106477",
                    "waktu_lapor": "01/02/2023 17:28:58",
                    "waktu_response": "01/02/2023 18:03:51",
                    "waktu_recovery": "01/02/2023 20:05:06",
                    "durasi_response_time": 2093,
                    "durasi_recovery_time": 7275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmad febrian",
                    "alamat_pelapor": "jl desa telajung no 81 RT 06 RW 01",
                    "no_telp_pelapor": "6288213061191",
                    "keterangan_pelapor": "tidak bisa isi token padahal nomer token baru beli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020106484",
                    "waktu_lapor": "01/02/2023 17:29:21",
                    "waktu_response": "01/02/2023 17:33:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 33919090,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni junaedi",
                    "alamat_pelapor": "KP PAGEBANGAN No.0 RT.9 RW.3 KETILENG",
                    "no_telp_pelapor": "6289619911856",
                    "keterangan_pelapor": "MUTASI_K (G9923020188598:kwh rusak) - Tombol kilometer bermasalah (tidak bisa di gunakan)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5223020101438",
                    "waktu_lapor": "01/02/2023 17:29:33",
                    "waktu_response": "01/02/2023 18:55:46",
                    "waktu_recovery": "01/02/2023 19:52:03",
                    "durasi_response_time": 5173,
                    "durasi_recovery_time": 3377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0016267990000",
                    "nama_pelapor": "IBU SUTINI ",
                    "alamat_pelapor": "JL  NGEMPLAK KEDUNG SONO RT 1 RW 3\\nKEL KEDUNG SONO\\nKEC BULU\\nKAB SUKOHARJO\\nACUAN LOKASI ",
                    "no_telp_pelapor": "085234939232",
                    "keterangan_pelapor": "TANGGAL 20-01-2023 TUNGGAKAN REKENING 8895 TELAH DILUNASI VIA BRI MOHON PTL DISAMBUNG SESUAI KETENTUAN.\\nCALL TERPUTUS SAAT KONFIRMASI ALAMAT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5423020106489",
                    "waktu_lapor": "01/02/2023 17:29:59",
                    "waktu_response": "01/02/2023 17:53:15",
                    "waktu_recovery": "01/02/2023 17:59:13",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 358,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eulis Nurwulan",
                    "alamat_pelapor": "kp. pajajaran rt. 01 rw. 04 desa. Pangauban kecamatan. batujajar kabupaten. bandung barat Jawa barat",
                    "no_telp_pelapor": "6289504156557",
                    "keterangan_pelapor": "permohonan geser kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5523020100747",
                    "waktu_lapor": "01/02/2023 17:30:01",
                    "waktu_response": "01/02/2023 17:46:58",
                    "waktu_recovery": "01/02/2023 19:24:07",
                    "durasi_response_time": 1017,
                    "durasi_recovery_time": 5829,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRVIANTI",
                    "alamat_pelapor": "KK PDU.PERMAI SEKTOR 5 JL ANGGREK 4 BLOK E5 NO 10 KEL BAHAGIA KEC BABELAN KOTA BEKASI / DEKAT LAPANGAN DAN MASJID",
                    "no_telp_pelapor": "087866316036",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5323020100591, PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT TELAT PEMBAYARAN TAGIHAN SUDAH DIBAYARKAN BANK MANDIRI 31-01-2023 \\t22:21:57 MOHON DIBANTU KONFIRMASI DAN TINDAKLAJUT // MOHON TINDAK LANJUT DAN PENANGANAN DARI PETUGAS, PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.>>PELANGGAN LAPOR 2X.(CC.52.YOVITA). 17:44 01/02/2023 PELANGGAN MELAPOR KEMBALI. (CC.53.EMIL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106492",
                    "waktu_lapor": "01/02/2023 17:30:35",
                    "waktu_response": "01/02/2023 17:34:49",
                    "waktu_recovery": "01/02/2023 17:50:23",
                    "durasi_response_time": 254,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isnan",
                    "alamat_pelapor": "DN KEDUNGGUWO No. RT.1 RW.3 KEDUNGGUWO",
                    "no_telp_pelapor": "6285607164954",
                    "keterangan_pelapor": "kwh meter habis di ganti hari jum,at kemarin \\nsisa token belum di ganti nomor .meter 86229288971.  sisa pulsa 555.92 \\nsedang kan punya tetangga kiri kanan sudah diganti semua sisa token nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020106495",
                    "waktu_lapor": "01/02/2023 17:31:10",
                    "waktu_response": "01/02/2023 17:33:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 33919093,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PARTINI ",
                    "alamat_pelapor": "DK SIDAMAKMUR BLOK MUSOLAH AINUL YAQIN JL RAYA CIKADU  RT-17 / RW-4 KEL JOJOGAN KEC WATUKUMPUL KAB PEMALANG JAWA TENGAH ( SAMPING MUSHOLLAH AINUL YAQIN ) ",
                    "no_telp_pelapor": "082317047429",
                    "keterangan_pelapor": "MUTASI_K (G9923020188599:APP MUNI TERUS, ONOK SARANG RAYAPE, CEK) - MOHON PERIKSA APP PRABAYAR BUZZER ALARM SELALU BEBRBUNYI KONSTAN DAN APP TERDAPAT SARANG RAYAP. SISA 161.73 KWH. ID METER 32014607108.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RANDUDONGKAL"
                },
                {
                    "no_laporan": "K5423020106496",
                    "waktu_lapor": "01/02/2023 17:31:05",
                    "waktu_response": "01/02/2023 17:56:17",
                    "waktu_recovery": "01/02/2023 19:35:31",
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 5954,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ELAN",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK B67  NO 7 CIBARUSAH KAB BEKASI ",
                    "no_telp_pelapor": "082125128529",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN, TGL 01/02/23 PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN KARENA BLOCKING PEMBELIAN, PADA DATA AP2T TERTERA TS P2TL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106501",
                    "waktu_lapor": "01/02/2023 17:31:22",
                    "waktu_response": "01/02/2023 17:42:27",
                    "waktu_recovery": "01/02/2023 19:47:04",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 7477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "supranti",
                    "alamat_pelapor": "Puri Asih Residence Blok B No.18 Kp.Candu Kel. Serdang wetan kecamatan Legok Kab Tangerang",
                    "no_telp_pelapor": "628988798163",
                    "keterangan_pelapor": "pengisian token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106511",
                    "waktu_lapor": "01/02/2023 17:32:11",
                    "waktu_response": "01/02/2023 17:38:17",
                    "waktu_recovery": "01/02/2023 18:29:58",
                    "durasi_response_time": 366,
                    "durasi_recovery_time": 3101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020106512",
                    "waktu_lapor": "01/02/2023 17:32:17",
                    "waktu_response": "01/02/2023 17:35:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 33918972,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhasanah",
                    "alamat_pelapor": "KP KEDUNG BADAK No.0 RT.003 RW.02 KED.BADAK",
                    "no_telp_pelapor": "6285813921525",
                    "keterangan_pelapor": "MUTASI_K (G9923020188727:perlu cek yantek) - kwh listrik ngelos posisi off jadi listrik tidak nyala. tidak bisa di on kan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020106514",
                    "waktu_lapor": "01/02/2023 17:32:37",
                    "waktu_response": "01/02/2023 17:35:14",
                    "waktu_recovery": "01/02/2023 19:25:39",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 6625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tedi",
                    "alamat_pelapor": "KP BLUWO CEMARA No.45 RT.2 RW.3 SUKALAKSAN",
                    "no_telp_pelapor": "6285889995900",
                    "keterangan_pelapor": "Token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106519",
                    "waktu_lapor": "01/02/2023 17:33:23",
                    "waktu_response": "01/02/2023 18:36:46",
                    "waktu_recovery": "01/02/2023 21:10:47",
                    "durasi_response_time": 3803,
                    "durasi_recovery_time": 9241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Choirul Huda",
                    "alamat_pelapor": "JL SIMPANG SUKUN No. RT. 2 RW. 4 SUKUN",
                    "no_telp_pelapor": "6285755202515",
                    "keterangan_pelapor": "KWH meter bermasalah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020106522",
                    "waktu_lapor": "01/02/2023 17:33:35",
                    "waktu_response": "01/02/2023 17:36:14",
                    "waktu_recovery": "01/02/2023 19:03:33",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 5239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "supriyanto",
                    "alamat_pelapor": "DK BITING No.0 RT.42 RW.5 GONGGANG",
                    "no_telp_pelapor": "6285730360904",
                    "keterangan_pelapor": "lampu berkedip kedip dan drop,4 rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020106527",
                    "waktu_lapor": "01/02/2023 17:34:26",
                    "waktu_response": "01/02/2023 17:38:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 255,
                    "durasi_recovery_time": 33918771,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "NISPAINI",
                    "alamat_pelapor": "DN GUBUK BARET, KORLEKO No. RT.3 RW.2 LB. HAJI",
                    "no_telp_pelapor": "6287853836742",
                    "keterangan_pelapor": "MUTASI_K (G9923020188610:layar) - TIDAK ADA TAMPILAN DI LAYAR",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5323020100760",
                    "waktu_lapor": "01/02/2023 17:34:37",
                    "waktu_response": "01/02/2023 17:41:15",
                    "waktu_recovery": "01/02/2023 17:50:26",
                    "durasi_response_time": 398,
                    "durasi_recovery_time": 551,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006938768",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "KK SEKELOA NO 68 RT-002 / RW-02 KEL SEKELOA KEC COBLONG KOTA BANDUNG ",
                    "no_telp_pelapor": "081395910497",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN STROOM DIKARENAKAN BLOKING DGN NO METER 32149775887, DIBANTU KONFIRMASI PELANGGAN TERKAIT PENYEBAB BLOKING PEMBELIAN . TERSISA 1403 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020106530",
                    "waktu_lapor": "01/02/2023 17:34:35",
                    "waktu_response": "01/02/2023 17:35:28",
                    "waktu_recovery": "01/02/2023 20:35:03",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 10775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hariyono arzalea",
                    "alamat_pelapor": "DN SUMBERSARI DS WONOSARI KEC WONOSARI No.0 RT.6 RW.9 WONOSARI",
                    "no_telp_pelapor": "6282142259048",
                    "keterangan_pelapor": "lcd kwh meter tidak menyala..lestrek tidak bisa digunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020106531",
                    "waktu_lapor": "01/02/2023 17:34:36",
                    "waktu_response": "01/02/2023 17:35:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 33918976,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kadek Widiantari",
                    "alamat_pelapor": "JL LALU MESIR N0. 10X ABIAN No.",
                    "no_telp_pelapor": "6287849445597",
                    "keterangan_pelapor": "MUTASI_K (G9923020188601:kct) - token ndak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020106533",
                    "waktu_lapor": "01/02/2023 17:34:46",
                    "waktu_response": "01/02/2023 17:37:22",
                    "waktu_recovery": "01/02/2023 18:14:40",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 2238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochammad Fahri suyuti",
                    "alamat_pelapor": "Belang RT 03 RW 04",
                    "no_telp_pelapor": "628993955653",
                    "keterangan_pelapor": "gagal saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106537",
                    "waktu_lapor": "01/02/2023 17:35:10",
                    "waktu_response": "01/02/2023 17:47:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 33918226,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Elmi",
                    "alamat_pelapor": "DS BLIGO No.0 RT.12 RW.4 PASAR",
                    "no_telp_pelapor": "6285800130777",
                    "keterangan_pelapor": "MUTASI_K (G9923020188620:gangguan) - pengajuan penggantian meteran karena sudah 7x setelah listrik padam pasti status *PERIKSA*",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K5423020106540",
                    "waktu_lapor": "01/02/2023 17:35:18",
                    "waktu_response": "01/02/2023 17:39:26",
                    "waktu_recovery": "01/02/2023 17:50:47",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 681,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARIS ISMANTO",
                    "alamat_pelapor": "JL JLN.PSR V DSN DURIAN TEMBUNG",
                    "no_telp_pelapor": "6283198923335",
                    "keterangan_pelapor": "di lapangan blm tergantikan kwh mtr nya tp di aplikasi pln mobile sdh nyala ini gmn",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020106544",
                    "waktu_lapor": "01/02/2023 17:36:07",
                    "waktu_response": "01/02/2023 18:40:34",
                    "waktu_recovery": "01/02/2023 19:15:11",
                    "durasi_response_time": 3867,
                    "durasi_recovery_time": 2077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DATA ",
                    "alamat_pelapor": "JL HOS COKROAMINOTO NO 9A KEL ALAI GELOMBANG KEC PARIAMAN TENGAH KOTA PARIAMAN SUMBAR, DEPAN BSI PARIAMAN",
                    "no_telp_pelapor": "081218581562",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT MELAKUKAN PENGINPUT TOKEN. SEBELUMNYA SUDAH MELAPOR DI NO LAPOR G5423020116921, SUDAH ADA PETUGAS YANG MENGHUBUNGI DAN DIINFORMASIKAN OLEH PETUGAS TSB BAHWA PELANGGAN HARUS MENGHUBUNGI 123 KEMBALI DAN MERUBAH LAPORAN SEBELUMNYA DARI LAPORAN GANGGUAN MENJADI LAPORAN KELUHAN, KARENA PELANGGAN SEDANG DALAM PROSES PENAMBAHAN DAYA. PETUGAS MENYURUH PELANGGAN UNTUK MEMBUAT LAPORAN UNTUK MENGGANTI APP KE DAYA YANG BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PARIAMAN"
                },
                {
                    "no_laporan": "K5423020106545",
                    "waktu_lapor": "01/02/2023 17:36:16",
                    "waktu_response": "01/02/2023 17:39:43",
                    "waktu_recovery": "01/02/2023 17:40:53",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 70,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAT HIDAYATULLAH",
                    "alamat_pelapor": "JL. ALBARKAH RT. 4 RW. 10 KP PARUNG DENGDEK DS. WANAHERANG KEC. GUNUNG PUTRI // DEKAT GARDU UJUNG",
                    "no_telp_pelapor": "081210935907",
                    "keterangan_pelapor": "TGL 04/03/22  PENANGANAN GANGGUAN PTL MCB RUSAK  OLEH PETUGAS (BP DENI) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 004778. MOHON SEGERA MCB  DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020106548",
                    "waktu_lapor": "01/02/2023 17:36:17",
                    "waktu_response": "01/02/2023 17:45:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 33918334,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "fhatir Pratama",
                    "alamat_pelapor": "DN BEREMBENG DAYE No.0 RT.0 RW.0 PENGENJEK",
                    "no_telp_pelapor": "6281937041696",
                    "keterangan_pelapor": "MUTASI_K (G9923020188614:periksa) - Kwh meter Periksa,lampu padam.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020106550",
                    "waktu_lapor": "01/02/2023 17:36:26",
                    "waktu_response": "01/02/2023 17:36:51",
                    "waktu_recovery": "01/02/2023 17:37:53",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh Shafri",
                    "alamat_pelapor": "KP GRIYO KARANG INDAH No.7 RT.2 RW.1 KARANG",
                    "no_telp_pelapor": "6281217610804",
                    "keterangan_pelapor": "token gagal di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106552",
                    "waktu_lapor": "01/02/2023 17:36:42",
                    "waktu_response": "01/02/2023 17:41:38",
                    "waktu_recovery": "01/02/2023 20:15:38",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 9240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "26315",
                    "nama_pelapor": "IBU ARUM",
                    "alamat_pelapor": "JL KENANGA II NO 66 RT-1 / RW-2 KEL KALISARI KEC PASAR REBO JAKTIM ACUAN FHOTOCOPY KENANGA",
                    "no_telp_pelapor": "08990804575",
                    "keterangan_pelapor": "TGL31/01/2023 TUNGGAKAN REK JANUARI 2023  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106555",
                    "waktu_lapor": "01/02/2023 17:36:53",
                    "waktu_response": "01/02/2023 17:51:48",
                    "waktu_recovery": "01/02/2023 19:06:08",
                    "durasi_response_time": 895,
                    "durasi_recovery_time": 4460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jalaliyah",
                    "alamat_pelapor": "KP CIBEURIH No. RT.14 RW.4 MARGALUYU",
                    "no_telp_pelapor": "6285711901530",
                    "keterangan_pelapor": "isi token gagal terus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020106557",
                    "waktu_lapor": "01/02/2023 17:36:54",
                    "waktu_response": "01/02/2023 18:23:39",
                    "waktu_recovery": "01/02/2023 19:13:42",
                    "durasi_response_time": 2805,
                    "durasi_recovery_time": 3003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syafrizal",
                    "alamat_pelapor": "Jl. Babakan Mustika Sari No.64",
                    "no_telp_pelapor": "6285215535511",
                    "keterangan_pelapor": "pulsa token tidak tambah setelah isi ulang 500 ribu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106563",
                    "waktu_lapor": "01/02/2023 17:37:48",
                    "waktu_response": "01/02/2023 17:45:55",
                    "waktu_recovery": "01/02/2023 18:22:58",
                    "durasi_response_time": 487,
                    "durasi_recovery_time": 2223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizal Rozi",
                    "alamat_pelapor": "Jl. Tomang Tinggi Raya Blok Tomang Tinggi Gang 18 No.33",
                    "no_telp_pelapor": "6288983274124",
                    "keterangan_pelapor": "isi token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106565",
                    "waktu_lapor": "01/02/2023 17:38:01",
                    "waktu_response": "01/02/2023 17:55:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1057,
                    "durasi_recovery_time": 33917754,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Askar Setianto",
                    "alamat_pelapor": "Jl. Bali No.1",
                    "no_telp_pelapor": "6289637371114",
                    "keterangan_pelapor": "MUTASI_K (G9923020188625:pipetkwh rusak, listrik sdh padam 5 hari) - kwh rusak keypat tidak berfungsi lampu padam 5 hari",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5423020106567",
                    "waktu_lapor": "01/02/2023 17:38:33",
                    "waktu_response": "01/02/2023 18:42:48",
                    "waktu_recovery": "01/02/2023 19:08:54",
                    "durasi_response_time": 3855,
                    "durasi_recovery_time": 1566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ilham",
                    "alamat_pelapor": "JL PERUM TINGGEDE ESTATE No. RT.0 RW.0",
                    "no_telp_pelapor": "6282348617112",
                    "keterangan_pelapor": "Token Listrik yang sy masukkan sudah berkali kali saya isi tapi tidak bisa masuk. gagal terus.\\nmohon solusinya, lampu saya sudah mau mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020106569",
                    "waktu_lapor": "01/02/2023 17:38:53",
                    "waktu_response": "01/02/2023 17:42:31",
                    "waktu_recovery": "01/02/2023 19:27:08",
                    "durasi_response_time": 218,
                    "durasi_recovery_time": 6277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Alimin",
                    "alamat_pelapor": "Dsn Sukorejo Rt2 Rw1",
                    "no_telp_pelapor": "6285755117332",
                    "keterangan_pelapor": "Tidak bisa masukan token listrik, ada indikasi periksa pada layar meteran. No.32002579087",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020106575",
                    "waktu_lapor": "01/02/2023 17:39:27",
                    "waktu_response": "01/02/2023 18:01:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1310,
                    "durasi_recovery_time": 33917415,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rendra Kusuma Wardana",
                    "alamat_pelapor": "JL BAY PAS II No.00 MESANGGOK",
                    "no_telp_pelapor": "6281339902020",
                    "keterangan_pelapor": "MUTASI_K (G9923020188641:kct) - Tidak bisa masukan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020106578",
                    "waktu_lapor": "01/02/2023 17:39:58",
                    "waktu_response": "01/02/2023 18:44:13",
                    "waktu_recovery": "01/02/2023 19:04:08",
                    "durasi_response_time": 3855,
                    "durasi_recovery_time": 1195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Holis",
                    "alamat_pelapor": "DN BATANG-BATANG LAOK No.",
                    "no_telp_pelapor": "6281936501172",
                    "keterangan_pelapor": "Gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020106581",
                    "waktu_lapor": "01/02/2023 17:40:24",
                    "waktu_response": "01/02/2023 17:44:11",
                    "waktu_recovery": "01/02/2023 20:17:53",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 9222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAUFAL",
                    "alamat_pelapor": "PERUM BUMI INDAH, TAHAP 5, JL EDELWEIS 1 BLOK KC-2. KEC. PASAR KEMIS, KEL. SUKAMANTRI, KAB.TANGERANG.",
                    "no_telp_pelapor": "087736430056",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 04/12/2022 TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. AGEM AGUS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 220031 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106583",
                    "waktu_lapor": "01/02/2023 17:40:27",
                    "waktu_response": "01/02/2023 18:43:50",
                    "waktu_recovery": "01/02/2023 20:19:50",
                    "durasi_response_time": 3803,
                    "durasi_recovery_time": 5760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Triadi",
                    "alamat_pelapor": "GB KEDUNG ARES RT.003 RW.02 TBK SOGRA",
                    "no_telp_pelapor": "6285702223708",
                    "keterangan_pelapor": "Jumlah tagihan bulan febuari terlalu banyak, ditagihan terdapat informasi pemakaian 549 Kwh, padahal setelah saya hitung dari data tagihan terakhir meteran menunjukan angka 68006. Dan saya foto meteran pada tanggal 1 febuari 2023 pukul 16:55 angka dimeteran 68495,4. Kalau di jumlah dari angka meteran perhari ini dikurangi meteran yg terakhir hanya ketemu pemakaian 489 Kwh saja, tapi kenapa ditagihan bulan ini datanya 549 Kwh. Mohon penjelasannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020106584",
                    "waktu_lapor": "01/02/2023 17:40:37",
                    "waktu_response": "01/02/2023 17:46:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 350,
                    "durasi_recovery_time": 33918305,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra pratama saputra",
                    "alamat_pelapor": "jalan Gajah Mada gang cemara 1",
                    "no_telp_pelapor": "6289694476779",
                    "keterangan_pelapor": "MUTASI_K (G9923020188618:perlu pengecekan petugas) - tidak bisa di isi token listrik atau tidak bisa di isi ulang token listriknya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106585",
                    "waktu_lapor": "01/02/2023 17:40:41",
                    "waktu_response": "01/02/2023 18:12:55",
                    "waktu_recovery": "01/02/2023 18:32:56",
                    "durasi_response_time": 1934,
                    "durasi_recovery_time": 1201,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wantri",
                    "alamat_pelapor": "JL GG H MAWI RT2/13 No.0 RT.0",
                    "no_telp_pelapor": "6281219686523",
                    "keterangan_pelapor": "mau mengajukan tambah daya tp tahun kemaren kena oval,saya mau lunasin dendanya,karna saya mau tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106593",
                    "waktu_lapor": "01/02/2023 17:41:33",
                    "waktu_response": "01/02/2023 17:59:30",
                    "waktu_recovery": "01/02/2023 18:14:49",
                    "durasi_response_time": 1077,
                    "durasi_recovery_time": 919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joni Harianto",
                    "alamat_pelapor": "PR RESIDENT BLOK C No.70 RT.0 RW.0 RANGGE KEC",
                    "no_telp_pelapor": "6282232364098",
                    "keterangan_pelapor": "pengisian token gagal gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106594",
                    "waktu_lapor": "01/02/2023 17:41:34",
                    "waktu_response": "01/02/2023 18:07:38",
                    "waktu_recovery": "01/02/2023 18:10:36",
                    "durasi_response_time": 1564,
                    "durasi_recovery_time": 178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVI/silvi_kirana11 ",
                    "alamat_pelapor": "BLOK DESA LAMA RT 003 RW 002 KELURAHAN TUKMUDAL KECAMATAN SUMBER KABUPATEN CIREBON JAWABARAT",
                    "no_telp_pelapor": "085311919174",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH ALAMAT DARI JL BLOK BANDONGAN RT.001 RW.006, KALIWADAS, SUMBER, KAB. CIREBON, JAWA BARAT MENJADI BLOK DESA LAMA RT 003 RW 002 KELURAHAN TUKMUDAL KECAMATAN SUMBER KABUPATEN CIREBON JAWA BARAT. DENGAN NO. KTP PEMILIK 3216075104850010 AN. ATIKA KIRANA. PEMOHON MENGAKU SEBAGAI (PEMILIK). DENGAN NO. REGISTER 5333112177043",
                    "media": "Instagram",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020106596",
                    "waktu_lapor": "01/02/2023 17:41:43",
                    "waktu_response": "01/02/2023 18:37:05",
                    "waktu_recovery": "01/02/2023 18:45:36",
                    "durasi_response_time": 3322,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Oonk Rasyid",
                    "alamat_pelapor": "DS RAGANG No.0 RT.0 RW.0 WARU",
                    "no_telp_pelapor": "6282332920648",
                    "keterangan_pelapor": "tidak bisa masukkan pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106602",
                    "waktu_lapor": "01/02/2023 17:42:30",
                    "waktu_response": "01/02/2023 17:44:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 33918446,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HAROLD YAU",
                    "alamat_pelapor": "DK MATANI No.0 0",
                    "no_telp_pelapor": "6285256229811",
                    "keterangan_pelapor": "MUTASI_K (G9923020188645:alihkan ke 10,2) - Gagal memasukkan token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TOMOHON"
                },
                {
                    "no_laporan": "K5423020106604",
                    "waktu_lapor": "01/02/2023 17:42:44",
                    "waktu_response": "01/02/2023 17:56:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 33917726,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "putra maniso",
                    "alamat_pelapor": "KP JOGED GEREM No.0 RT.002 RW.04 GEREM",
                    "no_telp_pelapor": "6281911231052",
                    "keterangan_pelapor": "MUTASI_K (G9923020188624:tegangan drop) - tegangan RST tidak seimbang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5323020100764",
                    "waktu_lapor": "01/02/2023 17:42:53",
                    "waktu_response": "01/02/2023 17:55:21",
                    "waktu_recovery": "01/02/2023 18:00:17",
                    "durasi_response_time": 748,
                    "durasi_recovery_time": 296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYADI ",
                    "alamat_pelapor": "KP BALONG KONCI JL KALEN ESTEK NO.0 RT007/004 DS KAMURANG KEC TIRTAMULYA KAB KARAWANG (DKT JALAN) ",
                    "no_telp_pelapor": "6285697487443",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PEMBELIAN STROOM. DENGAN NO METER 14029462570 \\\"SILAHKAN KIRIM DIL PREPAID KE P2APST !!!\\\" INFO PELANGGAN TIDAK ADA PENGANGANTIAN KWH METER. LISTRK MENYALA, SISA STROOM 360 KWH. DAYA 450VA. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5423020106605",
                    "waktu_lapor": "01/02/2023 17:42:57",
                    "waktu_response": "01/02/2023 18:03:41",
                    "waktu_recovery": "01/02/2023 18:23:04",
                    "durasi_response_time": 1244,
                    "durasi_recovery_time": 1163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizal Rozi",
                    "alamat_pelapor": "Jl. Tomang Tinggi Raya Blok Tomang Tinggi Gang 18 No.33",
                    "no_telp_pelapor": "6288983274124",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5523020100756",
                    "waktu_lapor": "01/02/2023 17:43:18",
                    "waktu_response": "01/02/2023 18:43:40",
                    "waktu_recovery": "01/02/2023 20:19:45",
                    "durasi_response_time": 3622,
                    "durasi_recovery_time": 5765,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BANI ",
                    "alamat_pelapor": "JL.- DS KARANGGUDE KULON RT-3 / RW-1 NO. - KEL. KARANG GUDE KEC. KARANG LEWAS KAB. BANYUMAS LOAKSI SD KARANG GEDE KULON 3 KEBARAT ",
                    "no_telp_pelapor": "6285642584943",
                    "keterangan_pelapor": "MOHON KONFIRMASI. PELANGGAN MERASA KEBERATAN PERIHAL TAGIHAN SUSULAN SEBESAR 1210 KWH UNTUK 11 BULAN. TERKAIT LAPORAN G5522121500364 SEDANGKAN GANGGUAN APP RUSAK BARU DI BULAN DESEMBER 2022 DAN DI BERITA ACARA TIDAK ADA NO REG PEMBAYARANNYA \\nTERKAIT NO LAPOR : K5223012700404",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020106607",
                    "waktu_lapor": "01/02/2023 17:43:23",
                    "waktu_response": "01/02/2023 18:43:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3595,
                    "durasi_recovery_time": 33914894,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "eko",
                    "alamat_pelapor": "dusun cabeyan rt 08 rw 05 desa ngraji dusun cabeyan",
                    "no_telp_pelapor": "6285951542852",
                    "keterangan_pelapor": "MUTASI_K (G9923020188675:Periksa ) - meteran tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5423020106608",
                    "waktu_lapor": "01/02/2023 17:43:35",
                    "waktu_response": "01/02/2023 17:43:55",
                    "waktu_recovery": "01/02/2023 19:10:18",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 5183,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suryanto",
                    "alamat_pelapor": "poris plawad utara rt 01 rw 04",
                    "no_telp_pelapor": "6283875552413",
                    "keterangan_pelapor": "tampilan di kwh sering mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106610",
                    "waktu_lapor": "01/02/2023 17:43:43",
                    "waktu_response": "01/02/2023 17:56:31",
                    "waktu_recovery": "01/02/2023 19:45:40",
                    "durasi_response_time": 768,
                    "durasi_recovery_time": 6549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kanty Driantami",
                    "alamat_pelapor": "PER PUSPIPTEK BLOK III-B NO 33",
                    "no_telp_pelapor": "6285719777707",
                    "keterangan_pelapor": "Tidak bisa mengisi token, selalu gagal. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106615",
                    "waktu_lapor": "01/02/2023 17:44:15",
                    "waktu_response": "01/02/2023 17:46:29",
                    "waktu_recovery": "01/02/2023 21:19:34",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 12785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Duyeh chanel",
                    "alamat_pelapor": "KP SIRNA RASA No.0 RT.0 RW.0 DARMASARI",
                    "no_telp_pelapor": "6285887499608",
                    "keterangan_pelapor": "kok riject terus saat oengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020106617",
                    "waktu_lapor": "01/02/2023 17:44:24",
                    "waktu_response": "01/02/2023 18:05:30",
                    "waktu_recovery": "01/02/2023 21:19:12",
                    "durasi_response_time": 1266,
                    "durasi_recovery_time": 11622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Bintoro",
                    "alamat_pelapor": "KK MAHAGONY PARK B21 No.7 BINTARO",
                    "no_telp_pelapor": "6281285002742",
                    "keterangan_pelapor": "tagihan listrik saya sejak akhir tahun 2021 lalu melonjak tinggi sekali rata2 sd Rp.800.000an. Biasanya hanya berkisar diangka Rp.400.000an. saya sudah coba laukakan catat meter di aplikasi tapi selalu eror tdk bisa terkirim fotonya. Kalaupun ada kenaikan masak iya sampai 100%. mohon dari PLN ditindaklanjuti ya. terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106619",
                    "waktu_lapor": "01/02/2023 17:44:33",
                    "waktu_response": "01/02/2023 17:55:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 635,
                    "durasi_recovery_time": 33917784,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardi Rizky",
                    "alamat_pelapor": "DS WONOKOYO No. RT. 19 RW. 5 SUKODONO",
                    "no_telp_pelapor": "6285811000033",
                    "keterangan_pelapor": "ini meternya tidak bergerak apa gimana ya kok tagihan selama 3 bulan ini tetep tidak berubah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020106621",
                    "waktu_lapor": "01/02/2023 17:44:45",
                    "waktu_response": "01/02/2023 19:05:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4819,
                    "durasi_recovery_time": 33913588,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lailatul badriyah",
                    "alamat_pelapor": "DN GLAGAH OMBO No. 0 RT. 1 RW. 5 TALUN",
                    "no_telp_pelapor": "6285856141969",
                    "keterangan_pelapor": "MUTASI_K (G9923020188693:ggn) - kWh meter terbakar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WLINGI"
                },
                {
                    "no_laporan": "K5423020106628",
                    "waktu_lapor": "01/02/2023 17:45:59",
                    "waktu_response": "01/02/2023 17:56:10",
                    "waktu_recovery": "01/02/2023 18:10:14",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Idayanti",
                    "alamat_pelapor": "Jl. Moh. Jufri 1 No.8",
                    "no_telp_pelapor": "6281342712498",
                    "keterangan_pelapor": "Assalamualaikum,pa/bu ini sdh hari ke 6,knp petgs PLN belum juga ke rmh nambah daya,katanya estimasi 3-5 hari.jgn  hanya bls wa sj pa/bu tp bgmn tindakn nya ke wrga untk segera melksanakn kewaiiban sebgi petgs yg berwewenang,apalgi kami sdh melunasi biaya penambahan daya.Tolong yah pa/bu untk tindaknnya krn sering latto lampu dirmh.Terimaksih ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5423020106630",
                    "waktu_lapor": "01/02/2023 17:46:07",
                    "waktu_response": "01/02/2023 18:04:28",
                    "waktu_recovery": "01/02/2023 18:32:45",
                    "durasi_response_time": 1101,
                    "durasi_recovery_time": 1697,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "DS SAMI RT.01 RW.01 No.0 RT.01 RW.01",
                    "no_telp_pelapor": "6287710048947",
                    "keterangan_pelapor": "mohon dibantu selisih tagihan terindikasi lebih bayar, stand akhir tagihan Januari 2023 adalah 27.805kwh & stand aktual di kWh meter 25.552kwh, sudah coba lakukan swacam tetapi PLN mobile error'\\n\\nuntuk melakukan joint visit bisa menghubungi no pic Junaedi 087710048947",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K5423020106631",
                    "waktu_lapor": "01/02/2023 17:46:28",
                    "waktu_response": "01/02/2023 17:47:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 33918245,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sapriono",
                    "alamat_pelapor": "DN TAMPAH No.",
                    "no_telp_pelapor": "6285239217811",
                    "keterangan_pelapor": "MUTASI_K (G9923020188619:kct) - token pulsa tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5523020100759",
                    "waktu_lapor": "01/02/2023 17:46:38",
                    "waktu_response": "01/02/2023 18:14:06",
                    "waktu_recovery": "01/02/2023 18:45:54",
                    "durasi_response_time": 1648,
                    "durasi_recovery_time": 1908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MADE SUMERTI",
                    "alamat_pelapor": "PR JIMBARAN MANSION KAV. B NO 2 JL JEPUN BR BUANA GUBUK KEL JIMBARAN KEC KUTA SELATAN BADUNG LOKASI : DEKAT DELI HOTEL , BELAKANG CHILDREN HOUSE SCHOOL ",
                    "no_telp_pelapor": "085337826748",
                    "keterangan_pelapor": "TGL  08/01/2023 PENANGANAN GANGGUAN APP RUSAK (2200 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5523010800717.  MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020106634",
                    "waktu_lapor": "01/02/2023 17:46:48",
                    "waktu_response": "01/02/2023 18:27:34",
                    "waktu_recovery": "01/02/2023 20:00:37",
                    "durasi_response_time": 2446,
                    "durasi_recovery_time": 5583,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000827269",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL MERPATI 5 NO 269 000 RT-004 / RW-013 KEL DEPOK JAYA KEC PANCORAN MAS KOTA DEPOK, JAWA BARAT",
                    "no_telp_pelapor": "081381405266",
                    "keterangan_pelapor": "TGL 24/01/23 PELANGGAN TELAH DATANG KE AREA PLN UNTUK PENGAJUAN PROSES GESER APP DAN PENAMBAHAN SR UNTUK KEPERLUAN RENOVASI. NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020106635",
                    "waktu_lapor": "01/02/2023 17:46:57",
                    "waktu_response": "01/02/2023 17:54:14",
                    "waktu_recovery": "01/02/2023 19:47:17",
                    "durasi_response_time": 437,
                    "durasi_recovery_time": 6783,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANA",
                    "alamat_pelapor": "PERUM ANGGREK LOKA BSD SEKTOR 2.1 JL ANGGREK MAWAR BLOK C NO.30 KEL RAWABUNTU KEC SERPONG - TANGSEL.",
                    "no_telp_pelapor": "0215375489",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT, TGL 01/02/23 PELANGGAN MENDAPATKAN INFORMASI PERIHAL PENDATAAN PELANGGAN PLN (NIK/NO TELEPON/POSISI GPS/ALAMAT/MERK APP/GARDU PENYUPLAI DLL) YANG MENGATASNAMAKAN PT DWI RAHMA GEMILANG JASA TERKAIT PENDATAAN DATA PELANGGGAN TAHUN 2022/2023. PELANGGAN MENGINGINGINKAN INFORMASI PERIHAL KEBENARAN HAL TSB.  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106638",
                    "waktu_lapor": "01/02/2023 17:47:20",
                    "waktu_response": "01/02/2023 17:50:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 33918070,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "MISNARI",
                    "alamat_pelapor": "DN TENGAH No. TERRAK",
                    "no_telp_pelapor": "6281934999923",
                    "keterangan_pelapor": "MUTASI_K (G9923020188621:Gangguan ) - muncul tulisan periksa segera tindak lanjutin terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106639",
                    "waktu_lapor": "01/02/2023 17:47:24",
                    "waktu_response": "01/02/2023 18:17:14",
                    "waktu_recovery": "01/02/2023 21:44:42",
                    "durasi_response_time": 1790,
                    "durasi_recovery_time": 12448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdur rahman",
                    "alamat_pelapor": "jl.r.e martadinata no.04",
                    "no_telp_pelapor": "6283123124059",
                    "keterangan_pelapor": "saya beli token tapi saat saya mau gunakn kok g berhasil malah yg muncul telah terpakai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020106643",
                    "waktu_lapor": "01/02/2023 17:47:49",
                    "waktu_response": "01/02/2023 17:51:03",
                    "waktu_recovery": "01/02/2023 19:10:19",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 4756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "82355",
                    "nama_pelapor": "BP ZERU",
                    "alamat_pelapor": "JL KELAPA NO 46 RT-9 / RW-2 KEL CEGER KEC CIPAYUNG JAKTIM SEBELAH SD SANTA ANA",
                    "no_telp_pelapor": "02122988367",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 11.40 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5523020100760",
                    "waktu_lapor": "01/02/2023 17:47:58",
                    "waktu_response": "01/02/2023 17:59:05",
                    "waktu_recovery": "01/02/2023 19:05:14",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 3969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI SUTRISNA",
                    "alamat_pelapor": "DN KALANG SARI  JL- NO- RT10/02 DS KALANG SARI KEC RENGASDENGKLOK KAB KARAWANG> DKT MASJID AL ISLAH",
                    "no_telp_pelapor": "6285810858791",
                    "keterangan_pelapor": "1 APP PRABAYAR  (HAMPIR PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH  UPDATE VKRN 43. SISA PULSA=  35.20 KWH. NO TOKEN 71926933769153685771. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106647",
                    "waktu_lapor": "01/02/2023 17:47:50",
                    "waktu_response": "01/02/2023 18:30:06",
                    "waktu_recovery": "01/02/2023 18:39:58",
                    "durasi_response_time": 2536,
                    "durasi_recovery_time": 592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "usman man",
                    "alamat_pelapor": "JL JLN. PEMBANGUNAN No.0 RT. RW.",
                    "no_telp_pelapor": "6285331063800",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG SELOR"
                },
                {
                    "no_laporan": "K5423020106651",
                    "waktu_lapor": "01/02/2023 17:48:11",
                    "waktu_response": "01/02/2023 18:03:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 905,
                    "durasi_recovery_time": 33917296,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hikmal Alrhido",
                    "alamat_pelapor": "PR DUTA SEJAHTERA NIAGA ",
                    "no_telp_pelapor": "6282284272904",
                    "keterangan_pelapor": "sudah 1 minggu kwh baru saya blm dipasang, tidak ada info pak? no register 1811212031175",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMPAR"
                },
                {
                    "no_laporan": "K5423020106652",
                    "waktu_lapor": "01/02/2023 17:48:24",
                    "waktu_response": "01/02/2023 17:51:57",
                    "waktu_recovery": "01/02/2023 21:06:33",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 11676,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ULFA ",
                    "alamat_pelapor": "KP LEUWIRANJI   RT-5 / RW-2 KEC RUMPIN KEL SUKAMULYA KAB BOGOR ACUAN  MASJID JAMI ALHUSNA ",
                    "no_telp_pelapor": "081283781094",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 \\nSISA 441  KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106653",
                    "waktu_lapor": "01/02/2023 17:48:27",
                    "waktu_response": "01/02/2023 17:50:50",
                    "waktu_recovery": "01/02/2023 21:16:53",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 12363,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRMA",
                    "alamat_pelapor": "KP GENGGONG 0 0 RT-5 / RW-1 JL TAMIANG GENGGONG DS TAMIANG KEC GN KALER KOTA TANGERANG BALARAJA BANTEN",
                    "no_telp_pelapor": "081219038803",
                    "keterangan_pelapor": "pelanggan tidak dapat input token setelah update VKRN 43.SISA 479 KWH \\nNO TOKEN 3976 5071 6276 6416 9847",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020106654",
                    "waktu_lapor": "01/02/2023 17:48:29",
                    "waktu_response": "01/02/2023 17:56:25",
                    "waktu_recovery": "01/02/2023 19:35:40",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 5955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLA",
                    "alamat_pelapor": "KP CIKORONJO SINDANG MULYA 0   RT-1 / RW-5 NO 91 KEL SINDANG MULYA KEC CIBARUSAH KAB BEKASI",
                    "no_telp_pelapor": "081381441821",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN NO TOKEN PADA DATA P2APST TERTERA BLOCKING TOKEN NAMUN PADA DATA AP2T TIDAK TERTERA NO REG/TAGIHAN SUSULAN.\\nSISA KWH 3.26",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106662",
                    "waktu_lapor": "01/02/2023 17:49:31",
                    "waktu_response": "01/02/2023 17:51:17",
                    "waktu_recovery": "01/02/2023 17:56:05",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rakhmat",
                    "alamat_pelapor": "JL PARIT LAPIS No.0 RT.0 RW.0 SEI RAYA",
                    "no_telp_pelapor": "6285264092267",
                    "keterangan_pelapor": "gagal terus saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BALAI KARIMUN"
                },
                {
                    "no_laporan": "K5423020106663",
                    "waktu_lapor": "01/02/2023 17:49:47",
                    "waktu_response": "01/02/2023 18:06:11",
                    "waktu_recovery": "01/02/2023 19:10:49",
                    "durasi_response_time": 984,
                    "durasi_recovery_time": 3878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GATOT WILLYANTO",
                    "alamat_pelapor": "JL IMAM BONJOL NO 12 RT 2/3 KEL PANUNGGANGAN KEC CIBODAS KOTA TANGERANG (SAMPING RM BHINEKA)",
                    "no_telp_pelapor": "085217299311",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 69.15  KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5323020100768",
                    "waktu_lapor": "01/02/2023 17:49:56",
                    "waktu_response": "01/02/2023 18:23:22",
                    "waktu_recovery": "01/02/2023 18:27:36",
                    "durasi_response_time": 2006,
                    "durasi_recovery_time": 254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "PR MENGANTI PERMAI BLOK B6 NO 30 RT 02/09 KEL HULAAN KEC MENGANTI KAB GRESIK",
                    "no_telp_pelapor": "6285607876071",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGLIS BLM FEBRUARI DGN ID PEL 511444143830, ANGKA STAND METER DILOKASI TGL 01/02/2023 (2048) DIBANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020106665",
                    "waktu_lapor": "01/02/2023 17:49:52",
                    "waktu_response": "01/02/2023 18:00:42",
                    "waktu_recovery": "01/02/2023 19:45:54",
                    "durasi_response_time": 650,
                    "durasi_recovery_time": 6312,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sumanteb",
                    "alamat_pelapor": "DK KRAJAN No. RT.4 RW.3 TEMPURAN",
                    "no_telp_pelapor": "6282228272127",
                    "keterangan_pelapor": "Tidak Bisa di isi Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K5423020106667",
                    "waktu_lapor": "01/02/2023 17:50:07",
                    "waktu_response": "01/02/2023 18:00:35",
                    "waktu_recovery": "01/02/2023 18:02:12",
                    "durasi_response_time": 628,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede Arifin",
                    "alamat_pelapor": "Bandung",
                    "no_telp_pelapor": "6281221838832",
                    "keterangan_pelapor": "tidak bisa proses tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020106669",
                    "waktu_lapor": "01/02/2023 17:50:12",
                    "waktu_response": "01/02/2023 17:54:24",
                    "waktu_recovery": "01/02/2023 19:26:17",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 5513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yulius Limboni",
                    "alamat_pelapor": "DS LUKPANENTENG No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6285236437256",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SALAKAN"
                },
                {
                    "no_laporan": "K5423020106670",
                    "waktu_lapor": "01/02/2023 17:50:24",
                    "waktu_response": "01/02/2023 17:53:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 180,
                    "durasi_recovery_time": 33917888,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "konter usup",
                    "alamat_pelapor": "JL SUKARDI HAMDANI No.0 RT.0 RW.0 GEDONG MEN",
                    "no_telp_pelapor": "6283813858508",
                    "keterangan_pelapor": "MUTASI_K (G9923020188653:Tolong ke lokasi untuk selesaikan) - gagal token\\n0767-4255-8194-4668-0539/MUHAMMAD. SYAHURI/R1/1300VA/31.5KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020106671",
                    "waktu_lapor": "01/02/2023 17:50:39",
                    "waktu_response": "01/02/2023 18:02:25",
                    "waktu_recovery": "01/02/2023 20:04:28",
                    "durasi_response_time": 706,
                    "durasi_recovery_time": 7323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO EFENDI ",
                    "alamat_pelapor": "JL DAYUNG III NO 14 RT 3/5 KEL KLAPA II KEC KLAPA II KAB TANGERANG ACUAN LOKASI MASJID AL MUHAJIRIN SDN PB KLAPA II 1 ",
                    "no_telp_pelapor": "0215466535",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT GESER KABEL SR.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020106675",
                    "waktu_lapor": "01/02/2023 17:51:08",
                    "waktu_response": "01/02/2023 19:08:09",
                    "waktu_recovery": "01/02/2023 19:14:16",
                    "durasi_response_time": 4621,
                    "durasi_recovery_time": 367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yohanes Arnoldus Kabes",
                    "alamat_pelapor": "JL KAMPUNG IKUF No.1 RT.3 RW.4 DISTRIK AI",
                    "no_telp_pelapor": "6281347228725",
                    "keterangan_pelapor": "token tulisan 'periksa'",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMINABUAN"
                },
                {
                    "no_laporan": "K5423020106676",
                    "waktu_lapor": "01/02/2023 17:51:13",
                    "waktu_response": "01/02/2023 17:56:45",
                    "waktu_recovery": "02/02/2023 16:51:33",
                    "durasi_response_time": 332,
                    "durasi_recovery_time": 82488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tri lestari",
                    "alamat_pelapor": "JL BALI MAKMUR No.0 RT.0 RW.0 MERAH MATA",
                    "no_telp_pelapor": "628117882693",
                    "keterangan_pelapor": "Kepada Yth. Pihak PLN \\nSelamat sore, saya mau melaporkan perihal sambungan kabel di area rumah saya, saya terganggu dengan sambungan kabel dari tiang listrik ke rumah tetangga saya menempel ke area atap rumah saya, tolong di perbaiki karena saya akan merenovasi atap rumah saya, dikhawatirkan tersetrum kalau kabelnya masih menempel, harap segera ditindaklanjuti. Terima kasih.\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5323020100769",
                    "waktu_lapor": "01/02/2023 17:51:40",
                    "waktu_response": "01/02/2023 18:04:07",
                    "waktu_recovery": "01/02/2023 18:43:29",
                    "durasi_response_time": 747,
                    "durasi_recovery_time": 2362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HARIYANTI",
                    "alamat_pelapor": "JL MENTENG JAYA NO.39 RT-7 / RW-8 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT (DKT REL KERETA PASR RUMPUT DAN DKT BIDAN UTAMI)",
                    "no_telp_pelapor": "6285891067435",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN GAGAL, PADA DATA TERDAPAT KETERANGAN VKRN 43, PERSIL MENYALA, SISA STROOM 226 KWH. DENGAN NO METER 32008140298. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5323020100770",
                    "waktu_lapor": "01/02/2023 17:51:34",
                    "waktu_response": "01/02/2023 18:29:55",
                    "waktu_recovery": "01/02/2023 20:04:27",
                    "durasi_response_time": 2301,
                    "durasi_recovery_time": 5672,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN ",
                    "alamat_pelapor": "PR PESONA CISEREUH JL RAYA ITIK JANDAMANA BLOK T NO 6 KEL CISEUREUH KEC PURWAKARTA KAB PURWAKARTA",
                    "no_telp_pelapor": "081806017651",
                    "keterangan_pelapor": "TERKAIT NO LAPOR G5423020114938 PADAM 1 PERSIL KONDISI MCB ON DAN SIKRING DALAM ON. PENANGANAN DILAKUKAN DNG CARA SAMBUNG LANGSUNG. MOHON TINDAK LANJUT TERKAIT PEMASANGAN KEMBALI LISTRIK PELANGGAN SESUAI DNG ATURAN YG BERLAKU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106678",
                    "waktu_lapor": "01/02/2023 17:51:59",
                    "waktu_response": "01/02/2023 18:14:38",
                    "waktu_recovery": "01/02/2023 19:08:45",
                    "durasi_response_time": 1359,
                    "durasi_recovery_time": 3247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELIANA",
                    "alamat_pelapor": "JL - PR PERMATA REGENCY BLOK J NO.1 RT.04/09 KEC BIRINGKANAYA KEL LEIKANG KOTA MAKASSAR. LOKASI DEKAT GEREJA TORAJA / PEMANDIAN TIRTA GARDEN",
                    "no_telp_pelapor": "085212816536",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 14.23 KWH. / 27569369830528260318",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106679",
                    "waktu_lapor": "01/02/2023 17:51:51",
                    "waktu_response": "01/02/2023 18:01:22",
                    "waktu_recovery": "01/02/2023 18:05:25",
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Christian",
                    "alamat_pelapor": "Jl. Sukalaya III No.11",
                    "no_telp_pelapor": "628122220606",
                    "keterangan_pelapor": "isi token reject terus sesudah ganti daya dari 1300 ke 2200",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106689",
                    "waktu_lapor": "01/02/2023 17:53:22",
                    "waktu_response": "01/02/2023 17:59:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 364,
                    "durasi_recovery_time": 33917526,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000001501328",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL DN JATITENGAH RT 04/02 NO 206 DESA SRIKAMULYAN KEC TIRTAJAYA KAB KARAWANG JABAR. SETEMPAT PRAKETK BIDAN KACIH. BELAKANG KANTOR DESA.",
                    "no_telp_pelapor": "085774300304",
                    "keterangan_pelapor": "MUTASI_K (G9923020188635:keypad rusak ) - MOHON PERIKSA APP PRABAYAR KARENA KEYPAD ANGKA ( 5 ) PADA APP PRABAYAR TIDAK BERFUNGSI. SISA 356 KWH. ID METER 45029141897. (PTL TIDAK PADAM). PEMBATALAN LAPORAN SUDAH DIBUATKAN LAPORAN BARU PADA NO LAPOR K5423020106721 DIKARENAKAN SALAH ISSUE TYPE. CC.54.AGUNG_IR. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106691",
                    "waktu_lapor": "01/02/2023 17:53:41",
                    "waktu_response": "01/02/2023 17:56:38",
                    "waktu_recovery": "01/02/2023 19:35:50",
                    "durasi_response_time": 177,
                    "durasi_recovery_time": 5952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003075200",
                    "nama_pelapor": "EDO NANDIKA",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 8100, ST APP (saat ini) TGL 01/02/2023 = 7938. REK (BELUM DILUNASI). PELANGGAN PERNAH LAPOR DENGAN NO: K5423020101947 DAN K5423020101371 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Email",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100773",
                    "waktu_lapor": "01/02/2023 17:53:35",
                    "waktu_response": "01/02/2023 18:30:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2195,
                    "durasi_recovery_time": 33915682,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN ",
                    "alamat_pelapor": "PR PESONA CISEREUH JL RAYA ITIK JANDAMANA BLOK T NO 6 KEL CISEUREUH KEC PURWAKARTA KAB PURWAKARTA",
                    "no_telp_pelapor": "081806017651",
                    "keterangan_pelapor": "MUTASI_K (G9923020188775:batal) - TERKAIT LAPORAN PELANGGAN DNG NO LAPOR G5423020114938. SESUAI INFORMASI PELANGGAN SIKAP PETUGAS PADA SAAT PENANGANAN KURANG SOPAN TERHADAP PELANGGAN. MOHON TINDAK LANJUT DAN PENYELESAIANNYA. TKS  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106697",
                    "waktu_lapor": "01/02/2023 17:54:27",
                    "waktu_response": "01/02/2023 18:45:01",
                    "waktu_recovery": "01/02/2023 18:56:41",
                    "durasi_response_time": 3034,
                    "durasi_recovery_time": 700,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Amalina Hidayah",
                    "alamat_pelapor": "Jl. Raya Cakung Cilingcing Barat No.58 Rt 01/Rw 04 Cakung Barat Jakarta Timur",
                    "no_telp_pelapor": "6285840148020",
                    "keterangan_pelapor": "Kwh meteran tidak bisa di isi token listrik dan ada bacaan eror setelah masukan nomer isi tokennya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106698",
                    "waktu_lapor": "01/02/2023 17:54:37",
                    "waktu_response": "01/02/2023 18:12:18",
                    "waktu_recovery": "01/02/2023 18:29:40",
                    "durasi_response_time": 1061,
                    "durasi_recovery_time": 1042,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INA",
                    "alamat_pelapor": "JL KP SAWAH     RT-2 / RW-1 NO 4E KEL SRENGSENG SAWAH KEC JAGAKARSA JAKSEL",
                    "no_telp_pelapor": "088212212297",
                    "keterangan_pelapor": "TGL 1/2/23  PELANGGAN DENGAN ID METER 14008625387 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN DATA PADA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!!SISA 63.99 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106701",
                    "waktu_lapor": "01/02/2023 17:54:33",
                    "waktu_response": "01/02/2023 17:58:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 33917577,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sinarto",
                    "alamat_pelapor": "Dusun Lias desa genggelang kec.gangga KLU",
                    "no_telp_pelapor": "6285237238442",
                    "keterangan_pelapor": "MUTASI_K (G9923020188627:mohon dibantu) - Gagal saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG"
                },
                {
                    "no_laporan": "K5423020106704",
                    "waktu_lapor": "01/02/2023 17:54:44",
                    "waktu_response": "01/02/2023 18:00:57",
                    "waktu_recovery": "01/02/2023 21:16:18",
                    "durasi_response_time": 373,
                    "durasi_recovery_time": 11721,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "meiliamhza",
                    "alamat_pelapor": "JL KOSIM No.00 RT.0 RW.0",
                    "no_telp_pelapor": "62895323204670",
                    "keterangan_pelapor": "penyambungan sementara",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020106705",
                    "waktu_lapor": "01/02/2023 17:54:58",
                    "waktu_response": "01/02/2023 18:23:19",
                    "waktu_recovery": "01/02/2023 19:55:15",
                    "durasi_response_time": 1701,
                    "durasi_recovery_time": 5516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIFIN",
                    "alamat_pelapor": "JL SEROJA II RT 2/12 NO 4B KEL CENGKARENG BARAT KEC CENGKARENG JAKBAR",
                    "no_telp_pelapor": "081293334570",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 01/02/23  DILAKUKAN PERGANTIAN APP DIKARENAKAN TERTERA PERIKSA  , PADA APP LAMA ( 56002404772 ) MASIH MEMILIKI TOKEN YANG BELUM DIINPUT RP 50.000 ( 3659 1748 0375 9580 0452 ) PELANGGAN MENGINGINKAN TOKEN TSB DIKONVERSIKAN KE APP BARU ( 45103513045 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106708",
                    "waktu_lapor": "01/02/2023 17:54:56",
                    "waktu_response": "01/02/2023 18:14:34",
                    "waktu_recovery": "01/02/2023 18:30:08",
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rita susanti",
                    "alamat_pelapor": "kp cilimus RT 03 RW 09",
                    "no_telp_pelapor": "6283820108159",
                    "keterangan_pelapor": "kenapa token ga bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020106711",
                    "waktu_lapor": "01/02/2023 17:55:24",
                    "waktu_response": "01/02/2023 18:24:26",
                    "waktu_recovery": "01/02/2023 18:49:43",
                    "durasi_response_time": 1742,
                    "durasi_recovery_time": 1517,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32902067415",
                    "nama_pelapor": "BP SIMORANGKIR ",
                    "alamat_pelapor": "JL. NAGARAYA PR. SAWIT INDAH BLOK.K-1 NO.9 RT.05/03 KEL. DUREN SAWIT KEC. DUREN SAWIT KOTA JAKTIM.",
                    "no_telp_pelapor": "082299558515",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH: 34.39. PTL TIDAK PADAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100774",
                    "waktu_lapor": "01/02/2023 17:55:26",
                    "waktu_response": "01/02/2023 18:30:51",
                    "waktu_recovery": "01/02/2023 18:40:24",
                    "durasi_response_time": 2125,
                    "durasi_recovery_time": 573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "DN GUNUNG RANGAH LEMING NO - RT 03 RW - DESA LEMING KEC TERARA KAB LOMBOK TIMUR ACUAN LOKASI SEBELAH TIMUR KANTOR DESA LEMING ",
                    "no_telp_pelapor": "085931270102",
                    "keterangan_pelapor": "MOHON BANTUAN KONVERSI TOKEN DENGAN NO METER 45029240228 NO TOKEN 3589.0021.0632.0040.8878 PEMBELIAN SENILAI RP 50.000 TANGGAL 16/01/2023 DIKARENAKAN VKRN 43 , MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020106713",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_response": "01/02/2023 18:05:30",
                    "waktu_recovery": "01/02/2023 18:41:58",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 2188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "carnoto",
                    "alamat_pelapor": "ds jambak blok4 gg buyut krapyak",
                    "no_telp_pelapor": "6287845997488",
                    "keterangan_pelapor": "mana penanganan dari kemarin ga ada respon cepat katanya respon cepat laporan dari kemarin sampe sekarang blum ditanganin,masa kaya jaman purba gelap2 pan¿ yg bener aja mas pa bu n orang2 penting lainnyaa\\nyg jdi masalah kan kalo jam sore itu bnyak pelanggan datang n memperlambak kinerja toko kalo rumahan sih terserah aja ini kan saya lagi usaha mohon lah agak cepat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKEDUNG"
                },
                {
                    "no_laporan": "K5423020106715",
                    "waktu_lapor": "01/02/2023 17:55:27",
                    "waktu_response": "01/02/2023 17:57:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 33917624,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syaiful Anam",
                    "alamat_pelapor": "DS BERE SONGAI PANDIYANGAN No.0 ROBATAL",
                    "no_telp_pelapor": "6287763114377",
                    "keterangan_pelapor": "MUTASI_K (G9923020188729:perlu pengecekan petugas) - tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106716",
                    "waktu_lapor": "01/02/2023 17:55:34",
                    "waktu_response": "01/02/2023 18:30:33",
                    "waktu_recovery": "01/02/2023 20:13:40",
                    "durasi_response_time": 2099,
                    "durasi_recovery_time": 6187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saeful Amar",
                    "alamat_pelapor": "JL PANDU DEWANATA VII BLOK 02 No.117 RT.0 RW.0 CIGELAM",
                    "no_telp_pelapor": "6287876236212",
                    "keterangan_pelapor": "pengikat kabel ke tiang mau putus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106718",
                    "waktu_lapor": "01/02/2023 17:55:51",
                    "waktu_response": "01/02/2023 18:11:08",
                    "waktu_recovery": "01/02/2023 18:17:18",
                    "durasi_response_time": 917,
                    "durasi_recovery_time": 370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EKA",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR RT 8 RW 9 NO 79 KEL LUBANG BUAYA KEC CIPAYUNG KOTA JAAKRTA TIMUR. DEKAT MUSHOLLA DARUSSALAM",
                    "no_telp_pelapor": "081388682065",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 >10 KWH SISA 18.70 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106720",
                    "waktu_lapor": "01/02/2023 17:55:51",
                    "waktu_response": "01/02/2023 17:56:36",
                    "waktu_recovery": "01/02/2023 18:00:18",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aulia Rahmi",
                    "alamat_pelapor": "DS SIKUMBU",
                    "no_telp_pelapor": "62812604220215",
                    "keterangan_pelapor": "Infonya pak, untuk pindah meteran bisa pak?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020106721",
                    "waktu_lapor": "01/02/2023 17:56:05",
                    "waktu_response": "01/02/2023 17:59:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 33917520,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL DN JATITENGAH RT 04/02 NO 206 DESA SRIKAMULYAN KEC TIRTAJAYA KAB KARAWANG JABAR. SETEMPAT PRAKETK BIDAN KACIH. BELAKANG KANTOR DESA.",
                    "no_telp_pelapor": "085774300304",
                    "keterangan_pelapor": "MUTASI_K (G9923020188634:keypad rusak) - MOHON PERIKSA APP PRABAYAR KARENA KEYPAD ANGKA ( 5 ) PADA APP PRABAYAR TIDAK BERFUNGSI. SISA 356 KWH. NO METER 45029141897. (PTL TIDAK PADAM). ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106722",
                    "waktu_lapor": "01/02/2023 17:55:57",
                    "waktu_response": "01/02/2023 18:24:08",
                    "waktu_recovery": "01/02/2023 18:53:15",
                    "durasi_response_time": 1691,
                    "durasi_recovery_time": 1747,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ii sutarsa",
                    "alamat_pelapor": "PARABON",
                    "no_telp_pelapor": "6281910794214",
                    "keterangan_pelapor": "token yang dimasukan gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5223020101482",
                    "waktu_lapor": "01/02/2023 17:56:16",
                    "waktu_response": "01/02/2023 18:04:20",
                    "waktu_recovery": "01/02/2023 18:23:10",
                    "durasi_response_time": 484,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JL DURI KEPA NO 134 RT 3 RW 8 KEL DURI KEPA KEC KEBON JERUK KOTA JAKARTA BARAT DKI JAKARTA",
                    "no_telp_pelapor": "6281542356370",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN (VKRN 43). PTL MENYALA. SISA 22 KWH. R1T / 1300.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106727",
                    "waktu_lapor": "01/02/2023 17:56:23",
                    "waktu_response": "01/02/2023 17:58:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 33917553,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ida sri wahyuni",
                    "alamat_pelapor": "jalan mayjen sutoyo IX, jatirejo, Nganjuk",
                    "no_telp_pelapor": "628813144162",
                    "keterangan_pelapor": "MUTASI_K (G9923020188637:padam) - sering sekali pemadaman di daerah sini, kenapa?\\nmohon tanggapan segera",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5323020100777",
                    "waktu_lapor": "01/02/2023 17:56:29",
                    "waktu_response": "01/02/2023 18:01:18",
                    "waktu_recovery": "01/02/2023 18:05:18",
                    "durasi_response_time": 289,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000005475368",
                    "nama_pelapor": "BP PUAD ",
                    "alamat_pelapor": "JL SENGKOL   NO 0 RT 02/02 KEL KERSAMENAK KEC KAWALU KOTA TASIKMALAYA ",
                    "no_telp_pelapor": "085221092960",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA STROM 378 KWH DENGAN NO METER 532411035312",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106730",
                    "waktu_lapor": "01/02/2023 17:56:46",
                    "waktu_response": "01/02/2023 18:07:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 33917021,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adelia Ekayana Stirman",
                    "alamat_pelapor": "PR PONDOK RAJEG RESIDENCE B.11 No.03 RT.0 RW.0 PDK RAJEG",
                    "no_telp_pelapor": "6281310869359",
                    "keterangan_pelapor": "MUTASI_K (G9923020188639:mati listrik) - tiba tiba mati listrik dengan pulsa penuh, mcb tidak turun, tegangan listrik normal. ini tolong ditindak lanjuti ya. Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020106736",
                    "waktu_lapor": "01/02/2023 17:57:17",
                    "waktu_response": "01/02/2023 18:18:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1301,
                    "durasi_recovery_time": 33916354,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "EKO HADI KESUMA",
                    "alamat_pelapor": "JL SEMBADA IX No.2 MEDAN SELA",
                    "no_telp_pelapor": "6281370600080",
                    "keterangan_pelapor": "MUTASI_K (G9923020188648:Gangguan) - tidak ada tulisan periksa namun token dimasukkan selalu gagal, mohon informasi clear tamper.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020106737",
                    "waktu_lapor": "01/02/2023 17:57:23",
                    "waktu_response": "01/02/2023 18:37:13",
                    "waktu_recovery": "01/02/2023 18:45:31",
                    "durasi_response_time": 2390,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR HOLIS MAJID",
                    "alamat_pelapor": "DN WA DUWA TIMUR DS PONJANAN TIMUR No.0 RT.0 RW.0 BATUMARMAR",
                    "no_telp_pelapor": "6285235608334",
                    "keterangan_pelapor": "Pengisian token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106738",
                    "waktu_lapor": "01/02/2023 17:57:25",
                    "waktu_response": "01/02/2023 18:05:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 33917145,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JL RAYA PONDOK BETUNG  NO 55 RT 5 / RW 2 KEL PONDOK BETUNG KEC PONDOK AREN TANGSEL ACUAN SETEMPAT VIOLET PETS STORE ",
                    "no_telp_pelapor": "085156503880",
                    "keterangan_pelapor": "MUTASI_K (G9923020188673:Tolong dibantu untuk disambung langsung dulu. setempat susah mau padam) - TGL 1/2/23 PELANGGAN MELAKUKAN  PEMBELIAN TOKEN SEBESAR RP 1.000.000,- ( 47355414077372879018 ) DISPLAY TERTERA TERPAKAI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106739",
                    "waktu_lapor": "01/02/2023 17:57:25",
                    "waktu_response": "01/02/2023 17:57:48",
                    "waktu_recovery": "01/02/2023 18:04:32",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sumardi",
                    "alamat_pelapor": "JL DSN II KW BEGUMIT No.0 BINJAI",
                    "no_telp_pelapor": "62852770145233",
                    "keterangan_pelapor": "mohon informasi tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K5423020106741",
                    "waktu_lapor": "01/02/2023 17:57:36",
                    "waktu_response": "01/02/2023 18:07:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 33917048,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hien Taroreh",
                    "alamat_pelapor": "dusun Gunung Petung ",
                    "no_telp_pelapor": "6281802511169",
                    "keterangan_pelapor": "MUTASI_K (G9923020188638:Padam Meluas) - Lampu semua mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020106742",
                    "waktu_lapor": "01/02/2023 17:57:39",
                    "waktu_response": "01/02/2023 18:10:06",
                    "waktu_recovery": "01/02/2023 18:29:53",
                    "durasi_response_time": 747,
                    "durasi_recovery_time": 1187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh zaini",
                    "alamat_pelapor": "DS BAKALAN RT.0 RW.0 DSBAKALAN",
                    "no_telp_pelapor": "6289673825365",
                    "keterangan_pelapor": "dari bulan oktober 2022 - januari 2023 pembayaran listrik normal .. tiba² d bulan februari naik 10x lipat ..padahal pemakaian wajar seperti bulan2 sebelumnya .. mohon penjelasannya !",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JUWANA"
                },
                {
                    "no_laporan": "K5423020106744",
                    "waktu_lapor": "01/02/2023 17:57:42",
                    "waktu_response": "01/02/2023 18:24:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1609,
                    "durasi_recovery_time": 33916021,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAHRUS",
                    "alamat_pelapor": "DESA TOLANG RT - RW - NO - KEC BANYUATES KAB SAMPANG JL- ACUAN : SEKOLAH NURUL ULUM",
                    "no_telp_pelapor": "082330947112",
                    "keterangan_pelapor": "MUTASI_K (G9923020188732:perlu pengecekan petugas) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SIS 19,02 KWH. (PTL TDK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106747",
                    "waktu_lapor": "01/02/2023 17:58:08",
                    "waktu_response": "01/02/2023 18:43:06",
                    "waktu_recovery": "01/02/2023 21:27:32",
                    "durasi_response_time": 2698,
                    "durasi_recovery_time": 9866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ella Razaq",
                    "alamat_pelapor": "Jl. Cemp. 4 Blok Cempaka 4 No.56",
                    "no_telp_pelapor": "6281296294714",
                    "keterangan_pelapor": "Datang petugas pln nagsih surat penagihan belum dibayar .. padahal sudh dibayar. mohon d cek ulang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020106749",
                    "waktu_lapor": "01/02/2023 17:58:23",
                    "waktu_response": "01/02/2023 18:00:05",
                    "waktu_recovery": "01/02/2023 18:44:41",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2676,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "uswatunhasanah",
                    "alamat_pelapor": "DS KARANG PENANG OLOH No.00 RT.0 RW.0 KR.PENANG",
                    "no_telp_pelapor": "6285755933009",
                    "keterangan_pelapor": "masukkan token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106752",
                    "waktu_lapor": "01/02/2023 17:58:38",
                    "waktu_response": "01/02/2023 18:00:15",
                    "waktu_recovery": "01/02/2023 19:26:17",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 5162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dani ardani",
                    "alamat_pelapor": "KP NANGGEWER No.0 RT.004 RW.01 LABAN SARI",
                    "no_telp_pelapor": "6285695649077",
                    "keterangan_pelapor": "masukan kode token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106754",
                    "waktu_lapor": "01/02/2023 17:58:53",
                    "waktu_response": "01/02/2023 18:00:46",
                    "waktu_recovery": "01/02/2023 19:26:31",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 5145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "feri sandria",
                    "alamat_pelapor": "KP PULO PIPISAN No. RT.1 RW.1",
                    "no_telp_pelapor": "6285891848858",
                    "keterangan_pelapor": "tidak bisa memasukan token listrik mengalami kegagalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106756",
                    "waktu_lapor": "01/02/2023 17:59:05",
                    "waktu_response": "01/02/2023 18:23:05",
                    "waktu_recovery": "01/02/2023 19:55:06",
                    "durasi_response_time": 1440,
                    "durasi_recovery_time": 5521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARISKA",
                    "alamat_pelapor": "JL PUSKESMAS 1 RT-4 / RW-7 NO 22 KEL DURI KOSAMBI KEC CENGKARENG JAKBAR (DEKAT TK FATAHILAH)",
                    "no_telp_pelapor": "081390986911",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 PERGANTIAN APP  PARBAYAR DARI NO METER 86052298394 MENJADI NO METER 45103287087, SESUAI INFO PELANGGAN PADA NO METER SEBELUMNYA MASIH TERPADAT TOKEN PEMBELIAN TGL 29/01/23 SEBESA RP 200.000,- YANG BELUM DINPUTKAN PADA APP DAN YBS MENGINGINKAN TOKEN TSB DAPAT DIKONVERSI PADA NO METER BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106759",
                    "waktu_lapor": "01/02/2023 17:59:16",
                    "waktu_response": "01/02/2023 18:01:28",
                    "waktu_recovery": "01/02/2023 18:04:28",
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 180,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sumardi",
                    "alamat_pelapor": "JL P.KEMERDEKAAN",
                    "no_telp_pelapor": "62852770142376",
                    "keterangan_pelapor": "mohon diberikan informasi meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K5423020106766",
                    "waktu_lapor": "01/02/2023 18:00:15",
                    "waktu_response": "01/02/2023 18:01:58",
                    "waktu_recovery": "01/02/2023 19:32:19",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 5421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wiki budyanto",
                    "alamat_pelapor": "Paradise Serpong City Cluster Carara Blok j38 / 18",
                    "no_telp_pelapor": "6285711359369",
                    "keterangan_pelapor": "saya udah isi token tapi tiqp di masukin selalu gagal terus kenapa yaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020106768",
                    "waktu_lapor": "01/02/2023 18:00:19",
                    "waktu_response": "01/02/2023 18:03:55",
                    "waktu_recovery": "01/02/2023 18:18:53",
                    "durasi_response_time": 216,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahimsyah Corebima",
                    "alamat_pelapor": "Kenotan",
                    "no_telp_pelapor": "6281318088048",
                    "keterangan_pelapor": "tidak bisa mengisi nomor token, selalu gagal dua nomor token yang berbeda ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ADONARA"
                },
                {
                    "no_laporan": "K5423020106770",
                    "waktu_lapor": "01/02/2023 18:00:44",
                    "waktu_response": "01/02/2023 19:06:42",
                    "waktu_recovery": "01/02/2023 21:09:05",
                    "durasi_response_time": 3958,
                    "durasi_recovery_time": 7343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M Fachmi Jamal",
                    "alamat_pelapor": "JL PERMNS TREA BLK K/ No.0",
                    "no_telp_pelapor": "6285237234999",
                    "keterangan_pelapor": "apakah meter rumah saya di putus ?\\nsoalnya saya cek MCBnya tidak ada .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106771",
                    "waktu_lapor": "01/02/2023 18:00:46",
                    "waktu_response": "01/02/2023 18:59:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3522,
                    "durasi_recovery_time": 33913924,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy sujarwadi",
                    "alamat_pelapor": "prampelan rt2/rw3",
                    "no_telp_pelapor": "6289605724389",
                    "keterangan_pelapor": "MUTASI_K (G9923020188688:ranting pohon mengenai kabel pln) - ranting pohon banyak yang menutupi instalasi kabel listrik tegangan tinggi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5423020106772",
                    "waktu_lapor": "01/02/2023 18:00:55",
                    "waktu_response": "01/02/2023 18:04:44",
                    "waktu_recovery": "01/02/2023 19:20:57",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 4573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ABDULLAH",
                    "alamat_pelapor": "JL KEBUMEN NO 4 KEL GAMBIR KEC MENTENG JAKARTA PUSAT",
                    "no_telp_pelapor": "02183701256",
                    "keterangan_pelapor": "MOHON PERIKSA APP PASCABAYAR, SESUAI INFO PELANGGAN BUZZER ALRAM BERBUNYI SEJAK 3 HARI LALU ID PEL 541100510191",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106778",
                    "waktu_lapor": "01/02/2023 18:01:12",
                    "waktu_response": "01/02/2023 18:05:24",
                    "waktu_recovery": "01/02/2023 18:20:39",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TEUKU SURNALDI",
                    "alamat_pelapor": "JALAN SAMALANGA V NO 3, DUSON ARON, KP. GUE GAJAH,KEC. DARUL IMARAH, KAB ACEH BESAR, PROV. ACEH",
                    "no_telp_pelapor": "085220785079",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK SYARIAH MANDIRI. PTL MINTA DISAMBUNG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020106780",
                    "waktu_lapor": "01/02/2023 18:01:48",
                    "waktu_response": "01/02/2023 18:06:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 268,
                    "durasi_recovery_time": 33917116,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22100570328",
                    "nama_pelapor": "BP MUKHTI",
                    "alamat_pelapor": "JL VIRGO NO 2 RT 5/13 KEL SEKELOA KEC  COBLONG KOTA BANDUNG",
                    "no_telp_pelapor": "089662406889",
                    "keterangan_pelapor": "MUTASI_K (G9923020188636:KCT) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 ( 18.57 KWH  ) NO TOKEN : 2303 9318 4878 9761 6024",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5523020100772",
                    "waktu_lapor": "01/02/2023 18:01:59",
                    "waktu_response": "01/02/2023 18:18:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1015,
                    "durasi_recovery_time": 33916358,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOHANES",
                    "alamat_pelapor": "JL GAJAG MADA NO- RT11/4 DS HAMBALA KEC KOTA WAINGAPU SUMBA TIMUR> DKT SPBU",
                    "no_telp_pelapor": "085239477400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188655:gangguan meter) - PEL MENGELUHKAN LAYAR BLANK (BERKEDIP\\\") APABILA HUJAN TURUN. PTL NYALA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBA TIMUR"
                },
                {
                    "no_laporan": "K5423020106783",
                    "waktu_lapor": "01/02/2023 18:02:02",
                    "waktu_response": "01/02/2023 18:03:06",
                    "waktu_recovery": "01/02/2023 18:49:52",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 2806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amalia fajrin",
                    "alamat_pelapor": "PR GRIYA ARTHA SEPATAN BLK E4 No.14 SUKADIRI",
                    "no_telp_pelapor": "6281295258978",
                    "keterangan_pelapor": "mau konfirmasi ka. beberapa bulan kemarin saya bayar listrik hanya 77rb. kenapa bulan februari bayarnya hampir 300rb ya Ka. maaf ka, mau liat catatan meteran bulan kemarin berapa ya Ka. soalnya pemakaian listrik saya normal seperti beberaoa bulan lalu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020106787",
                    "waktu_lapor": "01/02/2023 18:02:44",
                    "waktu_response": "01/02/2023 18:12:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 596,
                    "durasi_recovery_time": 33916732,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANTO",
                    "alamat_pelapor": "JL H ABDUL MAJID NO 67 B RT 4 RW 11 KEL CIPETE UTARA KEC KEBAYORAN BARU KOTA JAKARTA SELATAN. DEPAN KOPI TUKU ABDUL MAJID",
                    "no_telp_pelapor": "08128498965",
                    "keterangan_pelapor": "MUTASI_K (G9923020188709:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 >10 KWH SISA 15 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106788",
                    "waktu_lapor": "01/02/2023 18:02:52",
                    "waktu_response": "01/02/2023 18:06:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 33917098,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzi Audah",
                    "alamat_pelapor": "JL BANTARAN BARAT 4 KAV No.11 RT.3 RW.16 TULUSREJO",
                    "no_telp_pelapor": "6281232499857",
                    "keterangan_pelapor": "No. meter tidak terdeteksi. Beli token tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020106791",
                    "waktu_lapor": "01/02/2023 18:03:03",
                    "waktu_response": "01/02/2023 18:03:57",
                    "waktu_recovery": "01/02/2023 19:27:41",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 5024,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "purnama chandra",
                    "alamat_pelapor": "JL SKIP I BL.F I NO.4 No.0 RT.0",
                    "no_telp_pelapor": "6282297016534",
                    "keterangan_pelapor": "tidak dapat mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020106792",
                    "waktu_lapor": "01/02/2023 18:03:05",
                    "waktu_response": "01/02/2023 18:12:46",
                    "waktu_recovery": "01/02/2023 18:20:42",
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 476,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Aldar",
                    "alamat_pelapor": "DS PURWOSARI RT.0 RW.0 COMAL",
                    "no_telp_pelapor": "6281575286777",
                    "keterangan_pelapor": "blm bisa diisi pulsa setelah migrasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP COMAL"
                },
                {
                    "no_laporan": "K5423020106795",
                    "waktu_lapor": "01/02/2023 18:03:19",
                    "waktu_response": "01/02/2023 18:07:20",
                    "waktu_recovery": "01/02/2023 19:24:48",
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 4648,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUDARSONO",
                    "alamat_pelapor": "JL PAHLAWAN DN MUNGGANG   NO - RT-35 RW -    KEL BENDOWOHARJO KEC SEWON KAB BANTUL DEKAT PERSAWAHAN ",
                    "no_telp_pelapor": "081228815146",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR DI RAGUKAN BEROPRASINYA (SISA KWH TIDAK BERKURANG) SISA 358.40 KWH SEJAK BEBERAPA HARI KEMARIN. \\nLAPOR KEMBALI CC.54.FEBRI 18:48 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020106798",
                    "waktu_lapor": "01/02/2023 18:03:25",
                    "waktu_response": "01/02/2023 18:13:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 608,
                    "durasi_recovery_time": 33916679,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ismail",
                    "alamat_pelapor": "JLN MEDAN BELAWAN KM, 6.5",
                    "no_telp_pelapor": "6281263656718",
                    "keterangan_pelapor": "MUTASI_K (G9923020188643:c) - kpd yth Bpk pimpinan PT PLN di tempat, pak saya ada mengajukan permohonan pemasangan baru listrik PLN, dan saya sudah membayar PB dan ujl nya, namun sampai saat ini belum ada realisasi dari pihak PLN setempat, jadi saya Mhn kpd Bpk pimpinan PT pln membantu saya agar listrik saya terpasang karena saya sangat butuhkan arus listrik tsb, dan ini data permohonan saya, nama   munawir qalbi, alamat jlnedan belawan  km 6.5 , daya 132000 , non registrasi pembayaran 1280111022075 , atas bantuan Bpk pimpinan PLN saya mengucapkan terimankasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020106805",
                    "waktu_lapor": "01/02/2023 18:04:14",
                    "waktu_response": "01/02/2023 18:06:23",
                    "waktu_recovery": "01/02/2023 20:17:59",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 7896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025522039",
                    "nama_pelapor": "IBU CICI",
                    "alamat_pelapor": "KP CIPONDOH  RT 1/2 JL IRIGASI SIPON   NO  0 KEL CIPONDOH MAKMUR KEC CIPONDOH KOTA TANGERANG ACUAN LOKASI SETEMPAT TOKO JAMU SIDOMUNCUL ",
                    "no_telp_pelapor": "081261530636",
                    "keterangan_pelapor": "PADA TGL 1/2/23.PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER14025522039 (PTL MENYALA) SISA KWH 25. PADA DATA P2APST TERTERA DIL PREPAID.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106812",
                    "waktu_lapor": "01/02/2023 18:05:28",
                    "waktu_response": "01/02/2023 18:09:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 261,
                    "durasi_recovery_time": 33916903,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdulsaep",
                    "alamat_pelapor": "KP BANTARGEDANG KALER No.0 RT.004 RW.09 KS NAGARA",
                    "no_telp_pelapor": "6285223980139",
                    "keterangan_pelapor": "MUTASI_K (G9923020188672:Token Padam) - Token Padam Ngisi Pulsa Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106821",
                    "waktu_lapor": "01/02/2023 18:06:58",
                    "waktu_response": "01/02/2023 18:48:06",
                    "waktu_recovery": "01/02/2023 21:03:14",
                    "durasi_response_time": 2468,
                    "durasi_recovery_time": 8108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hery Maulana",
                    "alamat_pelapor": "Jl. Pahlawan No.79",
                    "no_telp_pelapor": "6281779014989",
                    "keterangan_pelapor": "permasalahan tidak bisa isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020106823",
                    "waktu_lapor": "01/02/2023 18:07:15",
                    "waktu_response": "01/02/2023 18:08:51",
                    "waktu_recovery": "01/02/2023 19:46:34",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 5863,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01111580187",
                    "nama_pelapor": "IBU TIARA",
                    "alamat_pelapor": "JL PEMANCINGAN SABAR SON RT 03/RW 09 NO 19 LENGK WETAN KEC SERPONG KOTA TANGSEL // ACUAN DEKAT PEMANCINGAN SABAR ",
                    "no_telp_pelapor": "089529256838",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 30.00 (PTL NYALA) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100789",
                    "waktu_lapor": "01/02/2023 18:08:16",
                    "waktu_response": "01/02/2023 18:29:04",
                    "waktu_recovery": "01/02/2023 19:36:38",
                    "durasi_response_time": 1248,
                    "durasi_recovery_time": 4054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MIMIN",
                    "alamat_pelapor": "KP CIBENDA JL SIRNAJAYA NO 0 RT 8 RW 4 KEL SIRNAJAYA KEC SERANG BARU KAB BEKASI (DEKAT SEKOLAH MI TARBIATUS SIBIAN)",
                    "no_telp_pelapor": "083122854587",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN DENGAN KET BLOCKING PEMBELIAN. KONDISI PTL PADAM. TIDAK MUNCUL KET PENYEBAB BLOCKING PEMBELIAN. NO METER 32012052083",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106833",
                    "waktu_lapor": "01/02/2023 18:08:32",
                    "waktu_response": "01/02/2023 18:24:30",
                    "waktu_recovery": "01/02/2023 18:37:38",
                    "durasi_response_time": 958,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rohmat nursalim",
                    "alamat_pelapor": "Jl. S. Parman No.125",
                    "no_telp_pelapor": "6283845910944",
                    "keterangan_pelapor": "tidak bisa di isi pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5423020106844",
                    "waktu_lapor": "01/02/2023 18:09:51",
                    "waktu_response": "01/02/2023 18:52:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2571,
                    "durasi_recovery_time": 33914330,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andika putra",
                    "alamat_pelapor": "DS CURAH REJO No.0 RT.4 RW.2 SUKAMAKMUR",
                    "no_telp_pelapor": "6285338413143",
                    "keterangan_pelapor": "MUTASI_K (G9923020188765:Saklar Terbuka dan Lampu Temper menyala, mohon bantuannya untuk diberikan CT. Terimakasih) - isi token gagal terus, padahal nomer sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020106849",
                    "waktu_lapor": "01/02/2023 18:10:27",
                    "waktu_response": "01/02/2023 19:39:33",
                    "waktu_recovery": "01/02/2023 21:53:19",
                    "durasi_response_time": 5346,
                    "durasi_recovery_time": 8026,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti munawaroh",
                    "alamat_pelapor": "PR HEAVENLAND PARK CGG BLOKU No.2",
                    "no_telp_pelapor": "6281330555702",
                    "keterangan_pelapor": "hari ini 1 feb tadi siang meteran saya diganti oleh petugas, ditrima ayah saya, ternyata sore ini meteran bunyi tanda kwh tinggal sedikit, ketika saya cek ternyata petugas salah pasang alias salah alamat. krn nama & alamat tdk sesuai fisik. mohon dilakukan pengembalian meter lama saya.\\nyg terpasang sekarang a.n. R. soedrajat widitomo seharusnya entjeng bastar.\\nalamat tertera di BA jl. mayangkara kav no 5 wonokromo, fisik yg betul jl. raya mayangkara no 5, gayungan, ketintang.\\nno ID pel terpasang 511413155468  seharusnya 511411052187",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020106854",
                    "waktu_lapor": "01/02/2023 18:11:39",
                    "waktu_response": "01/02/2023 19:35:48",
                    "waktu_recovery": "01/02/2023 21:58:45",
                    "durasi_response_time": 5049,
                    "durasi_recovery_time": 8577,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL PINANG /P.KERJA RT.02/08.",
                    "no_telp_pelapor": "6282283337714",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 19.21.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020106856",
                    "waktu_lapor": "01/02/2023 18:12:06",
                    "waktu_response": "01/02/2023 18:17:26",
                    "waktu_recovery": "01/02/2023 18:19:04",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 98,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad rofi'i",
                    "alamat_pelapor": "DN KRAJAN KECIK No.0 RT.8 RW.2 BESUK",
                    "no_telp_pelapor": "6281359434871",
                    "keterangan_pelapor": "isi token gagal masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020106861",
                    "waktu_lapor": "01/02/2023 18:12:55",
                    "waktu_response": "01/02/2023 18:32:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1167,
                    "durasi_recovery_time": 33915550,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sinarto",
                    "alamat_pelapor": "Dusun Lias desa genggelang kecamatan Gangga kabupaten Lombok Utara ",
                    "no_telp_pelapor": "6285237238442",
                    "keterangan_pelapor": "MUTASI_K (G9923020188660:mohon dibantu thx) - Kwh meter gagal saat isi Token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG"
                },
                {
                    "no_laporan": "K5423020106863",
                    "waktu_lapor": "01/02/2023 18:13:13",
                    "waktu_response": "01/02/2023 18:21:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 33916185,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lastini",
                    "alamat_pelapor": "PR JAYA SAMUDRA JL PEND PESURUNGAN LOR No.E10 TEGAL",
                    "no_telp_pelapor": "6287730778009",
                    "keterangan_pelapor": "MUTASI_K (G9923020188651:listrik padam, kwh tdk berfungsi) - saya nggak tau mati nya kenapa. karena pas pulang pulang udh mati. \\nsekring pengaman off tapi saya naikin tdk ngaruh. tetep tdk ada aliran listrik. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5423020106864",
                    "waktu_lapor": "01/02/2023 18:13:19",
                    "waktu_response": "01/02/2023 18:26:06",
                    "waktu_recovery": "01/02/2023 19:26:42",
                    "durasi_response_time": 767,
                    "durasi_recovery_time": 3636,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "feri sandria",
                    "alamat_pelapor": "kp ruumbia RT 05 RW 03 ",
                    "no_telp_pelapor": "6285891848858",
                    "keterangan_pelapor": "tidak bisa memasukan token listrik mengalami kegagalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106868",
                    "waktu_lapor": "01/02/2023 18:13:34",
                    "waktu_response": "01/02/2023 18:30:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 993,
                    "durasi_recovery_time": 33915685,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "AMELIA SEPTIANI",
                    "alamat_pelapor": "DN 1 No. RT.1 RW.2 SRIBAWONO",
                    "no_telp_pelapor": "6287769918251",
                    "keterangan_pelapor": "MUTASI_K (G9923020188657:kwh periksa) - Terdapat tulisan periksa di layar kwh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUMBIA"
                },
                {
                    "no_laporan": "K5323020100793",
                    "waktu_lapor": "01/02/2023 18:13:57",
                    "waktu_response": "01/02/2023 18:22:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 530,
                    "durasi_recovery_time": 33916125,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01104009665",
                    "nama_pelapor": "IBU VERA",
                    "alamat_pelapor": "JL SADANG SERANG   NO. 12 RT3/14   KEL. SEKELOA KEC. COBLONG KOTA BANDUNG ",
                    "no_telp_pelapor": "02220456882",
                    "keterangan_pelapor": "MUTASI_K (G9923020188652:KCT) - TIDAK DAPAT INPUT NO. STROOM SETELAH UPDATE VKRN 43, SISA STROOM  40.  KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020106873",
                    "waktu_lapor": "01/02/2023 18:15:01",
                    "waktu_response": "01/02/2023 18:28:23",
                    "waktu_recovery": "01/02/2023 19:04:17",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 2154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GURUH",
                    "alamat_pelapor": "PR LINGGA INDAH BL.B NO 5 JL H NAMAN KEL BINTARAJAYA KEC BEKASI BARAT KOTA BEKASI JAWA BARAT ( SEBERANG TPU PONDOK KELAPA ) ",
                    "no_telp_pelapor": "08118110121",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD ( R1T/2.200 VA - R2T/3500 VA). PEMOHON MENGAKU PEMILIK PERSIL, PLN 123 TIDAK DAPAT MEREGISTRASI PROSES TSB DIKARENAKAN KEC/KEL TIDAK ADA PILIHANNYA PADA DATA AP2T.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106874",
                    "waktu_lapor": "01/02/2023 18:15:04",
                    "waktu_response": "01/02/2023 18:17:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 167,
                    "durasi_recovery_time": 33916421,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "007160432",
                    "nama_pelapor": "BP SUGIRI",
                    "alamat_pelapor": "JLN GABUS_ TAMBAKROMO KM  2 DK PARAS RT 05 RW 03 DS TANJUNGANOM KEC GABUS KAB PATI",
                    "no_telp_pelapor": "08122827058",
                    "keterangan_pelapor": "MUTASI_K (G9923020188647:cek) - MOHONUNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER (TIANG) DIKARENAKAN MENGHALANGI JALAN DENGAN NO. KTP PENANGGUNG JAWAB 3318114407690001 AN. JANNAH PUJI ASTUTI SERTA NO. KTP DIBERI KUASA 3318110904670002 AN. AGUS SUGIRI PEMOHON MENGAKU SEBAGAI (DIBERI KUASA). PELANGGAN TELAH MEMPERSIAPKAN LAHAN UNTUK (TIANG).",
                    "media": "Email",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020106875",
                    "waktu_lapor": "01/02/2023 18:15:11",
                    "waktu_response": "01/02/2023 18:51:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2157,
                    "durasi_recovery_time": 33914424,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "I Kadek Juli Setyawan",
                    "alamat_pelapor": "JL SARIDANA X No.0 RT.0 RW.0 UBUNG KAJA",
                    "no_telp_pelapor": "6289626129648",
                    "keterangan_pelapor": "MUTASI_K (G9923020188687:Membutuhkan penanganan petugas Yantek) - muncul tulisan periksa pada display kwh, minta tolong di kirimkan kode tampernya agar bisa di isi pulsa listrik,, \\nterimakasih pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020106877",
                    "waktu_lapor": "01/02/2023 18:15:28",
                    "waktu_response": "01/02/2023 18:32:12",
                    "waktu_recovery": "01/02/2023 18:39:09",
                    "durasi_response_time": 1004,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI ",
                    "alamat_pelapor": "JL PAWAN 1 GG. PULAU BAWAL, KAUMAN, BENUA KAYONG, KAB. KETAPANG, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081251368277",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2140012052312. TGL 20/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA PETUGAS YANG MENGHUBUNGI DAN MELAKUKAN REALISASI PENYAMBUNGAN. ",
                    "media": "Email",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106880",
                    "waktu_lapor": "01/02/2023 18:15:33",
                    "waktu_response": "01/02/2023 18:29:28",
                    "waktu_recovery": "01/02/2023 19:37:09",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 4061,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020105268, MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106881",
                    "waktu_lapor": "01/02/2023 18:15:40",
                    "waktu_response": "01/02/2023 18:20:14",
                    "waktu_recovery": "01/02/2023 18:40:39",
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sigit wardoyo",
                    "alamat_pelapor": "PR CLASTER PLATINUM BLOK C2 NO16 No.",
                    "no_telp_pelapor": "6281218832330",
                    "keterangan_pelapor": "pemasangan meteran tidak rapi,terkesan berantakan,mohon dirapikan kembali kabel masuk dan kabel keluar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020106885",
                    "waktu_lapor": "01/02/2023 18:16:09",
                    "waktu_response": "01/02/2023 18:17:12",
                    "waktu_recovery": "01/02/2023 19:46:47",
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 5375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DIAZ",
                    "alamat_pelapor": "PERUMAHAN BINONG PERMAI BLOK D.3 NO.7 RT.14 RW.11, KELRG. BINONG PERMAI, KECAMATAN CURUG KAN TANGERANG",
                    "no_telp_pelapor": "087771824259",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 40553, ST AK 40889, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 40889. REK (BELUM DILUNASI). (PERSIL DIHUNI, BERPAGAR DAN TERKUNCI, KWH METER MUDAH DIJANGKAU, TIDAK TAHU PETUGAS RUTIN DATANG ATAU TIDAK).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106888",
                    "waktu_lapor": "01/02/2023 18:16:24",
                    "waktu_response": "01/02/2023 18:37:48",
                    "waktu_recovery": "01/02/2023 19:16:04",
                    "durasi_response_time": 1284,
                    "durasi_recovery_time": 2296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmad",
                    "alamat_pelapor": "DS SOKOBANAH DAYA No. RT. RW. SOKOBANAH",
                    "no_telp_pelapor": "6285940400200",
                    "keterangan_pelapor": "Gagal memasukkan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106890",
                    "waktu_lapor": "01/02/2023 18:16:39",
                    "waktu_response": "01/02/2023 19:00:24",
                    "waktu_recovery": "01/02/2023 20:32:37",
                    "durasi_response_time": 2625,
                    "durasi_recovery_time": 5533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14026127655",
                    "nama_pelapor": "BP KARTIONO",
                    "alamat_pelapor": "JL AL BASORUN NO.18 RT 9/8 KEL BOJONG PONDOK TERONG KEC CIPAYUNG KOTA DEPOK. ACUAN LOKASI: BELAKNG MADRASAH HAYATUL ISLAMIYAH",
                    "no_telp_pelapor": "081287331859",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 14026127655 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST : SILAHKAN KIRIM DIL PREPAID KE P2APST !!!,  SESUAI INFO PELANGGAN SEBELUMNYA TIDAK ADA PENANGANAN DAN PEMERIKSAAN DARI PETUGAS. SISA 149.4 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020106891",
                    "waktu_lapor": "01/02/2023 18:16:32",
                    "waktu_response": "01/02/2023 18:18:24",
                    "waktu_recovery": "01/02/2023 19:23:39",
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 3915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000062748",
                    "nama_pelapor": "ERI / eri_john ",
                    "alamat_pelapor": "KP CIBADAK POS NOMOR 2 RT 04 RW 10 CIBADAK SUKABUMI 43351",
                    "no_telp_pelapor": "08562225592",
                    "keterangan_pelapor": "\\nMOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA TERJADI LONJAKAN REKENING FEBRUARI 2023. PLN 123 TELAH MENJELASKAN STAND AKHIR REK FEBRUARI SESUAI DENGAN ACMT NAMUN PELANGGAN BERKEBERATAN. (PERSIL DIHUNI, BERPAGAR TDK TERKUNCI, KWH METER MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN PENJELASAN DAN KONFIRMASI DARI UNIT SETEMPAT.",
                    "media": "Twitter",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020106899",
                    "waktu_lapor": "01/02/2023 18:18:20",
                    "waktu_response": "01/02/2023 19:09:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3042,
                    "durasi_recovery_time": 33913350,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzan",
                    "alamat_pelapor": "nusapati ",
                    "no_telp_pelapor": "6283857747698",
                    "keterangan_pelapor": "MUTASI_K (G9923020188698:cek kwh) - gagal token listrik di isi berkali kali selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020106907",
                    "waktu_lapor": "01/02/2023 18:19:33",
                    "waktu_response": "01/02/2023 18:59:38",
                    "waktu_recovery": "01/02/2023 19:04:59",
                    "durasi_response_time": 2405,
                    "durasi_recovery_time": 321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reggy Al Farez",
                    "alamat_pelapor": "DN PAYUNG SARI No.0 RT.003 RW.01 R DENGKLOK",
                    "no_telp_pelapor": "6282258940338",
                    "keterangan_pelapor": "Ini kira kira sampe kapan ya saya harus nunggu pemasangan iconnet? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106909",
                    "waktu_lapor": "01/02/2023 18:19:48",
                    "waktu_response": "01/02/2023 18:25:40",
                    "waktu_recovery": "01/02/2023 18:47:37",
                    "durasi_response_time": 352,
                    "durasi_recovery_time": 1317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amal setiawan",
                    "alamat_pelapor": "JL GUBERNUR SEWAKA No.",
                    "no_telp_pelapor": "6281322751797",
                    "keterangan_pelapor": "Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106912",
                    "waktu_lapor": "01/02/2023 18:20:19",
                    "waktu_response": "01/02/2023 19:43:38",
                    "waktu_recovery": "01/02/2023 19:45:34",
                    "durasi_response_time": 4999,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GIONAR",
                    "alamat_pelapor": "JL - RT - RW - NO - KEL  NONBES KEC AMBARASI TIMUR KAB KUPANG NTT ACUAN : DEKAT KANTOR POS ",
                    "no_telp_pelapor": "082298288443",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 86089539042 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, \\nSTATUS PADA DATA AP2APST BLOKING PEMBELIAN KWH METER TERBANG SISA KWH = 888 KWH (PTL TDK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020106913",
                    "waktu_lapor": "01/02/2023 18:20:17",
                    "waktu_response": "01/02/2023 18:39:29",
                    "waktu_recovery": "01/02/2023 18:40:51",
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 82,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tommy Darmawansyah",
                    "alamat_pelapor": "JL BANGSALAE No.",
                    "no_telp_pelapor": "6282396153838",
                    "keterangan_pelapor": "gagal saat input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARIA"
                },
                {
                    "no_laporan": "K5423020106916",
                    "waktu_lapor": "01/02/2023 18:20:33",
                    "waktu_response": "01/02/2023 18:58:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2303,
                    "durasi_recovery_time": 33913956,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya Nugraha",
                    "alamat_pelapor": "Jalan Ngablak Indah 3 Rt 1 Rw 4 no 71",
                    "no_telp_pelapor": "628111755694",
                    "keterangan_pelapor": "MUTASI_K (G9923020188683:g) - listrik tidak keluar dr kWh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020106917",
                    "waktu_lapor": "01/02/2023 18:20:42",
                    "waktu_response": "01/02/2023 18:26:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 33915913,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BUDI SANTOSO",
                    "alamat_pelapor": "DN IV JURANG LANGAK No. RT.2 RW.17 SENDURO",
                    "no_telp_pelapor": "6285732939240",
                    "keterangan_pelapor": "MUTASI_K (G9923020188747:token reject) - tidak bisa mengisi token listrik, sudah top up 2 kali tapi tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5423020106918",
                    "waktu_lapor": "01/02/2023 18:20:43",
                    "waktu_response": "01/02/2023 18:43:59",
                    "waktu_recovery": "01/02/2023 18:58:47",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 888,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andry Hudarojat",
                    "alamat_pelapor": "DE SA KOPI BL R 5/5",
                    "no_telp_pelapor": "6281268448664",
                    "keterangan_pelapor": "saya beli token di tokopedia tapi meter gagal diiisi. sdh saya pastikan no nya benar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100799",
                    "waktu_lapor": "01/02/2023 18:21:28",
                    "waktu_response": "01/02/2023 18:48:18",
                    "waktu_recovery": "01/02/2023 18:57:33",
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 555,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000271356",
                    "nama_pelapor": "IBU IKA ",
                    "alamat_pelapor": "GG HALTEU NO 28 RT-01/ RW-02 KEL TURANGGA KEC LENGKONG KOTA BDG",
                    "no_telp_pelapor": "081221906262",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI  BCA. PTL MINTA SEGERA DISAMBUNG. (RUMAH KOSONG , KEMARIN DILAKUKAN PEMUTUSAN )\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020106925",
                    "waktu_lapor": "01/02/2023 18:21:52",
                    "waktu_response": "01/02/2023 18:24:50",
                    "waktu_recovery": "01/02/2023 19:17:40",
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 3170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010970688",
                    "nama_pelapor": "BP SAHRIZAL SYARIF",
                    "alamat_pelapor": "JL BATU RADEN 1 BLOK 4 NO 37 RT-000 / RW-00 KEL PENGASINAN KEC RAWA LUMBU KAB BEKASI JAWA BARAT DEKAT KEMANG PRATAMA",
                    "no_telp_pelapor": "0811979520",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEB 23  STAND AKHIR 25781 ST APP TGL 01/02/23 = 25291 RUMAH TIDAK HUNI DAN BERPAGAR. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN FEB 2023 . PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5523020100788",
                    "waktu_lapor": "01/02/2023 18:21:53",
                    "waktu_response": "01/02/2023 18:32:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 649,
                    "durasi_recovery_time": 33915530,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01118477197",
                    "nama_pelapor": "BP ALHARI ",
                    "alamat_pelapor": "JL KARANG KERAKAS RT 1 RW 1 DS SEGARA KATON KEC GANGGA KAB LOMBOK UTARA LOKASI : DEKAT POLRES LOMBOK UTARA",
                    "no_telp_pelapor": "081237420214",
                    "keterangan_pelapor": "MUTASI_K (G9923020188661:mohon dibantu thx) - 1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 555, NO TOKEN : 6046 4572 4933 8077 0777",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG"
                },
                {
                    "no_laporan": "K5423020106927",
                    "waktu_lapor": "01/02/2023 18:22:06",
                    "waktu_response": "01/02/2023 18:29:39",
                    "waktu_recovery": "01/02/2023 19:37:57",
                    "durasi_response_time": 453,
                    "durasi_recovery_time": 4098,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sofian hidayat",
                    "alamat_pelapor": "jl Beruang Raya D1 no.31 ,dekat SMA Negeri 1 Cikarang Pusat",
                    "no_telp_pelapor": "628118468348",
                    "keterangan_pelapor": "Tagihan melonjak akibat kesalahan pencatatan pencatatan nomer kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106929",
                    "waktu_lapor": "01/02/2023 18:22:18",
                    "waktu_response": "01/02/2023 18:25:39",
                    "waktu_recovery": "01/02/2023 19:46:12",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 4833,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUNARTI",
                    "alamat_pelapor": "JL PER BINONG PERMAI BLK L4-2 RT 10 RW 16 KEL BINONG KEC CURUG KAB TANGERANG \\nACUAN LOKASI DKT SEKOLAH SD BINONG 6 ",
                    "no_telp_pelapor": "081282795093",
                    "keterangan_pelapor": "MOHON TINDAK UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT AKAN DILAKUKAN RENOVASI RUMAH, YBS MENGAKU SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106930",
                    "waktu_lapor": "01/02/2023 18:22:35",
                    "waktu_response": "01/02/2023 18:43:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1235,
                    "durasi_recovery_time": 33914902,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GUNARSO",
                    "alamat_pelapor": "JL BANGKA XII NO 6E KEMBANG RESIDENCE RT-/- KEL PELA MAMPANG KEC MAMPANG PRAPATAN KOTA JAKSEL 12720 ",
                    "no_telp_pelapor": "081226263070",
                    "keterangan_pelapor": "MUTASI_K (G9923020188710:urgent) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 39 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106933",
                    "waktu_lapor": "01/02/2023 18:22:48",
                    "waktu_response": "01/02/2023 18:24:14",
                    "waktu_recovery": "01/02/2023 18:56:55",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 1961,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jepri",
                    "alamat_pelapor": "JL RANCHO INDAH No.0 RT.8 RW.2 TJ BARAT",
                    "no_telp_pelapor": "6281806295269",
                    "keterangan_pelapor": "mohon bantuannya,mau tambah daya ada keterangan ada proses yg belum selesai ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106936",
                    "waktu_lapor": "01/02/2023 18:23:30",
                    "waktu_response": "01/02/2023 18:32:48",
                    "waktu_recovery": "01/02/2023 18:33:51",
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 63,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK BUDI",
                    "alamat_pelapor": "JL JL.KOSAMBI NO 165/34C RT007 RW012 KEBON , KEBON PISANG, SUMUR BANDUNG, KOTA BANDUNG, JAWA BARAT",
                    "no_telp_pelapor": "085287977919",
                    "keterangan_pelapor": "MOHON INFORMAS DAN PENYELESAIAN PADA TGL 01/02/23 PETUGAS DATANG REALISASI PB DENGAN NO REG 5356312079122, DAN MEMINTA SEJUMLAH UANG  (RP 500.000,- SUDAH DBERIKAN ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020106947",
                    "waktu_lapor": "01/02/2023 18:24:56",
                    "waktu_response": "01/02/2023 18:56:06",
                    "waktu_recovery": "01/02/2023 19:58:37",
                    "durasi_response_time": 1870,
                    "durasi_recovery_time": 3751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "konter usup",
                    "alamat_pelapor": "JL P SINGKEP GNUNG LANGGAR No.0 RT.0 RW.0 SABAH BALA",
                    "no_telp_pelapor": "6285377663360",
                    "keterangan_pelapor": "gagal token\\n5079-0884-1773-2970-3063/MARTUTI/R1M/900VA/13.5KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020106950",
                    "waktu_lapor": "01/02/2023 18:25:17",
                    "waktu_response": "01/02/2023 18:26:36",
                    "waktu_recovery": "01/02/2023 19:31:12",
                    "durasi_response_time": 79,
                    "durasi_recovery_time": 3876,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KODARIAH",
                    "alamat_pelapor": "JL RAWA KUDA RANGGON KP RAWA KUDA RT.06/03 NO.10 DS KARANG HARUM KEC KEDUNG WARINGIN KAB BEKASI JABAR. LOKASI : SEBELUM KLINIK MITRA SEHAT",
                    "no_telp_pelapor": "089665158587",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 11.85 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106959",
                    "waktu_lapor": "01/02/2023 18:25:41",
                    "waktu_response": "01/02/2023 18:34:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 517,
                    "durasi_recovery_time": 33915434,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajib p ida",
                    "alamat_pelapor": "DN WTN GNG WONOJATI No. RT.002 RW.01 JENGGAWAH",
                    "no_telp_pelapor": "6285233546888",
                    "keterangan_pelapor": "MUTASI_K (G9923020188664:bantu cek token tidak bisa di input ke meteran) - bantu cek token tidak bisa di input ke meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020106960",
                    "waktu_lapor": "01/02/2023 18:25:50",
                    "waktu_response": "01/02/2023 19:17:55",
                    "waktu_recovery": "01/02/2023 19:27:17",
                    "durasi_response_time": 3125,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jimmy antonius",
                    "alamat_pelapor": "JL WONOSARI RT 3/6 TKR",
                    "no_telp_pelapor": "6282173388520",
                    "keterangan_pelapor": " bapak petugas PLN soalnya kita mau mengisi saldo listrik tetapi gagal terus, isi token kita sudah hampir habis ini... mohon solusinya bapak petugas PLN... ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5423020106961",
                    "waktu_lapor": "01/02/2023 18:25:57",
                    "waktu_response": "01/02/2023 18:32:30",
                    "waktu_recovery": "01/02/2023 18:47:41",
                    "durasi_response_time": 393,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imas masitoh",
                    "alamat_pelapor": "KP SINDANG JAYA No.0 RT.3 RW.6 SUKAMULYA",
                    "no_telp_pelapor": "6281214491431",
                    "keterangan_pelapor": "no token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106965",
                    "waktu_lapor": "01/02/2023 18:26:24",
                    "waktu_response": "01/02/2023 18:40:16",
                    "waktu_recovery": "01/02/2023 19:13:29",
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 1993,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL. TANJUNG BARU ( 117, RT 4 RW 02, MANTUIL, BANJARMASIN SELATAN, KOTA BANJARMASIN, KALIMANTAN SELATAN",
                    "no_telp_pelapor": "0857878044318",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 13,0KWH",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020106969",
                    "waktu_lapor": "01/02/2023 18:26:53",
                    "waktu_response": "01/02/2023 18:29:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 33915717,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rustam",
                    "alamat_pelapor": "Jl. Poros Bulukumba-Sinjai No.16",
                    "no_telp_pelapor": "6285333333080",
                    "keterangan_pelapor": "MUTASI_K (G9923020188656:gagal token) - pengisian token gagal padahal nomornya sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020106970",
                    "waktu_lapor": "01/02/2023 18:26:55",
                    "waktu_response": "01/02/2023 19:10:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2635,
                    "durasi_recovery_time": 33913242,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "satrio",
                    "alamat_pelapor": "kota batu,kecamatan orooro ombo,depan TPU gondorejo",
                    "no_telp_pelapor": "6285895191562",
                    "keterangan_pelapor": "MUTASI_K (G9923020188701:mohon bantuan gagal memasukkan token) - gagal memasukkan tokem,KWH meter menunjukkan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020106972",
                    "waktu_lapor": "01/02/2023 18:27:01",
                    "waktu_response": "01/02/2023 18:33:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 33915464,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suprianto",
                    "alamat_pelapor": "PR GRACE HILL LUBUK MINTURUN No. RT.1 RW.3",
                    "no_telp_pelapor": "6282169176122",
                    "keterangan_pelapor": "MUTASI_K (G9923020188663:lampu padam) - lampu mati hidup/berkedip kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020106973",
                    "waktu_lapor": "01/02/2023 18:27:29",
                    "waktu_response": "01/02/2023 18:57:28",
                    "waktu_recovery": "01/02/2023 19:44:51",
                    "durasi_response_time": 1799,
                    "durasi_recovery_time": 2843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi yudha",
                    "alamat_pelapor": "JL LETJEN B UTOYO KENTEN",
                    "no_telp_pelapor": "6282175667972",
                    "keterangan_pelapor": "migrasi kWh token blm d pasang, mhn  d tindak lanjuti untuk d pasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106978",
                    "waktu_lapor": "01/02/2023 18:28:45",
                    "waktu_response": "01/02/2023 18:29:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 33915706,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Rahman",
                    "alamat_pelapor": "DN BORONG NANGKA No.0 RT.0 RW.0 GANTARANG",
                    "no_telp_pelapor": "6285217171793",
                    "keterangan_pelapor": "MUTASI_K (G9923020188658:gagal token) - gagal masukka token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020106983",
                    "waktu_lapor": "01/02/2023 18:29:27",
                    "waktu_response": "01/02/2023 18:32:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 33915557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elinda Yani",
                    "alamat_pelapor": "DN KALITEMU RT. RW. SUKADANA",
                    "no_telp_pelapor": "6285931314978",
                    "keterangan_pelapor": "masuk token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020106985",
                    "waktu_lapor": "01/02/2023 18:29:44",
                    "waktu_response": "01/02/2023 18:33:02",
                    "waktu_recovery": "02/02/2023 11:17:54",
                    "durasi_response_time": 198,
                    "durasi_recovery_time": 60292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi Pasker",
                    "alamat_pelapor": "Jalan Tanpa Nama",
                    "no_telp_pelapor": "6285323883393",
                    "keterangan_pelapor": "gagal saat isi token. tolong minta no CT gak usah kirim pegawai, karna saya bisa memasukan sendiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUGU MULYO"
                },
                {
                    "no_laporan": "K5423020106987",
                    "waktu_lapor": "01/02/2023 18:29:57",
                    "waktu_response": "01/02/2023 18:36:25",
                    "waktu_recovery": "01/02/2023 19:39:05",
                    "durasi_response_time": 388,
                    "durasi_recovery_time": 3760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADI PUTRA PRADANA",
                    "alamat_pelapor": "KP CIANTRA No. CIANTRA",
                    "no_telp_pelapor": "6281389405509",
                    "keterangan_pelapor": "kwh tidak bisa di belikan pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106988",
                    "waktu_lapor": "01/02/2023 18:29:57",
                    "waktu_response": "01/02/2023 18:52:44",
                    "waktu_recovery": "01/02/2023 19:20:46",
                    "durasi_response_time": 1367,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ulfa syafli nosa",
                    "alamat_pelapor": "JL WISMA LAPAI JAYA BLOK I No.9 RT.2 RW.6 KAMPUNG LA",
                    "no_telp_pelapor": "6282169710425",
                    "keterangan_pelapor": "ada ledakan di kwh meter, listrik di rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5423020106990",
                    "waktu_lapor": "01/02/2023 18:30:11",
                    "waktu_response": "01/02/2023 18:47:16",
                    "waktu_recovery": "01/02/2023 19:29:24",
                    "durasi_response_time": 1025,
                    "durasi_recovery_time": 2528,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nuryadi",
                    "alamat_pelapor": "Jl. H.Hasan Perak",
                    "no_telp_pelapor": "6282367283030",
                    "keterangan_pelapor": "kurang arus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PKL BRANDAN"
                },
                {
                    "no_laporan": "K5423020106992",
                    "waktu_lapor": "01/02/2023 18:30:23",
                    "waktu_response": "01/02/2023 18:36:31",
                    "waktu_recovery": "01/02/2023 19:38:14",
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 3703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENA",
                    "alamat_pelapor": "JL CIANTRA NO 149 RT-7 / RW-4  KP CIANTRA  KEC CIKARANG SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "081323865301",
                    "keterangan_pelapor": "TGL 01/02/23 NO METER 56701910475 PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST BLOCKING PEMBELIAN, DAN PADA DATA AP2T TERDAPAT TS P2TL NAMUN BELUM MEMASUKI WAKTU JATUH TEMPO (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106993",
                    "waktu_lapor": "01/02/2023 18:30:27",
                    "waktu_response": "01/02/2023 19:29:37",
                    "waktu_recovery": "01/02/2023 19:32:34",
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdulla",
                    "alamat_pelapor": "JL SAMBIYAN 165 GRD No. KONANG",
                    "no_telp_pelapor": "6283101481702",
                    "keterangan_pelapor": "Gagal Memasukkan Token Listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020106994",
                    "waktu_lapor": "01/02/2023 18:30:36",
                    "waktu_response": "01/02/2023 18:40:37",
                    "waktu_recovery": "01/02/2023 18:41:47",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 70,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzan",
                    "alamat_pelapor": "jalan parit lintang",
                    "no_telp_pelapor": "6283857747698",
                    "keterangan_pelapor": "token listrik tidak bisa masuk gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020107007",
                    "waktu_lapor": "01/02/2023 18:32:20",
                    "waktu_response": "01/02/2023 18:43:22",
                    "waktu_recovery": "01/02/2023 18:44:45",
                    "durasi_response_time": 662,
                    "durasi_recovery_time": 83,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marsha ayu noor aida",
                    "alamat_pelapor": "JL W6CQ XJM No.",
                    "no_telp_pelapor": "6282257605393",
                    "keterangan_pelapor": "listrik padam karena ketika token di masukkan menunjukkan tulisan gagal terus, membutuhkan kode reset",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020107009",
                    "waktu_lapor": "01/02/2023 18:32:35",
                    "waktu_response": "01/02/2023 19:12:54",
                    "waktu_recovery": "01/02/2023 19:27:52",
                    "durasi_response_time": 2419,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "satrio",
                    "alamat_pelapor": "kota batu, kecamatan orooro ombo depan TPU gondorejo",
                    "no_telp_pelapor": "6285895191562",
                    "keterangan_pelapor": "gagal memasukkan token,KWH meter menunjjukkan periksa, ID :513030939193",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020107016",
                    "waktu_lapor": "01/02/2023 18:34:20",
                    "waktu_response": "01/02/2023 19:19:26",
                    "waktu_recovery": "01/02/2023 20:54:56",
                    "durasi_response_time": 2706,
                    "durasi_recovery_time": 5730,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faried",
                    "alamat_pelapor": "DS GEDANG - GEDANG No.0 RT.0 RW.0 BATU PUTIH",
                    "no_telp_pelapor": "6282336111270",
                    "keterangan_pelapor": "sama kaya kemaren mas. udah diisi pulsa, tapi keluar gagal, padahal nomornya udah sama kayak yg di beli tadi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020107017",
                    "waktu_lapor": "01/02/2023 18:34:21",
                    "waktu_response": "01/02/2023 19:00:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1561,
                    "durasi_recovery_time": 33913870,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ngadiman",
                    "alamat_pelapor": "DK DUKUHAN No. RT.1 RW.3",
                    "no_telp_pelapor": "628388636735",
                    "keterangan_pelapor": "MUTASI_K (G9923020188689:kwh meter muncul tulisan periksa) - meteran listrik muncul tulisan PERIKSA mohon kirim kode temper ke no wa 081252601678",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K1223020100401",
                    "waktu_lapor": "01/02/2023 18:34:48",
                    "waktu_response": "01/02/2023 18:59:55",
                    "waktu_recovery": "01/02/2023 19:07:06",
                    "durasi_response_time": 1507,
                    "durasi_recovery_time": 431,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IAN FAUZI",
                    "alamat_pelapor": "JL. PATUMBAK PASAR7 NO.- RT01 RW 01 GG PEMBANGUNAN DS AJI BAHO KEC PATUMBAK KAB DELI SERDANG \\n DEKAT SEKOLAH SABILUNAZA ",
                    "no_telp_pelapor": "082365666645",
                    "keterangan_pelapor": "MOHON INFORMASI NO REGISTRASI ANGGSURAN TAGIHAN P2TL UNTUK IDPEL: 126150505993 AGAR KEDEPANNYA BSUIA DI BAYARKAN OLEH PELANGGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020107032",
                    "waktu_lapor": "01/02/2023 18:35:58",
                    "waktu_response": "01/02/2023 18:48:12",
                    "waktu_recovery": "01/02/2023 19:47:35",
                    "durasi_response_time": 734,
                    "durasi_recovery_time": 3563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "husnik",
                    "alamat_pelapor": "KP OKABA No.0 RT.0 RW.0 MERAUKE",
                    "no_telp_pelapor": "628124061113",
                    "keterangan_pelapor": "nomor pelanggan di blokir. tidak bisa isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KURIK"
                },
                {
                    "no_laporan": "K5423020107033",
                    "waktu_lapor": "01/02/2023 18:35:59",
                    "waktu_response": "01/02/2023 18:37:06",
                    "waktu_recovery": "01/02/2023 18:47:09",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 603,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putra Arta",
                    "alamat_pelapor": "Jl. Taman Kebo Iwa No.10",
                    "no_telp_pelapor": "6287861395050",
                    "keterangan_pelapor": "5512012119124",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020107039",
                    "waktu_lapor": "01/02/2023 18:36:41",
                    "waktu_response": "01/02/2023 18:40:05",
                    "waktu_recovery": "01/02/2023 21:49:01",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 11336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISRO",
                    "alamat_pelapor": "JL DAMAR KENCANA VI BLOK DI/H 2 RT 03 RW 08 KEL. LEGOK KEC. LEGOK TANGGERANG //DEKAT TAMAN ",
                    "no_telp_pelapor": "0895323346513",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 22.08",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107041",
                    "waktu_lapor": "01/02/2023 18:36:59",
                    "waktu_response": "01/02/2023 19:19:58",
                    "waktu_recovery": "02/02/2023 07:36:12",
                    "durasi_response_time": 2579,
                    "durasi_recovery_time": 44174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GUNTUR ",
                    "alamat_pelapor": "JL DR RATULANGI NO 53K KEL MUMAJANG LUAR KEC MUMAJANG KOTA MAKASSAR \\nACUAN LOKASI BELAKANG CENTRAL BABY KIS / KK RUKO ",
                    "no_telp_pelapor": "08114131197",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 SERTA BK TELAH DILUNASI. APP DISEGEL. MOHON PTL DAPAT DISAMBUNG KEMBALI. CC.54.M_JAFAR 21.47; SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.KHOIRUL.LC 02/02/2023 PKL 02.37",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020107045",
                    "waktu_lapor": "01/02/2023 18:37:52",
                    "waktu_response": "01/02/2023 18:43:13",
                    "waktu_recovery": "01/02/2023 18:47:53",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 280,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ucok Henky",
                    "alamat_pelapor": "JL GATOT SUBROTO No.0",
                    "no_telp_pelapor": "6285787768068",
                    "keterangan_pelapor": "tagihan sudah dibayar tetapi MCB belum dipasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5523020100800",
                    "waktu_lapor": "01/02/2023 18:38:23",
                    "waktu_response": "01/02/2023 19:14:59",
                    "waktu_recovery": "01/02/2023 20:32:19",
                    "durasi_response_time": 2196,
                    "durasi_recovery_time": 4640,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NILA ",
                    "alamat_pelapor": "JL ABDUL GANI PR BENTENG BLOK F NO 48 RT-12 / RW-2 KEL KALI BARU KEC CILODONG KOTA DEPOK ",
                    "no_telp_pelapor": "087887347293",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN TERTERA BLOCKING PEMBELIAN TIDAK ADA MUNCUL TS / ANGSURAN JATUH TEMPO SISA KWH 380",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020107056",
                    "waktu_lapor": "01/02/2023 18:39:24",
                    "waktu_response": "01/02/2023 19:35:25",
                    "waktu_recovery": "02/02/2023 00:19:05",
                    "durasi_response_time": 3361,
                    "durasi_recovery_time": 17020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hanny kharisma",
                    "alamat_pelapor": "JL INSP. MARZUKI LR. BAKTI No.",
                    "no_telp_pelapor": "6282158864070",
                    "keterangan_pelapor": "waktu pengisian token tertulis salah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107059",
                    "waktu_lapor": "01/02/2023 18:39:40",
                    "waktu_response": "01/02/2023 19:37:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3454,
                    "durasi_recovery_time": 33911658,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MATHERI",
                    "alamat_pelapor": "JLN RAYA KEMBANG MELAKA, DSN KAJUABUH LAOK DS LAR LAR KEC BANYUATES KAB SAMPANG MADURA",
                    "no_telp_pelapor": "087877445121",
                    "keterangan_pelapor": "MUTASI_K (G9923020188756:perlu pengecekan petugas) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 19.77.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5323020100813",
                    "waktu_lapor": "01/02/2023 18:40:36",
                    "waktu_response": "01/02/2023 18:48:32",
                    "waktu_recovery": "01/02/2023 18:54:11",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 339,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01327421176",
                    "nama_pelapor": "IBU ROSI",
                    "alamat_pelapor": "JL KUTA KENCANA BRT NO 9 RT3/5 KEL BOJONGLOA KIDUL KEC CIBADUYUT WETAN KOTA BANDUNG (DKT POS SATPAM)",
                    "no_telp_pelapor": "02254419638",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN REJECT. SISA STROOM 1727.71 (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107063",
                    "waktu_lapor": "01/02/2023 18:40:35",
                    "waktu_response": "01/02/2023 19:04:33",
                    "waktu_recovery": "01/02/2023 19:15:17",
                    "durasi_response_time": 1438,
                    "durasi_recovery_time": 644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LATIM",
                    "alamat_pelapor": "DN TAER AER RT. RW. PERIAN",
                    "no_telp_pelapor": "6282341638150",
                    "keterangan_pelapor": "pulsa token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107071",
                    "waktu_lapor": "01/02/2023 18:41:44",
                    "waktu_response": "01/02/2023 18:50:13",
                    "waktu_recovery": "01/02/2023 19:08:57",
                    "durasi_response_time": 509,
                    "durasi_recovery_time": 1124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMUD",
                    "alamat_pelapor": "JL RAYA MAUK KM 11 KP SEPATAN RT.004/004 NO.46 KEL SEPATAN KEC SEPATAN KAB TANGERANG. LOKASI SEBRANG INDOMARET / SAMPING GOLDEN CITY",
                    "no_telp_pelapor": "081283998616",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN PADA DISPLAY TERTERA GAGAL SETELAH UPDATE VKRN 43 \\n(PTL HAMPIR PADAM) SISA 65 KWH / 56032572673993874637",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107072",
                    "waktu_lapor": "01/02/2023 18:41:45",
                    "waktu_response": "01/02/2023 18:42:57",
                    "waktu_recovery": "01/02/2023 21:29:57",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 10020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hermawan Wijaya",
                    "alamat_pelapor": "PR CLUS BANYAN VILLE BLK H10 No.01 CILENGGANG",
                    "no_telp_pelapor": "62816842855",
                    "keterangan_pelapor": "the green cluster banyan ville H10 no.1",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107075",
                    "waktu_lapor": "01/02/2023 18:42:29",
                    "waktu_response": "01/02/2023 18:47:04",
                    "waktu_recovery": "01/02/2023 19:12:22",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 1518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "moch rifai chalik",
                    "alamat_pelapor": "Perumahan Palam Indah Kav.14",
                    "no_telp_pelapor": "6285249993083",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020107077",
                    "waktu_lapor": "01/02/2023 18:42:43",
                    "waktu_response": "01/02/2023 18:43:41",
                    "waktu_recovery": "01/02/2023 19:08:48",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 1507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra Adhy Putra",
                    "alamat_pelapor": "Jl. Lasoso No.18",
                    "no_telp_pelapor": "6285796980472",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5223020101582",
                    "waktu_lapor": "01/02/2023 18:42:52",
                    "waktu_response": "01/02/2023 19:08:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1553,
                    "durasi_recovery_time": 33913367,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK TONI ",
                    "alamat_pelapor": "JALAN KI AGENG TAPA, PERUM GRIYA PEJAMBON RAYA BLOK C NOMOR 8 RT 01 RW 03 KEL. PEJAMBON KEC. SUMBER KAB. CIREBON, JAWA BARAT. ID 45611.",
                    "no_telp_pelapor": "089513085538",
                    "keterangan_pelapor": "MUTASI_K (G9923020188696:GAGAL INPUT TOKEN) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA",
                    "media": "Email",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020107078",
                    "waktu_lapor": "01/02/2023 18:42:49",
                    "waktu_response": "01/02/2023 18:56:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 821,
                    "durasi_recovery_time": 33914102,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sujiono",
                    "alamat_pelapor": "DN CETOK No.0 RT.17 RW.5 KARANGAN",
                    "no_telp_pelapor": "6285336757274",
                    "keterangan_pelapor": "MUTASI_K (G9923020188767:cek lokasi) - tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020107081",
                    "waktu_lapor": "01/02/2023 18:43:18",
                    "waktu_response": "01/02/2023 18:52:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 539,
                    "durasi_recovery_time": 33914355,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ifan Muzammil",
                    "alamat_pelapor": "Kandangan Timur RT. 07 RW. 04",
                    "no_telp_pelapor": "6285733237773",
                    "keterangan_pelapor": "Tolong dibantu Token bermasalah. GAGAL saat dimasukkan 32010571845. SUKSES SN: 5129-3657-6865-5125-1169/Fitri Astutik/R1M/900VA/13.6KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020107083",
                    "waktu_lapor": "01/02/2023 18:44:06",
                    "waktu_response": "01/02/2023 19:01:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1053,
                    "durasi_recovery_time": 33913793,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsir ropik",
                    "alamat_pelapor": "fsn babadan ",
                    "no_telp_pelapor": "6285790259229",
                    "keterangan_pelapor": "MUTASI_K (G9923020188690:ct) - kwh meter menunjukan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5423020107084",
                    "waktu_lapor": "01/02/2023 18:44:14",
                    "waktu_response": "01/02/2023 18:59:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 926,
                    "durasi_recovery_time": 33913912,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "uthexx",
                    "alamat_pelapor": "JL OMBA RADE, KEC.W.TENGAH No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6281246199214",
                    "keterangan_pelapor": "MUTASI_K (G9923020188686:petugas cek ke lokasi) - meteran mati hidup gambar sakering terputus di layar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA BARAT DAYA"
                },
                {
                    "no_laporan": "K5423020107086",
                    "waktu_lapor": "01/02/2023 18:44:35",
                    "waktu_response": "01/02/2023 18:46:50",
                    "waktu_recovery": "01/02/2023 18:58:54",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizah A Gafur",
                    "alamat_pelapor": "DK KEL.TUBO No.0 RT.6 RW.2 TERNATE",
                    "no_telp_pelapor": "6281243177171",
                    "keterangan_pelapor": "nomor token tidak bisa diisi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107090",
                    "waktu_lapor": "01/02/2023 18:45:22",
                    "waktu_response": "01/02/2023 18:53:30",
                    "waktu_recovery": "01/02/2023 19:01:09",
                    "durasi_response_time": 488,
                    "durasi_recovery_time": 459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAMALUDIN",
                    "alamat_pelapor": "JL TAMAN NAROGONG INDAH RAYA BLOK C23 NO.1 RT 07/13 KELURAHAN PENGASINAN, KECAMATAN RAWALUMBU, KOTA BEKASI",
                    "no_telp_pelapor": "081316556910",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI LAYANAN PROSES GESER APP DENGAN NOMOR AGENDA 537410562301302257 DAN NO REG 5374133004431. BIAYA MATERIAL TELAH DILUNASI PADA TANGGAL 30/01/23. HINGGA SAAT INI BELUM ADA REALIASI PENYAMBUNGAN.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020101587",
                    "waktu_lapor": "01/02/2023 18:45:44",
                    "waktu_response": "01/02/2023 19:28:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2546,
                    "durasi_recovery_time": 33912202,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDAH SAFITRI",
                    "alamat_pelapor": "JL MAKAM KEMBAR RT9 RW1 KEL KARANGLEGI KEC TRANGKIL KAB PATI > DEKAT MAKAM KEMBAR",
                    "no_telp_pelapor": "085290134750",
                    "keterangan_pelapor": "MUTASI_K (G9923020188713:Pengamanan Pohom di jaringan) - MOHON PENGAMANAN JARINGAN UNTUK TGL 02/02/2023  KARENA PENEBANGAN POHON DARI PUKUL 09:00-10:00 DIKARENA POHON TERKENA KE KABEL JTR",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JUWANA"
                },
                {
                    "no_laporan": "K5423020107091",
                    "waktu_lapor": "01/02/2023 18:45:43",
                    "waktu_response": "01/02/2023 19:11:28",
                    "waktu_recovery": "01/02/2023 21:10:58",
                    "durasi_response_time": 1545,
                    "durasi_recovery_time": 7170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kurwandi Setiawan Putra",
                    "alamat_pelapor": "PR ATRANI RESIDENCE C-34 SIDORAHAYU WAGIR No.34 RT.28 RW.4 WAGIR",
                    "no_telp_pelapor": "6285725759998",
                    "keterangan_pelapor": "muncul periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020107094",
                    "waktu_lapor": "01/02/2023 18:45:52",
                    "waktu_response": "01/02/2023 18:58:38",
                    "waktu_recovery": "01/02/2023 19:41:12",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 2554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sufiyan",
                    "alamat_pelapor": "JL MESJID II L.PAKAM",
                    "no_telp_pelapor": "6285373087269",
                    "keterangan_pelapor": "bulan kemarin tanggal 23 saya foto kan meter , tercatat di aplikasi pemakaian hanya sebanyak 204 kwh dan nominal yang harus di bayar hanya 300 ribuan , kenapa sekarang tercatat harus bayar 600 ribu lebih, saya pastikan ini kesalahan.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020107095",
                    "waktu_lapor": "01/02/2023 18:45:58",
                    "waktu_response": "01/02/2023 19:29:30",
                    "waktu_recovery": "01/02/2023 19:32:27",
                    "durasi_response_time": 2612,
                    "durasi_recovery_time": 177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohzain Putra",
                    "alamat_pelapor": "DS LARANGAN NYORMANIS 195 No. BLEGA",
                    "no_telp_pelapor": "6287722887429",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107099",
                    "waktu_lapor": "01/02/2023 18:46:31",
                    "waktu_response": "01/02/2023 19:06:48",
                    "waktu_recovery": "01/02/2023 19:10:46",
                    "durasi_response_time": 1217,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ginanjar",
                    "alamat_pelapor": "DS KALIKIDANG KEL KALIKIDANG KEC SUKARAJA No.0 RT.1 RW.1 0",
                    "no_telp_pelapor": "6281229016169",
                    "keterangan_pelapor": "KWH Pulsa ga Pernah Habis atau berkurang.\\ntolong Bisa di cek . takut nanti macet.\\nTerimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUMAS"
                },
                {
                    "no_laporan": "K5423020107100",
                    "waktu_lapor": "01/02/2023 18:46:33",
                    "waktu_response": "01/02/2023 19:37:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3031,
                    "durasi_recovery_time": 33911668,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sultan Ajaib",
                    "alamat_pelapor": "JL RAYA BRINGINKONING No.0 RT.1 RW.1 BANYUATES",
                    "no_telp_pelapor": "6282330787300",
                    "keterangan_pelapor": "MUTASI_K (G9923020188753:perlu pengecekan petugas) - keluar tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020107101",
                    "waktu_lapor": "01/02/2023 18:46:33",
                    "waktu_response": "01/02/2023 19:29:24",
                    "waktu_recovery": "01/02/2023 19:32:20",
                    "durasi_response_time": 2571,
                    "durasi_recovery_time": 176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syafira",
                    "alamat_pelapor": "Jl. Benkarsah",
                    "no_telp_pelapor": "6285895239584",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107102",
                    "waktu_lapor": "01/02/2023 18:46:40",
                    "waktu_response": "01/02/2023 18:57:06",
                    "waktu_recovery": "01/02/2023 19:21:34",
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 1468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAIFUDIN",
                    "alamat_pelapor": "JL JL TG DUREN VII GG V NO 397",
                    "no_telp_pelapor": "6285692235241",
                    "keterangan_pelapor": "Nomer token tidak bisa dimasukkan ke meteran listriknya muncul keterangan GAGAL ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020107104",
                    "waktu_lapor": "01/02/2023 18:47:20",
                    "waktu_response": "01/02/2023 19:01:25",
                    "waktu_recovery": "01/02/2023 19:22:04",
                    "durasi_response_time": 845,
                    "durasi_recovery_time": 1239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERU",
                    "alamat_pelapor": "JL RAYA HANKAM GG RAMBUTAN NO 36 RT 8/RW 8 KEL JATIMURNI KEC PONDOK MELATI KOTA BEKASI // ACUAN BELAKANG MASJID AL-HIDAYAH ",
                    "no_telp_pelapor": "089675938904",
                    "keterangan_pelapor": "TGL 31/01/23  PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO. MOHON  SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN.  SESUAI INFO PELANGGAN PETUGAS MENGINFORMASIKAN DIJANJIKAN 2 HARI NAMUN BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107105",
                    "waktu_lapor": "01/02/2023 18:47:14",
                    "waktu_response": "01/02/2023 19:09:04",
                    "waktu_recovery": "01/02/2023 19:28:05",
                    "durasi_response_time": 1310,
                    "durasi_recovery_time": 1141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000053435",
                    "nama_pelapor": "BP ARIE",
                    "alamat_pelapor": "JALAN LANUD SURYADARMA GANG MARGA BHAKTI NO 37 RT 16/05 KALIJATI BARAT SUBANG JAWA BARAT",
                    "no_telp_pelapor": "085220156205",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023= 6132, ST APP TGL 01/02/2023 = 6285. REK (BELUM DILUNASI). (DIHUNI, TIDAK BERPAGAR, APP TERJANGKAU, PETUGAS RITIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020107108",
                    "waktu_lapor": "01/02/2023 18:47:52",
                    "waktu_response": "01/02/2023 19:37:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2989,
                    "durasi_recovery_time": 33911631,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "oskander tiberti olla",
                    "alamat_pelapor": "Oelomin",
                    "no_telp_pelapor": "6281278237761",
                    "keterangan_pelapor": "MUTASI_K (G9923020188728:tolong TL) - lampu padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020107109",
                    "waktu_lapor": "01/02/2023 18:48:15",
                    "waktu_response": "01/02/2023 18:56:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 475,
                    "durasi_recovery_time": 33914122,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK AWALUDIN/awaludin.udin.14224",
                    "alamat_pelapor": "RT.10 RW.03 DSN. BANARAN DESA TIMAHAN. KEC. KAMPAK. KAB TRENGGALEK. PROV. JAWA TIMUR",
                    "no_telp_pelapor": "085204190379",
                    "keterangan_pelapor": "MUTASI_K (G9923020188770:cek lokasi) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 105,74 (PTL TIDAK PADAM)",
                    "media": "Instagram",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020107111",
                    "waktu_lapor": "01/02/2023 18:48:22",
                    "waktu_response": "01/02/2023 19:37:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2969,
                    "durasi_recovery_time": 33911621,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yanto Bota",
                    "alamat_pelapor": "tankolo",
                    "no_telp_pelapor": "6281239152287",
                    "keterangan_pelapor": "MUTASI_K (G9923020188737:pemeriksaan ) - tidak bisa isi pulsa.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020107116",
                    "waktu_lapor": "01/02/2023 18:49:14",
                    "waktu_response": "01/02/2023 18:54:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 341,
                    "durasi_recovery_time": 33914197,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Migel Sarimata",
                    "alamat_pelapor": "XX KE NARILANG No.0 RT. RW.",
                    "no_telp_pelapor": "6282144552052",
                    "keterangan_pelapor": "MUTASI_K (G9923020188678:Butuh penanganan petugas yantek) - ada 4 rumah yg meter mati,, ,,sedangkan yg laen menyala semua ¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALABAHI"
                },
                {
                    "no_laporan": "K5423020107119",
                    "waktu_lapor": "01/02/2023 18:49:57",
                    "waktu_response": "01/02/2023 19:01:37",
                    "waktu_recovery": "01/02/2023 19:19:08",
                    "durasi_response_time": 700,
                    "durasi_recovery_time": 1051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "343320",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL RAYA PEKAYON NO.15 RT-2 / RW-1 KEL JAKASETIA KEC BEKASI SELATAN KOTA BEKASI JABAR. ACUAN LOKASI: POM BENSIN VIVO",
                    "no_telp_pelapor": "081288188846",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER SR, DIKARENAKAN SR TSB MELEWATI TANAH TETANGGA, PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107121",
                    "waktu_lapor": "01/02/2023 18:50:02",
                    "waktu_response": "01/02/2023 20:03:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4392,
                    "durasi_recovery_time": 33910098,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wawan gunawan",
                    "alamat_pelapor": "Jl. Kenanga No.24",
                    "no_telp_pelapor": "6281359672251",
                    "keterangan_pelapor": "ini ko  kwm  cepet banget muter nya padahal pemakai biasa saja  sejak di perbaiki kabel nya \\ntagihan nya ko bisa naik 2kali lipat  y biasa 270.000 sekarang sampai 514.000 udah 2bulan nii daya  listrik 900watt\\nmakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5323020100818",
                    "waktu_lapor": "01/02/2023 18:50:20",
                    "waktu_response": "01/02/2023 18:58:23",
                    "waktu_recovery": "01/02/2023 21:41:14",
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 9771,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002482133",
                    "nama_pelapor": "BP. ARIEF SURYADI",
                    "alamat_pelapor": "JL KARANG GETAS NO 112 KEL CIREBON KOTA KOTA CRB     \\n",
                    "no_telp_pelapor": "0231203309",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN SUDAH DATANG KE KANTOR PLN UNTUK PERMOHONAN BERHENTI BERLANGGANAN SELAMANYA DIKARENAKAN KWH METER SUDAH TIDAK TERPAKAI DAN MEMINTA UJL , NAMUN SAMPAI SAAT INI BELUM ADA TINDAK LANJUTNYA, MOHON KONFIRMASI PELANGGAN. // 19:08 01/02/2023 / LAPOR ULANG (MENANYAKAN PENGEMBALIAN UJL NYA) / CC.53.ADRIAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020107124",
                    "waktu_lapor": "01/02/2023 18:50:35",
                    "waktu_response": "01/02/2023 19:01:46",
                    "waktu_recovery": "01/02/2023 19:21:06",
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 1160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "JL KEMANG SARI 2 NO 2F RT 01/01  KEL JATIBENING BARU KEC PONDOK GEDE BEKASI ACUAN LOKASI CLUSTER KE 2 ( PALING POJOK ) ",
                    "no_telp_pelapor": "081385642046",
                    "keterangan_pelapor": " \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" SISA TOKEN : 141.10",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107125",
                    "waktu_lapor": "01/02/2023 18:50:31",
                    "waktu_response": "01/02/2023 18:54:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 33914247,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yhakiyatun",
                    "alamat_pelapor": "DS PENGKOL RT.0 RW.0 PENGKOL",
                    "no_telp_pelapor": "6287831762140",
                    "keterangan_pelapor": "MUTASI_K (G9923020188676:Bantuannya tegangan dicek di lokasi) - beberapa hari ini voltase listrik sering turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5423020107126",
                    "waktu_lapor": "01/02/2023 18:50:33",
                    "waktu_response": "01/02/2023 19:26:07",
                    "waktu_recovery": "01/02/2023 19:34:48",
                    "durasi_response_time": 2134,
                    "durasi_recovery_time": 521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LALU SATRIA EFENDI",
                    "alamat_pelapor": "KP KALBUH No. RT.3 RW.3 KWANG RUND",
                    "no_telp_pelapor": "6281917971336",
                    "keterangan_pelapor": "Mohon bantuannya meter tidak bisa dimasukkan token pulsanya¿ ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107127",
                    "waktu_lapor": "01/02/2023 18:50:37",
                    "waktu_response": "01/02/2023 18:58:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 33913972,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "indah",
                    "alamat_pelapor": "PR GRAND FIRDAUS BLOK F No.50 RT.4 RW.8 MUNDU MESI",
                    "no_telp_pelapor": "6283162532599",
                    "keterangan_pelapor": "MUTASI_K (G9923020188685:EKS KRN) - setiap masukin nomer token pulsa gagal . kwh enggak bertambah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020107128",
                    "waktu_lapor": "01/02/2023 18:50:41",
                    "waktu_response": "01/02/2023 18:55:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 33914166,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan nurauni",
                    "alamat_pelapor": "talle talle",
                    "no_telp_pelapor": "628884323751",
                    "keterangan_pelapor": "MUTASI_K (G9923020188679:akan di tindaklanjuti tim yanggu) - voucher listrik gagal terisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANETE"
                },
                {
                    "no_laporan": "K5423020107130",
                    "waktu_lapor": "01/02/2023 18:51:03",
                    "waktu_response": "01/02/2023 19:04:07",
                    "waktu_recovery": "01/02/2023 20:10:36",
                    "durasi_response_time": 784,
                    "durasi_recovery_time": 3989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "GUPRAN",
                    "alamat_pelapor": "samping masjid dusun dasan dao, desa ranggagata, kecamatan Praya barat daya kabupaten lombok Tengah.",
                    "no_telp_pelapor": "6283125615447",
                    "keterangan_pelapor": "KWH sering jeglek sekitar jarak / 15 menit",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107131",
                    "waktu_lapor": "01/02/2023 18:51:52",
                    "waktu_response": "01/02/2023 19:09:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1037,
                    "durasi_recovery_time": 33913343,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vivi Virnanda",
                    "alamat_pelapor": "DN BANARAN II KEL.BANARAN No.0 RT.9 RW.2 PLAYEN",
                    "no_telp_pelapor": "62859123172533",
                    "keterangan_pelapor": "MUTASI_K (G9923020188699:ditindaklanjuti ) - Selamat malam mohon ijin lapor, gangguan pada kwh kami tertera PERIKSA .mohon kode reset nya , terimakasih sebelumnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K5423020107132",
                    "waktu_lapor": "01/02/2023 18:51:57",
                    "waktu_response": "01/02/2023 19:27:09",
                    "waktu_recovery": "01/02/2023 19:53:15",
                    "durasi_response_time": 2112,
                    "durasi_recovery_time": 1566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ano",
                    "alamat_pelapor": "Jl. Kp. Pamahan Setya Mulya No.71",
                    "no_telp_pelapor": "628986740703",
                    "keterangan_pelapor": "listrik orang tua kami SELALU TERTULIS \\n,PERIKSA DAN LAMPU NYA MATI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107136",
                    "waktu_lapor": "01/02/2023 18:52:17",
                    "waktu_response": "01/02/2023 19:39:34",
                    "waktu_recovery": "01/02/2023 19:48:20",
                    "durasi_response_time": 2837,
                    "durasi_recovery_time": 526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00000000000000000PKS2807",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL ARWANA 8 KK TLG PASIR RAYA D8 5 RT-10/ RW-08 KEL SUKASARI KEC SERANG BARU KAB BEKASI JAWA BARAT ACUAN MASJID PASIR RAYA",
                    "no_telp_pelapor": "081292075300",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN, TGL 02/01/23 PELANGGAN KESULITAN MELAKUKAN PENGINPUTAN PEMBELIAN TOKEN KETERANGAN BLOCKING PEMBELIAN PULSA TOKEN. DATA PADA AP2T TIDAK TERDAPAT TAGIHAN SUSULAN (PTL HAMPIR PADAM) SISA 11,6 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107137",
                    "waktu_lapor": "01/02/2023 18:52:32",
                    "waktu_response": "01/02/2023 18:57:34",
                    "waktu_recovery": "01/02/2023 19:21:57",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 1463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP VIKTOR",
                    "alamat_pelapor": "JL PESING KONENG RT 7 RW 8 NO 63 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ACUAN LOKASI DEPAN RUMAH KETUA RT ",
                    "no_telp_pelapor": "081296166652",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM) SISA 78.49 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K3223020100411",
                    "waktu_lapor": "01/02/2023 18:52:53",
                    "waktu_response": "01/02/2023 19:15:28",
                    "waktu_recovery": "01/02/2023 19:38:52",
                    "durasi_response_time": 1355,
                    "durasi_recovery_time": 1404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0010741770000",
                    "nama_pelapor": "BP ANJAR/IBU MIKA",
                    "alamat_pelapor": "JL. PARANG GEBYAR NO.5, RT5/RW5, PERUM CEMANI, KEL BANARAN, KEC GROGOL, KAB SUKOHARJO",
                    "no_telp_pelapor": "082236433320",
                    "keterangan_pelapor": "TGL 25/02/2023 TUNGGAKAN REK JANUARI 2023. BERIKUT BK TELAH DILUNASI VIA PETUGAS. PTL MINTA SEGERA DISAMBUNG, DILOKASI TERKENDALA BONGKAR RAMPUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATENG )"
                },
                {
                    "no_laporan": "K5323020100821",
                    "waktu_lapor": "01/02/2023 18:52:57",
                    "waktu_response": "01/02/2023 19:00:04",
                    "waktu_recovery": "01/02/2023 19:37:45",
                    "durasi_response_time": 427,
                    "durasi_recovery_time": 2261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001013404",
                    "nama_pelapor": "BP SONI ",
                    "alamat_pelapor": "JL KAPTEN YUSUF GG BEBAS KP CIBOGEL NO 33 000 RT-001 / RW-08 KEL KOTA BATU KEC CIOMAS KAB BOGOR// DEKAT MESJID ",
                    "no_telp_pelapor": "02518480743",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TERKAIT LONJAKAN TAGIHAN LISTRIK BULAN DESEMBER 2022 DAN JANUARI 2023 PELANGGAN SUDAH DI KONFIRMASI UNTUK STAND DILOKASI SUDAH SESUAI NAMUN PELANGGAN INGIN DI KONFIRMASI PETUGAS TERKAIT LONJAKAN TSB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020107141",
                    "waktu_lapor": "01/02/2023 18:53:08",
                    "waktu_response": "01/02/2023 19:43:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3002,
                    "durasi_recovery_time": 33911302,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERTI",
                    "alamat_pelapor": "NOELMINA RT1/1 NO 0 DS NOELMINA KEC TAKARI ",
                    "no_telp_pelapor": "085217935319",
                    "keterangan_pelapor": "MUTASI_K (G9923020188744:tlg.di cek petugas) - MOHON PERIKSA APP PRABAYAR KWH DIRASA CEPAT HABIS SEJAK 1 TAHUN , SISA 1290KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020107142",
                    "waktu_lapor": "01/02/2023 18:53:22",
                    "waktu_response": "01/02/2023 19:23:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1787,
                    "durasi_recovery_time": 33912503,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muallimin",
                    "alamat_pelapor": "Dsn. Kmp.Templek timur lapangan selatan stasiun",
                    "no_telp_pelapor": "6289518915575",
                    "keterangan_pelapor": "MUTASI_K (G9923020188706:tegangan drop) - tegangan rendah tapi listrik menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLAKAH"
                },
                {
                    "no_laporan": "K5423020107144",
                    "waktu_lapor": "01/02/2023 18:53:33",
                    "waktu_response": "01/02/2023 19:08:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 917,
                    "durasi_recovery_time": 33913362,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti soleha",
                    "alamat_pelapor": "KP KOSAMBI No.0 RT.13 RW.4 SUKADIRI",
                    "no_telp_pelapor": "6289674155921",
                    "keterangan_pelapor": "MUTASI_K (G9923020188781:gangguan) - kWh tidak bisa di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107146",
                    "waktu_lapor": "01/02/2023 18:53:40",
                    "waktu_response": "01/02/2023 19:53:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3606,
                    "durasi_recovery_time": 33910666,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iswandi",
                    "alamat_pelapor": "Jl. Sumatra No.47",
                    "no_telp_pelapor": "6281339835985",
                    "keterangan_pelapor": "MUTASI_K (G9923020188761:GANGGUAN) - kabel KWH meter pecah/keluar asap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020107147",
                    "waktu_lapor": "01/02/2023 18:53:44",
                    "waktu_response": "01/02/2023 19:35:45",
                    "waktu_recovery": "02/02/2023 00:18:56",
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 16991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Nicko Bagus Malikin",
                    "alamat_pelapor": "JL SUKAMAKMUR No.",
                    "no_telp_pelapor": "62895411347504",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107148",
                    "waktu_lapor": "01/02/2023 18:53:56",
                    "waktu_response": "01/02/2023 18:55:39",
                    "waktu_recovery": "01/02/2023 19:03:58",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 499,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elyeser Mujio",
                    "alamat_pelapor": "JL DS. KOTANAGAYA",
                    "no_telp_pelapor": "6282188871646",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOUTONG"
                },
                {
                    "no_laporan": "K5423020107149",
                    "waktu_lapor": "01/02/2023 18:54:04",
                    "waktu_response": "01/02/2023 19:37:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2627,
                    "durasi_recovery_time": 33911621,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUSRI NURDIAN MUSLIM",
                    "alamat_pelapor": "DN PATOMAN No.0 RT. 1 RW. 2 BLIMBING S",
                    "no_telp_pelapor": "6282302094224",
                    "keterangan_pelapor": "MUTASI_K (G9923020188738:perlu penanganan petugas) - tegangan naik turun, sampai sampai lampu padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020107151",
                    "waktu_lapor": "01/02/2023 18:54:36",
                    "waktu_response": "01/02/2023 19:21:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1633,
                    "durasi_recovery_time": 33912583,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KARA SINTA ",
                    "alamat_pelapor": "JL - DN NGRAME NO. - RT 01 RW 04  DK TEGAL SARI DS TAMANTIRTO KEC KASIHAN KAB BANTUL ",
                    "no_telp_pelapor": "081280663461",
                    "keterangan_pelapor": "MUTASI_K (G9923020188705:tlg dicek tiang yang dimaksud) - MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES PEMINDAHAN JARINGAN KELISTRIKAN DIALAMAT TERSEBUT DIKARENAKAN ADA RUMAH YANG AKAN DIROBOH DAN PELANGGAN MENGINGINKAN UNTUK DIBERIKAN PEMAHAMAN KEPADA WARGA SEKITAR PERIHAL PENGGUNAAN LISTRIK TERSEBUT. DENGAN ID PEL ... PEMOHON SEBAGAI PEMILIK BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020107154",
                    "waktu_lapor": "01/02/2023 18:55:04",
                    "waktu_response": "01/02/2023 19:55:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3645,
                    "durasi_recovery_time": 33910543,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sinar terang",
                    "alamat_pelapor": "DN NGAMPON DS WATESTANJUNG No. RT.12 RW.3",
                    "no_telp_pelapor": "6282232323822",
                    "keterangan_pelapor": "MUTASI_K (G9923020188773:listrik mati) - LISTRIK MATI, METER LISTRIK ADA TULISAN \\\"PERIKSA\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5523020100818",
                    "waktu_lapor": "01/02/2023 18:55:04",
                    "waktu_response": "01/02/2023 19:00:43",
                    "waktu_recovery": "01/02/2023 20:16:09",
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 4526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000088156136",
                    "nama_pelapor": "BP FADIL",
                    "alamat_pelapor": "JL TAMAN 2 KK JATI MULYA PERMAI BLOK E NO.49 KEL JATI MULYA KEC TAMBUN SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "081282529816",
                    "keterangan_pelapor": "LEBIH TAGIH. IDPEL 537410183185 TAGIHAN JANUARI 2023. STAND METER DI 16443 TGL 23/01/2023. SEDANGKAN DI DATA 16492 TGL BACA 27/12/2022. PELANGGAN SUDAH DIJELASKAN TERKAIT KELEBIHAN PENCATATAN INI KONVERSIKAN KE TAGIHAN SELANJUTNYA. TETAPI YBS MENYAMPAIKAN SETEMPAT KOSONG SEHINGGA TIDAK MENGETAHUI SAMPAI KAPAN. MOHON DITINDAKALJUTI DAN KONFIRMASI, KARENA INFO PETUGAS AKAN DIKOREKSI PADA REK FEB 2023, NAMUN REK SUDAH TERBIT TGL 1/2/2023, BELUM DI KOREKSI UNTUK TAGIHANNYA. TERKAIT :K5323012300236",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5323020100824",
                    "waktu_lapor": "01/02/2023 18:55:29",
                    "waktu_response": "01/02/2023 18:59:11",
                    "waktu_recovery": "01/02/2023 19:00:40",
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK WAWAN IRAWAN",
                    "alamat_pelapor": "JL PERBANKAN 19 KK USBYTKP KP CURUG PAKU NO 19 RT-2 / RW-2 DS PADASUKA KEC CIMENYAN KAB BANDUNG / DEKAT MASJID AL BAROKAH",
                    "no_telp_pelapor": "6285724913044",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 195.32 PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020107155",
                    "waktu_lapor": "01/02/2023 18:55:23",
                    "waktu_response": "01/02/2023 19:40:47",
                    "waktu_recovery": "01/02/2023 21:31:17",
                    "durasi_response_time": 2724,
                    "durasi_recovery_time": 6630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "mau pasang baru gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107159",
                    "waktu_lapor": "01/02/2023 18:55:44",
                    "waktu_response": "01/02/2023 19:41:02",
                    "waktu_recovery": "01/02/2023 21:31:24",
                    "durasi_response_time": 2718,
                    "durasi_recovery_time": 6622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "pemasangan bary",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107165",
                    "waktu_lapor": "01/02/2023 18:56:43",
                    "waktu_response": "01/02/2023 19:24:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1679,
                    "durasi_recovery_time": 33912410,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tino Leba",
                    "alamat_pelapor": "Marianos Barbershop depan Gereja perumnas",
                    "no_telp_pelapor": "6281392664488",
                    "keterangan_pelapor": "MUTASI_K (G9923020188708:butuh penanganan teknik) - tombol ENTER pada meteran tdk berfungsi. hrs ganti meteran. mksh ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020107166",
                    "waktu_lapor": "01/02/2023 18:56:45",
                    "waktu_response": "01/02/2023 19:05:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 515,
                    "durasi_recovery_time": 33913572,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanang",
                    "alamat_pelapor": "Belet Lauk",
                    "no_telp_pelapor": "6281917779008",
                    "keterangan_pelapor": "MUTASI_K (G9923020188697:padam) - setelah ada pemadaman, KWH, listrik tidak bisa menyala. sementara tetangga hidup semua",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107169",
                    "waktu_lapor": "01/02/2023 18:57:35",
                    "waktu_response": "01/02/2023 19:05:59",
                    "waktu_recovery": "01/02/2023 19:36:03",
                    "durasi_response_time": 504,
                    "durasi_recovery_time": 1804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sahwari",
                    "alamat_pelapor": "DN PLASAH No.",
                    "no_telp_pelapor": "6281995447567",
                    "keterangan_pelapor": "gagal masukin token PLN ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020107171",
                    "waktu_lapor": "01/02/2023 18:57:47",
                    "waktu_response": "01/02/2023 19:04:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 398,
                    "durasi_recovery_time": 33913627,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sukri",
                    "alamat_pelapor": "DN TOMPEK No.",
                    "no_telp_pelapor": "6281139400954",
                    "keterangan_pelapor": "MUTASI_K (G9923020188692:kWh periksa) - izin lapor pak,,, mohon dibntu kWh tiba tiba muncul periksa,, pulsa tidak bisa masuk,, listrik sudah padam,, mohon perbaikan trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107172",
                    "waktu_lapor": "01/02/2023 18:57:54",
                    "waktu_response": "01/02/2023 19:30:17",
                    "waktu_recovery": "01/02/2023 22:35:34",
                    "durasi_response_time": 1943,
                    "durasi_recovery_time": 11117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Clarasari Setiawan",
                    "alamat_pelapor": "Jl. Kedoya Raya Blok Asem No.38",
                    "no_telp_pelapor": "6285773623140",
                    "keterangan_pelapor": "tombol pada meteran susah di tekan, tolong proses dan perbaiki segera, ID Token 56604822819 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020107173",
                    "waktu_lapor": "01/02/2023 18:57:59",
                    "waktu_response": "01/02/2023 19:32:55",
                    "waktu_recovery": "02/02/2023 04:48:51",
                    "durasi_response_time": 2096,
                    "durasi_recovery_time": 33356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Triyanto",
                    "alamat_pelapor": "Jl. Masjid Al-Munir No.13",
                    "no_telp_pelapor": "6283127132930",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020107174",
                    "waktu_lapor": "01/02/2023 18:58:14",
                    "waktu_response": "01/02/2023 19:04:13",
                    "waktu_recovery": "01/02/2023 19:13:35",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad azhar",
                    "alamat_pelapor": "JL JL.NAKULA 9 BL.7D/02 B.JAYA No.0 RT. RW.",
                    "no_telp_pelapor": "6281256592196",
                    "keterangan_pelapor": "tidak bisa beli token nomor token terblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020107176",
                    "waktu_lapor": "01/02/2023 18:58:24",
                    "waktu_response": "01/02/2023 19:05:28",
                    "waktu_recovery": "01/02/2023 20:23:51",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 4703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zhan",
                    "alamat_pelapor": "DN LD.BELO BAT RT. RW. LD.BELO BA",
                    "no_telp_pelapor": "6285956558008",
                    "keterangan_pelapor": "gagal memasukkan pulsa token meter, udah di coba 3x dan terus gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107178",
                    "waktu_lapor": "01/02/2023 18:58:45",
                    "waktu_response": "01/02/2023 19:01:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 33913802,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "amal setiawan",
                    "alamat_pelapor": "JL GUBERNUR SEWAKA No.",
                    "no_telp_pelapor": "6281322751797",
                    "keterangan_pelapor": "MUTASI_K (G9923020188691:GAGAL INPUT TOKEN) - Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107180",
                    "waktu_lapor": "01/02/2023 18:58:53",
                    "waktu_response": "01/02/2023 19:04:05",
                    "waktu_recovery": "01/02/2023 19:12:08",
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 483,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS OTAK DESA RT. RW. PRINGGABAY",
                    "no_telp_pelapor": "6287753278864",
                    "keterangan_pelapor": "tidak bisa input token listrik \\\"padam\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107182",
                    "waktu_lapor": "01/02/2023 18:59:32",
                    "waktu_response": "01/02/2023 19:09:41",
                    "waktu_recovery": "01/02/2023 19:19:41",
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 600,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Nur Syaifullah",
                    "alamat_pelapor": "DS KEBET No. 0 RT. 5 RW. 1 KEBET",
                    "no_telp_pelapor": "6285730857836",
                    "keterangan_pelapor": "tidak bisa diisi token karena terblokir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020107183",
                    "waktu_lapor": "01/02/2023 18:59:35",
                    "waktu_response": "01/02/2023 19:05:52",
                    "waktu_recovery": "01/02/2023 20:08:33",
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 3761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adwed jendra riza",
                    "alamat_pelapor": "KK PERUM JATINEGARA INDAH BLK CA2 No.8 RT.0 RW.0 JATINEGARA",
                    "no_telp_pelapor": "6281385688442",
                    "keterangan_pelapor": "saya beli token tapi saat di entri gagal, di riwyat pebelian token saya masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107184",
                    "waktu_lapor": "01/02/2023 18:59:44",
                    "waktu_response": "01/02/2023 19:35:19",
                    "waktu_recovery": "01/02/2023 21:03:06",
                    "durasi_response_time": 2135,
                    "durasi_recovery_time": 5267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Afrianti",
                    "alamat_pelapor": "KP BABAKAN DAYEUH No.0 RT.003 RW.03 CILEUNGSI",
                    "no_telp_pelapor": "628811982526",
                    "keterangan_pelapor": "kenapa tagihan listrik saya bisa membengkak?\\nbulan desember normal tagihan +- 110.000\\nbulan januari tiba\\\" jadi hanya 10.000\\nkenapa sekarang seperti di akumulasi tagihan.y jadi 215.000\\nlogika nya gak mungkin saya pakai listrik hanya 10.000 selama 1 bulan?\\nkalau sudah begini saya harus gimana?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5523020100821",
                    "waktu_lapor": "01/02/2023 18:59:54",
                    "waktu_response": "01/02/2023 19:39:44",
                    "waktu_recovery": "01/02/2023 19:48:27",
                    "durasi_response_time": 2390,
                    "durasi_recovery_time": 523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR IMAM PERMANA",
                    "alamat_pelapor": "JL. MANINJAU 6 RT 003 RW 24 PERUM CIKARANG LAKE VIEW  BLOK D9 NO. 23 KEL SUKARAGAM KEC SERANG BARU KAB BEKASI ",
                    "no_telp_pelapor": "083807494648",
                    "keterangan_pelapor": "TGL  19/11/2022  PENANGANAN GANGGUAN APP RUSAK (1300 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5522111900538 DAN TIDAK MENERIMA SURAT BERITA ACARA.  MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107185",
                    "waktu_lapor": "01/02/2023 18:59:54",
                    "waktu_response": "01/02/2023 19:43:47",
                    "waktu_recovery": "01/02/2023 19:46:17",
                    "durasi_response_time": 2633,
                    "durasi_recovery_time": 150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ferianto",
                    "alamat_pelapor": "JL Jl.KELUANG LOLO Ds.KELUANG LOLO Kec.KUAR No.0 RT. RW.",
                    "no_telp_pelapor": "6282156580744",
                    "keterangan_pelapor": "gagal memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K5423020107186",
                    "waktu_lapor": "01/02/2023 19:00:04",
                    "waktu_response": "01/02/2023 19:07:32",
                    "waktu_recovery": "01/02/2023 19:08:43",
                    "durasi_response_time": 448,
                    "durasi_recovery_time": 71,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SATRIA KESUMA SURYAWAN",
                    "alamat_pelapor": "JL AHMAD YANI No. RT.0",
                    "no_telp_pelapor": "6282376054443",
                    "keterangan_pelapor": "Pembayaran Bulan ini berbeda dengan KwH yg tertulis di meteran, di struk kwh menunjukan 00002133-00002260 (foto terlampir)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5423020107187",
                    "waktu_lapor": "01/02/2023 19:00:22",
                    "waktu_response": "01/02/2023 19:14:35",
                    "waktu_recovery": "01/02/2023 19:38:58",
                    "durasi_response_time": 853,
                    "durasi_recovery_time": 1463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anastasia Ayrin",
                    "alamat_pelapor": "KK TM TITIAN IDH J2 No.11 RT.000 RW.00 TITIAN IDH",
                    "no_telp_pelapor": "6285215526456",
                    "keterangan_pelapor": "Lapor meteran tgl 25 Jan 2023 78887 pemakaian 166 dengan estimasi bayar 256ribu tetapi ketika mau membayar menjadi 477ribu?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107189",
                    "waktu_lapor": "01/02/2023 19:00:31",
                    "waktu_response": "01/02/2023 19:19:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1146,
                    "durasi_recovery_time": 33912715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ACHMAD NAJIMI",
                    "alamat_pelapor": "JL Jl.KP.CAHAYA L MANGKURAT ASRI RT. RW. No No.0 RT. RW.",
                    "no_telp_pelapor": "6283141000433",
                    "keterangan_pelapor": "stroom token tidak bisa dimasukkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020107191",
                    "waktu_lapor": "01/02/2023 19:00:47",
                    "waktu_response": "01/02/2023 19:07:38",
                    "waktu_recovery": "01/02/2023 21:16:59",
                    "durasi_response_time": 411,
                    "durasi_recovery_time": 7761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADROJI",
                    "alamat_pelapor": "JL DESA SUKATANI RT 004 RW 005 NO 10  KP CAMBAI DESA SUKATANI KEC RAJEG KAB TANGGERANG \\nACUAN LOKASI DEKAT MASJID ALFALAIAH ",
                    "no_telp_pelapor": "088212199082",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 \\nSISA 15.62 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107192",
                    "waktu_lapor": "01/02/2023 19:00:45",
                    "waktu_response": "01/02/2023 19:05:59",
                    "waktu_recovery": "01/02/2023 20:50:48",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 6289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rezi Efwandi",
                    "alamat_pelapor": "kebon daya dusun punik jejelok",
                    "no_telp_pelapor": "6281997995733",
                    "keterangan_pelapor": "pulsa habis dan saat di isikan token selalu di riject",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107195",
                    "waktu_lapor": "01/02/2023 19:01:12",
                    "waktu_response": "01/02/2023 19:07:17",
                    "waktu_recovery": "01/02/2023 19:55:19",
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 2882,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Janet Dominic Salipadang",
                    "alamat_pelapor": "PR TELKOMAS JL.TELKOM VII C3 No.216 RT.6 RW.3 BERUA",
                    "no_telp_pelapor": "6285298142422",
                    "keterangan_pelapor": "Saya beli token listrik sekitar jam 6 sore WITA, lalu ketika saya coba input ke meteran muncul tulisan gagal, padahal angka yang dimasukkan sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107196",
                    "waktu_lapor": "01/02/2023 19:01:28",
                    "waktu_response": "01/02/2023 19:39:56",
                    "waktu_recovery": "01/02/2023 19:48:34",
                    "durasi_response_time": 2308,
                    "durasi_recovery_time": 518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000801110354064",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "PERUM GRAHA SUKADAMAI BLOK A 6 NO. 36 RT 03 RW 07 DESA SUKADAMI KEC.CIKARANG SELATAN KB. BEKASI JAWA BARAT",
                    "no_telp_pelapor": "089698127260",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 31653, ST AK 32593, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 32593. REK (BELUM DILUNASI). RUMAH DIHUNI, BERPAGAR TIDAK DIKUNCI, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107201",
                    "waktu_lapor": "01/02/2023 19:01:53",
                    "waktu_response": "01/02/2023 19:37:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2133,
                    "durasi_recovery_time": 33911646,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "DITA SULISTYANINGRUM",
                    "alamat_pelapor": "jln raya wonogiri - ponorogo rt.004 rw.001 duku badegan",
                    "no_telp_pelapor": "6287722378966",
                    "keterangan_pelapor": "MUTASI_K (G9923020188726:mohon untuk di tindak lnjuti) - tidak bisa mengisi token listrik sudah beli 2 kali token tapi Gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020107202",
                    "waktu_lapor": "01/02/2023 19:01:54",
                    "waktu_response": "01/02/2023 19:28:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1614,
                    "durasi_recovery_time": 33912164,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Utik Ningsih",
                    "alamat_pelapor": "DN RUMBUK No.",
                    "no_telp_pelapor": "6285932162743",
                    "keterangan_pelapor": "MUTASI_K (G9923020188718:kct) - tidak bisa input token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107203",
                    "waktu_lapor": "01/02/2023 19:02:23",
                    "waktu_response": "01/02/2023 19:05:46",
                    "waktu_recovery": "01/02/2023 22:33:29",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 12463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JL. BANGKA 11 NO 52 RT 006/010 KEL PELA MAMPANG KEC MAMPANG PRAPATAN JAK - SEL",
                    "no_telp_pelapor": "081286940400",
                    "keterangan_pelapor": "TGL 01/02/23 DILAKUKAN PERGANTIAN APP PRABAYAR KARENA RUSAK OLEH PETUGAS. SESUAI INFO PELANGGAN PADA NO METER LAMA 56603438245. YBS MASIH MEMILIKI NO TOKEN DI APP SEBELUMNYA DAN PELANGGAN MENGINGINKAN AGAR NO TOKEN SEBESAR RP.500.000,- TSB DAPAT DIKONVERSIKAN KE NO METER BARU 14448333048",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K1423020100549",
                    "waktu_lapor": "01/02/2023 19:02:32",
                    "waktu_response": "01/02/2023 19:04:08",
                    "waktu_recovery": "01/02/2023 21:07:14",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 7386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SURYANI",
                    "alamat_pelapor": "JL RAMA WONOSARI NO 107 RT 3 RW 8 KEL. WONOSARI, KEC.PRABUMULIH UTARA, KOTA PRABUMULIH ",
                    "no_telp_pelapor": "081278350291",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  ( PTL MENYALA ) DENGAN NO METER 32152159003 SISA KWH 453 NO TOKEN 7195-2107-2817-2246-5195\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020107206",
                    "waktu_lapor": "01/02/2023 19:02:58",
                    "waktu_response": "01/02/2023 19:15:44",
                    "waktu_recovery": "01/02/2023 19:33:41",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 1077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Saleh",
                    "alamat_pelapor": "mes Babinsa Koramil 1606.08 desa duman",
                    "no_telp_pelapor": "6281233979377",
                    "keterangan_pelapor": "kWh pasca bayar di cabut tanpa pemberitahuan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107209",
                    "waktu_lapor": "01/02/2023 19:03:10",
                    "waktu_response": "01/02/2023 19:35:03",
                    "waktu_recovery": "01/02/2023 19:48:42",
                    "durasi_response_time": 1913,
                    "durasi_recovery_time": 819,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurherlina",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6285156718778",
                    "keterangan_pelapor": "isi token gagal terus padahal sudah benar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107212",
                    "waktu_lapor": "01/02/2023 19:03:32",
                    "waktu_response": "01/02/2023 19:04:17",
                    "waktu_recovery": "01/02/2023 19:11:44",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan nurauni",
                    "alamat_pelapor": "Talle Talle , lorong SMA 17 ",
                    "no_telp_pelapor": "6281356451691",
                    "keterangan_pelapor": "isi token , gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANETE"
                },
                {
                    "no_laporan": "K5423020107213",
                    "waktu_lapor": "01/02/2023 19:03:38",
                    "waktu_response": "01/02/2023 19:45:39",
                    "waktu_recovery": "02/02/2023 11:18:01",
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 55942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suripto",
                    "alamat_pelapor": "mataram jaya",
                    "no_telp_pelapor": "6285714536479",
                    "keterangan_pelapor": "bagai mana cara nya agar bisa di isi pulsa,suda dua kali beli pulsa gak ada yang bisa masuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUGU MULYO"
                },
                {
                    "no_laporan": "K5323020100832",
                    "waktu_lapor": "01/02/2023 19:03:50",
                    "waktu_response": "01/02/2023 19:23:47",
                    "waktu_recovery": "01/02/2023 19:45:42",
                    "durasi_response_time": 1197,
                    "durasi_recovery_time": 1315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01114716895",
                    "nama_pelapor": "IBU MERI",
                    "alamat_pelapor": "PERUM SINGGASANA PRADANA JL GALUH PAKUAN TIMUR BLOK - NO.12A KEL CIBADUYUT WETAN KEC BOJONG LOA KIDUL KOTA BANDUNG (ACUAN -)",
                    "no_telp_pelapor": "6287880168048",
                    "keterangan_pelapor": "IDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN REJECT, PADA DATA TERDAPAT KETERANGAN VKRN 43, PERSIL MENYALA, SISA STROOM 33.81 KWH. DENGAN NO METER 01114716895. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107214",
                    "waktu_lapor": "01/02/2023 19:03:53",
                    "waktu_response": "01/02/2023 19:40:06",
                    "waktu_recovery": "01/02/2023 19:48:59",
                    "durasi_response_time": 2173,
                    "durasi_recovery_time": 533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti salbiah",
                    "alamat_pelapor": "KP GEMPOL No.00 RT.1 RW.2 RIDO GALIH",
                    "no_telp_pelapor": "6285715773750",
                    "keterangan_pelapor": "token bapak saya diblokir tiba tiba. sehingga tidak bisa isi pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100833",
                    "waktu_lapor": "01/02/2023 19:04:05",
                    "waktu_response": "01/02/2023 19:14:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 598,
                    "durasi_recovery_time": 33913049,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000001494291",
                    "nama_pelapor": "BAPAK WAWAN",
                    "alamat_pelapor": "JL MAWAR KP CIWARUGA NO 5 RT 4/2 KEL CIWARUGA KEC PAROMPONG KAB BANDUNG / DEKAT PONDOK ATURAN",
                    "no_telp_pelapor": "085220872375",
                    "keterangan_pelapor": "MUTASI_K (G9923020188703:kct) - GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 39.85 PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020107218",
                    "waktu_lapor": "01/02/2023 19:04:17",
                    "waktu_response": "01/02/2023 19:05:07",
                    "waktu_recovery": "01/02/2023 20:25:02",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 4795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rendi d",
                    "alamat_pelapor": "KP TEGAL PUTAT No.0 RT.2 RW.6 SUKASIRNA",
                    "no_telp_pelapor": "6281318905031",
                    "keterangan_pelapor": "beli token berkali kali tidak bissa masuk ke kWh menunjukkan gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020107220",
                    "waktu_lapor": "01/02/2023 19:05:29",
                    "waktu_response": "01/02/2023 19:07:09",
                    "waktu_recovery": "01/02/2023 19:15:37",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI ",
                    "alamat_pelapor": "JL CAMAN BLOK A NO 17  RT007/05 KEL JT BENING KEC PD GEDE KOTA BEKASI. ACUAN LOKASI MASUK PERUMAHAN TAMAN BOUGENVIL ",
                    "no_telp_pelapor": "085216718287",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 17,64.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107226",
                    "waktu_lapor": "01/02/2023 19:06:24",
                    "waktu_response": "01/02/2023 19:40:44",
                    "waktu_recovery": "02/02/2023 04:25:55",
                    "durasi_response_time": 2060,
                    "durasi_recovery_time": 31511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mahfudli",
                    "alamat_pelapor": "JL MENTENG DALAM No.16 RT.11 RW.13 MENT DLM",
                    "no_telp_pelapor": "6285810140215",
                    "keterangan_pelapor": "kwh meter tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020107227",
                    "waktu_lapor": "01/02/2023 19:06:25",
                    "waktu_response": "01/02/2023 19:38:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1896,
                    "durasi_recovery_time": 33911611,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yanto Bota",
                    "alamat_pelapor": "tankolo",
                    "no_telp_pelapor": "6281239152287",
                    "keterangan_pelapor": "MUTASI_K (G9923020188735:pemeriksaan ) - tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5123020101492",
                    "waktu_lapor": "01/02/2023 19:06:41",
                    "waktu_response": "01/02/2023 19:38:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1937,
                    "durasi_recovery_time": 33911554,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "1241595",
                    "nama_pelapor": "IBU LIA",
                    "alamat_pelapor": "JL. PULOSARI 3 K NO.61. RT 2 RW 7. KEL GUNUNGSARI. KEC DUKUH PAKIS. KOTA SURABAYA. ANCER2 DEKAT PEMDOPO SARWO GUNA",
                    "no_telp_pelapor": "081380434400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188733:mohon bantuan) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 221 (KONDISI PTL MENYALA). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SALAH SATU NOMER TOKEN 7050 6896 5107 3228 1751",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020107229",
                    "waktu_lapor": "01/02/2023 19:06:48",
                    "waktu_response": "01/02/2023 19:41:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2067,
                    "durasi_recovery_time": 33911417,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAKDERMO",
                    "alamat_pelapor": "DN KOPENREJO No.0 RT.2 RW.15 MAGUWOHARJ",
                    "no_telp_pelapor": "6285100022320",
                    "keterangan_pelapor": "MUTASI_K (G9923020188742:kwh periksa) - 32014531043 periksa tdk bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107230",
                    "waktu_lapor": "01/02/2023 19:07:10",
                    "waktu_response": "01/02/2023 19:14:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 33913038,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hieronimus Vincentius seran",
                    "alamat_pelapor": "DN HAREKAKAE No.00 RT.8 RW.4",
                    "no_telp_pelapor": "6281338973003",
                    "keterangan_pelapor": "MUTASI_K (G9923020188702:UTK YANTEK KJ. BETUN ADA KELUHAN MASUK LOKASI HAREKAKAE) - isi pulsa tertulis di kWh meter GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020107231",
                    "waktu_lapor": "01/02/2023 19:07:14",
                    "waktu_response": "01/02/2023 19:09:30",
                    "waktu_recovery": "01/02/2023 19:48:13",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 2323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mayna Fashion",
                    "alamat_pelapor": "Jalan Panjaitan No 82 Kartoharjo",
                    "no_telp_pelapor": "6281232018048",
                    "keterangan_pelapor": "gagal ketika menginput token listrik yang baru di beli, padahal angka yang di masukkan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107232",
                    "waktu_lapor": "01/02/2023 19:07:16",
                    "waktu_response": "01/02/2023 19:43:31",
                    "waktu_recovery": "01/02/2023 21:27:38",
                    "durasi_response_time": 2175,
                    "durasi_recovery_time": 6247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusrifan",
                    "alamat_pelapor": "Jl. Taman Mahoni 5 Blok B 2 No.32",
                    "no_telp_pelapor": "62895705881414",
                    "keterangan_pelapor": "listrik tiba tiba mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020107233",
                    "waktu_lapor": "01/02/2023 19:07:21",
                    "waktu_response": "01/02/2023 19:15:27",
                    "waktu_recovery": "01/02/2023 19:16:38",
                    "durasi_response_time": 486,
                    "durasi_recovery_time": 71,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001043285",
                    "nama_pelapor": "BP JESTA",
                    "alamat_pelapor": "JL. KARENSIH TIMUR 4 NO.77 RT-4 / RW-5 KEL. NGALIYAN KEC. NGALIYAN KOTA SEMARANG.",
                    "no_telp_pelapor": "08112616160",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020107234",
                    "waktu_lapor": "01/02/2023 19:07:36",
                    "waktu_response": "01/02/2023 19:10:12",
                    "waktu_recovery": "01/02/2023 21:07:22",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 7030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BASUKI",
                    "alamat_pelapor": "DS TANJUNG KEMALA No.1 LUBAI",
                    "no_telp_pelapor": "6282186962929",
                    "keterangan_pelapor": "gagal masukan pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020107235",
                    "waktu_lapor": "01/02/2023 19:07:48",
                    "waktu_response": "01/02/2023 19:40:15",
                    "waktu_recovery": "01/02/2023 19:49:06",
                    "durasi_response_time": 1947,
                    "durasi_recovery_time": 531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI GUNAWAN",
                    "alamat_pelapor": "GG DAWAI KP PAGAULAN     RT-13 / RW-5 NO 30 DS SUKARESMI KEC CIKARANG SELATAN BEKASI",
                    "no_telp_pelapor": "089675053603",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN. TGL 01/02/23 NO METER 14230087422 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA DATA P2APST BLOCKING PEMBELIAN, DAN PADA DATA AP2T TERDAPAT TS P2TL NAMUN BELUM MEMASUKI WAKTU JATUH TEMPO (PTL TIDAK PADAM) SIASA KWH 280",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107236",
                    "waktu_lapor": "01/02/2023 19:07:40",
                    "waktu_response": "01/02/2023 19:08:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 33913362,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Juliana Saragih",
                    "alamat_pelapor": "Jalan Lintas Timur Ukui",
                    "no_telp_pelapor": "6282230630004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188700:.) - Listrik dirumah saya sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020107238",
                    "waktu_lapor": "01/02/2023 19:08:18",
                    "waktu_response": "01/02/2023 20:01:18",
                    "waktu_recovery": "01/02/2023 20:41:33",
                    "durasi_response_time": 3180,
                    "durasi_recovery_time": 2415,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Sapta Wardana",
                    "alamat_pelapor": "JL IPIK GANDAMANAH CEULI BADAK No.0 RT.2 RW.5 TEGALMUNJU",
                    "no_telp_pelapor": "628117211075",
                    "keterangan_pelapor": "mohon info kenapa pengaduan sya di batalkan secara sepihak , mohon kami di bagian pelanggan diberikan surat dinas mengenai kendala di lapangan , setor tgl 30 belum ada solusi nya , klo ada kendala sampaikan kepada pelanggan , bukan di diamkan , segala tunggal selisih bayar mau pun timbul karena ada p2tl kemaren sdh kamu bayarkan hampir 10 JT lebih, dan PLN siap melayani tambah daya nya , tetapi SD sekarang tidak terlaksana, atas perhatiannya ucapkan tks ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107245",
                    "waktu_lapor": "01/02/2023 19:08:56",
                    "waktu_response": "01/02/2023 19:11:32",
                    "waktu_recovery": "01/02/2023 19:24:40",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh sahril",
                    "alamat_pelapor": "DS SUNGE LEBAK No. 0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6281231145225",
                    "keterangan_pelapor": "PERIKSA ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020107248",
                    "waktu_lapor": "01/02/2023 19:09:10",
                    "waktu_response": "01/02/2023 19:31:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 33912025,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Auna Humaira",
                    "alamat_pelapor": "DN BELONSONG No.",
                    "no_telp_pelapor": "6287861482809",
                    "keterangan_pelapor": "MUTASI_K (G9923020188720:KCT) - token tetap gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107249",
                    "waktu_lapor": "01/02/2023 19:09:29",
                    "waktu_response": "01/02/2023 19:13:39",
                    "waktu_recovery": "01/02/2023 19:55:04",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 2485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Angga Ginanjar",
                    "alamat_pelapor": "KK BKS TIMUR REG C21 No.12 RT.000 RW.00 CIMUNING",
                    "no_telp_pelapor": "628128086892",
                    "keterangan_pelapor": "Beli token di mbanking, id pelanggan tiba2 error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020107252",
                    "waktu_lapor": "01/02/2023 19:10:07",
                    "waktu_response": "01/02/2023 19:11:23",
                    "waktu_recovery": "01/02/2023 20:08:21",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 3418,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ema Nurvina",
                    "alamat_pelapor": "JL JL SELAT BETUNG NO.18 DR SAWIT",
                    "no_telp_pelapor": "6285771716400",
                    "keterangan_pelapor": "Input token GAGAL terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107255",
                    "waktu_lapor": "01/02/2023 19:10:29",
                    "waktu_response": "01/02/2023 19:12:58",
                    "waktu_recovery": "01/02/2023 19:16:03",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sdn1lenek",
                    "alamat_pelapor": "DS OTAK DESA RT. RW. LENEK",
                    "no_telp_pelapor": "6281997798868",
                    "keterangan_pelapor": "tidak bisa diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107256",
                    "waktu_lapor": "01/02/2023 19:10:32",
                    "waktu_response": "01/02/2023 19:34:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1448,
                    "durasi_recovery_time": 33911812,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "ari syahputra",
                    "alamat_pelapor": "JL V.ZEQITA BLK E/6 No.0",
                    "no_telp_pelapor": "6281397220581",
                    "keterangan_pelapor": "MUTASI_K (G9923020188722:gagal token) - tidak dapat di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020107257",
                    "waktu_lapor": "01/02/2023 19:10:50",
                    "waktu_response": "01/02/2023 19:12:32",
                    "waktu_recovery": "01/02/2023 19:14:15",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamba Allah",
                    "alamat_pelapor": "DS LANTEK TIMUR No. RT. RW. BANGKALAN",
                    "no_telp_pelapor": "62815642588544",
                    "keterangan_pelapor": "gagal masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107258",
                    "waktu_lapor": "01/02/2023 19:10:53",
                    "waktu_response": "01/02/2023 20:16:54",
                    "waktu_recovery": "01/02/2023 20:18:15",
                    "durasi_response_time": 3961,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Setiono Tion",
                    "alamat_pelapor": "DK GADOG PARAKAN RT.02 RW.3 PWNEGORO",
                    "no_telp_pelapor": "6285299561822",
                    "keterangan_pelapor": "kwh di ganti jd boros pdhl pemakaian sama sprti kwh yg dulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5423020107259",
                    "waktu_lapor": "01/02/2023 19:11:03",
                    "waktu_response": "01/02/2023 19:14:20",
                    "waktu_recovery": "01/02/2023 19:48:06",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 2026,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mayna Fashion",
                    "alamat_pelapor": "Jalan Panjaitan No 82 Kartoharjo",
                    "no_telp_pelapor": "6281232018048",
                    "keterangan_pelapor": "gagal ketika menginput token listrik yang baru di beli, padahal angka yang di masukkan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107261",
                    "waktu_lapor": "01/02/2023 19:11:16",
                    "waktu_response": "01/02/2023 20:09:06",
                    "waktu_recovery": "01/02/2023 20:14:53",
                    "durasi_response_time": 3470,
                    "durasi_recovery_time": 347,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRISNA",
                    "alamat_pelapor": "JL TOINASA NO- RT 4/- DS TOINASA KEC PAMONA BARAT KAB POSO (DEKAT SMP PAMONA BARAT)",
                    "no_telp_pelapor": "081241796557",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/2023 PELANGGAN DENGAN NO METER 32143262627 TIDAK DAPAT MELAKUKAN INPUT TOKEN DENGAN KETERANGAN GAGAL. SISA 30 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TENTENA"
                },
                {
                    "no_laporan": "K5423020107262",
                    "waktu_lapor": "01/02/2023 19:11:09",
                    "waktu_response": "01/02/2023 19:17:29",
                    "waktu_recovery": "01/02/2023 19:53:10",
                    "durasi_response_time": 380,
                    "durasi_recovery_time": 2141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nova utami",
                    "alamat_pelapor": "Jl. H. Gemin No.76",
                    "no_telp_pelapor": "6281210897482",
                    "keterangan_pelapor": "gagal memasukkan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107266",
                    "waktu_lapor": "01/02/2023 19:11:27",
                    "waktu_response": "01/02/2023 19:56:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2700,
                    "durasi_recovery_time": 33910505,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "arisandi",
                    "alamat_pelapor": "desa jajar. dukoh tretes rt20 rw02",
                    "no_telp_pelapor": "6281335607211",
                    "keterangan_pelapor": "MUTASI_K (G9923020188768:cek lokasi) - pengisian saldo gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5423020107267",
                    "waktu_lapor": "01/02/2023 19:11:29",
                    "waktu_response": "01/02/2023 19:30:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1157,
                    "durasi_recovery_time": 33912046,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Samsul Bahri",
                    "alamat_pelapor": "dusun mekar jaya",
                    "no_telp_pelapor": "6282391087527",
                    "keterangan_pelapor": "MUTASI_K (G9923020188716:tegangan drop) - daya listrik sangat lemah, sampai2 lampu di rumah pun tak hidup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGAT KOTA"
                },
                {
                    "no_laporan": "K5423020107269",
                    "waktu_lapor": "01/02/2023 19:11:39",
                    "waktu_response": "01/02/2023 19:24:32",
                    "waktu_recovery": "01/02/2023 21:37:18",
                    "durasi_response_time": 773,
                    "durasi_recovery_time": 7966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hisam Edi Purwanto",
                    "alamat_pelapor": "Jatipelem Diwek Jombang RT 04 RW 01",
                    "no_telp_pelapor": "62881036104620",
                    "keterangan_pelapor": "rencana hari ini tgl 1 februari 2023 akan melakukan pembayaran pertama kali setelah melakukan tambah daya di tgl 17 januari 2023 kemarin. akan tetapi tidak bisa melakukan pembayaran (pembayaran tidak berhasil. laporan yang tertera \\\"ID tidak ditemukan\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020107271",
                    "waktu_lapor": "01/02/2023 19:12:03",
                    "waktu_response": "01/02/2023 19:38:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1571,
                    "durasi_recovery_time": 33911598,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sion O Nesimnasi",
                    "alamat_pelapor": "JL BAYAM No.0 RT.22 RW.7 FATULULI",
                    "no_telp_pelapor": "6282145647444",
                    "keterangan_pelapor": "MUTASI_K (G9923020188734:pemeriksaan ) - Tidak Bisa Isi Pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020107277",
                    "waktu_lapor": "01/02/2023 19:13:01",
                    "waktu_response": "01/02/2023 19:35:29",
                    "waktu_recovery": "01/02/2023 21:08:38",
                    "durasi_response_time": 1348,
                    "durasi_recovery_time": 5589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI",
                    "alamat_pelapor": "RUKO GRAHA BOULEVARD JLN GADING SERPONG KEL.CURUG SANGERENG KEC KELAPA DUA KAB TANGERANG BANTEN",
                    "no_telp_pelapor": "081283273706 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA : 65.29 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101508",
                    "waktu_lapor": "01/02/2023 19:14:18",
                    "waktu_response": "01/02/2023 20:02:22",
                    "waktu_recovery": "01/02/2023 20:04:11",
                    "durasi_response_time": 2884,
                    "durasi_recovery_time": 109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022290598",
                    "nama_pelapor": "BP MULYANA ",
                    "alamat_pelapor": "KP BBK PARI                                 0 000 RT-000 / RW-00",
                    "no_telp_pelapor": "081220213837",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL  SETELAH UPDATE VKRN 43, SISA 437 KWH. PTL  NYALA. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO. TOKEN 27988546424827928688 DAN 10416756775229935555 SUDAH SESUAI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107283",
                    "waktu_lapor": "01/02/2023 19:15:04",
                    "waktu_response": "01/02/2023 19:17:19",
                    "waktu_recovery": "01/02/2023 20:04:05",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 2806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Setiawan",
                    "alamat_pelapor": "JL RY TAMBAK No.0 RT.1 RW.4",
                    "no_telp_pelapor": "6282143083617",
                    "keterangan_pelapor": "mau ngisi pulsa ada kendala periksa ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020107285",
                    "waktu_lapor": "01/02/2023 19:15:21",
                    "waktu_response": "01/02/2023 20:17:24",
                    "waktu_recovery": "01/02/2023 20:38:04",
                    "durasi_response_time": 3723,
                    "durasi_recovery_time": 1240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN",
                    "alamat_pelapor": "JL.KAPUK MUARA GG.SAMARASA NO.48B RT 10 RW 04 KEL.KAPUK MUARA KEC.PENJARINGAN - JAKUT",
                    "no_telp_pelapor": "082233163539",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENANGANAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN , SISA 15,17 KWH (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020107287",
                    "waktu_lapor": "01/02/2023 19:15:28",
                    "waktu_response": "01/02/2023 19:16:32",
                    "waktu_recovery": "01/02/2023 20:00:21",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 2629,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIZKI ANDIKA PUTRA",
                    "alamat_pelapor": "JL SIRAJUDDIN RANI No.0 RT.0 RW.0 TOMBOLO",
                    "no_telp_pelapor": "6285757227754",
                    "keterangan_pelapor": "token tidak mau masuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K3223020100431",
                    "waktu_lapor": "01/02/2023 19:16:02",
                    "waktu_response": "01/02/2023 19:30:09",
                    "waktu_recovery": "01/02/2023 20:18:50",
                    "durasi_response_time": 847,
                    "durasi_recovery_time": 2921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYO SAPTONO",
                    "alamat_pelapor": "JL NUSA JAYA PR GRIYA TORINA BLOK E NO. 6 RT-12 / RW-6 KEL PONDOK KRANJI KEC CITUTAT TIMUR KOTA TANGSEL, BELAKANG BINTARO PLAZA, DEKAT STASIUN PONDOK KRANJI",
                    "no_telp_pelapor": "081908202018",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGELUHKAN SISA KWH PELANGGAN CEPAT HABIS SEJAK PERGANTIAN METERAN SEBULAN TERKAHIR, TOKEN SEBESAR RP. 50.000 HANYA DIGUNAKAN SELAMA 1 HARI YANG BIASANYA HABIS SELAMA 2 HARI, PEMAKAIAN DILOKASI NORMAL DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020107290",
                    "waktu_lapor": "01/02/2023 19:16:07",
                    "waktu_response": "01/02/2023 19:19:38",
                    "waktu_recovery": "01/02/2023 19:36:27",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 1009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diana Natalia Mamentu",
                    "alamat_pelapor": "JL RSS KOKA",
                    "no_telp_pelapor": "6285240055454",
                    "keterangan_pelapor": "meter sudah di cabut ketika tidak ada orang di rumah, padahal setiap bulan kami selalu membayar tagihan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANIKI"
                },
                {
                    "no_laporan": "K5423020107293",
                    "waktu_lapor": "01/02/2023 19:17:17",
                    "waktu_response": "01/02/2023 19:18:30",
                    "waktu_recovery": "01/02/2023 19:27:51",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti nurajilah",
                    "alamat_pelapor": "JL HARAPAN JAYA No.0 RT.0",
                    "no_telp_pelapor": "6285769879198",
                    "keterangan_pelapor": "ingin tambah daya dari daya 900watt ke 1300watt",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020107294",
                    "waktu_lapor": "01/02/2023 19:17:29",
                    "waktu_response": "01/02/2023 19:22:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 272,
                    "durasi_recovery_time": 33912571,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yatmiko",
                    "alamat_pelapor": "JL MERPATI. GG.KENARI No. RT.0 PINANG JAY",
                    "no_telp_pelapor": "6281119399450",
                    "keterangan_pelapor": "MUTASI_K (G9923020188829:app periksa) - app periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020107302",
                    "waktu_lapor": "01/02/2023 19:18:39",
                    "waktu_response": "01/02/2023 19:29:11",
                    "waktu_recovery": "01/02/2023 21:10:33",
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 6082,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gusri muharomy",
                    "alamat_pelapor": "JL KAKAP 6 PERUMNAS No.17 RT.6 RW.9",
                    "no_telp_pelapor": "6282123097774",
                    "keterangan_pelapor": "mohon bantuannya untuk kedua x nya saya isi token selalu gagal tidak bisa masuk2..mohon bantuannya Team terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107303",
                    "waktu_lapor": "01/02/2023 19:18:42",
                    "waktu_response": "01/02/2023 19:22:29",
                    "waktu_recovery": "01/02/2023 20:10:29",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 2880,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rusdianto",
                    "alamat_pelapor": "jln. Majenang RT 03 makroman ",
                    "no_telp_pelapor": "6285787917623",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5423020107304",
                    "waktu_lapor": "01/02/2023 19:18:57",
                    "waktu_response": "01/02/2023 19:29:30",
                    "waktu_recovery": "01/02/2023 21:35:52",
                    "durasi_response_time": 633,
                    "durasi_recovery_time": 7582,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ASMINAH ",
                    "alamat_pelapor": "KP KENANGA GG MASJID RT 03 RW 02 NO. - KEL KENANGA  KEC CIPONDOH KOTA TANGERANG ",
                    "no_telp_pelapor": "081212873083",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER : 14040699648 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2PST SILAHKAN KIRIM DIL PREPAID. SISA 302 KWH \\n\\nPELANGGAN MELAPOR ULANG 12G0N3A/081212873083/20:46/CC.54.MUHAJIR",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107305",
                    "waktu_lapor": "01/02/2023 19:18:55",
                    "waktu_response": "01/02/2023 19:36:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1037,
                    "durasi_recovery_time": 33911720,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putra Hd",
                    "alamat_pelapor": "perumahan Bumi mas indah Blok U1 no 17 ",
                    "no_telp_pelapor": "6282281942446",
                    "keterangan_pelapor": "kami ingin mengeluhkan pemadam yang terjadi di perumahan Bumi mas indah kelurahan Tanah mas kecamatan talang kelapa kabupaten Banyuasin. akibat pemadaman tersebut barang elektronik kami rusak. tolong pihak PLN untuk memberikan penjelasan terkait masalah ini. jangan hanya kami di untuk di tekan membayar tetapi ini ada permasalahan pemadam barang kami rusak. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107308",
                    "waktu_lapor": "01/02/2023 19:19:18",
                    "waktu_response": "01/02/2023 19:29:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 585,
                    "durasi_recovery_time": 33912149,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "juliadi",
                    "alamat_pelapor": "DN BATU RIMPANG No. JEMBATAN K",
                    "no_telp_pelapor": "6285333026845",
                    "keterangan_pelapor": "MUTASI_K (G9923020188717:kct) - pengisian gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107310",
                    "waktu_lapor": "01/02/2023 19:19:44",
                    "waktu_response": "01/02/2023 20:16:01",
                    "waktu_recovery": "01/02/2023 20:29:59",
                    "durasi_response_time": 3377,
                    "durasi_recovery_time": 838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Darmiah",
                    "alamat_pelapor": "PR HAMSIH No.00 RT.2 RW.3 TAMALANREA",
                    "no_telp_pelapor": "6281241041787",
                    "keterangan_pelapor": "nomor token selalu gagal saat di isi vocher",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107311",
                    "waktu_lapor": "01/02/2023 19:19:58",
                    "waktu_response": "01/02/2023 19:35:49",
                    "waktu_recovery": "01/02/2023 19:45:53",
                    "durasi_response_time": 951,
                    "durasi_recovery_time": 604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DEDI",
                    "alamat_pelapor": "JL GUNUNG  KLABAD NO 50 RT 3/16 KEL KUNCIRAN INDAH KEC PINANG KOTA TANGERANG",
                    "no_telp_pelapor": "081119157442",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN ATAS LONJAKAN REK FEB 23  ST AW =85.062 ST AK = 86.002 ST APP TGL 01/02/23 = 86.115, RUMAH KOSONG ( BEKERJA ) . PELANGGAN MENGINGINKAN TAGIHAN TSB DAPAT DIANGSUR",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107312",
                    "waktu_lapor": "01/02/2023 19:19:52",
                    "waktu_response": "01/02/2023 20:03:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2594,
                    "durasi_recovery_time": 33910106,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Retno Dian W",
                    "alamat_pelapor": "DS PASIR KIDUL No. RT.4 RW.7",
                    "no_telp_pelapor": "6285726096637",
                    "keterangan_pelapor": "MUTASI_K (G9923020188785:periksa) - minta pin muncul kode periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020107314",
                    "waktu_lapor": "01/02/2023 19:20:11",
                    "waktu_response": "01/02/2023 19:41:39",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1288,
                    "durasi_recovery_time": 33911393,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zainal Fahmi",
                    "alamat_pelapor": "KP MUJA MUJU UH1 RT.0 RW.0 MUJA MUJU",
                    "no_telp_pelapor": "6281227676657",
                    "keterangan_pelapor": "MUTASI_K (G9923020188741:listrik padam beberapa rumah) - tolong pak pln \\nlampu padam. tidak ada aliran listrik..\\npadahal lampu jalan terang.tetangga puunya juga nyala.. hanya jalur ke kamu yg mati..ada 4 meteran listrik mati..\\ntolong sambungan jalurnya dicek ..karena kalu ada angin, bisa muncul percikan api...\\nlokasi jln veyran samping kantor dinsos, utara bengkel ac anugrah \\n..\\ntolong pak pln...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107315",
                    "waktu_lapor": "01/02/2023 19:20:17",
                    "waktu_response": "01/02/2023 20:25:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3887,
                    "durasi_recovery_time": 33908788,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Supri Yadi",
                    "alamat_pelapor": "DS MANDIRAN KBNREJO RT.1 RW.5 KEBONREJO",
                    "no_telp_pelapor": "6285643579742",
                    "keterangan_pelapor": "MUTASI_K (G9923020188835:gagal input token) - sepedo meter  an akhmad nafingi daya 450 pra bayar  id pelanggan 45003235608 yg terletak di kandang ayam pak supruyadi dusun mabdiran desa kebonrejo jecanatan salaman kabupaten magelang  tdk dapat diisi atau dimasukkan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGELANG KOTA"
                },
                {
                    "no_laporan": "K5423020107316",
                    "waktu_lapor": "01/02/2023 19:20:31",
                    "waktu_response": "01/02/2023 19:21:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 33912607,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sukandar",
                    "alamat_pelapor": "srunggo 1 rt 05 selopamioro imogiri bantul",
                    "no_telp_pelapor": "62882008150983",
                    "keterangan_pelapor": "MUTASI_K (G9923020188704:padam) - setiap habis maghrib listrik ditetangga saya berkedip dan di rumah saya padam..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020107318",
                    "waktu_lapor": "01/02/2023 19:20:44",
                    "waktu_response": "01/02/2023 19:27:20",
                    "waktu_recovery": "01/02/2023 20:45:55",
                    "durasi_response_time": 396,
                    "durasi_recovery_time": 4715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAIDAR",
                    "alamat_pelapor": "KP NANGGEWER RT002 RW 002 DESA LABANSARI KEC CIKARANG TIMUR BEKASI",
                    "no_telp_pelapor": "085719038436",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT  MELAKUKAN INPUT TOKEN DISPLAY TERTERA USANG  PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 30/01/2023 SEBESAR \\nRP. 20.000 ,- DENGAN NOMOR TOKEN 27986305938927635591 DAN SISA KWH 1676.",
                    "media": "Email",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107322",
                    "waktu_lapor": "01/02/2023 19:21:02",
                    "waktu_response": "01/02/2023 19:23:03",
                    "waktu_recovery": "01/02/2023 20:00:56",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 2273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juned b",
                    "alamat_pelapor": "KP HANTAP No. RT.3 RW.7",
                    "no_telp_pelapor": "6285691375154",
                    "keterangan_pelapor": "1 rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020107325",
                    "waktu_lapor": "01/02/2023 19:21:07",
                    "waktu_response": "01/02/2023 19:22:37",
                    "waktu_recovery": "01/02/2023 19:47:21",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 1484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107326",
                    "waktu_lapor": "01/02/2023 19:21:10",
                    "waktu_response": "01/02/2023 19:56:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2135,
                    "durasi_recovery_time": 33910487,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "tuheri",
                    "alamat_pelapor": "DN MLOKO No. RT.56 RW.12 PRAMBON",
                    "no_telp_pelapor": "6285231337145",
                    "keterangan_pelapor": "MUTASI_K (G9923020188769:cek lokasi) - isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TRENGGALEK"
                },
                {
                    "no_laporan": "K5323020100844",
                    "waktu_lapor": "01/02/2023 19:21:23",
                    "waktu_response": "01/02/2023 19:23:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 33912485,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK AHMAD",
                    "alamat_pelapor": "JL BABAKAN GEMPOL NO 7 RT-1 / RW-11 KEL PASIR LAYUNG KEC CIBEUNYING KIDUL KOTA BANDUNG / DEKAT PT CAHAYA SENTOSA",
                    "no_telp_pelapor": "08127989468",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 22 PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020107327",
                    "waktu_lapor": "01/02/2023 19:21:16",
                    "waktu_response": "01/02/2023 20:06:36",
                    "waktu_recovery": "01/02/2023 21:33:56",
                    "durasi_response_time": 2720,
                    "durasi_recovery_time": 5240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ronny marcel tanwar",
                    "alamat_pelapor": "JL DDOPULI BLOK C8/00 No.0",
                    "no_telp_pelapor": "6282188850705",
                    "keterangan_pelapor": "Mau pindah KWH meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5123020101521",
                    "waktu_lapor": "01/02/2023 19:21:42",
                    "waktu_response": "01/02/2023 19:30:39",
                    "waktu_recovery": "01/02/2023 20:08:55",
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 2296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIROMAN ",
                    "alamat_pelapor": "KP CIPAKU, RT : 2, RW : 11, KEL SUKATANI, KEC CILAWU, KAB. GARUT, JAWA BARAT",
                    "no_telp_pelapor": "081222253911",
                    "keterangan_pelapor": "PELANGGAN SUDAH MELAKUKKAN PENGAJUAN PERMOHONAN UBAH TARI (DATANG KE KANTOR RAYON) DARI TARI R2T KE TARIF BISNIS DAYA 3500 SUDAH ADA SURVEY DARI PETUGAS TAPI BELUM ADA REALISASI MOHON BANTUANYA KONFIRMASI KE PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5423020107332",
                    "waktu_lapor": "01/02/2023 19:21:36",
                    "waktu_response": "01/02/2023 19:22:35",
                    "waktu_recovery": "01/02/2023 21:49:48",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 8833,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DENI ",
                    "alamat_pelapor": "JL. VILLA MUTIARA BLOK AE NO 6, RT 001 RW004 SAWAH BARU, CIPUTAT",
                    "no_telp_pelapor": "087870705537",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEB 2023 BELUM TERBIT TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107333",
                    "waktu_lapor": "01/02/2023 19:21:39",
                    "waktu_response": "01/02/2023 19:27:26",
                    "waktu_recovery": "01/02/2023 20:08:07",
                    "durasi_response_time": 347,
                    "durasi_recovery_time": 2441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI ",
                    "alamat_pelapor": "PR PONDOK NURMAYA 2 NO 8 JL BINTARA 17 RT 13 RW 2 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI // ACUAN DEKAT KANTOR KECAMATAN ",
                    "no_telp_pelapor": "081239991630",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH TDK MENGETAHUI (PTL NYALA) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107334",
                    "waktu_lapor": "01/02/2023 19:21:39",
                    "waktu_response": "01/02/2023 19:28:39",
                    "waktu_recovery": "02/02/2023 06:27:08",
                    "durasi_response_time": 420,
                    "durasi_recovery_time": 39509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didik Listianto",
                    "alamat_pelapor": "jln soekarno hatta gg family",
                    "no_telp_pelapor": "6282177149992",
                    "keterangan_pelapor": "beberapa bulan ini pencatat kwh meter tidak sesuai dngan yang di meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020107336",
                    "waktu_lapor": "01/02/2023 19:22:18",
                    "waktu_response": "01/02/2023 20:22:52",
                    "waktu_recovery": "01/02/2023 21:34:13",
                    "durasi_response_time": 3634,
                    "durasi_recovery_time": 4281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "KP PONDOK MANGGIS JL PAHLAWAN SABEKI NO 41 RT 3/3 KEL BOJONG BARU KEC BOJONGGEDE KAB BOGOR (SEBLAH WARTEG)",
                    "no_telp_pelapor": "089678609060",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN . TGL 01/02/23 PELANGGAN MENGAJUKAN PROSES PD NAMUN STATUS PADA AP2T ( Id Pel ini masih dalam proses permohonan! . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020107337",
                    "waktu_lapor": "01/02/2023 19:22:44",
                    "waktu_response": "01/02/2023 19:51:07",
                    "waktu_recovery": "02/02/2023 01:49:38",
                    "durasi_response_time": 1703,
                    "durasi_recovery_time": 21511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sodikin jani",
                    "alamat_pelapor": "Blandit Timur RT 10 RW 04 Wonorejo singosari malang",
                    "no_telp_pelapor": "6281334327670",
                    "keterangan_pelapor": "Penyambungan baru tidak bisa info untuk pembatalan / proses restitusi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020107340",
                    "waktu_lapor": "01/02/2023 19:22:59",
                    "waktu_response": "01/02/2023 19:26:30",
                    "waktu_recovery": "01/02/2023 19:56:22",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 1792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ridwan",
                    "alamat_pelapor": "KP BOJONG RAWA LELE No. RT.6 RW.13 JATI MAKMU",
                    "no_telp_pelapor": "6285700247284",
                    "keterangan_pelapor": "Mohon di bantu kWh saya tidak bisa isi pulsa, pulsanya sudah mau habis. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107343",
                    "waktu_lapor": "01/02/2023 19:23:15",
                    "waktu_response": "01/02/2023 20:28:23",
                    "waktu_recovery": "01/02/2023 20:42:19",
                    "durasi_response_time": 3908,
                    "durasi_recovery_time": 836,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rake Lingga Adhi Sanjaya",
                    "alamat_pelapor": "PR TAMAN BERINGIN ELOK II No.19 RT.0 RW.0 NGALIYAN",
                    "no_telp_pelapor": "6281326670355",
                    "keterangan_pelapor": "token berhasil dibayar tapi tdk ada kode token nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJA"
                },
                {
                    "no_laporan": "K5423020107344",
                    "waktu_lapor": "01/02/2023 19:23:19",
                    "waktu_response": "01/02/2023 20:25:40",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3741,
                    "durasi_recovery_time": 33908752,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sofan Agus",
                    "alamat_pelapor": "DN CEPOGO GIRIMULYO No. RT.13 RW.5",
                    "no_telp_pelapor": "6281329595805",
                    "keterangan_pelapor": "MUTASI_K (G9923020188834:gagal input token) - ijin melaporkan meter listrik tidak bisa dimasukkan token pulsa posisi pulsa tinggal sedikit mohon segera ditindaklanjuti terimakasih, ancer2 rumah sebelum desa cepogo setelah gardu pandang Delimas kanan jln gudang pak Farikin Terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGELANG KOTA"
                },
                {
                    "no_laporan": "K5423020107345",
                    "waktu_lapor": "01/02/2023 19:23:19",
                    "waktu_response": "01/02/2023 19:36:03",
                    "waktu_recovery": "01/02/2023 19:50:42",
                    "durasi_response_time": 764,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh haryanto",
                    "alamat_pelapor": "JL BALAI DESA LAMA , KEL KADEMANGAN No.",
                    "no_telp_pelapor": "6281212400678",
                    "keterangan_pelapor": "Pengajuan tambah daya sudah 1 bulan, namun belum ada progress pemasangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107346",
                    "waktu_lapor": "01/02/2023 19:23:23",
                    "waktu_response": "01/02/2023 19:31:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 474,
                    "durasi_recovery_time": 33912015,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul hidayah",
                    "alamat_pelapor": "DN MERTAK LEKONG No.00 RT.0 RW.0 MERTAK TOM",
                    "no_telp_pelapor": "6281917781992",
                    "keterangan_pelapor": "MUTASI_K (G9923020188719:KCT) - tidak bisa memasukkan kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107348",
                    "waktu_lapor": "01/02/2023 19:23:37",
                    "waktu_response": "01/02/2023 19:27:29",
                    "waktu_recovery": "01/02/2023 20:46:08",
                    "durasi_response_time": 232,
                    "durasi_recovery_time": 4719,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reza fahlevi",
                    "alamat_pelapor": "KP SRENGSENG No. RT.2 RW.2 SUKAMULYA",
                    "no_telp_pelapor": "6287827957766",
                    "keterangan_pelapor": "tidak bisa masukan kode token, keterangan di GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5323020100846",
                    "waktu_lapor": "01/02/2023 19:23:39",
                    "waktu_response": "01/02/2023 19:23:56",
                    "waktu_recovery": "01/02/2023 19:45:26",
                    "durasi_response_time": 17,
                    "durasi_recovery_time": 1290,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01327622070",
                    "nama_pelapor": "BPK IYUH",
                    "alamat_pelapor": "JL. KEMBAR TIMUR 2 NO.28 RT 1 RW 7 KEL. ANCOL KEC. REGOL KOTA BANDUNG.",
                    "no_telp_pelapor": "0225208702",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN LPB KET.GAGAL (SETELAH UPDATE VKRN 43) SISA 54.54 KWH NO.METER 01327622070",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107351",
                    "waktu_lapor": "01/02/2023 19:23:56",
                    "waktu_response": "01/02/2023 19:40:24",
                    "waktu_recovery": "01/02/2023 19:49:45",
                    "durasi_response_time": 988,
                    "durasi_recovery_time": 561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitriyanti",
                    "alamat_pelapor": "Jl. Waru Blok F11 No.01CC-01CD Delta Silicon 2",
                    "no_telp_pelapor": "6289618483539",
                    "keterangan_pelapor": "gak bisa isi token gagal toker ter blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107352",
                    "waktu_lapor": "01/02/2023 19:24:04",
                    "waktu_response": "01/02/2023 20:17:09",
                    "waktu_recovery": "01/02/2023 20:37:58",
                    "durasi_response_time": 3185,
                    "durasi_recovery_time": 1249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP LIMING LHE",
                    "alamat_pelapor": "JL KEBON JERUK 3 NO 1 F RT 02 RW 04 KEL MAPAR KEC TAMANSARI KOTA JAKARTA BARAT ACUAN : TUNAS 2000 / BMW ",
                    "no_telp_pelapor": "0216296012",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020104591, APP MIRING DARI KEDUDUKANNYA PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020107354",
                    "waktu_lapor": "01/02/2023 19:24:01",
                    "waktu_response": "01/02/2023 19:58:07",
                    "waktu_recovery": "01/02/2023 20:34:14",
                    "durasi_response_time": 2046,
                    "durasi_recovery_time": 2167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Emanuel Lawe Liwu",
                    "alamat_pelapor": "jln gatotsubroto, gang Akasia rt10 rw 1 sei Bedungun",
                    "no_telp_pelapor": "6281253070112",
                    "keterangan_pelapor": "meteran listrik muncul tulisan PERIKSA mohon kirim kode temper di no  wa 081253070112",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020107356",
                    "waktu_lapor": "01/02/2023 19:24:11",
                    "waktu_response": "01/02/2023 19:26:42",
                    "waktu_recovery": "01/02/2023 19:56:12",
                    "durasi_response_time": 151,
                    "durasi_recovery_time": 1770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERU",
                    "alamat_pelapor": "JL H GEMIN KP CAKUNG KEL. JATI KRAMAT No.0 RT.4 RW.2 JATIASIH",
                    "no_telp_pelapor": "6281386821137",
                    "keterangan_pelapor": "Kwh / meteran tidak bisa di isi pulsa , ket GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107358",
                    "waktu_lapor": "01/02/2023 19:24:48",
                    "waktu_response": "01/02/2023 19:32:40",
                    "waktu_recovery": "01/02/2023 19:35:50",
                    "durasi_response_time": 472,
                    "durasi_recovery_time": 190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arie Sucahyo",
                    "alamat_pelapor": "PR SUMBER TAMAN INDAH No. 6 RT.005 RW.07 WONOASIH",
                    "no_telp_pelapor": "6285735055442",
                    "keterangan_pelapor": "Tagihan saya kok tinggi di bulan ini? padahal rumah saya kosong sejak bulan Desember.tapi tagihan saya malah lebih tinggi dari bulan sebelumnya.apakah tidak di cek kWH meter di rumah saya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020107359",
                    "waktu_lapor": "01/02/2023 19:25:11",
                    "waktu_response": "01/02/2023 19:27:39",
                    "waktu_recovery": "01/02/2023 20:46:29",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 4730,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. EKO ",
                    "alamat_pelapor": "PR MAHAKARYA RESIDENCE C11 R NO 34   RT-- / RW-- 1/11 DS . SUKA MANAH KEC. SUKA TANI KAB BEKASI || DEKAT DENGAN FASOS PEKARANGAN",
                    "no_telp_pelapor": "0895801876150",
                    "keterangan_pelapor": "LEBIH TAGIH, REK JANUARI 2022 STAND AKHIR : 11 (DATA PADA ACMT : 11) DAN STAN 01/02/2023 ADALAH 149 RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K3223020100438",
                    "waktu_lapor": "01/02/2023 19:25:15",
                    "waktu_response": "01/02/2023 19:36:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 33911707,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL RAYA LAPAN, NO 34 KP CIKOLEANG RT 1/4, KEL SUKAMULYA, KEC RUMPUN, KAB BOGOR, ACUAN : DEKAT KOMP BRIN LAPAN",
                    "no_telp_pelapor": "6285717900592",
                    "keterangan_pelapor": "MUTASI_K (G9923020188797:MOHON DICEK ) - GAGAL INPUT TOKEN APP TERTERA 999 (PTL NYALA) SISA 15.2 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107364",
                    "waktu_lapor": "01/02/2023 19:25:39",
                    "waktu_response": "01/02/2023 19:37:55",
                    "waktu_recovery": "01/02/2023 19:45:36",
                    "durasi_response_time": 736,
                    "durasi_recovery_time": 461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000839097",
                    "nama_pelapor": "BP MOCH APRII",
                    "alamat_pelapor": "JL. BUKANAGARA RT.05 RW.02 KEC. LEMBANG, KAB. BANDUNG BARAT, JAWA BARAT 40391 . RUMAH WARNA UNGU PAS TANJAKAN BETON SEBELAH KANAN JALAN (ARAH GUNUNG BATU)",
                    "no_telp_pelapor": "085163572727",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA : 233,54 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020107368",
                    "waktu_lapor": "01/02/2023 19:26:20",
                    "waktu_response": "01/02/2023 19:35:32",
                    "waktu_recovery": "01/02/2023 20:25:04",
                    "durasi_response_time": 552,
                    "durasi_recovery_time": 2972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni Ari Firmanjaya",
                    "alamat_pelapor": "JL BUDAYA PAMPANG No.",
                    "no_telp_pelapor": "6282358380706",
                    "keterangan_pelapor": "selamat malam, mohon ijin mengajukan keluhan terkait Listrik Padam di hanya d rumah kami & beberapa saat Daya Listrik tidak stabil sesaat kemudian meteran berbunyi secara berkala, contoh: \\\"tuk...\\\". mohon agar bisa dibantu menyelesaikan masalah ini ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5423020107369",
                    "waktu_lapor": "01/02/2023 19:26:27",
                    "waktu_response": "01/02/2023 20:05:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2369,
                    "durasi_recovery_time": 33909936,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dede gunawan",
                    "alamat_pelapor": "kp cijeungjing rt02 rw15",
                    "no_telp_pelapor": "62895416178750",
                    "keterangan_pelapor": "gagal isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107372",
                    "waktu_lapor": "01/02/2023 19:26:44",
                    "waktu_response": "01/02/2023 19:36:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 583,
                    "durasi_recovery_time": 33911705,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Frida Fartiningsih",
                    "alamat_pelapor": "DS BUGEL BAGELEN RT.00 RW.0 BUGEL",
                    "no_telp_pelapor": "6281227448612",
                    "keterangan_pelapor": "MUTASI_K (G9923020188748:Perlu penanganan Yantek ) - LISTRIK PADAM",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOREJO"
                },
                {
                    "no_laporan": "K5423020107375",
                    "waktu_lapor": "01/02/2023 19:26:47",
                    "waktu_response": "01/02/2023 19:28:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 33912164,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syamsul Bahri Bohari Bungeng",
                    "alamat_pelapor": "Dn.Campaga",
                    "no_telp_pelapor": "6285145935555",
                    "keterangan_pelapor": "MUTASI_K (G9923020188714:GAGAL TOKEN) - klo diisi voucher selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020107376",
                    "waktu_lapor": "01/02/2023 19:27:03",
                    "waktu_response": "01/02/2023 19:32:43",
                    "waktu_recovery": "01/02/2023 19:43:15",
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "musa maulana",
                    "alamat_pelapor": "Jl bandungrejo rt 002/005",
                    "no_telp_pelapor": "62882009074452",
                    "keterangan_pelapor": "assalamualaikum , saya minta tolong , saya tidak mengerti gimana caranya,,saya sudah mengisi token tp selalu gagal padahal angka nya benar semua tp ada tulisan gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020107379",
                    "waktu_lapor": "01/02/2023 19:27:09",
                    "waktu_response": "01/02/2023 19:29:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 154,
                    "durasi_recovery_time": 33912109,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CITRA",
                    "alamat_pelapor": "MENTENG , JEKAN RAYA.KOTA PALANGKARAYA PROVINSI KALTENG.TILUBG 1 NO 10 B",
                    "no_telp_pelapor": "082251421349 ",
                    "keterangan_pelapor": "MUTASI_K (G9923020188774:-) - MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBUARI 2023. ST AW 6058, ST AK 6415, ST BERDASARKAN ANGKA ACMT FEBUARI 2023 = 6415. REK (BELUM DILUNASI). PERSIL JARANG DIHUNI, BERPAGAR, PETUGAS JARAN DATANG)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020107388",
                    "waktu_lapor": "01/02/2023 19:28:02",
                    "waktu_response": "01/02/2023 19:31:26",
                    "waktu_recovery": "01/02/2023 20:22:49",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 3083,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "08973995403",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106010, LEBIH TAGIH. ST AK REK FEB/2023 = 16263, ST APP TGL 01/02/2023 = 16002. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT LAPORAN K5423010202732 DAN K5223020100446. LAPOR KEMBALI.CC.54.YANTI.SM//INFO PELANGGAN SUDAH DIHUBUNGI NAMUN HANYA KONFIRMASI, MOHON SEGERA DITINDAKLANJUTI. CC.54.PRAYOGA.SM//",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020107396",
                    "waktu_lapor": "01/02/2023 19:28:53",
                    "waktu_response": "01/02/2023 19:41:39",
                    "waktu_recovery": "01/02/2023 20:51:24",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 4185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti nurajilah",
                    "alamat_pelapor": "JL HARAPAN JAYA No.0 RT.0",
                    "no_telp_pelapor": "6285769879198",
                    "keterangan_pelapor": "ingin tambah daya dari daya 900watt ke 1300watt",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020107397",
                    "waktu_lapor": "01/02/2023 19:29:02",
                    "waktu_response": "01/02/2023 19:41:28",
                    "waktu_recovery": "01/02/2023 20:02:07",
                    "durasi_response_time": 746,
                    "durasi_recovery_time": 1239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aswat J. Hamzah",
                    "alamat_pelapor": "desa laluin",
                    "no_telp_pelapor": "6285217061035",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOA SIU"
                },
                {
                    "no_laporan": "K5423020107400",
                    "waktu_lapor": "01/02/2023 19:29:36",
                    "waktu_response": "01/02/2023 19:40:14",
                    "waktu_recovery": "01/02/2023 21:17:14",
                    "durasi_response_time": 638,
                    "durasi_recovery_time": 5820,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dwi setiawan",
                    "alamat_pelapor": "KK GRAHA SIENA BLK M.11 No.6 CIKUPA",
                    "no_telp_pelapor": "6285642270351",
                    "keterangan_pelapor": "token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107405",
                    "waktu_lapor": "01/02/2023 19:30:05",
                    "waktu_response": "01/02/2023 19:39:12",
                    "waktu_recovery": "01/02/2023 20:13:35",
                    "durasi_response_time": 547,
                    "durasi_recovery_time": 2063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "JL KH MUHAMAD DAHLAN NO 11 KP TANJAKAN RT-3 / RW-1 DS TANJAKAN KEC RAJEG KAB TANGERANG ACUAN \\nSETEMPAT SMK RIZKY PUTRA HARAPAN",
                    "no_telp_pelapor": "02159355172",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KARENA UPDATE VKRN 43. PTL TIDAK PADAM. SISA 38 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107406",
                    "waktu_lapor": "01/02/2023 19:30:15",
                    "waktu_response": "01/02/2023 19:38:52",
                    "waktu_recovery": "01/02/2023 19:52:06",
                    "durasi_response_time": 517,
                    "durasi_recovery_time": 794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu andini riyanti",
                    "alamat_pelapor": "DN NAMPES No. 0 RT.001 RW.01 NOGOSARI",
                    "no_telp_pelapor": "6281938856379",
                    "keterangan_pelapor": "Nomor token listrik terblokir\\nsaya mau isi token via dana tapi tertera nomor pelanggan diblokir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020107407",
                    "waktu_lapor": "01/02/2023 19:30:29",
                    "waktu_response": "01/02/2023 19:55:30",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1501,
                    "durasi_recovery_time": 33910562,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Faishal Fadlie",
                    "alamat_pelapor": "PR PERMATA INDH AB-19 No. RT.002 RW.06 PAGAK",
                    "no_telp_pelapor": "6282230301822",
                    "keterangan_pelapor": "MUTASI_K (G9923020188763:mutasi g) - Isi Ulang Token Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGIL"
                },
                {
                    "no_laporan": "K5423020107409",
                    "waktu_lapor": "01/02/2023 19:30:40",
                    "waktu_response": "01/02/2023 19:44:18",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 33911234,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad ikram",
                    "alamat_pelapor": "Belok kanan pas turun dri jembatang gantung pammesakang, terus masuk ikuti jalan setapak sejauh 600 meter atas nama rumah Pak Samiung",
                    "no_telp_pelapor": "6285244998436",
                    "keterangan_pelapor": "MUTASI_K (G9923020188745:Menyala dan Padam) - Saat Pihak PLN mengganti Kwh baru kami, Malamnya listrik kami menyala mati dalam kurung waktu 5 detik. Mohon kiranya dibantu perbaikan kembali sebelum timbul hal yg tidak diinginkan, Terima kasih banyak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020107412",
                    "waktu_lapor": "01/02/2023 19:31:34",
                    "waktu_response": "01/02/2023 19:52:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1280,
                    "durasi_recovery_time": 33910718,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Haris Bonang",
                    "alamat_pelapor": "GB PANGKALAN RT.4 RW.6 DERMAJI",
                    "no_telp_pelapor": "6283839531275",
                    "keterangan_pelapor": "padam dari jam 17 \\nsudah lapor tp status dibatalkan ptugas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WANGON"
                },
                {
                    "no_laporan": "K5423020107415",
                    "waktu_lapor": "01/02/2023 19:31:51",
                    "waktu_response": "01/02/2023 19:37:37",
                    "waktu_recovery": "01/02/2023 19:52:20",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 883,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PRIMA ",
                    "alamat_pelapor": "KP DAMPIT RT 1 RW 8, MEKARJAYA, CIOMAS, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081288242435",
                    "keterangan_pelapor": "TGL 09/12/22 PROSES PB (R1MT/900 VA) DENGAN NO AGENDA 538319912212098610 DAN NO REG 5383112167966 . TGL 10/12/22 BP DAN STROOM AWAL TELAH DILUNASI . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020107416",
                    "waktu_lapor": "01/02/2023 19:31:52",
                    "waktu_response": "01/02/2023 19:41:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 577,
                    "durasi_recovery_time": 33911403,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22110844846",
                    "nama_pelapor": "SUYONO",
                    "alamat_pelapor": "JL. RA KARTINI NO. 58 KELURAHAN MANGUNDIKARAN KEC. NGANJUK KAB. NGANJUK",
                    "no_telp_pelapor": "081216255662 ",
                    "keterangan_pelapor": "MUTASI_K (G9923020188743:minta penormalan sambung langsung) - MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO  PELANGGAN TGL 04/01/2023 DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = DIDALAM METERAN PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN \\nPENANGANAN SESUAI KETENTUAN.",
                    "media": "Email",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107419",
                    "waktu_lapor": "01/02/2023 19:32:41",
                    "waktu_response": "01/02/2023 19:36:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 33911691,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zaenudin",
                    "alamat_pelapor": "KP BUNGAOK No. RT.5 RW.3",
                    "no_telp_pelapor": "6289648341975",
                    "keterangan_pelapor": "masukan token gagal terus // MOHON BANTUAN BATALKAN LAPORAN SUDAH DI BUAT DI NO LAPOR G5423020121534",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107426",
                    "waktu_lapor": "01/02/2023 19:33:42",
                    "waktu_response": "01/02/2023 19:34:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 33911838,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Achmad Santosa Adiguna",
                    "alamat_pelapor": "DN LENENG No.00 RT.0 RW.0 LENENG",
                    "no_telp_pelapor": "6281703089470",
                    "keterangan_pelapor": "MUTASI_K (G9923020188721:Gangguan MCB) - MCB Lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107427",
                    "waktu_lapor": "01/02/2023 19:34:11",
                    "waktu_response": "01/02/2023 19:55:27",
                    "waktu_recovery": "01/02/2023 19:57:03",
                    "durasi_response_time": 1276,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SITI DURRIATUL HASANAH",
                    "alamat_pelapor": "DN KRAJAN KALIKAJAR WETAN No. RT.4 RW.2",
                    "no_telp_pelapor": "6285232689310",
                    "keterangan_pelapor": "TOKEN LISTRIK DIMASUKKAN SLALU GAGAL SAMPAI 2 KALI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020107428",
                    "waktu_lapor": "01/02/2023 19:34:26",
                    "waktu_response": "01/02/2023 19:36:41",
                    "waktu_recovery": "01/02/2023 20:39:49",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 3788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "popo boys",
                    "alamat_pelapor": "JL PURI MATAHARI G09 No. RT. RW.",
                    "no_telp_pelapor": "6281333206606",
                    "keterangan_pelapor": "MINTAK TOLONG DI CETAKKAN TAGIHAN BULAN INI..\\n\\nTRIMS",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020107431",
                    "waktu_lapor": "01/02/2023 19:34:52",
                    "waktu_response": "01/02/2023 19:45:50",
                    "waktu_recovery": "01/02/2023 20:11:13",
                    "durasi_response_time": 658,
                    "durasi_recovery_time": 1523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIONISIUS PUSPA ARI",
                    "alamat_pelapor": "PR PALEM PERTIWI S No.20 RT.0 RW.0 MENGANTI",
                    "no_telp_pelapor": "6285648236364",
                    "keterangan_pelapor": "tulisan \\\"periksa\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020107432",
                    "waktu_lapor": "01/02/2023 19:34:56",
                    "waktu_response": "01/02/2023 20:05:19",
                    "waktu_recovery": "01/02/2023 20:07:14",
                    "durasi_response_time": 1823,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohzain Putra",
                    "alamat_pelapor": "DS LARANGAN NYORMANIS 195 No. BLEGA",
                    "no_telp_pelapor": "6287722887429",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107434",
                    "waktu_lapor": "01/02/2023 19:35:29",
                    "waktu_response": "01/02/2023 19:36:53",
                    "waktu_recovery": "01/02/2023 21:09:25",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 5552,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zaenudin",
                    "alamat_pelapor": "kp bungaok rt 05 rw 03",
                    "no_telp_pelapor": "6289648341975",
                    "keterangan_pelapor": "masukan token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107441",
                    "waktu_lapor": "01/02/2023 19:36:06",
                    "waktu_response": "01/02/2023 19:41:55",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 349,
                    "durasi_recovery_time": 33911377,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "lalu abdul Kadir jaelani",
                    "alamat_pelapor": "DN DARUL HIJRAH, ANJANI No. RT.0",
                    "no_telp_pelapor": "6287899136869",
                    "keterangan_pelapor": "MUTASI_K (G9923020188740:token) - token listrik tidak bisa masuk setatus gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107452",
                    "waktu_lapor": "01/02/2023 19:38:16",
                    "waktu_response": "01/02/2023 19:50:52",
                    "waktu_recovery": "01/02/2023 19:56:30",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ARDIN/IQSAM ELFANA",
                    "alamat_pelapor": "JL RAYA HANKAM No. RT.4 RW.2 JATIRAHAYU",
                    "no_telp_pelapor": "6281399687245",
                    "keterangan_pelapor": "listrik mati,mau diisi token ngga' bisa,tulisannya gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107454",
                    "waktu_lapor": "01/02/2023 19:38:36",
                    "waktu_response": "01/02/2023 19:42:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 33911357,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "22090425848",
                    "nama_pelapor": "IBU JEJE",
                    "alamat_pelapor": "PER GRAMAPURI TAMANSARI BLOK D2 NO 9 RT 3 RW 37 JL DAHLIA KEL WANASARI KEC CIBITUNG KAB BEKASI ACUAN: DEPAN MASJID AL KAUSAR",
                    "no_telp_pelapor": "082312795223",
                    "keterangan_pelapor": "MUTASI_K (G9923020188757:mhn d cek) - MOHON BANTUAN PENANGANAN GANGGUAN APP PRABAYAR KEYPAD (TIDAK BERFUNGSI) ID METER 22090425848 PTL TDK PADAM SISA 21.15 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020107455",
                    "waktu_lapor": "01/02/2023 19:38:41",
                    "waktu_response": "01/02/2023 19:49:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 33910919,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRSYAD",
                    "alamat_pelapor": "KP BUNGUNG LOMPOA JL BUNGUNG LOMPOA NO RT 0 RW 0 KEC TAMANLATEA KEL BONTOTANGAH KAB JENEPONTO SULSEL  // DEKAT PERTIGAAN",
                    "no_telp_pelapor": "085396145353",
                    "keterangan_pelapor": "MUTASI_K (G9923020188750:PETUGAS) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 13,08 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K5423020107456",
                    "waktu_lapor": "01/02/2023 19:38:39",
                    "waktu_response": "01/02/2023 19:52:22",
                    "waktu_recovery": "01/02/2023 20:58:06",
                    "durasi_response_time": 823,
                    "durasi_recovery_time": 3944,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lili Susanti",
                    "alamat_pelapor": "Jl.situ Pitara siwagandu no.3B ",
                    "no_telp_pelapor": "6281387307574",
                    "keterangan_pelapor": "LCD bermasalah.pemakaian token kWh cepat habis (50rb habis sehari)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020107458",
                    "waktu_lapor": "01/02/2023 19:38:50",
                    "waktu_response": "01/02/2023 20:04:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1545,
                    "durasi_recovery_time": 33910017,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "dimas",
                    "alamat_pelapor": "DN SAWO GULOMANTUNG No.00 RT.7 RW.2 KEBOMAS",
                    "no_telp_pelapor": "6281249741992",
                    "keterangan_pelapor": "MUTASI_K (G9923020188888:Ditangani unit ) - beberapa hari ini mengalami kedip2 mati beberapa detik perhari 4 sampe 5 kali kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020107463",
                    "waktu_lapor": "01/02/2023 19:39:13",
                    "waktu_response": "01/02/2023 19:52:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 33910737,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "tutang somantri",
                    "alamat_pelapor": "JL KOPO GG SUKALEUR KEC BOJONGLOA KALER No.0 RT.5 RW.6 BBKN ASIH",
                    "no_telp_pelapor": "6283879557306",
                    "keterangan_pelapor": "kwh periksa tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG BARAT"
                },
                {
                    "no_laporan": "K5423020107464",
                    "waktu_lapor": "01/02/2023 19:39:27",
                    "waktu_response": "01/02/2023 20:10:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1850,
                    "durasi_recovery_time": 33909675,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "yurnita",
                    "alamat_pelapor": "Jl. Jend. Sudirman No.259",
                    "no_telp_pelapor": "6288270935567",
                    "keterangan_pelapor": "MUTASI_K (G9923020188778:kwh sering membanting) - kwh sering membanting",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5423020107466",
                    "waktu_lapor": "01/02/2023 19:39:36",
                    "waktu_response": "01/02/2023 19:57:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1079,
                    "durasi_recovery_time": 33910437,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yulianti",
                    "alamat_pelapor": "jl kh hasyim ashari gg swadaya 5 no 36b rt.02/07 ( belakang rs emc)",
                    "no_telp_pelapor": "6281381837959",
                    "keterangan_pelapor": "MUTASI_K (G9923020188782:Permasalahan APP ) - kwh berkurang meskipun mcb rumah sdh diOFF, tidak ada pemakaian, jd cepat habis pulsanya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107467",
                    "waktu_lapor": "01/02/2023 19:39:59",
                    "waktu_response": "01/02/2023 20:12:06",
                    "waktu_recovery": "01/02/2023 20:26:03",
                    "durasi_response_time": 1927,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hermawan",
                    "alamat_pelapor": "JL VIKTORIA KOMP JATI RESIDENCE RT5RW6 No.",
                    "no_telp_pelapor": "6282126668566",
                    "keterangan_pelapor": "sudah beli tidak dikirim no tokennya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020107469",
                    "waktu_lapor": "01/02/2023 19:40:20",
                    "waktu_response": "01/02/2023 19:43:11",
                    "waktu_recovery": "01/02/2023 19:44:31",
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RULLY TEGUH",
                    "alamat_pelapor": "JL LAPANGAN GOLF No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282163016888",
                    "keterangan_pelapor": "sehubungan dengan no. 1290630000600, saya ada memesan untuk pemasangan semantara di jl jamin Ginting sebelum SPBU pancur batu.. kira kira kapan ya bisa di pasang dan digunakan. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020107470",
                    "waktu_lapor": "01/02/2023 19:40:28",
                    "waktu_response": "01/02/2023 19:40:52",
                    "waktu_recovery": "01/02/2023 19:42:05",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 73,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIDI HABIBI",
                    "alamat_pelapor": "KP SUMURANJA BARU RT 17/07 No.",
                    "no_telp_pelapor": "6281210361466",
                    "keterangan_pelapor": "Saya tidak bisa beli token, mohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107471",
                    "waktu_lapor": "01/02/2023 19:40:32",
                    "waktu_response": "01/02/2023 19:49:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 556,
                    "durasi_recovery_time": 33910904,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Priyanti",
                    "alamat_pelapor": "mangrih rt 02 rw 03 mojopuro kecamatan jatiroto kabupaten wonogiri",
                    "no_telp_pelapor": "6283821306606",
                    "keterangan_pelapor": "MUTASI_K (G9923020188754:padam) - setiap hari mati lampu tolong ditindak lanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATISRONO"
                },
                {
                    "no_laporan": "K5423020107473",
                    "waktu_lapor": "01/02/2023 19:40:46",
                    "waktu_response": "01/02/2023 19:54:02",
                    "waktu_recovery": "01/02/2023 21:00:21",
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 3979,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIJJAYA ",
                    "alamat_pelapor": "PR GOLDEN PALEM RESIDENCE CLUSTER CANARY BLOK C NO 21 KEC PEGADUNGAN KEL KALIDERES ",
                    "no_telp_pelapor": "081280647901",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM ) TERSISA 291,21 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020107480",
                    "waktu_lapor": "01/02/2023 19:41:46",
                    "waktu_response": "01/02/2023 19:59:15",
                    "waktu_recovery": "01/02/2023 20:01:32",
                    "durasi_response_time": 1049,
                    "durasi_recovery_time": 137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jumini Khaerunisa",
                    "alamat_pelapor": "KP SETIA SERANG No.0 RT.002 RW.04 KLANGENAN",
                    "no_telp_pelapor": "6289673175231",
                    "keterangan_pelapor": "tagihan tidak sesuai dengan angka meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020107482",
                    "waktu_lapor": "01/02/2023 19:42:10",
                    "waktu_response": "01/02/2023 19:58:05",
                    "waktu_recovery": "01/02/2023 21:40:14",
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 6129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arianto Nugroho",
                    "alamat_pelapor": "Cluster Baiti 2 no C-15, Jl H Udin Rt/Rw 003/004",
                    "no_telp_pelapor": "6281299222285",
                    "keterangan_pelapor": "pembelian token hilang belum sempat isi atau di simpan, akhiry saya lakukan pembelian ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107483",
                    "waktu_lapor": "01/02/2023 19:42:46",
                    "waktu_response": "01/02/2023 20:37:08",
                    "waktu_recovery": "01/02/2023 20:59:43",
                    "durasi_response_time": 3262,
                    "durasi_recovery_time": 1355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUSTOMI",
                    "alamat_pelapor": "JL RAYA KRESEK KP TEGAL KALIBARU NO.57 RT 4/4 KEL BALARAJA KEC BALARAJA KAB TANGERANG (BELAKANG SMA MANDIRI)",
                    "no_telp_pelapor": "081234901032",
                    "keterangan_pelapor": "\\nPADA TGL 01/02/2023 DILAKUKAN PERGANTIAN APP METER DIKARENAKAN PEREMAJAAN OLEH PETUGAS NO METER 14008290414 PADA APP TERSISA 80 KWH. PELANGGAN MEMINTA DI KONBVERSIKAN KE APP BARU NO METER 45102686321.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107486",
                    "waktu_lapor": "01/02/2023 19:43:32",
                    "waktu_response": "01/02/2023 19:59:27",
                    "waktu_recovery": "01/02/2023 20:39:10",
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 2383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000088181760",
                    "nama_pelapor": "IBU SRI NURHAYATI",
                    "alamat_pelapor": "JL. NAYAR 1 NO. 28 RT 2  RW 12 KK KRANJI KEL. KRANJI KEC. BEKASI BARAT KOTA BEKASI DEKAT MASJID LDII AN NAJAH ",
                    "no_telp_pelapor": "08129517515",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 74.2 KWH.\\nNO TOKEN 69160339106107296267\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107487",
                    "waktu_lapor": "01/02/2023 19:43:50",
                    "waktu_response": "01/02/2023 19:49:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 33910909,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "agus haris",
                    "alamat_pelapor": "KP TANETEA No.",
                    "no_telp_pelapor": "6285342932382",
                    "keterangan_pelapor": "MUTASI_K (G9923020188752:PETUGAS) - token listrik tidak bisa masuk gagal terus mohon di bantu terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K5423020107490",
                    "waktu_lapor": "01/02/2023 19:44:08",
                    "waktu_response": "01/02/2023 20:28:36",
                    "waktu_recovery": "02/02/2023 09:21:04",
                    "durasi_response_time": 2668,
                    "durasi_recovery_time": 46348,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "PERUM GRAND SINAR MUTIARA NO 17 RT 9/2 KEL KEDUNG MUNDU KEC TEMBALANG KOTA SEMARANG ACUAN: PR SEJATI",
                    "no_telp_pelapor": "081329750444",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 29.07 KWH, NO TOKEN 6399 6386 9695 5488 4450",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020107491",
                    "waktu_lapor": "01/02/2023 19:44:12",
                    "waktu_response": "01/02/2023 19:46:49",
                    "waktu_recovery": "01/02/2023 19:48:14",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.SYAKIRIN",
                    "alamat_pelapor": "DN BENGKUNG RT. RW. KARANG BAR",
                    "no_telp_pelapor": "6285936551233",
                    "keterangan_pelapor": "token pulsa listrik tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107493",
                    "waktu_lapor": "01/02/2023 19:44:51",
                    "waktu_response": "01/02/2023 19:50:27",
                    "waktu_recovery": "01/02/2023 19:52:19",
                    "durasi_response_time": 336,
                    "durasi_recovery_time": 112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M. MUKMIN SARIFUDIN ",
                    "alamat_pelapor": "JL RAYA PLTM LAMBUR KEL LAMBUR KEC KANDANG SERANG KAB PEKALONGAN ",
                    "no_telp_pelapor": "081290791980",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, SEKITAR BULAN AGUSTUS 22 PENGAJUAN PROSES PENAMBAHAN JARINGAN DI  DIKARENAKAN YBS BERMAKSUD MENGAJUKAN  PENGAJUAN PROSES PB ( 1300 VA DAN 2.200 VA SEBANYAK 2 UNIT), SYARAT TELAH DILENGKAPI  SESUAI INFO PELANGGAN DIHUBUNGI OLEH PETUGAS DIINFORMASIKAN MENUNGGU, NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT DAN MOHON SECEPATNYA. TERKAIT K5422101102445",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K5423020107494",
                    "waktu_lapor": "01/02/2023 19:44:48",
                    "waktu_response": "01/02/2023 19:48:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 33910985,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Widya",
                    "alamat_pelapor": "DN JLUMPANG No. 0 RT. 5 RW. 1 JATIREJO",
                    "no_telp_pelapor": "6285815770683",
                    "keterangan_pelapor": "MUTASI_K (G9923020188749:padam) - listrik padam satu lingkungan dari jam 16.00 sudah lapor, status menyala tp kenyataan masih padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107495",
                    "waktu_lapor": "01/02/2023 19:45:17",
                    "waktu_response": "01/02/2023 19:54:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 533,
                    "durasi_recovery_time": 33910642,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "TRIYONO",
                    "alamat_pelapor": "pengkol",
                    "no_telp_pelapor": "628174100728",
                    "keterangan_pelapor": "MUTASI_K (G9923020188760:handle teknik) - pohon nyangkut jaringan TM dan kebakar. wetan jembatan gantung Pengkol.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020107497",
                    "waktu_lapor": "01/02/2023 19:45:25",
                    "waktu_response": "01/02/2023 20:55:40",
                    "waktu_recovery": "01/02/2023 20:59:56",
                    "durasi_response_time": 4215,
                    "durasi_recovery_time": 256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLA",
                    "alamat_pelapor": "KP CIKORONJO SINDANG MULYA 0   RT-1 / RW-5 NO 91 KEL SINDANG MULYA KEC CIBARUSAH KAB BEKASI",
                    "no_telp_pelapor": "081381441821",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106654, MOHON BANTUAN TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN NO TOKEN PADA DATA P2APST TERTERA BLOCKING TOKEN NAMUN PADA DATA AP2T TIDAK TERTERA NO REG/TAGIHAN SUSULAN.\\nSISA KWH 3.26. MOHON DIUPAYAKAN SECEPATNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107498",
                    "waktu_lapor": "01/02/2023 19:45:36",
                    "waktu_response": "01/02/2023 19:49:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 33910911,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khoirul Amin",
                    "alamat_pelapor": "DK KEMOJAN No.- RT.1 RW.5 KEMOJAN",
                    "no_telp_pelapor": "6282228881524",
                    "keterangan_pelapor": "MUTASI_K (G9923020188751:Bantuannya pelanggan dicallback terkait kendala input tokennya) - Gagal input Token Listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5423020107503",
                    "waktu_lapor": "01/02/2023 19:46:18",
                    "waktu_response": "01/02/2023 19:50:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 273,
                    "durasi_recovery_time": 33910841,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOS",
                    "alamat_pelapor": "DS TALA, JL.GUAMAHANU NO- RT-7  RW-2 KEL.LIDAK KEC.ATAMBUA SELATAN KAB.BELU - NTT",
                    "no_telp_pelapor": "081239267001",
                    "keterangan_pelapor": "MUTASI_K (G9923020188755:cek ke pelanggan) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 329,61 KWH (PTL MENYALA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020107506",
                    "waktu_lapor": "01/02/2023 19:46:45",
                    "waktu_response": "01/02/2023 21:09:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4967,
                    "durasi_recovery_time": 33906120,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Seri Ulina Br Sembiring",
                    "alamat_pelapor": "JL BAHAGIA GG.ANGGUR NO.96",
                    "no_telp_pelapor": "6281384649659",
                    "keterangan_pelapor": "MUTASI_K (G9923020188874:gamgguan) - nonor token tidak muncul",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020107510",
                    "waktu_lapor": "01/02/2023 19:47:13",
                    "waktu_response": "01/02/2023 19:50:01",
                    "waktu_recovery": "01/02/2023 20:27:26",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 2245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAID",
                    "alamat_pelapor": "Perumahan Insani Regency Blok F47",
                    "no_telp_pelapor": "6281372322673",
                    "keterangan_pelapor": "MCB BELUM JUGA DIPASANG SEJAK PENGAJUAN GANTI DAYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020107513",
                    "waktu_lapor": "01/02/2023 19:47:39",
                    "waktu_response": "01/02/2023 19:47:59",
                    "waktu_recovery": "01/02/2023 19:48:50",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 51,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "said ladise",
                    "alamat_pelapor": "JL PR.TCI CLUSTER CATALONIA,BLOK G12,NO 5A, No.",
                    "no_telp_pelapor": "6285945256950",
                    "keterangan_pelapor": "mengapa pengajuan pasang baru saya dibatalkan?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107516",
                    "waktu_lapor": "01/02/2023 19:47:54",
                    "waktu_response": "01/02/2023 19:54:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 33910629,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gufron",
                    "alamat_pelapor": "KP PANDELEKAN, DS WARAKAS No.0 RT.6 RW.2 BINUANG",
                    "no_telp_pelapor": "628978265455",
                    "keterangan_pelapor": "MUTASI_K (G9923020188762:Keypad KWH LPB tdk berfungsi) - tombol kwh tidak bisa di pencet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5323020100863",
                    "waktu_lapor": "01/02/2023 19:48:32",
                    "waktu_response": "01/02/2023 20:12:38",
                    "waktu_recovery": "01/02/2023 20:16:02",
                    "durasi_response_time": 1446,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADIT",
                    "alamat_pelapor": "KK CHERIVILE RT 0/0 KEL LENGKONG KEC BOJONGSOANG KAB BANDUNG / VASUM ",
                    "no_telp_pelapor": "082121772098",
                    "keterangan_pelapor": "PELANGGAN AKAN MENGAJUKAN PERUBAHAN DAYA NAMUN ADA STATUS PENGADUAN YG BLM DI REMAJAKAN DGN NO AGENDA 535510562301283729, 535510562301112750, 535510561410137943. DIBANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107519",
                    "waktu_lapor": "01/02/2023 19:48:42",
                    "waktu_response": "01/02/2023 20:19:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1863,
                    "durasi_recovery_time": 33909107,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adnan umar",
                    "alamat_pelapor": "Blok I No.228",
                    "no_telp_pelapor": "6281344129911",
                    "keterangan_pelapor": "MUTASI_K (G9923020188787:ABE11) - tiap malam mati lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K5423020107522",
                    "waktu_lapor": "01/02/2023 19:49:32",
                    "waktu_response": "01/02/2023 20:01:42",
                    "waktu_recovery": "01/02/2023 21:55:19",
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 6817,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Triwedha Adji Mulawan",
                    "alamat_pelapor": "JL PONDOK CIPTA BLOK B No.198 RT.4 RW.8",
                    "no_telp_pelapor": "628992586940",
                    "keterangan_pelapor": "saya baru beli token 200rb, tetapi saya tidak/belum mendapatkan nomor stroom token nya, bukti pembayaran yang di sarankan oleh system sudah berhasil.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107524",
                    "waktu_lapor": "01/02/2023 19:49:54",
                    "waktu_response": "01/02/2023 19:58:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 488,
                    "durasi_recovery_time": 33910410,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "sihabudin",
                    "alamat_pelapor": "PP manbaul ulum",
                    "no_telp_pelapor": "6282232832951",
                    "keterangan_pelapor": "MUTASI_K (G9923020188766:ggn) - kWh meter bermasallah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUNCAR"
                },
                {
                    "no_laporan": "K2323020100259",
                    "waktu_lapor": "01/02/2023 19:50:46",
                    "waktu_response": "01/02/2023 19:54:15",
                    "waktu_recovery": "01/02/2023 19:56:08",
                    "durasi_response_time": 209,
                    "durasi_recovery_time": 113,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14297444896",
                    "nama_pelapor": "BPK KHAIRIL FATIHIN",
                    "alamat_pelapor": "JL LANDANG NANGKA NO 0 RT 16/0 DN DASAN BARU DS OTAK RARANGAN KEC WANASABA KAB LOMBOK TIMUR LOKASI  DEKAT MASJID",
                    "no_telp_pelapor": "087862317370",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43,DISPLAY KWH TERTERA GAGAL,Nomor Token :\\n39274995219262226392 ,SISA KWH 27,84 , NO METER 14297444896 , PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107535",
                    "waktu_lapor": "01/02/2023 19:51:40",
                    "waktu_response": "01/02/2023 20:02:43",
                    "waktu_recovery": "01/02/2023 21:28:04",
                    "durasi_response_time": 663,
                    "durasi_recovery_time": 5121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "111970",
                    "nama_pelapor": "BP EDWIN",
                    "alamat_pelapor": "LAPORAN BERULANG TERKAIT K5423013103883. LEBIH TAGIH. ST AK REK JANUARI 2023 = 23233, ST BERDASARKAN ANGKA ACMT\\nJANUARI 2023=  22792. REK (TELAH DILUNASI). RUMAH TIDAK DIHUNI, BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG. HINGGA SAAT INI BELUM ADA TINDAK LANJUT\\n",
                    "no_telp_pelapor": "085697996649",
                    "keterangan_pelapor": "LAPORAN BERULANG TERKAIT K5423013103883. LEBIH TAGIH. ST AK REK JANUARI 2023 = 23233, ST BERDASARKAN ANGKA ACMT\\nJANUARI 2023=  22792. REK (TELAH DILUNASI). RUMAH TIDAK DIHUNI, BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG. HINGGA SAAT INI BELUM ADA TINDAK LANJUT\\n",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020107536",
                    "waktu_lapor": "01/02/2023 19:51:50",
                    "waktu_response": "01/02/2023 19:53:10",
                    "waktu_recovery": "01/02/2023 21:53:46",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 7236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MONICA",
                    "alamat_pelapor": "PERUMAHAN PURI PAMULANG BLOK B4 NO. 2 RT 001/025, PAMULANG BARAT ( DI SEBERANG TAMAN, DI SAMPING PLANG JL BROMO 3)",
                    "no_telp_pelapor": "081219747470",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 32011, ST BERDASARKAN ANGKA ACMT FEB 2023 = 31936. REK (TELAH DILUNASI). (TIDAK DIHUNI, BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, PETUGAS TDK RUTIN DTG)",
                    "media": "Email",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107541",
                    "waktu_lapor": "01/02/2023 19:52:31",
                    "waktu_response": "01/02/2023 20:55:26",
                    "waktu_recovery": "01/02/2023 22:06:56",
                    "durasi_response_time": 3775,
                    "durasi_recovery_time": 4290,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didik Purwanto",
                    "alamat_pelapor": "jln raya Kediri tulungagung",
                    "no_telp_pelapor": "6281330442818",
                    "keterangan_pelapor": "isi token gagal/terblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5423020107542",
                    "waktu_lapor": "01/02/2023 19:52:43",
                    "waktu_response": "01/02/2023 20:15:34",
                    "waktu_recovery": "01/02/2023 20:37:43",
                    "durasi_response_time": 1371,
                    "durasi_recovery_time": 1329,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YAMIN ",
                    "alamat_pelapor": "JL KEBON JERUK 3 NO 1 F RT 02 RW 04 KEL MAPAR KEC TAMANSARI KOTA JAKARTA BARAT ACUAN : TUNAS 2000 / BMW ",
                    "no_telp_pelapor": "0216254425",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 01/02/23 TERKAIT K5423020104591 DATANG  2 ORANG PETUGAS MELAKUKAN PENGECEKAN KE LOKASI DAN DIINFORMASIKAN PENANGANAN TSB DIKENAKAN BIAYA (TIDAK DIBERIKAN). PELANGGAN TIDAK MENERIMA ATAS HAL TSB (PETUGAS YANG MEMINTA UANG KEPADA PELANGGAN) DAN MEMINTA AGAR 2 PETUGAS DATANG KEMBALI UNTUK MEMINTA MAAF KEPADA PELANGGAN. JIKA TIDAK SEGERA, YBS BERNIAT UNTUK MEMUTAR CCTV DAN MEMVIRALKAN KE SOSMED. ID PEL 542100106102",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020107543",
                    "waktu_lapor": "01/02/2023 19:52:38",
                    "waktu_response": "01/02/2023 20:56:05",
                    "waktu_recovery": "01/02/2023 21:00:05",
                    "durasi_response_time": 3807,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100380664",
                    "nama_pelapor": "IBU YANI ",
                    "alamat_pelapor": "JL- KK BUMI CBR PERMAI BLOK F4 NO.  7 RT 1/RW6 KEL CIBARUSAH JAYA KEC CIBARUSAH KAB BEKASI> SEBRANG MASJID ANUR ",
                    "no_telp_pelapor": "085775735748",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN DENGAN NOMOR ID METER 01100380664 TIDAK DAPAT MELAUKAN PEMBELIAN TOKEN DAN TERTERA BLOCKING TOKEN. PADA AP2T TERDAPAT BLOCKING TOKEN DENGAN STATUS ANGSURAN. MOHON PELANGGAN DAPAT DIINFORMASIKAN PERIHAL TERSEBUT. TERKAIT K5223020101379",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107544",
                    "waktu_lapor": "01/02/2023 19:52:39",
                    "waktu_response": "01/02/2023 20:20:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1666,
                    "durasi_recovery_time": 33909067,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "abank ihen",
                    "alamat_pelapor": "DS RASABAU KEC.HUU No. -",
                    "no_telp_pelapor": "6283119942984",
                    "keterangan_pelapor": "MUTASI_K (G9923020188788:gagal token) - tidak dapat mengisi pulsa, mepebihi batas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DOMPU"
                },
                {
                    "no_laporan": "K5423020107548",
                    "waktu_lapor": "01/02/2023 19:52:55",
                    "waktu_response": "01/02/2023 19:53:16",
                    "waktu_recovery": "01/02/2023 19:54:41",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUARWAN",
                    "alamat_pelapor": "JL LINK CIKUASA RT 002/01 No.",
                    "no_telp_pelapor": "6285893452191",
                    "keterangan_pelapor": "KABEL LISTRIK MENUJU RUMAH SAYA DIJALARI TANAMAN RAMBAT, MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107549",
                    "waktu_lapor": "01/02/2023 19:53:06",
                    "waktu_response": "01/02/2023 19:54:15",
                    "waktu_recovery": "01/02/2023 21:17:07",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 4972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI",
                    "alamat_pelapor": "KP BULU  RT-6 / RW-10 KEL SETIA MEKAR KEC TAMBUN SELATAN KAB BEKASI // KONTRAKAN BP IKHSAN ",
                    "no_telp_pelapor": "0214701010",
                    "keterangan_pelapor": "MOHON UNTUK TINDAK LANJUTI UNTUK PEMBELIAN TOKEN GAGAL DIKARENAKAN BLOCKING PEMBELIAN PADA DATA AP2T TERDAPAT BEBERAPA TUNGGAKAN PADA ID PEL 537516810909 DENGAN BEBERAPA NO REG YANG BELUM DILAKUKAN PEMBAYARAN, MOHON DIBANTU KONFIRMASI TERKAIT DETAIL TAGIHAN SUSULAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020107556",
                    "waktu_lapor": "01/02/2023 19:54:11",
                    "waktu_response": "01/02/2023 19:59:55",
                    "waktu_recovery": "01/02/2023 20:14:34",
                    "durasi_response_time": 344,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Slamet supriyanto",
                    "alamat_pelapor": "DN KALIANYAR No. RT.2 RW.5 SIDODADI",
                    "no_telp_pelapor": "6289601321074",
                    "keterangan_pelapor": "Gagal terus memasuk kan nomer token listrik.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5423020107557",
                    "waktu_lapor": "01/02/2023 19:54:21",
                    "waktu_response": "01/02/2023 20:10:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 950,
                    "durasi_recovery_time": 33909681,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mas suryo",
                    "alamat_pelapor": "JL KAND MOROSENENG RT.00 RW.00 KLAKAHREJO",
                    "no_telp_pelapor": "6287883121778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188779:cek Yantek) - meter PJU terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020107559",
                    "waktu_lapor": "01/02/2023 19:54:32",
                    "waktu_response": "01/02/2023 20:16:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1346,
                    "durasi_recovery_time": 33909274,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mitra pln",
                    "alamat_pelapor": "DN MEKAR SARI No.",
                    "no_telp_pelapor": "6285936606285",
                    "keterangan_pelapor": "MUTASI_K (G9923020188784:periksa) - kwh priksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107560",
                    "waktu_lapor": "01/02/2023 19:54:35",
                    "waktu_response": "01/02/2023 20:10:13",
                    "waktu_recovery": "01/02/2023 20:11:50",
                    "durasi_response_time": 938,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000004833008",
                    "nama_pelapor": "IBU LENDA ",
                    "alamat_pelapor": "PR MARGAASIH JL KOI I BLOK A5 NO 7 RT 2 RW 21 KEL MARGAASIH KEC MARGAASIH KAB BANDUNG \\nACUAN LOKASI POLSEK MARGAASIH ",
                    "no_telp_pelapor": "088220560509",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN DENGAN NO METER 32117360282 MEMILIKI ANGSURAN TS P2TL NAMUN SEBELUMNYA PELANGGAN TIDAK MENERIMA SURAT PEMBERITAHUAN. PELANGGAN BERKEBERATAN MELAKUKAN PEMBAYARAN ATAS TS TSB DAN MENGINGINKAN AGAR BLOCKING PEMBELIAN TOKEN DAPAT DIBUKA PELANGGAN BERSEDIA DATANG KE UNIT AREA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020107561",
                    "waktu_lapor": "01/02/2023 19:54:35",
                    "waktu_response": "01/02/2023 20:01:23",
                    "waktu_recovery": "01/02/2023 20:14:57",
                    "durasi_response_time": 408,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eko Okta Ardhita",
                    "alamat_pelapor": "DK KEL.NGADE No.0 RT.6 RW.3 TERNATE",
                    "no_telp_pelapor": "6281336669194",
                    "keterangan_pelapor": "kwh meter pra bayar tidak dapat diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107562",
                    "waktu_lapor": "01/02/2023 19:54:37",
                    "waktu_response": "01/02/2023 20:36:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2509,
                    "durasi_recovery_time": 33908106,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ishaq",
                    "alamat_pelapor": "DN NGEMPLAK No. RT.1 RW.8 PODOROTO",
                    "no_telp_pelapor": "6283115128259",
                    "keterangan_pelapor": "MUTASI_K (G9923020188799:gangguan) - kWh meter tidak mau di Isi/tidak bisa dan mau habis karena keluar tulisan PERIKSA.mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOAGUNG"
                },
                {
                    "no_laporan": "K5423020107563",
                    "waktu_lapor": "01/02/2023 19:54:54",
                    "waktu_response": "01/02/2023 21:06:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4312,
                    "durasi_recovery_time": 33906286,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL MUHAMMAD HATTA RT 3 RW 3 NO-  KEL SEMBUNG KEC TULUNGAGUNG KAB TULUNGAGUNG : DEPAN PUSKESMAS SEMBUNG ",
                    "no_telp_pelapor": "08115832573",
                    "keterangan_pelapor": "MUTASI_K (G9923020188843:gangguan) - MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP DIKARENAKAN DI GESER KEDALAM PEMOHON MENGAKU SEBAGAI PEMILIK. SESUAI INFO PELANGGAN SUDAH DATANG KE APL SETEMPAT (PERSYARATAN SUDAH DIBERIKAN) DAN DIINFORMASIKAN AKAN DATANG KELOKASI TGL 30/01/23 TERKAIT K5423012604650",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5423020107571",
                    "waktu_lapor": "01/02/2023 19:56:17",
                    "waktu_response": "01/02/2023 20:10:21",
                    "waktu_recovery": "01/02/2023 20:33:08",
                    "durasi_response_time": 844,
                    "durasi_recovery_time": 1367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andreas Santoso",
                    "alamat_pelapor": "PR INTER VILLA B6 No.024 RT. RW. CITRALAND",
                    "no_telp_pelapor": "6287880578977",
                    "keterangan_pelapor": "Kwh meter muncul tulisan PERIKSA, mohon minta kode resetnya, karena saya mau isi token listrik. Terima kasih. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020107572",
                    "waktu_lapor": "01/02/2023 19:56:26",
                    "waktu_response": "01/02/2023 20:02:55",
                    "waktu_recovery": "01/02/2023 20:03:46",
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 51,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RULLY TEGUH",
                    "alamat_pelapor": "JL LAPANGAN GOLF No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282163016888",
                    "keterangan_pelapor": "sehubungan dengan no. 1290630000600, saya ada memesan untuk pemasangan semantara di jl jamin Ginting sebelum SPBU pancur batu.. kira kira kapan ya bisa di pasang dan digunakan. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020107573",
                    "waktu_lapor": "01/02/2023 19:56:33",
                    "waktu_response": "01/02/2023 20:10:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 811,
                    "durasi_recovery_time": 33909688,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anisah Pinasthika",
                    "alamat_pelapor": "PR DE NIRWANA GARDEN No.0 RT.0 RW.0 BEBEDAHAND",
                    "no_telp_pelapor": "6285742715958",
                    "keterangan_pelapor": "MUTASI_K (G9923020188780:ytk) - tanggal 31 januari 2023 malam hari tiba2 listrik rumah saya ngejepret mati nyala terus hingga 3x mungkin ada. tanggal 1 februari 2023 pukul 18.25 an, liatrik rumah saya jepret lagi mati nyala terus 3x lebih mungkin ada. mohon untuk segera ditindaklanjut dan diperbaiki, terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107575",
                    "waktu_lapor": "01/02/2023 19:57:10",
                    "waktu_response": "01/02/2023 20:39:57",
                    "waktu_recovery": "01/02/2023 21:03:16",
                    "durasi_response_time": 2567,
                    "durasi_recovery_time": 1399,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000812110245138",
                    "nama_pelapor": "IBU KIKI",
                    "alamat_pelapor": "KK SUKARAYA INDAH JL BINTARA 2 BLOK D16 NO 14 RT 2 RW 7 KEL SUKARAYA KEC KARANG BAHAGIA KAB BEKASI - JAWA BARAT. DEKAT WARUNG 1",
                    "no_telp_pelapor": "081399075927",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 22 = 24239 , APP TGL 01/02/2023 = 23590 REKENING TELAH DILUNASI. RUMAH BERPAGAR, TIDAK TERKUNCI. PETUGAS CATER JARANG DATANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107576",
                    "waktu_lapor": "01/02/2023 19:57:26",
                    "waktu_response": "01/02/2023 20:00:50",
                    "waktu_recovery": "01/02/2023 20:28:36",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 1666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABI",
                    "alamat_pelapor": "PR BINTANG METROPOLITAN BLOK C1 NO 67 RT 3 RW 13 JL MAS3 KEL PERWIRA KEC BEKASI UTARA KOTA BEKASI ACUAN : SUMARECON MALL BEKASI",
                    "no_telp_pelapor": "02188886294",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 612 KWH. (PTL TDK PADAM)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107579",
                    "waktu_lapor": "01/02/2023 19:57:28",
                    "waktu_response": "01/02/2023 20:01:01",
                    "waktu_recovery": "01/02/2023 20:14:52",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rasina Rizal",
                    "alamat_pelapor": "DK KEL.SASA No.0 RT.0 RW.0 TERNATE",
                    "no_telp_pelapor": "6282197707200",
                    "keterangan_pelapor": "Kenapa token yang saya beli melalui living mandiri tidak bisa di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107584",
                    "waktu_lapor": "01/02/2023 19:58:27",
                    "waktu_response": "01/02/2023 21:04:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3969,
                    "durasi_recovery_time": 33906416,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "harri gunawan",
                    "alamat_pelapor": "JL PRT MASIGI KOMP GRIYA MASIGI No.B25 AMBAWANG",
                    "no_telp_pelapor": "6289612845680",
                    "keterangan_pelapor": "MUTASI_K (G9923020188823:cek jaringan ) - listrik tidak padam, hanya saja daya nya \\nseperti naik turun (redup) terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020107586",
                    "waktu_lapor": "01/02/2023 19:58:47",
                    "waktu_response": "01/02/2023 20:19:48",
                    "waktu_recovery": "01/02/2023 22:00:27",
                    "durasi_response_time": 1261,
                    "durasi_recovery_time": 6039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRFIN",
                    "alamat_pelapor": "JL KARYAWAN 2 NO 89 RT 2 RW 5 KEL KARANG MULYA KEC KARANG TENGAH KOTA TANGERANG. DEKAT TOKO ALIF ",
                    "no_telp_pelapor": "081211176507",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH TDK MENGETAHUI (PTL NYALA). MELAPOR KEMBALI CC.54.NUSA 20.06 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020107589",
                    "waktu_lapor": "01/02/2023 19:59:01",
                    "waktu_response": "01/02/2023 19:59:20",
                    "waktu_recovery": "01/02/2023 20:00:02",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IMADUDDIN SHIDIQ",
                    "alamat_pelapor": "JL LINK. SIMPANG TIGA RT.04 RW.02 No.",
                    "no_telp_pelapor": "6281906146267",
                    "keterangan_pelapor": "Tegangan di rumah saya drop, lampu redup dan peralatan elektronik tidak berfungsi dengan baik. Mohon bantuan pengecekan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107591",
                    "waktu_lapor": "01/02/2023 19:59:20",
                    "waktu_response": "01/02/2023 20:13:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 851,
                    "durasi_recovery_time": 33909481,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Pambakal Rasyid Haur Kuning",
                    "alamat_pelapor": "DS HAUR KUNING No. RT.1 RW.1",
                    "no_telp_pelapor": "6285295182533",
                    "keterangan_pelapor": "MUTASI_K (G9923020188789:pekerjaan tehnik ) - kabel SR yg dari tiang listrik k rumah longgar..bila ada angin bisa padam,kena ba nyala pulng..rumh yg b masalah itu 2 buah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K5423020107594",
                    "waktu_lapor": "01/02/2023 19:59:44",
                    "waktu_response": "01/02/2023 20:42:44",
                    "waktu_recovery": "02/02/2023 01:12:51",
                    "durasi_response_time": 2580,
                    "durasi_recovery_time": 16207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ika winarningrum",
                    "alamat_pelapor": "Sidodadi mlese gantiwarno Klaten Jawa tengah ",
                    "no_telp_pelapor": "6285642157033",
                    "keterangan_pelapor": "tagihan listrik saya melonjak mohon informasi rincian penggunaan listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020107598",
                    "waktu_lapor": "01/02/2023 20:00:09",
                    "waktu_response": "01/02/2023 20:01:22",
                    "waktu_recovery": "01/02/2023 20:10:16",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Triono",
                    "alamat_pelapor": "Jl. Melati Raya No.92 Rt.003 Rw.01",
                    "no_telp_pelapor": "6281227023106",
                    "keterangan_pelapor": "Tagihan di bulan januari hanya Rp 165.404,di bulan Februari Rp 80.383,sepertinya kwh meter tidak bekerja",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107599",
                    "waktu_lapor": "01/02/2023 20:00:22",
                    "waktu_response": "01/02/2023 20:56:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3379,
                    "durasi_recovery_time": 33906891,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "gamit....",
                    "alamat_pelapor": "GG KARANG INDAH 3 No.0 RT.16 RW.5",
                    "no_telp_pelapor": "6283174197378",
                    "keterangan_pelapor": "MUTASI_K (G9923020188821:mohon bantuan pengecekan ) - ncb d kwh meter kayaknya rusak/macet tolong bantu ¿¿¿¿¿¿ rumah kami gelap ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020107603",
                    "waktu_lapor": "01/02/2023 20:00:57",
                    "waktu_response": "01/02/2023 21:07:32",
                    "waktu_recovery": "01/02/2023 21:29:36",
                    "durasi_response_time": 3995,
                    "durasi_recovery_time": 1324,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alex",
                    "alamat_pelapor": "JL SERPONG RAYA KM.19 WR MANGGA",
                    "no_telp_pelapor": "6287830101203",
                    "keterangan_pelapor": "selamat siang tolong di bantu untuk pemasangan secepatnya karna di lokasi sudah butuh listrik dan biaya penyambungan dengan nomer registrasi 5662011237170 sudah di bayarkan. untuk status permohonan sudah pelaksanaan penyambungan tapi belom ada kejelasan untuk pemasangan. mohon tindakannya secepatnya terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107604",
                    "waktu_lapor": "01/02/2023 20:01:23",
                    "waktu_response": "01/02/2023 20:22:19",
                    "waktu_recovery": "01/02/2023 23:31:30",
                    "durasi_response_time": 1256,
                    "durasi_recovery_time": 11351,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11037495",
                    "nama_pelapor": "BP DIDING",
                    "alamat_pelapor": "JL. HARVARD 1 NO 30 RT.002 RW. 005 KEL SULAIMAN KEC MARGAHAYU KAB BANDUNG",
                    "no_telp_pelapor": "081214717000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. PTL (TIDAK PADAM) SISA 40.00 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020107607",
                    "waktu_lapor": "01/02/2023 20:01:36",
                    "waktu_response": "01/02/2023 21:30:48",
                    "waktu_recovery": "01/02/2023 23:03:27",
                    "durasi_response_time": 5352,
                    "durasi_recovery_time": 5559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002852383",
                    "nama_pelapor": "BP WAHID ",
                    "alamat_pelapor": "JL KEPARAKAN KIDUL MG 1/1243 RT 57/13  KEL KEPARAKAN KEC MERGANGSAN KOTA JOGYA DIY",
                    "no_telp_pelapor": "08123413911",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107608",
                    "waktu_lapor": "01/02/2023 20:01:36",
                    "waktu_response": "01/02/2023 20:04:39",
                    "waktu_recovery": "01/02/2023 20:11:01",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nikki",
                    "alamat_pelapor": "DS SELOTONG No.",
                    "no_telp_pelapor": "6282142746348",
                    "keterangan_pelapor": "token selalu gagal ketika di masukan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP STABAT"
                },
                {
                    "no_laporan": "K5423020107610",
                    "waktu_lapor": "01/02/2023 20:01:42",
                    "waktu_response": "01/02/2023 20:36:43",
                    "waktu_recovery": "01/02/2023 22:12:58",
                    "durasi_response_time": 2101,
                    "durasi_recovery_time": 5775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eneng Yunengsih",
                    "alamat_pelapor": "kp.cibogo rt 001/003",
                    "no_telp_pelapor": "6285780191493",
                    "keterangan_pelapor": "isi token selalu gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107613",
                    "waktu_lapor": "01/02/2023 20:01:49",
                    "waktu_response": "01/02/2023 20:03:40",
                    "waktu_recovery": "01/02/2023 21:02:58",
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 3558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arman Fadli",
                    "alamat_pelapor": "KK GRY ALAM STS Y15 No.12 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6287770514151",
                    "keterangan_pelapor": "Tidak bisa memasukkan pulsa token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107620",
                    "waktu_lapor": "01/02/2023 20:02:56",
                    "waktu_response": "01/02/2023 20:24:51",
                    "waktu_recovery": "01/02/2023 20:54:29",
                    "durasi_response_time": 1315,
                    "durasi_recovery_time": 1778,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H.MUCHTAROM",
                    "alamat_pelapor": "JL ARIF RAHMAN HAKIM No.03 RT.1 RW.1 CEKOK",
                    "no_telp_pelapor": "6281335459890",
                    "keterangan_pelapor": "isi token tidak bisa keterangan di blokir PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020107621",
                    "waktu_lapor": "01/02/2023 20:03:09",
                    "waktu_response": "01/02/2023 20:36:30",
                    "waktu_recovery": "01/02/2023 22:52:21",
                    "durasi_response_time": 2001,
                    "durasi_recovery_time": 8151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL KP NAGROG NO- RT 03/01 DS BOJONG LOA KEC CISOKA KAB TANGERANG (DEKAT JEMBATAN DS BOJONG LOA)",
                    "no_telp_pelapor": "081281198312",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/2023 PELANGGAN DENGAN NO METER 14032634157 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST). SISA 65.7 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107622",
                    "waktu_lapor": "01/02/2023 20:03:22",
                    "waktu_response": "01/02/2023 20:04:20",
                    "waktu_recovery": "01/02/2023 20:18:35",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 855,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "princess uchul",
                    "alamat_pelapor": "KK GRIYA MUKTI E No.0 RT.000 RW.00 CIWARENG",
                    "no_telp_pelapor": "6281909308112",
                    "keterangan_pelapor": "kenapa tagihan listrik melonjak naik hampir 50 % dimulai bulan Januari 2023 dari sebelumnya hanya sekitar 300 ribu per bulan menjadi 600 ribu per bulan ? saya lampirkan data pembayaran listrik untuk pengecekan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107626",
                    "waktu_lapor": "01/02/2023 20:03:31",
                    "waktu_response": "01/02/2023 20:15:53",
                    "waktu_recovery": "01/02/2023 21:04:49",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 2936,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Yunita Sari",
                    "alamat_pelapor": "KP RAWA ROKO No.0 RT.005 RW.03 RAWALUMBU",
                    "no_telp_pelapor": "6281297595045",
                    "keterangan_pelapor": "Saat meteran listrik dimatikan, didalam rumah masih terdapat arus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107630",
                    "waktu_lapor": "01/02/2023 20:04:23",
                    "waktu_response": "01/02/2023 20:40:17",
                    "waktu_recovery": "01/02/2023 21:13:46",
                    "durasi_response_time": 2154,
                    "durasi_recovery_time": 2009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022281118",
                    "nama_pelapor": "BP ABDUL LATIP",
                    "alamat_pelapor": "JL. SINGA 2 NO 33 RT 5 RW 09 CIKARANG PUSAT KL JAYA MUKTI KC CIKARANG PUSAT KAB BEKASI | DEKAT DENGAN WTC ",
                    "no_telp_pelapor": "081119008933",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PENANGANAN, PELANGGAN DENGAN NO METER 14456263749 TIDAK DAPAT MELAKUKAN PEMBELIAN STROOM TOKEN DENGAN DATA PADA AP2T TERTERA KWH METER TERBANG - SISA KWH 75.36 PTL NYALA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107633",
                    "waktu_lapor": "01/02/2023 20:04:21",
                    "waktu_response": "01/02/2023 20:05:12",
                    "waktu_recovery": "01/02/2023 20:07:07",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamba Allah",
                    "alamat_pelapor": "JL RAYA BLEGA No.0 BLEGA",
                    "no_telp_pelapor": "6285752364",
                    "keterangan_pelapor": "gagal token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107635",
                    "waktu_lapor": "01/02/2023 20:04:44",
                    "waktu_response": "01/02/2023 20:06:39",
                    "waktu_recovery": "01/02/2023 21:09:19",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 3760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "erwanto apit",
                    "alamat_pelapor": "PR BALIASE BUMI MULYA BLOK B NO 3 No.00 RT.0 RW.0 BALIASE",
                    "no_telp_pelapor": "6285241310006",
                    "keterangan_pelapor": "tidak bisa masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107646",
                    "waktu_lapor": "01/02/2023 20:06:13",
                    "waktu_response": "01/02/2023 20:09:19",
                    "waktu_recovery": "02/02/2023 10:33:27",
                    "durasi_response_time": 186,
                    "durasi_recovery_time": 51848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya Iman Taufick",
                    "alamat_pelapor": "Perumahan Wahana Pengatigan Indah 2, Blok C1 no 4",
                    "no_telp_pelapor": "6285333230684",
                    "keterangan_pelapor": "Input token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020107647",
                    "waktu_lapor": "01/02/2023 20:06:43",
                    "waktu_response": "01/02/2023 20:15:06",
                    "waktu_recovery": "01/02/2023 20:20:26",
                    "durasi_response_time": 503,
                    "durasi_recovery_time": 320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri wahyuni",
                    "alamat_pelapor": "DN PENGANGSING RT. RW. JEROWARU",
                    "no_telp_pelapor": "6281977209657",
                    "keterangan_pelapor": "bilang gagal klk di masukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107650",
                    "waktu_lapor": "01/02/2023 20:07:10",
                    "waktu_response": "01/02/2023 21:10:48",
                    "waktu_recovery": "01/02/2023 21:29:46",
                    "durasi_response_time": 3818,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ramses MM",
                    "alamat_pelapor": "JL CLUSTER ONYX V NO.58 No. RT.6 RW.8",
                    "no_telp_pelapor": "6281289928991",
                    "keterangan_pelapor": "Pemasangan Penambahan daya tidak ditindak lanjuti, saya sudah WA petugas tapi tidak ada jawaban.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100873",
                    "waktu_lapor": "01/02/2023 20:08:58",
                    "waktu_response": "01/02/2023 21:12:06",
                    "waktu_recovery": "01/02/2023 22:46:35",
                    "durasi_response_time": 3788,
                    "durasi_recovery_time": 5669,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LUTFIAH ",
                    "alamat_pelapor": "PR PURI SENTOSA JL - BLOK B NO 5 RT 1/7 KEL KADEMANGAN KEC SETU KOTA TANGSEL / SEBELAH GO LAUNDRY",
                    "no_telp_pelapor": "6285694415658",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 26.00 PTL MENYALA // LAPOR ULANG CC.54.RIVAL 20:59",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107656",
                    "waktu_lapor": "01/02/2023 20:09:29",
                    "waktu_response": "01/02/2023 20:36:06",
                    "waktu_recovery": "01/02/2023 20:38:31",
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR",
                    "alamat_pelapor": "JL BRIGJEND KATANSO GG PELITA II NO 108B, KP. BARU, MEDAN MAIMOON, MEDAN\\nRUMAH DENGAN DINDING KERAMIK HIJAU DAN ADA GARASI TERBUKA",
                    "no_telp_pelapor": "081935187247 ",
                    "keterangan_pelapor": "LEBIH TAGIH REK FEBRUARI 2023 STAND AKHIR 70167 STAND AWAL 70131 . STAND APP TGL 26/01/2023 70097. REKENING BULAN FEBRUARI 2023  SUDAH DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107659",
                    "waktu_lapor": "01/02/2023 20:09:39",
                    "waktu_response": "01/02/2023 21:13:10",
                    "waktu_recovery": "01/02/2023 22:54:30",
                    "durasi_response_time": 3811,
                    "durasi_recovery_time": 6080,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR DASANA INDAH     RT-7 / RW-16  BLOK SS1 NO 2 KEL BJONG NANGKA KEC KELAPA II KOTA TENGGERANG ACUAN DEKAT MESJID AL-BAROKAH",
                    "no_telp_pelapor": "082124597265",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA - KWH (PTL HAMPIR PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107662",
                    "waktu_lapor": "01/02/2023 20:10:06",
                    "waktu_response": "01/02/2023 20:22:54",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 768,
                    "durasi_recovery_time": 33908918,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ketut Karyana",
                    "alamat_pelapor": "BR ANTUGAN No.0 RT.0 RW.0 ANTUGAN",
                    "no_telp_pelapor": "6281239154390",
                    "keterangan_pelapor": "MUTASI_K (G9923020188790:tolong di bantu terima kasih ) - tidak bisa memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020107663",
                    "waktu_lapor": "01/02/2023 20:10:26",
                    "waktu_response": "01/02/2023 20:47:48",
                    "waktu_recovery": "01/02/2023 21:55:59",
                    "durasi_response_time": 2242,
                    "durasi_recovery_time": 4091,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021221081",
                    "nama_pelapor": "BP NGADI",
                    "alamat_pelapor": "KP CIKETING RT 003/03 NO 104 KEL SUMUR BATU KEC BANTARGEBANG KOTA BEKASI. DEKAT STADON SUMUR BATU",
                    "no_telp_pelapor": "081282801937",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN DENGAN NO METER 14021221081. TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST) SISA - KWH. (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5223020101751",
                    "waktu_lapor": "01/02/2023 20:10:41",
                    "waktu_response": "01/02/2023 20:15:25",
                    "waktu_recovery": "01/02/2023 20:26:52",
                    "durasi_response_time": 284,
                    "durasi_recovery_time": 687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK SYAMSUL,",
                    "alamat_pelapor": " ALAMAT PONDOK ASRI 1 BLOK B7 NO. 23 KEL. BAKUNG KEC. BIRINGKANAYA MAKASSAR",
                    "no_telp_pelapor": "081342060833",
                    "keterangan_pelapor": "SISA KWH 26.57 . PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43",
                    "media": "Email",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107667",
                    "waktu_lapor": "01/02/2023 20:10:43",
                    "waktu_response": "01/02/2023 20:26:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 941,
                    "durasi_recovery_time": 33908708,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hardiyanti",
                    "alamat_pelapor": "batangrappe",
                    "no_telp_pelapor": "6282291944994",
                    "keterangan_pelapor": "MUTASI_K (G9923020188803:emergensi) - kabel telanjang, menyebabkan percikan api",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTIROTASI"
                },
                {
                    "no_laporan": "K5423020107669",
                    "waktu_lapor": "01/02/2023 20:10:51",
                    "waktu_response": "01/02/2023 20:22:02",
                    "waktu_recovery": "01/02/2023 20:41:11",
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 1149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARTHA",
                    "alamat_pelapor": "JL BINTARA JAYA  8 KP SETU RT 1 RW 1 PR BINTARA JAYA VILLAGE II BLOK C NO 9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI , LOKASI : DKT PINTU TOL PONDOK KELAPA",
                    "no_telp_pelapor": "08111756791",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 12.83 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107676",
                    "waktu_lapor": "01/02/2023 20:12:03",
                    "waktu_response": "01/02/2023 20:36:06",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1443,
                    "durasi_recovery_time": 33908126,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zoya Fatimah",
                    "alamat_pelapor": "KP SEGLOG DS. PS. BOLANG No.0 RT.1 RW.1 TIGARAKSA",
                    "no_telp_pelapor": "6282340857107",
                    "keterangan_pelapor": "MUTASI_K (G9923020188887:periksa) - meteran terblokir karena salah memasukkan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107679",
                    "waktu_lapor": "01/02/2023 20:12:33",
                    "waktu_response": "01/02/2023 20:22:44",
                    "waktu_recovery": "01/02/2023 22:09:17",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 6393,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DOP CIPINANG",
                    "alamat_pelapor": "JL KENDAL No.24 RT.10 RW.6 MENTENG",
                    "no_telp_pelapor": "6289529552383",
                    "keterangan_pelapor": "Kabel PLN diputus oleh pihak PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020107682",
                    "waktu_lapor": "01/02/2023 20:12:41",
                    "waktu_response": "01/02/2023 21:22:58",
                    "waktu_recovery": "02/02/2023 06:12:15",
                    "durasi_response_time": 4217,
                    "durasi_recovery_time": 31757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2218356",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "DN CANDI REJO RT 2 RW 32 NO - KEL TEGAL TIRTO KEC BERBAH KAB SLEMAN DIY \\nACUAN LOKASI DKT TOWER ",
                    "no_telp_pelapor": "085201382639",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 SERTA BK TELAH DILUNASI. APP DISEGEL. MOHON PTL DAPAT DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020107683",
                    "waktu_lapor": "01/02/2023 20:12:54",
                    "waktu_response": "01/02/2023 20:16:14",
                    "waktu_recovery": "01/02/2023 20:27:01",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 647,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "perum perumnas",
                    "alamat_pelapor": "BTP blok AE no. 642F",
                    "no_telp_pelapor": "6281342655013",
                    "keterangan_pelapor": "pengisian token Gagal terus di meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107684",
                    "waktu_lapor": "01/02/2023 20:13:01",
                    "waktu_response": "01/02/2023 20:23:12",
                    "waktu_recovery": "02/02/2023 06:06:49",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 35017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arie Sucahyo",
                    "alamat_pelapor": "PR SUMBER TAMAN INDAH No. 6 RT.005 RW.07 WONOASIH",
                    "no_telp_pelapor": "6285735055442",
                    "keterangan_pelapor": "Tagihan saya kok tinggi di bulan ini? padahal rumah saya kosong sejak bulan Desember.tapi tagihan saya malah lebih tinggi dari bulan sebelumnya.apakah tidak di cek kWH meter di rumah saya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5523020100871",
                    "waktu_lapor": "01/02/2023 20:13:26",
                    "waktu_response": "01/02/2023 21:14:13",
                    "waktu_recovery": "01/02/2023 22:52:46",
                    "durasi_response_time": 3647,
                    "durasi_recovery_time": 5913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ARUM",
                    "alamat_pelapor": "JL KH WAHID HASIM PR BUANA GARDENIA CLUSTER AMARILIS  BLOK E7 NO 1 RT 4/14 KEL PINANG KEC PINANG KOTA TANGERANG SELATAN  PROV BANTEN LOKASI:DEPAN POS SECURITY",
                    "no_telp_pelapor": "08598550306",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 53.54 NO TOKEN : 5092 4215 0901 8764 2257\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107688",
                    "waktu_lapor": "01/02/2023 20:13:51",
                    "waktu_response": "01/02/2023 20:46:23",
                    "waktu_recovery": "01/02/2023 20:49:43",
                    "durasi_response_time": 1952,
                    "durasi_recovery_time": 200,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wanto ismardi",
                    "alamat_pelapor": "XX DLM KOTO TAEH BARUH No.0 RT. RW.",
                    "no_telp_pelapor": "6281363523242",
                    "keterangan_pelapor": "lampu padam,bunyi di MCB meteran,tidak bisa di hidupkan lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LIMA PULUH KOTA"
                },
                {
                    "no_laporan": "K5423020107689",
                    "waktu_lapor": "01/02/2023 20:13:54",
                    "waktu_response": "01/02/2023 20:20:21",
                    "waktu_recovery": "01/02/2023 21:00:04",
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 2383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Helyani Pratiwi",
                    "alamat_pelapor": "PR OASE RECIDENCE No.0 RT.0 RW.0 GRENDENG",
                    "no_telp_pelapor": "6281322555868",
                    "keterangan_pelapor": "Keluhan tentang pngajuan pemindahan SR belum ada tindak lanjut sudah sekitar 1 bulan sejak diajukan ke ULP Purwokerto Kota",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020107692",
                    "waktu_lapor": "01/02/2023 20:14:27",
                    "waktu_response": "01/02/2023 20:26:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 717,
                    "durasi_recovery_time": 33908708,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "syamsul arief",
                    "alamat_pelapor": "PR GRAHA AQUILA LAND A2 No.16 RT.3 RW.5 CIDOKOM",
                    "no_telp_pelapor": "6287863790811",
                    "keterangan_pelapor": "MUTASI_K (G9923020188883:perlu diarahkan petugas teknik) - Isi Token ada tulisan usang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020107699",
                    "waktu_lapor": "01/02/2023 20:15:21",
                    "waktu_response": "01/02/2023 20:58:53",
                    "waktu_recovery": "01/02/2023 22:44:11",
                    "durasi_response_time": 2612,
                    "durasi_recovery_time": 6318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ima dhamayanti",
                    "alamat_pelapor": "Jl. Terusan Wijaya Kusuma No.12",
                    "no_telp_pelapor": "6285100141007",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan angka meteran..pelaporan catat meter saya masukkan angka 93448 (pemakaian 305kwh) tapi di tagihan tertera pemakaian saya di angka 93563(pemakaian 420kwh).. perhari ini 1 feb 2023 meteran saya msh di angka 93513",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALANG KOTA"
                },
                {
                    "no_laporan": "K5423020107701",
                    "waktu_lapor": "01/02/2023 20:15:47",
                    "waktu_response": "01/02/2023 20:27:27",
                    "waktu_recovery": "01/02/2023 21:11:31",
                    "durasi_response_time": 700,
                    "durasi_recovery_time": 2644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Septian Laksono",
                    "alamat_pelapor": "DN KRAJAN LOR No. RT.2 RW.1 BALUNG",
                    "no_telp_pelapor": "6282141498858",
                    "keterangan_pelapor": "Meteran tidak normal, sudah ada petugas pakai mobil yg ke rumah untuk cek. meteran belum diganti sampai hari ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5323020100877",
                    "waktu_lapor": "01/02/2023 20:16:06",
                    "waktu_response": "01/02/2023 20:59:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2606,
                    "durasi_recovery_time": 33906720,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIKI ",
                    "alamat_pelapor": "JL CIPEDES NO 45 RT 01 RW 02 KEL SUKARASA KEC SUKASARI KOTA BANDUNG - DKT MASJID NURUL BAYYAN ",
                    "no_telp_pelapor": "081222234135",
                    "keterangan_pelapor": "MUTASI_K (G9923020188818:kct) - 33810428259020307921 TOKEN GAGAL DIMASUKKAN - SISA 65.84 KWH - UPDT VKRN 43 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020107704",
                    "waktu_lapor": "01/02/2023 20:16:26",
                    "waktu_response": "01/02/2023 20:19:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 188,
                    "durasi_recovery_time": 33909118,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti sulastri",
                    "alamat_pelapor": "Mauk Lio RT.006/02",
                    "no_telp_pelapor": "62895636197540",
                    "keterangan_pelapor": "MUTASI_K (G9923020188807:gangguan) - setelah tambah daya pas di isi token tiba\\\" mati Kya turun andel",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107705",
                    "waktu_lapor": "01/02/2023 20:16:27",
                    "waktu_response": "01/02/2023 20:24:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 33908837,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti meimunah",
                    "alamat_pelapor": "Jl. Cipinang Muara 3 No.46",
                    "no_telp_pelapor": "6289525026229",
                    "keterangan_pelapor": "MUTASI_K (G9923020188796:mpb ada bunyi) - tiba_tiba mati seperti bunyi ledakan..\\nmohon secepatnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107706",
                    "waktu_lapor": "01/02/2023 20:16:29",
                    "waktu_response": "01/02/2023 20:30:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 824,
                    "durasi_recovery_time": 33908479,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "andriyan tirta saputra",
                    "alamat_pelapor": "KP KAREHKEL No.0 RT.000 RW.00 KAREHKEL",
                    "no_telp_pelapor": "6289681884400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188795:gangguan jaringan) - sering terjadi padam listrik didaerah saya.\\ninfo dari petugas beban listrik terlalu besar sehingga sikring di gardu sering putus/ rusak dan solusi harus tarik kabel sekitar 100 meter agar tidak sering terjadi pemadaman.\\npetugas sudah sering meminta realisasi nya kepada atasan nya tetapi belum ada respon pelaksanaan nya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5423020107711",
                    "waktu_lapor": "01/02/2023 20:17:31",
                    "waktu_response": "01/02/2023 20:21:51",
                    "waktu_recovery": "01/02/2023 21:05:03",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 2592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ridho",
                    "alamat_pelapor": "JL LETDA SUJONO KEC BALIAN No. BAJENIS KO",
                    "no_telp_pelapor": "628116004431",
                    "keterangan_pelapor": "Tolong dibantu pak No Strom token listrik dimasukkan Gagal, Lokasi di Toko Indomaret Jl Letda Sujono",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020107713",
                    "waktu_lapor": "01/02/2023 20:17:38",
                    "waktu_response": "01/02/2023 20:42:46",
                    "waktu_recovery": "01/02/2023 20:48:47",
                    "durasi_response_time": 1508,
                    "durasi_recovery_time": 361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariffin",
                    "alamat_pelapor": "Jl. Raya Jatipurno No.16",
                    "no_telp_pelapor": "6285212608579",
                    "keterangan_pelapor": "tagihan terlalu mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATISRONO"
                },
                {
                    "no_laporan": "K5423020107716",
                    "waktu_lapor": "01/02/2023 20:18:05",
                    "waktu_response": "01/02/2023 20:36:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1084,
                    "durasi_recovery_time": 33908123,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDY AHMAD ALI",
                    "alamat_pelapor": "jalan melon no 11",
                    "no_telp_pelapor": "6282393346675",
                    "keterangan_pelapor": "MUTASI_K (G9923020188806:gangguan) - mati lampu sebagian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020107717",
                    "waktu_lapor": "01/02/2023 20:18:16",
                    "waktu_response": "01/02/2023 20:36:21",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1085,
                    "durasi_recovery_time": 33908111,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Surya Prayuda",
                    "alamat_pelapor": "DN KANDANGAN No. 0 RT. 2 RW. 2 KUNJR WESI",
                    "no_telp_pelapor": "6285777712309",
                    "keterangan_pelapor": "MUTASI_K (G9923020188804:Mohon bantuan petugas PLN. Terima kasih ) - voltase drop",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOSARI"
                },
                {
                    "no_laporan": "K5423020107720",
                    "waktu_lapor": "01/02/2023 20:18:46",
                    "waktu_response": "01/02/2023 20:20:24",
                    "waktu_recovery": "01/02/2023 21:50:47",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 5423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dhoni setiawan",
                    "alamat_pelapor": "JL LUK No. RT.2 RW.2 BHAKTI JAY",
                    "no_telp_pelapor": "6282113111638",
                    "keterangan_pelapor": "Mohon izin melaporkan, rumah saya di Orchid Park A11, Bakti Jaya, Tangsel tdak bisa mengisi token di meteran, selalu gagal, padahal nomor benar. catatan: tidak ada kecocokan antara idpel dan nomor meteran, posisi meteran selama 6 bulan belum pernah diisi pulsa karena pulsa masih ada dan listrik setiap malamnya menyala. terimakasih min",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107723",
                    "waktu_lapor": "01/02/2023 20:19:30",
                    "waktu_response": "01/02/2023 21:31:03",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4293,
                    "durasi_recovery_time": 33904829,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "aji pangestu",
                    "alamat_pelapor": "JL WIROGUNAN RT.0 RW.0 WIROGUNAN",
                    "no_telp_pelapor": "6287808184181",
                    "keterangan_pelapor": "MUTASI_K (G9923020188849:konsleting) - ada konsleting listrik pada kabel terbuka tiang listrik di depan rumah saya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107727",
                    "waktu_lapor": "01/02/2023 20:21:02",
                    "waktu_response": "01/02/2023 20:23:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 33908855,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Handoko Ismanto",
                    "alamat_pelapor": "PR TURI INDAH BLOK A8 No.16 SRIAMUR",
                    "no_telp_pelapor": "6287876347137",
                    "keterangan_pelapor": "MUTASI_K (G9923020188828:MOHON DIBANTU) - listrik hidup mati berulang dengan sendirinya. lokasi yang benar di jalan Abimanyu no. 44 RT 04 RW06 kelurahan harapan Mulya kecamatan Medan Satria kota Bekasi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020107729",
                    "waktu_lapor": "01/02/2023 20:21:29",
                    "waktu_response": "01/02/2023 20:57:55",
                    "waktu_recovery": "01/02/2023 21:36:19",
                    "durasi_response_time": 2186,
                    "durasi_recovery_time": 2304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Juwarto",
                    "alamat_pelapor": "PR QORYATUSSALAM C No.01 RT.0 RW.0 SUKMAJAYA",
                    "no_telp_pelapor": "6281210375151",
                    "keterangan_pelapor": "Sy barusan ngisi token nominal Rp1jt, kenapa di lauar meter muncul angka 220 (bukan angka kwh yg baru saya entry)?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020107730",
                    "waktu_lapor": "01/02/2023 20:21:31",
                    "waktu_response": "01/02/2023 20:25:14",
                    "waktu_recovery": "01/02/2023 21:40:48",
                    "durasi_response_time": 223,
                    "durasi_recovery_time": 4534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suwanto",
                    "alamat_pelapor": "JL RAYA UJUNG MENTENG JKT No. RT.9 RW.3 UJUNG MENT",
                    "no_telp_pelapor": "62895348472335",
                    "keterangan_pelapor": "input token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020107735",
                    "waktu_lapor": "01/02/2023 20:21:58",
                    "waktu_response": "01/02/2023 20:22:21",
                    "waktu_recovery": "01/02/2023 20:23:08",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ramsina BT Isma",
                    "alamat_pelapor": "KP PANGSORAN No. RT.1 RW.7 BOJONEGARA",
                    "no_telp_pelapor": "6287787790205",
                    "keterangan_pelapor": "Tidak bisa input token karna keypad keras",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107739",
                    "waktu_lapor": "01/02/2023 20:22:36",
                    "waktu_response": "01/02/2023 20:46:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1441,
                    "durasi_recovery_time": 33907495,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARCO",
                    "alamat_pelapor": "JL KEMBES NO- KEMBES 1 JAGA 7 RT-RW- KEL KEMBES 1 KEC TEMBULU KAB MINAHASA SULAWESI UTARA ",
                    "no_telp_pelapor": "081245711669",
                    "keterangan_pelapor": "MUTASI_K (G9923020289376:g) - GAGAL INPUT NO TOKEN SETELAH UPDATE VKRN 43 (PTL MENYALA SISA KWH 27.53 KWH)\\nNO TOKEN \\n6382 9952 1744 3131 5883\\n0614 8331 1536 8094 4876",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANADO SELATAN"
                },
                {
                    "no_laporan": "K5423020107741",
                    "waktu_lapor": "01/02/2023 20:22:46",
                    "waktu_response": "01/02/2023 20:26:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 33908716,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gibbran Permata Wali Nugrabadi",
                    "alamat_pelapor": "DN LOJAJAR RT.0 RW.0 SINDUHARJO",
                    "no_telp_pelapor": "6289510642542",
                    "keterangan_pelapor": "MUTASI_K (G9923020188791:mpb periksa) - tertera periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020107744",
                    "waktu_lapor": "01/02/2023 20:23:12",
                    "waktu_response": "01/02/2023 20:53:48",
                    "waktu_recovery": "01/02/2023 20:58:45",
                    "durasi_response_time": 1836,
                    "durasi_recovery_time": 297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alvianus Oli Praing",
                    "alamat_pelapor": "waihibur,",
                    "no_telp_pelapor": "6282236604771",
                    "keterangan_pelapor": "meteran sering jeglek, saat hidupkan barang elektronik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA BARAT"
                },
                {
                    "no_laporan": "K5123020101610",
                    "waktu_lapor": "01/02/2023 20:23:22",
                    "waktu_response": "01/02/2023 20:28:41",
                    "waktu_recovery": "02/02/2023 10:33:35",
                    "durasi_response_time": 319,
                    "durasi_recovery_time": 50694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALIFUL FIKRI",
                    "alamat_pelapor": "JL LABAN ASEM DN KRAJAN TIMUR RT 1 RW 1 DS LABAN ASEM KEC KABAT KAB BANYUWANGI. ACUAN : BARAT BALAI DESA, KIRI JALAN",
                    "no_telp_pelapor": "081334678447",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA - KWH. NO TOKEN 4855 6521 6732 0703 3505",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020107747",
                    "waktu_lapor": "01/02/2023 20:23:31",
                    "waktu_response": "01/02/2023 20:55:13",
                    "waktu_recovery": "01/02/2023 21:24:06",
                    "durasi_response_time": 1902,
                    "durasi_recovery_time": 1733,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "riswan doi",
                    "alamat_pelapor": "DS BUNTULIA JAYA No.0 0",
                    "no_telp_pelapor": "6282293389546",
                    "keterangan_pelapor": "pembelian token berhasil saldo terpotong, nomor token tidak muncul, status transaksi gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARISA"
                },
                {
                    "no_laporan": "K5423020107749",
                    "waktu_lapor": "01/02/2023 20:23:39",
                    "waktu_response": "01/02/2023 20:46:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1369,
                    "durasi_recovery_time": 33907504,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Udoo alan",
                    "alamat_pelapor": "jalan jenderal Sudirman GG depnaker",
                    "no_telp_pelapor": "6282287724308",
                    "keterangan_pelapor": "MUTASI_K (G9923020188808:gg) - assalamu'alaikum PLN, kabel PLN arus besar yg menyambungkan kabel ke tiang listrik mengalami permasalahan di rumah saya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAGAN BATU"
                },
                {
                    "no_laporan": "K5423020107751",
                    "waktu_lapor": "01/02/2023 20:23:52",
                    "waktu_response": "01/02/2023 20:29:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 33908535,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Igor Valdana Valdana",
                    "alamat_pelapor": "JL MENTENG XII No.-",
                    "no_telp_pelapor": "6285345552091",
                    "keterangan_pelapor": "MUTASI_K (G9923020188824:-) - nomor stroom token yang saya beli di indomaret hanya 19 digit",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020107752",
                    "waktu_lapor": "01/02/2023 20:23:54",
                    "waktu_response": "01/02/2023 20:28:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 292,
                    "durasi_recovery_time": 33908566,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "tedi iswandi",
                    "alamat_pelapor": "KP SUKAHENING No.0 RT.003 RW.06 KERSAMENAK",
                    "no_telp_pelapor": "6285794524833",
                    "keterangan_pelapor": "MUTASI_K (G9923020188815:GAGAL INPUT TOKEN) - saya membeli token listrik tapi selalu gagal masuk padahal udah bener nomer nya mohon diperbaiki",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5123020101611",
                    "waktu_lapor": "01/02/2023 20:24:13",
                    "waktu_response": "01/02/2023 20:40:35",
                    "waktu_recovery": "01/02/2023 20:45:36",
                    "durasi_response_time": 982,
                    "durasi_recovery_time": 301,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU TETUKA",
                    "alamat_pelapor": "PR TIARA BRAWIJAYA 6 BLOK - NO - JL BOUGENVILE DS BAKUNGAN KEC GLAGAH KAB BANYUWANGI (DEKAT TK AL USWAH, DEKAT MUSHOLLA)",
                    "no_telp_pelapor": "085791657451",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET. GAGAL, SETELAH UPDATE VKRN 43, SISA TOKEN : 27.31 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020107754",
                    "waktu_lapor": "01/02/2023 20:24:37",
                    "waktu_response": "01/02/2023 20:37:19",
                    "waktu_recovery": "01/02/2023 20:39:44",
                    "durasi_response_time": 762,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Kurniawaan",
                    "alamat_pelapor": "JL CITARUM No.68B RT.0 RW.0",
                    "no_telp_pelapor": "6281275832220",
                    "keterangan_pelapor": "Pengajuan tambah daya dari 4.400 ke 13.2000 sudah dibayar lunas tetapi sampai saat ini masih belum ada perubahan dan minta tolong/mohon kira kira kapan untuk dipasang. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020107758",
                    "waktu_lapor": "01/02/2023 20:25:04",
                    "waktu_response": "01/02/2023 21:13:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2885,
                    "durasi_recovery_time": 33905903,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhmad Rifqi Romadon",
                    "alamat_pelapor": "DN DARUNGAN No. RT.1 RW.5 KEMUNING L",
                    "no_telp_pelapor": "6282234447867",
                    "keterangan_pelapor": "MUTASI_K (G9923020188847:mohon cek ke lokasi) - tidak bisa isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020107759",
                    "waktu_lapor": "01/02/2023 20:25:06",
                    "waktu_response": "01/02/2023 20:30:20",
                    "waktu_recovery": "01/02/2023 20:41:34",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 674,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julian",
                    "alamat_pelapor": "JL LB BUAYA RT5/10-14 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281292506559",
                    "keterangan_pelapor": "tolong ingin menambahkan daya hari ini di tunggu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107763",
                    "waktu_lapor": "01/02/2023 20:25:48",
                    "waktu_response": "01/02/2023 20:35:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 33908156,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "32130642815",
                    "nama_pelapor": "BP ADIT",
                    "alamat_pelapor": "JL. DAYUNG DAYUH CLUSTER BLOK C NO.13 RT-42 / RW-5 KEL. TELUK PINGGA KEC. TANGATA UTARA KAB KUTAI TIMUR.",
                    "no_telp_pelapor": "082216655542",
                    "keterangan_pelapor": "MUTASI_K (G9923020188798:GANGGUAN) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH: 16.34. PTL TIDAK PADAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULPSANGATTA"
                },
                {
                    "no_laporan": "K5423020107764",
                    "waktu_lapor": "01/02/2023 20:26:09",
                    "waktu_response": "01/02/2023 20:35:19",
                    "waktu_recovery": "01/02/2023 20:51:58",
                    "durasi_response_time": 550,
                    "durasi_recovery_time": 999,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad yurni",
                    "alamat_pelapor": "jl. jc rangkap RT 04",
                    "no_telp_pelapor": "6281254113800",
                    "keterangan_pelapor": "transaksi beli token d Nanga Bulik gagal terus, dri nominal isi 20,50,100, 200, sudah d coba gagal jua, coba beli k Banjarmasin nominal 100 bisa, coba beli ke Amuntai HSU, nominal 20 bisa.  d Nanga Bulik melebihi kapasitas pemakaian KWH, kenapa bisa k luar kal-teng .  klo limit abis mlebihi kapasitas pemakaian otomatis d isi kluar wilayah pun gak.  bisa. ada apa ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NANGA BULIK"
                },
                {
                    "no_laporan": "K5423020107766",
                    "waktu_lapor": "01/02/2023 20:26:18",
                    "waktu_response": "01/02/2023 21:21:52",
                    "waktu_recovery": "02/02/2023 03:34:21",
                    "durasi_response_time": 3334,
                    "durasi_recovery_time": 22349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "GIRI SAGARA KRISNA",
                    "alamat_pelapor": "DK BLOK JUMAT No.0 RT.1 RW.6 JATIWANGI",
                    "no_telp_pelapor": "6282119871335",
                    "keterangan_pelapor": "PADAM 1 PERSIL KONDISI MCB DAN SIKRING ON / PELANGGAN MENGHUBUNGI KEMBALI MOHON DIBANTU TINDAKLANJUT CC.53.ANUGRAH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATIWANGI"
                },
                {
                    "no_laporan": "K5423020107767",
                    "waktu_lapor": "01/02/2023 20:26:21",
                    "waktu_response": "01/02/2023 20:26:39",
                    "waktu_recovery": "01/02/2023 20:27:33",
                    "durasi_response_time": 18,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUHMAYANTI",
                    "alamat_pelapor": "KK BUJANG GADUNG No.0 RT.3 RW.3 RAWA ARUM",
                    "no_telp_pelapor": "6281312132466",
                    "keterangan_pelapor": "MOHON INFO JADWAL PEMADAMAN HARI KAMIS DI DAERAH RAWA ARUM GEROGOL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107768",
                    "waktu_lapor": "01/02/2023 20:26:30",
                    "waktu_response": "01/02/2023 20:27:59",
                    "waktu_recovery": "01/02/2023 22:01:09",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 5590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULIA ELITA",
                    "alamat_pelapor": "JL PISANGAN LAMA III NO.19 RT-3 / RW-8 KEL.PISANGAN TIMUR KEC. PULO GADUNG KOTA KOTA JAKARTA TIMUR ACUAN LOKASI KONTRAKAN PAK DEDI",
                    "no_telp_pelapor": "6285888877966",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN LPP KEYPAD SEMPAT TDK BERFUNGSI, PTL MENYALA SISA KWH 77.21. TERKAIT NO. LAPOR K5323013100727. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 76,61 YANG BELUM DIINPUT PADA APP LAMA. MOHON DAPAT DIKONVERSI KE APP BARU.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020107769",
                    "waktu_lapor": "01/02/2023 20:26:33",
                    "waktu_response": "01/02/2023 20:28:36",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 33908576,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "supriyata",
                    "alamat_pelapor": "DS S SELAN PANGKALPIN",
                    "no_telp_pelapor": "6281377526610",
                    "keterangan_pelapor": "MUTASI_K (G9923020188793:cek Yantek ) - mcb sering off padahal penggunaan listrik sedikit",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020107777",
                    "waktu_lapor": "01/02/2023 20:28:18",
                    "waktu_response": "01/02/2023 20:40:22",
                    "waktu_recovery": "01/02/2023 21:21:05",
                    "durasi_response_time": 724,
                    "durasi_recovery_time": 2443,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMIR",
                    "alamat_pelapor": "JL PATOK PUTIH DS PONDOK BALIK DSN AYU KEC KETOL KAB ACEH TENGAH ACUAN LAPANGAN BOLA TITI KAMANDANU ",
                    "no_telp_pelapor": "085277224481",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 17.19 .KWH  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JANARATA"
                },
                {
                    "no_laporan": "K5423020107780",
                    "waktu_lapor": "01/02/2023 20:29:27",
                    "waktu_response": "01/02/2023 20:42:15",
                    "waktu_recovery": "01/02/2023 21:07:51",
                    "durasi_response_time": 768,
                    "durasi_recovery_time": 1536,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001155221",
                    "nama_pelapor": "BP RISMAN",
                    "alamat_pelapor": "JL- GG- KP CIBUGIS NO- RT-003 / RW-05 KEL KLAPANUNGGAL KEC KLAPANUNGGAL KAB BOGOR / SETEMPAT WARUNG SUCI",
                    "no_telp_pelapor": "081319840178",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN DENGAN NO METER 14214456825 TIDAK BISA MELAKUKAN PEMBELIAN NO TOKEN PADA DATA P2APST TERTERA BLOCKING TOKEN NAMUN PADA DATA AP2T TIDAK TERTERA NO REG/TAGIHAN SUSULAN.\\nSISA KWH 0 PTL PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107781",
                    "waktu_lapor": "01/02/2023 20:29:23",
                    "waktu_response": "01/02/2023 20:32:45",
                    "waktu_recovery": "01/02/2023 20:59:39",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 1614,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dstu wahyu setyadi",
                    "alamat_pelapor": "DS LONTAR No. 18 RT. RW. 1 LONTAR",
                    "no_telp_pelapor": "6289501608300",
                    "keterangan_pelapor": "saya mau bayar yang bulan lalu, gimana caranya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020107783",
                    "waktu_lapor": "01/02/2023 20:29:44",
                    "waktu_response": "01/02/2023 20:42:25",
                    "waktu_recovery": "01/02/2023 21:16:55",
                    "durasi_response_time": 761,
                    "durasi_recovery_time": 2070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Victor Jasuli Gomez",
                    "alamat_pelapor": "PR PERMATA CIBUBUR BLOK C1 KEC CILEUNGSI No.7 RT.0 RW.0 CILEUNGSIK",
                    "no_telp_pelapor": "6281231102000",
                    "keterangan_pelapor": "sudah isi token pln 50 ribu, tapi token tidak masuk(angka kwh meter tidak bertambah)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107784",
                    "waktu_lapor": "01/02/2023 20:30:03",
                    "waktu_response": "01/02/2023 20:39:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 33907907,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "awur_ awuran",
                    "alamat_pelapor": "JL JATIROGO LASEM RT.0 RW.0 SBR GIRANG",
                    "no_telp_pelapor": "6281542450757",
                    "keterangan_pelapor": "MUTASI_K (G9923020188805:padam) - lampu indikator hijau mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5323020100880",
                    "waktu_lapor": "01/02/2023 20:30:14",
                    "waktu_response": "01/02/2023 21:04:32",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2058,
                    "durasi_recovery_time": 33906420,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. RATUN. T. DJUNAS",
                    "alamat_pelapor": "JL G. OBOS NO. 97 RT. 4/8 KEL. MENTENG KEC. JEKAN RAYA, KOTA PALANGKARAYA | BLKG OJK YANG LAMA",
                    "no_telp_pelapor": "81349105519",
                    "keterangan_pelapor": "MUTASI_K (G9923020188822:-) - SISA TOKEN SAAT INI 137 KWH. TIDAK BISA INPUT TOKEN TERKAIT UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020107785",
                    "waktu_lapor": "01/02/2023 20:30:12",
                    "waktu_response": "01/02/2023 20:41:53",
                    "waktu_recovery": "02/02/2023 03:13:24",
                    "durasi_response_time": 701,
                    "durasi_recovery_time": 23491,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PERDIANSYAH",
                    "alamat_pelapor": "kp. bambu duri rt 02/04",
                    "no_telp_pelapor": "628994798217",
                    "keterangan_pelapor": "kalau tambah daya sdh jdi register apakah no register bisa hangus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020107788",
                    "waktu_lapor": "01/02/2023 20:30:48",
                    "waktu_response": "01/02/2023 21:14:52",
                    "waktu_recovery": "01/02/2023 21:33:30",
                    "durasi_response_time": 2644,
                    "durasi_recovery_time": 1118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagus julianto",
                    "alamat_pelapor": "GU MULAN 11 RT4 RWU No.0 RT.00 RW.00 LAN",
                    "no_telp_pelapor": "6285730707037",
                    "keterangan_pelapor": "meteran mati setelah kenak petir listrik masih nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020107792",
                    "waktu_lapor": "01/02/2023 20:31:33",
                    "waktu_response": "01/02/2023 21:03:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1901,
                    "durasi_recovery_time": 33906498,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kamaluddin",
                    "alamat_pelapor": "Jl. Manggala Raya No.179",
                    "no_telp_pelapor": "6281354901884",
                    "keterangan_pelapor": "MUTASI_K (G9923020188836:drop tegangan) - lampu berkedip-kedip dan ada bunyi tak tak tak dikilometer",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020107796",
                    "waktu_lapor": "01/02/2023 20:32:07",
                    "waktu_response": "01/02/2023 20:32:31",
                    "waktu_recovery": "01/02/2023 20:33:37",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nia kurnia",
                    "alamat_pelapor": "KP KUBANG LESUNG BRANGBANG No. RT.2 RW.5 TAMAN BARU",
                    "no_telp_pelapor": "6289613632736",
                    "keterangan_pelapor": "kwh meter saya ada gambar tangan, apa maksudnya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107797",
                    "waktu_lapor": "01/02/2023 20:32:13",
                    "waktu_response": "01/02/2023 20:33:55",
                    "waktu_recovery": "01/02/2023 20:56:37",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 1362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Windy Eka Julia pratama",
                    "alamat_pelapor": "Jl. Raya Mulung No.124",
                    "no_telp_pelapor": "6288805269861",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K1223020100479",
                    "waktu_lapor": "01/02/2023 20:32:33",
                    "waktu_response": "01/02/2023 20:50:34",
                    "waktu_recovery": "01/02/2023 21:02:29",
                    "durasi_response_time": 1081,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA",
                    "alamat_pelapor": "JL DATUK KABU GG PISANG 21 NO 16 RT-RW- DS TEMBUNG KEC- KAB DELISERDANG DEKAT MASJID",
                    "no_telp_pelapor": "085373730001",
                    "keterangan_pelapor": "APP TERTERA GAGAL  SETELAH UPDETE VKRN 43 (PTL MENYALA R1T / 1300VA)SISA KWH 162.84 NO TOKEN 6927 4439 8563 0751 8989",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020107799",
                    "waktu_lapor": "01/02/2023 20:32:31",
                    "waktu_response": "01/02/2023 20:41:01",
                    "waktu_recovery": "01/02/2023 21:39:52",
                    "durasi_response_time": 510,
                    "durasi_recovery_time": 3531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DARUL MUALAM",
                    "alamat_pelapor": "Gg. Anggrek No.11",
                    "no_telp_pelapor": "6285718128774",
                    "keterangan_pelapor": "tidak bisa isi pulsa.. saat token dimasukan ada bacaan gagal.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107803",
                    "waktu_lapor": "01/02/2023 20:32:58",
                    "waktu_response": "01/02/2023 20:57:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1501,
                    "durasi_recovery_time": 33906813,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kuspendi",
                    "alamat_pelapor": "Jl.Lukmanul Hakim Gg. Cigaraja Kontrakan Bp. Hj Yoyo No.10 Rt.04 Rw.15 ",
                    "no_telp_pelapor": "6281321222452",
                    "keterangan_pelapor": "MUTASI_K (G9923020188816:GAGAL ISI TOKEN) - gagal pengisian token padahal sudah dicoba beberapa kali,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107805",
                    "waktu_lapor": "01/02/2023 20:33:12",
                    "waktu_response": "01/02/2023 20:34:53",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 33908199,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhari",
                    "alamat_pelapor": "DN KOLOH PETUNG TIMUK No. RT.0 RW.0",
                    "no_telp_pelapor": "6283129002999",
                    "keterangan_pelapor": "gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107806",
                    "waktu_lapor": "01/02/2023 20:33:25",
                    "waktu_response": "01/02/2023 21:03:30",
                    "waktu_recovery": "01/02/2023 21:34:17",
                    "durasi_response_time": 1805,
                    "durasi_recovery_time": 1847,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ria rahayu",
                    "alamat_pelapor": "DS PAGAR JAYA No.0 PAGARALAM",
                    "no_telp_pelapor": "6285839701085",
                    "keterangan_pelapor": "token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020107814",
                    "waktu_lapor": "01/02/2023 20:35:44",
                    "waktu_response": "01/02/2023 21:15:28",
                    "waktu_recovery": "01/02/2023 21:16:54",
                    "durasi_response_time": 2384,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nabila Setiyani",
                    "alamat_pelapor": "DS SUGIHWARAS No.- RT.0 RW.0 JENU",
                    "no_telp_pelapor": "6285732895094",
                    "keterangan_pelapor": "beli pulsa listrik di 2 tempat tapi belum bisa2, statusnya masih proses terus. apakah memang sedang ada gangguan?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020107815",
                    "waktu_lapor": "01/02/2023 20:35:51",
                    "waktu_response": "01/02/2023 20:57:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1292,
                    "durasi_recovery_time": 33906849,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Sudrajat",
                    "alamat_pelapor": "JL GAGAK LUMAYUNG No.0 RT.001 RW.11 GG HANAPI",
                    "no_telp_pelapor": "6287899737164",
                    "keterangan_pelapor": "MUTASI_K (G9923020188813:dibantu) - ngisi pulsa gagal sudah 3 kali ada tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5423020107817",
                    "waktu_lapor": "01/02/2023 20:36:13",
                    "waktu_response": "01/02/2023 20:36:35",
                    "waktu_recovery": "01/02/2023 20:37:15",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 40,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tibyani",
                    "alamat_pelapor": "JL APOLLO No.1 RT.001 RW.08 PAGEBANGAN",
                    "no_telp_pelapor": "6281128611898",
                    "keterangan_pelapor": "apakah bisa minta riwayat pembeliam token selama bulan januari?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107822",
                    "waktu_lapor": "01/02/2023 20:37:14",
                    "waktu_response": "01/02/2023 20:57:34",
                    "waktu_recovery": "01/02/2023 20:59:10",
                    "durasi_response_time": 1220,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhari",
                    "alamat_pelapor": "DN KOLOH PETUNG TIMUK No. RT.0 RW.0",
                    "no_telp_pelapor": "6283129002999",
                    "keterangan_pelapor": "gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107823",
                    "waktu_lapor": "01/02/2023 20:37:17",
                    "waktu_response": "01/02/2023 20:39:48",
                    "waktu_recovery": "01/02/2023 22:13:04",
                    "durasi_response_time": 151,
                    "durasi_recovery_time": 5596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji wahyu",
                    "alamat_pelapor": "PR GRAND BALARAJA BLOK D1 No.14 RT.0 RW.0 SOLEAR",
                    "no_telp_pelapor": "6285797158629",
                    "keterangan_pelapor": "tidak bisa di isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107824",
                    "waktu_lapor": "01/02/2023 20:37:26",
                    "waktu_response": "01/02/2023 20:40:55",
                    "waktu_recovery": "01/02/2023 20:53:47",
                    "durasi_response_time": 209,
                    "durasi_recovery_time": 772,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochammad Fahri suyuti",
                    "alamat_pelapor": "Belang RT 03 RW 04",
                    "no_telp_pelapor": "628993955653",
                    "keterangan_pelapor": "gagal saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020107829",
                    "waktu_lapor": "01/02/2023 20:38:48",
                    "waktu_response": "01/02/2023 21:06:51",
                    "waktu_recovery": "01/02/2023 22:46:11",
                    "durasi_response_time": 1683,
                    "durasi_recovery_time": 5960,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "loan tuluki",
                    "alamat_pelapor": "Jalan Komplexs Pengawu Indah",
                    "no_telp_pelapor": "6282190998500",
                    "keterangan_pelapor": "tidak mengisi token listrik. sudah 3 kali membeli token tapi gagal terus. mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107834",
                    "waktu_lapor": "01/02/2023 20:39:36",
                    "waktu_response": "01/02/2023 21:44:04",
                    "waktu_recovery": "01/02/2023 22:04:57",
                    "durasi_response_time": 3868,
                    "durasi_recovery_time": 1253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IYAT ",
                    "alamat_pelapor": "Jl.GUNUNG SINGGALANG DALAM  RT.06 RW.03 NO. 1 KEL. AMPANG KEC. KURANJI, KOTA PADANG ACUAN SETMPATNYA RUMAH KAYU ",
                    "no_telp_pelapor": "0811668484",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT LEBIH TAGIH. STAND AKHIR REK FEB 2023 = 47282, APP TGL 01 / 02 / 23 = 47755. SETEMPAT DIHUNI DAN BERPAGAR SERTA KWH METER DIJANGKAU OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5423020107840",
                    "waktu_lapor": "01/02/2023 20:40:07",
                    "waktu_response": "01/02/2023 22:01:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 4863,
                    "durasi_recovery_time": 33903022,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ferdi Yansyah",
                    "alamat_pelapor": "KP cengal rt 03 Rw 10 Desa puraseda Kecamatan Leuwiliang",
                    "no_telp_pelapor": "6285694915027",
                    "keterangan_pelapor": "MUTASI_K (G9923020188876:perlu penanganan petugas) - Token listrik tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5323020100884",
                    "waktu_lapor": "01/02/2023 20:40:10",
                    "waktu_response": "01/02/2023 21:07:53",
                    "waktu_recovery": "01/02/2023 21:26:22",
                    "durasi_response_time": 1663,
                    "durasi_recovery_time": 1109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01117288843",
                    "nama_pelapor": "IBU CIA LI PAU",
                    "alamat_pelapor": "JL KEBON KACANG 4 NO 78 RT10/5 KEL TANAH ABANG KEC KEBONKACANG KOTA JAKARTA PUSAT (DKT PASAT GANDARIA) ",
                    "no_telp_pelapor": "0213145105",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL SETELAH UPDATE VKRN-43. SISA STROOM 34.60 KWH (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020107843",
                    "waktu_lapor": "01/02/2023 20:40:28",
                    "waktu_response": "01/02/2023 20:40:50",
                    "waktu_recovery": "01/02/2023 20:41:28",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 38,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irvan",
                    "alamat_pelapor": "KP PASAR BUNDER No. RT.4 RW.6 TEGAL BUND",
                    "no_telp_pelapor": "6287820975014",
                    "keterangan_pelapor": "Jika ingin mengajukan tambah daya dari 1 fasa ke 3 fasa, apa saja syaratnya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107848",
                    "waktu_lapor": "01/02/2023 20:40:43",
                    "waktu_response": "01/02/2023 20:54:48",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 845,
                    "durasi_recovery_time": 33907004,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rosidi",
                    "alamat_pelapor": "DS JELBUDAN DASUK No. RT. 0 RW. 0",
                    "no_telp_pelapor": "6285963100817",
                    "keterangan_pelapor": "MUTASI_K (G9923020188809:periksa) - mohon bantuannya kelumeter keluar kata periksa dan nomor tempernya..ke WA saya 085963100817...ID 14432814029 sebelumnya trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020107849",
                    "waktu_lapor": "01/02/2023 20:40:58",
                    "waktu_response": "01/02/2023 20:56:20",
                    "waktu_recovery": "01/02/2023 21:00:28",
                    "durasi_response_time": 922,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kar Nadi",
                    "alamat_pelapor": "Kp.cikarang Rt.002 Rw.001",
                    "no_telp_pelapor": "6285778652128",
                    "keterangan_pelapor": "jumlah kwh yang tertera d kwh sama tagihan tidak sama. lebih tinggi tagihan d banding yang ter tera d kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107851",
                    "waktu_lapor": "01/02/2023 20:41:01",
                    "waktu_response": "01/02/2023 21:00:49",
                    "waktu_recovery": "01/02/2023 21:05:25",
                    "durasi_response_time": 1188,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Handi syah putra",
                    "alamat_pelapor": "DS SEI SILAU TIMUR DSN.I No.0 0",
                    "no_telp_pelapor": "6285358883649",
                    "keterangan_pelapor": "Token gagal di masukan padahal nomor token yang di masukan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020107855",
                    "waktu_lapor": "01/02/2023 20:41:29",
                    "waktu_response": "01/02/2023 21:07:23",
                    "waktu_recovery": "01/02/2023 21:48:14",
                    "durasi_response_time": 1554,
                    "durasi_recovery_time": 2451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "39120210198",
                    "alamat_pelapor": "jalan pulau mentawai",
                    "no_telp_pelapor": "6281242384620",
                    "keterangan_pelapor": "Mohon kirim kode clear temper",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POSO"
                },
                {
                    "no_laporan": "K5423020107858",
                    "waktu_lapor": "01/02/2023 20:41:47",
                    "waktu_response": "01/02/2023 20:56:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 861,
                    "durasi_recovery_time": 33906924,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "PURWANTO",
                    "alamat_pelapor": "Jl. H. Mahir Gg. Swadaya No.57",
                    "no_telp_pelapor": "6289612703504",
                    "keterangan_pelapor": "MUTASI_K (G9923020188842:meter rusak sarang semut) - tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107862",
                    "waktu_lapor": "01/02/2023 20:42:14",
                    "waktu_response": "01/02/2023 20:49:41",
                    "waktu_recovery": "01/02/2023 20:51:44",
                    "durasi_response_time": 447,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP STEVEN",
                    "alamat_pelapor": "JL. TUNAS HARAPAN KOMPLEK GREEN THR 1 // SEBRANG DEPOT AIR MURNI WATER,, PAL IX, KEC. SUNGAI KAKAP, KABUPATEN KUBU RAYA, KALIMANTAN BARAT 78114",
                    "no_telp_pelapor": "081253631298",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB RIT/2200 NOMER AGENDA211009912211016612 NO REGISTER2110012076045 BP LUNAS PADA TGL (03/11/2022 ,TGL 20/01/23 PELANGGAN SUDAH DIHUB PELANGGAN MELEWATI WA DAN DINFOKAN BLM TERSEDIA MATERIAL DAN AKAN DIREALISASI LEPAS BULAN , NAMUN HINGGA SAAT INI BELUM REALISASI. TERKAIT K5123013000340 STATUS BATAL DAN MUTASI TANPA PENANGANAN. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5223020101799",
                    "waktu_lapor": "01/02/2023 20:42:30",
                    "waktu_response": "01/02/2023 21:23:59",
                    "waktu_recovery": "02/02/2023 09:19:45",
                    "durasi_response_time": 2489,
                    "durasi_recovery_time": 42946,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "52269",
                    "nama_pelapor": "BP. ILHAM",
                    "alamat_pelapor": "JL.KEBON BAWANG 1 NO 42 RT 08 RW 07 KELURAHAN KEBON BAWANG , KECAMATAN TANJUNG PRIUK JAKARTA UTARA",
                    "no_telp_pelapor": "085366781266",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL. PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 01/02/2023 SEBESAR RP. 100.000,- DENGAN NOMOR TOKEN 34140832151231014596  DAN SISA KWH 82,69 ",
                    "media": "Live Chat Website",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020107868",
                    "waktu_lapor": "01/02/2023 20:43:18",
                    "waktu_response": "01/02/2023 21:02:17",
                    "waktu_recovery": "02/02/2023 06:42:09",
                    "durasi_response_time": 1139,
                    "durasi_recovery_time": 34792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ramadani",
                    "alamat_pelapor": "TAMAN PBA",
                    "no_telp_pelapor": "6282361993701",
                    "keterangan_pelapor": "kWh di tagihan berbeda dengan yang dimeteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020107869",
                    "waktu_lapor": "01/02/2023 20:43:18",
                    "waktu_response": "01/02/2023 21:05:34",
                    "waktu_recovery": "01/02/2023 21:07:50",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Darsa",
                    "alamat_pelapor": "KP CIKANDE No. RT.3 RW.5 CIKANDE",
                    "no_telp_pelapor": "6283823295817",
                    "keterangan_pelapor": "Isi Token gagal terus padahal nomor nya udah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107871",
                    "waktu_lapor": "01/02/2023 20:43:41",
                    "waktu_response": "01/02/2023 20:56:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 747,
                    "durasi_recovery_time": 33906924,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "M aditya riski rizani",
                    "alamat_pelapor": "jl manjuhan vb no 1 rt 05 rw no 6",
                    "no_telp_pelapor": "6281528460665",
                    "keterangan_pelapor": "MUTASI_K (G9923020188811:token gagal) - saat pengisian token selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA BARAT"
                },
                {
                    "no_laporan": "K5423020107880",
                    "waktu_lapor": "01/02/2023 20:45:51",
                    "waktu_response": "01/02/2023 20:46:13",
                    "waktu_recovery": "01/02/2023 20:46:55",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA",
                    "alamat_pelapor": "KP SEMAMPIR TIMUR No.7 RT.003 RW.04 SEMAMPIR",
                    "no_telp_pelapor": "62895393715007",
                    "keterangan_pelapor": "SAYA INGIN MENEBANG POHON DEPAN RUMAH SAYA TETAPI ADA KABEL LISTRIK DI DEKATNYA, MOHON ARAHANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107882",
                    "waktu_lapor": "01/02/2023 20:46:02",
                    "waktu_response": "01/02/2023 21:03:42",
                    "waktu_recovery": "01/02/2023 21:32:57",
                    "durasi_response_time": 1060,
                    "durasi_recovery_time": 1755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RINANTO",
                    "alamat_pelapor": "JL BENGKONG 10     RT-4 / RW-3 CLUSTER MAHARANI  NO 2 TENGAH KEL PADURENAN KEC MUSTIKA JAYA KOTA BEKASI JABAR",
                    "no_telp_pelapor": "081294291079",
                    "keterangan_pelapor": "pelanggan tidak dapat input token setelah update VKRN 43.SISA 13.95 KWH \\nNO TOKEN 2675 4804 2770 1383 6362",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107883",
                    "waktu_lapor": "01/02/2023 20:46:08",
                    "waktu_response": "01/02/2023 20:50:08",
                    "waktu_recovery": "01/02/2023 21:08:16",
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 1088,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0077976",
                    "nama_pelapor": "BP TIRTA",
                    "alamat_pelapor": "DUSUN PATEGUHAN RT 1 RW 6 TAWANGREJO PANDAAN PASURUAN JAWA TIMUR",
                    "no_telp_pelapor": "08971606117",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 23049, ST APP BERDASARKAN ACMT FEBRUARI 2023 = 23036. REK (BELUM DILUNASI). (PERSIL DIHUNI, BERPAGAR DAN TERKUNCI, KWH METER SULIT DIJANGKAU DARI LUAR PAGAR, DAN PETUGAS TIDAK RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020107885",
                    "waktu_lapor": "01/02/2023 20:46:40",
                    "waktu_response": "01/02/2023 21:57:36",
                    "waktu_recovery": "01/02/2023 22:37:32",
                    "durasi_response_time": 4256,
                    "durasi_recovery_time": 2396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ridho",
                    "alamat_pelapor": "Jl. Lingkar Barat 1 No.338",
                    "no_telp_pelapor": "6282372260216",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5423020107886",
                    "waktu_lapor": "01/02/2023 20:46:42",
                    "waktu_response": "01/02/2023 20:56:07",
                    "waktu_recovery": "01/02/2023 21:00:29",
                    "durasi_response_time": 565,
                    "durasi_recovery_time": 262,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febri Hastono",
                    "alamat_pelapor": "JL SANCANG DALAM No.0 RT.3 RW.7 KP BABAKAN",
                    "no_telp_pelapor": "6285925109464",
                    "keterangan_pelapor": "pengajuan pasang baru belum ada realisasi nya 5382112142665\\n5382112142666\\n5382112142667\\n5382112142668 lokasi sudah mau di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020107888",
                    "waktu_lapor": "01/02/2023 20:47:10",
                    "waktu_response": "01/02/2023 21:13:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1576,
                    "durasi_recovery_time": 33905886,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "desi eka natalia",
                    "alamat_pelapor": "jl.kimerogan lrg.sailun rt.17 rw.04 ",
                    "no_telp_pelapor": "6282177755270",
                    "keterangan_pelapor": "MUTASI_K (G9923020188830:alig gangguan) - tombol kwh meter token tak bisa di pencet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020107890",
                    "waktu_lapor": "01/02/2023 20:47:23",
                    "waktu_response": "01/02/2023 21:02:25",
                    "waktu_recovery": "01/02/2023 21:33:58",
                    "durasi_response_time": 902,
                    "durasi_recovery_time": 1893,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iin haryati",
                    "alamat_pelapor": "PS PASAR BARU RT.8 No.0 RT. RW.",
                    "no_telp_pelapor": "628819737042",
                    "keterangan_pelapor": "Pengisian token listrik yg selalu gagal  / LAPORAN DI ALIHKAN KE NO LAPOR G5123020102555 (CC.51.LUTHFI ) ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107894",
                    "waktu_lapor": "01/02/2023 20:48:10",
                    "waktu_response": "01/02/2023 20:50:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 33907245,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "subagdi parwanta",
                    "alamat_pelapor": "belan 01/04 ",
                    "no_telp_pelapor": "62895391835449",
                    "keterangan_pelapor": "MUTASI_K (G9923020288941:perlu pengecekan petugas ) - pulsa tidak berkurang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020107895",
                    "waktu_lapor": "01/02/2023 20:48:24",
                    "waktu_response": "01/02/2023 20:52:29",
                    "waktu_recovery": "01/02/2023 22:47:44",
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 6915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kumini asih",
                    "alamat_pelapor": "kp kadu sangereng RT 003 RW 001 no 182 desa bunder kec Cikupa tangerang",
                    "no_telp_pelapor": "6285219496333",
                    "keterangan_pelapor": "sudah membeli pulsa listrik tp SDH beberapa kali dimasukkan ttp gagal,mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107897",
                    "waktu_lapor": "01/02/2023 20:48:35",
                    "waktu_response": "01/02/2023 20:57:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 507,
                    "durasi_recovery_time": 33906870,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imanuel Andi",
                    "alamat_pelapor": "Jln Amnuban RT 21/RW 05",
                    "no_telp_pelapor": "6281237660400",
                    "keterangan_pelapor": "MUTASI_K (G9923020188812:pemeriksaan ) - Beli token di ATM tapi struk pembelian tidak keluar sehingga tidak bisa diketahui nomor tokennya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020107898",
                    "waktu_lapor": "01/02/2023 20:48:39",
                    "waktu_response": "01/02/2023 21:02:54",
                    "waktu_recovery": "01/02/2023 21:08:16",
                    "durasi_response_time": 855,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki handayani",
                    "alamat_pelapor": "pondok Zul yahri ",
                    "no_telp_pelapor": "6285774830911",
                    "keterangan_pelapor": "pembatalan pemasangan dan pengajuan pengembalian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020107906",
                    "waktu_lapor": "01/02/2023 20:49:24",
                    "waktu_response": "01/02/2023 21:07:15",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1071,
                    "durasi_recovery_time": 33906257,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Husnol Yakin",
                    "alamat_pelapor": "luwehilir",
                    "no_telp_pelapor": "6285849903060",
                    "keterangan_pelapor": "MUTASI_K (G9923020188891:Gangguan) - periksa di kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA TEWEH"
                },
                {
                    "no_laporan": "K5423020107912",
                    "waktu_lapor": "01/02/2023 20:50:17",
                    "waktu_response": "01/02/2023 21:19:38",
                    "waktu_recovery": "01/02/2023 21:56:05",
                    "durasi_response_time": 1761,
                    "durasi_recovery_time": 2187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fauzi Adha S",
                    "alamat_pelapor": "JL ZAMRUD SEL I10 No.27 RT.000 RW.00 LEGENDA",
                    "no_telp_pelapor": "6281319279571",
                    "keterangan_pelapor": "layar/display pada perangkat meteran mati total,tetapi listrik masih tetap menyala, hanya tidak bisa melihat sisa pulsa/token.\\nperkiraan penggantian unit baru, terimakasiii pelayanan nya¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5523020100900",
                    "waktu_lapor": "01/02/2023 20:50:26",
                    "waktu_response": "01/02/2023 21:30:24",
                    "waktu_recovery": "01/02/2023 22:29:03",
                    "durasi_response_time": 2398,
                    "durasi_recovery_time": 3519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU KRISTINA ",
                    "alamat_pelapor": "JL GG PANDAN 2 RT11/5 NO 49 G KEL KEDOYA SELATAN KEC KEBON JERUK KOTA JAKBAR ",
                    "no_telp_pelapor": "087884616652",
                    "keterangan_pelapor": "TGL31/01/2023  REK JAN 2023TELAH DILUNASI CREDIVO, NAMUN TGL 01/02/2023 PETUGAS SALAH MELAKUKAN PEMUTUSAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020107913",
                    "waktu_lapor": "01/02/2023 20:50:19",
                    "waktu_response": "01/02/2023 21:22:38",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1939,
                    "durasi_recovery_time": 33905334,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "henda furnama",
                    "alamat_pelapor": "kp manglid rt 01 rw 03 ",
                    "no_telp_pelapor": "6285861423613",
                    "keterangan_pelapor": "MUTASI_K (G9923020188845:tindak lanjut yantek) - token tidak masuk selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAJA"
                },
                {
                    "no_laporan": "K5423020107914",
                    "waktu_lapor": "01/02/2023 20:50:19",
                    "waktu_response": "01/02/2023 20:50:40",
                    "waktu_recovery": "01/02/2023 20:51:14",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 34,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL MARJUKI",
                    "alamat_pelapor": "PR LAUREL 2 No.21 RT.0 RW.0 CIBEBER",
                    "no_telp_pelapor": "6282236668700",
                    "keterangan_pelapor": "gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107915",
                    "waktu_lapor": "01/02/2023 20:50:20",
                    "waktu_response": "01/02/2023 20:51:50",
                    "waktu_recovery": "02/02/2023 05:10:47",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 29937,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RASYIDI",
                    "alamat_pelapor": "JL PER DT BANDARA P BLK XXIII NO8",
                    "no_telp_pelapor": "6281282486837",
                    "keterangan_pelapor": "tidak bisa d proses tambah daya mohon d bantu terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107918",
                    "waktu_lapor": "01/02/2023 20:50:39",
                    "waktu_response": "01/02/2023 21:00:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 570,
                    "durasi_recovery_time": 33906683,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Hendra",
                    "alamat_pelapor": "JL SAPUJAGAT No.11 RT.3 RW.9 CIBEUNYING",
                    "no_telp_pelapor": "6281775474033",
                    "keterangan_pelapor": "MUTASI_K (G9923020188820:padam) - kode token tidak bisa aktip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020107921",
                    "waktu_lapor": "01/02/2023 20:51:11",
                    "waktu_response": "01/02/2023 20:56:16",
                    "waktu_recovery": "01/02/2023 21:30:53",
                    "durasi_response_time": 305,
                    "durasi_recovery_time": 2077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukminin",
                    "alamat_pelapor": "JL RATNA JATIASIH No.70 RT.3 RW.2 JATIKRAMAT",
                    "no_telp_pelapor": "6283146076794",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107924",
                    "waktu_lapor": "01/02/2023 20:52:16",
                    "waktu_response": "01/02/2023 20:58:38",
                    "waktu_recovery": "01/02/2023 21:03:58",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bojodaniel Bojodaniel",
                    "alamat_pelapor": "paliboo",
                    "no_telp_pelapor": "6281237323260",
                    "keterangan_pelapor": "tidak bisa mengisi Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALABAHI"
                },
                {
                    "no_laporan": "K5323020100894",
                    "waktu_lapor": "01/02/2023 20:52:27",
                    "waktu_response": "01/02/2023 20:53:19",
                    "waktu_recovery": "01/02/2023 21:52:46",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 3567,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILLY SIAHAAN",
                    "alamat_pelapor": "JL MUJAIR RAYA NO.19 KEL.BAMBU APUS KEC.PAMULANG KOTA TANGSEL",
                    "no_telp_pelapor": "082155479076",
                    "keterangan_pelapor": "TUNGGAKAN REK JANUARI 2023 BERIKUT BK SUDAH DILUNASI PADA TGL 31/01/2023 VIA BANK MANDIRI. MOHON PTL SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107926",
                    "waktu_lapor": "01/02/2023 20:52:43",
                    "waktu_response": "01/02/2023 20:58:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 33906801,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHMA FAUZIAH",
                    "alamat_pelapor": "perum cisalak blok 1 no 32",
                    "no_telp_pelapor": "6282131055290",
                    "keterangan_pelapor": "MUTASI_K (G9923020188817:GAGAL INPUT TOKEN) - tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107931",
                    "waktu_lapor": "01/02/2023 20:53:12",
                    "waktu_response": "01/02/2023 21:14:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1306,
                    "durasi_recovery_time": 33905794,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "konter usup",
                    "alamat_pelapor": "JL P SINGKEP GNUNG LANGGAR No.0 RT.0 RW.0 SABAH BALA",
                    "no_telp_pelapor": "6285377663360",
                    "keterangan_pelapor": "MUTASI_K (G9923020188832:Tolong ke lokasi untuk selesaikan) - gagal token\\n5079-0884-1773-2970-3063/MARTUTI/R1M/900VA/13.5KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020107933",
                    "waktu_lapor": "01/02/2023 20:53:39",
                    "waktu_response": "01/02/2023 20:58:48",
                    "waktu_recovery": "01/02/2023 21:10:50",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Awal Sofyan",
                    "alamat_pelapor": "KP CIJERAH No.0 RT.4 RW.4 TANI MULYA",
                    "no_telp_pelapor": "6281394430413",
                    "keterangan_pelapor": "tidak bisa masukan pulda token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020107939",
                    "waktu_lapor": "01/02/2023 20:54:45",
                    "waktu_response": "01/02/2023 20:58:26",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 33906786,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "jejen jenal",
                    "alamat_pelapor": "KP GUJUHUNUNG T No. RT.4 RW.8",
                    "no_telp_pelapor": "6281904218910",
                    "keterangan_pelapor": "MUTASI_K (G9923020188819:GAGAL ISI TOKEN) - sudah membeli pulsa listrik via counter, sudah keluar token dimasukan gagal terus padahal sudah mengisi dengan benar listrik tidak mengisi mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107940",
                    "waktu_lapor": "01/02/2023 20:55:07",
                    "waktu_response": "01/02/2023 21:16:04",
                    "waktu_recovery": "01/02/2023 22:24:14",
                    "durasi_response_time": 1257,
                    "durasi_recovery_time": 4090,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": "KP PEUSAR BINONG CRG NO 52   RT-9 / RW-1 JLN PRAMITA 1 KEL BINONG  KEC CURUG KAB TANGERANG\\nCUAN LOKASI DEKAT POSPOL TAMAN UBUD ",
                    "no_telp_pelapor": "081299778400",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 260 KWH \\nYBS MENGHUBUNGI KEMBALI // CC.54.NANDI 12G0OQZ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107947",
                    "waktu_lapor": "01/02/2023 20:56:41",
                    "waktu_response": "01/02/2023 20:59:16",
                    "waktu_recovery": "01/02/2023 22:37:39",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 5903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adillah Firly",
                    "alamat_pelapor": "Jalan Raya Kuta Bumi No. BL B10/ 79",
                    "no_telp_pelapor": "6285714488370",
                    "keterangan_pelapor": "maaf min, kok tiba2 listrik saya pemakaian kwh nya tinggi banget ya? padahal saya pake listrik tuh normal2 aja kek biasanya. kok malah bulan ini melonjak sekali… kemarin yg nyatet meteran listrik orang baruuu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100904",
                    "waktu_lapor": "01/02/2023 20:57:50",
                    "waktu_response": "01/02/2023 21:14:48",
                    "waktu_recovery": "01/02/2023 21:30:42",
                    "durasi_response_time": 1018,
                    "durasi_recovery_time": 954,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUSNI",
                    "alamat_pelapor": "JL KRAMAT 2 NO14 RT05/10 KEL LUBANG BUAYA KEC CIPAYUNG JAKTIM LOKASI; DIDEKAT GOR MUTIARA UNGU ",
                    "no_telp_pelapor": "081399729151",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR , DENGAN ALASAN : RENOVASI RUMAH \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107960",
                    "waktu_lapor": "01/02/2023 20:58:24",
                    "waktu_response": "01/02/2023 21:12:54",
                    "waktu_recovery": "01/02/2023 21:21:24",
                    "durasi_response_time": 870,
                    "durasi_recovery_time": 510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ngadiman",
                    "alamat_pelapor": "DK SEMAK KARANGMOJO WERU No. RT.2 RW.7",
                    "no_telp_pelapor": "6281466761766",
                    "keterangan_pelapor": "apakah bisa migrasi dari prabayar ke paskabayar..terimksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5423020107964",
                    "waktu_lapor": "01/02/2023 20:58:39",
                    "waktu_response": "01/02/2023 21:26:40",
                    "waktu_recovery": "01/02/2023 21:33:47",
                    "durasi_response_time": 1681,
                    "durasi_recovery_time": 427,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ASRIADI",
                    "alamat_pelapor": "PR BTN FUAD ARAFAH No.0 RT.0 RW.0 BINTARORE",
                    "no_telp_pelapor": "6285255154772",
                    "keterangan_pelapor": "no id pelanggan salah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5323020100898",
                    "waktu_lapor": "01/02/2023 20:59:04",
                    "waktu_response": "01/02/2023 21:10:40",
                    "waktu_recovery": "01/02/2023 21:34:42",
                    "durasi_response_time": 696,
                    "durasi_recovery_time": 1442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010723615",
                    "nama_pelapor": "BP GUNAWAN",
                    "alamat_pelapor": "JL.   MELATI I  NO. 23 RT0/0 JL. GRAHA RANCAMANYAR KEL. RANCAMANYAR KEC. BALEENDAH KAB. BANDUNG ",
                    "no_telp_pelapor": "081224662478",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KWH METER    KARENA PELANGGAN SEDANG MERENOVASI RUMAH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5423020107970",
                    "waktu_lapor": "01/02/2023 20:59:54",
                    "waktu_response": "01/02/2023 21:04:40",
                    "waktu_recovery": "01/02/2023 21:33:02",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 1702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007119858",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL SWADAYA NO. 97 RT. 3/1 KP BABAKAN KEL MUSTIKASARI KEC MUSTIKAJAYA KOTA BEKASI // DEKAT LAPANGAN BOLA ",
                    "no_telp_pelapor": "081210574580",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. SETEMPAT SEDANG RENOVASI PEMOHON SELAKU PEMILIK BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107973",
                    "waktu_lapor": "01/02/2023 21:00:36",
                    "waktu_response": "01/02/2023 21:40:20",
                    "waktu_recovery": "02/02/2023 07:23:34",
                    "durasi_response_time": 2384,
                    "durasi_recovery_time": 34994,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SURYATI",
                    "alamat_pelapor": "KK RUKO BULEVAR HIJAU RAYA BLOK C-1 NO 38B - 38C KEL PEJUANG KEC MEDAN SATRIA KOTA BEKASI LOKASI RUKO TOKO OMEGA DEKAT PATUNG BURUNG",
                    "no_telp_pelapor": "0811107560",
                    "keterangan_pelapor": "TERKAIT TGL 26/1/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG. K5423013109580. HINGGA SAAT BELUM ADA PENANGANAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020107977",
                    "waktu_lapor": "01/02/2023 21:02:26",
                    "waktu_response": "01/02/2023 21:41:56",
                    "waktu_recovery": "01/02/2023 22:05:10",
                    "durasi_response_time": 2370,
                    "durasi_recovery_time": 1394,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Heri gunawan",
                    "alamat_pelapor": "jl.sukakarya GG.appolo",
                    "no_telp_pelapor": "6285837067839",
                    "keterangan_pelapor": "nomor token benar saat di isi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020107983",
                    "waktu_lapor": "01/02/2023 21:03:21",
                    "waktu_response": "01/02/2023 21:07:49",
                    "waktu_recovery": "01/02/2023 21:14:35",
                    "durasi_response_time": 268,
                    "durasi_recovery_time": 406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad sutisna",
                    "alamat_pelapor": "JL LARA SANTANG No.19 RT.002 RW.16 TANI MULYA",
                    "no_telp_pelapor": "6289603568840",
                    "keterangan_pelapor": "asalamualaikum.... pa maaf mau minta kode unyuk masukin token, karna d meteran ad tulisan periksa. mkasih sebelumnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020107984",
                    "waktu_lapor": "01/02/2023 21:03:26",
                    "waktu_response": "01/02/2023 21:28:59",
                    "waktu_recovery": "02/02/2023 07:30:02",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 36063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Yasfar S",
                    "alamat_pelapor": "KK BLOK E06 No.010",
                    "no_telp_pelapor": "6282248888945",
                    "keterangan_pelapor": "kWh dirumah saya pada saat memasukkan kode,tertulis (Terpakai) padahal token baru dibeli.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5323020100901",
                    "waktu_lapor": "01/02/2023 21:04:29",
                    "waktu_response": "01/02/2023 21:12:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 33905921,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000000349137",
                    "nama_pelapor": "IBU LANI",
                    "alamat_pelapor": "JL KESAMBI NO 171 RT 2 RW6 KEL KESAMBI KEC KESAMBI KOTA CIREBON ",
                    "no_telp_pelapor": "08122079581",
                    "keterangan_pelapor": "MUTASI_K (G9923020188855:EKS KRN) - TIDAK BISA INPUT TOKEN (GAGAL) SUDAH UPDATE VKRN 43. PTL MENYALA. SISA 55.42 KWH\\nNO TOKEN 2276 4587 2648 3058 0868",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020107987",
                    "waktu_lapor": "01/02/2023 21:04:46",
                    "waktu_response": "01/02/2023 21:13:52",
                    "waktu_recovery": "01/02/2023 21:34:10",
                    "durasi_response_time": 546,
                    "durasi_recovery_time": 1218,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alif wahyudi",
                    "alamat_pelapor": "JL PEMUDA No.B RT.10 MANGGAR",
                    "no_telp_pelapor": "6281350390659",
                    "keterangan_pelapor": "meteran tidak bisa menerima kode token dengan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107988",
                    "waktu_lapor": "01/02/2023 21:04:57",
                    "waktu_response": "01/02/2023 21:55:07",
                    "waktu_recovery": "01/02/2023 22:21:07",
                    "durasi_response_time": 3010,
                    "durasi_recovery_time": 1560,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "shofia lathifa ihsani",
                    "alamat_pelapor": "JL WUNGU RT.0 RW.0 GUMILIR",
                    "no_telp_pelapor": "6285740219155",
                    "keterangan_pelapor": "kabel diatas genteng terlalu kebawah, minta tolong dibenerin",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5223020101823",
                    "waktu_lapor": "01/02/2023 21:06:14",
                    "waktu_response": "01/02/2023 21:08:01",
                    "waktu_recovery": "01/02/2023 21:12:10",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14020162583",
                    "nama_pelapor": "IBU NOVIA,",
                    "alamat_pelapor": "KP RAWAHINGKIK RT 02/RW 08, CILEUNGSI-BOGOR.",
                    "no_telp_pelapor": "085156164124",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL TIDAK PADAM DENGAN SISA KWH 2210.",
                    "media": "Email",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5323020100902",
                    "waktu_lapor": "01/02/2023 21:06:42",
                    "waktu_response": "01/02/2023 21:08:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 33906181,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "000000000000000006944803",
                    "nama_pelapor": "IBU DESANTI",
                    "alamat_pelapor": "JL BANGBAYANG NO. 38 RT. 4/9 KEL SEKELOA KEC. COBLONG, KOTA BANDUNG",
                    "no_telp_pelapor": "081220757566",
                    "keterangan_pelapor": "MUTASI_K (G9923020188826:kct) - SISA TOKEN SAAT INI 18,5 KWH. TIDAK BISA INPUT TOKEN TERKAIT UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020107992",
                    "waktu_lapor": "01/02/2023 21:06:40",
                    "waktu_response": "01/02/2023 21:09:46",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 186,
                    "durasi_recovery_time": 33906106,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Shobirin",
                    "alamat_pelapor": "DN KAWALU No. RT.3 RW.7 TALAGASARI",
                    "no_telp_pelapor": "6285624018069",
                    "keterangan_pelapor": "MUTASI_K (G9923020188827:TOKEN GAGAL MASUK) - token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020107993",
                    "waktu_lapor": "01/02/2023 21:06:57",
                    "waktu_response": "01/02/2023 21:20:37",
                    "waktu_recovery": "01/02/2023 21:23:24",
                    "durasi_response_time": 820,
                    "durasi_recovery_time": 167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfan setiawan",
                    "alamat_pelapor": "KP CIKANDANG KAPLING, CIMAREME No.0 RT.5 RW.7 NGAMPRAH",
                    "no_telp_pelapor": "6283829965921",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5523020100913",
                    "waktu_lapor": "01/02/2023 21:08:02",
                    "waktu_response": "01/02/2023 21:16:45",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 523,
                    "durasi_recovery_time": 33905687,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AKMONE ",
                    "alamat_pelapor": "JL JILUPANG KP BARENGKOK RT3/3 NO KEL SOLEAR KEC - KAB TANGERANG LOKASI WARUNG LIMA SAUDARA ",
                    "no_telp_pelapor": "087889857062",
                    "keterangan_pelapor": "MUTASI_K (G9923020188915:bukqn kct) - 1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA TERTERA GAGAL. SETELAH UPDATE VKRN 43 DENGAN SISA KWH =295 NO TOKEN 2643 9996 7994 4455 9601 DAN 7038 4703 8923 7228 1050",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107995",
                    "waktu_lapor": "01/02/2023 21:08:18",
                    "waktu_response": "01/02/2023 21:10:06",
                    "waktu_recovery": "02/02/2023 01:59:36",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 17370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Mujahidin Achmad Akbar",
                    "alamat_pelapor": "JL ADIUTOMO No. RT. 0 RW. 0 ARDIREJO",
                    "no_telp_pelapor": "6283835949684",
                    "keterangan_pelapor": "MCB berasap dan panas Pak. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020107996",
                    "waktu_lapor": "01/02/2023 21:08:29",
                    "waktu_response": "01/02/2023 21:09:42",
                    "waktu_recovery": "01/02/2023 21:24:53",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifaldi Wahyuda",
                    "alamat_pelapor": "JL POROS TINGGEDE No.07",
                    "no_telp_pelapor": "6282271287799",
                    "keterangan_pelapor": "sudah membeli pulsa listrik pengisian token selalu gagal,padahal sudah mengisi token dengan benar,listrik tidak mengisi,mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107997",
                    "waktu_lapor": "01/02/2023 21:08:31",
                    "waktu_response": "01/02/2023 21:24:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 966,
                    "durasi_recovery_time": 33905215,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENGKY SETIAWAN",
                    "alamat_pelapor": "Dsn pelem rt3 rw 2 no54",
                    "no_telp_pelapor": "6281914800048",
                    "keterangan_pelapor": "MUTASI_K (G9923020288975:gangguan) - Token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K5523020100916",
                    "waktu_lapor": "01/02/2023 21:09:10",
                    "waktu_response": "01/02/2023 21:13:28",
                    "waktu_recovery": "01/02/2023 21:21:55",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADITYA",
                    "alamat_pelapor": "JL CARTENZ II PR THE PALM RESIDENCE BLOK D 21 NO 11 KEL SRI AMUR KEC TAMBUN UTARA KAB BEKASI",
                    "no_telp_pelapor": "6285894138958",
                    "keterangan_pelapor": "MOHON DIBANTU REALISASI BESOK , TERKAIT PENGAJUAN PINDAH APP DENGAN NO REG 5373233024395 DAN 537321166988 SUDAH DILAKUKAN PEMBAYARAN TGL31/01/20223 , INFO PELANGGAN TUKANG SUDAH MENUNGGU UNTUK PENGERJAAN RENOVASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020107999",
                    "waktu_lapor": "01/02/2023 21:09:19",
                    "waktu_response": "01/02/2023 21:14:06",
                    "waktu_recovery": "01/02/2023 21:20:23",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karseno",
                    "alamat_pelapor": "jl Nurul yaqin",
                    "no_telp_pelapor": "6285718210494",
                    "keterangan_pelapor": "tidak bisa melakukan proses tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108002",
                    "waktu_lapor": "01/02/2023 21:09:46",
                    "waktu_response": "01/02/2023 21:14:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 33905830,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Tian",
                    "alamat_pelapor": "jln pangeran ratu rt03 rw09",
                    "no_telp_pelapor": "6281269162794",
                    "keterangan_pelapor": "knpa alamat meteran saya berubah ke desa perupitan, padahal kmarin alamatny sdh bnar di jln pangeran ratu 15ulu rt03 rw09",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5523020100917",
                    "waktu_lapor": "01/02/2023 21:09:51",
                    "waktu_response": "01/02/2023 21:13:17",
                    "waktu_recovery": "01/02/2023 21:30:36",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 1039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EMA",
                    "alamat_pelapor": "JL KEMANG SARI IV KAV AURI CLUSTER DIAMOND NO A RT-1 / RW-11 KEL JATI MAKMUR KEC PONDOK GEDE KOTA BEKASI LOKASI : BELAKANG SPBU",
                    "no_telp_pelapor": "02185508121",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 2691, NO TOKEN : -",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5223020101831",
                    "waktu_lapor": "01/02/2023 21:10:12",
                    "waktu_response": "01/02/2023 21:37:35",
                    "waktu_recovery": "02/02/2023 06:42:02",
                    "durasi_response_time": 1643,
                    "durasi_recovery_time": 32667,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR ",
                    "alamat_pelapor": "JL SUMATERA 1 PR NUSANTARA SUMATERA BLOK D NO 13 RT 4/RW 4 KEL SIALANG SAKTI KEC TENAYAN RAYA PEKANBARU >> DAERAH JALAN SUMATERA  ",
                    "no_telp_pelapor": "082382239412",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 70.9 KWH (VKRN 43) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5223020101834",
                    "waktu_lapor": "01/02/2023 21:11:35",
                    "waktu_response": "01/02/2023 21:31:01",
                    "waktu_recovery": "01/02/2023 22:29:12",
                    "durasi_response_time": 1166,
                    "durasi_recovery_time": 3491,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SHINTYA WATI",
                    "alamat_pelapor": "JL ADHI KARYA NO 23 RT 7/5 KEDOYA SELATAN KEBON JERUK JAKARTA BARAT",
                    "no_telp_pelapor": "089653830053",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223020100927 STATUS SELESAI SESUAI INFORMASI PELANGGAN TELAH DIHUBUNGI PETUGAS DIMINTA DATANG LANGSUNG KE UNIT SETEMPAT UNTUK MELAKUKAN PELUNASAN NAMUN PELANGGAN BERKEBERATAN UNTUK DATANG KE UNIT DIKARENAKAN PELANGGAN SIBUK DAN BEKERJA. PELANGGAN MEMINTA UNTUK DIKONFIRMASI PERIHAL PEMBAYARAN TANPA DATANG KE UNIT",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020108014",
                    "waktu_lapor": "01/02/2023 21:12:04",
                    "waktu_response": "01/02/2023 21:15:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 188,
                    "durasi_recovery_time": 33905780,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rizqi",
                    "alamat_pelapor": "JL SUKARDI HAMDANI No.0 RT.0 RW.0 GEDONG MEN",
                    "no_telp_pelapor": "62895378250200",
                    "keterangan_pelapor": "MUTASI_K (G9923020188833:Tolong ke lokasi untuk selesaikan) - input token PLN gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020108015",
                    "waktu_lapor": "01/02/2023 21:12:36",
                    "waktu_response": "01/02/2023 21:13:47",
                    "waktu_recovery": "01/02/2023 21:16:41",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001160269",
                    "nama_pelapor": "BP TIDO",
                    "alamat_pelapor": "JLN KELAPA NUNGGAL BOJONG KK GRAND KAHURIPAN 3 KD 24 KEL /KEC KELAPA NUNGGAL KAB BOGOR ",
                    "no_telp_pelapor": "081381636443",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN MELAPOR TIDAK DAPAT PEMBELIAN TOKEN PADA DATA P2PST BLOKING PEMBELIAN DAN PADA AP2T TERDAPAT Blocking dikarenakan Piutang PELANGGAN MENGINGIN NO REGISTER BLOKING TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020108019",
                    "waktu_lapor": "01/02/2023 21:13:21",
                    "waktu_response": "01/02/2023 21:14:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 33905851,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "wiwit widia",
                    "alamat_pelapor": "KP BABAKAN JATI No. RT.0 RW.0 MULYASARI",
                    "no_telp_pelapor": "6285223756516",
                    "keterangan_pelapor": "MUTASI_K (G9923020188869:ISI TOKEN GAGAL) - token tidak bisa di isi di layar kwh muncul tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020108020",
                    "waktu_lapor": "01/02/2023 21:13:34",
                    "waktu_response": "01/02/2023 21:38:45",
                    "waktu_recovery": "02/02/2023 09:28:55",
                    "durasi_response_time": 1511,
                    "durasi_recovery_time": 42610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung setijoko",
                    "alamat_pelapor": "Jl. Selat Halmahera No.12",
                    "no_telp_pelapor": "6281212483903",
                    "keterangan_pelapor": "pulsa token gagal masuk terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5523020100920",
                    "waktu_lapor": "01/02/2023 21:13:39",
                    "waktu_response": "01/02/2023 22:10:37",
                    "waktu_recovery": "01/02/2023 22:16:51",
                    "durasi_response_time": 3418,
                    "durasi_recovery_time": 374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU NOVIASARI  / BP FADRI ",
                    "alamat_pelapor": " JL JELAMBAR  BARU GG III NO.37  A RT14/RW07 KEC GROGOL PETAMBURAN KEL JELAMBAR  KOTA JAKARTA BARAT   \\n",
                    "no_telp_pelapor": "02121199414",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JANUARI 2023 = 78228 TELAH DILUNASI, STAND APP TGL  01/02/2023 = 78164 RUMAH KOSONG PADA SIANG HARI ( BEKERJA ) DAN PAGAR TERKUNCI. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108022",
                    "waktu_lapor": "01/02/2023 21:13:44",
                    "waktu_response": "01/02/2023 21:33:09",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1165,
                    "durasi_recovery_time": 33904703,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra Yunal",
                    "alamat_pelapor": "JL CIK DITIRO No. RT.0 RW.0",
                    "no_telp_pelapor": "6285365620415",
                    "keterangan_pelapor": "MUTASI_K (G9923020188850:mohon ditindaklanjuti) - NCB KWH LOW",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKINANG"
                },
                {
                    "no_laporan": "K5423020108023",
                    "waktu_lapor": "01/02/2023 21:14:02",
                    "waktu_response": "01/02/2023 21:15:57",
                    "waktu_recovery": "01/02/2023 22:45:23",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 5366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fandi achmad",
                    "alamat_pelapor": "JL JL UTAN KAYU NO103",
                    "no_telp_pelapor": "6283119213005",
                    "keterangan_pelapor": "mau merubah nama pelanggan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020108027",
                    "waktu_lapor": "01/02/2023 21:15:16",
                    "waktu_response": "01/02/2023 21:16:51",
                    "waktu_recovery": "01/02/2023 21:57:10",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 2419,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ANI ",
                    "alamat_pelapor": "RUMAH SUSUN KELENDER BLOK 71 NO 15 KEC DUREN SAWIT KEL MALAKASARI ACUAN : DEKAT BUARAN PLAZA / STASIUN BUARAN ",
                    "no_telp_pelapor": "082120474046",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM ) TERSISA 66,03 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020101658",
                    "waktu_lapor": "01/02/2023 21:15:27",
                    "waktu_response": "01/02/2023 21:17:13",
                    "waktu_recovery": "01/02/2023 21:30:47",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025355711",
                    "nama_pelapor": "IBU TRINI",
                    "alamat_pelapor": "JL. MELATI TENGAH NO.33-B RT-3 / RW-6 KEL. JATIWARNA KEC. PONDOK MELATI KOTA BEKASI - LOKASI DEKAT SMPN 35 ",
                    "no_telp_pelapor": "6285692613475",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 14025355711 KESULITAN PEMBELIAN TOKEN DI (LIVIN MANDIRI) DENGAN KETERANGAN (NO.METER TIDAK TERDAFTAR) DAN KETERANGAN ''VENDING SERVER''/“KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 102.2 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5323020100906",
                    "waktu_lapor": "01/02/2023 21:16:14",
                    "waktu_response": "01/02/2023 21:44:04",
                    "waktu_recovery": "01/02/2023 22:12:32",
                    "durasi_response_time": 1670,
                    "durasi_recovery_time": 1708,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000254299",
                    "nama_pelapor": "BP. TOMI",
                    "alamat_pelapor": "JL. SUKARINTIH NO. 210 RT-004 / RW-05 KEL. MELONG KEC. CIMAHI SELATAN, KOTA CIMAHI (SAMPING APOTEK MAWA SEHAT)",
                    "no_telp_pelapor": "081224769120",
                    "keterangan_pelapor": "PELANGGAN MEMINTA / KLAIM PENGGANTIAN TOKEN YANG DIBELI DI TGL 01/02/2023 DENGAN NOMINAL 200 RIBU, PADA PUKUL 20:16 WIB, PADA PUKUL 20:45 WIB ADA UPDATE VKRN 43, TOKEN TIDAK BISA DI INPUT KE KWH METER. PELANGGAN MEMINTA DIHUBUNGI PERIHAL PERGANTIAN TOKEN TERSEBUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020108034",
                    "waktu_lapor": "01/02/2023 21:16:58",
                    "waktu_response": "01/02/2023 21:18:36",
                    "waktu_recovery": "01/02/2023 21:51:47",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 1991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANA",
                    "alamat_pelapor": "PR GRAHA CENERE BLOK D3 NO 9 JL KUTA II RT1/12 KEL LIMO KEC LIMO DEPOK. SEBELAH LES PIANO",
                    "no_telp_pelapor": "081387447494",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP KARENA TERLALU TINGGI. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5323020100907",
                    "waktu_lapor": "01/02/2023 21:17:28",
                    "waktu_response": "01/02/2023 21:26:01",
                    "waktu_recovery": "01/02/2023 22:30:45",
                    "durasi_response_time": 513,
                    "durasi_recovery_time": 3884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK HADIAN",
                    "alamat_pelapor": "KOMPLEK PAKRI JL PAKRI 5 BLOK B NO 29 KEL DUKU KEC ILIR TIMUR 2 KOTA PALEMBANG SUMSEL / DEPAN RUMAH BU RT",
                    "no_telp_pelapor": "085267683282",
                    "keterangan_pelapor": "PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT DIPUTUS PELANGGAN SUDAH MELAKUKAN PELUNASAN MELALUI BANK RAKYAT INDONESIA - \\t01-02-2023 \\t10:48:47 MOHON DIBANTU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020108036",
                    "waktu_lapor": "01/02/2023 21:17:40",
                    "waktu_response": "01/02/2023 21:54:41",
                    "waktu_recovery": "01/02/2023 23:00:16",
                    "durasi_response_time": 2221,
                    "durasi_recovery_time": 3935,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Judika piterson",
                    "alamat_pelapor": "KP BABAKAN No. RT.1 RW.5 TARIKOLOT",
                    "no_telp_pelapor": "62895360355327",
                    "keterangan_pelapor": "mohon maaf pak mohon bantuannya \\nknpa pas di masukin token gagal mulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020108037",
                    "waktu_lapor": "01/02/2023 21:17:42",
                    "waktu_response": "01/02/2023 22:46:12",
                    "waktu_recovery": "01/02/2023 23:21:45",
                    "durasi_response_time": 5310,
                    "durasi_recovery_time": 2133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hidayat",
                    "alamat_pelapor": "KP RAWEY No. RT.3 RW.3 SUKASIRNA",
                    "no_telp_pelapor": "6285693267120",
                    "keterangan_pelapor": "Mohon bantuan nya saya isi token pun selalu gagal padahal nomer nya sudah benar saya masukan.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020108038",
                    "waktu_lapor": "01/02/2023 21:17:50",
                    "waktu_response": "01/02/2023 21:34:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 997,
                    "durasi_recovery_time": 33904625,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firda Nabila",
                    "alamat_pelapor": "PR GARDEN VALLEY BLOK B 35 No.35 RT.0 RW.0 BENTENG",
                    "no_telp_pelapor": "6281215170713",
                    "keterangan_pelapor": "MUTASI_K (G9923020188853:gangguan app) - sudah beli pulsa listrik via bca mobile. sudah keluar token. token sudah diisi dengan benar namun gagal terus. mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020108039",
                    "waktu_lapor": "01/02/2023 21:18:03",
                    "waktu_response": "01/02/2023 21:46:20",
                    "waktu_recovery": "01/02/2023 22:05:01",
                    "durasi_response_time": 1697,
                    "durasi_recovery_time": 1121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irvan Septiawan",
                    "alamat_pelapor": "KK LIMUS PRATAMA F6 No.29 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6285800690293",
                    "keterangan_pelapor": "gagal saat input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020108041",
                    "waktu_lapor": "01/02/2023 21:18:47",
                    "waktu_response": "01/02/2023 21:21:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 33905397,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "heri",
                    "alamat_pelapor": "JL GUNUNG TIDAR No. 10 RT. 1 RW.20 AMBULU",
                    "no_telp_pelapor": "6282244360263",
                    "keterangan_pelapor": "MUTASI_K (G9923020188840:di isi token gagal terus sampai beli token 2 kali) - di isi token gagal terus sampai beli token 2 kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020108043",
                    "waktu_lapor": "01/02/2023 21:18:57",
                    "waktu_response": "01/02/2023 21:21:19",
                    "waktu_recovery": "01/02/2023 21:24:59",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 220,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "silvia",
                    "alamat_pelapor": "PR TAMAN KENARI BLOK C5 KEC BOGOR UTARA No.7 RT.3 RW.1 TANAH BARU",
                    "no_telp_pelapor": "6285794836526",
                    "keterangan_pelapor": "menurut petugas pln, meteran listrik harus diganti. tapi belum ada petugas yang follow up. saat ini kondisinya meteran di loss oleh petugas.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5523020100927",
                    "waktu_lapor": "01/02/2023 21:19:56",
                    "waktu_response": "01/02/2023 21:20:47",
                    "waktu_recovery": "01/02/2023 22:24:10",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 3803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP FAISAL",
                    "alamat_pelapor": "JL KRAKATAU 3 NO 21 RT02/09 KEL CIBODAS SARI KEC CIBODAS ",
                    "no_telp_pelapor": "081930544195",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REKENING BULAN BERJALAN TELAH DILUNASI VIA MBANKING MANDIRI . PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108053",
                    "waktu_lapor": "01/02/2023 21:21:37",
                    "waktu_response": "01/02/2023 21:26:11",
                    "waktu_recovery": "01/02/2023 22:58:34",
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 5543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "OBEB / obebyoo",
                    "alamat_pelapor": "JALAN GALANG NO 308 LUBUK PAKAM SUMATERA UTARA",
                    "no_telp_pelapor": "0895602240116",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA TERJADI LONJAKAN REKENING FEBRUARI 2023 PLN 123 TELAH MENJELASKAN STAND AKHIR REK JULI SESUAI DENGAN ACMT. NAMUN PELANGGAN BERKEBERATAN. PELANGGAN MENGINGINKAN PENJELASAN DAN KONFIRMASI.\\n\\n",
                    "media": "Twitter",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5323020100910",
                    "waktu_lapor": "01/02/2023 21:22:07",
                    "waktu_response": "01/02/2023 21:43:27",
                    "waktu_recovery": "01/02/2023 22:02:14",
                    "durasi_response_time": 1280,
                    "durasi_recovery_time": 1127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBARKAH",
                    "alamat_pelapor": "JL LAPANG TEMBAK SELATAN KP MEKAR SARI  RT-3 / RW-7 NO.2 KEL.PADASUKA KEC.CIMAHI TENGAH KOTA CIMAHI ACUAN DEKAT MASJID ARROZAK",
                    "no_telp_pelapor": "085222382887",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN (GAGAL) SUDAH UPDATE VKRN 43. PTL MENYALA. SISA 160.09 KWH\\nNO TOKEN 3043 3904 1923 6983 1510",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020108063",
                    "waktu_lapor": "01/02/2023 21:24:37",
                    "waktu_response": "01/02/2023 21:46:05",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1288,
                    "durasi_recovery_time": 33903927,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "daniel sinambela",
                    "alamat_pelapor": "PR GRAND PAMIJAHAN SQUARE BL.A No.14 PAMIJAHAN",
                    "no_telp_pelapor": "6281317503256",
                    "keterangan_pelapor": "MUTASI_K (G9923020188858:GAGAL INPUT TOKEN) - gagal masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020108065",
                    "waktu_lapor": "01/02/2023 21:25:19",
                    "waktu_response": "01/02/2023 21:28:02",
                    "waktu_recovery": "01/02/2023 21:33:36",
                    "durasi_response_time": 163,
                    "durasi_recovery_time": 334,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANWAR",
                    "alamat_pelapor": "JL.BABAKAN GARUT RT 01 RW 09 KEL.CIBANGKONG KEC.BATUNUNGGAL KOTA BANDUNG",
                    "no_telp_pelapor": "081222869590",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 84,52.  // ID PEL 535515492883",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5323020100911",
                    "waktu_lapor": "01/02/2023 21:25:36",
                    "waktu_response": "01/02/2023 21:49:29",
                    "waktu_recovery": "01/02/2023 22:10:57",
                    "durasi_response_time": 1433,
                    "durasi_recovery_time": 1288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ROHIM ",
                    "alamat_pelapor": "JL MESJID BAITUROHIM KP CIDOKOM RT 3/2 KEL CIDOKOM KEC GUNUNG SINDUR KAB BOGOR JABAR ACUAN ALFAMART ",
                    "no_telp_pelapor": "02518606003",
                    "keterangan_pelapor": "PELANGGAN SAAT INI ADA BLOCKING TOKEN DI DATA ADA CICILAN RP 219.589 SELAMA 12 KALI, PELANGGAN BERKEBERATAN, DAN INGIN ADA PENJELASAN MENGENAI CICIILAN TERSEBUT, MOHON KONFIRMASI PELANGGAN (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5523020100931",
                    "waktu_lapor": "01/02/2023 21:26:23",
                    "waktu_response": "01/02/2023 21:30:13",
                    "waktu_recovery": "01/02/2023 22:22:38",
                    "durasi_response_time": 230,
                    "durasi_recovery_time": 3145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01109704062",
                    "nama_pelapor": "BP SURYANTO",
                    "alamat_pelapor": "KK SUTERA ONYX UTAMA NO 12, RT 004/ RW 008, KEL PAKU ALAM, SEPRONG UTARA, TANGGERANG SELATAN,",
                    "no_telp_pelapor": "6281932036819",
                    "keterangan_pelapor": "APP TERTERA REJECT, TIDAK BISA MEMASUKAN PULSA,  SISA PULSA : 421 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108069",
                    "waktu_lapor": "01/02/2023 21:26:33",
                    "waktu_response": "01/02/2023 21:31:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 281,
                    "durasi_recovery_time": 33904818,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novita Khanza",
                    "alamat_pelapor": "DS LAMGAPANG No.",
                    "no_telp_pelapor": "6285359067806",
                    "keterangan_pelapor": "MUTASI_K (G9923020188848:teknik) - Perlu pindah meteran listrik prabayar, karena ada perubahan instalasi listrik dalam rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5523020100932",
                    "waktu_lapor": "01/02/2023 21:26:53",
                    "waktu_response": "01/02/2023 21:30:28",
                    "waktu_recovery": "01/02/2023 22:20:58",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 3030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PISANTO ",
                    "alamat_pelapor": "JL GG CISIUK KP BABAKAN BARAT PR CISAUK BLOK - NO -  RT-2 / RW-1 KEL BABAKAN  KEC LEGOK KAB TANGERANG ",
                    "no_telp_pelapor": "087847515287",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA TERTERA GAGAL. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 24.5 NO TOKEN 4465 2056 2462 3056 1417 DAN 7171 3481 5272 0947 6543",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100914",
                    "waktu_lapor": "01/02/2023 21:27:22",
                    "waktu_response": "01/02/2023 21:30:29",
                    "waktu_recovery": "01/02/2023 22:09:20",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 2331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU YESI",
                    "alamat_pelapor": "JL JATI MAKMUR NO.27 RT.6/11 KEL.JATIMAKMUR KEC.PONDOK GEDE KOTA BEKASI ACUAN BELAKANG HOKBEN",
                    "no_telp_pelapor": "081314447971",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN-43 SISA KWH 51.95",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108075",
                    "waktu_lapor": "01/02/2023 21:27:31",
                    "waktu_response": "01/02/2023 22:02:31",
                    "waktu_recovery": "01/02/2023 22:07:34",
                    "durasi_response_time": 2100,
                    "durasi_recovery_time": 303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK EDDY",
                    "alamat_pelapor": "KP. RENCALANG RT/RW.06/02 DS. BENDUNG KEC. TANARA KAB. SERANG-BANTEN",
                    "no_telp_pelapor": "085881850083",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 25/01/2023, PELANGGANG SUDAH MENGAJUKAN PASANG BARU DAYA 900 BISNIS DI KANTOR PLN CIKANDE, BERKAS SUDAH DI SERAHKAN KE POS SATPAN, DI KARENAKAN PELANGGAN TIDAK DIPERBOLEHKAN MASUK, NAMUN SAMPAI SAAT INI BELUM ADA KONFIRMAS DAN TINDAK LANJUT DARI PETUGAS",
                    "media": "Email",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020108078",
                    "waktu_lapor": "01/02/2023 21:28:16",
                    "waktu_response": "01/02/2023 21:30:44",
                    "waktu_recovery": "01/02/2023 22:19:15",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 2911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UMANG",
                    "alamat_pelapor": "JL SWADAYA KP CIJENGIR RT.04/03 NO.11 DS BINONG KEC CURUG KAB TANGERANG. DEKAT LIPPO KARAWACI / KELURAHAN BINONG",
                    "no_telp_pelapor": "082113105260",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN PADA DISPLAY TERTERA GAGAL SETELAH UPDATE VKRN 43 \\n(PTL HAMPIR PADAM) SISA 11,7 KWH / 46316359691923474582",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108081",
                    "waktu_lapor": "01/02/2023 21:28:51",
                    "waktu_response": "01/02/2023 21:47:27",
                    "waktu_recovery": "01/02/2023 22:03:14",
                    "durasi_response_time": 1116,
                    "durasi_recovery_time": 947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Jaenudin asikin",
                    "alamat_pelapor": "KP BABAKAN RESMI No. RT.3 RW.16 SIRNAJAYA",
                    "no_telp_pelapor": "6283829177175",
                    "keterangan_pelapor": "mlm PLN .\\ntoken kWh sayah.gabisa masuk.udah dua mlm.berisik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5423020108082",
                    "waktu_lapor": "01/02/2023 21:28:58",
                    "waktu_response": "01/02/2023 21:38:42",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 33904370,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAUHARI",
                    "alamat_pelapor": "Bandungan 001/013",
                    "no_telp_pelapor": "6285230735842",
                    "keterangan_pelapor": "MUTASI_K (G9923020188884:mohon bantuan) - mau isi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020108084",
                    "waktu_lapor": "01/02/2023 21:29:25",
                    "waktu_response": "01/02/2023 22:12:49",
                    "waktu_recovery": "01/02/2023 22:52:15",
                    "durasi_response_time": 2604,
                    "durasi_recovery_time": 2366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ADITYA",
                    "alamat_pelapor": "JL. SERANG KM. 36 NO. 31 DS. PASIR GINTUNG RT. 07/02 KE. JAYANTI, KAB. TANGERANG BANTEN",
                    "no_telp_pelapor": "081299219911",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL (TIDAK PADAM) DENGAN SISA KWH 21,52. // NO METER 14006607957",
                    "media": "Live Chat Website",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020108086",
                    "waktu_lapor": "01/02/2023 21:29:21",
                    "waktu_response": "01/02/2023 21:56:39",
                    "waktu_recovery": "01/02/2023 22:18:18",
                    "durasi_response_time": 1638,
                    "durasi_recovery_time": 1299,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "KP WANAJAYA No.0 RT.3 RW.3 CIBITUNG",
                    "no_telp_pelapor": "6287887191928",
                    "keterangan_pelapor": "mohon dibantu utk selisih tagihan listrik Januari 2023 sudah 298.814kwh. Namun actual dimeter pada tgl 2-feb-2023 masih 292.247kwh. sudah coba lakukan pakai swacam namun aplikasi PLN mobile nya error\\n\\nbila pihak ingin melakukan joint visit silahkan menghubungi pic area kami sdr. Arif 087887191928",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020108087",
                    "waktu_lapor": "01/02/2023 21:29:37",
                    "waktu_response": "01/02/2023 22:07:44",
                    "waktu_recovery": "01/02/2023 22:10:46",
                    "durasi_response_time": 2287,
                    "durasi_recovery_time": 182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EPIYANTO",
                    "alamat_pelapor": "perum pondok mutiara",
                    "no_telp_pelapor": "6282118914998",
                    "keterangan_pelapor": "keluhan pemasangan baru di perumahan...pengajuan dari 20 desember 2022 sampai sekarang belum terpasang kilometer nya\\nno itpel 5335112100223\\nminta penjelasannya dan solusinya gmna dari pihak PLN\\nsedangkan perumahan tersebut sudah dihuni tetapi sampe sekarang listrik blom nyala\\nkurang lebih ada 20 unit yg belom terpasang kilometernya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020108088",
                    "waktu_lapor": "01/02/2023 21:29:37",
                    "waktu_response": "01/02/2023 21:33:55",
                    "waktu_recovery": "01/02/2023 23:31:24",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 7049,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rudy laudza",
                    "alamat_pelapor": "KK CIBOLERANG HILIR No.9 RT.001 RW.07 BBKCIPARAY",
                    "no_telp_pelapor": "628156090990",
                    "keterangan_pelapor": "saya mau nanya biaya pemindahan kWh meter dan perapihan kabel listrik ke rumah. brapa ya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020108090",
                    "waktu_lapor": "01/02/2023 21:29:55",
                    "waktu_response": "01/02/2023 22:18:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2898,
                    "durasi_recovery_time": 33901999,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andy Julyanto",
                    "alamat_pelapor": "jl.kota serang baru blok b71 no 78 rt23/19 serang baru cikarang",
                    "no_telp_pelapor": "6282117379131",
                    "keterangan_pelapor": "saat pengisian token pulsa, no id token error/tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108091",
                    "waktu_lapor": "01/02/2023 21:30:01",
                    "waktu_response": "01/02/2023 21:51:37",
                    "waktu_recovery": "01/02/2023 21:58:06",
                    "durasi_response_time": 1296,
                    "durasi_recovery_time": 389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Kaniawati",
                    "alamat_pelapor": "JL PASIRKALIKI No.22 RT.001 RW.19 SDG SERANG",
                    "no_telp_pelapor": "6281220658823",
                    "keterangan_pelapor": "Kwh meteran nya tidak bertambah, akhir bulan desember 80000 akhir bulan januari juga masih tetap 80000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5523020100935",
                    "waktu_lapor": "01/02/2023 21:30:55",
                    "waktu_response": "01/02/2023 21:33:40",
                    "waktu_recovery": "01/02/2023 23:11:31",
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 5871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SONIAH ",
                    "alamat_pelapor": "JL IMAM MAHMUD KH IMAM MANSYUR NO 30 RT-/- KEL DURI PULO KEC GAMBIR JAKPUS / DEPAN GUDANG JUS",
                    "no_telp_pelapor": "6285640163680",
                    "keterangan_pelapor": "TGL 01.02.2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REKENING BULAN BERJALAN TELAH DILUNASI VIA PPOB. PTL MINTA SEGERA DISAMBUNG IDPEL 541101925202\\nMENGHUBUNGI KEMBALI. CC.52.SHODIKIN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108092",
                    "waktu_lapor": "01/02/2023 21:31:12",
                    "waktu_response": "01/02/2023 21:33:41",
                    "waktu_recovery": "01/02/2023 21:40:04",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MILVA",
                    "alamat_pelapor": "JL KOMARUDIN LAMA NO.7B KP UJUNG KRAWANG RT-12 / RW-5 KEL PULOGEBANG KEC CAKUNG - JAKTIM. ACUAN LOKASI: DEKAT SEKOLAH SMA YPIPI",
                    "no_telp_pelapor": "089510024956",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 23.44  KwH)\\nNO TOKEN 25264123907131745608, 16673511097911398477\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108094",
                    "waktu_lapor": "01/02/2023 21:31:48",
                    "waktu_response": "01/02/2023 21:34:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 33904615,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mansyur Mansyur",
                    "alamat_pelapor": "BTN Tamarunang blok D no 1",
                    "no_telp_pelapor": "6281242981301",
                    "keterangan_pelapor": "MUTASI_K (G9923020188852:LAYAR PERIKSA) - tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTAENG"
                },
                {
                    "no_laporan": "K5423020108097",
                    "waktu_lapor": "01/02/2023 21:32:49",
                    "waktu_response": "01/02/2023 21:40:04",
                    "waktu_recovery": "01/02/2023 21:50:56",
                    "durasi_response_time": 435,
                    "durasi_recovery_time": 652,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "003661793",
                    "nama_pelapor": "BP YONATAN",
                    "alamat_pelapor": "PR MAGERSARI INDAH JL PEPAYA NO 4  RT-6/ RW-4 KEL MAGERSARI KEC MAGERSARI KOTA MOJOKERTO JATIM ",
                    "no_telp_pelapor": "08113775887",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, REK FEBRUARI 23 STAND AKHIR : 8185 (DATA PADA ACMT : 8726) ,STAN APP  TGL 01/02/2022  : 8850. RUMAH DIHUNI DAN BERPAGAR. APP TIDAK MUDAH DIJANGKAU OLEH PETUGAS, PETUGAS  TIDAK PERNAH DATANG, YBS BERSEDIA DITEMUI OLEH PETUGAS CATER PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020108098",
                    "waktu_lapor": "01/02/2023 21:33:10",
                    "waktu_response": "01/02/2023 22:08:03",
                    "waktu_recovery": "02/02/2023 03:13:31",
                    "durasi_response_time": 2093,
                    "durasi_recovery_time": 18328,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Aulia Rahman",
                    "alamat_pelapor": "Komplek Perumahan Bukit Mekar Wangi Sektor 3 ",
                    "no_telp_pelapor": "6282110759994",
                    "keterangan_pelapor": "apakah setiap bulan petugas catat Meter benar mencatat kwh? sehingga bulan sekarang mahal? tolong dijelaskan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020108102",
                    "waktu_lapor": "01/02/2023 21:34:50",
                    "waktu_response": "01/02/2023 21:44:13",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 563,
                    "durasi_recovery_time": 33904039,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfan santoso",
                    "alamat_pelapor": "KP TELADAN PONDOK 5 No. RT.2 RW.11 PEMATANG P",
                    "no_telp_pelapor": "6285274072427",
                    "keterangan_pelapor": "MUTASI_K (G9923020188857:g) - MCB meteran sudah lemah kalau MCB nya mati sulit buat dihidupkan kembal, perlu diganti MCB nya dengan yang baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020108104",
                    "waktu_lapor": "01/02/2023 21:35:28",
                    "waktu_response": "01/02/2023 21:41:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 33904218,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "mulyadi",
                    "alamat_pelapor": "KP CIBINONG No.0 RT.1 RW.2 CIAPUS",
                    "no_telp_pelapor": "6285772938858",
                    "keterangan_pelapor": "MUTASI_K (G9923020188856:padam) - setempat padam mohon segera di perbaiki",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020108106",
                    "waktu_lapor": "01/02/2023 21:35:38",
                    "waktu_response": "01/02/2023 21:48:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 789,
                    "durasi_recovery_time": 33903765,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Palevin yusuf",
                    "alamat_pelapor": "DS KARANG TAWANG No.0 RT.6 RW.3 NUSAWUNGU",
                    "no_telp_pelapor": "62822007721040",
                    "keterangan_pelapor": "MUTASI_K (G9923020188859:teknik) - kwh meter ga berkurang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KROYA"
                },
                {
                    "no_laporan": "K5423020108107",
                    "waktu_lapor": "01/02/2023 21:35:40",
                    "waktu_response": "01/02/2023 21:41:08",
                    "waktu_recovery": "01/02/2023 22:15:16",
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 2048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WAHYU",
                    "alamat_pelapor": "JL WADAS SARI 4 RT-4 / RW-2 NO 14A KEL PONDOK BETUNG KEC PONDOK AREN TANGSEL ACUAN LOKASI DEKAT GOR ARRAYAN",
                    "no_telp_pelapor": "085292794967",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". SISA 149.97 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020108108",
                    "waktu_lapor": "01/02/2023 21:35:55",
                    "waktu_response": "01/02/2023 21:37:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 33904456,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YESSY",
                    "alamat_pelapor": "PR GRIYA BUKIT PELANGI P. 15 07 RT -/- KEC SANGATA UTARA KEL TELUK LINGGA KAB KUTAI TIMUR KALTIM PERUMAHAN KANAL 3",
                    "no_telp_pelapor": "085212174004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188854:GANGGUAN) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)SISA 15.50 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULPSANGATTA"
                },
                {
                    "no_laporan": "K5423020108109",
                    "waktu_lapor": "01/02/2023 21:35:50",
                    "waktu_response": "01/02/2023 21:42:22",
                    "waktu_recovery": "01/02/2023 22:28:01",
                    "durasi_response_time": 392,
                    "durasi_recovery_time": 2739,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yosepin Megasari",
                    "alamat_pelapor": "DS SUKA MANTRI No.0 RT.000 RW.00 SUKA RAYA",
                    "no_telp_pelapor": "62881023977647",
                    "keterangan_pelapor": "LISTRIK PADAM DARI PUKUL 20:30 HINGGA SAAT INI BELUM KEMBALI NYALA.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108110",
                    "waktu_lapor": "01/02/2023 21:36:01",
                    "waktu_response": "01/02/2023 21:40:36",
                    "waktu_recovery": "01/02/2023 22:35:36",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 3300,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "astini",
                    "alamat_pelapor": "Jl. Swadaya No.8",
                    "no_telp_pelapor": "6287894596378",
                    "keterangan_pelapor": "gagal.masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108111",
                    "waktu_lapor": "01/02/2023 21:36:02",
                    "waktu_response": "01/02/2023 22:03:34",
                    "waktu_recovery": "02/02/2023 00:26:56",
                    "durasi_response_time": 1652,
                    "durasi_recovery_time": 8602,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fomiwa",
                    "alamat_pelapor": "JL SEI ANDAI KOMP.PESONA PER No.",
                    "no_telp_pelapor": "6281351950833",
                    "keterangan_pelapor": "kabel bocor banguan nyetrum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020108113",
                    "waktu_lapor": "01/02/2023 21:36:22",
                    "waktu_response": "01/02/2023 21:50:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 33903675,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung hermawan",
                    "alamat_pelapor": "JL DSN 3 TANGGUL ANGIN No.0",
                    "no_telp_pelapor": "6285758356300",
                    "keterangan_pelapor": "MUTASI_K (G9923020188860:mohon pastikan kelokasi) - voltase rendah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKADANA (LAMPUNG)"
                },
                {
                    "no_laporan": "K5423020108115",
                    "waktu_lapor": "01/02/2023 21:36:26",
                    "waktu_response": "01/02/2023 21:51:50",
                    "waktu_recovery": "01/02/2023 21:53:13",
                    "durasi_response_time": 924,
                    "durasi_recovery_time": 83,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Terza Putra Yosima Ginting",
                    "alamat_pelapor": "JL SINDANGKASIH No.1 RT.000 RW.00 ANTAPANI",
                    "no_telp_pelapor": "6281264336069",
                    "keterangan_pelapor": "Saya ingin mendaftar perubahan daya untuk rumah saya, tapi ID pelanggan PLN rumah saya adalah mendiang kakek saya yang sudah lama meninggal. Saya bingung mengisi identitas pelanggannya. Apakah ada cara untuk mengurus ini di aplikasi atau saya harus ke kantor PLN?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5223020101864",
                    "waktu_lapor": "01/02/2023 21:37:25",
                    "waktu_response": "01/02/2023 22:12:28",
                    "waktu_recovery": "01/02/2023 22:42:15",
                    "durasi_response_time": 2103,
                    "durasi_recovery_time": 1787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020105268, MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108131",
                    "waktu_lapor": "01/02/2023 21:40:05",
                    "waktu_response": "01/02/2023 21:42:37",
                    "waktu_recovery": "01/02/2023 22:13:27",
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 1850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahwini",
                    "alamat_pelapor": "DN KARANGKENG NYABEKAN BARAT No. RT.8 RW.4 BATANG-BAT",
                    "no_telp_pelapor": "6287705725854",
                    "keterangan_pelapor": "Saya gagal input token \\nsaya mau minta kode kct\\nno meter\\n86010468782",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020108133",
                    "waktu_lapor": "01/02/2023 21:40:16",
                    "waktu_response": "01/02/2023 21:42:38",
                    "waktu_recovery": "01/02/2023 22:10:07",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 1649,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Maulana Yusuf",
                    "alamat_pelapor": "KP KABANDUNGAN No.0 RT.000 RW.00 SDG ASIH",
                    "no_telp_pelapor": "6287767888646",
                    "keterangan_pelapor": "setelah melakukan perubahan daya dari 450 ke 900\\ntagihan listrik menjadi membengkak, kisaran 250rb per bulan. Yang biasanya paling 100rb/120rb, itu menurut kami tidak masuk akal, karena di rumah penggunaan listrik pun tidak banyak.\\ndan terkadang masih suka off/ listrik tidak kuat digunakan.\\nTolong di cek\\nMohon bantuan nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIANJUR KOTA"
                },
                {
                    "no_laporan": "K5423020108140",
                    "waktu_lapor": "01/02/2023 21:41:03",
                    "waktu_response": "01/02/2023 21:42:27",
                    "waktu_recovery": "01/02/2023 22:35:42",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 3195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "astini",
                    "alamat_pelapor": "Jl. Sersan Asnadi No.8",
                    "no_telp_pelapor": "6287894596378",
                    "keterangan_pelapor": "gagal masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108141",
                    "waktu_lapor": "01/02/2023 21:41:13",
                    "waktu_response": "01/02/2023 22:34:41",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3208,
                    "durasi_recovery_time": 33901011,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bapak Surya",
                    "alamat_pelapor": "JL. TEROGONG 3 RT. 009 RW. 010 KEL. CILANDAK BARAT KEC. CILANDAK JAKARTA SELATAN DKI JAKARTA 12430 (KOSTAN SELOFIA IBU VINA) ",
                    "no_telp_pelapor": "087720950342",
                    "keterangan_pelapor": "MUTASI_K (G9923020188919:urgent) - PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 39.1",
                    "media": "Email",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020108146",
                    "waktu_lapor": "01/02/2023 21:42:09",
                    "waktu_response": "01/02/2023 22:10:24",
                    "waktu_recovery": "01/02/2023 22:13:37",
                    "durasi_response_time": 1695,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rio",
                    "alamat_pelapor": "seri Kuala lobam",
                    "no_telp_pelapor": "6281363739497",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG UBAN"
                },
                {
                    "no_laporan": "K5423020108147",
                    "waktu_lapor": "01/02/2023 21:42:21",
                    "waktu_response": "01/02/2023 21:45:24",
                    "waktu_recovery": "01/02/2023 22:27:53",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 2549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fakhry Fauzan Rukmana",
                    "alamat_pelapor": "KP BALEKER No. RT.1 RW.3 WARINGIN J",
                    "no_telp_pelapor": "6289513897960",
                    "keterangan_pelapor": "beli token sampe 4x ga ada ya g bisa diinput. dicoba lebih dari 10x gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108150",
                    "waktu_lapor": "01/02/2023 21:42:40",
                    "waktu_response": "01/02/2023 22:11:07",
                    "waktu_recovery": "01/02/2023 23:55:05",
                    "durasi_response_time": 1707,
                    "durasi_recovery_time": 6238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Hermawan",
                    "alamat_pelapor": "Jl. Jamir Blok Jambu No.52",
                    "no_telp_pelapor": "6281919382584",
                    "keterangan_pelapor": "isi kode token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108155",
                    "waktu_lapor": "01/02/2023 21:43:22",
                    "waktu_response": "01/02/2023 22:09:29",
                    "waktu_recovery": "01/02/2023 22:28:36",
                    "durasi_response_time": 1567,
                    "durasi_recovery_time": 1147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andy Rinaldy",
                    "alamat_pelapor": "Komp.Mekro Bisnis Center 8AA",
                    "no_telp_pelapor": "6281397710097",
                    "keterangan_pelapor": "kabel listrik tertimpa kabel wifi yg putus sehingga sangat membahayakan, kabel listrik kami, kalu di biarkan bisa putus dan membahayakan orang lain, karena kabel listrik di bebani kabel wifi mohon di tindak lanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020108165",
                    "waktu_lapor": "01/02/2023 21:45:26",
                    "waktu_response": "01/02/2023 22:46:02",
                    "waktu_recovery": "01/02/2023 22:49:03",
                    "durasi_response_time": 3636,
                    "durasi_recovery_time": 181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rully",
                    "alamat_pelapor": "JL BLOK B NO 5 No.0 RT.1 RW.1 TINGGEDE",
                    "no_telp_pelapor": "6285298090606",
                    "keterangan_pelapor": "tidak masuk pulsa prabayar.nya di kWh meter. di coba berapa kali, tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K1223020100537",
                    "waktu_lapor": "01/02/2023 21:46:59",
                    "waktu_response": "01/02/2023 22:51:43",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 3884,
                    "durasi_recovery_time": 33899989,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELI",
                    "alamat_pelapor": "JL LUKU I GG PERTEMUAN NO 20 RT-RW- KEL KWALA BEKALA KEC MEDAN JOHOR KOTA MEDAN . ACUAN : -",
                    "no_telp_pelapor": "082234157402",
                    "keterangan_pelapor": "MUTASI_K (G9923020288949:gangguan app) - TGL 15/01/2023 PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG.  MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020108172",
                    "waktu_lapor": "01/02/2023 21:47:17",
                    "waktu_response": "01/02/2023 21:56:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 33903321,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad iqbal",
                    "alamat_pelapor": "KOMPLEK ANNISA MANSION KEBUN BARU RUMA NO C8",
                    "no_telp_pelapor": "6282331767475",
                    "keterangan_pelapor": "MUTASI_K (G9923020188886:lampu padam) - ARUS LISTRIK LEMAH, LAMPU KEDAP KEDIP RUMAH DI SAMPING NORMAL  ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JANARATA"
                },
                {
                    "no_laporan": "K5423020108175",
                    "waktu_lapor": "01/02/2023 21:47:48",
                    "waktu_response": "01/02/2023 21:52:58",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 33903514,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "PR. BUMI TAMANLANREA PERMAI BLOK AE NO 630 RT 002 RW- KEL. PACCERAKKANG KEC. BIRINGKANAYA KOTA MAKASSAR - SULSEL",
                    "no_telp_pelapor": "081343479442",
                    "keterangan_pelapor": "MUTASI_K (G9923020188864:meter error) - PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 17 KWH. HINGGA SAAT INI PUKUL 21:50 WIB BELUM ADA TINDAKLANJUTNYA. CC.54.FUADY",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020108186",
                    "waktu_lapor": "01/02/2023 21:49:27",
                    "waktu_response": "01/02/2023 21:52:16",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 33903556,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "handika",
                    "alamat_pelapor": "PR GRIYA NATAR ASRI No. NATAR",
                    "no_telp_pelapor": "6281272230030",
                    "keterangan_pelapor": "MUTASI_K (G9923020188862:pulsa tdk berkurang) - pulsa tidak berkurang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAR"
                },
                {
                    "no_laporan": "K5423020108187",
                    "waktu_lapor": "01/02/2023 21:49:32",
                    "waktu_response": "01/02/2023 22:09:10",
                    "waktu_recovery": "01/02/2023 23:22:12",
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 4382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RASDI",
                    "alamat_pelapor": "Kp.Pedurenan RT.02 RW.03 Jatiluhur, Jatiasih Kota Bekasi ",
                    "no_telp_pelapor": "6287741500424",
                    "keterangan_pelapor": "Penyambungan sementara Non pelanggan\\nUntuk hajatan/pesta,\\nDaya 4400VA selama 2hari pada tanggal 3 Februari s/d 4 Februari 2023\\nJam Mulai 07:00 s/d 16:00\\n\\nNama: Rasdi\\nNik: 3275091002840017\\nAlamat : Kp Pedurenan RT.02 RW.03 Jatiluhur, Jatiasih Kota Bekasi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108191",
                    "waktu_lapor": "01/02/2023 21:50:42",
                    "waktu_response": "01/02/2023 22:06:10",
                    "waktu_recovery": "01/02/2023 22:38:54",
                    "durasi_response_time": 928,
                    "durasi_recovery_time": 1964,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dita Anggraini",
                    "alamat_pelapor": "DS DESA BARU No.0 RW.",
                    "no_telp_pelapor": "6282385468656",
                    "keterangan_pelapor": "selamat malam\\nmohon maaf sebelumnya, saya pengguna listrik prabayar, setiap pengisian token kenapa jumlah Kwh yg didapat tdk sesuai dgn yg telah ditetapkan misalkan token 100 rb yg harusnya dpt 73.96 Kwh saya hanya dpt 67.27, dengan begitu jumlah uang yg saya keluarkan utk memenuhi kebutuhan listrik saya bertambah besar, terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIMPANG EMPAT"
                },
                {
                    "no_laporan": "K5323020100920",
                    "waktu_lapor": "01/02/2023 21:51:17",
                    "waktu_response": "01/02/2023 22:15:48",
                    "waktu_recovery": "01/02/2023 22:20:04",
                    "durasi_response_time": 1471,
                    "durasi_recovery_time": 256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK USUP SUPRIADI",
                    "alamat_pelapor": "JL KP BABAKAN PARI NO 17 RT 3/4 DESA BATUJAJAR TIMUR KEC BATUJAJAR KAB BANDUNG BARAT JABAR ACUAN DEKAT POSYANDU KE ATAS ",
                    "no_telp_pelapor": "081221158332",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 123 KWH (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5323020100921",
                    "waktu_lapor": "01/02/2023 21:51:26",
                    "waktu_response": "01/02/2023 22:14:08",
                    "waktu_recovery": "01/02/2023 22:16:27",
                    "durasi_response_time": 1362,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL NIHMAT KP NIHMAT NO 32 RT-2 / RW-6 KEL CIGUGUR GIRANG KEC PAROMPONG KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "6285722888468",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 486 PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020108193",
                    "waktu_lapor": "01/02/2023 21:51:43",
                    "waktu_response": "01/02/2023 22:18:07",
                    "waktu_recovery": "01/02/2023 22:48:35",
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 1828,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK B71 NO 78 KEL SUKA RAGAM KEC SERANG BARU KAB BEKASI ACUAN LOKASI DEKAT KUE BALOK",
                    "no_telp_pelapor": "082117379131",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN DENGAN ID METER 537216968946 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN (BLOKING PEMBELIAN) PADA DATA AP2T TERDAPAT P2TL NAMUN BULAN TIDAK SESUAI SISA PTL DILOKASI TERSISA 7,23 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5123020101692",
                    "waktu_lapor": "01/02/2023 21:51:47",
                    "waktu_response": "01/02/2023 21:55:45",
                    "waktu_recovery": "01/02/2023 22:22:02",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 1577,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HJ IMAH",
                    "alamat_pelapor": "JL BUNCIT INDAH BUMI MAS RAYA NO - RT 33 RW - KEL PEMURUS BARU KEC BANJAR SELATAN KOTA BANJARMASIN (SAMPING MEUBEL ELISABET, KOS-KOSAN IBU HAJI IMAH) ",
                    "no_telp_pelapor": "081348020030",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET. GAGAL, SETELAH UPDATE VKRN 43, SISA TOKEN : 744 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020108195",
                    "waktu_lapor": "01/02/2023 21:51:43",
                    "waktu_response": "01/02/2023 21:55:53",
                    "waktu_recovery": "02/02/2023 04:37:57",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 24124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "resmi Irnawati Sihotang",
                    "alamat_pelapor": "PR BKS TIMUR REG 5 H5 No.29 RT.0 RW.0 CIMUNING",
                    "no_telp_pelapor": "6281387997847",
                    "keterangan_pelapor": "saya mengisi token kenapa gagal terus ya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020108196",
                    "waktu_lapor": "01/02/2023 21:52:29",
                    "waktu_response": "01/02/2023 21:54:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 33903418,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRYANTO",
                    "alamat_pelapor": "JL GATOT SUBROTO NO 102 KEL. SUKARAJA KEC. BUMI WARAS. PATOKAN SAMPING POLSEK TELUK BETUNG SELATAN. BANDAR LAMPUNG",
                    "no_telp_pelapor": "085269331100",
                    "keterangan_pelapor": "MUTASI_K (G9923020188863:cek app kwh) - MOHON PERIKSA APP PRABAYAR KWH TIDAK BERTAMBAH. PTL (TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 01/02/2023 SEBESAR RP. 20.000,- DENGAN NOMOR TOKEN 65736200313720138898 DAN SISA KWH 18.9 kwh",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020108197",
                    "waktu_lapor": "01/02/2023 21:52:28",
                    "waktu_response": "01/02/2023 21:55:08",
                    "waktu_recovery": "01/02/2023 21:58:30",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "111970",
                    "nama_pelapor": "EDWIN GUSDIRZAL",
                    "alamat_pelapor": "JL. ANGGREK CAKRA NO.60 RT.7/RW.9, SUKABUMI UTARA, JAKARTA BARAT.",
                    "no_telp_pelapor": "085697996649",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 23233, ST BERDASARKAN ANGKA ACMT\\nJANUARI 2023=  22792. REK (TELAH DILUNASI). RUMAH TIDAK DIHUNI, BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG. //TERKAIT K5423013103883 INFO PELANGGAN BELUM ADA KONFIRMASI DARI PETUGAS/CC.54.PRAYOGA.SM//",
                    "media": "Email",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020108203",
                    "waktu_lapor": "01/02/2023 21:53:38",
                    "waktu_response": "01/02/2023 22:05:15",
                    "waktu_recovery": "01/02/2023 22:30:28",
                    "durasi_response_time": 697,
                    "durasi_recovery_time": 1513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUNAIDI",
                    "alamat_pelapor": "KP KELAPA INDAH     RT-4 / RW-5 GG MAKMUR KEL KELAPA INDAH KEC TANGERANG KOTA TANGERANG BANTEN SAMPING ALFAMART",
                    "no_telp_pelapor": "082310801677",
                    "keterangan_pelapor": "TGL 1/2/23  PELANGGAN DENGAN ID METER 14009812778 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN DATA PADA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!!SESUAI INFO PELANGAN ADA PERUBAHAN ID METER DARI 14009812778 MENJADI 14452118566 NAMUN INFO PELANGGAN TIDAK ADA PERGANTIAN METERAN.SISA 393 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108209",
                    "waktu_lapor": "01/02/2023 21:54:18",
                    "waktu_response": "01/02/2023 21:55:50",
                    "waktu_recovery": "02/02/2023 08:56:14",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 39624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "David vickriandi",
                    "alamat_pelapor": "JL KALI DERES RT 08/01 CKR",
                    "no_telp_pelapor": "6281373126535",
                    "keterangan_pelapor": "mohon bantuannya untuk pengecekan meteran, knpa bayarannya tinggi sekali karena kontrakan saya sebelumnya tidak pernah menyentuh 600rb",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020108210",
                    "waktu_lapor": "01/02/2023 21:54:18",
                    "waktu_response": "01/02/2023 21:57:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 33903260,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Taufik Hidayat",
                    "alamat_pelapor": "JL BANTARSARI KEC BUNGURSARI No.0 RT.5 RW.5 BANTARSARI",
                    "no_telp_pelapor": "6285223061620",
                    "keterangan_pelapor": "MUTASI_K (G9923020188870:GAGAL ISI TOKEN) - ISI TOKEN SELALU GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020108211",
                    "waktu_lapor": "01/02/2023 21:54:49",
                    "waktu_response": "01/02/2023 22:14:59",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1210,
                    "durasi_recovery_time": 33902193,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rokim",
                    "alamat_pelapor": "JL Jl.DESA PIR BUTONG Ds.BUTONG Kec.TEWEH T No.0 RT. RW.",
                    "no_telp_pelapor": "6281528890757",
                    "keterangan_pelapor": "MUTASI_K (G9923020188889:Gangguan) - Melakukan pembelian pulsa sejumlah 50.000 tatapi saat memasukkan token ke kwh gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA TEWEH"
                },
                {
                    "no_laporan": "K5423020108213",
                    "waktu_lapor": "01/02/2023 21:55:03",
                    "waktu_response": "01/02/2023 22:03:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 526,
                    "durasi_recovery_time": 33902863,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Rahmawati",
                    "alamat_pelapor": "PR GRIYA JATI ASRI No.028 RT.00 RW.00 JATI",
                    "no_telp_pelapor": "6281939540785",
                    "keterangan_pelapor": "MUTASI_K (G9923020188878:padam meluas) - terjadi pemadaman kembali ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108214",
                    "waktu_lapor": "01/02/2023 21:55:13",
                    "waktu_response": "01/02/2023 22:02:50",
                    "waktu_recovery": "01/02/2023 22:10:37",
                    "durasi_response_time": 457,
                    "durasi_recovery_time": 467,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iih",
                    "alamat_pelapor": "KP PONDOK TISUK No.00 RT.3 RW.4",
                    "no_telp_pelapor": "6281572919765",
                    "keterangan_pelapor": "di blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020108216",
                    "waktu_lapor": "01/02/2023 21:55:18",
                    "waktu_response": "01/02/2023 22:03:33",
                    "waktu_recovery": "02/02/2023 06:28:20",
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 30287,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reni Vebri yanti",
                    "alamat_pelapor": "Jl. Bumimanti No.VI",
                    "no_telp_pelapor": "6285269434344",
                    "keterangan_pelapor": "tidak bsa masukin pulsa (gagal)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K3223020100517",
                    "waktu_lapor": "01/02/2023 21:55:29",
                    "waktu_response": "01/02/2023 21:58:24",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 33903188,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HERNI",
                    "alamat_pelapor": "JL SEKELOA TENGAH NO 22 H  RT-1 / RW-4 KEL SEKELOA KEC COBLONG KOTA BANDUNG, DIDEKAT MASJID AT TAQWA",
                    "no_telp_pelapor": "6285759533457",
                    "keterangan_pelapor": "MUTASI_K (G9923020188871:kct) - PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL NYALA) SISA PULSA 733 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020108219",
                    "waktu_lapor": "01/02/2023 21:55:51",
                    "waktu_response": "01/02/2023 22:10:16",
                    "waktu_recovery": "01/02/2023 22:16:40",
                    "durasi_response_time": 865,
                    "durasi_recovery_time": 384,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANIEL",
                    "alamat_pelapor": "JL KAPUK     RT-3 / RW-10 NO - KEL KAPUK KEC CENGKARENG JAKBAR DEKAT BENGKEL ",
                    "no_telp_pelapor": "082274331279",
                    "keterangan_pelapor": "KESULITAN MEMASUKAN NO STROOM, LAYAR KWH METER BERTULISKAN GAGAL, SETELAH UPDATE VKRN 43 SISA 985 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108220",
                    "waktu_lapor": "01/02/2023 21:55:49",
                    "waktu_response": "01/02/2023 22:34:31",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2322,
                    "durasi_recovery_time": 33901021,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aiz",
                    "alamat_pelapor": "JL KPBD No.15 RT.10 RW.1 SUKABUMI S",
                    "no_telp_pelapor": "628568299770",
                    "keterangan_pelapor": "MUTASI_K (G9923020188918:urgent) - meteran listrik gagal terus ketika diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020108223",
                    "waktu_lapor": "01/02/2023 21:56:11",
                    "waktu_response": "01/02/2023 21:58:14",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 33903198,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ratna hasanah",
                    "alamat_pelapor": "Jl. Cibeunying Kolot No.80",
                    "no_telp_pelapor": "6283821688492",
                    "keterangan_pelapor": "MUTASI_K (G9923020188872:kct) - masukin token gagal terus.\\nnomor token nya padahal udah betul\\nini tokennya sudah hampir habis bagaimana ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020108226",
                    "waktu_lapor": "01/02/2023 21:57:08",
                    "waktu_response": "01/02/2023 22:07:35",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 627,
                    "durasi_recovery_time": 33902637,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aprian Zahlan",
                    "alamat_pelapor": "PR TS PURI BALI D2 No.5 RT.000 RW.00 SAWANGAN",
                    "no_telp_pelapor": "62811757241",
                    "keterangan_pelapor": "MUTASI_K (G9923020188881:perlu diarahkan petugas teknik) - voltase di rumah saya berkurang 10% lebih dari seharusnya, apabila ada elektronik rusak bisa di komplain ya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108227",
                    "waktu_lapor": "01/02/2023 21:57:09",
                    "waktu_response": "01/02/2023 22:34:53",
                    "waktu_recovery": "01/02/2023 22:42:19",
                    "durasi_response_time": 2264,
                    "durasi_recovery_time": 446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "JL RAYA MANDOR No.0 RT. RW.",
                    "no_telp_pelapor": "6287710048947",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter stand akhir Januari 2023 adalah 218.429kwh, sedang stand actual tgl 25 januarit2023 adalah 220.188kwh, mohon bantu disesuaikan karena swacam tidak dapat dilakukan karena error'.\\n\\nbila ingin melakukan joint visit dapat hubungi pic area kami sdr Junaidi 087710048947",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020108234",
                    "waktu_lapor": "01/02/2023 21:58:36",
                    "waktu_response": "01/02/2023 22:37:20",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2324,
                    "durasi_recovery_time": 33900852,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Srianingsih",
                    "alamat_pelapor": "Jl. Raya Ps. Kemis No.11",
                    "no_telp_pelapor": "6282110473244",
                    "keterangan_pelapor": "MUTASI_K (G9923020288950:gangguan) - mati listrik dari pukul 19.00 sampai 21.56 belum menyala. saya mempunyai bayi.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020108235",
                    "waktu_lapor": "01/02/2023 21:58:57",
                    "waktu_response": "01/02/2023 22:01:18",
                    "waktu_recovery": "01/02/2023 22:10:54",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iisah",
                    "alamat_pelapor": "KP BULAK No.23 RT.1 RW.16 KLENDER",
                    "no_telp_pelapor": "6289654391693",
                    "keterangan_pelapor": "isi token gagal 2 kali pembelian token pulsa yang pertama 20 dan yang kedua 200 padahal memasukkan token nya sudah benar dengan pembelian token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108242",
                    "waktu_lapor": "01/02/2023 22:00:50",
                    "waktu_response": "01/02/2023 22:04:47",
                    "waktu_recovery": "01/02/2023 22:41:51",
                    "durasi_response_time": 237,
                    "durasi_recovery_time": 2224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KURNIAWAN",
                    "alamat_pelapor": "JL NANGSI RT-4 RW-2 NO 118 KP BUNGAOK LEMBUR DESA CARINGIN KEC LEGOK KAB TANGERANG, BANTEN / DKAT -",
                    "no_telp_pelapor": "081297152667",
                    "keterangan_pelapor": " TGL 02/01/23 PENANGANAN GANGGUAN APP PRABAYAR BLANK DI LAKSANAKAN DGN CARA SAMBUNG LANGSUNG OLEH PETUGAS . MOHON DILAKSANAKAN PENANGANAN SESUI KETENTUAN . ID METTER 14236536778.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108243",
                    "waktu_lapor": "01/02/2023 22:00:58",
                    "waktu_response": "01/02/2023 22:30:54",
                    "waktu_recovery": "01/02/2023 23:07:56",
                    "durasi_response_time": 1796,
                    "durasi_recovery_time": 2222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL DUTA KENANGA 1 BLOK D2 NO 32 KEL HARAPAN BARU KEC BEKASI UTARA (ACUAN DEKAT DANAU DUTA)",
                    "no_telp_pelapor": "02188979134",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 2809  KWH/ PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020108246",
                    "waktu_lapor": "01/02/2023 22:01:22",
                    "waktu_response": "01/02/2023 22:36:23",
                    "waktu_recovery": "01/02/2023 23:01:17",
                    "durasi_response_time": 2101,
                    "durasi_recovery_time": 1494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Trisna M Suryana",
                    "alamat_pelapor": "KP KEDUNG GEDE No. RT.5 RW.16 SETIA MEKA",
                    "no_telp_pelapor": "6289604554915",
                    "keterangan_pelapor": "listrik mati nyala, saat periksa meterannya ncb gosong sperti di gambar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5523020100954",
                    "waktu_lapor": "01/02/2023 22:03:02",
                    "waktu_response": "01/02/2023 22:08:35",
                    "waktu_recovery": "01/02/2023 22:10:56",
                    "durasi_response_time": 333,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEODORA",
                    "alamat_pelapor": "JL KENDAL NO 24 RT-10 RW-6 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT LOKASI: DEKAT ALFAMART ",
                    "no_telp_pelapor": "087882275859",
                    "keterangan_pelapor": "MOHON KONFIRMASI DAN TINDAKLANJUT TERKAIT PB EX BONGKAR RAMPUNG (B2/7700VA) PELANGGAN SUDAH DATANG KE UNIT MENTENG. NAMUN PELANGGAN DI ARAHKAN MENGHUBUNGI CALL CENTER 123, PELANGGAN INGIN SEGERA DITINDAKLANJUTI OLEH PETUGAS UNIT ID PEL: 541103499191",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108252",
                    "waktu_lapor": "01/02/2023 22:03:43",
                    "waktu_response": "01/02/2023 22:10:35",
                    "waktu_recovery": "01/02/2023 23:55:24",
                    "durasi_response_time": 412,
                    "durasi_recovery_time": 6289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INSAN ",
                    "alamat_pelapor": "PERUMAHAN GRAHA PANCORAN MAS BLOK CC NO 3, RANGKAPAN JAYA BARU, PANCORAN MAS, DEPOK 16434",
                    "no_telp_pelapor": "081294761352 ",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI Arif Furqon Afandi MENJADI Muhammad Insan Nurrahman. DENGAN NO. KTP PEMILIK 0317409260694100 AN. Muhammad Insan Nurrahman DAN NPWP PEMILIK 74.504.126.9-017.000. PEMOHON MENGAKU SEBAGAI PEMILIK.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108259",
                    "waktu_lapor": "01/02/2023 22:07:23",
                    "waktu_response": "01/02/2023 22:11:39",
                    "waktu_recovery": "01/02/2023 23:00:12",
                    "durasi_response_time": 256,
                    "durasi_recovery_time": 2913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indra",
                    "alamat_pelapor": "KP TARIKOLOT No. RT.4 RW.1 TARIKOLOT",
                    "no_telp_pelapor": "6285960554450",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020108262",
                    "waktu_lapor": "01/02/2023 22:07:48",
                    "waktu_response": "01/02/2023 22:31:23",
                    "waktu_recovery": "01/02/2023 22:47:45",
                    "durasi_response_time": 1415,
                    "durasi_recovery_time": 982,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cipta Yudha Pratama",
                    "alamat_pelapor": "DS SANGO No.0 RT.2 RW.1 SANGO",
                    "no_telp_pelapor": "6282331138160",
                    "keterangan_pelapor": "masukan nomor token gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5523020100956",
                    "waktu_lapor": "01/02/2023 22:08:08",
                    "waktu_response": "01/02/2023 22:09:10",
                    "waktu_recovery": "01/02/2023 22:11:22",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEODORA",
                    "alamat_pelapor": "JL KENDAL NO 24   RT-10 / RW-6 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT ",
                    "no_telp_pelapor": "087882275859",
                    "keterangan_pelapor": "MOHON KONFIRMASI DAN TINDAKLANJUT TERBAKIT PB EX BONGKAR RAMPUNG (B2/7700VA) PELANGGAN SUDAH DATANG KE UNIT MENTENG NAMUN BELUM ADA TINDAKLANJUT DARI PETUGAS ID PEL: 541103499191",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108265",
                    "waktu_lapor": "01/02/2023 22:08:49",
                    "waktu_response": "01/02/2023 22:33:47",
                    "waktu_recovery": "01/02/2023 22:53:58",
                    "durasi_response_time": 1498,
                    "durasi_recovery_time": 1211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VITA",
                    "alamat_pelapor": "JL JUNAEDI NO 2 RT012/RW003 CIPETE SELATAN CILANDAK JAKARTA SELATAN 12410.",
                    "no_telp_pelapor": "08128516126",
                    "keterangan_pelapor": "DI WILAYAH TSB PTL SERING PADAM DALAM 1 BULAN TERAKHIR HAMPIR 4 KALI PADAM. ",
                    "media": "Email",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020108271",
                    "waktu_lapor": "01/02/2023 22:09:58",
                    "waktu_response": "01/02/2023 22:29:54",
                    "waktu_recovery": "01/02/2023 22:37:12",
                    "durasi_response_time": 1196,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kridha Tegas Gina Saputra",
                    "alamat_pelapor": "JL DONOHARJO RT 3 RW 2 No.",
                    "no_telp_pelapor": "6289518264950",
                    "keterangan_pelapor": "Salah ketik nama, \\nNama yang benar KRIDHA TEGAS GINA S",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020108277",
                    "waktu_lapor": "01/02/2023 22:10:56",
                    "waktu_response": "01/02/2023 22:15:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 266,
                    "durasi_recovery_time": 33902170,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "septian sampow",
                    "alamat_pelapor": "lorong air hidup jaga 3.",
                    "no_telp_pelapor": "6281245554004",
                    "keterangan_pelapor": "MUTASI_K (G9923020188890:perlu pemeriksaan petugas) - meteran mati total. lampu padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5423020108279",
                    "waktu_lapor": "01/02/2023 22:11:41",
                    "waktu_response": "01/02/2023 22:31:37",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1196,
                    "durasi_recovery_time": 33901195,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "dita",
                    "alamat_pelapor": "jl manggis",
                    "no_telp_pelapor": "6282189406655",
                    "keterangan_pelapor": "MUTASI_K (G9923020188898:cek teknis) - gagal isi pulsa token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020108281",
                    "waktu_lapor": "01/02/2023 22:12:09",
                    "waktu_response": "01/02/2023 22:39:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1655,
                    "durasi_recovery_time": 33900708,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moch. Eka Wira Dharma Putra",
                    "alamat_pelapor": "KP BTN MANUNGGAL No.0",
                    "no_telp_pelapor": "628125854943",
                    "keterangan_pelapor": "MUTASI_K (G9923020188899:gangguan) - pemadaman berulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020108282",
                    "waktu_lapor": "01/02/2023 22:12:34",
                    "waktu_response": "01/02/2023 22:14:12",
                    "waktu_recovery": "01/02/2023 23:09:10",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 3298,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AINUN",
                    "alamat_pelapor": "JL PAWON BLK A NO 79     RT-1 / RW-9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI JABAR DEKAT KANTOR KECAMATAN",
                    "no_telp_pelapor": "081215003101",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL PADAM)SISA 96 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100925",
                    "waktu_lapor": "01/02/2023 22:12:35",
                    "waktu_response": "01/02/2023 22:15:28",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 33902164,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "14026223827",
                    "nama_pelapor": "BAPAK FARID",
                    "alamat_pelapor": "PR TJITRA MAS RESIDENCE BLOK F3 NO 20 RT-4 / RW-1 KEL KALISURENG KEC TAJUR HALANG KAB BOGOR / DEKAT MASJID AL MUHAJIRIN",
                    "no_telp_pelapor": "085591302319",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN KET TERBLOKIR TIDAK ADA NO REGISTRASI SISA KWH 4.15 PTL HAMPIR PADAM  \\nMOHON DIBANTU KONFIRMASI DAN PENJELASAN KE PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108284",
                    "waktu_lapor": "01/02/2023 22:12:40",
                    "waktu_response": "01/02/2023 22:13:39",
                    "waktu_recovery": "01/02/2023 22:51:05",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 2246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakub yasjudan",
                    "alamat_pelapor": "JL KP BABAKAN RT2/1 LEGOK",
                    "no_telp_pelapor": "62895403472380",
                    "keterangan_pelapor": "pembelian token 2 kali pembelian namun gagal pihak alfa sudah ke rumah namun tetap gagal dari pihak alfa saran kan agar menghubungi pihak pln saat di masukan tolong tidak lanjuti karna waktu suda malam takut listrik di rumah habis ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100959",
                    "waktu_lapor": "01/02/2023 22:12:52",
                    "waktu_response": "01/02/2023 22:17:49",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 297,
                    "durasi_recovery_time": 33902023,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANANG ",
                    "alamat_pelapor": "JL- PR GREEN GARDEN BLOK D6 NO 03   RT-2 / RW-6 KEL DANA REJO KEC KEBOMAS KAB GERSIK LOKASI : PR GREEN GARDEN",
                    "no_telp_pelapor": "6285746566754",
                    "keterangan_pelapor": "MUTASI_K (G9923020188929:Ditangani unit) - 1 APP PRABAYAR  (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. APP TERTERA ERR 23  NO TOKEN : 34975149388565961226 SISA TOKEN : 400 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020108289",
                    "waktu_lapor": "01/02/2023 22:13:43",
                    "waktu_response": "01/02/2023 22:16:33",
                    "waktu_recovery": "01/02/2023 22:19:24",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daniel Manasye Sitompul",
                    "alamat_pelapor": "Kapuk sawah Rt 003/010 no 17",
                    "no_telp_pelapor": "6282274331279",
                    "keterangan_pelapor": "Nomor Token Yang Dimasukkan GaGal Terus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108290",
                    "waktu_lapor": "01/02/2023 22:13:46",
                    "waktu_response": "01/02/2023 22:31:57",
                    "waktu_recovery": "01/02/2023 22:47:52",
                    "durasi_response_time": 1091,
                    "durasi_recovery_time": 955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FERLIN PRISCA",
                    "alamat_pelapor": " MALIARO, DEPAN UGD RUMAH SAKIT UMUM RT/013 RW/004 ADA JALAN BELOK KANAN DAPAT LORONG PERTAMA BELOK KANAN RUMAH KEDUA",
                    "no_telp_pelapor": "082271079643 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 407.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020108295",
                    "waktu_lapor": "01/02/2023 22:14:16",
                    "waktu_response": "01/02/2023 22:15:11",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 33902181,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "danang suwiryo",
                    "alamat_pelapor": "JL GG.PUSKESMAS RT 02 RW 04 No.",
                    "no_telp_pelapor": "6285155179928",
                    "keterangan_pelapor": "MUTASI_K (G9923020188892:arahkan clear tamper dan ricek APP) - gagal masukan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108296",
                    "waktu_lapor": "01/02/2023 22:14:22",
                    "waktu_response": "01/02/2023 22:17:20",
                    "waktu_recovery": "01/02/2023 22:19:47",
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mulyanto",
                    "alamat_pelapor": "KP WARUNG JAMBU No.3 RT.003 RW.03 BANTARJATI",
                    "no_telp_pelapor": "6281216666882",
                    "keterangan_pelapor": "mengajukan perubahan daya  sampai saat ini belum ada realisasi penyambungan mohon info yaa....\\n\\nsudah melapor calcenter pLn sudah 2x mohon infonya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020108297",
                    "waktu_lapor": "01/02/2023 22:14:47",
                    "waktu_response": "01/02/2023 22:16:35",
                    "waktu_recovery": "02/02/2023 01:12:15",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 10540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dhoni setiawan",
                    "alamat_pelapor": "JL LUK No. RT.2 RW.2 BHAKTI JAY",
                    "no_telp_pelapor": "6282113111638",
                    "keterangan_pelapor": "Mohon izin melaporkan, rumah saya di Orchid Park A11, Bakti Jaya, Tangsel tdak bisa mengisi token di meteran, selalu gagal, padahal nomor benar. catatan: tidak ada kecocokan antara idpel dan nomor meteran, posisi meteran selama 6 bulan belum pernah diisi pulsa karena pulsa masih ada dan listrik setiap malamnya menyala. terimakasih min",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020108299",
                    "waktu_lapor": "01/02/2023 22:15:36",
                    "waktu_response": "01/02/2023 22:16:48",
                    "waktu_recovery": "01/02/2023 22:25:09",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sandri Alamsyah",
                    "alamat_pelapor": "KP TUTUGAN DS CIHANJUANG RAHAYU No.0 RT.2 RW.6 PARONGPONG",
                    "no_telp_pelapor": "6285720311120",
                    "keterangan_pelapor": "Tidak bisa isi token, gagal terus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020108302",
                    "waktu_lapor": "01/02/2023 22:16:35",
                    "waktu_response": "01/02/2023 22:19:17",
                    "waktu_recovery": "01/02/2023 22:33:56",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAMSUL",
                    "alamat_pelapor": "PONDOK ASRI 1 BLOK B7 NO. 23 KEL. BAKUNG KEC. BIRINGKANAYA MAKASSAR",
                    "no_telp_pelapor": "081342060833",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 26.57.",
                    "media": "Email",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020108304",
                    "waktu_lapor": "01/02/2023 22:17:05",
                    "waktu_response": "01/02/2023 22:32:35",
                    "waktu_recovery": "01/02/2023 22:42:11",
                    "durasi_response_time": 930,
                    "durasi_recovery_time": 576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bro udin",
                    "alamat_pelapor": "JL RAYA GALANG No. SUI PINYUH",
                    "no_telp_pelapor": "6285849940996",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020108315",
                    "waktu_lapor": "01/02/2023 22:21:25",
                    "waktu_response": "01/02/2023 22:44:50",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1405,
                    "durasi_recovery_time": 33900402,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Usep Andriyawan",
                    "alamat_pelapor": "KP BABAKAN PARI No. RT.1 RW.11",
                    "no_telp_pelapor": "6285624916137",
                    "keterangan_pelapor": "MUTASI_K (G9923020188913:Mohon di cek) - lampu menyala di kwh meter, apakah berbahaya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LELES"
                },
                {
                    "no_laporan": "K5423020108326",
                    "waktu_lapor": "01/02/2023 22:24:39",
                    "waktu_response": "01/02/2023 23:25:02",
                    "waktu_recovery": "02/02/2023 05:29:53",
                    "durasi_response_time": 3623,
                    "durasi_recovery_time": 21891,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhik Setiawan",
                    "alamat_pelapor": "timur RSUD tongas",
                    "no_telp_pelapor": "6288991125526",
                    "keterangan_pelapor": "mohon segera di tindak lanjuti di karnakan daerah tersebut sampai saat ini PLN off",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108332",
                    "waktu_lapor": "01/02/2023 22:25:38",
                    "waktu_response": "01/02/2023 23:40:58",
                    "waktu_recovery": "01/02/2023 23:42:26",
                    "durasi_response_time": 4520,
                    "durasi_recovery_time": 88,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "udin samsudin",
                    "alamat_pelapor": "KP CIJEUNGJING No. RT.1 RW.21 KERTAMULYA",
                    "no_telp_pelapor": "6289694493291",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020108333",
                    "waktu_lapor": "01/02/2023 22:25:47",
                    "waktu_response": "01/02/2023 22:51:29",
                    "waktu_recovery": "01/02/2023 23:07:54",
                    "durasi_response_time": 1542,
                    "durasi_recovery_time": 985,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Nurdiansyah",
                    "alamat_pelapor": "Jl. NURUL HUDA VII, RT.01/RW.015, NO.61",
                    "no_telp_pelapor": "6285714728854",
                    "keterangan_pelapor": "nomor token listrik yang baru saya beli via aplikasi gojek jam 21.30 tanggal 1 februari 2023 tidak valid ke kWh, status selalu gagal dalam mengisi token listrik padahal nomor sudah sesuai yang dikirim via aplikasi gojek",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108334",
                    "waktu_lapor": "01/02/2023 22:26:07",
                    "waktu_response": "01/02/2023 22:32:48",
                    "waktu_recovery": "02/02/2023 06:41:57",
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 29349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fajar Leonardo hutahaean",
                    "alamat_pelapor": "jl. Sumatra1, GG nusantara, perum Nusantara block D13",
                    "no_telp_pelapor": "6282382239412",
                    "keterangan_pelapor": "saat memasukan nomor token terjadi kesalahan sehingga tidak bisa mengisi nomor token , keterangan nya GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108338",
                    "waktu_lapor": "01/02/2023 22:26:55",
                    "waktu_response": "01/02/2023 23:24:39",
                    "waktu_recovery": "02/02/2023 05:29:40",
                    "durasi_response_time": 3464,
                    "durasi_recovery_time": 21901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satya Adhy Wicaksono",
                    "alamat_pelapor": "JL YOS SUDARSO No. 13 RT.004 RW.15 MANGUN HRJ",
                    "no_telp_pelapor": "6285331745884",
                    "keterangan_pelapor": "voltase turun..setelah mati lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108342",
                    "waktu_lapor": "01/02/2023 22:27:16",
                    "waktu_response": "01/02/2023 22:37:55",
                    "waktu_recovery": "01/02/2023 23:02:39",
                    "durasi_response_time": 639,
                    "durasi_recovery_time": 1484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PEBI KHUSEN",
                    "alamat_pelapor": "Kp. Dukuh manggah RT 14/03 desa legok kec legok",
                    "no_telp_pelapor": "6285775563188",
                    "keterangan_pelapor": "Gagal memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108343",
                    "waktu_lapor": "01/02/2023 22:27:37",
                    "waktu_response": "01/02/2023 22:35:34",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 33900958,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TEGUH",
                    "alamat_pelapor": "JL LETNAN SUTOPO PR CLUSTER ALEGRIA PARK BLOK A1 NO 5 KEL LENGKONG GUDANG TIMUR KEC SERPONG TANGERANG SELATAN ACUAN DEPAN FITNESS",
                    "no_telp_pelapor": "081316453885",
                    "keterangan_pelapor": "MUTASI_K (G9923020188931:tlg cek) - APP TERTERA TERPAKAI SISA 3.07 KWH NO TOKEN 68960427042735535036 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100965",
                    "waktu_lapor": "01/02/2023 22:27:48",
                    "waktu_response": "01/02/2023 22:29:23",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 33901329,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "01104368202",
                    "nama_pelapor": "BP EVAN",
                    "alamat_pelapor": "JL WONOREJO TIMUR NO 142 DS WONOREJO RT-1 / RW-7 KEC RUNGKUT KOTA SURABAYA PROV JATIM. LOKASI : DEKAT SEKOLAH MTS",
                    "no_telp_pelapor": "6285655519193",
                    "keterangan_pelapor": "MUTASI_K (G9923020188896:bapak ibu mohon bantuan pengecekan lokasi plg gagal entry token) - 1 APP PRABAYAR TERTERA REJECT. PELANGGAN TIDAK DAPAT MENGINPUT NO TOKEN. (PTL MASIH MENYALA). SISA : 74.57 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020108344",
                    "waktu_lapor": "01/02/2023 22:27:41",
                    "waktu_response": "01/02/2023 22:52:07",
                    "waktu_recovery": "01/02/2023 23:08:05",
                    "durasi_response_time": 1466,
                    "durasi_recovery_time": 958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRAMBUDI",
                    "alamat_pelapor": "ALAMAT : JL. MESJID AL-FALAH BLOK C NO. 2\\nKEC. PONDOK MELATI KEL. JATIRAHAYU\\nBEKASI 17414",
                    "no_telp_pelapor": "081514325634",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM. SISA KWH 600 KWH.",
                    "media": "Email",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5523020100967",
                    "waktu_lapor": "01/02/2023 22:30:07",
                    "waktu_response": "01/02/2023 22:33:04",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 177,
                    "durasi_recovery_time": 33901108,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ITA ",
                    "alamat_pelapor": "JL CAKRA KEMCANA 5 PR BSD BLOK B-6 NO.10 SEK XII RT 4 RW 6 KEL RAWA MEKAR JAYA KEC SERPONG KOTA TANGSEL LOKASI : PR BSD ",
                    "no_telp_pelapor": "6281545306778",
                    "keterangan_pelapor": "MUTASI_K (G9923020188930:tlg cek) - 1 APP PRABAYAR  (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. APP TIDAK ADA  TERTERA KETERANGAN TERKAIT VKRN 43  NO TOKEN : 12922873885102394120 DAN 17190799375490781366 SISA TOKEN : 728 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108350",
                    "waktu_lapor": "01/02/2023 22:31:16",
                    "waktu_response": "01/02/2023 22:52:15",
                    "waktu_recovery": "01/02/2023 23:08:12",
                    "durasi_response_time": 1259,
                    "durasi_recovery_time": 957,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PURWANTO",
                    "alamat_pelapor": "Jl. Jati Kramat Baru No.8",
                    "no_telp_pelapor": "6281296161788",
                    "keterangan_pelapor": "kwh meter tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108351",
                    "waktu_lapor": "01/02/2023 22:31:28",
                    "waktu_response": "01/02/2023 22:36:02",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 33900930,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "gloria tumbelaka",
                    "alamat_pelapor": "JL RANOYAPO",
                    "no_telp_pelapor": "6281342951295",
                    "keterangan_pelapor": "MUTASI_K (G9923020288965:perlu pemeriksaan petugas) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5423020108361",
                    "waktu_lapor": "01/02/2023 22:34:18",
                    "waktu_response": "01/02/2023 22:54:44",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1226,
                    "durasi_recovery_time": 33899808,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "rendy allanuary",
                    "alamat_pelapor": "PR GRIYA INDAH CIKAMPEK BLOK K9 No.23 RT.0 RW.0 SASAKSENG",
                    "no_telp_pelapor": "6281282138644",
                    "keterangan_pelapor": "MUTASI_K (G9923020188908:token cepat habis) - keluhan penggunaan listrik boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5423020108374",
                    "waktu_lapor": "01/02/2023 22:35:55",
                    "waktu_response": "01/02/2023 22:52:56",
                    "waktu_recovery": "01/02/2023 23:10:17",
                    "durasi_response_time": 1021,
                    "durasi_recovery_time": 1041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABOE FATTA",
                    "alamat_pelapor": "JL. RSUD SAWERIGADING, KEL. TOBULUNG KOTA PALOPO PROPINSI SUL-SEL",
                    "no_telp_pelapor": "081355387822",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM. SISA 78,25.",
                    "media": "Email",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020108375",
                    "waktu_lapor": "01/02/2023 22:36:02",
                    "waktu_response": "01/02/2023 22:36:41",
                    "waktu_recovery": "01/02/2023 23:18:32",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 2511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul ghafur",
                    "alamat_pelapor": "KK PROMARU No.0 RT.008 RW.11 RW SEMUT",
                    "no_telp_pelapor": "6281927000438",
                    "keterangan_pelapor": "kenapa proses perubahan tarif belum juga berubah? sampai sampai bulan berikutnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020108381",
                    "waktu_lapor": "01/02/2023 22:37:48",
                    "waktu_response": "02/02/2023 00:06:22",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 5314,
                    "durasi_recovery_time": 33895510,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VITRI AYU MURTI ",
                    "alamat_pelapor": "KP JAMPANG JL PDAM RT 01 RW 08 KEL KALISUREN KEC TAJUR HALANG KAB BOGOR // ACUAN: BELAKANG AS-SYAFINA ",
                    "no_telp_pelapor": "081281769729",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI. PROSES PEMASANGAN TIANG DIWILAYAH TSB DIKARENAKAN SESUAI INFO YBS KABEL YANG MENYAMBUNG KE PERSIL DIWILAYAH TSB HANYA DILETAKKAN PADA POHON DAN AKAN SEGERA DITEBANG OLEH PEMILIK LAHAN. PETUGAS SUDAH SURVEY KE LOKASI TGL 06/01/23 TERKAIT K5423010604712. PELANGGAN PERNAH LAPOR DENGAN NO: K5423013002517 , K5423012600841, K5423012604779 STATUS SELESAI . SESUAI INFORMASI PELANGGAN SUDAH DIKONFIRMASI OLEH PETUGAS NAMUN BELUM ADA PENANGANAN DAN DITINDAKLANJUTI. PELANGGAN MENGINGINKAN PETUGAS DATANG KE LOKASI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108383",
                    "waktu_lapor": "01/02/2023 22:38:10",
                    "waktu_response": "01/02/2023 22:52:25",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 855,
                    "durasi_recovery_time": 33899947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Parulian Gultom",
                    "alamat_pelapor": "JL RAYA JATIMAKMUR No. RT.9 RW.9 JATIMAKMUR",
                    "no_telp_pelapor": "6285891003720",
                    "keterangan_pelapor": "KWH Meter tidak bisa diisi token, sudah 3 kali pembelian baik dari PLN Mobile, BRI Mobile dan warunf",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108384",
                    "waktu_lapor": "01/02/2023 22:38:17",
                    "waktu_response": "01/02/2023 22:47:27",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 550,
                    "durasi_recovery_time": 33900245,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhriyadi",
                    "alamat_pelapor": "PR GRAMAPURI PERSADA S-04 No.03 SUKAJAYA",
                    "no_telp_pelapor": "6281288247488",
                    "keterangan_pelapor": "MUTASI_K (G9923020188905:gagal.isi token) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020108385",
                    "waktu_lapor": "01/02/2023 22:38:26",
                    "waktu_response": "01/02/2023 22:53:08",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 882,
                    "durasi_recovery_time": 33899904,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "m.nuhaeri",
                    "alamat_pelapor": "Jl. Sangereng No.48",
                    "no_telp_pelapor": "6289651849237",
                    "keterangan_pelapor": "MUTASI_K (G9923020188906:token gagal masuk) - token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108391",
                    "waktu_lapor": "01/02/2023 22:39:16",
                    "waktu_response": "01/02/2023 22:53:19",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 33899893,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "beni kurniawan",
                    "alamat_pelapor": "Jl. Amd Raya No.4 No.41",
                    "no_telp_pelapor": "6281574290049",
                    "keterangan_pelapor": "MUTASI_K (G9923020188907:listrik padam / turun  jika menggunakan mesin cuci\\n mohon dilakukan pengecekan) - listrik padam / turun  jika menggunakan mesin cuci",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108393",
                    "waktu_lapor": "01/02/2023 22:40:32",
                    "waktu_response": "01/02/2023 22:56:32",
                    "waktu_recovery": "02/02/2023 06:30:42",
                    "durasi_response_time": 960,
                    "durasi_recovery_time": 27250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fahri Saifullah",
                    "alamat_pelapor": "Jl. Tjitra Mas Residence No.17",
                    "no_telp_pelapor": "6285691659913",
                    "keterangan_pelapor": "kWh nya terblokir nggak bisa isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108394",
                    "waktu_lapor": "01/02/2023 22:40:36",
                    "waktu_response": "01/02/2023 23:12:56",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1940,
                    "durasi_recovery_time": 33898716,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Baktya Drestanto Kosala",
                    "alamat_pelapor": "JL VETERAN No. 23 RT. 0 RW. 0 SUKORAME",
                    "no_telp_pelapor": "62818384063",
                    "keterangan_pelapor": "MUTASI_K (G9923020188926:perlu dicek petugas ) - belum ada tindak lanjur dari laporan G5423020121486",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5423020108395",
                    "waktu_lapor": "01/02/2023 22:40:56",
                    "waktu_response": "01/02/2023 22:48:10",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 33900202,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahman",
                    "alamat_pelapor": "RT 01/RW 01",
                    "no_telp_pelapor": "6285244142627",
                    "keterangan_pelapor": "MUTASI_K (G9923020188912:cek teknis) - tidak bisa mengisi pulsa token dan mengalami kegagalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020108397",
                    "waktu_lapor": "01/02/2023 22:41:15",
                    "waktu_response": "01/02/2023 22:44:09",
                    "waktu_recovery": "01/02/2023 23:13:57",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 1788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad nur ikhlas",
                    "alamat_pelapor": "KP SERPONG No. RT.4 RW.2 SERPONG",
                    "no_telp_pelapor": "6289531043691",
                    "keterangan_pelapor": "Setiap di isi pulsa selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108398",
                    "waktu_lapor": "01/02/2023 22:41:33",
                    "waktu_response": "01/02/2023 22:54:12",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 759,
                    "durasi_recovery_time": 33899840,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mardiana Mansyur Putri",
                    "alamat_pelapor": "Jl. Irian No.264",
                    "no_telp_pelapor": "6281241800841",
                    "keterangan_pelapor": "MUTASI_K (G9923020188909:gangguan) - ganggungan kabel di depan rumah (teras atas) sangat membahayakan. sudah sangat berantakan kabel² nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5423020108410",
                    "waktu_lapor": "01/02/2023 22:46:24",
                    "waktu_response": "01/02/2023 23:01:06",
                    "waktu_recovery": "01/02/2023 23:02:46",
                    "durasi_response_time": 882,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rickhend handi wijaya",
                    "alamat_pelapor": "JL SAWAH LION X No. RT.1 RW.4 JEMBATAN L",
                    "no_telp_pelapor": "6282326232690",
                    "keterangan_pelapor": "isi token gagal masuk\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108413",
                    "waktu_lapor": "01/02/2023 22:47:03",
                    "waktu_response": "01/02/2023 22:53:38",
                    "waktu_recovery": "01/02/2023 22:57:35",
                    "durasi_response_time": 395,
                    "durasi_recovery_time": 237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAUFAL PURWANTO",
                    "alamat_pelapor": "PERUM BUMI INDAH, TAHAP 5, JL EDELWEIS 1 BLOK KC-2. KEC. PASAR KEMIS, KEL. SUKAMANTRI, KAB.TANGERANG.",
                    "no_telp_pelapor": "087736430056",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 04/12/2022 TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. AGEM AGUS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 220031 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5423020106581, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108422",
                    "waktu_lapor": "01/02/2023 22:49:23",
                    "waktu_response": "01/02/2023 22:55:38",
                    "waktu_recovery": "01/02/2023 23:03:05",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kurniawatunisa",
                    "alamat_pelapor": "Jl Cibanteng Proyek Kp Cihideung Ilir rt 5/2",
                    "no_telp_pelapor": "628998384179",
                    "keterangan_pelapor": "setiap bulan saya bayar listrik pascabayar selalu mahal 300rb an\\npadal pemakaian tidak banyak \\nkulkas 2, lampu 10 (gasemua nyala), air sanyo, setrika seminggu 2kali, dispenser 1,  kipas angin 2",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5423020108426",
                    "waktu_lapor": "01/02/2023 22:51:26",
                    "waktu_response": "01/02/2023 22:59:07",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 461,
                    "durasi_recovery_time": 33899545,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi Admaji",
                    "alamat_pelapor": "jalan batang kuis desa sugiharjo dusun 1 no 79",
                    "no_telp_pelapor": "6282268930947",
                    "keterangan_pelapor": "MUTASI_K (G9923020188917:Regu 52 ULP Lubuk Pakam) - isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020108428",
                    "waktu_lapor": "01/02/2023 22:52:54",
                    "waktu_response": "01/02/2023 23:26:48",
                    "waktu_recovery": "02/02/2023 02:37:16",
                    "durasi_response_time": 2034,
                    "durasi_recovery_time": 11428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hanif khalilur rahman",
                    "alamat_pelapor": "KR KOREM No.L/02 No.0 RT. RW.",
                    "no_telp_pelapor": "6282169097433",
                    "keterangan_pelapor": "tidak bisa isi token karena terblokir. mohon petunjukny. kenapa bisa terblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5423020108429",
                    "waktu_lapor": "01/02/2023 22:53:04",
                    "waktu_response": "01/02/2023 23:12:48",
                    "waktu_recovery": "02/02/2023 00:46:41",
                    "durasi_response_time": 1184,
                    "durasi_recovery_time": 5633,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIK",
                    "alamat_pelapor": "JL REMAJA  RT 2 RW 4 NO 46 KEL JATINEGARA KAUM KEC PULOGADUNG JAKTIM \\nACUAN LOKASI BELAKANG KANTOR CAMAT PULOGADUNG ",
                    "no_telp_pelapor": "082195520003",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT AKAN DILAKUKAN RENOVASI RUMAH PELANGGAN MENGAKU SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020108430",
                    "waktu_lapor": "01/02/2023 22:53:36",
                    "waktu_response": "01/02/2023 22:58:12",
                    "waktu_recovery": "01/02/2023 23:55:40",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 3448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERY",
                    "alamat_pelapor": "JL KI HAJAR DEWANTARA SUKA MANTRI, SUKARAJA KEC KARANGBAHAGIA, CIKARANG JABAR.",
                    "no_telp_pelapor": "082280680168",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SESUAI INFORMASI PELANGGAN TERDAPAT KABEL SR YANG TIDAK TERPAKAI (MASIH TERSAMBUNG DARI JARINGAN TIANG) YBS MENGKHAWATIRKAN KABEL TERSEBUT MENGALAMI TERBAKAR/KEJADIAN YANG TIDAK DIINGINKAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108438",
                    "waktu_lapor": "01/02/2023 22:55:22",
                    "waktu_response": "01/02/2023 22:58:47",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 33899565,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi Admaji",
                    "alamat_pelapor": "jalan batang kuis desa sugiharjo dusun 1 no 79",
                    "no_telp_pelapor": "6282268930947",
                    "keterangan_pelapor": "MUTASI_K (G9923020188916:Regu Kj. Batang Kuis ULP Lubuk Pakam) - isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020108441",
                    "waktu_lapor": "01/02/2023 22:55:44",
                    "waktu_response": "01/02/2023 23:03:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 469,
                    "durasi_recovery_time": 33899279,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Robet Haryono",
                    "alamat_pelapor": "JL NANSARUNAI No.0 RT.0 RW.0 KERENG BAN",
                    "no_telp_pelapor": "6282314713214",
                    "keterangan_pelapor": "MUTASI_K (G9923020188914:-) - Minta kode reset untuk masukan token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020108458",
                    "waktu_lapor": "01/02/2023 23:00:50",
                    "waktu_response": "01/02/2023 23:04:02",
                    "waktu_recovery": "01/02/2023 23:44:35",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 2433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "DESA; PAKUAN SAKTI JLN; GARUDA_ RT/RW ;04/03",
                    "no_telp_pelapor": "082180480742",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PENGAJUAN LISTRIK DARI NON SUBSIDI DG ID PELANGGAN 173001475807 R1MT / 900 VA,  MENJADI LISTRIK BERSUBSIDI DENGAN NIK 1808064601450001 AN SARTI. PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN DG NIK 1808060506900005 AN  EKO KUIRNIADI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020108459",
                    "waktu_lapor": "01/02/2023 23:00:53",
                    "waktu_response": "01/02/2023 23:54:31",
                    "waktu_recovery": "01/02/2023 23:59:57",
                    "durasi_response_time": 3218,
                    "durasi_recovery_time": 326,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ro Nababan",
                    "alamat_pelapor": "KK PRMT EMERALD B03 No.0 RT.000 RW.00 RATUJAYA",
                    "no_telp_pelapor": "6281263309665",
                    "keterangan_pelapor": "MCB sering mati mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108463",
                    "waktu_lapor": "01/02/2023 23:01:54",
                    "waktu_response": "01/02/2023 23:08:57",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 423,
                    "durasi_recovery_time": 33898955,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi setiawan Wawan",
                    "alamat_pelapor": "JL HATTA No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281245841599",
                    "keterangan_pelapor": "MUTASI_K (G9923020188927:gangguan teknik) - mati lampu setengah jam yg lalu\\njln nusantara no 88\\nkel dawi dawi \\nkec pomalaa\\nkab kolaka\\ntolong di perbaiki krn sering kali mati lampu disini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOLAKA"
                },
                {
                    "no_laporan": "K5423020108475",
                    "waktu_lapor": "01/02/2023 23:07:54",
                    "waktu_response": "01/02/2023 23:10:29",
                    "waktu_recovery": "01/02/2023 23:13:48",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AISAH",
                    "alamat_pelapor": "KP PASIR KONCI NO. RT.16 RW.6, PASIRSARI, CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "088291723660",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PEMBATALAN PROSES PD (DAYA 900 VA KE DAYA 1300 VA) DIKARENAKAN BELUM KONFIRMASI KE PEMILIK BANGUNAN DENGAN NO AGENDA 537039922301315868 DAN NO REG 5370315022113. TGL 31 JANUARI 2023 PB DAN STROOM AWAL TELAH DILUNASI. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. PELANGGAN MENGHUBUNGI KEMBALI. CC.54.SULAEMAN 01/02/23 23:10 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108481",
                    "waktu_lapor": "01/02/2023 23:10:21",
                    "waktu_response": "01/02/2023 23:15:23",
                    "waktu_recovery": "01/02/2023 23:20:20",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISNUGROHO",
                    "alamat_pelapor": "JL JL KREND SELT NO4B RT5/6",
                    "no_telp_pelapor": "6287838110833",
                    "keterangan_pelapor": "salam ..  bulan lalu saya migrasi kan kWh meter listrik saya dari daya 4400 R2 ke 2200 voucher\\nmalam ini saya beli token/pulsa listrik bisa. tapi tidak bisa di masukan token nya. ( keterangan untuk sementara TDK bisa di proses ) mohon di bantu. apa mungkin saya masih punya tagihan atas pemakaian bulan lalu. trimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108489",
                    "waktu_lapor": "01/02/2023 23:13:30",
                    "waktu_response": "01/02/2023 23:50:25",
                    "waktu_recovery": "02/02/2023 04:53:48",
                    "durasi_response_time": 2215,
                    "durasi_recovery_time": 18203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NURATIKAH AFNI OCTAVIA",
                    "alamat_pelapor": "KP. BOJONG DESA PANTAI MAKMUR KECAMATAN TARUMAJAYA KABUPATEN BEKASI,KODE POS 17212 KLINIK BOJONG KERATON",
                    "no_telp_pelapor": "089610600826",
                    "keterangan_pelapor": "token 4996-0712-7469-0844-8866 masukan terbaca \\\"terpakai. \\nSESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.YUHA_RIZKIHI TGL.01/02/2023 JAM 23:44 DENGAN ID TIKET 12G0QKH.MOHON PERIKSA APP PRABAYAR DISPLAY TERTERA (TERPAKAI PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 01/02/2023 SEBESAR RP. 200.000,- DENGAN NOMOR TOKEN 49960712746908448866 DAN SISA KWH 499.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108491",
                    "waktu_lapor": "01/02/2023 23:13:58",
                    "waktu_response": "01/02/2023 23:24:28",
                    "waktu_recovery": "02/02/2023 05:29:27",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 21899,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhik Setiawan",
                    "alamat_pelapor": "Jl. Tongas No.18",
                    "no_telp_pelapor": "6288991125526",
                    "keterangan_pelapor": "mohon segera di tindak lanjuti di karenakan sampai saat ini PLN masih off",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108532",
                    "waktu_lapor": "01/02/2023 23:28:48",
                    "waktu_response": "01/02/2023 23:31:40",
                    "waktu_recovery": "01/02/2023 23:42:10",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JIMI",
                    "alamat_pelapor": "KP CAMPAKA 0   RT-6 / RW-3 JL PERMATA SERANG BARU BLOK I NO 54 KEL SUKASARI KEC SERANG BARU KAB BEKASI / ACUAN SAMPING MASJID MIFTAHUL JANAH",
                    "no_telp_pelapor": "6285624259851",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR DENGAN NO MOTER 45093460769 , TIDAK DAPAT MEMBELI TOKEN. PADA P2APST TERTERA BLOCKING PEMBELIAN, NAMUN PADA SISTEM TIDAK TERDAPAT TAGSUL. PTL PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108535",
                    "waktu_lapor": "01/02/2023 23:29:17",
                    "waktu_response": "01/02/2023 23:49:25",
                    "waktu_recovery": "01/02/2023 23:59:41",
                    "durasi_response_time": 1208,
                    "durasi_recovery_time": 616,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Soneta Yudith",
                    "alamat_pelapor": "PR PSN KHAYANGAN 2 DE No.1 RT.000 RW.00 PESONA K 2",
                    "no_telp_pelapor": "6281808100066",
                    "keterangan_pelapor": "Jumlah tagihan listrik bulan Februari 2023 melebihi meteran. Tercatat untuk bulan Februari 2023, 135 Kwh, tetapi tagihannya Rp392.592,-. Mau bayar tepat waktu jadi tidak ikhlas. Mohon segera ditanggapi. Terima kasih. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108544",
                    "waktu_lapor": "01/02/2023 23:30:41",
                    "waktu_response": "01/02/2023 23:35:47",
                    "waktu_recovery": "02/02/2023 05:11:21",
                    "durasi_response_time": 306,
                    "durasi_recovery_time": 20134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ardhini praja",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR No.104 RT.4 RW.7",
                    "no_telp_pelapor": "6281387309384",
                    "keterangan_pelapor": "sdh 3 kali pembelian token kmd di input hasilnya gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108552",
                    "waktu_lapor": "01/02/2023 23:32:12",
                    "waktu_response": "01/02/2023 23:33:17",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 33897495,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andre yoku",
                    "alamat_pelapor": "Lr. Wisnu",
                    "no_telp_pelapor": "6282258999795",
                    "keterangan_pelapor": "MUTASI_K (G9923020188933:tidaj bisa isi token) - Isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020108557",
                    "waktu_lapor": "01/02/2023 23:33:03",
                    "waktu_response": "02/02/2023 00:11:03",
                    "waktu_recovery": "02/02/2023 00:13:01",
                    "durasi_response_time": 2280,
                    "durasi_recovery_time": 118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maimunah Ummu humaira",
                    "alamat_pelapor": "JL TLK.NIBUNG REL K.API",
                    "no_telp_pelapor": "6285214047825",
                    "keterangan_pelapor": "tagihan listrik yg tidak sesuai dengan pemakaian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5423020108565",
                    "waktu_lapor": "01/02/2023 23:35:27",
                    "waktu_response": "01/02/2023 23:40:33",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 306,
                    "durasi_recovery_time": 33897059,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DONNY",
                    "alamat_pelapor": "ACUAN LOKASI :\\nJALAN DESA PLALANGAN, DESA BINTORO, PATRANG JAWA TIMUR\\nACUAN LOKASI BELAKANG KANTOR KELURAHAN BINTORO",
                    "no_telp_pelapor": "083112408008",
                    "keterangan_pelapor": "MUTASI_K (G9923020289875:sdh konfirmasi) - MOHON TINDAKLANJUT DAN PENYELESAIAN SESUAI INFO PELANGGAN YBS MELAKUKAN PENGAJUAN PINDAH TIANG DGN NO REGISTER 5160132006758 A/N DONNY SUPARTO. SDH MELAKUKAN PEMBAYARAN 6 DESEMBER 2022 SEJUMLAH RP 29.193.701,- NAMUN HINGGA KINI BELUM ADA TINDAKLANJUT",
                    "media": "Email",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020108570",
                    "waktu_lapor": "01/02/2023 23:37:08",
                    "waktu_response": "02/02/2023 00:20:01",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2573,
                    "durasi_recovery_time": 33894691,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "putri fitriani",
                    "alamat_pelapor": "Gang Pepaya",
                    "no_telp_pelapor": "6285161401492",
                    "keterangan_pelapor": "MUTASI_K (G9923020288939:plg padam) - 2 rumah mati lampu sudah 1 jam, rumah yang lain hidup semua",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020108606",
                    "waktu_lapor": "01/02/2023 23:46:31",
                    "waktu_response": "02/02/2023 00:19:51",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 2000,
                    "durasi_recovery_time": 33894701,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jecky pernandez",
                    "alamat_pelapor": "JL SUKA KARYA GG APOLO No.001 RT.1 RW.20 TUAH KARYA",
                    "no_telp_pelapor": "6281915494222",
                    "keterangan_pelapor": "MUTASI_K (G9923020288940:update vkrn) - nomor token betul setelah di isi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020108608",
                    "waktu_lapor": "01/02/2023 23:46:56",
                    "waktu_response": "01/02/2023 23:49:48",
                    "waktu_recovery": "02/02/2023 00:12:20",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 1352,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "177069",
                    "nama_pelapor": "BP SAIFUL ",
                    "alamat_pelapor": "JL- KK GELATINOS CLUSTER SANTIAGO BLOK F2 NO.01A RT.06/02 KEL RAWABUNTU KEC SERPONG KOTA TANGERANG SELATAN. LOKASI DEKAT POS SATPAM UJUNG KK",
                    "no_telp_pelapor": "081310669854",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN PADA DISPLAY TERTERA GAGAL SETELAH UPDATE VKRN 43 \\n(PTL HAMPIR PADAM) SISA 15 KWH / 51606099574477551622",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108623",
                    "waktu_lapor": "01/02/2023 23:50:51",
                    "waktu_response": "02/02/2023 00:32:54",
                    "waktu_recovery": "02/02/2023 00:34:27",
                    "durasi_response_time": 2523,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad tahir",
                    "alamat_pelapor": "jl sandubaya",
                    "no_telp_pelapor": "6287852837090",
                    "keterangan_pelapor": "token listrik tidak bisa masuk / keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020108631",
                    "waktu_lapor": "01/02/2023 23:53:07",
                    "waktu_response": "01/02/2023 23:55:31",
                    "waktu_recovery": "02/02/2023 05:13:23",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 19072,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wisnu Ariawan",
                    "alamat_pelapor": "JL SWADAYA 12 No. RT.9 RW.1 PULO GEBAN",
                    "no_telp_pelapor": "6285879073831",
                    "keterangan_pelapor": "Memasukkan Token Gagal terus. Sudah beli sampai 2x tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108634",
                    "waktu_lapor": "01/02/2023 23:54:37",
                    "waktu_response": "02/02/2023 00:46:50",
                    "waktu_recovery": "02/02/2023 02:02:39",
                    "durasi_response_time": 3133,
                    "durasi_recovery_time": 4549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hookman PARIS",
                    "alamat_pelapor": "GG PRAMUKASARI III/21 RT.3 RW.8",
                    "no_telp_pelapor": "6281513822318",
                    "keterangan_pelapor": "listrik saya bulan januari dan bulan februari melonjak naik 2* lipat. pdahal pemakain dibulan desember,januari,dan februari sama. bahkan dibulan januari ke februari pengguanan listrik saya kurangi tp tagihan tetep sama 2 kali lipat",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K1223020100630",
                    "waktu_lapor": "01/02/2023 23:56:49",
                    "waktu_response": "02/02/2023 00:15:29",
                    "waktu_recovery": "01/01/1970 00:00:00",
                    "durasi_response_time": 1120,
                    "durasi_recovery_time": 33894963,
                    "status_akhir": "Dalam Proses Bidang Unit",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI",
                    "alamat_pelapor": "JL PSR I GG KELUARGA NO 61A RT- RW- KEL RENGAS PULAU KEC MEDAN MARELAN KOTA MEDAN ACUAN: -",
                    "no_telp_pelapor": "085362107651",
                    "keterangan_pelapor": "MUTASI_K (G9923020288938:tidak bisa input token ) - PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN-43. SISA KWH: 79 KWH. NO TOKEN: 27300857111203231760, 57000965957992223573",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020108638",
                    "waktu_lapor": "01/02/2023 23:57:20",
                    "waktu_response": "02/02/2023 00:11:31",
                    "waktu_recovery": "02/02/2023 05:15:45",
                    "durasi_response_time": 851,
                    "durasi_recovery_time": 18254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ISNANTO",
                    "alamat_pelapor": "JL SAMBISARI 1 PR DUTA KRANJI BLOK A NO. 36B RT. 1/10 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI ",
                    "no_telp_pelapor": "081283775115",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 22 KWH (PTL MENYALA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                }
            ],
            daftarKeluhanSelesaiTanpaIdPelanggan: [
                {
                    "no_laporan": "K5123020100019",
                    "waktu_lapor": "01/02/2023 01:59:02",
                    "waktu_response": "01/02/2023 05:22:50",
                    "waktu_recovery": "01/02/2023 08:33:38",
                    "durasi_response_time": 12228,
                    "durasi_recovery_time": 11448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL BENTENGAN TIMUR NO31 RT11/03, SUNTER JAYA, TANJUNG PRIOK, KOTA ADM. JAKARTA UTARA, DKI JAKARTA",
                    "no_telp_pelapor": "082320000152",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PERMOHONAN PB NO AGENDA 545109912301319203 DIKARENAKAN PELANGGAN INGIN KE DAYA 2200 VA, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN MELALAUI GOPAY TANGGAL 31/01/2023 PUKUL 18:49 WIB, NAMUN PEMBAYARAN BELUM MASUK, MOHON KONFRIMASI KE PELANGGAN, TERIMA KASIH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5123020100021",
                    "waktu_lapor": "01/02/2023 02:04:04",
                    "waktu_response": "01/02/2023 02:26:01",
                    "waktu_recovery": "01/02/2023 02:34:06",
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TITIN ",
                    "alamat_pelapor": "TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ",
                    "no_telp_pelapor": "087786974290",
                    "keterangan_pelapor": "TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5223020100112",
                    "waktu_lapor": "01/02/2023 04:16:48",
                    "waktu_response": "01/02/2023 05:58:33",
                    "waktu_recovery": "01/02/2023 12:02:23",
                    "durasi_response_time": 6105,
                    "durasi_recovery_time": 21830,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRIYANTO",
                    "alamat_pelapor": "JL.PALEM HIJAU, COKROKONTENG, RT.04 RW.2. KEL SIDOARUM. KEC GODEAN KAB SLEMAN PROV DIY",
                    "no_telp_pelapor": "085921182228",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 385.41. PTL (HAMPIR PADAM). PELANGGAN PERNAH LAPOR DENGAN NO: K5223013102183, STATUS SELESAI, PELANGGAN TIDAK DIKONFIRMASI s.d 1X6 JAM. LAPOR KEMBALI CC.54.JULIANA TGL 01/02/23 12FZUS3 08.46 085921182228",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5223020100116",
                    "waktu_lapor": "01/02/2023 04:43:43",
                    "waktu_response": "01/02/2023 08:06:28",
                    "waktu_recovery": "01/02/2023 08:52:05",
                    "durasi_response_time": 12165,
                    "durasi_recovery_time": 2737,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SELAMET",
                    "alamat_pelapor": "JL MUARA TAKUS NO.30 - RT- / RW- KEL MADRASHULU KEC MEDAN KOLONIA KOTA MEDAN > LOKASI BELAKANG SAN PLASA",
                    "no_telp_pelapor": "0614510290",
                    "keterangan_pelapor": "LEBIH TAGIH . STAND AKHIR REK JANUARI, 2023 =19583, STAND APP 01/02/2023 = 16677,NOTE: PETUGAS CATER SELALU MENGINFORMASIKAN UNTUK LISTRIK AKAN DIGANTI KE BISNIS, PELANGGAN INGIN MENGETAHUI MAKSUD DAN TUJUAN, PETUGAS CATER DIJANJIKAN UNTUK MELAKUKAN PERGANTIAN KWH METER BARU NAMUN JUGA TIDAK DIREALISASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5223020100119",
                    "waktu_lapor": "01/02/2023 04:48:12",
                    "waktu_response": "01/02/2023 07:34:08",
                    "waktu_recovery": "01/02/2023 11:50:28",
                    "durasi_response_time": 9956,
                    "durasi_recovery_time": 15380,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febry Cahjagraha_",
                    "alamat_pelapor": " JL PISANG GG.TALOK 3 SAREN NO., CATURTUNGGAL, DEPOK, KAB. SLEMAN, DAERAH ISTIMEWA YOGYAKARTA",
                    "no_telp_pelapor": "089611011990",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN PROSES TURUN DAYA (R2T/3500 VA - R1T/1300 VA) MELALUI APLIKASI PLN MOBILE DENGAN STATUS PERMOHONAN MENUNGGU VERIFIKASI PLN UNIT DAN STATUS PADA AP2T PERMOHONAN BELUM DISAHKAN MANAGER. YBS INGIN SEGERA DAPAT DITINDAKLANJUTI.",
                    "media": "Facebook",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5223020100133",
                    "waktu_lapor": "01/02/2023 05:27:45",
                    "waktu_response": "01/02/2023 06:58:42",
                    "waktu_recovery": "01/02/2023 07:18:08",
                    "durasi_response_time": 5457,
                    "durasi_recovery_time": 1166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKMAN",
                    "alamat_pelapor": "JL PERSAHABATAN (BATU BELAH I) NO. 101X RT-13 / RW-4 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN >> DEKAT DENGAN MUSHOLA FATUKHUL KHOIR ",
                    "no_telp_pelapor": "6285885263716",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223012800271 MOHON BANTUAN LAYANAN GESER KABEL LISTRIK. PELANGGAN MENGHENDAKI GESER KABEL LISTRIK DENGAN ID PEL : 547500588511. \\nPELANGGAN MENGHUBUNGI KEMBALI BELUM ADA TINDAK LANJUT, MOHON TINDAK LANJUT. CC.52.LEO",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100136",
                    "waktu_lapor": "01/02/2023 05:32:54",
                    "waktu_response": "01/02/2023 05:43:06",
                    "waktu_recovery": "01/02/2023 06:03:02",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 1196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "JL.TROPODO 1 BARAT NO.149A RT-15 / RW-02 KEL.TROPODO KEC.WARU KAB SIDOARJO >> RUMAH DEKAT MUSHOLLA",
                    "no_telp_pelapor": "085104617658",
                    "keterangan_pelapor": "TGL 31-01-2023 PROSES PS 900/R1M-4400/L DENGAN NO.REGISTER:5114629016604. TGL 31-01-2023 BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI VIA ICONPAY RP.189,290, PS AKAN DIPERGUNAKAN PUKUL:06.00 PAGI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K2323020100035",
                    "waktu_lapor": "01/02/2023 05:55:30",
                    "waktu_response": "01/02/2023 06:02:16",
                    "waktu_recovery": "01/02/2023 06:23:41",
                    "durasi_response_time": 406,
                    "durasi_recovery_time": 1285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHASANAH",
                    "alamat_pelapor": "JL KELUNCNG PRIAN DN KELUNCING RT 2 RW 2 KEL PRIYAN KEC MONTONG GADING KAB LOMBOK TIMUR AC LOKASI UTARA MASJID ",
                    "no_telp_pelapor": "081947095478",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 14297668676 PTL MENYALA SISA 445 KWH NO TOKEN: 3810 6483 1143 3794 1077 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100150",
                    "waktu_lapor": "01/02/2023 06:06:20",
                    "waktu_response": "01/02/2023 06:21:13",
                    "waktu_recovery": "01/02/2023 07:59:11",
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 5878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDI ",
                    "alamat_pelapor": "JL RAYA KECAPI PR KECAPI RESIDENCE KAV BLOK- NO 10 RT-9 / RW-16 KEL JATIRAHAYU KEC PONDOK MLATI KOTA BEKASI // DEKAT DENGAN APOTIK SEHATI ",
                    "no_telp_pelapor": "081214220918",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH 15.96  NO TOKEN 09284866452613717300//MENGHUB KEMBALI 6.23 01/02/23 CC.54.BASITH_N",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020100075",
                    "waktu_lapor": "01/02/2023 06:13:20",
                    "waktu_response": "01/02/2023 06:16:54",
                    "waktu_recovery": "01/02/2023 06:19:44",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "DN REKESAN DS PONDOK AGUNG JL PLTA MENDALAN NO -    RT-10 / RW-2 KEC KASEMBON KAB MALANG \\nDEKAT SEKOLAH SDN PONDOK AGUNG 4 ",
                    "no_telp_pelapor": "081259708314",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP METER KE TEMPAT YANG SEHARUSNYA KARENA SEBELUMNYA DILAKUKAN RENOVASI RUMAH,   \\nNIK KTP : 3507280103860002 ATAS NAMA BP AGUS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGORO"
                },
                {
                    "no_laporan": "K5223020100156",
                    "waktu_lapor": "01/02/2023 06:16:20",
                    "waktu_response": "01/02/2023 06:58:52",
                    "waktu_recovery": "01/02/2023 07:34:47",
                    "durasi_response_time": 2552,
                    "durasi_recovery_time": 2155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GLEDIS",
                    "alamat_pelapor": "JL UTARUM BANTEMIN ASRAMA POLRES BANTEMIN NO B6 RT-0 / RW-0 KEL BANTEMIN  KEC KAIMANA KAB KAIMANA ACUAN LOKASI : ASRAMA POLRES KAIMANA",
                    "no_telp_pelapor": "085256201405",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN TERETERA GAGAL , PTL NORMAL. 22.36\\n5178 2359 7634 7476 1157",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KAIMANA"
                },
                {
                    "no_laporan": "K2323020100041",
                    "waktu_lapor": "01/02/2023 06:19:51",
                    "waktu_response": "01/02/2023 08:10:27",
                    "waktu_recovery": "01/02/2023 10:12:32",
                    "durasi_response_time": 6636,
                    "durasi_recovery_time": 7325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRAWATI ",
                    "alamat_pelapor": "JL AW SYAHRANI 4 RT 02 NO 12   RW-0 KL SEMPAJA SLT KEC - KOTA SMD ",
                    "no_telp_pelapor": "85100069908",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN SALAH MELAKUKAN PEMBELIAN TOKEN DG NO METER 32140671531  AN  TARBIAH  NO TOKEN 6113 5576 6610 6613 7875 ( 1/2/23) RP 200.000 . PELANGGAN BERMAKSUD MEMBELI TOKEN UTK RUMAH YBS DG NO METER : 32188625530 AN  SITI SUGIYANTI ( PELANGGAN SDH DI JLS KAN PERIHAL TSB SDH DI LUAR TANGGUNG JAWAB PLN) \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA KOTA"
                },
                {
                    "no_laporan": "K5123020100080",
                    "waktu_lapor": "01/02/2023 06:22:11",
                    "waktu_response": "01/02/2023 06:34:04",
                    "waktu_recovery": "01/02/2023 10:58:17",
                    "durasi_response_time": 713,
                    "durasi_recovery_time": 15853,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO RIANTO",
                    "alamat_pelapor": "JL MEGA KP CIKETING UDIK NO.169 RT 1 RW 7 DS. CIKETING UDIK KEC. BANTARGEBANG KOTA BEKASI // DEKAT MASJID AL IKHLAS",
                    "no_telp_pelapor": "082311324944",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43, PTL NYALA  SISA 186 KWH . NO TOKEN TIDAK MENGETAHUI. BELUM ADA PEMBARUAN KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5123020100083",
                    "waktu_lapor": "01/02/2023 06:27:15",
                    "waktu_response": "01/02/2023 07:49:05",
                    "waktu_recovery": "01/02/2023 09:39:15",
                    "durasi_response_time": 4910,
                    "durasi_recovery_time": 6610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUARIAH",
                    "alamat_pelapor": "JL MERGAN RAYA GG.21 NO 47  RT-2 RW-6 KEL. TANJUNGREJO KEC. SUKUN KOTA MALANG.   DEKAT TOKO SEPATU NUKUS",
                    "no_telp_pelapor": "081775256752",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK  1 MINGGU YANG LALU  MENDAPAT  ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5123020100084",
                    "waktu_lapor": "01/02/2023 06:31:23",
                    "waktu_response": "01/02/2023 07:02:15",
                    "waktu_recovery": "01/02/2023 08:05:53",
                    "durasi_response_time": 1852,
                    "durasi_recovery_time": 3818,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "JL.TROPODO 1 BARAT NO.167 RT-15 RW-02 KEL.TROPODO KEC.WARU KAB SIDOARJO :: DEKAT MUSHOLLA",
                    "no_telp_pelapor": "085104617658",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100136, PELANGGAN MENDAFTAR PS ( L / 4400 VA ) PELAKSANAAN TGL 01/02/2023 JAM 06.00 DENGAN NO REGISTER 5114629016604, BP LUNAS PADA TGL 31/01/2023 NAMUN HINGGA SAAT INI BELUM ADA REALISASI OLEH PLN SETEMPAT .\\nUPDATE PENGADUAN PELANGGAN / CC.51.PUSPITASARI\\n( PELANGGAN LAPOR KEMBALI , INGIN DALAM WAKTU 20 MENIT SEGERA ADA PETUGASDATANG DILOKASI, LAPOR HINGGA 4 KALI BELUM ADA PETUGAS DATANG , MOHON BANTUAN TINDAKLANJUTNYA TERIMA KASIH )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K3223020100031",
                    "waktu_lapor": "01/02/2023 06:38:03",
                    "waktu_response": "01/02/2023 07:54:42",
                    "waktu_recovery": "01/02/2023 08:00:28",
                    "durasi_response_time": 4599,
                    "durasi_recovery_time": 346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NONENG",
                    "alamat_pelapor": "KP. KIARAPAYUNG RT-3 / RW-2 DS. MEKARSARI KEC. NGAMPRAH KAB. BANDUNG BARAT",
                    "no_telp_pelapor": "081802222573",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGELUHKAN SISA KWH PELANGGAN CEPAT HABIS. TOKEN SEBESAR RP. 50.000 HANYA DIGUNAKAN SELAMA 7 HARI YANG BIASANYA HABIS SELAMA 15 HARI SEJAK 24/01/23 PEMAKAIAN DILOKASI NORMAL DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5123020100104",
                    "waktu_lapor": "01/02/2023 06:45:31",
                    "waktu_response": "01/02/2023 09:34:13",
                    "waktu_recovery": "01/02/2023 12:19:40",
                    "durasi_response_time": 10122,
                    "durasi_recovery_time": 9927,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROSID",
                    "alamat_pelapor": "JL DR WAHIDIN NO 61 DN SUMBER KEL KENBANGAN RT 4 RW 8 KEC KEBOMAS KAB GRESIK, DEKAT MAKAM SEMEN",
                    "no_telp_pelapor": "081131131587",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT KE PELANGGAN DENGAN NOMOR METER 14031221287 TERKAIT KESULITAN PEMBELIAN TOKEN DENGAN KETERANGAN YANG MUNCUL DITEMPAT PEMBELIAN \\\"NOMOR METER SALAH\\\" DAN KETERANGAN ''SILAHKAN KIRIM DIL PREPAID KE P2APST !!!' PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 240.67 KWH, TIDAK ADA PENGGANTIAN KWH METER DI LOKASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K3223020100041",
                    "waktu_lapor": "01/02/2023 07:12:23",
                    "waktu_response": "01/02/2023 07:15:22",
                    "waktu_recovery": "01/02/2023 09:06:30",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 6668,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMKA",
                    "alamat_pelapor": "JL BOTTO LAMBUA RT 006 RW 007 KANJILO, BAROMBONG, KAB. GOWA, SULAWESI SELATAN, AC LOKASI DIBELAKANG RUMAH PAK RW ",
                    "no_telp_pelapor": "04118912888",
                    "keterangan_pelapor": "TERKAIT NO LAPOR: K3223013000107,  K2323011800058, K3222112300257 & K5322120600180 BELUM ADA PENANGANAN , PROSES PB (R1MT/900VA) DENGAN NO. REGISTER : 3213112121391 TGL. 30/10/2022 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K1423020100041",
                    "waktu_lapor": "01/02/2023 07:13:11",
                    "waktu_response": "01/02/2023 10:25:21",
                    "waktu_recovery": "01/02/2023 22:38:08",
                    "durasi_response_time": 11530,
                    "durasi_recovery_time": 43967,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RULLY ",
                    "alamat_pelapor": "LR SUBUR No.01 RT.9 RW.0 KEL PASIR PUTIH KEC JAMBI SELATAN KOTA JAMBI DI DEKAT SEKOLAH NURUL HIDAYAH MI  ",
                    "no_telp_pelapor": "082377850025",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP, TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN-43  NO METER 14257603762 NO TOKEN 2232 9443 3709 9736 1383 SISA KWH 27.40 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K2323020100055",
                    "waktu_lapor": "01/02/2023 07:15:16",
                    "waktu_response": "01/02/2023 07:21:07",
                    "waktu_recovery": "01/02/2023 07:48:32",
                    "durasi_response_time": 351,
                    "durasi_recovery_time": 1645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZIDAN ",
                    "alamat_pelapor": "JLN. DAMAI RT 9 / RW 8 NO.82 KL SIDODAMAI KEC  SAMARINDA ILIR KT SAMARINDA  DKT WARUNG SIMPANG 3",
                    "no_telp_pelapor": "82155205935",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT TIDAK DAPAT INPUT TOKEN DISPLAY APP METER TERTERA GAGAL . PTL NYALA . SISA 140 KWH    NO METER: 32129658541 . TOKEN 7125 9739 1392 4016 6802 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5123020100133",
                    "waktu_lapor": "01/02/2023 07:20:52",
                    "waktu_response": "01/02/2023 07:38:11",
                    "waktu_recovery": "01/02/2023 09:03:17",
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 5106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SANTRI NO 16 RT-69 RW-0 KEL SEPINGGAN KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN :: DARI UNITED OIL MASUK , DEKAT SDN 012 ",
                    "no_telp_pelapor": "082158325338",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43. PTL NYALA , SISA PULSA 1011.79 KWH, NO TOKENNYA 72634399967131975942 (DIBELI TGL 01/02/2023). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K1423020100045",
                    "waktu_lapor": "01/02/2023 07:23:04",
                    "waktu_response": "01/02/2023 07:30:57",
                    "waktu_recovery": "01/02/2023 08:52:02",
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 4865,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "JL - NO - RT 5 RW - DN SETAPUK DS PADAK KEC KERUAK KOTA MATARAM. ",
                    "no_telp_pelapor": "087704629476",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN NO METER 45029460917 DAN SISA KWH 100\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5123020100140",
                    "waktu_lapor": "01/02/2023 07:27:43",
                    "waktu_response": "01/02/2023 07:37:48",
                    "waktu_recovery": "01/02/2023 09:26:51",
                    "durasi_response_time": 605,
                    "durasi_recovery_time": 6543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA",
                    "alamat_pelapor": "JL PURNAWIRAWAN PR GUNUNG TERANG RESIDENCE BLOK - NO 1 KEL GUNUNG TERANG KEC LANGKAPURA KOTA BANDARLAMPUNG. SEBELUM SEKOLAH WARNA HIJAU",
                    "no_telp_pelapor": "081383355508",
                    "keterangan_pelapor": "REKENING FEB 2023 LEBIH TAGIH. STAND AKHIR REKENING FEB 2023 = 10.744, APP TGL 1/2/2023 = 9.501, PETUGAS CATER(RUTIN DATANG/TIDAK: TIDAK MENGETHAUI).LETAK APP MUDAH DIJANGKAU.LOKASI DIHUNI 3 HARI.REK FEB 2023 BELUM LUNAS.PEMAKAIAN NORMAL.PELANGGAN TIDAK MAU MEMBAYAR DAHULU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5123020100142",
                    "waktu_lapor": "01/02/2023 07:28:48",
                    "waktu_response": "01/02/2023 07:30:05",
                    "waktu_recovery": "01/02/2023 08:10:21",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 2416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAIS HAMUDI",
                    "alamat_pelapor": "DS RABIYAN     RT-- / RW--",
                    "no_telp_pelapor": "082337777553",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN DI 2 APLIKASI TIDAK BISA ADA KETERANGAN MELEBIHI LIMIT. SISA TOKEN SAAT INI 10 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K2323020100063",
                    "waktu_lapor": "01/02/2023 07:47:54",
                    "waktu_response": "01/02/2023 08:32:36",
                    "waktu_recovery": "01/02/2023 08:45:15",
                    "durasi_response_time": 2682,
                    "durasi_recovery_time": 759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU JANNAH ",
                    "alamat_pelapor": "JL GELATIK 0 0 RT-4 / RW-1 NO 0 KL BIRO BURI UTR KEC PALU SLT KT PALU ",
                    "no_telp_pelapor": "6285756115218",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MEMBELI TOKEN NO METER :39123612580 KET SILAHKAN KIRIM DIL PREPAID KE P2APST ,  PTL NYALA , SISA 500 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5123020100180",
                    "waktu_lapor": "01/02/2023 08:04:23",
                    "waktu_response": "01/02/2023 08:18:27",
                    "waktu_recovery": "01/02/2023 10:16:47",
                    "durasi_response_time": 844,
                    "durasi_recovery_time": 7100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PERMADI",
                    "alamat_pelapor": "PR DE.DEDAUN RESIDENCE BLOK  B1 NO. 15 JL -  DS  SEKAR PUTIH KEL PENDEM  KEC JUNREJO KOTA BATU RT. 32 RW.8 / BELAKANG ARHANUT",
                    "no_telp_pelapor": "082143663669",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 18.79 KWH,",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K1223020100040",
                    "waktu_lapor": "01/02/2023 08:06:29",
                    "waktu_response": "01/02/2023 08:13:07",
                    "waktu_recovery": "01/02/2023 08:18:54",
                    "durasi_response_time": 398,
                    "durasi_recovery_time": 347,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANA",
                    "alamat_pelapor": "JL ARJUNA NO.98 RT-1 / RW-2 DS BUKIT JAYA KEC UKUI KAB PELALAWAN RIAU",
                    "no_telp_pelapor": "082316142319",
                    "keterangan_pelapor": "MOHON PERIKSA APP KWH TIDAK BERKURANG DIKETAHUI SEJAK 3 HARI YANG LALU (SISA = 24.53 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5123020100184",
                    "waktu_lapor": "01/02/2023 08:08:22",
                    "waktu_response": "01/02/2023 08:20:44",
                    "waktu_recovery": "01/02/2023 13:28:59",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 18495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUJIB ",
                    "alamat_pelapor": "JL - DN BLIMBING DS JELI NO 28 RT-7 RW-2 KEC KARANGREJO KAB TULUNGAGUNG ( DEKAT KOLAM RENANG   ) ",
                    "no_telp_pelapor": "085732675702",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN GESER  KWH PLN  , DIKARENAKAN HAMPIR ROBOH .\\nNO KTP  PELANGGAN  :  3504080304760001 A/N  MUJIB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K3223020100057",
                    "waktu_lapor": "01/02/2023 08:10:32",
                    "waktu_response": "01/02/2023 09:11:21",
                    "waktu_recovery": "01/02/2023 09:17:27",
                    "durasi_response_time": 3649,
                    "durasi_recovery_time": 366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELINDA",
                    "alamat_pelapor": "JL PENGERINGAN PANTAI WAIHAONG NO 1 RT - RW - KEL WAIHAONG KEC NUSANIWE KOTA AMBON, LOKASI: KANTOR BPM DAN PTSP",
                    "no_telp_pelapor": "0911351402",
                    "keterangan_pelapor": "TGL.31/01/2023 TUNG. REK. BULAN JANUARI 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5223020100267",
                    "waktu_lapor": "01/02/2023 08:10:46",
                    "waktu_response": "01/02/2023 08:11:24",
                    "waktu_recovery": "01/02/2023 08:30:49",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 1165,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AFID ",
                    "alamat_pelapor": "JL.PANCASILA NO.- RT.03 RW.02 KEL.DEBONGWETAN, DEBONGWETAN, KEC DUKUHTURI, KAB. TEGAL, JAWA TENGAH // BELAKANG PERSIS SD DEBONGWETAN",
                    "no_telp_pelapor": "081542137894",
                    "keterangan_pelapor": "TERKAIT K5223012800256. PELANGGAN PENDAFTARAN PB TGL 14/01/2023 TARIF/DAYA R1MT/900 NO REGISTER 5225112049288 BP LUNAS PADA TANGGAL (15/01/2023), YBS SUDAH DATANG KE UNIT DIINFORMASIKAN AKAN ADA PENYAMBUNGAN TGL 26/01/2023 NAMUN HINGGA SAAT INI BELUM TEREALISASI, MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. STATUS LAPORAN SELESAI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K1223020100042",
                    "waktu_lapor": "01/02/2023 08:11:39",
                    "waktu_response": "01/02/2023 08:18:16",
                    "waktu_recovery": "01/02/2023 08:31:37",
                    "durasi_response_time": 397,
                    "durasi_recovery_time": 801,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UNTUNG ",
                    "alamat_pelapor": "JL RAYA LINGKAR TIMUR NO. 0 RT 01 RW 08 DESA TASIK SERAI BARAT KEC. PINGGIR KAB. BENGKALIS DIDEKAT MESJID ARRAHMAN",
                    "no_telp_pelapor": "082384273541",
                    "keterangan_pelapor": "SEKITAR BULAN DESEMBER 22  DILAKUKAN REALISASI PERGANTIAN APP. TGL 17/11/22 PELANGGAN MELAKUKAN PEMBELIAN TOKEN DENGAN ID METER LAMA 86028324308 SEBESAR RP 50.000 MELALUI PPOB DENGAN NO TOKEN 08275465367295381770 NAMUN BELUM PERNAH DIINPUT PADA APP LAMA. MOHON NO TOKEN LAMA DAPAT DIGANTI DENGAN NO TOKEN BARU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5123020100194",
                    "waktu_lapor": "01/02/2023 08:11:43",
                    "waktu_response": "01/02/2023 08:24:08",
                    "waktu_recovery": "01/02/2023 10:38:30",
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 8062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKMAN",
                    "alamat_pelapor": "JL LUMUMBA DALAM 1 NO 37 KEL NGAGEL RT 3 RW 1 KEC WONOKROMO SURABAYA, BELAKANG SPBU NGAGEL",
                    "no_telp_pelapor": "085109470555",
                    "keterangan_pelapor": "PELANGGAN KEHILANGAN / LUPA DENGAN NO ID PEL A/N : SANTRI, DAYA : 900VA, TARIF: R1, ALAMAT IDPEL : .MOHON BANTUAN INFORMASI NO ID PEL KE PELANGGAN SEHINGGA PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN TAGIHAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100204",
                    "waktu_lapor": "01/02/2023 08:18:26",
                    "waktu_response": "01/02/2023 08:57:40",
                    "waktu_recovery": "01/02/2023 09:38:58",
                    "durasi_response_time": 2354,
                    "durasi_recovery_time": 2478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUSRIANI",
                    "alamat_pelapor": "JL KLAYATAN 3 GG TERATAI NO.- RT- RW- KEL BANDUNG REJOSARI KEC SUKUN KOTA MALANG / DARI GG TERATAI 3 RUMAH SEBELUM MUSHOLA ASIN",
                    "no_telp_pelapor": "081334156925",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN MCB APP DAN SEKRING SUDAH DI OFF KAN DAN TIDAK ADA PEMAKAIAN, TETAPI KWH METER TETAP BERKURANG, SISA PULSA 62 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5123020100206",
                    "waktu_lapor": "01/02/2023 08:19:39",
                    "waktu_response": "01/02/2023 09:03:25",
                    "waktu_recovery": "01/02/2023 11:06:50",
                    "durasi_response_time": 2626,
                    "durasi_recovery_time": 7405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LEONI",
                    "alamat_pelapor": "JL KARANG ASEM XII A NO.43-45 KEL  PLOSO KEC  TAMBAKSARI KOTA SURABAYA JAWA TIMUR /DEKAT SEKOLAH MANDALA ",
                    "no_telp_pelapor": "082257474851",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T/1300 NO REGISTER 5110212034179 REALISASI PASANG TGL 10/1/2023, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN TELAH MEMILIKI SLO, MOHON SECEPATNYA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5223020100295",
                    "waktu_lapor": "01/02/2023 08:21:37",
                    "waktu_response": "01/02/2023 08:35:46",
                    "waktu_recovery": "01/02/2023 10:08:46",
                    "durasi_response_time": 849,
                    "durasi_recovery_time": 5580,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEVA",
                    "alamat_pelapor": "JL RAYA MAGETAN  NITIKAN NO 0 DS NITIKAN RT 10 RW 2 KEC PLAOSAN KAB MAGETAN JATIM LOKASI DEKAT JEMBATAN ",
                    "no_telp_pelapor": "085732156281",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER TIANG. PELANGGAN MENGHENDAKI GESER TIANG  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5223020100296",
                    "waktu_lapor": "01/02/2023 08:22:09",
                    "waktu_response": "01/02/2023 08:38:22",
                    "waktu_recovery": "01/02/2023 09:52:08",
                    "durasi_response_time": 973,
                    "durasi_recovery_time": 4426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "DS PANUNGGALAN JL - NO - RT 4 RW 1 DS  PANUNGGALAN, KEC PENGADEGAN, KAB. PURBALINGGA, JAWA TENGAH",
                    "no_telp_pelapor": "085226543999",
                    "keterangan_pelapor": "TGL 09/01/2023 PROSES PB (B2T/33000VA DENGAN NO.REGISTER: 5220312159517 TGL 11/01/2023 BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K1423020100078",
                    "waktu_lapor": "01/02/2023 08:24:03",
                    "waktu_response": "01/02/2023 08:26:28",
                    "waktu_recovery": "01/02/2023 10:36:16",
                    "durasi_response_time": 145,
                    "durasi_recovery_time": 7788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUJIONO",
                    "alamat_pelapor": "JL LAKS.MARTADINATA  NO.16 RT.33 RW.0 KEL PESAWAHAN KEC TELUK BETUNG SELATAN KOTA BANDAR LAMPUNG, SEBELAH ALFAMART ",
                    "no_telp_pelapor": "0721481504",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI KONVERSI TOKEN. INFO PELANGGAN SEBELUMNYA DILAKUKAN PERGANTIAN APP DENGAN NO METER LAMA=22111306340. PEMBELIAN TOKEN TGL 23/01/23 SEBESAR RP 100.000,- BELUM DIINPUTKAN KE APP KARENA SEBELUMNYA GANGGUAN PADA APP (DISPLAY APP TERTERA ERROR 06). PELANGGAN MENGINGINKAN PEMBELIAN TOKEN PADA APP LAMA DAPAT DIKONVERSIKAN KE APP BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K1423020100080",
                    "waktu_lapor": "01/02/2023 08:28:42",
                    "waktu_response": "01/02/2023 09:39:14",
                    "waktu_recovery": "01/02/2023 14:51:27",
                    "durasi_response_time": 4232,
                    "durasi_recovery_time": 18733,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JULI",
                    "alamat_pelapor": "JL RAYA KH AZHARI, PR GRIYA PESONA HARAPAN JAYA BLOK A NO 20 KEL KALIDONI KEC KALIDONI KOTA PALEMBANG",
                    "no_telp_pelapor": "082376313449",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 2 MINGGU YANG LALU DENGAN NO METER 45010785744 SISA KWH = 133.83 KWH , TERKAIT K1423013100061",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K1423020100082",
                    "waktu_lapor": "01/02/2023 08:34:33",
                    "waktu_response": "01/02/2023 08:38:18",
                    "waktu_recovery": "01/02/2023 10:19:54",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 6096,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA ",
                    "alamat_pelapor": "PR.GRAND BAFANDA BLOK A2 NO.05 JLN.TANJUNG PURI KEL.REJOSARI  KEC.TENAYAN RAYA KOTA PEKANBARU, RIAU.",
                    "no_telp_pelapor": "081266769619",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 PELANGGAN BERMAKSUD MENGAJUKAN GESER SR DIKARENAKAN RENOVASI BANGUNAN DENGAN DATA-DATA SEBAGAI BERIKUT : \\nID PEL : 181101533619 ATAS NAMA DIKA SUHARMAN LBS\\nNO. KTP : 131.209.050.494.000.2\\nALAMAT : PR.GRAND BAFANDA BLOK A2 NO.05 JLN.TANJUNG PURI KEL.REJOSARI  KEC.TENAYAN RAYA KOTA PEKANBARU, RIAU.\\nNO. TELEPON : 081266769619\\nMOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K1223020100050",
                    "waktu_lapor": "01/02/2023 08:38:24",
                    "waktu_response": "01/02/2023 08:55:45",
                    "waktu_recovery": "01/02/2023 09:28:38",
                    "durasi_response_time": 1041,
                    "durasi_recovery_time": 1973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAY",
                    "alamat_pelapor": "DEALER HONDA PEMATANG REBA JL LINTAS TIMUR NO - RT-19 / RW-7 DESA PEMATANG REBA KEC RENGAT BARAT KAB INDRAGIRI HULU RIAU",
                    "no_telp_pelapor": "082285418005",
                    "keterangan_pelapor": "TGL 12/01/23 DILAKUKAN PERGANTIAN APP KARENA RUSAK DENGAN AGENDA 184100562301091655. INFO PELANGGAN ADA SISA KWH PADA APP LAMA NO METER 86041532861 YANG BELUM DIKONVERSI KE APP BARU NO METER 86223948372",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGAT KOTA"
                },
                {
                    "no_laporan": "K5123020100254",
                    "waktu_lapor": "01/02/2023 08:43:09",
                    "waktu_response": "01/02/2023 09:34:33",
                    "waktu_recovery": "01/02/2023 12:19:30",
                    "durasi_response_time": 3084,
                    "durasi_recovery_time": 9897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IVAN",
                    "alamat_pelapor": "KP KEBON DS SUCI NO 62 RT-3 RW-5 KEC MANYAR KAB GRESIK/ JL TEMBUSAN KE GALAKSI",
                    "no_telp_pelapor": "081216044562",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 42.1 KWH. PTL NYALA.  NO TOKEN 08764665038254140084. DILOKASI TIDAK DIKETAHUI ADA PEMBAHARUAN KWH METER OLEH PETUGAS/ UPDATE: PELANGGAN MENGHUBUNGI KEMBALI. CC.51.NURUL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K1223020100054",
                    "waktu_lapor": "01/02/2023 08:43:18",
                    "waktu_response": "01/02/2023 08:50:44",
                    "waktu_recovery": "01/02/2023 08:55:10",
                    "durasi_response_time": 446,
                    "durasi_recovery_time": 266,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIKA",
                    "alamat_pelapor": "JL STM NO. 8 RT -/- KEL. STM UJUNG KEC. DELITUA KAB. DELI SERDANG DIDEKAT ROTI MENARA SEBELUM LAMPU MERAH",
                    "no_telp_pelapor": "082141438017",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23  BERIKUT BK DAN REK BERJALAN BULAN FEBRUARI 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. KABEL SR DIPUTUS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K2323020100069",
                    "waktu_lapor": "01/02/2023 08:44:50",
                    "waktu_response": "01/02/2023 09:01:35",
                    "waktu_recovery": "01/02/2023 10:07:43",
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 3968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FAISOL HASANUDDIN",
                    "alamat_pelapor": "JL RAWASARI 3 DALAM KOMPLEK RAWASARI NO 51A RT-11 / RW-0 KEL. AIR PUTIH KEC. SAMARINDA ULU KOTA SAMARINDA.ACUAN: DEKAT LANGGAR. ",
                    "no_telp_pelapor": "81342291064",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER DIKARENAKAN APP BLANK (TERKAIT G2322122700265) , MENGINFORMASIKAN MEMILIKI SISA STROOM DI APP METER LAMA (NO.METER 14250449841) YAITU (230 KWH) DAN TOKEN 50RB DGN NO TOKEN 41245584428603298325. MOHON STROOM DI APP METER  LAMA DI KONVERSIKAN KE APP METER BARU (NO.METER 45102521809)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ULU"
                },
                {
                    "no_laporan": "K1223020100057",
                    "waktu_lapor": "01/02/2023 08:46:03",
                    "waktu_response": "01/02/2023 09:18:03",
                    "waktu_recovery": "01/02/2023 09:25:57",
                    "durasi_response_time": 1920,
                    "durasi_recovery_time": 474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELISA",
                    "alamat_pelapor": "JL MEDAN TEBING TINGGI KM 56 NO RT- / RW- KEL  FIRDAUS, KEC SEI RAMPAH, KAB. SERDANG BEDAGAI, SUMATERA UTARA",
                    "no_telp_pelapor": "0617945888",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MENGAJUKAN PROSES PB DENGAN NO AGENDA 126169912301116881 DENGAN DAYA 105 KVA , SURVEY PETUGAS PEMASANGAN TRAFO TIDAK BISA DILINGKUNGAN PELANGGAN SEHINGGA PELANGGAN INGIN MENGAJUKAN PB KE DAYA 240 KVA. MOHON HAL TSB PELANGGAN DAPAT DI KONFIRMASI SUDAH DI JELASKAN SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RAMPAH"
                },
                {
                    "no_laporan": "K5123020100266",
                    "waktu_lapor": "01/02/2023 08:50:22",
                    "waktu_response": "01/02/2023 08:52:46",
                    "waktu_recovery": "01/02/2023 15:56:44",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 25438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI ",
                    "alamat_pelapor": "JL RAYA KERJEN NO- RT 3 RW 2 KEL KERJEN KEC SRENGAT KAB BLITAR (DKT PONDOK) ",
                    "no_telp_pelapor": "081555903222",
                    "keterangan_pelapor": "MOHON BANTUAN PENGAMANAN KEGIATAN PENEBANGAN POHON DI LOKASI JL RAYA KERJEN NO- RT 3 RW 2 KEL KERJEN KEC SRENGAT KAB BLITAR (DKT PONDOK)  PADA TANGGAL 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRENGAT"
                },
                {
                    "no_laporan": "K5223020100358",
                    "waktu_lapor": "01/02/2023 08:51:26",
                    "waktu_response": "01/02/2023 08:56:42",
                    "waktu_recovery": "01/02/2023 09:26:54",
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 1812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERMA",
                    "alamat_pelapor": "JL. MARTAPURA LAMA KM 9 KOMP ANTASARI PERDANA BLOK A NO 11 KEL. SUNGAI LULUT KEC. SUNGAI TABUK KAB. BANJAR.ACUAN:  SEBERANG WARUNG SANIA.",
                    "no_telp_pelapor": "85753435093",
                    "keterangan_pelapor": "GAGAL MEMBELI TOKEN . KET MELEBIHI KWH  . SUDAH MELAKUKAN PEMBELIAN DITEMPAT LAIN NAMUN MASIH GAGAL . SISA TOKEN : 29 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K1423020100099",
                    "waktu_lapor": "01/02/2023 08:52:33",
                    "waktu_response": "01/02/2023 09:00:20",
                    "waktu_recovery": "01/02/2023 10:27:58",
                    "durasi_response_time": 467,
                    "durasi_recovery_time": 5258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAUKI",
                    "alamat_pelapor": "JL SUKAMARA, PR CITRA GRAHA ABADI BLOK C NO 17 KEL - KEL LANDASAN ULIN KOTA BANJAR BARU ",
                    "no_telp_pelapor": "8115006018",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BTN, PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5123020100274",
                    "waktu_lapor": "01/02/2023 08:53:26",
                    "waktu_response": "01/02/2023 09:10:40",
                    "waktu_recovery": "01/02/2023 09:23:47",
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERDINAN WINATA",
                    "alamat_pelapor": " JL PAD III NO.12A KEL.PADEMANGAN KEC.PADEMANGAN KOTA.JAKARTA PUSAT ( LOKASI SOTO MIE PAK KADIR )",
                    "no_telp_pelapor": "0811977308",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL TERDAPAT KETERANGAN UPDATE VKRN 43\\\"(NM 542100318289 , SISA PULSA 172.27 KWH , 0724 9509 1894 6904 6736 , BELUM ADA PETUGAS DATANG DILOKASI PELANGGAN )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K1223020100059",
                    "waktu_lapor": "01/02/2023 08:56:39",
                    "waktu_response": "01/02/2023 08:58:16",
                    "waktu_recovery": "01/02/2023 09:01:53",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 217,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IDRIS",
                    "alamat_pelapor": "JL PERHUBUNGAN PR PONDOK 4 BLOK Q NO 9 KEL - KEC KAMPUNG KOLAM KAB DELI SERDANG ACUAN : DEKAT GEREJA DAN KUIL   BELOK KIRI ",
                    "no_telp_pelapor": "085263485551",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 -  PTL MENYALA. SISA KWH 400   KWH .TIDAK ADA PEMBARUAN APP. INFO PELANGGAN ADA DI RUMAH MALAM HARI MOHON MENGHUBUNGI DAHULU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5223020100373",
                    "waktu_lapor": "01/02/2023 08:58:55",
                    "waktu_response": "01/02/2023 09:00:35",
                    "waktu_recovery": "01/02/2023 09:46:30",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 2755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GINA ",
                    "alamat_pelapor": "JL KH MAJA KP SAWAH DALAM RT-4 / RW-3 NO 28 KEL PANUNGGANGAN KEC PINANG KOTA TANGERANG // DEKAT MASJID ALMUBAROK ",
                    "no_telp_pelapor": "087884381544",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA 18.36 KWH \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100291",
                    "waktu_lapor": "01/02/2023 08:59:54",
                    "waktu_response": "01/02/2023 09:01:41",
                    "waktu_recovery": "01/02/2023 09:18:17",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TISNAWATI ",
                    "alamat_pelapor": "JL.KH AHMAD DAHLAN NO.0 RT.08 RW.03  KP TANJAKAN RAJEG KEL TANJAKAN KEC.RAJEK KAB.TANGERANG \\nDEPAN GERBANG PERUMAHAN TANJAKAN INDAG GERBANG KE 3 ",
                    "no_telp_pelapor": "081314523974",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA  SISA PULSA 30 KWH PEMBELIAN TGL 31/01/2023 NO TOKEN : 51060604914155503169 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K1423020100104",
                    "waktu_lapor": "01/02/2023 09:00:46",
                    "waktu_response": "01/02/2023 09:10:27",
                    "waktu_recovery": "01/02/2023 10:36:19",
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 5152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RONI / IBU SITI ",
                    "alamat_pelapor": "JL RE MARTADINTA GUNUNG PALA NO. 0 RT. 04/ 0 KEL. KETEGUHAN KEC. TELUK BETUNG TIMUR, KOTA BANDAR LAMPUNG. DI SAMPING BENGKEL/ DI DEPAN FIF/ SD 1 ",
                    "no_telp_pelapor": "082182831874",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEKITAR 2 BULAN YANG LALU SETELAH DI LAKUKAN PERGANTIAN MCB DENGAN NO METER 45012373002 SISA KWH 3768 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K3223020100078",
                    "waktu_lapor": "01/02/2023 09:01:42",
                    "waktu_response": "01/02/2023 09:12:12",
                    "waktu_recovery": "01/02/2023 10:46:17",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 5645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL TORUE DUSUN 2, TORUE, TORUE, KAB. PARIGI MOUTONG, SULAWESI TENGAH ACUAN : 20 M DARI MASJID",
                    "no_telp_pelapor": "82291569525",
                    "keterangan_pelapor": "PROSES PB (R1T TARIF/900 VADAYA) DENGAN NO. REGISTER : 3126012056011 TGL. 19/01/2023 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 02/01/2023\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PARIGI"
                },
                {
                    "no_laporan": "K5123020100302",
                    "waktu_lapor": "01/02/2023 09:04:48",
                    "waktu_response": "01/02/2023 09:39:20",
                    "waktu_recovery": "01/02/2023 09:56:06",
                    "durasi_response_time": 2072,
                    "durasi_recovery_time": 1006,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SANTRI NO 16 RT 69 RW 0 KEL SEPINGGAN KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN / DARI UNITED OIL MASUK , DEKAT SDN 012  ",
                    "no_telp_pelapor": "082158325338",
                    "keterangan_pelapor": "APP KETERANGAN GAGAL   , PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43. PTL NYALA , SISA PULSA 1011.79 KWH, NO TOKENNYA 72634399967131975942 (DIBELI TGL 01/02/2023). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS.  TERKAIT  :  K5123020100133  SUDAH DI BERIKAN  NO NAMUN MASIH KESULITAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K2323020100078",
                    "waktu_lapor": "01/02/2023 09:08:38",
                    "waktu_response": "01/02/2023 09:45:34",
                    "waktu_recovery": "01/02/2023 09:59:01",
                    "durasi_response_time": 2216,
                    "durasi_recovery_time": 807,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ARIFIN",
                    "alamat_pelapor": "JL. NEGARA KM 143 GG KENANGAN RT. 22/- NO. 141 DS BATU KAJANG KEC. BATU SOPANG KAB PASER. GG DI KANAN KANTOR DESA ",
                    "no_telp_pelapor": "85346251949",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA BELI TOKEN (KIRIM DIL PREPAID KE P2APST !!!). PTL MENYALA. SISA 28.51 KWH. NM 14045826592 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K1223020100066",
                    "waktu_lapor": "01/02/2023 09:08:40",
                    "waktu_response": "01/02/2023 09:14:39",
                    "waktu_recovery": "01/02/2023 10:19:34",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 3895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ABDILLAH",
                    "alamat_pelapor": "JL SENTOSA NO. 0 RT-3 / RW-6 KEL. TANGKERANG LABUAI KEC. BUKIT RAYA KOTA PEKANBARU DEKAT MESJID NURUL HIKMAH ",
                    "no_telp_pelapor": "081365648836",
                    "keterangan_pelapor": "TGL 28/01/23 DILAKUKAN PERGANTIAN APP DIKARENAKAN KWH METER RUSAK. MOHON AGAR SISA KWH PADA ID METER LAMA = 304.15 KWH DAPAT SEGERA DIKONVERSIKAN PADA ID METER BARU 86230803115",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K1223020100067",
                    "waktu_lapor": "01/02/2023 09:10:36",
                    "waktu_response": "01/02/2023 12:17:57",
                    "waktu_recovery": "01/02/2023 12:21:31",
                    "durasi_response_time": 11241,
                    "durasi_recovery_time": 214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "JL JEMBATAN SIAK II NO RT- / RW- , KEL TAMPAN, KECPAYUNG SEKAKI, KOTA PEKANBARU, RIAU | LOKASI DIDEKAT SPBU",
                    "no_telp_pelapor": "081268903434",
                    "keterangan_pelapor": "TGL 7/9/2022 PROSES PD (B2/23000VA-B2/105000VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181119922209075946 DAN NO REG 1811113042227 TGL 9/9/2022 BP TELAH DILUNASI NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. INFO PELANGGAN TRAFO DAN TIANG SUDAH TERPASANG DILOKASI DAN PD INGIN SEGERA DILAKUKAN REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5123020100321",
                    "waktu_lapor": "01/02/2023 09:10:58",
                    "waktu_response": "01/02/2023 09:27:10",
                    "waktu_recovery": "01/02/2023 10:20:19",
                    "durasi_response_time": 972,
                    "durasi_recovery_time": 3189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H YADIM ",
                    "alamat_pelapor": "JL DESA CEMENG BAKALAN GG ANYELIR DS CEMENG BAKALAN NO 64  RT-1 RW-1 KEC SIDOARJO KAB SIDOARJO / DARI POLRESTA YANG BARU, ADA PERTIGAAN KE KANAN 200M, MASUK DESA CEMENG BAKALAN 50M",
                    "no_telp_pelapor": "081230153452",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 20 KWH. PTL NYALA. NO TOKEN 71036955047366440246. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100410",
                    "waktu_lapor": "01/02/2023 09:11:17",
                    "waktu_response": "01/02/2023 09:15:20",
                    "waktu_recovery": "01/02/2023 09:16:45",
                    "durasi_response_time": 243,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MEGA ",
                    "alamat_pelapor": "JL BATU BINTANG NO- RT1 RW- KEL PURNAMA KEC  DUMAI BARAT KOTA DUMAI ACUAN SEBELAH TOKO MALIK",
                    "no_telp_pelapor": "085278071142",
                    "keterangan_pelapor": "TERKAIT K1223013100648 TGL 31/01/23 TUNGGAKAN REK JANUARI  BERIKUT BK  SUDAH DILUNASI MELALUI BANK MANDIRI. PTL MINTA DISAMBUNG STATUS SELESAI. \\nBELUM ADA PERBAIKAN PETUGAS. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K1623020100001",
                    "waktu_lapor": "01/02/2023 09:13:38",
                    "waktu_response": "01/02/2023 09:20:32",
                    "waktu_recovery": "01/02/2023 09:26:47",
                    "durasi_response_time": 414,
                    "durasi_recovery_time": 375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAYA NOVIANTI",
                    "alamat_pelapor": "TEGA REJO",
                    "no_telp_pelapor": "081369884644",
                    "keterangan_pelapor": "TOLONG GESER METER KARENA RENOVASI BANGUNAN",
                    "media": "Datang ke Kantor",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K5223020100418",
                    "waktu_lapor": "01/02/2023 09:15:11",
                    "waktu_response": "01/02/2023 09:17:34",
                    "waktu_recovery": "01/02/2023 09:35:09",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA",
                    "alamat_pelapor": "JL- KOMPLEK PULO GEBANG INDAH BLOK J 10 NO 4 DAN NO 3  RT 3 RW 11 KEL POLU GEBANG KEC CAKUNG KOTA JAKARTA TIMUR // DEKAT TAMAN KASIHA / MASJID AL MUKHLISIN ",
                    "no_telp_pelapor": "081283208463",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MENGHENDAKI PERMOHONAN BALIK/UBAH NAMA DENGAN 3 ID PELANGGAN: 544203425686, 544203423130 DAN 544203410835  DAN DENGAN NO KTP: 317502590388003  AKAN BALIK NAMA DARI ATAS NAMA : H. KARDJO (C), H.KARDJO (B) DAN H KARDJO (A) MENJADI ATAS NAMA : DINA RIANTI MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1223020100070",
                    "waktu_lapor": "01/02/2023 09:17:33",
                    "waktu_response": "01/02/2023 09:27:57",
                    "waktu_recovery": "01/02/2023 09:36:03",
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YAHOK",
                    "alamat_pelapor": "JL ZAINUL ARIFIN NO - RT 00 RW 0 KEL STABAT BARU KEC STABAT KAB LANGKAT SUMUT ACUAN: VIVI PONSEL",
                    "no_telp_pelapor": "06142779765",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT. PELANGGAN INGIN MENGAJUKAN PB PADA BANGUNAN YANG SEBELUMNYA BEKAS LELANG BANK. NAMUN TIDAK MENGETAHUI APAKAH SEBELUMNYA SUDAH ADA APP ATAU BELUM DAN TIDAK MENGETAHUI ID PEL DI PERSIL TSB. BP YAHOK SEBAGAI PEMILIK SAAT INI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP STABAT"
                },
                {
                    "no_laporan": "K5223020100428",
                    "waktu_lapor": "01/02/2023 09:18:53",
                    "waktu_response": "01/02/2023 09:27:36",
                    "waktu_recovery": "01/02/2023 09:28:42",
                    "durasi_response_time": 523,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MATEUS",
                    "alamat_pelapor": "JL GUNUNG JAMBU DN REJOSARI KEL SERUT RT-25 / RW-5 NO.- KEC. GEDANG SARI  KAB GUNUNGKIDUL// DEKAT WARUNG KLONTONG BU SARDI ",
                    "no_telp_pelapor": "081393021233",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PADA TANGGAL 3 OKTOBER 2022 PELANGGAN MENGAJUKAN PERUBAHAN PERUNTUKAN DARI RUMAH TANGGA KE BISNIS. PELANGGAN JUGA SUDAH MELAMPIRKAN BERKAS LENGKAP KE PETUGAS. NAMUN HINGGA SAAT INI BELUM ADA KONFIRMASI DAN TINDAK LANJUT DARI PETUGAS. MOHON PELANGGAN DI KONFIRMASI PERIHAL TSB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K3223020100089",
                    "waktu_lapor": "01/02/2023 09:18:45",
                    "waktu_response": "01/02/2023 10:51:56",
                    "waktu_recovery": "01/02/2023 11:03:57",
                    "durasi_response_time": 5591,
                    "durasi_recovery_time": 721,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SHOLEHA ",
                    "alamat_pelapor": "JL PANCING 5 GG.PINANG II NO.5A LING 2 RT.0/0 KEL. MEDAN BESAR KEC. MEDAN LABUHAN  KOTA MEDAN ( DEKAT GUDANG MUSI MAS ) ",
                    "no_telp_pelapor": "082367458227",
                    "keterangan_pelapor": "GAGAL MELAKUKAN PENGINPUTAN TOKEN, VKRN 43, TERSISA 326 KWH ( PTL TIDAK PADAM ) DENGAN NO TOKEN 49490142329640172302",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020100338",
                    "waktu_lapor": "01/02/2023 09:19:14",
                    "waktu_response": "01/02/2023 09:21:55",
                    "waktu_recovery": "01/02/2023 11:55:21",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 9206,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "JL HM SUN AN NO.RT-3 / RW-2 KEL.PENARUKAN KEC.KEPANJEN KAB.MALANG ( DEKAT ALFAMART PENARUKAN , LOKASI PAUD ULIL ALBAB )",
                    "no_telp_pelapor": "08113644688",
                    "keterangan_pelapor": " MOHON BANTUAN PENGECEKAN DIRAGUKAN KONDISI BEROPERASINYA ( PULSA SUDAH DIENTRY BERTAMBAH MENJADI 200 KWH, NAMUN ALARM TERUS BERBUNYI , PTL MASIH MENYALA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K1423020100116",
                    "waktu_lapor": "01/02/2023 09:19:25",
                    "waktu_response": "01/02/2023 09:40:08",
                    "waktu_recovery": "01/02/2023 10:15:48",
                    "durasi_response_time": 1243,
                    "durasi_recovery_time": 2140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "JLN. KARYA I PR. VILLA KARYA PERDANA BLOK A NO. 3 RT. 25 KEL. LEBONG GAJAH KEC. SEMATANG BORANG KOTA PALEMBANG.",
                    "no_telp_pelapor": "082272855709",
                    "keterangan_pelapor": "TGL  31/01/23 PROSES MIGRASI (R1/1.300VA - R1T/1.300 VA) MELALUI PLN 123 DENGAN NO AGENDA 141100522301310245 DAN NO KODE PEMBAYARAN 1411017058191. TGL 31/01/23 BP DAN STROOM AWAL TELAH DILUNASI . MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PELANGGAN EX BONGKAR RAMPUNG TERKAIT K1423013100393.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5223020100436",
                    "waktu_lapor": "01/02/2023 09:21:57",
                    "waktu_response": "01/02/2023 09:39:51",
                    "waktu_recovery": "01/02/2023 09:41:30",
                    "durasi_response_time": 1074,
                    "durasi_recovery_time": 99,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HALIMAH ",
                    "alamat_pelapor": "JL JAGAPATI PR ROYAL ZAITUN BLOK A1 NO 6 RT - RW- KEL GODANG KEC GUNUNGSARI KAB LOMBOK BARAT // ACUAN:- ",
                    "no_telp_pelapor": "081991520392",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH: 3475 NO TOKEN: 70229255681392162936",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5223020100439",
                    "waktu_lapor": "01/02/2023 09:22:21",
                    "waktu_response": "01/02/2023 09:33:20",
                    "waktu_recovery": "01/02/2023 09:37:23",
                    "durasi_response_time": 659,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKY",
                    "alamat_pelapor": "JLN - PR KOTA BATARA BLOK K 15 NO 7 RT10/11 KEL PESANGGRAHAN KEC. SOLEAR KAB TANGERANG>> DEKAT DENGAN MASJID",
                    "no_telp_pelapor": "6285782206501",
                    "keterangan_pelapor": "TERKAIT K5523013100944. MOHON BANTUAN PENGGESERAN SR KARENA RENOVASI. (PELANGGAN MENGHENDAKI PENAMBAHAN KABEL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5223020100443",
                    "waktu_lapor": "01/02/2023 09:23:18",
                    "waktu_response": "01/02/2023 09:59:23",
                    "waktu_recovery": "01/02/2023 10:34:35",
                    "durasi_response_time": 2165,
                    "durasi_recovery_time": 2112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TETI",
                    "alamat_pelapor": "JL. SUNGAI MENGKUANG RT 3 DESA PANGKALAN BUTON KEC. SUKADANA KAB. KAYONG UTARA",
                    "no_telp_pelapor": "085247218915",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 3884 1056 0986 0173 3822, SISA 256,76 KWH (R1T / 900)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUKADANA (KALBAR)"
                },
                {
                    "no_laporan": "K1223020100073",
                    "waktu_lapor": "01/02/2023 09:25:31",
                    "waktu_response": "01/02/2023 11:13:24",
                    "waktu_recovery": "01/02/2023 11:21:54",
                    "durasi_response_time": 6473,
                    "durasi_recovery_time": 510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRAWATI LUBIS ",
                    "alamat_pelapor": "JL KARYA NO.150 RT- RW- KEL KARANG BEROMBAK KEC MEDAN BARAT KOTA MEDAN. ACUAN LOKASI : DEKAT SPBU",
                    "no_telp_pelapor": "0616613438",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO K1222111400112 STATUS SELESAI,PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM / TGL 18/10/2023 PENANGANAN GANGGUAN APP PRABAYAR BLANK OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.TERKAIT NO LAPOR G1222101800133. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 22125903108 .",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5123020100351",
                    "waktu_lapor": "01/02/2023 09:27:03",
                    "waktu_response": "01/02/2023 10:06:55",
                    "waktu_recovery": "01/02/2023 10:09:15",
                    "durasi_response_time": 2392,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKI  ",
                    "alamat_pelapor": "JL. TRANS KALIMANTAN DS.GEMA KEC.SIMPANG DUA KAB.KETAPANG ( DEKAT JALAN BESAR ) KALIMANTAN BARAT",
                    "no_telp_pelapor": "08125445515",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PB KOLEKTIF ( 24 BANGUNAN , RUMAH TANGGA , DAYA 2200 VA , DENGAN NIK PENANGGUNG JAWAB BP. LUKI , 6104191006910003 ), PENGAJUAN SEKITAR BULAN 12/2022 , HINGGA SAAT INI BELUM ADA KELANJUTAN PERMOHONAN NYA, MOHON TINDAKLANJUTNYA TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANDAI"
                },
                {
                    "no_laporan": "K1423020100121",
                    "waktu_lapor": "01/02/2023 09:27:06",
                    "waktu_response": "01/02/2023 09:28:32",
                    "waktu_recovery": "01/02/2023 10:24:34",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 3362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI ",
                    "alamat_pelapor": "JL DR MUWARDI NO 9   RT-12 / RW-2 KEL. GROGOL PETAMBURAN KEC. PETAMBURAN KOTA JAKARTA BARAT / DKT REL KERETA API ",
                    "no_telp_pelapor": "083151074787",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 372 . NO TOKEN : 11064583344069987060",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K1423020100122",
                    "waktu_lapor": "01/02/2023 09:27:18",
                    "waktu_response": "01/02/2023 09:40:50",
                    "waktu_recovery": "01/02/2023 11:41:12",
                    "durasi_response_time": 812,
                    "durasi_recovery_time": 7222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN",
                    "alamat_pelapor": "PR GRIYA CEMPAKA PERMAI BLOK C NO.12 JALAN CIK DITIRO ATAS KEL. SUMBER AGUNG KEC. KEMILING KOTA BANDAR LAMPUNG ",
                    "no_telp_pelapor": "081279254302",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 10 HARI YANG LALU. DENGAN NO METER 45012393802 SISA KWH - ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5223020100453",
                    "waktu_lapor": "01/02/2023 09:27:56",
                    "waktu_response": "01/02/2023 09:36:41",
                    "waktu_recovery": "01/02/2023 09:42:03",
                    "durasi_response_time": 525,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUSI",
                    "alamat_pelapor": "JLN PONCORAN BARAT RAYA NO 46 RT 3 RW 1 KEL. PANCORAN KEC PANCORAN KAB JAKARTA SELATAN DEKAT MASJID ABUNAWAR ",
                    "no_telp_pelapor": "628568873565",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK MULAI TAHUN 2021 - 2023 . STAND AKHIR REK (1, 2023) = 54445 , STAND APP (01/02/2023) = 108, RUMAH DIHUNI DAN TIDAK BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER SERING DATANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100458",
                    "waktu_lapor": "01/02/2023 09:29:25",
                    "waktu_response": "01/02/2023 09:35:24",
                    "waktu_recovery": "01/02/2023 09:52:32",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 1028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU APRIL",
                    "alamat_pelapor": "KOMPLEK PERGUDANGAN INTAN, JL ISMAIL HARUN DALAM BLOK B NO.3 KEL.- RT.- RW.- KEC. PERCUT SEI TUAN KAB. DELI SERDANG, LOKASI GUDANG BAN, DEKAT SEKOLAH PRAYA 6",
                    "no_telp_pelapor": "081362550549",
                    "keterangan_pelapor": "APP TERTERA \\\"GAGAL\\\", PELANGGAN GAGAL INPUT TOKEN, SETELAH UPDATE VKRN-43, PTL MASIH MENYALA, SISA 83 KWH. NO. TOKEN : 32768171967912489566. MOHON PELANGGAN DIKONFIRMASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5223020100462",
                    "waktu_lapor": "01/02/2023 09:30:24",
                    "waktu_response": "01/02/2023 10:21:54",
                    "waktu_recovery": "01/02/2023 10:36:46",
                    "durasi_response_time": 3090,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IRWAN KAHAR/HeryCahyanto Bullunk_",
                    "alamat_pelapor": "JL PRS MALINO BTJAI, BORISALO, PARANGLOE, KAB. GOWA, SULAWESI SELATAN",
                    "no_telp_pelapor": "085342973620 ",
                    "keterangan_pelapor": "TGL 12/1/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI/BOOKING 3216112019633. TGL 15/1/2023 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN.",
                    "media": "Facebook",
                    "nama_ulp": "ULP MALINO"
                },
                {
                    "no_laporan": "K5223020100478",
                    "waktu_lapor": "01/02/2023 09:37:07",
                    "waktu_response": "01/02/2023 09:38:16",
                    "waktu_recovery": "01/02/2023 10:57:03",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 4727,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "robby6053@gmail.com",
                    "alamat_pelapor": "JLN KH AHMAD DAHLAN, KP. TANJAKAN RT/RW 006/001 DES. TANJAKAN KEC. RAJEG KAB. TANGERANG PROVINSI. BANTEN, ACUAN DEKET RUMAH PAK RT ",
                    "no_telp_pelapor": "0895334011735",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN VKRN 43. SISA KWH 50",
                    "media": "Email",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020100480",
                    "waktu_lapor": "01/02/2023 09:37:32",
                    "waktu_response": "01/02/2023 09:43:25",
                    "waktu_recovery": "01/02/2023 09:58:30",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AJI ",
                    "alamat_pelapor": "JL DAHLIA PERUM GRILIA BLOK - NO 7 KEL LEMATAN BREBAH KEC RENGET BARAT KAB INDRA GIRI HULU RIAU // DEKAT DENGAN MASJID DARUL MUTAQIM ",
                    "no_telp_pelapor": "082298489392",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN TOKEN. SISA 1600 KWH . PTL MENYALA. NO TOKEN : 33384634160091708047",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGAT KOTA"
                },
                {
                    "no_laporan": "K5123020100370",
                    "waktu_lapor": "01/02/2023 09:38:14",
                    "waktu_response": "01/02/2023 09:55:49",
                    "waktu_recovery": "01/02/2023 11:16:27",
                    "durasi_response_time": 1055,
                    "durasi_recovery_time": 4838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADIT",
                    "alamat_pelapor": "JL - PR CEMERLANG DUTA PRSADA BLOK C NO 8 KEL PARAKAN JATI RT 3 RW 4 KEC BOJONG GEDE KAB BOGOR",
                    "no_telp_pelapor": "6285888070248",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN BALIK NAMA IDPEL 538751190178 a.n PT CEMERLANG DUTA PERSADA DIBALIK NAMA MENJADI ADITYA NOVALI DENGAN NIK PELANGGAN 1608051108900002",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K1423020100131",
                    "waktu_lapor": "01/02/2023 09:41:58",
                    "waktu_response": "01/02/2023 12:56:23",
                    "waktu_recovery": "01/02/2023 13:10:52",
                    "durasi_response_time": 11665,
                    "durasi_recovery_time": 869,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MIA ",
                    "alamat_pelapor": "JLN.SH WARDOYO LR.PERBATASAN SIMPANG TUGU KB KERTAPATI GG. KEDUKAN NO 796 RT-20 / RW-4 KEL. 7 ULU KEC. SEBERANG ULU 1 KOTA PALEMBANG. ",
                    "no_telp_pelapor": "085273241701",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 28/01/23 TERJADI GANGGUAN PTL (APP RUSAK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5223020100498",
                    "waktu_lapor": "01/02/2023 09:48:05",
                    "waktu_response": "01/02/2023 10:06:53",
                    "waktu_recovery": "01/02/2023 13:42:44",
                    "durasi_response_time": 1128,
                    "durasi_recovery_time": 12951,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRO",
                    "alamat_pelapor": "JL PEMUDA PERUM GRIYA BAHTERA BLOK E NO 29 KEL LEBO KEC WARUNGASEM KAB BATANG",
                    "no_telp_pelapor": "08156904037",
                    "keterangan_pelapor": "PELANGGAN MENGHENDAKI DIBERIKAN SURAT PEMBERITAHUAN TERKAIT SURAT KETERANGAN GANGGUAN TANPA PEMBERITAHUAN UNTUK PROSES KLAIM ASURANSI DANA DI WILAYAH TERSEBUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BATANG"
                },
                {
                    "no_laporan": "K3223020100105",
                    "waktu_lapor": "01/02/2023 09:48:32",
                    "waktu_response": "01/02/2023 09:51:12",
                    "waktu_recovery": "01/02/2023 11:12:54",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 4902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSTAM",
                    "alamat_pelapor": "JL. - KP. SUKAMANTRI GG. SAYUNG NO. 0 RT. 2 RW. 3 DS. SUKARAYA KEC. KARANG BAHAGIA KAB. BEKASI (ACUAN LOKAIS : MASUK GANG DI DEKAT PLANET BAN)",
                    "no_telp_pelapor": "6287790002737",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO. METER 86062551923 (R1T/450VA) MENGELUHKAN KESULITAN MEMBELI TOKEN DENGAN KET. MELEBIHI BATAS PEMBELIAN KWH , SEMENTARA SISA KWH SAAT INI 18.63 KWH (PTL NORMAL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5123020100392",
                    "waktu_lapor": "01/02/2023 09:52:43",
                    "waktu_response": "01/02/2023 12:20:22",
                    "waktu_recovery": "01/02/2023 12:39:34",
                    "durasi_response_time": 8859,
                    "durasi_recovery_time": 1152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL MAYJEND SUNGKONO GG XIV NO 8 KEL GULOMANTUNG KEC KEBOMAS KAB GRESIK :: DEPAN KELURAHAN GULOMANTUNG ",
                    "no_telp_pelapor": "0313979727",
                    "keterangan_pelapor": "PELANGGAN INGIN PASANG KAPASITOR NAMUN TIDAK MENGETAHUI UKURAN CT-NYA DI ID PEL 511209800185 (I2 / 197000 VA ). MOHON KONFIRMASI KE PELANGGAN TERKAIT UKURAN CT TSB KARENA TIDAK TERTERA DI PANEL BOX APP METER YBS\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K3223020100108",
                    "waktu_lapor": "01/02/2023 09:52:45",
                    "waktu_response": "01/02/2023 10:09:57",
                    "waktu_recovery": "01/02/2023 10:24:01",
                    "durasi_response_time": 1032,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUSIANA",
                    "alamat_pelapor": "BENGKEL PEKAN JAYA JL. HANGTUAH UJUNG NO.92 RT - RW - KEL REJO SARI KEC TENAYAN RAYA KOTA PEKANBARU",
                    "no_telp_pelapor": "085271999808",
                    "keterangan_pelapor": "PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN GANGGUAN G1223013000589 .PELANGGAN MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5223020100510",
                    "waktu_lapor": "01/02/2023 09:53:52",
                    "waktu_response": "01/02/2023 10:15:27",
                    "waktu_recovery": "01/02/2023 10:22:34",
                    "durasi_response_time": 1295,
                    "durasi_recovery_time": 427,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL. MESJID DARUL FALAH NO.1, RT.4/RW.3, PETUKANGAN UTARA, KEC. PESANGGRAHAN, KOTA JAKARTA SELATAN, DAERAH KHUSUS IBUKOTA JAKARTA 12260",
                    "no_telp_pelapor": "082211666477",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 02349453448948145058 DAN 24671691628444782423, SISA 726.26 KWH (B1T / 3500)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020100514",
                    "waktu_lapor": "01/02/2023 09:55:38",
                    "waktu_response": "01/02/2023 10:12:35",
                    "waktu_recovery": "01/02/2023 10:21:24",
                    "durasi_response_time": 1017,
                    "durasi_recovery_time": 529,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NGURAH ARIANA",
                    "alamat_pelapor": "JLN - DS PEMANGKALAN ENDUT BATU MEKAR NO. - RT 2 RW 0 KEL BATU MEKAR KEC LINGSAR KAB LOMBOK BARAT >> DEKAT DENGAN BANJAR",
                    "no_telp_pelapor": "081910190518",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN. VKRN 43(3941 7879 3370 4175 4418). SISA 512 KWH. PTL MENYALA. INFO PELANGGAN BELUM ADA PETUGAS YANG DATANG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5123020100397",
                    "waktu_lapor": "01/02/2023 09:56:07",
                    "waktu_response": "01/02/2023 09:59:03",
                    "waktu_recovery": "01/02/2023 10:36:30",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FADAN",
                    "alamat_pelapor": "JL - GG MASJID NO.0 RT-22 / RW-6 DN DAWUHAN KEL TEGAL GONDO KEC KARANGPLOSO KAB MALANG ",
                    "no_telp_pelapor": "081331251607",
                    "keterangan_pelapor": "MOHON BANTUAN PENDAFTARAN PD DENGAN NO IDPEL 513110969991 R1MT / 900 KE R1T / 1300 TOKEN 50.000 AN PEMILIK SAAT INI FADAN NO KTP 3507231812940001 KARENA ALAMAT DI AP2T BERBEDA DENGAN ALAMAT YANG DIAJUKAN TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5123020100405",
                    "waktu_lapor": "01/02/2023 09:59:27",
                    "waktu_response": "01/02/2023 10:16:46",
                    "waktu_recovery": "01/02/2023 10:55:45",
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 2339,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL SURABAYA SOLO NO-  DN BARONG  RT-2 / RW-3 KEL KEDUNG REJO KEC TANJUNG ANOM KAB NGANJUK  ( DI TOKO JAGUNG) ",
                    "no_telp_pelapor": "082244386399",
                    "keterangan_pelapor": "JL SURABAYA SOLO NO-  DN BARONG  RT-2 / RW-3 KEL KEDUNG REJO KEC TANJUNG ANOM KAB NGANJUK  ( DI TOKO JAGUNG) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K5123020100412",
                    "waktu_lapor": "01/02/2023 10:01:06",
                    "waktu_response": "01/02/2023 10:04:15",
                    "waktu_recovery": "01/02/2023 12:13:33",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 7758,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI PUSPITA SARI ",
                    "alamat_pelapor": "JL.PONDOK KOPI UJUNG NO.0 KEL.PONDOK KOPI RT.7 RW.4 KEC.DUREN SAWIT JAKARTA TIMUR / APP DI LOKASI TPS PONDOK KOPI UJUNG",
                    "no_telp_pelapor": "082124293303",
                    "keterangan_pelapor": "TANGGAL 25/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 26/01/2023 TAGIHAN BULAN JANUARI BESERTA BK TELAH DILUNASI, PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1423020100147",
                    "waktu_lapor": "01/02/2023 10:02:36",
                    "waktu_response": "01/02/2023 10:12:34",
                    "waktu_recovery": "01/02/2023 22:38:28",
                    "durasi_response_time": 598,
                    "durasi_recovery_time": 44754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUTABARAT",
                    "alamat_pelapor": "JLN. SERSAN DARPIN NO. 26 RT 42 RW - KEL. EKA JAYA KEC. PAAL MERAH KOTA JAMBI PROVINSI JAMBI (DI DEKAT TOWER TELKOMSEL)",
                    "no_telp_pelapor": "081298363333",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN SEJAK TGL 20/12/22 TERJADI GANGGUAN PTL (TERBAKAR DAN BLANK ) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BAPAK RUDI) DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5123020100423",
                    "waktu_lapor": "01/02/2023 10:07:32",
                    "waktu_response": "01/02/2023 10:36:02",
                    "waktu_recovery": "01/02/2023 13:31:46",
                    "durasi_response_time": 1710,
                    "durasi_recovery_time": 10544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HIMNI",
                    "alamat_pelapor": "JL JANTI BARAT NO   60   RT / RW  -  KEL BANDUNG REJOSARI KEC  SUKUN  KOTA MALANG  / DEPAN GAPURA SMK PGRI 2 MALANG  ",
                    "no_telp_pelapor": "03199203000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL /MENYALA SISA PULSA  16.49   KWH\\nTIDAK  MENGETAHUI  ADA PEMBAHARUAN KWH METER ATAU TIDAK  \\nNO TOKEN  : 5887 8707 8045 8500 5723\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K1423020100152",
                    "waktu_lapor": "01/02/2023 10:09:31",
                    "waktu_response": "01/02/2023 10:11:14",
                    "waktu_recovery": "01/02/2023 10:15:44",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "PR CLUSTER BUKIT PANONGAN HIJAU BLOK E NO 10 JL RANCA SERDANG DS RANCA HIU KEL PANONGAN KEC PANONGAN KAB TANGGERANG",
                    "no_telp_pelapor": "6281574720499",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN-43. DENGAN NO METER 86061949219 SISA KWH 33/ NO TOKEN: 50529992873285579136",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020100541",
                    "waktu_lapor": "01/02/2023 10:10:27",
                    "waktu_response": "01/02/2023 10:31:23",
                    "waktu_recovery": "01/02/2023 14:20:30",
                    "durasi_response_time": 1256,
                    "durasi_recovery_time": 13747,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUR FAIZ ",
                    "alamat_pelapor": "JL KARANG BLOK C NO 3 RT 5 RW 4 KEL JEKULO, KEC. JEKULO, KAB. KUDUS // LOKASI PASAR ",
                    "no_telp_pelapor": "02914246078",
                    "keterangan_pelapor": "PELANGGAN MELAKUKAN REGISTRASI PB DENGAN NOMOR AGENDA : 520019912301279094. PELANGGAN SUDAH MELAKUKAN PEMBAYARAN VIA VA BANK MANDIRI TANGGAL 27/01/2023 PUKUL 00:34.29 DENGAN KODE BOOKING : 8875596000042887  NAMUN PADA DATA TERDAPAT PEMBATALAN PERMOHONAN NAMUN PADA APLIKASI PLN MOBILE TGL 31/01/2023 STATUS BERUBAH PENUGASAN PEMASANGAN INSTALANSI . DAN HARI INI TGL 01/02/2023 PUKUL 10 : 03 STATUS BERUBAH INSTALANSI TERPASANG . PELANGGAN MENGEHDAKI INFORMASI DAN KONFIRMASI TERKAIT PERMOHONANNYA . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5123020100434",
                    "waktu_lapor": "01/02/2023 10:11:02",
                    "waktu_response": "01/02/2023 10:12:51",
                    "waktu_recovery": "01/02/2023 10:16:24",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ZUBAIDAH ",
                    "alamat_pelapor": "JL DUKUH BULAK BANTENG NO 180 RT - RW - KEL BULAK BANTEMG KEC KENJERAN KOD SURABAYA/ ADA TULISAN UD SUMBER HIDAYAH, SEBELAH BAHAN BANGUNAN, GG SEBELAH SUROPATI 7",
                    "no_telp_pelapor": "087833593191",
                    "keterangan_pelapor": "MOHON GESER APP TERKAIT RENOVASI. NIK PEMILIK 3578175008820007",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K1223020100095",
                    "waktu_lapor": "01/02/2023 10:12:10",
                    "waktu_response": "01/02/2023 10:14:32",
                    "waktu_recovery": "01/02/2023 10:28:06",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIA",
                    "alamat_pelapor": "JL BANTU BELAH 2 PERUM ALYA RESIDENCE NO 9  RT 0 RW 0 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN ",
                    "no_telp_pelapor": "081370937374",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA POSISI APP TERLALU DIDALAM PERSIL MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. MOHON UNTUK MENGHUBUNGI KE NO TELP (081315036330) PELANGGAN PERNAH LAPOR DENGAN NO : K5423012202926, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100549",
                    "waktu_lapor": "01/02/2023 10:14:36",
                    "waktu_response": "01/02/2023 10:15:38",
                    "waktu_recovery": "01/02/2023 10:46:07",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 1829,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAN ARDIANSYAH",
                    "alamat_pelapor": "JLN RAYA BUARAN TIMUR KP BUARAN TIMUR  NO. 12  RT-12 / RW-4 KEL JELUPANG KEC SERPONG UTARA KOTA TANGERANG SELATAN >> DEKAT DENGAN MASJID",
                    "no_telp_pelapor": "6287820502695",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN. VKRN 43(2341 3012 8242 6794 5572). SISA 200 KWH. PTL MENYALA. INFO PELANGGAN BELUM ADA PETUGAS YANG DATANG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100448",
                    "waktu_lapor": "01/02/2023 10:16:29",
                    "waktu_response": "01/02/2023 10:41:38",
                    "waktu_recovery": "01/02/2023 12:37:47",
                    "durasi_response_time": 1509,
                    "durasi_recovery_time": 6969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUSPITA",
                    "alamat_pelapor": "JL RY BAYPASS JUANDA NO.12 RT-18 RW-7 KEL PABEAN KEC. SEDATI KAB. SIDOARJO / DERETAN 100M SETELAH SMK PENERBANGAN DARMA WIRAWAN ",
                    "no_telp_pelapor": "082258585558",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN RENOVASI, NO KTP 3301025011930004 ATAS NAMA IBU NURYANTI PUSPITA SARI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K1223020100098",
                    "waktu_lapor": "01/02/2023 10:17:05",
                    "waktu_response": "01/02/2023 10:49:28",
                    "waktu_recovery": "01/02/2023 17:48:45",
                    "durasi_response_time": 1943,
                    "durasi_recovery_time": 25157,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERWIN",
                    "alamat_pelapor": "JL LET UMAR BAKI NO. 500 RT- / RW- KEL SUKARAME KEC BINJAI BARAT KOTA BINJAI",
                    "no_telp_pelapor": "081280081705",
                    "keterangan_pelapor": "SEKITAR 20 HARI YANG LALU PELANGGAN DATANG KE UNIT MENGAJUKAN TD KE DAYA R1/2200 VA, SUDAH MEMBERIKAN SYARAT TD NAMUN SAMPAI SAAT INI PERMOHONAN BELUM DILAKUKAN REALISASI INFO PETUGAS KARENA MATERIAL KOSONG, MOHON HAL TSB PELANGGAN DAPAT DI KONFIRMASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K1423020100159",
                    "waktu_lapor": "01/02/2023 10:19:07",
                    "waktu_response": "01/02/2023 10:37:05",
                    "waktu_recovery": "01/02/2023 11:15:16",
                    "durasi_response_time": 1078,
                    "durasi_recovery_time": 2291,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "JLN. KARYA I PR. VILLA KARYA PERDANA BLOK A NO. 3 RT. 25 KEL. LEBONG GAJAH KEC. SEMATANG BORANG KOTA PALEMBANG.",
                    "no_telp_pelapor": "082272855709",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423020100116, TGL  31/01/23 PROSES MIGRASI (R1/1.300VA - R1T/1.300 VA) MELALUI PLN 123 DENGAN NO AGENDA 141100522301310245 DAN NO KODE PEMBAYARAN 1411017058191. TGL 31/01/23 BP DAN STROOM AWAL TELAH DILUNASI . MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PELANGGAN EX BONGKAR RAMPUNG TERKAIT K1423013100393.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5223020100568",
                    "waktu_lapor": "01/02/2023 10:21:43",
                    "waktu_response": "01/02/2023 10:35:38",
                    "waktu_recovery": "01/02/2023 14:26:26",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 13848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK LIJA",
                    "alamat_pelapor": "JL. RAWA BANTENG NO. - KEL.KP RAWA BANTENG KEC.CIKARANG BARAT KOTA BEKASI RT-1 / RW-1  >> DEPAN BIDAN EMA ,, LOKASI DI TUKANG PISANG ",
                    "no_telp_pelapor": "6285710100532",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERDAPAT INFO BLOCKING TOKEN. TETAPI TIDAK ADA PENJELASAN PENYEBABNYA DI P2APST. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K2323020100101",
                    "waktu_lapor": "01/02/2023 10:22:05",
                    "waktu_response": "01/02/2023 11:12:57",
                    "waktu_recovery": "01/02/2023 11:25:36",
                    "durasi_response_time": 3052,
                    "durasi_recovery_time": 759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SAHARUDIN",
                    "alamat_pelapor": "DN SUKADANA   ",
                    "no_telp_pelapor": "081918426365",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM  19.85 KWH. NM : 32170685732 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5123020100460",
                    "waktu_lapor": "01/02/2023 10:22:12",
                    "waktu_response": "01/02/2023 10:25:04",
                    "waktu_recovery": "01/02/2023 11:07:02",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 2518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KADEK YOHAN / IBU KENZI  ",
                    "alamat_pelapor": "DN BR UMATEGAL BUDUK No. 0  RT 0 RW 0, BUDUK, MENGWI, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "081246743789",
                    "keterangan_pelapor": "\\\" PELANGGAN PENDAFTARAN PD TARIF  R2T / DAYA 5500 VA KE TARIF R3T / DAYA 7700 VA NOMER AGENDA 551100122301253636 NO REGISTER : 5511015070771 BP LUNAS PADA TGL (25/1/2023), NAMUN HINGGA SAAT INI BELUM REALISASI\\",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5123020100463",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_response": "01/02/2023 14:11:35",
                    "waktu_recovery": "02/02/2023 10:26:39",
                    "durasi_response_time": 13730,
                    "durasi_recovery_time": 72904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTRISNO ",
                    "alamat_pelapor": "JL RAYA MANUKAN KULON NO 124 KOTA SURABAYA, ",
                    "no_telp_pelapor": "0315465370",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PEMINDAHAN KABEL SLING KARENA DIKAITKAN PADA PIPA KONSTRUKSI REKLAME, KARENA AKAN ADA PEMBONGKARAN REKLAMENYA.IDPEL 511403824461 A/N PT. WARNA WARNI. MOHON PETUGAS SEGERA KONFIRMASI KE BP JOHAN SECEPATNYA. NO LAPOR SEBELUMNYA K5123013100467 SUDAH ADA PETUGAS DATANG DAN MENGINFORMASIKAN JIKA BERDASARKAN IDPEL MASUK DARMO PERMAI, NAMUN SETELAH DIDATANGI PETUGAS, SEHARUSNYA  MASUK ULP TANDES/ PKL 14.41 PELANGGAN MENGHUBUNGI KEMBALI PETUGAS BLM DATANG (CC.51.ATMOJO)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K1223020100104",
                    "waktu_lapor": "01/02/2023 10:25:02",
                    "waktu_response": "01/02/2023 11:46:25",
                    "waktu_recovery": "01/02/2023 13:44:01",
                    "durasi_response_time": 4883,
                    "durasi_recovery_time": 7056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROCHMA",
                    "alamat_pelapor": "TOKO ENDANG RAHMAWATI JL -  DN DOROAGUNG NO - RT - RW - DS KOMPOL  KEC GEGER KAB BANGKALAN ",
                    "no_telp_pelapor": "085101765362",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH  355  KWH .TIDAK ADA PEMBARUAN APP. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5223020100575",
                    "waktu_lapor": "01/02/2023 10:27:13",
                    "waktu_response": "01/02/2023 11:36:44",
                    "waktu_recovery": "01/02/2023 11:44:02",
                    "durasi_response_time": 4171,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DWI",
                    "alamat_pelapor": "JL SABIN SARI III NO 26 RT 3 RW 1 KEL RANDUGARUT  KEC TUGU, KOTA SEMARANG JAWA TENGAH>> DEKAT DENGAN KAWASAN INDUSTRI WIJAYA KUSUMA",
                    "no_telp_pelapor": "089523277885",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. PELANGGAN PENDAFTARAN PB 30/01/2023 TARIF/DAYA (R1MT/900).NO REGISTER : 5230212054807.BP LUNAS PADA TANGGAL (PB 30/01/2023). INFO PELANGGAN SEBELUMNYA ADA PETUGAS INFOKAN MASIH MENUNGGU KABEL. NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5123020100478",
                    "waktu_lapor": "01/02/2023 10:28:38",
                    "waktu_response": "01/02/2023 10:45:01",
                    "waktu_recovery": "01/02/2023 11:33:32",
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 2911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "JL KANTOR GUBERNUR NO 129 KEL BACAL RT 6 RW 2 KEC BUKIT INTAN KOD PANGKAL PINANG, SEBELUM LAMPU MERAH GUBERNUR",
                    "no_telp_pelapor": "0717434890",
                    "keterangan_pelapor": "SISA TOKEN DAYA LAMA BELUM DIKONVERSIKAN KE DAYA BARU UNTUK PELANGGAN NOMOR METER 32199968424 REALISASI PD TGL 18/01/2023. SISA TOKEN DAYA LAMA 247 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5123020100481",
                    "waktu_lapor": "01/02/2023 10:29:05",
                    "waktu_response": "01/02/2023 10:30:19",
                    "waktu_recovery": "01/02/2023 10:51:08",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 1249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PURNAMA",
                    "alamat_pelapor": "PR CLUSTER PERSADA CURUG BLOK C NO 02 RT 02 RW 14 JL. DIKLATPEMDA KEL SUKABAKTI KEC CURUG KAB TANGGERANG / DEKATA POM BENSIN ARIANA ",
                    "no_telp_pelapor": "081381632126",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 18.70 KWH \\nNO TOKEN : 5672 1727 5253 6164 6441/ TERKAIT K5523020100202 Selesai NAMUN BELUM DITINDAKLANJUTI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K1423020100172",
                    "waktu_lapor": "01/02/2023 10:29:19",
                    "waktu_response": "01/02/2023 10:34:15",
                    "waktu_recovery": "01/02/2023 11:14:37",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 2422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVI ",
                    "alamat_pelapor": "JL PEBAYURAN KP KEDUNG GEDE RT-9 / RW-3 NO 23 KEL KEDUNG WARINGIN KEC KEDUNG WARINGIN KAB BEKASI ",
                    "no_telp_pelapor": "6285694374840",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UP DATE VKRN 43, TOKEN 71946759289791848754, SISA 450 KWH , NO METER 56709269957\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020100586",
                    "waktu_lapor": "01/02/2023 10:31:15",
                    "waktu_response": "01/02/2023 10:42:41",
                    "waktu_recovery": "01/02/2023 10:56:33",
                    "durasi_response_time": 686,
                    "durasi_recovery_time": 832,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDESTA",
                    "alamat_pelapor": "JL KUALU  SUKA KARYA  NO 7 RT 3 RW 2 DS TARAI BANGUN KEC TAMBANG KAB KAMPAR // LOKASI : TOKO ADIBA STORE ",
                    "no_telp_pelapor": "082386791168",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN PTL MENYALA  SISA TOKEN 11.28  KWH TIDAK ADA PERUBAHAN NO METER DAN BLOCKING TOKEN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5223020100590",
                    "waktu_lapor": "01/02/2023 10:32:42",
                    "waktu_response": "01/02/2023 12:37:49",
                    "waktu_recovery": "01/02/2023 16:24:31",
                    "durasi_response_time": 7507,
                    "durasi_recovery_time": 13602,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAZAL",
                    "alamat_pelapor": "JL JOMBANG DN KENCONG TENGAH  NO 0   RT-5 / RW-2 KEL KENCONG KEC KEPUNG KAB KEDIRI LOKASI DEKAT MUSHOLA",
                    "no_telp_pelapor": "6285853963331",
                    "keterangan_pelapor": "TERKAIT K5222122500735 MOHON BANTUAN LAYANAN PD DAN RUBAH TARIF. PELANGGAN MENGHENDAKI PD DAN RUBAH TARIF R1MT / 900VA- B1T/2200VA DENGAN ID PELANGGAN: 514060989049 DAN KTP :  3506180510640001. SESUAI INFO PELANGGAN, PELANGGAN SUDAH DATANG KE KANTOR UNIT DAN SUDAH MENYERAHKAN PERSYARATAN. DAN SUDAH DILAKUKAN SURVEY. NAMUN BELUM ADA TINDAKLANJUT. MOHON PELANGGAN DIHUBUNGI PERIHAL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K3223020100139",
                    "waktu_lapor": "01/02/2023 10:34:48",
                    "waktu_response": "01/02/2023 10:38:45",
                    "waktu_recovery": "01/02/2023 11:19:45",
                    "durasi_response_time": 237,
                    "durasi_recovery_time": 2460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMARDI",
                    "alamat_pelapor": "JL SISINGAMANGARAJA NO.0, ANGGOEYA, POASIA, KOTA KENDARI, SULAWESI TENGGARA, DKT MASJID AL MUNAJAT  ",
                    "no_telp_pelapor": "85241509755",
                    "keterangan_pelapor": "PROSES PD  R1/ 1300 - R1/ 2200 DENGAN NO. REGISTER : 3232013037314 TGL.  24 JAN 23   BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 01 FEB 23  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5223020100600",
                    "waktu_lapor": "01/02/2023 10:36:26",
                    "waktu_response": "01/02/2023 10:46:44",
                    "waktu_recovery": "01/02/2023 10:59:52",
                    "durasi_response_time": 618,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROLIAN UMBU DETA ",
                    "alamat_pelapor": "JL.TOMPO SELAK NO.- RT31/ RW7  KEL OEBUFU KEC.OEBOBO  KOTA KUPANG PROV NTT  >> DEKAT ATM, TERMINAL OEBUBU ",
                    "no_telp_pelapor": "081337315656",
                    "keterangan_pelapor": "MOHON BANTUAN UNTUK DITINDAKLANJUTI PELANGGAN MENGEHENDAKI REGISTRASI PD DARI R1 /1300 V - R1/4500VA ID PEL :431001084017 AKAN TETAPI TERDAPAT KETERANGAN \\\" Id Pel ini masih dalam proses permohonan!\\",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5223020100601",
                    "waktu_lapor": "01/02/2023 10:36:36",
                    "waktu_response": "01/02/2023 11:41:02",
                    "waktu_recovery": "01/02/2023 16:15:46",
                    "durasi_response_time": 3866,
                    "durasi_recovery_time": 16484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAN ARITONANG ",
                    "alamat_pelapor": "JL KEBUN INDAH PERUM GREEN ALFARD BLOK B NO 1/2 RT-44 / RW-9 KEL SUKARAMI KEC SELEBAR KOTA BENGKULU",
                    "no_telp_pelapor": "082179680752",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN : 146005576559",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5123020100506",
                    "waktu_lapor": "01/02/2023 10:41:03",
                    "waktu_response": "01/02/2023 12:45:50",
                    "waktu_recovery": "01/02/2023 13:00:11",
                    "durasi_response_time": 7487,
                    "durasi_recovery_time": 861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARIO",
                    "alamat_pelapor": "JL SOEKARNO HATTA KM 4 NO- RT- RW- KEL BATU AMPER KEC BALIK PAPAN UTARA KOTA BALIK PAPAN ( DEPAN PEGADAIN) ",
                    "no_telp_pelapor": "0315944397",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN NO TOKEN 0095 0673 8209 7158 0653, KONDISI PTL MENYALA SISA KWH 479.11\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5223020100608",
                    "waktu_lapor": "01/02/2023 10:41:35",
                    "waktu_response": "01/02/2023 10:42:51",
                    "waktu_recovery": "01/02/2023 10:56:42",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADRIAN",
                    "alamat_pelapor": "JL GARUDA NO - RT1 RW4 KEL KUBANG JAYA KEC SIAK HULU, KAB. KAMPAR, RIAU// ACUAN BENGKEL ",
                    "no_telp_pelapor": "082286602987",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, PELANGGAN MENGAJUKAN PERMOHONAN PD (B1T/5500-B2/82500). PELANGGAN SUDAH DI KONFIRMASI DARI UNIT BAHWA DAYA TERSEBUT TIDAK TERSEDIA DI UNIT, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER 1814055050601. PELANGGAN MENGHENDAKI PENGEMBALIAN UANG PERMOHONAN. MOHON PELANGGAN DI KONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5123020100517",
                    "waktu_lapor": "01/02/2023 10:43:10",
                    "waktu_response": "01/02/2023 11:20:03",
                    "waktu_recovery": "01/02/2023 12:36:54",
                    "durasi_response_time": 2213,
                    "durasi_recovery_time": 4611,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI  ",
                    "alamat_pelapor": "PR  VILA  BUKIT MAS ZONA  MONAKO 1  JL   ABDUL  WAHAB SIAMIN   NO  0 KEL DUKUH PAKIS   RT 1 RW  7  KEC    DUKUH PAKIS   KOTA  SURABAYA  /   LOKASI  ANTARA  NO 18-19    ",
                    "no_telp_pelapor": "03199014579",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DISAMBUNG LANGSUNG   PETUGAS KARENA GANGGUAN, SEJAK 2 MINGGU  TIDAK   MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI DI GUNAKAN JIKA  SORE HARI    ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K1223020100112",
                    "waktu_lapor": "01/02/2023 10:44:03",
                    "waktu_response": "01/02/2023 11:12:47",
                    "waktu_recovery": "01/02/2023 11:25:28",
                    "durasi_response_time": 1724,
                    "durasi_recovery_time": 761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHTAR ",
                    "alamat_pelapor": "JL PANDAN DURI DN JURANG NADAH NO - RT 2 RW. UPDATE : RW 0 KEL PANDAN DURI KEC TERARA KAB LOMBOK TIMUR. ACUAN : -",
                    "no_telp_pelapor": "087844866119",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH 2006  KWH .TIDAK ADA PEMBARUAN APP.  TELEPON TERPUTUS. UPDATE CC.32.WAHYUNI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5123020100522",
                    "waktu_lapor": "01/02/2023 10:44:31",
                    "waktu_response": "01/02/2023 11:05:58",
                    "waktu_recovery": "01/02/2023 11:09:15",
                    "durasi_response_time": 1287,
                    "durasi_recovery_time": 197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LILIK ",
                    "alamat_pelapor": "JL BUKIT ALAYA  / PERUM ALAYA BLOK LD NO 55 RT-70 RW 0  KEL SUNGAI PINANG KEC SAMARINDA UTARA KOTA SAMARINDA  ( DEKAT INDOMARET ) ",
                    "no_telp_pelapor": "08115501088",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT, PELANGGAN ( MEMINTA KEPASTIAN ) TERKAIT PENGADUAN  G5123020100185 DIMANA PETUGAS TLH MENANGANI DAN DIINFOKAN  ADA SPAREPART / KOMPONEN YG HARUS DIGANTI DI APP KEDEPANNYA  ( JL BUKIT ALAYA  / PERUM ALAYA BLOK LD NO 55 RT-70 RW 0  KEL SUNGAI PINANG KEC SAMARINDA UTARA KOTA SAMARINDA   ) NAMUN HARI INI BLM DIGANTI  . \\\"MOHON DIKONFIRMASI KE PELANGGAN TERKAIT JADWAL PERGANTIAN AGAR GANGGUAN TSB TDK TERJADI KEMBALI KEDEPANNYA  ( SISA PULSA = 500 SEKIAN KWH )  . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K1223020100115",
                    "waktu_lapor": "01/02/2023 10:47:20",
                    "waktu_response": "01/02/2023 10:48:25",
                    "waktu_recovery": "01/02/2023 12:28:28",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 6003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IQBAL",
                    "alamat_pelapor": "JL DR.KAMARULLAH NO 80 RT- RW- KL PAKAN KURAI KC GUGUAK PANJANG KOTA BUKITTINGGI,ACUAN LOKASI : DEKAT WARNET E-SPORT",
                    "no_telp_pelapor": "082181900101",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIAN PROSES PERUBAHAN DATA PD (ALAMAT : KL CAMPAGO IPUH KC MANDIANGIN K. SELAYAN) MELALUI PLN MOBILE DENGAN NO AGENDA 132219922301245702 DAN NO REGISTER 1322115020947 . TGL 24/01/2023 BP DAN STROOM AWAL TELAH DILUNASI . DATA YANG SEHARUSNYA ADALAH KL PAKAN KURAI KC GUGUAK PANJANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K5123020100535",
                    "waktu_lapor": "01/02/2023 10:48:22",
                    "waktu_response": "01/02/2023 10:50:09",
                    "waktu_recovery": "01/02/2023 10:56:44",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL KEMLATEN GG 6 No.23 RT 0 RW 0 KEL KEBRAON KEC KARANG PILANG SURABAYA ",
                    "no_telp_pelapor": "085777778398",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT KONVERSI TOKEN KARENA PEREMAJAAN APP TGL 20/01/2023 DENGAN SISA PULSA 20.56 KWH KE NO METER BARU 86231806604",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K1223020100117",
                    "waktu_lapor": "01/02/2023 10:48:42",
                    "waktu_response": "01/02/2023 10:50:33",
                    "waktu_recovery": "01/02/2023 12:28:23",
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 5870,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IQBAL",
                    "alamat_pelapor": "JL DR.KAMARULLAH NO 80 RT- RW- KL PAKAN KURAI KC GUGUAK PANJANG KOTA BUKITTINGGI,ACUAN LOKASI : DEKAT WARNET E-SPORT",
                    "no_telp_pelapor": "082181900101",
                    "keterangan_pelapor": "TGL 24/01/2023 PROSES PD (B1T/2.200 VA - B2T / 11000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 132219922301245702 DAN NO REG 1322115020947 . BP DAN STROOM AWAL TELAH DILUNASI  . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K3223020100148",
                    "waktu_lapor": "01/02/2023 10:52:07",
                    "waktu_response": "01/02/2023 11:10:03",
                    "waktu_recovery": "01/02/2023 11:12:15",
                    "durasi_response_time": 1076,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "JL PADJADJARAN DALAM NO 0 RT 5 RW 2 KEL HUSEN SASTRA NEGARA KEC CICENDOL KOTA BANDUNG TEPATNYA ALFAMART ",
                    "no_telp_pelapor": "083820081530",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL NYALA, SISA KWH 932.17\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG BARAT"
                },
                {
                    "no_laporan": "K3223020100151",
                    "waktu_lapor": "01/02/2023 10:53:53",
                    "waktu_response": "01/02/2023 11:28:14",
                    "waktu_recovery": "01/02/2023 11:54:58",
                    "durasi_response_time": 2061,
                    "durasi_recovery_time": 1604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JENNY",
                    "alamat_pelapor": "JL. TANJUNG TADA 1 NO. 4 RT 2 RW 1 KEL. LOLU SELATAN KEC. PALU TIMUR KOTA PALU",
                    "no_telp_pelapor": "04514011268",
                    "keterangan_pelapor": "PELANGGAN MEMINTA KOMVERSI TOKEN DARI APP METER LAMA KE APP METER BARU SEBESAR 267.5 KWH DIKARENAKAN APP METER LAMA MENGALAMI KWH BERKALA / PEREMAJAAN. NO METER BARU : 86227781613",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5223020100639",
                    "waktu_lapor": "01/02/2023 10:58:25",
                    "waktu_response": "01/02/2023 11:52:01",
                    "waktu_recovery": "01/02/2023 12:19:35",
                    "durasi_response_time": 3216,
                    "durasi_recovery_time": 1654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DADIN",
                    "alamat_pelapor": "KP PARUNG BINGUNG JL MASJID AL HUKAMAH NO.39 RT-1 / RW-4 KEL RANGKAPAN JAYA BARU KEC PANCORAN MAS KOTA DEPOK >> DI ISI ULANG GALON",
                    "no_telp_pelapor": "6285781627553",
                    "keterangan_pelapor": "TERKAIT K5523012900102. SEKITAR 1 MINGGU YANG LALU KWH METER DILAKUKAN PENGGANTIAN, TETAPI PELANGGAN ADA PEMBELIAN NO STROOM 61333502722338482778 SENILAI RP.50.000 MENGGUNAKAN NO METER LAMA SEBELUM DIGANTI. MOHON DITINDAKLANJUTI KONVERSI NO STROOMNYA. IDPEL 538712683777 TERKAIT  K5323012700297. SEBELUMNYA TANGGAL 29 JANUARI PETUGAS SUDAH KONFIRMASI VIA WA UNTUK MEMINTA BUKTI TRANSAKSI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUTNYA. MOHON PELANGGAN DIKONFIRMASI KEMBALI MENGENAI KENDALA TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5123020100561",
                    "waktu_lapor": "01/02/2023 11:01:24",
                    "waktu_response": "01/02/2023 11:04:18",
                    "waktu_recovery": "01/02/2023 11:07:26",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SARMIN",
                    "alamat_pelapor": "DN TUNAH  RT-1 RW-2  DS TUNAH  KEC SEMANDING KAB TUBAN // DARI BALAI DESA TUNAH MASUK KE TIMUR SEKITAR 400 M",
                    "no_telp_pelapor": "0881026090097",
                    "keterangan_pelapor": "NO METER 14008818784 KESULITAN BELI TOKEN KETERANGAN GAGAL DAN KETERANGAN KIRIM DIL PREPAID KE P2APST. SISA PULSA SAAT INI 14 KWH . PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5223020100673",
                    "waktu_lapor": "01/02/2023 11:11:05",
                    "waktu_response": "01/02/2023 12:55:16",
                    "waktu_recovery": "01/02/2023 12:57:39",
                    "durasi_response_time": 6251,
                    "durasi_recovery_time": 143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "delimaponsel181@gmail.com",
                    "alamat_pelapor": "DESA PASIRAN , KEC .BANTAN, KAB.BENGKALIS ,PROVINSI. RIAU",
                    "no_telp_pelapor": "082391111728",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN, TAGIHAN REKENING BULAN JANUARI 2023 PELANGGAN TERLAMBAT BAYAR NAMUN SUDAH DI LUNASI TGL 26/01/2023. PETUGAS MELAKUKAN MIGRASI KE PRABAYAR. SAAT INI ID PEL 182301827914 SUDAH BERUBAH STATUS MENJADI PRABAYAR. PELANGGAN TIDAK BERKENAN DIMIGRASI DAN TETAP INGIN MENGGUNAKAN LAYANAN PASCABAYAR. MOHON TINDAK LANJUT. TAGIHAN BULAN FEBRUARI 2023 BELUM DILUNASI KARENA SUDAH BERUBAH MENJADI PRABAYAR",
                    "media": "Email",
                    "nama_ulp": "ULP BENGKALIS"
                },
                {
                    "no_laporan": "K5223020100684",
                    "waktu_lapor": "01/02/2023 11:15:43",
                    "waktu_response": "01/02/2023 11:31:16",
                    "waktu_recovery": "01/02/2023 11:34:35",
                    "durasi_response_time": 933,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANA",
                    "alamat_pelapor": "JL PRAMUKA NO 253 KEL - KEC - KOTA PURWOKERTO TIMUR LOKASI DEKAT RS BUNDA",
                    "no_telp_pelapor": "0281641535",
                    "keterangan_pelapor": "TGL 31/01/2023 PROSES PS (B1T / 5500 VA- LT/13900 VA) DENGAN NO.REGISTER: 5220130025321 TGL 31/01/2023 BIAYA PENYAMBUNGAN DAN BIAYA STROOM PERDANA TELAH DILUNASI VIA LOKET PPOB PS AKAN DIPERGUNAKAN MULAI HARI INI TGL 01/02/2023 PUKUL 06.00 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5123020100596",
                    "waktu_lapor": "01/02/2023 11:17:07",
                    "waktu_response": "01/02/2023 11:18:12",
                    "waktu_recovery": "01/02/2023 11:38:36",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 1224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANIEL ",
                    "alamat_pelapor": "PR CITRA GRAND CLUSTER CENTRAL GARDEN BLOK G5  NO 17 KEL JATI KARYA KEC JATI SAMPURNA BEKASI ",
                    "no_telp_pelapor": "0811880082",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY R3/7700 VA, PEMOHON MEMILIKI MOBIL LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K3223020100173",
                    "waktu_lapor": "01/02/2023 11:18:13",
                    "waktu_response": "01/02/2023 11:23:33",
                    "waktu_recovery": "01/02/2023 11:33:22",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REFLIN",
                    "alamat_pelapor": "JL RAYA SENTANI P.BULAN NO.80 RT 001 RW 003 KEL HEDAM KEC HERAM KOTA JAYAPURA",
                    "no_telp_pelapor": "811480004",
                    "keterangan_pelapor": "GAGAL PEMBELIAN TOKEN KET.MELEBIHI BATAS KWH, NAMUN SETELAH PENGECEKAN BELUM MELEBIHI BATAS KWH. SISA KWH : 635.62. PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K1223020100135",
                    "waktu_lapor": "01/02/2023 11:20:44",
                    "waktu_response": "01/02/2023 12:24:42",
                    "waktu_recovery": "01/02/2023 13:50:32",
                    "durasi_response_time": 3838,
                    "durasi_recovery_time": 5150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI",
                    "alamat_pelapor": "JL AMPI NO 20 RT-3 / RW-6 KEL AIR DINGIN KEC BUKIT RAYA KOTA PEKANBARU RIAU ACUAN: SIMPANG LAMPU MERAH",
                    "no_telp_pelapor": "081276064518",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN 64484174219507271423 UPDATE VKRN 43/ TIDAK ADA PEMBAHARUAN APP (SISA KWH = 40 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K1423020100218",
                    "waktu_lapor": "01/02/2023 11:20:47",
                    "waktu_response": "01/02/2023 11:40:54",
                    "waktu_recovery": "01/02/2023 13:09:59",
                    "durasi_response_time": 1207,
                    "durasi_recovery_time": 5345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL.WAY UMPU NO.32 RT 2 RW 2 KEL.PAHOMAN KEC.ENGGAL KOTA BANDAR LAMPUNG. ",
                    "no_telp_pelapor": "0721251822",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. ST AW DES'22 = 49748, ST.AK = 50325, ST.AW JAN'23 = 49748, AK = 50325, REK FEB'23= 50852 ST AK REK FEB'23 = 51520 ST APP TGL 01/02/23 = 51667. REK TELAH DILUNASI . RUMAH DIHUNI DAN BERPAGAR DAN DIKUNCI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K1423020100219",
                    "waktu_lapor": "01/02/2023 11:20:50",
                    "waktu_response": "01/02/2023 11:31:43",
                    "waktu_recovery": "01/02/2023 11:34:51",
                    "durasi_response_time": 653,
                    "durasi_recovery_time": 188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOGAR SITORUS",
                    "alamat_pelapor": "JL POROS PT BRATASENA NO 35 RT 02 RW 01 DS SIDOMUKTI KEC PANGKALAN KURAS KAB PELALAWAN",
                    "no_telp_pelapor": "082169257700",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 25/10/22 TERJADI GANGGUAN PTL (APP BLANK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERBAIKAN/PERGANTIAN KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K2323020100121",
                    "waktu_lapor": "01/02/2023 11:22:42",
                    "waktu_response": "01/02/2023 12:06:17",
                    "waktu_recovery": "01/02/2023 12:23:13",
                    "durasi_response_time": 2615,
                    "durasi_recovery_time": 1016,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJI",
                    "alamat_pelapor": " Jln.OTTO ISKANDARDINATA NO 92D  Kel.SUNGAI DAMA KEC - KOTA SAMARINDA AC LOKASI DPN ERA MART  ",
                    "no_telp_pelapor": "8125301610",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 22110715400 PTL MENYALA SISA 96.08 KWH NO TOKEN: 1679 7922 1184 7589 8679 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5223020100708",
                    "waktu_lapor": "01/02/2023 11:23:58",
                    "waktu_response": "01/02/2023 12:36:23",
                    "waktu_recovery": "01/02/2023 12:38:56",
                    "durasi_response_time": 4345,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MURYANTO",
                    "alamat_pelapor": "JL -- DSN GEBANG RT 1 RW 1 NO -- KEC SEMANU KEL CANDIREJO KAB GUNUNG KIDUL DIY // DEKAT KANTOR KELUARAHAN ",
                    "no_telp_pelapor": "085654443635",
                    "keterangan_pelapor": "PS NON PELANGGAN SEJAK TANGGAL 2/2/2023 - 8/2/2023 UTK PK 10.00 DAYA 7700 VA\\nEMAIL : -- \\nNO AGENDA : 521050132302010004\\nNO REGISTER : 5210529003237\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K1423020100226",
                    "waktu_lapor": "01/02/2023 11:24:30",
                    "waktu_response": "01/02/2023 11:46:23",
                    "waktu_recovery": "01/02/2023 16:44:56",
                    "durasi_response_time": 1313,
                    "durasi_recovery_time": 17913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL ARIFIN",
                    "alamat_pelapor": "JLN.H.LEMAN RT 3 RW 1 KEL.PEMATANG SULUR KEC.TELANAI PURA KOTA JAMBI. RUMAH TINGKAT WARNA PUTIH PAGAR HITAM DI DEPAN MASJID.",
                    "no_telp_pelapor": "081374776912",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KARENA BEBERAPA ANGKA KEYPAD PADA APP PRABAYAR  (2,3,4,6,8 DAN 9) TIDAK BERFUNGSI. SEHINGGA TIDAK DAPAT MELAKUKAN PENGINPUTAN  TOKEN. ID METER . SISA KWH RP 100.000,-",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELANAI PURA"
                },
                {
                    "no_laporan": "K1223020100140",
                    "waktu_lapor": "01/02/2023 11:26:06",
                    "waktu_response": "01/02/2023 11:27:22",
                    "waktu_recovery": "01/02/2023 11:53:25",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 1563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANDY SYAHPUTRA",
                    "alamat_pelapor": "UPT LABORATORIUM DINAS LINGKUNGAN HIDUP JL.NAGA SAKTI NO- RT- RW- KEL SIMPANG BARU KEC TAMPAN KOTA PEKANBARU ,ACUAN : DI SAMPING KANTOR BPN",
                    "no_telp_pelapor": "085213846396",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO : K1222122300395, K3222122800124  K5223011700450 K1223011800165.  TGL 09/12/2022 PROSES PB (R3/23.000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181409912212099880 DAN NO REG 1814011135874. TGL 14/12/2022 BP DAN UJL TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. JIKA BELUM DAPAT DIREALISASIKAN PELANGGAN MEMINTA DI BERIKAN SURAT KET UNTUK KE DINAS LINGKUNGAN HIDUP KARENA SETEMPAT KANTOR PEMERINTAHAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K1223020100142",
                    "waktu_lapor": "01/02/2023 11:27:14",
                    "waktu_response": "01/02/2023 13:44:06",
                    "waktu_recovery": "01/02/2023 13:56:03",
                    "durasi_response_time": 8212,
                    "durasi_recovery_time": 717,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TORANG ",
                    "alamat_pelapor": "JL GOLF VIEW PERUMAHAN SOPHIE SUITES NO 88Q BLOK - RT/RW -  KEL HELVETIA TENGAH KEC MEDAN HELVETIA KOTA MEDAN \\nACUAN DEKAT KOLAM RENANG GRAHA HELVETIA ",
                    "no_telp_pelapor": "0616620360",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL NYALA) SISA KWH TIDAK DIKETAHUI .NO TOKEN  7061 8219 2714 2230 5785",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K1623020100002",
                    "waktu_lapor": "01/02/2023 11:27:16",
                    "waktu_response": "01/02/2023 11:33:19",
                    "waktu_recovery": "01/02/2023 11:43:29",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KUSON",
                    "alamat_pelapor": "",
                    "no_telp_pelapor": "085267412453",
                    "keterangan_pelapor": "TOLONG GESER KWH KE SISI SAMPING RUMAH",
                    "media": "Datang ke Kantor",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K2323020100122",
                    "waktu_lapor": "01/02/2023 11:27:26",
                    "waktu_response": "01/02/2023 11:35:11",
                    "waktu_recovery": "01/02/2023 11:49:15",
                    "durasi_response_time": 465,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "JL CUT NYAK DIEN GG. SETELENG 3 RT 7 KEL RINDING KEC TELUK BAYUR KAB BERAU AC LOKASI MASUK GG , SEKITAR 70 M SEBELAH KIRI RUMAH TAHAP FINISHING ",
                    "no_telp_pelapor": "05542020310",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PENGGESERAN APP METER PELANGGAN DENGAN ID PEL 233000731990 DIKARENAKAN SUDAH SELESAI RENOVASI BANGUNAN , NIK PEMILIK 6473022206920001 (ANDRI GUNAWAN) \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K1623020100003",
                    "waktu_lapor": "01/02/2023 11:30:11",
                    "waktu_response": "01/02/2023 11:38:04",
                    "waktu_recovery": "01/02/2023 11:43:35",
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SURYADI",
                    "alamat_pelapor": "KP MENJELANG",
                    "no_telp_pelapor": "085383869421",
                    "keterangan_pelapor": "MOHON FOLLOW UP PERMOHONAN PERUBAHAN DAYA",
                    "media": "Datang ke Kantor",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K1223020100143",
                    "waktu_lapor": "01/02/2023 11:31:23",
                    "waktu_response": "01/02/2023 12:14:22",
                    "waktu_recovery": "01/02/2023 12:57:23",
                    "durasi_response_time": 2579,
                    "durasi_recovery_time": 2581,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NATA",
                    "alamat_pelapor": "JL SENTOSA GG ANTARA NO 21 - RT-- / RW-- KEC MEDNA PERJUANGAN KEL SEI KERA HULU KOTA MEDAN DEKAT WARUNG AJENG ",
                    "no_telp_pelapor": "0614140747",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PEMUTIHAN DATA. TGL 30/01/23 TELAH DILAKUKAN ADAYA PENGADUAN DENGAN NO AGENDA 120010562301306187 , NAMUN PADA DATA PLN 123 PROSES PERMOHONAN DALAM TAHAP PDL AWAL (TGL 30/01/23 ) SEHINGGA PELANGGAN TIDAK DAPAT MENGAJUKAN PROSES PD (R1 / 450VA - R1 /900 VA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K1423020100236",
                    "waktu_lapor": "01/02/2023 11:31:56",
                    "waktu_response": "01/02/2023 14:54:11",
                    "waktu_recovery": "01/02/2023 15:59:41",
                    "durasi_response_time": 12135,
                    "durasi_recovery_time": 3930,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJRI ",
                    "alamat_pelapor": "JL.PADAT KARYA LR.MANGGA PR.SURYA ALAM 9 BLOK F NO.8 RT.3/1 KL.TALANG JAMBE KC.SUKARAME PALEMBANG",
                    "no_telp_pelapor": "08117037817",
                    "keterangan_pelapor": "INFO LAYANAN PROSES PS (L/ 5500 VA) DENGAN NO AGENDA 141200132302010001 DAN KODE PEMBAYARAN 1412030006304 UNTUK 3 HARI TGL 3-5  FEBRUARI 2023 . JAM PELAKSANAAN 15.00 WIB PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL .\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K1223020100144",
                    "waktu_lapor": "01/02/2023 11:32:43",
                    "waktu_response": "01/02/2023 11:33:36",
                    "waktu_recovery": "01/02/2023 13:27:37",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 6841,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RASTA",
                    "alamat_pelapor": "JL. GEMALATIK NO. 0 RT 18 RW 06 KEL. PASIR KONCI KEC. CIKARANG SELATAN KOTA BEKASI DIDEKAT POS POLISI GEMALATIK",
                    "no_telp_pelapor": "087804051113",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 50.99 KWH. NO TOKEN :  60813638350743020668",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020100734",
                    "waktu_lapor": "01/02/2023 11:33:55",
                    "waktu_response": "01/02/2023 12:06:40",
                    "waktu_recovery": "01/02/2023 14:40:50",
                    "durasi_response_time": 1965,
                    "durasi_recovery_time": 9250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK ARFAN",
                    "alamat_pelapor": "ALAMAT APAKAH SESUAI JL. POROS LOMBE NO.10, WALIKO, GU, KAB. BUTON TENGAH, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082230228177",
                    "keterangan_pelapor": "PROSES PB (R1T/900 VA) DENGAN NO REGISTER 3283012024959, BIAYA PENYAMBUNGAN TELAH DILUNASI TGL 15/12/22. TERDAPAT STATUS PEMBATALAN, PELANGGAN TIDAK MENGAJUKAN PEMBATALAN. MOHON TINDAK LANJUT.",
                    "media": "Email",
                    "nama_ulp": "ULP MAWASANGKA"
                },
                {
                    "no_laporan": "K5223020100735",
                    "waktu_lapor": "01/02/2023 11:34:11",
                    "waktu_response": "01/02/2023 13:52:09",
                    "waktu_recovery": "01/02/2023 14:14:21",
                    "durasi_response_time": 8278,
                    "durasi_recovery_time": 1332,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MOEADZ",
                    "alamat_pelapor": "JL JALAN TOTOSI (KOMPLEKS SMK 4), DUYU, TATANGA, KOTA PALU, SULAWESI TENGAH",
                    "no_telp_pelapor": "085241183882",
                    "keterangan_pelapor": "TGL 31/12/2022 PROSES PB (B1T/900VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI/BOOKING 3122012058648. TGL  31/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN\\nPENYAMBUNGAN. PADA STATUS AP2T TERTERA... DAN SESUAI INFORMASI PELANGGAN",
                    "media": "Facebook",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5123020100639",
                    "waktu_lapor": "01/02/2023 11:34:34",
                    "waktu_response": "01/02/2023 14:56:49",
                    "waktu_recovery": "01/02/2023 15:05:42",
                    "durasi_response_time": 12135,
                    "durasi_recovery_time": 533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "KP CIBARAGALAH  NO.0 RT 0 W 0 DS CIWANGI KEC  BUNGUR SARI KAB. PURWAKARTA  - JAWA BARAT ( JL.  RAYA SADANG )  ",
                    "no_telp_pelapor": "082130534078",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD 900-10.600 R3T ( STUDIO FOTO / B2T ) , SEMPAT DATANG KE RAYON , NAMUN BLM BISA DIDAFTARKAN KALA ITU KARENA MENUNGGU SLO . \\\"INSTALATIR PELANGGAN TELAH MENERBITKAN SLO DAN MEMBANTU PENDAFTARAN VIA PLN MOBILE DIMANA NO AGENDA 534449922301179605 / NO REG 5344415077756 SDH DIBERIKAN , NAMUN TIDAK DISARANKAN MENUNGGU HASIL SURVEY . 31/01/2023 DIINFOKAN KEMBALI BAHWA \\\" DILOKASI TSB  TIDAK BISA DI LAYANI 3 PHASE KARENA KONDISI OVERLOAD  \\\" . MOHON PENJELASAN KE PELANGGAN ATAS STATUS PROSED PD TSB DILOKASI ( PELANGGAN AKAN MELAKUKAN PEMBAYARAN BILA SUDAH DIPASTIKAN BISA / TIDAK  ) .TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5123020100644",
                    "waktu_lapor": "01/02/2023 11:36:42",
                    "waktu_response": "01/02/2023 14:11:35",
                    "waktu_recovery": "01/02/2023 16:01:39",
                    "durasi_response_time": 9293,
                    "durasi_recovery_time": 6604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UMBAS",
                    "alamat_pelapor": "JL CAWANG BARU BARAT NO. 26C RT-5 / RW-9 KEC JATINEGARA KEL CIPINANG CEMPEDAK / DEKAT PRAKTER DR SUTANTO",
                    "no_telp_pelapor": "08128148137",
                    "keterangan_pelapor": " PELANGGAN PENGAJUAN PINDAH APP NO LAPOR K5423012704762  SUDAH ADA SURVEY PETUGAS NAMUN BELUM DI BERIKAN INFORMASI TERKAIT APAKAH ADA BIAYA ATAU TIDAK DAN BELUM ADA NO REGISTRASI JUGA DARI PETUGAS APABILA DIKENAKAN BIAYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K2323020100123",
                    "waktu_lapor": "01/02/2023 11:37:54",
                    "waktu_response": "01/02/2023 12:06:08",
                    "waktu_recovery": "01/02/2023 12:23:25",
                    "durasi_response_time": 1694,
                    "durasi_recovery_time": 1037,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DENI ",
                    "alamat_pelapor": "JLN PEMUDA 3 BLOK A RT.9/0 NO.34 KEC SUNGAI PINANG KEL TEMINDUNG PERMAI  SMD ",
                    "no_telp_pelapor": "81255991920",
                    "keterangan_pelapor": "TGL 01/02/23 PETUGAS P2TL AN OMI ATAU OPI DTG KELOKASI PELANGGAN UTK MELAKUKAN PENGECEKKAN KWH METER PASKABAYAR SETELAH DILAKUKAN PENGECEKKAN KWH METER (MEMBUKA KWH METER) TIBA-TIBA BERBUNYI DAN PETUGAS TIDAK MEMBERI PENJELASAN , PELANGGAN MEMAKSA PETUGAS TSB UNTUK MELAKUKAN PERBAIKAN NAMUN TIDAK DI GUBRIS OLEH PETUGAS TSB DAN DI ALIHKAN OLEH PETUGAS LAIN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K3223020100184",
                    "waktu_lapor": "01/02/2023 11:39:59",
                    "waktu_response": "01/02/2023 13:04:48",
                    "waktu_recovery": "01/02/2023 13:08:01",
                    "durasi_response_time": 5089,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANDRA",
                    "alamat_pelapor": "JL HALONG ATAS NO - RT - RW - DESA HALONG KEC BAGUALA KOTA AMBON (BELAKANG/ DEKAT  PABRIK COKLAT , RUMAH BAGIAN ATAS , RUMAH PAPAN BERWARNA BIRU, MASUK LORONG ALFAMIDI, RUMAH KELUARGA SITANIA) ",
                    "no_telp_pelapor": "85231136882",
                    "keterangan_pelapor": "PELANGGAN DGN IDPEL ; 411330014055 MELAPORKAN TGL 31/1/23 TUNGGAKAN REK JAN 2023 BERIKUT BK TELAH DILUNASI , PTL MINTA DISAMBUNG KEMBALI (PELANGGAN TDK MENGETAHUI PTL DIPUTUS SEMENTARA ATAU APP DIBONGKAR RAMPUNG)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAGUALA"
                },
                {
                    "no_laporan": "K2323020100125",
                    "waktu_lapor": "01/02/2023 11:41:23",
                    "waktu_response": "01/02/2023 12:47:23",
                    "waktu_recovery": "01/02/2023 12:48:17",
                    "durasi_response_time": 3960,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU INDAH SARI",
                    "alamat_pelapor": "JLN.PANTAI AMAL RT 8 8 NO 28 KEL PANTAI AMAL KEC TARAKAN TIMUR KOTA TARAKAN AC LOKASI 500M DARI SD 016",
                    "no_telp_pelapor": "81352693377",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PENGGESERAN APP METER PELANGGAN DENGAN ID PEL 251000508332 DIKARENAKAN RUMAH KOSONG HAMPIR RUBUH , NIK PEMOHON 6473030412650001 (MUHAMMAD ARAS)  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TARAKAN"
                },
                {
                    "no_laporan": "K1423020100243",
                    "waktu_lapor": "01/02/2023 11:41:51",
                    "waktu_response": "01/02/2023 11:46:37",
                    "waktu_recovery": "01/02/2023 14:59:01",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 11544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL. PANGKALAN BENTENG PERUM PURI GADING BLOK J NO. 8 KEL. PANGKALAN BENTENG KEC. TALANG KELAPA KAB. BANYUASIN PROVINSI SUMSEL",
                    "no_telp_pelapor": "07115720002",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN BERMAKSUD MENGAJUKAN GESER APP DIKARENAKAN RENOVASI BANGUNAN, DENGAN DATA-DATA SEBAGAI BERIKUT: ID PEL: 141203083258 ATAS NAMA: PURI GADING MAS J8, NO. KTP (PEMILIK): 3573010101810019, ALAMAT: JL. PANGKALAN BENTENG PERUM PURI GADING BLOK J NO. 8 KEL. PANGKALAN BENTENG KEC. TALANG KELAPA KAB. BANYUASIN PROVINSI SUMSEL, NO. TLP: 082177980557. MOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020100658",
                    "waktu_lapor": "01/02/2023 11:42:39",
                    "waktu_response": "01/02/2023 11:52:41",
                    "waktu_recovery": "01/02/2023 13:32:24",
                    "durasi_response_time": 602,
                    "durasi_recovery_time": 5983,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YULIANTO ",
                    "alamat_pelapor": "JL PR PALMA GRANDIA BLOK K-9 NO 23 RT- RW - KEL SEMEMI KEC BENOWO KOTA SURABAYA / DEKAT RS BDH SURABAYA ",
                    "no_telp_pelapor": "085235862730",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI KE PELANGGAN TERKAIT PELANGGAN KEBERATAN DENGAN ADANYA PPN DI TARIF R3T / 7700 NO METER 32021302941, PELANGGAN SEBELUMNYA PD R2T/3500 KE R3T/7700 PROMO HOME CHARGING MOBIL WULING, PELANGGAN TIDAK DIJELASKAN SECARA DETAIL UNTUK PERBEDAAN PERHITUNGAN BELI TOKEN ANTAR R2T/3500 DAN R3T/7700, PELANGGAN MERASA DIRUGIKAN KARENA PEROLEHAN KWH TIDAK SAMA, PELANGGAN INGIN TURUN DAYA NAMUN HARUS MENUNGGU 1 TAHUN SETELAH REALISASI PD, PELANGGAN INGIN VIRALKAN KASUS TERSEBUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100660",
                    "waktu_lapor": "01/02/2023 11:43:30",
                    "waktu_response": "01/02/2023 11:47:41",
                    "waktu_recovery": "01/02/2023 12:01:03",
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD FAUZI SE",
                    "alamat_pelapor": "JL- PR CITRA GARDEN BMW BLOK LB6 NO 27 RT- RW- KEL- KEC TOYOMERTO KAB SERANG ACUAN:- ",
                    "no_telp_pelapor": "082217533336",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA BELI TOKEN KETERENGAN PEMBATASAN PEMBELIAN TOKEN. SISA KWH 25.82 . MOHON BANTUANNYA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K1423020100246",
                    "waktu_lapor": "01/02/2023 11:44:35",
                    "waktu_response": "01/02/2023 12:50:48",
                    "waktu_recovery": "01/02/2023 14:49:59",
                    "durasi_response_time": 3973,
                    "durasi_recovery_time": 7151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUNASIR ",
                    "alamat_pelapor": "TOKO RESTI CELL JL RAYA KETAPANG KELOMPEK NO.0 RT.0 RW.0 DUSUN SUMBER KENANGA DESA KETAPANG BARAT KEC. KETAPANG KAB. SAMPANG, DEKAT APOTEK DOA IBU ",
                    "no_telp_pelapor": "6285707208090",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFORMASI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN NOMINAL DI ATAS RP 15.000,-. PADA P2APST  TIDAK TERTERA BLOKING PEMBELIAN. DENGAN NO METER=56203164928. SISA KWH=25.23 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5123020100673",
                    "waktu_lapor": "01/02/2023 11:48:20",
                    "waktu_response": "01/02/2023 13:12:30",
                    "waktu_recovery": "01/02/2023 14:04:18",
                    "durasi_response_time": 5050,
                    "durasi_recovery_time": 3108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANAN",
                    "alamat_pelapor": "JL - NO 195 KP JARA COSTA KEL SUKADANAU RT 6 RW 4 KEC CIKARANG BARAT KAB BEKASI, DEKAT PT INDOFOOD",
                    "no_telp_pelapor": "081290409790",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 22130813128 KESULITAN BELI TOKEN DENGAN KETERANGAN YANG MUNCUL DITEMPAT PEMBELIAN \\\"NOMOR SALAH\\\" DAN 'KETERANGAN \\\"PEMBLOKIRAN LAYANAN PEMBELIAN TOKEN'' DI APLIKASI P2APST . SAAT INI SISA TOKEN= 0 KWH. PADA DATA AP2T TERDAPAT INFO ANGSURAN P2TL NAMUN TIDAK TERBIT NO REGISTER",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100154",
                    "waktu_lapor": "01/02/2023 11:48:46",
                    "waktu_response": "01/02/2023 13:43:43",
                    "waktu_recovery": "01/02/2023 15:17:51",
                    "durasi_response_time": 6897,
                    "durasi_recovery_time": 5648,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SERBAGUNA GG BERINGIN NO 6 B RT-- / RW-- KEL HELVETIA KEC LABUHAN DELI KAB DELI SERDANG SUMUT ACUAN: ZIPUR",
                    "no_telp_pelapor": "081396935937",
                    "keterangan_pelapor": "Tgl 30/01/23 TUNGGAKAN REK JAN'23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. KONDISI RUMAH KOSONG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5123020100677",
                    "waktu_lapor": "01/02/2023 11:49:45",
                    "waktu_response": "01/02/2023 11:51:26",
                    "waktu_recovery": "01/02/2023 13:02:25",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 4259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUSNI",
                    "alamat_pelapor": "JL WONOREJO III NO 2 RT 1 RW 1 KEL WONOREJO KEC RUNGKUT SURABAYA/ DEKAT MASJID AT TAQWA DAN KELURAHAN WONOREJO",
                    "no_telp_pelapor": "081331152429",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN ADA RENOVASI, DENGAN NO KTP 3174042507860008 AN HUSNI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020100772",
                    "waktu_lapor": "01/02/2023 11:49:55",
                    "waktu_response": "01/02/2023 12:36:35",
                    "waktu_recovery": "01/02/2023 13:43:45",
                    "durasi_response_time": 2800,
                    "durasi_recovery_time": 4030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRUL  ",
                    "alamat_pelapor": "JL KEDUNG PDSI NO.1 MEDAN ESTATE  RT 00 RW 00 KEL - KEC PERCUT SEI TUAN KAB DELI SERDANG // DKT GEDUNG PBSI ",
                    "no_telp_pelapor": "0616615628",
                    "keterangan_pelapor": "PELANGGAN MEMOHON PADA TGL 2-4 JANUARI 2023 UNTUK TIDAK DIPADAMKAN. DIKARENAKAN PELANGGAN TERDAPAT ACARA YANG MEMBUTUHKAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5123020100680",
                    "waktu_lapor": "01/02/2023 11:50:24",
                    "waktu_response": "01/02/2023 11:57:04",
                    "waktu_recovery": "02/02/2023 06:03:41",
                    "durasi_response_time": 400,
                    "durasi_recovery_time": 65197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARDIAN",
                    "alamat_pelapor": "JL PANGLIMA SUDIRMAN NO.10 RT-002 RW-003 KEL KENAYAN KEC TULUNGAGUNG KAB TULUNGAGUNG / ATAS CAFE PESAN KOPI PESAN MIE ",
                    "no_telp_pelapor": "08113783190",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN MENGELUHKAN DI LOKASI TERSEBUT SERING PADAM, SAAT INI KONDISI LISTRIK PADAM, (PELANGGAN SUDAH DIJELASKAN ADANYANYA PEMADAMAN PERBAIKAN KONSTRUKSI DAN PEMASANGAN KABEL SUTM 20 KV ESTIMASI 09:00 - 16:00) NAMUN PELANGGAN MEMINTA SUPAYA PEMADAMAN TIDAK SAMAPI DENGAN PUKUL 16.00, MOHON KONFIRMASI SECEPATNYA KE PELANGGAN, PELANGGAN MENGANCAM AKAN MELAPOR KE BP ERIK TOHIR DAN BP JOKOWI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K3223020100191",
                    "waktu_lapor": "01/02/2023 11:53:25",
                    "waktu_response": "01/02/2023 11:58:01",
                    "waktu_recovery": "01/02/2023 13:26:38",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 5317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERU ",
                    "alamat_pelapor": "JL.PANJIBUWONO   GG 1 PR PANJIBUWONO RESIDENCE BLOK CS7 NO. 26 KEL. - KEC.BABEKASI KAB. BEKASI ",
                    "no_telp_pelapor": "6285711961996",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH.PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 537320946308 DAN NIK 3172032401860001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K1423020100259",
                    "waktu_lapor": "01/02/2023 11:55:45",
                    "waktu_response": "01/02/2023 11:58:48",
                    "waktu_recovery": "01/02/2023 12:03:33",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MULYADI",
                    "alamat_pelapor": "JL. SERDANG NO. - RT 01 RW 02 KEL. SERDANG KEC. TANJUNG BINTANG KAB. LAMPUNG SELATAN PROVINSI LAMPUNG (DI SAMPING PT. RAFLES BUMI INDAH DAN DI DEKAT MUSHOLA NURL AMAL)",
                    "no_telp_pelapor": "0721350411",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23= 86.905, ST AK REK FEB 23= 87.005, ST APP TGL 01/02/23= 86.903. REK BELUM DILUNASI. RUMAH DIHUNI SEJAK 2 BULAN TERKAHIR DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU. PETUGAS CATER RUTIN DATANG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K1423020100260",
                    "waktu_lapor": "01/02/2023 11:56:32",
                    "waktu_response": "01/02/2023 12:05:23",
                    "waktu_recovery": "01/02/2023 12:29:40",
                    "durasi_response_time": 531,
                    "durasi_recovery_time": 1457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JLN. ERCIS BAWAH KEL. TOMOAN KEC. SINTAN TIMUR KOTA PEMATANG SIANTAR. SEBELAH TK PAUD, SETEMPAT PEMAKAMAN. ",
                    "no_telp_pelapor": "62817747500",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN NO METER 56907983029 DAN SISA KWH 35,10. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIANTAR KOTA"
                },
                {
                    "no_laporan": "K3223020100193",
                    "waktu_lapor": "01/02/2023 11:57:38",
                    "waktu_response": "01/02/2023 11:59:44",
                    "waktu_recovery": "01/02/2023 14:37:05",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 9441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMBRON ",
                    "alamat_pelapor": "JL PETAMBURAN III GG PAKSI  NO 36 RT 6 RW 3 KEL PETAMBURAN KEC TANAH ABANG KOTA JAKARTA PUSAT ACUAN:-",
                    "no_telp_pelapor": "6285780480844",
                    "keterangan_pelapor": "MOHON PENANGANAN SISA KWH, TIDAK BERKURANG, PTL NYALA, SISA KWH: 32.51 KWH SEJAK JANUARI 2023, TERKAIT LAPORAN: K5523013000275",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020100801",
                    "waktu_lapor": "01/02/2023 12:01:34",
                    "waktu_response": "01/02/2023 13:29:54",
                    "waktu_recovery": "01/02/2023 14:23:50",
                    "durasi_response_time": 5300,
                    "durasi_recovery_time": 3236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TANTI",
                    "alamat_pelapor": "JL WONOGIRI KEL MABAR HILIR NO - RT-- / RW-- KEC MEDAN DELI KOTA MEDAN SUMUT ACUAN: GG AMAL 4",
                    "no_telp_pelapor": "089652161260",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100113 BELUM ADA PENANGANAN, TIDAK DAPAT INPUT TOKEN 60427983528423876648. TIDAK ADA KETERANGAN BERHASIL ATAU GAGAL DAN KWH TIDAK BERTAMBAH (SISA KWH 2800 KWH).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020100705",
                    "waktu_lapor": "01/02/2023 12:02:34",
                    "waktu_response": "01/02/2023 12:04:31",
                    "waktu_recovery": "01/02/2023 13:45:44",
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 6073,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA  ",
                    "alamat_pelapor": "JL KEMBANGAN SELATAN NO  59   RT-2 / RW-1 KEL  KEMBANGAN SELATAN KEC  KEMBANGAN KOTA JAKBAR  , DEKAT AYAM BAKAR  SAMIA  ",
                    "no_telp_pelapor": "081317498090",
                    "keterangan_pelapor": "MOHON BANTUAN PULSA PRABAYAR CEPAT HABIS DIKETAHUI SEJAK  2 BULAN YANG LALU  . \\nSISA PULSA: 124 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K2323020100129",
                    "waktu_lapor": "01/02/2023 12:02:53",
                    "waktu_response": "01/02/2023 12:11:50",
                    "waktu_recovery": "01/02/2023 12:45:02",
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 1992,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FERI",
                    "alamat_pelapor": "PR BPD BAROKAH BLOK D NO. 9 JL. AKASIA MANDIRI KEL. SAMBALIUNG KEC. SAMBALIUNG KAB BERAU. ",
                    "no_telp_pelapor": "81331451484",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT DAN KONFIRMASI, PELANGGAN MENGINFORMASIKAN BAHWA TELAH DI LAKUKAN PEMASANGAN TIANG LISTRIK DI HALAMAN RUMAH PELANGGAN TANPA IZIN DAN KONFIRMASI SEBELUMNYA KEPADA PELANGGAN SBG PEMILIK BANGUNAN. PELANGGAN BERKEBERATAN DGN KEBERADAAN TIANG TSB. INFORMASI PELANGGAN SAAT INI BANGUNAN BELUM DI TEMPATI NAMUN PELANGGAN KEBERATAN ADA TIANG LISTRIK DI HALAMAN RUMAHNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5123020100713",
                    "waktu_lapor": "01/02/2023 12:06:44",
                    "waktu_response": "01/02/2023 12:16:43",
                    "waktu_recovery": "01/02/2023 12:34:22",
                    "durasi_response_time": 599,
                    "durasi_recovery_time": 1059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KRIS ",
                    "alamat_pelapor": "JLN - DS MATALOKO RT 007 RW 004 KEC GOLEWA KAB NGADA ",
                    "no_telp_pelapor": "082335553508",
                    "keterangan_pelapor": "PELANGGAN INGIN PENDAFTARAN PD R1MT / 900 - R1T / 1300 NAMUN ADA KETERANGAN : ID PEL INI MASIH DALAM PROSES PERMOHONAN ! MOHON KONFIRMASI KE PELANGGAN PERIHAL TERSEBUT. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5123020100715",
                    "waktu_lapor": "01/02/2023 12:06:51",
                    "waktu_response": "01/02/2023 12:25:10",
                    "waktu_recovery": "01/02/2023 13:02:17",
                    "durasi_response_time": 1099,
                    "durasi_recovery_time": 2227,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IPUNG",
                    "alamat_pelapor": "DN ALKMAR, LOS NO 11 DS PURWOSARI KEC PURWOSARI KAB PASURUAN :: DI AREA PASAR PURWOSARI \\n",
                    "no_telp_pelapor": "082131675678",
                    "keterangan_pelapor": "PERMOHONAN PS DAYA :  5500 VA . TGL PELAKSANAAN : 01/02/2023 PUKUL : 12.00 WIB, DENGAN NOMER AGENDA  513589932301310223 DAN NO REGISTER  5135830015218 . BP SUDAH LUNAS TGL : 31/01/2023 NAMUN HINGGA SAAT INI BELUM REALISASI > UPDATE LAPORAN JAM  12.10 ,MOHON SEGERA DITINDAKLANJUTI (CC.51.RATIH). \\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKOREJO"
                },
                {
                    "no_laporan": "K5223020100817",
                    "waktu_lapor": "01/02/2023 12:07:11",
                    "waktu_response": "01/02/2023 12:10:56",
                    "waktu_recovery": "01/02/2023 12:31:29",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 1233,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAKIH",
                    "alamat_pelapor": "JL SWANTARA   NO.3  RT-9 / RW-5 KEL JATIASIH KEC JATIRAKSA KOTA BEKASI RUMAH WARNA ORANGE DPN RUMAH NO 120",
                    "no_telp_pelapor": "6281574666778",
                    "keterangan_pelapor": "PELANGGAN INFOKAN TGL 01/02/2023 ADA 2 PETUGAS DATANG BONGKAR RAMPUNG APP BAHWA ADA KESALAHAN P2TL AN PETUGAS ALI DAN FEBRIAN (DIBERIKAN KARTU BIRU). KEMUDIAN ADA 2 PETUGAS DATANG LAGI BAHWA PELANGGAN HARUS MEMBAYAR DENDA DENGAN PENAWARAN CALO NOMINAL DENDA LEBIH KECIL.\\n\\nPELANGGAN MEMINTA UNTUK DIKONFRIMASI KARENA MERASA TIDAK MELAKUKAN P2TL DAN KEBENARAN PETUGAS TERSEBUT. KONDISI PTL DISAMBUNG LANGSUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020100721",
                    "waktu_lapor": "01/02/2023 12:09:32",
                    "waktu_response": "01/02/2023 12:27:36",
                    "waktu_recovery": "01/02/2023 13:16:06",
                    "durasi_response_time": 1084,
                    "durasi_recovery_time": 2910,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA BAWONTONG",
                    "alamat_pelapor": "JL- KP MINANGA LINDONGAN 1 NO - RT -RW - DS MINANGA KEC TAGULANDANG UTARA KAB SIAU TAGULANDANG BIARO/DEPAN RUMAH DINAS DOKTER",
                    "no_telp_pelapor": "082347311056",
                    "keterangan_pelapor": "PELANGGAN ADA KETERAMBATAN PEMBAYARAN TAGIHAN BULAN 01/2023 SUDAH DIBAYAR TGL 31/01/2023 DAN TAGIHAN BULAN 02/2023 SUDAH DIBAYAR TGL 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAGULANDANG"
                },
                {
                    "no_laporan": "K1223020100162",
                    "waktu_lapor": "01/02/2023 12:11:29",
                    "waktu_response": "01/02/2023 12:12:38",
                    "waktu_recovery": "01/02/2023 13:47:18",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 5680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM ",
                    "alamat_pelapor": "JL ABDUL RAHMAN HAMID  NO - RT/RW - KEL SAIL KEC TENAYAN RAYA  PKU RIAU \\nACUAN DEKAT JEMBATAN ",
                    "no_telp_pelapor": "07617870947",
                    "keterangan_pelapor": "MOHON DITINDAK LANJUTI. PELANGGAN SEBELUMNYA MENGAJUKAN PS UNTUK PROYEK DAN PELANGGAN INGIN  MENCABUT  APP TSB DIKARENAKAN PROYEK SUDAH SELESAI, NAMUN APP MASIH TERPASANG DI PROYEK TSB. DENGAN NO REG  G22CE17851842 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020100738",
                    "waktu_lapor": "01/02/2023 12:17:52",
                    "waktu_response": "01/02/2023 12:35:03",
                    "waktu_recovery": "01/02/2023 13:37:33",
                    "durasi_response_time": 1031,
                    "durasi_recovery_time": 3750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGA",
                    "alamat_pelapor": "JL KAWI ATAS NO 36 A RT 7 RW 6 KEL GADING KASRI KEC KLOJEN KOTA MALANG DEPAN PECEL KAWI , TOKO J STORY MALANG ",
                    "no_telp_pelapor": "0341569713",
                    "keterangan_pelapor": "REKENING DIRASA  MELONJAK . 2 BULAN TERAKHIR . STAND AKHIR REKENING (FEBRUARI 2023 ) = (22.282), APP TGL (01/02/2023 ) = ( 22.484), PETUGAS CATER(TIDAK MENGETAHUI RUTIN ATAU TIDAK ), LOKASI PERSIL BERPENGHUNI JIKA PAGI HARI, LETAK APP METER MUDAH DIJANGKAU , TAGIHAN BELUM DILUNASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5223020100839",
                    "waktu_lapor": "01/02/2023 12:18:05",
                    "waktu_response": "01/02/2023 12:18:24",
                    "waktu_recovery": "01/02/2023 12:42:10",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 1426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bilas_aja/bu Diky armanda",
                    "alamat_pelapor": "PERUM VILLA PERMATA BLOK B2 NO 3A PANGKAS RAMBUT, RT/RW 01/16, SINDAR SARI, PASAR KEMIS, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "0895368026540 ",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK FEB/2023 = ST AW 5, ST AK 529. STAND APP 1/2/23 = 661. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR, MUDAH DI JANGKAU KARNA ADA TERUS ORANG RUMAH, RUTIN ). PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT\\nMOHON PELANGGAN DIKONFIRMASI\\n",
                    "media": "Instagram",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K3223020100200",
                    "waktu_lapor": "01/02/2023 12:18:15",
                    "waktu_response": "01/02/2023 12:20:33",
                    "waktu_recovery": "01/02/2023 14:10:06",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 6573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAY",
                    "alamat_pelapor": "JL TENJO  NO 9 KP SUKA JATAKE RT-6 / RW 4 DS TENJO KEC TENJO KAB BOGOR . DEKAT SDN TENJO 5",
                    "no_telp_pelapor": "6285718773780",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), NO METER : 14205083109, SISA 506 KWH, NO TOKEN : 24581265607178834152",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5123020100741",
                    "waktu_lapor": "01/02/2023 12:19:06",
                    "waktu_response": "01/02/2023 13:16:51",
                    "waktu_recovery": "01/02/2023 16:48:41",
                    "durasi_response_time": 3465,
                    "durasi_recovery_time": 12710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROHLI",
                    "alamat_pelapor": "DN CISUMUR NANGERANG, BANTARWARU, TANJUNG, SURIAN, KAB. SUMEDANG, JAWA BARAT. DEKAT  PT SAKO GLOBAL ENGERING  ",
                    "no_telp_pelapor": "081399152409",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB I2/197000 VA    NOMER AGENDA535110512211308758 NO REGISTER 5351111130136 BP LUNAS PADA TGL (12/12/2022 ),  NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMEDANG KOTA"
                },
                {
                    "no_laporan": "K1223020100171",
                    "waktu_lapor": "01/02/2023 12:20:14",
                    "waktu_response": "01/02/2023 14:30:05",
                    "waktu_recovery": "01/02/2023 15:57:22",
                    "durasi_response_time": 7791,
                    "durasi_recovery_time": 5237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PETRIK",
                    "alamat_pelapor": "PERUM VISTA MULTI WAREHOSE BLOK A NO 14 JL INDUSTRI  KEL TANJUNG MORAWA B KEC  TANJUNG MORAWA KAB DELI SERDANG SUMUT",
                    "no_telp_pelapor": "06179740011",
                    "keterangan_pelapor": "MENGAJUKAN BERLANGGANAN INVOICE DAN AGAR DIKIRIM KE ALAMAT EMAIL patrickchenn97@gmail.com KARENA PLN MOBILE BELUM VERIFIKASI AKUN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5123020100743",
                    "waktu_lapor": "01/02/2023 12:20:16",
                    "waktu_response": "01/02/2023 12:22:18",
                    "waktu_recovery": "01/02/2023 12:53:10",
                    "durasi_response_time": 122,
                    "durasi_recovery_time": 1852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PONIRIN ",
                    "alamat_pelapor": "JL- NO- DN SUMBERSIH DS KEDUNGSALAM RT 56 RW 12 KEC DONOMULYO KAB MALANG/ ARAH PANTAI NGLIYEP KE TIMUR ",
                    "no_telp_pelapor": "085850484023",
                    "keterangan_pelapor": "TANGGAL 27/01/2023 PENGGANTIAN APP DENGAN SISA TOKEN= 19 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 50002329725 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020100745",
                    "waktu_lapor": "01/02/2023 12:21:41",
                    "waktu_response": "01/02/2023 12:36:37",
                    "waktu_recovery": "01/02/2023 12:45:24",
                    "durasi_response_time": 896,
                    "durasi_recovery_time": 527,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP   KEN  ",
                    "alamat_pelapor": "JL JALUR 40 DESA NITNEO NO 8-9 RT.1 RW.1  KEL  BOLO, NITNEO, KEC KUPANG BARAT, KAB. KUPANG, NUSA TENGGARA TIMUR  / DEKAT  PABRIK  BUSA OLIMPIK  DAN DEKAT PATUNG GARUDA  ",
                    "no_telp_pelapor": "082254303175",
                    "keterangan_pelapor": "\\\" PELANGGAN PENDAFTARAN PD  R3T 11000- R3T 16500 NOMER AGENDA  431009922212293624  NO REGISTER : 4310015096237 BP LUNAS PADA TGL (  10/01/2023 ), NAMUN HINGGA SAAT INI BELUM REALISASI\\\"-",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5223020100865",
                    "waktu_lapor": "01/02/2023 12:31:13",
                    "waktu_response": "01/02/2023 12:33:27",
                    "waktu_recovery": "01/02/2023 13:15:46",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 2539,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ASNAH",
                    "alamat_pelapor": "JL RAYA MAU KP SEPATAN NO 38 RT-4 / RW-4 KEL SEPATAN KEC SEPATAN KAB TANGERANG // DEPAN INDOMART SAMPING PR GOLDEN CITY ",
                    "no_telp_pelapor": "087878594220",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN TOKEN. SISA 190 KWH PTL MENYALA. NO TOKEN : 47732067614613252554 VKRN 43 PELANGGAN MENGHUBUNGI KEMBALI (CC.14.EMI) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020100869",
                    "waktu_lapor": "01/02/2023 12:34:39",
                    "waktu_response": "01/02/2023 13:56:58",
                    "waktu_recovery": "01/02/2023 14:00:22",
                    "durasi_response_time": 4939,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIMANJORANG / DsimanjorangS ",
                    "alamat_pelapor": "JL KINEPPEN, KINEPPEN, MUNTE, KAB. KARO, SUMATERA UTARA\\n",
                    "no_telp_pelapor": "081376676278",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5423013101001, K5423013106447 BELUM ADA PENANGANAN DAN PETUGA TIDAK MENGHUBUNGI. TGL 09/01/2023 PROSES PB (B1T/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 1290212008724. TGL 13/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEREMAJAAN PDL DAN SESUAI INFORMASI PELANGGAN YBS TELAH DIHUBUNGI PETUGAS NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. BERDASARKAN INFO PELANGGAN PERIHAL P2TL TIDAK TERDAPAT BUKTI DAN PELANGGAN MERASA KEBERATAN. ",
                    "media": "Twitter",
                    "nama_ulp": "ULP TIGA BINANGA"
                },
                {
                    "no_laporan": "K1223020100181",
                    "waktu_lapor": "01/02/2023 12:43:14",
                    "waktu_response": "01/02/2023 13:37:58",
                    "waktu_recovery": "01/02/2023 13:48:57",
                    "durasi_response_time": 3284,
                    "durasi_recovery_time": 659,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEVIN ",
                    "alamat_pelapor": "JL MAWAR GG GENTENG NO 1-A RT - RW - KEL SARI REJO KEC MEDAN POLONIA KOTA MEDAN ",
                    "no_telp_pelapor": "085760900601",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA. REK JANUARI 2023  ST. AW =50442 , ST. AK = 50702. REK FABRUARI 2023  ST. AW =50702  , ST. AK = 50702. APP TGL 01/02/2023 =50775 .  RUMAH  DIHUNI. PETUGAS CATAT METER SERING DATANG. APP MUDAH DIJANGKAU. RUMAH BERPAGAR. PADA ACMT 50694. PADA SISTEM 50702 PELANGGAN KHAWTIR TERJADI LONJAKAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5223020100901",
                    "waktu_lapor": "01/02/2023 12:49:08",
                    "waktu_response": "01/02/2023 12:54:45",
                    "waktu_recovery": "01/02/2023 14:53:29",
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 7124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARI AGUS",
                    "alamat_pelapor": "JL SEWON RT. 06 KEL TIMBULHARJO KEC SEWON KAB BANTUL // DKT PABRIK JAMU SAPTA SARI ",
                    "no_telp_pelapor": "02744351751",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1MT/900  NO REGISTER 5210312116950 BP LUNAS PADA TANGGAL 25/1/2023 PELANGGAN SUDAHMEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5123020100804",
                    "waktu_lapor": "01/02/2023 12:56:41",
                    "waktu_response": "01/02/2023 13:24:24",
                    "waktu_recovery": "01/02/2023 13:45:37",
                    "durasi_response_time": 1663,
                    "durasi_recovery_time": 1273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL POGOT 2 LEBAR  NO 23  RT 4 RW 5 KEL TANAH KALI KEDINDING KEC KENJERAN SURABAYA SEBRANG JL TANAH MERAH ",
                    "no_telp_pelapor": "0318688511",
                    "keterangan_pelapor": "TGL 13/01/2023 MINGGU PENGGANTIAN APP DENGAN SISA TOKEN= 20.13 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  86226126257",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K2323020100139",
                    "waktu_lapor": "01/02/2023 12:59:51",
                    "waktu_response": "01/02/2023 13:15:49",
                    "waktu_recovery": "01/02/2023 14:48:15",
                    "durasi_response_time": 958,
                    "durasi_recovery_time": 5546,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASPIAN",
                    "alamat_pelapor": "PR TAMAN SARI BKT MUTIARA BLOK BR-1 NO 4 RT 14 KEL GN SMD BARU KEC BPN UTR KT BPN KALTIM",
                    "no_telp_pelapor": "811542727",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN DAYA2200VA  , PEMOHON MEMILIKI MOBIL LISTRIK. NIK KTP 6471032803730001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K3223020100222",
                    "waktu_lapor": "01/02/2023 13:02:57",
                    "waktu_response": "01/02/2023 13:49:35",
                    "waktu_recovery": "01/02/2023 14:35:56",
                    "durasi_response_time": 2798,
                    "durasi_recovery_time": 2781,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARMAN DAMIN",
                    "alamat_pelapor": "JL POROS DESA PORARA DN 3 DS. PORARA NO.0 RT/RW 0 KEC MOROSI KAB KONAWE. ACUAN : LR DEPAN RUMAH MAKAN SURYA",
                    "no_telp_pelapor": "82217666985",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH. KTP : 7409101007940001. PEMOHON SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K1423020100314",
                    "waktu_lapor": "01/02/2023 13:03:14",
                    "waktu_response": "01/02/2023 13:17:12",
                    "waktu_recovery": "01/02/2023 19:58:06",
                    "durasi_response_time": 838,
                    "durasi_recovery_time": 24054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUNANDAR",
                    "alamat_pelapor": "PR GRIYA DAMAI LESTARI BLK S NO 37 JL-  KEL SUKARAME KEC SUKARAME KOTA BANDAR LAMPUNG, LAMPUNG / DEKAT MUSHOLAH ",
                    "no_telp_pelapor": "085279750132",
                    "keterangan_pelapor": "TGL 22/12/22 PEMBAYARAN PROSES PB (R1MT/ 900 VA) DENGAN NO AGENDA 171209912212211413 DAN NO REG 1712012126619. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT NO.LAPOR K5423013104610",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5123020100817",
                    "waktu_lapor": "01/02/2023 13:05:37",
                    "waktu_response": "01/02/2023 13:13:06",
                    "waktu_recovery": "01/02/2023 13:32:11",
                    "durasi_response_time": 449,
                    "durasi_recovery_time": 1145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YONA ",
                    "alamat_pelapor": "PR DELTAMAS ZONA AMERIKA CALGARY BLOK F NO 30  KEL SUKAMAHI KEC CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT ::",
                    "no_telp_pelapor": "085221224636",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB NON PAKET SLO TARIF R1T /2200 VA NO REGISTER 5370312071232. REALISASI PASANG APP METER ± DES 2022, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN SLO SUDAH DISAMPAIKAN KE UPJ, TEKNISI PELANGGAN INFOKAN PERLU DILAKUKAN AKTIVASI DAHULU AGAR PTL DAPAT DINYALAKAN, KARENA KABEL SAMBUNGAN DARI PIHAK DEVELOPER SUDAH TERSAMBUNG, MOHON SECEPATNYA DISAMBUNG. TERKAIT NO LAPOR K5123012800378. STATUS DI PLN MOBILE SELESAI NAMUN BELUM ADA TINDAKLANJUT DI LOKASI .\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5123020100819",
                    "waktu_lapor": "01/02/2023 13:05:45",
                    "waktu_response": "01/02/2023 13:38:38",
                    "waktu_recovery": "01/02/2023 13:44:33",
                    "durasi_response_time": 1973,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CANDRA",
                    "alamat_pelapor": "JL SETIA BUDI NO -RT - RW -  LIK 2  DS KAMPUNG JAWA KEC TONDANO UTARA KEC MINAHASA /DEKAT MASJID ALFALAH KYI MOJO ",
                    "no_telp_pelapor": "082211915641",
                    "keterangan_pelapor": "TANGGAL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN DESEMBER 2023 BESERTA BK TELAH DILUNASI VIA BRILINK PTL MINTA DISAMBUNG KEMBALI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TONDANO"
                },
                {
                    "no_laporan": "K5123020100825",
                    "waktu_lapor": "01/02/2023 13:07:39",
                    "waktu_response": "01/02/2023 13:09:34",
                    "waktu_recovery": "01/02/2023 14:20:35",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 4261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIONO",
                    "alamat_pelapor": "JL CENDRAWASIH NO.- RT-13 RW-6 DS WONOSARI KEC WONOSARI KAB MALANG ",
                    "no_telp_pelapor": "081252501561",
                    "keterangan_pelapor": "(IBU LUPA SOFIA) (JL CENDRAWASIH NO.- RT-13 RW-6 DS WONOSARI KEC WONOSARI KAB MALANG ) DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK (1 BULAN) YANG LALU DENGAN CARA (MEMBUKA SEGEL APP METER), DAN DIDISTRIBUSIKAN UNTUK (DIGUNAKAN SOUND SYSTEM). MOHON IDENTITAS PELAPOR DIRAHASIAKAN SESUAI DENGAN UU PERLINDUNGAN SAKSI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020100828",
                    "waktu_lapor": "01/02/2023 13:08:09",
                    "waktu_response": "01/02/2023 13:19:22",
                    "waktu_recovery": "01/02/2023 14:07:54",
                    "durasi_response_time": 673,
                    "durasi_recovery_time": 2912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE ",
                    "alamat_pelapor": "JL NANAS GG 7 NO N648 RT - RW - KEL TAMBAKSARI KEC TAMBAKREJO KAB SIDOARJO \\n",
                    "no_telp_pelapor": "03199542610",
                    "keterangan_pelapor": "PELANGGAN KEHILANGAN / LUPA DENGAN NO ID PEL A/N : TIDAK TAHU , DAYA : 2200, TARIF: R1 , ALAMAT IDPEL : JL NANAS GG 7 NO N648 RT - RW - KEL TAMBAKSARI KEC TAMBAKREJO KAB SIDOARJO \\n.MOHON BANTUAN INFORMASI NO ID PEL KE PELANGGAN BESERTA TUNGGAKAN REKENING KARENA PELANGGAN INGIN DIPASANG KEMBALI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020100835",
                    "waktu_lapor": "01/02/2023 13:13:07",
                    "waktu_response": "01/02/2023 14:56:42",
                    "waktu_recovery": "01/02/2023 15:06:20",
                    "durasi_response_time": 6215,
                    "durasi_recovery_time": 578,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ATIN ",
                    "alamat_pelapor": "JL CIKAMPEK PURWAKARTA RT-1 RW-1 KP CILASARI DS CIBENING KEC BUNGUR SARI KAB PURWAKARTA :: DEPAN PABRIK SEPATU BATA . MASUK GANG SAMPING LASATU ",
                    "no_telp_pelapor": "0264212085",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN KELISTRIKAN DI LOKASI. PELANGGAN MERAGUKAN KONDISI BEROPERASINYA APP METER SEJAK KEMARIN TGL 31/01/2023 SORE , DIMANA INDIKATOR MERAH PADAM DAN PULSA TIDAK BERKURANG MESKIPUN ADA PENGGUNAAN, SISA PULSA SAAT INI 42 KWH ( R1T / 1300 VA ) \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K2323020100143",
                    "waktu_lapor": "01/02/2023 13:14:13",
                    "waktu_response": "01/02/2023 13:29:06",
                    "waktu_recovery": "01/02/2023 15:20:40",
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 6694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GILANG ",
                    "alamat_pelapor": "JL GG BERINGIN 1 KP KELAPA INDAH  NO 128 RT-4 / RW-4 KEL KLAPA INDAH KEC TANGERANG  KOTA TANGERANG    ( BLKG MASJID AL HIDAYAH )  ",
                    "no_telp_pelapor": "083878784212",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN. DISPLAY KWH TERTERA GAGAL ( UPDATE VKRN 43 ) PTL MENYALA SISA KWH 22.93  NO METER   45005374066  DAYA  R1MT / 900 \\n  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K1423020100324",
                    "waktu_lapor": "01/02/2023 13:14:05",
                    "waktu_response": "01/02/2023 14:53:46",
                    "waktu_recovery": "01/02/2023 16:00:16",
                    "durasi_response_time": 5981,
                    "durasi_recovery_time": 3990,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BACHTIAR",
                    "alamat_pelapor": "JL. LEBAK SARI PERUM GRIYA LEBAK SARI BLOK B3 NO. 9 KEL. TALANG JAMBE KEC. SUKARAME KOTA PALEMBANG PROVINSI SUMSEL",
                    "no_telp_pelapor": "081228318989",
                    "keterangan_pelapor": "INFO LAYANAN PROSES PS (L/5500 VA) DENGAN NO AGENDA 141200132302010002 DAN KODE PEMBAYARAN 1412030006305 UNTUK 1 HARI TGL 05 FEBRUARI 2023, JAM PELAKSANAAN PUKUL 07:00 WIB. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5223020100954",
                    "waktu_lapor": "01/02/2023 13:15:03",
                    "waktu_response": "01/02/2023 14:04:49",
                    "waktu_recovery": "01/02/2023 14:56:36",
                    "durasi_response_time": 2986,
                    "durasi_recovery_time": 3107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NINA",
                    "alamat_pelapor": "JL. BRAWIJAYA RINGROAD BARAT TAMAN TIRTO NO.- KEL.TAMANTIRTO KEC.KASIHAN KAB.BANTUL RT.- RW.- >> DEKAT RUKO ",
                    "no_telp_pelapor": "02744286285",
                    "keterangan_pelapor": "TOKEN GAGAL BIASA, PTL MENYALA, SISA KWH 297,ID PELANGGAN 521041357586 , KODE TOKEN 29542618193717855435 MOHON DITINDAKLANJUTI PELANGGAN TELAH MENGHUBUNGI KEMBALI, DAN MENGHENDAKI AGAR SEGERA DITINDAKLANJUTI DIKARENAKAN DIGUNAKAN UNTUK KEGIATAN KANTOR \\nCC.52.IKA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5123020100842",
                    "waktu_lapor": "01/02/2023 13:17:19",
                    "waktu_response": "01/02/2023 13:21:28",
                    "waktu_recovery": "01/02/2023 14:28:04",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 3996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU KIKI",
                    "alamat_pelapor": "JL DIPONEGORO NO. 137A RT 0 RW 0 KEL LEMAH PUTRO KEC SIDOARJO KAB SIDOARJO./ BELAKANG LARITA BAKERY ",
                    "no_telp_pelapor": "0318921886",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 1200 KWH PEMBELIAN TGL 01/02/2023 NO TOKEN : 57022105763392510271 DAN 24061382268940457923",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K2323020100144",
                    "waktu_lapor": "01/02/2023 13:21:27",
                    "waktu_response": "01/02/2023 14:49:03",
                    "waktu_recovery": "01/02/2023 14:55:04",
                    "durasi_response_time": 5256,
                    "durasi_recovery_time": 361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMARYONO",
                    "alamat_pelapor": "JL - Kpr.PERUMAHAN POLDA BLOK C NO  7  KEL GRAHA INDAH KEC BALIKPAPAN UTARA KOTA BALIKPAPAN  ",
                    "no_telp_pelapor": "05427210500",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER/PINDAH APP MELALUI PLN 123 DIKARENAKAN (RENOVASI BANGUNAN ) DENGAN NO KTP 6471051209550003  PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN OLEH  PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K3223020100236",
                    "waktu_lapor": "01/02/2023 13:24:59",
                    "waktu_response": "01/02/2023 13:47:13",
                    "waktu_recovery": "01/02/2023 14:47:50",
                    "durasi_response_time": 1334,
                    "durasi_recovery_time": 3637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MERI",
                    "alamat_pelapor": "DN SALUKASISI, RT01/RW03, DS MALEWONG, KEC LAROMPONG SELATAN, KAB LUWU, SULAWESI SELATAN",
                    "no_telp_pelapor": "81355634642",
                    "keterangan_pelapor": "PROSES PB (R1T/900 VA) DENGAN NO.AGENDA : 326409912301190534 DAN NO. REGISTER : 3264012040835 TGL 19/01/2023 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL 01/02/2023 ADA 6 UNIT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5123020100862",
                    "waktu_lapor": "01/02/2023 13:26:42",
                    "waktu_response": "01/02/2023 13:59:42",
                    "waktu_recovery": "01/02/2023 14:08:36",
                    "durasi_response_time": 1980,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KORNELIUS",
                    "alamat_pelapor": "INDO MOBIL JL PANTAI INDAH SELATAN 1 NO 1 KEL KAPUK MUARA RT 1 RW 6 KEC PENJARINGAN JAKARTA UTARA, SAMPING BANK BCA",
                    "no_telp_pelapor": "081297659833",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN KWH METER PELANGGAN KARENA TADI MALAM 1 PHASA PADAM DI KHAWATIRKAN ADA GANGGUAN DI SAMBUNGAN KABEL RST PELANGGAN. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020100970",
                    "waktu_lapor": "01/02/2023 13:27:18",
                    "waktu_response": "01/02/2023 15:40:43",
                    "waktu_recovery": "01/02/2023 15:59:15",
                    "durasi_response_time": 8005,
                    "durasi_recovery_time": 1112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMA",
                    "alamat_pelapor": "JL PANTAI CEMARA DN OLENG DESA SRIWI NO- RT1/RW- , KEC JEROWARU, KAB LOMBOK TIMUR // DEKAT MASJID BABI TUAHID KOMODO, DEKAT GARDU",
                    "no_telp_pelapor": "081916800198",
                    "keterangan_pelapor": "APP PRA TERTERA GAGAL. TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43. PTL NORMAL. SISA KWH:69.53. PEMBELIAN TANGGAL 1/2/2023. NO TOKEN : 1115 0321 7913 3972 5418",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100971",
                    "waktu_lapor": "01/02/2023 13:27:22",
                    "waktu_response": "01/02/2023 13:35:18",
                    "waktu_recovery": "01/02/2023 15:05:56",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 5438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK BERY/ bery.meliala@gmail.com",
                    "alamat_pelapor": "THE GREENHILL CLUSTER CHEDI, C1/1, PONDOK RAJEG, KAB. BOGOR, JAWA BARAT (DI SEBERANG MESJID BAITURRAHMAN)",
                    "no_telp_pelapor": "081213679702",
                    "keterangan_pelapor": "(LAYANAN EMAIL)\\n\\nMOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 28/10/2022 TERJADI GANGGUAN(MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN TIDAK BERKURANG). SEJAK 3 BULAN. SISA KWH 233.) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP M Fauzan Al Karima DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 075970 UP3DPK/2022 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN. TERKAIT BUKTI LAPOR  K5222110500667",
                    "media": "Email",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5123020100864",
                    "waktu_lapor": "01/02/2023 13:27:57",
                    "waktu_response": "01/02/2023 13:45:19",
                    "waktu_recovery": "01/02/2023 14:06:16",
                    "durasi_response_time": 1042,
                    "durasi_recovery_time": 1257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL  BULAK JAWA NO 8 RT  3 RW 3  KEL JATISARI KEC  JATIASIH  KAB BEKASI  / BELAKANG ALFAMART  ",
                    "no_telp_pelapor": "082113984807",
                    "keterangan_pelapor": " -  TANGGAL  01/02/2023 PENGGANTIAN APP DENGAN SISA TOKEN=  256.66     KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  56225942038 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100202",
                    "waktu_lapor": "01/02/2023 13:31:30",
                    "waktu_response": "01/02/2023 19:16:29",
                    "waktu_recovery": "01/02/2023 19:27:26",
                    "durasi_response_time": 20699,
                    "durasi_recovery_time": 657,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANOF ZARAMI",
                    "alamat_pelapor": "JL KUTILANG NO 44 RT 06 RW 06 KEL KAMPUNG MELAYU KEC SUKAJADI KOTA PEKANBARU ",
                    "no_telp_pelapor": "081267465558",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR TETANGGA KARENA BERADA DIDALAM BANGUNAN . PELANGGAN DENGAN ID PEL181110465255    . PELANGGAN SUDAH MEMBUAT LAPORAN KE KANTOR PLN DENGAN NO AGENDA  181110562212140764  DAN SUDAH DILAKUKAN SURVEY ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5123020100891",
                    "waktu_lapor": "01/02/2023 13:42:16",
                    "waktu_response": "01/02/2023 13:50:25",
                    "waktu_recovery": "01/02/2023 14:59:52",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 4167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEVIN",
                    "alamat_pelapor": "JL- PR OAKWOOD PARK BLOK OW 7 NO. 15 KEC SAMBIKEREP KEL SAMBIKEREP KOTA SURABAYA, JAWA TIMUR ( DEKAT KANTOR BPN PERTANAHAN )",
                    "no_telp_pelapor": "082232322626",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN, PELANGGAN PENGAJUAN MIGRASI PRABAYAR - SOLAR PANEL TGL 1 SEPTEMBER 2022 DAYA R2T 3500 VA, PIHAK DEVELOPER YG MENGAJUKAN PERMOHONAN, INFORMASI PETUGAS MATERIAL APP BELUM TERSEDIA. TERKAIT K5123011700471 BELUM DITINDAK LANJUTI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5223020101010",
                    "waktu_lapor": "01/02/2023 13:43:40",
                    "waktu_response": "01/02/2023 13:54:17",
                    "waktu_recovery": "01/02/2023 15:53:56",
                    "durasi_response_time": 637,
                    "durasi_recovery_time": 7179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI DAMAYANTI",
                    "alamat_pelapor": "JL H.MATALIH RT-9 / RW-10 NO 1F GG 1 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI // DEKAT TOL",
                    "no_telp_pelapor": "6285719498099",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA PULSA PELANGGAN 96  KWH\\nNO TOKEN : 6458 1926 3244 3710 3007  . PELANGGAN MENGHENDAKI UNTUK DIKONFIRMASI PADA HARI INI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020100897",
                    "waktu_lapor": "01/02/2023 13:48:13",
                    "waktu_response": "01/02/2023 13:58:13",
                    "waktu_recovery": "01/02/2023 14:48:13",
                    "durasi_response_time": 600,
                    "durasi_recovery_time": 3000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NIZAR ",
                    "alamat_pelapor": "JL POS BARAT RT 02 RW 04, NGRUPIT, JENANGAN, KAB. PONOROGO, JAWA TIMUR",
                    "no_telp_pelapor": "085158911399",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T/2200  NOMER AGENDA 515409912301257499 NO REGISTER 5154012104104 BP LUNAS PADA TGL (25/1/2023), PELANGGAN SUDAH/BELUM MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI.SETEMPAT RUMAH KOSONG MOHON UNTUK MENGHUBUNGI DAHULU PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DOLOPO"
                },
                {
                    "no_laporan": "K1423020100349",
                    "waktu_lapor": "01/02/2023 13:48:38",
                    "waktu_response": "01/02/2023 15:48:26",
                    "waktu_recovery": "01/02/2023 16:14:31",
                    "durasi_response_time": 7188,
                    "durasi_recovery_time": 1565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELANI",
                    "alamat_pelapor": "JL HANG JEBAT NO 9 RT-0 / RW- 0 KEL 30 ILIR KEC BUKIT KECIL, PALEMBANG - SUMATERA SELATAN. ",
                    "no_telp_pelapor": "08117870821",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REK DESEMBER 2022 ST AW = 65559, ST AK = 65559, REK JANUARI 2023 ST AW = 65559, ST AK = 65559, REK FEBRUARI 2023 ST AW = 65559, ST AK = 67925. ST APP TGL  01/02/2023 = 67989. REK BELUM DI LUNASI, PELANGGAN MENUNGGU KOREKSI. RUMAH DIHUNI HANYA PENJAGA SEJAK PERTENGAHAN TAHUN 2022, BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, PETUGAS CATER TIDAK MENGETAHUI DATANG. INFO PELANGGAN HANYA MENGGUNAKAN ALAT ELEKTRONIK KULKAS DAN AC. MOHON PELANGGAN DIKONFIRMASI PERIHAL TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K1423020100350",
                    "waktu_lapor": "01/02/2023 13:48:30",
                    "waktu_response": "01/02/2023 13:54:18",
                    "waktu_recovery": "01/02/2023 19:58:20",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 21842,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANANG",
                    "alamat_pelapor": "JL SADAR GG UTAMA IV NO - RT 08 RW 01 KEL KORPRI RAYA KEC  SUKARAME, KOTA BANDAR LAMPUNG, LAMPUNG - LOKASI DEKAT YAYASAN AL-KARIM RASYID INDONESIA",
                    "no_telp_pelapor": "085709531688",
                    "keterangan_pelapor": "TGL 06/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE  DENGAN NO AGENDA 171209912301061780 DAN 171209912301061779  DAN NO KODE PEMBAYARAN 1712012126985  DAN 1712012126984  . TGL 06/01/2023 BP DAN STROOM AWAL TELAH DILUNASI MELALUI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5223020101021",
                    "waktu_lapor": "01/02/2023 13:48:46",
                    "waktu_response": "01/02/2023 13:50:43",
                    "waktu_recovery": "01/02/2023 15:14:39",
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 5036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENDAH",
                    "alamat_pelapor": "JL KEMANG RAYA NO 57 RT 5 RW 5 KEL KALIBARU KEC CILODONG KOTA DEPOK JABAR",
                    "no_telp_pelapor": "6281585077488",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. PELANGGAN MERASA TOKEN BOROS UNTUK 6 APP PRABAYAR. PEMBELIAN TOKEN RP 100.000,- BIASANYA UNTUK 15 HARI NAMUN SAAT INI HANYA 1 MINGGU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5123020100901",
                    "waktu_lapor": "01/02/2023 13:49:45",
                    "waktu_response": "01/02/2023 13:52:07",
                    "waktu_recovery": "01/02/2023 13:54:56",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM",
                    "alamat_pelapor": "JL KYAIMANGUN III RT4 RW 5, KEL PAKINTELAN, KEC GUNUNGPATI, KOTA SEMARANG, JAWA TENGAH",
                    "no_telp_pelapor": "082257572900",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T TARIF/DAYA 1300 VA NOMER AGENDA 523539912301257411NO REGISTER 5235312075119 BP LUNAS PADA TGL (25 //01 /2023), PELANGGAN SUDAH  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K1223020100210",
                    "waktu_lapor": "01/02/2023 13:50:23",
                    "waktu_response": "01/02/2023 13:53:45",
                    "waktu_recovery": "01/02/2023 15:07:27",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 4422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AKBAR",
                    "alamat_pelapor": "JL KARTAMA GG NURKARMILA     RT-5 / RW-6",
                    "no_telp_pelapor": "081274951037",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN 32762425528758405087 UPDATE VKRN 43/ TIDAK ADA PEMBAHARUAN APP (SISA KWH = 352 KWH) // PELANGGAN YBS MELAPOR KEMBALI,13:58 01/02/2023 UPDATE ALAMAT : JL KARTAMA GG NURKARMILA  NO - RT-5 / RW-6 KEL MAHARATU KEC MAROYAN DAMAI KOTA PEKAN BARU // DEKAT SEKOLAH TK  MOHON PENANGANANNYA (CC.53.BUDIANA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5223020101024",
                    "waktu_lapor": "01/02/2023 13:52:34",
                    "waktu_response": "01/02/2023 13:58:35",
                    "waktu_recovery": "01/02/2023 14:16:31",
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 1076,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRIK",
                    "alamat_pelapor": "JL PANTAI INDAH SELATAN I BLK H NO.1 P I K, KAMAL MUARA, PENJARINGAN, KOTA ADM. JAKARTA UTARA, DKI JAKARTA",
                    "no_telp_pelapor": "6287888512559",
                    "keterangan_pelapor": "PELANGGAN MELAKUKAN REGISTRASI PD DI ID PEL : 548300527722 DENGAN TARIF/DAYA (S3/690000VA-S3/865000VA) DENGAN NO REGISTER : 5421013159091. PADA SAAT PELANGGAN AKAN MELAKUKAN PEMBAYARAN TIDAK BISA PADA DATA TERDAPAT TULISAN PEMBATALAN PERMOHONAN. PELANGGAN TIDAK DIBERIKAN INFORMASI MENGENAI PEMBATALAN PERMOHONAN TERSEBUT, MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5123020100906",
                    "waktu_lapor": "01/02/2023 13:54:21",
                    "waktu_response": "01/02/2023 14:13:39",
                    "waktu_recovery": "01/02/2023 14:42:50",
                    "durasi_response_time": 1158,
                    "durasi_recovery_time": 1751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDI",
                    "alamat_pelapor": "DN SIGARKUPATNO 0 RT 03 RW 05, PANGKALANPARI, JATITUJUH, KAB. MAJALENGKA, JAWA BARAT",
                    "no_telp_pelapor": "085321303703",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB ..TARIF/DAYA I2/131000 NOMER AGENDA 535279912211050860 NO REGISTER 5352711070516 BP LUNAS PADA TGL (08/11/2022), PELANGGAN KURANG MENGETAHUI  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JATIWANGI"
                },
                {
                    "no_laporan": "K1223020100212",
                    "waktu_lapor": "01/02/2023 13:55:20",
                    "waktu_response": "01/02/2023 14:36:13",
                    "waktu_recovery": "01/02/2023 14:37:09",
                    "durasi_response_time": 2453,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU THERESIA",
                    "alamat_pelapor": "ASRAMA PUTRA ST.YOSEP  JL GAJAH MADA NO. RT- 02 / RW- 12 KEL TITIAN ANTUI KEC PINGGIR KAB BENGKALIS RIAU",
                    "no_telp_pelapor": "076592373",
                    "keterangan_pelapor": "MOHON BANTUAN, PADA TGL 20/1/2023 PELANGGAN DATANG KE ULP MELAKUKAN MIGRASI TARIF DENGAN MEMBAWA PERSYARATAN TERKAIT MIGRASI TARIF, NAMUN SAMPAI SAAT INI PELANGGAN BELUM DILAKUKAN KONFIRMASI DAN SURVEY",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5223020101032",
                    "waktu_lapor": "01/02/2023 13:56:07",
                    "waktu_response": "01/02/2023 13:57:51",
                    "waktu_recovery": "01/02/2023 21:21:16",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 26605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUTRI",
                    "alamat_pelapor": "JL. PONDOK UNGU, PERUM. PONDOK UNGU PERMAI CLUSTER SANUR SEKTOR V BLOK S6 NO. 23 RT 003 RW 049. KEL. BAHAGIA KEC. BABELAN KOTA BEKASI DEKAT SDIT AT TAQWA PUSAT JIKA GOOGLE MAP, KETIK HOMEMADE IBOEN",
                    "no_telp_pelapor": "085717233378",
                    "keterangan_pelapor": "MOHON BATUAN LAYANAN PROGRAM GESER / PINDAH APP METER DIKARENAKAN TEMBOK SUDAH RAPUH. PELANGGAN SELAKU PEMILIK PERSIL. NO KTP PEMILIK PERSIL : 3175024803870006. PELANGGAN SUDAH MELUNASI PEMBAYARAN PENGGESERAN KWH METER PADA TANGGAL 31/01/2023 SEBESAR RP.  97,509. PELANGGAN PERNAH LAPOR DENGAN NO: K3223012900098, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5223020101046",
                    "waktu_lapor": "01/02/2023 14:04:38",
                    "waktu_response": "01/02/2023 14:05:55",
                    "waktu_recovery": "01/02/2023 14:34:16",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 1701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KIKI",
                    "alamat_pelapor": "JL.SWADAYA 2 RT 004/RW009 NO. 25 KELURAHAN MANGGARAI KECAMATAN TEBET, KOTA JAKARTA SELATAN, PROVINSI DKI JAKARTA, GG GURAMI DEKAT MASJID NURUL HUDA",
                    "no_telp_pelapor": "081311296885",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM SISA 265,9 KWH, NO TOKEN 0146 6768 5689 6549 5217 DAN 0719 9675 3549 9632 4496\\n\\n",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020101054",
                    "waktu_lapor": "01/02/2023 14:08:11",
                    "waktu_response": "01/02/2023 14:27:49",
                    "waktu_recovery": "01/02/2023 14:42:15",
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nzsputra_11",
                    "alamat_pelapor": "JALAN BAHKILONG RT/RW 08/04,SUKASARI ,SERANG BARU ,KAB BEKASI(TOKO HANNA FRIEDCHICKEN)",
                    "no_telp_pelapor": "082111587372",
                    "keterangan_pelapor": "BLOCKING TOKEN PTL MENYALA SISA KWH 30",
                    "media": "Instagram",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100222",
                    "waktu_lapor": "01/02/2023 14:11:33",
                    "waktu_response": "01/02/2023 14:12:43",
                    "waktu_recovery": "01/02/2023 14:38:59",
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 1576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LISMA DEWI",
                    "alamat_pelapor": "JL SM RAJA NO 317 RT 0 RW 0 KEL AEK MANIS KEC SIBOLGA SELATAN  KOTA SIBOLGA ACUAN DEPAN TOKO MATAHARI KOMPUTER, DAN INDAH KARGO LOGISTIK",
                    "no_telp_pelapor": "081375306868",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES GESER/PINDAH SR DIKARENAKAN TERKENA AIR KARNEA TERLALU DEKAT PAGAR RUMAH . PEANGGAN KHAWATIR TERJADI KORSLETING",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5123020100935",
                    "waktu_lapor": "01/02/2023 14:12:09",
                    "waktu_response": "01/02/2023 15:48:36",
                    "waktu_recovery": "01/02/2023 16:24:29",
                    "durasi_response_time": 5787,
                    "durasi_recovery_time": 2153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI / PELANGGAN MENGHUBUNGI KEMBALI BELUM ADA PEMASANGAN KEMBALI (CC.51.ATMOJO)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K1223020100228",
                    "waktu_lapor": "01/02/2023 14:16:08",
                    "waktu_response": "01/02/2023 14:35:10",
                    "waktu_recovery": "01/02/2023 14:37:14",
                    "durasi_response_time": 1142,
                    "durasi_recovery_time": 124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELI ",
                    "alamat_pelapor": "JL MERDEKA NO 53   RT-12 RW - KEL BINTAN KEC DUMAI KOTA KOTA DUMAI ",
                    "no_telp_pelapor": "081371671166",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN ID PEL 182501168168 TELAH MELAKUKAN PEMBELIAN TOKEN KONTER SEBESAR RP 50.000.- NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 1142  KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5223020101073",
                    "waktu_lapor": "01/02/2023 14:17:43",
                    "waktu_response": "01/02/2023 18:45:13",
                    "waktu_recovery": "01/02/2023 18:50:45",
                    "durasi_response_time": 16050,
                    "durasi_recovery_time": 332,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "DN KRAJAN NO. RT.7 RW.2, GETASREJO, GROBOGAN, KAB. GROBOGAN, JAWA TENGAH",
                    "no_telp_pelapor": "082173730689",
                    "keterangan_pelapor": "TGL 25/01/2023  PROSES PD (R1T/1300VA - R3T/13200VA) DENGAN NO.REGISTER: 5255315014698  TGL  25/01/2023   BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI VIA BCA, NAMUN HINGGA SAAT INI BELUM TEREALISASI.\\nPELANGGAN MENGHUBUNGI KEMBALI BELUM ADA KONFIRMASI DAN TINDAK LANJUT DARI PETUGAS CC.52.FIRDAUS_A. PELANGGAN MENGHUBUNGI KEMBALI MEMINTA KONFIRMASI TERKAIT PEMBATALAN PERMOHONAN PD CC.52.ALFIAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5123020100959",
                    "waktu_lapor": "01/02/2023 14:23:38",
                    "waktu_response": "01/02/2023 14:24:24",
                    "waktu_recovery": "01/02/2023 14:29:28",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMZAH ",
                    "alamat_pelapor": "PR BSD BLOK L4 NO.11 SEK 14.4 KEL LENGKONG KEC SERPONG SELATAN KOTA TANGSEL :: RUMAH POJOK PAGAR HITAM ",
                    "no_telp_pelapor": "081213588585",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN, UPDATE VKRN 43, SISA 17.15 KWH :: 05768340390834040750  39599836182722108506 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100962",
                    "waktu_lapor": "01/02/2023 14:24:46",
                    "waktu_response": "01/02/2023 15:13:32",
                    "waktu_recovery": "01/02/2023 16:51:13",
                    "durasi_response_time": 2926,
                    "durasi_recovery_time": 5861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JARWAN",
                    "alamat_pelapor": "DN BROTO RT-4 RW-02 DS BROTO KEC SLAHUNG KAB PONOROGO / APP METER DITENGAH SAWAH, DEKAT DK TLAMPIS BROTO. DARI BALAI DESA KE BARAT -+200M, LALU KE SELATAN -+500M",
                    "no_telp_pelapor": "082332617628",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (APP METER KETERANGAN GAGAL , NM TOKEN 4227-4302-0395-8379-9976 DAN 0467-8186-2250-2090-1658).  KONDISI PTL MENYALA. SISA PULSA (PELANGGAN TIDAK MENGETAHUI). APP METER BELUM ADA PEMBARUAN \\nK5123013100439 / LAPOAN SEBELUMNYA K5123013100439",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K1223020100236",
                    "waktu_lapor": "01/02/2023 14:24:47",
                    "waktu_response": "01/02/2023 14:31:44",
                    "waktu_recovery": "01/02/2023 14:35:09",
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 205,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD AFANDI",
                    "alamat_pelapor": "JL MERDEKA DOLOK SANGGUL NO - RT - RW - KEC DOLOK SANGGUL DS DOLOK SANGGUL  KAB HUMBANG HASUNDUTAN ACUAN BALIHO GUDANG GARAM ",
                    "no_telp_pelapor": "085270695212",
                    "keterangan_pelapor": "INPUT TOKEN TERTERA GAGAL SETELAH UPDATE VKRN 43,  SISA 198.81 KWH. NO TOKEN 0613 1349 6452 7974 1151",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DOLOK SANGGUL"
                },
                {
                    "no_laporan": "K1223020100238",
                    "waktu_lapor": "01/02/2023 14:26:59",
                    "waktu_response": "01/02/2023 19:16:41",
                    "waktu_recovery": "01/02/2023 19:27:41",
                    "durasi_response_time": 17382,
                    "durasi_recovery_time": 660,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LENA",
                    "alamat_pelapor": "JL H AGUS SALIM NO- RT-RW- KEL PULAU KAROMAH KEC SUKAJADI KOTA PEKANBARU LOKASI RUMAH SAKIT SANTA MARIA PKU",
                    "no_telp_pelapor": "076139161",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN PELANGGAN INGIN MENGAJUKAN PD NAMUN PELANGGAN TIDAK MENGETAHUI ID PEL. PEMILIK: A/N ALEXIUS SUDARMANTO NO KTP 1371031103680005  ALAMAT JL H AGUS SALIM NO- RT-RW- KEL PULAU KAROMAH KEC SUKAJADI KOTA PEKANBARU LOKASI RUMAH SAKIT SANTA MARIA PKU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K3223020100264",
                    "waktu_lapor": "01/02/2023 14:29:13",
                    "waktu_response": "01/02/2023 14:32:36",
                    "waktu_recovery": "01/02/2023 15:39:29",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 4013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINI ",
                    "alamat_pelapor": "JL.PADANG SELATAN  PR.CENDANA MATA AIR  THP.II  BLOK D NO.24  KEL.MT AIR KEC.PADANG SELATAN  KOTA PADANG ",
                    "no_telp_pelapor": "087872416118",
                    "keterangan_pelapor": "TGL 31/01/2023 APP DI BUNGGKAR  DAN DI TGL YANG SAMAM TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI.PTL MINTA SEGERA DISAMBUNG, ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K3223020100266",
                    "waktu_lapor": "01/02/2023 14:31:31",
                    "waktu_response": "01/02/2023 14:32:33",
                    "waktu_recovery": "01/02/2023 15:21:51",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 2958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP SUPRIADI",
                    "alamat_pelapor": "JL - NO - KP KRTOS RT 1 RW 4, DESS SINDANG SARI, PASAR KEMIS, KAB TANGERANG SETEMPAT TOWER ",
                    "no_telp_pelapor": "087885442789",
                    "keterangan_pelapor": "PELANGGAN INGIN MENGAJUKAN PERPANJANGAN PS TERKAIT NO REG ; 5666029003184 , KEPERLUAN TOWER SELAMA 3 HARI DAYA 7700 VA MULAI TGL 2/2/2023 PKL 8 PAGI SD TGL 4/2/23 PELANGGAN INGIN DILAYANI DGN 12 JAM NYALA , PEMOHON AN BP ASEP SUPRIADI NIK ; 3671131011660007  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020101112",
                    "waktu_lapor": "01/02/2023 14:34:55",
                    "waktu_response": "01/02/2023 14:49:11",
                    "waktu_recovery": "01/02/2023 15:12:18",
                    "durasi_response_time": 856,
                    "durasi_recovery_time": 1387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARYO",
                    "alamat_pelapor": "DN KEMUKUS KEL KALIWIRO  RT-2 / RW-2 KEC KALIWIRO KAB WONOSOBO// PERTIGGAN TUGU DOPLAK KALIWIRO ",
                    "no_telp_pelapor": "081275443810",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN. PTL NORMAL SISA 18 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBUMEN"
                },
                {
                    "no_laporan": "K5223020101116",
                    "waktu_lapor": "01/02/2023 14:37:56",
                    "waktu_response": "01/02/2023 15:00:02",
                    "waktu_recovery": "01/02/2023 15:47:32",
                    "durasi_response_time": 1326,
                    "durasi_recovery_time": 2850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmed Alif_",
                    "alamat_pelapor": "PANGEBATAN RT 4 RW 2, JLN LOGAWA , KONTRAKAN ISI 3 PETAK",
                    "no_telp_pelapor": "089665923805",
                    "keterangan_pelapor": "TERKAIT K5423012706841, MOHON TINDAK LANJUT DAN PENYELESAIANNYA. PERGANTIAN APP PRABAYAR KARENA PEREMAJAAN. SESUAI INFO PELANGGAN  MASIH TERDAPAT SISA KWH 40 an KWH PADA (ID METER LAMA 45102432973). YBS MENGINGINKAN AGAR TOKEN TSB DAPAT DIKONVERSI KE APP BARU (ID METER : 32209752479).",
                    "media": "Facebook",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5123020100988",
                    "waktu_lapor": "01/02/2023 14:38:45",
                    "waktu_response": "01/02/2023 14:57:57",
                    "waktu_recovery": "01/02/2023 15:17:27",
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 1170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RANTI",
                    "alamat_pelapor": "JL RAYA TENGAH NO 9  CLUSTER CHELSEA MODERN HOME   RT-8 / RW-12 KEL KP TENGAH KEC KRAMAT JATI JAKTIM /DEKAT MASJID DAN UNIVESITAS 13520",
                    "no_telp_pelapor": "081328225515",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN RENOVASI NIK 3201034806900004 A/N MARTHA FIRANTI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K3223020100271",
                    "waktu_lapor": "01/02/2023 14:38:59",
                    "waktu_response": "01/02/2023 14:55:20",
                    "waktu_recovery": "01/02/2023 15:10:13",
                    "durasi_response_time": 981,
                    "durasi_recovery_time": 893,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA ",
                    "alamat_pelapor": "JL LINTAS BAHAUR KALAWA NO 0 RT 6 RW 0 KEL KALAWA KEC KAHAYAN HILIR KAB PULANG PISAU KALIMANTAN TENGAH . DEPAN GARDU INDUK ",
                    "no_telp_pelapor": "6285753488341",
                    "keterangan_pelapor": "JL LINTAS BAHAUR KALAWA NO 0 RT 6 RW 0 KEL KALAWA KEC KAHAYAN HILIR KAB PULANG PISAU KALIMANTAN TENGAH . DEPAN GARDU INDUK ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PULANG PISAU"
                },
                {
                    "no_laporan": "K5123020100989",
                    "waktu_lapor": "01/02/2023 14:39:22",
                    "waktu_response": "01/02/2023 14:47:01",
                    "waktu_recovery": "01/02/2023 14:52:56",
                    "durasi_response_time": 459,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RASYID ",
                    "alamat_pelapor": "DS KLABANG  NO.0  RT-8  RW-4 KEC KLABANG KAB BONDOWOSO ( JL. RAYA BONDOWOSO  )   ( LOKASI SULIT DILALUI BILA HUJAN ) ",
                    "no_telp_pelapor": "082310633104",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 32106066312 KESULITAN PEMBELIAN TOKEN 100.000,-  DI ( M KIOS / ALFAMART  ) DENGAN KETERANGAN  ( MELEBIHI BATAS APP ) DAN KETERANGAN ''  TIDAK ADA KENDALA PEMBELIAN  ” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 10 KWH . TERIMAKASIH   ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BONDOWOSO"
                },
                {
                    "no_laporan": "K1223020100248",
                    "waktu_lapor": "01/02/2023 14:42:25",
                    "waktu_response": "01/02/2023 15:09:51",
                    "waktu_recovery": "01/02/2023 15:30:06",
                    "durasi_response_time": 1646,
                    "durasi_recovery_time": 1215,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAJA",
                    "alamat_pelapor": "JL MEKATANI BLOK 2 NO.10 RT- / RW- DN II DESA MARENDAL I KEC PATUMBAK KAB DELI SERDANG SUMUT",
                    "no_telp_pelapor": "082364262127",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 2023 = 69350 APP TGL 1/2/2023 = 69155 RUMAH DIHUNI, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K1423020100383",
                    "waktu_lapor": "01/02/2023 14:43:30",
                    "waktu_response": "01/02/2023 15:52:11",
                    "waktu_recovery": "01/02/2023 15:53:38",
                    "durasi_response_time": 4121,
                    "durasi_recovery_time": 87,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA",
                    "alamat_pelapor": "PR NOVEL INDAH II, JL KOMPLEK PERMATA BERLIAN BLOK C NO 3 KEL SEI SAPIH KEC KURANJI KOTA PADANG",
                    "no_telp_pelapor": "08116650146",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 4 BULAN YANG LALU DENGAN NO METER 22121456325 SISA 37 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5123020100998",
                    "waktu_lapor": "01/02/2023 14:47:04",
                    "waktu_response": "01/02/2023 15:39:50",
                    "waktu_recovery": "01/02/2023 16:50:21",
                    "durasi_response_time": 3166,
                    "durasi_recovery_time": 4231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANGKUT PRANGIN -ANGIN ",
                    "alamat_pelapor": "JL PETRANG GG.SEMPAKATA NO 28A RT/RW- KEL KAMPUNG DALAM KEC KABANJAHE KOTA KABANJAHE , DEKAT RUMAH WAKIL BUPATI ",
                    "no_telp_pelapor": "082297550040",
                    "keterangan_pelapor": "TANGGAL  PELANGGAN  TDK MENGETAHUI  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023  PEMBAYARAN TAGIHAN  DIBULAN  FEBRUARI  2023   TELAH DILUNASI VIA INDOMART  . NAMUN PELANGGAN MENGALAMI KESULITAN  PEMBAYARAN  UNTUK TAGIHAN   DIBULAN  JANUARI  2023   PTL MINTA DISAMBUNG KEMBALI/UPDATE ALAMAT.CC.51.FITRIDY ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5123020101032",
                    "waktu_lapor": "01/02/2023 15:01:20",
                    "waktu_response": "01/02/2023 15:40:21",
                    "waktu_recovery": "01/02/2023 16:50:26",
                    "durasi_response_time": 2341,
                    "durasi_recovery_time": 4205,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANGKUT ",
                    "alamat_pelapor": "JL PETRANG GG.SEMPAKATA NO 28A RT/RW- KEL KAMPUNG DALAM KEC KABANJAHE KOTA KABANJAHE , DEKAT RUMAH WAKIL BUPATI ",
                    "no_telp_pelapor": "082297550040",
                    "keterangan_pelapor": "IDPEL 122190086349  TAGIHAN BULAN JAN 2023 PELANGGAN BELUM MERASA PEMBAYARAN , PELANGGAN KONFIRMASI UNTUK PEMBAYARAN TAGIHAN TERSEBUT (INDIKASI DANA TALANGAN) YANG RESMI MELALUI/VIA APA , MOHON BANTUAN KONFIRMASI KE PELANGGAN. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5123020101043",
                    "waktu_lapor": "01/02/2023 15:06:40",
                    "waktu_response": "01/02/2023 15:12:43",
                    "waktu_recovery": "01/02/2023 15:34:44",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 1321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKI ",
                    "alamat_pelapor": "PR MIRAH DELIMA REGENCY BLOK C  NO 18 RT 42 RW 09 JL  MIRAH DELIMA REGENCY KEL  GADUNG  KEC DRIYOREJO  PERUMNAS KOTA BARU  DRIYOREJO  KAB GRESIK  /  DEPAN BALAI   RW  ",
                    "no_telp_pelapor": "082140025542",
                    "keterangan_pelapor": "PELANGGAN  SEBELUMNYA   SDH   ADA  PEMBELIAN PULSA   NAMUN  NO TOKEN  BLM SEMPAT  DIENTRYKAN ( RP  50.000 4463 3460 3015 8251 5154 DAN  ( RP 20.000=0533 3011 2921 4941 5302  ) KRN APP EROR  DAN SAAT INI  SDH ADA PERGANTIAN APP YANG  BARU  DENGAN  NOMETER YANG LAMA  ( 14007451884 ) DAN  NOMETER YANG  BARU  50001857353",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5123020101055",
                    "waktu_lapor": "01/02/2023 15:13:21",
                    "waktu_response": "01/02/2023 15:18:07",
                    "waktu_recovery": "01/02/2023 16:01:23",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 2596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "JL RAYA JEMURSARI NO 140 RT 001 RW 007 KEL JEMUR WONOSARI KEC WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085334200241",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100196, PELANGGAN MINTA INFO PENYEBAB  BANYAK RUMAH PADAM  TGL 01/02/2023 PUKUL  07.40-07.56  /INFO PELANGGAN ADA TRAFO DEKAT BCA JEMURSARI MUNGKIN DARI SANA DIPERBAIKI ATAU SEPERTI APA PELANGGAN MINTA KEPASTIAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K1223020100270",
                    "waktu_lapor": "01/02/2023 15:16:24",
                    "waktu_response": "01/02/2023 16:24:30",
                    "waktu_recovery": "01/02/2023 17:41:51",
                    "durasi_response_time": 4086,
                    "durasi_recovery_time": 4641,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIS",
                    "alamat_pelapor": "JL SETIA TJ.GUSTA NO 24 F KEL TANJUNG KUSTA KEC MEDAN HELVETIA KOTA MEDAN ACUAN DEKAT MESJID AL HASANAH",
                    "no_telp_pelapor": "0618448791",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASANNYA PELANGGAN DENGAN ID PEL 120110208450 DAN 128030055498 SUDAH MELENGKAPI SYARAT UNTUK UBAH TARIF KE BISNIS DAN SUDAH MENGAJUKAN LANGSUNG KE ULP HELVETIA PADA TANGGAL 19 DAN 26 DESEMBER DAN PERTUGAS YANG MENERIMA  BERKAS BERNAMA DWITA SIREGAR NAMUN SAMPAI SEKARANG BELUM TEREALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K3223020100288",
                    "waktu_lapor": "01/02/2023 15:16:26",
                    "waktu_response": "01/02/2023 17:14:58",
                    "waktu_recovery": "01/02/2023 17:26:31",
                    "durasi_response_time": 7112,
                    "durasi_recovery_time": 693,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HADIMAN ",
                    "alamat_pelapor": "FAKULTAS TEHNIK GOWA JL MALINO NO 8 RT .-/- KEL.ROMANG LOMPOA KEC.BONTO MARANNU KAB GOWA ",
                    "no_telp_pelapor": "81244994791",
                    "keterangan_pelapor": "KELUHAN BERULANG : K3223020100204, 27 JAN 32   TUNG. REK. BULAN REK 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K1223020100272",
                    "waktu_lapor": "01/02/2023 15:16:45",
                    "waktu_response": "01/02/2023 16:24:17",
                    "waktu_recovery": "01/02/2023 17:41:44",
                    "durasi_response_time": 4052,
                    "durasi_recovery_time": 4647,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIS",
                    "alamat_pelapor": "JL KARYA CILINCING NO.31 KEL KARANG BEROMBAK KEC MEDAN BARAT KOTA MEDAN ACUAN DEKAT MESJID ALFAJAR ",
                    "no_telp_pelapor": "0618448791",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASANNYA PELANGGAN DENGAN ID PEL 120110408420 DAN 120110020132 SUDAH MELENGKAPI SYARAT UNTUK UBAH TARIF BISNIS DAN SUDAH MENGAJUKAN LANGSUNG KE ULP HELVETIA PADA TANGGAL 19 DAN 26 DESEMBER DAN PERTUGAS YANG MENERIMA  BERKAS BERNAMA DWITA SIREGAR NAMUN SAMPAI SEKARANG BELUM TEREALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5223020101199",
                    "waktu_lapor": "01/02/2023 15:18:35",
                    "waktu_response": "01/02/2023 15:25:21",
                    "waktu_recovery": "01/02/2023 15:39:29",
                    "durasi_response_time": 406,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE MACHRONI",
                    "alamat_pelapor": "JL KEDAUNG BARU RT.03/05, KEDAUNG BARU, NEGLASARI, KOTA TANGERANG, BANTEN",
                    "no_telp_pelapor": "085326880883",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB MELALUI PLN MOBILE TARIF/DAYA (B2/10600VA) NO REGISTER 5666011285990 BP LUNAS PADA TANGGAL (25/01/2023)  PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5123020101070",
                    "waktu_lapor": "01/02/2023 15:20:54",
                    "waktu_response": "01/02/2023 15:48:46",
                    "waktu_recovery": "01/02/2023 16:24:38",
                    "durasi_response_time": 1672,
                    "durasi_recovery_time": 2152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "TANGGAL 27/01/2023  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA MOBUIL BANKING BCA PTL MINTA DISAMBUNG KEMBALI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101074",
                    "waktu_lapor": "01/02/2023 15:22:45",
                    "waktu_response": "01/02/2023 15:48:58",
                    "waktu_recovery": "01/02/2023 16:24:47",
                    "durasi_response_time": 1573,
                    "durasi_recovery_time": 2149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT TERKAIT REKEING JANUARI 2023 ID PEL 141000244551 MELONJAK, RUMAH KOSONG SEJAK JUNI 2022, PETUGAS CARTER  TIDAK TAHU DATANG ATAU TIDAK, APP METER MUDAH DI JANGKAU, SAAT INI PELANGGAN TIDAK DAPAT MENYAMPAIKAN STAND AKHIR KARENA APP METER DI BAWAH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5223020101226",
                    "waktu_lapor": "01/02/2023 15:29:26",
                    "waktu_response": "01/02/2023 15:29:49",
                    "waktu_recovery": "01/02/2023 15:49:05",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 1156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBNU/ibnu_arfan_13 ",
                    "alamat_pelapor": "JL JERAN GG H BONKENG RT 3 RW 5 NO 39 KELURAHAN JATILUHUR KECAMATAN JATI ASIH BEKASI KOTA",
                    "no_telp_pelapor": "083140813076",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERDAPAT PERGANTIAN NOMOR METER 14005227872 PTL NORMAL, SISA KWH 13.94",
                    "media": "Instagram",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020101090",
                    "waktu_lapor": "01/02/2023 15:30:15",
                    "waktu_response": "01/02/2023 15:31:39",
                    "waktu_recovery": "01/02/2023 15:40:58",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI ",
                    "alamat_pelapor": "JL - PR GRAHA SANTOSO REGENCY BLOK A NO. 5 RT 1 RW 4 KEL RUNGKUT KEC RUNGKUT KOTA SURABAYA / DEKAT STIKOM ",
                    "no_telp_pelapor": "081230778838",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT  PELANGGAN INGIN PENGAJUAN PB PROMO SUPER EVERYDAY TARIF R3 DAYA 7700VA  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020101229",
                    "waktu_lapor": "01/02/2023 15:31:08",
                    "waktu_response": "01/02/2023 15:54:29",
                    "waktu_recovery": "01/02/2023 17:22:06",
                    "durasi_response_time": 1401,
                    "durasi_recovery_time": 5257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBARI ",
                    "alamat_pelapor": "JL. JOMBANG RAYA GG SUKUN RT2 RW6 NO. 33 KEL. PONDOK KACANG TIMUR  KEC. PONDOK AREN TANGSEL",
                    "no_telp_pelapor": "6285591243866",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP.  PELANGGAN MERAGUKAN BEROPERASINYA APP. YBS MEMBANDINGKAN DENGAN TETANGGA TANPA AC JARANG MENGGUNAKAN TV DAN KETIKA PEMAKAIAN 1 LAMPU INDIKATOR BERKEDIP 10X.  STAND APP TGL 01/02/23 = 02044, 9",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020101233",
                    "waktu_lapor": "01/02/2023 15:36:48",
                    "waktu_response": "01/02/2023 15:47:55",
                    "waktu_recovery": "01/02/2023 17:08:04",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 4809,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TARI/tarimulyani29 ",
                    "alamat_pelapor": "KP.GEDONG RT 01 RW 10 NO 49. BOJONGGEDE BOGOR",
                    "no_telp_pelapor": "081991650454",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN TERKAIT 720 JAM NYALA. PTL TIDAK PADAM DENGAN SISA KWH 20.93. ",
                    "media": "Instagram",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K3223020100302",
                    "waktu_lapor": "01/02/2023 15:38:37",
                    "waktu_response": "01/02/2023 15:40:57",
                    "waktu_recovery": "01/02/2023 16:48:25",
                    "durasi_response_time": 140,
                    "durasi_recovery_time": 4048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOSEPH",
                    "alamat_pelapor": "JL /GG PANORAMA KP PINTU AIR  NO.22   RT-2 / RW-4 DS WALUYA KEC CIKARANG UTARA KAB BEKASI",
                    "no_telp_pelapor": "6285716887531",
                    "keterangan_pelapor": "GAGAL BELI TOKEN PTL NYALA SISA 10 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5123020101114",
                    "waktu_lapor": "01/02/2023 15:42:46",
                    "waktu_response": "01/02/2023 15:56:31",
                    "waktu_recovery": "01/02/2023 16:31:23",
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 2092,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO",
                    "alamat_pelapor": "JL- PR  CLUSTER HOUSTON  BLOK O NO.1 RT- RW- KEL BANJAR AGUNG  KEC CIPOCOK JAYA KOTA SERANG / RUMAH PERTAMA , DEKAT POS SATPAM  ",
                    "no_telp_pelapor": "081317516121",
                    "keterangan_pelapor": "MOHON KONFIRMASI KE PELANGGAN . PELANGGAN PERMOHONAN PB SUPER EVERYDAY (MOBIL LISTRIK) DAYA 7700VA . PELANGGAN SUDAH MEMILIKI HOME CHARGING (NAMUN BELUM TERPASANG). PELANGGAN MENERIMA INFO DARI EV CHARGING PLN GROUP (A.N SURI , NM TELEPON 085781000740). LOKASI DIMINTA APP METER TERPASANG TERLEBIH DAHULU TERKAIT  :  G5123012500916 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5223020101244",
                    "waktu_lapor": "01/02/2023 15:44:41",
                    "waktu_response": "01/02/2023 15:53:23",
                    "waktu_recovery": "01/02/2023 15:54:49",
                    "durasi_response_time": 522,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL RAYA PATI GABUT KM 4 DUKUH GEMPOL DESA GEMPOLSARI, KEC GABUT, KAB PATI // WARUNG MAKAN QUROTA SPESIAL BELUT",
                    "no_telp_pelapor": "081331539597",
                    "keterangan_pelapor": "TANGGAL 1/2/2023 TUNGGAKAN REKENING JANUARI 2023. BERIKUT BK DAN REKENING BERJALAN JANUARI 2023 TELAH DILUNASI VIA ALFAMART. MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5123020101126",
                    "waktu_lapor": "01/02/2023 15:48:18",
                    "waktu_response": "01/02/2023 15:51:30",
                    "waktu_recovery": "01/02/2023 16:00:06",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA ",
                    "alamat_pelapor": "PR PONDOK CANDRA CLUSTER JASMINE PARK JL MELON TENGAH NO 66 KEL TAMBAKREJO KEC WARU KAB SIDOARJO :: DARI POS SECURITY LURUS , LOKASI KANAN JALAN ",
                    "no_telp_pelapor": "0318793207",
                    "keterangan_pelapor": "NO LAPOR : K5123011901282, PELANGGAN PENGAJUAN PINDAH APP TGL 19/01/2023, SYARAT SUDAH LENGKAP, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN PADA TGL 30/01/2023 DENGAN NOMINAL RP 344.000, DENGAN NO REGISTER : 5114333025017, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020101261",
                    "waktu_lapor": "01/02/2023 15:53:11",
                    "waktu_response": "01/02/2023 16:01:58",
                    "waktu_recovery": "01/02/2023 17:56:30",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 6872,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL LATSITARDA KEL KAMBU KEC KAMBU, KOTA KENDARI, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082246792795",
                    "keterangan_pelapor": "TGL 07/11/2022 PROSES PB (R1MT / 900 VA) MELALUI LOKET PLN DENGAN KODE BOOKING 8875540003980804. TGL 07/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. PADA STATUS AP2T TERTERA PEMBAYARAN. TERKAIT LAPORAN K5223011701360 SUDAH DIKONFIRMASI  PETUGAS MENUNGGU KETERSEDIAAN KABEL. PELANGGAN MINTA SEGERA DIREALISASIKAN.",
                    "media": "Email",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K1423020100417",
                    "waktu_lapor": "01/02/2023 15:55:26",
                    "waktu_response": "01/02/2023 15:59:35",
                    "waktu_recovery": "01/02/2023 16:02:35",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 180,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DESMANTORO",
                    "alamat_pelapor": "JL. GADINGREJO NO. - RT 01 RW 06 KEL. GADINGREJO KEC. GADING REJO KAB. PRINGSEWU PROVINSI LAMPUNG",
                    "no_telp_pelapor": "085377278867",
                    "keterangan_pelapor": "TGL 16/01/23 PROSES PB (B1T/4400 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 172509912301164773 DAN NO KODE PEMBAYARAN 1725012100814. TGL 17/01/23 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5123020101139",
                    "waktu_lapor": "01/02/2023 15:55:58",
                    "waktu_response": "01/02/2023 16:05:46",
                    "waktu_recovery": "01/02/2023 18:20:55",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 8109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SUTRISNO",
                    "alamat_pelapor": "JL. SIDOKAPASAN GG. V NO.3C, KEL SIDODADI, KEC SIMOKERTO, KOTA SURABAYA, JAWA TIMUR",
                    "no_telp_pelapor": "085100951345",
                    "keterangan_pelapor": "TERKAIT NO.LAPOR K5123013100416, PELANGGAN PENDAFTARAN PB  R1MT 900 NO REGISTER 5110412029207 DAN NO AGENDA 511049912301241947 BP LUNAS PADA TGL 24/01/2023  , NAMUN HINGGA SAAT INI BELUM REALISASI (INFO DARI PELANGGAN SAMPAI DENGAN SAAT INI MASIH BELUM ADA KONFIRMASI DARI PETUGAS)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5223020101271",
                    "waktu_lapor": "01/02/2023 15:59:52",
                    "waktu_response": "01/02/2023 16:07:30",
                    "waktu_recovery": "01/02/2023 16:43:34",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 2164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIFIN",
                    "alamat_pelapor": "JL GROGOL NO 80 KEL GROGOL KEC GROGOL KAB SUKOHARJO JATENG >> LOKASI RUKO TRANSVISION, DEPAN KANTOR KEC GROGOL",
                    "no_telp_pelapor": "0271728581",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN KWH METER TELAH DILAKUKAN PEMUTUSAN PENYAMBUNGAN (TUSBUNG) DIKARENAKAN BELUM MELAKUKAN PEMBAYARAN SELAMA 3 BULAN. SAAT INI PELANGGAN AKAN MELAKUKAN PEMBAYARAN REKENING NAMUN PELANGGAN TIDAK MENGETAHUI ID PEL, PELANGGAN JUGA MENGHENDAKI PTL DISAMBUNG SESUAI KETENTUAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATENG )"
                },
                {
                    "no_laporan": "K5123020101148",
                    "waktu_lapor": "01/02/2023 16:00:35",
                    "waktu_response": "01/02/2023 16:03:01",
                    "waktu_recovery": "01/02/2023 16:09:57",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AIMIN ",
                    "alamat_pelapor": "JLN L. MANGKURAT BLOK E  NO 41 RT 35 RW 0 KEL PELITA KEC SAMARINDA ILIR KOTA SAMARINDA /SEBELUM LAPANGAN PESAWAT",
                    "no_telp_pelapor": "082255142915",
                    "keterangan_pelapor": "TANGGAL  30/01/2023  PTL DIPUTUS SEMENTARA  (APP DICABUT) DAN TANGGAL 29/01/2023 TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI , PTL MINTA SEGERA DISAMBUNG. TERKAIT K5123013000214  BELUM DITANGANI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5223020101277",
                    "waktu_lapor": "01/02/2023 16:02:21",
                    "waktu_response": "01/02/2023 16:48:41",
                    "waktu_recovery": "01/02/2023 16:57:23",
                    "durasi_response_time": 2780,
                    "durasi_recovery_time": 522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE ",
                    "alamat_pelapor": "JL JANGKANG KIDUL PENGASIH NO - RT 47 RW 23 KEL GEDANGAN KEC SENTOLO KAB KULONPROGO // LOKASI 2 KM METER DARI PASAR BAWES",
                    "no_telp_pelapor": "081225150809",
                    "keterangan_pelapor": "LAPOR ULANG TERKAIT NO LAPOR K5223013101189\\nMOHON BANTUAN DAN INFORMASI KEPADA PELANGGAN. BAHWA PELANGGAN SUDAH MELAKUKAN REGISTRASI DI UNIT NAMUN BELUM ADA NO REGISTRASI DARI PETUGAS UNTUK PROSES PEMBAYARAN DAN PEMASANGANNYA. PELANGGAN MENGINGINKAN INFORMASI TERKAIT HAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5123020101153",
                    "waktu_lapor": "01/02/2023 16:02:42",
                    "waktu_response": "01/02/2023 16:15:07",
                    "waktu_recovery": "01/02/2023 16:48:36",
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 2009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "JL MAYOR ABDUR RAHMAN RT 3 RW 10 KEL KOTAKALER KEC SUMEDANG UTARA KAB SUMEDANG JABAR , LOKASI SPBU",
                    "no_telp_pelapor": "081321011110",
                    "keterangan_pelapor": "TERKAIT NO.LAPOR K5123011900832, PADA BULAN SEPTEMBER 2022 PELANGGAN SUDAH PENGAJUAN SURAT PERMOHON UNTUK PROSES PB PLTS, SUDAH DISURVEY OLEH PETUGAS PLN NAMUN BELUM ADA INFORMASI TERKAIT DISETUJUI ATAU TIDAK PERMOHONAN TERSEBUT, MOHON KONFIRMASI DAN PENJELASAN KE PELANGGAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMEDANG KOTA"
                },
                {
                    "no_laporan": "K1223020100305",
                    "waktu_lapor": "01/02/2023 16:08:44",
                    "waktu_response": "01/02/2023 16:25:21",
                    "waktu_recovery": "01/02/2023 21:49:09",
                    "durasi_response_time": 997,
                    "durasi_recovery_time": 19428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DESRI",
                    "alamat_pelapor": "JL KARTAMA NO.3 RT06 RW 05  GG BERSAMA KEL MAHARATU KEC MARPOYAN DAMAI PEKANBARU RIAU\\n ACUAN : SEBRANG KANTOR LURAH ",
                    "no_telp_pelapor": "081350005568",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 156.12 KWH \\n NO TOKEN : 7340 3726 5705 2618 4827",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K1423020100431",
                    "waktu_lapor": "01/02/2023 16:10:55",
                    "waktu_response": "01/02/2023 16:12:34",
                    "waktu_recovery": "01/02/2023 21:47:49",
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 20115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL. PERSATUAN GG. MUSHOLA NO. 0 RT 5 RW 8 KP MARUGA KEL.SIASAR KEC. SERPONG KOTA TANGERANG SELATAN DIDEKAT LOOK AN LOOK",
                    "no_telp_pelapor": "628567775523",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100260, MOHON BANTUAN LAYANAN, PROSES GESER  APP UNTUK ID PEL 14436711635 DIKARENAKAN RENOVASI BANGUNAN. DENGAN DATA PEMILIK PERSIL : NAMA : EMPUD SAEPUDIN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K3223020100322",
                    "waktu_lapor": "01/02/2023 16:14:42",
                    "waktu_response": "01/02/2023 16:16:01",
                    "waktu_recovery": "01/02/2023 20:16:58",
                    "durasi_response_time": 79,
                    "durasi_recovery_time": 14457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JL PARADISE RASAMALA 2 PR NIRWANA SERPONG A CLUSTER RASAMALA BLOK I 3 NO 68 KEL BAKTI JAYA KEC SETU KOTA TANGERANG SELATAN, DIDEKAT PERUMAHAN BUKIT DAGO",
                    "no_telp_pelapor": "6285817718350",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DGN NO METER 14046302841 (PTL NYALA) SISA PULSA 89.58 KWH, TERTERA KET : SILAHKAN KIRIM DIL PREPAID !!!",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K1223020100310",
                    "waktu_lapor": "01/02/2023 16:15:44",
                    "waktu_response": "01/02/2023 16:28:30",
                    "waktu_recovery": "01/02/2023 17:22:03",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 3213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIA",
                    "alamat_pelapor": "JL BANTU BELAH 2 PERUM ALYA RESIDENCE NO 9  RT 0 RW 0 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN ",
                    "no_telp_pelapor": "081370937374",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100095, MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA POSISI APP TERLALU DIDALAM PERSIL MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. MOHON UNTUK MENGHUBUNGI KE NO TELP (081315036330) PELANGGAN PERNAH LAPOR DENGAN NO : K5423012202926, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. / INFO PELANGGAN SUDAH MELAPOR SEMINGGU LALU BELUM DI TANGANI CC.12.IVAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020101305",
                    "waktu_lapor": "01/02/2023 16:16:03",
                    "waktu_response": "01/02/2023 16:20:56",
                    "waktu_recovery": "01/02/2023 17:09:20",
                    "durasi_response_time": 293,
                    "durasi_recovery_time": 2904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUADI",
                    "alamat_pelapor": "JL RAYA SPG RT 5 RW 9 NO -- KEL LUBANG BUAYA KEC CIPAYUNG  JAKTIM DKI JAKARTA // DEKAT SMP 81 ",
                    "no_telp_pelapor": "02184995952",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN KONFIRMASI PELANGGAN MENDAPATKAN TELP DARI NOMOR 84977814. SEBELUMNYA PELANGGAN MENGAJUKAN PERMOHONAN PASANG BARU MELALUI PENGAWAS KANTOR PLN SETEMPAT DAYA 1125000. MOHON PELANGGAN DIKONFIRMASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100311",
                    "waktu_lapor": "01/02/2023 16:16:32",
                    "waktu_response": "01/02/2023 19:17:18",
                    "waktu_recovery": "01/02/2023 19:27:52",
                    "durasi_response_time": 10846,
                    "durasi_recovery_time": 634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI",
                    "alamat_pelapor": "JL KESEHATAN NO.11 RT 001/ RW 007 KEL KAMPUNG BANDAR KEC SENAPELAN KOTA PEKANBARU RIAU ACUAN-",
                    "no_telp_pelapor": "076124888",
                    "keterangan_pelapor": "MOHON INFOR MASI DAN PENJELASANYA PELANGGAN DENGAN ID PEL  181110992479 DILAKUKAN PERGANTIAN METERAN DARI PASKA KE LPB TERKAIT TUSBUNG TAGIHAN SUDAH DILUNASI DAN PETUGAS AKAN MEREALISASIKAN KE LPB. NAMUN PELANGGAN KEBERATAN DAN MENGINGINKAN DI PASKABAYAR TERKAIT LAPORAN SEBELUMNYA K1223013100226",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K1423020100439",
                    "waktu_lapor": "01/02/2023 16:16:36",
                    "waktu_response": "01/02/2023 16:52:44",
                    "waktu_recovery": "02/02/2023 09:39:01",
                    "durasi_response_time": 2168,
                    "durasi_recovery_time": 60377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EMILIA",
                    "alamat_pelapor": "JL.BETAWI RAYA KOMP  GRIYA KENCANA INDAH TAHAP III BLOK.I NO.10 RT.68 RW.012 KEL.LEBUNG GAJAH KEC.SEMATANG BORANG , PALEMBANG DIDEKAT MASJID AL YUSRO / DIDEKAT RS CHARITAS",
                    "no_telp_pelapor": "082178077059",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI , INFO PELANGGAN SEBELUMNYA DILAKUKAN PEMUTUSAN RAMPUNG DAN DILAKUKAN PROSES MIGRASI OLEH PETUGAS , PELANGGAN BERSEDIA DAN  TELAH MEMBAYAR SENILAI RP.20.000,- KELOKET PLN NAMUN TIDAK DIBERIKAN KODE PEMBAYARAN. PELANGGAN INGIN SEGERA PROSES MIGRASI DIREALIASI HARI INI. ID PEL : 141102478106",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K1423020100440",
                    "waktu_lapor": "01/02/2023 16:16:35",
                    "waktu_response": "01/02/2023 16:24:10",
                    "waktu_recovery": "01/02/2023 17:15:25",
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 3075,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101183",
                    "waktu_lapor": "01/02/2023 16:17:47",
                    "waktu_response": "01/02/2023 16:20:41",
                    "waktu_recovery": "01/02/2023 19:11:18",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 10237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SHOLEH",
                    "alamat_pelapor": "JL- PR WATU BESI RAYA BLOK U NO 14   RT-4 / RW-7 KEL KARANG DUREN KEC PAKIS AJI KOTA MALANG )DKT MUSHOLA)",
                    "no_telp_pelapor": "082139267680",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 14046459427 KESULITAN PEMBELIAN TOKEN DI (INDOMARET) DENGAN KETERANGAN (BELUM VERIFIKASI) DAN KETERANGAN “KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 104 KWH. BELUM ADA PERGANTIAN KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020101187",
                    "waktu_lapor": "01/02/2023 16:18:22",
                    "waktu_response": "01/02/2023 16:24:22",
                    "waktu_recovery": "01/02/2023 17:15:31",
                    "durasi_response_time": 360,
                    "durasi_recovery_time": 3069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5123020100935 PELANGGAN SUDAH DIHUBUNGI OLEH UNIT TERKAIT BAHWA DISARANKAN UNTUK MENGAJUKAN MIGRASI, NAMUN PELANGGAN TIDAK BERKENAN DAN MENGHENDAKI DISAMBUNG TETAP MENGGUNAKAN APP PASCABAYAR. MOHON BANTUAN TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K3223020100324",
                    "waktu_lapor": "01/02/2023 16:19:03",
                    "waktu_response": "01/02/2023 16:50:27",
                    "waktu_recovery": "01/02/2023 21:33:52",
                    "durasi_response_time": 1884,
                    "durasi_recovery_time": 17005,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHARUDIN",
                    "alamat_pelapor": "JL MASJID BAITURRAHMAN KEL BIRING ROMANG KEC MANGGALA KOTA MAKASSAR PROV SULAWESI SELATAN ACUAN: DEKAT GEREJA ",
                    "no_telp_pelapor": "85342281356",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PB R1MT 900 VA TGL 20/1/2023 DENGAN NO REG: 3211112060350, TGL 20/1/2023 TELAH MELAKUKAN PEMBAYARAN UNTUK BP DAN STROM AWAL, NAMUN HINGGA TGL 1/2/2023 BELUM ADA REALISASI PENYAMBUNGAN DARI PETUGAS\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5123020101189",
                    "waktu_lapor": "01/02/2023 16:19:05",
                    "waktu_response": "01/02/2023 16:35:15",
                    "waktu_recovery": "01/02/2023 17:13:17",
                    "durasi_response_time": 970,
                    "durasi_recovery_time": 2282,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUDAKIR ",
                    "alamat_pelapor": "DN MOR OLOH DS REK KEREK RT-3 RW-4  JL- NO- KEC PALENGGAAN KAB PAMEKASAN / DEKAT MASJID AL HIDAYAH  ",
                    "no_telp_pelapor": "082335980980",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 16 KWH, TIDAK ADA PEMBAHARUAN KWH METER , NO TOKEN  : 4415 3437 5057 8662 9330, LAPORAN SEBELUMNYA K5123020100395",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K1423020100445",
                    "waktu_lapor": "01/02/2023 16:23:55",
                    "waktu_response": "01/02/2023 16:52:56",
                    "waktu_recovery": "02/02/2023 09:39:08",
                    "durasi_response_time": 1741,
                    "durasi_recovery_time": 60372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENNI MARYANTI ",
                    "alamat_pelapor": "JL LUBUK KAWAH NO 166 RT-62 / RW-13  KEL KEBUN BUNGA KEC SUKARAME KOTA PALEMBANG / DEKAT PEMBANGUNAN",
                    "no_telp_pelapor": "085273208837",
                    "keterangan_pelapor": "MOHON PERIKSA APP, INFO PELANGGAN SISA KWH PADA APP TIDAK BERKURANG SEJAK 10 HARI YANG LALU SISA KWH: 65.65 KWH DENGAN NO.METER 56505608788",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5223020101316",
                    "waktu_lapor": "01/02/2023 16:24:03",
                    "waktu_response": "01/02/2023 16:26:12",
                    "waktu_recovery": "01/02/2023 16:26:53",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 41,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DAINO ",
                    "alamat_pelapor": "DS SUKA MAJU RT 7 RW 2 KEC TAPUNG HILIR KAB KAMPAR PROV RIAU",
                    "no_telp_pelapor": "082283267297",
                    "keterangan_pelapor": "TERKAIT LAPORAN NO. K5423010805781. MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGANAN SEMENTARA DAYA (R1MT / 900 VA) DIKARENAKAN AKAN PINDAH LOKASI UNTUK 12 BULAN. DENGAN NO. KTP PEMILIK 1401110704720003 AN. DAINO. PEMOHON MENGAKU SEBAGAI (PEMILIK), => PELANGGAN INGIN MEMBATALKAN PERMOHONANNYA KARENA TETAP INGIN MENGGUNAKAN LISTRIK DAN BERLANGGAN PLN",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K1423020100451",
                    "waktu_lapor": "01/02/2023 16:31:23",
                    "waktu_response": "01/02/2023 19:36:35",
                    "waktu_recovery": "01/02/2023 22:38:14",
                    "durasi_response_time": 11112,
                    "durasi_recovery_time": 10899,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASMADI ",
                    "alamat_pelapor": "KOMP LINDUNG INDAH BLOK.C RT.17 KEC.SUNGAI GELAM KAB.MUARO JAMBI ",
                    "no_telp_pelapor": "081366324979",
                    "keterangan_pelapor": "TGL 30/1/23 TUNGGAKAN REK JAN 23  BERIKUT BK,   TELAH DILUNASI VIA MBANKING BRI. PTL MINTA SEGERA DISAMBUNG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K1423020100452",
                    "waktu_lapor": "01/02/2023 16:36:09",
                    "waktu_response": "01/02/2023 17:10:46",
                    "waktu_recovery": "01/02/2023 17:27:31",
                    "durasi_response_time": 2077,
                    "durasi_recovery_time": 1005,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ASTA",
                    "alamat_pelapor": "DN TALANG ES  RT-2 / RW-4 KEL. TALANG ES KAB. KARANG ANYAR PROV LAMPUNG. ",
                    "no_telp_pelapor": "02150850300",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23 = 2440, ST AK REK FEB 23 = 2567, ST APP TGL 01/02/2023  = 2440 . REK BELUM DILUNASI PELANGGAN MENUNGGU KOREKSI. RUMAH TIDAK DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K5123020101226",
                    "waktu_lapor": "01/02/2023 16:40:41",
                    "waktu_response": "01/02/2023 17:14:03",
                    "waktu_recovery": "01/02/2023 19:55:35",
                    "durasi_response_time": 2002,
                    "durasi_recovery_time": 9692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "JLN RAYA KRESEK RAYA GANG KERJASAMA NO.12  RT 1 RW 3 KEL DURI KOSAMBI KEC CENGKARENG JAKARTA BARAT-\\nACUAN LOKASI : DI BELAKANG LAUNDRY ",
                    "no_telp_pelapor": "08111475187",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TAHUN LALU , PELANGGAN MENDAPAT SURAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI , PTL NYALA, NO.METER: 32181613772 , TERKAIT NO LAPOR K5422111102261 DAN K5422112603992 SAMPAI SAAT INI BELUM ADA TINDAKLANJUT, MOHON BANTUAN TINDAKLANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5223020101360",
                    "waktu_lapor": "01/02/2023 16:44:23",
                    "waktu_response": "01/02/2023 16:50:57",
                    "waktu_recovery": "01/02/2023 16:57:43",
                    "durasi_response_time": 394,
                    "durasi_recovery_time": 406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRASOJO/ghisikprasojo",
                    "alamat_pelapor": "PERUMAHAN BUMI PROGO SEJAHTERA BLOK A-111 KELURAHAN MARGOSARI KECAMATAN PENGASIH KABUPATEN KULONPROGO DIY",
                    "no_telp_pelapor": "08976410692",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI ANTONY WIJAYA A.111 MENJADI GHISIK SETYO PRASOJO. DENGAN NO. KTP PEMILIK 3278032501920003 AN. Ghisik Setyo Prasojo  DAN NPWP PEMILIK 719080988425000 PEMOHON MENGAKU SEBAGAI (PEMILIK).",
                    "media": "Instagram",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5223020101363",
                    "waktu_lapor": "01/02/2023 16:44:46",
                    "waktu_response": "01/02/2023 16:45:28",
                    "waktu_recovery": "01/02/2023 17:42:43",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 3435,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMMAR",
                    "alamat_pelapor": "RUKO ELEMENT, JL. JALUR SUTERA, RT.002/RW.006, PAKUALAM, SERPONG UTARA, SOUTH TANGERANG CITY, BANTEN 15143",
                    "no_telp_pelapor": "087878332394",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN. PELANGGAN MENGINGINKAN DIKIRIM INVOICE BULAN JANUARI 2022 SAMPAI DENGAN DESEMBER 2022 UNTUK KEPERLUAN REKAP DATA FINANCE KE ALAMAT EMAIL  ammar.diab@swiftsolutions.id",
                    "media": "Email",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101239",
                    "waktu_lapor": "01/02/2023 16:45:23",
                    "waktu_response": "01/02/2023 16:46:35",
                    "waktu_recovery": "01/02/2023 21:54:45",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 18490,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL ",
                    "alamat_pelapor": "JL H.JAMAT GG JATI INDAH 1 NO.6 RT-3 / RW-5 KEL BUARAN KEC SERPONG KOTA TANGERANG SELATAN DEKAT MAKAM KP JATI ",
                    "no_telp_pelapor": "08118300072",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PENGGANTIAN APP DENGAN SISA TOKEN= 120.13 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 56223252372",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K3223020100345",
                    "waktu_lapor": "01/02/2023 16:49:47",
                    "waktu_response": "01/02/2023 16:54:29",
                    "waktu_recovery": "01/02/2023 18:07:06",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 4357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANA SORAYA",
                    "alamat_pelapor": "JL CUMI CUMI   NO 29  KEL  MALIMONGAN BARU KEC BONTOALA  KOTA MAKASSAR  SETEMPAT TUKANG CUKUR MADURA ",
                    "no_telp_pelapor": "85255555548",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR TIANG DIKARENAKAN SEDANG RENOVASI RUMAH / PEMOHON SEBAGAI  PEMILIK PERSIL DENGAN NO ID PEL 321102346341 PEMOHON MENGAKU YANG DIKUASAKAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5223020101377",
                    "waktu_lapor": "01/02/2023 16:55:33",
                    "waktu_response": "01/02/2023 17:16:11",
                    "waktu_recovery": "01/02/2023 18:20:32",
                    "durasi_response_time": 1238,
                    "durasi_recovery_time": 3861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. DEDE SYAHROJI",
                    "alamat_pelapor": " JLN NIAGA RAYA JABABEKA 2 KEL PASIR SARI KEC CIKARANG SELATAN KAB BEKASI 17532 INDOMARET KOREM 051",
                    "no_telp_pelapor": "087884777830",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK JANUARI 2023. ST AW 16615, ST AK 26337, ST BERDASARKAN ANGKA ACMT JANUARI/2023 = 16615. REK (SUDAH DILUNASI). (KWH MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN, TIDAK BERPAGAR, RUMAH DIHUNI). ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K1623020100005",
                    "waktu_lapor": "01/02/2023 16:58:40",
                    "waktu_response": "01/02/2023 17:07:27",
                    "waktu_recovery": "01/02/2023 17:09:46",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUTANTO",
                    "alamat_pelapor": "DS AIR BELO",
                    "no_telp_pelapor": "081367674561",
                    "keterangan_pelapor": "MAU RENOVASI RUMAH, MOHON DI DAFTARKAN PERGESERAN KWH SEMENTARA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K1223020100337",
                    "waktu_lapor": "01/02/2023 17:00:17",
                    "waktu_response": "01/02/2023 19:03:46",
                    "waktu_recovery": "01/02/2023 19:15:29",
                    "durasi_response_time": 7409,
                    "durasi_recovery_time": 703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LIZTI",
                    "alamat_pelapor": "JL PERSAMAAN G.RAHMAD NO 16 KEL STI TEJO 2 KEC MEDAN AMPLAS KOTA MEDAN ACUAN BELAKANG KANTOR BPN ",
                    "no_telp_pelapor": "085270099004",
                    "keterangan_pelapor": "MOHON INFORMASI PELANGAN DENGAN ID PEL 120030095024 UNTUK TAGIHAN BULAN FEB 23 STAND AK = 62798 APP TGL 01/02/23=63369.  PADA DATA ACMT STAND BACA : 53196 SEHINGGA PELANGGAN DIKENAKAN REK MINIMUN SAJA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5223020101390",
                    "waktu_lapor": "01/02/2023 17:02:28",
                    "waktu_response": "01/02/2023 17:07:10",
                    "waktu_recovery": "01/02/2023 17:26:36",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 1166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAYU",
                    "alamat_pelapor": "TANIRAN KUBAH, NO.21, RT.1/RW.1, TANIRAN KUBAH, KEC. ANGKINANG  KAB. HULU SUNGAI SELATAN, ANGKINANG, KALIMANTAN SELATAN 71291 (SEBERANG MAKAM DATU TANIRAN),",
                    "no_telp_pelapor": "082329728385",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN, SISA KWH 17,46. NOMOR TOKEN YANG DIMASUKKAN SUDAH SESUAI, PEMBELIAN TGL 03/11/2022 37837317360812861199. DARI DATA P2APST TERDAPAT PERUBAHAN NOMER METER DARI 14041554222 MENJADI 45101911472",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KANDANGAN"
                },
                {
                    "no_laporan": "K1223020100343",
                    "waktu_lapor": "01/02/2023 17:05:30",
                    "waktu_response": "01/02/2023 21:25:26",
                    "waktu_recovery": "01/02/2023 21:34:01",
                    "durasi_response_time": 15596,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU LISA ",
                    "alamat_pelapor": "JL INSPEKSI T. PAPAN PERUM DVISTA RESIDENCE BLOK A18 LING 34 , KEL RENGAS PULAU, KEC MEDAN MARELAN, MEDAN, ACUAN -",
                    "no_telp_pelapor": "081375492680",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAGAL,PTL MENYALA UPDATE VKRN 43, SISA KWH 143.43. MOHON PENANGANAN SEGERA, PELANGGA MENGHUBUNGI KEMBALI. CC.55.BUDAYANTA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020101395",
                    "waktu_lapor": "01/02/2023 17:07:02",
                    "waktu_response": "01/02/2023 17:08:43",
                    "waktu_recovery": "01/02/2023 18:10:17",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 3694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LIJA",
                    "alamat_pelapor": "JL RAWA BANTENG RT 1 RW 1 KEL KP RAWA BANTENG KEC CIKARANG BARAT KOTA BEKASI JABAR >> DEPAN BIDAN EMA, LOKASI DI TUKANG PISANG ",
                    "no_telp_pelapor": "6285710100532",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERDAPAT INFO BLOCKING TOKEN. TETAPI TIDAK ADA PENJELASAN PENYEBABNYA DI P2APST. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5223020101398",
                    "waktu_lapor": "01/02/2023 17:09:37",
                    "waktu_response": "01/02/2023 17:53:04",
                    "waktu_recovery": "01/02/2023 17:54:16",
                    "durasi_response_time": 2607,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK ISKANDAR",
                    "alamat_pelapor": "DESA PASIRAN , KEC .BANTAN, KAB.BENGKALIS ,PROVINSI. RIAU",
                    "no_telp_pelapor": "082391111728",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN, TAGIHAN REKENING BULAN JANUARI 2023 PELANGGAN TERLAMBAT BAYAR NAMUN SUDAH DI LUNASI TGL 26/01/2023. PETUGAS MELAKUKAN MIGRASI KE PRABAYAR. SAAT INI ID PEL 182301827914 SUDAH BERUBAH STATUS MENJADI PRABAYAR. TERKAIT LAPORAN K5223020100673, LANGGAN SUDAH DATANG KE KANTOR PLN UNIT TERKAIT, NAMUN PELANGGAN MENGHENDAKI TETAP MENGGUNAKAN KWH METER PASCABAYAR. ",
                    "media": "Email",
                    "nama_ulp": "ULP BENGKALIS"
                },
                {
                    "no_laporan": "K5123020101274",
                    "waktu_lapor": "01/02/2023 17:12:23",
                    "waktu_response": "01/02/2023 17:18:08",
                    "waktu_recovery": "01/02/2023 18:25:59",
                    "durasi_response_time": 345,
                    "durasi_recovery_time": 4071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MASDA",
                    "alamat_pelapor": "JL KSR DADI KOSMAYADI NO 40 J RT 3 RW 4 KEL TENGAH KEC CIBINONG KAB BOGOR. ACUAN : SEBERANG GEDUNG PRAMUKA",
                    "no_telp_pelapor": "082168888003",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (00027560),\\nAPP TGL. (01/02/2023) = (27960).\\nPETUGAS CATER (KURANG MENGETAHUI).\\nREKENING (BELUM DILUNASI).",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5223020101406",
                    "waktu_lapor": "01/02/2023 17:12:35",
                    "waktu_response": "01/02/2023 18:42:09",
                    "waktu_recovery": "01/02/2023 18:52:16",
                    "durasi_response_time": 5374,
                    "durasi_recovery_time": 607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. FAHMI",
                    "alamat_pelapor": "BTN TINGGEDE INDAH,BLOK F NO. 9, RT 9/ RW 2,DESA TINGGEDE, KECAMATAN MARAWOLA, KABUPATEN SIGI, PROVINSI SULAWESI TENGAH, PJU SIGI, 2519-B",
                    "no_telp_pelapor": "082291694926",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA SESUAI INFORMASI PELANGGAN SEKITAR TANGGAL 23 JULI 2022 PETUGAS PLN MEMINDAHKAN LAMPU JALAN DARI TEMPAT YANG SEHARUSNYA, KEMUDIAN MENYURUH PELANGGAN MEMBELI TIANG BARU, SETELAH PELANGGAN MEMBELI TIANG, PELANGGAN MEMINTA PLN MEMINDAHKAN LAMPU TERSEBUT KE TIANG YANG BARU, NAMUN PLN TIDAK MAU MEMINDAHKANNYA,, PELANGGAN RUGI UANG KARENA SUDAH MEMBELI TIANG DAN PETUGAS PLN LEPAS TANGGUNG JAWAB.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K3223020100361",
                    "waktu_lapor": "01/02/2023 17:13:04",
                    "waktu_response": "01/02/2023 17:15:19",
                    "waktu_recovery": "01/02/2023 18:16:24",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 3665,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FEBRIANTI",
                    "alamat_pelapor": "JL.BUNGA MATAHARI, PR DE PRATAMA BLOK E1 NO.1 KEL.JATI RANGGA KEC.JATI SAMPURNA KOTA BEKASI. ACUAN: DEKAT MASJID ULIAH AL MASYKIRI",
                    "no_telp_pelapor": "081374669294",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH. PEMOHON SEBAGAI ISTRI PEMILIK PERSIL DENGAN NO ID PEL 547301881876. ATAS NAMA: FEBRIANTI NO.KTP: 3175104402810002",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1423020100485",
                    "waktu_lapor": "01/02/2023 17:21:48",
                    "waktu_response": "01/02/2023 19:36:23",
                    "waktu_recovery": "01/02/2023 22:37:45",
                    "durasi_response_time": 8075,
                    "durasi_recovery_time": 10882,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDIANSYAH",
                    "alamat_pelapor": "JL LINGKAR SELATAN LR. BARLEN NO - RT 14 RW - KEL TALANG BAKUNG KEC PAL MERAH KOTA JAMBI. DEKAT PEMPEK SELAMET ADA LORONG MASUK ",
                    "no_telp_pelapor": "081278709796",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 46.15 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K1223020100351",
                    "waktu_lapor": "01/02/2023 17:24:39",
                    "waktu_response": "01/02/2023 17:27:50",
                    "waktu_recovery": "01/02/2023 17:39:18",
                    "durasi_response_time": 191,
                    "durasi_recovery_time": 688,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO ",
                    "alamat_pelapor": "JL NASIONAL MELABO TAPAK TUAN DS GAMPUNG BELANG TENGAO DS SIMPANG PET NAGARAYA ACEH/ DEKAT SMP 1",
                    "no_telp_pelapor": "081360322888",
                    "keterangan_pelapor": "LEBIH TAGIH, STAND APP TGL 1 FEBRUARI 217, STAND APP JANUARI 2023 :  566",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5123020101292",
                    "waktu_lapor": "01/02/2023 17:24:52",
                    "waktu_response": "01/02/2023 18:00:41",
                    "waktu_recovery": "01/02/2023 18:08:58",
                    "durasi_response_time": 2149,
                    "durasi_recovery_time": 497,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDAH",
                    "alamat_pelapor": "PR BOEMI SERANA MANDALA JL. KAMBOJA BLOK RASYID SEDANI B2 NO.2. RT 0 RW 0. KEL LUBUK PANJANG. KEC TAMPAN. KAB KAMPAR. ANCER2 DEKAT SEKOLAHAN",
                    "no_telp_pelapor": "081270201798",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL. SISA PULSA SAAT INI 260 KWH. NOMER TOKEN 3112 7210 5248 7001 9691",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KAMPAR"
                },
                {
                    "no_laporan": "K5123020101301",
                    "waktu_lapor": "01/02/2023 17:29:21",
                    "waktu_response": "01/02/2023 17:36:22",
                    "waktu_recovery": "01/02/2023 19:41:06",
                    "durasi_response_time": 421,
                    "durasi_recovery_time": 7484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUH ANSHOR",
                    "alamat_pelapor": "JL - DS SUMBER URIP RT - RW - NO DN PIRIP KEC BERBEK KAB NGANJUK JATIM ACUAN : TANAH TSB MILIK BP MUHAMMAD ANSOR ACUAN LOKASI DAERAH PEMUKIMAN WARGA",
                    "no_telp_pelapor": "6285640432494",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR 2 MINGGU YANG LALU ADA PETUGAS MELAKUKAN PEMASANGAN TIANG LISTRIK PLN DI TANAH MILIK PELANGGAN TANPA SEPENGETAHUAN PELANGGAN DAN TANPA MUSYAWARAH. PELANGGAN BERKEBERATAN ATAS PERIHAL TERSEBUT DAN MENGINGINKAN DI PINDAHKAN KE TEMPAT LAIN. TERKAIT K5423012706504",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K1223020100359",
                    "waktu_lapor": "01/02/2023 17:41:12",
                    "waktu_response": "01/02/2023 17:51:34",
                    "waktu_recovery": "01/02/2023 20:32:04",
                    "durasi_response_time": 622,
                    "durasi_recovery_time": 9630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUMBONO",
                    "alamat_pelapor": "JL - PR BUKIT MUTIARA PERMAI BLOK G No. 42 KEL  TANGKERANG TIMUR, KEC TENAYAN RAYA, KOTA PEKANBARU, RIAU ACUAN DEKAT PESANTREN",
                    "no_telp_pelapor": "081371004077",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, PELANGGAN DENGAN ID PEL 181101186460 APP DI BONGKAR RAMPUNG KARENA SEBELUMNYA ADA KETERLAMBATAN PEMBYARAN, DAN PADA SISTEM SUDAH DI ALIHKAN KE PRABAYAR TGL 30/12/2022 NAMUN SAMPAI SAAT INI APP PRABAYAR BELUM DI SAMBUNG, DENGAN NO AGENDA 181100522212307721 DAN NO REG 1811017042612 TAGIHAN SUDAH DI LUNASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K3223020100373",
                    "waktu_lapor": "01/02/2023 17:43:06",
                    "waktu_response": "01/02/2023 17:47:15",
                    "waktu_recovery": "01/02/2023 18:30:47",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 2612,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOLIK",
                    "alamat_pelapor": "JL KALICOMPLANG RT 5 RW 1 DS PONGGOK KEC PONGGOK KAB BLITAR",
                    "no_telp_pelapor": "6285791204483",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MINTA POHON DITEBANG OLEH PETUGAS DIKARENAKAN DAUN POHON MENYENTUH JTR YANG MENGELUARKAN STROM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SRENGAT"
                },
                {
                    "no_laporan": "K5123020101339",
                    "waktu_lapor": "01/02/2023 17:49:10",
                    "waktu_response": "01/02/2023 17:57:21",
                    "waktu_recovery": "01/02/2023 19:06:35",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 4154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YOHANA",
                    "alamat_pelapor": "JL TG.PERMATA NO.02     ",
                    "no_telp_pelapor": "085362020665",
                    "keterangan_pelapor": "PELANGGAN MINTA DIHUBUNGI KE NO 085362020665 UNTUK REALISASI PERMOHONAN PS DENGAN NO REG 1290629000597",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5223020101472",
                    "waktu_lapor": "01/02/2023 17:52:16",
                    "waktu_response": "01/02/2023 18:00:19",
                    "waktu_recovery": "01/02/2023 19:54:27",
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 6848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ACHMAD YUDI",
                    "alamat_pelapor": "yudi.ferdiansyah1994@gmail.com\\n\\nPERUMNAS BUMI TELUK JAMBE BLOK R 77 DESA SUKALUYU KECAMATAN TELUKJAMBE TIMUR KABUPATEN KARAWANG",
                    "no_telp_pelapor": "081223766401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN KEHILANGAN ID PELANGGAN AN. (Heddy Setiawan) DENGAN DAYA TERPASANG 1300  VA. PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN REKENING LISTRIK",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5123020101353",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_response": "01/02/2023 17:55:40",
                    "waktu_recovery": "01/02/2023 18:07:35",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NANDA",
                    "alamat_pelapor": "JL PURI SURYA JAYA PR  PURI SURYA JAYA CLUSTER VALENCIA GARDEN BLOK  BB4 NO 49 KEL GEMURUNG KEC GEDANGAN KAB SIDOARJO // DEKAT MCD , DI KOMPLEK  PURI SURYA JAYA",
                    "no_telp_pelapor": "081249970466",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 40,\\nDILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020101483",
                    "waktu_lapor": "01/02/2023 17:57:39",
                    "waktu_response": "01/02/2023 18:04:52",
                    "waktu_recovery": "01/02/2023 22:13:34",
                    "durasi_response_time": 433,
                    "durasi_recovery_time": 14922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KODIR",
                    "alamat_pelapor": "KP KADONGDONG RT-1 / RW-4 JL ARYA JAYA SENTIKA NO - DESA PASIR NANGKA, KEC TIGA RAKSA, KAB TANGERANG // DEKAT SMAN 6 KAB TANGERANG",
                    "no_telp_pelapor": "087888265486",
                    "keterangan_pelapor": "APP PRA TERTERA GAGAL. TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43. PTL NORMAL. SISA KWH:18.38. PEMBELIAN TANGGAL 31/1/2023 DAN 1/2/2023. NO TOKEN : 4759 6043 3605 2172 6019 // 0172 4128 6067 9633 4446. ALARM BELUM BERBUNYI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5223020101490",
                    "waktu_lapor": "01/02/2023 18:01:19",
                    "waktu_response": "01/02/2023 18:28:49",
                    "waktu_recovery": "01/02/2023 19:36:28",
                    "durasi_response_time": 1650,
                    "durasi_recovery_time": 4059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RENA ",
                    "alamat_pelapor": "PR KOTA DAMAI LESTARI BLOK A6 NO 24 JL APEL DS CIANTRA KEC CIKARANG SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "6287734151192",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5323020100694, INFO BLOCKING TIDAK BISA BELI TOKEN NO REGISTRASI TAGIHAN SUSULAN TIDAK MUNCUL  SISA KWH  0.67.PELANGGAN TELAH MENGHUBUNGI KEMBALI KE PLN 123, DIKARENAKAN BELUM ADA PENANGANAN MAUPUN KONFIRMASI DARI PETUGAS. MOHON TINDAK LANJUT DAN PENYELESAIANNYA.\\nCC.52.ISMAIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020101498",
                    "waktu_lapor": "01/02/2023 18:05:12",
                    "waktu_response": "01/02/2023 18:19:14",
                    "waktu_recovery": "01/02/2023 18:58:36",
                    "durasi_response_time": 842,
                    "durasi_recovery_time": 2362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIK",
                    "alamat_pelapor": "JL BUKIT PALMA D1 NO 80 RT -- RW -- KEL BABAT JERAWAT KEC PAKAL KOTA SURABAYA JAWA TIMUR // -- ",
                    "no_telp_pelapor": "628155011455",
                    "keterangan_pelapor": "PELANGGAN MENGINFORMASIKAN SEBELUMNYA ADA RABAS RABAS POHON DARI PLN DI DEPAN RUMAH PELANGGAN NAMUN SISA RANTING POHON TIDAK DIBERSIHKAN DAN PELANGGAN SAAT INI TIDAK BISA KELUAR RUMAH KARENA TERHALANG RANTING TERSEBUT, MOHON PELANGGAN SEGERA DIKONFIRMASI. PTL NYALA, PELANGGAN HARD COMPLAIN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K1423020100518",
                    "waktu_lapor": "01/02/2023 18:05:34",
                    "waktu_response": "01/02/2023 19:17:41",
                    "waktu_recovery": "01/02/2023 19:28:03",
                    "durasi_response_time": 4327,
                    "durasi_recovery_time": 622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI ",
                    "alamat_pelapor": "JL PERMATA PERUM VILLA PERMATA INDAH BLOK L NO 6 KEL - KEC PAYUNG SEKAKI KOTA PEKANBARU. DEKAT JL SUKARNO HATTA ",
                    "no_telp_pelapor": "082170045581",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 80 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5223020101509",
                    "waktu_lapor": "01/02/2023 18:09:26",
                    "waktu_response": "01/02/2023 18:27:03",
                    "waktu_recovery": "01/02/2023 18:49:14",
                    "durasi_response_time": 1057,
                    "durasi_recovery_time": 1331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. DEDEK ",
                    "alamat_pelapor": "JL. RAWA JAYA I NO. 0 RT. 8 RW. 4 KEL. PONDOK KOPI KEC. PONDOK KOPI KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "6285702511721",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKAN PTL NORMAL SISA STROOM KWH 12.31 KWH. SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1223020100381",
                    "waktu_lapor": "01/02/2023 18:09:38",
                    "waktu_response": "01/02/2023 18:39:50",
                    "waktu_recovery": "01/02/2023 20:31:58",
                    "durasi_response_time": 1812,
                    "durasi_recovery_time": 6728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZULFAN  ",
                    "alamat_pelapor": "JL . SINGGALANG VI  PR VILLA ZAITUN BLOK B NO 11 , KEL SIALANGSAKTI, TENAYAN RAYA, KOTA PEKANBARU, RIAU \\nACUAN DEKAT BUKIT BARISAN ",
                    "no_telp_pelapor": "081274295518",
                    "keterangan_pelapor": "TGL 12/01/2023 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181109912301124550 DAN NO REG 1811012073856 BP DAN STROOM PERDANA TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5223020101516",
                    "waktu_lapor": "01/02/2023 18:12:44",
                    "waktu_response": "01/02/2023 18:25:09",
                    "waktu_recovery": "01/02/2023 18:47:31",
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AI",
                    "alamat_pelapor": "JL. GENTENG NO 49 RT 1 RW 1 KEL CILAMAJANG KEC KAWALU KOTA TASIKMALAYA//LOKASI RUKO ",
                    "no_telp_pelapor": "6287774560645",
                    "keterangan_pelapor": "GAGAL TOKEN VKRN 43 .PTL MENYALA .SISA KWH 25.\\n32954589378747290413\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K1223020100388",
                    "waktu_lapor": "01/02/2023 18:19:34",
                    "waktu_response": "01/02/2023 18:32:08",
                    "waktu_recovery": "01/02/2023 18:43:01",
                    "durasi_response_time": 754,
                    "durasi_recovery_time": 653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYA",
                    "alamat_pelapor": "JL MEDAN BANDA ACEH LORONG PANGKARIM NO 18  RT-0 / RW-0  DS MNS BAROE KANDANG  KEC MUARA 2 KOTA LHOKSUMAWE / DEKAT MENASAH DAN PABRIK ROTI",
                    "no_telp_pelapor": "0895327818966",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN ID METER 22118279748 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN VIA BSI DIKARENAKAN TERTERA (NO METER TIDAK TERDAFTAR) PTL TIDAK PADAM SISA 200 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LHOKSEUMAWE"
                },
                {
                    "no_laporan": "K3223020100395",
                    "waktu_lapor": "01/02/2023 18:25:46",
                    "waktu_response": "01/02/2023 18:45:34",
                    "waktu_recovery": "01/02/2023 19:04:24",
                    "durasi_response_time": 1188,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TINA ",
                    "alamat_pelapor": "JL KINCAN     RT-1 / RW-2  NO 22  KEL  JATI BENING KEC  PONDOK GEDE  KAB BEKASI   SETEMPAT SUPERINDO KINCAN  ",
                    "no_telp_pelapor": "6285774307792",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN  , VKRN 43  PTL NORMAL  SISA KWH  207\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1423020100537",
                    "waktu_lapor": "01/02/2023 18:29:30",
                    "waktu_response": "01/02/2023 18:36:51",
                    "waktu_recovery": "02/02/2023 00:18:32",
                    "durasi_response_time": 441,
                    "durasi_recovery_time": 20501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLI ",
                    "alamat_pelapor": "JL ALAMSYAH RATU PRAWIRA NEGARA NO- RT- RW- KEL. KARANG JAYA KEC GANDUS KOTA PALEMBANG / DEKAT MUSI DUA, JL LETTU KARIM KADIR",
                    "no_telp_pelapor": "081532055590",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32171406971 SISA KWH 20 KWH , NO TOKEN: 69246358980068550003",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101429",
                    "waktu_lapor": "01/02/2023 18:31:45",
                    "waktu_response": "01/02/2023 18:34:27",
                    "waktu_recovery": "01/02/2023 18:47:53",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI",
                    "alamat_pelapor": "JL SYAMSUL ARIFIN NO 24 RT 2 RW 5 KEL POLAGAN KEC SAMPANG KAB SAMPANG DEKAT PASAR MARGALELA",
                    "no_telp_pelapor": "081336758802",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, APP KET GAGAL, BELUM ADA PEMBARUAN KWH, PTL MENYALA SISA KWH TIDAK TAHU, TOKEN 32770955428268131587",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5223020101565",
                    "waktu_lapor": "01/02/2023 18:35:05",
                    "waktu_response": "01/02/2023 18:36:40",
                    "waktu_recovery": "01/02/2023 19:38:22",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 3702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL KUKUN NO- KP KUKUN   RT-11 / RW-6 KEL CIANTRA KEC CIKARANG SELATAN KAB BEKASI > DEKAT MASJID ",
                    "no_telp_pelapor": "6285754897135",
                    "keterangan_pelapor": "INFO BLOCKING TOKEN DENGAN NO REG 5372143024093,ID PEL 537216842476 ATAS NAMA EVI AKHMAD JULIADI T  TERKAIT P2TL PELANGGAN INGIN MENANYAKAN TERKAIT P2TL YANG DIALAMI PELANGGAN. MOHON KONFIRMASINYA PERIHAL TERSEBUT \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1423020100540",
                    "waktu_lapor": "01/02/2023 18:37:04",
                    "waktu_response": "01/02/2023 19:07:02",
                    "waktu_recovery": "01/02/2023 21:53:48",
                    "durasi_response_time": 1798,
                    "durasi_recovery_time": 10006,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRIL",
                    "alamat_pelapor": "JL. RAYA KURANJI NO 8 RT 2 RW 2 KEL KURANJI KEC KURANJI KOTA PADANG LOKASI DEKAT SIMP AKSIRAT DEPAN TUGU PAHLAWAN",
                    "no_telp_pelapor": "081363018391",
                    "keterangan_pelapor": "INFO PEL. PEMANGKASAN POHON KARENA SUDAH MENYENTUH JARINGAN LISTRIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5123020101444",
                    "waktu_lapor": "01/02/2023 18:39:16",
                    "waktu_response": "01/02/2023 19:39:23",
                    "waktu_recovery": "01/02/2023 19:48:12",
                    "durasi_response_time": 3607,
                    "durasi_recovery_time": 529,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YONA ",
                    "alamat_pelapor": "PR DELTAMAS ZONA AMERIKA CALGARY BLOK F NO 30  KEL SUKAMAHI KEC CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT ::",
                    "no_telp_pelapor": "085221224636",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100817, PELANGGAN PENDAFTARAN PB NON PAKET SLO TARIF R1T /2200 VA NO REGISTER 5370312071232. REALISASI PASANG APP METER ± DES 2022, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN SLO SUDAH DISAMPAIKAN KE UPJ, TEKNISI PELANGGAN INFOKAN PERLU DILAKUKAN AKTIVASI DAHULU AGAR PTL DAPAT DINYALAKAN, KARENA KABEL SAMBUNGAN DARI PIHAK DEVELOPER SUDAH TERSAMBUNG, MOHON SECEPATNYA DISAMBUNG. TERKAIT NO LAPOR K5123012800378. STATUS DI PLN MOBILE SELESAI NAMUN BELUM ADA TINDAKLANJUT DI LOKASI .\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K3223020100406",
                    "waktu_lapor": "01/02/2023 18:43:24",
                    "waktu_response": "01/02/2023 18:50:20",
                    "waktu_recovery": "01/02/2023 19:30:31",
                    "durasi_response_time": 416,
                    "durasi_recovery_time": 2411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA",
                    "alamat_pelapor": "JL AMD 10 NO 64 RT-12 / RW-1  KEL.PETUKANGAN  UTR KEC PESANGGRAHAN  JAKARTA SELATAN LEWAN SAMPING GG  DEPAN RUMAH GEDE LOKASI RUMAH KONTRAK ",
                    "no_telp_pelapor": "082125374410",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGIMPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL  NYALA  SISA  KWH NO TOKEN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K3223020100410",
                    "waktu_lapor": "01/02/2023 18:52:39",
                    "waktu_response": "01/02/2023 19:03:19",
                    "waktu_recovery": "01/02/2023 19:57:10",
                    "durasi_response_time": 640,
                    "durasi_recovery_time": 3231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL.RANOMEA NO.- LINGK.6 KEL.RANOMEA KEC.AMURANG TIMUR, KOTA AMURANG, SULUT. ACUAN: DEKAT KANTOR KELURAHAN RANOMEA ",
                    "no_telp_pelapor": "89668341327",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KET.GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL NYALA, SISA 1957 KWH, NO.TOKEN: 40753063491681161039",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5223020101597",
                    "waktu_lapor": "01/02/2023 18:52:48",
                    "waktu_response": "01/02/2023 18:57:45",
                    "waktu_recovery": "01/02/2023 19:21:56",
                    "durasi_response_time": 297,
                    "durasi_recovery_time": 1451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423020100440, TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5223020101610",
                    "waktu_lapor": "01/02/2023 18:58:09",
                    "waktu_response": "01/02/2023 19:01:56",
                    "waktu_recovery": "01/02/2023 19:20:12",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 1096,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTADI",
                    "alamat_pelapor": "JL JATI KRAMAT 2 PR SUTRA PESONA BLOK F NO 11 RT 5 RW 11  KEL JATIKRAMAT KEC JATI ASIH KAB BEKASI // BELAKANG ALFAMART ",
                    "no_telp_pelapor": "6285867123867",
                    "keterangan_pelapor": "GAGAL MEMASUKKAN TOKEN, VKRN 43 SISA KWH 13.1111 NO TOKEN 56764826635281052694",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1423020100548",
                    "waktu_lapor": "01/02/2023 18:58:44",
                    "waktu_response": "01/02/2023 19:21:18",
                    "waktu_recovery": "01/02/2023 19:42:33",
                    "durasi_response_time": 1354,
                    "durasi_recovery_time": 1275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOKO",
                    "alamat_pelapor": "JL. UJUNG GURUN NO. 43 RT. - RW. - KEL. UJUNG GURUN KEC. PADANG BARAT. PADANG. LOKASI : DIDEPAN SD PERCOBAAN",
                    "no_telp_pelapor": "08126754470",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23 = 33247, ST AK REK FEB 23 = 34107. ST APP TGL.01/02/23 = 33355. REK BELUM DILUNASI PELANGGAN MENUNGGU KOREKSI. RUMAH TIDAK DIHUNI DAN BERPAGAR.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5123020101480",
                    "waktu_lapor": "01/02/2023 19:00:33",
                    "waktu_response": "01/02/2023 19:36:01",
                    "waktu_recovery": "02/02/2023 00:19:15",
                    "durasi_response_time": 2128,
                    "durasi_recovery_time": 16994,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBAIRI",
                    "alamat_pelapor": "PR BUMI MAS INDAH BLOK R1 NO 5 KEL TANAH MAS KEC TALANG KELAPA KAB BANYUASIN SUMSEL",
                    "no_telp_pelapor": "082280680168",
                    "keterangan_pelapor": "PELANGGAN  KONFIRMASI MENYAMPAIKAN KERUSAKAN ALAT ELEKTRONIK  KULKAS DAN TETANGGA MENGALAMI JUGA  PASKA GANGGUAN LISTRIK TIBA TIBA PADAM PADA TANGGAL 01/02/2023.PTL NYALA , PELANGGAN KONFIRMASI KEMBALI MENAMBAHKAN SEBELUMNYA ADA TRIP DI GARDU LISTRIK, SEHINGGA PADAM DAN BANYAK PERALATAN LISTRIK YG RUSAK CC.51.MEIGA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101482",
                    "waktu_lapor": "01/02/2023 19:00:41",
                    "waktu_response": "01/02/2023 19:34:47",
                    "waktu_recovery": "01/02/2023 21:07:59",
                    "durasi_response_time": 2046,
                    "durasi_recovery_time": 5592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMZAH ",
                    "alamat_pelapor": "PR BSD BLOK L4 NO.11 SEK 14.4 KEL LENGKONG KEC SERPONG SELATAN KOTA TANGSEL :: RUMAH POJOK PAGAR HITAM ",
                    "no_telp_pelapor": "081213588585",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100959, TIDAK BISA ENTRY TOKEN, UPDATE VKRN 43, SISA 17.15 KWH :: 05768340390834040750  39599836182722108506 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101490",
                    "waktu_lapor": "01/02/2023 19:05:11",
                    "waktu_response": "01/02/2023 19:31:39",
                    "waktu_recovery": "01/02/2023 19:45:14",
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 815,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA ",
                    "alamat_pelapor": "JL.  PR ALAM MAWAR I NO 3   RT-4 / RW-5 KEC CIAMPLAS KEL TANJUNG BUMI KOTA BANDUNG BARAT // ARE PR ALAM MAWAR I",
                    "no_telp_pelapor": "081387690033",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL  MENYALA SISA 291 KWH DILOKASI (BELUM ADA) PEMBAHARUAN KWH METER OLEH PETUGAS\\nNO TOKEN : 08704666586581267266, 60170514913336307810 & 18520947832896729885",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5223020101625",
                    "waktu_lapor": "01/02/2023 19:06:17",
                    "waktu_response": "01/02/2023 19:44:54",
                    "waktu_recovery": "01/02/2023 20:04:41",
                    "durasi_response_time": 2317,
                    "durasi_recovery_time": 1187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "DN BREBES     RT-1 / RW-3\\nKAB GUBUKAN\\nKEC GUBUK \\nKEL DS GLAPAN \\nACUAN LOKASI  PINGGIR SUNGAI BENDUNGAN DELAPAN\\n",
                    "no_telp_pelapor": "085803510848",
                    "keterangan_pelapor": "APP KET GAGAL, PTL NYALA. SISA 168.75 KWH.\\nNO TOKEN\\n54234764422431394516 // PELANGGAN LAPOR LAGI. CC.52.TOMI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGOWANU"
                },
                {
                    "no_laporan": "K5223020101640",
                    "waktu_lapor": "01/02/2023 19:15:06",
                    "waktu_response": "01/02/2023 19:25:50",
                    "waktu_recovery": "01/02/2023 19:34:41",
                    "durasi_response_time": 644,
                    "durasi_recovery_time": 531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PARTIJAH ",
                    "alamat_pelapor": "JL SETUKA DN MANGKLING NO 0 RT 0/RW 0 DS LOYOT KEC TIKUR KAB LOMBOK TIMUR >> DEKAT SETUKA  ",
                    "no_telp_pelapor": "085951426602",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 18.9 KWH (VKRN 43) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020101646",
                    "waktu_lapor": "01/02/2023 19:18:21",
                    "waktu_response": "01/02/2023 19:24:45",
                    "waktu_recovery": "01/02/2023 19:54:48",
                    "durasi_response_time": 384,
                    "durasi_recovery_time": 1803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDI ",
                    "alamat_pelapor": "JL PER WISMA JAYA ABADI BLOK D 19 KEC JOMBANG KEL JOMBATAN KAB JOMBANG JAWA TIMUR//DEKAT ALUN ALUN JOMBANG ",
                    "no_telp_pelapor": "089526352134",
                    "keterangan_pelapor": "MOHON KONFIRMASI PELANGGAN INGIN MENGETAHUI ID PEL/NO METER UNTUK MENGETAHUI PEMBAYARAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5223020101652",
                    "waktu_lapor": "01/02/2023 19:21:13",
                    "waktu_response": "01/02/2023 19:25:53",
                    "waktu_recovery": "01/02/2023 20:40:15",
                    "durasi_response_time": 280,
                    "durasi_recovery_time": 4462,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK GAFOER ",
                    "alamat_pelapor": "JL JL. HUSNI THAMRIN NO.3, B NO., BINANGA, MAMUJU, KAB. MAMUJU, SULAWESI BARAT",
                    "no_telp_pelapor": "081241248108",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT DAN PENYELESAIANNYA, PELANGGAN DENGAN ID PEL 329100594453 ATS NM ABD GAFUR M MELAKUKAN REGISTRASI PERUBAHAN DAYA MANDIRI MELALUI PLN MOBILE PADA 25/01/2023 DARI DAYA S2T/2200 VA KE S2/3900 VA DAN DILAKUKAN PEMBAYARAN TGL 01/02/2023. TERKAIT DAYA 3900 VA SIANG TADI PELANGGAN DI HUBUNGI OLEH PLN SETEMPAT DAN DIINFORMASIKAN BAHWA TIDAK TERSEDIA DAN PELANGGAN MERASA KEBERATAN DISALAHKAN KARENA DAYA TERSEBUT TIDAK TERSEDIA. DIKARENAKAN DI PLN MOBILE TERDAPAT DAYA TSB DAN DAPAT DIPILIH OLEH PELANGGAN UNTUK UBAH DAYA.",
                    "media": "Email",
                    "nama_ulp": "ULP MANAKARRA"
                },
                {
                    "no_laporan": "K1223020100429",
                    "waktu_lapor": "01/02/2023 19:23:45",
                    "waktu_response": "01/02/2023 19:29:27",
                    "waktu_recovery": "02/02/2023 06:25:40",
                    "durasi_response_time": 342,
                    "durasi_recovery_time": 39373,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODY ",
                    "alamat_pelapor": "JL. WARTAWAN GG. AMAL NO 12 RT 3 RW 1 KEL GUNUNG SULA KEC WAY HALIM KOTA BANDAR LAMPUNG LOKASI BEDENG SOKIN DEPAN SDN1 GUNUNG SULA DAN WARUNG ROZIKIN ",
                    "no_telp_pelapor": "081272569832",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT BLOKING TOKEN \\\"KWH METER TERBANG\\\" PTL MENYALA R1MT / 900VA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5123020101524",
                    "waktu_lapor": "01/02/2023 19:25:26",
                    "waktu_response": "01/02/2023 21:26:32",
                    "waktu_recovery": "01/02/2023 21:37:33",
                    "durasi_response_time": 7266,
                    "durasi_recovery_time": 661,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JERI",
                    "alamat_pelapor": "JL CHRISANT KK GRIYA MARELAN TAHAP 3 BLOK B CHRISANT NO B12 KEL PULAU RENGGAS KEC MEDAN MARELAN KOTA MEDAN. ACUAN : MASUK KOMPLEK",
                    "no_telp_pelapor": "081336035550",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 19.66 KWH. NO TOKEN 4253 0139 1125 2646 8129",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K1223020100434",
                    "waktu_lapor": "01/02/2023 19:29:25",
                    "waktu_response": "01/02/2023 21:42:10",
                    "waktu_recovery": "01/02/2023 22:07:52",
                    "durasi_response_time": 7965,
                    "durasi_recovery_time": 1542,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IIS",
                    "alamat_pelapor": "JL H USMAN 1  NO 1 KEL.KAMPAR KEC. SIAK HULU KAB. KAMPAR / DARI KUBANG MASUK KE JALAN RAMBAH RAYA LURUS ADA SIMPANG 4 BELOK KIRI MASUK JL HAJI USMAN 1, CAT RUMAH WARNA KUNING",
                    "no_telp_pelapor": "082385003886",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAGAL (PTL NYALA)SISA 51.40 VKRN 43 NO TOKEN : 3640 0154 4938 0166 4485",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K1223020100436",
                    "waktu_lapor": "01/02/2023 19:31:18",
                    "waktu_response": "01/02/2023 20:22:48",
                    "waktu_recovery": "01/02/2023 21:34:09",
                    "durasi_response_time": 3090,
                    "durasi_recovery_time": 4281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILY",
                    "alamat_pelapor": "JL RAHAYU 5 N- RT- RW- DS HELVETIA KEC LABUHAN DELI KOTA MEDAN ACUAN-",
                    "no_telp_pelapor": "085261139330",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIANYA TGL 25/01/23 PELANGGAN DENGAN ID 120110766271 MEMBELI TOKEN DI APL SETEMPAT SEBESAR 20.000NAMUN SAAT DI INPUTKAN KE APP TERTERA USED",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5223020101684",
                    "waktu_lapor": "01/02/2023 19:36:33",
                    "waktu_response": "01/02/2023 20:16:56",
                    "waktu_recovery": "01/02/2023 20:37:52",
                    "durasi_response_time": 2423,
                    "durasi_recovery_time": 1256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL PLUIT KARANG AI BARAT  NO  45A RT-/- KEL PLUIT KEC PENJARINGAN JAKUT  JNT  CARGO OFFICE    ",
                    "no_telp_pelapor": "081930208725",
                    "keterangan_pelapor": "MOHON INFORMASI TERKAIT BIAYA P2TL YANG DI TAGIHKAN KE PELANGGAN DENGAN NOMINAL RP 12668993, PELANGGAN INGIN DIKONFIRMASI SEGERA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020101686",
                    "waktu_lapor": "01/02/2023 19:37:24",
                    "waktu_response": "01/02/2023 19:44:56",
                    "waktu_recovery": "01/02/2023 21:10:02",
                    "durasi_response_time": 452,
                    "durasi_recovery_time": 5106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. MUHAMAD RIDWAN",
                    "alamat_pelapor": "JL. CURUG LEGOK RT 001/001, KEMUNING, KEC. LEGOK, KABUPATEN TANGERANG, BANTEN 15820 (LOKASI ADALAH POM MOBIL INDOSTATION)",
                    "no_telp_pelapor": "08881724216",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM SISA 20,05 KWH. NO TOKEN 0468 0875 1568 3331 8016",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101547",
                    "waktu_lapor": "01/02/2023 19:38:12",
                    "waktu_response": "01/02/2023 19:44:38",
                    "waktu_recovery": "01/02/2023 21:26:06",
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 6088,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL. SEKIP JAYA KEL.  SEKIP JAYA KEC. KEMUNING KOTA PALEMBANG , DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020101070, MOHON BANTUAN PENYAMBUNGAN KEMBALI PEMUTUSAN BONGKAR RAMPUNG KARENA TELAH DILUNASI PADA TGL 29/1/2023, TERLAMPIR BUKTI BAYAR. JANJI PETUGAS (AKAN DIGANTI KEPRABAYAR) PELANGGAN SUDAH DIHUBUNGI PETUGAS NAMUN PELANGGAN TIDAK BERKENAN DIMIGRASI KE PRABAYAR ,  PELANGGAN ADA PEMILIK BANGUNAN BARU DAN BARU MENEMPATI HARI INI YANG MELAKUKAN TERLAMBAT BAYAR TAGIHAN BUKAN PEMILIK BANGUNAN SAAT INI, NAMUN PEMILIK SEBELUMNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101549",
                    "waktu_lapor": "01/02/2023 19:40:11",
                    "waktu_response": "01/02/2023 20:05:28",
                    "waktu_recovery": "01/02/2023 23:17:17",
                    "durasi_response_time": 1517,
                    "durasi_recovery_time": 11509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NILA / BP RAKA",
                    "alamat_pelapor": "JL.- DN MUTERSARI RT-3 / RW-3 DESA NGRIMBI ",
                    "no_telp_pelapor": "085854017166",
                    "keterangan_pelapor": "APP KET EROR PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5123020101550",
                    "waktu_lapor": "01/02/2023 19:40:36",
                    "waktu_response": "01/02/2023 20:06:09",
                    "waktu_recovery": "01/02/2023 20:10:27",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURUL / BP AMIN",
                    "alamat_pelapor": "JL KEBON JAMBU GG 2 NO 0 RT0 RW0 DS PEGANDEN KEC MANYAR KAB GRESIK / DEKAT PERSAWAHAN ",
                    "no_telp_pelapor": "085648819123",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL, SISA 543,38 KWH / 0789 4940 7191 6075 1221 / MOHON PEMBATALAN LAPORAN, TOKEN BERHASIL DI ENTRY KAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5123020101552",
                    "waktu_lapor": "01/02/2023 19:42:29",
                    "waktu_response": "01/02/2023 19:59:21",
                    "waktu_recovery": "01/02/2023 20:07:21",
                    "durasi_response_time": 1012,
                    "durasi_recovery_time": 480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKY",
                    "alamat_pelapor": "DN KRAJAN 2/3 GENTENG WETAN, GENTENGWETAN, GENTENG, KAB. BANYUWANGI, JAWA TIMUR",
                    "no_telp_pelapor": "08155212839",
                    "keterangan_pelapor": "PELANGGAN MEMINTA PENGGANTIAN NO TELPON UNTUK PERMOHONAN PB DIRUBAH DARI NOMOR 87765967087 KE NO TELPN 08155212839 DAN EMAIL KE ALAMAT : winius2012@gmail.com , DENGAN NO REG 5167312074019 NO AGENDA 516739912301254633",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GENTENG"
                },
                {
                    "no_laporan": "K3223020100447",
                    "waktu_lapor": "01/02/2023 19:43:09",
                    "waktu_response": "01/02/2023 19:45:45",
                    "waktu_recovery": "01/02/2023 21:35:51",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 6606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA ",
                    "alamat_pelapor": "DN FAJAR DS. TANETE KEC WALENRANG TIMUR KAB LUWU ACUAN LR KANTOR DESA TANETE",
                    "no_telp_pelapor": "81245999256",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 PTL NYALA SISA 134 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5223020101702",
                    "waktu_lapor": "01/02/2023 19:44:54",
                    "waktu_response": "01/02/2023 20:11:18",
                    "waktu_recovery": "01/02/2023 21:11:15",
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 3597,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SONY ",
                    "alamat_pelapor": "JL- DN MENDALAN WETAN NO 40 RT 18 RW 06 KEC WAGER KEL MENDALAN WANGI KAB MALANG  //ATAS NAMA RUMAH PAK USTAD SUPRI ",
                    "no_telp_pelapor": "6281515787949",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 60 KWH.PTL MENYALA  NO.TOKEN :34486799446327081392",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K1423020100574",
                    "waktu_lapor": "01/02/2023 19:48:19",
                    "waktu_response": "01/02/2023 20:56:23",
                    "waktu_recovery": "01/02/2023 21:47:44",
                    "durasi_response_time": 4084,
                    "durasi_recovery_time": 3081,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JEKI",
                    "alamat_pelapor": "JL KEBUN VETERAN  RT.11/03 NO 10 KEL NUSA INDAH KEC RATU AGUNG  KOTA BENGKULU ",
                    "no_telp_pelapor": "0895343155243",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUTI SR PELANGGAN KENDUR.INFO PELANGGAN SR TSB SUDAH KENDUR  PADA SAAT PEMASANGAN PROSES PB SEBELUMNYA DG NO METER=14450285870. INFO PELANGGAN KABEL SR POSISI NYA MELINTAS DI ATAS HALAMAN WARGA DAN KENDUR PELANGGAN MENGELUHKAN POSISINYA BISA DIJANGKAU KHAWATIR DAPAT MEMBAHAYAKAN. MOHON DAPAT DILAKUKAN PENGECEKAN KEMBALI KABEL SR TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5123020101580",
                    "waktu_lapor": "01/02/2023 19:56:28",
                    "waktu_response": "01/02/2023 20:05:02",
                    "waktu_recovery": "01/02/2023 20:39:20",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 2058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL NARADA RAYA BLOK E NO 3 RT 7 RW 6 KEL DUREN SAWIT KEC DUREN SAWIT JAKARTA TIMUR <> SEBERANG RS DUREN SAWIT  -  KOMP ABADI ",
                    "no_telp_pelapor": "08111618578",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  SISA PULSA TOKEN  37787   KWH . NOMOR TOKEN 55841894938565900667 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1223020100460",
                    "waktu_lapor": "01/02/2023 19:57:31",
                    "waktu_response": "01/02/2023 20:46:07",
                    "waktu_recovery": "01/02/2023 20:47:09",
                    "durasi_response_time": 2916,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI",
                    "alamat_pelapor": "JL KESEHATAN NO.11 RT 001/ RW 007 KEL KAMPUNG BANDAR KEC SENAPELAN KOTA PEKANBARU RIAU ACUAN-",
                    "no_telp_pelapor": "076124888",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100311, MOHON INFOR MASI DAN PENJELASANYA PELANGGAN DENGAN ID PEL  181110992479 DILAKUKAN PERGANTIAN METERAN DARI PASKA KE LPB TERKAIT TUSBUNG TAGIHAN SUDAH DILUNASI DAN PETUGAS AKAN MEREALISASIKAN KE LPB. NAMUN PELANGGAN KEBERATAN DAN MENGINGINKAN DI PASKABAYAR TERKAIT LAPORAN SEBELUMNYA K1223013100226// PELANGGAN BERSEDIA DISAMBUNG DENGAN PRABAYAR ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K3223020100454",
                    "waktu_lapor": "01/02/2023 19:57:39",
                    "waktu_response": "01/02/2023 20:04:53",
                    "waktu_recovery": "01/02/2023 20:57:07",
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 3134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IMEL",
                    "alamat_pelapor": "JL KALI WEDA BLOK F NO.4 RT 12 RW 4 KEL SANGKAL KEC MERAUKE KOTA MERAUKE",
                    "no_telp_pelapor": "85243519896",
                    "keterangan_pelapor": "KEYPAD (ANGKA 9) APP PRABAYAR TIDAK BERFUNGSI PTL NYALA  SISA 2105 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MERAUKE KOTA"
                },
                {
                    "no_laporan": "K5223020101734",
                    "waktu_lapor": "01/02/2023 20:00:20",
                    "waktu_response": "01/02/2023 20:01:33",
                    "waktu_recovery": "01/02/2023 20:24:48",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 1395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOMARU",
                    "alamat_pelapor": "KP BANDRONG RT 02 RW 01 DS GIRIJAYA KEC SAKETI KAB PANDEGLANG PROVINSI BANTEN.",
                    "no_telp_pelapor": "081511468056",
                    "keterangan_pelapor": "PELANGGAN ATAS NAMA TATU MARLIYAH DENGAN NIK 3601146711750001 TELAH PENGAJUAN PROGRAM PEMASANGAN KWH METER GRATIS DARI PEMERINTAH. SELURUH PERSYARATAN TELAH DILENGKAPI DAN DISERAHKAN KETUA RT SETEMPAT, NAMUN PELANGGAN DIINFORMASIKAN BAHWA TIDAK MENDAPATKAN KWH GRATIS TERSEBUT. BEBERAPA WAKTU KEMUDIAN PELANGGAN MENGETAHUI BAHWA KWH METER YANG SEHARUSNYA DIPEROLEH, TELAH TERPASANG DI TETANGGA. SESUAI INFORMASI PELANGGAN, TETANGGA MENDAPAT KWH METER TERSEBUT DARI KETUA RT DENGAN MEMBAYAR RP 150.000,- PELANGGAN MERASA KEBERATAN ATAS PERIHAL TERSEBUT DAN MOHON SEGERA DIKONFIRMASI KELANJUTANNYA.",
                    "media": "Email",
                    "nama_ulp": "ULP PANDEGLANG"
                },
                {
                    "no_laporan": "K2323020100261",
                    "waktu_lapor": "01/02/2023 20:03:26",
                    "waktu_response": "01/02/2023 20:24:22",
                    "waktu_recovery": "01/02/2023 21:01:40",
                    "durasi_response_time": 1256,
                    "durasi_recovery_time": 2238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RUFI",
                    "alamat_pelapor": "JL RUHUI RAHAYU 2 GG  PELANGI NO - RT 02/0 KEL SEPINGGAN BARU KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN  LOKASI  DEKAT MASJID MIFTAHUL JANAH",
                    "no_telp_pelapor": "81377589889",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN (DILPREPAID) ,DISPLAY KWH TERTERA GAGAL ,SISA KWH 71,14, NO METER 14046510146, PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K1223020100465",
                    "waktu_lapor": "01/02/2023 20:07:39",
                    "waktu_response": "01/02/2023 20:27:01",
                    "waktu_recovery": "02/02/2023 07:26:59",
                    "durasi_response_time": 1162,
                    "durasi_recovery_time": 39598,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. YANA",
                    "alamat_pelapor": "KP MURUHARJA RT 03 RW 03 , CIAPUS, CIOMAS, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "083133031401",
                    "keterangan_pelapor": "TGL 13/12/22 PROSES  PB (R1MT 900 VA ) MELALUI PLN MOBILE DENGAN NO AGENDA 538319912212138685 NO REG 5383112168041 , BP TELAH DILUNASI . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO K5223011700192 STATUS SELESAI. PELANGGN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K1423020100585",
                    "waktu_lapor": "01/02/2023 20:09:28",
                    "waktu_response": "02/02/2023 00:13:28",
                    "waktu_recovery": "02/02/2023 07:44:33",
                    "durasi_response_time": 14640,
                    "durasi_recovery_time": 27065,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MISLAN ",
                    "alamat_pelapor": "JL. PANGKALAN BENTENG NO- RT 09 RW 03 DESA PANGKALAN BENTENG KEC TALANG KELAPA KAB BANYUASIN LOKASI DEKAT KANDANG AYAM",
                    "no_telp_pelapor": "085378113727",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH VKRN 43 (PTL MENYALA) SISA 13.80 KWH IDPEL 141203320809",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5223020101753",
                    "waktu_lapor": "01/02/2023 20:11:47",
                    "waktu_response": "02/02/2023 08:50:26",
                    "waktu_recovery": "02/02/2023 08:51:22",
                    "durasi_response_time": 45519,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bp Ahmad Reza Fikri alfarabi ",
                    "alamat_pelapor": "PERUMAHAN GURU TEBAT SARI RT 05 RW 02 NO 490 KELURAHAN DUSUN MARTAPURA KECAMATAN MARTAPURA  KOTA PALEMBANG PROVINSI SUMATERA SELATAN",
                    "no_telp_pelapor": "085269289617",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 23. ST AW 47634, ST AK 47773, ST BERDASARKAN ANGKA ACMT 24-01-2023 = 47773. REK (BELUM DILUNASI). (RUMAH DIHUNI, RUMAH TIDAK BERPAGAR, KWH MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG, DATANG APABILA PEMBAYARAN TELAT 2 BULAN). PLN 123 TELAH  MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT.\\n",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP MARTAPURA (UIW S2JB)"
                },
                {
                    "no_laporan": "K1223020100468",
                    "waktu_lapor": "01/02/2023 20:11:56",
                    "waktu_response": "01/02/2023 20:17:34",
                    "waktu_recovery": "01/02/2023 20:28:49",
                    "durasi_response_time": 338,
                    "durasi_recovery_time": 675,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM ",
                    "alamat_pelapor": "JL. STM UJUNG SUKASABAR JL. STM UJUNG  NO. 5 LK 12 RT - RW -   KEC MEDAN JOHOR KOTA MEDAN . ACUAN : DKT DG MASJID AL MUSLIMIN ATAU SEKOLAH KHAIRUL IMAN",
                    "no_telp_pelapor": "081376851212",
                    "keterangan_pelapor": "TGL 15/06/2022 PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN. NO GANGGUAN SEBELUM : G5222061500178",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5223020101755",
                    "waktu_lapor": "01/02/2023 20:12:07",
                    "waktu_response": "01/02/2023 20:58:30",
                    "waktu_recovery": "01/02/2023 21:09:29",
                    "durasi_response_time": 2783,
                    "durasi_recovery_time": 659,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANURI ",
                    "alamat_pelapor": "JL - DS KEMUNING NO 0 RT 3/RW 2 KEC KRAMAT KAB TEGAL >> PINGGIR SAWAH DEKAT MAKAM ",
                    "no_telp_pelapor": "082322265995",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 31.77 KWH (VKRN 43) // PELANGGAN LAPOR LAGI. CC.52.TOMI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEGAL TIMUR"
                },
                {
                    "no_laporan": "K5123020101602",
                    "waktu_lapor": "01/02/2023 20:14:08",
                    "waktu_response": "01/02/2023 20:19:44",
                    "waktu_recovery": "02/02/2023 00:04:17",
                    "durasi_response_time": 336,
                    "durasi_recovery_time": 13473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "JL.PUCANGAN GG 3 RT 3 RW 5 KEL.KERTAJAYA KEC.GUBENG KOTA SURABAYA  - DEKAT MAKAM ",
                    "no_telp_pelapor": "081331532441",
                    "keterangan_pelapor": " BP TO (ALAMAT : JL.PUCANGAN GG 3 RT 3 RW 5 KEL.KERTAJAYA KEC.GUBENG KOTA SURABAYA  - DEKAT MAKAM  ) DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK ( 2 HARI ) YANG LALU DENGAN CARA (KABEL DISAMBUNG LANGSUNG DI ATAS TIANG LISTRIK), DAN DIDISTRIBUSIKAN UNTUK ( KEGIATAN BAZAR ). MOHON IDENTITAS PELAPOR DIRAHASIAKAN SESUAI DENGAN UU PERLINDUNGAN SAKSI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020101605",
                    "waktu_lapor": "01/02/2023 20:19:53",
                    "waktu_response": "02/02/2023 06:14:34",
                    "waktu_recovery": "02/02/2023 06:18:08",
                    "durasi_response_time": 35681,
                    "durasi_recovery_time": 214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA",
                    "alamat_pelapor": "JL  RAMAH KASIH RT02/RW00 DN RAMAH KASIH DS RAMAH KASIH KEC MUARA KUANG KA OGAN HILIR ,BELAKANG MASJID AL HIDAYAH ",
                    "no_telp_pelapor": "085368696912",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL , SISA PULSA 331 KWH , NO TOKEN YG TIDAK BISA DI ENTRY 3924 3353 2990 7136 8089 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP INDERALAYA"
                },
                {
                    "no_laporan": "K1223020100473",
                    "waktu_lapor": "01/02/2023 20:21:57",
                    "waktu_response": "01/02/2023 21:42:04",
                    "waktu_recovery": "01/02/2023 22:07:18",
                    "durasi_response_time": 4807,
                    "durasi_recovery_time": 1514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADRIAN",
                    "alamat_pelapor": "JL GARUDA NO - RT1 RW4 KEL KUBANG JAYA KEC SIAK HULU, KAB. KAMPAR, RIAU. ACUAN : BENGKEL ",
                    "no_telp_pelapor": "082286602987",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES PEMBATALAN DAN  RESTITUSI ATAS PERMOHONAN PELANGGAN MENGAJUKAN PERMOHONAN PD (B1T/5500-B2/82500) NO AGENDA 181409922209296305. PELANGGAN SUDAH DI KONFIRMASI DARI UNIT BAHWA DAYA TERSEBUT TIDAK TERSEDIA DI UNIT, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER 1814055050601. PELANGGAN MENGHENDAKI PEMBATALAN DAN RESTUSI PENGEMBALIAN UANG PERMOHONAN PELANGGAN . MOHON PELANGGAN DI KONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5223020101782",
                    "waktu_lapor": "01/02/2023 20:26:36",
                    "waktu_response": "01/02/2023 20:30:09",
                    "waktu_recovery": "01/02/2023 21:22:09",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 3120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibu Irma ",
                    "alamat_pelapor": "PANASAN DONOHARJO  RT 02 RW 29 NGAGLIK SLEMAN",
                    "no_telp_pelapor": "0882005780357",
                    "keterangan_pelapor": "TGL 30/01/2023 PELANGGAN MENGINFORMASIKAN ADANYA PEMASANGAN BARU PADA LOKASI TETANGGA NAMUN DARI LOKASI PELANGGAN ATAP BANGUNAN TIDAK DIRAPIKAN KEMBALI OLEH PETUGAS SAAT MENYAMBUNG MELALUI PERSIL TSB, SEHINGGA MENYEBABKAN RUMAH PELANGGAN KEBOCORAN AIR HUJAN DAN DIBAWAHNYA ADA WARUNG. PELANGGAN MERASA DIRUGIKAN, MOHON TINDAK LANJUT DAN PENYELESAIANNYA",
                    "media": "Email",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K3223020100474",
                    "waktu_lapor": "01/02/2023 20:30:19",
                    "waktu_response": "01/02/2023 21:26:51",
                    "waktu_recovery": "01/02/2023 21:40:23",
                    "durasi_response_time": 3392,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADIK RENALDI",
                    "alamat_pelapor": "JL RAWE KOMP C.U TANGKAHAN NO- RT- RW- KEL. TANGKAHAN KEC. MEDAN LABUHAN KOTA MEDAN. DEKAT MASJID",
                    "no_telp_pelapor": "6285765441225",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA, SISA KWH 1293 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020101791",
                    "waktu_lapor": "01/02/2023 20:32:46",
                    "waktu_response": "02/02/2023 00:14:08",
                    "waktu_recovery": "02/02/2023 07:44:25",
                    "durasi_response_time": 13282,
                    "durasi_recovery_time": 27017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL. TANJUNG AUR NO 41 RT 5 RW 3 KEL. BUKIT BARU KEC. ILIR BARAT 1. PALEMBANG. DEKAT DEPOT BANGUNAN MAJU BERSAMA",
                    "no_telp_pelapor": "081369084582",
                    "keterangan_pelapor": "APP KET GAGAL, PTL MENYALA, SISA 22,04 KWH. VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101625",
                    "waktu_lapor": "01/02/2023 20:36:23",
                    "waktu_response": "01/02/2023 20:52:49",
                    "waktu_recovery": "01/02/2023 21:41:46",
                    "durasi_response_time": 986,
                    "durasi_recovery_time": 2937,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASIKIN",
                    "alamat_pelapor": "PERUM DKP BLOK L NO. 23 JL. MANGKU BUMI KEL. KEMILING PERMAI KEC. KEMILING KOTA BANDAR LAMPUNG ,DEKAT LAPANGAN FUTSAL \\n",
                    "no_telp_pelapor": "081369997744",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB  R1MT  900  AGENDA 171009912212142674 DAN 171009912212142672 .NO REGISTER 1710012069227 DAN 1710012069225  BP LUNAS PADA TGL 15/12/2022, PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI \\nPELANGGAN PERNAH LAPORAN DENGAN NO. K5123012700128 ,K5123012700130,K5123012000270,K5123012000276,K5123012100811,K5123012100814  , STATUS SELESAI DAN BELUM ADA REALISASI OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5223020101796",
                    "waktu_lapor": "01/02/2023 20:40:31",
                    "waktu_response": "01/02/2023 21:54:46",
                    "waktu_recovery": "01/02/2023 22:32:35",
                    "durasi_response_time": 4455,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR //DKT PINTU AIR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106511, \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K1223020100490",
                    "waktu_lapor": "01/02/2023 20:45:26",
                    "waktu_response": "02/02/2023 06:16:33",
                    "waktu_recovery": "02/02/2023 06:20:30",
                    "durasi_response_time": 34267,
                    "durasi_recovery_time": 237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KWAN JIN",
                    "alamat_pelapor": "XX",
                    "no_telp_pelapor": "0616628535",
                    "keterangan_pelapor": "MOHON KOREKI REK ID PEL 120040056112 STAND AKHIR FEBRUARI  30826. STAN APP AHRI INI 30432. MOHON DILAKUKAN KOREKSI,PELANGGAN BERKEBERATAN MELAKUKAN PEMBAYARAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5223020101808",
                    "waktu_lapor": "01/02/2023 20:56:35",
                    "waktu_response": "01/02/2023 21:13:20",
                    "waktu_recovery": "01/02/2023 22:30:19",
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 4619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL MELATI V NO 7 (KAMAR 104) RT-2 / RW-9 KEL TANAH TINGGI KEC KOTA TANGERANG ACUAN MLATI 7 RESIDEN",
                    "no_telp_pelapor": "081370871909",
                    "keterangan_pelapor": "MOHON PENJELASAN TERKAIT K5423012400099 ESTIMASI WAKTU REALAISASI KONFERSI TOKEN PETUGAS A/N ANGGA MENYAMPAIKAN ESTIMASI 1 BUALAN NAMUN PELANGGAN MENGINGINKAN INFORMASIKAN LEBIH LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5223020101812",
                    "waktu_lapor": "01/02/2023 20:58:09",
                    "waktu_response": "01/02/2023 22:42:24",
                    "waktu_recovery": "01/02/2023 23:03:15",
                    "durasi_response_time": 6255,
                    "durasi_recovery_time": 1251,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M FAHRIZAL",
                    "alamat_pelapor": "JL KUSWARI GG.DAME 4-B - - RT-- / RW--\\nKOTA MADIAH MEDAN\\nKEC MEDAN SUNGGAL\\nKEL SEI SEKAMBIMBI\\nACUAN LOKASI BELAKANG MASJID DARUL HUDA (JL KUSWARI NO 55) \\n",
                    "no_telp_pelapor": "081269296466",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN FEBRUARI  STAND APP TGL LAPOR (1/2/2023) = 10037 DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK KARENA RUMAH TIDAK BERPENGHUNI.\\nPELANGGAN MENGELUHKAN KARENA SEBELUMNYA MENGALAMI KENDALA YANG SAMA\\n\\nINFO STAND SAAT INI DARI PELANGGAN 498",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGAL"
                },
                {
                    "no_laporan": "K3223020100486",
                    "waktu_lapor": "01/02/2023 21:07:46",
                    "waktu_response": "01/02/2023 21:13:36",
                    "waktu_recovery": "01/02/2023 22:23:52",
                    "durasi_response_time": 350,
                    "durasi_recovery_time": 4216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEI ",
                    "alamat_pelapor": "JL KEMUNING PR HARAPAN KITA  IV BLOK E5 NO 21 KEL BENCONGAN KEC KELAPA DUA KOTA TANGERANG PROV BANTEN DEKAT MASJID ",
                    "no_telp_pelapor": "081375648970",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGIMPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL  NYALA SISA 14.1 KWH NO TOKEN  57752879515802051066",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K3223020100489",
                    "waktu_lapor": "01/02/2023 21:08:18",
                    "waktu_response": "01/02/2023 21:09:39",
                    "waktu_recovery": "01/02/2023 21:52:41",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 2582,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASFAN",
                    "alamat_pelapor": "JL. DAYA, PERUM MANGGA 3 BLOK D18 NO.13, RT4/RW3, KEL PACERAKKANG, KEC BIRINGKANAYA, KOTA MAKASSAR",
                    "no_telp_pelapor": "81242930699",
                    "keterangan_pelapor": "TERKAIT NO LAPOR: K3223020100363, MUTASI_K (G9923020188725:meter mengeluarkan percikan dikarenakana kena hujan) - MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH, PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL : 321301536186, ATAS NAMA 321301536186, KTP : 7371111310890007",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5223020101832",
                    "waktu_lapor": "01/02/2023 21:10:39",
                    "waktu_response": "01/02/2023 22:11:04",
                    "waktu_recovery": "01/02/2023 22:40:59",
                    "durasi_response_time": 3625,
                    "durasi_recovery_time": 1795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI / BP WOI",
                    "alamat_pelapor": "KP CIKARANG JL GG H SILUN RT 05 RW 03 NO 89 DESA JAYAMULYA KEC SERANG BARU KAB BEKASI // DEKAT YAYASAN ",
                    "no_telp_pelapor": "6285892687854",
                    "keterangan_pelapor": "BLOCKING TOKEN PADA DATA TIDAK ADA TAGIHAN DAN NOMOR REGISTRASI. PTL HAMPIR PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020101839",
                    "waktu_lapor": "01/02/2023 21:19:53",
                    "waktu_response": "02/02/2023 03:08:34",
                    "waktu_recovery": "02/02/2023 09:21:20",
                    "durasi_response_time": 20921,
                    "durasi_recovery_time": 22366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIKANINGSIH",
                    "alamat_pelapor": "JL. PERUM SINAR ASRI BLOCK T 10 NO. 6 RT 10 /RW 25  KEL. METESEH KEC. TEMBALANG KOTA SEMARANG",
                    "no_telp_pelapor": "081391603554",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL MENYALA SISA PULSA PELANGGAN 1.557 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K1223020100515",
                    "waktu_lapor": "01/02/2023 21:22:29",
                    "waktu_response": "01/02/2023 22:53:18",
                    "waktu_recovery": "01/02/2023 22:54:14",
                    "durasi_response_time": 5449,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAHRI",
                    "alamat_pelapor": "JL PASAR III DATUK KABU GG.MELATI NO - KEL. TEMBUNG KEC.- KOTA MEDAN  LOKASI DEKAT DENGAN SEKOLAH TITI AMALIA",
                    "no_telp_pelapor": "082273741063",
                    "keterangan_pelapor": "MOHON INFROMASI DAN PENJELASANYA LEBIH TAGIH. STAND AKHIR REK FEBRUARI2023 = 22746. STAND APP TGL 01/02/2023 = 22444. REK FEBRUARI 2023 BELUM DILUNASI. RUMAH DIHUNI. PAGAR TERKUNCI. PETUGAS RUTIN DATANG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K1223020100522",
                    "waktu_lapor": "01/02/2023 21:29:23",
                    "waktu_response": "01/02/2023 22:36:13",
                    "waktu_recovery": "01/02/2023 22:47:18",
                    "durasi_response_time": 4010,
                    "durasi_recovery_time": 665,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE ",
                    "alamat_pelapor": "JL CUT NYAK DHIEN BINJAI KOMPLEK SM RAJA RESIDENCE JL SM RAJA / PERJUANGAN BLOK - NO - RT - RW - KEL NANGKA KEC BINJAI UTARA KOTA BINJAI ACUAN DEKAT MASJID NURUL YAKIN",
                    "no_telp_pelapor": "081360021742",
                    "keterangan_pelapor": "SEKITAR SEMINGGU YANG LALU PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BINJAI KOTA"
                },
                {
                    "no_laporan": "K5123020101679",
                    "waktu_lapor": "01/02/2023 21:36:07",
                    "waktu_response": "01/02/2023 22:52:07",
                    "waktu_recovery": "01/02/2023 23:10:12",
                    "durasi_response_time": 4560,
                    "durasi_recovery_time": 1085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKBAL",
                    "alamat_pelapor": "KK GRAHA JANNA,BLOK C2 NO 05 RT-3 / RW-3 KEL SAOKA  KEC WARAK SELATAN KOTA PALOPO ",
                    "no_telp_pelapor": "081355059901",
                    "keterangan_pelapor": "APP KETERANGAN GAGAL TERKAIT VKRN 43 PTL MENYALA SISA PULSA 94.03 KWH / NO TOKEN SESUAI 5929 7086 5227 6326 4150\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5123020101680",
                    "waktu_lapor": "01/02/2023 21:36:29",
                    "waktu_response": "01/02/2023 21:54:07",
                    "waktu_recovery": "02/02/2023 07:00:38",
                    "durasi_response_time": 1058,
                    "durasi_recovery_time": 32791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONA",
                    "alamat_pelapor": "JL PONDOK SENG GG INPRES NO 14 RT - RW - KEL. HELVETIA KEC.SUNGGAL KAB. DELI SERDANG DEKAT KANTOR DESA HELVETIA ",
                    "no_telp_pelapor": "081361009987",
                    "keterangan_pelapor": "NO IDPEL : 120110195240, PELANGGAN LAPOR STAND VIA SWACAM, PELANGGAN SALAH INPUT ANGKA STAND, INPUT PERTAMA TGL 25/01/2023 YAITU =14962, PEMAKAIAN KWH SEKITAR 600 KWH, SEHARUSNYA PEMAKAIAN 300 KWH TGL 25/01/2023 YAITU =14692,  SEHINGGA MENYEBABKAN TAGIHAN NYA TIDAK SESUAI, UNTUK TAGIHAN BULAN JANUARI MEMBENGKAK ,ANGKA STAND 01/02/2023=14757,MOHON BANTUAN KOREKSI REKENING PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K3223020100509",
                    "waktu_lapor": "01/02/2023 21:40:01",
                    "waktu_response": "01/02/2023 21:42:34",
                    "waktu_recovery": "01/02/2023 21:56:32",
                    "durasi_response_time": 153,
                    "durasi_recovery_time": 838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIA",
                    "alamat_pelapor": "JL LAPANGAN NO 9 F RT-2 / RW-8 KEL KURANJI KEC BEKASI BARAT KOTA BEKASI. DIDEKAT TK SUBUR",
                    "no_telp_pelapor": "6285882697194",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL NYALA) SISA PULSA 74.5 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020101686",
                    "waktu_lapor": "01/02/2023 21:40:58",
                    "waktu_response": "02/02/2023 04:38:29",
                    "waktu_recovery": "02/02/2023 04:50:54",
                    "durasi_response_time": 25051,
                    "durasi_recovery_time": 745,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALIF ",
                    "alamat_pelapor": "JL RAYA WHITE CITRALAND NO B-13 RT - RW - KEL LANGENHARJO KEC KOTA KENDAL",
                    "no_telp_pelapor": "08119475777",
                    "keterangan_pelapor": "STIKER BARCODENYA SOBEK. PELANGGAN KEHILANGAN NOMOR METER A/N : SELVI ANGGUN PUSPITA, DAYA : 1.300 VA, TARIF : R1T , ALAMAT NOMOR METER : JL RAYA WHITE CITRALAND NO B-13 RT - RW - KEL LANGENHARJO KEC KOTA KENDAL. MOHON BANTUAN INFORMASI NOMOR METER KE PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENDAL"
                },
                {
                    "no_laporan": "K1223020100558",
                    "waktu_lapor": "01/02/2023 22:14:43",
                    "waktu_response": "02/02/2023 00:33:12",
                    "waktu_recovery": "02/02/2023 00:36:45",
                    "durasi_response_time": 8309,
                    "durasi_recovery_time": 213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVI",
                    "alamat_pelapor": "JL BAKTI ABRI NO.- RT- RW-  KEL MARTUBUNG KEC MEDAN LABUHAN KOTA MEDAN \\nACUAN; -",
                    "no_telp_pelapor": "081269146422",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 117.0KWH \\n NO TOKEN : 2718 2124 7783 3843 8196\\nPELANGGAN MENGHUBUNGI KEMBALI CC.52.FEBRI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5223020101922",
                    "waktu_lapor": "01/02/2023 22:23:09",
                    "waktu_response": "02/02/2023 11:33:56",
                    "waktu_recovery": "02/02/2023 22:01:07",
                    "durasi_response_time": 47447,
                    "durasi_recovery_time": 37631,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VIDIAN ",
                    "alamat_pelapor": "JL LINGKAR SELATAN NO--RT.24RW-- KEL PALMERAH KEC LINGKAR SELATAN KOTA JAMBI //LOKASI MASUK LORONG PUSKESMAS",
                    "no_telp_pelapor": "08979811234",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL MENYALA SISA PULSA PELANGGAN 529 KWH. UPDATE VKRN 43. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K1223020100563",
                    "waktu_lapor": "01/02/2023 22:24:15",
                    "waktu_response": "01/02/2023 23:09:37",
                    "waktu_recovery": "01/02/2023 23:11:36",
                    "durasi_response_time": 2722,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AWALUDIN",
                    "alamat_pelapor": "JL BESAR SEI SEMBILANG RT- RW- DSN KEL.SEI SEMBILANG KEC.SEI SEPAYANG TIMUR KAB ASAHAN PROV SUMUT",
                    "no_telp_pelapor": "085270534362",
                    "keterangan_pelapor": "AHMAD RENAL RIKI , DI JL BESAR SEI SEMBILANG RT- RW- DSN KEL.SEI SEMBILANG KEC.SEI SEPAYANG TIMUR KAB ASAHAN PROV SUMUT  DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK 1TAHUN LALU DENGAN CARA MENYADAP LANGSUNG DARI SR LISTRIK MENGGUNAKAN KABEL DAN DIPERGUNAKAN UNTUK PENERANGAN RUMAH PEMAKAIN 24 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5123020101722",
                    "waktu_lapor": "01/02/2023 22:39:24",
                    "waktu_response": "01/02/2023 22:43:09",
                    "waktu_recovery": "01/02/2023 22:55:18",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL TANJUNG .DUREN RAYA SELATAN NO 8EF - 8EG KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN KOTA JAKBAR// LOKASI INDOMARET  FRESH CENTRAL PARK ",
                    "no_telp_pelapor": "6285771897435",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN  SETELAH UPDATE VKRN 43 SISA PULSA  33.58   KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020101968",
                    "waktu_lapor": "01/02/2023 23:02:53",
                    "waktu_response": "02/02/2023 05:05:01",
                    "waktu_recovery": "02/02/2023 05:30:42",
                    "durasi_response_time": 21728,
                    "durasi_recovery_time": 1541,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAUFAL",
                    "alamat_pelapor": "PERUM BUMI INDAH, TAHAP 5, JL EDELWEIS 1 BLOK KC-2. KEC. PASAR KEMIS, KEL. SUKAMANTRI, KAB.TANGERANG.",
                    "no_telp_pelapor": "087736430056",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106581, MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 04/12/2022 TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. AGEM AGUS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 220031 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K1223020100596",
                    "waktu_lapor": "01/02/2023 23:06:41",
                    "waktu_response": "01/02/2023 23:33:56",
                    "waktu_recovery": "02/02/2023 00:14:35",
                    "durasi_response_time": 1635,
                    "durasi_recovery_time": 2439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AULIA",
                    "alamat_pelapor": "JL BESAR MARELAN NO 92 T.600 - - RT-- / RW-- // KEL RENGAS PULAU KEC MEDAN MARELAN LOKASI MIE AYAM MAS DARTO ",
                    "no_telp_pelapor": "08116146046",
                    "keterangan_pelapor": "PETUGAS TUSBUNG TIDAK TELITI DAN MENGECEWAKAN. PELANGGAN TIDAK MEMILIKI TUNGGAKAN DAN SELALU MELUNASI REKENING SEBELUM TANGGAL JATUH TEMPO. TGL 24/01/23 REK JANUARI TELAH DILUNASI VIABTN.  PTL DIPUTUS. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020102022",
                    "waktu_lapor": "01/02/2023 23:40:54",
                    "waktu_response": "02/02/2023 04:29:49",
                    "waktu_recovery": "02/02/2023 05:05:33",
                    "durasi_response_time": 17335,
                    "durasi_recovery_time": 2144,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYANA",
                    "alamat_pelapor": "suryanastretcore@gmail.com\\n\\nKP.SERANG RT02/01 DESA TAMAN RAHAYU KECAMATAN SETU,KABUPATEN BEKASI",
                    "no_telp_pelapor": "089624332195",
                    "keterangan_pelapor": "MOHON PENJELASAN DAN KONFIRMASI, SESUAI INFORMASI PELANGGAN TERDAPAT TS P2TL, CSO SUDAH MENJELASKAN NAMUN PELANGGAN MENGHENDAKI PENJELASAN LEBIH LENGKAP DARI UNIT TERKAIT. 537420957486 // UPDATE SUDAH DIBUATKAN LAPORAN G5223020200036 CC.52.SURYA.SM",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5223020102026",
                    "waktu_lapor": "01/02/2023 23:43:25",
                    "waktu_response": "02/02/2023 00:15:21",
                    "waktu_recovery": "02/02/2023 00:17:48",
                    "durasi_response_time": 1916,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. FADLI SUHADA",
                    "alamat_pelapor": "JL. PASAR 4 BARAT GG. SEJATI NO. 4 RT-- RW-- KEL MARELAN KEC MARELAN KOTA MEDAN ACUAN DKT RINI RIAS PENGANTIN",
                    "no_telp_pelapor": "085280441523",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK BULAN FEB. 2023 = 29682 KWH, STAND APP TGL 01/02/2023 = 29598.0 KWH, RUMAH DIHUNI TIDAK BERPAGAR, PELANGGAN TIDAK MENGETAHUI PETUGAS CATER RUTIN DATANG ATAU TIDAK. PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK // PELANGGAN MELAPOR KEMBALI CC.54.FARIZ 23.45",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020100006",
                    "waktu_lapor": "01/02/2023 00:01:23",
                    "waktu_response": "01/02/2023 00:01:59",
                    "waktu_recovery": "01/02/2023 00:02:52",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Doni",
                    "alamat_pelapor": "JL KH WASYID NO 119 CILEGON No.0 RT.0 RW.0 CILEGON",
                    "no_telp_pelapor": "62895391110909",
                    "keterangan_pelapor": "mohon info terkait prediksi pemakaian tenaga listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRIMA KRAKATAU (TT/TM)"
                },
                {
                    "no_laporan": "K5423020100084",
                    "waktu_lapor": "01/02/2023 00:40:56",
                    "waktu_response": "01/02/2023 05:14:27",
                    "waktu_recovery": "01/02/2023 12:52:27",
                    "durasi_response_time": 16411,
                    "durasi_recovery_time": 27480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurrahman Rusmana",
                    "alamat_pelapor": "Kp.cibuntu RT 002 RW 005 Des.cibuntu kec.cibitung kab.bekasi",
                    "no_telp_pelapor": "6281398369217",
                    "keterangan_pelapor": "tidak bisa mengisi pulsa token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020100089",
                    "waktu_lapor": "01/02/2023 00:45:30",
                    "waktu_response": "01/02/2023 01:00:27",
                    "waktu_recovery": "01/02/2023 07:53:08",
                    "durasi_response_time": 897,
                    "durasi_recovery_time": 24761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHABATJAKARTA",
                    "alamat_pelapor": "Stasiun Jln. Nyi Raja Permas",
                    "no_telp_pelapor": "6281210701126",
                    "keterangan_pelapor": "NO AGENDA 538319912301199708\\nMOHON PERCEPATAN PASANG BARU ATAS NAMA CFC ST KA BOGOR..KARNA HARI RABU 1 FEBRUARI 2023 GERAI TERSEBUT MAU GRAND OPENING *5 MOHON DAPAT PRIORITAS INVESTASI KAMI DI KOTA BOGOR TSB TKSH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020100092",
                    "waktu_lapor": "01/02/2023 00:48:08",
                    "waktu_response": "01/02/2023 05:20:11",
                    "waktu_recovery": "01/02/2023 07:43:55",
                    "durasi_response_time": 16323,
                    "durasi_recovery_time": 8624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "enzelina",
                    "alamat_pelapor": "JL KLAMPIS JAYA No.047 RT.0 RW.0 KEPUTIH",
                    "no_telp_pelapor": "6287859890662",
                    "keterangan_pelapor": "Meteran ada tulisannya periksa, sehingga tidak bisa memasukkan token listrik (Wa no. 082237437270)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020100102",
                    "waktu_lapor": "01/02/2023 00:51:27",
                    "waktu_response": "01/02/2023 00:56:12",
                    "waktu_recovery": "01/02/2023 01:38:33",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 2541,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heristiawan",
                    "alamat_pelapor": "jln.rumbia",
                    "no_telp_pelapor": "6283879627207",
                    "keterangan_pelapor": "gagal memasukan token,mohon aolusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100108",
                    "waktu_lapor": "01/02/2023 00:53:45",
                    "waktu_response": "01/02/2023 09:37:42",
                    "waktu_recovery": "01/02/2023 10:15:18",
                    "durasi_response_time": 31437,
                    "durasi_recovery_time": 2256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dhikie Handoko",
                    "alamat_pelapor": "Jl. Angkatan 66 Lr. tamansari No.445",
                    "no_telp_pelapor": "6281271522626",
                    "keterangan_pelapor": "gagal pengisian token 2x berturut²",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020100115",
                    "waktu_lapor": "01/02/2023 01:00:31",
                    "waktu_response": "01/02/2023 08:22:25",
                    "waktu_recovery": "01/02/2023 08:24:08",
                    "durasi_response_time": 26514,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KUSAENI",
                    "alamat_pelapor": "DESA HARJOSARI LOR RT 14/03 KEC ADIWERNA KAB TEGAL JAWA TENGAH",
                    "no_telp_pelapor": "08164557302",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYEELASAIAN, TGL 31/1/2023 PELANGGAN MENGAJUKAN PB DAYA 7.700 VA, SEBELUMNYA TELAH TERPASANG KWH METER DILOKASI DAN PELANGGAN MENGAJUKAN PB DAN ISNTALLASI SERTA AKSES MASUK TERPISAH, SESUAI INFO PELANGGAN YBS DIARAHKAN SPV ULP SLAWI A.N IBU MEDINA PERMOHONAN TSB TIDAK DAPAT DIAJUKAN DAN PERMOHONAN DAPAT DILAKUKAN DENGAN PENAMBAHAN DAYA MENJADI 3 PHASE (7.700 VA).",
                    "media": "Facebook",
                    "nama_ulp": "ULP SLAWI"
                },
                {
                    "no_laporan": "K5423020100119",
                    "waktu_lapor": "01/02/2023 01:02:19",
                    "waktu_response": "01/02/2023 01:20:03",
                    "waktu_recovery": "01/02/2023 01:21:33",
                    "durasi_response_time": 1064,
                    "durasi_recovery_time": 90,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lukmanul hakim",
                    "alamat_pelapor": "perum",
                    "no_telp_pelapor": "6282310131935",
                    "keterangan_pelapor": "beli token gk bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100142",
                    "waktu_lapor": "01/02/2023 01:15:08",
                    "waktu_response": "01/02/2023 02:14:18",
                    "waktu_recovery": "01/02/2023 05:19:45",
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 11127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "jl kapuk RT 04/03 NO 64 KEL KAPUK KEC CENGKARENG JAKBAR  ACUAN DIBELAKANG KANTOR KELURAHAN / DEKAT PS ALAM RT 04 RW 03 ",
                    "no_telp_pelapor": "087889263485",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK .\\n SEJAK 2 MINGGU LALU ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020100170",
                    "waktu_lapor": "01/02/2023 01:31:03",
                    "waktu_response": "01/02/2023 01:45:50",
                    "waktu_recovery": "01/02/2023 01:52:02",
                    "durasi_response_time": 887,
                    "durasi_recovery_time": 372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "putri handayani",
                    "alamat_pelapor": "jln. raya tambelang rt 011/rw006ds. sukarapih ",
                    "no_telp_pelapor": "6285892347148",
                    "keterangan_pelapor": "sering pemadaman sendiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020100174",
                    "waktu_lapor": "01/02/2023 01:38:01",
                    "waktu_response": "01/02/2023 01:39:15",
                    "waktu_recovery": "01/02/2023 01:40:48",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Briana",
                    "alamat_pelapor": "DN PESANTREN PAITON No. RT.3 RW.2",
                    "no_telp_pelapor": "6285232157596",
                    "keterangan_pelapor": "tidak bisa melakukan pengisian token ulang . Dengan kata2 total kWh melebih batas maksimum . solusi dong . ini kan sudah tgl 1 masih blm bisa juga",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100175",
                    "waktu_lapor": "01/02/2023 01:38:19",
                    "waktu_response": "01/02/2023 04:34:50",
                    "waktu_recovery": "01/02/2023 04:51:41",
                    "durasi_response_time": 10591,
                    "durasi_recovery_time": 1011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSMAN BARI ",
                    "alamat_pelapor": "PR TAMAN WISMA ASRI BLOK M54 NO 11 RT3/59 KEL TELUK PUCUNG KEC BEKASI UTARA, BEKASI",
                    "no_telp_pelapor": "081288150081",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN.PELANGGAN TELAH MEMENUHI TOPUP UNTUK BULAN JANUARI SEBESAR 720 JAM NYALA PADA TGL 1/02/23 SERTA SELANJUTNYA YBS MEMBUTUHKAN TOPUP TOKEN (PTL HAMPIR PADAM) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100178",
                    "waktu_lapor": "01/02/2023 01:38:57",
                    "waktu_response": "01/02/2023 05:12:03",
                    "waktu_recovery": "01/02/2023 06:57:53",
                    "durasi_response_time": 12786,
                    "durasi_recovery_time": 6350,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL TOHIR I KP KANDANG RT-3 / RW-4 NO 91 KEL JAGAKARSA KEC JAGAKARSA JAKSEL ",
                    "no_telp_pelapor": "6285697174598",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK BULAN JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020100207",
                    "waktu_lapor": "01/02/2023 01:55:19",
                    "waktu_response": "01/02/2023 01:56:28",
                    "waktu_recovery": "01/02/2023 02:53:57",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 3449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heristiawan",
                    "alamat_pelapor": "jln.rumbia",
                    "no_telp_pelapor": "6283879627207",
                    "keterangan_pelapor": "gagal memasukan token,mohon aolusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100212",
                    "waktu_lapor": "01/02/2023 01:57:03",
                    "waktu_response": "01/02/2023 05:12:48",
                    "waktu_recovery": "01/02/2023 15:30:27",
                    "durasi_response_time": 11745,
                    "durasi_recovery_time": 37059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "usman",
                    "alamat_pelapor": "KK HARAPAN ELOK B4 No.3 RT.0 RW.0 BABELAN KT",
                    "no_telp_pelapor": "6281284918145",
                    "keterangan_pelapor": "listrik mati hidup bunyi cedakcedut di kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020100215",
                    "waktu_lapor": "01/02/2023 01:57:45",
                    "waktu_response": "01/02/2023 02:01:57",
                    "waktu_recovery": "01/02/2023 02:16:34",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 877,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bangsawan Putra Mandala",
                    "alamat_pelapor": "DK KEL.UBO-UBO No.0 RT.12 RW.4 TERNATE",
                    "no_telp_pelapor": "6282297718086",
                    "keterangan_pelapor": "sudah membali token via mbangkin Bank BNI tapi gagal terus mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020100236",
                    "waktu_lapor": "01/02/2023 02:05:12",
                    "waktu_response": "01/02/2023 02:32:32",
                    "waktu_recovery": "01/02/2023 08:50:34",
                    "durasi_response_time": 1640,
                    "durasi_recovery_time": 22682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Johan Waskita",
                    "alamat_pelapor": "JL PASAR RUMPUT No.0 RT.000 RW.00 NAGASARI",
                    "no_telp_pelapor": "6285891703703",
                    "keterangan_pelapor": "Kenapa tagihan kurang lebih sama dengan yang sebelum-sebelumnya, padahal KWH meternya tidak digunakan alias dicabut sementara karena sedang renovasi rumah.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020100249",
                    "waktu_lapor": "01/02/2023 02:09:58",
                    "waktu_response": "01/02/2023 04:56:26",
                    "waktu_recovery": "01/02/2023 07:59:16",
                    "durasi_response_time": 9988,
                    "durasi_recovery_time": 10970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad paudji",
                    "alamat_pelapor": "Jl. Raya Jati Kramat Indah II No.3",
                    "no_telp_pelapor": "62895351611582",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100254",
                    "waktu_lapor": "01/02/2023 02:11:12",
                    "waktu_response": "01/02/2023 08:07:31",
                    "waktu_recovery": "01/02/2023 08:51:58",
                    "durasi_response_time": 21379,
                    "durasi_recovery_time": 2667,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fanesa",
                    "alamat_pelapor": "JL BROMO UJ LR.XIV",
                    "no_telp_pelapor": "62895410136557",
                    "keterangan_pelapor": "token yg di beli selalu gagal ngk msk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020100270",
                    "waktu_lapor": "01/02/2023 02:18:48",
                    "waktu_response": "01/02/2023 06:01:11",
                    "waktu_recovery": "01/02/2023 06:10:38",
                    "durasi_response_time": 13343,
                    "durasi_recovery_time": 567,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUKMIN",
                    "alamat_pelapor": "KP RAGAMUKTI RT 3 RW 1 JL H KAIM NO 53 KEL CITAYAM KEC TAJURHALANG KAB BOGOR JABAR ",
                    "no_telp_pelapor": "081398848488",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 56204458253 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 134 KWH. SETEMPAT ADA BAYI, UPDATE, 02:43, CC.54.HENDI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020100278",
                    "waktu_lapor": "01/02/2023 02:28:36",
                    "waktu_response": "01/02/2023 05:22:34",
                    "waktu_recovery": "01/02/2023 09:28:14",
                    "durasi_response_time": 10438,
                    "durasi_recovery_time": 14740,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sainudin",
                    "alamat_pelapor": "Jl. Bugis No.8",
                    "no_telp_pelapor": "6282122488979",
                    "keterangan_pelapor": "Tidak bisa beli token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020100298",
                    "waktu_lapor": "01/02/2023 02:40:21",
                    "waktu_response": "01/02/2023 02:47:59",
                    "waktu_recovery": "01/02/2023 06:15:45",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 12466,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "allea ss",
                    "alamat_pelapor": "JL KP. TANJUNG UTARA, RT 17/ RW 07 No.",
                    "no_telp_pelapor": "628567608537",
                    "keterangan_pelapor": "padam.melebihi batas maksimum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOSAMBI"
                },
                {
                    "no_laporan": "K5423020100305",
                    "waktu_lapor": "01/02/2023 02:47:14",
                    "waktu_response": "01/02/2023 08:27:38",
                    "waktu_recovery": "01/02/2023 08:31:19",
                    "durasi_response_time": 20424,
                    "durasi_recovery_time": 221,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suherman",
                    "alamat_pelapor": "bukit panyang 1",
                    "no_telp_pelapor": "6281211544817",
                    "keterangan_pelapor": "mengapa selalu gagal pengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LANGSA"
                },
                {
                    "no_laporan": "K5423020100308",
                    "waktu_lapor": "01/02/2023 02:50:33",
                    "waktu_response": "01/02/2023 06:10:16",
                    "waktu_recovery": "01/02/2023 17:21:17",
                    "durasi_response_time": 11983,
                    "durasi_recovery_time": 40261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK RAHMAN",
                    "alamat_pelapor": "JL ANCE DG NGOYO LR 3 NO 20 RT 2 RW 4 KEL MASALE KEC PANAKUKKANG KOTA MAKASSAR PROV SULSEL. ACUAN LOKASI BELAKANG GEDUNG LASHARAN GARDEN",
                    "no_telp_pelapor": "089610151464",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 01/02/23 TERJADI GANGGUAN G5423013125437 (gangguan sebelumnya) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100311",
                    "waktu_lapor": "01/02/2023 02:52:23",
                    "waktu_response": "01/02/2023 02:54:18",
                    "waktu_recovery": "01/02/2023 03:46:07",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 3109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Devi Novita",
                    "alamat_pelapor": "KP BLOKANG No. RT.1 RW.6",
                    "no_telp_pelapor": "6282280965002",
                    "keterangan_pelapor": "tolong ini kenapa belum bisa membeli token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100315",
                    "waktu_lapor": "01/02/2023 02:58:04",
                    "waktu_response": "01/02/2023 08:27:32",
                    "waktu_recovery": "01/02/2023 08:31:14",
                    "durasi_response_time": 19768,
                    "durasi_recovery_time": 222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suherman",
                    "alamat_pelapor": "Bukit Panjang 1",
                    "no_telp_pelapor": "6281211544817",
                    "keterangan_pelapor": "pasca prabayar selalu hagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LANGSA"
                },
                {
                    "no_laporan": "K5423020100330",
                    "waktu_lapor": "01/02/2023 03:06:54",
                    "waktu_response": "01/02/2023 06:55:09",
                    "waktu_recovery": "01/02/2023 07:03:44",
                    "durasi_response_time": 13695,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sunani",
                    "alamat_pelapor": "kp ragas",
                    "no_telp_pelapor": "6283116895402",
                    "keterangan_pelapor": "kenapa kwh listrik saya bisa berubah tarif, dari 450 jadi 900 dan sekarang pemakaian jadi boros, gimana cara biar rubah kembali dan irit seperti semula?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020100345",
                    "waktu_lapor": "01/02/2023 03:19:17",
                    "waktu_response": "01/02/2023 03:55:59",
                    "waktu_recovery": "01/02/2023 04:06:56",
                    "durasi_response_time": 2202,
                    "durasi_recovery_time": 657,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAGUS PRAMUDIA",
                    "alamat_pelapor": "Tirtasani royal resort RP 7 no.02",
                    "no_telp_pelapor": "6281252660288",
                    "keterangan_pelapor": "apakah ada pemadaman saat ini di lokasi sekitar saya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020100371",
                    "waktu_lapor": "01/02/2023 03:44:50",
                    "waktu_response": "01/02/2023 07:57:56",
                    "waktu_recovery": "01/02/2023 08:04:59",
                    "durasi_response_time": 15186,
                    "durasi_recovery_time": 423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuke y",
                    "alamat_pelapor": "Jl. Pasir Kunci Poncol No.256",
                    "no_telp_pelapor": "6285256259838",
                    "keterangan_pelapor": "Tagihan tidak sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020100377",
                    "waktu_lapor": "01/02/2023 03:55:08",
                    "waktu_response": "01/02/2023 05:53:22",
                    "waktu_recovery": "01/02/2023 06:02:09",
                    "durasi_response_time": 7094,
                    "durasi_recovery_time": 527,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Syahril",
                    "alamat_pelapor": "JL.Letnan Purbadi Gang 04 RT 003 RW 004 Ibu Ropiah",
                    "no_telp_pelapor": "628985668411",
                    "keterangan_pelapor": "listrik konslet trus pas nyala tegangannya berkurang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDRAMAYU KOTA"
                },
                {
                    "no_laporan": "K5423020100381",
                    "waktu_lapor": "01/02/2023 04:03:55",
                    "waktu_response": "01/02/2023 04:37:38",
                    "waktu_recovery": "01/02/2023 05:13:28",
                    "durasi_response_time": 2023,
                    "durasi_recovery_time": 2150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusiman",
                    "alamat_pelapor": "jl.sunankalijaga no99 rt/w 06/02",
                    "no_telp_pelapor": "6282199058806",
                    "keterangan_pelapor": "kl di isi token gahal trrus,,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TIMIKA JAYA"
                },
                {
                    "no_laporan": "K5423020100391",
                    "waktu_lapor": "01/02/2023 04:13:15",
                    "waktu_response": "01/02/2023 06:27:16",
                    "waktu_recovery": "01/02/2023 09:19:37",
                    "durasi_response_time": 8041,
                    "durasi_recovery_time": 10341,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK WAHUDIN",
                    "alamat_pelapor": "KP CIPAEH NO 40 RT 13 RW 4 DS GUNUNG KALER KEC GUNUNG KALER KAB TANGERANG PROV BANTEN. ACUAN LOKASI DEKAT SMKN 3 KAB TANGERANG.",
                    "no_telp_pelapor": "087809290860",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 19/01/23 TELAH DILAKUKAN REALISASI PD NO AGENDA 566400522301198547 OLH PETUGAS NAMUN HINGGA SAAT INI MASIH TERCANTUM DAYA SEBELUMNYA",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020100404",
                    "waktu_lapor": "01/02/2023 04:22:30",
                    "waktu_response": "01/02/2023 07:33:54",
                    "waktu_recovery": "01/02/2023 11:50:17",
                    "durasi_response_time": 11484,
                    "durasi_recovery_time": 15383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bertha Z M",
                    "alamat_pelapor": "Jl. Magangan Kulon No.2",
                    "no_telp_pelapor": "6285692003610",
                    "keterangan_pelapor": "beli token listrik via aplikasi livin mandiri mobile, sudah dapat nomor tokennya tapi ketika dimasukkan nomornya sudah sampai 5 kali selalu tdk bisa. Tulisannya GAGAL terus, nomor meter 32027824286.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020100430",
                    "waktu_lapor": "01/02/2023 04:39:40",
                    "waktu_response": "01/02/2023 08:13:32",
                    "waktu_recovery": "01/02/2023 08:15:18",
                    "durasi_response_time": 12832,
                    "durasi_recovery_time": 106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tri Muriono",
                    "alamat_pelapor": "Jl.Karya Bakti.Gg.Halimah No.5.Lik.8.Kel.Tanah 600.",
                    "no_telp_pelapor": "6282279243002",
                    "keterangan_pelapor": "Isi Token Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020100437",
                    "waktu_lapor": "01/02/2023 04:48:32",
                    "waktu_response": "01/02/2023 04:56:58",
                    "waktu_recovery": "01/02/2023 05:14:33",
                    "durasi_response_time": 506,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Renni ayu kusumadewi",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6282190383026",
                    "keterangan_pelapor": "masukin no token tapi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020100444",
                    "waktu_lapor": "01/02/2023 04:53:40",
                    "waktu_response": "01/02/2023 05:42:08",
                    "waktu_recovery": "01/02/2023 05:45:51",
                    "durasi_response_time": 2908,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saleh Renleeuw",
                    "alamat_pelapor": "DESA LABETAWI RT. RW. TUAL",
                    "no_telp_pelapor": "6282399570604",
                    "keterangan_pelapor": "setelah di ganti MCB 2 Amper daya 450 oleh petugas PLN sering mati lampu ketika kulkas di colok sedangkan daya yg di butuhkan kulkas Hanya 130 mohon penjelasannya apakah harus tambah daya atau ada kejanggalan pemasangan MCB. terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA TUAL"
                },
                {
                    "no_laporan": "K5423020100445",
                    "waktu_lapor": "01/02/2023 04:54:33",
                    "waktu_response": "01/02/2023 05:56:37",
                    "waktu_recovery": "01/02/2023 05:59:20",
                    "durasi_response_time": 3724,
                    "durasi_recovery_time": 163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iman Bahtiar",
                    "alamat_pelapor": "KK BUKIT GALUDRA No.15 RT.000 RW.00 CILAME",
                    "no_telp_pelapor": "6281321977283",
                    "keterangan_pelapor": "tgl 28/01/2023 baru beli token 200.000 ...tgl 01/02/2023 sudah sisa 8kwh\\n\\nko bisa gitu...pemakaian regular. dan pembelian 5 bulan terakhir sebesar itu cukup 1 bulan...kenapa sekarang kurang seminggu sudah mau habis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020100446",
                    "waktu_lapor": "01/02/2023 04:56:41",
                    "waktu_response": "01/02/2023 05:32:49",
                    "waktu_recovery": "01/02/2023 08:10:36",
                    "durasi_response_time": 2168,
                    "durasi_recovery_time": 9467,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HOIRUL UMAM",
                    "alamat_pelapor": "JL DSN.TIMUR RT 00 RW 00 No.",
                    "no_telp_pelapor": "6285236273803",
                    "keterangan_pelapor": "Tidak bisa isi pulsa,,,keterangan selalu melebihi batas pembelian kWh meter,,,mohon di bantu,,soalnya mau mati ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020100452",
                    "waktu_lapor": "01/02/2023 05:03:01",
                    "waktu_response": "01/02/2023 06:12:02",
                    "waktu_recovery": "01/02/2023 06:15:47",
                    "durasi_response_time": 4141,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erick Aditya",
                    "alamat_pelapor": "JL KLP PUAN 13 BLK AF6 PR SKTR 1A PKLN BRT No.24 RT.5 RW.12 KLP DUA",
                    "no_telp_pelapor": "6285268083383",
                    "keterangan_pelapor": "9898\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020100453",
                    "waktu_lapor": "01/02/2023 05:03:43",
                    "waktu_response": "01/02/2023 06:19:51",
                    "waktu_recovery": "01/02/2023 06:49:55",
                    "durasi_response_time": 4568,
                    "durasi_recovery_time": 1804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isep mulyana",
                    "alamat_pelapor": "kp. krajan rt 10 rw 008 no. 15",
                    "no_telp_pelapor": "6281285338411",
                    "keterangan_pelapor": "mau isi token ga bisa, no pelnggan diblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020100457",
                    "waktu_lapor": "01/02/2023 05:05:37",
                    "waktu_response": "01/02/2023 05:20:09",
                    "waktu_recovery": "01/02/2023 07:17:40",
                    "durasi_response_time": 872,
                    "durasi_recovery_time": 7051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020100466",
                    "waktu_lapor": "01/02/2023 05:11:08",
                    "waktu_response": "01/02/2023 06:45:22",
                    "waktu_recovery": "01/02/2023 11:11:59",
                    "durasi_response_time": 5654,
                    "durasi_recovery_time": 15997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS HERYANTO",
                    "alamat_pelapor": "DS TERBAN 0 0 RT-2 / RW-1",
                    "no_telp_pelapor": "082133682170",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 103 VKRN 43 (PTL NYALA), POP UP TERPUTUS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020100483",
                    "waktu_lapor": "01/02/2023 05:22:33",
                    "waktu_response": "01/02/2023 05:24:07",
                    "waktu_recovery": "01/02/2023 09:08:48",
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 13481,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amelia niko",
                    "alamat_pelapor": "PR VILA GUNUNG LESTARI E1/28 No. JOMBANG",
                    "no_telp_pelapor": "6281385346454",
                    "keterangan_pelapor": "Saya beli token 500rb lewat shoppee tapi tidak menerima nomor tokennya. saya beli beberapa hari lalu. tolong dibantu nomor tokennya tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100488",
                    "waktu_lapor": "01/02/2023 05:25:02",
                    "waktu_response": "01/02/2023 07:39:30",
                    "waktu_recovery": "01/02/2023 09:55:25",
                    "durasi_response_time": 8068,
                    "durasi_recovery_time": 8155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mr. MK",
                    "alamat_pelapor": "JL TANJUNG PURA KED HULU PTS RT.007 RW.01 K No.0 RT.007 RW.01",
                    "no_telp_pelapor": "6281347414448",
                    "keterangan_pelapor": "TIDAK BISA MENGISI TOKEN LISTRIK",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PUTUSSIBAU"
                },
                {
                    "no_laporan": "K5423020100489",
                    "waktu_lapor": "01/02/2023 05:25:21",
                    "waktu_response": "01/02/2023 06:26:13",
                    "waktu_recovery": "01/02/2023 06:28:41",
                    "durasi_response_time": 3652,
                    "durasi_recovery_time": 148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hayuu Soraya",
                    "alamat_pelapor": "blok kamas2 desa keduanan ",
                    "no_telp_pelapor": "6283169840428",
                    "keterangan_pelapor": "knpa listrik di rmah saya naik trus byrnya\\npdhal pmkaian tdk ada kulkas hnya mjikom dan snyo aja¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020100491",
                    "waktu_lapor": "01/02/2023 05:25:56",
                    "waktu_response": "01/02/2023 08:11:21",
                    "waktu_recovery": "01/02/2023 09:04:11",
                    "durasi_response_time": 9925,
                    "durasi_recovery_time": 3170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Novitasari",
                    "alamat_pelapor": "KK PERUMNAS TLJAMBE I No.39 RT.000 RW.00 TLKJAMBE",
                    "no_telp_pelapor": "6285794896821",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai dengan angka stand meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020100495",
                    "waktu_lapor": "01/02/2023 05:29:42",
                    "waktu_response": "01/02/2023 05:43:57",
                    "waktu_recovery": "01/02/2023 07:43:43",
                    "durasi_response_time": 855,
                    "durasi_recovery_time": 7186,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gus Sanjaya",
                    "alamat_pelapor": "Jl. Barata Jaya XXI No.22",
                    "no_telp_pelapor": "6282228544479",
                    "keterangan_pelapor": "pengisian token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020100499",
                    "waktu_lapor": "01/02/2023 05:32:20",
                    "waktu_response": "01/02/2023 06:01:27",
                    "waktu_recovery": "01/02/2023 06:08:03",
                    "durasi_response_time": 1747,
                    "durasi_recovery_time": 396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arifin Bjm",
                    "alamat_pelapor": "JL SIMPATI TEGAL ARUM No. RT.44 RW.9 SYAMSUDINN",
                    "no_telp_pelapor": "6281349401989",
                    "keterangan_pelapor": "Saya ingin menurunkan Daya Listrik Dari 1300 Ke 900",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020100503",
                    "waktu_lapor": "01/02/2023 05:35:29",
                    "waktu_response": "01/02/2023 05:42:36",
                    "waktu_recovery": "01/02/2023 05:56:44",
                    "durasi_response_time": 427,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FRANGKI",
                    "alamat_pelapor": "KP TELUKPUCUNG KEC.BEKASI UTARA 0   RT-1 / RW-2",
                    "no_telp_pelapor": "085312795555",
                    "keterangan_pelapor": "MOHON UNTUK PENJELASAN INFORMASI TERKAIT PEMBLOKIRAN TOKEN DENGAN ID PEL 537316533218, YBS MEMINTA INFORMASI LENGKAP SUPAYA BISA DILAPORKAN KE PEMILIK BANGUNAN, YBS ADALAH PENYEWA TOKO TSBT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100506",
                    "waktu_lapor": "01/02/2023 05:37:45",
                    "waktu_response": "01/02/2023 06:21:06",
                    "waktu_recovery": "01/02/2023 07:35:24",
                    "durasi_response_time": 2601,
                    "durasi_recovery_time": 4458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syaifudin",
                    "alamat_pelapor": "DS 643 KOMBA No.0 RT.0 RW.0 LAROMPONG",
                    "no_telp_pelapor": "6285256271388",
                    "keterangan_pelapor": "di app vocer undian saya tidak tampil \\npadahal sebelumnya, semua poin yang saya tukarkan selalu ada, dan saya sudah screenshot semua, ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5423020100507",
                    "waktu_lapor": "01/02/2023 05:37:55",
                    "waktu_response": "01/02/2023 06:28:24",
                    "waktu_recovery": "01/02/2023 09:49:48",
                    "durasi_response_time": 3029,
                    "durasi_recovery_time": 12084,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irma Agustinah",
                    "alamat_pelapor": "Jl. Telaga Raya No.16C RT 017/01",
                    "no_telp_pelapor": "6281314737098",
                    "keterangan_pelapor": "Tidak bisa mengisi Token , apakah bisa naik daya menjadi 1300 ( an.Irma Agustinah mendptkan subsidi PKH dari pemerintah)",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020100509",
                    "waktu_lapor": "01/02/2023 05:39:25",
                    "waktu_response": "01/02/2023 05:53:06",
                    "waktu_recovery": "01/02/2023 06:40:55",
                    "durasi_response_time": 821,
                    "durasi_recovery_time": 2869,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aenun nakiyah",
                    "alamat_pelapor": "Jalan D.I. Pandjaitan",
                    "no_telp_pelapor": "6285752314971",
                    "keterangan_pelapor": "halo selamat pagi saya ingin mengajukan pengaduan temtang pembayaran pln saya kenapa setiap bulannya pembayaran saya naik /\\n200rbuuu sedangkan pemakaian saya sama setiap bulannyaa!!tolong di baikin soalnya tetangga sayaa kmren juga pembayarannya melonjat habis d lapor baru normal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BONTANG"
                },
                {
                    "no_laporan": "K5423020100515",
                    "waktu_lapor": "01/02/2023 05:44:55",
                    "waktu_response": "01/02/2023 07:58:01",
                    "waktu_recovery": "01/02/2023 08:09:52",
                    "durasi_response_time": 7986,
                    "durasi_recovery_time": 711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bendi Dollix Krismunawan",
                    "alamat_pelapor": "KP SERNAG KONGSI No.0 RT.1 RW.2 SERANG",
                    "no_telp_pelapor": "6285799198598",
                    "keterangan_pelapor": "Tidak bisa isi token karena ketika pencet angka \\\"9\\\" di KWH meter, tidak bisa, selalu muncul angka \\\"6\\\", kemungkinan ada PCB di Dial nya yg rusak karena air hujan dan panas. jadi tidak bisa isi token, Urgent. terimakasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020100521",
                    "waktu_lapor": "01/02/2023 05:46:32",
                    "waktu_response": "01/02/2023 05:50:07",
                    "waktu_recovery": "01/02/2023 06:08:41",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 1114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iis marlina",
                    "alamat_pelapor": "Jl. KH. Muchtar Tabrani No.05",
                    "no_telp_pelapor": "6281807766300",
                    "keterangan_pelapor": "gagal terus mengisi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100541",
                    "waktu_lapor": "01/02/2023 05:53:56",
                    "waktu_response": "01/02/2023 07:46:50",
                    "waktu_recovery": "01/02/2023 09:55:49",
                    "durasi_response_time": 6774,
                    "durasi_recovery_time": 7739,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibnu sadam khusairi",
                    "alamat_pelapor": "jln raya Setu,GG H Gason RT 02 /RW 01,kampung cinyogsog ",
                    "no_telp_pelapor": "6285156222581",
                    "keterangan_pelapor": "nomer token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100548",
                    "waktu_lapor": "01/02/2023 05:57:22",
                    "waktu_response": "01/02/2023 09:38:22",
                    "waktu_recovery": "01/02/2023 10:15:28",
                    "durasi_response_time": 13260,
                    "durasi_recovery_time": 2226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dhikie Handoko",
                    "alamat_pelapor": "Jl Angkatan 66 Lr Tamansari No 445",
                    "no_telp_pelapor": "6281271522626",
                    "keterangan_pelapor": "tidak dapat melakukan pengisian token (2x pengisin tetap gagal)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020100549",
                    "waktu_lapor": "01/02/2023 05:57:23",
                    "waktu_response": "01/02/2023 07:18:33",
                    "waktu_recovery": "01/02/2023 07:43:13",
                    "durasi_response_time": 4870,
                    "durasi_recovery_time": 1480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vici dovindi ilyadi ham",
                    "alamat_pelapor": "kabupaten empat lawang ",
                    "no_telp_pelapor": "6285218640465",
                    "keterangan_pelapor": "jangan melaporkan suatu pekerjaan yg tidak sama sekali dilakukan oleh petugas pln ulp tebing tinggi ke pelanggan, saya tidak dapat konfirmasi mengenai laporan saya coba tunjukke buktinya kalo saya sudah dikonfirmasi mengenai laporan saya? percuma kalo ada aplikasi ini masih saja tetap tidak perubahan sama sekali, jadi d tunggu konfirmasi nya ke saya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020100554",
                    "waktu_lapor": "01/02/2023 05:59:21",
                    "waktu_response": "01/02/2023 06:01:47",
                    "waktu_recovery": "01/02/2023 09:16:54",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 11707,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL H KAMANG NO 0 RT 8 RW 10 KEL PONDOK LABU KEC CILANDAK JAKARTA SELATAN",
                    "no_telp_pelapor": "082143531437",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 12/02/22 PELANGGAN DATANG KE UNIT UTK PENGAJUAN APP EXIM DAN DITERIMA OLEH PETUGAS AN IBU RIA DAN TELAH DISETUJUI UTK PERMOHONANNYA PADA TGL 22/11/22. NAMUN HINGGA KINI BLM MENDAPATKAN NO REGISTER PEMBAYARANNYA",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100560",
                    "waktu_lapor": "01/02/2023 06:00:52",
                    "waktu_response": "01/02/2023 06:10:10",
                    "waktu_recovery": "01/02/2023 06:14:51",
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sihas Sihas",
                    "alamat_pelapor": "DN TAMBENG AMBAT TLANAKAN No.0 AMBAT",
                    "no_telp_pelapor": "6285231630690",
                    "keterangan_pelapor": "selalu gagal masukin token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100572",
                    "waktu_lapor": "01/02/2023 06:06:26",
                    "waktu_response": "01/02/2023 07:47:03",
                    "waktu_recovery": "01/02/2023 09:55:54",
                    "durasi_response_time": 6037,
                    "durasi_recovery_time": 7731,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imam",
                    "alamat_pelapor": "KK GRAND KAHURIPAN HF No.3 RT.000 RW.00 KLPNUNGGAL",
                    "no_telp_pelapor": "6281290733070",
                    "keterangan_pelapor": "saya tidak bisa beli token. kenapa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100575",
                    "waktu_lapor": "01/02/2023 06:07:15",
                    "waktu_response": "01/02/2023 07:49:15",
                    "waktu_recovery": "01/02/2023 09:38:17",
                    "durasi_response_time": 6120,
                    "durasi_recovery_time": 6542,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lila nurma",
                    "alamat_pelapor": "DN CODO No. RT.6 RW.1",
                    "no_telp_pelapor": "6281334293266",
                    "keterangan_pelapor": "kWh melebihi batas",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020100580",
                    "waktu_lapor": "01/02/2023 06:09:51",
                    "waktu_response": "01/02/2023 06:16:08",
                    "waktu_recovery": "01/02/2023 08:53:41",
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 9453,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "venny marda dengah",
                    "alamat_pelapor": "JL JL BATU KARANG JP-8227 No.0",
                    "no_telp_pelapor": "6281340223879",
                    "keterangan_pelapor": "foto meteran utk update pembayaran, karena sdh mau bayar tapi blm ada tagihan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JAYAPURA"
                },
                {
                    "no_laporan": "K5423020100586",
                    "waktu_lapor": "01/02/2023 06:12:20",
                    "waktu_response": "01/02/2023 06:14:40",
                    "waktu_recovery": "01/02/2023 06:18:02",
                    "durasi_response_time": 140,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SYAHRUL MAWARDI",
                    "alamat_pelapor": "JL DSN BATU AMPAR No.",
                    "no_telp_pelapor": "6285257001485",
                    "keterangan_pelapor": "ada bacaaan terputus daya Listrik mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100588",
                    "waktu_lapor": "01/02/2023 06:13:10",
                    "waktu_response": "01/02/2023 07:00:24",
                    "waktu_recovery": "01/02/2023 07:02:11",
                    "durasi_response_time": 2834,
                    "durasi_recovery_time": 107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUMANI",
                    "alamat_pelapor": "XX Pr.SAHURI (A.17) No.0 RT. RW.",
                    "no_telp_pelapor": "6281335309965",
                    "keterangan_pelapor": "kenapa tagihan listrik saya bulan ini membengkak sampai 200ribuan ya..biasanya paling tinggi juga cuma sampa 150ribuan\\npemakaian seperti biasa dan tidak ada penambahan perangkat elektronik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMBAS"
                },
                {
                    "no_laporan": "K5423020100590",
                    "waktu_lapor": "01/02/2023 06:13:48",
                    "waktu_response": "01/02/2023 06:43:06",
                    "waktu_recovery": "01/02/2023 08:52:12",
                    "durasi_response_time": 1758,
                    "durasi_recovery_time": 7746,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iit Saputra",
                    "alamat_pelapor": "XX TANJUNG AUR RT4/II KT TANGAH No.0 RW.",
                    "no_telp_pelapor": "6287894531981",
                    "keterangan_pelapor": "Tagihan listrik bulan februari 2023 berbeda dengan catat meter yang saya lakukan, pemakaian saya sesuai dengan catat meter adalah 244 kwh, sedangkan di tagihan sekarang pemakaian menjadi 271 kwh. Berikut saya lampirkan capture catat meter bulan januari 2023",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020100592",
                    "waktu_lapor": "01/02/2023 06:14:05",
                    "waktu_response": "01/02/2023 06:19:03",
                    "waktu_recovery": "01/02/2023 06:21:51",
                    "durasi_response_time": 298,
                    "durasi_recovery_time": 168,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAHAB",
                    "alamat_pelapor": "DN KOBASANAH PANGBATOK No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285920003113",
                    "keterangan_pelapor": "MOHON BANTUANYA KEPADA BAPAK PLN YG TERHORMAT GAGAL TERUS MASUKAN TOKEN LISTRIK ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100603",
                    "waktu_lapor": "01/02/2023 06:18:25",
                    "waktu_response": "01/02/2023 06:19:41",
                    "waktu_recovery": "01/02/2023 06:35:06",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 925,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Herdana",
                    "alamat_pelapor": "Jl. Tanggulun Barat",
                    "no_telp_pelapor": "6283148451596",
                    "keterangan_pelapor": "mohon adanya perbaikan PJU terpasang yg lama tdk berpungsi di wilayah RW.03, tks...¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020100604",
                    "waktu_lapor": "01/02/2023 06:18:28",
                    "waktu_response": "01/02/2023 06:56:43",
                    "waktu_recovery": "01/02/2023 08:56:50",
                    "durasi_response_time": 2295,
                    "durasi_recovery_time": 7207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Ekawati",
                    "alamat_pelapor": "Jalan Macanda",
                    "no_telp_pelapor": "6282349021145",
                    "keterangan_pelapor": "Saya telah pengajuan penyambungan baru di aplikasi PLN Mobile sejak tanggal 2 desember tapi sampai sekarang tanggal 1 februari belum ada progres. apa karena material kabelnya masih belum tersedia ? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100605",
                    "waktu_lapor": "01/02/2023 06:18:57",
                    "waktu_response": "01/02/2023 06:44:09",
                    "waktu_recovery": "01/02/2023 08:42:14",
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 7085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "arsayuto",
                    "alamat_pelapor": "kombang",
                    "no_telp_pelapor": "6287751069021",
                    "keterangan_pelapor": "saya beli token listrik di masukkan gagal terus minta tolong solosinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020100606",
                    "waktu_lapor": "01/02/2023 06:19:13",
                    "waktu_response": "01/02/2023 06:52:24",
                    "waktu_recovery": "01/02/2023 07:55:52",
                    "durasi_response_time": 1991,
                    "durasi_recovery_time": 3808,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elin mulinda",
                    "alamat_pelapor": "kp yayasan RT 18 RW 03",
                    "no_telp_pelapor": "6285723291371",
                    "keterangan_pelapor": "kenapa memasukan kode token gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020100611",
                    "waktu_lapor": "01/02/2023 06:20:11",
                    "waktu_response": "01/02/2023 07:04:49",
                    "waktu_recovery": "01/02/2023 07:06:23",
                    "durasi_response_time": 2678,
                    "durasi_recovery_time": 94,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede maesaroh",
                    "alamat_pelapor": "GG ASTANAJAPURA No.0 RT.000 RW.00 AST JAPURA",
                    "no_telp_pelapor": "6289679996533",
                    "keterangan_pelapor": "biaya tagihan terlalu besar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020100613",
                    "waktu_lapor": "01/02/2023 06:21:17",
                    "waktu_response": "01/02/2023 08:08:11",
                    "waktu_recovery": "01/02/2023 13:18:36",
                    "durasi_response_time": 6414,
                    "durasi_recovery_time": 18625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WENANG BINANTORO",
                    "alamat_pelapor": "KK VILA INDAH PM H16 No.24 RT.000 RW.00 V INDAH P",
                    "no_telp_pelapor": "6282124648111",
                    "keterangan_pelapor": "ini kenapa berbeda tagihan kwh dengan yang di laporkan mandiri di aplikasi catat meter? yang saya lapor meter mandiri 54450 kenapa di tagihan jadi 54526?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020100614",
                    "waktu_lapor": "01/02/2023 06:21:22",
                    "waktu_response": "01/02/2023 06:38:40",
                    "waktu_recovery": "01/02/2023 06:48:02",
                    "durasi_response_time": 1038,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "titian komalasandi",
                    "alamat_pelapor": "DN MONTONG MEN No.00 RT.0 RW.0",
                    "no_telp_pelapor": "6285333341408",
                    "keterangan_pelapor": "gagal saat input token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100615",
                    "waktu_lapor": "01/02/2023 06:21:40",
                    "waktu_response": "01/02/2023 08:10:08",
                    "waktu_recovery": "01/02/2023 08:50:25",
                    "durasi_response_time": 6508,
                    "durasi_recovery_time": 2417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad delfi ramadhan",
                    "alamat_pelapor": "dusun ciherang, desa wadas, kec. telukjambetimur kab. karawang, kode pos 41361 no rumah 14",
                    "no_telp_pelapor": "6283111774060",
                    "keterangan_pelapor": "tidak bisa diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020100617",
                    "waktu_lapor": "01/02/2023 06:23:09",
                    "waktu_response": "01/02/2023 07:03:11",
                    "waktu_recovery": "01/02/2023 08:56:46",
                    "durasi_response_time": 2402,
                    "durasi_recovery_time": 6815,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK TUDIONO",
                    "alamat_pelapor": "JL. SUMATRA PR VILLA BTR REGENCY BL G7 NO 25     RT-5 / RW-12 KC PD AREN KL PD KACANG TIMUR | BERDEKATAN DENGAN KOLAM RENANG ",
                    "no_telp_pelapor": "081383086295",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23  BERIKUT BK TELAH DILUNASI VIA BANK BCA .  PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020100618",
                    "waktu_lapor": "01/02/2023 06:23:04",
                    "waktu_response": "01/02/2023 06:25:11",
                    "waktu_recovery": "01/02/2023 07:34:22",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 4151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Maulana",
                    "alamat_pelapor": "JL SAWAH LEMPAY No. RT.3 RW.8 ARGASARI",
                    "no_telp_pelapor": "6281995662589",
                    "keterangan_pelapor": "token ga bisa di isi dan gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K3223020100025",
                    "waktu_lapor": "01/02/2023 06:24:10",
                    "waktu_response": "01/02/2023 06:52:15",
                    "waktu_recovery": "01/02/2023 07:59:28",
                    "durasi_response_time": 1685,
                    "durasi_recovery_time": 4033,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SAFA ",
                    "alamat_pelapor": "JL H BOTIM KEC RT-9 / RW-16 NO. 61 KEL PONDOK MELATI KEC. JATI RAHAYU KOTA BEKASI ",
                    "no_telp_pelapor": "083873142967",
                    "keterangan_pelapor": "GAGAL MELAKUKAN PENGINPUTAN TOKEN, VKRN 43, TIDAK DIKETAHUI SISA KWH ( PTL TIDAK PADAM) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100624",
                    "waktu_lapor": "01/02/2023 06:24:02",
                    "waktu_response": "01/02/2023 07:14:06",
                    "waktu_recovery": "01/02/2023 07:16:48",
                    "durasi_response_time": 3004,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titin",
                    "alamat_pelapor": "DS TITI BESI BT.SERANGAN",
                    "no_telp_pelapor": "6285360014928",
                    "keterangan_pelapor": "Migrasi dan Perubahan daya belum di pasang sudah di lunasi tgl 26 dgn register 1221517010734 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNGPURA"
                },
                {
                    "no_laporan": "K5423020100626",
                    "waktu_lapor": "01/02/2023 06:24:27",
                    "waktu_response": "01/02/2023 06:28:38",
                    "waktu_recovery": "01/02/2023 07:03:20",
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 2082,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuditiar",
                    "alamat_pelapor": "PR TRUST RESIDENCE I - 11 No.- BLURU KIDU",
                    "no_telp_pelapor": "6285258692333",
                    "keterangan_pelapor": "kwh tidak bisa diisi token, pesan di token selalu gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020100635",
                    "waktu_lapor": "01/02/2023 06:32:54",
                    "waktu_response": "01/02/2023 06:47:11",
                    "waktu_recovery": "01/02/2023 07:24:55",
                    "durasi_response_time": 857,
                    "durasi_recovery_time": 2264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Halimatussadiyah insan sandhi",
                    "alamat_pelapor": "KP RENGAS BANDUNG No. RT.2 RW.4 KARANG SAM",
                    "no_telp_pelapor": "6281585439855",
                    "keterangan_pelapor": "tidak bisa ngisi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100636",
                    "waktu_lapor": "01/02/2023 06:33:12",
                    "waktu_response": "01/02/2023 06:42:54",
                    "waktu_recovery": "01/02/2023 07:25:35",
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 2561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dewi rahmatia kasim",
                    "alamat_pelapor": "DK KEL.MARIKURUBU No.0 RT.12 RW.6 TERNATE",
                    "no_telp_pelapor": "6282290586260",
                    "keterangan_pelapor": "isi pulsa token lewat dana. pas d isi d meteran malah gagal. udh d coba 5x",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5523020100056",
                    "waktu_lapor": "01/02/2023 06:33:26",
                    "waktu_response": "01/02/2023 07:09:12",
                    "waktu_recovery": "01/02/2023 07:17:47",
                    "durasi_response_time": 2146,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDWARD GONI",
                    "alamat_pelapor": " JL PASAR BARU BARAT  RT 1 RW 3 KEL KOTA BARU KEC ALOK TIMUR KAB SIKA LOKASI : DEPAN TOKO ASIA. APDA TOKO KETAP  JAYA MOTOR ",
                    "no_telp_pelapor": "081353964777",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA Blocking dikarenakan kWh Hilang . SISA PULSA : -  KWH ( PTL MENYALA )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020100638",
                    "waktu_lapor": "01/02/2023 06:33:49",
                    "waktu_response": "01/02/2023 07:13:17",
                    "waktu_recovery": "01/02/2023 08:36:49",
                    "durasi_response_time": 2368,
                    "durasi_recovery_time": 5012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilda Mardiyah Puteri",
                    "alamat_pelapor": "Jl. Andong II No.20",
                    "no_telp_pelapor": "6282283210440",
                    "keterangan_pelapor": "Saya melakukan pembelian token pada 31 januari 2023, tetapi nomor token yang diberikan salah, sehingga tertulis gagal pada saat memasukkan nomornya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020100644",
                    "waktu_lapor": "01/02/2023 06:35:16",
                    "waktu_response": "01/02/2023 07:40:47",
                    "waktu_recovery": "01/02/2023 14:35:11",
                    "durasi_response_time": 3931,
                    "durasi_recovery_time": 24864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Rofi",
                    "alamat_pelapor": "ngemplik wetan rt 03 RW 02",
                    "no_telp_pelapor": "6285727176213",
                    "keterangan_pelapor": "pembelian token gagal terus & saldo belum kembali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020100645",
                    "waktu_lapor": "01/02/2023 06:35:47",
                    "waktu_response": "01/02/2023 06:43:35",
                    "waktu_recovery": "01/02/2023 06:54:55",
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mela",
                    "alamat_pelapor": "Jl. Imam Bonjol II No.118",
                    "no_telp_pelapor": "6285880141526",
                    "keterangan_pelapor": "kenapa isi token selalu gagal tidak bisa terisi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020100647",
                    "waktu_lapor": "01/02/2023 06:36:48",
                    "waktu_response": "01/02/2023 06:59:08",
                    "waktu_recovery": "01/02/2023 08:59:37",
                    "durasi_response_time": 1340,
                    "durasi_recovery_time": 7229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIO HASTRIYANA SURYA ATMADJA",
                    "alamat_pelapor": "DN IV KALIJAGA MUNDU No. RT.2 RW.6 MUNDU",
                    "no_telp_pelapor": "6282130484969",
                    "keterangan_pelapor": "Pembelian token, saldo GO-PAY berkurang, token belum berhasil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020100648",
                    "waktu_lapor": "01/02/2023 06:37:20",
                    "waktu_response": "01/02/2023 06:59:36",
                    "waktu_recovery": "01/02/2023 10:31:31",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 12715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KHOERUL UMAMI",
                    "alamat_pelapor": "Dusun Rangdu II Rt 007/002",
                    "no_telp_pelapor": "6285781615032",
                    "keterangan_pelapor": "tidak bisa beli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020100652",
                    "waktu_lapor": "01/02/2023 06:39:14",
                    "waktu_response": "01/02/2023 06:41:55",
                    "waktu_recovery": "01/02/2023 07:45:10",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 3795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayu setiyaji",
                    "alamat_pelapor": "Desa sidomulyo rt 01 rw 01 rumah belakang balaidesa rumah pertama samping lapangan voly kec purwoasri kab kediri",
                    "no_telp_pelapor": "6281252085565",
                    "keterangan_pelapor": "Pak maaf mau tanyak,,listrik saya hari membengkak ya padahal bulan kemarin biasanya saya membayar tidak mencapai 100 an kog kini mencapai 100 an,,apa karna kemarin habis diganti spedo meter ya pak pada bulan desember,  makasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KERTOSONO"
                },
                {
                    "no_laporan": "K5423020100654",
                    "waktu_lapor": "01/02/2023 06:39:46",
                    "waktu_response": "01/02/2023 08:04:22",
                    "waktu_recovery": "01/02/2023 10:47:24",
                    "durasi_response_time": 5076,
                    "durasi_recovery_time": 9782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitrianti",
                    "alamat_pelapor": "jalan koto bawah ,by pass pulai anak aia (belakang sate Mak aciak by pass)",
                    "no_telp_pelapor": "6281365415621",
                    "keterangan_pelapor": "setiap memasukkan nomor token selalu gagal ,sudah 2x kali top up nominal 50 rb,tetap gagal. Udah di reset 00+ enter tampil begini seperti difoto .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K1423020100035",
                    "waktu_lapor": "01/02/2023 06:39:50",
                    "waktu_response": "01/02/2023 06:52:05",
                    "waktu_recovery": "01/02/2023 07:59:05",
                    "durasi_response_time": 735,
                    "durasi_recovery_time": 4020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TUTIK ",
                    "alamat_pelapor": "JL H. MUHAMAD NO.50 D RT-5 RW-7 KEL JATI WARINGIN KEC PONDOK GEDE KOTA BEKASI ",
                    "no_telp_pelapor": "087883524626",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 41,4 DAN NO TOKEN 01811320570963071746 , INFO PELANGGAN PETUGAS PERNAH MENGECEK APP \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5223020100179",
                    "waktu_lapor": "01/02/2023 06:41:41",
                    "waktu_response": "01/02/2023 07:20:44",
                    "waktu_recovery": "01/02/2023 07:22:39",
                    "durasi_response_time": 2343,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU SRI",
                    "alamat_pelapor": "JL RAYA MUNCEN NO KEL MUNCAN KEC SELAT KAB KARANG ASEM // DKT SD 1 MUNCAN",
                    "no_telp_pelapor": "6285792140229",
                    "keterangan_pelapor": "TANGGAL 31-01-2023. TUNGGAKAN REKENING RP 8,894 BERIKUT BK DAN REKENING BERJALAN 2023-01 TELAH DILUNASI VIA BANK SYARIAH BUKOPIN -  PC POS OLEH UNIT TERKAIT, MOHON UNTUK PELANGGAN DIHUBUNGI KARENA INGIN MELAKUKAN PEMBAYARAN AGAR PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5423020100662",
                    "waktu_lapor": "01/02/2023 06:43:04",
                    "waktu_response": "01/02/2023 07:58:07",
                    "waktu_recovery": "01/02/2023 08:09:57",
                    "durasi_response_time": 4503,
                    "durasi_recovery_time": 710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade Gunawan",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK F23 No.3 SUKARAGAM",
                    "no_telp_pelapor": "6281288701687",
                    "keterangan_pelapor": "meter listrik kedip lampu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020100663",
                    "waktu_lapor": "01/02/2023 06:44:28",
                    "waktu_response": "01/02/2023 08:46:51",
                    "waktu_recovery": "01/02/2023 08:49:25",
                    "durasi_response_time": 7343,
                    "durasi_recovery_time": 154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusi ambari",
                    "alamat_pelapor": "Jl. Tugu Monas No.1",
                    "no_telp_pelapor": "6287778920888",
                    "keterangan_pelapor": "kwh nya blank pas mau di isikan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLERED"
                },
                {
                    "no_laporan": "K5423020100665",
                    "waktu_lapor": "01/02/2023 06:44:41",
                    "waktu_response": "01/02/2023 12:37:31",
                    "waktu_recovery": "01/02/2023 13:58:35",
                    "durasi_response_time": 21170,
                    "durasi_recovery_time": 4864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "CANDRA",
                    "alamat_pelapor": "JL JL. SESER NO.118 No.",
                    "no_telp_pelapor": "6282267239591",
                    "keterangan_pelapor": "tolong segera dipasang realisasi pasang barunya hari ini ya.. jangan ditunda lagi, meteran dn kabel sudah ada, jangan pelangggan disuru memasang, sebelumnya tidak dipasang. krna tunggu plaster. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020100679",
                    "waktu_lapor": "01/02/2023 06:48:30",
                    "waktu_response": "01/02/2023 07:04:17",
                    "waktu_recovery": "01/02/2023 07:06:17",
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fariz mukhtar",
                    "alamat_pelapor": "Rumaisha Batik, Jl. Pangeran Walangsungsang, Kec. Pabuaran, Cirebon, Jawa Barat, 45188",
                    "no_telp_pelapor": "628212781182",
                    "keterangan_pelapor": "Tagihan tidak sesuai dengan Stand meter sudah 3bln tagihan amat sangat terlalu mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020100686",
                    "waktu_lapor": "01/02/2023 06:49:57",
                    "waktu_response": "01/02/2023 07:20:43",
                    "waktu_recovery": "01/02/2023 08:51:14",
                    "durasi_response_time": 1846,
                    "durasi_recovery_time": 5431,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FARIDA SUSANTI",
                    "alamat_pelapor": "lapangan selatan",
                    "no_telp_pelapor": "6287849143941",
                    "keterangan_pelapor": "no meter 14442070315 tidak bisa melakukan isi ulang pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100688",
                    "waktu_lapor": "01/02/2023 06:50:37",
                    "waktu_response": "01/02/2023 07:19:14",
                    "waktu_recovery": "01/02/2023 08:09:27",
                    "durasi_response_time": 1717,
                    "durasi_recovery_time": 3013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Sarifin",
                    "alamat_pelapor": "PR GRAND BOULEVARD REGENCY No. RT.0 RW.0",
                    "no_telp_pelapor": "628114054562",
                    "keterangan_pelapor": "permohonan pergeseran KWH meter dan pemindahan kabel sambungan Rumah di BTN Boulevard Blok C86",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5523020100073",
                    "waktu_lapor": "01/02/2023 06:51:14",
                    "waktu_response": "01/02/2023 06:54:17",
                    "waktu_recovery": "01/02/2023 09:03:06",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 7729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JON KENEDY",
                    "alamat_pelapor": "JL FATMAWATI RT 2 RW 1 NO- KEL PONDOK LABU KEC CILANDAK JAKSEL LOKASI PADA TOKO ZIDAN, SEBERANG INDOMARET ",
                    "no_telp_pelapor": "081311408781",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA DIL PREPAID KE P2APST. SISA PULSA : 21.94  KWH ( PTL TIDAK PADAM ). PELANGGAN MELAPOR KEMBALI. CC.54.RATNA_N.CSOI. 07:09 WIB \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100696",
                    "waktu_lapor": "01/02/2023 06:53:44",
                    "waktu_response": "01/02/2023 07:37:07",
                    "waktu_recovery": "01/02/2023 08:25:32",
                    "durasi_response_time": 2603,
                    "durasi_recovery_time": 2905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didi Wahyudi",
                    "alamat_pelapor": "PR BAROS CITY VIEW No.13 RT.0 RW.0 BAROS",
                    "no_telp_pelapor": "6285352703549",
                    "keterangan_pelapor": "kwh periksa,mau isi token biasa minta kode temper, terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020100698",
                    "waktu_lapor": "01/02/2023 06:55:06",
                    "waktu_response": "01/02/2023 07:49:16",
                    "waktu_recovery": "01/02/2023 08:37:53",
                    "durasi_response_time": 3250,
                    "durasi_recovery_time": 2917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BASUKI",
                    "alamat_pelapor": "JL PATT.BUISN.PARK BLOK C NO 40   RT-- / RW-- KEL MAROSO KEC MAROSO KAB MAROS (SETEMPAT POS PERGUDANGAN)",
                    "no_telp_pelapor": "08113455900",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 17 VKRN 43 (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5323020100035",
                    "waktu_lapor": "01/02/2023 06:55:45",
                    "waktu_response": "01/02/2023 08:00:10",
                    "waktu_recovery": "01/02/2023 08:01:29",
                    "durasi_response_time": 3865,
                    "durasi_recovery_time": 79,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUTU KARNITA",
                    "alamat_pelapor": "JL SORGA MEKAR PANGGUNG TARUK RT 8 RW 0  DN DINAS SORGA MEKAR SERIRIT PANGPUNG SINGA  KEL LOKAPAKSA KEC.SERIRIT KAB. BULELENG. LOKASI : BALAI DN SORGA MEKAR BWH",
                    "no_telp_pelapor": "082144866291",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN AKAN MENGAJUKAN PERMOHHONAN GESER KWH METER KARENA BANGUNANNYA AKAN DIRENOVASI HARI INI  MOHON KONFIRMASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERIRIT"
                },
                {
                    "no_laporan": "K5423020100707",
                    "waktu_lapor": "01/02/2023 06:56:21",
                    "waktu_response": "01/02/2023 06:57:47",
                    "waktu_recovery": "01/02/2023 09:56:34",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 10727,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Cahaya",
                    "alamat_pelapor": "Jalan Adyaksa 3 No.10",
                    "no_telp_pelapor": "6282188118830",
                    "keterangan_pelapor": "selamat pagi...sy mau bertny kmbl, kapan yah sy rmh sy bs disambung kmbl meteran nya...soalny sdh tgl 1 hr ini dan sy jg sdh melakukan biaya pelunasan pembayaran utk pemasangan ¿ sy harap hri ini bs d segerakan pak...soalny hr ini penyewa yg mau kontrak rmh sy sdh mau masuk...kami sangat membuthkn listrik ¿ terimaksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100710",
                    "waktu_lapor": "01/02/2023 06:57:21",
                    "waktu_response": "01/02/2023 06:58:22",
                    "waktu_recovery": "01/02/2023 08:20:57",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 4955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reni Haryani",
                    "alamat_pelapor": "KP BABAKAN No. RT.2 RW.3 UJUNG JAYA",
                    "no_telp_pelapor": "6285717356132",
                    "keterangan_pelapor": "pengisian no token kwh gagal terus kenapa ya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUAN"
                },
                {
                    "no_laporan": "K5423020100718",
                    "waktu_lapor": "01/02/2023 07:02:52",
                    "waktu_response": "01/02/2023 08:13:36",
                    "waktu_recovery": "01/02/2023 11:08:15",
                    "durasi_response_time": 4244,
                    "durasi_recovery_time": 10479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ISMI",
                    "alamat_pelapor": "JL B LAGUAN TERUSAN GG.III NO 15   RT-12 / RW-3 KEL LAGOA KEC KOJA JAKUT (SAMPING BU RT IYOH)",
                    "no_telp_pelapor": "089685828695",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 16,27 (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020100724",
                    "waktu_lapor": "01/02/2023 07:03:24",
                    "waktu_response": "01/02/2023 07:14:24",
                    "waktu_recovery": "01/02/2023 15:13:48",
                    "durasi_response_time": 660,
                    "durasi_recovery_time": 28764,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syukri",
                    "alamat_pelapor": "JL LANDAK BARU LR 5 No.038",
                    "no_telp_pelapor": "6285101424068",
                    "keterangan_pelapor": "Isi pulsa voucher di jawab Gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020100727",
                    "waktu_lapor": "01/02/2023 07:03:44",
                    "waktu_response": "01/02/2023 08:29:37",
                    "waktu_recovery": "01/02/2023 08:57:46",
                    "durasi_response_time": 5153,
                    "durasi_recovery_time": 1689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdurrachman Rifky",
                    "alamat_pelapor": "JL KAV DKI No. RT.5 RW.10",
                    "no_telp_pelapor": "6281212202789",
                    "keterangan_pelapor": "Mohon minta kode temper, ada tulisan periksa di meteran Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020100729",
                    "waktu_lapor": "01/02/2023 07:04:07",
                    "waktu_response": "01/02/2023 07:08:15",
                    "waktu_recovery": "01/02/2023 08:07:23",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 3548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karlina",
                    "alamat_pelapor": "Jl. Raya Lemahabang No.81",
                    "no_telp_pelapor": "6281213803507",
                    "keterangan_pelapor": "KWh meter pra bayar tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100730",
                    "waktu_lapor": "01/02/2023 07:04:10",
                    "waktu_response": "01/02/2023 07:16:27",
                    "waktu_recovery": "01/02/2023 07:25:08",
                    "durasi_response_time": 737,
                    "durasi_recovery_time": 521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul achyat",
                    "alamat_pelapor": "Jl. Suro Mulang Tim. No.12",
                    "no_telp_pelapor": "6289681854420",
                    "keterangan_pelapor": "token sekarat tidak bisa di isi dan tidak bisa produksi ada keterangan (KWH melebihi batas) mksutnya gmna???",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5223020100195",
                    "waktu_lapor": "01/02/2023 07:04:31",
                    "waktu_response": "01/02/2023 08:28:37",
                    "waktu_recovery": "01/02/2023 09:34:53",
                    "durasi_response_time": 5046,
                    "durasi_recovery_time": 3976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "JL. AUR KUNING PR AUR KUNING BLOK J3 NO. 8  RT- / RW- KEL. AIR DINGIN KEC. BUKIT RAYA KOTA PEKANBARU // SAMPING HOLAND BAKERY",
                    "no_telp_pelapor": "081255483048",
                    "keterangan_pelapor": "TGL 28/01/23 TUNGGAKAN REKENING DESEMBER 2022 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI. MOHON PTL DISAMBUNG SESUAI KETENTUAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020100740",
                    "waktu_lapor": "01/02/2023 07:06:21",
                    "waktu_response": "01/02/2023 07:21:47",
                    "waktu_recovery": "01/02/2023 07:39:07",
                    "durasi_response_time": 926,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IstiQomah Outlet",
                    "alamat_pelapor": "jln raya labeng noreh sreseh ",
                    "no_telp_pelapor": "6287750266444",
                    "keterangan_pelapor": "tidak bisa beli token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020100742",
                    "waktu_lapor": "01/02/2023 07:07:08",
                    "waktu_response": "01/02/2023 07:09:12",
                    "waktu_recovery": "01/02/2023 08:01:58",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Imamul Umam",
                    "alamat_pelapor": "DN NGENTAK RT 1 RW 3 TINGKIR LOR No.",
                    "no_telp_pelapor": "6283842854829",
                    "keterangan_pelapor": "Mohon informasi bapak. Kami sudah pasang baru meteran token.  tp karena ketidak tahuan saya soal golongan listrik. kami pakai tarif A peruntukan rumah tangga. apakah bisa migrasi ke tarif B /tarif untuk usaha umkm?  apa saja syaratnya? kami ada usaha konveksi dan krajinan kayu. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SALATIGA KOTA"
                },
                {
                    "no_laporan": "K5423020100743",
                    "waktu_lapor": "01/02/2023 07:07:11",
                    "waktu_response": "01/02/2023 07:47:52",
                    "waktu_recovery": "01/02/2023 09:56:05",
                    "durasi_response_time": 2441,
                    "durasi_recovery_time": 7693,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YOGI PRASETYO",
                    "alamat_pelapor": "KK GRY ALAM STS T3 No.17 RT.011 RW.10 CILEUNGSI",
                    "no_telp_pelapor": "6285894509114",
                    "keterangan_pelapor": "pulsa listrik tidak bisa masuk selalu menunjukkan indikator gagal/reject",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100750",
                    "waktu_lapor": "01/02/2023 07:07:47",
                    "waktu_response": "01/02/2023 07:48:09",
                    "waktu_recovery": "01/02/2023 09:56:10",
                    "durasi_response_time": 2422,
                    "durasi_recovery_time": 7681,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede Suryadi",
                    "alamat_pelapor": "KK GRY ALAM STS V7 No.9 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6281806488581",
                    "keterangan_pelapor": "kwh baru sering trip / jeplak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100751",
                    "waktu_lapor": "01/02/2023 07:08:01",
                    "waktu_response": "01/02/2023 08:04:53",
                    "waktu_recovery": "01/02/2023 10:48:34",
                    "durasi_response_time": 3412,
                    "durasi_recovery_time": 9821,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "cendekia mauliansyah",
                    "alamat_pelapor": "JL KOTO BAWAH No.0",
                    "no_telp_pelapor": "6285278004444",
                    "keterangan_pelapor": "selalu gagal memasukan no token.sudah 2kali melakukan top up sebesar 50000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K5423020100761",
                    "waktu_lapor": "01/02/2023 07:09:44",
                    "waktu_response": "01/02/2023 07:19:28",
                    "waktu_recovery": "01/02/2023 08:41:57",
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 4949,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifin Almansyah",
                    "alamat_pelapor": "DS LENTENG TIMUR No. RT. RW. LENTENG",
                    "no_telp_pelapor": "6287777798137",
                    "keterangan_pelapor": "Saya mengalami gagal input token Listrik di kilometer. Indikator kilometer menunjukkan GAGAL padahal saya sudah menginput secara benar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020100770",
                    "waktu_lapor": "01/02/2023 07:10:45",
                    "waktu_response": "01/02/2023 07:38:42",
                    "waktu_recovery": "01/02/2023 07:58:45",
                    "durasi_response_time": 1677,
                    "durasi_recovery_time": 1203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siapa arun",
                    "alamat_pelapor": "PR PURI RANGKAPAN JAYA No. RT.6 RW.1 RANGKAPAN",
                    "no_telp_pelapor": "6287746445987",
                    "keterangan_pelapor": "tidak bisa isi token di karena kan data pelanggan tidak masuk ke database tapi di liat di aplikasi tidak ada masalah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100775",
                    "waktu_lapor": "01/02/2023 07:12:10",
                    "waktu_response": "01/02/2023 07:15:35",
                    "waktu_recovery": "01/02/2023 09:06:54",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 6679,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIA/niaboci ",
                    "alamat_pelapor": "JL. MARGASATWA. KELURAHAN PD. LABU. JAKARTA SELATAN JL. CILANDAK KKO, KEC PSZ MINGGU JAKARTA 12560",
                    "no_telp_pelapor": "081290227573",
                    "keterangan_pelapor": "TERKAIT K5423013106541. MOHON TINDAKLANJUT DAN PENYELESAIAN. SESUAI INFO PELANGGAN TERDAPAT GALIAN PLN DISEKITAR JL MARGASATWA CILANDAK DAN MENYEBABKAN KEMACETAN. MOHON DITINDAKLANJUTI SESUAI KETENTUAN",
                    "media": "Twitter",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100776",
                    "waktu_lapor": "01/02/2023 07:12:09",
                    "waktu_response": "01/02/2023 08:24:24",
                    "waktu_recovery": "01/02/2023 08:57:18",
                    "durasi_response_time": 4335,
                    "durasi_recovery_time": 1974,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mhd.saleh SH",
                    "alamat_pelapor": "JL PHM.YAMIN SH.NO.426",
                    "no_telp_pelapor": "6285276039122",
                    "keterangan_pelapor": "meteran saya kok berjalan ya dan tetap bayar 55 ribu setiap bulannya padahal itu rmh kosong apakah memang segitu biaya abonemenya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020100778",
                    "waktu_lapor": "01/02/2023 07:12:59",
                    "waktu_response": "01/02/2023 07:15:04",
                    "waktu_recovery": "01/02/2023 08:26:59",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 4315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayu",
                    "alamat_pelapor": "Jl. Sarikaya 1 No.113",
                    "no_telp_pelapor": "6285776505051",
                    "keterangan_pelapor": "gagal terus saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100779",
                    "waktu_lapor": "01/02/2023 07:13:01",
                    "waktu_response": "01/02/2023 07:39:33",
                    "waktu_recovery": "01/02/2023 07:58:52",
                    "durasi_response_time": 1592,
                    "durasi_recovery_time": 1159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LILIS",
                    "alamat_pelapor": "JALAN WAHID KHASIM RT 006/003 NO.33 LIMO DEPOK ",
                    "no_telp_pelapor": "085946509618",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELALUKAN PEMBELIAN TOKEN, PADA P2PST TERTERA BLOCKING PEMBELIAN. PTL PADAM. ",
                    "media": "Email",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100782",
                    "waktu_lapor": "01/02/2023 07:13:28",
                    "waktu_response": "01/02/2023 07:16:27",
                    "waktu_recovery": "01/02/2023 07:20:46",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wahyudin",
                    "alamat_pelapor": "DN TALANGBENTANG No. RT.15 RW.2",
                    "no_telp_pelapor": "6285871843043",
                    "keterangan_pelapor": "mohon kirim kode KCT ke nomer wa 085871843043",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020100783",
                    "waktu_lapor": "01/02/2023 07:13:31",
                    "waktu_response": "01/02/2023 07:15:10",
                    "waktu_recovery": "01/02/2023 10:58:43",
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 13413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Harisman",
                    "alamat_pelapor": "KP BOJONG MENTENG No. RT.6 RW.2 BOJONG MEN",
                    "no_telp_pelapor": "6289631851831",
                    "keterangan_pelapor": "Tidak bisa di isi token , padahal sudah bunyi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100788",
                    "waktu_lapor": "01/02/2023 07:15:10",
                    "waktu_response": "01/02/2023 07:29:02",
                    "waktu_recovery": "01/02/2023 08:21:46",
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 3164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imron Bakso bromo",
                    "alamat_pelapor": "DN DAREN No. RT.5 RW.6 NGANTUNGAN",
                    "no_telp_pelapor": "6285748754875",
                    "keterangan_pelapor": "kWh gagal d isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020100794",
                    "waktu_lapor": "01/02/2023 07:16:03",
                    "waktu_response": "01/02/2023 07:42:21",
                    "waktu_recovery": "01/02/2023 07:44:59",
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kiki Ariani",
                    "alamat_pelapor": "GG KANDAM 3 No. RT.0 RW.0 0",
                    "no_telp_pelapor": "6281225058095",
                    "keterangan_pelapor": "kwh meter saya diganti dengan yang baru oleh pihak PLN beberapa waktu yang lalu. saya sudah melakukan catat meter mandiri tgl 24 Januari. seperti biasanya tiap bulan. tapi sampai sekarang tagihan belum keluar. mohon solusinya. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020100795",
                    "waktu_lapor": "01/02/2023 07:16:20",
                    "waktu_response": "01/02/2023 22:54:40",
                    "waktu_recovery": "02/02/2023 08:03:12",
                    "durasi_response_time": 56300,
                    "durasi_recovery_time": 32912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DARUL",
                    "alamat_pelapor": "JL MARANJAT BETUNG No.002 BETUNG",
                    "no_telp_pelapor": "6283134197273",
                    "keterangan_pelapor": "sudah membeli pulsa listrik via outlet, sudah keluar token di masukan gagal terus padahal sudah mengisi token dengan benar,listrik tidak mengisi mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN BALAI"
                },
                {
                    "no_laporan": "K5423020100797",
                    "waktu_lapor": "01/02/2023 07:16:57",
                    "waktu_response": "01/02/2023 09:08:42",
                    "waktu_recovery": "01/02/2023 09:24:14",
                    "durasi_response_time": 6705,
                    "durasi_recovery_time": 932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL",
                    "alamat_pelapor": "JL KEONG 96   RT-2 / RW-2  KEL MANGGA BESAR KEC TAMANSARI JAKBAR ACUAN LAPANGAN UMS ",
                    "no_telp_pelapor": "081289677683",
                    "keterangan_pelapor": "TGL 18/11/22  PENANGANAN GANGGUAN APP PRABAYAR MCB TERBAKAR OLEH PETUGAS (BAPAK HADI / WAWAN) DENGAN CARA SAMBUNG LANGSUNG. NO BERITA ACARA. 012166. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86027905222. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020100798",
                    "waktu_lapor": "01/02/2023 07:16:51",
                    "waktu_response": "01/02/2023 08:54:14",
                    "waktu_recovery": "01/02/2023 08:56:18",
                    "durasi_response_time": 5843,
                    "durasi_recovery_time": 124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yurisa Encha",
                    "alamat_pelapor": "DS A ITAM AFD-II RT.0 RW.0",
                    "no_telp_pelapor": "6282277259446",
                    "keterangan_pelapor": "ketika saya mau beli token listrik... tertulis bahwasanya:\\\" nomor id saya diblokir.\\\" itu bagaimana solusinya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP IDI"
                },
                {
                    "no_laporan": "K3223020100042",
                    "waktu_lapor": "01/02/2023 07:17:40",
                    "waktu_response": "01/02/2023 08:25:54",
                    "waktu_recovery": "01/02/2023 20:08:26",
                    "durasi_response_time": 4094,
                    "durasi_recovery_time": 42152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAINUDDIN",
                    "alamat_pelapor": "PR.PEDOS UNHAS ANTANG JL. ELEKTRO BLOK D1   NO.171  KEL.  BANGKALA, KEC. MANGGALA, KOTA MAKASSAR, SULAWESI SELATAN ",
                    "no_telp_pelapor": "85399794447",
                    "keterangan_pelapor": "KORESPONDEN :PROSES PB (R1MT/900VA  ) DENGAN NO. REGISTER : 3211112060353, 3211112060354,3211112060355 ,3211112060356,3211112060357  3211112060358 DAN   3211112060359  TGL. 21 JAN 23 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 01 FEB 23 BELUM DI HUNI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100802",
                    "waktu_lapor": "01/02/2023 07:17:45",
                    "waktu_response": "01/02/2023 07:30:37",
                    "waktu_recovery": "01/02/2023 10:48:28",
                    "durasi_response_time": 772,
                    "durasi_recovery_time": 11871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fadhillah",
                    "alamat_pelapor": "TOKO NUR SARI ALAM, JL. SEKUMPUL UJUNG, KEC. INDRASARI",
                    "no_telp_pelapor": "6287865771000",
                    "keterangan_pelapor": "KWH mencapai limit pada tgl 31, namun pada saat ini tanggal 1 Februari tetap tidak bisa melakukan pembelian token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARTAPURA (UIW KALSELTENG)"
                },
                {
                    "no_laporan": "K5423020100808",
                    "waktu_lapor": "01/02/2023 07:19:19",
                    "waktu_response": "01/02/2023 07:44:52",
                    "waktu_recovery": "01/02/2023 09:06:38",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 4906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIMI",
                    "alamat_pelapor": "JL TUN ABDUL RAZAK BLOK A1 NO.15 KEL TOMBOOLO KEC SUMBA OPU KAB GOWA. ACUAN : PERUM CITRALAND",
                    "no_telp_pelapor": "081252627261",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN  DENGAN NO METER 86224750926 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERKENA BLOCKING PEMBELIAN. DATA PADA AP2T TERDAPAT KETERANGAN KWH METER TERBANG. SISA 61.24 KWH. TGL 01/02/23 (PKL 07:34 WIB) SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT .ID TIKET: 12FZSE1.NO TELEPON: 081252627261\\nCC.54.JUNIYATI\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100820",
                    "waktu_lapor": "01/02/2023 07:21:21",
                    "waktu_response": "01/02/2023 07:31:51",
                    "waktu_recovery": "01/02/2023 07:52:26",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 1235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roni",
                    "alamat_pelapor": "JL KEMANDORAN VIII No. RT.5 RW.11 GROGOL UTA",
                    "no_telp_pelapor": "6289636464860",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020100822",
                    "waktu_lapor": "01/02/2023 07:21:39",
                    "waktu_response": "01/02/2023 07:38:20",
                    "waktu_recovery": "01/02/2023 08:29:46",
                    "durasi_response_time": 1001,
                    "durasi_recovery_time": 3086,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fatma",
                    "alamat_pelapor": "Jl. branta mulia, karang asem timur, citeureup, bogor",
                    "no_telp_pelapor": "6281291393618",
                    "keterangan_pelapor": "tidak bisa melakukan pembelian token listrik, gagal terus kenapa?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020100823",
                    "waktu_lapor": "01/02/2023 07:21:51",
                    "waktu_response": "01/02/2023 07:31:10",
                    "waktu_recovery": "01/02/2023 07:43:59",
                    "durasi_response_time": 559,
                    "durasi_recovery_time": 769,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIMAS ",
                    "alamat_pelapor": "JL KP TIPAR RT 4 / RW 7 NO.3A, KEL PONDOK KELAPA, KEC DUREN SAWIT, KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "081384187277",
                    "keterangan_pelapor": "MOHON PERIKSA APP PASKABAYAR, DIKARENAKAN PIRINGAN APP BERPUTAR TERLALU CEPAT SEJAK 3 BULAN LALU ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020100824",
                    "waktu_lapor": "01/02/2023 07:21:44",
                    "waktu_response": "01/02/2023 08:34:12",
                    "waktu_recovery": "01/02/2023 08:47:35",
                    "durasi_response_time": 4348,
                    "durasi_recovery_time": 803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "luki aristanto",
                    "alamat_pelapor": "GG KWARON I KEL BANGETAYU KULON No.0 RT.13 RW.2 GENUK",
                    "no_telp_pelapor": "6285727561129",
                    "keterangan_pelapor": "\\nkak, saya mau pengajuan penggantian mcb, karena mcb saya tiap hbs listrik mati, begitu nyala mcb langsung anjlok. pdhl posisi daya listrik saya 1300.ini terjadi sdh lbh dari 5bln.mohon bantuannya kak\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020100825",
                    "waktu_lapor": "01/02/2023 07:21:46",
                    "waktu_response": "01/02/2023 07:50:10",
                    "waktu_recovery": "01/02/2023 08:06:32",
                    "durasi_response_time": 1704,
                    "durasi_recovery_time": 982,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juniar hariadi",
                    "alamat_pelapor": "DN TAMAN AYU GERUNG No. TAMAN AYU",
                    "no_telp_pelapor": "6287887555929",
                    "keterangan_pelapor": "muncul tulisan GAGAL saat nomer token di masukkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020100829",
                    "waktu_lapor": "01/02/2023 07:22:21",
                    "waktu_response": "01/02/2023 07:27:55",
                    "waktu_recovery": "01/02/2023 08:20:34",
                    "durasi_response_time": 334,
                    "durasi_recovery_time": 3159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "harki dewi kartikawati",
                    "alamat_pelapor": "Jl. Perum Taman Permata Indah",
                    "no_telp_pelapor": "628973704010",
                    "keterangan_pelapor": "nomer token tidak bisa di isi ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100834",
                    "waktu_lapor": "01/02/2023 07:23:14",
                    "waktu_response": "01/02/2023 07:28:38",
                    "waktu_recovery": "01/02/2023 07:59:21",
                    "durasi_response_time": 324,
                    "durasi_recovery_time": 1843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ITA",
                    "alamat_pelapor": "JL RAYA KP SAWAH GG. BAKTI     RT-2 / RW-4 NO 103 A KEL JATI RANGGON KEC JATI SAMPURNA KOTA BEKASI ",
                    "no_telp_pelapor": "081218514647",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) TIDAK MENGETAHUI SISA KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100837",
                    "waktu_lapor": "01/02/2023 07:23:14",
                    "waktu_response": "01/02/2023 09:02:47",
                    "waktu_recovery": "01/02/2023 09:04:31",
                    "durasi_response_time": 5973,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kori Saputra",
                    "alamat_pelapor": "RT 005 RW 003 Rumbih, Pakuan Ratu, Way Kanan",
                    "no_telp_pelapor": "6285267312605",
                    "keterangan_pelapor": "Isi Pulsa tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020100842",
                    "waktu_lapor": "01/02/2023 07:23:45",
                    "waktu_response": "01/02/2023 07:31:21",
                    "waktu_recovery": "01/02/2023 07:38:50",
                    "durasi_response_time": 456,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSMAN",
                    "alamat_pelapor": " JL. RADEN INTEN II NO.10. KEC. DUREN SAWIT, KOTA JAKARTA TIMUR, DKI JAKARTA",
                    "no_telp_pelapor": "081779212408",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/2023 PKL 06 : 37 PELANGGAN TIDAK DAPAT MELAKUKAN PERGANTIAN BATERAI  PADA SPBKLU UNIT PONDOK KOPI DENGAN ID DRIVER 420002348 TERJADI KENDALA PINTU BATERAI LOKER TIDAK TERBUKA DAN SALDO OVO SUDAH TERPOTONG. SESUAI INFORMASI PELANGGAN MERUPAKAN DRIVER GRAB.\\n\\nTGL LAPOR : 01/02/2023 \\nJAM LAPOR:  06 : 37\\nID DRIVER GRAB: 420002348 \\nNAMA PELAPOR/PELANGGAN: YUSMAN FADILLAH\\nALAMAT EMAIL : yfadillah1@gmail.com\\nNO. TELP PELAPOR/PELANGGAN: 081779212408\\nPERMASALAHAN PELAPOR/PELANGGAN: TIDAK DAPAT MELAKUKAN PENUKARAN BATERAI\\nLOKASI UNIT SPBKLU : UP3 PONDOK KOPI",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020100849",
                    "waktu_lapor": "01/02/2023 07:24:44",
                    "waktu_response": "01/02/2023 07:46:55",
                    "waktu_recovery": "01/02/2023 08:22:32",
                    "durasi_response_time": 1331,
                    "durasi_recovery_time": 2137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul seli zuliati",
                    "alamat_pelapor": "DN WATUKANDANG No. RT.001 RW.01 WATUKANDAN",
                    "no_telp_pelapor": "6282139054357",
                    "keterangan_pelapor": "tidak bisa diisi ulang pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5123020100137",
                    "waktu_lapor": "01/02/2023 07:26:17",
                    "waktu_response": "01/02/2023 07:56:28",
                    "waktu_recovery": "01/02/2023 07:57:21",
                    "durasi_response_time": 1811,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU BRIANA",
                    "alamat_pelapor": "JL TAMAN  NO 0 DN PESANTREN PAITON     RT-3  RW-2 DS PAITON KEC PAITON KAB PROBOLINGGO // DEKAT MASJID  ",
                    "no_telp_pelapor": "085232157596",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56910505488 KESULITAN PEMBELIAN TOKEN TANGGAL 01/02/2023 DI   PUKUL 01.00 DAN 05.00 DI TEMAPT PEMBELIAN MBANGKING BANK JATIM DAN SHOPEE  DENGAN KETERANGAN TOTAL KWH MELEBIHI BATAS MAKSIMUM. SAAT INI SISA KWH = 28.8KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100861",
                    "waktu_lapor": "01/02/2023 07:26:55",
                    "waktu_response": "01/02/2023 07:58:46",
                    "waktu_recovery": "01/02/2023 08:07:08",
                    "durasi_response_time": 1911,
                    "durasi_recovery_time": 502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cokorda Istri Apsari Nugraheni SE",
                    "alamat_pelapor": "DS BATU RUJUNG RT. RW. BT RUJUNG",
                    "no_telp_pelapor": "62817358344",
                    "keterangan_pelapor": "tidak bisa mengisi pulsa token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020100866",
                    "waktu_lapor": "01/02/2023 07:27:50",
                    "waktu_response": "01/02/2023 08:09:20",
                    "waktu_recovery": "01/02/2023 08:29:18",
                    "durasi_response_time": 2490,
                    "durasi_recovery_time": 1198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASREMIN",
                    "alamat_pelapor": "JL OLAS RT 04 BTN KEL LOKKI KEC HUAMUAL, KAB. SERAM BAGIAN BARAT, MALUKU ( ACUAN : DEKAT MUSHOLLA NURUL JATIM )",
                    "no_telp_pelapor": "081245741305",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 18/01/23 PEMBAYARAN BIAYA PROSES PB ( R1MT/900 VA ) DENGAN NO REG 4142012008598. TGL 20/01/23 STATUS AP2T PEREMAJAAN PDL NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PIRU"
                },
                {
                    "no_laporan": "K5423020100868",
                    "waktu_lapor": "01/02/2023 07:27:55",
                    "waktu_response": "01/02/2023 07:42:18",
                    "waktu_recovery": "01/02/2023 07:43:50",
                    "durasi_response_time": 863,
                    "durasi_recovery_time": 92,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alfi sholim",
                    "alamat_pelapor": "DN KANDANGAN No. RT.003 RW.02 WONOSUNYO",
                    "no_telp_pelapor": "6281515949596",
                    "keterangan_pelapor": "sudah melakukan pemayaran tapi pihak pln ngotot katanya belum bayar...berikut saya lampirkan bukti pembyaran\\n\\nPembayaran REF:0FMS210Z2BC72A04D4F4A5A802E74B4C/513540477654/SATIRIN/R1M/900VA/JAN23/002632-002726/Rp144026/Adm2500 SUKSES CallCenter:123 JumlahBayar Rp:143526",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020100869",
                    "waktu_lapor": "01/02/2023 07:28:24",
                    "waktu_response": "01/02/2023 07:39:47",
                    "waktu_recovery": "01/02/2023 07:59:05",
                    "durasi_response_time": 683,
                    "durasi_recovery_time": 1158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "PR PURI RANGKAPAN JAYA RT-6 / RW-1 BLOK S 25 JL BALAI DESA KEL RANGKAPAN JAYA KEC PANCORAN MAS KOTA DEPOK .ACUAN LOKASI DEKAT  TOL PINTU MASUK SAWANGAN BARU ",
                    "no_telp_pelapor": "087746445987",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN.YBS TIDAK BISA MELAKUKAN PEMBELIA TOKEN DIKARENAKAN BLOKING PEMBELIAN NAMUN  DATA PADA AP2T TIDAK TERTERA NO REGISTER YANG SUDAH JATUH TEMPO ( PTL PADAM DAN ID PEL.538712667156)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100870",
                    "waktu_lapor": "01/02/2023 07:28:30",
                    "waktu_response": "01/02/2023 07:39:40",
                    "waktu_recovery": "01/02/2023 07:42:12",
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saino",
                    "alamat_pelapor": "DS WIRASANA No. RT.1 RW.3 WIRASANA-P",
                    "no_telp_pelapor": "6287881196803",
                    "keterangan_pelapor": "Sebulan yg lalu meteran listrik mengalami masalah, shngga dri pihak PLN mengelos kan meteran, tpi sampai skrg lom d ganti juga meteran nya, mohon d tindak lanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020100873",
                    "waktu_lapor": "01/02/2023 07:28:58",
                    "waktu_response": "01/02/2023 07:31:10",
                    "waktu_recovery": "01/02/2023 10:28:57",
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 10667,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yusri",
                    "alamat_pelapor": "KP P KALUPPANG No.0 RT.0 RW.1 MASSEWAE",
                    "no_telp_pelapor": "6285827682483",
                    "keterangan_pelapor": "Token gagal, belakang mesjid Al Irsyad dekat tower",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKKABATA"
                },
                {
                    "no_laporan": "K5423020100875",
                    "waktu_lapor": "01/02/2023 07:29:13",
                    "waktu_response": "01/02/2023 07:45:56",
                    "waktu_recovery": "01/02/2023 08:23:45",
                    "durasi_response_time": 1003,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020100881",
                    "waktu_lapor": "01/02/2023 07:30:13",
                    "waktu_response": "01/02/2023 08:26:30",
                    "waktu_recovery": "01/02/2023 09:43:15",
                    "durasi_response_time": 3377,
                    "durasi_recovery_time": 4605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuli",
                    "alamat_pelapor": "JL DS PEKAYON JAYA BL No.0 RT.4",
                    "no_telp_pelapor": "6285959036345",
                    "keterangan_pelapor": "saya ingin tanya pemakaian kwh di tempat saya tagihannya sekarang diatas 250 000 terus .. semantara Rumah dalam keadaan kosong tidak beepenghuni .. listrik yg di pakai hanya di garasi dan di ruang tengah saja . \\n\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100888",
                    "waktu_lapor": "01/02/2023 07:32:58",
                    "waktu_response": "01/02/2023 07:47:30",
                    "waktu_recovery": "01/02/2023 11:11:08",
                    "durasi_response_time": 872,
                    "durasi_recovery_time": 12218,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Susilo",
                    "alamat_pelapor": "JL KRAMAT LONTAR GG III No.69 RT.4 RW.1 PESEBAN",
                    "no_telp_pelapor": "6282245133000",
                    "keterangan_pelapor": "Pembelian Token Listrik gagal input di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5323020100064",
                    "waktu_lapor": "01/02/2023 07:36:27",
                    "waktu_response": "01/02/2023 07:40:06",
                    "waktu_recovery": "01/02/2023 07:50:14",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 608,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJANG",
                    "alamat_pelapor": "JL KP PADASUKA NO 0  RT 2/5 KEL SITU SAUR KEC KARANG PAWITAN ACUAN : DEKAT MASJID BABU SALAM ",
                    "no_telp_pelapor": "082262184826",
                    "keterangan_pelapor": "PERMOHONAN PERPINDAHAN KWH METER DIKARENAKAN LOKASI SEDANG DILAKUKAN RENOVASI BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBATU"
                },
                {
                    "no_laporan": "K5423020100905",
                    "waktu_lapor": "01/02/2023 07:36:23",
                    "waktu_response": "01/02/2023 07:39:14",
                    "waktu_recovery": "01/02/2023 07:41:46",
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aman",
                    "alamat_pelapor": "KK BOGOR ASRI AB1 No.0 RT.000 RW.00 CIBINONG",
                    "no_telp_pelapor": "6289670021801",
                    "keterangan_pelapor": "mhon maaf kepada pihak PLN Bogor timur\\ntolong segera di pasang untuk pergantian kWh meter atas nama SMA NEGRI 3 CIBINONG\\nKARNA PIHAK SEKOLAH INGIN SECEPATNYA DI GANTI .\\n\\nTOLONG SECEPATNYA\\n\\nTERIMA KASIH ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020100907",
                    "waktu_lapor": "01/02/2023 07:36:31",
                    "waktu_response": "01/02/2023 08:25:32",
                    "waktu_recovery": "01/02/2023 09:56:40",
                    "durasi_response_time": 2941,
                    "durasi_recovery_time": 5468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardi Ardi",
                    "alamat_pelapor": "JL ASPOL PANAIKANG BLOK G No.",
                    "no_telp_pelapor": "6281244447774",
                    "keterangan_pelapor": "gagal isi voucher pulsa. nomor kwh dan nomor voucher sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100908",
                    "waktu_lapor": "01/02/2023 07:36:44",
                    "waktu_response": "01/02/2023 07:50:36",
                    "waktu_recovery": "01/02/2023 08:38:06",
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 2850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Ikhwan",
                    "alamat_pelapor": "JL IR SUTAMI GUD 39 H No.006",
                    "no_telp_pelapor": "6285172326001",
                    "keterangan_pelapor": "request tagihan bulan mei, juni & juli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100909",
                    "waktu_lapor": "01/02/2023 07:36:47",
                    "waktu_response": "01/02/2023 07:41:23",
                    "waktu_recovery": "01/02/2023 08:03:33",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 1330,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUCHAMAD FATHONY",
                    "alamat_pelapor": "JL MANUKAN REJO 10 BLOK 4E No.16 RT.3 RW.6 MANUKAN",
                    "no_telp_pelapor": "62818300358",
                    "keterangan_pelapor": "no idpel ganti?dulu 86001378081 sekarang berubah sudah saya belikan token gak bisa di input, gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020100911",
                    "waktu_lapor": "01/02/2023 07:36:58",
                    "waktu_response": "01/02/2023 08:30:54",
                    "waktu_recovery": "01/02/2023 08:43:02",
                    "durasi_response_time": 3236,
                    "durasi_recovery_time": 728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "melani tri s",
                    "alamat_pelapor": "KP CILAME No.0 RT.2 RW.1 SUKAMAJU",
                    "no_telp_pelapor": "6285719507769",
                    "keterangan_pelapor": "udh tgl 1 diisi masih ga bisa, melebihi kwh terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JASINGA"
                },
                {
                    "no_laporan": "K5423020100919",
                    "waktu_lapor": "01/02/2023 07:38:06",
                    "waktu_response": "01/02/2023 08:26:39",
                    "waktu_recovery": "01/02/2023 10:59:02",
                    "durasi_response_time": 2913,
                    "durasi_recovery_time": 9143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Winanta Putri",
                    "alamat_pelapor": "KP RAWA LUMBU No. RT.2 RW.10 BOJONG RAW",
                    "no_telp_pelapor": "6282291090715",
                    "keterangan_pelapor": "token listrik tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100920",
                    "waktu_lapor": "01/02/2023 07:38:25",
                    "waktu_response": "01/02/2023 08:35:06",
                    "waktu_recovery": "01/02/2023 08:43:48",
                    "durasi_response_time": 3401,
                    "durasi_recovery_time": 522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suci Ria",
                    "alamat_pelapor": "DS BATUNADUA - HAPINIS No.0 PSP BTNDA",
                    "no_telp_pelapor": "6283825390729",
                    "keterangan_pelapor": "token tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020100921",
                    "waktu_lapor": "01/02/2023 07:38:40",
                    "waktu_response": "01/02/2023 07:43:07",
                    "waktu_recovery": "01/02/2023 07:59:33",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 986,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "paulus safrodan",
                    "alamat_pelapor": "JL H R KOROH/OELOMIN No.0 RT.8 RW.3 NEKAMESE",
                    "no_telp_pelapor": "6281353886801",
                    "keterangan_pelapor": "saya kemarin melakukan pengisian pulsa dari credivo 50rb tetapi tidak keluar nomor tokennya di menu kelistrikan mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020100927",
                    "waktu_lapor": "01/02/2023 07:39:27",
                    "waktu_response": "01/02/2023 08:22:07",
                    "waktu_recovery": "01/02/2023 08:44:23",
                    "durasi_response_time": 2560,
                    "durasi_recovery_time": 1336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LELA ROHMAYATI",
                    "alamat_pelapor": "KP BOJONG LEBAK RT 01 RW 08, BOJONG, KEMANG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "082112471965",
                    "keterangan_pelapor": "TERKAIT K5223011901703 TGL 07/12/2022 PROSES PB R1MT/ 900 VA MELALUI PLN MOBILE DENGAN NOMOR AGENDA 538419912212075916. TGL 07/12/2022 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020100929",
                    "waktu_lapor": "01/02/2023 07:39:31",
                    "waktu_response": "01/02/2023 07:40:23",
                    "waktu_recovery": "01/02/2023 07:59:14",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 1131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Madrid Pratama",
                    "alamat_pelapor": "JL PEDATI No.0 RT.004 RW.01 DPK 2 TGH",
                    "no_telp_pelapor": "6289525739326",
                    "keterangan_pelapor": "tegangan listrik dirumah saya turun, lampu dirumah saya kedap kedip semua",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100939",
                    "waktu_lapor": "01/02/2023 07:40:50",
                    "waktu_response": "01/02/2023 08:35:37",
                    "waktu_recovery": "01/02/2023 09:33:17",
                    "durasi_response_time": 3287,
                    "durasi_recovery_time": 3460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rhomadhon",
                    "alamat_pelapor": "KP DUA RATUS No. RT.4 RW.2",
                    "no_telp_pelapor": "6287837155077",
                    "keterangan_pelapor": "no strum token tidak bisa bisa masuk atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020100947",
                    "waktu_lapor": "01/02/2023 07:41:58",
                    "waktu_response": "01/02/2023 09:07:27",
                    "waktu_recovery": "01/02/2023 09:27:09",
                    "durasi_response_time": 5129,
                    "durasi_recovery_time": 1182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Diki Asbullah",
                    "alamat_pelapor": "Dusung Lengkong toko DS.Mrawan Kec.Mayang Kab.Jember",
                    "no_telp_pelapor": "6282140670370",
                    "keterangan_pelapor": "saya mau isi pulsa token listrik saya kenapa tidak bisa pak? tulisannya kWh melebihi batas.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALISAT"
                },
                {
                    "no_laporan": "K5423020100951",
                    "waktu_lapor": "01/02/2023 07:42:39",
                    "waktu_response": "01/02/2023 08:21:03",
                    "waktu_recovery": "01/02/2023 08:57:38",
                    "durasi_response_time": 2304,
                    "durasi_recovery_time": 2195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sabilun",
                    "alamat_pelapor": "DN GUNUNG TALO RT. RW. RARANG SEL",
                    "no_telp_pelapor": "6285904510152",
                    "keterangan_pelapor": "ndak bisa di masukkan pulsanya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100953",
                    "waktu_lapor": "01/02/2023 07:42:54",
                    "waktu_response": "01/02/2023 07:52:39",
                    "waktu_recovery": "01/02/2023 08:55:09",
                    "durasi_response_time": 585,
                    "durasi_recovery_time": 3750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020100956",
                    "waktu_lapor": "01/02/2023 07:43:31",
                    "waktu_response": "01/02/2023 07:46:54",
                    "waktu_recovery": "01/02/2023 09:01:50",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 4496,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU  ZAINAL",
                    "alamat_pelapor": "PR TAMAN PERMATA  CIKARANG  BLOK M  NO 8    KEL KARANG SENTOSA KEC KARANG BAHAGIA KAB BEKASI JABAR ACUAN MESJID ",
                    "no_telp_pelapor": "082114277911",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.TGL 29/1/23  PELANGGAN DENGAN ID METER 14261095617 ADA PROSES PERGANTIAN KWH METER DIKARENAKAN APP PRABAYAR ERROR , PERGANTIAN YANG DILAKUKAN OLEH PETUGAS, PELANGGAN MEMILIKI SISA KWH METER DI ID METER LAMA SEBESAR RP.200.000  KWH  MOHON  DAPAT DIKONVERSIKAN KE ID METER BARU 14456485292",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100963",
                    "waktu_lapor": "01/02/2023 07:44:31",
                    "waktu_response": "01/02/2023 07:46:08",
                    "waktu_recovery": "01/02/2023 08:40:54",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 3286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh.aksan",
                    "alamat_pelapor": "PR RAIHAN PRATAMA RES E No.38",
                    "no_telp_pelapor": "6285398215164",
                    "keterangan_pelapor": "assalamualaikum, pagi ini saya mau menanyakan terkait token listrik yang saya beli melalui aplikasi internet banking ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100964",
                    "waktu_lapor": "01/02/2023 07:44:32",
                    "waktu_response": "01/02/2023 08:08:11",
                    "waktu_recovery": "01/02/2023 09:28:17",
                    "durasi_response_time": 1419,
                    "durasi_recovery_time": 4806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Galih Mahardika",
                    "alamat_pelapor": "KP CIPICUNG HILIR No.381 RT.6 RW.2 CIUMBULEUI",
                    "no_telp_pelapor": "6285222241015",
                    "keterangan_pelapor": "Tidak bisa isi token.. Sudah dicoba beberapa kali namun tidak bisa diisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100965",
                    "waktu_lapor": "01/02/2023 07:44:33",
                    "waktu_response": "01/02/2023 08:23:53",
                    "waktu_recovery": "01/02/2023 09:12:22",
                    "durasi_response_time": 2360,
                    "durasi_recovery_time": 2909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIRGO PRATAMA",
                    "alamat_pelapor": "JL JL.PERKASA 1B No.",
                    "no_telp_pelapor": "6287868585908",
                    "keterangan_pelapor": "kwh meter belum terpasang namun status di aplikasi pln mobile sudah nyala dan sudah selesai pemasangan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5523020100104",
                    "waktu_lapor": "01/02/2023 07:44:36",
                    "waktu_response": "01/02/2023 07:46:31",
                    "waktu_recovery": "01/02/2023 17:47:45",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 36074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU UMI HANIK ",
                    "alamat_pelapor": "JL H BENTONG RT 16 RW 5 KEL JATI KEC PULO GADUNG JAKTIM",
                    "no_telp_pelapor": "6281520453402",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT TERKAIT PELANGGAN BERKEBERATAN DIKENAKAN TAG P2TL DGN NO REG : 5413043043887 ATAS INFO PELANGGAN BUKTI FOTO BANGUNAN YG DISAMPAIKAN KEPADA PELANGGAN ADALAH BUKAN RUMAH PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100971",
                    "waktu_lapor": "01/02/2023 07:45:22",
                    "waktu_response": "01/02/2023 07:46:33",
                    "waktu_recovery": "01/02/2023 09:46:44",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 7211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sony Harsono Suryanata",
                    "alamat_pelapor": "KP RUMBIA No.0 RT.003 RW.02 KR REJA",
                    "no_telp_pelapor": "6289652303992",
                    "keterangan_pelapor": "Mohon maaf tagihan bulan Januari KWH terhitung kelebihan / tidak sesuai dengan catat meter. kWh bulan desember 35179 dan kemarin catat meter tanggal 25 Januari KWH 35463.\\n\\nTotal pemakaian KWH 284 . tapi kenapa tagihan yang saya lihat tadi pemakaian KWH di angka 325 itu acuannya dari mana angka 325 KWh? mohon koreksinya terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100975",
                    "waktu_lapor": "01/02/2023 07:45:55",
                    "waktu_response": "01/02/2023 07:46:39",
                    "waktu_recovery": "01/02/2023 08:41:06",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 3267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOTO",
                    "alamat_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2 JL - RT 0 RW 0 KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "no_telp_pelapor": "081355124578",
                    "keterangan_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2 JL - RT 0 RW 0 KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100977",
                    "waktu_lapor": "01/02/2023 07:46:07",
                    "waktu_response": "01/02/2023 08:12:57",
                    "waktu_recovery": "01/02/2023 08:20:06",
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 429,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhmad Fausi",
                    "alamat_pelapor": "DN PANDIYAN No.1 RT.2 RW.2",
                    "no_telp_pelapor": "628192264553",
                    "keterangan_pelapor": "tidak bisa memasukkan nomer token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020100978",
                    "waktu_lapor": "01/02/2023 07:46:07",
                    "waktu_response": "01/02/2023 07:49:14",
                    "waktu_recovery": "01/02/2023 08:21:13",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 1919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agustina nurdiawati",
                    "alamat_pelapor": "Jl. Jt. Kramat No.74A",
                    "no_telp_pelapor": "6281280823730",
                    "keterangan_pelapor": "saat mengisi token ada tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100979",
                    "waktu_lapor": "01/02/2023 07:46:20",
                    "waktu_response": "01/02/2023 07:56:06",
                    "waktu_recovery": "01/02/2023 07:57:31",
                    "durasi_response_time": 586,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asrani Zega.",
                    "alamat_pelapor": "jl.perumahan syalom kec sirombu ",
                    "no_telp_pelapor": "6282168530826",
                    "keterangan_pelapor": "padam satu rumah.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5523020100106",
                    "waktu_lapor": "01/02/2023 07:46:22",
                    "waktu_response": "01/02/2023 08:21:47",
                    "waktu_recovery": "01/02/2023 10:27:24",
                    "durasi_response_time": 2125,
                    "durasi_recovery_time": 7537,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YATI",
                    "alamat_pelapor": "JL CIPINANG PULO NO 19 RT-2 / RW-12 KEL CINPINANG BESAR UTARA KEC JATI NEGARA KOTA JAKARTA TIMUR LOKASI : DARI TOKO UNGU KE KIRI ",
                    "no_telp_pelapor": "6281808089500",
                    "keterangan_pelapor": "TGL 30/01/2023. PELANGGAN MELAPORKAN APP BLANK DENGAN NO PENGADUAN G5523012901109. DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : -, NO.METER LAMA : 14236842259 NO.METER BARU : 56226061077",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020100985",
                    "waktu_lapor": "01/02/2023 07:47:26",
                    "waktu_response": "01/02/2023 08:30:33",
                    "waktu_recovery": "01/02/2023 08:59:49",
                    "durasi_response_time": 2587,
                    "durasi_recovery_time": 1756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "selviyana",
                    "alamat_pelapor": "Jl. Gn. Agung II No.210",
                    "no_telp_pelapor": "6281548882995",
                    "keterangan_pelapor": "ka listrik saya mahal bgt pdhl saya bulan ga dirumah apakah bisa dikomplen dan diganti krna kwhnya ini fotonya, pas tgl 26 saya ke crb dan itu sudah ada petugas pln yg foto kerumah tp trnyata kejadian bgni",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020100986",
                    "waktu_lapor": "01/02/2023 07:47:44",
                    "waktu_response": "01/02/2023 07:51:46",
                    "waktu_recovery": "01/02/2023 08:00:59",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 553,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Jl. Raya Pemda Tigaraksa Kav AN 34 No 6 RT 05 RW 03 Kel Kadu Agung Kec Tigaraksa Kab Tangerang Banten ",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101002",
                    "waktu_lapor": "01/02/2023 07:49:21",
                    "waktu_response": "01/02/2023 07:59:22",
                    "waktu_recovery": "01/02/2023 08:11:47",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 745,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anna Sophia",
                    "alamat_pelapor": "jl ikan tembakang no 2 a",
                    "no_telp_pelapor": "6282185962816",
                    "keterangan_pelapor": "Mau mengubah meteran listrik ke sistem token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020101003",
                    "waktu_lapor": "01/02/2023 07:49:29",
                    "waktu_response": "01/02/2023 08:56:20",
                    "waktu_recovery": "01/02/2023 09:03:32",
                    "durasi_response_time": 4011,
                    "durasi_recovery_time": 432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yani Dewanto",
                    "alamat_pelapor": "Laundry kita",
                    "no_telp_pelapor": "6281273989799",
                    "keterangan_pelapor": "isi voucher selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020101010",
                    "waktu_lapor": "01/02/2023 07:50:31",
                    "waktu_response": "01/02/2023 07:55:45",
                    "waktu_recovery": "01/02/2023 10:02:27",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 7602,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR PESONA SWHADARMA RES BLOK.A NO 7 JALUR 1 KEL BEDAHAN KEC SAWANGAN KOTA DEPOK JABAR ",
                    "no_telp_pelapor": "082125920870",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 32172940432 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23.SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101011",
                    "waktu_lapor": "01/02/2023 07:50:41",
                    "waktu_response": "01/02/2023 07:57:22",
                    "waktu_recovery": "01/02/2023 08:50:08",
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DWI ",
                    "alamat_pelapor": "PERUM VILLA TANAH BARU JL PALAKALI BLOK E NO 7 RT 10/11 KEL TANAH BARU KEC BEJI KOTA DEPOK (DEKAT SEKOLAH IZZATI DAN DEPAN KANTOR KELURAHAN)",
                    "no_telp_pelapor": "02177206143",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA TGL 31/01/23 PELANGGAN MELAKUKAN TRANSAKSI PEMBELIAN TOKEN SEBESAR RP 200.000,- DENGAN NO TOKEN ( 5550 6493 2066 4209 6974  ) DAN RP 100.000 NO TOKEN ( 6465 9551 9301 8218 7201 ) DAN SAAT DIINPUT KE APP PRABAYAR TERTERA REJECT. SISA = 55 KWH. SETEMPAT TERDAPAT KOLAM IKAN DATA PADA P2APST TERDAPAT PERUBAHAN ID METER DARI 14025896870 MENJADI 45105241744 PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR K5423013109425 DAN K5423013109987 STATUS SELESAI. PELANGGAN TIDAK KONFIRMASI 1X6 JAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020101012",
                    "waktu_lapor": "01/02/2023 07:50:42",
                    "waktu_response": "01/02/2023 08:03:02",
                    "waktu_recovery": "01/02/2023 08:07:54",
                    "durasi_response_time": 740,
                    "durasi_recovery_time": 292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad hosen",
                    "alamat_pelapor": "gebang selatan ",
                    "no_telp_pelapor": "6285274394718",
                    "keterangan_pelapor": "total kwh melebihi batas\\npadahal sudah awal bulan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BESUKI"
                },
                {
                    "no_laporan": "K5423020101016",
                    "waktu_lapor": "01/02/2023 07:51:16",
                    "waktu_response": "01/02/2023 08:43:09",
                    "waktu_recovery": "01/02/2023 11:50:35",
                    "durasi_response_time": 3113,
                    "durasi_recovery_time": 11246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isnawam",
                    "alamat_pelapor": "DN SOROPADAN No.0 RT.0 RW.0 CONDONG CT",
                    "no_telp_pelapor": "6283840421676",
                    "keterangan_pelapor": "mohon pengajuan turun daya ke 5500 va",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5323020100071",
                    "waktu_lapor": "01/02/2023 07:51:29",
                    "waktu_response": "01/02/2023 07:59:27",
                    "waktu_recovery": "01/02/2023 08:01:46",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SANDI",
                    "alamat_pelapor": "JL RE MARTADINATA (STIKES MITRA KENCANA ) NO 142 RT 0/0 KEL CIPEDES KEC CIPEDES KOTA TASIKMALAYA",
                    "no_telp_pelapor": "0265339772",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43. NO TOKEN 17411014552406441062. KONDISI PTL MENYALA. SISA STROOM 351 KWH NO METER 14211325593",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101020",
                    "waktu_lapor": "01/02/2023 07:52:26",
                    "waktu_response": "01/02/2023 07:55:20",
                    "waktu_recovery": "01/02/2023 08:03:38",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suci murni asih",
                    "alamat_pelapor": "Jl. Medayu Utara XXX No.60",
                    "no_telp_pelapor": "6285215166823",
                    "keterangan_pelapor": "token dimasukkan tapi tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020101028",
                    "waktu_lapor": "01/02/2023 07:53:26",
                    "waktu_response": "01/02/2023 08:07:05",
                    "waktu_recovery": "01/02/2023 08:52:34",
                    "durasi_response_time": 819,
                    "durasi_recovery_time": 2729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Boby siswanto",
                    "alamat_pelapor": "JL SIBOLANGIT NO.15",
                    "no_telp_pelapor": "6281260041564",
                    "keterangan_pelapor": "selamat pagi bapak/ibu pimpinan. \\nperihal dengan adanya aturan baru swacam, \\nkami sebagai pelanggan kenapa tidak ada pemberitahuan terlebih dahulu... \\njadi pembyaran untuk bulan ini gimana y? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101029",
                    "waktu_lapor": "01/02/2023 07:53:27",
                    "waktu_response": "01/02/2023 09:01:29",
                    "waktu_recovery": "01/02/2023 12:55:59",
                    "durasi_response_time": 4082,
                    "durasi_recovery_time": 14070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi Ardiansyah",
                    "alamat_pelapor": "DS PANGKALAN GELEBEK SAKO",
                    "no_telp_pelapor": "6281379336059",
                    "keterangan_pelapor": "Tunggakan SDH di bayar bulan Januari.  Tolong pasangkan kembali meteran yg di ambil kmren",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020101041",
                    "waktu_lapor": "01/02/2023 07:54:47",
                    "waktu_response": "01/02/2023 07:57:15",
                    "waktu_recovery": "01/02/2023 08:13:24",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I MADE SAREG",
                    "alamat_pelapor": "JL WARAKAS 6 RT 5/14",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101046",
                    "waktu_lapor": "01/02/2023 07:55:33",
                    "waktu_response": "01/02/2023 08:43:59",
                    "waktu_recovery": "01/02/2023 09:12:08",
                    "durasi_response_time": 2906,
                    "durasi_recovery_time": 1689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAVAL",
                    "alamat_pelapor": "MTSN 3 KOTA PADANG, JL. KAMBOJA, RT/RW 00, KELURAHAN KOTO PANJANG IKUR KOTO, KECATAMAN KOTO TANGAH, KOTA PADANG, PROVINSI SUMBAR",
                    "no_telp_pelapor": "081277988580",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 31/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP ERROR. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 32 KWH DAN PEMBELIAN TGL.27/01/2023 SEBESAR RP. 100.000,- DENGAN NO TOKEN 30424524207665598957 YANG BELUM DIINPUT PADA APP LAMA (14037873701). MOHON DAPAT DIKONVERSI KE APP BARU (50002623853).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020101051",
                    "waktu_lapor": "01/02/2023 07:56:12",
                    "waktu_response": "01/02/2023 07:56:47",
                    "waktu_recovery": "01/02/2023 08:13:30",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 1003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LULU FAELASUFA",
                    "alamat_pelapor": "KP BEND MELAYU RT.7 RW.1 TUGU SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101052",
                    "waktu_lapor": "01/02/2023 07:56:41",
                    "waktu_response": "01/02/2023 08:26:49",
                    "waktu_recovery": "01/02/2023 10:23:59",
                    "durasi_response_time": 1808,
                    "durasi_recovery_time": 7030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPRIANTO",
                    "alamat_pelapor": "KP PADURENAN JL.GANIF GG.REBAN NO.185 RT.1 RW.1 KEL PADURENAN  KEC.MUSTIKA JAYA BEKASI ACUAN BELAKANG TK CAHAYA",
                    "no_telp_pelapor": "081282307626",
                    "keterangan_pelapor": "APP TERTERA PRIKSA SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 15,72 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101055",
                    "waktu_lapor": "01/02/2023 07:56:42",
                    "waktu_response": "01/02/2023 07:57:06",
                    "waktu_recovery": "01/02/2023 08:13:43",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AIM SUPRIYADI",
                    "alamat_pelapor": "JL WARAKAS 1 GG 21 No.129 RT.3 RW.8 PAPANGGO",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101058",
                    "waktu_lapor": "01/02/2023 07:56:57",
                    "waktu_response": "01/02/2023 11:05:10",
                    "waktu_recovery": "01/02/2023 11:39:01",
                    "durasi_response_time": 11293,
                    "durasi_recovery_time": 2031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ga Ciwi_/GELIATO ZALUKHU",
                    "alamat_pelapor": "JL DS, SIHENE'ASI, SIHENE'ASI, LAHEWA, KAB. NIAS UTARA, SUMATERA UTARA",
                    "no_telp_pelapor": "082361725515",
                    "keterangan_pelapor": "TERKAIT K5423013101374. TGL 09/01/23 PROSES PB (R1T/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 1271012049154. BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PDL AWAL",
                    "media": "Facebook",
                    "nama_ulp": "ULP GUNUNG SITOLI"
                },
                {
                    "no_laporan": "K5423020101062",
                    "waktu_lapor": "01/02/2023 07:57:08",
                    "waktu_response": "01/02/2023 08:01:08",
                    "waktu_recovery": "01/02/2023 08:13:54",
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 766,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TOMMY JOSEF KINDANGEN",
                    "alamat_pelapor": "JL JATI RAYA NO. 7 RT 09/09 No. SUNGAI BAM",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101065",
                    "waktu_lapor": "01/02/2023 07:57:35",
                    "waktu_response": "01/02/2023 08:00:30",
                    "waktu_recovery": "01/02/2023 08:14:02",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADITHYA VIRYANATA",
                    "alamat_pelapor": "JL DANAU CINCIN BL B No.10 RT.0 RW.0 PAPANGGO",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101068",
                    "waktu_lapor": "01/02/2023 07:57:59",
                    "waktu_response": "01/02/2023 08:00:23",
                    "waktu_recovery": "01/02/2023 08:14:31",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RODIAH MUKTAR",
                    "alamat_pelapor": "KP TANAH MERAH ATAS No.0 RT.2 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101069",
                    "waktu_lapor": "01/02/2023 07:58:04",
                    "waktu_response": "01/02/2023 08:14:03",
                    "waktu_recovery": "01/02/2023 10:01:15",
                    "durasi_response_time": 959,
                    "durasi_recovery_time": 6432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vica",
                    "alamat_pelapor": "Cluster panorama cibodas blok B No 4",
                    "no_telp_pelapor": "628128620390",
                    "keterangan_pelapor": "tagihan tdk sesuai dgn lapor mater yg saya laporkan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101074",
                    "waktu_lapor": "01/02/2023 07:58:26",
                    "waktu_response": "01/02/2023 08:00:01",
                    "waktu_recovery": "01/02/2023 08:14:25",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROSADA ULI SIMATUPANG",
                    "alamat_pelapor": "JL SWASEMBADA TMR VII No.39 RT.8 RW.10 KB BWG",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101082",
                    "waktu_lapor": "01/02/2023 07:59:01",
                    "waktu_response": "01/02/2023 08:44:32",
                    "waktu_recovery": "01/02/2023 09:37:21",
                    "durasi_response_time": 2731,
                    "durasi_recovery_time": 3169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Paulus Emigo",
                    "alamat_pelapor": "kantor pertanian kecamatan toba",
                    "no_telp_pelapor": "6285246988401",
                    "keterangan_pelapor": "pengisian token gagal sudah diulangi tetap keterangan gagal mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K5423020101083",
                    "waktu_lapor": "01/02/2023 07:59:04",
                    "waktu_response": "01/02/2023 08:24:32",
                    "waktu_recovery": "01/02/2023 08:26:34",
                    "durasi_response_time": 1528,
                    "durasi_recovery_time": 122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eviana ratnasari",
                    "alamat_pelapor": "jl. dahlia 10 blok i10 no.2 rt.001 rw.19 kirana cibitung",
                    "no_telp_pelapor": "6289638864592",
                    "keterangan_pelapor": "tagihan melebihi stand meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101084",
                    "waktu_lapor": "01/02/2023 07:59:05",
                    "waktu_response": "01/02/2023 07:59:55",
                    "waktu_recovery": "01/02/2023 08:14:19",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "UMI SALAMAH",
                    "alamat_pelapor": "JL TANAH MERAH No.0 RT.5 RW.7 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101087",
                    "waktu_lapor": "01/02/2023 07:59:23",
                    "waktu_response": "01/02/2023 07:59:50",
                    "waktu_recovery": "01/02/2023 08:14:56",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONA TARYANAH",
                    "alamat_pelapor": "JL JL BENDUNGAN DEMPE No.0",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101091",
                    "waktu_lapor": "01/02/2023 08:00:22",
                    "waktu_response": "01/02/2023 08:01:02",
                    "waktu_recovery": "01/02/2023 08:14:41",
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 819,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KHO SOEI KIAT",
                    "alamat_pelapor": "JL SUNTER HIJAU 2 SC No.0",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101092",
                    "waktu_lapor": "01/02/2023 08:00:31",
                    "waktu_response": "01/02/2023 08:00:56",
                    "waktu_recovery": "01/02/2023 08:17:09",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. HARUN APRASYIED",
                    "alamat_pelapor": "JL PERJUANGAN RAYA KP TNH MERAH No.0 RT.5 RW.7 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101095",
                    "waktu_lapor": "01/02/2023 08:00:49",
                    "waktu_response": "01/02/2023 08:01:50",
                    "waktu_recovery": "01/02/2023 09:08:58",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 4028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "novan surya",
                    "alamat_pelapor": "KK THE IRIS GARDEN KAV 9 No.0 RT.00 RW.00 KARANGLO",
                    "no_telp_pelapor": "6285954437414",
                    "keterangan_pelapor": "ngisi token kena reject terus padahal kode benar LAPORAN DI ALIKAN KE NO LAPOR G5123020100338.CC.51.ROSITA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020101098",
                    "waktu_lapor": "01/02/2023 08:01:09",
                    "waktu_response": "01/02/2023 08:03:39",
                    "waktu_recovery": "01/02/2023 10:55:55",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 10336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Linda afriani",
                    "alamat_pelapor": "PR EKA TUNGGAL REGENSI BLOK B1- 04 No.0 RT.0 RW.0 SIALANGMUN",
                    "no_telp_pelapor": "6285311187164",
                    "keterangan_pelapor": "saya beli token pas dimasukan tak bisa trus angka ny ilang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020101102",
                    "waktu_lapor": "01/02/2023 08:01:17",
                    "waktu_response": "01/02/2023 08:01:36",
                    "waktu_recovery": "01/02/2023 08:17:14",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 938,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUYADI",
                    "alamat_pelapor": "KP TANAH MERAH RT.6 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101104",
                    "waktu_lapor": "01/02/2023 08:01:46",
                    "waktu_response": "01/02/2023 08:30:52",
                    "waktu_recovery": "01/02/2023 09:12:21",
                    "durasi_response_time": 1746,
                    "durasi_recovery_time": 2489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Ruko BlossomVille No W02/09R RT 01 RW 04 Kel Mekar Bakti Kec Panongan Kab Tangerang Banten ",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "No Registrasi 5664012251333. Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101107",
                    "waktu_lapor": "01/02/2023 08:02:02",
                    "waktu_response": "01/02/2023 08:15:57",
                    "waktu_recovery": "01/02/2023 08:37:47",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 1310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irviani Mangeta",
                    "alamat_pelapor": "Btn Bulurokeng Permai F4 No.15",
                    "no_telp_pelapor": "62895412125474",
                    "keterangan_pelapor": "Ini mau tanya ibu, mohon solusinya, nomor token listrik tdak mau masuk d meteran. Sdh brapa kali d kasih masuk tpii tidak mau",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101108",
                    "waktu_lapor": "01/02/2023 08:02:12",
                    "waktu_response": "01/02/2023 08:11:09",
                    "waktu_recovery": "01/02/2023 08:17:20",
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 371,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M BAHAR",
                    "alamat_pelapor": "JL JL WARAKAS E GG 4/ No.78 RT.0 RW.9",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101109",
                    "waktu_lapor": "01/02/2023 08:02:12",
                    "waktu_response": "01/02/2023 08:06:42",
                    "waktu_recovery": "01/02/2023 09:04:49",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 3487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khairun Naimah",
                    "alamat_pelapor": "komplek musatika indah no. 38",
                    "no_telp_pelapor": "628991125206",
                    "keterangan_pelapor": "gagal memasukkan kode token baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020101111",
                    "waktu_lapor": "01/02/2023 08:02:30",
                    "waktu_response": "01/02/2023 08:03:53",
                    "waktu_recovery": "01/02/2023 08:58:57",
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 3304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tengku Febriandri Perdana",
                    "alamat_pelapor": "JL PARDAMEAN",
                    "no_telp_pelapor": "6285270998018",
                    "keterangan_pelapor": "Total tagihan tidak sesuai dengan data di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5423020101112",
                    "waktu_lapor": "01/02/2023 08:02:45",
                    "waktu_response": "01/02/2023 08:03:34",
                    "waktu_recovery": "01/02/2023 08:10:02",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutrisno Sinyo",
                    "alamat_pelapor": "KP CIJATI TONGGOH No.0 RT.004 RW.02 CIJATI",
                    "no_telp_pelapor": "6285214105303",
                    "keterangan_pelapor": "gak bisa beli pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101117",
                    "waktu_lapor": "01/02/2023 08:03:09",
                    "waktu_response": "01/02/2023 08:10:52",
                    "waktu_recovery": "01/02/2023 08:17:25",
                    "durasi_response_time": 463,
                    "durasi_recovery_time": 393,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SLAMET",
                    "alamat_pelapor": "KP TANAH MERAH ATAS RT.3 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101123",
                    "waktu_lapor": "01/02/2023 08:03:44",
                    "waktu_response": "01/02/2023 08:06:40",
                    "waktu_recovery": "01/02/2023 08:31:49",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "JL WARU DOYONG DESA WARU DOYONG RT 02/01 KEL CIPAYUNG GIRANG KEC MEGA MENDUNG KAB BOGOR  ",
                    "no_telp_pelapor": "085161484221",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 13/01/2023 PENGAJUAN PROSES PB ( UNTUK PT TOWER SMART FREND ) SEBANYAK 5 UNIT MELALUI APL SETEMPAT, SESUAI INFO PELANGGAN BERKAS SUDAH DISERAHKAN NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.SETEMPAT SUDAH ADA SLO ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020101124",
                    "waktu_lapor": "01/02/2023 08:03:36",
                    "waktu_response": "01/02/2023 08:42:51",
                    "waktu_recovery": "01/02/2023 09:43:24",
                    "durasi_response_time": 2355,
                    "durasi_recovery_time": 3633,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TEGUH ARIF AMBARA",
                    "alamat_pelapor": "DN SUMPUT No. RT.1 RW.1 MEDALI",
                    "no_telp_pelapor": "6287780857441",
                    "keterangan_pelapor": "tidak bisa melakukan top up token listrik dikarnakan limit",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020101128",
                    "waktu_lapor": "01/02/2023 08:03:59",
                    "waktu_response": "01/02/2023 08:26:12",
                    "waktu_recovery": "01/02/2023 08:30:01",
                    "durasi_response_time": 1333,
                    "durasi_recovery_time": 229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Somantri",
                    "alamat_pelapor": "KP CIBUNTU No.0 RT.002 RW.04 CIBITUNG",
                    "no_telp_pelapor": "6281280595909",
                    "keterangan_pelapor": "pada saat pembelian token di struknya masih tarip R1/1300",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101130",
                    "waktu_lapor": "01/02/2023 08:04:26",
                    "waktu_response": "01/02/2023 08:10:47",
                    "waktu_recovery": "01/02/2023 08:17:30",
                    "durasi_response_time": 381,
                    "durasi_recovery_time": 403,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KASIM",
                    "alamat_pelapor": "JL PERJUANGAN RAYA RT.5 RW.7 TUGU SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101139",
                    "waktu_lapor": "01/02/2023 08:05:17",
                    "waktu_response": "01/02/2023 08:10:42",
                    "waktu_recovery": "01/02/2023 08:17:38",
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FIRMAN SUHARDY",
                    "alamat_pelapor": "JL BENDUNGAN MELAYU GANG AKUR No.34 RT.12 RW.5 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101142",
                    "waktu_lapor": "01/02/2023 08:05:44",
                    "waktu_response": "01/02/2023 08:16:36",
                    "waktu_recovery": "01/02/2023 08:37:41",
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 1265,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JENIFER",
                    "alamat_pelapor": "JL P.KEM KK RUKO KIMA SQUARE BLOK A1 NO 1 KEL DAYA KEC BIRING KANAYA KOTA MAKASSAR / SETEMPAT BANK BCA ",
                    "no_telp_pelapor": "08111782459",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  44.54 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101146",
                    "waktu_lapor": "01/02/2023 08:06:07",
                    "waktu_response": "01/02/2023 08:10:36",
                    "waktu_recovery": "01/02/2023 08:17:45",
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 429,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRO ATMODJO",
                    "alamat_pelapor": "JL BLOK K1/21 SUNTER No.0",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101154",
                    "waktu_lapor": "01/02/2023 08:06:39",
                    "waktu_response": "01/02/2023 08:08:02",
                    "waktu_recovery": "01/02/2023 08:52:40",
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 2678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra Leonardy",
                    "alamat_pelapor": "JL MARTAPURA 17",
                    "no_telp_pelapor": "6281361459617",
                    "keterangan_pelapor": "Tagihan 3 bulan terakhir pada rerata sekitar Rp600.000, namun untuk tagihan bulan Februari pada angka Rp1.618.280. Mohon konfirmasinya. Terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101155",
                    "waktu_lapor": "01/02/2023 08:06:57",
                    "waktu_response": "01/02/2023 08:10:30",
                    "waktu_recovery": "01/02/2023 08:17:56",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KOHAR SUWANDI",
                    "alamat_pelapor": "JL AGUNG PODOMORO BL No.0 RT.-18",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101158",
                    "waktu_lapor": "01/02/2023 08:07:27",
                    "waktu_response": "01/02/2023 09:12:50",
                    "waktu_recovery": "01/02/2023 10:42:16",
                    "durasi_response_time": 3923,
                    "durasi_recovery_time": 5366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tapirhusen on android",
                    "alamat_pelapor": "PR VILA PAMULANG DH3 No.11 RT.000 RW.00 RENI JAYA",
                    "no_telp_pelapor": "6281295478165",
                    "keterangan_pelapor": "Halo saya mau bertanya, kenapa tagihan saya jauh berbeda dengan catat meter ya? pemakaian tidak sampai segitu harusnya. Terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101159",
                    "waktu_lapor": "01/02/2023 08:07:27",
                    "waktu_response": "01/02/2023 08:17:46",
                    "waktu_recovery": "01/02/2023 08:49:43",
                    "durasi_response_time": 619,
                    "durasi_recovery_time": 1917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitri",
                    "alamat_pelapor": "tempasan",
                    "no_telp_pelapor": "6282339691909",
                    "keterangan_pelapor": "gagal pengisian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101160",
                    "waktu_lapor": "01/02/2023 08:07:32",
                    "waktu_response": "01/02/2023 08:24:16",
                    "waktu_recovery": "01/02/2023 11:36:50",
                    "durasi_response_time": 1004,
                    "durasi_recovery_time": 11554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gus Sanjaya",
                    "alamat_pelapor": "Jl. Barata Jaya XXI No.22",
                    "no_telp_pelapor": "6282228544479",
                    "keterangan_pelapor": "pengisian token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K2323020100066",
                    "waktu_lapor": "01/02/2023 08:07:55",
                    "waktu_response": "01/02/2023 08:18:11",
                    "waktu_recovery": "01/02/2023 08:31:33",
                    "durasi_response_time": 616,
                    "durasi_recovery_time": 802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK NUN",
                    "alamat_pelapor": "JL LOKASI NO- RT2/RW4, DESA BALAI PUNGUT, KEC PINGGIR, KAB BENGKALIS // RUMAH KEDUA DARI SMP N 7 PINGGIR (RUMAH PAPAN)",
                    "no_telp_pelapor": "083111604971",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER DIKARENAKAN KWH METER RUSAK (G5223012000252), MENGINFORMASIKAN MEMILIKI TOKEN FISIK DGN NO METER LAMA SEBESAR 20K DGN NO TOKEN 58008566169366686083. MOHON DI KONVERSIKAN KE APP METER BARU (NO.METER 86225824787)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020101163",
                    "waktu_lapor": "01/02/2023 08:07:47",
                    "waktu_response": "01/02/2023 08:10:25",
                    "waktu_recovery": "01/02/2023 08:18:02",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUGIANTO CANDRA",
                    "alamat_pelapor": "JL SUNTER PODOMORO BL D6 No.21 RT.0 RW.0 SUNTER",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info kapan penggantian meter rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101164",
                    "waktu_lapor": "01/02/2023 08:07:51",
                    "waktu_response": "01/02/2023 08:17:41",
                    "waktu_recovery": "01/02/2023 08:37:35",
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 1194,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhalisa",
                    "alamat_pelapor": "JL ANTARA RECIDENCE A1/6 No. TAMALANREA",
                    "no_telp_pelapor": "6282399309796",
                    "keterangan_pelapor": "token selalu gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101166",
                    "waktu_lapor": "01/02/2023 08:08:01",
                    "waktu_response": "01/02/2023 08:17:49",
                    "waktu_recovery": "01/02/2023 09:23:09",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 3920,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochamad Rofik Ardiansyah",
                    "alamat_pelapor": "DS SIDORAME No. 0 RT.004 RW.03 KRIAN",
                    "no_telp_pelapor": "6285934732429",
                    "keterangan_pelapor": "pagi..mohon maaf.dari hasil kami telpon di 123.kami minta tolong tanya..stand meter kami kenapa dikenakan angsuran 50.000/sudah 3 bulan ini.sedangkan kami tidak membuat kesalahan.(mohon maaf telpon kami tadi terputus pulsa habis)..mohon bantuan & penjelsanya..agsuran apa sampai kapan..terimakasih pln",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5323020100092",
                    "waktu_lapor": "01/02/2023 08:08:10",
                    "waktu_response": "01/02/2023 08:46:04",
                    "waktu_recovery": "01/02/2023 08:52:48",
                    "durasi_response_time": 2274,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LEO",
                    "alamat_pelapor": "JL. SEI KERA SIMPANG ASAHAN NO124 A RT- RW - KEL PANDAU HILIR KEC MEDAN PERJUANGAN KOTA MEDAN / DEKAT JL THAMRIN ",
                    "no_telp_pelapor": "085262412888",
                    "keterangan_pelapor": "PELANGGAN SEBELUMNYA ADA PELAPORAN 1 BANGUNAN PADAM (/G5123020100179) SUDAH ADA PENANGANAN PETUGAS DAN SUDAH MENYALA NORMAL ,NAMUN INFO DARI PETUGAS BOX YANG ADA DI TIANG TIDAK TERKUNCI YANG MENYEBABKAN ADA PANEL YANG OFF , PELANGGAN MEMINTA BOX TERSEBUT DI KUNCI / DIAMAN KAN . MOHON KONFIRMASI KEPADA PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101167",
                    "waktu_lapor": "01/02/2023 08:08:06",
                    "waktu_response": "01/02/2023 09:17:50",
                    "waktu_recovery": "01/02/2023 10:13:17",
                    "durasi_response_time": 4184,
                    "durasi_recovery_time": 3327,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nenk nonk",
                    "alamat_pelapor": "kp gambar jln bojong gambar",
                    "no_telp_pelapor": "6281318568151",
                    "keterangan_pelapor": "saya gak bisa isi token listrik,transaksi nya gagal.tanya kesana kesini kata nya itu udah sampai batas/limit pemakaian,kata nya bisa di isi lagi tgl 1,dan skrg tanggal 1 februari.jam berapa kira2 saya bisa isi/beli token lagi?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMANUKAN"
                },
                {
                    "no_laporan": "K5523020100128",
                    "waktu_lapor": "01/02/2023 08:08:26",
                    "waktu_response": "01/02/2023 08:10:32",
                    "waktu_recovery": "01/02/2023 08:15:38",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KANIA",
                    "alamat_pelapor": "JL GIRI PUSPA PR GIRI PUSPA LESTARI NO. F13 BR TAMAN GRIA KEL JIMBARAN KEC KUTA SELATAN KAB BADUNG LOKASI : BELAKANG TAMAN MAKAM MUMBUL ",
                    "no_telp_pelapor": "082342337918",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : SR MELINTANG MENGHALANGI BANGUNAN PELANGGAN (PTL NYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5523020100131",
                    "waktu_lapor": "01/02/2023 08:08:49",
                    "waktu_response": "01/02/2023 09:00:08",
                    "waktu_recovery": "01/02/2023 09:01:09",
                    "durasi_response_time": 3079,
                    "durasi_recovery_time": 61,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARI ",
                    "alamat_pelapor": "JL- DN BENDO    NO-  RT-7 / RW-7 KEL GAYAM HARJO KEC PRAMBANAN KAB SLEMAN ",
                    "no_telp_pelapor": "6285718580926",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT  MEMBELI TOKEN  SUDAH DI COBA DI BEBERAPA TEMPAT. SISA KWH : 42 KWH (PTL NYALA )\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020101173",
                    "waktu_lapor": "01/02/2023 08:09:01",
                    "waktu_response": "01/02/2023 08:20:33",
                    "waktu_recovery": "01/02/2023 08:40:21",
                    "durasi_response_time": 692,
                    "durasi_recovery_time": 1188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Hernawan",
                    "alamat_pelapor": "JL CISIHUNG No.0 RT.006 RW.10 BJ MENGGER",
                    "no_telp_pelapor": "628885599555",
                    "keterangan_pelapor": "Catat meter padahal tidak digunakan rumah kosong jd 86 meter apa bulan bulan kemaren tdk dicatat meter nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020101177",
                    "waktu_lapor": "01/02/2023 08:09:20",
                    "waktu_response": "01/02/2023 08:59:09",
                    "waktu_recovery": "01/02/2023 09:10:55",
                    "durasi_response_time": 2989,
                    "durasi_recovery_time": 706,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISAK SAMUEL RUMAKIEK",
                    "alamat_pelapor": "Kobari Jaya",
                    "no_telp_pelapor": "6282248218991",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YUMDORI"
                },
                {
                    "no_laporan": "K5423020101178",
                    "waktu_lapor": "01/02/2023 08:09:28",
                    "waktu_response": "01/02/2023 08:17:28",
                    "waktu_recovery": "01/02/2023 09:05:46",
                    "durasi_response_time": 480,
                    "durasi_recovery_time": 2898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEO FAHMI",
                    "alamat_pelapor": "JL AEK TAYAS",
                    "no_telp_pelapor": "6282166267079",
                    "keterangan_pelapor": "Tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5423020101180",
                    "waktu_lapor": "01/02/2023 08:09:56",
                    "waktu_response": "01/02/2023 09:05:54",
                    "waktu_recovery": "01/02/2023 09:28:39",
                    "durasi_response_time": 3358,
                    "durasi_recovery_time": 1365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riskawati",
                    "alamat_pelapor": "DS ANJIR PASAR LAMA No.0 RT. RW.",
                    "no_telp_pelapor": "6285822203973",
                    "keterangan_pelapor": "tidak bisa mengisi saldo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARABAHAN"
                },
                {
                    "no_laporan": "K5223020100266",
                    "waktu_lapor": "01/02/2023 08:10:33",
                    "waktu_response": "01/02/2023 08:43:21",
                    "waktu_recovery": "01/02/2023 11:50:42",
                    "durasi_response_time": 1968,
                    "durasi_recovery_time": 11241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AGA ",
                    "alamat_pelapor": "JL BAKUNG NO 21/6 RT 29 RW 8 ,KEL  BACIRO, KEC GONDOKUSUMAN, KOTA YOGYAKARTA, DAERAH ISTIMEWA YOGYAKARTA// DI SEBERANG TAMAN ",
                    "no_telp_pelapor": "0274370191",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223012800268 PELANGGAN PENDAFTARAN MIGRASI (DAYA) NO REGISTER : 5210917003779 TOKEN PERDANA LUNAS PADA TANGGAL (21/01/2023.) NAMUN HINGGA SAAT INI BELUM TEREALISASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020101186",
                    "waktu_lapor": "01/02/2023 08:10:41",
                    "waktu_response": "01/02/2023 09:24:52",
                    "waktu_recovery": "01/02/2023 10:05:39",
                    "durasi_response_time": 4451,
                    "durasi_recovery_time": 2447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Budiyanto",
                    "alamat_pelapor": "PR PESONA KAHURIPAN Q2 No.37 RT.0 RW.0 CIKAHURIPA",
                    "no_telp_pelapor": "6282166190983",
                    "keterangan_pelapor": "tidak bisa di isi plusa total kw melebihi batas maxsimum. PELANGGAN (IBU FETRI / 082166190983) MELAPOR KEMBALI TGL 01/02/2023 PUKUL 8.32 WIB. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. CC.54.MARIA_M",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020101188",
                    "waktu_lapor": "01/02/2023 08:10:55",
                    "waktu_response": "01/02/2023 08:18:52",
                    "waktu_recovery": "01/02/2023 08:20:36",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VERA ",
                    "alamat_pelapor": "JL MERPATI 1     RT-11 / RW-2 NO. 399 DS BATOKAN  KEC KASIMAN KAB BOJONEGORO JATIM ",
                    "no_telp_pelapor": "082133977239",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56212297446 TIDAK BISA BELI TOKEN . PELANGGAN HAMPIR MEMENUHI TOP UP TOKEN 720 JN BULAN JAN 23 , SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN SISA 4600 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K5423020101193",
                    "waktu_lapor": "01/02/2023 08:11:07",
                    "waktu_response": "01/02/2023 08:14:03",
                    "waktu_recovery": "01/02/2023 15:00:04",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 24361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATIH",
                    "alamat_pelapor": "JL MANGGA RT.01/11 NO 9 KEL TUGU UTARA KEC KOJA JAKUT ",
                    "no_telp_pelapor": "02124623109",
                    "keterangan_pelapor": "DI PERSIL TSB PTL SERING PADAM (DALAM 1 MINGGU TERAKHIR HAMPIR SETIAP HARI PADAM).\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020101194",
                    "waktu_lapor": "01/02/2023 08:11:22",
                    "waktu_response": "01/02/2023 08:20:29",
                    "waktu_recovery": "01/02/2023 09:11:30",
                    "durasi_response_time": 547,
                    "durasi_recovery_time": 3061,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zenitha Khandi",
                    "alamat_pelapor": "JL RAYA TLOGOMAS No.032 RT.001 RW.01 TLOGOMAS",
                    "no_telp_pelapor": "62817580478",
                    "keterangan_pelapor": "Kenapa tagihan listrik setelah penggantian box naik drastis?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020101201",
                    "waktu_lapor": "01/02/2023 08:11:46",
                    "waktu_response": "01/02/2023 08:51:45",
                    "waktu_recovery": "01/02/2023 14:52:47",
                    "durasi_response_time": 2399,
                    "durasi_recovery_time": 21662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul azis",
                    "alamat_pelapor": "KP KRAMAT No.0 RT.3 RW.6 BABELAN KT",
                    "no_telp_pelapor": "6285771558783",
                    "keterangan_pelapor": "tidak dapat TopUp token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020101202",
                    "waktu_lapor": "01/02/2023 08:11:48",
                    "waktu_response": "01/02/2023 08:16:19",
                    "waktu_recovery": "01/02/2023 10:37:18",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 8459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH HIDAYAT",
                    "alamat_pelapor": "KLP TIGA LR BUNTU",
                    "no_telp_pelapor": "6285342662045",
                    "keterangan_pelapor": "KWH BELUM TERPASANG DI LOKASI.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020101203",
                    "waktu_lapor": "01/02/2023 08:11:49",
                    "waktu_response": "01/02/2023 08:32:55",
                    "waktu_recovery": "01/02/2023 08:37:34",
                    "durasi_response_time": 1266,
                    "durasi_recovery_time": 279,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Virendra saputra",
                    "alamat_pelapor": "Kp kebonhui",
                    "no_telp_pelapor": "6283108623051",
                    "keterangan_pelapor": "saya memasuken no token gagal terus kenapa ya\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101204",
                    "waktu_lapor": "01/02/2023 08:11:54",
                    "waktu_response": "01/02/2023 08:13:53",
                    "waktu_recovery": "01/02/2023 10:10:44",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 7011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Norma Elisa Putri",
                    "alamat_pelapor": "KP TAMAN CIPADUNG IND No.0 RT.000 RW.00 UJUNG BER",
                    "no_telp_pelapor": "6282334003584",
                    "keterangan_pelapor": "selamat pagi min, saya ingin mengadu terkait tagihan listrik saya. kan saya mengontrak rumah, dan posisi sekarang sedang tidak ada di kontrakan, jadi keadaan rumah saya kosong. saya sangat ingat waktu saya pulang saya sudah mencabut semua listrik yang terhubung. tapi kenapa tagihan saya tetap banyak banget ya min?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020101207",
                    "waktu_lapor": "01/02/2023 08:11:59",
                    "waktu_response": "01/02/2023 08:49:40",
                    "waktu_recovery": "01/02/2023 12:52:52",
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 14592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad subastian",
                    "alamat_pelapor": "KP RAWA ATUG No. RT.1 RW.5",
                    "no_telp_pelapor": "6287741639230",
                    "keterangan_pelapor": "kwh meter error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5523020100136",
                    "waktu_lapor": "01/02/2023 08:12:45",
                    "waktu_response": "01/02/2023 08:18:17",
                    "waktu_recovery": "01/02/2023 08:37:22",
                    "durasi_response_time": 332,
                    "durasi_recovery_time": 1145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIANA ",
                    "alamat_pelapor": "JL PERINTIS KEMERDEKAAN KOMP SMP 12 PERDOS NO 8 RT 2 RW 4 KEL TAMALANDREAJAYA  KEC TAMALANDREAJAYA KOTA MAKASAR",
                    "no_telp_pelapor": "895385446700",
                    "keterangan_pelapor": "1 APP PRABAYAR ( TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 33.3  KWH \\nNO TOKEN : 02065958946466227501 & 67498866584523222264",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5123020100196",
                    "waktu_lapor": "01/02/2023 08:12:48",
                    "waktu_response": "01/02/2023 08:16:06",
                    "waktu_recovery": "01/02/2023 10:19:47",
                    "durasi_response_time": 198,
                    "durasi_recovery_time": 7421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "JL RAYA JEMURSARI NO.140  KEL JEMUR WONOSARI KEC WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085334200241",
                    "keterangan_pelapor": "PELANGGAN MINTA INFO PENYEBAB  BANYAK RUMAH PADAM  TGL 01/02/2023 PUKUL  07.40-07.56  /INFO PELANGGAN ADA TRAFO DEKAT BCA JEMURSARI MUNGKIN DARI SANA DIPERBAIKI ATAU SEPERTI APA PELANGGAN MINTA KEPASTIAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020101216",
                    "waktu_lapor": "01/02/2023 08:12:57",
                    "waktu_response": "01/02/2023 08:18:18",
                    "waktu_recovery": "01/02/2023 08:25:43",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 445,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nabila Azzahra",
                    "alamat_pelapor": "dekat jembatan rea. 50 meter setelah jembatan belok kiri...",
                    "no_telp_pelapor": "6285157733162",
                    "keterangan_pelapor": "kabel pln kendor sampai ke tanah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5423020101224",
                    "waktu_lapor": "01/02/2023 08:13:41",
                    "waktu_response": "01/02/2023 08:26:38",
                    "waktu_recovery": "01/02/2023 08:47:04",
                    "durasi_response_time": 777,
                    "durasi_recovery_time": 1226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti komalasari",
                    "alamat_pelapor": "KP MANIRANCAN No.0 RT.001 RW.02 MAJASETRA",
                    "no_telp_pelapor": "6281223869614",
                    "keterangan_pelapor": "listrik padam tidak bisa beli token dari tgl 30 sampai sekarang, sudah coba beli ke konter, alfamart, m banking masih sama selalu gagal mohon periksa kembali. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAJALAYA"
                },
                {
                    "no_laporan": "K5423020101235",
                    "waktu_lapor": "01/02/2023 08:14:54",
                    "waktu_response": "01/02/2023 08:37:18",
                    "waktu_recovery": "01/02/2023 09:07:13",
                    "durasi_response_time": 1344,
                    "durasi_recovery_time": 1795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sigit Yulius",
                    "alamat_pelapor": "JL INDROKILO SELATAN No.0 RT.7 RW.8 LAWANG",
                    "no_telp_pelapor": "6282231181140",
                    "keterangan_pelapor": "Parameter sudah d scan dan uplaod aplikasi tetap di scan oleh petugas lagi dan akhirnya biayanya membengkak, saat scan sendiri perikiraan biaya 170an klau d scan petugas jadi lbh mahal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5423020101238",
                    "waktu_lapor": "01/02/2023 08:15:03",
                    "waktu_response": "01/02/2023 08:17:53",
                    "waktu_recovery": "01/02/2023 09:21:48",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 3835,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dini phr",
                    "alamat_pelapor": "JL MAMPANG PRAPATAN VI No.32 RT.3 RW.2",
                    "no_telp_pelapor": "6285733320069",
                    "keterangan_pelapor": "input token gagal berkali kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020101239",
                    "waktu_lapor": "01/02/2023 08:15:04",
                    "waktu_response": "01/02/2023 08:33:17",
                    "waktu_recovery": "01/02/2023 08:37:41",
                    "durasi_response_time": 1093,
                    "durasi_recovery_time": 264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Virendra saputra",
                    "alamat_pelapor": "kp kebonhui ",
                    "no_telp_pelapor": "6283108623051",
                    "keterangan_pelapor": "saya membeli token listri saya masukkan gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101245",
                    "waktu_lapor": "01/02/2023 08:15:42",
                    "waktu_response": "01/02/2023 08:55:27",
                    "waktu_recovery": "01/02/2023 10:39:51",
                    "durasi_response_time": 2385,
                    "durasi_recovery_time": 6264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAMBANG HERMANTO",
                    "alamat_pelapor": "DS KELAPA PSR.V L.PKM",
                    "no_telp_pelapor": "6281269511119",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan pemakaian.\\ndi tagihkan pemakaian 52 kWh sementara yg tertera di kilometer saya hanya 4 kWh.mohon tindak lanjut ny bapak/ibu PLN yg terhormat.karena tagihan saya tidak sesuai.terimakasih banyak bapak/ibu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020101246",
                    "waktu_lapor": "01/02/2023 08:15:44",
                    "waktu_response": "01/02/2023 08:34:40",
                    "waktu_recovery": "01/02/2023 09:04:15",
                    "durasi_response_time": 1136,
                    "durasi_recovery_time": 1775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikhsanudin",
                    "alamat_pelapor": "JL KP. TERWANA CILIK RT. 02/04 No.",
                    "no_telp_pelapor": "6281318054440",
                    "keterangan_pelapor": " pulsa boros,apakah sudah sesuai standar pemakaian / bagai mana",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020101247",
                    "waktu_lapor": "01/02/2023 08:15:58",
                    "waktu_response": "01/02/2023 08:29:09",
                    "waktu_recovery": "01/02/2023 09:34:01",
                    "durasi_response_time": 791,
                    "durasi_recovery_time": 3892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Good hariyando",
                    "alamat_pelapor": "DN ASEM SUMBER No.0 RT.002 RW.01 SEMANDING",
                    "no_telp_pelapor": "6285854720395",
                    "keterangan_pelapor": "metran mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020101251",
                    "waktu_lapor": "01/02/2023 08:16:28",
                    "waktu_response": "01/02/2023 08:50:44",
                    "waktu_recovery": "01/02/2023 10:12:32",
                    "durasi_response_time": 2056,
                    "durasi_recovery_time": 4908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Rian Syahputra",
                    "alamat_pelapor": "JL PR.MILENIUM ANGGREK No.3 SUNGGAL",
                    "no_telp_pelapor": "6281284381905",
                    "keterangan_pelapor": "tagihan listrik tiba\\\" membengkak\\nsebelumnya bayar cuma 200an - 300rb\\nkenapa tiba\\\" jadi 1,6jt\\n\\nmohon di respon, kenaikan yg sangat tidak wajar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGAL"
                },
                {
                    "no_laporan": "K5423020101260",
                    "waktu_lapor": "01/02/2023 08:17:13",
                    "waktu_response": "01/02/2023 09:03:39",
                    "waktu_recovery": "01/02/2023 09:41:30",
                    "durasi_response_time": 2786,
                    "durasi_recovery_time": 2271,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanag wijaya",
                    "alamat_pelapor": "JL DR .H.SOEKARNO (MER) No.163 RT.4 RW.6 KALIJUDAN",
                    "no_telp_pelapor": "6287852020538",
                    "keterangan_pelapor": "mohon tindak lanjut tambah daya yang saya ajukan mulai tanggal 25 januari sampai saat ini belum ada pemasangan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020101263",
                    "waktu_lapor": "01/02/2023 08:17:23",
                    "waktu_response": "01/02/2023 12:48:12",
                    "waktu_recovery": "01/02/2023 13:01:26",
                    "durasi_response_time": 16249,
                    "durasi_recovery_time": 794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KADEK KARNI",
                    "alamat_pelapor": "DS SUMBER MAKMUR No. RT.11 RW.4",
                    "no_telp_pelapor": "6282331657208",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGGALA"
                },
                {
                    "no_laporan": "K5423020101267",
                    "waktu_lapor": "01/02/2023 08:18:01",
                    "waktu_response": "01/02/2023 08:19:57",
                    "waktu_recovery": "01/02/2023 09:25:10",
                    "durasi_response_time": 116,
                    "durasi_recovery_time": 3913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VANY ",
                    "alamat_pelapor": "JL LEMBANG 2 LAMA RT-1 / RW-8 NO 80 C KEL SUDIMARA BARAT KEC CILEDUG KAB TANGGERANG BANTEN (DEKAT BIDAN NURI / DEVI ) ",
                    "no_telp_pelapor": "0213102416",
                    "keterangan_pelapor": "TGL 31/01/23 PROSES PERGESERAN APP KARENA RENOVASI. TGL 31/01/23 SUDAH DILAKUKAN PEMBAYARAN DENGAN NO REG 5438033009032 NAMUN BELUM ADA KONFIRMASI PERIHAL WAKTU PELAKSANAAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020101270",
                    "waktu_lapor": "01/02/2023 08:18:28",
                    "waktu_response": "01/02/2023 08:23:15",
                    "waktu_recovery": "01/02/2023 09:24:57",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 3702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh Sukron",
                    "alamat_pelapor": "DN GANGSEAN RT 013 RW 03 BUNBARAT No.0 RT.0 RW.0 RUBARU",
                    "no_telp_pelapor": "6287887111112",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020101271",
                    "waktu_lapor": "01/02/2023 08:18:42",
                    "waktu_response": "01/02/2023 08:20:32",
                    "waktu_recovery": "01/02/2023 08:51:09",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RENY TRIANA PRASETYO",
                    "alamat_pelapor": "PERUMAHAN PANORAMA SEPATAN BLOK B2/47 RT 008 / RW 007 KEL. LEBAK WANGI KEC. SEPATAN TIMUR. PANORAMA SEPATAN 2 DEKAT POM BENSIN TANAH MERAH",
                    "no_telp_pelapor": "085234988462",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 19/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 40 DAN PEMBELIAN TGL.19/01/2023 SEBESAR RP.200.000,- DENGAN NO TOKEN 33555367579293791180 YANG BELUM DIINPUT PADA APP LAMA (86013825103). MOHON DAPAT DIKONVERSI KE APP BARU (14461199474).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101275",
                    "waktu_lapor": "01/02/2023 08:18:49",
                    "waktu_response": "01/02/2023 09:05:32",
                    "waktu_recovery": "01/02/2023 09:08:59",
                    "durasi_response_time": 2803,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad syamsul aidi",
                    "alamat_pelapor": "DS TERANTANG DANAU",
                    "no_telp_pelapor": "6282389057707",
                    "keterangan_pelapor": "sudah 1 minggu daya arus listrik turun,lampu kedap kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMPAR"
                },
                {
                    "no_laporan": "K5423020101276",
                    "waktu_lapor": "01/02/2023 08:18:50",
                    "waktu_response": "01/02/2023 08:25:27",
                    "waktu_recovery": "01/02/2023 08:42:21",
                    "durasi_response_time": 397,
                    "durasi_recovery_time": 1014,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NATA NUGRAHA",
                    "alamat_pelapor": "jln. Babakan Lewo kp. pasir pogor rt 02 rw 04 babakansari 43284",
                    "no_telp_pelapor": "6281912155938",
                    "keterangan_pelapor": "32174647704 kenapa masih limit token nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANDE"
                },
                {
                    "no_laporan": "K5423020101279",
                    "waktu_lapor": "01/02/2023 08:19:03",
                    "waktu_response": "01/02/2023 08:21:27",
                    "waktu_recovery": "01/02/2023 08:54:48",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 2001,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vicky Pratama",
                    "alamat_pelapor": "JL SD III No.10 RT.2 RW.8 PD PINANG",
                    "no_telp_pelapor": "6285811251126",
                    "keterangan_pelapor": "tanggal 18 januari ada pihak pln p2tl,, ktnya meteran kita kena pelanggaran mcb,, padahal segel pln utuh dan kita pun tidak merasa menggantinya,, kita datangin ke pln bulungan & bayar denda,, tapi sampai sekarang belum ada pergantian mcb dari pihak pln, dijanjikan 2 hari kerja setelah pembayaran, mbc di pasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101283",
                    "waktu_lapor": "01/02/2023 08:19:41",
                    "waktu_response": "01/02/2023 08:33:38",
                    "waktu_recovery": "01/02/2023 08:37:47",
                    "durasi_response_time": 837,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rita rosita",
                    "alamat_pelapor": "pameceulan ",
                    "no_telp_pelapor": "6285765880917",
                    "keterangan_pelapor": "selalu gagal memasukan no token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101286",
                    "waktu_lapor": "01/02/2023 08:20:03",
                    "waktu_response": "01/02/2023 08:23:15",
                    "waktu_recovery": "01/02/2023 19:56:59",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 41624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khaerul Amri",
                    "alamat_pelapor": "JL P SINGKEP No.0 RT.0",
                    "no_telp_pelapor": "6282285464465",
                    "keterangan_pelapor": "terminal kebakar lanjut gamet, amri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020101290",
                    "waktu_lapor": "01/02/2023 08:20:24",
                    "waktu_response": "01/02/2023 08:37:42",
                    "waktu_recovery": "01/02/2023 09:09:01",
                    "durasi_response_time": 1038,
                    "durasi_recovery_time": 1879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR AENI ",
                    "alamat_pelapor": "JL KP JATIRAWA RT 01/06 NO 111 DS SERANG KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID ATTAKWA ",
                    "no_telp_pelapor": "6281586573315",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 01/02/23 PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA P2APST TERDAPAT BLOCKING PEMBELIAN TOKEN NAMUN STATUS PADA AP2T ANGSURAN DIBATALKAN. SISA 3.89 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100046",
                    "waktu_lapor": "01/02/2023 08:20:28",
                    "waktu_response": "01/02/2023 08:45:55",
                    "waktu_recovery": "01/02/2023 08:51:51",
                    "durasi_response_time": 1527,
                    "durasi_recovery_time": 356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL STASIUN KA RAILINK NO 1  RT-- / RW-- KEL GG BUNTU KEC MEDAN TIMUR KOTA MEDAN SUMUT ACUAN: SETEMPAT STASIUN KA",
                    "no_telp_pelapor": "081376133232",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENANGANAN. PELANGGAN DENGAN NOMOR ID METER : 14439398737 TELAH MELAKUKAN PEMBELIAN TOKEN 56425525562184344267. NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 34.26 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101295",
                    "waktu_lapor": "01/02/2023 08:20:58",
                    "waktu_response": "01/02/2023 10:52:37",
                    "waktu_recovery": "01/02/2023 11:04:22",
                    "durasi_response_time": 9099,
                    "durasi_recovery_time": 705,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR",
                    "alamat_pelapor": "JL PAKU GG KOSEN NO 3B RT -/- KEL TANAH ENAM RATUS KEC MEDAN MARELAN KOTA MEDAN (DEKAT TOWER AIR)",
                    "no_telp_pelapor": "08116232255",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  130.36 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020101300",
                    "waktu_lapor": "01/02/2023 08:21:43",
                    "waktu_response": "01/02/2023 08:33:34",
                    "waktu_recovery": "01/02/2023 08:35:44",
                    "durasi_response_time": 711,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR AINI DEWI",
                    "alamat_pelapor": "JL PERM GMD BLOK C-05 No.2 RT.01 RW.01 KUALUH SEL",
                    "no_telp_pelapor": "6282165058480",
                    "keterangan_pelapor": "rumah kosong sudah 2 bulan tapi kok biaya listrik sampai 400 ribu yaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AEK KANOPAN"
                },
                {
                    "no_laporan": "K5423020101304",
                    "waktu_lapor": "01/02/2023 08:22:04",
                    "waktu_response": "01/02/2023 08:33:54",
                    "waktu_recovery": "01/02/2023 08:59:52",
                    "durasi_response_time": 710,
                    "durasi_recovery_time": 1558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "risal",
                    "alamat_pelapor": "Jl. Soraja Rubae",
                    "no_telp_pelapor": "6281355999899",
                    "keterangan_pelapor": "tegaang turun ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWITTO"
                },
                {
                    "no_laporan": "K5423020101307",
                    "waktu_lapor": "01/02/2023 08:22:42",
                    "waktu_response": "01/02/2023 08:26:07",
                    "waktu_recovery": "01/02/2023 08:28:19",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "erna Widiastuti",
                    "alamat_pelapor": "JL KEBON JERUK No.250 RT.003 RW.20 RNCBENTANG",
                    "no_telp_pelapor": "6281322160255",
                    "keterangan_pelapor": "Tolong d cek meteran Soalnya bayar tiap bulan selalu besar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5323020100110",
                    "waktu_lapor": "01/02/2023 08:22:57",
                    "waktu_response": "01/02/2023 08:27:42",
                    "waktu_recovery": "01/02/2023 08:35:10",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PANJI",
                    "alamat_pelapor": "JL KP PAKAR UTARA  RT-001 / RW-08 NO  BLOK SUKAMULYA DS CIBIRUAL KEC CIMENYAN KAB BANDUNG / DEKAT LAPANG DIATAS TAMAN TAHURA ",
                    "no_telp_pelapor": "0224217108",
                    "keterangan_pelapor": "UBAH NAMA 32108474480 (DEWI LAILANI MENJADI (MOHAMMAD EDO RAISA DGN NIK KTP 6471051004840007. PELANGGAN SEBAGAI YANG DIKUASAKAN.          ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101310",
                    "waktu_lapor": "01/02/2023 08:23:01",
                    "waktu_response": "01/02/2023 08:24:15",
                    "waktu_recovery": "01/02/2023 08:27:38",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. ZULPANI",
                    "alamat_pelapor": "Jalan Tanpa Nama",
                    "no_telp_pelapor": "6287865468852",
                    "keterangan_pelapor": "kWh meter saya tidak bisa di belikan pulsa, tolong Gimana solusinya, sekian dan terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020101312",
                    "waktu_lapor": "01/02/2023 08:23:13",
                    "waktu_response": "01/02/2023 09:13:17",
                    "waktu_recovery": "01/02/2023 09:17:53",
                    "durasi_response_time": 3004,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lilis Suryani",
                    "alamat_pelapor": "DS TANJUNG BERINGIN KAYU AGUNG",
                    "no_telp_pelapor": "6281632272947",
                    "keterangan_pelapor": "Tidak bisa membeli token dengan keterangan KWH sudah melebihi batas maksimum padahal ini sudah tanggal 1",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAYU AGUNG"
                },
                {
                    "no_laporan": "K5423020101322",
                    "waktu_lapor": "01/02/2023 08:24:57",
                    "waktu_response": "01/02/2023 09:38:32",
                    "waktu_recovery": "01/02/2023 10:15:38",
                    "durasi_response_time": 4415,
                    "durasi_recovery_time": 2226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karolisa",
                    "alamat_pelapor": "JL SEMATANG RAYA LEBONG GAJ",
                    "no_telp_pelapor": "6285928112441",
                    "keterangan_pelapor": "penggeseran kwh atau kabel dikarenakan pembangunan teras rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020101324",
                    "waktu_lapor": "01/02/2023 08:25:16",
                    "waktu_response": "01/02/2023 08:28:21",
                    "waktu_recovery": "01/02/2023 08:35:21",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aman",
                    "alamat_pelapor": "KK BOGOR ASRI AB1 No.0 RT.000 RW.00 CIBINONG",
                    "no_telp_pelapor": "6289670021801",
                    "keterangan_pelapor": "mhon maaf kepada pihak PLN Bogor timur\\ntolong segera di pasang untuk pergantian kWh meter atas nama SMA NEGRI 3 CIBINONG\\nKARNA PIHAK SEKOLAH INGIN SECEPATNYA DI GANTI .\\n\\nTOLONG SECEPATNYA\\n\\nTERIMA KASIH ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101328",
                    "waktu_lapor": "01/02/2023 08:25:55",
                    "waktu_response": "01/02/2023 08:29:26",
                    "waktu_recovery": "01/02/2023 09:44:40",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 4514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "oyoun network",
                    "alamat_pelapor": "Jln raya balesari Rt 03 Rw 04 desa kec. Ngajum",
                    "no_telp_pelapor": "6281937966310",
                    "keterangan_pelapor": "waktu pengisian ulang token menunjukkan limit kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020101331",
                    "waktu_lapor": "01/02/2023 08:26:03",
                    "waktu_response": "01/02/2023 08:43:55",
                    "waktu_recovery": "01/02/2023 08:49:14",
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NICODEMUS AGUS BUDIARTO",
                    "alamat_pelapor": "JLN DOGOL II NO 5 RT02/RW03 KEL KUKUSAN KEC BEJI KOTA DEPOK JABAR. ACUAN DEKAT MESJID AL HIKAM KUKUSAN",
                    "no_telp_pelapor": "02154371845",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PROSES PINDAH JTR DIKARENAKAN SETEMPAT RENOVASI RUMAH. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423012102090 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020101342",
                    "waktu_lapor": "01/02/2023 08:27:01",
                    "waktu_response": "01/02/2023 08:31:31",
                    "waktu_recovery": "01/02/2023 08:44:59",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 808,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H DANI",
                    "alamat_pelapor": "JL MUSOLAH.AL.HIDAYAH RT-2 / RW-3 NO.30 KEL JAKA MULYA KEC BEKASI SELATAN KOTA BEKASI. ACUAN : RS ADAM THOLIB",
                    "no_telp_pelapor": "6281413594030",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN DENGAN NO ID METER 14046783362 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PADA DATA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 33.36 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101346",
                    "waktu_lapor": "01/02/2023 08:27:32",
                    "waktu_response": "01/02/2023 09:02:47",
                    "waktu_recovery": "01/02/2023 10:42:15",
                    "durasi_response_time": 2115,
                    "durasi_recovery_time": 5968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendrik Gaduh Prabasaka",
                    "alamat_pelapor": "DN MRANGGEN No.0 RT.4 RW.22",
                    "no_telp_pelapor": "6281585988886",
                    "keterangan_pelapor": "saya minta refund dana karena pengajuan tambah daya listrik rumah saya tidak diproses segera. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020101356",
                    "waktu_lapor": "01/02/2023 08:28:37",
                    "waktu_response": "01/02/2023 08:38:57",
                    "waktu_recovery": "01/02/2023 09:41:14",
                    "durasi_response_time": 620,
                    "durasi_recovery_time": 3737,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mardi samsudin",
                    "alamat_pelapor": "Jl. Desa Pasirtanjung No.30",
                    "no_telp_pelapor": "628567940783",
                    "keterangan_pelapor": "listrik bocor, pemakaian standar gak cukup 300k/bulan\\nmohon di bantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101357",
                    "waktu_lapor": "01/02/2023 08:28:50",
                    "waktu_response": "01/02/2023 08:39:56",
                    "waktu_recovery": "01/02/2023 09:09:47",
                    "durasi_response_time": 666,
                    "durasi_recovery_time": 1791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUTRISNA",
                    "alamat_pelapor": "KP LEUWEUNG MALANG No.0 RT.3 RW.1 SUKA RESMI",
                    "no_telp_pelapor": "6287883715590",
                    "keterangan_pelapor": "kWh padam mohon segera\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101359",
                    "waktu_lapor": "01/02/2023 08:29:16",
                    "waktu_response": "01/02/2023 08:40:03",
                    "waktu_recovery": "01/02/2023 08:43:58",
                    "durasi_response_time": 647,
                    "durasi_recovery_time": 235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "marliana",
                    "alamat_pelapor": "jln trans sulawesi",
                    "no_telp_pelapor": "6282259063536",
                    "keterangan_pelapor": "gagal pengisian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKIR"
                },
                {
                    "no_laporan": "K5423020101366",
                    "waktu_lapor": "01/02/2023 08:30:02",
                    "waktu_response": "01/02/2023 08:37:59",
                    "waktu_recovery": "01/02/2023 09:36:44",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 3525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ITO HERMANTO",
                    "alamat_pelapor": "JL SAIL No. RT.3 RW.4 INDUSTRI T",
                    "no_telp_pelapor": "6285265572128",
                    "keterangan_pelapor": "Kabel kecil mengaliri listrik untuk 10 rumah sejauh lebih dari 200 meter. Hal ini mengakibatkan kabel gampang panas dan listrik yang sampai ke rumah menjadi tidak stabil dan daya nya rendah. Mohon diganti dengan kabel yang lebih besar.\\n\\nBerikut dokumentasi keadaan kabel kecilnya : \\nhttp://tiny.cc/kabelkecil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020101369",
                    "waktu_lapor": "01/02/2023 08:31:11",
                    "waktu_response": "01/02/2023 08:40:03",
                    "waktu_recovery": "01/02/2023 09:09:55",
                    "durasi_response_time": 532,
                    "durasi_recovery_time": 1792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA ULFA",
                    "alamat_pelapor": "KP TEGAL DANAS RT 2/5 NO.75 KEL HEGARMUKTI KEC CIKARANG PUSAT KAB BEKASI, DEKAT PASAR TEGAL DANAS",
                    "no_telp_pelapor": "+6285771570260",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN ADA BLOCKING PEMBELIAN. STATUS PADA AP2T NO. REG DIBATALKAN. PTL TIDAK PADAM. SISA 112 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101370",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_response": "01/02/2023 10:35:40",
                    "waktu_recovery": "01/02/2023 14:20:40",
                    "durasi_response_time": 7449,
                    "durasi_recovery_time": 13500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Renot",
                    "alamat_pelapor": "DS ADI REJO ADI REJO",
                    "no_telp_pelapor": "62895371991055",
                    "keterangan_pelapor": "Lapor om. Ada oknum petuga PLN tukang foto KWH meter di tempat saya yang menyarankan orang tua saya untuk menitipkan pembayaran listrik pasca bayar kepada dia. Karena orang tua saya sudah tua dan tidak paham modus seperti ini, akhirnya orang tua saya percaya kepada petugas tersebut karena sudah kenal lama sebagai tukang foto kwh meter resmi, uang pun diberikan atas dasar kepercayaan tersebut. Namun setelah uang diberikan, uang tidak disetorkan/dibayarkan sesuai janjinya yang katanya maksimal tgl 20 sudah di bayarkan. Akhirnya sampai sekarang muncul tagihan baru dan tagihan lama yanh dititipkan belum dibayarkan. Ada foto bukti berupa tanda bayar lunas yang dituliskan oleh oknum tersebut di kertas tagihan listrik yang dibagikan, tetangga saya pun bisa menjadj saksinya karena menukarkan uang dengan tetangga saya.\\nTolong nasehati oknum tukang foto kwh meter di desa adirejo, curup, rejang lebong untuk tidak lagi memaksa orang menititpkan pembayaran listrik kepada dia.\\nTolong jangan dipecat, saya sebenarnya tidak tega, tapi daripada banyak calon korban, tolong dinasehati agar tidak melakukan modus seperti ini. Nasehati juga untuk membayarkan tagihan listrik yang sudah dititipkan orang tua saya secepatnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CURUP"
                },
                {
                    "no_laporan": "K5423020101371",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_response": "01/02/2023 08:40:10",
                    "waktu_recovery": "01/02/2023 09:10:43",
                    "durasi_response_time": 519,
                    "durasi_recovery_time": 1833,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji suhendro",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai penggunaan ,bulan lalu 7832 bulan sekarang 7938",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101372",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_response": "01/02/2023 08:41:36",
                    "waktu_recovery": "01/02/2023 10:46:24",
                    "durasi_response_time": 605,
                    "durasi_recovery_time": 7488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwan panundju",
                    "alamat_pelapor": "Jl.manggarupi Perumahan Sabrina Rengency B16",
                    "no_telp_pelapor": "6285399686168",
                    "keterangan_pelapor": "geser meter ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020101385",
                    "waktu_lapor": "01/02/2023 08:32:22",
                    "waktu_response": "01/02/2023 08:43:33",
                    "waktu_recovery": "01/02/2023 11:50:49",
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 11236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tinus Agung Nugroho",
                    "alamat_pelapor": "JL HOS COKROAMINOTO RT.0 RW.0 TEGALREJO",
                    "no_telp_pelapor": "6281575366327",
                    "keterangan_pelapor": "mau mengajuan perpindah kwh meter dari luar..kedalam bangunann",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020101386",
                    "waktu_lapor": "01/02/2023 08:32:23",
                    "waktu_response": "01/02/2023 08:34:22",
                    "waktu_recovery": "01/02/2023 08:51:33",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sitti saimah",
                    "alamat_pelapor": "JL POROS MALINO DKT KTR DESA No.0",
                    "no_telp_pelapor": "6281340883375",
                    "keterangan_pelapor": "mau geser meter mohon dibantu didaftarkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINO"
                },
                {
                    "no_laporan": "K5423020101390",
                    "waktu_lapor": "01/02/2023 08:32:51",
                    "waktu_response": "01/02/2023 08:36:13",
                    "waktu_recovery": "01/02/2023 08:44:12",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gunti",
                    "alamat_pelapor": "jalan pohon kelapa rumah paling ujung.. setelah jembatan kecil.. ",
                    "no_telp_pelapor": "6281255534414",
                    "keterangan_pelapor": "nomor token yang diisi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020101398",
                    "waktu_lapor": "01/02/2023 08:33:34",
                    "waktu_response": "01/02/2023 08:41:30",
                    "waktu_recovery": "01/02/2023 08:44:41",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devi ratnasari",
                    "alamat_pelapor": "DN BUNUT No.0 RT.1 RW.1 GADING",
                    "no_telp_pelapor": "6287781817757",
                    "keterangan_pelapor": "gagal terus saat isi kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101405",
                    "waktu_lapor": "01/02/2023 08:34:09",
                    "waktu_response": "01/02/2023 08:40:31",
                    "waktu_recovery": "01/02/2023 09:14:29",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 2038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "darmadi",
                    "alamat_pelapor": "perum cibarusah jaya blok D6 no 9",
                    "no_telp_pelapor": "6281291304405",
                    "keterangan_pelapor": "tombol angka utk memasukkan token error, tdk bs digunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101411",
                    "waktu_lapor": "01/02/2023 08:34:35",
                    "waktu_response": "01/02/2023 08:37:49",
                    "waktu_recovery": "01/02/2023 10:41:28",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 7419,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020101414",
                    "waktu_lapor": "01/02/2023 08:34:51",
                    "waktu_response": "01/02/2023 08:35:11",
                    "waktu_recovery": "01/02/2023 08:54:14",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 1143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL SIROJUL MUNIR, KP TARI KOLOT     RT-2 / RW-6, KEL NANGELER MEKAR, KEC CIBINONG, KAB BOGOR, PROV JAWA BARAT. ACUAN DEKAT DENGAN INDOMARET ",
                    "no_telp_pelapor": "6285655583500",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 03/01/23 PEMBAYARAN BIAYA PROSES PB ( B2T/10.600 VA ) DENGAN NO REG 5382112142071 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5223012400382 , K5323011800253 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN MENGINGINKAN DIHUBUNGI OLEH PETUGAS TERKAIT KEPASTIAN PROSES TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101419",
                    "waktu_lapor": "01/02/2023 08:35:11",
                    "waktu_response": "01/02/2023 08:52:23",
                    "waktu_recovery": "01/02/2023 10:21:54",
                    "durasi_response_time": 1032,
                    "durasi_recovery_time": 5371,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jhoni",
                    "alamat_pelapor": "JL LASKAR MARIK PAGAR ALAM",
                    "no_telp_pelapor": "6285969088221",
                    "keterangan_pelapor": "cek kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101420",
                    "waktu_lapor": "01/02/2023 08:35:17",
                    "waktu_response": "01/02/2023 08:39:56",
                    "waktu_recovery": "01/02/2023 09:07:13",
                    "durasi_response_time": 279,
                    "durasi_recovery_time": 1637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuralim Rusten",
                    "alamat_pelapor": "Jl. Rajawali No.48",
                    "no_telp_pelapor": "6285299965038",
                    "keterangan_pelapor": "lampu dalam Rumah sering Redup2 2 tetangga lain nya ikut merasakan .lampu dirmhnya redup2 jga .mungkin penyebab nya Kabel SR nya 1 penyulang ..mungkin ada gangguan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020101424",
                    "waktu_lapor": "01/02/2023 08:35:48",
                    "waktu_response": "01/02/2023 08:38:03",
                    "waktu_recovery": "01/02/2023 09:11:15",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 1992,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nyoman Duarsana",
                    "alamat_pelapor": "Jl. Pantai Cemongkak, Pecatu, Kec. Kuta Sel., Kabupaten Badung, Bali 80361",
                    "no_telp_pelapor": "6281933101580",
                    "keterangan_pelapor": "mohon segera pemasangan KWH meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5323020100121",
                    "waktu_lapor": "01/02/2023 08:35:54",
                    "waktu_response": "01/02/2023 08:37:55",
                    "waktu_recovery": "01/02/2023 09:00:41",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 1366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO SUTRISNO ",
                    "alamat_pelapor": "JL VILLA RANDU KAV SURYA NO 10 RT 4 RW 8 KEL KEDUNG JAYA KEC TANAH SAREAL KOTA BOGOR",
                    "no_telp_pelapor": "6285692859292",
                    "keterangan_pelapor": "TGL 9/12/2023 PENANGANAN GANGGUAN APP PRABAYAR OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN DIBERIKAN SURAT BERITA ACARA . MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86067153469.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020101427",
                    "waktu_lapor": "01/02/2023 08:36:01",
                    "waktu_response": "01/02/2023 08:37:35",
                    "waktu_recovery": "01/02/2023 09:11:25",
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 2030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sintya dewi",
                    "alamat_pelapor": "Jl. Pantai Balangan No.9",
                    "no_telp_pelapor": "6285798335407",
                    "keterangan_pelapor": "untuk kwh pasang baru atas nama i wayan mustika lokasi JL pantai balangan daya 10600 kenapa kwhnya blm dipasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101429",
                    "waktu_lapor": "01/02/2023 08:36:17",
                    "waktu_response": "01/02/2023 08:48:40",
                    "waktu_recovery": "01/02/2023 09:10:16",
                    "durasi_response_time": 743,
                    "durasi_recovery_time": 1296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohammad Ali Ridho",
                    "alamat_pelapor": "DS DRANCANG No. RT.3 RW.2 MENGANTI",
                    "no_telp_pelapor": "6281234891636",
                    "keterangan_pelapor": "meteran periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020101438",
                    "waktu_lapor": "01/02/2023 08:36:48",
                    "waktu_response": "01/02/2023 08:39:16",
                    "waktu_recovery": "01/02/2023 09:48:15",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 4139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR AINI DEWI",
                    "alamat_pelapor": "JL PERM GMD BLOK C-05 No.2 RT.01 RW.01 KUALUH SEL",
                    "no_telp_pelapor": "6282165058480",
                    "keterangan_pelapor": "rumah kosong sudah 2 bulan tapi kok biaya listrik sampai 400 ribu yaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AEK KANOPAN"
                },
                {
                    "no_laporan": "K5423020101443",
                    "waktu_lapor": "01/02/2023 08:37:34",
                    "waktu_response": "01/02/2023 08:53:21",
                    "waktu_recovery": "01/02/2023 11:02:36",
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 7755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL MASTAM RAYA KP CIBODAS KECIL  RT-04 RW-03 NO.0 KEL CIMONE KEC KARAWACI KOTA TANGERANG ",
                    "no_telp_pelapor": "082299096014",
                    "keterangan_pelapor": "MOHON UNTUK PENGECEKAN APP KARENA DIRAGUKAN FUNGSINYA (KWH TIDAK BERKURANG)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101444",
                    "waktu_lapor": "01/02/2023 08:37:35",
                    "waktu_response": "01/02/2023 08:41:40",
                    "waktu_recovery": "01/02/2023 08:44:58",
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dikin Reddevils",
                    "alamat_pelapor": "dusun krajan",
                    "no_telp_pelapor": "6285377360004",
                    "keterangan_pelapor": "pembelian token di gerai atau di pln mobile selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101449",
                    "waktu_lapor": "01/02/2023 08:38:27",
                    "waktu_response": "01/02/2023 09:06:51",
                    "waktu_recovery": "01/02/2023 09:19:08",
                    "durasi_response_time": 1704,
                    "durasi_recovery_time": 737,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yosso Septiyahadi",
                    "alamat_pelapor": "Jl. Kapten Jamhur No.88",
                    "no_telp_pelapor": "6282240289385",
                    "keterangan_pelapor": "Saat akan isi token ada tulisan periksa, no meter 86079247457 a. n Husen, terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020101453",
                    "waktu_lapor": "01/02/2023 08:38:49",
                    "waktu_response": "01/02/2023 09:10:21",
                    "waktu_recovery": "01/02/2023 09:23:55",
                    "durasi_response_time": 1892,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYANTO ",
                    "alamat_pelapor": "JL LAYAR PERMAI I NO15A RT 10 RW 7 KEL KAPUK MUARA KEC PENJARINGAN JAKUT ACUAN DEKAT RS PIK ",
                    "no_telp_pelapor": "081808384854",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56701410237 MEMBELI TOKEN SEBESAR RP. 500.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH. PTL TIDAK PADAM. SISA 37 KWH. NO TOKEN 14389617308562054462",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020101455",
                    "waktu_lapor": "01/02/2023 08:39:05",
                    "waktu_response": "01/02/2023 08:43:07",
                    "waktu_recovery": "01/02/2023 12:19:37",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 12990,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rendi",
                    "alamat_pelapor": "kp.jogjogan RT 002 RW 008",
                    "no_telp_pelapor": "6285793362708",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,di aplikasi pembelian tertulis gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020101460",
                    "waktu_lapor": "01/02/2023 08:39:37",
                    "waktu_response": "01/02/2023 08:40:30",
                    "waktu_recovery": "01/02/2023 09:24:32",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 2642,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suheri",
                    "alamat_pelapor": "KP PICUNG RT 05/05 No. RT.5 RW.5 PASAR KEMI",
                    "no_telp_pelapor": "6285216305607",
                    "keterangan_pelapor": "maaf admin kenapa kwh prabayar nya tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101462",
                    "waktu_lapor": "01/02/2023 08:40:02",
                    "waktu_response": "01/02/2023 08:45:23",
                    "waktu_recovery": "01/02/2023 08:48:47",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Somantri",
                    "alamat_pelapor": "KP CIBUNTU No.0 RT.002 RW.04 CIBITUNG",
                    "no_telp_pelapor": "6281280595909",
                    "keterangan_pelapor": "pada saat pembelian token di struknya masih tarip R1/1300",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101464",
                    "waktu_lapor": "01/02/2023 08:40:05",
                    "waktu_response": "01/02/2023 12:37:24",
                    "waktu_recovery": "01/02/2023 13:44:23",
                    "durasi_response_time": 14239,
                    "durasi_recovery_time": 4019,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanang Darmawan",
                    "alamat_pelapor": "JL JALAN KELUARGA NO 63 LK 20 TJ MULAI HILI No.",
                    "no_telp_pelapor": "6285359752118",
                    "keterangan_pelapor": "selagi kwh meter saya blm terpasang, setiap hari akan saya buat pengaduan. dan apabila hari ini, kwh meter blm dipasang, tepat 16.00 saya akan viralkan di sosmed sampai ke kemen bumn terkait hal ini. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020101465",
                    "waktu_lapor": "01/02/2023 08:40:13",
                    "waktu_response": "01/02/2023 14:44:39",
                    "waktu_recovery": "01/02/2023 18:25:26",
                    "durasi_response_time": 21866,
                    "durasi_recovery_time": 13247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TRIYA",
                    "alamat_pelapor": "JL PERUMAHAN TUKUM INDAH BARU BLOK C10/11 No.",
                    "no_telp_pelapor": "6285232170805",
                    "keterangan_pelapor": "saya ingin mengajukan permohonan geser meter, apakah bisa segera dilayani? prosedur apa yang harus saya lakukan? tolong konfirmasinya. tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5423020101472",
                    "waktu_lapor": "01/02/2023 08:40:55",
                    "waktu_response": "01/02/2023 08:52:30",
                    "waktu_recovery": "01/02/2023 10:21:47",
                    "durasi_response_time": 695,
                    "durasi_recovery_time": 5357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsudin",
                    "alamat_pelapor": "JL MAYOR RUSLAN PAGAR ALAM",
                    "no_telp_pelapor": "6285808090711",
                    "keterangan_pelapor": "mohon geser kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101478",
                    "waktu_lapor": "01/02/2023 08:41:12",
                    "waktu_response": "01/02/2023 09:03:17",
                    "waktu_recovery": "01/02/2023 12:55:53",
                    "durasi_response_time": 1325,
                    "durasi_recovery_time": 13956,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL",
                    "alamat_pelapor": "JL  KI MEROGAN  - - RT-13 / RW--",
                    "no_telp_pelapor": "085838216114",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT. PELANGGAN TERKENA BLOCKING TOKEN KARENA KOMPENSASI UJL, NAMUN YBS BERKEBERATAN DIKARENAKAN SEBELUMNYA APP PASKABAYAR DILOKASI DILAKUKAN PENCABUTAN OLEH PETUGAS KARENA ADANYA KETERLAMBATAN TAGIHAN REKENING DAN DILAKUKAN MIGRASI MENJADI PRABAYAR. YBS TETAP MENGINGINKAN TERPASANG APP PASKABAYAR DILOKASI.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020101491",
                    "waktu_lapor": "01/02/2023 08:42:38",
                    "waktu_response": "01/02/2023 08:46:08",
                    "waktu_recovery": "01/02/2023 08:49:27",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sriwahyuni",
                    "alamat_pelapor": "DN SEGELENG No.1 RT.1 RW.1 SAKRA",
                    "no_telp_pelapor": "6281939623568",
                    "keterangan_pelapor": "isi token gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101493",
                    "waktu_lapor": "01/02/2023 08:42:41",
                    "waktu_response": "01/02/2023 08:46:21",
                    "waktu_recovery": "01/02/2023 09:12:47",
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 1586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Qonita",
                    "alamat_pelapor": "DS DUKUN ANYAR No. RT.003 RW.01 DUKUN",
                    "no_telp_pelapor": "6283122841846",
                    "keterangan_pelapor": "Selamat pagi bapak/ibu yth, apakah bisa Listrik kami diganti R1 saja biar dapat subsidi , karena kami sangat keberatan dengan tagihan Listrik setiap bulannya. \\nterimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDAYU"
                },
                {
                    "no_laporan": "K5423020101499",
                    "waktu_lapor": "01/02/2023 08:43:40",
                    "waktu_response": "01/02/2023 09:35:02",
                    "waktu_recovery": "01/02/2023 09:41:23",
                    "durasi_response_time": 3082,
                    "durasi_recovery_time": 381,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmatullah Hidayathi",
                    "alamat_pelapor": "DS KARANG BATA UTARA RT. RW. KR BATA U",
                    "no_telp_pelapor": "6281803641040",
                    "keterangan_pelapor": "Token tidak bisa diinputkan ke kwh meter / selalu direjek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5223020100339",
                    "waktu_lapor": "01/02/2023 08:43:44",
                    "waktu_response": "01/02/2023 08:55:20",
                    "waktu_recovery": "01/02/2023 11:05:03",
                    "durasi_response_time": 696,
                    "durasi_recovery_time": 7783,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAMHARI ",
                    "alamat_pelapor": "JL PALEM MANIS KAMPUNG GANDASARI NO 03 RT 01 RW 07 KEL GANDASARI KEC JATIUWUNG KAB TANGERANG BANTEN ACUAN DEKAT DNGAN SBELAH MENARA TELKOM ",
                    "no_telp_pelapor": "082124044441",
                    "keterangan_pelapor": "PELANGGAN NO METER 32020329309 TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA PULSA 37 KWH ,  PTL MENYALA, INFO PELANGGAN  TIDAK ADA PEMBARUAN DI KWH METER, NO TOKEN 0375 9184 3583 6070",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101508",
                    "waktu_lapor": "01/02/2023 08:44:29",
                    "waktu_response": "01/02/2023 09:10:21",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "durasi_response_time": 1552,
                    "durasi_recovery_time": 3606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DESI ALFIANITA PUTRI",
                    "alamat_pelapor": "PR GRY BARUNGU A No.18 RT. RW. NGARES",
                    "no_telp_pelapor": "6282332233225",
                    "keterangan_pelapor": "selamat pagi ...apa tidak salah tagihan saya segitu..bulan2 sebelumnya2 tagihan saya dibawah 200 rb ini saya kok hampir 200% selisihnya.. mohon dicek kembali ..ino saya foto kondisi kwh saya saat ini..mohon dicek kembali.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020101511",
                    "waktu_lapor": "01/02/2023 08:44:56",
                    "waktu_response": "01/02/2023 10:02:19",
                    "waktu_recovery": "01/02/2023 10:28:20",
                    "durasi_response_time": 4643,
                    "durasi_recovery_time": 1561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Aditya",
                    "alamat_pelapor": "DN PENJOLAN No. RT.2 RW.1 KARANGBEND",
                    "no_telp_pelapor": "6285157783034",
                    "keterangan_pelapor": "Pembelian token listrik baik offline maupun online di PLN Mobile selalu gagal/tidak berhasil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020101517",
                    "waktu_lapor": "01/02/2023 08:45:18",
                    "waktu_response": "01/02/2023 09:43:12",
                    "waktu_recovery": "01/02/2023 10:41:51",
                    "durasi_response_time": 3474,
                    "durasi_recovery_time": 3519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FITRIANI S.PD",
                    "alamat_pelapor": "jl.poros kostrad kariango",
                    "no_telp_pelapor": "6282393382868",
                    "keterangan_pelapor": "biaya penerbitan SLO dan NIDI yang sedikit mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020101518",
                    "waktu_lapor": "01/02/2023 08:45:25",
                    "waktu_response": "01/02/2023 08:47:46",
                    "waktu_recovery": "01/02/2023 08:54:23",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 397,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "Jl. Tanah Baru Raya Blok Bale No.41",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "isi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5323020100133",
                    "waktu_lapor": "01/02/2023 08:45:53",
                    "waktu_response": "01/02/2023 08:59:33",
                    "waktu_recovery": "01/02/2023 09:02:31",
                    "durasi_response_time": 820,
                    "durasi_recovery_time": 178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHIDAYAH",
                    "alamat_pelapor": "JL ARTERI NO 0 RT-1 / RW-3 DS KEBONADEM KEC BRANGSONG KAB KENDAL/SETEMPAT RM RAMAYANA SATE",
                    "no_telp_pelapor": "082328893830",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43 (SILAHKAN KIRIM DIL PREPAID KE P2APST) NO TOKEN 41438551193750694457. KONDISI PTL MENYALA. SISA STROOM TIDAK MENGETAHUI NO METER 46002948613",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENDAL"
                },
                {
                    "no_laporan": "K5423020101524",
                    "waktu_lapor": "01/02/2023 08:45:57",
                    "waktu_response": "01/02/2023 08:56:05",
                    "waktu_recovery": "01/02/2023 10:21:42",
                    "durasi_response_time": 608,
                    "durasi_recovery_time": 5137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roni yahya",
                    "alamat_pelapor": "DS BERINGIN SAKTI PAGAR ALAM",
                    "no_telp_pelapor": "6285859550551",
                    "keterangan_pelapor": "cek kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101529",
                    "waktu_lapor": "01/02/2023 08:46:40",
                    "waktu_response": "01/02/2023 08:48:30",
                    "waktu_recovery": "01/02/2023 09:15:01",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1591,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "LOKASI : PERUM ANGSANA ASRI BLOK A NO 5 JL ANGSANA 1 KEL PAMULANG TIMUR KEC PAMULANG TANGSEL, DEPAN SMP 21 PAMULANG ",
                    "no_telp_pelapor": "081280996533",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP DIKARENAKAN SETEMPAT DALAM RENOVASI, PEMOHON SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101530",
                    "waktu_lapor": "01/02/2023 08:46:37",
                    "waktu_response": "01/02/2023 08:52:31",
                    "waktu_recovery": "01/02/2023 09:45:32",
                    "durasi_response_time": 354,
                    "durasi_recovery_time": 3181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agus mansur irawan",
                    "alamat_pelapor": "DS SEDAYULAWAS No.0 RT.2 RW.2 BRONDONG",
                    "no_telp_pelapor": "6285232132266",
                    "keterangan_pelapor": "kwh meter blm terpasang, tapi laporannya sudah menyala... mohon tindak lanjut  ini no laporan: G5523020100170",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BRONDONG"
                },
                {
                    "no_laporan": "K5423020101534",
                    "waktu_lapor": "01/02/2023 08:46:48",
                    "waktu_response": "01/02/2023 08:56:40",
                    "waktu_recovery": "01/02/2023 10:22:02",
                    "durasi_response_time": 592,
                    "durasi_recovery_time": 5122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhalisa",
                    "alamat_pelapor": "JL ANTARA RECIDENCE A1/6 No. TAMALANREA",
                    "no_telp_pelapor": "6282399309796",
                    "keterangan_pelapor": "token selalu gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101536",
                    "waktu_lapor": "01/02/2023 08:46:54",
                    "waktu_response": "01/02/2023 08:55:16",
                    "waktu_recovery": "01/02/2023 08:59:19",
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AMONIO Hulu",
                    "alamat_pelapor": "PT ADEI DV 5, ",
                    "no_telp_pelapor": "6285211082332",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020101537",
                    "waktu_lapor": "01/02/2023 08:46:58",
                    "waktu_response": "01/02/2023 10:13:17",
                    "waktu_recovery": "01/02/2023 11:12:36",
                    "durasi_response_time": 5179,
                    "durasi_recovery_time": 3559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vera Sigalingging",
                    "alamat_pelapor": "Jl. Jend. Sudirman No.330",
                    "no_telp_pelapor": "6281269053612",
                    "keterangan_pelapor": "nomor token yg saya beli tidak terlihat dimobil bangking",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020101548",
                    "waktu_lapor": "01/02/2023 08:48:22",
                    "waktu_response": "01/02/2023 08:49:18",
                    "waktu_recovery": "01/02/2023 08:51:17",
                    "durasi_response_time": 56,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ichad pardhan",
                    "alamat_pelapor": "PR GAZA RESIDENCE K-46 No. RT.0 RW.0",
                    "no_telp_pelapor": "6282334250500",
                    "keterangan_pelapor": "meteran boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101551",
                    "waktu_lapor": "01/02/2023 08:48:40",
                    "waktu_response": "01/02/2023 08:50:11",
                    "waktu_recovery": "01/02/2023 09:33:36",
                    "durasi_response_time": 91,
                    "durasi_recovery_time": 2605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOGI/ IBU RARA ",
                    "alamat_pelapor": "PR CITRA PASUNDAN BLOK-C8 NO.15 JL CURUG WETAN KEL CURUG KEC CURUG KAB TANGERANG. ",
                    "no_telp_pelapor": "085319384665",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK TGL 31/01/23. ID METER 45043212492. YBS MENGHUBUNGI KEMBALI CC.54.WAHYU_P//09:30",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101557",
                    "waktu_lapor": "01/02/2023 08:49:05",
                    "waktu_response": "01/02/2023 09:08:11",
                    "waktu_recovery": "01/02/2023 10:34:22",
                    "durasi_response_time": 1146,
                    "durasi_recovery_time": 5171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADI ISLAHUDIN",
                    "alamat_pelapor": "DN HAURDUNI No. RT.5 RW.3 MAJA UTARA",
                    "no_telp_pelapor": "6281284207304",
                    "keterangan_pelapor": "pengajuan Geser Tiang Listrik  dari tengah sawah ke pinggir searah kabel sepanjang 2.5 meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAJALENGKA"
                },
                {
                    "no_laporan": "K5423020101561",
                    "waktu_lapor": "01/02/2023 08:49:45",
                    "waktu_response": "01/02/2023 08:52:33",
                    "waktu_recovery": "01/02/2023 09:22:11",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 1778,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JL. BANGKA 11 NO 52 RT 006/010 KEL PELA MAMPANG KEC MAMPANG PRAPATAN JAK - SEL",
                    "no_telp_pelapor": "081286940400",
                    "keterangan_pelapor": "MOHON PERIKSA APP, BEBERAPA ANGKA KEYPAD RUSAK DAN PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 47 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101565",
                    "waktu_lapor": "01/02/2023 08:50:19",
                    "waktu_response": "01/02/2023 08:55:44",
                    "waktu_recovery": "01/02/2023 10:55:29",
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 7185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kabul M",
                    "alamat_pelapor": "DN SEPAKAT BERINGIN No.0 BERINGIN",
                    "no_telp_pelapor": "6281264422414",
                    "keterangan_pelapor": "Selamat pagi Bpk/Ibu yg bertugas... Saya ingin konformasi terkait pengaduan saya di bulan lalu dengan no K5423010105655.\\n\\nKenapa belum selesai, sampai saat ini NILAI KWH meter saya masi selisih.\\nTolong di kroscek ulang, stand akhir yg harus saya bayar di angka 15421.\\nDan nilai aktual di KWH meter saat ini 15348...\\nTerimakasi ...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020101566",
                    "waktu_lapor": "01/02/2023 08:50:22",
                    "waktu_response": "01/02/2023 09:00:46",
                    "waktu_recovery": "01/02/2023 10:21:35",
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 4849,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy sofian",
                    "alamat_pelapor": "JL SERMA WANAR PAGAR ALAM",
                    "no_telp_pelapor": "6285890021167",
                    "keterangan_pelapor": "cek kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101567",
                    "waktu_lapor": "01/02/2023 08:50:48",
                    "waktu_response": "01/02/2023 08:59:38",
                    "waktu_recovery": "01/02/2023 09:25:52",
                    "durasi_response_time": 530,
                    "durasi_recovery_time": 1574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANTO",
                    "alamat_pelapor": "KOMP DEPKES JL LITBANGKES BLOK B1 NO 4A RT 011/04 KEL SUNTER JAYA KEC TJ PRIUK JAKUT ",
                    "no_telp_pelapor": "0216505424",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 24/01/23 PERGANTIAN APP PRABAYAR KARENA RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA 97 KWH PADA APP LAMA (ID METER 86019570489). YBS MENGINGINKAN AGAR SISA KWH TSB DAPAT DIKONVERSI KE APP BARU (ID METER 86231593665).",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5323020100137",
                    "waktu_lapor": "01/02/2023 08:51:08",
                    "waktu_response": "01/02/2023 08:57:35",
                    "waktu_recovery": "01/02/2023 10:10:52",
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 4397,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "PR DJARUM D3 CISITU RT 3 RW 9 BLOK D3 DESA CIMEKAR KEC CILEUNYI / LOKASI BERUPA GUDANG WARNA BIRU",
                    "no_telp_pelapor": "081291767323",
                    "keterangan_pelapor": "MOHON BANTU LAYANAN GESER APP METER NO METER 32125793847, DIGESER KARENA POSISI SAAT INI DIRASA KURANG PAS.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020101576",
                    "waktu_lapor": "01/02/2023 08:52:10",
                    "waktu_response": "01/02/2023 09:11:23",
                    "waktu_recovery": "01/02/2023 13:33:02",
                    "durasi_response_time": 1153,
                    "durasi_recovery_time": 15699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL PENDIDIKAN No. 0 0 RT 0 RW 0, BATULAYA, TINAMBUNG, KAB. POLEWALI MANDAR, SULAWESI BARAT",
                    "no_telp_pelapor": "085397290000",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 19/12/23 PEMBAYARAN PROSES PB (R1MT/900 VA) DENGAN NO REG 3293012038786 NAMUN HINGGA SAAT INI BELUM ADA REALISASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAJENE"
                },
                {
                    "no_laporan": "K5423020101588",
                    "waktu_lapor": "01/02/2023 08:52:49",
                    "waktu_response": "01/02/2023 10:31:25",
                    "waktu_recovery": "01/02/2023 10:35:19",
                    "durasi_response_time": 5916,
                    "durasi_recovery_time": 234,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deny Dwi Hartanto",
                    "alamat_pelapor": "Jl. RM Noto Sunardi 22, Tanah Grogot",
                    "no_telp_pelapor": "6281254852842",
                    "keterangan_pelapor": "voltase listrik di rumah kami naik turun sejak jam 3 dini hari, lampu merah di mesin nyala kedap kedip, mohon tindakan, terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K5423020101589",
                    "waktu_lapor": "01/02/2023 08:52:49",
                    "waktu_response": "01/02/2023 08:54:36",
                    "waktu_recovery": "01/02/2023 09:27:04",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 1948,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ratmi",
                    "alamat_pelapor": "DS TIAKKA' KAERO No.0 RT.0 0",
                    "no_telp_pelapor": "6282293367832",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAKALE"
                },
                {
                    "no_laporan": "K5323020100139",
                    "waktu_lapor": "01/02/2023 08:52:53",
                    "waktu_response": "01/02/2023 08:55:07",
                    "waktu_recovery": "01/02/2023 09:13:07",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 1080,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAMSURI",
                    "alamat_pelapor": "JL PONCOL INDAH V NO.43 RT-3 RW-2 KEL CIRENDE KEC CIPUTAT KOTA TANGERANG SELATAN ",
                    "no_telp_pelapor": "081398988083",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN STROOM (SILAHKAN KIRIM DIL PREPAID KE P2APST !!!) SISA 444KWH.INFO PELANGGAN TIDAK ADA PERGANTIAN APP METER .\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101591",
                    "waktu_lapor": "01/02/2023 08:52:58",
                    "waktu_response": "01/02/2023 09:22:52",
                    "waktu_recovery": "01/02/2023 10:19:45",
                    "durasi_response_time": 1794,
                    "durasi_recovery_time": 3413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fatma",
                    "alamat_pelapor": "Jl. branta mulia, karang asem timur, citeureup, bogor",
                    "no_telp_pelapor": "6281291393618",
                    "keterangan_pelapor": "tidak bisa melakukan pembelian token listrik, gagal terus kenapa?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020101596",
                    "waktu_lapor": "01/02/2023 08:53:24",
                    "waktu_response": "01/02/2023 09:01:33",
                    "waktu_recovery": "01/02/2023 12:53:11",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 13898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodi Gunawan",
                    "alamat_pelapor": "KP RAWA BANTENG No.0 RT.003 RW.02 LMBNG JAYA",
                    "no_telp_pelapor": "6289608323412",
                    "keterangan_pelapor": "mohon di bantu.\\npada saat isi token muncul ket reject. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020101597",
                    "waktu_lapor": "01/02/2023 08:53:27",
                    "waktu_response": "01/02/2023 09:12:51",
                    "waktu_recovery": "01/02/2023 10:00:55",
                    "durasi_response_time": 1164,
                    "durasi_recovery_time": 2884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vera Riskiyanti",
                    "alamat_pelapor": "kampung beddhi rt03rw01",
                    "no_telp_pelapor": "6287762505731",
                    "keterangan_pelapor": "memasukkan token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5123020100275",
                    "waktu_lapor": "01/02/2023 08:53:30",
                    "waktu_response": "01/02/2023 08:58:44",
                    "waktu_recovery": "01/02/2023 09:10:07",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 683,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHYONO",
                    "alamat_pelapor": "DS KUTA RT.19 RW.4 KEC.BELIK KAB.PEMALANG / SETEMPAT PETERNAKAN AYAM - DEKAT PEMAKAMAN UMUM",
                    "no_telp_pelapor": "088225365974",
                    "keterangan_pelapor": "PENDAFTARAN PB TARIF B1T/3500VA NO KODE BOOKING 7774140000000307 BP LUNAS TGL 24/01/2023 NAMUN BELUM REALISASI. INFO PETUGAS SAAT SURVEY MATERIAL BELUM TERSEDIA, MOHON PELANGGAN DIKONFIRMASI KEMBALI KARENA LISTRIK UNTUK TEMPAT USAHA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RANDUDONGKAL"
                },
                {
                    "no_laporan": "K5423020101602",
                    "waktu_lapor": "01/02/2023 08:53:49",
                    "waktu_response": "01/02/2023 08:57:01",
                    "waktu_recovery": "01/02/2023 10:35:16",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 5895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad rahman bandhowi",
                    "alamat_pelapor": "KP RAWA KALONG No. RT.1 RW.3 KARANG SAT",
                    "no_telp_pelapor": "62895417884901",
                    "keterangan_pelapor": "tidak bisa beli token,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020101605",
                    "waktu_lapor": "01/02/2023 08:54:11",
                    "waktu_response": "01/02/2023 08:54:46",
                    "waktu_recovery": "01/02/2023 09:16:45",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 1319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REZA",
                    "alamat_pelapor": "JL RAYA BUKIT KENCANA NO 5   RT-1 / RW-8 KEL JATI MAKMUR KEC PD GEDE BEKASI. ",
                    "no_telp_pelapor": "081218590780",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MENGINPUTKAN TOKEN SETELAH UPDATE VKRN 43 SISA 33 KWH  NO TOKEN 28774931758905019408 DAN  61372690645501079104.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101606",
                    "waktu_lapor": "01/02/2023 08:54:07",
                    "waktu_response": "01/02/2023 09:02:16",
                    "waktu_recovery": "01/02/2023 09:08:22",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "moh fikri",
                    "alamat_pelapor": "Jl. TK Handayani",
                    "no_telp_pelapor": "6285255960110",
                    "keterangan_pelapor": "BTN Baliase Green C8",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020101609",
                    "waktu_lapor": "01/02/2023 08:54:32",
                    "waktu_response": "01/02/2023 09:34:04",
                    "waktu_recovery": "01/02/2023 09:55:43",
                    "durasi_response_time": 2372,
                    "durasi_recovery_time": 1299,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dany",
                    "alamat_pelapor": "KP RANCABALI No. RT.5 RW.4 PADALARANG",
                    "no_telp_pelapor": "6281380592365",
                    "keterangan_pelapor": "saya tidak bisa mengisi token listriknya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5323020100142",
                    "waktu_lapor": "01/02/2023 08:54:56",
                    "waktu_response": "01/02/2023 08:56:57",
                    "waktu_recovery": "01/02/2023 09:02:37",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SENDI",
                    "alamat_pelapor": "JL CISENGKOL PR VILLA PERDANIA RT-3 / RW-7 BLOKE NO 22 KEL SETIA MULYA KEC TAMANSARI KOTA TASIKMALAYA",
                    "no_telp_pelapor": "081313960960",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 86033266635 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH TIDAK MENGETAHUI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101611",
                    "waktu_lapor": "01/02/2023 08:54:51",
                    "waktu_response": "01/02/2023 10:37:49",
                    "waktu_recovery": "01/02/2023 11:10:12",
                    "durasi_response_time": 6178,
                    "durasi_recovery_time": 1943,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imron rosadi",
                    "alamat_pelapor": "DK KRASAK GEBANG No. RT.3 RW.5 BONANG",
                    "no_telp_pelapor": "6285227227280",
                    "keterangan_pelapor": "tidak dapat token listrik dengan sebab kelebihan, padahal ini masuk awal bulan, seharusnya baru mulai perhitungan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5423020101614",
                    "waktu_lapor": "01/02/2023 08:55:07",
                    "waktu_response": "01/02/2023 08:57:25",
                    "waktu_recovery": "01/02/2023 09:38:35",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 2470,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SHALAHUDDIN AL AYYUBI",
                    "alamat_pelapor": "PR TANJUNG PRIOK 2 KAV-B No.3A RT.0 RW.0",
                    "no_telp_pelapor": "6281249902985",
                    "keterangan_pelapor": "Sudah melaksanakan pembayaran Token via Mobile Banking BRI dan transaksi dinyatakan berhasil... namun saat input token di kWh meter beberapa kali dinyatakan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020101616",
                    "waktu_lapor": "01/02/2023 08:55:12",
                    "waktu_response": "01/02/2023 12:36:53",
                    "waktu_recovery": "01/02/2023 13:44:07",
                    "durasi_response_time": 13301,
                    "durasi_recovery_time": 4034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ismail",
                    "alamat_pelapor": "JLN MEDAN BELAWAN KM, 6.5",
                    "no_telp_pelapor": "6281263656718",
                    "keterangan_pelapor": "kpd yth Bpk pimpinan PT PLN di tempat, pak saya ada mengajukan permohonan pemasangan baru listrik PLN, dan saya sudah membayar PB dan ujl nya, namun sampai saat ini belum ada realisasi dari pihak PLN setempat, jadi saya Mhn kpd Bpk pimpinan PT pln membantu saya agar listrik saya terpasang karena saya sangat butuhkan arus listrik tsb, dan ini data permohonan saya, nama   munawir qalbi, alamat jlnedan belawan  km 6.5 , daya 132000 , non registrasi pembayaran 1280111022075 , atas bantuan Bpk pimpinan PLN saya mengucapkan terimankasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020101619",
                    "waktu_lapor": "01/02/2023 08:55:26",
                    "waktu_response": "01/02/2023 11:09:11",
                    "waktu_recovery": "01/02/2023 12:53:29",
                    "durasi_response_time": 8025,
                    "durasi_recovery_time": 6258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ambaranhosman",
                    "alamat_pelapor": "seruni",
                    "no_telp_pelapor": "6287743319396",
                    "keterangan_pelapor": "kWh periksa Dan tidak dapat mask pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101622",
                    "waktu_lapor": "01/02/2023 08:55:38",
                    "waktu_response": "01/02/2023 09:00:44",
                    "waktu_recovery": "01/02/2023 11:04:09",
                    "durasi_response_time": 306,
                    "durasi_recovery_time": 7405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Rizky Ramadhan",
                    "alamat_pelapor": "XX BELITUNG No.0 RT. RW.",
                    "no_telp_pelapor": "6281345151518",
                    "keterangan_pelapor": "halo,\\nsaya ingin mengubah sambungan listrik dirumah saya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020101623",
                    "waktu_lapor": "01/02/2023 08:55:43",
                    "waktu_response": "01/02/2023 08:57:58",
                    "waktu_recovery": "01/02/2023 08:59:34",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Candra Stiawan",
                    "alamat_pelapor": "PR GAZA RESIDENCE KAV 51 No.",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101626",
                    "waktu_lapor": "01/02/2023 08:55:57",
                    "waktu_response": "01/02/2023 11:10:05",
                    "waktu_recovery": "01/02/2023 12:51:51",
                    "durasi_response_time": 8048,
                    "durasi_recovery_time": 6106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZIZUL HAKIM",
                    "alamat_pelapor": "DN TENGONAK No. RARANG BAT",
                    "no_telp_pelapor": "6283131094006",
                    "keterangan_pelapor": "Token listrik gagal terus,padahal nomor token yang di pencet sudah sama dengan nomor token yang di beli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101633",
                    "waktu_lapor": "01/02/2023 08:56:32",
                    "waktu_response": "01/02/2023 09:15:44",
                    "waktu_recovery": "01/02/2023 09:51:38",
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 2154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maman surahman",
                    "alamat_pelapor": "PR RUKO SENTRA BISNIS BLOK F No.21 MDN SATRIA",
                    "no_telp_pelapor": "62895353620717",
                    "keterangan_pelapor": "minta di bntu pak daya ya masi dya 3500 ya pak blom 6600 ya pak bisa di bantu setatus ya pak biyar bisa berubah pak ke 6600 pak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5123020100284",
                    "waktu_lapor": "01/02/2023 08:56:43",
                    "waktu_response": "01/02/2023 09:11:04",
                    "waktu_recovery": "01/02/2023 09:23:40",
                    "durasi_response_time": 861,
                    "durasi_recovery_time": 756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VINCEN ",
                    "alamat_pelapor": "JL MANGGA BESAR RAYA NO.47 JA KEL MAPAR KEC TAMANSARI JAKBAR / ACUAN LOKASI DEKAT BEKAS APOTIK BUDI / KANTIN CINA",
                    "no_telp_pelapor": "081284985840",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123013100582 PELANGGAN KONFIRMASI MOHON PENGECEKAN KABEL-KABEL PLN YANG DI TIANG LSITRIK KARENA SEBELUMNYA TGL 26/01/2023 ADA PERCIKAN API DAN SUARA LEDAKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020101646",
                    "waktu_lapor": "01/02/2023 08:58:20",
                    "waktu_response": "01/02/2023 09:23:36",
                    "waktu_recovery": "01/02/2023 12:02:10",
                    "durasi_response_time": 1516,
                    "durasi_recovery_time": 9514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antonius Didik Heri prayitna",
                    "alamat_pelapor": "menulis sumbersari moyudan sleman yogyakarta",
                    "no_telp_pelapor": "62882005842237",
                    "keterangan_pelapor": "setelah di ganti meteran jadi boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020101647",
                    "waktu_lapor": "01/02/2023 08:58:24",
                    "waktu_response": "01/02/2023 09:02:51",
                    "waktu_recovery": "01/02/2023 10:17:33",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 4482,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Resti Rahayu",
                    "alamat_pelapor": "KP BOJONG DENGKENG No. RT.3 RW.6",
                    "no_telp_pelapor": "6281286518017",
                    "keterangan_pelapor": "setiap kali mengisi token listrik selalu gagal, dimohon untuk memberikan solusi agar masalah ini bisa segera teratasi. terima kasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANGGEUNG"
                },
                {
                    "no_laporan": "K5423020101655",
                    "waktu_lapor": "01/02/2023 08:58:51",
                    "waktu_response": "01/02/2023 08:59:44",
                    "waktu_recovery": "01/02/2023 09:00:38",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imron Rosyidi",
                    "alamat_pelapor": "rt 05 rw 02 dusun krajan brani wetan maron probolinggo jawa timur",
                    "no_telp_pelapor": "6285333276196",
                    "keterangan_pelapor": "tidak bisa beli token padhal masih tanggal 1",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101656",
                    "waktu_lapor": "01/02/2023 08:58:56",
                    "waktu_response": "01/02/2023 09:33:55",
                    "waktu_recovery": "01/02/2023 10:22:24",
                    "durasi_response_time": 2099,
                    "durasi_recovery_time": 2909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tommy Setyo Aprilianto",
                    "alamat_pelapor": "JL DS PEKAYON BL D/B2 No.43",
                    "no_telp_pelapor": "628118137766",
                    "keterangan_pelapor": "sudah selama 2 bulan terakhir tagihan listrik tiba-tiba membengkak. mhn dicek kWh meter nya khawatir ada kebocoran instalasi listrik.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020100379",
                    "waktu_lapor": "01/02/2023 09:00:12",
                    "waktu_response": "01/02/2023 09:33:06",
                    "waktu_recovery": "01/02/2023 09:45:14",
                    "durasi_response_time": 1974,
                    "durasi_recovery_time": 728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AIKARTININGSIH ",
                    "alamat_pelapor": "JL CIMERANG NO 115 KP CIPARANG, DESA CIPATAT RT-3 / RW-7 KEC CIPATAT KAB BANDUNG BARAT // DEKAT DENGAN MASJID AL FALAH ",
                    "no_telp_pelapor": "6285721624006",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN PTL MENYALA  SISA TOKEN 70 KWH TIDAK ADA PERUBAHAN NO METER DAN BLOCKING TOKEN. PELANGGAN MENGHUBUNGI KEMBALI, MOHON DITINDAKLANJUTI (CC.55.ASTARI)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RAJAMANDALA"
                },
                {
                    "no_laporan": "K5323020100149",
                    "waktu_lapor": "01/02/2023 09:00:12",
                    "waktu_response": "01/02/2023 12:24:17",
                    "waktu_recovery": "01/02/2023 15:59:34",
                    "durasi_response_time": 12245,
                    "durasi_recovery_time": 12917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFIAN",
                    "alamat_pelapor": "JL PASAR MINGGU RT -/-  NO 0 DESA DUANO, KEC SUWAWA TENGAH, KAB. BONE BOLANGO, GORONTALO. SETEMPAT TOKO GALLERY NAILA ",
                    "no_telp_pelapor": "02517502951",
                    "keterangan_pelapor": "TGL 13/01/23 PEMABAYARAN PROSES PB ( B1T/2200VA) DENGAN NO AGENDA DAN NO REG 3165012101785. BP DAN UJL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT NO LAPOR K5423012502265. STATUS SELESAI. BELUM ADA PENANGANAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELAGA"
                },
                {
                    "no_laporan": "K5423020101669",
                    "waktu_lapor": "01/02/2023 09:00:46",
                    "waktu_response": "01/02/2023 09:47:05",
                    "waktu_recovery": "01/02/2023 10:50:10",
                    "durasi_response_time": 2779,
                    "durasi_recovery_time": 3785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HERTATI",
                    "alamat_pelapor": "DS KAMNELO NO.LUHU KEC.PIRU KAB PULAU MULA BELAKANG",
                    "no_telp_pelapor": "081315661246",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR 15 HARI LALU PETUGAS DATANG KE LOKASI UNTUK MELAKUKAN PEMUTUSAN SEMENTARA DI LOKASI YBS, TERKAIT TUNGGAKAN. SESUAI INFO PELANGGAN YBS TELAH DATANG KE UNIT TERKAIT PEMBAYARAN TUNGGAKAN TSBT NAMUN YBS DIINFORMASIKAN NO REG DAN DISARANKAN DI BAYAR KE MINIMARKET, NAMUN NO REG TIDAK TEMUKAN. BEDASARKAN DATA PADA AP2T ID PEL SAAT INI SUDAH MENJADI LAYANAN PRABAYAR DAN PEMBAYARAN REKENING HANYA SAMPAI MEI 2022, NAMUN DI PERSIL PELANGGAN MASIH TERPASANG APP PASCABAYAR",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HITU"
                },
                {
                    "no_laporan": "K5423020101680",
                    "waktu_lapor": "01/02/2023 09:01:53",
                    "waktu_response": "01/02/2023 09:33:22",
                    "waktu_recovery": "01/02/2023 15:49:30",
                    "durasi_response_time": 1889,
                    "durasi_recovery_time": 22568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad ruland marua dunggio",
                    "alamat_pelapor": "JL PASAR TANAH MERAH No.5B RT.4 RW.13 PENGASINAN",
                    "no_telp_pelapor": "6289513635209",
                    "keterangan_pelapor": "no tlpn sya berubah 095692830787",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101683",
                    "waktu_lapor": "01/02/2023 09:01:57",
                    "waktu_response": "01/02/2023 09:41:07",
                    "waktu_recovery": "01/02/2023 10:32:53",
                    "durasi_response_time": 2350,
                    "durasi_recovery_time": 3106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jihan Apriana",
                    "alamat_pelapor": "KP MALANG NENGAH No.0 RT.0 RW.0 MEDONG",
                    "no_telp_pelapor": "6285773747200",
                    "keterangan_pelapor": "tidak bisa beli token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDEGLANG"
                },
                {
                    "no_laporan": "K5123020100298",
                    "waktu_lapor": "01/02/2023 09:02:49",
                    "waktu_response": "01/02/2023 09:05:35",
                    "waktu_recovery": "01/02/2023 13:28:08",
                    "durasi_response_time": 166,
                    "durasi_recovery_time": 15753,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL.SIWALAN NO0 DN TONDOMULYO RT-3 / RW-1 KEL GADUNGAN KEC PUNCU KAB KEDIRI. DEKAT PEREMPATAN",
                    "no_telp_pelapor": "085736767409",
                    "keterangan_pelapor": "NM 14009676199 KESULITAN PEMBELIAN TOKEN DI SHOPEE DENGAN KETERANGAN NM TIDAK TERDAFTAR DAN KETERANGAN KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 626,16 KWH.BELUM ADA GANTI KWH METER. PELANGGAN JUGA INGIN DILAKUKAN PENGGANTIAN KWH METER KARENA KEMARIN MENOLAK",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020101686",
                    "waktu_lapor": "01/02/2023 09:02:47",
                    "waktu_response": "01/02/2023 09:11:40",
                    "waktu_recovery": "01/02/2023 09:40:13",
                    "durasi_response_time": 533,
                    "durasi_recovery_time": 1713,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUCHAMAD FATHONY",
                    "alamat_pelapor": "JL MANUKAN REJO 10 BLOK 4E No.16 RT.3 RW.6 MANUKAN",
                    "no_telp_pelapor": "62818300358",
                    "keterangan_pelapor": "no idpel ganti?dulu 86001378081 sekarang berubah sudah saya belikan token gak bisa di input, gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020101687",
                    "waktu_lapor": "01/02/2023 09:02:59",
                    "waktu_response": "01/02/2023 09:04:50",
                    "waktu_recovery": "01/02/2023 09:05:38",
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sueb",
                    "alamat_pelapor": "DN RANGKANG No. RT.4 RW.2",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101690",
                    "waktu_lapor": "01/02/2023 09:03:18",
                    "waktu_response": "01/02/2023 09:08:27",
                    "waktu_recovery": "01/02/2023 13:15:20",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 14813,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bagus Harry Sudarmono",
                    "alamat_pelapor": "JL JL PERMATA MIRAH NO1A",
                    "no_telp_pelapor": "6281219703163",
                    "keterangan_pelapor": "ingin tambah daya dari 16.500va menjadi 23.000va",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101698",
                    "waktu_lapor": "01/02/2023 09:04:22",
                    "waktu_response": "01/02/2023 10:36:25",
                    "waktu_recovery": "01/02/2023 14:25:47",
                    "durasi_response_time": 5523,
                    "durasi_recovery_time": 13762,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MASLIHA",
                    "alamat_pelapor": "Perumahan Cahaya Darussalam 3",
                    "no_telp_pelapor": "6281279345312",
                    "keterangan_pelapor": "kwh meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5523020100202",
                    "waktu_lapor": "01/02/2023 09:05:14",
                    "waktu_response": "01/02/2023 09:06:13",
                    "waktu_recovery": "01/02/2023 09:46:39",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 2426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PURNAMA",
                    "alamat_pelapor": "PR CLUSTER PERSADA CURUG BLOK C NO 02 RT 02 RW 14 JL. DIKAPENDA KEL SUKABAKTI KEC CURUG KAB TANGGERANG ",
                    "no_telp_pelapor": "081381632126",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 18.70 KWH \\nNO TOKEN : 56721727525361646441\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101704",
                    "waktu_lapor": "01/02/2023 09:05:06",
                    "waktu_response": "01/02/2023 12:55:48",
                    "waktu_recovery": "01/02/2023 13:01:32",
                    "durasi_response_time": 13842,
                    "durasi_recovery_time": 344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU OLIVIA ",
                    "alamat_pelapor": "JL LINTAS SUMATERA NO 0 RT --/-- KEL  BANJAR AGUNG KEC DWI WARGA TUNGGAL JAYA  KAB. TULANG BAWANG, LAMPUNG// DEPAN INDOMARET",
                    "no_telp_pelapor": "082279960422",
                    "keterangan_pelapor": "TGL 18/01/23  PEMBAYARAN BP PROSES PB DAYA  B1T/  1300 VA  DGN NO REG 1733012258337 HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI INFO PELANGGAN SUDAH MEMILIKI SLO. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO :  K5423012801446 DAN K5423012803269 , SESUAI INFORMASI PELANGGAN, BELUM DITINDAKLANJUTI & LISTRIK DI LOKASI MASIH PADAM. PELANGGAN MENGINGINKAN KONFIRMASI DARI APL SETEMPAT TERKAIT KEPASTIAN PROSES TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGGALA"
                },
                {
                    "no_laporan": "K5423020101709",
                    "waktu_lapor": "01/02/2023 09:05:41",
                    "waktu_response": "01/02/2023 09:37:25",
                    "waktu_recovery": "01/02/2023 10:08:56",
                    "durasi_response_time": 1904,
                    "durasi_recovery_time": 1891,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WIWOHO",
                    "alamat_pelapor": "DK KRICAK KR GENENG No.0 RT. 1 RW. 6 KARANGGNG",
                    "no_telp_pelapor": "6281259617091",
                    "keterangan_pelapor": "kabel banyak yg lecet diatas genteng ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5423020101711",
                    "waktu_lapor": "01/02/2023 09:06:08",
                    "waktu_response": "01/02/2023 09:07:40",
                    "waktu_recovery": "01/02/2023 09:44:39",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 2219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KASWIN ",
                    "alamat_pelapor": "KOMPLEK TEGAL RT 001 RW 002 NO 26 BLOK - JL - KEL GEBANG RAYA KEC PRIUK KOTA TANGERANG ACUAN PEMANCINGAN ",
                    "no_telp_pelapor": "081219654544",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN GESER SR TERKAIT RENOVASI BANGUNAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101714",
                    "waktu_lapor": "01/02/2023 09:06:28",
                    "waktu_response": "01/02/2023 09:29:56",
                    "waktu_recovery": "01/02/2023 10:28:39",
                    "durasi_response_time": 1408,
                    "durasi_recovery_time": 3523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rano rifael",
                    "alamat_pelapor": "uwuran 1 lingkungan 2",
                    "no_telp_pelapor": "6285240054378",
                    "keterangan_pelapor": "tidak bisa isi pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5423020101715",
                    "waktu_lapor": "01/02/2023 09:06:43",
                    "waktu_response": "01/02/2023 09:23:53",
                    "waktu_recovery": "01/02/2023 09:29:30",
                    "durasi_response_time": 1030,
                    "durasi_recovery_time": 337,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elmoris Telaumbanua",
                    "alamat_pelapor": "fadoro",
                    "no_telp_pelapor": "6282235822033",
                    "keterangan_pelapor": "padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5423020101716",
                    "waktu_lapor": "01/02/2023 09:06:52",
                    "waktu_response": "01/02/2023 09:29:08",
                    "waktu_recovery": "01/02/2023 13:54:05",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 15897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARYONO",
                    "alamat_pelapor": "JL KEBON JAYA No.14 RT.4 RW.6 KEBONAGUNG",
                    "no_telp_pelapor": "6285236446879",
                    "keterangan_pelapor": "kwh meter buram tolong segera diganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020101719",
                    "waktu_lapor": "01/02/2023 09:06:56",
                    "waktu_response": "01/02/2023 09:08:56",
                    "waktu_recovery": "01/02/2023 10:10:39",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 3703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikbal",
                    "alamat_pelapor": "KP CICAYUR 2 RT 01 03 No.",
                    "no_telp_pelapor": "6282123337983",
                    "keterangan_pelapor": "kwh meter tidak bisa beli pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101721",
                    "waktu_lapor": "01/02/2023 09:07:09",
                    "waktu_response": "01/02/2023 11:17:49",
                    "waktu_recovery": "01/02/2023 11:38:25",
                    "durasi_response_time": 7840,
                    "durasi_recovery_time": 1236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA",
                    "alamat_pelapor": "DN GUGUAK TINGGI No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282174525191",
                    "keterangan_pelapor": "token saya kenapa tidak bisa dimasukkan?.\\nsudah dimasukkan 3x tapi GAGAL?.\\nToken 500ribu dibayarkan via bni mobile banking nomor reff 0999171BNI0102230815076263323021. \\nBagaimana solusinya ini?.\\nterimakasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTO TUO"
                },
                {
                    "no_laporan": "K5423020101722",
                    "waktu_lapor": "01/02/2023 09:07:13",
                    "waktu_response": "01/02/2023 09:20:23",
                    "waktu_recovery": "01/02/2023 09:26:16",
                    "durasi_response_time": 790,
                    "durasi_recovery_time": 353,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alno Grahana",
                    "alamat_pelapor": "Trans Buru Mako-Modaumohe",
                    "no_telp_pelapor": "6281341078330",
                    "keterangan_pelapor": "Permohonan pindah tarif R1MT 900V ke B1 900V",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAKO"
                },
                {
                    "no_laporan": "K5423020101725",
                    "waktu_lapor": "01/02/2023 09:07:21",
                    "waktu_response": "01/02/2023 09:09:38",
                    "waktu_recovery": "01/02/2023 09:11:04",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TONY SETIAWAN",
                    "alamat_pelapor": "DN KLUANGAN TLOGOARGO TIRIS No.- RT.12 RW.5",
                    "no_telp_pelapor": "6285746801528",
                    "keterangan_pelapor": "beli token gagal mohon batuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101727",
                    "waktu_lapor": "01/02/2023 09:07:39",
                    "waktu_response": "01/02/2023 10:40:28",
                    "waktu_recovery": "01/02/2023 14:24:01",
                    "durasi_response_time": 5569,
                    "durasi_recovery_time": 13413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAISAL",
                    "alamat_pelapor": "DN DESA TOMPIRA,DIDEPAN WARUNG MAKAN TOMPIR, TOMPIRA, PETASIA TIMUR, KAB. MOROWALI UTARA, SULAWESI TENGAH",
                    "no_telp_pelapor": "082215878534 ",
                    "keterangan_pelapor": "LAPORAN BERULANG TERKAIT K5423012702422 PERMASALAHAN SEBELUMNYA TGL 10/1/2023 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN NOMOR AGENDA 312909912301108072. TGL 10/1/2023  BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN DI HUBUNGI PETUGAS TGL 10/1/2023 PERIHAL MASIH MENUNGGU KETERSEDIAAN KABEL DAN PELANGGAN TETAP INGIN DIAJUKAN PASANG BARUNYA. HINGGA SAAT INI BELUM ADA TINDAKLANJUT.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KOLONEDALE"
                },
                {
                    "no_laporan": "K5423020101728",
                    "waktu_lapor": "01/02/2023 09:07:35",
                    "waktu_response": "01/02/2023 09:19:25",
                    "waktu_recovery": "01/02/2023 10:35:26",
                    "durasi_response_time": 710,
                    "durasi_recovery_time": 4561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Corleone Pramudya",
                    "alamat_pelapor": "PR DUREN JAYA A No.0 RT.000 RW.00 DRN JAYA",
                    "no_telp_pelapor": "6285286269196",
                    "keterangan_pelapor": "pak/bu, ko tagihan saya bulan ini kurang dari 20rb ya, mohon info, terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020101731",
                    "waktu_lapor": "01/02/2023 09:07:54",
                    "waktu_response": "01/02/2023 09:34:18",
                    "waktu_recovery": "01/02/2023 10:04:56",
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 1838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KARTIKASARI",
                    "alamat_pelapor": "KP CIJAGRA No. RT.14 RW.5 CIROYOM",
                    "no_telp_pelapor": "6281902276507",
                    "keterangan_pelapor": "isi token gagal kenapa ya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020101733",
                    "waktu_lapor": "01/02/2023 09:08:04",
                    "waktu_response": "01/02/2023 09:10:54",
                    "waktu_recovery": "01/02/2023 09:43:52",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 1978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SINAGA",
                    "alamat_pelapor": "PR RAJEG ASRI BLOK F 1 NO 27 RT 16 / RW 2 KEL RAJEG KEC RAJEG KAB TANGERANG BANTEN / DEKAT POS RW 2 ",
                    "no_telp_pelapor": "085218122226",
                    "keterangan_pelapor": "TGL 25/11/22 DATANG KE APL SETEMPAT MEGAJUKAN PROSES PB KEMBALI (R1/1300 VA) MELALUI APL SETEMPAT. PERSAYARATAN (SERTIFIKAT, PBB, KTP DAN ID PEL TETANGGA) TELAH DIBERIKAN KE APL SETEMPAT. TGL 25/11/22 TELAH DILAKUKAN PELUNASAN BIAYA PENYAMBUNGA KEMBALI TANPA NO REG HANYA DIBERIKAN KWITANSI SEBESAR RP 1.700.000,- TELAH DILAKUKAN PELUNASAN  MELALUI APL SETEMPAT. SEKITAR PERTENGAAN  DES 22 DISARANKAN UNTUK BERKOORDINASI KEPADA (BP KUSNADI 081285166180) NAMUN NO TELP TSB TIDAK DAPAT DIHUBUNGI. HINGGA SAAT INI BELUM ADA TINDAK LANJUT. TGL 19/01/23 PELANGGAN SUDAH DIHUBUNGI OLEH PETUGAS VIA WA (08111221776), DIINFORMASIKAN BAHWA UANG PROSES PB TSB AKAN DIKEMBALIKAN DIKARENAKAN YBS MASIH TERDAFTAR PADA ID PEL LAMA (546501094497), DAN SUDAH MENGIRIMKAN FOTO BUKTI KEHILANGAN DARI KEPOLISIAN DAN BUKU REKENING VIA WA, TGL 21/01/23 SUDAH DIKONFIRMASI PETUGAS UNIT DIINFORMASIKAN UNTUK MENUNGGU DAN YBS MERASA KECEWA ATAS PELAYANAN UNIT TERKAIT KARENA HINGGA SAAT INI BELUM ADA PENGEMBALIAN DANA DAN TINDAK LANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101734",
                    "waktu_lapor": "01/02/2023 09:08:09",
                    "waktu_response": "01/02/2023 09:11:36",
                    "waktu_recovery": "01/02/2023 09:38:03",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 1587,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL VETERAN KP KEBON KELAPA  RT-5 / RW-4 NO -  KEL -  KEC PS KEMIS KAB TANGERANG \\nSETEMPAT NASI PECEL IBU TINI ",
                    "no_telp_pelapor": "081282972892",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, SESUAI INFO PELANGGAN PETUGAS DATANG 29/12/22 UNTUK MELAKUKAN PENGECEKAN APP YANG TIDAK BERFUNGSI (KWH TIDAK BERKURANG), YBS DI UNDANG KE UNIT SETEMPAT, DAN PETUGAS AKAN MELAKUKAN PENGGANTIAN APP, NAMUN SAAT INI MASIH BELUM ADA REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101737",
                    "waktu_lapor": "01/02/2023 09:08:19",
                    "waktu_response": "01/02/2023 09:12:17",
                    "waktu_recovery": "01/02/2023 11:05:29",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 6792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yonatan",
                    "alamat_pelapor": "JL JL. RAYA CISEENG KP. RAWA RT 01/04 KEC. No.",
                    "no_telp_pelapor": "6287777788364",
                    "keterangan_pelapor": "kwh meter tidak bisa beli token ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101738",
                    "waktu_lapor": "01/02/2023 09:08:19",
                    "waktu_response": "01/02/2023 09:12:33",
                    "waktu_recovery": "01/02/2023 10:24:48",
                    "durasi_response_time": 254,
                    "durasi_recovery_time": 4335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hapri Andi",
                    "alamat_pelapor": "KP BLOK ASEM No. RT.1 RW.3 MEKARMUKTI",
                    "no_telp_pelapor": "6281398072408",
                    "keterangan_pelapor": "kwh meter ini tidak bisa melakukan pengisian pulsa token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020101739",
                    "waktu_lapor": "01/02/2023 09:08:20",
                    "waktu_response": "01/02/2023 09:11:41",
                    "waktu_recovery": "01/02/2023 09:26:44",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "onya",
                    "alamat_pelapor": "DS TAKOME No.0 0",
                    "no_telp_pelapor": "6281342807247",
                    "keterangan_pelapor": "meter gangguan dari kemarin sore...lampu mati dari kemarin sore",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5323020100162",
                    "waktu_lapor": "01/02/2023 09:08:53",
                    "waktu_response": "01/02/2023 09:18:05",
                    "waktu_recovery": "01/02/2023 10:14:33",
                    "durasi_response_time": 552,
                    "durasi_recovery_time": 3388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CLARA",
                    "alamat_pelapor": "JL FLAMBOYAN/JL GITO GATI NO.88 RT-3 RW-11 KEL TAMBAK REJO KEC NGAGLIK KAB SLEMAN  ",
                    "no_telp_pelapor": "087821210688",
                    "keterangan_pelapor": "PELANGGAN MERASA PEMAKAIAN STROOM BOROS,SEDANGKAN PEMAKIAN LISTRIK NORMAL.PELANGGAN MEMINTA DILAKUKAN PENGECEKAN KELOKASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020101746",
                    "waktu_lapor": "01/02/2023 09:08:56",
                    "waktu_response": "01/02/2023 09:16:07",
                    "waktu_recovery": "01/02/2023 09:19:50",
                    "durasi_response_time": 431,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eviana ratnasari",
                    "alamat_pelapor": "jl. dahlia 10 blok i10 no.2 rt.001 rw.19 kirana cibitung",
                    "no_telp_pelapor": "6289638864592",
                    "keterangan_pelapor": "tagihan melebihi stand meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101751",
                    "waktu_lapor": "01/02/2023 09:09:19",
                    "waktu_response": "01/02/2023 09:09:48",
                    "waktu_recovery": "01/02/2023 09:12:20",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PERMATA AYU III NO.10 No.",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101754",
                    "waktu_lapor": "01/02/2023 09:09:43",
                    "waktu_response": "01/02/2023 09:10:12",
                    "waktu_recovery": "01/02/2023 09:13:46",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "PR VIRGINIA VILLAGE COVINGTON No.18 GD SERPONG",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101755",
                    "waktu_lapor": "01/02/2023 09:09:47",
                    "waktu_response": "01/02/2023 09:11:37",
                    "waktu_recovery": "01/02/2023 09:12:43",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul malik",
                    "alamat_pelapor": "DS ALASTENGAH No.0 RT.14 RW.4",
                    "no_telp_pelapor": "6285748823982",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101757",
                    "waktu_lapor": "01/02/2023 09:10:01",
                    "waktu_response": "01/02/2023 10:19:43",
                    "waktu_recovery": "01/02/2023 13:43:41",
                    "durasi_response_time": 4182,
                    "durasi_recovery_time": 12238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALAM",
                    "alamat_pelapor": "JL TAMANYELENG DESA BODDIA, TAMANYELENG, BAROMBONG, KAB. GOWA, SULAWESI SELATAN",
                    "no_telp_pelapor": "085255411235",
                    "keterangan_pelapor": "TGL 10/11/22 PROSES PB (R1T/900 VA) DENGAN NO AGENDA 321319912211109855 DAN NO REG 3213112121781. TGL 21 / 11 / 22 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\nLAPOR KEMBALI TGL 01/02/2023 9:13 CC.54.MEGAWATI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020101762",
                    "waktu_lapor": "01/02/2023 09:10:27",
                    "waktu_response": "01/02/2023 09:10:48",
                    "waktu_recovery": "01/02/2023 09:13:52",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PER BSD BLOK C7 NO.07A SEK 1-6",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101763",
                    "waktu_lapor": "01/02/2023 09:10:40",
                    "waktu_response": "01/02/2023 09:11:22",
                    "waktu_recovery": "01/02/2023 10:39:16",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 5274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sadan",
                    "alamat_pelapor": "DN DAWUHAN No. RT.22 RW.6",
                    "no_telp_pelapor": "6281331251607",
                    "keterangan_pelapor": "penambahan daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020101765",
                    "waktu_lapor": "01/02/2023 09:10:43",
                    "waktu_response": "01/02/2023 09:12:05",
                    "waktu_recovery": "01/02/2023 09:14:02",
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.40 SEK XII",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101768",
                    "waktu_lapor": "01/02/2023 09:10:52",
                    "waktu_response": "01/02/2023 09:16:40",
                    "waktu_recovery": "01/02/2023 10:16:41",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 3601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titis Adiatmanta",
                    "alamat_pelapor": "KK BUMI MONDOROKO GR I No.002 RT.00 RW.00 MONDOROKO",
                    "no_telp_pelapor": "6287834543933",
                    "keterangan_pelapor": "Gagal Isi No Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020101780",
                    "waktu_lapor": "01/02/2023 09:12:06",
                    "waktu_response": "01/02/2023 09:18:11",
                    "waktu_recovery": "01/02/2023 09:43:31",
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 1520,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUSAN/susanryantii / BP. ANGGI  ",
                    "alamat_pelapor": "KOSAN BAPAK ARNOKO, NO.4, RT.5/RW.3, SUKAMAHI, CIKARANG PUSAT (KAMAR B2) CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT, ID, 17814",
                    "no_telp_pelapor": "082216629685",
                    "keterangan_pelapor": "MOHON DITINDAK LANJUTI PELANGGAN ID METER 14237735411 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN TERKAIT BLOKING PEMBELIAN SISA KWH 20.0|| CC.54.AGUSTINUS ",
                    "media": "Instagram",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101783",
                    "waktu_lapor": "01/02/2023 09:12:18",
                    "waktu_response": "01/02/2023 09:15:35",
                    "waktu_recovery": "01/02/2023 09:24:05",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELA LENAWATI",
                    "alamat_pelapor": "JL.CIBANGUN KALER 2 RT/RW 01/12 KEL. CIHERANG KEC. CIBEUREUM KOTA TASIKMALAYA JAWABARAT  & MASUK GANG DEPAN WARUNG  ANDIN",
                    "no_telp_pelapor": "085721539493",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN SISA KWH 129. ",
                    "media": "Email",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101785",
                    "waktu_lapor": "01/02/2023 09:12:17",
                    "waktu_response": "01/02/2023 09:36:24",
                    "waktu_recovery": "01/02/2023 11:38:50",
                    "durasi_response_time": 1447,
                    "durasi_recovery_time": 7346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "achmad baidowi",
                    "alamat_pelapor": "KK VILLA NUSA INDAH GG8 No.5 BJ KULUR",
                    "no_telp_pelapor": "6281380615313",
                    "keterangan_pelapor": "mhn di bantu kwh meter tua ingin di remajakan /di ganti sering berbunyi takut terjadi kenapa kenapa mhn bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020101791",
                    "waktu_lapor": "01/02/2023 09:12:57",
                    "waktu_response": "01/02/2023 09:32:30",
                    "waktu_recovery": "01/02/2023 09:33:51",
                    "durasi_response_time": 1173,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Santi Rusmiati",
                    "alamat_pelapor": "Kp Sudimampir Ds Campaka mekar Rt01/Rw03",
                    "no_telp_pelapor": "6283894936194",
                    "keterangan_pelapor": "Tidak bisa Memasukan Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5123020100327",
                    "waktu_lapor": "01/02/2023 09:13:52",
                    "waktu_response": "01/02/2023 09:21:27",
                    "waktu_recovery": "01/02/2023 09:40:17",
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL - PR TAMAN PONDOK JATI BLOK AZ NO 4 RT 0 RW 0 KEL GELURAN KEC TAMAN KAB SIDOARJO / DARI ALFAMART  ",
                    "no_telp_pelapor": "081213791908",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 27/01/2023 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020101793",
                    "waktu_lapor": "01/02/2023 09:13:55",
                    "waktu_response": "01/02/2023 09:16:08",
                    "waktu_recovery": "01/02/2023 09:41:53",
                    "durasi_response_time": 133,
                    "durasi_recovery_time": 1545,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDIANSYAH ",
                    "alamat_pelapor": "JL BTN BELAKANG DKAT GRJ KATOLIK No. 0  RT 02/04, BRAMBAKEN, SAMOFA, KAB. BIAK NUMFOR, P A P U A. BELAKANG PERUM BTN RITG ",
                    "no_telp_pelapor": "081343112454",
                    "keterangan_pelapor": "TGL 25/1/2023 BP DAN STROOM AWAL PROSES PD (R1MT/900 VA) DENGAN NO AGENDA 422100512301253334 TELAH DILUNASI. TGL 31/1/2023 STATUS PADA AP2T PEREMAJAAN PDL . INFO PELANGGAN TGL 31/1/2023 DATANG PETUGAS NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BIAK KOTA"
                },
                {
                    "no_laporan": "K5423020101800",
                    "waktu_lapor": "01/02/2023 09:14:50",
                    "waktu_response": "01/02/2023 09:16:54",
                    "waktu_recovery": "01/02/2023 09:33:21",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 987,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ridwan",
                    "alamat_pelapor": "KP KRANGGAN WETAN ",
                    "no_telp_pelapor": "628971804306",
                    "keterangan_pelapor": "SAYA INGIN MENGAJUKAN PENERANGAN SEMENTARA NON PELANGGAN/PDR DENGAN DATA...\\n\\nNAMA : SAUT\\nALAMAT : KP KRANGGAN WETAN BENDA RT 1 RW 8\\nKEL : JATI RANGGA\\nKEC : JATI SAMPURNA\\nKTP : 3275101506620120\\nDAYA : 3500\\nPERUNTUKAN : PESTA\\nPEMAKAIAN : JUMAT-SABTU TGL 3-4 (2 HARI) FEBRUARI - 2023",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101801",
                    "waktu_lapor": "01/02/2023 09:15:01",
                    "waktu_response": "01/02/2023 09:15:42",
                    "waktu_recovery": "01/02/2023 09:16:41",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERU",
                    "alamat_pelapor": "DN TARETA No. RT.3 RW.2 PESISIR GE",
                    "no_telp_pelapor": "6287849268983",
                    "keterangan_pelapor": "KWH METER ERROR MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101804",
                    "waktu_lapor": "01/02/2023 09:15:16",
                    "waktu_response": "01/02/2023 09:16:23",
                    "waktu_recovery": "01/02/2023 09:33:13",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 1010,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "endi wiyanto",
                    "alamat_pelapor": "jln manunggal gg al amin rumah no 137",
                    "no_telp_pelapor": "6282234234380",
                    "keterangan_pelapor": "gagal memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020101805",
                    "waktu_lapor": "01/02/2023 09:15:28",
                    "waktu_response": "01/02/2023 09:36:02",
                    "waktu_recovery": "01/02/2023 10:11:54",
                    "durasi_response_time": 1234,
                    "durasi_recovery_time": 2152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Candra rizki",
                    "alamat_pelapor": "KP MINABAKTI No. RT.0 RW.0 BANTEN",
                    "no_telp_pelapor": "6285900221633",
                    "keterangan_pelapor": "saya tidak bisa membeli Token listrik baik di minimarket, aplikasi PLN mobile dan DANA, di minimarket keterangan ny jumlah kwh melebihi batas padahal di bulan ini saya belum membeli Token sama sekali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020101810",
                    "waktu_lapor": "01/02/2023 09:15:47",
                    "waktu_response": "01/02/2023 11:13:33",
                    "waktu_recovery": "01/02/2023 11:26:03",
                    "durasi_response_time": 7066,
                    "durasi_recovery_time": 750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ambaranhosman",
                    "alamat_pelapor": "Jl. P.Diponegoro No.36",
                    "no_telp_pelapor": "6287743319396",
                    "keterangan_pelapor": "meter tidak dapat mengisi pulsa Dan layar menunjukan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101814",
                    "waktu_lapor": "01/02/2023 09:16:07",
                    "waktu_response": "01/02/2023 09:16:59",
                    "waktu_recovery": "01/02/2023 09:17:51",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satikun",
                    "alamat_pelapor": "DN KLOJEN 2, BULU No.00 RT.2 RW.6",
                    "no_telp_pelapor": "6282264125894",
                    "keterangan_pelapor": "kwh meter boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101815",
                    "waktu_lapor": "01/02/2023 09:16:16",
                    "waktu_response": "01/02/2023 09:30:09",
                    "waktu_recovery": "01/02/2023 10:28:53",
                    "durasi_response_time": 833,
                    "durasi_recovery_time": 3524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendrik rasinan",
                    "alamat_pelapor": "JL UWURAN I",
                    "no_telp_pelapor": "6285240054378",
                    "keterangan_pelapor": "tdk bisa melalkukan pembelian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5423020101821",
                    "waktu_lapor": "01/02/2023 09:17:03",
                    "waktu_response": "01/02/2023 09:36:07",
                    "waktu_recovery": "01/02/2023 09:43:58",
                    "durasi_response_time": 1144,
                    "durasi_recovery_time": 471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedi Sumarsono",
                    "alamat_pelapor": "DN RANDUBENER No. RT.4 RW.1 RANDUBENER",
                    "no_telp_pelapor": "6285604193977",
                    "keterangan_pelapor": "mohon ditindaklanjuti tombol kwh meter rusak tidak bisa isi token ds. randubener kembangbahu +\\n0856-0419-3977",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5323020100176",
                    "waktu_lapor": "01/02/2023 09:17:55",
                    "waktu_response": "01/02/2023 09:28:49",
                    "waktu_recovery": "01/02/2023 09:33:12",
                    "durasi_response_time": 654,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ATUS ",
                    "alamat_pelapor": "JL SEKELOA TIMUR NO.29  RT-8 / RW-3 KEL SEKELOA  KEC COBLONG KOTA BANDUNG ",
                    "no_telp_pelapor": "082127427443",
                    "keterangan_pelapor": "DISPLAY TERTERA USANG . PTL NYALA . SISA 128.1  KWH  .\\nNO STROOM 39758482349016760675 DAN 15170134901855413902",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101830",
                    "waktu_lapor": "01/02/2023 09:18:13",
                    "waktu_response": "01/02/2023 09:38:13",
                    "waktu_recovery": "01/02/2023 11:04:56",
                    "durasi_response_time": 1200,
                    "durasi_recovery_time": 5203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE",
                    "alamat_pelapor": "PR PORIS RESIDENT BLOK A5 NO 30  RT01/ RW9 KEL. PORIS PELAWAT UTARA KEC. CIPONDOH KOTA TANGERANG // ACUANNYA DEKAT POS SECURITY ",
                    "no_telp_pelapor": "081321420547",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KARENA KEYPAD ANGKA PADA APP PRABAYAR (SEMUA ANGKA) TIDAK BERFUNGSI. SISA 15.56 KWH. ID METER 14205096952.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101836",
                    "waktu_lapor": "01/02/2023 09:18:19",
                    "waktu_response": "01/02/2023 09:47:32",
                    "waktu_recovery": "01/02/2023 10:16:44",
                    "durasi_response_time": 1753,
                    "durasi_recovery_time": 1752,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "angelina sophiaa",
                    "alamat_pelapor": "JL Jl.TANJUNG PURA - PAGAT RT. RW. No. No.0 RT. RW.",
                    "no_telp_pelapor": "6283879384169",
                    "keterangan_pelapor": "kami mengajukan multiguna dari hari jumat dan sudah terbayarkan sampai hari ini belum dipasang dengan alasan tidak bisa masuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BARABAI"
                },
                {
                    "no_laporan": "K5423020101837",
                    "waktu_lapor": "01/02/2023 09:18:27",
                    "waktu_response": "01/02/2023 09:27:35",
                    "waktu_recovery": "01/02/2023 10:29:39",
                    "durasi_response_time": 548,
                    "durasi_recovery_time": 3724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FATKUR ANDIK",
                    "alamat_pelapor": "DS KALI AMPOH No. RT.15 RW.4 KALI PECAB",
                    "no_telp_pelapor": "6285655135723",
                    "keterangan_pelapor": "beli token tapi tidk bisa dimasukkan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5323020100179",
                    "waktu_lapor": "01/02/2023 09:19:08",
                    "waktu_response": "01/02/2023 09:24:04",
                    "waktu_recovery": "01/02/2023 11:02:46",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 5922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "JL RAYA DOMO NO .0 RT .0 RW .0 DESA DOMO KEC. KAMPAR KIRI  KAB. KAMPAR , ACUAN : DEKAT PABRIK KELAPA SAWIT ",
                    "no_telp_pelapor": "081268903434",
                    "keterangan_pelapor": "PELANGGAN TELAH MENGAJUKAN PROSES PB MELALUI UNIT PLN PADA FEBUARI 2022 SEBANYAK 100 UNIT  . SESUAI INFO PELANGGAN , AKAN DILAKUKAN PEMASANGAN TIANG TERLEBIH DAHULU . SEBELUMNYA INFO PETUGAS TIANG SUDAH TERSEDIA , NAMUN HINGGA SAAT INI BLM TERPASANG . MOHON KONFIRMASI PELANGGAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LIPAT KAIN"
                },
                {
                    "no_laporan": "K5423020101840",
                    "waktu_lapor": "01/02/2023 09:19:06",
                    "waktu_response": "01/02/2023 09:23:35",
                    "waktu_recovery": "01/02/2023 15:39:05",
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 22530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SARIANTO PURBA",
                    "alamat_pelapor": "JL YOS SUDARSO KM 22 No.0 RT.0 RW.0 RUMBAI BUK",
                    "no_telp_pelapor": "6281275360370",
                    "keterangan_pelapor": "token gak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5423020101846",
                    "waktu_lapor": "01/02/2023 09:19:31",
                    "waktu_response": "01/02/2023 09:52:14",
                    "waktu_recovery": "01/02/2023 19:57:15",
                    "durasi_response_time": 1963,
                    "durasi_recovery_time": 36301,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti auliyah",
                    "alamat_pelapor": "Jl. Lingkungan III Rt 01 rw 03 gang kamtib",
                    "no_telp_pelapor": "6285715178876",
                    "keterangan_pelapor": "to",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020101847",
                    "waktu_lapor": "01/02/2023 09:19:34",
                    "waktu_response": "01/02/2023 09:21:03",
                    "waktu_recovery": "01/02/2023 09:22:46",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tono mahardika",
                    "alamat_pelapor": "DN TAMAN 2, RANDU JALAK No.00 RT.8 RW.3",
                    "no_telp_pelapor": "6281995278352",
                    "keterangan_pelapor": "tombol macet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101859",
                    "waktu_lapor": "01/02/2023 09:20:26",
                    "waktu_response": "01/02/2023 09:21:20",
                    "waktu_recovery": "01/02/2023 09:22:53",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Mai",
                    "alamat_pelapor": "DN KLUANGAN TLOGOARGO TIRIS No.- RT.12 RW.5",
                    "no_telp_pelapor": "62895632730903",
                    "keterangan_pelapor": "MOHON BANTUANNYA APP PRABAYAR TIDAK DAPAT MEMBELI TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5523020100219",
                    "waktu_lapor": "01/02/2023 09:21:05",
                    "waktu_response": "01/02/2023 09:23:48",
                    "waktu_recovery": "01/02/2023 09:54:42",
                    "durasi_response_time": 163,
                    "durasi_recovery_time": 1854,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELISA",
                    "alamat_pelapor": "JL RAYA PARUNG BOGOR NO 88A RT 02 RW 05 KEL JAMPANG KEC KEMANG KAB BOGOR JAWA BARAT",
                    "no_telp_pelapor": "6285691063036",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB (B2T/13200VA)\\nKODE BOOKING : 8875530000014258\\nNO AGENDA : 538419912301127633\\nBP LUNAS PADA TGL (12/01/2023), PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020101876",
                    "waktu_lapor": "01/02/2023 09:22:57",
                    "waktu_response": "01/02/2023 09:25:13",
                    "waktu_recovery": "01/02/2023 13:02:24",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 13031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NIKO",
                    "alamat_pelapor": "JL WIJAYAKUSUMA I NO 1 RT-5 / RW-9 KEL CILANDAK BRT KEC CILANDAK KOTA JAKSEL (SEDERET ALFAMIDI)",
                    "no_telp_pelapor": "0218718706",
                    "keterangan_pelapor": "TGL 13/9/2022 PENANGANAN GANGGUAN PTL APP RUSAK  TERKAIT NO LAPOR G5522091300614 OLEH PETUGAS DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO DIBERIKAN MOHON SEGERA APP DIPASANG KEMBALI SESUAI KETENTUAN TERKAIT K5423012503686",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101879",
                    "waktu_lapor": "01/02/2023 09:22:59",
                    "waktu_response": "01/02/2023 09:23:31",
                    "waktu_recovery": "01/02/2023 09:25:31",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.5 KADEMANGAN",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101883",
                    "waktu_lapor": "01/02/2023 09:23:05",
                    "waktu_response": "01/02/2023 09:25:59",
                    "waktu_recovery": "01/02/2023 09:27:23",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul sukur",
                    "alamat_pelapor": "DN KERTO UTOMO, KEBON AGUNG No.00 RT.2 RW.3",
                    "no_telp_pelapor": "62814169853481",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101884",
                    "waktu_lapor": "01/02/2023 09:23:05",
                    "waktu_response": "01/02/2023 10:10:24",
                    "waktu_recovery": "01/02/2023 12:47:59",
                    "durasi_response_time": 2839,
                    "durasi_recovery_time": 9455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lanny Gosal Kim",
                    "alamat_pelapor": "DS SINUIAN RBK No.00 0",
                    "no_telp_pelapor": "6281340268558",
                    "keterangan_pelapor": "Beberapa titik kabel sudah terlepas dari tiang listrik. bahkan kabel sudah turun sekitar 1 meter di atas tanah. Sementara ini kabel yang terlepas di topang dengan bambu oleh warga sekitar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAWANGKOAN"
                },
                {
                    "no_laporan": "K5423020101886",
                    "waktu_lapor": "01/02/2023 09:23:20",
                    "waktu_response": "01/02/2023 09:23:50",
                    "waktu_recovery": "01/02/2023 09:25:38",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "KK CLUSTER MEXICANO C10-9 SEK X SERPONG",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101888",
                    "waktu_lapor": "01/02/2023 09:23:30",
                    "waktu_response": "01/02/2023 09:27:29",
                    "waktu_recovery": "01/02/2023 10:05:38",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 2289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "made artawan",
                    "alamat_pelapor": "Raya Kerobokan No. 51",
                    "no_telp_pelapor": "6285100463393",
                    "keterangan_pelapor": "dari pengaduang yg tertanggal 24/1/23 sampai sekarang listrik blm terpasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101890",
                    "waktu_lapor": "01/02/2023 09:23:39",
                    "waktu_response": "01/02/2023 09:24:03",
                    "waktu_recovery": "01/02/2023 09:25:44",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "JL H RIWAN RT4/14 KUNCIRAN",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101891",
                    "waktu_lapor": "01/02/2023 09:23:45",
                    "waktu_response": "01/02/2023 09:31:42",
                    "waktu_recovery": "01/02/2023 10:42:50",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 4268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni",
                    "alamat_pelapor": "PR TAMAN SARI BUKIT DAMAI No.B5 RT.0 RW.0 GUNUNG SIN",
                    "no_telp_pelapor": "6285224348850",
                    "keterangan_pelapor": "indikator orange menyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101893",
                    "waktu_lapor": "01/02/2023 09:23:47",
                    "waktu_response": "01/02/2023 09:28:57",
                    "waktu_recovery": "01/02/2023 09:56:14",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yeremia lukas",
                    "alamat_pelapor": "JL SUKASARI No.0 RT.000 RW.00 PAJAJARAN",
                    "no_telp_pelapor": "6285794498118",
                    "keterangan_pelapor": "petugas tidak datang, tagihan bulan ini sepertinya disamakan dengan bulan lalu. padahal orangtua saya lg diluar kota jd pemakaian listrik harusnya sedikit sekali. bagaimana pembayaran yg harus saya bayar? kelebihan bayarnya dialokasikan ke bulan berikut2nya? soalnya tagihannnya sepertinya bisa untuk 2-3 bulan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101897",
                    "waktu_lapor": "01/02/2023 09:24:04",
                    "waktu_response": "01/02/2023 10:36:04",
                    "waktu_recovery": "01/02/2023 14:25:54",
                    "durasi_response_time": 4320,
                    "durasi_recovery_time": 13790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitrika supriatna",
                    "alamat_pelapor": "kp. cigebang rt 03 rw 01 desa cibening",
                    "no_telp_pelapor": "6288809070012",
                    "keterangan_pelapor": "kenapa tagihan listrik saya naik 2 kali lipat dari bulan kemrin dan bulan sekarang juga naik tidak seperti tagihan sebelum2nya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020101905",
                    "waktu_lapor": "01/02/2023 09:24:33",
                    "waktu_response": "01/02/2023 09:25:42",
                    "waktu_recovery": "01/02/2023 10:57:10",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 5488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PENGKIAT",
                    "alamat_pelapor": "JL KP LEMO RT 005 RW 002 NO.- DS LEMO KEC TELUK NAGA KAB TANGERANG // DKT VIHARA LEMO",
                    "no_telp_pelapor": "02155931358",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PROSES GESER TIANG LISTRIK DIPERSIL TSB. PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER: 5666032003456 TGL 12/01/23, NAMUN HINGGA SAAT INI BELUM DILAKUKAN REALISASI. YBS MERASA KECEWA DAN PELANGGAN INGIN DIKONFIRMASI ATAS HAL TSB. SESUAI INFO PELANGGAN, DIJANJIKAN UNTUK DI REALISASIKAN PD TGL 27/01/23. PELANGGAN MENGINGINKAN AGAR SEGERA DIREALISASIKAN SECEPATNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101908",
                    "waktu_lapor": "01/02/2023 09:24:44",
                    "waktu_response": "03/02/2023 14:44:36",
                    "waktu_recovery": "03/02/2023 14:48:06",
                    "durasi_response_time": 191992,
                    "durasi_recovery_time": 210,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL",
                    "alamat_pelapor": "JL LELILEF WAIBULAN BELAKANG PERTAMINA KEL LILILEF WAIBULAN KEC  WEDA TENGAH KAB HALMAHERA TENGAH, MALUKU UTARA",
                    "no_telp_pelapor": "085321454410",
                    "keterangan_pelapor": "TGL 25/01/23 PROSES PB ( 5500 VA) DENGAN NO AGENDA 415509912301256181 DAN NO REG 4155012013165. TGL 25/01/23 BP DAN STROOM AWAL TELAH DILUNASI . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423020101908 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT TGL 03/02/23 PUKUL 10.59 PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.PELANGGAN MENGINGINKAN PENANGANAN SEGERA 32G27KE CC.54.NURYATI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WEDA"
                },
                {
                    "no_laporan": "K5423020101910",
                    "waktu_lapor": "01/02/2023 09:24:48",
                    "waktu_response": "01/02/2023 09:34:24",
                    "waktu_recovery": "01/02/2023 09:42:17",
                    "durasi_response_time": 576,
                    "durasi_recovery_time": 473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tandy Junkito",
                    "alamat_pelapor": "GG SADO No.0",
                    "no_telp_pelapor": "628192102062",
                    "keterangan_pelapor": "meteran pln hang / freeze dan tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020101913",
                    "waktu_lapor": "01/02/2023 09:25:25",
                    "waktu_response": "01/02/2023 09:26:09",
                    "waktu_recovery": "01/02/2023 09:27:31",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 82,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YAHYA",
                    "alamat_pelapor": "JL IRH.JUANDA PATOKAN No. 0 RT.002 RW.06 KRAKSAAN",
                    "no_telp_pelapor": "6285204562997",
                    "keterangan_pelapor": "padam dari kemarin sore mohon perbaikannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101919",
                    "waktu_lapor": "01/02/2023 09:26:37",
                    "waktu_response": "01/02/2023 09:27:42",
                    "waktu_recovery": "01/02/2023 09:28:31",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 49,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad jojon",
                    "alamat_pelapor": "DN JUJUK ALAS SUMUR No. RT.1 RW.5",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5323020100191",
                    "waktu_lapor": "01/02/2023 09:26:49",
                    "waktu_response": "01/02/2023 09:29:50",
                    "waktu_recovery": "01/02/2023 09:51:50",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 1320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "JL GUNUNG SAWAH DN CIBULAKAN RT-2 / RW-1 KP CIBULAKAN DS SUKAMAJU KEC CIHAUR BEUTI KAB CIAMUS",
                    "no_telp_pelapor": "085353362043",
                    "keterangan_pelapor": "TIDAK DAPAT MENGINPUTKAN STRROM, PTL MENYALA SISA STROOM 17 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RAJAPOLAH"
                },
                {
                    "no_laporan": "K5423020101929",
                    "waktu_lapor": "01/02/2023 09:27:37",
                    "waktu_response": "01/02/2023 09:31:56",
                    "waktu_recovery": "01/02/2023 10:28:26",
                    "durasi_response_time": 259,
                    "durasi_recovery_time": 3390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Meyasa Mentari",
                    "alamat_pelapor": "KP GARESSI No.0",
                    "no_telp_pelapor": "6285395908216",
                    "keterangan_pelapor": "Perubahan Instalasi listrik dan daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARIANGO"
                },
                {
                    "no_laporan": "K5423020101939",
                    "waktu_lapor": "01/02/2023 09:28:10",
                    "waktu_response": "01/02/2023 09:28:56",
                    "waktu_recovery": "01/02/2023 09:30:38",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "riny",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020101940",
                    "waktu_lapor": "01/02/2023 09:28:25",
                    "waktu_response": "01/02/2023 10:12:54",
                    "waktu_recovery": "01/02/2023 10:21:38",
                    "durasi_response_time": 2669,
                    "durasi_recovery_time": 524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIYANTO",
                    "alamat_pelapor": "JL SEROJA 1 NO 10  RT-3 / RW-1 SEMARANG",
                    "no_telp_pelapor": "6285641442051",
                    "keterangan_pelapor": "TGL 17/01/23  PENANGANAN GANGGUAN APP PRABAYAR TERBAKAR OLEH PETUGAS (BP JEFRI DAN BP BOWO) DENGAN CARA SAMBUNG LANGSUNG. NO BERITA ACARA. - . MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 56603644206.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020101941",
                    "waktu_lapor": "01/02/2023 09:28:22",
                    "waktu_response": "01/02/2023 11:47:19",
                    "waktu_recovery": "01/02/2023 11:51:34",
                    "durasi_response_time": 8337,
                    "durasi_recovery_time": 255,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri Lestari",
                    "alamat_pelapor": "DS SUGIHWARAS No.10 TL BETUTU",
                    "no_telp_pelapor": "6285292497999",
                    "keterangan_pelapor": "voltase turun lampu2 redup elektronik seperti kulkas jg redup sampe ada yg mati.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020101946",
                    "waktu_lapor": "01/02/2023 09:28:52",
                    "waktu_response": "01/02/2023 11:11:58",
                    "waktu_recovery": "01/02/2023 12:51:58",
                    "durasi_response_time": 6186,
                    "durasi_recovery_time": 6000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fhatir Pratama",
                    "alamat_pelapor": "DN LEKONG PITUK No. TETEBATU",
                    "no_telp_pelapor": "6281939473756",
                    "keterangan_pelapor": "Kwh tidak bisa gagal masukan token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101947",
                    "waktu_lapor": "01/02/2023 09:28:55",
                    "waktu_response": "01/02/2023 09:44:38",
                    "waktu_recovery": "01/02/2023 10:20:38",
                    "durasi_response_time": 943,
                    "durasi_recovery_time": 2160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji suhendro",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai dengan penggunaan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101957",
                    "waktu_lapor": "01/02/2023 09:30:24",
                    "waktu_response": "01/02/2023 09:33:27",
                    "waktu_recovery": "01/02/2023 11:58:09",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 8682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANDY",
                    "alamat_pelapor": "PR FREJA HOUSE BLOK C12 NO 8 RT -/- KEL SAMPORA KEC - KAB TANGERANG ACUAN LOKASI DEKAT AEON ",
                    "no_telp_pelapor": "081388092947",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 24.17 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101964",
                    "waktu_lapor": "01/02/2023 09:30:48",
                    "waktu_response": "01/02/2023 09:33:05",
                    "waktu_recovery": "01/02/2023 10:00:11",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 1626,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IYAT",
                    "alamat_pelapor": "JL LINKAR LUAR LIPI CIBINONG PR VILLA KEBUN RAYA CIBINONG ESTATE BLOK A NO 9 DAN 10 RT-/RW-  , KEL CIBINONG , KEC CIBINONG, KAB. BOGOR, JAWA BARAT // DEKAT MALL CIBINONG / SETEMPAT KANTOR PANEL ",
                    "no_telp_pelapor": "02187916810",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 07/12/22  PEMBAYARAN PROSES PD (R2T / 3500 VA - R2T / 6600 VA ) DENGAN NO AGENDA 538219922212057631 DAN NO REG 5382115063549. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101967",
                    "waktu_lapor": "01/02/2023 09:31:05",
                    "waktu_response": "01/02/2023 09:31:17",
                    "waktu_recovery": "01/02/2023 10:34:17",
                    "durasi_response_time": 12,
                    "durasi_recovery_time": 3780,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOHANES",
                    "alamat_pelapor": "JL SETIA KAWAN IV NO 33 RT 7 RW 7 KEL DURI PULO KEC GAMBIR JAKPUS",
                    "no_telp_pelapor": "081293130914",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 17,11 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5323020100200",
                    "waktu_lapor": "01/02/2023 09:31:35",
                    "waktu_response": "01/02/2023 10:02:44",
                    "waktu_recovery": "01/02/2023 16:06:13",
                    "durasi_response_time": 1869,
                    "durasi_recovery_time": 21809,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TITA",
                    "alamat_pelapor": "JL TAMAN KOPO INDAH 5 PR TKI V CLUSTER SHERWOOD BLOK 5 NO 3    KEL MARGAHAYU KEC MARGAASIH KAB BANDUNG , LOKASI SEKOLAH TALENTA",
                    "no_telp_pelapor": "02285449080",
                    "keterangan_pelapor": "\\nMOHON DIBANTU KONVERSI STROOM  . TERKAIT G5323012800424 ( PERGANTIAN KWH METER ) . PELANGGAN MASIH MEMILIKI SISA STROOM NOMINAL 500.000 DAN BELUM DIINPUTKAN DI KWH LAMA \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5323020100201",
                    "waktu_lapor": "01/02/2023 09:31:41",
                    "waktu_response": "01/02/2023 09:32:48",
                    "waktu_recovery": "01/02/2023 13:15:50",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 13382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TAMI",
                    "alamat_pelapor": "JL JL. GEDUNG HIJAU RAYA NO.26 RT.5/RW.15, PONDOK PINANG, KEBAYORAN LAMA, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA",
                    "no_telp_pelapor": "628164816501",
                    "keterangan_pelapor": "BELUM ADA REALISASI PASANG BARU IDPEL 543105815353 (REG NO 5431012139949) BAYAR TGL 04/01/2023. SUDAH PERNAH DILAKUKAN SURVEY OLEH PETUGAS. APP METER BELUM TERPASANG DI LOKASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101979",
                    "waktu_lapor": "01/02/2023 09:32:01",
                    "waktu_response": "01/02/2023 09:34:54",
                    "waktu_recovery": "01/02/2023 09:36:41",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tjok Visnu",
                    "alamat_pelapor": "DN MANDARAN PONDOK KELOR No.0 RT.19 RW.20 PAITON",
                    "no_telp_pelapor": "6281119398892",
                    "keterangan_pelapor": "keluar periksa pulsa gagal terus no 86047998645",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101981",
                    "waktu_lapor": "01/02/2023 09:32:25",
                    "waktu_response": "01/02/2023 09:35:06",
                    "waktu_recovery": "01/02/2023 09:36:48",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.yusuf",
                    "alamat_pelapor": "DN SAMBILANGAN KALIBUNTU No.01 RT.8 RW.1",
                    "no_telp_pelapor": "6281573338452",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101982",
                    "waktu_lapor": "01/02/2023 09:32:30",
                    "waktu_response": "01/02/2023 10:07:17",
                    "waktu_recovery": "01/02/2023 10:43:59",
                    "durasi_response_time": 2087,
                    "durasi_recovery_time": 2202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antik",
                    "alamat_pelapor": "DN PETUNG No.112 RT. 5 RW. 3 PETUNGREJO",
                    "no_telp_pelapor": "6285792225400",
                    "keterangan_pelapor": "mohon info mengapa nomor meter 86222323163 diblokir ya pak? padahalkan prabayar makasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020101986",
                    "waktu_lapor": "01/02/2023 09:33:01",
                    "waktu_response": "01/02/2023 09:40:59",
                    "waktu_recovery": "01/02/2023 13:00:24",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 11965,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad amin salim",
                    "alamat_pelapor": "DS KENONGO No. RT. 3 RW. 6 TULANGAN",
                    "no_telp_pelapor": "6281334229664",
                    "keterangan_pelapor": "gagal penginputan token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020101991",
                    "waktu_lapor": "01/02/2023 09:33:10",
                    "waktu_response": "01/02/2023 10:11:33",
                    "waktu_recovery": "01/02/2023 15:15:21",
                    "durasi_response_time": 2303,
                    "durasi_recovery_time": 18228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "galuh pratama santoso",
                    "alamat_pelapor": "KK BUMI INTI PERS B No.7 RT.0 RW.0 CIBENING",
                    "no_telp_pelapor": "6289502822039",
                    "keterangan_pelapor": "pagi admin PLN, waktu itu kan pernah pengaduan gak bisa isi token, gara2 no id pelanggan berubah dari 14032960354 jadi nomer id pelanggan sekarang, dan waktu itu pihak teknisi PLN yang datang katanya bakal diganti alat tokennya ke token id pelanggan yang baru pas sekitar hari senin-rabu, tapi sampe skrg belum datang min pihak teknisinya? entah kudu pelaporan ulang dulu atau teknisinya lupa, jadi saya bikin pelaporan ulang buat ini min, mohon bantuannya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5323020100206",
                    "waktu_lapor": "01/02/2023 09:33:24",
                    "waktu_response": "01/02/2023 09:34:35",
                    "waktu_recovery": "01/02/2023 10:03:07",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 1712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANARIANA",
                    "alamat_pelapor": "DN SUKAJADI JL RAYA SADANANYA NO 0 RT-3 / RW-2 DESA SUKAJADI KEC SADANANYA KAB CIAMIS ",
                    "no_telp_pelapor": "085220872785",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 27.28 KWH NO METER 60002620676 - 12682685655264989720 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020101997",
                    "waktu_lapor": "01/02/2023 09:33:31",
                    "waktu_response": "01/02/2023 09:34:04",
                    "waktu_recovery": "01/02/2023 09:35:08",
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 64,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edi",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102002",
                    "waktu_lapor": "01/02/2023 09:34:03",
                    "waktu_response": "01/02/2023 09:35:17",
                    "waktu_recovery": "01/02/2023 09:36:54",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Subaheri",
                    "alamat_pelapor": "DN IBRAK KR PRANTI No. RT.001 RW.05 KR PRANTI",
                    "no_telp_pelapor": "6282225530799",
                    "keterangan_pelapor": "KWH MENGELUARKAN PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102003",
                    "waktu_lapor": "01/02/2023 09:34:08",
                    "waktu_response": "01/02/2023 10:58:34",
                    "waktu_recovery": "01/02/2023 12:05:50",
                    "durasi_response_time": 5066,
                    "durasi_recovery_time": 4036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gloria Karangan",
                    "alamat_pelapor": "JL PERM.SM RESIDENCE SONGKA A.4 NO.12 No.",
                    "no_telp_pelapor": "6285256616131",
                    "keterangan_pelapor": "tolong di bantu saya mau tambah daya listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020102009",
                    "waktu_lapor": "01/02/2023 09:34:17",
                    "waktu_response": "01/02/2023 09:43:59",
                    "waktu_recovery": "01/02/2023 09:55:08",
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 669,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendi nurdin",
                    "alamat_pelapor": "KK BUMI SINDANG PANON IDH B DS SD PANON No.0 RT.4 RW.12 BANJARAN",
                    "no_telp_pelapor": "6285795294194",
                    "keterangan_pelapor": "memasukan pulsa token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020102016",
                    "waktu_lapor": "01/02/2023 09:34:44",
                    "waktu_response": "01/02/2023 09:37:03",
                    "waktu_recovery": "01/02/2023 10:26:52",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 2989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gilang Prasetiyo",
                    "alamat_pelapor": "GG SRIKANDI No.1 RT.0 RW.0 TEGAL BUAH",
                    "no_telp_pelapor": "6281703513878",
                    "keterangan_pelapor": "saya mau tambah daya ke 11.000, tapi gagal terus, katanya disuruh selesaikan permohonan, tapi permohonan apa?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020102019",
                    "waktu_lapor": "01/02/2023 09:34:51",
                    "waktu_response": "01/02/2023 09:37:47",
                    "waktu_recovery": "01/02/2023 10:25:05",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERNA",
                    "alamat_pelapor": "KP.RAWAKUDA RT/RW 10/05 DESA KARANG HARUM, KEC. KEDUNG WARINGIN, KAB.BEKASI",
                    "no_telp_pelapor": "089647779613",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 14.54",
                    "media": "Instagram",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102024",
                    "waktu_lapor": "01/02/2023 09:35:02",
                    "waktu_response": "01/02/2023 09:46:27",
                    "waktu_recovery": "01/02/2023 10:15:46",
                    "durasi_response_time": 685,
                    "durasi_recovery_time": 1759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "asari ari",
                    "alamat_pelapor": "DN MEKARSARI KEC BANJARSARI No.0 RT.24 RW.6 CIBADAK",
                    "no_telp_pelapor": "6281284438986",
                    "keterangan_pelapor": "pembelian token dirufund / ditolak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020102025",
                    "waktu_lapor": "01/02/2023 09:35:08",
                    "waktu_response": "01/02/2023 09:44:45",
                    "waktu_recovery": "01/02/2023 12:19:20",
                    "durasi_response_time": 577,
                    "durasi_recovery_time": 9275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldila Kiki",
                    "alamat_pelapor": "JL YOS SUDARSO No.020 RT.00 RW.00 GRESIK",
                    "no_telp_pelapor": "6282257484047",
                    "keterangan_pelapor": "tidak bisa memasukkan nomer token baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020102028",
                    "waktu_lapor": "01/02/2023 09:35:17",
                    "waktu_response": "01/02/2023 09:38:14",
                    "waktu_recovery": "01/02/2023 10:02:45",
                    "durasi_response_time": 177,
                    "durasi_recovery_time": 1471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elinda Amelia",
                    "alamat_pelapor": "KP CIBEUREUM No. RT.4 RW.3 NEGLASARI",
                    "no_telp_pelapor": "6283898849770",
                    "keterangan_pelapor": "tidak bisa isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102031",
                    "waktu_lapor": "01/02/2023 09:35:46",
                    "waktu_response": "01/02/2023 09:37:06",
                    "waktu_recovery": "01/02/2023 09:37:58",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutiyoso",
                    "alamat_pelapor": "DN KOLOR No.00 RT.5 RW.1",
                    "no_telp_pelapor": "6288212543875",
                    "keterangan_pelapor": "kwh macet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102034",
                    "waktu_lapor": "01/02/2023 09:35:50",
                    "waktu_response": "01/02/2023 09:55:26",
                    "waktu_recovery": "01/02/2023 10:07:05",
                    "durasi_response_time": 1176,
                    "durasi_recovery_time": 699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu kurniawan",
                    "alamat_pelapor": "DK PINGKUK RT.1 RW.7 WONOSEGORO",
                    "no_telp_pelapor": "6282242390808",
                    "keterangan_pelapor": "menanggapi aduan kemarin dengan nomor aduan K55230128 bahwa ada kelebihan kwh sampai naik 5 kalilipat dibulan januari kemarin dengan kesalahan petugas input data tidak cuma sekali dua kali yvmana dibulan februari dan mungkin bulan berikutnya tidak ada tagihan. tp ini dibulan februari msh tetap ada tagihan. mohon ditindak lanjuti petugas input data selalu meyarankan ganti token pulsa dan sedikit memaksa dg alasan biar tidak ada tagihan beban mencapai ratusan ribu katanya padahal dengan rumah kosong 900 watt dan cuma ada lampu 2 buah yg menyala tidak mungkin tagihan mencapai ratusan ribu yg disampaikan petugas tdk relevan dengan bukti data maupun secara logika. disini saya lampirkan foto meteran per tgl 28 januari kemarin .terimakasih mohon ditjndaklanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBERLAWANG"
                },
                {
                    "no_laporan": "K5423020102035",
                    "waktu_lapor": "01/02/2023 09:35:51",
                    "waktu_response": "01/02/2023 10:35:03",
                    "waktu_recovery": "01/02/2023 10:50:37",
                    "durasi_response_time": 3552,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhamzah",
                    "alamat_pelapor": "JL KEADILAN KAV ADHI KARYA No.00 RT.5 RW.3 RANGKAPJAY",
                    "no_telp_pelapor": "6281806073808",
                    "keterangan_pelapor": "pagi, dengan IdPel 538713445423 tambah daya. laporan saya kemarin Lom ada balasan dari pihak up PLN setempat.. Tolong di bantu kendalanya infokan ke kami . terima kasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102040",
                    "waktu_lapor": "01/02/2023 09:36:47",
                    "waktu_response": "01/02/2023 09:37:41",
                    "waktu_recovery": "01/02/2023 09:56:04",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 1103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yori",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102046",
                    "waktu_lapor": "01/02/2023 09:37:24",
                    "waktu_response": "01/02/2023 09:38:17",
                    "waktu_recovery": "01/02/2023 10:37:51",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 3574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIK",
                    "alamat_pelapor": "KP CISAUK No.0 RT.3 RW.4 PAGEDANGAN",
                    "no_telp_pelapor": "6281317143139",
                    "keterangan_pelapor": "saya isi pulsa kwh di tolak terus , sudah 2 kali beli pulsa tidak bisa di isi kwh nya, mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102053",
                    "waktu_lapor": "01/02/2023 09:38:18",
                    "waktu_response": "01/02/2023 09:38:54",
                    "waktu_recovery": "01/02/2023 09:41:34",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erik dwi",
                    "alamat_pelapor": "DN KRAJAN ANDUNGSARI No.0 RT.2 RW.1",
                    "no_telp_pelapor": "62857284657888",
                    "keterangan_pelapor": "Kwh keluar periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102055",
                    "waktu_lapor": "01/02/2023 09:38:25",
                    "waktu_response": "01/02/2023 09:59:23",
                    "waktu_recovery": "01/02/2023 10:16:06",
                    "durasi_response_time": 1258,
                    "durasi_recovery_time": 1003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gin gin ginanjar",
                    "alamat_pelapor": "kp/ds singamerta RT 01/01 depan klinik assalam",
                    "no_telp_pelapor": "6281906418958",
                    "keterangan_pelapor": "baru 3 hari diganti meteran baru permintaan dari petugas PLN yang datang ke rumah. setelah diganti token di boros.. biasa pemakaian paling banyak 150 rb perminggu.. setelah diganti meteran jadi 50 rb perhari..mohon solusinya agar pelanggan tidak dirugikan..atau minta dikembalikan pakai meyeran yang lama.. \\ntd malam saya isi lg 20 rb cuman cukuo sampai pagi aja..\\nkami sangat terbebani.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020102057",
                    "waktu_lapor": "01/02/2023 09:38:37",
                    "waktu_response": "01/02/2023 11:10:44",
                    "waktu_recovery": "01/02/2023 11:13:11",
                    "durasi_response_time": 5527,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "maryanto",
                    "alamat_pelapor": "DN PANGUKREJO RT.3 RW.3 UMBULHARJO",
                    "no_telp_pelapor": "6283139091916",
                    "keterangan_pelapor": "token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020102062",
                    "waktu_lapor": "01/02/2023 09:39:02",
                    "waktu_response": "01/02/2023 09:41:05",
                    "waktu_recovery": "01/02/2023 10:52:56",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 4311,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi astri nurarlan",
                    "alamat_pelapor": "PR MIRA BLS INDAH C NO.14 No. BALIASE",
                    "no_telp_pelapor": "6282188427319",
                    "keterangan_pelapor": "meteran tdk mau di isi tokennya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020102065",
                    "waktu_lapor": "01/02/2023 09:39:30",
                    "waktu_response": "01/02/2023 10:35:12",
                    "waktu_recovery": "01/02/2023 10:50:44",
                    "durasi_response_time": 3342,
                    "durasi_recovery_time": 932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmawati",
                    "alamat_pelapor": "Gang Bungur II No. 31 B rt 02 rw 08",
                    "no_telp_pelapor": "6289516542880",
                    "keterangan_pelapor": "Pembayaran listrik meningkat drastis, mohon diperiksa kwh nya apakah bermasalah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102066",
                    "waktu_lapor": "01/02/2023 09:39:35",
                    "waktu_response": "01/02/2023 09:40:48",
                    "waktu_recovery": "01/02/2023 10:44:02",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 3794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tiara Gearinda Pinandita",
                    "alamat_pelapor": "Jl. Raya Tarik No.234",
                    "no_telp_pelapor": "6282234117050",
                    "keterangan_pelapor": "Selamat pagi , mohon bantuan pihak terkait agar melakukan pengecekan stand meter di rumah . karena 2 bulan ini bayar tagihan listrik seperti tidak wajar . sedangkan pemakaian normal seperti biasa terlebih sekarang sudah tidak menggunakan lemari es namun tagihan sama 440 an dalam 2 bulan terakhir, mohon perhatian nya dan segera di respon terimakasih .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020102067",
                    "waktu_lapor": "01/02/2023 09:39:38",
                    "waktu_response": "01/02/2023 09:43:05",
                    "waktu_recovery": "01/02/2023 09:57:07",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 842,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adl malik",
                    "alamat_pelapor": "kalaena kiri ",
                    "no_telp_pelapor": "6285217182968",
                    "keterangan_pelapor": "gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TOMONI"
                },
                {
                    "no_laporan": "K5323020100216",
                    "waktu_lapor": "01/02/2023 09:39:38",
                    "waktu_response": "01/02/2023 09:40:29",
                    "waktu_recovery": "01/02/2023 10:31:21",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 3052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUWANDI ",
                    "alamat_pelapor": "POS KAMLING PBI DN ALAMAT PONDOK BENOWO INDAH RT 7 RW 11 KEL BABAT JERAWAT  KEC PAKAL KOTA SURABAYA ",
                    "no_telp_pelapor": "6285755356877",
                    "keterangan_pelapor": "PELANGGAN INGIN MENDAPATKAN INFORMASI ID PEL AN POS KAMLING PBI DN TARIF SOSIAL DAYA 1300VA. MOHON DIBANTU DAN KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020102070",
                    "waktu_lapor": "01/02/2023 09:39:48",
                    "waktu_response": "01/02/2023 09:40:23",
                    "waktu_recovery": "01/02/2023 09:41:49",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MANING",
                    "alamat_pelapor": "DN KRAJAN BRANI WTN No.0 RT.5 RW.2 MARON",
                    "no_telp_pelapor": "6285333276196",
                    "keterangan_pelapor": "TIDAK BS BELI TOKEN DI APLIKASI MOHON SOLUSINYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102071",
                    "waktu_lapor": "01/02/2023 09:39:50",
                    "waktu_response": "01/02/2023 09:45:18",
                    "waktu_recovery": "01/02/2023 09:49:20",
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 242,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eldawati",
                    "alamat_pelapor": "JL PAYA TOGOK No.1 RT.1 RW.1 TG.BERLIAN",
                    "no_telp_pelapor": "6283848959372",
                    "keterangan_pelapor": "mcb terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BATU"
                },
                {
                    "no_laporan": "K5423020102074",
                    "waktu_lapor": "01/02/2023 09:40:03",
                    "waktu_response": "01/02/2023 09:54:33",
                    "waktu_recovery": "01/02/2023 10:04:18",
                    "durasi_response_time": 870,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BIBIN DWI PRANYOTO",
                    "alamat_pelapor": "DN MUNUNG UTARA No. RT.8 RW.5 MUNUNG",
                    "no_telp_pelapor": "6285852562466",
                    "keterangan_pelapor": "tidak bisa beli token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020102076",
                    "waktu_lapor": "01/02/2023 09:40:19",
                    "waktu_response": "01/02/2023 09:43:20",
                    "waktu_recovery": "01/02/2023 12:00:38",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 8238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dita Hasyim",
                    "alamat_pelapor": "KP SUNGGUMANI No.0",
                    "no_telp_pelapor": "6285756105446",
                    "keterangan_pelapor": "Tagihan tidak sesuai dengan pemakaian padahal yg tinggal cuma 2 orgtua sama 1 anak cwok itupun jrg drumah krna kuliah. mohon pengecekkannya di rmh orgtua kami sblm kami ke kantor trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K5423020102078",
                    "waktu_lapor": "01/02/2023 09:40:27",
                    "waktu_response": "01/02/2023 09:41:45",
                    "waktu_recovery": "01/02/2023 09:42:51",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul gani",
                    "alamat_pelapor": "DN BUCOR KULON No.0 RT.5 RW.1",
                    "no_telp_pelapor": "6281225556624",
                    "keterangan_pelapor": "mcb dol",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102080",
                    "waktu_lapor": "01/02/2023 09:40:41",
                    "waktu_response": "01/02/2023 09:41:06",
                    "waktu_recovery": "01/02/2023 09:43:55",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.6 No.0 RT.0 RW.0 KADEMANGAN",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102081",
                    "waktu_lapor": "01/02/2023 09:40:46",
                    "waktu_response": "01/02/2023 09:44:48",
                    "waktu_recovery": "01/02/2023 10:00:20",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL  SIROJUL MUNIR  RT 2 RW 6 NO  120 KEL  NANGEWER MEKAR KAB BOGOR JABAR .  ACUAN SEBELAH CERIA MART ",
                    "no_telp_pelapor": "082122402497",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 19/01/23 PENANGANAN APP RUSAK OLEH PETUGAS (SURYANA ENTIS ) DENGAN CARA SAMBUNG LANGSUNG VIA MCB. NO LG 021191. MOHON DAPAT SEGERA DILAKSANAKAN SESUAI DENGAN KETENTUAN. PELANGGAN SUDAH MELAPOR DENGAN NO LAPOR K5423012100985 NAMUN TIDAK  KONFIRMASI DALAM WAKTU  DALAM 1 X 6 JAM \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102082",
                    "waktu_lapor": "01/02/2023 09:40:50",
                    "waktu_response": "01/02/2023 10:18:30",
                    "waktu_recovery": "01/02/2023 11:51:14",
                    "durasi_response_time": 2260,
                    "durasi_recovery_time": 5564,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KASMO",
                    "alamat_pelapor": "JL BEO RT.12 RW.2 CATURTUNGG",
                    "no_telp_pelapor": "6287885754111",
                    "keterangan_pelapor": "Mohon dengan sangat penjelasan dan kepastian penyelesaian pemasangan penambahan daya listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102085",
                    "waktu_lapor": "01/02/2023 09:41:19",
                    "waktu_response": "01/02/2023 09:41:41",
                    "waktu_recovery": "01/02/2023 09:44:17",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-1 No.11 CISAUK",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102086",
                    "waktu_lapor": "01/02/2023 09:41:21",
                    "waktu_response": "01/02/2023 09:45:33",
                    "waktu_recovery": "01/02/2023 09:49:38",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eldawati",
                    "alamat_pelapor": "JL JUDAH",
                    "no_telp_pelapor": "628216859287",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BATU"
                },
                {
                    "no_laporan": "K5423020102087",
                    "waktu_lapor": "01/02/2023 09:41:21",
                    "waktu_response": "01/02/2023 09:50:08",
                    "waktu_recovery": "01/02/2023 11:01:43",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 4295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lussie sandra",
                    "alamat_pelapor": "perumahan Griya bintang mas blok D2 no 12",
                    "no_telp_pelapor": "6281218913503",
                    "keterangan_pelapor": "kami tdk bisa mengisi pulsa listrik.. info KWH over limit.. padahal ini sudah bulan yg baru.. mohon info.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AIRMADIDI"
                },
                {
                    "no_laporan": "K5423020102088",
                    "waktu_lapor": "01/02/2023 09:41:26",
                    "waktu_response": "01/02/2023 09:41:33",
                    "waktu_recovery": "01/02/2023 09:42:16",
                    "durasi_response_time": 7,
                    "durasi_recovery_time": 43,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Latifah",
                    "alamat_pelapor": "DN TAMBAH AGUNG SKL BARAT No.00 RT.0 RW.0 SKL BARAT",
                    "no_telp_pelapor": "6282349993902",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMAL"
                },
                {
                    "no_laporan": "K5423020102089",
                    "waktu_lapor": "01/02/2023 09:41:35",
                    "waktu_response": "01/02/2023 10:01:30",
                    "waktu_recovery": "01/02/2023 10:29:42",
                    "durasi_response_time": 1195,
                    "durasi_recovery_time": 1692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurhayati",
                    "alamat_pelapor": "JL DUREN SAWIT BL 5 RT1/6",
                    "no_telp_pelapor": "6283898217206",
                    "keterangan_pelapor": "gagal membeli pembelian token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102090",
                    "waktu_lapor": "01/02/2023 09:41:44",
                    "waktu_response": "01/02/2023 09:55:47",
                    "waktu_recovery": "01/02/2023 10:39:57",
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 2650,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KABUL",
                    "alamat_pelapor": " JLN. BESAR PANTAI LABU. DUSUN SEPAKAT. GG KELENGKENG NO RUMAH 1053",
                    "no_telp_pelapor": "081264422414",
                    "keterangan_pelapor": " LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 15421, ST APP TGL 1/2/2023 = 15348\\n. REK BELUM DILUNASI). RUMAH DIHUNI TIDAK BERPAGAR APP MUDAH DIJANGKAU  PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI.  ID PEL 126120655203",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020102093",
                    "waktu_lapor": "01/02/2023 09:41:43",
                    "waktu_response": "01/02/2023 09:42:04",
                    "waktu_recovery": "01/02/2023 09:44:25",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KP CIJANTRA RT 03/01 LEGOK",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102095",
                    "waktu_lapor": "01/02/2023 09:41:47",
                    "waktu_response": "01/02/2023 09:46:35",
                    "waktu_recovery": "01/02/2023 10:30:45",
                    "durasi_response_time": 288,
                    "durasi_recovery_time": 2650,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FATHOR RAHMAN",
                    "alamat_pelapor": "DS PAKANDANGAN TENGAH No. BLUTO",
                    "no_telp_pelapor": "62818580664",
                    "keterangan_pelapor": "Gagal masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020102098",
                    "waktu_lapor": "01/02/2023 09:41:54",
                    "waktu_response": "01/02/2023 09:51:41",
                    "waktu_recovery": "01/02/2023 11:47:52",
                    "durasi_response_time": 587,
                    "durasi_recovery_time": 6971,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MASFAQ ASHFA",
                    "alamat_pelapor": "PR EDELWEIS LAND KLAMPOK No. RT.0 RW.0",
                    "no_telp_pelapor": "6281233926175",
                    "keterangan_pelapor": "tiang belum di eksekusi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020102100",
                    "waktu_lapor": "01/02/2023 09:42:02",
                    "waktu_response": "01/02/2023 11:12:29",
                    "waktu_recovery": "01/02/2023 12:52:05",
                    "durasi_response_time": 5427,
                    "durasi_recovery_time": 5976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gufron",
                    "alamat_pelapor": "DN PONDOK BILE No.0 RT.0 RW.0 PANDAN DUR",
                    "no_telp_pelapor": "6281999963834",
                    "keterangan_pelapor": "gagaldimasukkan token/pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020102102",
                    "waktu_lapor": "01/02/2023 09:42:14",
                    "waktu_response": "01/02/2023 10:59:30",
                    "waktu_recovery": "01/02/2023 11:03:58",
                    "durasi_response_time": 4636,
                    "durasi_recovery_time": 268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sisilia hoar seran",
                    "alamat_pelapor": "kletek rainain ",
                    "no_telp_pelapor": "6282146842036",
                    "keterangan_pelapor": "mau pasang meteran daya 900 harga berapa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020102105",
                    "waktu_lapor": "01/02/2023 09:42:33",
                    "waktu_response": "01/02/2023 11:44:26",
                    "waktu_recovery": "01/02/2023 17:00:08",
                    "durasi_response_time": 7313,
                    "durasi_recovery_time": 18942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "KK GRIYA RANDIK BLOK A3 NO 6 KEL SEKAYU KEC SEKAYU KOTA SEKAYU",
                    "no_telp_pelapor": "081284806450",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. // UPDATE ALAMAT CC.54.ADAM_BUKHORI 10:43",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEKAYU"
                },
                {
                    "no_laporan": "K5423020102109",
                    "waktu_lapor": "01/02/2023 09:42:39",
                    "waktu_response": "01/02/2023 09:45:34",
                    "waktu_recovery": "01/02/2023 09:55:59",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aki",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102112",
                    "waktu_lapor": "01/02/2023 09:42:58",
                    "waktu_response": "01/02/2023 09:46:38",
                    "waktu_recovery": "01/02/2023 10:15:55",
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 1757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendar",
                    "alamat_pelapor": "DN CIBITUNG No. RT.19 RW.8 CIMARAGAS",
                    "no_telp_pelapor": "6285315251208",
                    "keterangan_pelapor": "PERIKSA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020102113",
                    "waktu_lapor": "01/02/2023 09:43:02",
                    "waktu_response": "01/02/2023 09:47:52",
                    "waktu_recovery": "01/02/2023 09:50:33",
                    "durasi_response_time": 290,
                    "durasi_recovery_time": 161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOHAN ",
                    "alamat_pelapor": "DK TENGGULUK KEL.MEDALEM  RT.04 RW.03 KEL. MEDALEM, KEC KRADENAN, KAB. BLORA, JAWA TENGAH",
                    "no_telp_pelapor": "081228484135",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL (31/1/2023 ) PERMOHONAN PROSES PB DARI NO REG 5200811056781  ,PADA DATA AP2T TERDAPAT NOTIVIKASI  PERMOHONAN BELUM DISAHKAN MANAGER ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K1223020100079",
                    "waktu_lapor": "01/02/2023 09:43:04",
                    "waktu_response": "01/02/2023 09:58:13",
                    "waktu_recovery": "01/02/2023 10:36:46",
                    "durasi_response_time": 909,
                    "durasi_recovery_time": 2313,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIHITE",
                    "alamat_pelapor": "GEREJA GBKP BATANG SERANGAN, JL SEI BATANG SERANGAN NO. 2/97 RT - RW - KEL BABURA KEC MEDAN BARU, KOTA MEDAN",
                    "no_telp_pelapor": "0614158454",
                    "keterangan_pelapor": "TGL 25/11/2022 PENANGANAN GANGGUAN PTL OLEH PETUGAS GANGGUAN  DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG.  MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020102117",
                    "waktu_lapor": "01/02/2023 09:43:25",
                    "waktu_response": "01/02/2023 09:45:43",
                    "waktu_recovery": "01/02/2023 10:49:26",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 3823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mareleng punya cerita",
                    "alamat_pelapor": "KP MARELENG No.0 RT.4 RW.6 KDWARINGIN",
                    "no_telp_pelapor": "6285695646559",
                    "keterangan_pelapor": "token gagal kga bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102119",
                    "waktu_lapor": "01/02/2023 09:43:28",
                    "waktu_response": "01/02/2023 10:09:31",
                    "waktu_recovery": "01/02/2023 11:02:55",
                    "durasi_response_time": 1563,
                    "durasi_recovery_time": 3204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tovel Kawonal",
                    "alamat_pelapor": "Jaga VI Desa Passo",
                    "no_telp_pelapor": "6281228171475",
                    "keterangan_pelapor": "Isi pulsa listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAWANGKOAN"
                },
                {
                    "no_laporan": "K5423020102121",
                    "waktu_lapor": "01/02/2023 09:43:47",
                    "waktu_response": "01/02/2023 09:46:27",
                    "waktu_recovery": "01/02/2023 09:49:09",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS SUDARNO",
                    "alamat_pelapor": "PR PONDOK UNGU PERMAI SEKTOR 5 BL E 10 NO. 06 JL ANGGREK RAYA RT 5 RW 21 KEL BAHAGIA KEC BABELAN KAB BEKASI // ACUAN : DEKAT SD 05 ",
                    "no_telp_pelapor": "081316440046",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PROSES PINDAH APP DENGAN NO REG 5453032067378. TGL 31/01/23  BIAYA MATERIAL HANTARAN LUAR TELAH DILUNASI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020102123",
                    "waktu_lapor": "01/02/2023 09:43:57",
                    "waktu_response": "01/02/2023 10:12:23",
                    "waktu_recovery": "02/02/2023 14:52:15",
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 103192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "linny ayu resky indah",
                    "alamat_pelapor": "Jalan Haji Dja Far Ali.1",
                    "no_telp_pelapor": "6285357280925",
                    "keterangan_pelapor": "pressing SR pln kwh keluar asap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELANAI PURA"
                },
                {
                    "no_laporan": "K5423020102124",
                    "waktu_lapor": "01/02/2023 09:44:07",
                    "waktu_response": "01/02/2023 09:44:36",
                    "waktu_recovery": "01/02/2023 10:10:19",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 1543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifki",
                    "alamat_pelapor": "KP PAGEDANGAN No. RT.1 RW.1 CICALENGKA",
                    "no_telp_pelapor": "628176969685",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100379",
                    "waktu_lapor": "01/02/2023 09:44:48",
                    "waktu_response": "01/02/2023 11:19:26",
                    "waktu_recovery": "01/02/2023 19:46:56",
                    "durasi_response_time": 5678,
                    "durasi_recovery_time": 30450,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAIQ",
                    "alamat_pelapor": "JLN GAYUNGSARI BARAT 4 NO 3 RT 9 RW 1 KEL PAGESANGAN KEC JAMBANGAN KOTA SURABAYA",
                    "no_telp_pelapor": "082243011052",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI TERKAIT PELANGGAN INGIN MENGETAHUI TERKAIT HENDAK PASANG BARU UNTUK PLTS ATAP NAMUN UNTUK PEMAKAIAN LISTRIK PRIBADI TIDAK DISALURKAN KE PLN. KARENA JIKA DI PERKENANKAN PELANGGAN TIDAK PERLU MELAKUKAN PERMOHONAN APP EKSPOR IMPOR KE PLN. MOHON INFOKAN JUGA PERIHAL SYARAT DAN KETENTUANNYA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020102132",
                    "waktu_lapor": "01/02/2023 09:44:53",
                    "waktu_response": "01/02/2023 09:45:27",
                    "waktu_recovery": "01/02/2023 09:47:10",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FAJAR TEGUH",
                    "alamat_pelapor": "DN KRAJAN No. RT.9 RW.1",
                    "no_telp_pelapor": "6285377360004",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR TIDAK DAPAT MEMBELI TOKEN MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102134",
                    "waktu_lapor": "01/02/2023 09:45:02",
                    "waktu_response": "01/02/2023 10:19:03",
                    "waktu_recovery": "01/02/2023 11:51:40",
                    "durasi_response_time": 2041,
                    "durasi_recovery_time": 5557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NESA ",
                    "alamat_pelapor": "JL KH JAWAT FAKIH KP KARANGKAJEN RT-41 / RW-11 NO MG3/873  KEL BRONTOKUSUMAN KEC PERGANGSAN KOTA YOGYAKARTA  ACUAN MASJID JAMI",
                    "no_telp_pelapor": "082136805891",
                    "keterangan_pelapor": "TGL 31/01/23 PENANGANAN GANGGUAN APP RUSAK OLEH PETUGAS DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO ( TIDAK DIBERIKAN ) . MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN. SESUAI INFO PELANGGAN PADA LAYAR APP TERTERA ERROR DAN ALARM BUZZER BERBUNYI. PTL TIDAK PADAM.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102135",
                    "waktu_lapor": "01/02/2023 09:45:18",
                    "waktu_response": "01/02/2023 09:45:38",
                    "waktu_recovery": "01/02/2023 09:47:18",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.fredy",
                    "alamat_pelapor": "DS TANJUNGSARI No. RT.3 RW.1",
                    "no_telp_pelapor": "6281276323124",
                    "keterangan_pelapor": "token tidak masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102136",
                    "waktu_lapor": "01/02/2023 09:45:19",
                    "waktu_response": "01/02/2023 09:55:32",
                    "waktu_recovery": "01/02/2023 10:06:54",
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LINA",
                    "alamat_pelapor": "JL KERTAJAYA 7 NO  52A/42  KEL PENJARINGAN KEC PENJARINGAN JAKUT ",
                    "no_telp_pelapor": "0216906312",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" SISA 87.02  KWH NO TOKEN  27064088141565773364",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102138",
                    "waktu_lapor": "01/02/2023 09:45:32",
                    "waktu_response": "01/02/2023 09:51:20",
                    "waktu_recovery": "01/02/2023 10:11:10",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 1190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERI YANSYAH",
                    "alamat_pelapor": "Jl. Ikan Hiu No.59",
                    "no_telp_pelapor": "6283198787948",
                    "keterangan_pelapor": "pasang baru blm terpasang mohon di pasangkan Krn butuh arus utk kulkas vaksin ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI KOTA"
                },
                {
                    "no_laporan": "K5423020102141",
                    "waktu_lapor": "01/02/2023 09:45:43",
                    "waktu_response": "01/02/2023 09:47:03",
                    "waktu_recovery": "01/02/2023 11:20:19",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 5596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sanudin san",
                    "alamat_pelapor": "Ruko Duta Harapan Jl Duta Boulevard Barat Blok H 08, Harapan Baru, Bekasi Utara, Kota Bekasi",
                    "no_telp_pelapor": "6289601980188",
                    "keterangan_pelapor": "Ngga bisa top up token, selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5123020100383",
                    "waktu_lapor": "01/02/2023 09:45:55",
                    "waktu_response": "01/02/2023 09:55:12",
                    "waktu_recovery": "01/02/2023 10:02:30",
                    "durasi_response_time": 557,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YURIKA",
                    "alamat_pelapor": "JL NUSA I RT 9 RW 4 NO. 28 KEL KERAMAT JATI KEC KRAMAT JATI KOTA JAKARTA TMR   ( BLKNG PASAR KRAMAT JATI ) ",
                    "no_telp_pelapor": "082110969522",
                    "keterangan_pelapor": "PELANGGAN MEMINTA INFO BIAYA PINDAH APP /  GESER APP DIKARENAKAN  \\\" RENOVASI BANGUNAN \\\" . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020102145",
                    "waktu_lapor": "01/02/2023 09:46:34",
                    "waktu_response": "01/02/2023 09:49:15",
                    "waktu_recovery": "01/02/2023 10:00:27",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 672,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL  SIROJUL MUNIR  RT 2 RW 6 NO  120 KEL  NANGEWER BOGOR.  ACUAN SEBELAH CERIA MART ",
                    "no_telp_pelapor": "082122402497",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR 3 HARI  YANG LALU PENANGANAN  APP PRABAYAR RUSAK  OLEH PETUGAS  DENGAN NO METER 14255998289 DENGAN CARA DISAMBUNG LANGSUNG  DIBERIKAN  NO LG. MOHON APP DIPASANG KEMBALI SESUAI KETENTUAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102147",
                    "waktu_lapor": "01/02/2023 09:46:35",
                    "waktu_response": "01/02/2023 09:49:02",
                    "waktu_recovery": "01/02/2023 10:24:45",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 2143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEYLANIA",
                    "alamat_pelapor": "DESA WEEKAMBALA, KEC. LOURA, NTT",
                    "no_telp_pelapor": "081339051676",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN MENGINGINKAN DIKIRIMKAN INVOICE REK NOVEMBER 2021, DESEMBER 2021, DAN JANUARI 2023 AGAR DIKIRIM KE EMAIL meylania.dewi06@gmail.com. UNTUK KEPERLUAN CEK PEMAKAIAN LISTRIK",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUMBA BARAT DAYA"
                },
                {
                    "no_laporan": "K5423020102150",
                    "waktu_lapor": "01/02/2023 09:46:41",
                    "waktu_response": "01/02/2023 11:00:28",
                    "waktu_recovery": "01/02/2023 11:30:24",
                    "durasi_response_time": 4427,
                    "durasi_recovery_time": 1796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adek Yuli Anggraini",
                    "alamat_pelapor": "Jl. Soekarno - Hatta No.91b",
                    "no_telp_pelapor": "6281364786510",
                    "keterangan_pelapor": "kemaren listrik kami di putus pihak PLN,setelah d ajukan pengaduan d suruh ganti pakai token...\\npas d pasang kemaren jam 5 sore dg pulsa 50 rb,itupun listrik subsidi,.\\ntapi td pagi listrik nya Udah bunyi\\\"...\\nterlalu cepat makan arus pak...\\nmohon solusi nya...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAYAKUMBUH"
                },
                {
                    "no_laporan": "K5423020102152",
                    "waktu_lapor": "01/02/2023 09:46:52",
                    "waktu_response": "01/02/2023 12:57:23",
                    "waktu_recovery": "01/02/2023 15:21:18",
                    "durasi_response_time": 11431,
                    "durasi_recovery_time": 8635,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Tian",
                    "alamat_pelapor": "jln pangeran ratu rt03 rw09",
                    "no_telp_pelapor": "6281269162794",
                    "keterangan_pelapor": "knpa alamat meteran saya berubah ke desa perupitan, padahal kmarin alamatny sdh bnar di jln pangeran ratu 15ulu rt03 rw09",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020102155",
                    "waktu_lapor": "01/02/2023 09:47:18",
                    "waktu_response": "01/02/2023 09:55:49",
                    "waktu_recovery": "01/02/2023 10:10:34",
                    "durasi_response_time": 511,
                    "durasi_recovery_time": 885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tulus marsetia",
                    "alamat_pelapor": "PR GRIYA BHAYANGKARA BLOK R No.1 MASANGAN",
                    "no_telp_pelapor": "6281249642766",
                    "keterangan_pelapor": "tulisan periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020102160",
                    "waktu_lapor": "01/02/2023 09:47:35",
                    "waktu_response": "01/02/2023 10:45:02",
                    "waktu_recovery": "01/02/2023 13:32:26",
                    "durasi_response_time": 3447,
                    "durasi_recovery_time": 10044,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isra",
                    "alamat_pelapor": "XX BANUARAN NAN XX RT. 05/ RW II No.0 RW.",
                    "no_telp_pelapor": "6285374366878",
                    "keterangan_pelapor": "pembengkakan tagihan listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020102163",
                    "waktu_lapor": "01/02/2023 09:47:41",
                    "waktu_response": "01/02/2023 09:55:29",
                    "waktu_recovery": "01/02/2023 10:20:44",
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 1515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI",
                    "alamat_pelapor": "JL PUSKESMAS KP CIJAMBE RT 10 RW 5 DS SUKADAMI KEC CIKARANG SLTN KAB BEKASI (DEKAT PERTIGAAN TPU SUKADAMI)",
                    "no_telp_pelapor": "081285388689",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 45093456791 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN . DATA PADA AP2T TIDAK ADA KETERANGAN SISA 375 KWH (PTL TIDAK PADAM)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102167",
                    "waktu_lapor": "01/02/2023 09:48:02",
                    "waktu_response": "01/02/2023 10:10:20",
                    "waktu_recovery": "01/02/2023 10:21:16",
                    "durasi_response_time": 1338,
                    "durasi_recovery_time": 656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ruben Anggara",
                    "alamat_pelapor": "LA BU API RT. RW.",
                    "no_telp_pelapor": "6285355530014",
                    "keterangan_pelapor": "matikan mcb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020102171",
                    "waktu_lapor": "01/02/2023 09:48:13",
                    "waktu_response": "01/02/2023 10:01:05",
                    "waktu_recovery": "01/02/2023 10:10:33",
                    "durasi_response_time": 772,
                    "durasi_recovery_time": 568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lucky",
                    "alamat_pelapor": "pondok kelapa selatan rt.8 rw.05",
                    "no_telp_pelapor": "6288809191491",
                    "keterangan_pelapor": "kwh diisi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100227",
                    "waktu_lapor": "01/02/2023 09:48:22",
                    "waktu_response": "01/02/2023 10:42:31",
                    "waktu_recovery": "01/02/2023 10:46:33",
                    "durasi_response_time": 3249,
                    "durasi_recovery_time": 242,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DWI ",
                    "alamat_pelapor": "JL PESANTREN NO. 4 RT 4 RW 8 KEL WATUBELAH KEC SUMBER KAB CIREBON\\n",
                    "no_telp_pelapor": "085795487675",
                    "keterangan_pelapor": "TGL 22/01/2023 PROSES PB (B1T/900 VA) DENGAN NO AGENDA 533319912301228542 DAN NO REG 5333112176847.BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT.HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN/PELANGGAN MENGHUBUNGI KEMBALI PADA 9:53 01/02/23 CC.53.WIDA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5323020100228",
                    "waktu_lapor": "01/02/2023 09:48:34",
                    "waktu_response": "01/02/2023 09:52:13",
                    "waktu_recovery": "01/02/2023 10:17:34",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 1521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NAIFAH",
                    "alamat_pelapor": "JL JEND SUDIRMAN RT-001 / RW-03 KEL CIAMIS KEC CIAMIS KOTA CIAMS / SETEMPAT GEDUNG MAHKAMAH AGUNG",
                    "no_telp_pelapor": "081323303200",
                    "keterangan_pelapor": "PELANGGAN IDPEL 532314278194 MAU MENGAJUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAUN PADA DI APLIAKSI \\\"Layanan PASCABAYAR saat ini belum tersedia di Wilayah Anda.\\\" SETEMPAT GEDUNG MAHKAMAH AGUNG. MHN KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020102174",
                    "waktu_lapor": "01/02/2023 09:48:51",
                    "waktu_response": "01/02/2023 09:49:38",
                    "waktu_recovery": "01/02/2023 09:50:58",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hasan junaidi",
                    "alamat_pelapor": "DN KRAJAN DS PLAMPANG No.0 RT.5 RW.3",
                    "no_telp_pelapor": "62857456123878",
                    "keterangan_pelapor": "kwh meter macet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102176",
                    "waktu_lapor": "01/02/2023 09:48:53",
                    "waktu_response": "01/02/2023 09:49:36",
                    "waktu_recovery": "01/02/2023 09:51:45",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.14 KADEMANGAN",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100231",
                    "waktu_lapor": "01/02/2023 09:48:59",
                    "waktu_response": "01/02/2023 09:52:16",
                    "waktu_recovery": "01/02/2023 11:55:50",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 7414,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHTAR ",
                    "alamat_pelapor": "JL   -  NO 0 DN SUMBERSIH RT-56 / RW-12  DESA KEDUNGSALAM      ",
                    "no_telp_pelapor": "6285855532010",
                    "keterangan_pelapor": "MOHON DIBANTU KONVERSI STROOM KARENA ADA PENGGANTIAN KWH METER SEJUMLAH 49  KWH. MOHON KONFIRMASI PELANGGAN  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5323020100232",
                    "waktu_lapor": "01/02/2023 09:49:12",
                    "waktu_response": "01/02/2023 09:51:41",
                    "waktu_recovery": "01/02/2023 10:16:01",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 1460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PAULUS",
                    "alamat_pelapor": "JL KAWASAN DE PRIMA TERA BLK E1 NO 05 KEL.0 KEC.0 KAB BANDUNG ",
                    "no_telp_pelapor": "08122390399",
                    "keterangan_pelapor": "PELANGGAN DILAKUKAN BONGKAR RAMPUNG. TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA ATM BCA. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAJALAYA"
                },
                {
                    "no_laporan": "K5523020100253",
                    "waktu_lapor": "01/02/2023 09:49:13",
                    "waktu_response": "01/02/2023 09:57:34",
                    "waktu_recovery": "01/02/2023 10:00:50",
                    "durasi_response_time": 501,
                    "durasi_recovery_time": 196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHID",
                    "alamat_pelapor": "JL CIPTO MANGUNKUSUMO NO 99   RT-26 / RW-006 KEL SUNGAI KELEDANG KEC SAMARINDA SEBRANG KOTA SAMARINDA LOKASI : DEKAT PT ANUGRAH BARA KALTIM",
                    "no_telp_pelapor": "81351763738",
                    "keterangan_pelapor": "1 APP PRABAYAR (  TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 1775.18. NO TOKEN : 58964272358272353965\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5423020102179",
                    "waktu_lapor": "01/02/2023 09:49:13",
                    "waktu_response": "01/02/2023 09:49:49",
                    "waktu_recovery": "01/02/2023 09:51:52",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK GRIYA KARAWACI BLOK A6 No.29 CURUG",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102180",
                    "waktu_lapor": "01/02/2023 09:49:25",
                    "waktu_response": "01/02/2023 09:51:44",
                    "waktu_recovery": "01/02/2023 10:54:10",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 3746,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DASAR ",
                    "alamat_pelapor": "JL KARET PASAR BARU BARAT I  NO -  RT-4 / RW-7 KEL KARET TENSIN KEC TANAH ABANG JAKPUS . DI TENGAH PASAR KARET ",
                    "no_telp_pelapor": "081384888007",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 57135703859143601179 SISA 13.01 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102182",
                    "waktu_lapor": "01/02/2023 09:49:19",
                    "waktu_response": "01/02/2023 09:52:07",
                    "waktu_recovery": "01/02/2023 10:46:53",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 3286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tifanny Laurenza",
                    "alamat_pelapor": "JL PENATUSAN III N0.51 No. RT.2 RW.2 PURWOKERTO",
                    "no_telp_pelapor": "6285727474401",
                    "keterangan_pelapor": "tidak bisa membeli token, selalu transaksi gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020102186",
                    "waktu_lapor": "01/02/2023 09:49:38",
                    "waktu_response": "01/02/2023 10:15:13",
                    "waktu_recovery": "01/02/2023 11:17:35",
                    "durasi_response_time": 1535,
                    "durasi_recovery_time": 3742,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "LOKASI : JL MASJID NURUL FAHJRI RT 06/03 KEL PONDOK JAYA KEC PONDOK AREN KOTA TANGSEL 15224",
                    "no_telp_pelapor": "0217451292",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI PROSES PB KOLEKTIF 26 UNIT ( R1T/900 VA)UNTUK KOSAN STROM AWAL RP. 20.000,-.  , PEMOHON MENGAKU SEBAGAI SUAMI DARI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102187",
                    "waktu_lapor": "01/02/2023 09:49:34",
                    "waktu_response": "01/02/2023 09:50:03",
                    "waktu_recovery": "01/02/2023 09:51:59",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-1 No.12 CISAUK",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102192",
                    "waktu_lapor": "01/02/2023 09:50:11",
                    "waktu_response": "01/02/2023 10:10:27",
                    "waktu_recovery": "01/02/2023 10:35:39",
                    "durasi_response_time": 1216,
                    "durasi_recovery_time": 1512,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE MUSLIM",
                    "alamat_pelapor": "Gg. Satria IV No.2",
                    "no_telp_pelapor": "6281325797899",
                    "keterangan_pelapor": "mohon untuk pindahkan tiang listrik karna sudah tidak terpakai,dan posisi kurang pas,hingga mengganggu jalan masuk,terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020102196",
                    "waktu_lapor": "01/02/2023 09:50:25",
                    "waktu_response": "01/02/2023 10:00:57",
                    "waktu_recovery": "01/02/2023 10:40:39",
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 2382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIQ FARHAN",
                    "alamat_pelapor": "JL RY HARMONI PR MUTIARA PURI HARMONI RUKO 5 NO 3 RT 16/14 KEL. SUKAMANAH KEC. RAJEG KAB TANGERANG // ACUANNYA DEKAT - ",
                    "no_telp_pelapor": "02150830000",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN PROSES PS DAYA L/10600 UNTUK KEPERLUAN GRAND OPENING UNTUK TGL 26 JANUARI 2023 - 1 FEBRUARI 2023 PUKUL 09:00 DGN NO REGISTER 5666029003187 NAMUN HINGGA SAAT INI BELUM REALISASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102197",
                    "waktu_lapor": "01/02/2023 09:50:29",
                    "waktu_response": "01/02/2023 09:57:34",
                    "waktu_recovery": "01/02/2023 10:31:41",
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 2047,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nita",
                    "alamat_pelapor": "DN KEDUNG MUNDU No.0 RT.12 RW.3 KUTAWALUYA",
                    "no_telp_pelapor": "6285774634354",
                    "keterangan_pelapor": "isi token gagal terus padahal nomer sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020102199",
                    "waktu_lapor": "01/02/2023 09:50:46",
                    "waktu_response": "01/02/2023 10:03:07",
                    "waktu_recovery": "01/02/2023 10:17:57",
                    "durasi_response_time": 741,
                    "durasi_recovery_time": 890,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAFITRIANi",
                    "alamat_pelapor": "jalan Padang Sidempuan desa hajoran ",
                    "no_telp_pelapor": "6281396659896",
                    "keterangan_pelapor": "mau masukkn token baru .kenapa sudah 5 hari tidak ada kabar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5423020102203",
                    "waktu_lapor": "01/02/2023 09:51:16",
                    "waktu_response": "01/02/2023 09:57:11",
                    "waktu_recovery": "01/02/2023 10:57:50",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 3639,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajang dadang",
                    "alamat_pelapor": "PR JINGGA RESIDENCE D23 JL. No.",
                    "no_telp_pelapor": "6281321752792",
                    "keterangan_pelapor": "Mohon dibantu untuk pengelosan listrik mau dipakai hari ini.terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K5423020102204",
                    "waktu_lapor": "01/02/2023 09:51:21",
                    "waktu_response": "01/02/2023 10:08:06",
                    "waktu_recovery": "01/02/2023 10:09:18",
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmat Sbg",
                    "alamat_pelapor": "DS KEUREA, BELAKANG PUSKESMA No.",
                    "no_telp_pelapor": "6282292965613",
                    "keterangan_pelapor": "tengangan listrik naik turun lampu ruangan berkedip-kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020102205",
                    "waktu_lapor": "01/02/2023 09:51:21",
                    "waktu_response": "01/02/2023 09:53:39",
                    "waktu_recovery": "01/02/2023 09:55:08",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salehudin",
                    "alamat_pelapor": "PR D'TANJUNG RAYA RESIDENCE No.20 RT.17 RW.8",
                    "no_telp_pelapor": "6281299632581",
                    "keterangan_pelapor": "kwh keluar tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102207",
                    "waktu_lapor": "01/02/2023 09:51:27",
                    "waktu_response": "01/02/2023 10:00:41",
                    "waktu_recovery": "01/02/2023 10:29:13",
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 1712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWA JUNIAWAN",
                    "alamat_pelapor": "JL BINTARA RY 17 NO 0 RT-2 / RW-13 KEL BINTARA  KEC BEKASI BARAT KOTA BEKASI JABAR // DEKAT SMPN 22 ",
                    "no_telp_pelapor": "0218859872",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102215",
                    "waktu_lapor": "01/02/2023 09:52:29",
                    "waktu_response": "01/02/2023 09:53:49",
                    "waktu_recovery": "01/02/2023 10:15:39",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 1310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAKA DWI SANDRIA Jaka",
                    "alamat_pelapor": "JL USMAN SIDDIK PSR IV No.",
                    "no_telp_pelapor": "6287869792517",
                    "keterangan_pelapor": "kenapa tagihan PLN bulanan saya membengkak jadi 2 juta untuk bln ini, yg sebelumnya setiap bulan kisaran 400-450 ribu, padahal saya tidak pernah menunggak sekalipun.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102216",
                    "waktu_lapor": "01/02/2023 09:52:45",
                    "waktu_response": "01/02/2023 10:01:13",
                    "waktu_recovery": "01/02/2023 12:00:48",
                    "durasi_response_time": 508,
                    "durasi_recovery_time": 7175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU BETI ",
                    "alamat_pelapor": "JL JENDRAL SUDIRMAN BLOK DHPIK-2 No. 11A  RT 0/RW 0, SALEMBARAN JATI, KOSAMBI, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "0215882943",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI TGL 26/01/23 PELANGGAN MELAKUKAN PROSES PB L/555.000 VA DENGAN NO AGENDA:566600512301267542 NO REGISTER:5666011286603  NAMUN BELUM DAPAT MELAKUKAN PEMBAYARAN DIKARENAKAN STATUS PADA AP2T NO REGISTER TSB PROSES PERMOHONAN BELUM DISAHKAN MANAGER. MOHON DIKONFIRMASI KEPADA PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102220",
                    "waktu_lapor": "01/02/2023 09:53:11",
                    "waktu_response": "01/02/2023 09:53:52",
                    "waktu_recovery": "01/02/2023 09:55:21",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SANI SURYONO",
                    "alamat_pelapor": "DN PODAGAN No. RT.1 RW.1",
                    "no_telp_pelapor": "6281232407991",
                    "keterangan_pelapor": "KESULITAN MELAKUKAN PEMBELIAN PULSA DI SEMUA TEMPAT PEMBELIAN MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102225",
                    "waktu_lapor": "01/02/2023 09:53:21",
                    "waktu_response": "01/02/2023 09:56:26",
                    "waktu_recovery": "01/02/2023 20:08:14",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 36708,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RANI WAHYUNI R, S.SOS",
                    "alamat_pelapor": "JL JL. BONTO BILA RAYA NO.78, BATUA, MANGGALA, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "082193962988",
                    "keterangan_pelapor": "3211112060388 TGL 23/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN \\nPENYAMBUNGAN. \\n",
                    "media": "Email",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020102228",
                    "waktu_lapor": "01/02/2023 09:53:38",
                    "waktu_response": "01/02/2023 09:54:43",
                    "waktu_recovery": "01/02/2023 09:55:52",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mai",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102229",
                    "waktu_lapor": "01/02/2023 09:53:50",
                    "waktu_response": "01/02/2023 10:18:28",
                    "waktu_recovery": "01/02/2023 11:41:16",
                    "durasi_response_time": 1478,
                    "durasi_recovery_time": 4968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mia Rosa",
                    "alamat_pelapor": "JL HAYAM WURUK No.000 RT.0 RW.0 KEDAMAIAN",
                    "no_telp_pelapor": "6285269393794",
                    "keterangan_pelapor": "kwh eror,mcb off arus masih berjalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102231",
                    "waktu_lapor": "01/02/2023 09:53:58",
                    "waktu_response": "01/02/2023 10:18:22",
                    "waktu_recovery": "01/02/2023 11:41:07",
                    "durasi_response_time": 1464,
                    "durasi_recovery_time": 4965,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL HAYAM WURUK GG NITI ADAT No.0 RT.0 RW.0 KEDAMAIAN",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kwh rusak...ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102236",
                    "waktu_lapor": "01/02/2023 09:54:17",
                    "waktu_response": "01/02/2023 10:27:10",
                    "waktu_recovery": "01/02/2023 10:32:31",
                    "durasi_response_time": 1973,
                    "durasi_recovery_time": 321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "baharudin",
                    "alamat_pelapor": "Jl. Karya No.A9",
                    "no_telp_pelapor": "6281258110545",
                    "keterangan_pelapor": "sudah tgl 1 feb,,tp tidak bisa beli token listrik lg....tolong komfirmasi nya karna listrik yg ad sudah mau abis",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAKAP"
                },
                {
                    "no_laporan": "K5423020102239",
                    "waktu_lapor": "01/02/2023 09:54:36",
                    "waktu_response": "01/02/2023 10:03:41",
                    "waktu_recovery": "01/02/2023 11:42:25",
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 5924,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SONIA",
                    "alamat_pelapor": " JL. TANAH MERDEKA 1 BLOK 36 KONTRAKAN (PINTU F) RT 009 RW 004 KELURAHAN RAMBUTAN KEC. CIRACAS, KOTA JAKARTA TIMUR\\n\\n\\n",
                    "no_telp_pelapor": "0895389922573",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 102. (PTL TIDAK PADAM) 6019007559557484",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020102243",
                    "waktu_lapor": "01/02/2023 09:54:53",
                    "waktu_response": "01/02/2023 09:55:32",
                    "waktu_recovery": "01/02/2023 09:56:46",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bambang firmanzah",
                    "alamat_pelapor": "DN PANTAI KLASEMAN No. RT.4 RW.2",
                    "no_telp_pelapor": "6281284714236",
                    "keterangan_pelapor": "kwh meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102245",
                    "waktu_lapor": "01/02/2023 09:55:04",
                    "waktu_response": "01/02/2023 10:03:47",
                    "waktu_recovery": "01/02/2023 10:44:34",
                    "durasi_response_time": 523,
                    "durasi_recovery_time": 2447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilham Yp",
                    "alamat_pelapor": "DS 1 jungai",
                    "no_telp_pelapor": "6283800857685",
                    "keterangan_pelapor": "token tidak mau masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020102247",
                    "waktu_lapor": "01/02/2023 09:55:20",
                    "waktu_response": "01/02/2023 10:02:25",
                    "waktu_recovery": "01/02/2023 11:19:02",
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 4597,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ignaxius mahendra hary anggara",
                    "alamat_pelapor": "JL RAYA KUTA No. 5202042009",
                    "no_telp_pelapor": "6285333110342",
                    "keterangan_pelapor": "pemadaman listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020102250",
                    "waktu_lapor": "01/02/2023 09:55:49",
                    "waktu_response": "01/02/2023 09:59:12",
                    "waktu_recovery": "01/02/2023 10:02:39",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU ",
                    "alamat_pelapor": "JL G. BALE RT. 01/03 NO - KEL LOLU UTARA KEC PALU SELATAN KOTA PALU PROV SULAWESI TENGAH (DEKAT CAFE KOPI O )",
                    "no_telp_pelapor": "085255115201",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH TIDAK MENGETAHUI (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020102251",
                    "waktu_lapor": "01/02/2023 09:55:53",
                    "waktu_response": "01/02/2023 09:57:38",
                    "waktu_recovery": "01/02/2023 11:45:44",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 6486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alfin mulyana",
                    "alamat_pelapor": "JL H JUHRI No.33 RT.4 RW.8 MRY SEL",
                    "no_telp_pelapor": "6281386159690",
                    "keterangan_pelapor": "indikator terus menyala tidak berkedip seperti seharusnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020102254",
                    "waktu_lapor": "01/02/2023 09:56:03",
                    "waktu_response": "01/02/2023 10:59:49",
                    "waktu_recovery": "01/02/2023 12:14:33",
                    "durasi_response_time": 3826,
                    "durasi_recovery_time": 4484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh. Abdi Madjid.S.Sod",
                    "alamat_pelapor": "jln.pongdimpin dpn mesjid istiqomah (toko Hilda)",
                    "no_telp_pelapor": "6285259828189",
                    "keterangan_pelapor": "nomor token tdk bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020102255",
                    "waktu_lapor": "01/02/2023 09:56:12",
                    "waktu_response": "01/02/2023 09:59:53",
                    "waktu_recovery": "01/02/2023 10:31:54",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 1921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arjuna",
                    "alamat_pelapor": "JL R HANAFIAH No.0 RT.1 RW.5 CIMAHPAR",
                    "no_telp_pelapor": "6281311952190",
                    "keterangan_pelapor": "Sejak Tanggal 30 Januari 2023 hingga saat ini saya tidak membeli token dengan keterangan selalu gagal, dan sejak tanggal 31 Januari 2023 listrik sudah padam\\nmohon bantuannya segera\\nterima kasih sebelumnya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102263",
                    "waktu_lapor": "01/02/2023 09:56:47",
                    "waktu_response": "01/02/2023 09:57:35",
                    "waktu_recovery": "01/02/2023 09:59:52",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "PR CLUSTER SEVILLA BLK. BC No.05 BSD SERPON",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "nohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102266",
                    "waktu_lapor": "01/02/2023 09:57:17",
                    "waktu_response": "01/02/2023 09:57:47",
                    "waktu_recovery": "01/02/2023 10:00:02",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "KK PURI SENTOSA BLK G NO.1 KADEMANGAN",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102271",
                    "waktu_lapor": "01/02/2023 09:57:32",
                    "waktu_response": "01/02/2023 10:00:18",
                    "waktu_recovery": "01/02/2023 10:02:53",
                    "durasi_response_time": 166,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad fauji",
                    "alamat_pelapor": "DN KRAJAN TLOGOARGO No. RT.1 RW.2",
                    "no_telp_pelapor": "6281226632123",
                    "keterangan_pelapor": "MCB lecek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102272",
                    "waktu_lapor": "01/02/2023 09:57:32",
                    "waktu_response": "01/02/2023 09:57:58",
                    "waktu_recovery": "01/02/2023 10:01:30",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 212,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roger",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102276",
                    "waktu_lapor": "01/02/2023 09:57:45",
                    "waktu_response": "01/02/2023 09:58:14",
                    "waktu_recovery": "01/02/2023 10:00:10",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-8 No.04 CISAUK",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102277",
                    "waktu_lapor": "01/02/2023 09:57:50",
                    "waktu_response": "01/02/2023 09:59:01",
                    "waktu_recovery": "01/02/2023 10:16:35",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 1054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indria setiari",
                    "alamat_pelapor": "PR PERSADA BLOK C- No.002 RT. 0 RW. 0 KEMBANG",
                    "no_telp_pelapor": "6281373717125",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020102278",
                    "waktu_lapor": "01/02/2023 09:58:04",
                    "waktu_response": "01/02/2023 09:58:23",
                    "waktu_recovery": "01/02/2023 10:00:17",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "JL KP DONGKAL RT4/2 PDJ SERPONG RW.0",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102279",
                    "waktu_lapor": "01/02/2023 09:58:14",
                    "waktu_response": "01/02/2023 10:05:18",
                    "waktu_recovery": "01/02/2023 10:08:27",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELING ",
                    "alamat_pelapor": "JL PELABUHAN SINGARAJA  NO - BR KP BUGIS KEL - KEC BULELENG KAB BULELENG ACUAN : WARUNG PABEAN DEKAT PURA SEGARA PALING BARAT ",
                    "no_telp_pelapor": "081936619777",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN . TGL 30/01/23 DILAKUKAN PERGANTIAN APP PERIKSA DENGAN NO LAPOR G5523013000202 .  SESUAI INFO PELANGGAN PADA ID METER LAMA YBS MASIH MEMILKI TOKEN PEMBELIAN TGL 29/01/23 ( 20063324706041986619 ) BELUM DIMASUKAN DAN INGIN DIKONVERSI KE ID METER BARU ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGARAJA"
                },
                {
                    "no_laporan": "K5423020102282",
                    "waktu_lapor": "01/02/2023 09:58:16",
                    "waktu_response": "01/02/2023 10:09:33",
                    "waktu_recovery": "01/02/2023 10:11:29",
                    "durasi_response_time": 677,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamida Mshfi",
                    "alamat_pelapor": "jln.kh.abd Wahid hasyim",
                    "no_telp_pelapor": "6281354910020",
                    "keterangan_pelapor": "instalasi konslet",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5423020102283",
                    "waktu_lapor": "01/02/2023 09:58:28",
                    "waktu_response": "01/02/2023 10:04:23",
                    "waktu_recovery": "01/02/2023 11:54:07",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 6584,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHABATJAKARTA",
                    "alamat_pelapor": "Stasiun Jln. Nyi Raja Permas",
                    "no_telp_pelapor": "6281210701126",
                    "keterangan_pelapor": "NO AGENDA 538319912301199708\\nMOHON PERCEPATAN PASANG BARU ATAS NAMA CFC ST KA BOGOR..KARNA HARI RABU 1 FEBRUARI 2023 GERAI TERSEBUT MAU GRAND OPENING *5 MOHON DAPAT PRIORITAS INVESTASI KAMI DI KOTA BOGOR TSB TKSH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102294",
                    "waktu_lapor": "01/02/2023 09:59:33",
                    "waktu_response": "01/02/2023 10:00:35",
                    "waktu_recovery": "01/02/2023 10:03:03",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lukman hadi",
                    "alamat_pelapor": "DN BANDARAN No.0 RT.21 RW.4",
                    "no_telp_pelapor": "6282531234987",
                    "keterangan_pelapor": "kwh meter los",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102295",
                    "waktu_lapor": "01/02/2023 09:59:35",
                    "waktu_response": "01/02/2023 10:15:26",
                    "waktu_recovery": "01/02/2023 13:27:31",
                    "durasi_response_time": 951,
                    "durasi_recovery_time": 11525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Nurlegowo",
                    "alamat_pelapor": "Jl. Kp. Rw. Kalong No.36",
                    "no_telp_pelapor": "6285775459209",
                    "keterangan_pelapor": "tidak bisa top up",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020102297",
                    "waktu_lapor": "01/02/2023 09:59:42",
                    "waktu_response": "01/02/2023 10:00:53",
                    "waktu_recovery": "01/02/2023 10:03:12",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRASMONO",
                    "alamat_pelapor": "JL RAYA KOTAANYAR No.0 RT.24 RW.7",
                    "no_telp_pelapor": "6285236142411",
                    "keterangan_pelapor": "mohon bantuannya pengecekan ke lokasi dikarenakan padam dari semalam sampai sekarang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102298",
                    "waktu_lapor": "01/02/2023 09:59:43",
                    "waktu_response": "01/02/2023 10:11:48",
                    "waktu_recovery": "01/02/2023 10:36:51",
                    "durasi_response_time": 725,
                    "durasi_recovery_time": 1503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rotua Tinambunan",
                    "alamat_pelapor": "Jl. Bunga Kantil 18 No.4",
                    "no_telp_pelapor": "6281373518449",
                    "keterangan_pelapor": "Selamat pagi pak/Bu . Saya mau bertanya terkait dengan tarif listrik kami yang selalu melambung tinggi dan tidak sesuai dengan STAN meter  Itu kenapa ya ? Sementara pemakaian kami di rumah yang selalu di hidup itu cuman kulkas . Lampu , kipas dan dispenser dipakai saat dibutuh kan aja, dan sedari bulan 12 ke bulan 1 juga rumah ini jarang di tempati .  Berikut tarif listrik kami yang selalu naik , padahal yang tinggal disini anak kost .Mohon arahan nya pak buk , terimakasih ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020102300",
                    "waktu_lapor": "01/02/2023 09:59:46",
                    "waktu_response": "01/02/2023 10:01:27",
                    "waktu_recovery": "01/02/2023 10:40:32",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 2345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariq Farhan",
                    "alamat_pelapor": "PR M.P.H RUKO 5 No.3",
                    "no_telp_pelapor": "6289624959444",
                    "keterangan_pelapor": "Saya pengajuan, daya sementara  no regist 5666029003187 untuk pemasangan dari tanggal 26 Januari sampai dengan 01 Februari belum ada\\npemasangan, ini gimana kita udah bayar tapi ko ngga ada\\npemasangan sampe hari berakhirnya/hari ini, saya gamau,\\npokoknya harus ada pergantian hari pasang sementara saya\\nuntuk beberapa hari kedepan sesuai dengan permohonan\\nsebelumnya g belum ter realisasi sampai sekarang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102303",
                    "waktu_lapor": "01/02/2023 10:00:29",
                    "waktu_response": "01/02/2023 10:03:33",
                    "waktu_recovery": "01/02/2023 10:41:59",
                    "durasi_response_time": 184,
                    "durasi_recovery_time": 2306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CIPUTRA",
                    "alamat_pelapor": "JL KALIBARU BARAT NO 37A RT16/RW01 KEL BUNGUR KEC SENEN JAKPUS . ACUAN LOKASI SETEMPAT TOKO PRAPATAN /SEBELAH TOKO MITRA 2/KANTOR RW 01 ",
                    "no_telp_pelapor": "02121479004",
                    "keterangan_pelapor": "MOHON PERIKSA JARINGAN KELISTIRKAN .SESUAI INFO PELANGGAN PADA SAAT HUJAN AIR MENGALIR MELALUI KABEL SR HAMPIR MENGENAI APP . YBS KWATIR MEMBAHAYAKAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102304",
                    "waktu_lapor": "01/02/2023 10:00:24",
                    "waktu_response": "01/02/2023 10:21:01",
                    "waktu_recovery": "01/02/2023 10:36:07",
                    "durasi_response_time": 1237,
                    "durasi_recovery_time": 906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Harsono",
                    "alamat_pelapor": "KP CIJINGGA No.0 RT.003 RW.02 SERANG",
                    "no_telp_pelapor": "6285158989830",
                    "keterangan_pelapor": "utk bayar via online tidak bisa infonya diblokir masalahnya dimana ya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102309",
                    "waktu_lapor": "01/02/2023 10:01:01",
                    "waktu_response": "01/02/2023 10:01:42",
                    "waktu_recovery": "01/02/2023 10:03:02",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "win",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102313",
                    "waktu_lapor": "01/02/2023 10:01:33",
                    "waktu_response": "01/02/2023 11:13:23",
                    "waktu_recovery": "01/02/2023 11:25:52",
                    "durasi_response_time": 4310,
                    "durasi_recovery_time": 749,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibu  Hairun_nisa",
                    "alamat_pelapor": "BENDUNG UTARA DESA KILANG KECAMATAN MONTONG GADING KAB LOTIM ",
                    "no_telp_pelapor": "081805415802",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.PTL TIDAK PADAM.",
                    "media": "Instagram",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020102323",
                    "waktu_lapor": "01/02/2023 10:02:34",
                    "waktu_response": "01/02/2023 10:03:29",
                    "waktu_recovery": "01/02/2023 10:04:31",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudi stiawan",
                    "alamat_pelapor": "DN PAKES GONDOSULI No. RT.1 RW.5",
                    "no_telp_pelapor": "62823584612347",
                    "keterangan_pelapor": "kwh padam dari semalam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102334",
                    "waktu_lapor": "01/02/2023 10:03:47",
                    "waktu_response": "01/02/2023 10:09:53",
                    "waktu_recovery": "01/02/2023 11:52:31",
                    "durasi_response_time": 366,
                    "durasi_recovery_time": 6158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Fauzi",
                    "alamat_pelapor": "KP SIDAMUKTI No.0 RT.002 RW.01 VL PERTIWI",
                    "no_telp_pelapor": "6289667366932",
                    "keterangan_pelapor": "Pagi, Saya Fauzi admin PIC Listrik toko Indomaret cab.Bogor 2. Mau tanya perihal tagihan listrik toko kami dengan ID pelanggan 538720326597 dibulan sebelumnya tagihan ID tersebut di angka 7.7jt tapi di bulan ini hanya 2.7jt, itu kenapa bisa turun sangat drastis ya? mohon dibantu konfirmasinya ke wa saya di 089667366932. Terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020102335",
                    "waktu_lapor": "01/02/2023 10:03:58",
                    "waktu_response": "01/02/2023 11:06:20",
                    "waktu_recovery": "01/02/2023 12:09:27",
                    "durasi_response_time": 3742,
                    "durasi_recovery_time": 3787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riskawati",
                    "alamat_pelapor": "DS ANJIR PASAR LAMA No.0 RT. RW.",
                    "no_telp_pelapor": "6285822203973",
                    "keterangan_pelapor": "tidak bisa mengisi saldo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARABAHAN"
                },
                {
                    "no_laporan": "K5423020102336",
                    "waktu_lapor": "01/02/2023 10:04:09",
                    "waktu_response": "01/02/2023 10:16:22",
                    "waktu_recovery": "01/02/2023 12:19:52",
                    "durasi_response_time": 733,
                    "durasi_recovery_time": 7410,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURATMAN",
                    "alamat_pelapor": "PRUMAHAN BUGEL MAS JL PLATINA 2 BLOK B2 NO 14  RT 3 RW 3 KEL BUGEL KEC KARAWACI. KOTA TANGERANG. ACUAN: -",
                    "no_telp_pelapor": "081296739607",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR MELALUI PLN 123, DIKARENAKAN SETEMPAT SEDANG RENOVASI BANGUNAN. PEMOHON SEBAGAI PEMILIK BANGUNAN. PELANGGAN PERNAH DI NO K5423013002144, STATUS SELESAI , BELUM ADA KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102338",
                    "waktu_lapor": "01/02/2023 10:04:16",
                    "waktu_response": "01/02/2023 10:11:22",
                    "waktu_recovery": "01/02/2023 10:36:40",
                    "durasi_response_time": 426,
                    "durasi_recovery_time": 1518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur hikmah",
                    "alamat_pelapor": "JL JL. GATOT SUBROTO NO.305 HALAMAN RUMAH M No.",
                    "no_telp_pelapor": "6282361593626",
                    "keterangan_pelapor": "mohonn untuk segera dilaksanakan penyambungan sementaranya (multiguna)\\nuntuk pekerjaan kami hari ini terimakasih\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020102341",
                    "waktu_lapor": "01/02/2023 10:04:33",
                    "waktu_response": "01/02/2023 10:04:57",
                    "waktu_recovery": "01/02/2023 10:05:57",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 60,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "remaki",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102345",
                    "waktu_lapor": "01/02/2023 10:04:57",
                    "waktu_response": "01/02/2023 10:09:08",
                    "waktu_recovery": "01/02/2023 10:42:39",
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 2011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUNAEDI",
                    "alamat_pelapor": "PR PERMATA TGR BLK AC 02 No. 22 , KEL GELAM JAYA, KEC PASAR KEMIS, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "08128789679",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 27/01/23 PELANGGAN DATANG KE APL SETEMPAT UNTUK MENGAJUKAN PROSES PD (B2 / 13200 - B1T / 2200) DENGAN NO REG 5666017083810. PEMBAYARAN TELAH DILAKUKAN TANGGAL 27/01/23. SESUAI INFO PELANGGAN, PETUGAS MENGHUBUNGI DAN DIINFORMASIKAN AKAN DITINDAKLANJUTI TGL 27/01/23 SORE HARI. PELANGGAN MEMINTA INFORMASI DAN TINDAKLANJUT TERKAIT PROSES TSB (YBS TIDAK BERADA DILOKASI DAN TIDAK MENGETAHUI APAKAH SUDAH DILAKUKAN REALISASI ATAU BELUM). TERKAIT K5423013003033 BELUM ADA TINDAKLANJUT HINGGA SAAT INI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102346",
                    "waktu_lapor": "01/02/2023 10:04:53",
                    "waktu_response": "01/02/2023 10:06:01",
                    "waktu_recovery": "01/02/2023 10:07:52",
                    "durasi_response_time": 68,
                    "durasi_recovery_time": 111,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jusuf mansur",
                    "alamat_pelapor": "DN ASEMBAGUS KRAKSAAN No. RT.4 RW.3",
                    "no_telp_pelapor": "62812854328284",
                    "keterangan_pelapor": "kwh keluar periksa terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102347",
                    "waktu_lapor": "01/02/2023 10:04:57",
                    "waktu_response": "01/02/2023 10:19:49",
                    "waktu_recovery": "01/02/2023 11:09:25",
                    "durasi_response_time": 892,
                    "durasi_recovery_time": 2976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020102351",
                    "waktu_lapor": "01/02/2023 10:05:28",
                    "waktu_response": "01/02/2023 10:15:48",
                    "waktu_recovery": "01/02/2023 11:30:51",
                    "durasi_response_time": 620,
                    "durasi_recovery_time": 4503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvia",
                    "alamat_pelapor": "JL MAKMUR DS.SAMB.TIMUR",
                    "no_telp_pelapor": "6289523666760",
                    "keterangan_pelapor": "saya tidak memakai apa apa tapi kenapa biaya listrik saya meledak sampai 600rb yg biasanya cuma 50rban. tolong konfirmasinya¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102359",
                    "waktu_lapor": "01/02/2023 10:06:11",
                    "waktu_response": "01/02/2023 10:13:22",
                    "waktu_recovery": "01/02/2023 10:47:07",
                    "durasi_response_time": 431,
                    "durasi_recovery_time": 2025,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Permana",
                    "alamat_pelapor": "kp.ciwangun RT04 RW 15",
                    "no_telp_pelapor": "6281394365656",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102360",
                    "waktu_lapor": "01/02/2023 10:06:12",
                    "waktu_response": "01/02/2023 10:10:32",
                    "waktu_recovery": "01/02/2023 10:37:13",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 1601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bahr Uddin",
                    "alamat_pelapor": "DN PAKA'AN BANJAR BILLA No.0 RT.00 RW.00 BJ.BILLA",
                    "no_telp_pelapor": "6283851304379",
                    "keterangan_pelapor": "ketika token dimasukin laporannya gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020102365",
                    "waktu_lapor": "01/02/2023 10:06:45",
                    "waktu_response": "01/02/2023 10:07:28",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK PURI SENTOSA BLK G NO.4 KADEMANGAN",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102371",
                    "waktu_lapor": "01/02/2023 10:07:11",
                    "waktu_response": "01/02/2023 10:07:38",
                    "waktu_recovery": "01/02/2023 10:10:47",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "PR CLUSTER THOMSON UTARA 1 No.07 GADING SER",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102374",
                    "waktu_lapor": "01/02/2023 10:07:28",
                    "waktu_response": "01/02/2023 10:07:51",
                    "waktu_recovery": "01/02/2023 10:08:50",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yota",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102378",
                    "waktu_lapor": "01/02/2023 10:07:59",
                    "waktu_response": "01/02/2023 10:10:41",
                    "waktu_recovery": "01/02/2023 11:14:12",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 3811,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NAWAWI",
                    "alamat_pelapor": "JL SEPANDAN, SEPADU, TELUK KERAMAT, KAB. SAMBAS, KALIMANTAN BARAT",
                    "no_telp_pelapor": "085245406292",
                    "keterangan_pelapor": "Permasalahan : TGL 26/12/2022 PROSES PB (R1MT/900 VA) DENGAN KODE REGISTRASI 2122012031837. TGL 26/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PENGESAHAN PDL DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA REALISASI.",
                    "media": "Email",
                    "nama_ulp": "ULP SAMBAS"
                },
                {
                    "no_laporan": "K5423020102380",
                    "waktu_lapor": "01/02/2023 10:08:04",
                    "waktu_response": "01/02/2023 10:08:26",
                    "waktu_recovery": "01/02/2023 10:10:55",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-5 No.08 CISAUK",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102383",
                    "waktu_lapor": "01/02/2023 10:08:24",
                    "waktu_response": "01/02/2023 10:08:53",
                    "waktu_recovery": "01/02/2023 10:11:03",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK TATAKA PURI BLK J5 No.63 CURUG",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102390",
                    "waktu_lapor": "01/02/2023 10:08:43",
                    "waktu_response": "01/02/2023 10:55:02",
                    "waktu_recovery": "01/02/2023 11:07:22",
                    "durasi_response_time": 2779,
                    "durasi_recovery_time": 740,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "inas ghina",
                    "alamat_pelapor": "JL GABUS No.14 Ds.LAM RT.0 RW.0",
                    "no_telp_pelapor": "6281272957848",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102391",
                    "waktu_lapor": "01/02/2023 10:08:54",
                    "waktu_response": "01/02/2023 10:11:21",
                    "waktu_recovery": "01/02/2023 14:24:25",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 15184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAENAL",
                    "alamat_pelapor": "JL PERTANIAN RAYA  GANG MADR ALHUSNA RT2/4  NO 83 KEL. LEBAK BULIS KEC. CILANDAK JAKSEL MASUK ",
                    "no_telp_pelapor": "082110056848",
                    "keterangan_pelapor": "31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102394",
                    "waktu_lapor": "01/02/2023 10:09:05",
                    "waktu_response": "01/02/2023 10:14:12",
                    "waktu_recovery": "01/02/2023 10:22:15",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 483,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": " NUSA HARAPAN PERMAI, CLUSTER 2, BLOK IV, NO. 5, KEC. TAMALANREA, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "085656379052 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SESUAI INFO PELANGGAN BELUM DILAKUKAN PENGATURAN PADA KWH METER. SISA KWH SAAT INI 10,93",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020102395",
                    "waktu_lapor": "01/02/2023 10:09:23",
                    "waktu_response": "01/02/2023 10:21:15",
                    "waktu_recovery": "01/02/2023 10:41:45",
                    "durasi_response_time": 712,
                    "durasi_recovery_time": 1230,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul hanani'",
                    "alamat_pelapor": "kp pasirandu rt o9 re o6",
                    "no_telp_pelapor": "6282121810786",
                    "keterangan_pelapor": "kwh mcb lemah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102398",
                    "waktu_lapor": "01/02/2023 10:09:45",
                    "waktu_response": "01/02/2023 13:31:54",
                    "waktu_recovery": "01/02/2023 13:38:25",
                    "durasi_response_time": 12129,
                    "durasi_recovery_time": 391,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ervian Arizal",
                    "alamat_pelapor": "DS CIKEDUNG LOR CIKEDUNG No. RT.3 RW.6 CIKEDUNG",
                    "no_telp_pelapor": "6281546703371",
                    "keterangan_pelapor": "Kwh rusak tidak bisa input token yang sudah di beli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKEDUNG"
                },
                {
                    "no_laporan": "K5423020102402",
                    "waktu_lapor": "01/02/2023 10:10:06",
                    "waktu_response": "01/02/2023 12:20:06",
                    "waktu_recovery": "01/02/2023 13:38:14",
                    "durasi_response_time": 7800,
                    "durasi_recovery_time": 4688,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sinta",
                    "alamat_pelapor": "JL PERGUDANGAN AKSES KEBOMAS BLOK E No.35 RT.0 RW.0 KEBOMAS",
                    "no_telp_pelapor": "6283830618732",
                    "keterangan_pelapor": "pembayaran sdh terproses sejak tgl 25 januari 2023. hingga hari ini blm ada pemasangan. mohon informasinya untuk kapan akan terpasang milik kami.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020102409",
                    "waktu_lapor": "01/02/2023 10:10:46",
                    "waktu_response": "01/02/2023 10:20:40",
                    "waktu_recovery": "01/02/2023 10:38:31",
                    "durasi_response_time": 594,
                    "durasi_recovery_time": 1071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syamsul hidayat",
                    "alamat_pelapor": "Jl. Raya Bangsri No.42",
                    "no_telp_pelapor": "6285546333312",
                    "keterangan_pelapor": "Token gagal mengisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020102410",
                    "waktu_lapor": "01/02/2023 10:10:49",
                    "waktu_response": "01/02/2023 11:06:34",
                    "waktu_recovery": "01/02/2023 11:08:22",
                    "durasi_response_time": 3345,
                    "durasi_recovery_time": 108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dini sudarmi",
                    "alamat_pelapor": "jlan pancasila rt 03 rw 06",
                    "no_telp_pelapor": "6289525892337",
                    "keterangan_pelapor": "tidak bisa mengisi voucher listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5123020100435",
                    "waktu_lapor": "01/02/2023 10:11:04",
                    "waktu_response": "01/02/2023 10:16:11",
                    "waktu_recovery": "01/02/2023 14:15:15",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 14344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DERI",
                    "alamat_pelapor": "PR GRAHA CINERE 2 /  JL CINERE COUNTRY 2 BLOK  P3 NO.2 RT 04 RW.13 KEL LIMO KEC LIMO KOTA DEPOK  ( DEKAT MASJID AL IKHSAN  ) ",
                    "no_telp_pelapor": "081317132523",
                    "keterangan_pelapor": "TANGGAL  \\\" TDK DIKETAHUI \\\" PTL 543200650308 MSH DIPUTUS SEMENTARA DAN TANGGAL 28/12/2022  TAGIHAN BULAN 12/2022 BESERTA BK TELAH DILUNASI  DAN REK  01/2023 SDH DILUNASI 04/01/2023 VIA M BANKING . PTL MINTA DISAMBUNG KEMBALI .\\\" PELANGGAN PERNAH LAPOR DENGAN NO LAPOR K5423011902407 / K5123010200676  , STATUS LAPORAN SELESAI NAMUN BELUM ADA TINDAK LANJUT.  TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102411",
                    "waktu_lapor": "01/02/2023 10:10:58",
                    "waktu_response": "01/02/2023 10:22:59",
                    "waktu_recovery": "01/02/2023 12:01:27",
                    "durasi_response_time": 721,
                    "durasi_recovery_time": 5908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rian",
                    "alamat_pelapor": "JL BY PASS",
                    "no_telp_pelapor": "6282160297429",
                    "keterangan_pelapor": "isi pulsa tidak bisa,kami lapor PLN kata kata petugas PLN Kepala lampu mau diganti,lokasi  rumah belakang hotel mawar sebela Pagar kuning 8 rumah dari jl besar,petugas yg semalam itu Marga hutabarat.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020102412",
                    "waktu_lapor": "01/02/2023 10:11:08",
                    "waktu_response": "01/02/2023 10:13:46",
                    "waktu_recovery": "01/02/2023 14:13:21",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 14375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA",
                    "alamat_pelapor": "JL PONDOK LABU 1 B NO 33 A RT 7/8 KEL  PONDOK LABU KEC CILANDAK BARAT JAKARTA SELATAN  DEKAT SMP PGRI 12 ",
                    "no_telp_pelapor": "0217505583",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES PEMINDAHAN KABEL DIKARENAKAN ADA RENOVASI DENGAN ID PEL 543201235753. PEMOHON SEBAGAI YANG DIKUASAKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102414",
                    "waktu_lapor": "01/02/2023 10:11:07",
                    "waktu_response": "01/02/2023 10:44:54",
                    "waktu_recovery": "01/02/2023 11:12:56",
                    "durasi_response_time": 2027,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris adi irawan",
                    "alamat_pelapor": "komplek kurnia asri D25 parit keramat kuala dua",
                    "no_telp_pelapor": "6285326845792",
                    "keterangan_pelapor": "listrik dirumah tiba tiba mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RASAU"
                },
                {
                    "no_laporan": "K5423020102421",
                    "waktu_lapor": "01/02/2023 10:11:48",
                    "waktu_response": "01/02/2023 10:40:22",
                    "waktu_recovery": "01/02/2023 10:46:47",
                    "durasi_response_time": 1714,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris Rizal Fatoni",
                    "alamat_pelapor": "KP GRAHA INDAH BLK BI No.29 RT.0 RW.0 TMBK RGDNG",
                    "no_telp_pelapor": "6281287586988",
                    "keterangan_pelapor": "listrik rumah padam kwh meter tombol keypad rusak, lama tidak dipakai karena dulunya kosong. saat ini mau direnovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020102430",
                    "waktu_lapor": "01/02/2023 10:12:34",
                    "waktu_response": "01/02/2023 10:24:31",
                    "waktu_recovery": "01/02/2023 10:31:20",
                    "durasi_response_time": 717,
                    "durasi_recovery_time": 409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD FAUZAN",
                    "alamat_pelapor": "DS MEE HAGU BAMBI RT.0 RW.0",
                    "no_telp_pelapor": "6282225009439",
                    "keterangan_pelapor": "listrik padam, terbakar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIGLI"
                },
                {
                    "no_laporan": "K5423020102433",
                    "waktu_lapor": "01/02/2023 10:12:36",
                    "waktu_response": "01/02/2023 10:13:14",
                    "waktu_recovery": "01/02/2023 10:14:01",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ryujin",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100296",
                    "waktu_lapor": "01/02/2023 10:12:51",
                    "waktu_response": "01/02/2023 10:13:54",
                    "waktu_recovery": "01/02/2023 10:22:54",
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DENI",
                    "alamat_pelapor": "JL H DAHLAN JATI TANJAKAN  KP. TANAH SEBELAH RT. 021/004, KEDUNG DALEM, MAUK, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "087877018441",
                    "keterangan_pelapor": "\\\"PELANGGAN PENDAFTARAN PB (B2/16.500VA)\\nKODE PEMBAYARAN / KODE BOOKING/NO AGENDA : 5666011286073\\nBP LUNAS PADA TGL (24/1/2023), PELANGGAN SUDAH  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI : UPDATE LAP. 1 PUKUL 11:14AM PB BELUM ADA REALISASI HINGGA SAAT INI (CC.32.HARTATI)\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102437",
                    "waktu_lapor": "01/02/2023 10:13:16",
                    "waktu_response": "01/02/2023 10:21:34",
                    "waktu_recovery": "01/02/2023 10:44:15",
                    "durasi_response_time": 498,
                    "durasi_recovery_time": 1361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajum hermansyah",
                    "alamat_pelapor": "Jl. Warung Ampel No.18",
                    "no_telp_pelapor": "6285774774832",
                    "keterangan_pelapor": "ada masalah token tida bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102442",
                    "waktu_lapor": "01/02/2023 10:13:56",
                    "waktu_response": "01/02/2023 10:14:44",
                    "waktu_recovery": "01/02/2023 11:54:10",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 5966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESTI",
                    "alamat_pelapor": "JL CIKINI IV NO.20 RT.15/RW.5 KEL CIKINI KEC MENTENG JAKPUS ACUAN NASI UDUK GONDANGDIA",
                    "no_telp_pelapor": "02131902413",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PROSES GESER APP DIPERSIL TSB.\\nKET : SESUAI INFO PELANGGAN DIKARENAKAN AKAN MELAKUKAN RENOVASI BANGUNAN PEMOHON SEBAGAI DIBERI KUASA PERSIL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102443",
                    "waktu_lapor": "01/02/2023 10:14:05",
                    "waktu_response": "01/02/2023 10:40:28",
                    "waktu_recovery": "01/02/2023 10:47:25",
                    "durasi_response_time": 1583,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RADEA ",
                    "alamat_pelapor": "KP CIHIDEUNG GUDANG RT-1 / RW-4 JL RAYA LEMBANG KM 12.7 DESA GUDANG CIHIDEUNG KEC LEMBANG KAB BANDUNG BARAT ( SETEMPAT ALFAMART GUDANG KAHURIPAN)",
                    "no_telp_pelapor": "081294659207",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.SISA KWH: 919.69 ( NO TOKEN: 5508 9513 7559 5837 4160 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102446",
                    "waktu_lapor": "01/02/2023 10:14:20",
                    "waktu_response": "01/02/2023 10:42:09",
                    "waktu_recovery": "01/02/2023 10:56:03",
                    "durasi_response_time": 1669,
                    "durasi_recovery_time": 834,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DHIAN FARMARINI",
                    "alamat_pelapor": "JL T TAMBUSAI/PERTOKOAN PANAM",
                    "no_telp_pelapor": "6281270099250",
                    "keterangan_pelapor": "kwh meter mati, dan tidak bisa melakukan pengisian token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020102447",
                    "waktu_lapor": "01/02/2023 10:14:34",
                    "waktu_response": "01/02/2023 11:46:38",
                    "waktu_recovery": "01/02/2023 12:02:04",
                    "durasi_response_time": 5524,
                    "durasi_recovery_time": 926,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYANTO ",
                    "alamat_pelapor": "JL LAYAR PERMAI I NO15A RT 10 RW 7 KEL KAPUK MUARA KEC PENJARINGAN JAKUT ACUAN DEKAT RS PIK ",
                    "no_telp_pelapor": "081808384854",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101453, MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56701410237 MEMBELI TOKEN SEBESAR RP. 500.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH. PTL TIDAK PADAM. SISA 37 KWH. NO TOKEN 14389617308562054462",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102448",
                    "waktu_lapor": "01/02/2023 10:14:32",
                    "waktu_response": "01/02/2023 10:18:34",
                    "waktu_recovery": "01/02/2023 10:27:11",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 517,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rido PahotanTua Manik",
                    "alamat_pelapor": "JL MERPATI NO.12",
                    "no_telp_pelapor": "6282370916562",
                    "keterangan_pelapor": "Terdapat kabel melintang dan menyentuh atap rumah, kondisi ini membahayakan karena kabel bersentuhan dengan atap seng",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIANTAR KOTA"
                },
                {
                    "no_laporan": "K5423020102449",
                    "waktu_lapor": "01/02/2023 10:14:32",
                    "waktu_response": "01/02/2023 10:17:57",
                    "waktu_recovery": "01/02/2023 10:54:35",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 2198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "No.142 RT 02 RW 11 kp Sindang Sari Kel tanah baru kec Bogor utara kota Bogor jw barat",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "isi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102453",
                    "waktu_lapor": "01/02/2023 10:15:01",
                    "waktu_response": "01/02/2023 10:25:40",
                    "waktu_recovery": "01/02/2023 10:52:50",
                    "durasi_response_time": 639,
                    "durasi_recovery_time": 1630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nenk nonk",
                    "alamat_pelapor": "kp gambar jln bojong gambar",
                    "no_telp_pelapor": "6281318568151",
                    "keterangan_pelapor": "saya gak bisa isi token listrik,transaksi nya gagal.tanya kesana kesini kata nya itu udah sampai batas/limit pemakaian,kata nya bisa di isi lagi tgl 1,dan skrg tanggal 1 februari.jam berapa kira2 saya bisa isi/beli token lagi?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAMANUKAN"
                },
                {
                    "no_laporan": "K5423020102455",
                    "waktu_lapor": "01/02/2023 10:15:24",
                    "waktu_response": "01/02/2023 10:18:12",
                    "waktu_recovery": "01/02/2023 10:32:02",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 830,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG SUKOCO",
                    "alamat_pelapor": "JL SIROJUL MUNIR RT 02 RW 06 NANGGEWER MEKA, NANGGEWER MEKAR, CIBINONG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081318928879",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 03/01/2023 PEMBAYARAN PROSES PB DENGAN NO KODE BOOKING REGIS 5382112142071 DAN AGENDA 538219912301037322 . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102456",
                    "waktu_lapor": "01/02/2023 10:15:19",
                    "waktu_response": "01/02/2023 10:15:46",
                    "waktu_recovery": "01/02/2023 10:16:34",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yatora",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5223020100551",
                    "waktu_lapor": "01/02/2023 10:15:42",
                    "waktu_response": "01/02/2023 11:47:29",
                    "waktu_recovery": "01/02/2023 11:59:47",
                    "durasi_response_time": 5507,
                    "durasi_recovery_time": 738,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ROBIN",
                    "alamat_pelapor": "TOWN HOUSE EMERALD NO 69. BUKIT GOLF MEDITERANIA. PANTAI INDAH KAPUK. KEL.- KEC. PENJARINGAN JAKARTA UTARA >> BELAKANG MALL PIK AVENUE",
                    "no_telp_pelapor": "628161320157",
                    "keterangan_pelapor": "TGL 08/01/2023 PELAPORAN PELANGGAN MELALUI CC 123 DENGAN NOMOR LAPOR G5423010820703 PERIHAL MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA (GAGAL). PTL (TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 08/01/2022 SEBESAR RP. 500.000,- DENGAN NOMOR TOKEN 33787801799605671564 DAN SISA KWH 5.27, PERBAIKAN DILAKUKAN OLEH PETUGAS PLN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP/MCB DAPAT DIPASANG SESUAI KETENTUAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102465",
                    "waktu_lapor": "01/02/2023 10:15:50",
                    "waktu_response": "01/02/2023 10:21:41",
                    "waktu_recovery": "01/02/2023 10:36:59",
                    "durasi_response_time": 351,
                    "durasi_recovery_time": 918,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "PR GRIYA GARUDA PERMAI BLOK D13 NO.1 KEL SUKAMANAH KEC JONGGOL KAB BOGOR, BELAKANG PASAR CIBARUSA",
                    "no_telp_pelapor": "02122182606",
                    "keterangan_pelapor": "TGL 09/01/23 PENANGANAN GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON AGAR PENANGANAN DAPAT DITANGANI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102470",
                    "waktu_lapor": "01/02/2023 10:16:25",
                    "waktu_response": "01/02/2023 10:19:55",
                    "waktu_recovery": "01/02/2023 11:13:44",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 3229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MERCIUS KRISTIANTO",
                    "alamat_pelapor": "KOMP TAMAN PERMATA INDAH BLOK H3 NO.2 JL RENGAS BANDUNG RT 08 RW 08 KEL WARINGIN JAYA KEC KEDUNG WARINGIN. ",
                    "no_telp_pelapor": "081223343435",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN RENOVASI. PEMOHON SEBAGAI PIHAK YANG DIBERIKAN KUASA PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102475",
                    "waktu_lapor": "01/02/2023 10:17:01",
                    "waktu_response": "01/02/2023 10:36:43",
                    "waktu_recovery": "01/02/2023 10:38:44",
                    "durasi_response_time": 1182,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad haji hamdyah",
                    "alamat_pelapor": "cabang tiga ngali",
                    "no_telp_pelapor": "6285333239165",
                    "keterangan_pelapor": "tiang listriknya tidak kondusif lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WOHA"
                },
                {
                    "no_laporan": "K5423020102477",
                    "waktu_lapor": "01/02/2023 10:17:08",
                    "waktu_response": "01/02/2023 10:31:41",
                    "waktu_recovery": "01/02/2023 10:54:03",
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKHWAN",
                    "alamat_pelapor": "JL NUSA INDAH 6 GG 1 RT 3/3 KEL MALAKA JAYA KEC DURENSAWIT JAKTIM",
                    "no_telp_pelapor": "081213151124",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 22 KWH. NO TOKEN : 3148 0566 5847 6775 8230 DAN  0834 1442 8783 9853 9887",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102478",
                    "waktu_lapor": "01/02/2023 10:17:10",
                    "waktu_response": "01/02/2023 10:19:37",
                    "waktu_recovery": "01/02/2023 10:45:07",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 1530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Haryani Saputri",
                    "alamat_pelapor": "Jalan Cempaka 1",
                    "no_telp_pelapor": "6281574689536",
                    "keterangan_pelapor": "tidak seimbangan antara kwh dengan penagihan tiap bulanya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020102481",
                    "waktu_lapor": "01/02/2023 10:17:18",
                    "waktu_response": "01/02/2023 10:19:54",
                    "waktu_recovery": "01/02/2023 11:03:39",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 2625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elwani",
                    "alamat_pelapor": "JL PER LENGKONG GUDANG KAV-B/142",
                    "no_telp_pelapor": "6289637155346",
                    "keterangan_pelapor": "pembayaran mahal,kwh hanya 900",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102482",
                    "waktu_lapor": "01/02/2023 10:17:22",
                    "waktu_response": "01/02/2023 11:16:36",
                    "waktu_recovery": "01/02/2023 12:25:18",
                    "durasi_response_time": 3554,
                    "durasi_recovery_time": 4122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibnu sadam khusairi",
                    "alamat_pelapor": "jln raya Setu GG haji Gason RT 02 RW 01 cinyogsog",
                    "no_telp_pelapor": "6285156222581",
                    "keterangan_pelapor": "beli isi token,,di isi gagal terus tokenya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020102483",
                    "waktu_lapor": "01/02/2023 10:17:22",
                    "waktu_response": "01/02/2023 10:45:20",
                    "waktu_recovery": "01/02/2023 13:32:31",
                    "durasi_response_time": 1678,
                    "durasi_recovery_time": 10031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yulisdawati",
                    "alamat_pelapor": "dalam koto rt 02 RW 02 Padang besi",
                    "no_telp_pelapor": "6283121742597",
                    "keterangan_pelapor": "pada saat pembelian token listrik di seluruh outlet selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020102494",
                    "waktu_lapor": "01/02/2023 10:17:53",
                    "waktu_response": "01/02/2023 10:46:15",
                    "waktu_recovery": "01/02/2023 11:46:57",
                    "durasi_response_time": 1702,
                    "durasi_recovery_time": 3642,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDY SETIAWAN",
                    "alamat_pelapor": "Dusun Kebonsari igir igir RT4 RW8 ",
                    "no_telp_pelapor": "6285311155411",
                    "keterangan_pelapor": "Pembayaran listrik pasca bayar untuk tagihan bulan ini sangat tidak normal, mohon dicek. karna pemakaian nya sama saja seperti bulan kemarin",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020102495",
                    "waktu_lapor": "01/02/2023 10:18:05",
                    "waktu_response": "01/02/2023 10:40:51",
                    "waktu_recovery": "01/02/2023 10:47:13",
                    "durasi_response_time": 1366,
                    "durasi_recovery_time": 382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL",
                    "alamat_pelapor": "SETEMPAT ALFAMART PANGRAGAJIAN JL MARIBAYA KP.PANGRAGAJIAN RT 3/8 DS KAYU AMBON KEC LEMBANG BANDUNG BARAT. PINGGIR PUSDIKAJEN",
                    "no_telp_pelapor": "089662921981",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 886.35 PTL TIDAK PADAM NO TOKEN 26385025076545824148",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102496",
                    "waktu_lapor": "01/02/2023 10:17:59",
                    "waktu_response": "01/02/2023 10:18:29",
                    "waktu_recovery": "01/02/2023 10:26:56",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tomie",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102497",
                    "waktu_lapor": "01/02/2023 10:18:10",
                    "waktu_response": "01/02/2023 10:42:28",
                    "waktu_recovery": "01/02/2023 10:56:11",
                    "durasi_response_time": 1458,
                    "durasi_recovery_time": 823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ganu saputra",
                    "alamat_pelapor": "jln. taman kaya",
                    "no_telp_pelapor": "6285264470501",
                    "keterangan_pelapor": "Butuh percepatan perluasan jaringan perumahan karna unit yg sudah terbangun udh 32 unit dari jumlah total 50 unit\\nmohon di sampaikan pada bagian terkait nya bapak/ibu PLN terhormat, karna kami juga udh di desak sama pihak konsumen perumahan buat di masukan meteran karna rumah ingin di tempati tapi kwh listrik belum masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020102500",
                    "waktu_lapor": "01/02/2023 10:18:31",
                    "waktu_response": "01/02/2023 10:19:33",
                    "waktu_recovery": "01/02/2023 10:59:19",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 2386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RELITA",
                    "alamat_pelapor": "JL TENGKI RT 4 RW 5 NO 112 KEL SEPANJANG JAYA KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "085215440703",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM  SISA  7183  KWH // UPDATE ALAMAT CC.54.ADAM_BUKHORI 10:24",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020102502",
                    "waktu_lapor": "01/02/2023 10:18:48",
                    "waktu_response": "01/02/2023 10:23:18",
                    "waktu_recovery": "01/02/2023 10:32:23",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 545,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NINGSIH",
                    "alamat_pelapor": "KP BEBEK   RT-1 / RW-3 NO 183 KEL KEDAUNG BARU KC NEGLASARI KOTA TANGGERANG ",
                    "no_telp_pelapor": "02154373849",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 2023= 12757, APP TGL 01/02/23= 12415. MOHON AGAR PERIHAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102506",
                    "waktu_lapor": "01/02/2023 10:19:26",
                    "waktu_response": "01/02/2023 14:52:33",
                    "waktu_recovery": "01/02/2023 15:38:57",
                    "durasi_response_time": 16387,
                    "durasi_recovery_time": 2784,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Toni Irawan",
                    "alamat_pelapor": "PR LEEGRAND 3 BLOK CN2 NO.5 No.",
                    "no_telp_pelapor": "628980875304",
                    "keterangan_pelapor": "kami beli token 50. sudah transfer via briva tapi token belum masuk dan sudah kadaluarsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5523020100303",
                    "waktu_lapor": "01/02/2023 10:19:36",
                    "waktu_response": "01/02/2023 10:36:18",
                    "waktu_recovery": "01/02/2023 13:46:57",
                    "durasi_response_time": 1002,
                    "durasi_recovery_time": 11439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURMA",
                    "alamat_pelapor": "JL KEMANTREN GG II  NO36B RT-3 / RW-3 KEL BANUDNG REJO SARI KEC SUKUN KOTA MALANG. DIDEKAT MUSHOLA NISTA HULJANAH ",
                    "no_telp_pelapor": "6285778105088",
                    "keterangan_pelapor": "1 APP TIDAK BISA MEMBELI PULSA KARENA SUDAH BATAS MAKSIMUM PEMBELIAN, PTL MENYALA SISA KWH 16,2",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020102508",
                    "waktu_lapor": "01/02/2023 10:19:37",
                    "waktu_response": "01/02/2023 10:35:38",
                    "waktu_recovery": "01/02/2023 10:54:45",
                    "durasi_response_time": 961,
                    "durasi_recovery_time": 1147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mahmun Qoriyah",
                    "alamat_pelapor": "JL LINTAS SELATAN TPI Ds.NANGA TEPUAI Kec.H No.0 RT. RW.",
                    "no_telp_pelapor": "6285246549140",
                    "keterangan_pelapor": "token listrik baru beli dimasukkan usang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PUTUSSIBAU"
                },
                {
                    "no_laporan": "K5423020102512",
                    "waktu_lapor": "01/02/2023 10:19:47",
                    "waktu_response": "01/02/2023 18:44:21",
                    "waktu_recovery": "01/02/2023 18:50:39",
                    "durasi_response_time": 30274,
                    "durasi_recovery_time": 378,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL PURWODADI BLORA KM 2 DN PANGCAN RT 6/6 NO- DS GETAS REJO KEC GROBOGAN KAB GROBOGAN ",
                    "no_telp_pelapor": "081329657407",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 23/11/22 PELANGGAN DATANG KE APL SETEMPAT (ULP PURWODADI KOTA) UNTUK MENGAJUKAN PB DAYA 23.000 VA. BERKAS KELENGKAPAN SUDAH DI BERIKAN KE PETUGAS NAMUN SAMPAI DENGAN SAAT INI PELANGGAN BELUM MENERIMA NO REGISTER UNTUK PENGAJUAN TSB. TGL 02/01/23 PELANGGAN DI MINTA DATANG KE APL SETEMPAT OLEH SUPERVISOR APL SETEMPAT NAMUN BELUM ADA KONFIRMASI DAN TINDAKLANJUT KEMBALI. PELANGGAN INGIN SEGERA DI BERIKAN NO REG ATAU KEPASTIAN ATAS PENGAJUAN TSB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5423020102518",
                    "waktu_lapor": "01/02/2023 10:20:29",
                    "waktu_response": "01/02/2023 11:08:28",
                    "waktu_recovery": "01/02/2023 12:06:08",
                    "durasi_response_time": 2879,
                    "durasi_recovery_time": 3460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Patar Dean Otto manalu",
                    "alamat_pelapor": "JL PURNAWIRAWAN",
                    "no_telp_pelapor": "6281213456058",
                    "keterangan_pelapor": "selamat pagi..saya pingin bertanya tentang tanggal brapa ke tanggal berapa hitungan tagihan listrik. karna kebetulan rumah saya kosong sejak tgl. 21 Desember 2022 sampai sekarang. . bln lalu tagihan sekitar 300 an  RB. dan bln ini tagihan juga 300 an ribu padahal manusia ga ada di rmh. jadi kenapa tagihan listrik saya sama dgn bln lalu. mohon penjelasan nya. trima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020102520",
                    "waktu_lapor": "01/02/2023 10:20:44",
                    "waktu_response": "01/02/2023 10:41:01",
                    "waktu_recovery": "01/02/2023 10:47:19",
                    "durasi_response_time": 1217,
                    "durasi_recovery_time": 378,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE NUR ZAMAN ",
                    "alamat_pelapor": "JL MARIBAYA LANGENSARI NO 141 RT 3 / RW 2 ",
                    "no_telp_pelapor": "0895402063299",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 415.38 KWH. CC.54.NURASIYAH.CSOI. TGL 01/02/23. PELANGGAN LAPOR KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102522",
                    "waktu_lapor": "01/02/2023 10:20:49",
                    "waktu_response": "01/02/2023 10:22:22",
                    "waktu_recovery": "01/02/2023 11:58:16",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 5754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LANI",
                    "alamat_pelapor": "PR RUKO TABESPOT BLOK G3 NO.12 RT.0 RW.0, PAGEDANGAN, PAGEDANGAN, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "02155787013",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PS (L/23.000 VA) MELALUI PLN 123 DENGAN NO REG 5662029006096  DIPERUNTUKAN UNTUK ACARA PESTA  PADA TGL 25/2/23 PUKUL 05:00 WIB MOHON DALAM PELAKSANAAN DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102530",
                    "waktu_lapor": "01/02/2023 10:21:10",
                    "waktu_response": "01/02/2023 10:25:38",
                    "waktu_recovery": "01/02/2023 14:55:29",
                    "durasi_response_time": 268,
                    "durasi_recovery_time": 16191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL POROS BAHOMAKMUR  DN BAHOMAKMUR NO. RT.0 RW.0, DS BAHO MAKMUR, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH. DEKAT PINTU GERBANG PERBATASAN DS BAHOMAKMUR  DAN DS KEREA ",
                    "no_telp_pelapor": "081342642113",
                    "keterangan_pelapor": "TGL 23/11/22 PEMBAYARAN  PROSES PD ( R1MT/900 VA- R1T/1300VA) DENGAN NO AGENDA 312119922211231064 DAN NO REG 3121115010834. BP DAN UJL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. || CC.54.AGUSTINUS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020102532",
                    "waktu_lapor": "01/02/2023 10:21:23",
                    "waktu_response": "01/02/2023 11:13:12",
                    "waktu_recovery": "01/02/2023 11:25:43",
                    "durasi_response_time": 3109,
                    "durasi_recovery_time": 751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HAERUDIN",
                    "alamat_pelapor": "DN KP. DALEM LAUK HELER No.",
                    "no_telp_pelapor": "6287750709625",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020102533",
                    "waktu_lapor": "01/02/2023 10:21:26",
                    "waktu_response": "01/02/2023 10:31:22",
                    "waktu_recovery": "01/02/2023 10:54:17",
                    "durasi_response_time": 596,
                    "durasi_recovery_time": 1375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laila majrasi",
                    "alamat_pelapor": "Jl. Bintara I No.35",
                    "no_telp_pelapor": "6281933619736",
                    "keterangan_pelapor": "isi token gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102537",
                    "waktu_lapor": "01/02/2023 10:21:45",
                    "waktu_response": "01/02/2023 10:22:10",
                    "waktu_recovery": "01/02/2023 10:23:24",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "qilin",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102538",
                    "waktu_lapor": "01/02/2023 10:21:50",
                    "waktu_response": "01/02/2023 10:23:39",
                    "waktu_recovery": "01/02/2023 13:12:59",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 10160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALI ANWAR",
                    "alamat_pelapor": "KP GAGA  RT-6 / RW-4  NO 303 KEL SEMANAN KEC KALI DERES KOTA JAKARTA BARAT// DEPAN RAWA ",
                    "no_telp_pelapor": "085213103388",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 68.01 KWH. (PTL TIDAK MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102546",
                    "waktu_lapor": "01/02/2023 10:22:31",
                    "waktu_response": "01/02/2023 10:32:34",
                    "waktu_recovery": "01/02/2023 14:35:24",
                    "durasi_response_time": 603,
                    "durasi_recovery_time": 14570,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Solkan",
                    "alamat_pelapor": "DS NGEMPLAK No. RT.5 RW.3",
                    "no_telp_pelapor": "6285226360118",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020102547",
                    "waktu_lapor": "01/02/2023 10:22:34",
                    "waktu_response": "01/02/2023 10:25:01",
                    "waktu_recovery": "01/02/2023 18:24:42",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 28781,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ZAINAL ",
                    "alamat_pelapor": "JL KAYU BESAR RT 10/12 NO 88 KEL TEGAL ALUR KEC KALIDERES JAKBAR (SETEMPAT TUKANG BURUNG)",
                    "no_telp_pelapor": "081381047878",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PB (R1MT/900 VA) DENGAN NO REG 5463012265686. TGL 01/02/23 BIAYA TELAH DILUNASI. MOHON DALAM PELAKSANAAN PETUGAS DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102548",
                    "waktu_lapor": "01/02/2023 10:22:35",
                    "waktu_response": "01/02/2023 10:59:17",
                    "waktu_recovery": "01/02/2023 12:52:34",
                    "durasi_response_time": 2202,
                    "durasi_recovery_time": 6797,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Subhan",
                    "alamat_pelapor": "JL BENTENG RAYA No.0 RT.0 RW.0 BENTENG",
                    "no_telp_pelapor": "6285216031300",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5223020100569",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_response": "01/02/2023 10:34:09",
                    "waktu_recovery": "01/02/2023 14:20:34",
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 13585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILFI ",
                    "alamat_pelapor": "JL AKIL KUSUMA DYA JATI KULON NO.0 RT.- RW.- KEL JATI KEC JATI KULON KAB KUDUS // DIPERTIGAAN DEKAT SAWAH ADA REKLAME KOSONG",
                    "no_telp_pelapor": "0247602442",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223013000917 = TERKAIT G5422122804353 DAN G5423010507941. SEBELUMNYA PELANGGAN PELAPORAN KWH METER TERSAMBAR PETIR KEMUDIAN DIWAKTU BERSAMAAN REKLAME ROBOH TERKENA ANGIN. YBS SUDAH MEMBUAT SURAT TERTULIS PADA TANGGAL 05/01/2023 KE UNIT MENGHENDAKI UNTUK PERGANTIAN KWH METER. PELANGGAN MENGHENDAKI INFORMASI APAKAH MATERIAL SUDAH TERSEDIA DAN KEPASTIAN TANGGAL PERGANTIAN KWH METER KAPAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. // PELANGGAN SUDAH DIHUBUNGI OLEH UNIT TSB DAN MENYAMPAIKAN MATERIAL SUDAH ADA. SESUAI INFORMASI PELANGGAN TIANG REKLAME SUDAH TERPASANG, MOHON TINDAK LANJUTNYA.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020102549",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_response": "01/02/2023 10:23:29",
                    "waktu_recovery": "01/02/2023 11:20:31",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 3422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusup hidayat",
                    "alamat_pelapor": "KK KRANJI A2 No.81 RT.000 RW.00 KRANJI",
                    "no_telp_pelapor": "6285729983380",
                    "keterangan_pelapor": "tidak bisa membeli pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020102560",
                    "waktu_lapor": "01/02/2023 10:24:17",
                    "waktu_response": "01/02/2023 10:27:48",
                    "waktu_recovery": "01/02/2023 11:30:44",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 3776,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVIA",
                    "alamat_pelapor": "JALAN MAKMUR PASAR 7 TEMBUNG GANG TANJUNG 1, KECAMATAN PERCUT SEI TUAN",
                    "no_telp_pelapor": "089523666760",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 8215, ST AK 8626, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 8626. REK (BELUM DILUNASI). YBS KOMPLAIN TAGIHAN SAAT INI DAN INFO PELANGGAN DIHUNI, PETUGAS TIDAK DATANG,APP SULIT DIJANGKAU. 126100515413",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102561",
                    "waktu_lapor": "01/02/2023 10:24:28",
                    "waktu_response": "01/02/2023 10:24:55",
                    "waktu_recovery": "01/02/2023 10:26:51",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agustina",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102569",
                    "waktu_lapor": "01/02/2023 10:25:19",
                    "waktu_response": "01/02/2023 10:26:09",
                    "waktu_recovery": "01/02/2023 11:58:29",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 5540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT JAYA REAL PROPERTY",
                    "alamat_pelapor": "KK TATAKA PURI BLK C7 No.5 CURUG",
                    "no_telp_pelapor": "6281254365541",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102571",
                    "waktu_lapor": "01/02/2023 10:25:35",
                    "waktu_response": "01/02/2023 10:28:58",
                    "waktu_recovery": "01/02/2023 10:31:33",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "atang wijaya",
                    "alamat_pelapor": "KK SUKAMANAH BLOK 3 No.0 RT.000 RW.00 CISALAK",
                    "no_telp_pelapor": "6285211949186",
                    "keterangan_pelapor": "Tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020102577",
                    "waktu_lapor": "01/02/2023 10:26:05",
                    "waktu_response": "01/02/2023 10:29:06",
                    "waktu_recovery": "01/02/2023 10:31:38",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kazukibaby223@gmail.com",
                    "alamat_pelapor": "JL.CIBANGUN KALER 2 RT/RW 01/12 KEL. CIHERANG KEC. CIBEUREUM KOTA TASIKMALAYA JAWABARAT  & MASUK GANG DEPAN WARUNG  ANDIN",
                    "no_telp_pelapor": "085721539493",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM SISA 129 KWH",
                    "media": "Email",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020102578",
                    "waktu_lapor": "01/02/2023 10:26:16",
                    "waktu_response": "01/02/2023 10:37:24",
                    "waktu_recovery": "01/02/2023 15:08:08",
                    "durasi_response_time": 668,
                    "durasi_recovery_time": 16244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI",
                    "alamat_pelapor": "JL BATU INTAN BLOK I.18  NO 3481 RT65/25 KEL SAKO KEC SAKO KOTA PALEMBANG",
                    "no_telp_pelapor": "081215380084",
                    "keterangan_pelapor": "TGL 01/10/22 PENANGANAN GANGGUAN MCB TERBAKAR OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. NO LG DIBERIKAN, MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020102584",
                    "waktu_lapor": "01/02/2023 10:26:38",
                    "waktu_response": "01/02/2023 10:45:34",
                    "waktu_recovery": "01/02/2023 13:15:36",
                    "durasi_response_time": 1136,
                    "durasi_recovery_time": 9002,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRI ",
                    "alamat_pelapor": "JL UNTUNG SURAPATI NO- RT 1 RW- KEL JONE KEC TANAH GROGOT KAB PASER ACUAN LOKASI DKT PENTASHOP (GUDANG NABATI)",
                    "no_telp_pelapor": "08125431260",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 45 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K5423020102585",
                    "waktu_lapor": "01/02/2023 10:26:30",
                    "waktu_response": "01/02/2023 10:35:22",
                    "waktu_recovery": "01/02/2023 10:51:23",
                    "durasi_response_time": 532,
                    "durasi_recovery_time": 961,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ELVIS MANUKOA",
                    "alamat_pelapor": "JL JL JAMBU No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281339483399",
                    "keterangan_pelapor": "selamat Siang, Tiga hari yg lalu pada tgl 29 januari isi token 100.000 namun pada tgl 1 pebuari sisa token 1.55. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020102587",
                    "waktu_lapor": "01/02/2023 10:26:59",
                    "waktu_response": "01/02/2023 10:55:35",
                    "waktu_recovery": "01/02/2023 11:07:27",
                    "durasi_response_time": 1716,
                    "durasi_recovery_time": 712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ady Jaya Pratama",
                    "alamat_pelapor": "JL LINGKAR KAMPUS, LRG. PELANGI,",
                    "no_telp_pelapor": "6281274893936",
                    "keterangan_pelapor": "MOHON DI TINDAK LANJUTI DAN INFORMASI TERKAIT PRIHAL PENGEMBALIAN DANA RESTITUSI YANG MANA BERKAS NYA TELAH DI SELESAI DI ULP TERKAIT PADA TANGGAL 28 November 2022 NAMUN SAMPAI DENGAN SAAT INI BELUM ADA INFORMASI TERKAIT PRIHAL TERSEBUT UNTUK ITU MOHON INFORMASI DARI ULP TERKAIT SUDAH SAMPAI STATUS TINDAK LANJUT NYA ADAPUN NO AGENDA NYA ADALAH SEBAGAI BERIKUT: \\n111159912208293134",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102588",
                    "waktu_lapor": "01/02/2023 10:27:19",
                    "waktu_response": "01/02/2023 10:30:53",
                    "waktu_recovery": "01/02/2023 12:13:20",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 6147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA",
                    "alamat_pelapor": "JL PER TMN KIRANA S BLOK H22/07 KEL PESANGRAHAN KEC SOLEAR ",
                    "no_telp_pelapor": "02159893721",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT UNTUK TERKAIT INFORMASI TAGIHAN UNTUK DILAKUKAN INFORMASI DI NO TELFON PELANGGAN 085285014501 TIDAK DI BERIKAN PADA TETANGGA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020102598",
                    "waktu_lapor": "01/02/2023 10:28:01",
                    "waktu_response": "01/02/2023 10:28:31",
                    "waktu_recovery": "01/02/2023 10:29:26",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 55,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102599",
                    "waktu_lapor": "01/02/2023 10:28:06",
                    "waktu_response": "01/02/2023 11:19:50",
                    "waktu_recovery": "01/02/2023 11:40:38",
                    "durasi_response_time": 3104,
                    "durasi_recovery_time": 1248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Apriansyah",
                    "alamat_pelapor": "DS PRABUMULIH 2 No.",
                    "no_telp_pelapor": "6282377239855",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA BELITI"
                },
                {
                    "no_laporan": "K5423020102606",
                    "waktu_lapor": "01/02/2023 10:28:25",
                    "waktu_response": "01/02/2023 10:31:58",
                    "waktu_recovery": "01/02/2023 10:59:32",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 1654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suwarno",
                    "alamat_pelapor": "JL WONOSAREN RT.0 RW.0 WONOSAREN",
                    "no_telp_pelapor": "6285867012111",
                    "keterangan_pelapor": "mau mengubah tipe R1M ke R1",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102608",
                    "waktu_lapor": "01/02/2023 10:28:39",
                    "waktu_response": "01/02/2023 10:50:36",
                    "waktu_recovery": "01/02/2023 13:45:44",
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 10508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Agustyaningsih",
                    "alamat_pelapor": "Jl. Sidotopo V No.2 B",
                    "no_telp_pelapor": "6283849770195",
                    "keterangan_pelapor": "Tagihan bulan ini naik hingga 170rb dari tagihan sebelumnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5423020102609",
                    "waktu_lapor": "01/02/2023 10:28:52",
                    "waktu_response": "01/02/2023 11:16:45",
                    "waktu_recovery": "01/02/2023 11:38:45",
                    "durasi_response_time": 2873,
                    "durasi_recovery_time": 1320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBNU SADAM ",
                    "alamat_pelapor": "JL RAYA SETU GG H GASON RT-2 / RW-1 NO.105 DN CINYOSOG DESA PASIR ANGIN KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "085156222581",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 139.77 KWH. NO TOKEN 69081877899448438991",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020102610",
                    "waktu_lapor": "01/02/2023 10:28:49",
                    "waktu_response": "01/02/2023 10:34:42",
                    "waktu_recovery": "01/02/2023 10:38:35",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 233,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abian Blitar",
                    "alamat_pelapor": "JL DSN SANANKULON KEC SANAN No.",
                    "no_telp_pelapor": "6285656794668",
                    "keterangan_pelapor": "mohon maaf pak pelanggan dengan nomor meter 56216176133  sudah pengajuan pindah tarif berkas sudah di pln sudah 6 bulan lebih blm ada tindak lanjutnya sampai sekarang... moion bantuanya termakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020102613",
                    "waktu_lapor": "01/02/2023 10:29:12",
                    "waktu_response": "01/02/2023 10:32:46",
                    "waktu_recovery": "01/02/2023 11:05:41",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 1975,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sharif",
                    "alamat_pelapor": "cempaka baru VII/43 rt2 rw7",
                    "no_telp_pelapor": "6281212229693",
                    "keterangan_pelapor": "sy mengajukan turun daya, tp blm ada yg dateng/ nelpon dri pihak pln, sy mohon dri pihak pln berkenan utk  membantu secepatnya dlm proses penurunan daya nya, no 541309922301313579",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102614",
                    "waktu_lapor": "01/02/2023 10:29:17",
                    "waktu_response": "01/02/2023 19:12:40",
                    "waktu_recovery": "01/02/2023 19:14:05",
                    "durasi_response_time": 31403,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bu Purba",
                    "alamat_pelapor": "BT HULU SIAK",
                    "no_telp_pelapor": "6285274458675",
                    "keterangan_pelapor": "konversi listrik dr pra bayar ke pasca bayar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIAK SRI INDRAPURA"
                },
                {
                    "no_laporan": "K5423020102616",
                    "waktu_lapor": "01/02/2023 10:29:37",
                    "waktu_response": "01/02/2023 11:15:13",
                    "waktu_recovery": "01/02/2023 14:50:41",
                    "durasi_response_time": 2736,
                    "durasi_recovery_time": 12928,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NOVIZA FAJRIA",
                    "alamat_pelapor": "JL KALUMBUK No. RT.4 RW.3 KALUMBUK",
                    "no_telp_pelapor": "628119691993",
                    "keterangan_pelapor": "Lorong depan tk aisyah kalumbuk, gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5423020102621",
                    "waktu_lapor": "01/02/2023 10:30:36",
                    "waktu_response": "01/02/2023 10:31:04",
                    "waktu_recovery": "01/02/2023 10:31:50",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 46,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dewi",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102622",
                    "waktu_lapor": "01/02/2023 10:30:42",
                    "waktu_response": "01/02/2023 10:45:48",
                    "waktu_recovery": "01/02/2023 10:47:09",
                    "durasi_response_time": 906,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dinda dwi",
                    "alamat_pelapor": "LR 4 BALUN KESEHATAN RT.0 RW.0 BALUN",
                    "no_telp_pelapor": "6281228353979",
                    "keterangan_pelapor": "tagihan listrik naik mendadak (tolong periksa kWh nya)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K5323020100294",
                    "waktu_lapor": "01/02/2023 10:31:39",
                    "waktu_response": "01/02/2023 10:49:20",
                    "waktu_recovery": "01/02/2023 10:53:07",
                    "durasi_response_time": 1061,
                    "durasi_recovery_time": 227,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERWIN",
                    "alamat_pelapor": "JL CILENGKRANG I NO 25 RT 4 RW 6 KEL CISURUPAN KEC CIBIRU KOTA BANDUNG",
                    "no_telp_pelapor": "081394318000",
                    "keterangan_pelapor": "NO METER 60015668480 TIDAK BISA BELI TOKEN PTL MENYALA SISA 37 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020102636",
                    "waktu_lapor": "01/02/2023 10:31:42",
                    "waktu_response": "01/02/2023 14:53:11",
                    "waktu_recovery": "01/02/2023 16:00:44",
                    "durasi_response_time": 15689,
                    "durasi_recovery_time": 4053,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sandri arwansah",
                    "alamat_pelapor": "JL TG. SIAPI-API KB BUNGA",
                    "no_telp_pelapor": "62895420470006",
                    "keterangan_pelapor": "pengisian token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020102638",
                    "waktu_lapor": "01/02/2023 10:31:47",
                    "waktu_response": "01/02/2023 10:51:08",
                    "waktu_recovery": "01/02/2023 11:03:20",
                    "durasi_response_time": 1161,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZHARI",
                    "alamat_pelapor": "JL PASAR 1 REL GG MESJID No.0 0",
                    "no_telp_pelapor": "6281263962307",
                    "keterangan_pelapor": "kWh meter saya tidak bisa di isi token beberapa kali selalu gagal . ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102642",
                    "waktu_lapor": "01/02/2023 10:31:58",
                    "waktu_response": "01/02/2023 11:00:24",
                    "waktu_recovery": "01/02/2023 11:15:43",
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede rohmah",
                    "alamat_pelapor": "kp cisomang tengah rt 01/09 no 55",
                    "no_telp_pelapor": "6283141239773",
                    "keterangan_pelapor": "pengisian tok3n pulsa selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5523020100319",
                    "waktu_lapor": "01/02/2023 10:32:15",
                    "waktu_response": "01/02/2023 10:35:35",
                    "waktu_recovery": "01/02/2023 10:46:53",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VALENTINO ",
                    "alamat_pelapor": "JL BATAKTE RT 7 RW 2 KEL BATAKTE KEC KUPANG BARAT KAB KUPANG NTT ,MASUK DARI SAMPING PUSKESMAS,DEKAT KANTOR LURAH BATAKTE ",
                    "no_telp_pelapor": "082159063243",
                    "keterangan_pelapor": "SISA PULSA TIDAK BERKURANG SEJAK 1 MINGGU LALU,PTL NYALA NORMAL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5323020100296",
                    "waktu_lapor": "01/02/2023 10:32:12",
                    "waktu_response": "01/02/2023 10:51:04",
                    "waktu_recovery": "01/02/2023 13:45:23",
                    "durasi_response_time": 1132,
                    "durasi_recovery_time": 10459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZKI",
                    "alamat_pelapor": "JL BLOK SONGO 0 0 RT-0 / RW-0",
                    "no_telp_pelapor": "083152989338",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 32161971455 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH TIDAK MENGETAHUI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTAPINANG"
                },
                {
                    "no_laporan": "K5423020102655",
                    "waktu_lapor": "01/02/2023 10:33:03",
                    "waktu_response": "01/02/2023 10:33:31",
                    "waktu_recovery": "01/02/2023 10:34:23",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "risky",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102660",
                    "waktu_lapor": "01/02/2023 10:33:36",
                    "waktu_response": "01/02/2023 10:57:48",
                    "waktu_recovery": "01/02/2023 12:19:55",
                    "durasi_response_time": 1452,
                    "durasi_recovery_time": 4927,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Soraya Kurnia putri",
                    "alamat_pelapor": "dsn. tanah los RT/RW 01/01 ",
                    "no_telp_pelapor": "6285749349413",
                    "keterangan_pelapor": "maaf. mau tanya nomer meter.nya kWh atas nama Masitah. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102663",
                    "waktu_lapor": "01/02/2023 10:33:48",
                    "waktu_response": "01/02/2023 11:36:29",
                    "waktu_recovery": "01/02/2023 11:43:51",
                    "durasi_response_time": 3761,
                    "durasi_recovery_time": 442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indrawati",
                    "alamat_pelapor": "JL P ANJASMORO L2/7 RT.0 RW.0 SMG BRT",
                    "no_telp_pelapor": "628164258420",
                    "keterangan_pelapor": "catat meter mandiri 61874 ditagihkan 61909",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020102665",
                    "waktu_lapor": "01/02/2023 10:33:51",
                    "waktu_response": "01/02/2023 11:38:36",
                    "waktu_recovery": "01/02/2023 12:00:35",
                    "durasi_response_time": 3885,
                    "durasi_recovery_time": 1319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yusran",
                    "alamat_pelapor": "DN TANAMONI No.0 RT.0 RW.0 SARUDU",
                    "no_telp_pelapor": "6282273591522",
                    "keterangan_pelapor": "Token Listrik tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASANGKAYU"
                },
                {
                    "no_laporan": "K5423020102667",
                    "waktu_lapor": "01/02/2023 10:34:07",
                    "waktu_response": "01/02/2023 10:35:43",
                    "waktu_recovery": "01/02/2023 12:07:58",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 5535,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zulay",
                    "alamat_pelapor": "JL GG. KARYA No. RT.0 RW.0 DUREN JAYA",
                    "no_telp_pelapor": "6285691385172",
                    "keterangan_pelapor": "ada kendala di kilomiter dan lampu indikator nya hidup lampu oren.\\ndan tambah boros banget.\\nmohon di cek kan.\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K3223020100138",
                    "waktu_lapor": "01/02/2023 10:34:20",
                    "waktu_response": "01/02/2023 10:36:52",
                    "waktu_recovery": "01/02/2023 11:55:21",
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 4709,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FANI ",
                    "alamat_pelapor": "JL.NUSANTARA POROS NO.17 RT.0/0  KEL WOSI KEC.  MANOKWARI BARAT, KAB. MANOKWARI, PAPUA BARAT ( DEPAN KANTOR BERITA ANTARA ) ",
                    "no_telp_pelapor": "81284623507",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, TGL 29/01/2023 PELANGGAN MENGAJUKAN PERMOHONAN TURUN DAYA ( R2T/3500VA- R1T/2200VA ) DENGAN NO AGENDA: 424109922301294565 DAN NO REG : 4241015020692 NAMUN BELUM BISA MELAKUKAN PEMBAYARAN KARENA STATUS PADA APLIKASI AP2T \\\"PERMOHONAN BELUM DISAHKAN MANAGER\\",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MANOKWARI KOTA"
                },
                {
                    "no_laporan": "K5323020100302",
                    "waktu_lapor": "01/02/2023 10:34:29",
                    "waktu_response": "01/02/2023 11:12:10",
                    "waktu_recovery": "01/02/2023 11:15:56",
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DAVID ",
                    "alamat_pelapor": "JL RAYA SAMARANG NO 76 KEL CINTA ASIH KEC SAMARANG KAB GARUT / SEBRANG YAYASAN NURUL ILAHI ",
                    "no_telp_pelapor": "082118500500",
                    "keterangan_pelapor": "PETUGAS MELAKUKAN PENANGANAN GANGGUAN TGL (2 BULAN YANG LALU) DENGAN CARA SAMBUNG LANGSUNG. PTL MENYALA. PELANGGAN INGIN DINORMALKAN KEMBALI. IDPEL 532931826075",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LELES"
                },
                {
                    "no_laporan": "K5423020102678",
                    "waktu_lapor": "01/02/2023 10:35:03",
                    "waktu_response": "01/02/2023 13:37:23",
                    "waktu_recovery": "01/02/2023 13:48:50",
                    "durasi_response_time": 10940,
                    "durasi_recovery_time": 687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eva Maya Sari",
                    "alamat_pelapor": "JL K.WISATA/K.BERSAMA No.0 JOHOR",
                    "no_telp_pelapor": "6282276342949",
                    "keterangan_pelapor": "Meteran gak berputar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5423020102679",
                    "waktu_lapor": "01/02/2023 10:35:06",
                    "waktu_response": "01/02/2023 10:38:57",
                    "waktu_recovery": "01/02/2023 10:57:18",
                    "durasi_response_time": 231,
                    "durasi_recovery_time": 1101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salmiyana",
                    "alamat_pelapor": "Rachita Garden 3 Blok C3/06",
                    "no_telp_pelapor": "6285255625744",
                    "keterangan_pelapor": "Mohon dibantu untuk mempercepat pemasangan listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020102681",
                    "waktu_lapor": "01/02/2023 10:35:33",
                    "waktu_response": "01/02/2023 10:35:55",
                    "waktu_recovery": "01/02/2023 10:37:04",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dina",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "nformasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102683",
                    "waktu_lapor": "01/02/2023 10:35:37",
                    "waktu_response": "01/02/2023 10:48:27",
                    "waktu_recovery": "01/02/2023 11:15:26",
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 1619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ema",
                    "alamat_pelapor": "PR TAMAN KARANG BAHAGIA A2 No.9 RT.0 KRGBAHAGIA",
                    "no_telp_pelapor": "6282299031416",
                    "keterangan_pelapor": "mcb lemah, jepret terus sudah ganti box bayar 350rb tetep masih jepret.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102685",
                    "waktu_lapor": "01/02/2023 10:35:50",
                    "waktu_response": "01/02/2023 10:57:59",
                    "waktu_recovery": "01/02/2023 12:19:43",
                    "durasi_response_time": 1329,
                    "durasi_recovery_time": 4904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sugeng Setiawan, S. H.",
                    "alamat_pelapor": "KP KARANGASEM No. RT.0 RW.0",
                    "no_telp_pelapor": "6283847899333",
                    "keterangan_pelapor": "Geser Meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102686",
                    "waktu_lapor": "01/02/2023 10:35:59",
                    "waktu_response": "01/02/2023 12:15:01",
                    "waktu_recovery": "01/02/2023 15:29:20",
                    "durasi_response_time": 5942,
                    "durasi_recovery_time": 11659,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNIKE",
                    "alamat_pelapor": "PR PESONA REGENCY CLUSTER PESONA RIVER SIDE BLOK NB NO 13 KEL PATRANG KEC PATRANG KAB JEMBER ",
                    "no_telp_pelapor": "082266609090",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020102689",
                    "waktu_lapor": "01/02/2023 10:36:03",
                    "waktu_response": "01/02/2023 10:40:30",
                    "waktu_recovery": "01/02/2023 10:51:04",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.Ibnu Qayim Abdhy",
                    "alamat_pelapor": "desa parhorboan paniaran' rumah Jonsius Nababan",
                    "no_telp_pelapor": "62811645539",
                    "keterangan_pelapor": "PSB belum selesai dipasang, sudah HT:  2 minggu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIBORONG-BORONG"
                },
                {
                    "no_laporan": "K5423020102693",
                    "waktu_lapor": "01/02/2023 10:36:15",
                    "waktu_response": "01/02/2023 10:42:08",
                    "waktu_recovery": "01/02/2023 10:46:42",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hanna Rouli",
                    "alamat_pelapor": "- - No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281393481506",
                    "keterangan_pelapor": "sudah membeli pulsa token, tetapi gagal terus. \\nmohon bantuannya. trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020102702",
                    "waktu_lapor": "01/02/2023 10:37:09",
                    "waktu_response": "01/02/2023 10:44:46",
                    "waktu_recovery": "01/02/2023 11:11:46",
                    "durasi_response_time": 457,
                    "durasi_recovery_time": 1620,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ady Jaya Pratama",
                    "alamat_pelapor": "DSN DAMAI DS GEUDONG TAMPU,",
                    "no_telp_pelapor": "6281271854200",
                    "keterangan_pelapor": "MOHON DI TINDAK LANJUTI TERKAIT PRIHAL PENYAMBUNGAN BARU YANG MANA TELAH DI LAKUKAN PEMBAYARAN PADA TANGGAL DESEMBER 2022 DENGAN NO REGISTRASI 1122512018923 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MAHON AGAR SEGERA DI TINDAK LANJUTI UNTUK DI LAKUKAN CETAK PERINTAH KERJA TERIMA KASIH ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BIREUEN"
                },
                {
                    "no_laporan": "K5423020102707",
                    "waktu_lapor": "01/02/2023 10:37:32",
                    "waktu_response": "01/02/2023 11:45:12",
                    "waktu_recovery": "01/02/2023 15:28:19",
                    "durasi_response_time": 4060,
                    "durasi_recovery_time": 13387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SAIFUL HADI",
                    "alamat_pelapor": "JLN. AHMAD YANI, RT. 20/RW. 07 RK. B, PONCOWATI,TERBANGGI BESAR, LAMPUNG TENGAH, LAMPUNG. DEKAT KANTOR POS PONCOWATI",
                    "no_telp_pelapor": "0895376717370",
                    "keterangan_pelapor": "\\nMOHON UNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER \\nTIANG DIKARENAKAN  RENOVASI BANGUNAN DENGAN NO. KTP PENANGGUNG JAWAB\\n1802072211950005 . ANM SAIFUL HADI  PEMOHON \\nMENGAKU SEBAGAI PENANGGUNG JAWAB. PELANGGAN TELAH \\nMEMPERSIAPKAN LAHAN UNTUK TIANG.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDAR JAYA"
                },
                {
                    "no_laporan": "K5423020102710",
                    "waktu_lapor": "01/02/2023 10:37:35",
                    "waktu_response": "01/02/2023 11:46:45",
                    "waktu_recovery": "01/02/2023 13:43:56",
                    "durasi_response_time": 4150,
                    "durasi_recovery_time": 7031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul kowi",
                    "alamat_pelapor": "JL KENANGA No. MLAJAH",
                    "no_telp_pelapor": "6281973258802",
                    "keterangan_pelapor": "slmt pagi Bpk/ ibu \\nsudah berjalan 2 Mingguan saya membeli token selalu gagal dalam pembelian nya.\\nsya sudah melakukan pengaduan kpda PLN mobile sebelumnya dan keterangan nya disuruh melakukan pembelian pada tanggal 1 Februari, dan tetap saja keterangan nya selalu gagal dalam pembelian nya, mohon segera di proses Bpk/ibu ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020102718",
                    "waktu_lapor": "01/02/2023 10:38:11",
                    "waktu_response": "01/02/2023 10:48:41",
                    "waktu_recovery": "01/02/2023 11:58:48",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 4207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maulanaajisaputra",
                    "alamat_pelapor": "KP KALI ULU No.0 RT.000 RW.00 CIKARANG",
                    "no_telp_pelapor": "6281311766686",
                    "keterangan_pelapor": "hasil catat meter sama pembayaran berbeda.  Kwh cuma kena 463 perKWH 1.352  . 463x1.353=625.976 pas mau pembayaran menjadi 763.088",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102720",
                    "waktu_lapor": "01/02/2023 10:38:23",
                    "waktu_response": "01/02/2023 11:00:59",
                    "waktu_recovery": "01/02/2023 11:27:46",
                    "durasi_response_time": 1356,
                    "durasi_recovery_time": 1607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE MUSLIM",
                    "alamat_pelapor": "Gg. Satria IV No.2",
                    "no_telp_pelapor": "6281325797899",
                    "keterangan_pelapor": "mohon untuk pindahkan tiang listrik karna sudah tidak terpakai,dan posisi kurang pas,hingga mengganggu jalan masuk,terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020102721",
                    "waktu_lapor": "01/02/2023 10:38:28",
                    "waktu_response": "01/02/2023 11:02:58",
                    "waktu_recovery": "01/02/2023 12:19:04",
                    "durasi_response_time": 1470,
                    "durasi_recovery_time": 4566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuspoka",
                    "alamat_pelapor": "JL PARAK PISANG No.25 RT.1 RW.5",
                    "no_telp_pelapor": "6285274692260",
                    "keterangan_pelapor": "mohon bantuan pak ,token saya eror pak,,bantu satu pak,lampu mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5523020100331",
                    "waktu_lapor": "01/02/2023 10:38:57",
                    "waktu_response": "01/02/2023 10:48:19",
                    "waktu_recovery": "01/02/2023 11:55:02",
                    "durasi_response_time": 562,
                    "durasi_recovery_time": 4003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMID ",
                    "alamat_pelapor": "JL. CIANTRA NO 365 RT007 RW004 DESA CIANTRA KEC CIKARANG SELATAN KAB BEKASI. DIDEKAT MASJID BAITUL AZIZ ",
                    "no_telp_pelapor": "087779229200",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN PULSA KARENA TERTERA BLOCKING TOKEN NAMUN PADA SISTEM TIDAK ADA ANGSURAN YG JATUH TEMPO // PTL MENYALA SISA KWH 27.58",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102728",
                    "waktu_lapor": "01/02/2023 10:39:29",
                    "waktu_response": "01/02/2023 10:45:24",
                    "waktu_recovery": "01/02/2023 10:49:08",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firman hidayat",
                    "alamat_pelapor": "RT 002 RW 002 Blok Pahing Desa Rawaurip Kec.Pangenan Kab.Cirebon",
                    "no_telp_pelapor": "6289630655808",
                    "keterangan_pelapor": "siang kak,dirumah saya kenapa tagihan bln februari besar bgt,kenaikannya sampai 2x lipat dari tagihan sebelum²nya.padahal konsumsi listrik spt bulan² kemarin?tolong dijawab kak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020102729",
                    "waktu_lapor": "01/02/2023 10:39:36",
                    "waktu_response": "01/02/2023 10:44:56",
                    "waktu_recovery": "01/02/2023 10:49:09",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irji",
                    "alamat_pelapor": "gg Seroja 2. ujung gg.Dahlia",
                    "no_telp_pelapor": "6281364242979",
                    "keterangan_pelapor": "tiang kayu keropos dan sudah bolong bagian tengah, hampir tumbang, beresiko tumbang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020102730",
                    "waktu_lapor": "01/02/2023 10:39:42",
                    "waktu_response": "01/02/2023 10:46:39",
                    "waktu_recovery": "01/02/2023 12:33:30",
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 6411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PLN ULP SUNGGUMINASA",
                    "alamat_pelapor": "JL POROS MALINO No.00 RT.0 RW.0 MAWANG",
                    "no_telp_pelapor": "6281342230405",
                    "keterangan_pelapor": "tològ diperiksa kwhmeternya sering mati padahal pemakaian sedikit.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020102731",
                    "waktu_lapor": "01/02/2023 10:39:46",
                    "waktu_response": "01/02/2023 10:43:05",
                    "waktu_recovery": "01/02/2023 12:00:55",
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 4670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FARIZIK",
                    "alamat_pelapor": "PR KOMPLEK KODAM JL MERIAM BLOK R RT 2/5 KEL PESANGGRAHAN KEC PESANGGRAHAN (DEPOT AIR ISI LANG ASRAF)",
                    "no_telp_pelapor": "085163063208",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ). SISA = 1361 KWH. NO TOKEN : 5744 4434 1549 7954 6546, 3003 8358 5532 2956 8744 DAN 4079 5587 0410 4770 6061",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102735",
                    "waktu_lapor": "01/02/2023 10:40:17",
                    "waktu_response": "01/02/2023 10:43:36",
                    "waktu_recovery": "01/02/2023 13:44:03",
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 10827,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hidayat",
                    "alamat_pelapor": "GG BONJOL No. RT.4 RW.3 PINDOK JAY",
                    "no_telp_pelapor": "6285781400321",
                    "keterangan_pelapor": "Pengisian token listrik PLN Gagal Berulang Kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102741",
                    "waktu_lapor": "01/02/2023 10:40:41",
                    "waktu_response": "01/02/2023 10:43:44",
                    "waktu_recovery": "01/02/2023 13:14:48",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 9064,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINA",
                    "alamat_pelapor": "KOMPLEK DEPLU PONDOK AREN JL CARAKA RAYA BLOK B NO. 55 KEL. PONDOK BETUNG KEC. PONDOK AREN KOTA TANGERANG SELATAN BANTEN (DEKAT MESJID AL IKHWAN/SEKOLAH AL IKHWAN) ",
                    "no_telp_pelapor": "08111741222",
                    "keterangan_pelapor": "TGL 31/12/22 TUNGGAKAN REK DES 22 BERIKUT BK DAN TGL 02/01/23 REK BERJALAN JAN 23 TELAH DILUNASI VIA BANK NIAGA, MOHON AGAR PTL SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102742",
                    "waktu_lapor": "01/02/2023 10:40:42",
                    "waktu_response": "01/02/2023 10:49:51",
                    "waktu_recovery": "01/02/2023 11:02:59",
                    "durasi_response_time": 549,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yasin Syarif",
                    "alamat_pelapor": "JL PS II LR BANTENG M",
                    "no_telp_pelapor": "6281268744720",
                    "keterangan_pelapor": "stroom token listrik bertuliskan gagal ketika di ketik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102750",
                    "waktu_lapor": "01/02/2023 10:41:53",
                    "waktu_response": "01/02/2023 18:46:17",
                    "waktu_recovery": "01/02/2023 18:50:49",
                    "durasi_response_time": 29064,
                    "durasi_recovery_time": 272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Warsini",
                    "alamat_pelapor": "KR AJAN TUNGGAK RT.0 RW.0",
                    "no_telp_pelapor": "6281326384262",
                    "keterangan_pelapor": "mengajukan tambah daya sudah 3 bulan kk gak keluar ada masalah apa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5423020102752",
                    "waktu_lapor": "01/02/2023 10:41:58",
                    "waktu_response": "01/02/2023 10:46:49",
                    "waktu_recovery": "01/02/2023 12:33:38",
                    "durasi_response_time": 291,
                    "durasi_recovery_time": 6409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "APKT PLN MATTOANGIN",
                    "alamat_pelapor": "JL BM PALANGGA MAS J1 No.001",
                    "no_telp_pelapor": "6281248710033",
                    "keterangan_pelapor": "sudah bayar minta di sambung kembali ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020102753",
                    "waktu_lapor": "01/02/2023 10:42:03",
                    "waktu_response": "01/02/2023 10:48:35",
                    "waktu_recovery": "01/02/2023 11:55:58",
                    "durasi_response_time": 392,
                    "durasi_recovery_time": 4043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Maria Ulfah",
                    "alamat_pelapor": "Jl. Tol Jakarta - Cikampek Blok CC21 No.7",
                    "no_telp_pelapor": "6285717722540",
                    "keterangan_pelapor": "tidak bisa isi ulang token.\\nstatus toker di blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102754",
                    "waktu_lapor": "01/02/2023 10:42:22",
                    "waktu_response": "01/02/2023 10:45:27",
                    "waktu_recovery": "01/02/2023 14:09:03",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 12216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CITRA IJIYANTO ",
                    "alamat_pelapor": "PERUM PERMATA PAMULANG JL PERMATA INDAH BLOK H1 NO 16 KEL BAKTI JAYA KEC SETU TANGSEL BANTEN AUAN DEKAT LAOANGAN BOLA/ DEKAT GARDU PLN ",
                    "no_telp_pelapor": "082211990305",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP .  PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5523020100334",
                    "waktu_lapor": "01/02/2023 10:42:27",
                    "waktu_response": "01/02/2023 10:50:05",
                    "waktu_recovery": "01/02/2023 11:57:21",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 4036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI OKTA",
                    "alamat_pelapor": "JL KP. CIKARANG JATI RT.10 RW.3 JAYAMULYA, JAYAMULYA, SERANG BARU, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "6285880150827",
                    "keterangan_pelapor": "\\\"PELANGGAN PENDAFTARAN PB (B1T/450VA )\\nKODE PEMBAYARAN / KODE BOOKING/NO AGENDA : 5370312073676, 5370312073677,\\nBP LUNAS PADA TGL (21/1/2023), PELANGGAN SUDAH   MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102755",
                    "waktu_lapor": "01/02/2023 10:42:21",
                    "waktu_response": "01/02/2023 10:51:03",
                    "waktu_recovery": "01/02/2023 11:46:30",
                    "durasi_response_time": 522,
                    "durasi_recovery_time": 3327,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JUMI",
                    "alamat_pelapor": "JL JOGLO RAYA PR TAMAN ALFA INDAH BLOK D8 NO 11 DS KEMBANGAN UTARA KEC KEMBANGAN JAKARTA BARAT ",
                    "no_telp_pelapor": "02122547092",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR,DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020102757",
                    "waktu_lapor": "01/02/2023 10:42:24",
                    "waktu_response": "01/02/2023 10:42:48",
                    "waktu_recovery": "01/02/2023 10:48:13",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yato",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5323020100314",
                    "waktu_lapor": "01/02/2023 10:44:27",
                    "waktu_response": "01/02/2023 10:47:23",
                    "waktu_recovery": "01/02/2023 11:33:53",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PA YUDI",
                    "alamat_pelapor": "JL. SUKAHURIP, KP. SUKAHURIP RT 7 RW 3 DS. JATIJAYA KEC. GUNUNG TANJUNG KAB. TASIKMALAYA /  DEKAT MASJID JAMI",
                    "no_telp_pelapor": "082317678547",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 15.92 KWH, NO TOKEN : 6995 8244 7010 1872 5435, NO METER : 56507238709",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5323020100315",
                    "waktu_lapor": "01/02/2023 10:44:32",
                    "waktu_response": "01/02/2023 10:52:48",
                    "waktu_recovery": "01/02/2023 12:05:14",
                    "durasi_response_time": 496,
                    "durasi_recovery_time": 4346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "JL  - KK VILLA MUTIARA 2  BLOK B1 NO.27  KEL , CIANTRA, KEC CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT/SAMPING ALFAMART  ",
                    "no_telp_pelapor": "6285882057244",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN  PD  DENGAN NO AGENDA 537039922211024850 DAN SUDAH DILAKUKAN PEMBAYARAN TGL  21/11/2022  DENGAN NOREG 5370355021228 NAMUN BELUM ADA REALISASI.MOHON DIBANTU DAN KONFIRMASI PELANGGAN . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102780",
                    "waktu_lapor": "01/02/2023 10:45:01",
                    "waktu_response": "01/02/2023 10:45:55",
                    "waktu_recovery": "01/02/2023 10:46:51",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "taroo",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102781",
                    "waktu_lapor": "01/02/2023 10:45:09",
                    "waktu_response": "01/02/2023 10:53:20",
                    "waktu_recovery": "01/02/2023 12:05:40",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 4340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gunawan Yasin",
                    "alamat_pelapor": "KK GRAHA SUKADAMI B4 No.37 RT.000 RW.00 SUKADAMI",
                    "no_telp_pelapor": "6283805802088",
                    "keterangan_pelapor": "pengajuan pasang baru susah untuk dapat no NIDI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102783",
                    "waktu_lapor": "01/02/2023 10:45:21",
                    "waktu_response": "01/02/2023 10:46:26",
                    "waktu_recovery": "01/02/2023 12:39:35",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 6789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENI ",
                    "alamat_pelapor": "JL POROS SUKAMAKMUR RT 2/1 KEL KOTA MAKMUR KEC GUNUNG SAIRAN KAB KAMPAR ( DEKAT PRAKTEK DOKTER / SETEMPAT KEDAI REKSI )",
                    "no_telp_pelapor": "082381038081",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH :11.17 ( NO TOKEN : 0115 7238 9115 2875 3434 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LIPAT KAIN"
                },
                {
                    "no_laporan": "K5423020102788",
                    "waktu_lapor": "01/02/2023 10:45:25",
                    "waktu_response": "01/02/2023 12:02:57",
                    "waktu_recovery": "01/02/2023 12:07:05",
                    "durasi_response_time": 4652,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Aditya",
                    "alamat_pelapor": "DN PENJOLAN No. RT.2 RW.1 KARANGBEND",
                    "no_telp_pelapor": "6285157783034",
                    "keterangan_pelapor": "Pembelian token listrik baik offline maupun online di PLN Mobile selalu gagal/tidak berhasil",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020102791",
                    "waktu_lapor": "01/02/2023 10:46:11",
                    "waktu_response": "01/02/2023 10:57:20",
                    "waktu_recovery": "01/02/2023 11:14:58",
                    "durasi_response_time": 669,
                    "durasi_recovery_time": 1058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NENI",
                    "alamat_pelapor": "PR GRAND PERMATA BLOK ED 06 RT12/10 JL RAYA MAUK  PISANGAN JAYA SEPATAN TANGERANG. DEPAN MUSOLA",
                    "no_telp_pelapor": "02122225427",
                    "keterangan_pelapor": "KURANG TAGIH. ST AKHIR FEB 22 = 16378 . ST APP TGL 01/02/23 = 19948. ACMT = 19833. REK BELUM DILUNASI MENUNGGU KOREKSI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K1223020100113",
                    "waktu_lapor": "01/02/2023 10:46:26",
                    "waktu_response": "01/02/2023 10:49:27",
                    "waktu_recovery": "01/02/2023 11:02:43",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TANTI",
                    "alamat_pelapor": "JL WONOGIRI KEL MABAR HILIR NO - RT-- / RW-- KEC MEDAN DELI KOTA MEDAN SUMUT ACUAN: GG AMAL 4",
                    "no_telp_pelapor": "089652161260",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN 60427983528423876648. TIDAK ADA KETERANGAN BERHASIL ATAU GAGAL DAN KWH TIDAK BERTAMBAH (SISA KWH 2800 KWH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102795",
                    "waktu_lapor": "01/02/2023 10:46:52",
                    "waktu_response": "01/02/2023 10:56:34",
                    "waktu_recovery": "01/02/2023 11:13:37",
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 1023,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BONA",
                    "alamat_pelapor": "JL GREENLAND KALIJAGA RESIDENCE C. 01, KALIJAGA, HARJAMUKTI, KOTA CIREBON, JAWA BARAT",
                    "no_telp_pelapor": "082128757005",
                    "keterangan_pelapor": "TGL 18/08/22 PROSES PB (R1T/2.200 VA) DENGAN NO AGENDA 533119912208180956 DAN NO REG 5331112122502. BP DAN STROOM AWAL TELAH DILUNASI. PADA DATA AP2T TERDAPAT KETERANGAN PEMBATALAN PERMOHONAN DI TGL 21/09/22. PELANGGAN TETAP MENGINGINKAN PROSES PB TSB DILANJUTKAN . TERKAIT K5423012705183",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020102807",
                    "waktu_lapor": "01/02/2023 10:47:53",
                    "waktu_response": "01/02/2023 10:51:38",
                    "waktu_recovery": "01/02/2023 11:07:11",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "srimiati",
                    "alamat_pelapor": "DN LENGKI No. 0 RT. 46 RW. 9 PRAYUNGAN",
                    "no_telp_pelapor": "6285748192953",
                    "keterangan_pelapor": "saya sudah mengajukan migrasi pascabayar ke prabayar,,, dan sudah bayar biaya token...tetapi kenapa statusnya menunggu verifikasi,, sedangkan saya mau memasukan kode verifikasi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KERTOSONO"
                },
                {
                    "no_laporan": "K5523020100340",
                    "waktu_lapor": "01/02/2023 10:48:12",
                    "waktu_response": "01/02/2023 11:05:46",
                    "waktu_recovery": "01/02/2023 14:03:43",
                    "durasi_response_time": 1054,
                    "durasi_recovery_time": 10677,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDANG PRIYANTO ",
                    "alamat_pelapor": "JL SUKUN 1 PR GRIYA INDAH SERPONG BLOK U-1 NO 12 RT 4 RW 17 DS CIBINONG KEC GUNUNG SINDUR KAB BOGOR ",
                    "no_telp_pelapor": "0859106665758",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PELANGGAN INGIN GANTI MCB APP. PASCA PD YG SUDAH TEREALISASI NAMUN MENGGUNAKAN MCB YG DISEDIAKAN OLEH PELANGGAN DAN DIPASANG OLEH PETUGAS PLN . DGN DAYA SAAT INI 1300 VA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K1423020100186",
                    "waktu_lapor": "01/02/2023 10:48:15",
                    "waktu_response": "01/02/2023 11:12:47",
                    "waktu_recovery": "01/02/2023 14:53:28",
                    "durasi_response_time": 1472,
                    "durasi_recovery_time": 13241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WENDI ",
                    "alamat_pelapor": "JL PESANTREN ( BATU KAPUR ) ARAH KE INDOMIN NO.0 RT.0 RW.0 KEL. TANJUNG KEMALA KEC. PUGUNG, KAB. TANGGAMUS, LAMPUNG, DEKAT GUNUNG KAPUR, DEKAT KANTOR INDOMIN ",
                    "no_telp_pelapor": "0721772198",
                    "keterangan_pelapor": "TGL 19/01/23 PROSES PB (R1T/2.200 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 172309912301194412 DAN NO KODE PEMBAYARAN 1723012072781. TGL 19/01/23 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. RUMAH TELAH DIHUNI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5423020102821",
                    "waktu_lapor": "01/02/2023 10:49:20",
                    "waktu_response": "01/02/2023 10:56:17",
                    "waktu_recovery": "01/02/2023 10:59:30",
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irji",
                    "alamat_pelapor": "gg Seroja 2. ujung gg.Dahlia",
                    "no_telp_pelapor": "6281364242979",
                    "keterangan_pelapor": "tiang kayu keropos dan sudah bolong bagian tengah, hampir tumbang, beresiko tumbang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020102823",
                    "waktu_lapor": "01/02/2023 10:49:24",
                    "waktu_response": "01/02/2023 10:49:48",
                    "waktu_recovery": "01/02/2023 10:50:45",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 57,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "werni",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102824",
                    "waktu_lapor": "01/02/2023 10:49:29",
                    "waktu_response": "01/02/2023 11:17:55",
                    "waktu_recovery": "01/02/2023 16:02:29",
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 17074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMANA ",
                    "alamat_pelapor": "KOMP TAMAN ALFA INDAH BLOK K2 KEL PETUKANGAN UTARA KEC PESANGGRAHAN KOTA JAKSEL ACUAN LAPANGAN TEKNIS ",
                    "no_telp_pelapor": "0215841126",
                    "keterangan_pelapor": "PELANGGAN MELAPOR,  SESUAI INFO PELANGGAN GARDU KL63 PADA WILAYAH SETEMPAT SUDAH TUA (KUSAM). WILAYAH SETEMPAT AKAN DIJADIKAN KAWASAN UNGGULAN DAN PERESMIAAN BUPATI BULAN FEBRUARI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5523020100344",
                    "waktu_lapor": "01/02/2023 10:49:37",
                    "waktu_response": "01/02/2023 11:14:52",
                    "waktu_recovery": "01/02/2023 11:52:49",
                    "durasi_response_time": 1515,
                    "durasi_recovery_time": 2277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIFKI",
                    "alamat_pelapor": "JL DIPONEGORO NO. 137A RT- RW- KEL LEMAH PUTRO KEC SIDOARJO KAB SIDOARJO. DIBELAKANG LARITA BAKERY SIDOARJO. ",
                    "no_telp_pelapor": "6285748382788",
                    "keterangan_pelapor": "APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. DENGAN SISA KWH = 635 NO TOKEN: 66904110100914798296",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020102832",
                    "waktu_lapor": "01/02/2023 10:50:45",
                    "waktu_response": "01/02/2023 11:27:06",
                    "waktu_recovery": "01/02/2023 11:55:18",
                    "durasi_response_time": 2181,
                    "durasi_recovery_time": 1692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU ",
                    "alamat_pelapor": "JL G. BALE RT. 01/03 NO - KEL LOLU UTARA KEC PALU SELATAN KOTA PALU PROV SULAWESI TENGAH (DEKAT CAFE KOPI O )",
                    "no_telp_pelapor": "085255115201",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020102250, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 11.53 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020102833",
                    "waktu_lapor": "01/02/2023 10:50:37",
                    "waktu_response": "01/02/2023 12:15:33",
                    "waktu_recovery": "01/02/2023 15:29:27",
                    "durasi_response_time": 5096,
                    "durasi_recovery_time": 11634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JEFRIZAL",
                    "alamat_pelapor": "PERUM PESONA REGENCY BLOK NB.13 KELURAHAN PATRANG, KECAMATAN PATRANG, KABUPATEN JEMBER",
                    "no_telp_pelapor": "082311502050",
                    "keterangan_pelapor": "ID PELANGGAN 516019915992. TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK BCA PTL MINTA DISAMBUNG KEMBALI. SESUAI INFORMASI PELANGGAN PADA SAAT DIBERIKAN SURAT DARI PETUGAS AKAN DILAKUKAN PERGANTIAN MENJADI KWH METER PRABAYAR, NAMUN SAMPAI SAAT INI TIDAK ADA REALISASI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020102838",
                    "waktu_lapor": "01/02/2023 10:50:57",
                    "waktu_response": "01/02/2023 11:33:12",
                    "waktu_recovery": "01/02/2023 12:14:18",
                    "durasi_response_time": 2535,
                    "durasi_recovery_time": 2466,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JANNY ",
                    "alamat_pelapor": "JL KARPAN RT 3/3  NO. 15 KEL KARPAN KEC SIRIMAU KOTA AMBON ",
                    "no_telp_pelapor": "081343007462",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5423020102842",
                    "waktu_lapor": "01/02/2023 10:51:17",
                    "waktu_response": "01/02/2023 11:13:51",
                    "waktu_recovery": "02/02/2023 05:13:16",
                    "durasi_response_time": 1354,
                    "durasi_recovery_time": 64765,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "candra styo w",
                    "alamat_pelapor": "DN NGRANDU No. RT.2 RW.1 MOROSUNGGI",
                    "no_telp_pelapor": "6285648128387",
                    "keterangan_pelapor": "beli token di mbca kok ndak bisa diinput",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020102845",
                    "waktu_lapor": "01/02/2023 10:51:42",
                    "waktu_response": "01/02/2023 10:52:09",
                    "waktu_recovery": "01/02/2023 10:53:02",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "khamisa",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo lb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102848",
                    "waktu_lapor": "01/02/2023 10:52:08",
                    "waktu_response": "01/02/2023 12:50:23",
                    "waktu_recovery": "01/02/2023 17:15:11",
                    "durasi_response_time": 7095,
                    "durasi_recovery_time": 15888,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "darma",
                    "alamat_pelapor": "DS BLOK KLAMPOK TEGALMULYA No. RT.3 RW.1 KRANGKENG",
                    "no_telp_pelapor": "6282167540249",
                    "keterangan_pelapor": "awalnya kehabisan token..saat isi token tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)"
                },
                {
                    "no_laporan": "K5423020102849",
                    "waktu_lapor": "01/02/2023 10:52:16",
                    "waktu_response": "01/02/2023 10:54:29",
                    "waktu_recovery": "01/02/2023 14:05:15",
                    "durasi_response_time": 133,
                    "durasi_recovery_time": 11446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUBEKEN",
                    "alamat_pelapor": "JL YAKTAPENA No.34 RT.4 RW.7 PONDOK RAN",
                    "no_telp_pelapor": "6281219860353",
                    "keterangan_pelapor": "selamat pagi bapak/ibu di pln area setempat dengan ini kami bermaksud mau mengajukan geser kwh meter dengan idpel : 543600941966, mohon di tindak lanjut nya , terimakasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102851",
                    "waktu_lapor": "01/02/2023 10:52:33",
                    "waktu_response": "01/02/2023 10:55:56",
                    "waktu_recovery": "01/02/2023 11:04:25",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VIKY ",
                    "alamat_pelapor": "JL DUREN TIGA SELATAN NO 19 RT-9 / RW-2 KEL DUREN TIGA KEC PANCORAN JAKARTA SELATAN ( SETEMPAT PROYEK RUMDIN DAN TOWN HOUSE BUKIT HASAN/ SEBRANG KANTOR PLN DUREN TIGA)",
                    "no_telp_pelapor": "082138152791",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES BERHENTI BERLANGGANAN SELAMANYA DIKARENAKAN SETEMPAT PROYEK SUDAH SELESAI. PEMOHON SEBAGAI YANG DIBERIKUASA. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020102866",
                    "waktu_lapor": "01/02/2023 10:53:46",
                    "waktu_response": "01/02/2023 11:59:19",
                    "waktu_recovery": "01/02/2023 14:31:24",
                    "durasi_response_time": 3933,
                    "durasi_recovery_time": 9125,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "KK GRAHA BONTOLOE BLOK A NO 16 RT04/RW5 KEL PASAR RAYA KEC BIRINGKANANYA KOTA MAKASSAR ",
                    "no_telp_pelapor": "081340652807",
                    "keterangan_pelapor": "MOHON BANTUAN PENGINPUTAN TOKEN GAGAL UP DATE VKRN 43 ( PTL TIDAK PADAM ) SISA KWH = 11.09 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020102868",
                    "waktu_lapor": "01/02/2023 10:53:51",
                    "waktu_response": "01/02/2023 11:32:12",
                    "waktu_recovery": "01/02/2023 12:29:57",
                    "durasi_response_time": 2301,
                    "durasi_recovery_time": 3465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zurkonah yogyakarta",
                    "alamat_pelapor": "DN KEMIRI KEBO No.- RT.2 RW.7 GIRIKERTO",
                    "no_telp_pelapor": "628895402382",
                    "keterangan_pelapor": "selamat siang minta CT ya kak?? trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020102872",
                    "waktu_lapor": "01/02/2023 10:54:23",
                    "waktu_response": "01/02/2023 10:56:20",
                    "waktu_recovery": "01/02/2023 11:14:37",
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 1097,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "No.kp Sindang Sari Kel tanah baru sebrang kampus aka",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "token listrik selalu gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102873",
                    "waktu_lapor": "01/02/2023 10:54:47",
                    "waktu_response": "01/02/2023 11:06:01",
                    "waktu_recovery": "01/02/2023 14:03:51",
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 10670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR PESONA SWHADARMA RES BLOK.A NO 7 JALUR 1 KEL BEDAHAN KEC SAWANGAN KOTA DEPOK JABAR ",
                    "no_telp_pelapor": "082125920870",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101010, MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 32172940432 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23.SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020102875",
                    "waktu_lapor": "01/02/2023 10:54:40",
                    "waktu_response": "01/02/2023 10:55:03",
                    "waktu_recovery": "01/02/2023 10:55:51",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "trio",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102879",
                    "waktu_lapor": "01/02/2023 10:55:10",
                    "waktu_response": "01/02/2023 12:57:51",
                    "waktu_recovery": "01/02/2023 13:11:13",
                    "durasi_response_time": 7361,
                    "durasi_recovery_time": 802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAFEI / binsyafei",
                    "alamat_pelapor": "JL KH AZHARI, LR.JAMBU (DI SEBRANG PAUD FADILLAH) RT11/05, KEL.TANGGA TAKAT, KEC. SEBERANG ULU II, PALEMBANG, SUMATERA SELATAN. ACUAN LOKASI, ADA PLANG “PENJAHIT DEWI” DI DEPAN LORONG",
                    "no_telp_pelapor": "088269676503",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL  21/01/2023 TERJADI GANGGUAN KWH ERROR DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. KARMAN DAN BP. ROBERT DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Instagram",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020102882",
                    "waktu_lapor": "01/02/2023 10:55:05",
                    "waktu_response": "01/02/2023 11:10:33",
                    "waktu_recovery": "01/02/2023 12:20:14",
                    "durasi_response_time": 928,
                    "durasi_recovery_time": 4181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kukuh Febrianto",
                    "alamat_pelapor": "PR GRIYA MUTIARA ASRI CB8 No.29 SINDANG MU",
                    "no_telp_pelapor": "6281296705042",
                    "keterangan_pelapor": "Perubahan Mcb ke seperti semula\\npasca penyambungan sementara... \\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100326",
                    "waktu_lapor": "01/02/2023 10:55:24",
                    "waktu_response": "01/02/2023 11:38:50",
                    "waktu_recovery": "01/02/2023 11:52:22",
                    "durasi_response_time": 2606,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPA ABDUL GANI",
                    "alamat_pelapor": "KP CIJANGKAR NO.0 RT-002 / RW-09 JL CIJANGKAR KERSAMANAH DESA KERSAMANAH KEC KERSAMANAH  KAB GARUT / DKT SDN KERSAMANA 5 ",
                    "no_telp_pelapor": "082315193417",
                    "keterangan_pelapor": " PERMOHONAN GESER APP METER KARENA RENOVASI DENGAN ID PEL : 532890105333 . MOHON KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBATU"
                },
                {
                    "no_laporan": "K5423020102888",
                    "waktu_lapor": "01/02/2023 10:55:32",
                    "waktu_response": "01/02/2023 13:15:27",
                    "waktu_recovery": "01/02/2023 15:06:43",
                    "durasi_response_time": 8395,
                    "durasi_recovery_time": 6676,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian tandilalo",
                    "alamat_pelapor": "DS WONOSARI JAYA No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282187045014",
                    "keterangan_pelapor": "GAGAL IMPUT TOKEN PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TIMIKA KOTA"
                },
                {
                    "no_laporan": "K5423020102895",
                    "waktu_lapor": "01/02/2023 10:56:09",
                    "waktu_response": "01/02/2023 10:59:43",
                    "waktu_recovery": "01/02/2023 11:22:53",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 1390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL GOLF GG MANDIRI NO 2 RT 7 RW 4 KEL SYAMSUDIN NOOR KEC LANDASAN ULIN KOTA BANJARBARU",
                    "no_telp_pelapor": "082250281903",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 20/01/23 PEMBAYARAN NO REG: 2212012108154 ATAS PROSES PB DAYA (R1M/T 900) NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020102898",
                    "waktu_lapor": "01/02/2023 10:56:25",
                    "waktu_response": "01/02/2023 11:10:09",
                    "waktu_recovery": "01/02/2023 12:33:26",
                    "durasi_response_time": 824,
                    "durasi_recovery_time": 4997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. RUSMIN",
                    "alamat_pelapor": "JL  RAYA TANJUNG BAT ",
                    "no_telp_pelapor": "083865709025",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEB 23 ST AW 66363, ST AK 66773 ST BERDASARKAN ANGKA ACMT = 66773. (REK BELUM DILUNASI).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020102899",
                    "waktu_lapor": "01/02/2023 10:56:25",
                    "waktu_response": "01/02/2023 10:56:51",
                    "waktu_recovery": "01/02/2023 11:35:46",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 2335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUTIA",
                    "alamat_pelapor": "JL THOMSON RAYAPR CLUSTER THOMSON RAYA NO 17  KEL MEDANG KEC PAGEDANGAN KAB TANGERANG (DEKAT KAMPUS UMN)",
                    "no_telp_pelapor": "082273833158",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 24/01/2023 PELANGGAN DENGAN ID METER 45033585113 MEMBELI TOKEN SEBESAR RP. 500.000,- DAN NO TOKEN 73696859912304672563 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA USED. INFO PETUGAS SEBELUMNYA YG DATANG AKAN DIHUBUNGI DIBERIKAN KODE TOKEN YG BARU NAMUN BELUM ADA TINDAKLANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102903",
                    "waktu_lapor": "01/02/2023 10:56:50",
                    "waktu_response": "01/02/2023 10:57:22",
                    "waktu_recovery": "01/02/2023 10:58:46",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hima",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102907",
                    "waktu_lapor": "01/02/2023 10:57:19",
                    "waktu_response": "01/02/2023 11:14:05",
                    "waktu_recovery": "01/02/2023 14:49:07",
                    "durasi_response_time": 1006,
                    "durasi_recovery_time": 12902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "endik noerman syah",
                    "alamat_pelapor": "DN KEMAMBANG No.0 RT.2 RW.6 DIWEK",
                    "no_telp_pelapor": "6285234620775",
                    "keterangan_pelapor": "mcb kwh meter eror,sering njeglek/tidak kuat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020102913",
                    "waktu_lapor": "01/02/2023 10:57:59",
                    "waktu_response": "01/02/2023 11:00:13",
                    "waktu_recovery": "01/02/2023 11:09:17",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salmiyana",
                    "alamat_pelapor": "Rachita Garden 3 Blok C3/06",
                    "no_telp_pelapor": "6285255625744",
                    "keterangan_pelapor": "Mohon dibantu untuk mempercepat pemasangan listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5123020100555",
                    "waktu_lapor": "01/02/2023 10:58:14",
                    "waktu_response": "01/02/2023 11:15:33",
                    "waktu_recovery": "01/02/2023 11:53:22",
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUNA ",
                    "alamat_pelapor": "JL KEDUNGPELUK  NO -DS KEDUNGPELUK RT 4 RW 4 KEC CANDI KAB SIDOARJO ",
                    "no_telp_pelapor": "082133958153",
                    "keterangan_pelapor": "MOHON BANTUAN PD R1T / 450 KE R1T / 900 KARENA ALAMAT SESUAI KTP  JL KEDUNGPELUK  NO -DS KEDUNGPELUK RT 4 RW 4 KEC CANDI KAB SIDOARJO  SEDANG DI AP2T DS KEDUNGPELUK RT 2 RW 3 KEL CEMENGBAKALAN  KEC SIDOARJO  KAB SIDOARJO NO KTP 3515076810790002 A/N SITI MAIMUNAH ALAMAT EMAIL johanarifin1958  @gmail.com NO TELPON 082133958153.MOHON TINDAK LANJUT SEGERA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100640",
                    "waktu_lapor": "01/02/2023 10:58:38",
                    "waktu_response": "01/02/2023 11:02:26",
                    "waktu_recovery": "01/02/2023 12:39:37",
                    "durasi_response_time": 228,
                    "durasi_recovery_time": 5831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "PR RUKO MAHKOTA MAS BLOK G NO 8  RT-0 / RW-0 JL-  KEL CIKOKOL KEC - KOTA TANGERANG //  DEKAT TRANSMART",
                    "no_telp_pelapor": "081807347597",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. APP TIDAK BEROPERASI DAN PTL NORMAL. SISA KWH 01/02/23: 133.38 TIDAK BERKURANG. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K2323020100114",
                    "waktu_lapor": "01/02/2023 10:59:32",
                    "waktu_response": "01/02/2023 11:00:04",
                    "waktu_recovery": "01/02/2023 11:23:04",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 1380,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ASROBI ",
                    "alamat_pelapor": "JL MAYANG SARI KOMP.MUSTIKA PERMAI II B NO 8  RT 016 RW 003 KEL SUNGAI BESAR KEC BANJARBARU KOTA  BANJARBARU ACUAN LOKASI : RUMAH RENOVASI ",
                    "no_telp_pelapor": "85345668434",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT DAN KONFIRMASI KE PELANGGAN INFORMASI PELANGGAN MENDAPATKAN NO REG : 2212043027557 NAMUN STTS PADA SISTEM INFO AGENDA TERDAPAT PEMBATALAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020102926",
                    "waktu_lapor": "01/02/2023 11:00:03",
                    "waktu_response": "01/02/2023 11:00:33",
                    "waktu_recovery": "01/02/2023 11:01:35",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "firgon",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102927",
                    "waktu_lapor": "01/02/2023 11:00:04",
                    "waktu_response": "01/02/2023 11:13:27",
                    "waktu_recovery": "01/02/2023 11:15:21",
                    "durasi_response_time": 803,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIKA ISTI AISYAH",
                    "alamat_pelapor": " JL KRAMAT PASAR MINGGU NO. 24 RT 004 RW 003 KEL. KEPUH KEC. PALIMANAN KAB. CIREBON 45161 PROVINSI JAWA BARAT TOKO KIOS UNGGAS WARNA ORANGE",
                    "no_telp_pelapor": "087730512423",
                    "keterangan_pelapor": "TGL 31/1/2023 PROSES PS (L/3500 VA) MELALUI LOKET PLN DENGAN \\nNOMOR REGISTRASI 5333129005150. TGL TGL 31/1/2023 BP TELAH DILUNASI. UNTUK \\nKEPERLUAN PESTA SELAMA 30 HARI HARI DARI TGL. 31/1/2023 SD \\n1/3/2023 . MOHON UNTUK SEGERA DIREALISASIKAN \\nPENYAMBUNGAN. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020102934",
                    "waktu_lapor": "01/02/2023 11:00:47",
                    "waktu_response": "01/02/2023 14:20:29",
                    "waktu_recovery": "01/02/2023 14:55:20",
                    "durasi_response_time": 11982,
                    "durasi_recovery_time": 2091,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PENDIDIKAN DN DESA BAHODOPI, KEL BAHODOPI, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH// ACUAN BELAKANG KANTOR KUA ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 15/04/22 PEMBAYARAN BIAYA PROSES PB ( R1T/1.300 VA ) DENGAN NO REG 3121112043729. TGL 18/07/22 STATUS PEREMAJAAN PDL NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5422121902422, K5423013002373 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN KECEWA ATAS PELAYANAN PLN DIKARENAKAN SESUAI INFO PELANGGAN BULAN JAN 23 DATANG KE APL SETEMPAT DIINFORMASIKAN BELUM ADA REALISASI KARENA TIDAK ADA PETUGAS YANG MELAKUKAN PEMASANGAN DAN YBS MELAKUKAN PENGECEKAN PADA APLIKASI PLN MOBILE STATUS PERMOHONAN TSB SUDAH SELESAI/NYALA . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020102937",
                    "waktu_lapor": "01/02/2023 11:01:20",
                    "waktu_response": "01/02/2023 11:11:31",
                    "waktu_recovery": "01/02/2023 12:08:26",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 3415,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WARDA",
                    "alamat_pelapor": "JL BLORA I NO 61 RT 21 PASAR BARU KLANDASAN ILIR BALIKPAPAN KOTA 76113 KAL TIM",
                    "no_telp_pelapor": "081349653077",
                    "keterangan_pelapor": "PENGISIAN TOKEN DISPLAY GAGAL UPDATE VKRN 43  (PTL TIDAK PADAM ) SISA KWH 18,85 KWH ",
                    "media": "Email",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5523020100355",
                    "waktu_lapor": "01/02/2023 11:01:27",
                    "waktu_response": "01/02/2023 11:09:13",
                    "waktu_recovery": "01/02/2023 11:10:27",
                    "durasi_response_time": 466,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP",
                    "alamat_pelapor": "JL RANDUSARI RAYA NO.25 RT-1 / RW-19 KEL ANTAPANI KIDUL KEC ANTAPANI KOTA BANDUNG ",
                    "no_telp_pelapor": "081910592263",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT MCB APP DILOKASI TIDAK ADA, PELANGGAN TIDAK MENGETAHUI DIBERIKAN SURAT BERITA ACARA ATAU TIDAK KARENA SEBELUMNYA BANGUNAN TSB DIKONTRAKKAN. SAAT INI APP DISAMBUNG LANGSUNG DAYA 1300 VA. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN (PTL NYALA) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5523020100356",
                    "waktu_lapor": "01/02/2023 11:01:47",
                    "waktu_response": "01/02/2023 11:02:23",
                    "waktu_recovery": "01/02/2023 11:12:54",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 631,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA ",
                    "alamat_pelapor": " PR MEDANG LESTARI BLOK A4/L6 .KEC PAGEDANGAN KEL MEDANG. KOTA TANGERANG . ACUAN : SEKOLAH UMN GADING SERPONG ",
                    "no_telp_pelapor": "6285717099385",
                    "keterangan_pelapor": "TGL 31/12/2022 PELANGGAN MELAPORKAN APP TERTERA ERROR DAN RUSAK DENGAN NO PENGADUAN G5422123105251 DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : TIDAK DIKETAHUI, NO.METER LAMA : 14236593324 NO.METER BARU : 14452462774",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102943",
                    "waktu_lapor": "01/02/2023 11:01:56",
                    "waktu_response": "01/02/2023 11:41:01",
                    "waktu_recovery": "01/02/2023 11:58:09",
                    "durasi_response_time": 2345,
                    "durasi_recovery_time": 1028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL RIDUAN RAIS GG.AINAN No.0 RT.0",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kipet rusak...ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102946",
                    "waktu_lapor": "01/02/2023 11:02:07",
                    "waktu_response": "01/02/2023 11:06:16",
                    "waktu_recovery": "01/02/2023 11:50:19",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 2643,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ana Nopiana Noor Rahmah",
                    "alamat_pelapor": "JL KAYU TANGI 2 JALUR 1 No. RT.16",
                    "no_telp_pelapor": "6285248484871",
                    "keterangan_pelapor": "setelah dilakukan perubahan daya hari ini tanggal 1 februari, cold storage saya tidak berfungsi (error)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020102947",
                    "waktu_lapor": "01/02/2023 11:02:10",
                    "waktu_response": "01/02/2023 11:05:05",
                    "waktu_recovery": "01/02/2023 11:20:10",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rina Dwi Astuti",
                    "alamat_pelapor": "DN KROYO No.0 RT. 2 RW. 5 NGURI",
                    "no_telp_pelapor": "6281553393304",
                    "keterangan_pelapor": "saya ingin memperbarui data diri untuk mengunduh tagihan listrik 3 bln lalu. tapi data diri berupa nik, npwp tidak dapat diperbarui. dan menu simpan tidam dapat di klik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020102949",
                    "waktu_lapor": "01/02/2023 11:02:12",
                    "waktu_response": "01/02/2023 11:11:36",
                    "waktu_recovery": "01/02/2023 12:52:10",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 6034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL BUKIT INDAH RAYA NO 3 RT-0 / RW-0 KEL. CIBATU KEC CIKARANG SELATAN KAB BEKASI // BELAKANG HOTEL SAHID ",
                    "no_telp_pelapor": "0218937380",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI TGL 2/01/23 PENANGANAN GANGGUAN (MCB RUSAK), PTL SEJAK GANGGUAN HINGGA SAAT INI MASIH MENYALA NORMAL, OLEH PETUGAS TIDAK DILAKUKAN SAMBUNG LANGSUNG (SESUAI INFO PELANGGAN), SAMPAI DENGAN SAAT INI BELUM ADA PERGANTIAN MCB RUSAK TERSEBUT, YBS INGIN SEGERA SECEPATNYA DILAKUKAN PERGANTIAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102950",
                    "waktu_lapor": "01/02/2023 11:02:13",
                    "waktu_response": "01/02/2023 11:04:12",
                    "waktu_recovery": "01/02/2023 11:28:58",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Suryana",
                    "alamat_pelapor": "PR TAMAN KRAKATAU BLOK M6 No.24 RT.0 RW.0 WR KURUNG",
                    "no_telp_pelapor": "6287788516425",
                    "keterangan_pelapor": "Saya mau menambah panjang kabel, karena posisi KWH meter kemungkinan akan dipindah, kabel menghalangi bangunan.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020102951",
                    "waktu_lapor": "01/02/2023 11:02:18",
                    "waktu_response": "01/02/2023 11:09:32",
                    "waktu_recovery": "01/02/2023 12:14:04",
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 3872,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dinda ajja",
                    "alamat_pelapor": "KP SIDOMULYO No.0 RT.0 RW.0 BATU 10",
                    "no_telp_pelapor": "6285363142786",
                    "keterangan_pelapor": "masalah voltase tak stabil.. naik turun",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINTAN CENTER"
                },
                {
                    "no_laporan": "K5423020102965",
                    "waktu_lapor": "01/02/2023 11:04:14",
                    "waktu_response": "01/02/2023 11:44:27",
                    "waktu_recovery": "01/02/2023 12:02:40",
                    "durasi_response_time": 2413,
                    "durasi_recovery_time": 1093,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LISDA",
                    "alamat_pelapor": "JL E RAYA NO 31, RT 8 RW 3, KEL KARANGANYAR, KEC SAWAH  BESAR , JAKARTA PUSAT >> DI BELAKANG PASAR BARU METRO ADA KEREKOT RAYA /DISEBERANG TUKANG SOTO",
                    "no_telp_pelapor": "0216492271",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 36717977554919884848 PTL NYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102966",
                    "waktu_lapor": "01/02/2023 11:04:06",
                    "waktu_response": "01/02/2023 11:05:30",
                    "waktu_recovery": "01/02/2023 20:53:24",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 35274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIRAWAN",
                    "alamat_pelapor": "JL H. DARIP KK PREMIER RIVIERA BLOK E NO 5  RT 5 RW 2 KEL JATINEGARA KEC CAKUNG JAKTIM  DEKAT PERTIGAAN JATINEGARA KAUM ",
                    "no_telp_pelapor": "085289978888",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT RENOVASI. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102967",
                    "waktu_lapor": "01/02/2023 11:04:16",
                    "waktu_response": "01/02/2023 11:15:17",
                    "waktu_recovery": "01/02/2023 11:21:59",
                    "durasi_response_time": 661,
                    "durasi_recovery_time": 402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI ",
                    "alamat_pelapor": "JL PAWAN 1 GG. PULAU BAWAL, KAUMAN, BENUA KAYONG, KAB. KETAPANG, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081251368277",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2140012052312. TGL 20/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA PETUGAS YANG MENGHUBUNGI DAN MELAKUKAN REALISASI PENYAMBUNGAN. ",
                    "media": "Email",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020102969",
                    "waktu_lapor": "01/02/2023 11:04:12",
                    "waktu_response": "01/02/2023 12:14:21",
                    "waktu_recovery": "01/02/2023 12:19:50",
                    "durasi_response_time": 4209,
                    "durasi_recovery_time": 329,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hamid ali",
                    "alamat_pelapor": "DN KP BARU BULUSAN No.",
                    "no_telp_pelapor": "6283142784664",
                    "keterangan_pelapor": "Geser kwh meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102970",
                    "waktu_lapor": "01/02/2023 11:04:20",
                    "waktu_response": "01/02/2023 14:54:04",
                    "waktu_recovery": "01/02/2023 16:00:36",
                    "durasi_response_time": 13784,
                    "durasi_recovery_time": 3992,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vinditam@yahoo.com",
                    "alamat_pelapor": "PERUMAHAN CENTER PARK BLOK ASTER 1 NO 17 ALANG ALANG LEBAR PALEMBANG.",
                    "no_telp_pelapor": "082280540399",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN MELAKUKAN PD (R1T/1300 VA- R1T/2200 VA) DENGAN NOMOR REGISTRASI 1412015046776 TELAH DILUNASI DAN INGIN MERUBAH ALAMAT PERMOHONAN DENGAN ALAMAT PERUMAHAN CENTER PARK BLOK ASTER 1 NO 17 ALANG ALANG LEBAR PALEMBANG.",
                    "media": "Email",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020102975",
                    "waktu_lapor": "01/02/2023 11:04:40",
                    "waktu_response": "01/02/2023 11:07:47",
                    "waktu_recovery": "01/02/2023 11:40:14",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 1947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni Adzriel",
                    "alamat_pelapor": "dusun ciawitali rt 003/013",
                    "no_telp_pelapor": "6281323993585",
                    "keterangan_pelapor": "solusi klw sudah overlimit token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020102976",
                    "waktu_lapor": "01/02/2023 11:04:43",
                    "waktu_response": "01/02/2023 11:12:58",
                    "waktu_recovery": "01/02/2023 12:57:26",
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 6268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harry purwangga",
                    "alamat_pelapor": "muara dua ",
                    "no_telp_pelapor": "6282269276886",
                    "keterangan_pelapor": "listrik padam kendala di kwh tegangan drop.tegangan sering tidak menyebrang .no meter.22111140269. tolong di ajukan pergantian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5423020102977",
                    "waktu_lapor": "01/02/2023 11:04:55",
                    "waktu_response": "01/02/2023 11:17:31",
                    "waktu_recovery": "01/02/2023 12:35:13",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 4662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syahruddin nur",
                    "alamat_pelapor": "JL BAJI PASARE 3 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281342143004",
                    "keterangan_pelapor": "Kabel SR kendor mau di geser",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020102980",
                    "waktu_lapor": "01/02/2023 11:05:08",
                    "waktu_response": "01/02/2023 14:54:33",
                    "waktu_recovery": "01/02/2023 15:59:50",
                    "durasi_response_time": 13765,
                    "durasi_recovery_time": 3917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sandri arwansah",
                    "alamat_pelapor": "Simpang talang jambe tanjung harapan RT 30 RW 04",
                    "no_telp_pelapor": "62895420470006",
                    "keterangan_pelapor": "Masukin no PLN gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020102982",
                    "waktu_lapor": "01/02/2023 11:05:23",
                    "waktu_response": "01/02/2023 11:05:53",
                    "waktu_recovery": "01/02/2023 11:06:43",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 50,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anna",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5323020100340",
                    "waktu_lapor": "01/02/2023 11:05:47",
                    "waktu_response": "01/02/2023 11:06:24",
                    "waktu_recovery": "01/02/2023 12:39:45",
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 5601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H MARJUKI",
                    "alamat_pelapor": "JL HJ.HASIM ASHARI NO.9     RT-2 / RW-2 KEC CIPONDOH DS KENANGA KOTA TANGERANG",
                    "no_telp_pelapor": "087826568001",
                    "keterangan_pelapor": "TGL 30/1/2023 TUNGGAKAN REK JANUARI 2023  BERIKUT BK TELAH DILUNASI VIA PC POS BANG BTN . PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102987",
                    "waktu_lapor": "01/02/2023 11:05:48",
                    "waktu_response": "01/02/2023 11:08:57",
                    "waktu_recovery": "01/02/2023 11:19:51",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad. Aidil",
                    "alamat_pelapor": "GG PASAR TELIHAN No. GUNUNG TEL",
                    "no_telp_pelapor": "6282157501164",
                    "keterangan_pelapor": "listrik padam,meteran hidup ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BONTANG"
                },
                {
                    "no_laporan": "K5423020102989",
                    "waktu_lapor": "01/02/2023 11:05:57",
                    "waktu_response": "01/02/2023 11:49:28",
                    "waktu_recovery": "01/02/2023 15:02:01",
                    "durasi_response_time": 2611,
                    "durasi_recovery_time": 11553,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOCH SAHILUL ULUM",
                    "alamat_pelapor": "DS GELAM No. 27 RT. 10 RW. 3 CANDI",
                    "no_telp_pelapor": "6281333254616",
                    "keterangan_pelapor": "PLN/5118231012023001959, minta tolong ini kapan di tambah daya nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020102990",
                    "waktu_lapor": "01/02/2023 11:06:06",
                    "waktu_response": "01/02/2023 11:09:20",
                    "waktu_recovery": "01/02/2023 13:12:53",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 7413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": "JL ADI SUCIPTO NO 77 RT-1 / RW-4 KEL PAJANG KEC BENDA KOTA TANGERANG - BANTEN ",
                    "no_telp_pelapor": "082311181770",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN INGIN PEMBANGUNAN LANTAI 2 MELALUI PLN 123 DENGAN ID PEL 546301333185. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. SESUAI INFO BELUM MENDAPATKAN PESAN SINGKAT. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012903345 ,  STATUS  SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102992",
                    "waktu_lapor": "01/02/2023 11:06:04",
                    "waktu_response": "01/02/2023 11:28:57",
                    "waktu_recovery": "01/02/2023 12:09:03",
                    "durasi_response_time": 1373,
                    "durasi_recovery_time": 2406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ryadh Mega Putera",
                    "alamat_pelapor": "PR AL KAUTSAR BLOK B-22 No.0 RT.0 RW.0 MANGUHARJO",
                    "no_telp_pelapor": "6283845706047",
                    "keterangan_pelapor": "Pagi pak, ini saya mau pemasangan mcb dirumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5423020102993",
                    "waktu_lapor": "01/02/2023 11:06:06",
                    "waktu_response": "01/02/2023 11:12:20",
                    "waktu_recovery": "01/02/2023 11:28:48",
                    "durasi_response_time": 374,
                    "durasi_recovery_time": 988,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imadudin",
                    "alamat_pelapor": "JL CIPAKU INDAH II No.",
                    "no_telp_pelapor": "6281292415268",
                    "keterangan_pelapor": "mau daftar penerangan sementara tapi gx bisa ada permohonan sebelum nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020102998",
                    "waktu_lapor": "01/02/2023 11:06:52",
                    "waktu_response": "01/02/2023 11:22:19",
                    "waktu_recovery": "01/02/2023 13:55:03",
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 9164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rajati muhammad",
                    "alamat_pelapor": "JL JL.KUIN SELATAN RT.11. No.0 RT. RW.",
                    "no_telp_pelapor": "6285101328144",
                    "keterangan_pelapor": "meter mengeluarkan asap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020103000",
                    "waktu_lapor": "01/02/2023 11:07:31",
                    "waktu_response": "01/02/2023 11:12:01",
                    "waktu_recovery": "01/02/2023 11:23:25",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 684,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LOUIS",
                    "alamat_pelapor": "jalan adisucipto",
                    "no_telp_pelapor": "6282144926005",
                    "keterangan_pelapor": "melakukan pendaftaran penyambungan baru..blum bisa di layani..kami sangat butuh listrik untuk pembangunan lapak di daerah kami..mohon penjelasan dan kerja samanya dari pihak pln..terimah kasih tuhan memberkati...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020103004",
                    "waktu_lapor": "01/02/2023 11:07:50",
                    "waktu_response": "01/02/2023 11:33:41",
                    "waktu_recovery": "01/02/2023 14:03:58",
                    "durasi_response_time": 1551,
                    "durasi_recovery_time": 9017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yonatan",
                    "alamat_pelapor": "JL JL. RAYA CISEENG KP. RAWA RT 01/04 KEC. No.",
                    "no_telp_pelapor": "6287777788364",
                    "keterangan_pelapor": "kwh meter tidak bisa beli token ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103005",
                    "waktu_lapor": "01/02/2023 11:07:53",
                    "waktu_response": "01/02/2023 11:08:15",
                    "waktu_recovery": "01/02/2023 11:09:21",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoru",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5323020100347",
                    "waktu_lapor": "01/02/2023 11:08:08",
                    "waktu_response": "01/02/2023 11:11:06",
                    "waktu_recovery": "01/02/2023 12:48:37",
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 5851,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNIA ",
                    "alamat_pelapor": "JL PERUM BUKIT CIJINGGA INDAH C5 NO 28, SERANG, CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "02189384465",
                    "keterangan_pelapor": "BELUM ADA REALISASI PERMOHONAN PASANG BARU NO AGENDA 537039912301135723, 537039912301135742, 537039912301135739, 537039912301135731, 537039912301135724, 537039912301135722, 537039912301135721, 537039912301135719, 537039912301135746, 537039912301135744, 537039912301135744, 537039912301135729, 537039912301135727, 537039912301135726, 537039912301135725, 537039912301135718  NO REG 5370312073365, 5370312073384, 5370312073381, 5370312073373, 5370312073366, 5370312073364, 5370312073363, 5370312073361, 5370312073388, 5370312073386, 5370312073371, 5370312073369, 5370312073368, 5370312073367, 5370312073360 TGL BAYAR 24/01/2023 STATUS PROSES PLN SAMPAI PEMBAYARAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103012",
                    "waktu_lapor": "01/02/2023 11:08:42",
                    "waktu_response": "01/02/2023 11:09:14",
                    "waktu_recovery": "01/02/2023 11:37:58",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 1724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maman Parman",
                    "alamat_pelapor": "KP SELANG No.0 RT.001 RW.03 CIPAYUNG",
                    "no_telp_pelapor": "628112034925",
                    "keterangan_pelapor": "kenapa antara catat meter kwh mandiri dengan tagihan listrik tidak sama ? selalu lebih besar tagihan listrik sudah 2 bulan terakhir terjadi seperti itu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103014",
                    "waktu_lapor": "01/02/2023 11:08:58",
                    "waktu_response": "01/02/2023 11:11:54",
                    "waktu_recovery": "01/02/2023 13:09:09",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 7035,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FREDI ",
                    "alamat_pelapor": "PR GRAND CENDRAWASIH ASRI BLOK B NO 9 RT - RW - JL CENDRAWASIH KEL CIPAYUNG KEC CIPUTAT KOTA TANGERANG SELATAN ACUAN : ALFAMART",
                    "no_telp_pelapor": "082113947281",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 12 KWH. (PTL TDK PADAM) // PELANGGAN LAPOR KEMBALI CC.54.D_ISLAMIYAH 12:59",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103017",
                    "waktu_lapor": "01/02/2023 11:09:25",
                    "waktu_response": "01/02/2023 11:10:22",
                    "waktu_recovery": "01/02/2023 11:58:43",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 2901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI ",
                    "alamat_pelapor": "PR ARCADIA SQUARE RAYA KELAPA DUA BLOK- NO 15 JL BOULVARD RAYA GADING SERPONG KEL KELAPA DUA KEC KELAPA DUA KAB TANGERANG ",
                    "no_telp_pelapor": "085283292288",
                    "keterangan_pelapor": "TGL 01/02/23 PEMBAYARAN TUNGGAKAN REK JULI AGUSTUS SEPTEMBER 22 BERIKUT BK TELAH DILUNASI BERIKUT BIAYA PEYAMBUNGAN KEMBALI DENGAN NO REG 5662001012185. PTL MINTA SEGERA DISAMBUNG SESUAI KETENTUAN  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103020",
                    "waktu_lapor": "01/02/2023 11:09:38",
                    "waktu_response": "01/02/2023 11:17:44",
                    "waktu_recovery": "01/02/2023 13:26:26",
                    "durasi_response_time": 486,
                    "durasi_recovery_time": 7722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diki wahyudi",
                    "alamat_pelapor": "DN BABAKAN LIO No.0 RT.000 RW.00 AMAN SARI",
                    "no_telp_pelapor": "6285770967966",
                    "keterangan_pelapor": "listrik tidak bisa masukan token gagal terus pak mhon di bantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020103022",
                    "waktu_lapor": "01/02/2023 11:09:40",
                    "waktu_response": "01/02/2023 11:28:43",
                    "waktu_recovery": "01/02/2023 11:55:43",
                    "durasi_response_time": 1143,
                    "durasi_recovery_time": 1620,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Roni Imanuel",
                    "alamat_pelapor": "JL MIANGAS No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285241183337",
                    "keterangan_pelapor": "tidak bisa input Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020103023",
                    "waktu_lapor": "01/02/2023 11:09:44",
                    "waktu_response": "01/02/2023 11:11:01",
                    "waktu_recovery": "01/02/2023 14:33:16",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 12135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endah Puji",
                    "alamat_pelapor": "DN PAKIS No.00 RT. 1 RW. 1 SONGGON",
                    "no_telp_pelapor": "6285236742172",
                    "keterangan_pelapor": "diisi token pulsa gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020103024",
                    "waktu_lapor": "01/02/2023 11:10:01",
                    "waktu_response": "01/02/2023 11:11:30",
                    "waktu_recovery": "01/02/2023 11:14:45",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD ASUM ",
                    "alamat_pelapor": "JL. ARZIMAR 2 GG PELITA RT 04 RW 18, TEGAL GUNDIL, BOGOR UTARA, KOTA BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081377811185",
                    "keterangan_pelapor": "TGL 19/12/2022 PROSES PB (R1T/1300 VA) DENGAN KODE REGISTRASI  5382112141737 , 5382112141739 , 5382112141741 , 5382112141742 , 5382112141744 , 5382112141745. TGL 20/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA BANGUNAN/INSTALASI BELUM SIAP-JANJI DENGAN PELANGGAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA PETUGAS YANG MENGHUBUNGI (RUMAH DIHUBUNGI SETIAP HARI SABTU - KAMIS PUKUL 08:00 HINGGA 16:00)",
                    "media": "Email",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103029",
                    "waktu_lapor": "01/02/2023 11:10:34",
                    "waktu_response": "01/02/2023 13:39:43",
                    "waktu_recovery": "01/02/2023 14:24:47",
                    "durasi_response_time": 8949,
                    "durasi_recovery_time": 2704,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZHARI",
                    "alamat_pelapor": "JL PASAR 1 REL GG MESJID No.0 0",
                    "no_telp_pelapor": "6281263962307",
                    "keterangan_pelapor": "kWh meter saya , selalu gagal kalau di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020103030",
                    "waktu_lapor": "01/02/2023 11:10:38",
                    "waktu_response": "01/02/2023 11:14:36",
                    "waktu_recovery": "01/02/2023 13:12:45",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 7089,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Divia Wulandari",
                    "alamat_pelapor": "KA PUK PULO RT 04/10 CKR",
                    "no_telp_pelapor": "62881011452059",
                    "keterangan_pelapor": "kenapa tidak bisa melihat tagihan karna saya mau bayar tagihan bulan januari ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020103031",
                    "waktu_lapor": "01/02/2023 11:10:40",
                    "waktu_response": "01/02/2023 11:11:08",
                    "waktu_recovery": "01/02/2023 11:11:58",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 50,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ando",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103033",
                    "waktu_lapor": "01/02/2023 11:10:41",
                    "waktu_response": "01/02/2023 11:23:42",
                    "waktu_recovery": "01/02/2023 11:39:29",
                    "durasi_response_time": 781,
                    "durasi_recovery_time": 947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "prawira kusuma",
                    "alamat_pelapor": "KP JAWA BELAKANG No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6285268855006",
                    "keterangan_pelapor": "\\nI'd pelanggan ini terlalu boros\\nsementara kami hanya pakai sanyo dan ac",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LANGSA"
                },
                {
                    "no_laporan": "K5423020103035",
                    "waktu_lapor": "01/02/2023 11:10:49",
                    "waktu_response": "01/02/2023 12:14:50",
                    "waktu_recovery": "01/02/2023 12:57:18",
                    "durasi_response_time": 3841,
                    "durasi_recovery_time": 2548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUWENDI",
                    "alamat_pelapor": "JL PALEMBANG NO.48/28 RT 0 RW 0 KEL PANDAU HILIR KEC MEDAN PERJUANGAN, KOTA MEDAN, SUMATERA UTARA ACUAN: SIMPANG JL MALAKA",
                    "no_telp_pelapor": "085297586178",
                    "keterangan_pelapor": "TGL 26/12/22 PROSES PB (B2/10600 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 120019912212260372 DAN NO REG 1200111027282. BP DAN UJL TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT K1223010900124 K1223011100448 DAN K1223011700427, K1223012600424 K1223012700306 K5223012800784  SUDAH DIHUBUNGI NAMUN SUDAH 1 BULAN BLM ADA REALISASI  K5423013106962",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020103038",
                    "waktu_lapor": "01/02/2023 11:11:03",
                    "waktu_response": "01/02/2023 11:13:06",
                    "waktu_recovery": "01/02/2023 13:53:57",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 9651,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WALGITO",
                    "alamat_pelapor": "..JL RAYA SERANG,KM29,KAMPUNG POS KIARA,RT 4, RW 3 DESA SENTUL, KECAMATAN BALARAJA, KABUPATEN TANGERANG.\\n\\n",
                    "no_telp_pelapor": "081280949211",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN GAGAL INPUT. PTL MENYALA DENGAN SISA KWH 35,0",
                    "media": "Email",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020103039",
                    "waktu_lapor": "01/02/2023 11:11:07",
                    "waktu_response": "01/02/2023 11:11:34",
                    "waktu_recovery": "01/02/2023 12:34:43",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 4989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldo Muhamad Rifa",
                    "alamat_pelapor": "KP KENDAYAKAN No. RT.0 RW.0",
                    "no_telp_pelapor": "628971206248",
                    "keterangan_pelapor": "Halo, selamat siang ka. Sy ada kendala, pembelian token listrik prabayar dgn nomer 45069928252 gagal terus, Sudah dicoba melalui pembayaran dompet digital maupun lgs via bank tp transaksi gagal. Kenapa ya? Apa sedang ada gangguan?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103040",
                    "waktu_lapor": "01/02/2023 11:11:24",
                    "waktu_response": "01/02/2023 11:33:55",
                    "waktu_recovery": "01/02/2023 14:04:07",
                    "durasi_response_time": 1351,
                    "durasi_recovery_time": 9012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL. PENDIDIKAN RT 02/01 DS. COGREG KEC. PARUNG, KAB. BOGOR, JABAR (DEKAT MASJID AL BAROKAH",
                    "no_telp_pelapor": "08999989275",
                    "keterangan_pelapor": "MOHON BANTUAN. PELANGGAN KESULITAN MELAKUKAN PEMBELIAN TOKEN, PLN 123 TELAH MENJELASKAN BAHWA TIDAK ADA KENDALA DAN TELAH MENYARANKAN MELAKUKAN PEMBELIAN PADA TEMPAT LAIN, NAMUN SESUAI INFO YBS TETAP TIDAK BISA MELAKUKAN PEMBELIAN. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103041",
                    "waktu_lapor": "01/02/2023 11:11:17",
                    "waktu_response": "01/02/2023 11:11:50",
                    "waktu_recovery": "01/02/2023 12:34:50",
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 4980,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sahri Bin Sanip",
                    "alamat_pelapor": "kp kudakuda",
                    "no_telp_pelapor": "6285888228491",
                    "keterangan_pelapor": "udah awal bulan ko masih gabisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103042",
                    "waktu_lapor": "01/02/2023 11:11:17",
                    "waktu_response": "01/02/2023 11:14:52",
                    "waktu_recovery": "01/02/2023 11:26:15",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 683,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "antonius amri bonaventura",
                    "alamat_pelapor": "DN DUWET KEC MLATI KAB SLEMAN No.0 RT.3 RW.32 SENDANGADI",
                    "no_telp_pelapor": "6281325676775",
                    "keterangan_pelapor": "proses tambah daya butuh brp lama ya???",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020103047",
                    "waktu_lapor": "01/02/2023 11:11:35",
                    "waktu_response": "01/02/2023 11:17:15",
                    "waktu_recovery": "01/02/2023 12:28:40",
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 4285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Irawan",
                    "alamat_pelapor": "JL DS PASIR ANGIN DN CINYOSOG No.048 RT.2 RW.2 KEC CILEUNGSI KAB BOGOR. LOKASI : DKT PERUM GRIYA ALAM SENTOSA",
                    "no_telp_pelapor": "6285860086338",
                    "keterangan_pelapor": "kwh eror // UPDATE LAPORAN. PELANGGAN MENGHUBUNGI KEMBALI. CC.55.VENI .1 APP PRABAYAR (PTL MENYALA) TIDAK BISA MEMASUKKAN PULSA. APP TIDAK TERTERA BERHASIL ATAU GAGAL KETIKA DIINPUT. SISA KWH METER TIDAK BERTAMBAH SETELAH INPUT TOKEN .SETELAH UPDATE VKRN 43 DENGAN SISA KWH 3.14 \\nNO TOKEN : 4657 1643 0083 5575 2998",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100583",
                    "waktu_lapor": "01/02/2023 11:12:50",
                    "waktu_response": "01/02/2023 11:16:07",
                    "waktu_recovery": "01/02/2023 12:51:29",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 5722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONATUS",
                    "alamat_pelapor": "PR PERMATA KWANGSAN RESIDENCE BLOK A3 NO 29 KEL KWANGSAN KEC  SEDATI, KAB. SIDOARJO, JAWA TIMUR",
                    "no_telp_pelapor": "085235219312",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN INFOKAN ADANYA KESALAHAN PEMASANGAN APP SAAT REALISASI PASANG BARU SEKITAR TGL 8 ATAU 9 JANUARI 2022 DARI NO IDPEL 511802348868 A/N NURUL ISLAMIYAH  DENGAN ALAMAT NO IDPEL (PR PERMATA KWANGSAN RESIDENCE BLOK A3 NO 29 ) NAMUN APP TERSEBUT DIPASANG DI RUMAH LAIN TERTUKAR DENGAN PEMASANGAN APP DENGAN NO IDPEL 511802348850 A/N NURUL HIDAYATUR  ALAMAT SESUAI IDPEL ( PR PERMATA KWANGSAN RESIDENCE BLOK E3 NO 22 ).  PELANGGAN INGIN APP DAPAT DI PASANG SESUAI DATA ALAMATNYA. PELANGGAN BARU HARI INI KARENA APP TERTUKAR DENGAN APP ORANG LAIN DI LOKASI PERUMAHAN YANG SAMA BERBEDA BLOK. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020103062",
                    "waktu_lapor": "01/02/2023 11:13:10",
                    "waktu_response": "01/02/2023 11:13:31",
                    "waktu_recovery": "01/02/2023 11:16:25",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuri",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103069",
                    "waktu_lapor": "01/02/2023 11:13:43",
                    "waktu_response": "01/02/2023 11:18:50",
                    "waktu_recovery": "01/02/2023 14:03:21",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 9871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MONIKA",
                    "alamat_pelapor": " JL BROMO 3 PERUMAHAN PURI PAMULANG BLOK B4 NO. 2, RT001/025, PAMULANG BARAT, PAMULANG, TANGERANG SELATAN, BANTEN. ACUAN DI DEPAN TAMAN)",
                    "no_telp_pelapor": "082114321297",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK DES 2022 =32011 , ST APP TGL 05/12/2022 = 31963. REK (BELUM DILUNASI). (RUMAH TIDAK DIHUNI, BERPAGAR TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS RUTIN MEMINTA FOTO KWH METER. MOHON HAL TSB AGAR TIDAK TERULANG LAGI (REVISI TIPE KELUHAN : CATER, TIPE SUB KELUHAN: LEBIH TAGIH)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103070",
                    "waktu_lapor": "01/02/2023 11:13:54",
                    "waktu_response": "01/02/2023 11:31:56",
                    "waktu_recovery": "01/02/2023 13:23:51",
                    "durasi_response_time": 1082,
                    "durasi_recovery_time": 6715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bollink OutBadeur",
                    "alamat_pelapor": "PR CIKARANG LAKE VIEW BLOK D1 No.17 RT.12 RW.5 SD MULYA",
                    "no_telp_pelapor": "6285715511572",
                    "keterangan_pelapor": "Minta nomer tamper mau isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103071",
                    "waktu_lapor": "01/02/2023 11:13:58",
                    "waktu_response": "01/02/2023 11:51:25",
                    "waktu_recovery": "01/02/2023 12:12:24",
                    "durasi_response_time": 2247,
                    "durasi_recovery_time": 1259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YENININGSIH",
                    "alamat_pelapor": "DN KRAJAN TENGAH KEC BOJA No.0 RT.9 RW.2 METESEH",
                    "no_telp_pelapor": "6285337240508",
                    "keterangan_pelapor": "tidak bisa beli token listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJA"
                },
                {
                    "no_laporan": "K5423020103074",
                    "waktu_lapor": "01/02/2023 11:14:17",
                    "waktu_response": "01/02/2023 13:39:32",
                    "waktu_recovery": "01/02/2023 16:30:36",
                    "durasi_response_time": 8715,
                    "durasi_recovery_time": 10264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edo Saputra",
                    "alamat_pelapor": "Jl. Mangaan VIII Ps. III Gg. Keluarga No.lk 17",
                    "no_telp_pelapor": "6282367899610",
                    "keterangan_pelapor": "selamat pagi Bapak / ibu . \\nkemarin tgl 2-12-2022 saya melapor lewat Facebook . bahwa Sanya tombol di meteran saya tidak bisa di pencet . \\ndan petugas pln lngsng dtng kerumah saya . \\nsesudah itu meteran saya di cabut untuk di perbaiki . petugas PLN bilang nanti tgl 3 akan di pasang kembali , klw petugas PLN tdk dtng tgl 3 saya di suruh dtng di tgl 5 tepat nya di hari Senin , saya dtng di tlg 5 ke kantor yg di Kim 1. bertemu sama satpam . katanya nanti bakal di hubungi melalui no hp saya yg sudah tertera dikertas . \\ndan tadi saya dtng ke kantor kembali . bertemu satpam , satpam bilang nanti bakal di hubungi lagi . \\n\\nitu maksud nya gimana yaa Bapak/ibu \\nkarena sampai sekarang saya belum di hubungi juga \\n\\nsaya sudah 2x melapor jawaban satpam tetap sama",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020100590",
                    "waktu_lapor": "01/02/2023 11:14:26",
                    "waktu_response": "01/02/2023 11:34:18",
                    "waktu_recovery": "01/02/2023 11:43:51",
                    "durasi_response_time": 1192,
                    "durasi_recovery_time": 573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE",
                    "alamat_pelapor": "PR CHANDRA BARU JL SILIWANGI VI BLOK NO7 RT 7 RW 017 KEL JATI RAHAYU KEC PONDOK MELATI KOTA BEKASI / DEKAT WARUNG CATUR ",
                    "no_telp_pelapor": "0811872608",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT TERKAIT PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN ADA RENOVASI DILOKASI, IDPEL 547101665738, NIK PELANGGAN 3172041804760002 ATAS NAMA SAHAT TAMBUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103081",
                    "waktu_lapor": "01/02/2023 11:14:42",
                    "waktu_response": "01/02/2023 11:16:25",
                    "waktu_recovery": "01/02/2023 13:41:03",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 8678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DODI",
                    "alamat_pelapor": "JL H. NUR No.27 RT.2 RW.3 BENDA BARU",
                    "no_telp_pelapor": "6285254968826",
                    "keterangan_pelapor": "meteran teriindikasi tidak normal karena adanya penurunan tagihan bulanan  tidak normal sangat rendah",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103083",
                    "waktu_lapor": "01/02/2023 11:14:50",
                    "waktu_response": "01/02/2023 11:15:39",
                    "waktu_recovery": "01/02/2023 11:38:16",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 1357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN WAHYU",
                    "alamat_pelapor": "JL BARU CILINCING NO 2 RT 2/1 KEL CILINCING KEC CILINCING JAKUT, ",
                    "no_telp_pelapor": "081292926768",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKALNJUTI PROSES GESER  2 APP NO ID PEL  545100203458 DAN  545301571740 SETEMPAT RENOVASI. PEMOHON SBG PEMILIK PERSIL.  LAPOR KEMBALI  11:19 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103087",
                    "waktu_lapor": "01/02/2023 11:15:14",
                    "waktu_response": "01/02/2023 11:32:17",
                    "waktu_recovery": "01/02/2023 13:08:34",
                    "durasi_response_time": 1023,
                    "durasi_recovery_time": 5777,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "janatun",
                    "alamat_pelapor": "KK PERMATA CKR SLT D8 No.14 RT.000 RW.00 CIANTRA",
                    "no_telp_pelapor": "6285694548000",
                    "keterangan_pelapor": "gagal masukin pulsa.di lokasi padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103095",
                    "waktu_lapor": "01/02/2023 11:16:24",
                    "waktu_response": "01/02/2023 11:26:53",
                    "waktu_recovery": "01/02/2023 15:27:07",
                    "durasi_response_time": 629,
                    "durasi_recovery_time": 14414,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK HARI",
                    "alamat_pelapor": "JL CIKAL 1 SAMPING RUMAH BESAR SEBELM SEKOLAHAN MAHANAIM",
                    "no_telp_pelapor": "081219740577",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PLN 123 TELAH MENJELASKAN BAHWA NO METER YBS TIDAK ADA KENDALA DALAM MELAKUKAN PEMBELIAN TOKEN, NAMUN SESUAI INFO YBS TELAH MENCOBA BEBERAPA TEMPAT TETAP TIDAK BISA. SISA KWH 44.2",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020103097",
                    "waktu_lapor": "01/02/2023 11:16:27",
                    "waktu_response": "01/02/2023 14:20:06",
                    "waktu_recovery": "01/02/2023 14:55:09",
                    "durasi_response_time": 11019,
                    "durasi_recovery_time": 2103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN DN DESA BAHODOPI, NO - RT - RW - DS BAHODOPI KEC BAHODOPI KAB MOROWALI, SULAWESI TENGAH",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TGL 14/04/22 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA 312119912204143959 DAN NO REG 3121112043716 . BP DAN STROOM AWAL TELAH DILUNASI. PADA DATA AP2T TERDAPAT KETERANGAN TGL 27/06/22 PEREMAJAAN PDL. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN, TERKAIT K5423013002181",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020103104",
                    "waktu_lapor": "01/02/2023 11:17:29",
                    "waktu_response": "01/02/2023 11:24:10",
                    "waktu_recovery": "01/02/2023 11:25:07",
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 57,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yatora",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103108",
                    "waktu_lapor": "01/02/2023 11:17:53",
                    "waktu_response": "01/02/2023 17:54:11",
                    "waktu_recovery": "01/02/2023 18:17:53",
                    "durasi_response_time": 23778,
                    "durasi_recovery_time": 1422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suprianto",
                    "alamat_pelapor": "PR GRACE HILL LUBUK MINTURUN No. RT.1 RW.3",
                    "no_telp_pelapor": "6282169176122",
                    "keterangan_pelapor": "lampu mati hidup/berkedip kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020103110",
                    "waktu_lapor": "01/02/2023 11:17:54",
                    "waktu_response": "01/02/2023 12:06:27",
                    "waktu_recovery": "01/02/2023 12:28:22",
                    "durasi_response_time": 2913,
                    "durasi_recovery_time": 1315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hetti rusdi",
                    "alamat_pelapor": "JL DAMANHURI No.0 RT.0",
                    "no_telp_pelapor": "62895612546999",
                    "keterangan_pelapor": "tidak bisa masukan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5423020103116",
                    "waktu_lapor": "01/02/2023 11:18:30",
                    "waktu_response": "01/02/2023 11:22:36",
                    "waktu_recovery": "01/02/2023 11:48:59",
                    "durasi_response_time": 246,
                    "durasi_recovery_time": 1583,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ganu saputra",
                    "alamat_pelapor": "jln. taman kaya",
                    "no_telp_pelapor": "6285264470501",
                    "keterangan_pelapor": "Butuh percepatan perluasan jaringan perumahan karna unit yg sudah terbangun udh 32 unit dari jumlah total 50 unit\\nmohon di sampaikan pada bagian terkait nya bapak/ibu PLN terhormat, karna kami juga udh di desak sama pihak konsumen perumahan buat di masukan meteran karna rumah ingin di tempati tapi kwh listrik belum masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020103119",
                    "waktu_lapor": "01/02/2023 11:18:51",
                    "waktu_response": "01/02/2023 11:31:03",
                    "waktu_recovery": "01/02/2023 11:46:14",
                    "durasi_response_time": 732,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAHRUDIN",
                    "alamat_pelapor": "KP CIAKAR No.0 RT.1 RW.7 PASIR GAOK",
                    "no_telp_pelapor": "6285781254627",
                    "keterangan_pelapor": "pembelian token 100.000, transaksi gagal tetapi dana iconpay sudah terpotong dan tidak direfund terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020103123",
                    "waktu_lapor": "01/02/2023 11:19:15",
                    "waktu_response": "01/02/2023 11:27:06",
                    "waktu_recovery": "01/02/2023 15:49:37",
                    "durasi_response_time": 471,
                    "durasi_recovery_time": 15751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020103124",
                    "waktu_lapor": "01/02/2023 11:19:16",
                    "waktu_response": "01/02/2023 11:21:16",
                    "waktu_recovery": "01/02/2023 12:00:35",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 2359,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUNUNG",
                    "alamat_pelapor": "GANG PEMUDA 2 KP SUKARAJA KAUM     RT-2 / RW-8 NO 27 KEL. SUKARAJA KEC. SUKARAJA KAB BOGOR ACUAN : DEKAT TOKO KELONTONG ABANG AMIN DAN TOKO BONEKA ",
                    "no_telp_pelapor": "089654031812",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN (PTL PADAM)\\nPELANGGAN DENGAN NO METER 32014867553 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN KETERANGAN KWH MELEBIHI BATAS MAKSIMUM. NAMUN PADA P2APST BELUM ADA PEMBELIAN TOKEN UNTUK BULAN FEB 23 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103127",
                    "waktu_lapor": "01/02/2023 11:19:24",
                    "waktu_response": "01/02/2023 11:20:58",
                    "waktu_recovery": "01/02/2023 11:46:35",
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 1537,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "RUSUN PULO JAHE BLOK D 1 NO. 4 RT 13 / 14 JL RAWA BUNTU KEL JATINEGARA KEC CAKUNG JAKTIM ",
                    "no_telp_pelapor": "081218818797",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN TIDAK BISA BELI TOKEN SEBESAR RP. 500.000 UNTUK ID METER 14289801608 DENGAN KETERANGAN NO METER SALAH. DI AP2T DAN P2APST TIDAK ADA PERUBAHAN ID METER. SISA : 108.04 KWH  . MOHON AGAR DIKONFIRMASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103128",
                    "waktu_lapor": "01/02/2023 11:19:38",
                    "waktu_response": "01/02/2023 11:35:02",
                    "waktu_recovery": "01/02/2023 13:45:52",
                    "durasi_response_time": 924,
                    "durasi_recovery_time": 7850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jerri mulan",
                    "alamat_pelapor": "Jl. Asem Raya No.47 B",
                    "no_telp_pelapor": "6285893394738",
                    "keterangan_pelapor": "meteran hidup \\ntapi lampu mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5123020100602",
                    "waktu_lapor": "01/02/2023 11:19:54",
                    "waktu_response": "01/02/2023 11:22:43",
                    "waktu_recovery": "01/02/2023 11:49:09",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 1586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVA ",
                    "alamat_pelapor": "PR BUMI MELUR PERMAI BLOK B NO 1 GG TERATAI RT 5 RW 4 KEL SIDOMULYO BARAT KEC TAMPAN KOTA PEKANBARU",
                    "no_telp_pelapor": "081394261335",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 11 KWH, BELUM ADA PEMBAHARUAN APP OLEH PETUGAS, KODE TOKEN :  ( 3968 5206 7699 0082 1598 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5323020100369",
                    "waktu_lapor": "01/02/2023 11:19:47",
                    "waktu_response": "01/02/2023 12:20:03",
                    "waktu_recovery": "01/02/2023 12:55:35",
                    "durasi_response_time": 3616,
                    "durasi_recovery_time": 2132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALVIN",
                    "alamat_pelapor": "JL BASOKA III DN GUNUNG TOGEL NO.- RT 23 RW 04 KEL BASOKA KEC TUBARU KAB SUMENEP // DKT MASJID ",
                    "no_telp_pelapor": "087746989798",
                    "keterangan_pelapor": "\\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM 12.91 KWH  /  32110506402\\nNO TOKEN 46082550378723595199 / UPDATE LAPORAN (CC.14.FEBRIA)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020103130",
                    "waktu_lapor": "01/02/2023 11:19:49",
                    "waktu_response": "01/02/2023 11:22:54",
                    "waktu_recovery": "01/02/2023 14:26:52",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 11038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aas",
                    "alamat_pelapor": "Suka Merindu",
                    "no_telp_pelapor": "6282289361136",
                    "keterangan_pelapor": "Token kami bermasalah pada saat mengisi token selalu gagal dari semalam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020103134",
                    "waktu_lapor": "01/02/2023 11:20:47",
                    "waktu_response": "01/02/2023 11:36:22",
                    "waktu_recovery": "01/02/2023 11:55:37",
                    "durasi_response_time": 935,
                    "durasi_recovery_time": 1155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROTUA ",
                    "alamat_pelapor": "JALAN BUNGA KANTIL 18 NO.4 PASAR 7 PADANG BULAN ,SEMPAKATA, MEDAN SELAYANG & DEPAN MASJID NURUL MUKIM PASAR 7",
                    "no_telp_pelapor": "081373518449",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK BULAN FEBRUARI 2023 = 36.919, ANGKA STAND YANG DIBERIKAN PELANGGAN TGL 01/02/2023  = 36.834. (REK BELUM DILUNASI). SETEMPAT DI HUNI, RUMAH BERPAGAR DAN MEMILIKI PAPAN METERAN, KWH DAPAT DIJANGKAU DAN PELANGGAN TIDAK MENGETAHUI KEDATANGAN PETUGAS CATAT METER. ",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5323020100373",
                    "waktu_lapor": "01/02/2023 11:20:53",
                    "waktu_response": "01/02/2023 11:33:07",
                    "waktu_recovery": "01/02/2023 11:37:52",
                    "durasi_response_time": 734,
                    "durasi_recovery_time": 285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADE SUDIRTA",
                    "alamat_pelapor": "JL MEKAR SARI (UTARA WARUNG BABI GULING RAH ) NO 15 KEL  BENOA KEC KUTA SELATAN KAB BADUNG  LOKASI TOKO BUDI  RAHAYU ",
                    "no_telp_pelapor": "6281547400820",
                    "keterangan_pelapor": "BELUM KONVERSI PEMBELIAN TOKEN DIKANTOR PLN NOMINAL 50.000 PADA SAAT PENGAJUAN PD SEDANGKAN DILOKASI PD SUDAH TEREALISASI DENGAN NO METER 14450427118 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103141",
                    "waktu_lapor": "01/02/2023 11:21:13",
                    "waktu_response": "01/02/2023 11:22:39",
                    "waktu_recovery": "01/02/2023 11:26:27",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103144",
                    "waktu_lapor": "01/02/2023 11:21:34",
                    "waktu_response": "01/02/2023 11:23:27",
                    "waktu_recovery": "01/02/2023 11:29:19",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 352,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Paulus Sarwoto",
                    "alamat_pelapor": "Randugowang RT 1 RW 15",
                    "no_telp_pelapor": "6282323682220",
                    "keterangan_pelapor": "Ada petugas mengaku dari PLN tapi tanpa surat tugas katanya akan mekakukan pendataan dgn memfoto meteran. Apakah benar?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020103147",
                    "waktu_lapor": "01/02/2023 11:22:02",
                    "waktu_response": "01/02/2023 11:22:49",
                    "waktu_recovery": "01/02/2023 11:49:03",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 1574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fachrul Rozi",
                    "alamat_pelapor": "Jl. Pertamina Gas",
                    "no_telp_pelapor": "6282208222693",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103149",
                    "waktu_lapor": "01/02/2023 11:22:12",
                    "waktu_response": "01/02/2023 11:43:01",
                    "waktu_recovery": "01/02/2023 17:51:38",
                    "durasi_response_time": 1249,
                    "durasi_recovery_time": 22117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Jl. Raya Pemda Tigaraksa Kav AN 34 No 6 RT 05 RW 03 Kel Kadu Agung Kec Tigaraksa Kab Tangerang Banten",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020103154",
                    "waktu_lapor": "01/02/2023 11:22:52",
                    "waktu_response": "01/02/2023 12:53:43",
                    "waktu_recovery": "01/02/2023 13:28:15",
                    "durasi_response_time": 5451,
                    "durasi_recovery_time": 2072,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM",
                    "alamat_pelapor": " LANTIK TIMUR KAC GALIS JL.EDDAMAN LANTIK TIMUR DUSUN RT 00/RW00 LANTEK TIMUR KAC. GALIS KOTA BANGAKALAN JAWA TIMUR",
                    "no_telp_pelapor": "085330583512",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN   (PTL HAMPIR PADAM ) SISA 435 KWH",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020103165",
                    "waktu_lapor": "01/02/2023 11:23:37",
                    "waktu_response": "01/02/2023 11:25:27",
                    "waktu_recovery": "01/02/2023 13:26:46",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 7279,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD HADI",
                    "alamat_pelapor": "Jl.pinang raya.gang pinang dalem.rt 01 rw014 No 45",
                    "no_telp_pelapor": "6285920033312",
                    "keterangan_pelapor": "ga bisa isi pulsa udah di kct berulang kali tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103167",
                    "waktu_lapor": "01/02/2023 11:24:04",
                    "waktu_response": "01/02/2023 12:06:33",
                    "waktu_recovery": "01/02/2023 14:40:43",
                    "durasi_response_time": 2549,
                    "durasi_recovery_time": 9250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ILO",
                    "alamat_pelapor": "JL JL. POROS LOMBE NO.10, WALIKO, GU, KAB. BUTON TENGAH, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082230228177",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN MENGAJUKAN PROSES PB R1T 900 VA MELALUI PLN MOBILE. SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BLM ADA PEMASANGAN NAMUN PADA AP2T TERTERA PENANGGUHAN RESTITUSI TUNAI. PELANGGAN MENGINFORMASIKAN TDK MENGAJUKAN PERMOHONAN PEMBATALAN DAN TETAP INGIN DIPASANG.",
                    "media": "Email",
                    "nama_ulp": "ULP MAWASANGKA"
                },
                {
                    "no_laporan": "K5423020103169",
                    "waktu_lapor": "01/02/2023 11:24:31",
                    "waktu_response": "01/02/2023 11:33:01",
                    "waktu_recovery": "01/02/2023 14:18:53",
                    "durasi_response_time": 510,
                    "durasi_recovery_time": 9952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AZIZAH ",
                    "alamat_pelapor": "KK DAMAILESTARI BLOK C 8 NO 4 KEL CIANTRA KEC CIKARANG SELATAN BEKASI ",
                    "no_telp_pelapor": "02189900476",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101504, MOHON TINDAK LANJUT DAN PENYELSAIAN  PELANGGAN DENGAN NO METER14339371255   TIDAK DAPAT MELAKUKAN PEMBELIAN PULSA TOKEN PADA DATA P2APST TERTERA BLOKING PEMBELIAN NAMUN PADA DATA AP2T TIDAK TERTERA KETERANGAN BLOKING ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103176",
                    "waktu_lapor": "01/02/2023 11:24:57",
                    "waktu_response": "01/02/2023 19:36:52",
                    "waktu_recovery": "01/02/2023 22:38:21",
                    "durasi_response_time": 29515,
                    "durasi_recovery_time": 10889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BENI",
                    "alamat_pelapor": "JL SUNGAI BERTAM RT 02 NO., SUNGAI BERTAM, JAMBI LUAR KOTA, KAB. MUARO JAMBI, JAMBI",
                    "no_telp_pelapor": "081282402007",
                    "keterangan_pelapor": "TGL 27/12/22 TELAH DILAKUKAN PEMBAYARAN PROSES PD (S2T/1.300 VA -S2/6.600 VA) DENGAN NO REGISTER 1431055038380 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SETEMPAT AKAN SEGERA DIRESMIKAN. SEGERA LAPORAN INI MENGACU PADA NO LAPOR SEBELUMNYA K5423012703565. 16:12 01/02/2023 PELANGGAN MELAPOR KEMBALI. (CC.53.EMIL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5423020103180",
                    "waktu_lapor": "01/02/2023 11:25:32",
                    "waktu_response": "01/02/2023 11:27:16",
                    "waktu_recovery": "01/02/2023 12:01:28",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 2052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UDIN ",
                    "alamat_pelapor": "JL - KP PASIRKAKAPA NO - RT-4 / RW-4 KEL PASIR LAJA KEC SUKARAJA KAB BOGOR ",
                    "no_telp_pelapor": "089635930922",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA P2APST TERTERA BLOKING TOKEN, NAMUN TIDAK TERDAPAT NO REGISTRASINYA  DENGAN NO METER : 32012410505 SISA 1.7 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103181",
                    "waktu_lapor": "01/02/2023 11:25:33",
                    "waktu_response": "01/02/2023 14:06:52",
                    "waktu_recovery": "01/02/2023 14:20:25",
                    "durasi_response_time": 9679,
                    "durasi_recovery_time": 813,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Wachid",
                    "alamat_pelapor": "Jalan Welahan No.30 Mayonglor",
                    "no_telp_pelapor": "6285290012691",
                    "keterangan_pelapor": "Mohon tindak lanjut atas permohonan naik daya ke 7700 VA administrasi telah lunas tg 31 Januari 2023. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020103189",
                    "waktu_lapor": "01/02/2023 11:26:26",
                    "waktu_response": "01/02/2023 11:38:46",
                    "waktu_recovery": "01/02/2023 11:41:22",
                    "durasi_response_time": 740,
                    "durasi_recovery_time": 156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kris bahtera",
                    "alamat_pelapor": "JL DEPAN POSAL KEC.KENATANG No.0 RT.6 RW.3 TEMU",
                    "no_telp_pelapor": "6287887857700",
                    "keterangan_pelapor": "kwh meter belum disegel,mohon segera disegel",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA TIMUR"
                },
                {
                    "no_laporan": "K5423020103191",
                    "waktu_lapor": "01/02/2023 11:26:34",
                    "waktu_response": "01/02/2023 11:26:56",
                    "waktu_recovery": "01/02/2023 11:29:15",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elsa",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103193",
                    "waktu_lapor": "01/02/2023 11:26:41",
                    "waktu_response": "01/02/2023 11:47:35",
                    "waktu_recovery": "01/02/2023 15:59:27",
                    "durasi_response_time": 1254,
                    "durasi_recovery_time": 15112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL. RAJA EYATO  KEL MOLOSIPAT W KEC KOTA BARAT KOTA GORONTALO (BELAKAN RM)",
                    "no_telp_pelapor": "085240508190",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 26/01/23 PELANGGAN MENGAJUKAN PROSES BERHENTI BERLANGGANAN SELAMANYA KE APL SETEMPAT (PERSYARATAN SUDAH DILENGKAPI),SESUAI INFO PELANGGAN DIINFORMASIKAN OLEH PETUGAS TGL 30/01/23 AKAN DITINDAKLANJUT, NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT OLEH PETUGAS.  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TELAGA"
                },
                {
                    "no_laporan": "K5423020103194",
                    "waktu_lapor": "01/02/2023 11:26:53",
                    "waktu_response": "01/02/2023 11:51:24",
                    "waktu_recovery": "01/02/2023 14:51:45",
                    "durasi_response_time": 1471,
                    "durasi_recovery_time": 10821,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDI SUDARSONO",
                    "alamat_pelapor": "JL. TALANG KERAMAT RT. 16 RW 03 KELURAHAN TALANG KERAMAT, KECAMATAN TALANG KELAPA, KABUPATEN BANYUASIN.",
                    "no_telp_pelapor": "0818612700",
                    "keterangan_pelapor": "MOHON PERIKSA APP, PIRINGAN KWH DAN ANGKA COUNTER APP\\nTIDAK BEROPERASI SEJAK TIDAK MENGETAHUI. PTL TIDAK PADAM.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020103196",
                    "waktu_lapor": "01/02/2023 11:26:57",
                    "waktu_response": "01/02/2023 11:34:55",
                    "waktu_recovery": "01/02/2023 11:43:30",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanang Irwansyah",
                    "alamat_pelapor": "JL Jl.BATU SULI VI RT. RW. No. No.0 RT. RW.",
                    "no_telp_pelapor": "6285247300328",
                    "keterangan_pelapor": "Pengantin Kwh meter\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020103198",
                    "waktu_lapor": "01/02/2023 11:27:13",
                    "waktu_response": "01/02/2023 11:28:08",
                    "waktu_recovery": "01/02/2023 11:48:04",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 1196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suhartono",
                    "alamat_pelapor": "DN SLEMAN No.",
                    "no_telp_pelapor": "6283848665584",
                    "keterangan_pelapor": "mau masukan kode token listrik kak. tapi gagal terus mohon bantuannya kak terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020103199",
                    "waktu_lapor": "01/02/2023 11:27:17",
                    "waktu_response": "01/02/2023 12:00:51",
                    "waktu_recovery": "01/02/2023 12:51:29",
                    "durasi_response_time": 2014,
                    "durasi_recovery_time": 3038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAWAN DARMAWAN",
                    "alamat_pelapor": "KP NAROGONG No. RT.7 RW.2",
                    "no_telp_pelapor": "6287873894848",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,slalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5223020100719",
                    "waktu_lapor": "01/02/2023 11:28:19",
                    "waktu_response": "01/02/2023 16:19:18",
                    "waktu_recovery": "01/02/2023 16:25:22",
                    "durasi_response_time": 17459,
                    "durasi_recovery_time": 364,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "JL PROJO SUMARTO 2 NO 0 RT 2 RW 3 DN KAJEN KEL PESAYANGAN KEC TALANG KAB TEGAL // LOKASI RUKO MIE AYAM BAKSO LARE BONTOT ",
                    "no_telp_pelapor": "085786452884",
                    "keterangan_pelapor": "MOHON DILAKUKAN PENGECEKAAN APP TOKEN BERKURANG TERLALU SEDIKIT SISA TOKEN 53.35 KWH PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SLAWI"
                },
                {
                    "no_laporan": "K5423020103208",
                    "waktu_lapor": "01/02/2023 11:28:23",
                    "waktu_response": "01/02/2023 11:31:14",
                    "waktu_recovery": "01/02/2023 11:35:37",
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syaiful anwar",
                    "alamat_pelapor": "DS LUBUK PALAS No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282246904653",
                    "keterangan_pelapor": "mau menanyakan listrik saya mau d beli token tidak bisa. karena sudah melebihi batas. kwh. kira2 kapan baru bisa di beli token lagi ya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020103214",
                    "waktu_lapor": "01/02/2023 11:29:49",
                    "waktu_response": "01/02/2023 11:32:04",
                    "waktu_recovery": "01/02/2023 13:24:53",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 6769,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hasan",
                    "alamat_pelapor": "JL PD RANJI No.0 RT.1 RW.1 PD RANJI",
                    "no_telp_pelapor": "6285695215526",
                    "keterangan_pelapor": "tidak bisa di isi token.\\nini laporan ke tiga. belum ada sms/tlp atopun tehnisi datang !!!",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103219",
                    "waktu_lapor": "01/02/2023 11:30:43",
                    "waktu_response": "01/02/2023 11:34:28",
                    "waktu_recovery": "01/02/2023 11:43:59",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 571,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU  OKTA  ",
                    "alamat_pelapor": "KOMPLEK GRREN VILAGE  JL WADAS 4  NO.11  RT.6 RE.04  KEL.PONDOK GEDE  KEC JATI CEMPAKA ",
                    "no_telp_pelapor": "08121473239",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 97.92 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103221",
                    "waktu_lapor": "01/02/2023 11:30:46",
                    "waktu_response": "01/02/2023 11:33:48",
                    "waktu_recovery": "01/02/2023 13:00:37",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 5209,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yovan Bahtiar",
                    "alamat_pelapor": "DS SUNGAI SELAN PANGKALPIN",
                    "no_telp_pelapor": "6282181449510",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020103225",
                    "waktu_lapor": "01/02/2023 11:30:57",
                    "waktu_response": "01/02/2023 11:32:07",
                    "waktu_recovery": "01/02/2023 13:35:26",
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 7399,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagus",
                    "alamat_pelapor": "Jl. Raya Singosari ",
                    "no_telp_pelapor": "6282131347553",
                    "keterangan_pelapor": "Token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5323020100383",
                    "waktu_lapor": "01/02/2023 11:31:02",
                    "waktu_response": "01/02/2023 11:34:29",
                    "waktu_recovery": "01/02/2023 13:22:59",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 6510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DULAH",
                    "alamat_pelapor": "JL SILIWANGI RAYA  RT-2  RW-2 NO 0 KEL PONDOK BENDA KEC PAMULANG KOTA TANSEL :: LOK DI RUKO SAMPINGG GG KESADARAN",
                    "no_telp_pelapor": "6285724989917",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT STROOM SETELAH UPDATE VKRN 43, NO METER 32023475711 , 61372984130311961038, 63902273637671016536, PTL MENYALA, SISA 18.50 KWH CC.52.ADIS",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103228",
                    "waktu_lapor": "01/02/2023 11:31:25",
                    "waktu_response": "01/02/2023 11:46:32",
                    "waktu_recovery": "01/02/2023 11:50:09",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 217,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhori Muslim",
                    "alamat_pelapor": "PR KEBUNAGUNG No. 0 RT.002 RW.01 KEBUNAGUNG",
                    "no_telp_pelapor": "6282334122124",
                    "keterangan_pelapor": "Saya memasukkan token, selalu gagal. Sudah dicek berkali2. Tetep ga bisa.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5123020100634",
                    "waktu_lapor": "01/02/2023 11:31:39",
                    "waktu_response": "01/02/2023 11:42:31",
                    "waktu_recovery": "01/02/2023 11:48:58",
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI / BP SIGO",
                    "alamat_pelapor": "JL CENDRAWASIH NO.38. RT 0 RW 0. KEL PANCURAN DEWA. KEC SIBOLGA SAMBAS. KOTA SIBOLGA. ANCER2 DEKAT SIMPANG LIMA",
                    "no_telp_pelapor": "081361242188",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER ADA GANGGUAN SEJAK TANGGAL 23/01/2023 MENDAPAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PENGGANTIAN APP KEMBALI, KONDISI RUMAH (DIHUNI). PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5423020103233",
                    "waktu_lapor": "01/02/2023 11:31:48",
                    "waktu_response": "01/02/2023 11:38:15",
                    "waktu_recovery": "01/02/2023 12:07:09",
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 1734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lintang Karunia Putri",
                    "alamat_pelapor": "JL BOTENG No. RT.01 RW.04 MENGANTI",
                    "no_telp_pelapor": "6281235430678",
                    "keterangan_pelapor": "sy minta tolong pihak PLN dateng untuk cek kelistrikan dirumah sy karena biaya listrik beberapa bulan sudag tidak masuk akal dari pemakaian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020103234",
                    "waktu_lapor": "01/02/2023 11:31:50",
                    "waktu_response": "01/02/2023 12:35:16",
                    "waktu_recovery": "01/02/2023 14:59:22",
                    "durasi_response_time": 3806,
                    "durasi_recovery_time": 8646,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIZKI",
                    "alamat_pelapor": "JL DS. PAJAR BULAN KEC PAJAR BULAN, KAB. LAHAT, SUMATERA SELATAN",
                    "no_telp_pelapor": "081282797492",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN RESTITUSI PROSES PB (R1MT/ 900 VA) DENGAN NO AGENDA 147209912301281891 DAN NO REG 1472012032067 DIKARENAKAN ALAMAT PENYAMBUNGAN TIDAK SESUAI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020103245",
                    "waktu_lapor": "01/02/2023 11:33:11",
                    "waktu_response": "01/02/2023 11:39:19",
                    "waktu_recovery": "01/02/2023 12:37:39",
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 3500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIVENSKI ATWINDA DIFA/ moms_fa",
                    "alamat_pelapor": "JL RAYA BYPASS JUANDA NO 6 (SEBRANG POM BENSIN SEDATI GEDE/SAMPING COFFE PASSMOOD)",
                    "no_telp_pelapor": "081515580713",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGANAN SELAMANYA DAYA (B1T/5500 VA) DIKARENAKAN PINDAH LOKASI USAHA DENGAN NO. KTP PEMILIK 3515130202910006 AN. AGUS CAHYONO DAN NO. KTP DIBERI KUASA 3502035405920002 AN. RIVENSKI ATWINDA DIFA PEMOHON MENGAKU SEBAGAI (DIBERI KUASA).",
                    "media": "Instagram",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020103247",
                    "waktu_lapor": "01/02/2023 11:33:17",
                    "waktu_response": "01/02/2023 11:37:50",
                    "waktu_recovery": "01/02/2023 11:45:44",
                    "durasi_response_time": 273,
                    "durasi_recovery_time": 474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sugih",
                    "alamat_pelapor": "dewi sartika no 36-38 sekolah rehoboth ",
                    "no_telp_pelapor": "628164863007",
                    "keterangan_pelapor": "tiang pln sudah patah karena terjepit pohon dan berkarat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020103248",
                    "waktu_lapor": "01/02/2023 11:33:22",
                    "waktu_response": "01/02/2023 13:38:46",
                    "waktu_recovery": "01/02/2023 14:24:26",
                    "durasi_response_time": 7524,
                    "durasi_recovery_time": 2740,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Budi Prasetya",
                    "alamat_pelapor": "JL BAUT LK.II T.600",
                    "no_telp_pelapor": "6285277855899",
                    "keterangan_pelapor": "Gagal isi token, sudah dicoba berulang-ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020103251",
                    "waktu_lapor": "01/02/2023 11:34:04",
                    "waktu_response": "01/02/2023 12:36:15",
                    "waktu_recovery": "01/02/2023 13:43:22",
                    "durasi_response_time": 3731,
                    "durasi_recovery_time": 4027,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EVAN",
                    "alamat_pelapor": "JALAN PENDIDIKAN, KELURAHAN TEGAL REJO, KECAMATAN MEDAN PERJUANGAN",
                    "no_telp_pelapor": "082277742727",
                    "keterangan_pelapor": "TGL 31-01-2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEBRUARI 2023 TELAH DILUNASI MELALUI BANK BSI PTL MINTA SEGERA DISAMBUNG. TERKAIT K5423020102677",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020103254",
                    "waktu_lapor": "01/02/2023 11:34:22",
                    "waktu_response": "01/02/2023 12:46:22",
                    "waktu_recovery": "01/02/2023 21:54:29",
                    "durasi_response_time": 4320,
                    "durasi_recovery_time": 32887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jemmy",
                    "alamat_pelapor": "Jl. Kyai Sepuh No.92e",
                    "no_telp_pelapor": "6281266702929",
                    "keterangan_pelapor": "tidak bisa top up token listrik prabayar.\\nketerangan: total kwh melebihi batas maximal.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020103257",
                    "waktu_lapor": "01/02/2023 11:34:54",
                    "waktu_response": "01/02/2023 11:37:49",
                    "waktu_recovery": "01/02/2023 11:49:39",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIRIN ERNA WATI",
                    "alamat_pelapor": "JL CAKALANG I No.321 RT.5 RW.6 POLOWIJEN",
                    "no_telp_pelapor": "6281234328784",
                    "keterangan_pelapor": "Gagal mengisi token…. Bagaimana caranya\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103260",
                    "waktu_lapor": "01/02/2023 11:35:12",
                    "waktu_response": "01/02/2023 17:53:15",
                    "waktu_recovery": "01/02/2023 18:17:14",
                    "durasi_response_time": 22683,
                    "durasi_recovery_time": 1439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "panitia alam kubur",
                    "alamat_pelapor": "Jl. Bakti Kelurahan No.58",
                    "no_telp_pelapor": "6283145553862",
                    "keterangan_pelapor": "22 1129 8047 3. cb rusak sering bikin mati lampu padahal tidak ada pemakaian listrik berlebih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020103261",
                    "waktu_lapor": "01/02/2023 11:35:12",
                    "waktu_response": "01/02/2023 11:36:54",
                    "waktu_recovery": "01/02/2023 14:01:27",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 8673,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NISYA ",
                    "alamat_pelapor": "JL JL. KP. BUARAN NO.14, SERUA, CIPUTAT, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "08977060575",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL BAYAR 16/01/2023 PENGAJUAN PROSES PB (R1MT / 900 VA), DENGAN NO REG 5436012259206 DAN NO AGENDA 543609912301162571. TGL 17/01/2023 PETUGAS DATANG A/N BP ANDRE MENGINFOKAN BAHWA TIDAK DAPAT DILAKUKAN REALISASI PENYAMBUNGAN DIKARNAKAN SEBELUMNYA PERNAH TERPASANG APP. TGL 20/01/2023 YBS DATANG KE AREA PLN DAN DI INFOKAN PETUGAS BAHWA NANTINYA AKAN ADA PETUGAS YANG DATANG KE LOKASI, TGL 20/01/2023 DATANG PETUGAS ATAS NAMA BP BAYU FIRMANSYAH MENGINFOKAN BAHWA DENDA YANG HARUS DILAKUKAN PEMBAYARAN NOMINAL RP. 300.000 (SUDAH DI BAYARKAN KE REK YBS ATAS NAMA BAYU FIRMANSYAH DENGAN NO REK 1276726451). TGL 24/01/2023 BP BAYU MEMBERIKAN BUKTI BAYAR DENGAN NO REG 5436019009557 NAMUN TIDAK SESUAI DENGAN YANG YBS BAYARKAN, DAN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN KEMBALI DILOKASI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103267",
                    "waktu_lapor": "01/02/2023 11:35:42",
                    "waktu_response": "01/02/2023 11:45:08",
                    "waktu_recovery": "01/02/2023 12:49:48",
                    "durasi_response_time": 566,
                    "durasi_recovery_time": 3880,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM BADRI ",
                    "alamat_pelapor": "JL SYAIDAN PR PURI AGUNG LESTARI PRIMA BLOK C NO.19 RT-1 / RW-11 KEL TANAH BARU KEC BEJI KOTA DEPOK, SAMPING LAP GABAN ",
                    "no_telp_pelapor": "081317869414",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK DAPAT MELAKUKAN PEMBAYARAN TD DENGAN NO REG 5474015116212. PADA DATA AP2T PERMOHONAN BELUM DISAHKAN MANAGER.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020103268",
                    "waktu_lapor": "01/02/2023 11:35:49",
                    "waktu_response": "01/02/2023 11:37:14",
                    "waktu_recovery": "01/02/2023 11:43:09",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAINAL ARIFIN",
                    "alamat_pelapor": "JL BEDAK PASAR BARENG LANTAI DASAR JL. TERU No.",
                    "no_telp_pelapor": "6281234333652",
                    "keterangan_pelapor": "Saya tidak bisa beli token dimanapun. Kenapa\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103272",
                    "waktu_lapor": "01/02/2023 11:36:08",
                    "waktu_response": "01/02/2023 11:49:34",
                    "waktu_recovery": "01/02/2023 12:26:33",
                    "durasi_response_time": 806,
                    "durasi_recovery_time": 2219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAFIZ / hafiz_arrafi_",
                    "alamat_pelapor": "KAMPUNG MERDEKA DSN. KEDUNGMALING III RT. 019 RW. 008 DS. KEDUNGMALING KEC. SOOKO KAB. MOJOKERTO (DEPAN TOKO LOUHAN ELEKTRONIK)",
                    "no_telp_pelapor": "081249265164",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH  9070,44.",
                    "media": "Instagram",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020103276",
                    "waktu_lapor": "01/02/2023 11:36:50",
                    "waktu_response": "01/02/2023 12:15:49",
                    "waktu_recovery": "01/02/2023 12:28:03",
                    "durasi_response_time": 2339,
                    "durasi_recovery_time": 734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "i gede sudarsana",
                    "alamat_pelapor": "DN BR.WANGSIAN No. WISMA KERT",
                    "no_telp_pelapor": "6287862304506",
                    "keterangan_pelapor": "meteran bermasalah tidak bisa memasukan token pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5423020103278",
                    "waktu_lapor": "01/02/2023 11:36:56",
                    "waktu_response": "01/02/2023 11:37:31",
                    "waktu_recovery": "01/02/2023 11:45:29",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDI SANTOSO",
                    "alamat_pelapor": "JL JL.TERUSAN DIENG NO.7A RT.4 RW.1 PISANG No.",
                    "no_telp_pelapor": "6281234332493",
                    "keterangan_pelapor": "kapan mau dipasang mcb dirumah saya\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103279",
                    "waktu_lapor": "01/02/2023 11:36:56",
                    "waktu_response": "01/02/2023 11:53:09",
                    "waktu_recovery": "01/02/2023 12:19:43",
                    "durasi_response_time": 973,
                    "durasi_recovery_time": 1594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irving",
                    "alamat_pelapor": "Blok F no. 8",
                    "no_telp_pelapor": "6282122984054",
                    "keterangan_pelapor": "biaya kWh meter melonjak, ada kecurigaan tidak beres kWh meter nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103283",
                    "waktu_lapor": "01/02/2023 11:37:15",
                    "waktu_response": "01/02/2023 12:04:59",
                    "waktu_recovery": "01/02/2023 12:28:11",
                    "durasi_response_time": 1664,
                    "durasi_recovery_time": 1392,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUDA",
                    "alamat_pelapor": "Jl. Laksamana R.E.Martadinata gg melati no23",
                    "no_telp_pelapor": "628994240901",
                    "keterangan_pelapor": "tagihan saya naik padahal tidak ada penambahan pemakaian eloektronik malahan berkurang elekteoniknya, rata2 3 bulan trakhi hanya 2600000, tp bulan ini sampai 326000 tolong di cek kembali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020103284",
                    "waktu_lapor": "01/02/2023 11:37:39",
                    "waktu_response": "01/02/2023 11:43:43",
                    "waktu_recovery": "01/02/2023 11:50:18",
                    "durasi_response_time": 364,
                    "durasi_recovery_time": 395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARITA ",
                    "alamat_pelapor": "JL RAYA JT BENING RT-4 / RW-3 NO 22 E KEL PONDOK GEDE KEC JATI BENING KOTA BEKASI JAWA BARAT ( SETEMPAT ALMIRA SALO MUSLIMAH JATI BENING ",
                    "no_telp_pelapor": "081213146044",
                    "keterangan_pelapor": "TGL 31/01/23  PELANGGAN MELAKUKAN TRANSAKSI PEMBELIAN TOKEN DENGAN ID METER ( 14259743913 )SEBESAR RP 1.000.000,-  ( 5954 7318 8846 4082 6830 ) DAN SAAT DIINPUT KE APP PRABAYAR TERTERA PERIKSA. TGL 01/02/23 PERGANTIAN APP DIKARENAKAN APP TERTERA PERIKSA DENGAN ID METER BARU ( 56226156356 ). PELANGGAN MENGINGINKAN DILAKUKAN KONVERSI TOKEN KE ID METER BARU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103289",
                    "waktu_lapor": "01/02/2023 11:37:55",
                    "waktu_response": "01/02/2023 11:43:47",
                    "waktu_recovery": "01/02/2023 11:50:57",
                    "durasi_response_time": 352,
                    "durasi_recovery_time": 430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUPRIYO",
                    "alamat_pelapor": "JL JL. BOROBUDUR, PS. BLIMBING 3 / LOS III No.",
                    "no_telp_pelapor": "6281234330510",
                    "keterangan_pelapor": "Mohon informasi untuk tambah daya diskon\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103290",
                    "waktu_lapor": "01/02/2023 11:37:55",
                    "waktu_response": "01/02/2023 11:59:54",
                    "waktu_recovery": "01/02/2023 13:14:41",
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 4487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CHINTIA WINDA ",
                    "alamat_pelapor": "JALAN HAJI MUCHTAR RAYA KEJAKSAAN 1 NO. 1 RT 03/06 KREO LARANGAN KOTA TANGERANG (SEBRANG SMP 245) BISA DIHUBUNGI NOMOR ITU",
                    "no_telp_pelapor": "0816818069",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 01/02/23 SEBESAR RP. 20.000,- DENGAN NO. TOKEN 10455520289775054394. SISA TOKEN 136,11KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5123020100646",
                    "waktu_lapor": "01/02/2023 11:38:01",
                    "waktu_response": "01/02/2023 11:46:29",
                    "waktu_recovery": "01/02/2023 11:53:59",
                    "durasi_response_time": 508,
                    "durasi_recovery_time": 450,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IMA",
                    "alamat_pelapor": "PR OMAH KWENI BLOK A 23 KEL ANGGASWANGI KEC SUKODONO KAB SIDOARJO\\n",
                    "no_telp_pelapor": "03199643972",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH SR , DIKARENAKAN RENOVASI \\nNIK PELANGGAN 3515144305820001",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020103294",
                    "waktu_lapor": "01/02/2023 11:38:54",
                    "waktu_response": "01/02/2023 12:24:10",
                    "waktu_recovery": "01/02/2023 12:32:23",
                    "durasi_response_time": 2716,
                    "durasi_recovery_time": 493,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anisa fitri",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6281331966912",
                    "keterangan_pelapor": "halo kak berusan sy mengisi token sebesar 100 ribu. sudah masuk dan ada notifikasi berhasil di aplikasi. tapi setelah itu tdk sengaja terpencet tombol “token sudah digunakan” dan hasilnya berubah jadi “peringatan token akan habis”. tapi saya cek di meterannya nominalnya sudah benar, tidak berkurang. apakah berpengaruh karena ketidak sengajaan saya menekan tombol tersebut kk? mohon infonya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020103300",
                    "waktu_lapor": "01/02/2023 11:39:19",
                    "waktu_response": "01/02/2023 11:53:52",
                    "waktu_recovery": "01/02/2023 12:00:43",
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAHLIAN",
                    "alamat_pelapor": "JL .P.BAKUNG DSN.I No.0",
                    "no_telp_pelapor": "6285277911707",
                    "keterangan_pelapor": "kabel sr terlalu rendah/kendor takut di pegang anak anak mohon perbaiki..karena banyak anak sekolah..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020103302",
                    "waktu_lapor": "01/02/2023 11:39:21",
                    "waktu_response": "01/02/2023 11:44:45",
                    "waktu_recovery": "01/02/2023 11:46:29",
                    "durasi_response_time": 324,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mubarok Yahya",
                    "alamat_pelapor": "KP JUNGJANG 2 No.0 RT.001 RW.06 A WINANGUN",
                    "no_telp_pelapor": "6289637310400",
                    "keterangan_pelapor": "Jumlah KWh yang tertera di struk pembayaran dengan real di KWh kok beda jauh, mohon ditindak lanjuti \\ndi struk pembayaran  8720 - 9042\\ndi real KWh. 5228",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020103306",
                    "waktu_lapor": "01/02/2023 11:39:57",
                    "waktu_response": "01/02/2023 13:52:45",
                    "waktu_recovery": "01/02/2023 14:15:11",
                    "durasi_response_time": 7968,
                    "durasi_recovery_time": 1346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD AKIL ",
                    "alamat_pelapor": "KOS KOSAN JL SERUT DS TINGGEDE KEC MARAWOLA KAB  SIGI ( KAMAR NO 2 )",
                    "no_telp_pelapor": "081231389643",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 ( 47.95 KWH  ) NO TOKEN : 6237 4232 0393 1628 5481 \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5323020100397",
                    "waktu_lapor": "01/02/2023 11:40:28",
                    "waktu_response": "01/02/2023 12:17:03",
                    "waktu_recovery": "01/02/2023 15:24:23",
                    "durasi_response_time": 2195,
                    "durasi_recovery_time": 11240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL MAWAR NO 2 TUPAREV  RT 0 RW 0 KEL KEDAWUNG KEC KEDAWUNG KAB CIREBON ",
                    "no_telp_pelapor": "02318250577",
                    "keterangan_pelapor": "MOHON BANTU INFORMASI NO ID PEL AN UTIN MURDIATIN, PASKABAYAR DI ALAMAT JL MAWAR NO 2 TUPAREV  RT 0 RW 0 KEL KEDAWUNG KEC KEDAWUNG KAB CIREBON KARENA PELANGGAN TIDAK MENGETAHUI NO ID PEL NYA SEHINGGA SULIT MELAKUKAN PEMBAYARAN TAGLISNYA. MOHON KONFIRMSSI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020103315",
                    "waktu_lapor": "01/02/2023 11:41:04",
                    "waktu_response": "01/02/2023 12:59:25",
                    "waktu_recovery": "01/02/2023 15:24:36",
                    "durasi_response_time": 4701,
                    "durasi_recovery_time": 8711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dicky Saputra",
                    "alamat_pelapor": "XX BINCAU INDAH BLOK U NO.01 No.0 RT. RW.",
                    "no_telp_pelapor": "6281257707993",
                    "keterangan_pelapor": "Daya listrik naik turun, pembayaran membengkak tidak sesuai dengan penggunaan daya, mohon d cek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARTAPURA (UIW KALSELTENG)"
                },
                {
                    "no_laporan": "K5423020103321",
                    "waktu_lapor": "01/02/2023 11:41:34",
                    "waktu_response": "01/02/2023 13:21:13",
                    "waktu_recovery": "01/02/2023 16:18:48",
                    "durasi_response_time": 5979,
                    "durasi_recovery_time": 10655,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL CIMANUK 1 No.99 RT.10 RW.5 JL GEDANG",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar penambahan daya telah dimasukan ke ULP teluk segara akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatan nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020103326",
                    "waktu_lapor": "01/02/2023 11:42:12",
                    "waktu_response": "01/02/2023 11:55:34",
                    "waktu_recovery": "01/02/2023 11:57:15",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "putra",
                    "alamat_pelapor": "JL RAYA No.675 RT.001 RW.04 CMHI TGH",
                    "no_telp_pelapor": "6285710927570",
                    "keterangan_pelapor": "knp tdk bs proses tmbh daya ya ? keterangan ada piutang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020103329",
                    "waktu_lapor": "01/02/2023 11:42:39",
                    "waktu_response": "01/02/2023 12:42:29",
                    "waktu_recovery": "01/02/2023 13:33:23",
                    "durasi_response_time": 3590,
                    "durasi_recovery_time": 3054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DENDI",
                    "alamat_pelapor": "PR CITRA INDAH ROSEMARY BLOK BC 02 NO 11 KEL SINGAJAYA KEC JONGGOL KAB BOGOR. ACUAN LOKASI POS SEKURITU BELOK KANAN, RUMAH KE 5 DR UJUNG",
                    "no_telp_pelapor": "085311771979",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 17.19. PTL TIDAK PADAM. NO TOKEN 5289 0663 0878 7442 7801",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020103338",
                    "waktu_lapor": "01/02/2023 11:43:18",
                    "waktu_response": "01/02/2023 11:58:11",
                    "waktu_recovery": "01/02/2023 14:34:40",
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 9389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "merlin siregar",
                    "alamat_pelapor": "KP PAMAHAN No.0 RT.001 RW.04 SETIAMULYA",
                    "no_telp_pelapor": "6287747150601",
                    "keterangan_pelapor": "tidak bisa Isi ulang token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020103339",
                    "waktu_lapor": "01/02/2023 11:43:19",
                    "waktu_response": "01/02/2023 13:21:19",
                    "waktu_recovery": "01/02/2023 16:18:56",
                    "durasi_response_time": 5880,
                    "durasi_recovery_time": 10657,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL RD FATTAH 6 No.0 RT.5 RW.3 SM DEWA",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar penambahan daya telah dimasukan ke ULP teluk segara akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020103342",
                    "waktu_lapor": "01/02/2023 11:43:40",
                    "waktu_response": "01/02/2023 11:48:47",
                    "waktu_recovery": "01/02/2023 13:29:26",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 6039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRMA",
                    "alamat_pelapor": "JL AKASIA 3 BLK AS NO 17 PR TAMAN ROYAL 3 KEL TANAH TINGGI KEC CIPONDOH TANGERANG (DEKAT TOKO BUKU TALAGO)",
                    "no_telp_pelapor": "082323637898",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  28.52 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103344",
                    "waktu_lapor": "01/02/2023 11:43:58",
                    "waktu_response": "01/02/2023 11:47:23",
                    "waktu_recovery": "01/02/2023 12:12:54",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 1531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SISWANTO",
                    "alamat_pelapor": "PR TAMAN COSMOS BLOK P NO. 6 JL.-  RT-7 / RW-7 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ACUAN LOKASI DKT ORANG JUAL KELAPA",
                    "no_telp_pelapor": "02121194067",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 2537.70",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103354",
                    "waktu_lapor": "01/02/2023 11:44:33",
                    "waktu_response": "01/02/2023 11:49:35",
                    "waktu_recovery": "01/02/2023 11:57:14",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muchammad Agus Wibyantoro",
                    "alamat_pelapor": "JL BOUGENVILLE No. RT.2 RW.3 OESAPA",
                    "no_telp_pelapor": "6285333412068",
                    "keterangan_pelapor": "mohon di bantu pemasangan seal kwh pada bangunan tower ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020103355",
                    "waktu_lapor": "01/02/2023 11:44:35",
                    "waktu_response": "01/02/2023 11:54:09",
                    "waktu_recovery": "01/02/2023 11:58:12",
                    "durasi_response_time": 574,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Henry Arifin",
                    "alamat_pelapor": "JL HASANUDIN RUKO ROYAL NO. 2 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "628164249737",
                    "keterangan_pelapor": "selamat siang Bpk/ibu PLN, \\nkami baru mengajukan proses perubahan daya 2200-11.000 va dengan nomor registrasi 5205115043237...\\nmohon ijin apakah bisa langsung saya bayar? \\nterimakasih atas perhatian dan kerjasama",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020103356",
                    "waktu_lapor": "01/02/2023 11:44:37",
                    "waktu_response": "01/02/2023 13:21:30",
                    "waktu_recovery": "01/02/2023 16:18:38",
                    "durasi_response_time": 5813,
                    "durasi_recovery_time": 10628,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL ZAINUL ARIFIN KEL PADANG NANGKA KEC SING No.0 RT.3 RW.2",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar penambahan daya telah dimasukan ke ULP teluk segara akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020103357",
                    "waktu_lapor": "01/02/2023 11:44:40",
                    "waktu_response": "01/02/2023 11:45:07",
                    "waktu_recovery": "01/02/2023 14:39:38",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 10471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elsa",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103360",
                    "waktu_lapor": "01/02/2023 11:45:18",
                    "waktu_response": "01/02/2023 11:46:44",
                    "waktu_recovery": "01/02/2023 11:50:58",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU WIRDA ",
                    "alamat_pelapor": "JL TROFOL BUNTU  KP CIKUNIR  RT-2 / RW-8 NO 75 KEL JT KERAMAT KEC JT ASIH KOTA BEKASI ACUAN LOKASI SMP YAYASAN TASKIA",
                    "no_telp_pelapor": "0895384426411",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 424.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103367",
                    "waktu_lapor": "01/02/2023 11:45:44",
                    "waktu_response": "01/02/2023 11:53:56",
                    "waktu_recovery": "01/02/2023 12:19:50",
                    "durasi_response_time": 492,
                    "durasi_recovery_time": 1554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Liesa",
                    "alamat_pelapor": "JL DANAU MANINJAU 4 No.115 RT.002 RW.07 DPK 2 TMR",
                    "no_telp_pelapor": "6281290128482",
                    "keterangan_pelapor": "listrik padam,apakah memang sedang ada gangguan di sekitar rumah saya atau tidak?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103369",
                    "waktu_lapor": "01/02/2023 11:45:53",
                    "waktu_response": "01/02/2023 11:54:43",
                    "waktu_recovery": "01/02/2023 12:31:10",
                    "durasi_response_time": 530,
                    "durasi_recovery_time": 2187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade",
                    "alamat_pelapor": "PR GR GEMILANG RESID BL-A No.13",
                    "no_telp_pelapor": "628128723328",
                    "keterangan_pelapor": "Mohon menghubungi nomor +62 812-8723-328 untuk permohonan PD yang sudah di bayar dengan no reg 1290615012565 untuk penggantian mcb",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020103373",
                    "waktu_lapor": "01/02/2023 11:46:17",
                    "waktu_response": "01/02/2023 13:30:47",
                    "waktu_recovery": "01/02/2023 14:23:59",
                    "durasi_response_time": 6270,
                    "durasi_recovery_time": 3192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Freddy Holong M Aritonang",
                    "alamat_pelapor": "JL KOMP BTN BLOK C NO. 11 KEL BESAR KEC MEDAN LABUAN KOTA MEDAN, KODE POS 20251. LOKASI : - ",
                    "no_telp_pelapor": "6281919910155",
                    "keterangan_pelapor": "no kode token sudah dimasukkan tetapi gagal\\n\\nPELANGGAN MENGHUBUNGI CC PLN 123 CC.55.WIDYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020103377",
                    "waktu_lapor": "01/02/2023 11:46:46",
                    "waktu_response": "01/02/2023 11:49:10",
                    "waktu_recovery": "01/02/2023 11:58:36",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAINUL ARIFIN",
                    "alamat_pelapor": "JL LANGSEP I No.50 RT.13 RW.3 GELURAN KE",
                    "no_telp_pelapor": "6285234244529",
                    "keterangan_pelapor": "tidak bisa masukkan pulsa muncul tulisan periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020103387",
                    "waktu_lapor": "01/02/2023 11:47:40",
                    "waktu_response": "01/02/2023 12:31:23",
                    "waktu_recovery": "01/02/2023 13:19:58",
                    "durasi_response_time": 2623,
                    "durasi_recovery_time": 2915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raisa Zhafira",
                    "alamat_pelapor": "DN JULUNG LAOK No.",
                    "no_telp_pelapor": "6285940843001",
                    "keterangan_pelapor": "Mau di isi token selalu bertulis gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020103392",
                    "waktu_lapor": "01/02/2023 11:48:12",
                    "waktu_response": "01/02/2023 11:48:54",
                    "waktu_recovery": "01/02/2023 13:08:39",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 4785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PARGIONO",
                    "alamat_pelapor": "KP PDK PAKULONAN RT 4 RW 4 BLOK H7 NO 1 KEL.PAKU ALAM KEC.SERPONG UTARA KOTA TANGERANG SELATAN BANTEN . DEKAT MASJID MIFTAHUL HUDA",
                    "no_telp_pelapor": "08121859979",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 780.92. PTL TIDAK PADAM. NO TOKEN 0310 0272 0081 2290 1333",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103398",
                    "waktu_lapor": "01/02/2023 11:48:43",
                    "waktu_response": "01/02/2023 12:58:17",
                    "waktu_recovery": "01/02/2023 15:21:31",
                    "durasi_response_time": 4174,
                    "durasi_recovery_time": 8594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL KHWAHIDHASYIM PALEMBANG",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar 21 Desember 2022 penambahan daya telah dimasukan ke ULP ampera akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatannya. issue sebelumnya over capacity hingga saat ini sudah lebih dari 25 hari kerja setelah pembayaran. mohon dibantu percepatannya atau mohon dibantu surat balasan kepada kami jika memang PLN membutuhkan waktu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020103403",
                    "waktu_lapor": "01/02/2023 11:49:22",
                    "waktu_response": "01/02/2023 17:18:11",
                    "waktu_recovery": "01/02/2023 21:52:15",
                    "durasi_response_time": 19729,
                    "durasi_recovery_time": 16444,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad helmi",
                    "alamat_pelapor": "JL KAMP TEMPLEK No. RT. 4 RW. 2 KALISAT",
                    "no_telp_pelapor": "6285232496542",
                    "keterangan_pelapor": "Pembelian token selalu gagal, ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALISAT"
                },
                {
                    "no_laporan": "K5423020103404",
                    "waktu_lapor": "01/02/2023 11:49:30",
                    "waktu_response": "01/02/2023 11:52:33",
                    "waktu_recovery": "01/02/2023 13:21:05",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 5312,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SATRIO",
                    "alamat_pelapor": "JALAN ALPUKAT, TIDAK ADA NOMOR RUMAH, RT/RW 001/008, KEL. DUREN SERIBU, KEC. BOJONGSARI, DEPOK. ",
                    "no_telp_pelapor": "08999654345",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  DENGAN SISA KWH 170. ",
                    "media": "Email",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103407",
                    "waktu_lapor": "01/02/2023 11:49:37",
                    "waktu_response": "01/02/2023 11:52:44",
                    "waktu_recovery": "01/02/2023 11:58:56",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LISDES SAHDA",
                    "alamat_pelapor": "Bolang",
                    "no_telp_pelapor": "6285623001812",
                    "keterangan_pelapor": "Token ga bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5323020100409",
                    "waktu_lapor": "01/02/2023 11:49:47",
                    "waktu_response": "01/02/2023 11:51:01",
                    "waktu_recovery": "01/02/2023 14:31:33",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 9632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL. SURYA WAHANA 1 PR SUNRISE GARDEN BLOK R3 NO. 7 RT-10 / RW-7  KEL. - KEC KEBON JERUK KOTA JAKARTA BARAT.// BELAKANG INDOMARET DEKAT SEKOLAH ISTUS",
                    "no_telp_pelapor": "08170121711",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO : K3223013100330 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI SD 1X6 JAM / MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 543301877510 .// ATAS NAMA MICHAEL WIJAYA NO. KTP (PELANGGAN) 317305412970004 SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER : 5411033007514 DI TANGGAL 31/01/23 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103410",
                    "waktu_lapor": "01/02/2023 11:49:55",
                    "waktu_response": "01/02/2023 11:52:21",
                    "waktu_recovery": "01/02/2023 11:58:47",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LISDES SAHDA",
                    "alamat_pelapor": "Bolang",
                    "no_telp_pelapor": "6285623001812",
                    "keterangan_pelapor": "Token ga bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020103413",
                    "waktu_lapor": "01/02/2023 11:50:14",
                    "waktu_response": "01/02/2023 12:00:47",
                    "waktu_recovery": "01/02/2023 15:18:02",
                    "durasi_response_time": 633,
                    "durasi_recovery_time": 11835,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TAUFIQ",
                    "alamat_pelapor": "LOKASI : JL JAWA KP RAWA NO 1A RT 1  RW 5 BARAT KEL PONDOK PUCUNG KEC PONDOK AREN TANGSEL BANTEN . BELAKANG PERUM KUCICA",
                    "no_telp_pelapor": "0214806115",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PB KOLEKTIF ( R1T / 2200 VA) SEBANYAK 14 UNIT, PEMOHON SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103416",
                    "waktu_lapor": "01/02/2023 11:50:36",
                    "waktu_response": "01/02/2023 11:55:53",
                    "waktu_recovery": "01/02/2023 12:49:53",
                    "durasi_response_time": 317,
                    "durasi_recovery_time": 3240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dahniati nasution",
                    "alamat_pelapor": "JL RAHAYU TEMBUNG GG RUKUN PERCUT SEI",
                    "no_telp_pelapor": "6282277613531",
                    "keterangan_pelapor": "saya hanya pakai kipas angin saat tidur malam dan setelah nasi masak, Cok rice cooker saya cabut. mengapa saya mahal bayar listriknya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020103421",
                    "waktu_lapor": "01/02/2023 11:51:03",
                    "waktu_response": "01/02/2023 11:54:17",
                    "waktu_recovery": "01/02/2023 12:25:53",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 1896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad fauzyy",
                    "alamat_pelapor": "JL RAYA TANGGUL No. 0 RT. 4 RW. 3 CRH BANBAN",
                    "no_telp_pelapor": "6282301595259",
                    "keterangan_pelapor": "mau geser meter di 1 bangunan sudah 1 bulan lebih gak ad tindak lanjut dri plan terdekat gak ad survei at apah. sudha tlp juga belom ada kabr giman ini plan ini waktu kujnungan pertama foto kami ke pln",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANGGUL"
                },
                {
                    "no_laporan": "K5423020103434",
                    "waktu_lapor": "01/02/2023 11:52:33",
                    "waktu_response": "01/02/2023 11:55:01",
                    "waktu_recovery": "01/02/2023 12:40:05",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 2704,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heru Ferdiansyah",
                    "alamat_pelapor": "XX KOTO BARU PAYO BASUNG No.0 RT. RW.",
                    "no_telp_pelapor": "6282223554699",
                    "keterangan_pelapor": "mcb terbakar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAYAKUMBUH"
                },
                {
                    "no_laporan": "K5523020100411",
                    "waktu_lapor": "01/02/2023 11:52:45",
                    "waktu_response": "01/02/2023 12:02:52",
                    "waktu_recovery": "01/02/2023 12:11:31",
                    "durasi_response_time": 607,
                    "durasi_recovery_time": 519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GEDE SATWIKA",
                    "alamat_pelapor": "JL GUNUNG GEDE KAVLING PERSIK NO 8  BR MEKAR BUANA KEL  PADANGSAMBIAN KEC DENPASAR BARAT KOTA DENPASAR. LOKASI:  DEKAT RS BALI MED",
                    "no_telp_pelapor": "0361489529",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : ADA RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020103436",
                    "waktu_lapor": "01/02/2023 11:52:38",
                    "waktu_response": "01/02/2023 11:56:07",
                    "waktu_recovery": "01/02/2023 12:37:37",
                    "durasi_response_time": 209,
                    "durasi_recovery_time": 2490,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JULAEHA",
                    "alamat_pelapor": "JL. PANGGUGAH RT 03 RW 10  CIOMAS, CIOMAS, KAB. BOGOR, JAWA BARAT -",
                    "no_telp_pelapor": "089670407311",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 25/01/23 PELANGGAN MELAKUKAN PEMBAYARAN PROSES PD DENGAN NO REGISTRASI: 5383115075301 NO AGENDA: 538310522301249433. SESUAI INFO PELANGGAN SUDAH DILAKUKAN SURVEY DAN BELUM ADA REALISASI PENYAMBUNGAN. PLN 123 SUDAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN MENGINGINKAN KONFIRMASI ATAS HAL TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5123020100684",
                    "waktu_lapor": "01/02/2023 11:53:21",
                    "waktu_response": "01/02/2023 12:00:20",
                    "waktu_recovery": "01/02/2023 14:04:14",
                    "durasi_response_time": 419,
                    "durasi_recovery_time": 7434,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARLINA",
                    "alamat_pelapor": "JL RY SERPONG  PR BIZHUB SERPONG BLOK GF NO - 10 RT - RW - KEL GUNUNG SINDUR KEC PABUARAN KAB BOGOR ",
                    "no_telp_pelapor": "08128121343",
                    "keterangan_pelapor": "MOHON BANTUAN MG  I2 / 16500 KE I2T / 16500 NIK 3674010101670010 A/N KAU TUNG KARENA Id Pel ini masih dalam proses permohonan",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103441",
                    "waktu_lapor": "01/02/2023 11:53:23",
                    "waktu_response": "01/02/2023 12:48:17",
                    "waktu_recovery": "01/02/2023 13:33:02",
                    "durasi_response_time": 3294,
                    "durasi_recovery_time": 2685,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bianda salsabila",
                    "alamat_pelapor": "JL JL. ANGKAWIJAYA NO.69 No.",
                    "no_telp_pelapor": "6289632593093",
                    "keterangan_pelapor": "claim sisa token saat tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020103442",
                    "waktu_lapor": "01/02/2023 11:53:29",
                    "waktu_response": "01/02/2023 11:58:32",
                    "waktu_recovery": "01/02/2023 13:26:14",
                    "durasi_response_time": 303,
                    "durasi_recovery_time": 5262,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDO",
                    "alamat_pelapor": " LK IV JL GALANG GG JATI NO 36 RT 008 RW 004",
                    "no_telp_pelapor": "081365648412",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK BLN/THN = 31362, ST APP TGL 1/2/2023 = \\n31131. REK BELUM DILUNASI. RUMAH DIHUNI TIDAK BERPAGAR APP MUDAH DIJANGKAU. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020103444",
                    "waktu_lapor": "01/02/2023 11:53:32",
                    "waktu_response": "01/02/2023 13:18:17",
                    "waktu_recovery": "01/02/2023 13:25:46",
                    "durasi_response_time": 5085,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "genda sasmita",
                    "alamat_pelapor": "bojong tugu 2 rt 17/04",
                    "no_telp_pelapor": "6285888856466",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,,,sudah beli d beberapa tempat gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020103447",
                    "waktu_lapor": "01/02/2023 11:53:47",
                    "waktu_response": "01/02/2023 12:06:37",
                    "waktu_recovery": "01/02/2023 19:57:14",
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 28237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Chyntia Sartika",
                    "alamat_pelapor": "Jalan Bunga Akasia 3",
                    "no_telp_pelapor": "6281274847084",
                    "keterangan_pelapor": "pembayarab minta 1 bulan dulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K1423020100254",
                    "waktu_lapor": "01/02/2023 11:54:13",
                    "waktu_response": "01/02/2023 12:07:25",
                    "waktu_recovery": "01/02/2023 19:57:54",
                    "durasi_response_time": 792,
                    "durasi_recovery_time": 28229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RUSMINI ",
                    "alamat_pelapor": "JLN.H. KOMARUDIN NO.76 RT 18 RW 0 KEL.RAJABASA RAYA KEC.RAJABASA RAYA KOTA BANDAR LAMPUNG. DI DEKAT PASAR TEMPEL.",
                    "no_telp_pelapor": "081369196418",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 22/01/23 TERJADI GANGGUAN PTL (APP RUSAK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG.PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI. PELANGGAN SUDAH MELAPOOR KE UNIT NAMUN BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020103451",
                    "waktu_lapor": "01/02/2023 11:54:21",
                    "waktu_response": "01/02/2023 12:15:53",
                    "waktu_recovery": "01/02/2023 12:22:07",
                    "durasi_response_time": 1292,
                    "durasi_recovery_time": 374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LILIH",
                    "alamat_pelapor": "JL ANGKE JAYA 13 NO 3  RT 06 RW 07 KEL ANGKE KEC TAMBORA JAKBAR // DEKAT ALFA MART ",
                    "no_telp_pelapor": "0216303550",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 1066.94 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103456",
                    "waktu_lapor": "01/02/2023 11:54:31",
                    "waktu_response": "01/02/2023 12:01:13",
                    "waktu_recovery": "01/02/2023 14:31:15",
                    "durasi_response_time": 402,
                    "durasi_recovery_time": 9002,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "egghy yosiana",
                    "alamat_pelapor": "PR AZAHRA GREEN LAND BLK B No.12 RT.0 RW.0 DAYA",
                    "no_telp_pelapor": "6285172490512",
                    "keterangan_pelapor": "gagal saat memasukkan nomor token \\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020103462",
                    "waktu_lapor": "01/02/2023 11:55:05",
                    "waktu_response": "01/02/2023 12:02:28",
                    "waktu_recovery": "01/02/2023 12:04:31",
                    "durasi_response_time": 443,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan Nasution",
                    "alamat_pelapor": "DS JAMBUR BARU No.0 0",
                    "no_telp_pelapor": "6282113723063",
                    "keterangan_pelapor": "keluhan lampu kami kurang arus pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020103480",
                    "waktu_lapor": "01/02/2023 11:57:10",
                    "waktu_response": "01/02/2023 11:57:58",
                    "waktu_recovery": "01/02/2023 13:10:03",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 4325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mia Rosa",
                    "alamat_pelapor": "JL HAYAM WURUK No.0 RT.0",
                    "no_telp_pelapor": "6285269393794",
                    "keterangan_pelapor": "eror kipet rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020103481",
                    "waktu_lapor": "01/02/2023 11:57:26",
                    "waktu_response": "01/02/2023 12:01:30",
                    "waktu_recovery": "01/02/2023 12:59:09",
                    "durasi_response_time": 244,
                    "durasi_recovery_time": 3459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBNU SADAM ",
                    "alamat_pelapor": "JL RAYA SETU GG H GASON RT-2 / RW-1 NO.105 DN CINYOSOG DESA PASIR ANGIN KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "085156222581",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020102609, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 139.77 KWH. NO TOKEN 69081877899448438991",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103486",
                    "waktu_lapor": "01/02/2023 11:58:21",
                    "waktu_response": "01/02/2023 12:01:48",
                    "waktu_recovery": "01/02/2023 14:59:32",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 10664,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fannyfbr",
                    "alamat_pelapor": "PR TNI PUSPARAYA EJ No.11 RT.000 RW.00 BAMBU KNG",
                    "no_telp_pelapor": "6281316974198",
                    "keterangan_pelapor": "setelah ganti dari listrik biasa ke token ga ada MCBnya pak/ibu,mohon arahannya.terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020103487",
                    "waktu_lapor": "01/02/2023 11:58:25",
                    "waktu_response": "01/02/2023 12:04:24",
                    "waktu_recovery": "01/02/2023 12:11:46",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saiful Hidayat",
                    "alamat_pelapor": "Jl. H. Misan rt5 rw6",
                    "no_telp_pelapor": "6281295576683",
                    "keterangan_pelapor": "saya ingin mengajukan penerangan sementara buat pesta \\nnik 3275091506810045\\nnama asmat \\nalamat jl h misan rt5 rw6\\nkl jati luhur \\nkc jati asih\\ndaya 4400\\nbuat tgl 4 febuari",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103488",
                    "waktu_lapor": "01/02/2023 11:58:37",
                    "waktu_response": "01/02/2023 12:39:04",
                    "waktu_recovery": "01/02/2023 15:49:34",
                    "durasi_response_time": 2427,
                    "durasi_recovery_time": 11430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Onlymee",
                    "alamat_pelapor": "Komp. Hotel Anugerah",
                    "no_telp_pelapor": "6289620065596",
                    "keterangan_pelapor": "saat pengisian token gagal terus harus pakai 20kode sebelum kode token dan ini nomor meterny 14416991876",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020103493",
                    "waktu_lapor": "01/02/2023 11:59:09",
                    "waktu_response": "01/02/2023 12:13:26",
                    "waktu_recovery": "01/02/2023 12:48:41",
                    "durasi_response_time": 857,
                    "durasi_recovery_time": 2115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA",
                    "alamat_pelapor": "DN SIGARAN JL RAYA MAMAL MEKAR BUANA NO 63 DS.SIGARAN KEC.ABIANSEMAL KAB  BADUNG",
                    "no_telp_pelapor": "082146370272",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020103506",
                    "waktu_lapor": "01/02/2023 12:00:19",
                    "waktu_response": "01/02/2023 13:01:19",
                    "waktu_recovery": "01/02/2023 14:43:57",
                    "durasi_response_time": 3660,
                    "durasi_recovery_time": 6158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA",
                    "alamat_pelapor": "JL KEMANG SELATAN 1 NO 22 G RT 4 RW 2 KEC MAMPANG PRAPATAN KEL BANGKA JAKSEL ACUAN BANK BCA KEMANG ",
                    "no_telp_pelapor": "02122718115",
                    "keterangan_pelapor": "\\nMOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 31/01/23 PROSES BERHENTI BERLANGGANAN SELAMANYA DENGAN NO REG 5431040000842. BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA TINDAKLANJUT OLEH PETUGAS. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103509",
                    "waktu_lapor": "01/02/2023 12:00:36",
                    "waktu_response": "01/02/2023 12:46:32",
                    "waktu_recovery": "01/02/2023 14:48:04",
                    "durasi_response_time": 2756,
                    "durasi_recovery_time": 7292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUUR INSYIRAH",
                    "alamat_pelapor": "JL. WANAYASA RT.43 KM 10, KOTA BALIKPAPAN, KELURAHAN KARANG JOANG, KECAMATAN BALIKPAPAN UTARA, KALIMANTAN TIMUR ( TULISAN PIJAT SURYA DISAMPING RUMAH)",
                    "no_telp_pelapor": "087811237863",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN APP TERTERA DAYA LEBIH (G5423012515976).  SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 108.81. MOHON DAPAT DIKONVERSI KE APP BARU (45104269761). ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020103513",
                    "waktu_lapor": "01/02/2023 12:00:50",
                    "waktu_response": "01/02/2023 12:13:12",
                    "waktu_recovery": "01/02/2023 12:15:55",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adreena Cantia",
                    "alamat_pelapor": "Pandansari RT 001 RW 003",
                    "no_telp_pelapor": "6281327593774",
                    "keterangan_pelapor": "gagal mengisi token padahal nomer sudah sama ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5323020100426",
                    "waktu_lapor": "01/02/2023 12:01:15",
                    "waktu_response": "01/02/2023 12:04:17",
                    "waktu_recovery": "01/02/2023 14:00:29",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 6972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU ARLYN ",
                    "alamat_pelapor": "PR. GRAHA SIENA II BLOK M18 NO. 12 DS. CIAKAR KEC. PANONGAN KAB. TANGERANG / DEKAT ALFAMIDI",
                    "no_telp_pelapor": "081808896069",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 74.50 KWH, NO TOKEN : 1512 4824 1721 5156 7281, NO METER : 86013331151",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100427",
                    "waktu_lapor": "01/02/2023 12:01:10",
                    "waktu_response": "01/02/2023 12:04:40",
                    "waktu_recovery": "01/02/2023 12:10:28",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 348,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DISTI",
                    "alamat_pelapor": "JL CEMPAKA BARU NO 83 RT-/- KEL JATIWARINGIN KEC PONDOK GEDE ",
                    "no_telp_pelapor": "6285772315027",
                    "keterangan_pelapor": "LPB KET GAGAL PTL MENYALA NO METER 14220924279 SISA KWH 130 NO TOKEN 47468852737009059525 DAN 28579021668808882626 VKRN 43. MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103516",
                    "waktu_lapor": "01/02/2023 12:01:22",
                    "waktu_response": "01/02/2023 12:02:47",
                    "waktu_recovery": "01/02/2023 12:34:58",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 1931,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dede",
                    "alamat_pelapor": "PR GRAHA PERMATA PELANGI BLOK G No.34 KR SENTOSA",
                    "no_telp_pelapor": "6283826913089",
                    "keterangan_pelapor": "listrik  mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103517",
                    "waktu_lapor": "01/02/2023 12:01:43",
                    "waktu_response": "01/02/2023 12:27:01",
                    "waktu_recovery": "01/02/2023 12:39:44",
                    "durasi_response_time": 1518,
                    "durasi_recovery_time": 763,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUDIRMAN",
                    "alamat_pelapor": "DS CUGUNG No.0 RT.2 RW.4 CUGUNG",
                    "no_telp_pelapor": "6281278739322",
                    "keterangan_pelapor": "kawh bleng",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALIANDA"
                },
                {
                    "no_laporan": "K5423020103533",
                    "waktu_lapor": "01/02/2023 12:03:34",
                    "waktu_response": "01/02/2023 13:04:40",
                    "waktu_recovery": "01/02/2023 13:07:56",
                    "durasi_response_time": 3666,
                    "durasi_recovery_time": 196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU ENDA",
                    "alamat_pelapor": "JL HALONG TANAH MERAH RT 28  / RW 10 KEL HALONG KEC BAGUALA KOTA AMBON ACUAN LOKASI DEKAT  GAPURA LORONG KABE",
                    "no_telp_pelapor": "082115434639",
                    "keterangan_pelapor": "TGL 31/01/23 REKENING BULAN JAN 2023  BERIKUT BK  TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BAGUALA"
                },
                {
                    "no_laporan": "K5423020103534",
                    "waktu_lapor": "01/02/2023 12:03:40",
                    "waktu_response": "01/02/2023 13:53:14",
                    "waktu_recovery": "01/02/2023 14:14:37",
                    "durasi_response_time": 6574,
                    "durasi_recovery_time": 1283,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayusidik",
                    "alamat_pelapor": "JL AGATIS No.0 RT.0 RW.0 NUNU",
                    "no_telp_pelapor": "6285244248579",
                    "keterangan_pelapor": "gagal isi token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020103535",
                    "waktu_lapor": "01/02/2023 12:03:44",
                    "waktu_response": "01/02/2023 12:13:03",
                    "waktu_recovery": "01/02/2023 12:54:50",
                    "durasi_response_time": 559,
                    "durasi_recovery_time": 2507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dea Nisa Rifani",
                    "alamat_pelapor": "kp pasir kembang RT 02 RW 03 pertigaan plank mesjid besar alkautsar",
                    "no_telp_pelapor": "6283119497579",
                    "keterangan_pelapor": "token susah masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5423020103544",
                    "waktu_lapor": "01/02/2023 12:04:24",
                    "waktu_response": "01/02/2023 12:25:25",
                    "waktu_recovery": "01/02/2023 12:39:22",
                    "durasi_response_time": 1261,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmad hidayatullah",
                    "alamat_pelapor": "JL DN. PLALANGAN No.",
                    "no_telp_pelapor": "6281252424260",
                    "keterangan_pelapor": "tidak bisa nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5423020103560",
                    "waktu_lapor": "01/02/2023 12:06:26",
                    "waktu_response": "01/02/2023 12:09:47",
                    "waktu_recovery": "01/02/2023 13:04:41",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 3294,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NURSIDAH",
                    "alamat_pelapor": "jln Nusa indah 1 blok da2/33 rt03/11 Mangun jaya 1",
                    "no_telp_pelapor": "6281386748104",
                    "keterangan_pelapor": "beli token isi ulang tapi kehapus sebelum di masukan melalui living mandiri\\nno id = 86001202877",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103569",
                    "waktu_lapor": "01/02/2023 12:07:05",
                    "waktu_response": "01/02/2023 12:16:10",
                    "waktu_recovery": "01/02/2023 15:42:37",
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 12387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIDIK ISWANTO",
                    "alamat_pelapor": "JL PARANGTRITIS No.0 RT.1 RW.2 ANTIROGO",
                    "no_telp_pelapor": "6282335622426",
                    "keterangan_pelapor": "saya mengajukan tambah daya tp blm terpasang,sedangkan token sudah habis.\\nsaya mau isi token tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020103575",
                    "waktu_lapor": "01/02/2023 12:07:55",
                    "waktu_response": "01/02/2023 12:32:32",
                    "waktu_recovery": "01/02/2023 12:36:03",
                    "durasi_response_time": 1477,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GABUN",
                    "alamat_pelapor": "JL - DN PESANGGARAN  NO. - RT 06 RW 02 DS KRIYA BARU KEC MARAU KAB KETAPANG  ",
                    "no_telp_pelapor": "081347844626",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES GESER APP DIKARENAKAN ADA RENOVASI DENGAN ID PEL 214301702962. PEMOHON SEBAGAI YANG DIKUASAKAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TUMBANG TITI"
                },
                {
                    "no_laporan": "K5423020103576",
                    "waktu_lapor": "01/02/2023 12:07:58",
                    "waktu_response": "01/02/2023 13:23:19",
                    "waktu_recovery": "01/02/2023 14:58:58",
                    "durasi_response_time": 4521,
                    "durasi_recovery_time": 5739,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nehemia Toding",
                    "alamat_pelapor": "JL 645 POROS PLP DS. OLANG PONSEL No.0 RT.0 RW.0 PONSEL",
                    "no_telp_pelapor": "6282311720974",
                    "keterangan_pelapor": "Segel MCB dan box hitam Tidak ada",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5323020100435",
                    "waktu_lapor": "01/02/2023 12:08:04",
                    "waktu_response": "01/02/2023 12:11:06",
                    "waktu_recovery": "01/02/2023 12:27:04",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAEPUDIN ",
                    "alamat_pelapor": "JL CIJUJUNG RT5 RW1 NO - DS  CIJUJUNG KEC SUKARAJA, KAB. BOGOR, JAWA BARAT DKT MUTIARA SENTUL DKT LAPANGAN PAKUAN ",
                    "no_telp_pelapor": "02166695511",
                    "keterangan_pelapor": "PB BELUM REALISASI NO REG 5382112141114 PEMBAYARAN 21/11/2022, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103597",
                    "waktu_lapor": "01/02/2023 12:09:59",
                    "waktu_response": "01/02/2023 12:15:16",
                    "waktu_recovery": "01/02/2023 12:24:01",
                    "durasi_response_time": 317,
                    "durasi_recovery_time": 525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rossy",
                    "alamat_pelapor": "DN NYAKSAKAN No.",
                    "no_telp_pelapor": "6287864351807",
                    "keterangan_pelapor": "sudah membeli token listrik, tapi saat di masukkan nomor pulsa yang sudah di beli tersebut gagal terus, mohon solusinya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020103604",
                    "waktu_lapor": "01/02/2023 12:10:29",
                    "waktu_response": "01/02/2023 12:11:08",
                    "waktu_recovery": "01/02/2023 12:24:32",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagol ramadhan",
                    "alamat_pelapor": "JL JATI MAKMUR No. RT.4 RW.11 JATI MAKMU",
                    "no_telp_pelapor": "6285891686459",
                    "keterangan_pelapor": "token yang saya beli tidak bisa diisi di meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103606",
                    "waktu_lapor": "01/02/2023 12:10:33",
                    "waktu_response": "01/02/2023 12:15:14",
                    "waktu_recovery": "01/02/2023 12:51:12",
                    "durasi_response_time": 281,
                    "durasi_recovery_time": 2158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aefarif",
                    "alamat_pelapor": "JL VILLA NUSA 3 KE4/1 No.8",
                    "no_telp_pelapor": "6281585591190",
                    "keterangan_pelapor": "meteran pasca bayar angkanya macet, mohon diganti yang baru. terima kasih. 547300359787. vila Nusa inda 3 blok KE 4 no. 18.    hp 081585591190  lampu power mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103612",
                    "waktu_lapor": "01/02/2023 12:11:19",
                    "waktu_response": "01/02/2023 12:25:02",
                    "waktu_recovery": "01/02/2023 13:11:32",
                    "durasi_response_time": 823,
                    "durasi_recovery_time": 2790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WINDA SEPTIYA WARDANI",
                    "alamat_pelapor": "RT 02 RW 02 No.",
                    "no_telp_pelapor": "6281313423288",
                    "keterangan_pelapor": "Mohon infomasi berapa meter kabel TC diberikan oleh PLN untuk pasang baru ? dilokasi jarak sekitar 25m & status di AP2T pelanggan sudah diremajakan saat ini kwh meter belum terpasang dilokasi dengan alasan petugas TC kurang.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GOMBONG"
                },
                {
                    "no_laporan": "K5423020103614",
                    "waktu_lapor": "01/02/2023 12:11:29",
                    "waktu_response": "01/02/2023 12:18:49",
                    "waktu_recovery": "01/02/2023 12:30:33",
                    "durasi_response_time": 440,
                    "durasi_recovery_time": 704,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alwan",
                    "alamat_pelapor": "JL JEBARUS (KAMPUNG KANADA) No. RT.2 RW.1",
                    "no_telp_pelapor": "6285942198451",
                    "keterangan_pelapor": "segel kwh meter tidak lengkap",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LARANTUKA"
                },
                {
                    "no_laporan": "K5423020103616",
                    "waktu_lapor": "01/02/2023 12:11:50",
                    "waktu_response": "01/02/2023 12:33:49",
                    "waktu_recovery": "01/02/2023 17:26:23",
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 17554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOTO",
                    "alamat_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2  KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "no_telp_pelapor": "081355124578",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020100975, APP TERTERA GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) DENGAN NO TOKEN 5874 9894 9240 4460 6584. SESUAI INFO PELANGGAN TELAH DIHUBUNGI OLEH PETUGAS NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020103618",
                    "waktu_lapor": "01/02/2023 12:12:23",
                    "waktu_response": "01/02/2023 12:15:43",
                    "waktu_recovery": "01/02/2023 12:19:15",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 212,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "rt18 /06",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "kenapa mau isi pulsa listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5323020100443",
                    "waktu_lapor": "01/02/2023 12:13:09",
                    "waktu_response": "01/02/2023 12:16:31",
                    "waktu_recovery": "01/02/2023 14:47:18",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 9047,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKMA",
                    "alamat_pelapor": "PR GREEN SEDAYU 8 BL. E1 NO 51 KEC CAKUNG KEL - JAKTIM / LOKASI DEKAT AEON ",
                    "no_telp_pelapor": "6285795709537",
                    "keterangan_pelapor": "GAGAL INPUT STROOM, PTL MENYALA     SISA STROOM  41.87 KWH. PADA DATA DIL KODE VKRN: 43. TOKEN :    4331 8797 6402 1263 9482",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103640",
                    "waktu_lapor": "01/02/2023 12:14:56",
                    "waktu_response": "01/02/2023 12:22:20",
                    "waktu_recovery": "01/02/2023 13:10:06",
                    "durasi_response_time": 444,
                    "durasi_recovery_time": 2866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL HAYAM WURUK GG DARUL ANSOR No.0 RT.0",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kipet rusak....ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020103647",
                    "waktu_lapor": "01/02/2023 12:16:32",
                    "waktu_response": "01/02/2023 12:35:04",
                    "waktu_recovery": "01/02/2023 12:41:04",
                    "durasi_response_time": 1112,
                    "durasi_recovery_time": 360,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bani salas",
                    "alamat_pelapor": "DN GUBUK KESUPUK No.0 RT.5 RW.9 LENEK",
                    "no_telp_pelapor": "6285924699784",
                    "keterangan_pelapor": "kwh meter selalu gagal masuk token pulsa.di mohon KCT..trima kasih..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020103650",
                    "waktu_lapor": "01/02/2023 12:16:42",
                    "waktu_response": "01/02/2023 13:39:35",
                    "waktu_recovery": "01/02/2023 13:41:10",
                    "durasi_response_time": 4973,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jajang",
                    "alamat_pelapor": "kp kananga",
                    "no_telp_pelapor": "6285693371292",
                    "keterangan_pelapor": "tadinya kehabisan limit biasanya tg 1 sudah bisa di isi kembali tapi sekarang masim belum bisa isi tokon",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JASINGA"
                },
                {
                    "no_laporan": "K5423020103652",
                    "waktu_lapor": "01/02/2023 12:16:45",
                    "waktu_response": "01/02/2023 12:18:09",
                    "waktu_recovery": "01/02/2023 12:54:07",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 2158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINDY",
                    "alamat_pelapor": "RUKO TOMANG BARU SQUARE BLOK R1. NO. 16, JALAN VILLA TOMANG BARU, KUTAJAYA, PASAR KEMIS, KABUPATEN TANGERANG",
                    "no_telp_pelapor": "082225251813",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 27/01/2023 TERJADI GANGGUAN TERTERA ERR-03 DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. RUSYANTO DAN EDI HARYANTO DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 221063 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103656",
                    "waktu_lapor": "01/02/2023 12:17:37",
                    "waktu_response": "01/02/2023 12:17:42",
                    "waktu_recovery": "01/02/2023 12:18:05",
                    "durasi_response_time": 5,
                    "durasi_recovery_time": 23,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohamad Lutfhie",
                    "alamat_pelapor": "JL TOL SURAMADU DS BAENGAS No.0 LABANG",
                    "no_telp_pelapor": "6281931054000",
                    "keterangan_pelapor": "gagal saat isi ulang token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMAL"
                },
                {
                    "no_laporan": "K5423020103665",
                    "waktu_lapor": "01/02/2023 12:18:30",
                    "waktu_response": "01/02/2023 12:24:30",
                    "waktu_recovery": "01/02/2023 12:26:24",
                    "durasi_response_time": 360,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BANGUN PRIMA CIPTA",
                    "alamat_pelapor": "KP PISANGAN 1 No.0 RT.2 RW.3 SEPATAN",
                    "no_telp_pelapor": "6282298961211",
                    "keterangan_pelapor": "kapan kupon undian d umumin bapak/ibu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103666",
                    "waktu_lapor": "01/02/2023 12:18:48",
                    "waktu_response": "01/02/2023 12:25:50",
                    "waktu_recovery": "01/02/2023 18:06:11",
                    "durasi_response_time": 422,
                    "durasi_recovery_time": 20421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "murtama mj silaen",
                    "alamat_pelapor": "JL KOMP PERDATAM KP PENINGGARAN 0",
                    "no_telp_pelapor": "628119197022",
                    "keterangan_pelapor": "Pengaktifan dan Penonaktifkan Meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103670",
                    "waktu_lapor": "01/02/2023 12:19:42",
                    "waktu_response": "01/02/2023 13:21:12",
                    "waktu_recovery": "01/02/2023 13:51:03",
                    "durasi_response_time": 3690,
                    "durasi_recovery_time": 1791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020103678",
                    "waktu_lapor": "01/02/2023 12:20:17",
                    "waktu_response": "01/02/2023 12:22:32",
                    "waktu_recovery": "01/02/2023 12:23:49",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febriandy",
                    "alamat_pelapor": "JL BUDI MULIA No.34 RT.8 RW.6 BUDI MULIA",
                    "no_telp_pelapor": "6282246138712",
                    "keterangan_pelapor": "Token (dibeli dari Tokopedia)Gagal terinput",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103679",
                    "waktu_lapor": "01/02/2023 12:20:22",
                    "waktu_response": "01/02/2023 12:24:46",
                    "waktu_recovery": "01/02/2023 13:56:02",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 5476,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "boding",
                    "alamat_pelapor": "JL PER VILLA MELATI MAS B-10-12",
                    "no_telp_pelapor": "6281299083086",
                    "keterangan_pelapor": "isi token tidak bisa ada tulisan di blokir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103681",
                    "waktu_lapor": "01/02/2023 12:20:50",
                    "waktu_response": "01/02/2023 12:59:53",
                    "waktu_recovery": "01/02/2023 13:15:04",
                    "durasi_response_time": 2343,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK EKO",
                    "alamat_pelapor": "DN SERDANG 1B TALANG BAYUR     RT-3 / RW-1",
                    "no_telp_pelapor": "0895608120900",
                    "keterangan_pelapor": "PELANGGAN MERASA TERJADI LONJAKAN TAGIHAN REKENING SETIAP BULANYA. YBS TIDAK BERADA DILOKASI SEHINGGA TIDAK DAPAT MELENGKAPI ANGKA STAND APP. SETEMPAT DIHUNI, TIDAK BERPAGAR, TERJANGKAU, PTUGAS RUTIN DATANG. PLN 123 TELAH MENJELASKAN NAMUN YBS MENGINGINKAN PENJELASAN LEBIH LANJUT DARI UNIT TERKAIT. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K5423020103687",
                    "waktu_lapor": "01/02/2023 12:21:50",
                    "waktu_response": "01/02/2023 12:23:13",
                    "waktu_recovery": "01/02/2023 13:29:20",
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 3967,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdulah",
                    "alamat_pelapor": "KP KETAPANG DONGKAL No. RT.2 RW.4 CIPONDOH",
                    "no_telp_pelapor": "6281288775592",
                    "keterangan_pelapor": "selamat siang,tolong di bantu permslhan perubahan daya,\\nsaya tidak dapat melanjutkan permohonan perubahan daya ,di karnakan ada permohonan yg blm di selesaikan,\\ntolong di bantu informasi permohonan yg di maksd,trmksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103693",
                    "waktu_lapor": "01/02/2023 12:22:29",
                    "waktu_response": "01/02/2023 12:26:54",
                    "waktu_recovery": "01/02/2023 12:51:07",
                    "durasi_response_time": 265,
                    "durasi_recovery_time": 1453,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GANIS",
                    "alamat_pelapor": "PR HARVEST CITY ROSEMARY RA16 NO 26 KEL CIKARAGEMAN KEC SETU KAB BEKASI JAWA BARAT",
                    "no_telp_pelapor": "081212974043",
                    "keterangan_pelapor": "TGL 05/12/2020 PENANGGANAN GANGGUAN MCB RUSAK OLEH PETUGAS (BP SYAIFUL) DILAKSANAKAN DENGAN  CARA SAMBUNG LANGSUNG, LG  TIDAK DIBERIKAN   MOHON   SEGERA DILAKUKAN PENANGGANAN SESUAI KETENTUANNYA. ID METER 32117760101. TERKAIT K5421062000437",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103709",
                    "waktu_lapor": "01/02/2023 12:24:02",
                    "waktu_response": "01/02/2023 12:26:23",
                    "waktu_recovery": "01/02/2023 13:09:11",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 2568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AILEEN",
                    "alamat_pelapor": "PR TAMAN RATU INDAH BLOK CC2 NO 16 RT 5/11 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02156966791",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 68.77 KWH. NO TOKEN : 5293 6790 6553 8033 2051",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103711",
                    "waktu_lapor": "01/02/2023 12:24:23",
                    "waktu_response": "01/02/2023 12:52:26",
                    "waktu_recovery": "01/02/2023 13:16:18",
                    "durasi_response_time": 1683,
                    "durasi_recovery_time": 1432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahdi",
                    "alamat_pelapor": "Kampung Makassar (Samping Nasdem, perempatan Larangan) Kedara. KiOS RISKI",
                    "no_telp_pelapor": "6282246135846",
                    "keterangan_pelapor": "Tidak Dapat Mengisi Token, Kwh Meter Menunjukkan \\\"Gagal\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020103716",
                    "waktu_lapor": "01/02/2023 12:24:54",
                    "waktu_response": "01/02/2023 12:38:32",
                    "waktu_recovery": "01/02/2023 12:41:25",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 173,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febriandy",
                    "alamat_pelapor": "JL BUDI MULIA No.34 RT.8 RW.6 BUDI MULIA",
                    "no_telp_pelapor": "6282246138712",
                    "keterangan_pelapor": "Token (dibeli dari Tokopedia)Gagal terinput",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103718",
                    "waktu_lapor": "01/02/2023 12:24:57",
                    "waktu_response": "01/02/2023 12:26:32",
                    "waktu_recovery": "01/02/2023 12:28:07",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhori Muslim",
                    "alamat_pelapor": "PR KEBUNAGUNG No. 0 RT.002 RW.01 KEBUNAGUNG",
                    "no_telp_pelapor": "6282334122124",
                    "keterangan_pelapor": "Saya memasukkan token, selalu gagal. Sudah dicek berkali2. Tetep ga bisa.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K3223020100204",
                    "waktu_lapor": "01/02/2023 12:25:52",
                    "waktu_response": "01/02/2023 12:34:02",
                    "waktu_recovery": "01/02/2023 13:43:51",
                    "durasi_response_time": 490,
                    "durasi_recovery_time": 4189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HADIMAN ",
                    "alamat_pelapor": "FAKULTAS TEHNIK GOWA JL MALINO NO 8 RT .-/- KEL.ROMANG LOMPOA KEC.BONTO MARANNU KAB GOWA ",
                    "no_telp_pelapor": "81244994791",
                    "keterangan_pelapor": "27 JAN 32   TUNG. REK. BULAN REK 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020103726",
                    "waktu_lapor": "01/02/2023 12:25:52",
                    "waktu_response": "01/02/2023 12:28:22",
                    "waktu_recovery": "01/02/2023 12:52:12",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Habudin Jauhari",
                    "alamat_pelapor": "DN MOYOT No.",
                    "no_telp_pelapor": "6281310875023",
                    "keterangan_pelapor": "tidak bisa masukkan nomer token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100853",
                    "waktu_lapor": "01/02/2023 12:26:30",
                    "waktu_response": "01/02/2023 14:07:20",
                    "waktu_recovery": "01/02/2023 14:20:20",
                    "durasi_response_time": 6050,
                    "durasi_recovery_time": 780,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUDA",
                    "alamat_pelapor": "JL BUDI OTOMO No. 28  RT 1 RW 1, KEL  JEPANG, KEC  MEJOBO, KAB. KUDUS, JAWA TENGAH LOKASI DI DEKAT RUKO  ",
                    "no_telp_pelapor": "082329011600",
                    "keterangan_pelapor": "TGL 9/9/2021  PROSES PB (RT1/2200VA) DENGAN NO.REGISTER: 008-8875540003488126.  TGL  9/9/2021   BIAYA PENYAMBUNGAN DAN BIAYA STROOM PERDANA TELAH DILUNASI, TGL 22/12/2022 TERDAPAT RESTITUSI DENGAN ALASAN MATERIAL TIDAK TERSEDIA. PELANGGAN SUDAH DATANG KE KANTOR PLN DAN SUDAH MENYERAHKAN PERSYARATANNYA. MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020103730",
                    "waktu_lapor": "01/02/2023 12:26:36",
                    "waktu_response": "01/02/2023 12:36:46",
                    "waktu_recovery": "01/02/2023 19:47:29",
                    "durasi_response_time": 610,
                    "durasi_recovery_time": 25843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indahwati",
                    "alamat_pelapor": "Jl. Gayungan V No.32",
                    "no_telp_pelapor": "6289617662400",
                    "keterangan_pelapor": "meminta perubahan daya,daya yang tadinya 1300 dimohon diganti ke daya 900",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020103732",
                    "waktu_lapor": "01/02/2023 12:26:41",
                    "waktu_response": "01/02/2023 12:40:19",
                    "waktu_recovery": "01/02/2023 14:04:25",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 5046,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FELICIA SANJAYA",
                    "alamat_pelapor": "JL. SUKOMULYO NOTE: DI PARKIRAN MOTOR, SUKOMULYO, MANYAR, KAB. GRESIK, JAWA TIMUR",
                    "no_telp_pelapor": "082131165775",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI RESTITUSI BP PROSES PB (B1T/1300 VA) DENGAN NO. REGISTRASI 5112012104246 DIKARENAKAN MENGGUNAKAN KWH EXSTING. TGL 14/01/2023 BP DAN STROOM AWAL TELAH DILUNASI.",
                    "media": "Email",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020103734",
                    "waktu_lapor": "01/02/2023 12:26:51",
                    "waktu_response": "01/02/2023 12:27:48",
                    "waktu_recovery": "01/02/2023 12:39:49",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 721,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bambang haryanto",
                    "alamat_pelapor": "DN MEKAR JADI No.00 RT.30 RW.8 BUMI RESTU",
                    "no_telp_pelapor": "6285377778339",
                    "keterangan_pelapor": "kwh kena petir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALIANDA"
                },
                {
                    "no_laporan": "K5523020100450",
                    "waktu_lapor": "01/02/2023 12:26:54",
                    "waktu_response": "01/02/2023 12:29:16",
                    "waktu_recovery": "01/02/2023 12:49:51",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 1235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADE SUGITA",
                    "alamat_pelapor": "JL SETIABUDI NO 8 BR - DS KUTA KEC KUTA KAB BADUNG",
                    "no_telp_pelapor": "03618496154",
                    "keterangan_pelapor": "MOHON PENANGANAN ANGKA STAND APP PASCABAYAR TIDAK BEROPERASI (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103746",
                    "waktu_lapor": "01/02/2023 12:28:27",
                    "waktu_response": "01/02/2023 12:37:26",
                    "waktu_recovery": "01/02/2023 13:10:10",
                    "durasi_response_time": 539,
                    "durasi_recovery_time": 1964,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "satibi",
                    "alamat_pelapor": "JL SINGOSARI No.0 RT.0",
                    "no_telp_pelapor": "6285379586962",
                    "keterangan_pelapor": "kWh rusak,api terputus dan tidak nyambung intalasi,di   di lanjut ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020103753",
                    "waktu_lapor": "01/02/2023 12:29:26",
                    "waktu_response": "01/02/2023 12:58:03",
                    "waktu_recovery": "01/02/2023 13:19:14",
                    "durasi_response_time": 1717,
                    "durasi_recovery_time": 1271,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA ",
                    "alamat_pelapor": "PR VIOLET GARDEN BLOK E NO.27 JL TERUSAN I GUSTI NGURAH RAI RT 01 RW 16 KEL KERANJI KEC BEKASI BARAT. DEKAT SMA 12 BEKASI ",
                    "no_telp_pelapor": "02129287549",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PEPRINDAHAN APP DI KARENAKAN RENOVASI BANGUAN. PELANGGAN SELAKU PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103767",
                    "waktu_lapor": "01/02/2023 12:30:50",
                    "waktu_response": "01/02/2023 12:32:32",
                    "waktu_recovery": "01/02/2023 13:11:41",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AFRIZAL / afrizaltomii",
                    "alamat_pelapor": "JLN ALTERNATIF GOR PAKANSARI (DI.DESA COFFEE AND EATERY) ",
                    "no_telp_pelapor": "082112094920",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH TARIF, DARI TARIF RUMAH TANGGA MENJADI TARIF BISNIS, KEPERUNTUKAN USAHA. SESUAI INFO PELANGGAN, YBS SUDAH 4X DATANG KE KANTOR PLN SETEMPAT SEJAK BULAN AGUSTUS 2022 DENGAN MELENGKAPI PERSYARATAN, NAMUN HANYA DIINFOKAN BAHWA AKAN DISURVEY. PELANGGAN MERASA KECEWA KARENA SAMPAI SAAT INI BELUM DISURVEY. ",
                    "media": "Instagram",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103769",
                    "waktu_lapor": "01/02/2023 12:31:11",
                    "waktu_response": "01/02/2023 13:01:36",
                    "waktu_recovery": "01/02/2023 15:31:14",
                    "durasi_response_time": 1825,
                    "durasi_recovery_time": 8978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bastian Fredrick Panjaitan",
                    "alamat_pelapor": "KK BJ MENTENG B No.197 RT.000 RW.00 BJ MENTENG",
                    "no_telp_pelapor": "6285216626791",
                    "keterangan_pelapor": "Mcb turun terus tidak ada pemakaian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5323020100458",
                    "waktu_lapor": "01/02/2023 12:31:47",
                    "waktu_response": "01/02/2023 13:12:20",
                    "waktu_recovery": "01/02/2023 14:21:35",
                    "durasi_response_time": 2433,
                    "durasi_recovery_time": 4155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGA",
                    "alamat_pelapor": "JL PARUNG JAYA KP PONDOK BAHAR NO 99 RT-2 RW-2 KEL PONDOK BAHAR KEC KARANGTENGAH KOTA TANGERANG  / DPN SMPN 24 ",
                    "no_telp_pelapor": "6287776852448",
                    "keterangan_pelapor": "SEJAK TGL 2 JUNI 2022 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG TERKAIT NO LAPOR GANGGUAN  G5422060217165, NO METER 86052324539, PTL MENYALA, MOHON PENORMALAN KEMBALI PTLNYA SESUAI KETENTUAN DAN PENGANTIAN MATERIALNYA KARENA ALARM LPB TERUS BERBUNYI SERTA KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020103776",
                    "waktu_lapor": "01/02/2023 12:32:19",
                    "waktu_response": "01/02/2023 12:48:45",
                    "waktu_recovery": "01/02/2023 15:57:09",
                    "durasi_response_time": 986,
                    "durasi_recovery_time": 11304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDUL CHAFID",
                    "alamat_pelapor": "Jl. Kemantren 1 No.6 rt9 RW 3",
                    "no_telp_pelapor": "6281334422374",
                    "keterangan_pelapor": "spaneng turun gak normal, peralatan rusak semuanya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020103777",
                    "waktu_lapor": "01/02/2023 12:32:33",
                    "waktu_response": "01/02/2023 12:33:02",
                    "waktu_recovery": "01/02/2023 13:05:15",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 1933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agnes kusumah wardhani",
                    "alamat_pelapor": "PR PURI MELODI MANGKUBUMI No.C1 RT.2 RW.1 CIPARI",
                    "no_telp_pelapor": "6289639017666",
                    "keterangan_pelapor": "saya isi ulang token tapi gagal terus , sudah 2x input dan 2x pembelian 5634 8232 1887 2784 7440 dan 0825 7970 1160 1088 0976 . mohon segera dibantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020103780",
                    "waktu_lapor": "01/02/2023 12:33:10",
                    "waktu_response": "01/02/2023 12:36:15",
                    "waktu_recovery": "01/02/2023 13:29:13",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 3178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FARIDA ",
                    "alamat_pelapor": "JL KAV DARUSALAM 3 RT3/8 NO 0 KEL KETAPANG KEC CIPONDOH KOTA TANGERANG BANTEN",
                    "no_telp_pelapor": "0215440328",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PS (L/1.300 VA), KEPERUNTUKAN PESTA SELAMA 2  HARI TGL 3 FEB 2023 S/D TGL 04 FEB2023  PUKUL 09.00  WIB MELALUI PLN 123 DENGAN NO AGENDA 566100132302010001  DAN NO REGISTER 5661029003050. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103782",
                    "waktu_lapor": "01/02/2023 12:33:19",
                    "waktu_response": "01/02/2023 12:48:26",
                    "waktu_recovery": "01/02/2023 13:07:18",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 1132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RISA",
                    "alamat_pelapor": "JL TEGAL CUPEK GG SINTA KERO NO 34 RT -/- KEL KEROBOKAN KEC KUTA UTARA KAB BADUNG ACUAN LOKASI -",
                    "no_telp_pelapor": "081213230315",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT TGL 27/01/23 TELAH DILAKUKAN SURVEY PROSES PINDAH JARINGAN DENGAN NO LAPOR K5423012503493 NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020103786",
                    "waktu_lapor": "01/02/2023 12:34:15",
                    "waktu_response": "01/02/2023 12:58:28",
                    "waktu_recovery": "01/02/2023 13:18:53",
                    "durasi_response_time": 1453,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "JL. RAYA PULAU GEBANG NO. 32 RT. 12 RW. 06 KEL. PULO GEBANG KEC. CAKUNG JAKTIM ( LOKASI DEKAT BENGKEL HONDA )",
                    "no_telp_pelapor": "08112556887",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER: 14011916088. TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN . PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST). PTL MENYALA SISA KWH: 56 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103789",
                    "waktu_lapor": "01/02/2023 12:34:24",
                    "waktu_response": "01/02/2023 12:38:34",
                    "waktu_recovery": "01/02/2023 13:28:30",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 2996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satria Akhiratul Rahmad",
                    "alamat_pelapor": "PR WISMAMAS II L7 No.21 PSK",
                    "no_telp_pelapor": "62895357861224",
                    "keterangan_pelapor": "meteran listrik tidak berjalan atau angaknya menetap",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103794",
                    "waktu_lapor": "01/02/2023 12:35:08",
                    "waktu_response": "01/02/2023 12:53:54",
                    "waktu_recovery": "01/02/2023 13:42:06",
                    "durasi_response_time": 1126,
                    "durasi_recovery_time": 2892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD RIF'AN KHUDLORI",
                    "alamat_pelapor": "DN BALONGAN No. RT.11 RW.3 JANTI",
                    "no_telp_pelapor": "6281331107761",
                    "keterangan_pelapor": "mohon informasinya untuk status rubah daya dan no pembayarannya.\\nID Transaksi :PLN/5118101022023002849dan Nomor Agenda :511819922302013845\\n\\nterima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020103798",
                    "waktu_lapor": "01/02/2023 12:35:46",
                    "waktu_response": "01/02/2023 13:12:54",
                    "waktu_recovery": "01/02/2023 14:37:16",
                    "durasi_response_time": 2228,
                    "durasi_recovery_time": 5062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nadya Prilly",
                    "alamat_pelapor": "jln candi deres... ",
                    "no_telp_pelapor": "6281332116463",
                    "keterangan_pelapor": "nomor token di isi pulsa gagal. \\nsetelah lapor... nomor token sudah di ganti.\\ndi isi pulsa bisa... tetapi untuk memasukkan no token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENCONG"
                },
                {
                    "no_laporan": "K5423020103802",
                    "waktu_lapor": "01/02/2023 12:36:24",
                    "waktu_response": "01/02/2023 12:42:04",
                    "waktu_recovery": "01/02/2023 12:51:39",
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 575,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Mulyono",
                    "alamat_pelapor": "balerejo rt 03 rw 09, watagung baturetno",
                    "no_telp_pelapor": "6282326005871",
                    "keterangan_pelapor": "beli pulsa kok gk bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020103803",
                    "waktu_lapor": "01/02/2023 12:36:40",
                    "waktu_response": "01/02/2023 12:40:06",
                    "waktu_recovery": "01/02/2023 15:31:23",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 10277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy susanto",
                    "alamat_pelapor": "JL KAPT DULASIM 7A/ No.002 RT.002 RW.01 KRAMAT ING",
                    "no_telp_pelapor": "6285731633339",
                    "keterangan_pelapor": "minta pergantian pemasangan dari meteran ke token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020103805",
                    "waktu_lapor": "01/02/2023 12:37:06",
                    "waktu_response": "01/02/2023 14:27:30",
                    "waktu_recovery": "01/02/2023 15:22:31",
                    "durasi_response_time": 6624,
                    "durasi_recovery_time": 3301,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MERI",
                    "alamat_pelapor": "JL. BONTO RAMBA NO. 35 RW. 01 KEL. TAMALAN REA KEC.  MAKASSAR KOTA MAKASSAR SULSEL (DEKAT WIHARA)",
                    "no_telp_pelapor": "081355663994",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 16.47 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020103809",
                    "waktu_lapor": "01/02/2023 12:37:46",
                    "waktu_response": "01/02/2023 13:18:53",
                    "waktu_recovery": "01/02/2023 13:19:59",
                    "durasi_response_time": 2467,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andrean miyatami",
                    "alamat_pelapor": "DN DOPANG TENGAH No.",
                    "no_telp_pelapor": "6287865521900",
                    "keterangan_pelapor": "token tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020103810",
                    "waktu_lapor": "01/02/2023 12:37:52",
                    "waktu_response": "01/02/2023 13:18:52",
                    "waktu_recovery": "01/02/2023 13:38:14",
                    "durasi_response_time": 2460,
                    "durasi_recovery_time": 1162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PATAR DEAN OTTO",
                    "alamat_pelapor": "JL PURNAWIRAWAN NO 20 RT --/-- KEL SATRIA KEC PADANG HILIR KOTA TEBING TINGGI PRV SUMUT.",
                    "no_telp_pelapor": "081375719459",
                    "keterangan_pelapor": "LEBIH TAGIH. REK FEBRUARI 23 ST AK AP2T 2023 : 17907 ST AK ACMT : 17907, STAND APP TGL 01/02/23 = 17615  (SETEMPAT RUMAH DIHUNI, DAN PETUGAS CATER RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020103811",
                    "waktu_lapor": "01/02/2023 12:38:04",
                    "waktu_response": "01/02/2023 12:42:39",
                    "waktu_recovery": "01/02/2023 13:14:49",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 1930,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Ari Sadewo",
                    "alamat_pelapor": "JL RY PABUARAN RT1/2 No.0 RT.0",
                    "no_telp_pelapor": "6285875909193",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1423020100294",
                    "waktu_lapor": "01/02/2023 12:39:31",
                    "waktu_response": "01/02/2023 13:28:18",
                    "waktu_recovery": "01/02/2023 13:29:42",
                    "durasi_response_time": 2927,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JLN PADARINGAN NO. - RT. 2 RW. - DESA PURWAJAYA KEC. LOAJANAN KAB KUTAI KARTA NEGARA PROV KALTIM. ",
                    "no_telp_pelapor": "85346775655",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32174989775 SISA KWH 12.62 DAN NO TOKEN 64540692439369424476.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5423020103820",
                    "waktu_lapor": "01/02/2023 12:39:35",
                    "waktu_response": "01/02/2023 14:45:59",
                    "waktu_recovery": "01/02/2023 15:53:43",
                    "durasi_response_time": 7584,
                    "durasi_recovery_time": 4064,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iblano parosa",
                    "alamat_pelapor": "JL BARIANG CIBADAK AMPO No.",
                    "no_telp_pelapor": "6285363610019",
                    "keterangan_pelapor": "ada kendala pada jaringan/kabel listrik yang mengarah kerumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5523020100470",
                    "waktu_lapor": "01/02/2023 12:39:38",
                    "waktu_response": "01/02/2023 12:58:28",
                    "waktu_recovery": "01/02/2023 13:17:26",
                    "durasi_response_time": 1130,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAN JAYADI ",
                    "alamat_pelapor": "JL SELAWING DASAN BARU DN BELAMBANG DS SAKRA SELATAN KEC SAKRA KOTA LOMBOK TIMUR,BELAKANG SDN 4 SAKRA SELATAN ",
                    "no_telp_pelapor": "087763305573",
                    "keterangan_pelapor": "1 APP PRABAYAR (  TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 20. NO TOKEN :71205469989172020310",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020103821",
                    "waktu_lapor": "01/02/2023 12:39:47",
                    "waktu_response": "01/02/2023 12:43:13",
                    "waktu_recovery": "01/02/2023 13:01:04",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 1071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "KK CIKANDE GRIYA ASRI BLOK C2 NO.56 RT 001 / RW 010 CLUSTER KENARI, KEL CIKANDE, KEC CIKANDE, KAB SERANG, BANTEN ",
                    "no_telp_pelapor": "089653030736",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 24/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR KARENA PEREMEJAAN APP TUA. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH PADA APP LAMA (NO METER: 46001582660). MOHON SISA KWH TSB DAPAT DIKONVERSI KE APP BARU (NO METER: 14460946404)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020103825",
                    "waktu_lapor": "01/02/2023 12:39:59",
                    "waktu_response": "01/02/2023 13:49:55",
                    "waktu_recovery": "01/02/2023 14:07:18",
                    "durasi_response_time": 4196,
                    "durasi_recovery_time": 1043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ryan Adi Wijaya",
                    "alamat_pelapor": "DS KARANG ASEM No. RT. 0 RW. 0 PATOKAN",
                    "no_telp_pelapor": "6281916249400",
                    "keterangan_pelapor": "pemakaian listrik tidak masuk akal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5423020103830",
                    "waktu_lapor": "01/02/2023 12:40:42",
                    "waktu_response": "01/02/2023 13:07:39",
                    "waktu_recovery": "01/02/2023 14:43:36",
                    "durasi_response_time": 1617,
                    "durasi_recovery_time": 5757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARTANTO TAMPUBOLON",
                    "alamat_pelapor": "KK MEDANG LESTARI BLK B3-G-34 PAGEDANGAN",
                    "no_telp_pelapor": "6281288540446",
                    "keterangan_pelapor": "bulan Februari tagihan listrik saya mencapai 1 jt lebih padahal jarang dipakai",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103840",
                    "waktu_lapor": "01/02/2023 12:41:30",
                    "waktu_response": "01/02/2023 12:43:06",
                    "waktu_recovery": "01/02/2023 13:14:43",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 1897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Ari Sadewo",
                    "alamat_pelapor": "Jl. Raya Pabuaran No.19-A",
                    "no_telp_pelapor": "6285875909193",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103844",
                    "waktu_lapor": "01/02/2023 12:41:48",
                    "waktu_response": "01/02/2023 12:55:48",
                    "waktu_recovery": "01/02/2023 15:48:59",
                    "durasi_response_time": 840,
                    "durasi_recovery_time": 10391,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NASICHIN",
                    "alamat_pelapor": "DS KANDANGAN TIMUR No.0 RT.7 RW.4 KREMBUNG",
                    "no_telp_pelapor": "6289508852000",
                    "keterangan_pelapor": "tolong bantu \\ntoken listrik gagal dimasukkan\\nminta key token nya yaa\\n\\n32010571845, SUKSES. SN: 5129-3657-6865-5125-1169/FITRI-ASTUTIK/R1M/900VA/67,9KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020103846",
                    "waktu_lapor": "01/02/2023 12:42:12",
                    "waktu_response": "01/02/2023 12:46:39",
                    "waktu_recovery": "01/02/2023 13:41:34",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 3295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bapak Lukman Hakim / @NLookm ",
                    "alamat_pelapor": "NIRMALA ASRI PONDOK RANGGON RT/RW: 004/06 NO. 188, HARJAMUKTI, CIMANGGIS, DEPOK 16454 ",
                    "no_telp_pelapor": "085649767092",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223010101454. INFO PELANGGAN BELUM ADA TINDAK LANJUT. MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN DISPLAY TERTERA (USANG) PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 15 OKTOBER 2022 SEBESAR RP. 100.000,- DENGAN NOMOR TOKEN 1761-5467-1675-7461-5190 DAN SISA 3.02 KWH. TERKAIT K5223013001653",
                    "media": "Twitter",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020103854",
                    "waktu_lapor": "01/02/2023 12:43:10",
                    "waktu_response": "01/02/2023 13:09:10",
                    "waktu_recovery": "01/02/2023 13:17:28",
                    "durasi_response_time": 1560,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi putra",
                    "alamat_pelapor": "Jl. Pariaman - Malalak",
                    "no_telp_pelapor": "6285363860338",
                    "keterangan_pelapor": "sudah membeli token listrik..sudah mengisi nomor token dengan benar tetapi selalu gagal mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTO TUO"
                },
                {
                    "no_laporan": "K5423020103859",
                    "waktu_lapor": "01/02/2023 12:43:53",
                    "waktu_response": "01/02/2023 13:14:41",
                    "waktu_recovery": "01/02/2023 15:49:01",
                    "durasi_response_time": 1848,
                    "durasi_recovery_time": 9260,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yanni kusno",
                    "alamat_pelapor": "JL SUMATERA BELAWAN",
                    "no_telp_pelapor": "6285261034113",
                    "keterangan_pelapor": "gagal isi pulsa PELANGGAN BERSEDIA MEMBATALKAN LAPORANYA CC.12.CITRA LAPORAN BARU G1223020100244",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5423020103860",
                    "waktu_lapor": "01/02/2023 12:43:56",
                    "waktu_response": "01/02/2023 12:53:27",
                    "waktu_recovery": "01/02/2023 13:27:58",
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 2071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSTAIN",
                    "alamat_pelapor": "DS CANGKAREMAN No. KONANG",
                    "no_telp_pelapor": "6287749203113",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020103865",
                    "waktu_lapor": "01/02/2023 12:44:09",
                    "waktu_response": "01/02/2023 13:14:03",
                    "waktu_recovery": "01/02/2023 14:30:29",
                    "durasi_response_time": 1794,
                    "durasi_recovery_time": 4586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jonson",
                    "alamat_pelapor": "Jl. Rw. Bunga XIV No.102",
                    "no_telp_pelapor": "628567819121",
                    "keterangan_pelapor": "Tidak bisa mengisi token listrik, sudah di ulang 2x muncul tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103867",
                    "waktu_lapor": "01/02/2023 12:44:23",
                    "waktu_response": "01/02/2023 12:57:38",
                    "waktu_recovery": "01/02/2023 13:29:27",
                    "durasi_response_time": 795,
                    "durasi_recovery_time": 1909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "raden",
                    "alamat_pelapor": "DS PATOMAN No.22 RT.2 RW.2 PATOMAN",
                    "no_telp_pelapor": "6285709364415",
                    "keterangan_pelapor": "kwh rusak,diajukan pergantian meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5423020103873",
                    "waktu_lapor": "01/02/2023 12:45:01",
                    "waktu_response": "01/02/2023 12:47:09",
                    "waktu_recovery": "01/02/2023 15:41:58",
                    "durasi_response_time": 128,
                    "durasi_recovery_time": 10489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA ",
                    "alamat_pelapor": "JL CINERE RAYA NO 7 RT 05/10 KEL CINERE  KEC CINERE DEPOK JAWA BARAT",
                    "no_telp_pelapor": "02175907514",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN . PROSES GESER SR DIKARENAKAN POSISINYA MELEWATI JENDELA PELANGGAN , PEMOHON MENGAKU SEBAGAI YG DIKUASAKAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103881",
                    "waktu_lapor": "01/02/2023 12:46:13",
                    "waktu_response": "01/02/2023 12:53:21",
                    "waktu_recovery": "01/02/2023 15:52:49",
                    "durasi_response_time": 428,
                    "durasi_recovery_time": 10768,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TIMBUL",
                    "alamat_pelapor": "KK NERADA BLOK B2E NO.1 JL CENDRAWASIH  CIPAYUNG, CIPAYUNG, CIPUTAT, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "081381131515",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 25/01/23 PROSES TD (R2T/3.500 VA -R1T/2.200 VA) MELALUI APLIKASI PLN MOBILE DENGAN NO AGENDA 543609922301253772 NAMUN PADA DATA AP2T PERMOHONAN BELUM DISAHKAN MANAGER. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103886",
                    "waktu_lapor": "01/02/2023 12:47:07",
                    "waktu_response": "01/02/2023 12:50:27",
                    "waktu_recovery": "01/02/2023 13:20:16",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 1789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ENDIN",
                    "alamat_pelapor": "ko lebak pendey",
                    "no_telp_pelapor": "6285817816366",
                    "keterangan_pelapor": "tidak bisa masukin token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K1423020100299",
                    "waktu_lapor": "01/02/2023 12:47:29",
                    "waktu_response": "01/02/2023 13:05:34",
                    "waktu_recovery": "01/02/2023 14:53:57",
                    "durasi_response_time": 1085,
                    "durasi_recovery_time": 6503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "JLN THAMRIN UJUNG NO. 180 A RT. - RW. - KEL. SUKAMAJU KEC. SAIL KOTA PEKANBARU PROV RIAU.",
                    "no_telp_pelapor": "082385555577",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32158680556 SISA KWH 19.76 DAN NO TOKEN 37266249608467738592, 38647138157658306379.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020103888",
                    "waktu_lapor": "01/02/2023 12:47:30",
                    "waktu_response": "01/02/2023 12:49:35",
                    "waktu_recovery": "01/02/2023 15:42:57",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 10402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FATIH",
                    "alamat_pelapor": "PONDOK PESANTRE UMMU QURA JL RAYA PONDOK CABE RT 1/4 KEL ONDOK CABE ILIR KEC PAMULANG KOTA TANGSEL",
                    "no_telp_pelapor": "085870267450",
                    "keterangan_pelapor": "MOHON UNTUK TINDAKLANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN PROSES TD ( R3/7700 VA - R2/3500 VA) DENGAN NO AGENDA 543609922301313967, NAMU PADA STATUS AP2T MASIH MENUNGGU PERMOHONAN BELUM DISAHKAN MANAGER.",
                    "media": "Email",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103891",
                    "waktu_lapor": "01/02/2023 12:47:49",
                    "waktu_response": "01/02/2023 12:53:46",
                    "waktu_recovery": "01/02/2023 13:24:50",
                    "durasi_response_time": 357,
                    "durasi_recovery_time": 1864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur hidayat",
                    "alamat_pelapor": "Perum Kutabumi 6 ResidenceBlk.G12,no.3Rajeg",
                    "no_telp_pelapor": "6285775166442",
                    "keterangan_pelapor": "isi token di meteran gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100480",
                    "waktu_lapor": "01/02/2023 12:47:54",
                    "waktu_response": "01/02/2023 12:53:58",
                    "waktu_recovery": "01/02/2023 14:04:47",
                    "durasi_response_time": 364,
                    "durasi_recovery_time": 4249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YAYAH ",
                    "alamat_pelapor": "JL ANYELIR NO -  KP SUKAKARYA DS BABAKAN ASEM RT 3 RW 10 KEC TELUK NAGA KAB TANGERANG LOKASI : DEKAT DR SUPARDI , LEWAT KOMPLEK GARUDA BLOK A PALING UJUNG ADA WARUNG WARNA KUNING \\n",
                    "no_telp_pelapor": "087890845151",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. NO TOKEN : 55761177307476016814, SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 11.34",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103892",
                    "waktu_lapor": "01/02/2023 12:48:04",
                    "waktu_response": "01/02/2023 12:59:11",
                    "waktu_recovery": "01/02/2023 14:26:49",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 5258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL PONCOL JAYA II NO 47   RT-13 / RW-7 KEL GANDARIA SELATAN KEC CILANDAK KOTA JAKARTA SELATAN ACUAN LOKASI DEKAT PUSKESMAS GANDARIA SELATAN",
                    "no_telp_pelapor": "0217504003",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PTL MENYALA SISA KWH TIDAK MENGETAHUI. DATA PADA AP2T TIDAK TERDAPAT BLOCKING ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103903",
                    "waktu_lapor": "01/02/2023 12:49:01",
                    "waktu_response": "01/02/2023 12:53:19",
                    "waktu_recovery": "01/02/2023 13:24:21",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 1862,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masruroh",
                    "alamat_pelapor": "KP BERAMAH DALEMAN No. RT. RW. BANGKALAN",
                    "no_telp_pelapor": "6287774598866",
                    "keterangan_pelapor": "saat isi ulang pulsa, gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5323020100474",
                    "waktu_lapor": "01/02/2023 12:50:12",
                    "waktu_response": "01/02/2023 12:57:40",
                    "waktu_recovery": "01/02/2023 16:06:05",
                    "durasi_response_time": 448,
                    "durasi_recovery_time": 11305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALAN",
                    "alamat_pelapor": "JL. SWADAYA, CLUSTER PRIMA SUKAMENAK INDAH NO. 45 KEL. SUKAMENAK KEC. MARGAHAYU KAB. BANDUNG / DEKAT COUNTER HP",
                    "no_telp_pelapor": "085100103540",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PEMINDAHAN JALUR KABEL SR INGIN LANGSUNG DARI TIANG (TIDAK DI KETTING DARI TETANGGA) KARENA TETANGGA PELANGGAN KEBERATAN\\n, NO METER : 56213341565",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020103912",
                    "waktu_lapor": "01/02/2023 12:50:12",
                    "waktu_response": "01/02/2023 13:16:40",
                    "waktu_recovery": "01/02/2023 13:18:04",
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novi Harianto",
                    "alamat_pelapor": "JL PERWIRA No. BAGAN BESA",
                    "no_telp_pelapor": "6285264444448",
                    "keterangan_pelapor": "saya sudah melunasi tambah daya dari 1300 ke 3500 .permohonan sudah selesai tapi pegutas sampai saat ini belum datang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5423020103920",
                    "waktu_lapor": "01/02/2023 12:51:19",
                    "waktu_response": "01/02/2023 12:54:15",
                    "waktu_recovery": "01/02/2023 13:25:13",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1858,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Omcpare Pare",
                    "alamat_pelapor": "JL MANGGA No.0 RT.0 RW.0 LAGALIGO",
                    "no_telp_pelapor": "6282248632054",
                    "keterangan_pelapor": "Di kwh tower bts kami ada cicak mati, tolong dibantu bersihkan, tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020103922",
                    "waktu_lapor": "01/02/2023 12:51:30",
                    "waktu_response": "01/02/2023 13:15:21",
                    "waktu_recovery": "01/02/2023 14:07:36",
                    "durasi_response_time": 1431,
                    "durasi_recovery_time": 3135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAERI ",
                    "alamat_pelapor": "JL RAYA PABUARAN RT1/2 NO 40 KEL JATIRANGGON KEC JATISAMPURNNA BEKASI JAWA BARAT ",
                    "no_telp_pelapor": "0218455909",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL HAMPIR PADAM) SISA 12,95 KWH   NO TOKEN 0384 7455 1028 4071 7334, ID METER 32147744653",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103933",
                    "waktu_lapor": "01/02/2023 12:52:26",
                    "waktu_response": "01/02/2023 13:01:47",
                    "waktu_recovery": "01/02/2023 14:07:39",
                    "durasi_response_time": 561,
                    "durasi_recovery_time": 3952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020103934",
                    "waktu_lapor": "01/02/2023 12:52:42",
                    "waktu_response": "01/02/2023 13:21:42",
                    "waktu_recovery": "01/02/2023 13:25:04",
                    "durasi_response_time": 1740,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REMON ",
                    "alamat_pelapor": "JL KEMBANG JOYO NO 24 DS KUTOHARJO     RT-2 / RW-2  KEC. - KAB PATI || SETEMPAT SKUTO PATI ",
                    "no_telp_pelapor": "081268813953",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN NO METER 86220211774 MEMILIKI ANGSURAN P2TL NO REGIS 5200443004422 . YBS MENGINGINKAN RINCIAN TERKAIT TAGIHAN TSB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020103943",
                    "waktu_lapor": "01/02/2023 12:53:46",
                    "waktu_response": "01/02/2023 12:57:54",
                    "waktu_recovery": "01/02/2023 13:17:20",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 1166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "afifuddin adnan",
                    "alamat_pelapor": "kalianyar,desa kalianyar kec.terara,kab.lotim,ntb",
                    "no_telp_pelapor": "6287773978210",
                    "keterangan_pelapor": "no token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5523020100486",
                    "waktu_lapor": "01/02/2023 12:54:03",
                    "waktu_response": "01/02/2023 12:55:56",
                    "waktu_recovery": "01/02/2023 13:03:09",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA TEGAR ",
                    "alamat_pelapor": "JL - NO - DN PELILIT DS PEJUKUTAN KEC NUSA PENIDA KAB KLUNGKUNG LOKASI : ATUH BEACH 2",
                    "no_telp_pelapor": "03665551705",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI  2023 BERIKUT BK  TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020103952",
                    "waktu_lapor": "01/02/2023 12:55:01",
                    "waktu_response": "01/02/2023 14:01:07",
                    "waktu_recovery": "01/02/2023 14:08:42",
                    "durasi_response_time": 3966,
                    "durasi_recovery_time": 455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GITO",
                    "alamat_pelapor": "JL MG BESAR IV 46 - RT-6 / RW-3 KEL TAMAN SARI KEC TAMAN SARI JAKARTA BARAT ",
                    "no_telp_pelapor": "0216297310",
                    "keterangan_pelapor": "TGL 01/02/23 DATANG PETUGAS MELAKUKAN PERGANTIAN APP (PEREMAJAAN) OLEH PETUGAS BP YOSEP IBRAHIM DAN BP AGUS BAHTIAR TANPA DILAKUKAN PENYEGELAN KEMBALI KARENA INFO PETUGAS MEMERLUKAN PERGANTIAN MCB. LG NO. 132980. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103957",
                    "waktu_lapor": "01/02/2023 12:55:41",
                    "waktu_response": "01/02/2023 14:28:59",
                    "waktu_recovery": "01/02/2023 15:22:23",
                    "durasi_response_time": 5598,
                    "durasi_recovery_time": 3204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ADRIANTI",
                    "alamat_pelapor": "PR. BUMI PERMATA SUDIANG 1 BLOK K3 NO. 6 KEL. SUDIANG KEC. BIRINGKANAYA KOTA MAKASSAR (ACUAN LOKASI : DIDEKAT INDOMARET)",
                    "no_telp_pelapor": "081243755499",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN APP TERTER GAGAL SISA 13.00 KWH  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5523020100488",
                    "waktu_lapor": "01/02/2023 12:56:11",
                    "waktu_response": "01/02/2023 13:13:41",
                    "waktu_recovery": "01/02/2023 13:20:32",
                    "durasi_response_time": 1050,
                    "durasi_recovery_time": 411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA TEGAR ",
                    "alamat_pelapor": "JL - NO - DN PELILIT DS PEJUKUTAN KEC NUSA PENIDA KAB KLUNGKUNG LOKASI : ATUH BEACH 1",
                    "no_telp_pelapor": "03665551705",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI  2023 BERIKUT BK  TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020103962",
                    "waktu_lapor": "01/02/2023 12:56:32",
                    "waktu_response": "01/02/2023 12:58:25",
                    "waktu_recovery": "01/02/2023 13:19:11",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 1246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LIA",
                    "alamat_pelapor": "JL MASJID DARUTAQWA     RT-4 / RW-7 NO - KEL KRUKUT KEC LIMO KOTA DEPOK PROV JABAR // DEKAT KIOS UNGGAS ",
                    "no_telp_pelapor": "081213753107",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). NO TOKEN 1330 6201 3972 0826 4018. ID METER 32137061589. SISA 14.06KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103968",
                    "waktu_lapor": "01/02/2023 12:57:12",
                    "waktu_response": "01/02/2023 13:16:06",
                    "waktu_recovery": "01/02/2023 13:24:42",
                    "durasi_response_time": 1134,
                    "durasi_recovery_time": 516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEFIA",
                    "alamat_pelapor": "JL PERGUDANGAN AEROPOLIS TECHNOPARK WH BS NO.29  KEL NEGLASARI KEC NEGLASARI, KOTA TANGERANG, BANTEN // DIDALEM KOMPLEK PERGUDANGAN  AEROPOLIS TECHNOPARK ",
                    "no_telp_pelapor": "085216642778",
                    "keterangan_pelapor": "TGL 28/12/2022 PROSES PD (B2T/10.600 VA - B2/53.000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 566609922212281656 DAN NO KODE PEMBAYARAN 5666055083115. TGL 28/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGANNYA. TERKAIT NO LAPOR K5423010902252, K5423012000982, K5423010902252 DAN K5423012703684. PELANGGAN MENGINGINKAN DIHUBUNGI HARI INI  ATAS KEPASTIAN PROSES TSB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103975",
                    "waktu_lapor": "01/02/2023 12:58:12",
                    "waktu_response": "01/02/2023 13:39:06",
                    "waktu_recovery": "01/02/2023 18:11:56",
                    "durasi_response_time": 2454,
                    "durasi_recovery_time": 16370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERNI",
                    "alamat_pelapor": " JL. WR. SUPRATMAN NO.3 KEL. PASAR KEC. GUNUNGSITOLI KOTA GUNUNGSITOLI",
                    "no_telp_pelapor": "081375488444",
                    "keterangan_pelapor": "MOHON BANTUAN. PELANGGAN MENGINGINKAN RINCIAN TAGIHAN JULI 2022.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP GUNUNG SITOLI"
                },
                {
                    "no_laporan": "K5423020103976",
                    "waktu_lapor": "01/02/2023 12:58:12",
                    "waktu_response": "01/02/2023 13:01:48",
                    "waktu_recovery": "01/02/2023 13:16:11",
                    "durasi_response_time": 216,
                    "durasi_recovery_time": 863,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dema Sadema",
                    "alamat_pelapor": "JAN",
                    "no_telp_pelapor": "6282152852577",
                    "keterangan_pelapor": "gagal mengisi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020103977",
                    "waktu_lapor": "01/02/2023 12:58:27",
                    "waktu_response": "01/02/2023 13:15:35",
                    "waktu_recovery": "01/02/2023 14:07:23",
                    "durasi_response_time": 1028,
                    "durasi_recovery_time": 3108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHLIS",
                    "alamat_pelapor": "JL SEJATI RAYA No. RT.3 RW.19 JATIMAKMUR",
                    "no_telp_pelapor": "6287884680121",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103979",
                    "waktu_lapor": "01/02/2023 12:58:42",
                    "waktu_response": "01/02/2023 14:21:39",
                    "waktu_recovery": "01/02/2023 14:51:21",
                    "durasi_response_time": 4977,
                    "durasi_recovery_time": 1782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP OKI",
                    "alamat_pelapor": "JL BABAKAN DRAMAGA KAMPUS DALAM ITB KP CANGKURAWOK RT 04 / RW 04 NO- KEL BABAKAN KEC DRAMAGA KAB BOGOR // DEKAT WARUNG PAK JENGGOT ",
                    "no_telp_pelapor": "089681464908",
                    "keterangan_pelapor": "MOHON TINDAK DAN PENYELESAIAN TGL  19/08/22 REALISASI PROSES PB (R1T / 1300 VA). SESUAI INFO PELANGGAN MCB YANG TERPASANG DILOKASI (4A), TIDAK SESUAI DENGAN DAYA KONTRAK. MOHON AGAR SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020103989",
                    "waktu_lapor": "01/02/2023 12:59:31",
                    "waktu_response": "01/02/2023 13:04:22",
                    "waktu_recovery": "01/02/2023 14:29:03",
                    "durasi_response_time": 291,
                    "durasi_recovery_time": 5081,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riko putra",
                    "alamat_pelapor": "XX PADANG BARU No.0 RW.",
                    "no_telp_pelapor": "6283190738104",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUK BASUNG"
                },
                {
                    "no_laporan": "K5323020100485",
                    "waktu_lapor": "01/02/2023 12:59:40",
                    "waktu_response": "01/02/2023 13:12:15",
                    "waktu_recovery": "01/02/2023 13:48:37",
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 2182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARYADI",
                    "alamat_pelapor": "PR NARANJA RESIDENCE BLOK A-3 No. 0 0 RT 5 RW 2, KP SIWAL, KEC BAKI, KAB. SUKOHARJO, JAWA TENGAH",
                    "no_telp_pelapor": "628562531361",
                    "keterangan_pelapor": "TGL 4/1/2023 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA … DAN NO REG 5265212015119 . BP DAN STROOM AWAL TELAH DILUNASI . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GROGOL ( DISJATENG )"
                },
                {
                    "no_laporan": "K5423020103990",
                    "waktu_lapor": "01/02/2023 12:59:59",
                    "waktu_response": "01/02/2023 13:24:23",
                    "waktu_recovery": "01/02/2023 13:52:54",
                    "durasi_response_time": 1464,
                    "durasi_recovery_time": 1711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sazkia Aura Aulia",
                    "alamat_pelapor": "JL TOWUA No.0",
                    "no_telp_pelapor": "6282211547276",
                    "keterangan_pelapor": "kilometer listrik di rumah saya tidak bisa terisi Tokennya padahal sudah berkali kali percobaan tetapi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020103993",
                    "waktu_lapor": "01/02/2023 13:00:05",
                    "waktu_response": "01/02/2023 13:08:10",
                    "waktu_recovery": "01/02/2023 13:25:50",
                    "durasi_response_time": 485,
                    "durasi_recovery_time": 1060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "CSO Tangerang PT Simed Prakarsa Indonesia",
                    "alamat_pelapor": "JL JL. BUKIT PAKAR TIMUR KAV.BV8. RT/RW 05/ No.",
                    "no_telp_pelapor": "6281218969475",
                    "keterangan_pelapor": "mohon dibantu informasi terkait progress eximeter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020103999",
                    "waktu_lapor": "01/02/2023 13:01:14",
                    "waktu_response": "01/02/2023 13:47:39",
                    "waktu_recovery": "01/02/2023 13:52:11",
                    "durasi_response_time": 2785,
                    "durasi_recovery_time": 272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sinta Dayana",
                    "alamat_pelapor": "DS MOENGKO No.0 0",
                    "no_telp_pelapor": "6282291295991",
                    "keterangan_pelapor": "tidak dapat mengisi token ke meteran. keterangan : gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POSO"
                },
                {
                    "no_laporan": "K5423020104000",
                    "waktu_lapor": "01/02/2023 13:01:28",
                    "waktu_response": "01/02/2023 13:48:14",
                    "waktu_recovery": "01/02/2023 14:52:49",
                    "durasi_response_time": 2806,
                    "durasi_recovery_time": 3875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Satriawan",
                    "alamat_pelapor": "DS BUKIT MAKMUR No.1 RT.1 RW.1 0",
                    "no_telp_pelapor": "6282196171685",
                    "keterangan_pelapor": "tidak bisa di isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOUTONG"
                },
                {
                    "no_laporan": "K5423020104001",
                    "waktu_lapor": "01/02/2023 13:01:57",
                    "waktu_response": "01/02/2023 13:10:59",
                    "waktu_recovery": "01/02/2023 13:26:17",
                    "durasi_response_time": 542,
                    "durasi_recovery_time": 918,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tristy Judarisa",
                    "alamat_pelapor": "KK PONDOK CIPTA MAS No.69 RT.005 RW.16 LEUWIGAJAH",
                    "no_telp_pelapor": "6281223019808",
                    "keterangan_pelapor": "no token setelah pembelian gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020104005",
                    "waktu_lapor": "01/02/2023 13:02:06",
                    "waktu_response": "01/02/2023 13:02:22",
                    "waktu_recovery": "01/02/2023 13:31:01",
                    "durasi_response_time": 16,
                    "durasi_recovery_time": 1719,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL ABIDIN ",
                    "alamat_pelapor": "JL KP. SECANG RT. 05/07 KEC CISOKA KEL SUKATANI KAB TANGERANG ",
                    "no_telp_pelapor": "088211534483",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN INFO PELANGAN ID 566402195596 TERDPAT PERUBAHAN TARIF DARI B1T / 900VA MENJADI TARIF R1MT / 900 VA. NAMUN PELANGGAN TIDAK PERNAH MENGAJUKAN PROSES UBAH TARIF TERSEBUT. MOHON DAPAT DI KONFIRMASI KEPADA PELANGGAN. LU CC.54.RINO.CSOI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104007",
                    "waktu_lapor": "01/02/2023 13:02:19",
                    "waktu_response": "01/02/2023 13:08:45",
                    "waktu_recovery": "01/02/2023 13:17:23",
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indra.arnis@gmail.com",
                    "alamat_pelapor": "BELAKANG KANTOR WALINAGARI\\nJL. SIKUMBANG NAN LIMO,\\nJORONG GUGUAK TINGGI,\\nNAGARI GUGUAK TABEK SAROJO,\\nKEC. IV KOTO,\\nKAB. AGAM,\\nSUMATERA BARAT\\nKODE POS 26161",
                    "no_telp_pelapor": "082174525191",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM SISA 13.81 KWH ",
                    "media": "Email",
                    "nama_ulp": "ULP KOTO TUO"
                },
                {
                    "no_laporan": "K5423020104013",
                    "waktu_lapor": "01/02/2023 13:03:08",
                    "waktu_response": "01/02/2023 13:04:50",
                    "waktu_recovery": "01/02/2023 13:42:57",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2287,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "EMERALD 8 TOWNHOUSE A3, JL. BATU INPRES, BENDA BARU, PAMULANG, TANGERANG SELATAN",
                    "no_telp_pelapor": "081391628611",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA\\n(KWH DIRASAKAN CEPAT HABIS). SEJAK 30/01/2023. SESUAI\\nINFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ELEKTRONIK\\nSISA KWH 30.0",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104015",
                    "waktu_lapor": "01/02/2023 13:03:04",
                    "waktu_response": "01/02/2023 13:03:45",
                    "waktu_recovery": "01/02/2023 13:56:39",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 3174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H Munilam",
                    "alamat_pelapor": "Jalan Gubeng Kertajaya IX A Dalam",
                    "no_telp_pelapor": "6287854041099",
                    "keterangan_pelapor": "Tidak Bisa Isi Token listrik karena meteran di los sama petugas PLN DAN BELUM ADA TINDAKAN LAGI SAMPAI DETIK INII !!! ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020104016",
                    "waktu_lapor": "01/02/2023 13:03:05",
                    "waktu_response": "01/02/2023 16:45:08",
                    "waktu_recovery": "01/02/2023 16:57:35",
                    "durasi_response_time": 13323,
                    "durasi_recovery_time": 747,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yohanes Arnoldus Kabes",
                    "alamat_pelapor": "JL KAMPUNG IKUF No.1 RT.3 RW.4 DISTRIK AI",
                    "no_telp_pelapor": "6281347228725",
                    "keterangan_pelapor": "token tulisan 'periksa'",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMINABUAN"
                },
                {
                    "no_laporan": "K5423020104017",
                    "waktu_lapor": "01/02/2023 13:03:30",
                    "waktu_response": "01/02/2023 13:27:01",
                    "waktu_recovery": "01/02/2023 14:37:33",
                    "durasi_response_time": 1411,
                    "durasi_recovery_time": 4232,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hermin puspitaS",
                    "alamat_pelapor": "Jl. Panglima Polim Gg. Mangga 2 No.67a",
                    "no_telp_pelapor": "6285748187930",
                    "keterangan_pelapor": "kenapa Kwh nya di naikan tanpa memberitahu ke pelanggan, yg awalnya tagihan hanya 56rb jd 140rb.apa bs digwnti kwh yg awal ?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020104018",
                    "waktu_lapor": "01/02/2023 13:03:33",
                    "waktu_response": "01/02/2023 13:13:04",
                    "waktu_recovery": "01/02/2023 14:37:24",
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 5060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvi luvika",
                    "alamat_pelapor": "JATIAGUNG RT 01 RW 022 ",
                    "no_telp_pelapor": "6282331081511",
                    "keterangan_pelapor": "tidak bisa diisi token,keterangan \\\"GAGAL\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENCONG"
                },
                {
                    "no_laporan": "K1223020100190",
                    "waktu_lapor": "01/02/2023 13:04:13",
                    "waktu_response": "01/02/2023 13:43:44",
                    "waktu_recovery": "01/02/2023 15:07:17",
                    "durasi_response_time": 2371,
                    "durasi_recovery_time": 5013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ZULKARNAIN",
                    "alamat_pelapor": "JL. RAYA TRATAK BULU  DS TELUK KENIDAI   RT-0 / RW-0 KEC. KAMPAR KAB. KAMPAR PROVINSI RIAU ACUAN LOKASI TIDAK ADA",
                    "no_telp_pelapor": "081371710078",
                    "keterangan_pelapor": "MOHON TINDAK LANJUTIN. PELANGGAN DILAKUKAN DENGAN CARA PENAMBAHAN JARINGAN. DAN INGIN DILAKUKAN PENORMALAN KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020104022",
                    "waktu_lapor": "01/02/2023 13:04:05",
                    "waktu_response": "01/02/2023 13:08:48",
                    "waktu_recovery": "01/02/2023 13:48:20",
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 2372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RD. INDRA ANGGUN GEMILANG",
                    "alamat_pelapor": "PR SENOPATI BANJARAN No.09 RT.2 RW.6 TARAJUSARI",
                    "no_telp_pelapor": "6281239990928",
                    "keterangan_pelapor": "isi token listrik gagal, dan terdapat tulisan periksa sudah hampir 2 bulan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020104025",
                    "waktu_lapor": "01/02/2023 13:04:43",
                    "waktu_response": "01/02/2023 13:09:42",
                    "waktu_recovery": "01/02/2023 14:09:08",
                    "durasi_response_time": 299,
                    "durasi_recovery_time": 3566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Haura Haura",
                    "alamat_pelapor": "JL H.ABBAS TANI ASLI No. TANI ASLI",
                    "no_telp_pelapor": "6285763620480",
                    "keterangan_pelapor": "meteran tulisannya PERIKSA ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020104028",
                    "waktu_lapor": "01/02/2023 13:05:05",
                    "waktu_response": "01/02/2023 13:07:54",
                    "waktu_recovery": "01/02/2023 15:23:28",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 8134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aep Saepulloh",
                    "alamat_pelapor": "JL MELATI MAS RAYA No. RT.0 RW.0",
                    "no_telp_pelapor": "6282114420066",
                    "keterangan_pelapor": "tolong bantu pengecekan untuk tagihan listrik tidak setabil tagihan melebihi 1juta sudah 2 bulan ini, ditakutkan ada eror atau meter bermasalah terimakasih - saung biru oco sunarya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104029",
                    "waktu_lapor": "01/02/2023 13:05:14",
                    "waktu_response": "01/02/2023 13:07:15",
                    "waktu_recovery": "01/02/2023 15:51:50",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 9875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRUL",
                    "alamat_pelapor": "JL INPRES KEL PAMULANG KEC BENDA BARU TANGSEL ",
                    "no_telp_pelapor": "081289653951",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENJELASAN.TERKAIT PENGAJUAN PROSES PB PELANGGAN  22 UNIT  YANG BELUM REALISASI DAYA 2200 VA NAMUN BERDASARKAN INFO PELANGGAN PETUGAS MENYARANKAN UTK PB KE DAYA 3500/ 4400 VA TERKAIT PROGRAM SHARING INVESTASI, PELANGGAN KEBERATAN TERKAIT KEBIJAKAN TSB KARENA MERASA DIPAKSA TERKAIT  KEBIJAKAN TSB.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104037",
                    "waktu_lapor": "01/02/2023 13:06:19",
                    "waktu_response": "01/02/2023 13:28:37",
                    "waktu_recovery": "01/02/2023 17:35:33",
                    "durasi_response_time": 1338,
                    "durasi_recovery_time": 14816,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "PR JAPAR BLOK A NO.1 JL. PARANG TRITIS RT.05 DUSUN. TANDES KEL. PANGGUNG HARJO KEC. SEWON KAB BANTUL (BELAKANG SPBU/DEPAN VIRAMIDE)",
                    "no_telp_pelapor": "085229272192",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES BALIK NAMA UNTUK ID METER 521031646455 DARI A/N M. NASIR KOVEIK MENJADI A/N WAHYUDIHARTO. PEMOHON MENGAKU SEBAGAI ISTRI PEMILIK PERSIL.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5223020100941",
                    "waktu_lapor": "01/02/2023 13:06:31",
                    "waktu_response": "01/02/2023 13:13:36",
                    "waktu_recovery": "01/02/2023 14:18:41",
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 3905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TANDAN",
                    "alamat_pelapor": "JLN - KP JATI  NO.-  RT-4 / RW-2 KEL CIKARAGA  KEC.CIKARANG SELATAN KAB BEKASI >> DI LOKAT PLANCAR",
                    "no_telp_pelapor": "6285885721104",
                    "keterangan_pelapor": "GAGAL BELI TOKEN. INFO BLOCKING TOKEN  P2TL NO REGISTER 5372143043374 Data tidak ditemukan !!!. PTL MENYALA. SISA 30 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104041",
                    "waktu_lapor": "01/02/2023 13:06:35",
                    "waktu_response": "01/02/2023 13:08:20",
                    "waktu_recovery": "01/02/2023 13:47:20",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 2340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "LOKASI :  PR CLUSTER FLAMINGO THE SPRING SUMMARECON  FLAMINGO TIMUR 3  NO 29 KEL CIHUNI  KEC  PAGEDANGAN ",
                    "no_telp_pelapor": "081292626208",
                    "keterangan_pelapor": "MOHON TINDAK LANJUTI PERMOHONAN PD (R1T / 2200 -R3T/6600) DENGAN NO KTP PEMILIK 3172012805780006 PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN ,PLN 123 TIDAK DAPAT MEMPROSES LAYANAN TSB DIKARENAKAN PADA DATA AP2T  KEL DAN KEC TDK TERDAFTAR ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104046",
                    "waktu_lapor": "01/02/2023 13:07:14",
                    "waktu_response": "01/02/2023 13:53:58",
                    "waktu_recovery": "01/02/2023 15:06:45",
                    "durasi_response_time": 2804,
                    "durasi_recovery_time": 4367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Apriandi Gumilar",
                    "alamat_pelapor": "Jalan Ambiya",
                    "no_telp_pelapor": "6281383583062",
                    "keterangan_pelapor": "Sudah daftar dan bayar dari desember tapi masih belum dilakukan pemasangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAJALENGKA"
                },
                {
                    "no_laporan": "K5423020104047",
                    "waktu_lapor": "01/02/2023 13:07:27",
                    "waktu_response": "01/02/2023 13:24:42",
                    "waktu_recovery": "01/02/2023 14:26:32",
                    "durasi_response_time": 1035,
                    "durasi_recovery_time": 3710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "JL KP RAWA BANTENG GAPURA RT 01/014 NO - KEL CIBUNTU KEC CIBITUNG KAB BEKASI (DEKAT LAPANGAN BOLA)",
                    "no_telp_pelapor": "0895613449991",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 190 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020104048",
                    "waktu_lapor": "01/02/2023 13:07:34",
                    "waktu_response": "01/02/2023 13:28:19",
                    "waktu_recovery": "01/02/2023 17:35:27",
                    "durasi_response_time": 1245,
                    "durasi_recovery_time": 14828,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fadhil Huda",
                    "alamat_pelapor": "DN KERSEN RT.5 RW.18 BANTUL",
                    "no_telp_pelapor": "6285799576076",
                    "keterangan_pelapor": "Minta tlong untuk pangkas pohon tinggi dekat kabel PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5523020100499",
                    "waktu_lapor": "01/02/2023 13:07:40",
                    "waktu_response": "01/02/2023 13:18:23",
                    "waktu_recovery": "01/02/2023 13:44:26",
                    "durasi_response_time": 643,
                    "durasi_recovery_time": 1563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFIAN",
                    "alamat_pelapor": "JL MALAKA PR GREEN GRASS BLOK B13 KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "08119993099",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : POSISI KURANG SESUAI \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104052",
                    "waktu_lapor": "01/02/2023 13:07:51",
                    "waktu_response": "01/02/2023 13:16:20",
                    "waktu_recovery": "01/02/2023 15:26:15",
                    "durasi_response_time": 509,
                    "durasi_recovery_time": 7795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardy",
                    "alamat_pelapor": "PR SAPTA PESONA BL RE No.1 JT LUHUR",
                    "no_telp_pelapor": "6281285325631",
                    "keterangan_pelapor": "kepada instansi PLN pondok gede,kWh meter saya,mau bayar rekening tapi belum timbul rekening pembayaran bulan Januari nya,setelah di tambah daya.mohon konfirmasi nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104053",
                    "waktu_lapor": "01/02/2023 13:08:03",
                    "waktu_response": "01/02/2023 13:13:13",
                    "waktu_recovery": "01/02/2023 13:31:51",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dini Sri andini",
                    "alamat_pelapor": "kp KIARALAWANG",
                    "no_telp_pelapor": "6283169511253",
                    "keterangan_pelapor": "isi token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LELES"
                },
                {
                    "no_laporan": "K5423020104057",
                    "waktu_lapor": "01/02/2023 13:08:41",
                    "waktu_response": "01/02/2023 13:50:38",
                    "waktu_recovery": "01/02/2023 14:35:39",
                    "durasi_response_time": 2517,
                    "durasi_recovery_time": 2701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ary",
                    "alamat_pelapor": "JL JL. KS TUBUN No.",
                    "no_telp_pelapor": "6282292292504",
                    "keterangan_pelapor": "tolong di cek kwh saya pemakaian pulsa berlebihan/boros",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020104058",
                    "waktu_lapor": "01/02/2023 13:08:47",
                    "waktu_response": "01/02/2023 13:12:30",
                    "waktu_recovery": "01/02/2023 14:05:16",
                    "durasi_response_time": 223,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONI",
                    "alamat_pelapor": "PR ARCADIA DAAN MOGOT BLOK C8 NO. 6 RT. 2/6 KEL. BATU CEPER KEC BATU CEPER KOTA TANGERANG (DEPAN BAKSO KADE)",
                    "no_telp_pelapor": "08999012846",
                    "keterangan_pelapor": "TGL 30/01/23 PENANGANAN GANGGUAN APP PRABAYAR BLANK OLEH PETUGAS (BP JAHANI / BI ILATI) DENGAN CARA SAMBUNG LANGSUNG. LG NO. 093912. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 14020138435. SESUAI INFO PELANGGAN, SAAT INI YBS SUDAH ADA DI LOKASI DAN MENGINGINKAN DILAKUKAN PENANGANAN SECEPATNYA. YBS TELAH DIHUBUNGI NAMUN BELUM ADA TINDAK LANJUT. PELANGGAN LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 13.43 01/02.23. YBS MENGHUBUNGI KEMBALI. CC.54.WAHYU_P//13:54",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104059",
                    "waktu_lapor": "01/02/2023 13:08:47",
                    "waktu_response": "01/02/2023 13:20:20",
                    "waktu_recovery": "01/02/2023 14:27:54",
                    "durasi_response_time": 693,
                    "durasi_recovery_time": 4054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aminatus Zuhro",
                    "alamat_pelapor": "DN SEDDUNG BATANG BATANG No.0 RT.4 RW.5 BATANG2",
                    "no_telp_pelapor": "6285204986155",
                    "keterangan_pelapor": "Token listrik tidak bisa dimasukkan bertulis \\\"GAGAL\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020104062",
                    "waktu_lapor": "01/02/2023 13:09:09",
                    "waktu_response": "01/02/2023 13:19:47",
                    "waktu_recovery": "01/02/2023 13:20:56",
                    "durasi_response_time": 638,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyudi",
                    "alamat_pelapor": "DN PERENGAN BETEK No.0 RT.6 RW.3 KRUCIL",
                    "no_telp_pelapor": "6282126808853",
                    "keterangan_pelapor": "memasukkan token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104065",
                    "waktu_lapor": "01/02/2023 13:09:37",
                    "waktu_response": "01/02/2023 13:12:16",
                    "waktu_recovery": "01/02/2023 13:27:58",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk/ ibu PLN mintak info untuk pemindahan KWH meter no register  5510032024906 yg sdh di bayar per Tgl 26 - 01- 2023 namun smpk sekarang blm ad tindak lanjut¿¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104066",
                    "waktu_lapor": "01/02/2023 13:09:37",
                    "waktu_response": "01/02/2023 13:16:31",
                    "waktu_recovery": "01/02/2023 13:23:31",
                    "durasi_response_time": 414,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariq Farhan",
                    "alamat_pelapor": "PR PERMATA REGENCY BLOK D1 No.1 RT.0 RW.0 WANASARI",
                    "no_telp_pelapor": "6289624959444",
                    "keterangan_pelapor": "Selamat pagi, saya ingin melakukan tambah daya, tapi tidak bisa karena ada permohonan lain, mohon untuk dibatalkan permohonan yg ada, karena saya tidak merasa melakukan permohonan, mohon dibantu agar saya bisa regist tambah daya, Tks.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020104067",
                    "waktu_lapor": "01/02/2023 13:09:39",
                    "waktu_response": "01/02/2023 13:18:26",
                    "waktu_recovery": "01/02/2023 14:55:31",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 5825,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Umu Awalia",
                    "alamat_pelapor": "GG MAJEN HARYONO 9 No.318 RT. 6 RW. 0 DINOYO",
                    "no_telp_pelapor": "6283848023158",
                    "keterangan_pelapor": "kenapa pembayaran rekening dari hasil swacam sendiri dan pengecekan langsung jauh berbeda, dan biasanya setelah mengirim swacam sendiri dari pihak PLN sudah tidak scan lagi, tapi bulan kemarin sudah mengirim swacam sendiri tapi pihak PLN datang lagi dan di scan lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020104068",
                    "waktu_lapor": "01/02/2023 13:09:44",
                    "waktu_response": "01/02/2023 14:29:46",
                    "waktu_recovery": "01/02/2023 15:57:18",
                    "durasi_response_time": 4802,
                    "durasi_recovery_time": 5252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAZLI",
                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
                    "no_telp_pelapor": "6285277051374",
                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020104078",
                    "waktu_lapor": "01/02/2023 13:10:19",
                    "waktu_response": "01/02/2023 13:16:12",
                    "waktu_recovery": "01/02/2023 14:28:11",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 4319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rosmalia",
                    "alamat_pelapor": "Jalan Haji Alwi No. 29",
                    "no_telp_pelapor": "6289634950474",
                    "keterangan_pelapor": "isi token listrik gagal/ reject",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020104083",
                    "waktu_lapor": "01/02/2023 13:11:12",
                    "waktu_response": "01/02/2023 13:14:17",
                    "waktu_recovery": "01/02/2023 13:28:23",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 846,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuralim Rusten",
                    "alamat_pelapor": "Jl. Rajawali No.48",
                    "no_telp_pelapor": "6285299965038",
                    "keterangan_pelapor": "lampu dalam Rumah sering Redup2 2 tetangga lain nya ikut merasakan .lampu dirmhnya redup2 jga .mungkin penyebab nya Kabel SR nya 1 penyulang ..mungkin ada gangguan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020104087",
                    "waktu_lapor": "01/02/2023 13:11:45",
                    "waktu_response": "01/02/2023 13:44:03",
                    "waktu_recovery": "01/02/2023 14:11:02",
                    "durasi_response_time": 1938,
                    "durasi_recovery_time": 1619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aminuddin Maddatuang",
                    "alamat_pelapor": "Perumahan Griya Permata Zahrani Blok A1",
                    "no_telp_pelapor": "6285298748801",
                    "keterangan_pelapor": "Sudah LUNAS sejak oktober 2022 belum ada pemasangan sambungan kabel dan kwh. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020104094",
                    "waktu_lapor": "01/02/2023 13:12:09",
                    "waktu_response": "01/02/2023 13:15:18",
                    "waktu_recovery": "01/02/2023 15:36:32",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 8474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Faozi",
                    "alamat_pelapor": "PR MAGNOLIA RESIDENC BLK ID No.10",
                    "no_telp_pelapor": "6285216947947",
                    "keterangan_pelapor": "Kwh kaga bisa di masukan token,keadaan mati ,dah ngajuin tambah daya  dah 4 hari PLN up3 Serpong kaga ada yg datang2",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104097",
                    "waktu_lapor": "01/02/2023 13:12:37",
                    "waktu_response": "01/02/2023 14:01:38",
                    "waktu_recovery": "01/02/2023 16:39:16",
                    "durasi_response_time": 2941,
                    "durasi_recovery_time": 9458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "arisbapilu@gmail.com",
                    "alamat_pelapor": "KP RAWA PANJANG NO 49 RT-3 / RW-3 KEC RAWALUMBU KEL SEPANJANG JAYA ACUAN : RUMAH RT YUDI/YARIS ",
                    "no_telp_pelapor": "081285611355",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR TAHUN 2012 PELANGGAN SUDAH PENGAJUAN PEMASANGAN TIANG DAN SEKITAR TAHUN 2014 PETUGAS SURVEY DAN PENGECEKAN KE LOKASI NAMUN SESUAI INFO PELANGGAN SUDAH BEBERAPA KALI MENGAJUKAN TERKAIT PENAMBAHAN TIANG DI AREA TERSEBUT KARENA SUDAH SERING MENGALAMI GANGGUAN DI AREA TERSEBUT SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA REALISASI DARI PIHAK ULP BANTARGEBANG",
                    "media": "Email",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104099",
                    "waktu_lapor": "01/02/2023 13:12:32",
                    "waktu_response": "01/02/2023 14:28:07",
                    "waktu_recovery": "01/02/2023 14:39:11",
                    "durasi_response_time": 4535,
                    "durasi_recovery_time": 664,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi",
                    "alamat_pelapor": "JL JL KH AGUS SALIM No.0",
                    "no_telp_pelapor": "6285219419437",
                    "keterangan_pelapor": "ingin tambah daya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020104102",
                    "waktu_lapor": "01/02/2023 13:12:54",
                    "waktu_response": "01/02/2023 14:30:04",
                    "waktu_recovery": "01/02/2023 16:01:58",
                    "durasi_response_time": 4630,
                    "durasi_recovery_time": 5514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad arif",
                    "alamat_pelapor": "JL IR SUTAMI DKT SD BULUROKENG No.39 RT.0 RW.0 BULUROKENG",
                    "no_telp_pelapor": "6285395584718",
                    "keterangan_pelapor": "Token tidak bisa terinput/ gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104105",
                    "waktu_lapor": "01/02/2023 13:13:20",
                    "waktu_response": "01/02/2023 13:31:50",
                    "waktu_recovery": "01/02/2023 14:21:53",
                    "durasi_response_time": 1110,
                    "durasi_recovery_time": 3003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nanang wahyudi",
                    "alamat_pelapor": "DK MENDIT MANGLIAWAN No. RT. 16 RW. 4 PAKIS",
                    "no_telp_pelapor": "6287855531719",
                    "keterangan_pelapor": "mintak perubahan sistem kota ke kabupaten denga no NIK 3271046703650003",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLIMBING"
                },
                {
                    "no_laporan": "K5423020104107",
                    "waktu_lapor": "01/02/2023 13:13:42",
                    "waktu_response": "01/02/2023 14:03:09",
                    "waktu_recovery": "01/02/2023 14:05:48",
                    "durasi_response_time": 2967,
                    "durasi_recovery_time": 159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMAR",
                    "alamat_pelapor": "JL DR SYAM RATULANGI KK PERUMAH GURU NO- RT-- / RW--KEL BENTENG SELATAN KEC BENTENG KAB KEPULAUAN SELAYAR SULAWESI SELATAN ACUAN TOKO BJS ",
                    "no_telp_pelapor": "085298087780",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . TGL 28 JANUARI 2023 DATANG PETUGAS TERKAIT GANGGUAN VOLTAGE DROP.DISARANKAN OLEH PETUGAS UNTUK DATANG KE AREA UNTUK PENGAJUAN PENAMBAHAN TIANG DIKARENAKAN JARAK PERSIL KE TIANG 60 METER. TGL 30 JANUARI 2023 SUDAH DATANG KE AREA DAN DI JANJIKAN  UNTUK PENGECEKAN NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DARI AREA  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELAYAR"
                },
                {
                    "no_laporan": "K5423020104108",
                    "waktu_lapor": "01/02/2023 13:13:36",
                    "waktu_response": "01/02/2023 13:17:17",
                    "waktu_recovery": "01/02/2023 13:38:05",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 1248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A'an nugroho",
                    "alamat_pelapor": "0 DR SUTOMO 2A/ No.013 RT. 3 RW. 1 NGIPIK",
                    "no_telp_pelapor": "6281326859929",
                    "keterangan_pelapor": "nomer token nya tidak masuk. ada tulisan GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020104112",
                    "waktu_lapor": "01/02/2023 13:13:50",
                    "waktu_response": "01/02/2023 13:18:37",
                    "waktu_recovery": "01/02/2023 15:56:05",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 9448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHASYFUL ANWAR",
                    "alamat_pelapor": "JL. H TIBIN NO. 13 KP SETU RT-4 RW-2 KEL. BINTARA JAYA KEC. BEKASI BARAT KOTA BEKASI JAW BARAT (BELAKANG SD BINTARA JAYA 2).",
                    "no_telp_pelapor": "08999787513",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 86002024619 DAN SISA 29.2 KWH. NO TOKEN 0706 2283 6220 4217 2990",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104114",
                    "waktu_lapor": "01/02/2023 13:13:58",
                    "waktu_response": "01/02/2023 13:15:39",
                    "waktu_recovery": "01/02/2023 13:19:22",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "JL H. HUPNI No.007 RT.6 RW.3 DANGDANG,",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104116",
                    "waktu_lapor": "01/02/2023 13:14:15",
                    "waktu_response": "01/02/2023 14:10:28",
                    "waktu_recovery": "01/02/2023 15:58:51",
                    "durasi_response_time": 3373,
                    "durasi_recovery_time": 6503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "izani",
                    "alamat_pelapor": "DS TANJUNG GEDANG TJ GEDANG",
                    "no_telp_pelapor": "6285369311667",
                    "keterangan_pelapor": "hendak mengganti amper lama 1300 menjadi amper token 900va",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA BUNGO"
                },
                {
                    "no_laporan": "K5423020104117",
                    "waktu_lapor": "01/02/2023 13:14:16",
                    "waktu_response": "01/02/2023 13:17:18",
                    "waktu_recovery": "01/02/2023 13:19:28",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE PALMYRA No.21 GD SERPONG",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104118",
                    "waktu_lapor": "01/02/2023 13:14:22",
                    "waktu_response": "01/02/2023 13:16:31",
                    "waktu_recovery": "01/02/2023 14:07:41",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 3070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUNUNG ",
                    "alamat_pelapor": "JL MASJID KP RAWABACANG RT 7/12 KEL JATI RAHAYU KEC PONDOK MELATI KOTA BEKASI ",
                    "no_telp_pelapor": "02184986001",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 83 KWH. NO TOKEN : 3914 4763 6638 0785 1385 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104120",
                    "waktu_lapor": "01/02/2023 13:14:25",
                    "waktu_response": "01/02/2023 13:22:29",
                    "waktu_recovery": "01/02/2023 13:35:52",
                    "durasi_response_time": 484,
                    "durasi_recovery_time": 803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodik Yanuar",
                    "alamat_pelapor": "JL SUROPATI RT 23 RW 04 No.",
                    "no_telp_pelapor": "6285933033331",
                    "keterangan_pelapor": "mau menanyakan kapan teknisi melakukan perubahan daya di rumah kami dari 900 w mnjadi 1300,n kami sudah mendaftar n melakukan pembayaran..terima kasih perhatiannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BULULAWANG"
                },
                {
                    "no_laporan": "K5423020104121",
                    "waktu_lapor": "01/02/2023 13:14:34",
                    "waktu_response": "01/02/2023 13:17:28",
                    "waktu_recovery": "01/02/2023 13:19:36",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "PR CLUSTER GREEN ORCHID RESIDENCE BLOK A No.01 CIATER",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104124",
                    "waktu_lapor": "01/02/2023 13:14:43",
                    "waktu_response": "01/02/2023 13:21:12",
                    "waktu_recovery": "01/02/2023 17:15:01",
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 14029,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saeful hasan",
                    "alamat_pelapor": "Jl. Alternatif Salwan - Segeran No.26",
                    "no_telp_pelapor": "6281217884925",
                    "keterangan_pelapor": "Toko Alfamart Segeran. MCB kwh masih di by pass. mohon untuk segera di ganti. takut terjadi konsleting.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)"
                },
                {
                    "no_laporan": "K1423020100325",
                    "waktu_lapor": "01/02/2023 13:14:54",
                    "waktu_response": "01/02/2023 14:53:16",
                    "waktu_recovery": "01/02/2023 15:59:11",
                    "durasi_response_time": 5902,
                    "durasi_recovery_time": 3955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD SAHRIAL",
                    "alamat_pelapor": "PERUM BUKIT SEJAHTERA JL. CENDANA 6 BLOK DA NO 12 RT 75 RW 22 KEL BUKIT LAMA KEC ILIR BARAT 1, KOTA PALEMBANG, SUMATERA SELATAN.",
                    "no_telp_pelapor": "08127818681",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423013100638, TGL 31/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK, TELAH DILUNASI VIA BCA. PTL MINTA SEGERA DISAMBUNG / PELANGGAN MENELPON KEMBALI (CC.14.ANDI), PELANGGAN MENGHUBUNGI KEMBALI DAN MEMINTA SEGEL SEGERA DIBUKA (CC.14.DESKA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020104127",
                    "waktu_lapor": "01/02/2023 13:14:52",
                    "waktu_response": "01/02/2023 13:17:37",
                    "waktu_recovery": "01/02/2023 13:19:43",
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "JL KP WATES RT3/3 PAKULONAN SRP",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K1223020100195",
                    "waktu_lapor": "01/02/2023 13:17:43",
                    "waktu_response": "01/02/2023 13:34:46",
                    "waktu_recovery": "01/02/2023 13:37:35",
                    "durasi_response_time": 1023,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIMON",
                    "alamat_pelapor": "JL BANJARMASIN NO. RT- / RW- KEL MESJID KEC MEDAN KOTA, KOTA MEDAN SUMUT",
                    "no_telp_pelapor": "085270760150",
                    "keterangan_pelapor": "MOHON PERIKSA APP ANGKA COUNTER TIDAK BERGERAK DIKETAHUI SEJAK TGL 31/1/2023 (STAND APP TGL 1/2/2023 :  3528)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020104152",
                    "waktu_lapor": "01/02/2023 13:18:14",
                    "waktu_response": "01/02/2023 13:19:36",
                    "waktu_recovery": "01/02/2023 15:12:10",
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 6754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAIMUN",
                    "alamat_pelapor": "PR RUKO SIMPRUG PLAZA B2 No.21 RT.0 RW.0 CKR BARU",
                    "no_telp_pelapor": "6281383838363",
                    "keterangan_pelapor": "minta dicek voltase, kami ukur voltase selalu rendah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020104154",
                    "waktu_lapor": "01/02/2023 13:18:19",
                    "waktu_response": "01/02/2023 14:19:27",
                    "waktu_recovery": "01/02/2023 14:41:04",
                    "durasi_response_time": 3668,
                    "durasi_recovery_time": 1297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri andayani",
                    "alamat_pelapor": "JL BAHAGIA 2 E No.32 RT.000 RW.00 MARGAHAYU",
                    "no_telp_pelapor": "6289667830401",
                    "keterangan_pelapor": "Kwh error ga bisa ngisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K3223020100233",
                    "waktu_lapor": "01/02/2023 13:20:41",
                    "waktu_response": "01/02/2023 13:43:47",
                    "waktu_recovery": "01/02/2023 14:07:11",
                    "durasi_response_time": 1386,
                    "durasi_recovery_time": 1404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAWARDA",
                    "alamat_pelapor": "JL MANGGA NO. 126 RT-3 / RW-19, KEL JATI MAKMUR, KEC PONDOK GEDE, KOTA BEKASI, ACUAN : DEKAT PASGIRO PT POS",
                    "no_telp_pelapor": "087742134636",
                    "keterangan_pelapor": "APP TERTERA GAGAL, TIDAK BISA PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), SISA 2.000 KWH, NO TOKEN SESUAI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104180",
                    "waktu_lapor": "01/02/2023 13:21:39",
                    "waktu_response": "01/02/2023 13:25:05",
                    "waktu_recovery": "01/02/2023 14:59:59",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 5694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "atmawi",
                    "alamat_pelapor": "KP KEDAUNG BARAT RT.2 RW.1 KEDAUNG",
                    "no_telp_pelapor": "6282337203373",
                    "keterangan_pelapor": "permohonan perubahan tarif ke bisnis, sudah di survey tp belum berubah tarif.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5323020100507",
                    "waktu_lapor": "01/02/2023 13:22:01",
                    "waktu_response": "01/02/2023 13:38:12",
                    "waktu_recovery": "01/02/2023 13:42:12",
                    "durasi_response_time": 971,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ARDIANTO ",
                    "alamat_pelapor": "LOKASI MASJID DARUSSALAM JL  DN MBARENG DS SIDOREJO NO - RT-7 / RW-2 KEC KRIAN KAB SIDOARJO ",
                    "no_telp_pelapor": "6285745797991",
                    "keterangan_pelapor": "MOHON BANTU GESER APP KARENA DI SETEMPAT SEDANG ADA PROSES PEMBANGUNAN/ RENOVASI. PELANGGAN MENGAKU SEBAGAI YANG DIKUASAKAN. MOHON BANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020104189",
                    "waktu_lapor": "01/02/2023 13:22:37",
                    "waktu_response": "01/02/2023 13:34:33",
                    "waktu_recovery": "01/02/2023 14:59:16",
                    "durasi_response_time": 716,
                    "durasi_recovery_time": 5083,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nico Yudical firdaus",
                    "alamat_pelapor": "DS TALANG TINGGI No.",
                    "no_telp_pelapor": "6282373251375",
                    "keterangan_pelapor": "token listrik selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020104190",
                    "waktu_lapor": "01/02/2023 13:22:38",
                    "waktu_response": "01/02/2023 13:48:56",
                    "waktu_recovery": "01/02/2023 13:59:17",
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 621,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma Dwi Mulyaningsih",
                    "alamat_pelapor": "Jl. Krakatau IV No.22",
                    "no_telp_pelapor": "6282138283387",
                    "keterangan_pelapor": "Selamat siang Bpk/Ibu\\nMenanyakan untuk pembayaran kompensasi UJL Jatuh Tempo itu apa ya?\\nManfaat untuk kita apa?\\n\\nMohon penjelasannya\\n\\nterima kasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020104192",
                    "waktu_lapor": "01/02/2023 13:22:53",
                    "waktu_response": "01/02/2023 13:59:56",
                    "waktu_recovery": "01/02/2023 14:16:52",
                    "durasi_response_time": 2223,
                    "durasi_recovery_time": 1016,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL RAYA GEDONG PANJANG No.0 RT.2 RW.10 PEKOJAN",
                    "no_telp_pelapor": "6281314838556",
                    "keterangan_pelapor": "Token Gagal Reload",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104198",
                    "waktu_lapor": "01/02/2023 13:23:47",
                    "waktu_response": "01/02/2023 13:27:29",
                    "waktu_recovery": "01/02/2023 21:04:43",
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 27434,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam prayudi",
                    "alamat_pelapor": "JL BLOK A RT 01/012 C No.0 RT.0",
                    "no_telp_pelapor": "6281214496121",
                    "keterangan_pelapor": "SELAMAT SIANG Pak PLN . kami mengajukan listrik migrasi pulsa . di rumah kosong . tetapi listrik nya blm di setting temper dan stroom blm masuk . kami mohon pihak PLN dgn pelanggan u PERTEMUAN Ke LOKASI SETEMPAT agar listrik dpt menyalah. hubungi kami ke 081214496121 PAK FURQON .... klo hr KAMIS saya siap .",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020104200",
                    "waktu_lapor": "01/02/2023 13:24:26",
                    "waktu_response": "01/02/2023 16:43:49",
                    "waktu_recovery": "01/02/2023 16:50:46",
                    "durasi_response_time": 11963,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZULFAN ",
                    "alamat_pelapor": "JL PELABUHAN BABANG DESA BABANG KEC BABANG KAB HALMAHERA SELATAN (SETEMPAT TOKO AMPAT)",
                    "no_telp_pelapor": "082395040413",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 12.7 KWH. NO TOKEN : 4740 3007 8190 1530 6251",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BACAN"
                },
                {
                    "no_laporan": "K5423020104205",
                    "waktu_lapor": "01/02/2023 13:25:32",
                    "waktu_response": "01/02/2023 13:26:30",
                    "waktu_recovery": "01/02/2023 13:31:55",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "JL PR REGENSI MELATI M BLK F-7-35",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104207",
                    "waktu_lapor": "01/02/2023 13:25:51",
                    "waktu_response": "01/02/2023 13:26:48",
                    "waktu_recovery": "01/02/2023 13:32:03",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "KK CLUSTER ROYAL BLOSSOM K17 No.11 BSD",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104210",
                    "waktu_lapor": "01/02/2023 13:26:08",
                    "waktu_response": "01/02/2023 13:27:29",
                    "waktu_recovery": "01/02/2023 13:32:11",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 282,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "JL PR GRY SERPONG ASRI BLK A-1-10",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104211",
                    "waktu_lapor": "01/02/2023 13:26:12",
                    "waktu_response": "01/02/2023 13:53:47",
                    "waktu_recovery": "01/02/2023 14:14:54",
                    "durasi_response_time": 1655,
                    "durasi_recovery_time": 1267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SARAH",
                    "alamat_pelapor": "BAMBU RT 04 RW04 KELURAHAN BOYAOGE PALU BARAT ",
                    "no_telp_pelapor": "081235959404",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 0099 3980 8534 9631 0993, SISA 21.99 KWH (B1T / 900)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020104213",
                    "waktu_lapor": "01/02/2023 13:26:33",
                    "waktu_response": "01/02/2023 13:57:39",
                    "waktu_recovery": "01/02/2023 16:24:59",
                    "durasi_response_time": 1866,
                    "durasi_recovery_time": 8840,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETTY",
                    "alamat_pelapor": "RUKAN GRAND ARIES NIAGA BL E1 NO 2 U JL TAMAN ARIES RAYA KEL. MERUYA UTARA KEC. KEMBANGAN JAKBAR",
                    "no_telp_pelapor": "02129319438",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 09/01/23 PELANGGAN MELAKUKAN PEMBELIAN TOKEN SEBESAR RP 1.000.000 DENGAN NO TOKEN 2026 7340 1762 8247 1043 NAMUN BARU AKAN DIINPUT HARI INI. DATA PADA P2APST TGL 12/01/23 UPDATE VKRN 43. MOHON AGAR NO TOKEN TSB DAPAT DIKONVERSIKAN. SISA 80 KWH CC.54.THENU PUKUL 15:36 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104228",
                    "waktu_lapor": "01/02/2023 13:28:32",
                    "waktu_response": "01/02/2023 13:30:19",
                    "waktu_recovery": "01/02/2023 13:32:39",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROMLAH",
                    "alamat_pelapor": "KP BARU No. RT.2 RW.1 JURUMUDI",
                    "no_telp_pelapor": "62895626287",
                    "keterangan_pelapor": "Metran nya selalu menampilkan tulisan PERIKSA dan membuat gagal pengisian pocer, dua pocer sudah saya coba inpo tetangga harus lapor pln..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104231",
                    "waktu_lapor": "01/02/2023 13:29:03",
                    "waktu_response": "01/02/2023 13:30:29",
                    "waktu_recovery": "01/02/2023 14:44:01",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 4412,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIQ FARHAN",
                    "alamat_pelapor": "PR GRAND SUTRA BL K5 NO 3 RT 13/10 KEL GELAM JAYA KEC PS KEMIS TGR",
                    "no_telp_pelapor": "02150830000",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI PROSES PS NON PELANGGAN  ( L/13200 VA ) DENGAN NO REG  5666029003230  SELAMA 7 HARI DARI  TGL 02/02/23  SAMPAI 8/2/23  PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104232",
                    "waktu_lapor": "01/02/2023 13:29:14",
                    "waktu_response": "01/02/2023 13:30:58",
                    "waktu_recovery": "01/02/2023 13:32:33",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HANAFI.M",
                    "alamat_pelapor": "JL PREPEDAN No. RT.3 RW.9 KAMAL",
                    "no_telp_pelapor": "6289562628704",
                    "keterangan_pelapor": "Apa ga bisa disambung hari ini aja pak, soalnya kami butuh watt nambah mesin ac baru ga kepake anak2 kepanasan..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5523020100518",
                    "waktu_lapor": "01/02/2023 13:29:54",
                    "waktu_response": "01/02/2023 14:47:30",
                    "waktu_recovery": "01/02/2023 15:26:26",
                    "durasi_response_time": 4656,
                    "durasi_recovery_time": 2336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAEFUL BAHRI",
                    "alamat_pelapor": "JL TAMBUN SELATAN NO 15 RT 1 RW 8 KEL CAKUNG TIMUR KEC CAKUNG KOTA JAKARTA TIMUR / DEKAT LAUNDRY FIRDAUS ",
                    "no_telp_pelapor": "08170060306",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 522 NO TOKEN  3050 2468 3653 2450 5167",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104237",
                    "waktu_lapor": "01/02/2023 13:29:58",
                    "waktu_response": "01/02/2023 13:31:10",
                    "waktu_recovery": "01/02/2023 13:32:27",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TUKIMIN",
                    "alamat_pelapor": "KP BARU No. RT.3 RW.1 JURUMUDI",
                    "no_telp_pelapor": "6289562628705",
                    "keterangan_pelapor": "Gagal dan Reject..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104239",
                    "waktu_lapor": "01/02/2023 13:30:09",
                    "waktu_response": "01/02/2023 13:38:29",
                    "waktu_recovery": "01/02/2023 14:24:58",
                    "durasi_response_time": 500,
                    "durasi_recovery_time": 2789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hesti Kartika",
                    "alamat_pelapor": "XX KUALA SAMBOJA No.0 RT. RW.",
                    "no_telp_pelapor": "6285391111291",
                    "keterangan_pelapor": "mau mindahin meteran karna rumah renovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMBOJA"
                },
                {
                    "no_laporan": "K5423020104241",
                    "waktu_lapor": "01/02/2023 13:30:23",
                    "waktu_response": "01/02/2023 13:46:02",
                    "waktu_recovery": "01/02/2023 14:06:28",
                    "durasi_response_time": 939,
                    "durasi_recovery_time": 1226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": " JL PAUS RAYA  KOMP TNI AL BLOK E NO 75 RT-006 / RW-013 KEL JATI KRAMAT KEC JATI ASIH KOTA BEKASI / DEKAT BALAI PENGOBATAN TNI AL",
                    "no_telp_pelapor": "0218470209",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. TGL 25/01/2022 ADA PROSES PERGANTIAN APP KARENA TERBAKARA SESUAI INFO PELANGGAN PADA APP LAMA NO METER 14450651360 SISA 39.98 KWH (DAN MASIH ADA TOKEN YANG BELUM DI INPUT 50960740134160115400 42.60 KWH PERGANTIA KWH PERTAMA) MOHON AGAR DI LAKUKAN KONVERSI KE DAYA BARU NO METER 14450651360\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104242",
                    "waktu_lapor": "01/02/2023 13:30:15",
                    "waktu_response": "01/02/2023 13:59:25",
                    "waktu_recovery": "01/02/2023 14:16:45",
                    "durasi_response_time": 1750,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sun Tari",
                    "alamat_pelapor": "JL ANCOL SELATAN No. RT.14 RW.1 SUNTER AGU",
                    "no_telp_pelapor": "6281283625031",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik gagal terus sudah di coba berkali kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104243",
                    "waktu_lapor": "01/02/2023 13:30:24",
                    "waktu_response": "01/02/2023 13:30:33",
                    "waktu_recovery": "01/02/2023 13:58:33",
                    "durasi_response_time": 9,
                    "durasi_recovery_time": 1680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANWAR",
                    "alamat_pelapor": "KP PABUARAN NO 6 RT-4 / RW-1 KEL MANIS JAYA KEC JATIUWUNG . KOTA TANGERANG. ACUAN: DEKAT MUSHOLLAH ATTAUFIK. ",
                    "no_telp_pelapor": "081113509934",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN  SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA= 18,13 KWH .NO TOKEN = 28866771735468479748",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104247",
                    "waktu_lapor": "01/02/2023 13:31:21",
                    "waktu_response": "01/02/2023 13:31:59",
                    "waktu_recovery": "01/02/2023 13:32:41",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAFAR",
                    "alamat_pelapor": "PR BUMI KAYANA BLOK B12 RT 02 RW 03 KEL CIKADUT KEC CIMENYAN KODE POS 40191",
                    "no_telp_pelapor": "085885734744",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI SRI HASTUTI MENJADI MUHAMMAD JA'FAR SODIQ. DENGAN NO. KTP PEMILIK 3201262001950007 AN. MUHAMMAD JAFAR SODIQ. PEMOHON MENGAKU SEBAGAI PEMILIK",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020104248",
                    "waktu_lapor": "01/02/2023 13:31:22",
                    "waktu_response": "01/02/2023 14:09:36",
                    "waktu_recovery": "01/02/2023 17:21:10",
                    "durasi_response_time": 2294,
                    "durasi_recovery_time": 11494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PARRANG",
                    "alamat_pelapor": "BTN MINASA UPA BLOK M9 NO. 13 KEL MINASA UPA KEC RAPPOCINI KOTA MAKASSAR. ACUAN: DEKAT DENGANPINTU KOMPLEKS ANGGREK.",
                    "no_telp_pelapor": "085232056636",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN GESER JTR DIKARENAKAN KABEL TERSEBUT TERLALU DEKAT DENGAN BANGUNAN DENGAN NO. KTP PENANGGUNG JAWAB 7318054807890004 AN. STEPHIE SABATINI SUMBUNG DAN NO. KTP DIBERI KUASA 6404053107840004 AN. PARRANG PURNAMA. PEMOHON MENGAKU SEBAGAI DIBERI KUASA. LU/ CC.54.IFUL123.LC TGL 1/2/2023 / 14:08",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020104251",
                    "waktu_lapor": "01/02/2023 13:32:01",
                    "waktu_response": "01/02/2023 13:33:26",
                    "waktu_recovery": "01/02/2023 14:56:19",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 4973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam prayudi",
                    "alamat_pelapor": "JL GD KIRANA BRT III No.0 RT.0",
                    "no_telp_pelapor": "6289618389346",
                    "keterangan_pelapor": "SELAMAT SIANG PLN . Kami pelanggan pln mengajukan prabayar u menghindari TUNGGAKAN LISTRIK .kami mohon segera di pasang dan diselesaikan  hanya ganti mesin listrik nya aja .sebelum datang tlp dulu ya ...",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020104252",
                    "waktu_lapor": "01/02/2023 13:32:12",
                    "waktu_response": "01/02/2023 13:36:35",
                    "waktu_recovery": "01/02/2023 13:44:34",
                    "durasi_response_time": 263,
                    "durasi_recovery_time": 479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukhlis",
                    "alamat_pelapor": "DS MIBO KC.MERAXA RT.0 RW.0",
                    "no_telp_pelapor": "6285277477327",
                    "keterangan_pelapor": "Tagihan bulan Desember 2022",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020104253",
                    "waktu_lapor": "01/02/2023 13:32:17",
                    "waktu_response": "01/02/2023 13:35:11",
                    "waktu_recovery": "01/02/2023 13:36:55",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE RADFORD No.10 GD SERPONG",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104254",
                    "waktu_lapor": "01/02/2023 13:32:22",
                    "waktu_response": "01/02/2023 13:38:37",
                    "waktu_recovery": "01/02/2023 14:32:54",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 3257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anisa elvia",
                    "alamat_pelapor": "dusun sidogolong RT 13 rw 06,desa watugolong",
                    "no_telp_pelapor": "6282243001889",
                    "keterangan_pelapor": "kenapa tagihan saya bisa banyak lagi ya? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020104255",
                    "waktu_lapor": "01/02/2023 13:32:41",
                    "waktu_response": "01/02/2023 13:35:21",
                    "waktu_recovery": "01/02/2023 13:37:02",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ELVISTA No.11 GD SERPONG",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020100982",
                    "waktu_lapor": "01/02/2023 13:32:55",
                    "waktu_response": "01/02/2023 14:01:50",
                    "waktu_recovery": "01/02/2023 15:30:48",
                    "durasi_response_time": 1735,
                    "durasi_recovery_time": 5338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "PR PURI KEMANG CLUSTER NO C22 BLOK- DIJEMBATAN 14 RAWALUMBU KEL BOJONG RAWALUMBU KEC RAWALUMBU KOTA BEKASI // DEKAT TAMAN ",
                    "no_telp_pelapor": "6287875756006",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN PULSA TOKEN . VKRN 43 . SISA KWH 1665 KWH NO TOKEN: 61801300522835022473",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104256",
                    "waktu_lapor": "01/02/2023 13:33:02",
                    "waktu_response": "01/02/2023 13:35:32",
                    "waktu_recovery": "01/02/2023 13:37:12",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "JL KEBAYORAN REGENCY A-4-35",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100516",
                    "waktu_lapor": "01/02/2023 13:33:18",
                    "waktu_response": "01/02/2023 13:35:45",
                    "waktu_recovery": "01/02/2023 13:42:10",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MITA",
                    "alamat_pelapor": "JL PHH MUSTOPA  NO 22 RT-6 / RW-15 KEL - KEC. CIBEUNYING KIDUL KOTA BANDUNG /DPN ITENAS BILLBOARD ",
                    "no_telp_pelapor": "0227211800",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN DIKARENAKAN UPDATE VKRN 43. PTL NYALA . NO STROOM 6029 6255 1125 6383 8036",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020104257",
                    "waktu_lapor": "01/02/2023 13:33:10",
                    "waktu_response": "01/02/2023 14:19:34",
                    "waktu_recovery": "01/02/2023 14:54:53",
                    "durasi_response_time": 2784,
                    "durasi_recovery_time": 2119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN  DESA BAHO MAKMUR, NO- RT - / RW - DS I KEC BAHODOPI KAB MOROWALI, SULAWESI TENGAH // -",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 16/04/22 PEMBAYARAN PROSES PB DENGAN NO AGENDA 312119912204123937 DAN NO REG 3121112043694, DAN NO REG 3121112043693 . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR K5423013004335, NAMUN BELUM ADA TINDAK LANJUT\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104260",
                    "waktu_lapor": "01/02/2023 13:33:52",
                    "waktu_response": "01/02/2023 14:02:01",
                    "waktu_recovery": "01/02/2023 15:27:40",
                    "durasi_response_time": 1689,
                    "durasi_recovery_time": 5139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. LINGGA",
                    "alamat_pelapor": "JL GESENG BABAKAN  RT-4 / RW-4 NO 0 KEL. MUSTIKA SARI KEC. MUSTIKA JAYA // DEKAT TOKO MAMA DEPAN ",
                    "no_telp_pelapor": "08988342678",
                    "keterangan_pelapor": "TGL 26/08/22   PENANGANAN GANGGUAN PADA APP DIKARENAKAN RUSAK  OLEH PETUGAS DAN DIBERIKAN SURAT BERITA ACARA DENGAN NO LG 046136. DAN PENANGANAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.MOHON SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104263",
                    "waktu_lapor": "01/02/2023 13:34:08",
                    "waktu_response": "01/02/2023 13:39:35",
                    "waktu_recovery": "01/02/2023 14:04:55",
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 1520,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur rohmad",
                    "alamat_pelapor": "babakan asem rt02/08 teluk naga tangerang ",
                    "no_telp_pelapor": "628871668381",
                    "keterangan_pelapor": "token tidak bisa terisi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104264",
                    "waktu_lapor": "01/02/2023 13:34:11",
                    "waktu_response": "01/02/2023 13:40:42",
                    "waktu_recovery": "01/02/2023 13:46:18",
                    "durasi_response_time": 391,
                    "durasi_recovery_time": 336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sahriani Nasution",
                    "alamat_pelapor": "JL AMPUNG SIALA",
                    "no_telp_pelapor": "6283173265100",
                    "keterangan_pelapor": "gagal masuk token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020104269",
                    "waktu_lapor": "01/02/2023 13:34:53",
                    "waktu_response": "01/02/2023 14:13:24",
                    "waktu_recovery": "01/02/2023 15:13:29",
                    "durasi_response_time": 2311,
                    "durasi_recovery_time": 3605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM MATONDANG",
                    "alamat_pelapor": "JL IMAM BONJOL  DS PADANGMATINGGI KEC PADANG SIDEMPUAN SELATAN KOTA PADANG SIDEMPUAN ACUAN DEKAT JEMBATAN ",
                    "no_telp_pelapor": "082162092861",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL PADAM) SISA 62.3 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5523020100527",
                    "waktu_lapor": "01/02/2023 13:35:20",
                    "waktu_response": "01/02/2023 13:55:39",
                    "waktu_recovery": "01/02/2023 16:00:52",
                    "durasi_response_time": 1219,
                    "durasi_recovery_time": 7513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURIADI",
                    "alamat_pelapor": "JL PONDOK KOPI UJUNG NO 28 RT-3 / RW-04 KEL PONDOK KOPI KEC DUREN SAWIT KOTA JAKARTA TIMUR LOKASI : PADA TPS PONDOK KOPI UJUNG",
                    "no_telp_pelapor": "6285711708806",
                    "keterangan_pelapor": "TGL 26/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN TELAH DILUNASI VIA BANK DKI. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104276",
                    "waktu_lapor": "01/02/2023 13:36:04",
                    "waktu_response": "01/02/2023 13:47:09",
                    "waktu_recovery": "01/02/2023 13:54:06",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AYAT MUHAYAT",
                    "alamat_pelapor": "JL KP BONGBORONGAN RT-1 / RW-1 NO 6 KEL DESA JAYANTI KEC JAYANTI KAB TANGERANG ACUAN : PERBATASAN TANGERANG SERANG",
                    "no_telp_pelapor": "085211314177",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14046800695 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, \\nSTATUS PADA DATA AP2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA KWH = 17,22 KWH (PTL TDK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104278",
                    "waktu_lapor": "01/02/2023 13:36:04",
                    "waktu_response": "01/02/2023 13:47:43",
                    "waktu_recovery": "01/02/2023 13:57:39",
                    "durasi_response_time": 699,
                    "durasi_recovery_time": 596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk / ibu PLN,  saya mintak info untuk permohonan pindah KWH meter no register 55100330240878 yg sdh di bayarkan per Tgl 26 - 01 - 2023 namun smpk sekarang blm ad tindak lanjut dr PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104279",
                    "waktu_lapor": "01/02/2023 13:36:10",
                    "waktu_response": "01/02/2023 13:38:04",
                    "waktu_recovery": "01/02/2023 14:17:08",
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 2344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ifa nuroida",
                    "alamat_pelapor": "DS WONOREJO No.039 RT.014 RW.05 BLANDIT",
                    "no_telp_pelapor": "6281235270301",
                    "keterangan_pelapor": "mengapa meteran saya bulan januari ini pembayaran nya turunya kok banyak apakah kwh nya macet kalau macet segera di ganti saya takut belakang nya tambah banyak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020104285",
                    "waktu_lapor": "01/02/2023 13:36:45",
                    "waktu_response": "01/02/2023 13:40:11",
                    "waktu_recovery": "01/02/2023 13:43:33",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL SOEKARNO HATTA No.450 RT.0 RW.0 BATUNUNGGA",
                    "no_telp_pelapor": "6289694049277",
                    "keterangan_pelapor": "Token Gagal di Reload\\nPIC Arief 089694049277",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020104287",
                    "waktu_lapor": "01/02/2023 13:37:17",
                    "waktu_response": "01/02/2023 13:50:48",
                    "waktu_recovery": "01/02/2023 17:09:59",
                    "durasi_response_time": 811,
                    "durasi_recovery_time": 11951,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Apriansyah",
                    "alamat_pelapor": "DS PRABUMULIH 2 No.",
                    "no_telp_pelapor": "6282377239855",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA BELITI"
                },
                {
                    "no_laporan": "K5423020104290",
                    "waktu_lapor": "01/02/2023 13:37:54",
                    "waktu_response": "01/02/2023 13:54:21",
                    "waktu_recovery": "01/02/2023 14:14:46",
                    "durasi_response_time": 987,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LALU AHAMAD FAOZAN",
                    "alamat_pelapor": "DN PAOK GADING No.0 RT.0 RW.0 SEDAU",
                    "no_telp_pelapor": "6285921355552",
                    "keterangan_pelapor": "Tidak bisa memasukkan pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020104292",
                    "waktu_lapor": "01/02/2023 13:37:59",
                    "waktu_response": "01/02/2023 13:39:44",
                    "waktu_recovery": "01/02/2023 13:42:05",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "JL JL DANAU POSO 6 BLK AA-06-22",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104301",
                    "waktu_lapor": "01/02/2023 13:38:25",
                    "waktu_response": "01/02/2023 13:56:12",
                    "waktu_recovery": "01/02/2023 15:20:34",
                    "durasi_response_time": 1067,
                    "durasi_recovery_time": 5062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siska",
                    "alamat_pelapor": "KP JATAKE No. RT.1 RW.2 JATAKE",
                    "no_telp_pelapor": "6289661995147",
                    "keterangan_pelapor": "kwh eror",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020104302",
                    "waktu_lapor": "01/02/2023 13:38:25",
                    "waktu_response": "01/02/2023 13:39:14",
                    "waktu_recovery": "01/02/2023 13:59:13",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 1199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU. DINI ",
                    "alamat_pelapor": "JL JL RADEN SALEH II NO. 28 GANG 6  RT-14 / RW-03 KEL. CIKINI KEC. MENTENG JAKPUS ",
                    "no_telp_pelapor": "081291008896",
                    "keterangan_pelapor": "TGL 24/01/23 PENANGANAN GANGGUAN APP PRABAYAR ERROR OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 14023268338.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104304",
                    "waktu_lapor": "01/02/2023 13:38:41",
                    "waktu_response": "01/02/2023 13:40:08",
                    "waktu_recovery": "01/02/2023 13:42:19",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "KP RANCA SERDANG No. RANCA IYUH",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104305",
                    "waktu_lapor": "01/02/2023 13:38:46",
                    "waktu_response": "01/02/2023 13:53:52",
                    "waktu_recovery": "01/02/2023 14:32:50",
                    "durasi_response_time": 906,
                    "durasi_recovery_time": 2338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": "PR GRIYA SINDANG MULYA INDAH BLOK K NO.11 KEL SINDANG MULYA KEC CIBARUSA KAB BEKASI, DEKAT MASJID ",
                    "no_telp_pelapor": "081311412227",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . PELANGGAN DENGAN ID METER 45087401399 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN. PADA DATA AP2T NO REG DIBATALKAN. PTL PADAM. PELANGGAN INGI DIKONFIRMASI TERKAIT TS P2TL. UPDATE LAPOR: CC.54.THENU PUKUL 14:03 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104307",
                    "waktu_lapor": "01/02/2023 13:39:09",
                    "waktu_response": "01/02/2023 13:39:52",
                    "waktu_recovery": "01/02/2023 13:42:26",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "PR MILANO 17 NO.17 No.",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104310",
                    "waktu_lapor": "01/02/2023 13:39:46",
                    "waktu_response": "01/02/2023 13:56:26",
                    "waktu_recovery": "01/02/2023 15:20:46",
                    "durasi_response_time": 1000,
                    "durasi_recovery_time": 5060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "stenly",
                    "alamat_pelapor": "JL PEMBANGUNAN No. RT.3 RW.5 PORIS PLAW",
                    "no_telp_pelapor": "628974389492",
                    "keterangan_pelapor": "saat peng omputan data selalau timbul tulisan gagal di layar dg no aidipel 546106411526",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5123020100886",
                    "waktu_lapor": "01/02/2023 13:40:01",
                    "waktu_response": "01/02/2023 13:44:19",
                    "waktu_recovery": "01/02/2023 16:13:11",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 8932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M.NURDIN",
                    "alamat_pelapor": "JL MI MIFTAH US SAHADA KP GAGA RAWA GATEL NO.- RT-5 RW-7 KEL GAGA KEC CIPONDOH KOTA TANGERANG/BLKG CLUSTER PANDAN ",
                    "no_telp_pelapor": "081287404442",
                    "keterangan_pelapor": "MOHON BANTU GESER TIANG KARENA ADA RENOVASI UNTUK AKSES JALAN. / TERKAIT K5323012300228 BELUM DISURVEY ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104313",
                    "waktu_lapor": "01/02/2023 13:40:08",
                    "waktu_response": "01/02/2023 14:47:39",
                    "waktu_recovery": "01/02/2023 15:26:35",
                    "durasi_response_time": 4051,
                    "durasi_recovery_time": 2336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "JL RAYA CACING KM 1,5",
                    "no_telp_pelapor": "085161484221",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SETEMPAT APP HILANG . PELANGGAN TINDAK  BERSEDIA MELENGKAPI SURAT KETERANGAN HILANG DARI KEPOLISIAN . PLN 123  TELAH  MENJELASKAN SESUAI DENGAN KETENTUAN  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104326",
                    "waktu_lapor": "01/02/2023 13:41:46",
                    "waktu_response": "01/02/2023 14:56:35",
                    "waktu_recovery": "01/02/2023 15:00:55",
                    "durasi_response_time": 4489,
                    "durasi_recovery_time": 260,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IKA",
                    "alamat_pelapor": "JL PER KOPI PERMAI NO B1 RT 3/1 KEL CISEUREUH KEC PURWAKARTA KAB PURWAKARTA ",
                    "no_telp_pelapor": "08122338609",
                    "keterangan_pelapor": "MOHON TINDAK LAJUT PELANGGAN INFORMASIKAN BAHWA INGIN MEMBANGUN RUMAH NAMUN ADA TIANG LISTRIK DI TANAH YANG AKAN DIBANGUN DAN PELANGGAN MENGINGINKAN UNTUK DI PINDAHKAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K3223020100245",
                    "waktu_lapor": "01/02/2023 13:42:42",
                    "waktu_response": "01/02/2023 14:09:28",
                    "waktu_recovery": "01/02/2023 20:08:32",
                    "durasi_response_time": 1606,
                    "durasi_recovery_time": 21544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMRAN",
                    "alamat_pelapor": "JL DG HAYO NO 49 RT 2 RW 2 KEL BITOA KEC MANGGALA KOTA MAKASSAR",
                    "no_telp_pelapor": "81340179518",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH TGL 01/2/2023 PUKUL 09.00/10.00 WITA, PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO IDPEL 321209506249 & NIK 7371122212700005",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020104334",
                    "waktu_lapor": "01/02/2023 13:42:53",
                    "waktu_response": "01/02/2023 15:21:53",
                    "waktu_recovery": "01/02/2023 16:47:40",
                    "durasi_response_time": 5940,
                    "durasi_recovery_time": 5147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvia Anggraini",
                    "alamat_pelapor": "Komplek taman sasana patra abadi Blok C no 11",
                    "no_telp_pelapor": "6282280396224",
                    "keterangan_pelapor": "meteran kwh tidak berjalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020104335",
                    "waktu_lapor": "01/02/2023 13:43:04",
                    "waktu_response": "01/02/2023 13:45:10",
                    "waktu_recovery": "01/02/2023 13:47:30",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "JL JL KLP HYBRIDA UTR 7 GC-05-07",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104336",
                    "waktu_lapor": "01/02/2023 13:43:18",
                    "waktu_response": "01/02/2023 13:46:21",
                    "waktu_recovery": "01/02/2023 14:52:15",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 3954,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TENDRI ",
                    "alamat_pelapor": "JL NASKAH LR OGAN NO - RT - RW - KEL - KEC - ILIR TIMUR 2 PALEMBANG SAMPING KUBURAN ",
                    "no_telp_pelapor": "081286867716",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ISI TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM ) SISA : 149.43  KWH . NO TOKEN : 3881 2838 1634 7080 6679 CC.14.VERAWATI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020104337",
                    "waktu_lapor": "01/02/2023 13:43:12",
                    "waktu_response": "01/02/2023 13:45:16",
                    "waktu_recovery": "01/02/2023 14:04:40",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 1164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ratna",
                    "alamat_pelapor": "kp.tanjakan rt04 rw 02",
                    "no_telp_pelapor": "6289505965203",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104341",
                    "waktu_lapor": "01/02/2023 13:43:29",
                    "waktu_response": "01/02/2023 13:45:21",
                    "waktu_recovery": "01/02/2023 13:47:37",
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "PR GRH GADING SRPNG CRG GGS4 No.02 CURUG",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104344",
                    "waktu_lapor": "01/02/2023 13:43:44",
                    "waktu_response": "01/02/2023 13:49:06",
                    "waktu_recovery": "01/02/2023 13:59:25",
                    "durasi_response_time": 322,
                    "durasi_recovery_time": 619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma Dwi Mulyaningsih",
                    "alamat_pelapor": "JL KRAKATAU 4 RT.4 RW.1 KARANGTEMP",
                    "no_telp_pelapor": "6282138283387",
                    "keterangan_pelapor": "Selamat siang \\nMenanyakan untuk tagihan pembayaran kompensasi UJL jatuh tempo/migrasi listrik ini untuk apa ya? \\npembayaran kompensasi UJL ini tiap bulan atau 1 kali saat migrasi?\\n\\nMohon penjelasan \\nterimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5323020100524",
                    "waktu_lapor": "01/02/2023 13:43:54",
                    "waktu_response": "01/02/2023 15:03:43",
                    "waktu_recovery": "01/02/2023 15:55:40",
                    "durasi_response_time": 4789,
                    "durasi_recovery_time": 3117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIRA",
                    "alamat_pelapor": "JL. CISARANTEN KULON RT.01 RW.04, CISARANTEN KULON, ARCAMANIK, KOTA BANDUNG, JAWA BARAT",
                    "no_telp_pelapor": "085266777935",
                    "keterangan_pelapor": "PERMOHONAN PB BELUM ADA REALISASI DGN NO REGISTRASI 5357112129118. PEMBAYARAN PADA TGL 20/1/23. DAN PADA APLIKASI SUDAH SAMPAI PDL AWAL PERTGL 2/1/23. MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020104346",
                    "waktu_lapor": "01/02/2023 13:43:52",
                    "waktu_response": "01/02/2023 13:45:32",
                    "waktu_recovery": "01/02/2023 13:47:46",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE KAMINO No.03 GD SERPONG",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104347",
                    "waktu_lapor": "01/02/2023 13:43:53",
                    "waktu_response": "01/02/2023 13:54:06",
                    "waktu_recovery": "01/02/2023 15:01:42",
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 4056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sari Puji Aryanti",
                    "alamat_pelapor": "KP CIJAMBE SUKADAMAI No. RT.7 RW.4 CIKARANG S",
                    "no_telp_pelapor": "6285893162978",
                    "keterangan_pelapor": "saya sudah mengajukan kenaikan daya sejak tgl 28 januari'23, tapi sampai hari ini belum ada perubahan, sedangkan kondisinya token saya sudah mau habis & sudah susah untuk input nomer tiketnya (error) & sudah hampir 1 mg ini setiap sore lampu d rumah selalu redup, mohon untuk bisa segera d tindak lanjuti, tks... ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104349",
                    "waktu_lapor": "01/02/2023 13:44:10",
                    "waktu_response": "01/02/2023 13:45:43",
                    "waktu_recovery": "01/02/2023 13:47:56",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "JL GRIYA SERPONG ASRI BLK F4 No. RT.1 RW.5",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100542",
                    "waktu_lapor": "01/02/2023 13:44:38",
                    "waktu_response": "01/02/2023 13:59:07",
                    "waktu_recovery": "01/02/2023 14:16:38",
                    "durasi_response_time": 869,
                    "durasi_recovery_time": 1051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "JL SUKA JAYA RT-5 / RW-1 NO - KEL JELAMBAR BARU KEC GROGOL PETAMBURAN JAKARTA BARAT DKI JAKARTA ",
                    "no_telp_pelapor": "087830551302",
                    "keterangan_pelapor": "1 APP PRABAYAR  ( TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. APP TERTERA USED .\\nSISA PULSA :96.92 KWH \\nNO TOKEN : 49436506708848466398",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020101014",
                    "waktu_lapor": "01/02/2023 13:45:26",
                    "waktu_response": "01/02/2023 13:47:28",
                    "waktu_recovery": "01/02/2023 15:43:57",
                    "durasi_response_time": 122,
                    "durasi_recovery_time": 6989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI AISYAH",
                    "alamat_pelapor": "JL CABE IV NO 64A RT-1 / RW-6 KEL PONDOK CABE ILIR KEC PAMULANG TANGSEL ",
                    "no_telp_pelapor": "6281532714338",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA. PADA TGL 25/01/2023 PELANGGAN DIDATANGI PETUGAS DAN DIBERIKAN SURAT PEMUTUSAN NAMUN KETIKA AKAN DILAKUKAN PEMBAYARAN REKENING BULAN JANUARI 2023 TSB SUDAH TERBAYARKAN, MOHON PELANGGAN DIHUBUNGI PERIHAL TSB ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104354",
                    "waktu_lapor": "01/02/2023 13:45:18",
                    "waktu_response": "01/02/2023 13:57:58",
                    "waktu_recovery": "01/02/2023 14:21:48",
                    "durasi_response_time": 760,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad muttakin",
                    "alamat_pelapor": "Jl. Bebedilan No.10",
                    "no_telp_pelapor": "6289617377460",
                    "keterangan_pelapor": "kWh non token rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104357",
                    "waktu_lapor": "01/02/2023 13:45:51",
                    "waktu_response": "01/02/2023 13:47:35",
                    "waktu_recovery": "01/02/2023 13:59:06",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 691,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daryanto",
                    "alamat_pelapor": "JL MAYJEN DI PANJAITAN No.19 RT.1 RW.1 KARTOHARJO",
                    "no_telp_pelapor": "6285733537117",
                    "keterangan_pelapor": "entri pulsa gagal, minta tlong di cek, barang kali perlu KCT",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020104359",
                    "waktu_lapor": "01/02/2023 13:46:02",
                    "waktu_response": "01/02/2023 14:09:56",
                    "waktu_recovery": "01/02/2023 14:11:41",
                    "durasi_response_time": 1434,
                    "durasi_recovery_time": 105,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BERNADUS JAUN",
                    "alamat_pelapor": "Dusun 3 Desa Singura",
                    "no_telp_pelapor": "6282213517980",
                    "keterangan_pelapor": "gagal memasukkan token listrik yang dibeli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARIGI"
                },
                {
                    "no_laporan": "K5423020104371",
                    "waktu_lapor": "01/02/2023 13:47:31",
                    "waktu_response": "01/02/2023 13:51:41",
                    "waktu_recovery": "01/02/2023 14:00:12",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Berlin",
                    "alamat_pelapor": "JL KAPTEN TENDEAN No.0",
                    "no_telp_pelapor": "6281288801919",
                    "keterangan_pelapor": "Tolong gantikan kabel meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020104374",
                    "waktu_lapor": "01/02/2023 13:47:40",
                    "waktu_response": "01/02/2023 13:48:56",
                    "waktu_recovery": "01/02/2023 14:05:54",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad nurbadri",
                    "alamat_pelapor": "JL KADU BITUNG TGR",
                    "no_telp_pelapor": "6289637279916",
                    "keterangan_pelapor": "input kode token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104382",
                    "waktu_lapor": "01/02/2023 13:48:36",
                    "waktu_response": "01/02/2023 14:19:20",
                    "waktu_recovery": "01/02/2023 15:05:55",
                    "durasi_response_time": 1844,
                    "durasi_recovery_time": 2795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMANANDUNG",
                    "alamat_pelapor": "JL RAYA CIANGSANA PABUARAN WETAN KP CIANGSANA RT 2/5  NO 27 KEL CIANGSANA KEC GUNUNG PUTRI KAB BOGOR. DEPAN GG H. ASTARI /SEBERANG TUKANG KAYU KUSEN ",
                    "no_telp_pelapor": "08976394323",
                    "keterangan_pelapor": "TGL 20/1/2023 BP DAN STROOM AWAL PROSES PB (B1T/1300 VA) DENGAN NO REG 5386512166149 DAN 5386512166148 TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TGL 24/1/2023 STATUS PADA AP2T PDL AWAL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104386",
                    "waktu_lapor": "01/02/2023 13:49:11",
                    "waktu_response": "01/02/2023 13:49:34",
                    "waktu_recovery": "01/02/2023 13:50:30",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. MUHAMAD B",
                    "alamat_pelapor": "JL TANJUNGPURA No. RT.5 RW.5 PEGADUNGAN",
                    "no_telp_pelapor": "6289562627583",
                    "keterangan_pelapor": "pengajuan meter token..",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104389",
                    "waktu_lapor": "01/02/2023 13:49:19",
                    "waktu_response": "01/02/2023 13:57:39",
                    "waktu_recovery": "01/02/2023 14:36:43",
                    "durasi_response_time": 500,
                    "durasi_recovery_time": 2344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUJI",
                    "alamat_pelapor": "JL JL.TERATAI RT.007/RW.001, PUHTI, KARANGJATI, KAB. NGAWI, JAWA TIMUR",
                    "no_telp_pelapor": "082118508500",
                    "keterangan_pelapor": "TGL 25/01/2023 PEMBAYARAN PROSES PB (B1T / 1300 VA) DENGAN NO AGENDA 515049912301248684 DAN NO REG 5150412135226. TGL 30/01/2023 STATUS AP2T PEMBATALAN PERMOHONAN, PELANGGAN TIDAK MERASA MELAKUKAN PEMBATALAN DAN MENGINGINKAN AGAR DILAKUKAN REALISASI SECEPATNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5323020100529",
                    "waktu_lapor": "01/02/2023 13:49:35",
                    "waktu_response": "01/02/2023 14:04:24",
                    "waktu_recovery": "01/02/2023 14:05:23",
                    "durasi_response_time": 889,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TATA SUTARYA",
                    "alamat_pelapor": "JL ARUM SARI 1 NO.8 RT 1 RW 12 KEL BABAKAN SARI KEC KIARACONDONG KOTA BANDUNG ",
                    "no_telp_pelapor": "0811217272",
                    "keterangan_pelapor": "MOHON BANTU KONFIRMASI PELANGGAN UNTUK INFO NO IDPEL A.N \\nTATA SUTARYA DAYA 1300VA TARIF RUMANG TINGGAL. BERALAMAT JL ARUM SARI 1 NO.8 RT 1 RW 12 KEL BABAKAN SARI KEC KIARACONDONG KOTA BANDUNG. KARENA DI KWH METER SUDAH TIDAK LAGI TERPASANG DAN TIDAK ADA STRUK PEMBAYARAN SEBELUMNYA/CC.53.NIA PKL 14.00 PELANGGAN MENGHUBUNGI KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020104392",
                    "waktu_lapor": "01/02/2023 13:49:38",
                    "waktu_response": "01/02/2023 14:29:32",
                    "waktu_recovery": "01/02/2023 17:07:29",
                    "durasi_response_time": 2394,
                    "durasi_recovery_time": 9477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sony Septiana",
                    "alamat_pelapor": "PR CITRA GRAHA 3/SEI BELUMAI No.B8 RT.0 RW.0 DESA TANJU",
                    "no_telp_pelapor": "628116058282",
                    "keterangan_pelapor": "Nomor token yg dibeli tidak valid",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020104395",
                    "waktu_lapor": "01/02/2023 13:49:43",
                    "waktu_response": "01/02/2023 13:51:10",
                    "waktu_recovery": "01/02/2023 13:54:01",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "JL PER GRIYA SERPONG ASRI E-7-13",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104397",
                    "waktu_lapor": "01/02/2023 13:50:04",
                    "waktu_response": "01/02/2023 13:51:19",
                    "waktu_recovery": "01/02/2023 13:54:08",
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE SHEFFILD No.29 GD SERPONG",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104400",
                    "waktu_lapor": "01/02/2023 13:50:24",
                    "waktu_response": "01/02/2023 13:51:40",
                    "waktu_recovery": "01/02/2023 13:54:15",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "JL MAWADAH No. RT.0 RW.0 KELAPA DUA",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104401",
                    "waktu_lapor": "01/02/2023 13:50:42",
                    "waktu_response": "01/02/2023 13:57:37",
                    "waktu_recovery": "01/02/2023 14:09:14",
                    "durasi_response_time": 415,
                    "durasi_recovery_time": 697,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JOE Jo",
                    "alamat_pelapor": "KP SARIPIN No.0 RT.3 RW.12 SUKANAGARA",
                    "no_telp_pelapor": "6281380144440",
                    "keterangan_pelapor": "pengisian token selalu gagal. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104403",
                    "waktu_lapor": "01/02/2023 13:50:46",
                    "waktu_response": "01/02/2023 13:51:51",
                    "waktu_recovery": "01/02/2023 13:54:23",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "PR MALIBU INLAND No.37",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104418",
                    "waktu_lapor": "01/02/2023 13:52:09",
                    "waktu_response": "01/02/2023 13:54:37",
                    "waktu_recovery": "01/02/2023 15:37:31",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 6174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh haryanto",
                    "alamat_pelapor": "JL BALAI DESA LAMA , KEL KADEMANGAN No.",
                    "no_telp_pelapor": "6281212400678",
                    "keterangan_pelapor": "Pengajuan tambah daya sudah 1 bulan, namun belum ada progress pemasangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104422",
                    "waktu_lapor": "01/02/2023 13:52:16",
                    "waktu_response": "01/02/2023 13:58:10",
                    "waktu_recovery": "01/02/2023 15:30:03",
                    "durasi_response_time": 354,
                    "durasi_recovery_time": 5513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harto Junarko",
                    "alamat_pelapor": "KP UJUNG HARAPAN No.0 RT.001 RW.01 K ABANG T",
                    "no_telp_pelapor": "6287787145690",
                    "keterangan_pelapor": "Listrik padam tiba tiba. sudah lebih dari 10 menit.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020104426",
                    "waktu_lapor": "01/02/2023 13:52:31",
                    "waktu_response": "01/02/2023 13:52:53",
                    "waktu_recovery": "01/02/2023 13:53:48",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 55,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DUAT",
                    "alamat_pelapor": "KP ALASTUA No. RT.1 RW.4 SEMANAN",
                    "no_telp_pelapor": "6289562627530",
                    "keterangan_pelapor": "limit pembatas PLN sering gagal fungsi..",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104431",
                    "waktu_lapor": "01/02/2023 13:53:01",
                    "waktu_response": "01/02/2023 14:15:14",
                    "waktu_recovery": "01/02/2023 15:16:49",
                    "durasi_response_time": 1333,
                    "durasi_recovery_time": 3695,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "JL MAKAM PAHLAWAN RT-1 / RW-6 NO 24 KEL PONDOK RAJEG KEC CIBINONG KAB BOGOR // DEKAT POM BENSIN PONDOK RAJEG",
                    "no_telp_pelapor": "082110633148",
                    "keterangan_pelapor": "\\nTGL 01/02/23 PELANGGAN DENGAN NO METER 56900096597 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN PADA DATA P2APST NO METER TSB TERTERA BLOCKING PEMBELIAN NAMUN APDA DATA AP2T TIDAK ADA TRANSAKSI TS ATAUPUN TAGIHAN LAINNYA. PTL HAMPIR PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104435",
                    "waktu_lapor": "01/02/2023 13:53:10",
                    "waktu_response": "01/02/2023 14:48:05",
                    "waktu_recovery": "01/02/2023 15:03:03",
                    "durasi_response_time": 3295,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Juwarto",
                    "alamat_pelapor": "PR QORYATUSSALAM C No.01 RT.0 RW.0 SUKMAJAYA",
                    "no_telp_pelapor": "6281210375151",
                    "keterangan_pelapor": "Sy barusan ngisi token nominal Rp1jt, kenapa di lauar meter muncul angka 220 (bukan angka kwh yg baru saya entry)?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020104448",
                    "waktu_lapor": "01/02/2023 13:54:14",
                    "waktu_response": "01/02/2023 14:07:04",
                    "waktu_recovery": "01/02/2023 14:28:17",
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 1273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MANSUR",
                    "alamat_pelapor": "JL HUSAINI, UJONG BLANG, BANDA SAKTI, KOTA LHOKSEUMAWE, ACEH",
                    "no_telp_pelapor": "081264930093",
                    "keterangan_pelapor": "TGL 16/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE DENGAN NOMOR AGENDA 112209912301165912. TGL 16/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN SEBELUMNYA PETUGAS MENGHUBUNGI DAN MENGINFORMASIKAN SR KOSONG. SAAT INI PELANGGAN TELAH MENYEDIAKAN SR DAN MEMINTA SEGERA DILAKUKAN REALISASI.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP LHOKSEUMAWE"
                },
                {
                    "no_laporan": "K5423020104453",
                    "waktu_lapor": "01/02/2023 13:55:32",
                    "waktu_response": "01/02/2023 14:04:48",
                    "waktu_recovery": "01/02/2023 14:18:45",
                    "durasi_response_time": 556,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "akim",
                    "alamat_pelapor": "Poros trans Sulawesi tikke depan toko Sahrul abadi",
                    "no_telp_pelapor": "6285248116704",
                    "keterangan_pelapor": "Token tidak dapat di input dengan keterangan peruksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PASANGKAYU"
                },
                {
                    "no_laporan": "K5423020104456",
                    "waktu_lapor": "01/02/2023 13:55:59",
                    "waktu_response": "01/02/2023 14:59:48",
                    "waktu_recovery": "01/02/2023 15:47:23",
                    "durasi_response_time": 3829,
                    "durasi_recovery_time": 2855,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL. KP KELAPA DUA   RT-1 / RW-2 NO 69 KEL. BOJONGGDE BOJONG GEDE KAB BOGOR //DEKAT ST BOJONG GEDE ",
                    "no_telp_pelapor": "081213056521",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN, PELANGGAN MELAPOR TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN.PADA DATA AP2T TERDAPAT ANGSURAN P2TL NAMUN YBS KEBERATAN UNTUK MELAKUKAN PEMBAYARAN TS P2TL DIKARENAKAN MERASA TIDAK PERNAH ADA MASALAH TERKAIT PENGGUNAAN LISTRIK.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020104460",
                    "waktu_lapor": "01/02/2023 13:56:38",
                    "waktu_response": "01/02/2023 13:59:38",
                    "waktu_recovery": "01/02/2023 18:09:29",
                    "durasi_response_time": 180,
                    "durasi_recovery_time": 14991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masykuri Muchlis",
                    "alamat_pelapor": "JL JL PENYELESAIAN TOMANG IV No.1 RT.8 RW.10",
                    "no_telp_pelapor": "628121021223",
                    "keterangan_pelapor": "hello Team PLN\\n\\nsejak desember kami mau melakukan pembayaran tidak bisa dengan nomor yg tertera diatas An.Winda Fitrianah Muchlis baik di kantor Pos atau via Tokopedia , kami mencoba membeli dgn cara Token tidak bisa membayar bulanan pun tidak bs.\\nsilahkan cek Attach dr kami Status Pascabayar tp sblm nya kami membayar secara token.\\n\\nMohon kiranya segera di selesaikan status No Pelanggan kami ini Pasca atau Pra Bayar\\n\\nTerima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104465",
                    "waktu_lapor": "01/02/2023 13:56:55",
                    "waktu_response": "01/02/2023 13:58:17",
                    "waktu_recovery": "01/02/2023 14:01:11",
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "JL JL SEMERU III K-13-12 KCR CPD",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104467",
                    "waktu_lapor": "01/02/2023 13:57:15",
                    "waktu_response": "01/02/2023 13:58:45",
                    "waktu_recovery": "01/02/2023 14:01:18",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ELVISTA No.36 GD SERPONG",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104472",
                    "waktu_lapor": "01/02/2023 13:57:35",
                    "waktu_response": "01/02/2023 13:59:02",
                    "waktu_recovery": "01/02/2023 14:01:24",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 142,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE PALMYRA No.01 GD SERPONG",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104477",
                    "waktu_lapor": "01/02/2023 13:58:01",
                    "waktu_response": "01/02/2023 14:18:39",
                    "waktu_recovery": "01/02/2023 14:54:40",
                    "durasi_response_time": 1238,
                    "durasi_recovery_time": 2161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN DESA BAHO MAKMUR DS I KEC BAHODOPI KAB MOROWALI SULAWESI TENGAH ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 14/04/22 PROSES PB 4 UNIT (R1MT 900 VA) DENGAN NO REG 3121112043719, 3121112043720, 3121112043721 DAN 3121112043722. TGL 14/04/22 BP DAN STROOM AWAL TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI STATUS PADA DATA AP2T TGL 28/06/22 PEREMAJAAN PDL  PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423013101812 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104478",
                    "waktu_lapor": "01/02/2023 13:58:12",
                    "waktu_response": "01/02/2023 13:59:13",
                    "waktu_recovery": "01/02/2023 14:01:32",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "JL KP PINANG RT 10/02 CIPONDOH",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104489",
                    "waktu_lapor": "01/02/2023 13:59:54",
                    "waktu_response": "01/02/2023 14:11:48",
                    "waktu_recovery": "01/02/2023 14:47:28",
                    "durasi_response_time": 714,
                    "durasi_recovery_time": 2140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syukron Ma'mun",
                    "alamat_pelapor": "jln Sedap Malam Rt/rw 01/08",
                    "no_telp_pelapor": "6281249458435",
                    "keterangan_pelapor": "Pencopotan meteran listrik oleh petugas karen telat pembayaran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020104492",
                    "waktu_lapor": "01/02/2023 14:00:05",
                    "waktu_response": "01/02/2023 14:02:42",
                    "waktu_recovery": "01/02/2023 14:06:10",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 208,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR NO 4 RT 7/11 KEL JATI MAKMUR KEC PONDOK GEDE KOTA BEKASI ",
                    "no_telp_pelapor": "089653786187",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 ( 13.75 KWH  ) NO TOKEN 7239 3940 0308 7682 4257",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5323020100542",
                    "waktu_lapor": "01/02/2023 14:01:37",
                    "waktu_response": "01/02/2023 14:20:27",
                    "waktu_recovery": "01/02/2023 15:33:56",
                    "durasi_response_time": 1130,
                    "durasi_recovery_time": 4409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK MAJID",
                    "alamat_pelapor": "JL SALAM TRITIH NO 0  RT-2 / RW-6 DS TRITIH KULON KEC CILACAP UTARA KAB CILACAP/DKT TOWER TELKOMSEL ",
                    "no_telp_pelapor": "6281524236000",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN GANGGUAN DENGAN NO K5322120700826 PETUGAS SUDAH DATANG DAN MENYAMBUNG LANGSUNG  SEJAK TGL 7/12/2022 NAMUN BELUM ADA TINDAK LANJUT .  DIBERIKAN BA.      PTL NYALA . MOHON DIBANTU DAN KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5423020104512",
                    "waktu_lapor": "01/02/2023 14:02:41",
                    "waktu_response": "01/02/2023 14:10:37",
                    "waktu_recovery": "01/02/2023 14:17:02",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fuji Astutik",
                    "alamat_pelapor": "Jl.Raya Gilang No.113",
                    "no_telp_pelapor": "6281703770651",
                    "keterangan_pelapor": "pasca pemasangan baru 1 bulan awal masih aman tidak ada kendala tapi akhir\\\" listrik sering turun\\\" terus kita coba cek ternyata akro.meteranya mati tapi listrik masih nyala tolong di tinjau pak / buk.\\n terimakasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020104517",
                    "waktu_lapor": "01/02/2023 14:03:35",
                    "waktu_response": "01/02/2023 14:18:24",
                    "waktu_recovery": "01/02/2023 14:54:30",
                    "durasi_response_time": 889,
                    "durasi_recovery_time": 2166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DN DESA BAHOMAKMUR, BAHO MAKMUR, BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TG 15/04/2022 PEMBAYARAN BIAYA PROSES PB ( R1MT /900 VA ) DENGAN  NO REG 3121112043727. TGL 18/07/2022 DATA AP2T PEREMAJAAN PDL, NAMUN HINGGA SAAT INI BELUM ADA REALISASI, TERKAIT K5423013004522",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104525",
                    "waktu_lapor": "01/02/2023 14:04:25",
                    "waktu_response": "01/02/2023 14:25:40",
                    "waktu_recovery": "01/02/2023 14:29:25",
                    "durasi_response_time": 1275,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tuti widia wati",
                    "alamat_pelapor": "kpbsukamaju 02 05",
                    "no_telp_pelapor": "6283153931102",
                    "keterangan_pelapor": "isi token gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020104526",
                    "waktu_lapor": "01/02/2023 14:04:26",
                    "waktu_response": "01/02/2023 14:05:39",
                    "waktu_recovery": "01/02/2023 14:14:03",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 504,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL PR.BSD.BLOK O-5 NO10 SEK.XIV-5",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104531",
                    "waktu_lapor": "01/02/2023 14:04:52",
                    "waktu_response": "01/02/2023 14:05:50",
                    "waktu_recovery": "01/02/2023 14:14:10",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL KP BARU RT 3/3 PKL SERPONG",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104532",
                    "waktu_lapor": "01/02/2023 14:05:13",
                    "waktu_response": "01/02/2023 14:06:01",
                    "waktu_recovery": "01/02/2023 14:14:19",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE BELMONT No.31 GD SERPONG",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100546",
                    "waktu_lapor": "01/02/2023 14:05:14",
                    "waktu_response": "01/02/2023 14:25:55",
                    "waktu_recovery": "01/02/2023 14:29:31",
                    "durasi_response_time": 1241,
                    "durasi_recovery_time": 216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENK",
                    "alamat_pelapor": "JL CIHANJUANG KP MOKLA KEL - KEC PARONGPONG KAB BANDUNG BARAT / DKT UNAI",
                    "no_telp_pelapor": "08122112931",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN STROOM KET GAGAL (VKRN 43 2-STS). PTL MENYALA. SISA STROOM 32 KWH. NO METER : 32156450945",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020104536",
                    "waktu_lapor": "01/02/2023 14:05:34",
                    "waktu_response": "01/02/2023 14:06:20",
                    "waktu_recovery": "01/02/2023 14:14:27",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL JL MAJAPAHIT BLK AA-7-6 GD SRP",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100568",
                    "waktu_lapor": "01/02/2023 14:06:04",
                    "waktu_response": "01/02/2023 14:10:07",
                    "waktu_recovery": "01/02/2023 15:29:01",
                    "durasi_response_time": 243,
                    "durasi_recovery_time": 4734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SULASTRI ",
                    "alamat_pelapor": "JL ASEM KP KEPA NO 1B RT 8 RW 8 KEL DURI KEPA KEC KEBON JERUK KOTA JAKARTA BARAT \\nLOKASI: DIBELAKANG COUNTER WAWAN",
                    "no_telp_pelapor": "087877956145",
                    "keterangan_pelapor": "TGL 15/8/2022 PENANGANAN GANGGUAN MCB LEMAH (1300 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG (MENGGANTI MCB PADA APP DGN MCB SEMENTARA). NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5522081500777. PELANGGAN DIBERKAN SURAT BERITA ACARA OLEH PETUGAS. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104546",
                    "waktu_lapor": "01/02/2023 14:06:32",
                    "waktu_response": "01/02/2023 14:44:13",
                    "waktu_recovery": "01/02/2023 14:46:27",
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ihsan",
                    "alamat_pelapor": "Ps. Panjang",
                    "no_telp_pelapor": "6281285603204",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERKAIT PERMOHONAN PASANG BARU YANG MANA TELAH DILAKUKAN PEMBAYARAN PADA TANGGAL 17 JANUARI 2023 DENGAN NO REGISTRASI 1155012014305 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MOHON AGAR SEGERA DITINDAK LANJUTI UNTUK DILAKUKAN CETAK PERINTAH KERJA TERIMA KASIH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBULUSSALAM"
                },
                {
                    "no_laporan": "K5423020104549",
                    "waktu_lapor": "01/02/2023 14:07:02",
                    "waktu_response": "01/02/2023 14:10:15",
                    "waktu_recovery": "01/02/2023 16:32:20",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 8525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PRISKA ",
                    "alamat_pelapor": " D'AHSANA REGENCY, JALAN KEDANYANG, RUMAH PERTAMA PAGAR KAYU HIJAU (PERUMAHAB BARU JADI G ADA RT/RW)",
                    "no_telp_pelapor": "081359455405",
                    "keterangan_pelapor": "\\nPELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. BELUM ADA PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 72,93 . PTL (TIDAK PADAM). ",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020104552",
                    "waktu_lapor": "01/02/2023 14:07:03",
                    "waktu_response": "01/02/2023 14:21:36",
                    "waktu_recovery": "01/02/2023 14:24:31",
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fidel Apriyudi",
                    "alamat_pelapor": "DS CAWANG BARU No.",
                    "no_telp_pelapor": "6282281117390",
                    "keterangan_pelapor": "Kabel SKUTR 70mm² lepas dari Tiang 2 titik, 1 titik kabel andongan terlalu panjang, lokasi diatas BLKM Curup, Ds Cawang. Mohon ditindak lanjuti. Tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CURUP"
                },
                {
                    "no_laporan": "K5523020100571",
                    "waktu_lapor": "01/02/2023 14:08:11",
                    "waktu_response": "01/02/2023 14:11:52",
                    "waktu_recovery": "01/02/2023 14:16:30",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 278,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA ",
                    "alamat_pelapor": "JL SARI DEWI LINGK.BASANGKASA NO. 4 SEMINYAK, SEMINYAK, KUTA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "082144447300",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD (B1T/1.300 - B1T/4.400)\\nKODE PEMBAYARAN  : 5512015065756\\nBP LUNAS PADA TGL (22/01/2023), PELANGGAN BELOM MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020104562",
                    "waktu_lapor": "01/02/2023 14:08:23",
                    "waktu_response": "01/02/2023 14:17:39",
                    "waktu_recovery": "01/02/2023 14:54:20",
                    "durasi_response_time": 556,
                    "durasi_recovery_time": 2201,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL DS BAHOMAKMUR KEC BAHODOPI, KAB MOROWALI, PROV SULAWESI TENGAH  ACUAN BELAKANG TARMART",
                    "no_telp_pelapor": "081342642113",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 15/04/2022 PEMBAYARAN PROSES PB (R1MT/900 VA) DENGAN NO ID PEL 312110404044,  312110404051, DAN 312110404077 TELAH DILUNASI  . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104563",
                    "waktu_lapor": "01/02/2023 14:08:26",
                    "waktu_response": "01/02/2023 14:15:27",
                    "waktu_recovery": "01/02/2023 14:16:51",
                    "durasi_response_time": 421,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NASARUDDIN",
                    "alamat_pelapor": "JL MUARA SOMA KAMPUNG HARAPAN No.",
                    "no_telp_pelapor": "6281262371651",
                    "keterangan_pelapor": "sering matilampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5323020100548",
                    "waktu_lapor": "01/02/2023 14:08:46",
                    "waktu_response": "01/02/2023 14:11:25",
                    "waktu_recovery": "01/02/2023 18:08:08",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 14203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AUREL",
                    "alamat_pelapor": "JL PEDATI NO 1 C RT-15 / RW-7 KEL- KEC CIPINANG CEMPEDAK JAKARTA TIMUR / DEKAT TOKO KUE JE AMANDA ",
                    "no_telp_pelapor": "087877565888",
                    "keterangan_pelapor": "PERGANTIAN KWH METER, ADA TOKEN NOMINAL RP. 20.000 & RP. 50.000 YANG BELUM DIINPUTKAN DANA KAN DIKONVERSIKAN KE APP METER BARU. PTL SAAT INI MENYALA. NO METER LAMA 544103954993, NO METER BARU 56226064766",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5523020100572",
                    "waktu_lapor": "01/02/2023 14:09:10",
                    "waktu_response": "01/02/2023 14:10:59",
                    "waktu_recovery": "01/02/2023 14:27:09",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUSRAT",
                    "alamat_pelapor": "JL TOMANG TINGGI II GG.2 NO 2A RT-8 / RW-6 KEL TOMANG KEC GROGOL PETAMBURAN JAKARTA BARAT ",
                    "no_telp_pelapor": "6287877604347",
                    "keterangan_pelapor": "1 APP PRABAYAR TERTERA GAGAL (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.70 NO TOKEN : 3874 2291 7810 5984 9865\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104575",
                    "waktu_lapor": "01/02/2023 14:09:30",
                    "waktu_response": "01/02/2023 14:21:48",
                    "waktu_recovery": "01/02/2023 14:51:15",
                    "durasi_response_time": 738,
                    "durasi_recovery_time": 1767,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SETIAMAN",
                    "alamat_pelapor": "PR. GRAHA CIOMAS ASRI BLOK C NO.16 KEL PAGELARAN, KEC CIOMAS KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "082244908338",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 25/1/2023 PEMBAYARAN PROSES PB DENGAN KODE  REG  5383112169238. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020104579",
                    "waktu_lapor": "01/02/2023 14:09:38",
                    "waktu_response": "01/02/2023 14:11:28",
                    "waktu_recovery": "01/02/2023 14:26:18",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 890,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsuri",
                    "alamat_pelapor": "JL PONCOL INDAH V No.43 RT.3 RW.2 CIREUNDEU",
                    "no_telp_pelapor": "6281398988083",
                    "keterangan_pelapor": "ga bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104580",
                    "waktu_lapor": "01/02/2023 14:09:49",
                    "waktu_response": "01/02/2023 14:47:50",
                    "waktu_recovery": "01/02/2023 15:22:59",
                    "durasi_response_time": 2281,
                    "durasi_recovery_time": 2109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DESI",
                    "alamat_pelapor": "JL CLST IFOLIA PR CLUSTER IFOLIA BLOK HY-15 NO 30 RT 0/0 KEL TARUMA JAYA KEC TARUMA JAYA PUSAKA RAKYAT KAOTA BEKASI HARAPAN INDAH ACUAN LOKASI -    ",
                    "no_telp_pelapor": "081210773871",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA ) SISA KWH 264.|| CC.54.AGUSTINUS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104581",
                    "waktu_lapor": "01/02/2023 14:09:41",
                    "waktu_response": "01/02/2023 14:11:06",
                    "waktu_recovery": "01/02/2023 14:12:49",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROBANI",
                    "alamat_pelapor": "KP PEDONGKELAN No. RT.12 RW.13 KAPUK",
                    "no_telp_pelapor": "6289562628706",
                    "keterangan_pelapor": "Mengajukan Penambahan Watt Sementara saja di sabtu ini untuk acara pengajian..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104583",
                    "waktu_lapor": "01/02/2023 14:10:12",
                    "waktu_response": "01/02/2023 14:31:51",
                    "waktu_recovery": "01/02/2023 14:47:12",
                    "durasi_response_time": 1299,
                    "durasi_recovery_time": 921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "warya",
                    "alamat_pelapor": "DN SUKAMULYA No.0 RT.021 RW.04 KERTABUMI",
                    "no_telp_pelapor": "6285316337278",
                    "keterangan_pelapor": "LED indikator tidak menyala,ANGKA METER tidak beroperasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020104590",
                    "waktu_lapor": "01/02/2023 14:10:37",
                    "waktu_response": "01/02/2023 14:11:20",
                    "waktu_recovery": "01/02/2023 14:12:37",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MARYATI, INA",
                    "alamat_pelapor": "JL KP.BARU JAYA RT11 RW13 No.",
                    "no_telp_pelapor": "6289562628707",
                    "keterangan_pelapor": "Kipetnya sudah aus bisa diganti spare partnya pak PLN??..\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104592",
                    "waktu_lapor": "01/02/2023 14:10:49",
                    "waktu_response": "01/02/2023 14:17:11",
                    "waktu_recovery": "01/02/2023 16:22:03",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 7492,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eko wira",
                    "alamat_pelapor": "JL SEKOLAH RBI",
                    "no_telp_pelapor": "6281268882007",
                    "keterangan_pelapor": "stand meteran tidak berjalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5423020104596",
                    "waktu_lapor": "01/02/2023 14:11:18",
                    "waktu_response": "01/02/2023 14:13:45",
                    "waktu_recovery": "01/02/2023 14:17:30",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tiara Paradisa",
                    "alamat_pelapor": "JL MALABAR No.10 RT.000 RW.00 BAB FAKLTS",
                    "no_telp_pelapor": "628121109908",
                    "keterangan_pelapor": "Pencatatan meter bulan ini MINUS 590 kWh & sudah dilihat oleh petugas pencatat meter. Kenapa tagihan masih besar Rp. 471.110?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020104597",
                    "waktu_lapor": "01/02/2023 14:11:27",
                    "waktu_response": "01/02/2023 14:14:20",
                    "waktu_recovery": "01/02/2023 14:57:04",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 2564,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arya Adi Bintoro",
                    "alamat_pelapor": "Kampung Masjid RT: 002 RW: 011",
                    "no_telp_pelapor": "6289602776760",
                    "keterangan_pelapor": "Tagihan listrik naik sampai Rp 520.000 yang mana bulan-bulan sebelumnya hanya berkisar kurang lebih Rp 400.000. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K1223020100223",
                    "waktu_lapor": "01/02/2023 14:11:46",
                    "waktu_response": "01/02/2023 15:17:17",
                    "waktu_recovery": "01/02/2023 15:18:50",
                    "durasi_response_time": 3931,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AFRIDA",
                    "alamat_pelapor": "JL ROWO BENING NO 4 RT-4 / RW-10 KEL SIDOMULYO BARAT KEC TAMPAN KOTA PEKANBARU RIAU. ACUAN : DEKAT TOWER ",
                    "no_telp_pelapor": "081266158333",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAGAL. PTL MENYALA. SISA KWH = 313.84 KWH. NO TOKEN : 29347038036073594477 INFO PELANGGAN TERKADANG ANGKA YANG DITEKAN PADA DISPLAY APP HILANG. INFO PETUGAS REALISASI PENGANANAN PETUGAS ADALAH 15 HARI KERJA. TERKAIT NO LAPOR G1223010900212",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020104598",
                    "waktu_lapor": "01/02/2023 14:11:49",
                    "waktu_response": "01/02/2023 14:19:05",
                    "waktu_recovery": "01/02/2023 15:49:06",
                    "durasi_response_time": 436,
                    "durasi_recovery_time": 5401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mhdreza fahlevy",
                    "alamat_pelapor": "simpang kantor Jl.amal gg.ikhlas ",
                    "no_telp_pelapor": "6281322863709",
                    "keterangan_pelapor": "hallo kak, saya mau ber tanya , kenapa bulan ini tagihan listrik kami sampai 481rb ? tolong di cek ke rumah kami ya... sedangkan pemakaian di rumah gak banyak, mohon di follow up secepatnya, cari solusinya gimana ya.\\n\\nmohonn di bantu SECEPATNYA. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5423020104605",
                    "waktu_lapor": "01/02/2023 14:12:22",
                    "waktu_response": "01/02/2023 14:27:10",
                    "waktu_recovery": "01/02/2023 17:00:44",
                    "durasi_response_time": 888,
                    "durasi_recovery_time": 9214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GANIS",
                    "alamat_pelapor": "PR HARVEST CITY ROSEMARY RA16 NO 26 KEL CIKARAGEMAN KEC SETU KAB BEKASI JAWA BARAT",
                    "no_telp_pelapor": "081212974043",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103693, TGL 05/12/2020 PENANGGANAN GANGGUAN MCB RUSAK OLEH PETUGAS (BP SYAIFUL) DILAKSANAKAN DENGAN  CARA SAMBUNG LANGSUNG, LG  TIDAK DIBERIKAN   MOHON   SEGERA DILAKUKAN PENANGGANAN SESUAI KETENTUANNYA. ID METER 32117760101. TERKAIT K5421062000437. LU, BELUM ADA TINDAK LANJUT, PELANGGAN MEMINTA DIHUBUNGI SECEPATNYA CC.54.FIKRI PKL 14:11 WIB.CC.54.FIKRI PKL 15:11 WIB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104606",
                    "waktu_lapor": "01/02/2023 14:12:23",
                    "waktu_response": "01/02/2023 19:32:46",
                    "waktu_recovery": "01/02/2023 20:41:09",
                    "durasi_response_time": 19223,
                    "durasi_recovery_time": 4103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wawan",
                    "alamat_pelapor": "nakau sungai serut",
                    "no_telp_pelapor": "6282379242232",
                    "keterangan_pelapor": "mau isi pulsa gak bisa,daya suda naik 1300,tapi blum di seting dari 900 ke 1300 nya nomor meter 14343791183",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPAHIANG"
                },
                {
                    "no_laporan": "K5423020104607",
                    "waktu_lapor": "01/02/2023 14:12:26",
                    "waktu_response": "01/02/2023 14:18:52",
                    "waktu_recovery": "01/02/2023 14:22:50",
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ANDI",
                    "alamat_pelapor": "KOMPLK GNG SAHARI PERMAI ATAU TAN KUDUS JL.HIDUP BARU BLOK C NO.1  RT. 11 RW. 3 DS/KEL. PADEMANGAN KEC. PADEMANGAN BRT JAKUT ( LOKASI DEPAN ERAFONE) ",
                    "no_telp_pelapor": "02164714015",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL MENYALA, SISA KWH: 112 KWH ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104608",
                    "waktu_lapor": "01/02/2023 14:12:36",
                    "waktu_response": "01/02/2023 14:19:23",
                    "waktu_recovery": "01/02/2023 14:43:54",
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 1471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": " BP RONNY ",
                    "alamat_pelapor": "JL SUKATANI RT-3 / RW-5 NO 109 KEL.TEGAL ANGUS  KEC TELUKNAGA  KAB TANGERANG   BANTEN ",
                    "no_telp_pelapor": "089601964214",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL  24/10/2022  PERMOHONAN  BERHENTI BERLANGGANAN SELAMANYA. TGL 27/10/2022 DILAKUKAN PEMBONGKARAN APP STATUS PADA AP2T \\\"N\\\" YBS MENGINGINKAN INFROMASI TERKAIT PENGEMBALIAN UJL ATAS PROSES  TSBT.DAN K5423013005580 STATUS SELESAI, SESUAI INFO PELANGGAN TELAH DIHUBUNGI OLEH PETUGAS DAN NAMUN HINGGA BELUM ADA TINDAKLANJUT,  PELANGGAN PERNAH LAPOR DENGAN NO: K5422110702866 K5422122004573, K5423012703101, K5223013101600",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104609",
                    "waktu_lapor": "01/02/2023 14:12:30",
                    "waktu_response": "01/02/2023 14:14:07",
                    "waktu_recovery": "01/02/2023 14:16:22",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL PR VILLA MELATI MAS M-11 NO.3",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104615",
                    "waktu_lapor": "01/02/2023 14:12:53",
                    "waktu_response": "01/02/2023 14:14:17",
                    "waktu_recovery": "01/02/2023 14:16:31",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ALTURA No.03 GD SERPONG",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104619",
                    "waktu_lapor": "01/02/2023 14:13:02",
                    "waktu_response": "01/02/2023 14:29:42",
                    "waktu_recovery": "01/02/2023 16:59:20",
                    "durasi_response_time": 1000,
                    "durasi_recovery_time": 8978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andre Putra",
                    "alamat_pelapor": "JL DUKUH BARAT I No.16 RT.8 RW.7",
                    "no_telp_pelapor": "6281382097625",
                    "keterangan_pelapor": "penambahan daya ingin ke 13.200 karena permohonan naik daya skrg ke 11.000 dan info dari teknisi pln tidak bisa ke 3 phase",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104623",
                    "waktu_lapor": "01/02/2023 14:13:13",
                    "waktu_response": "01/02/2023 14:14:37",
                    "waktu_recovery": "01/02/2023 14:16:38",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL KP SEMPUR RT011/03 DS KDU CRG",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104626",
                    "waktu_lapor": "01/02/2023 14:13:56",
                    "waktu_response": "01/02/2023 14:14:46",
                    "waktu_recovery": "01/02/2023 14:16:46",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL KP DONGKAL RT6/5 PAKU ALAM SRP",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104627",
                    "waktu_lapor": "01/02/2023 14:14:04",
                    "waktu_response": "01/02/2023 16:59:55",
                    "waktu_recovery": "01/02/2023 17:04:59",
                    "durasi_response_time": 9951,
                    "durasi_recovery_time": 304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reno Supriyadi",
                    "alamat_pelapor": "JL KOLONEL WAHID UDIN - SEKA No.0 RT.2 RW.1 SERASAN JA",
                    "no_telp_pelapor": "6282373604264",
                    "keterangan_pelapor": "Mohon bantuannya untuk perbaikan/pergantian segel OKA di Kwh BTS XL berikut",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEKAYU"
                },
                {
                    "no_laporan": "K5423020104630",
                    "waktu_lapor": "01/02/2023 14:14:59",
                    "waktu_response": "01/02/2023 14:17:21",
                    "waktu_recovery": "01/02/2023 14:53:54",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 2193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PENDIDIKAN NO 0 RT 0 RW 0 DN DESA BAHODOPI, BAHODOPI KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH. ACUAN: DI BELAKANG KANTOR KUA.",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 15/4/22 PEMBAYARAN PROSES PB (R1T / 1300 VA) DENGAN NO AGENDA 312119912204153973 DAN NO REGISTER 3121112043730 HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN NAMUN PADA STATUS AP2T TGL 18/7/22 PEREMAJAAN PDL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104632",
                    "waktu_lapor": "01/02/2023 14:15:06",
                    "waktu_response": "01/02/2023 14:16:07",
                    "waktu_recovery": "01/02/2023 14:28:02",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJRUL",
                    "alamat_pelapor": "PR LEGOK PERMAI GARDENIA BLK-L NO 11 KEL LEGOK KEC LEGOK  KAB TANGERANG. ",
                    "no_telp_pelapor": "02127881701",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 22495299104857754865",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104634",
                    "waktu_lapor": "01/02/2023 14:15:13",
                    "waktu_response": "01/02/2023 14:43:38",
                    "waktu_recovery": "01/02/2023 18:25:13",
                    "durasi_response_time": 1705,
                    "durasi_recovery_time": 13295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARTONO",
                    "alamat_pelapor": "JL VETERAN No. RT. 2 RW. 4 SIDODADI",
                    "no_telp_pelapor": "6285102778002",
                    "keterangan_pelapor": "Sehubungan dengan pengajuan proses tambah daya dari 2200va ke 16.500va apa sudah bisa dilakukan karena saya mengajukan penambahan daya tersebut tidak bisa dikarenakan katanya travo disekitar tersebut OB mohon informasi segera ya karena tempat usaha saya mau segera opening tapu terkendala dengan ketersediaan listrik yg kurang cukup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5323020100560",
                    "waktu_lapor": "01/02/2023 14:15:35",
                    "waktu_response": "01/02/2023 14:32:57",
                    "waktu_recovery": "01/02/2023 14:33:39",
                    "durasi_response_time": 1042,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "KP KEDUNG HALANG SENTRAL JEMBATAN1, NO 100 RT 1/RW, SUKARESMI, TANAH SAREAL, KOTA BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "0217222404",
                    "keterangan_pelapor": "PERMOHONAN PASANG BARU DENGAN NO AGENDA 538419912212227159/ 5384112140305 SUDAH DIBAYARKAN TANGGAL 22/12/2022 NAMUN SAMPAI DENGAN SAAT INI BELUM ADA REALISASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020104640",
                    "waktu_lapor": "01/02/2023 14:16:12",
                    "waktu_response": "01/02/2023 14:18:31",
                    "waktu_recovery": "01/02/2023 14:23:38",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 307,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYO",
                    "alamat_pelapor": "JL IRIAN DS BANJARAAN RT 4/1 DS BANJARAN KEC TAMAN  KAB PEMALANG ",
                    "no_telp_pelapor": "02152391281",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN . PELANGGAN BERMAKSUD MELAKUKAN PEMBAYARAN NAMUN TIDAK MENGETAHI ID PEL .N NUR HIKMAH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEMALANG"
                },
                {
                    "no_laporan": "K5423020104643",
                    "waktu_lapor": "01/02/2023 14:16:11",
                    "waktu_response": "01/02/2023 15:06:13",
                    "waktu_recovery": "01/02/2023 16:25:59",
                    "durasi_response_time": 3002,
                    "durasi_recovery_time": 4786,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vivian etenia",
                    "alamat_pelapor": "Jl. Cemara Raya No.3",
                    "no_telp_pelapor": "6281288227723",
                    "keterangan_pelapor": "tidak bisa memasukan kode token,slalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020104647",
                    "waktu_lapor": "01/02/2023 14:16:35",
                    "waktu_response": "01/02/2023 14:26:45",
                    "waktu_recovery": "01/02/2023 14:54:18",
                    "durasi_response_time": 610,
                    "durasi_recovery_time": 1653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rozi Fachrul",
                    "alamat_pelapor": "JL MED BEL KAMP BAHARI No. MARTUBUNG",
                    "no_telp_pelapor": "6281260671060",
                    "keterangan_pelapor": "saya mau isi token tapi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020104658",
                    "waktu_lapor": "01/02/2023 14:18:08",
                    "waktu_response": "01/02/2023 15:40:29",
                    "waktu_recovery": "01/02/2023 15:59:09",
                    "durasi_response_time": 4941,
                    "durasi_recovery_time": 1120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Muazin",
                    "alamat_pelapor": "Kampung Wisata Orong Gerisak DesaTetebatu",
                    "no_telp_pelapor": "6281936314111",
                    "keterangan_pelapor": "Pulsa tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104663",
                    "waktu_lapor": "01/02/2023 14:18:38",
                    "waktu_response": "01/02/2023 14:29:43",
                    "waktu_recovery": "01/02/2023 15:06:01",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 2178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syahrul",
                    "alamat_pelapor": "Jl. Alternatif Cibubur No.60",
                    "no_telp_pelapor": "6281413107523",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104665",
                    "waktu_lapor": "01/02/2023 14:18:50",
                    "waktu_response": "01/02/2023 14:20:10",
                    "waktu_recovery": "01/02/2023 14:37:41",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 1051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sihebuddin Fahmi",
                    "alamat_pelapor": "DS AENG SAREH No. SAMPANG",
                    "no_telp_pelapor": "6287771277757",
                    "keterangan_pelapor": "tidak bisa memasukkan token tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020104667",
                    "waktu_lapor": "01/02/2023 14:18:55",
                    "waktu_response": "01/02/2023 16:44:02",
                    "waktu_recovery": "01/02/2023 16:50:55",
                    "durasi_response_time": 8707,
                    "durasi_recovery_time": 413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laode Darman",
                    "alamat_pelapor": "DS BABANG No.1 BACAN",
                    "no_telp_pelapor": "6282190217070",
                    "keterangan_pelapor": "isi token selalu gagal padahal sudah sesuai dengan no token.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BACAN"
                },
                {
                    "no_laporan": "K5423020104670",
                    "waktu_lapor": "01/02/2023 14:19:03",
                    "waktu_response": "01/02/2023 14:20:33",
                    "waktu_recovery": "01/02/2023 14:38:27",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 1074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jan sebastian",
                    "alamat_pelapor": "JL ASTEK/GUDANG LENGKONG TIM No. RT.3 RW.4",
                    "no_telp_pelapor": "6282114751181",
                    "keterangan_pelapor": "Sejak penambahan daya, lampu \\\"imp/kwh\\\" saya berkedip kedip terus. Saya baru menyadari ketika tetangga saya kemarin menginformasikan bahwa di meteran miliknya lampu tersebut tidak nyala sama sekali.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104675",
                    "waktu_lapor": "01/02/2023 14:19:24",
                    "waktu_response": "01/02/2023 14:24:06",
                    "waktu_recovery": "02/02/2023 01:41:42",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 40656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "JL RAYA GABUS GEDONG No.0 RT.1 RW.6 SRIMUKTI",
                    "no_telp_pelapor": "6287880432668",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter stand akhir kWh meter tgl 27 Januari 2023  15280, namun stand akhir pada tagihan 17176, swacam sudah dicoba tetapi error, adapun bila ingin melakukan joint visit dapat menghubungi 087880432668",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020104680",
                    "waktu_lapor": "01/02/2023 14:19:47",
                    "waktu_response": "01/02/2023 17:17:20",
                    "waktu_recovery": "01/02/2023 17:18:34",
                    "durasi_response_time": 10653,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IZZUN",
                    "alamat_pelapor": "PPTQ KHIDMAG QUR'AN JL. BIDAN SRIEIJI RT 01 RW 01 MEGONTEN KEBONAGUNG DEMAK",
                    "no_telp_pelapor": "082136554470",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN GESER APP DIKARENAKAN RENOVASI DENGAN NO. KTP PEMILIK 3321141107790001 A/N ALI MAHFUDLON SERTA NO. KTP \\nDIBERI KUASA 3311044903970001  AN. IZZUN NASTITI PEMOHON MENGAKU SEBAGAI (DIBERI KUASA)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5423020104683",
                    "waktu_lapor": "01/02/2023 14:19:59",
                    "waktu_response": "01/02/2023 14:47:47",
                    "waktu_recovery": "01/02/2023 14:49:16",
                    "durasi_response_time": 1668,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devi ratnasari",
                    "alamat_pelapor": "DN BUNUT No.0 RT.1 RW.1 GADING",
                    "no_telp_pelapor": "6287781817757",
                    "keterangan_pelapor": "gagal terus saat isi kode token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104693",
                    "waktu_lapor": "01/02/2023 14:21:17",
                    "waktu_response": "01/02/2023 14:26:02",
                    "waktu_recovery": "01/02/2023 14:54:12",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 1690,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfi julfadlillah",
                    "alamat_pelapor": "JL MARELAN RAYA PASAR II R.PULAU No.0 LK.17",
                    "no_telp_pelapor": "6285270075530",
                    "keterangan_pelapor": "token di isi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020104694",
                    "waktu_lapor": "01/02/2023 14:21:18",
                    "waktu_response": "01/02/2023 15:01:20",
                    "waktu_recovery": "01/02/2023 15:15:10",
                    "durasi_response_time": 2402,
                    "durasi_recovery_time": 830,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tuti Alawiah",
                    "alamat_pelapor": "KP CIBANGO No.0 RT.000 RW.00 TELARSARI",
                    "no_telp_pelapor": "6285719351502",
                    "keterangan_pelapor": "kenapa bln sekarang pembayaran listrik atas Nama MARIAN naiknya nyampe duaratus lebih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5323020100573",
                    "waktu_lapor": "01/02/2023 14:21:59",
                    "waktu_response": "01/02/2023 14:48:17",
                    "waktu_recovery": "01/02/2023 19:09:49",
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 15692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL WIJAYA KUSUMA III GANG 2 NO.83 RT.18/7 KEL.MALAKASARI KEC.DUREN SAWIT JAKARTA TIMUR",
                    "no_telp_pelapor": "6285881937572",
                    "keterangan_pelapor": "PELAPOR A.N BPK IWAN DENGAN NO KTP : 3175070504720008 TIDAK PERNAH MERASA MENGAJUKAN PERMOHONAN PASANG BARU A.N PELANGGAN INDOMARCO PRISMATAMA. SAAT INI PELAPOR DIDATANGI PETUGAS PAJAK DIKARENAKAN IDPEL TERSEBUT DENGAN DAYA 23000 VA DIKENAKAN WAJIB PAJAK. PELANGGAN MINTA DIBANTU UNTUK PROSES PEMBARUAN DATA NO KTP PEMILIK ASLI NOMOR IDPEL 545302361949 TERSEBUT. MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104701",
                    "waktu_lapor": "01/02/2023 14:22:08",
                    "waktu_response": "01/02/2023 14:23:32",
                    "waktu_recovery": "01/02/2023 14:26:59",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "JL KP.MANUNGTUNG RT01/02 LEGOK",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104703",
                    "waktu_lapor": "01/02/2023 14:22:19",
                    "waktu_response": "01/02/2023 14:23:59",
                    "waktu_recovery": "01/02/2023 14:31:11",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani nuraeni",
                    "alamat_pelapor": "kp.cikadongdong rt01rw6",
                    "no_telp_pelapor": "6282118170251",
                    "keterangan_pelapor": "kWh gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104705",
                    "waktu_lapor": "01/02/2023 14:22:28",
                    "waktu_response": "01/02/2023 14:34:39",
                    "waktu_recovery": "01/02/2023 14:36:23",
                    "durasi_response_time": 731,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "DS BANDENGAN RT.0 RW.0 BANDENGAN",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "kenapa saya masukan token listrik kok gagal terus, tolong bantuannya dari tadi enggak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5423020104707",
                    "waktu_lapor": "01/02/2023 14:22:30",
                    "waktu_response": "01/02/2023 14:23:44",
                    "waktu_recovery": "01/02/2023 14:27:07",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "PR PONDOK JAGUNG BLK GR 2 No.19A PONDOK JAG",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104712",
                    "waktu_lapor": "01/02/2023 14:22:53",
                    "waktu_response": "01/02/2023 14:24:02",
                    "waktu_recovery": "01/02/2023 14:27:13",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "KP KOCEAK RT 5/1 KARANGGAN SRP",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104714",
                    "waktu_lapor": "01/02/2023 14:23:17",
                    "waktu_response": "01/02/2023 14:24:13",
                    "waktu_recovery": "01/02/2023 14:27:22",
                    "durasi_response_time": 56,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "JL JL KELAPA DUA CURUG",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104717",
                    "waktu_lapor": "01/02/2023 14:24:06",
                    "waktu_response": "01/02/2023 14:24:38",
                    "waktu_recovery": "01/02/2023 14:29:44",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGI ",
                    "alamat_pelapor": "JL- KP KEBON MANGGU NO 0 RT-3 / RW-1 KEL CISAUK KEC CISAUK KAB TANGERANG BANTEN // DEPAN BENGKAL EMERAL AUTO ",
                    "no_telp_pelapor": "081389519536",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100578",
                    "waktu_lapor": "01/02/2023 14:24:47",
                    "waktu_response": "01/02/2023 14:27:39",
                    "waktu_recovery": "01/02/2023 15:06:24",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 2325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU FITRI ",
                    "alamat_pelapor": "KP CIBUGIS JL KLAPANUNGGAL NO 146 RT-3 / RW-5 DESA 0 KEC KLAPANUNGGAL KAB BOGOR ",
                    "no_telp_pelapor": "083825393555",
                    "keterangan_pelapor": "TIDAK BISA PEMBELIAN TOKEN, DATA P2APST NO METER 14009454530 KET SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PTL MENYALA SISA 103 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104726",
                    "waktu_lapor": "01/02/2023 14:24:55",
                    "waktu_response": "01/02/2023 14:57:58",
                    "waktu_recovery": "01/02/2023 15:00:31",
                    "durasi_response_time": 1983,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yuni Yulianti",
                    "alamat_pelapor": "KP WATES No.0 RT.000 RW.00 LANGKAP",
                    "no_telp_pelapor": "6289678168707",
                    "keterangan_pelapor": "Min mohon maaf ini listrik rumah ibu saya kan kena petir yaa tolong segera diperbaiki",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGADEN"
                },
                {
                    "no_laporan": "K5423020104730",
                    "waktu_lapor": "01/02/2023 14:25:10",
                    "waktu_response": "01/02/2023 14:46:48",
                    "waktu_recovery": "01/02/2023 14:58:15",
                    "durasi_response_time": 1298,
                    "durasi_recovery_time": 687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS NAPIS No. RT. 1 RW. 1 TBREJO",
                    "no_telp_pelapor": "6285739240023",
                    "keterangan_pelapor": "padam sejak pagi hingga kini.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADANGAN"
                },
                {
                    "no_laporan": "K5323020100579",
                    "waktu_lapor": "01/02/2023 14:25:22",
                    "waktu_response": "01/02/2023 14:30:21",
                    "waktu_recovery": "01/02/2023 16:14:51",
                    "durasi_response_time": 299,
                    "durasi_recovery_time": 6270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANGEL",
                    "alamat_pelapor": "PR GREEN LAKE CITY CLUSTER ASIA 7 NO.28 KEL CIPONDOH KEC CIPONDOH KOTA TANGERANG / DKT FRESH MARKET ",
                    "no_telp_pelapor": "6287811012020",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN KOVERSI NO.TOKEN  52087228205065343835 KE NO.METER BARU (DI LOKASI ADA PERGANTIAN KWH METER) ID.PEL 546302118900",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104737",
                    "waktu_lapor": "01/02/2023 14:26:09",
                    "waktu_response": "01/02/2023 15:40:13",
                    "waktu_recovery": "01/02/2023 15:59:01",
                    "durasi_response_time": 4444,
                    "durasi_recovery_time": 1128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalu Pandri",
                    "alamat_pelapor": "Kampung Wisata Orong Gerisak DesaTetebatu",
                    "no_telp_pelapor": "6287806776754",
                    "keterangan_pelapor": "tidak bisa masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104746",
                    "waktu_lapor": "01/02/2023 14:27:52",
                    "waktu_response": "01/02/2023 14:28:14",
                    "waktu_recovery": "01/02/2023 14:30:09",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE EXMORE No.01 GD SERPONG",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104748",
                    "waktu_lapor": "01/02/2023 14:28:11",
                    "waktu_response": "01/02/2023 14:29:39",
                    "waktu_recovery": "01/02/2023 14:30:51",
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "KP CIBOGO WETAN No. RT.2 RW.3",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104750",
                    "waktu_lapor": "01/02/2023 14:28:36",
                    "waktu_response": "01/02/2023 14:47:58",
                    "waktu_recovery": "01/02/2023 14:49:23",
                    "durasi_response_time": 1162,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDURRAHMAN",
                    "alamat_pelapor": "Perumahan Griya Permai Paiton. Masuk gerbang, lurus ke selatan, belok kanan, lalu lihat masjid, rumah ukiran depan kanan masjid",
                    "no_telp_pelapor": "6285235511969",
                    "keterangan_pelapor": "meter nyala, skring tidak ada Strom. kondisi rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104766",
                    "waktu_lapor": "01/02/2023 14:30:44",
                    "waktu_response": "01/02/2023 14:35:16",
                    "waktu_recovery": "01/02/2023 15:10:21",
                    "durasi_response_time": 272,
                    "durasi_recovery_time": 2105,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdullah",
                    "alamat_pelapor": "kp. Nambo Ds. Kaserangan Kec. Ciruas Kab. serang ",
                    "no_telp_pelapor": "6281295078887",
                    "keterangan_pelapor": "Permasalahan kWh yang ingin dipindahkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020104771",
                    "waktu_lapor": "01/02/2023 14:31:12",
                    "waktu_response": "01/02/2023 15:39:48",
                    "waktu_recovery": "01/02/2023 15:58:44",
                    "durasi_response_time": 4116,
                    "durasi_recovery_time": 1136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalu Pandri",
                    "alamat_pelapor": "DN ORONG GERISAK No.",
                    "no_telp_pelapor": "6287806776754",
                    "keterangan_pelapor": "32177971606",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104774",
                    "waktu_lapor": "01/02/2023 14:31:40",
                    "waktu_response": "01/02/2023 14:36:17",
                    "waktu_recovery": "01/02/2023 16:12:36",
                    "durasi_response_time": 277,
                    "durasi_recovery_time": 5779,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani nuraeni",
                    "alamat_pelapor": "kp.cikadongdong rt01rw6",
                    "no_telp_pelapor": "6282118170251",
                    "keterangan_pelapor": "kWh gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104780",
                    "waktu_lapor": "01/02/2023 14:32:15",
                    "waktu_response": "01/02/2023 14:33:07",
                    "waktu_recovery": "01/02/2023 14:39:37",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "PR CLUSTER GREEN ORCHID RESIDENCE BLOK B No.05 CIATER",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104783",
                    "waktu_lapor": "01/02/2023 14:32:34",
                    "waktu_response": "01/02/2023 14:33:31",
                    "waktu_recovery": "01/02/2023 15:06:17",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 1966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-01",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104784",
                    "waktu_lapor": "01/02/2023 14:32:34",
                    "waktu_response": "01/02/2023 14:35:53",
                    "waktu_recovery": "01/02/2023 14:46:51",
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DILLA PRATAMA GUNAWAN",
                    "alamat_pelapor": "JL CISURUPAN No.106 RT.004 RW.08 CITEUREUP",
                    "no_telp_pelapor": "6281312015151",
                    "keterangan_pelapor": "minta tolong dicek pemakaian listrik karena bayar swtiap bulan agak mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020104785",
                    "waktu_lapor": "01/02/2023 14:32:47",
                    "waktu_response": "01/02/2023 14:35:23",
                    "waktu_recovery": "01/02/2023 14:46:02",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 639,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL- RT- RW- NO- DS SIHOTANG PANGURURAN KEL TURPUK SIHOTANG KEC HARIAN, KAB. SAMOSIR, SUMATERA UTARA ACUAN LOKASI DEKAT SD ",
                    "no_telp_pelapor": "08118400029",
                    "keterangan_pelapor": "TGL 17/01/23 PROSES PD ( R1T / 450 - R1T / 900 VA) DENGAN NO AGENDA 129079922301171052 DAN NO REG 1290715000974 TGL 17/01/23 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANGURURAN"
                },
                {
                    "no_laporan": "K5423020104790",
                    "waktu_lapor": "01/02/2023 14:32:53",
                    "waktu_response": "01/02/2023 14:33:48",
                    "waktu_recovery": "01/02/2023 15:07:51",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 2043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL KP KAMURANG ATAS RT4/1 PKA SRP",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104794",
                    "waktu_lapor": "01/02/2023 14:33:20",
                    "waktu_response": "01/02/2023 14:48:30",
                    "waktu_recovery": "01/02/2023 17:17:45",
                    "durasi_response_time": 910,
                    "durasi_recovery_time": 8955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rahmat dwi anggoro",
                    "alamat_pelapor": "PR GDC WEST MANHATTAN BLOK AF6 No.22 RT.0 RW.0 BEKASI",
                    "no_telp_pelapor": "6281310380508",
                    "keterangan_pelapor": "mcb loss",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104795",
                    "waktu_lapor": "01/02/2023 14:33:24",
                    "waktu_response": "01/02/2023 14:36:35",
                    "waktu_recovery": "01/02/2023 15:23:54",
                    "durasi_response_time": 191,
                    "durasi_recovery_time": 2839,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Djoni Hery Soesanto",
                    "alamat_pelapor": "DK DAMEAN No. RT. 0 RW. 0 KEBONAGUNG",
                    "no_telp_pelapor": "6287776607745",
                    "keterangan_pelapor": "isi token tidak bisa, tertulis GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020104796",
                    "waktu_lapor": "01/02/2023 14:33:29",
                    "waktu_response": "01/02/2023 14:34:15",
                    "waktu_recovery": "01/02/2023 15:08:05",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 2030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL KP BABAKAN RT 3/4 BINONG CRG",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104804",
                    "waktu_lapor": "01/02/2023 14:34:04",
                    "waktu_response": "01/02/2023 14:35:58",
                    "waktu_recovery": "01/02/2023 14:42:12",
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "komang bayu suta",
                    "alamat_pelapor": "Jl. Bidadari II No.3",
                    "no_telp_pelapor": "6287863113924",
                    "keterangan_pelapor": "proses tambah daya belum terpasang sampai  hari ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020104806",
                    "waktu_lapor": "01/02/2023 14:34:20",
                    "waktu_response": "01/02/2023 15:19:57",
                    "waktu_recovery": "01/02/2023 16:19:22",
                    "durasi_response_time": 2737,
                    "durasi_recovery_time": 3565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSDI ",
                    "alamat_pelapor": "JL PATTENE PERUM GREEN CLAUSTER PATTENE BL D No. 05 KEL PAI, KEC BIRINGKANAYA, KOTA MAKASSAR, SULAWESI SELATAN, DEKAT JEMBATAN TIMBANG MOBIL ",
                    "no_telp_pelapor": "082346654333",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 22/12/22 TELAH DILUNASI PEMBAYARAN  PROSES PD (B2/13.200 VA – B2/66.000 VA) DENGAN NO REG  3202013034555  NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104807",
                    "waktu_lapor": "01/02/2023 14:34:13",
                    "waktu_response": "01/02/2023 14:57:35",
                    "waktu_recovery": "01/02/2023 19:11:35",
                    "durasi_response_time": 1402,
                    "durasi_recovery_time": 15240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRAMUZA KUSNARSYAD",
                    "alamat_pelapor": "PR VILLA BUKIT TIDAR KAV.C 1 No.504",
                    "no_telp_pelapor": "62811123873",
                    "keterangan_pelapor": "mohon perhatian PLN bahwa sejak pemasangan KWH meter hingga saat ini belum dilakukan pemasangan MCB dan segel MCB sebagaimana ditunjukkan dalam foto terlampir.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020104809",
                    "waktu_lapor": "01/02/2023 14:34:22",
                    "waktu_response": "01/02/2023 14:43:40",
                    "waktu_recovery": "01/02/2023 15:45:52",
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 3732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKANTO",
                    "alamat_pelapor": "JL GALUR RT3/3 NO 88 KEL. PISANGAN KEC. CIPUTAT TIMUR TANGSEL BANTEN (SEBELAH PERUM CIREUNDEU PARK)",
                    "no_telp_pelapor": "02174701357",
                    "keterangan_pelapor": "MOHON PERIKSA APP, KARENA DIRAGUKAN KONDISI BEROPERASINYA PIRINGAN KWH BERPUTAR TERLALU CEPAT SEJAK 3 TAHUN LALU. PELANGGAN MENGINGINKAN DILAKUKAN PERGANTIAN APP.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104810",
                    "waktu_lapor": "01/02/2023 14:34:27",
                    "waktu_response": "01/02/2023 15:30:30",
                    "waktu_recovery": "01/02/2023 20:31:29",
                    "durasi_response_time": 3363,
                    "durasi_recovery_time": 18059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTRISNO",
                    "alamat_pelapor": "JL GENUKAN RT 4 RW 2 RANDUSARI PRAMBANAN KL, RANDUSARI, PRAMBANAN, KAB. KLATEN, JAWA TENGAH",
                    "no_telp_pelapor": "081318607667",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 26/01/23  REALISASI PROSES PB (R1T / 450 VA) DENGAN NO AGENDA 524049912301103753. SESUAI INFO PELANGGAN PETUGAS HANYA MEMASANG KWH METER NAMUN INSTALASI BELUM TERPASANG.  BERDASARKAN INFO PELANGGAN BELUM ADA TINDAK LANJUT PETUGAS TGL 1/2/23  PKL 14.45  WIB CC.54.AZMINA. PELANGGAN MELAPOR KEMBALI. PELANGGAN MENGINGINKAN KEJELASAN TERKAIT PENYALAAN TSB. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN . CC.54.MUTIA;15:38 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020104811",
                    "waktu_lapor": "01/02/2023 14:34:28",
                    "waktu_response": "01/02/2023 14:38:03",
                    "waktu_recovery": "01/02/2023 16:16:07",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 5884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "KP PULO No.0 RT.1 RW.3 SUMBERJAYA",
                    "no_telp_pelapor": "628170047448",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter, tgl 26 Januari 2023 sebesar 53344 stand akhir Januari 2023 52156, sudah coba swacam tetapi error, adapun utk joint visit dapat menghubungi 08170047448",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020104812",
                    "waktu_lapor": "01/02/2023 14:34:38",
                    "waktu_response": "01/02/2023 15:41:25",
                    "waktu_recovery": "01/02/2023 16:07:55",
                    "durasi_response_time": 4007,
                    "durasi_recovery_time": 1590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Totok Rosihan",
                    "alamat_pelapor": "candirejo ",
                    "no_telp_pelapor": "6285643511397",
                    "keterangan_pelapor": "meteran di segel",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020104813",
                    "waktu_lapor": "01/02/2023 14:35:15",
                    "waktu_response": "01/02/2023 15:29:39",
                    "waktu_recovery": "01/02/2023 15:38:47",
                    "durasi_response_time": 3264,
                    "durasi_recovery_time": 548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "JL PROF DR LATUMETEN  I  NO 32 B  RT-2 / RW-5 KEL GROGOL PETAMBURAN KEC - JAKBAR ACUAN LOKASI KONTRAKAN SIMORANGKIR ",
                    "no_telp_pelapor": "081285429581",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA ) SISA KWH 18.72.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104820",
                    "waktu_lapor": "01/02/2023 14:36:04",
                    "waktu_response": "01/02/2023 14:38:56",
                    "waktu_recovery": "01/02/2023 15:06:07",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 1631,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irwansyah sitorus",
                    "alamat_pelapor": "dusun 2",
                    "no_telp_pelapor": "6282277974545",
                    "keterangan_pelapor": "sering strip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5323020100591",
                    "waktu_lapor": "01/02/2023 14:36:22",
                    "waktu_response": "01/02/2023 14:48:43",
                    "waktu_recovery": "01/02/2023 17:02:44",
                    "durasi_response_time": 741,
                    "durasi_recovery_time": 8041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRVIANTI",
                    "alamat_pelapor": "KK PDU.PERMAI JL ANGGREK 4 BLOK E5 NO 10 KEL BAHAGIA KEC BABELAN KOTA BEKASI / DEKAT LAPANGAN DAN MASJID",
                    "no_telp_pelapor": "087866316036",
                    "keterangan_pelapor": "PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT TELAT PEMBAYARAN TAGIHAN SUDAH DIBAYARKAN BANK MANDIRI 31-01-2023 \\t22:21:57 MOHON DIBANTU KONFIRMASI DAN TINDAKLAJUT // MOHON TINDAK LANJUT DAN PENANGANAN DARI PETUGAS, PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.>>PELANGGAN LAPOR 2X.(CC.52.YOVITA).",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104834",
                    "waktu_lapor": "01/02/2023 14:37:37",
                    "waktu_response": "01/02/2023 14:38:15",
                    "waktu_recovery": "01/02/2023 14:42:15",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE HASIENDA No.21 GD SERPONG",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104838",
                    "waktu_lapor": "01/02/2023 14:37:58",
                    "waktu_response": "01/02/2023 14:38:40",
                    "waktu_recovery": "01/02/2023 14:43:57",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-0",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104842",
                    "waktu_lapor": "01/02/2023 14:38:12",
                    "waktu_response": "01/02/2023 14:43:34",
                    "waktu_recovery": "01/02/2023 15:22:37",
                    "durasi_response_time": 322,
                    "durasi_recovery_time": 2343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Kurniawaan",
                    "alamat_pelapor": "JL CITARUM No.68B RT.0 RW.0",
                    "no_telp_pelapor": "6281275832220",
                    "keterangan_pelapor": "Pengajuan tambah daya dari 4.400 ke 13.2000 sudah dibayar lunas tetapi sampai saat ini masih belum ada perubahan dan minta tolong/mohon kira kira kapan untuk dipasang. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020104845",
                    "waktu_lapor": "01/02/2023 14:38:14",
                    "waktu_response": "01/02/2023 14:39:05",
                    "waktu_recovery": "01/02/2023 14:44:10",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "JL JL PSR BENGKOK RT7/3 NO.18A",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104848",
                    "waktu_lapor": "01/02/2023 14:38:28",
                    "waktu_response": "01/02/2023 14:41:22",
                    "waktu_recovery": "01/02/2023 21:36:55",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 24933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gatot sudiyoto",
                    "alamat_pelapor": "jln patimura selatan ",
                    "no_telp_pelapor": "6281357833369",
                    "keterangan_pelapor": "pasang baru permohonan tgl 13 januari sampai sekarang blm ada konfirmasi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020104853",
                    "waktu_lapor": "01/02/2023 14:38:55",
                    "waktu_response": "01/02/2023 14:39:17",
                    "waktu_recovery": "01/02/2023 14:44:23",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "PER DARU INDAH BLOK R.R NO.12",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104863",
                    "waktu_lapor": "01/02/2023 14:39:29",
                    "waktu_response": "01/02/2023 14:39:54",
                    "waktu_recovery": "01/02/2023 16:13:33",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 5619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yudini Mandre",
                    "alamat_pelapor": "Jl. Cemara IV No.c4/18",
                    "no_telp_pelapor": "6281331333206",
                    "keterangan_pelapor": "Tagihan listrik saya 360.000 sedangkan rumah kondisi kosong, hanya lampu teras saja yang menyala 24 jam",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104867",
                    "waktu_lapor": "01/02/2023 14:40:03",
                    "waktu_response": "01/02/2023 14:43:56",
                    "waktu_recovery": "01/02/2023 15:01:16",
                    "durasi_response_time": 233,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rebiman",
                    "alamat_pelapor": "DS PENGOS A,GERBOSARI No.03 RT.22 RW.11 SAMIGALUH",
                    "no_telp_pelapor": "6287739750354",
                    "keterangan_pelapor": "minta penggantian sisa pulsa,barusaja di ganti meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5423020104871",
                    "waktu_lapor": "01/02/2023 14:40:50",
                    "waktu_response": "01/02/2023 14:43:06",
                    "waktu_recovery": "01/02/2023 15:28:31",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 2725,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RYAN",
                    "alamat_pelapor": "PR KSB BLOK D59, SUKARAGAM, SERANG BARU, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "08971214267 ",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 5370312073803. TGL 24/01/2023 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN\\nPENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI PETUGAS.",
                    "media": "Email",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104881",
                    "waktu_lapor": "01/02/2023 14:42:46",
                    "waktu_response": "01/02/2023 14:57:12",
                    "waktu_recovery": "01/02/2023 14:59:11",
                    "durasi_response_time": 866,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANTA",
                    "alamat_pelapor": "DN WARINGINJL RAYA BESSAKI  DUSUN TEGES  NO  KEL  POMPATAN KEC KRENDANG  KARANG ASEM  BALI ACUAN   SPBU KECIL ",
                    "no_telp_pelapor": "082237798318",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIRAGUKAN BEROPERASINYA KWH DIRASAKAN  CEPAT HABIS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5423020104886",
                    "waktu_lapor": "01/02/2023 14:43:26",
                    "waktu_response": "01/02/2023 14:43:52",
                    "waktu_recovery": "01/02/2023 14:46:12",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE PALOMA No.20 GD SERPONG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104889",
                    "waktu_lapor": "01/02/2023 14:43:44",
                    "waktu_response": "01/02/2023 14:44:19",
                    "waktu_recovery": "01/02/2023 14:46:48",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-08",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104892",
                    "waktu_lapor": "01/02/2023 14:43:48",
                    "waktu_response": "01/02/2023 14:48:23",
                    "waktu_recovery": "01/02/2023 16:00:35",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 4332,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Isnin Choiriyah",
                    "alamat_pelapor": "DS TANJUNG BUMI No. RT. RW. T. BUMI",
                    "no_telp_pelapor": "6281331500200",
                    "keterangan_pelapor": "mohon bantuannya pengecekan lebih lanjut terkait meter listrik dengan tagihan yg terbayar setiap bulan. Karena secara logika jika daya 900 watt dan alat listrik dirumah terbatas, tetapi habisnya sampai 500 rb\\n ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020104894",
                    "waktu_lapor": "01/02/2023 14:43:59",
                    "waktu_response": "01/02/2023 14:54:08",
                    "waktu_recovery": "01/02/2023 15:10:18",
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "salindri murbarani",
                    "alamat_pelapor": "KP TABONA No.0 RT.9 RW.3 TERNATE",
                    "no_telp_pelapor": "6282138327557",
                    "keterangan_pelapor": "pengisian token listrik gagal,  LAPORAN DIALIHKAN NO LAPOR G5123020101345, KONDISI PTL  HAMPIR PADAM SISA PULSA 3,59 KWH, CC.51.DIAH\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5323020100601",
                    "waktu_lapor": "01/02/2023 14:44:12",
                    "waktu_response": "01/02/2023 14:54:36",
                    "waktu_recovery": "01/02/2023 16:04:29",
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 4193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRONO",
                    "alamat_pelapor": "KK VILLA PEDURENAN IDH BLOK H NO. 1 JL PEDURENAN KEL. MUSTIKAJAYA KEC. PEDURENAN  ACUAN SAMPING MASJID  ",
                    "no_telp_pelapor": "081315009941",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT NO. STROOM SETELAH UPDATE VKRN 43, SISA STROOM  19  KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020104897",
                    "waktu_lapor": "01/02/2023 14:44:08",
                    "waktu_response": "01/02/2023 14:44:33",
                    "waktu_recovery": "01/02/2023 14:47:07",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL KP JALETRENG RT3/3 SERPONG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104901",
                    "waktu_lapor": "01/02/2023 14:44:13",
                    "waktu_response": "01/02/2023 15:29:23",
                    "waktu_recovery": "01/02/2023 15:38:53",
                    "durasi_response_time": 2710,
                    "durasi_recovery_time": 570,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI",
                    "alamat_pelapor": "JL SATRIA 2  NO 24 A  RT 7/1  KEL PADEMANGAN BARAT KEC PADEMANGAN JAK UT ",
                    "no_telp_pelapor": "081385891156",
                    "keterangan_pelapor": "DI WILAYAH TSB PTL SERING PADAM (DALAM 3 BULAN TERAKHIR 2 KALI  PADAM).\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104905",
                    "waktu_lapor": "01/02/2023 14:44:26",
                    "waktu_response": "01/02/2023 14:44:43",
                    "waktu_recovery": "01/02/2023 14:46:56",
                    "durasi_response_time": 17,
                    "durasi_recovery_time": 133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104912",
                    "waktu_lapor": "01/02/2023 14:45:07",
                    "waktu_response": "01/02/2023 15:00:49",
                    "waktu_recovery": "01/02/2023 16:45:54",
                    "durasi_response_time": 942,
                    "durasi_recovery_time": 6305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUNUS",
                    "alamat_pelapor": "KP KENDAL LEMBUR NO. RT.3 RW.2, SINDANGPANON, SINDANG JAYA, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "081398354894",
                    "keterangan_pelapor": "TGL 13/01/23  PROSES PD (B1T/ 450 VA - B2/230000 VA) DENGAN NO AGENDA 566409922301128263 DAN NO REG 5664055078536. TGL 13/01/23 BP TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100602",
                    "waktu_lapor": "01/02/2023 14:46:03",
                    "waktu_response": "01/02/2023 15:08:40",
                    "waktu_recovery": "01/02/2023 16:37:18",
                    "durasi_response_time": 1357,
                    "durasi_recovery_time": 5318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJANG ASEP",
                    "alamat_pelapor": "JL KP SAWAH LEGA KP SAWAH LEGA RT 1 RW 5 NO 0 KEL CISAAT KEC CICURUG KAB SUKABUMI (DIBELAKANG SEKOLAH MI AL BASRIA)",
                    "no_telp_pelapor": "083811616572",
                    "keterangan_pelapor": " TGL 31/1/2023 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN GANGGUAN G5323013100183 PELANGGAN BELUM MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN. PELANGGAN PERNAH LAPOR DENGAN NO K3223013100248, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. KONDISI PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CICURUG"
                },
                {
                    "no_laporan": "K5423020104919",
                    "waktu_lapor": "01/02/2023 14:46:27",
                    "waktu_response": "01/02/2023 15:20:32",
                    "waktu_recovery": "01/02/2023 16:01:52",
                    "durasi_response_time": 2045,
                    "durasi_recovery_time": 2480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUTFI",
                    "alamat_pelapor": "JL BTP BLOK I NO 205 KEL TAMALANREA KEC TAMALANREA KOTA MAKASSAR ",
                    "no_telp_pelapor": "08114110420",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 101 KWH. NO TOKEN : 6368 1761 3178 0353 2940 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104929",
                    "waktu_lapor": "01/02/2023 14:46:58",
                    "waktu_response": "01/02/2023 15:02:05",
                    "waktu_recovery": "01/02/2023 16:58:32",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 6987,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABBY / abbysundawani ",
                    "alamat_pelapor": " JL. SAKETI MALINGPING KM17 DESA KERTA, KP.KERTA MESJID RT/RW 001/001  KECAMATAN BANJARSARI, KAB. LEBAK ",
                    "no_telp_pelapor": "087871563111",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 28/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN PEREMAJAAN,  SESUAI INFO PELANGGAN TERDAPAT SISA TOKEN SEBESAR 7672KWH PADA APP YANG LAMA (14002339381). MOHON DAPAT DIKONVERSI KE\\nAPP BARU (14461106339 ).",
                    "media": "Instagram",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020104938",
                    "waktu_lapor": "01/02/2023 14:47:37",
                    "waktu_response": "01/02/2023 14:58:57",
                    "waktu_recovery": "01/02/2023 15:26:15",
                    "durasi_response_time": 680,
                    "durasi_recovery_time": 1638,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SIBARANI",
                    "alamat_pelapor": "PR BENOWO INDAH AR No.4 RT. RW. 0 BENOWO",
                    "no_telp_pelapor": "6285230066692",
                    "keterangan_pelapor": "MOHON PENGECEKAN USAI IJIN PESTA TANGGAL 27 DAN 28 JANUARI NAMUN SAMPAI SAAT INI METER BELUM DI NORMALKAN TERIMA KASIH LOKASI PERUM TAMAN PONDOK INDAH BLOK AR NO 4 RT 4 RW 9 BABAT JERAWAT PAKAL SURABAYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020104948",
                    "waktu_lapor": "01/02/2023 14:48:18",
                    "waktu_response": "01/02/2023 14:49:13",
                    "waktu_recovery": "01/02/2023 15:08:49",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 1176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 3",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104950",
                    "waktu_lapor": "01/02/2023 14:48:36",
                    "waktu_response": "01/02/2023 15:05:27",
                    "waktu_recovery": "01/02/2023 15:11:50",
                    "durasi_response_time": 1011,
                    "durasi_recovery_time": 383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUMARDJO",
                    "alamat_pelapor": "KP BENDUNGAN No.0 RT.005 RW.02 KALIBARU",
                    "no_telp_pelapor": "6281574587587",
                    "keterangan_pelapor": "apakah ad biaya untuk perubahan dari pascabayar menjadi prabayar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104952",
                    "waktu_lapor": "01/02/2023 14:48:41",
                    "waktu_response": "01/02/2023 14:54:10",
                    "waktu_recovery": "01/02/2023 15:53:19",
                    "durasi_response_time": 329,
                    "durasi_recovery_time": 3549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIS",
                    "alamat_pelapor": "JL. RAYA GORANG GARENG RT -/- NO. 16 KEL.  (DEKAT KANTOR DEA/ SETEMPAT SMA 1 KAWEDANAN) ",
                    "no_telp_pelapor": "081216226122",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR KARENA RENOVASI. PEMOHON SELAKU YANG DI BERI KUASA PERSIL TSB. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020104953",
                    "waktu_lapor": "01/02/2023 14:48:46",
                    "waktu_response": "01/02/2023 14:49:36",
                    "waktu_recovery": "01/02/2023 15:08:42",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 1146,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-09",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104955",
                    "waktu_lapor": "01/02/2023 14:49:04",
                    "waktu_response": "01/02/2023 14:50:31",
                    "waktu_recovery": "01/02/2023 15:44:15",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 3224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rangga",
                    "alamat_pelapor": "JL KUTA INDAH No.39 RT.17 RW.7",
                    "no_telp_pelapor": "62882299033582",
                    "keterangan_pelapor": "Setelah proses tambah daya selesai Data sudah berubah jadi Pascabayar R3 33000VA tetapi saya masih belum bisa membayar tagihan bulanannya tolong dibantu.. terima kasih ..bisa hubungi ke No. 087881578752",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020104957",
                    "waktu_lapor": "01/02/2023 14:49:12",
                    "waktu_response": "01/02/2023 14:50:06",
                    "waktu_recovery": "01/02/2023 15:09:06",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 1140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER PDK PAKULONAN BLK M-9-13",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100596",
                    "waktu_lapor": "01/02/2023 14:49:23",
                    "waktu_response": "01/02/2023 15:00:33",
                    "waktu_recovery": "01/02/2023 15:21:56",
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 1283,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP SUPRIADI",
                    "alamat_pelapor": "KP KRTOS RT 1 RW 4, SINDANG SARI, PASAR KEMIS, KAB TANGERANG\\n",
                    "no_telp_pelapor": "087885442789",
                    "keterangan_pelapor": "\\\"INFO PROSES PS (L/7700VA) TELAH DILAYANI DENGAN\\nKODE PEMBAYARAN :5666029003231 \\nLAMA PENGGUNAAN :3 HARI , PS DIGUNAKAN PADA TGL (02/02/2023), PUKUL : 08.00 WIB \\nPEMOHON MENGAKU PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104959",
                    "waktu_lapor": "01/02/2023 14:49:51",
                    "waktu_response": "01/02/2023 14:50:25",
                    "waktu_recovery": "01/02/2023 15:04:25",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 840,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104974",
                    "waktu_lapor": "01/02/2023 14:50:41",
                    "waktu_response": "01/02/2023 14:57:51",
                    "waktu_recovery": "01/02/2023 19:11:47",
                    "durasi_response_time": 430,
                    "durasi_recovery_time": 15236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad",
                    "alamat_pelapor": "Jl. Kolonel Sugiono X No. 41",
                    "no_telp_pelapor": "6281945992839",
                    "keterangan_pelapor": "skakel pcb listrik panas dan sering mati / jegleg",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020104979",
                    "waktu_lapor": "01/02/2023 14:51:03",
                    "waktu_response": "01/02/2023 14:51:37",
                    "waktu_recovery": "01/02/2023 15:44:03",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 3146,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alex",
                    "alamat_pelapor": "JL SERPONG RAYA KM.19 WR MANGGA",
                    "no_telp_pelapor": "6287830101203",
                    "keterangan_pelapor": "selamat siang tolong di bantu untuk pemasangan secepatnya karna di lokasi sudah butuh listrik dan biaya penyambungan dengan nomer registrasi 5662011237170 sudah di bayarkan. untuk status permohonan sudah pelaksanaan penyambungan tapi belom ada kejelasan untuk pemasangan. mohon tindakannya secepatnya terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104985",
                    "waktu_lapor": "01/02/2023 14:52:04",
                    "waktu_response": "01/02/2023 14:55:59",
                    "waktu_recovery": "01/02/2023 15:54:03",
                    "durasi_response_time": 235,
                    "durasi_recovery_time": 3484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akbar Hutama Putra",
                    "alamat_pelapor": "Nurkharmila ",
                    "no_telp_pelapor": "6282268803402",
                    "keterangan_pelapor": "mohon bantuannya sudah memasukkan kode token dengan benar tapi selalu gagal gagal mohon solusinya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020104988",
                    "waktu_lapor": "01/02/2023 14:52:38",
                    "waktu_response": "01/02/2023 16:09:22",
                    "waktu_recovery": "01/02/2023 16:12:21",
                    "durasi_response_time": 4604,
                    "durasi_recovery_time": 179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JOE Jo",
                    "alamat_pelapor": "KP SARIPIN No.0 RT.3 RW.12 SUKANAGARA",
                    "no_telp_pelapor": "6281380144440",
                    "keterangan_pelapor": "pengisian token selalu gagal.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104991",
                    "waktu_lapor": "01/02/2023 14:52:40",
                    "waktu_response": "01/02/2023 16:23:56",
                    "waktu_recovery": "01/02/2023 16:45:09",
                    "durasi_response_time": 5476,
                    "durasi_recovery_time": 1273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Nurhaliza",
                    "alamat_pelapor": "KP PILAR 1 No.0 RT.5 RW.7 SDG BARANG",
                    "no_telp_pelapor": "62895602848115",
                    "keterangan_pelapor": "token listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020104993",
                    "waktu_lapor": "01/02/2023 14:52:46",
                    "waktu_response": "01/02/2023 15:18:37",
                    "waktu_recovery": "01/02/2023 18:55:25",
                    "durasi_response_time": 1551,
                    "durasi_recovery_time": 13008,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dimas",
                    "alamat_pelapor": "DN SAWO GULOMANTUNG No.00 RT.7 RW.2 KEBOMAS",
                    "no_telp_pelapor": "6281249741992",
                    "keterangan_pelapor": "beberapa hari ini mengalami kedip2 mati beberapa detik perhari 4 sampe 5 kali kedip",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020104998",
                    "waktu_lapor": "01/02/2023 14:53:21",
                    "waktu_response": "01/02/2023 15:05:43",
                    "waktu_recovery": "01/02/2023 15:37:30",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 1907,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FANDI",
                    "alamat_pelapor": "JL PERINTIS KP BANJARAN PUCUNG NO 118 RT-5 / RW-5 (RUMAH WARNA BIRU) KEL CILANGKAP KEC TAPOS KOTA DEPOK//DEKAT PR IFURI 2",
                    "no_telp_pelapor": "08118693454",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES GESER TIANG LISTRIK PEMOHON SEBAGAI PEMILIK DENGAN ID PELANGGAN 538722611403",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020105000",
                    "waktu_lapor": "01/02/2023 14:53:17",
                    "waktu_response": "01/02/2023 14:59:35",
                    "waktu_recovery": "01/02/2023 15:21:01",
                    "durasi_response_time": 378,
                    "durasi_recovery_time": 1286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maria Yosefina Bhoki",
                    "alamat_pelapor": "nuza kompleks pasar",
                    "no_telp_pelapor": "6282235571801",
                    "keterangan_pelapor": "tekan token listrik menunjukan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5423020105001",
                    "waktu_lapor": "01/02/2023 14:53:24",
                    "waktu_response": "01/02/2023 14:58:54",
                    "waktu_recovery": "01/02/2023 15:53:04",
                    "durasi_response_time": 330,
                    "durasi_recovery_time": 3250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elpis Sinambela",
                    "alamat_pelapor": "JL SAWIT V No. RT.13 RW.10 KALISARI",
                    "no_telp_pelapor": "6281389034177",
                    "keterangan_pelapor": "Mohon dapat dipindahkan meteran di rumah karena renovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K1223020100260",
                    "waktu_lapor": "01/02/2023 14:53:53",
                    "waktu_response": "01/02/2023 14:55:17",
                    "waktu_recovery": "01/02/2023 15:46:52",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 3095,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL. PERSATUAN GG. MUSHOLA NO. 0 RT 5 RW 8 KP MARUGA KEL.SIASAR KEC. SERPONG KOTA TANGERANG SELATAN DIDEKAT LOOK AN LOOK",
                    "no_telp_pelapor": "628567775523",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES GESER  APP UNTUK ID PEL 14436711635 DIKARENAKAN RENOVASI BANGUNAN. DENGAN DATA PEMILIK PERSIL : NAMA : EMPUD SAEPUDIN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105005",
                    "waktu_lapor": "01/02/2023 14:53:55",
                    "waktu_response": "01/02/2023 14:59:58",
                    "waktu_recovery": "01/02/2023 15:06:32",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 394,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL- DESA BAHOMAKMUR BLOK E, BAHO MAKMUR, KEC BAHODOPI NO- RT- RW- GG RUSA, KAB. MOROWALI, SULAWESI TENGAH ACUAN : -",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 15/04/2022 PEMBAYARAN PROSES PB (R1T/1.300 VA ) DENGAN NO REG 3121112043680 . PADA DATA AP2T TGL 20/06/22 STATUS PEREMAJAAN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105012",
                    "waktu_lapor": "01/02/2023 14:54:45",
                    "waktu_response": "01/02/2023 14:56:03",
                    "waktu_recovery": "01/02/2023 15:08:57",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 774,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-10",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100613",
                    "waktu_lapor": "01/02/2023 14:55:01",
                    "waktu_response": "01/02/2023 14:57:43",
                    "waktu_recovery": "01/02/2023 15:47:52",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 3009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KRISTINA MADIRA",
                    "alamat_pelapor": "KK PURI MARISA JL. MARSHA NO. 19 RT-4 / RW-13 KEL. CIPUTAT KEC. CIPUTAT, KOTA TANGERANS SELATAN",
                    "no_telp_pelapor": "628170783476",
                    "keterangan_pelapor": "SISA TOKEN SAAT INI 80 KWH. TIDAK BISA INPUT TOKEN TERKAIT UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105019",
                    "waktu_lapor": "01/02/2023 14:55:10",
                    "waktu_response": "01/02/2023 14:55:55",
                    "waktu_recovery": "01/02/2023 15:05:21",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO06",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105020",
                    "waktu_lapor": "01/02/2023 14:55:27",
                    "waktu_response": "01/02/2023 14:58:34",
                    "waktu_recovery": "01/02/2023 15:03:20",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putra Muhammad Taufan",
                    "alamat_pelapor": "depan wisma ilham , pasa samping ruko djual yg tanah kosong , ruko yg rusak ",
                    "no_telp_pelapor": "6282292628614",
                    "keterangan_pelapor": "sudah pernah ada listrik hanya setelah gempa besar di mamuju ruko itu sudah tdk dialiri listrik , mau di pasangkan listrik karna mau di kerja sama tukang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAKARRA"
                },
                {
                    "no_laporan": "K5423020105022",
                    "waktu_lapor": "01/02/2023 14:55:31",
                    "waktu_response": "01/02/2023 14:56:13",
                    "waktu_recovery": "01/02/2023 15:08:04",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PR.BSD.BLOK V8 NO 23 SEK.XII-5",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105029",
                    "waktu_lapor": "01/02/2023 14:56:07",
                    "waktu_response": "01/02/2023 14:57:36",
                    "waktu_recovery": "01/02/2023 15:57:42",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 3606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devianda",
                    "alamat_pelapor": "jln. cempaka no.2 rantauprapat",
                    "no_telp_pelapor": "6285373100812",
                    "keterangan_pelapor": "saya sudah mengirimkan surat permohonan perubahan tarif R2 3500 VA ke B1 3500 VA antar langsung ke kantor PLN ULP Rantau Kota melalui pak satpam kemudian diarahkan menjumpai pak salman, tetapi hingga saat ini belum ada realisasinya. mohon petunjuk tindak lanjutnya bapak/ibu.terimakasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5123020101023",
                    "waktu_lapor": "01/02/2023 14:56:21",
                    "waktu_response": "01/02/2023 15:06:34",
                    "waktu_recovery": "01/02/2023 15:24:45",
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 1091,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SELAT MAKASSAR BLOK C9 NO 20A KAV AL RT 6 RW 7  KAV AL KEL DUREN SAWIT   KEC DUREN SAWIT   13440",
                    "no_telp_pelapor": "08115988792",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PD TARIF R1T DAYA 2200 KE TARIF R3 DAYA 6600 VA NIK PEMILIK 1674010305850005 A/N CATUR SUNAWAN BALYA ST, ALAMAT : JL SELAT MAKASSAR BLOK C9 NO 20A KAV AL RT 6 RW 7  KAV AL KEL DUREN SAWIT   KEC DUREN SAWIT   13440 \\nNO NPWP : 59.598.907.0617- 000 \\nNO TELP 08115988792 , \\nTIDAK BISA DIDAFTARAKAN KET NPWP TIDAK TERDAFTAR , MOHON BNATUAN KONFIRMASI KE PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105032",
                    "waktu_lapor": "01/02/2023 14:56:27",
                    "waktu_response": "01/02/2023 15:04:51",
                    "waktu_recovery": "01/02/2023 18:02:41",
                    "durasi_response_time": 504,
                    "durasi_recovery_time": 10670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi ahmad jayadi",
                    "alamat_pelapor": "perumahan grand sulawesi bontomarannu",
                    "no_telp_pelapor": "6282393559897",
                    "keterangan_pelapor": "selalu gagal dalam pengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105033",
                    "waktu_lapor": "01/02/2023 14:56:29",
                    "waktu_response": "01/02/2023 15:18:28",
                    "waktu_recovery": "01/02/2023 15:22:51",
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KHOMSANAH",
                    "alamat_pelapor": "PERUM GG. HAJI DAYAT D5, CIHANJUANG, PARONGPONG, KAB. BANDUNG BARAT",
                    "no_telp_pelapor": "089635769769",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN PADA BULAN OKTOBER TERJADI GANGGUAN MCB LEMAH DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS (NAMA TIDAK JELAS PADA BA) DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 018209. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN",
                    "media": "Facebook",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020105035",
                    "waktu_lapor": "01/02/2023 14:56:41",
                    "waktu_response": "01/02/2023 15:06:42",
                    "waktu_recovery": "01/02/2023 17:55:50",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 10148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIARTONO",
                    "alamat_pelapor": "JL RAHWANA II NO 56 RT.-/- KEL CIBODAS BARU KEC CIBODAS KOTA TANGERANG ( LOKASI GG H MUSA) ",
                    "no_telp_pelapor": "082123191222",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 37,00 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K3223020100281",
                    "waktu_lapor": "01/02/2023 14:56:46",
                    "waktu_response": "01/02/2023 15:10:48",
                    "waktu_recovery": "01/02/2023 15:51:11",
                    "durasi_response_time": 842,
                    "durasi_recovery_time": 2423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRISNO",
                    "alamat_pelapor": "JL - NO. 0 RT 0/0 DS PASSIPPO KEC PALAKKA KAB BONE, RUMAH WALET",
                    "no_telp_pelapor": "82187233977",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA) SISA KWH 309.00",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP HASANUDDIN"
                },
                {
                    "no_laporan": "K5423020105045",
                    "waktu_lapor": "01/02/2023 14:58:01",
                    "waktu_response": "01/02/2023 16:24:21",
                    "waktu_recovery": "01/02/2023 17:34:42",
                    "durasi_response_time": 5180,
                    "durasi_recovery_time": 4221,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ADELLA",
                    "alamat_pelapor": "JL SINDANG BARANG LOJI RT 1 RW 4 NO- KEL LOJI KEC BOGOR BARAT, KOTA BOGOR, JAWA BARAT ACUAN: DKT PRIMA GAPRIA BOGOR ",
                    "no_telp_pelapor": "081317744829",
                    "keterangan_pelapor": "TGL 29/12/22 PROSES PD (B2T / 7700 VA - B2T/10600 VA) DENGAN NO AGENDA 538310522212299067 DAN NO REG 5383115074960 TGL 29/12/22 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020105053",
                    "waktu_lapor": "01/02/2023 14:58:33",
                    "waktu_response": "01/02/2023 15:27:23",
                    "waktu_recovery": "01/02/2023 15:32:34",
                    "durasi_response_time": 1730,
                    "durasi_recovery_time": 311,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMIYANTO",
                    "alamat_pelapor": "JL. PDAM KM 12 RT 17 NO. 36 KEL. KARANGJUANG KEC. BALIKPAPAN UTARA KOTA BALIKPAPAN KALIMANTAN TIMUR (DEKAT MESJID).",
                    "no_telp_pelapor": "08125588244",
                    "keterangan_pelapor": "TGL 27/01/23 PROSES PS (L/7700 VA) MELALUI LOKET PLN DENGAN NO AGENDA 232010532301270060 DAN REG 2320129006277. BP TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI INFO PELANGGAN, UNTUK TGL 01/02/23 S/D TGL 04/02/23.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020105057",
                    "waktu_lapor": "01/02/2023 14:58:48",
                    "waktu_response": "01/02/2023 15:03:19",
                    "waktu_recovery": "01/02/2023 15:17:54",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendri purwanto",
                    "alamat_pelapor": "JL MANUNGGAL GG.RUDAL No.0 RT.13 RW.0 MANGKUPALS",
                    "no_telp_pelapor": "6282256469173",
                    "keterangan_pelapor": "tidak bisa isi ulang voucer pulsa berkali kali sudh di coba",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5423020105064",
                    "waktu_lapor": "01/02/2023 14:59:41",
                    "waktu_response": "01/02/2023 15:02:13",
                    "waktu_recovery": "01/02/2023 15:06:32",
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 7",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105067",
                    "waktu_lapor": "01/02/2023 14:59:55",
                    "waktu_response": "01/02/2023 15:58:13",
                    "waktu_recovery": "01/02/2023 15:59:54",
                    "durasi_response_time": 3498,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko",
                    "alamat_pelapor": "JL GREMET RT 52/5 RT.0 RW.0",
                    "no_telp_pelapor": "6281393114731",
                    "keterangan_pelapor": "Kenapa tagihan Bulan Januari ini lebih besar dari pada tagihan bulan Desember.. sementara pemakaian Bulan Januari lebih sedikit dari pada bulan Desember..tagihan Bulan Desember sebesar Rp.4.688.084 sementara bulan Januari sebesar Rp.6.311.278",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020105070",
                    "waktu_lapor": "01/02/2023 15:00:10",
                    "waktu_response": "01/02/2023 15:02:25",
                    "waktu_recovery": "01/02/2023 15:08:41",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 376,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-13",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105072",
                    "waktu_lapor": "01/02/2023 15:00:20",
                    "waktu_response": "01/02/2023 15:01:03",
                    "waktu_recovery": "01/02/2023 15:28:06",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 1623,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUSILO",
                    "alamat_pelapor": "Kp.pakuhaji rt 05 /06",
                    "no_telp_pelapor": "6285210964186",
                    "keterangan_pelapor": "tidak bisa di beliin token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105074",
                    "waktu_lapor": "01/02/2023 15:00:31",
                    "waktu_response": "01/02/2023 15:02:45",
                    "waktu_recovery": "01/02/2023 15:07:35",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 290,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER BSD BLK RA NO.39 SEK XIV-6",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105078",
                    "waktu_lapor": "01/02/2023 15:00:42",
                    "waktu_response": "01/02/2023 16:38:39",
                    "waktu_recovery": "01/02/2023 18:17:27",
                    "durasi_response_time": 5877,
                    "durasi_recovery_time": 5928,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIYANTO ",
                    "alamat_pelapor": "DN GLINTONG DAJAH DS GLINTONG  RT. RW.02 JL GLINTONG KEC KLAMPIS KAB BANGKALAN  SEBELAH MASJID GLINTONG",
                    "no_telp_pelapor": "081217474741",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 50 KWH  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020105080",
                    "waktu_lapor": "01/02/2023 15:00:50",
                    "waktu_response": "01/02/2023 15:02:32",
                    "waktu_recovery": "01/02/2023 15:06:55",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "y u s u f j r Nasution",
                    "alamat_pelapor": "DS RANTO NALINJANG No.",
                    "no_telp_pelapor": "6281260906477",
                    "keterangan_pelapor": "listrik padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020105081",
                    "waktu_lapor": "01/02/2023 15:00:53",
                    "waktu_response": "01/02/2023 15:02:35",
                    "waktu_recovery": "01/02/2023 15:09:15",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 400,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL JL BULEVAR TAMAN UBUD NO.35",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105087",
                    "waktu_lapor": "01/02/2023 15:01:35",
                    "waktu_response": "01/02/2023 15:06:11",
                    "waktu_recovery": "01/02/2023 15:15:26",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 555,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ika Aulia",
                    "alamat_pelapor": "Jl. Tugu Monas No.1",
                    "no_telp_pelapor": "6287777091228",
                    "keterangan_pelapor": "klo mau bayar bulan sebelomnya bagaimna ya caranya soalnya saya telat bayar listriknya dibulan januari",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020105090",
                    "waktu_lapor": "01/02/2023 15:01:52",
                    "waktu_response": "01/02/2023 15:10:30",
                    "waktu_recovery": "01/02/2023 15:22:42",
                    "durasi_response_time": 518,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP/IBU QINARA qinaradestra587 ",
                    "alamat_pelapor": "DESA GEULANGGANG KECAMATAN ULIM .KABUPATEN PIDIE JAYA .PROVINSI ACEH",
                    "no_telp_pelapor": "082261125498",
                    "keterangan_pelapor": "TGL 31/01/2023 REKENING BULAN JNUARI 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEUREUDU"
                },
                {
                    "no_laporan": "K5423020105091",
                    "waktu_lapor": "01/02/2023 15:01:52",
                    "waktu_response": "01/02/2023 16:20:15",
                    "waktu_recovery": "01/02/2023 16:22:26",
                    "durasi_response_time": 4703,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jumini Khaerunisa",
                    "alamat_pelapor": "KP SETIA SERANG No.0 RT.002 RW.04 KLANGENAN",
                    "no_telp_pelapor": "6289673175231",
                    "keterangan_pelapor": "tagihan tidak sesuai dengan angka meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020105092",
                    "waktu_lapor": "01/02/2023 15:02:03",
                    "waktu_response": "01/02/2023 15:28:50",
                    "waktu_recovery": "01/02/2023 15:38:35",
                    "durasi_response_time": 1607,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL KAPUK MUARA NO 38  RT.7 RW.1 KEL KAPUK MUARA KEC PENJARINGAN JAKARTA UTARA ( DEKAT WARUNG ANTON / DEPAN POS RW 01 ) ",
                    "no_telp_pelapor": "081222233093",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM ) NO TOKEN 2202 3434 6778 2025 2615 ID METER 86068845667  SISA 100 KWH PELANGGAN PERNAH LAPOR DENGAN NO: K5423011903869 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM PELANGGAN MENGINGINKAN DITINDAK LANJUTI DIATAS PUKUL 12:00 WIB DIKARENAKAN RUMAH KOSONG",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105099",
                    "waktu_lapor": "01/02/2023 15:02:27",
                    "waktu_response": "01/02/2023 15:09:36",
                    "waktu_recovery": "01/02/2023 15:31:12",
                    "durasi_response_time": 429,
                    "durasi_recovery_time": 1296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ismayadi",
                    "alamat_pelapor": "Nusa Tenggara Barat Dusun Pelepok. Desa Mesanggok",
                    "no_telp_pelapor": "6281944028907",
                    "keterangan_pelapor": "Tidak bisa masuk pulsa listrik, sudah di coba beberapa kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020105104",
                    "waktu_lapor": "01/02/2023 15:02:51",
                    "waktu_response": "01/02/2023 15:05:02",
                    "waktu_recovery": "01/02/2023 18:02:48",
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 10666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi ahmad jayadi",
                    "alamat_pelapor": "perumahan grand sulawesi blok g ",
                    "no_telp_pelapor": "6282393559897",
                    "keterangan_pelapor": "selalu gagal dalam pengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105111",
                    "waktu_lapor": "01/02/2023 15:03:18",
                    "waktu_response": "01/02/2023 15:47:48",
                    "waktu_recovery": "01/02/2023 15:51:07",
                    "durasi_response_time": 2670,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAMA ZISOKHI LAROSA",
                    "alamat_pelapor": "JL BROMO NO.39 UJUNG",
                    "no_telp_pelapor": "6281375654245",
                    "keterangan_pelapor": "saya mau tanya kenapa tagihan listrik saya sejak bulan Juli 2022 sampai Januari 2023 terus meningkat sampai 50% bahkan lebih .sementara pemakaian listrik saya ttp stabil dan tidak ada penambahan. dan utk bulan februari ini kembali normal seperti biasa dikisaran 3- 4 juta.  bagai mana perhitungan nya. karena sangat jauh . yg saya kwatirkan nanti bulan Maret akan melonjak lagi.saya mohon utk diperhatikan.kalau perlu tolong team dari PLN mengecek meteran listrik kita apakah ada masalah atau tidak. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020105123",
                    "waktu_lapor": "01/02/2023 15:04:10",
                    "waktu_response": "01/02/2023 15:05:27",
                    "waktu_recovery": "01/02/2023 19:26:16",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 15649,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitri",
                    "alamat_pelapor": "perumahan Grand Sulawesi ",
                    "no_telp_pelapor": "6282343626562",
                    "keterangan_pelapor": "Tidak dapat memasukan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105125",
                    "waktu_lapor": "01/02/2023 15:04:25",
                    "waktu_response": "01/02/2023 15:10:38",
                    "waktu_recovery": "01/02/2023 15:28:31",
                    "durasi_response_time": 373,
                    "durasi_recovery_time": 1073,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDO PRADIANSYAH",
                    "alamat_pelapor": "LK IV JL GALANG GG JATI NO 36 RT 008 RW 004",
                    "no_telp_pelapor": "081365648412",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK FEBRUARI 2023= 31362 ST BERDASARKAN ANGKA STAND 01/02/2023= 31131 REK BELUM DILUNASI. DIHUNI. TIDAK BERPAGAR. MUDAH DIJANGKAU PETUGAS. TIDAK TAU PETUGAS RUTIN DATANG ATAU TIDAK. ID 126120338063",
                    "media": "Email",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020105137",
                    "waktu_lapor": "01/02/2023 15:04:52",
                    "waktu_response": "01/02/2023 15:20:25",
                    "waktu_recovery": "01/02/2023 15:44:24",
                    "durasi_response_time": 933,
                    "durasi_recovery_time": 1439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "robika adi mohamad arif",
                    "alamat_pelapor": "DN CLAKET No. RT. 0 RW. 0 CLAKET",
                    "no_telp_pelapor": "6281235413201",
                    "keterangan_pelapor": "angka meter tidak bergerak sepertiinnya kwh meter rusak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PACET"
                },
                {
                    "no_laporan": "K5423020105140",
                    "waktu_lapor": "01/02/2023 15:05:26",
                    "waktu_response": "01/02/2023 15:29:24",
                    "waktu_recovery": "01/02/2023 15:40:02",
                    "durasi_response_time": 1438,
                    "durasi_recovery_time": 638,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dyanita Ardhana",
                    "alamat_pelapor": "GG GENTENG BANDAR 1 No. 34 RT.000 RW.00 GENTENG",
                    "no_telp_pelapor": "6285647880681",
                    "keterangan_pelapor": "tagihan saya naik terus padahal jumlah electronik di rumah saya sdh berkurang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDRAPURA"
                },
                {
                    "no_laporan": "K5423020105142",
                    "waktu_lapor": "01/02/2023 15:05:33",
                    "waktu_response": "01/02/2023 15:06:47",
                    "waktu_recovery": "01/02/2023 15:10:38",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 9",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105147",
                    "waktu_lapor": "01/02/2023 15:05:57",
                    "waktu_response": "01/02/2023 15:07:14",
                    "waktu_recovery": "01/02/2023 15:10:45",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE FERRUM No.12 GD SERPONG",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105148",
                    "waktu_lapor": "01/02/2023 15:06:07",
                    "waktu_response": "01/02/2023 15:36:32",
                    "waktu_recovery": "01/02/2023 16:03:41",
                    "durasi_response_time": 1825,
                    "durasi_recovery_time": 1629,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DADANG ",
                    "alamat_pelapor": "PERUM BCM KP CIANTRA KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI. DEKAT PT CIPTA GRAHA ANDALAS",
                    "no_telp_pelapor": "081219751861",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN  DENGAN NO METER 56603746951 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERKENA BLOCKING PEMBELIAN. DATA PADA AP2T TERDAPAT ANGSURAN P2TL NAMUN STATUS BATAL TGL 01/01/23. SISA KWH 0.36\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105152",
                    "waktu_lapor": "01/02/2023 15:06:19",
                    "waktu_response": "01/02/2023 15:27:57",
                    "waktu_recovery": "01/02/2023 17:51:03",
                    "durasi_response_time": 1298,
                    "durasi_recovery_time": 8586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kohir",
                    "alamat_pelapor": "perum griya citra permai",
                    "no_telp_pelapor": "6283899987255",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105153",
                    "waktu_lapor": "01/02/2023 15:06:23",
                    "waktu_response": "01/02/2023 15:07:29",
                    "waktu_recovery": "01/02/2023 15:10:52",
                    "durasi_response_time": 66,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL KP DARU TENGAH RT16/1 DARU JMB",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105157",
                    "waktu_lapor": "01/02/2023 15:06:50",
                    "waktu_response": "01/02/2023 15:07:40",
                    "waktu_recovery": "01/02/2023 15:10:59",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL PR BSD BLOK A-3 NO.04 SEK XII",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105158",
                    "waktu_lapor": "01/02/2023 15:07:10",
                    "waktu_response": "01/02/2023 15:51:54",
                    "waktu_recovery": "01/02/2023 16:16:49",
                    "durasi_response_time": 2684,
                    "durasi_recovery_time": 1495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHAKIKI",
                    "alamat_pelapor": "KOMPLEK PASAR SARIMALAHA JL. KEMAKMURAN RT-5 RW-2 DS PASAR SARIMALAHA KEC. TIDORE KOTA TIDORE KEPULAUAN PROF MALUKU UTARA (KAWASAN KOMPLEK PASAR).",
                    "no_telp_pelapor": "082264761516",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 32029337923 DAN SISA 12 KWH. NO TOKEN 6437 3155 1426 0499 8993 DAN 3630 4219 6174 3728 0504",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SOA SIU"
                },
                {
                    "no_laporan": "K5423020105162",
                    "waktu_lapor": "01/02/2023 15:07:39",
                    "waktu_response": "01/02/2023 15:12:59",
                    "waktu_recovery": "01/02/2023 17:39:39",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 8800,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMANSYAH",
                    "alamat_pelapor": "KOMP BULOG BLOK D JL BANGUNAN BARAT  NO 24 RT 6/6 KEL KAYU PUTIH KEC PULOGADUNG JAKTIM ",
                    "no_telp_pelapor": "082113335079",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL PADAM ) SISA = 25 KWH. NO TOKEN : 1177 5751 5853 7012 9389",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105163",
                    "waktu_lapor": "01/02/2023 15:07:57",
                    "waktu_response": "01/02/2023 15:15:23",
                    "waktu_recovery": "01/02/2023 15:23:55",
                    "durasi_response_time": 446,
                    "durasi_recovery_time": 512,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "JL PERUM GRIYA ASRI CLUSTER KENARI KK CKD GRIYA ASRI C07 NO 33 RT 001/010 KEL CIKANDE KEC CIKANDE KAB SERANG ACUAN LOKASI -",
                    "no_telp_pelapor": "089653030736",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN ID PEL 539611615376 SEKITAR TGL 17/01/23 DILAKUKAN PERGANTIAN APP OLEH PETUGAS, TERDAPAT SISA 68 KWH YANG BELUM DI KONVERSIKAN DARI NO METER LAMA 46001573974 KE METER BARU 14460917819",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020105166",
                    "waktu_lapor": "01/02/2023 15:08:06",
                    "waktu_response": "02/02/2023 08:58:14",
                    "waktu_recovery": "02/02/2023 10:55:06",
                    "durasi_response_time": 64208,
                    "durasi_recovery_time": 7012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DS BAHOMAKMUR KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TGL 15/04/22 PROSES PB ( 1.300 VA) DENGAN NO AGENDA  312119912204033849  BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA DENGAN NO LAPOR K5423013004116. SESUAI INFO PELANGGAN BELUM DITINDAKLANJUTI. BELUM ADA TINDAK LANJUT   DARI PETUGAS PELANGGAN MERASA KECWA . PELANGGAN  SUDAH LAPOR DENGAN  NO K5423013102824 NAMUN TIDAK KONFIRMASI DALAM WAKTU 1 X 6 JAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105171",
                    "waktu_lapor": "01/02/2023 15:08:21",
                    "waktu_response": "01/02/2023 15:25:49",
                    "waktu_recovery": "01/02/2023 15:32:14",
                    "durasi_response_time": 1048,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "beniadharianto",
                    "alamat_pelapor": "JL MAWAR BLK U8 No.0 RT.000 RW.00 MARGA ASIH",
                    "no_telp_pelapor": "6282317496683",
                    "keterangan_pelapor": "listrik padam ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020105173",
                    "waktu_lapor": "01/02/2023 15:08:30",
                    "waktu_response": "01/02/2023 15:19:15",
                    "waktu_recovery": "01/02/2023 20:18:21",
                    "durasi_response_time": 645,
                    "durasi_recovery_time": 17946,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSTAKIM",
                    "alamat_pelapor": "KP TJ.KURUNG No. RT.1 RW.1 TJ.KURUNG",
                    "no_telp_pelapor": "6285269406708",
                    "keterangan_pelapor": "no meter sama ada nm dua ats nm rika marlena sama sumarno",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLAMBANGAN UMPU"
                },
                {
                    "no_laporan": "K5423020105177",
                    "waktu_lapor": "01/02/2023 15:08:51",
                    "waktu_response": "01/02/2023 17:57:30",
                    "waktu_recovery": "01/02/2023 18:08:58",
                    "durasi_response_time": 10119,
                    "durasi_recovery_time": 688,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BERNADUS JAUN",
                    "alamat_pelapor": "Dusun 3 Desa Singura",
                    "no_telp_pelapor": "6282213517980",
                    "keterangan_pelapor": "gagal memasukkan token listrik yang dibeli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARIGI"
                },
                {
                    "no_laporan": "K5423020105178",
                    "waktu_lapor": "01/02/2023 15:08:57",
                    "waktu_response": "01/02/2023 15:19:40",
                    "waktu_recovery": "01/02/2023 15:43:12",
                    "durasi_response_time": 643,
                    "durasi_recovery_time": 1412,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ACHMAD BANU JULIANTO",
                    "alamat_pelapor": "Jl. Citra Graha Blk. C No.10",
                    "no_telp_pelapor": "6281234197432",
                    "keterangan_pelapor": "Memasukkan nomer token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5523020100620",
                    "waktu_lapor": "01/02/2023 15:09:58",
                    "waktu_response": "01/02/2023 15:12:26",
                    "waktu_recovery": "01/02/2023 15:32:26",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 1200,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETUT REMEN ",
                    "alamat_pelapor": "JL DANAU POSO NO 111 BR SEMAWANG KEL SANUR KEC DENPASAR SELATAN KOTA DENPASAR LOKASI : DEKAT HIGH KEBAB/ SANUR BEER GARDEN",
                    "no_telp_pelapor": "0361280681",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN PEMINDAHAN APP METER TGL 31/1/2023 KE UNIT DAN SUDAH DIHUBUNGI OLEH PETUGAS NAMUN PELANGGAN TIDAK MENGANGKAT TLP TSB. DAN SAAT INI PELANGGAN INGIN DIHUBUNGI KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5423020105199",
                    "waktu_lapor": "01/02/2023 15:11:25",
                    "waktu_response": "01/02/2023 15:16:34",
                    "waktu_recovery": "01/02/2023 15:44:31",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 1677,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhika yaban",
                    "alamat_pelapor": "KP RANCA MOYAN CIBOGO CISAUK No. RT.17 RW.3 CIBOGO CIS",
                    "no_telp_pelapor": "6281386171397",
                    "keterangan_pelapor": "listrik mati padam. diperiksa voltase berlebih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105202",
                    "waktu_lapor": "01/02/2023 15:11:41",
                    "waktu_response": "01/02/2023 15:14:30",
                    "waktu_recovery": "01/02/2023 16:12:11",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 3461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TUTI",
                    "alamat_pelapor": "JL MAMPANG PRAPATAN II NO 7 RT-6 / RW-5 KEL MAMPANG PRAPATAN KEC MAMPANG . ACUAN: DEKAT ALFAMART",
                    "no_telp_pelapor": "0217987750",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI . TGL 01/02/23 PELANGGAN DENGAN NO METER 14045607083 MELALUKAN PEMB ELIAN TOKEN NAMUN PADA SAT DIINPUT GAGAL , PADA DATA PA2SPT TERTERA:  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! . SISA 12.86. LAPORAN DIALIHKAN KE G5123020101510 CC.51.DWIIDA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105214",
                    "waktu_lapor": "01/02/2023 15:13:24",
                    "waktu_response": "01/02/2023 15:28:18",
                    "waktu_recovery": "01/02/2023 17:51:16",
                    "durasi_response_time": 894,
                    "durasi_recovery_time": 8578,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kohir",
                    "alamat_pelapor": "PR GRIYA CITRA PERMAI BLK SK No.27 KERESEK",
                    "no_telp_pelapor": "6283899987255",
                    "keterangan_pelapor": "isi token gagal terus sampe beli token 2x",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105215",
                    "waktu_lapor": "01/02/2023 15:13:33",
                    "waktu_response": "01/02/2023 15:16:50",
                    "waktu_recovery": "01/02/2023 15:28:09",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 679,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL JL DANAU BRATAN 3 BLK AD 3-2",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105222",
                    "waktu_lapor": "01/02/2023 15:13:53",
                    "waktu_response": "01/02/2023 15:17:08",
                    "waktu_recovery": "01/02/2023 15:29:31",
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 743,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "PR VIRGINIA VILLAGE DANVILLE No.12 GD SERPONG",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105223",
                    "waktu_lapor": "01/02/2023 15:14:10",
                    "waktu_response": "01/02/2023 15:17:19",
                    "waktu_recovery": "01/02/2023 15:29:40",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 741,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL PER.LIPPO TAMAN UBUD VI NO.75",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105226",
                    "waktu_lapor": "01/02/2023 15:14:29",
                    "waktu_response": "01/02/2023 15:17:28",
                    "waktu_recovery": "01/02/2023 15:30:05",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.15 SEK XII",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105232",
                    "waktu_lapor": "01/02/2023 15:14:48",
                    "waktu_response": "01/02/2023 16:13:42",
                    "waktu_recovery": "01/02/2023 18:25:19",
                    "durasi_response_time": 3534,
                    "durasi_recovery_time": 7897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri wahyuningsih",
                    "alamat_pelapor": "Jl. Ratna No.16",
                    "no_telp_pelapor": "6281211001147",
                    "keterangan_pelapor": "sdh di isi melalui gopay sebesar 50rb, tidak masuk, ingin di lakukan pengisian berulang namun tidak bisa masuk ke pengisian token..\\nlistrik untuk usaha tolong segera di tindaklanjuti..",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5323020100629",
                    "waktu_lapor": "01/02/2023 15:15:31",
                    "waktu_response": "01/02/2023 15:23:29",
                    "waktu_recovery": "01/02/2023 16:11:01",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 2852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "KP BOJONG MENTENG JL CIPNEDAWA LAMA NO.41 RT-4 / RW-6 KEL BOJONG MENTENG KEC RAWA LUMBU KOTA BEKASI (DKT PT SIANTAR TOP)",
                    "no_telp_pelapor": "087871107922",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN GAGAL PERSIL MENYALA, SISA STROOM 13.38 KWH. DENGAN NO METER 32032355862. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020105236",
                    "waktu_lapor": "01/02/2023 15:15:25",
                    "waktu_response": "01/02/2023 15:18:15",
                    "waktu_recovery": "01/02/2023 20:53:32",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 20117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ondi",
                    "alamat_pelapor": "JL LETJEN SUPRAPTO No.19 RT.19 RW.7 SUMURBATU",
                    "no_telp_pelapor": "6285768289259",
                    "keterangan_pelapor": "tidak bisa input token listrik (GAGAL)",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105237",
                    "waktu_lapor": "01/02/2023 15:15:35",
                    "waktu_response": "01/02/2023 15:26:40",
                    "waktu_recovery": "01/02/2023 16:03:12",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 2192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "didal saputra",
                    "alamat_pelapor": "jl raya Babakan Madang, kp cipambuan RT/rw 001/002 no 20 , masuk dari gang widut dekat rumah pak rt nur",
                    "no_telp_pelapor": "6283819498719",
                    "keterangan_pelapor": "sebelumnya kilo meter rusak, dan sisa pulsa saya masih di atas 40, setelah di ganti oleh pihak pln dengan yang baru, pulsa saya tidak kembali, saya coba datang ke pln gunung putri, malah saya yang bayar denda, pulsa saya belum kembali, mohon bantuannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020105250",
                    "waktu_lapor": "01/02/2023 15:16:26",
                    "waktu_response": "01/02/2023 15:18:19",
                    "waktu_recovery": "01/02/2023 15:27:09",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vinsentius venddy",
                    "alamat_pelapor": "JL RATU SEPUDAK No.00 RT.0 RW.0 SUNGAI GAR",
                    "no_telp_pelapor": "6282272188760",
                    "keterangan_pelapor": "Token listrik tidak dapat terisi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020105252",
                    "waktu_lapor": "01/02/2023 15:16:39",
                    "waktu_response": "01/02/2023 15:20:09",
                    "waktu_recovery": "01/02/2023 16:20:54",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 3645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dengkol Kropos",
                    "alamat_pelapor": "PR VILLA PEGANDEN BLOK H No.014 RT.0 RW.0",
                    "no_telp_pelapor": "6289613255022",
                    "keterangan_pelapor": "tidak bisa isi ulang pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020105260",
                    "waktu_lapor": "01/02/2023 15:17:40",
                    "waktu_response": "01/02/2023 15:51:23",
                    "waktu_recovery": "01/02/2023 15:58:57",
                    "durasi_response_time": 2023,
                    "durasi_recovery_time": 454,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHETRA ",
                    "alamat_pelapor": "JL JL. DUSUN EMBACANG GEDANG RT 4  KEL  EMBACANG GEDANG KEC  TANAH SEPENGGAL LINTAS KAB. BUNGO JAMBI",
                    "no_telp_pelapor": "08127319347",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES RESTITUSI PROSES PB ( R1T/900 VA ) DENGAN NO KODE BOOKING 8875530000015065. PEMOHON MENGAKU SEBAGAI ANAK PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUARA BUNGO"
                },
                {
                    "no_laporan": "K5423020105268",
                    "waktu_lapor": "01/02/2023 15:18:50",
                    "waktu_response": "01/02/2023 15:37:22",
                    "waktu_recovery": "01/02/2023 16:01:23",
                    "durasi_response_time": 1112,
                    "durasi_recovery_time": 1441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Email",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105272",
                    "waktu_lapor": "01/02/2023 15:19:14",
                    "waktu_response": "01/02/2023 15:37:51",
                    "waktu_recovery": "01/02/2023 16:02:07",
                    "durasi_response_time": 1117,
                    "durasi_recovery_time": 1456,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dadang",
                    "alamat_pelapor": "perukoan hj.embun",
                    "no_telp_pelapor": "6283874370639",
                    "keterangan_pelapor": "nomor pelanggan terkena blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105285",
                    "waktu_lapor": "01/02/2023 15:19:54",
                    "waktu_response": "01/02/2023 15:29:31",
                    "waktu_recovery": "01/02/2023 16:11:19",
                    "durasi_response_time": 577,
                    "durasi_recovery_time": 2508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Luki tri ambarsari",
                    "alamat_pelapor": "JL SMAN 7 KP KRANGGAN No. RT.2 RW.1 JATI SAMPU",
                    "no_telp_pelapor": "6282123396842",
                    "keterangan_pelapor": "pemakaian listrik tidak sesuai dengan tagihan listrik\\n\\nsetiap bulan saya bayar listri 750rb\\nsedangkan saya hanya menggunakan lampu, air, kipas & pompa kolam ikan saja\\n\\nmohon untuk dicek apakah di rumah saya ada yg mencuri meteran sehingga tagihan saya menjadi besar",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105288",
                    "waktu_lapor": "01/02/2023 15:20:28",
                    "waktu_response": "01/02/2023 16:12:10",
                    "waktu_recovery": "01/02/2023 17:35:42",
                    "durasi_response_time": 3102,
                    "durasi_recovery_time": 5012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUNU TRIHARTANTO",
                    "alamat_pelapor": "DN JAYAN No. 0 0 RT 2 RW 0, KEBONAGUNG, IMOGIRI, KAB. BANTUL, DAERAH ISTIMEWA YOGYAKARTA",
                    "no_telp_pelapor": "085100237454 ",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI RESTITUSI BP PROSES PB R1T/1300VA DENGAN KODE BOOKING 8875540003156784. TGL 11/06/2021 BP DAN STROOM AWAL/UJL TELAH  DILUNASI. INFO PELANGGAN SUDAH DATANG KEKANTOR PLN TERKAIT PADA TGL 15/01/2023 MENYERAHKAN BERKAS, NAMUN PETUGAS FRONT OFFICE MENGINFORMASIKAN BIAYA TSB SUDAH DIRESTITUSI NAMUN PELANGGAN MENERIMA",
                    "media": "Email",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020105289",
                    "waktu_lapor": "01/02/2023 15:20:20",
                    "waktu_response": "01/02/2023 15:20:54",
                    "waktu_recovery": "01/02/2023 15:28:17",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 443,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL PR DASANA INDAH BLK RD2 NO.11A",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105293",
                    "waktu_lapor": "01/02/2023 15:20:35",
                    "waktu_response": "01/02/2023 16:27:37",
                    "waktu_recovery": "01/02/2023 16:59:19",
                    "durasi_response_time": 4022,
                    "durasi_recovery_time": 1902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAFIZ / hafiz_arrafi_",
                    "alamat_pelapor": "KAMPUNG MERDEKA DSN. KEDUNGMALING III RT. 019 RW. 008 DS. KEDUNGMALING KEC. SOOKO KAB. MOJOKERTO (DEPAN TOKO LOUHAN ELEKTRONIK)",
                    "no_telp_pelapor": "081249265164",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103272, PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH  9070,44. LAPOR ULANG CC.52.KHARISMA.SM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020105303",
                    "waktu_lapor": "01/02/2023 15:21:15",
                    "waktu_response": "01/02/2023 15:21:42",
                    "waktu_recovery": "01/02/2023 15:28:58",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 436,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL KP CARANG PULANG RT 1/1 LEGOK",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105304",
                    "waktu_lapor": "01/02/2023 15:21:23",
                    "waktu_response": "01/02/2023 16:03:07",
                    "waktu_recovery": "01/02/2023 16:05:48",
                    "durasi_response_time": 2504,
                    "durasi_recovery_time": 161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDO",
                    "alamat_pelapor": "JL SOBIH WARU TMR No. RT. RW. WARU",
                    "no_telp_pelapor": "6282332050300",
                    "keterangan_pelapor": "Selalu gagal ketika memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020105317",
                    "waktu_lapor": "01/02/2023 15:22:04",
                    "waktu_response": "01/02/2023 15:23:17",
                    "waktu_recovery": "01/02/2023 15:30:21",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 424,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.16 SEK XII",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K3223020100292",
                    "waktu_lapor": "01/02/2023 15:22:10",
                    "waktu_response": "01/02/2023 15:29:45",
                    "waktu_recovery": "01/02/2023 16:12:19",
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 2554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUR",
                    "alamat_pelapor": "MAN 7 SRENGSENG SAWAH, JL BINAWARGA NO. - RT 8 RW 7, KEL SRENGSENG SAWAH, KEC JAGA KARSA, KOTA JAKARTA SELATAN",
                    "no_telp_pelapor": "628176426944",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI BANGUNAN SEKITAR TAMAN, PEMOHON SEBAGAI PEMOHON DENGAN NO ID PEL 547401232797, PEMOHON MENGAKU YANG DIKUASAKAN DENGAN NO NIK 3174090709640011. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105328",
                    "waktu_lapor": "01/02/2023 15:22:56",
                    "waktu_response": "01/02/2023 15:24:46",
                    "waktu_recovery": "01/02/2023 15:41:44",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewa Bagus",
                    "alamat_pelapor": "JL KOKROSONO RT.3 RW.6 KOKROSONO",
                    "no_telp_pelapor": "6281339603898",
                    "keterangan_pelapor": "listrik saya di curi oleh tetangga, adik saya di tetapkan sebagai saksi, meteran rumah kami di bawah oleh petugas PLN,infonya akan di ganti sore ini, tetapi belum ada tindakan oleh petugas PLN hingga sekarang pukul 15.21",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020105329",
                    "waktu_lapor": "01/02/2023 15:23:02",
                    "waktu_response": "01/02/2023 15:57:27",
                    "waktu_recovery": "01/02/2023 16:02:43",
                    "durasi_response_time": 2065,
                    "durasi_recovery_time": 316,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IMAS",
                    "alamat_pelapor": "JALAN WENGGA JAYA AGUNG, JALUR 12, NO 262, KEL. BAAMANG BARAT, KECAMATAN BAAMANG, KABUPATEN KOTAWARINGIN TIMUR",
                    "no_telp_pelapor": "6285705325943",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 47359, ST APP (saat ini) TGL 24/01/2023 = 47113. REK (TELAH DILUNASI). (INFO PELANGGAN RUMAH KOSONG HINGGA AKHIR MARET, BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU, PETUGAS DATANG SETIAP TGL 17). ",
                    "media": "Email",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020105340",
                    "waktu_lapor": "01/02/2023 15:24:24",
                    "waktu_response": "01/02/2023 16:02:11",
                    "waktu_recovery": "01/02/2023 19:40:16",
                    "durasi_response_time": 2267,
                    "durasi_recovery_time": 13085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MERI ",
                    "alamat_pelapor": "JL JENDRAL BASUKI RAHMAT NO 6 RT 4/6 KEL CIPINANG BESAR SELATAN KEC JATINEGARA JAKARTA TIMUR // DEKAT TIKI GERAI PASAR GEMBRONG BARU ",
                    "no_telp_pelapor": "089688280651",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 278.33 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020105341",
                    "waktu_lapor": "01/02/2023 15:24:19",
                    "waktu_response": "01/02/2023 15:28:20",
                    "waktu_recovery": "01/02/2023 16:55:53",
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 5253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAMBANG HERMANTO",
                    "alamat_pelapor": "DS KELAPA PSR.V L.PKM",
                    "no_telp_pelapor": "6281269511119",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan pemakaian.\\ndi tagihkan pemakaian 52 kWh sementara yg tertera di kilometer saya hanya 4 kWh.mohon tindak lanjut ny bapak/ibu PLN yg terhormat.karena tagihan saya tidak sesuai.terimakasih banyak bapak/ibu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020105345",
                    "waktu_lapor": "01/02/2023 15:24:39",
                    "waktu_response": "01/02/2023 15:29:55",
                    "waktu_recovery": "01/02/2023 16:46:21",
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 4586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PONIDI ",
                    "alamat_pelapor": "DK KIOS PALANG SRAGO NO - RT-2 / RW-8 JL BY PASS KEL MOJAYAN KEC KLATEN TENGAH KAB KLATEN PROV JATENG // SETEMPAT BENGKEL ",
                    "no_telp_pelapor": "082221811422",
                    "keterangan_pelapor": "TGL 01/2/23 PERGANTIAN APP OLEH PETUGAS PLN DIKARENAKAN APP RUSAK. SESUAI INFO PELANGGAN, DI APP LAMA 14281031923 MASIH ADA SISA KWH (TIDAK MENGETAHUI SISA KWH). MOHON DIKONVERSI KW APP BARU 45105335215.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020105347",
                    "waktu_lapor": "01/02/2023 15:24:40",
                    "waktu_response": "01/02/2023 16:04:15",
                    "waktu_recovery": "01/02/2023 16:27:23",
                    "durasi_response_time": 2375,
                    "durasi_recovery_time": 1388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endi Erlan",
                    "alamat_pelapor": "KK GRAND WISATA AA 12 No.26 RT.000 RW.00 LMBNG SARI",
                    "no_telp_pelapor": "628569986679",
                    "keterangan_pelapor": "kepada yth pln unit playanan planggan mustika jaya , mohon di bantu untuk penurunan daya listrik dari 33000 va menjadi 4400 va ,an.planggan DAINA ERITA ,IDpel : 537420409341 / no kwh.14366472232 .karena sdh tdk diperlukan daya sebesar itu ,dan penyewa sdh tdk diperpanjang lg.atas bantuan pln kami ucapkan terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020105364",
                    "waktu_lapor": "01/02/2023 15:27:08",
                    "waktu_response": "01/02/2023 15:29:07",
                    "waktu_recovery": "01/02/2023 15:50:19",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RONALD",
                    "alamat_pelapor": "JL SETH ADJI No. 0  RT 1 RW 0, PANARUNG, PAHANDUT, KOTA PALANGKARAYA, KALIMANTAN TENGAH",
                    "no_telp_pelapor": "02180607000",
                    "keterangan_pelapor": "TGL 16/01/2023 PEMBAYARAN BIAYA PROSES PD (R1T / 2200  VA - B2 / 16500 VA) DENGAN NO AGENDA 224000522212299556 DAN 2240055036514. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. YBS MENGINGINKAN DILAKUKAN REALISASI TGL 02/02/23 JIKA TIDAK AKAN MENGHUBUNGI PLN 123 KEMBALI.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5323020100648",
                    "waktu_lapor": "01/02/2023 15:27:17",
                    "waktu_response": "01/02/2023 15:32:27",
                    "waktu_recovery": "01/02/2023 15:57:43",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU SANTI ",
                    "alamat_pelapor": "JL SADAKELING 31 /107 KEC LENGKONG KEL BURANGRANG KOTA BANDUNG ",
                    "no_telp_pelapor": "0227321801",
                    "keterangan_pelapor": "GANGGUAN LPB GAGAL , VKRN 43, PTL MENYALA SISA STROOM 27413 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020105367",
                    "waktu_lapor": "01/02/2023 15:27:13",
                    "waktu_response": "01/02/2023 15:27:40",
                    "waktu_recovery": "01/02/2023 17:32:05",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 7465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "romo",
                    "alamat_pelapor": "jl Moh Sholeh 1",
                    "no_telp_pelapor": "6285810488023",
                    "keterangan_pelapor": "masalah restitusi,sudah 3bulan belum ada pencairan dari pihak PLN \\ndengan no registrasi 5411012147207",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105368",
                    "waktu_lapor": "01/02/2023 15:27:22",
                    "waktu_response": "01/02/2023 15:31:53",
                    "waktu_recovery": "01/02/2023 15:39:31",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marseline Rihi",
                    "alamat_pelapor": "JL ANGKASA INDAH No.0 RT.3 RW.2 ANGKASA",
                    "no_telp_pelapor": "6281344652428",
                    "keterangan_pelapor": "mati lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JAYAPURA"
                },
                {
                    "no_laporan": "K3223020100295",
                    "waktu_lapor": "01/02/2023 15:28:08",
                    "waktu_response": "01/02/2023 15:30:06",
                    "waktu_recovery": "02/02/2023 07:34:13",
                    "durasi_response_time": 118,
                    "durasi_recovery_time": 57847,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MEI  ",
                    "alamat_pelapor": "JL Elysium Walk  NO  002  KEL  TANJUNG BUNGA KEC  TAMALATE KOTA MAKASSAR   ",
                    "no_telp_pelapor": "81283384543",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN  , VKRN 43  PTL NORMAL  SISA KWH  84.4, UPDATE LAPORAN K3223020100295 (CC.32.SUGIARTO01), UPDATE LAPORAN K3223020100295 MOHON BANTUAN DAN LAYANAN SECEPATNYA (CC.32.SUGIARTO01)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020105372",
                    "waktu_lapor": "01/02/2023 15:28:01",
                    "waktu_response": "01/02/2023 15:36:27",
                    "waktu_recovery": "01/02/2023 15:55:51",
                    "durasi_response_time": 506,
                    "durasi_recovery_time": 1164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febri Hastono",
                    "alamat_pelapor": "JL SANCANG DALAM No.0 RT.3 RW.7 KP BABAKAN",
                    "no_telp_pelapor": "6285925109464",
                    "keterangan_pelapor": "pengajuan pasang baru belum ada realisasi nya 5382112142665\\n5382112142666\\n5382112142667\\n5382112142668 lokasi sudah mau di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105375",
                    "waktu_lapor": "01/02/2023 15:28:05",
                    "waktu_response": "01/02/2023 15:28:34",
                    "waktu_recovery": "01/02/2023 15:43:02",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 868,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "JL PER BSD BLOK C7 NO.06 SEK 1-6",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105383",
                    "waktu_lapor": "01/02/2023 15:28:32",
                    "waktu_response": "01/02/2023 15:29:09",
                    "waktu_recovery": "01/02/2023 15:42:49",
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 820,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.39 SEK XII",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105384",
                    "waktu_lapor": "01/02/2023 15:28:32",
                    "waktu_response": "01/02/2023 18:36:04",
                    "waktu_recovery": "01/02/2023 22:47:23",
                    "durasi_response_time": 11252,
                    "durasi_recovery_time": 15079,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isra",
                    "alamat_pelapor": "XX BANUARAN NAN XX RT. 05/ RW II No.0 RW.",
                    "no_telp_pelapor": "6285374366878",
                    "keterangan_pelapor": "pembengkakan tagihan listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020105385",
                    "waktu_lapor": "01/02/2023 15:28:38",
                    "waktu_response": "01/02/2023 17:15:17",
                    "waktu_recovery": "01/02/2023 18:02:34",
                    "durasi_response_time": 6399,
                    "durasi_recovery_time": 2837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herman",
                    "alamat_pelapor": "JL PELITA TAENG No.0 RT.0 RW.0 TAENG",
                    "no_telp_pelapor": "6281342992545",
                    "keterangan_pelapor": "gagal saat pengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105392",
                    "waktu_lapor": "01/02/2023 15:28:57",
                    "waktu_response": "01/02/2023 15:29:21",
                    "waktu_recovery": "01/02/2023 15:44:23",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "PR CLUSTER VIVACIA KAWASAN EMINENT 4 G.12 No.09 RT.0 RW.0 PAGEDANGAN",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105394",
                    "waktu_lapor": "01/02/2023 15:29:19",
                    "waktu_response": "01/02/2023 15:29:55",
                    "waktu_recovery": "01/02/2023 15:44:14",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 859,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE EXMORE No.30 GD SERPONG",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105400",
                    "waktu_lapor": "01/02/2023 15:29:36",
                    "waktu_response": "01/02/2023 15:40:57",
                    "waktu_recovery": "01/02/2023 16:04:47",
                    "durasi_response_time": 681,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bpk Sevrin Nono",
                    "alamat_pelapor": "rumah dekat kantor desa manubhara",
                    "no_telp_pelapor": "6281338508915",
                    "keterangan_pelapor": "mohon bantuan pemasangan kwh meter  atas nama wilhemlmina Anu dgn nomor regis  stastus lunas 4373012045454 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5423020105412",
                    "waktu_lapor": "01/02/2023 15:31:04",
                    "waktu_response": "01/02/2023 15:33:10",
                    "waktu_recovery": "01/02/2023 17:06:15",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 5585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Debby Aulia R",
                    "alamat_pelapor": "PR METLAND TRANSYOGI RUKO PTM I No.1 CILEUNGSI",
                    "no_telp_pelapor": "628118195779",
                    "keterangan_pelapor": "Ingin tambah daya listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5523020100640",
                    "waktu_lapor": "01/02/2023 15:31:30",
                    "waktu_response": "01/02/2023 16:13:53",
                    "waktu_recovery": "01/02/2023 19:56:08",
                    "durasi_response_time": 2543,
                    "durasi_recovery_time": 13335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CINDRA BUDI",
                    "alamat_pelapor": "JL CEMARA 3 PR PURI GARDEN BLOK  B4 NO.9 KEL PEGADUNGAN KEC KALI DERES JAKBAR / DEPAN CITRA 1",
                    "no_telp_pelapor": "628561728036",
                    "keterangan_pelapor": "INFO PELANGGAN BERKEBERATAN UNTUK MENUNGGU 7 HARI KERJA TERKAIT NO LAPOR K5323020100438",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105415",
                    "waktu_lapor": "01/02/2023 15:31:30",
                    "waktu_response": "01/02/2023 15:36:43",
                    "waktu_recovery": "01/02/2023 17:00:59",
                    "durasi_response_time": 313,
                    "durasi_recovery_time": 5056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SELI ",
                    "alamat_pelapor": "KK  GADING BUKIT  INDAH  JL JL BUKIT GADING RAYA  BL  TC NO 5 KEL  KELAPA GADING KEC  KELAPA GADING PERMAI  ACUAN SAMPING RS MITRA KELUARGA KELAPA GADING ",
                    "no_telp_pelapor": "02129451014",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA KWH 1800",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020105416",
                    "waktu_lapor": "01/02/2023 15:31:24",
                    "waktu_response": "01/02/2023 15:32:09",
                    "waktu_recovery": "01/02/2023 15:44:04",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "SUMBER KEPOH . TAMAN SARI. KEC DRINGU . PROBOLINGGO",
                    "no_telp_pelapor": "081232725453",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 2716, ST APP (saat ini) TGL 01/02/2023 = 2696. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR DAN TERKUNCI (JIKA PELANGGAN KELUAR), APP SULIT DIJANGKAU DAN TIDAK MENGETAHUI KEDATANGAN PETUGAS).",
                    "media": "Email",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5323020100655",
                    "waktu_lapor": "01/02/2023 15:31:39",
                    "waktu_response": "01/02/2023 15:36:42",
                    "waktu_recovery": "01/02/2023 15:57:29",
                    "durasi_response_time": 303,
                    "durasi_recovery_time": 1247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "PR VILA BOGOR INDAH 3 JL- BLOK.BA1 NO.9 RT- RW- KEL KEDUNG HALANG KEC BOGOR UTARA KOTA BOGOR \\n",
                    "no_telp_pelapor": "08129454481",
                    "keterangan_pelapor": "BELUM ADA REALISASI PERMOHONAN PERGESERAN KWH METER NO AGENDA 538210562301314847 NO REG 5382133003403 TGL BAYAR 01/02/2023 STATUS PROSES PLN SAMPAI PEMBAYARAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105424",
                    "waktu_lapor": "01/02/2023 15:32:10",
                    "waktu_response": "01/02/2023 15:59:21",
                    "waktu_recovery": "01/02/2023 16:06:50",
                    "durasi_response_time": 1631,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "setiawan",
                    "alamat_pelapor": "DN SPD SEKUBING No.",
                    "no_telp_pelapor": "6285750110583",
                    "keterangan_pelapor": "kenapa kwh saat isi token listrik selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINTANG"
                },
                {
                    "no_laporan": "K5423020105427",
                    "waktu_lapor": "01/02/2023 15:32:18",
                    "waktu_response": "01/02/2023 15:38:26",
                    "waktu_recovery": "01/02/2023 15:58:48",
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 1222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sunan Giri Muttaqin",
                    "alamat_pelapor": "JL SWADAYA RAYA No.1 RT.9 RW.3",
                    "no_telp_pelapor": "6281366912721",
                    "keterangan_pelapor": "Selalu gagal mengisi token, padahal nomor token yang saya masukan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020105428",
                    "waktu_lapor": "01/02/2023 15:32:21",
                    "waktu_response": "01/02/2023 15:54:37",
                    "waktu_recovery": "01/02/2023 19:44:19",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 13782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firman Ramdhani",
                    "alamat_pelapor": "PR PESONA ALAM JATINANGOR B04- 21 No. JATIMUKTI",
                    "no_telp_pelapor": "6285659897959",
                    "keterangan_pelapor": "Permohonan perubahan Daya, Perum Pesona Alam Jatinangor Blok B4 No. 21 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG SARI"
                },
                {
                    "no_laporan": "K5423020105429",
                    "waktu_lapor": "01/02/2023 15:32:27",
                    "waktu_response": "01/02/2023 15:48:50",
                    "waktu_recovery": "01/02/2023 16:11:24",
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 1354,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ida Farida",
                    "alamat_pelapor": "Jl. Kp. Asem No.110",
                    "no_telp_pelapor": "6289636947078",
                    "keterangan_pelapor": "ngisi token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105435",
                    "waktu_lapor": "01/02/2023 15:32:46",
                    "waktu_response": "01/02/2023 16:14:47",
                    "waktu_recovery": "01/02/2023 17:13:31",
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 3524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julila Afdal",
                    "alamat_pelapor": "JL H SANUSI TLAMAN",
                    "no_telp_pelapor": "6281278443956",
                    "keterangan_pelapor": "sudah beberapa kali input nomer Token tapi gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020105437",
                    "waktu_lapor": "01/02/2023 15:33:09",
                    "waktu_response": "01/02/2023 17:05:51",
                    "waktu_recovery": "01/02/2023 17:17:12",
                    "durasi_response_time": 5562,
                    "durasi_recovery_time": 681,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rio Augusto Gunawan",
                    "alamat_pelapor": "Jl. Bumi Pancoran Raya A No.5",
                    "no_telp_pelapor": "628111689771",
                    "keterangan_pelapor": "tidak ditemukan kabel listrik dari pln untuk konek",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020105442",
                    "waktu_lapor": "01/02/2023 15:33:49",
                    "waktu_response": "02/02/2023 04:51:58",
                    "waktu_recovery": "02/02/2023 04:55:21",
                    "durasi_response_time": 47889,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL BUNOBOGU NO- RT-3RW-2 DN SATU DS DOMAG MEKAR KEC BUNOBOGU KAB BUOL // DEPAN ORANGE MART ",
                    "no_telp_pelapor": "082230903378",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR AWAL DESEMBER DILAKUKAN BONGKAR RAMPUNG OLEH PETUGAS DILOKASI. SESUAI INFO PELANGGAN SEKITAR AWAL BULAN DESEMBER 22 PELANGGAN DATANG KE APL SETEMPAT UNTUK PELUNASAN DAN MELENGKAPI DATA UNTUK PENYAMBUNGAN KEMBALI, PADA AP2T ID PEL TERDAFTAR LAYANAN PRABAYAR. NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEOK"
                },
                {
                    "no_laporan": "K5423020105459",
                    "waktu_lapor": "01/02/2023 15:35:41",
                    "waktu_response": "01/02/2023 15:40:50",
                    "waktu_recovery": "01/02/2023 16:34:16",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 3206,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tedi",
                    "alamat_pelapor": "KP BLUWO No.0 RT.3 RW.3 SK LAKSANA",
                    "no_telp_pelapor": "6285889995900",
                    "keterangan_pelapor": "Token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020105461",
                    "waktu_lapor": "01/02/2023 15:35:51",
                    "waktu_response": "01/02/2023 15:38:46",
                    "waktu_recovery": "01/02/2023 15:40:58",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA ",
                    "alamat_pelapor": "JL RAYA SEMINYAK NO 19A KEL  SEMINYAK KEC  KUTA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "082235744088",
                    "keterangan_pelapor": "TGL  6/1/23  PROSES PB (B2/82500 VA) DENGAN NO  REG 5512011118057 . TGL  25/1/23 BP DAN UJL  TELAH DILUNASI.TGL 26/1/23  PADA STATUS AP2T TELAH ADA PEMBUATAN SPK DAN PDL AWAL.HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020105462",
                    "waktu_lapor": "01/02/2023 15:35:44",
                    "waktu_response": "01/02/2023 15:48:53",
                    "waktu_recovery": "01/02/2023 16:39:10",
                    "durasi_response_time": 789,
                    "durasi_recovery_time": 3017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "JL LUMBU TENGAH 4C NO 236A RT 003 RW 029 KEL BOJONG RAWA LUMBU KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "02129710500",
                    "keterangan_pelapor": "MOHON BANTUAN INFORMASI DAN PENANGANAN. PELANGGAN MENGELUHKAN TERKAIT TERDAPAT TIANG LISTRIK YANG TERDAPAT PADA HALAMAN RUMAH. SESUAI INFO YBS BARU MEMBELI RUMAH DAN JIKA MEMANG TIANG TSB KEWENANGAN PLN YBS MENGINGINKAN BUKTI SURAT DARI AREA SETEMPAT. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN MENGINGINKAN INFORMASI LEBIH LANJUT DARI AREA ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020105471",
                    "waktu_lapor": "01/02/2023 15:36:54",
                    "waktu_response": "01/02/2023 15:39:01",
                    "waktu_recovery": "01/02/2023 16:21:56",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 2575,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Heri kristianto",
                    "alamat_pelapor": "KP CILANDAK No. RT.3 RW.1 CIRANGKONG",
                    "no_telp_pelapor": "6281287811992",
                    "keterangan_pelapor": "mcb hangus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5523020100648",
                    "waktu_lapor": "01/02/2023 15:37:10",
                    "waktu_response": "01/02/2023 15:38:15",
                    "waktu_recovery": "01/02/2023 15:55:13",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL - KP KAUM PANDAK NO - RT 04 RW 03 KEL KARADENAN KEC CIBINONG KAB BOGOR PROV JAWA BARAT",
                    "no_telp_pelapor": "087780098226",
                    "keterangan_pelapor": "MOHON PELANGGAN DIKONFIRMASI, PELANGGAN PENDAFTARAN PB (R1MT/900VA)\\nKODE PEMBAYARAN : 5382112141798\\nNO AGENDA : 538219912212207049\\nBP LUNAS PADA TGL (20/12/2022), PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI. PENGADUAN TERKAIT : K5522122700638, K1423013000377",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105477",
                    "waktu_lapor": "01/02/2023 15:37:26",
                    "waktu_response": "01/02/2023 15:43:01",
                    "waktu_recovery": "01/02/2023 17:05:56",
                    "durasi_response_time": 335,
                    "durasi_recovery_time": 4975,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sarni La Djani",
                    "alamat_pelapor": "Kosan Orange Depan SMA 8 Kota Ternate Kamar No W",
                    "no_telp_pelapor": "6285228445819",
                    "keterangan_pelapor": "Meter tidak bisa pengisian Mtoken dan telah pengaduan tgl 31 januari 2023 belum di tangani dengan no pengaduan G3223013100667",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020105478",
                    "waktu_lapor": "01/02/2023 15:37:29",
                    "waktu_response": "01/02/2023 15:52:36",
                    "waktu_recovery": "01/02/2023 16:02:01",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwanda prayoga",
                    "alamat_pelapor": "JL SUMBER AGUNG No.0",
                    "no_telp_pelapor": "6285669786971",
                    "keterangan_pelapor": "kwh meter buram",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105481",
                    "waktu_lapor": "01/02/2023 15:37:47",
                    "waktu_response": "01/02/2023 15:57:30",
                    "waktu_recovery": "01/02/2023 16:13:26",
                    "durasi_response_time": 1183,
                    "durasi_recovery_time": 956,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUYITNO",
                    "alamat_pelapor": "DN BALONG RT-12 / RW-7 DESA GERIH KEC GERIH KAB NGAWI (DEKAT AGEN BRILINK ) ",
                    "no_telp_pelapor": "085233633127",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14006426291 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. SISA 10 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5423020105482",
                    "waktu_lapor": "01/02/2023 15:37:55",
                    "waktu_response": "01/02/2023 16:24:46",
                    "waktu_recovery": "01/02/2023 16:45:18",
                    "durasi_response_time": 2811,
                    "durasi_recovery_time": 1232,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOH.YUSUF SANI",
                    "alamat_pelapor": "KP CIOMAS No.0 RT.006 RW.01 CIOMAS",
                    "no_telp_pelapor": "6281297425952",
                    "keterangan_pelapor": "Ada Token meteran rumah yang sudah tidak terpakai dikarenakan rumahnya sudah dirobohkan kurang lebih hampir 2 tahun dan sekarang meteran tersebut menempel di belakang rumah kami,mohon segera untuk di tangani agar terhindar dr hal hal yang tidak di inginkan,Terima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020105488",
                    "waktu_lapor": "01/02/2023 15:38:48",
                    "waktu_response": "01/02/2023 15:55:29",
                    "waktu_recovery": "01/02/2023 16:15:24",
                    "durasi_response_time": 1001,
                    "durasi_recovery_time": 1195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukmim",
                    "alamat_pelapor": "DN BEKKAE No. PASELLOREN",
                    "no_telp_pelapor": "6282347670498",
                    "keterangan_pelapor": "gagal masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SENGKANG"
                },
                {
                    "no_laporan": "K5423020105492",
                    "waktu_lapor": "01/02/2023 15:38:57",
                    "waktu_response": "01/02/2023 15:42:43",
                    "waktu_recovery": "01/02/2023 16:23:56",
                    "durasi_response_time": 226,
                    "durasi_recovery_time": 2473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Murni jaya Hia",
                    "alamat_pelapor": "sitelu ewali",
                    "no_telp_pelapor": "6281397223742",
                    "keterangan_pelapor": "padam sebagian",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5423020105494",
                    "waktu_lapor": "01/02/2023 15:39:08",
                    "waktu_response": "01/02/2023 15:52:54",
                    "waktu_recovery": "01/02/2023 16:02:06",
                    "durasi_response_time": 826,
                    "durasi_recovery_time": 552,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariyanto",
                    "alamat_pelapor": "JL SUMBER AGUNG METRO K No.0",
                    "no_telp_pelapor": "6283153960367",
                    "keterangan_pelapor": "kWh buram",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105500",
                    "waktu_lapor": "01/02/2023 15:39:29",
                    "waktu_response": "01/02/2023 15:49:25",
                    "waktu_recovery": "01/02/2023 15:51:27",
                    "durasi_response_time": 596,
                    "durasi_recovery_time": 122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kudori",
                    "alamat_pelapor": "JL DS SINUNUKAN 4 BLOK B",
                    "no_telp_pelapor": "628218484886",
                    "keterangan_pelapor": "info tambah daya pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5123020101108",
                    "waktu_lapor": "01/02/2023 15:39:53",
                    "waktu_response": "01/02/2023 15:50:23",
                    "waktu_recovery": "01/02/2023 16:21:24",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 1861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIA LESTARI",
                    "alamat_pelapor": "PR CITRA GRAND CLUSTER YELLOW LEAF BLOK I NO 35 KEL SAMBIROTO KEC TEMBALANG KOTA SEMARANG",
                    "no_telp_pelapor": "08111091803",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PROSES PD TARIF R1T DAYA 1300 VA KE TARIF R1T DAYA 2200 VA  DENGAN NO AGENDA 523030122301260267  DAN NO REGISTER 5230315086198 BP BELUM DILUNASI, PELANGGAN INGIN DI BATALKAN DIKARENAKAN PELANGGAN AKAN MENGAJUKAN PERMOHONAN KE DAYA 3500 VA.  PELANGGAN SUDAH LAPOR DENGAN NO LAPOR K5123013101297 STATUS APKT SELESAI NAMUN BELUM ADA TINDAK LANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020105508",
                    "waktu_lapor": "01/02/2023 15:40:28",
                    "waktu_response": "01/02/2023 15:42:38",
                    "waktu_recovery": "01/02/2023 17:56:56",
                    "durasi_response_time": 130,
                    "durasi_recovery_time": 8058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL LATSITARDA No. 0  RT 0 RW 0, KAMBU, KAMBU, KOTA KENDARI, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082246792795",
                    "keterangan_pelapor": "TGL 07/11/2022 PROSES PB (R1MT / 900 VA) MELALUI LOKET PLN DENGAN KODE BOOKING 8875540003980804. TGL 07/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN. TERKAIT K5223011701360",
                    "media": "Email",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020105512",
                    "waktu_lapor": "01/02/2023 15:40:55",
                    "waktu_response": "01/02/2023 20:47:14",
                    "waktu_recovery": "01/02/2023 20:50:40",
                    "durasi_response_time": 18379,
                    "durasi_recovery_time": 206,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YOAN ",
                    "alamat_pelapor": "JL PUTRI BUNGSU RT -/- NO. 26 KEL. MATAHALSAN KEC. TANJUNG BALAI UTARA KOTA TANJUNG BALAI PROV SUMUT  (BELAKANG PAJAK STASIUN/ KK RUMAH POTONG) ",
                    "no_telp_pelapor": "082367115752",
                    "keterangan_pelapor": "\\nMOHON TINDAK LANJUT DAN PENYELESAIAN, PELANGGAN MERASA REK BULAN FEB 23 DI TAGIHKAN BESAR. STAND AWAL 39733 STAND AKHIR 40076. DATA ACMT 40276. STAND APP TGL 01/02/23 40307 . YBS MENGINGINKAN INFORMASI LEBIH LANJUT DARI APL SETEMPAT DAN KEBERATAN UNTUK MELAKUKAN PEBAYARAN TERSEBUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5423020105517",
                    "waktu_lapor": "01/02/2023 15:41:13",
                    "waktu_response": "01/02/2023 15:43:22",
                    "waktu_recovery": "01/02/2023 15:46:26",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "KK SERPONG TERRACE BLK F9 No.8 SERPONG",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105520",
                    "waktu_lapor": "01/02/2023 15:41:35",
                    "waktu_response": "01/02/2023 15:43:35",
                    "waktu_recovery": "01/02/2023 15:46:13",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "KK PURI HARMONI 2 BLOK-K NO. 12 No.0 LEGOK",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105526",
                    "waktu_lapor": "01/02/2023 15:41:54",
                    "waktu_response": "01/02/2023 15:43:44",
                    "waktu_recovery": "01/02/2023 15:46:34",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "PR GOLDEN STONE CLUSTER DIAMOND BLOK B No.6 DKH PINANG",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105528",
                    "waktu_lapor": "01/02/2023 15:42:19",
                    "waktu_response": "01/02/2023 15:43:54",
                    "waktu_recovery": "01/02/2023 15:46:48",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/30",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105530",
                    "waktu_lapor": "01/02/2023 15:42:32",
                    "waktu_response": "01/02/2023 15:49:51",
                    "waktu_recovery": "01/02/2023 15:59:23",
                    "durasi_response_time": 439,
                    "durasi_recovery_time": 572,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hurnaedy",
                    "alamat_pelapor": "DN SERIJATA RT. RW. PERIAN",
                    "no_telp_pelapor": "6287755904375",
                    "keterangan_pelapor": "Tidak bisa diisi pulsa ,,tertulis REJECT, mohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020105531",
                    "waktu_lapor": "01/02/2023 15:42:36",
                    "waktu_response": "01/02/2023 15:55:49",
                    "waktu_recovery": "01/02/2023 16:11:17",
                    "durasi_response_time": 793,
                    "durasi_recovery_time": 928,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mar Tono",
                    "alamat_pelapor": "DN GENTONG No. RT.2 RW.3 PASREPAN K",
                    "no_telp_pelapor": "6281358511084",
                    "keterangan_pelapor": "tidak bisa di isi pulsa muncul tulisan gagal udah di coba beberapa kali tetap muncul tulisan gagal sedangkan token yang di beli di cek udah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020105532",
                    "waktu_lapor": "01/02/2023 15:42:39",
                    "waktu_response": "01/02/2023 15:48:25",
                    "waktu_recovery": "01/02/2023 16:43:40",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 3315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FERRY GUNADI",
                    "alamat_pelapor": "JL PUYUH DALAM No.5 RT.006 RW.09 SDG SERANG",
                    "no_telp_pelapor": "62895804805090",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020105536",
                    "waktu_lapor": "01/02/2023 15:42:58",
                    "waktu_response": "01/02/2023 15:53:10",
                    "waktu_recovery": "01/02/2023 16:01:56",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariyanto",
                    "alamat_pelapor": "JL SUMBER AGUNG METRO K No.0",
                    "no_telp_pelapor": "6283153960367",
                    "keterangan_pelapor": "kWh minta diganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105538",
                    "waktu_lapor": "01/02/2023 15:43:06",
                    "waktu_response": "02/02/2023 19:35:14",
                    "waktu_recovery": "02/02/2023 19:39:35",
                    "durasi_response_time": 100328,
                    "durasi_recovery_time": 261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FADLY",
                    "alamat_pelapor": "DESA TEKANA.KEC.BUANA PEMACA.OKU SELATAN.SUMATERA SELATAN",
                    "no_telp_pelapor": "085366775656",
                    "keterangan_pelapor": "TERKAIT: K5423012700288, KURANG TAGIH. ST AW 26689, ST AK 27588 REK JANUARI 2023, ST BERDASARKAN ANGKA ACMT JANUARI 2023 = 29102. REK (BELUM DILUNASI). RUMAH DIHUNI, BERPAGAR DAN TERKUNCI, KWH MUDAH DIJANGKAU DAN TIDAK TAHU PETUGAS RUTIN DATANG/TIDAK. ID PEL 147700020694 SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI Unit PLN SETEMPAT",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP MUARA DUA"
                },
                {
                    "no_laporan": "K5423020105541",
                    "waktu_lapor": "01/02/2023 15:43:38",
                    "waktu_response": "01/02/2023 15:50:01",
                    "waktu_recovery": "01/02/2023 16:15:23",
                    "durasi_response_time": 383,
                    "durasi_recovery_time": 1522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SLAMET ",
                    "alamat_pelapor": "GG GAYA NO 32 RT-9 / RW-1 KEL PASAR MINGGU KEC PASAR MINGGU KOTA JAKARTA SELATAN ACUAN : BELAKANG TERMINAL ISMA LAUNDRY",
                    "no_telp_pelapor": "082122517212",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH TIDAK BERKURANG) SEJAK 1 MINGGU YANG LALU. ID METER 14205750681. \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105546",
                    "waktu_lapor": "01/02/2023 15:43:59",
                    "waktu_response": "01/02/2023 19:36:43",
                    "waktu_recovery": "01/02/2023 22:37:39",
                    "durasi_response_time": 13964,
                    "durasi_recovery_time": 10856,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "julia karina",
                    "alamat_pelapor": "JL SUNAN GIRI No. RT.5 SUKA KARYA",
                    "no_telp_pelapor": "6282186892790",
                    "keterangan_pelapor": "Diperlukan Perubahan Daya secepatnya Untuk Kebutuhan Bisnis Rental Playstation Ruko",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5423020105548",
                    "waktu_lapor": "01/02/2023 15:44:20",
                    "waktu_response": "01/02/2023 17:27:32",
                    "waktu_recovery": "01/02/2023 17:29:48",
                    "durasi_response_time": 6192,
                    "durasi_recovery_time": 136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKI ERIK",
                    "alamat_pelapor": "JL PALEMBANG JAMBI  RT 03/01 KEL TELANG KEC BAYUNG LENCIR KAB MUSI BANYUASIN SUMATERA SELATAN ACUAN DEKAT SDN TELANG ",
                    "no_telp_pelapor": "02131990399",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 03/01/2023 TELAH DILUNASI PEMBAYARAN  PROSES PB (I2/23.000 VA)  DENGAN NO REG  1435011072635 . SESUAI INFO PELANGGAN TELAH DILAKUKAN SURVEY  NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. NO LAPOR SEBELUMNYA K5423011201082 ,K5423011804464 DAN K5423013104730",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BULIAN"
                },
                {
                    "no_laporan": "K5423020105549",
                    "waktu_lapor": "01/02/2023 15:44:11",
                    "waktu_response": "01/02/2023 15:52:21",
                    "waktu_recovery": "01/02/2023 16:02:10",
                    "durasi_response_time": 490,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwanda prayoga",
                    "alamat_pelapor": "JL SUMBER AGUNG No.0",
                    "no_telp_pelapor": "6285669786971",
                    "keterangan_pelapor": "kwh meter minta di ganti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105551",
                    "waktu_lapor": "01/02/2023 15:44:16",
                    "waktu_response": "01/02/2023 15:46:03",
                    "waktu_recovery": "01/02/2023 16:37:03",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 3060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bambang Irawan",
                    "alamat_pelapor": "JL UTAMA No.5 RT.2 RW.6",
                    "no_telp_pelapor": "6281284420000",
                    "keterangan_pelapor": "Pembayaran Tagihan tidak sesuai dengan SWACAM yang saya ambil. Pemakaian saya 56 KWH... tagihan 80 ribuan... mendadak bengkak jadi 100 ribuan... mohon ditinjau ulang...",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020105573",
                    "waktu_lapor": "01/02/2023 15:45:34",
                    "waktu_response": "01/02/2023 16:05:52",
                    "waktu_recovery": "01/02/2023 16:15:41",
                    "durasi_response_time": 1218,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nazarudin nazar",
                    "alamat_pelapor": "jln uwe salura",
                    "no_telp_pelapor": "6285395468084",
                    "keterangan_pelapor": "tdk bisa isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020105579",
                    "waktu_lapor": "01/02/2023 15:46:18",
                    "waktu_response": "01/02/2023 16:11:16",
                    "waktu_recovery": "01/02/2023 17:07:57",
                    "durasi_response_time": 1498,
                    "durasi_recovery_time": 3401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "pemasangan bary",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020105589",
                    "waktu_lapor": "01/02/2023 15:47:10",
                    "waktu_response": "01/02/2023 15:47:57",
                    "waktu_recovery": "01/02/2023 15:50:37",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SALIKAH",
                    "alamat_pelapor": "bolang ",
                    "no_telp_pelapor": "6283165494642",
                    "keterangan_pelapor": "kwhnya rusak ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020105591",
                    "waktu_lapor": "01/02/2023 15:47:10",
                    "waktu_response": "01/02/2023 15:50:15",
                    "waktu_recovery": "01/02/2023 16:15:30",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 1515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REWIN",
                    "alamat_pelapor": "JL JATI PADANG GG MASJID AL RIDWAN 3 NO 88C RT-3 / RW-6 KEL JATI PADANG KEC PASAR MINGGU JAKSEL ",
                    "no_telp_pelapor": "081380643028",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 1/2/23 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER 14006641543 DAN PADA STATUS P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5523020100656",
                    "waktu_lapor": "01/02/2023 15:47:56",
                    "waktu_response": "01/02/2023 15:48:23",
                    "waktu_recovery": "01/02/2023 16:55:51",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 4048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAWAN",
                    "alamat_pelapor": "JL PR CLUS BANYAN VILLE BLK.H10 NO.01 KEL SERPONG KEC SERPONG KOTA TANGSEL. LOKASI : ",
                    "no_telp_pelapor": "62816842855",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 1.57\\nNO TOKEN : 0339 7898 7838 0701 3378.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105595",
                    "waktu_lapor": "01/02/2023 15:47:53",
                    "waktu_response": "01/02/2023 16:46:45",
                    "waktu_recovery": "01/02/2023 19:09:49",
                    "durasi_response_time": 3532,
                    "durasi_recovery_time": 8584,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "meidiana",
                    "alamat_pelapor": "JL SMU NEG 19 15 ULU",
                    "no_telp_pelapor": "6283157739688",
                    "keterangan_pelapor": "gagal masukin token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020105598",
                    "waktu_lapor": "01/02/2023 15:48:01",
                    "waktu_response": "01/02/2023 15:48:35",
                    "waktu_recovery": "01/02/2023 15:50:11",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "PR GRIYA DAMAI CIATER No.04",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105601",
                    "waktu_lapor": "01/02/2023 15:48:19",
                    "waktu_response": "01/02/2023 15:48:49",
                    "waktu_recovery": "01/02/2023 15:51:16",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/31",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105602",
                    "waktu_lapor": "01/02/2023 15:48:30",
                    "waktu_response": "01/02/2023 16:14:03",
                    "waktu_recovery": "01/02/2023 18:23:33",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 7770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUTRI",
                    "alamat_pelapor": "PR DUTA GARDEN BLOK H NO 19 JL HUSEIN SASTRANEGARA KEL JURUMUDI KEC BENDA KOTA TANGERANG (ACUAN LOKASI: SEBELAH KAFE KONGJI)",
                    "no_telp_pelapor": "085156941028",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN TGL 01/02/23  DILAKUKAN PERGANTIAN APP DIKARENAKAN RUSAK DENGAN NO METER 32203921310 MENJADI NO METER 45103511569 NAMUN YBS MEMPUNYAI NO TOKEN YG BELUM DI INPUT KE  APP METER LAMA SEBESAR RP 500.000 1  KALI PEMBELIAN DGN NO TOKEN 5852 5797 0419 9921 4870.YBS MENGINGINKAN DIKONVERSI PADA NO METER BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105607",
                    "waktu_lapor": "01/02/2023 15:48:39",
                    "waktu_response": "01/02/2023 15:49:11",
                    "waktu_recovery": "01/02/2023 15:51:23",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "KK CLUSTER COSTA RICA E11 No.9 SERPONG",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105609",
                    "waktu_lapor": "01/02/2023 15:48:59",
                    "waktu_response": "01/02/2023 15:49:22",
                    "waktu_recovery": "01/02/2023 15:51:30",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "KK PREMIER MANSION KAV M PDJ No.8 SRP",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105611",
                    "waktu_lapor": "01/02/2023 15:49:04",
                    "waktu_response": "01/02/2023 15:58:28",
                    "waktu_recovery": "02/02/2023 00:19:20",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 30052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedy setiawan",
                    "alamat_pelapor": "DS TL KELAPA No.4 KARYA BARU",
                    "no_telp_pelapor": "628973873871",
                    "keterangan_pelapor": "meteran listrik mati ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020105615",
                    "waktu_lapor": "01/02/2023 15:49:43",
                    "waktu_response": "01/02/2023 15:59:29",
                    "waktu_recovery": "01/02/2023 16:15:39",
                    "durasi_response_time": 586,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NATALIA ",
                    "alamat_pelapor": "PR RESIDENCE JL PANCORAN TIMUR RAYA NO.32A KEL PANCORAN KEC PANCORAN JAKSEL DEKAT ALFAMART",
                    "no_telp_pelapor": "081281099200",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 06/01/23, DILAKUKAN PENANGANAN APP RUSAK OLEH PETUGAS GANGGUAN DENGAN CARA DI SAMBUNG LANGSUNG DI APP. PELANGGAN DIBERIKAN BERITA ACARA NO LG:005281 MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 06/01/23, DILAKUKAN PENANGANAN APP RUSAK OLEH PETUGAS GANGGUAN DENGAN CARA DI SAMBUNG LANGSUNG DI APP. PELANGGAN DIBERIKAN BERITA ACARA NO LG:005281",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105616",
                    "waktu_lapor": "01/02/2023 15:49:40",
                    "waktu_response": "01/02/2023 15:55:08",
                    "waktu_recovery": "01/02/2023 16:33:08",
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 2280,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldi Satrianugraha",
                    "alamat_pelapor": "JL- KP SIMPUR TEGAL NO 86 RT 01/01 KEL CIANTRA KEC CIKARANG SELATAN KAB BEKASI JABAR // DEKAT TOKO JARI ",
                    "no_telp_pelapor": "6283105151189",
                    "keterangan_pelapor": "token sayah kenaph terblokir ya pak // MOHON BANTUAN DAN PENYELESAIAN TGL 01/02/2023 PELANGGAN DENGAN ID METER : 86003607644 TIDAK DAPAT MELAKUKAN TRANSAKSI PEMBELIAN TOKEN. DATA PADA P2APST BLOCKING PEMBELIAN NAMUN TIDAK TERDAPAT NO REG PEMBAYARANNYA. PTL TIDAK PADAM SISA 258 KWH.LAPOR KEMBALI TGL 01/02/2023 16:19 CC.54.MEGAWATI ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105620",
                    "waktu_lapor": "01/02/2023 15:50:34",
                    "waktu_response": "01/02/2023 16:57:36",
                    "waktu_recovery": "01/02/2023 17:08:29",
                    "durasi_response_time": 4022,
                    "durasi_recovery_time": 653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aziza Putri hrp",
                    "alamat_pelapor": "jln.Raya Mandailing km 18 kel.pintupadang 2 kec.Batang Angkola kab.Tapanuli selatan prov.Sumatra utara ( Posisi rumah : di depan jln raya adaToko obat Aziza gabena )",
                    "no_telp_pelapor": "6283103715170",
                    "keterangan_pelapor": "Selamat siang bpk/ibu\\nMohon untuk pengaduan pemindahan tiang listrik karena berada tepat di depan rumah kami juga menghalangi jalan masuk ke rumah kami dan kami punya anak balita saya takut nanti di pegangin traponya soalnya tiang listrik nya tegangan tinggi dan rencana mau membangun tempat usaha di depan rumah ini\\nTerimakasih \\nmohon bantuannya bpk/ibu ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020105624",
                    "waktu_lapor": "01/02/2023 15:50:56",
                    "waktu_response": "01/02/2023 16:46:01",
                    "waktu_recovery": "02/02/2023 07:34:24",
                    "durasi_response_time": 3305,
                    "durasi_recovery_time": 53303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risal Daengunyil",
                    "alamat_pelapor": "Jl. Baji Minasa No.8",
                    "no_telp_pelapor": "6287839121474",
                    "keterangan_pelapor": "mauka isi pulsa na tidak bisa di temukan idpl nya.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020105625",
                    "waktu_lapor": "01/02/2023 15:51:18",
                    "waktu_response": "01/02/2023 16:00:51",
                    "waktu_recovery": "01/02/2023 17:05:45",
                    "durasi_response_time": 573,
                    "durasi_recovery_time": 3894,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUROTO",
                    "alamat_pelapor": "JL NAROGONG DN PASIRANGIN GRIYA ALAM SENTOSA RT0/0 NO 0 KEL CILENGSI KEC BOGOR KOTA BOGOR BLOK I ACUAN LOKASI SEBELAH MASJID MIFTAHUL JANAH ",
                    "no_telp_pelapor": "082111800808",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 6051.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K1223020100293",
                    "waktu_lapor": "01/02/2023 15:51:13",
                    "waktu_response": "01/02/2023 18:24:22",
                    "waktu_recovery": "01/02/2023 18:26:04",
                    "durasi_response_time": 9189,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDI JOHAN ",
                    "alamat_pelapor": "JL KPT.JUMHANA GG.SAIKUN NO 128-CRT - RW - KEL -  KEC - KOTA MEDAN ACUAN : DEPAN ARMAJUN WISATA ",
                    "no_telp_pelapor": "06237597035",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JANURI 2023 = 32.213   APP TGL 01/02/2023 = 29.765. RUMAH TIDAK  DIHUNI.TIDAK MENGETAHUI PETUGAS CATAT METER SERING DATANG. APP SULIT DIJAKAU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020105631",
                    "waktu_lapor": "01/02/2023 15:51:29",
                    "waktu_response": "01/02/2023 16:17:57",
                    "waktu_recovery": "01/02/2023 18:55:17",
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 9440,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YELI",
                    "alamat_pelapor": "JALAN EMERALD NO 18 PERUMAHAN PINDOK PERMATA SUCI MANYAR ,GRESIK,JAWA TIMUR",
                    "no_telp_pelapor": "081230607704",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 291. ",
                    "media": "Email",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020105636",
                    "waktu_lapor": "01/02/2023 15:52:54",
                    "waktu_response": "01/02/2023 15:55:20",
                    "waktu_recovery": "01/02/2023 16:51:34",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 3374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wandy Muchtar",
                    "alamat_pelapor": "kp Simpur RT O1/01 ",
                    "no_telp_pelapor": "6281364675601",
                    "keterangan_pelapor": "tak bisa masukan pulsa listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105637",
                    "waktu_lapor": "01/02/2023 15:52:54",
                    "waktu_response": "01/02/2023 15:55:57",
                    "waktu_recovery": "01/02/2023 16:11:11",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 914,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sis Bolo",
                    "alamat_pelapor": "DN TEGAL ANYAR No. RT.001 RW.01 PUSPO",
                    "no_telp_pelapor": "6282334729212",
                    "keterangan_pelapor": "meter hidup gak ada strum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020105649",
                    "waktu_lapor": "01/02/2023 15:54:26",
                    "waktu_response": "01/02/2023 15:54:52",
                    "waktu_recovery": "01/02/2023 16:09:48",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "PR ALLOGIO BLK.B/18 HD SERPO No.",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105652",
                    "waktu_lapor": "01/02/2023 15:54:44",
                    "waktu_response": "01/02/2023 15:55:03",
                    "waktu_recovery": "01/02/2023 16:10:04",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/37",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105654",
                    "waktu_lapor": "01/02/2023 15:54:53",
                    "waktu_response": "01/02/2023 16:01:57",
                    "waktu_recovery": "01/02/2023 16:13:49",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ihsan",
                    "alamat_pelapor": "Ps. Panjang",
                    "no_telp_pelapor": "6281285603204",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERKAIT PERMOHONAN PASANG BARU YANG MANA TELAH DILAKUKAN PEMBAYARAN PADA TANGGAL 17 JANUARI 2023 DENGAN NO REGISTRASI 1155012014305 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MOHON AGAR SEGERA DITINDAK LANJUTI UNTUK DILAKUKAN CETAK PERINTAH KERJA TERIMA KASIH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUBULUSSALAM"
                },
                {
                    "no_laporan": "K5423020105656",
                    "waktu_lapor": "01/02/2023 15:55:01",
                    "waktu_response": "01/02/2023 15:55:20",
                    "waktu_recovery": "01/02/2023 16:10:32",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "KK BSD BLK D1 NO 21 SEK 12-2 No.0 RT.0 RW.0 SERPONG",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105659",
                    "waktu_lapor": "01/02/2023 15:55:20",
                    "waktu_response": "01/02/2023 15:55:42",
                    "waktu_recovery": "01/02/2023 16:10:40",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "KP PINANG RT 02/02 PINANG No.0",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100660",
                    "waktu_lapor": "01/02/2023 15:55:31",
                    "waktu_response": "01/02/2023 16:12:03",
                    "waktu_recovery": "01/02/2023 16:43:43",
                    "durasi_response_time": 992,
                    "durasi_recovery_time": 1900,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAKIH",
                    "alamat_pelapor": "JL SWANTARA   NO.3  RT-9 / RW-5 KEL JATIASIH KEC JATIRAKSA KOTA BEKASI RUMAH WARNA ORANGE DPN RUMAH NO 120",
                    "no_telp_pelapor": "6281574666778",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100817, PELANGGAN INFOKAN TGL 01/02/2023 ADA 2 PETUGAS DATANG BONGKAR RAMPUNG APP BAHWA ADA KESALAHAN P2TL AN PETUGAS ALI DAN FEBRIAN (DIBERIKAN KARTU BIRU). KEMUDIAN ADA 2 PETUGAS DATANG LAGI BAHWA PELANGGAN HARUS MEMBAYAR DENDA DENGAN PENAWARAN CALO NOMINAL DENDA LEBIH KECIL.\\n\\nPELANGGAN MEMINTA UNTUK DIKONFRIMASI KARENA MERASA TIDAK MELAKUKAN P2TL DAN KEBENARAN PETUGAS TERSEBUT. KONDISI PTL DISAMBUNG LANGSUNG\\nPLG TLH DI ARAHKAN KE UNIT PLG MNGHBNG KMBLCC.32.SUPARMAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105662",
                    "waktu_lapor": "01/02/2023 15:55:46",
                    "waktu_response": "01/02/2023 16:00:54",
                    "waktu_recovery": "01/02/2023 16:09:09",
                    "durasi_response_time": 308,
                    "durasi_recovery_time": 495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NENGSIH",
                    "alamat_pelapor": "JL TREMBESI BLOK D3 NO 518 KEMAYORAN KEL PADEMANGAN TIMUR KEC PADEMANGAN JAKARTA UTARA  . SETEMPAT RUKO SOHO",
                    "no_telp_pelapor": "02154213854",
                    "keterangan_pelapor": "TGL 27/01/23  TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI VIA M-BANKING BCA. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105663",
                    "waktu_lapor": "01/02/2023 15:55:49",
                    "waktu_response": "01/02/2023 16:04:23",
                    "waktu_recovery": "01/02/2023 16:27:27",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 1384,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INES",
                    "alamat_pelapor": "JL WR SUPRATMAN KP SETU RT 02 RW 01 DS LUBANGBUAYA SETU KAB BEKASI  PROV JAWA BARAT ACUAN LOKASI DEKAT -",
                    "no_telp_pelapor": "02122292676",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN APP TERTERA GAGAL SISA 45.87 KWH   ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020105670",
                    "waktu_lapor": "01/02/2023 15:56:28",
                    "waktu_response": "02/02/2023 08:57:40",
                    "waktu_recovery": "02/02/2023 10:54:57",
                    "durasi_response_time": 61272,
                    "durasi_recovery_time": 7037,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DS BAHOMAKMUR BLOK E JL POROS BAHO MAKMUR KEL BAHO MAKMUR KEC BAHODOPI, KAB. MOROWALI SULAWESI TENGAH( DEKAT MESJID ATTAQWA ) RT - RW - NO - ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA K5423013101892 TGL 29/11/22 DILAKUKAN REALISASI PROSES PB (R1T / 1300 VA) DENGAN NO REG 3121112043607, SESUAI INFO PELANGGAN BELUM DIALIRI LISTRIK DAN YBS TELAH MEMILIKI SLO. HINGGA SAAT INI BELUM ADA TINDAK LANJUT ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105683",
                    "waktu_lapor": "01/02/2023 15:58:05",
                    "waktu_response": "01/02/2023 16:14:28",
                    "waktu_recovery": "01/02/2023 18:53:48",
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 9560,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRISNA ",
                    "alamat_pelapor": "JL H DJAIRI RT-4 / RW-2 KEL. RAWA BUAYA KEC. CENGKARENG JAKARTA BARAT  // DEKAT GUDANG AQUA",
                    "no_telp_pelapor": "02123588000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN KETERANGAN GAGAL, KONDISI PTL MENYALA SISA 1800 KWH, NO TOKEN 3316 8011 6497 5341 9441",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105701",
                    "waktu_lapor": "01/02/2023 15:59:51",
                    "waktu_response": "01/02/2023 16:04:15",
                    "waktu_recovery": "01/02/2023 16:11:15",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR GRIYA UTAMA SERPONG BLK B No.11 PD JAGUNG",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105702",
                    "waktu_lapor": "01/02/2023 15:59:55",
                    "waktu_response": "01/02/2023 16:40:31",
                    "waktu_recovery": "02/02/2023 00:04:28",
                    "durasi_response_time": 2436,
                    "durasi_recovery_time": 26637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "faradiah hayati",
                    "alamat_pelapor": "Jalan Sukolilo Sejahtera II No. 19",
                    "no_telp_pelapor": "6282330233046",
                    "keterangan_pelapor": "saya mau memasukkan token listrik yg sy beli tidak bisa…sepertinya bermasalah ditombol angka 5",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020105706",
                    "waktu_lapor": "01/02/2023 16:00:21",
                    "waktu_response": "01/02/2023 16:04:28",
                    "waktu_recovery": "01/02/2023 16:12:02",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 454,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A8 No.07",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105709",
                    "waktu_lapor": "01/02/2023 16:00:25",
                    "waktu_response": "01/02/2023 16:02:48",
                    "waktu_recovery": "01/02/2023 17:08:41",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 3953,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fahmi Adhi",
                    "alamat_pelapor": "JL CANDI SEWU No.3",
                    "no_telp_pelapor": "6281345482378",
                    "keterangan_pelapor": "Pengembalian Pemutusan Sementara",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020105712",
                    "waktu_lapor": "01/02/2023 16:00:38",
                    "waktu_response": "01/02/2023 16:04:38",
                    "waktu_recovery": "01/02/2023 16:12:22",
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 464,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/39",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105714",
                    "waktu_lapor": "01/02/2023 16:00:50",
                    "waktu_response": "01/02/2023 16:01:38",
                    "waktu_recovery": "01/02/2023 17:48:19",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 6401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DESSY ",
                    "alamat_pelapor": "JL. PEMUDA ASLI 4 NO.106 RT.04/01  KEL. RAWAMANGUN KEC. PULOGADUNG KOTA JAKTIM ",
                    "no_telp_pelapor": "081212900315",
                    "keterangan_pelapor": "TGL 23/01/2023 PROSES PB DENGAN NO AGENDA 541309912301170051 NAMUN HINGA SAAT IN BELU ADA REALISASI PENYAMBUNAGN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105716",
                    "waktu_lapor": "01/02/2023 16:00:52",
                    "waktu_response": "01/02/2023 16:05:10",
                    "waktu_recovery": "01/02/2023 16:31:29",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 1579,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Hidayat",
                    "alamat_pelapor": "KP KAONG No. RT.5 RW.3",
                    "no_telp_pelapor": "6285218285851",
                    "keterangan_pelapor": "kwh token tidak bisa beli pulsa info di blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020105718",
                    "waktu_lapor": "01/02/2023 16:00:57",
                    "waktu_response": "01/02/2023 16:04:56",
                    "waktu_recovery": "01/02/2023 16:12:48",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 472,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B5 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105725",
                    "waktu_lapor": "01/02/2023 16:01:15",
                    "waktu_response": "01/02/2023 18:32:38",
                    "waktu_recovery": "01/02/2023 18:37:48",
                    "durasi_response_time": 9083,
                    "durasi_recovery_time": 310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tia",
                    "alamat_pelapor": "Gang Karya Muda IV, No. 32 C",
                    "no_telp_pelapor": "6285359801792",
                    "keterangan_pelapor": "tagihan listrik bulan januari tercatat hanya kwh minimum, padahal ada pemakaian, mohon untuk dikoreksi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5423020105726",
                    "waktu_lapor": "01/02/2023 16:01:24",
                    "waktu_response": "01/02/2023 16:09:16",
                    "waktu_recovery": "01/02/2023 16:17:38",
                    "durasi_response_time": 472,
                    "durasi_recovery_time": 502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad yurni",
                    "alamat_pelapor": "jl jc rangkap RT.04",
                    "no_telp_pelapor": "6281254113800",
                    "keterangan_pelapor": "gak bisa beli pulsa no salah, beli ke luar kal-teng bisa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NANGA BULIK"
                },
                {
                    "no_laporan": "K5323020100673",
                    "waktu_lapor": "01/02/2023 16:01:24",
                    "waktu_response": "01/02/2023 16:38:29",
                    "waktu_recovery": "01/02/2023 16:41:59",
                    "durasi_response_time": 2225,
                    "durasi_recovery_time": 210,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURUL",
                    "alamat_pelapor": "DN PAO LOMBOK RT 4 KEL PAO LOMBOK KEC SURALAGA KAB LOMBOK TIMUR DEKAT MUSHOLLA",
                    "no_telp_pelapor": "087845264731",
                    "keterangan_pelapor": "LPB KET.GAGAL (SETELAH UPDATE VKRN 43) PTL MENYALA SISA KWH 30.57",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020105734",
                    "waktu_lapor": "01/02/2023 16:02:19",
                    "waktu_response": "01/02/2023 16:24:46",
                    "waktu_recovery": "01/02/2023 16:30:55",
                    "durasi_response_time": 1347,
                    "durasi_recovery_time": 369,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUMAIDI",
                    "alamat_pelapor": "otak bangket",
                    "no_telp_pelapor": "6285955198002",
                    "keterangan_pelapor": "token gagal tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020105740",
                    "waktu_lapor": "01/02/2023 16:02:56",
                    "waktu_response": "02/02/2023 08:57:24",
                    "waktu_recovery": "02/02/2023 10:54:46",
                    "durasi_response_time": 60868,
                    "durasi_recovery_time": 7042,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL GANG TORPEDO NO -DS BAHOMAKMUR , KEL BAHO MAKMUR, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH RT - RW - ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA K5523013000555 MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 18/1/22 PEMBAYARAN DENGAN KODE BOKING 8875540003912386, SAMPAI SAAT INI BELUM ADA REALISASI. TGL 16/03/2022 PETUGAS DATANG KE LOKASI BERMAKSUD MELAKUKAN REALISASI, NAMUN APP DIAMBIL KEMBALI KARENA ALAMAT SALAH.\\nSESUAI INFO, PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DAN YBS MENGINGINKAN SEGERA ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5123020101154",
                    "waktu_lapor": "01/02/2023 16:02:57",
                    "waktu_response": "01/02/2023 16:04:56",
                    "waktu_recovery": "01/02/2023 18:48:52",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 9836,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SALSA",
                    "alamat_pelapor": "JL PEMUDA ASLI NO. 62  RT.13 RW.3 KEL RAWA MANGUN KEC PULO GADUNG JAKTIM // BELAKANG UNIVERSITAS BOROBUDUR ",
                    "no_telp_pelapor": "08119882521",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN DI LOKASI SERING TERJADI GANGUAN VOLTAGE DROPE DAN PADAM MENGAKIBATKAN ALAT-ALAT ELEKTRONIK PELANGAN RUSAK -  MOHON BANTUAN KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105754",
                    "waktu_lapor": "01/02/2023 16:03:56",
                    "waktu_response": "01/02/2023 16:06:05",
                    "waktu_recovery": "01/02/2023 16:11:30",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NURDIN ",
                    "alamat_pelapor": "JL AL HIDAYAH   2 NO 96  RT 6/9 .KP CAKUNG   KEL JATI KRAMAT KEC JATI  ASIH BEKASI ( DEKAT APOTIK ROXI )  ",
                    "no_telp_pelapor": "081213388657",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE TOKEN VKRN 43 ( PTL  TIDAK  PADAM ) SISA =  48.69 KWH   ( NO TOKEN  58509107229083842440  ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5523020100668",
                    "waktu_lapor": "01/02/2023 16:04:28",
                    "waktu_response": "01/02/2023 16:05:36",
                    "waktu_recovery": "01/02/2023 18:20:34",
                    "durasi_response_time": 68,
                    "durasi_recovery_time": 8098,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ORAS",
                    "alamat_pelapor": "JL SUNTER JAYA 4 NO 25   RT-8 / RW-9 KEL SUNTER JAYA KEC TANJUNG PRIUK KOTA JAKUT \\nLOKASI: DEKAT YAYASAN ",
                    "no_telp_pelapor": "6285781250215",
                    "keterangan_pelapor": "1 APP TERTERA TERPUTUS. PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020105761",
                    "waktu_lapor": "01/02/2023 16:04:31",
                    "waktu_response": "01/02/2023 16:20:42",
                    "waktu_recovery": "01/02/2023 17:34:48",
                    "durasi_response_time": 971,
                    "durasi_recovery_time": 4446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FINA",
                    "alamat_pelapor": "JL GG BAKTI NO 45 RT 055/008  KEL PASIRAN KEC SINGKAWANG BARAT KOTA SINGKAWANG",
                    "no_telp_pelapor": "082253117588",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 763.89 KWH PTL TIDAK PADAM. PELANGGAN LAPOR KEMBALI MOHON DITINDAKLANJUT. UPDATE CC.54.BIMA_AU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020105764",
                    "waktu_lapor": "01/02/2023 16:04:43",
                    "waktu_response": "01/02/2023 16:08:32",
                    "waktu_recovery": "01/02/2023 16:17:18",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Mulyadi",
                    "alamat_pelapor": "DN TRUNTUM No. RT.0 RW.0",
                    "no_telp_pelapor": "6282166692003",
                    "keterangan_pelapor": "gagal memasukkan token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP EMPANG"
                },
                {
                    "no_laporan": "K5423020105766",
                    "waktu_lapor": "01/02/2023 16:05:10",
                    "waktu_response": "01/02/2023 16:17:46",
                    "waktu_recovery": "01/02/2023 16:50:08",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 1942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Sapta Wardana",
                    "alamat_pelapor": "JL IPIK GANDAMANAH CEULI BADAK No.0 RT.2 RW.5 TEGALMUNJU",
                    "no_telp_pelapor": "628117211075",
                    "keterangan_pelapor": "pengaduan ke 2 kali masalah tambah daya yg sampai saat ini belum di laksanakan sedangkan dari TMP PLN sdh terlewati dan kami ada kompensasi dari TMP yg sdh berjalan , hanya upgrade daya 6,6 ke 10,600 tapi susah sekali mendapat perhatian , dalam hal ini kami di rugikan dgn ada nya TMP, mohon pihak yg terkait dapat melaksanakan sebagaimana mesti , mesti nya PLN untung Provider untuk tp kurang nya koordinasi PLN pekerjaan terbengkalai , tks atas atas perhatiannya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020105768",
                    "waktu_lapor": "01/02/2023 16:05:34",
                    "waktu_response": "01/02/2023 16:09:25",
                    "waktu_recovery": "01/02/2023 16:11:19",
                    "durasi_response_time": 231,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andri setyo nugroho",
                    "alamat_pelapor": "Jl. Alam Tujuh No.41",
                    "no_telp_pelapor": "6281586830209",
                    "keterangan_pelapor": "memasukan token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105770",
                    "waktu_lapor": "01/02/2023 16:05:40",
                    "waktu_response": "01/02/2023 16:06:28",
                    "waktu_recovery": "01/02/2023 16:12:55",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A8 No.12",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105772",
                    "waktu_lapor": "01/02/2023 16:05:57",
                    "waktu_response": "01/02/2023 16:19:42",
                    "waktu_recovery": "01/02/2023 18:13:04",
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 6802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ruben",
                    "alamat_pelapor": "JL KEJAYAAN UTARA RW No.0",
                    "no_telp_pelapor": "6282193551565",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020105776",
                    "waktu_lapor": "01/02/2023 16:06:12",
                    "waktu_response": "01/02/2023 16:06:46",
                    "waktu_recovery": "01/02/2023 16:13:14",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/50",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105778",
                    "waktu_lapor": "01/02/2023 16:06:30",
                    "waktu_response": "01/02/2023 16:07:06",
                    "waktu_recovery": "01/02/2023 16:13:42",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PARAHIYANGAN I NO.18/20",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105782",
                    "waktu_lapor": "01/02/2023 16:06:50",
                    "waktu_response": "01/02/2023 16:07:15",
                    "waktu_recovery": "01/02/2023 16:14:30",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 435,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B14 SRP GARDEN 2 No.19 CISAUK",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105788",
                    "waktu_lapor": "01/02/2023 16:07:52",
                    "waktu_response": "01/02/2023 16:20:05",
                    "waktu_recovery": "01/02/2023 18:13:21",
                    "durasi_response_time": 733,
                    "durasi_recovery_time": 6796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR AINUN",
                    "alamat_pelapor": "PR BTN ASAL MULA BLOK B13 NO 1A RT - RW - KEL TAMANLANREA INDAH KEC TAMANLANREA KOTA MAKSSAR. ACUAN: DEKAT HANS KAFE. ",
                    "no_telp_pelapor": "085242618958",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN: 43. SISA 23,78 KWH. NO TOKEN ( 3805 5350 7158 4613 8039 ). NO METER 45018201033",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020105789",
                    "waktu_lapor": "01/02/2023 16:07:53",
                    "waktu_response": "01/02/2023 17:19:44",
                    "waktu_recovery": "01/02/2023 18:52:21",
                    "durasi_response_time": 4311,
                    "durasi_recovery_time": 5557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOHAMMAD RIDWAN",
                    "alamat_pelapor": "DN SUMBERCANTING No. RT.1 RW.2 TUGUSARI",
                    "no_telp_pelapor": "6285322389032",
                    "keterangan_pelapor": "lapor keluhan isi token Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020105794",
                    "waktu_lapor": "01/02/2023 16:08:30",
                    "waktu_response": "01/02/2023 16:47:32",
                    "waktu_recovery": "01/02/2023 17:32:43",
                    "durasi_response_time": 2342,
                    "durasi_recovery_time": 2711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zainur Rahman",
                    "alamat_pelapor": "JL PD BAMBU BL M/395 RT 12/8",
                    "no_telp_pelapor": "62818607188",
                    "keterangan_pelapor": "Gagal input pulsa PLN, sudah dicoba 3x gagal terus, ada tulisan GAGAL di meteran, mohon dibantu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105797",
                    "waktu_lapor": "01/02/2023 16:08:41",
                    "waktu_response": "01/02/2023 16:09:23",
                    "waktu_recovery": "01/02/2023 17:01:09",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 3106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERVIANTO",
                    "alamat_pelapor": "JL JATI 1 NO. 30 RT.2/10 KEL KEBON BAWANG KEC TANJUNG PRIUK JAKUT ",
                    "no_telp_pelapor": "081290779059",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI ,TGL  28/01/2023 DI LAKUAKN PERGANTIAN APP. INFO PELANGGAN TGL 28/01/2023 MELAKUKAN PEMBELIAN TOKEN RP.100.000,-( 5174 7034 0063 5347 3820 ) DAN RP.20.000,-(4588 5789 4389 5134 2853  )  MENGGUNAKAN ID METER  LAMA  (86004998828 ) BELUM DI INPUTKAN , PELANGGAN MENGINGKAN TOKEN TSB DI INPUTKAN PADA ID METER BARU (86231732941 ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5523020100676",
                    "waktu_lapor": "01/02/2023 16:10:16",
                    "waktu_response": "01/02/2023 16:14:32",
                    "waktu_recovery": "01/02/2023 20:43:56",
                    "durasi_response_time": 256,
                    "durasi_recovery_time": 16164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL RAYA JOGLO - - RT-5 / RW-3 KEL POS PENGUNDEN KEC KEBON JERUK JAKBAR DUNKINDONUT POS PENGUMBEN ",
                    "no_telp_pelapor": "0217210860",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT INFO PELANGGAN SUDAH BERLANGGANAN INVOICE NAMUN SAAT INI PELANGGAN BELUM MENDAPATKAN EMAIL SEJAK BULAN JANUARI 2023. PELANGGAN MINTA DIKIRIMKAN INVOICE KE EMAIL TERDAFTAR DI ID PEL 543400573498 DARI JANUARI 2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K1423020100430",
                    "waktu_lapor": "01/02/2023 16:10:22",
                    "waktu_response": "01/02/2023 16:11:20",
                    "waktu_recovery": "01/02/2023 19:34:26",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 12186,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUNARTA",
                    "alamat_pelapor": "JL RAYA CIATER   RT 5/9  NO  99 KEL CIATER KEC  SERPONG TANGSEL TOKO BANGUNAN SINAR JAYA ",
                    "no_telp_pelapor": "02175871122",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM  SISA 546.00 KWH. TERKAIT NO LPAOR K5423013105196. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105807",
                    "waktu_lapor": "01/02/2023 16:10:51",
                    "waktu_response": "01/02/2023 16:24:36",
                    "waktu_recovery": "01/02/2023 16:26:14",
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 98,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikhsan",
                    "alamat_pelapor": "jlan lasinrang",
                    "no_telp_pelapor": "6285213246459",
                    "keterangan_pelapor": "token tdk mau masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKKABATA"
                },
                {
                    "no_laporan": "K5423020105816",
                    "waktu_lapor": "01/02/2023 16:11:45",
                    "waktu_response": "01/02/2023 16:16:41",
                    "waktu_recovery": "01/02/2023 17:28:44",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 4323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVIA ",
                    "alamat_pelapor": "JL MANGGA V NO 20 A RT 04/03 KEL DURI KEPA KEC KEBON JERUK JAKBAR // DEKAT BCA MANGGA RY ",
                    "no_telp_pelapor": "081361208686",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5523020100678",
                    "waktu_lapor": "01/02/2023 16:11:52",
                    "waktu_response": "01/02/2023 16:14:53",
                    "waktu_recovery": "01/02/2023 17:00:31",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 2738,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MILAN",
                    "alamat_pelapor": "JL RADEN FATAH NO 29   RT-1 / RW-10 KEL SUDIMARA SELATAN KEC CILEDUK KOTA TANGERANG LOKASI; MASUK GANG DISEBELAH HOLAND BAKERY",
                    "no_telp_pelapor": "081222359909",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 36.74. NO TOKEN : 13064278893520661582\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020105825",
                    "waktu_lapor": "01/02/2023 16:12:30",
                    "waktu_response": "01/02/2023 16:18:18",
                    "waktu_recovery": "01/02/2023 17:48:41",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 5423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zulkarnain",
                    "alamat_pelapor": "JL JL TAMAN KEPITING NO 7 RT 1/10",
                    "no_telp_pelapor": "6281295768423",
                    "keterangan_pelapor": "pindah atau geser kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105828",
                    "waktu_lapor": "01/02/2023 16:12:45",
                    "waktu_response": "01/02/2023 16:13:05",
                    "waktu_recovery": "01/02/2023 16:14:22",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "PR CLUSTER MALIBU JL. GAYTON No.38 PAGEDANGAN",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105829",
                    "waktu_lapor": "01/02/2023 16:12:49",
                    "waktu_response": "01/02/2023 16:18:03",
                    "waktu_recovery": "01/02/2023 17:47:55",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 5392,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZIZAH FATIN",
                    "alamat_pelapor": "JL. PEMUDA ASLI 4 NO.106, RAWAMANGUN, PULOGADUNG, KOTA ADM. JAKARTA TIMUR, DKI JAKARTA",
                    "no_telp_pelapor": "081292284514",
                    "keterangan_pelapor": "TGL 17/01/23 PROSES PB (R1T/900 VA) DENGAN NO AGENDA 541309912301170051 DAN KODE BOOKING 7774140000000285. TGL 23/01/23 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105832",
                    "waktu_lapor": "01/02/2023 16:13:07",
                    "waktu_response": "01/02/2023 16:13:24",
                    "waktu_recovery": "01/02/2023 16:14:13",
                    "durasi_response_time": 17,
                    "durasi_recovery_time": 49,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/51",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105834",
                    "waktu_lapor": "01/02/2023 16:13:14",
                    "waktu_response": "01/02/2023 16:15:12",
                    "waktu_recovery": "01/02/2023 16:21:56",
                    "durasi_response_time": 118,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saipul rasyid",
                    "alamat_pelapor": "DS IDA MANGGALA No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281352105584",
                    "keterangan_pelapor": "warung sembako, R1MT mau rubah ke B1, Apa saja syaratnya, dan berapa biaya nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KANDANGAN"
                },
                {
                    "no_laporan": "K5423020105836",
                    "waktu_lapor": "01/02/2023 16:13:26",
                    "waktu_response": "01/02/2023 16:13:56",
                    "waktu_recovery": "01/02/2023 16:14:37",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 41,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "KP CIBUNAR RT04/01 PR.PANJANG",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105837",
                    "waktu_lapor": "01/02/2023 16:13:36",
                    "waktu_response": "01/02/2023 16:15:53",
                    "waktu_recovery": "01/02/2023 17:50:09",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 5656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mamik indrawati",
                    "alamat_pelapor": "Jalan mayjen di panjaitan No.15",
                    "no_telp_pelapor": "6285232068359",
                    "keterangan_pelapor": "Hari ini apa memang dilakukan pergantian meter litrik? kenapa tidak ada pemberitahuan dulu padahal baru seminggu isi pulsa 100.000 dan tiba-tiba diganti meternya dan tidak diganti pulsanya... kan sayang baru isi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020105838",
                    "waktu_lapor": "01/02/2023 16:13:41",
                    "waktu_response": "02/02/2023 08:52:41",
                    "waktu_recovery": "02/02/2023 09:38:06",
                    "durasi_response_time": 59940,
                    "durasi_recovery_time": 2725,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sainal Abidin",
                    "alamat_pelapor": "DS LABOTA DUSUN TABO No.0 0",
                    "no_telp_pelapor": "6282296967741",
                    "keterangan_pelapor": "input token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105839",
                    "waktu_lapor": "01/02/2023 16:13:44",
                    "waktu_response": "01/02/2023 16:14:05",
                    "waktu_recovery": "01/02/2023 16:14:52",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.10 CISAUK",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105845",
                    "waktu_lapor": "01/02/2023 16:14:23",
                    "waktu_response": "01/02/2023 16:57:27",
                    "waktu_recovery": "01/02/2023 17:07:41",
                    "durasi_response_time": 2584,
                    "durasi_recovery_time": 614,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rezki Anggian Putra",
                    "alamat_pelapor": "JL MERDEKA SIADABUAN",
                    "no_telp_pelapor": "6285805224321",
                    "keterangan_pelapor": "Rumah tidak pernah ada orang, dan pemakaian listrik hanya lampu Led 5watt 4titik yg menyala. tagihan saya sampai Rp600.000 perbulannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020105848",
                    "waktu_lapor": "01/02/2023 16:14:52",
                    "waktu_response": "01/02/2023 16:15:33",
                    "waktu_recovery": "01/02/2023 16:34:22",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 1129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adang Rodiana",
                    "alamat_pelapor": "KP NANGGEWER No.0 RT.1 RW.1 BJG SARI",
                    "no_telp_pelapor": "6285811518939",
                    "keterangan_pelapor": "gk masuk puls token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020105851",
                    "waktu_lapor": "01/02/2023 16:15:02",
                    "waktu_response": "01/02/2023 17:09:47",
                    "waktu_recovery": "01/02/2023 17:21:59",
                    "durasi_response_time": 3285,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aulya Sri Nur Prattiwi",
                    "alamat_pelapor": "DN SOKA WETAN No.0 RT.3 RW.15 MERDIKOREJ",
                    "no_telp_pelapor": "628886880233",
                    "keterangan_pelapor": "minta pin clear tamper untuk isi pulsa status kwh priksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020105854",
                    "waktu_lapor": "01/02/2023 16:15:15",
                    "waktu_response": "01/02/2023 16:17:16",
                    "waktu_recovery": "01/02/2023 21:55:45",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 20309,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "KK SERPONG CITY PARADISE BL G8 6 - RT02/ RW04 KEL. BABAKAN SETU TANG-SEL //DEKAT MALL PARADISE WALK ",
                    "no_telp_pelapor": "08122704331",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP KWH METER DIKARENAKAN RENOVASI RUMAH  MELALUI PLN 123. PEMOHON MENGAKU SEBAGAI PEMILIK PELANGGAN  MELAPOR PERIHAL TSB KEMBALI CC.54.ANRI/16:14 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105855",
                    "waktu_lapor": "01/02/2023 16:15:20",
                    "waktu_response": "01/02/2023 16:24:34",
                    "waktu_recovery": "01/02/2023 16:26:44",
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE",
                    "alamat_pelapor": "DN DESA PAMENGGER RT.02/01 KEC. JATIBARANG , PAMENGGER, JATIBARANG, KAB. BREBES, JAWA TENGAH",
                    "no_telp_pelapor": "085742034757",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 06/01/23 PROSES PB (R1MT/ 900 VA) PEMBAYARAN NO REG 5225812149452. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Email",
                    "nama_ulp": "ULP JATIBARANG (DISJATENG)"
                },
                {
                    "no_laporan": "K5323020100689",
                    "waktu_lapor": "01/02/2023 16:15:39",
                    "waktu_response": "01/02/2023 16:33:27",
                    "waktu_recovery": "01/02/2023 17:10:54",
                    "durasi_response_time": 1068,
                    "durasi_recovery_time": 2247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUNARSIH",
                    "alamat_pelapor": "KK.VILLA MUTIARA CIKARANG BLOK H 18 NO.15 RT/RW 30/10 DS.CIANTRA KEC.CIKARANG SLTN KAB.BEKASI/DKT SDIT ISLAM TAQWA",
                    "no_telp_pelapor": "6285840065344",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERGESERAN KWH METER KARENA SUDAH SELESAI RENOVASI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105865",
                    "waktu_lapor": "01/02/2023 16:16:45",
                    "waktu_response": "01/02/2023 16:19:59",
                    "waktu_recovery": "01/02/2023 17:05:21",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 2722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitriyati",
                    "alamat_pelapor": "JL TARUNA PARAJA BHAKTI No.0 RT.1 RW.0 SUNGAI SIP",
                    "no_telp_pelapor": "6281374678109",
                    "keterangan_pelapor": "pak minta tlong ulun,,,mau minta kode meter listrik sya untuk reset tulisan periksa d meter sya sejak pagi td.tolong d kirim d no wa ulun 081374678109.ulun bisa memasukkan dgn sendiri itu kode reset meternya.tks",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020105867",
                    "waktu_lapor": "01/02/2023 16:16:51",
                    "waktu_response": "01/02/2023 16:54:37",
                    "waktu_recovery": "01/02/2023 18:17:58",
                    "durasi_response_time": 2266,
                    "durasi_recovery_time": 5001,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh Syahrial Setiawan",
                    "alamat_pelapor": "patampanua",
                    "no_telp_pelapor": "6282343831907",
                    "keterangan_pelapor": "daun kepala hinggap di atas kabel TM",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5323020100690",
                    "waktu_lapor": "01/02/2023 16:17:27",
                    "waktu_response": "01/02/2023 17:50:51",
                    "waktu_recovery": "01/02/2023 19:12:45",
                    "durasi_response_time": 5604,
                    "durasi_recovery_time": 4914,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUMADI",
                    "alamat_pelapor": "JL RAYA KRANDEGAN DN PAHING  RT-4 RW-2 NO 27 KEL KRANDEGAN KULON KEC JATITUJUH KAB MAJALENGKA  ",
                    "no_telp_pelapor": "085213500649",
                    "keterangan_pelapor": "TGL 31 JAN 2023 DILAKUKAN PENGGANTIAN OLEH PETUGAS PLN KARENA SEBELUMNYA ADA GANGGUAN \\\"PERIKSA\\\". SESUAI INFORMASI PELANGGAN SISA KWH BELUM DIKONVERSIKAN DI APP BARU. PLGN KURANG TAHU SISANYAK BERAPA. MOHON TINDAK LANJUT.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JATIWANGI"
                },
                {
                    "no_laporan": "K5423020105876",
                    "waktu_lapor": "01/02/2023 16:17:37",
                    "waktu_response": "01/02/2023 16:18:46",
                    "waktu_recovery": "01/02/2023 16:26:46",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fadia Agustina",
                    "alamat_pelapor": "DS MUARA PARLAMPUNGAN KEC. BATAN",
                    "no_telp_pelapor": "6282262082804",
                    "keterangan_pelapor": "lampu kami kontak kontak pak",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020105879",
                    "waktu_lapor": "01/02/2023 16:17:54",
                    "waktu_response": "01/02/2023 16:53:16",
                    "waktu_recovery": "01/02/2023 17:29:52",
                    "durasi_response_time": 2122,
                    "durasi_recovery_time": 2196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Beny setya nugraha",
                    "alamat_pelapor": "Kp. Sudimampir pojok rt:02/13",
                    "no_telp_pelapor": "6281572533472",
                    "keterangan_pelapor": "isi ulang token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020105881",
                    "waktu_lapor": "01/02/2023 16:18:22",
                    "waktu_response": "01/02/2023 16:24:37",
                    "waktu_recovery": "01/02/2023 16:43:48",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 1151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Kaniawati",
                    "alamat_pelapor": "JL PASIRKALIKI No.22 RT.001 RW.19 SDG SERANG",
                    "no_telp_pelapor": "6281220658823",
                    "keterangan_pelapor": "Kwh meteran nya tidak bertambah, akhir bulan desember 80000 akhir bulan januari juga masih tetap 80000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020105887",
                    "waktu_lapor": "01/02/2023 16:18:45",
                    "waktu_response": "01/02/2023 16:19:28",
                    "waktu_recovery": "01/02/2023 16:41:58",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 1350,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/52",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105891",
                    "waktu_lapor": "01/02/2023 16:19:02",
                    "waktu_response": "01/02/2023 16:19:52",
                    "waktu_recovery": "01/02/2023 16:43:32",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 1420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "KK BSD BLOK V SEK 12-5 No.16 SERPONG",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105895",
                    "waktu_lapor": "01/02/2023 16:19:19",
                    "waktu_response": "01/02/2023 16:19:40",
                    "waktu_recovery": "01/02/2023 16:42:47",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 1387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "JL JL RAYA PLP CURUG RT3/2 SKB",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105901",
                    "waktu_lapor": "01/02/2023 16:19:39",
                    "waktu_response": "01/02/2023 16:20:24",
                    "waktu_recovery": "01/02/2023 16:44:12",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 1428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B6 SRP GARDEN 2 No.03 CISAUK",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105912",
                    "waktu_lapor": "01/02/2023 16:21:01",
                    "waktu_response": "01/02/2023 16:46:57",
                    "waktu_recovery": "01/02/2023 17:42:53",
                    "durasi_response_time": 1556,
                    "durasi_recovery_time": 3356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Emy Rubiyanti",
                    "alamat_pelapor": "JL BINTARA 17 PD NURMAYA II No.6 RT.10 RW.13 BINTARA JA",
                    "no_telp_pelapor": "6281285680772",
                    "keterangan_pelapor": "meteran rumah saya gak bisa diinput nmr token yang sudah dibeli, padahal dayanya sudah mau habis.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105918",
                    "waktu_lapor": "01/02/2023 16:21:21",
                    "waktu_response": "01/02/2023 19:17:34",
                    "waktu_recovery": "01/02/2023 19:27:58",
                    "durasi_response_time": 10573,
                    "durasi_recovery_time": 624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riondarici",
                    "alamat_pelapor": "JL TERUBUK RT.3/3 TKR BRT",
                    "no_telp_pelapor": "628127620423",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5423020105928",
                    "waktu_lapor": "01/02/2023 16:23:08",
                    "waktu_response": "01/02/2023 18:54:11",
                    "waktu_recovery": "01/02/2023 19:51:40",
                    "durasi_response_time": 9063,
                    "durasi_recovery_time": 3449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung",
                    "alamat_pelapor": "JL RAWI No.0",
                    "no_telp_pelapor": "6285205999740",
                    "keterangan_pelapor": "TOKO MARHABAN ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALIANDA"
                },
                {
                    "no_laporan": "K5423020105933",
                    "waktu_lapor": "01/02/2023 16:23:27",
                    "waktu_response": "01/02/2023 16:24:06",
                    "waktu_recovery": "01/02/2023 16:42:53",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 1127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "KK CLUSTER AZALEA BLK AZ-3 NO.29 No. GD SERPONG",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105943",
                    "waktu_lapor": "01/02/2023 16:23:50",
                    "waktu_response": "01/02/2023 16:24:14",
                    "waktu_recovery": "01/02/2023 16:43:14",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 1140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A11 No.15 BSD",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105948",
                    "waktu_lapor": "01/02/2023 16:24:12",
                    "waktu_response": "01/02/2023 16:24:31",
                    "waktu_recovery": "01/02/2023 16:43:08",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 1117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "PR CLUSTER ANANTA RESIDENCES BLOK B7 No.33 PINANG",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105950",
                    "waktu_lapor": "01/02/2023 16:24:15",
                    "waktu_response": "01/02/2023 16:26:03",
                    "waktu_recovery": "01/02/2023 21:48:48",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 19365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZKI/ rizki_wulingbintaro",
                    "alamat_pelapor": "PURI BINTARO PB 7 NO 20 RT001 RW009 KEL.SAWAH BARU KEC.CIPUTAT TANGGERANG SELATAN ",
                    "no_telp_pelapor": "081211163123",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY R3/7.700VA, PEMOHON MEMILIKI MOBIL LISTRIK WULING AIE EV LONG RANGE.",
                    "media": "Instagram",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105954",
                    "waktu_lapor": "01/02/2023 16:24:43",
                    "waktu_response": "01/02/2023 16:27:36",
                    "waktu_recovery": "01/02/2023 16:42:28",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105955",
                    "waktu_lapor": "01/02/2023 16:24:51",
                    "waktu_response": "01/02/2023 16:27:32",
                    "waktu_recovery": "01/02/2023 16:30:49",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hairul Imam Azhari",
                    "alamat_pelapor": "DN TIBU PANTUNG SERENGAT No. RT.0 RW.0",
                    "no_telp_pelapor": "6287865246456",
                    "keterangan_pelapor": "tidak bisa isi token listrik,\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020105963",
                    "waktu_lapor": "01/02/2023 16:25:37",
                    "waktu_response": "01/02/2023 16:56:59",
                    "waktu_recovery": "01/02/2023 16:59:32",
                    "durasi_response_time": 1882,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIO ",
                    "alamat_pelapor": "GG TURANG LORONG MANGGA 2 RUMAH KE 3 DUSUN 3 BANGUN SARI BARU DESA BANGUN SARI BARU TANJUNG MORAWA DELI SERDANG SUMATRA UTARA",
                    "no_telp_pelapor": "083149067069",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEBRUARI 2023 TELAH DILUNASI MELALUI BANK MANDIRI PTL MINTA DISAMBUNG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020105971",
                    "waktu_lapor": "01/02/2023 16:26:35",
                    "waktu_response": "01/02/2023 16:56:39",
                    "waktu_recovery": "01/02/2023 16:59:27",
                    "durasi_response_time": 1804,
                    "durasi_recovery_time": 168,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAZLI",
                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
                    "no_telp_pelapor": "6285277051374",
                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020105972",
                    "waktu_lapor": "01/02/2023 16:26:44",
                    "waktu_response": "02/02/2023 08:56:57",
                    "waktu_recovery": "02/02/2023 10:54:37",
                    "durasi_response_time": 59413,
                    "durasi_recovery_time": 7060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDAS",
                    "alamat_pelapor": "MAKARTI JAYA DUSUN V DESA MAKARTI JAYA, KEC. BAHODOPI, KAB. MOROWALI, PROPINSI SULAWESI TENGAH",
                    "no_telp_pelapor": "08124135295",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI  PELANGGAN SUDAH MENGAJUKAN PS LAYANAN KHUSUS / MULTIGUNA UNTUK BTS TOWER PROVIDER INDOSAT DI PLN ULP BUNGKU DAYA 10.600 VA SEJAK TGL 27 DESEMBER 2022 SELAMA 30 HARI NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. PELANGGAN MENGINGINKAN DIIFORMASIKAN NO REG PEMBAYARAN DGN SEGERA.// PELANGGAN LAPOR KEMBALI, SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAKLANJUT DARI PETUGAS, MOHON DILAKUKAN PENANGANAN SESUAI KETENTUAN. CC.54.WISNU_Y.SM TGL 01/02/2023 PKL 23:13 WIB.",
                    "media": "Email",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5223020101325",
                    "waktu_lapor": "01/02/2023 16:27:27",
                    "waktu_response": "01/02/2023 16:29:19",
                    "waktu_recovery": "01/02/2023 16:36:54",
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UNSUR",
                    "alamat_pelapor": "JL PEJATEN RAYA GG SAIRAN II NO 105A RT-13 / RW-2 KEL JATI PADANG KEC PASAR MINGGU KOTA JAKARTA SELATAN//DEKAT SD SMP STRADA",
                    "no_telp_pelapor": "6287883625287",
                    "keterangan_pelapor": "TIDAK BISA MEMBELI TOKEN PTL NORMAL. SISA 107.44. PADA DATA P2APST TERDAPAT PERUBAHAN NOMOR METER DARI 14046294618 MENJADI 45105535327 NAMUN SESUAI INFORMASI PELANGGAN BELUM ADA PERGANTIAN METER",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105981",
                    "waktu_lapor": "01/02/2023 16:27:54",
                    "waktu_response": "01/02/2023 16:38:03",
                    "waktu_recovery": "01/02/2023 16:41:51",
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Resi Oky Yandra",
                    "alamat_pelapor": "DS LIWATAN PUCAT RT. RW. BEBIDAS",
                    "no_telp_pelapor": "6282139257802",
                    "keterangan_pelapor": "memasukkan token muncul kata reject padahal sesuai dengan token yg dibeli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5323020100696",
                    "waktu_lapor": "01/02/2023 16:28:40",
                    "waktu_response": "01/02/2023 16:31:16",
                    "waktu_recovery": "01/02/2023 16:54:12",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 1376,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ARI",
                    "alamat_pelapor": "JALAN AKSES PABRIK PERGUDANGAN KK. PURI DELTA ANGSAN BLOK AI NO. 6 (DEPAN BLOK AH) KEL. KASEMEN KEC. KASEMEN KOTA SERANG - BANTEN",
                    "no_telp_pelapor": "6283812365589",
                    "keterangan_pelapor": "2 TIANG LISTRIK MIRING KE ARAH RUMAH WARGA, TERJADI SUDAH 1 BULAN, DIKHWATIRKAN MENIMPA RUMAH WARGA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020105988",
                    "waktu_lapor": "01/02/2023 16:28:42",
                    "waktu_response": "01/02/2023 17:02:40",
                    "waktu_recovery": "01/02/2023 18:13:32",
                    "durasi_response_time": 2038,
                    "durasi_recovery_time": 4252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad arif",
                    "alamat_pelapor": "JL IR SUTAMI DKT SD BULUROKENG No.39 RT.0 RW.0 BULUROKENG",
                    "no_telp_pelapor": "6281242472147",
                    "keterangan_pelapor": "Token gagal terinput/tdk tertera periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020105993",
                    "waktu_lapor": "01/02/2023 16:29:09",
                    "waktu_response": "01/02/2023 16:45:48",
                    "waktu_recovery": "01/02/2023 19:02:03",
                    "durasi_response_time": 999,
                    "durasi_recovery_time": 8175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariella varendra",
                    "alamat_pelapor": "DS SUMBER MAKMUR No. RT.11 RW.4",
                    "no_telp_pelapor": "6281377606810",
                    "keterangan_pelapor": "Tambah daya sudah diproses, tp blm dikirim token. Gagal masuk pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGGALA"
                },
                {
                    "no_laporan": "K5423020106006",
                    "waktu_lapor": "01/02/2023 16:30:26",
                    "waktu_response": "01/02/2023 16:39:20",
                    "waktu_recovery": "01/02/2023 17:27:53",
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 2913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus kardiyanto",
                    "alamat_pelapor": "Blok D12 - no 10",
                    "no_telp_pelapor": "6281902755262",
                    "keterangan_pelapor": "kabel PLN kurang panjang, kondisi rumah mau direnovasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOSAMBI"
                },
                {
                    "no_laporan": "K5423020106013",
                    "waktu_lapor": "01/02/2023 16:30:46",
                    "waktu_response": "01/02/2023 16:31:04",
                    "waktu_recovery": "01/02/2023 16:42:36",
                    "durasi_response_time": 18,
                    "durasi_recovery_time": 692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "KK VILLA BINTANG MAS BLK C No.11 KADEMANGAN",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106014",
                    "waktu_lapor": "01/02/2023 16:31:07",
                    "waktu_response": "01/02/2023 16:31:29",
                    "waktu_recovery": "01/02/2023 16:42:21",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 652,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.09 CISAUK",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106015",
                    "waktu_lapor": "01/02/2023 16:31:20",
                    "waktu_response": "01/02/2023 16:38:13",
                    "waktu_recovery": "01/02/2023 17:15:44",
                    "durasi_response_time": 413,
                    "durasi_recovery_time": 2251,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi yudha",
                    "alamat_pelapor": "JL LETJEN B UTOYO KENTEN",
                    "no_telp_pelapor": "6282175667972",
                    "keterangan_pelapor": "migrasi kWh token blm d pasang, mhn  d tindak lanjuti untuk d pasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106016",
                    "waktu_lapor": "01/02/2023 16:31:26",
                    "waktu_response": "01/02/2023 16:31:53",
                    "waktu_recovery": "01/02/2023 16:43:22",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "JL KANO 19 No.2 KELAPA DUA",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106018",
                    "waktu_lapor": "01/02/2023 16:31:49",
                    "waktu_response": "01/02/2023 16:34:16",
                    "waktu_recovery": "01/02/2023 16:42:14",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "PR CLUSTER CALLYSTA RESIDENCE BLOK D No.09 RT.0 RW.0 PAKU JAYA",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106022",
                    "waktu_lapor": "01/02/2023 16:32:44",
                    "waktu_response": "01/02/2023 16:38:47",
                    "waktu_recovery": "01/02/2023 17:06:02",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 1635,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlina soangare",
                    "alamat_pelapor": "DK KEL.MANGGA DUA No.0 RT.3 RW.1 TERNATE",
                    "no_telp_pelapor": "6281327838938",
                    "keterangan_pelapor": "pengisian pulsa lampu tidak bisa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106026",
                    "waktu_lapor": "01/02/2023 16:33:54",
                    "waktu_response": "01/02/2023 20:47:45",
                    "waktu_recovery": "01/02/2023 20:50:30",
                    "durasi_response_time": 15231,
                    "durasi_recovery_time": 165,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoan siska s",
                    "alamat_pelapor": "jalan putri bungsu no 65 kota tanjungbalai komplek rumah potong belakang pajak stasiun (depan pasar besar pagar warna hijau)",
                    "no_telp_pelapor": "6282367115752",
                    "keterangan_pelapor": "pembayaran saya melonjak sangat sangat bengkak 2 x lipat... padahal pemaikaian saya bahkan lebih hemat dari bulan2 yang lalu... tolong di cek detail bapak/ibu... ¿¿¿ terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5423020106027",
                    "waktu_lapor": "01/02/2023 16:34:09",
                    "waktu_response": "01/02/2023 16:39:25",
                    "waktu_recovery": "01/02/2023 18:37:52",
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 7107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106032",
                    "waktu_lapor": "01/02/2023 16:34:33",
                    "waktu_response": "01/02/2023 16:46:43",
                    "waktu_recovery": "01/02/2023 17:32:54",
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 2771,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ACEP SAEPUDIN",
                    "alamat_pelapor": "KP SUMUR No. RT.4 RW.10",
                    "no_telp_pelapor": "6281319596437",
                    "keterangan_pelapor": "beli token tapi gak bisa dimasukin ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5523020100699",
                    "waktu_lapor": "01/02/2023 16:34:44",
                    "waktu_response": "01/02/2023 16:48:19",
                    "waktu_recovery": "01/02/2023 17:10:17",
                    "durasi_response_time": 815,
                    "durasi_recovery_time": 1318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASTRO ",
                    "alamat_pelapor": "PR VILLA LESTARI BLOK C6 NO 10 JL GG MENTAWAI KEL JAYASAMPURANA KEC SERANG BARU KAB BEKASI. LOKASI DKT PERTASHOP ",
                    "no_telp_pelapor": "6285781406532",
                    "keterangan_pelapor": "LEBIH TAGIH . STAND AKHIR REK FEBRUARI 2022 = 6500 BELUM DILUNASI, STAND APP TGL 02/01/2023  = 5812.2 . PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106050",
                    "waktu_lapor": "01/02/2023 16:36:06",
                    "waktu_response": "01/02/2023 21:24:29",
                    "waktu_recovery": "01/02/2023 21:46:03",
                    "durasi_response_time": 17303,
                    "durasi_recovery_time": 1294,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WULAN",
                    "alamat_pelapor": "MARELAN, PASAR 1 TENGAH GG DAMAI, KEL.TANAH ENAM RATUS, KEC.MEDAN MARELAN . SUMUT",
                    "no_telp_pelapor": "08974841279",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, SESUAI INFO PELANGGAN TELAH MENGAJUKAN DAN MENYERAHKAN PERSYARATAN PROSES UBAH TARIF MENJADI SUBSDI (R1M /900 VA - R1/900 VA) DENGAN NIK 1271086609960004 KE PLN TERKAIT NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT",
                    "media": "Email",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5323020100704",
                    "waktu_lapor": "01/02/2023 16:35:59",
                    "waktu_response": "01/02/2023 16:38:29",
                    "waktu_recovery": "01/02/2023 17:21:04",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 2555,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "JL RAYA SEPANDE  RT-11 / RW-3 NO. -DS KAUMAN SEPANDE KEC CANDI  KAB SIDOARJO   // DISEBELAH WARUNG PB PURNAMA CAK ARDI ",
                    "no_telp_pelapor": "087877444300",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 26.76 KWH NO METER 86021214316. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. DENGAN NO 1744 2391 1246 0382 4767",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020106052",
                    "waktu_lapor": "01/02/2023 16:36:06",
                    "waktu_response": "01/02/2023 16:54:04",
                    "waktu_recovery": "01/02/2023 17:20:29",
                    "durasi_response_time": 1078,
                    "durasi_recovery_time": 1585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Christina Andriani",
                    "alamat_pelapor": "PR DEPAG BLOK G No.05 RT.2 RW.7 CIPOCOK JA",
                    "no_telp_pelapor": "6281350061209",
                    "keterangan_pelapor": "pemadaman listrik yang ke 2 dari jam 16.10",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5523020100701",
                    "waktu_lapor": "01/02/2023 16:36:30",
                    "waktu_response": "01/02/2023 16:42:52",
                    "waktu_recovery": "01/02/2023 18:22:52",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 6000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TJONG UNAIDI",
                    "alamat_pelapor": "JL. PR KEPA DURI MAS BL RR/21 RT1/4 KEL KEPADURI KEC KEBON JERUK JAKBAR / SEBELAH TANAH KOSONG",
                    "no_telp_pelapor": "081808626016",
                    "keterangan_pelapor": "TGL 01/02/23. PELANGGAN MELAPORKAN APP (APP METER RUSAK) DENGAN NO PENGADUAN:-. DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : 1326,92 KWH, NO.METER LAMA : 14433908002, NO.METER BARU : 14436349436",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106055",
                    "waktu_lapor": "01/02/2023 16:36:33",
                    "waktu_response": "01/02/2023 16:45:47",
                    "waktu_recovery": "01/02/2023 16:51:38",
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 351,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIYANI",
                    "alamat_pelapor": "JL AMPERA SEI AMBAWANG NO 13 RT 01/02 KEL AMPERA RAYA KEC SEI AMBAWANG KAB KUBU RAYA ACUAN : DEKAT POLSEK ",
                    "no_telp_pelapor": "081347686467",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23  PROSES PD (R1T/450 VA - R1T/1.300 VA) DENGAN NO REG 2110115019317, YBS MENGINGINKAN AGAR PETUGAS DAPAT MENGHUBUNGI PELANGGAN DI NO HP 081347686467 A/N IBU MARIYANI DAN MENGINGINKAN AGAR DAPAT DI REALISASIKAN SEGERA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020106061",
                    "waktu_lapor": "01/02/2023 16:36:58",
                    "waktu_response": "01/02/2023 16:37:22",
                    "waktu_recovery": "01/02/2023 16:43:01",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 339,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "KK CLUSTER AZALEA BLK AZ-3 NO.35 No. GD SERPONG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106064",
                    "waktu_lapor": "01/02/2023 16:37:14",
                    "waktu_response": "01/02/2023 16:37:33",
                    "waktu_recovery": "01/02/2023 16:42:07",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "PR CLUSTER AMARILLO VILLAGE BELDON GARDU I No.71 RT.0 RW.0 GD SERPONG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106067",
                    "waktu_lapor": "01/02/2023 16:37:31",
                    "waktu_response": "01/02/2023 17:04:55",
                    "waktu_recovery": "01/02/2023 18:45:57",
                    "durasi_response_time": 1644,
                    "durasi_recovery_time": 6062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINDRI",
                    "alamat_pelapor": "DN CINYOSOG     RT-2 / RW-1",
                    "no_telp_pelapor": "0214226185",
                    "keterangan_pelapor": "MOHON BANTUAN PENGIRIMAN INVOICE BULAN SEPTEMBER 22 SAMPAI JANUARI 23 DAN AGAR DIKIRIMKAN KE ALAMAT EMAIL GRIAARTGLASS@GMAIL.COM PELANGGAN TIDAK DAPAT DOWNLOAD INVOICE MELALUI PLN MOBILE KETERANGAN SAAT INGIN DOWNLOAD PERBAHARUI DATA DIRI MASIH DALAM PROSES PERUBAHAN NIK DAN NPWP ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020106072",
                    "waktu_lapor": "01/02/2023 16:37:33",
                    "waktu_response": "01/02/2023 16:41:39",
                    "waktu_recovery": "01/02/2023 16:44:21",
                    "durasi_response_time": 246,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "PR CLUSTER ANANTA RESIDENCES BLOK B9 No.47 PINANG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106075",
                    "waktu_lapor": "01/02/2023 16:37:50",
                    "waktu_response": "01/02/2023 16:41:51",
                    "waktu_recovery": "01/02/2023 16:44:29",
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B14 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106079",
                    "waktu_lapor": "01/02/2023 16:38:16",
                    "waktu_response": "01/02/2023 16:38:44",
                    "waktu_recovery": "01/02/2023 16:39:56",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I Made Boika Dwi Negara",
                    "alamat_pelapor": "JL DSN.TROWULAN RT06 RW02 No.",
                    "no_telp_pelapor": "6281805566441",
                    "keterangan_pelapor": "pasang baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOJOAGUNG"
                },
                {
                    "no_laporan": "K5423020106081",
                    "waktu_lapor": "01/02/2023 16:38:28",
                    "waktu_response": "01/02/2023 16:41:16",
                    "waktu_recovery": "01/02/2023 16:52:26",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Taufiqul Lubab",
                    "alamat_pelapor": "JL NGGONDANG No.0 RT.2 RW.3 NYATNYONO",
                    "no_telp_pelapor": "6281225604200",
                    "keterangan_pelapor": "Mohon di bantu pemindahan tarikaan SR ,,karena kabel posisi di atas lahan tersebut.\\nyang rencana lahan tersebut ingin d jadikan bangunan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020106085",
                    "waktu_lapor": "01/02/2023 16:39:02",
                    "waktu_response": "01/02/2023 16:48:07",
                    "waktu_recovery": "01/02/2023 16:54:49",
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "musrifah",
                    "alamat_pelapor": "DN GUA BARAT No.0 RT.0 RW.0 PANGEREMAN",
                    "no_telp_pelapor": "6287853799628",
                    "keterangan_pelapor": "mohon bantuannya pak diisi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5523020100706",
                    "waktu_lapor": "01/02/2023 16:40:45",
                    "waktu_response": "01/02/2023 18:16:46",
                    "waktu_recovery": "01/02/2023 21:44:34",
                    "durasi_response_time": 5761,
                    "durasi_recovery_time": 12468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SULIS ",
                    "alamat_pelapor": "JL PENYAKSAKAN  DN PENYAKSAKAN NO 35 RT 1 RW 2 KEL BANGKALAN  KEC KLAPIS KAB BANGKALAN  ",
                    "no_telp_pelapor": "087701734930",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN TERTERA  KWH METER TERBANG SSISA KWH 208 ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K3223020100337",
                    "waktu_lapor": "01/02/2023 16:41:02",
                    "waktu_response": "01/02/2023 17:02:59",
                    "waktu_recovery": "01/02/2023 18:13:43",
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 4244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRSAN",
                    "alamat_pelapor": "JL PAO2 DP ASRI 3 RT 1 RW 1 KEL - KEC - KAB MAROS. DEKAT MASJID",
                    "no_telp_pelapor": "85373248715",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 PTL NYALA SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106094",
                    "waktu_lapor": "01/02/2023 16:41:16",
                    "waktu_response": "01/02/2023 16:57:11",
                    "waktu_recovery": "01/02/2023 17:03:15",
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 364,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahim",
                    "alamat_pelapor": "DS PARIT 02 P. BURUNG No.0 RT.0 RW.0 P.BURUNG",
                    "no_telp_pelapor": "6281210445896",
                    "keterangan_pelapor": "mengisi token gagal terus, padahal udah masukan no token dengan benar. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMBILAHAN"
                },
                {
                    "no_laporan": "K5423020106096",
                    "waktu_lapor": "01/02/2023 16:41:27",
                    "waktu_response": "01/02/2023 18:37:27",
                    "waktu_recovery": "02/02/2023 00:18:51",
                    "durasi_response_time": 6960,
                    "durasi_recovery_time": 20484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BIDARIAN ",
                    "alamat_pelapor": "JL SWADAYA TJ API API  RT-22 KAB PANGKALAIN BALAI ACUAN : KOMPLEK GRIYA SINAR INTAN",
                    "no_telp_pelapor": "08127137962",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN VKRN 43 ( PTL TIDAK PADAM ) TERSISA 56,90 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020106101",
                    "waktu_lapor": "01/02/2023 16:42:19",
                    "waktu_response": "01/02/2023 16:57:23",
                    "waktu_recovery": "01/02/2023 17:19:45",
                    "durasi_response_time": 904,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu indrasari",
                    "alamat_pelapor": "dusun kalianyar desa sidodadi lawang",
                    "no_telp_pelapor": "6282330170122",
                    "keterangan_pelapor": "sudah 2 bln terakhir tagihan listrik membengkak semenjak kena petir.sempat ada petugas ke rmh ngecek tp sampai skg gak datang lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K1423020100460",
                    "waktu_lapor": "01/02/2023 16:42:53",
                    "waktu_response": "01/02/2023 18:37:18",
                    "waktu_recovery": "02/02/2023 00:18:47",
                    "durasi_response_time": 6865,
                    "durasi_recovery_time": 20489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZKI",
                    "alamat_pelapor": "JL. SOLOK KEMASN KK GB MUSI INDAH BLOK D NO 15 KEL TANAH MAS INDAH KEC TALANG KELAPA KAB BANYUASIN",
                    "no_telp_pelapor": "082176208192",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020106107",
                    "waktu_lapor": "01/02/2023 16:43:04",
                    "waktu_response": "01/02/2023 16:51:01",
                    "waktu_recovery": "01/02/2023 16:52:15",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko",
                    "alamat_pelapor": "JL GREMET RT 52/5 RT.0 RW.0",
                    "no_telp_pelapor": "6281393114731",
                    "keterangan_pelapor": "Kenapa tagihan Bulan Januari ini lebih besar dari pada tagihan bulan Desember.. sementara pemakaian Bulan Januari lebih sedikit dari pada bulan Desember..tagihan Bulan Desember sebesar Rp.4.688.084 sementara bulan Januari sebesar Rp.6.311.278",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020106110",
                    "waktu_lapor": "01/02/2023 16:43:27",
                    "waktu_response": "01/02/2023 16:50:41",
                    "waktu_recovery": "01/02/2023 20:08:21",
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 11860,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FIKA",
                    "alamat_pelapor": "JL TIDUNG 10 STAPAK 5 NO 41, MAPPALA, RAPPOCINI, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "085394646304",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL  07/12/22 PROSES PB DENGAN NO REG 3211112059804. TGL 08/12/22 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020106137",
                    "waktu_lapor": "01/02/2023 16:46:09",
                    "waktu_response": "01/02/2023 16:55:31",
                    "waktu_recovery": "01/02/2023 17:42:34",
                    "durasi_response_time": 562,
                    "durasi_recovery_time": 2823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRON",
                    "alamat_pelapor": "JL HARAPAN CLUSTER GRAND PINANG HILL BLOK C NO 7 RT-5 / RW-3 KEL SUDIMARA PINANG KEC PINANG KOTA TANGERANG, BANTEN ACUAN PASAR BENGKOK",
                    "no_telp_pelapor": "081377000354",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101243",
                    "waktu_lapor": "01/02/2023 16:46:51",
                    "waktu_response": "01/02/2023 16:50:07",
                    "waktu_recovery": "01/02/2023 19:19:19",
                    "durasi_response_time": 196,
                    "durasi_recovery_time": 8952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020101070, TANGGAL 27/01/2023  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA MOBUIL BANKING BCA PTL MINTA DISAMBUNG KEMBALI, PELANGGAN SUDAH DIHUBUNGI OLEH PETUGAS NAMUN PELANGGAN TIDAK BERKENAN UNTUK DIMIGRASI KE PRABAYAR TOKEN, PELANGGAN JUGA MERAGUKAN ADANYA PENGGUNAAN LISTRIK YANG BERLEBIH SEDANGKAN PELANGGAN HANYA MENGGUNAKAN LAMPU DAN RUMAH KOSONG, UL (CC.51.AGRE)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106146",
                    "waktu_lapor": "01/02/2023 16:47:44",
                    "waktu_response": "01/02/2023 17:34:55",
                    "waktu_recovery": "01/02/2023 18:13:41",
                    "durasi_response_time": 2831,
                    "durasi_recovery_time": 2326,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "solihati",
                    "alamat_pelapor": "KP PABUARAN PONCOL No.0 RT.001 RW.11 KD.WARINGN",
                    "no_telp_pelapor": "6281316963774",
                    "keterangan_pelapor": "tidak bisa mengisi token pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020106148",
                    "waktu_lapor": "01/02/2023 16:47:56",
                    "waktu_response": "01/02/2023 16:54:25",
                    "waktu_recovery": "01/02/2023 17:10:46",
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 981,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dika Anggara",
                    "alamat_pelapor": "DS TETEINEA JAYA No.0 RT.0 RW.0 TINANGGEA",
                    "no_telp_pelapor": "6285242459412",
                    "keterangan_pelapor": "Pengamanan KWH untuk bangun rumah baru",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KONAWE SELATAN"
                },
                {
                    "no_laporan": "K5423020106155",
                    "waktu_lapor": "01/02/2023 16:49:14",
                    "waktu_response": "01/02/2023 19:29:44",
                    "waktu_recovery": "01/02/2023 19:32:41",
                    "durasi_response_time": 9630,
                    "durasi_recovery_time": 177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M BASRI",
                    "alamat_pelapor": "DESA LANTEK TIMUR KP. PERRENGAN GALIS BANGKALAN MADURA",
                    "no_telp_pelapor": "083819448488",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM AD) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 10.88 KWH . PTL (TIDAK PADAM). ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020106166",
                    "waktu_lapor": "01/02/2023 16:50:55",
                    "waktu_response": "01/02/2023 17:27:21",
                    "waktu_recovery": "01/02/2023 17:55:37",
                    "durasi_response_time": 2186,
                    "durasi_recovery_time": 1696,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Manin S",
                    "alamat_pelapor": "KP GEMPOL No.0 RT.8 RW.4 SUKADAMI",
                    "no_telp_pelapor": "6281284133955",
                    "keterangan_pelapor": "ngga bisa beli pulsa token listrik sudah padam .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106167",
                    "waktu_lapor": "01/02/2023 16:51:07",
                    "waktu_response": "01/02/2023 16:55:50",
                    "waktu_recovery": "01/02/2023 19:00:21",
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 7471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagianpengaduan@jakarta.go.id",
                    "alamat_pelapor": "AEON MALL JGC - JL. JKT GARDEN CITY BOULEVARD NO.1, RT.8/RW.6, CAKUNG TIM., KEC. CAKUNG, KOTA JAKARTA TIMUR, DAERAH KHUSUS IBUKOTA JAKARTA 13910",
                    "no_telp_pelapor": "0",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, INFO PELANGGAN BERULANG KALI TERKENDALA CAS MOBIL LISTRIK DI SPBKLU AREA TSB NAMUN GAGAL. PELANGGAN INGIN AGAR DILAKUKAN PENAMBAHAN 4 MESIN CHARGING. MOHON DAPAT DILAKUKAN PENANGANAN SESUAI KETENTUAN. #BAGIANPENGADUAN-LAPOR.GO.ID",
                    "media": "Email",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106169",
                    "waktu_lapor": "01/02/2023 16:51:08",
                    "waktu_response": "01/02/2023 18:02:26",
                    "waktu_recovery": "01/02/2023 18:20:45",
                    "durasi_response_time": 4278,
                    "durasi_recovery_time": 1099,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIMA BAHAR",
                    "alamat_pelapor": "JL PD KASTURI  NO.- RT.001/11  KEL.BATU MERAH KEC. SIRIMAU KAB. MALUKU ",
                    "no_telp_pelapor": "085240194894",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JANUARI DAN BK TELAH DI LUNASI MOHON PTL DI SAMBUNG ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5423020106170",
                    "waktu_lapor": "01/02/2023 16:51:05",
                    "waktu_response": "01/02/2023 16:53:44",
                    "waktu_recovery": "01/02/2023 17:02:52",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rere wicitra",
                    "alamat_pelapor": "DN SUMBER AWAN DS TUYOMARTO No.0 RT.12 RW.3 SINGOSARI",
                    "no_telp_pelapor": "6281357580999",
                    "keterangan_pelapor": "kode token tidak bisa di input, gagal terus. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020106171",
                    "waktu_lapor": "01/02/2023 16:51:09",
                    "waktu_response": "01/02/2023 17:02:41",
                    "waktu_recovery": "01/02/2023 17:56:16",
                    "durasi_response_time": 692,
                    "durasi_recovery_time": 3215,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kamila Nurhasanah",
                    "alamat_pelapor": "KP GIRIASIH No.0 RT.002 RW.01 CIBAYAWAK",
                    "no_telp_pelapor": "6285722033034",
                    "keterangan_pelapor": "kWh periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K5423020106174",
                    "waktu_lapor": "01/02/2023 16:51:24",
                    "waktu_response": "01/02/2023 18:37:08",
                    "waktu_recovery": "02/02/2023 00:18:42",
                    "durasi_response_time": 6344,
                    "durasi_recovery_time": 20494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Apol Jarsih",
                    "alamat_pelapor": "KOMP GRIYA ASRI TPK BLOK J4 NO 10",
                    "no_telp_pelapor": "628993045366",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020106189",
                    "waktu_lapor": "01/02/2023 16:53:52",
                    "waktu_response": "01/02/2023 16:57:24",
                    "waktu_recovery": "01/02/2023 17:17:03",
                    "durasi_response_time": 212,
                    "durasi_recovery_time": 1179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Listanto",
                    "alamat_pelapor": "RT 3 RW 8",
                    "no_telp_pelapor": "6285731520800",
                    "keterangan_pelapor": "pindah golongan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020106192",
                    "waktu_lapor": "01/02/2023 16:54:18",
                    "waktu_response": "02/02/2023 08:56:40",
                    "waktu_recovery": "02/02/2023 09:37:56",
                    "durasi_response_time": 57742,
                    "durasi_recovery_time": 2476,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HANIF",
                    "alamat_pelapor": "JL- DESA BAHOMAKMUR BLOK B1, RT-/RW- KEL BAHO MAKMUR, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH // ",
                    "no_telp_pelapor": "082259462242",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 14/04/22 PEMBAYARAN PROSES PB 4 UNIT ( R1MT/900 VA ) DENGAN NO REG 3121112043719, 3121112043720, 3121112043721 DAN 3121112043722. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN DAN PEMASANGAN APP.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5323020100723",
                    "waktu_lapor": "01/02/2023 16:54:54",
                    "waktu_response": "01/02/2023 17:00:06",
                    "waktu_recovery": "01/02/2023 17:02:17",
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK YANTO",
                    "alamat_pelapor": "JL NYENGSERED NO 11 i RT 2/2 KEL PELINDUNG HEWAN KEC ASTANA ANYAR KOTA BANDUNG  /SAMPING SALON RIZKI ",
                    "no_telp_pelapor": "085100748696",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO IDPEL 535515545788 MENGAJUKAN PERGESERAN KABEL SR DIKARENAKAN RENOVASI BANGUNAN , MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020106200",
                    "waktu_lapor": "01/02/2023 16:54:57",
                    "waktu_response": "01/02/2023 17:04:26",
                    "waktu_recovery": "01/02/2023 18:20:46",
                    "durasi_response_time": 569,
                    "durasi_recovery_time": 4580,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cory Cika",
                    "alamat_pelapor": "Taman Cilegon Indah RT 07 RW 05 cluster Catalonia blok G8 no 12 ",
                    "no_telp_pelapor": "628111119698",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020106203",
                    "waktu_lapor": "01/02/2023 16:55:03",
                    "waktu_response": "01/02/2023 17:00:23",
                    "waktu_recovery": "01/02/2023 17:03:54",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTIYONO ",
                    "alamat_pelapor": "KAV POLRI JL - BL A 19 101 KEL JELAMBAR KEC GROGOL PETAMBURAN KOTA JAKARTA BARAT // ACUAN: SETEMPAT MATERIAL GUNUNG MADU ",
                    "no_telp_pelapor": "082122503337",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) NO. METER 01103369615. DENGAN NO. TOKEN 2715 7897 1974 8571 5184 DAN\\n2368 2764 3881 7682 2483",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106204",
                    "waktu_lapor": "01/02/2023 16:55:35",
                    "waktu_response": "01/02/2023 18:18:54",
                    "waktu_recovery": "01/02/2023 18:30:09",
                    "durasi_response_time": 4999,
                    "durasi_recovery_time": 675,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syafar Uddin",
                    "alamat_pelapor": "JL NAROGONG SAKTI VIII F42 No.15 RT.6 RW.13 PENGASINAN",
                    "no_telp_pelapor": "6285319195558",
                    "keterangan_pelapor": "tidak bisa isi token dengan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106208",
                    "waktu_lapor": "01/02/2023 16:56:03",
                    "waktu_response": "01/02/2023 16:58:58",
                    "waktu_recovery": "01/02/2023 17:09:24",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 626,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "CLUSTER SIENA BLOK B NO 6 JL. REMBANG RT. 06/ RW. 05 KEL. JATIRASA KEC. JATIASIH KOTA BEKASI JAWA BARAT. ",
                    "no_telp_pelapor": "081314151678",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 86007744815 MEMBELI TOKEN DI APL SETEMPAT SEBESAR RP. 1.000.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106210",
                    "waktu_lapor": "01/02/2023 16:56:23",
                    "waktu_response": "01/02/2023 17:12:42",
                    "waktu_recovery": "01/02/2023 17:33:02",
                    "durasi_response_time": 979,
                    "durasi_recovery_time": 1220,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "raydianda",
                    "alamat_pelapor": "DS PAYA BAKUNG BLOK 2 No.0",
                    "no_telp_pelapor": "6285283807943",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020106214",
                    "waktu_lapor": "01/02/2023 16:56:38",
                    "waktu_response": "01/02/2023 17:24:37",
                    "waktu_recovery": "01/02/2023 19:22:07",
                    "durasi_response_time": 1679,
                    "durasi_recovery_time": 7050,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUAN",
                    "alamat_pelapor": "JL KOMP BUMI ASRI G/11 No.0",
                    "no_telp_pelapor": "6283160718881",
                    "keterangan_pelapor": "kwh macet minta ganti baru ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K1623020100004",
                    "waktu_lapor": "01/02/2023 16:56:51",
                    "waktu_response": "01/02/2023 17:07:20",
                    "waktu_recovery": "01/02/2023 17:09:58",
                    "durasi_response_time": 629,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EPI KAMARTAMI",
                    "alamat_pelapor": "JL RAYA KELAPA",
                    "no_telp_pelapor": "085267586993",
                    "keterangan_pelapor": "PERMOHONAN GESER APP METER MAU RENOVASI RUMAH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K5423020106218",
                    "waktu_lapor": "01/02/2023 16:56:56",
                    "waktu_response": "01/02/2023 16:59:08",
                    "waktu_recovery": "01/02/2023 18:14:05",
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 4497,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdurrahman",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR No.23 RT.9 RW.9 JT MAKMUR",
                    "no_telp_pelapor": "6282111492462",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106219",
                    "waktu_lapor": "01/02/2023 16:57:17",
                    "waktu_response": "01/02/2023 17:03:57",
                    "waktu_recovery": "01/02/2023 19:19:06",
                    "durasi_response_time": 400,
                    "durasi_recovery_time": 8109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wandom sas",
                    "alamat_pelapor": "KP JUBLEGAN No.0 RT.003 RW.15 PANGALENGA",
                    "no_telp_pelapor": "6282117524164",
                    "keterangan_pelapor": "posisi MCB kWh off...tapi masih ada setrum cukup besar..mohon bantuan petugas.trimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5523020100724",
                    "waktu_lapor": "01/02/2023 16:58:38",
                    "waktu_response": "01/02/2023 17:02:11",
                    "waktu_recovery": "01/02/2023 17:22:10",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 1199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD",
                    "alamat_pelapor": " JL JABIR NO 123 C RT 4 RW 7 KEL RAGUNAN KEC PASAR MINGGU JAKARTA SELATAN",
                    "no_telp_pelapor": "6285779264127",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = ± 80.---\\nNO TOKEN :-----",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106234",
                    "waktu_lapor": "01/02/2023 16:58:46",
                    "waktu_response": "01/02/2023 17:42:03",
                    "waktu_recovery": "01/02/2023 17:59:38",
                    "durasi_response_time": 2597,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edih",
                    "alamat_pelapor": "KP KOLEKSI RT 02/07 CURUG No. CURUG WETA",
                    "no_telp_pelapor": "6281398883004",
                    "keterangan_pelapor": "kWh meter gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106240",
                    "waktu_lapor": "01/02/2023 16:59:22",
                    "waktu_response": "01/02/2023 17:35:09",
                    "waktu_recovery": "01/02/2023 19:52:13",
                    "durasi_response_time": 2147,
                    "durasi_recovery_time": 8224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NYOMAN ",
                    "alamat_pelapor": "PERUM TAMAN PAGELARAN JL. ARWANA I BLOK AA-1 NO.3 RT.5/1, KEL PADASUKA, KEC CIOMAS, KAB. BOGOR, JAWA BARAT. ",
                    "no_telp_pelapor": "085218051175",
                    "keterangan_pelapor": "TGL 19/12/22 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA 538319912212188819 DAN NO REG 5383112168175. TGL 20/12/22 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020106246",
                    "waktu_lapor": "01/02/2023 16:59:51",
                    "waktu_response": "01/02/2023 17:04:25",
                    "waktu_recovery": "01/02/2023 17:08:32",
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sirrul hayati",
                    "alamat_pelapor": "DN BERIRI JARAK SELATAN-BERI No. RT.0 RW.0",
                    "no_telp_pelapor": "6283833129269",
                    "keterangan_pelapor": "tidak dapat memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020106250",
                    "waktu_lapor": "01/02/2023 17:00:13",
                    "waktu_response": "01/02/2023 17:05:09",
                    "waktu_recovery": "01/02/2023 17:53:52",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 2923,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM HANAFI ",
                    "alamat_pelapor": "JL.SMK PELITA GAMA RT 01 RW - NIPAH-NIPAH, PENAJAM, KAB. PENAJAM PASER UTARA, KALIMANTAN TIMUR  ACUAN LOKASI SEBELUM SMK PELITA GAMA DAN SAMPING RUMAH RT 01",
                    "no_telp_pelapor": "082157018779",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 24/01/23 PEMBAYARAN PROSES PB DAYA R1MT/900  DENGAN NO REG  2322012042219. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PETUNG"
                },
                {
                    "no_laporan": "K1223020100338",
                    "waktu_lapor": "01/02/2023 17:01:03",
                    "waktu_response": "01/02/2023 17:56:09",
                    "waktu_recovery": "01/02/2023 18:00:20",
                    "durasi_response_time": 3306,
                    "durasi_recovery_time": 251,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIHOTANG ",
                    "alamat_pelapor": "DN DUSUN NANGGUMBA,PURBA BERSATU , PURBA BERSATU, PAKKAT, KAB. HUMBANG HASUNDUTAN, SUMATERA UTARA",
                    "no_telp_pelapor": "085359377700",
                    "keterangan_pelapor": "MOHON INFORMASI DANPENJELASAN PROSES PB I2/164000. METERAN SUDAH DIPASANG NAMUN BELUM DIALIRI LISTRIK DIKARENAKAN KABEL SR BELUM TERSEDIA MOHON DIPASANG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DOLOK SANGGUL"
                },
                {
                    "no_laporan": "K5423020106258",
                    "waktu_lapor": "01/02/2023 17:01:38",
                    "waktu_response": "01/02/2023 17:14:38",
                    "waktu_recovery": "01/02/2023 18:23:56",
                    "durasi_response_time": 780,
                    "durasi_recovery_time": 4158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILSON",
                    "alamat_pelapor": "ALAMAT LOKASI : PR RUKAN CORDOBA JL GREEN LIKE CITY BOLOUVARD BLOK F NO 10 KEL PETIR KEC CIPONDOH KOTA TENGERANG BANTEN 15147",
                    "no_telp_pelapor": "08128988000",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD (B2 / 16500 VA-B2/33.000 VA). PEMOHON MENGAKU SEBAGAI PEMILIK DIPERSIL TSB. PLN 123 BELUM BISA PROSES. PADA DATA AP2T TERTERA Gagal, IDPEL 546301818992 belum diproses Pengembalian Sisa kWh atas Agenda Permohonan : 546309922212211331. Silakan proses Pengembalian kWh Sisa terlebih dahulu.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106259",
                    "waktu_lapor": "01/02/2023 17:01:40",
                    "waktu_response": "01/02/2023 17:03:55",
                    "waktu_recovery": "01/02/2023 17:08:16",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Isti Malasari",
                    "alamat_pelapor": "DN GN. MALANG No. RT.0 TIRTANADI,",
                    "no_telp_pelapor": "6281935103515",
                    "keterangan_pelapor": "tidak bisa masuk token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020106262",
                    "waktu_lapor": "01/02/2023 17:02:20",
                    "waktu_response": "01/02/2023 17:27:36",
                    "waktu_recovery": "01/02/2023 18:36:08",
                    "durasi_response_time": 1516,
                    "durasi_recovery_time": 4112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ani maryani",
                    "alamat_pelapor": "KK MUTIARA BKS JY D16 No.12 RT.000 RW.00 CIBARUSAH",
                    "no_telp_pelapor": "6282110927260",
                    "keterangan_pelapor": "kami menggunakan listrik yg 450kwh, kok udah 5 bln bayarannya gede terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106264",
                    "waktu_lapor": "01/02/2023 17:02:41",
                    "waktu_response": "01/02/2023 17:50:30",
                    "waktu_recovery": "01/02/2023 20:59:33",
                    "durasi_response_time": 2869,
                    "durasi_recovery_time": 11343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRUDIN ",
                    "alamat_pelapor": "JL KP GEMBONG MASJID DS GEMBONG RT-03/ RW-01 KEC BALARAJA KAB TANGERANG ACUAN LAPANGAN MERAH ",
                    "no_telp_pelapor": "088294361694",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 52.82 KWH  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020106276",
                    "waktu_lapor": "01/02/2023 17:04:03",
                    "waktu_response": "01/02/2023 18:50:53",
                    "waktu_recovery": "01/02/2023 19:05:57",
                    "durasi_response_time": 6410,
                    "durasi_recovery_time": 904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk / ibu PLN,  saya mintak info untuk permohonan pindah KWH meter no register 55100330240878 yg sdh di bayarkan per Tgl 26 - 01 - 2023 namun smpk sekarang blm ad tindak lanjut dr PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020106277",
                    "waktu_lapor": "01/02/2023 17:04:07",
                    "waktu_response": "01/02/2023 17:38:23",
                    "waktu_recovery": "01/02/2023 18:49:03",
                    "durasi_response_time": 2056,
                    "durasi_recovery_time": 4240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmadkusen",
                    "alamat_pelapor": "KP SETU No. RT.1 RW.1 BINTARA",
                    "no_telp_pelapor": "6289664015464",
                    "keterangan_pelapor": "pengisian token listrik gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106285",
                    "waktu_lapor": "01/02/2023 17:05:14",
                    "waktu_response": "01/02/2023 17:53:10",
                    "waktu_recovery": "01/02/2023 18:41:01",
                    "durasi_response_time": 2876,
                    "durasi_recovery_time": 2871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "reni rosmawati",
                    "alamat_pelapor": "KP SARTEMBONG No.0 RT.003 RW.06 JELEKONG",
                    "no_telp_pelapor": "6285797204651",
                    "keterangan_pelapor": "tombol meteran token eror. jika tekan tombol 2,yang terbaca angka 1. jika tekan tombol 0 terbaca hapus/backspace .sehingga pengisian pulsa token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5423020106301",
                    "waktu_lapor": "01/02/2023 17:06:53",
                    "waktu_response": "01/02/2023 17:43:43",
                    "waktu_recovery": "01/02/2023 20:17:47",
                    "durasi_response_time": 2210,
                    "durasi_recovery_time": 9244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "denny setiawan",
                    "alamat_pelapor": "JL JL SATRIA TANGERANG",
                    "no_telp_pelapor": "6281511244472",
                    "keterangan_pelapor": "led temper di kwh meter menyala orange apakah tidak berbahaya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106302",
                    "waktu_lapor": "01/02/2023 17:07:02",
                    "waktu_response": "01/02/2023 17:19:37",
                    "waktu_recovery": "01/02/2023 17:44:22",
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 1485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. Riski A. Karim",
                    "alamat_pelapor": "KP JAMBULA No.0 RT.6 RW.3 TERNATE",
                    "no_telp_pelapor": "6282195644413",
                    "keterangan_pelapor": "tidak bisa isi pulsa listrik, selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106305",
                    "waktu_lapor": "01/02/2023 17:07:08",
                    "waktu_response": "01/02/2023 17:13:50",
                    "waktu_recovery": "01/02/2023 19:27:07",
                    "durasi_response_time": 402,
                    "durasi_recovery_time": 7997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mulia",
                    "alamat_pelapor": "Jalan Handil lima",
                    "no_telp_pelapor": "6285654040702",
                    "keterangan_pelapor": "Token listrik sudah terpakai tapi belum masuk di kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K5423020106319",
                    "waktu_lapor": "01/02/2023 17:08:26",
                    "waktu_response": "01/02/2023 17:14:03",
                    "waktu_recovery": "01/02/2023 17:16:14",
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SELVI",
                    "alamat_pelapor": "JL- GG CEMPAKA 1 KP KARANGGAN RT 4/2 NO- KEL KARANGGAN KEC GUNUNG PUTRI KAB BOGOR JABAR. BELAKANG MASJID AL-MUTTAQIN 2",
                    "no_telp_pelapor": "082122738895",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). SISA 439.77 KWH. NO METER 56801385339. NO TOKEN 4350 3592 2852 4531 3380",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5323020100735",
                    "waktu_lapor": "01/02/2023 17:08:47",
                    "waktu_response": "01/02/2023 17:37:18",
                    "waktu_recovery": "01/02/2023 19:07:43",
                    "durasi_response_time": 1711,
                    "durasi_recovery_time": 5425,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP I MADE SUDIARTA",
                    "alamat_pelapor": "JL. PURA WATES BABAKAN CANGGU NO., CANGGU, KUTA UTARA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "087887766688",
                    "keterangan_pelapor": "PELANGGAN MENANYAKAN PROSES PD NO REGIS 5511055070689  BELUM ADA KONFIRMASI PETUGAS SUDAH DI SAMPAIKAN TERKAIT ESTIMASI NAMUN PELANGGAN MENUNGGU KONFIRMASI DARI PETUGAS ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K3223020100358",
                    "waktu_lapor": "01/02/2023 17:09:16",
                    "waktu_response": "01/02/2023 17:14:26",
                    "waktu_recovery": "02/02/2023 07:34:43",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 51617,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGI",
                    "alamat_pelapor": "JL DG TATA HARTACO PR HARTACO INDAH BLOK 4B NO 17 KEL. PARANGTAMBUNG, KEC. TAMALATE. KOTA MAKASSAR. ACUAN : SAMPING LAUNDRY",
                    "no_telp_pelapor": "81245113680",
                    "keterangan_pelapor": "TGL 12 JAN'23 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN G3223011200780. PELANGGAN MENERIMA BA DGN KET.MCB RUSAK DAN DITEDEL. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020106328",
                    "waktu_lapor": "01/02/2023 17:09:32",
                    "waktu_response": "01/02/2023 17:42:15",
                    "waktu_recovery": "01/02/2023 19:47:41",
                    "durasi_response_time": 1963,
                    "durasi_recovery_time": 7526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NATASHA",
                    "alamat_pelapor": "RUKO PROMINENCE BLOK 38G NO.53, RT.003/RW.006, PANUNGGANGAN TIM., KEC. PINANG, KOTA TANGERANG, BANTEN 15143",
                    "no_telp_pelapor": "0895700923768",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 19/01/2023 PENANGANAN TOKEN TERPAKAI GANGGUAN G9923011975357. SESUAI INFO PELANGGAN TELAH DILAKUKAN PENANGANAN OLEH PETUGAS DAN DIJANJIKAN NO. TOKEN AKAN DILAKUKAN PERGANTIAN DALAM WAKTU 2 MINGGU NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DENGAN PEMBELIAN TOKEN TGL. 18/01/2023 SEBESAR RP. 200.000,- DENGAN NOMOR TOKEN 4404 9152 2219 9039 8952  MOHON DAPAT DIKONVERSI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106329",
                    "waktu_lapor": "01/02/2023 17:09:45",
                    "waktu_response": "01/02/2023 17:14:15",
                    "waktu_recovery": "01/02/2023 17:41:29",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 1634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zakia amelia",
                    "alamat_pelapor": "DN BULABUH No. BANCELOK J",
                    "no_telp_pelapor": "6283853065688",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106330",
                    "waktu_lapor": "01/02/2023 17:10:21",
                    "waktu_response": "01/02/2023 17:26:59",
                    "waktu_recovery": "01/02/2023 20:39:02",
                    "durasi_response_time": 998,
                    "durasi_recovery_time": 11523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL RAYA GEDONG PANJANG No.0 RT.2 RW.10 PEKOJAN",
                    "no_telp_pelapor": "6281314838556",
                    "keterangan_pelapor": "Token Gagal Reload",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106345",
                    "waktu_lapor": "01/02/2023 17:11:53",
                    "waktu_response": "01/02/2023 17:14:32",
                    "waktu_recovery": "01/02/2023 17:17:28",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIVANNI SEVENTINA MANALU",
                    "alamat_pelapor": "KP SENGON PAN MAS No.0 RT.003 RW.09 DEPOK 1",
                    "no_telp_pelapor": "6285782224326",
                    "keterangan_pelapor": "kWh Token Menunjukan Periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020106350",
                    "waktu_lapor": "01/02/2023 17:12:40",
                    "waktu_response": "01/02/2023 17:51:41",
                    "waktu_recovery": "01/02/2023 21:02:14",
                    "durasi_response_time": 2341,
                    "durasi_recovery_time": 11433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amel sitompul",
                    "alamat_pelapor": "btn kembang elok",
                    "no_telp_pelapor": "6281314562600",
                    "keterangan_pelapor": "beli token gagal tapi saldo udah bayar sebesar Rp 101500",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020106356",
                    "waktu_lapor": "01/02/2023 17:13:28",
                    "waktu_response": "01/02/2023 17:16:07",
                    "waktu_recovery": "01/02/2023 22:45:16",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 19749,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NAINI",
                    "alamat_pelapor": "JL PACUAN KUDA RAYA BLOK F NO 3 PR PASADENIA RESIDENCE PULOMAS  KEL KAYU PUTIH KEC PULOGADUNG JAKTIM ",
                    "no_telp_pelapor": "081253597459",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43  SISA 19.53 KWH (  NO TOKEN 3297 1147 1475 7610 5422 ) . LAPOR KEMBALI JAM 18.28 CC.54.JUAN_P",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020106357",
                    "waktu_lapor": "01/02/2023 17:13:21",
                    "waktu_response": "01/02/2023 17:45:21",
                    "waktu_recovery": "01/02/2023 19:36:48",
                    "durasi_response_time": 1920,
                    "durasi_recovery_time": 6687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "cepi",
                    "alamat_pelapor": "JL TEUKU UMAR",
                    "no_telp_pelapor": "6281991365747",
                    "keterangan_pelapor": "kwh bunyi meletup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNGPINANG KOTA"
                },
                {
                    "no_laporan": "K5423020106359",
                    "waktu_lapor": "01/02/2023 17:13:33",
                    "waktu_response": "01/02/2023 18:09:20",
                    "waktu_recovery": "01/02/2023 19:10:04",
                    "durasi_response_time": 3347,
                    "durasi_recovery_time": 3644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL PATI ISMAN LR BAKTI RT-11 / RW 02 NO 1081 KEL SEBERANG ULU 1 KEC KERTAPATI KOTA PALEMBANG  ",
                    "no_telp_pelapor": "081272710788",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020106370",
                    "waktu_lapor": "01/02/2023 17:14:41",
                    "waktu_response": "01/02/2023 18:20:55",
                    "waktu_recovery": "01/02/2023 19:13:49",
                    "durasi_response_time": 3974,
                    "durasi_recovery_time": 3174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "JL DARUL IFTIDA KP RAWA AZAN  RT 1 RW 1 NO 181 KEL BANTARGEBANG KEC BANTARGEBANG  KOTA BEKASI DEKAT PABRIK KRUPUK FAJAR ",
                    "no_telp_pelapor": "089654789691",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 32.83 KWH. SUDAH DI WA PETUGAS PADA \\\"K5423013108935 \\\" NAMUN NOMOR YANG DIBERIKAN PETUGAS VIA WA TIDAK BISA DI INPUT DENGAN KETERANGAN GAGAL",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106374",
                    "waktu_lapor": "01/02/2023 17:15:01",
                    "waktu_response": "01/02/2023 17:24:34",
                    "waktu_recovery": "01/02/2023 17:36:15",
                    "durasi_response_time": 573,
                    "durasi_recovery_time": 701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "carnoto",
                    "alamat_pelapor": "ds jambak blok4 gg buyut krapyak cikedung indramayu",
                    "no_telp_pelapor": "6287845997488",
                    "keterangan_pelapor": "sudah disuruh naik daya udah tf sekarang kwh bunyi truss respon petugas lama padahal kan perlu sekali saya tokoan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKEDUNG"
                },
                {
                    "no_laporan": "K5423020106377",
                    "waktu_lapor": "01/02/2023 17:15:34",
                    "waktu_response": "01/02/2023 17:16:58",
                    "waktu_recovery": "01/02/2023 19:01:10",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 6252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGMAN",
                    "alamat_pelapor": " JL SUSUKAN DUREN BARU  PR VILLA CITAYAM BLOK D09 NO 7 KEL DUREN BARU KEC BOJONGGEDE KAB BOGOR SEBELAH SD SUKAKARYA 02 ",
                    "no_telp_pelapor": "02131935635",
                    "keterangan_pelapor": "MOHON TINAK LANJUT PROSES GESER APP METER SETEMPAT AKAN DI LAKUKAN RENOVASI PELANGGAN SEBAGAI PEMILIK ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020106378",
                    "waktu_lapor": "01/02/2023 17:16:01",
                    "waktu_response": "01/02/2023 19:04:35",
                    "waktu_recovery": "01/02/2023 19:15:47",
                    "durasi_response_time": 6514,
                    "durasi_recovery_time": 672,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL. PASAR 2 GG. JATI 1 (TAMBAK REJO) DESA AMPLAS, KEC. PERCUT SEI TUAN, KABUPATEN DELI SERDANG, SUMATERA UTARA 20371",
                    "no_telp_pelapor": "081260760279",
                    "keterangan_pelapor": "KURANG TAGIH. ST AK REK (FEB 2023) = 20748, ST APP (saat ini) TGL 01/02/2023 = 20808. REK (BELUM DILUNASI). (RUMAH DIHUNI, TIDAK BERPAGAR, APP MUDAH DIJANGKAU DAN TIDAK MENGETAHUI KEDATANGAN PETUGAS). ID PEL 126100967950",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020106382",
                    "waktu_lapor": "01/02/2023 17:16:46",
                    "waktu_response": "01/02/2023 17:21:12",
                    "waktu_recovery": "01/02/2023 18:28:55",
                    "durasi_response_time": 266,
                    "durasi_recovery_time": 4063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIMAS BAYU",
                    "alamat_pelapor": "BENDUNGAN SUKA MAHI JLN COKOPO SELATAN DESA SUKAMAHI KEC MEGAMENDUNG KAB BOGOR ",
                    "no_telp_pelapor": "081328336092",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT TGL 01/02/2023  PELANGGAN MENDAPATKAN SURAT PERIHAL PEMADAMAN SEMENTARA TGL 02/02/2023 JAM 10.00 S/D 13.00 . PADA WAKTU TERSEBUT DI LOKASI AKAN DI SELENGARAKAN ACARA RAPAT KORDINASI PARA PEJABAT KEMENTRIAN PEKERJAAN UMUM DAN PERUMAHAN RAKYAT  DI HADIRI PARA PEJABAT ESELON 1 DAN ESELON 2. MOHON AGAR TIDAK DI PADAMKAN PADA WAKTU TERSEBUT DAN PELANGGAN MEMINTA DI HUBUNGI OLEH PETUGAS TERKAIT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020106386",
                    "waktu_lapor": "01/02/2023 17:17:09",
                    "waktu_response": "01/02/2023 18:42:37",
                    "waktu_recovery": "01/02/2023 21:27:26",
                    "durasi_response_time": 5128,
                    "durasi_recovery_time": 9889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAKA M",
                    "alamat_pelapor": "PR BULAK KAPAL PERMAI No.AA RT.1 RW.14 JATIMULYA",
                    "no_telp_pelapor": "6289529707084",
                    "keterangan_pelapor": "dilayar ad tulisan periksa ,,saat isi pulsa tertera gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020106388",
                    "waktu_lapor": "01/02/2023 17:17:22",
                    "waktu_response": "01/02/2023 17:27:12",
                    "waktu_recovery": "01/02/2023 20:38:54",
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 11502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aka Gani Rafindo",
                    "alamat_pelapor": "JL PADEMANGAN 1 GG 12 No.24 RT.12 RW.4 PDMNGAN",
                    "no_telp_pelapor": "6287809911988",
                    "keterangan_pelapor": "Token Reject\\nInput angka token sudah benar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106391",
                    "waktu_lapor": "01/02/2023 17:17:44",
                    "waktu_response": "01/02/2023 18:08:37",
                    "waktu_recovery": "01/02/2023 18:12:21",
                    "durasi_response_time": 3053,
                    "durasi_recovery_time": 224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alan lauri",
                    "alamat_pelapor": "kemayatan rt 01 rw 03",
                    "no_telp_pelapor": "6285712225119",
                    "keterangan_pelapor": "mengapa tagihan listrik rumah saya mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBUMEN"
                },
                {
                    "no_laporan": "K5423020106393",
                    "waktu_lapor": "01/02/2023 17:17:54",
                    "waktu_response": "01/02/2023 17:27:43",
                    "waktu_recovery": "01/02/2023 19:35:24",
                    "durasi_response_time": 589,
                    "durasi_recovery_time": 7661,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Oza",
                    "alamat_pelapor": "Berkah Ghaisan Laundry Kp. Kukun Rt : 11 Rw : 06",
                    "no_telp_pelapor": "6281310919512",
                    "keterangan_pelapor": "no meteran tidak terdaptar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106399",
                    "waktu_lapor": "01/02/2023 17:18:58",
                    "waktu_response": "01/02/2023 17:43:07",
                    "waktu_recovery": "01/02/2023 18:04:19",
                    "durasi_response_time": 1449,
                    "durasi_recovery_time": 1272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYA",
                    "alamat_pelapor": "JL - DS LEKTAMA NO 1 1 RT-1 / RW-1  KEC. NAMROLE KAB. BURU SELATAN PROV. MALUKU ACUAN LOKASI DEKAT BANDARA ",
                    "no_telp_pelapor": "081241372866",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 28/12/22 PROSES REALISASI MIGRASI LAYANAN R1 / 1300VA - R1T / 1300VA DENGAN  NO REG 4118917002610 .SESUAI INFO PELANGGAN APP TERPASANG TERLALU TINGGI , DAN PELANGGAN BERKORDINASI DENGAN PETUGAS REALISASI MENGINGINKAN AGAR APP TSB DI TURUNKAN DAN DI JANJIKAN OLEH PETUGAS DALAM WATU 2-3 HARI AKAN DILAKUKAN PROSES PERGESERAN . NAMUN HINGGA SAAT INI BELUM ADA PENANGANAN. TERKAIT K5423013104804 SUDAH DI HUBUNGI OLEH PETUGAS SETEMPAT DAN DIJANJIKAN AKAN DI TINDAK LANJUTI HARI INI NAMUN BELUM ADA PETUGAS YANG DATANG.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP NAMROLE"
                },
                {
                    "no_laporan": "K5523020100740",
                    "waktu_lapor": "01/02/2023 17:19:21",
                    "waktu_response": "01/02/2023 17:39:35",
                    "waktu_recovery": "01/02/2023 18:48:43",
                    "durasi_response_time": 1214,
                    "durasi_recovery_time": 4148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUSEN ",
                    "alamat_pelapor": "JL RAYA KP SETU  GANG H TOYIB 3 NO 137   RT-1 / RW-1 BINTARA JAYA BEKASI BARAT KOTA BEKASI / DEPAN LAP GOR BADMINTON ",
                    "no_telp_pelapor": "6285888098753",
                    "keterangan_pelapor": "1 APP PRABAYAR  TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 11.10 KWH IDMETER 86003914107. NOMER TOKEN 5584.4281.1981.8332.8492\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106405",
                    "waktu_lapor": "01/02/2023 17:20:07",
                    "waktu_response": "01/02/2023 17:22:37",
                    "waktu_recovery": "01/02/2023 17:40:59",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 1102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL SWAMAS II RT 4 RW 7 NO 79 KEL JAGAKARSA KEC JAGAKARSA KOTA JAKARTA SELATAN. DEKAT LAPANGAN VOLLY",
                    "no_telp_pelapor": "081219414495",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14040711336 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA AP2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 391 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106411",
                    "waktu_lapor": "01/02/2023 17:20:16",
                    "waktu_response": "01/02/2023 17:21:15",
                    "waktu_recovery": "01/02/2023 17:22:51",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhlis Puji Nugroho",
                    "alamat_pelapor": "JL PR. GREEN VILLAGE BLOK B19 No.",
                    "no_telp_pelapor": "6281227006773",
                    "keterangan_pelapor": "Tidak keluar token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106413",
                    "waktu_lapor": "01/02/2023 17:20:24",
                    "waktu_response": "01/02/2023 17:28:35",
                    "waktu_recovery": "01/02/2023 18:53:04",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 5069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vivi Anggreini",
                    "alamat_pelapor": "Gang Anggur No. 40B",
                    "no_telp_pelapor": "6282170164650",
                    "keterangan_pelapor": "token tidak bisa di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5423020106415",
                    "waktu_lapor": "01/02/2023 17:20:53",
                    "waktu_response": "01/02/2023 17:21:22",
                    "waktu_recovery": "01/02/2023 17:22:46",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhlis Puji Nugroho",
                    "alamat_pelapor": "DS PURWOREJO No.0 RT.2 RW.1 JENU",
                    "no_telp_pelapor": "6281227006773",
                    "keterangan_pelapor": "Token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106418",
                    "waktu_lapor": "01/02/2023 17:21:05",
                    "waktu_response": "01/02/2023 17:34:21",
                    "waktu_recovery": "01/02/2023 18:05:55",
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 1894,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASWARI ",
                    "alamat_pelapor": "KP TAMAN_DS. NANGA. MONGKO RT-- / RW--  KEC NANGA TAMAN KAB SEKADAU PROV KALIMANTAN BARAT SETEMPAT SDN O7 NANGA MONGKO",
                    "no_telp_pelapor": "085349620575",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA KWH TIDAK MENEGTAHUI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEKADAU"
                },
                {
                    "no_laporan": "K5423020106420",
                    "waktu_lapor": "01/02/2023 17:21:08",
                    "waktu_response": "01/02/2023 17:41:58",
                    "waktu_recovery": "01/02/2023 18:07:03",
                    "durasi_response_time": 1250,
                    "durasi_recovery_time": 1505,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KAK KAISAR/ kaisarantonn",
                    "alamat_pelapor": "JL DAMAI NO.50 RT 6/1 KEL SETU KEC CIPAYUNG JAKARTA TIMUR.",
                    "no_telp_pelapor": "082299999289",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY DAYA 7700 VA, PEMOHON MEMILIKI MOBIL LISTRIK. ",
                    "media": "Twitter",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106429",
                    "waktu_lapor": "01/02/2023 17:22:51",
                    "waktu_response": "01/02/2023 17:54:48",
                    "waktu_recovery": "01/02/2023 19:05:32",
                    "durasi_response_time": 1917,
                    "durasi_recovery_time": 4244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoyok",
                    "alamat_pelapor": "DN BINANGUN DESA WADUNGASIH No.0 RT.11 RW.3 BUDURAN",
                    "no_telp_pelapor": "6282139727727",
                    "keterangan_pelapor": "meter diisi token tidak bisa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020106430",
                    "waktu_lapor": "01/02/2023 17:23:16",
                    "waktu_response": "01/02/2023 17:46:47",
                    "waktu_recovery": "01/02/2023 17:48:06",
                    "durasi_response_time": 1411,
                    "durasi_recovery_time": 79,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE HENDARTA ",
                    "alamat_pelapor": " JL.PEMUDA PRM.TAMAN SAFINA I NO.B28, SUNGAIJAWI, PONTIANAK KOTA, KOTA PONTIANAK, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081352302838",
                    "keterangan_pelapor": "TGL 29/11/2022 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2110012076405. TGL 29/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.",
                    "media": "Email",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020106432",
                    "waktu_lapor": "01/02/2023 17:23:33",
                    "waktu_response": "01/02/2023 18:22:43",
                    "waktu_recovery": "01/02/2023 19:17:32",
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 3289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MIKO",
                    "alamat_pelapor": "KP BOJONG MENTENG NO 210 RT-1 / RW-2 KEL BJ MENTENG KEC RAWA LUMBU KOTA BEKASI//DEKAT DANAU DAN GEDEUNG KESENIAN",
                    "no_telp_pelapor": "081310919228",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES GESER KABEL SR PEMOHON SEBAGAI PEMILIK DENGAN ID PELANGGAN 537412781934",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106440",
                    "waktu_lapor": "01/02/2023 17:24:42",
                    "waktu_response": "01/02/2023 17:40:45",
                    "waktu_recovery": "01/02/2023 18:48:08",
                    "durasi_response_time": 963,
                    "durasi_recovery_time": 4043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saeful",
                    "alamat_pelapor": "JL NURUL IMAN No. RT.3 RW.18 JAKA SAMPU",
                    "no_telp_pelapor": "6281563831554",
                    "keterangan_pelapor": "saya isi token barusan tapi gagal dimasukkan tolong dicek \\nterimakasih \\n\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106441",
                    "waktu_lapor": "01/02/2023 17:25:06",
                    "waktu_response": "01/02/2023 17:33:44",
                    "waktu_recovery": "01/02/2023 19:06:54",
                    "durasi_response_time": 518,
                    "durasi_recovery_time": 5590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juendriqe Ferdinand Raynald Silaban",
                    "alamat_pelapor": "jl swadaya no 135a marindal dalam (wana biru putih)",
                    "no_telp_pelapor": "6285765442477",
                    "keterangan_pelapor": "pemutusan tanpa pemberitahuan... tagihan jatuh tempo sudah dibayar 31 Januari... apa kah peraturannya sperti itu telat bayar 10 hari langsung putus?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020106445",
                    "waktu_lapor": "01/02/2023 17:25:50",
                    "waktu_response": "01/02/2023 17:36:57",
                    "waktu_recovery": "01/02/2023 19:45:48",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 7731,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sumanteb",
                    "alamat_pelapor": "Dukuh Krajan RT 04 RW 03",
                    "no_telp_pelapor": "6282228272127",
                    "keterangan_pelapor": "Tidak Bisa di Isi Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K5523020100745",
                    "waktu_lapor": "01/02/2023 17:26:14",
                    "waktu_response": "01/02/2023 17:27:15",
                    "waktu_recovery": "01/02/2023 17:44:27",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 1032,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GAGALI ",
                    "alamat_pelapor": "JL LARAT RT 1 RW 1 NO 12 KEL TANAH TINGGI KEC TERNATE SELATAN KOTA TERNATE ",
                    "no_telp_pelapor": "082189316385",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA TERTERA GAGAL. SETELAH UPDATE VKRN 43 DENGAN SISA KWH =13,27 NO TOKEN 6630 6913 5697 1436 6124 DAN 4533 3751 9591 3652 6968",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106450",
                    "waktu_lapor": "01/02/2023 17:26:27",
                    "waktu_response": "01/02/2023 18:10:47",
                    "waktu_recovery": "01/02/2023 19:15:45",
                    "durasi_response_time": 2660,
                    "durasi_recovery_time": 3898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anton wijaya",
                    "alamat_pelapor": "Jl. Bangau 6 No.d10",
                    "no_telp_pelapor": "6281271458606",
                    "keterangan_pelapor": "Belum ditindak lanjuti sesuai dg schedule pelaksanaan yg ditetapkan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020106463",
                    "waktu_lapor": "01/02/2023 17:27:23",
                    "waktu_response": "01/02/2023 17:27:52",
                    "waktu_recovery": "01/02/2023 19:36:19",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 7707,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "awin susanto",
                    "alamat_pelapor": "KP CILANGKARA No. RT.6 RW.3 CILANGKARA",
                    "no_telp_pelapor": "6285692214757",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106476",
                    "waktu_lapor": "01/02/2023 17:28:39",
                    "waktu_response": "01/02/2023 18:42:07",
                    "waktu_recovery": "02/02/2023 00:04:23",
                    "durasi_response_time": 4408,
                    "durasi_recovery_time": 19336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Hidayat",
                    "alamat_pelapor": "Jl. Semolowaru Utara 1 No.131 A",
                    "no_telp_pelapor": "6283109613529",
                    "keterangan_pelapor": "Isi token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020106477",
                    "waktu_lapor": "01/02/2023 17:28:58",
                    "waktu_response": "01/02/2023 18:03:51",
                    "waktu_recovery": "01/02/2023 20:05:06",
                    "durasi_response_time": 2093,
                    "durasi_recovery_time": 7275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmad febrian",
                    "alamat_pelapor": "jl desa telajung no 81 RT 06 RW 01",
                    "no_telp_pelapor": "6288213061191",
                    "keterangan_pelapor": "tidak bisa isi token padahal nomer token baru beli",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020106489",
                    "waktu_lapor": "01/02/2023 17:29:59",
                    "waktu_response": "01/02/2023 17:53:15",
                    "waktu_recovery": "01/02/2023 17:59:13",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 358,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eulis Nurwulan",
                    "alamat_pelapor": "kp. pajajaran rt. 01 rw. 04 desa. Pangauban kecamatan. batujajar kabupaten. bandung barat Jawa barat",
                    "no_telp_pelapor": "6289504156557",
                    "keterangan_pelapor": "permohonan geser kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5523020100747",
                    "waktu_lapor": "01/02/2023 17:30:01",
                    "waktu_response": "01/02/2023 17:46:58",
                    "waktu_recovery": "01/02/2023 19:24:07",
                    "durasi_response_time": 1017,
                    "durasi_recovery_time": 5829,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRVIANTI",
                    "alamat_pelapor": "KK PDU.PERMAI SEKTOR 5 JL ANGGREK 4 BLOK E5 NO 10 KEL BAHAGIA KEC BABELAN KOTA BEKASI / DEKAT LAPANGAN DAN MASJID",
                    "no_telp_pelapor": "087866316036",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5323020100591, PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT TELAT PEMBAYARAN TAGIHAN SUDAH DIBAYARKAN BANK MANDIRI 31-01-2023 \\t22:21:57 MOHON DIBANTU KONFIRMASI DAN TINDAKLAJUT // MOHON TINDAK LANJUT DAN PENANGANAN DARI PETUGAS, PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.>>PELANGGAN LAPOR 2X.(CC.52.YOVITA). 17:44 01/02/2023 PELANGGAN MELAPOR KEMBALI. (CC.53.EMIL)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106492",
                    "waktu_lapor": "01/02/2023 17:30:35",
                    "waktu_response": "01/02/2023 17:34:49",
                    "waktu_recovery": "01/02/2023 17:50:23",
                    "durasi_response_time": 254,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isnan",
                    "alamat_pelapor": "DN KEDUNGGUWO No. RT.1 RW.3 KEDUNGGUWO",
                    "no_telp_pelapor": "6285607164954",
                    "keterangan_pelapor": "kwh meter habis di ganti hari jum,at kemarin \\nsisa token belum di ganti nomor .meter 86229288971.  sisa pulsa 555.92 \\nsedang kan punya tetangga kiri kanan sudah diganti semua sisa token nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020106496",
                    "waktu_lapor": "01/02/2023 17:31:05",
                    "waktu_response": "01/02/2023 17:56:17",
                    "waktu_recovery": "01/02/2023 19:35:31",
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 5954,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ELAN",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK B67  NO 7 CIBARUSAH KAB BEKASI ",
                    "no_telp_pelapor": "082125128529",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN, TGL 01/02/23 PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN KARENA BLOCKING PEMBELIAN, PADA DATA AP2T TERTERA TS P2TL. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106501",
                    "waktu_lapor": "01/02/2023 17:31:22",
                    "waktu_response": "01/02/2023 17:42:27",
                    "waktu_recovery": "01/02/2023 19:47:04",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 7477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "supranti",
                    "alamat_pelapor": "Puri Asih Residence Blok B No.18 Kp.Candu Kel. Serdang wetan kecamatan Legok Kab Tangerang",
                    "no_telp_pelapor": "628988798163",
                    "keterangan_pelapor": "pengisian token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106511",
                    "waktu_lapor": "01/02/2023 17:32:11",
                    "waktu_response": "01/02/2023 17:38:17",
                    "waktu_recovery": "01/02/2023 18:29:58",
                    "durasi_response_time": 366,
                    "durasi_recovery_time": 3101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020106514",
                    "waktu_lapor": "01/02/2023 17:32:37",
                    "waktu_response": "01/02/2023 17:35:14",
                    "waktu_recovery": "01/02/2023 19:25:39",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 6625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tedi",
                    "alamat_pelapor": "KP BLUWO CEMARA No.45 RT.2 RW.3 SUKALAKSAN",
                    "no_telp_pelapor": "6285889995900",
                    "keterangan_pelapor": "Token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106519",
                    "waktu_lapor": "01/02/2023 17:33:23",
                    "waktu_response": "01/02/2023 18:36:46",
                    "waktu_recovery": "01/02/2023 21:10:47",
                    "durasi_response_time": 3803,
                    "durasi_recovery_time": 9241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Choirul Huda",
                    "alamat_pelapor": "JL SIMPANG SUKUN No. RT. 2 RW. 4 SUKUN",
                    "no_telp_pelapor": "6285755202515",
                    "keterangan_pelapor": "KWH meter bermasalah ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020106522",
                    "waktu_lapor": "01/02/2023 17:33:35",
                    "waktu_response": "01/02/2023 17:36:14",
                    "waktu_recovery": "01/02/2023 19:03:33",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 5239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "supriyanto",
                    "alamat_pelapor": "DK BITING No.0 RT.42 RW.5 GONGGANG",
                    "no_telp_pelapor": "6285730360904",
                    "keterangan_pelapor": "lampu berkedip kedip dan drop,4 rumah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020106530",
                    "waktu_lapor": "01/02/2023 17:34:35",
                    "waktu_response": "01/02/2023 17:35:28",
                    "waktu_recovery": "01/02/2023 20:35:03",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 10775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hariyono arzalea",
                    "alamat_pelapor": "DN SUMBERSARI DS WONOSARI KEC WONOSARI No.0 RT.6 RW.9 WONOSARI",
                    "no_telp_pelapor": "6282142259048",
                    "keterangan_pelapor": "lcd kwh meter tidak menyala..lestrek tidak bisa digunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020106533",
                    "waktu_lapor": "01/02/2023 17:34:46",
                    "waktu_response": "01/02/2023 17:37:22",
                    "waktu_recovery": "01/02/2023 18:14:40",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 2238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochammad Fahri suyuti",
                    "alamat_pelapor": "Belang RT 03 RW 04",
                    "no_telp_pelapor": "628993955653",
                    "keterangan_pelapor": "gagal saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106540",
                    "waktu_lapor": "01/02/2023 17:35:18",
                    "waktu_response": "01/02/2023 17:39:26",
                    "waktu_recovery": "01/02/2023 17:50:47",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 681,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARIS ISMANTO",
                    "alamat_pelapor": "JL JLN.PSR V DSN DURIAN TEMBUNG",
                    "no_telp_pelapor": "6283198923335",
                    "keterangan_pelapor": "di lapangan blm tergantikan kwh mtr nya tp di aplikasi pln mobile sdh nyala ini gmn",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020106544",
                    "waktu_lapor": "01/02/2023 17:36:07",
                    "waktu_response": "01/02/2023 18:40:34",
                    "waktu_recovery": "01/02/2023 19:15:11",
                    "durasi_response_time": 3867,
                    "durasi_recovery_time": 2077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DATA ",
                    "alamat_pelapor": "JL HOS COKROAMINOTO NO 9A KEL ALAI GELOMBANG KEC PARIAMAN TENGAH KOTA PARIAMAN SUMBAR, DEPAN BSI PARIAMAN",
                    "no_telp_pelapor": "081218581562",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT MELAKUKAN PENGINPUT TOKEN. SEBELUMNYA SUDAH MELAPOR DI NO LAPOR G5423020116921, SUDAH ADA PETUGAS YANG MENGHUBUNGI DAN DIINFORMASIKAN OLEH PETUGAS TSB BAHWA PELANGGAN HARUS MENGHUBUNGI 123 KEMBALI DAN MERUBAH LAPORAN SEBELUMNYA DARI LAPORAN GANGGUAN MENJADI LAPORAN KELUHAN, KARENA PELANGGAN SEDANG DALAM PROSES PENAMBAHAN DAYA. PETUGAS MENYURUH PELANGGAN UNTUK MEMBUAT LAPORAN UNTUK MENGGANTI APP KE DAYA YANG BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PARIAMAN"
                },
                {
                    "no_laporan": "K5423020106545",
                    "waktu_lapor": "01/02/2023 17:36:16",
                    "waktu_response": "01/02/2023 17:39:43",
                    "waktu_recovery": "01/02/2023 17:40:53",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 70,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAT HIDAYATULLAH",
                    "alamat_pelapor": "JL. ALBARKAH RT. 4 RW. 10 KP PARUNG DENGDEK DS. WANAHERANG KEC. GUNUNG PUTRI // DEKAT GARDU UJUNG",
                    "no_telp_pelapor": "081210935907",
                    "keterangan_pelapor": "TGL 04/03/22  PENANGANAN GANGGUAN PTL MCB RUSAK  OLEH PETUGAS (BP DENI) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 004778. MOHON SEGERA MCB  DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020106547",
                    "waktu_lapor": "01/02/2023 17:36:09",
                    "waktu_response": "02/02/2023 07:49:23",
                    "waktu_recovery": "02/02/2023 08:30:09",
                    "durasi_response_time": 51194,
                    "durasi_recovery_time": 2446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "Jl. Bogen II No.85",
                    "no_telp_pelapor": "6282192486172",
                    "keterangan_pelapor": "saya mau menanyakan ini tarif pln saya kenapa naik nya banyak sekali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020106550",
                    "waktu_lapor": "01/02/2023 17:36:26",
                    "waktu_response": "01/02/2023 17:36:51",
                    "waktu_recovery": "01/02/2023 17:37:53",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh Shafri",
                    "alamat_pelapor": "KP GRIYO KARANG INDAH No.7 RT.2 RW.1 KARANG",
                    "no_telp_pelapor": "6281217610804",
                    "keterangan_pelapor": "token gagal di isi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106555",
                    "waktu_lapor": "01/02/2023 17:36:53",
                    "waktu_response": "01/02/2023 17:51:48",
                    "waktu_recovery": "01/02/2023 19:06:08",
                    "durasi_response_time": 895,
                    "durasi_recovery_time": 4460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jalaliyah",
                    "alamat_pelapor": "KP CIBEURIH No. RT.14 RW.4 MARGALUYU",
                    "no_telp_pelapor": "6285711901530",
                    "keterangan_pelapor": "isi token gagal terus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020106557",
                    "waktu_lapor": "01/02/2023 17:36:54",
                    "waktu_response": "01/02/2023 18:23:39",
                    "waktu_recovery": "01/02/2023 19:13:42",
                    "durasi_response_time": 2805,
                    "durasi_recovery_time": 3003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syafrizal",
                    "alamat_pelapor": "Jl. Babakan Mustika Sari No.64",
                    "no_telp_pelapor": "6285215535511",
                    "keterangan_pelapor": "pulsa token tidak tambah setelah isi ulang 500 ribu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106563",
                    "waktu_lapor": "01/02/2023 17:37:48",
                    "waktu_response": "01/02/2023 17:45:55",
                    "waktu_recovery": "01/02/2023 18:22:58",
                    "durasi_response_time": 487,
                    "durasi_recovery_time": 2223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizal Rozi",
                    "alamat_pelapor": "Jl. Tomang Tinggi Raya Blok Tomang Tinggi Gang 18 No.33",
                    "no_telp_pelapor": "6288983274124",
                    "keterangan_pelapor": "isi token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106567",
                    "waktu_lapor": "01/02/2023 17:38:33",
                    "waktu_response": "01/02/2023 18:42:48",
                    "waktu_recovery": "01/02/2023 19:08:54",
                    "durasi_response_time": 3855,
                    "durasi_recovery_time": 1566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ilham",
                    "alamat_pelapor": "JL PERUM TINGGEDE ESTATE No. RT.0 RW.0",
                    "no_telp_pelapor": "6282348617112",
                    "keterangan_pelapor": "Token Listrik yang sy masukkan sudah berkali kali saya isi tapi tidak bisa masuk. gagal terus.\\nmohon solusinya, lampu saya sudah mau mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020106569",
                    "waktu_lapor": "01/02/2023 17:38:53",
                    "waktu_response": "01/02/2023 17:42:31",
                    "waktu_recovery": "01/02/2023 19:27:08",
                    "durasi_response_time": 218,
                    "durasi_recovery_time": 6277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Alimin",
                    "alamat_pelapor": "Dsn Sukorejo Rt2 Rw1",
                    "no_telp_pelapor": "6285755117332",
                    "keterangan_pelapor": "Tidak bisa masukan token listrik, ada indikasi periksa pada layar meteran. No.32002579087",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020106578",
                    "waktu_lapor": "01/02/2023 17:39:58",
                    "waktu_response": "01/02/2023 18:44:13",
                    "waktu_recovery": "01/02/2023 19:04:08",
                    "durasi_response_time": 3855,
                    "durasi_recovery_time": 1195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Holis",
                    "alamat_pelapor": "DN BATANG-BATANG LAOK No.",
                    "no_telp_pelapor": "6281936501172",
                    "keterangan_pelapor": "Gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020106581",
                    "waktu_lapor": "01/02/2023 17:40:24",
                    "waktu_response": "01/02/2023 17:44:11",
                    "waktu_recovery": "01/02/2023 20:17:53",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 9222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAUFAL",
                    "alamat_pelapor": "PERUM BUMI INDAH, TAHAP 5, JL EDELWEIS 1 BLOK KC-2. KEC. PASAR KEMIS, KEL. SUKAMANTRI, KAB.TANGERANG.",
                    "no_telp_pelapor": "087736430056",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 04/12/2022 TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. AGEM AGUS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 220031 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106583",
                    "waktu_lapor": "01/02/2023 17:40:27",
                    "waktu_response": "01/02/2023 18:43:50",
                    "waktu_recovery": "01/02/2023 20:19:50",
                    "durasi_response_time": 3803,
                    "durasi_recovery_time": 5760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Triadi",
                    "alamat_pelapor": "GB KEDUNG ARES RT.003 RW.02 TBK SOGRA",
                    "no_telp_pelapor": "6285702223708",
                    "keterangan_pelapor": "Jumlah tagihan bulan febuari terlalu banyak, ditagihan terdapat informasi pemakaian 549 Kwh, padahal setelah saya hitung dari data tagihan terakhir meteran menunjukan angka 68006. Dan saya foto meteran pada tanggal 1 febuari 2023 pukul 16:55 angka dimeteran 68495,4. Kalau di jumlah dari angka meteran perhari ini dikurangi meteran yg terakhir hanya ketemu pemakaian 489 Kwh saja, tapi kenapa ditagihan bulan ini datanya 549 Kwh. Mohon penjelasannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020106585",
                    "waktu_lapor": "01/02/2023 17:40:41",
                    "waktu_response": "01/02/2023 18:12:55",
                    "waktu_recovery": "01/02/2023 18:32:56",
                    "durasi_response_time": 1934,
                    "durasi_recovery_time": 1201,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wantri",
                    "alamat_pelapor": "JL GG H MAWI RT2/13 No.0 RT.0",
                    "no_telp_pelapor": "6281219686523",
                    "keterangan_pelapor": "mau mengajukan tambah daya tp tahun kemaren kena oval,saya mau lunasin dendanya,karna saya mau tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106593",
                    "waktu_lapor": "01/02/2023 17:41:33",
                    "waktu_response": "01/02/2023 17:59:30",
                    "waktu_recovery": "01/02/2023 18:14:49",
                    "durasi_response_time": 1077,
                    "durasi_recovery_time": 919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joni Harianto",
                    "alamat_pelapor": "PR RESIDENT BLOK C No.70 RT.0 RW.0 RANGGE KEC",
                    "no_telp_pelapor": "6282232364098",
                    "keterangan_pelapor": "pengisian token gagal gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106594",
                    "waktu_lapor": "01/02/2023 17:41:34",
                    "waktu_response": "01/02/2023 18:07:38",
                    "waktu_recovery": "01/02/2023 18:10:36",
                    "durasi_response_time": 1564,
                    "durasi_recovery_time": 178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVI/silvi_kirana11 ",
                    "alamat_pelapor": "BLOK DESA LAMA RT 003 RW 002 KELURAHAN TUKMUDAL KECAMATAN SUMBER KABUPATEN CIREBON JAWABARAT",
                    "no_telp_pelapor": "085311919174",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH ALAMAT DARI JL BLOK BANDONGAN RT.001 RW.006, KALIWADAS, SUMBER, KAB. CIREBON, JAWA BARAT MENJADI BLOK DESA LAMA RT 003 RW 002 KELURAHAN TUKMUDAL KECAMATAN SUMBER KABUPATEN CIREBON JAWA BARAT. DENGAN NO. KTP PEMILIK 3216075104850010 AN. ATIKA KIRANA. PEMOHON MENGAKU SEBAGAI (PEMILIK). DENGAN NO. REGISTER 5333112177043",
                    "media": "Instagram",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020106596",
                    "waktu_lapor": "01/02/2023 17:41:43",
                    "waktu_response": "01/02/2023 18:37:05",
                    "waktu_recovery": "01/02/2023 18:45:36",
                    "durasi_response_time": 3322,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Oonk Rasyid",
                    "alamat_pelapor": "DS RAGANG No.0 RT.0 RW.0 WARU",
                    "no_telp_pelapor": "6282332920648",
                    "keterangan_pelapor": "tidak bisa masukkan pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5323020100764",
                    "waktu_lapor": "01/02/2023 17:42:53",
                    "waktu_response": "01/02/2023 17:55:21",
                    "waktu_recovery": "01/02/2023 18:00:17",
                    "durasi_response_time": 748,
                    "durasi_recovery_time": 296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYADI ",
                    "alamat_pelapor": "KP BALONG KONCI JL KALEN ESTEK NO.0 RT007/004 DS KAMURANG KEC TIRTAMULYA KAB KARAWANG (DKT JALAN) ",
                    "no_telp_pelapor": "6285697487443",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PEMBELIAN STROOM. DENGAN NO METER 14029462570 \\\"SILAHKAN KIRIM DIL PREPAID KE P2APST !!!\\\" INFO PELANGGAN TIDAK ADA PENGANGANTIAN KWH METER. LISTRK MENYALA, SISA STROOM 360 KWH. DAYA 450VA. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5423020106605",
                    "waktu_lapor": "01/02/2023 17:42:57",
                    "waktu_response": "01/02/2023 18:03:41",
                    "waktu_recovery": "01/02/2023 18:23:04",
                    "durasi_response_time": 1244,
                    "durasi_recovery_time": 1163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizal Rozi",
                    "alamat_pelapor": "Jl. Tomang Tinggi Raya Blok Tomang Tinggi Gang 18 No.33",
                    "no_telp_pelapor": "6288983274124",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5523020100756",
                    "waktu_lapor": "01/02/2023 17:43:18",
                    "waktu_response": "01/02/2023 18:43:40",
                    "waktu_recovery": "01/02/2023 20:19:45",
                    "durasi_response_time": 3622,
                    "durasi_recovery_time": 5765,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BANI ",
                    "alamat_pelapor": "JL.- DS KARANGGUDE KULON RT-3 / RW-1 NO. - KEL. KARANG GUDE KEC. KARANG LEWAS KAB. BANYUMAS LOAKSI SD KARANG GEDE KULON 3 KEBARAT ",
                    "no_telp_pelapor": "6285642584943",
                    "keterangan_pelapor": "MOHON KONFIRMASI. PELANGGAN MERASA KEBERATAN PERIHAL TAGIHAN SUSULAN SEBESAR 1210 KWH UNTUK 11 BULAN. TERKAIT LAPORAN G5522121500364 SEDANGKAN GANGGUAN APP RUSAK BARU DI BULAN DESEMBER 2022 DAN DI BERITA ACARA TIDAK ADA NO REG PEMBAYARANNYA \\nTERKAIT NO LAPOR : K5223012700404",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020106608",
                    "waktu_lapor": "01/02/2023 17:43:35",
                    "waktu_response": "01/02/2023 17:43:55",
                    "waktu_recovery": "01/02/2023 19:10:18",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 5183,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suryanto",
                    "alamat_pelapor": "poris plawad utara rt 01 rw 04",
                    "no_telp_pelapor": "6283875552413",
                    "keterangan_pelapor": "tampilan di kwh sering mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106610",
                    "waktu_lapor": "01/02/2023 17:43:43",
                    "waktu_response": "01/02/2023 17:56:31",
                    "waktu_recovery": "01/02/2023 19:45:40",
                    "durasi_response_time": 768,
                    "durasi_recovery_time": 6549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kanty Driantami",
                    "alamat_pelapor": "PER PUSPIPTEK BLOK III-B NO 33",
                    "no_telp_pelapor": "6285719777707",
                    "keterangan_pelapor": "Tidak bisa mengisi token, selalu gagal. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106615",
                    "waktu_lapor": "01/02/2023 17:44:15",
                    "waktu_response": "01/02/2023 17:46:29",
                    "waktu_recovery": "01/02/2023 21:19:34",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 12785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Duyeh chanel",
                    "alamat_pelapor": "KP SIRNA RASA No.0 RT.0 RW.0 DARMASARI",
                    "no_telp_pelapor": "6285887499608",
                    "keterangan_pelapor": "kok riject terus saat oengisian token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020106617",
                    "waktu_lapor": "01/02/2023 17:44:24",
                    "waktu_response": "01/02/2023 18:05:30",
                    "waktu_recovery": "01/02/2023 21:19:12",
                    "durasi_response_time": 1266,
                    "durasi_recovery_time": 11622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Bintoro",
                    "alamat_pelapor": "KK MAHAGONY PARK B21 No.7 BINTARO",
                    "no_telp_pelapor": "6281285002742",
                    "keterangan_pelapor": "tagihan listrik saya sejak akhir tahun 2021 lalu melonjak tinggi sekali rata2 sd Rp.800.000an. Biasanya hanya berkisar diangka Rp.400.000an. saya sudah coba laukakan catat meter di aplikasi tapi selalu eror tdk bisa terkirim fotonya. Kalaupun ada kenaikan masak iya sampai 100%. mohon dari PLN ditindaklanjuti ya. terima kasih.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106628",
                    "waktu_lapor": "01/02/2023 17:45:59",
                    "waktu_response": "01/02/2023 17:56:10",
                    "waktu_recovery": "01/02/2023 18:10:14",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Idayanti",
                    "alamat_pelapor": "Jl. Moh. Jufri 1 No.8",
                    "no_telp_pelapor": "6281342712498",
                    "keterangan_pelapor": "Assalamualaikum,pa/bu ini sdh hari ke 6,knp petgs PLN belum juga ke rmh nambah daya,katanya estimasi 3-5 hari.jgn  hanya bls wa sj pa/bu tp bgmn tindakn nya ke wrga untk segera melksanakn kewaiiban sebgi petgs yg berwewenang,apalgi kami sdh melunasi biaya penambahan daya.Tolong yah pa/bu untk tindaknnya krn sering latto lampu dirmh.Terimaksih ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5423020106630",
                    "waktu_lapor": "01/02/2023 17:46:07",
                    "waktu_response": "01/02/2023 18:04:28",
                    "waktu_recovery": "01/02/2023 18:32:45",
                    "durasi_response_time": 1101,
                    "durasi_recovery_time": 1697,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "DS SAMI RT.01 RW.01 No.0 RT.01 RW.01",
                    "no_telp_pelapor": "6287710048947",
                    "keterangan_pelapor": "mohon dibantu selisih tagihan terindikasi lebih bayar, stand akhir tagihan Januari 2023 adalah 27.805kwh & stand aktual di kWh meter 25.552kwh, sudah coba lakukan swacam tetapi PLN mobile error'\\n\\nuntuk melakukan joint visit bisa menghubungi no pic Junaedi 087710048947",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K5523020100759",
                    "waktu_lapor": "01/02/2023 17:46:38",
                    "waktu_response": "01/02/2023 18:14:06",
                    "waktu_recovery": "01/02/2023 18:45:54",
                    "durasi_response_time": 1648,
                    "durasi_recovery_time": 1908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MADE SUMERTI",
                    "alamat_pelapor": "PR JIMBARAN MANSION KAV. B NO 2 JL JEPUN BR BUANA GUBUK KEL JIMBARAN KEC KUTA SELATAN BADUNG LOKASI : DEKAT DELI HOTEL , BELAKANG CHILDREN HOUSE SCHOOL ",
                    "no_telp_pelapor": "085337826748",
                    "keterangan_pelapor": "TGL  08/01/2023 PENANGANAN GANGGUAN APP RUSAK (2200 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5523010800717.  MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020106635",
                    "waktu_lapor": "01/02/2023 17:46:57",
                    "waktu_response": "01/02/2023 17:54:14",
                    "waktu_recovery": "01/02/2023 19:47:17",
                    "durasi_response_time": 437,
                    "durasi_recovery_time": 6783,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANA",
                    "alamat_pelapor": "PERUM ANGGREK LOKA BSD SEKTOR 2.1 JL ANGGREK MAWAR BLOK C NO.30 KEL RAWABUNTU KEC SERPONG - TANGSEL.",
                    "no_telp_pelapor": "0215375489",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT, TGL 01/02/23 PELANGGAN MENDAPATKAN INFORMASI PERIHAL PENDATAAN PELANGGAN PLN (NIK/NO TELEPON/POSISI GPS/ALAMAT/MERK APP/GARDU PENYUPLAI DLL) YANG MENGATASNAMAKAN PT DWI RAHMA GEMILANG JASA TERKAIT PENDATAAN DATA PELANGGGAN TAHUN 2022/2023. PELANGGAN MENGINGINGINKAN INFORMASI PERIHAL KEBENARAN HAL TSB.  ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106639",
                    "waktu_lapor": "01/02/2023 17:47:24",
                    "waktu_response": "01/02/2023 18:17:14",
                    "waktu_recovery": "01/02/2023 21:44:42",
                    "durasi_response_time": 1790,
                    "durasi_recovery_time": 12448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdur rahman",
                    "alamat_pelapor": "jl.r.e martadinata no.04",
                    "no_telp_pelapor": "6283123124059",
                    "keterangan_pelapor": "saya beli token tapi saat saya mau gunakn kok g berhasil malah yg muncul telah terpakai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5523020100760",
                    "waktu_lapor": "01/02/2023 17:47:58",
                    "waktu_response": "01/02/2023 17:59:05",
                    "waktu_recovery": "01/02/2023 19:05:14",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 3969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI SUTRISNA",
                    "alamat_pelapor": "DN KALANG SARI  JL- NO- RT10/02 DS KALANG SARI KEC RENGASDENGKLOK KAB KARAWANG> DKT MASJID AL ISLAH",
                    "no_telp_pelapor": "6285810858791",
                    "keterangan_pelapor": "1 APP PRABAYAR  (HAMPIR PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH  UPDATE VKRN 43. SISA PULSA=  35.20 KWH. NO TOKEN 71926933769153685771. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106647",
                    "waktu_lapor": "01/02/2023 17:47:50",
                    "waktu_response": "01/02/2023 18:30:06",
                    "waktu_recovery": "01/02/2023 18:39:58",
                    "durasi_response_time": 2536,
                    "durasi_recovery_time": 592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "usman man",
                    "alamat_pelapor": "JL JLN. PEMBANGUNAN No.0 RT. RW.",
                    "no_telp_pelapor": "6285331063800",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG SELOR"
                },
                {
                    "no_laporan": "K5423020106652",
                    "waktu_lapor": "01/02/2023 17:48:24",
                    "waktu_response": "01/02/2023 17:51:57",
                    "waktu_recovery": "01/02/2023 21:06:33",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 11676,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ULFA ",
                    "alamat_pelapor": "KP LEUWIRANJI   RT-5 / RW-2 KEC RUMPIN KEL SUKAMULYA KAB BOGOR ACUAN  MASJID JAMI ALHUSNA ",
                    "no_telp_pelapor": "081283781094",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 \\nSISA 441  KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106653",
                    "waktu_lapor": "01/02/2023 17:48:27",
                    "waktu_response": "01/02/2023 17:50:50",
                    "waktu_recovery": "01/02/2023 21:16:53",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 12363,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRMA",
                    "alamat_pelapor": "KP GENGGONG 0 0 RT-5 / RW-1 JL TAMIANG GENGGONG DS TAMIANG KEC GN KALER KOTA TANGERANG BALARAJA BANTEN",
                    "no_telp_pelapor": "081219038803",
                    "keterangan_pelapor": "pelanggan tidak dapat input token setelah update VKRN 43.SISA 479 KWH \\nNO TOKEN 3976 5071 6276 6416 9847",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020106654",
                    "waktu_lapor": "01/02/2023 17:48:29",
                    "waktu_response": "01/02/2023 17:56:25",
                    "waktu_recovery": "01/02/2023 19:35:40",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 5955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLA",
                    "alamat_pelapor": "KP CIKORONJO SINDANG MULYA 0   RT-1 / RW-5 NO 91 KEL SINDANG MULYA KEC CIBARUSAH KAB BEKASI",
                    "no_telp_pelapor": "081381441821",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN NO TOKEN PADA DATA P2APST TERTERA BLOCKING TOKEN NAMUN PADA DATA AP2T TIDAK TERTERA NO REG/TAGIHAN SUSULAN.\\nSISA KWH 3.26",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106662",
                    "waktu_lapor": "01/02/2023 17:49:31",
                    "waktu_response": "01/02/2023 17:51:17",
                    "waktu_recovery": "01/02/2023 17:56:05",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rakhmat",
                    "alamat_pelapor": "JL PARIT LAPIS No.0 RT.0 RW.0 SEI RAYA",
                    "no_telp_pelapor": "6285264092267",
                    "keterangan_pelapor": "gagal terus saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BALAI KARIMUN"
                },
                {
                    "no_laporan": "K5423020106663",
                    "waktu_lapor": "01/02/2023 17:49:47",
                    "waktu_response": "01/02/2023 18:06:11",
                    "waktu_recovery": "01/02/2023 19:10:49",
                    "durasi_response_time": 984,
                    "durasi_recovery_time": 3878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GATOT WILLYANTO",
                    "alamat_pelapor": "JL IMAM BONJOL NO 12 RT 2/3 KEL PANUNGGANGAN KEC CIBODAS KOTA TANGERANG (SAMPING RM BHINEKA)",
                    "no_telp_pelapor": "085217299311",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 69.15  KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5323020100768",
                    "waktu_lapor": "01/02/2023 17:49:56",
                    "waktu_response": "01/02/2023 18:23:22",
                    "waktu_recovery": "01/02/2023 18:27:36",
                    "durasi_response_time": 2006,
                    "durasi_recovery_time": 254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "PR MENGANTI PERMAI BLOK B6 NO 30 RT 02/09 KEL HULAAN KEC MENGANTI KAB GRESIK",
                    "no_telp_pelapor": "6285607876071",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGLIS BLM FEBRUARI DGN ID PEL 511444143830, ANGKA STAND METER DILOKASI TGL 01/02/2023 (2048) DIBANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020106665",
                    "waktu_lapor": "01/02/2023 17:49:52",
                    "waktu_response": "01/02/2023 18:00:42",
                    "waktu_recovery": "01/02/2023 19:45:54",
                    "durasi_response_time": 650,
                    "durasi_recovery_time": 6312,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sumanteb",
                    "alamat_pelapor": "DK KRAJAN No. RT.4 RW.3 TEMPURAN",
                    "no_telp_pelapor": "6282228272127",
                    "keterangan_pelapor": "Tidak Bisa di isi Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K5423020106667",
                    "waktu_lapor": "01/02/2023 17:50:07",
                    "waktu_response": "01/02/2023 18:00:35",
                    "waktu_recovery": "01/02/2023 18:02:12",
                    "durasi_response_time": 628,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede Arifin",
                    "alamat_pelapor": "Bandung",
                    "no_telp_pelapor": "6281221838832",
                    "keterangan_pelapor": "tidak bisa proses tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020106669",
                    "waktu_lapor": "01/02/2023 17:50:12",
                    "waktu_response": "01/02/2023 17:54:24",
                    "waktu_recovery": "01/02/2023 19:26:17",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 5513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yulius Limboni",
                    "alamat_pelapor": "DS LUKPANENTENG No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6285236437256",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SALAKAN"
                },
                {
                    "no_laporan": "K5423020106671",
                    "waktu_lapor": "01/02/2023 17:50:39",
                    "waktu_response": "01/02/2023 18:02:25",
                    "waktu_recovery": "01/02/2023 20:04:28",
                    "durasi_response_time": 706,
                    "durasi_recovery_time": 7323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO EFENDI ",
                    "alamat_pelapor": "JL DAYUNG III NO 14 RT 3/5 KEL KLAPA II KEC KLAPA II KAB TANGERANG ACUAN LOKASI MASJID AL MUHAJIRIN SDN PB KLAPA II 1 ",
                    "no_telp_pelapor": "0215466535",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT GESER KABEL SR.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020106675",
                    "waktu_lapor": "01/02/2023 17:51:08",
                    "waktu_response": "01/02/2023 19:08:09",
                    "waktu_recovery": "01/02/2023 19:14:16",
                    "durasi_response_time": 4621,
                    "durasi_recovery_time": 367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yohanes Arnoldus Kabes",
                    "alamat_pelapor": "JL KAMPUNG IKUF No.1 RT.3 RW.4 DISTRIK AI",
                    "no_telp_pelapor": "6281347228725",
                    "keterangan_pelapor": "token tulisan 'periksa'",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEMINABUAN"
                },
                {
                    "no_laporan": "K5423020106676",
                    "waktu_lapor": "01/02/2023 17:51:13",
                    "waktu_response": "01/02/2023 17:56:45",
                    "waktu_recovery": "02/02/2023 16:51:33",
                    "durasi_response_time": 332,
                    "durasi_recovery_time": 82488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tri lestari",
                    "alamat_pelapor": "JL BALI MAKMUR No.0 RT.0 RW.0 MERAH MATA",
                    "no_telp_pelapor": "628117882693",
                    "keterangan_pelapor": "Kepada Yth. Pihak PLN \\nSelamat sore, saya mau melaporkan perihal sambungan kabel di area rumah saya, saya terganggu dengan sambungan kabel dari tiang listrik ke rumah tetangga saya menempel ke area atap rumah saya, tolong di perbaiki karena saya akan merenovasi atap rumah saya, dikhawatirkan tersetrum kalau kabelnya masih menempel, harap segera ditindaklanjuti. Terima kasih.\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5323020100769",
                    "waktu_lapor": "01/02/2023 17:51:40",
                    "waktu_response": "01/02/2023 18:04:07",
                    "waktu_recovery": "01/02/2023 18:43:29",
                    "durasi_response_time": 747,
                    "durasi_recovery_time": 2362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HARIYANTI",
                    "alamat_pelapor": "JL MENTENG JAYA NO.39 RT-7 / RW-8 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT (DKT REL KERETA PASR RUMPUT DAN DKT BIDAN UTAMI)",
                    "no_telp_pelapor": "6285891067435",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN GAGAL, PADA DATA TERDAPAT KETERANGAN VKRN 43, PERSIL MENYALA, SISA STROOM 226 KWH. DENGAN NO METER 32008140298. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5323020100770",
                    "waktu_lapor": "01/02/2023 17:51:34",
                    "waktu_response": "01/02/2023 18:29:55",
                    "waktu_recovery": "01/02/2023 20:04:27",
                    "durasi_response_time": 2301,
                    "durasi_recovery_time": 5672,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN ",
                    "alamat_pelapor": "PR PESONA CISEREUH JL RAYA ITIK JANDAMANA BLOK T NO 6 KEL CISEUREUH KEC PURWAKARTA KAB PURWAKARTA",
                    "no_telp_pelapor": "081806017651",
                    "keterangan_pelapor": "TERKAIT NO LAPOR G5423020114938 PADAM 1 PERSIL KONDISI MCB ON DAN SIKRING DALAM ON. PENANGANAN DILAKUKAN DNG CARA SAMBUNG LANGSUNG. MOHON TINDAK LANJUT TERKAIT PEMASANGAN KEMBALI LISTRIK PELANGGAN SESUAI DNG ATURAN YG BERLAKU. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106678",
                    "waktu_lapor": "01/02/2023 17:51:59",
                    "waktu_response": "01/02/2023 18:14:38",
                    "waktu_recovery": "01/02/2023 19:08:45",
                    "durasi_response_time": 1359,
                    "durasi_recovery_time": 3247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELIANA",
                    "alamat_pelapor": "JL - PR PERMATA REGENCY BLOK J NO.1 RT.04/09 KEC BIRINGKANAYA KEL LEIKANG KOTA MAKASSAR. LOKASI DEKAT GEREJA TORAJA / PEMANDIAN TIRTA GARDEN",
                    "no_telp_pelapor": "085212816536",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 14.23 KWH. / 27569369830528260318",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106679",
                    "waktu_lapor": "01/02/2023 17:51:51",
                    "waktu_response": "01/02/2023 18:01:22",
                    "waktu_recovery": "01/02/2023 18:05:25",
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Christian",
                    "alamat_pelapor": "Jl. Sukalaya III No.11",
                    "no_telp_pelapor": "628122220606",
                    "keterangan_pelapor": "isi token reject terus sesudah ganti daya dari 1300 ke 2200",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106697",
                    "waktu_lapor": "01/02/2023 17:54:27",
                    "waktu_response": "01/02/2023 18:45:01",
                    "waktu_recovery": "01/02/2023 18:56:41",
                    "durasi_response_time": 3034,
                    "durasi_recovery_time": 700,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Amalina Hidayah",
                    "alamat_pelapor": "Jl. Raya Cakung Cilingcing Barat No.58 Rt 01/Rw 04 Cakung Barat Jakarta Timur",
                    "no_telp_pelapor": "6285840148020",
                    "keterangan_pelapor": "Kwh meteran tidak bisa di isi token listrik dan ada bacaan eror setelah masukan nomer isi tokennya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106698",
                    "waktu_lapor": "01/02/2023 17:54:37",
                    "waktu_response": "01/02/2023 18:12:18",
                    "waktu_recovery": "01/02/2023 18:29:40",
                    "durasi_response_time": 1061,
                    "durasi_recovery_time": 1042,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INA",
                    "alamat_pelapor": "JL KP SAWAH     RT-2 / RW-1 NO 4E KEL SRENGSENG SAWAH KEC JAGAKARSA JAKSEL",
                    "no_telp_pelapor": "088212212297",
                    "keterangan_pelapor": "TGL 1/2/23  PELANGGAN DENGAN ID METER 14008625387 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN DATA PADA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!!SISA 63.99 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106704",
                    "waktu_lapor": "01/02/2023 17:54:44",
                    "waktu_response": "01/02/2023 18:00:57",
                    "waktu_recovery": "01/02/2023 21:16:18",
                    "durasi_response_time": 373,
                    "durasi_recovery_time": 11721,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "meiliamhza",
                    "alamat_pelapor": "JL KOSIM No.00 RT.0 RW.0",
                    "no_telp_pelapor": "62895323204670",
                    "keterangan_pelapor": "penyambungan sementara",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020106705",
                    "waktu_lapor": "01/02/2023 17:54:58",
                    "waktu_response": "01/02/2023 18:23:19",
                    "waktu_recovery": "01/02/2023 19:55:15",
                    "durasi_response_time": 1701,
                    "durasi_recovery_time": 5516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIFIN",
                    "alamat_pelapor": "JL SEROJA II RT 2/12 NO 4B KEL CENGKARENG BARAT KEC CENGKARENG JAKBAR",
                    "no_telp_pelapor": "081293334570",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 01/02/23  DILAKUKAN PERGANTIAN APP DIKARENAKAN TERTERA PERIKSA  , PADA APP LAMA ( 56002404772 ) MASIH MEMILIKI TOKEN YANG BELUM DIINPUT RP 50.000 ( 3659 1748 0375 9580 0452 ) PELANGGAN MENGINGINKAN TOKEN TSB DIKONVERSIKAN KE APP BARU ( 45103513045 )",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106708",
                    "waktu_lapor": "01/02/2023 17:54:56",
                    "waktu_response": "01/02/2023 18:14:34",
                    "waktu_recovery": "01/02/2023 18:30:08",
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rita susanti",
                    "alamat_pelapor": "kp cilimus RT 03 RW 09",
                    "no_telp_pelapor": "6283820108159",
                    "keterangan_pelapor": "kenapa token ga bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5323020100774",
                    "waktu_lapor": "01/02/2023 17:55:26",
                    "waktu_response": "01/02/2023 18:30:51",
                    "waktu_recovery": "01/02/2023 18:40:24",
                    "durasi_response_time": 2125,
                    "durasi_recovery_time": 573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "DN GUNUNG RANGAH LEMING NO - RT 03 RW - DESA LEMING KEC TERARA KAB LOMBOK TIMUR ACUAN LOKASI SEBELAH TIMUR KANTOR DESA LEMING ",
                    "no_telp_pelapor": "085931270102",
                    "keterangan_pelapor": "MOHON BANTUAN KONVERSI TOKEN DENGAN NO METER 45029240228 NO TOKEN 3589.0021.0632.0040.8878 PEMBELIAN SENILAI RP 50.000 TANGGAL 16/01/2023 DIKARENAKAN VKRN 43 , MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020106713",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_response": "01/02/2023 18:05:30",
                    "waktu_recovery": "01/02/2023 18:41:58",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 2188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "carnoto",
                    "alamat_pelapor": "ds jambak blok4 gg buyut krapyak",
                    "no_telp_pelapor": "6287845997488",
                    "keterangan_pelapor": "mana penanganan dari kemarin ga ada respon cepat katanya respon cepat laporan dari kemarin sampe sekarang blum ditanganin,masa kaya jaman purba gelap2 pan¿ yg bener aja mas pa bu n orang2 penting lainnyaa\\nyg jdi masalah kan kalo jam sore itu bnyak pelanggan datang n memperlambak kinerja toko kalo rumahan sih terserah aja ini kan saya lagi usaha mohon lah agak cepat",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKEDUNG"
                },
                {
                    "no_laporan": "K5423020106716",
                    "waktu_lapor": "01/02/2023 17:55:34",
                    "waktu_response": "01/02/2023 18:30:33",
                    "waktu_recovery": "01/02/2023 20:13:40",
                    "durasi_response_time": 2099,
                    "durasi_recovery_time": 6187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saeful Amar",
                    "alamat_pelapor": "JL PANDU DEWANATA VII BLOK 02 No.117 RT.0 RW.0 CIGELAM",
                    "no_telp_pelapor": "6287876236212",
                    "keterangan_pelapor": "pengikat kabel ke tiang mau putus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106718",
                    "waktu_lapor": "01/02/2023 17:55:51",
                    "waktu_response": "01/02/2023 18:11:08",
                    "waktu_recovery": "01/02/2023 18:17:18",
                    "durasi_response_time": 917,
                    "durasi_recovery_time": 370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EKA",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR RT 8 RW 9 NO 79 KEL LUBANG BUAYA KEC CIPAYUNG KOTA JAAKRTA TIMUR. DEKAT MUSHOLLA DARUSSALAM",
                    "no_telp_pelapor": "081388682065",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 >10 KWH SISA 18.70 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106720",
                    "waktu_lapor": "01/02/2023 17:55:51",
                    "waktu_response": "01/02/2023 17:56:36",
                    "waktu_recovery": "01/02/2023 18:00:18",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aulia Rahmi",
                    "alamat_pelapor": "DS SIKUMBU",
                    "no_telp_pelapor": "62812604220215",
                    "keterangan_pelapor": "Infonya pak, untuk pindah meteran bisa pak?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K1423020100508",
                    "waktu_lapor": "01/02/2023 17:55:53",
                    "waktu_response": "01/02/2023 19:35:55",
                    "waktu_recovery": "01/02/2023 21:58:51",
                    "durasi_response_time": 6002,
                    "durasi_recovery_time": 8576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUDRIK HAVEN",
                    "alamat_pelapor": "JL HARAPAN ADI SUCIPTO   RT-2 / RW-1 NO - KEL SIDOMULYO TIMUR KEC MARPOYAN DAMAI PEKANBARU // DEKAT MASJID NURUL AMAL",
                    "no_telp_pelapor": "081275600292",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 60003554148 SISA KWH  11.42\\nPELANGGAN MENGHUBUNGI KEMBALI CC.52.FEBRI",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020106722",
                    "waktu_lapor": "01/02/2023 17:55:57",
                    "waktu_response": "01/02/2023 18:24:08",
                    "waktu_recovery": "01/02/2023 18:53:15",
                    "durasi_response_time": 1691,
                    "durasi_recovery_time": 1747,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ii sutarsa",
                    "alamat_pelapor": "PARABON",
                    "no_telp_pelapor": "6281910794214",
                    "keterangan_pelapor": "token yang dimasukan gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5223020101482",
                    "waktu_lapor": "01/02/2023 17:56:16",
                    "waktu_response": "01/02/2023 18:04:20",
                    "waktu_recovery": "01/02/2023 18:23:10",
                    "durasi_response_time": 484,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JL DURI KEPA NO 134 RT 3 RW 8 KEL DURI KEPA KEC KEBON JERUK KOTA JAKARTA BARAT DKI JAKARTA",
                    "no_telp_pelapor": "6281542356370",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN (VKRN 43). PTL MENYALA. SISA 22 KWH. R1T / 1300.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106737",
                    "waktu_lapor": "01/02/2023 17:57:23",
                    "waktu_response": "01/02/2023 18:37:13",
                    "waktu_recovery": "01/02/2023 18:45:31",
                    "durasi_response_time": 2390,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR HOLIS MAJID",
                    "alamat_pelapor": "DN WA DUWA TIMUR DS PONJANAN TIMUR No.0 RT.0 RW.0 BATUMARMAR",
                    "no_telp_pelapor": "6285235608334",
                    "keterangan_pelapor": "Pengisian token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106739",
                    "waktu_lapor": "01/02/2023 17:57:25",
                    "waktu_response": "01/02/2023 17:57:48",
                    "waktu_recovery": "01/02/2023 18:04:32",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sumardi",
                    "alamat_pelapor": "JL DSN II KW BEGUMIT No.0 BINJAI",
                    "no_telp_pelapor": "62852770145233",
                    "keterangan_pelapor": "mohon informasi tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K5423020106742",
                    "waktu_lapor": "01/02/2023 17:57:39",
                    "waktu_response": "01/02/2023 18:10:06",
                    "waktu_recovery": "01/02/2023 18:29:53",
                    "durasi_response_time": 747,
                    "durasi_recovery_time": 1187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh zaini",
                    "alamat_pelapor": "DS BAKALAN RT.0 RW.0 DSBAKALAN",
                    "no_telp_pelapor": "6289673825365",
                    "keterangan_pelapor": "dari bulan oktober 2022 - januari 2023 pembayaran listrik normal .. tiba² d bulan februari naik 10x lipat ..padahal pemakaian wajar seperti bulan2 sebelumnya .. mohon penjelasannya !",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JUWANA"
                },
                {
                    "no_laporan": "K5423020106747",
                    "waktu_lapor": "01/02/2023 17:58:08",
                    "waktu_response": "01/02/2023 18:43:06",
                    "waktu_recovery": "01/02/2023 21:27:32",
                    "durasi_response_time": 2698,
                    "durasi_recovery_time": 9866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ella Razaq",
                    "alamat_pelapor": "Jl. Cemp. 4 Blok Cempaka 4 No.56",
                    "no_telp_pelapor": "6281296294714",
                    "keterangan_pelapor": "Datang petugas pln nagsih surat penagihan belum dibayar .. padahal sudh dibayar. mohon d cek ulang ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020106749",
                    "waktu_lapor": "01/02/2023 17:58:23",
                    "waktu_response": "01/02/2023 18:00:05",
                    "waktu_recovery": "01/02/2023 18:44:41",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2676,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "uswatunhasanah",
                    "alamat_pelapor": "DS KARANG PENANG OLOH No.00 RT.0 RW.0 KR.PENANG",
                    "no_telp_pelapor": "6285755933009",
                    "keterangan_pelapor": "masukkan token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106752",
                    "waktu_lapor": "01/02/2023 17:58:38",
                    "waktu_response": "01/02/2023 18:00:15",
                    "waktu_recovery": "01/02/2023 19:26:17",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 5162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dani ardani",
                    "alamat_pelapor": "KP NANGGEWER No.0 RT.004 RW.01 LABAN SARI",
                    "no_telp_pelapor": "6285695649077",
                    "keterangan_pelapor": "masukan kode token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106754",
                    "waktu_lapor": "01/02/2023 17:58:53",
                    "waktu_response": "01/02/2023 18:00:46",
                    "waktu_recovery": "01/02/2023 19:26:31",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 5145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "feri sandria",
                    "alamat_pelapor": "KP PULO PIPISAN No. RT.1 RW.1",
                    "no_telp_pelapor": "6285891848858",
                    "keterangan_pelapor": "tidak bisa memasukan token listrik mengalami kegagalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106756",
                    "waktu_lapor": "01/02/2023 17:59:05",
                    "waktu_response": "01/02/2023 18:23:05",
                    "waktu_recovery": "01/02/2023 19:55:06",
                    "durasi_response_time": 1440,
                    "durasi_recovery_time": 5521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARISKA",
                    "alamat_pelapor": "JL PUSKESMAS 1 RT-4 / RW-7 NO 22 KEL DURI KOSAMBI KEC CENGKARENG JAKBAR (DEKAT TK FATAHILAH)",
                    "no_telp_pelapor": "081390986911",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 PERGANTIAN APP  PARBAYAR DARI NO METER 86052298394 MENJADI NO METER 45103287087, SESUAI INFO PELANGGAN PADA NO METER SEBELUMNYA MASIH TERPADAT TOKEN PEMBELIAN TGL 29/01/23 SEBESA RP 200.000,- YANG BELUM DINPUTKAN PADA APP DAN YBS MENGINGINKAN TOKEN TSB DAPAT DIKONVERSI PADA NO METER BARU.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106759",
                    "waktu_lapor": "01/02/2023 17:59:16",
                    "waktu_response": "01/02/2023 18:01:28",
                    "waktu_recovery": "01/02/2023 18:04:28",
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 180,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sumardi",
                    "alamat_pelapor": "JL P.KEMERDEKAAN",
                    "no_telp_pelapor": "62852770142376",
                    "keterangan_pelapor": "mohon diberikan informasi meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K5423020106766",
                    "waktu_lapor": "01/02/2023 18:00:15",
                    "waktu_response": "01/02/2023 18:01:58",
                    "waktu_recovery": "01/02/2023 19:32:19",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 5421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wiki budyanto",
                    "alamat_pelapor": "Paradise Serpong City Cluster Carara Blok j38 / 18",
                    "no_telp_pelapor": "6285711359369",
                    "keterangan_pelapor": "saya udah isi token tapi tiqp di masukin selalu gagal terus kenapa yaa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020106767",
                    "waktu_lapor": "01/02/2023 18:00:18",
                    "waktu_response": "01/02/2023 20:17:46",
                    "waktu_recovery": "01/02/2023 20:38:31",
                    "durasi_response_time": 8248,
                    "durasi_recovery_time": 1245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRIAN",
                    "alamat_pelapor": "PERUM PANTAI INDAH KAPUK JL JOHAR GOLF 5 NO.27 KEC PENJARINGAN.",
                    "no_telp_pelapor": "081283892388",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)\\n0778 0603 0747 3344 4149  PELANGGAN MENGHUBUNGI CC 123 KEMBALI 01/02/23 18.39 WIB CC.54.JOVIECH/HINGGA SAAT INI BELUM ADA TINDAKLANJUT/  CC.54.KERIDA.CSOI/12G0KFH/081283892388\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106768",
                    "waktu_lapor": "01/02/2023 18:00:19",
                    "waktu_response": "01/02/2023 18:03:55",
                    "waktu_recovery": "01/02/2023 18:18:53",
                    "durasi_response_time": 216,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahimsyah Corebima",
                    "alamat_pelapor": "Kenotan",
                    "no_telp_pelapor": "6281318088048",
                    "keterangan_pelapor": "tidak bisa mengisi nomor token, selalu gagal dua nomor token yang berbeda ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ADONARA"
                },
                {
                    "no_laporan": "K5423020106770",
                    "waktu_lapor": "01/02/2023 18:00:44",
                    "waktu_response": "01/02/2023 19:06:42",
                    "waktu_recovery": "01/02/2023 21:09:05",
                    "durasi_response_time": 3958,
                    "durasi_recovery_time": 7343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M Fachmi Jamal",
                    "alamat_pelapor": "JL PERMNS TREA BLK K/ No.0",
                    "no_telp_pelapor": "6285237234999",
                    "keterangan_pelapor": "apakah meter rumah saya di putus ?\\nsoalnya saya cek MCBnya tidak ada .",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106778",
                    "waktu_lapor": "01/02/2023 18:01:12",
                    "waktu_response": "01/02/2023 18:05:24",
                    "waktu_recovery": "01/02/2023 18:20:39",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TEUKU SURNALDI",
                    "alamat_pelapor": "JALAN SAMALANGA V NO 3, DUSON ARON, KP. GUE GAJAH,KEC. DARUL IMARAH, KAB ACEH BESAR, PROV. ACEH",
                    "no_telp_pelapor": "085220785079",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK SYARIAH MANDIRI. PTL MINTA DISAMBUNG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020106783",
                    "waktu_lapor": "01/02/2023 18:02:02",
                    "waktu_response": "01/02/2023 18:03:06",
                    "waktu_recovery": "01/02/2023 18:49:52",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 2806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amalia fajrin",
                    "alamat_pelapor": "PR GRIYA ARTHA SEPATAN BLK E4 No.14 SUKADIRI",
                    "no_telp_pelapor": "6281295258978",
                    "keterangan_pelapor": "mau konfirmasi ka. beberapa bulan kemarin saya bayar listrik hanya 77rb. kenapa bulan februari bayarnya hampir 300rb ya Ka. maaf ka, mau liat catatan meteran bulan kemarin berapa ya Ka. soalnya pemakaian listrik saya normal seperti beberaoa bulan lalu.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020106791",
                    "waktu_lapor": "01/02/2023 18:03:03",
                    "waktu_response": "01/02/2023 18:03:57",
                    "waktu_recovery": "01/02/2023 19:27:41",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 5024,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "purnama chandra",
                    "alamat_pelapor": "JL SKIP I BL.F I NO.4 No.0 RT.0",
                    "no_telp_pelapor": "6282297016534",
                    "keterangan_pelapor": "tidak dapat mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020106792",
                    "waktu_lapor": "01/02/2023 18:03:05",
                    "waktu_response": "01/02/2023 18:12:46",
                    "waktu_recovery": "01/02/2023 18:20:42",
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 476,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Aldar",
                    "alamat_pelapor": "DS PURWOSARI RT.0 RW.0 COMAL",
                    "no_telp_pelapor": "6281575286777",
                    "keterangan_pelapor": "blm bisa diisi pulsa setelah migrasi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP COMAL"
                },
                {
                    "no_laporan": "K5423020106795",
                    "waktu_lapor": "01/02/2023 18:03:19",
                    "waktu_response": "01/02/2023 18:07:20",
                    "waktu_recovery": "01/02/2023 19:24:48",
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 4648,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUDARSONO",
                    "alamat_pelapor": "JL PAHLAWAN DN MUNGGANG   NO - RT-35 RW -    KEL BENDOWOHARJO KEC SEWON KAB BANTUL DEKAT PERSAWAHAN ",
                    "no_telp_pelapor": "081228815146",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR DI RAGUKAN BEROPRASINYA (SISA KWH TIDAK BERKURANG) SISA 358.40 KWH SEJAK BEBERAPA HARI KEMARIN. \\nLAPOR KEMBALI CC.54.FEBRI 18:48 01/02/2023",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020106821",
                    "waktu_lapor": "01/02/2023 18:06:58",
                    "waktu_response": "01/02/2023 18:48:06",
                    "waktu_recovery": "01/02/2023 21:03:14",
                    "durasi_response_time": 2468,
                    "durasi_recovery_time": 8108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hery Maulana",
                    "alamat_pelapor": "Jl. Pahlawan No.79",
                    "no_telp_pelapor": "6281779014989",
                    "keterangan_pelapor": "permasalahan tidak bisa isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5323020100789",
                    "waktu_lapor": "01/02/2023 18:08:16",
                    "waktu_response": "01/02/2023 18:29:04",
                    "waktu_recovery": "01/02/2023 19:36:38",
                    "durasi_response_time": 1248,
                    "durasi_recovery_time": 4054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MIMIN",
                    "alamat_pelapor": "KP CIBENDA JL SIRNAJAYA NO 0 RT 8 RW 4 KEL SIRNAJAYA KEC SERANG BARU KAB BEKASI (DEKAT SEKOLAH MI TARBIATUS SIBIAN)",
                    "no_telp_pelapor": "083122854587",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN DENGAN KET BLOCKING PEMBELIAN. KONDISI PTL PADAM. TIDAK MUNCUL KET PENYEBAB BLOCKING PEMBELIAN. NO METER 32012052083",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106833",
                    "waktu_lapor": "01/02/2023 18:08:32",
                    "waktu_response": "01/02/2023 18:24:30",
                    "waktu_recovery": "01/02/2023 18:37:38",
                    "durasi_response_time": 958,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rohmat nursalim",
                    "alamat_pelapor": "Jl. S. Parman No.125",
                    "no_telp_pelapor": "6283845910944",
                    "keterangan_pelapor": "tidak bisa di isi pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5423020106849",
                    "waktu_lapor": "01/02/2023 18:10:27",
                    "waktu_response": "01/02/2023 19:39:33",
                    "waktu_recovery": "01/02/2023 21:53:19",
                    "durasi_response_time": 5346,
                    "durasi_recovery_time": 8026,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti munawaroh",
                    "alamat_pelapor": "PR HEAVENLAND PARK CGG BLOKU No.2",
                    "no_telp_pelapor": "6281330555702",
                    "keterangan_pelapor": "hari ini 1 feb tadi siang meteran saya diganti oleh petugas, ditrima ayah saya, ternyata sore ini meteran bunyi tanda kwh tinggal sedikit, ketika saya cek ternyata petugas salah pasang alias salah alamat. krn nama & alamat tdk sesuai fisik. mohon dilakukan pengembalian meter lama saya.\\nyg terpasang sekarang a.n. R. soedrajat widitomo seharusnya entjeng bastar.\\nalamat tertera di BA jl. mayangkara kav no 5 wonokromo, fisik yg betul jl. raya mayangkara no 5, gayungan, ketintang.\\nno ID pel terpasang 511413155468  seharusnya 511411052187",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020106854",
                    "waktu_lapor": "01/02/2023 18:11:39",
                    "waktu_response": "01/02/2023 19:35:48",
                    "waktu_recovery": "01/02/2023 21:58:45",
                    "durasi_response_time": 5049,
                    "durasi_recovery_time": 8577,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL PINANG /P.KERJA RT.02/08.",
                    "no_telp_pelapor": "6282283337714",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 19.21.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020106856",
                    "waktu_lapor": "01/02/2023 18:12:06",
                    "waktu_response": "01/02/2023 18:17:26",
                    "waktu_recovery": "01/02/2023 18:19:04",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 98,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad rofi'i",
                    "alamat_pelapor": "DN KRAJAN KECIK No.0 RT.8 RW.2 BESUK",
                    "no_telp_pelapor": "6281359434871",
                    "keterangan_pelapor": "isi token gagal masuk ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020106864",
                    "waktu_lapor": "01/02/2023 18:13:19",
                    "waktu_response": "01/02/2023 18:26:06",
                    "waktu_recovery": "01/02/2023 19:26:42",
                    "durasi_response_time": 767,
                    "durasi_recovery_time": 3636,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "feri sandria",
                    "alamat_pelapor": "kp ruumbia RT 05 RW 03 ",
                    "no_telp_pelapor": "6285891848858",
                    "keterangan_pelapor": "tidak bisa memasukan token listrik mengalami kegagalan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K1223020100382",
                    "waktu_lapor": "01/02/2023 18:13:22",
                    "waktu_response": "01/02/2023 21:42:17",
                    "waktu_recovery": "01/02/2023 22:08:14",
                    "durasi_response_time": 12535,
                    "durasi_recovery_time": 1557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL  PURWODADI GG GG HJ ASTRAL 1 PR SAKINAH PERMAI 2, BLOK A23  KEL SIDOMULYO BARAT KEC TAMPAN, KOTA PEKANBARU// DEKAT DENGAN PR CITRA GARDEN ",
                    "no_telp_pelapor": "081365743643",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. ST APP 1/2/23: 67654 REK FEBRUARI 23 ST AWAL: 65516. ST AKHIR: 65820. REK JANUARI 23: ST AWAL: 65254 . ST AKHIR: 65516",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020106869",
                    "waktu_lapor": "01/02/2023 18:13:51",
                    "waktu_response": "01/02/2023 20:17:33",
                    "waktu_recovery": "01/02/2023 20:38:11",
                    "durasi_response_time": 7422,
                    "durasi_recovery_time": 1238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP STEVEN",
                    "alamat_pelapor": "JL RAYA INDUSTRI JL TABING BLOK L NO. 112 KEL SAWAH BESAR KEC TAMAN SARI JAKBAR ACUAN DEKAT JAKARTA FAIR / PRJ",
                    "no_telp_pelapor": "082181440618",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM )SISA 45.35 KWH\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106873",
                    "waktu_lapor": "01/02/2023 18:15:01",
                    "waktu_response": "01/02/2023 18:28:23",
                    "waktu_recovery": "01/02/2023 19:04:17",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 2154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GURUH",
                    "alamat_pelapor": "PR LINGGA INDAH BL.B NO 5 JL H NAMAN KEL BINTARAJAYA KEC BEKASI BARAT KOTA BEKASI JAWA BARAT ( SEBERANG TPU PONDOK KELAPA ) ",
                    "no_telp_pelapor": "08118110121",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD ( R1T/2.200 VA - R2T/3500 VA). PEMOHON MENGAKU PEMILIK PERSIL, PLN 123 TIDAK DAPAT MEREGISTRASI PROSES TSB DIKARENAKAN KEC/KEL TIDAK ADA PILIHANNYA PADA DATA AP2T.\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106877",
                    "waktu_lapor": "01/02/2023 18:15:28",
                    "waktu_response": "01/02/2023 18:32:12",
                    "waktu_recovery": "01/02/2023 18:39:09",
                    "durasi_response_time": 1004,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI ",
                    "alamat_pelapor": "JL PAWAN 1 GG. PULAU BAWAL, KAUMAN, BENUA KAYONG, KAB. KETAPANG, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081251368277",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2140012052312. TGL 20/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA PETUGAS YANG MENGHUBUNGI DAN MELAKUKAN REALISASI PENYAMBUNGAN. ",
                    "media": "Email",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106880",
                    "waktu_lapor": "01/02/2023 18:15:33",
                    "waktu_response": "01/02/2023 18:29:28",
                    "waktu_recovery": "01/02/2023 19:37:09",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 4061,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020105268, MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106881",
                    "waktu_lapor": "01/02/2023 18:15:40",
                    "waktu_response": "01/02/2023 18:20:14",
                    "waktu_recovery": "01/02/2023 18:40:39",
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sigit wardoyo",
                    "alamat_pelapor": "PR CLASTER PLATINUM BLOK C2 NO16 No.",
                    "no_telp_pelapor": "6281218832330",
                    "keterangan_pelapor": "pemasangan meteran tidak rapi,terkesan berantakan,mohon dirapikan kembali kabel masuk dan kabel keluar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020106888",
                    "waktu_lapor": "01/02/2023 18:16:24",
                    "waktu_response": "01/02/2023 18:37:48",
                    "waktu_recovery": "01/02/2023 19:16:04",
                    "durasi_response_time": 1284,
                    "durasi_recovery_time": 2296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmad",
                    "alamat_pelapor": "DS SOKOBANAH DAYA No. RT. RW. SOKOBANAH",
                    "no_telp_pelapor": "6285940400200",
                    "keterangan_pelapor": "Gagal memasukkan nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106907",
                    "waktu_lapor": "01/02/2023 18:19:33",
                    "waktu_response": "01/02/2023 18:59:38",
                    "waktu_recovery": "01/02/2023 19:04:59",
                    "durasi_response_time": 2405,
                    "durasi_recovery_time": 321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reggy Al Farez",
                    "alamat_pelapor": "DN PAYUNG SARI No.0 RT.003 RW.01 R DENGKLOK",
                    "no_telp_pelapor": "6282258940338",
                    "keterangan_pelapor": "Ini kira kira sampe kapan ya saya harus nunggu pemasangan iconnet? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106909",
                    "waktu_lapor": "01/02/2023 18:19:48",
                    "waktu_response": "01/02/2023 18:25:40",
                    "waktu_recovery": "01/02/2023 18:47:37",
                    "durasi_response_time": 352,
                    "durasi_recovery_time": 1317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amal setiawan",
                    "alamat_pelapor": "JL GUBERNUR SEWAKA No.",
                    "no_telp_pelapor": "6281322751797",
                    "keterangan_pelapor": "Gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106912",
                    "waktu_lapor": "01/02/2023 18:20:19",
                    "waktu_response": "01/02/2023 19:43:38",
                    "waktu_recovery": "01/02/2023 19:45:34",
                    "durasi_response_time": 4999,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GIONAR",
                    "alamat_pelapor": "JL - RT - RW - NO - KEL  NONBES KEC AMBARASI TIMUR KAB KUPANG NTT ACUAN : DEKAT KANTOR POS ",
                    "no_telp_pelapor": "082298288443",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 86089539042 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, \\nSTATUS PADA DATA AP2APST BLOKING PEMBELIAN KWH METER TERBANG SISA KWH = 888 KWH (PTL TDK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020106913",
                    "waktu_lapor": "01/02/2023 18:20:17",
                    "waktu_response": "01/02/2023 18:39:29",
                    "waktu_recovery": "01/02/2023 18:40:51",
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 82,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tommy Darmawansyah",
                    "alamat_pelapor": "JL BANGSALAE No.",
                    "no_telp_pelapor": "6282396153838",
                    "keterangan_pelapor": "gagal saat input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PARIA"
                },
                {
                    "no_laporan": "K5423020106918",
                    "waktu_lapor": "01/02/2023 18:20:43",
                    "waktu_response": "01/02/2023 18:43:59",
                    "waktu_recovery": "01/02/2023 18:58:47",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 888,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andry Hudarojat",
                    "alamat_pelapor": "DE SA KOPI BL R 5/5",
                    "no_telp_pelapor": "6281268448664",
                    "keterangan_pelapor": "saya beli token di tokopedia tapi meter gagal diiisi. sdh saya pastikan no nya benar.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106927",
                    "waktu_lapor": "01/02/2023 18:22:06",
                    "waktu_response": "01/02/2023 18:29:39",
                    "waktu_recovery": "01/02/2023 19:37:57",
                    "durasi_response_time": 453,
                    "durasi_recovery_time": 4098,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sofian hidayat",
                    "alamat_pelapor": "jl Beruang Raya D1 no.31 ,dekat SMA Negeri 1 Cikarang Pusat",
                    "no_telp_pelapor": "628118468348",
                    "keterangan_pelapor": "Tagihan melonjak akibat kesalahan pencatatan pencatatan nomer kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106933",
                    "waktu_lapor": "01/02/2023 18:22:48",
                    "waktu_response": "01/02/2023 18:24:14",
                    "waktu_recovery": "01/02/2023 18:56:55",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 1961,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jepri",
                    "alamat_pelapor": "JL RANCHO INDAH No.0 RT.8 RW.2 TJ BARAT",
                    "no_telp_pelapor": "6281806295269",
                    "keterangan_pelapor": "mohon bantuannya,mau tambah daya ada keterangan ada proses yg belum selesai ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106936",
                    "waktu_lapor": "01/02/2023 18:23:30",
                    "waktu_response": "01/02/2023 18:32:48",
                    "waktu_recovery": "01/02/2023 18:33:51",
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 63,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK BUDI",
                    "alamat_pelapor": "JL JL.KOSAMBI NO 165/34C RT007 RW012 KEBON , KEBON PISANG, SUMUR BANDUNG, KOTA BANDUNG, JAWA BARAT",
                    "no_telp_pelapor": "085287977919",
                    "keterangan_pelapor": "MOHON INFORMAS DAN PENYELESAIAN PADA TGL 01/02/23 PETUGAS DATANG REALISASI PB DENGAN NO REG 5356312079122, DAN MEMINTA SEJUMLAH UANG  (RP 500.000,- SUDAH DBERIKAN ) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020106947",
                    "waktu_lapor": "01/02/2023 18:24:56",
                    "waktu_response": "01/02/2023 18:56:06",
                    "waktu_recovery": "01/02/2023 19:58:37",
                    "durasi_response_time": 1870,
                    "durasi_recovery_time": 3751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "konter usup",
                    "alamat_pelapor": "JL P SINGKEP GNUNG LANGGAR No.0 RT.0 RW.0 SABAH BALA",
                    "no_telp_pelapor": "6285377663360",
                    "keterangan_pelapor": "gagal token\\n5079-0884-1773-2970-3063/MARTUTI/R1M/900VA/13.5KWH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020106950",
                    "waktu_lapor": "01/02/2023 18:25:17",
                    "waktu_response": "01/02/2023 18:26:36",
                    "waktu_recovery": "01/02/2023 19:31:12",
                    "durasi_response_time": 79,
                    "durasi_recovery_time": 3876,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KODARIAH",
                    "alamat_pelapor": "JL RAWA KUDA RANGGON KP RAWA KUDA RT.06/03 NO.10 DS KARANG HARUM KEC KEDUNG WARINGIN KAB BEKASI JABAR. LOKASI : SEBELUM KLINIK MITRA SEHAT",
                    "no_telp_pelapor": "089665158587",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 11.85 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106960",
                    "waktu_lapor": "01/02/2023 18:25:50",
                    "waktu_response": "01/02/2023 19:17:55",
                    "waktu_recovery": "01/02/2023 19:27:17",
                    "durasi_response_time": 3125,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jimmy antonius",
                    "alamat_pelapor": "JL WONOSARI RT 3/6 TKR",
                    "no_telp_pelapor": "6282173388520",
                    "keterangan_pelapor": " bapak petugas PLN soalnya kita mau mengisi saldo listrik tetapi gagal terus, isi token kita sudah hampir habis ini... mohon solusinya bapak petugas PLN... ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5423020106961",
                    "waktu_lapor": "01/02/2023 18:25:57",
                    "waktu_response": "01/02/2023 18:32:30",
                    "waktu_recovery": "01/02/2023 18:47:41",
                    "durasi_response_time": 393,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imas masitoh",
                    "alamat_pelapor": "KP SINDANG JAYA No.0 RT.3 RW.6 SUKAMULYA",
                    "no_telp_pelapor": "6281214491431",
                    "keterangan_pelapor": "no token selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106965",
                    "waktu_lapor": "01/02/2023 18:26:24",
                    "waktu_response": "01/02/2023 18:40:16",
                    "waktu_recovery": "01/02/2023 19:13:29",
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 1993,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL. TANJUNG BARU ( 117, RT 4 RW 02, MANTUIL, BANJARMASIN SELATAN, KOTA BANJARMASIN, KALIMANTAN SELATAN",
                    "no_telp_pelapor": "0857878044318",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 13,0KWH",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020106973",
                    "waktu_lapor": "01/02/2023 18:27:29",
                    "waktu_response": "01/02/2023 18:57:28",
                    "waktu_recovery": "01/02/2023 19:44:51",
                    "durasi_response_time": 1799,
                    "durasi_recovery_time": 2843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi yudha",
                    "alamat_pelapor": "JL LETJEN B UTOYO KENTEN",
                    "no_telp_pelapor": "6282175667972",
                    "keterangan_pelapor": "migrasi kWh token blm d pasang, mhn  d tindak lanjuti untuk d pasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106982",
                    "waktu_lapor": "01/02/2023 18:29:27",
                    "waktu_response": "01/02/2023 20:05:37",
                    "waktu_recovery": "01/02/2023 20:27:15",
                    "durasi_response_time": 5770,
                    "durasi_recovery_time": 1298,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ketut suka yanthi",
                    "alamat_pelapor": "JL KAYU TULANG GG EBONY CANG No.",
                    "no_telp_pelapor": "6281805670857",
                    "keterangan_pelapor": "Permintaan upgrade dari 7700 ke 11000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020106985",
                    "waktu_lapor": "01/02/2023 18:29:44",
                    "waktu_response": "01/02/2023 18:33:02",
                    "waktu_recovery": "02/02/2023 11:17:54",
                    "durasi_response_time": 198,
                    "durasi_recovery_time": 60292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi Pasker",
                    "alamat_pelapor": "Jalan Tanpa Nama",
                    "no_telp_pelapor": "6285323883393",
                    "keterangan_pelapor": "gagal saat isi token. tolong minta no CT gak usah kirim pegawai, karna saya bisa memasukan sendiri",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUGU MULYO"
                },
                {
                    "no_laporan": "K5423020106987",
                    "waktu_lapor": "01/02/2023 18:29:57",
                    "waktu_response": "01/02/2023 18:36:25",
                    "waktu_recovery": "01/02/2023 19:39:05",
                    "durasi_response_time": 388,
                    "durasi_recovery_time": 3760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADI PUTRA PRADANA",
                    "alamat_pelapor": "KP CIANTRA No. CIANTRA",
                    "no_telp_pelapor": "6281389405509",
                    "keterangan_pelapor": "kwh tidak bisa di belikan pulsa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106988",
                    "waktu_lapor": "01/02/2023 18:29:57",
                    "waktu_response": "01/02/2023 18:52:44",
                    "waktu_recovery": "01/02/2023 19:20:46",
                    "durasi_response_time": 1367,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ulfa syafli nosa",
                    "alamat_pelapor": "JL WISMA LAPAI JAYA BLOK I No.9 RT.2 RW.6 KAMPUNG LA",
                    "no_telp_pelapor": "6282169710425",
                    "keterangan_pelapor": "ada ledakan di kwh meter, listrik di rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5423020106990",
                    "waktu_lapor": "01/02/2023 18:30:11",
                    "waktu_response": "01/02/2023 18:47:16",
                    "waktu_recovery": "01/02/2023 19:29:24",
                    "durasi_response_time": 1025,
                    "durasi_recovery_time": 2528,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nuryadi",
                    "alamat_pelapor": "Jl. H.Hasan Perak",
                    "no_telp_pelapor": "6282367283030",
                    "keterangan_pelapor": "kurang arus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PKL BRANDAN"
                },
                {
                    "no_laporan": "K5423020106992",
                    "waktu_lapor": "01/02/2023 18:30:23",
                    "waktu_response": "01/02/2023 18:36:31",
                    "waktu_recovery": "01/02/2023 19:38:14",
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 3703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENA",
                    "alamat_pelapor": "JL CIANTRA NO 149 RT-7 / RW-4  KP CIANTRA  KEC CIKARANG SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "081323865301",
                    "keterangan_pelapor": "TGL 01/02/23 NO METER 56701910475 PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST BLOCKING PEMBELIAN, DAN PADA DATA AP2T TERDAPAT TS P2TL NAMUN BELUM MEMASUKI WAKTU JATUH TEMPO (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106993",
                    "waktu_lapor": "01/02/2023 18:30:27",
                    "waktu_response": "01/02/2023 19:29:37",
                    "waktu_recovery": "01/02/2023 19:32:34",
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdulla",
                    "alamat_pelapor": "JL SAMBIYAN 165 GRD No. KONANG",
                    "no_telp_pelapor": "6283101481702",
                    "keterangan_pelapor": "Gagal Memasukkan Token Listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020106994",
                    "waktu_lapor": "01/02/2023 18:30:36",
                    "waktu_response": "01/02/2023 18:40:37",
                    "waktu_recovery": "01/02/2023 18:41:47",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 70,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzan",
                    "alamat_pelapor": "jalan parit lintang",
                    "no_telp_pelapor": "6283857747698",
                    "keterangan_pelapor": "token listrik tidak bisa masuk gagal trus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020106997",
                    "waktu_lapor": "01/02/2023 18:30:52",
                    "waktu_response": "01/02/2023 21:25:41",
                    "waktu_recovery": "01/02/2023 21:33:55",
                    "durasi_response_time": 10489,
                    "durasi_recovery_time": 494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aida Fitri",
                    "alamat_pelapor": "jln manggan gg puskesmas ",
                    "no_telp_pelapor": "6283198571118",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107007",
                    "waktu_lapor": "01/02/2023 18:32:20",
                    "waktu_response": "01/02/2023 18:43:22",
                    "waktu_recovery": "01/02/2023 18:44:45",
                    "durasi_response_time": 662,
                    "durasi_recovery_time": 83,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marsha ayu noor aida",
                    "alamat_pelapor": "JL W6CQ XJM No.",
                    "no_telp_pelapor": "6282257605393",
                    "keterangan_pelapor": "listrik padam karena ketika token di masukkan menunjukkan tulisan gagal terus, membutuhkan kode reset",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020107008",
                    "waktu_lapor": "01/02/2023 18:32:26",
                    "waktu_response": "01/02/2023 20:09:54",
                    "waktu_recovery": "01/02/2023 20:27:09",
                    "durasi_response_time": 5848,
                    "durasi_recovery_time": 1035,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ketut suka yanthi",
                    "alamat_pelapor": "JL KAYU TULANG GG EBONY CANG No.",
                    "no_telp_pelapor": "6281805670857",
                    "keterangan_pelapor": "Permohonan upgrade listrik dari 7700 ke 11000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020107009",
                    "waktu_lapor": "01/02/2023 18:32:35",
                    "waktu_response": "01/02/2023 19:12:54",
                    "waktu_recovery": "01/02/2023 19:27:52",
                    "durasi_response_time": 2419,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "satrio",
                    "alamat_pelapor": "kota batu, kecamatan orooro ombo depan TPU gondorejo",
                    "no_telp_pelapor": "6285895191562",
                    "keterangan_pelapor": "gagal memasukkan token,KWH meter menunjjukkan periksa, ID :513030939193",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020107016",
                    "waktu_lapor": "01/02/2023 18:34:20",
                    "waktu_response": "01/02/2023 19:19:26",
                    "waktu_recovery": "01/02/2023 20:54:56",
                    "durasi_response_time": 2706,
                    "durasi_recovery_time": 5730,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faried",
                    "alamat_pelapor": "DS GEDANG - GEDANG No.0 RT.0 RW.0 BATU PUTIH",
                    "no_telp_pelapor": "6282336111270",
                    "keterangan_pelapor": "sama kaya kemaren mas. udah diisi pulsa, tapi keluar gagal, padahal nomornya udah sama kayak yg di beli tadi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K1223020100401",
                    "waktu_lapor": "01/02/2023 18:34:48",
                    "waktu_response": "01/02/2023 18:59:55",
                    "waktu_recovery": "01/02/2023 19:07:06",
                    "durasi_response_time": 1507,
                    "durasi_recovery_time": 431,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IAN FAUZI",
                    "alamat_pelapor": "JL. PATUMBAK PASAR7 NO.- RT01 RW 01 GG PEMBANGUNAN DS AJI BAHO KEC PATUMBAK KAB DELI SERDANG \\n DEKAT SEKOLAH SABILUNAZA ",
                    "no_telp_pelapor": "082365666645",
                    "keterangan_pelapor": "MOHON INFORMASI NO REGISTRASI ANGGSURAN TAGIHAN P2TL UNTUK IDPEL: 126150505993 AGAR KEDEPANNYA BSUIA DI BAYARKAN OLEH PELANGGAN. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020107032",
                    "waktu_lapor": "01/02/2023 18:35:58",
                    "waktu_response": "01/02/2023 18:48:12",
                    "waktu_recovery": "01/02/2023 19:47:35",
                    "durasi_response_time": 734,
                    "durasi_recovery_time": 3563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "husnik",
                    "alamat_pelapor": "KP OKABA No.0 RT.0 RW.0 MERAUKE",
                    "no_telp_pelapor": "628124061113",
                    "keterangan_pelapor": "nomor pelanggan di blokir. tidak bisa isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KURIK"
                },
                {
                    "no_laporan": "K5423020107033",
                    "waktu_lapor": "01/02/2023 18:35:59",
                    "waktu_response": "01/02/2023 18:37:06",
                    "waktu_recovery": "01/02/2023 18:47:09",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 603,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putra Arta",
                    "alamat_pelapor": "Jl. Taman Kebo Iwa No.10",
                    "no_telp_pelapor": "6287861395050",
                    "keterangan_pelapor": "5512012119124",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020107039",
                    "waktu_lapor": "01/02/2023 18:36:41",
                    "waktu_response": "01/02/2023 18:40:05",
                    "waktu_recovery": "01/02/2023 21:49:01",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 11336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISRO",
                    "alamat_pelapor": "JL DAMAR KENCANA VI BLOK DI/H 2 RT 03 RW 08 KEL. LEGOK KEC. LEGOK TANGGERANG //DEKAT TAMAN ",
                    "no_telp_pelapor": "0895323346513",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 22.08",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107041",
                    "waktu_lapor": "01/02/2023 18:36:59",
                    "waktu_response": "01/02/2023 19:19:58",
                    "waktu_recovery": "02/02/2023 07:36:12",
                    "durasi_response_time": 2579,
                    "durasi_recovery_time": 44174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GUNTUR ",
                    "alamat_pelapor": "JL DR RATULANGI NO 53K KEL MUMAJANG LUAR KEC MUMAJANG KOTA MAKASSAR \\nACUAN LOKASI BELAKANG CENTRAL BABY KIS / KK RUKO ",
                    "no_telp_pelapor": "08114131197",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 SERTA BK TELAH DILUNASI. APP DISEGEL. MOHON PTL DAPAT DISAMBUNG KEMBALI. CC.54.M_JAFAR 21.47; SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.KHOIRUL.LC 02/02/2023 PKL 02.37",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020107043",
                    "waktu_lapor": "01/02/2023 18:37:30",
                    "waktu_response": "01/02/2023 21:25:52",
                    "waktu_recovery": "01/02/2023 21:33:49",
                    "durasi_response_time": 10102,
                    "durasi_recovery_time": 477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aida Fitri",
                    "alamat_pelapor": "JL MANGAAN 8 LK.17 G.PUSKESMAS",
                    "no_telp_pelapor": "6283198571118",
                    "keterangan_pelapor": "isi saldo token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107045",
                    "waktu_lapor": "01/02/2023 18:37:52",
                    "waktu_response": "01/02/2023 18:43:13",
                    "waktu_recovery": "01/02/2023 18:47:53",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 280,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ucok Henky",
                    "alamat_pelapor": "JL GATOT SUBROTO No.0",
                    "no_telp_pelapor": "6285787768068",
                    "keterangan_pelapor": "tagihan sudah dibayar tetapi MCB belum dipasang",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5523020100800",
                    "waktu_lapor": "01/02/2023 18:38:23",
                    "waktu_response": "01/02/2023 19:14:59",
                    "waktu_recovery": "01/02/2023 20:32:19",
                    "durasi_response_time": 2196,
                    "durasi_recovery_time": 4640,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NILA ",
                    "alamat_pelapor": "JL ABDUL GANI PR BENTENG BLOK F NO 48 RT-12 / RW-2 KEL KALI BARU KEC CILODONG KOTA DEPOK ",
                    "no_telp_pelapor": "087887347293",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN TERTERA BLOCKING PEMBELIAN TIDAK ADA MUNCUL TS / ANGSURAN JATUH TEMPO SISA KWH 380",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5523020100801",
                    "waktu_lapor": "01/02/2023 18:38:31",
                    "waktu_response": "01/02/2023 22:47:05",
                    "waktu_recovery": "01/02/2023 23:04:41",
                    "durasi_response_time": 14914,
                    "durasi_recovery_time": 1056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINI ",
                    "alamat_pelapor": "JL.PADANG SELATAN  PR.CENDANA MATA AIR  THP.II  BLOK D NO.24  KEL.MT AIR KEC.PADANG SELATAN  KOTA PADANG ",
                    "no_telp_pelapor": "087872416118",
                    "keterangan_pelapor": "KELUHAN BERULANG : K3223020100264, TGL 31/01/2023 APP DI BUNGGKAR  DAN DI TGL YANG SAMAM TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI.PTL MINTA SEGERA DISAMBUNG, ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020107056",
                    "waktu_lapor": "01/02/2023 18:39:24",
                    "waktu_response": "01/02/2023 19:35:25",
                    "waktu_recovery": "02/02/2023 00:19:05",
                    "durasi_response_time": 3361,
                    "durasi_recovery_time": 17020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hanny kharisma",
                    "alamat_pelapor": "JL INSP. MARZUKI LR. BAKTI No.",
                    "no_telp_pelapor": "6282158864070",
                    "keterangan_pelapor": "waktu pengisian token tertulis salah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107063",
                    "waktu_lapor": "01/02/2023 18:40:35",
                    "waktu_response": "01/02/2023 19:04:33",
                    "waktu_recovery": "01/02/2023 19:15:17",
                    "durasi_response_time": 1438,
                    "durasi_recovery_time": 644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LATIM",
                    "alamat_pelapor": "DN TAER AER RT. RW. PERIAN",
                    "no_telp_pelapor": "6282341638150",
                    "keterangan_pelapor": "pulsa token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107071",
                    "waktu_lapor": "01/02/2023 18:41:44",
                    "waktu_response": "01/02/2023 18:50:13",
                    "waktu_recovery": "01/02/2023 19:08:57",
                    "durasi_response_time": 509,
                    "durasi_recovery_time": 1124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMUD",
                    "alamat_pelapor": "JL RAYA MAUK KM 11 KP SEPATAN RT.004/004 NO.46 KEL SEPATAN KEC SEPATAN KAB TANGERANG. LOKASI SEBRANG INDOMARET / SAMPING GOLDEN CITY",
                    "no_telp_pelapor": "081283998616",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN PADA DISPLAY TERTERA GAGAL SETELAH UPDATE VKRN 43 \\n(PTL HAMPIR PADAM) SISA 65 KWH / 56032572673993874637",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107072",
                    "waktu_lapor": "01/02/2023 18:41:45",
                    "waktu_response": "01/02/2023 18:42:57",
                    "waktu_recovery": "01/02/2023 21:29:57",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 10020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hermawan Wijaya",
                    "alamat_pelapor": "PR CLUS BANYAN VILLE BLK H10 No.01 CILENGGANG",
                    "no_telp_pelapor": "62816842855",
                    "keterangan_pelapor": "the green cluster banyan ville H10 no.1",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107075",
                    "waktu_lapor": "01/02/2023 18:42:29",
                    "waktu_response": "01/02/2023 18:47:04",
                    "waktu_recovery": "01/02/2023 19:12:22",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 1518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "moch rifai chalik",
                    "alamat_pelapor": "Perumahan Palam Indah Kav.14",
                    "no_telp_pelapor": "6285249993083",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020107077",
                    "waktu_lapor": "01/02/2023 18:42:43",
                    "waktu_response": "01/02/2023 18:43:41",
                    "waktu_recovery": "01/02/2023 19:08:48",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 1507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra Adhy Putra",
                    "alamat_pelapor": "Jl. Lasoso No.18",
                    "no_telp_pelapor": "6285796980472",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107082",
                    "waktu_lapor": "01/02/2023 18:43:21",
                    "waktu_response": "01/02/2023 21:25:59",
                    "waktu_recovery": "01/02/2023 21:33:40",
                    "durasi_response_time": 9758,
                    "durasi_recovery_time": 461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aida Fitri",
                    "alamat_pelapor": "Jl. Mangaan VIII Ps. III No.3 gg puskesmas ",
                    "no_telp_pelapor": "6283198571118",
                    "keterangan_pelapor": "isi token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107086",
                    "waktu_lapor": "01/02/2023 18:44:35",
                    "waktu_response": "01/02/2023 18:46:50",
                    "waktu_recovery": "01/02/2023 18:58:54",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizah A Gafur",
                    "alamat_pelapor": "DK KEL.TUBO No.0 RT.6 RW.2 TERNATE",
                    "no_telp_pelapor": "6281243177171",
                    "keterangan_pelapor": "nomor token tidak bisa diisi gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107090",
                    "waktu_lapor": "01/02/2023 18:45:22",
                    "waktu_response": "01/02/2023 18:53:30",
                    "waktu_recovery": "01/02/2023 19:01:09",
                    "durasi_response_time": 488,
                    "durasi_recovery_time": 459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAMALUDIN",
                    "alamat_pelapor": "JL TAMAN NAROGONG INDAH RAYA BLOK C23 NO.1 RT 07/13 KELURAHAN PENGASINAN, KECAMATAN RAWALUMBU, KOTA BEKASI",
                    "no_telp_pelapor": "081316556910",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI LAYANAN PROSES GESER APP DENGAN NOMOR AGENDA 537410562301302257 DAN NO REG 5374133004431. BIAYA MATERIAL TELAH DILUNASI PADA TANGGAL 30/01/23. HINGGA SAAT INI BELUM ADA REALIASI PENYAMBUNGAN.",
                    "media": "Live Chat Website",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107091",
                    "waktu_lapor": "01/02/2023 18:45:43",
                    "waktu_response": "01/02/2023 19:11:28",
                    "waktu_recovery": "01/02/2023 21:10:58",
                    "durasi_response_time": 1545,
                    "durasi_recovery_time": 7170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kurwandi Setiawan Putra",
                    "alamat_pelapor": "PR ATRANI RESIDENCE C-34 SIDORAHAYU WAGIR No.34 RT.28 RW.4 WAGIR",
                    "no_telp_pelapor": "6285725759998",
                    "keterangan_pelapor": "muncul periksa ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020107094",
                    "waktu_lapor": "01/02/2023 18:45:52",
                    "waktu_response": "01/02/2023 18:58:38",
                    "waktu_recovery": "01/02/2023 19:41:12",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 2554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sufiyan",
                    "alamat_pelapor": "JL MESJID II L.PAKAM",
                    "no_telp_pelapor": "6285373087269",
                    "keterangan_pelapor": "bulan kemarin tanggal 23 saya foto kan meter , tercatat di aplikasi pemakaian hanya sebanyak 204 kwh dan nominal yang harus di bayar hanya 300 ribuan , kenapa sekarang tercatat harus bayar 600 ribu lebih, saya pastikan ini kesalahan.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020107095",
                    "waktu_lapor": "01/02/2023 18:45:58",
                    "waktu_response": "01/02/2023 19:29:30",
                    "waktu_recovery": "01/02/2023 19:32:27",
                    "durasi_response_time": 2612,
                    "durasi_recovery_time": 177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohzain Putra",
                    "alamat_pelapor": "DS LARANGAN NYORMANIS 195 No. BLEGA",
                    "no_telp_pelapor": "6287722887429",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107099",
                    "waktu_lapor": "01/02/2023 18:46:31",
                    "waktu_response": "01/02/2023 19:06:48",
                    "waktu_recovery": "01/02/2023 19:10:46",
                    "durasi_response_time": 1217,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ginanjar",
                    "alamat_pelapor": "DS KALIKIDANG KEL KALIKIDANG KEC SUKARAJA No.0 RT.1 RW.1 0",
                    "no_telp_pelapor": "6281229016169",
                    "keterangan_pelapor": "KWH Pulsa ga Pernah Habis atau berkurang.\\ntolong Bisa di cek . takut nanti macet.\\nTerimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANYUMAS"
                },
                {
                    "no_laporan": "K5423020107101",
                    "waktu_lapor": "01/02/2023 18:46:33",
                    "waktu_response": "01/02/2023 19:29:24",
                    "waktu_recovery": "01/02/2023 19:32:20",
                    "durasi_response_time": 2571,
                    "durasi_recovery_time": 176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syafira",
                    "alamat_pelapor": "Jl. Benkarsah",
                    "no_telp_pelapor": "6285895239584",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107102",
                    "waktu_lapor": "01/02/2023 18:46:40",
                    "waktu_response": "01/02/2023 18:57:06",
                    "waktu_recovery": "01/02/2023 19:21:34",
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 1468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAIFUDIN",
                    "alamat_pelapor": "JL JL TG DUREN VII GG V NO 397",
                    "no_telp_pelapor": "6285692235241",
                    "keterangan_pelapor": "Nomer token tidak bisa dimasukkan ke meteran listriknya muncul keterangan GAGAL ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020107104",
                    "waktu_lapor": "01/02/2023 18:47:20",
                    "waktu_response": "01/02/2023 19:01:25",
                    "waktu_recovery": "01/02/2023 19:22:04",
                    "durasi_response_time": 845,
                    "durasi_recovery_time": 1239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERU",
                    "alamat_pelapor": "JL RAYA HANKAM GG RAMBUTAN NO 36 RT 8/RW 8 KEL JATIMURNI KEC PONDOK MELATI KOTA BEKASI // ACUAN BELAKANG MASJID AL-HIDAYAH ",
                    "no_telp_pelapor": "089675938904",
                    "keterangan_pelapor": "TGL 31/01/23  PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO. MOHON  SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN.  SESUAI INFO PELANGGAN PETUGAS MENGINFORMASIKAN DIJANJIKAN 2 HARI NAMUN BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107107",
                    "waktu_lapor": "01/02/2023 18:47:54",
                    "waktu_response": "02/02/2023 04:44:54",
                    "waktu_recovery": "02/02/2023 06:52:44",
                    "durasi_response_time": 35820,
                    "durasi_recovery_time": 7670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUDIN LAISI",
                    "alamat_pelapor": "PR BTN DOYO PERMAI BLOK-J NO. 29 KEC SENTANI KAB JAYAPURA ACUAN DEKAT MASJID",
                    "no_telp_pelapor": "082248939569",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. TGL 27/01/23 PERGANTIAN APP PRABAYAR KARENA RUSAK. LG DIBERIKAN. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA TOKEN YANG BELUM DIINPUT PADA APP BARU / (MASIH TERDAPAT SISA :138 KWH  PADA APP LAMA (ID METER : 45009509543) ). YBS MENGINGINKAN AGAR  (SISA KWH / TOKEN ) TSB DAPAT DIKONVERSI KE APP BARU (ID METER :45099423738 )) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SENTANI"
                },
                {
                    "no_laporan": "K5423020107123",
                    "waktu_lapor": "01/02/2023 18:50:24",
                    "waktu_response": "01/02/2023 21:26:08",
                    "waktu_recovery": "01/02/2023 21:33:34",
                    "durasi_response_time": 9344,
                    "durasi_recovery_time": 446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aida Fitri",
                    "alamat_pelapor": "Jl. MANGGAAN VIII NO.03 GG PUSKESMAS RT--RW-- KEL MABAR KEC  MEDAN DELI KOTA MEDAN //LOKASI DEKAT DENGAN PUSKESMAS\\n",
                    "no_telp_pelapor": "6283198571118",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL HAMPIR PADAM SISA PULSA PELANGGAN 2.10 KWH. PELANGGAN TELAH MENGHUBUNGI KEMBALI KE PLN 123, DIKARENAKAN BELUM ADA PENANGANAN MAUPUN KONFIRMASI DARI PETUGAS. MOHON TINDAK LANJUT DAN PENYELESAIANNYA.\\nCC.52.ISMAIL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107124",
                    "waktu_lapor": "01/02/2023 18:50:35",
                    "waktu_response": "01/02/2023 19:01:46",
                    "waktu_recovery": "01/02/2023 19:21:06",
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 1160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "JL KEMANG SARI 2 NO 2F RT 01/01  KEL JATIBENING BARU KEC PONDOK GEDE BEKASI ACUAN LOKASI CLUSTER KE 2 ( PALING POJOK ) ",
                    "no_telp_pelapor": "081385642046",
                    "keterangan_pelapor": " \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" SISA TOKEN : 141.10",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107126",
                    "waktu_lapor": "01/02/2023 18:50:33",
                    "waktu_response": "01/02/2023 19:26:07",
                    "waktu_recovery": "01/02/2023 19:34:48",
                    "durasi_response_time": 2134,
                    "durasi_recovery_time": 521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LALU SATRIA EFENDI",
                    "alamat_pelapor": "KP KALBUH No. RT.3 RW.3 KWANG RUND",
                    "no_telp_pelapor": "6281917971336",
                    "keterangan_pelapor": "Mohon bantuannya meter tidak bisa dimasukkan token pulsanya¿ ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107130",
                    "waktu_lapor": "01/02/2023 18:51:03",
                    "waktu_response": "01/02/2023 19:04:07",
                    "waktu_recovery": "01/02/2023 20:10:36",
                    "durasi_response_time": 784,
                    "durasi_recovery_time": 3989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "GUPRAN",
                    "alamat_pelapor": "samping masjid dusun dasan dao, desa ranggagata, kecamatan Praya barat daya kabupaten lombok Tengah.",
                    "no_telp_pelapor": "6283125615447",
                    "keterangan_pelapor": "KWH sering jeglek sekitar jarak / 15 menit",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107132",
                    "waktu_lapor": "01/02/2023 18:51:57",
                    "waktu_response": "01/02/2023 19:27:09",
                    "waktu_recovery": "01/02/2023 19:53:15",
                    "durasi_response_time": 2112,
                    "durasi_recovery_time": 1566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ano",
                    "alamat_pelapor": "Jl. Kp. Pamahan Setya Mulya No.71",
                    "no_telp_pelapor": "628986740703",
                    "keterangan_pelapor": "listrik orang tua kami SELALU TERTULIS \\n,PERIKSA DAN LAMPU NYA MATI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107147",
                    "waktu_lapor": "01/02/2023 18:53:44",
                    "waktu_response": "01/02/2023 19:35:45",
                    "waktu_recovery": "02/02/2023 00:18:56",
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 16991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Nicko Bagus Malikin",
                    "alamat_pelapor": "JL SUKAMAKMUR No.",
                    "no_telp_pelapor": "62895411347504",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107148",
                    "waktu_lapor": "01/02/2023 18:53:56",
                    "waktu_response": "01/02/2023 18:55:39",
                    "waktu_recovery": "01/02/2023 19:03:58",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 499,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elyeser Mujio",
                    "alamat_pelapor": "JL DS. KOTANAGAYA",
                    "no_telp_pelapor": "6282188871646",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MOUTONG"
                },
                {
                    "no_laporan": "K5323020100824",
                    "waktu_lapor": "01/02/2023 18:55:29",
                    "waktu_response": "01/02/2023 18:59:11",
                    "waktu_recovery": "01/02/2023 19:00:40",
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK WAWAN IRAWAN",
                    "alamat_pelapor": "JL PERBANKAN 19 KK USBYTKP KP CURUG PAKU NO 19 RT-2 / RW-2 DS PADASUKA KEC CIMENYAN KAB BANDUNG / DEKAT MASJID AL BAROKAH",
                    "no_telp_pelapor": "6285724913044",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 195.32 PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020107155",
                    "waktu_lapor": "01/02/2023 18:55:23",
                    "waktu_response": "01/02/2023 19:40:47",
                    "waktu_recovery": "01/02/2023 21:31:17",
                    "durasi_response_time": 2724,
                    "durasi_recovery_time": 6630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "mau pasang baru gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107159",
                    "waktu_lapor": "01/02/2023 18:55:44",
                    "waktu_response": "01/02/2023 19:41:02",
                    "waktu_recovery": "01/02/2023 21:31:24",
                    "durasi_response_time": 2718,
                    "durasi_recovery_time": 6622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "pemasangan bary",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107169",
                    "waktu_lapor": "01/02/2023 18:57:35",
                    "waktu_response": "01/02/2023 19:05:59",
                    "waktu_recovery": "01/02/2023 19:36:03",
                    "durasi_response_time": 504,
                    "durasi_recovery_time": 1804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sahwari",
                    "alamat_pelapor": "DN PLASAH No.",
                    "no_telp_pelapor": "6281995447567",
                    "keterangan_pelapor": "gagal masukin token PLN ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020107172",
                    "waktu_lapor": "01/02/2023 18:57:54",
                    "waktu_response": "01/02/2023 19:30:17",
                    "waktu_recovery": "01/02/2023 22:35:34",
                    "durasi_response_time": 1943,
                    "durasi_recovery_time": 11117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Clarasari Setiawan",
                    "alamat_pelapor": "Jl. Kedoya Raya Blok Asem No.38",
                    "no_telp_pelapor": "6285773623140",
                    "keterangan_pelapor": "tombol pada meteran susah di tekan, tolong proses dan perbaiki segera, ID Token 56604822819 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020107173",
                    "waktu_lapor": "01/02/2023 18:57:59",
                    "waktu_response": "01/02/2023 19:32:55",
                    "waktu_recovery": "02/02/2023 04:48:51",
                    "durasi_response_time": 2096,
                    "durasi_recovery_time": 33356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Triyanto",
                    "alamat_pelapor": "Jl. Masjid Al-Munir No.13",
                    "no_telp_pelapor": "6283127132930",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020107174",
                    "waktu_lapor": "01/02/2023 18:58:14",
                    "waktu_response": "01/02/2023 19:04:13",
                    "waktu_recovery": "01/02/2023 19:13:35",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad azhar",
                    "alamat_pelapor": "JL JL.NAKULA 9 BL.7D/02 B.JAYA No.0 RT. RW.",
                    "no_telp_pelapor": "6281256592196",
                    "keterangan_pelapor": "tidak bisa beli token nomor token terblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020107176",
                    "waktu_lapor": "01/02/2023 18:58:24",
                    "waktu_response": "01/02/2023 19:05:28",
                    "waktu_recovery": "01/02/2023 20:23:51",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 4703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zhan",
                    "alamat_pelapor": "DN LD.BELO BAT RT. RW. LD.BELO BA",
                    "no_telp_pelapor": "6285956558008",
                    "keterangan_pelapor": "gagal memasukkan pulsa token meter, udah di coba 3x dan terus gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107180",
                    "waktu_lapor": "01/02/2023 18:58:53",
                    "waktu_response": "01/02/2023 19:04:05",
                    "waktu_recovery": "01/02/2023 19:12:08",
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 483,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS OTAK DESA RT. RW. PRINGGABAY",
                    "no_telp_pelapor": "6287753278864",
                    "keterangan_pelapor": "tidak bisa input token listrik \\\"padam\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107182",
                    "waktu_lapor": "01/02/2023 18:59:32",
                    "waktu_response": "01/02/2023 19:09:41",
                    "waktu_recovery": "01/02/2023 19:19:41",
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 600,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Nur Syaifullah",
                    "alamat_pelapor": "DS KEBET No. 0 RT. 5 RW. 1 KEBET",
                    "no_telp_pelapor": "6285730857836",
                    "keterangan_pelapor": "tidak bisa diisi token karena terblokir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020107183",
                    "waktu_lapor": "01/02/2023 18:59:35",
                    "waktu_response": "01/02/2023 19:05:52",
                    "waktu_recovery": "01/02/2023 20:08:33",
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 3761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adwed jendra riza",
                    "alamat_pelapor": "KK PERUM JATINEGARA INDAH BLK CA2 No.8 RT.0 RW.0 JATINEGARA",
                    "no_telp_pelapor": "6281385688442",
                    "keterangan_pelapor": "saya beli token tapi saat di entri gagal, di riwyat pebelian token saya masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107184",
                    "waktu_lapor": "01/02/2023 18:59:44",
                    "waktu_response": "01/02/2023 19:35:19",
                    "waktu_recovery": "01/02/2023 21:03:06",
                    "durasi_response_time": 2135,
                    "durasi_recovery_time": 5267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Afrianti",
                    "alamat_pelapor": "KP BABAKAN DAYEUH No.0 RT.003 RW.03 CILEUNGSI",
                    "no_telp_pelapor": "628811982526",
                    "keterangan_pelapor": "kenapa tagihan listrik saya bisa membengkak?\\nbulan desember normal tagihan +- 110.000\\nbulan januari tiba\\\" jadi hanya 10.000\\nkenapa sekarang seperti di akumulasi tagihan.y jadi 215.000\\nlogika nya gak mungkin saya pakai listrik hanya 10.000 selama 1 bulan?\\nkalau sudah begini saya harus gimana?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5523020100821",
                    "waktu_lapor": "01/02/2023 18:59:54",
                    "waktu_response": "01/02/2023 19:39:44",
                    "waktu_recovery": "01/02/2023 19:48:27",
                    "durasi_response_time": 2390,
                    "durasi_recovery_time": 523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR IMAM PERMANA",
                    "alamat_pelapor": "JL. MANINJAU 6 RT 003 RW 24 PERUM CIKARANG LAKE VIEW  BLOK D9 NO. 23 KEL SUKARAGAM KEC SERANG BARU KAB BEKASI ",
                    "no_telp_pelapor": "083807494648",
                    "keterangan_pelapor": "TGL  19/11/2022  PENANGANAN GANGGUAN APP RUSAK (1300 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5522111900538 DAN TIDAK MENERIMA SURAT BERITA ACARA.  MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107185",
                    "waktu_lapor": "01/02/2023 18:59:54",
                    "waktu_response": "01/02/2023 19:43:47",
                    "waktu_recovery": "01/02/2023 19:46:17",
                    "durasi_response_time": 2633,
                    "durasi_recovery_time": 150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ferianto",
                    "alamat_pelapor": "JL Jl.KELUANG LOLO Ds.KELUANG LOLO Kec.KUAR No.0 RT. RW.",
                    "no_telp_pelapor": "6282156580744",
                    "keterangan_pelapor": "gagal memasukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K5423020107186",
                    "waktu_lapor": "01/02/2023 19:00:04",
                    "waktu_response": "01/02/2023 19:07:32",
                    "waktu_recovery": "01/02/2023 19:08:43",
                    "durasi_response_time": 448,
                    "durasi_recovery_time": 71,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SATRIA KESUMA SURYAWAN",
                    "alamat_pelapor": "JL AHMAD YANI No. RT.0",
                    "no_telp_pelapor": "6282376054443",
                    "keterangan_pelapor": "Pembayaran Bulan ini berbeda dengan KwH yg tertulis di meteran, di struk kwh menunjukan 00002133-00002260 (foto terlampir)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5423020107187",
                    "waktu_lapor": "01/02/2023 19:00:22",
                    "waktu_response": "01/02/2023 19:14:35",
                    "waktu_recovery": "01/02/2023 19:38:58",
                    "durasi_response_time": 853,
                    "durasi_recovery_time": 1463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anastasia Ayrin",
                    "alamat_pelapor": "KK TM TITIAN IDH J2 No.11 RT.000 RW.00 TITIAN IDH",
                    "no_telp_pelapor": "6285215526456",
                    "keterangan_pelapor": "Lapor meteran tgl 25 Jan 2023 78887 pemakaian 166 dengan estimasi bayar 256ribu tetapi ketika mau membayar menjadi 477ribu?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107190",
                    "waktu_lapor": "01/02/2023 19:00:37",
                    "waktu_response": "02/02/2023 10:21:14",
                    "waktu_recovery": "02/02/2023 10:31:21",
                    "durasi_response_time": 55237,
                    "durasi_recovery_time": 607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EKO DWI PRASETYO",
                    "alamat_pelapor": "gedongan gondangsari pakis Magelang jawa tengah ",
                    "no_telp_pelapor": "6285712575951",
                    "keterangan_pelapor": "assalamualaikum wr wb kepada bapak/i pln yang terhormat dengan ini saya atas nama Eko Dwi Prasetyo sangat memohon kepada bapak/i yang bertugas agar daya listrik saya disubsidi dikarenakan saya benar benar masyarakat kurang mampu¿¿¿¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEGALREJO"
                },
                {
                    "no_laporan": "K5423020107191",
                    "waktu_lapor": "01/02/2023 19:00:47",
                    "waktu_response": "01/02/2023 19:07:38",
                    "waktu_recovery": "01/02/2023 21:16:59",
                    "durasi_response_time": 411,
                    "durasi_recovery_time": 7761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADROJI",
                    "alamat_pelapor": "JL DESA SUKATANI RT 004 RW 005 NO 10  KP CAMBAI DESA SUKATANI KEC RAJEG KAB TANGGERANG \\nACUAN LOKASI DEKAT MASJID ALFALAIAH ",
                    "no_telp_pelapor": "088212199082",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 \\nSISA 15.62 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107192",
                    "waktu_lapor": "01/02/2023 19:00:45",
                    "waktu_response": "01/02/2023 19:05:59",
                    "waktu_recovery": "01/02/2023 20:50:48",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 6289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rezi Efwandi",
                    "alamat_pelapor": "kebon daya dusun punik jejelok",
                    "no_telp_pelapor": "6281997995733",
                    "keterangan_pelapor": "pulsa habis dan saat di isikan token selalu di riject",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107195",
                    "waktu_lapor": "01/02/2023 19:01:12",
                    "waktu_response": "01/02/2023 19:07:17",
                    "waktu_recovery": "01/02/2023 19:55:19",
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 2882,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Janet Dominic Salipadang",
                    "alamat_pelapor": "PR TELKOMAS JL.TELKOM VII C3 No.216 RT.6 RW.3 BERUA",
                    "no_telp_pelapor": "6285298142422",
                    "keterangan_pelapor": "Saya beli token listrik sekitar jam 6 sore WITA, lalu ketika saya coba input ke meteran muncul tulisan gagal, padahal angka yang dimasukkan sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107203",
                    "waktu_lapor": "01/02/2023 19:02:23",
                    "waktu_response": "01/02/2023 19:05:46",
                    "waktu_recovery": "01/02/2023 22:33:29",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 12463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JL. BANGKA 11 NO 52 RT 006/010 KEL PELA MAMPANG KEC MAMPANG PRAPATAN JAK - SEL",
                    "no_telp_pelapor": "081286940400",
                    "keterangan_pelapor": "TGL 01/02/23 DILAKUKAN PERGANTIAN APP PRABAYAR KARENA RUSAK OLEH PETUGAS. SESUAI INFO PELANGGAN PADA NO METER LAMA 56603438245. YBS MASIH MEMILIKI NO TOKEN DI APP SEBELUMNYA DAN PELANGGAN MENGINGINKAN AGAR NO TOKEN SEBESAR RP.500.000,- TSB DAPAT DIKONVERSIKAN KE NO METER BARU 14448333048",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K1423020100549",
                    "waktu_lapor": "01/02/2023 19:02:32",
                    "waktu_response": "01/02/2023 19:04:08",
                    "waktu_recovery": "01/02/2023 21:07:14",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 7386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SURYANI",
                    "alamat_pelapor": "JL RAMA WONOSARI NO 107 RT 3 RW 8 KEL. WONOSARI, KEC.PRABUMULIH UTARA, KOTA PRABUMULIH ",
                    "no_telp_pelapor": "081278350291",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  ( PTL MENYALA ) DENGAN NO METER 32152159003 SISA KWH 453 NO TOKEN 7195-2107-2817-2246-5195\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020107206",
                    "waktu_lapor": "01/02/2023 19:02:58",
                    "waktu_response": "01/02/2023 19:15:44",
                    "waktu_recovery": "01/02/2023 19:33:41",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 1077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Saleh",
                    "alamat_pelapor": "mes Babinsa Koramil 1606.08 desa duman",
                    "no_telp_pelapor": "6281233979377",
                    "keterangan_pelapor": "kWh pasca bayar di cabut tanpa pemberitahuan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107209",
                    "waktu_lapor": "01/02/2023 19:03:10",
                    "waktu_response": "01/02/2023 19:35:03",
                    "waktu_recovery": "01/02/2023 19:48:42",
                    "durasi_response_time": 1913,
                    "durasi_recovery_time": 819,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurherlina",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6285156718778",
                    "keterangan_pelapor": "isi token gagal terus padahal sudah benar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107212",
                    "waktu_lapor": "01/02/2023 19:03:32",
                    "waktu_response": "01/02/2023 19:04:17",
                    "waktu_recovery": "01/02/2023 19:11:44",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan nurauni",
                    "alamat_pelapor": "Talle Talle , lorong SMA 17 ",
                    "no_telp_pelapor": "6281356451691",
                    "keterangan_pelapor": "isi token , gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANETE"
                },
                {
                    "no_laporan": "K5423020107213",
                    "waktu_lapor": "01/02/2023 19:03:38",
                    "waktu_response": "01/02/2023 19:45:39",
                    "waktu_recovery": "02/02/2023 11:18:01",
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 55942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suripto",
                    "alamat_pelapor": "mataram jaya",
                    "no_telp_pelapor": "6285714536479",
                    "keterangan_pelapor": "bagai mana cara nya agar bisa di isi pulsa,suda dua kali beli pulsa gak ada yang bisa masuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUGU MULYO"
                },
                {
                    "no_laporan": "K5423020107214",
                    "waktu_lapor": "01/02/2023 19:03:53",
                    "waktu_response": "01/02/2023 19:40:06",
                    "waktu_recovery": "01/02/2023 19:48:59",
                    "durasi_response_time": 2173,
                    "durasi_recovery_time": 533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti salbiah",
                    "alamat_pelapor": "KP GEMPOL No.00 RT.1 RW.2 RIDO GALIH",
                    "no_telp_pelapor": "6285715773750",
                    "keterangan_pelapor": "token bapak saya diblokir tiba tiba. sehingga tidak bisa isi pulsa listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107217",
                    "waktu_lapor": "01/02/2023 19:04:11",
                    "waktu_response": "01/02/2023 20:37:25",
                    "waktu_recovery": "01/02/2023 20:39:49",
                    "durasi_response_time": 5594,
                    "durasi_recovery_time": 144,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Stanislaus Rio Putra",
                    "alamat_pelapor": "JL JOMBLANG TANAH PUT RT.1 RW.3 JOMBLANG",
                    "no_telp_pelapor": "6281475516100",
                    "keterangan_pelapor": "Mau tanya soal tagihan Februari apakah sudah keluar dan terbayar kan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020107218",
                    "waktu_lapor": "01/02/2023 19:04:17",
                    "waktu_response": "01/02/2023 19:05:07",
                    "waktu_recovery": "01/02/2023 20:25:02",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 4795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rendi d",
                    "alamat_pelapor": "KP TEGAL PUTAT No.0 RT.2 RW.6 SUKASIRNA",
                    "no_telp_pelapor": "6281318905031",
                    "keterangan_pelapor": "beli token berkali kali tidak bissa masuk ke kWh menunjukkan gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020107220",
                    "waktu_lapor": "01/02/2023 19:05:29",
                    "waktu_response": "01/02/2023 19:07:09",
                    "waktu_recovery": "01/02/2023 19:15:37",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI ",
                    "alamat_pelapor": "JL CAMAN BLOK A NO 17  RT007/05 KEL JT BENING KEC PD GEDE KOTA BEKASI. ACUAN LOKASI MASUK PERUMAHAN TAMAN BOUGENVIL ",
                    "no_telp_pelapor": "085216718287",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 17,64.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107224",
                    "waktu_lapor": "01/02/2023 19:05:59",
                    "waktu_response": "02/02/2023 08:50:48",
                    "waktu_recovery": "02/02/2023 09:37:46",
                    "durasi_response_time": 49489,
                    "durasi_recovery_time": 2818,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Henra Gunawan",
                    "alamat_pelapor": "Jalan Belanda, Dusun 2",
                    "no_telp_pelapor": "6285333231253",
                    "keterangan_pelapor": "Kos Anum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020107226",
                    "waktu_lapor": "01/02/2023 19:06:24",
                    "waktu_response": "01/02/2023 19:40:44",
                    "waktu_recovery": "02/02/2023 04:25:55",
                    "durasi_response_time": 2060,
                    "durasi_recovery_time": 31511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mahfudli",
                    "alamat_pelapor": "JL MENTENG DALAM No.16 RT.11 RW.13 MENT DLM",
                    "no_telp_pelapor": "6285810140215",
                    "keterangan_pelapor": "kwh meter tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020107231",
                    "waktu_lapor": "01/02/2023 19:07:14",
                    "waktu_response": "01/02/2023 19:09:30",
                    "waktu_recovery": "01/02/2023 19:48:13",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 2323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mayna Fashion",
                    "alamat_pelapor": "Jalan Panjaitan No 82 Kartoharjo",
                    "no_telp_pelapor": "6281232018048",
                    "keterangan_pelapor": "gagal ketika menginput token listrik yang baru di beli, padahal angka yang di masukkan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107232",
                    "waktu_lapor": "01/02/2023 19:07:16",
                    "waktu_response": "01/02/2023 19:43:31",
                    "waktu_recovery": "01/02/2023 21:27:38",
                    "durasi_response_time": 2175,
                    "durasi_recovery_time": 6247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusrifan",
                    "alamat_pelapor": "Jl. Taman Mahoni 5 Blok B 2 No.32",
                    "no_telp_pelapor": "62895705881414",
                    "keterangan_pelapor": "listrik tiba tiba mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020107234",
                    "waktu_lapor": "01/02/2023 19:07:36",
                    "waktu_response": "01/02/2023 19:10:12",
                    "waktu_recovery": "01/02/2023 21:07:22",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 7030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BASUKI",
                    "alamat_pelapor": "DS TANJUNG KEMALA No.1 LUBAI",
                    "no_telp_pelapor": "6282186962929",
                    "keterangan_pelapor": "gagal masukan pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020107235",
                    "waktu_lapor": "01/02/2023 19:07:48",
                    "waktu_response": "01/02/2023 19:40:15",
                    "waktu_recovery": "01/02/2023 19:49:06",
                    "durasi_response_time": 1947,
                    "durasi_recovery_time": 531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI GUNAWAN",
                    "alamat_pelapor": "GG DAWAI KP PAGAULAN     RT-13 / RW-5 NO 30 DS SUKARESMI KEC CIKARANG SELATAN BEKASI",
                    "no_telp_pelapor": "089675053603",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN. TGL 01/02/23 NO METER 14230087422 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA DATA P2APST BLOCKING PEMBELIAN, DAN PADA DATA AP2T TERDAPAT TS P2TL NAMUN BELUM MEMASUKI WAKTU JATUH TEMPO (PTL TIDAK PADAM) SIASA KWH 280",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107237",
                    "waktu_lapor": "01/02/2023 19:08:18",
                    "waktu_response": "02/02/2023 07:48:24",
                    "waktu_recovery": "02/02/2023 08:30:30",
                    "durasi_response_time": 45606,
                    "durasi_recovery_time": 2526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "Jl. Bogen II No.85",
                    "no_telp_pelapor": "6282192486172",
                    "keterangan_pelapor": "tolong bantuannya kenapa bulan februari ini listrik saya tarif nya naik nya banyak sekali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020107238",
                    "waktu_lapor": "01/02/2023 19:08:18",
                    "waktu_response": "01/02/2023 20:01:18",
                    "waktu_recovery": "01/02/2023 20:41:33",
                    "durasi_response_time": 3180,
                    "durasi_recovery_time": 2415,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Sapta Wardana",
                    "alamat_pelapor": "JL IPIK GANDAMANAH CEULI BADAK No.0 RT.2 RW.5 TEGALMUNJU",
                    "no_telp_pelapor": "628117211075",
                    "keterangan_pelapor": "mohon info kenapa pengaduan sya di batalkan secara sepihak , mohon kami di bagian pelanggan diberikan surat dinas mengenai kendala di lapangan , setor tgl 30 belum ada solusi nya , klo ada kendala sampaikan kepada pelanggan , bukan di diamkan , segala tunggal selisih bayar mau pun timbul karena ada p2tl kemaren sdh kamu bayarkan hampir 10 JT lebih, dan PLN siap melayani tambah daya nya , tetapi SD sekarang tidak terlaksana, atas perhatiannya ucapkan tks ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107245",
                    "waktu_lapor": "01/02/2023 19:08:56",
                    "waktu_response": "01/02/2023 19:11:32",
                    "waktu_recovery": "01/02/2023 19:24:40",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh sahril",
                    "alamat_pelapor": "DS SUNGE LEBAK No. 0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6281231145225",
                    "keterangan_pelapor": "PERIKSA ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020107246",
                    "waktu_lapor": "01/02/2023 19:09:12",
                    "waktu_response": "01/02/2023 21:26:21",
                    "waktu_recovery": "01/02/2023 21:33:28",
                    "durasi_response_time": 8229,
                    "durasi_recovery_time": 427,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PAZO",
                    "alamat_pelapor": "JL.VETERAN PASAR 8 NO.441 RT- RW- DSN 5A - KEL.MANUNGGAL KEC.LABUAN DELI KAB.DELI SERDANG - SUMUT // DEKAT POM BENSIN",
                    "no_telp_pelapor": "082362509393",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 39,1 KWH ( PTL MENYALA)//CC.12.AKMALUL\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107249",
                    "waktu_lapor": "01/02/2023 19:09:29",
                    "waktu_response": "01/02/2023 19:13:39",
                    "waktu_recovery": "01/02/2023 19:55:04",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 2485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Angga Ginanjar",
                    "alamat_pelapor": "KK BKS TIMUR REG C21 No.12 RT.000 RW.00 CIMUNING",
                    "no_telp_pelapor": "628128086892",
                    "keterangan_pelapor": "Beli token di mbanking, id pelanggan tiba2 error",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020107252",
                    "waktu_lapor": "01/02/2023 19:10:07",
                    "waktu_response": "01/02/2023 19:11:23",
                    "waktu_recovery": "01/02/2023 20:08:21",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 3418,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ema Nurvina",
                    "alamat_pelapor": "JL JL SELAT BETUNG NO.18 DR SAWIT",
                    "no_telp_pelapor": "6285771716400",
                    "keterangan_pelapor": "Input token GAGAL terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107255",
                    "waktu_lapor": "01/02/2023 19:10:29",
                    "waktu_response": "01/02/2023 19:12:58",
                    "waktu_recovery": "01/02/2023 19:16:03",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sdn1lenek",
                    "alamat_pelapor": "DS OTAK DESA RT. RW. LENEK",
                    "no_telp_pelapor": "6281997798868",
                    "keterangan_pelapor": "tidak bisa diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107257",
                    "waktu_lapor": "01/02/2023 19:10:50",
                    "waktu_response": "01/02/2023 19:12:32",
                    "waktu_recovery": "01/02/2023 19:14:15",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamba Allah",
                    "alamat_pelapor": "DS LANTEK TIMUR No. RT. RW. BANGKALAN",
                    "no_telp_pelapor": "62815642588544",
                    "keterangan_pelapor": "gagal masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107258",
                    "waktu_lapor": "01/02/2023 19:10:53",
                    "waktu_response": "01/02/2023 20:16:54",
                    "waktu_recovery": "01/02/2023 20:18:15",
                    "durasi_response_time": 3961,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Setiono Tion",
                    "alamat_pelapor": "DK GADOG PARAKAN RT.02 RW.3 PWNEGORO",
                    "no_telp_pelapor": "6285299561822",
                    "keterangan_pelapor": "kwh di ganti jd boros pdhl pemakaian sama sprti kwh yg dulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5423020107259",
                    "waktu_lapor": "01/02/2023 19:11:03",
                    "waktu_response": "01/02/2023 19:14:20",
                    "waktu_recovery": "01/02/2023 19:48:06",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 2026,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mayna Fashion",
                    "alamat_pelapor": "Jalan Panjaitan No 82 Kartoharjo",
                    "no_telp_pelapor": "6281232018048",
                    "keterangan_pelapor": "gagal ketika menginput token listrik yang baru di beli, padahal angka yang di masukkan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107261",
                    "waktu_lapor": "01/02/2023 19:11:16",
                    "waktu_response": "01/02/2023 20:09:06",
                    "waktu_recovery": "01/02/2023 20:14:53",
                    "durasi_response_time": 3470,
                    "durasi_recovery_time": 347,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRISNA",
                    "alamat_pelapor": "JL TOINASA NO- RT 4/- DS TOINASA KEC PAMONA BARAT KAB POSO (DEKAT SMP PAMONA BARAT)",
                    "no_telp_pelapor": "081241796557",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/2023 PELANGGAN DENGAN NO METER 32143262627 TIDAK DAPAT MELAKUKAN INPUT TOKEN DENGAN KETERANGAN GAGAL. SISA 30 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TENTENA"
                },
                {
                    "no_laporan": "K5423020107262",
                    "waktu_lapor": "01/02/2023 19:11:09",
                    "waktu_response": "01/02/2023 19:17:29",
                    "waktu_recovery": "01/02/2023 19:53:10",
                    "durasi_response_time": 380,
                    "durasi_recovery_time": 2141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nova utami",
                    "alamat_pelapor": "Jl. H. Gemin No.76",
                    "no_telp_pelapor": "6281210897482",
                    "keterangan_pelapor": "gagal memasukkan token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107269",
                    "waktu_lapor": "01/02/2023 19:11:39",
                    "waktu_response": "01/02/2023 19:24:32",
                    "waktu_recovery": "01/02/2023 21:37:18",
                    "durasi_response_time": 773,
                    "durasi_recovery_time": 7966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hisam Edi Purwanto",
                    "alamat_pelapor": "Jatipelem Diwek Jombang RT 04 RW 01",
                    "no_telp_pelapor": "62881036104620",
                    "keterangan_pelapor": "rencana hari ini tgl 1 februari 2023 akan melakukan pembayaran pertama kali setelah melakukan tambah daya di tgl 17 januari 2023 kemarin. akan tetapi tidak bisa melakukan pembayaran (pembayaran tidak berhasil. laporan yang tertera \\\"ID tidak ditemukan\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020107277",
                    "waktu_lapor": "01/02/2023 19:13:01",
                    "waktu_response": "01/02/2023 19:35:29",
                    "waktu_recovery": "01/02/2023 21:08:38",
                    "durasi_response_time": 1348,
                    "durasi_recovery_time": 5589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI",
                    "alamat_pelapor": "RUKO GRAHA BOULEVARD JLN GADING SERPONG KEL.CURUG SANGERENG KEC KELAPA DUA KAB TANGERANG BANTEN",
                    "no_telp_pelapor": "081283273706 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA : 65.29 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107283",
                    "waktu_lapor": "01/02/2023 19:15:04",
                    "waktu_response": "01/02/2023 19:17:19",
                    "waktu_recovery": "01/02/2023 20:04:05",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 2806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Setiawan",
                    "alamat_pelapor": "JL RY TAMBAK No.0 RT.1 RW.4",
                    "no_telp_pelapor": "6282143083617",
                    "keterangan_pelapor": "mau ngisi pulsa ada kendala periksa ..",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020107285",
                    "waktu_lapor": "01/02/2023 19:15:21",
                    "waktu_response": "01/02/2023 20:17:24",
                    "waktu_recovery": "01/02/2023 20:38:04",
                    "durasi_response_time": 3723,
                    "durasi_recovery_time": 1240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN",
                    "alamat_pelapor": "JL.KAPUK MUARA GG.SAMARASA NO.48B RT 10 RW 04 KEL.KAPUK MUARA KEC.PENJARINGAN - JAKUT",
                    "no_telp_pelapor": "082233163539",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENANGANAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN , SISA 15,17 KWH (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020107287",
                    "waktu_lapor": "01/02/2023 19:15:28",
                    "waktu_response": "01/02/2023 19:16:32",
                    "waktu_recovery": "01/02/2023 20:00:21",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 2629,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIZKI ANDIKA PUTRA",
                    "alamat_pelapor": "JL SIRAJUDDIN RANI No.0 RT.0 RW.0 TOMBOLO",
                    "no_telp_pelapor": "6285757227754",
                    "keterangan_pelapor": "token tidak mau masuk.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K3223020100431",
                    "waktu_lapor": "01/02/2023 19:16:02",
                    "waktu_response": "01/02/2023 19:30:09",
                    "waktu_recovery": "01/02/2023 20:18:50",
                    "durasi_response_time": 847,
                    "durasi_recovery_time": 2921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYO SAPTONO",
                    "alamat_pelapor": "JL NUSA JAYA PR GRIYA TORINA BLOK E NO. 6 RT-12 / RW-6 KEL PONDOK KRANJI KEC CITUTAT TIMUR KOTA TANGSEL, BELAKANG BINTARO PLAZA, DEKAT STASIUN PONDOK KRANJI",
                    "no_telp_pelapor": "081908202018",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGELUHKAN SISA KWH PELANGGAN CEPAT HABIS SEJAK PERGANTIAN METERAN SEBULAN TERKAHIR, TOKEN SEBESAR RP. 50.000 HANYA DIGUNAKAN SELAMA 1 HARI YANG BIASANYA HABIS SELAMA 2 HARI, PEMAKAIAN DILOKASI NORMAL DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020107290",
                    "waktu_lapor": "01/02/2023 19:16:07",
                    "waktu_response": "01/02/2023 19:19:38",
                    "waktu_recovery": "01/02/2023 19:36:27",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 1009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diana Natalia Mamentu",
                    "alamat_pelapor": "JL RSS KOKA",
                    "no_telp_pelapor": "6285240055454",
                    "keterangan_pelapor": "meter sudah di cabut ketika tidak ada orang di rumah, padahal setiap bulan kami selalu membayar tagihan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANIKI"
                },
                {
                    "no_laporan": "K5423020107293",
                    "waktu_lapor": "01/02/2023 19:17:17",
                    "waktu_response": "01/02/2023 19:18:30",
                    "waktu_recovery": "01/02/2023 19:27:51",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti nurajilah",
                    "alamat_pelapor": "JL HARAPAN JAYA No.0 RT.0",
                    "no_telp_pelapor": "6285769879198",
                    "keterangan_pelapor": "ingin tambah daya dari daya 900watt ke 1300watt",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020107302",
                    "waktu_lapor": "01/02/2023 19:18:39",
                    "waktu_response": "01/02/2023 19:29:11",
                    "waktu_recovery": "01/02/2023 21:10:33",
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 6082,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gusri muharomy",
                    "alamat_pelapor": "JL KAKAP 6 PERUMNAS No.17 RT.6 RW.9",
                    "no_telp_pelapor": "6282123097774",
                    "keterangan_pelapor": "mohon bantuannya untuk kedua x nya saya isi token selalu gagal tidak bisa masuk2..mohon bantuannya Team terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107303",
                    "waktu_lapor": "01/02/2023 19:18:42",
                    "waktu_response": "01/02/2023 19:22:29",
                    "waktu_recovery": "01/02/2023 20:10:29",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 2880,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rusdianto",
                    "alamat_pelapor": "jln. Majenang RT 03 makroman ",
                    "no_telp_pelapor": "6285787917623",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5423020107304",
                    "waktu_lapor": "01/02/2023 19:18:57",
                    "waktu_response": "01/02/2023 19:29:30",
                    "waktu_recovery": "01/02/2023 21:35:52",
                    "durasi_response_time": 633,
                    "durasi_recovery_time": 7582,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ASMINAH ",
                    "alamat_pelapor": "KP KENANGA GG MASJID RT 03 RW 02 NO. - KEL KENANGA  KEC CIPONDOH KOTA TANGERANG ",
                    "no_telp_pelapor": "081212873083",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER : 14040699648 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2PST SILAHKAN KIRIM DIL PREPAID. SISA 302 KWH \\n\\nPELANGGAN MELAPOR ULANG 12G0N3A/081212873083/20:46/CC.54.MUHAJIR",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107310",
                    "waktu_lapor": "01/02/2023 19:19:44",
                    "waktu_response": "01/02/2023 20:16:01",
                    "waktu_recovery": "01/02/2023 20:29:59",
                    "durasi_response_time": 3377,
                    "durasi_recovery_time": 838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Darmiah",
                    "alamat_pelapor": "PR HAMSIH No.00 RT.2 RW.3 TAMALANREA",
                    "no_telp_pelapor": "6281241041787",
                    "keterangan_pelapor": "nomor token selalu gagal saat di isi vocher",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107318",
                    "waktu_lapor": "01/02/2023 19:20:44",
                    "waktu_response": "01/02/2023 19:27:20",
                    "waktu_recovery": "01/02/2023 20:45:55",
                    "durasi_response_time": 396,
                    "durasi_recovery_time": 4715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAIDAR",
                    "alamat_pelapor": "KP NANGGEWER RT002 RW 002 DESA LABANSARI KEC CIKARANG TIMUR BEKASI",
                    "no_telp_pelapor": "085719038436",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT  MELAKUKAN INPUT TOKEN DISPLAY TERTERA USANG  PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 30/01/2023 SEBESAR \\nRP. 20.000 ,- DENGAN NOMOR TOKEN 27986305938927635591 DAN SISA KWH 1676.",
                    "media": "Email",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107322",
                    "waktu_lapor": "01/02/2023 19:21:02",
                    "waktu_response": "01/02/2023 19:23:03",
                    "waktu_recovery": "01/02/2023 20:00:56",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 2273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juned b",
                    "alamat_pelapor": "KP HANTAP No. RT.3 RW.7",
                    "no_telp_pelapor": "6285691375154",
                    "keterangan_pelapor": "1 rumah padam",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020107325",
                    "waktu_lapor": "01/02/2023 19:21:07",
                    "waktu_response": "01/02/2023 19:22:37",
                    "waktu_recovery": "01/02/2023 19:47:21",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 1484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107327",
                    "waktu_lapor": "01/02/2023 19:21:16",
                    "waktu_response": "01/02/2023 20:06:36",
                    "waktu_recovery": "01/02/2023 21:33:56",
                    "durasi_response_time": 2720,
                    "durasi_recovery_time": 5240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ronny marcel tanwar",
                    "alamat_pelapor": "JL DDOPULI BLOK C8/00 No.0",
                    "no_telp_pelapor": "6282188850705",
                    "keterangan_pelapor": "Mau pindah KWH meter",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5123020101521",
                    "waktu_lapor": "01/02/2023 19:21:42",
                    "waktu_response": "01/02/2023 19:30:39",
                    "waktu_recovery": "01/02/2023 20:08:55",
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 2296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIROMAN ",
                    "alamat_pelapor": "KP CIPAKU, RT : 2, RW : 11, KEL SUKATANI, KEC CILAWU, KAB. GARUT, JAWA BARAT",
                    "no_telp_pelapor": "081222253911",
                    "keterangan_pelapor": "PELANGGAN SUDAH MELAKUKKAN PENGAJUAN PERMOHONAN UBAH TARI (DATANG KE KANTOR RAYON) DARI TARI R2T KE TARIF BISNIS DAYA 3500 SUDAH ADA SURVEY DARI PETUGAS TAPI BELUM ADA REALISASI MOHON BANTUANYA KONFIRMASI KE PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5423020107333",
                    "waktu_lapor": "01/02/2023 19:21:39",
                    "waktu_response": "01/02/2023 19:27:26",
                    "waktu_recovery": "01/02/2023 20:08:07",
                    "durasi_response_time": 347,
                    "durasi_recovery_time": 2441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI ",
                    "alamat_pelapor": "PR PONDOK NURMAYA 2 NO 8 JL BINTARA 17 RT 13 RW 2 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI // ACUAN DEKAT KANTOR KECAMATAN ",
                    "no_telp_pelapor": "081239991630",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH TDK MENGETAHUI (PTL NYALA) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107334",
                    "waktu_lapor": "01/02/2023 19:21:39",
                    "waktu_response": "01/02/2023 19:28:39",
                    "waktu_recovery": "02/02/2023 06:27:08",
                    "durasi_response_time": 420,
                    "durasi_recovery_time": 39509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didik Listianto",
                    "alamat_pelapor": "jln soekarno hatta gg family",
                    "no_telp_pelapor": "6282177149992",
                    "keterangan_pelapor": "beberapa bulan ini pencatat kwh meter tidak sesuai dngan yang di meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020107336",
                    "waktu_lapor": "01/02/2023 19:22:18",
                    "waktu_response": "01/02/2023 20:22:52",
                    "waktu_recovery": "01/02/2023 21:34:13",
                    "durasi_response_time": 3634,
                    "durasi_recovery_time": 4281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "KP PONDOK MANGGIS JL PAHLAWAN SABEKI NO 41 RT 3/3 KEL BOJONG BARU KEC BOJONGGEDE KAB BOGOR (SEBLAH WARTEG)",
                    "no_telp_pelapor": "089678609060",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN . TGL 01/02/23 PELANGGAN MENGAJUKAN PROSES PD NAMUN STATUS PADA AP2T ( Id Pel ini masih dalam proses permohonan! . ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020107337",
                    "waktu_lapor": "01/02/2023 19:22:44",
                    "waktu_response": "01/02/2023 19:51:07",
                    "waktu_recovery": "02/02/2023 01:49:38",
                    "durasi_response_time": 1703,
                    "durasi_recovery_time": 21511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sodikin jani",
                    "alamat_pelapor": "Blandit Timur RT 10 RW 04 Wonorejo singosari malang",
                    "no_telp_pelapor": "6281334327670",
                    "keterangan_pelapor": "Penyambungan baru tidak bisa info untuk pembatalan / proses restitusi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020107340",
                    "waktu_lapor": "01/02/2023 19:22:59",
                    "waktu_response": "01/02/2023 19:26:30",
                    "waktu_recovery": "01/02/2023 19:56:22",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 1792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ridwan",
                    "alamat_pelapor": "KP BOJONG RAWA LELE No. RT.6 RW.13 JATI MAKMU",
                    "no_telp_pelapor": "6285700247284",
                    "keterangan_pelapor": "Mohon di bantu kWh saya tidak bisa isi pulsa, pulsanya sudah mau habis. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107343",
                    "waktu_lapor": "01/02/2023 19:23:15",
                    "waktu_response": "01/02/2023 20:28:23",
                    "waktu_recovery": "01/02/2023 20:42:19",
                    "durasi_response_time": 3908,
                    "durasi_recovery_time": 836,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rake Lingga Adhi Sanjaya",
                    "alamat_pelapor": "PR TAMAN BERINGIN ELOK II No.19 RT.0 RW.0 NGALIYAN",
                    "no_telp_pelapor": "6281326670355",
                    "keterangan_pelapor": "token berhasil dibayar tapi tdk ada kode token nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOJA"
                },
                {
                    "no_laporan": "K5423020107345",
                    "waktu_lapor": "01/02/2023 19:23:19",
                    "waktu_response": "01/02/2023 19:36:03",
                    "waktu_recovery": "01/02/2023 19:50:42",
                    "durasi_response_time": 764,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh haryanto",
                    "alamat_pelapor": "JL BALAI DESA LAMA , KEL KADEMANGAN No.",
                    "no_telp_pelapor": "6281212400678",
                    "keterangan_pelapor": "Pengajuan tambah daya sudah 1 bulan, namun belum ada progress pemasangan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107348",
                    "waktu_lapor": "01/02/2023 19:23:37",
                    "waktu_response": "01/02/2023 19:27:29",
                    "waktu_recovery": "01/02/2023 20:46:08",
                    "durasi_response_time": 232,
                    "durasi_recovery_time": 4719,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reza fahlevi",
                    "alamat_pelapor": "KP SRENGSENG No. RT.2 RW.2 SUKAMULYA",
                    "no_telp_pelapor": "6287827957766",
                    "keterangan_pelapor": "tidak bisa masukan kode token, keterangan di GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107351",
                    "waktu_lapor": "01/02/2023 19:23:56",
                    "waktu_response": "01/02/2023 19:40:24",
                    "waktu_recovery": "01/02/2023 19:49:45",
                    "durasi_response_time": 988,
                    "durasi_recovery_time": 561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitriyanti",
                    "alamat_pelapor": "Jl. Waru Blok F11 No.01CC-01CD Delta Silicon 2",
                    "no_telp_pelapor": "6289618483539",
                    "keterangan_pelapor": "gak bisa isi token gagal toker ter blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107354",
                    "waktu_lapor": "01/02/2023 19:24:01",
                    "waktu_response": "01/02/2023 19:58:07",
                    "waktu_recovery": "01/02/2023 20:34:14",
                    "durasi_response_time": 2046,
                    "durasi_recovery_time": 2167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Emanuel Lawe Liwu",
                    "alamat_pelapor": "jln gatotsubroto, gang Akasia rt10 rw 1 sei Bedungun",
                    "no_telp_pelapor": "6281253070112",
                    "keterangan_pelapor": "meteran listrik muncul tulisan PERIKSA mohon kirim kode temper di no  wa 081253070112",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020107356",
                    "waktu_lapor": "01/02/2023 19:24:11",
                    "waktu_response": "01/02/2023 19:26:42",
                    "waktu_recovery": "01/02/2023 19:56:12",
                    "durasi_response_time": 151,
                    "durasi_recovery_time": 1770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERU",
                    "alamat_pelapor": "JL H GEMIN KP CAKUNG KEL. JATI KRAMAT No.0 RT.4 RW.2 JATIASIH",
                    "no_telp_pelapor": "6281386821137",
                    "keterangan_pelapor": "Kwh / meteran tidak bisa di isi pulsa , ket GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107358",
                    "waktu_lapor": "01/02/2023 19:24:48",
                    "waktu_response": "01/02/2023 19:32:40",
                    "waktu_recovery": "01/02/2023 19:35:50",
                    "durasi_response_time": 472,
                    "durasi_recovery_time": 190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arie Sucahyo",
                    "alamat_pelapor": "PR SUMBER TAMAN INDAH No. 6 RT.005 RW.07 WONOASIH",
                    "no_telp_pelapor": "6285735055442",
                    "keterangan_pelapor": "Tagihan saya kok tinggi di bulan ini? padahal rumah saya kosong sejak bulan Desember.tapi tagihan saya malah lebih tinggi dari bulan sebelumnya.apakah tidak di cek kWH meter di rumah saya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020107359",
                    "waktu_lapor": "01/02/2023 19:25:11",
                    "waktu_response": "01/02/2023 19:27:39",
                    "waktu_recovery": "01/02/2023 20:46:29",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 4730,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. EKO ",
                    "alamat_pelapor": "PR MAHAKARYA RESIDENCE C11 R NO 34   RT-- / RW-- 1/11 DS . SUKA MANAH KEC. SUKA TANI KAB BEKASI || DEKAT DENGAN FASOS PEKARANGAN",
                    "no_telp_pelapor": "0895801876150",
                    "keterangan_pelapor": "LEBIH TAGIH, REK JANUARI 2022 STAND AKHIR : 11 (DATA PADA ACMT : 11) DAN STAN 01/02/2023 ADALAH 149 RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107368",
                    "waktu_lapor": "01/02/2023 19:26:20",
                    "waktu_response": "01/02/2023 19:35:32",
                    "waktu_recovery": "01/02/2023 20:25:04",
                    "durasi_response_time": 552,
                    "durasi_recovery_time": 2972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni Ari Firmanjaya",
                    "alamat_pelapor": "JL BUDAYA PAMPANG No.",
                    "no_telp_pelapor": "6282358380706",
                    "keterangan_pelapor": "selamat malam, mohon ijin mengajukan keluhan terkait Listrik Padam di hanya d rumah kami & beberapa saat Daya Listrik tidak stabil sesaat kemudian meteran berbunyi secara berkala, contoh: \\\"tuk...\\\". mohon agar bisa dibantu menyelesaikan masalah ini ¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5423020107376",
                    "waktu_lapor": "01/02/2023 19:27:03",
                    "waktu_response": "01/02/2023 19:32:43",
                    "waktu_recovery": "01/02/2023 19:43:15",
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "musa maulana",
                    "alamat_pelapor": "Jl bandungrejo rt 002/005",
                    "no_telp_pelapor": "62882009074452",
                    "keterangan_pelapor": "assalamualaikum , saya minta tolong , saya tidak mengerti gimana caranya,,saya sudah mengisi token tp selalu gagal padahal angka nya benar semua tp ada tulisan gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020107396",
                    "waktu_lapor": "01/02/2023 19:28:53",
                    "waktu_response": "01/02/2023 19:41:39",
                    "waktu_recovery": "01/02/2023 20:51:24",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 4185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti nurajilah",
                    "alamat_pelapor": "JL HARAPAN JAYA No.0 RT.0",
                    "no_telp_pelapor": "6285769879198",
                    "keterangan_pelapor": "ingin tambah daya dari daya 900watt ke 1300watt",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020107397",
                    "waktu_lapor": "01/02/2023 19:29:02",
                    "waktu_response": "01/02/2023 19:41:28",
                    "waktu_recovery": "01/02/2023 20:02:07",
                    "durasi_response_time": 746,
                    "durasi_recovery_time": 1239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aswat J. Hamzah",
                    "alamat_pelapor": "desa laluin",
                    "no_telp_pelapor": "6285217061035",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SOA SIU"
                },
                {
                    "no_laporan": "K5423020107400",
                    "waktu_lapor": "01/02/2023 19:29:36",
                    "waktu_response": "01/02/2023 19:40:14",
                    "waktu_recovery": "01/02/2023 21:17:14",
                    "durasi_response_time": 638,
                    "durasi_recovery_time": 5820,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dwi setiawan",
                    "alamat_pelapor": "KK GRAHA SIENA BLK M.11 No.6 CIKUPA",
                    "no_telp_pelapor": "6285642270351",
                    "keterangan_pelapor": "token tidak masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107405",
                    "waktu_lapor": "01/02/2023 19:30:05",
                    "waktu_response": "01/02/2023 19:39:12",
                    "waktu_recovery": "01/02/2023 20:13:35",
                    "durasi_response_time": 547,
                    "durasi_recovery_time": 2063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "JL KH MUHAMAD DAHLAN NO 11 KP TANJAKAN RT-3 / RW-1 DS TANJAKAN KEC RAJEG KAB TANGERANG ACUAN \\nSETEMPAT SMK RIZKY PUTRA HARAPAN",
                    "no_telp_pelapor": "02159355172",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KARENA UPDATE VKRN 43. PTL TIDAK PADAM. SISA 38 KWH. ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107406",
                    "waktu_lapor": "01/02/2023 19:30:15",
                    "waktu_response": "01/02/2023 19:38:52",
                    "waktu_recovery": "01/02/2023 19:52:06",
                    "durasi_response_time": 517,
                    "durasi_recovery_time": 794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu andini riyanti",
                    "alamat_pelapor": "DN NAMPES No. 0 RT.001 RW.01 NOGOSARI",
                    "no_telp_pelapor": "6281938856379",
                    "keterangan_pelapor": "Nomor token listrik terblokir\\nsaya mau isi token via dana tapi tertera nomor pelanggan diblokir ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020107415",
                    "waktu_lapor": "01/02/2023 19:31:51",
                    "waktu_response": "01/02/2023 19:37:37",
                    "waktu_recovery": "01/02/2023 19:52:20",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 883,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PRIMA ",
                    "alamat_pelapor": "KP DAMPIT RT 1 RW 8, MEKARJAYA, CIOMAS, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081288242435",
                    "keterangan_pelapor": "TGL 09/12/22 PROSES PB (R1MT/900 VA) DENGAN NO AGENDA 538319912212098610 DAN NO REG 5383112167966 . TGL 10/12/22 BP DAN STROOM AWAL TELAH DILUNASI . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020107420",
                    "waktu_lapor": "01/02/2023 19:32:42",
                    "waktu_response": "01/02/2023 21:43:53",
                    "waktu_recovery": "01/02/2023 21:53:11",
                    "durasi_response_time": 7871,
                    "durasi_recovery_time": 558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad fauzi",
                    "alamat_pelapor": "DN GUNDUL SOKET LAOK No.0 RT.0 RW.0 TRAGAH",
                    "no_telp_pelapor": "6287849440461",
                    "keterangan_pelapor": "tidak muncul angka d materannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020107427",
                    "waktu_lapor": "01/02/2023 19:34:11",
                    "waktu_response": "01/02/2023 19:55:27",
                    "waktu_recovery": "01/02/2023 19:57:03",
                    "durasi_response_time": 1276,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SITI DURRIATUL HASANAH",
                    "alamat_pelapor": "DN KRAJAN KALIKAJAR WETAN No. RT.4 RW.2",
                    "no_telp_pelapor": "6285232689310",
                    "keterangan_pelapor": "TOKEN LISTRIK DIMASUKKAN SLALU GAGAL SAMPAI 2 KALI",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020107428",
                    "waktu_lapor": "01/02/2023 19:34:26",
                    "waktu_response": "01/02/2023 19:36:41",
                    "waktu_recovery": "01/02/2023 20:39:49",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 3788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "popo boys",
                    "alamat_pelapor": "JL PURI MATAHARI G09 No. RT. RW.",
                    "no_telp_pelapor": "6281333206606",
                    "keterangan_pelapor": "MINTAK TOLONG DI CETAKKAN TAGIHAN BULAN INI..\\n\\nTRIMS",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020107431",
                    "waktu_lapor": "01/02/2023 19:34:52",
                    "waktu_response": "01/02/2023 19:45:50",
                    "waktu_recovery": "01/02/2023 20:11:13",
                    "durasi_response_time": 658,
                    "durasi_recovery_time": 1523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIONISIUS PUSPA ARI",
                    "alamat_pelapor": "PR PALEM PERTIWI S No.20 RT.0 RW.0 MENGANTI",
                    "no_telp_pelapor": "6285648236364",
                    "keterangan_pelapor": "tulisan \\\"periksa\\",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020107432",
                    "waktu_lapor": "01/02/2023 19:34:56",
                    "waktu_response": "01/02/2023 20:05:19",
                    "waktu_recovery": "01/02/2023 20:07:14",
                    "durasi_response_time": 1823,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohzain Putra",
                    "alamat_pelapor": "DS LARANGAN NYORMANIS 195 No. BLEGA",
                    "no_telp_pelapor": "6287722887429",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107434",
                    "waktu_lapor": "01/02/2023 19:35:29",
                    "waktu_response": "01/02/2023 19:36:53",
                    "waktu_recovery": "01/02/2023 21:09:25",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 5552,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zaenudin",
                    "alamat_pelapor": "kp bungaok rt 05 rw 03",
                    "no_telp_pelapor": "6289648341975",
                    "keterangan_pelapor": "masukan token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107452",
                    "waktu_lapor": "01/02/2023 19:38:16",
                    "waktu_response": "01/02/2023 19:50:52",
                    "waktu_recovery": "01/02/2023 19:56:30",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ARDIN/IQSAM ELFANA",
                    "alamat_pelapor": "JL RAYA HANKAM No. RT.4 RW.2 JATIRAHAYU",
                    "no_telp_pelapor": "6281399687245",
                    "keterangan_pelapor": "listrik mati,mau diisi token ngga' bisa,tulisannya gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107456",
                    "waktu_lapor": "01/02/2023 19:38:39",
                    "waktu_response": "01/02/2023 19:52:22",
                    "waktu_recovery": "01/02/2023 20:58:06",
                    "durasi_response_time": 823,
                    "durasi_recovery_time": 3944,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lili Susanti",
                    "alamat_pelapor": "Jl.situ Pitara siwagandu no.3B ",
                    "no_telp_pelapor": "6281387307574",
                    "keterangan_pelapor": "LCD bermasalah.pemakaian token kWh cepat habis (50rb habis sehari)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020107467",
                    "waktu_lapor": "01/02/2023 19:39:59",
                    "waktu_response": "01/02/2023 20:12:06",
                    "waktu_recovery": "01/02/2023 20:26:03",
                    "durasi_response_time": 1927,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hermawan",
                    "alamat_pelapor": "JL VIKTORIA KOMP JATI RESIDENCE RT5RW6 No.",
                    "no_telp_pelapor": "6282126668566",
                    "keterangan_pelapor": "sudah beli tidak dikirim no tokennya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020107469",
                    "waktu_lapor": "01/02/2023 19:40:20",
                    "waktu_response": "01/02/2023 19:43:11",
                    "waktu_recovery": "01/02/2023 19:44:31",
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RULLY TEGUH",
                    "alamat_pelapor": "JL LAPANGAN GOLF No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282163016888",
                    "keterangan_pelapor": "sehubungan dengan no. 1290630000600, saya ada memesan untuk pemasangan semantara di jl jamin Ginting sebelum SPBU pancur batu.. kira kira kapan ya bisa di pasang dan digunakan. terimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020107470",
                    "waktu_lapor": "01/02/2023 19:40:28",
                    "waktu_response": "01/02/2023 19:40:52",
                    "waktu_recovery": "01/02/2023 19:42:05",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 73,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIDI HABIBI",
                    "alamat_pelapor": "KP SUMURANJA BARU RT 17/07 No.",
                    "no_telp_pelapor": "6281210361466",
                    "keterangan_pelapor": "Saya tidak bisa beli token, mohon bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107473",
                    "waktu_lapor": "01/02/2023 19:40:46",
                    "waktu_response": "01/02/2023 19:54:02",
                    "waktu_recovery": "01/02/2023 21:00:21",
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 3979,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIJJAYA ",
                    "alamat_pelapor": "PR GOLDEN PALEM RESIDENCE CLUSTER CANARY BLOK C NO 21 KEC PEGADUNGAN KEL KALIDERES ",
                    "no_telp_pelapor": "081280647901",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM ) TERSISA 291,21 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020107480",
                    "waktu_lapor": "01/02/2023 19:41:46",
                    "waktu_response": "01/02/2023 19:59:15",
                    "waktu_recovery": "01/02/2023 20:01:32",
                    "durasi_response_time": 1049,
                    "durasi_recovery_time": 137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jumini Khaerunisa",
                    "alamat_pelapor": "KP SETIA SERANG No.0 RT.002 RW.04 KLANGENAN",
                    "no_telp_pelapor": "6289673175231",
                    "keterangan_pelapor": "tagihan tidak sesuai dengan angka meteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020107482",
                    "waktu_lapor": "01/02/2023 19:42:10",
                    "waktu_response": "01/02/2023 19:58:05",
                    "waktu_recovery": "01/02/2023 21:40:14",
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 6129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arianto Nugroho",
                    "alamat_pelapor": "Cluster Baiti 2 no C-15, Jl H Udin Rt/Rw 003/004",
                    "no_telp_pelapor": "6281299222285",
                    "keterangan_pelapor": "pembelian token hilang belum sempat isi atau di simpan, akhiry saya lakukan pembelian ulang",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107483",
                    "waktu_lapor": "01/02/2023 19:42:46",
                    "waktu_response": "01/02/2023 20:37:08",
                    "waktu_recovery": "01/02/2023 20:59:43",
                    "durasi_response_time": 3262,
                    "durasi_recovery_time": 1355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUSTOMI",
                    "alamat_pelapor": "JL RAYA KRESEK KP TEGAL KALIBARU NO.57 RT 4/4 KEL BALARAJA KEC BALARAJA KAB TANGERANG (BELAKANG SMA MANDIRI)",
                    "no_telp_pelapor": "081234901032",
                    "keterangan_pelapor": "\\nPADA TGL 01/02/2023 DILAKUKAN PERGANTIAN APP METER DIKARENAKAN PEREMAJAAN OLEH PETUGAS NO METER 14008290414 PADA APP TERSISA 80 KWH. PELANGGAN MEMINTA DI KONBVERSIKAN KE APP BARU NO METER 45102686321.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107490",
                    "waktu_lapor": "01/02/2023 19:44:08",
                    "waktu_response": "01/02/2023 20:28:36",
                    "waktu_recovery": "02/02/2023 09:21:04",
                    "durasi_response_time": 2668,
                    "durasi_recovery_time": 46348,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "PERUM GRAND SINAR MUTIARA NO 17 RT 9/2 KEL KEDUNG MUNDU KEC TEMBALANG KOTA SEMARANG ACUAN: PR SEJATI",
                    "no_telp_pelapor": "081329750444",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 29.07 KWH, NO TOKEN 6399 6386 9695 5488 4450",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020107491",
                    "waktu_lapor": "01/02/2023 19:44:12",
                    "waktu_response": "01/02/2023 19:46:49",
                    "waktu_recovery": "01/02/2023 19:48:14",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.SYAKIRIN",
                    "alamat_pelapor": "DN BENGKUNG RT. RW. KARANG BAR",
                    "no_telp_pelapor": "6285936551233",
                    "keterangan_pelapor": "token pulsa listrik tidak bisa masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107493",
                    "waktu_lapor": "01/02/2023 19:44:51",
                    "waktu_response": "01/02/2023 19:50:27",
                    "waktu_recovery": "01/02/2023 19:52:19",
                    "durasi_response_time": 336,
                    "durasi_recovery_time": 112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M. MUKMIN SARIFUDIN ",
                    "alamat_pelapor": "JL RAYA PLTM LAMBUR KEL LAMBUR KEC KANDANG SERANG KAB PEKALONGAN ",
                    "no_telp_pelapor": "081290791980",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, SEKITAR BULAN AGUSTUS 22 PENGAJUAN PROSES PENAMBAHAN JARINGAN DI  DIKARENAKAN YBS BERMAKSUD MENGAJUKAN  PENGAJUAN PROSES PB ( 1300 VA DAN 2.200 VA SEBANYAK 2 UNIT), SYARAT TELAH DILENGKAPI  SESUAI INFO PELANGGAN DIHUBUNGI OLEH PETUGAS DIINFORMASIKAN MENUNGGU, NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT DAN MOHON SECEPATNYA. TERKAIT K5422101102445",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K5423020107497",
                    "waktu_lapor": "01/02/2023 19:45:25",
                    "waktu_response": "01/02/2023 20:55:40",
                    "waktu_recovery": "01/02/2023 20:59:56",
                    "durasi_response_time": 4215,
                    "durasi_recovery_time": 256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLA",
                    "alamat_pelapor": "KP CIKORONJO SINDANG MULYA 0   RT-1 / RW-5 NO 91 KEL SINDANG MULYA KEC CIBARUSAH KAB BEKASI",
                    "no_telp_pelapor": "081381441821",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106654, MOHON BANTUAN TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN NO TOKEN PADA DATA P2APST TERTERA BLOCKING TOKEN NAMUN PADA DATA AP2T TIDAK TERTERA NO REG/TAGIHAN SUSULAN.\\nSISA KWH 3.26. MOHON DIUPAYAKAN SECEPATNYA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107499",
                    "waktu_lapor": "01/02/2023 19:45:37",
                    "waktu_response": "01/02/2023 22:46:54",
                    "waktu_recovery": "02/02/2023 00:40:05",
                    "durasi_response_time": 10877,
                    "durasi_recovery_time": 6791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvia Kresna",
                    "alamat_pelapor": "jln simpang gadut no 31",
                    "no_telp_pelapor": "6285256933190",
                    "keterangan_pelapor": "nomor token di blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020107510",
                    "waktu_lapor": "01/02/2023 19:47:13",
                    "waktu_response": "01/02/2023 19:50:01",
                    "waktu_recovery": "01/02/2023 20:27:26",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 2245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAID",
                    "alamat_pelapor": "Perumahan Insani Regency Blok F47",
                    "no_telp_pelapor": "6281372322673",
                    "keterangan_pelapor": "MCB BELUM JUGA DIPASANG SEJAK PENGAJUAN GANTI DAYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020107511",
                    "waktu_lapor": "01/02/2023 19:47:23",
                    "waktu_response": "01/02/2023 21:22:40",
                    "waktu_recovery": "01/02/2023 21:27:19",
                    "durasi_response_time": 5717,
                    "durasi_recovery_time": 279,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AMBAR KRISTIANASARI",
                    "alamat_pelapor": "DN JATIMULYO RT.1 RW.20 SRIMARTANI",
                    "no_telp_pelapor": "6285156664037",
                    "keterangan_pelapor": "Sering padam terutama saat hujan tiba, padahal tidak ada jadwal pemadaman listrik di pln123,",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020107513",
                    "waktu_lapor": "01/02/2023 19:47:39",
                    "waktu_response": "01/02/2023 19:47:59",
                    "waktu_recovery": "01/02/2023 19:48:50",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 51,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "said ladise",
                    "alamat_pelapor": "JL PR.TCI CLUSTER CATALONIA,BLOK G12,NO 5A, No.",
                    "no_telp_pelapor": "6285945256950",
                    "keterangan_pelapor": "mengapa pengajuan pasang baru saya dibatalkan?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5323020100863",
                    "waktu_lapor": "01/02/2023 19:48:32",
                    "waktu_response": "01/02/2023 20:12:38",
                    "waktu_recovery": "01/02/2023 20:16:02",
                    "durasi_response_time": 1446,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADIT",
                    "alamat_pelapor": "KK CHERIVILE RT 0/0 KEL LENGKONG KEC BOJONGSOANG KAB BANDUNG / VASUM ",
                    "no_telp_pelapor": "082121772098",
                    "keterangan_pelapor": "PELANGGAN AKAN MENGAJUKAN PERUBAHAN DAYA NAMUN ADA STATUS PENGADUAN YG BLM DI REMAJAKAN DGN NO AGENDA 535510562301283729, 535510562301112750, 535510561410137943. DIBANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107522",
                    "waktu_lapor": "01/02/2023 19:49:32",
                    "waktu_response": "01/02/2023 20:01:42",
                    "waktu_recovery": "01/02/2023 21:55:19",
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 6817,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Triwedha Adji Mulawan",
                    "alamat_pelapor": "JL PONDOK CIPTA BLOK B No.198 RT.4 RW.8",
                    "no_telp_pelapor": "628992586940",
                    "keterangan_pelapor": "saya baru beli token 200rb, tetapi saya tidak/belum mendapatkan nomor stroom token nya, bukti pembayaran yang di sarankan oleh system sudah berhasil.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107536",
                    "waktu_lapor": "01/02/2023 19:51:50",
                    "waktu_response": "01/02/2023 19:53:10",
                    "waktu_recovery": "01/02/2023 21:53:46",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 7236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MONICA",
                    "alamat_pelapor": "PERUMAHAN PURI PAMULANG BLOK B4 NO. 2 RT 001/025, PAMULANG BARAT ( DI SEBERANG TAMAN, DI SAMPING PLANG JL BROMO 3)",
                    "no_telp_pelapor": "081219747470",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 32011, ST BERDASARKAN ANGKA ACMT FEB 2023 = 31936. REK (TELAH DILUNASI). (TIDAK DIHUNI, BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, PETUGAS TDK RUTIN DTG)",
                    "media": "Email",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107541",
                    "waktu_lapor": "01/02/2023 19:52:31",
                    "waktu_response": "01/02/2023 20:55:26",
                    "waktu_recovery": "01/02/2023 22:06:56",
                    "durasi_response_time": 3775,
                    "durasi_recovery_time": 4290,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didik Purwanto",
                    "alamat_pelapor": "jln raya Kediri tulungagung",
                    "no_telp_pelapor": "6281330442818",
                    "keterangan_pelapor": "isi token gagal/terblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5423020107546",
                    "waktu_lapor": "01/02/2023 19:52:40",
                    "waktu_response": "02/02/2023 00:11:52",
                    "waktu_recovery": "02/02/2023 04:40:41",
                    "durasi_response_time": 15552,
                    "durasi_recovery_time": 16129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad akbar Al hafizh",
                    "alamat_pelapor": "JL LETNAN MUROD/MANDI API No. 20 ILIR",
                    "no_telp_pelapor": "6282175970200",
                    "keterangan_pelapor": "strom token ny dimasukan gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107548",
                    "waktu_lapor": "01/02/2023 19:52:55",
                    "waktu_response": "01/02/2023 19:53:16",
                    "waktu_recovery": "01/02/2023 19:54:41",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUARWAN",
                    "alamat_pelapor": "JL LINK CIKUASA RT 002/01 No.",
                    "no_telp_pelapor": "6285893452191",
                    "keterangan_pelapor": "KABEL LISTRIK MENUJU RUMAH SAYA DIJALARI TANAMAN RAMBAT, MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107549",
                    "waktu_lapor": "01/02/2023 19:53:06",
                    "waktu_response": "01/02/2023 19:54:15",
                    "waktu_recovery": "01/02/2023 21:17:07",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 4972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI",
                    "alamat_pelapor": "KP BULU  RT-6 / RW-10 KEL SETIA MEKAR KEC TAMBUN SELATAN KAB BEKASI // KONTRAKAN BP IKHSAN ",
                    "no_telp_pelapor": "0214701010",
                    "keterangan_pelapor": "MOHON UNTUK TINDAK LANJUTI UNTUK PEMBELIAN TOKEN GAGAL DIKARENAKAN BLOCKING PEMBELIAN PADA DATA AP2T TERDAPAT BEBERAPA TUNGGAKAN PADA ID PEL 537516810909 DENGAN BEBERAPA NO REG YANG BELUM DILAKUKAN PEMBAYARAN, MOHON DIBANTU KONFIRMASI TERKAIT DETAIL TAGIHAN SUSULAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020107556",
                    "waktu_lapor": "01/02/2023 19:54:11",
                    "waktu_response": "01/02/2023 19:59:55",
                    "waktu_recovery": "01/02/2023 20:14:34",
                    "durasi_response_time": 344,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Slamet supriyanto",
                    "alamat_pelapor": "DN KALIANYAR No. RT.2 RW.5 SIDODADI",
                    "no_telp_pelapor": "6289601321074",
                    "keterangan_pelapor": "Gagal terus memasuk kan nomer token listrik.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5423020107561",
                    "waktu_lapor": "01/02/2023 19:54:35",
                    "waktu_response": "01/02/2023 20:01:23",
                    "waktu_recovery": "01/02/2023 20:14:57",
                    "durasi_response_time": 408,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eko Okta Ardhita",
                    "alamat_pelapor": "DK KEL.NGADE No.0 RT.6 RW.3 TERNATE",
                    "no_telp_pelapor": "6281336669194",
                    "keterangan_pelapor": "kwh meter pra bayar tidak dapat diisi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107566",
                    "waktu_lapor": "01/02/2023 19:55:26",
                    "waktu_response": "01/02/2023 21:48:10",
                    "waktu_recovery": "01/02/2023 21:54:15",
                    "durasi_response_time": 6764,
                    "durasi_recovery_time": 365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh Halim Ginting",
                    "alamat_pelapor": "DS KEBAYAKEN No.",
                    "no_telp_pelapor": "6283856322181",
                    "keterangan_pelapor": "isi token tidak masuk,tapi tidak ada kata gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BRASTAGI"
                },
                {
                    "no_laporan": "K5423020107571",
                    "waktu_lapor": "01/02/2023 19:56:17",
                    "waktu_response": "01/02/2023 20:10:21",
                    "waktu_recovery": "01/02/2023 20:33:08",
                    "durasi_response_time": 844,
                    "durasi_recovery_time": 1367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andreas Santoso",
                    "alamat_pelapor": "PR INTER VILLA B6 No.024 RT. RW. CITRALAND",
                    "no_telp_pelapor": "6287880578977",
                    "keterangan_pelapor": "Kwh meter muncul tulisan PERIKSA, mohon minta kode resetnya, karena saya mau isi token listrik. Terima kasih. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020107572",
                    "waktu_lapor": "01/02/2023 19:56:26",
                    "waktu_response": "01/02/2023 20:02:55",
                    "waktu_recovery": "01/02/2023 20:03:46",
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 51,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RULLY TEGUH",
                    "alamat_pelapor": "JL LAPANGAN GOLF No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282163016888",
                    "keterangan_pelapor": "sehubungan dengan no. 1290630000600, saya ada memesan untuk pemasangan semantara di jl jamin Ginting sebelum SPBU pancur batu.. kira kira kapan ya bisa di pasang dan digunakan. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020107576",
                    "waktu_lapor": "01/02/2023 19:57:26",
                    "waktu_response": "01/02/2023 20:00:50",
                    "waktu_recovery": "01/02/2023 20:28:36",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 1666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABI",
                    "alamat_pelapor": "PR BINTANG METROPOLITAN BLOK C1 NO 67 RT 3 RW 13 JL MAS3 KEL PERWIRA KEC BEKASI UTARA KOTA BEKASI ACUAN : SUMARECON MALL BEKASI",
                    "no_telp_pelapor": "02188886294",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 612 KWH. (PTL TDK PADAM)\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107579",
                    "waktu_lapor": "01/02/2023 19:57:28",
                    "waktu_response": "01/02/2023 20:01:01",
                    "waktu_recovery": "01/02/2023 20:14:52",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rasina Rizal",
                    "alamat_pelapor": "DK KEL.SASA No.0 RT.0 RW.0 TERNATE",
                    "no_telp_pelapor": "6282197707200",
                    "keterangan_pelapor": "Kenapa token yang saya beli melalui living mandiri tidak bisa di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107586",
                    "waktu_lapor": "01/02/2023 19:58:47",
                    "waktu_response": "01/02/2023 20:19:48",
                    "waktu_recovery": "01/02/2023 22:00:27",
                    "durasi_response_time": 1261,
                    "durasi_recovery_time": 6039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRFIN",
                    "alamat_pelapor": "JL KARYAWAN 2 NO 89 RT 2 RW 5 KEL KARANG MULYA KEC KARANG TENGAH KOTA TANGERANG. DEKAT TOKO ALIF ",
                    "no_telp_pelapor": "081211176507",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH TDK MENGETAHUI (PTL NYALA). MELAPOR KEMBALI CC.54.NUSA 20.06 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020107589",
                    "waktu_lapor": "01/02/2023 19:59:01",
                    "waktu_response": "01/02/2023 19:59:20",
                    "waktu_recovery": "01/02/2023 20:00:02",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IMADUDDIN SHIDIQ",
                    "alamat_pelapor": "JL LINK. SIMPANG TIGA RT.04 RW.02 No.",
                    "no_telp_pelapor": "6281906146267",
                    "keterangan_pelapor": "Tegangan di rumah saya drop, lampu redup dan peralatan elektronik tidak berfungsi dengan baik. Mohon bantuan pengecekan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107594",
                    "waktu_lapor": "01/02/2023 19:59:44",
                    "waktu_response": "01/02/2023 20:42:44",
                    "waktu_recovery": "02/02/2023 01:12:51",
                    "durasi_response_time": 2580,
                    "durasi_recovery_time": 16207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ika winarningrum",
                    "alamat_pelapor": "Sidodadi mlese gantiwarno Klaten Jawa tengah ",
                    "no_telp_pelapor": "6285642157033",
                    "keterangan_pelapor": "tagihan listrik saya melonjak mohon informasi rincian penggunaan listrik ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020107598",
                    "waktu_lapor": "01/02/2023 20:00:09",
                    "waktu_response": "01/02/2023 20:01:22",
                    "waktu_recovery": "01/02/2023 20:10:16",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Triono",
                    "alamat_pelapor": "Jl. Melati Raya No.92 Rt.003 Rw.01",
                    "no_telp_pelapor": "6281227023106",
                    "keterangan_pelapor": "Tagihan di bulan januari hanya Rp 165.404,di bulan Februari Rp 80.383,sepertinya kwh meter tidak bekerja",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107603",
                    "waktu_lapor": "01/02/2023 20:00:57",
                    "waktu_response": "01/02/2023 21:07:32",
                    "waktu_recovery": "01/02/2023 21:29:36",
                    "durasi_response_time": 3995,
                    "durasi_recovery_time": 1324,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alex",
                    "alamat_pelapor": "JL SERPONG RAYA KM.19 WR MANGGA",
                    "no_telp_pelapor": "6287830101203",
                    "keterangan_pelapor": "selamat siang tolong di bantu untuk pemasangan secepatnya karna di lokasi sudah butuh listrik dan biaya penyambungan dengan nomer registrasi 5662011237170 sudah di bayarkan. untuk status permohonan sudah pelaksanaan penyambungan tapi belom ada kejelasan untuk pemasangan. mohon tindakannya secepatnya terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107608",
                    "waktu_lapor": "01/02/2023 20:01:36",
                    "waktu_response": "01/02/2023 20:04:39",
                    "waktu_recovery": "01/02/2023 20:11:01",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nikki",
                    "alamat_pelapor": "DS SELOTONG No.",
                    "no_telp_pelapor": "6282142746348",
                    "keterangan_pelapor": "token selalu gagal ketika di masukan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP STABAT"
                },
                {
                    "no_laporan": "K5423020107610",
                    "waktu_lapor": "01/02/2023 20:01:42",
                    "waktu_response": "01/02/2023 20:36:43",
                    "waktu_recovery": "01/02/2023 22:12:58",
                    "durasi_response_time": 2101,
                    "durasi_recovery_time": 5775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eneng Yunengsih",
                    "alamat_pelapor": "kp.cibogo rt 001/003",
                    "no_telp_pelapor": "6285780191493",
                    "keterangan_pelapor": "isi token selalu gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107613",
                    "waktu_lapor": "01/02/2023 20:01:49",
                    "waktu_response": "01/02/2023 20:03:40",
                    "waktu_recovery": "01/02/2023 21:02:58",
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 3558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arman Fadli",
                    "alamat_pelapor": "KK GRY ALAM STS Y15 No.12 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6287770514151",
                    "keterangan_pelapor": "Tidak bisa memasukkan pulsa token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107615",
                    "waktu_lapor": "01/02/2023 20:02:12",
                    "waktu_response": "01/02/2023 22:22:33",
                    "waktu_recovery": "01/02/2023 22:30:17",
                    "durasi_response_time": 8421,
                    "durasi_recovery_time": 464,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fajar Rizki",
                    "alamat_pelapor": "DS LUENG KEUBEE RT.0 RW.0",
                    "no_telp_pelapor": "6281370640911",
                    "keterangan_pelapor": "di meteran tertulis periksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAMALANGA"
                },
                {
                    "no_laporan": "K5423020107619",
                    "waktu_lapor": "01/02/2023 20:02:55",
                    "waktu_response": "02/02/2023 00:12:59",
                    "waktu_recovery": "02/02/2023 07:44:40",
                    "durasi_response_time": 15004,
                    "durasi_recovery_time": 27101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ria anggraini",
                    "alamat_pelapor": "perumahan graha nusa pesona blok a nomor 6",
                    "no_telp_pelapor": "6288269036427",
                    "keterangan_pelapor": "token saat si masukkan keterangan nya gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107620",
                    "waktu_lapor": "01/02/2023 20:02:56",
                    "waktu_response": "01/02/2023 20:24:51",
                    "waktu_recovery": "01/02/2023 20:54:29",
                    "durasi_response_time": 1315,
                    "durasi_recovery_time": 1778,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H.MUCHTAROM",
                    "alamat_pelapor": "JL ARIF RAHMAN HAKIM No.03 RT.1 RW.1 CEKOK",
                    "no_telp_pelapor": "6281335459890",
                    "keterangan_pelapor": "isi token tidak bisa keterangan di blokir PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020107621",
                    "waktu_lapor": "01/02/2023 20:03:09",
                    "waktu_response": "01/02/2023 20:36:30",
                    "waktu_recovery": "01/02/2023 22:52:21",
                    "durasi_response_time": 2001,
                    "durasi_recovery_time": 8151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL KP NAGROG NO- RT 03/01 DS BOJONG LOA KEC CISOKA KAB TANGERANG (DEKAT JEMBATAN DS BOJONG LOA)",
                    "no_telp_pelapor": "081281198312",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/2023 PELANGGAN DENGAN NO METER 14032634157 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST). SISA 65.7 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107622",
                    "waktu_lapor": "01/02/2023 20:03:22",
                    "waktu_response": "01/02/2023 20:04:20",
                    "waktu_recovery": "01/02/2023 20:18:35",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 855,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "princess uchul",
                    "alamat_pelapor": "KK GRIYA MUKTI E No.0 RT.000 RW.00 CIWARENG",
                    "no_telp_pelapor": "6281909308112",
                    "keterangan_pelapor": "kenapa tagihan listrik melonjak naik hampir 50 % dimulai bulan Januari 2023 dari sebelumnya hanya sekitar 300 ribu per bulan menjadi 600 ribu per bulan ? saya lampirkan data pembayaran listrik untuk pengecekan ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107626",
                    "waktu_lapor": "01/02/2023 20:03:31",
                    "waktu_response": "01/02/2023 20:15:53",
                    "waktu_recovery": "01/02/2023 21:04:49",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 2936,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Yunita Sari",
                    "alamat_pelapor": "KP RAWA ROKO No.0 RT.005 RW.03 RAWALUMBU",
                    "no_telp_pelapor": "6281297595045",
                    "keterangan_pelapor": "Saat meteran listrik dimatikan, didalam rumah masih terdapat arus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107633",
                    "waktu_lapor": "01/02/2023 20:04:21",
                    "waktu_response": "01/02/2023 20:05:12",
                    "waktu_recovery": "01/02/2023 20:07:07",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamba Allah",
                    "alamat_pelapor": "JL RAYA BLEGA No.0 BLEGA",
                    "no_telp_pelapor": "6285752364",
                    "keterangan_pelapor": "gagal token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107635",
                    "waktu_lapor": "01/02/2023 20:04:44",
                    "waktu_response": "01/02/2023 20:06:39",
                    "waktu_recovery": "01/02/2023 21:09:19",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 3760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "erwanto apit",
                    "alamat_pelapor": "PR BALIASE BUMI MULYA BLOK B NO 3 No.00 RT.0 RW.0 BALIASE",
                    "no_telp_pelapor": "6285241310006",
                    "keterangan_pelapor": "tidak bisa masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107646",
                    "waktu_lapor": "01/02/2023 20:06:13",
                    "waktu_response": "01/02/2023 20:09:19",
                    "waktu_recovery": "02/02/2023 10:33:27",
                    "durasi_response_time": 186,
                    "durasi_recovery_time": 51848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya Iman Taufick",
                    "alamat_pelapor": "Perumahan Wahana Pengatigan Indah 2, Blok C1 no 4",
                    "no_telp_pelapor": "6285333230684",
                    "keterangan_pelapor": "Input token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020107647",
                    "waktu_lapor": "01/02/2023 20:06:43",
                    "waktu_response": "01/02/2023 20:15:06",
                    "waktu_recovery": "01/02/2023 20:20:26",
                    "durasi_response_time": 503,
                    "durasi_recovery_time": 320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri wahyuni",
                    "alamat_pelapor": "DN PENGANGSING RT. RW. JEROWARU",
                    "no_telp_pelapor": "6281977209657",
                    "keterangan_pelapor": "bilang gagal klk di masukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107650",
                    "waktu_lapor": "01/02/2023 20:07:10",
                    "waktu_response": "01/02/2023 21:10:48",
                    "waktu_recovery": "01/02/2023 21:29:46",
                    "durasi_response_time": 3818,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ramses MM",
                    "alamat_pelapor": "JL CLUSTER ONYX V NO.58 No. RT.6 RW.8",
                    "no_telp_pelapor": "6281289928991",
                    "keterangan_pelapor": "Pemasangan Penambahan daya tidak ditindak lanjuti, saya sudah WA petugas tapi tidak ada jawaban.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100873",
                    "waktu_lapor": "01/02/2023 20:08:58",
                    "waktu_response": "01/02/2023 21:12:06",
                    "waktu_recovery": "01/02/2023 22:46:35",
                    "durasi_response_time": 3788,
                    "durasi_recovery_time": 5669,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LUTFIAH ",
                    "alamat_pelapor": "PR PURI SENTOSA JL - BLOK B NO 5 RT 1/7 KEL KADEMANGAN KEC SETU KOTA TANGSEL / SEBELAH GO LAUNDRY",
                    "no_telp_pelapor": "6285694415658",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 26.00 PTL MENYALA // LAPOR ULANG CC.54.RIVAL 20:59",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107656",
                    "waktu_lapor": "01/02/2023 20:09:29",
                    "waktu_response": "01/02/2023 20:36:06",
                    "waktu_recovery": "01/02/2023 20:38:31",
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR",
                    "alamat_pelapor": "JL BRIGJEND KATANSO GG PELITA II NO 108B, KP. BARU, MEDAN MAIMOON, MEDAN\\nRUMAH DENGAN DINDING KERAMIK HIJAU DAN ADA GARASI TERBUKA",
                    "no_telp_pelapor": "081935187247 ",
                    "keterangan_pelapor": "LEBIH TAGIH REK FEBRUARI 2023 STAND AKHIR 70167 STAND AWAL 70131 . STAND APP TGL 26/01/2023 70097. REKENING BULAN FEBRUARI 2023  SUDAH DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Email",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107659",
                    "waktu_lapor": "01/02/2023 20:09:39",
                    "waktu_response": "01/02/2023 21:13:10",
                    "waktu_recovery": "01/02/2023 22:54:30",
                    "durasi_response_time": 3811,
                    "durasi_recovery_time": 6080,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR DASANA INDAH     RT-7 / RW-16  BLOK SS1 NO 2 KEL BJONG NANGKA KEC KELAPA II KOTA TENGGERANG ACUAN DEKAT MESJID AL-BAROKAH",
                    "no_telp_pelapor": "082124597265",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA - KWH (PTL HAMPIR PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101751",
                    "waktu_lapor": "01/02/2023 20:10:41",
                    "waktu_response": "01/02/2023 20:15:25",
                    "waktu_recovery": "01/02/2023 20:26:52",
                    "durasi_response_time": 284,
                    "durasi_recovery_time": 687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK SYAMSUL,",
                    "alamat_pelapor": " ALAMAT PONDOK ASRI 1 BLOK B7 NO. 23 KEL. BAKUNG KEC. BIRINGKANAYA MAKASSAR",
                    "no_telp_pelapor": "081342060833",
                    "keterangan_pelapor": "SISA KWH 26.57 . PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43",
                    "media": "Email",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107669",
                    "waktu_lapor": "01/02/2023 20:10:51",
                    "waktu_response": "01/02/2023 20:22:02",
                    "waktu_recovery": "01/02/2023 20:41:11",
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 1149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARTHA",
                    "alamat_pelapor": "JL BINTARA JAYA  8 KP SETU RT 1 RW 1 PR BINTARA JAYA VILLAGE II BLOK C NO 9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI , LOKASI : DKT PINTU TOL PONDOK KELAPA",
                    "no_telp_pelapor": "08111756791",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 12.83 KWH.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107679",
                    "waktu_lapor": "01/02/2023 20:12:33",
                    "waktu_response": "01/02/2023 20:22:44",
                    "waktu_recovery": "01/02/2023 22:09:17",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 6393,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DOP CIPINANG",
                    "alamat_pelapor": "JL KENDAL No.24 RT.10 RW.6 MENTENG",
                    "no_telp_pelapor": "6289529552383",
                    "keterangan_pelapor": "Kabel PLN diputus oleh pihak PLN",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020107683",
                    "waktu_lapor": "01/02/2023 20:12:54",
                    "waktu_response": "01/02/2023 20:16:14",
                    "waktu_recovery": "01/02/2023 20:27:01",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 647,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "perum perumnas",
                    "alamat_pelapor": "BTP blok AE no. 642F",
                    "no_telp_pelapor": "6281342655013",
                    "keterangan_pelapor": "pengisian token Gagal terus di meteran.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107684",
                    "waktu_lapor": "01/02/2023 20:13:01",
                    "waktu_response": "01/02/2023 20:23:12",
                    "waktu_recovery": "02/02/2023 06:06:49",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 35017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arie Sucahyo",
                    "alamat_pelapor": "PR SUMBER TAMAN INDAH No. 6 RT.005 RW.07 WONOASIH",
                    "no_telp_pelapor": "6285735055442",
                    "keterangan_pelapor": "Tagihan saya kok tinggi di bulan ini? padahal rumah saya kosong sejak bulan Desember.tapi tagihan saya malah lebih tinggi dari bulan sebelumnya.apakah tidak di cek kWH meter di rumah saya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5523020100871",
                    "waktu_lapor": "01/02/2023 20:13:26",
                    "waktu_response": "01/02/2023 21:14:13",
                    "waktu_recovery": "01/02/2023 22:52:46",
                    "durasi_response_time": 3647,
                    "durasi_recovery_time": 5913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ARUM",
                    "alamat_pelapor": "JL KH WAHID HASIM PR BUANA GARDENIA CLUSTER AMARILIS  BLOK E7 NO 1 RT 4/14 KEL PINANG KEC PINANG KOTA TANGERANG SELATAN  PROV BANTEN LOKASI:DEPAN POS SECURITY",
                    "no_telp_pelapor": "08598550306",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 53.54 NO TOKEN : 5092 4215 0901 8764 2257\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107688",
                    "waktu_lapor": "01/02/2023 20:13:51",
                    "waktu_response": "01/02/2023 20:46:23",
                    "waktu_recovery": "01/02/2023 20:49:43",
                    "durasi_response_time": 1952,
                    "durasi_recovery_time": 200,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wanto ismardi",
                    "alamat_pelapor": "XX DLM KOTO TAEH BARUH No.0 RT. RW.",
                    "no_telp_pelapor": "6281363523242",
                    "keterangan_pelapor": "lampu padam,bunyi di MCB meteran,tidak bisa di hidupkan lagi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LIMA PULUH KOTA"
                },
                {
                    "no_laporan": "K5423020107689",
                    "waktu_lapor": "01/02/2023 20:13:54",
                    "waktu_response": "01/02/2023 20:20:21",
                    "waktu_recovery": "01/02/2023 21:00:04",
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 2383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Helyani Pratiwi",
                    "alamat_pelapor": "PR OASE RECIDENCE No.0 RT.0 RW.0 GRENDENG",
                    "no_telp_pelapor": "6281322555868",
                    "keterangan_pelapor": "Keluhan tentang pngajuan pemindahan SR belum ada tindak lanjut sudah sekitar 1 bulan sejak diajukan ke ULP Purwokerto Kota",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020107699",
                    "waktu_lapor": "01/02/2023 20:15:21",
                    "waktu_response": "01/02/2023 20:58:53",
                    "waktu_recovery": "01/02/2023 22:44:11",
                    "durasi_response_time": 2612,
                    "durasi_recovery_time": 6318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ima dhamayanti",
                    "alamat_pelapor": "Jl. Terusan Wijaya Kusuma No.12",
                    "no_telp_pelapor": "6285100141007",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan angka meteran..pelaporan catat meter saya masukkan angka 93448 (pemakaian 305kwh) tapi di tagihan tertera pemakaian saya di angka 93563(pemakaian 420kwh).. perhari ini 1 feb 2023 meteran saya msh di angka 93513",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MALANG KOTA"
                },
                {
                    "no_laporan": "K5423020107701",
                    "waktu_lapor": "01/02/2023 20:15:47",
                    "waktu_response": "01/02/2023 20:27:27",
                    "waktu_recovery": "01/02/2023 21:11:31",
                    "durasi_response_time": 700,
                    "durasi_recovery_time": 2644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Septian Laksono",
                    "alamat_pelapor": "DN KRAJAN LOR No. RT.2 RW.1 BALUNG",
                    "no_telp_pelapor": "6282141498858",
                    "keterangan_pelapor": "Meteran tidak normal, sudah ada petugas pakai mobil yg ke rumah untuk cek. meteran belum diganti sampai hari ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020107711",
                    "waktu_lapor": "01/02/2023 20:17:31",
                    "waktu_response": "01/02/2023 20:21:51",
                    "waktu_recovery": "01/02/2023 21:05:03",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 2592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ridho",
                    "alamat_pelapor": "JL LETDA SUJONO KEC BALIAN No. BAJENIS KO",
                    "no_telp_pelapor": "628116004431",
                    "keterangan_pelapor": "Tolong dibantu pak No Strom token listrik dimasukkan Gagal, Lokasi di Toko Indomaret Jl Letda Sujono",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020107713",
                    "waktu_lapor": "01/02/2023 20:17:38",
                    "waktu_response": "01/02/2023 20:42:46",
                    "waktu_recovery": "01/02/2023 20:48:47",
                    "durasi_response_time": 1508,
                    "durasi_recovery_time": 361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariffin",
                    "alamat_pelapor": "Jl. Raya Jatipurno No.16",
                    "no_telp_pelapor": "6285212608579",
                    "keterangan_pelapor": "tagihan terlalu mahal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATISRONO"
                },
                {
                    "no_laporan": "K5423020107720",
                    "waktu_lapor": "01/02/2023 20:18:46",
                    "waktu_response": "01/02/2023 20:20:24",
                    "waktu_recovery": "01/02/2023 21:50:47",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 5423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dhoni setiawan",
                    "alamat_pelapor": "JL LUK No. RT.2 RW.2 BHAKTI JAY",
                    "no_telp_pelapor": "6282113111638",
                    "keterangan_pelapor": "Mohon izin melaporkan, rumah saya di Orchid Park A11, Bakti Jaya, Tangsel tdak bisa mengisi token di meteran, selalu gagal, padahal nomor benar. catatan: tidak ada kecocokan antara idpel dan nomor meteran, posisi meteran selama 6 bulan belum pernah diisi pulsa karena pulsa masih ada dan listrik setiap malamnya menyala. terimakasih min",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107721",
                    "waktu_lapor": "01/02/2023 20:18:58",
                    "waktu_response": "02/02/2023 08:18:12",
                    "waktu_recovery": "02/02/2023 09:39:16",
                    "durasi_response_time": 43154,
                    "durasi_recovery_time": 4864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERRY MUSTIKA HARAHAP",
                    "alamat_pelapor": "KK G SEJAHTERA SKBANGUN",
                    "no_telp_pelapor": "628128888306",
                    "keterangan_pelapor": "gagal pada saat di isi stroom token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020107729",
                    "waktu_lapor": "01/02/2023 20:21:29",
                    "waktu_response": "01/02/2023 20:57:55",
                    "waktu_recovery": "01/02/2023 21:36:19",
                    "durasi_response_time": 2186,
                    "durasi_recovery_time": 2304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Juwarto",
                    "alamat_pelapor": "PR QORYATUSSALAM C No.01 RT.0 RW.0 SUKMAJAYA",
                    "no_telp_pelapor": "6281210375151",
                    "keterangan_pelapor": "Sy barusan ngisi token nominal Rp1jt, kenapa di lauar meter muncul angka 220 (bukan angka kwh yg baru saya entry)?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020107730",
                    "waktu_lapor": "01/02/2023 20:21:31",
                    "waktu_response": "01/02/2023 20:25:14",
                    "waktu_recovery": "01/02/2023 21:40:48",
                    "durasi_response_time": 223,
                    "durasi_recovery_time": 4534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suwanto",
                    "alamat_pelapor": "JL RAYA UJUNG MENTENG JKT No. RT.9 RW.3 UJUNG MENT",
                    "no_telp_pelapor": "62895348472335",
                    "keterangan_pelapor": "input token listrik gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020107734",
                    "waktu_lapor": "01/02/2023 20:21:52",
                    "waktu_response": "02/02/2023 05:37:14",
                    "waktu_recovery": "02/02/2023 05:41:12",
                    "durasi_response_time": 33322,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusuf",
                    "alamat_pelapor": "DS DALEMAN - GALIS No.",
                    "no_telp_pelapor": "6287884469289",
                    "keterangan_pelapor": "sudah membeli pulsa listrik via shope sudah kluar token token di masukkan gagal terus padahal sudah mengisi token dengan benar listrik tidak mengisi mohon sulusi ny",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107735",
                    "waktu_lapor": "01/02/2023 20:21:58",
                    "waktu_response": "01/02/2023 20:22:21",
                    "waktu_recovery": "01/02/2023 20:23:08",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ramsina BT Isma",
                    "alamat_pelapor": "KP PANGSORAN No. RT.1 RW.7 BOJONEGARA",
                    "no_telp_pelapor": "6287787790205",
                    "keterangan_pelapor": "Tidak bisa input token karna keypad keras",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107744",
                    "waktu_lapor": "01/02/2023 20:23:12",
                    "waktu_response": "01/02/2023 20:53:48",
                    "waktu_recovery": "01/02/2023 20:58:45",
                    "durasi_response_time": 1836,
                    "durasi_recovery_time": 297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alvianus Oli Praing",
                    "alamat_pelapor": "waihibur,",
                    "no_telp_pelapor": "6282236604771",
                    "keterangan_pelapor": "meteran sering jeglek, saat hidupkan barang elektronik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMBA BARAT"
                },
                {
                    "no_laporan": "K5123020101610",
                    "waktu_lapor": "01/02/2023 20:23:22",
                    "waktu_response": "01/02/2023 20:28:41",
                    "waktu_recovery": "02/02/2023 10:33:35",
                    "durasi_response_time": 319,
                    "durasi_recovery_time": 50694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALIFUL FIKRI",
                    "alamat_pelapor": "JL LABAN ASEM DN KRAJAN TIMUR RT 1 RW 1 DS LABAN ASEM KEC KABAT KAB BANYUWANGI. ACUAN : BARAT BALAI DESA, KIRI JALAN",
                    "no_telp_pelapor": "081334678447",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA - KWH. NO TOKEN 4855 6521 6732 0703 3505",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020107747",
                    "waktu_lapor": "01/02/2023 20:23:31",
                    "waktu_response": "01/02/2023 20:55:13",
                    "waktu_recovery": "01/02/2023 21:24:06",
                    "durasi_response_time": 1902,
                    "durasi_recovery_time": 1733,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "riswan doi",
                    "alamat_pelapor": "DS BUNTULIA JAYA No.0 0",
                    "no_telp_pelapor": "6282293389546",
                    "keterangan_pelapor": "pembelian token berhasil saldo terpotong, nomor token tidak muncul, status transaksi gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MARISA"
                },
                {
                    "no_laporan": "K5123020101611",
                    "waktu_lapor": "01/02/2023 20:24:13",
                    "waktu_response": "01/02/2023 20:40:35",
                    "waktu_recovery": "01/02/2023 20:45:36",
                    "durasi_response_time": 982,
                    "durasi_recovery_time": 301,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU TETUKA",
                    "alamat_pelapor": "PR TIARA BRAWIJAYA 6 BLOK - NO - JL BOUGENVILE DS BAKUNGAN KEC GLAGAH KAB BANYUWANGI (DEKAT TK AL USWAH, DEKAT MUSHOLLA)",
                    "no_telp_pelapor": "085791657451",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET. GAGAL, SETELAH UPDATE VKRN 43, SISA TOKEN : 27.31 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020107754",
                    "waktu_lapor": "01/02/2023 20:24:37",
                    "waktu_response": "01/02/2023 20:37:19",
                    "waktu_recovery": "01/02/2023 20:39:44",
                    "durasi_response_time": 762,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Kurniawaan",
                    "alamat_pelapor": "JL CITARUM No.68B RT.0 RW.0",
                    "no_telp_pelapor": "6281275832220",
                    "keterangan_pelapor": "Pengajuan tambah daya dari 4.400 ke 13.2000 sudah dibayar lunas tetapi sampai saat ini masih belum ada perubahan dan minta tolong/mohon kira kira kapan untuk dipasang. terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020107759",
                    "waktu_lapor": "01/02/2023 20:25:06",
                    "waktu_response": "01/02/2023 20:30:20",
                    "waktu_recovery": "01/02/2023 20:41:34",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 674,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julian",
                    "alamat_pelapor": "JL LB BUAYA RT5/10-14 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281292506559",
                    "keterangan_pelapor": "tolong ingin menambahkan daya hari ini di tunggu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107761",
                    "waktu_lapor": "01/02/2023 20:25:24",
                    "waktu_response": "02/02/2023 04:27:49",
                    "waktu_recovery": "02/02/2023 07:59:44",
                    "durasi_response_time": 28945,
                    "durasi_recovery_time": 12715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAENAL ARIFIN",
                    "alamat_pelapor": "JL KESELAMATAN NO.21 No. RT.14 RW.1",
                    "no_telp_pelapor": "628119955201",
                    "keterangan_pelapor": "setelah dibeilkan voucher sebesar 300 ribu dengan nomor yang sudah sesuai tapi tidak bisa dimasukkan kwh nya.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020107764",
                    "waktu_lapor": "01/02/2023 20:26:09",
                    "waktu_response": "01/02/2023 20:35:19",
                    "waktu_recovery": "01/02/2023 20:51:58",
                    "durasi_response_time": 550,
                    "durasi_recovery_time": 999,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad yurni",
                    "alamat_pelapor": "jl. jc rangkap RT 04",
                    "no_telp_pelapor": "6281254113800",
                    "keterangan_pelapor": "transaksi beli token d Nanga Bulik gagal terus, dri nominal isi 20,50,100, 200, sudah d coba gagal jua, coba beli k Banjarmasin nominal 100 bisa, coba beli ke Amuntai HSU, nominal 20 bisa.  d Nanga Bulik melebihi kapasitas pemakaian KWH, kenapa bisa k luar kal-teng .  klo limit abis mlebihi kapasitas pemakaian otomatis d isi kluar wilayah pun gak.  bisa. ada apa ini",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP NANGA BULIK"
                },
                {
                    "no_laporan": "K5423020107766",
                    "waktu_lapor": "01/02/2023 20:26:18",
                    "waktu_response": "01/02/2023 21:21:52",
                    "waktu_recovery": "02/02/2023 03:34:21",
                    "durasi_response_time": 3334,
                    "durasi_recovery_time": 22349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "GIRI SAGARA KRISNA",
                    "alamat_pelapor": "DK BLOK JUMAT No.0 RT.1 RW.6 JATIWANGI",
                    "no_telp_pelapor": "6282119871335",
                    "keterangan_pelapor": "PADAM 1 PERSIL KONDISI MCB DAN SIKRING ON / PELANGGAN MENGHUBUNGI KEMBALI MOHON DIBANTU TINDAKLANJUT CC.53.ANUGRAH",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JATIWANGI"
                },
                {
                    "no_laporan": "K5423020107767",
                    "waktu_lapor": "01/02/2023 20:26:21",
                    "waktu_response": "01/02/2023 20:26:39",
                    "waktu_recovery": "01/02/2023 20:27:33",
                    "durasi_response_time": 18,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUHMAYANTI",
                    "alamat_pelapor": "KK BUJANG GADUNG No.0 RT.3 RW.3 RAWA ARUM",
                    "no_telp_pelapor": "6281312132466",
                    "keterangan_pelapor": "MOHON INFO JADWAL PEMADAMAN HARI KAMIS DI DAERAH RAWA ARUM GEROGOL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107768",
                    "waktu_lapor": "01/02/2023 20:26:30",
                    "waktu_response": "01/02/2023 20:27:59",
                    "waktu_recovery": "01/02/2023 22:01:09",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 5590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULIA ELITA",
                    "alamat_pelapor": "JL PISANGAN LAMA III NO.19 RT-3 / RW-8 KEL.PISANGAN TIMUR KEC. PULO GADUNG KOTA KOTA JAKARTA TIMUR ACUAN LOKASI KONTRAKAN PAK DEDI",
                    "no_telp_pelapor": "6285888877966",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN LPP KEYPAD SEMPAT TDK BERFUNGSI, PTL MENYALA SISA KWH 77.21. TERKAIT NO. LAPOR K5323013100727. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 76,61 YANG BELUM DIINPUT PADA APP LAMA. MOHON DAPAT DIKONVERSI KE APP BARU.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020107772",
                    "waktu_lapor": "01/02/2023 20:27:35",
                    "waktu_response": "02/02/2023 08:18:42",
                    "waktu_recovery": "02/02/2023 10:33:03",
                    "durasi_response_time": 42667,
                    "durasi_recovery_time": 8061,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DINAR",
                    "alamat_pelapor": "JL SUKA SENANG NO 100A SEBELAH SEVEN FUTSAL",
                    "no_telp_pelapor": "082179540133",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 2023 = 85570, ST APP TGL 01/02/2023 = 85482. REK (BELUM DILUNASI). BANGUNAN KOSONG BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU, PETUGAS TIDAK DATANG UNTUK PENCATATAN PERIODE SEBELUMNYA. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020107777",
                    "waktu_lapor": "01/02/2023 20:28:18",
                    "waktu_response": "01/02/2023 20:40:22",
                    "waktu_recovery": "01/02/2023 21:21:05",
                    "durasi_response_time": 724,
                    "durasi_recovery_time": 2443,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMIR",
                    "alamat_pelapor": "JL PATOK PUTIH DS PONDOK BALIK DSN AYU KEC KETOL KAB ACEH TENGAH ACUAN LAPANGAN BOLA TITI KAMANDANU ",
                    "no_telp_pelapor": "085277224481",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 17.19 .KWH  \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP JANARATA"
                },
                {
                    "no_laporan": "K5423020107781",
                    "waktu_lapor": "01/02/2023 20:29:23",
                    "waktu_response": "01/02/2023 20:32:45",
                    "waktu_recovery": "01/02/2023 20:59:39",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 1614,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dstu wahyu setyadi",
                    "alamat_pelapor": "DS LONTAR No. 18 RT. RW. 1 LONTAR",
                    "no_telp_pelapor": "6289501608300",
                    "keterangan_pelapor": "saya mau bayar yang bulan lalu, gimana caranya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020107783",
                    "waktu_lapor": "01/02/2023 20:29:44",
                    "waktu_response": "01/02/2023 20:42:25",
                    "waktu_recovery": "01/02/2023 21:16:55",
                    "durasi_response_time": 761,
                    "durasi_recovery_time": 2070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Victor Jasuli Gomez",
                    "alamat_pelapor": "PR PERMATA CIBUBUR BLOK C1 KEC CILEUNGSI No.7 RT.0 RW.0 CILEUNGSIK",
                    "no_telp_pelapor": "6281231102000",
                    "keterangan_pelapor": "sudah isi token pln 50 ribu, tapi token tidak masuk(angka kwh meter tidak bertambah)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107785",
                    "waktu_lapor": "01/02/2023 20:30:12",
                    "waktu_response": "01/02/2023 20:41:53",
                    "waktu_recovery": "02/02/2023 03:13:24",
                    "durasi_response_time": 701,
                    "durasi_recovery_time": 23491,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PERDIANSYAH",
                    "alamat_pelapor": "kp. bambu duri rt 02/04",
                    "no_telp_pelapor": "628994798217",
                    "keterangan_pelapor": "kalau tambah daya sdh jdi register apakah no register bisa hangus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020107788",
                    "waktu_lapor": "01/02/2023 20:30:48",
                    "waktu_response": "01/02/2023 21:14:52",
                    "waktu_recovery": "01/02/2023 21:33:30",
                    "durasi_response_time": 2644,
                    "durasi_recovery_time": 1118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagus julianto",
                    "alamat_pelapor": "GU MULAN 11 RT4 RWU No.0 RT.00 RW.00 LAN",
                    "no_telp_pelapor": "6285730707037",
                    "keterangan_pelapor": "meteran mati setelah kenak petir listrik masih nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020107789",
                    "waktu_lapor": "01/02/2023 20:31:02",
                    "waktu_response": "01/02/2023 22:44:55",
                    "waktu_recovery": "01/02/2023 22:47:34",
                    "durasi_response_time": 8033,
                    "durasi_recovery_time": 159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tia",
                    "alamat_pelapor": "Gang Karya Muda IV, No. 32 C",
                    "no_telp_pelapor": "6285359801792",
                    "keterangan_pelapor": "tagihan listrik bulan januari tercatat hanya kwh minimum, padahal ada pemakaian, mohon untuk dikoreksi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5423020107796",
                    "waktu_lapor": "01/02/2023 20:32:07",
                    "waktu_response": "01/02/2023 20:32:31",
                    "waktu_recovery": "01/02/2023 20:33:37",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nia kurnia",
                    "alamat_pelapor": "KP KUBANG LESUNG BRANGBANG No. RT.2 RW.5 TAMAN BARU",
                    "no_telp_pelapor": "6289613632736",
                    "keterangan_pelapor": "kwh meter saya ada gambar tangan, apa maksudnya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107797",
                    "waktu_lapor": "01/02/2023 20:32:13",
                    "waktu_response": "01/02/2023 20:33:55",
                    "waktu_recovery": "01/02/2023 20:56:37",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 1362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Windy Eka Julia pratama",
                    "alamat_pelapor": "Jl. Raya Mulung No.124",
                    "no_telp_pelapor": "6288805269861",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K1223020100479",
                    "waktu_lapor": "01/02/2023 20:32:33",
                    "waktu_response": "01/02/2023 20:50:34",
                    "waktu_recovery": "01/02/2023 21:02:29",
                    "durasi_response_time": 1081,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA",
                    "alamat_pelapor": "JL DATUK KABU GG PISANG 21 NO 16 RT-RW- DS TEMBUNG KEC- KAB DELISERDANG DEKAT MASJID",
                    "no_telp_pelapor": "085373730001",
                    "keterangan_pelapor": "APP TERTERA GAGAL  SETELAH UPDETE VKRN 43 (PTL MENYALA R1T / 1300VA)SISA KWH 162.84 NO TOKEN 6927 4439 8563 0751 8989",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020107799",
                    "waktu_lapor": "01/02/2023 20:32:31",
                    "waktu_response": "01/02/2023 20:41:01",
                    "waktu_recovery": "01/02/2023 21:39:52",
                    "durasi_response_time": 510,
                    "durasi_recovery_time": 3531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DARUL MUALAM",
                    "alamat_pelapor": "Gg. Anggrek No.11",
                    "no_telp_pelapor": "6285718128774",
                    "keterangan_pelapor": "tidak bisa isi pulsa.. saat token dimasukan ada bacaan gagal.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107806",
                    "waktu_lapor": "01/02/2023 20:33:25",
                    "waktu_response": "01/02/2023 21:03:30",
                    "waktu_recovery": "01/02/2023 21:34:17",
                    "durasi_response_time": 1805,
                    "durasi_recovery_time": 1847,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ria rahayu",
                    "alamat_pelapor": "DS PAGAR JAYA No.0 PAGARALAM",
                    "no_telp_pelapor": "6285839701085",
                    "keterangan_pelapor": "token gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020107814",
                    "waktu_lapor": "01/02/2023 20:35:44",
                    "waktu_response": "01/02/2023 21:15:28",
                    "waktu_recovery": "01/02/2023 21:16:54",
                    "durasi_response_time": 2384,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nabila Setiyani",
                    "alamat_pelapor": "DS SUGIHWARAS No.- RT.0 RW.0 JENU",
                    "no_telp_pelapor": "6285732895094",
                    "keterangan_pelapor": "beli pulsa listrik di 2 tempat tapi belum bisa2, statusnya masih proses terus. apakah memang sedang ada gangguan?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020107817",
                    "waktu_lapor": "01/02/2023 20:36:13",
                    "waktu_response": "01/02/2023 20:36:35",
                    "waktu_recovery": "01/02/2023 20:37:15",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 40,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tibyani",
                    "alamat_pelapor": "JL APOLLO No.1 RT.001 RW.08 PAGEBANGAN",
                    "no_telp_pelapor": "6281128611898",
                    "keterangan_pelapor": "apakah bisa minta riwayat pembeliam token selama bulan januari?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107822",
                    "waktu_lapor": "01/02/2023 20:37:14",
                    "waktu_response": "01/02/2023 20:57:34",
                    "waktu_recovery": "01/02/2023 20:59:10",
                    "durasi_response_time": 1220,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhari",
                    "alamat_pelapor": "DN KOLOH PETUNG TIMUK No. RT.0 RW.0",
                    "no_telp_pelapor": "6283129002999",
                    "keterangan_pelapor": "gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107823",
                    "waktu_lapor": "01/02/2023 20:37:17",
                    "waktu_response": "01/02/2023 20:39:48",
                    "waktu_recovery": "01/02/2023 22:13:04",
                    "durasi_response_time": 151,
                    "durasi_recovery_time": 5596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji wahyu",
                    "alamat_pelapor": "PR GRAND BALARAJA BLOK D1 No.14 RT.0 RW.0 SOLEAR",
                    "no_telp_pelapor": "6285797158629",
                    "keterangan_pelapor": "tidak bisa di isi token listrik",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107824",
                    "waktu_lapor": "01/02/2023 20:37:26",
                    "waktu_response": "01/02/2023 20:40:55",
                    "waktu_recovery": "01/02/2023 20:53:47",
                    "durasi_response_time": 209,
                    "durasi_recovery_time": 772,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochammad Fahri suyuti",
                    "alamat_pelapor": "Belang RT 03 RW 04",
                    "no_telp_pelapor": "628993955653",
                    "keterangan_pelapor": "gagal saat isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020107829",
                    "waktu_lapor": "01/02/2023 20:38:48",
                    "waktu_response": "01/02/2023 21:06:51",
                    "waktu_recovery": "01/02/2023 22:46:11",
                    "durasi_response_time": 1683,
                    "durasi_recovery_time": 5960,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "loan tuluki",
                    "alamat_pelapor": "Jalan Komplexs Pengawu Indah",
                    "no_telp_pelapor": "6282190998500",
                    "keterangan_pelapor": "tidak mengisi token listrik. sudah 3 kali membeli token tapi gagal terus. mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107830",
                    "waktu_lapor": "01/02/2023 20:39:06",
                    "waktu_response": "02/02/2023 05:37:21",
                    "waktu_recovery": "02/02/2023 05:41:20",
                    "durasi_response_time": 32295,
                    "durasi_recovery_time": 239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ACH ROMADI ARDI",
                    "alamat_pelapor": "DUSUN KAYU ABUH DESA MANO'AN KEC KOKOP KAB BANGKALAN.",
                    "no_telp_pelapor": "081904444405",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 31/01/2023 TELAH DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN RUSAK (TIDAK MENGELUARKAN TEGANGAN). SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 2019.00 PADA APP LAMA (14406183708). MOHON DAPAT DIKONVERSI KE APP BARU (86226198561). SESUAI INFO PELANGGAN SISA KWH YANG DIKEMBALIKAN OLEH PETUGAS TIDAK SESUAI DENGAN SISA PADA KWH METER LAMA (HANYA DILAKUKAN PERGANTIAN 804,00 KWH)",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107834",
                    "waktu_lapor": "01/02/2023 20:39:36",
                    "waktu_response": "01/02/2023 21:44:04",
                    "waktu_recovery": "01/02/2023 22:04:57",
                    "durasi_response_time": 3868,
                    "durasi_recovery_time": 1253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IYAT ",
                    "alamat_pelapor": "Jl.GUNUNG SINGGALANG DALAM  RT.06 RW.03 NO. 1 KEL. AMPANG KEC. KURANJI, KOTA PADANG ACUAN SETMPATNYA RUMAH KAYU ",
                    "no_telp_pelapor": "0811668484",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT LEBIH TAGIH. STAND AKHIR REK FEB 2023 = 47282, APP TGL 01 / 02 / 23 = 47755. SETEMPAT DIHUNI DAN BERPAGAR SERTA KWH METER DIJANGKAU OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5423020107842",
                    "waktu_lapor": "01/02/2023 20:40:25",
                    "waktu_response": "02/02/2023 08:48:26",
                    "waktu_recovery": "02/02/2023 09:37:36",
                    "durasi_response_time": 43681,
                    "durasi_recovery_time": 2950,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Hafid",
                    "alamat_pelapor": "DS FATUFIA No. 7206102004",
                    "no_telp_pelapor": "6281315477299",
                    "keterangan_pelapor": "Tolong dibantu pak, sudah sebulan belum ada penanganan, dan sudah sering input di aplikasi.. MCB KWH terbakar ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020107843",
                    "waktu_lapor": "01/02/2023 20:40:28",
                    "waktu_response": "01/02/2023 20:40:50",
                    "waktu_recovery": "01/02/2023 20:41:28",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 38,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irvan",
                    "alamat_pelapor": "KP PASAR BUNDER No. RT.4 RW.6 TEGAL BUND",
                    "no_telp_pelapor": "6287820975014",
                    "keterangan_pelapor": "Jika ingin mengajukan tambah daya dari 1 fasa ke 3 fasa, apa saja syaratnya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107849",
                    "waktu_lapor": "01/02/2023 20:40:58",
                    "waktu_response": "01/02/2023 20:56:20",
                    "waktu_recovery": "01/02/2023 21:00:28",
                    "durasi_response_time": 922,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kar Nadi",
                    "alamat_pelapor": "Kp.cikarang Rt.002 Rw.001",
                    "no_telp_pelapor": "6285778652128",
                    "keterangan_pelapor": "jumlah kwh yang tertera d kwh sama tagihan tidak sama. lebih tinggi tagihan d banding yang ter tera d kwh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107851",
                    "waktu_lapor": "01/02/2023 20:41:01",
                    "waktu_response": "01/02/2023 21:00:49",
                    "waktu_recovery": "01/02/2023 21:05:25",
                    "durasi_response_time": 1188,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Handi syah putra",
                    "alamat_pelapor": "DS SEI SILAU TIMUR DSN.I No.0 0",
                    "no_telp_pelapor": "6285358883649",
                    "keterangan_pelapor": "Token gagal di masukan padahal nomor token yang di masukan sudah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020107852",
                    "waktu_lapor": "01/02/2023 20:41:02",
                    "waktu_response": "02/02/2023 05:37:07",
                    "waktu_recovery": "02/02/2023 05:41:05",
                    "durasi_response_time": 32165,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusuf",
                    "alamat_pelapor": "DN BARAK SABA No.",
                    "no_telp_pelapor": "6287884469289",
                    "keterangan_pelapor": "sudah membeli pulsa listrik via shope sudah keluar token token di masukkan gagal terus padahal mengisi token dengan benar listrik tidak mengisi mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107855",
                    "waktu_lapor": "01/02/2023 20:41:29",
                    "waktu_response": "01/02/2023 21:07:23",
                    "waktu_recovery": "01/02/2023 21:48:14",
                    "durasi_response_time": 1554,
                    "durasi_recovery_time": 2451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "39120210198",
                    "alamat_pelapor": "jalan pulau mentawai",
                    "no_telp_pelapor": "6281242384620",
                    "keterangan_pelapor": "Mohon kirim kode clear temper",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP POSO"
                },
                {
                    "no_laporan": "K5423020107862",
                    "waktu_lapor": "01/02/2023 20:42:14",
                    "waktu_response": "01/02/2023 20:49:41",
                    "waktu_recovery": "01/02/2023 20:51:44",
                    "durasi_response_time": 447,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP STEVEN",
                    "alamat_pelapor": "JL. TUNAS HARAPAN KOMPLEK GREEN THR 1 // SEBRANG DEPOT AIR MURNI WATER,, PAL IX, KEC. SUNGAI KAKAP, KABUPATEN KUBU RAYA, KALIMANTAN BARAT 78114",
                    "no_telp_pelapor": "081253631298",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB RIT/2200 NOMER AGENDA211009912211016612 NO REGISTER2110012076045 BP LUNAS PADA TGL (03/11/2022 ,TGL 20/01/23 PELANGGAN SUDAH DIHUB PELANGGAN MELEWATI WA DAN DINFOKAN BLM TERSEDIA MATERIAL DAN AKAN DIREALISASI LEPAS BULAN , NAMUN HINGGA SAAT INI BELUM REALISASI. TERKAIT K5123013000340 STATUS BATAL DAN MUTASI TANPA PENANGANAN. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020107868",
                    "waktu_lapor": "01/02/2023 20:43:18",
                    "waktu_response": "01/02/2023 21:02:17",
                    "waktu_recovery": "02/02/2023 06:42:09",
                    "durasi_response_time": 1139,
                    "durasi_recovery_time": 34792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ramadani",
                    "alamat_pelapor": "TAMAN PBA",
                    "no_telp_pelapor": "6282361993701",
                    "keterangan_pelapor": "kWh di tagihan berbeda dengan yang dimeteran",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020107869",
                    "waktu_lapor": "01/02/2023 20:43:18",
                    "waktu_response": "01/02/2023 21:05:34",
                    "waktu_recovery": "01/02/2023 21:07:50",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Darsa",
                    "alamat_pelapor": "KP CIKANDE No. RT.3 RW.5 CIKANDE",
                    "no_telp_pelapor": "6283823295817",
                    "keterangan_pelapor": "Isi Token gagal terus padahal nomor nya udah benar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107880",
                    "waktu_lapor": "01/02/2023 20:45:51",
                    "waktu_response": "01/02/2023 20:46:13",
                    "waktu_recovery": "01/02/2023 20:46:55",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA",
                    "alamat_pelapor": "KP SEMAMPIR TIMUR No.7 RT.003 RW.04 SEMAMPIR",
                    "no_telp_pelapor": "62895393715007",
                    "keterangan_pelapor": "SAYA INGIN MENEBANG POHON DEPAN RUMAH SAYA TETAPI ADA KABEL LISTRIK DI DEKATNYA, MOHON ARAHANNYA",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107882",
                    "waktu_lapor": "01/02/2023 20:46:02",
                    "waktu_response": "01/02/2023 21:03:42",
                    "waktu_recovery": "01/02/2023 21:32:57",
                    "durasi_response_time": 1060,
                    "durasi_recovery_time": 1755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RINANTO",
                    "alamat_pelapor": "JL BENGKONG 10     RT-4 / RW-3 CLUSTER MAHARANI  NO 2 TENGAH KEL PADURENAN KEC MUSTIKA JAYA KOTA BEKASI JABAR",
                    "no_telp_pelapor": "081294291079",
                    "keterangan_pelapor": "pelanggan tidak dapat input token setelah update VKRN 43.SISA 13.95 KWH \\nNO TOKEN 2675 4804 2770 1383 6362",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107885",
                    "waktu_lapor": "01/02/2023 20:46:40",
                    "waktu_response": "01/02/2023 21:57:36",
                    "waktu_recovery": "01/02/2023 22:37:32",
                    "durasi_response_time": 4256,
                    "durasi_recovery_time": 2396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ridho",
                    "alamat_pelapor": "Jl. Lingkar Barat 1 No.338",
                    "no_telp_pelapor": "6282372260216",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5423020107886",
                    "waktu_lapor": "01/02/2023 20:46:42",
                    "waktu_response": "01/02/2023 20:56:07",
                    "waktu_recovery": "01/02/2023 21:00:29",
                    "durasi_response_time": 565,
                    "durasi_recovery_time": 262,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febri Hastono",
                    "alamat_pelapor": "JL SANCANG DALAM No.0 RT.3 RW.7 KP BABAKAN",
                    "no_telp_pelapor": "6285925109464",
                    "keterangan_pelapor": "pengajuan pasang baru belum ada realisasi nya 5382112142665\\n5382112142666\\n5382112142667\\n5382112142668 lokasi sudah mau di gunakan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020107890",
                    "waktu_lapor": "01/02/2023 20:47:23",
                    "waktu_response": "01/02/2023 21:02:25",
                    "waktu_recovery": "01/02/2023 21:33:58",
                    "durasi_response_time": 902,
                    "durasi_recovery_time": 1893,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iin haryati",
                    "alamat_pelapor": "PS PASAR BARU RT.8 No.0 RT. RW.",
                    "no_telp_pelapor": "628819737042",
                    "keterangan_pelapor": "Pengisian token listrik yg selalu gagal  / LAPORAN DI ALIHKAN KE NO LAPOR G5123020102555 (CC.51.LUTHFI ) ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107895",
                    "waktu_lapor": "01/02/2023 20:48:24",
                    "waktu_response": "01/02/2023 20:52:29",
                    "waktu_recovery": "01/02/2023 22:47:44",
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 6915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kumini asih",
                    "alamat_pelapor": "kp kadu sangereng RT 003 RW 001 no 182 desa bunder kec Cikupa tangerang",
                    "no_telp_pelapor": "6285219496333",
                    "keterangan_pelapor": "sudah membeli pulsa listrik tp SDH beberapa kali dimasukkan ttp gagal,mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107898",
                    "waktu_lapor": "01/02/2023 20:48:39",
                    "waktu_response": "01/02/2023 21:02:54",
                    "waktu_recovery": "01/02/2023 21:08:16",
                    "durasi_response_time": 855,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki handayani",
                    "alamat_pelapor": "pondok Zul yahri ",
                    "no_telp_pelapor": "6285774830911",
                    "keterangan_pelapor": "pembatalan pemasangan dan pengajuan pengembalian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020107904",
                    "waktu_lapor": "01/02/2023 20:49:18",
                    "waktu_response": "02/02/2023 05:50:03",
                    "waktu_recovery": "02/02/2023 12:04:01",
                    "durasi_response_time": 32445,
                    "durasi_recovery_time": 22438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "prasetyo Agus susanto",
                    "alamat_pelapor": "GG TENGGUMUNG WET MPT No. 11 RT.007 RW.08 WONOKUSUMO",
                    "no_telp_pelapor": "6285708629124",
                    "keterangan_pelapor": "kwh meter di tagihan tdk sama dg kwh meter saat ini.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5423020107912",
                    "waktu_lapor": "01/02/2023 20:50:17",
                    "waktu_response": "01/02/2023 21:19:38",
                    "waktu_recovery": "01/02/2023 21:56:05",
                    "durasi_response_time": 1761,
                    "durasi_recovery_time": 2187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fauzi Adha S",
                    "alamat_pelapor": "JL ZAMRUD SEL I10 No.27 RT.000 RW.00 LEGENDA",
                    "no_telp_pelapor": "6281319279571",
                    "keterangan_pelapor": "layar/display pada perangkat meteran mati total,tetapi listrik masih tetap menyala, hanya tidak bisa melihat sisa pulsa/token.\\nperkiraan penggantian unit baru, terimakasiii pelayanan nya¿¿",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020107914",
                    "waktu_lapor": "01/02/2023 20:50:19",
                    "waktu_response": "01/02/2023 20:50:40",
                    "waktu_recovery": "01/02/2023 20:51:14",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 34,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL MARJUKI",
                    "alamat_pelapor": "PR LAUREL 2 No.21 RT.0 RW.0 CIBEBER",
                    "no_telp_pelapor": "6282236668700",
                    "keterangan_pelapor": "gagal input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107915",
                    "waktu_lapor": "01/02/2023 20:50:20",
                    "waktu_response": "01/02/2023 20:51:50",
                    "waktu_recovery": "02/02/2023 05:10:47",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 29937,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RASYIDI",
                    "alamat_pelapor": "JL PER DT BANDARA P BLK XXIII NO8",
                    "no_telp_pelapor": "6281282486837",
                    "keterangan_pelapor": "tidak bisa d proses tambah daya mohon d bantu terima kasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107917",
                    "waktu_lapor": "01/02/2023 20:50:35",
                    "waktu_response": "01/02/2023 22:24:36",
                    "waktu_recovery": "01/02/2023 22:28:46",
                    "durasi_response_time": 5641,
                    "durasi_recovery_time": 250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bagus dermawan",
                    "alamat_pelapor": "JL DISBUN MERANTI PAHAM No.0",
                    "no_telp_pelapor": "6282277452279",
                    "keterangan_pelapor": "isi token gagal terus padahal nomor sudah sesuai",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LABUHAN BILIK"
                },
                {
                    "no_laporan": "K5423020107921",
                    "waktu_lapor": "01/02/2023 20:51:11",
                    "waktu_response": "01/02/2023 20:56:16",
                    "waktu_recovery": "01/02/2023 21:30:53",
                    "durasi_response_time": 305,
                    "durasi_recovery_time": 2077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukminin",
                    "alamat_pelapor": "JL RATNA JATIASIH No.70 RT.3 RW.2 JATIKRAMAT",
                    "no_telp_pelapor": "6283146076794",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107924",
                    "waktu_lapor": "01/02/2023 20:52:16",
                    "waktu_response": "01/02/2023 20:58:38",
                    "waktu_recovery": "01/02/2023 21:03:58",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bojodaniel Bojodaniel",
                    "alamat_pelapor": "paliboo",
                    "no_telp_pelapor": "6281237323260",
                    "keterangan_pelapor": "tidak bisa mengisi Token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KALABAHI"
                },
                {
                    "no_laporan": "K5323020100894",
                    "waktu_lapor": "01/02/2023 20:52:27",
                    "waktu_response": "01/02/2023 20:53:19",
                    "waktu_recovery": "01/02/2023 21:52:46",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 3567,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILLY SIAHAAN",
                    "alamat_pelapor": "JL MUJAIR RAYA NO.19 KEL.BAMBU APUS KEC.PAMULANG KOTA TANGSEL",
                    "no_telp_pelapor": "082155479076",
                    "keterangan_pelapor": "TUNGGAKAN REK JANUARI 2023 BERIKUT BK SUDAH DILUNASI PADA TGL 31/01/2023 VIA BANK MANDIRI. MOHON PTL SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107933",
                    "waktu_lapor": "01/02/2023 20:53:39",
                    "waktu_response": "01/02/2023 20:58:48",
                    "waktu_recovery": "01/02/2023 21:10:50",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Awal Sofyan",
                    "alamat_pelapor": "KP CIJERAH No.0 RT.4 RW.4 TANI MULYA",
                    "no_telp_pelapor": "6281394430413",
                    "keterangan_pelapor": "tidak bisa masukan pulda token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020107940",
                    "waktu_lapor": "01/02/2023 20:55:07",
                    "waktu_response": "01/02/2023 21:16:04",
                    "waktu_recovery": "01/02/2023 22:24:14",
                    "durasi_response_time": 1257,
                    "durasi_recovery_time": 4090,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": "KP PEUSAR BINONG CRG NO 52   RT-9 / RW-1 JLN PRAMITA 1 KEL BINONG  KEC CURUG KAB TANGERANG\\nCUAN LOKASI DEKAT POSPOL TAMAN UBUD ",
                    "no_telp_pelapor": "081299778400",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 260 KWH \\nYBS MENGHUBUNGI KEMBALI // CC.54.NANDI 12G0OQZ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107947",
                    "waktu_lapor": "01/02/2023 20:56:41",
                    "waktu_response": "01/02/2023 20:59:16",
                    "waktu_recovery": "01/02/2023 22:37:39",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 5903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adillah Firly",
                    "alamat_pelapor": "Jalan Raya Kuta Bumi No. BL B10/ 79",
                    "no_telp_pelapor": "6285714488370",
                    "keterangan_pelapor": "maaf min, kok tiba2 listrik saya pemakaian kwh nya tinggi banget ya? padahal saya pake listrik tuh normal2 aja kek biasanya. kok malah bulan ini melonjak sekali… kemarin yg nyatet meteran listrik orang baruuu",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107960",
                    "waktu_lapor": "01/02/2023 20:58:24",
                    "waktu_response": "01/02/2023 21:12:54",
                    "waktu_recovery": "01/02/2023 21:21:24",
                    "durasi_response_time": 870,
                    "durasi_recovery_time": 510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ngadiman",
                    "alamat_pelapor": "DK SEMAK KARANGMOJO WERU No. RT.2 RW.7",
                    "no_telp_pelapor": "6281466761766",
                    "keterangan_pelapor": "apakah bisa migrasi dari prabayar ke paskabayar..terimksh",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5423020107964",
                    "waktu_lapor": "01/02/2023 20:58:39",
                    "waktu_response": "01/02/2023 21:26:40",
                    "waktu_recovery": "01/02/2023 21:33:47",
                    "durasi_response_time": 1681,
                    "durasi_recovery_time": 427,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ASRIADI",
                    "alamat_pelapor": "PR BTN FUAD ARAFAH No.0 RT.0 RW.0 BINTARORE",
                    "no_telp_pelapor": "6285255154772",
                    "keterangan_pelapor": "no id pelanggan salah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5423020107973",
                    "waktu_lapor": "01/02/2023 21:00:36",
                    "waktu_response": "01/02/2023 21:40:20",
                    "waktu_recovery": "02/02/2023 07:23:34",
                    "durasi_response_time": 2384,
                    "durasi_recovery_time": 34994,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SURYATI",
                    "alamat_pelapor": "KK RUKO BULEVAR HIJAU RAYA BLOK C-1 NO 38B - 38C KEL PEJUANG KEC MEDAN SATRIA KOTA BEKASI LOKASI RUKO TOKO OMEGA DEKAT PATUNG BURUNG",
                    "no_telp_pelapor": "0811107560",
                    "keterangan_pelapor": "TERKAIT TGL 26/1/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG. K5423013109580. HINGGA SAAT BELUM ADA PENANGANAN ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020107977",
                    "waktu_lapor": "01/02/2023 21:02:26",
                    "waktu_response": "01/02/2023 21:41:56",
                    "waktu_recovery": "01/02/2023 22:05:10",
                    "durasi_response_time": 2370,
                    "durasi_recovery_time": 1394,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Heri gunawan",
                    "alamat_pelapor": "jl.sukakarya GG.appolo",
                    "no_telp_pelapor": "6285837067839",
                    "keterangan_pelapor": "nomor token benar saat di isi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020107983",
                    "waktu_lapor": "01/02/2023 21:03:21",
                    "waktu_response": "01/02/2023 21:07:49",
                    "waktu_recovery": "01/02/2023 21:14:35",
                    "durasi_response_time": 268,
                    "durasi_recovery_time": 406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad sutisna",
                    "alamat_pelapor": "JL LARA SANTANG No.19 RT.002 RW.16 TANI MULYA",
                    "no_telp_pelapor": "6289603568840",
                    "keterangan_pelapor": "asalamualaikum.... pa maaf mau minta kode unyuk masukin token, karna d meteran ad tulisan periksa. mkasih sebelumnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020107984",
                    "waktu_lapor": "01/02/2023 21:03:26",
                    "waktu_response": "01/02/2023 21:28:59",
                    "waktu_recovery": "02/02/2023 07:30:02",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 36063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Yasfar S",
                    "alamat_pelapor": "KK BLOK E06 No.010",
                    "no_telp_pelapor": "6282248888945",
                    "keterangan_pelapor": "kWh dirumah saya pada saat memasukkan kode,tertulis (Terpakai) padahal token baru dibeli.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020107987",
                    "waktu_lapor": "01/02/2023 21:04:46",
                    "waktu_response": "01/02/2023 21:13:52",
                    "waktu_recovery": "01/02/2023 21:34:10",
                    "durasi_response_time": 546,
                    "durasi_recovery_time": 1218,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alif wahyudi",
                    "alamat_pelapor": "JL PEMUDA No.B RT.10 MANGGAR",
                    "no_telp_pelapor": "6281350390659",
                    "keterangan_pelapor": "meteran tidak bisa menerima kode token dengan keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107988",
                    "waktu_lapor": "01/02/2023 21:04:57",
                    "waktu_response": "01/02/2023 21:55:07",
                    "waktu_recovery": "01/02/2023 22:21:07",
                    "durasi_response_time": 3010,
                    "durasi_recovery_time": 1560,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "shofia lathifa ihsani",
                    "alamat_pelapor": "JL WUNGU RT.0 RW.0 GUMILIR",
                    "no_telp_pelapor": "6285740219155",
                    "keterangan_pelapor": "kabel diatas genteng terlalu kebawah, minta tolong dibenerin",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5423020107993",
                    "waktu_lapor": "01/02/2023 21:06:57",
                    "waktu_response": "01/02/2023 21:20:37",
                    "waktu_recovery": "01/02/2023 21:23:24",
                    "durasi_response_time": 820,
                    "durasi_recovery_time": 167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfan setiawan",
                    "alamat_pelapor": "KP CIKANDANG KAPLING, CIMAREME No.0 RT.5 RW.7 NGAMPRAH",
                    "no_telp_pelapor": "6283829965921",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107995",
                    "waktu_lapor": "01/02/2023 21:08:18",
                    "waktu_response": "01/02/2023 21:10:06",
                    "waktu_recovery": "02/02/2023 01:59:36",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 17370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Mujahidin Achmad Akbar",
                    "alamat_pelapor": "JL ADIUTOMO No. RT. 0 RW. 0 ARDIREJO",
                    "no_telp_pelapor": "6283835949684",
                    "keterangan_pelapor": "MCB berasap dan panas Pak. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020107996",
                    "waktu_lapor": "01/02/2023 21:08:29",
                    "waktu_response": "01/02/2023 21:09:42",
                    "waktu_recovery": "01/02/2023 21:24:53",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifaldi Wahyuda",
                    "alamat_pelapor": "JL POROS TINGGEDE No.07",
                    "no_telp_pelapor": "6282271287799",
                    "keterangan_pelapor": "sudah membeli pulsa listrik pengisian token selalu gagal,padahal sudah mengisi token dengan benar,listrik tidak mengisi,mohon solusinya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5523020100916",
                    "waktu_lapor": "01/02/2023 21:09:10",
                    "waktu_response": "01/02/2023 21:13:28",
                    "waktu_recovery": "01/02/2023 21:21:55",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADITYA",
                    "alamat_pelapor": "JL CARTENZ II PR THE PALM RESIDENCE BLOK D 21 NO 11 KEL SRI AMUR KEC TAMBUN UTARA KAB BEKASI",
                    "no_telp_pelapor": "6285894138958",
                    "keterangan_pelapor": "MOHON DIBANTU REALISASI BESOK , TERKAIT PENGAJUAN PINDAH APP DENGAN NO REG 5373233024395 DAN 537321166988 SUDAH DILAKUKAN PEMBAYARAN TGL31/01/20223 , INFO PELANGGAN TUKANG SUDAH MENUNGGU UNTUK PENGERJAAN RENOVASI ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020107999",
                    "waktu_lapor": "01/02/2023 21:09:19",
                    "waktu_response": "01/02/2023 21:14:06",
                    "waktu_recovery": "01/02/2023 21:20:23",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karseno",
                    "alamat_pelapor": "jl Nurul yaqin",
                    "no_telp_pelapor": "6285718210494",
                    "keterangan_pelapor": "tidak bisa melakukan proses tambah daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5523020100917",
                    "waktu_lapor": "01/02/2023 21:09:51",
                    "waktu_response": "01/02/2023 21:13:17",
                    "waktu_recovery": "01/02/2023 21:30:36",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 1039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EMA",
                    "alamat_pelapor": "JL KEMANG SARI IV KAV AURI CLUSTER DIAMOND NO A RT-1 / RW-11 KEL JATI MAKMUR KEC PONDOK GEDE KOTA BEKASI LOKASI : BELAKANG SPBU",
                    "no_telp_pelapor": "02185508121",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 2691, NO TOKEN : -",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5223020101831",
                    "waktu_lapor": "01/02/2023 21:10:12",
                    "waktu_response": "01/02/2023 21:37:35",
                    "waktu_recovery": "02/02/2023 06:42:02",
                    "durasi_response_time": 1643,
                    "durasi_recovery_time": 32667,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR ",
                    "alamat_pelapor": "JL SUMATERA 1 PR NUSANTARA SUMATERA BLOK D NO 13 RT 4/RW 4 KEL SIALANG SAKTI KEC TENAYAN RAYA PEKANBARU >> DAERAH JALAN SUMATERA  ",
                    "no_telp_pelapor": "082382239412",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 70.9 KWH (VKRN 43) ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108020",
                    "waktu_lapor": "01/02/2023 21:13:34",
                    "waktu_response": "01/02/2023 21:38:45",
                    "waktu_recovery": "02/02/2023 09:28:55",
                    "durasi_response_time": 1511,
                    "durasi_recovery_time": 42610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung setijoko",
                    "alamat_pelapor": "Jl. Selat Halmahera No.12",
                    "no_telp_pelapor": "6281212483903",
                    "keterangan_pelapor": "pulsa token gagal masuk terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020108023",
                    "waktu_lapor": "01/02/2023 21:14:02",
                    "waktu_response": "01/02/2023 21:15:57",
                    "waktu_recovery": "01/02/2023 22:45:23",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 5366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fandi achmad",
                    "alamat_pelapor": "JL JL UTAN KAYU NO103",
                    "no_telp_pelapor": "6283119213005",
                    "keterangan_pelapor": "mau merubah nama pelanggan",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020108034",
                    "waktu_lapor": "01/02/2023 21:16:58",
                    "waktu_response": "01/02/2023 21:18:36",
                    "waktu_recovery": "01/02/2023 21:51:47",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 1991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANA",
                    "alamat_pelapor": "PR GRAHA CENERE BLOK D3 NO 9 JL KUTA II RT1/12 KEL LIMO KEC LIMO DEPOK. SEBELAH LES PIANO",
                    "no_telp_pelapor": "081387447494",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP KARENA TERLALU TINGGI. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5323020100907",
                    "waktu_lapor": "01/02/2023 21:17:28",
                    "waktu_response": "01/02/2023 21:26:01",
                    "waktu_recovery": "01/02/2023 22:30:45",
                    "durasi_response_time": 513,
                    "durasi_recovery_time": 3884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK HADIAN",
                    "alamat_pelapor": "KOMPLEK PAKRI JL PAKRI 5 BLOK B NO 29 KEL DUKU KEC ILIR TIMUR 2 KOTA PALEMBANG SUMSEL / DEPAN RUMAH BU RT",
                    "no_telp_pelapor": "085267683282",
                    "keterangan_pelapor": "PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT DIPUTUS PELANGGAN SUDAH MELAKUKAN PELUNASAN MELALUI BANK RAKYAT INDONESIA - \\t01-02-2023 \\t10:48:47 MOHON DIBANTU",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020108036",
                    "waktu_lapor": "01/02/2023 21:17:40",
                    "waktu_response": "01/02/2023 21:54:41",
                    "waktu_recovery": "01/02/2023 23:00:16",
                    "durasi_response_time": 2221,
                    "durasi_recovery_time": 3935,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Judika piterson",
                    "alamat_pelapor": "KP BABAKAN No. RT.1 RW.5 TARIKOLOT",
                    "no_telp_pelapor": "62895360355327",
                    "keterangan_pelapor": "mohon maaf pak mohon bantuannya \\nknpa pas di masukin token gagal mulu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020108037",
                    "waktu_lapor": "01/02/2023 21:17:42",
                    "waktu_response": "01/02/2023 22:46:12",
                    "waktu_recovery": "01/02/2023 23:21:45",
                    "durasi_response_time": 5310,
                    "durasi_recovery_time": 2133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hidayat",
                    "alamat_pelapor": "KP RAWEY No. RT.3 RW.3 SUKASIRNA",
                    "no_telp_pelapor": "6285693267120",
                    "keterangan_pelapor": "Mohon bantuan nya saya isi token pun selalu gagal padahal nomer nya sudah benar saya masukan.. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020108039",
                    "waktu_lapor": "01/02/2023 21:18:03",
                    "waktu_response": "01/02/2023 21:46:20",
                    "waktu_recovery": "01/02/2023 22:05:01",
                    "durasi_response_time": 1697,
                    "durasi_recovery_time": 1121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irvan Septiawan",
                    "alamat_pelapor": "KK LIMUS PRATAMA F6 No.29 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6285800690293",
                    "keterangan_pelapor": "gagal saat input token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020108042",
                    "waktu_lapor": "01/02/2023 21:18:49",
                    "waktu_response": "02/02/2023 08:18:44",
                    "waktu_recovery": "02/02/2023 08:24:51",
                    "durasi_response_time": 39595,
                    "durasi_recovery_time": 367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aenal Yaqin",
                    "alamat_pelapor": "Ds.Sarangmeduro RT8 RW2",
                    "no_telp_pelapor": "628982397030",
                    "keterangan_pelapor": "Selamat malam, pak.\\nIni kwh listrik saya nggak berkurang pak, saya baru tau. bisa kah dibantu untuk perbaiki?? takutnya malah tiba-tiba dicabut dari pihak pln.\\nkemarin-kemarin sudah complain via pln mobile juga, tapi di keterangan cuma sudah di callback. tapi ini kwh listrik token saya tetap tidak berkurang.\\ntolong dibantu pak, ini nomer wa saya 0895617181800",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5423020108043",
                    "waktu_lapor": "01/02/2023 21:18:57",
                    "waktu_response": "01/02/2023 21:21:19",
                    "waktu_recovery": "01/02/2023 21:24:59",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 220,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "silvia",
                    "alamat_pelapor": "PR TAMAN KENARI BLOK C5 KEC BOGOR UTARA No.7 RT.3 RW.1 TANAH BARU",
                    "no_telp_pelapor": "6285794836526",
                    "keterangan_pelapor": "menurut petugas pln, meteran listrik harus diganti. tapi belum ada petugas yang follow up. saat ini kondisinya meteran di loss oleh petugas.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020108053",
                    "waktu_lapor": "01/02/2023 21:21:37",
                    "waktu_response": "01/02/2023 21:26:11",
                    "waktu_recovery": "01/02/2023 22:58:34",
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 5543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "OBEB / obebyoo",
                    "alamat_pelapor": "JALAN GALANG NO 308 LUBUK PAKAM SUMATERA UTARA",
                    "no_telp_pelapor": "0895602240116",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA TERJADI LONJAKAN REKENING FEBRUARI 2023 PLN 123 TELAH MENJELASKAN STAND AKHIR REK JULI SESUAI DENGAN ACMT. NAMUN PELANGGAN BERKEBERATAN. PELANGGAN MENGINGINKAN PENJELASAN DAN KONFIRMASI.\\n\\n",
                    "media": "Twitter",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5323020100910",
                    "waktu_lapor": "01/02/2023 21:22:07",
                    "waktu_response": "01/02/2023 21:43:27",
                    "waktu_recovery": "01/02/2023 22:02:14",
                    "durasi_response_time": 1280,
                    "durasi_recovery_time": 1127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBARKAH",
                    "alamat_pelapor": "JL LAPANG TEMBAK SELATAN KP MEKAR SARI  RT-3 / RW-7 NO.2 KEL.PADASUKA KEC.CIMAHI TENGAH KOTA CIMAHI ACUAN DEKAT MASJID ARROZAK",
                    "no_telp_pelapor": "085222382887",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN (GAGAL) SUDAH UPDATE VKRN 43. PTL MENYALA. SISA 160.09 KWH\\nNO TOKEN 3043 3904 1923 6983 1510",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020108060",
                    "waktu_lapor": "01/02/2023 21:24:11",
                    "waktu_response": "02/02/2023 03:05:10",
                    "waktu_recovery": "02/02/2023 08:06:40",
                    "durasi_response_time": 20459,
                    "durasi_recovery_time": 18090,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anke Lintang Kirana",
                    "alamat_pelapor": "DN COKRO KONTENG No. RT.4 RW.2 SIDOARUM,",
                    "no_telp_pelapor": "6281241297407",
                    "keterangan_pelapor": "kemarin (31 januari) sudah isi token tetapi token tidak bertambah",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020108062",
                    "waktu_lapor": "01/02/2023 21:24:28",
                    "waktu_response": "02/02/2023 08:02:52",
                    "waktu_recovery": "02/02/2023 12:11:25",
                    "durasi_response_time": 38304,
                    "durasi_recovery_time": 14913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SaMbayonG _",
                    "alamat_pelapor": "KK HARAPAN JAYA MUARA ENIM",
                    "no_telp_pelapor": "6285383651995",
                    "keterangan_pelapor": "Tegangan listrik under voltage, sejak jam 17.00 sampai sekarang jam 21.20. mohon kepada petugas terkait untuk segera di perbaiki.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUARA ENIM"
                },
                {
                    "no_laporan": "K5423020108065",
                    "waktu_lapor": "01/02/2023 21:25:19",
                    "waktu_response": "01/02/2023 21:28:02",
                    "waktu_recovery": "01/02/2023 21:33:36",
                    "durasi_response_time": 163,
                    "durasi_recovery_time": 334,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANWAR",
                    "alamat_pelapor": "JL.BABAKAN GARUT RT 01 RW 09 KEL.CIBANGKONG KEC.BATUNUNGGAL KOTA BANDUNG",
                    "no_telp_pelapor": "081222869590",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 84,52.  // ID PEL 535515492883",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5323020100911",
                    "waktu_lapor": "01/02/2023 21:25:36",
                    "waktu_response": "01/02/2023 21:49:29",
                    "waktu_recovery": "01/02/2023 22:10:57",
                    "durasi_response_time": 1433,
                    "durasi_recovery_time": 1288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ROHIM ",
                    "alamat_pelapor": "JL MESJID BAITUROHIM KP CIDOKOM RT 3/2 KEL CIDOKOM KEC GUNUNG SINDUR KAB BOGOR JABAR ACUAN ALFAMART ",
                    "no_telp_pelapor": "02518606003",
                    "keterangan_pelapor": "PELANGGAN SAAT INI ADA BLOCKING TOKEN DI DATA ADA CICILAN RP 219.589 SELAMA 12 KALI, PELANGGAN BERKEBERATAN, DAN INGIN ADA PENJELASAN MENGENAI CICIILAN TERSEBUT, MOHON KONFIRMASI PELANGGAN (PTL PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5523020100932",
                    "waktu_lapor": "01/02/2023 21:26:53",
                    "waktu_response": "01/02/2023 21:30:28",
                    "waktu_recovery": "01/02/2023 22:20:58",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 3030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PISANTO ",
                    "alamat_pelapor": "JL GG CISIUK KP BABAKAN BARAT PR CISAUK BLOK - NO -  RT-2 / RW-1 KEL BABAKAN  KEC LEGOK KAB TANGERANG ",
                    "no_telp_pelapor": "087847515287",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA TERTERA GAGAL. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 24.5 NO TOKEN 4465 2056 2462 3056 1417 DAN 7171 3481 5272 0947 6543",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108075",
                    "waktu_lapor": "01/02/2023 21:27:31",
                    "waktu_response": "01/02/2023 22:02:31",
                    "waktu_recovery": "01/02/2023 22:07:34",
                    "durasi_response_time": 2100,
                    "durasi_recovery_time": 303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK EDDY",
                    "alamat_pelapor": "KP. RENCALANG RT/RW.06/02 DS. BENDUNG KEC. TANARA KAB. SERANG-BANTEN",
                    "no_telp_pelapor": "085881850083",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 25/01/2023, PELANGGANG SUDAH MENGAJUKAN PASANG BARU DAYA 900 BISNIS DI KANTOR PLN CIKANDE, BERKAS SUDAH DI SERAHKAN KE POS SATPAN, DI KARENAKAN PELANGGAN TIDAK DIPERBOLEHKAN MASUK, NAMUN SAMPAI SAAT INI BELUM ADA KONFIRMAS DAN TINDAK LANJUT DARI PETUGAS",
                    "media": "Email",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020108078",
                    "waktu_lapor": "01/02/2023 21:28:16",
                    "waktu_response": "01/02/2023 21:30:44",
                    "waktu_recovery": "01/02/2023 22:19:15",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 2911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UMANG",
                    "alamat_pelapor": "JL SWADAYA KP CIJENGIR RT.04/03 NO.11 DS BINONG KEC CURUG KAB TANGERANG. DEKAT LIPPO KARAWACI / KELURAHAN BINONG",
                    "no_telp_pelapor": "082113105260",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN PADA DISPLAY TERTERA GAGAL SETELAH UPDATE VKRN 43 \\n(PTL HAMPIR PADAM) SISA 11,7 KWH / 46316359691923474582",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108081",
                    "waktu_lapor": "01/02/2023 21:28:51",
                    "waktu_response": "01/02/2023 21:47:27",
                    "waktu_recovery": "01/02/2023 22:03:14",
                    "durasi_response_time": 1116,
                    "durasi_recovery_time": 947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Jaenudin asikin",
                    "alamat_pelapor": "KP BABAKAN RESMI No. RT.3 RW.16 SIRNAJAYA",
                    "no_telp_pelapor": "6283829177175",
                    "keterangan_pelapor": "mlm PLN .\\ntoken kWh sayah.gabisa masuk.udah dua mlm.berisik",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5423020108086",
                    "waktu_lapor": "01/02/2023 21:29:21",
                    "waktu_response": "01/02/2023 21:56:39",
                    "waktu_recovery": "01/02/2023 22:18:18",
                    "durasi_response_time": 1638,
                    "durasi_recovery_time": 1299,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "KP WANAJAYA No.0 RT.3 RW.3 CIBITUNG",
                    "no_telp_pelapor": "6287887191928",
                    "keterangan_pelapor": "mohon dibantu utk selisih tagihan listrik Januari 2023 sudah 298.814kwh. Namun actual dimeter pada tgl 2-feb-2023 masih 292.247kwh. sudah coba lakukan pakai swacam namun aplikasi PLN mobile nya error\\n\\nbila pihak ingin melakukan joint visit silahkan menghubungi pic area kami sdr. Arif 087887191928",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020108087",
                    "waktu_lapor": "01/02/2023 21:29:37",
                    "waktu_response": "01/02/2023 22:07:44",
                    "waktu_recovery": "01/02/2023 22:10:46",
                    "durasi_response_time": 2287,
                    "durasi_recovery_time": 182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EPIYANTO",
                    "alamat_pelapor": "perum pondok mutiara",
                    "no_telp_pelapor": "6282118914998",
                    "keterangan_pelapor": "keluhan pemasangan baru di perumahan...pengajuan dari 20 desember 2022 sampai sekarang belum terpasang kilometer nya\\nno itpel 5335112100223\\nminta penjelasannya dan solusinya gmna dari pihak PLN\\nsedangkan perumahan tersebut sudah dihuni tetapi sampe sekarang listrik blom nyala\\nkurang lebih ada 20 unit yg belom terpasang kilometernya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020108088",
                    "waktu_lapor": "01/02/2023 21:29:37",
                    "waktu_response": "01/02/2023 21:33:55",
                    "waktu_recovery": "01/02/2023 23:31:24",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 7049,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rudy laudza",
                    "alamat_pelapor": "KK CIBOLERANG HILIR No.9 RT.001 RW.07 BBKCIPARAY",
                    "no_telp_pelapor": "628156090990",
                    "keterangan_pelapor": "saya mau nanya biaya pemindahan kWh meter dan perapihan kabel listrik ke rumah. brapa ya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020108091",
                    "waktu_lapor": "01/02/2023 21:30:01",
                    "waktu_response": "01/02/2023 21:51:37",
                    "waktu_recovery": "01/02/2023 21:58:06",
                    "durasi_response_time": 1296,
                    "durasi_recovery_time": 389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Kaniawati",
                    "alamat_pelapor": "JL PASIRKALIKI No.22 RT.001 RW.19 SDG SERANG",
                    "no_telp_pelapor": "6281220658823",
                    "keterangan_pelapor": "Kwh meteran nya tidak bertambah, akhir bulan desember 80000 akhir bulan januari juga masih tetap 80000",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020108092",
                    "waktu_lapor": "01/02/2023 21:31:12",
                    "waktu_response": "01/02/2023 21:33:41",
                    "waktu_recovery": "01/02/2023 21:40:04",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MILVA",
                    "alamat_pelapor": "JL KOMARUDIN LAMA NO.7B KP UJUNG KRAWANG RT-12 / RW-5 KEL PULOGEBANG KEC CAKUNG - JAKTIM. ACUAN LOKASI: DEKAT SEKOLAH SMA YPIPI",
                    "no_telp_pelapor": "089510024956",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 23.44  KwH)\\nNO TOKEN 25264123907131745608, 16673511097911398477\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108098",
                    "waktu_lapor": "01/02/2023 21:33:10",
                    "waktu_response": "01/02/2023 22:08:03",
                    "waktu_recovery": "02/02/2023 03:13:31",
                    "durasi_response_time": 2093,
                    "durasi_recovery_time": 18328,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Aulia Rahman",
                    "alamat_pelapor": "Komplek Perumahan Bukit Mekar Wangi Sektor 3 ",
                    "no_telp_pelapor": "6282110759994",
                    "keterangan_pelapor": "apakah setiap bulan petugas catat Meter benar mencatat kwh? sehingga bulan sekarang mahal? tolong dijelaskan",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020108107",
                    "waktu_lapor": "01/02/2023 21:35:40",
                    "waktu_response": "01/02/2023 21:41:08",
                    "waktu_recovery": "01/02/2023 22:15:16",
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 2048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WAHYU",
                    "alamat_pelapor": "JL WADAS SARI 4 RT-4 / RW-2 NO 14A KEL PONDOK BETUNG KEC PONDOK AREN TANGSEL ACUAN LOKASI DEKAT GOR ARRAYAN",
                    "no_telp_pelapor": "085292794967",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". SISA 149.97 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020108109",
                    "waktu_lapor": "01/02/2023 21:35:50",
                    "waktu_response": "01/02/2023 21:42:22",
                    "waktu_recovery": "01/02/2023 22:28:01",
                    "durasi_response_time": 392,
                    "durasi_recovery_time": 2739,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yosepin Megasari",
                    "alamat_pelapor": "DS SUKA MANTRI No.0 RT.000 RW.00 SUKA RAYA",
                    "no_telp_pelapor": "62881023977647",
                    "keterangan_pelapor": "LISTRIK PADAM DARI PUKUL 20:30 HINGGA SAAT INI BELUM KEMBALI NYALA.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108110",
                    "waktu_lapor": "01/02/2023 21:36:01",
                    "waktu_response": "01/02/2023 21:40:36",
                    "waktu_recovery": "01/02/2023 22:35:36",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 3300,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "astini",
                    "alamat_pelapor": "Jl. Swadaya No.8",
                    "no_telp_pelapor": "6287894596378",
                    "keterangan_pelapor": "gagal.masukkan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108111",
                    "waktu_lapor": "01/02/2023 21:36:02",
                    "waktu_response": "01/02/2023 22:03:34",
                    "waktu_recovery": "02/02/2023 00:26:56",
                    "durasi_response_time": 1652,
                    "durasi_recovery_time": 8602,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fomiwa",
                    "alamat_pelapor": "JL SEI ANDAI KOMP.PESONA PER No.",
                    "no_telp_pelapor": "6281351950833",
                    "keterangan_pelapor": "kabel bocor banguan nyetrum",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020108115",
                    "waktu_lapor": "01/02/2023 21:36:26",
                    "waktu_response": "01/02/2023 21:51:50",
                    "waktu_recovery": "01/02/2023 21:53:13",
                    "durasi_response_time": 924,
                    "durasi_recovery_time": 83,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Terza Putra Yosima Ginting",
                    "alamat_pelapor": "JL SINDANGKASIH No.1 RT.000 RW.00 ANTAPANI",
                    "no_telp_pelapor": "6281264336069",
                    "keterangan_pelapor": "Saya ingin mendaftar perubahan daya untuk rumah saya, tapi ID pelanggan PLN rumah saya adalah mendiang kakek saya yang sudah lama meninggal. Saya bingung mengisi identitas pelanggannya. Apakah ada cara untuk mengurus ini di aplikasi atau saya harus ke kantor PLN?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020108117",
                    "waktu_lapor": "01/02/2023 21:37:08",
                    "waktu_response": "02/02/2023 05:36:51",
                    "waktu_recovery": "02/02/2023 05:40:49",
                    "durasi_response_time": 28783,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amar",
                    "alamat_pelapor": "DN BARAT SUMBER 211 PB No. LONGKEK GA",
                    "no_telp_pelapor": "6281287788455",
                    "keterangan_pelapor": "muncul tulisan periksa..\\nhubungi lewat WhatsApp ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5223020101864",
                    "waktu_lapor": "01/02/2023 21:37:25",
                    "waktu_response": "01/02/2023 22:12:28",
                    "waktu_recovery": "01/02/2023 22:42:15",
                    "durasi_response_time": 2103,
                    "durasi_recovery_time": 1787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020105268, MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108131",
                    "waktu_lapor": "01/02/2023 21:40:05",
                    "waktu_response": "01/02/2023 21:42:37",
                    "waktu_recovery": "01/02/2023 22:13:27",
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 1850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahwini",
                    "alamat_pelapor": "DN KARANGKENG NYABEKAN BARAT No. RT.8 RW.4 BATANG-BAT",
                    "no_telp_pelapor": "6287705725854",
                    "keterangan_pelapor": "Saya gagal input token \\nsaya mau minta kode kct\\nno meter\\n86010468782",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020108133",
                    "waktu_lapor": "01/02/2023 21:40:16",
                    "waktu_response": "01/02/2023 21:42:38",
                    "waktu_recovery": "01/02/2023 22:10:07",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 1649,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Maulana Yusuf",
                    "alamat_pelapor": "KP KABANDUNGAN No.0 RT.000 RW.00 SDG ASIH",
                    "no_telp_pelapor": "6287767888646",
                    "keterangan_pelapor": "setelah melakukan perubahan daya dari 450 ke 900\\ntagihan listrik menjadi membengkak, kisaran 250rb per bulan. Yang biasanya paling 100rb/120rb, itu menurut kami tidak masuk akal, karena di rumah penggunaan listrik pun tidak banyak.\\ndan terkadang masih suka off/ listrik tidak kuat digunakan.\\nTolong di cek\\nMohon bantuan nya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIANJUR KOTA"
                },
                {
                    "no_laporan": "K5423020108140",
                    "waktu_lapor": "01/02/2023 21:41:03",
                    "waktu_response": "01/02/2023 21:42:27",
                    "waktu_recovery": "01/02/2023 22:35:42",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 3195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "astini",
                    "alamat_pelapor": "Jl. Sersan Asnadi No.8",
                    "no_telp_pelapor": "6287894596378",
                    "keterangan_pelapor": "gagal masuk token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108142",
                    "waktu_lapor": "01/02/2023 21:41:23",
                    "waktu_response": "02/02/2023 00:14:42",
                    "waktu_recovery": "02/02/2023 07:44:18",
                    "durasi_response_time": 9199,
                    "durasi_recovery_time": 26976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAISA AYUNINGTYAS",
                    "alamat_pelapor": "SUNGAI RENGIT MURNI, LORONG SEPAKAT, RT06/RW03 KECAMATAN TALANG KELAPA SUMATRA SELATAN ",
                    "no_telp_pelapor": "082197140998",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL. PTL TIDAK PADAM. ",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108146",
                    "waktu_lapor": "01/02/2023 21:42:09",
                    "waktu_response": "01/02/2023 22:10:24",
                    "waktu_recovery": "01/02/2023 22:13:37",
                    "durasi_response_time": 1695,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rio",
                    "alamat_pelapor": "seri Kuala lobam",
                    "no_telp_pelapor": "6281363739497",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG UBAN"
                },
                {
                    "no_laporan": "K5423020108147",
                    "waktu_lapor": "01/02/2023 21:42:21",
                    "waktu_response": "01/02/2023 21:45:24",
                    "waktu_recovery": "01/02/2023 22:27:53",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 2549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fakhry Fauzan Rukmana",
                    "alamat_pelapor": "KP BALEKER No. RT.1 RW.3 WARINGIN J",
                    "no_telp_pelapor": "6289513897960",
                    "keterangan_pelapor": "beli token sampe 4x ga ada ya g bisa diinput. dicoba lebih dari 10x gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108150",
                    "waktu_lapor": "01/02/2023 21:42:40",
                    "waktu_response": "01/02/2023 22:11:07",
                    "waktu_recovery": "01/02/2023 23:55:05",
                    "durasi_response_time": 1707,
                    "durasi_recovery_time": 6238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Hermawan",
                    "alamat_pelapor": "Jl. Jamir Blok Jambu No.52",
                    "no_telp_pelapor": "6281919382584",
                    "keterangan_pelapor": "isi kode token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108155",
                    "waktu_lapor": "01/02/2023 21:43:22",
                    "waktu_response": "01/02/2023 22:09:29",
                    "waktu_recovery": "01/02/2023 22:28:36",
                    "durasi_response_time": 1567,
                    "durasi_recovery_time": 1147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andy Rinaldy",
                    "alamat_pelapor": "Komp.Mekro Bisnis Center 8AA",
                    "no_telp_pelapor": "6281397710097",
                    "keterangan_pelapor": "kabel listrik tertimpa kabel wifi yg putus sehingga sangat membahayakan, kabel listrik kami, kalu di biarkan bisa putus dan membahayakan orang lain, karena kabel listrik di bebani kabel wifi mohon di tindak lanjuti",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020108165",
                    "waktu_lapor": "01/02/2023 21:45:26",
                    "waktu_response": "01/02/2023 22:46:02",
                    "waktu_recovery": "01/02/2023 22:49:03",
                    "durasi_response_time": 3636,
                    "durasi_recovery_time": 181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rully",
                    "alamat_pelapor": "JL BLOK B NO 5 No.0 RT.1 RW.1 TINGGEDE",
                    "no_telp_pelapor": "6285298090606",
                    "keterangan_pelapor": "tidak masuk pulsa prabayar.nya di kWh meter. di coba berapa kali, tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020108181",
                    "waktu_lapor": "01/02/2023 21:48:37",
                    "waktu_response": "02/02/2023 00:15:16",
                    "waktu_recovery": "02/02/2023 10:04:16",
                    "durasi_response_time": 8799,
                    "durasi_recovery_time": 35340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daffy Pratama",
                    "alamat_pelapor": "KK MITRA PERMAI C1- No.14 GANDUS",
                    "no_telp_pelapor": "6285269263827",
                    "keterangan_pelapor": "sering mati lampu tetapi sebagian hidup. lampu jalan pun hidup",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108187",
                    "waktu_lapor": "01/02/2023 21:49:32",
                    "waktu_response": "01/02/2023 22:09:10",
                    "waktu_recovery": "01/02/2023 23:22:12",
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 4382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RASDI",
                    "alamat_pelapor": "Kp.Pedurenan RT.02 RW.03 Jatiluhur, Jatiasih Kota Bekasi ",
                    "no_telp_pelapor": "6287741500424",
                    "keterangan_pelapor": "Penyambungan sementara Non pelanggan\\nUntuk hajatan/pesta,\\nDaya 4400VA selama 2hari pada tanggal 3 Februari s/d 4 Februari 2023\\nJam Mulai 07:00 s/d 16:00\\n\\nNama: Rasdi\\nNik: 3275091002840017\\nAlamat : Kp Pedurenan RT.02 RW.03 Jatiluhur, Jatiasih Kota Bekasi ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108191",
                    "waktu_lapor": "01/02/2023 21:50:42",
                    "waktu_response": "01/02/2023 22:06:10",
                    "waktu_recovery": "01/02/2023 22:38:54",
                    "durasi_response_time": 928,
                    "durasi_recovery_time": 1964,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dita Anggraini",
                    "alamat_pelapor": "DS DESA BARU No.0 RW.",
                    "no_telp_pelapor": "6282385468656",
                    "keterangan_pelapor": "selamat malam\\nmohon maaf sebelumnya, saya pengguna listrik prabayar, setiap pengisian token kenapa jumlah Kwh yg didapat tdk sesuai dgn yg telah ditetapkan misalkan token 100 rb yg harusnya dpt 73.96 Kwh saya hanya dpt 67.27, dengan begitu jumlah uang yg saya keluarkan utk memenuhi kebutuhan listrik saya bertambah besar, terimakasih",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SIMPANG EMPAT"
                },
                {
                    "no_laporan": "K5323020100920",
                    "waktu_lapor": "01/02/2023 21:51:17",
                    "waktu_response": "01/02/2023 22:15:48",
                    "waktu_recovery": "01/02/2023 22:20:04",
                    "durasi_response_time": 1471,
                    "durasi_recovery_time": 256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK USUP SUPRIADI",
                    "alamat_pelapor": "JL KP BABAKAN PARI NO 17 RT 3/4 DESA BATUJAJAR TIMUR KEC BATUJAJAR KAB BANDUNG BARAT JABAR ACUAN DEKAT POSYANDU KE ATAS ",
                    "no_telp_pelapor": "081221158332",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 123 KWH (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5323020100921",
                    "waktu_lapor": "01/02/2023 21:51:26",
                    "waktu_response": "01/02/2023 22:14:08",
                    "waktu_recovery": "01/02/2023 22:16:27",
                    "durasi_response_time": 1362,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL NIHMAT KP NIHMAT NO 32 RT-2 / RW-6 KEL CIGUGUR GIRANG KEC PAROMPONG KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "6285722888468",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 486 PTL MENYALA",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020108193",
                    "waktu_lapor": "01/02/2023 21:51:43",
                    "waktu_response": "01/02/2023 22:18:07",
                    "waktu_recovery": "01/02/2023 22:48:35",
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 1828,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK B71 NO 78 KEL SUKA RAGAM KEC SERANG BARU KAB BEKASI ACUAN LOKASI DEKAT KUE BALOK",
                    "no_telp_pelapor": "082117379131",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN DENGAN ID METER 537216968946 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN (BLOKING PEMBELIAN) PADA DATA AP2T TERDAPAT P2TL NAMUN BULAN TIDAK SESUAI SISA PTL DILOKASI TERSISA 7,23 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5123020101692",
                    "waktu_lapor": "01/02/2023 21:51:47",
                    "waktu_response": "01/02/2023 21:55:45",
                    "waktu_recovery": "01/02/2023 22:22:02",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 1577,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HJ IMAH",
                    "alamat_pelapor": "JL BUNCIT INDAH BUMI MAS RAYA NO - RT 33 RW - KEL PEMURUS BARU KEC BANJAR SELATAN KOTA BANJARMASIN (SAMPING MEUBEL ELISABET, KOS-KOSAN IBU HAJI IMAH) ",
                    "no_telp_pelapor": "081348020030",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET. GAGAL, SETELAH UPDATE VKRN 43, SISA TOKEN : 744 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020108195",
                    "waktu_lapor": "01/02/2023 21:51:43",
                    "waktu_response": "01/02/2023 21:55:53",
                    "waktu_recovery": "02/02/2023 04:37:57",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 24124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "resmi Irnawati Sihotang",
                    "alamat_pelapor": "PR BKS TIMUR REG 5 H5 No.29 RT.0 RW.0 CIMUNING",
                    "no_telp_pelapor": "6281387997847",
                    "keterangan_pelapor": "saya mengisi token kenapa gagal terus ya?",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020108199",
                    "waktu_lapor": "01/02/2023 21:52:45",
                    "waktu_response": "02/02/2023 05:04:39",
                    "waktu_recovery": "02/02/2023 07:20:23",
                    "durasi_response_time": 25914,
                    "durasi_recovery_time": 8144,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Teti osana",
                    "alamat_pelapor": "talang nangka",
                    "no_telp_pelapor": "6282278239930",
                    "keterangan_pelapor": "apermeter saya tidak bisa di isi togel listrik ,di isi selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020108203",
                    "waktu_lapor": "01/02/2023 21:53:38",
                    "waktu_response": "01/02/2023 22:05:15",
                    "waktu_recovery": "01/02/2023 22:30:28",
                    "durasi_response_time": 697,
                    "durasi_recovery_time": 1513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUNAIDI",
                    "alamat_pelapor": "KP KELAPA INDAH     RT-4 / RW-5 GG MAKMUR KEL KELAPA INDAH KEC TANGERANG KOTA TANGERANG BANTEN SAMPING ALFAMART",
                    "no_telp_pelapor": "082310801677",
                    "keterangan_pelapor": "TGL 1/2/23  PELANGGAN DENGAN ID METER 14009812778 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN DATA PADA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!!SESUAI INFO PELANGAN ADA PERUBAHAN ID METER DARI 14009812778 MENJADI 14452118566 NAMUN INFO PELANGGAN TIDAK ADA PERGANTIAN METERAN.SISA 393 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108209",
                    "waktu_lapor": "01/02/2023 21:54:18",
                    "waktu_response": "01/02/2023 21:55:50",
                    "waktu_recovery": "02/02/2023 08:56:14",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 39624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "David vickriandi",
                    "alamat_pelapor": "JL KALI DERES RT 08/01 CKR",
                    "no_telp_pelapor": "6281373126535",
                    "keterangan_pelapor": "mohon bantuannya untuk pengecekan meteran, knpa bayarannya tinggi sekali karena kontrakan saya sebelumnya tidak pernah menyentuh 600rb",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020108214",
                    "waktu_lapor": "01/02/2023 21:55:13",
                    "waktu_response": "01/02/2023 22:02:50",
                    "waktu_recovery": "01/02/2023 22:10:37",
                    "durasi_response_time": 457,
                    "durasi_recovery_time": 467,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iih",
                    "alamat_pelapor": "KP PONDOK TISUK No.00 RT.3 RW.4",
                    "no_telp_pelapor": "6281572919765",
                    "keterangan_pelapor": "di blokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020108216",
                    "waktu_lapor": "01/02/2023 21:55:18",
                    "waktu_response": "01/02/2023 22:03:33",
                    "waktu_recovery": "02/02/2023 06:28:20",
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 30287,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reni Vebri yanti",
                    "alamat_pelapor": "Jl. Bumimanti No.VI",
                    "no_telp_pelapor": "6285269434344",
                    "keterangan_pelapor": "tidak bsa masukin pulsa (gagal)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020108219",
                    "waktu_lapor": "01/02/2023 21:55:51",
                    "waktu_response": "01/02/2023 22:10:16",
                    "waktu_recovery": "01/02/2023 22:16:40",
                    "durasi_response_time": 865,
                    "durasi_recovery_time": 384,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANIEL",
                    "alamat_pelapor": "JL KAPUK     RT-3 / RW-10 NO - KEL KAPUK KEC CENGKARENG JAKBAR DEKAT BENGKEL ",
                    "no_telp_pelapor": "082274331279",
                    "keterangan_pelapor": "KESULITAN MEMASUKAN NO STROOM, LAYAR KWH METER BERTULISKAN GAGAL, SETELAH UPDATE VKRN 43 SISA 985 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108227",
                    "waktu_lapor": "01/02/2023 21:57:09",
                    "waktu_response": "01/02/2023 22:34:53",
                    "waktu_recovery": "01/02/2023 22:42:19",
                    "durasi_response_time": 2264,
                    "durasi_recovery_time": 446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "JL RAYA MANDOR No.0 RT. RW.",
                    "no_telp_pelapor": "6287710048947",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter stand akhir Januari 2023 adalah 218.429kwh, sedang stand actual tgl 25 januarit2023 adalah 220.188kwh, mohon bantu disesuaikan karena swacam tidak dapat dilakukan karena error'.\\n\\nbila ingin melakukan joint visit dapat hubungi pic area kami sdr Junaidi 087710048947",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020108235",
                    "waktu_lapor": "01/02/2023 21:58:57",
                    "waktu_response": "01/02/2023 22:01:18",
                    "waktu_recovery": "01/02/2023 22:10:54",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iisah",
                    "alamat_pelapor": "KP BULAK No.23 RT.1 RW.16 KLENDER",
                    "no_telp_pelapor": "6289654391693",
                    "keterangan_pelapor": "isi token gagal 2 kali pembelian token pulsa yang pertama 20 dan yang kedua 200 padahal memasukkan token nya sudah benar dengan pembelian token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108238",
                    "waktu_lapor": "01/02/2023 21:59:53",
                    "waktu_response": "02/02/2023 06:35:40",
                    "waktu_recovery": "02/02/2023 06:41:22",
                    "durasi_response_time": 30947,
                    "durasi_recovery_time": 342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Samson Pahrozi",
                    "alamat_pelapor": "Jalan lintas Sarolangun muara Tembesi ",
                    "no_telp_pelapor": "6282388168585",
                    "keterangan_pelapor": "tombol keyboard tidak bisa digunakan angka 0 sama 8",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BULIAN"
                },
                {
                    "no_laporan": "K5423020108242",
                    "waktu_lapor": "01/02/2023 22:00:50",
                    "waktu_response": "01/02/2023 22:04:47",
                    "waktu_recovery": "01/02/2023 22:41:51",
                    "durasi_response_time": 237,
                    "durasi_recovery_time": 2224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KURNIAWAN",
                    "alamat_pelapor": "JL NANGSI RT-4 RW-2 NO 118 KP BUNGAOK LEMBUR DESA CARINGIN KEC LEGOK KAB TANGERANG, BANTEN / DKAT -",
                    "no_telp_pelapor": "081297152667",
                    "keterangan_pelapor": " TGL 02/01/23 PENANGANAN GANGGUAN APP PRABAYAR BLANK DI LAKSANAKAN DGN CARA SAMBUNG LANGSUNG OLEH PETUGAS . MOHON DILAKSANAKAN PENANGANAN SESUI KETENTUAN . ID METTER 14236536778.",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108243",
                    "waktu_lapor": "01/02/2023 22:00:58",
                    "waktu_response": "01/02/2023 22:30:54",
                    "waktu_recovery": "01/02/2023 23:07:56",
                    "durasi_response_time": 1796,
                    "durasi_recovery_time": 2222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL DUTA KENANGA 1 BLOK D2 NO 32 KEL HARAPAN BARU KEC BEKASI UTARA (ACUAN DEKAT DANAU DUTA)",
                    "no_telp_pelapor": "02188979134",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 2809  KWH/ PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020108246",
                    "waktu_lapor": "01/02/2023 22:01:22",
                    "waktu_response": "01/02/2023 22:36:23",
                    "waktu_recovery": "01/02/2023 23:01:17",
                    "durasi_response_time": 2101,
                    "durasi_recovery_time": 1494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Trisna M Suryana",
                    "alamat_pelapor": "KP KEDUNG GEDE No. RT.5 RW.16 SETIA MEKA",
                    "no_telp_pelapor": "6289604554915",
                    "keterangan_pelapor": "listrik mati nyala, saat periksa meterannya ncb gosong sperti di gambar",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5523020100954",
                    "waktu_lapor": "01/02/2023 22:03:02",
                    "waktu_response": "01/02/2023 22:08:35",
                    "waktu_recovery": "01/02/2023 22:10:56",
                    "durasi_response_time": 333,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEODORA",
                    "alamat_pelapor": "JL KENDAL NO 24 RT-10 RW-6 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT LOKASI: DEKAT ALFAMART ",
                    "no_telp_pelapor": "087882275859",
                    "keterangan_pelapor": "MOHON KONFIRMASI DAN TINDAKLANJUT TERKAIT PB EX BONGKAR RAMPUNG (B2/7700VA) PELANGGAN SUDAH DATANG KE UNIT MENTENG. NAMUN PELANGGAN DI ARAHKAN MENGHUBUNGI CALL CENTER 123, PELANGGAN INGIN SEGERA DITINDAKLANJUTI OLEH PETUGAS UNIT ID PEL: 541103499191",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108251",
                    "waktu_lapor": "01/02/2023 22:03:33",
                    "waktu_response": "02/02/2023 00:15:44",
                    "waktu_recovery": "02/02/2023 07:44:12",
                    "durasi_response_time": 7931,
                    "durasi_recovery_time": 26908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SEPTEDY",
                    "alamat_pelapor": "JL. GOTONG ROYONG, PERUMAHAN PURI SEJAHTERA 9 BLOK G16 RT. 19 RW.05, KEL. TALANG JAMBE, KEC. SUKARAME, PALEMBANG, SUMATERA SELATAN 30151",
                    "no_telp_pelapor": "081272818440",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA : 8707 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108252",
                    "waktu_lapor": "01/02/2023 22:03:43",
                    "waktu_response": "01/02/2023 22:10:35",
                    "waktu_recovery": "01/02/2023 23:55:24",
                    "durasi_response_time": 412,
                    "durasi_recovery_time": 6289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INSAN ",
                    "alamat_pelapor": "PERUMAHAN GRAHA PANCORAN MAS BLOK CC NO 3, RANGKAPAN JAYA BARU, PANCORAN MAS, DEPOK 16434",
                    "no_telp_pelapor": "081294761352 ",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI Arif Furqon Afandi MENJADI Muhammad Insan Nurrahman. DENGAN NO. KTP PEMILIK 0317409260694100 AN. Muhammad Insan Nurrahman DAN NPWP PEMILIK 74.504.126.9-017.000. PEMOHON MENGAKU SEBAGAI PEMILIK.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5223020101899",
                    "waktu_lapor": "01/02/2023 22:04:07",
                    "waktu_response": "02/02/2023 00:16:11",
                    "waktu_recovery": "02/02/2023 07:44:04",
                    "durasi_response_time": 7924,
                    "durasi_recovery_time": 26873,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LIDYA",
                    "alamat_pelapor": "JL PESANTREN SMD 2 LORONG NANGKA- PR ALMIRA PERDANA BL E3 NO-E3/47  RT-21 / RW-06 KEL TALANG JAMBE KEC SUKARAME KOTA PALEMBANG SUMSEL > DEKAT DENGAN  MASJID",
                    "no_telp_pelapor": "085367290221",
                    "keterangan_pelapor": "GAGAL MEMASUKKAN TOKEN, VKRN 43 SISA KWH KWH 918 (TIDAK ADA TITIK ATAU KOMA INFO PELANGGAN) 27891937282092640665\\n54418015095279866845\\nUPDATE LAPORAN CC.52.VICTOR",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108256",
                    "waktu_lapor": "01/02/2023 22:06:14",
                    "waktu_response": "02/02/2023 03:09:13",
                    "waktu_recovery": "02/02/2023 09:21:28",
                    "durasi_response_time": 18179,
                    "durasi_recovery_time": 22335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yasin wahyudi",
                    "alamat_pelapor": "JL JAMUS KRAJAN No. RT.19 RW.1 JAMUS",
                    "no_telp_pelapor": "62882006906402",
                    "keterangan_pelapor": "kWh meter peeiksa",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020108259",
                    "waktu_lapor": "01/02/2023 22:07:23",
                    "waktu_response": "01/02/2023 22:11:39",
                    "waktu_recovery": "01/02/2023 23:00:12",
                    "durasi_response_time": 256,
                    "durasi_recovery_time": 2913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indra",
                    "alamat_pelapor": "KP TARIKOLOT No. RT.4 RW.1 TARIKOLOT",
                    "no_telp_pelapor": "6285960554450",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020108262",
                    "waktu_lapor": "01/02/2023 22:07:48",
                    "waktu_response": "01/02/2023 22:31:23",
                    "waktu_recovery": "01/02/2023 22:47:45",
                    "durasi_response_time": 1415,
                    "durasi_recovery_time": 982,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cipta Yudha Pratama",
                    "alamat_pelapor": "DS SANGO No.0 RT.2 RW.1 SANGO",
                    "no_telp_pelapor": "6282331138160",
                    "keterangan_pelapor": "masukan nomor token gagal terus ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5523020100956",
                    "waktu_lapor": "01/02/2023 22:08:08",
                    "waktu_response": "01/02/2023 22:09:10",
                    "waktu_recovery": "01/02/2023 22:11:22",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEODORA",
                    "alamat_pelapor": "JL KENDAL NO 24   RT-10 / RW-6 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT ",
                    "no_telp_pelapor": "087882275859",
                    "keterangan_pelapor": "MOHON KONFIRMASI DAN TINDAKLANJUT TERBAKIT PB EX BONGKAR RAMPUNG (B2/7700VA) PELANGGAN SUDAH DATANG KE UNIT MENTENG NAMUN BELUM ADA TINDAKLANJUT DARI PETUGAS ID PEL: 541103499191",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108271",
                    "waktu_lapor": "01/02/2023 22:09:58",
                    "waktu_response": "01/02/2023 22:29:54",
                    "waktu_recovery": "01/02/2023 22:37:12",
                    "durasi_response_time": 1196,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kridha Tegas Gina Saputra",
                    "alamat_pelapor": "JL DONOHARJO RT 3 RW 2 No.",
                    "no_telp_pelapor": "6289518264950",
                    "keterangan_pelapor": "Salah ketik nama, \\nNama yang benar KRIDHA TEGAS GINA S",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020108282",
                    "waktu_lapor": "01/02/2023 22:12:34",
                    "waktu_response": "01/02/2023 22:14:12",
                    "waktu_recovery": "01/02/2023 23:09:10",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 3298,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AINUN",
                    "alamat_pelapor": "JL PAWON BLK A NO 79     RT-1 / RW-9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI JABAR DEKAT KANTOR KECAMATAN",
                    "no_telp_pelapor": "081215003101",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL PADAM)SISA 96 KWH ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108284",
                    "waktu_lapor": "01/02/2023 22:12:40",
                    "waktu_response": "01/02/2023 22:13:39",
                    "waktu_recovery": "01/02/2023 22:51:05",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 2246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakub yasjudan",
                    "alamat_pelapor": "JL KP BABAKAN RT2/1 LEGOK",
                    "no_telp_pelapor": "62895403472380",
                    "keterangan_pelapor": "pembelian token 2 kali pembelian namun gagal pihak alfa sudah ke rumah namun tetap gagal dari pihak alfa saran kan agar menghubungi pihak pln saat di masukan tolong tidak lanjuti karna waktu suda malam takut listrik di rumah habis ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108289",
                    "waktu_lapor": "01/02/2023 22:13:43",
                    "waktu_response": "01/02/2023 22:16:33",
                    "waktu_recovery": "01/02/2023 22:19:24",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daniel Manasye Sitompul",
                    "alamat_pelapor": "Kapuk sawah Rt 003/010 no 17",
                    "no_telp_pelapor": "6282274331279",
                    "keterangan_pelapor": "Nomor Token Yang Dimasukkan GaGal Terus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108290",
                    "waktu_lapor": "01/02/2023 22:13:46",
                    "waktu_response": "01/02/2023 22:31:57",
                    "waktu_recovery": "01/02/2023 22:47:52",
                    "durasi_response_time": 1091,
                    "durasi_recovery_time": 955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FERLIN PRISCA",
                    "alamat_pelapor": " MALIARO, DEPAN UGD RUMAH SAKIT UMUM RT/013 RW/004 ADA JALAN BELOK KANAN DAPAT LORONG PERTAMA BELOK KANAN RUMAH KEDUA",
                    "no_telp_pelapor": "082271079643 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 407.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020108296",
                    "waktu_lapor": "01/02/2023 22:14:22",
                    "waktu_response": "01/02/2023 22:17:20",
                    "waktu_recovery": "01/02/2023 22:19:47",
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mulyanto",
                    "alamat_pelapor": "KP WARUNG JAMBU No.3 RT.003 RW.03 BANTARJATI",
                    "no_telp_pelapor": "6281216666882",
                    "keterangan_pelapor": "mengajukan perubahan daya  sampai saat ini belum ada realisasi penyambungan mohon info yaa....\\n\\nsudah melapor calcenter pLn sudah 2x mohon infonya ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020108297",
                    "waktu_lapor": "01/02/2023 22:14:47",
                    "waktu_response": "01/02/2023 22:16:35",
                    "waktu_recovery": "02/02/2023 01:12:15",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 10540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dhoni setiawan",
                    "alamat_pelapor": "JL LUK No. RT.2 RW.2 BHAKTI JAY",
                    "no_telp_pelapor": "6282113111638",
                    "keterangan_pelapor": "Mohon izin melaporkan, rumah saya di Orchid Park A11, Bakti Jaya, Tangsel tdak bisa mengisi token di meteran, selalu gagal, padahal nomor benar. catatan: tidak ada kecocokan antara idpel dan nomor meteran, posisi meteran selama 6 bulan belum pernah diisi pulsa karena pulsa masih ada dan listrik setiap malamnya menyala. terimakasih min",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020108299",
                    "waktu_lapor": "01/02/2023 22:15:36",
                    "waktu_response": "01/02/2023 22:16:48",
                    "waktu_recovery": "01/02/2023 22:25:09",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sandri Alamsyah",
                    "alamat_pelapor": "KP TUTUGAN DS CIHANJUANG RAHAYU No.0 RT.2 RW.6 PARONGPONG",
                    "no_telp_pelapor": "6285720311120",
                    "keterangan_pelapor": "Tidak bisa isi token, gagal terus.",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020108302",
                    "waktu_lapor": "01/02/2023 22:16:35",
                    "waktu_response": "01/02/2023 22:19:17",
                    "waktu_recovery": "01/02/2023 22:33:56",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAMSUL",
                    "alamat_pelapor": "PONDOK ASRI 1 BLOK B7 NO. 23 KEL. BAKUNG KEC. BIRINGKANAYA MAKASSAR",
                    "no_telp_pelapor": "081342060833",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 26.57.",
                    "media": "Email",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020108304",
                    "waktu_lapor": "01/02/2023 22:17:05",
                    "waktu_response": "01/02/2023 22:32:35",
                    "waktu_recovery": "01/02/2023 22:42:11",
                    "durasi_response_time": 930,
                    "durasi_recovery_time": 576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bro udin",
                    "alamat_pelapor": "JL RAYA GALANG No. SUI PINYUH",
                    "no_telp_pelapor": "6285849940996",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020108309",
                    "waktu_lapor": "01/02/2023 22:18:54",
                    "waktu_response": "02/02/2023 00:16:38",
                    "waktu_recovery": "02/02/2023 07:43:55",
                    "durasi_response_time": 7064,
                    "durasi_recovery_time": 26837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suandri",
                    "alamat_pelapor": "KK GRIYA T KELAPA 6 No.102 TL KEL",
                    "no_telp_pelapor": "6281278014523",
                    "keterangan_pelapor": "tidak Bisa isi pulsa.tertulis gagal ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108310",
                    "waktu_lapor": "01/02/2023 22:19:05",
                    "waktu_response": "02/02/2023 00:17:05",
                    "waktu_recovery": "02/02/2023 07:43:47",
                    "durasi_response_time": 7080,
                    "durasi_recovery_time": 26802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arlan",
                    "alamat_pelapor": "Jalan Masjid Ak Ahkyar RT 01 RW 01 Kecamatan Sukarami Palembang",
                    "no_telp_pelapor": "6289636398215",
                    "keterangan_pelapor": "nomor token yg dimasukkan gagal dan sudah di coba beberapa kali",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108319",
                    "waktu_lapor": "01/02/2023 22:22:39",
                    "waktu_response": "02/02/2023 00:17:31",
                    "waktu_recovery": "02/02/2023 04:41:13",
                    "durasi_response_time": 6892,
                    "durasi_recovery_time": 15822,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ANDHIKO TUNGGA ALAM",
                    "alamat_pelapor": "PR GRIYA SUKAJADI RESIDENCE BLOK E2 No.032 SUKAJADI",
                    "no_telp_pelapor": "6281317794370",
                    "keterangan_pelapor": "SAYA BELI TOKEN, TAPI SELALU GAGAL PADA SAAT INPUTNYA KE METERAN. \\n\\n• INTINYA SAYA GA SALAH LIHAT NOMOR\\n\\n• SAYA JG GA SALAH BELI\\n\\n• TOKEN YANG SAYA BELI 100 RB\\n\\n• BERKALI2 MASIH JG TIDAK BS DIINPUT\\n// MOHON BATALKAN LAPORAN SUDAH DI BUATKAN DI NO LAPOR G5423020125271",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108326",
                    "waktu_lapor": "01/02/2023 22:24:39",
                    "waktu_response": "01/02/2023 23:25:02",
                    "waktu_recovery": "02/02/2023 05:29:53",
                    "durasi_response_time": 3623,
                    "durasi_recovery_time": 21891,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhik Setiawan",
                    "alamat_pelapor": "timur RSUD tongas",
                    "no_telp_pelapor": "6288991125526",
                    "keterangan_pelapor": "mohon segera di tindak lanjuti di karnakan daerah tersebut sampai saat ini PLN off",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108332",
                    "waktu_lapor": "01/02/2023 22:25:38",
                    "waktu_response": "01/02/2023 23:40:58",
                    "waktu_recovery": "01/02/2023 23:42:26",
                    "durasi_response_time": 4520,
                    "durasi_recovery_time": 88,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "udin samsudin",
                    "alamat_pelapor": "KP CIJEUNGJING No. RT.1 RW.21 KERTAMULYA",
                    "no_telp_pelapor": "6289694493291",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020108333",
                    "waktu_lapor": "01/02/2023 22:25:47",
                    "waktu_response": "01/02/2023 22:51:29",
                    "waktu_recovery": "01/02/2023 23:07:54",
                    "durasi_response_time": 1542,
                    "durasi_recovery_time": 985,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Nurdiansyah",
                    "alamat_pelapor": "Jl. NURUL HUDA VII, RT.01/RW.015, NO.61",
                    "no_telp_pelapor": "6285714728854",
                    "keterangan_pelapor": "nomor token listrik yang baru saya beli via aplikasi gojek jam 21.30 tanggal 1 februari 2023 tidak valid ke kWh, status selalu gagal dalam mengisi token listrik padahal nomor sudah sesuai yang dikirim via aplikasi gojek",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108334",
                    "waktu_lapor": "01/02/2023 22:26:07",
                    "waktu_response": "01/02/2023 22:32:48",
                    "waktu_recovery": "02/02/2023 06:41:57",
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 29349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fajar Leonardo hutahaean",
                    "alamat_pelapor": "jl. Sumatra1, GG nusantara, perum Nusantara block D13",
                    "no_telp_pelapor": "6282382239412",
                    "keterangan_pelapor": "saat memasukan nomor token terjadi kesalahan sehingga tidak bisa mengisi nomor token , keterangan nya GAGAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108338",
                    "waktu_lapor": "01/02/2023 22:26:55",
                    "waktu_response": "01/02/2023 23:24:39",
                    "waktu_recovery": "02/02/2023 05:29:40",
                    "durasi_response_time": 3464,
                    "durasi_recovery_time": 21901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satya Adhy Wicaksono",
                    "alamat_pelapor": "JL YOS SUDARSO No. 13 RT.004 RW.15 MANGUN HRJ",
                    "no_telp_pelapor": "6285331745884",
                    "keterangan_pelapor": "voltase turun..setelah mati lampu",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108342",
                    "waktu_lapor": "01/02/2023 22:27:16",
                    "waktu_response": "01/02/2023 22:37:55",
                    "waktu_recovery": "01/02/2023 23:02:39",
                    "durasi_response_time": 639,
                    "durasi_recovery_time": 1484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PEBI KHUSEN",
                    "alamat_pelapor": "Kp. Dukuh manggah RT 14/03 desa legok kec legok",
                    "no_telp_pelapor": "6285775563188",
                    "keterangan_pelapor": "Gagal memasukan token",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108344",
                    "waktu_lapor": "01/02/2023 22:27:41",
                    "waktu_response": "01/02/2023 22:52:07",
                    "waktu_recovery": "01/02/2023 23:08:05",
                    "durasi_response_time": 1466,
                    "durasi_recovery_time": 958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRAMBUDI",
                    "alamat_pelapor": "ALAMAT : JL. MESJID AL-FALAH BLOK C NO. 2\\nKEC. PONDOK MELATI KEL. JATIRAHAYU\\nBEKASI 17414",
                    "no_telp_pelapor": "081514325634",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM. SISA KWH 600 KWH.",
                    "media": "Email",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108350",
                    "waktu_lapor": "01/02/2023 22:31:16",
                    "waktu_response": "01/02/2023 22:52:15",
                    "waktu_recovery": "01/02/2023 23:08:12",
                    "durasi_response_time": 1259,
                    "durasi_recovery_time": 957,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PURWANTO",
                    "alamat_pelapor": "Jl. Jati Kramat Baru No.8",
                    "no_telp_pelapor": "6281296161788",
                    "keterangan_pelapor": "kwh meter tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108353",
                    "waktu_lapor": "01/02/2023 22:31:55",
                    "waktu_response": "02/02/2023 00:17:59",
                    "waktu_recovery": "02/02/2023 04:41:48",
                    "durasi_response_time": 6364,
                    "durasi_recovery_time": 15829,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arlan",
                    "alamat_pelapor": "Jalan Masjid Al Akhyar RT 01 RW 01 Kelurahan Talang Betutu Kecamatan Sukarami Palembang ",
                    "no_telp_pelapor": "6289636398215",
                    "keterangan_pelapor": "Nomor Token gagal dan telah dicoba Beberapa kali Tetap saja gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108356",
                    "waktu_lapor": "01/02/2023 22:32:24",
                    "waktu_response": "02/02/2023 00:04:20",
                    "waktu_recovery": "02/02/2023 00:06:52",
                    "durasi_response_time": 5516,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "BAKATEU,RT 005 RW 009.WEHALI.KEC MALAKA TENGAH,NTT",
                    "no_telp_pelapor": "082147628311",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD (R1MT/900 VA – R1T/1.300 VA) DENGAN NO. KTP PEMILIK 5304081809550001 A/N THEODORA BALOK SERAN, PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. STROOM AWAL YANG DIKEHENDAKI RP.200.000. PADA DATA AP2T STATUS MASIH DALAM PERMOHONAN",
                    "media": "Email",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020108374",
                    "waktu_lapor": "01/02/2023 22:35:55",
                    "waktu_response": "01/02/2023 22:52:56",
                    "waktu_recovery": "01/02/2023 23:10:17",
                    "durasi_response_time": 1021,
                    "durasi_recovery_time": 1041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABOE FATTA",
                    "alamat_pelapor": "JL. RSUD SAWERIGADING, KEL. TOBULUNG KOTA PALOPO PROPINSI SUL-SEL",
                    "no_telp_pelapor": "081355387822",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM. SISA 78,25.",
                    "media": "Email",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020108375",
                    "waktu_lapor": "01/02/2023 22:36:02",
                    "waktu_response": "01/02/2023 22:36:41",
                    "waktu_recovery": "01/02/2023 23:18:32",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 2511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul ghafur",
                    "alamat_pelapor": "KK PROMARU No.0 RT.008 RW.11 RW SEMUT",
                    "no_telp_pelapor": "6281927000438",
                    "keterangan_pelapor": "kenapa proses perubahan tarif belum juga berubah? sampai sampai bulan berikutnya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020108377",
                    "waktu_lapor": "01/02/2023 22:36:29",
                    "waktu_response": "02/02/2023 06:55:45",
                    "waktu_recovery": "02/02/2023 06:56:43",
                    "durasi_response_time": 29956,
                    "durasi_recovery_time": 58,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andriGopal",
                    "alamat_pelapor": "JL PANGERAN HIDAYAT No.0 RT.2 RW.5",
                    "no_telp_pelapor": "6282217855507",
                    "keterangan_pelapor": "UNTUK BULAN DEPAN TAGIHAN SAYA MAHAL",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5423020108393",
                    "waktu_lapor": "01/02/2023 22:40:32",
                    "waktu_response": "01/02/2023 22:56:32",
                    "waktu_recovery": "02/02/2023 06:30:42",
                    "durasi_response_time": 960,
                    "durasi_recovery_time": 27250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fahri Saifullah",
                    "alamat_pelapor": "Jl. Tjitra Mas Residence No.17",
                    "no_telp_pelapor": "6285691659913",
                    "keterangan_pelapor": "kWh nya terblokir nggak bisa isi token ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108397",
                    "waktu_lapor": "01/02/2023 22:41:15",
                    "waktu_response": "01/02/2023 22:44:09",
                    "waktu_recovery": "01/02/2023 23:13:57",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 1788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad nur ikhlas",
                    "alamat_pelapor": "KP SERPONG No. RT.4 RW.2 SERPONG",
                    "no_telp_pelapor": "6289531043691",
                    "keterangan_pelapor": "Setiap di isi pulsa selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108410",
                    "waktu_lapor": "01/02/2023 22:46:24",
                    "waktu_response": "01/02/2023 23:01:06",
                    "waktu_recovery": "01/02/2023 23:02:46",
                    "durasi_response_time": 882,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rickhend handi wijaya",
                    "alamat_pelapor": "JL SAWAH LION X No. RT.1 RW.4 JEMBATAN L",
                    "no_telp_pelapor": "6282326232690",
                    "keterangan_pelapor": "isi token gagal masuk\\n",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108413",
                    "waktu_lapor": "01/02/2023 22:47:03",
                    "waktu_response": "01/02/2023 22:53:38",
                    "waktu_recovery": "01/02/2023 22:57:35",
                    "durasi_response_time": 395,
                    "durasi_recovery_time": 237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAUFAL PURWANTO",
                    "alamat_pelapor": "PERUM BUMI INDAH, TAHAP 5, JL EDELWEIS 1 BLOK KC-2. KEC. PASAR KEMIS, KEL. SUKAMANTRI, KAB.TANGERANG.",
                    "no_telp_pelapor": "087736430056",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 04/12/2022 TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. AGEM AGUS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 220031 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5423020106581, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108417",
                    "waktu_lapor": "01/02/2023 22:48:13",
                    "waktu_response": "02/02/2023 06:06:56",
                    "waktu_recovery": "02/02/2023 06:13:11",
                    "durasi_response_time": 26323,
                    "durasi_recovery_time": 375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106511, \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108422",
                    "waktu_lapor": "01/02/2023 22:49:23",
                    "waktu_response": "01/02/2023 22:55:38",
                    "waktu_recovery": "01/02/2023 23:03:05",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kurniawatunisa",
                    "alamat_pelapor": "Jl Cibanteng Proyek Kp Cihideung Ilir rt 5/2",
                    "no_telp_pelapor": "628998384179",
                    "keterangan_pelapor": "setiap bulan saya bayar listrik pascabayar selalu mahal 300rb an\\npadal pemakaian tidak banyak \\nkulkas 2, lampu 10 (gasemua nyala), air sanyo, setrika seminggu 2kali, dispenser 1,  kipas angin 2",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5423020108428",
                    "waktu_lapor": "01/02/2023 22:52:54",
                    "waktu_response": "01/02/2023 23:26:48",
                    "waktu_recovery": "02/02/2023 02:37:16",
                    "durasi_response_time": 2034,
                    "durasi_recovery_time": 11428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hanif khalilur rahman",
                    "alamat_pelapor": "KR KOREM No.L/02 No.0 RT. RW.",
                    "no_telp_pelapor": "6282169097433",
                    "keterangan_pelapor": "tidak bisa isi token karena terblokir. mohon petunjukny. kenapa bisa terblokir",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5423020108429",
                    "waktu_lapor": "01/02/2023 22:53:04",
                    "waktu_response": "01/02/2023 23:12:48",
                    "waktu_recovery": "02/02/2023 00:46:41",
                    "durasi_response_time": 1184,
                    "durasi_recovery_time": 5633,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIK",
                    "alamat_pelapor": "JL REMAJA  RT 2 RW 4 NO 46 KEL JATINEGARA KAUM KEC PULOGADUNG JAKTIM \\nACUAN LOKASI BELAKANG KANTOR CAMAT PULOGADUNG ",
                    "no_telp_pelapor": "082195520003",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT AKAN DILAKUKAN RENOVASI RUMAH PELANGGAN MENGAKU SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020108430",
                    "waktu_lapor": "01/02/2023 22:53:36",
                    "waktu_response": "01/02/2023 22:58:12",
                    "waktu_recovery": "01/02/2023 23:55:40",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 3448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERY",
                    "alamat_pelapor": "JL KI HAJAR DEWANTARA SUKA MANTRI, SUKARAJA KEC KARANGBAHAGIA, CIKARANG JABAR.",
                    "no_telp_pelapor": "082280680168",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SESUAI INFORMASI PELANGGAN TERDAPAT KABEL SR YANG TIDAK TERPAKAI (MASIH TERSAMBUNG DARI JARINGAN TIANG) YBS MENGKHAWATIRKAN KABEL TERSEBUT MENGALAMI TERBAKAR/KEJADIAN YANG TIDAK DIINGINKAN.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108458",
                    "waktu_lapor": "01/02/2023 23:00:50",
                    "waktu_response": "01/02/2023 23:04:02",
                    "waktu_recovery": "01/02/2023 23:44:35",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 2433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "DESA; PAKUAN SAKTI JLN; GARUDA_ RT/RW ;04/03",
                    "no_telp_pelapor": "082180480742",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PENGAJUAN LISTRIK DARI NON SUBSIDI DG ID PELANGGAN 173001475807 R1MT / 900 VA,  MENJADI LISTRIK BERSUBSIDI DENGAN NIK 1808064601450001 AN SARTI. PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN DG NIK 1808060506900005 AN  EKO KUIRNIADI.",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020108459",
                    "waktu_lapor": "01/02/2023 23:00:53",
                    "waktu_response": "01/02/2023 23:54:31",
                    "waktu_recovery": "01/02/2023 23:59:57",
                    "durasi_response_time": 3218,
                    "durasi_recovery_time": 326,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ro Nababan",
                    "alamat_pelapor": "KK PRMT EMERALD B03 No.0 RT.000 RW.00 RATUJAYA",
                    "no_telp_pelapor": "6281263309665",
                    "keterangan_pelapor": "MCB sering mati mati",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108467",
                    "waktu_lapor": "01/02/2023 23:03:21",
                    "waktu_response": "02/02/2023 11:33:39",
                    "waktu_recovery": "02/02/2023 22:01:17",
                    "durasi_response_time": 45018,
                    "durasi_recovery_time": 37658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Derry febrianto",
                    "alamat_pelapor": "desa tangkit rt 0 kecamatan sungai gelam",
                    "no_telp_pelapor": "6285266483605",
                    "keterangan_pelapor": "gagal masuki nomor token",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5423020108475",
                    "waktu_lapor": "01/02/2023 23:07:54",
                    "waktu_response": "01/02/2023 23:10:29",
                    "waktu_recovery": "01/02/2023 23:13:48",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AISAH",
                    "alamat_pelapor": "KP PASIR KONCI NO. RT.16 RW.6, PASIRSARI, CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "088291723660",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PEMBATALAN PROSES PD (DAYA 900 VA KE DAYA 1300 VA) DIKARENAKAN BELUM KONFIRMASI KE PEMILIK BANGUNAN DENGAN NO AGENDA 537039922301315868 DAN NO REG 5370315022113. TGL 31 JANUARI 2023 PB DAN STROOM AWAL TELAH DILUNASI. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. PELANGGAN MENGHUBUNGI KEMBALI. CC.54.SULAEMAN 01/02/23 23:10 WIB",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108478",
                    "waktu_lapor": "01/02/2023 23:09:39",
                    "waktu_response": "02/02/2023 05:05:11",
                    "waktu_recovery": "02/02/2023 05:30:47",
                    "durasi_response_time": 21332,
                    "durasi_recovery_time": 1536,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Napis Asyiri",
                    "alamat_pelapor": "KP BUARAN KANDANG BESAR No. RT.4 RW.6",
                    "no_telp_pelapor": "62895364616535",
                    "keterangan_pelapor": "token listrik selalu gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108481",
                    "waktu_lapor": "01/02/2023 23:10:21",
                    "waktu_response": "01/02/2023 23:15:23",
                    "waktu_recovery": "01/02/2023 23:20:20",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISNUGROHO",
                    "alamat_pelapor": "JL JL KREND SELT NO4B RT5/6",
                    "no_telp_pelapor": "6287838110833",
                    "keterangan_pelapor": "salam ..  bulan lalu saya migrasi kan kWh meter listrik saya dari daya 4400 R2 ke 2200 voucher\\nmalam ini saya beli token/pulsa listrik bisa. tapi tidak bisa di masukan token nya. ( keterangan untuk sementara TDK bisa di proses ) mohon di bantu. apa mungkin saya masih punya tagihan atas pemakaian bulan lalu. trimakasih ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108482",
                    "waktu_lapor": "01/02/2023 23:10:33",
                    "waktu_response": "02/02/2023 00:54:13",
                    "waktu_recovery": "02/02/2023 01:06:03",
                    "durasi_response_time": 6220,
                    "durasi_recovery_time": 710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eka Handika",
                    "alamat_pelapor": "JL SWADAYA PSR 7 TEMBUNG No. SAMBIREJO",
                    "no_telp_pelapor": "6281397355295",
                    "keterangan_pelapor": "angka 5 pada meteran tidak berfungsi",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020108483",
                    "waktu_lapor": "01/02/2023 23:10:44",
                    "waktu_response": "02/02/2023 05:36:32",
                    "waktu_recovery": "02/02/2023 05:45:15",
                    "durasi_response_time": 23148,
                    "durasi_recovery_time": 523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BUDI",
                    "alamat_pelapor": "PR JOGJA TOWN HOUSE 2 RT.0 RW.0 NOLOGATEN",
                    "no_telp_pelapor": "6287845679393",
                    "keterangan_pelapor": "gagal isi token. mohon segera bantuannya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020108487",
                    "waktu_lapor": "01/02/2023 23:12:32",
                    "waktu_response": "02/02/2023 05:45:31",
                    "waktu_recovery": "02/02/2023 08:26:26",
                    "durasi_response_time": 23579,
                    "durasi_recovery_time": 9655,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURJANAH",
                    "alamat_pelapor": "JALAN SUNAN GIRI DEPAN SMPN 24 (BENGKEL MEGA) KONTRAKAN NO.2",
                    "no_telp_pelapor": "087887988000 ",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN APP RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT PEMBELIAN TGL 02/06/2022 SEBESAR RP. 100.000,- DENGAN NO TOKEN 5428 8723 6722 3722 3832 YANG BELUM DIINPUT PADA APP LAMA (ID METER LAMA 86052324539). MOHON DAPAT DIKONVERSI KE APP BARU (ID METER BARU 45103511411).",
                    "media": "Live Chat PLN Mobile",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020108489",
                    "waktu_lapor": "01/02/2023 23:13:30",
                    "waktu_response": "01/02/2023 23:50:25",
                    "waktu_recovery": "02/02/2023 04:53:48",
                    "durasi_response_time": 2215,
                    "durasi_recovery_time": 18203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NURATIKAH AFNI OCTAVIA",
                    "alamat_pelapor": "KP. BOJONG DESA PANTAI MAKMUR KECAMATAN TARUMAJAYA KABUPATEN BEKASI,KODE POS 17212 KLINIK BOJONG KERATON",
                    "no_telp_pelapor": "089610600826",
                    "keterangan_pelapor": "token 4996-0712-7469-0844-8866 masukan terbaca \\\"terpakai. \\nSESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.YUHA_RIZKIHI TGL.01/02/2023 JAM 23:44 DENGAN ID TIKET 12G0QKH.MOHON PERIKSA APP PRABAYAR DISPLAY TERTERA (TERPAKAI PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 01/02/2023 SEBESAR RP. 200.000,- DENGAN NOMOR TOKEN 49960712746908448866 DAN SISA KWH 499.",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108491",
                    "waktu_lapor": "01/02/2023 23:13:58",
                    "waktu_response": "01/02/2023 23:24:28",
                    "waktu_recovery": "02/02/2023 05:29:27",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 21899,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhik Setiawan",
                    "alamat_pelapor": "Jl. Tongas No.18",
                    "no_telp_pelapor": "6288991125526",
                    "keterangan_pelapor": "mohon segera di tindak lanjuti di karenakan sampai saat ini PLN masih off",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5323020100937",
                    "waktu_lapor": "01/02/2023 23:14:12",
                    "waktu_response": "02/02/2023 06:06:41",
                    "waktu_recovery": "02/02/2023 06:13:04",
                    "durasi_response_time": 24749,
                    "durasi_recovery_time": 383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOHN",
                    "alamat_pelapor": "JL JATI BUNDER VII NO 0 RT 0 RW 0 KEL KEBUN MELATI KEC TANAH ABANG,JAKARTA PUSAT",
                    "no_telp_pelapor": "085817006759",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT STROOM SETELAH UPDATE VKRN 43 (KET GAGAL),SISA 77 KWH",
                    "media": "Call PLN 123",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108494",
                    "waktu_lapor": "01/02/2023 23:14:59",
                    "waktu_response": "02/02/2023 05:05:26",
                    "waktu_recovery": "02/02/2023 05:30:52",
                    "durasi_response_time": 21027,
                    "durasi_recovery_time": 1526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mantis Romantis",
                    "alamat_pelapor": "KP KELAPA No. RT.3 RW.4 KELAPA IND",
                    "no_telp_pelapor": "6282298816658",
                    "keterangan_pelapor": "kwh ngeblank (PTL PADAM) // PELANGGAN LAPOR KEMBALI CC.54.RIFERDY 01/02/2023  23:27 ",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108532",
                    "waktu_lapor": "01/02/2023 23:28:48",
                    "waktu_response": "01/02/2023 23:31:40",
                    "waktu_recovery": "01/02/2023 23:42:10",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JIMI",
                    "alamat_pelapor": "KP CAMPAKA 0   RT-6 / RW-3 JL PERMATA SERANG BARU BLOK I NO 54 KEL SUKASARI KEC SERANG BARU KAB BEKASI / ACUAN SAMPING MASJID MIFTAHUL JANAH",
                    "no_telp_pelapor": "6285624259851",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR DENGAN NO MOTER 45093460769 , TIDAK DAPAT MEMBELI TOKEN. PADA P2APST TERTERA BLOCKING PEMBELIAN, NAMUN PADA SISTEM TIDAK TERDAPAT TAGSUL. PTL PADAM ",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108535",
                    "waktu_lapor": "01/02/2023 23:29:17",
                    "waktu_response": "01/02/2023 23:49:25",
                    "waktu_recovery": "01/02/2023 23:59:41",
                    "durasi_response_time": 1208,
                    "durasi_recovery_time": 616,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Soneta Yudith",
                    "alamat_pelapor": "PR PSN KHAYANGAN 2 DE No.1 RT.000 RW.00 PESONA K 2",
                    "no_telp_pelapor": "6281808100066",
                    "keterangan_pelapor": "Jumlah tagihan listrik bulan Februari 2023 melebihi meteran. Tercatat untuk bulan Februari 2023, 135 Kwh, tetapi tagihannya Rp392.592,-. Mau bayar tepat waktu jadi tidak ikhlas. Mohon segera ditanggapi. Terima kasih. ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108538",
                    "waktu_lapor": "01/02/2023 23:29:28",
                    "waktu_response": "02/02/2023 06:27:14",
                    "waktu_recovery": "02/02/2023 06:41:49",
                    "durasi_response_time": 25066,
                    "durasi_recovery_time": 875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur seri",
                    "alamat_pelapor": "JL SUMATRA No.0 RT.0 RW.0 SIAL.SAKTI",
                    "no_telp_pelapor": "6281268841768",
                    "keterangan_pelapor": "listrik melemah sejak jam 10an sampai saat ini. lampu lemah dan ac tdk bs nyala",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108540",
                    "waktu_lapor": "01/02/2023 23:29:31",
                    "waktu_response": "02/02/2023 03:49:29",
                    "waktu_recovery": "02/02/2023 03:51:06",
                    "durasi_response_time": 15598,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putri Listiyo",
                    "alamat_pelapor": "Desa Kalinanas RT 10 RW 04 ",
                    "no_telp_pelapor": "6283842466895",
                    "keterangan_pelapor": "Tagihan listrik yang terlalu mahal ingin menurunkan daya",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP BLORA"
                },
                {
                    "no_laporan": "K5423020108544",
                    "waktu_lapor": "01/02/2023 23:30:41",
                    "waktu_response": "01/02/2023 23:35:47",
                    "waktu_recovery": "02/02/2023 05:11:21",
                    "durasi_response_time": 306,
                    "durasi_recovery_time": 20134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ardhini praja",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR No.104 RT.4 RW.7",
                    "no_telp_pelapor": "6281387309384",
                    "keterangan_pelapor": "sdh 3 kali pembelian token kmd di input hasilnya gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108557",
                    "waktu_lapor": "01/02/2023 23:33:03",
                    "waktu_response": "02/02/2023 00:11:03",
                    "waktu_recovery": "02/02/2023 00:13:01",
                    "durasi_response_time": 2280,
                    "durasi_recovery_time": 118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maimunah Ummu humaira",
                    "alamat_pelapor": "JL TLK.NIBUNG REL K.API",
                    "no_telp_pelapor": "6285214047825",
                    "keterangan_pelapor": "tagihan listrik yg tidak sesuai dengan pemakaian ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5223020102023",
                    "waktu_lapor": "01/02/2023 23:41:26",
                    "waktu_response": "02/02/2023 05:34:27",
                    "waktu_recovery": "02/02/2023 08:44:19",
                    "durasi_response_time": 21181,
                    "durasi_recovery_time": 11392,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL. LORONG DAMAI KEL. SEKIP JAYA KEC. KEMUNING KOTA PALEMBANG , DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "DARI PENCATATAN TERAKHIR TGL 28/12/2022 SAMPAI TANGGAL 27/01/2023 MASIH ADA TAGIHAN SENILAI RP. 82.636\\nPELANGGAAN TIDAK BERKENAN UNTUK MAMBAYAR KARENA KWH METERNYA SUDAH DICABUT DITANGGAL 27 JANUARI. NAMUN DARI PETUGAS UNIT TERKAIT MENGARAHKAN UNTUK MIGRASI KE PRABAYAR. MOHON PELANGGAN DAPAT DIBERI PENJELASAN\\nUPDATE PENGADUAN PELANGGAN / CC.51.PUSPITASARI, PELANGGAN INGIN PAGI INI SEGERA DIHUBUNGI TERKAIT PENJELASAN TAGIHAN SUSULAN TERSEBUT\\n\\n",
                    "media": "Call PLN 123",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020108590",
                    "waktu_lapor": "01/02/2023 23:42:16",
                    "waktu_response": "02/02/2023 05:06:08",
                    "waktu_recovery": "02/02/2023 07:52:52",
                    "durasi_response_time": 19432,
                    "durasi_recovery_time": 10004,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indriani Hasibuan",
                    "alamat_pelapor": "JL PARKIT 5 No. RT.10 RW.4 AIR TAWAR",
                    "no_telp_pelapor": "6282244695416",
                    "keterangan_pelapor": "Isi token gagal terus",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020108607",
                    "waktu_lapor": "01/02/2023 23:46:32",
                    "waktu_response": "02/02/2023 06:27:30",
                    "waktu_recovery": "02/02/2023 06:41:41",
                    "durasi_response_time": 24058,
                    "durasi_recovery_time": 851,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rolando Pardomuan",
                    "alamat_pelapor": "Perum Dayana Residence, Blok B no 4",
                    "no_telp_pelapor": "6281261793988",
                    "keterangan_pelapor": "Tidak dapat memasukkan token yang sudah dibeli, selalu gagal LAPORAN DIALIHKAN KE NO LAPOR G1423020200057 (CC.14.WAHYUDI)",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108623",
                    "waktu_lapor": "01/02/2023 23:50:51",
                    "waktu_response": "02/02/2023 00:32:54",
                    "waktu_recovery": "02/02/2023 00:34:27",
                    "durasi_response_time": 2523,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad tahir",
                    "alamat_pelapor": "jl sandubaya",
                    "no_telp_pelapor": "6287852837090",
                    "keterangan_pelapor": "token listrik tidak bisa masuk / keterangan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020108630",
                    "waktu_lapor": "01/02/2023 23:52:26",
                    "waktu_response": "02/02/2023 05:37:58",
                    "waktu_recovery": "02/02/2023 07:21:10",
                    "durasi_response_time": 20732,
                    "durasi_recovery_time": 6192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad revaldy",
                    "alamat_pelapor": "JL TK HANDAYANI DS BALIASE No.",
                    "no_telp_pelapor": "6285331968907",
                    "keterangan_pelapor": "sy tidak bisa memasukkan token..token gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020108631",
                    "waktu_lapor": "01/02/2023 23:53:07",
                    "waktu_response": "01/02/2023 23:55:31",
                    "waktu_recovery": "02/02/2023 05:13:23",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 19072,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wisnu Ariawan",
                    "alamat_pelapor": "JL SWADAYA 12 No. RT.9 RW.1 PULO GEBAN",
                    "no_telp_pelapor": "6285879073831",
                    "keterangan_pelapor": "Memasukkan Token Gagal terus. Sudah beli sampai 2x tetap gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108634",
                    "waktu_lapor": "01/02/2023 23:54:37",
                    "waktu_response": "02/02/2023 00:46:50",
                    "waktu_recovery": "02/02/2023 02:02:39",
                    "durasi_response_time": 3133,
                    "durasi_recovery_time": 4549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hookman PARIS",
                    "alamat_pelapor": "GG PRAMUKASARI III/21 RT.3 RW.8",
                    "no_telp_pelapor": "6281513822318",
                    "keterangan_pelapor": "listrik saya bulan januari dan bulan februari melonjak naik 2* lipat. pdahal pemakain dibulan desember,januari,dan februari sama. bahkan dibulan januari ke februari pengguanan listrik saya kurangi tp tagihan tetep sama 2 kali lipat",
                    "media": "PLN Mobile",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020108636",
                    "waktu_lapor": "01/02/2023 23:55:29",
                    "waktu_response": "02/02/2023 06:08:38",
                    "waktu_recovery": "02/02/2023 06:13:40",
                    "durasi_response_time": 22389,
                    "durasi_recovery_time": 302,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SARIFIN",
                    "alamat_pelapor": "Jl. Situ Asih No.42",
                    "no_telp_pelapor": "6281808292123",
                    "keterangan_pelapor": "Ini Kenapa Tagihan Saya Semakin Naik Trus ya pak?? ",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108637",
                    "waktu_lapor": "01/02/2023 23:56:57",
                    "waktu_response": "02/02/2023 06:27:59",
                    "waktu_recovery": "02/02/2023 06:41:30",
                    "durasi_response_time": 23462,
                    "durasi_recovery_time": 811,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rolando Pardomuan",
                    "alamat_pelapor": "Perum Dayana Residence B4",
                    "no_telp_pelapor": "6281261793988",
                    "keterangan_pelapor": "Sudah beli token, tapi gak bisa diinput dan selalu muncul tulisan gagal",
                    "media": "PLN Mobile",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                }
            ],
            daftarKeluhanBerdasarkanMedia: [
                {
                    "no_laporan": "K5123020100019",
                    "waktu_lapor": "01/02/2023 01:59:02",
                    "waktu_response": "01/02/2023 05:22:50",
                    "waktu_recovery": "01/02/2023 08:33:38",
                    "durasi_response_time": 12228,
                    "durasi_recovery_time": 11448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL BENTENGAN TIMUR NO31 RT11/03, SUNTER JAYA, TANJUNG PRIOK, KOTA ADM. JAKARTA UTARA, DKI JAKARTA",
                    "no_telp_pelapor": "082320000152",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PERMOHONAN PB NO AGENDA 545109912301319203 DIKARENAKAN PELANGGAN INGIN KE DAYA 2200 VA, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN MELALAUI GOPAY TANGGAL 31/01/2023 PUKUL 18:49 WIB, NAMUN PEMBAYARAN BELUM MASUK, MOHON KONFRIMASI KE PELANGGAN, TERIMA KASIH. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5123020100021",
                    "waktu_lapor": "01/02/2023 02:04:04",
                    "waktu_response": "01/02/2023 02:26:01",
                    "waktu_recovery": "01/02/2023 02:34:06",
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TITIN ",
                    "alamat_pelapor": "TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ",
                    "no_telp_pelapor": "087786974290",
                    "keterangan_pelapor": "TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K1423020100022",
                    "waktu_lapor": "01/02/2023 03:13:25",
                    "waktu_response": "01/02/2023 04:59:44",
                    "waktu_recovery": "01/02/2023 07:03:37",
                    "durasi_response_time": 6379,
                    "durasi_recovery_time": 7433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001820788",
                    "nama_pelapor": "IBU IRFI ",
                    "alamat_pelapor": "JL NIAGA 7 PERUM KEMANG BLOK F NO 23 KEC RAWA LUMBU KEL SEPANJANG JAYA KOTA BEKASI ACUAN LOKASI DEKAT RUMAH YATIM ",
                    "no_telp_pelapor": "62816922683",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) \\nDENGAN NO METER 56700750112 DAN SISA KWH 15.1",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020100106",
                    "waktu_lapor": "01/02/2023 03:45:58",
                    "waktu_response": "01/02/2023 06:24:51",
                    "waktu_recovery": "01/02/2023 06:28:11",
                    "durasi_response_time": 9533,
                    "durasi_recovery_time": 200,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000943441",
                    "nama_pelapor": "IBU MELLY KURNIASIH",
                    "alamat_pelapor": "PERUMAHAN CEMPAKA ARUM JL. FLAMBOYAN 5 NO 191 CIREBON",
                    "no_telp_pelapor": "08889353988",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 2023 (28/01/2023) = 4608, ST APP TGL 26/01/2023 = 4496. REK BELUM DILUNASI. (RUMAH TIDAK DIHUNI NAMUN PAGAR TIDAK TERKUNCI, PETUGAS TIDAK DIKETAHUI DATANG KE LOKASI). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5223020100112",
                    "waktu_lapor": "01/02/2023 04:16:48",
                    "waktu_response": "01/02/2023 05:58:33",
                    "waktu_recovery": "01/02/2023 12:02:23",
                    "durasi_response_time": 6105,
                    "durasi_recovery_time": 21830,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRIYANTO",
                    "alamat_pelapor": "JL.PALEM HIJAU, COKROKONTENG, RT.04 RW.2. KEL SIDOARUM. KEC GODEAN KAB SLEMAN PROV DIY",
                    "no_telp_pelapor": "085921182228",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 385.41. PTL (HAMPIR PADAM). PELANGGAN PERNAH LAPOR DENGAN NO: K5223013102183, STATUS SELESAI, PELANGGAN TIDAK DIKONFIRMASI s.d 1X6 JAM. LAPOR KEMBALI CC.54.JULIANA TGL 01/02/23 12FZUS3 08.46 085921182228",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5223020100116",
                    "waktu_lapor": "01/02/2023 04:43:43",
                    "waktu_response": "01/02/2023 08:06:28",
                    "waktu_recovery": "01/02/2023 08:52:05",
                    "durasi_response_time": 12165,
                    "durasi_recovery_time": 2737,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SELAMET",
                    "alamat_pelapor": "JL MUARA TAKUS NO.30 - RT- / RW- KEL MADRASHULU KEC MEDAN KOLONIA KOTA MEDAN > LOKASI BELAKANG SAN PLASA",
                    "no_telp_pelapor": "0614510290",
                    "keterangan_pelapor": "LEBIH TAGIH . STAND AKHIR REK JANUARI, 2023 =19583, STAND APP 01/02/2023 = 16677,NOTE: PETUGAS CATER SELALU MENGINFORMASIKAN UNTUK LISTRIK AKAN DIGANTI KE BISNIS, PELANGGAN INGIN MENGETAHUI MAKSUD DAN TUJUAN, PETUGAS CATER DIJANJIKAN UNTUK MELAKUKAN PERGANTIAN KWH METER BARU NAMUN JUGA TIDAK DIREALISASI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K1423020100025",
                    "waktu_lapor": "01/02/2023 04:45:25",
                    "waktu_response": "01/02/2023 05:36:02",
                    "waktu_recovery": "01/02/2023 06:02:24",
                    "durasi_response_time": 3037,
                    "durasi_recovery_time": 1582,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "56224073793",
                    "nama_pelapor": "IBU AMELIA ",
                    "alamat_pelapor": "JL.PERJUANGAN KP RAWA KUDA NO.138 RT.11 RW.06 KEL.KARANG HARUM KEC.KEDUNG WARINGIN KAB.BEKASI - JABAR. ",
                    "no_telp_pelapor": "6285774292335",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MENGINFORMASIKAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DENGAN NO METER 56224073793 DAN SISA KWH = 0000 KWH\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020100119",
                    "waktu_lapor": "01/02/2023 04:48:12",
                    "waktu_response": "01/02/2023 07:34:08",
                    "waktu_recovery": "01/02/2023 11:50:28",
                    "durasi_response_time": 9956,
                    "durasi_recovery_time": 15380,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febry Cahjagraha_",
                    "alamat_pelapor": " JL PISANG GG.TALOK 3 SAREN NO., CATURTUNGGAL, DEPOK, KAB. SLEMAN, DAERAH ISTIMEWA YOGYAKARTA",
                    "no_telp_pelapor": "089611011990",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN PROSES TURUN DAYA (R2T/3500 VA - R1T/1300 VA) MELALUI APLIKASI PLN MOBILE DENGAN STATUS PERMOHONAN MENUNGGU VERIFIKASI PLN UNIT DAN STATUS PADA AP2T PERMOHONAN BELUM DISAHKAN MANAGER. YBS INGIN SEGERA DAPAT DITINDAKLANJUTI.",
                    "media": "Facebook",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5223020100133",
                    "waktu_lapor": "01/02/2023 05:27:45",
                    "waktu_response": "01/02/2023 06:58:42",
                    "waktu_recovery": "01/02/2023 07:18:08",
                    "durasi_response_time": 5457,
                    "durasi_recovery_time": 1166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKMAN",
                    "alamat_pelapor": "JL PERSAHABATAN (BATU BELAH I) NO. 101X RT-13 / RW-4 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN >> DEKAT DENGAN MUSHOLA FATUKHUL KHOIR ",
                    "no_telp_pelapor": "6285885263716",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223012800271 MOHON BANTUAN LAYANAN GESER KABEL LISTRIK. PELANGGAN MENGHENDAKI GESER KABEL LISTRIK DENGAN ID PEL : 547500588511. \\nPELANGGAN MENGHUBUNGI KEMBALI BELUM ADA TINDAK LANJUT, MOHON TINDAK LANJUT. CC.52.LEO",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100136",
                    "waktu_lapor": "01/02/2023 05:32:54",
                    "waktu_response": "01/02/2023 05:43:06",
                    "waktu_recovery": "01/02/2023 06:03:02",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 1196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "JL.TROPODO 1 BARAT NO.149A RT-15 / RW-02 KEL.TROPODO KEC.WARU KAB SIDOARJO >> RUMAH DEKAT MUSHOLLA",
                    "no_telp_pelapor": "085104617658",
                    "keterangan_pelapor": "TGL 31-01-2023 PROSES PS 900/R1M-4400/L DENGAN NO.REGISTER:5114629016604. TGL 31-01-2023 BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI VIA ICONPAY RP.189,290, PS AKAN DIPERGUNAKAN PUKUL:06.00 PAGI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K2323020100035",
                    "waktu_lapor": "01/02/2023 05:55:30",
                    "waktu_response": "01/02/2023 06:02:16",
                    "waktu_recovery": "01/02/2023 06:23:41",
                    "durasi_response_time": 406,
                    "durasi_recovery_time": 1285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHASANAH",
                    "alamat_pelapor": "JL KELUNCNG PRIAN DN KELUNCING RT 2 RW 2 KEL PRIYAN KEC MONTONG GADING KAB LOMBOK TIMUR AC LOKASI UTARA MASJID ",
                    "no_telp_pelapor": "081947095478",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 14297668676 PTL MENYALA SISA 445 KWH NO TOKEN: 3810 6483 1143 3794 1077 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100150",
                    "waktu_lapor": "01/02/2023 06:06:20",
                    "waktu_response": "01/02/2023 06:21:13",
                    "waktu_recovery": "01/02/2023 07:59:11",
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 5878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDI ",
                    "alamat_pelapor": "JL RAYA KECAPI PR KECAPI RESIDENCE KAV BLOK- NO 10 RT-9 / RW-16 KEL JATIRAHAYU KEC PONDOK MLATI KOTA BEKASI // DEKAT DENGAN APOTIK SEHATI ",
                    "no_telp_pelapor": "081214220918",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH 15.96  NO TOKEN 09284866452613717300//MENGHUB KEMBALI 6.23 01/02/23 CC.54.BASITH_N",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020100075",
                    "waktu_lapor": "01/02/2023 06:13:20",
                    "waktu_response": "01/02/2023 06:16:54",
                    "waktu_recovery": "01/02/2023 06:19:44",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "DN REKESAN DS PONDOK AGUNG JL PLTA MENDALAN NO -    RT-10 / RW-2 KEC KASEMBON KAB MALANG \\nDEKAT SEKOLAH SDN PONDOK AGUNG 4 ",
                    "no_telp_pelapor": "081259708314",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP METER KE TEMPAT YANG SEHARUSNYA KARENA SEBELUMNYA DILAKUKAN RENOVASI RUMAH,   \\nNIK KTP : 3507280103860002 ATAS NAMA BP AGUS",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGORO"
                },
                {
                    "no_laporan": "K5223020100156",
                    "waktu_lapor": "01/02/2023 06:16:20",
                    "waktu_response": "01/02/2023 06:58:52",
                    "waktu_recovery": "01/02/2023 07:34:47",
                    "durasi_response_time": 2552,
                    "durasi_recovery_time": 2155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GLEDIS",
                    "alamat_pelapor": "JL UTARUM BANTEMIN ASRAMA POLRES BANTEMIN NO B6 RT-0 / RW-0 KEL BANTEMIN  KEC KAIMANA KAB KAIMANA ACUAN LOKASI : ASRAMA POLRES KAIMANA",
                    "no_telp_pelapor": "085256201405",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN TERETERA GAGAL , PTL NORMAL. 22.36\\n5178 2359 7634 7476 1157",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAIMANA"
                },
                {
                    "no_laporan": "K2323020100041",
                    "waktu_lapor": "01/02/2023 06:19:51",
                    "waktu_response": "01/02/2023 08:10:27",
                    "waktu_recovery": "01/02/2023 10:12:32",
                    "durasi_response_time": 6636,
                    "durasi_recovery_time": 7325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRAWATI ",
                    "alamat_pelapor": "JL AW SYAHRANI 4 RT 02 NO 12   RW-0 KL SEMPAJA SLT KEC - KOTA SMD ",
                    "no_telp_pelapor": "85100069908",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN SALAH MELAKUKAN PEMBELIAN TOKEN DG NO METER 32140671531  AN  TARBIAH  NO TOKEN 6113 5576 6610 6613 7875 ( 1/2/23) RP 200.000 . PELANGGAN BERMAKSUD MEMBELI TOKEN UTK RUMAH YBS DG NO METER : 32188625530 AN  SITI SUGIYANTI ( PELANGGAN SDH DI JLS KAN PERIHAL TSB SDH DI LUAR TANGGUNG JAWAB PLN) \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMARINDA KOTA"
                },
                {
                    "no_laporan": "K5123020100080",
                    "waktu_lapor": "01/02/2023 06:22:11",
                    "waktu_response": "01/02/2023 06:34:04",
                    "waktu_recovery": "01/02/2023 10:58:17",
                    "durasi_response_time": 713,
                    "durasi_recovery_time": 15853,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO RIANTO",
                    "alamat_pelapor": "JL MEGA KP CIKETING UDIK NO.169 RT 1 RW 7 DS. CIKETING UDIK KEC. BANTARGEBANG KOTA BEKASI // DEKAT MASJID AL IKHLAS",
                    "no_telp_pelapor": "082311324944",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43, PTL NYALA  SISA 186 KWH . NO TOKEN TIDAK MENGETAHUI. BELUM ADA PEMBARUAN KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5123020100083",
                    "waktu_lapor": "01/02/2023 06:27:15",
                    "waktu_response": "01/02/2023 07:49:05",
                    "waktu_recovery": "01/02/2023 09:39:15",
                    "durasi_response_time": 4910,
                    "durasi_recovery_time": 6610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUARIAH",
                    "alamat_pelapor": "JL MERGAN RAYA GG.21 NO 47  RT-2 RW-6 KEL. TANJUNGREJO KEC. SUKUN KOTA MALANG.   DEKAT TOKO SEPATU NUKUS",
                    "no_telp_pelapor": "081775256752",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK  1 MINGGU YANG LALU  MENDAPAT  ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5123020100084",
                    "waktu_lapor": "01/02/2023 06:31:23",
                    "waktu_response": "01/02/2023 07:02:15",
                    "waktu_recovery": "01/02/2023 08:05:53",
                    "durasi_response_time": 1852,
                    "durasi_recovery_time": 3818,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "JL.TROPODO 1 BARAT NO.167 RT-15 RW-02 KEL.TROPODO KEC.WARU KAB SIDOARJO :: DEKAT MUSHOLLA",
                    "no_telp_pelapor": "085104617658",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100136, PELANGGAN MENDAFTAR PS ( L / 4400 VA ) PELAKSANAAN TGL 01/02/2023 JAM 06.00 DENGAN NO REGISTER 5114629016604, BP LUNAS PADA TGL 31/01/2023 NAMUN HINGGA SAAT INI BELUM ADA REALISASI OLEH PLN SETEMPAT .\\nUPDATE PENGADUAN PELANGGAN / CC.51.PUSPITASARI\\n( PELANGGAN LAPOR KEMBALI , INGIN DALAM WAKTU 20 MENIT SEGERA ADA PETUGASDATANG DILOKASI, LAPOR HINGGA 4 KALI BELUM ADA PETUGAS DATANG , MOHON BANTUAN TINDAKLANJUTNYA TERIMA KASIH )",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K2323020100046",
                    "waktu_lapor": "01/02/2023 06:36:18",
                    "waktu_response": "01/02/2023 08:49:30",
                    "waktu_recovery": "01/02/2023 12:52:41",
                    "durasi_response_time": 7992,
                    "durasi_recovery_time": 14591,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002042296",
                    "nama_pelapor": "IBU LIA",
                    "alamat_pelapor": "JL BAYAN 2 KP MUSTIKA JAYA RT 1/11 KEL MUSTIKA JAYA  KEC MUSTIKA JAYA KOTA BEKASI ( DEKAT POSYANDU ) ",
                    "no_telp_pelapor": "087782800413",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI  PTL MINTA SEGERA DISAMBUNG. TERKAIT 537410877683 (BELUM ADA PENYAMBUNGAN)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K3223020100031",
                    "waktu_lapor": "01/02/2023 06:38:03",
                    "waktu_response": "01/02/2023 07:54:42",
                    "waktu_recovery": "01/02/2023 08:00:28",
                    "durasi_response_time": 4599,
                    "durasi_recovery_time": 346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NONENG",
                    "alamat_pelapor": "KP. KIARAPAYUNG RT-3 / RW-2 DS. MEKARSARI KEC. NGAMPRAH KAB. BANDUNG BARAT",
                    "no_telp_pelapor": "081802222573",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGELUHKAN SISA KWH PELANGGAN CEPAT HABIS. TOKEN SEBESAR RP. 50.000 HANYA DIGUNAKAN SELAMA 7 HARI YANG BIASANYA HABIS SELAMA 15 HARI SEJAK 24/01/23 PEMAKAIAN DILOKASI NORMAL DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5123020100104",
                    "waktu_lapor": "01/02/2023 06:45:31",
                    "waktu_response": "01/02/2023 09:34:13",
                    "waktu_recovery": "01/02/2023 12:19:40",
                    "durasi_response_time": 10122,
                    "durasi_recovery_time": 9927,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROSID",
                    "alamat_pelapor": "JL DR WAHIDIN NO 61 DN SUMBER KEL KENBANGAN RT 4 RW 8 KEC KEBOMAS KAB GRESIK, DEKAT MAKAM SEMEN",
                    "no_telp_pelapor": "081131131587",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT KE PELANGGAN DENGAN NOMOR METER 14031221287 TERKAIT KESULITAN PEMBELIAN TOKEN DENGAN KETERANGAN YANG MUNCUL DITEMPAT PEMBELIAN \\\"NOMOR METER SALAH\\\" DAN KETERANGAN ''SILAHKAN KIRIM DIL PREPAID KE P2APST !!!' PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 240.67 KWH, TIDAK ADA PENGGANTIAN KWH METER DI LOKASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K3223020100036",
                    "waktu_lapor": "01/02/2023 06:54:06",
                    "waktu_response": "01/02/2023 07:03:30",
                    "waktu_recovery": "01/02/2023 10:58:30",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 14100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01102642970",
                    "nama_pelapor": "IBU MAWAR",
                    "alamat_pelapor": "JL BALI ROTAN KP CIKETING UDIK RT-004 / RW-02 KEL CIKIWUL KEC BANTAR GEBANG KOTA BEKASI. ACUAN LOKASI BELAKANG MASJID ARRAMDAN",
                    "no_telp_pelapor": "6285779011021",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA) SISA TOKEN 1939 KWH / UPDATE LAPOR CC.54.PRATIWI 07.08",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K3223020100041",
                    "waktu_lapor": "01/02/2023 07:12:23",
                    "waktu_response": "01/02/2023 07:15:22",
                    "waktu_recovery": "01/02/2023 09:06:30",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 6668,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMKA",
                    "alamat_pelapor": "JL BOTTO LAMBUA RT 006 RW 007 KANJILO, BAROMBONG, KAB. GOWA, SULAWESI SELATAN, AC LOKASI DIBELAKANG RUMAH PAK RW ",
                    "no_telp_pelapor": "04118912888",
                    "keterangan_pelapor": "TERKAIT NO LAPOR: K3223013000107,  K2323011800058, K3222112300257 & K5322120600180 BELUM ADA PENANGANAN , PROSES PB (R1MT/900VA) DENGAN NO. REGISTER : 3213112121391 TGL. 30/10/2022 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN 01/02/2023",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K1423020100041",
                    "waktu_lapor": "01/02/2023 07:13:11",
                    "waktu_response": "01/02/2023 10:25:21",
                    "waktu_recovery": "01/02/2023 22:38:08",
                    "durasi_response_time": 11530,
                    "durasi_recovery_time": 43967,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RULLY ",
                    "alamat_pelapor": "LR SUBUR No.01 RT.9 RW.0 KEL PASIR PUTIH KEC JAMBI SELATAN KOTA JAMBI DI DEKAT SEKOLAH NURUL HIDAYAH MI  ",
                    "no_telp_pelapor": "082377850025",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP, TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN-43  NO METER 14257603762 NO TOKEN 2232 9443 3709 9736 1383 SISA KWH 27.40 KWH. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K2323020100055",
                    "waktu_lapor": "01/02/2023 07:15:16",
                    "waktu_response": "01/02/2023 07:21:07",
                    "waktu_recovery": "01/02/2023 07:48:32",
                    "durasi_response_time": 351,
                    "durasi_recovery_time": 1645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZIDAN ",
                    "alamat_pelapor": "JLN. DAMAI RT 9 / RW 8 NO.82 KL SIDODAMAI KEC  SAMARINDA ILIR KT SAMARINDA  DKT WARUNG SIMPANG 3",
                    "no_telp_pelapor": "82155205935",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT TIDAK DAPAT INPUT TOKEN DISPLAY APP METER TERTERA GAGAL . PTL NYALA . SISA 140 KWH    NO METER: 32129658541 . TOKEN 7125 9739 1392 4016 6802 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5123020100131",
                    "waktu_lapor": "01/02/2023 07:17:16",
                    "waktu_response": "01/02/2023 07:18:17",
                    "waktu_recovery": "01/02/2023 08:52:35",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 5658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22102670829",
                    "nama_pelapor": "IBU ARI ",
                    "alamat_pelapor": "JL - PERUM GRAHA KOTA BLOK A-14 NO 37 RT 71 RW 12 KEL SUKO KEC SIDOARJO KAB SIDOARJO / DEKAT SDN SUKO 2 ",
                    "no_telp_pelapor": "081231148914",
                    "keterangan_pelapor": "NM 22102670829 PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN REJECT SETELAH UPDATE VKRN 43\\\" , NO TOKEN 5479 7373 5847 4042 4761 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = 20 KWH , PTL MENYALA \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100211",
                    "waktu_lapor": "01/02/2023 07:19:22",
                    "waktu_response": "01/02/2023 09:09:21",
                    "waktu_recovery": "01/02/2023 09:24:07",
                    "durasi_response_time": 6599,
                    "durasi_recovery_time": 886,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU CINDY",
                    "alamat_pelapor": "JL PLUIT MURNI 3 NO. 19 RT 10. RW 04. PLUIT KECAMATAN PENJARINGAN KOTA JAKARTA UTARA DKI JAKARATA KOTA ADM. JAKARTA UTARA",
                    "no_telp_pelapor": "082334215031",
                    "keterangan_pelapor": "TERKAIT K5423013107827 STATUS SELESAI SESUAI INFORMASI PELANGGAN BELUM DIHUBUNGI PETUGAS MOHON TINDAK LANJUT DAN PENJELASAN. TGL 13/07/2022 PELANGGAN PEMASANGAN LAYANAN PLTS DAYA 5500 VA (KWH EXIM) DENGAN ID PELANGGAN 542100408732 NIK KTP PEMILIK 3173080802570006 AN. CINDY SOENARJO PELANGGAN SEBAGAI YANG DIKUASAKAN. NIK KTP YANG DIKUASAKAN 3506252103990003 AN ACHMAD ISKANDAR KAMDANI. SESUAI INFO PELANGGAN SUDAH DATANG KE UNIT BANDENGAN DAN TELAH MEMBERIKAN BERKAS PERSYARATAN MELALUI IBU GITHA BAGIAN PEMASARAN.\\nPELANGGAN LAPOR KEMBALI TERKAIT: K5422111406265, K5422121102582, K5423010303916 DAN K5223012301525 STATUS SELESAI HINGGA SAAT INI BELUM TERBIT NOMOR REGISTER ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5123020100133",
                    "waktu_lapor": "01/02/2023 07:20:52",
                    "waktu_response": "01/02/2023 07:38:11",
                    "waktu_recovery": "01/02/2023 09:03:17",
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 5106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SANTRI NO 16 RT-69 RW-0 KEL SEPINGGAN KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN :: DARI UNITED OIL MASUK , DEKAT SDN 012 ",
                    "no_telp_pelapor": "082158325338",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43. PTL NYALA , SISA PULSA 1011.79 KWH, NO TOKENNYA 72634399967131975942 (DIBELI TGL 01/02/2023). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K1423020100045",
                    "waktu_lapor": "01/02/2023 07:23:04",
                    "waktu_response": "01/02/2023 07:30:57",
                    "waktu_recovery": "01/02/2023 08:52:02",
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 4865,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "JL - NO - RT 5 RW - DN SETAPUK DS PADAK KEC KERUAK KOTA MATARAM. ",
                    "no_telp_pelapor": "087704629476",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN NO METER 45029460917 DAN SISA KWH 100\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5123020100140",
                    "waktu_lapor": "01/02/2023 07:27:43",
                    "waktu_response": "01/02/2023 07:37:48",
                    "waktu_recovery": "01/02/2023 09:26:51",
                    "durasi_response_time": 605,
                    "durasi_recovery_time": 6543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA",
                    "alamat_pelapor": "JL PURNAWIRAWAN PR GUNUNG TERANG RESIDENCE BLOK - NO 1 KEL GUNUNG TERANG KEC LANGKAPURA KOTA BANDARLAMPUNG. SEBELUM SEKOLAH WARNA HIJAU",
                    "no_telp_pelapor": "081383355508",
                    "keterangan_pelapor": "REKENING FEB 2023 LEBIH TAGIH. STAND AKHIR REKENING FEB 2023 = 10.744, APP TGL 1/2/2023 = 9.501, PETUGAS CATER(RUTIN DATANG/TIDAK: TIDAK MENGETHAUI).LETAK APP MUDAH DIJANGKAU.LOKASI DIHUNI 3 HARI.REK FEB 2023 BELUM LUNAS.PEMAKAIAN NORMAL.PELANGGAN TIDAK MAU MEMBAYAR DAHULU. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5123020100142",
                    "waktu_lapor": "01/02/2023 07:28:48",
                    "waktu_response": "01/02/2023 07:30:05",
                    "waktu_recovery": "01/02/2023 08:10:21",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 2416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAIS HAMUDI",
                    "alamat_pelapor": "DS RABIYAN     RT-- / RW--",
                    "no_telp_pelapor": "082337777553",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN DI 2 APLIKASI TIDAK BISA ADA KETERANGAN MELEBIHI LIMIT. SISA TOKEN SAAT INI 10 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5223020100229",
                    "waktu_lapor": "01/02/2023 07:31:30",
                    "waktu_response": "01/02/2023 08:45:42",
                    "waktu_recovery": "01/02/2023 08:52:04",
                    "durasi_response_time": 4452,
                    "durasi_recovery_time": 382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "141584   05",
                    "nama_pelapor": "BP FAISAL",
                    "alamat_pelapor": "JL RAYA GUMAWANG REBAN NO - RT -RW- DS GUMAWANG KEC PECALUNGAN KAB BATANG // LOKASI : SD N GUMAWANG 03 ",
                    "no_telp_pelapor": "08562663012",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 524520919523  (REKENING BERJALAN BELUM DILUNASI DAN TELAH DISARANKAN UNTUK SEGERA MELAKUKAN PELUNASAN)\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BATANG"
                },
                {
                    "no_laporan": "K5123020100150",
                    "waktu_lapor": "01/02/2023 07:38:03",
                    "waktu_response": "01/02/2023 07:52:06",
                    "waktu_recovery": "01/02/2023 08:00:41",
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009286985",
                    "nama_pelapor": "BP ARIYADI",
                    "alamat_pelapor": "JL SUKAJAYA 3 NO 32  RT-/ RW-  KEL TAJUR KEC BOGOR TIMUR KAB BOGOR // BELAKANG BANK MANDIRI",
                    "no_telp_pelapor": "082213309589",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56602443733 KESULITAN BELI TOKEN DI (BCA M BANKING) DENGAN KETERANGAN (DI BLOKIR) DAN 'KETERANGAN \\\"PEMBLOKIRAN LAYANAN PEMBELIAN TOKEN'' DI APLIKASI P2APST . SAAT INI SISA TOKEN=37 KWH PTL MENYALA. NAMUN BELUM ADA PENYEBAB TERKAIT PEMBLOKIRAN PEMBELIAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5123020100151",
                    "waktu_lapor": "01/02/2023 07:40:14",
                    "waktu_response": "01/02/2023 08:35:51",
                    "waktu_recovery": "01/02/2023 10:03:55",
                    "durasi_response_time": 3337,
                    "durasi_recovery_time": 5284,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "004100821",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "JL PREGOLAN BUNDER NO.21 KEL TEGALSARI RT.2 RW.2 KEC TEGALSARI KOTA SURABAYA //DEKAT GEREJA ",
                    "no_telp_pelapor": "0315341857",
                    "keterangan_pelapor": "TANGGAL 10/01/2023 PELANGGAN MENERIMA BA TERKAIT APP METER BURAM. TANGGAL 11/01/2023 PELANGGAN DATANG KE ULP SETEMPAT DAN DIKENAKAN TAGIHAN SUSULAN P2TL DENGAN NO REGISTER 5110642008618. NO REGISTER SUDAH DILUNASI DI TANGGAL 11/01/2023 MELALUI INDOMARET. DAN INFO PETUGAS APABILA SUDAH ADA PEMBAYARAN AKAN DILAKUKAN PENGANTIAN DI TANGGAL 13/01/2023 NAMUN HINGGA SAAT INI BELUM ADA PENGANTIAN. PTL MENYALA. MOHON BANTUAN TINDAK LANJUT PENGANTIAN DAN KONFIRMASI SECEPATNYA. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP EMBONG WUNGU"
                },
                {
                    "no_laporan": "K2323020100063",
                    "waktu_lapor": "01/02/2023 07:47:54",
                    "waktu_response": "01/02/2023 08:32:36",
                    "waktu_recovery": "01/02/2023 08:45:15",
                    "durasi_response_time": 2682,
                    "durasi_recovery_time": 759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU JANNAH ",
                    "alamat_pelapor": "JL GELATIK 0 0 RT-4 / RW-1 NO 0 KL BIRO BURI UTR KEC PALU SLT KT PALU ",
                    "no_telp_pelapor": "6285756115218",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MEMBELI TOKEN NO METER :39123612580 KET SILAHKAN KIRIM DIL PREPAID KE P2APST ,  PTL NYALA , SISA 500 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5223020100251",
                    "waktu_lapor": "01/02/2023 07:53:47",
                    "waktu_response": "01/02/2023 07:58:18",
                    "waktu_recovery": "01/02/2023 10:57:46",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 10768,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14028593896",
                    "nama_pelapor": "BP ARI BACHTIAR",
                    "alamat_pelapor": "JL NARINGGO BUNISARI KP BUNISARI  RT 1 RW 8 NO - DS NENGKALAN KEC CIWEDAI KAB BANDUNG >> ACUAN LOKASI - ",
                    "no_telp_pelapor": "6285624376472",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL MENYALA DAN SISA 57.97 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K5123020100180",
                    "waktu_lapor": "01/02/2023 08:04:23",
                    "waktu_response": "01/02/2023 08:18:27",
                    "waktu_recovery": "01/02/2023 10:16:47",
                    "durasi_response_time": 844,
                    "durasi_recovery_time": 7100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PERMADI",
                    "alamat_pelapor": "PR DE.DEDAUN RESIDENCE BLOK  B1 NO. 15 JL -  DS  SEKAR PUTIH KEL PENDEM  KEC JUNREJO KOTA BATU RT. 32 RW.8 / BELAKANG ARHANUT",
                    "no_telp_pelapor": "082143663669",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 18.79 KWH,",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K1223020100040",
                    "waktu_lapor": "01/02/2023 08:06:29",
                    "waktu_response": "01/02/2023 08:13:07",
                    "waktu_recovery": "01/02/2023 08:18:54",
                    "durasi_response_time": 398,
                    "durasi_recovery_time": 347,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANA",
                    "alamat_pelapor": "JL ARJUNA NO.98 RT-1 / RW-2 DS BUKIT JAYA KEC UKUI KAB PELALAWAN RIAU",
                    "no_telp_pelapor": "082316142319",
                    "keterangan_pelapor": "MOHON PERIKSA APP KWH TIDAK BERKURANG DIKETAHUI SEJAK 3 HARI YANG LALU (SISA = 24.53 KWH)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5123020100184",
                    "waktu_lapor": "01/02/2023 08:08:22",
                    "waktu_response": "01/02/2023 08:20:44",
                    "waktu_recovery": "01/02/2023 13:28:59",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 18495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUJIB ",
                    "alamat_pelapor": "JL - DN BLIMBING DS JELI NO 28 RT-7 RW-2 KEC KARANGREJO KAB TULUNGAGUNG ( DEKAT KOLAM RENANG   ) ",
                    "no_telp_pelapor": "085732675702",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN GESER  KWH PLN  , DIKARENAKAN HAMPIR ROBOH .\\nNO KTP  PELANGGAN  :  3504080304760001 A/N  MUJIB ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K3223020100057",
                    "waktu_lapor": "01/02/2023 08:10:32",
                    "waktu_response": "01/02/2023 09:11:21",
                    "waktu_recovery": "01/02/2023 09:17:27",
                    "durasi_response_time": 3649,
                    "durasi_recovery_time": 366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELINDA",
                    "alamat_pelapor": "JL PENGERINGAN PANTAI WAIHAONG NO 1 RT - RW - KEL WAIHAONG KEC NUSANIWE KOTA AMBON, LOKASI: KANTOR BPM DAN PTSP",
                    "no_telp_pelapor": "0911351402",
                    "keterangan_pelapor": "TGL.31/01/2023 TUNG. REK. BULAN JANUARI 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5223020100267",
                    "waktu_lapor": "01/02/2023 08:10:46",
                    "waktu_response": "01/02/2023 08:11:24",
                    "waktu_recovery": "01/02/2023 08:30:49",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 1165,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AFID ",
                    "alamat_pelapor": "JL.PANCASILA NO.- RT.03 RW.02 KEL.DEBONGWETAN, DEBONGWETAN, KEC DUKUHTURI, KAB. TEGAL, JAWA TENGAH // BELAKANG PERSIS SD DEBONGWETAN",
                    "no_telp_pelapor": "081542137894",
                    "keterangan_pelapor": "TERKAIT K5223012800256. PELANGGAN PENDAFTARAN PB TGL 14/01/2023 TARIF/DAYA R1MT/900 NO REGISTER 5225112049288 BP LUNAS PADA TANGGAL (15/01/2023), YBS SUDAH DATANG KE UNIT DIINFORMASIKAN AKAN ADA PENYAMBUNGAN TGL 26/01/2023 NAMUN HINGGA SAAT INI BELUM TEREALISASI, MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. STATUS LAPORAN SELESAI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K1223020100041",
                    "waktu_lapor": "01/02/2023 08:11:07",
                    "waktu_response": "01/02/2023 08:16:56",
                    "waktu_recovery": "01/02/2023 08:27:54",
                    "durasi_response_time": 349,
                    "durasi_recovery_time": 658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1734215",
                    "nama_pelapor": "BP I MADE WIDIARTHA",
                    "alamat_pelapor": "JL BADAK AGUNG NO- RT- RW- KL SUMARTA KELOD KC DENPASAR TIMUR,KOTA DENPASAR . ACUAN LOKASI : DEKAT SEKOLAH REGEN SCHOOL",
                    "no_telp_pelapor": "081999019292",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR MILIK PELANGGAN DENGAN NO AGENDA 551000562301272316 DAN NO REG 5510032024888 . TGL 28/01/2023 BIAYA PENGGESERAN TELAH DILUNASI,MOHON DILAKUKAN PENANGANAN SESUAI KETENTUAN .",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K1223020100042",
                    "waktu_lapor": "01/02/2023 08:11:39",
                    "waktu_response": "01/02/2023 08:18:16",
                    "waktu_recovery": "01/02/2023 08:31:37",
                    "durasi_response_time": 397,
                    "durasi_recovery_time": 801,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UNTUNG ",
                    "alamat_pelapor": "JL RAYA LINGKAR TIMUR NO. 0 RT 01 RW 08 DESA TASIK SERAI BARAT KEC. PINGGIR KAB. BENGKALIS DIDEKAT MESJID ARRAHMAN",
                    "no_telp_pelapor": "082384273541",
                    "keterangan_pelapor": "SEKITAR BULAN DESEMBER 22  DILAKUKAN REALISASI PERGANTIAN APP. TGL 17/11/22 PELANGGAN MELAKUKAN PEMBELIAN TOKEN DENGAN ID METER LAMA 86028324308 SEBESAR RP 50.000 MELALUI PPOB DENGAN NO TOKEN 08275465367295381770 NAMUN BELUM PERNAH DIINPUT PADA APP LAMA. MOHON NO TOKEN LAMA DAPAT DIGANTI DENGAN NO TOKEN BARU",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5123020100194",
                    "waktu_lapor": "01/02/2023 08:11:43",
                    "waktu_response": "01/02/2023 08:24:08",
                    "waktu_recovery": "01/02/2023 10:38:30",
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 8062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKMAN",
                    "alamat_pelapor": "JL LUMUMBA DALAM 1 NO 37 KEL NGAGEL RT 3 RW 1 KEC WONOKROMO SURABAYA, BELAKANG SPBU NGAGEL",
                    "no_telp_pelapor": "085109470555",
                    "keterangan_pelapor": "PELANGGAN KEHILANGAN / LUPA DENGAN NO ID PEL A/N : SANTRI, DAYA : 900VA, TARIF: R1, ALAMAT IDPEL : .MOHON BANTUAN INFORMASI NO ID PEL KE PELANGGAN SEHINGGA PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN TAGIHAN LISTRIK",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100197",
                    "waktu_lapor": "01/02/2023 08:13:20",
                    "waktu_response": "01/02/2023 08:15:59",
                    "waktu_recovery": "01/02/2023 08:51:17",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 2118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22100872351",
                    "nama_pelapor": "IBU ESTRI",
                    "alamat_pelapor": "JL - PR PURI SURYA JAYA  SYDNEY GARDEN    BLOK  L5 NO 6   RT  7 RW  1 KEL   PUNGGUL  KEC  GEDANGAN  KAB. SIDOARJO JAWA TIMUR / DEKAT POS   SATPAM",
                    "no_telp_pelapor": "0318917715",
                    "keterangan_pelapor": "MOHON BANTUAN  TINDAK LANJUT TERKAIT  PELANGGAN PENGAJUAN  TURUN DAYA R2T / 4400VA KE  R2T / 3500VA  DENGAN  NO REGISTER  5118015084747 NAMUN PADA DATA  KETERANGAN   PERMOHONAN BELUM DI SAHKAN MANAGER   ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1423020100069",
                    "waktu_lapor": "01/02/2023 08:14:34",
                    "waktu_response": "01/02/2023 08:22:53",
                    "waktu_recovery": "01/02/2023 09:44:20",
                    "durasi_response_time": 499,
                    "durasi_recovery_time": 4887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "009555949",
                    "nama_pelapor": "IBU ARIANI",
                    "alamat_pelapor": "JL. MERDEKA NO. 45 RT 3 RW 3 KEL. JANUNG KIDUL KEC. KOTA KAB. NGANJUK PROVINSI JATIM (LOKASI DARI KABUPATEN KE TIMUR, BELAKANG TELKOM)",
                    "no_telp_pelapor": "082131888065",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA MBAKING BCA. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5123020100200",
                    "waktu_lapor": "01/02/2023 08:14:50",
                    "waktu_response": "01/02/2023 08:18:37",
                    "waktu_recovery": "01/02/2023 08:38:17",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 1180,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002136272",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL - NO. - DN CABAK RT 4 RW 2 DS KEREP KEC TAROKAN KAB KEDIRI // DEKAT MAKAM ",
                    "no_telp_pelapor": "081234271347",
                    "keterangan_pelapor": "PELANGGAN DENGAN NOMOR METER 14010851252 TERKAIT KESULITAN PEMBELIAN TOKEN DI (APLIKASI BANK JATIM) DENGAN KETERANGAN (NO. TIDAK VALID) DAN KETERANGAN SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 18 KWH. INFO DARI PELANGGAN SEBELUMNYA TIDAK ADA PENGGANTIAN APP METER. PTL NYALA . PELANGGAN PERNAH LAPOR DENGAN NO: K5123012401089, BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K5123020100204",
                    "waktu_lapor": "01/02/2023 08:18:26",
                    "waktu_response": "01/02/2023 08:57:40",
                    "waktu_recovery": "01/02/2023 09:38:58",
                    "durasi_response_time": 2354,
                    "durasi_recovery_time": 2478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUSRIANI",
                    "alamat_pelapor": "JL KLAYATAN 3 GG TERATAI NO.- RT- RW- KEL BANDUNG REJOSARI KEC SUKUN KOTA MALANG / DARI GG TERATAI 3 RUMAH SEBELUM MUSHOLA ASIN",
                    "no_telp_pelapor": "081334156925",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN MCB APP DAN SEKRING SUDAH DI OFF KAN DAN TIDAK ADA PEMAKAIAN, TETAPI KWH METER TETAP BERKURANG, SISA PULSA 62 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5123020100206",
                    "waktu_lapor": "01/02/2023 08:19:39",
                    "waktu_response": "01/02/2023 09:03:25",
                    "waktu_recovery": "01/02/2023 11:06:50",
                    "durasi_response_time": 2626,
                    "durasi_recovery_time": 7405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LEONI",
                    "alamat_pelapor": "JL KARANG ASEM XII A NO.43-45 KEL  PLOSO KEC  TAMBAKSARI KOTA SURABAYA JAWA TIMUR /DEKAT SEKOLAH MANDALA ",
                    "no_telp_pelapor": "082257474851",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T/1300 NO REGISTER 5110212034179 REALISASI PASANG TGL 10/1/2023, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN TELAH MEMILIKI SLO, MOHON SECEPATNYA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5223020100295",
                    "waktu_lapor": "01/02/2023 08:21:37",
                    "waktu_response": "01/02/2023 08:35:46",
                    "waktu_recovery": "01/02/2023 10:08:46",
                    "durasi_response_time": 849,
                    "durasi_recovery_time": 5580,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEVA",
                    "alamat_pelapor": "JL RAYA MAGETAN  NITIKAN NO 0 DS NITIKAN RT 10 RW 2 KEC PLAOSAN KAB MAGETAN JATIM LOKASI DEKAT JEMBATAN ",
                    "no_telp_pelapor": "085732156281",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER TIANG. PELANGGAN MENGHENDAKI GESER TIANG  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5223020100296",
                    "waktu_lapor": "01/02/2023 08:22:09",
                    "waktu_response": "01/02/2023 08:38:22",
                    "waktu_recovery": "01/02/2023 09:52:08",
                    "durasi_response_time": 973,
                    "durasi_recovery_time": 4426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "DS PANUNGGALAN JL - NO - RT 4 RW 1 DS  PANUNGGALAN, KEC PENGADEGAN, KAB. PURBALINGGA, JAWA TENGAH",
                    "no_telp_pelapor": "085226543999",
                    "keterangan_pelapor": "TGL 09/01/2023 PROSES PB (B2T/33000VA DENGAN NO.REGISTER: 5220312159517 TGL 11/01/2023 BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K1423020100078",
                    "waktu_lapor": "01/02/2023 08:24:03",
                    "waktu_response": "01/02/2023 08:26:28",
                    "waktu_recovery": "01/02/2023 10:36:16",
                    "durasi_response_time": 145,
                    "durasi_recovery_time": 7788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUJIONO",
                    "alamat_pelapor": "JL LAKS.MARTADINATA  NO.16 RT.33 RW.0 KEL PESAWAHAN KEC TELUK BETUNG SELATAN KOTA BANDAR LAMPUNG, SEBELAH ALFAMART ",
                    "no_telp_pelapor": "0721481504",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI KONVERSI TOKEN. INFO PELANGGAN SEBELUMNYA DILAKUKAN PERGANTIAN APP DENGAN NO METER LAMA=22111306340. PEMBELIAN TOKEN TGL 23/01/23 SEBESAR RP 100.000,- BELUM DIINPUTKAN KE APP KARENA SEBELUMNYA GANGGUAN PADA APP (DISPLAY APP TERTERA ERROR 06). PELANGGAN MENGINGINKAN PEMBELIAN TOKEN PADA APP LAMA DAPAT DIKONVERSIKAN KE APP BARU.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K1423020100080",
                    "waktu_lapor": "01/02/2023 08:28:42",
                    "waktu_response": "01/02/2023 09:39:14",
                    "waktu_recovery": "01/02/2023 14:51:27",
                    "durasi_response_time": 4232,
                    "durasi_recovery_time": 18733,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JULI",
                    "alamat_pelapor": "JL RAYA KH AZHARI, PR GRIYA PESONA HARAPAN JAYA BLOK A NO 20 KEL KALIDONI KEC KALIDONI KOTA PALEMBANG",
                    "no_telp_pelapor": "082376313449",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 2 MINGGU YANG LALU DENGAN NO METER 45010785744 SISA KWH = 133.83 KWH , TERKAIT K1423013100061",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K1423020100082",
                    "waktu_lapor": "01/02/2023 08:34:33",
                    "waktu_response": "01/02/2023 08:38:18",
                    "waktu_recovery": "01/02/2023 10:19:54",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 6096,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA ",
                    "alamat_pelapor": "PR.GRAND BAFANDA BLOK A2 NO.05 JLN.TANJUNG PURI KEL.REJOSARI  KEC.TENAYAN RAYA KOTA PEKANBARU, RIAU.",
                    "no_telp_pelapor": "081266769619",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 PELANGGAN BERMAKSUD MENGAJUKAN GESER SR DIKARENAKAN RENOVASI BANGUNAN DENGAN DATA-DATA SEBAGAI BERIKUT : \\nID PEL : 181101533619 ATAS NAMA DIKA SUHARMAN LBS\\nNO. KTP : 131.209.050.494.000.2\\nALAMAT : PR.GRAND BAFANDA BLOK A2 NO.05 JLN.TANJUNG PURI KEL.REJOSARI  KEC.TENAYAN RAYA KOTA PEKANBARU, RIAU.\\nNO. TELEPON : 081266769619\\nMOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020100236",
                    "waktu_lapor": "01/02/2023 08:35:38",
                    "waktu_response": "01/02/2023 08:45:59",
                    "waktu_recovery": "01/02/2023 09:05:54",
                    "durasi_response_time": 621,
                    "durasi_recovery_time": 1195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32002996935",
                    "nama_pelapor": "IBU OKTE",
                    "alamat_pelapor": "JL LIDAH KULON  RT 6 RW 1 NO. 10 C  KEL  LIDAH KLN  KEC  LAKARSANTRI, KOTA SURABAYA - JAWA TIMUR",
                    "no_telp_pelapor": "0317531282",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN , PELANGGAN DAFTAR TURUN DAYA VIA APLIKASI MOBILE \\\" DG NO AGENDA 511629922301307489 DAN NO REG 5116215034001 , NAMUN  TIDAK BISA LANJUT  MEMBAYAR TOKEN PERDANA KARENA MUNCUL KET \\\"  MENUNGGU VERIFIKASI DARI UNIT \\\"  \\nNO ID PEL  / NM : 32002996935  .CEK DATA 123  : PERMOHONAN BLM DISAHKAN MANAGER . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5123020100240",
                    "waktu_lapor": "01/02/2023 08:36:50",
                    "waktu_response": "01/02/2023 08:51:12",
                    "waktu_recovery": "01/02/2023 09:33:50",
                    "durasi_response_time": 862,
                    "durasi_recovery_time": 2558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "100916059",
                    "nama_pelapor": "BP NUR RAHMAN",
                    "alamat_pelapor": "PR BLURU KIDUL PERMAI BLOK S NO 2 JL - RT 3 RW 9 KEL BLURU KIDUL KEC BLURU KAB SIDOARJO/ DEKAT PASAR BLURU",
                    "no_telp_pelapor": "081332847940",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA. SISA TOKEN 12 KWH. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1223020100050",
                    "waktu_lapor": "01/02/2023 08:38:24",
                    "waktu_response": "01/02/2023 08:55:45",
                    "waktu_recovery": "01/02/2023 09:28:38",
                    "durasi_response_time": 1041,
                    "durasi_recovery_time": 1973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAY",
                    "alamat_pelapor": "DEALER HONDA PEMATANG REBA JL LINTAS TIMUR NO - RT-19 / RW-7 DESA PEMATANG REBA KEC RENGAT BARAT KAB INDRAGIRI HULU RIAU",
                    "no_telp_pelapor": "082285418005",
                    "keterangan_pelapor": "TGL 12/01/23 DILAKUKAN PERGANTIAN APP KARENA RUSAK DENGAN AGENDA 184100562301091655. INFO PELANGGAN ADA SISA KWH PADA APP LAMA NO METER 86041532861 YANG BELUM DIKONVERSI KE APP BARU NO METER 86223948372",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RENGAT KOTA"
                },
                {
                    "no_laporan": "K5123020100242",
                    "waktu_lapor": "01/02/2023 08:39:01",
                    "waktu_response": "01/02/2023 09:32:20",
                    "waktu_recovery": "01/02/2023 10:16:17",
                    "durasi_response_time": 3199,
                    "durasi_recovery_time": 2637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10003998",
                    "nama_pelapor": "IBU DINDA",
                    "alamat_pelapor": "JL BULAK SETRO 1B NO.15 RT.03 RW 04  KEL. BULAK KEC BULAK  KOD SURABAYA",
                    "no_telp_pelapor": "03151505051",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI SEBELUMNYA  TERJADI GANGGUAN TANGGAL 21/01/2023  PETUGAS SUDAH DATANG ,  MENDAPAT  BERITA ACARA AKAN TETAPI BELUM ADA PENGGANTIAN MCB APP KARENA PELANGGAN DIJANJIKAN PENGGANTIAN MCB APP  , KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5123020100251",
                    "waktu_lapor": "01/02/2023 08:41:36",
                    "waktu_response": "01/02/2023 08:43:16",
                    "waktu_recovery": "01/02/2023 09:10:47",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 1651,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22111536839",
                    "nama_pelapor": "BP UDIN",
                    "alamat_pelapor": "DS KENDUNG REJO UTAMA RT 3 RW  8  KEL S EMEMI   JL KENDUNG REJO GG 3 SELATAN  NO  1-45 KEC  BENOWO KOTA SURABAYA  / DEKAT MASJID BAITUL HUDA  RW 8  ",
                    "no_telp_pelapor": "085645150472",
                    "keterangan_pelapor": "PELANGGAN/ WARGA   PENGAJUAN PINDAH JARINGAN  ATAU PENAMBAHAN TIANG  DIKARENAKAN BEBERAPA BULAN YANG LALU KABEL SR TERBAKAR DAN  1  TIANG UNTUK  20 RUMAH  . NO KTP PENANGGUNG JAWAB  :  3578122711870001 AN MIFTAKHUL HUDDIN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100254",
                    "waktu_lapor": "01/02/2023 08:43:09",
                    "waktu_response": "01/02/2023 09:34:33",
                    "waktu_recovery": "01/02/2023 12:19:30",
                    "durasi_response_time": 3084,
                    "durasi_recovery_time": 9897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IVAN",
                    "alamat_pelapor": "KP KEBON DS SUCI NO 62 RT-3 RW-5 KEC MANYAR KAB GRESIK/ JL TEMBUSAN KE GALAKSI",
                    "no_telp_pelapor": "081216044562",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 42.1 KWH. PTL NYALA.  NO TOKEN 08764665038254140084. DILOKASI TIDAK DIKETAHUI ADA PEMBAHARUAN KWH METER OLEH PETUGAS/ UPDATE: PELANGGAN MENGHUBUNGI KEMBALI. CC.51.NURUL",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K1223020100054",
                    "waktu_lapor": "01/02/2023 08:43:18",
                    "waktu_response": "01/02/2023 08:50:44",
                    "waktu_recovery": "01/02/2023 08:55:10",
                    "durasi_response_time": 446,
                    "durasi_recovery_time": 266,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIKA",
                    "alamat_pelapor": "JL STM NO. 8 RT -/- KEL. STM UJUNG KEC. DELITUA KAB. DELI SERDANG DIDEKAT ROTI MENARA SEBELUM LAMPU MERAH",
                    "no_telp_pelapor": "082141438017",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23  BERIKUT BK DAN REK BERJALAN BULAN FEBRUARI 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. KABEL SR DIPUTUS",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5123020100256",
                    "waktu_lapor": "01/02/2023 08:44:20",
                    "waktu_response": "01/02/2023 08:49:03",
                    "waktu_recovery": "01/02/2023 09:35:37",
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 2794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000134139",
                    "nama_pelapor": "BP DARIUS / IBU YUNITA",
                    "alamat_pelapor": "JL TAMAN TITIAN INDAH KK TAMAN TITIAN INDAH BLOK H1 NO.7 RT- RW- KEL KALIBARU KEC MEDAN SATRIA KOTA BEKASI / DEKAT PRAKTERK DR IVAN",
                    "no_telp_pelapor": "081310903936",
                    "keterangan_pelapor": "GAGAL ENTRY TOKEN, VKRN 43, TIDAK ADA PETUGAS PEMBAHARUAN, SISA PULSA 150.33 KWH, 19414149687692671073, 54981359050762686260, 71984754214450368305",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K2323020100069",
                    "waktu_lapor": "01/02/2023 08:44:50",
                    "waktu_response": "01/02/2023 09:01:35",
                    "waktu_recovery": "01/02/2023 10:07:43",
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 3968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FAISOL HASANUDDIN",
                    "alamat_pelapor": "JL RAWASARI 3 DALAM KOMPLEK RAWASARI NO 51A RT-11 / RW-0 KEL. AIR PUTIH KEC. SAMARINDA ULU KOTA SAMARINDA.ACUAN: DEKAT LANGGAR. ",
                    "no_telp_pelapor": "81342291064",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER DIKARENAKAN APP BLANK (TERKAIT G2322122700265) , MENGINFORMASIKAN MEMILIKI SISA STROOM DI APP METER LAMA (NO.METER 14250449841) YAITU (230 KWH) DAN TOKEN 50RB DGN NO TOKEN 41245584428603298325. MOHON STROOM DI APP METER  LAMA DI KONVERSIKAN KE APP METER BARU (NO.METER 45102521809)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMARINDA ULU"
                },
                {
                    "no_laporan": "K1223020100057",
                    "waktu_lapor": "01/02/2023 08:46:03",
                    "waktu_response": "01/02/2023 09:18:03",
                    "waktu_recovery": "01/02/2023 09:25:57",
                    "durasi_response_time": 1920,
                    "durasi_recovery_time": 474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELISA",
                    "alamat_pelapor": "JL MEDAN TEBING TINGGI KM 56 NO RT- / RW- KEL  FIRDAUS, KEC SEI RAMPAH, KAB. SERDANG BEDAGAI, SUMATERA UTARA",
                    "no_telp_pelapor": "0617945888",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MENGAJUKAN PROSES PB DENGAN NO AGENDA 126169912301116881 DENGAN DAYA 105 KVA , SURVEY PETUGAS PEMASANGAN TRAFO TIDAK BISA DILINGKUNGAN PELANGGAN SEHINGGA PELANGGAN INGIN MENGAJUKAN PB KE DAYA 240 KVA. MOHON HAL TSB PELANGGAN DAPAT DI KONFIRMASI SUDAH DI JELASKAN SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RAMPAH"
                },
                {
                    "no_laporan": "K5223020100346",
                    "waktu_lapor": "01/02/2023 08:46:42",
                    "waktu_response": "01/02/2023 09:11:29",
                    "waktu_recovery": "01/02/2023 09:22:51",
                    "durasi_response_time": 1487,
                    "durasi_recovery_time": 682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0033845940000",
                    "nama_pelapor": "NANANGMURI ",
                    "alamat_pelapor": "JLEGONG RT 009 RW 003 BANYU URIP,KLEGO, BOYOLALI SAMPING FOTOCOPY JAVA CELL ",
                    "no_telp_pelapor": "085642036226",
                    "keterangan_pelapor": "TGL 30/01/2023 TAGIHAN REKENING JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK BTN PTL MINTA SEGERA DISAMBUNG.TERKAIT BUKTI LAPOR : K5423013103890",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBERLAWANG"
                },
                {
                    "no_laporan": "K5223020100348",
                    "waktu_lapor": "01/02/2023 08:48:16",
                    "waktu_response": "01/02/2023 09:33:43",
                    "waktu_recovery": "01/02/2023 09:56:41",
                    "durasi_response_time": 2727,
                    "durasi_recovery_time": 1378,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007009686",
                    "nama_pelapor": "FAUZIAH/winfauziah ",
                    "alamat_pelapor": "JL TAMAN APEL MERAH 2 BLOK A6 NO 42 RT 6 RW 19 KEL PADURENAN KEC MUSTIKA JAYA 17156",
                    "no_telp_pelapor": "089674825474",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK JANUARI 2023 BERDASARKAN FOTO ANGKA ACMT JANUARI 2023  = 27580. NAMUN PADA DATA ACMT JANUARI 2023 = 27603 REK BELUM DILUNASI. (KONDISI RUMAH HUNI, BERPAGAR). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT.\\n",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5123020100263",
                    "waktu_lapor": "01/02/2023 08:48:42",
                    "waktu_response": "01/02/2023 08:57:34",
                    "waktu_recovery": "01/02/2023 09:39:35",
                    "durasi_response_time": 532,
                    "durasi_recovery_time": 2521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0050806",
                    "nama_pelapor": "BP CAHYO",
                    "alamat_pelapor": "JL - PR PESONA BURING RAYA BLOK D2 NO 8 KEL WONOKOYO RT 1 RW 4 KEC KEDUNG KANDANG KOD MALANG, GOR KEN AROK MASUK",
                    "no_telp_pelapor": "085856528717",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING FEBRUARI 2023 = 11.929, \\nAPP TGL 01/02/2023 = 011.748,6 PETUGAS CATER TIDAK DATANG,\\nREKENING BELUM DILUNASI. MOHON MENGHUBUNGI PELANGGAN SEBELUM KE LOKASI KARENA PELANGGAN TIDAK BERADA DI LOKASI. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K1423020100094",
                    "waktu_lapor": "01/02/2023 08:50:01",
                    "waktu_response": "01/02/2023 09:37:07",
                    "waktu_recovery": "01/02/2023 11:36:56",
                    "durasi_response_time": 2826,
                    "durasi_recovery_time": 7189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22111376590",
                    "nama_pelapor": "BP SUPRIANTO",
                    "alamat_pelapor": "JL. BARATAJAYA 59B NO. 14 RT 4 RW 7 KEL. BARATAJAYA KEC. GUBENG KOTA SURABAYA PROVINSI JATIM (DI DEKAT STASIUN TERMINAL BARATAJAYA)",
                    "no_telp_pelapor": "082269468184",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN NO METER PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN 39199862012537770798 DAN SISA KWH: 70 KWH.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100266",
                    "waktu_lapor": "01/02/2023 08:50:22",
                    "waktu_response": "01/02/2023 08:52:46",
                    "waktu_recovery": "01/02/2023 15:56:44",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 25438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI ",
                    "alamat_pelapor": "JL RAYA KERJEN NO- RT 3 RW 2 KEL KERJEN KEC SRENGAT KAB BLITAR (DKT PONDOK) ",
                    "no_telp_pelapor": "081555903222",
                    "keterangan_pelapor": "MOHON BANTUAN PENGAMANAN KEGIATAN PENEBANGAN POHON DI LOKASI JL RAYA KERJEN NO- RT 3 RW 2 KEL KERJEN KEC SRENGAT KAB BLITAR (DKT PONDOK)  PADA TANGGAL 01/02/2023",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SRENGAT"
                },
                {
                    "no_laporan": "K5223020100351",
                    "waktu_lapor": "01/02/2023 08:50:19",
                    "waktu_response": "01/02/2023 09:31:27",
                    "waktu_recovery": "01/02/2023 11:39:03",
                    "durasi_response_time": 2468,
                    "durasi_recovery_time": 7656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001163354",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "PR GRAND KAHURIPAN 3 JL. BROMO X BLOK BL  NO.12B RT-03 / RW-07 KEL. KLAPA NUNGGAL KEC. KLAPA NUNGGAL KAB. BOGOR",
                    "no_telp_pelapor": "6285716608459",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN,  SETELAH UPDATE VKRN 43 NAMUN BELUM ADA PETUGAS DATANG. SISA KWH 32.10",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5223020100358",
                    "waktu_lapor": "01/02/2023 08:51:26",
                    "waktu_response": "01/02/2023 08:56:42",
                    "waktu_recovery": "01/02/2023 09:26:54",
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 1812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERMA",
                    "alamat_pelapor": "JL. MARTAPURA LAMA KM 9 KOMP ANTASARI PERDANA BLOK A NO 11 KEL. SUNGAI LULUT KEC. SUNGAI TABUK KAB. BANJAR.ACUAN:  SEBERANG WARUNG SANIA.",
                    "no_telp_pelapor": "85753435093",
                    "keterangan_pelapor": "GAGAL MEMBELI TOKEN . KET MELEBIHI KWH  . SUDAH MELAKUKAN PEMBELIAN DITEMPAT LAIN NAMUN MASIH GAGAL . SISA TOKEN : 29 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K1423020100099",
                    "waktu_lapor": "01/02/2023 08:52:33",
                    "waktu_response": "01/02/2023 09:00:20",
                    "waktu_recovery": "01/02/2023 10:27:58",
                    "durasi_response_time": 467,
                    "durasi_recovery_time": 5258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAUKI",
                    "alamat_pelapor": "JL SUKAMARA, PR CITRA GRAHA ABADI BLOK C NO 17 KEL - KEL LANDASAN ULIN KOTA BANJAR BARU ",
                    "no_telp_pelapor": "8115006018",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BTN, PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5123020100274",
                    "waktu_lapor": "01/02/2023 08:53:26",
                    "waktu_response": "01/02/2023 09:10:40",
                    "waktu_recovery": "01/02/2023 09:23:47",
                    "durasi_response_time": 1034,
                    "durasi_recovery_time": 787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERDINAN WINATA",
                    "alamat_pelapor": " JL PAD III NO.12A KEL.PADEMANGAN KEC.PADEMANGAN KOTA.JAKARTA PUSAT ( LOKASI SOTO MIE PAK KADIR )",
                    "no_telp_pelapor": "0811977308",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL TERDAPAT KETERANGAN UPDATE VKRN 43\\\"(NM 542100318289 , SISA PULSA 172.27 KWH , 0724 9509 1894 6904 6736 , BELUM ADA PETUGAS DATANG DILOKASI PELANGGAN )",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K1223020100059",
                    "waktu_lapor": "01/02/2023 08:56:39",
                    "waktu_response": "01/02/2023 08:58:16",
                    "waktu_recovery": "01/02/2023 09:01:53",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 217,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IDRIS",
                    "alamat_pelapor": "JL PERHUBUNGAN PR PONDOK 4 BLOK Q NO 9 KEL - KEC KAMPUNG KOLAM KAB DELI SERDANG ACUAN : DEKAT GEREJA DAN KUIL   BELOK KIRI ",
                    "no_telp_pelapor": "085263485551",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 -  PTL MENYALA. SISA KWH 400   KWH .TIDAK ADA PEMBARUAN APP. INFO PELANGGAN ADA DI RUMAH MALAM HARI MOHON MENGHUBUNGI DAHULU",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5223020100373",
                    "waktu_lapor": "01/02/2023 08:58:55",
                    "waktu_response": "01/02/2023 09:00:35",
                    "waktu_recovery": "01/02/2023 09:46:30",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 2755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GINA ",
                    "alamat_pelapor": "JL KH MAJA KP SAWAH DALAM RT-4 / RW-3 NO 28 KEL PANUNGGANGAN KEC PINANG KOTA TANGERANG // DEKAT MASJID ALMUBAROK ",
                    "no_telp_pelapor": "087884381544",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA 18.36 KWH \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100291",
                    "waktu_lapor": "01/02/2023 08:59:54",
                    "waktu_response": "01/02/2023 09:01:41",
                    "waktu_recovery": "01/02/2023 09:18:17",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TISNAWATI ",
                    "alamat_pelapor": "JL.KH AHMAD DAHLAN NO.0 RT.08 RW.03  KP TANJAKAN RAJEG KEL TANJAKAN KEC.RAJEK KAB.TANGERANG \\nDEPAN GERBANG PERUMAHAN TANJAKAN INDAG GERBANG KE 3 ",
                    "no_telp_pelapor": "081314523974",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA  SISA PULSA 30 KWH PEMBELIAN TGL 31/01/2023 NO TOKEN : 51060604914155503169 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K1423020100104",
                    "waktu_lapor": "01/02/2023 09:00:46",
                    "waktu_response": "01/02/2023 09:10:27",
                    "waktu_recovery": "01/02/2023 10:36:19",
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 5152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RONI / IBU SITI ",
                    "alamat_pelapor": "JL RE MARTADINTA GUNUNG PALA NO. 0 RT. 04/ 0 KEL. KETEGUHAN KEC. TELUK BETUNG TIMUR, KOTA BANDAR LAMPUNG. DI SAMPING BENGKEL/ DI DEPAN FIF/ SD 1 ",
                    "no_telp_pelapor": "082182831874",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEKITAR 2 BULAN YANG LALU SETELAH DI LAKUKAN PERGANTIAN MCB DENGAN NO METER 45012373002 SISA KWH 3768 \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K3223020100078",
                    "waktu_lapor": "01/02/2023 09:01:42",
                    "waktu_response": "01/02/2023 09:12:12",
                    "waktu_recovery": "01/02/2023 10:46:17",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 5645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL TORUE DUSUN 2, TORUE, TORUE, KAB. PARIGI MOUTONG, SULAWESI TENGAH ACUAN : 20 M DARI MASJID",
                    "no_telp_pelapor": "82291569525",
                    "keterangan_pelapor": "PROSES PB (R1T TARIF/900 VADAYA) DENGAN NO. REGISTER : 3126012056011 TGL. 19/01/2023 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 02/01/2023\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PARIGI"
                },
                {
                    "no_laporan": "K5123020100302",
                    "waktu_lapor": "01/02/2023 09:04:48",
                    "waktu_response": "01/02/2023 09:39:20",
                    "waktu_recovery": "01/02/2023 09:56:06",
                    "durasi_response_time": 2072,
                    "durasi_recovery_time": 1006,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SANTRI NO 16 RT 69 RW 0 KEL SEPINGGAN KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN / DARI UNITED OIL MASUK , DEKAT SDN 012  ",
                    "no_telp_pelapor": "082158325338",
                    "keterangan_pelapor": "APP KETERANGAN GAGAL   , PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43. PTL NYALA , SISA PULSA 1011.79 KWH, NO TOKENNYA 72634399967131975942 (DIBELI TGL 01/02/2023). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS.  TERKAIT  :  K5123020100133  SUDAH DI BERIKAN  NO NAMUN MASIH KESULITAN \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K2323020100078",
                    "waktu_lapor": "01/02/2023 09:08:38",
                    "waktu_response": "01/02/2023 09:45:34",
                    "waktu_recovery": "01/02/2023 09:59:01",
                    "durasi_response_time": 2216,
                    "durasi_recovery_time": 807,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ARIFIN",
                    "alamat_pelapor": "JL. NEGARA KM 143 GG KENANGAN RT. 22/- NO. 141 DS BATU KAJANG KEC. BATU SOPANG KAB PASER. GG DI KANAN KANTOR DESA ",
                    "no_telp_pelapor": "85346251949",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA BELI TOKEN (KIRIM DIL PREPAID KE P2APST !!!). PTL MENYALA. SISA 28.51 KWH. NM 14045826592 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K1223020100066",
                    "waktu_lapor": "01/02/2023 09:08:40",
                    "waktu_response": "01/02/2023 09:14:39",
                    "waktu_recovery": "01/02/2023 10:19:34",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 3895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ABDILLAH",
                    "alamat_pelapor": "JL SENTOSA NO. 0 RT-3 / RW-6 KEL. TANGKERANG LABUAI KEC. BUKIT RAYA KOTA PEKANBARU DEKAT MESJID NURUL HIKMAH ",
                    "no_telp_pelapor": "081365648836",
                    "keterangan_pelapor": "TGL 28/01/23 DILAKUKAN PERGANTIAN APP DIKARENAKAN KWH METER RUSAK. MOHON AGAR SISA KWH PADA ID METER LAMA = 304.15 KWH DAPAT SEGERA DIKONVERSIKAN PADA ID METER BARU 86230803115",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K1223020100067",
                    "waktu_lapor": "01/02/2023 09:10:36",
                    "waktu_response": "01/02/2023 12:17:57",
                    "waktu_recovery": "01/02/2023 12:21:31",
                    "durasi_response_time": 11241,
                    "durasi_recovery_time": 214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "JL JEMBATAN SIAK II NO RT- / RW- , KEL TAMPAN, KECPAYUNG SEKAKI, KOTA PEKANBARU, RIAU | LOKASI DIDEKAT SPBU",
                    "no_telp_pelapor": "081268903434",
                    "keterangan_pelapor": "TGL 7/9/2022 PROSES PD (B2/23000VA-B2/105000VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181119922209075946 DAN NO REG 1811113042227 TGL 9/9/2022 BP TELAH DILUNASI NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. INFO PELANGGAN TRAFO DAN TIANG SUDAH TERPASANG DILOKASI DAN PD INGIN SEGERA DILAKUKAN REALISASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5123020100321",
                    "waktu_lapor": "01/02/2023 09:10:58",
                    "waktu_response": "01/02/2023 09:27:10",
                    "waktu_recovery": "01/02/2023 10:20:19",
                    "durasi_response_time": 972,
                    "durasi_recovery_time": 3189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H YADIM ",
                    "alamat_pelapor": "JL DESA CEMENG BAKALAN GG ANYELIR DS CEMENG BAKALAN NO 64  RT-1 RW-1 KEC SIDOARJO KAB SIDOARJO / DARI POLRESTA YANG BARU, ADA PERTIGAAN KE KANAN 200M, MASUK DESA CEMENG BAKALAN 50M",
                    "no_telp_pelapor": "081230153452",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 20 KWH. PTL NYALA. NO TOKEN 71036955047366440246. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100410",
                    "waktu_lapor": "01/02/2023 09:11:17",
                    "waktu_response": "01/02/2023 09:15:20",
                    "waktu_recovery": "01/02/2023 09:16:45",
                    "durasi_response_time": 243,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MEGA ",
                    "alamat_pelapor": "JL BATU BINTANG NO- RT1 RW- KEL PURNAMA KEC  DUMAI BARAT KOTA DUMAI ACUAN SEBELAH TOKO MALIK",
                    "no_telp_pelapor": "085278071142",
                    "keterangan_pelapor": "TERKAIT K1223013100648 TGL 31/01/23 TUNGGAKAN REK JANUARI  BERIKUT BK  SUDAH DILUNASI MELALUI BANK MANDIRI. PTL MINTA DISAMBUNG STATUS SELESAI. \\nBELUM ADA PERBAIKAN PETUGAS. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5223020100412",
                    "waktu_lapor": "01/02/2023 09:11:28",
                    "waktu_response": "01/02/2023 11:21:54",
                    "waktu_recovery": "01/02/2023 11:28:52",
                    "durasi_response_time": 7826,
                    "durasi_recovery_time": 418,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0004917360000",
                    "nama_pelapor": "IBU ARI",
                    "alamat_pelapor": "JL SOLO SUKOHARJO NO 0 DS NGEMUL RT-1  RW-2 KEC BENDOSARI KAB SUKOHARJO // DEPAN GAPURA NGEMUL LOKASI RUMAH JOGLO ",
                    "no_telp_pelapor": "0271591666",
                    "keterangan_pelapor": "PELANGGAN MENGHENDAKI PERGESERAN APP DIKARENAKAN TERKENA AIR HUJAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K2323020100079",
                    "waktu_lapor": "01/02/2023 09:12:16",
                    "waktu_response": "01/02/2023 13:15:05",
                    "waktu_recovery": "01/02/2023 14:43:11",
                    "durasi_response_time": 14569,
                    "durasi_recovery_time": 5286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32152141126",
                    "nama_pelapor": "IBU GLADIS ",
                    "alamat_pelapor": "JL BARU C HEATUBUN KOMPLEK TORAJA RT.10/0 NO.0 KEL KWAMKI KEC MIMIKA BARU KAB MIMIKA ACUAN LOKASI : DEKAT GEREA ADVENT MASUK LORONG DISAMPING DEPO AIR GRACIA LURUS MENTOK PERTIGAAN KEDUA ADA RUMAH PUTIH DISAMPING RUMAH KUNING BANYAK POT BUNGA ",
                    "no_telp_pelapor": "085256124774",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN DISPLAY APP METER TERTERA GAGAL UPDATE VKRN 43 PTL MENYALA NO METER : 32152141126 (R1MT / 900) SISA KWH 18.56 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TIMIKA KOTA"
                },
                {
                    "no_laporan": "K1623020100001",
                    "waktu_lapor": "01/02/2023 09:13:38",
                    "waktu_response": "01/02/2023 09:20:32",
                    "waktu_recovery": "01/02/2023 09:26:47",
                    "durasi_response_time": 414,
                    "durasi_recovery_time": 375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAYA NOVIANTI",
                    "alamat_pelapor": "TEGA REJO",
                    "no_telp_pelapor": "081369884644",
                    "keterangan_pelapor": "TOLONG GESER METER KARENA RENOVASI BANGUNAN",
                    "media": "Datang ke Kantor",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K3223020100085",
                    "waktu_lapor": "01/02/2023 09:14:07",
                    "waktu_response": "01/02/2023 09:17:12",
                    "waktu_recovery": "01/02/2023 09:58:48",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 2496,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL .BINTARA I NO.10 RT 7 RW 2 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI ",
                    "no_telp_pelapor": "6285718771091",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. PTL NYALA SISA 14.90 KWH NO TOKEN ; 4519 3693 4632 5739 5746",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020100418",
                    "waktu_lapor": "01/02/2023 09:15:11",
                    "waktu_response": "01/02/2023 09:17:34",
                    "waktu_recovery": "01/02/2023 09:35:09",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA",
                    "alamat_pelapor": "JL- KOMPLEK PULO GEBANG INDAH BLOK J 10 NO 4 DAN NO 3  RT 3 RW 11 KEL POLU GEBANG KEC CAKUNG KOTA JAKARTA TIMUR // DEKAT TAMAN KASIHA / MASJID AL MUKHLISIN ",
                    "no_telp_pelapor": "081283208463",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MENGHENDAKI PERMOHONAN BALIK/UBAH NAMA DENGAN 3 ID PELANGGAN: 544203425686, 544203423130 DAN 544203410835  DAN DENGAN NO KTP: 317502590388003  AKAN BALIK NAMA DARI ATAS NAMA : H. KARDJO (C), H.KARDJO (B) DAN H KARDJO (A) MENJADI ATAS NAMA : DINA RIANTI MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020100419",
                    "waktu_lapor": "01/02/2023 09:15:24",
                    "waktu_response": "01/02/2023 10:04:35",
                    "waktu_recovery": "01/02/2023 10:53:40",
                    "durasi_response_time": 2951,
                    "durasi_recovery_time": 2945,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021293528",
                    "nama_pelapor": "MAHDALENA/jambu_cat ",
                    "alamat_pelapor": "KOMPLEK CIPARAY INDAH BLOK B NO 78, CIPARAY, KAB. BANDUNG (TOKO SIMPANG ASTER)",
                    "no_telp_pelapor": "082116308659",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN PTL DISAMBUNG LANGSUNG DAN PELANGGAN TIDAK MENGETAHUI NAMA PETUGAS SERTA TIDAK DIBERIKAN BERITA ACARA. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN DIKARENAKAN PELANGGAN TIDAK INGIN MEMBAYAR MAHAL TAGIHAN SUSULAN. SESUAI INFO PELANGGAN SUDAH MENGHUBUNGI UNIT NAMUN TIDAK SEGERA DITINDAKLANJUTI.",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5223020100420",
                    "waktu_lapor": "01/02/2023 09:15:57",
                    "waktu_response": "01/02/2023 10:18:06",
                    "waktu_recovery": "01/02/2023 11:50:57",
                    "durasi_response_time": 3729,
                    "durasi_recovery_time": 5571,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2951128",
                    "nama_pelapor": "IBU RURI",
                    "alamat_pelapor": "JL BIMA DN GONDANGAN NO 8 RT 06 RW 50 KEL MAGUWOHARJO KEC DEPOK KAB SLEMAN, DIY. ACUAN BARAT RS HERMINA / BELAKANG TK AN NUR 3",
                    "no_telp_pelapor": "081326810312",
                    "keterangan_pelapor": "PEMAKAIAN TOKEN BOROS. TOKEN CEPAT HABIS. PEMBELIAN 100RIBU UNTUK 6 HARI, BIASANYA 100RIBU UNTUK 10HARI. TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK DAN SUDAH DIKURANGI ALAT ELEKTRONIK . PTL NYALA. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K1223020100070",
                    "waktu_lapor": "01/02/2023 09:17:33",
                    "waktu_response": "01/02/2023 09:27:57",
                    "waktu_recovery": "01/02/2023 09:36:03",
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YAHOK",
                    "alamat_pelapor": "JL ZAINUL ARIFIN NO - RT 00 RW 0 KEL STABAT BARU KEC STABAT KAB LANGKAT SUMUT ACUAN: VIVI PONSEL",
                    "no_telp_pelapor": "06142779765",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT. PELANGGAN INGIN MENGAJUKAN PB PADA BANGUNAN YANG SEBELUMNYA BEKAS LELANG BANK. NAMUN TIDAK MENGETAHUI APAKAH SEBELUMNYA SUDAH ADA APP ATAU BELUM DAN TIDAK MENGETAHUI ID PEL DI PERSIL TSB. BP YAHOK SEBAGAI PEMILIK SAAT INI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP STABAT"
                },
                {
                    "no_laporan": "K5223020100428",
                    "waktu_lapor": "01/02/2023 09:18:53",
                    "waktu_response": "01/02/2023 09:27:36",
                    "waktu_recovery": "01/02/2023 09:28:42",
                    "durasi_response_time": 523,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MATEUS",
                    "alamat_pelapor": "JL GUNUNG JAMBU DN REJOSARI KEL SERUT RT-25 / RW-5 NO.- KEC. GEDANG SARI  KAB GUNUNGKIDUL// DEKAT WARUNG KLONTONG BU SARDI ",
                    "no_telp_pelapor": "081393021233",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PADA TANGGAL 3 OKTOBER 2022 PELANGGAN MENGAJUKAN PERUBAHAN PERUNTUKAN DARI RUMAH TANGGA KE BISNIS. PELANGGAN JUGA SUDAH MELAMPIRKAN BERKAS LENGKAP KE PETUGAS. NAMUN HINGGA SAAT INI BELUM ADA KONFIRMASI DAN TINDAK LANJUT DARI PETUGAS. MOHON PELANGGAN DI KONFIRMASI PERIHAL TSB. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K3223020100089",
                    "waktu_lapor": "01/02/2023 09:18:45",
                    "waktu_response": "01/02/2023 10:51:56",
                    "waktu_recovery": "01/02/2023 11:03:57",
                    "durasi_response_time": 5591,
                    "durasi_recovery_time": 721,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SHOLEHA ",
                    "alamat_pelapor": "JL PANCING 5 GG.PINANG II NO.5A LING 2 RT.0/0 KEL. MEDAN BESAR KEC. MEDAN LABUHAN  KOTA MEDAN ( DEKAT GUDANG MUSI MAS ) ",
                    "no_telp_pelapor": "082367458227",
                    "keterangan_pelapor": "GAGAL MELAKUKAN PENGINPUTAN TOKEN, VKRN 43, TERSISA 326 KWH ( PTL TIDAK PADAM ) DENGAN NO TOKEN 49490142329640172302",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020100336",
                    "waktu_lapor": "01/02/2023 09:19:09",
                    "waktu_response": "01/02/2023 09:21:57",
                    "waktu_recovery": "01/02/2023 10:31:26",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 4169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00037188",
                    "nama_pelapor": "IBU ASMAUL FAUSIYAH",
                    "alamat_pelapor": "PR BENOWO INDAH BLOK DG NO.   4   KEL BABAR JEWARAT KEC PAKAL KOTA SURABAYA //DEKAT MASJID ",
                    "no_telp_pelapor": "0317405548",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN DENGAN NO IDPEL 511403149387 MERASA BELUM MELALUKAN PEMBAYARAN TAGIHAN BULAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS DI TGL 31/01/2023 MELALUI PC POS BSI. MOHON BANTUAN KONFIRMASI TERKAIT HAL TSB. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100338",
                    "waktu_lapor": "01/02/2023 09:19:14",
                    "waktu_response": "01/02/2023 09:21:55",
                    "waktu_recovery": "01/02/2023 11:55:21",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 9206,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "JL HM SUN AN NO.RT-3 / RW-2 KEL.PENARUKAN KEC.KEPANJEN KAB.MALANG ( DEKAT ALFAMART PENARUKAN , LOKASI PAUD ULIL ALBAB )",
                    "no_telp_pelapor": "08113644688",
                    "keterangan_pelapor": " MOHON BANTUAN PENGECEKAN DIRAGUKAN KONDISI BEROPERASINYA ( PULSA SUDAH DIENTRY BERTAMBAH MENJADI 200 KWH, NAMUN ALARM TERUS BERBUNYI , PTL MASIH MENYALA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K1423020100116",
                    "waktu_lapor": "01/02/2023 09:19:25",
                    "waktu_response": "01/02/2023 09:40:08",
                    "waktu_recovery": "01/02/2023 10:15:48",
                    "durasi_response_time": 1243,
                    "durasi_recovery_time": 2140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "JLN. KARYA I PR. VILLA KARYA PERDANA BLOK A NO. 3 RT. 25 KEL. LEBONG GAJAH KEC. SEMATANG BORANG KOTA PALEMBANG.",
                    "no_telp_pelapor": "082272855709",
                    "keterangan_pelapor": "TGL  31/01/23 PROSES MIGRASI (R1/1.300VA - R1T/1.300 VA) MELALUI PLN 123 DENGAN NO AGENDA 141100522301310245 DAN NO KODE PEMBAYARAN 1411017058191. TGL 31/01/23 BP DAN STROOM AWAL TELAH DILUNASI . MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PELANGGAN EX BONGKAR RAMPUNG TERKAIT K1423013100393.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K1223020100071",
                    "waktu_lapor": "01/02/2023 09:21:30",
                    "waktu_response": "01/02/2023 09:35:17",
                    "waktu_recovery": "01/02/2023 12:24:30",
                    "durasi_response_time": 827,
                    "durasi_recovery_time": 10153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "60001608805",
                    "nama_pelapor": "IBU TINI",
                    "alamat_pelapor": "ORCHID SALON JL KH. NASUTION GG. SANKI NO. 0 RT 1 RW 6 KEL. MAHARATU KEC. MARPOYAN DAMAI KOTA PEKANBARU DISEBERANG UIR",
                    "no_telp_pelapor": "0811761583",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 25.9 KWH. NO TOKEN : 40606757893955125717 LU CC.54.RINO.CSOI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5223020100435",
                    "waktu_lapor": "01/02/2023 09:21:46",
                    "waktu_response": "01/02/2023 09:27:25",
                    "waktu_recovery": "01/02/2023 09:46:45",
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 1160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2464086",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL INDUSTRI 22 NO 935-936 LIK BUGANGAN KEL MUKTIHARJO LOR KEC GENUK KOTA SEMARANG JATENG >>> DAERAH REL KERETA API MASUK KE SENDANG INDAH",
                    "no_telp_pelapor": "0246582341",
                    "keterangan_pelapor": "LAPOR ULANG TERKAIT NO LAPOR K5223013100972 KARENA \\nMCB TERBAKAR DAN SEBELUMNYA SUDAH DATANG KELOKASI NAMUN TIDAK ADA TINDAKLANJUT DAN BELUM DIPERBAIKI DAN PELANGGAN MENGINFORMAISKAN BAHWA PETUGSA SEBELUMNYA TIDAK BISA MENGGANTI MCB YG TERBAKAR DAN AKAN DILAKUKAN PENYAMBUNGAN MCB SAMPAI SAT INI BELUM DI PASANG KEMBALI, MOHON MCB SEGERA DIPASANG SESUAI DENGAN KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5223020100436",
                    "waktu_lapor": "01/02/2023 09:21:57",
                    "waktu_response": "01/02/2023 09:39:51",
                    "waktu_recovery": "01/02/2023 09:41:30",
                    "durasi_response_time": 1074,
                    "durasi_recovery_time": 99,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HALIMAH ",
                    "alamat_pelapor": "JL JAGAPATI PR ROYAL ZAITUN BLOK A1 NO 6 RT - RW- KEL GODANG KEC GUNUNGSARI KAB LOMBOK BARAT // ACUAN:- ",
                    "no_telp_pelapor": "081991520392",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH: 3475 NO TOKEN: 70229255681392162936",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5223020100439",
                    "waktu_lapor": "01/02/2023 09:22:21",
                    "waktu_response": "01/02/2023 09:33:20",
                    "waktu_recovery": "01/02/2023 09:37:23",
                    "durasi_response_time": 659,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKY",
                    "alamat_pelapor": "JLN - PR KOTA BATARA BLOK K 15 NO 7 RT10/11 KEL PESANGGRAHAN KEC. SOLEAR KAB TANGERANG>> DEKAT DENGAN MASJID",
                    "no_telp_pelapor": "6285782206501",
                    "keterangan_pelapor": "TERKAIT K5523013100944. MOHON BANTUAN PENGGESERAN SR KARENA RENOVASI. (PELANGGAN MENGHENDAKI PENAMBAHAN KABEL)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5223020100443",
                    "waktu_lapor": "01/02/2023 09:23:18",
                    "waktu_response": "01/02/2023 09:59:23",
                    "waktu_recovery": "01/02/2023 10:34:35",
                    "durasi_response_time": 2165,
                    "durasi_recovery_time": 2112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TETI",
                    "alamat_pelapor": "JL. SUNGAI MENGKUANG RT 3 DESA PANGKALAN BUTON KEC. SUKADANA KAB. KAYONG UTARA",
                    "no_telp_pelapor": "085247218915",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 3884 1056 0986 0173 3822, SISA 256,76 KWH (R1T / 900)",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKADANA (KALBAR)"
                },
                {
                    "no_laporan": "K5223020100446",
                    "waktu_lapor": "01/02/2023 09:24:10",
                    "waktu_response": "01/02/2023 09:24:24",
                    "waktu_recovery": "01/02/2023 10:00:01",
                    "durasi_response_time": 14,
                    "durasi_recovery_time": 2137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYUDI ALAMSYAH",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "082225229152",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023 = 16263, ST APP TGL 01/02/2023 = 16002. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT LAPORAN K5423010202732\\n",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K1223020100073",
                    "waktu_lapor": "01/02/2023 09:25:31",
                    "waktu_response": "01/02/2023 11:13:24",
                    "waktu_recovery": "01/02/2023 11:21:54",
                    "durasi_response_time": 6473,
                    "durasi_recovery_time": 510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRAWATI LUBIS ",
                    "alamat_pelapor": "JL KARYA NO.150 RT- RW- KEL KARANG BEROMBAK KEC MEDAN BARAT KOTA MEDAN. ACUAN LOKASI : DEKAT SPBU",
                    "no_telp_pelapor": "0616613438",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO K1222111400112 STATUS SELESAI,PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM / TGL 18/10/2023 PENANGANAN GANGGUAN APP PRABAYAR BLANK OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.TERKAIT NO LAPOR G1222101800133. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 22125903108 .",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5223020100449",
                    "waktu_lapor": "01/02/2023 09:25:38",
                    "waktu_response": "01/02/2023 09:37:53",
                    "waktu_recovery": "01/02/2023 11:38:56",
                    "durasi_response_time": 735,
                    "durasi_recovery_time": 7263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14023883789",
                    "nama_pelapor": "bwisnuaji@gmail.com",
                    "alamat_pelapor": "GRIYA CILEUNGSI 3 BLOK A11 NO 20 PATOKAN DEPAN SEKETARIAT RT02",
                    "no_telp_pelapor": "081294648895",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN VKRN 43. PTL NYALA",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100351",
                    "waktu_lapor": "01/02/2023 09:27:03",
                    "waktu_response": "01/02/2023 10:06:55",
                    "waktu_recovery": "01/02/2023 10:09:15",
                    "durasi_response_time": 2392,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKI  ",
                    "alamat_pelapor": "JL. TRANS KALIMANTAN DS.GEMA KEC.SIMPANG DUA KAB.KETAPANG ( DEKAT JALAN BESAR ) KALIMANTAN BARAT",
                    "no_telp_pelapor": "08125445515",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PB KOLEKTIF ( 24 BANGUNAN , RUMAH TANGGA , DAYA 2200 VA , DENGAN NIK PENANGGUNG JAWAB BP. LUKI , 6104191006910003 ), PENGAJUAN SEKITAR BULAN 12/2022 , HINGGA SAAT INI BELUM ADA KELANJUTAN PERMOHONAN NYA, MOHON TINDAKLANJUTNYA TERIMA KASIH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SANDAI"
                },
                {
                    "no_laporan": "K1423020100121",
                    "waktu_lapor": "01/02/2023 09:27:06",
                    "waktu_response": "01/02/2023 09:28:32",
                    "waktu_recovery": "01/02/2023 10:24:34",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 3362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI ",
                    "alamat_pelapor": "JL DR MUWARDI NO 9   RT-12 / RW-2 KEL. GROGOL PETAMBURAN KEC. PETAMBURAN KOTA JAKARTA BARAT / DKT REL KERETA API ",
                    "no_telp_pelapor": "083151074787",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 372 . NO TOKEN : 11064583344069987060",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K1423020100122",
                    "waktu_lapor": "01/02/2023 09:27:18",
                    "waktu_response": "01/02/2023 09:40:50",
                    "waktu_recovery": "01/02/2023 11:41:12",
                    "durasi_response_time": 812,
                    "durasi_recovery_time": 7222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN",
                    "alamat_pelapor": "PR GRIYA CEMPAKA PERMAI BLOK C NO.12 JALAN CIK DITIRO ATAS KEL. SUMBER AGUNG KEC. KEMILING KOTA BANDAR LAMPUNG ",
                    "no_telp_pelapor": "081279254302",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 10 HARI YANG LALU. DENGAN NO METER 45012393802 SISA KWH - ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5223020100453",
                    "waktu_lapor": "01/02/2023 09:27:56",
                    "waktu_response": "01/02/2023 09:36:41",
                    "waktu_recovery": "01/02/2023 09:42:03",
                    "durasi_response_time": 525,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUSI",
                    "alamat_pelapor": "JLN PONCORAN BARAT RAYA NO 46 RT 3 RW 1 KEL. PANCORAN KEC PANCORAN KAB JAKARTA SELATAN DEKAT MASJID ABUNAWAR ",
                    "no_telp_pelapor": "628568873565",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK MULAI TAHUN 2021 - 2023 . STAND AKHIR REK (1, 2023) = 54445 , STAND APP (01/02/2023) = 108, RUMAH DIHUNI DAN TIDAK BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER SERING DATANG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100455",
                    "waktu_lapor": "01/02/2023 09:28:20",
                    "waktu_response": "01/02/2023 09:34:06",
                    "waktu_recovery": "01/02/2023 09:46:04",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 718,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "003200198",
                    "nama_pelapor": "BP IVAN ",
                    "alamat_pelapor": "JL  KLIPANG PERMAI PERUM KLIPANG PERMAI BLOK I NO 406 RT 03 RW 23 KEL SENDANG KEC TEMBALANG KOTA SEMARANG // DEKAT SD NEGERI SENDANG MULYO / SD INTERNASIONAL ",
                    "no_telp_pelapor": "0247473564",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 523031100204 DIKARENKN UNTUK RENOVASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5223020100458",
                    "waktu_lapor": "01/02/2023 09:29:25",
                    "waktu_response": "01/02/2023 09:35:24",
                    "waktu_recovery": "01/02/2023 09:52:32",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 1028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU APRIL",
                    "alamat_pelapor": "KOMPLEK PERGUDANGAN INTAN, JL ISMAIL HARUN DALAM BLOK B NO.3 KEL.- RT.- RW.- KEC. PERCUT SEI TUAN KAB. DELI SERDANG, LOKASI GUDANG BAN, DEKAT SEKOLAH PRAYA 6",
                    "no_telp_pelapor": "081362550549",
                    "keterangan_pelapor": "APP TERTERA \\\"GAGAL\\\", PELANGGAN GAGAL INPUT TOKEN, SETELAH UPDATE VKRN-43, PTL MASIH MENYALA, SISA 83 KWH. NO. TOKEN : 32768171967912489566. MOHON PELANGGAN DIKONFIRMASI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5223020100462",
                    "waktu_lapor": "01/02/2023 09:30:24",
                    "waktu_response": "01/02/2023 10:21:54",
                    "waktu_recovery": "01/02/2023 10:36:46",
                    "durasi_response_time": 3090,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IRWAN KAHAR/HeryCahyanto Bullunk_",
                    "alamat_pelapor": "JL PRS MALINO BTJAI, BORISALO, PARANGLOE, KAB. GOWA, SULAWESI SELATAN",
                    "no_telp_pelapor": "085342973620 ",
                    "keterangan_pelapor": "TGL 12/1/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI/BOOKING 3216112019633. TGL 15/1/2023 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN.",
                    "media": "Facebook",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MALINO"
                },
                {
                    "no_laporan": "K5223020100478",
                    "waktu_lapor": "01/02/2023 09:37:07",
                    "waktu_response": "01/02/2023 09:38:16",
                    "waktu_recovery": "01/02/2023 10:57:03",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 4727,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "robby6053@gmail.com",
                    "alamat_pelapor": "JLN KH AHMAD DAHLAN, KP. TANJAKAN RT/RW 006/001 DES. TANJAKAN KEC. RAJEG KAB. TANGERANG PROVINSI. BANTEN, ACUAN DEKET RUMAH PAK RT ",
                    "no_telp_pelapor": "0895334011735",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN VKRN 43. SISA KWH 50",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020100480",
                    "waktu_lapor": "01/02/2023 09:37:32",
                    "waktu_response": "01/02/2023 09:43:25",
                    "waktu_recovery": "01/02/2023 09:58:30",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AJI ",
                    "alamat_pelapor": "JL DAHLIA PERUM GRILIA BLOK - NO 7 KEL LEMATAN BREBAH KEC RENGET BARAT KAB INDRA GIRI HULU RIAU // DEKAT DENGAN MASJID DARUL MUTAQIM ",
                    "no_telp_pelapor": "082298489392",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN TOKEN. SISA 1600 KWH . PTL MENYALA. NO TOKEN : 33384634160091708047",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RENGAT KOTA"
                },
                {
                    "no_laporan": "K5123020100370",
                    "waktu_lapor": "01/02/2023 09:38:14",
                    "waktu_response": "01/02/2023 09:55:49",
                    "waktu_recovery": "01/02/2023 11:16:27",
                    "durasi_response_time": 1055,
                    "durasi_recovery_time": 4838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADIT",
                    "alamat_pelapor": "JL - PR CEMERLANG DUTA PRSADA BLOK C NO 8 KEL PARAKAN JATI RT 3 RW 4 KEC BOJONG GEDE KAB BOGOR",
                    "no_telp_pelapor": "6285888070248",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN BALIK NAMA IDPEL 538751190178 a.n PT CEMERLANG DUTA PERSADA DIBALIK NAMA MENJADI ADITYA NOVALI DENGAN NIK PELANGGAN 1608051108900002",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5123020100373",
                    "waktu_lapor": "01/02/2023 09:41:54",
                    "waktu_response": "01/02/2023 09:43:52",
                    "waktu_recovery": "01/02/2023 10:05:29",
                    "durasi_response_time": 118,
                    "durasi_recovery_time": 1297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1735769",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JL BY PASS NGURAH RAI NO 63 RT - RW - BR PENGENDERAN KEL KEDONGANAN KEC KUTA KAB BADUNG (CAFE KOFFIELOTS) / SEBELAH DUNKIN DONUT ",
                    "no_telp_pelapor": "082211000737",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD R2 5500-R3 7700VA NO REGISTER : 5512013065728 BP LUNAS PADA TGL (20/01/2023), NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K1423020100131",
                    "waktu_lapor": "01/02/2023 09:41:58",
                    "waktu_response": "01/02/2023 12:56:23",
                    "waktu_recovery": "01/02/2023 13:10:52",
                    "durasi_response_time": 11665,
                    "durasi_recovery_time": 869,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MIA ",
                    "alamat_pelapor": "JLN.SH WARDOYO LR.PERBATASAN SIMPANG TUGU KB KERTAPATI GG. KEDUKAN NO 796 RT-20 / RW-4 KEL. 7 ULU KEC. SEBERANG ULU 1 KOTA PALEMBANG. ",
                    "no_telp_pelapor": "085273241701",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 28/01/23 TERJADI GANGGUAN PTL (APP RUSAK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5223020100487",
                    "waktu_lapor": "01/02/2023 09:42:13",
                    "waktu_response": "01/02/2023 10:18:40",
                    "waktu_recovery": "01/02/2023 11:51:22",
                    "durasi_response_time": 2187,
                    "durasi_recovery_time": 5562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14023324214",
                    "nama_pelapor": "BP SUKMAWANTO",
                    "alamat_pelapor": "JL C SIMANJUNTAK NO 1B RT-14 / RW-3 KEL PERBAN KEC GONDOKUSUMAN KOTA YOGYAKARTA",
                    "no_telp_pelapor": "089512451102",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 30/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP KETERANGAN GAGAL DAN KESULITAN MEMASUKKAN TOKEN,SETELAH UPDATE VKRN 43, BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS DILOKASI, PTL MENYALA, SISA 5 KWH (G5123013001429) . SESUAI INFO PELANGGAN TERDAPAT NO TOKEN 53061379480045805802 PEMBELIAN TGL 30/01/2023 SEBESAR 1.000.000 YANG BELUM SEMPAT DIMASUKKAN DI KWH METER. MOHON DAPAT DIKONVERSIKAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5223020100489",
                    "waktu_lapor": "01/02/2023 09:43:41",
                    "waktu_response": "01/02/2023 10:18:52",
                    "waktu_recovery": "01/02/2023 11:51:31",
                    "durasi_response_time": 2111,
                    "durasi_recovery_time": 5559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000851858",
                    "nama_pelapor": "IBU IIS",
                    "alamat_pelapor": "Jl. Jeruk Legi Gang Dahlia NO 522 E4  Rt 13 Rw 35 Kel Banguntapan Kec Banguntapan Kab Bantul :: belakang kelurahan bangun tapan",
                    "no_telp_pelapor": "0274383723",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN  FEBRUARI STAND APP TGL LAPOR (01/02/2023) =  49417. DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR DAN PELANGGAN TIDAK DIRUMAH DARI TANGGAL 11 HINGGA TANGGAL 29 JANUARI.). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5123020100385",
                    "waktu_lapor": "01/02/2023 09:46:34",
                    "waktu_response": "01/02/2023 10:17:09",
                    "waktu_recovery": "01/02/2023 10:55:51",
                    "durasi_response_time": 1835,
                    "durasi_recovery_time": 2322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "095135655",
                    "nama_pelapor": "BP IMAM",
                    "alamat_pelapor": "JL. PERTIGAAN  NO.-  RT - / RW  DN GERBONG DS DEMANGAN KEC TANJUNG ANOM KAB NGANJUK  >> (LOKASI TOKO PERTANIAN SUMBER REJEKI)",
                    "no_telp_pelapor": "081119198638",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI MCB APP DIBAWA PETUGAS KARENA GANGGUAN SEJAK 1 BULANAN, AKAN TETAPI BELUM ADA REALISASI PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K5223020100498",
                    "waktu_lapor": "01/02/2023 09:48:05",
                    "waktu_response": "01/02/2023 10:06:53",
                    "waktu_recovery": "01/02/2023 13:42:44",
                    "durasi_response_time": 1128,
                    "durasi_recovery_time": 12951,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRO",
                    "alamat_pelapor": "JL PEMUDA PERUM GRIYA BAHTERA BLOK E NO 29 KEL LEBO KEC WARUNGASEM KAB BATANG",
                    "no_telp_pelapor": "08156904037",
                    "keterangan_pelapor": "PELANGGAN MENGHENDAKI DIBERIKAN SURAT PEMBERITAHUAN TERKAIT SURAT KETERANGAN GANGGUAN TANPA PEMBERITAHUAN UNTUK PROSES KLAIM ASURANSI DANA DI WILAYAH TERSEBUT.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BATANG"
                },
                {
                    "no_laporan": "K3223020100105",
                    "waktu_lapor": "01/02/2023 09:48:32",
                    "waktu_response": "01/02/2023 09:51:12",
                    "waktu_recovery": "01/02/2023 11:12:54",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 4902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSTAM",
                    "alamat_pelapor": "JL. - KP. SUKAMANTRI GG. SAYUNG NO. 0 RT. 2 RW. 3 DS. SUKARAYA KEC. KARANG BAHAGIA KAB. BEKASI (ACUAN LOKAIS : MASUK GANG DI DEKAT PLANET BAN)",
                    "no_telp_pelapor": "6287790002737",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO. METER 86062551923 (R1T/450VA) MENGELUHKAN KESULITAN MEMBELI TOKEN DENGAN KET. MELEBIHI BATAS PEMBELIAN KWH , SEMENTARA SISA KWH SAAT INI 18.63 KWH (PTL NORMAL)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020100504",
                    "waktu_lapor": "01/02/2023 09:50:36",
                    "waktu_response": "01/02/2023 09:52:20",
                    "waktu_recovery": "01/02/2023 10:51:01",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 3521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "343532",
                    "nama_pelapor": "BP NOVI",
                    "alamat_pelapor": "PR KELAPA DUA BLOK- JL KANO 16 NO. 7 RT9 RW9, KEL KELAPA DUA, KEC TANGERANG KOTA TANGERANG, ACUAN : DEPAN MASJID",
                    "no_telp_pelapor": "628170081814",
                    "keterangan_pelapor": "TERKAIT LAPORAN K3223013100297, PETUGAS MENGHUBUNGI DAN MEMINTA BUKTI PEMBAYARAN REK BULAN SEPT 2022. YBS BELUM ADA BUKTI TSB. MOHON KONFIRMASI DAN PENJELASANNYA UNTUK PEMBAYARAN REK SEPT TSB DAN PERIHAL KEBIJAKAN TSB.\\n\\nTGL. 21/12/2022 TUNG. REK. BULAN DESEMBER 2022 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100392",
                    "waktu_lapor": "01/02/2023 09:52:43",
                    "waktu_response": "01/02/2023 12:20:22",
                    "waktu_recovery": "01/02/2023 12:39:34",
                    "durasi_response_time": 8859,
                    "durasi_recovery_time": 1152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL MAYJEND SUNGKONO GG XIV NO 8 KEL GULOMANTUNG KEC KEBOMAS KAB GRESIK :: DEPAN KELURAHAN GULOMANTUNG ",
                    "no_telp_pelapor": "0313979727",
                    "keterangan_pelapor": "PELANGGAN INGIN PASANG KAPASITOR NAMUN TIDAK MENGETAHUI UKURAN CT-NYA DI ID PEL 511209800185 (I2 / 197000 VA ). MOHON KONFIRMASI KE PELANGGAN TERKAIT UKURAN CT TSB KARENA TIDAK TERTERA DI PANEL BOX APP METER YBS\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K3223020100108",
                    "waktu_lapor": "01/02/2023 09:52:45",
                    "waktu_response": "01/02/2023 10:09:57",
                    "waktu_recovery": "01/02/2023 10:24:01",
                    "durasi_response_time": 1032,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUSIANA",
                    "alamat_pelapor": "BENGKEL PEKAN JAYA JL. HANGTUAH UJUNG NO.92 RT - RW - KEL REJO SARI KEC TENAYAN RAYA KOTA PEKANBARU",
                    "no_telp_pelapor": "085271999808",
                    "keterangan_pelapor": "PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN GANGGUAN G1223013000589 .PELANGGAN MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5223020100510",
                    "waktu_lapor": "01/02/2023 09:53:52",
                    "waktu_response": "01/02/2023 10:15:27",
                    "waktu_recovery": "01/02/2023 10:22:34",
                    "durasi_response_time": 1295,
                    "durasi_recovery_time": 427,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL. MESJID DARUL FALAH NO.1, RT.4/RW.3, PETUKANGAN UTARA, KEC. PESANGGRAHAN, KOTA JAKARTA SELATAN, DAERAH KHUSUS IBUKOTA JAKARTA 12260",
                    "no_telp_pelapor": "082211666477",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 02349453448948145058 DAN 24671691628444782423, SISA 726.26 KWH (B1T / 3500)",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020100514",
                    "waktu_lapor": "01/02/2023 09:55:38",
                    "waktu_response": "01/02/2023 10:12:35",
                    "waktu_recovery": "01/02/2023 10:21:24",
                    "durasi_response_time": 1017,
                    "durasi_recovery_time": 529,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NGURAH ARIANA",
                    "alamat_pelapor": "JLN - DS PEMANGKALAN ENDUT BATU MEKAR NO. - RT 2 RW 0 KEL BATU MEKAR KEC LINGSAR KAB LOMBOK BARAT >> DEKAT DENGAN BANJAR",
                    "no_telp_pelapor": "081910190518",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN. VKRN 43(3941 7879 3370 4175 4418). SISA 512 KWH. PTL MENYALA. INFO PELANGGAN BELUM ADA PETUGAS YANG DATANG. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K1223020100082",
                    "waktu_lapor": "01/02/2023 09:55:44",
                    "waktu_response": "01/02/2023 10:03:45",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "durasi_response_time": 481,
                    "durasi_recovery_time": 402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009798845",
                    "nama_pelapor": "IBU ATI ",
                    "alamat_pelapor": "JL MANISI ATAS NO 2 KP JATI KALER RT-002 / RW-07 KEL PASIR BIRU KEC CIBIRU KOTA BANDUNG ",
                    "no_telp_pelapor": "083801481963",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES PINDAH SR UNTUK ID PEL 535718292415 DIKARENAKAN RENOVASI BANGUNAN. TERKAIT NO LAPOR K5523012600113, K1423012600317. HINGGA SAAT INI BELUM ADA TINDAKLANJUT",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5123020100397",
                    "waktu_lapor": "01/02/2023 09:56:07",
                    "waktu_response": "01/02/2023 09:59:03",
                    "waktu_recovery": "01/02/2023 10:36:30",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FADAN",
                    "alamat_pelapor": "JL - GG MASJID NO.0 RT-22 / RW-6 DN DAWUHAN KEL TEGAL GONDO KEC KARANGPLOSO KAB MALANG ",
                    "no_telp_pelapor": "081331251607",
                    "keterangan_pelapor": "MOHON BANTUAN PENDAFTARAN PD DENGAN NO IDPEL 513110969991 R1MT / 900 KE R1T / 1300 TOKEN 50.000 AN PEMILIK SAAT INI FADAN NO KTP 3507231812940001 KARENA ALAMAT DI AP2T BERBEDA DENGAN ALAMAT YANG DIAJUKAN TERIMA KASIH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5123020100402",
                    "waktu_lapor": "01/02/2023 09:57:23",
                    "waktu_response": "01/02/2023 09:59:46",
                    "waktu_recovery": "01/02/2023 11:06:59",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 4033,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "010033496",
                    "nama_pelapor": "BP WILIAM ",
                    "alamat_pelapor": "JL  LEBAK ARUM GG  2  NO. 103  RT  0 RW 0  KEL  SUKOLILO KEC KOTA SURABAYA   ",
                    "no_telp_pelapor": "082146958040",
                    "keterangan_pelapor": "REKENING 511020329315 _+ 3 BULAN TERASA MELONJAK ( SEDANGKAN PEMAKAIAN NORMAL  )  .  STAND AKHIR REKENING ( 01/2023 ) = ( 86.631 ), APP TGL ( 01/02/2023 ) = ( 88.513), PETUGAS CATER ( RUTIN DATANG ) . APP TDK MUDAH DIJANGKAU NAMUN ADA SCOARING BOARD  . TAGIHAN 01/2023 SDH DILUNASI  02/01/2023 . DITUNGGU PENGECEKAN PETUGAS KELOKASI . TERIMAKASIH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5123020100405",
                    "waktu_lapor": "01/02/2023 09:59:27",
                    "waktu_response": "01/02/2023 10:16:46",
                    "waktu_recovery": "01/02/2023 10:55:45",
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 2339,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL SURABAYA SOLO NO-  DN BARONG  RT-2 / RW-3 KEL KEDUNG REJO KEC TANJUNG ANOM KAB NGANJUK  ( DI TOKO JAGUNG) ",
                    "no_telp_pelapor": "082244386399",
                    "keterangan_pelapor": "JL SURABAYA SOLO NO-  DN BARONG  RT-2 / RW-3 KEL KEDUNG REJO KEC TANJUNG ANOM KAB NGANJUK  ( DI TOKO JAGUNG) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WARUJAYENG"
                },
                {
                    "no_laporan": "K1223020100084",
                    "waktu_lapor": "01/02/2023 09:59:26",
                    "waktu_response": "01/02/2023 10:51:26",
                    "waktu_recovery": "01/02/2023 11:03:38",
                    "durasi_response_time": 3120,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32162022837",
                    "nama_pelapor": "BP ISNU HUDA AZIS",
                    "alamat_pelapor": "JL SUASA GG MESJID NO. 0 RT -/- KEL. MABAR HILIR KC MEDAN DELI KOTA MEDAN  SEBELUM INDOMARET",
                    "no_telp_pelapor": "085261341922",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 40, KWH. NO TOKEN : 55179141433681068331",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020100407",
                    "waktu_lapor": "01/02/2023 09:59:53",
                    "waktu_response": "01/02/2023 10:02:45",
                    "waktu_recovery": "01/02/2023 12:51:48",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 10143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "85149977",
                    "nama_pelapor": "BP YULIANTO  ",
                    "alamat_pelapor": "JL SAWUNGGALING  NO- RT 8 RW 3 KEL. KEC. KEPANJEN KAB. MALANG  / BELAKANG F SUKI MAKANAN JEPANG, DEKAT MASJID BAITURROHMAN KANAN JALAN ",
                    "no_telp_pelapor": "085215441462",
                    "keterangan_pelapor": "TANGGAL 31/01/23 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/23 TAGIHAN BULAN  TELAH DILUNASI VIA BUKALAPAK. PTL MINTA DISAMBUNG KEMBALI PELANGGAN PERNAH LAPOR DENGAN NO:  K5123013100533 STATUS SELESAI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020100412",
                    "waktu_lapor": "01/02/2023 10:01:06",
                    "waktu_response": "01/02/2023 10:04:15",
                    "waktu_recovery": "01/02/2023 12:13:33",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 7758,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI PUSPITA SARI ",
                    "alamat_pelapor": "JL.PONDOK KOPI UJUNG NO.0 KEL.PONDOK KOPI RT.7 RW.4 KEC.DUREN SAWIT JAKARTA TIMUR / APP DI LOKASI TPS PONDOK KOPI UJUNG",
                    "no_telp_pelapor": "082124293303",
                    "keterangan_pelapor": "TANGGAL 25/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 26/01/2023 TAGIHAN BULAN JANUARI BESERTA BK TELAH DILUNASI, PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1423020100147",
                    "waktu_lapor": "01/02/2023 10:02:36",
                    "waktu_response": "01/02/2023 10:12:34",
                    "waktu_recovery": "01/02/2023 22:38:28",
                    "durasi_response_time": 598,
                    "durasi_recovery_time": 44754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUTABARAT",
                    "alamat_pelapor": "JLN. SERSAN DARPIN NO. 26 RT 42 RW - KEL. EKA JAYA KEC. PAAL MERAH KOTA JAMBI PROVINSI JAMBI (DI DEKAT TOWER TELKOMSEL)",
                    "no_telp_pelapor": "081298363333",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN SEJAK TGL 20/12/22 TERJADI GANGGUAN PTL (TERBAKAR DAN BLANK ) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BAPAK RUDI) DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K3223020100117",
                    "waktu_lapor": "01/02/2023 10:05:45",
                    "waktu_response": "01/02/2023 10:20:58",
                    "waktu_recovery": "01/02/2023 10:34:15",
                    "durasi_response_time": 913,
                    "durasi_recovery_time": 797,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001136032",
                    "nama_pelapor": "BP RUSTANDI",
                    "alamat_pelapor": "JL.-- KK PCI BLOK D77 RT-02 RW-05 KEL CIBEBER KEC CIBEBER KOTA CILEGON",
                    "no_telp_pelapor": "6287871299349",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 539410277276 DAN NIK 3672011306670001 AN.RUSTANDI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5223020100534",
                    "waktu_lapor": "01/02/2023 10:07:03",
                    "waktu_response": "01/02/2023 10:38:03",
                    "waktu_recovery": "01/02/2023 11:37:02",
                    "durasi_response_time": 1860,
                    "durasi_recovery_time": 3539,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "8907073",
                    "nama_pelapor": "IBU VONDY",
                    "alamat_pelapor": "JL NGAGEL MADYA 1 NO 2 RT-/- KEL BARATA JAYA KEC GUBENG KOTA SURABAYA",
                    "no_telp_pelapor": "0816534048",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.LEBIH TAGIH  BULAN JANUARI 2023  STAND APP TGL LAPOR 01/02/2023  ) = 80899 DATA PENDUKUNG (RUMAH KOSONG PETUGAS CATER SERING DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100423",
                    "waktu_lapor": "01/02/2023 10:07:32",
                    "waktu_response": "01/02/2023 10:36:02",
                    "waktu_recovery": "01/02/2023 13:31:46",
                    "durasi_response_time": 1710,
                    "durasi_recovery_time": 10544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HIMNI",
                    "alamat_pelapor": "JL JANTI BARAT NO   60   RT / RW  -  KEL BANDUNG REJOSARI KEC  SUKUN  KOTA MALANG  / DEPAN GAPURA SMK PGRI 2 MALANG  ",
                    "no_telp_pelapor": "03199203000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL /MENYALA SISA PULSA  16.49   KWH\\nTIDAK  MENGETAHUI  ADA PEMBAHARUAN KWH METER ATAU TIDAK  \\nNO TOKEN  : 5887 8707 8045 8500 5723\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5123020100429",
                    "waktu_lapor": "01/02/2023 10:09:19",
                    "waktu_response": "01/02/2023 10:18:01",
                    "waktu_recovery": "01/02/2023 11:16:29",
                    "durasi_response_time": 522,
                    "durasi_recovery_time": 3508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32276",
                    "nama_pelapor": "BP BUDIANTO",
                    "alamat_pelapor": "JL.GATOT SUBROTO NO 68 DS KARANG BONG RT 7 RW 1 KEC BUDURAN KAB SIDOARJO / SETEMPAT PABRIK FARMASI - DEKAT MAKAM ",
                    "no_telp_pelapor": "0318912222",
                    "keterangan_pelapor": "MOHON KONFIRMASI KEPADA PELANGGAN IDPEL 511800239993 INGIN PERALIHAN MENJADI PELANGGAN PREMIUM. MOHON PELANGGAN DIKONFIRMAIS SECEPATNYA, LISTRIK UNTUK PABRIK DAYA I3/2.770.000VA ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1423020100152",
                    "waktu_lapor": "01/02/2023 10:09:31",
                    "waktu_response": "01/02/2023 10:11:14",
                    "waktu_recovery": "01/02/2023 10:15:44",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "PR CLUSTER BUKIT PANONGAN HIJAU BLOK E NO 10 JL RANCA SERDANG DS RANCA HIU KEL PANONGAN KEC PANONGAN KAB TANGGERANG",
                    "no_telp_pelapor": "6281574720499",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN-43. DENGAN NO METER 86061949219 SISA KWH 33/ NO TOKEN: 50529992873285579136",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100431",
                    "waktu_lapor": "01/02/2023 10:10:03",
                    "waktu_response": "01/02/2023 10:21:27",
                    "waktu_recovery": "01/02/2023 10:36:44",
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100386208",
                    "nama_pelapor": "BP MARDIANTO",
                    "alamat_pelapor": "JL PERUM BUMI CIBARUSAH PERMAI BLOK F3 NO 2 RT - RW - KEL CIBARUSAH KEC BEKASI KAB BEKASI // PR DEPAN MASJID ",
                    "no_telp_pelapor": "081282840484",
                    "keterangan_pelapor": "PELANGGAN MELAPOR PERIHAL PETUGAS DATANG KELOKASI TERKAIT ADANYA P2TL, NAMUN PELANGGAN TIDAK MERASA MELAKUKAN P2TL PELANGGAN MEMINTA ADA PEMBUKTIAN DARI PETUGAS ADANYA P2TL KARENA PELANGGAN TIDAK TERIMA DI KENAKAN P2TL KONDISI PERSIL KOSONG, MOHON BANTU KONFIRMASI KE PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020100541",
                    "waktu_lapor": "01/02/2023 10:10:27",
                    "waktu_response": "01/02/2023 10:31:23",
                    "waktu_recovery": "01/02/2023 14:20:30",
                    "durasi_response_time": 1256,
                    "durasi_recovery_time": 13747,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUR FAIZ ",
                    "alamat_pelapor": "JL KARANG BLOK C NO 3 RT 5 RW 4 KEL JEKULO, KEC. JEKULO, KAB. KUDUS // LOKASI PASAR ",
                    "no_telp_pelapor": "02914246078",
                    "keterangan_pelapor": "PELANGGAN MELAKUKAN REGISTRASI PB DENGAN NOMOR AGENDA : 520019912301279094. PELANGGAN SUDAH MELAKUKAN PEMBAYARAN VIA VA BANK MANDIRI TANGGAL 27/01/2023 PUKUL 00:34.29 DENGAN KODE BOOKING : 8875596000042887  NAMUN PADA DATA TERDAPAT PEMBATALAN PERMOHONAN NAMUN PADA APLIKASI PLN MOBILE TGL 31/01/2023 STATUS BERUBAH PENUGASAN PEMASANGAN INSTALANSI . DAN HARI INI TGL 01/02/2023 PUKUL 10 : 03 STATUS BERUBAH INSTALANSI TERPASANG . PELANGGAN MENGEHDAKI INFORMASI DAN KONFIRMASI TERKAIT PERMOHONANNYA . ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5123020100434",
                    "waktu_lapor": "01/02/2023 10:11:02",
                    "waktu_response": "01/02/2023 10:12:51",
                    "waktu_recovery": "01/02/2023 10:16:24",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ZUBAIDAH ",
                    "alamat_pelapor": "JL DUKUH BULAK BANTENG NO 180 RT - RW - KEL BULAK BANTEMG KEC KENJERAN KOD SURABAYA/ ADA TULISAN UD SUMBER HIDAYAH, SEBELAH BAHAN BANGUNAN, GG SEBELAH SUROPATI 7",
                    "no_telp_pelapor": "087833593191",
                    "keterangan_pelapor": "MOHON GESER APP TERKAIT RENOVASI. NIK PEMILIK 3578175008820007",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K1223020100095",
                    "waktu_lapor": "01/02/2023 10:12:10",
                    "waktu_response": "01/02/2023 10:14:32",
                    "waktu_recovery": "01/02/2023 10:28:06",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIA",
                    "alamat_pelapor": "JL BANTU BELAH 2 PERUM ALYA RESIDENCE NO 9  RT 0 RW 0 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN ",
                    "no_telp_pelapor": "081370937374",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA POSISI APP TERLALU DIDALAM PERSIL MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. MOHON UNTUK MENGHUBUNGI KE NO TELP (081315036330) PELANGGAN PERNAH LAPOR DENGAN NO : K5423012202926, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100543",
                    "waktu_lapor": "01/02/2023 10:13:09",
                    "waktu_response": "01/02/2023 10:17:33",
                    "waktu_recovery": "01/02/2023 11:05:48",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 2895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "326938",
                    "nama_pelapor": "BP TEGUH ",
                    "alamat_pelapor": "JL PANGKALAN ASEM RAYA NO 5- RT-5 / RW-2 KEL CEMPAKA PUTIH BARAT KEC CEMPAKA PUTIH BARAT JAKPUS // SEBELAH GD RAJAWALI ELEKTRONIK ",
                    "no_telp_pelapor": "6285888113119",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER SR PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 541102415472",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5223020100549",
                    "waktu_lapor": "01/02/2023 10:14:36",
                    "waktu_response": "01/02/2023 10:15:38",
                    "waktu_recovery": "01/02/2023 10:46:07",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 1829,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAN ARDIANSYAH",
                    "alamat_pelapor": "JLN RAYA BUARAN TIMUR KP BUARAN TIMUR  NO. 12  RT-12 / RW-4 KEL JELUPANG KEC SERPONG UTARA KOTA TANGERANG SELATAN >> DEKAT DENGAN MASJID",
                    "no_telp_pelapor": "6287820502695",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN. VKRN 43(2341 3012 8242 6794 5572). SISA 200 KWH. PTL MENYALA. INFO PELANGGAN BELUM ADA PETUGAS YANG DATANG. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020100550",
                    "waktu_lapor": "01/02/2023 10:15:22",
                    "waktu_response": "01/02/2023 10:18:40",
                    "waktu_recovery": "01/02/2023 10:45:21",
                    "durasi_response_time": 198,
                    "durasi_recovery_time": 1601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "09040416",
                    "nama_pelapor": "IBU KRISTINA",
                    "alamat_pelapor": "PERUMAHAN KENDANGSARI JL KENDANGSARI BLOK H NO.44 GG 4 TENGGILIS JAYA KEL.KENDANGSARI KEC. TENGGILIS MEJOYO KOTA SURABAYA >> DEKAT DENGAN MI KOBER ",
                    "no_telp_pelapor": "087888882604",
                    "keterangan_pelapor": "TANGGAL 01/02/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BTN MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020100446",
                    "waktu_lapor": "01/02/2023 10:15:31",
                    "waktu_response": "01/02/2023 10:26:45",
                    "waktu_recovery": "01/02/2023 12:02:48",
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 5763,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BU DEWI ",
                    "alamat_pelapor": "PR TAMAN ASRI BLOK G1 NO 12 RT02 RW012 KEL GAGA KEC LARANGAN KOTA TANGERANG :: DEKAT MASJID AL HIDAYAH  ",
                    "no_telp_pelapor": "082114219288",
                    "keterangan_pelapor": "PELANGGAN DI ID METER 32023868410 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DI LOKET PPOB DAN MBANKING DENGAN KETERANGAN MELEBIHI BATAS PEMBELIAN TOKEN , PADAHAL CEK DI SISTEM PRABAYAR (P2APST) YBS SEHARUSNYA SUDAH BISA MELAKUKAN PEMBELIAN TOKEN KARENA SAAT INI SUDAH TGL 01/02/2023 . SISA PULSA 70 KWH. MOHON DIBANTU \\n\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5123020100448",
                    "waktu_lapor": "01/02/2023 10:16:29",
                    "waktu_response": "01/02/2023 10:41:38",
                    "waktu_recovery": "01/02/2023 12:37:47",
                    "durasi_response_time": 1509,
                    "durasi_recovery_time": 6969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUSPITA",
                    "alamat_pelapor": "JL RY BAYPASS JUANDA NO.12 RT-18 RW-7 KEL PABEAN KEC. SEDATI KAB. SIDOARJO / DERETAN 100M SETELAH SMK PENERBANGAN DARMA WIRAWAN ",
                    "no_telp_pelapor": "082258585558",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN RENOVASI, NO KTP 3301025011930004 ATAS NAMA IBU NURYANTI PUSPITA SARI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K1223020100098",
                    "waktu_lapor": "01/02/2023 10:17:05",
                    "waktu_response": "01/02/2023 10:49:28",
                    "waktu_recovery": "01/02/2023 17:48:45",
                    "durasi_response_time": 1943,
                    "durasi_recovery_time": 25157,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERWIN",
                    "alamat_pelapor": "JL LET UMAR BAKI NO. 500 RT- / RW- KEL SUKARAME KEC BINJAI BARAT KOTA BINJAI",
                    "no_telp_pelapor": "081280081705",
                    "keterangan_pelapor": "SEKITAR 20 HARI YANG LALU PELANGGAN DATANG KE UNIT MENGAJUKAN TD KE DAYA R1/2200 VA, SUDAH MEMBERIKAN SYARAT TD NAMUN SAMPAI SAAT INI PERMOHONAN BELUM DILAKUKAN REALISASI INFO PETUGAS KARENA MATERIAL KOSONG, MOHON HAL TSB PELANGGAN DAPAT DI KONFIRMASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K1423020100159",
                    "waktu_lapor": "01/02/2023 10:19:07",
                    "waktu_response": "01/02/2023 10:37:05",
                    "waktu_recovery": "01/02/2023 11:15:16",
                    "durasi_response_time": 1078,
                    "durasi_recovery_time": 2291,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "JLN. KARYA I PR. VILLA KARYA PERDANA BLOK A NO. 3 RT. 25 KEL. LEBONG GAJAH KEC. SEMATANG BORANG KOTA PALEMBANG.",
                    "no_telp_pelapor": "082272855709",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423020100116, TGL  31/01/23 PROSES MIGRASI (R1/1.300VA - R1T/1.300 VA) MELALUI PLN 123 DENGAN NO AGENDA 141100522301310245 DAN NO KODE PEMBAYARAN 1411017058191. TGL 31/01/23 BP DAN STROOM AWAL TELAH DILUNASI . MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PELANGGAN EX BONGKAR RAMPUNG TERKAIT K1423013100393.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K2323020100100",
                    "waktu_lapor": "01/02/2023 10:19:32",
                    "waktu_response": "01/02/2023 10:27:10",
                    "waktu_recovery": "01/02/2023 10:36:05",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 535,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32151664128",
                    "nama_pelapor": "BP BOBI",
                    "alamat_pelapor": " JL RAYA RENGAS KEL- KEC - KOTA TANGGERANG SLT AC LOKASI DKT KTR POS RENGAS RAYA ",
                    "no_telp_pelapor": "6281953005615",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 32151664128 PTL MENYALA SISA 14.93 KWH NO TOKEN: 1908 6198 0542 4742 9204 DAN 4374 6942 5370 0608 8283 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020100563",
                    "waktu_lapor": "01/02/2023 10:20:19",
                    "waktu_response": "01/02/2023 11:46:20",
                    "waktu_recovery": "01/02/2023 12:03:09",
                    "durasi_response_time": 5161,
                    "durasi_recovery_time": 1009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01107958546",
                    "nama_pelapor": "BP ARIS",
                    "alamat_pelapor": "JL KEMBUNG 5 NO 5 RT-5 / RW-5 KEL PENJARINGAN KEC PENJARINGAN KOTA JAKARTA UTARA. ACUAN SEBRANG RAJA KURING RESTAURANT ",
                    "no_telp_pelapor": "0216910124",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH 14 . NOMOR TOKEN 1807 5314 5842 6332 6091 DAN NOMOR TOKEN 2589 4173 9225 0500 4315",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020100568",
                    "waktu_lapor": "01/02/2023 10:21:43",
                    "waktu_response": "01/02/2023 10:35:38",
                    "waktu_recovery": "01/02/2023 14:26:26",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 13848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK LIJA",
                    "alamat_pelapor": "JL. RAWA BANTENG NO. - KEL.KP RAWA BANTENG KEC.CIKARANG BARAT KOTA BEKASI RT-1 / RW-1  >> DEPAN BIDAN EMA ,, LOKASI DI TUKANG PISANG ",
                    "no_telp_pelapor": "6285710100532",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERDAPAT INFO BLOCKING TOKEN. TETAPI TIDAK ADA PENJELASAN PENYEBABNYA DI P2APST. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K2323020100101",
                    "waktu_lapor": "01/02/2023 10:22:05",
                    "waktu_response": "01/02/2023 11:12:57",
                    "waktu_recovery": "01/02/2023 11:25:36",
                    "durasi_response_time": 3052,
                    "durasi_recovery_time": 759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SAHARUDIN",
                    "alamat_pelapor": "DN SUKADANA   ",
                    "no_telp_pelapor": "081918426365",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM  19.85 KWH. NM : 32170685732 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5123020100460",
                    "waktu_lapor": "01/02/2023 10:22:12",
                    "waktu_response": "01/02/2023 10:25:04",
                    "waktu_recovery": "01/02/2023 11:07:02",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 2518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KADEK YOHAN / IBU KENZI  ",
                    "alamat_pelapor": "DN BR UMATEGAL BUDUK No. 0  RT 0 RW 0, BUDUK, MENGWI, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "081246743789",
                    "keterangan_pelapor": "\\\" PELANGGAN PENDAFTARAN PD TARIF  R2T / DAYA 5500 VA KE TARIF R3T / DAYA 7700 VA NOMER AGENDA 551100122301253636 NO REGISTER : 5511015070771 BP LUNAS PADA TGL (25/1/2023), NAMUN HINGGA SAAT INI BELUM REALISASI\\",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5123020100463",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_response": "01/02/2023 14:11:35",
                    "waktu_recovery": "02/02/2023 10:26:39",
                    "durasi_response_time": 13730,
                    "durasi_recovery_time": 72904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTRISNO ",
                    "alamat_pelapor": "JL RAYA MANUKAN KULON NO 124 KOTA SURABAYA, ",
                    "no_telp_pelapor": "0315465370",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PEMINDAHAN KABEL SLING KARENA DIKAITKAN PADA PIPA KONSTRUKSI REKLAME, KARENA AKAN ADA PEMBONGKARAN REKLAMENYA.IDPEL 511403824461 A/N PT. WARNA WARNI. MOHON PETUGAS SEGERA KONFIRMASI KE BP JOHAN SECEPATNYA. NO LAPOR SEBELUMNYA K5123013100467 SUDAH ADA PETUGAS DATANG DAN MENGINFORMASIKAN JIKA BERDASARKAN IDPEL MASUK DARMO PERMAI, NAMUN SETELAH DIDATANGI PETUGAS, SEHARUSNYA  MASUK ULP TANDES/ PKL 14.41 PELANGGAN MENGHUBUNGI KEMBALI PETUGAS BLM DATANG (CC.51.ATMOJO)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5123020100465",
                    "waktu_lapor": "01/02/2023 10:23:13",
                    "waktu_response": "01/02/2023 10:36:14",
                    "waktu_recovery": "01/02/2023 10:54:43",
                    "durasi_response_time": 781,
                    "durasi_recovery_time": 1109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000166921",
                    "nama_pelapor": "BP ANAS  ",
                    "alamat_pelapor": "PR  PANJANG JIWO  PERMAI  BLOK 4  NO 9 RT  0 0RW 0 JL  PANJANG JIWO PERMAI  KEL  PANJANG JIWO  KEC TENGGILIS  NEJOYO KOD  SURABAYA  / DEKAT  UBAYA  ",
                    "no_telp_pelapor": "0318782821",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN ADANYA  PERUBAHAN KONSTRUKSI BANGUNAN   NO  KTP  =  3578027107690001 ATAS NAMA   AUFRIEDA ARTSIANA DEWI\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K2323020100102",
                    "waktu_lapor": "01/02/2023 10:24:48",
                    "waktu_response": "01/02/2023 11:05:26",
                    "waktu_recovery": "01/02/2023 15:49:27",
                    "durasi_response_time": 2438,
                    "durasi_recovery_time": 17041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "9999999999",
                    "nama_pelapor": "IBU WARNI MAHDI",
                    "alamat_pelapor": "JLN LORONG MANDARAYA GG MANDA  LR PASARAN DIBELAKANG TOKO BUKU ZAKI RT.7/0 NO.0 KEL 18 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG  ",
                    "no_telp_pelapor": "081367288732",
                    "keterangan_pelapor": "TANGGAL01/02/23  TUNGGAKAN REKENING JANUARI 2023  BERIKUT BK TELAH DILUNASI VIA INDOMARET PTL MINTA SEGERA DISAMBUNG (KWH METER BERADA DI LANTAI)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K1223020100104",
                    "waktu_lapor": "01/02/2023 10:25:02",
                    "waktu_response": "01/02/2023 11:46:25",
                    "waktu_recovery": "01/02/2023 13:44:01",
                    "durasi_response_time": 4883,
                    "durasi_recovery_time": 7056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROCHMA",
                    "alamat_pelapor": "TOKO ENDANG RAHMAWATI JL -  DN DOROAGUNG NO - RT - RW - DS KOMPOL  KEC GEGER KAB BANGKALAN ",
                    "no_telp_pelapor": "085101765362",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH  355  KWH .TIDAK ADA PEMBARUAN APP. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5223020100572",
                    "waktu_lapor": "01/02/2023 10:25:39",
                    "waktu_response": "01/02/2023 10:29:35",
                    "waktu_recovery": "01/02/2023 10:46:11",
                    "durasi_response_time": 236,
                    "durasi_recovery_time": 996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007615771",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "GRIYA ASRI 2 BLOK G5 NO 40 RT 09/26 SUMBER JAYA TAMBUN SELATAN",
                    "no_telp_pelapor": "0811562274",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 8940, ST APP TGL 01-02-2023= 5696. REK BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. \\n BANGUNAN DIHUNI, BERPAGAR TIDAK TERKUNCI, KWH METER MUDAH DIJANGKAU PETUGAS DATANG, ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5223020100575",
                    "waktu_lapor": "01/02/2023 10:27:13",
                    "waktu_response": "01/02/2023 11:36:44",
                    "waktu_recovery": "01/02/2023 11:44:02",
                    "durasi_response_time": 4171,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DWI",
                    "alamat_pelapor": "JL SABIN SARI III NO 26 RT 3 RW 1 KEL RANDUGARUT  KEC TUGU, KOTA SEMARANG JAWA TENGAH>> DEKAT DENGAN KAWASAN INDUSTRI WIJAYA KUSUMA",
                    "no_telp_pelapor": "089523277885",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. PELANGGAN PENDAFTARAN PB 30/01/2023 TARIF/DAYA (R1MT/900).NO REGISTER : 5230212054807.BP LUNAS PADA TANGGAL (PB 30/01/2023). INFO PELANGGAN SEBELUMNYA ADA PETUGAS INFOKAN MASIH MENUNGGU KABEL. NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5123020100476",
                    "waktu_lapor": "01/02/2023 10:27:40",
                    "waktu_response": "01/02/2023 10:54:36",
                    "waktu_recovery": "01/02/2023 13:34:26",
                    "durasi_response_time": 1616,
                    "durasi_recovery_time": 9590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000156331",
                    "nama_pelapor": "BP SUPARDI",
                    "alamat_pelapor": "DN RAWAN               NO 25     RT- 11 / RW- 6 DS TANJEK WAGIR JL MBAH ULUNG KEC KREMBUNG KAB SIDOARJO  ",
                    "no_telp_pelapor": "082233154583",
                    "keterangan_pelapor": "TANGGAL 31/01/2023    PTL DIPUTUS SEMENTARA DAN TANGGAL  31/01/2023   TUNGGAKAN REKENING BULAN JANUARI 2023  BERIKUT BK TELAH DILUNASI  VIA  PC POS \\tBANK BTPN  PTL MINTA DISAMBUNG KEMBALI \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5123020100478",
                    "waktu_lapor": "01/02/2023 10:28:38",
                    "waktu_response": "01/02/2023 10:45:01",
                    "waktu_recovery": "01/02/2023 11:33:32",
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 2911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "JL KANTOR GUBERNUR NO 129 KEL BACAL RT 6 RW 2 KEC BUKIT INTAN KOD PANGKAL PINANG, SEBELUM LAMPU MERAH GUBERNUR",
                    "no_telp_pelapor": "0717434890",
                    "keterangan_pelapor": "SISA TOKEN DAYA LAMA BELUM DIKONVERSIKAN KE DAYA BARU UNTUK PELANGGAN NOMOR METER 32199968424 REALISASI PD TGL 18/01/2023. SISA TOKEN DAYA LAMA 247 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5123020100481",
                    "waktu_lapor": "01/02/2023 10:29:05",
                    "waktu_response": "01/02/2023 10:30:19",
                    "waktu_recovery": "01/02/2023 10:51:08",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 1249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PURNAMA",
                    "alamat_pelapor": "PR CLUSTER PERSADA CURUG BLOK C NO 02 RT 02 RW 14 JL. DIKLATPEMDA KEL SUKABAKTI KEC CURUG KAB TANGGERANG / DEKATA POM BENSIN ARIANA ",
                    "no_telp_pelapor": "081381632126",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 18.70 KWH \\nNO TOKEN : 5672 1727 5253 6164 6441/ TERKAIT K5523020100202 Selesai NAMUN BELUM DITINDAKLANJUTI \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K1423020100172",
                    "waktu_lapor": "01/02/2023 10:29:19",
                    "waktu_response": "01/02/2023 10:34:15",
                    "waktu_recovery": "01/02/2023 11:14:37",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 2422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVI ",
                    "alamat_pelapor": "JL PEBAYURAN KP KEDUNG GEDE RT-9 / RW-3 NO 23 KEL KEDUNG WARINGIN KEC KEDUNG WARINGIN KAB BEKASI ",
                    "no_telp_pelapor": "6285694374840",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UP DATE VKRN 43, TOKEN 71946759289791848754, SISA 450 KWH , NO METER 56709269957\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K1223020100106",
                    "waktu_lapor": "01/02/2023 10:30:41",
                    "waktu_response": "01/02/2023 10:50:31",
                    "waktu_recovery": "01/02/2023 11:41:14",
                    "durasi_response_time": 1190,
                    "durasi_recovery_time": 3043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "JL. - KP PENGGARUTAN RT 2 RW 8 NO. 6 KEL. JATI ASIH KEC. TARUNA JAYA KOTA BEKASI DIDEKAT INDOMARET",
                    "no_telp_pelapor": "6285880888141",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN ID. PEL 545101540804 MERASA BELUM MELAKUKAN PELUNASAN REK JANUARI 23. SEMENTARA PADA DATA SISTEM REK BULAN TSB SUDAH DILUNASI TGL 31/01/23. PELANGGAN. JIKA MEMANG SUDAH DILUNASI PETUGAS MOHON DIBERIKAN STRUK PEMBAYARAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5223020100586",
                    "waktu_lapor": "01/02/2023 10:31:15",
                    "waktu_response": "01/02/2023 10:42:41",
                    "waktu_recovery": "01/02/2023 10:56:33",
                    "durasi_response_time": 686,
                    "durasi_recovery_time": 832,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDESTA",
                    "alamat_pelapor": "JL KUALU  SUKA KARYA  NO 7 RT 3 RW 2 DS TARAI BANGUN KEC TAMBANG KAB KAMPAR // LOKASI : TOKO ADIBA STORE ",
                    "no_telp_pelapor": "082386791168",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN PTL MENYALA  SISA TOKEN 11.28  KWH TIDAK ADA PERUBAHAN NO METER DAN BLOCKING TOKEN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5223020100590",
                    "waktu_lapor": "01/02/2023 10:32:42",
                    "waktu_response": "01/02/2023 12:37:49",
                    "waktu_recovery": "01/02/2023 16:24:31",
                    "durasi_response_time": 7507,
                    "durasi_recovery_time": 13602,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAZAL",
                    "alamat_pelapor": "JL JOMBANG DN KENCONG TENGAH  NO 0   RT-5 / RW-2 KEL KENCONG KEC KEPUNG KAB KEDIRI LOKASI DEKAT MUSHOLA",
                    "no_telp_pelapor": "6285853963331",
                    "keterangan_pelapor": "TERKAIT K5222122500735 MOHON BANTUAN LAYANAN PD DAN RUBAH TARIF. PELANGGAN MENGHENDAKI PD DAN RUBAH TARIF R1MT / 900VA- B1T/2200VA DENGAN ID PELANGGAN: 514060989049 DAN KTP :  3506180510640001. SESUAI INFO PELANGGAN, PELANGGAN SUDAH DATANG KE KANTOR UNIT DAN SUDAH MENYERAHKAN PERSYARATAN. DAN SUDAH DILAKUKAN SURVEY. NAMUN BELUM ADA TINDAKLANJUT. MOHON PELANGGAN DIHUBUNGI PERIHAL TSB.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K3223020100139",
                    "waktu_lapor": "01/02/2023 10:34:48",
                    "waktu_response": "01/02/2023 10:38:45",
                    "waktu_recovery": "01/02/2023 11:19:45",
                    "durasi_response_time": 237,
                    "durasi_recovery_time": 2460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMARDI",
                    "alamat_pelapor": "JL SISINGAMANGARAJA NO.0, ANGGOEYA, POASIA, KOTA KENDARI, SULAWESI TENGGARA, DKT MASJID AL MUNAJAT  ",
                    "no_telp_pelapor": "85241509755",
                    "keterangan_pelapor": "PROSES PD  R1/ 1300 - R1/ 2200 DENGAN NO. REGISTER : 3232013037314 TGL.  24 JAN 23   BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 01 FEB 23  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5123020100491",
                    "waktu_lapor": "01/02/2023 10:35:31",
                    "waktu_response": "01/02/2023 14:11:24",
                    "waktu_recovery": "01/02/2023 16:17:18",
                    "durasi_response_time": 12953,
                    "durasi_recovery_time": 7554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1663401",
                    "nama_pelapor": "BP MOH SUBAGIO",
                    "alamat_pelapor": "JL.  ASEM JAJAR 3  NO. 49  RT 03 RW 3 KEL  TEMBOK DUKUH KEC BUBUTAN KOTA SURABAYA  ",
                    "no_telp_pelapor": "0315341512",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP/GESER APP 511030117611 , DIKARENAKAN \\\" RENOVASI BANGUNAN \\\" (  NO KTP AN  MUH SUBAGIO SEBAGAI PEMOHON YANG DIBERI KUASA  :   3578132107740002 )   . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5123020100495",
                    "waktu_lapor": "01/02/2023 10:36:18",
                    "waktu_response": "01/02/2023 11:19:38",
                    "waktu_recovery": "01/02/2023 19:47:04",
                    "durasi_response_time": 2600,
                    "durasi_recovery_time": 30446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002045227",
                    "nama_pelapor": "BP SUGENG",
                    "alamat_pelapor": "JL GAJAH MADA 2 NO 1  RT- 5/ RW-12 KEL SAWONGGALING KEC WONOKROMO SURABAYA , SEBELAH KODAM DEPAN BALAI PRAJURIT KODAM ",
                    "no_telp_pelapor": "081220071183",
                    "keterangan_pelapor": "TANGGAL TIDAK MENGETAUI BULAN JANUARI  PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA BSM, PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5223020100600",
                    "waktu_lapor": "01/02/2023 10:36:26",
                    "waktu_response": "01/02/2023 10:46:44",
                    "waktu_recovery": "01/02/2023 10:59:52",
                    "durasi_response_time": 618,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROLIAN UMBU DETA ",
                    "alamat_pelapor": "JL.TOMPO SELAK NO.- RT31/ RW7  KEL OEBUFU KEC.OEBOBO  KOTA KUPANG PROV NTT  >> DEKAT ATM, TERMINAL OEBUBU ",
                    "no_telp_pelapor": "081337315656",
                    "keterangan_pelapor": "MOHON BANTUAN UNTUK DITINDAKLANJUTI PELANGGAN MENGEHENDAKI REGISTRASI PD DARI R1 /1300 V - R1/4500VA ID PEL :431001084017 AKAN TETAPI TERDAPAT KETERANGAN \\\" Id Pel ini masih dalam proses permohonan!\\",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5223020100601",
                    "waktu_lapor": "01/02/2023 10:36:36",
                    "waktu_response": "01/02/2023 11:41:02",
                    "waktu_recovery": "01/02/2023 16:15:46",
                    "durasi_response_time": 3866,
                    "durasi_recovery_time": 16484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAN ARITONANG ",
                    "alamat_pelapor": "JL KEBUN INDAH PERUM GREEN ALFARD BLOK B NO 1/2 RT-44 / RW-9 KEL SUKARAMI KEC SELEBAR KOTA BENGKULU",
                    "no_telp_pelapor": "082179680752",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN : 146005576559",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K1423020100180",
                    "waktu_lapor": "01/02/2023 10:38:58",
                    "waktu_response": "01/02/2023 11:25:29",
                    "waktu_recovery": "01/02/2023 11:37:07",
                    "durasi_response_time": 2791,
                    "durasi_recovery_time": 698,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "36846",
                    "nama_pelapor": "BP HARI ",
                    "alamat_pelapor": "JLN GEBANG KIDUL NO.28 A  RT-1 RW-2 KEL GEBANG PUTIH KEC SUKOLILO  SURABAYA ,DI DEPAN KLINIK",
                    "no_telp_pelapor": "08123294162",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DISAMBUNG LANGSUNG PETUGAS KARENA GANGGUAN SEJAK TANGGAL 11/11/2022 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5223020100606",
                    "waktu_lapor": "01/02/2023 10:38:59",
                    "waktu_response": "01/02/2023 11:03:48",
                    "waktu_recovery": "01/02/2023 12:54:44",
                    "durasi_response_time": 1489,
                    "durasi_recovery_time": 6656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "A1    0078",
                    "nama_pelapor": "BP SARMIN",
                    "alamat_pelapor": "JL SEMARANG DEMAK KM 15  NO 0 RT 3 RW 3 DS  BATU KEC KARANG TENGAH KAB DEMAK JATENG // DEKAT PABRIK BAYGON ",
                    "no_telp_pelapor": "0895393360623",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN DENGAN KETERANGAN MELEBIHI DAYA PTL NYALA SISA TOKEN 13 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5123020100506",
                    "waktu_lapor": "01/02/2023 10:41:03",
                    "waktu_response": "01/02/2023 12:45:50",
                    "waktu_recovery": "01/02/2023 13:00:11",
                    "durasi_response_time": 7487,
                    "durasi_recovery_time": 861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARIO",
                    "alamat_pelapor": "JL SOEKARNO HATTA KM 4 NO- RT- RW- KEL BATU AMPER KEC BALIK PAPAN UTARA KOTA BALIK PAPAN ( DEPAN PEGADAIN) ",
                    "no_telp_pelapor": "0315944397",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN NO TOKEN 0095 0673 8209 7158 0653, KONDISI PTL MENYALA SISA KWH 479.11\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5223020100608",
                    "waktu_lapor": "01/02/2023 10:41:35",
                    "waktu_response": "01/02/2023 10:42:51",
                    "waktu_recovery": "01/02/2023 10:56:42",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADRIAN",
                    "alamat_pelapor": "JL GARUDA NO - RT1 RW4 KEL KUBANG JAYA KEC SIAK HULU, KAB. KAMPAR, RIAU// ACUAN BENGKEL ",
                    "no_telp_pelapor": "082286602987",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, PELANGGAN MENGAJUKAN PERMOHONAN PD (B1T/5500-B2/82500). PELANGGAN SUDAH DI KONFIRMASI DARI UNIT BAHWA DAYA TERSEBUT TIDAK TERSEDIA DI UNIT, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER 1814055050601. PELANGGAN MENGHENDAKI PENGEMBALIAN UANG PERMOHONAN. MOHON PELANGGAN DI KONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5123020100509",
                    "waktu_lapor": "01/02/2023 10:41:27",
                    "waktu_response": "01/02/2023 11:51:34",
                    "waktu_recovery": "01/02/2023 13:28:39",
                    "durasi_response_time": 4207,
                    "durasi_recovery_time": 5825,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1246262",
                    "nama_pelapor": "IBU FENI / BU ELI ",
                    "alamat_pelapor": "JL. LETJEN S PARMAN NO.8 RT 0 RW 0. KEL PURWANTORO. KEC BLIMBING. KOTA MALANG. TOKO BESI ANYAR",
                    "no_telp_pelapor": "0341491480",
                    "keterangan_pelapor": "PELANGGAN DATANG KE UNIT PENGAJUAN GESER APP TGL 26/01/2023 MENERIMA NO REGISTER 5131333002631 PEMBAYARAN TGL 26/01/2023 NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MALANG KOTA"
                },
                {
                    "no_laporan": "K5123020100517",
                    "waktu_lapor": "01/02/2023 10:43:10",
                    "waktu_response": "01/02/2023 11:20:03",
                    "waktu_recovery": "01/02/2023 12:36:54",
                    "durasi_response_time": 2213,
                    "durasi_recovery_time": 4611,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI  ",
                    "alamat_pelapor": "PR  VILA  BUKIT MAS ZONA  MONAKO 1  JL   ABDUL  WAHAB SIAMIN   NO  0 KEL DUKUH PAKIS   RT 1 RW  7  KEC    DUKUH PAKIS   KOTA  SURABAYA  /   LOKASI  ANTARA  NO 18-19    ",
                    "no_telp_pelapor": "03199014579",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DISAMBUNG LANGSUNG   PETUGAS KARENA GANGGUAN, SEJAK 2 MINGGU  TIDAK   MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI DI GUNAKAN JIKA  SORE HARI    ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5123020100518",
                    "waktu_lapor": "01/02/2023 10:43:20",
                    "waktu_response": "01/02/2023 12:45:30",
                    "waktu_recovery": "01/02/2023 21:08:33",
                    "durasi_response_time": 7330,
                    "durasi_recovery_time": 30183,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000419143",
                    "nama_pelapor": "BP EDI SUSILA ",
                    "alamat_pelapor": "PR SEKAR INDAH BLOK N    NO  7   JL - KEL SEKARGADUNG KEC PURWOREJO KOD PASURUAN ",
                    "no_telp_pelapor": "081358545552",
                    "keterangan_pelapor": "PERMOHONAN BALIK NAMA \\nIDPEL 513500355206\\nREKENING ATAS NAMA  PONCO SUPRASTYO                                ALAMAT  PR SEKAR INDAH BLOK N    NO  7   JL - KEL SEKARGADUNG KEC PURWOREJO KOD PASURUAN \\n\\nBALIK  NAMA \\nATAS NAMA  EDI SUSILA \\nNO IDENTITAS 3310201712760001",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K1223020100112",
                    "waktu_lapor": "01/02/2023 10:44:03",
                    "waktu_response": "01/02/2023 11:12:47",
                    "waktu_recovery": "01/02/2023 11:25:28",
                    "durasi_response_time": 1724,
                    "durasi_recovery_time": 761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHTAR ",
                    "alamat_pelapor": "JL PANDAN DURI DN JURANG NADAH NO - RT 2 RW. UPDATE : RW 0 KEL PANDAN DURI KEC TERARA KAB LOMBOK TIMUR. ACUAN : -",
                    "no_telp_pelapor": "087844866119",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH 2006  KWH .TIDAK ADA PEMBARUAN APP.  TELEPON TERPUTUS. UPDATE CC.32.WAHYUNI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100615",
                    "waktu_lapor": "01/02/2023 10:44:01",
                    "waktu_response": "01/02/2023 10:46:38",
                    "waktu_recovery": "01/02/2023 14:53:40",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 14822,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0859348",
                    "nama_pelapor": "IBU YUYUN ",
                    "alamat_pelapor": "JL WAHID HASYIM DN KERINGAN - 0 RT-4 / RW-8 KEL PALBAPANG KEC BANTUL KOT DIY// KANTOR NOTARIS WIDIANTARA DEPAN KNTOR KPU BANTUL ",
                    "no_telp_pelapor": "02742810304",
                    "keterangan_pelapor": "TANGGAL 30/01/2023. TUNGGAKAN REKENING DESEMBER  BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BNI  MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5123020100522",
                    "waktu_lapor": "01/02/2023 10:44:31",
                    "waktu_response": "01/02/2023 11:05:58",
                    "waktu_recovery": "01/02/2023 11:09:15",
                    "durasi_response_time": 1287,
                    "durasi_recovery_time": 197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LILIK ",
                    "alamat_pelapor": "JL BUKIT ALAYA  / PERUM ALAYA BLOK LD NO 55 RT-70 RW 0  KEL SUNGAI PINANG KEC SAMARINDA UTARA KOTA SAMARINDA  ( DEKAT INDOMARET ) ",
                    "no_telp_pelapor": "08115501088",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT, PELANGGAN ( MEMINTA KEPASTIAN ) TERKAIT PENGADUAN  G5123020100185 DIMANA PETUGAS TLH MENANGANI DAN DIINFOKAN  ADA SPAREPART / KOMPONEN YG HARUS DIGANTI DI APP KEDEPANNYA  ( JL BUKIT ALAYA  / PERUM ALAYA BLOK LD NO 55 RT-70 RW 0  KEL SUNGAI PINANG KEC SAMARINDA UTARA KOTA SAMARINDA   ) NAMUN HARI INI BLM DIGANTI  . \\\"MOHON DIKONFIRMASI KE PELANGGAN TERKAIT JADWAL PERGANTIAN AGAR GANGGUAN TSB TDK TERJADI KEMBALI KEDEPANNYA  ( SISA PULSA = 500 SEKIAN KWH )  . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5123020100525",
                    "waktu_lapor": "01/02/2023 10:44:58",
                    "waktu_response": "01/02/2023 10:46:51",
                    "waktu_recovery": "01/02/2023 13:47:43",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 10852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JAZ",
                    "alamat_pelapor": "PR  JANUR KUNING JL JANUR KUNING BLOK 9  NO 1  RT-2 RW- 1 KEL KELAPA GADING BARAT KEC - ,JAKUT / ",
                    "no_telp_pelapor": "082277173113",
                    "keterangan_pelapor": "TANGGAL31/01/2023  PTL DIPUTUS SEMENTARA/DISEGEL DAN TANGGAL   31/01/2023  TAGIHAN BULAN JANUARI 2023  BESERTA BK TELAH DILUNASI VIA BTN PTL MINTA DISAMBUNG KEMBALI (PELANGGAN MERASA BELUM MELAKUKAN PEMBAYARAN), PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN REKENING JANUARI 2023 DAN PELANGGAN MENANYAKAN CARA  PEMBAYARANNYA  \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K1223020100115",
                    "waktu_lapor": "01/02/2023 10:47:20",
                    "waktu_response": "01/02/2023 10:48:25",
                    "waktu_recovery": "01/02/2023 12:28:28",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 6003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IQBAL",
                    "alamat_pelapor": "JL DR.KAMARULLAH NO 80 RT- RW- KL PAKAN KURAI KC GUGUAK PANJANG KOTA BUKITTINGGI,ACUAN LOKASI : DEKAT WARNET E-SPORT",
                    "no_telp_pelapor": "082181900101",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIAN PROSES PERUBAHAN DATA PD (ALAMAT : KL CAMPAGO IPUH KC MANDIANGIN K. SELAYAN) MELALUI PLN MOBILE DENGAN NO AGENDA 132219922301245702 DAN NO REGISTER 1322115020947 . TGL 24/01/2023 BP DAN STROOM AWAL TELAH DILUNASI . DATA YANG SEHARUSNYA ADALAH KL PAKAN KURAI KC GUGUAK PANJANG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K5123020100535",
                    "waktu_lapor": "01/02/2023 10:48:22",
                    "waktu_response": "01/02/2023 10:50:09",
                    "waktu_recovery": "01/02/2023 10:56:44",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL KEMLATEN GG 6 No.23 RT 0 RW 0 KEL KEBRAON KEC KARANG PILANG SURABAYA ",
                    "no_telp_pelapor": "085777778398",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT KONVERSI TOKEN KARENA PEREMAJAAN APP TGL 20/01/2023 DENGAN SISA PULSA 20.56 KWH KE NO METER BARU 86231806604",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K1223020100117",
                    "waktu_lapor": "01/02/2023 10:48:42",
                    "waktu_response": "01/02/2023 10:50:33",
                    "waktu_recovery": "01/02/2023 12:28:23",
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 5870,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IQBAL",
                    "alamat_pelapor": "JL DR.KAMARULLAH NO 80 RT- RW- KL PAKAN KURAI KC GUGUAK PANJANG KOTA BUKITTINGGI,ACUAN LOKASI : DEKAT WARNET E-SPORT",
                    "no_telp_pelapor": "082181900101",
                    "keterangan_pelapor": "TGL 24/01/2023 PROSES PD (B1T/2.200 VA - B2T / 11000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 132219922301245702 DAN NO REG 1322115020947 . BP DAN STROOM AWAL TELAH DILUNASI  . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K5223020100625",
                    "waktu_lapor": "01/02/2023 10:50:20",
                    "waktu_response": "01/02/2023 11:00:46",
                    "waktu_recovery": "01/02/2023 11:27:58",
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 1632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50452299",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL GG KEDUNG MANGU SELATAN 4 NO 69 A RT 11  RW 03 KEL SIDOTOPO WETAN KEC KENJERAN KOTA SURABAYA, JATIM. ACUAN MASUK GANG AGAK KEDALAM",
                    "no_telp_pelapor": "0315947898",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGIHAN BULAN FEBRUARI 2023 LEBIH RENDAH DIBANDINGKAN BULAN BULAN SEBELUMNYA. PENGGUNAAN NORMAL NAMUN PETUGAS CATER SETIAP BULAN DATANG ATAU TIDAK PELANGGAN TIDAK MENGETAHUI. STAND ANGKA SAAT MELAPOR 01/02/2023 = 41567 . MOHON PELANGGAN DIKONFIRMASI KARENA PELANGGAN KHAWATIR KEDEPANNYA ADA KELONJAKAN TAGIHAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K3223020100148",
                    "waktu_lapor": "01/02/2023 10:52:07",
                    "waktu_response": "01/02/2023 11:10:03",
                    "waktu_recovery": "01/02/2023 11:12:15",
                    "durasi_response_time": 1076,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "JL PADJADJARAN DALAM NO 0 RT 5 RW 2 KEL HUSEN SASTRA NEGARA KEC CICENDOL KOTA BANDUNG TEPATNYA ALFAMART ",
                    "no_telp_pelapor": "083820081530",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL NYALA, SISA KWH 932.17\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG BARAT"
                },
                {
                    "no_laporan": "K3223020100151",
                    "waktu_lapor": "01/02/2023 10:53:53",
                    "waktu_response": "01/02/2023 11:28:14",
                    "waktu_recovery": "01/02/2023 11:54:58",
                    "durasi_response_time": 2061,
                    "durasi_recovery_time": 1604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JENNY",
                    "alamat_pelapor": "JL. TANJUNG TADA 1 NO. 4 RT 2 RW 1 KEL. LOLU SELATAN KEC. PALU TIMUR KOTA PALU",
                    "no_telp_pelapor": "04514011268",
                    "keterangan_pelapor": "PELANGGAN MEMINTA KOMVERSI TOKEN DARI APP METER LAMA KE APP METER BARU SEBESAR 267.5 KWH DIKARENAKAN APP METER LAMA MENGALAMI KWH BERKALA / PEREMAJAAN. NO METER BARU : 86227781613",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5223020100639",
                    "waktu_lapor": "01/02/2023 10:58:25",
                    "waktu_response": "01/02/2023 11:52:01",
                    "waktu_recovery": "01/02/2023 12:19:35",
                    "durasi_response_time": 3216,
                    "durasi_recovery_time": 1654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DADIN",
                    "alamat_pelapor": "KP PARUNG BINGUNG JL MASJID AL HUKAMAH NO.39 RT-1 / RW-4 KEL RANGKAPAN JAYA BARU KEC PANCORAN MAS KOTA DEPOK >> DI ISI ULANG GALON",
                    "no_telp_pelapor": "6285781627553",
                    "keterangan_pelapor": "TERKAIT K5523012900102. SEKITAR 1 MINGGU YANG LALU KWH METER DILAKUKAN PENGGANTIAN, TETAPI PELANGGAN ADA PEMBELIAN NO STROOM 61333502722338482778 SENILAI RP.50.000 MENGGUNAKAN NO METER LAMA SEBELUM DIGANTI. MOHON DITINDAKLANJUTI KONVERSI NO STROOMNYA. IDPEL 538712683777 TERKAIT  K5323012700297. SEBELUMNYA TANGGAL 29 JANUARI PETUGAS SUDAH KONFIRMASI VIA WA UNTUK MEMINTA BUKTI TRANSAKSI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUTNYA. MOHON PELANGGAN DIKONFIRMASI KEMBALI MENGENAI KENDALA TSB.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5123020100560",
                    "waktu_lapor": "01/02/2023 11:01:22",
                    "waktu_response": "01/02/2023 11:05:44",
                    "waktu_recovery": "01/02/2023 11:24:53",
                    "durasi_response_time": 262,
                    "durasi_recovery_time": 1149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007030283",
                    "nama_pelapor": "BP RANA",
                    "alamat_pelapor": "JL VILLA BEKASI INDAH 2 BLOK A 8 NO 6 RT 1 RW 42 KEL SUMBER JAYA KEC TAMBUN SELATAN KAB BEKASI ( DKT GG DEPAN INDOMART) ",
                    "no_telp_pelapor": "08129887859",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (77031),\\nAPP TGL. (01/02/2023) = (77028). KONDISI RUMAH DI HUNI. \\nPETUGAS CATER (JARANG DATANG). TAGIHAN SUDAH DIBAYARKAN 01/02/2023.LETAK KWH TIDAK MUDAH DI JANGKAU",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5123020100561",
                    "waktu_lapor": "01/02/2023 11:01:24",
                    "waktu_response": "01/02/2023 11:04:18",
                    "waktu_recovery": "01/02/2023 11:07:26",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SARMIN",
                    "alamat_pelapor": "DN TUNAH  RT-1 RW-2  DS TUNAH  KEC SEMANDING KAB TUBAN // DARI BALAI DESA TUNAH MASUK KE TIMUR SEKITAR 400 M",
                    "no_telp_pelapor": "0881026090097",
                    "keterangan_pelapor": "NO METER 14008818784 KESULITAN BELI TOKEN KETERANGAN GAGAL DAN KETERANGAN KIRIM DIL PREPAID KE P2APST. SISA PULSA SAAT INI 14 KWH . PTL MENYALA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5123020100566",
                    "waktu_lapor": "01/02/2023 11:04:04",
                    "waktu_response": "01/02/2023 11:18:20",
                    "waktu_recovery": "01/02/2023 11:38:41",
                    "durasi_response_time": 856,
                    "durasi_recovery_time": 1221,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01101648275",
                    "nama_pelapor": "IBU WIWIN",
                    "alamat_pelapor": "KK GRY CILEUNGSI BLOK G10   NO   2  JL GANDOANG KEL GANDOANG  KEC CILEUNGSI KAB BOGOR / PR GRAND NUSA INDAH ",
                    "no_telp_pelapor": "081210117702",
                    "keterangan_pelapor": "APP KETERANGAN REJEC. PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43,PTL NYALA ,  SISA TOKEN=455 KWH\\nNO TOKEN : 21939940496419067603\\nDILOKASI  BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100568",
                    "waktu_lapor": "01/02/2023 11:04:50",
                    "waktu_response": "01/02/2023 11:15:16",
                    "waktu_recovery": "01/02/2023 11:52:53",
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 2257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002290503",
                    "nama_pelapor": "IBU LISA",
                    "alamat_pelapor": "JL - PERUM GRIYA HUSADA BLOK A9 NO 1 RT 5 RW 8 KEL SUMBERPORONG KEC LAWANG KAB MALANG // DEKAT MUSHOLAH AL ARIF DAN BALAI RW 8, DEKAT RSJ ",
                    "no_telp_pelapor": "081334519724",
                    "keterangan_pelapor": "TGL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TGL  31/01/2023 TAGIHAN JANUARI TELAH DILUNASI VIA SHOPEEPAY PTL MINTA SEGERA DISAMBUNG. LAPORAN SEBELUMNYA K5123013100187 PELANGGAN SUDAH DATANG KE ULP LAWANG DAN DIMINTA UNTUK MELALUKAN PEMBAYARAN TAGIHAN FEBRUARI 2023. TAGIHAN  FEBRUARI 2023 TELAH DILUNASI VIA SHOPEEPAY PADA TGL  01/02/2023 PUKUL 10.54 (STATUS P2APST SUDAH LUNAS)  MOHON SEGERA DILAKUKAN PENYAMBUNGAN KARENA DILOKASI KHAWATIR BANYAK MAKANAN YANG RUSAK",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5123020100573",
                    "waktu_lapor": "01/02/2023 11:06:40",
                    "waktu_response": "01/02/2023 14:11:02",
                    "waktu_recovery": "02/02/2023 18:37:59",
                    "durasi_response_time": 11062,
                    "durasi_recovery_time": 102417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0988038",
                    "nama_pelapor": "BP DWI IMAM SYAFII",
                    "alamat_pelapor": "JL TAMBANG PRING TIMUR 6 NO 21 RT.6 RW.6 KEL ASEM ROWO KEC ASEM ROWO KOTA SURABAYA :: DEKAT RIU-NET",
                    "no_telp_pelapor": "081217699250",
                    "keterangan_pelapor": "TAGIHAN DES 2022 S.D FEB 2023 MELONJAK , \\nST. AKHIR REKENING FEB 2023 = 17984\\nST. TERCATAT DI ACMT TGL 28/12/2022 = 17984\\nST. TERCATAT DI APP TGL 01/02/2023 = 18019\\nPERSIL DIHUNI . PELANGGAN TIDAK MENGETAHUI PETUGAS CATER RUTIN DATANG / TIDAK, KWH METER AGAK SULIT DIJANGKAU,\\nREKENING FEB 2023 BELUM MUNCUL\\nDI LOKASI TIDAK ADA PENAMBAHAN ALAT LISTRIK DAN JAM NYALA OLEH KARENA ITU MOHON DILAKUKAN PENGECEKAN KELISTRIKAN DILOKASI PELANGGAN ( SEPERTI KEBOCORAN ARUS / GANGGUAN APP METER DLL )\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5123020100578",
                    "waktu_lapor": "01/02/2023 11:08:49",
                    "waktu_response": "01/02/2023 11:11:08",
                    "waktu_recovery": "01/02/2023 14:33:10",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 12122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2295538",
                    "nama_pelapor": "BP SUPRI ",
                    "alamat_pelapor": "JL BLANGKON PENGKOL NO 0 DN BLANGKON RT 2 RW 3 DS BLANGKON PENGKOL KEC SRONO KAB BANYUWANGI / DEKAT PONDOK DARUL FAHMI ",
                    "no_telp_pelapor": "081240398291",
                    "keterangan_pelapor": "NM 14300347763 PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" , NO TOKEN 3280 8068 1208 9552 4409 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = 27.44 KWH , PTL MENYALA. PELANGGAN MENGHUBUNGI KEMBALI UNTUK MINTA NO LAPOR CC.51.MALASIANINGSIH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K3223020100163",
                    "waktu_lapor": "01/02/2023 11:08:59",
                    "waktu_response": "01/02/2023 11:11:37",
                    "waktu_recovery": "01/02/2023 12:06:22",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 3285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01103229843",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "JL MANDALA UTARA V NO 10 RT 6/6 KEL TOMANG KEC GROGOL PETAMBURAN JAKBAR (TK KUSUMA JAYA)",
                    "no_telp_pelapor": "085171560631",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101968, PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 24 KWH. NO TOKEN : 5352 3984 5745 1732 9038 DAN 0087 9289 6643 1480 6636 (PELANGGAN MEMINTA KONFIRMASI DI NMR 081291367828) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020100673",
                    "waktu_lapor": "01/02/2023 11:11:05",
                    "waktu_response": "01/02/2023 12:55:16",
                    "waktu_recovery": "01/02/2023 12:57:39",
                    "durasi_response_time": 6251,
                    "durasi_recovery_time": 143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "delimaponsel181@gmail.com",
                    "alamat_pelapor": "DESA PASIRAN , KEC .BANTAN, KAB.BENGKALIS ,PROVINSI. RIAU",
                    "no_telp_pelapor": "082391111728",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN, TAGIHAN REKENING BULAN JANUARI 2023 PELANGGAN TERLAMBAT BAYAR NAMUN SUDAH DI LUNASI TGL 26/01/2023. PETUGAS MELAKUKAN MIGRASI KE PRABAYAR. SAAT INI ID PEL 182301827914 SUDAH BERUBAH STATUS MENJADI PRABAYAR. PELANGGAN TIDAK BERKENAN DIMIGRASI DAN TETAP INGIN MENGGUNAKAN LAYANAN PASCABAYAR. MOHON TINDAK LANJUT. TAGIHAN BULAN FEBRUARI 2023 BELUM DILUNASI KARENA SUDAH BERUBAH MENJADI PRABAYAR",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BENGKALIS"
                },
                {
                    "no_laporan": "K1423020100212",
                    "waktu_lapor": "01/02/2023 11:11:33",
                    "waktu_response": "01/02/2023 11:16:25",
                    "waktu_recovery": "01/02/2023 12:39:31",
                    "durasi_response_time": 292,
                    "durasi_recovery_time": 4986,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUSTAM",
                    "alamat_pelapor": "PR  CIMONE PERMAI JALAN GAMA III BLOK - NO.42 RT.06 RW.08 KEL. CIMONE  KEC. KARAWACI KOTA TANGERANG",
                    "no_telp_pelapor": "0819701458",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN43 ( PTL TIDAK PADAM). ID METER : 14205131023 SISA KWH : 148.41\\nNO TOKEN : 39287759138797142757",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5223020100684",
                    "waktu_lapor": "01/02/2023 11:15:43",
                    "waktu_response": "01/02/2023 11:31:16",
                    "waktu_recovery": "01/02/2023 11:34:35",
                    "durasi_response_time": 933,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANA",
                    "alamat_pelapor": "JL PRAMUKA NO 253 KEL - KEC - KOTA PURWOKERTO TIMUR LOKASI DEKAT RS BUNDA",
                    "no_telp_pelapor": "0281641535",
                    "keterangan_pelapor": "TGL 31/01/2023 PROSES PS (B1T / 5500 VA- LT/13900 VA) DENGAN NO.REGISTER: 5220130025321 TGL 31/01/2023 BIAYA PENYAMBUNGAN DAN BIAYA STROOM PERDANA TELAH DILUNASI VIA LOKET PPOB PS AKAN DIPERGUNAKAN MULAI HARI INI TGL 01/02/2023 PUKUL 06.00 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5123020100596",
                    "waktu_lapor": "01/02/2023 11:17:07",
                    "waktu_response": "01/02/2023 11:18:12",
                    "waktu_recovery": "01/02/2023 11:38:36",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 1224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANIEL ",
                    "alamat_pelapor": "PR CITRA GRAND CLUSTER CENTRAL GARDEN BLOK G5  NO 17 KEL JATI KARYA KEC JATI SAMPURNA BEKASI ",
                    "no_telp_pelapor": "0811880082",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY R3/7700 VA, PEMOHON MEMILIKI MOBIL LISTRIK",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K3223020100173",
                    "waktu_lapor": "01/02/2023 11:18:13",
                    "waktu_response": "01/02/2023 11:23:33",
                    "waktu_recovery": "01/02/2023 11:33:22",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REFLIN",
                    "alamat_pelapor": "JL RAYA SENTANI P.BULAN NO.80 RT 001 RW 003 KEL HEDAM KEC HERAM KOTA JAYAPURA",
                    "no_telp_pelapor": "811480004",
                    "keterangan_pelapor": "GAGAL PEMBELIAN TOKEN KET.MELEBIHI BATAS KWH, NAMUN SETELAH PENGECEKAN BELUM MELEBIHI BATAS KWH. SISA KWH : 635.62. PTL NYALA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP ABEPURA"
                },
                {
                    "no_laporan": "K1223020100135",
                    "waktu_lapor": "01/02/2023 11:20:44",
                    "waktu_response": "01/02/2023 12:24:42",
                    "waktu_recovery": "01/02/2023 13:50:32",
                    "durasi_response_time": 3838,
                    "durasi_recovery_time": 5150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI",
                    "alamat_pelapor": "JL AMPI NO 20 RT-3 / RW-6 KEL AIR DINGIN KEC BUKIT RAYA KOTA PEKANBARU RIAU ACUAN: SIMPANG LAMPU MERAH",
                    "no_telp_pelapor": "081276064518",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN 64484174219507271423 UPDATE VKRN 43/ TIDAK ADA PEMBAHARUAN APP (SISA KWH = 40 KWH)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K1423020100218",
                    "waktu_lapor": "01/02/2023 11:20:47",
                    "waktu_response": "01/02/2023 11:40:54",
                    "waktu_recovery": "01/02/2023 13:09:59",
                    "durasi_response_time": 1207,
                    "durasi_recovery_time": 5345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL.WAY UMPU NO.32 RT 2 RW 2 KEL.PAHOMAN KEC.ENGGAL KOTA BANDAR LAMPUNG. ",
                    "no_telp_pelapor": "0721251822",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. ST AW DES'22 = 49748, ST.AK = 50325, ST.AW JAN'23 = 49748, AK = 50325, REK FEB'23= 50852 ST AK REK FEB'23 = 51520 ST APP TGL 01/02/23 = 51667. REK TELAH DILUNASI . RUMAH DIHUNI DAN BERPAGAR DAN DIKUNCI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K1423020100219",
                    "waktu_lapor": "01/02/2023 11:20:50",
                    "waktu_response": "01/02/2023 11:31:43",
                    "waktu_recovery": "01/02/2023 11:34:51",
                    "durasi_response_time": 653,
                    "durasi_recovery_time": 188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOGAR SITORUS",
                    "alamat_pelapor": "JL POROS PT BRATASENA NO 35 RT 02 RW 01 DS SIDOMUKTI KEC PANGKALAN KURAS KAB PELALAWAN",
                    "no_telp_pelapor": "082169257700",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 25/10/22 TERJADI GANGGUAN PTL (APP BLANK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERBAIKAN/PERGANTIAN KEMBALI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K2323020100121",
                    "waktu_lapor": "01/02/2023 11:22:42",
                    "waktu_response": "01/02/2023 12:06:17",
                    "waktu_recovery": "01/02/2023 12:23:13",
                    "durasi_response_time": 2615,
                    "durasi_recovery_time": 1016,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJI",
                    "alamat_pelapor": " Jln.OTTO ISKANDARDINATA NO 92D  Kel.SUNGAI DAMA KEC - KOTA SAMARINDA AC LOKASI DPN ERA MART  ",
                    "no_telp_pelapor": "8125301610",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 22110715400 PTL MENYALA SISA 96.08 KWH NO TOKEN: 1679 7922 1184 7589 8679 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5223020100708",
                    "waktu_lapor": "01/02/2023 11:23:58",
                    "waktu_response": "01/02/2023 12:36:23",
                    "waktu_recovery": "01/02/2023 12:38:56",
                    "durasi_response_time": 4345,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MURYANTO",
                    "alamat_pelapor": "JL -- DSN GEBANG RT 1 RW 1 NO -- KEC SEMANU KEL CANDIREJO KAB GUNUNG KIDUL DIY // DEKAT KANTOR KELUARAHAN ",
                    "no_telp_pelapor": "085654443635",
                    "keterangan_pelapor": "PS NON PELANGGAN SEJAK TANGGAL 2/2/2023 - 8/2/2023 UTK PK 10.00 DAYA 7700 VA\\nEMAIL : -- \\nNO AGENDA : 521050132302010004\\nNO REGISTER : 5210529003237\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WONOSARI"
                },
                {
                    "no_laporan": "K1423020100226",
                    "waktu_lapor": "01/02/2023 11:24:30",
                    "waktu_response": "01/02/2023 11:46:23",
                    "waktu_recovery": "01/02/2023 16:44:56",
                    "durasi_response_time": 1313,
                    "durasi_recovery_time": 17913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL ARIFIN",
                    "alamat_pelapor": "JLN.H.LEMAN RT 3 RW 1 KEL.PEMATANG SULUR KEC.TELANAI PURA KOTA JAMBI. RUMAH TINGKAT WARNA PUTIH PAGAR HITAM DI DEPAN MASJID.",
                    "no_telp_pelapor": "081374776912",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KARENA BEBERAPA ANGKA KEYPAD PADA APP PRABAYAR  (2,3,4,6,8 DAN 9) TIDAK BERFUNGSI. SEHINGGA TIDAK DAPAT MELAKUKAN PENGINPUTAN  TOKEN. ID METER . SISA KWH RP 100.000,-",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TELANAI PURA"
                },
                {
                    "no_laporan": "K1223020100140",
                    "waktu_lapor": "01/02/2023 11:26:06",
                    "waktu_response": "01/02/2023 11:27:22",
                    "waktu_recovery": "01/02/2023 11:53:25",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 1563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANDY SYAHPUTRA",
                    "alamat_pelapor": "UPT LABORATORIUM DINAS LINGKUNGAN HIDUP JL.NAGA SAKTI NO- RT- RW- KEL SIMPANG BARU KEC TAMPAN KOTA PEKANBARU ,ACUAN : DI SAMPING KANTOR BPN",
                    "no_telp_pelapor": "085213846396",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO : K1222122300395, K3222122800124  K5223011700450 K1223011800165.  TGL 09/12/2022 PROSES PB (R3/23.000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181409912212099880 DAN NO REG 1814011135874. TGL 14/12/2022 BP DAN UJL TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. JIKA BELUM DAPAT DIREALISASIKAN PELANGGAN MEMINTA DI BERIKAN SURAT KET UNTUK KE DINAS LINGKUNGAN HIDUP KARENA SETEMPAT KANTOR PEMERINTAHAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5123020100616",
                    "waktu_lapor": "01/02/2023 11:26:43",
                    "waktu_response": "01/02/2023 11:29:59",
                    "waktu_recovery": "01/02/2023 13:35:39",
                    "durasi_response_time": 196,
                    "durasi_recovery_time": 7540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "940776",
                    "nama_pelapor": "BP ANGGA",
                    "alamat_pelapor": "JL MUH HATTA NO 138 RT 9 RW 2 DS PENDEM KEC JUNREJO  KAB BATU, DEKAT PEREMPATAN ARHANUD",
                    "no_telp_pelapor": "082262200064",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH KWH METER KARENA RENOVASI DENGAN NO REG 5130432003818  BIAYA LUNAS TGL 25/01/2023 NAMUN HINGGA SAAT INI BELUM ADA REALISASI, MENGACU K5123012800945 BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K1223020100142",
                    "waktu_lapor": "01/02/2023 11:27:14",
                    "waktu_response": "01/02/2023 13:44:06",
                    "waktu_recovery": "01/02/2023 13:56:03",
                    "durasi_response_time": 8212,
                    "durasi_recovery_time": 717,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TORANG ",
                    "alamat_pelapor": "JL GOLF VIEW PERUMAHAN SOPHIE SUITES NO 88Q BLOK - RT/RW -  KEL HELVETIA TENGAH KEC MEDAN HELVETIA KOTA MEDAN \\nACUAN DEKAT KOLAM RENANG GRAHA HELVETIA ",
                    "no_telp_pelapor": "0616620360",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL NYALA) SISA KWH TIDAK DIKETAHUI .NO TOKEN  7061 8219 2714 2230 5785",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K1623020100002",
                    "waktu_lapor": "01/02/2023 11:27:16",
                    "waktu_response": "01/02/2023 11:33:19",
                    "waktu_recovery": "01/02/2023 11:43:29",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KUSON",
                    "alamat_pelapor": "",
                    "no_telp_pelapor": "085267412453",
                    "keterangan_pelapor": "TOLONG GESER KWH KE SISI SAMPING RUMAH",
                    "media": "Datang ke Kantor",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K2323020100122",
                    "waktu_lapor": "01/02/2023 11:27:26",
                    "waktu_response": "01/02/2023 11:35:11",
                    "waktu_recovery": "01/02/2023 11:49:15",
                    "durasi_response_time": 465,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "JL CUT NYAK DIEN GG. SETELENG 3 RT 7 KEL RINDING KEC TELUK BAYUR KAB BERAU AC LOKASI MASUK GG , SEKITAR 70 M SEBELAH KIRI RUMAH TAHAP FINISHING ",
                    "no_telp_pelapor": "05542020310",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PENGGESERAN APP METER PELANGGAN DENGAN ID PEL 233000731990 DIKARENAKAN SUDAH SELESAI RENOVASI BANGUNAN , NIK PEMILIK 6473022206920001 (ANDRI GUNAWAN) \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5123020100620",
                    "waktu_lapor": "01/02/2023 11:28:05",
                    "waktu_response": "01/02/2023 14:10:52",
                    "waktu_recovery": "02/02/2023 18:38:07",
                    "durasi_response_time": 9767,
                    "durasi_recovery_time": 102435,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "16040",
                    "nama_pelapor": "BP ISMANTO ",
                    "alamat_pelapor": "JL MARGOMULYO PERMAI AG  NO. 11 RT - RW - KEL - KEC - KOTA SURABAYA / DAERAH TANDES ",
                    "no_telp_pelapor": "03199345450",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL  SETELAH UPDATE VKRN 43, SISA 48.60 KWH. PTL  NYALA. DILOKASI (PELANGGAN TIDAK MENGETAHUI) SUDAH ADA / BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO. TOKEN 56193020846971542557 SUDAH SESUAI./LAPORAN DIALIHKAN KE G5123020101107 TERKAIT PELANGGAN KHAWATIR PTL AKAN SEGERA PADAM.CC.51.DARIA ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5223020100721",
                    "waktu_lapor": "01/02/2023 11:29:38",
                    "waktu_response": "01/02/2023 11:40:15",
                    "waktu_recovery": "01/02/2023 11:41:47",
                    "durasi_response_time": 637,
                    "durasi_recovery_time": 92,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001234594",
                    "nama_pelapor": "BP UJANARTO",
                    "alamat_pelapor": "JL BATAN MIROTO NO 49-A RT 6 RW 1 KEL MIROTO KEC SEMARANG TENGAH KOTA SEMARANG JATENG",
                    "no_telp_pelapor": "08118012416",
                    "keterangan_pelapor": "MOHON BANTUAN DAN LAYANAN PELANGGAN MENGAJUKAN TURUN DAYA VIA PLN MOBILE (R2T/ 5500VA- R1T/ 2200VA) DENGAN NO REGISTER : 5230115052599 NAMUN BELUM BISA DILAKUKAN PEMBAYARAN KARENA DIAPLIKASI MENUNGGU PERSETUJUAN MANAGER, MOHON PELANGGAN DIKONFIRMASI. TERKAIT K5223012500584 DAN K5223012800455 STATUS SELESAI, HINGGA SAAT INI BELUM ADA TINDAK LANJUT PETUGAS. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K1623020100003",
                    "waktu_lapor": "01/02/2023 11:30:11",
                    "waktu_response": "01/02/2023 11:38:04",
                    "waktu_recovery": "01/02/2023 11:43:35",
                    "durasi_response_time": 473,
                    "durasi_recovery_time": 331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SURYADI",
                    "alamat_pelapor": "KP MENJELANG",
                    "no_telp_pelapor": "085383869421",
                    "keterangan_pelapor": "MOHON FOLLOW UP PERMOHONAN PERUBAHAN DAYA",
                    "media": "Datang ke Kantor",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K1223020100143",
                    "waktu_lapor": "01/02/2023 11:31:23",
                    "waktu_response": "01/02/2023 12:14:22",
                    "waktu_recovery": "01/02/2023 12:57:23",
                    "durasi_response_time": 2579,
                    "durasi_recovery_time": 2581,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NATA",
                    "alamat_pelapor": "JL SENTOSA GG ANTARA NO 21 - RT-- / RW-- KEC MEDNA PERJUANGAN KEL SEI KERA HULU KOTA MEDAN DEKAT WARUNG AJENG ",
                    "no_telp_pelapor": "0614140747",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PEMUTIHAN DATA. TGL 30/01/23 TELAH DILAKUKAN ADAYA PENGADUAN DENGAN NO AGENDA 120010562301306187 , NAMUN PADA DATA PLN 123 PROSES PERMOHONAN DALAM TAHAP PDL AWAL (TGL 30/01/23 ) SEHINGGA PELANGGAN TIDAK DAPAT MENGAJUKAN PROSES PD (R1 / 450VA - R1 /900 VA)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K1423020100236",
                    "waktu_lapor": "01/02/2023 11:31:56",
                    "waktu_response": "01/02/2023 14:54:11",
                    "waktu_recovery": "01/02/2023 15:59:41",
                    "durasi_response_time": 12135,
                    "durasi_recovery_time": 3930,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJRI ",
                    "alamat_pelapor": "JL.PADAT KARYA LR.MANGGA PR.SURYA ALAM 9 BLOK F NO.8 RT.3/1 KL.TALANG JAMBE KC.SUKARAME PALEMBANG",
                    "no_telp_pelapor": "08117037817",
                    "keterangan_pelapor": "INFO LAYANAN PROSES PS (L/ 5500 VA) DENGAN NO AGENDA 141200132302010001 DAN KODE PEMBAYARAN 1412030006304 UNTUK 3 HARI TGL 3-5  FEBRUARI 2023 . JAM PELAKSANAAN 15.00 WIB PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL .\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K1223020100144",
                    "waktu_lapor": "01/02/2023 11:32:43",
                    "waktu_response": "01/02/2023 11:33:36",
                    "waktu_recovery": "01/02/2023 13:27:37",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 6841,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RASTA",
                    "alamat_pelapor": "JL. GEMALATIK NO. 0 RT 18 RW 06 KEL. PASIR KONCI KEC. CIKARANG SELATAN KOTA BEKASI DIDEKAT POS POLISI GEMALATIK",
                    "no_telp_pelapor": "087804051113",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 50.99 KWH. NO TOKEN :  60813638350743020668",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020100734",
                    "waktu_lapor": "01/02/2023 11:33:55",
                    "waktu_response": "01/02/2023 12:06:40",
                    "waktu_recovery": "01/02/2023 14:40:50",
                    "durasi_response_time": 1965,
                    "durasi_recovery_time": 9250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK ARFAN",
                    "alamat_pelapor": "ALAMAT APAKAH SESUAI JL. POROS LOMBE NO.10, WALIKO, GU, KAB. BUTON TENGAH, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082230228177",
                    "keterangan_pelapor": "PROSES PB (R1T/900 VA) DENGAN NO REGISTER 3283012024959, BIAYA PENYAMBUNGAN TELAH DILUNASI TGL 15/12/22. TERDAPAT STATUS PEMBATALAN, PELANGGAN TIDAK MENGAJUKAN PEMBATALAN. MOHON TINDAK LANJUT.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAWASANGKA"
                },
                {
                    "no_laporan": "K5223020100735",
                    "waktu_lapor": "01/02/2023 11:34:11",
                    "waktu_response": "01/02/2023 13:52:09",
                    "waktu_recovery": "01/02/2023 14:14:21",
                    "durasi_response_time": 8278,
                    "durasi_recovery_time": 1332,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MOEADZ",
                    "alamat_pelapor": "JL JALAN TOTOSI (KOMPLEKS SMK 4), DUYU, TATANGA, KOTA PALU, SULAWESI TENGAH",
                    "no_telp_pelapor": "085241183882",
                    "keterangan_pelapor": "TGL 31/12/2022 PROSES PB (B1T/900VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI/BOOKING 3122012058648. TGL  31/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN\\nPENYAMBUNGAN. PADA STATUS AP2T TERTERA... DAN SESUAI INFORMASI PELANGGAN",
                    "media": "Facebook",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5123020100639",
                    "waktu_lapor": "01/02/2023 11:34:34",
                    "waktu_response": "01/02/2023 14:56:49",
                    "waktu_recovery": "01/02/2023 15:05:42",
                    "durasi_response_time": 12135,
                    "durasi_recovery_time": 533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "KP CIBARAGALAH  NO.0 RT 0 W 0 DS CIWANGI KEC  BUNGUR SARI KAB. PURWAKARTA  - JAWA BARAT ( JL.  RAYA SADANG )  ",
                    "no_telp_pelapor": "082130534078",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD 900-10.600 R3T ( STUDIO FOTO / B2T ) , SEMPAT DATANG KE RAYON , NAMUN BLM BISA DIDAFTARKAN KALA ITU KARENA MENUNGGU SLO . \\\"INSTALATIR PELANGGAN TELAH MENERBITKAN SLO DAN MEMBANTU PENDAFTARAN VIA PLN MOBILE DIMANA NO AGENDA 534449922301179605 / NO REG 5344415077756 SDH DIBERIKAN , NAMUN TIDAK DISARANKAN MENUNGGU HASIL SURVEY . 31/01/2023 DIINFOKAN KEMBALI BAHWA \\\" DILOKASI TSB  TIDAK BISA DI LAYANI 3 PHASE KARENA KONDISI OVERLOAD  \\\" . MOHON PENJELASAN KE PELANGGAN ATAS STATUS PROSED PD TSB DILOKASI ( PELANGGAN AKAN MELAKUKAN PEMBAYARAN BILA SUDAH DIPASTIKAN BISA / TIDAK  ) .TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K1423020100237",
                    "waktu_lapor": "01/02/2023 11:35:21",
                    "waktu_response": "01/02/2023 11:36:05",
                    "waktu_recovery": "01/02/2023 13:08:30",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 5545,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01110170048",
                    "nama_pelapor": "IBU LIANA",
                    "alamat_pelapor": "-KK RK PASAR MODERN PARAMOUNT F-20 KEL CURUG PANGERENG KEC- GADING SERPONG KOTA TANGERANG ",
                    "no_telp_pelapor": "6281511189820",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, PELANGGAN MENGELUHKAN KETIKA MENEKAN KODE 44 ENTER MUNCUL ANGKA 0.03 SEDANGKAN DI METERAN LAIN SELALU 0.00 PELANGGAN KHAWATIR ADA GANGGUAN DI KWH METER NYA DAN INGIN DILAKUKAN PENGECEKAN DAN PELANGGAN MEMINTA PENJELASAN. TERKAIT NO LAPOR K5323013100473",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100644",
                    "waktu_lapor": "01/02/2023 11:36:42",
                    "waktu_response": "01/02/2023 14:11:35",
                    "waktu_recovery": "01/02/2023 16:01:39",
                    "durasi_response_time": 9293,
                    "durasi_recovery_time": 6604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UMBAS",
                    "alamat_pelapor": "JL CAWANG BARU BARAT NO. 26C RT-5 / RW-9 KEC JATINEGARA KEL CIPINANG CEMPEDAK / DEKAT PRAKTER DR SUTANTO",
                    "no_telp_pelapor": "08128148137",
                    "keterangan_pelapor": " PELANGGAN PENGAJUAN PINDAH APP NO LAPOR K5423012704762  SUDAH ADA SURVEY PETUGAS NAMUN BELUM DI BERIKAN INFORMASI TERKAIT APAKAH ADA BIAYA ATAU TIDAK DAN BELUM ADA NO REGISTRASI JUGA DARI PETUGAS APABILA DIKENAKAN BIAYA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K2323020100123",
                    "waktu_lapor": "01/02/2023 11:37:54",
                    "waktu_response": "01/02/2023 12:06:08",
                    "waktu_recovery": "01/02/2023 12:23:25",
                    "durasi_response_time": 1694,
                    "durasi_recovery_time": 1037,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DENI ",
                    "alamat_pelapor": "JLN PEMUDA 3 BLOK A RT.9/0 NO.34 KEC SUNGAI PINANG KEL TEMINDUNG PERMAI  SMD ",
                    "no_telp_pelapor": "81255991920",
                    "keterangan_pelapor": "TGL 01/02/23 PETUGAS P2TL AN OMI ATAU OPI DTG KELOKASI PELANGGAN UTK MELAKUKAN PENGECEKKAN KWH METER PASKABAYAR SETELAH DILAKUKAN PENGECEKKAN KWH METER (MEMBUKA KWH METER) TIBA-TIBA BERBUNYI DAN PETUGAS TIDAK MEMBERI PENJELASAN , PELANGGAN MEMAKSA PETUGAS TSB UNTUK MELAKUKAN PERBAIKAN NAMUN TIDAK DI GUBRIS OLEH PETUGAS TSB DAN DI ALIHKAN OLEH PETUGAS LAIN. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5223020100746",
                    "waktu_lapor": "01/02/2023 11:39:56",
                    "waktu_response": "01/02/2023 11:45:28",
                    "waktu_recovery": "01/02/2023 11:48:34",
                    "durasi_response_time": 332,
                    "durasi_recovery_time": 186,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "113553",
                    "nama_pelapor": "BP HENDRO",
                    "alamat_pelapor": "JL JAGAKARSA RAYA NO 20 A RT-1 / RW-2 KEL CIGANJUR KEC JAGAKARSA JAKARTA SELATAN  // DEKAT MASJID ",
                    "no_telp_pelapor": "0817880082",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5123013100655 MOHON BANTUAN PEMINDAHAN KABEL SR TETANGGA YANG MENGGANGGU RENOVASI BANGUNAN. SUDAH DI LAKUKAN SURVEI OLEH PETUGAS. NAMUN PELANGGAN KEBERATAN UNTUK MELAKUKAN PEMBAYARAN. DAN PELANGGAN KEBERATAN DENGAN ADANYA KABEL LISTRIK YANG MELINTANG DI LOKASI. MOHON PELANGGAN DI KONFIRMASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K3223020100184",
                    "waktu_lapor": "01/02/2023 11:39:59",
                    "waktu_response": "01/02/2023 13:04:48",
                    "waktu_recovery": "01/02/2023 13:08:01",
                    "durasi_response_time": 5089,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANDRA",
                    "alamat_pelapor": "JL HALONG ATAS NO - RT - RW - DESA HALONG KEC BAGUALA KOTA AMBON (BELAKANG/ DEKAT  PABRIK COKLAT , RUMAH BAGIAN ATAS , RUMAH PAPAN BERWARNA BIRU, MASUK LORONG ALFAMIDI, RUMAH KELUARGA SITANIA) ",
                    "no_telp_pelapor": "85231136882",
                    "keterangan_pelapor": "PELANGGAN DGN IDPEL ; 411330014055 MELAPORKAN TGL 31/1/23 TUNGGAKAN REK JAN 2023 BERIKUT BK TELAH DILUNASI , PTL MINTA DISAMBUNG KEMBALI (PELANGGAN TDK MENGETAHUI PTL DIPUTUS SEMENTARA ATAU APP DIBONGKAR RAMPUNG)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BAGUALA"
                },
                {
                    "no_laporan": "K2323020100125",
                    "waktu_lapor": "01/02/2023 11:41:23",
                    "waktu_response": "01/02/2023 12:47:23",
                    "waktu_recovery": "01/02/2023 12:48:17",
                    "durasi_response_time": 3960,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU INDAH SARI",
                    "alamat_pelapor": "JLN.PANTAI AMAL RT 8 8 NO 28 KEL PANTAI AMAL KEC TARAKAN TIMUR KOTA TARAKAN AC LOKASI 500M DARI SD 016",
                    "no_telp_pelapor": "81352693377",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PENGGESERAN APP METER PELANGGAN DENGAN ID PEL 251000508332 DIKARENAKAN RUMAH KOSONG HAMPIR RUBUH , NIK PEMOHON 6473030412650001 (MUHAMMAD ARAS)  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TARAKAN"
                },
                {
                    "no_laporan": "K1423020100243",
                    "waktu_lapor": "01/02/2023 11:41:51",
                    "waktu_response": "01/02/2023 11:46:37",
                    "waktu_recovery": "01/02/2023 14:59:01",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 11544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL. PANGKALAN BENTENG PERUM PURI GADING BLOK J NO. 8 KEL. PANGKALAN BENTENG KEC. TALANG KELAPA KAB. BANYUASIN PROVINSI SUMSEL",
                    "no_telp_pelapor": "07115720002",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN BERMAKSUD MENGAJUKAN GESER APP DIKARENAKAN RENOVASI BANGUNAN, DENGAN DATA-DATA SEBAGAI BERIKUT: ID PEL: 141203083258 ATAS NAMA: PURI GADING MAS J8, NO. KTP (PEMILIK): 3573010101810019, ALAMAT: JL. PANGKALAN BENTENG PERUM PURI GADING BLOK J NO. 8 KEL. PANGKALAN BENTENG KEC. TALANG KELAPA KAB. BANYUASIN PROVINSI SUMSEL, NO. TLP: 082177980557. MOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020100658",
                    "waktu_lapor": "01/02/2023 11:42:39",
                    "waktu_response": "01/02/2023 11:52:41",
                    "waktu_recovery": "01/02/2023 13:32:24",
                    "durasi_response_time": 602,
                    "durasi_recovery_time": 5983,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YULIANTO ",
                    "alamat_pelapor": "JL PR PALMA GRANDIA BLOK K-9 NO 23 RT- RW - KEL SEMEMI KEC BENOWO KOTA SURABAYA / DEKAT RS BDH SURABAYA ",
                    "no_telp_pelapor": "085235862730",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI KE PELANGGAN TERKAIT PELANGGAN KEBERATAN DENGAN ADANYA PPN DI TARIF R3T / 7700 NO METER 32021302941, PELANGGAN SEBELUMNYA PD R2T/3500 KE R3T/7700 PROMO HOME CHARGING MOBIL WULING, PELANGGAN TIDAK DIJELASKAN SECARA DETAIL UNTUK PERBEDAAN PERHITUNGAN BELI TOKEN ANTAR R2T/3500 DAN R3T/7700, PELANGGAN MERASA DIRUGIKAN KARENA PEROLEHAN KWH TIDAK SAMA, PELANGGAN INGIN TURUN DAYA NAMUN HARUS MENUNGGU 1 TAHUN SETELAH REALISASI PD, PELANGGAN INGIN VIRALKAN KASUS TERSEBUT",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100660",
                    "waktu_lapor": "01/02/2023 11:43:30",
                    "waktu_response": "01/02/2023 11:47:41",
                    "waktu_recovery": "01/02/2023 12:01:03",
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD FAUZI SE",
                    "alamat_pelapor": "JL- PR CITRA GARDEN BMW BLOK LB6 NO 27 RT- RW- KEL- KEC TOYOMERTO KAB SERANG ACUAN:- ",
                    "no_telp_pelapor": "082217533336",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA BELI TOKEN KETERENGAN PEMBATASAN PEMBELIAN TOKEN. SISA KWH 25.82 . MOHON BANTUANNYA ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K1423020100246",
                    "waktu_lapor": "01/02/2023 11:44:35",
                    "waktu_response": "01/02/2023 12:50:48",
                    "waktu_recovery": "01/02/2023 14:49:59",
                    "durasi_response_time": 3973,
                    "durasi_recovery_time": 7151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUNASIR ",
                    "alamat_pelapor": "TOKO RESTI CELL JL RAYA KETAPANG KELOMPEK NO.0 RT.0 RW.0 DUSUN SUMBER KENANGA DESA KETAPANG BARAT KEC. KETAPANG KAB. SAMPANG, DEKAT APOTEK DOA IBU ",
                    "no_telp_pelapor": "6285707208090",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFORMASI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN NOMINAL DI ATAS RP 15.000,-. PADA P2APST  TIDAK TERTERA BLOKING PEMBELIAN. DENGAN NO METER=56203164928. SISA KWH=25.23 KWH. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5123020100666",
                    "waktu_lapor": "01/02/2023 11:45:41",
                    "waktu_response": "01/02/2023 13:18:31",
                    "waktu_recovery": "01/02/2023 13:53:07",
                    "durasi_response_time": 5570,
                    "durasi_recovery_time": 2076,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00074963",
                    "nama_pelapor": "IBU ENDANG MARIANI  ",
                    "alamat_pelapor": "JL ARIF RAHMAN HAKIM GG SERUNI NO  4 RT- 3 RW 1  KEL TISNONEGARAN KEC KANIGARAN KOD PROBOLINGGO  / SAMPING MASJID ",
                    "no_telp_pelapor": "082335238057",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK 4 BULAN LALU MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5123020100669",
                    "waktu_lapor": "01/02/2023 11:46:13",
                    "waktu_response": "01/02/2023 12:04:41",
                    "waktu_recovery": "01/02/2023 13:21:20",
                    "durasi_response_time": 1108,
                    "durasi_recovery_time": 4599,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "005373892",
                    "nama_pelapor": "IBU ALIM",
                    "alamat_pelapor": "JL SIMOLAWANG 2 NO 36 RT 6 RW 9 KEL SIMOKERTO KEC SIMOKERTO SURABAYA ",
                    "no_telp_pelapor": "082141219535",
                    "keterangan_pelapor": "TANGGAL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 TELAH DILUNASI VIA COUNTER PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5223020100764",
                    "waktu_lapor": "01/02/2023 11:46:39",
                    "waktu_response": "01/02/2023 12:05:41",
                    "waktu_recovery": "01/02/2023 12:21:54",
                    "durasi_response_time": 1142,
                    "durasi_recovery_time": 973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000292360",
                    "nama_pelapor": "BP PAMODI HARJO",
                    "alamat_pelapor": "JL - RT 2 RW 2 NO - KEL KAMBANG SARI  KEC ALIYAN KAB  KEBUMEN //  KANTOR BALAIDESA KE UTARA 300 M ",
                    "no_telp_pelapor": "6285743922790",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. KWH METER TIDAK BERPUTAR SEJAK 1 BULAN . STAND AKHIR 48411. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBUMEN"
                },
                {
                    "no_laporan": "K5123020100673",
                    "waktu_lapor": "01/02/2023 11:48:20",
                    "waktu_response": "01/02/2023 13:12:30",
                    "waktu_recovery": "01/02/2023 14:04:18",
                    "durasi_response_time": 5050,
                    "durasi_recovery_time": 3108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANAN",
                    "alamat_pelapor": "JL - NO 195 KP JARA COSTA KEL SUKADANAU RT 6 RW 4 KEC CIKARANG BARAT KAB BEKASI, DEKAT PT INDOFOOD",
                    "no_telp_pelapor": "081290409790",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 22130813128 KESULITAN BELI TOKEN DENGAN KETERANGAN YANG MUNCUL DITEMPAT PEMBELIAN \\\"NOMOR SALAH\\\" DAN 'KETERANGAN \\\"PEMBLOKIRAN LAYANAN PEMBELIAN TOKEN'' DI APLIKASI P2APST . SAAT INI SISA TOKEN= 0 KWH. PADA DATA AP2T TERDAPAT INFO ANGSURAN P2TL NAMUN TIDAK TERBIT NO REGISTER",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100154",
                    "waktu_lapor": "01/02/2023 11:48:46",
                    "waktu_response": "01/02/2023 13:43:43",
                    "waktu_recovery": "01/02/2023 15:17:51",
                    "durasi_response_time": 6897,
                    "durasi_recovery_time": 5648,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SERBAGUNA GG BERINGIN NO 6 B RT-- / RW-- KEL HELVETIA KEC LABUHAN DELI KAB DELI SERDANG SUMUT ACUAN: ZIPUR",
                    "no_telp_pelapor": "081396935937",
                    "keterangan_pelapor": "Tgl 30/01/23 TUNGGAKAN REK JAN'23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. KONDISI RUMAH KOSONG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K1423020100251",
                    "waktu_lapor": "01/02/2023 11:49:27",
                    "waktu_response": "01/02/2023 11:57:41",
                    "waktu_recovery": "01/02/2023 15:07:29",
                    "durasi_response_time": 494,
                    "durasi_recovery_time": 11388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14044610047",
                    "nama_pelapor": "IBU ISMAWATI",
                    "alamat_pelapor": "JL PURNAWIRAWAN PALAM TUNGGAL NO - RT 06 RW 02 KEL: PALAM KEC: CEMPAKA KOTA BANJAR BARU, KALIMANTAN SELATAN. LOKASI : SESUDAH SDN 3 PALAM",
                    "no_telp_pelapor": "6285753671101",
                    "keterangan_pelapor": "MOHON BANTUAN PENGGESERAN APP, INFO PELANGGAN POSISI APP TSB SAAT INI PENARIKAN KABELNYA TERKENA POHON. DENGAN NIK KTP PEMILIK 6372035505800001 A/N ISNAWATI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5123020100677",
                    "waktu_lapor": "01/02/2023 11:49:45",
                    "waktu_response": "01/02/2023 11:51:26",
                    "waktu_recovery": "01/02/2023 13:02:25",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 4259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUSNI",
                    "alamat_pelapor": "JL WONOREJO III NO 2 RT 1 RW 1 KEL WONOREJO KEC RUNGKUT SURABAYA/ DEKAT MASJID AT TAQWA DAN KELURAHAN WONOREJO",
                    "no_telp_pelapor": "081331152429",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN ADA RENOVASI, DENGAN NO KTP 3174042507860008 AN HUSNI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020100772",
                    "waktu_lapor": "01/02/2023 11:49:55",
                    "waktu_response": "01/02/2023 12:36:35",
                    "waktu_recovery": "01/02/2023 13:43:45",
                    "durasi_response_time": 2800,
                    "durasi_recovery_time": 4030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRUL  ",
                    "alamat_pelapor": "JL KEDUNG PDSI NO.1 MEDAN ESTATE  RT 00 RW 00 KEL - KEC PERCUT SEI TUAN KAB DELI SERDANG // DKT GEDUNG PBSI ",
                    "no_telp_pelapor": "0616615628",
                    "keterangan_pelapor": "PELANGGAN MEMOHON PADA TGL 2-4 JANUARI 2023 UNTUK TIDAK DIPADAMKAN. DIKARENAKAN PELANGGAN TERDAPAT ACARA YANG MEMBUTUHKAN LISTRIK",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5123020100679",
                    "waktu_lapor": "01/02/2023 11:50:13",
                    "waktu_response": "01/02/2023 12:39:05",
                    "waktu_recovery": "01/02/2023 13:54:06",
                    "durasi_response_time": 2932,
                    "durasi_recovery_time": 4501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1037406",
                    "nama_pelapor": "BP HASIM",
                    "alamat_pelapor": "JL PASIRIAN RT 1 RW 2 KEL PANARUKAN KEC PANARUKAN KAB SITUBONDO / DEKAT TOWER ",
                    "no_telp_pelapor": "085335865212",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN NM 45072631760 MELALUI PPOB DENGAN KET KWH MELEBIHI BATAS PEMBELIAN,SISA TOKEN 21.88  KWH (PTL MENYALA) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5123020100680",
                    "waktu_lapor": "01/02/2023 11:50:24",
                    "waktu_response": "01/02/2023 11:57:04",
                    "waktu_recovery": "02/02/2023 06:03:41",
                    "durasi_response_time": 400,
                    "durasi_recovery_time": 65197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARDIAN",
                    "alamat_pelapor": "JL PANGLIMA SUDIRMAN NO.10 RT-002 RW-003 KEL KENAYAN KEC TULUNGAGUNG KAB TULUNGAGUNG / ATAS CAFE PESAN KOPI PESAN MIE ",
                    "no_telp_pelapor": "08113783190",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN MENGELUHKAN DI LOKASI TERSEBUT SERING PADAM, SAAT INI KONDISI LISTRIK PADAM, (PELANGGAN SUDAH DIJELASKAN ADANYANYA PEMADAMAN PERBAIKAN KONSTRUKSI DAN PEMASANGAN KABEL SUTM 20 KV ESTIMASI 09:00 - 16:00) NAMUN PELANGGAN MEMINTA SUPAYA PEMADAMAN TIDAK SAMAPI DENGAN PUKUL 16.00, MOHON KONFIRMASI SECEPATNYA KE PELANGGAN, PELANGGAN MENGANCAM AKAN MELAPOR KE BP ERIK TOHIR DAN BP JOKOWI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TULUNGAGUNG"
                },
                {
                    "no_laporan": "K3223020100191",
                    "waktu_lapor": "01/02/2023 11:53:25",
                    "waktu_response": "01/02/2023 11:58:01",
                    "waktu_recovery": "01/02/2023 13:26:38",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 5317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERU ",
                    "alamat_pelapor": "JL.PANJIBUWONO   GG 1 PR PANJIBUWONO RESIDENCE BLOK CS7 NO. 26 KEL. - KEC.BABEKASI KAB. BEKASI ",
                    "no_telp_pelapor": "6285711961996",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH.PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 537320946308 DAN NIK 3172032401860001",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K1423020100259",
                    "waktu_lapor": "01/02/2023 11:55:45",
                    "waktu_response": "01/02/2023 11:58:48",
                    "waktu_recovery": "01/02/2023 12:03:33",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MULYADI",
                    "alamat_pelapor": "JL. SERDANG NO. - RT 01 RW 02 KEL. SERDANG KEC. TANJUNG BINTANG KAB. LAMPUNG SELATAN PROVINSI LAMPUNG (DI SAMPING PT. RAFLES BUMI INDAH DAN DI DEKAT MUSHOLA NURL AMAL)",
                    "no_telp_pelapor": "0721350411",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23= 86.905, ST AK REK FEB 23= 87.005, ST APP TGL 01/02/23= 86.903. REK BELUM DILUNASI. RUMAH DIHUNI SEJAK 2 BULAN TERKAHIR DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU. PETUGAS CATER RUTIN DATANG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K1423020100260",
                    "waktu_lapor": "01/02/2023 11:56:32",
                    "waktu_response": "01/02/2023 12:05:23",
                    "waktu_recovery": "01/02/2023 12:29:40",
                    "durasi_response_time": 531,
                    "durasi_recovery_time": 1457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JLN. ERCIS BAWAH KEL. TOMOAN KEC. SINTAN TIMUR KOTA PEMATANG SIANTAR. SEBELAH TK PAUD, SETEMPAT PEMAKAMAN. ",
                    "no_telp_pelapor": "62817747500",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN NO METER 56907983029 DAN SISA KWH 35,10. \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIANTAR KOTA"
                },
                {
                    "no_laporan": "K3223020100193",
                    "waktu_lapor": "01/02/2023 11:57:38",
                    "waktu_response": "01/02/2023 11:59:44",
                    "waktu_recovery": "01/02/2023 14:37:05",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 9441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMBRON ",
                    "alamat_pelapor": "JL PETAMBURAN III GG PAKSI  NO 36 RT 6 RW 3 KEL PETAMBURAN KEC TANAH ABANG KOTA JAKARTA PUSAT ACUAN:-",
                    "no_telp_pelapor": "6285780480844",
                    "keterangan_pelapor": "MOHON PENANGANAN SISA KWH, TIDAK BERKURANG, PTL NYALA, SISA KWH: 32.51 KWH SEJAK JANUARI 2023, TERKAIT LAPORAN: K5523013000275",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020100792",
                    "waktu_lapor": "01/02/2023 11:57:59",
                    "waktu_response": "01/02/2023 12:20:41",
                    "waktu_recovery": "01/02/2023 13:57:45",
                    "durasi_response_time": 1362,
                    "durasi_recovery_time": 5824,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025042897",
                    "nama_pelapor": "BP SUGENG",
                    "alamat_pelapor": "JL - KP KUMENDAMAN MJ2 NO 477 RT-22 / RW-6 KEL SURYODININGRATAN KEC MANTRIJERON KOTA YOGYAKARTA LOKASI DEPAN SEKOLAH TAMAN DEWASA KUMENDAMAN ",
                    "no_telp_pelapor": "0274379091",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN, PTL NYALA, NO TOKEN:  1442 5597 2332 1601 8537 R1T / 2200",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5123020100694",
                    "waktu_lapor": "01/02/2023 11:59:29",
                    "waktu_response": "01/02/2023 13:01:34",
                    "waktu_recovery": "01/02/2023 13:05:13",
                    "durasi_response_time": 3725,
                    "durasi_recovery_time": 219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1489457",
                    "nama_pelapor": "BP SHRI WIDIJATMOKO",
                    "alamat_pelapor": "PR BENDUL MERISI SELATAN 1 NO 35 JL BENDUL MERISI SELATAN KEL BENDUL MERISI KEC WONOCOLO SURABAYA",
                    "no_telp_pelapor": "03199840098",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 80 \\n14126400859516801012, TIDAK ADA PETUGAS MELAKUKAN PEMBARUAN APP METER.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020100801",
                    "waktu_lapor": "01/02/2023 12:01:34",
                    "waktu_response": "01/02/2023 13:29:54",
                    "waktu_recovery": "01/02/2023 14:23:50",
                    "durasi_response_time": 5300,
                    "durasi_recovery_time": 3236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TANTI",
                    "alamat_pelapor": "JL WONOGIRI KEL MABAR HILIR NO - RT-- / RW-- KEC MEDAN DELI KOTA MEDAN SUMUT ACUAN: GG AMAL 4",
                    "no_telp_pelapor": "089652161260",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100113 BELUM ADA PENANGANAN, TIDAK DAPAT INPUT TOKEN 60427983528423876648. TIDAK ADA KETERANGAN BERHASIL ATAU GAGAL DAN KWH TIDAK BERTAMBAH (SISA KWH 2800 KWH).",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020100803",
                    "waktu_lapor": "01/02/2023 12:02:16",
                    "waktu_response": "01/02/2023 12:10:25",
                    "waktu_recovery": "01/02/2023 12:15:24",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 299,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003235213",
                    "nama_pelapor": "BP DONI",
                    "alamat_pelapor": "JL TAMPAK SIRING III NO 10 RT-/RW-, KEL BABAKAN MADANG, KEC -, KAB SENTUL SELATAN // DEKAT JANGGELAN",
                    "no_telp_pelapor": "0818273669",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN FEBRUARI 2023  STAND APP TGL LAPOR 1/2/2023 = 14154. DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER JARANG DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. DAN MOHON BANTUAN PENGIRIMAN INVOICE REKENING BULAN JANUARI LENGKAP KE EMAIL : DONYPUTRAWIDODO@GMAIL.COM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5123020100704",
                    "waktu_lapor": "01/02/2023 12:02:33",
                    "waktu_response": "01/02/2023 12:13:50",
                    "waktu_recovery": "01/02/2023 12:57:36",
                    "durasi_response_time": 677,
                    "durasi_recovery_time": 2626,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "8786952",
                    "nama_pelapor": "IBU ALFA",
                    "alamat_pelapor": "JL HIMALAYA BLOK VE NO 4/12 KEL KARANG BESUKI KEC SUKUN KOTA MALANG/ LOKASI DI ALFAMART ",
                    "no_telp_pelapor": "081294670558",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN DENGAN KET GAGAL, PADA DATA TERDAPAT PERUBAHAN NM DARI 14070839452 MENJADI 24221144470, NAMUN TIDAK ADA PERGANTIAN APP. SISA PULSA SAAT INI 412 KWH. PTL NYALA. NO TOKEN 67239895613363132533. PELANGGAN MEMILIKI 5 NO TOKEN YANG TIDAK BISA DIENTRY",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5123020100705",
                    "waktu_lapor": "01/02/2023 12:02:34",
                    "waktu_response": "01/02/2023 12:04:31",
                    "waktu_recovery": "01/02/2023 13:45:44",
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 6073,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA  ",
                    "alamat_pelapor": "JL KEMBANGAN SELATAN NO  59   RT-2 / RW-1 KEL  KEMBANGAN SELATAN KEC  KEMBANGAN KOTA JAKBAR  , DEKAT AYAM BAKAR  SAMIA  ",
                    "no_telp_pelapor": "081317498090",
                    "keterangan_pelapor": "MOHON BANTUAN PULSA PRABAYAR CEPAT HABIS DIKETAHUI SEJAK  2 BULAN YANG LALU  . \\nSISA PULSA: 124 KWH  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K2323020100129",
                    "waktu_lapor": "01/02/2023 12:02:53",
                    "waktu_response": "01/02/2023 12:11:50",
                    "waktu_recovery": "01/02/2023 12:45:02",
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 1992,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FERI",
                    "alamat_pelapor": "PR BPD BAROKAH BLOK D NO. 9 JL. AKASIA MANDIRI KEL. SAMBALIUNG KEC. SAMBALIUNG KAB BERAU. ",
                    "no_telp_pelapor": "81331451484",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT DAN KONFIRMASI, PELANGGAN MENGINFORMASIKAN BAHWA TELAH DI LAKUKAN PEMASANGAN TIANG LISTRIK DI HALAMAN RUMAH PELANGGAN TANPA IZIN DAN KONFIRMASI SEBELUMNYA KEPADA PELANGGAN SBG PEMILIK BANGUNAN. PELANGGAN BERKEBERATAN DGN KEBERADAAN TIANG TSB. INFORMASI PELANGGAN SAAT INI BANGUNAN BELUM DI TEMPATI NAMUN PELANGGAN KEBERATAN ADA TIANG LISTRIK DI HALAMAN RUMAHNYA. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5123020100713",
                    "waktu_lapor": "01/02/2023 12:06:44",
                    "waktu_response": "01/02/2023 12:16:43",
                    "waktu_recovery": "01/02/2023 12:34:22",
                    "durasi_response_time": 599,
                    "durasi_recovery_time": 1059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KRIS ",
                    "alamat_pelapor": "JLN - DS MATALOKO RT 007 RW 004 KEC GOLEWA KAB NGADA ",
                    "no_telp_pelapor": "082335553508",
                    "keterangan_pelapor": "PELANGGAN INGIN PENDAFTARAN PD R1MT / 900 - R1T / 1300 NAMUN ADA KETERANGAN : ID PEL INI MASIH DALAM PROSES PERMOHONAN ! MOHON KONFIRMASI KE PELANGGAN PERIHAL TERSEBUT. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5123020100715",
                    "waktu_lapor": "01/02/2023 12:06:51",
                    "waktu_response": "01/02/2023 12:25:10",
                    "waktu_recovery": "01/02/2023 13:02:17",
                    "durasi_response_time": 1099,
                    "durasi_recovery_time": 2227,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IPUNG",
                    "alamat_pelapor": "DN ALKMAR, LOS NO 11 DS PURWOSARI KEC PURWOSARI KAB PASURUAN :: DI AREA PASAR PURWOSARI \\n",
                    "no_telp_pelapor": "082131675678",
                    "keterangan_pelapor": "PERMOHONAN PS DAYA :  5500 VA . TGL PELAKSANAAN : 01/02/2023 PUKUL : 12.00 WIB, DENGAN NOMER AGENDA  513589932301310223 DAN NO REGISTER  5135830015218 . BP SUDAH LUNAS TGL : 31/01/2023 NAMUN HINGGA SAAT INI BELUM REALISASI > UPDATE LAPORAN JAM  12.10 ,MOHON SEGERA DITINDAKLANJUTI (CC.51.RATIH). \\n\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKOREJO"
                },
                {
                    "no_laporan": "K5223020100817",
                    "waktu_lapor": "01/02/2023 12:07:11",
                    "waktu_response": "01/02/2023 12:10:56",
                    "waktu_recovery": "01/02/2023 12:31:29",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 1233,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAKIH",
                    "alamat_pelapor": "JL SWANTARA   NO.3  RT-9 / RW-5 KEL JATIASIH KEC JATIRAKSA KOTA BEKASI RUMAH WARNA ORANGE DPN RUMAH NO 120",
                    "no_telp_pelapor": "6281574666778",
                    "keterangan_pelapor": "PELANGGAN INFOKAN TGL 01/02/2023 ADA 2 PETUGAS DATANG BONGKAR RAMPUNG APP BAHWA ADA KESALAHAN P2TL AN PETUGAS ALI DAN FEBRIAN (DIBERIKAN KARTU BIRU). KEMUDIAN ADA 2 PETUGAS DATANG LAGI BAHWA PELANGGAN HARUS MEMBAYAR DENDA DENGAN PENAWARAN CALO NOMINAL DENDA LEBIH KECIL.\\n\\nPELANGGAN MEMINTA UNTUK DIKONFRIMASI KARENA MERASA TIDAK MELAKUKAN P2TL DAN KEBENARAN PETUGAS TERSEBUT. KONDISI PTL DISAMBUNG LANGSUNG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020100721",
                    "waktu_lapor": "01/02/2023 12:09:32",
                    "waktu_response": "01/02/2023 12:27:36",
                    "waktu_recovery": "01/02/2023 13:16:06",
                    "durasi_response_time": 1084,
                    "durasi_recovery_time": 2910,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA BAWONTONG",
                    "alamat_pelapor": "JL- KP MINANGA LINDONGAN 1 NO - RT -RW - DS MINANGA KEC TAGULANDANG UTARA KAB SIAU TAGULANDANG BIARO/DEPAN RUMAH DINAS DOKTER",
                    "no_telp_pelapor": "082347311056",
                    "keterangan_pelapor": "PELANGGAN ADA KETERAMBATAN PEMBAYARAN TAGIHAN BULAN 01/2023 SUDAH DIBAYAR TGL 31/01/2023 DAN TAGIHAN BULAN 02/2023 SUDAH DIBAYAR TGL 01/02/2023",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAGULANDANG"
                },
                {
                    "no_laporan": "K1223020100162",
                    "waktu_lapor": "01/02/2023 12:11:29",
                    "waktu_response": "01/02/2023 12:12:38",
                    "waktu_recovery": "01/02/2023 13:47:18",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 5680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM ",
                    "alamat_pelapor": "JL ABDUL RAHMAN HAMID  NO - RT/RW - KEL SAIL KEC TENAYAN RAYA  PKU RIAU \\nACUAN DEKAT JEMBATAN ",
                    "no_telp_pelapor": "07617870947",
                    "keterangan_pelapor": "MOHON DITINDAK LANJUTI. PELANGGAN SEBELUMNYA MENGAJUKAN PS UNTUK PROYEK DAN PELANGGAN INGIN  MENCABUT  APP TSB DIKARENAKAN PROYEK SUDAH SELESAI, NAMUN APP MASIH TERPASANG DI PROYEK TSB. DENGAN NO REG  G22CE17851842 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020100728",
                    "waktu_lapor": "01/02/2023 12:12:27",
                    "waktu_response": "01/02/2023 12:30:50",
                    "waktu_recovery": "01/02/2023 12:51:21",
                    "durasi_response_time": 1103,
                    "durasi_recovery_time": 1231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "318865",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "JL KH SAMID NO.8 KP BUBULAK RT-4  RW-4 KEL BOJONG KULUR KEC GUNUNG PUTRI KAB BOGOR //BELAKANG TK NURUL AMIN RISKI ",
                    "no_telp_pelapor": "081398661836",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56801013667  TANGGAL 01/02/2023 PUKUL 11.00 KESULITAN PEMBELIAN TOKEN DI MBANGKING BCA, COUNTER DAN AGEN PULSA  DENGAN KETERANGAN TERBLOKIR  . SAAT INI SISA KWH = 416KWH. MOHON TINDAK LANJUT DAN KONFIRMASINYA. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020100732",
                    "waktu_lapor": "01/02/2023 12:13:54",
                    "waktu_response": "01/02/2023 12:20:18",
                    "waktu_recovery": "01/02/2023 12:26:34",
                    "durasi_response_time": 384,
                    "durasi_recovery_time": 376,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000803210597475",
                    "nama_pelapor": "IBU YULIA",
                    "alamat_pelapor": "KP PARUNG BINGUNG JL KEADILAN NO 24 RT 4  RW 9 KEL RANGKAPAN JAYA BARU KEC PANCORAN MAS KOTA DEPOK /DEKAT TOKO SEMBAKO AKIM ",
                    "no_telp_pelapor": "081319592098",
                    "keterangan_pelapor": "PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN 01/2023 BESERTA BK TELAH DILUNASI VIA BCA PTL MINTA DISAMBUNG KEMBALI  TERKAIT  :  K5123013100822 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5123020100736",
                    "waktu_lapor": "01/02/2023 12:15:22",
                    "waktu_response": "01/02/2023 12:15:33",
                    "waktu_recovery": "01/02/2023 13:07:28",
                    "durasi_response_time": 11,
                    "durasi_recovery_time": 3115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000096011094475",
                    "nama_pelapor": "IBU DEA",
                    "alamat_pelapor": "JL TENGSAW NO 15 RT 2 RW 5 KEL BABAKAN KEC CITEUREUP KAB BOGOR / DEPAN TOKO BAJU SERBA 35 ",
                    "no_telp_pelapor": "081213065658",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN NM 45072631760 MELALUI ALFAMART,INDOMARET,PPOB DENGAN KET KWH MELEBIHI BATAS PEMBELIAN,SISA TOKEN 36.71 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5123020100737",
                    "waktu_lapor": "01/02/2023 12:17:43",
                    "waktu_response": "01/02/2023 12:24:26",
                    "waktu_recovery": "01/02/2023 15:25:40",
                    "durasi_response_time": 403,
                    "durasi_recovery_time": 10874,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2640066",
                    "nama_pelapor": "BP RENDI ",
                    "alamat_pelapor": "JL KH WAHID HASYIM NO 136 E  RT-001 / RW-01 KEL JOMBANG KEC JOMBANG KAB JOMBANG ( DKT KODIM) ",
                    "no_telp_pelapor": "082234652897",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGIHAN MELONJAK, CC EDUKASI UNTUK PEMAKAIAN SUDAH SESUAI DENGA ANGKA STAND YANG DI CATAT PETUGAS, NAMUN PELANGGAN MINTA AGAR ADA PETUGAS MELAKUKAN PENGECEKKAN. MOHON BANTUANNYA. ANGKA STAND 205122 TGL 01/02/2023 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5123020100738",
                    "waktu_lapor": "01/02/2023 12:17:52",
                    "waktu_response": "01/02/2023 12:35:03",
                    "waktu_recovery": "01/02/2023 13:37:33",
                    "durasi_response_time": 1031,
                    "durasi_recovery_time": 3750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGA",
                    "alamat_pelapor": "JL KAWI ATAS NO 36 A RT 7 RW 6 KEL GADING KASRI KEC KLOJEN KOTA MALANG DEPAN PECEL KAWI , TOKO J STORY MALANG ",
                    "no_telp_pelapor": "0341569713",
                    "keterangan_pelapor": "REKENING DIRASA  MELONJAK . 2 BULAN TERAKHIR . STAND AKHIR REKENING (FEBRUARI 2023 ) = (22.282), APP TGL (01/02/2023 ) = ( 22.484), PETUGAS CATER(TIDAK MENGETAHUI RUTIN ATAU TIDAK ), LOKASI PERSIL BERPENGHUNI JIKA PAGI HARI, LETAK APP METER MUDAH DIJANGKAU , TAGIHAN BELUM DILUNASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5223020100839",
                    "waktu_lapor": "01/02/2023 12:18:05",
                    "waktu_response": "01/02/2023 12:18:24",
                    "waktu_recovery": "01/02/2023 12:42:10",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 1426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bilas_aja/bu Diky armanda",
                    "alamat_pelapor": "PERUM VILLA PERMATA BLOK B2 NO 3A PANGKAS RAMBUT, RT/RW 01/16, SINDAR SARI, PASAR KEMIS, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "0895368026540 ",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK FEB/2023 = ST AW 5, ST AK 529. STAND APP 1/2/23 = 661. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR, MUDAH DI JANGKAU KARNA ADA TERUS ORANG RUMAH, RUTIN ). PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT\\nMOHON PELANGGAN DIKONFIRMASI\\n",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K3223020100200",
                    "waktu_lapor": "01/02/2023 12:18:15",
                    "waktu_response": "01/02/2023 12:20:33",
                    "waktu_recovery": "01/02/2023 14:10:06",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 6573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAY",
                    "alamat_pelapor": "JL TENJO  NO 9 KP SUKA JATAKE RT-6 / RW 4 DS TENJO KEC TENJO KAB BOGOR . DEKAT SDN TENJO 5",
                    "no_telp_pelapor": "6285718773780",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), NO METER : 14205083109, SISA 506 KWH, NO TOKEN : 24581265607178834152",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5123020100741",
                    "waktu_lapor": "01/02/2023 12:19:06",
                    "waktu_response": "01/02/2023 13:16:51",
                    "waktu_recovery": "01/02/2023 16:48:41",
                    "durasi_response_time": 3465,
                    "durasi_recovery_time": 12710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROHLI",
                    "alamat_pelapor": "DN CISUMUR NANGERANG, BANTARWARU, TANJUNG, SURIAN, KAB. SUMEDANG, JAWA BARAT. DEKAT  PT SAKO GLOBAL ENGERING  ",
                    "no_telp_pelapor": "081399152409",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB I2/197000 VA    NOMER AGENDA535110512211308758 NO REGISTER 5351111130136 BP LUNAS PADA TGL (12/12/2022 ),  NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMEDANG KOTA"
                },
                {
                    "no_laporan": "K1223020100171",
                    "waktu_lapor": "01/02/2023 12:20:14",
                    "waktu_response": "01/02/2023 14:30:05",
                    "waktu_recovery": "01/02/2023 15:57:22",
                    "durasi_response_time": 7791,
                    "durasi_recovery_time": 5237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PETRIK",
                    "alamat_pelapor": "PERUM VISTA MULTI WAREHOSE BLOK A NO 14 JL INDUSTRI  KEL TANJUNG MORAWA B KEC  TANJUNG MORAWA KAB DELI SERDANG SUMUT",
                    "no_telp_pelapor": "06179740011",
                    "keterangan_pelapor": "MENGAJUKAN BERLANGGANAN INVOICE DAN AGAR DIKIRIM KE ALAMAT EMAIL patrickchenn97@gmail.com KARENA PLN MOBILE BELUM VERIFIKASI AKUN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5123020100743",
                    "waktu_lapor": "01/02/2023 12:20:16",
                    "waktu_response": "01/02/2023 12:22:18",
                    "waktu_recovery": "01/02/2023 12:53:10",
                    "durasi_response_time": 122,
                    "durasi_recovery_time": 1852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PONIRIN ",
                    "alamat_pelapor": "JL- NO- DN SUMBERSIH DS KEDUNGSALAM RT 56 RW 12 KEC DONOMULYO KAB MALANG/ ARAH PANTAI NGLIYEP KE TIMUR ",
                    "no_telp_pelapor": "085850484023",
                    "keterangan_pelapor": "TANGGAL 27/01/2023 PENGGANTIAN APP DENGAN SISA TOKEN= 19 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 50002329725 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020100745",
                    "waktu_lapor": "01/02/2023 12:21:41",
                    "waktu_response": "01/02/2023 12:36:37",
                    "waktu_recovery": "01/02/2023 12:45:24",
                    "durasi_response_time": 896,
                    "durasi_recovery_time": 527,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP   KEN  ",
                    "alamat_pelapor": "JL JALUR 40 DESA NITNEO NO 8-9 RT.1 RW.1  KEL  BOLO, NITNEO, KEC KUPANG BARAT, KAB. KUPANG, NUSA TENGGARA TIMUR  / DEKAT  PABRIK  BUSA OLIMPIK  DAN DEKAT PATUNG GARUDA  ",
                    "no_telp_pelapor": "082254303175",
                    "keterangan_pelapor": "\\\" PELANGGAN PENDAFTARAN PD  R3T 11000- R3T 16500 NOMER AGENDA  431009922212293624  NO REGISTER : 4310015096237 BP LUNAS PADA TGL (  10/01/2023 ), NAMUN HINGGA SAAT INI BELUM REALISASI\\\"-",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5123020100751",
                    "waktu_lapor": "01/02/2023 12:26:21",
                    "waktu_response": "01/02/2023 12:27:09",
                    "waktu_recovery": "01/02/2023 13:46:49",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 4780,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009436462",
                    "nama_pelapor": "BP SOFYAN HIDAYAT",
                    "alamat_pelapor": "JL BERUANG RAYA D1 NO 31 RT 9 RW 7 KEL CIKARANG PUSAT KEC JAYA MUKTI KOTA CIKARANG LOKASI DEKAT SMA N 1 CIKARANG PUSAT",
                    "no_telp_pelapor": "08118468348",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI 2023) = (26.461), APP TGL. (30/01/2023 ) = (26.161). DAN HARI INI ANGKA STAN METER TGL 01/02/2023 = 26.168 \\nPETUGAS CATER (RUTIN DATANG)  REKENING (BELUM) , LETAK APP METER MUDAH DIJANGKAU, LOKASI BERPENGHUNI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020100865",
                    "waktu_lapor": "01/02/2023 12:31:13",
                    "waktu_response": "01/02/2023 12:33:27",
                    "waktu_recovery": "01/02/2023 13:15:46",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 2539,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ASNAH",
                    "alamat_pelapor": "JL RAYA MAU KP SEPATAN NO 38 RT-4 / RW-4 KEL SEPATAN KEC SEPATAN KAB TANGERANG // DEPAN INDOMART SAMPING PR GOLDEN CITY ",
                    "no_telp_pelapor": "087878594220",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN TOKEN. SISA 190 KWH PTL MENYALA. NO TOKEN : 47732067614613252554 VKRN 43 PELANGGAN MENGHUBUNGI KEMBALI (CC.14.EMI) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020100869",
                    "waktu_lapor": "01/02/2023 12:34:39",
                    "waktu_response": "01/02/2023 13:56:58",
                    "waktu_recovery": "01/02/2023 14:00:22",
                    "durasi_response_time": 4939,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIMANJORANG / DsimanjorangS ",
                    "alamat_pelapor": "JL KINEPPEN, KINEPPEN, MUNTE, KAB. KARO, SUMATERA UTARA\\n",
                    "no_telp_pelapor": "081376676278",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5423013101001, K5423013106447 BELUM ADA PENANGANAN DAN PETUGA TIDAK MENGHUBUNGI. TGL 09/01/2023 PROSES PB (B1T/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 1290212008724. TGL 13/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEREMAJAAN PDL DAN SESUAI INFORMASI PELANGGAN YBS TELAH DIHUBUNGI PETUGAS NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. BERDASARKAN INFO PELANGGAN PERIHAL P2TL TIDAK TERDAPAT BUKTI DAN PELANGGAN MERASA KEBERATAN. ",
                    "media": "Twitter",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TIGA BINANGA"
                },
                {
                    "no_laporan": "K1223020100181",
                    "waktu_lapor": "01/02/2023 12:43:14",
                    "waktu_response": "01/02/2023 13:37:58",
                    "waktu_recovery": "01/02/2023 13:48:57",
                    "durasi_response_time": 3284,
                    "durasi_recovery_time": 659,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEVIN ",
                    "alamat_pelapor": "JL MAWAR GG GENTENG NO 1-A RT - RW - KEL SARI REJO KEC MEDAN POLONIA KOTA MEDAN ",
                    "no_telp_pelapor": "085760900601",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA. REK JANUARI 2023  ST. AW =50442 , ST. AK = 50702. REK FABRUARI 2023  ST. AW =50702  , ST. AK = 50702. APP TGL 01/02/2023 =50775 .  RUMAH  DIHUNI. PETUGAS CATAT METER SERING DATANG. APP MUDAH DIJANGKAU. RUMAH BERPAGAR. PADA ACMT 50694. PADA SISTEM 50702 PELANGGAN KHAWTIR TERJADI LONJAKAN\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5123020100785",
                    "waktu_lapor": "01/02/2023 12:44:17",
                    "waktu_response": "01/02/2023 14:10:24",
                    "waktu_recovery": "01/02/2023 14:18:36",
                    "durasi_response_time": 5167,
                    "durasi_recovery_time": 492,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100146529",
                    "nama_pelapor": "BP FERY",
                    "alamat_pelapor": "JL MARGO MULYO PERMAI BLOK AH NO.18 RT0 RW0 KEL- KEC- KOTA SURABAYA / LOKASI PERGUDANGAN DI MARGOMULYO PERMAI  ",
                    "no_telp_pelapor": "082240674622",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI MCB METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 03/01/2023 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (TIDAK HUNI) LAPORAN TERKAIT K5123011300923. PELANGGAN MEMINTA DI KONFIRMASI HARI INI TEKAIT KAPAN APP METER DI PASANG KEMBALI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5223020100901",
                    "waktu_lapor": "01/02/2023 12:49:08",
                    "waktu_response": "01/02/2023 12:54:45",
                    "waktu_recovery": "01/02/2023 14:53:29",
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 7124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARI AGUS",
                    "alamat_pelapor": "JL SEWON RT. 06 KEL TIMBULHARJO KEC SEWON KAB BANTUL // DKT PABRIK JAMU SAPTA SARI ",
                    "no_telp_pelapor": "02744351751",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1MT/900  NO REGISTER 5210312116950 BP LUNAS PADA TANGGAL 25/1/2023 PELANGGAN SUDAHMEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5123020100798",
                    "waktu_lapor": "01/02/2023 12:53:19",
                    "waktu_response": "01/02/2023 13:23:50",
                    "waktu_recovery": "01/02/2023 13:45:32",
                    "durasi_response_time": 1831,
                    "durasi_recovery_time": 1302,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "85031373",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL POGOT 2 LEBAR  NO 23  RT 4 RW 5 KEL TANAH KALI KEDINDING KEC KENJERAN SURABAYA SEBRANG JL TANAH MERAH ",
                    "no_telp_pelapor": "0318688511",
                    "keterangan_pelapor": "TGL 13/01/2023  PENGGANTIAN APP DENGAN SISA TOKEN= 70.98 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  86226125747 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5123020100804",
                    "waktu_lapor": "01/02/2023 12:56:41",
                    "waktu_response": "01/02/2023 13:24:24",
                    "waktu_recovery": "01/02/2023 13:45:37",
                    "durasi_response_time": 1663,
                    "durasi_recovery_time": 1273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL POGOT 2 LEBAR  NO 23  RT 4 RW 5 KEL TANAH KALI KEDINDING KEC KENJERAN SURABAYA SEBRANG JL TANAH MERAH ",
                    "no_telp_pelapor": "0318688511",
                    "keterangan_pelapor": "TGL 13/01/2023 MINGGU PENGGANTIAN APP DENGAN SISA TOKEN= 20.13 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  86226126257",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5223020100927",
                    "waktu_lapor": "01/02/2023 12:58:29",
                    "waktu_response": "01/02/2023 13:01:28",
                    "waktu_recovery": "01/02/2023 14:36:28",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 5700,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SHINTYAWATY",
                    "alamat_pelapor": "JL ADHI KARYA NO 23 RT 7/5 KEDOYA SELATAN KEBON JERUK JAKARTA BARAT",
                    "no_telp_pelapor": "088296277136",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN. TGL 01/02/2023 DATANG PETUGAS TUSBUNG YG MENYARANKAN PELANGGAN UNTUK MELAKUKAN PEMBAYARAN TAGIHAN BULAN JANUARI 2023, PELANGGAN BERKENAN MELAKUKAN PELUNASAN NAMUN TDK DPT DATANG KE KANTOR KARENA SEDANG BEKERJA, MOHON PELANGGAN DIKONFIRMASI UNTUK MELAKUKAN PEMBAYARAN TANPA HARUS KE UNIT.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K2323020100139",
                    "waktu_lapor": "01/02/2023 12:59:51",
                    "waktu_response": "01/02/2023 13:15:49",
                    "waktu_recovery": "01/02/2023 14:48:15",
                    "durasi_response_time": 958,
                    "durasi_recovery_time": 5546,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASPIAN",
                    "alamat_pelapor": "PR TAMAN SARI BKT MUTIARA BLOK BR-1 NO 4 RT 14 KEL GN SMD BARU KEC BPN UTR KT BPN KALTIM",
                    "no_telp_pelapor": "811542727",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN DAYA2200VA  , PEMOHON MEMILIKI MOBIL LISTRIK. NIK KTP 6471032803730001",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5223020100932",
                    "waktu_lapor": "01/02/2023 13:02:15",
                    "waktu_response": "01/02/2023 13:18:42",
                    "waktu_recovery": "01/02/2023 13:58:47",
                    "durasi_response_time": 987,
                    "durasi_recovery_time": 2405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3522552",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL LUMBUNGSARI III NO 22 RT 5 RW 2 KEL KALICARI KEC PEDURUNGAN KOTA SEMARANG ",
                    "no_telp_pelapor": "081225502065",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK (JANUARI , 2023) = 29257, STAND APP (01/02/2023) = 28789, DATA PENDUKUNG (RUMAH TIDAK DIHUNI DAN PAGAR TERKUNCI). INFO  PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K3223020100222",
                    "waktu_lapor": "01/02/2023 13:02:57",
                    "waktu_response": "01/02/2023 13:49:35",
                    "waktu_recovery": "01/02/2023 14:35:56",
                    "durasi_response_time": 2798,
                    "durasi_recovery_time": 2781,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARMAN DAMIN",
                    "alamat_pelapor": "JL POROS DESA PORARA DN 3 DS. PORARA NO.0 RT/RW 0 KEC MOROSI KAB KONAWE. ACUAN : LR DEPAN RUMAH MAKAN SURYA",
                    "no_telp_pelapor": "82217666985",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH. KTP : 7409101007940001. PEMOHON SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K1423020100314",
                    "waktu_lapor": "01/02/2023 13:03:14",
                    "waktu_response": "01/02/2023 13:17:12",
                    "waktu_recovery": "01/02/2023 19:58:06",
                    "durasi_response_time": 838,
                    "durasi_recovery_time": 24054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUNANDAR",
                    "alamat_pelapor": "PR GRIYA DAMAI LESTARI BLK S NO 37 JL-  KEL SUKARAME KEC SUKARAME KOTA BANDAR LAMPUNG, LAMPUNG / DEKAT MUSHOLAH ",
                    "no_telp_pelapor": "085279750132",
                    "keterangan_pelapor": "TGL 22/12/22 PEMBAYARAN PROSES PB (R1MT/ 900 VA) DENGAN NO AGENDA 171209912212211413 DAN NO REG 1712012126619. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT NO.LAPOR K5423013104610",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5123020100817",
                    "waktu_lapor": "01/02/2023 13:05:37",
                    "waktu_response": "01/02/2023 13:13:06",
                    "waktu_recovery": "01/02/2023 13:32:11",
                    "durasi_response_time": 449,
                    "durasi_recovery_time": 1145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YONA ",
                    "alamat_pelapor": "PR DELTAMAS ZONA AMERIKA CALGARY BLOK F NO 30  KEL SUKAMAHI KEC CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT ::",
                    "no_telp_pelapor": "085221224636",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB NON PAKET SLO TARIF R1T /2200 VA NO REGISTER 5370312071232. REALISASI PASANG APP METER ± DES 2022, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN SLO SUDAH DISAMPAIKAN KE UPJ, TEKNISI PELANGGAN INFOKAN PERLU DILAKUKAN AKTIVASI DAHULU AGAR PTL DAPAT DINYALAKAN, KARENA KABEL SAMBUNGAN DARI PIHAK DEVELOPER SUDAH TERSAMBUNG, MOHON SECEPATNYA DISAMBUNG. TERKAIT NO LAPOR K5123012800378. STATUS DI PLN MOBILE SELESAI NAMUN BELUM ADA TINDAKLANJUT DI LOKASI .\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5123020100819",
                    "waktu_lapor": "01/02/2023 13:05:45",
                    "waktu_response": "01/02/2023 13:38:38",
                    "waktu_recovery": "01/02/2023 13:44:33",
                    "durasi_response_time": 1973,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CANDRA",
                    "alamat_pelapor": "JL SETIA BUDI NO -RT - RW -  LIK 2  DS KAMPUNG JAWA KEC TONDANO UTARA KEC MINAHASA /DEKAT MASJID ALFALAH KYI MOJO ",
                    "no_telp_pelapor": "082211915641",
                    "keterangan_pelapor": "TANGGAL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN DESEMBER 2023 BESERTA BK TELAH DILUNASI VIA BRILINK PTL MINTA DISAMBUNG KEMBALI\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TONDANO"
                },
                {
                    "no_laporan": "K5123020100825",
                    "waktu_lapor": "01/02/2023 13:07:39",
                    "waktu_response": "01/02/2023 13:09:34",
                    "waktu_recovery": "01/02/2023 14:20:35",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 4261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIONO",
                    "alamat_pelapor": "JL CENDRAWASIH NO.- RT-13 RW-6 DS WONOSARI KEC WONOSARI KAB MALANG ",
                    "no_telp_pelapor": "081252501561",
                    "keterangan_pelapor": "(IBU LUPA SOFIA) (JL CENDRAWASIH NO.- RT-13 RW-6 DS WONOSARI KEC WONOSARI KAB MALANG ) DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK (1 BULAN) YANG LALU DENGAN CARA (MEMBUKA SEGEL APP METER), DAN DIDISTRIBUSIKAN UNTUK (DIGUNAKAN SOUND SYSTEM). MOHON IDENTITAS PELAPOR DIRAHASIAKAN SESUAI DENGAN UU PERLINDUNGAN SAKSI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020100828",
                    "waktu_lapor": "01/02/2023 13:08:09",
                    "waktu_response": "01/02/2023 13:19:22",
                    "waktu_recovery": "01/02/2023 14:07:54",
                    "durasi_response_time": 673,
                    "durasi_recovery_time": 2912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE ",
                    "alamat_pelapor": "JL NANAS GG 7 NO N648 RT - RW - KEL TAMBAKSARI KEC TAMBAKREJO KAB SIDOARJO \\n",
                    "no_telp_pelapor": "03199542610",
                    "keterangan_pelapor": "PELANGGAN KEHILANGAN / LUPA DENGAN NO ID PEL A/N : TIDAK TAHU , DAYA : 2200, TARIF: R1 , ALAMAT IDPEL : JL NANAS GG 7 NO N648 RT - RW - KEL TAMBAKSARI KEC TAMBAKREJO KAB SIDOARJO \\n.MOHON BANTUAN INFORMASI NO ID PEL KE PELANGGAN BESERTA TUNGGAKAN REKENING KARENA PELANGGAN INGIN DIPASANG KEMBALI \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020100831",
                    "waktu_lapor": "01/02/2023 13:11:08",
                    "waktu_response": "01/02/2023 13:11:40",
                    "waktu_recovery": "01/02/2023 14:28:28",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 4608,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32110902817",
                    "nama_pelapor": "BP YUDHA",
                    "alamat_pelapor": "PR. WISMA SARINADI JL TENIS MEJA BLOK A NO.25KEL. MAGERSAR RT.28 RW6. KEC SIDOARJO KAB SIDOARJO ",
                    "no_telp_pelapor": "08113117778",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PENAMBAHAN KABEL SR DIKARENAKAN RENOVASI BANGUNAN DENGAN NO KTP PELANGGAN 3515084312720005 . MOHON KONFIRMASI DAN TINDAK LANJUT KEPELANGGAN. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100948",
                    "waktu_lapor": "01/02/2023 13:11:22",
                    "waktu_response": "01/02/2023 13:58:05",
                    "waktu_recovery": "01/02/2023 14:50:18",
                    "durasi_response_time": 2803,
                    "durasi_recovery_time": 3133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "927518",
                    "nama_pelapor": "IBU SINU",
                    "alamat_pelapor": "JL JANTI GG KRUING NO 25 RT-11  RW-5 KEL DEPOK KEC CONDONGCATUR KAB SLEMAN // DEKAT AAU / TNI AU ",
                    "no_telp_pelapor": "0274627259",
                    "keterangan_pelapor": "TANGGAL  30/01/2023 BERIKUT BK TELAH DILUNASI VIA SHOPEE (BANK SYARIAH BUKOPIN) SAAT INI DILOKASI MASIH ADA SEGEL NAMUN PTL SUDAH DINYALAKAN OLEH PELANGGAN . ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5123020100835",
                    "waktu_lapor": "01/02/2023 13:13:07",
                    "waktu_response": "01/02/2023 14:56:42",
                    "waktu_recovery": "01/02/2023 15:06:20",
                    "durasi_response_time": 6215,
                    "durasi_recovery_time": 578,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ATIN ",
                    "alamat_pelapor": "JL CIKAMPEK PURWAKARTA RT-1 RW-1 KP CILASARI DS CIBENING KEC BUNGUR SARI KAB PURWAKARTA :: DEPAN PABRIK SEPATU BATA . MASUK GANG SAMPING LASATU ",
                    "no_telp_pelapor": "0264212085",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN KELISTRIKAN DI LOKASI. PELANGGAN MERAGUKAN KONDISI BEROPERASINYA APP METER SEJAK KEMARIN TGL 31/01/2023 SORE , DIMANA INDIKATOR MERAH PADAM DAN PULSA TIDAK BERKURANG MESKIPUN ADA PENGGUNAAN, SISA PULSA SAAT INI 42 KWH ( R1T / 1300 VA ) \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5223020100953",
                    "waktu_lapor": "01/02/2023 13:13:34",
                    "waktu_response": "01/02/2023 13:14:23",
                    "waktu_recovery": "01/02/2023 13:43:54",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 1771,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DYAH",
                    "alamat_pelapor": "EMERALD TERRACE BINTARO. BLOK F03. KELURAHAN PARIGI, KECAMATAN PONDOK AREN. TANGERANG SELATAN",
                    "no_telp_pelapor": "087887623900",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 4841 8118 6402 0307 5714, 7298 5431 0990 7148 9463, SISA 7753 KWH (R2T / 3500) // ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K2323020100143",
                    "waktu_lapor": "01/02/2023 13:14:13",
                    "waktu_response": "01/02/2023 13:29:06",
                    "waktu_recovery": "01/02/2023 15:20:40",
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 6694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GILANG ",
                    "alamat_pelapor": "JL GG BERINGIN 1 KP KELAPA INDAH  NO 128 RT-4 / RW-4 KEL KLAPA INDAH KEC TANGERANG  KOTA TANGERANG    ( BLKG MASJID AL HIDAYAH )  ",
                    "no_telp_pelapor": "083878784212",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN. DISPLAY KWH TERTERA GAGAL ( UPDATE VKRN 43 ) PTL MENYALA SISA KWH 22.93  NO METER   45005374066  DAYA  R1MT / 900 \\n  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K1423020100324",
                    "waktu_lapor": "01/02/2023 13:14:05",
                    "waktu_response": "01/02/2023 14:53:46",
                    "waktu_recovery": "01/02/2023 16:00:16",
                    "durasi_response_time": 5981,
                    "durasi_recovery_time": 3990,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BACHTIAR",
                    "alamat_pelapor": "JL. LEBAK SARI PERUM GRIYA LEBAK SARI BLOK B3 NO. 9 KEL. TALANG JAMBE KEC. SUKARAME KOTA PALEMBANG PROVINSI SUMSEL",
                    "no_telp_pelapor": "081228318989",
                    "keterangan_pelapor": "INFO LAYANAN PROSES PS (L/5500 VA) DENGAN NO AGENDA 141200132302010002 DAN KODE PEMBAYARAN 1412030006305 UNTUK 1 HARI TGL 05 FEBRUARI 2023, JAM PELAKSANAAN PUKUL 07:00 WIB. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5223020100954",
                    "waktu_lapor": "01/02/2023 13:15:03",
                    "waktu_response": "01/02/2023 14:04:49",
                    "waktu_recovery": "01/02/2023 14:56:36",
                    "durasi_response_time": 2986,
                    "durasi_recovery_time": 3107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NINA",
                    "alamat_pelapor": "JL. BRAWIJAYA RINGROAD BARAT TAMAN TIRTO NO.- KEL.TAMANTIRTO KEC.KASIHAN KAB.BANTUL RT.- RW.- >> DEKAT RUKO ",
                    "no_telp_pelapor": "02744286285",
                    "keterangan_pelapor": "TOKEN GAGAL BIASA, PTL MENYALA, SISA KWH 297,ID PELANGGAN 521041357586 , KODE TOKEN 29542618193717855435 MOHON DITINDAKLANJUTI PELANGGAN TELAH MENGHUBUNGI KEMBALI, DAN MENGHENDAKI AGAR SEGERA DITINDAKLANJUTI DIKARENAKAN DIGUNAKAN UNTUK KEGIATAN KANTOR \\nCC.52.IKA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5123020100842",
                    "waktu_lapor": "01/02/2023 13:17:19",
                    "waktu_response": "01/02/2023 13:21:28",
                    "waktu_recovery": "01/02/2023 14:28:04",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 3996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU KIKI",
                    "alamat_pelapor": "JL DIPONEGORO NO. 137A RT 0 RW 0 KEL LEMAH PUTRO KEC SIDOARJO KAB SIDOARJO./ BELAKANG LARITA BAKERY ",
                    "no_telp_pelapor": "0318921886",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 1200 KWH PEMBELIAN TGL 01/02/2023 NO TOKEN : 57022105763392510271 DAN 24061382268940457923",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K2323020100144",
                    "waktu_lapor": "01/02/2023 13:21:27",
                    "waktu_response": "01/02/2023 14:49:03",
                    "waktu_recovery": "01/02/2023 14:55:04",
                    "durasi_response_time": 5256,
                    "durasi_recovery_time": 361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMARYONO",
                    "alamat_pelapor": "JL - Kpr.PERUMAHAN POLDA BLOK C NO  7  KEL GRAHA INDAH KEC BALIKPAPAN UTARA KOTA BALIKPAPAN  ",
                    "no_telp_pelapor": "05427210500",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER/PINDAH APP MELALUI PLN 123 DIKARENAKAN (RENOVASI BANGUNAN ) DENGAN NO KTP 6471051209550003  PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN OLEH  PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K3223020100236",
                    "waktu_lapor": "01/02/2023 13:24:59",
                    "waktu_response": "01/02/2023 13:47:13",
                    "waktu_recovery": "01/02/2023 14:47:50",
                    "durasi_response_time": 1334,
                    "durasi_recovery_time": 3637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MERI",
                    "alamat_pelapor": "DN SALUKASISI, RT01/RW03, DS MALEWONG, KEC LAROMPONG SELATAN, KAB LUWU, SULAWESI SELATAN",
                    "no_telp_pelapor": "81355634642",
                    "keterangan_pelapor": "PROSES PB (R1T/900 VA) DENGAN NO.AGENDA : 326409912301190534 DAN NO. REGISTER : 3264012040835 TGL 19/01/2023 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL 01/02/2023 ADA 6 UNIT",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5123020100862",
                    "waktu_lapor": "01/02/2023 13:26:42",
                    "waktu_response": "01/02/2023 13:59:42",
                    "waktu_recovery": "01/02/2023 14:08:36",
                    "durasi_response_time": 1980,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KORNELIUS",
                    "alamat_pelapor": "INDO MOBIL JL PANTAI INDAH SELATAN 1 NO 1 KEL KAPUK MUARA RT 1 RW 6 KEC PENJARINGAN JAKARTA UTARA, SAMPING BANK BCA",
                    "no_telp_pelapor": "081297659833",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN KWH METER PELANGGAN KARENA TADI MALAM 1 PHASA PADAM DI KHAWATIRKAN ADA GANGGUAN DI SAMBUNGAN KABEL RST PELANGGAN. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020100970",
                    "waktu_lapor": "01/02/2023 13:27:18",
                    "waktu_response": "01/02/2023 15:40:43",
                    "waktu_recovery": "01/02/2023 15:59:15",
                    "durasi_response_time": 8005,
                    "durasi_recovery_time": 1112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMA",
                    "alamat_pelapor": "JL PANTAI CEMARA DN OLENG DESA SRIWI NO- RT1/RW- , KEC JEROWARU, KAB LOMBOK TIMUR // DEKAT MASJID BABI TUAHID KOMODO, DEKAT GARDU",
                    "no_telp_pelapor": "081916800198",
                    "keterangan_pelapor": "APP PRA TERTERA GAGAL. TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43. PTL NORMAL. SISA KWH:69.53. PEMBELIAN TANGGAL 1/2/2023. NO TOKEN : 1115 0321 7913 3972 5418",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100971",
                    "waktu_lapor": "01/02/2023 13:27:22",
                    "waktu_response": "01/02/2023 13:35:18",
                    "waktu_recovery": "01/02/2023 15:05:56",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 5438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK BERY/ bery.meliala@gmail.com",
                    "alamat_pelapor": "THE GREENHILL CLUSTER CHEDI, C1/1, PONDOK RAJEG, KAB. BOGOR, JAWA BARAT (DI SEBERANG MESJID BAITURRAHMAN)",
                    "no_telp_pelapor": "081213679702",
                    "keterangan_pelapor": "(LAYANAN EMAIL)\\n\\nMOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 28/10/2022 TERJADI GANGGUAN(MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN TIDAK BERKURANG). SEJAK 3 BULAN. SISA KWH 233.) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP M Fauzan Al Karima DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 075970 UP3DPK/2022 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN. TERKAIT BUKTI LAPOR  K5222110500667",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5123020100864",
                    "waktu_lapor": "01/02/2023 13:27:57",
                    "waktu_response": "01/02/2023 13:45:19",
                    "waktu_recovery": "01/02/2023 14:06:16",
                    "durasi_response_time": 1042,
                    "durasi_recovery_time": 1257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL  BULAK JAWA NO 8 RT  3 RW 3  KEL JATISARI KEC  JATIASIH  KAB BEKASI  / BELAKANG ALFAMART  ",
                    "no_telp_pelapor": "082113984807",
                    "keterangan_pelapor": " -  TANGGAL  01/02/2023 PENGGANTIAN APP DENGAN SISA TOKEN=  256.66     KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  56225942038 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100202",
                    "waktu_lapor": "01/02/2023 13:31:30",
                    "waktu_response": "01/02/2023 19:16:29",
                    "waktu_recovery": "01/02/2023 19:27:26",
                    "durasi_response_time": 20699,
                    "durasi_recovery_time": 657,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANOF ZARAMI",
                    "alamat_pelapor": "JL KUTILANG NO 44 RT 06 RW 06 KEL KAMPUNG MELAYU KEC SUKAJADI KOTA PEKANBARU ",
                    "no_telp_pelapor": "081267465558",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR TETANGGA KARENA BERADA DIDALAM BANGUNAN . PELANGGAN DENGAN ID PEL181110465255    . PELANGGAN SUDAH MEMBUAT LAPORAN KE KANTOR PLN DENGAN NO AGENDA  181110562212140764  DAN SUDAH DILAKUKAN SURVEY ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K3223020100238",
                    "waktu_lapor": "01/02/2023 13:31:45",
                    "waktu_response": "01/02/2023 13:35:52",
                    "waktu_recovery": "01/02/2023 14:31:17",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 3325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "36259",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL TOHIR I KP KANDANG RT-3 / RW-4 NO 91 KEL JAGAKARSA KEC JAGAKARSA JAKSEL ",
                    "no_telp_pelapor": "6285697174598",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK BULAN JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5123020100880",
                    "waktu_lapor": "01/02/2023 13:35:27",
                    "waktu_response": "01/02/2023 13:43:49",
                    "waktu_recovery": "01/02/2023 14:22:43",
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 2334,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7839811",
                    "nama_pelapor": "BP RAHMAN ",
                    "alamat_pelapor": "JL KERTAJAYA 7E NO 43A  RT-6 / RW- 4 KEL ERLANGGA KEC GUBENG KOTA SURABAYA /ACUAN LOKASI - ",
                    "no_telp_pelapor": "0315030440",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP , DIKARENAKAN RENOVASI BANGUNAN , NIK 3578081303540005 AN SURAHMAN SELAKU PERSIL SEKARANG TERKAIT K5123012700431 BELUM DITINDAK LANJUTI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020100891",
                    "waktu_lapor": "01/02/2023 13:42:16",
                    "waktu_response": "01/02/2023 13:50:25",
                    "waktu_recovery": "01/02/2023 14:59:52",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 4167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEVIN",
                    "alamat_pelapor": "JL- PR OAKWOOD PARK BLOK OW 7 NO. 15 KEC SAMBIKEREP KEL SAMBIKEREP KOTA SURABAYA, JAWA TIMUR ( DEKAT KANTOR BPN PERTANAHAN )",
                    "no_telp_pelapor": "082232322626",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN, PELANGGAN PENGAJUAN MIGRASI PRABAYAR - SOLAR PANEL TGL 1 SEPTEMBER 2022 DAYA R2T 3500 VA, PIHAK DEVELOPER YG MENGAJUKAN PERMOHONAN, INFORMASI PETUGAS MATERIAL APP BELUM TERSEDIA. TERKAIT K5123011700471 BELUM DITINDAK LANJUTI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5223020101010",
                    "waktu_lapor": "01/02/2023 13:43:40",
                    "waktu_response": "01/02/2023 13:54:17",
                    "waktu_recovery": "01/02/2023 15:53:56",
                    "durasi_response_time": 637,
                    "durasi_recovery_time": 7179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI DAMAYANTI",
                    "alamat_pelapor": "JL H.MATALIH RT-9 / RW-10 NO 1F GG 1 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI // DEKAT TOL",
                    "no_telp_pelapor": "6285719498099",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA PULSA PELANGGAN 96  KWH\\nNO TOKEN : 6458 1926 3244 3710 3007  . PELANGGAN MENGHENDAKI UNTUK DIKONFIRMASI PADA HARI INI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020100895",
                    "waktu_lapor": "01/02/2023 13:46:36",
                    "waktu_response": "01/02/2023 14:02:03",
                    "waktu_recovery": "01/02/2023 14:28:20",
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 1577,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "56763",
                    "nama_pelapor": "BP PURNO WIDODO",
                    "alamat_pelapor": "JLN TENGGILIS BARAT BP PURNO WIDODO3  PR KENDANG SARI BLOK I NO 30 RT 02 RW 04 KEL KENDANG SARI KEC TENGGILIS MEJOYO KOTA SURABAYA / DEKAT DG PRAKTEK DOKTER / (LOKASI TIANG DI JALAN TENGGILIS BARAT 2) ",
                    "no_telp_pelapor": "0318433466",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123012500108 (PELANGGAN PENGAJUAN PINDAH TIANG   TGL 03/01/2023, SUDAH DATANG KE RAYON , SYARAT SUDAH LENGKAP, SUDAH DILAKUKAN SURVEY OLEH PETUGAS, NAMUN HINGGA SAAT INI BELUM REALISASI,STATUS SELESAI, \\nPELANGGAN MENGINGINKAN KEPASTIAN  PETUGAS DATANG KE PELANGGAN TANGGAL BRP ?  PELANGGAN MARAH KARENA BELUM ADA TINDAK LANJUT DAN SUDAH DITUNGGU 120 WARGA DAN BP LURAH) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020100897",
                    "waktu_lapor": "01/02/2023 13:48:13",
                    "waktu_response": "01/02/2023 13:58:13",
                    "waktu_recovery": "01/02/2023 14:48:13",
                    "durasi_response_time": 600,
                    "durasi_recovery_time": 3000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NIZAR ",
                    "alamat_pelapor": "JL POS BARAT RT 02 RW 04, NGRUPIT, JENANGAN, KAB. PONOROGO, JAWA TIMUR",
                    "no_telp_pelapor": "085158911399",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T/2200  NOMER AGENDA 515409912301257499 NO REGISTER 5154012104104 BP LUNAS PADA TGL (25/1/2023), PELANGGAN SUDAH/BELUM MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI.SETEMPAT RUMAH KOSONG MOHON UNTUK MENGHUBUNGI DAHULU PELANGGAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DOLOPO"
                },
                {
                    "no_laporan": "K1423020100349",
                    "waktu_lapor": "01/02/2023 13:48:38",
                    "waktu_response": "01/02/2023 15:48:26",
                    "waktu_recovery": "01/02/2023 16:14:31",
                    "durasi_response_time": 7188,
                    "durasi_recovery_time": 1565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELANI",
                    "alamat_pelapor": "JL HANG JEBAT NO 9 RT-0 / RW- 0 KEL 30 ILIR KEC BUKIT KECIL, PALEMBANG - SUMATERA SELATAN. ",
                    "no_telp_pelapor": "08117870821",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REK DESEMBER 2022 ST AW = 65559, ST AK = 65559, REK JANUARI 2023 ST AW = 65559, ST AK = 65559, REK FEBRUARI 2023 ST AW = 65559, ST AK = 67925. ST APP TGL  01/02/2023 = 67989. REK BELUM DI LUNASI, PELANGGAN MENUNGGU KOREKSI. RUMAH DIHUNI HANYA PENJAGA SEJAK PERTENGAHAN TAHUN 2022, BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, PETUGAS CATER TIDAK MENGETAHUI DATANG. INFO PELANGGAN HANYA MENGGUNAKAN ALAT ELEKTRONIK KULKAS DAN AC. MOHON PELANGGAN DIKONFIRMASI PERIHAL TSB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K1423020100350",
                    "waktu_lapor": "01/02/2023 13:48:30",
                    "waktu_response": "01/02/2023 13:54:18",
                    "waktu_recovery": "01/02/2023 19:58:20",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 21842,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANANG",
                    "alamat_pelapor": "JL SADAR GG UTAMA IV NO - RT 08 RW 01 KEL KORPRI RAYA KEC  SUKARAME, KOTA BANDAR LAMPUNG, LAMPUNG - LOKASI DEKAT YAYASAN AL-KARIM RASYID INDONESIA",
                    "no_telp_pelapor": "085709531688",
                    "keterangan_pelapor": "TGL 06/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE  DENGAN NO AGENDA 171209912301061780 DAN 171209912301061779  DAN NO KODE PEMBAYARAN 1712012126985  DAN 1712012126984  . TGL 06/01/2023 BP DAN STROOM AWAL TELAH DILUNASI MELALUI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5223020101021",
                    "waktu_lapor": "01/02/2023 13:48:46",
                    "waktu_response": "01/02/2023 13:50:43",
                    "waktu_recovery": "01/02/2023 15:14:39",
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 5036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENDAH",
                    "alamat_pelapor": "JL KEMANG RAYA NO 57 RT 5 RW 5 KEL KALIBARU KEC CILODONG KOTA DEPOK JABAR",
                    "no_telp_pelapor": "6281585077488",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. PELANGGAN MERASA TOKEN BOROS UNTUK 6 APP PRABAYAR. PEMBELIAN TOKEN RP 100.000,- BIASANYA UNTUK 15 HARI NAMUN SAAT INI HANYA 1 MINGGU. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5123020100901",
                    "waktu_lapor": "01/02/2023 13:49:45",
                    "waktu_response": "01/02/2023 13:52:07",
                    "waktu_recovery": "01/02/2023 13:54:56",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM",
                    "alamat_pelapor": "JL KYAIMANGUN III RT4 RW 5, KEL PAKINTELAN, KEC GUNUNGPATI, KOTA SEMARANG, JAWA TENGAH",
                    "no_telp_pelapor": "082257572900",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T TARIF/DAYA 1300 VA NOMER AGENDA 523539912301257411NO REGISTER 5235312075119 BP LUNAS PADA TGL (25 //01 /2023), PELANGGAN SUDAH  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K1223020100210",
                    "waktu_lapor": "01/02/2023 13:50:23",
                    "waktu_response": "01/02/2023 13:53:45",
                    "waktu_recovery": "01/02/2023 15:07:27",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 4422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AKBAR",
                    "alamat_pelapor": "JL KARTAMA GG NURKARMILA     RT-5 / RW-6",
                    "no_telp_pelapor": "081274951037",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN 32762425528758405087 UPDATE VKRN 43/ TIDAK ADA PEMBAHARUAN APP (SISA KWH = 352 KWH) // PELANGGAN YBS MELAPOR KEMBALI,13:58 01/02/2023 UPDATE ALAMAT : JL KARTAMA GG NURKARMILA  NO - RT-5 / RW-6 KEL MAHARATU KEC MAROYAN DAMAI KOTA PEKAN BARU // DEKAT SEKOLAH TK  MOHON PENANGANANNYA (CC.53.BUDIANA)\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5223020101024",
                    "waktu_lapor": "01/02/2023 13:52:34",
                    "waktu_response": "01/02/2023 13:58:35",
                    "waktu_recovery": "01/02/2023 14:16:31",
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 1076,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRIK",
                    "alamat_pelapor": "JL PANTAI INDAH SELATAN I BLK H NO.1 P I K, KAMAL MUARA, PENJARINGAN, KOTA ADM. JAKARTA UTARA, DKI JAKARTA",
                    "no_telp_pelapor": "6287888512559",
                    "keterangan_pelapor": "PELANGGAN MELAKUKAN REGISTRASI PD DI ID PEL : 548300527722 DENGAN TARIF/DAYA (S3/690000VA-S3/865000VA) DENGAN NO REGISTER : 5421013159091. PADA SAAT PELANGGAN AKAN MELAKUKAN PEMBAYARAN TIDAK BISA PADA DATA TERDAPAT TULISAN PEMBATALAN PERMOHONAN. PELANGGAN TIDAK DIBERIKAN INFORMASI MENGENAI PEMBATALAN PERMOHONAN TERSEBUT, MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5123020100906",
                    "waktu_lapor": "01/02/2023 13:54:21",
                    "waktu_response": "01/02/2023 14:13:39",
                    "waktu_recovery": "01/02/2023 14:42:50",
                    "durasi_response_time": 1158,
                    "durasi_recovery_time": 1751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDI",
                    "alamat_pelapor": "DN SIGARKUPATNO 0 RT 03 RW 05, PANGKALANPARI, JATITUJUH, KAB. MAJALENGKA, JAWA BARAT",
                    "no_telp_pelapor": "085321303703",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB ..TARIF/DAYA I2/131000 NOMER AGENDA 535279912211050860 NO REGISTER 5352711070516 BP LUNAS PADA TGL (08/11/2022), PELANGGAN KURANG MENGETAHUI  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JATIWANGI"
                },
                {
                    "no_laporan": "K1223020100212",
                    "waktu_lapor": "01/02/2023 13:55:20",
                    "waktu_response": "01/02/2023 14:36:13",
                    "waktu_recovery": "01/02/2023 14:37:09",
                    "durasi_response_time": 2453,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU THERESIA",
                    "alamat_pelapor": "ASRAMA PUTRA ST.YOSEP  JL GAJAH MADA NO. RT- 02 / RW- 12 KEL TITIAN ANTUI KEC PINGGIR KAB BENGKALIS RIAU",
                    "no_telp_pelapor": "076592373",
                    "keterangan_pelapor": "MOHON BANTUAN, PADA TGL 20/1/2023 PELANGGAN DATANG KE ULP MELAKUKAN MIGRASI TARIF DENGAN MEMBAWA PERSYARATAN TERKAIT MIGRASI TARIF, NAMUN SAMPAI SAAT INI PELANGGAN BELUM DILAKUKAN KONFIRMASI DAN SURVEY",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5223020101032",
                    "waktu_lapor": "01/02/2023 13:56:07",
                    "waktu_response": "01/02/2023 13:57:51",
                    "waktu_recovery": "01/02/2023 21:21:16",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 26605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUTRI",
                    "alamat_pelapor": "JL. PONDOK UNGU, PERUM. PONDOK UNGU PERMAI CLUSTER SANUR SEKTOR V BLOK S6 NO. 23 RT 003 RW 049. KEL. BAHAGIA KEC. BABELAN KOTA BEKASI DEKAT SDIT AT TAQWA PUSAT JIKA GOOGLE MAP, KETIK HOMEMADE IBOEN",
                    "no_telp_pelapor": "085717233378",
                    "keterangan_pelapor": "MOHON BATUAN LAYANAN PROGRAM GESER / PINDAH APP METER DIKARENAKAN TEMBOK SUDAH RAPUH. PELANGGAN SELAKU PEMILIK PERSIL. NO KTP PEMILIK PERSIL : 3175024803870006. PELANGGAN SUDAH MELUNASI PEMBAYARAN PENGGESERAN KWH METER PADA TANGGAL 31/01/2023 SEBESAR RP.  97,509. PELANGGAN PERNAH LAPOR DENGAN NO: K3223012900098, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5123020100908",
                    "waktu_lapor": "01/02/2023 13:58:13",
                    "waktu_response": "01/02/2023 14:00:34",
                    "waktu_recovery": "01/02/2023 17:11:10",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 11436,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU MUTIA",
                    "alamat_pelapor": "JLN LAPANGAN BOLA NO.5 RT 02 RW 7 KEL SRENGSENG KEC KEMBANGAN JAKARTA BARAT - ACUAN: DI DEPAN ALFAMART",
                    "no_telp_pelapor": "081285677592",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN DAN KONFIRMASI TERKAIT PELANGGAN MENGELUHKAN REKENING LISTRK MULAI BULAN SEPTEMBER 2022 SAMPAI REKENING BULAN JANUARI 2023 DIRASA PELANGGAN JUMLAH TAGIHANNYA MELONJAK (ID PEL: 543300436842) , ANGKA STAND REKENING JANUARI 2023 = 54.081 , ANGKA STAND APP PELANGGAN TGL 01/02/2023 = 54.321 , PERSIL DIHUNI, PEMAKAIAN ELEKTRONIK SUDAH DIKURANGI (HANYA MENYALAKAN LAMPU DAN KIPAS ANGIN SAJA , PETUGAS CATTER TIDAK MENGETAHUI SATANG ATAU TIDAK , LETAK APP MUDAH DIJANGKAU ,REKENING LISTRIK SUDAH DILUNASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5223020101046",
                    "waktu_lapor": "01/02/2023 14:04:38",
                    "waktu_response": "01/02/2023 14:05:55",
                    "waktu_recovery": "01/02/2023 14:34:16",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 1701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KIKI",
                    "alamat_pelapor": "JL.SWADAYA 2 RT 004/RW009 NO. 25 KELURAHAN MANGGARAI KECAMATAN TEBET, KOTA JAKARTA SELATAN, PROVINSI DKI JAKARTA, GG GURAMI DEKAT MASJID NURUL HUDA",
                    "no_telp_pelapor": "081311296885",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM SISA 265,9 KWH, NO TOKEN 0146 6768 5689 6549 5217 DAN 0719 9675 3549 9632 4496\\n\\n",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020101054",
                    "waktu_lapor": "01/02/2023 14:08:11",
                    "waktu_response": "01/02/2023 14:27:49",
                    "waktu_recovery": "01/02/2023 14:42:15",
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nzsputra_11",
                    "alamat_pelapor": "JALAN BAHKILONG RT/RW 08/04,SUKASARI ,SERANG BARU ,KAB BEKASI(TOKO HANNA FRIEDCHICKEN)",
                    "no_telp_pelapor": "082111587372",
                    "keterangan_pelapor": "BLOCKING TOKEN PTL MENYALA SISA KWH 30",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100222",
                    "waktu_lapor": "01/02/2023 14:11:33",
                    "waktu_response": "01/02/2023 14:12:43",
                    "waktu_recovery": "01/02/2023 14:38:59",
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 1576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LISMA DEWI",
                    "alamat_pelapor": "JL SM RAJA NO 317 RT 0 RW 0 KEL AEK MANIS KEC SIBOLGA SELATAN  KOTA SIBOLGA ACUAN DEPAN TOKO MATAHARI KOMPUTER, DAN INDAH KARGO LOGISTIK",
                    "no_telp_pelapor": "081375306868",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES GESER/PINDAH SR DIKARENAKAN TERKENA AIR KARNEA TERLALU DEKAT PAGAR RUMAH . PEANGGAN KHAWATIR TERJADI KORSLETING",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5123020100935",
                    "waktu_lapor": "01/02/2023 14:12:09",
                    "waktu_response": "01/02/2023 15:48:36",
                    "waktu_recovery": "01/02/2023 16:24:29",
                    "durasi_response_time": 5787,
                    "durasi_recovery_time": 2153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI / PELANGGAN MENGHUBUNGI KEMBALI BELUM ADA PEMASANGAN KEMBALI (CC.51.ATMOJO)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020100941",
                    "waktu_lapor": "01/02/2023 14:13:35",
                    "waktu_response": "01/02/2023 14:14:25",
                    "waktu_recovery": "01/02/2023 14:29:20",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "85292",
                    "nama_pelapor": "IBU JULI ",
                    "alamat_pelapor": "PR GRIYA LOKA BSD JL WORTEL IV BLOK E3 NO 10 RT2 RW9 KEL RAWA BUNTU KEC SERPONG KOTA TANGSEL / BELAKANG RUKO PERSAILED ",
                    "no_telp_pelapor": "0811805862",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP VIA CC PLN 123 TGL 16/06/2022, SUDAH ADA PEMBAYARAN NO REGISTER 5662032005149 LUNAS TGL 16/06/2022 SEBESAR RP 502.207 BUKTI PEMBAYARAN TERLAMPIR, TERKAIT K5422061601376  SUDAH DIKONFIRMASI OLEH PETUGAS NAMUN TIDAK ADA WAKTU YANG TEPAT UNTUK BERTEMU PELANGGAN DILOKASI KARENA LOKASI KOSONG, NAMUN HINGGA SAAT INI BELUM REALISASI , DILOKASI SAAT INI SUDAH ADA TUKANG UNTUK RENOVASI , ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K1223020100228",
                    "waktu_lapor": "01/02/2023 14:16:08",
                    "waktu_response": "01/02/2023 14:35:10",
                    "waktu_recovery": "01/02/2023 14:37:14",
                    "durasi_response_time": 1142,
                    "durasi_recovery_time": 124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELI ",
                    "alamat_pelapor": "JL MERDEKA NO 53   RT-12 RW - KEL BINTAN KEC DUMAI KOTA KOTA DUMAI ",
                    "no_telp_pelapor": "081371671166",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN ID PEL 182501168168 TELAH MELAKUKAN PEMBELIAN TOKEN KONTER SEBESAR RP 50.000.- NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 1142  KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5223020101073",
                    "waktu_lapor": "01/02/2023 14:17:43",
                    "waktu_response": "01/02/2023 18:45:13",
                    "waktu_recovery": "01/02/2023 18:50:45",
                    "durasi_response_time": 16050,
                    "durasi_recovery_time": 332,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "DN KRAJAN NO. RT.7 RW.2, GETASREJO, GROBOGAN, KAB. GROBOGAN, JAWA TENGAH",
                    "no_telp_pelapor": "082173730689",
                    "keterangan_pelapor": "TGL 25/01/2023  PROSES PD (R1T/1300VA - R3T/13200VA) DENGAN NO.REGISTER: 5255315014698  TGL  25/01/2023   BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI VIA BCA, NAMUN HINGGA SAAT INI BELUM TEREALISASI.\\nPELANGGAN MENGHUBUNGI KEMBALI BELUM ADA KONFIRMASI DAN TINDAK LANJUT DARI PETUGAS CC.52.FIRDAUS_A. PELANGGAN MENGHUBUNGI KEMBALI MEMINTA KONFIRMASI TERKAIT PEMBATALAN PERMOHONAN PD CC.52.ALFIAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5123020100959",
                    "waktu_lapor": "01/02/2023 14:23:38",
                    "waktu_response": "01/02/2023 14:24:24",
                    "waktu_recovery": "01/02/2023 14:29:28",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMZAH ",
                    "alamat_pelapor": "PR BSD BLOK L4 NO.11 SEK 14.4 KEL LENGKONG KEC SERPONG SELATAN KOTA TANGSEL :: RUMAH POJOK PAGAR HITAM ",
                    "no_telp_pelapor": "081213588585",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN, UPDATE VKRN 43, SISA 17.15 KWH :: 05768340390834040750  39599836182722108506 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020100962",
                    "waktu_lapor": "01/02/2023 14:24:46",
                    "waktu_response": "01/02/2023 15:13:32",
                    "waktu_recovery": "01/02/2023 16:51:13",
                    "durasi_response_time": 2926,
                    "durasi_recovery_time": 5861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JARWAN",
                    "alamat_pelapor": "DN BROTO RT-4 RW-02 DS BROTO KEC SLAHUNG KAB PONOROGO / APP METER DITENGAH SAWAH, DEKAT DK TLAMPIS BROTO. DARI BALAI DESA KE BARAT -+200M, LALU KE SELATAN -+500M",
                    "no_telp_pelapor": "082332617628",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (APP METER KETERANGAN GAGAL , NM TOKEN 4227-4302-0395-8379-9976 DAN 0467-8186-2250-2090-1658).  KONDISI PTL MENYALA. SISA PULSA (PELANGGAN TIDAK MENGETAHUI). APP METER BELUM ADA PEMBARUAN \\nK5123013100439 / LAPOAN SEBELUMNYA K5123013100439",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K1223020100236",
                    "waktu_lapor": "01/02/2023 14:24:47",
                    "waktu_response": "01/02/2023 14:31:44",
                    "waktu_recovery": "01/02/2023 14:35:09",
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 205,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD AFANDI",
                    "alamat_pelapor": "JL MERDEKA DOLOK SANGGUL NO - RT - RW - KEC DOLOK SANGGUL DS DOLOK SANGGUL  KAB HUMBANG HASUNDUTAN ACUAN BALIHO GUDANG GARAM ",
                    "no_telp_pelapor": "085270695212",
                    "keterangan_pelapor": "INPUT TOKEN TERTERA GAGAL SETELAH UPDATE VKRN 43,  SISA 198.81 KWH. NO TOKEN 0613 1349 6452 7974 1151",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DOLOK SANGGUL"
                },
                {
                    "no_laporan": "K5123020100964",
                    "waktu_lapor": "01/02/2023 14:26:10",
                    "waktu_response": "01/02/2023 15:38:08",
                    "waktu_recovery": "01/02/2023 19:13:11",
                    "durasi_response_time": 4318,
                    "durasi_recovery_time": 12903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001309473",
                    "nama_pelapor": "IBU ANIF",
                    "alamat_pelapor": "JL -  DS SUKOWIDI RT 4 RW 1 NO - KEC KARTOHARJO KAB MAGETAN // ACUAN DEKAT TEROWONGAN JALAN TOL SUKOWIDI ",
                    "no_telp_pelapor": "085646483991",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN RENOVASI DI NO IDPEL 515050368261 AN F ROHMAN NO KTP : 3520150108700001",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAOSPATI"
                },
                {
                    "no_laporan": "K1223020100238",
                    "waktu_lapor": "01/02/2023 14:26:59",
                    "waktu_response": "01/02/2023 19:16:41",
                    "waktu_recovery": "01/02/2023 19:27:41",
                    "durasi_response_time": 17382,
                    "durasi_recovery_time": 660,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LENA",
                    "alamat_pelapor": "JL H AGUS SALIM NO- RT-RW- KEL PULAU KAROMAH KEC SUKAJADI KOTA PEKANBARU LOKASI RUMAH SAKIT SANTA MARIA PKU",
                    "no_telp_pelapor": "076139161",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN PELANGGAN INGIN MENGAJUKAN PD NAMUN PELANGGAN TIDAK MENGETAHUI ID PEL. PEMILIK: A/N ALEXIUS SUDARMANTO NO KTP 1371031103680005  ALAMAT JL H AGUS SALIM NO- RT-RW- KEL PULAU KAROMAH KEC SUKAJADI KOTA PEKANBARU LOKASI RUMAH SAKIT SANTA MARIA PKU",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K3223020100264",
                    "waktu_lapor": "01/02/2023 14:29:13",
                    "waktu_response": "01/02/2023 14:32:36",
                    "waktu_recovery": "01/02/2023 15:39:29",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 4013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINI ",
                    "alamat_pelapor": "JL.PADANG SELATAN  PR.CENDANA MATA AIR  THP.II  BLOK D NO.24  KEL.MT AIR KEC.PADANG SELATAN  KOTA PADANG ",
                    "no_telp_pelapor": "087872416118",
                    "keterangan_pelapor": "TGL 31/01/2023 APP DI BUNGGKAR  DAN DI TGL YANG SAMAM TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI.PTL MINTA SEGERA DISAMBUNG, ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K3223020100266",
                    "waktu_lapor": "01/02/2023 14:31:31",
                    "waktu_response": "01/02/2023 14:32:33",
                    "waktu_recovery": "01/02/2023 15:21:51",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 2958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP SUPRIADI",
                    "alamat_pelapor": "JL - NO - KP KRTOS RT 1 RW 4, DESS SINDANG SARI, PASAR KEMIS, KAB TANGERANG SETEMPAT TOWER ",
                    "no_telp_pelapor": "087885442789",
                    "keterangan_pelapor": "PELANGGAN INGIN MENGAJUKAN PERPANJANGAN PS TERKAIT NO REG ; 5666029003184 , KEPERLUAN TOWER SELAMA 3 HARI DAYA 7700 VA MULAI TGL 2/2/2023 PKL 8 PAGI SD TGL 4/2/23 PELANGGAN INGIN DILAYANI DGN 12 JAM NYALA , PEMOHON AN BP ASEP SUPRIADI NIK ; 3671131011660007  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020101112",
                    "waktu_lapor": "01/02/2023 14:34:55",
                    "waktu_response": "01/02/2023 14:49:11",
                    "waktu_recovery": "01/02/2023 15:12:18",
                    "durasi_response_time": 856,
                    "durasi_recovery_time": 1387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARYO",
                    "alamat_pelapor": "DN KEMUKUS KEL KALIWIRO  RT-2 / RW-2 KEC KALIWIRO KAB WONOSOBO// PERTIGGAN TUGU DOPLAK KALIWIRO ",
                    "no_telp_pelapor": "081275443810",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN. PTL NORMAL SISA 18 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBUMEN"
                },
                {
                    "no_laporan": "K5223020101115",
                    "waktu_lapor": "01/02/2023 14:37:04",
                    "waktu_response": "01/02/2023 14:42:08",
                    "waktu_recovery": "01/02/2023 19:21:59",
                    "durasi_response_time": 304,
                    "durasi_recovery_time": 16791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "8293800",
                    "nama_pelapor": "BP DEKI",
                    "alamat_pelapor": "JL. - NO.- KEL.TIRTONIRMOLO KEC KASIHAN, KAB BANTUL DIY RT.6 RW.-  / DEKAT PABRIK GULA MADUKISMO ",
                    "no_telp_pelapor": "081215719978",
                    "keterangan_pelapor": "TANGGAL 30/01/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK JANUARI TELAH DILUNASI VIA UNIT, MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5223020101116",
                    "waktu_lapor": "01/02/2023 14:37:56",
                    "waktu_response": "01/02/2023 15:00:02",
                    "waktu_recovery": "01/02/2023 15:47:32",
                    "durasi_response_time": 1326,
                    "durasi_recovery_time": 2850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmed Alif_",
                    "alamat_pelapor": "PANGEBATAN RT 4 RW 2, JLN LOGAWA , KONTRAKAN ISI 3 PETAK",
                    "no_telp_pelapor": "089665923805",
                    "keterangan_pelapor": "TERKAIT K5423012706841, MOHON TINDAK LANJUT DAN PENYELESAIANNYA. PERGANTIAN APP PRABAYAR KARENA PEREMAJAAN. SESUAI INFO PELANGGAN  MASIH TERDAPAT SISA KWH 40 an KWH PADA (ID METER LAMA 45102432973). YBS MENGINGINKAN AGAR TOKEN TSB DAPAT DIKONVERSI KE APP BARU (ID METER : 32209752479).",
                    "media": "Facebook",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5123020100988",
                    "waktu_lapor": "01/02/2023 14:38:45",
                    "waktu_response": "01/02/2023 14:57:57",
                    "waktu_recovery": "01/02/2023 15:17:27",
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 1170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RANTI",
                    "alamat_pelapor": "JL RAYA TENGAH NO 9  CLUSTER CHELSEA MODERN HOME   RT-8 / RW-12 KEL KP TENGAH KEC KRAMAT JATI JAKTIM /DEKAT MASJID DAN UNIVESITAS 13520",
                    "no_telp_pelapor": "081328225515",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN RENOVASI NIK 3201034806900004 A/N MARTHA FIRANTI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K3223020100271",
                    "waktu_lapor": "01/02/2023 14:38:59",
                    "waktu_response": "01/02/2023 14:55:20",
                    "waktu_recovery": "01/02/2023 15:10:13",
                    "durasi_response_time": 981,
                    "durasi_recovery_time": 893,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA ",
                    "alamat_pelapor": "JL LINTAS BAHAUR KALAWA NO 0 RT 6 RW 0 KEL KALAWA KEC KAHAYAN HILIR KAB PULANG PISAU KALIMANTAN TENGAH . DEPAN GARDU INDUK ",
                    "no_telp_pelapor": "6285753488341",
                    "keterangan_pelapor": "JL LINTAS BAHAUR KALAWA NO 0 RT 6 RW 0 KEL KALAWA KEC KAHAYAN HILIR KAB PULANG PISAU KALIMANTAN TENGAH . DEPAN GARDU INDUK ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PULANG PISAU"
                },
                {
                    "no_laporan": "K5123020100989",
                    "waktu_lapor": "01/02/2023 14:39:22",
                    "waktu_response": "01/02/2023 14:47:01",
                    "waktu_recovery": "01/02/2023 14:52:56",
                    "durasi_response_time": 459,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RASYID ",
                    "alamat_pelapor": "DS KLABANG  NO.0  RT-8  RW-4 KEC KLABANG KAB BONDOWOSO ( JL. RAYA BONDOWOSO  )   ( LOKASI SULIT DILALUI BILA HUJAN ) ",
                    "no_telp_pelapor": "082310633104",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 32106066312 KESULITAN PEMBELIAN TOKEN 100.000,-  DI ( M KIOS / ALFAMART  ) DENGAN KETERANGAN  ( MELEBIHI BATAS APP ) DAN KETERANGAN ''  TIDAK ADA KENDALA PEMBELIAN  ” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 10 KWH . TERIMAKASIH   ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BONDOWOSO"
                },
                {
                    "no_laporan": "K1223020100248",
                    "waktu_lapor": "01/02/2023 14:42:25",
                    "waktu_response": "01/02/2023 15:09:51",
                    "waktu_recovery": "01/02/2023 15:30:06",
                    "durasi_response_time": 1646,
                    "durasi_recovery_time": 1215,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAJA",
                    "alamat_pelapor": "JL MEKATANI BLOK 2 NO.10 RT- / RW- DN II DESA MARENDAL I KEC PATUMBAK KAB DELI SERDANG SUMUT",
                    "no_telp_pelapor": "082364262127",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 2023 = 69350 APP TGL 1/2/2023 = 69155 RUMAH DIHUNI, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K1423020100383",
                    "waktu_lapor": "01/02/2023 14:43:30",
                    "waktu_response": "01/02/2023 15:52:11",
                    "waktu_recovery": "01/02/2023 15:53:38",
                    "durasi_response_time": 4121,
                    "durasi_recovery_time": 87,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA",
                    "alamat_pelapor": "PR NOVEL INDAH II, JL KOMPLEK PERMATA BERLIAN BLOK C NO 3 KEL SEI SAPIH KEC KURANJI KOTA PADANG",
                    "no_telp_pelapor": "08116650146",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 4 BULAN YANG LALU DENGAN NO METER 22121456325 SISA 37 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5123020100998",
                    "waktu_lapor": "01/02/2023 14:47:04",
                    "waktu_response": "01/02/2023 15:39:50",
                    "waktu_recovery": "01/02/2023 16:50:21",
                    "durasi_response_time": 3166,
                    "durasi_recovery_time": 4231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANGKUT PRANGIN -ANGIN ",
                    "alamat_pelapor": "JL PETRANG GG.SEMPAKATA NO 28A RT/RW- KEL KAMPUNG DALAM KEC KABANJAHE KOTA KABANJAHE , DEKAT RUMAH WAKIL BUPATI ",
                    "no_telp_pelapor": "082297550040",
                    "keterangan_pelapor": "TANGGAL  PELANGGAN  TDK MENGETAHUI  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023  PEMBAYARAN TAGIHAN  DIBULAN  FEBRUARI  2023   TELAH DILUNASI VIA INDOMART  . NAMUN PELANGGAN MENGALAMI KESULITAN  PEMBAYARAN  UNTUK TAGIHAN   DIBULAN  JANUARI  2023   PTL MINTA DISAMBUNG KEMBALI/UPDATE ALAMAT.CC.51.FITRIDY ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5123020101003",
                    "waktu_lapor": "01/02/2023 14:50:19",
                    "waktu_response": "01/02/2023 15:23:17",
                    "waktu_recovery": "01/02/2023 15:49:15",
                    "durasi_response_time": 1978,
                    "durasi_recovery_time": 1558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14024307077",
                    "nama_pelapor": "BP DANAR",
                    "alamat_pelapor": "JL RAYA PENGASINAN PR THE MINIMALIS NO 32 RT- RW- KEL JATIMULYA KEC TAMBUN SELATAN KAB BEKASI\\nDEKAT HOLAND BAKERY",
                    "no_telp_pelapor": "081392605228",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH.728.93 / NO TOKEN : 19799254033599043822/ TIDAK MENGETAHUI ADA PEMBAHARUAN APP",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5123020101005",
                    "waktu_lapor": "01/02/2023 14:50:20",
                    "waktu_response": "01/02/2023 15:17:39",
                    "waktu_recovery": "01/02/2023 16:21:01",
                    "durasi_response_time": 1639,
                    "durasi_recovery_time": 3802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1684165",
                    "nama_pelapor": "BP IBRAHIM ",
                    "alamat_pelapor": "JL SUNAN GIRI NO 52 RT 2 RW 3 KEL KEBOMAS KEC KEBOMAS KAB GRESIK // DEPAN KANTOR KECAMATAN ",
                    "no_telp_pelapor": "081216603450",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANURI TELAH DILUNASI PLN RAYON TERKAIT PTL MINTA SEGERA DISAMBUNG. (PELANGGAN SUDAH KE RAYON UNTUK MELUNASI PEMBAYARAN BULAN JANUARI 2023) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5123020101014",
                    "waktu_lapor": "01/02/2023 14:53:25",
                    "waktu_response": "01/02/2023 15:01:28",
                    "waktu_recovery": "01/02/2023 15:33:17",
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 1909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10025742",
                    "nama_pelapor": "IBU YOHANA RIWUNG",
                    "alamat_pelapor": "JL KERTAJAYA INDAH TIMUR 16A NO.17 RT 0 RW 0  KEL.KLAMPIS KEC.-  KOD  SURABAYA / LOKASI  KOMPLEK  PERTOKOAN MEGA  GALAXI   ",
                    "no_telp_pelapor": "082116789188",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 30/01/2023 TAGIHAN BULAN JANUARI 2023 TELAH DILUNASI VIA M-BCA PTL MINTA DISAMBUNG KEMBALI (LOKASI RUKO KOSONG) \\nPELANGGAN PERNAH LAPOR DENGAN NO LAPOR  K5123013000926   STATUS SELESAI  BELUM ADA TINDAK LANJUT, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020101028",
                    "waktu_lapor": "01/02/2023 14:58:13",
                    "waktu_response": "01/02/2023 15:36:04",
                    "waktu_recovery": "01/02/2023 16:06:25",
                    "durasi_response_time": 2271,
                    "durasi_recovery_time": 1821,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32002906470",
                    "nama_pelapor": "BP TASMIDI",
                    "alamat_pelapor": "PERUM BLURU PERMAI BLOK K NO 3 KEL BLURU KIDUL KEC SIDOARJO KAB SIDOARJO ",
                    "no_telp_pelapor": "08123144693",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA ,SISA KWH 15 DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS , NO TOKEN 52920363170551435744 , 40815961361416449019",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5123020101032",
                    "waktu_lapor": "01/02/2023 15:01:20",
                    "waktu_response": "01/02/2023 15:40:21",
                    "waktu_recovery": "01/02/2023 16:50:26",
                    "durasi_response_time": 2341,
                    "durasi_recovery_time": 4205,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANGKUT ",
                    "alamat_pelapor": "JL PETRANG GG.SEMPAKATA NO 28A RT/RW- KEL KAMPUNG DALAM KEC KABANJAHE KOTA KABANJAHE , DEKAT RUMAH WAKIL BUPATI ",
                    "no_telp_pelapor": "082297550040",
                    "keterangan_pelapor": "IDPEL 122190086349  TAGIHAN BULAN JAN 2023 PELANGGAN BELUM MERASA PEMBAYARAN , PELANGGAN KONFIRMASI UNTUK PEMBAYARAN TAGIHAN TERSEBUT (INDIKASI DANA TALANGAN) YANG RESMI MELALUI/VIA APA , MOHON BANTUAN KONFIRMASI KE PELANGGAN. TERIMA KASIH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KABANJAHE"
                },
                {
                    "no_laporan": "K5223020101172",
                    "waktu_lapor": "01/02/2023 15:05:28",
                    "waktu_response": "01/02/2023 15:08:13",
                    "waktu_recovery": "01/02/2023 15:32:38",
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 1465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2675180",
                    "nama_pelapor": "BP BAYU ",
                    "alamat_pelapor": "GG GARUDA JL.BATAS DUKUH SARI 42 - RT-0 / RW-0",
                    "no_telp_pelapor": "6285739436868",
                    "keterangan_pelapor": "PELANGGAN MEMOHON UNTUK MELAKUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAMUN DI WILAYAH PELANGGAN TIDAK TERSEDIA PASCABAYAR. PELANGGAN MEMOHON UNTUK TETAP MELAKUKAN MIGRASI MENUJU PASCABAYAR. MOHON PELANGGAN DI KONFIRMNASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5123020101043",
                    "waktu_lapor": "01/02/2023 15:06:40",
                    "waktu_response": "01/02/2023 15:12:43",
                    "waktu_recovery": "01/02/2023 15:34:44",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 1321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKI ",
                    "alamat_pelapor": "PR MIRAH DELIMA REGENCY BLOK C  NO 18 RT 42 RW 09 JL  MIRAH DELIMA REGENCY KEL  GADUNG  KEC DRIYOREJO  PERUMNAS KOTA BARU  DRIYOREJO  KAB GRESIK  /  DEPAN BALAI   RW  ",
                    "no_telp_pelapor": "082140025542",
                    "keterangan_pelapor": "PELANGGAN  SEBELUMNYA   SDH   ADA  PEMBELIAN PULSA   NAMUN  NO TOKEN  BLM SEMPAT  DIENTRYKAN ( RP  50.000 4463 3460 3015 8251 5154 DAN  ( RP 20.000=0533 3011 2921 4941 5302  ) KRN APP EROR  DAN SAAT INI  SDH ADA PERGANTIAN APP YANG  BARU  DENGAN  NOMETER YANG LAMA  ( 14007451884 ) DAN  NOMETER YANG  BARU  50001857353",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5123020101049",
                    "waktu_lapor": "01/02/2023 15:09:06",
                    "waktu_response": "01/02/2023 15:15:43",
                    "waktu_recovery": "01/02/2023 15:34:15",
                    "durasi_response_time": 397,
                    "durasi_recovery_time": 1112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000398853",
                    "nama_pelapor": "IBU DESIA  ",
                    "alamat_pelapor": "PR   GRIYA SENTOSO  KOMPLEKS HEKSA CIPTA BLOK    A11   NO   10  KEL  WANCI MEKAR  RT  3  RW  9 JL   -  KEC  KOTA BARU KAB. KARAWANG  / BELAKANG  KANTOR KEC    KOTA BARU ",
                    "no_telp_pelapor": "082125375798",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN PELANGGAN MENGELUHKAN TAGIHAN LISTRIK BULAN  FEBRUARI  2023  MELONJAK  , STAND METER TGL  01/02/2023 =   5.479 PETUGAS CATER( JARANG   DATANG  ) KWH METER  MUDAH  DIJANGKAU , LOKASI DI ( HUNI  ) DAN PEMAKAIAN NYA  NORMAL. TERIMA KASIH  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5123020101055",
                    "waktu_lapor": "01/02/2023 15:13:21",
                    "waktu_response": "01/02/2023 15:18:07",
                    "waktu_recovery": "01/02/2023 16:01:23",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 2596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "JL RAYA JEMURSARI NO 140 RT 001 RW 007 KEL JEMUR WONOSARI KEC WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085334200241",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100196, PELANGGAN MINTA INFO PENYEBAB  BANYAK RUMAH PADAM  TGL 01/02/2023 PUKUL  07.40-07.56  /INFO PELANGGAN ADA TRAFO DEKAT BCA JEMURSARI MUNGKIN DARI SANA DIPERBAIKI ATAU SEPERTI APA PELANGGAN MINTA KEPASTIAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020101188",
                    "waktu_lapor": "01/02/2023 15:15:04",
                    "waktu_response": "01/02/2023 15:23:38",
                    "waktu_recovery": "01/02/2023 15:25:04",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14070585063",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL PROF DR SUPOMO NO 55 RT - RW -  KEL MANGKUBUMEN KEC BANJARSARI KOTA SURAKARTA LOKASI RESTO PETUL SOLO",
                    "no_telp_pelapor": "0271737379",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223011901356, BELUM ADA PERBAIKAN PETUGAS.  TGL 13/01/2023 PELAPORAN PELANGGAN MELALUI (CC 123.) DENGAN NOMOR LAPOR G5223011300900 PERIHAL 1 RUMAH PADAM MENYALA 5-6 KALI PERHARI. MCB ON  SEKRING ONSUDAH DI CEK PETUGAS BTL TIDAK ADA KENDALA . PERBAIKAN DILAKUKAN OLEH PETUGAS PLN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR (PTL/APP/MCB) DAPAT DIPASANG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K1223020100270",
                    "waktu_lapor": "01/02/2023 15:16:24",
                    "waktu_response": "01/02/2023 16:24:30",
                    "waktu_recovery": "01/02/2023 17:41:51",
                    "durasi_response_time": 4086,
                    "durasi_recovery_time": 4641,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIS",
                    "alamat_pelapor": "JL SETIA TJ.GUSTA NO 24 F KEL TANJUNG KUSTA KEC MEDAN HELVETIA KOTA MEDAN ACUAN DEKAT MESJID AL HASANAH",
                    "no_telp_pelapor": "0618448791",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASANNYA PELANGGAN DENGAN ID PEL 120110208450 DAN 128030055498 SUDAH MELENGKAPI SYARAT UNTUK UBAH TARIF KE BISNIS DAN SUDAH MENGAJUKAN LANGSUNG KE ULP HELVETIA PADA TANGGAL 19 DAN 26 DESEMBER DAN PERTUGAS YANG MENERIMA  BERKAS BERNAMA DWITA SIREGAR NAMUN SAMPAI SEKARANG BELUM TEREALISASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K3223020100288",
                    "waktu_lapor": "01/02/2023 15:16:26",
                    "waktu_response": "01/02/2023 17:14:58",
                    "waktu_recovery": "01/02/2023 17:26:31",
                    "durasi_response_time": 7112,
                    "durasi_recovery_time": 693,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HADIMAN ",
                    "alamat_pelapor": "FAKULTAS TEHNIK GOWA JL MALINO NO 8 RT .-/- KEL.ROMANG LOMPOA KEC.BONTO MARANNU KAB GOWA ",
                    "no_telp_pelapor": "81244994791",
                    "keterangan_pelapor": "KELUHAN BERULANG : K3223020100204, 27 JAN 32   TUNG. REK. BULAN REK 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K1223020100272",
                    "waktu_lapor": "01/02/2023 15:16:45",
                    "waktu_response": "01/02/2023 16:24:17",
                    "waktu_recovery": "01/02/2023 17:41:44",
                    "durasi_response_time": 4052,
                    "durasi_recovery_time": 4647,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIS",
                    "alamat_pelapor": "JL KARYA CILINCING NO.31 KEL KARANG BEROMBAK KEC MEDAN BARAT KOTA MEDAN ACUAN DEKAT MESJID ALFAJAR ",
                    "no_telp_pelapor": "0618448791",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASANNYA PELANGGAN DENGAN ID PEL 120110408420 DAN 120110020132 SUDAH MELENGKAPI SYARAT UNTUK UBAH TARIF BISNIS DAN SUDAH MENGAJUKAN LANGSUNG KE ULP HELVETIA PADA TANGGAL 19 DAN 26 DESEMBER DAN PERTUGAS YANG MENERIMA  BERKAS BERNAMA DWITA SIREGAR NAMUN SAMPAI SEKARANG BELUM TEREALISASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5223020101193",
                    "waktu_lapor": "01/02/2023 15:17:02",
                    "waktu_response": "01/02/2023 15:47:39",
                    "waktu_recovery": "01/02/2023 17:07:56",
                    "durasi_response_time": 1837,
                    "durasi_recovery_time": 4817,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000097320812",
                    "nama_pelapor": "LOUDRY CHRYSTIANDI/loudry_ch ",
                    "alamat_pelapor": "PERUMAHAN BUKIT WARINGIN BLOK H8 NO 19 BOJONGGEDE BOGOR RT 05 RW 14, ATAU DI MAPS BISA KETIK FRINKA SALON",
                    "no_telp_pelapor": "081957370100",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK FEBRUARI BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 5432. REK BELUM DILUNASI. (KONDISI RUMAH HUNI, BERPAGAR DAN SESUAI INFORMASI PELANGGAN TIDAK DIKUNCI,  LETAK KWH MUDAH DIJANGKAU). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT.\\n",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5223020101199",
                    "waktu_lapor": "01/02/2023 15:18:35",
                    "waktu_response": "01/02/2023 15:25:21",
                    "waktu_recovery": "01/02/2023 15:39:29",
                    "durasi_response_time": 406,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE MACHRONI",
                    "alamat_pelapor": "JL KEDAUNG BARU RT.03/05, KEDAUNG BARU, NEGLASARI, KOTA TANGERANG, BANTEN",
                    "no_telp_pelapor": "085326880883",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB MELALUI PLN MOBILE TARIF/DAYA (B2/10600VA) NO REGISTER 5666011285990 BP LUNAS PADA TANGGAL (25/01/2023)  PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020101202",
                    "waktu_lapor": "01/02/2023 15:19:07",
                    "waktu_response": "01/02/2023 15:21:49",
                    "waktu_recovery": "01/02/2023 15:27:34",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10039484",
                    "nama_pelapor": "BP WIN SAMSON",
                    "alamat_pelapor": "JALAN GUNUNG KRAKATAU GG 1 NO.7",
                    "no_telp_pelapor": "087803561461",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK SUMUT PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5123020101070",
                    "waktu_lapor": "01/02/2023 15:20:54",
                    "waktu_response": "01/02/2023 15:48:46",
                    "waktu_recovery": "01/02/2023 16:24:38",
                    "durasi_response_time": 1672,
                    "durasi_recovery_time": 2152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "TANGGAL 27/01/2023  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA MOBUIL BANKING BCA PTL MINTA DISAMBUNG KEMBALI\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K2323020100183",
                    "waktu_lapor": "01/02/2023 15:22:28",
                    "waktu_response": "01/02/2023 15:53:01",
                    "waktu_recovery": "01/02/2023 16:16:10",
                    "durasi_response_time": 1833,
                    "durasi_recovery_time": 1389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32107796396",
                    "nama_pelapor": "BPK BUDI",
                    "alamat_pelapor": "JL TARAP RT.01/- NO 130 D KEL SEI BEDUNGUN KEC TANJUNG REDEB KAB BERAU LOKASI  SEBELAH MASJID AL MUHAIMIN",
                    "no_telp_pelapor": "81255988659",
                    "keterangan_pelapor": "MOHON BANTUAN DAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43,DISPLAY KWH TERTERA GAGAL, NO  TOKEN 26603114870634793282 DAN 43515430758550896475 ,SISA KWH 16,99 , NO METER 32107796396 , PTL MENYALA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5123020101074",
                    "waktu_lapor": "01/02/2023 15:22:45",
                    "waktu_response": "01/02/2023 15:48:58",
                    "waktu_recovery": "01/02/2023 16:24:47",
                    "durasi_response_time": 1573,
                    "durasi_recovery_time": 2149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT TERKAIT REKEING JANUARI 2023 ID PEL 141000244551 MELONJAK, RUMAH KOSONG SEJAK JUNI 2022, PETUGAS CARTER  TIDAK TAHU DATANG ATAU TIDAK, APP METER MUDAH DI JANGKAU, SAAT INI PELANGGAN TIDAK DAPAT MENYAMPAIKAN STAND AKHIR KARENA APP METER DI BAWAH PETUGAS",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101075",
                    "waktu_lapor": "01/02/2023 15:22:51",
                    "waktu_response": "01/02/2023 15:45:56",
                    "waktu_recovery": "01/02/2023 16:04:23",
                    "durasi_response_time": 1385,
                    "durasi_recovery_time": 1107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "12240091",
                    "nama_pelapor": "IBU YOLAN ",
                    "alamat_pelapor": "JL DONOKERTO 9 NO 28 I RT 6 RW 11 KEL KAPASAN KEC SIMOKERTO GANG DEPAN GEREJA GBT NAWARSTU",
                    "no_telp_pelapor": "082231599022",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN SAAT INI BERADA DILUAR INGIN DIPINDAH KE DALAM. NIK KTP 3578155007010001 A/N YOLANDA EKA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K2323020100184",
                    "waktu_lapor": "01/02/2023 15:26:19",
                    "waktu_response": "01/02/2023 15:41:55",
                    "waktu_recovery": "01/02/2023 15:51:33",
                    "durasi_response_time": 936,
                    "durasi_recovery_time": 578,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32900396931",
                    "nama_pelapor": "IBU AILI",
                    "alamat_pelapor": "JL.TRANS KALIMANTAN PERGUDANGAN PRIMA LESTARI JALUR II RT.-/- NO.- DS.DURIAN KEC.- KAB.AMBAWANG ,ACUAN KOMPLEK PERGUDANGAN",
                    "no_telp_pelapor": "0561573347",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES PENGAJUAN PD SEKALIGUS MIGRASI DARI DAYA B2T / 16500VA KE B2/53000VA DENGAN NO METER 32900396931 , DENGAN NIK KTP PELANGGAN 3173050705710006 DAN NO NPWP 24.564038.8-039000,PEMOHON MERUPAKAN YANG DIBERI KUASA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5223020101226",
                    "waktu_lapor": "01/02/2023 15:29:26",
                    "waktu_response": "01/02/2023 15:29:49",
                    "waktu_recovery": "01/02/2023 15:49:05",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 1156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBNU/ibnu_arfan_13 ",
                    "alamat_pelapor": "JL JERAN GG H BONKENG RT 3 RW 5 NO 39 KELURAHAN JATILUHUR KECAMATAN JATI ASIH BEKASI KOTA",
                    "no_telp_pelapor": "083140813076",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERDAPAT PERGANTIAN NOMOR METER 14005227872 PTL NORMAL, SISA KWH 13.94",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020101090",
                    "waktu_lapor": "01/02/2023 15:30:15",
                    "waktu_response": "01/02/2023 15:31:39",
                    "waktu_recovery": "01/02/2023 15:40:58",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI ",
                    "alamat_pelapor": "JL - PR GRAHA SANTOSO REGENCY BLOK A NO. 5 RT 1 RW 4 KEL RUNGKUT KEC RUNGKUT KOTA SURABAYA / DEKAT STIKOM ",
                    "no_telp_pelapor": "081230778838",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT  PELANGGAN INGIN PENGAJUAN PB PROMO SUPER EVERYDAY TARIF R3 DAYA 7700VA  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5223020101229",
                    "waktu_lapor": "01/02/2023 15:31:08",
                    "waktu_response": "01/02/2023 15:54:29",
                    "waktu_recovery": "01/02/2023 17:22:06",
                    "durasi_response_time": 1401,
                    "durasi_recovery_time": 5257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBARI ",
                    "alamat_pelapor": "JL. JOMBANG RAYA GG SUKUN RT2 RW6 NO. 33 KEL. PONDOK KACANG TIMUR  KEC. PONDOK AREN TANGSEL",
                    "no_telp_pelapor": "6285591243866",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP.  PELANGGAN MERAGUKAN BEROPERASINYA APP. YBS MEMBANDINGKAN DENGAN TETANGGA TANPA AC JARANG MENGGUNAKAN TV DAN KETIKA PEMAKAIAN 1 LAMPU INDIKATOR BERKEDIP 10X.  STAND APP TGL 01/02/23 = 02044, 9",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K1423020100409",
                    "waktu_lapor": "01/02/2023 15:34:45",
                    "waktu_response": "01/02/2023 15:38:06",
                    "waktu_recovery": "01/02/2023 15:58:37",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 1231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32171405924",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL SETIA KAWAN PERUMAHAN SURYA AKBAR 7 BLOK I NO 12 KEL: TALANG JAMBE KEC: SUKARAME, PALEMBANG",
                    "no_telp_pelapor": "08111205093",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN ID METER 32171405924, NO KODE TOKEN 02595456177581745080 DAN SISA KWH 340 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101099",
                    "waktu_lapor": "01/02/2023 15:35:49",
                    "waktu_response": "01/02/2023 15:57:07",
                    "waktu_recovery": "01/02/2023 15:58:18",
                    "durasi_response_time": 1278,
                    "durasi_recovery_time": 71,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10841919",
                    "nama_pelapor": "BP TIRO",
                    "alamat_pelapor": "JL TAMBAK LUMPANG BARU NO.31  RT-002 / RW-00 KEL SUKOMANUNGGAL KEC SUKOMANUNGGAL SURABAYA DEKAT PERGUDANGAN DOMAR INDUSTRI ",
                    "no_telp_pelapor": "085102791017",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA APLIKASI PROFANA PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5223020101233",
                    "waktu_lapor": "01/02/2023 15:36:48",
                    "waktu_response": "01/02/2023 15:47:55",
                    "waktu_recovery": "01/02/2023 17:08:04",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 4809,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TARI/tarimulyani29 ",
                    "alamat_pelapor": "KP.GEDONG RT 01 RW 10 NO 49. BOJONGGEDE BOGOR",
                    "no_telp_pelapor": "081991650454",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN TERKAIT 720 JAM NYALA. PTL TIDAK PADAM DENGAN SISA KWH 20.93. ",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K3223020100302",
                    "waktu_lapor": "01/02/2023 15:38:37",
                    "waktu_response": "01/02/2023 15:40:57",
                    "waktu_recovery": "01/02/2023 16:48:25",
                    "durasi_response_time": 140,
                    "durasi_recovery_time": 4048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOSEPH",
                    "alamat_pelapor": "JL /GG PANORAMA KP PINTU AIR  NO.22   RT-2 / RW-4 DS WALUYA KEC CIKARANG UTARA KAB BEKASI",
                    "no_telp_pelapor": "6285716887531",
                    "keterangan_pelapor": "GAGAL BELI TOKEN PTL NYALA SISA 10 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5123020101114",
                    "waktu_lapor": "01/02/2023 15:42:46",
                    "waktu_response": "01/02/2023 15:56:31",
                    "waktu_recovery": "01/02/2023 16:31:23",
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 2092,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO",
                    "alamat_pelapor": "JL- PR  CLUSTER HOUSTON  BLOK O NO.1 RT- RW- KEL BANJAR AGUNG  KEC CIPOCOK JAYA KOTA SERANG / RUMAH PERTAMA , DEKAT POS SATPAM  ",
                    "no_telp_pelapor": "081317516121",
                    "keterangan_pelapor": "MOHON KONFIRMASI KE PELANGGAN . PELANGGAN PERMOHONAN PB SUPER EVERYDAY (MOBIL LISTRIK) DAYA 7700VA . PELANGGAN SUDAH MEMILIKI HOME CHARGING (NAMUN BELUM TERPASANG). PELANGGAN MENERIMA INFO DARI EV CHARGING PLN GROUP (A.N SURI , NM TELEPON 085781000740). LOKASI DIMINTA APP METER TERPASANG TERLEBIH DAHULU TERKAIT  :  G5123012500916 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5223020101244",
                    "waktu_lapor": "01/02/2023 15:44:41",
                    "waktu_response": "01/02/2023 15:53:23",
                    "waktu_recovery": "01/02/2023 15:54:49",
                    "durasi_response_time": 522,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL RAYA PATI GABUT KM 4 DUKUH GEMPOL DESA GEMPOLSARI, KEC GABUT, KAB PATI // WARUNG MAKAN QUROTA SPESIAL BELUT",
                    "no_telp_pelapor": "081331539597",
                    "keterangan_pelapor": "TANGGAL 1/2/2023 TUNGGAKAN REKENING JANUARI 2023. BERIKUT BK DAN REKENING BERJALAN JANUARI 2023 TELAH DILUNASI VIA ALFAMART. MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5123020101126",
                    "waktu_lapor": "01/02/2023 15:48:18",
                    "waktu_response": "01/02/2023 15:51:30",
                    "waktu_recovery": "01/02/2023 16:00:06",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA ",
                    "alamat_pelapor": "PR PONDOK CANDRA CLUSTER JASMINE PARK JL MELON TENGAH NO 66 KEL TAMBAKREJO KEC WARU KAB SIDOARJO :: DARI POS SECURITY LURUS , LOKASI KANAN JALAN ",
                    "no_telp_pelapor": "0318793207",
                    "keterangan_pelapor": "NO LAPOR : K5123011901282, PELANGGAN PENGAJUAN PINDAH APP TGL 19/01/2023, SYARAT SUDAH LENGKAP, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN PADA TGL 30/01/2023 DENGAN NOMINAL RP 344.000, DENGAN NO REGISTER : 5114333025017, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020101131",
                    "waktu_lapor": "01/02/2023 15:52:40",
                    "waktu_response": "01/02/2023 15:55:36",
                    "waktu_recovery": "01/02/2023 16:16:37",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7354697",
                    "nama_pelapor": "IBU YAYUK",
                    "alamat_pelapor": "DN KEBONAGUNG                 RT-005 / RW-02",
                    "no_telp_pelapor": "085850964202",
                    "keterangan_pelapor": "TANGGAL 31/01/2023PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI BESERTA BK TELAH DILUNASI VIA KONTER PULSA PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SRENGAT"
                },
                {
                    "no_laporan": "K5223020101261",
                    "waktu_lapor": "01/02/2023 15:53:11",
                    "waktu_response": "01/02/2023 16:01:58",
                    "waktu_recovery": "01/02/2023 17:56:30",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 6872,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL LATSITARDA KEL KAMBU KEC KAMBU, KOTA KENDARI, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082246792795",
                    "keterangan_pelapor": "TGL 07/11/2022 PROSES PB (R1MT / 900 VA) MELALUI LOKET PLN DENGAN KODE BOOKING 8875540003980804. TGL 07/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. PADA STATUS AP2T TERTERA PEMBAYARAN. TERKAIT LAPORAN K5223011701360 SUDAH DIKONFIRMASI  PETUGAS MENUNGGU KETERSEDIAAN KABEL. PELANGGAN MINTA SEGERA DIREALISASIKAN.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5123020101137",
                    "waktu_lapor": "01/02/2023 15:55:15",
                    "waktu_response": "01/02/2023 16:40:59",
                    "waktu_recovery": "01/02/2023 17:27:51",
                    "durasi_response_time": 2744,
                    "durasi_recovery_time": 2812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000355281",
                    "nama_pelapor": "IBU JUNIATI NINGSIH",
                    "alamat_pelapor": "JL GUBENG KLINGSINGAN 2 NO 6 RT-0 / RW- 3 KEC GUBENG KEL GUBENG KOD SURABAYA",
                    "no_telp_pelapor": "085804059003",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100670, TERKAIT LAPORAN K5123013101399 (TANGGAL 31-01-2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31-01-2023 TAGIHAN BULAN 01-2023 BESERTA BK TELAH DILUNASI VIA PC POS BANK ARTHA GRAHA -  PTL MINTA DISAMBUNG KEMBALI ) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ==>SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.ANGGA.LC TGL. 01/02/2023 JAM 16.03 WIB DENGAN ID TIKET K5123020101137, PELANGGAN HARD COMPLAIN HAMPIR 2 HARI PADAM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K1423020100417",
                    "waktu_lapor": "01/02/2023 15:55:26",
                    "waktu_response": "01/02/2023 15:59:35",
                    "waktu_recovery": "01/02/2023 16:02:35",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 180,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DESMANTORO",
                    "alamat_pelapor": "JL. GADINGREJO NO. - RT 01 RW 06 KEL. GADINGREJO KEC. GADING REJO KAB. PRINGSEWU PROVINSI LAMPUNG",
                    "no_telp_pelapor": "085377278867",
                    "keterangan_pelapor": "TGL 16/01/23 PROSES PB (B1T/4400 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 172509912301164773 DAN NO KODE PEMBAYARAN 1725012100814. TGL 17/01/23 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5123020101139",
                    "waktu_lapor": "01/02/2023 15:55:58",
                    "waktu_response": "01/02/2023 16:05:46",
                    "waktu_recovery": "01/02/2023 18:20:55",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 8109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SUTRISNO",
                    "alamat_pelapor": "JL. SIDOKAPASAN GG. V NO.3C, KEL SIDODADI, KEC SIMOKERTO, KOTA SURABAYA, JAWA TIMUR",
                    "no_telp_pelapor": "085100951345",
                    "keterangan_pelapor": "TERKAIT NO.LAPOR K5123013100416, PELANGGAN PENDAFTARAN PB  R1MT 900 NO REGISTER 5110412029207 DAN NO AGENDA 511049912301241947 BP LUNAS PADA TGL 24/01/2023  , NAMUN HINGGA SAAT INI BELUM REALISASI (INFO DARI PELANGGAN SAMPAI DENGAN SAAT INI MASIH BELUM ADA KONFIRMASI DARI PETUGAS)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5223020101269",
                    "waktu_lapor": "01/02/2023 15:58:37",
                    "waktu_response": "01/02/2023 16:01:12",
                    "waktu_recovery": "01/02/2023 16:22:44",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 1292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK) TERKAIT LAPORAN K5423020101538 BELUM ADA KONFIRMASI",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5223020101271",
                    "waktu_lapor": "01/02/2023 15:59:52",
                    "waktu_response": "01/02/2023 16:07:30",
                    "waktu_recovery": "01/02/2023 16:43:34",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 2164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIFIN",
                    "alamat_pelapor": "JL GROGOL NO 80 KEL GROGOL KEC GROGOL KAB SUKOHARJO JATENG >> LOKASI RUKO TRANSVISION, DEPAN KANTOR KEC GROGOL",
                    "no_telp_pelapor": "0271728581",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN KWH METER TELAH DILAKUKAN PEMUTUSAN PENYAMBUNGAN (TUSBUNG) DIKARENAKAN BELUM MELAKUKAN PEMBAYARAN SELAMA 3 BULAN. SAAT INI PELANGGAN AKAN MELAKUKAN PEMBAYARAN REKENING NAMUN PELANGGAN TIDAK MENGETAHUI ID PEL, PELANGGAN JUGA MENGHENDAKI PTL DISAMBUNG SESUAI KETENTUAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GROGOL ( DISJATENG )"
                },
                {
                    "no_laporan": "K5123020101148",
                    "waktu_lapor": "01/02/2023 16:00:35",
                    "waktu_response": "01/02/2023 16:03:01",
                    "waktu_recovery": "01/02/2023 16:09:57",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AIMIN ",
                    "alamat_pelapor": "JLN L. MANGKURAT BLOK E  NO 41 RT 35 RW 0 KEL PELITA KEC SAMARINDA ILIR KOTA SAMARINDA /SEBELUM LAPANGAN PESAWAT",
                    "no_telp_pelapor": "082255142915",
                    "keterangan_pelapor": "TANGGAL  30/01/2023  PTL DIPUTUS SEMENTARA  (APP DICABUT) DAN TANGGAL 29/01/2023 TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI , PTL MINTA SEGERA DISAMBUNG. TERKAIT K5123013000214  BELUM DITANGANI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5223020101277",
                    "waktu_lapor": "01/02/2023 16:02:21",
                    "waktu_response": "01/02/2023 16:48:41",
                    "waktu_recovery": "01/02/2023 16:57:23",
                    "durasi_response_time": 2780,
                    "durasi_recovery_time": 522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE ",
                    "alamat_pelapor": "JL JANGKANG KIDUL PENGASIH NO - RT 47 RW 23 KEL GEDANGAN KEC SENTOLO KAB KULONPROGO // LOKASI 2 KM METER DARI PASAR BAWES",
                    "no_telp_pelapor": "081225150809",
                    "keterangan_pelapor": "LAPOR ULANG TERKAIT NO LAPOR K5223013101189\\nMOHON BANTUAN DAN INFORMASI KEPADA PELANGGAN. BAHWA PELANGGAN SUDAH MELAKUKAN REGISTRASI DI UNIT NAMUN BELUM ADA NO REGISTRASI DARI PETUGAS UNTUK PROSES PEMBAYARAN DAN PEMASANGANNYA. PELANGGAN MENGINGINKAN INFORMASI TERKAIT HAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5123020101153",
                    "waktu_lapor": "01/02/2023 16:02:42",
                    "waktu_response": "01/02/2023 16:15:07",
                    "waktu_recovery": "01/02/2023 16:48:36",
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 2009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "JL MAYOR ABDUR RAHMAN RT 3 RW 10 KEL KOTAKALER KEC SUMEDANG UTARA KAB SUMEDANG JABAR , LOKASI SPBU",
                    "no_telp_pelapor": "081321011110",
                    "keterangan_pelapor": "TERKAIT NO.LAPOR K5123011900832, PADA BULAN SEPTEMBER 2022 PELANGGAN SUDAH PENGAJUAN SURAT PERMOHON UNTUK PROSES PB PLTS, SUDAH DISURVEY OLEH PETUGAS PLN NAMUN BELUM ADA INFORMASI TERKAIT DISETUJUI ATAU TIDAK PERMOHONAN TERSEBUT, MOHON KONFIRMASI DAN PENJELASAN KE PELANGGAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMEDANG KOTA"
                },
                {
                    "no_laporan": "K5223020101280",
                    "waktu_lapor": "01/02/2023 16:03:04",
                    "waktu_response": "01/02/2023 16:07:24",
                    "waktu_recovery": "01/02/2023 16:17:36",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 612,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001914506",
                    "nama_pelapor": "BP ANANG",
                    "alamat_pelapor": "PERUM BUMI ASRI B.49 LINGKUNGAN BANJAR KOLOT RT 2 RW 12 KEL BANJAR KEC BANJAR KOTA BANJAR 46311",
                    "no_telp_pelapor": "085318745192",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI JUHENDI MENJADI ANANG LUQMAN. DENGAN NO. KTP PEMILIK 3279012111650002 AN. ANANG LUQMAN  DAN NPWP PEMILIK 243485406425000 PEMOHON MENGAKU SEBAGAI PEMILIK.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5123020101155",
                    "waktu_lapor": "01/02/2023 16:02:59",
                    "waktu_response": "01/02/2023 16:03:30",
                    "waktu_recovery": "01/02/2023 16:06:03",
                    "durasi_response_time": 31,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000",
                    "nama_pelapor": "IBU NIA  ",
                    "alamat_pelapor": "JL  KEDUNG PENGKOL   GG  5  NO  4 A  RT 1 RW 5 KEL  MOJO KEC  GUBENG KOTA  SURABAYA  /DEKAT  SMK  5 ",
                    "no_telp_pelapor": "082244503030",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL  31/01/2023  TAGIHAN BULAN  JANUARI  2023 BESERTA BK TELAH DILUNASI VIA BTN  PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K1223020100305",
                    "waktu_lapor": "01/02/2023 16:08:44",
                    "waktu_response": "01/02/2023 16:25:21",
                    "waktu_recovery": "01/02/2023 21:49:09",
                    "durasi_response_time": 997,
                    "durasi_recovery_time": 19428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DESRI",
                    "alamat_pelapor": "JL KARTAMA NO.3 RT06 RW 05  GG BERSAMA KEL MAHARATU KEC MARPOYAN DAMAI PEKANBARU RIAU\\n ACUAN : SEBRANG KANTOR LURAH ",
                    "no_telp_pelapor": "081350005568",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 156.12 KWH \\n NO TOKEN : 7340 3726 5705 2618 4827",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K1423020100431",
                    "waktu_lapor": "01/02/2023 16:10:55",
                    "waktu_response": "01/02/2023 16:12:34",
                    "waktu_recovery": "01/02/2023 21:47:49",
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 20115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL. PERSATUAN GG. MUSHOLA NO. 0 RT 5 RW 8 KP MARUGA KEL.SIASAR KEC. SERPONG KOTA TANGERANG SELATAN DIDEKAT LOOK AN LOOK",
                    "no_telp_pelapor": "628567775523",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100260, MOHON BANTUAN LAYANAN, PROSES GESER  APP UNTUK ID PEL 14436711635 DIKARENAKAN RENOVASI BANGUNAN. DENGAN DATA PEMILIK PERSIL : NAMA : EMPUD SAEPUDIN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K3223020100322",
                    "waktu_lapor": "01/02/2023 16:14:42",
                    "waktu_response": "01/02/2023 16:16:01",
                    "waktu_recovery": "01/02/2023 20:16:58",
                    "durasi_response_time": 79,
                    "durasi_recovery_time": 14457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JL PARADISE RASAMALA 2 PR NIRWANA SERPONG A CLUSTER RASAMALA BLOK I 3 NO 68 KEL BAKTI JAYA KEC SETU KOTA TANGERANG SELATAN, DIDEKAT PERUMAHAN BUKIT DAGO",
                    "no_telp_pelapor": "6285817718350",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DGN NO METER 14046302841 (PTL NYALA) SISA PULSA 89.58 KWH, TERTERA KET : SILAHKAN KIRIM DIL PREPAID !!!",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5223020101302",
                    "waktu_lapor": "01/02/2023 16:14:55",
                    "waktu_response": "01/02/2023 17:35:20",
                    "waktu_recovery": "01/02/2023 20:24:36",
                    "durasi_response_time": 4825,
                    "durasi_recovery_time": 10156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "010497010",
                    "nama_pelapor": "BP DIMAS",
                    "alamat_pelapor": "JL SIMO GUNUNG KERAMAT TIMUR NO 9 RT-/RW-, KEL BANYUURIP, KEC -, KOTA SURABAYA // MASUK AREA PERKAMPUNGAN",
                    "no_telp_pelapor": "6285731209043",
                    "keterangan_pelapor": "PELANGGAN AKAN MELAKUKAN PEMBAYARAN REKENING LISTRIK BULAN JANUARI 2023 DIKARENAKAN SUDAH DILAKUKAN TUSBUNG. NAMUN SETELAH DICEK DI APKT SUDAH TERBAYARKAN PADA 31/1/2023 DAN PELANGGAN MERASA BELUM MEMBAYARKAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. PELANGGAN TELAH MENGHUBUNGI KEMBALI KE PLN 123, DIKARENAKAN BELUM ADA PENANGANAN MAUPUN KONFIRMASI DARI PETUGAS. MOHON TINDAK LANJUT DAN PENYELESAIANNYA.\\nCC.52.ISMAIL",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K1223020100310",
                    "waktu_lapor": "01/02/2023 16:15:44",
                    "waktu_response": "01/02/2023 16:28:30",
                    "waktu_recovery": "01/02/2023 17:22:03",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 3213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIA",
                    "alamat_pelapor": "JL BANTU BELAH 2 PERUM ALYA RESIDENCE NO 9  RT 0 RW 0 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN ",
                    "no_telp_pelapor": "081370937374",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100095, MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA POSISI APP TERLALU DIDALAM PERSIL MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. MOHON UNTUK MENGHUBUNGI KE NO TELP (081315036330) PELANGGAN PERNAH LAPOR DENGAN NO : K5423012202926, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. / INFO PELANGGAN SUDAH MELAPOR SEMINGGU LALU BELUM DI TANGANI CC.12.IVAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020101305",
                    "waktu_lapor": "01/02/2023 16:16:03",
                    "waktu_response": "01/02/2023 16:20:56",
                    "waktu_recovery": "01/02/2023 17:09:20",
                    "durasi_response_time": 293,
                    "durasi_recovery_time": 2904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUADI",
                    "alamat_pelapor": "JL RAYA SPG RT 5 RW 9 NO -- KEL LUBANG BUAYA KEC CIPAYUNG  JAKTIM DKI JAKARTA // DEKAT SMP 81 ",
                    "no_telp_pelapor": "02184995952",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN KONFIRMASI PELANGGAN MENDAPATKAN TELP DARI NOMOR 84977814. SEBELUMNYA PELANGGAN MENGAJUKAN PERMOHONAN PASANG BARU MELALUI PENGAWAS KANTOR PLN SETEMPAT DAYA 1125000. MOHON PELANGGAN DIKONFIRMASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100311",
                    "waktu_lapor": "01/02/2023 16:16:32",
                    "waktu_response": "01/02/2023 19:17:18",
                    "waktu_recovery": "01/02/2023 19:27:52",
                    "durasi_response_time": 10846,
                    "durasi_recovery_time": 634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI",
                    "alamat_pelapor": "JL KESEHATAN NO.11 RT 001/ RW 007 KEL KAMPUNG BANDAR KEC SENAPELAN KOTA PEKANBARU RIAU ACUAN-",
                    "no_telp_pelapor": "076124888",
                    "keterangan_pelapor": "MOHON INFOR MASI DAN PENJELASANYA PELANGGAN DENGAN ID PEL  181110992479 DILAKUKAN PERGANTIAN METERAN DARI PASKA KE LPB TERKAIT TUSBUNG TAGIHAN SUDAH DILUNASI DAN PETUGAS AKAN MEREALISASIKAN KE LPB. NAMUN PELANGGAN KEBERATAN DAN MENGINGINKAN DI PASKABAYAR TERKAIT LAPORAN SEBELUMNYA K1223013100226",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K1423020100439",
                    "waktu_lapor": "01/02/2023 16:16:36",
                    "waktu_response": "01/02/2023 16:52:44",
                    "waktu_recovery": "02/02/2023 09:39:01",
                    "durasi_response_time": 2168,
                    "durasi_recovery_time": 60377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EMILIA",
                    "alamat_pelapor": "JL.BETAWI RAYA KOMP  GRIYA KENCANA INDAH TAHAP III BLOK.I NO.10 RT.68 RW.012 KEL.LEBUNG GAJAH KEC.SEMATANG BORANG , PALEMBANG DIDEKAT MASJID AL YUSRO / DIDEKAT RS CHARITAS",
                    "no_telp_pelapor": "082178077059",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI , INFO PELANGGAN SEBELUMNYA DILAKUKAN PEMUTUSAN RAMPUNG DAN DILAKUKAN PROSES MIGRASI OLEH PETUGAS , PELANGGAN BERSEDIA DAN  TELAH MEMBAYAR SENILAI RP.20.000,- KELOKET PLN NAMUN TIDAK DIBERIKAN KODE PEMBAYARAN. PELANGGAN INGIN SEGERA PROSES MIGRASI DIREALIASI HARI INI. ID PEL : 141102478106",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K1423020100440",
                    "waktu_lapor": "01/02/2023 16:16:35",
                    "waktu_response": "01/02/2023 16:24:10",
                    "waktu_recovery": "01/02/2023 17:15:25",
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 3075,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101183",
                    "waktu_lapor": "01/02/2023 16:17:47",
                    "waktu_response": "01/02/2023 16:20:41",
                    "waktu_recovery": "01/02/2023 19:11:18",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 10237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SHOLEH",
                    "alamat_pelapor": "JL- PR WATU BESI RAYA BLOK U NO 14   RT-4 / RW-7 KEL KARANG DUREN KEC PAKIS AJI KOTA MALANG )DKT MUSHOLA)",
                    "no_telp_pelapor": "082139267680",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 14046459427 KESULITAN PEMBELIAN TOKEN DI (INDOMARET) DENGAN KETERANGAN (BELUM VERIFIKASI) DAN KETERANGAN “KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 104 KWH. BELUM ADA PERGANTIAN KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5123020101187",
                    "waktu_lapor": "01/02/2023 16:18:22",
                    "waktu_response": "01/02/2023 16:24:22",
                    "waktu_recovery": "01/02/2023 17:15:31",
                    "durasi_response_time": 360,
                    "durasi_recovery_time": 3069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5123020100935 PELANGGAN SUDAH DIHUBUNGI OLEH UNIT TERKAIT BAHWA DISARANKAN UNTUK MENGAJUKAN MIGRASI, NAMUN PELANGGAN TIDAK BERKENAN DAN MENGHENDAKI DISAMBUNG TETAP MENGGUNAKAN APP PASCABAYAR. MOHON BANTUAN TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K3223020100324",
                    "waktu_lapor": "01/02/2023 16:19:03",
                    "waktu_response": "01/02/2023 16:50:27",
                    "waktu_recovery": "01/02/2023 21:33:52",
                    "durasi_response_time": 1884,
                    "durasi_recovery_time": 17005,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHARUDIN",
                    "alamat_pelapor": "JL MASJID BAITURRAHMAN KEL BIRING ROMANG KEC MANGGALA KOTA MAKASSAR PROV SULAWESI SELATAN ACUAN: DEKAT GEREJA ",
                    "no_telp_pelapor": "85342281356",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PB R1MT 900 VA TGL 20/1/2023 DENGAN NO REG: 3211112060350, TGL 20/1/2023 TELAH MELAKUKAN PEMBAYARAN UNTUK BP DAN STROM AWAL, NAMUN HINGGA TGL 1/2/2023 BELUM ADA REALISASI PENYAMBUNGAN DARI PETUGAS\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5123020101189",
                    "waktu_lapor": "01/02/2023 16:19:05",
                    "waktu_response": "01/02/2023 16:35:15",
                    "waktu_recovery": "01/02/2023 17:13:17",
                    "durasi_response_time": 970,
                    "durasi_recovery_time": 2282,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUDAKIR ",
                    "alamat_pelapor": "DN MOR OLOH DS REK KEREK RT-3 RW-4  JL- NO- KEC PALENGGAAN KAB PAMEKASAN / DEKAT MASJID AL HIDAYAH  ",
                    "no_telp_pelapor": "082335980980",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 16 KWH, TIDAK ADA PEMBAHARUAN KWH METER , NO TOKEN  : 4415 3437 5057 8662 9330, LAPORAN SEBELUMNYA K5123020100395",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5223020101310",
                    "waktu_lapor": "01/02/2023 16:20:06",
                    "waktu_response": "01/02/2023 18:55:17",
                    "waktu_recovery": "01/02/2023 19:00:58",
                    "durasi_response_time": 9311,
                    "durasi_recovery_time": 341,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00016918102",
                    "nama_pelapor": "IBU NING ",
                    "alamat_pelapor": "JL- NO- DK PUNGKURAN RT-1 / RW-6 KEL WANGSAN KEC JUMAPOLO KAB KARANGANYAR > DEKAT DENGAN UTARA PONDOK SEMBOH",
                    "no_telp_pelapor": "02716883027",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGAJUKAN PERUBAHAN TARIF DARI R1M / 900 MENJADI R1 / 900 DENGAN NOMOR NIK 3313033112580005 DAN ID PEL 520540886540 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5123020101191",
                    "waktu_lapor": "01/02/2023 16:20:45",
                    "waktu_response": "01/02/2023 16:47:16",
                    "waktu_recovery": "01/02/2023 17:33:02",
                    "durasi_response_time": 1591,
                    "durasi_recovery_time": 2746,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "13079",
                    "nama_pelapor": "IBU ARNI",
                    "alamat_pelapor": "JL BINTARA 9 NO 85A RT 2 RW 5 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI. ACUAN : DEKAT TOKO FLORIDA ATAU NASI UDUK KEBON",
                    "no_telp_pelapor": "081285814623",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 149.67 KWH. NO TOKEN 3358 2955 2139 0452 0579",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1423020100445",
                    "waktu_lapor": "01/02/2023 16:23:55",
                    "waktu_response": "01/02/2023 16:52:56",
                    "waktu_recovery": "02/02/2023 09:39:08",
                    "durasi_response_time": 1741,
                    "durasi_recovery_time": 60372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENNI MARYANTI ",
                    "alamat_pelapor": "JL LUBUK KAWAH NO 166 RT-62 / RW-13  KEL KEBUN BUNGA KEC SUKARAME KOTA PALEMBANG / DEKAT PEMBANGUNAN",
                    "no_telp_pelapor": "085273208837",
                    "keterangan_pelapor": "MOHON PERIKSA APP, INFO PELANGGAN SISA KWH PADA APP TIDAK BERKURANG SEJAK 10 HARI YANG LALU SISA KWH: 65.65 KWH DENGAN NO.METER 56505608788",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5223020101316",
                    "waktu_lapor": "01/02/2023 16:24:03",
                    "waktu_response": "01/02/2023 16:26:12",
                    "waktu_recovery": "01/02/2023 16:26:53",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 41,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DAINO ",
                    "alamat_pelapor": "DS SUKA MAJU RT 7 RW 2 KEC TAPUNG HILIR KAB KAMPAR PROV RIAU",
                    "no_telp_pelapor": "082283267297",
                    "keterangan_pelapor": "TERKAIT LAPORAN NO. K5423010805781. MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGANAN SEMENTARA DAYA (R1MT / 900 VA) DIKARENAKAN AKAN PINDAH LOKASI UNTUK 12 BULAN. DENGAN NO. KTP PEMILIK 1401110704720003 AN. DAINO. PEMOHON MENGAKU SEBAGAI (PEMILIK), => PELANGGAN INGIN MEMBATALKAN PERMOHONANNYA KARENA TETAP INGIN MENGGUNAKAN LISTRIK DAN BERLANGGAN PLN",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5223020101317",
                    "waktu_lapor": "01/02/2023 16:24:14",
                    "waktu_response": "01/02/2023 16:29:07",
                    "waktu_recovery": "01/02/2023 16:36:46",
                    "durasi_response_time": 293,
                    "durasi_recovery_time": 459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP INDRA ",
                    "alamat_pelapor": "JL MESJID AL HIDAY NO 17 RT0 RT- / RW- KEL PEJATEN BARAT KEC PASAR MINGGU KOTA JAKARTA SELATAN ACUAN LOKASI SEBELAH HIDAYAH 2",
                    "no_telp_pelapor": "0217714194",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK (JANUARI 2023) = 6824, STAND APP (TGL 01/02/2023) = 6447, DATA PENDUKUNG (RUMAH KOSONG DAN BERPAGAR .TIDAK MENGETAHUI PETUGAS CATER JARANG DATANG ATAU TIDAK). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5123020101199",
                    "waktu_lapor": "01/02/2023 16:28:13",
                    "waktu_response": "01/02/2023 16:35:13",
                    "waktu_recovery": "01/02/2023 16:56:12",
                    "durasi_response_time": 420,
                    "durasi_recovery_time": 1259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025751778",
                    "nama_pelapor": "BP ALFAN",
                    "alamat_pelapor": "JL PR. TAMAN GUNUNG ANYAR BLOK G NO. 51 KEL. GUNUNG ANYAR TAMBAK KEC. GUNUNG ANYAR KOTA SURABAYA\\n ",
                    "no_telp_pelapor": "085735236736",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 25/01/2023  MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K1423020100451",
                    "waktu_lapor": "01/02/2023 16:31:23",
                    "waktu_response": "01/02/2023 19:36:35",
                    "waktu_recovery": "01/02/2023 22:38:14",
                    "durasi_response_time": 11112,
                    "durasi_recovery_time": 10899,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASMADI ",
                    "alamat_pelapor": "KOMP LINDUNG INDAH BLOK.C RT.17 KEC.SUNGAI GELAM KAB.MUARO JAMBI ",
                    "no_telp_pelapor": "081366324979",
                    "keterangan_pelapor": "TGL 30/1/23 TUNGGAKAN REK JAN 23  BERIKUT BK,   TELAH DILUNASI VIA MBANKING BRI. PTL MINTA SEGERA DISAMBUNG. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5223020101336",
                    "waktu_lapor": "01/02/2023 16:32:21",
                    "waktu_response": "01/02/2023 16:34:46",
                    "waktu_recovery": "01/02/2023 17:34:40",
                    "durasi_response_time": 145,
                    "durasi_recovery_time": 3594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000021940",
                    "nama_pelapor": "IBU TIARA",
                    "alamat_pelapor": "KP JATIJAJAR    JL JATIJAJAR , NO 46 RT 07 RW 08 KEL JATIJAJAR KEC TAPOS KOTA DEPOK // DEKAT DENGAN PR JATIJAJAR ",
                    "no_telp_pelapor": "6285693624560",
                    "keterangan_pelapor": "TANGGAL  01/02/2023 TUNGGAKAN REKENING JANUARI 2022 BERIKUT BK DAN REKENING BERJALAN FEBRUARI TELAH DILUNASI VIA ALFAMIDI  MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K1423020100452",
                    "waktu_lapor": "01/02/2023 16:36:09",
                    "waktu_response": "01/02/2023 17:10:46",
                    "waktu_recovery": "01/02/2023 17:27:31",
                    "durasi_response_time": 2077,
                    "durasi_recovery_time": 1005,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ASTA",
                    "alamat_pelapor": "DN TALANG ES  RT-2 / RW-4 KEL. TALANG ES KAB. KARANG ANYAR PROV LAMPUNG. ",
                    "no_telp_pelapor": "02150850300",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23 = 2440, ST AK REK FEB 23 = 2567, ST APP TGL 01/02/2023  = 2440 . REK BELUM DILUNASI PELANGGAN MENUNGGU KOREKSI. RUMAH TIDAK DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K5123020101219",
                    "waktu_lapor": "01/02/2023 16:37:31",
                    "waktu_response": "02/02/2023 07:50:46",
                    "waktu_recovery": "02/02/2023 09:41:01",
                    "durasi_response_time": 54795,
                    "durasi_recovery_time": 6615,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1289652",
                    "nama_pelapor": "BP MICHAEL ",
                    "alamat_pelapor": "JL KALIJUDAN INDAH GG  1 PR VILLA KALIJUDAN INDAH  BLOK I NO12 B KEL KALIJUDAN RT 5 RW 0 KEC MULYOREJO KOTA SURABAYA // DALAM PERUMAHAN VILLA KALIJUDAN INDAH ",
                    "no_telp_pelapor": "08121778191",
                    "keterangan_pelapor": "NO NIK : 3578262405910003 ( MICHAEL PUTRA BANI ) \\nPELANGGAN PENGAJUAN PINDAH TIANG, DIKARENAKAN TIANG MENUTUPI PAGAR",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5223020101353",
                    "waktu_lapor": "01/02/2023 16:40:30",
                    "waktu_response": "01/02/2023 16:45:57",
                    "waktu_recovery": "01/02/2023 16:50:05",
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "04198046940",
                    "nama_pelapor": "IBU MOORINA SAWIR ",
                    "alamat_pelapor": "KK PRUM TAMAN JATINEGARA BL B1 18 KEL PENGGILINGAN KEC CAKUNG KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "08111912882",
                    "keterangan_pelapor": "PD 2200 - 4400 \\nNO REGISTER 5442015138182\\nNO AGENDA 544200122302011903\\nID PEL 544203322313",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020101226",
                    "waktu_lapor": "01/02/2023 16:40:41",
                    "waktu_response": "01/02/2023 17:14:03",
                    "waktu_recovery": "01/02/2023 19:55:35",
                    "durasi_response_time": 2002,
                    "durasi_recovery_time": 9692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "JLN RAYA KRESEK RAYA GANG KERJASAMA NO.12  RT 1 RW 3 KEL DURI KOSAMBI KEC CENGKARENG JAKARTA BARAT-\\nACUAN LOKASI : DI BELAKANG LAUNDRY ",
                    "no_telp_pelapor": "08111475187",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TAHUN LALU , PELANGGAN MENDAPAT SURAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI , PTL NYALA, NO.METER: 32181613772 , TERKAIT NO LAPOR K5422111102261 DAN K5422112603992 SAMPAI SAAT INI BELUM ADA TINDAKLANJUT, MOHON BANTUAN TINDAKLANJUT ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5223020101360",
                    "waktu_lapor": "01/02/2023 16:44:23",
                    "waktu_response": "01/02/2023 16:50:57",
                    "waktu_recovery": "01/02/2023 16:57:43",
                    "durasi_response_time": 394,
                    "durasi_recovery_time": 406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRASOJO/ghisikprasojo",
                    "alamat_pelapor": "PERUMAHAN BUMI PROGO SEJAHTERA BLOK A-111 KELURAHAN MARGOSARI KECAMATAN PENGASIH KABUPATEN KULONPROGO DIY",
                    "no_telp_pelapor": "08976410692",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI ANTONY WIJAYA A.111 MENJADI GHISIK SETYO PRASOJO. DENGAN NO. KTP PEMILIK 3278032501920003 AN. Ghisik Setyo Prasojo  DAN NPWP PEMILIK 719080988425000 PEMOHON MENGAKU SEBAGAI (PEMILIK).",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5123020101235",
                    "waktu_lapor": "01/02/2023 16:44:29",
                    "waktu_response": "01/02/2023 16:46:59",
                    "waktu_recovery": "01/02/2023 17:08:35",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 1296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3952968",
                    "nama_pelapor": "BP HANAFI",
                    "alamat_pelapor": "PR GRIYA SHANTA BLOK K NO 322 RT 7 RW 12 KEL LOWOKWARU KEC MOJOLANGU KOTA MALANG. ACUAN : MASUK SEBELAH RSUB",
                    "no_telp_pelapor": "081213626598",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (6984),\\nAPP TGL. (01/02/2023) = (7060).\\nPETUGAS CATER (TIDAK PERNAH DATANG).\\nREKENING (BELUM DILUNASI).",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5223020101363",
                    "waktu_lapor": "01/02/2023 16:44:46",
                    "waktu_response": "01/02/2023 16:45:28",
                    "waktu_recovery": "01/02/2023 17:42:43",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 3435,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMMAR",
                    "alamat_pelapor": "RUKO ELEMENT, JL. JALUR SUTERA, RT.002/RW.006, PAKUALAM, SERPONG UTARA, SOUTH TANGERANG CITY, BANTEN 15143",
                    "no_telp_pelapor": "087878332394",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN. PELANGGAN MENGINGINKAN DIKIRIM INVOICE BULAN JANUARI 2022 SAMPAI DENGAN DESEMBER 2022 UNTUK KEPERLUAN REKAP DATA FINANCE KE ALAMAT EMAIL  ammar.diab@swiftsolutions.id",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101239",
                    "waktu_lapor": "01/02/2023 16:45:23",
                    "waktu_response": "01/02/2023 16:46:35",
                    "waktu_recovery": "01/02/2023 21:54:45",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 18490,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL ",
                    "alamat_pelapor": "JL H.JAMAT GG JATI INDAH 1 NO.6 RT-3 / RW-5 KEL BUARAN KEC SERPONG KOTA TANGERANG SELATAN DEKAT MAKAM KP JATI ",
                    "no_telp_pelapor": "08118300072",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PENGGANTIAN APP DENGAN SISA TOKEN= 120.13 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 56223252372",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5123020101240",
                    "waktu_lapor": "01/02/2023 16:45:37",
                    "waktu_response": "01/02/2023 17:14:22",
                    "waktu_recovery": "01/02/2023 19:55:24",
                    "durasi_response_time": 1725,
                    "durasi_recovery_time": 9662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "JLN RAYA KRESEK RAYA GANG KERJASAMA NO.12  RT 1 RW 3 KEL DURI KOSAMBI KEC CENGKARENG JAKARTA BARAT-\\nACUAN LOKASI : DI BELAKANG LAUNDRY ",
                    "no_telp_pelapor": "08111475187",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TGL 26/01/2023 , PELANGGAN MENDAPAT SURAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI , PTL NYALA, NO.METER: 32123021910 , MOHON BANTUAN TINDAKLANJUT  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K3223020100345",
                    "waktu_lapor": "01/02/2023 16:49:47",
                    "waktu_response": "01/02/2023 16:54:29",
                    "waktu_recovery": "01/02/2023 18:07:06",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 4357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANA SORAYA",
                    "alamat_pelapor": "JL CUMI CUMI   NO 29  KEL  MALIMONGAN BARU KEC BONTOALA  KOTA MAKASSAR  SETEMPAT TUKANG CUKUR MADURA ",
                    "no_telp_pelapor": "85255555548",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR TIANG DIKARENAKAN SEDANG RENOVASI RUMAH / PEMOHON SEBAGAI  PEMILIK PERSIL DENGAN NO ID PEL 321102346341 PEMOHON MENGAKU YANG DIKUASAKAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5223020101377",
                    "waktu_lapor": "01/02/2023 16:55:33",
                    "waktu_response": "01/02/2023 17:16:11",
                    "waktu_recovery": "01/02/2023 18:20:32",
                    "durasi_response_time": 1238,
                    "durasi_recovery_time": 3861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. DEDE SYAHROJI",
                    "alamat_pelapor": " JLN NIAGA RAYA JABABEKA 2 KEL PASIR SARI KEC CIKARANG SELATAN KAB BEKASI 17532 INDOMARET KOREM 051",
                    "no_telp_pelapor": "087884777830",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK JANUARI 2023. ST AW 16615, ST AK 26337, ST BERDASARKAN ANGKA ACMT JANUARI/2023 = 16615. REK (SUDAH DILUNASI). (KWH MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN, TIDAK BERPAGAR, RUMAH DIHUNI). ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020101379",
                    "waktu_lapor": "01/02/2023 16:55:59",
                    "waktu_response": "01/02/2023 17:27:29",
                    "waktu_recovery": "01/02/2023 18:35:54",
                    "durasi_response_time": 1890,
                    "durasi_recovery_time": 4105,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100380664",
                    "nama_pelapor": "IBU YANI ",
                    "alamat_pelapor": "JL- KK BUMI CBR PERMAI BLOK F4 NO.  7 RT 1/RW6 KEL CIBARUSAH JAYA KEC CIBARUSAH KAB BEKASI> SEBRANG MASJID ANUR ",
                    "no_telp_pelapor": "6285775735748",
                    "keterangan_pelapor": "INFO BLOCKING TOKEN DENGAN NO REG 5372143077298 TERKAIT P2TL DENGAN ID PEL 537216637440 ATAS NAMA IING TOHIR , PELANGGAN MENANYAKAN PERIHAL APA TERKAIT P2TL. DAN PELANGGAN SUDAH KE RAYON DAN DI INFORMASIKAN PETUGAS RAYON KARENA OPAL .",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1623020100005",
                    "waktu_lapor": "01/02/2023 16:58:40",
                    "waktu_response": "01/02/2023 17:07:27",
                    "waktu_recovery": "01/02/2023 17:09:46",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUTANTO",
                    "alamat_pelapor": "DS AIR BELO",
                    "no_telp_pelapor": "081367674561",
                    "keterangan_pelapor": "MAU RENOVASI RUMAH, MOHON DI DAFTARKAN PERGESERAN KWH SEMENTARA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K1223020100337",
                    "waktu_lapor": "01/02/2023 17:00:17",
                    "waktu_response": "01/02/2023 19:03:46",
                    "waktu_recovery": "01/02/2023 19:15:29",
                    "durasi_response_time": 7409,
                    "durasi_recovery_time": 703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LIZTI",
                    "alamat_pelapor": "JL PERSAMAAN G.RAHMAD NO 16 KEL STI TEJO 2 KEC MEDAN AMPLAS KOTA MEDAN ACUAN BELAKANG KANTOR BPN ",
                    "no_telp_pelapor": "085270099004",
                    "keterangan_pelapor": "MOHON INFORMASI PELANGAN DENGAN ID PEL 120030095024 UNTUK TAGIHAN BULAN FEB 23 STAND AK = 62798 APP TGL 01/02/23=63369.  PADA DATA ACMT STAND BACA : 53196 SEHINGGA PELANGGAN DIKENAKAN REK MINIMUN SAJA ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5223020101390",
                    "waktu_lapor": "01/02/2023 17:02:28",
                    "waktu_response": "01/02/2023 17:07:10",
                    "waktu_recovery": "01/02/2023 17:26:36",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 1166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAYU",
                    "alamat_pelapor": "TANIRAN KUBAH, NO.21, RT.1/RW.1, TANIRAN KUBAH, KEC. ANGKINANG  KAB. HULU SUNGAI SELATAN, ANGKINANG, KALIMANTAN SELATAN 71291 (SEBERANG MAKAM DATU TANIRAN),",
                    "no_telp_pelapor": "082329728385",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN, SISA KWH 17,46. NOMOR TOKEN YANG DIMASUKKAN SUDAH SESUAI, PEMBELIAN TGL 03/11/2022 37837317360812861199. DARI DATA P2APST TERDAPAT PERUBAHAN NOMER METER DARI 14041554222 MENJADI 45101911472",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KANDANGAN"
                },
                {
                    "no_laporan": "K5123020101266",
                    "waktu_lapor": "01/02/2023 17:02:51",
                    "waktu_response": "01/02/2023 17:52:28",
                    "waktu_recovery": "01/02/2023 17:55:40",
                    "durasi_response_time": 2977,
                    "durasi_recovery_time": 192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "30700",
                    "nama_pelapor": "BP ZAINUL ",
                    "alamat_pelapor": "JL DR SUTOMO NO. 43 BELAKANG RT-  1 / RW- 1 KEL PENGANJURAN KEC BANYUWANGI KAB BANYUWANGI / DI DEPAN KRISBOW ",
                    "no_telp_pelapor": "0895413536880",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL  SETELAH UPDATE VKRN 43, SISA 161.20 KWH. PTL  NYALA. DILOKASI (PELANGGAN TIDAK MENGETAHUI) SUDAH ADA / BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO. TOKEN 66567116699835135884 SUDAH SESUAI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K1223020100342",
                    "waktu_lapor": "01/02/2023 17:05:25",
                    "waktu_response": "01/02/2023 17:13:40",
                    "waktu_recovery": "01/02/2023 18:53:42",
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 6002,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50217590",
                    "nama_pelapor": "IBU DWI",
                    "alamat_pelapor": "JL PATTIMURA NO - RT-  2 / RW- 9 DN NGLARANGAN DS KARANG ASRI KEC NGAWI KAB NGAWI . ACUAN : DEKAT POHON BERINGIN BESAR ",
                    "no_telp_pelapor": "6285784549937",
                    "keterangan_pelapor": "MOHON BANTUAN PENANGANAN. INFO PELANGGAN 1 RUMAH VOLTAGE TIDAK STABIL DI PERSIL SEJAK TADI MALAM . NAMUN SAAT INI MENYALA NORMAL.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K1223020100343",
                    "waktu_lapor": "01/02/2023 17:05:30",
                    "waktu_response": "01/02/2023 21:25:26",
                    "waktu_recovery": "01/02/2023 21:34:01",
                    "durasi_response_time": 15596,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU LISA ",
                    "alamat_pelapor": "JL INSPEKSI T. PAPAN PERUM DVISTA RESIDENCE BLOK A18 LING 34 , KEL RENGAS PULAU, KEC MEDAN MARELAN, MEDAN, ACUAN -",
                    "no_telp_pelapor": "081375492680",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAGAL,PTL MENYALA UPDATE VKRN 43, SISA KWH 143.43. MOHON PENANGANAN SEGERA, PELANGGA MENGHUBUNGI KEMBALI. CC.55.BUDAYANTA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020101395",
                    "waktu_lapor": "01/02/2023 17:07:02",
                    "waktu_response": "01/02/2023 17:08:43",
                    "waktu_recovery": "01/02/2023 18:10:17",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 3694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LIJA",
                    "alamat_pelapor": "JL RAWA BANTENG RT 1 RW 1 KEL KP RAWA BANTENG KEC CIKARANG BARAT KOTA BEKASI JABAR >> DEPAN BIDAN EMA, LOKASI DI TUKANG PISANG ",
                    "no_telp_pelapor": "6285710100532",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERDAPAT INFO BLOCKING TOKEN. TETAPI TIDAK ADA PENJELASAN PENYEBABNYA DI P2APST. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5223020101398",
                    "waktu_lapor": "01/02/2023 17:09:37",
                    "waktu_response": "01/02/2023 17:53:04",
                    "waktu_recovery": "01/02/2023 17:54:16",
                    "durasi_response_time": 2607,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK ISKANDAR",
                    "alamat_pelapor": "DESA PASIRAN , KEC .BANTAN, KAB.BENGKALIS ,PROVINSI. RIAU",
                    "no_telp_pelapor": "082391111728",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN, TAGIHAN REKENING BULAN JANUARI 2023 PELANGGAN TERLAMBAT BAYAR NAMUN SUDAH DI LUNASI TGL 26/01/2023. PETUGAS MELAKUKAN MIGRASI KE PRABAYAR. SAAT INI ID PEL 182301827914 SUDAH BERUBAH STATUS MENJADI PRABAYAR. TERKAIT LAPORAN K5223020100673, LANGGAN SUDAH DATANG KE KANTOR PLN UNIT TERKAIT, NAMUN PELANGGAN MENGHENDAKI TETAP MENGGUNAKAN KWH METER PASCABAYAR. ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BENGKALIS"
                },
                {
                    "no_laporan": "K5123020101274",
                    "waktu_lapor": "01/02/2023 17:12:23",
                    "waktu_response": "01/02/2023 17:18:08",
                    "waktu_recovery": "01/02/2023 18:25:59",
                    "durasi_response_time": 345,
                    "durasi_recovery_time": 4071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MASDA",
                    "alamat_pelapor": "JL KSR DADI KOSMAYADI NO 40 J RT 3 RW 4 KEL TENGAH KEC CIBINONG KAB BOGOR. ACUAN : SEBERANG GEDUNG PRAMUKA",
                    "no_telp_pelapor": "082168888003",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (00027560),\\nAPP TGL. (01/02/2023) = (27960).\\nPETUGAS CATER (KURANG MENGETAHUI).\\nREKENING (BELUM DILUNASI).",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5223020101406",
                    "waktu_lapor": "01/02/2023 17:12:35",
                    "waktu_response": "01/02/2023 18:42:09",
                    "waktu_recovery": "01/02/2023 18:52:16",
                    "durasi_response_time": 5374,
                    "durasi_recovery_time": 607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. FAHMI",
                    "alamat_pelapor": "BTN TINGGEDE INDAH,BLOK F NO. 9, RT 9/ RW 2,DESA TINGGEDE, KECAMATAN MARAWOLA, KABUPATEN SIGI, PROVINSI SULAWESI TENGAH, PJU SIGI, 2519-B",
                    "no_telp_pelapor": "082291694926",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA SESUAI INFORMASI PELANGGAN SEKITAR TANGGAL 23 JULI 2022 PETUGAS PLN MEMINDAHKAN LAMPU JALAN DARI TEMPAT YANG SEHARUSNYA, KEMUDIAN MENYURUH PELANGGAN MEMBELI TIANG BARU, SETELAH PELANGGAN MEMBELI TIANG, PELANGGAN MEMINTA PLN MEMINDAHKAN LAMPU TERSEBUT KE TIANG YANG BARU, NAMUN PLN TIDAK MAU MEMINDAHKANNYA,, PELANGGAN RUGI UANG KARENA SUDAH MEMBELI TIANG DAN PETUGAS PLN LEPAS TANGGUNG JAWAB.",
                    "media": "Live Chat Website",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K3223020100361",
                    "waktu_lapor": "01/02/2023 17:13:04",
                    "waktu_response": "01/02/2023 17:15:19",
                    "waktu_recovery": "01/02/2023 18:16:24",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 3665,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FEBRIANTI",
                    "alamat_pelapor": "JL.BUNGA MATAHARI, PR DE PRATAMA BLOK E1 NO.1 KEL.JATI RANGGA KEC.JATI SAMPURNA KOTA BEKASI. ACUAN: DEKAT MASJID ULIAH AL MASYKIRI",
                    "no_telp_pelapor": "081374669294",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH. PEMOHON SEBAGAI ISTRI PEMILIK PERSIL DENGAN NO ID PEL 547301881876. ATAS NAMA: FEBRIANTI NO.KTP: 3175104402810002",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5223020101416",
                    "waktu_lapor": "01/02/2023 17:18:02",
                    "waktu_response": "01/02/2023 17:19:41",
                    "waktu_recovery": "01/02/2023 18:24:27",
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 3886,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002751981",
                    "nama_pelapor": "BP OBIE",
                    "alamat_pelapor": "JL. INDUSTRI KP. SEMPU, 198, RT/RW 01/03, DESA PASIR GOMBONG, CIKARANG UTARA, KAB. BEKASI, JAWA BARAT (RUMAH IBU IYOS)",
                    "no_telp_pelapor": "085810386038",
                    "keterangan_pelapor": "TERKAIT = K5222120300634 & K5222120301826. MOHON PERIKSA APP, PIRINGAN APP DIRASAKAN CEPAT BERPUTAR. STAND APP TGL 27/11/2022 = 1814.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5223020101417",
                    "waktu_lapor": "01/02/2023 17:18:48",
                    "waktu_response": "01/02/2023 18:01:41",
                    "waktu_recovery": "01/02/2023 18:49:46",
                    "durasi_response_time": 2573,
                    "durasi_recovery_time": 2885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020101269, MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK) TERKAIT LAPORAN K5423020101538 BELUM ADA KONFIRMASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5123020101283",
                    "waktu_lapor": "01/02/2023 17:21:26",
                    "waktu_response": "01/02/2023 18:21:56",
                    "waktu_recovery": "01/02/2023 19:22:13",
                    "durasi_response_time": 3630,
                    "durasi_recovery_time": 3617,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP FARIS",
                    "alamat_pelapor": "JL PULO SIRIH  TENGAH 12 BLOK EA NO. 379B RT 7 RW 14 KEL PEKAYON JAYA KEC BEKASI SELATAN KOTA BEKASI / DEKAT MASJID AL FURQON ",
                    "no_telp_pelapor": "081287888354",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN MEMINTA DIPINDAHKAN JARINGAN (TERKAIT TR) PLN KARENA JIKA TETANGGA HIDUP, MAKA LISTRIK PELANGGAN PADAM. PELANGGAN MEMINTA DISAMAKAN SAJA DENGAN TETANGGA SEKITAR ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K1423020100485",
                    "waktu_lapor": "01/02/2023 17:21:48",
                    "waktu_response": "01/02/2023 19:36:23",
                    "waktu_recovery": "01/02/2023 22:37:45",
                    "durasi_response_time": 8075,
                    "durasi_recovery_time": 10882,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDIANSYAH",
                    "alamat_pelapor": "JL LINGKAR SELATAN LR. BARLEN NO - RT 14 RW - KEL TALANG BAKUNG KEC PAL MERAH KOTA JAMBI. DEKAT PEMPEK SELAMET ADA LORONG MASUK ",
                    "no_telp_pelapor": "081278709796",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 46.15 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K1223020100351",
                    "waktu_lapor": "01/02/2023 17:24:39",
                    "waktu_response": "01/02/2023 17:27:50",
                    "waktu_recovery": "01/02/2023 17:39:18",
                    "durasi_response_time": 191,
                    "durasi_recovery_time": 688,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO ",
                    "alamat_pelapor": "JL NASIONAL MELABO TAPAK TUAN DS GAMPUNG BELANG TENGAO DS SIMPANG PET NAGARAYA ACEH/ DEKAT SMP 1",
                    "no_telp_pelapor": "081360322888",
                    "keterangan_pelapor": "LEBIH TAGIH, STAND APP TGL 1 FEBRUARI 217, STAND APP JANUARI 2023 :  566",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5123020101292",
                    "waktu_lapor": "01/02/2023 17:24:52",
                    "waktu_response": "01/02/2023 18:00:41",
                    "waktu_recovery": "01/02/2023 18:08:58",
                    "durasi_response_time": 2149,
                    "durasi_recovery_time": 497,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDAH",
                    "alamat_pelapor": "PR BOEMI SERANA MANDALA JL. KAMBOJA BLOK RASYID SEDANI B2 NO.2. RT 0 RW 0. KEL LUBUK PANJANG. KEC TAMPAN. KAB KAMPAR. ANCER2 DEKAT SEKOLAHAN",
                    "no_telp_pelapor": "081270201798",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL. SISA PULSA SAAT INI 260 KWH. NOMER TOKEN 3112 7210 5248 7001 9691",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMPAR"
                },
                {
                    "no_laporan": "K5123020101301",
                    "waktu_lapor": "01/02/2023 17:29:21",
                    "waktu_response": "01/02/2023 17:36:22",
                    "waktu_recovery": "01/02/2023 19:41:06",
                    "durasi_response_time": 421,
                    "durasi_recovery_time": 7484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUH ANSHOR",
                    "alamat_pelapor": "JL - DS SUMBER URIP RT - RW - NO DN PIRIP KEC BERBEK KAB NGANJUK JATIM ACUAN : TANAH TSB MILIK BP MUHAMMAD ANSOR ACUAN LOKASI DAERAH PEMUKIMAN WARGA",
                    "no_telp_pelapor": "6285640432494",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR 2 MINGGU YANG LALU ADA PETUGAS MELAKUKAN PEMASANGAN TIANG LISTRIK PLN DI TANAH MILIK PELANGGAN TANPA SEPENGETAHUAN PELANGGAN DAN TANPA MUSYAWARAH. PELANGGAN BERKEBERATAN ATAS PERIHAL TERSEBUT DAN MENGINGINKAN DI PINDAHKAN KE TEMPAT LAIN. TERKAIT K5423012706504",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5123020101315",
                    "waktu_lapor": "01/02/2023 17:35:51",
                    "waktu_response": "01/02/2023 18:04:57",
                    "waktu_recovery": "01/02/2023 19:51:14",
                    "durasi_response_time": 1746,
                    "durasi_recovery_time": 6377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32006115458",
                    "nama_pelapor": "IBU ERIA",
                    "alamat_pelapor": "JL TRUE LIGHT KOMP PERMATA BLOK HG19 NO 7 KEL PERIGI KEC PONDOK AREN KOTA TANGSEL / DEKAT POS SECURTY MASJID AL AQSHO ",
                    "no_telp_pelapor": "081211046796",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP , DIKARENAKAN RENOVASI RUMAH  , NIK 3674036304850001 AN IBU ERIANDARI SELAKU PEMILIK PERSIL SEKARANG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020101458",
                    "waktu_lapor": "01/02/2023 17:41:11",
                    "waktu_response": "01/02/2023 18:00:28",
                    "waktu_recovery": "01/02/2023 20:23:05",
                    "durasi_response_time": 1157,
                    "durasi_recovery_time": 8557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "JLN SETIA KAWAN RAYA NO.31 (POSISI RUMAH DALAM GANG, PATOKAN PENJAHIT TERATAI SAMA PENJUAL SENDAL)",
                    "no_telp_pelapor": "0859106992718",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN TERTERA GAGAL KARENA BARU SAJA UPDATE VKRN 43 SISA TOKEN 19.23 KWH. TOKEN\\n36685739642516293486\\n46028237072724364025\\n50527362244982802261\\n42835902887336233239",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K1223020100359",
                    "waktu_lapor": "01/02/2023 17:41:12",
                    "waktu_response": "01/02/2023 17:51:34",
                    "waktu_recovery": "01/02/2023 20:32:04",
                    "durasi_response_time": 622,
                    "durasi_recovery_time": 9630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUMBONO",
                    "alamat_pelapor": "JL - PR BUKIT MUTIARA PERMAI BLOK G No. 42 KEL  TANGKERANG TIMUR, KEC TENAYAN RAYA, KOTA PEKANBARU, RIAU ACUAN DEKAT PESANTREN",
                    "no_telp_pelapor": "081371004077",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, PELANGGAN DENGAN ID PEL 181101186460 APP DI BONGKAR RAMPUNG KARENA SEBELUMNYA ADA KETERLAMBATAN PEMBYARAN, DAN PADA SISTEM SUDAH DI ALIHKAN KE PRABAYAR TGL 30/12/2022 NAMUN SAMPAI SAAT INI APP PRABAYAR BELUM DI SAMBUNG, DENGAN NO AGENDA 181100522212307721 DAN NO REG 1811017042612 TAGIHAN SUDAH DI LUNASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K3223020100373",
                    "waktu_lapor": "01/02/2023 17:43:06",
                    "waktu_response": "01/02/2023 17:47:15",
                    "waktu_recovery": "01/02/2023 18:30:47",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 2612,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOLIK",
                    "alamat_pelapor": "JL KALICOMPLANG RT 5 RW 1 DS PONGGOK KEC PONGGOK KAB BLITAR",
                    "no_telp_pelapor": "6285791204483",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MINTA POHON DITEBANG OLEH PETUGAS DIKARENAKAN DAUN POHON MENYENTUH JTR YANG MENGELUARKAN STROM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SRENGAT"
                },
                {
                    "no_laporan": "K5123020101332",
                    "waktu_lapor": "01/02/2023 17:45:38",
                    "waktu_response": "02/02/2023 07:48:55",
                    "waktu_recovery": "02/02/2023 08:30:19",
                    "durasi_response_time": 50597,
                    "durasi_recovery_time": 2484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000",
                    "nama_pelapor": "IBU NIA  ",
                    "alamat_pelapor": "JL  KEDUNG PENGKOL   GG  5  NO  4 A  RT 1 RW 5 KEL  MOJO KEC  GUBENG KOTA  SURABAYA  /DEKAT  SMK  5 ",
                    "no_telp_pelapor": "082244503030",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020101155, TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL  31/01/2023  TAGIHAN BULAN  JANUARI  2023 BESERTA BK TELAH DILUNASI VIA BTN  PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5123020101339",
                    "waktu_lapor": "01/02/2023 17:49:10",
                    "waktu_response": "01/02/2023 17:57:21",
                    "waktu_recovery": "01/02/2023 19:06:35",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 4154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YOHANA",
                    "alamat_pelapor": "JL TG.PERMATA NO.02     ",
                    "no_telp_pelapor": "085362020665",
                    "keterangan_pelapor": "PELANGGAN MINTA DIHUBUNGI KE NO 085362020665 UNTUK REALISASI PERMOHONAN PS DENGAN NO REG 1290629000597",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5123020101346",
                    "waktu_lapor": "01/02/2023 17:50:31",
                    "waktu_response": "01/02/2023 18:27:24",
                    "waktu_recovery": "01/02/2023 20:00:44",
                    "durasi_response_time": 2213,
                    "durasi_recovery_time": 5600,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001600505",
                    "nama_pelapor": "IBU IRNA",
                    "alamat_pelapor": "KP GROGOL   JL MANDOR BASAR  NO  51 RT-002 / RW-01 KEL  RANGKAPAN JAYA KEC PANCORAN  MAS  KOTA DEPOK /  DAERAH MARINIR  ",
                    "no_telp_pelapor": "081317227895",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (DESEMBER  ) = (53.561),\\nAPP TGL. (21/12/2022 =  52.198 ).\\nBANGUNAN KOSONG  \\nREKENING (/TELAH DILUNASI TGL. 20/12/2022 ).   , LETAK APP TIDAK MUDAH DIJANGKAU ATAU  PAGAR  DIGEMBOK  \\nTERKAIT : K5122122101356, K5123010401214 MASIH BELUM ADA PENANGANAN ATAU DIHUBUNGI UNIT SETEMPAT ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5223020101472",
                    "waktu_lapor": "01/02/2023 17:52:16",
                    "waktu_response": "01/02/2023 18:00:19",
                    "waktu_recovery": "01/02/2023 19:54:27",
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 6848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ACHMAD YUDI",
                    "alamat_pelapor": "yudi.ferdiansyah1994@gmail.com\\n\\nPERUMNAS BUMI TELUK JAMBE BLOK R 77 DESA SUKALUYU KECAMATAN TELUKJAMBE TIMUR KABUPATEN KARAWANG",
                    "no_telp_pelapor": "081223766401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN KEHILANGAN ID PELANGGAN AN. (Heddy Setiawan) DENGAN DAYA TERPASANG 1300  VA. PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN REKENING LISTRIK",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5123020101353",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_response": "01/02/2023 17:55:40",
                    "waktu_recovery": "01/02/2023 18:07:35",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NANDA",
                    "alamat_pelapor": "JL PURI SURYA JAYA PR  PURI SURYA JAYA CLUSTER VALENCIA GARDEN BLOK  BB4 NO 49 KEL GEMURUNG KEC GEDANGAN KAB SIDOARJO // DEKAT MCD , DI KOMPLEK  PURI SURYA JAYA",
                    "no_telp_pelapor": "081249970466",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 40,\\nDILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020101483",
                    "waktu_lapor": "01/02/2023 17:57:39",
                    "waktu_response": "01/02/2023 18:04:52",
                    "waktu_recovery": "01/02/2023 22:13:34",
                    "durasi_response_time": 433,
                    "durasi_recovery_time": 14922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KODIR",
                    "alamat_pelapor": "KP KADONGDONG RT-1 / RW-4 JL ARYA JAYA SENTIKA NO - DESA PASIR NANGKA, KEC TIGA RAKSA, KAB TANGERANG // DEKAT SMAN 6 KAB TANGERANG",
                    "no_telp_pelapor": "087888265486",
                    "keterangan_pelapor": "APP PRA TERTERA GAGAL. TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43. PTL NORMAL. SISA KWH:18.38. PEMBELIAN TANGGAL 31/1/2023 DAN 1/2/2023. NO TOKEN : 4759 6043 3605 2172 6019 // 0172 4128 6067 9633 4446. ALARM BELUM BERBUNYI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5123020101357",
                    "waktu_lapor": "01/02/2023 17:57:48",
                    "waktu_response": "01/02/2023 18:49:51",
                    "waktu_recovery": "01/02/2023 20:10:19",
                    "durasi_response_time": 3123,
                    "durasi_recovery_time": 4828,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50144678",
                    "nama_pelapor": "IBU RIA ",
                    "alamat_pelapor": "PR PONDOK PERMATA SUCI BLOK- JL YAKUT I NO 36 RT 1 RW 29 KEL SUCI KEC MANYAR KAB GRESIK/DEPAN TOKO YASIN",
                    "no_telp_pelapor": "081331860805",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN DI APLIKASI TANGGAL 27/01/2023 TAGIHAN BULAN 01/2023 BESERTA BK TELAH DILUNASI VIA BSM. (PELANGGAN BELUM MELAKUKAN PEMBAYARAN) PTL MINTA DISAMBUNG KEMBALI // LAPOR KEMBALI 18.52(CC.51.EKOHADI)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5223020101490",
                    "waktu_lapor": "01/02/2023 18:01:19",
                    "waktu_response": "01/02/2023 18:28:49",
                    "waktu_recovery": "01/02/2023 19:36:28",
                    "durasi_response_time": 1650,
                    "durasi_recovery_time": 4059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RENA ",
                    "alamat_pelapor": "PR KOTA DAMAI LESTARI BLOK A6 NO 24 JL APEL DS CIANTRA KEC CIKARANG SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "6287734151192",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5323020100694, INFO BLOCKING TIDAK BISA BELI TOKEN NO REGISTRASI TAGIHAN SUSULAN TIDAK MUNCUL  SISA KWH  0.67.PELANGGAN TELAH MENGHUBUNGI KEMBALI KE PLN 123, DIKARENAKAN BELUM ADA PENANGANAN MAUPUN KONFIRMASI DARI PETUGAS. MOHON TINDAK LANJUT DAN PENYELESAIANNYA.\\nCC.52.ISMAIL",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020101498",
                    "waktu_lapor": "01/02/2023 18:05:12",
                    "waktu_response": "01/02/2023 18:19:14",
                    "waktu_recovery": "01/02/2023 18:58:36",
                    "durasi_response_time": 842,
                    "durasi_recovery_time": 2362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIK",
                    "alamat_pelapor": "JL BUKIT PALMA D1 NO 80 RT -- RW -- KEL BABAT JERAWAT KEC PAKAL KOTA SURABAYA JAWA TIMUR // -- ",
                    "no_telp_pelapor": "628155011455",
                    "keterangan_pelapor": "PELANGGAN MENGINFORMASIKAN SEBELUMNYA ADA RABAS RABAS POHON DARI PLN DI DEPAN RUMAH PELANGGAN NAMUN SISA RANTING POHON TIDAK DIBERSIHKAN DAN PELANGGAN SAAT INI TIDAK BISA KELUAR RUMAH KARENA TERHALANG RANTING TERSEBUT, MOHON PELANGGAN SEGERA DIKONFIRMASI. PTL NYALA, PELANGGAN HARD COMPLAIN. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K1423020100518",
                    "waktu_lapor": "01/02/2023 18:05:34",
                    "waktu_response": "01/02/2023 19:17:41",
                    "waktu_recovery": "01/02/2023 19:28:03",
                    "durasi_response_time": 4327,
                    "durasi_recovery_time": 622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI ",
                    "alamat_pelapor": "JL PERMATA PERUM VILLA PERMATA INDAH BLOK L NO 6 KEL - KEC PAYUNG SEKAKI KOTA PEKANBARU. DEKAT JL SUKARNO HATTA ",
                    "no_telp_pelapor": "082170045581",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 80 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5223020101499",
                    "waktu_lapor": "01/02/2023 18:06:05",
                    "waktu_response": "01/02/2023 19:40:35",
                    "waktu_recovery": "01/02/2023 21:31:10",
                    "durasi_response_time": 5670,
                    "durasi_recovery_time": 6635,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000564007",
                    "nama_pelapor": "BP FARHAN/IBU RETNO",
                    "alamat_pelapor": "JL GANDEKAN LOR NO.6 RT-29 / RW-10 KEL GANDEKAN KEC GEDONGTENGEN KOTA YOGYAKARTA >> SEBELAH UTARA HOTEL IBIS STYLE",
                    "no_telp_pelapor": "6285725047616",
                    "keterangan_pelapor": "TANGGAL 29/01/2023 TUNGGAKAN REKENING JANUARI 2023 BERIKUT BK  TELAH DILUNASI VIA BANK SYARIAH BUKOPIN. MOHON PTL DISAMBUNG SESUAI KETENTUAN. // TERKAIT NO LAPOR K5223012900646 (STATUS SELESAI).>>PELANGGAN LAPOR 1X.(CC.52.YOVITA)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5223020101502",
                    "waktu_lapor": "01/02/2023 18:06:28",
                    "waktu_response": "01/02/2023 18:16:09",
                    "waktu_recovery": "01/02/2023 21:10:26",
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 10457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "456697",
                    "nama_pelapor": "IBU VITA",
                    "alamat_pelapor": "JL PORIS KK GRAND PORIS BLOK AA2 NO 55 - RT -/ RW- KEL CIPONDOH KEC CIPONDOH KAB BANTEN//DIDALAM KOMPLEK",
                    "no_telp_pelapor": "6281808990242",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN FEBRUARI  STAND APP TGL LAPOR (1/02/2023) = 73484 DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK / PELANGGAN HUB KEMBALI (CC.52.MIKO)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5223020101508",
                    "waktu_lapor": "01/02/2023 18:08:31",
                    "waktu_response": "01/02/2023 18:10:17",
                    "waktu_recovery": "01/02/2023 20:08:39",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 7102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BU RIFKA ",
                    "alamat_pelapor": "JL LOBANG BUAYA RT 4 RW 1 NO 42 KEL LOBANG BUAYA KEC CIPAYUNG KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "087770047833",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 TELAH DILUNASI MOHON PTL DISAMBUNG SESUAI KETENTUAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020101376",
                    "waktu_lapor": "01/02/2023 18:08:47",
                    "waktu_response": "01/02/2023 18:22:43",
                    "waktu_recovery": "01/02/2023 20:26:13",
                    "durasi_response_time": 836,
                    "durasi_recovery_time": 7410,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002035304",
                    "nama_pelapor": "BP ROBERT",
                    "alamat_pelapor": "RUKO RENI JAYA JL KETAPANG 3 BLOK AF 5 NO 24 KEL.PAMULANG BARAT KEC.PAMULANG KOD.TANGERANG SELATAN  ",
                    "no_telp_pelapor": "081213092403",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERGESERAN APP KARENA RENOVASI  DENGAN DATA : \\nNO IDPEL: 538730285112\\nNAMA PELANGGAN : R ARIAYASA   \\nALAMAT PELANGGAN : RUKO RENI JAYA JL KETAPANG 3 BLOK AF 5 NO 24 KEL.PAMULANG BARAT KEC.PAMULANG KOD.TANGERANG SELATAN \\nNAMA PEMOHON  :  ROBERT JUNAEDI \\nNO KTP PELANGGAN : 3674062109630004\\nNO TELP PEMOHON: 081213092403\\nPEMOHON MENGAKU SEBAGAI PIHAK YANG DIKUASAKAN terkait K5123013000371",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5223020101509",
                    "waktu_lapor": "01/02/2023 18:09:26",
                    "waktu_response": "01/02/2023 18:27:03",
                    "waktu_recovery": "01/02/2023 18:49:14",
                    "durasi_response_time": 1057,
                    "durasi_recovery_time": 1331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. DEDEK ",
                    "alamat_pelapor": "JL. RAWA JAYA I NO. 0 RT. 8 RW. 4 KEL. PONDOK KOPI KEC. PONDOK KOPI KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "6285702511721",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKAN PTL NORMAL SISA STROOM KWH 12.31 KWH. SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020101510",
                    "waktu_lapor": "01/02/2023 18:09:28",
                    "waktu_response": "01/02/2023 19:01:33",
                    "waktu_recovery": "02/02/2023 07:31:55",
                    "durasi_response_time": 3125,
                    "durasi_recovery_time": 45022,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "130168",
                    "nama_pelapor": "IBU MELIA ",
                    "alamat_pelapor": "JL ANGGRAINI RAYA NO 14 RT 5 RW-2 KEL SUKORAME KEC MOJOROTO KOTA KEDIRI DEKAT DENGAN MASJID.",
                    "no_telp_pelapor": "628165414401",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN  FEBRUARI STAND APP TGL LAPOR 1 FEBRUARI 2023  = 233176 DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER JARANG DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K1223020100381",
                    "waktu_lapor": "01/02/2023 18:09:38",
                    "waktu_response": "01/02/2023 18:39:50",
                    "waktu_recovery": "01/02/2023 20:31:58",
                    "durasi_response_time": 1812,
                    "durasi_recovery_time": 6728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZULFAN  ",
                    "alamat_pelapor": "JL . SINGGALANG VI  PR VILLA ZAITUN BLOK B NO 11 , KEL SIALANGSAKTI, TENAYAN RAYA, KOTA PEKANBARU, RIAU \\nACUAN DEKAT BUKIT BARISAN ",
                    "no_telp_pelapor": "081274295518",
                    "keterangan_pelapor": "TGL 12/01/2023 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181109912301124550 DAN NO REG 1811012073856 BP DAN STROOM PERDANA TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5123020101380",
                    "waktu_lapor": "01/02/2023 18:10:52",
                    "waktu_response": "01/02/2023 18:49:38",
                    "waktu_recovery": "01/02/2023 22:20:48",
                    "durasi_response_time": 2326,
                    "durasi_recovery_time": 12670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1681688",
                    "nama_pelapor": "BP AYIN",
                    "alamat_pelapor": "JL. KAPTEN DARMO SUGONDO NO.232 KEL. TENGGULUNAN KEC. KEBOMAS KAB. GRESIK / LOKASI DEKAT PABRIK BARATA",
                    "no_telp_pelapor": "081234575890",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 NO.TOKEN 6659 9031 5569 5121 0014 SISA TOKEN 16.46 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5223020101516",
                    "waktu_lapor": "01/02/2023 18:12:44",
                    "waktu_response": "01/02/2023 18:25:09",
                    "waktu_recovery": "01/02/2023 18:47:31",
                    "durasi_response_time": 745,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AI",
                    "alamat_pelapor": "JL. GENTENG NO 49 RT 1 RW 1 KEL CILAMAJANG KEC KAWALU KOTA TASIKMALAYA//LOKASI RUKO ",
                    "no_telp_pelapor": "6287774560645",
                    "keterangan_pelapor": "GAGAL TOKEN VKRN 43 .PTL MENYALA .SISA KWH 25.\\n32954589378747290413\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5123020101397",
                    "waktu_lapor": "01/02/2023 18:18:07",
                    "waktu_response": "01/02/2023 18:27:53",
                    "waktu_recovery": "01/02/2023 18:42:11",
                    "durasi_response_time": 586,
                    "durasi_recovery_time": 858,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "138661",
                    "nama_pelapor": "BP KOKO",
                    "alamat_pelapor": "KK CIBUBUR VILLA BL C No. 6 , KEL JATIRADEN, KEC JATISAMPURNA, KOTA BEKASI, ",
                    "no_telp_pelapor": "082213838801",
                    "keterangan_pelapor": "PELANGGAN INGIN KABEL DARI TIANG KE KWH METER DIPANJANGKAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1223020100388",
                    "waktu_lapor": "01/02/2023 18:19:34",
                    "waktu_response": "01/02/2023 18:32:08",
                    "waktu_recovery": "01/02/2023 18:43:01",
                    "durasi_response_time": 754,
                    "durasi_recovery_time": 653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYA",
                    "alamat_pelapor": "JL MEDAN BANDA ACEH LORONG PANGKARIM NO 18  RT-0 / RW-0  DS MNS BAROE KANDANG  KEC MUARA 2 KOTA LHOKSUMAWE / DEKAT MENASAH DAN PABRIK ROTI",
                    "no_telp_pelapor": "0895327818966",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN ID METER 22118279748 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN VIA BSI DIKARENAKAN TERTERA (NO METER TIDAK TERDAFTAR) PTL TIDAK PADAM SISA 200 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LHOKSEUMAWE"
                },
                {
                    "no_laporan": "K5123020101409",
                    "waktu_lapor": "01/02/2023 18:23:54",
                    "waktu_response": "01/02/2023 18:28:41",
                    "waktu_recovery": "01/02/2023 18:54:46",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 1565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22110687476",
                    "nama_pelapor": "BP MUHAMMAD MAULDI",
                    "alamat_pelapor": "PR GRAHA SEDATI MAS JL KAMBOJA NO 20 KEL BUNCITAN , KEC SEDATI SIDOARJO ",
                    "no_telp_pelapor": "081380829967",
                    "keterangan_pelapor": "PELANGGAN GAGAL ENTRY TOKEN SETELAH UPDATE VKRN 43 , PTL MENYALA 147 KWH 33263737106199605005\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K3223020100395",
                    "waktu_lapor": "01/02/2023 18:25:46",
                    "waktu_response": "01/02/2023 18:45:34",
                    "waktu_recovery": "01/02/2023 19:04:24",
                    "durasi_response_time": 1188,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TINA ",
                    "alamat_pelapor": "JL KINCAN     RT-1 / RW-2  NO 22  KEL  JATI BENING KEC  PONDOK GEDE  KAB BEKASI   SETEMPAT SUPERINDO KINCAN  ",
                    "no_telp_pelapor": "6285774307792",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN  , VKRN 43  PTL NORMAL  SISA KWH  207\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1423020100537",
                    "waktu_lapor": "01/02/2023 18:29:30",
                    "waktu_response": "01/02/2023 18:36:51",
                    "waktu_recovery": "02/02/2023 00:18:32",
                    "durasi_response_time": 441,
                    "durasi_recovery_time": 20501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLI ",
                    "alamat_pelapor": "JL ALAMSYAH RATU PRAWIRA NEGARA NO- RT- RW- KEL. KARANG JAYA KEC GANDUS KOTA PALEMBANG / DEKAT MUSI DUA, JL LETTU KARIM KADIR",
                    "no_telp_pelapor": "081532055590",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32171406971 SISA KWH 20 KWH , NO TOKEN: 69246358980068550003",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101429",
                    "waktu_lapor": "01/02/2023 18:31:45",
                    "waktu_response": "01/02/2023 18:34:27",
                    "waktu_recovery": "01/02/2023 18:47:53",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI",
                    "alamat_pelapor": "JL SYAMSUL ARIFIN NO 24 RT 2 RW 5 KEL POLAGAN KEC SAMPANG KAB SAMPANG DEKAT PASAR MARGALELA",
                    "no_telp_pelapor": "081336758802",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, APP KET GAGAL, BELUM ADA PEMBARUAN KWH, PTL MENYALA SISA KWH TIDAK TAHU, TOKEN 32770955428268131587",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5223020101565",
                    "waktu_lapor": "01/02/2023 18:35:05",
                    "waktu_response": "01/02/2023 18:36:40",
                    "waktu_recovery": "01/02/2023 19:38:22",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 3702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL KUKUN NO- KP KUKUN   RT-11 / RW-6 KEL CIANTRA KEC CIKARANG SELATAN KAB BEKASI > DEKAT MASJID ",
                    "no_telp_pelapor": "6285754897135",
                    "keterangan_pelapor": "INFO BLOCKING TOKEN DENGAN NO REG 5372143024093,ID PEL 537216842476 ATAS NAMA EVI AKHMAD JULIADI T  TERKAIT P2TL PELANGGAN INGIN MENANYAKAN TERKAIT P2TL YANG DIALAMI PELANGGAN. MOHON KONFIRMASINYA PERIHAL TERSEBUT \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1423020100540",
                    "waktu_lapor": "01/02/2023 18:37:04",
                    "waktu_response": "01/02/2023 19:07:02",
                    "waktu_recovery": "01/02/2023 21:53:48",
                    "durasi_response_time": 1798,
                    "durasi_recovery_time": 10006,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRIL",
                    "alamat_pelapor": "JL. RAYA KURANJI NO 8 RT 2 RW 2 KEL KURANJI KEC KURANJI KOTA PADANG LOKASI DEKAT SIMP AKSIRAT DEPAN TUGU PAHLAWAN",
                    "no_telp_pelapor": "081363018391",
                    "keterangan_pelapor": "INFO PEL. PEMANGKASAN POHON KARENA SUDAH MENYENTUH JARINGAN LISTRIK",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5123020101444",
                    "waktu_lapor": "01/02/2023 18:39:16",
                    "waktu_response": "01/02/2023 19:39:23",
                    "waktu_recovery": "01/02/2023 19:48:12",
                    "durasi_response_time": 3607,
                    "durasi_recovery_time": 529,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YONA ",
                    "alamat_pelapor": "PR DELTAMAS ZONA AMERIKA CALGARY BLOK F NO 30  KEL SUKAMAHI KEC CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT ::",
                    "no_telp_pelapor": "085221224636",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100817, PELANGGAN PENDAFTARAN PB NON PAKET SLO TARIF R1T /2200 VA NO REGISTER 5370312071232. REALISASI PASANG APP METER ± DES 2022, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN SLO SUDAH DISAMPAIKAN KE UPJ, TEKNISI PELANGGAN INFOKAN PERLU DILAKUKAN AKTIVASI DAHULU AGAR PTL DAPAT DINYALAKAN, KARENA KABEL SAMBUNGAN DARI PIHAK DEVELOPER SUDAH TERSAMBUNG, MOHON SECEPATNYA DISAMBUNG. TERKAIT NO LAPOR K5123012800378. STATUS DI PLN MOBILE SELESAI NAMUN BELUM ADA TINDAKLANJUT DI LOKASI .\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K3223020100406",
                    "waktu_lapor": "01/02/2023 18:43:24",
                    "waktu_response": "01/02/2023 18:50:20",
                    "waktu_recovery": "01/02/2023 19:30:31",
                    "durasi_response_time": 416,
                    "durasi_recovery_time": 2411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA",
                    "alamat_pelapor": "JL AMD 10 NO 64 RT-12 / RW-1  KEL.PETUKANGAN  UTR KEC PESANGGRAHAN  JAKARTA SELATAN LEWAN SAMPING GG  DEPAN RUMAH GEDE LOKASI RUMAH KONTRAK ",
                    "no_telp_pelapor": "082125374410",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGIMPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL  NYALA  SISA  KWH NO TOKEN \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5223020101589",
                    "waktu_lapor": "01/02/2023 18:47:24",
                    "waktu_response": "01/02/2023 19:25:36",
                    "waktu_recovery": "01/02/2023 19:34:35",
                    "durasi_response_time": 2292,
                    "durasi_recovery_time": 539,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01120492069",
                    "nama_pelapor": "BP SAHRIP ",
                    "alamat_pelapor": "JL TEMUBIRENG NO - RT 2 RW 1 KEL MONTONG BETOK KEC MONTONG  GADING KAB LOMBOK TIMUR //DKT PASAR ",
                    "no_telp_pelapor": "087701543001",
                    "keterangan_pelapor": "GAGAL TOKEN VKRN 43  .PTL MENYALA .SISA KWH 1582 .\\n59783058603085199320",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020101591",
                    "waktu_lapor": "01/02/2023 18:48:26",
                    "waktu_response": "01/02/2023 19:31:36",
                    "waktu_recovery": "01/02/2023 20:00:51",
                    "durasi_response_time": 2590,
                    "durasi_recovery_time": 1755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000678735",
                    "nama_pelapor": "BP TEGUH",
                    "alamat_pelapor": "PONDOK TIRTA MANDALA BLOK H3 NO 4 RT 02 RW 04 SUKAMAJU CILODONG DEPOK",
                    "no_telp_pelapor": "083808871924",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA KETIDAKSESUAIAN PENCATATAN REK FEBRUARI 23. ST AW 34131, ST AK 34331, ST BERDASARKAN ANGKA ACMT 24-01-2023 YG DILAPORKAN PELANGGAN VIA SWACAM = 34308 NAMUN DI DATA ACMT TGL 28-01-23= 34331. REK (BELUM DILUNASI). RUMAH DIHUNI, BERPAGAR DAN TIDAK TERKUNCI, METERAN MUDAH DIJANGKAU, DAN PETUGAS RUTIN DATANG. NAMUN JIKA SAYA SUDSH LAPOR, PETUGAS TIDAK MENCATAT ANGKA PELANGGAN",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K3223020100410",
                    "waktu_lapor": "01/02/2023 18:52:39",
                    "waktu_response": "01/02/2023 19:03:19",
                    "waktu_recovery": "01/02/2023 19:57:10",
                    "durasi_response_time": 640,
                    "durasi_recovery_time": 3231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL.RANOMEA NO.- LINGK.6 KEL.RANOMEA KEC.AMURANG TIMUR, KOTA AMURANG, SULUT. ACUAN: DEKAT KANTOR KELURAHAN RANOMEA ",
                    "no_telp_pelapor": "89668341327",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KET.GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL NYALA, SISA 1957 KWH, NO.TOKEN: 40753063491681161039",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5223020101597",
                    "waktu_lapor": "01/02/2023 18:52:48",
                    "waktu_response": "01/02/2023 18:57:45",
                    "waktu_recovery": "01/02/2023 19:21:56",
                    "durasi_response_time": 297,
                    "durasi_recovery_time": 1451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423020100440, TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5223020101610",
                    "waktu_lapor": "01/02/2023 18:58:09",
                    "waktu_response": "01/02/2023 19:01:56",
                    "waktu_recovery": "01/02/2023 19:20:12",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 1096,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTADI",
                    "alamat_pelapor": "JL JATI KRAMAT 2 PR SUTRA PESONA BLOK F NO 11 RT 5 RW 11  KEL JATIKRAMAT KEC JATI ASIH KAB BEKASI // BELAKANG ALFAMART ",
                    "no_telp_pelapor": "6285867123867",
                    "keterangan_pelapor": "GAGAL MEMASUKKAN TOKEN, VKRN 43 SISA KWH 13.1111 NO TOKEN 56764826635281052694",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1423020100548",
                    "waktu_lapor": "01/02/2023 18:58:44",
                    "waktu_response": "01/02/2023 19:21:18",
                    "waktu_recovery": "01/02/2023 19:42:33",
                    "durasi_response_time": 1354,
                    "durasi_recovery_time": 1275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOKO",
                    "alamat_pelapor": "JL. UJUNG GURUN NO. 43 RT. - RW. - KEL. UJUNG GURUN KEC. PADANG BARAT. PADANG. LOKASI : DIDEPAN SD PERCOBAAN",
                    "no_telp_pelapor": "08126754470",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23 = 33247, ST AK REK FEB 23 = 34107. ST APP TGL.01/02/23 = 33355. REK BELUM DILUNASI PELANGGAN MENUNGGU KOREKSI. RUMAH TIDAK DIHUNI DAN BERPAGAR.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K3223020100417",
                    "waktu_lapor": "01/02/2023 19:00:25",
                    "waktu_response": "01/02/2023 19:13:35",
                    "waktu_recovery": "01/02/2023 20:03:49",
                    "durasi_response_time": 790,
                    "durasi_recovery_time": 3014,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP BURHAN",
                    "alamat_pelapor": "JL.CIKINI AMPIUN NO.8 RT-16 / RW-01 KEL.PEGANGSAAN KEC.MENTENG, JAKPUS. ACUAN: DIBELAKANG TOKO 15, GEDUNG CGC",
                    "no_telp_pelapor": "6285758864926",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KET.GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL NYALA, SISA 20.57 KWH, NO.TOKEN: 15433070616867470195",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5123020101480",
                    "waktu_lapor": "01/02/2023 19:00:33",
                    "waktu_response": "01/02/2023 19:36:01",
                    "waktu_recovery": "02/02/2023 00:19:15",
                    "durasi_response_time": 2128,
                    "durasi_recovery_time": 16994,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBAIRI",
                    "alamat_pelapor": "PR BUMI MAS INDAH BLOK R1 NO 5 KEL TANAH MAS KEC TALANG KELAPA KAB BANYUASIN SUMSEL",
                    "no_telp_pelapor": "082280680168",
                    "keterangan_pelapor": "PELANGGAN  KONFIRMASI MENYAMPAIKAN KERUSAKAN ALAT ELEKTRONIK  KULKAS DAN TETANGGA MENGALAMI JUGA  PASKA GANGGUAN LISTRIK TIBA TIBA PADAM PADA TANGGAL 01/02/2023.PTL NYALA , PELANGGAN KONFIRMASI KEMBALI MENAMBAHKAN SEBELUMNYA ADA TRIP DI GARDU LISTRIK, SEHINGGA PADAM DAN BANYAK PERALATAN LISTRIK YG RUSAK CC.51.MEIGA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101482",
                    "waktu_lapor": "01/02/2023 19:00:41",
                    "waktu_response": "01/02/2023 19:34:47",
                    "waktu_recovery": "01/02/2023 21:07:59",
                    "durasi_response_time": 2046,
                    "durasi_recovery_time": 5592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMZAH ",
                    "alamat_pelapor": "PR BSD BLOK L4 NO.11 SEK 14.4 KEL LENGKONG KEC SERPONG SELATAN KOTA TANGSEL :: RUMAH POJOK PAGAR HITAM ",
                    "no_telp_pelapor": "081213588585",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100959, TIDAK BISA ENTRY TOKEN, UPDATE VKRN 43, SISA 17.15 KWH :: 05768340390834040750  39599836182722108506 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101619",
                    "waktu_lapor": "01/02/2023 19:02:06",
                    "waktu_response": "01/02/2023 19:10:20",
                    "waktu_recovery": "01/02/2023 19:11:57",
                    "durasi_response_time": 494,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0017171330005",
                    "nama_pelapor": "BP TEJO",
                    "alamat_pelapor": "JL ROKAN NO 6 RT 0/RW 0 KP MAGERU KEL SRAGEN TENGAH KEC SRAGEN KAB SRAGEN >> DEPAN POLRES SRAGEN ",
                    "no_telp_pelapor": "087823367091",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN KONFIRMASI PELANGGAN ID PEL 520580009097 MENGAJUKAN PD (R1/ 2200 VA - R3 / 41500 VA) KE KANTOR UNIT TERKAIT SEJAK OKTOBER 2022 NAMUN HINGGA TGL 01/02/2023 BELUM DIREGISTRASI. PELANGGAN MEMOHON SEGERA MENDAPATKAN PENJELASAN DARI UNIT KARENA BELUM MENDAPATKAN CALL BACK DARI UNIT SEPERTI YANG DIJANJIKAN. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SRAGEN"
                },
                {
                    "no_laporan": "K5123020101490",
                    "waktu_lapor": "01/02/2023 19:05:11",
                    "waktu_response": "01/02/2023 19:31:39",
                    "waktu_recovery": "01/02/2023 19:45:14",
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 815,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA ",
                    "alamat_pelapor": "JL.  PR ALAM MAWAR I NO 3   RT-4 / RW-5 KEC CIAMPLAS KEL TANJUNG BUMI KOTA BANDUNG BARAT // ARE PR ALAM MAWAR I",
                    "no_telp_pelapor": "081387690033",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL  MENYALA SISA 291 KWH DILOKASI (BELUM ADA) PEMBAHARUAN KWH METER OLEH PETUGAS\\nNO TOKEN : 08704666586581267266, 60170514913336307810 & 18520947832896729885",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5223020101624",
                    "waktu_lapor": "01/02/2023 19:06:19",
                    "waktu_response": "01/02/2023 19:08:18",
                    "waktu_recovery": "01/02/2023 20:07:53",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 3575,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP. FANRIDO",
                    "alamat_pelapor": "JL. MALAKA BARU NO. 83 RT. 6 RW. 11 KP. BOJONG RANGKONG KEL. PONDOK KOPI KEC. DUREN SAWIT KOTA JAKTIM. (DEKAT PINTU KELUAR TOL BINTARA)",
                    "no_telp_pelapor": "082114044561",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKAN PTL NORMAL SISA STROOM 152.40 KWH. SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020101625",
                    "waktu_lapor": "01/02/2023 19:06:17",
                    "waktu_response": "01/02/2023 19:44:54",
                    "waktu_recovery": "01/02/2023 20:04:41",
                    "durasi_response_time": 2317,
                    "durasi_recovery_time": 1187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "DN BREBES     RT-1 / RW-3\\nKAB GUBUKAN\\nKEC GUBUK \\nKEL DS GLAPAN \\nACUAN LOKASI  PINGGIR SUNGAI BENDUNGAN DELAPAN\\n",
                    "no_telp_pelapor": "085803510848",
                    "keterangan_pelapor": "APP KET GAGAL, PTL NYALA. SISA 168.75 KWH.\\nNO TOKEN\\n54234764422431394516 // PELANGGAN LAPOR LAGI. CC.52.TOMI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TEGOWANU"
                },
                {
                    "no_laporan": "K5223020101628",
                    "waktu_lapor": "01/02/2023 19:08:37",
                    "waktu_response": "01/02/2023 19:10:42",
                    "waktu_recovery": "01/02/2023 19:11:44",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0007078270000",
                    "nama_pelapor": "BP HASYIM",
                    "alamat_pelapor": "DUSUN KARANGMOJO RT 08 RW 02,DESA KARANGMOJO, KECAMATAN TASIKMADU, KABUPATEN KARANGANYAR. RUMAH TIMUR LAPANGAN KARANGMOJO A.N MBAH SHODIQ ATAU ALI AHMADI",
                    "no_telp_pelapor": "083109097724",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 18960, ST APP TGL 01/02/2023 = 18872. REK (BELUM DILUNASI). RUMAH DIHUNI DAN TIDAK BERPAGAR. KWH BERADA DI LUAR DAN MUDAH DI JANGKAU.PELANGGAN TIDAK MENGETAHUI KEDATANGAN PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANGANYAR"
                },
                {
                    "no_laporan": "K5223020101633",
                    "waktu_lapor": "01/02/2023 19:11:53",
                    "waktu_response": "01/02/2023 19:15:47",
                    "waktu_recovery": "01/02/2023 19:47:27",
                    "durasi_response_time": 234,
                    "durasi_recovery_time": 1900,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007106107",
                    "nama_pelapor": "Ibu Emeralda ",
                    "alamat_pelapor": "JL BORNEO UTARA 2 NO C68, RT 3/RW10, RAWALUMBU (DEKAT TK TABITA, RUMAH PAGAR HITAM CAT KUNING) ",
                    "no_telp_pelapor": "08885554660",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 23531, ST APP TGL 01/02/2023 = 23526. REK BELUM DILUNASI. KONDISI RUMAH DIHUNI, BERPAGAR TERKUNCI, APP SULIT DIJANGKAU DAN PETUGAS JARANG DATANG. SESUAI INFORMASI BEBERPA BULAN TAGIHAN TIDAK BERUBAH PELANGGAN KHAWATIR, MOHON DIKONFIRMASI KE PELANGGAN",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020101640",
                    "waktu_lapor": "01/02/2023 19:15:06",
                    "waktu_response": "01/02/2023 19:25:50",
                    "waktu_recovery": "01/02/2023 19:34:41",
                    "durasi_response_time": 644,
                    "durasi_recovery_time": 531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PARTIJAH ",
                    "alamat_pelapor": "JL SETUKA DN MANGKLING NO 0 RT 0/RW 0 DS LOYOT KEC TIKUR KAB LOMBOK TIMUR >> DEKAT SETUKA  ",
                    "no_telp_pelapor": "085951426602",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 18.9 KWH (VKRN 43) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020101646",
                    "waktu_lapor": "01/02/2023 19:18:21",
                    "waktu_response": "01/02/2023 19:24:45",
                    "waktu_recovery": "01/02/2023 19:54:48",
                    "durasi_response_time": 384,
                    "durasi_recovery_time": 1803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDI ",
                    "alamat_pelapor": "JL PER WISMA JAYA ABADI BLOK D 19 KEC JOMBANG KEL JOMBATAN KAB JOMBANG JAWA TIMUR//DEKAT ALUN ALUN JOMBANG ",
                    "no_telp_pelapor": "089526352134",
                    "keterangan_pelapor": "MOHON KONFIRMASI PELANGGAN INGIN MENGETAHUI ID PEL/NO METER UNTUK MENGETAHUI PEMBAYARAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5223020101652",
                    "waktu_lapor": "01/02/2023 19:21:13",
                    "waktu_response": "01/02/2023 19:25:53",
                    "waktu_recovery": "01/02/2023 20:40:15",
                    "durasi_response_time": 280,
                    "durasi_recovery_time": 4462,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK GAFOER ",
                    "alamat_pelapor": "JL JL. HUSNI THAMRIN NO.3, B NO., BINANGA, MAMUJU, KAB. MAMUJU, SULAWESI BARAT",
                    "no_telp_pelapor": "081241248108",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT DAN PENYELESAIANNYA, PELANGGAN DENGAN ID PEL 329100594453 ATS NM ABD GAFUR M MELAKUKAN REGISTRASI PERUBAHAN DAYA MANDIRI MELALUI PLN MOBILE PADA 25/01/2023 DARI DAYA S2T/2200 VA KE S2/3900 VA DAN DILAKUKAN PEMBAYARAN TGL 01/02/2023. TERKAIT DAYA 3900 VA SIANG TADI PELANGGAN DI HUBUNGI OLEH PLN SETEMPAT DAN DIINFORMASIKAN BAHWA TIDAK TERSEDIA DAN PELANGGAN MERASA KEBERATAN DISALAHKAN KARENA DAYA TERSEBUT TIDAK TERSEDIA. DIKARENAKAN DI PLN MOBILE TERDAPAT DAYA TSB DAN DAPAT DIPILIH OLEH PELANGGAN UNTUK UBAH DAYA.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MANAKARRA"
                },
                {
                    "no_laporan": "K1223020100429",
                    "waktu_lapor": "01/02/2023 19:23:45",
                    "waktu_response": "01/02/2023 19:29:27",
                    "waktu_recovery": "02/02/2023 06:25:40",
                    "durasi_response_time": 342,
                    "durasi_recovery_time": 39373,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODY ",
                    "alamat_pelapor": "JL. WARTAWAN GG. AMAL NO 12 RT 3 RW 1 KEL GUNUNG SULA KEC WAY HALIM KOTA BANDAR LAMPUNG LOKASI BEDENG SOKIN DEPAN SDN1 GUNUNG SULA DAN WARUNG ROZIKIN ",
                    "no_telp_pelapor": "081272569832",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT BLOKING TOKEN \\\"KWH METER TERBANG\\\" PTL MENYALA R1MT / 900VA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5123020101524",
                    "waktu_lapor": "01/02/2023 19:25:26",
                    "waktu_response": "01/02/2023 21:26:32",
                    "waktu_recovery": "01/02/2023 21:37:33",
                    "durasi_response_time": 7266,
                    "durasi_recovery_time": 661,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JERI",
                    "alamat_pelapor": "JL CHRISANT KK GRIYA MARELAN TAHAP 3 BLOK B CHRISANT NO B12 KEL PULAU RENGGAS KEC MEDAN MARELAN KOTA MEDAN. ACUAN : MASUK KOMPLEK",
                    "no_telp_pelapor": "081336035550",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 19.66 KWH. NO TOKEN 4253 0139 1125 2646 8129",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020101526",
                    "waktu_lapor": "01/02/2023 19:26:33",
                    "waktu_response": "01/02/2023 19:38:47",
                    "waktu_recovery": "01/02/2023 21:53:29",
                    "durasi_response_time": 734,
                    "durasi_recovery_time": 8082,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000687178",
                    "nama_pelapor": "IBU SITI MUNAWAROH",
                    "alamat_pelapor": "JL RAYA MAYANGKARA NO  5 KEL KETINTANG RT 0 RW 0 KEC GAYUNGAN KOTA SURABAYA // DEKAT KEBUN SAYUR",
                    "no_telp_pelapor": "081330555702",
                    "keterangan_pelapor": "DILOKASI PELANGGAN ADA REALIASI MIGRASI DENGAN NM 32209724874 ATAS NAMA R SOEDRADJAD WIDITOMO SEDANGKAN DILOKASI HARUSNYA ID PEL ATAS NAMA ENSENG BASTAR DENGAN NO IDPEL 511411052187",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K1223020100434",
                    "waktu_lapor": "01/02/2023 19:29:25",
                    "waktu_response": "01/02/2023 21:42:10",
                    "waktu_recovery": "01/02/2023 22:07:52",
                    "durasi_response_time": 7965,
                    "durasi_recovery_time": 1542,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IIS",
                    "alamat_pelapor": "JL H USMAN 1  NO 1 KEL.KAMPAR KEC. SIAK HULU KAB. KAMPAR / DARI KUBANG MASUK KE JALAN RAMBAH RAYA LURUS ADA SIMPANG 4 BELOK KIRI MASUK JL HAJI USMAN 1, CAT RUMAH WARNA KUNING",
                    "no_telp_pelapor": "082385003886",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAGAL (PTL NYALA)SISA 51.40 VKRN 43 NO TOKEN : 3640 0154 4938 0166 4485",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5223020101671",
                    "waktu_lapor": "01/02/2023 19:30:03",
                    "waktu_response": "01/02/2023 19:35:40",
                    "waktu_recovery": "01/02/2023 20:36:07",
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 3627,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000344545",
                    "nama_pelapor": "IBU ANISA",
                    "alamat_pelapor": "PERUM PONDOK TIMUR INDAH 2 JL DAHLIA 5 NO.109-110 KEL MUSTIKA SARI KEC MUSTIKA JAYA KOTA BEKASI.",
                    "no_telp_pelapor": "081299362063",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 7170, ST BERDASARKAN ANGKA ACMT JANUARI 2023 = 7168. REK TELAH DILUNASI. KONDISI RUMAH DIHUNI, RUMAH BERPAGAR TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS JARANG DATANG. PELANGGAN KECEWA DIKARENAKAN REK BULAN DES 2022 TIDAK SESUAI DENGAN RATA-RATA YANG SEHARUSNYA 406 KWH.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K1223020100436",
                    "waktu_lapor": "01/02/2023 19:31:18",
                    "waktu_response": "01/02/2023 20:22:48",
                    "waktu_recovery": "01/02/2023 21:34:09",
                    "durasi_response_time": 3090,
                    "durasi_recovery_time": 4281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILY",
                    "alamat_pelapor": "JL RAHAYU 5 N- RT- RW- DS HELVETIA KEC LABUHAN DELI KOTA MEDAN ACUAN-",
                    "no_telp_pelapor": "085261139330",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIANYA TGL 25/01/23 PELANGGAN DENGAN ID 120110766271 MEMBELI TOKEN DI APL SETEMPAT SEBESAR 20.000NAMUN SAAT DI INPUTKAN KE APP TERTERA USED",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5223020101684",
                    "waktu_lapor": "01/02/2023 19:36:33",
                    "waktu_response": "01/02/2023 20:16:56",
                    "waktu_recovery": "01/02/2023 20:37:52",
                    "durasi_response_time": 2423,
                    "durasi_recovery_time": 1256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL PLUIT KARANG AI BARAT  NO  45A RT-/- KEL PLUIT KEC PENJARINGAN JAKUT  JNT  CARGO OFFICE    ",
                    "no_telp_pelapor": "081930208725",
                    "keterangan_pelapor": "MOHON INFORMASI TERKAIT BIAYA P2TL YANG DI TAGIHKAN KE PELANGGAN DENGAN NOMINAL RP 12668993, PELANGGAN INGIN DIKONFIRMASI SEGERA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5223020101686",
                    "waktu_lapor": "01/02/2023 19:37:24",
                    "waktu_response": "01/02/2023 19:44:56",
                    "waktu_recovery": "01/02/2023 21:10:02",
                    "durasi_response_time": 452,
                    "durasi_recovery_time": 5106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. MUHAMAD RIDWAN",
                    "alamat_pelapor": "JL. CURUG LEGOK RT 001/001, KEMUNING, KEC. LEGOK, KABUPATEN TANGERANG, BANTEN 15820 (LOKASI ADALAH POM MOBIL INDOSTATION)",
                    "no_telp_pelapor": "08881724216",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM SISA 20,05 KWH. NO TOKEN 0468 0875 1568 3331 8016",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101547",
                    "waktu_lapor": "01/02/2023 19:38:12",
                    "waktu_response": "01/02/2023 19:44:38",
                    "waktu_recovery": "01/02/2023 21:26:06",
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 6088,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL. SEKIP JAYA KEL.  SEKIP JAYA KEC. KEMUNING KOTA PALEMBANG , DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020101070, MOHON BANTUAN PENYAMBUNGAN KEMBALI PEMUTUSAN BONGKAR RAMPUNG KARENA TELAH DILUNASI PADA TGL 29/1/2023, TERLAMPIR BUKTI BAYAR. JANJI PETUGAS (AKAN DIGANTI KEPRABAYAR) PELANGGAN SUDAH DIHUBUNGI PETUGAS NAMUN PELANGGAN TIDAK BERKENAN DIMIGRASI KE PRABAYAR ,  PELANGGAN ADA PEMILIK BANGUNAN BARU DAN BARU MENEMPATI HARI INI YANG MELAKUKAN TERLAMBAT BAYAR TAGIHAN BUKAN PEMILIK BANGUNAN SAAT INI, NAMUN PEMILIK SEBELUMNYA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5123020101549",
                    "waktu_lapor": "01/02/2023 19:40:11",
                    "waktu_response": "01/02/2023 20:05:28",
                    "waktu_recovery": "01/02/2023 23:17:17",
                    "durasi_response_time": 1517,
                    "durasi_recovery_time": 11509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NILA / BP RAKA",
                    "alamat_pelapor": "JL.- DN MUTERSARI RT-3 / RW-3 DESA NGRIMBI ",
                    "no_telp_pelapor": "085854017166",
                    "keterangan_pelapor": "APP KET EROR PTL NYALA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5123020101550",
                    "waktu_lapor": "01/02/2023 19:40:36",
                    "waktu_response": "01/02/2023 20:06:09",
                    "waktu_recovery": "01/02/2023 20:10:27",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURUL / BP AMIN",
                    "alamat_pelapor": "JL KEBON JAMBU GG 2 NO 0 RT0 RW0 DS PEGANDEN KEC MANYAR KAB GRESIK / DEKAT PERSAWAHAN ",
                    "no_telp_pelapor": "085648819123",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL, SISA 543,38 KWH / 0789 4940 7191 6075 1221 / MOHON PEMBATALAN LAPORAN, TOKEN BERHASIL DI ENTRY KAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5123020101552",
                    "waktu_lapor": "01/02/2023 19:42:29",
                    "waktu_response": "01/02/2023 19:59:21",
                    "waktu_recovery": "01/02/2023 20:07:21",
                    "durasi_response_time": 1012,
                    "durasi_recovery_time": 480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKY",
                    "alamat_pelapor": "DN KRAJAN 2/3 GENTENG WETAN, GENTENGWETAN, GENTENG, KAB. BANYUWANGI, JAWA TIMUR",
                    "no_telp_pelapor": "08155212839",
                    "keterangan_pelapor": "PELANGGAN MEMINTA PENGGANTIAN NO TELPON UNTUK PERMOHONAN PB DIRUBAH DARI NOMOR 87765967087 KE NO TELPN 08155212839 DAN EMAIL KE ALAMAT : winius2012@gmail.com , DENGAN NO REG 5167312074019 NO AGENDA 516739912301254633",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GENTENG"
                },
                {
                    "no_laporan": "K3223020100447",
                    "waktu_lapor": "01/02/2023 19:43:09",
                    "waktu_response": "01/02/2023 19:45:45",
                    "waktu_recovery": "01/02/2023 21:35:51",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 6606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA ",
                    "alamat_pelapor": "DN FAJAR DS. TANETE KEC WALENRANG TIMUR KAB LUWU ACUAN LR KANTOR DESA TANETE",
                    "no_telp_pelapor": "81245999256",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 PTL NYALA SISA 134 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5223020101702",
                    "waktu_lapor": "01/02/2023 19:44:54",
                    "waktu_response": "01/02/2023 20:11:18",
                    "waktu_recovery": "01/02/2023 21:11:15",
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 3597,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SONY ",
                    "alamat_pelapor": "JL- DN MENDALAN WETAN NO 40 RT 18 RW 06 KEC WAGER KEL MENDALAN WANGI KAB MALANG  //ATAS NAMA RUMAH PAK USTAD SUPRI ",
                    "no_telp_pelapor": "6281515787949",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 60 KWH.PTL MENYALA  NO.TOKEN :34486799446327081392",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K1423020100574",
                    "waktu_lapor": "01/02/2023 19:48:19",
                    "waktu_response": "01/02/2023 20:56:23",
                    "waktu_recovery": "01/02/2023 21:47:44",
                    "durasi_response_time": 4084,
                    "durasi_recovery_time": 3081,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JEKI",
                    "alamat_pelapor": "JL KEBUN VETERAN  RT.11/03 NO 10 KEL NUSA INDAH KEC RATU AGUNG  KOTA BENGKULU ",
                    "no_telp_pelapor": "0895343155243",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUTI SR PELANGGAN KENDUR.INFO PELANGGAN SR TSB SUDAH KENDUR  PADA SAAT PEMASANGAN PROSES PB SEBELUMNYA DG NO METER=14450285870. INFO PELANGGAN KABEL SR POSISI NYA MELINTAS DI ATAS HALAMAN WARGA DAN KENDUR PELANGGAN MENGELUHKAN POSISINYA BISA DIJANGKAU KHAWATIR DAPAT MEMBAHAYAKAN. MOHON DAPAT DILAKUKAN PENGECEKAN KEMBALI KABEL SR TSB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5223020101709",
                    "waktu_lapor": "01/02/2023 19:49:04",
                    "waktu_response": "01/02/2023 19:54:25",
                    "waktu_recovery": "02/02/2023 05:45:40",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 35475,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL KP RAWA LELE NO 6 BLOK B RT.6/10 KEL KALIDERES  KEC KALIDERES KOTA JAKARTA BARAT>> DEKAT INDOMARET",
                    "no_telp_pelapor": "087873270737",
                    "keterangan_pelapor": "TANGGAL 31/01/2023  TUNGGAKAN REKENING BULAN JANUARI  TELAH DILUNASI VIA INDOMARET MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5123020101580",
                    "waktu_lapor": "01/02/2023 19:56:28",
                    "waktu_response": "01/02/2023 20:05:02",
                    "waktu_recovery": "01/02/2023 20:39:20",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 2058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL NARADA RAYA BLOK E NO 3 RT 7 RW 6 KEL DUREN SAWIT KEC DUREN SAWIT JAKARTA TIMUR <> SEBERANG RS DUREN SAWIT  -  KOMP ABADI ",
                    "no_telp_pelapor": "08111618578",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  SISA PULSA TOKEN  37787   KWH . NOMOR TOKEN 55841894938565900667 \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1223020100460",
                    "waktu_lapor": "01/02/2023 19:57:31",
                    "waktu_response": "01/02/2023 20:46:07",
                    "waktu_recovery": "01/02/2023 20:47:09",
                    "durasi_response_time": 2916,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI",
                    "alamat_pelapor": "JL KESEHATAN NO.11 RT 001/ RW 007 KEL KAMPUNG BANDAR KEC SENAPELAN KOTA PEKANBARU RIAU ACUAN-",
                    "no_telp_pelapor": "076124888",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100311, MOHON INFOR MASI DAN PENJELASANYA PELANGGAN DENGAN ID PEL  181110992479 DILAKUKAN PERGANTIAN METERAN DARI PASKA KE LPB TERKAIT TUSBUNG TAGIHAN SUDAH DILUNASI DAN PETUGAS AKAN MEREALISASIKAN KE LPB. NAMUN PELANGGAN KEBERATAN DAN MENGINGINKAN DI PASKABAYAR TERKAIT LAPORAN SEBELUMNYA K1223013100226// PELANGGAN BERSEDIA DISAMBUNG DENGAN PRABAYAR ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K3223020100454",
                    "waktu_lapor": "01/02/2023 19:57:39",
                    "waktu_response": "01/02/2023 20:04:53",
                    "waktu_recovery": "01/02/2023 20:57:07",
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 3134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IMEL",
                    "alamat_pelapor": "JL KALI WEDA BLOK F NO.4 RT 12 RW 4 KEL SANGKAL KEC MERAUKE KOTA MERAUKE",
                    "no_telp_pelapor": "85243519896",
                    "keterangan_pelapor": "KEYPAD (ANGKA 9) APP PRABAYAR TIDAK BERFUNGSI PTL NYALA  SISA 2105 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MERAUKE KOTA"
                },
                {
                    "no_laporan": "K5223020101731",
                    "waktu_lapor": "01/02/2023 19:59:19",
                    "waktu_response": "02/02/2023 08:13:13",
                    "waktu_recovery": "02/02/2023 08:19:44",
                    "durasi_response_time": 44034,
                    "durasi_recovery_time": 391,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HADI SUCIPTO ",
                    "alamat_pelapor": "JL DADALI NO. 5 RT 01  RW 9 KEL RANDU GUNTING KEC TEGAL SELATAN KOTA TEGAL // LOKASI  LA RET NA CATERING  ",
                    "no_telp_pelapor": "0283353166",
                    "keterangan_pelapor": "MOHON INORMASI DAN PENJELASAN. PELANGGAN MENGINFORMASIKAN BAHWA ADA PETUGAS YANG DATANG KE LOKASI UNTUK MENALANGI TAGIHAN BULAN JANUARI SENILAI Rp. 504.465 PETUGAS AN AHMAD SYARIFUDIN PADA TGL 01/02/2023 \\nNAMUN PELANGGAN MASIH RAGU TERKAIT KEBIJAKAN TERSEBUT",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5223020101734",
                    "waktu_lapor": "01/02/2023 20:00:20",
                    "waktu_response": "01/02/2023 20:01:33",
                    "waktu_recovery": "01/02/2023 20:24:48",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 1395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOMARU",
                    "alamat_pelapor": "KP BANDRONG RT 02 RW 01 DS GIRIJAYA KEC SAKETI KAB PANDEGLANG PROVINSI BANTEN.",
                    "no_telp_pelapor": "081511468056",
                    "keterangan_pelapor": "PELANGGAN ATAS NAMA TATU MARLIYAH DENGAN NIK 3601146711750001 TELAH PENGAJUAN PROGRAM PEMASANGAN KWH METER GRATIS DARI PEMERINTAH. SELURUH PERSYARATAN TELAH DILENGKAPI DAN DISERAHKAN KETUA RT SETEMPAT, NAMUN PELANGGAN DIINFORMASIKAN BAHWA TIDAK MENDAPATKAN KWH GRATIS TERSEBUT. BEBERAPA WAKTU KEMUDIAN PELANGGAN MENGETAHUI BAHWA KWH METER YANG SEHARUSNYA DIPEROLEH, TELAH TERPASANG DI TETANGGA. SESUAI INFORMASI PELANGGAN, TETANGGA MENDAPAT KWH METER TERSEBUT DARI KETUA RT DENGAN MEMBAYAR RP 150.000,- PELANGGAN MERASA KEBERATAN ATAS PERIHAL TERSEBUT DAN MOHON SEGERA DIKONFIRMASI KELANJUTANNYA.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANDEGLANG"
                },
                {
                    "no_laporan": "K1423020100578",
                    "waktu_lapor": "01/02/2023 20:01:06",
                    "waktu_response": "01/02/2023 21:57:44",
                    "waktu_recovery": "01/02/2023 22:37:26",
                    "durasi_response_time": 6998,
                    "durasi_recovery_time": 2382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "45051795370",
                    "nama_pelapor": "BP VREGA",
                    "alamat_pelapor": "JL DARMA KARYA PERUMAHAN GRAHA INEZ II BLOK C NO 3 KEL: KENALI ASAM BAWAH KEC: KOTA BARU, JAMBI",
                    "no_telp_pelapor": "085366911801",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN ID METER 45051795370, NO KODE TOKEN 4110 5695 7518 9181 1295 DAN SISA KWH 15 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K2323020100261",
                    "waktu_lapor": "01/02/2023 20:03:26",
                    "waktu_response": "01/02/2023 20:24:22",
                    "waktu_recovery": "01/02/2023 21:01:40",
                    "durasi_response_time": 1256,
                    "durasi_recovery_time": 2238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RUFI",
                    "alamat_pelapor": "JL RUHUI RAHAYU 2 GG  PELANGI NO - RT 02/0 KEL SEPINGGAN BARU KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN  LOKASI  DEKAT MASJID MIFTAHUL JANAH",
                    "no_telp_pelapor": "81377589889",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN (DILPREPAID) ,DISPLAY KWH TERTERA GAGAL ,SISA KWH 71,14, NO METER 14046510146, PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5223020101738",
                    "waktu_lapor": "01/02/2023 20:04:16",
                    "waktu_response": "01/02/2023 20:06:38",
                    "waktu_recovery": "01/02/2023 21:56:43",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 6605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU NURIFAH ",
                    "alamat_pelapor": "JL SUKAMERAH RAYA BLOK F2 NO 6 PR HA RAPAN BARU REGENCY KEL KOTABARAU KEC BEKASI BARAT KAB BEKASI BARAT > DEKAT DENGAN GEREJA",
                    "no_telp_pelapor": "6281511441958",
                    "keterangan_pelapor": "SESUAI INFO PLG ADA PERUBAHAN DAYA DARI 3500 MENJADI 2200 PELANGGAN MENANYAKAN TERAKAIT RESTISUSI UJL PROSES TERSEBUT. MOHON PELANGGAN DIHUBUNGI DAN DIJELASKAN PERIHAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K1223020100465",
                    "waktu_lapor": "01/02/2023 20:07:39",
                    "waktu_response": "01/02/2023 20:27:01",
                    "waktu_recovery": "02/02/2023 07:26:59",
                    "durasi_response_time": 1162,
                    "durasi_recovery_time": 39598,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. YANA",
                    "alamat_pelapor": "KP MURUHARJA RT 03 RW 03 , CIAPUS, CIOMAS, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "083133031401",
                    "keterangan_pelapor": "TGL 13/12/22 PROSES  PB (R1MT 900 VA ) MELALUI PLN MOBILE DENGAN NO AGENDA 538319912212138685 NO REG 5383112168041 , BP TELAH DILUNASI . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO K5223011700192 STATUS SELESAI. PELANGGN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5223020101742",
                    "waktu_lapor": "01/02/2023 20:07:50",
                    "waktu_response": "01/02/2023 20:09:02",
                    "waktu_recovery": "01/02/2023 20:14:09",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 307,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7828527",
                    "nama_pelapor": "Ibu Asmaul ",
                    "alamat_pelapor": "JL. PABRIK KULIT GG. II NO. 46 RT : 002 RW : 004 KEL. JEMUR WONOSARI KEC. WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085852299006",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JAN 2023 = 7035, ST APP TGL 01/02/2023 = 7009. REK BELUM DILUNASI. kONDISI DIHUNIM, BERPAGAR TIDAK DIKUNCI, APP MUDAH DIJANGKAU DAN TIDAK MENGETAHUI PETUGAS RUTIN DATANG.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5123020101596",
                    "waktu_lapor": "01/02/2023 20:08:33",
                    "waktu_response": "01/02/2023 20:11:32",
                    "waktu_recovery": "01/02/2023 21:11:23",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 3591,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "4559704",
                    "nama_pelapor": "BP SATRIA",
                    "alamat_pelapor": "JL SATSUI TUBUN NO 0 RT-  0 / RW- 0 KEL KEBONSARI KEC SUKUN KOTA MALANG ACUAN LOKASI DEKAT REL KERETA API",
                    "no_telp_pelapor": "0341476896",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO.METER 56801743222, TIDAK BISA ENTRY TOKEN, PADA APP MUNCUL KETERANGAN GAGAL. UPDATE VKRN 43. SISA KWH 3000 KWH (PTL MENYALA). PELANGGAN TIDAK MENGETAHUI ADANYA PEMBARUAN DI APP",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K1423020100585",
                    "waktu_lapor": "01/02/2023 20:09:28",
                    "waktu_response": "02/02/2023 00:13:28",
                    "waktu_recovery": "02/02/2023 07:44:33",
                    "durasi_response_time": 14640,
                    "durasi_recovery_time": 27065,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MISLAN ",
                    "alamat_pelapor": "JL. PANGKALAN BENTENG NO- RT 09 RW 03 DESA PANGKALAN BENTENG KEC TALANG KELAPA KAB BANYUASIN LOKASI DEKAT KANDANG AYAM",
                    "no_telp_pelapor": "085378113727",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH VKRN 43 (PTL MENYALA) SISA 13.80 KWH IDPEL 141203320809",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5223020101753",
                    "waktu_lapor": "01/02/2023 20:11:47",
                    "waktu_response": "02/02/2023 08:50:26",
                    "waktu_recovery": "02/02/2023 08:51:22",
                    "durasi_response_time": 45519,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bp Ahmad Reza Fikri alfarabi ",
                    "alamat_pelapor": "PERUMAHAN GURU TEBAT SARI RT 05 RW 02 NO 490 KELURAHAN DUSUN MARTAPURA KECAMATAN MARTAPURA  KOTA PALEMBANG PROVINSI SUMATERA SELATAN",
                    "no_telp_pelapor": "085269289617",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 23. ST AW 47634, ST AK 47773, ST BERDASARKAN ANGKA ACMT 24-01-2023 = 47773. REK (BELUM DILUNASI). (RUMAH DIHUNI, RUMAH TIDAK BERPAGAR, KWH MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG, DATANG APABILA PEMBAYARAN TELAT 2 BULAN). PLN 123 TELAH  MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT.\\n",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MARTAPURA (UIW S2JB)"
                },
                {
                    "no_laporan": "K1223020100468",
                    "waktu_lapor": "01/02/2023 20:11:56",
                    "waktu_response": "01/02/2023 20:17:34",
                    "waktu_recovery": "01/02/2023 20:28:49",
                    "durasi_response_time": 338,
                    "durasi_recovery_time": 675,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM ",
                    "alamat_pelapor": "JL. STM UJUNG SUKASABAR JL. STM UJUNG  NO. 5 LK 12 RT - RW -   KEC MEDAN JOHOR KOTA MEDAN . ACUAN : DKT DG MASJID AL MUSLIMIN ATAU SEKOLAH KHAIRUL IMAN",
                    "no_telp_pelapor": "081376851212",
                    "keterangan_pelapor": "TGL 15/06/2022 PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN. NO GANGGUAN SEBELUM : G5222061500178",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5223020101755",
                    "waktu_lapor": "01/02/2023 20:12:07",
                    "waktu_response": "01/02/2023 20:58:30",
                    "waktu_recovery": "01/02/2023 21:09:29",
                    "durasi_response_time": 2783,
                    "durasi_recovery_time": 659,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANURI ",
                    "alamat_pelapor": "JL - DS KEMUNING NO 0 RT 3/RW 2 KEC KRAMAT KAB TEGAL >> PINGGIR SAWAH DEKAT MAKAM ",
                    "no_telp_pelapor": "082322265995",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 31.77 KWH (VKRN 43) // PELANGGAN LAPOR LAGI. CC.52.TOMI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TEGAL TIMUR"
                },
                {
                    "no_laporan": "K5123020101602",
                    "waktu_lapor": "01/02/2023 20:14:08",
                    "waktu_response": "01/02/2023 20:19:44",
                    "waktu_recovery": "02/02/2023 00:04:17",
                    "durasi_response_time": 336,
                    "durasi_recovery_time": 13473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "JL.PUCANGAN GG 3 RT 3 RW 5 KEL.KERTAJAYA KEC.GUBENG KOTA SURABAYA  - DEKAT MAKAM ",
                    "no_telp_pelapor": "081331532441",
                    "keterangan_pelapor": " BP TO (ALAMAT : JL.PUCANGAN GG 3 RT 3 RW 5 KEL.KERTAJAYA KEC.GUBENG KOTA SURABAYA  - DEKAT MAKAM  ) DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK ( 2 HARI ) YANG LALU DENGAN CARA (KABEL DISAMBUNG LANGSUNG DI ATAS TIANG LISTRIK), DAN DIDISTRIBUSIKAN UNTUK ( KEGIATAN BAZAR ). MOHON IDENTITAS PELAPOR DIRAHASIAKAN SESUAI DENGAN UU PERLINDUNGAN SAKSI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5123020101605",
                    "waktu_lapor": "01/02/2023 20:19:53",
                    "waktu_response": "02/02/2023 06:14:34",
                    "waktu_recovery": "02/02/2023 06:18:08",
                    "durasi_response_time": 35681,
                    "durasi_recovery_time": 214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA",
                    "alamat_pelapor": "JL  RAMAH KASIH RT02/RW00 DN RAMAH KASIH DS RAMAH KASIH KEC MUARA KUANG KA OGAN HILIR ,BELAKANG MASJID AL HIDAYAH ",
                    "no_telp_pelapor": "085368696912",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL , SISA PULSA 331 KWH , NO TOKEN YG TIDAK BISA DI ENTRY 3924 3353 2990 7136 8089 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP INDERALAYA"
                },
                {
                    "no_laporan": "K1223020100473",
                    "waktu_lapor": "01/02/2023 20:21:57",
                    "waktu_response": "01/02/2023 21:42:04",
                    "waktu_recovery": "01/02/2023 22:07:18",
                    "durasi_response_time": 4807,
                    "durasi_recovery_time": 1514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADRIAN",
                    "alamat_pelapor": "JL GARUDA NO - RT1 RW4 KEL KUBANG JAYA KEC SIAK HULU, KAB. KAMPAR, RIAU. ACUAN : BENGKEL ",
                    "no_telp_pelapor": "082286602987",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES PEMBATALAN DAN  RESTITUSI ATAS PERMOHONAN PELANGGAN MENGAJUKAN PERMOHONAN PD (B1T/5500-B2/82500) NO AGENDA 181409922209296305. PELANGGAN SUDAH DI KONFIRMASI DARI UNIT BAHWA DAYA TERSEBUT TIDAK TERSEDIA DI UNIT, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER 1814055050601. PELANGGAN MENGHENDAKI PEMBATALAN DAN RESTUSI PENGEMBALIAN UANG PERMOHONAN PELANGGAN . MOHON PELANGGAN DI KONFIRMASI PERIHAL TERSEBUT. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K2323020100268",
                    "waktu_lapor": "01/02/2023 20:22:56",
                    "waktu_response": "01/02/2023 21:14:58",
                    "waktu_recovery": "01/02/2023 22:45:36",
                    "durasi_response_time": 3122,
                    "durasi_recovery_time": 5438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32168604406",
                    "nama_pelapor": "BPK SAM",
                    "alamat_pelapor": "JL M MASAN NO 5 KP KUNCIRAN RT-1 / RW-5 KEL KUNCIRAN KEC PINANG KOTA TANGERANG ",
                    "no_telp_pelapor": "6285757071064",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43,DISPLAY KWH TERTERA GAGAL,Nomor Token :\\n26435236218998205890 ,SISA KWH 72,9 , NO METER  32168604406, PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101782",
                    "waktu_lapor": "01/02/2023 20:26:36",
                    "waktu_response": "01/02/2023 20:30:09",
                    "waktu_recovery": "01/02/2023 21:22:09",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 3120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibu Irma ",
                    "alamat_pelapor": "PANASAN DONOHARJO  RT 02 RW 29 NGAGLIK SLEMAN",
                    "no_telp_pelapor": "0882005780357",
                    "keterangan_pelapor": "TGL 30/01/2023 PELANGGAN MENGINFORMASIKAN ADANYA PEMASANGAN BARU PADA LOKASI TETANGGA NAMUN DARI LOKASI PELANGGAN ATAP BANGUNAN TIDAK DIRAPIKAN KEMBALI OLEH PETUGAS SAAT MENYAMBUNG MELALUI PERSIL TSB, SEHINGGA MENYEBABKAN RUMAH PELANGGAN KEBOCORAN AIR HUJAN DAN DIBAWAHNYA ADA WARUNG. PELANGGAN MERASA DIRUGIKAN, MOHON TINDAK LANJUT DAN PENYELESAIANNYA",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5223020101788",
                    "waktu_lapor": "01/02/2023 20:29:30",
                    "waktu_response": "02/02/2023 05:12:30",
                    "waktu_recovery": "02/02/2023 05:15:14",
                    "durasi_response_time": 31380,
                    "durasi_recovery_time": 164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001556498",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "DN POJOK DS POJOK RT 2 RW 5 NO - KEL POJOK KEC WIROSARI, GROBOGAN (TERPUTUS)",
                    "no_telp_pelapor": "085735538752",
                    "keterangan_pelapor": "JUMAT MENDAPAT SURAT P2TL, SENIN DATANG DI POSKO, \\nNO REGISTER 5255442005917, DI INFO AGENDA ADA KETERANGAN PEMBATALAN PERMOHONAN, MOHON PELANGGAN UNTUK DIKONFIRMASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WIROSARI"
                },
                {
                    "no_laporan": "K3223020100474",
                    "waktu_lapor": "01/02/2023 20:30:19",
                    "waktu_response": "01/02/2023 21:26:51",
                    "waktu_recovery": "01/02/2023 21:40:23",
                    "durasi_response_time": 3392,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADIK RENALDI",
                    "alamat_pelapor": "JL RAWE KOMP C.U TANGKAHAN NO- RT- RW- KEL. TANGKAHAN KEC. MEDAN LABUHAN KOTA MEDAN. DEKAT MASJID",
                    "no_telp_pelapor": "6285765441225",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA, SISA KWH 1293 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020101791",
                    "waktu_lapor": "01/02/2023 20:32:46",
                    "waktu_response": "02/02/2023 00:14:08",
                    "waktu_recovery": "02/02/2023 07:44:25",
                    "durasi_response_time": 13282,
                    "durasi_recovery_time": 27017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL. TANJUNG AUR NO 41 RT 5 RW 3 KEL. BUKIT BARU KEC. ILIR BARAT 1. PALEMBANG. DEKAT DEPOT BANGUNAN MAJU BERSAMA",
                    "no_telp_pelapor": "081369084582",
                    "keterangan_pelapor": "APP KET GAGAL, PTL MENYALA, SISA 22,04 KWH. VKRN 43",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5123020101625",
                    "waktu_lapor": "01/02/2023 20:36:23",
                    "waktu_response": "01/02/2023 20:52:49",
                    "waktu_recovery": "01/02/2023 21:41:46",
                    "durasi_response_time": 986,
                    "durasi_recovery_time": 2937,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASIKIN",
                    "alamat_pelapor": "PERUM DKP BLOK L NO. 23 JL. MANGKU BUMI KEL. KEMILING PERMAI KEC. KEMILING KOTA BANDAR LAMPUNG ,DEKAT LAPANGAN FUTSAL \\n",
                    "no_telp_pelapor": "081369997744",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB  R1MT  900  AGENDA 171009912212142674 DAN 171009912212142672 .NO REGISTER 1710012069227 DAN 1710012069225  BP LUNAS PADA TGL 15/12/2022, PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI \\nPELANGGAN PERNAH LAPORAN DENGAN NO. K5123012700128 ,K5123012700130,K5123012000270,K5123012000276,K5123012100811,K5123012100814  , STATUS SELESAI DAN BELUM ADA REALISASI OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5223020101796",
                    "waktu_lapor": "01/02/2023 20:40:31",
                    "waktu_response": "01/02/2023 21:54:46",
                    "waktu_recovery": "01/02/2023 22:32:35",
                    "durasi_response_time": 4455,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR //DKT PINTU AIR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106511, \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K1223020100490",
                    "waktu_lapor": "01/02/2023 20:45:26",
                    "waktu_response": "02/02/2023 06:16:33",
                    "waktu_recovery": "02/02/2023 06:20:30",
                    "durasi_response_time": 34267,
                    "durasi_recovery_time": 237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KWAN JIN",
                    "alamat_pelapor": "XX",
                    "no_telp_pelapor": "0616628535",
                    "keterangan_pelapor": "MOHON KOREKI REK ID PEL 120040056112 STAND AKHIR FEBRUARI  30826. STAN APP AHRI INI 30432. MOHON DILAKUKAN KOREKSI,PELANGGAN BERKEBERATAN MELAKUKAN PEMBAYARAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5123020101630",
                    "waktu_lapor": "01/02/2023 20:45:38",
                    "waktu_response": "01/02/2023 21:00:16",
                    "waktu_recovery": "01/02/2023 21:56:56",
                    "durasi_response_time": 878,
                    "durasi_recovery_time": 3400,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007524889",
                    "nama_pelapor": "BP RANDI",
                    "alamat_pelapor": "KP SETU BINTARA 9    RT-003 / RW-02 JL H TIBIN NO 51B KEL - KEC BINTARA KOTA BEKASI//ACUAN GMAPS DEPAN TOKO KELABANG",
                    "no_telp_pelapor": "081261980606",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\n/ TOKEN 5380 0133 3654 3868 9530//\\nSISA 17.43 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5223020101808",
                    "waktu_lapor": "01/02/2023 20:56:35",
                    "waktu_response": "01/02/2023 21:13:20",
                    "waktu_recovery": "01/02/2023 22:30:19",
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 4619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL MELATI V NO 7 (KAMAR 104) RT-2 / RW-9 KEL TANAH TINGGI KEC KOTA TANGERANG ACUAN MLATI 7 RESIDEN",
                    "no_telp_pelapor": "081370871909",
                    "keterangan_pelapor": "MOHON PENJELASAN TERKAIT K5423012400099 ESTIMASI WAKTU REALAISASI KONFERSI TOKEN PETUGAS A/N ANGGA MENYAMPAIKAN ESTIMASI 1 BUALAN NAMUN PELANGGAN MENGINGINKAN INFORMASIKAN LEBIH LANJUT ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5223020101812",
                    "waktu_lapor": "01/02/2023 20:58:09",
                    "waktu_response": "01/02/2023 22:42:24",
                    "waktu_recovery": "01/02/2023 23:03:15",
                    "durasi_response_time": 6255,
                    "durasi_recovery_time": 1251,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M FAHRIZAL",
                    "alamat_pelapor": "JL KUSWARI GG.DAME 4-B - - RT-- / RW--\\nKOTA MADIAH MEDAN\\nKEC MEDAN SUNGGAL\\nKEL SEI SEKAMBIMBI\\nACUAN LOKASI BELAKANG MASJID DARUL HUDA (JL KUSWARI NO 55) \\n",
                    "no_telp_pelapor": "081269296466",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN FEBRUARI  STAND APP TGL LAPOR (1/2/2023) = 10037 DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK KARENA RUMAH TIDAK BERPENGHUNI.\\nPELANGGAN MENGELUHKAN KARENA SEBELUMNYA MENGALAMI KENDALA YANG SAMA\\n\\nINFO STAND SAAT INI DARI PELANGGAN 498",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGAL"
                },
                {
                    "no_laporan": "K3223020100486",
                    "waktu_lapor": "01/02/2023 21:07:46",
                    "waktu_response": "01/02/2023 21:13:36",
                    "waktu_recovery": "01/02/2023 22:23:52",
                    "durasi_response_time": 350,
                    "durasi_recovery_time": 4216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEI ",
                    "alamat_pelapor": "JL KEMUNING PR HARAPAN KITA  IV BLOK E5 NO 21 KEL BENCONGAN KEC KELAPA DUA KOTA TANGERANG PROV BANTEN DEKAT MASJID ",
                    "no_telp_pelapor": "081375648970",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGIMPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL  NYALA SISA 14.1 KWH NO TOKEN  57752879515802051066",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K3223020100489",
                    "waktu_lapor": "01/02/2023 21:08:18",
                    "waktu_response": "01/02/2023 21:09:39",
                    "waktu_recovery": "01/02/2023 21:52:41",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 2582,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASFAN",
                    "alamat_pelapor": "JL. DAYA, PERUM MANGGA 3 BLOK D18 NO.13, RT4/RW3, KEL PACERAKKANG, KEC BIRINGKANAYA, KOTA MAKASSAR",
                    "no_telp_pelapor": "81242930699",
                    "keterangan_pelapor": "TERKAIT NO LAPOR: K3223020100363, MUTASI_K (G9923020188725:meter mengeluarkan percikan dikarenakana kena hujan) - MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH, PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL : 321301536186, ATAS NAMA 321301536186, KTP : 7371111310890007",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5223020101830",
                    "waktu_lapor": "01/02/2023 21:09:46",
                    "waktu_response": "01/02/2023 21:30:39",
                    "waktu_recovery": "02/02/2023 00:31:54",
                    "durasi_response_time": 1253,
                    "durasi_recovery_time": 10875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "156855",
                    "nama_pelapor": "IBU MURNI",
                    "alamat_pelapor": "JL ADHI KARYA RT02/05 N0 28 KEL KEDOYA SELATAN KEC KEBON JERUK KOTA JAKARTA BARAT>> DEKAT TK HERIN ATAU RUMAH PAK RT",
                    "no_telp_pelapor": "088210773963",
                    "keterangan_pelapor": "TANGGAL 31/01/2023  TUNGGAKAN REKENING BULAN JANUARI  TELAH DILUNASI VIA BCA MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5223020101832",
                    "waktu_lapor": "01/02/2023 21:10:39",
                    "waktu_response": "01/02/2023 22:11:04",
                    "waktu_recovery": "01/02/2023 22:40:59",
                    "durasi_response_time": 3625,
                    "durasi_recovery_time": 1795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI / BP WOI",
                    "alamat_pelapor": "KP CIKARANG JL GG H SILUN RT 05 RW 03 NO 89 DESA JAYAMULYA KEC SERANG BARU KAB BEKASI // DEKAT YAYASAN ",
                    "no_telp_pelapor": "6285892687854",
                    "keterangan_pelapor": "BLOCKING TOKEN PADA DATA TIDAK ADA TAGIHAN DAN NOMOR REGISTRASI. PTL HAMPIR PADAM ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020101839",
                    "waktu_lapor": "01/02/2023 21:19:53",
                    "waktu_response": "02/02/2023 03:08:34",
                    "waktu_recovery": "02/02/2023 09:21:20",
                    "durasi_response_time": 20921,
                    "durasi_recovery_time": 22366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIKANINGSIH",
                    "alamat_pelapor": "JL. PERUM SINAR ASRI BLOCK T 10 NO. 6 RT 10 /RW 25  KEL. METESEH KEC. TEMBALANG KOTA SEMARANG",
                    "no_telp_pelapor": "081391603554",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL MENYALA SISA PULSA PELANGGAN 1.557 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K1223020100515",
                    "waktu_lapor": "01/02/2023 21:22:29",
                    "waktu_response": "01/02/2023 22:53:18",
                    "waktu_recovery": "01/02/2023 22:54:14",
                    "durasi_response_time": 5449,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAHRI",
                    "alamat_pelapor": "JL PASAR III DATUK KABU GG.MELATI NO - KEL. TEMBUNG KEC.- KOTA MEDAN  LOKASI DEKAT DENGAN SEKOLAH TITI AMALIA",
                    "no_telp_pelapor": "082273741063",
                    "keterangan_pelapor": "MOHON INFROMASI DAN PENJELASANYA LEBIH TAGIH. STAND AKHIR REK FEBRUARI2023 = 22746. STAND APP TGL 01/02/2023 = 22444. REK FEBRUARI 2023 BELUM DILUNASI. RUMAH DIHUNI. PAGAR TERKUNCI. PETUGAS RUTIN DATANG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K1223020100522",
                    "waktu_lapor": "01/02/2023 21:29:23",
                    "waktu_response": "01/02/2023 22:36:13",
                    "waktu_recovery": "01/02/2023 22:47:18",
                    "durasi_response_time": 4010,
                    "durasi_recovery_time": 665,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE ",
                    "alamat_pelapor": "JL CUT NYAK DHIEN BINJAI KOMPLEK SM RAJA RESIDENCE JL SM RAJA / PERJUANGAN BLOK - NO - RT - RW - KEL NANGKA KEC BINJAI UTARA KOTA BINJAI ACUAN DEKAT MASJID NURUL YAKIN",
                    "no_telp_pelapor": "081360021742",
                    "keterangan_pelapor": "SEKITAR SEMINGGU YANG LALU PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BINJAI KOTA"
                },
                {
                    "no_laporan": "K5123020101679",
                    "waktu_lapor": "01/02/2023 21:36:07",
                    "waktu_response": "01/02/2023 22:52:07",
                    "waktu_recovery": "01/02/2023 23:10:12",
                    "durasi_response_time": 4560,
                    "durasi_recovery_time": 1085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKBAL",
                    "alamat_pelapor": "KK GRAHA JANNA,BLOK C2 NO 05 RT-3 / RW-3 KEL SAOKA  KEC WARAK SELATAN KOTA PALOPO ",
                    "no_telp_pelapor": "081355059901",
                    "keterangan_pelapor": "APP KETERANGAN GAGAL TERKAIT VKRN 43 PTL MENYALA SISA PULSA 94.03 KWH / NO TOKEN SESUAI 5929 7086 5227 6326 4150\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5123020101680",
                    "waktu_lapor": "01/02/2023 21:36:29",
                    "waktu_response": "01/02/2023 21:54:07",
                    "waktu_recovery": "02/02/2023 07:00:38",
                    "durasi_response_time": 1058,
                    "durasi_recovery_time": 32791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONA",
                    "alamat_pelapor": "JL PONDOK SENG GG INPRES NO 14 RT - RW - KEL. HELVETIA KEC.SUNGGAL KAB. DELI SERDANG DEKAT KANTOR DESA HELVETIA ",
                    "no_telp_pelapor": "081361009987",
                    "keterangan_pelapor": "NO IDPEL : 120110195240, PELANGGAN LAPOR STAND VIA SWACAM, PELANGGAN SALAH INPUT ANGKA STAND, INPUT PERTAMA TGL 25/01/2023 YAITU =14962, PEMAKAIAN KWH SEKITAR 600 KWH, SEHARUSNYA PEMAKAIAN 300 KWH TGL 25/01/2023 YAITU =14692,  SEHINGGA MENYEBABKAN TAGIHAN NYA TIDAK SESUAI, UNTUK TAGIHAN BULAN JANUARI MEMBENGKAK ,ANGKA STAND 01/02/2023=14757,MOHON BANTUAN KOREKSI REKENING PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP HELVETIA"
                },
                {
                    "no_laporan": "K5123020101683",
                    "waktu_lapor": "01/02/2023 21:38:21",
                    "waktu_response": "01/02/2023 23:34:01",
                    "waktu_recovery": "02/02/2023 11:28:51",
                    "durasi_response_time": 6940,
                    "durasi_recovery_time": 42890,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1260123",
                    "nama_pelapor": "BP SUKARMANTO",
                    "alamat_pelapor": "JLN - GG WONOREJO 2 NO  27 A RT 4 RW 04 KEC TEGAL SARI SURABAYA - DEKAT KEDUNGSARI ",
                    "no_telp_pelapor": "081291295883",
                    "keterangan_pelapor": "PELANGGAN NM 32111674654 TIDAK BISA INPUT TOKEN  KETERANGAN GAGAL  SISA PULSA 39.34 KWH . NOMOR TOKEN 39674341936074820649 / BATAL LAPOR KARENA PELANGGAN SUDAH BISA MASUKKAN TOKENNYA.CC.51.UCOK",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP EMBONG WUNGU"
                },
                {
                    "no_laporan": "K2323020100286",
                    "waktu_lapor": "01/02/2023 21:38:23",
                    "waktu_response": "01/02/2023 22:37:01",
                    "waktu_recovery": "02/02/2023 05:38:51",
                    "durasi_response_time": 3518,
                    "durasi_recovery_time": 25310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32007958609",
                    "nama_pelapor": "BP SURATO",
                    "alamat_pelapor": "JL.PINUS 5 PR PONDOK REJEKI BLOK C-04 28A KEL. PONDOK REJEKI KEC. KOTA BARU KAB TANGERANG ",
                    "no_telp_pelapor": "081383891882",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELAPOR TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 32007958609 .SISA STROM 15 KWH / NO TOKEN : 2385 0195 0301 5898 9673\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K3223020100509",
                    "waktu_lapor": "01/02/2023 21:40:01",
                    "waktu_response": "01/02/2023 21:42:34",
                    "waktu_recovery": "01/02/2023 21:56:32",
                    "durasi_response_time": 153,
                    "durasi_recovery_time": 838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIA",
                    "alamat_pelapor": "JL LAPANGAN NO 9 F RT-2 / RW-8 KEL KURANJI KEC BEKASI BARAT KOTA BEKASI. DIDEKAT TK SUBUR",
                    "no_telp_pelapor": "6285882697194",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL NYALA) SISA PULSA 74.5 KWH\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020101686",
                    "waktu_lapor": "01/02/2023 21:40:58",
                    "waktu_response": "02/02/2023 04:38:29",
                    "waktu_recovery": "02/02/2023 04:50:54",
                    "durasi_response_time": 25051,
                    "durasi_recovery_time": 745,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALIF ",
                    "alamat_pelapor": "JL RAYA WHITE CITRALAND NO B-13 RT - RW - KEL LANGENHARJO KEC KOTA KENDAL",
                    "no_telp_pelapor": "08119475777",
                    "keterangan_pelapor": "STIKER BARCODENYA SOBEK. PELANGGAN KEHILANGAN NOMOR METER A/N : SELVI ANGGUN PUSPITA, DAYA : 1.300 VA, TARIF : R1T , ALAMAT NOMOR METER : JL RAYA WHITE CITRALAND NO B-13 RT - RW - KEL LANGENHARJO KEC KOTA KENDAL. MOHON BANTUAN INFORMASI NOMOR METER KE PELANGGAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENDAL"
                },
                {
                    "no_laporan": "K5123020101689",
                    "waktu_lapor": "01/02/2023 21:47:15",
                    "waktu_response": "01/02/2023 22:11:11",
                    "waktu_recovery": "01/02/2023 22:12:13",
                    "durasi_response_time": 1436,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50057506",
                    "nama_pelapor": "BP MAHENDRA ",
                    "alamat_pelapor": "JL.- PR SIDOKARE INDAH BLOK O NO 14  KEL SIDOKARE KEC SIDOARJO KAB SIDOARJO / BARAT MASJID AL FALAH",
                    "no_telp_pelapor": "085815583020",
                    "keterangan_pelapor": "TDK BISA ENTRY TOKEN KET GAGAL UPDATE VKRN 43. NO METER 32109671712 (PTL NYALA) SISA 66.52 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020101886",
                    "waktu_lapor": "01/02/2023 21:53:04",
                    "waktu_response": "01/02/2023 22:22:05",
                    "waktu_recovery": "01/02/2023 22:23:06",
                    "durasi_response_time": 1741,
                    "durasi_recovery_time": 61,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01117571537",
                    "nama_pelapor": "IBU PASCALIS CHRISTINE ",
                    "alamat_pelapor": "CITRA GARDEN CLUSTER ASTER GARDEN D6/22, KEL.ENTALSEWU, KEC.BUDURAN, SIDOARJO. DEKAT RS DELTA SURYA",
                    "no_telp_pelapor": "081320025925",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 16.92. PTL (TIDAK PADAM). NO TOKEN 03817182637798661131 DAN 09604263832746753515",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K1223020100558",
                    "waktu_lapor": "01/02/2023 22:14:43",
                    "waktu_response": "02/02/2023 00:33:12",
                    "waktu_recovery": "02/02/2023 00:36:45",
                    "durasi_response_time": 8309,
                    "durasi_recovery_time": 213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVI",
                    "alamat_pelapor": "JL BAKTI ABRI NO.- RT- RW-  KEL MARTUBUNG KEC MEDAN LABUHAN KOTA MEDAN \\nACUAN; -",
                    "no_telp_pelapor": "081269146422",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 117.0KWH \\n NO TOKEN : 2718 2124 7783 3843 8196\\nPELANGGAN MENGHUBUNGI KEMBALI CC.52.FEBRI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5223020101922",
                    "waktu_lapor": "01/02/2023 22:23:09",
                    "waktu_response": "02/02/2023 11:33:56",
                    "waktu_recovery": "02/02/2023 22:01:07",
                    "durasi_response_time": 47447,
                    "durasi_recovery_time": 37631,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VIDIAN ",
                    "alamat_pelapor": "JL LINGKAR SELATAN NO--RT.24RW-- KEL PALMERAH KEC LINGKAR SELATAN KOTA JAMBI //LOKASI MASUK LORONG PUSKESMAS",
                    "no_telp_pelapor": "08979811234",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL MENYALA SISA PULSA PELANGGAN 529 KWH. UPDATE VKRN 43. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K1223020100563",
                    "waktu_lapor": "01/02/2023 22:24:15",
                    "waktu_response": "01/02/2023 23:09:37",
                    "waktu_recovery": "01/02/2023 23:11:36",
                    "durasi_response_time": 2722,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AWALUDIN",
                    "alamat_pelapor": "JL BESAR SEI SEMBILANG RT- RW- DSN KEL.SEI SEMBILANG KEC.SEI SEPAYANG TIMUR KAB ASAHAN PROV SUMUT",
                    "no_telp_pelapor": "085270534362",
                    "keterangan_pelapor": "AHMAD RENAL RIKI , DI JL BESAR SEI SEMBILANG RT- RW- DSN KEL.SEI SEMBILANG KEC.SEI SEPAYANG TIMUR KAB ASAHAN PROV SUMUT  DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK 1TAHUN LALU DENGAN CARA MENYADAP LANGSUNG DARI SR LISTRIK MENGGUNAKAN KABEL DAN DIPERGUNAKAN UNTUK PENERANGAN RUMAH PEMAKAIN 24 JAM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5123020101715",
                    "waktu_lapor": "01/02/2023 22:27:12",
                    "waktu_response": "01/02/2023 22:43:04",
                    "waktu_recovery": "01/02/2023 22:48:55",
                    "durasi_response_time": 952,
                    "durasi_recovery_time": 351,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007042028",
                    "nama_pelapor": "BP ABDUL MUIS",
                    "alamat_pelapor": "KK CITRA GRAND BLOK H5 NO.17 KEL JATIKARYA KEC JATI SAMPURNA KOTA BEKASI ",
                    "no_telp_pelapor": "08123453450",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU UNTUK MOBIL LISTRIK, HOME CHARGING DENGAN PERMOHONAN PELANGGAN UNTUK DAYA 7700 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5123020101722",
                    "waktu_lapor": "01/02/2023 22:39:24",
                    "waktu_response": "01/02/2023 22:43:09",
                    "waktu_recovery": "01/02/2023 22:55:18",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL TANJUNG .DUREN RAYA SELATAN NO 8EF - 8EG KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN KOTA JAKBAR// LOKASI INDOMARET  FRESH CENTRAL PARK ",
                    "no_telp_pelapor": "6285771897435",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN  SETELAH UPDATE VKRN 43 SISA PULSA  33.58   KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5223020101956",
                    "waktu_lapor": "01/02/2023 22:50:46",
                    "waktu_response": "01/02/2023 22:52:35",
                    "waktu_recovery": "01/02/2023 23:22:05",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 1770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "136390",
                    "nama_pelapor": "IBU MANDA",
                    "alamat_pelapor": "KK KRANGGAN PERMAI BLOK CS 16 NO 29 JL KENANGA RAYA KEL JATI SAMPURNA KEC JATI SAMPURNA KOTA BEKASI",
                    "no_telp_pelapor": "083812788253",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI MOHON PTL DISAMBUNG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5223020101968",
                    "waktu_lapor": "01/02/2023 23:02:53",
                    "waktu_response": "02/02/2023 05:05:01",
                    "waktu_recovery": "02/02/2023 05:30:42",
                    "durasi_response_time": 21728,
                    "durasi_recovery_time": 1541,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAUFAL",
                    "alamat_pelapor": "PERUM BUMI INDAH, TAHAP 5, JL EDELWEIS 1 BLOK KC-2. KEC. PASAR KEMIS, KEL. SUKAMANTRI, KAB.TANGERANG.",
                    "no_telp_pelapor": "087736430056",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106581, MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 04/12/2022 TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. AGEM AGUS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 220031 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K1223020100596",
                    "waktu_lapor": "01/02/2023 23:06:41",
                    "waktu_response": "01/02/2023 23:33:56",
                    "waktu_recovery": "02/02/2023 00:14:35",
                    "durasi_response_time": 1635,
                    "durasi_recovery_time": 2439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AULIA",
                    "alamat_pelapor": "JL BESAR MARELAN NO 92 T.600 - - RT-- / RW-- // KEL RENGAS PULAU KEC MEDAN MARELAN LOKASI MIE AYAM MAS DARTO ",
                    "no_telp_pelapor": "08116146046",
                    "keterangan_pelapor": "PETUGAS TUSBUNG TIDAK TELITI DAN MENGECEWAKAN. PELANGGAN TIDAK MEMILIKI TUNGGAKAN DAN SELALU MELUNASI REKENING SEBELUM TANGGAL JATUH TEMPO. TGL 24/01/23 REK JANUARI TELAH DILUNASI VIABTN.  PTL DIPUTUS. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5223020102022",
                    "waktu_lapor": "01/02/2023 23:40:54",
                    "waktu_response": "02/02/2023 04:29:49",
                    "waktu_recovery": "02/02/2023 05:05:33",
                    "durasi_response_time": 17335,
                    "durasi_recovery_time": 2144,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYANA",
                    "alamat_pelapor": "suryanastretcore@gmail.com\\n\\nKP.SERANG RT02/01 DESA TAMAN RAHAYU KECAMATAN SETU,KABUPATEN BEKASI",
                    "no_telp_pelapor": "089624332195",
                    "keterangan_pelapor": "MOHON PENJELASAN DAN KONFIRMASI, SESUAI INFORMASI PELANGGAN TERDAPAT TS P2TL, CSO SUDAH MENJELASKAN NAMUN PELANGGAN MENGHENDAKI PENJELASAN LEBIH LENGKAP DARI UNIT TERKAIT. 537420957486 // UPDATE SUDAH DIBUATKAN LAPORAN G5223020200036 CC.52.SURYA.SM",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5223020102026",
                    "waktu_lapor": "01/02/2023 23:43:25",
                    "waktu_response": "02/02/2023 00:15:21",
                    "waktu_recovery": "02/02/2023 00:17:48",
                    "durasi_response_time": 1916,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. FADLI SUHADA",
                    "alamat_pelapor": "JL. PASAR 4 BARAT GG. SEJATI NO. 4 RT-- RW-- KEL MARELAN KEC MARELAN KOTA MEDAN ACUAN DKT RINI RIAS PENGANTIN",
                    "no_telp_pelapor": "085280441523",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK BULAN FEB. 2023 = 29682 KWH, STAND APP TGL 01/02/2023 = 29598.0 KWH, RUMAH DIHUNI TIDAK BERPAGAR, PELANGGAN TIDAK MENGETAHUI PETUGAS CATER RUTIN DATANG ATAU TIDAK. PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK // PELANGGAN MELAPOR KEMBALI CC.54.FARIZ 23.45",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020100006",
                    "waktu_lapor": "01/02/2023 00:01:23",
                    "waktu_response": "01/02/2023 00:01:59",
                    "waktu_recovery": "01/02/2023 00:02:52",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Doni",
                    "alamat_pelapor": "JL KH WASYID NO 119 CILEGON No.0 RT.0 RW.0 CILEGON",
                    "no_telp_pelapor": "62895391110909",
                    "keterangan_pelapor": "mohon info terkait prediksi pemakaian tenaga listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRIMA KRAKATAU (TT/TM)"
                },
                {
                    "no_laporan": "K5423020100084",
                    "waktu_lapor": "01/02/2023 00:40:56",
                    "waktu_response": "01/02/2023 05:14:27",
                    "waktu_recovery": "01/02/2023 12:52:27",
                    "durasi_response_time": 16411,
                    "durasi_recovery_time": 27480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurrahman Rusmana",
                    "alamat_pelapor": "Kp.cibuntu RT 002 RW 005 Des.cibuntu kec.cibitung kab.bekasi",
                    "no_telp_pelapor": "6281398369217",
                    "keterangan_pelapor": "tidak bisa mengisi pulsa token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020100089",
                    "waktu_lapor": "01/02/2023 00:45:30",
                    "waktu_response": "01/02/2023 01:00:27",
                    "waktu_recovery": "01/02/2023 07:53:08",
                    "durasi_response_time": 897,
                    "durasi_recovery_time": 24761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHABATJAKARTA",
                    "alamat_pelapor": "Stasiun Jln. Nyi Raja Permas",
                    "no_telp_pelapor": "6281210701126",
                    "keterangan_pelapor": "NO AGENDA 538319912301199708\\nMOHON PERCEPATAN PASANG BARU ATAS NAMA CFC ST KA BOGOR..KARNA HARI RABU 1 FEBRUARI 2023 GERAI TERSEBUT MAU GRAND OPENING *5 MOHON DAPAT PRIORITAS INVESTASI KAMI DI KOTA BOGOR TSB TKSH",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020100092",
                    "waktu_lapor": "01/02/2023 00:48:08",
                    "waktu_response": "01/02/2023 05:20:11",
                    "waktu_recovery": "01/02/2023 07:43:55",
                    "durasi_response_time": 16323,
                    "durasi_recovery_time": 8624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "enzelina",
                    "alamat_pelapor": "JL KLAMPIS JAYA No.047 RT.0 RW.0 KEPUTIH",
                    "no_telp_pelapor": "6287859890662",
                    "keterangan_pelapor": "Meteran ada tulisannya periksa, sehingga tidak bisa memasukkan token listrik (Wa no. 082237437270)",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020100102",
                    "waktu_lapor": "01/02/2023 00:51:27",
                    "waktu_response": "01/02/2023 00:56:12",
                    "waktu_recovery": "01/02/2023 01:38:33",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 2541,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heristiawan",
                    "alamat_pelapor": "jln.rumbia",
                    "no_telp_pelapor": "6283879627207",
                    "keterangan_pelapor": "gagal memasukan token,mohon aolusinya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100108",
                    "waktu_lapor": "01/02/2023 00:53:45",
                    "waktu_response": "01/02/2023 09:37:42",
                    "waktu_recovery": "01/02/2023 10:15:18",
                    "durasi_response_time": 31437,
                    "durasi_recovery_time": 2256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dhikie Handoko",
                    "alamat_pelapor": "Jl. Angkatan 66 Lr. tamansari No.445",
                    "no_telp_pelapor": "6281271522626",
                    "keterangan_pelapor": "gagal pengisian token 2x berturut²",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020100115",
                    "waktu_lapor": "01/02/2023 01:00:31",
                    "waktu_response": "01/02/2023 08:22:25",
                    "waktu_recovery": "01/02/2023 08:24:08",
                    "durasi_response_time": 26514,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KUSAENI",
                    "alamat_pelapor": "DESA HARJOSARI LOR RT 14/03 KEC ADIWERNA KAB TEGAL JAWA TENGAH",
                    "no_telp_pelapor": "08164557302",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYEELASAIAN, TGL 31/1/2023 PELANGGAN MENGAJUKAN PB DAYA 7.700 VA, SEBELUMNYA TELAH TERPASANG KWH METER DILOKASI DAN PELANGGAN MENGAJUKAN PB DAN ISNTALLASI SERTA AKSES MASUK TERPISAH, SESUAI INFO PELANGGAN YBS DIARAHKAN SPV ULP SLAWI A.N IBU MEDINA PERMOHONAN TSB TIDAK DAPAT DIAJUKAN DAN PERMOHONAN DAPAT DILAKUKAN DENGAN PENAMBAHAN DAYA MENJADI 3 PHASE (7.700 VA).",
                    "media": "Facebook",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SLAWI"
                },
                {
                    "no_laporan": "K5423020100119",
                    "waktu_lapor": "01/02/2023 01:02:19",
                    "waktu_response": "01/02/2023 01:20:03",
                    "waktu_recovery": "01/02/2023 01:21:33",
                    "durasi_response_time": 1064,
                    "durasi_recovery_time": 90,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lukmanul hakim",
                    "alamat_pelapor": "perum",
                    "no_telp_pelapor": "6282310131935",
                    "keterangan_pelapor": "beli token gk bisa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100124",
                    "waktu_lapor": "01/02/2023 01:04:56",
                    "waktu_response": "01/02/2023 01:08:01",
                    "waktu_recovery": "01/02/2023 01:26:35",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 1114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01114200395",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL PORSELEN IV NO.17 RT13/3 KEL.KALI PUTIH KEC.PULO GADUNG JAKTIM (ACUAN : BELAKANG SEKOLAH MUHAMMADIYAH 41)",
                    "no_telp_pelapor": "081511170008",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 25/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN 1 RUMAH PADAM TERKAIT NO. LAPOR G5423012500550. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 28 PADA APP LAMA ID METER LAMA. MOHON DAPAT DIKONVERSI KE APP BARU (14457650860)\\n",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100142",
                    "waktu_lapor": "01/02/2023 01:15:08",
                    "waktu_response": "01/02/2023 02:14:18",
                    "waktu_recovery": "01/02/2023 05:19:45",
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 11127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "jl kapuk RT 04/03 NO 64 KEL KAPUK KEC CENGKARENG JAKBAR  ACUAN DIBELAKANG KANTOR KELURAHAN / DEKAT PS ALAM RT 04 RW 03 ",
                    "no_telp_pelapor": "087889263485",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK .\\n SEJAK 2 MINGGU LALU ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020100170",
                    "waktu_lapor": "01/02/2023 01:31:03",
                    "waktu_response": "01/02/2023 01:45:50",
                    "waktu_recovery": "01/02/2023 01:52:02",
                    "durasi_response_time": 887,
                    "durasi_recovery_time": 372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "putri handayani",
                    "alamat_pelapor": "jln. raya tambelang rt 011/rw006ds. sukarapih ",
                    "no_telp_pelapor": "6285892347148",
                    "keterangan_pelapor": "sering pemadaman sendiri",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020100174",
                    "waktu_lapor": "01/02/2023 01:38:01",
                    "waktu_response": "01/02/2023 01:39:15",
                    "waktu_recovery": "01/02/2023 01:40:48",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Briana",
                    "alamat_pelapor": "DN PESANTREN PAITON No. RT.3 RW.2",
                    "no_telp_pelapor": "6285232157596",
                    "keterangan_pelapor": "tidak bisa melakukan pengisian token ulang . Dengan kata2 total kWh melebih batas maksimum . solusi dong . ini kan sudah tgl 1 masih blm bisa juga",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100175",
                    "waktu_lapor": "01/02/2023 01:38:19",
                    "waktu_response": "01/02/2023 04:34:50",
                    "waktu_recovery": "01/02/2023 04:51:41",
                    "durasi_response_time": 10591,
                    "durasi_recovery_time": 1011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSMAN BARI ",
                    "alamat_pelapor": "PR TAMAN WISMA ASRI BLOK M54 NO 11 RT3/59 KEL TELUK PUCUNG KEC BEKASI UTARA, BEKASI",
                    "no_telp_pelapor": "081288150081",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN.PELANGGAN TELAH MEMENUHI TOPUP UNTUK BULAN JANUARI SEBESAR 720 JAM NYALA PADA TGL 1/02/23 SERTA SELANJUTNYA YBS MEMBUTUHKAN TOPUP TOKEN (PTL HAMPIR PADAM) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100178",
                    "waktu_lapor": "01/02/2023 01:38:57",
                    "waktu_response": "01/02/2023 05:12:03",
                    "waktu_recovery": "01/02/2023 06:57:53",
                    "durasi_response_time": 12786,
                    "durasi_recovery_time": 6350,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL TOHIR I KP KANDANG RT-3 / RW-4 NO 91 KEL JAGAKARSA KEC JAGAKARSA JAKSEL ",
                    "no_telp_pelapor": "6285697174598",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK BULAN JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020100207",
                    "waktu_lapor": "01/02/2023 01:55:19",
                    "waktu_response": "01/02/2023 01:56:28",
                    "waktu_recovery": "01/02/2023 02:53:57",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 3449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heristiawan",
                    "alamat_pelapor": "jln.rumbia",
                    "no_telp_pelapor": "6283879627207",
                    "keterangan_pelapor": "gagal memasukan token,mohon aolusinya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100212",
                    "waktu_lapor": "01/02/2023 01:57:03",
                    "waktu_response": "01/02/2023 05:12:48",
                    "waktu_recovery": "01/02/2023 15:30:27",
                    "durasi_response_time": 11745,
                    "durasi_recovery_time": 37059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "usman",
                    "alamat_pelapor": "KK HARAPAN ELOK B4 No.3 RT.0 RW.0 BABELAN KT",
                    "no_telp_pelapor": "6281284918145",
                    "keterangan_pelapor": "listrik mati hidup bunyi cedakcedut di kwh",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020100215",
                    "waktu_lapor": "01/02/2023 01:57:45",
                    "waktu_response": "01/02/2023 02:01:57",
                    "waktu_recovery": "01/02/2023 02:16:34",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 877,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bangsawan Putra Mandala",
                    "alamat_pelapor": "DK KEL.UBO-UBO No.0 RT.12 RW.4 TERNATE",
                    "no_telp_pelapor": "6282297718086",
                    "keterangan_pelapor": "sudah membali token via mbangkin Bank BNI tapi gagal terus mohon bantuannya ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020100236",
                    "waktu_lapor": "01/02/2023 02:05:12",
                    "waktu_response": "01/02/2023 02:32:32",
                    "waktu_recovery": "01/02/2023 08:50:34",
                    "durasi_response_time": 1640,
                    "durasi_recovery_time": 22682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Johan Waskita",
                    "alamat_pelapor": "JL PASAR RUMPUT No.0 RT.000 RW.00 NAGASARI",
                    "no_telp_pelapor": "6285891703703",
                    "keterangan_pelapor": "Kenapa tagihan kurang lebih sama dengan yang sebelum-sebelumnya, padahal KWH meternya tidak digunakan alias dicabut sementara karena sedang renovasi rumah.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020100249",
                    "waktu_lapor": "01/02/2023 02:09:58",
                    "waktu_response": "01/02/2023 04:56:26",
                    "waktu_recovery": "01/02/2023 07:59:16",
                    "durasi_response_time": 9988,
                    "durasi_recovery_time": 10970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad paudji",
                    "alamat_pelapor": "Jl. Raya Jati Kramat Indah II No.3",
                    "no_telp_pelapor": "62895351611582",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100254",
                    "waktu_lapor": "01/02/2023 02:11:12",
                    "waktu_response": "01/02/2023 08:07:31",
                    "waktu_recovery": "01/02/2023 08:51:58",
                    "durasi_response_time": 21379,
                    "durasi_recovery_time": 2667,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fanesa",
                    "alamat_pelapor": "JL BROMO UJ LR.XIV",
                    "no_telp_pelapor": "62895410136557",
                    "keterangan_pelapor": "token yg di beli selalu gagal ngk msk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020100270",
                    "waktu_lapor": "01/02/2023 02:18:48",
                    "waktu_response": "01/02/2023 06:01:11",
                    "waktu_recovery": "01/02/2023 06:10:38",
                    "durasi_response_time": 13343,
                    "durasi_recovery_time": 567,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUKMIN",
                    "alamat_pelapor": "KP RAGAMUKTI RT 3 RW 1 JL H KAIM NO 53 KEL CITAYAM KEC TAJURHALANG KAB BOGOR JABAR ",
                    "no_telp_pelapor": "081398848488",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 56204458253 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 134 KWH. SETEMPAT ADA BAYI, UPDATE, 02:43, CC.54.HENDI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020100278",
                    "waktu_lapor": "01/02/2023 02:28:36",
                    "waktu_response": "01/02/2023 05:22:34",
                    "waktu_recovery": "01/02/2023 09:28:14",
                    "durasi_response_time": 10438,
                    "durasi_recovery_time": 14740,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sainudin",
                    "alamat_pelapor": "Jl. Bugis No.8",
                    "no_telp_pelapor": "6282122488979",
                    "keterangan_pelapor": "Tidak bisa beli token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020100298",
                    "waktu_lapor": "01/02/2023 02:40:21",
                    "waktu_response": "01/02/2023 02:47:59",
                    "waktu_recovery": "01/02/2023 06:15:45",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 12466,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "allea ss",
                    "alamat_pelapor": "JL KP. TANJUNG UTARA, RT 17/ RW 07 No.",
                    "no_telp_pelapor": "628567608537",
                    "keterangan_pelapor": "padam.melebihi batas maksimum",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOSAMBI"
                },
                {
                    "no_laporan": "K5423020100305",
                    "waktu_lapor": "01/02/2023 02:47:14",
                    "waktu_response": "01/02/2023 08:27:38",
                    "waktu_recovery": "01/02/2023 08:31:19",
                    "durasi_response_time": 20424,
                    "durasi_recovery_time": 221,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suherman",
                    "alamat_pelapor": "bukit panyang 1",
                    "no_telp_pelapor": "6281211544817",
                    "keterangan_pelapor": "mengapa selalu gagal pengisian token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LANGSA"
                },
                {
                    "no_laporan": "K5423020100308",
                    "waktu_lapor": "01/02/2023 02:50:33",
                    "waktu_response": "01/02/2023 06:10:16",
                    "waktu_recovery": "01/02/2023 17:21:17",
                    "durasi_response_time": 11983,
                    "durasi_recovery_time": 40261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK RAHMAN",
                    "alamat_pelapor": "JL ANCE DG NGOYO LR 3 NO 20 RT 2 RW 4 KEL MASALE KEC PANAKUKKANG KOTA MAKASSAR PROV SULSEL. ACUAN LOKASI BELAKANG GEDUNG LASHARAN GARDEN",
                    "no_telp_pelapor": "089610151464",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 01/02/23 TERJADI GANGGUAN G5423013125437 (gangguan sebelumnya) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100311",
                    "waktu_lapor": "01/02/2023 02:52:23",
                    "waktu_response": "01/02/2023 02:54:18",
                    "waktu_recovery": "01/02/2023 03:46:07",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 3109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Devi Novita",
                    "alamat_pelapor": "KP BLOKANG No. RT.1 RW.6",
                    "no_telp_pelapor": "6282280965002",
                    "keterangan_pelapor": "tolong ini kenapa belum bisa membeli token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100315",
                    "waktu_lapor": "01/02/2023 02:58:04",
                    "waktu_response": "01/02/2023 08:27:32",
                    "waktu_recovery": "01/02/2023 08:31:14",
                    "durasi_response_time": 19768,
                    "durasi_recovery_time": 222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suherman",
                    "alamat_pelapor": "Bukit Panjang 1",
                    "no_telp_pelapor": "6281211544817",
                    "keterangan_pelapor": "pasca prabayar selalu hagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LANGSA"
                },
                {
                    "no_laporan": "K5423020100330",
                    "waktu_lapor": "01/02/2023 03:06:54",
                    "waktu_response": "01/02/2023 06:55:09",
                    "waktu_recovery": "01/02/2023 07:03:44",
                    "durasi_response_time": 13695,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sunani",
                    "alamat_pelapor": "kp ragas",
                    "no_telp_pelapor": "6283116895402",
                    "keterangan_pelapor": "kenapa kwh listrik saya bisa berubah tarif, dari 450 jadi 900 dan sekarang pemakaian jadi boros, gimana cara biar rubah kembali dan irit seperti semula?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020100345",
                    "waktu_lapor": "01/02/2023 03:19:17",
                    "waktu_response": "01/02/2023 03:55:59",
                    "waktu_recovery": "01/02/2023 04:06:56",
                    "durasi_response_time": 2202,
                    "durasi_recovery_time": 657,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAGUS PRAMUDIA",
                    "alamat_pelapor": "Tirtasani royal resort RP 7 no.02",
                    "no_telp_pelapor": "6281252660288",
                    "keterangan_pelapor": "apakah ada pemadaman saat ini di lokasi sekitar saya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020100371",
                    "waktu_lapor": "01/02/2023 03:44:50",
                    "waktu_response": "01/02/2023 07:57:56",
                    "waktu_recovery": "01/02/2023 08:04:59",
                    "durasi_response_time": 15186,
                    "durasi_recovery_time": 423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuke y",
                    "alamat_pelapor": "Jl. Pasir Kunci Poncol No.256",
                    "no_telp_pelapor": "6285256259838",
                    "keterangan_pelapor": "Tagihan tidak sesuai",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020100377",
                    "waktu_lapor": "01/02/2023 03:55:08",
                    "waktu_response": "01/02/2023 05:53:22",
                    "waktu_recovery": "01/02/2023 06:02:09",
                    "durasi_response_time": 7094,
                    "durasi_recovery_time": 527,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Syahril",
                    "alamat_pelapor": "JL.Letnan Purbadi Gang 04 RT 003 RW 004 Ibu Ropiah",
                    "no_telp_pelapor": "628985668411",
                    "keterangan_pelapor": "listrik konslet trus pas nyala tegangannya berkurang ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP INDRAMAYU KOTA"
                },
                {
                    "no_laporan": "K5423020100381",
                    "waktu_lapor": "01/02/2023 04:03:55",
                    "waktu_response": "01/02/2023 04:37:38",
                    "waktu_recovery": "01/02/2023 05:13:28",
                    "durasi_response_time": 2023,
                    "durasi_recovery_time": 2150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusiman",
                    "alamat_pelapor": "jl.sunankalijaga no99 rt/w 06/02",
                    "no_telp_pelapor": "6282199058806",
                    "keterangan_pelapor": "kl di isi token gahal trrus,,",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TIMIKA JAYA"
                },
                {
                    "no_laporan": "K5423020100391",
                    "waktu_lapor": "01/02/2023 04:13:15",
                    "waktu_response": "01/02/2023 06:27:16",
                    "waktu_recovery": "01/02/2023 09:19:37",
                    "durasi_response_time": 8041,
                    "durasi_recovery_time": 10341,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK WAHUDIN",
                    "alamat_pelapor": "KP CIPAEH NO 40 RT 13 RW 4 DS GUNUNG KALER KEC GUNUNG KALER KAB TANGERANG PROV BANTEN. ACUAN LOKASI DEKAT SMKN 3 KAB TANGERANG.",
                    "no_telp_pelapor": "087809290860",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 19/01/23 TELAH DILAKUKAN REALISASI PD NO AGENDA 566400522301198547 OLH PETUGAS NAMUN HINGGA SAAT INI MASIH TERCANTUM DAYA SEBELUMNYA",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020100404",
                    "waktu_lapor": "01/02/2023 04:22:30",
                    "waktu_response": "01/02/2023 07:33:54",
                    "waktu_recovery": "01/02/2023 11:50:17",
                    "durasi_response_time": 11484,
                    "durasi_recovery_time": 15383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bertha Z M",
                    "alamat_pelapor": "Jl. Magangan Kulon No.2",
                    "no_telp_pelapor": "6285692003610",
                    "keterangan_pelapor": "beli token listrik via aplikasi livin mandiri mobile, sudah dapat nomor tokennya tapi ketika dimasukkan nomornya sudah sampai 5 kali selalu tdk bisa. Tulisannya GAGAL terus, nomor meter 32027824286.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020100425",
                    "waktu_lapor": "01/02/2023 04:35:44",
                    "waktu_response": "01/02/2023 07:21:08",
                    "waktu_recovery": "01/02/2023 13:15:04",
                    "durasi_response_time": 9924,
                    "durasi_recovery_time": 21236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "26819",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL KUBIS III A2 NO 105 RT06/ RW06 KEL PULO KEC KEB BARU JAKSEL (BELAKANG ST MRT BLOK A)",
                    "no_telp_pelapor": "081314442893",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BTN. PTL MINTA SEGERA DISAMBUNG. LU, BELUM ADA TINDAK LANJUT CC.54.FIKRI PKL 12:52 WIB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020100430",
                    "waktu_lapor": "01/02/2023 04:39:40",
                    "waktu_response": "01/02/2023 08:13:32",
                    "waktu_recovery": "01/02/2023 08:15:18",
                    "durasi_response_time": 12832,
                    "durasi_recovery_time": 106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tri Muriono",
                    "alamat_pelapor": "Jl.Karya Bakti.Gg.Halimah No.5.Lik.8.Kel.Tanah 600.",
                    "no_telp_pelapor": "6282279243002",
                    "keterangan_pelapor": "Isi Token Gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020100437",
                    "waktu_lapor": "01/02/2023 04:48:32",
                    "waktu_response": "01/02/2023 04:56:58",
                    "waktu_recovery": "01/02/2023 05:14:33",
                    "durasi_response_time": 506,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Renni ayu kusumadewi",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6282190383026",
                    "keterangan_pelapor": "masukin no token tapi gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020100444",
                    "waktu_lapor": "01/02/2023 04:53:40",
                    "waktu_response": "01/02/2023 05:42:08",
                    "waktu_recovery": "01/02/2023 05:45:51",
                    "durasi_response_time": 2908,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saleh Renleeuw",
                    "alamat_pelapor": "DESA LABETAWI RT. RW. TUAL",
                    "no_telp_pelapor": "6282399570604",
                    "keterangan_pelapor": "setelah di ganti MCB 2 Amper daya 450 oleh petugas PLN sering mati lampu ketika kulkas di colok sedangkan daya yg di butuhkan kulkas Hanya 130 mohon penjelasannya apakah harus tambah daya atau ada kejanggalan pemasangan MCB. terima kasih.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA TUAL"
                },
                {
                    "no_laporan": "K5423020100445",
                    "waktu_lapor": "01/02/2023 04:54:33",
                    "waktu_response": "01/02/2023 05:56:37",
                    "waktu_recovery": "01/02/2023 05:59:20",
                    "durasi_response_time": 3724,
                    "durasi_recovery_time": 163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iman Bahtiar",
                    "alamat_pelapor": "KK BUKIT GALUDRA No.15 RT.000 RW.00 CILAME",
                    "no_telp_pelapor": "6281321977283",
                    "keterangan_pelapor": "tgl 28/01/2023 baru beli token 200.000 ...tgl 01/02/2023 sudah sisa 8kwh\\n\\nko bisa gitu...pemakaian regular. dan pembelian 5 bulan terakhir sebesar itu cukup 1 bulan...kenapa sekarang kurang seminggu sudah mau habis",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020100446",
                    "waktu_lapor": "01/02/2023 04:56:41",
                    "waktu_response": "01/02/2023 05:32:49",
                    "waktu_recovery": "01/02/2023 08:10:36",
                    "durasi_response_time": 2168,
                    "durasi_recovery_time": 9467,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HOIRUL UMAM",
                    "alamat_pelapor": "JL DSN.TIMUR RT 00 RW 00 No.",
                    "no_telp_pelapor": "6285236273803",
                    "keterangan_pelapor": "Tidak bisa isi pulsa,,,keterangan selalu melebihi batas pembelian kWh meter,,,mohon di bantu,,soalnya mau mati ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020100452",
                    "waktu_lapor": "01/02/2023 05:03:01",
                    "waktu_response": "01/02/2023 06:12:02",
                    "waktu_recovery": "01/02/2023 06:15:47",
                    "durasi_response_time": 4141,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erick Aditya",
                    "alamat_pelapor": "JL KLP PUAN 13 BLK AF6 PR SKTR 1A PKLN BRT No.24 RT.5 RW.12 KLP DUA",
                    "no_telp_pelapor": "6285268083383",
                    "keterangan_pelapor": "9898\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020100453",
                    "waktu_lapor": "01/02/2023 05:03:43",
                    "waktu_response": "01/02/2023 06:19:51",
                    "waktu_recovery": "01/02/2023 06:49:55",
                    "durasi_response_time": 4568,
                    "durasi_recovery_time": 1804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isep mulyana",
                    "alamat_pelapor": "kp. krajan rt 10 rw 008 no. 15",
                    "no_telp_pelapor": "6281285338411",
                    "keterangan_pelapor": "mau isi token ga bisa, no pelnggan diblokir",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020100457",
                    "waktu_lapor": "01/02/2023 05:05:37",
                    "waktu_response": "01/02/2023 05:20:09",
                    "waktu_recovery": "01/02/2023 07:17:40",
                    "durasi_response_time": 872,
                    "durasi_recovery_time": 7051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020100458",
                    "waktu_lapor": "01/02/2023 05:06:17",
                    "waktu_response": "01/02/2023 07:03:22",
                    "waktu_recovery": "01/02/2023 07:31:47",
                    "durasi_response_time": 7025,
                    "durasi_recovery_time": 1705,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010521703",
                    "nama_pelapor": "IBU HUJAEMAH / Fimnho1Fimnho",
                    "alamat_pelapor": "KAMPUNG SAWAH, RT.14 RW.02, DESA PASIRMAE, KECAMATAN CIPEUCANG, KABUPATEN PANDEGLANG, PROPINSI BANTEN. (DEKAT DENGAN KANTOR KEPALA DESA)",
                    "no_telp_pelapor": "085216536578",
                    "keterangan_pelapor": "LEBIH TAGIH STAND AKHIR 4885 STAND AWAL 4885 STAND ACMT 4698 REKENING BULAN FEBUARI 2023 BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.\\n",
                    "media": "Twitter",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANDEGLANG"
                },
                {
                    "no_laporan": "K5423020100466",
                    "waktu_lapor": "01/02/2023 05:11:08",
                    "waktu_response": "01/02/2023 06:45:22",
                    "waktu_recovery": "01/02/2023 11:11:59",
                    "durasi_response_time": 5654,
                    "durasi_recovery_time": 15997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS HERYANTO",
                    "alamat_pelapor": "DS TERBAN 0 0 RT-2 / RW-1",
                    "no_telp_pelapor": "082133682170",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 103 VKRN 43 (PTL NYALA), POP UP TERPUTUS",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020100483",
                    "waktu_lapor": "01/02/2023 05:22:33",
                    "waktu_response": "01/02/2023 05:24:07",
                    "waktu_recovery": "01/02/2023 09:08:48",
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 13481,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amelia niko",
                    "alamat_pelapor": "PR VILA GUNUNG LESTARI E1/28 No. JOMBANG",
                    "no_telp_pelapor": "6281385346454",
                    "keterangan_pelapor": "Saya beli token 500rb lewat shoppee tapi tidak menerima nomor tokennya. saya beli beberapa hari lalu. tolong dibantu nomor tokennya tks",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100488",
                    "waktu_lapor": "01/02/2023 05:25:02",
                    "waktu_response": "01/02/2023 07:39:30",
                    "waktu_recovery": "01/02/2023 09:55:25",
                    "durasi_response_time": 8068,
                    "durasi_recovery_time": 8155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mr. MK",
                    "alamat_pelapor": "JL TANJUNG PURA KED HULU PTS RT.007 RW.01 K No.0 RT.007 RW.01",
                    "no_telp_pelapor": "6281347414448",
                    "keterangan_pelapor": "TIDAK BISA MENGISI TOKEN LISTRIK",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PUTUSSIBAU"
                },
                {
                    "no_laporan": "K5423020100489",
                    "waktu_lapor": "01/02/2023 05:25:21",
                    "waktu_response": "01/02/2023 06:26:13",
                    "waktu_recovery": "01/02/2023 06:28:41",
                    "durasi_response_time": 3652,
                    "durasi_recovery_time": 148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hayuu Soraya",
                    "alamat_pelapor": "blok kamas2 desa keduanan ",
                    "no_telp_pelapor": "6283169840428",
                    "keterangan_pelapor": "knpa listrik di rmah saya naik trus byrnya\\npdhal pmkaian tdk ada kulkas hnya mjikom dan snyo aja¿¿",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020100491",
                    "waktu_lapor": "01/02/2023 05:25:56",
                    "waktu_response": "01/02/2023 08:11:21",
                    "waktu_recovery": "01/02/2023 09:04:11",
                    "durasi_response_time": 9925,
                    "durasi_recovery_time": 3170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Novitasari",
                    "alamat_pelapor": "KK PERUMNAS TLJAMBE I No.39 RT.000 RW.00 TLKJAMBE",
                    "no_telp_pelapor": "6285794896821",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai dengan angka stand meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020100495",
                    "waktu_lapor": "01/02/2023 05:29:42",
                    "waktu_response": "01/02/2023 05:43:57",
                    "waktu_recovery": "01/02/2023 07:43:43",
                    "durasi_response_time": 855,
                    "durasi_recovery_time": 7186,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gus Sanjaya",
                    "alamat_pelapor": "Jl. Barata Jaya XXI No.22",
                    "no_telp_pelapor": "6282228544479",
                    "keterangan_pelapor": "pengisian token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020100499",
                    "waktu_lapor": "01/02/2023 05:32:20",
                    "waktu_response": "01/02/2023 06:01:27",
                    "waktu_recovery": "01/02/2023 06:08:03",
                    "durasi_response_time": 1747,
                    "durasi_recovery_time": 396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arifin Bjm",
                    "alamat_pelapor": "JL SIMPATI TEGAL ARUM No. RT.44 RW.9 SYAMSUDINN",
                    "no_telp_pelapor": "6281349401989",
                    "keterangan_pelapor": "Saya ingin menurunkan Daya Listrik Dari 1300 Ke 900",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020100503",
                    "waktu_lapor": "01/02/2023 05:35:29",
                    "waktu_response": "01/02/2023 05:42:36",
                    "waktu_recovery": "01/02/2023 05:56:44",
                    "durasi_response_time": 427,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FRANGKI",
                    "alamat_pelapor": "KP TELUKPUCUNG KEC.BEKASI UTARA 0   RT-1 / RW-2",
                    "no_telp_pelapor": "085312795555",
                    "keterangan_pelapor": "MOHON UNTUK PENJELASAN INFORMASI TERKAIT PEMBLOKIRAN TOKEN DENGAN ID PEL 537316533218, YBS MEMINTA INFORMASI LENGKAP SUPAYA BISA DILAPORKAN KE PEMILIK BANGUNAN, YBS ADALAH PENYEWA TOKO TSBT",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100506",
                    "waktu_lapor": "01/02/2023 05:37:45",
                    "waktu_response": "01/02/2023 06:21:06",
                    "waktu_recovery": "01/02/2023 07:35:24",
                    "durasi_response_time": 2601,
                    "durasi_recovery_time": 4458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syaifudin",
                    "alamat_pelapor": "DS 643 KOMBA No.0 RT.0 RW.0 LAROMPONG",
                    "no_telp_pelapor": "6285256271388",
                    "keterangan_pelapor": "di app vocer undian saya tidak tampil \\npadahal sebelumnya, semua poin yang saya tukarkan selalu ada, dan saya sudah screenshot semua, ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5423020100507",
                    "waktu_lapor": "01/02/2023 05:37:55",
                    "waktu_response": "01/02/2023 06:28:24",
                    "waktu_recovery": "01/02/2023 09:49:48",
                    "durasi_response_time": 3029,
                    "durasi_recovery_time": 12084,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irma Agustinah",
                    "alamat_pelapor": "Jl. Telaga Raya No.16C RT 017/01",
                    "no_telp_pelapor": "6281314737098",
                    "keterangan_pelapor": "Tidak bisa mengisi Token , apakah bisa naik daya menjadi 1300 ( an.Irma Agustinah mendptkan subsidi PKH dari pemerintah)",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020100509",
                    "waktu_lapor": "01/02/2023 05:39:25",
                    "waktu_response": "01/02/2023 05:53:06",
                    "waktu_recovery": "01/02/2023 06:40:55",
                    "durasi_response_time": 821,
                    "durasi_recovery_time": 2869,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aenun nakiyah",
                    "alamat_pelapor": "Jalan D.I. Pandjaitan",
                    "no_telp_pelapor": "6285752314971",
                    "keterangan_pelapor": "halo selamat pagi saya ingin mengajukan pengaduan temtang pembayaran pln saya kenapa setiap bulannya pembayaran saya naik /\\n200rbuuu sedangkan pemakaian saya sama setiap bulannyaa!!tolong di baikin soalnya tetangga sayaa kmren juga pembayarannya melonjat habis d lapor baru normal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BONTANG"
                },
                {
                    "no_laporan": "K5423020100515",
                    "waktu_lapor": "01/02/2023 05:44:55",
                    "waktu_response": "01/02/2023 07:58:01",
                    "waktu_recovery": "01/02/2023 08:09:52",
                    "durasi_response_time": 7986,
                    "durasi_recovery_time": 711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bendi Dollix Krismunawan",
                    "alamat_pelapor": "KP SERNAG KONGSI No.0 RT.1 RW.2 SERANG",
                    "no_telp_pelapor": "6285799198598",
                    "keterangan_pelapor": "Tidak bisa isi token karena ketika pencet angka \\\"9\\\" di KWH meter, tidak bisa, selalu muncul angka \\\"6\\\", kemungkinan ada PCB di Dial nya yg rusak karena air hujan dan panas. jadi tidak bisa isi token, Urgent. terimakasih.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020100521",
                    "waktu_lapor": "01/02/2023 05:46:32",
                    "waktu_response": "01/02/2023 05:50:07",
                    "waktu_recovery": "01/02/2023 06:08:41",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 1114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iis marlina",
                    "alamat_pelapor": "Jl. KH. Muchtar Tabrani No.05",
                    "no_telp_pelapor": "6281807766300",
                    "keterangan_pelapor": "gagal terus mengisi token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100541",
                    "waktu_lapor": "01/02/2023 05:53:56",
                    "waktu_response": "01/02/2023 07:46:50",
                    "waktu_recovery": "01/02/2023 09:55:49",
                    "durasi_response_time": 6774,
                    "durasi_recovery_time": 7739,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibnu sadam khusairi",
                    "alamat_pelapor": "jln raya Setu,GG H Gason RT 02 /RW 01,kampung cinyogsog ",
                    "no_telp_pelapor": "6285156222581",
                    "keterangan_pelapor": "nomer token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100548",
                    "waktu_lapor": "01/02/2023 05:57:22",
                    "waktu_response": "01/02/2023 09:38:22",
                    "waktu_recovery": "01/02/2023 10:15:28",
                    "durasi_response_time": 13260,
                    "durasi_recovery_time": 2226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dhikie Handoko",
                    "alamat_pelapor": "Jl Angkatan 66 Lr Tamansari No 445",
                    "no_telp_pelapor": "6281271522626",
                    "keterangan_pelapor": "tidak dapat melakukan pengisian token (2x pengisin tetap gagal)",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020100549",
                    "waktu_lapor": "01/02/2023 05:57:23",
                    "waktu_response": "01/02/2023 07:18:33",
                    "waktu_recovery": "01/02/2023 07:43:13",
                    "durasi_response_time": 4870,
                    "durasi_recovery_time": 1480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vici dovindi ilyadi ham",
                    "alamat_pelapor": "kabupaten empat lawang ",
                    "no_telp_pelapor": "6285218640465",
                    "keterangan_pelapor": "jangan melaporkan suatu pekerjaan yg tidak sama sekali dilakukan oleh petugas pln ulp tebing tinggi ke pelanggan, saya tidak dapat konfirmasi mengenai laporan saya coba tunjukke buktinya kalo saya sudah dikonfirmasi mengenai laporan saya? percuma kalo ada aplikasi ini masih saja tetap tidak perubahan sama sekali, jadi d tunggu konfirmasi nya ke saya?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020100554",
                    "waktu_lapor": "01/02/2023 05:59:21",
                    "waktu_response": "01/02/2023 06:01:47",
                    "waktu_recovery": "01/02/2023 09:16:54",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 11707,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL H KAMANG NO 0 RT 8 RW 10 KEL PONDOK LABU KEC CILANDAK JAKARTA SELATAN",
                    "no_telp_pelapor": "082143531437",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 12/02/22 PELANGGAN DATANG KE UNIT UTK PENGAJUAN APP EXIM DAN DITERIMA OLEH PETUGAS AN IBU RIA DAN TELAH DISETUJUI UTK PERMOHONANNYA PADA TGL 22/11/22. NAMUN HINGGA KINI BLM MENDAPATKAN NO REGISTER PEMBAYARANNYA",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100560",
                    "waktu_lapor": "01/02/2023 06:00:52",
                    "waktu_response": "01/02/2023 06:10:10",
                    "waktu_recovery": "01/02/2023 06:14:51",
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sihas Sihas",
                    "alamat_pelapor": "DN TAMBENG AMBAT TLANAKAN No.0 AMBAT",
                    "no_telp_pelapor": "6285231630690",
                    "keterangan_pelapor": "selalu gagal masukin token.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100572",
                    "waktu_lapor": "01/02/2023 06:06:26",
                    "waktu_response": "01/02/2023 07:47:03",
                    "waktu_recovery": "01/02/2023 09:55:54",
                    "durasi_response_time": 6037,
                    "durasi_recovery_time": 7731,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imam",
                    "alamat_pelapor": "KK GRAND KAHURIPAN HF No.3 RT.000 RW.00 KLPNUNGGAL",
                    "no_telp_pelapor": "6281290733070",
                    "keterangan_pelapor": "saya tidak bisa beli token. kenapa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100575",
                    "waktu_lapor": "01/02/2023 06:07:15",
                    "waktu_response": "01/02/2023 07:49:15",
                    "waktu_recovery": "01/02/2023 09:38:17",
                    "durasi_response_time": 6120,
                    "durasi_recovery_time": 6542,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lila nurma",
                    "alamat_pelapor": "DN CODO No. RT.6 RW.1",
                    "no_telp_pelapor": "6281334293266",
                    "keterangan_pelapor": "kWh melebihi batas",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020100580",
                    "waktu_lapor": "01/02/2023 06:09:51",
                    "waktu_response": "01/02/2023 06:16:08",
                    "waktu_recovery": "01/02/2023 08:53:41",
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 9453,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "venny marda dengah",
                    "alamat_pelapor": "JL JL BATU KARANG JP-8227 No.0",
                    "no_telp_pelapor": "6281340223879",
                    "keterangan_pelapor": "foto meteran utk update pembayaran, karena sdh mau bayar tapi blm ada tagihan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JAYAPURA"
                },
                {
                    "no_laporan": "K5423020100586",
                    "waktu_lapor": "01/02/2023 06:12:20",
                    "waktu_response": "01/02/2023 06:14:40",
                    "waktu_recovery": "01/02/2023 06:18:02",
                    "durasi_response_time": 140,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SYAHRUL MAWARDI",
                    "alamat_pelapor": "JL DSN BATU AMPAR No.",
                    "no_telp_pelapor": "6285257001485",
                    "keterangan_pelapor": "ada bacaaan terputus daya Listrik mati",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100588",
                    "waktu_lapor": "01/02/2023 06:13:10",
                    "waktu_response": "01/02/2023 07:00:24",
                    "waktu_recovery": "01/02/2023 07:02:11",
                    "durasi_response_time": 2834,
                    "durasi_recovery_time": 107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUMANI",
                    "alamat_pelapor": "XX Pr.SAHURI (A.17) No.0 RT. RW.",
                    "no_telp_pelapor": "6281335309965",
                    "keterangan_pelapor": "kenapa tagihan listrik saya bulan ini membengkak sampai 200ribuan ya..biasanya paling tinggi juga cuma sampa 150ribuan\\npemakaian seperti biasa dan tidak ada penambahan perangkat elektronik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMBAS"
                },
                {
                    "no_laporan": "K5423020100590",
                    "waktu_lapor": "01/02/2023 06:13:48",
                    "waktu_response": "01/02/2023 06:43:06",
                    "waktu_recovery": "01/02/2023 08:52:12",
                    "durasi_response_time": 1758,
                    "durasi_recovery_time": 7746,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iit Saputra",
                    "alamat_pelapor": "XX TANJUNG AUR RT4/II KT TANGAH No.0 RW.",
                    "no_telp_pelapor": "6287894531981",
                    "keterangan_pelapor": "Tagihan listrik bulan februari 2023 berbeda dengan catat meter yang saya lakukan, pemakaian saya sesuai dengan catat meter adalah 244 kwh, sedangkan di tagihan sekarang pemakaian menjadi 271 kwh. Berikut saya lampirkan capture catat meter bulan januari 2023",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020100592",
                    "waktu_lapor": "01/02/2023 06:14:05",
                    "waktu_response": "01/02/2023 06:19:03",
                    "waktu_recovery": "01/02/2023 06:21:51",
                    "durasi_response_time": 298,
                    "durasi_recovery_time": 168,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAHAB",
                    "alamat_pelapor": "DN KOBASANAH PANGBATOK No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285920003113",
                    "keterangan_pelapor": "MOHON BANTUANYA KEPADA BAPAK PLN YG TERHORMAT GAGAL TERUS MASUKAN TOKEN LISTRIK ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAMEKASAN"
                },
                {
                    "no_laporan": "K5423020100603",
                    "waktu_lapor": "01/02/2023 06:18:25",
                    "waktu_response": "01/02/2023 06:19:41",
                    "waktu_recovery": "01/02/2023 06:35:06",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 925,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Herdana",
                    "alamat_pelapor": "Jl. Tanggulun Barat",
                    "no_telp_pelapor": "6283148451596",
                    "keterangan_pelapor": "mohon adanya perbaikan PJU terpasang yg lama tdk berpungsi di wilayah RW.03, tks...¿¿",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020100604",
                    "waktu_lapor": "01/02/2023 06:18:28",
                    "waktu_response": "01/02/2023 06:56:43",
                    "waktu_recovery": "01/02/2023 08:56:50",
                    "durasi_response_time": 2295,
                    "durasi_recovery_time": 7207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Ekawati",
                    "alamat_pelapor": "Jalan Macanda",
                    "no_telp_pelapor": "6282349021145",
                    "keterangan_pelapor": "Saya telah pengajuan penyambungan baru di aplikasi PLN Mobile sejak tanggal 2 desember tapi sampai sekarang tanggal 1 februari belum ada progres. apa karena material kabelnya masih belum tersedia ? ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100605",
                    "waktu_lapor": "01/02/2023 06:18:57",
                    "waktu_response": "01/02/2023 06:44:09",
                    "waktu_recovery": "01/02/2023 08:42:14",
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 7085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "arsayuto",
                    "alamat_pelapor": "kombang",
                    "no_telp_pelapor": "6287751069021",
                    "keterangan_pelapor": "saya beli token listrik di masukkan gagal terus minta tolong solosinya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020100606",
                    "waktu_lapor": "01/02/2023 06:19:13",
                    "waktu_response": "01/02/2023 06:52:24",
                    "waktu_recovery": "01/02/2023 07:55:52",
                    "durasi_response_time": 1991,
                    "durasi_recovery_time": 3808,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elin mulinda",
                    "alamat_pelapor": "kp yayasan RT 18 RW 03",
                    "no_telp_pelapor": "6285723291371",
                    "keterangan_pelapor": "kenapa memasukan kode token gagal trus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020100611",
                    "waktu_lapor": "01/02/2023 06:20:11",
                    "waktu_response": "01/02/2023 07:04:49",
                    "waktu_recovery": "01/02/2023 07:06:23",
                    "durasi_response_time": 2678,
                    "durasi_recovery_time": 94,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede maesaroh",
                    "alamat_pelapor": "GG ASTANAJAPURA No.0 RT.000 RW.00 AST JAPURA",
                    "no_telp_pelapor": "6289679996533",
                    "keterangan_pelapor": "biaya tagihan terlalu besar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020100613",
                    "waktu_lapor": "01/02/2023 06:21:17",
                    "waktu_response": "01/02/2023 08:08:11",
                    "waktu_recovery": "01/02/2023 13:18:36",
                    "durasi_response_time": 6414,
                    "durasi_recovery_time": 18625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WENANG BINANTORO",
                    "alamat_pelapor": "KK VILA INDAH PM H16 No.24 RT.000 RW.00 V INDAH P",
                    "no_telp_pelapor": "6282124648111",
                    "keterangan_pelapor": "ini kenapa berbeda tagihan kwh dengan yang di laporkan mandiri di aplikasi catat meter? yang saya lapor meter mandiri 54450 kenapa di tagihan jadi 54526?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020100614",
                    "waktu_lapor": "01/02/2023 06:21:22",
                    "waktu_response": "01/02/2023 06:38:40",
                    "waktu_recovery": "01/02/2023 06:48:02",
                    "durasi_response_time": 1038,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "titian komalasandi",
                    "alamat_pelapor": "DN MONTONG MEN No.00 RT.0 RW.0",
                    "no_telp_pelapor": "6285333341408",
                    "keterangan_pelapor": "gagal saat input token ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100615",
                    "waktu_lapor": "01/02/2023 06:21:40",
                    "waktu_response": "01/02/2023 08:10:08",
                    "waktu_recovery": "01/02/2023 08:50:25",
                    "durasi_response_time": 6508,
                    "durasi_recovery_time": 2417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad delfi ramadhan",
                    "alamat_pelapor": "dusun ciherang, desa wadas, kec. telukjambetimur kab. karawang, kode pos 41361 no rumah 14",
                    "no_telp_pelapor": "6283111774060",
                    "keterangan_pelapor": "tidak bisa diisi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020100617",
                    "waktu_lapor": "01/02/2023 06:23:09",
                    "waktu_response": "01/02/2023 07:03:11",
                    "waktu_recovery": "01/02/2023 08:56:46",
                    "durasi_response_time": 2402,
                    "durasi_recovery_time": 6815,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK TUDIONO",
                    "alamat_pelapor": "JL. SUMATRA PR VILLA BTR REGENCY BL G7 NO 25     RT-5 / RW-12 KC PD AREN KL PD KACANG TIMUR | BERDEKATAN DENGAN KOLAM RENANG ",
                    "no_telp_pelapor": "081383086295",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23  BERIKUT BK TELAH DILUNASI VIA BANK BCA .  PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020100618",
                    "waktu_lapor": "01/02/2023 06:23:04",
                    "waktu_response": "01/02/2023 06:25:11",
                    "waktu_recovery": "01/02/2023 07:34:22",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 4151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Maulana",
                    "alamat_pelapor": "JL SAWAH LEMPAY No. RT.3 RW.8 ARGASARI",
                    "no_telp_pelapor": "6281995662589",
                    "keterangan_pelapor": "token ga bisa di isi dan gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K3223020100025",
                    "waktu_lapor": "01/02/2023 06:24:10",
                    "waktu_response": "01/02/2023 06:52:15",
                    "waktu_recovery": "01/02/2023 07:59:28",
                    "durasi_response_time": 1685,
                    "durasi_recovery_time": 4033,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SAFA ",
                    "alamat_pelapor": "JL H BOTIM KEC RT-9 / RW-16 NO. 61 KEL PONDOK MELATI KEC. JATI RAHAYU KOTA BEKASI ",
                    "no_telp_pelapor": "083873142967",
                    "keterangan_pelapor": "GAGAL MELAKUKAN PENGINPUTAN TOKEN, VKRN 43, TIDAK DIKETAHUI SISA KWH ( PTL TIDAK PADAM) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100624",
                    "waktu_lapor": "01/02/2023 06:24:02",
                    "waktu_response": "01/02/2023 07:14:06",
                    "waktu_recovery": "01/02/2023 07:16:48",
                    "durasi_response_time": 3004,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titin",
                    "alamat_pelapor": "DS TITI BESI BT.SERANGAN",
                    "no_telp_pelapor": "6285360014928",
                    "keterangan_pelapor": "Migrasi dan Perubahan daya belum di pasang sudah di lunasi tgl 26 dgn register 1221517010734 ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNGPURA"
                },
                {
                    "no_laporan": "K5423020100626",
                    "waktu_lapor": "01/02/2023 06:24:27",
                    "waktu_response": "01/02/2023 06:28:38",
                    "waktu_recovery": "01/02/2023 07:03:20",
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 2082,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuditiar",
                    "alamat_pelapor": "PR TRUST RESIDENCE I - 11 No.- BLURU KIDU",
                    "no_telp_pelapor": "6285258692333",
                    "keterangan_pelapor": "kwh tidak bisa diisi token, pesan di token selalu gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020100635",
                    "waktu_lapor": "01/02/2023 06:32:54",
                    "waktu_response": "01/02/2023 06:47:11",
                    "waktu_recovery": "01/02/2023 07:24:55",
                    "durasi_response_time": 857,
                    "durasi_recovery_time": 2264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Halimatussadiyah insan sandhi",
                    "alamat_pelapor": "KP RENGAS BANDUNG No. RT.2 RW.4 KARANG SAM",
                    "no_telp_pelapor": "6281585439855",
                    "keterangan_pelapor": "tidak bisa ngisi token selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100636",
                    "waktu_lapor": "01/02/2023 06:33:12",
                    "waktu_response": "01/02/2023 06:42:54",
                    "waktu_recovery": "01/02/2023 07:25:35",
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 2561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dewi rahmatia kasim",
                    "alamat_pelapor": "DK KEL.MARIKURUBU No.0 RT.12 RW.6 TERNATE",
                    "no_telp_pelapor": "6282290586260",
                    "keterangan_pelapor": "isi pulsa token lewat dana. pas d isi d meteran malah gagal. udh d coba 5x",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5523020100056",
                    "waktu_lapor": "01/02/2023 06:33:26",
                    "waktu_response": "01/02/2023 07:09:12",
                    "waktu_recovery": "01/02/2023 07:17:47",
                    "durasi_response_time": 2146,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDWARD GONI",
                    "alamat_pelapor": " JL PASAR BARU BARAT  RT 1 RW 3 KEL KOTA BARU KEC ALOK TIMUR KAB SIKA LOKASI : DEPAN TOKO ASIA. APDA TOKO KETAP  JAYA MOTOR ",
                    "no_telp_pelapor": "081353964777",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA Blocking dikarenakan kWh Hilang . SISA PULSA : -  KWH ( PTL MENYALA )",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)"
                },
                {
                    "no_laporan": "K5423020100638",
                    "waktu_lapor": "01/02/2023 06:33:49",
                    "waktu_response": "01/02/2023 07:13:17",
                    "waktu_recovery": "01/02/2023 08:36:49",
                    "durasi_response_time": 2368,
                    "durasi_recovery_time": 5012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilda Mardiyah Puteri",
                    "alamat_pelapor": "Jl. Andong II No.20",
                    "no_telp_pelapor": "6282283210440",
                    "keterangan_pelapor": "Saya melakukan pembelian token pada 31 januari 2023, tetapi nomor token yang diberikan salah, sehingga tertulis gagal pada saat memasukkan nomornya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020100644",
                    "waktu_lapor": "01/02/2023 06:35:16",
                    "waktu_response": "01/02/2023 07:40:47",
                    "waktu_recovery": "01/02/2023 14:35:11",
                    "durasi_response_time": 3931,
                    "durasi_recovery_time": 24864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Rofi",
                    "alamat_pelapor": "ngemplik wetan rt 03 RW 02",
                    "no_telp_pelapor": "6285727176213",
                    "keterangan_pelapor": "pembelian token gagal terus & saldo belum kembali",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020100645",
                    "waktu_lapor": "01/02/2023 06:35:47",
                    "waktu_response": "01/02/2023 06:43:35",
                    "waktu_recovery": "01/02/2023 06:54:55",
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mela",
                    "alamat_pelapor": "Jl. Imam Bonjol II No.118",
                    "no_telp_pelapor": "6285880141526",
                    "keterangan_pelapor": "kenapa isi token selalu gagal tidak bisa terisi ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020100647",
                    "waktu_lapor": "01/02/2023 06:36:48",
                    "waktu_response": "01/02/2023 06:59:08",
                    "waktu_recovery": "01/02/2023 08:59:37",
                    "durasi_response_time": 1340,
                    "durasi_recovery_time": 7229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIO HASTRIYANA SURYA ATMADJA",
                    "alamat_pelapor": "DN IV KALIJAGA MUNDU No. RT.2 RW.6 MUNDU",
                    "no_telp_pelapor": "6282130484969",
                    "keterangan_pelapor": "Pembelian token, saldo GO-PAY berkurang, token belum berhasil",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020100648",
                    "waktu_lapor": "01/02/2023 06:37:20",
                    "waktu_response": "01/02/2023 06:59:36",
                    "waktu_recovery": "01/02/2023 10:31:31",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 12715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KHOERUL UMAMI",
                    "alamat_pelapor": "Dusun Rangdu II Rt 007/002",
                    "no_telp_pelapor": "6285781615032",
                    "keterangan_pelapor": "tidak bisa beli token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020100652",
                    "waktu_lapor": "01/02/2023 06:39:14",
                    "waktu_response": "01/02/2023 06:41:55",
                    "waktu_recovery": "01/02/2023 07:45:10",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 3795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayu setiyaji",
                    "alamat_pelapor": "Desa sidomulyo rt 01 rw 01 rumah belakang balaidesa rumah pertama samping lapangan voly kec purwoasri kab kediri",
                    "no_telp_pelapor": "6281252085565",
                    "keterangan_pelapor": "Pak maaf mau tanyak,,listrik saya hari membengkak ya padahal bulan kemarin biasanya saya membayar tidak mencapai 100 an kog kini mencapai 100 an,,apa karna kemarin habis diganti spedo meter ya pak pada bulan desember,  makasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KERTOSONO"
                },
                {
                    "no_laporan": "K5423020100654",
                    "waktu_lapor": "01/02/2023 06:39:46",
                    "waktu_response": "01/02/2023 08:04:22",
                    "waktu_recovery": "01/02/2023 10:47:24",
                    "durasi_response_time": 5076,
                    "durasi_recovery_time": 9782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitrianti",
                    "alamat_pelapor": "jalan koto bawah ,by pass pulai anak aia (belakang sate Mak aciak by pass)",
                    "no_telp_pelapor": "6281365415621",
                    "keterangan_pelapor": "setiap memasukkan nomor token selalu gagal ,sudah 2x kali top up nominal 50 rb,tetap gagal. Udah di reset 00+ enter tampil begini seperti difoto .",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K1423020100035",
                    "waktu_lapor": "01/02/2023 06:39:50",
                    "waktu_response": "01/02/2023 06:52:05",
                    "waktu_recovery": "01/02/2023 07:59:05",
                    "durasi_response_time": 735,
                    "durasi_recovery_time": 4020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TUTIK ",
                    "alamat_pelapor": "JL H. MUHAMAD NO.50 D RT-5 RW-7 KEL JATI WARINGIN KEC PONDOK GEDE KOTA BEKASI ",
                    "no_telp_pelapor": "087883524626",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 41,4 DAN NO TOKEN 01811320570963071746 , INFO PELANGGAN PETUGAS PERNAH MENGECEK APP \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5223020100179",
                    "waktu_lapor": "01/02/2023 06:41:41",
                    "waktu_response": "01/02/2023 07:20:44",
                    "waktu_recovery": "01/02/2023 07:22:39",
                    "durasi_response_time": 2343,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU SRI",
                    "alamat_pelapor": "JL RAYA MUNCEN NO KEL MUNCAN KEC SELAT KAB KARANG ASEM // DKT SD 1 MUNCAN",
                    "no_telp_pelapor": "6285792140229",
                    "keterangan_pelapor": "TANGGAL 31-01-2023. TUNGGAKAN REKENING RP 8,894 BERIKUT BK DAN REKENING BERJALAN 2023-01 TELAH DILUNASI VIA BANK SYARIAH BUKOPIN -  PC POS OLEH UNIT TERKAIT, MOHON UNTUK PELANGGAN DIHUBUNGI KARENA INGIN MELAKUKAN PEMBAYARAN AGAR PTL DISAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5423020100662",
                    "waktu_lapor": "01/02/2023 06:43:04",
                    "waktu_response": "01/02/2023 07:58:07",
                    "waktu_recovery": "01/02/2023 08:09:57",
                    "durasi_response_time": 4503,
                    "durasi_recovery_time": 710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade Gunawan",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK F23 No.3 SUKARAGAM",
                    "no_telp_pelapor": "6281288701687",
                    "keterangan_pelapor": "meter listrik kedip lampu ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020100663",
                    "waktu_lapor": "01/02/2023 06:44:28",
                    "waktu_response": "01/02/2023 08:46:51",
                    "waktu_recovery": "01/02/2023 08:49:25",
                    "durasi_response_time": 7343,
                    "durasi_recovery_time": 154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusi ambari",
                    "alamat_pelapor": "Jl. Tugu Monas No.1",
                    "no_telp_pelapor": "6287778920888",
                    "keterangan_pelapor": "kwh nya blank pas mau di isikan token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PLERED"
                },
                {
                    "no_laporan": "K5423020100665",
                    "waktu_lapor": "01/02/2023 06:44:41",
                    "waktu_response": "01/02/2023 12:37:31",
                    "waktu_recovery": "01/02/2023 13:58:35",
                    "durasi_response_time": 21170,
                    "durasi_recovery_time": 4864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "CANDRA",
                    "alamat_pelapor": "JL JL. SESER NO.118 No.",
                    "no_telp_pelapor": "6282267239591",
                    "keterangan_pelapor": "tolong segera dipasang realisasi pasang barunya hari ini ya.. jangan ditunda lagi, meteran dn kabel sudah ada, jangan pelangggan disuru memasang, sebelumnya tidak dipasang. krna tunggu plaster. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020100679",
                    "waktu_lapor": "01/02/2023 06:48:30",
                    "waktu_response": "01/02/2023 07:04:17",
                    "waktu_recovery": "01/02/2023 07:06:17",
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fariz mukhtar",
                    "alamat_pelapor": "Rumaisha Batik, Jl. Pangeran Walangsungsang, Kec. Pabuaran, Cirebon, Jawa Barat, 45188",
                    "no_telp_pelapor": "628212781182",
                    "keterangan_pelapor": "Tagihan tidak sesuai dengan Stand meter sudah 3bln tagihan amat sangat terlalu mahal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020100686",
                    "waktu_lapor": "01/02/2023 06:49:57",
                    "waktu_response": "01/02/2023 07:20:43",
                    "waktu_recovery": "01/02/2023 08:51:14",
                    "durasi_response_time": 1846,
                    "durasi_recovery_time": 5431,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FARIDA SUSANTI",
                    "alamat_pelapor": "lapangan selatan",
                    "no_telp_pelapor": "6287849143941",
                    "keterangan_pelapor": "no meter 14442070315 tidak bisa melakukan isi ulang pulsa ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100688",
                    "waktu_lapor": "01/02/2023 06:50:37",
                    "waktu_response": "01/02/2023 07:19:14",
                    "waktu_recovery": "01/02/2023 08:09:27",
                    "durasi_response_time": 1717,
                    "durasi_recovery_time": 3013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Sarifin",
                    "alamat_pelapor": "PR GRAND BOULEVARD REGENCY No. RT.0 RW.0",
                    "no_telp_pelapor": "628114054562",
                    "keterangan_pelapor": "permohonan pergeseran KWH meter dan pemindahan kabel sambungan Rumah di BTN Boulevard Blok C86",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5523020100073",
                    "waktu_lapor": "01/02/2023 06:51:14",
                    "waktu_response": "01/02/2023 06:54:17",
                    "waktu_recovery": "01/02/2023 09:03:06",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 7729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JON KENEDY",
                    "alamat_pelapor": "JL FATMAWATI RT 2 RW 1 NO- KEL PONDOK LABU KEC CILANDAK JAKSEL LOKASI PADA TOKO ZIDAN, SEBERANG INDOMARET ",
                    "no_telp_pelapor": "081311408781",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA DIL PREPAID KE P2APST. SISA PULSA : 21.94  KWH ( PTL TIDAK PADAM ). PELANGGAN MELAPOR KEMBALI. CC.54.RATNA_N.CSOI. 07:09 WIB \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020100696",
                    "waktu_lapor": "01/02/2023 06:53:44",
                    "waktu_response": "01/02/2023 07:37:07",
                    "waktu_recovery": "01/02/2023 08:25:32",
                    "durasi_response_time": 2603,
                    "durasi_recovery_time": 2905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didi Wahyudi",
                    "alamat_pelapor": "PR BAROS CITY VIEW No.13 RT.0 RW.0 BAROS",
                    "no_telp_pelapor": "6285352703549",
                    "keterangan_pelapor": "kwh periksa,mau isi token biasa minta kode temper, terimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020100698",
                    "waktu_lapor": "01/02/2023 06:55:06",
                    "waktu_response": "01/02/2023 07:49:16",
                    "waktu_recovery": "01/02/2023 08:37:53",
                    "durasi_response_time": 3250,
                    "durasi_recovery_time": 2917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BASUKI",
                    "alamat_pelapor": "JL PATT.BUISN.PARK BLOK C NO 40   RT-- / RW-- KEL MAROSO KEC MAROSO KAB MAROS (SETEMPAT POS PERGUDANGAN)",
                    "no_telp_pelapor": "08113455900",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 17 VKRN 43 (PTL NYALA)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100699",
                    "waktu_lapor": "01/02/2023 06:55:18",
                    "waktu_response": "01/02/2023 07:58:12",
                    "waktu_recovery": "01/02/2023 08:10:07",
                    "durasi_response_time": 3774,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009186392",
                    "nama_pelapor": "IBU PUTRI ",
                    "alamat_pelapor": "JL KP PASIR KONCI RT 17 RW 6 NO-  KEC CIKARANG SELATAN KEL PASIR SARI KAB BEKASI ACUAN : SEBRANG HOTEL SALTON / SAMPING ALFAMART",
                    "no_telp_pelapor": "02189383041",
                    "keterangan_pelapor": "LEBIH TAGIH, REK FEB STAND AKHIR : 11575  (DATA PADA ACMT : 11575 ) . ANGKA STAND METER 01/02/2023 : 11877 RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN REK FEB 23. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020100700",
                    "waktu_lapor": "01/02/2023 06:55:23",
                    "waktu_response": "01/02/2023 06:57:57",
                    "waktu_recovery": "01/02/2023 11:08:53",
                    "durasi_response_time": 154,
                    "durasi_recovery_time": 15056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": " JL.PRAMUKA JAYA RT.5/14 NO.16 KEL.UTAN KAYU SELATAN KEC.MATRAMAN JAKTIM / DEKAT SMA 31",
                    "no_telp_pelapor": "089673943384",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5323020100035",
                    "waktu_lapor": "01/02/2023 06:55:45",
                    "waktu_response": "01/02/2023 08:00:10",
                    "waktu_recovery": "01/02/2023 08:01:29",
                    "durasi_response_time": 3865,
                    "durasi_recovery_time": 79,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUTU KARNITA",
                    "alamat_pelapor": "JL SORGA MEKAR PANGGUNG TARUK RT 8 RW 0  DN DINAS SORGA MEKAR SERIRIT PANGPUNG SINGA  KEL LOKAPAKSA KEC.SERIRIT KAB. BULELENG. LOKASI : BALAI DN SORGA MEKAR BWH",
                    "no_telp_pelapor": "082144866291",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN AKAN MENGAJUKAN PERMOHHONAN GESER KWH METER KARENA BANGUNANNYA AKAN DIRENOVASI HARI INI  MOHON KONFIRMASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SERIRIT"
                },
                {
                    "no_laporan": "K5423020100707",
                    "waktu_lapor": "01/02/2023 06:56:21",
                    "waktu_response": "01/02/2023 06:57:47",
                    "waktu_recovery": "01/02/2023 09:56:34",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 10727,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Cahaya",
                    "alamat_pelapor": "Jalan Adyaksa 3 No.10",
                    "no_telp_pelapor": "6282188118830",
                    "keterangan_pelapor": "selamat pagi...sy mau bertny kmbl, kapan yah sy rmh sy bs disambung kmbl meteran nya...soalny sdh tgl 1 hr ini dan sy jg sdh melakukan biaya pelunasan pembayaran utk pemasangan ¿ sy harap hri ini bs d segerakan pak...soalny hr ini penyewa yg mau kontrak rmh sy sdh mau masuk...kami sangat membuthkn listrik ¿ terimaksh",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5323020100036",
                    "waktu_lapor": "01/02/2023 06:57:16",
                    "waktu_response": "01/02/2023 07:00:38",
                    "waktu_recovery": "01/02/2023 07:41:38",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 2460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "KK ADIWIRA PERSADA BLOK O NO.21 JL.JAMBU  KEL.NANGGEWER KEC.CIBINONG KAB.BOGOR",
                    "no_telp_pelapor": "08973995403",
                    "keterangan_pelapor": "LEBIH TAGIH POSISI ANGKA STAN METER TGL 1/02/2023:16002",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020100710",
                    "waktu_lapor": "01/02/2023 06:57:21",
                    "waktu_response": "01/02/2023 06:58:22",
                    "waktu_recovery": "01/02/2023 08:20:57",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 4955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reni Haryani",
                    "alamat_pelapor": "KP BABAKAN No. RT.2 RW.3 UJUNG JAYA",
                    "no_telp_pelapor": "6285717356132",
                    "keterangan_pelapor": "pengisian no token kwh gagal terus kenapa ya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUAN"
                },
                {
                    "no_laporan": "K5423020100718",
                    "waktu_lapor": "01/02/2023 07:02:52",
                    "waktu_response": "01/02/2023 08:13:36",
                    "waktu_recovery": "01/02/2023 11:08:15",
                    "durasi_response_time": 4244,
                    "durasi_recovery_time": 10479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ISMI",
                    "alamat_pelapor": "JL B LAGUAN TERUSAN GG.III NO 15   RT-12 / RW-3 KEL LAGOA KEC KOJA JAKUT (SAMPING BU RT IYOH)",
                    "no_telp_pelapor": "089685828695",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 16,27 (PTL NYALA)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020100724",
                    "waktu_lapor": "01/02/2023 07:03:24",
                    "waktu_response": "01/02/2023 07:14:24",
                    "waktu_recovery": "01/02/2023 15:13:48",
                    "durasi_response_time": 660,
                    "durasi_recovery_time": 28764,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syukri",
                    "alamat_pelapor": "JL LANDAK BARU LR 5 No.038",
                    "no_telp_pelapor": "6285101424068",
                    "keterangan_pelapor": "Isi pulsa voucher di jawab Gagal ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020100727",
                    "waktu_lapor": "01/02/2023 07:03:44",
                    "waktu_response": "01/02/2023 08:29:37",
                    "waktu_recovery": "01/02/2023 08:57:46",
                    "durasi_response_time": 5153,
                    "durasi_recovery_time": 1689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdurrachman Rifky",
                    "alamat_pelapor": "JL KAV DKI No. RT.5 RW.10",
                    "no_telp_pelapor": "6281212202789",
                    "keterangan_pelapor": "Mohon minta kode temper, ada tulisan periksa di meteran Terimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5523020100081",
                    "waktu_lapor": "01/02/2023 07:04:02",
                    "waktu_response": "01/02/2023 07:56:20",
                    "waktu_recovery": "01/02/2023 10:01:55",
                    "durasi_response_time": 3138,
                    "durasi_recovery_time": 7535,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003073148",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "PRM. TAMAN MELATI JL. MELATI TIRTA BLOK CC NO. 90 KEL. PENGASINAN KEC. SAWANGAN - DEPOK ",
                    "no_telp_pelapor": "0859106606465",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : UNTUK PEMEMPATAN AC",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020100729",
                    "waktu_lapor": "01/02/2023 07:04:07",
                    "waktu_response": "01/02/2023 07:08:15",
                    "waktu_recovery": "01/02/2023 08:07:23",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 3548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karlina",
                    "alamat_pelapor": "Jl. Raya Lemahabang No.81",
                    "no_telp_pelapor": "6281213803507",
                    "keterangan_pelapor": "KWh meter pra bayar tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100730",
                    "waktu_lapor": "01/02/2023 07:04:10",
                    "waktu_response": "01/02/2023 07:16:27",
                    "waktu_recovery": "01/02/2023 07:25:08",
                    "durasi_response_time": 737,
                    "durasi_recovery_time": 521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul achyat",
                    "alamat_pelapor": "Jl. Suro Mulang Tim. No.12",
                    "no_telp_pelapor": "6289681854420",
                    "keterangan_pelapor": "token sekarat tidak bisa di isi dan tidak bisa produksi ada keterangan (KWH melebihi batas) mksutnya gmna???",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5223020100195",
                    "waktu_lapor": "01/02/2023 07:04:31",
                    "waktu_response": "01/02/2023 08:28:37",
                    "waktu_recovery": "01/02/2023 09:34:53",
                    "durasi_response_time": 5046,
                    "durasi_recovery_time": 3976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "JL. AUR KUNING PR AUR KUNING BLOK J3 NO. 8  RT- / RW- KEL. AIR DINGIN KEC. BUKIT RAYA KOTA PEKANBARU // SAMPING HOLAND BAKERY",
                    "no_telp_pelapor": "081255483048",
                    "keterangan_pelapor": "TGL 28/01/23 TUNGGAKAN REKENING DESEMBER 2022 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI. MOHON PTL DISAMBUNG SESUAI KETENTUAN. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5323020100040",
                    "waktu_lapor": "01/02/2023 07:05:48",
                    "waktu_response": "01/02/2023 07:09:08",
                    "waktu_recovery": "01/02/2023 07:27:40",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 1112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021728275",
                    "nama_pelapor": "PA DEDEN",
                    "alamat_pelapor": "JL. PAKAR BARAT, KP. KORDON NO. 20 RT 1 RW 6 KEL. CIBURIAL KEC. CIMENYAN KAB. BANDUNG / DEKAT ALFAMART",
                    "no_telp_pelapor": "0222511635",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 13 KWH, NO TOKEN : 4967 7874 6017 9210 6000 DAN 2055 1632 4544 2637 6695, IDPEL 535596381327",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100740",
                    "waktu_lapor": "01/02/2023 07:06:21",
                    "waktu_response": "01/02/2023 07:21:47",
                    "waktu_recovery": "01/02/2023 07:39:07",
                    "durasi_response_time": 926,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IstiQomah Outlet",
                    "alamat_pelapor": "jln raya labeng noreh sreseh ",
                    "no_telp_pelapor": "6287750266444",
                    "keterangan_pelapor": "tidak bisa beli token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020100742",
                    "waktu_lapor": "01/02/2023 07:07:08",
                    "waktu_response": "01/02/2023 07:09:12",
                    "waktu_recovery": "01/02/2023 08:01:58",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Imamul Umam",
                    "alamat_pelapor": "DN NGENTAK RT 1 RW 3 TINGKIR LOR No.",
                    "no_telp_pelapor": "6283842854829",
                    "keterangan_pelapor": "Mohon informasi bapak. Kami sudah pasang baru meteran token.  tp karena ketidak tahuan saya soal golongan listrik. kami pakai tarif A peruntukan rumah tangga. apakah bisa migrasi ke tarif B /tarif untuk usaha umkm?  apa saja syaratnya? kami ada usaha konveksi dan krajinan kayu. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SALATIGA KOTA"
                },
                {
                    "no_laporan": "K5423020100743",
                    "waktu_lapor": "01/02/2023 07:07:11",
                    "waktu_response": "01/02/2023 07:47:52",
                    "waktu_recovery": "01/02/2023 09:56:05",
                    "durasi_response_time": 2441,
                    "durasi_recovery_time": 7693,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YOGI PRASETYO",
                    "alamat_pelapor": "KK GRY ALAM STS T3 No.17 RT.011 RW.10 CILEUNGSI",
                    "no_telp_pelapor": "6285894509114",
                    "keterangan_pelapor": "pulsa listrik tidak bisa masuk selalu menunjukkan indikator gagal/reject",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100750",
                    "waktu_lapor": "01/02/2023 07:07:47",
                    "waktu_response": "01/02/2023 07:48:09",
                    "waktu_recovery": "01/02/2023 09:56:10",
                    "durasi_response_time": 2422,
                    "durasi_recovery_time": 7681,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede Suryadi",
                    "alamat_pelapor": "KK GRY ALAM STS V7 No.9 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6281806488581",
                    "keterangan_pelapor": "kwh baru sering trip / jeplak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020100751",
                    "waktu_lapor": "01/02/2023 07:08:01",
                    "waktu_response": "01/02/2023 08:04:53",
                    "waktu_recovery": "01/02/2023 10:48:34",
                    "durasi_response_time": 3412,
                    "durasi_recovery_time": 9821,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "cendekia mauliansyah",
                    "alamat_pelapor": "JL KOTO BAWAH No.0",
                    "no_telp_pelapor": "6285278004444",
                    "keterangan_pelapor": "selalu gagal memasukan no token.sudah 2kali melakukan top up sebesar 50000",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUKITTINGGI"
                },
                {
                    "no_laporan": "K5423020100761",
                    "waktu_lapor": "01/02/2023 07:09:44",
                    "waktu_response": "01/02/2023 07:19:28",
                    "waktu_recovery": "01/02/2023 08:41:57",
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 4949,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifin Almansyah",
                    "alamat_pelapor": "DS LENTENG TIMUR No. RT. RW. LENTENG",
                    "no_telp_pelapor": "6287777798137",
                    "keterangan_pelapor": "Saya mengalami gagal input token Listrik di kilometer. Indikator kilometer menunjukkan GAGAL padahal saya sudah menginput secara benar.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020100770",
                    "waktu_lapor": "01/02/2023 07:10:45",
                    "waktu_response": "01/02/2023 07:38:42",
                    "waktu_recovery": "01/02/2023 07:58:45",
                    "durasi_response_time": 1677,
                    "durasi_recovery_time": 1203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siapa arun",
                    "alamat_pelapor": "PR PURI RANGKAPAN JAYA No. RT.6 RW.1 RANGKAPAN",
                    "no_telp_pelapor": "6287746445987",
                    "keterangan_pelapor": "tidak bisa isi token di karena kan data pelanggan tidak masuk ke database tapi di liat di aplikasi tidak ada masalah ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100772",
                    "waktu_lapor": "01/02/2023 07:12:04",
                    "waktu_response": "01/02/2023 07:15:37",
                    "waktu_recovery": "01/02/2023 10:26:42",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 11465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP IRFAN",
                    "alamat_pelapor": "JL KB SAYUR 1 NO.13 RT10/15 KEL.BIDARA CINA KEC.JATINEGARA JAKTIM (ACUAN : DEKAT WARUNG AGEN SARTONO)",
                    "no_telp_pelapor": "082125952008",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020100773",
                    "waktu_lapor": "01/02/2023 07:12:09",
                    "waktu_response": "01/02/2023 07:16:54",
                    "waktu_recovery": "01/02/2023 09:25:30",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 7716,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000729563",
                    "nama_pelapor": "IBU FIA/ BP JUNAIDI",
                    "alamat_pelapor": "PR GRIYA PEKAPIRAN BLOK E1 NO 1 KP CISALAK  RT 1 RW 1 KEL CURUG KEC. CIMANGGIS DEPOK",
                    "no_telp_pelapor": "02155797058",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 55397, APP TGL 20/01/23 = 54105. REKENING TELAH DILUNASI. RUMAH DIHUNI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K5423020100775",
                    "waktu_lapor": "01/02/2023 07:12:10",
                    "waktu_response": "01/02/2023 07:15:35",
                    "waktu_recovery": "01/02/2023 09:06:54",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 6679,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIA/niaboci ",
                    "alamat_pelapor": "JL. MARGASATWA. KELURAHAN PD. LABU. JAKARTA SELATAN JL. CILANDAK KKO, KEC PSZ MINGGU JAKARTA 12560",
                    "no_telp_pelapor": "081290227573",
                    "keterangan_pelapor": "TERKAIT K5423013106541. MOHON TINDAKLANJUT DAN PENYELESAIAN. SESUAI INFO PELANGGAN TERDAPAT GALIAN PLN DISEKITAR JL MARGASATWA CILANDAK DAN MENYEBABKAN KEMACETAN. MOHON DITINDAKLANJUTI SESUAI KETENTUAN",
                    "media": "Twitter",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5523020100086",
                    "waktu_lapor": "01/02/2023 07:12:07",
                    "waktu_response": "01/02/2023 11:19:01",
                    "waktu_recovery": "01/02/2023 19:46:49",
                    "durasi_response_time": 14814,
                    "durasi_recovery_time": 30468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000035073",
                    "nama_pelapor": "BP IDAD",
                    "alamat_pelapor": "JL CISEDANE NO 48 RT 1 RW 6 KOTA SURABAYA ",
                    "no_telp_pelapor": "087774808777",
                    "keterangan_pelapor": "TGL 30/11/2022 TUNGGAKAN REK NOVEMBER 2022 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020100776",
                    "waktu_lapor": "01/02/2023 07:12:09",
                    "waktu_response": "01/02/2023 08:24:24",
                    "waktu_recovery": "01/02/2023 08:57:18",
                    "durasi_response_time": 4335,
                    "durasi_recovery_time": 1974,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mhd.saleh SH",
                    "alamat_pelapor": "JL PHM.YAMIN SH.NO.426",
                    "no_telp_pelapor": "6285276039122",
                    "keterangan_pelapor": "meteran saya kok berjalan ya dan tetap bayar 55 ribu setiap bulannya padahal itu rmh kosong apakah memang segitu biaya abonemenya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020100778",
                    "waktu_lapor": "01/02/2023 07:12:59",
                    "waktu_response": "01/02/2023 07:15:04",
                    "waktu_recovery": "01/02/2023 08:26:59",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 4315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayu",
                    "alamat_pelapor": "Jl. Sarikaya 1 No.113",
                    "no_telp_pelapor": "6285776505051",
                    "keterangan_pelapor": "gagal terus saat isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100779",
                    "waktu_lapor": "01/02/2023 07:13:01",
                    "waktu_response": "01/02/2023 07:39:33",
                    "waktu_recovery": "01/02/2023 07:58:52",
                    "durasi_response_time": 1592,
                    "durasi_recovery_time": 1159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LILIS",
                    "alamat_pelapor": "JALAN WAHID KHASIM RT 006/003 NO.33 LIMO DEPOK ",
                    "no_telp_pelapor": "085946509618",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELALUKAN PEMBELIAN TOKEN, PADA P2PST TERTERA BLOCKING PEMBELIAN. PTL PADAM. ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100782",
                    "waktu_lapor": "01/02/2023 07:13:28",
                    "waktu_response": "01/02/2023 07:16:27",
                    "waktu_recovery": "01/02/2023 07:20:46",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wahyudin",
                    "alamat_pelapor": "DN TALANGBENTANG No. RT.15 RW.2",
                    "no_telp_pelapor": "6285871843043",
                    "keterangan_pelapor": "mohon kirim kode KCT ke nomer wa 085871843043",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020100783",
                    "waktu_lapor": "01/02/2023 07:13:31",
                    "waktu_response": "01/02/2023 07:15:10",
                    "waktu_recovery": "01/02/2023 10:58:43",
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 13413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Harisman",
                    "alamat_pelapor": "KP BOJONG MENTENG No. RT.6 RW.2 BOJONG MEN",
                    "no_telp_pelapor": "6289631851831",
                    "keterangan_pelapor": "Tidak bisa di isi token , padahal sudah bunyi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5323020100048",
                    "waktu_lapor": "01/02/2023 07:13:45",
                    "waktu_response": "01/02/2023 07:29:45",
                    "waktu_recovery": "01/02/2023 07:34:13",
                    "durasi_response_time": 960,
                    "durasi_recovery_time": 268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000089199106",
                    "nama_pelapor": "BP AGIT",
                    "alamat_pelapor": "JL TERJUN PAYUNG  RT 10 RW 10 NO 5 KEL ARCAMANIK KEC SUKAMISKIN KOTA BANDUNG",
                    "no_telp_pelapor": "0811221818",
                    "keterangan_pelapor": "IDPEL 535713150081 TUNGGAKAN REKENING BREIKUT BK TELAH DILUNASI VIA MANDIRI JAN 2023 TADI MALAM TGL 31/01/2023 MOHON PTL DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020100788",
                    "waktu_lapor": "01/02/2023 07:15:10",
                    "waktu_response": "01/02/2023 07:29:02",
                    "waktu_recovery": "01/02/2023 08:21:46",
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 3164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imron Bakso bromo",
                    "alamat_pelapor": "DN DAREN No. RT.5 RW.6 NGANTUNGAN",
                    "no_telp_pelapor": "6285748754875",
                    "keterangan_pelapor": "kWh gagal d isi pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020100794",
                    "waktu_lapor": "01/02/2023 07:16:03",
                    "waktu_response": "01/02/2023 07:42:21",
                    "waktu_recovery": "01/02/2023 07:44:59",
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kiki Ariani",
                    "alamat_pelapor": "GG KANDAM 3 No. RT.0 RW.0 0",
                    "no_telp_pelapor": "6281225058095",
                    "keterangan_pelapor": "kwh meter saya diganti dengan yang baru oleh pihak PLN beberapa waktu yang lalu. saya sudah melakukan catat meter mandiri tgl 24 Januari. seperti biasanya tiap bulan. tapi sampai sekarang tagihan belum keluar. mohon solusinya. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020100795",
                    "waktu_lapor": "01/02/2023 07:16:20",
                    "waktu_response": "01/02/2023 22:54:40",
                    "waktu_recovery": "02/02/2023 08:03:12",
                    "durasi_response_time": 56300,
                    "durasi_recovery_time": 32912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DARUL",
                    "alamat_pelapor": "JL MARANJAT BETUNG No.002 BETUNG",
                    "no_telp_pelapor": "6283134197273",
                    "keterangan_pelapor": "sudah membeli pulsa listrik via outlet, sudah keluar token di masukan gagal terus padahal sudah mengisi token dengan benar,listrik tidak mengisi mohon solusinya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANGKALAN BALAI"
                },
                {
                    "no_laporan": "K5423020100797",
                    "waktu_lapor": "01/02/2023 07:16:57",
                    "waktu_response": "01/02/2023 09:08:42",
                    "waktu_recovery": "01/02/2023 09:24:14",
                    "durasi_response_time": 6705,
                    "durasi_recovery_time": 932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL",
                    "alamat_pelapor": "JL KEONG 96   RT-2 / RW-2  KEL MANGGA BESAR KEC TAMANSARI JAKBAR ACUAN LAPANGAN UMS ",
                    "no_telp_pelapor": "081289677683",
                    "keterangan_pelapor": "TGL 18/11/22  PENANGANAN GANGGUAN APP PRABAYAR MCB TERBAKAR OLEH PETUGAS (BAPAK HADI / WAWAN) DENGAN CARA SAMBUNG LANGSUNG. NO BERITA ACARA. 012166. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86027905222. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020100798",
                    "waktu_lapor": "01/02/2023 07:16:51",
                    "waktu_response": "01/02/2023 08:54:14",
                    "waktu_recovery": "01/02/2023 08:56:18",
                    "durasi_response_time": 5843,
                    "durasi_recovery_time": 124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yurisa Encha",
                    "alamat_pelapor": "DS A ITAM AFD-II RT.0 RW.0",
                    "no_telp_pelapor": "6282277259446",
                    "keterangan_pelapor": "ketika saya mau beli token listrik... tertulis bahwasanya:\\\" nomor id saya diblokir.\\\" itu bagaimana solusinya?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP IDI"
                },
                {
                    "no_laporan": "K3223020100042",
                    "waktu_lapor": "01/02/2023 07:17:40",
                    "waktu_response": "01/02/2023 08:25:54",
                    "waktu_recovery": "01/02/2023 20:08:26",
                    "durasi_response_time": 4094,
                    "durasi_recovery_time": 42152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAINUDDIN",
                    "alamat_pelapor": "PR.PEDOS UNHAS ANTANG JL. ELEKTRO BLOK D1   NO.171  KEL.  BANGKALA, KEC. MANGGALA, KOTA MAKASSAR, SULAWESI SELATAN ",
                    "no_telp_pelapor": "85399794447",
                    "keterangan_pelapor": "KORESPONDEN :PROSES PB (R1MT/900VA  ) DENGAN NO. REGISTER : 3211112060353, 3211112060354,3211112060355 ,3211112060356,3211112060357  3211112060358 DAN   3211112060359  TGL. 21 JAN 23 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 01 FEB 23 BELUM DI HUNI  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100802",
                    "waktu_lapor": "01/02/2023 07:17:45",
                    "waktu_response": "01/02/2023 07:30:37",
                    "waktu_recovery": "01/02/2023 10:48:28",
                    "durasi_response_time": 772,
                    "durasi_recovery_time": 11871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fadhillah",
                    "alamat_pelapor": "TOKO NUR SARI ALAM, JL. SEKUMPUL UJUNG, KEC. INDRASARI",
                    "no_telp_pelapor": "6287865771000",
                    "keterangan_pelapor": "KWH mencapai limit pada tgl 31, namun pada saat ini tanggal 1 Februari tetap tidak bisa melakukan pembelian token listrik ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MARTAPURA (UIW KALSELTENG)"
                },
                {
                    "no_laporan": "K5423020100806",
                    "waktu_lapor": "01/02/2023 07:19:04",
                    "waktu_response": "01/02/2023 07:41:53",
                    "waktu_recovery": "01/02/2023 07:56:06",
                    "durasi_response_time": 1369,
                    "durasi_recovery_time": 853,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1219843393",
                    "nama_pelapor": "BP. GUNTUR",
                    "alamat_pelapor": "PR. GRAHA PADMA JL TMN ADENIA IX BLOK ADENIA NO. 17 RT. 3 RW. 6 KEL TAMBAK HARJO KEC. SEMARANG BARAT KOTA SEMARANG ( LOKASI DI KOMPLEK PERUMAHAN )",
                    "no_telp_pelapor": "081390378000",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIIAN, PELANGGAN SEBELUMNYA MUDIK DAN RUMAH DALAM KEADAAN KOSONG SEHINGGA APP DIBAWA OLEH PETUGAS DAN DI GANTI DENGAN PRABAYAR. MOHON APP SEGERA DIPASANG. TERKAIT: K5222081600808",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020100808",
                    "waktu_lapor": "01/02/2023 07:19:19",
                    "waktu_response": "01/02/2023 07:44:52",
                    "waktu_recovery": "01/02/2023 09:06:38",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 4906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIMI",
                    "alamat_pelapor": "JL TUN ABDUL RAZAK BLOK A1 NO.15 KEL TOMBOOLO KEC SUMBA OPU KAB GOWA. ACUAN : PERUM CITRALAND",
                    "no_telp_pelapor": "081252627261",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN  DENGAN NO METER 86224750926 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERKENA BLOCKING PEMBELIAN. DATA PADA AP2T TERDAPAT KETERANGAN KWH METER TERBANG. SISA 61.24 KWH. TGL 01/02/23 (PKL 07:34 WIB) SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT .ID TIKET: 12FZSE1.NO TELEPON: 081252627261\\nCC.54.JUNIYATI\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100820",
                    "waktu_lapor": "01/02/2023 07:21:21",
                    "waktu_response": "01/02/2023 07:31:51",
                    "waktu_recovery": "01/02/2023 07:52:26",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 1235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roni",
                    "alamat_pelapor": "JL KEMANDORAN VIII No. RT.5 RW.11 GROGOL UTA",
                    "no_telp_pelapor": "6289636464860",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020100822",
                    "waktu_lapor": "01/02/2023 07:21:39",
                    "waktu_response": "01/02/2023 07:38:20",
                    "waktu_recovery": "01/02/2023 08:29:46",
                    "durasi_response_time": 1001,
                    "durasi_recovery_time": 3086,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fatma",
                    "alamat_pelapor": "Jl. branta mulia, karang asem timur, citeureup, bogor",
                    "no_telp_pelapor": "6281291393618",
                    "keterangan_pelapor": "tidak bisa melakukan pembelian token listrik, gagal terus kenapa?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020100823",
                    "waktu_lapor": "01/02/2023 07:21:51",
                    "waktu_response": "01/02/2023 07:31:10",
                    "waktu_recovery": "01/02/2023 07:43:59",
                    "durasi_response_time": 559,
                    "durasi_recovery_time": 769,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIMAS ",
                    "alamat_pelapor": "JL KP TIPAR RT 4 / RW 7 NO.3A, KEL PONDOK KELAPA, KEC DUREN SAWIT, KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "081384187277",
                    "keterangan_pelapor": "MOHON PERIKSA APP PASKABAYAR, DIKARENAKAN PIRINGAN APP BERPUTAR TERLALU CEPAT SEJAK 3 BULAN LALU ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020100824",
                    "waktu_lapor": "01/02/2023 07:21:44",
                    "waktu_response": "01/02/2023 08:34:12",
                    "waktu_recovery": "01/02/2023 08:47:35",
                    "durasi_response_time": 4348,
                    "durasi_recovery_time": 803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "luki aristanto",
                    "alamat_pelapor": "GG KWARON I KEL BANGETAYU KULON No.0 RT.13 RW.2 GENUK",
                    "no_telp_pelapor": "6285727561129",
                    "keterangan_pelapor": "\\nkak, saya mau pengajuan penggantian mcb, karena mcb saya tiap hbs listrik mati, begitu nyala mcb langsung anjlok. pdhl posisi daya listrik saya 1300.ini terjadi sdh lbh dari 5bln.mohon bantuannya kak\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020100825",
                    "waktu_lapor": "01/02/2023 07:21:46",
                    "waktu_response": "01/02/2023 07:50:10",
                    "waktu_recovery": "01/02/2023 08:06:32",
                    "durasi_response_time": 1704,
                    "durasi_recovery_time": 982,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juniar hariadi",
                    "alamat_pelapor": "DN TAMAN AYU GERUNG No. TAMAN AYU",
                    "no_telp_pelapor": "6287887555929",
                    "keterangan_pelapor": "muncul tulisan GAGAL saat nomer token di masukkan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020100829",
                    "waktu_lapor": "01/02/2023 07:22:21",
                    "waktu_response": "01/02/2023 07:27:55",
                    "waktu_recovery": "01/02/2023 08:20:34",
                    "durasi_response_time": 334,
                    "durasi_recovery_time": 3159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "harki dewi kartikawati",
                    "alamat_pelapor": "Jl. Perum Taman Permata Indah",
                    "no_telp_pelapor": "628973704010",
                    "keterangan_pelapor": "nomer token tidak bisa di isi ulang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100834",
                    "waktu_lapor": "01/02/2023 07:23:14",
                    "waktu_response": "01/02/2023 07:28:38",
                    "waktu_recovery": "01/02/2023 07:59:21",
                    "durasi_response_time": 324,
                    "durasi_recovery_time": 1843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ITA",
                    "alamat_pelapor": "JL RAYA KP SAWAH GG. BAKTI     RT-2 / RW-4 NO 103 A KEL JATI RANGGON KEC JATI SAMPURNA KOTA BEKASI ",
                    "no_telp_pelapor": "081218514647",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) TIDAK MENGETAHUI SISA KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100837",
                    "waktu_lapor": "01/02/2023 07:23:14",
                    "waktu_response": "01/02/2023 09:02:47",
                    "waktu_recovery": "01/02/2023 09:04:31",
                    "durasi_response_time": 5973,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kori Saputra",
                    "alamat_pelapor": "RT 005 RW 003 Rumbih, Pakuan Ratu, Way Kanan",
                    "no_telp_pelapor": "6285267312605",
                    "keterangan_pelapor": "Isi Pulsa tidak bisa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020100842",
                    "waktu_lapor": "01/02/2023 07:23:45",
                    "waktu_response": "01/02/2023 07:31:21",
                    "waktu_recovery": "01/02/2023 07:38:50",
                    "durasi_response_time": 456,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSMAN",
                    "alamat_pelapor": " JL. RADEN INTEN II NO.10. KEC. DUREN SAWIT, KOTA JAKARTA TIMUR, DKI JAKARTA",
                    "no_telp_pelapor": "081779212408",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/2023 PKL 06 : 37 PELANGGAN TIDAK DAPAT MELAKUKAN PERGANTIAN BATERAI  PADA SPBKLU UNIT PONDOK KOPI DENGAN ID DRIVER 420002348 TERJADI KENDALA PINTU BATERAI LOKER TIDAK TERBUKA DAN SALDO OVO SUDAH TERPOTONG. SESUAI INFORMASI PELANGGAN MERUPAKAN DRIVER GRAB.\\n\\nTGL LAPOR : 01/02/2023 \\nJAM LAPOR:  06 : 37\\nID DRIVER GRAB: 420002348 \\nNAMA PELAPOR/PELANGGAN: YUSMAN FADILLAH\\nALAMAT EMAIL : yfadillah1@gmail.com\\nNO. TELP PELAPOR/PELANGGAN: 081779212408\\nPERMASALAHAN PELAPOR/PELANGGAN: TIDAK DAPAT MELAKUKAN PENUKARAN BATERAI\\nLOKASI UNIT SPBKLU : UP3 PONDOK KOPI",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020100849",
                    "waktu_lapor": "01/02/2023 07:24:44",
                    "waktu_response": "01/02/2023 07:46:55",
                    "waktu_recovery": "01/02/2023 08:22:32",
                    "durasi_response_time": 1331,
                    "durasi_recovery_time": 2137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul seli zuliati",
                    "alamat_pelapor": "DN WATUKANDANG No. RT.001 RW.01 WATUKANDAN",
                    "no_telp_pelapor": "6282139054357",
                    "keterangan_pelapor": "tidak bisa diisi ulang pulsa listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5123020100137",
                    "waktu_lapor": "01/02/2023 07:26:17",
                    "waktu_response": "01/02/2023 07:56:28",
                    "waktu_recovery": "01/02/2023 07:57:21",
                    "durasi_response_time": 1811,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU BRIANA",
                    "alamat_pelapor": "JL TAMAN  NO 0 DN PESANTREN PAITON     RT-3  RW-2 DS PAITON KEC PAITON KAB PROBOLINGGO // DEKAT MASJID  ",
                    "no_telp_pelapor": "085232157596",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56910505488 KESULITAN PEMBELIAN TOKEN TANGGAL 01/02/2023 DI   PUKUL 01.00 DAN 05.00 DI TEMAPT PEMBELIAN MBANGKING BANK JATIM DAN SHOPEE  DENGAN KETERANGAN TOTAL KWH MELEBIHI BATAS MAKSIMUM. SAAT INI SISA KWH = 28.8KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020100861",
                    "waktu_lapor": "01/02/2023 07:26:55",
                    "waktu_response": "01/02/2023 07:58:46",
                    "waktu_recovery": "01/02/2023 08:07:08",
                    "durasi_response_time": 1911,
                    "durasi_recovery_time": 502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cokorda Istri Apsari Nugraheni SE",
                    "alamat_pelapor": "DS BATU RUJUNG RT. RW. BT RUJUNG",
                    "no_telp_pelapor": "62817358344",
                    "keterangan_pelapor": "tidak bisa mengisi pulsa token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020100866",
                    "waktu_lapor": "01/02/2023 07:27:50",
                    "waktu_response": "01/02/2023 08:09:20",
                    "waktu_recovery": "01/02/2023 08:29:18",
                    "durasi_response_time": 2490,
                    "durasi_recovery_time": 1198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASREMIN",
                    "alamat_pelapor": "JL OLAS RT 04 BTN KEL LOKKI KEC HUAMUAL, KAB. SERAM BAGIAN BARAT, MALUKU ( ACUAN : DEKAT MUSHOLLA NURUL JATIM )",
                    "no_telp_pelapor": "081245741305",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 18/01/23 PEMBAYARAN BIAYA PROSES PB ( R1MT/900 VA ) DENGAN NO REG 4142012008598. TGL 20/01/23 STATUS AP2T PEREMAJAAN PDL NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PIRU"
                },
                {
                    "no_laporan": "K5423020100868",
                    "waktu_lapor": "01/02/2023 07:27:55",
                    "waktu_response": "01/02/2023 07:42:18",
                    "waktu_recovery": "01/02/2023 07:43:50",
                    "durasi_response_time": 863,
                    "durasi_recovery_time": 92,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alfi sholim",
                    "alamat_pelapor": "DN KANDANGAN No. RT.003 RW.02 WONOSUNYO",
                    "no_telp_pelapor": "6281515949596",
                    "keterangan_pelapor": "sudah melakukan pemayaran tapi pihak pln ngotot katanya belum bayar...berikut saya lampirkan bukti pembyaran\\n\\nPembayaran REF:0FMS210Z2BC72A04D4F4A5A802E74B4C/513540477654/SATIRIN/R1M/900VA/JAN23/002632-002726/Rp144026/Adm2500 SUKSES CallCenter:123 JumlahBayar Rp:143526",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020100869",
                    "waktu_lapor": "01/02/2023 07:28:24",
                    "waktu_response": "01/02/2023 07:39:47",
                    "waktu_recovery": "01/02/2023 07:59:05",
                    "durasi_response_time": 683,
                    "durasi_recovery_time": 1158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "PR PURI RANGKAPAN JAYA RT-6 / RW-1 BLOK S 25 JL BALAI DESA KEL RANGKAPAN JAYA KEC PANCORAN MAS KOTA DEPOK .ACUAN LOKASI DEKAT  TOL PINTU MASUK SAWANGAN BARU ",
                    "no_telp_pelapor": "087746445987",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN.YBS TIDAK BISA MELAKUKAN PEMBELIA TOKEN DIKARENAKAN BLOKING PEMBELIAN NAMUN  DATA PADA AP2T TIDAK TERTERA NO REGISTER YANG SUDAH JATUH TEMPO ( PTL PADAM DAN ID PEL.538712667156)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100870",
                    "waktu_lapor": "01/02/2023 07:28:30",
                    "waktu_response": "01/02/2023 07:39:40",
                    "waktu_recovery": "01/02/2023 07:42:12",
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saino",
                    "alamat_pelapor": "DS WIRASANA No. RT.1 RW.3 WIRASANA-P",
                    "no_telp_pelapor": "6287881196803",
                    "keterangan_pelapor": "Sebulan yg lalu meteran listrik mengalami masalah, shngga dri pihak PLN mengelos kan meteran, tpi sampai skrg lom d ganti juga meteran nya, mohon d tindak lanjuti",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURBALINGGA"
                },
                {
                    "no_laporan": "K5423020100873",
                    "waktu_lapor": "01/02/2023 07:28:58",
                    "waktu_response": "01/02/2023 07:31:10",
                    "waktu_recovery": "01/02/2023 10:28:57",
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 10667,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yusri",
                    "alamat_pelapor": "KP P KALUPPANG No.0 RT.0 RW.1 MASSEWAE",
                    "no_telp_pelapor": "6285827682483",
                    "keterangan_pelapor": "Token gagal, belakang mesjid Al Irsyad dekat tower",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKKABATA"
                },
                {
                    "no_laporan": "K5423020100875",
                    "waktu_lapor": "01/02/2023 07:29:13",
                    "waktu_response": "01/02/2023 07:45:56",
                    "waktu_recovery": "01/02/2023 08:23:45",
                    "durasi_response_time": 1003,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020100878",
                    "waktu_lapor": "01/02/2023 07:29:46",
                    "waktu_response": "01/02/2023 08:34:30",
                    "waktu_recovery": "01/02/2023 08:47:26",
                    "durasi_response_time": 3884,
                    "durasi_recovery_time": 776,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "496923",
                    "nama_pelapor": "BP MAULANA",
                    "alamat_pelapor": "JL. JOLOTUNDO RT 5 RW 2 GANG IX NO. 26, KEL. SAMBIREJO, KEC. GAYAMSARI, KOTA SEMARANG, JAWA TENGAH, 50166",
                    "no_telp_pelapor": "089616807199",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI SURONO MENJADI MA'RUF FAISAL. DENGAN NO. KTP PEMILIK 3374050808700001 AN. MA'RUF FAISAL. SERTA NO. KTP DIBERI KUASA 3374051301010004 AN. MAULANA MA'RUF PEMOHON MENGAKU SEBAGAI DIBERI KUASA.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020100881",
                    "waktu_lapor": "01/02/2023 07:30:13",
                    "waktu_response": "01/02/2023 08:26:30",
                    "waktu_recovery": "01/02/2023 09:43:15",
                    "durasi_response_time": 3377,
                    "durasi_recovery_time": 4605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuli",
                    "alamat_pelapor": "JL DS PEKAYON JAYA BL No.0 RT.4",
                    "no_telp_pelapor": "6285959036345",
                    "keterangan_pelapor": "saya ingin tanya pemakaian kwh di tempat saya tagihannya sekarang diatas 250 000 terus .. semantara Rumah dalam keadaan kosong tidak beepenghuni .. listrik yg di pakai hanya di garasi dan di ruang tengah saja . \\n\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100888",
                    "waktu_lapor": "01/02/2023 07:32:58",
                    "waktu_response": "01/02/2023 07:47:30",
                    "waktu_recovery": "01/02/2023 11:11:08",
                    "durasi_response_time": 872,
                    "durasi_recovery_time": 12218,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Susilo",
                    "alamat_pelapor": "JL KRAMAT LONTAR GG III No.69 RT.4 RW.1 PESEBAN",
                    "no_telp_pelapor": "6282245133000",
                    "keterangan_pelapor": "Pembelian Token Listrik gagal input di meteran",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5323020100064",
                    "waktu_lapor": "01/02/2023 07:36:27",
                    "waktu_response": "01/02/2023 07:40:06",
                    "waktu_recovery": "01/02/2023 07:50:14",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 608,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJANG",
                    "alamat_pelapor": "JL KP PADASUKA NO 0  RT 2/5 KEL SITU SAUR KEC KARANG PAWITAN ACUAN : DEKAT MASJID BABU SALAM ",
                    "no_telp_pelapor": "082262184826",
                    "keterangan_pelapor": "PERMOHONAN PERPINDAHAN KWH METER DIKARENAKAN LOKASI SEDANG DILAKUKAN RENOVASI BANGUNAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBATU"
                },
                {
                    "no_laporan": "K5423020100905",
                    "waktu_lapor": "01/02/2023 07:36:23",
                    "waktu_response": "01/02/2023 07:39:14",
                    "waktu_recovery": "01/02/2023 07:41:46",
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aman",
                    "alamat_pelapor": "KK BOGOR ASRI AB1 No.0 RT.000 RW.00 CIBINONG",
                    "no_telp_pelapor": "6289670021801",
                    "keterangan_pelapor": "mhon maaf kepada pihak PLN Bogor timur\\ntolong segera di pasang untuk pergantian kWh meter atas nama SMA NEGRI 3 CIBINONG\\nKARNA PIHAK SEKOLAH INGIN SECEPATNYA DI GANTI .\\n\\nTOLONG SECEPATNYA\\n\\nTERIMA KASIH ..",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020100907",
                    "waktu_lapor": "01/02/2023 07:36:31",
                    "waktu_response": "01/02/2023 08:25:32",
                    "waktu_recovery": "01/02/2023 09:56:40",
                    "durasi_response_time": 2941,
                    "durasi_recovery_time": 5468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardi Ardi",
                    "alamat_pelapor": "JL ASPOL PANAIKANG BLOK G No.",
                    "no_telp_pelapor": "6281244447774",
                    "keterangan_pelapor": "gagal isi voucher pulsa. nomor kwh dan nomor voucher sudah benar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020100908",
                    "waktu_lapor": "01/02/2023 07:36:44",
                    "waktu_response": "01/02/2023 07:50:36",
                    "waktu_recovery": "01/02/2023 08:38:06",
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 2850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Ikhwan",
                    "alamat_pelapor": "JL IR SUTAMI GUD 39 H No.006",
                    "no_telp_pelapor": "6285172326001",
                    "keterangan_pelapor": "request tagihan bulan mei, juni & juli",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020100909",
                    "waktu_lapor": "01/02/2023 07:36:47",
                    "waktu_response": "01/02/2023 07:41:23",
                    "waktu_recovery": "01/02/2023 08:03:33",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 1330,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUCHAMAD FATHONY",
                    "alamat_pelapor": "JL MANUKAN REJO 10 BLOK 4E No.16 RT.3 RW.6 MANUKAN",
                    "no_telp_pelapor": "62818300358",
                    "keterangan_pelapor": "no idpel ganti?dulu 86001378081 sekarang berubah sudah saya belikan token gak bisa di input, gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5123020100149",
                    "waktu_lapor": "01/02/2023 07:36:58",
                    "waktu_response": "01/02/2023 07:55:18",
                    "waktu_recovery": "01/02/2023 09:35:53",
                    "durasi_response_time": 1100,
                    "durasi_recovery_time": 6035,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000001492327",
                    "nama_pelapor": "BP TANTO",
                    "alamat_pelapor": "KK VILA MAS INDAH BLOK C9 NO 16 JL SUNGA ROKAN RT 3 RW 15 KEL HARAPAN BARU KEC BEKASI UTARA KOTA BEKASI/ DEKAT TK ARDIKA JAYA",
                    "no_telp_pelapor": "085217168624",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 BESERTA BK TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI. PELANGGAN KONFIRMASI BELUM MELAKUKAN PEMBAYARAN TAGIHAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS, JADI PADA WAKTU MEMBAYAR TAGIHAN YANG KELUAR HANYA TAGIHAN BULAN FEBRUARI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020100911",
                    "waktu_lapor": "01/02/2023 07:36:58",
                    "waktu_response": "01/02/2023 08:30:54",
                    "waktu_recovery": "01/02/2023 08:43:02",
                    "durasi_response_time": 3236,
                    "durasi_recovery_time": 728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "melani tri s",
                    "alamat_pelapor": "KP CILAME No.0 RT.2 RW.1 SUKAMAJU",
                    "no_telp_pelapor": "6285719507769",
                    "keterangan_pelapor": "udh tgl 1 diisi masih ga bisa, melebihi kwh terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JASINGA"
                },
                {
                    "no_laporan": "K5423020100919",
                    "waktu_lapor": "01/02/2023 07:38:06",
                    "waktu_response": "01/02/2023 08:26:39",
                    "waktu_recovery": "01/02/2023 10:59:02",
                    "durasi_response_time": 2913,
                    "durasi_recovery_time": 9143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Winanta Putri",
                    "alamat_pelapor": "KP RAWA LUMBU No. RT.2 RW.10 BOJONG RAW",
                    "no_telp_pelapor": "6282291090715",
                    "keterangan_pelapor": "token listrik tidak bisa di isi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020100920",
                    "waktu_lapor": "01/02/2023 07:38:25",
                    "waktu_response": "01/02/2023 08:35:06",
                    "waktu_recovery": "01/02/2023 08:43:48",
                    "durasi_response_time": 3401,
                    "durasi_recovery_time": 522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suci Ria",
                    "alamat_pelapor": "DS BATUNADUA - HAPINIS No.0 PSP BTNDA",
                    "no_telp_pelapor": "6283825390729",
                    "keterangan_pelapor": "token tidak bisa diisi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020100921",
                    "waktu_lapor": "01/02/2023 07:38:40",
                    "waktu_response": "01/02/2023 07:43:07",
                    "waktu_recovery": "01/02/2023 07:59:33",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 986,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "paulus safrodan",
                    "alamat_pelapor": "JL H R KOROH/OELOMIN No.0 RT.8 RW.3 NEKAMESE",
                    "no_telp_pelapor": "6281353886801",
                    "keterangan_pelapor": "saya kemarin melakukan pengisian pulsa dari credivo 50rb tetapi tidak keluar nomor tokennya di menu kelistrikan mohon bantuannya ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020100927",
                    "waktu_lapor": "01/02/2023 07:39:27",
                    "waktu_response": "01/02/2023 08:22:07",
                    "waktu_recovery": "01/02/2023 08:44:23",
                    "durasi_response_time": 2560,
                    "durasi_recovery_time": 1336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LELA ROHMAYATI",
                    "alamat_pelapor": "KP BOJONG LEBAK RT 01 RW 08, BOJONG, KEMANG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "082112471965",
                    "keterangan_pelapor": "TERKAIT K5223011901703 TGL 07/12/2022 PROSES PB R1MT/ 900 VA MELALUI PLN MOBILE DENGAN NOMOR AGENDA 538419912212075916. TGL 07/12/2022 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020100929",
                    "waktu_lapor": "01/02/2023 07:39:31",
                    "waktu_response": "01/02/2023 07:40:23",
                    "waktu_recovery": "01/02/2023 07:59:14",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 1131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Madrid Pratama",
                    "alamat_pelapor": "JL PEDATI No.0 RT.004 RW.01 DPK 2 TGH",
                    "no_telp_pelapor": "6289525739326",
                    "keterangan_pelapor": "tegangan listrik dirumah saya turun, lampu dirumah saya kedap kedip semua",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020100939",
                    "waktu_lapor": "01/02/2023 07:40:50",
                    "waktu_response": "01/02/2023 08:35:37",
                    "waktu_recovery": "01/02/2023 09:33:17",
                    "durasi_response_time": 3287,
                    "durasi_recovery_time": 3460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rhomadhon",
                    "alamat_pelapor": "KP DUA RATUS No. RT.4 RW.2",
                    "no_telp_pelapor": "6287837155077",
                    "keterangan_pelapor": "no strum token tidak bisa bisa masuk atau gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020100947",
                    "waktu_lapor": "01/02/2023 07:41:58",
                    "waktu_response": "01/02/2023 09:07:27",
                    "waktu_recovery": "01/02/2023 09:27:09",
                    "durasi_response_time": 5129,
                    "durasi_recovery_time": 1182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Diki Asbullah",
                    "alamat_pelapor": "Dusung Lengkong toko DS.Mrawan Kec.Mayang Kab.Jember",
                    "no_telp_pelapor": "6282140670370",
                    "keterangan_pelapor": "saya mau isi pulsa token listrik saya kenapa tidak bisa pak? tulisannya kWh melebihi batas.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KALISAT"
                },
                {
                    "no_laporan": "K5423020100951",
                    "waktu_lapor": "01/02/2023 07:42:39",
                    "waktu_response": "01/02/2023 08:21:03",
                    "waktu_recovery": "01/02/2023 08:57:38",
                    "durasi_response_time": 2304,
                    "durasi_recovery_time": 2195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sabilun",
                    "alamat_pelapor": "DN GUNUNG TALO RT. RW. RARANG SEL",
                    "no_telp_pelapor": "6285904510152",
                    "keterangan_pelapor": "ndak bisa di masukkan pulsanya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020100952",
                    "waktu_lapor": "01/02/2023 07:42:48",
                    "waktu_response": "01/02/2023 07:44:08",
                    "waktu_recovery": "01/02/2023 11:09:04",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 12296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU HASNA ",
                    "alamat_pelapor": "JL KAYU MANIS 7 GG JARAK RT. 10/ 05 NO. 18 KEL. KAYU MANIS KEC. MARAMAN KOTA JAKTIM (DEPAN MASJID JAMI AL IKHKAS) ",
                    "no_telp_pelapor": "082184862778",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK BULAN JANUARI 2023 SERTA BK TELAH DILUNASI, MOHON PTL SEGERA DISAMBUNG KEMBALI. PELANGGAN LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 07.45 01/02/23 LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 07.51 01/02/23",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100953",
                    "waktu_lapor": "01/02/2023 07:42:54",
                    "waktu_response": "01/02/2023 07:52:39",
                    "waktu_recovery": "01/02/2023 08:55:09",
                    "durasi_response_time": 585,
                    "durasi_recovery_time": 3750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020100956",
                    "waktu_lapor": "01/02/2023 07:43:31",
                    "waktu_response": "01/02/2023 07:46:54",
                    "waktu_recovery": "01/02/2023 09:01:50",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 4496,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU  ZAINAL",
                    "alamat_pelapor": "PR TAMAN PERMATA  CIKARANG  BLOK M  NO 8    KEL KARANG SENTOSA KEC KARANG BAHAGIA KAB BEKASI JABAR ACUAN MESJID ",
                    "no_telp_pelapor": "082114277911",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.TGL 29/1/23  PELANGGAN DENGAN ID METER 14261095617 ADA PROSES PERGANTIAN KWH METER DIKARENAKAN APP PRABAYAR ERROR , PERGANTIAN YANG DILAKUKAN OLEH PETUGAS, PELANGGAN MEMILIKI SISA KWH METER DI ID METER LAMA SEBESAR RP.200.000  KWH  MOHON  DAPAT DIKONVERSIKAN KE ID METER BARU 14456485292",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100963",
                    "waktu_lapor": "01/02/2023 07:44:31",
                    "waktu_response": "01/02/2023 07:46:08",
                    "waktu_recovery": "01/02/2023 08:40:54",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 3286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh.aksan",
                    "alamat_pelapor": "PR RAIHAN PRATAMA RES E No.38",
                    "no_telp_pelapor": "6285398215164",
                    "keterangan_pelapor": "assalamualaikum, pagi ini saya mau menanyakan terkait token listrik yang saya beli melalui aplikasi internet banking ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100964",
                    "waktu_lapor": "01/02/2023 07:44:32",
                    "waktu_response": "01/02/2023 08:08:11",
                    "waktu_recovery": "01/02/2023 09:28:17",
                    "durasi_response_time": 1419,
                    "durasi_recovery_time": 4806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Galih Mahardika",
                    "alamat_pelapor": "KP CIPICUNG HILIR No.381 RT.6 RW.2 CIUMBULEUI",
                    "no_telp_pelapor": "6285222241015",
                    "keterangan_pelapor": "Tidak bisa isi token.. Sudah dicoba beberapa kali namun tidak bisa diisi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020100965",
                    "waktu_lapor": "01/02/2023 07:44:33",
                    "waktu_response": "01/02/2023 08:23:53",
                    "waktu_recovery": "01/02/2023 09:12:22",
                    "durasi_response_time": 2360,
                    "durasi_recovery_time": 2909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIRGO PRATAMA",
                    "alamat_pelapor": "JL JL.PERKASA 1B No.",
                    "no_telp_pelapor": "6287868585908",
                    "keterangan_pelapor": "kwh meter belum terpasang namun status di aplikasi pln mobile sudah nyala dan sudah selesai pemasangan ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5523020100104",
                    "waktu_lapor": "01/02/2023 07:44:36",
                    "waktu_response": "01/02/2023 07:46:31",
                    "waktu_recovery": "01/02/2023 17:47:45",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 36074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU UMI HANIK ",
                    "alamat_pelapor": "JL H BENTONG RT 16 RW 5 KEL JATI KEC PULO GADUNG JAKTIM",
                    "no_telp_pelapor": "6281520453402",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT TERKAIT PELANGGAN BERKEBERATAN DIKENAKAN TAG P2TL DGN NO REG : 5413043043887 ATAS INFO PELANGGAN BUKTI FOTO BANGUNAN YG DISAMPAIKAN KEPADA PELANGGAN ADALAH BUKAN RUMAH PELANGGAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020100971",
                    "waktu_lapor": "01/02/2023 07:45:22",
                    "waktu_response": "01/02/2023 07:46:33",
                    "waktu_recovery": "01/02/2023 09:46:44",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 7211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sony Harsono Suryanata",
                    "alamat_pelapor": "KP RUMBIA No.0 RT.003 RW.02 KR REJA",
                    "no_telp_pelapor": "6289652303992",
                    "keterangan_pelapor": "Mohon maaf tagihan bulan Januari KWH terhitung kelebihan / tidak sesuai dengan catat meter. kWh bulan desember 35179 dan kemarin catat meter tanggal 25 Januari KWH 35463.\\n\\nTotal pemakaian KWH 284 . tapi kenapa tagihan yang saya lihat tadi pemakaian KWH di angka 325 itu acuannya dari mana angka 325 KWh? mohon koreksinya terimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020100975",
                    "waktu_lapor": "01/02/2023 07:45:55",
                    "waktu_response": "01/02/2023 07:46:39",
                    "waktu_recovery": "01/02/2023 08:41:06",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 3267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOTO",
                    "alamat_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2 JL - RT 0 RW 0 KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "no_telp_pelapor": "081355124578",
                    "keterangan_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2 JL - RT 0 RW 0 KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020100977",
                    "waktu_lapor": "01/02/2023 07:46:07",
                    "waktu_response": "01/02/2023 08:12:57",
                    "waktu_recovery": "01/02/2023 08:20:06",
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 429,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhmad Fausi",
                    "alamat_pelapor": "DN PANDIYAN No.1 RT.2 RW.2",
                    "no_telp_pelapor": "628192264553",
                    "keterangan_pelapor": "tidak bisa memasukkan nomer token.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020100978",
                    "waktu_lapor": "01/02/2023 07:46:07",
                    "waktu_response": "01/02/2023 07:49:14",
                    "waktu_recovery": "01/02/2023 08:21:13",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 1919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agustina nurdiawati",
                    "alamat_pelapor": "Jl. Jt. Kramat No.74A",
                    "no_telp_pelapor": "6281280823730",
                    "keterangan_pelapor": "saat mengisi token ada tulisan gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020100979",
                    "waktu_lapor": "01/02/2023 07:46:20",
                    "waktu_response": "01/02/2023 07:56:06",
                    "waktu_recovery": "01/02/2023 07:57:31",
                    "durasi_response_time": 586,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asrani Zega.",
                    "alamat_pelapor": "jl.perumahan syalom kec sirombu ",
                    "no_telp_pelapor": "6282168530826",
                    "keterangan_pelapor": "padam satu rumah.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5523020100106",
                    "waktu_lapor": "01/02/2023 07:46:22",
                    "waktu_response": "01/02/2023 08:21:47",
                    "waktu_recovery": "01/02/2023 10:27:24",
                    "durasi_response_time": 2125,
                    "durasi_recovery_time": 7537,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YATI",
                    "alamat_pelapor": "JL CIPINANG PULO NO 19 RT-2 / RW-12 KEL CINPINANG BESAR UTARA KEC JATI NEGARA KOTA JAKARTA TIMUR LOKASI : DARI TOKO UNGU KE KIRI ",
                    "no_telp_pelapor": "6281808089500",
                    "keterangan_pelapor": "TGL 30/01/2023. PELANGGAN MELAPORKAN APP BLANK DENGAN NO PENGADUAN G5523012901109. DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : -, NO.METER LAMA : 14236842259 NO.METER BARU : 56226061077",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020100985",
                    "waktu_lapor": "01/02/2023 07:47:26",
                    "waktu_response": "01/02/2023 08:30:33",
                    "waktu_recovery": "01/02/2023 08:59:49",
                    "durasi_response_time": 2587,
                    "durasi_recovery_time": 1756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "selviyana",
                    "alamat_pelapor": "Jl. Gn. Agung II No.210",
                    "no_telp_pelapor": "6281548882995",
                    "keterangan_pelapor": "ka listrik saya mahal bgt pdhl saya bulan ga dirumah apakah bisa dikomplen dan diganti krna kwhnya ini fotonya, pas tgl 26 saya ke crb dan itu sudah ada petugas pln yg foto kerumah tp trnyata kejadian bgni",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020100986",
                    "waktu_lapor": "01/02/2023 07:47:44",
                    "waktu_response": "01/02/2023 07:51:46",
                    "waktu_recovery": "01/02/2023 08:00:59",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 553,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Jl. Raya Pemda Tigaraksa Kav AN 34 No 6 RT 05 RW 03 Kel Kadu Agung Kec Tigaraksa Kab Tangerang Banten ",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101002",
                    "waktu_lapor": "01/02/2023 07:49:21",
                    "waktu_response": "01/02/2023 07:59:22",
                    "waktu_recovery": "01/02/2023 08:11:47",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 745,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anna Sophia",
                    "alamat_pelapor": "jl ikan tembakang no 2 a",
                    "no_telp_pelapor": "6282185962816",
                    "keterangan_pelapor": "Mau mengubah meteran listrik ke sistem token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020101003",
                    "waktu_lapor": "01/02/2023 07:49:29",
                    "waktu_response": "01/02/2023 08:56:20",
                    "waktu_recovery": "01/02/2023 09:03:32",
                    "durasi_response_time": 4011,
                    "durasi_recovery_time": 432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yani Dewanto",
                    "alamat_pelapor": "Laundry kita",
                    "no_telp_pelapor": "6281273989799",
                    "keterangan_pelapor": "isi voucher selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020101010",
                    "waktu_lapor": "01/02/2023 07:50:31",
                    "waktu_response": "01/02/2023 07:55:45",
                    "waktu_recovery": "01/02/2023 10:02:27",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 7602,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR PESONA SWHADARMA RES BLOK.A NO 7 JALUR 1 KEL BEDAHAN KEC SAWANGAN KOTA DEPOK JABAR ",
                    "no_telp_pelapor": "082125920870",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 32172940432 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23.SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101011",
                    "waktu_lapor": "01/02/2023 07:50:41",
                    "waktu_response": "01/02/2023 07:57:22",
                    "waktu_recovery": "01/02/2023 08:50:08",
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DWI ",
                    "alamat_pelapor": "PERUM VILLA TANAH BARU JL PALAKALI BLOK E NO 7 RT 10/11 KEL TANAH BARU KEC BEJI KOTA DEPOK (DEKAT SEKOLAH IZZATI DAN DEPAN KANTOR KELURAHAN)",
                    "no_telp_pelapor": "02177206143",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA TGL 31/01/23 PELANGGAN MELAKUKAN TRANSAKSI PEMBELIAN TOKEN SEBESAR RP 200.000,- DENGAN NO TOKEN ( 5550 6493 2066 4209 6974  ) DAN RP 100.000 NO TOKEN ( 6465 9551 9301 8218 7201 ) DAN SAAT DIINPUT KE APP PRABAYAR TERTERA REJECT. SISA = 55 KWH. SETEMPAT TERDAPAT KOLAM IKAN DATA PADA P2APST TERDAPAT PERUBAHAN ID METER DARI 14025896870 MENJADI 45105241744 PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR K5423013109425 DAN K5423013109987 STATUS SELESAI. PELANGGAN TIDAK KONFIRMASI 1X6 JAM.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020101012",
                    "waktu_lapor": "01/02/2023 07:50:42",
                    "waktu_response": "01/02/2023 08:03:02",
                    "waktu_recovery": "01/02/2023 08:07:54",
                    "durasi_response_time": 740,
                    "durasi_recovery_time": 292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad hosen",
                    "alamat_pelapor": "gebang selatan ",
                    "no_telp_pelapor": "6285274394718",
                    "keterangan_pelapor": "total kwh melebihi batas\\npadahal sudah awal bulan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BESUKI"
                },
                {
                    "no_laporan": "K5423020101014",
                    "waktu_lapor": "01/02/2023 07:50:53",
                    "waktu_response": "01/02/2023 07:55:32",
                    "waktu_recovery": "01/02/2023 09:59:04",
                    "durasi_response_time": 279,
                    "durasi_recovery_time": 7412,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU UCI ",
                    "alamat_pelapor": "JL PERMAI 3 BLOK B 1 NO 16 KOMP BAHAGIA PERMAI  KEL JAKASAMPURNA KEC BEKASI BARAT KOTA BEKASI ACUAN : DEKAT MASJID ASAFIAH ",
                    "no_telp_pelapor": "088296177761",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BANK SUMUT . PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101016",
                    "waktu_lapor": "01/02/2023 07:51:16",
                    "waktu_response": "01/02/2023 08:43:09",
                    "waktu_recovery": "01/02/2023 11:50:35",
                    "durasi_response_time": 3113,
                    "durasi_recovery_time": 11246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isnawam",
                    "alamat_pelapor": "DN SOROPADAN No.0 RT.0 RW.0 CONDONG CT",
                    "no_telp_pelapor": "6283840421676",
                    "keterangan_pelapor": "mohon pengajuan turun daya ke 5500 va",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5323020100071",
                    "waktu_lapor": "01/02/2023 07:51:29",
                    "waktu_response": "01/02/2023 07:59:27",
                    "waktu_recovery": "01/02/2023 08:01:46",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SANDI",
                    "alamat_pelapor": "JL RE MARTADINATA (STIKES MITRA KENCANA ) NO 142 RT 0/0 KEL CIPEDES KEC CIPEDES KOTA TASIKMALAYA",
                    "no_telp_pelapor": "0265339772",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43. NO TOKEN 17411014552406441062. KONDISI PTL MENYALA. SISA STROOM 351 KWH NO METER 14211325593",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5523020100113",
                    "waktu_lapor": "01/02/2023 07:51:56",
                    "waktu_response": "01/02/2023 07:55:40",
                    "waktu_recovery": "01/02/2023 09:22:50",
                    "durasi_response_time": 224,
                    "durasi_recovery_time": 5230,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003432256",
                    "nama_pelapor": "BP CHRISTIAN ",
                    "alamat_pelapor": "PR PERMATA CIMANGGIS BLOK E5 NO  12  RT-001 / RW-05 JL- KEL CILANGKAP KEC TAPOS KOTA DEPOK / DEKAT SEKOLAH TRITURA",
                    "no_telp_pelapor": "08111540922",
                    "keterangan_pelapor": "PTL DISAMBUNG LANGSUNG OLEH  PETUGAS KARENA GANGGUAN MCB APP BANYAK SEMUT SEJAK TANGGAL 22/01/2023 MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH TIDAK DIHUNI. PELANGGAN KECEWA DENGAN PETUGAS KARENA DIHUBUNGI TIDAK DIBALAS.PELANGGAN HARD KOMPLAIN\\nTERKAIT NO LAPOR : K5123012700084",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020101020",
                    "waktu_lapor": "01/02/2023 07:52:26",
                    "waktu_response": "01/02/2023 07:55:20",
                    "waktu_recovery": "01/02/2023 08:03:38",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suci murni asih",
                    "alamat_pelapor": "Jl. Medayu Utara XXX No.60",
                    "no_telp_pelapor": "6285215166823",
                    "keterangan_pelapor": "token dimasukkan tapi tidak bisa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020101028",
                    "waktu_lapor": "01/02/2023 07:53:26",
                    "waktu_response": "01/02/2023 08:07:05",
                    "waktu_recovery": "01/02/2023 08:52:34",
                    "durasi_response_time": 819,
                    "durasi_recovery_time": 2729,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Boby siswanto",
                    "alamat_pelapor": "JL SIBOLANGIT NO.15",
                    "no_telp_pelapor": "6281260041564",
                    "keterangan_pelapor": "selamat pagi bapak/ibu pimpinan. \\nperihal dengan adanya aturan baru swacam, \\nkami sebagai pelanggan kenapa tidak ada pemberitahuan terlebih dahulu... \\njadi pembyaran untuk bulan ini gimana y? ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101029",
                    "waktu_lapor": "01/02/2023 07:53:27",
                    "waktu_response": "01/02/2023 09:01:29",
                    "waktu_recovery": "01/02/2023 12:55:59",
                    "durasi_response_time": 4082,
                    "durasi_recovery_time": 14070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi Ardiansyah",
                    "alamat_pelapor": "DS PANGKALAN GELEBEK SAKO",
                    "no_telp_pelapor": "6281379336059",
                    "keterangan_pelapor": "Tunggakan SDH di bayar bulan Januari.  Tolong pasangkan kembali meteran yg di ambil kmren",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5323020100077",
                    "waktu_lapor": "01/02/2023 07:54:54",
                    "waktu_response": "01/02/2023 08:17:40",
                    "waktu_recovery": "01/02/2023 09:34:44",
                    "durasi_response_time": 1366,
                    "durasi_recovery_time": 4624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "142826",
                    "nama_pelapor": "IBU RISA ",
                    "alamat_pelapor": "JL H B BAPING GG DAMAI NO 57  RT-14 / RW-4 KEL SUSUKAN KEC CIRACAS KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285776902664",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423013100475,  TGL 31/01/23 TUNGGAKAN REK BULAN JANUARI 23. TELAH DILUNASI MELALUI ALFAMART. PTL MINTA SEGERA DISAMBUNG. TERKAIT NO LAPOR K3223013100485",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101041",
                    "waktu_lapor": "01/02/2023 07:54:47",
                    "waktu_response": "01/02/2023 07:57:15",
                    "waktu_recovery": "01/02/2023 08:13:24",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I MADE SAREG",
                    "alamat_pelapor": "JL WARAKAS 6 RT 5/14",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101046",
                    "waktu_lapor": "01/02/2023 07:55:33",
                    "waktu_response": "01/02/2023 08:43:59",
                    "waktu_recovery": "01/02/2023 09:12:08",
                    "durasi_response_time": 2906,
                    "durasi_recovery_time": 1689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAVAL",
                    "alamat_pelapor": "MTSN 3 KOTA PADANG, JL. KAMBOJA, RT/RW 00, KELURAHAN KOTO PANJANG IKUR KOTO, KECATAMAN KOTO TANGAH, KOTA PADANG, PROVINSI SUMBAR",
                    "no_telp_pelapor": "081277988580",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 31/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP ERROR. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 32 KWH DAN PEMBELIAN TGL.27/01/2023 SEBESAR RP. 100.000,- DENGAN NO TOKEN 30424524207665598957 YANG BELUM DIINPUT PADA APP LAMA (14037873701). MOHON DAPAT DIKONVERSI KE APP BARU (50002623853).",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020101051",
                    "waktu_lapor": "01/02/2023 07:56:12",
                    "waktu_response": "01/02/2023 07:56:47",
                    "waktu_recovery": "01/02/2023 08:13:30",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 1003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LULU FAELASUFA",
                    "alamat_pelapor": "KP BEND MELAYU RT.7 RW.1 TUGU SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101052",
                    "waktu_lapor": "01/02/2023 07:56:41",
                    "waktu_response": "01/02/2023 08:26:49",
                    "waktu_recovery": "01/02/2023 10:23:59",
                    "durasi_response_time": 1808,
                    "durasi_recovery_time": 7030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPRIANTO",
                    "alamat_pelapor": "KP PADURENAN JL.GANIF GG.REBAN NO.185 RT.1 RW.1 KEL PADURENAN  KEC.MUSTIKA JAYA BEKASI ACUAN BELAKANG TK CAHAYA",
                    "no_telp_pelapor": "081282307626",
                    "keterangan_pelapor": "APP TERTERA PRIKSA SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 15,72 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101055",
                    "waktu_lapor": "01/02/2023 07:56:42",
                    "waktu_response": "01/02/2023 07:57:06",
                    "waktu_recovery": "01/02/2023 08:13:43",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AIM SUPRIYADI",
                    "alamat_pelapor": "JL WARAKAS 1 GG 21 No.129 RT.3 RW.8 PAPANGGO",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101058",
                    "waktu_lapor": "01/02/2023 07:56:57",
                    "waktu_response": "01/02/2023 11:05:10",
                    "waktu_recovery": "01/02/2023 11:39:01",
                    "durasi_response_time": 11293,
                    "durasi_recovery_time": 2031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ga Ciwi_/GELIATO ZALUKHU",
                    "alamat_pelapor": "JL DS, SIHENE'ASI, SIHENE'ASI, LAHEWA, KAB. NIAS UTARA, SUMATERA UTARA",
                    "no_telp_pelapor": "082361725515",
                    "keterangan_pelapor": "TERKAIT K5423013101374. TGL 09/01/23 PROSES PB (R1T/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 1271012049154. BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PDL AWAL",
                    "media": "Facebook",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GUNUNG SITOLI"
                },
                {
                    "no_laporan": "K5423020101062",
                    "waktu_lapor": "01/02/2023 07:57:08",
                    "waktu_response": "01/02/2023 08:01:08",
                    "waktu_recovery": "01/02/2023 08:13:54",
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 766,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TOMMY JOSEF KINDANGEN",
                    "alamat_pelapor": "JL JATI RAYA NO. 7 RT 09/09 No. SUNGAI BAM",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101065",
                    "waktu_lapor": "01/02/2023 07:57:35",
                    "waktu_response": "01/02/2023 08:00:30",
                    "waktu_recovery": "01/02/2023 08:14:02",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADITHYA VIRYANATA",
                    "alamat_pelapor": "JL DANAU CINCIN BL B No.10 RT.0 RW.0 PAPANGGO",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101068",
                    "waktu_lapor": "01/02/2023 07:57:59",
                    "waktu_response": "01/02/2023 08:00:23",
                    "waktu_recovery": "01/02/2023 08:14:31",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RODIAH MUKTAR",
                    "alamat_pelapor": "KP TANAH MERAH ATAS No.0 RT.2 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101069",
                    "waktu_lapor": "01/02/2023 07:58:04",
                    "waktu_response": "01/02/2023 08:14:03",
                    "waktu_recovery": "01/02/2023 10:01:15",
                    "durasi_response_time": 959,
                    "durasi_recovery_time": 6432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vica",
                    "alamat_pelapor": "Cluster panorama cibodas blok B No 4",
                    "no_telp_pelapor": "628128620390",
                    "keterangan_pelapor": "tagihan tdk sesuai dgn lapor mater yg saya laporkan ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101074",
                    "waktu_lapor": "01/02/2023 07:58:26",
                    "waktu_response": "01/02/2023 08:00:01",
                    "waktu_recovery": "01/02/2023 08:14:25",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROSADA ULI SIMATUPANG",
                    "alamat_pelapor": "JL SWASEMBADA TMR VII No.39 RT.8 RW.10 KB BWG",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101077",
                    "waktu_lapor": "01/02/2023 07:58:30",
                    "waktu_response": "01/02/2023 08:01:12",
                    "waktu_recovery": "01/02/2023 09:30:40",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 5368,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1946",
                    "nama_pelapor": "IBU CANDRA ",
                    "alamat_pelapor": "JL SAKURA NO.126C RT-4 / RW-7, KEL CILANDAK BARAT, KEC CILANDAK, KOTA JAKARTA SELATAN ",
                    "no_telp_pelapor": "0215710441",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 16 KWH. NO TOKEN 32511226649995543994, 63703985277663986383, 36960067731456497715, DAN  37938304266022756725",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101082",
                    "waktu_lapor": "01/02/2023 07:59:01",
                    "waktu_response": "01/02/2023 08:44:32",
                    "waktu_recovery": "01/02/2023 09:37:21",
                    "durasi_response_time": 2731,
                    "durasi_recovery_time": 3169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Paulus Emigo",
                    "alamat_pelapor": "kantor pertanian kecamatan toba",
                    "no_telp_pelapor": "6285246988401",
                    "keterangan_pelapor": "pengisian token gagal sudah diulangi tetap keterangan gagal mohon solusinya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K5423020101083",
                    "waktu_lapor": "01/02/2023 07:59:04",
                    "waktu_response": "01/02/2023 08:24:32",
                    "waktu_recovery": "01/02/2023 08:26:34",
                    "durasi_response_time": 1528,
                    "durasi_recovery_time": 122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eviana ratnasari",
                    "alamat_pelapor": "jl. dahlia 10 blok i10 no.2 rt.001 rw.19 kirana cibitung",
                    "no_telp_pelapor": "6289638864592",
                    "keterangan_pelapor": "tagihan melebihi stand meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101084",
                    "waktu_lapor": "01/02/2023 07:59:05",
                    "waktu_response": "01/02/2023 07:59:55",
                    "waktu_recovery": "01/02/2023 08:14:19",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "UMI SALAMAH",
                    "alamat_pelapor": "JL TANAH MERAH No.0 RT.5 RW.7 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101087",
                    "waktu_lapor": "01/02/2023 07:59:23",
                    "waktu_response": "01/02/2023 07:59:50",
                    "waktu_recovery": "01/02/2023 08:14:56",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONA TARYANAH",
                    "alamat_pelapor": "JL JL BENDUNGAN DEMPE No.0",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101091",
                    "waktu_lapor": "01/02/2023 08:00:22",
                    "waktu_response": "01/02/2023 08:01:02",
                    "waktu_recovery": "01/02/2023 08:14:41",
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 819,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KHO SOEI KIAT",
                    "alamat_pelapor": "JL SUNTER HIJAU 2 SC No.0",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101092",
                    "waktu_lapor": "01/02/2023 08:00:31",
                    "waktu_response": "01/02/2023 08:00:56",
                    "waktu_recovery": "01/02/2023 08:17:09",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. HARUN APRASYIED",
                    "alamat_pelapor": "JL PERJUANGAN RAYA KP TNH MERAH No.0 RT.5 RW.7 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101093",
                    "waktu_lapor": "01/02/2023 08:00:45",
                    "waktu_response": "01/02/2023 08:11:32",
                    "waktu_recovery": "01/02/2023 09:00:05",
                    "durasi_response_time": 647,
                    "durasi_recovery_time": 2913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "107046",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "KK TAMAN MODERNLAND BLOK D-2 NO 29 RT-/- JL DAHLIA 2 KEL UJUNG MENTENG KEC - KOTA JAKTIM // LULU SUPERMARKET / SEKOLAH SANG TIMUR ",
                    "no_telp_pelapor": "081211721495",
                    "keterangan_pelapor": "MOHN PERIKSA APP PASCABAYAR, BEBERAPA HARI YANG LALU PETUGAS DATANG MENGINFORMASIKAN ANGKA COUNTER TIDAK BEROPERASI SEJAK DES 22 MESKIPUN ADA PEMAKAIAN ELEKTRONIK. YBS TIDAK MENGETAHUI ST APP. PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101095",
                    "waktu_lapor": "01/02/2023 08:00:49",
                    "waktu_response": "01/02/2023 08:01:50",
                    "waktu_recovery": "01/02/2023 09:08:58",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 4028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "novan surya",
                    "alamat_pelapor": "KK THE IRIS GARDEN KAV 9 No.0 RT.00 RW.00 KARANGLO",
                    "no_telp_pelapor": "6285954437414",
                    "keterangan_pelapor": "ngisi token kena reject terus padahal kode benar LAPORAN DI ALIKAN KE NO LAPOR G5123020100338.CC.51.ROSITA",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020101098",
                    "waktu_lapor": "01/02/2023 08:01:09",
                    "waktu_response": "01/02/2023 08:03:39",
                    "waktu_recovery": "01/02/2023 10:55:55",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 10336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Linda afriani",
                    "alamat_pelapor": "PR EKA TUNGGAL REGENSI BLOK B1- 04 No.0 RT.0 RW.0 SIALANGMUN",
                    "no_telp_pelapor": "6285311187164",
                    "keterangan_pelapor": "saya beli token pas dimasukan tak bisa trus angka ny ilang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020101102",
                    "waktu_lapor": "01/02/2023 08:01:17",
                    "waktu_response": "01/02/2023 08:01:36",
                    "waktu_recovery": "01/02/2023 08:17:14",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 938,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUYADI",
                    "alamat_pelapor": "KP TANAH MERAH RT.6 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101104",
                    "waktu_lapor": "01/02/2023 08:01:46",
                    "waktu_response": "01/02/2023 08:30:52",
                    "waktu_recovery": "01/02/2023 09:12:21",
                    "durasi_response_time": 1746,
                    "durasi_recovery_time": 2489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Ruko BlossomVille No W02/09R RT 01 RW 04 Kel Mekar Bakti Kec Panongan Kab Tangerang Banten ",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "No Registrasi 5664012251333. Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101107",
                    "waktu_lapor": "01/02/2023 08:02:02",
                    "waktu_response": "01/02/2023 08:15:57",
                    "waktu_recovery": "01/02/2023 08:37:47",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 1310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irviani Mangeta",
                    "alamat_pelapor": "Btn Bulurokeng Permai F4 No.15",
                    "no_telp_pelapor": "62895412125474",
                    "keterangan_pelapor": "Ini mau tanya ibu, mohon solusinya, nomor token listrik tdak mau masuk d meteran. Sdh brapa kali d kasih masuk tpii tidak mau",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101108",
                    "waktu_lapor": "01/02/2023 08:02:12",
                    "waktu_response": "01/02/2023 08:11:09",
                    "waktu_recovery": "01/02/2023 08:17:20",
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 371,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M BAHAR",
                    "alamat_pelapor": "JL JL WARAKAS E GG 4/ No.78 RT.0 RW.9",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101109",
                    "waktu_lapor": "01/02/2023 08:02:12",
                    "waktu_response": "01/02/2023 08:06:42",
                    "waktu_recovery": "01/02/2023 09:04:49",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 3487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khairun Naimah",
                    "alamat_pelapor": "komplek musatika indah no. 38",
                    "no_telp_pelapor": "628991125206",
                    "keterangan_pelapor": "gagal memasukkan kode token baru",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020101111",
                    "waktu_lapor": "01/02/2023 08:02:30",
                    "waktu_response": "01/02/2023 08:03:53",
                    "waktu_recovery": "01/02/2023 08:58:57",
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 3304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tengku Febriandri Perdana",
                    "alamat_pelapor": "JL PARDAMEAN",
                    "no_telp_pelapor": "6285270998018",
                    "keterangan_pelapor": "Total tagihan tidak sesuai dengan data di meteran",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5423020101112",
                    "waktu_lapor": "01/02/2023 08:02:45",
                    "waktu_response": "01/02/2023 08:03:34",
                    "waktu_recovery": "01/02/2023 08:10:02",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutrisno Sinyo",
                    "alamat_pelapor": "KP CIJATI TONGGOH No.0 RT.004 RW.02 CIJATI",
                    "no_telp_pelapor": "6285214105303",
                    "keterangan_pelapor": "gak bisa beli pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101117",
                    "waktu_lapor": "01/02/2023 08:03:09",
                    "waktu_response": "01/02/2023 08:10:52",
                    "waktu_recovery": "01/02/2023 08:17:25",
                    "durasi_response_time": 463,
                    "durasi_recovery_time": 393,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SLAMET",
                    "alamat_pelapor": "KP TANAH MERAH ATAS RT.3 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101123",
                    "waktu_lapor": "01/02/2023 08:03:44",
                    "waktu_response": "01/02/2023 08:06:40",
                    "waktu_recovery": "01/02/2023 08:31:49",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "JL WARU DOYONG DESA WARU DOYONG RT 02/01 KEL CIPAYUNG GIRANG KEC MEGA MENDUNG KAB BOGOR  ",
                    "no_telp_pelapor": "085161484221",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 13/01/2023 PENGAJUAN PROSES PB ( UNTUK PT TOWER SMART FREND ) SEBANYAK 5 UNIT MELALUI APL SETEMPAT, SESUAI INFO PELANGGAN BERKAS SUDAH DISERAHKAN NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.SETEMPAT SUDAH ADA SLO ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020101124",
                    "waktu_lapor": "01/02/2023 08:03:36",
                    "waktu_response": "01/02/2023 08:42:51",
                    "waktu_recovery": "01/02/2023 09:43:24",
                    "durasi_response_time": 2355,
                    "durasi_recovery_time": 3633,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TEGUH ARIF AMBARA",
                    "alamat_pelapor": "DN SUMPUT No. RT.1 RW.1 MEDALI",
                    "no_telp_pelapor": "6287780857441",
                    "keterangan_pelapor": "tidak bisa melakukan top up token listrik dikarnakan limit",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020101128",
                    "waktu_lapor": "01/02/2023 08:03:59",
                    "waktu_response": "01/02/2023 08:26:12",
                    "waktu_recovery": "01/02/2023 08:30:01",
                    "durasi_response_time": 1333,
                    "durasi_recovery_time": 229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Somantri",
                    "alamat_pelapor": "KP CIBUNTU No.0 RT.002 RW.04 CIBITUNG",
                    "no_telp_pelapor": "6281280595909",
                    "keterangan_pelapor": "pada saat pembelian token di struknya masih tarip R1/1300",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101130",
                    "waktu_lapor": "01/02/2023 08:04:26",
                    "waktu_response": "01/02/2023 08:10:47",
                    "waktu_recovery": "01/02/2023 08:17:30",
                    "durasi_response_time": 381,
                    "durasi_recovery_time": 403,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KASIM",
                    "alamat_pelapor": "JL PERJUANGAN RAYA RT.5 RW.7 TUGU SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101139",
                    "waktu_lapor": "01/02/2023 08:05:17",
                    "waktu_response": "01/02/2023 08:10:42",
                    "waktu_recovery": "01/02/2023 08:17:38",
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 416,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FIRMAN SUHARDY",
                    "alamat_pelapor": "JL BENDUNGAN MELAYU GANG AKUR No.34 RT.12 RW.5 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101142",
                    "waktu_lapor": "01/02/2023 08:05:44",
                    "waktu_response": "01/02/2023 08:16:36",
                    "waktu_recovery": "01/02/2023 08:37:41",
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 1265,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JENIFER",
                    "alamat_pelapor": "JL P.KEM KK RUKO KIMA SQUARE BLOK A1 NO 1 KEL DAYA KEC BIRING KANAYA KOTA MAKASSAR / SETEMPAT BANK BCA ",
                    "no_telp_pelapor": "08111782459",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  44.54 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101146",
                    "waktu_lapor": "01/02/2023 08:06:07",
                    "waktu_response": "01/02/2023 08:10:36",
                    "waktu_recovery": "01/02/2023 08:17:45",
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 429,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRO ATMODJO",
                    "alamat_pelapor": "JL BLOK K1/21 SUNTER No.0",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101154",
                    "waktu_lapor": "01/02/2023 08:06:39",
                    "waktu_response": "01/02/2023 08:08:02",
                    "waktu_recovery": "01/02/2023 08:52:40",
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 2678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra Leonardy",
                    "alamat_pelapor": "JL MARTAPURA 17",
                    "no_telp_pelapor": "6281361459617",
                    "keterangan_pelapor": "Tagihan 3 bulan terakhir pada rerata sekitar Rp600.000, namun untuk tagihan bulan Februari pada angka Rp1.618.280. Mohon konfirmasinya. Terima kasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101155",
                    "waktu_lapor": "01/02/2023 08:06:57",
                    "waktu_response": "01/02/2023 08:10:30",
                    "waktu_recovery": "01/02/2023 08:17:56",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KOHAR SUWANDI",
                    "alamat_pelapor": "JL AGUNG PODOMORO BL No.0 RT.-18",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101158",
                    "waktu_lapor": "01/02/2023 08:07:27",
                    "waktu_response": "01/02/2023 09:12:50",
                    "waktu_recovery": "01/02/2023 10:42:16",
                    "durasi_response_time": 3923,
                    "durasi_recovery_time": 5366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tapirhusen on android",
                    "alamat_pelapor": "PR VILA PAMULANG DH3 No.11 RT.000 RW.00 RENI JAYA",
                    "no_telp_pelapor": "6281295478165",
                    "keterangan_pelapor": "Halo saya mau bertanya, kenapa tagihan saya jauh berbeda dengan catat meter ya? pemakaian tidak sampai segitu harusnya. Terima kasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101159",
                    "waktu_lapor": "01/02/2023 08:07:27",
                    "waktu_response": "01/02/2023 08:17:46",
                    "waktu_recovery": "01/02/2023 08:49:43",
                    "durasi_response_time": 619,
                    "durasi_recovery_time": 1917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitri",
                    "alamat_pelapor": "tempasan",
                    "no_telp_pelapor": "6282339691909",
                    "keterangan_pelapor": "gagal pengisian",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101160",
                    "waktu_lapor": "01/02/2023 08:07:32",
                    "waktu_response": "01/02/2023 08:24:16",
                    "waktu_recovery": "01/02/2023 11:36:50",
                    "durasi_response_time": 1004,
                    "durasi_recovery_time": 11554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gus Sanjaya",
                    "alamat_pelapor": "Jl. Barata Jaya XXI No.22",
                    "no_telp_pelapor": "6282228544479",
                    "keterangan_pelapor": "pengisian token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K2323020100066",
                    "waktu_lapor": "01/02/2023 08:07:55",
                    "waktu_response": "01/02/2023 08:18:11",
                    "waktu_recovery": "01/02/2023 08:31:33",
                    "durasi_response_time": 616,
                    "durasi_recovery_time": 802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK NUN",
                    "alamat_pelapor": "JL LOKASI NO- RT2/RW4, DESA BALAI PUNGUT, KEC PINGGIR, KAB BENGKALIS // RUMAH KEDUA DARI SMP N 7 PINGGIR (RUMAH PAPAN)",
                    "no_telp_pelapor": "083111604971",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER DIKARENAKAN KWH METER RUSAK (G5223012000252), MENGINFORMASIKAN MEMILIKI TOKEN FISIK DGN NO METER LAMA SEBESAR 20K DGN NO TOKEN 58008566169366686083. MOHON DI KONVERSIKAN KE APP METER BARU (NO.METER 86225824787)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020101163",
                    "waktu_lapor": "01/02/2023 08:07:47",
                    "waktu_response": "01/02/2023 08:10:25",
                    "waktu_recovery": "01/02/2023 08:18:02",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 457,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUGIANTO CANDRA",
                    "alamat_pelapor": "JL SUNTER PODOMORO BL D6 No.21 RT.0 RW.0 SUNTER",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info kapan penggantian meter rusak ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020101164",
                    "waktu_lapor": "01/02/2023 08:07:51",
                    "waktu_response": "01/02/2023 08:17:41",
                    "waktu_recovery": "01/02/2023 08:37:35",
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 1194,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhalisa",
                    "alamat_pelapor": "JL ANTARA RECIDENCE A1/6 No. TAMALANREA",
                    "no_telp_pelapor": "6282399309796",
                    "keterangan_pelapor": "token selalu gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101166",
                    "waktu_lapor": "01/02/2023 08:08:01",
                    "waktu_response": "01/02/2023 08:17:49",
                    "waktu_recovery": "01/02/2023 09:23:09",
                    "durasi_response_time": 588,
                    "durasi_recovery_time": 3920,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochamad Rofik Ardiansyah",
                    "alamat_pelapor": "DS SIDORAME No. 0 RT.004 RW.03 KRIAN",
                    "no_telp_pelapor": "6285934732429",
                    "keterangan_pelapor": "pagi..mohon maaf.dari hasil kami telpon di 123.kami minta tolong tanya..stand meter kami kenapa dikenakan angsuran 50.000/sudah 3 bulan ini.sedangkan kami tidak membuat kesalahan.(mohon maaf telpon kami tadi terputus pulsa habis)..mohon bantuan & penjelsanya..agsuran apa sampai kapan..terimakasih pln",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5323020100092",
                    "waktu_lapor": "01/02/2023 08:08:10",
                    "waktu_response": "01/02/2023 08:46:04",
                    "waktu_recovery": "01/02/2023 08:52:48",
                    "durasi_response_time": 2274,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LEO",
                    "alamat_pelapor": "JL. SEI KERA SIMPANG ASAHAN NO124 A RT- RW - KEL PANDAU HILIR KEC MEDAN PERJUANGAN KOTA MEDAN / DEKAT JL THAMRIN ",
                    "no_telp_pelapor": "085262412888",
                    "keterangan_pelapor": "PELANGGAN SEBELUMNYA ADA PELAPORAN 1 BANGUNAN PADAM (/G5123020100179) SUDAH ADA PENANGANAN PETUGAS DAN SUDAH MENYALA NORMAL ,NAMUN INFO DARI PETUGAS BOX YANG ADA DI TIANG TIDAK TERKUNCI YANG MENYEBABKAN ADA PANEL YANG OFF , PELANGGAN MEMINTA BOX TERSEBUT DI KUNCI / DIAMAN KAN . MOHON KONFIRMASI KEPADA PELANGGAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101167",
                    "waktu_lapor": "01/02/2023 08:08:06",
                    "waktu_response": "01/02/2023 09:17:50",
                    "waktu_recovery": "01/02/2023 10:13:17",
                    "durasi_response_time": 4184,
                    "durasi_recovery_time": 3327,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nenk nonk",
                    "alamat_pelapor": "kp gambar jln bojong gambar",
                    "no_telp_pelapor": "6281318568151",
                    "keterangan_pelapor": "saya gak bisa isi token listrik,transaksi nya gagal.tanya kesana kesini kata nya itu udah sampai batas/limit pemakaian,kata nya bisa di isi lagi tgl 1,dan skrg tanggal 1 februari.jam berapa kira2 saya bisa isi/beli token lagi?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAMANUKAN"
                },
                {
                    "no_laporan": "K5523020100128",
                    "waktu_lapor": "01/02/2023 08:08:26",
                    "waktu_response": "01/02/2023 08:10:32",
                    "waktu_recovery": "01/02/2023 08:15:38",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KANIA",
                    "alamat_pelapor": "JL GIRI PUSPA PR GIRI PUSPA LESTARI NO. F13 BR TAMAN GRIA KEL JIMBARAN KEC KUTA SELATAN KAB BADUNG LOKASI : BELAKANG TAMAN MAKAM MUMBUL ",
                    "no_telp_pelapor": "082342337918",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : SR MELINTANG MENGHALANGI BANGUNAN PELANGGAN (PTL NYALA)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5523020100131",
                    "waktu_lapor": "01/02/2023 08:08:49",
                    "waktu_response": "01/02/2023 09:00:08",
                    "waktu_recovery": "01/02/2023 09:01:09",
                    "durasi_response_time": 3079,
                    "durasi_recovery_time": 61,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARI ",
                    "alamat_pelapor": "JL- DN BENDO    NO-  RT-7 / RW-7 KEL GAYAM HARJO KEC PRAMBANAN KAB SLEMAN ",
                    "no_telp_pelapor": "6285718580926",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT  MEMBELI TOKEN  SUDAH DI COBA DI BEBERAPA TEMPAT. SISA KWH : 42 KWH (PTL NYALA )\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020101173",
                    "waktu_lapor": "01/02/2023 08:09:01",
                    "waktu_response": "01/02/2023 08:20:33",
                    "waktu_recovery": "01/02/2023 08:40:21",
                    "durasi_response_time": 692,
                    "durasi_recovery_time": 1188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Hernawan",
                    "alamat_pelapor": "JL CISIHUNG No.0 RT.006 RW.10 BJ MENGGER",
                    "no_telp_pelapor": "628885599555",
                    "keterangan_pelapor": "Catat meter padahal tidak digunakan rumah kosong jd 86 meter apa bulan bulan kemaren tdk dicatat meter nya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020101174",
                    "waktu_lapor": "01/02/2023 08:09:11",
                    "waktu_response": "01/02/2023 08:29:49",
                    "waktu_recovery": "01/02/2023 08:36:17",
                    "durasi_response_time": 1238,
                    "durasi_recovery_time": 388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SUBUR",
                    "alamat_pelapor": "JL KOBER BALAI KAMBANG NO 16 RT2/2 KEL BALAI KAMBANG KEC KRAMAT JATI KOTA JAKTIM // BELAKANG GLOBAL ISLAMIC SCHOOL",
                    "no_telp_pelapor": "081285346970",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA RENOVASI. PEMOHON SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020101177",
                    "waktu_lapor": "01/02/2023 08:09:20",
                    "waktu_response": "01/02/2023 08:59:09",
                    "waktu_recovery": "01/02/2023 09:10:55",
                    "durasi_response_time": 2989,
                    "durasi_recovery_time": 706,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISAK SAMUEL RUMAKIEK",
                    "alamat_pelapor": "Kobari Jaya",
                    "no_telp_pelapor": "6282248218991",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YUMDORI"
                },
                {
                    "no_laporan": "K5423020101178",
                    "waktu_lapor": "01/02/2023 08:09:28",
                    "waktu_response": "01/02/2023 08:17:28",
                    "waktu_recovery": "01/02/2023 09:05:46",
                    "durasi_response_time": 480,
                    "durasi_recovery_time": 2898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEO FAHMI",
                    "alamat_pelapor": "JL AEK TAYAS",
                    "no_telp_pelapor": "6282166267079",
                    "keterangan_pelapor": "Tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5423020101180",
                    "waktu_lapor": "01/02/2023 08:09:56",
                    "waktu_response": "01/02/2023 09:05:54",
                    "waktu_recovery": "01/02/2023 09:28:39",
                    "durasi_response_time": 3358,
                    "durasi_recovery_time": 1365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riskawati",
                    "alamat_pelapor": "DS ANJIR PASAR LAMA No.0 RT. RW.",
                    "no_telp_pelapor": "6285822203973",
                    "keterangan_pelapor": "tidak bisa mengisi saldo",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MARABAHAN"
                },
                {
                    "no_laporan": "K5223020100266",
                    "waktu_lapor": "01/02/2023 08:10:33",
                    "waktu_response": "01/02/2023 08:43:21",
                    "waktu_recovery": "01/02/2023 11:50:42",
                    "durasi_response_time": 1968,
                    "durasi_recovery_time": 11241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AGA ",
                    "alamat_pelapor": "JL BAKUNG NO 21/6 RT 29 RW 8 ,KEL  BACIRO, KEC GONDOKUSUMAN, KOTA YOGYAKARTA, DAERAH ISTIMEWA YOGYAKARTA// DI SEBERANG TAMAN ",
                    "no_telp_pelapor": "0274370191",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223012800268 PELANGGAN PENDAFTARAN MIGRASI (DAYA) NO REGISTER : 5210917003779 TOKEN PERDANA LUNAS PADA TANGGAL (21/01/2023.) NAMUN HINGGA SAAT INI BELUM TEREALISASI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020101186",
                    "waktu_lapor": "01/02/2023 08:10:41",
                    "waktu_response": "01/02/2023 09:24:52",
                    "waktu_recovery": "01/02/2023 10:05:39",
                    "durasi_response_time": 4451,
                    "durasi_recovery_time": 2447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Budiyanto",
                    "alamat_pelapor": "PR PESONA KAHURIPAN Q2 No.37 RT.0 RW.0 CIKAHURIPA",
                    "no_telp_pelapor": "6282166190983",
                    "keterangan_pelapor": "tidak bisa di isi plusa total kw melebihi batas maxsimum. PELANGGAN (IBU FETRI / 082166190983) MELAPOR KEMBALI TGL 01/02/2023 PUKUL 8.32 WIB. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. CC.54.MARIA_M",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020101188",
                    "waktu_lapor": "01/02/2023 08:10:55",
                    "waktu_response": "01/02/2023 08:18:52",
                    "waktu_recovery": "01/02/2023 08:20:36",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VERA ",
                    "alamat_pelapor": "JL MERPATI 1     RT-11 / RW-2 NO. 399 DS BATOKAN  KEC KASIMAN KAB BOJONEGORO JATIM ",
                    "no_telp_pelapor": "082133977239",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56212297446 TIDAK BISA BELI TOKEN . PELANGGAN HAMPIR MEMENUHI TOP UP TOKEN 720 JN BULAN JAN 23 , SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN SISA 4600 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K5423020101193",
                    "waktu_lapor": "01/02/2023 08:11:07",
                    "waktu_response": "01/02/2023 08:14:03",
                    "waktu_recovery": "01/02/2023 15:00:04",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 24361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATIH",
                    "alamat_pelapor": "JL MANGGA RT.01/11 NO 9 KEL TUGU UTARA KEC KOJA JAKUT ",
                    "no_telp_pelapor": "02124623109",
                    "keterangan_pelapor": "DI PERSIL TSB PTL SERING PADAM (DALAM 1 MINGGU TERAKHIR HAMPIR SETIAP HARI PADAM).\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020101194",
                    "waktu_lapor": "01/02/2023 08:11:22",
                    "waktu_response": "01/02/2023 08:20:29",
                    "waktu_recovery": "01/02/2023 09:11:30",
                    "durasi_response_time": 547,
                    "durasi_recovery_time": 3061,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zenitha Khandi",
                    "alamat_pelapor": "JL RAYA TLOGOMAS No.032 RT.001 RW.01 TLOGOMAS",
                    "no_telp_pelapor": "62817580478",
                    "keterangan_pelapor": "Kenapa tagihan listrik setelah penggantian box naik drastis?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020101197",
                    "waktu_lapor": "01/02/2023 08:11:33",
                    "waktu_response": "01/02/2023 08:14:59",
                    "waktu_recovery": "01/02/2023 08:49:42",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 2083,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "369447",
                    "nama_pelapor": "IBU INTAN / BP ANWAR ",
                    "alamat_pelapor": "JL BINA ASIH 2 NO 152 RT-1 / RW-9 KEL JATIASIH KEC JATIASIH KOTA BEKASI ",
                    "no_telp_pelapor": "085161616134",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN MERASA TERJADI LONJAKAN REKENING BULAN JANUARI STAND AWAL REK \\n58824 DAN STAND AKHIR REK 59237, PELANGGAN TIDAK BERSEDIA MELENGKAPI STAND APP SAAT MELAPOR DIKARENAKAN YBS DI LUAR KOTA . PADA DATA ACMT KONDISI RUMAH BERPAGAR . YBS MENGINGINKAN TINDAKLANJUT TERKAIT HAL TERSEBUT. LAPOR KEMBALI 08:35   AGAR PETUGAS  CATER DAPAT MENGHUBUNGI PELANGGAN JIKA  PADA SAAT MENCATAT  METER  KONDISI  BERPAGAR DAN TERKUNCI AGAR DAPAT MENGHUBUNGI PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101201",
                    "waktu_lapor": "01/02/2023 08:11:46",
                    "waktu_response": "01/02/2023 08:51:45",
                    "waktu_recovery": "01/02/2023 14:52:47",
                    "durasi_response_time": 2399,
                    "durasi_recovery_time": 21662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul azis",
                    "alamat_pelapor": "KP KRAMAT No.0 RT.3 RW.6 BABELAN KT",
                    "no_telp_pelapor": "6285771558783",
                    "keterangan_pelapor": "tidak dapat TopUp token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020101202",
                    "waktu_lapor": "01/02/2023 08:11:48",
                    "waktu_response": "01/02/2023 08:16:19",
                    "waktu_recovery": "01/02/2023 10:37:18",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 8459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH HIDAYAT",
                    "alamat_pelapor": "KLP TIGA LR BUNTU",
                    "no_telp_pelapor": "6285342662045",
                    "keterangan_pelapor": "KWH BELUM TERPASANG DI LOKASI.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020101203",
                    "waktu_lapor": "01/02/2023 08:11:49",
                    "waktu_response": "01/02/2023 08:32:55",
                    "waktu_recovery": "01/02/2023 08:37:34",
                    "durasi_response_time": 1266,
                    "durasi_recovery_time": 279,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Virendra saputra",
                    "alamat_pelapor": "Kp kebonhui",
                    "no_telp_pelapor": "6283108623051",
                    "keterangan_pelapor": "saya memasuken no token gagal terus kenapa ya\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101204",
                    "waktu_lapor": "01/02/2023 08:11:54",
                    "waktu_response": "01/02/2023 08:13:53",
                    "waktu_recovery": "01/02/2023 10:10:44",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 7011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Norma Elisa Putri",
                    "alamat_pelapor": "KP TAMAN CIPADUNG IND No.0 RT.000 RW.00 UJUNG BER",
                    "no_telp_pelapor": "6282334003584",
                    "keterangan_pelapor": "selamat pagi min, saya ingin mengadu terkait tagihan listrik saya. kan saya mengontrak rumah, dan posisi sekarang sedang tidak ada di kontrakan, jadi keadaan rumah saya kosong. saya sangat ingat waktu saya pulang saya sudah mencabut semua listrik yang terhubung. tapi kenapa tagihan saya tetap banyak banget ya min?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020101207",
                    "waktu_lapor": "01/02/2023 08:11:59",
                    "waktu_response": "01/02/2023 08:49:40",
                    "waktu_recovery": "01/02/2023 12:52:52",
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 14592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad subastian",
                    "alamat_pelapor": "KP RAWA ATUG No. RT.1 RW.5",
                    "no_telp_pelapor": "6287741639230",
                    "keterangan_pelapor": "kwh meter error",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5323020100098",
                    "waktu_lapor": "01/02/2023 08:12:20",
                    "waktu_response": "01/02/2023 08:14:51",
                    "waktu_recovery": "01/02/2023 08:41:39",
                    "durasi_response_time": 151,
                    "durasi_recovery_time": 1608,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000833284",
                    "nama_pelapor": "BP IRLAN",
                    "alamat_pelapor": "JL PSR KUDA KP PS KUDA NO 66 RT-002 / RW-11 DS BATULAYANG KEC CILILIN KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "081214142480",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 1958 KWH NO METER 56705239343. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO TOKEN 33863049153616741608",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5523020100136",
                    "waktu_lapor": "01/02/2023 08:12:45",
                    "waktu_response": "01/02/2023 08:18:17",
                    "waktu_recovery": "01/02/2023 08:37:22",
                    "durasi_response_time": 332,
                    "durasi_recovery_time": 1145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIANA ",
                    "alamat_pelapor": "JL PERINTIS KEMERDEKAAN KOMP SMP 12 PERDOS NO 8 RT 2 RW 4 KEL TAMALANDREAJAYA  KEC TAMALANDREAJAYA KOTA MAKASAR",
                    "no_telp_pelapor": "895385446700",
                    "keterangan_pelapor": "1 APP PRABAYAR ( TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 33.3  KWH \\nNO TOKEN : 02065958946466227501 & 67498866584523222264",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5123020100196",
                    "waktu_lapor": "01/02/2023 08:12:48",
                    "waktu_response": "01/02/2023 08:16:06",
                    "waktu_recovery": "01/02/2023 10:19:47",
                    "durasi_response_time": 198,
                    "durasi_recovery_time": 7421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "JL RAYA JEMURSARI NO.140  KEL JEMUR WONOSARI KEC WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085334200241",
                    "keterangan_pelapor": "PELANGGAN MINTA INFO PENYEBAB  BANYAK RUMAH PADAM  TGL 01/02/2023 PUKUL  07.40-07.56  /INFO PELANGGAN ADA TRAFO DEKAT BCA JEMURSARI MUNGKIN DARI SANA DIPERBAIKI ATAU SEPERTI APA PELANGGAN MINTA KEPASTIAN.TERIMAKASIH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020101216",
                    "waktu_lapor": "01/02/2023 08:12:57",
                    "waktu_response": "01/02/2023 08:18:18",
                    "waktu_recovery": "01/02/2023 08:25:43",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 445,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nabila Azzahra",
                    "alamat_pelapor": "dekat jembatan rea. 50 meter setelah jembatan belok kiri...",
                    "no_telp_pelapor": "6285157733162",
                    "keterangan_pelapor": "kabel pln kendor sampai ke tanah",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5423020101224",
                    "waktu_lapor": "01/02/2023 08:13:41",
                    "waktu_response": "01/02/2023 08:26:38",
                    "waktu_recovery": "01/02/2023 08:47:04",
                    "durasi_response_time": 777,
                    "durasi_recovery_time": 1226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti komalasari",
                    "alamat_pelapor": "KP MANIRANCAN No.0 RT.001 RW.02 MAJASETRA",
                    "no_telp_pelapor": "6281223869614",
                    "keterangan_pelapor": "listrik padam tidak bisa beli token dari tgl 30 sampai sekarang, sudah coba beli ke konter, alfamart, m banking masih sama selalu gagal mohon periksa kembali. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAJALAYA"
                },
                {
                    "no_laporan": "K5423020101226",
                    "waktu_lapor": "01/02/2023 08:14:06",
                    "waktu_response": "01/02/2023 08:17:28",
                    "waktu_recovery": "01/02/2023 09:34:51",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 4643,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "119547",
                    "nama_pelapor": "IBU MEIDINA",
                    "alamat_pelapor": "PERUM PARADESA CIBUBUR KEL HARJAMUKTI KEC CIMANGGIS DEPOK UTARA PR PARA DESA CIBUBUR (ACUAN : GG MASJID, SETEMPAT PROYEK)",
                    "no_telp_pelapor": "081280920007",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101232",
                    "waktu_lapor": "01/02/2023 08:14:43",
                    "waktu_response": "01/02/2023 08:20:22",
                    "waktu_recovery": "01/02/2023 09:46:52",
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 5190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001106718",
                    "nama_pelapor": "IBU RANTIA ",
                    "alamat_pelapor": "PR PURI CIKARANG HIJAU BLOK D4 NO. 28 JL SAKURA 8 RT.2/10 KEL KARANG ASIH KEC CIKARANG UTARA KAB BEKASI JABAR",
                    "no_telp_pelapor": "081319297847",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI TANGGAL 01/02/2023 DENGAN ID METER 32001106718 TIDAK DAPAT MELAKUKAN TRANSAKSI PEMBELIAN TOKEN DIKARENAKAN BLOKING PEMBELIAN TERKAIT ANGSURAN P2TL,BERDASARKAN DATA PADA AP2T TERDAPAT ANGSURAN TERSEBUT NAMUN BELUM JATUH TEMPO,YBS MENGINGINKAN TINDAK LANJUT ATAS PERIHAL TSB. SISA KWH 19",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020101234",
                    "waktu_lapor": "01/02/2023 08:14:46",
                    "waktu_response": "01/02/2023 08:15:23",
                    "waktu_recovery": "01/02/2023 18:24:31",
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 36548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "277634",
                    "nama_pelapor": "IBU LULU",
                    "alamat_pelapor": "JL SETIA  RT-2 / RW-1 NO.23 KEL. CENGKARENG TIMUR KEC CENGKARENG JAKBAR  DEPAN MASJID NURUL HUDA ",
                    "no_telp_pelapor": "085161152681",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI.PTL MINTA SEGERA DISAMBUNG.LAPOR KEMBALI INGIN DITANGANI SEGERA ( CC.54.DWIN.CSOI , 12.15 )BELUM ADA PENANGANAN.LAPOR KEMBALI PKL  14:24 WIB. CC.54.AHLI. MOHON DITINDAKLANJUTI SECEPATNYA.CC.54.HERMA.CSOI.PELANGGAN MELAPOR KEMBALI, MENUNGGU KONFIRMASI PETUGAS CC.54.ITA_HARYANI. MOHON PEMBATALAN LAPORAN.PTL TELAH NORMAL. LAPOR KEMBALI PKL 16:13 WIB CC.54.AHLI\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020101235",
                    "waktu_lapor": "01/02/2023 08:14:54",
                    "waktu_response": "01/02/2023 08:37:18",
                    "waktu_recovery": "01/02/2023 09:07:13",
                    "durasi_response_time": 1344,
                    "durasi_recovery_time": 1795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sigit Yulius",
                    "alamat_pelapor": "JL INDROKILO SELATAN No.0 RT.7 RW.8 LAWANG",
                    "no_telp_pelapor": "6282231181140",
                    "keterangan_pelapor": "Parameter sudah d scan dan uplaod aplikasi tetap di scan oleh petugas lagi dan akhirnya biayanya membengkak, saat scan sendiri perikiraan biaya 170an klau d scan petugas jadi lbh mahal ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5423020101238",
                    "waktu_lapor": "01/02/2023 08:15:03",
                    "waktu_response": "01/02/2023 08:17:53",
                    "waktu_recovery": "01/02/2023 09:21:48",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 3835,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dini phr",
                    "alamat_pelapor": "JL MAMPANG PRAPATAN VI No.32 RT.3 RW.2",
                    "no_telp_pelapor": "6285733320069",
                    "keterangan_pelapor": "input token gagal berkali kali",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020101239",
                    "waktu_lapor": "01/02/2023 08:15:04",
                    "waktu_response": "01/02/2023 08:33:17",
                    "waktu_recovery": "01/02/2023 08:37:41",
                    "durasi_response_time": 1093,
                    "durasi_recovery_time": 264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Virendra saputra",
                    "alamat_pelapor": "kp kebonhui ",
                    "no_telp_pelapor": "6283108623051",
                    "keterangan_pelapor": "saya membeli token listri saya masukkan gagal terus ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101245",
                    "waktu_lapor": "01/02/2023 08:15:42",
                    "waktu_response": "01/02/2023 08:55:27",
                    "waktu_recovery": "01/02/2023 10:39:51",
                    "durasi_response_time": 2385,
                    "durasi_recovery_time": 6264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAMBANG HERMANTO",
                    "alamat_pelapor": "DS KELAPA PSR.V L.PKM",
                    "no_telp_pelapor": "6281269511119",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan pemakaian.\\ndi tagihkan pemakaian 52 kWh sementara yg tertera di kilometer saya hanya 4 kWh.mohon tindak lanjut ny bapak/ibu PLN yg terhormat.karena tagihan saya tidak sesuai.terimakasih banyak bapak/ibu.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020101246",
                    "waktu_lapor": "01/02/2023 08:15:44",
                    "waktu_response": "01/02/2023 08:34:40",
                    "waktu_recovery": "01/02/2023 09:04:15",
                    "durasi_response_time": 1136,
                    "durasi_recovery_time": 1775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikhsanudin",
                    "alamat_pelapor": "JL KP. TERWANA CILIK RT. 02/04 No.",
                    "no_telp_pelapor": "6281318054440",
                    "keterangan_pelapor": " pulsa boros,apakah sudah sesuai standar pemakaian / bagai mana",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020101247",
                    "waktu_lapor": "01/02/2023 08:15:58",
                    "waktu_response": "01/02/2023 08:29:09",
                    "waktu_recovery": "01/02/2023 09:34:01",
                    "durasi_response_time": 791,
                    "durasi_recovery_time": 3892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Good hariyando",
                    "alamat_pelapor": "DN ASEM SUMBER No.0 RT.002 RW.01 SEMANDING",
                    "no_telp_pelapor": "6285854720395",
                    "keterangan_pelapor": "metran mati",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020101251",
                    "waktu_lapor": "01/02/2023 08:16:28",
                    "waktu_response": "01/02/2023 08:50:44",
                    "waktu_recovery": "01/02/2023 10:12:32",
                    "durasi_response_time": 2056,
                    "durasi_recovery_time": 4908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Rian Syahputra",
                    "alamat_pelapor": "JL PR.MILENIUM ANGGREK No.3 SUNGGAL",
                    "no_telp_pelapor": "6281284381905",
                    "keterangan_pelapor": "tagihan listrik tiba\\\" membengkak\\nsebelumnya bayar cuma 200an - 300rb\\nkenapa tiba\\\" jadi 1,6jt\\n\\nmohon di respon, kenaikan yg sangat tidak wajar.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGAL"
                },
                {
                    "no_laporan": "K5423020101260",
                    "waktu_lapor": "01/02/2023 08:17:13",
                    "waktu_response": "01/02/2023 09:03:39",
                    "waktu_recovery": "01/02/2023 09:41:30",
                    "durasi_response_time": 2786,
                    "durasi_recovery_time": 2271,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanag wijaya",
                    "alamat_pelapor": "JL DR .H.SOEKARNO (MER) No.163 RT.4 RW.6 KALIJUDAN",
                    "no_telp_pelapor": "6287852020538",
                    "keterangan_pelapor": "mohon tindak lanjut tambah daya yang saya ajukan mulai tanggal 25 januari sampai saat ini belum ada pemasangan.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020101261",
                    "waktu_lapor": "01/02/2023 08:17:29",
                    "waktu_response": "01/02/2023 08:37:35",
                    "waktu_recovery": "01/02/2023 09:08:51",
                    "durasi_response_time": 1206,
                    "durasi_recovery_time": 1876,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000328753",
                    "nama_pelapor": "BP MARIADI",
                    "alamat_pelapor": "KK TAMAN FIRDAUS A9 NO. 18 RT-000 / RW-00 02/011 KEL. CIBARUSAH KOTA KEC. CIBARUSAH  KAB BEKASI  || DEKAT MUSOLAH ALFALAH ",
                    "no_telp_pelapor": "081281151427",
                    "keterangan_pelapor": "LEBIH TAGIH, REK FEB 2023 STAND AKHIR : 38903 (DATA PADA ACMT : 38215). ST  APP PADAT TGL 01/02/2023 : 38461  RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN REK FEB 2023. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101263",
                    "waktu_lapor": "01/02/2023 08:17:23",
                    "waktu_response": "01/02/2023 12:48:12",
                    "waktu_recovery": "01/02/2023 13:01:26",
                    "durasi_response_time": 16249,
                    "durasi_recovery_time": 794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KADEK KARNI",
                    "alamat_pelapor": "DS SUMBER MAKMUR No. RT.11 RW.4",
                    "no_telp_pelapor": "6282331657208",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENGGALA"
                },
                {
                    "no_laporan": "K5423020101266",
                    "waktu_lapor": "01/02/2023 08:17:43",
                    "waktu_response": "01/02/2023 08:19:12",
                    "waktu_recovery": "01/02/2023 08:35:29",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 977,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002101212",
                    "nama_pelapor": "BP SUNARTO",
                    "alamat_pelapor": "KP CIJUJUNG RT 3 RW 13 NO 45 JL JEMBATAN HITAM GAN G MASJID AL KARIMAH DESA CIJUJUNG KEC SUKARAJA KAB BOGOR JAWA BARAT",
                    "no_telp_pelapor": "6285711291111",
                    "keterangan_pelapor": "MOHON PERIKSA APP, ANGKA REGISTER APP TIDAK BEROPERASI. PELANGGAN MENGETAHUI SEJAK TGL 20/01/2023, APP TGL 01/02/2023 = 9501",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101267",
                    "waktu_lapor": "01/02/2023 08:18:01",
                    "waktu_response": "01/02/2023 08:19:57",
                    "waktu_recovery": "01/02/2023 09:25:10",
                    "durasi_response_time": 116,
                    "durasi_recovery_time": 3913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VANY ",
                    "alamat_pelapor": "JL LEMBANG 2 LAMA RT-1 / RW-8 NO 80 C KEL SUDIMARA BARAT KEC CILEDUG KAB TANGGERANG BANTEN (DEKAT BIDAN NURI / DEVI ) ",
                    "no_telp_pelapor": "0213102416",
                    "keterangan_pelapor": "TGL 31/01/23 PROSES PERGESERAN APP KARENA RENOVASI. TGL 31/01/23 SUDAH DILAKUKAN PEMBAYARAN DENGAN NO REG 5438033009032 NAMUN BELUM ADA KONFIRMASI PERIHAL WAKTU PELAKSANAAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020101270",
                    "waktu_lapor": "01/02/2023 08:18:28",
                    "waktu_response": "01/02/2023 08:23:15",
                    "waktu_recovery": "01/02/2023 09:24:57",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 3702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh Sukron",
                    "alamat_pelapor": "DN GANGSEAN RT 013 RW 03 BUNBARAT No.0 RT.0 RW.0 RUBARU",
                    "no_telp_pelapor": "6287887111112",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020101271",
                    "waktu_lapor": "01/02/2023 08:18:42",
                    "waktu_response": "01/02/2023 08:20:32",
                    "waktu_recovery": "01/02/2023 08:51:09",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RENY TRIANA PRASETYO",
                    "alamat_pelapor": "PERUMAHAN PANORAMA SEPATAN BLOK B2/47 RT 008 / RW 007 KEL. LEBAK WANGI KEC. SEPATAN TIMUR. PANORAMA SEPATAN 2 DEKAT POM BENSIN TANAH MERAH",
                    "no_telp_pelapor": "085234988462",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 19/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 40 DAN PEMBELIAN TGL.19/01/2023 SEBESAR RP.200.000,- DENGAN NO TOKEN 33555367579293791180 YANG BELUM DIINPUT PADA APP LAMA (86013825103). MOHON DAPAT DIKONVERSI KE APP BARU (14461199474).",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101275",
                    "waktu_lapor": "01/02/2023 08:18:49",
                    "waktu_response": "01/02/2023 09:05:32",
                    "waktu_recovery": "01/02/2023 09:08:59",
                    "durasi_response_time": 2803,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad syamsul aidi",
                    "alamat_pelapor": "DS TERANTANG DANAU",
                    "no_telp_pelapor": "6282389057707",
                    "keterangan_pelapor": "sudah 1 minggu daya arus listrik turun,lampu kedap kedip",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMPAR"
                },
                {
                    "no_laporan": "K5423020101276",
                    "waktu_lapor": "01/02/2023 08:18:50",
                    "waktu_response": "01/02/2023 08:25:27",
                    "waktu_recovery": "01/02/2023 08:42:21",
                    "durasi_response_time": 397,
                    "durasi_recovery_time": 1014,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NATA NUGRAHA",
                    "alamat_pelapor": "jln. Babakan Lewo kp. pasir pogor rt 02 rw 04 babakansari 43284",
                    "no_telp_pelapor": "6281912155938",
                    "keterangan_pelapor": "32174647704 kenapa masih limit token nya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MANDE"
                },
                {
                    "no_laporan": "K5423020101279",
                    "waktu_lapor": "01/02/2023 08:19:03",
                    "waktu_response": "01/02/2023 08:21:27",
                    "waktu_recovery": "01/02/2023 08:54:48",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 2001,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vicky Pratama",
                    "alamat_pelapor": "JL SD III No.10 RT.2 RW.8 PD PINANG",
                    "no_telp_pelapor": "6285811251126",
                    "keterangan_pelapor": "tanggal 18 januari ada pihak pln p2tl,, ktnya meteran kita kena pelanggaran mcb,, padahal segel pln utuh dan kita pun tidak merasa menggantinya,, kita datangin ke pln bulungan & bayar denda,, tapi sampai sekarang belum ada pergantian mcb dari pihak pln, dijanjikan 2 hari kerja setelah pembayaran, mbc di pasang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101283",
                    "waktu_lapor": "01/02/2023 08:19:41",
                    "waktu_response": "01/02/2023 08:33:38",
                    "waktu_recovery": "01/02/2023 08:37:47",
                    "durasi_response_time": 837,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rita rosita",
                    "alamat_pelapor": "pameceulan ",
                    "no_telp_pelapor": "6285765880917",
                    "keterangan_pelapor": "selalu gagal memasukan no token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020101286",
                    "waktu_lapor": "01/02/2023 08:20:03",
                    "waktu_response": "01/02/2023 08:23:15",
                    "waktu_recovery": "01/02/2023 19:56:59",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 41624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khaerul Amri",
                    "alamat_pelapor": "JL P SINGKEP No.0 RT.0",
                    "no_telp_pelapor": "6282285464465",
                    "keterangan_pelapor": "terminal kebakar lanjut gamet, amri",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020101290",
                    "waktu_lapor": "01/02/2023 08:20:24",
                    "waktu_response": "01/02/2023 08:37:42",
                    "waktu_recovery": "01/02/2023 09:09:01",
                    "durasi_response_time": 1038,
                    "durasi_recovery_time": 1879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR AENI ",
                    "alamat_pelapor": "JL KP JATIRAWA RT 01/06 NO 111 DS SERANG KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID ATTAKWA ",
                    "no_telp_pelapor": "6281586573315",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 01/02/23 PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA P2APST TERDAPAT BLOCKING PEMBELIAN TOKEN NAMUN STATUS PADA AP2T ANGSURAN DIBATALKAN. SISA 3.89 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K1223020100046",
                    "waktu_lapor": "01/02/2023 08:20:28",
                    "waktu_response": "01/02/2023 08:45:55",
                    "waktu_recovery": "01/02/2023 08:51:51",
                    "durasi_response_time": 1527,
                    "durasi_recovery_time": 356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL STASIUN KA RAILINK NO 1  RT-- / RW-- KEL GG BUNTU KEC MEDAN TIMUR KOTA MEDAN SUMUT ACUAN: SETEMPAT STASIUN KA",
                    "no_telp_pelapor": "081376133232",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENANGANAN. PELANGGAN DENGAN NOMOR ID METER : 14439398737 TELAH MELAKUKAN PEMBELIAN TOKEN 56425525562184344267. NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 34.26 KWH\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020101295",
                    "waktu_lapor": "01/02/2023 08:20:58",
                    "waktu_response": "01/02/2023 10:52:37",
                    "waktu_recovery": "01/02/2023 11:04:22",
                    "durasi_response_time": 9099,
                    "durasi_recovery_time": 705,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR",
                    "alamat_pelapor": "JL PAKU GG KOSEN NO 3B RT -/- KEL TANAH ENAM RATUS KEC MEDAN MARELAN KOTA MEDAN (DEKAT TOWER AIR)",
                    "no_telp_pelapor": "08116232255",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  130.36 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020101300",
                    "waktu_lapor": "01/02/2023 08:21:43",
                    "waktu_response": "01/02/2023 08:33:34",
                    "waktu_recovery": "01/02/2023 08:35:44",
                    "durasi_response_time": 711,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR AINI DEWI",
                    "alamat_pelapor": "JL PERM GMD BLOK C-05 No.2 RT.01 RW.01 KUALUH SEL",
                    "no_telp_pelapor": "6282165058480",
                    "keterangan_pelapor": "rumah kosong sudah 2 bulan tapi kok biaya listrik sampai 400 ribu yaa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AEK KANOPAN"
                },
                {
                    "no_laporan": "K5323020100108",
                    "waktu_lapor": "01/02/2023 08:21:46",
                    "waktu_response": "01/02/2023 08:29:11",
                    "waktu_recovery": "01/02/2023 08:38:31",
                    "durasi_response_time": 445,
                    "durasi_recovery_time": 560,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002491726",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "JL BABAKAN LIO KAMPUS DALAM NO 14 RT 2 RW 11 KEL BELUMBANG JAYA KEC BOGOR BARAT KOTA BOGOR",
                    "no_telp_pelapor": "02518382504",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT, PELANGGAN NO ID PEL 538310552137 NAMUN DATA AP2T NO ID PEL TSB MASIH DALAM PROSES PERMOHONAN DENGAN NO AGENDA 538310562211036070, MOHON PELANGGAN DIKONFIRMASI APABILA SUDAH BISA UNTUK PENGAJUAN PD KEMBALI. TERKAIT NO LAPOR : K5323012600738. INFO PELANGGAN JIKA PENANGANAN LAMA AKAN DI VIRALKAN MELALUI MEDSOS",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020101304",
                    "waktu_lapor": "01/02/2023 08:22:04",
                    "waktu_response": "01/02/2023 08:33:54",
                    "waktu_recovery": "01/02/2023 08:59:52",
                    "durasi_response_time": 710,
                    "durasi_recovery_time": 1558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "risal",
                    "alamat_pelapor": "Jl. Soraja Rubae",
                    "no_telp_pelapor": "6281355999899",
                    "keterangan_pelapor": "tegaang turun ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWITTO"
                },
                {
                    "no_laporan": "K5423020101307",
                    "waktu_lapor": "01/02/2023 08:22:42",
                    "waktu_response": "01/02/2023 08:26:07",
                    "waktu_recovery": "01/02/2023 08:28:19",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "erna Widiastuti",
                    "alamat_pelapor": "JL KEBON JERUK No.250 RT.003 RW.20 RNCBENTANG",
                    "no_telp_pelapor": "6281322160255",
                    "keterangan_pelapor": "Tolong d cek meteran Soalnya bayar tiap bulan selalu besar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5323020100110",
                    "waktu_lapor": "01/02/2023 08:22:57",
                    "waktu_response": "01/02/2023 08:27:42",
                    "waktu_recovery": "01/02/2023 08:35:10",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PANJI",
                    "alamat_pelapor": "JL KP PAKAR UTARA  RT-001 / RW-08 NO  BLOK SUKAMULYA DS CIBIRUAL KEC CIMENYAN KAB BANDUNG / DEKAT LAPANG DIATAS TAMAN TAHURA ",
                    "no_telp_pelapor": "0224217108",
                    "keterangan_pelapor": "UBAH NAMA 32108474480 (DEWI LAILANI MENJADI (MOHAMMAD EDO RAISA DGN NIK KTP 6471051004840007. PELANGGAN SEBAGAI YANG DIKUASAKAN.          ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101310",
                    "waktu_lapor": "01/02/2023 08:23:01",
                    "waktu_response": "01/02/2023 08:24:15",
                    "waktu_recovery": "01/02/2023 08:27:38",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. ZULPANI",
                    "alamat_pelapor": "Jalan Tanpa Nama",
                    "no_telp_pelapor": "6287865468852",
                    "keterangan_pelapor": "kWh meter saya tidak bisa di belikan pulsa, tolong Gimana solusinya, sekian dan terima kasih.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020101312",
                    "waktu_lapor": "01/02/2023 08:23:13",
                    "waktu_response": "01/02/2023 09:13:17",
                    "waktu_recovery": "01/02/2023 09:17:53",
                    "durasi_response_time": 3004,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lilis Suryani",
                    "alamat_pelapor": "DS TANJUNG BERINGIN KAYU AGUNG",
                    "no_telp_pelapor": "6281632272947",
                    "keterangan_pelapor": "Tidak bisa membeli token dengan keterangan KWH sudah melebihi batas maksimum padahal ini sudah tanggal 1",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAYU AGUNG"
                },
                {
                    "no_laporan": "K5323020100112",
                    "waktu_lapor": "01/02/2023 08:24:36",
                    "waktu_response": "01/02/2023 08:34:05",
                    "waktu_recovery": "01/02/2023 11:24:01",
                    "durasi_response_time": 569,
                    "durasi_recovery_time": 10196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50560333",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL SIDOTOPO JAYA LEBAR NO 51  RT.002 RW.12 KEL SIDOTOPO KEC SEMAMPIR SURABAYA // MASUK MASJID MIFTAHUL JANNAH",
                    "no_telp_pelapor": "081333955531",
                    "keterangan_pelapor": "PEMOHONAN PS UNTK HARI INI RABU 01.FEB 2023 PUKUL 08.00 PAGI, SAMPAI SAAT INI BELUM REALISASI, TANGGAL 31.01.2023 SUDAH DI LAKUKAN PEMBAYARAN. / 511040168716 // PELANGGAN MENGHUBUNGI KEMBALI BELUM ADA TINDAK LANJUT CC.51.YUNITA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5423020101322",
                    "waktu_lapor": "01/02/2023 08:24:57",
                    "waktu_response": "01/02/2023 09:38:32",
                    "waktu_recovery": "01/02/2023 10:15:38",
                    "durasi_response_time": 4415,
                    "durasi_recovery_time": 2226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karolisa",
                    "alamat_pelapor": "JL SEMATANG RAYA LEBONG GAJ",
                    "no_telp_pelapor": "6285928112441",
                    "keterangan_pelapor": "penggeseran kwh atau kabel dikarenakan pembangunan teras rumah",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020101324",
                    "waktu_lapor": "01/02/2023 08:25:16",
                    "waktu_response": "01/02/2023 08:28:21",
                    "waktu_recovery": "01/02/2023 08:35:21",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aman",
                    "alamat_pelapor": "KK BOGOR ASRI AB1 No.0 RT.000 RW.00 CIBINONG",
                    "no_telp_pelapor": "6289670021801",
                    "keterangan_pelapor": "mhon maaf kepada pihak PLN Bogor timur\\ntolong segera di pasang untuk pergantian kWh meter atas nama SMA NEGRI 3 CIBINONG\\nKARNA PIHAK SEKOLAH INGIN SECEPATNYA DI GANTI .\\n\\nTOLONG SECEPATNYA\\n\\nTERIMA KASIH ..",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101328",
                    "waktu_lapor": "01/02/2023 08:25:55",
                    "waktu_response": "01/02/2023 08:29:26",
                    "waktu_recovery": "01/02/2023 09:44:40",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 4514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "oyoun network",
                    "alamat_pelapor": "Jln raya balesari Rt 03 Rw 04 desa kec. Ngajum",
                    "no_telp_pelapor": "6281937966310",
                    "keterangan_pelapor": "waktu pengisian ulang token menunjukkan limit kwh",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020101331",
                    "waktu_lapor": "01/02/2023 08:26:03",
                    "waktu_response": "01/02/2023 08:43:55",
                    "waktu_recovery": "01/02/2023 08:49:14",
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NICODEMUS AGUS BUDIARTO",
                    "alamat_pelapor": "JLN DOGOL II NO 5 RT02/RW03 KEL KUKUSAN KEC BEJI KOTA DEPOK JABAR. ACUAN DEKAT MESJID AL HIKAM KUKUSAN",
                    "no_telp_pelapor": "02154371845",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PROSES PINDAH JTR DIKARENAKAN SETEMPAT RENOVASI RUMAH. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423012102090 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020101342",
                    "waktu_lapor": "01/02/2023 08:27:01",
                    "waktu_response": "01/02/2023 08:31:31",
                    "waktu_recovery": "01/02/2023 08:44:59",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 808,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H DANI",
                    "alamat_pelapor": "JL MUSOLAH.AL.HIDAYAH RT-2 / RW-3 NO.30 KEL JAKA MULYA KEC BEKASI SELATAN KOTA BEKASI. ACUAN : RS ADAM THOLIB",
                    "no_telp_pelapor": "6281413594030",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN DENGAN NO ID METER 14046783362 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PADA DATA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 33.36 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101346",
                    "waktu_lapor": "01/02/2023 08:27:32",
                    "waktu_response": "01/02/2023 09:02:47",
                    "waktu_recovery": "01/02/2023 10:42:15",
                    "durasi_response_time": 2115,
                    "durasi_recovery_time": 5968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendrik Gaduh Prabasaka",
                    "alamat_pelapor": "DN MRANGGEN No.0 RT.4 RW.22",
                    "no_telp_pelapor": "6281585988886",
                    "keterangan_pelapor": "saya minta refund dana karena pengajuan tambah daya listrik rumah saya tidak diproses segera. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020101356",
                    "waktu_lapor": "01/02/2023 08:28:37",
                    "waktu_response": "01/02/2023 08:38:57",
                    "waktu_recovery": "01/02/2023 09:41:14",
                    "durasi_response_time": 620,
                    "durasi_recovery_time": 3737,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mardi samsudin",
                    "alamat_pelapor": "Jl. Desa Pasirtanjung No.30",
                    "no_telp_pelapor": "628567940783",
                    "keterangan_pelapor": "listrik bocor, pemakaian standar gak cukup 300k/bulan\\nmohon di bantu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101357",
                    "waktu_lapor": "01/02/2023 08:28:50",
                    "waktu_response": "01/02/2023 08:39:56",
                    "waktu_recovery": "01/02/2023 09:09:47",
                    "durasi_response_time": 666,
                    "durasi_recovery_time": 1791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUTRISNA",
                    "alamat_pelapor": "KP LEUWEUNG MALANG No.0 RT.3 RW.1 SUKA RESMI",
                    "no_telp_pelapor": "6287883715590",
                    "keterangan_pelapor": "kWh padam mohon segera\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100115",
                    "waktu_lapor": "01/02/2023 08:29:08",
                    "waktu_response": "01/02/2023 08:31:34",
                    "waktu_recovery": "01/02/2023 08:33:42",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001292585",
                    "nama_pelapor": "IBU DEDE",
                    "alamat_pelapor": "JL.ASTANAJAPURA  GG ASTANAJAPURA NO.- DSN NANGKA RT 01 RW 01 DS ASTANAJAPURA KEC ASTANAJAPURA KAB CIREBON  / ACUAN  - ",
                    "no_telp_pelapor": "089679996533",
                    "keterangan_pelapor": "TAGIHAN MELONJAK INDIKASI LEBIH TAGIH. ST AKHIR PLN TGL 27/01/2023 = 33898 ST AKHIR PELANGGAN TGL 01/02/2023 33676.0 REKENING BELUM MENUNGGU KOREKSI. PERSIL DIHUNI. KONDISI APP MUDAH DIJANGKAU. PETUGAS CATER DATANG MENCATAT NAMUN TIDAK SESUAI. IDPEL 533511767918 , PELANGGAN PERNAH LAPOR K5323013100734 .",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020101359",
                    "waktu_lapor": "01/02/2023 08:29:16",
                    "waktu_response": "01/02/2023 08:40:03",
                    "waktu_recovery": "01/02/2023 08:43:58",
                    "durasi_response_time": 647,
                    "durasi_recovery_time": 235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "marliana",
                    "alamat_pelapor": "jln trans sulawesi",
                    "no_telp_pelapor": "6282259063536",
                    "keterangan_pelapor": "gagal pengisian token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANGKIR"
                },
                {
                    "no_laporan": "K5423020101366",
                    "waktu_lapor": "01/02/2023 08:30:02",
                    "waktu_response": "01/02/2023 08:37:59",
                    "waktu_recovery": "01/02/2023 09:36:44",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 3525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ITO HERMANTO",
                    "alamat_pelapor": "JL SAIL No. RT.3 RW.4 INDUSTRI T",
                    "no_telp_pelapor": "6285265572128",
                    "keterangan_pelapor": "Kabel kecil mengaliri listrik untuk 10 rumah sejauh lebih dari 200 meter. Hal ini mengakibatkan kabel gampang panas dan listrik yang sampai ke rumah menjadi tidak stabil dan daya nya rendah. Mohon diganti dengan kabel yang lebih besar.\\n\\nBerikut dokumentasi keadaan kabel kecilnya : \\nhttp://tiny.cc/kabelkecil",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020101367",
                    "waktu_lapor": "01/02/2023 08:30:30",
                    "waktu_response": "01/02/2023 08:33:32",
                    "waktu_recovery": "01/02/2023 09:21:41",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 2889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "153662",
                    "nama_pelapor": "agus.ariyanto@gmail.com",
                    "alamat_pelapor": "JL SWADAYA 1 RT 10 RW 10 NO 15 PEJATEN TIMUR JAKSEL, PATOKANNYA DEPAN MASJID ARRAHMAN",
                    "no_telp_pelapor": "082137203098",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5223020100313",
                    "waktu_lapor": "01/02/2023 08:31:07",
                    "waktu_response": "01/02/2023 08:42:58",
                    "waktu_recovery": "01/02/2023 09:11:02",
                    "durasi_response_time": 711,
                    "durasi_recovery_time": 1684,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001882813",
                    "nama_pelapor": "BP GILANG",
                    "alamat_pelapor": "JL KUPANG JAYA 2 NO 54 RT 02 RW 6 KEL SONOKWIJENAN KEC SUKOMANUNGGAL KOTA SURABAYA, JATIM",
                    "no_telp_pelapor": "6285755937655",
                    "keterangan_pelapor": "PLN 123 TELAH MELAKUKAN REGISTRASI PS PADA TGL 01/02/2023 DENGAN DAYA (2200 VA) DENGAN NO.REGISTER: 5114030021264 PS AKAN DIPERGUNAKAN PUKUL: 08.00 WIB, UNTUK TGL 10/02/2023 S/D TGL 11/02/2023 PELANGGAN TELAH DIINFORMASIKAN UNTUK SEGERA MELAKUKAN PEMBAYARAN. MOHON BANTUAN MONITORING UNTUK PERMOHONAN TERSEBUT. EMAIL : RAMDHANGIL@GMAIL.COM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020101369",
                    "waktu_lapor": "01/02/2023 08:31:11",
                    "waktu_response": "01/02/2023 08:40:03",
                    "waktu_recovery": "01/02/2023 09:09:55",
                    "durasi_response_time": 532,
                    "durasi_recovery_time": 1792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA ULFA",
                    "alamat_pelapor": "KP TEGAL DANAS RT 2/5 NO.75 KEL HEGARMUKTI KEC CIKARANG PUSAT KAB BEKASI, DEKAT PASAR TEGAL DANAS",
                    "no_telp_pelapor": "+6285771570260",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN ADA BLOCKING PEMBELIAN. STATUS PADA AP2T NO. REG DIBATALKAN. PTL TIDAK PADAM. SISA 112 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101370",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_response": "01/02/2023 10:35:40",
                    "waktu_recovery": "01/02/2023 14:20:40",
                    "durasi_response_time": 7449,
                    "durasi_recovery_time": 13500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Renot",
                    "alamat_pelapor": "DS ADI REJO ADI REJO",
                    "no_telp_pelapor": "62895371991055",
                    "keterangan_pelapor": "Lapor om. Ada oknum petuga PLN tukang foto KWH meter di tempat saya yang menyarankan orang tua saya untuk menitipkan pembayaran listrik pasca bayar kepada dia. Karena orang tua saya sudah tua dan tidak paham modus seperti ini, akhirnya orang tua saya percaya kepada petugas tersebut karena sudah kenal lama sebagai tukang foto kwh meter resmi, uang pun diberikan atas dasar kepercayaan tersebut. Namun setelah uang diberikan, uang tidak disetorkan/dibayarkan sesuai janjinya yang katanya maksimal tgl 20 sudah di bayarkan. Akhirnya sampai sekarang muncul tagihan baru dan tagihan lama yanh dititipkan belum dibayarkan. Ada foto bukti berupa tanda bayar lunas yang dituliskan oleh oknum tersebut di kertas tagihan listrik yang dibagikan, tetangga saya pun bisa menjadj saksinya karena menukarkan uang dengan tetangga saya.\\nTolong nasehati oknum tukang foto kwh meter di desa adirejo, curup, rejang lebong untuk tidak lagi memaksa orang menititpkan pembayaran listrik kepada dia.\\nTolong jangan dipecat, saya sebenarnya tidak tega, tapi daripada banyak calon korban, tolong dinasehati agar tidak melakukan modus seperti ini. Nasehati juga untuk membayarkan tagihan listrik yang sudah dititipkan orang tua saya secepatnya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CURUP"
                },
                {
                    "no_laporan": "K5423020101371",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_response": "01/02/2023 08:40:10",
                    "waktu_recovery": "01/02/2023 09:10:43",
                    "durasi_response_time": 519,
                    "durasi_recovery_time": 1833,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji suhendro",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai penggunaan ,bulan lalu 7832 bulan sekarang 7938",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101372",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_response": "01/02/2023 08:41:36",
                    "waktu_recovery": "01/02/2023 10:46:24",
                    "durasi_response_time": 605,
                    "durasi_recovery_time": 7488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwan panundju",
                    "alamat_pelapor": "Jl.manggarupi Perumahan Sabrina Rengency B16",
                    "no_telp_pelapor": "6285399686168",
                    "keterangan_pelapor": "geser meter ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020101385",
                    "waktu_lapor": "01/02/2023 08:32:22",
                    "waktu_response": "01/02/2023 08:43:33",
                    "waktu_recovery": "01/02/2023 11:50:49",
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 11236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tinus Agung Nugroho",
                    "alamat_pelapor": "JL HOS COKROAMINOTO RT.0 RW.0 TEGALREJO",
                    "no_telp_pelapor": "6281575366327",
                    "keterangan_pelapor": "mau mengajuan perpindah kwh meter dari luar..kedalam bangunann",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020101386",
                    "waktu_lapor": "01/02/2023 08:32:23",
                    "waktu_response": "01/02/2023 08:34:22",
                    "waktu_recovery": "01/02/2023 08:51:33",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sitti saimah",
                    "alamat_pelapor": "JL POROS MALINO DKT KTR DESA No.0",
                    "no_telp_pelapor": "6281340883375",
                    "keterangan_pelapor": "mau geser meter mohon dibantu didaftarkan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MALINO"
                },
                {
                    "no_laporan": "K5423020101387",
                    "waktu_lapor": "01/02/2023 08:32:30",
                    "waktu_response": "01/02/2023 08:54:35",
                    "waktu_recovery": "01/02/2023 10:09:24",
                    "durasi_response_time": 1325,
                    "durasi_recovery_time": 4489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SRI WAHYUNI ",
                    "alamat_pelapor": "JL RY PATONOM NO- KP PASIR GADUNG RT-03/RW-02 KEL PASIR GADUNG KEC CIKUPA KAB TANGGERANG ",
                    "no_telp_pelapor": "6285717797771",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JANUARI 2023 = 40400 TELAH  DILUNASI, STAND APP TGL  27/01/2023 = 40024,  PAGAR TERKUNCI. PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.TERKAIT K5523012700362",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101388",
                    "waktu_lapor": "01/02/2023 08:32:32",
                    "waktu_response": "01/02/2023 08:36:31",
                    "waktu_recovery": "01/02/2023 08:39:03",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14024168362",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL DIPONEGORO GG 1 RT 4/2 DESA WINONG KEC PATI KAB PATI (SEBELAH MASJID AL HIDAYAH)",
                    "no_telp_pelapor": "08122888586",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 13 KWH. NO TOKEN : 6683 2932 4726 8846 6570 DAN 2566 5688 9508 9069 0541",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020101390",
                    "waktu_lapor": "01/02/2023 08:32:51",
                    "waktu_response": "01/02/2023 08:36:13",
                    "waktu_recovery": "01/02/2023 08:44:12",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gunti",
                    "alamat_pelapor": "jalan pohon kelapa rumah paling ujung.. setelah jembatan kecil.. ",
                    "no_telp_pelapor": "6281255534414",
                    "keterangan_pelapor": "nomor token yang diisi selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020101391",
                    "waktu_lapor": "01/02/2023 08:32:52",
                    "waktu_response": "01/02/2023 09:29:25",
                    "waktu_recovery": "01/02/2023 10:05:30",
                    "durasi_response_time": 3393,
                    "durasi_recovery_time": 2165,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007288190",
                    "nama_pelapor": "BP PRIMA",
                    "alamat_pelapor": "KK KOTA WISATA CLUSTER PESONA FLORIDA BLOK O7 NO 15 JL FLORIDA UTARA  KEL CIANGSANA KEC GUNUNG PUTRI KAB BOGOR ",
                    "no_telp_pelapor": "02184932681",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI. TGL 27/01/23 PERGANTIAN KWH METER KARENA PENANGANAN GANGGUAN (APP RUSAK) DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN DI BERIKAN BERITA ACARA. MOHON DI LAKSANAKAN PENANGANAN SESUAI KETENTUAN. NO ID PEL : 538653031854",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020101397",
                    "waktu_lapor": "01/02/2023 08:33:22",
                    "waktu_response": "01/02/2023 09:13:42",
                    "waktu_recovery": "01/02/2023 09:44:32",
                    "durasi_response_time": 2420,
                    "durasi_recovery_time": 1850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0897236",
                    "nama_pelapor": "BP PURWANTO",
                    "alamat_pelapor": "POS KAMLING. PR GEDANG ASRI  JL GEDANG ASRI RAYA RT 6 / 8 NO. - KEL GEDANG ANAK KEC UNGARAN TIMUR KAB SEMARANG ",
                    "no_telp_pelapor": "085104600685",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP DARI LUAR KE DALAM BANGUNAN . PEMOHON MENGAKU SEBAGAI PENANGGUNG JAWAB. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020101398",
                    "waktu_lapor": "01/02/2023 08:33:34",
                    "waktu_response": "01/02/2023 08:41:30",
                    "waktu_recovery": "01/02/2023 08:44:41",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devi ratnasari",
                    "alamat_pelapor": "DN BUNUT No.0 RT.1 RW.1 GADING",
                    "no_telp_pelapor": "6287781817757",
                    "keterangan_pelapor": "gagal terus saat isi kode token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5123020100232",
                    "waktu_lapor": "01/02/2023 08:34:05",
                    "waktu_response": "01/02/2023 08:35:20",
                    "waktu_recovery": "01/02/2023 08:45:37",
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 617,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "PR KOTA BARU DRIYOREJO ( PERUM TNI AL ) JL GRANIT NILA 7 BLOK 12D NO 31 RT6 RW11 KEL MULUNG KEC DRIYOREJO KAB GRESIK :: DEKAT BALAI RT6 ",
                    "no_telp_pelapor": "08113186669",
                    "keterangan_pelapor": "TOMBOL ANGKA 9 PADA KEYPAD APP PRABAYAR TIDAK BERFUNGSI SEHINGGA TIDAK BISA ENTRY TOKEN, PTL NYALA . SISA PULSA SAAT INI 47 KWH , MOHON DIBANTU \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K5423020101405",
                    "waktu_lapor": "01/02/2023 08:34:09",
                    "waktu_response": "01/02/2023 08:40:31",
                    "waktu_recovery": "01/02/2023 09:14:29",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 2038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "darmadi",
                    "alamat_pelapor": "perum cibarusah jaya blok D6 no 9",
                    "no_telp_pelapor": "6281291304405",
                    "keterangan_pelapor": "tombol angka utk memasukkan token error, tdk bs digunakan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101411",
                    "waktu_lapor": "01/02/2023 08:34:35",
                    "waktu_response": "01/02/2023 08:37:49",
                    "waktu_recovery": "01/02/2023 10:41:28",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 7419,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020101414",
                    "waktu_lapor": "01/02/2023 08:34:51",
                    "waktu_response": "01/02/2023 08:35:11",
                    "waktu_recovery": "01/02/2023 08:54:14",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 1143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL SIROJUL MUNIR, KP TARI KOLOT     RT-2 / RW-6, KEL NANGELER MEKAR, KEC CIBINONG, KAB BOGOR, PROV JAWA BARAT. ACUAN DEKAT DENGAN INDOMARET ",
                    "no_telp_pelapor": "6285655583500",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 03/01/23 PEMBAYARAN BIAYA PROSES PB ( B2T/10.600 VA ) DENGAN NO REG 5382112142071 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5223012400382 , K5323011800253 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN MENGINGINKAN DIHUBUNGI OLEH PETUGAS TERKAIT KEPASTIAN PROSES TSB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101419",
                    "waktu_lapor": "01/02/2023 08:35:11",
                    "waktu_response": "01/02/2023 08:52:23",
                    "waktu_recovery": "01/02/2023 10:21:54",
                    "durasi_response_time": 1032,
                    "durasi_recovery_time": 5371,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jhoni",
                    "alamat_pelapor": "JL LASKAR MARIK PAGAR ALAM",
                    "no_telp_pelapor": "6285969088221",
                    "keterangan_pelapor": "cek kwh meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101420",
                    "waktu_lapor": "01/02/2023 08:35:17",
                    "waktu_response": "01/02/2023 08:39:56",
                    "waktu_recovery": "01/02/2023 09:07:13",
                    "durasi_response_time": 279,
                    "durasi_recovery_time": 1637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuralim Rusten",
                    "alamat_pelapor": "Jl. Rajawali No.48",
                    "no_telp_pelapor": "6285299965038",
                    "keterangan_pelapor": "lampu dalam Rumah sering Redup2 2 tetangga lain nya ikut merasakan .lampu dirmhnya redup2 jga .mungkin penyebab nya Kabel SR nya 1 penyulang ..mungkin ada gangguan ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020101424",
                    "waktu_lapor": "01/02/2023 08:35:48",
                    "waktu_response": "01/02/2023 08:38:03",
                    "waktu_recovery": "01/02/2023 09:11:15",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 1992,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nyoman Duarsana",
                    "alamat_pelapor": "Jl. Pantai Cemongkak, Pecatu, Kec. Kuta Sel., Kabupaten Badung, Bali 80361",
                    "no_telp_pelapor": "6281933101580",
                    "keterangan_pelapor": "mohon segera pemasangan KWH meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5323020100121",
                    "waktu_lapor": "01/02/2023 08:35:54",
                    "waktu_response": "01/02/2023 08:37:55",
                    "waktu_recovery": "01/02/2023 09:00:41",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 1366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO SUTRISNO ",
                    "alamat_pelapor": "JL VILLA RANDU KAV SURYA NO 10 RT 4 RW 8 KEL KEDUNG JAYA KEC TANAH SAREAL KOTA BOGOR",
                    "no_telp_pelapor": "6285692859292",
                    "keterangan_pelapor": "TGL 9/12/2023 PENANGANAN GANGGUAN APP PRABAYAR OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN DIBERIKAN SURAT BERITA ACARA . MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86067153469.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020101427",
                    "waktu_lapor": "01/02/2023 08:36:01",
                    "waktu_response": "01/02/2023 08:37:35",
                    "waktu_recovery": "01/02/2023 09:11:25",
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 2030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sintya dewi",
                    "alamat_pelapor": "Jl. Pantai Balangan No.9",
                    "no_telp_pelapor": "6285798335407",
                    "keterangan_pelapor": "untuk kwh pasang baru atas nama i wayan mustika lokasi JL pantai balangan daya 10600 kenapa kwhnya blm dipasang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101429",
                    "waktu_lapor": "01/02/2023 08:36:17",
                    "waktu_response": "01/02/2023 08:48:40",
                    "waktu_recovery": "01/02/2023 09:10:16",
                    "durasi_response_time": 743,
                    "durasi_recovery_time": 1296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohammad Ali Ridho",
                    "alamat_pelapor": "DS DRANCANG No. RT.3 RW.2 MENGANTI",
                    "no_telp_pelapor": "6281234891636",
                    "keterangan_pelapor": "meteran periksa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020101435",
                    "waktu_lapor": "01/02/2023 08:36:37",
                    "waktu_response": "01/02/2023 09:43:42",
                    "waktu_recovery": "01/02/2023 10:52:11",
                    "durasi_response_time": 4025,
                    "durasi_recovery_time": 4109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "9830218",
                    "nama_pelapor": "IBU PRISMA/ prisma.lu",
                    "alamat_pelapor": "JL. DR. CIPTO NO.95, RT.04 RW.04, KELURAHAN KEBONMANIS, KECAMATAN CILACAP UTARA, KABUPATEN CILACAP, PROVINSI JATENG",
                    "no_telp_pelapor": "085747232445",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN 01/2023 = ST AW 13628, ST AK 13713 . BERDASARKAN ANGKA ACMT 01/2023 = 13713. REK (TELAH DILUNASI). (RUMAH DIHUNI, BERPAGAR DEPAN, KWH BISA DIJANGKAU KARENA POSISI KWH METER DIBELAKANG RUMAH, PETUGAS RUTIN DATANG) . PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT.",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5423020101438",
                    "waktu_lapor": "01/02/2023 08:36:48",
                    "waktu_response": "01/02/2023 08:39:16",
                    "waktu_recovery": "01/02/2023 09:48:15",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 4139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR AINI DEWI",
                    "alamat_pelapor": "JL PERM GMD BLOK C-05 No.2 RT.01 RW.01 KUALUH SEL",
                    "no_telp_pelapor": "6282165058480",
                    "keterangan_pelapor": "rumah kosong sudah 2 bulan tapi kok biaya listrik sampai 400 ribu yaa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AEK KANOPAN"
                },
                {
                    "no_laporan": "K5423020101440",
                    "waktu_lapor": "01/02/2023 08:37:16",
                    "waktu_response": "01/02/2023 08:46:52",
                    "waktu_recovery": "01/02/2023 09:02:12",
                    "durasi_response_time": 576,
                    "durasi_recovery_time": 920,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14365004382",
                    "nama_pelapor": "IBU SASMIDAR ",
                    "alamat_pelapor": "KP TANAH TINGGI BARAT PR TANAH TINGGI BARAT RT-3 / RW-1 BLOK A NO 9 JL AKILAHI KEL TANAH TINGGI BARAT KEC TERNATE SELATAN, KOTA TERNATE . ACUAN : BELAKANG AKPER",
                    "no_telp_pelapor": "082197933670",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). SISA 33.60 KWH. NO TOKEN 1986 5368 1176 9256 7174",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020101443",
                    "waktu_lapor": "01/02/2023 08:37:34",
                    "waktu_response": "01/02/2023 08:53:21",
                    "waktu_recovery": "01/02/2023 11:02:36",
                    "durasi_response_time": 947,
                    "durasi_recovery_time": 7755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL MASTAM RAYA KP CIBODAS KECIL  RT-04 RW-03 NO.0 KEL CIMONE KEC KARAWACI KOTA TANGERANG ",
                    "no_telp_pelapor": "082299096014",
                    "keterangan_pelapor": "MOHON UNTUK PENGECEKAN APP KARENA DIRAGUKAN FUNGSINYA (KWH TIDAK BERKURANG)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101444",
                    "waktu_lapor": "01/02/2023 08:37:35",
                    "waktu_response": "01/02/2023 08:41:40",
                    "waktu_recovery": "01/02/2023 08:44:58",
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dikin Reddevils",
                    "alamat_pelapor": "dusun krajan",
                    "no_telp_pelapor": "6285377360004",
                    "keterangan_pelapor": "pembelian token di gerai atau di pln mobile selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101449",
                    "waktu_lapor": "01/02/2023 08:38:27",
                    "waktu_response": "01/02/2023 09:06:51",
                    "waktu_recovery": "01/02/2023 09:19:08",
                    "durasi_response_time": 1704,
                    "durasi_recovery_time": 737,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yosso Septiyahadi",
                    "alamat_pelapor": "Jl. Kapten Jamhur No.88",
                    "no_telp_pelapor": "6282240289385",
                    "keterangan_pelapor": "Saat akan isi token ada tulisan periksa, no meter 86079247457 a. n Husen, terima kasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020101453",
                    "waktu_lapor": "01/02/2023 08:38:49",
                    "waktu_response": "01/02/2023 09:10:21",
                    "waktu_recovery": "01/02/2023 09:23:55",
                    "durasi_response_time": 1892,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYANTO ",
                    "alamat_pelapor": "JL LAYAR PERMAI I NO15A RT 10 RW 7 KEL KAPUK MUARA KEC PENJARINGAN JAKUT ACUAN DEKAT RS PIK ",
                    "no_telp_pelapor": "081808384854",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56701410237 MEMBELI TOKEN SEBESAR RP. 500.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH. PTL TIDAK PADAM. SISA 37 KWH. NO TOKEN 14389617308562054462",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020101455",
                    "waktu_lapor": "01/02/2023 08:39:05",
                    "waktu_response": "01/02/2023 08:43:07",
                    "waktu_recovery": "01/02/2023 12:19:37",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 12990,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rendi",
                    "alamat_pelapor": "kp.jogjogan RT 002 RW 008",
                    "no_telp_pelapor": "6285793362708",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,di aplikasi pembelian tertulis gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020101460",
                    "waktu_lapor": "01/02/2023 08:39:37",
                    "waktu_response": "01/02/2023 08:40:30",
                    "waktu_recovery": "01/02/2023 09:24:32",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 2642,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suheri",
                    "alamat_pelapor": "KP PICUNG RT 05/05 No. RT.5 RW.5 PASAR KEMI",
                    "no_telp_pelapor": "6285216305607",
                    "keterangan_pelapor": "maaf admin kenapa kwh prabayar nya tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101462",
                    "waktu_lapor": "01/02/2023 08:40:02",
                    "waktu_response": "01/02/2023 08:45:23",
                    "waktu_recovery": "01/02/2023 08:48:47",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Somantri",
                    "alamat_pelapor": "KP CIBUNTU No.0 RT.002 RW.04 CIBITUNG",
                    "no_telp_pelapor": "6281280595909",
                    "keterangan_pelapor": "pada saat pembelian token di struknya masih tarip R1/1300",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101464",
                    "waktu_lapor": "01/02/2023 08:40:05",
                    "waktu_response": "01/02/2023 12:37:24",
                    "waktu_recovery": "01/02/2023 13:44:23",
                    "durasi_response_time": 14239,
                    "durasi_recovery_time": 4019,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanang Darmawan",
                    "alamat_pelapor": "JL JALAN KELUARGA NO 63 LK 20 TJ MULAI HILI No.",
                    "no_telp_pelapor": "6285359752118",
                    "keterangan_pelapor": "selagi kwh meter saya blm terpasang, setiap hari akan saya buat pengaduan. dan apabila hari ini, kwh meter blm dipasang, tepat 16.00 saya akan viralkan di sosmed sampai ke kemen bumn terkait hal ini. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020101465",
                    "waktu_lapor": "01/02/2023 08:40:13",
                    "waktu_response": "01/02/2023 14:44:39",
                    "waktu_recovery": "01/02/2023 18:25:26",
                    "durasi_response_time": 21866,
                    "durasi_recovery_time": 13247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TRIYA",
                    "alamat_pelapor": "JL PERUMAHAN TUKUM INDAH BARU BLOK C10/11 No.",
                    "no_telp_pelapor": "6285232170805",
                    "keterangan_pelapor": "saya ingin mengajukan permohonan geser meter, apakah bisa segera dilayani? prosedur apa yang harus saya lakukan? tolong konfirmasinya. tks",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5423020101468",
                    "waktu_lapor": "01/02/2023 08:40:38",
                    "waktu_response": "01/02/2023 08:43:34",
                    "waktu_recovery": "01/02/2023 09:11:09",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1655,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000715673",
                    "nama_pelapor": "BP IRFAN",
                    "alamat_pelapor": "JL MANUKAN TAMA A3 No. 28 RT. 1/2 KEL MANUKAN KULON KEC TANDES SURABAYA. SEBELAH HAUS",
                    "no_telp_pelapor": "081330797175",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR UNTUK RENOVASI. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. K5423012001094",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020101472",
                    "waktu_lapor": "01/02/2023 08:40:55",
                    "waktu_response": "01/02/2023 08:52:30",
                    "waktu_recovery": "01/02/2023 10:21:47",
                    "durasi_response_time": 695,
                    "durasi_recovery_time": 5357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsudin",
                    "alamat_pelapor": "JL MAYOR RUSLAN PAGAR ALAM",
                    "no_telp_pelapor": "6285808090711",
                    "keterangan_pelapor": "mohon geser kwh meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101475",
                    "waktu_lapor": "01/02/2023 08:41:06",
                    "waktu_response": "01/02/2023 10:31:15",
                    "waktu_recovery": "01/02/2023 10:43:38",
                    "durasi_response_time": 6609,
                    "durasi_recovery_time": 743,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01101398160",
                    "nama_pelapor": "BP MARGONO",
                    "alamat_pelapor": "DN KRAPYAK - 0 RT-1 / RW-4 NO - JL RAYA SOLO PACITAN KEL BULUREJO KEC MUNTORO NADI KAB WONOGIRI PROV JATENG // BARAT MUSHOLA NURUL IMAN",
                    "no_telp_pelapor": "085229853090",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN ,PELANGGAN TELAH MELEBIHI TOP UP BULAN DES 22 SEBESAR 720 JN. PADA TGL 01/2/23 SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN. YBS TIDAK MENGETAHUI SISA KWH. BELUM ADA TINDAK LANJUT cc.54.septi_nila",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5323020100128",
                    "waktu_lapor": "01/02/2023 08:40:58",
                    "waktu_response": "01/02/2023 08:43:14",
                    "waktu_recovery": "01/02/2023 08:45:27",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000009337152",
                    "nama_pelapor": "IBU  EVA ",
                    "alamat_pelapor": "JL CILIMUS  NO 3 RT-/-  KEL ISOLA KEC SUKASARI KOTA BANDUNG ",
                    "no_telp_pelapor": "0225220307",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 TUNGGAKAN REKENING BERIKUT BK DAN REKENING BERJALAN . TELAH DILUNASI. MOHON PTL DI SAMBUNG SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101478",
                    "waktu_lapor": "01/02/2023 08:41:12",
                    "waktu_response": "01/02/2023 09:03:17",
                    "waktu_recovery": "01/02/2023 12:55:53",
                    "durasi_response_time": 1325,
                    "durasi_recovery_time": 13956,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL",
                    "alamat_pelapor": "JL  KI MEROGAN  - - RT-13 / RW--",
                    "no_telp_pelapor": "085838216114",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT. PELANGGAN TERKENA BLOCKING TOKEN KARENA KOMPENSASI UJL, NAMUN YBS BERKEBERATAN DIKARENAKAN SEBELUMNYA APP PASKABAYAR DILOKASI DILAKUKAN PENCABUTAN OLEH PETUGAS KARENA ADANYA KETERLAMBATAN TAGIHAN REKENING DAN DILAKUKAN MIGRASI MENJADI PRABAYAR. YBS TETAP MENGINGINKAN TERPASANG APP PASKABAYAR DILOKASI.",
                    "media": "Live Chat Website",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020101482",
                    "waktu_lapor": "01/02/2023 08:41:37",
                    "waktu_response": "01/02/2023 08:58:33",
                    "waktu_recovery": "01/02/2023 09:05:12",
                    "durasi_response_time": 1016,
                    "durasi_recovery_time": 399,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0007342120000",
                    "nama_pelapor": "IBU NANI",
                    "alamat_pelapor": "DS SELOPURO LASEM RT 6/5 NO- KEC LASEM KAB REMBANG JATIM ACUAN : DEKAT MAY SALON ",
                    "no_telp_pelapor": "082133706888",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 14451700034 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 58 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5423020101491",
                    "waktu_lapor": "01/02/2023 08:42:38",
                    "waktu_response": "01/02/2023 08:46:08",
                    "waktu_recovery": "01/02/2023 08:49:27",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sriwahyuni",
                    "alamat_pelapor": "DN SEGELENG No.1 RT.1 RW.1 SAKRA",
                    "no_telp_pelapor": "6281939623568",
                    "keterangan_pelapor": "isi token gagal terus ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101493",
                    "waktu_lapor": "01/02/2023 08:42:41",
                    "waktu_response": "01/02/2023 08:46:21",
                    "waktu_recovery": "01/02/2023 09:12:47",
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 1586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Qonita",
                    "alamat_pelapor": "DS DUKUN ANYAR No. RT.003 RW.01 DUKUN",
                    "no_telp_pelapor": "6283122841846",
                    "keterangan_pelapor": "Selamat pagi bapak/ibu yth, apakah bisa Listrik kami diganti R1 saja biar dapat subsidi , karena kami sangat keberatan dengan tagihan Listrik setiap bulannya. \\nterimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDAYU"
                },
                {
                    "no_laporan": "K5423020101499",
                    "waktu_lapor": "01/02/2023 08:43:40",
                    "waktu_response": "01/02/2023 09:35:02",
                    "waktu_recovery": "01/02/2023 09:41:23",
                    "durasi_response_time": 3082,
                    "durasi_recovery_time": 381,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmatullah Hidayathi",
                    "alamat_pelapor": "DS KARANG BATA UTARA RT. RW. KR BATA U",
                    "no_telp_pelapor": "6281803641040",
                    "keterangan_pelapor": "Token tidak bisa diinputkan ke kwh meter / selalu direjek",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5223020100339",
                    "waktu_lapor": "01/02/2023 08:43:44",
                    "waktu_response": "01/02/2023 08:55:20",
                    "waktu_recovery": "01/02/2023 11:05:03",
                    "durasi_response_time": 696,
                    "durasi_recovery_time": 7783,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAMHARI ",
                    "alamat_pelapor": "JL PALEM MANIS KAMPUNG GANDASARI NO 03 RT 01 RW 07 KEL GANDASARI KEC JATIUWUNG KAB TANGERANG BANTEN ACUAN DEKAT DNGAN SBELAH MENARA TELKOM ",
                    "no_telp_pelapor": "082124044441",
                    "keterangan_pelapor": "PELANGGAN NO METER 32020329309 TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA PULSA 37 KWH ,  PTL MENYALA, INFO PELANGGAN  TIDAK ADA PEMBARUAN DI KWH METER, NO TOKEN 0375 9184 3583 6070",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101505",
                    "waktu_lapor": "01/02/2023 08:44:11",
                    "waktu_response": "01/02/2023 08:46:48",
                    "waktu_recovery": "01/02/2023 09:34:43",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 2875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ENDAH ",
                    "alamat_pelapor": "JL.DARMA PUTERA RAYA RT 01/07 NO 0  KEL KEBAYORAN SELATAN KEC KEBAYORAN LAMA JAKSEL LOKASI SETEMPATNYA ALFAMRT ",
                    "no_telp_pelapor": "081398731030",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 31/01/23 PELANGGAN DENGAN ID METER 32900641559 MEMBELI TOKEN SEBESAR RP. 5000.000,- RP 1,000,000, RP 1,000,000, RP 500,000 NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101508",
                    "waktu_lapor": "01/02/2023 08:44:29",
                    "waktu_response": "01/02/2023 09:10:21",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "durasi_response_time": 1552,
                    "durasi_recovery_time": 3606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DESI ALFIANITA PUTRI",
                    "alamat_pelapor": "PR GRY BARUNGU A No.18 RT. RW. NGARES",
                    "no_telp_pelapor": "6282332233225",
                    "keterangan_pelapor": "selamat pagi ...apa tidak salah tagihan saya segitu..bulan2 sebelumnya2 tagihan saya dibawah 200 rb ini saya kok hampir 200% selisihnya.. mohon dicek kembali ..ino saya foto kondisi kwh saya saat ini..mohon dicek kembali.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020101511",
                    "waktu_lapor": "01/02/2023 08:44:56",
                    "waktu_response": "01/02/2023 10:02:19",
                    "waktu_recovery": "01/02/2023 10:28:20",
                    "durasi_response_time": 4643,
                    "durasi_recovery_time": 1561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Aditya",
                    "alamat_pelapor": "DN PENJOLAN No. RT.2 RW.1 KARANGBEND",
                    "no_telp_pelapor": "6285157783034",
                    "keterangan_pelapor": "Pembelian token listrik baik offline maupun online di PLN Mobile selalu gagal/tidak berhasil",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020101512",
                    "waktu_lapor": "01/02/2023 08:45:08",
                    "waktu_response": "01/02/2023 08:52:56",
                    "waktu_recovery": "01/02/2023 11:42:34",
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 10178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ANGGITA",
                    "alamat_pelapor": "JL MATARAM, PR PONDOK MANDA 1 BLOK U NO.1, KEL TUGU, KEC CIMANGGIS, KOTA DEPOK, JAWA BARAT ",
                    "no_telp_pelapor": "081295385090",
                    "keterangan_pelapor": "TGL 30/01/2023 REK JAN 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101517",
                    "waktu_lapor": "01/02/2023 08:45:18",
                    "waktu_response": "01/02/2023 09:43:12",
                    "waktu_recovery": "01/02/2023 10:41:51",
                    "durasi_response_time": 3474,
                    "durasi_recovery_time": 3519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FITRIANI S.PD",
                    "alamat_pelapor": "jl.poros kostrad kariango",
                    "no_telp_pelapor": "6282393382868",
                    "keterangan_pelapor": "biaya penerbitan SLO dan NIDI yang sedikit mahal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020101518",
                    "waktu_lapor": "01/02/2023 08:45:25",
                    "waktu_response": "01/02/2023 08:47:46",
                    "waktu_recovery": "01/02/2023 08:54:23",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 397,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "Jl. Tanah Baru Raya Blok Bale No.41",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "isi token selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5123020100259",
                    "waktu_lapor": "01/02/2023 08:45:50",
                    "waktu_response": "01/02/2023 09:11:45",
                    "waktu_recovery": "01/02/2023 10:01:02",
                    "durasi_response_time": 1555,
                    "durasi_recovery_time": 2957,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "004667136",
                    "nama_pelapor": "BP MUNIR ",
                    "alamat_pelapor": "JL - NO 0 N PAOTOAN DS JENANGGER RT 0 RW 0 KEC BATANG BATANG KAB SUMENEP / SELATAN BALAI DESA ",
                    "no_telp_pelapor": "085850421214",
                    "keterangan_pelapor": "NM 60011937673 PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" , NO TOKEN 22662463006218351164 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = TIDAK TAHU  , PTL MENYALA \\n ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5323020100133",
                    "waktu_lapor": "01/02/2023 08:45:53",
                    "waktu_response": "01/02/2023 08:59:33",
                    "waktu_recovery": "01/02/2023 09:02:31",
                    "durasi_response_time": 820,
                    "durasi_recovery_time": 178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHIDAYAH",
                    "alamat_pelapor": "JL ARTERI NO 0 RT-1 / RW-3 DS KEBONADEM KEC BRANGSONG KAB KENDAL/SETEMPAT RM RAMAYANA SATE",
                    "no_telp_pelapor": "082328893830",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43 (SILAHKAN KIRIM DIL PREPAID KE P2APST) NO TOKEN 41438551193750694457. KONDISI PTL MENYALA. SISA STROOM TIDAK MENGETAHUI NO METER 46002948613",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENDAL"
                },
                {
                    "no_laporan": "K5423020101524",
                    "waktu_lapor": "01/02/2023 08:45:57",
                    "waktu_response": "01/02/2023 08:56:05",
                    "waktu_recovery": "01/02/2023 10:21:42",
                    "durasi_response_time": 608,
                    "durasi_recovery_time": 5137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roni yahya",
                    "alamat_pelapor": "DS BERINGIN SAKTI PAGAR ALAM",
                    "no_telp_pelapor": "6285859550551",
                    "keterangan_pelapor": "cek kwh meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5223020100343",
                    "waktu_lapor": "01/02/2023 08:46:03",
                    "waktu_response": "01/02/2023 08:55:02",
                    "waktu_recovery": "01/02/2023 09:00:20",
                    "durasi_response_time": 539,
                    "durasi_recovery_time": 318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "173505",
                    "nama_pelapor": "BP ANGGI ",
                    "alamat_pelapor": "KP TAPOS RT.02/01 JL ARYA WASANGKARA NO 70 KEL TAPOS KEC TIGARAKSA KAB TANGERANG LOKASI DEKAT RUMAH RT ACENG , ARAH KE GOLF TIGARAKSA ",
                    "no_telp_pelapor": "081809231300",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN:  546401717273",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020101527",
                    "waktu_lapor": "01/02/2023 08:46:14",
                    "waktu_response": "01/02/2023 09:17:48",
                    "waktu_recovery": "01/02/2023 09:19:54",
                    "durasi_response_time": 1894,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10004590",
                    "nama_pelapor": "IBU NONI",
                    "alamat_pelapor": "JL KRAJAN NO.3 RT-04 / RW-01 DS TEJOREJO KEC RINGINARU KAB KENDAL. ACUAN : BALAI DESA",
                    "no_telp_pelapor": "02155967575",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI LAYANAN PROSES PINDAH APP MELALUI PLN 123. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB. PELANGGAN PERNAH LAPOR DENGAN NO K5423013004907, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WELERI"
                },
                {
                    "no_laporan": "K5423020101529",
                    "waktu_lapor": "01/02/2023 08:46:40",
                    "waktu_response": "01/02/2023 08:48:30",
                    "waktu_recovery": "01/02/2023 09:15:01",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1591,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "LOKASI : PERUM ANGSANA ASRI BLOK A NO 5 JL ANGSANA 1 KEL PAMULANG TIMUR KEC PAMULANG TANGSEL, DEPAN SMP 21 PAMULANG ",
                    "no_telp_pelapor": "081280996533",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP DIKARENAKAN SETEMPAT DALAM RENOVASI, PEMOHON SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101530",
                    "waktu_lapor": "01/02/2023 08:46:37",
                    "waktu_response": "01/02/2023 08:52:31",
                    "waktu_recovery": "01/02/2023 09:45:32",
                    "durasi_response_time": 354,
                    "durasi_recovery_time": 3181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agus mansur irawan",
                    "alamat_pelapor": "DS SEDAYULAWAS No.0 RT.2 RW.2 BRONDONG",
                    "no_telp_pelapor": "6285232132266",
                    "keterangan_pelapor": "kwh meter blm terpasang, tapi laporannya sudah menyala... mohon tindak lanjut  ini no laporan: G5523020100170",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BRONDONG"
                },
                {
                    "no_laporan": "K5423020101534",
                    "waktu_lapor": "01/02/2023 08:46:48",
                    "waktu_response": "01/02/2023 08:56:40",
                    "waktu_recovery": "01/02/2023 10:22:02",
                    "durasi_response_time": 592,
                    "durasi_recovery_time": 5122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhalisa",
                    "alamat_pelapor": "JL ANTARA RECIDENCE A1/6 No. TAMALANREA",
                    "no_telp_pelapor": "6282399309796",
                    "keterangan_pelapor": "token selalu gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020101536",
                    "waktu_lapor": "01/02/2023 08:46:54",
                    "waktu_response": "01/02/2023 08:55:16",
                    "waktu_recovery": "01/02/2023 08:59:19",
                    "durasi_response_time": 502,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AMONIO Hulu",
                    "alamat_pelapor": "PT ADEI DV 5, ",
                    "no_telp_pelapor": "6285211082332",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020101537",
                    "waktu_lapor": "01/02/2023 08:46:58",
                    "waktu_response": "01/02/2023 10:13:17",
                    "waktu_recovery": "01/02/2023 11:12:36",
                    "durasi_response_time": 5179,
                    "durasi_recovery_time": 3559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vera Sigalingging",
                    "alamat_pelapor": "Jl. Jend. Sudirman No.330",
                    "no_telp_pelapor": "6281269053612",
                    "keterangan_pelapor": "nomor token yg saya beli tidak terlihat dimobil bangking",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020101538",
                    "waktu_lapor": "01/02/2023 08:47:16",
                    "waktu_response": "01/02/2023 08:48:35",
                    "waktu_recovery": "01/02/2023 09:24:22",
                    "durasi_response_time": 79,
                    "durasi_recovery_time": 2147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK)",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101545",
                    "waktu_lapor": "01/02/2023 08:48:09",
                    "waktu_response": "01/02/2023 09:33:33",
                    "waktu_recovery": "01/02/2023 10:41:29",
                    "durasi_response_time": 2724,
                    "durasi_recovery_time": 4076,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010970688",
                    "nama_pelapor": "BP SAHRIZAL SYARIF",
                    "alamat_pelapor": "JL BATU RADEN 1 BLOK 4 NO 37 RT-000 / RW-00 KEL PENGASINAN KEC RAWA LUMBU KAB BEKASI JAWA BARAT DEKAT KEMANG PRATAMA",
                    "no_telp_pelapor": "0811979520",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEB 23  STAND AKHIR 25781 ST APP TGL 01/02/23 = 25291 RUMAH TIDAK HUNI DAN BERPAGAR. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN FEB 2023 . PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101548",
                    "waktu_lapor": "01/02/2023 08:48:22",
                    "waktu_response": "01/02/2023 08:49:18",
                    "waktu_recovery": "01/02/2023 08:51:17",
                    "durasi_response_time": 56,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ichad pardhan",
                    "alamat_pelapor": "PR GAZA RESIDENCE K-46 No. RT.0 RW.0",
                    "no_telp_pelapor": "6282334250500",
                    "keterangan_pelapor": "meteran boros",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101550",
                    "waktu_lapor": "01/02/2023 08:48:38",
                    "waktu_response": "01/02/2023 08:49:56",
                    "waktu_recovery": "01/02/2023 08:55:52",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DONA MAHARDIKA ",
                    "alamat_pelapor": "TAMAN CIKUNIR INDAH BLOK C5/13 A RT 01/ RW 11 JAKAMULYA, BEKASI SELATAN",
                    "no_telp_pelapor": "08568650079",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 31/01/23 SEBESAR RP. 20.000,- DENGAN NO. TOKEN 2854-1922-4907-5871-1595. SISA TOKEN 49,02 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101551",
                    "waktu_lapor": "01/02/2023 08:48:40",
                    "waktu_response": "01/02/2023 08:50:11",
                    "waktu_recovery": "01/02/2023 09:33:36",
                    "durasi_response_time": 91,
                    "durasi_recovery_time": 2605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOGI/ IBU RARA ",
                    "alamat_pelapor": "PR CITRA PASUNDAN BLOK-C8 NO.15 JL CURUG WETAN KEL CURUG KEC CURUG KAB TANGERANG. ",
                    "no_telp_pelapor": "085319384665",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK TGL 31/01/23. ID METER 45043212492. YBS MENGHUBUNGI KEMBALI CC.54.WAHYU_P//09:30",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101557",
                    "waktu_lapor": "01/02/2023 08:49:05",
                    "waktu_response": "01/02/2023 09:08:11",
                    "waktu_recovery": "01/02/2023 10:34:22",
                    "durasi_response_time": 1146,
                    "durasi_recovery_time": 5171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADI ISLAHUDIN",
                    "alamat_pelapor": "DN HAURDUNI No. RT.5 RW.3 MAJA UTARA",
                    "no_telp_pelapor": "6281284207304",
                    "keterangan_pelapor": "pengajuan Geser Tiang Listrik  dari tengah sawah ke pinggir searah kabel sepanjang 2.5 meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAJALENGKA"
                },
                {
                    "no_laporan": "K5423020101561",
                    "waktu_lapor": "01/02/2023 08:49:45",
                    "waktu_response": "01/02/2023 08:52:33",
                    "waktu_recovery": "01/02/2023 09:22:11",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 1778,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JL. BANGKA 11 NO 52 RT 006/010 KEL PELA MAMPANG KEC MAMPANG PRAPATAN JAK - SEL",
                    "no_telp_pelapor": "081286940400",
                    "keterangan_pelapor": "MOHON PERIKSA APP, BEBERAPA ANGKA KEYPAD RUSAK DAN PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 47 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101565",
                    "waktu_lapor": "01/02/2023 08:50:19",
                    "waktu_response": "01/02/2023 08:55:44",
                    "waktu_recovery": "01/02/2023 10:55:29",
                    "durasi_response_time": 325,
                    "durasi_recovery_time": 7185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kabul M",
                    "alamat_pelapor": "DN SEPAKAT BERINGIN No.0 BERINGIN",
                    "no_telp_pelapor": "6281264422414",
                    "keterangan_pelapor": "Selamat pagi Bpk/Ibu yg bertugas... Saya ingin konformasi terkait pengaduan saya di bulan lalu dengan no K5423010105655.\\n\\nKenapa belum selesai, sampai saat ini NILAI KWH meter saya masi selisih.\\nTolong di kroscek ulang, stand akhir yg harus saya bayar di angka 15421.\\nDan nilai aktual di KWH meter saat ini 15348...\\nTerimakasi ...",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020101566",
                    "waktu_lapor": "01/02/2023 08:50:22",
                    "waktu_response": "01/02/2023 09:00:46",
                    "waktu_recovery": "01/02/2023 10:21:35",
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 4849,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy sofian",
                    "alamat_pelapor": "JL SERMA WANAR PAGAR ALAM",
                    "no_telp_pelapor": "6285890021167",
                    "keterangan_pelapor": "cek kwh",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020101567",
                    "waktu_lapor": "01/02/2023 08:50:48",
                    "waktu_response": "01/02/2023 08:59:38",
                    "waktu_recovery": "01/02/2023 09:25:52",
                    "durasi_response_time": 530,
                    "durasi_recovery_time": 1574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANTO",
                    "alamat_pelapor": "KOMP DEPKES JL LITBANGKES BLOK B1 NO 4A RT 011/04 KEL SUNTER JAYA KEC TJ PRIUK JAKUT ",
                    "no_telp_pelapor": "0216505424",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 24/01/23 PERGANTIAN APP PRABAYAR KARENA RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA 97 KWH PADA APP LAMA (ID METER 86019570489). YBS MENGINGINKAN AGAR SISA KWH TSB DAPAT DIKONVERSI KE APP BARU (ID METER 86231593665).",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5323020100137",
                    "waktu_lapor": "01/02/2023 08:51:08",
                    "waktu_response": "01/02/2023 08:57:35",
                    "waktu_recovery": "01/02/2023 10:10:52",
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 4397,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "PR DJARUM D3 CISITU RT 3 RW 9 BLOK D3 DESA CIMEKAR KEC CILEUNYI / LOKASI BERUPA GUDANG WARNA BIRU",
                    "no_telp_pelapor": "081291767323",
                    "keterangan_pelapor": "MOHON BANTU LAYANAN GESER APP METER NO METER 32125793847, DIGESER KARENA POSISI SAAT INI DIRASA KURANG PAS.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020101576",
                    "waktu_lapor": "01/02/2023 08:52:10",
                    "waktu_response": "01/02/2023 09:11:23",
                    "waktu_recovery": "01/02/2023 13:33:02",
                    "durasi_response_time": 1153,
                    "durasi_recovery_time": 15699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL PENDIDIKAN No. 0 0 RT 0 RW 0, BATULAYA, TINAMBUNG, KAB. POLEWALI MANDAR, SULAWESI BARAT",
                    "no_telp_pelapor": "085397290000",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 19/12/23 PEMBAYARAN PROSES PB (R1MT/900 VA) DENGAN NO REG 3293012038786 NAMUN HINGGA SAAT INI BELUM ADA REALISASI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAJENE"
                },
                {
                    "no_laporan": "K5423020101588",
                    "waktu_lapor": "01/02/2023 08:52:49",
                    "waktu_response": "01/02/2023 10:31:25",
                    "waktu_recovery": "01/02/2023 10:35:19",
                    "durasi_response_time": 5916,
                    "durasi_recovery_time": 234,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deny Dwi Hartanto",
                    "alamat_pelapor": "Jl. RM Noto Sunardi 22, Tanah Grogot",
                    "no_telp_pelapor": "6281254852842",
                    "keterangan_pelapor": "voltase listrik di rumah kami naik turun sejak jam 3 dini hari, lampu merah di mesin nyala kedap kedip, mohon tindakan, terimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K5423020101589",
                    "waktu_lapor": "01/02/2023 08:52:49",
                    "waktu_response": "01/02/2023 08:54:36",
                    "waktu_recovery": "01/02/2023 09:27:04",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 1948,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ratmi",
                    "alamat_pelapor": "DS TIAKKA' KAERO No.0 RT.0 0",
                    "no_telp_pelapor": "6282293367832",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAKALE"
                },
                {
                    "no_laporan": "K5323020100139",
                    "waktu_lapor": "01/02/2023 08:52:53",
                    "waktu_response": "01/02/2023 08:55:07",
                    "waktu_recovery": "01/02/2023 09:13:07",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 1080,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAMSURI",
                    "alamat_pelapor": "JL PONCOL INDAH V NO.43 RT-3 RW-2 KEL CIRENDE KEC CIPUTAT KOTA TANGERANG SELATAN ",
                    "no_telp_pelapor": "081398988083",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN STROOM (SILAHKAN KIRIM DIL PREPAID KE P2APST !!!) SISA 444KWH.INFO PELANGGAN TIDAK ADA PERGANTIAN APP METER .\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101591",
                    "waktu_lapor": "01/02/2023 08:52:58",
                    "waktu_response": "01/02/2023 09:22:52",
                    "waktu_recovery": "01/02/2023 10:19:45",
                    "durasi_response_time": 1794,
                    "durasi_recovery_time": 3413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fatma",
                    "alamat_pelapor": "Jl. branta mulia, karang asem timur, citeureup, bogor",
                    "no_telp_pelapor": "6281291393618",
                    "keterangan_pelapor": "tidak bisa melakukan pembelian token listrik, gagal terus kenapa?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020101593",
                    "waktu_lapor": "01/02/2023 08:53:06",
                    "waktu_response": "01/02/2023 08:55:41",
                    "waktu_recovery": "01/02/2023 11:05:08",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 7767,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SOFIAN ",
                    "alamat_pelapor": "JL KP KEBON CAU RT7/2  RW 5  NO 89 KEL  JATAKE KEC JATI UWUNG .  TGR ACUAN  DEKAT GARDU PLN ",
                    "no_telp_pelapor": "081298603253",
                    "keterangan_pelapor": "TGL 31/12/22 TUNGGAKAN REK  NOP 22 DAN DES 22 BERIKUT BK TELAH DILUNASI PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101596",
                    "waktu_lapor": "01/02/2023 08:53:24",
                    "waktu_response": "01/02/2023 09:01:33",
                    "waktu_recovery": "01/02/2023 12:53:11",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 13898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodi Gunawan",
                    "alamat_pelapor": "KP RAWA BANTENG No.0 RT.003 RW.02 LMBNG JAYA",
                    "no_telp_pelapor": "6289608323412",
                    "keterangan_pelapor": "mohon di bantu.\\npada saat isi token muncul ket reject. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020101597",
                    "waktu_lapor": "01/02/2023 08:53:27",
                    "waktu_response": "01/02/2023 09:12:51",
                    "waktu_recovery": "01/02/2023 10:00:55",
                    "durasi_response_time": 1164,
                    "durasi_recovery_time": 2884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vera Riskiyanti",
                    "alamat_pelapor": "kampung beddhi rt03rw01",
                    "no_telp_pelapor": "6287762505731",
                    "keterangan_pelapor": "memasukkan token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5123020100275",
                    "waktu_lapor": "01/02/2023 08:53:30",
                    "waktu_response": "01/02/2023 08:58:44",
                    "waktu_recovery": "01/02/2023 09:10:07",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 683,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHYONO",
                    "alamat_pelapor": "DS KUTA RT.19 RW.4 KEC.BELIK KAB.PEMALANG / SETEMPAT PETERNAKAN AYAM - DEKAT PEMAKAMAN UMUM",
                    "no_telp_pelapor": "088225365974",
                    "keterangan_pelapor": "PENDAFTARAN PB TARIF B1T/3500VA NO KODE BOOKING 7774140000000307 BP LUNAS TGL 24/01/2023 NAMUN BELUM REALISASI. INFO PETUGAS SAAT SURVEY MATERIAL BELUM TERSEDIA, MOHON PELANGGAN DIKONFIRMASI KEMBALI KARENA LISTRIK UNTUK TEMPAT USAHA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RANDUDONGKAL"
                },
                {
                    "no_laporan": "K5423020101602",
                    "waktu_lapor": "01/02/2023 08:53:49",
                    "waktu_response": "01/02/2023 08:57:01",
                    "waktu_recovery": "01/02/2023 10:35:16",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 5895,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad rahman bandhowi",
                    "alamat_pelapor": "KP RAWA KALONG No. RT.1 RW.3 KARANG SAT",
                    "no_telp_pelapor": "62895417884901",
                    "keterangan_pelapor": "tidak bisa beli token,",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020101605",
                    "waktu_lapor": "01/02/2023 08:54:11",
                    "waktu_response": "01/02/2023 08:54:46",
                    "waktu_recovery": "01/02/2023 09:16:45",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 1319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REZA",
                    "alamat_pelapor": "JL RAYA BUKIT KENCANA NO 5   RT-1 / RW-8 KEL JATI MAKMUR KEC PD GEDE BEKASI. ",
                    "no_telp_pelapor": "081218590780",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MENGINPUTKAN TOKEN SETELAH UPDATE VKRN 43 SISA 33 KWH  NO TOKEN 28774931758905019408 DAN  61372690645501079104.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101606",
                    "waktu_lapor": "01/02/2023 08:54:07",
                    "waktu_response": "01/02/2023 09:02:16",
                    "waktu_recovery": "01/02/2023 09:08:22",
                    "durasi_response_time": 489,
                    "durasi_recovery_time": 366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "moh fikri",
                    "alamat_pelapor": "Jl. TK Handayani",
                    "no_telp_pelapor": "6285255960110",
                    "keterangan_pelapor": "BTN Baliase Green C8",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020101609",
                    "waktu_lapor": "01/02/2023 08:54:32",
                    "waktu_response": "01/02/2023 09:34:04",
                    "waktu_recovery": "01/02/2023 09:55:43",
                    "durasi_response_time": 2372,
                    "durasi_recovery_time": 1299,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dany",
                    "alamat_pelapor": "KP RANCABALI No. RT.5 RW.4 PADALARANG",
                    "no_telp_pelapor": "6281380592365",
                    "keterangan_pelapor": "saya tidak bisa mengisi token listriknya ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5323020100142",
                    "waktu_lapor": "01/02/2023 08:54:56",
                    "waktu_response": "01/02/2023 08:56:57",
                    "waktu_recovery": "01/02/2023 09:02:37",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SENDI",
                    "alamat_pelapor": "JL CISENGKOL PR VILLA PERDANIA RT-3 / RW-7 BLOKE NO 22 KEL SETIA MULYA KEC TAMANSARI KOTA TASIKMALAYA",
                    "no_telp_pelapor": "081313960960",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 86033266635 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH TIDAK MENGETAHUI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101611",
                    "waktu_lapor": "01/02/2023 08:54:51",
                    "waktu_response": "01/02/2023 10:37:49",
                    "waktu_recovery": "01/02/2023 11:10:12",
                    "durasi_response_time": 6178,
                    "durasi_recovery_time": 1943,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imron rosadi",
                    "alamat_pelapor": "DK KRASAK GEBANG No. RT.3 RW.5 BONANG",
                    "no_telp_pelapor": "6285227227280",
                    "keterangan_pelapor": "tidak dapat token listrik dengan sebab kelebihan, padahal ini masuk awal bulan, seharusnya baru mulai perhitungan.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5423020101614",
                    "waktu_lapor": "01/02/2023 08:55:07",
                    "waktu_response": "01/02/2023 08:57:25",
                    "waktu_recovery": "01/02/2023 09:38:35",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 2470,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SHALAHUDDIN AL AYYUBI",
                    "alamat_pelapor": "PR TANJUNG PRIOK 2 KAV-B No.3A RT.0 RW.0",
                    "no_telp_pelapor": "6281249902985",
                    "keterangan_pelapor": "Sudah melaksanakan pembayaran Token via Mobile Banking BRI dan transaksi dinyatakan berhasil... namun saat input token di kWh meter beberapa kali dinyatakan gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020101616",
                    "waktu_lapor": "01/02/2023 08:55:12",
                    "waktu_response": "01/02/2023 12:36:53",
                    "waktu_recovery": "01/02/2023 13:44:07",
                    "durasi_response_time": 13301,
                    "durasi_recovery_time": 4034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ismail",
                    "alamat_pelapor": "JLN MEDAN BELAWAN KM, 6.5",
                    "no_telp_pelapor": "6281263656718",
                    "keterangan_pelapor": "kpd yth Bpk pimpinan PT PLN di tempat, pak saya ada mengajukan permohonan pemasangan baru listrik PLN, dan saya sudah membayar PB dan ujl nya, namun sampai saat ini belum ada realisasi dari pihak PLN setempat, jadi saya Mhn kpd Bpk pimpinan PT pln membantu saya agar listrik saya terpasang karena saya sangat butuhkan arus listrik tsb, dan ini data permohonan saya, nama   munawir qalbi, alamat jlnedan belawan  km 6.5 , daya 132000 , non registrasi pembayaran 1280111022075 , atas bantuan Bpk pimpinan PLN saya mengucapkan terimankasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020101619",
                    "waktu_lapor": "01/02/2023 08:55:26",
                    "waktu_response": "01/02/2023 11:09:11",
                    "waktu_recovery": "01/02/2023 12:53:29",
                    "durasi_response_time": 8025,
                    "durasi_recovery_time": 6258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ambaranhosman",
                    "alamat_pelapor": "seruni",
                    "no_telp_pelapor": "6287743319396",
                    "keterangan_pelapor": "kWh periksa Dan tidak dapat mask pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101622",
                    "waktu_lapor": "01/02/2023 08:55:38",
                    "waktu_response": "01/02/2023 09:00:44",
                    "waktu_recovery": "01/02/2023 11:04:09",
                    "durasi_response_time": 306,
                    "durasi_recovery_time": 7405,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Rizky Ramadhan",
                    "alamat_pelapor": "XX BELITUNG No.0 RT. RW.",
                    "no_telp_pelapor": "6281345151518",
                    "keterangan_pelapor": "halo,\\nsaya ingin mengubah sambungan listrik dirumah saya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020101623",
                    "waktu_lapor": "01/02/2023 08:55:43",
                    "waktu_response": "01/02/2023 08:57:58",
                    "waktu_recovery": "01/02/2023 08:59:34",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Candra Stiawan",
                    "alamat_pelapor": "PR GAZA RESIDENCE KAV 51 No.",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101626",
                    "waktu_lapor": "01/02/2023 08:55:57",
                    "waktu_response": "01/02/2023 11:10:05",
                    "waktu_recovery": "01/02/2023 12:51:51",
                    "durasi_response_time": 8048,
                    "durasi_recovery_time": 6106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZIZUL HAKIM",
                    "alamat_pelapor": "DN TENGONAK No. RARANG BAT",
                    "no_telp_pelapor": "6283131094006",
                    "keterangan_pelapor": "Token listrik gagal terus,padahal nomor token yang di pencet sudah sama dengan nomor token yang di beli",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101633",
                    "waktu_lapor": "01/02/2023 08:56:32",
                    "waktu_response": "01/02/2023 09:15:44",
                    "waktu_recovery": "01/02/2023 09:51:38",
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 2154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maman surahman",
                    "alamat_pelapor": "PR RUKO SENTRA BISNIS BLOK F No.21 MDN SATRIA",
                    "no_telp_pelapor": "62895353620717",
                    "keterangan_pelapor": "minta di bntu pak daya ya masi dya 3500 ya pak blom 6600 ya pak bisa di bantu setatus ya pak biyar bisa berubah pak ke 6600 pak ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5123020100284",
                    "waktu_lapor": "01/02/2023 08:56:43",
                    "waktu_response": "01/02/2023 09:11:04",
                    "waktu_recovery": "01/02/2023 09:23:40",
                    "durasi_response_time": 861,
                    "durasi_recovery_time": 756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VINCEN ",
                    "alamat_pelapor": "JL MANGGA BESAR RAYA NO.47 JA KEL MAPAR KEC TAMANSARI JAKBAR / ACUAN LOKASI DEKAT BEKAS APOTIK BUDI / KANTIN CINA",
                    "no_telp_pelapor": "081284985840",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123013100582 PELANGGAN KONFIRMASI MOHON PENGECEKAN KABEL-KABEL PLN YANG DI TIANG LSITRIK KARENA SEBELUMNYA TGL 26/01/2023 ADA PERCIKAN API DAN SUARA LEDAKAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020101637",
                    "waktu_lapor": "01/02/2023 08:57:07",
                    "waktu_response": "01/02/2023 08:59:40",
                    "waktu_recovery": "01/02/2023 09:15:48",
                    "durasi_response_time": 153,
                    "durasi_recovery_time": 968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYUDI ALAMSYAH",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "082225229152",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JAN/2023 = 16099, ST APP TGL 02/01/2023 = 15905. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKANAGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT K5423010202732",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101646",
                    "waktu_lapor": "01/02/2023 08:58:20",
                    "waktu_response": "01/02/2023 09:23:36",
                    "waktu_recovery": "01/02/2023 12:02:10",
                    "durasi_response_time": 1516,
                    "durasi_recovery_time": 9514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antonius Didik Heri prayitna",
                    "alamat_pelapor": "menulis sumbersari moyudan sleman yogyakarta",
                    "no_telp_pelapor": "62882005842237",
                    "keterangan_pelapor": "setelah di ganti meteran jadi boros",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020101647",
                    "waktu_lapor": "01/02/2023 08:58:24",
                    "waktu_response": "01/02/2023 09:02:51",
                    "waktu_recovery": "01/02/2023 10:17:33",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 4482,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Resti Rahayu",
                    "alamat_pelapor": "KP BOJONG DENGKENG No. RT.3 RW.6",
                    "no_telp_pelapor": "6281286518017",
                    "keterangan_pelapor": "setiap kali mengisi token listrik selalu gagal, dimohon untuk memberikan solusi agar masalah ini bisa segera teratasi. terima kasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANGGEUNG"
                },
                {
                    "no_laporan": "K5423020101655",
                    "waktu_lapor": "01/02/2023 08:58:51",
                    "waktu_response": "01/02/2023 08:59:44",
                    "waktu_recovery": "01/02/2023 09:00:38",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imron Rosyidi",
                    "alamat_pelapor": "rt 05 rw 02 dusun krajan brani wetan maron probolinggo jawa timur",
                    "no_telp_pelapor": "6285333276196",
                    "keterangan_pelapor": "tidak bisa beli token padhal masih tanggal 1",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101656",
                    "waktu_lapor": "01/02/2023 08:58:56",
                    "waktu_response": "01/02/2023 09:33:55",
                    "waktu_recovery": "01/02/2023 10:22:24",
                    "durasi_response_time": 2099,
                    "durasi_recovery_time": 2909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tommy Setyo Aprilianto",
                    "alamat_pelapor": "JL DS PEKAYON BL D/B2 No.43",
                    "no_telp_pelapor": "628118137766",
                    "keterangan_pelapor": "sudah selama 2 bulan terakhir tagihan listrik tiba-tiba membengkak. mhn dicek kWh meter nya khawatir ada kebocoran instalasi listrik.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5223020100379",
                    "waktu_lapor": "01/02/2023 09:00:12",
                    "waktu_response": "01/02/2023 09:33:06",
                    "waktu_recovery": "01/02/2023 09:45:14",
                    "durasi_response_time": 1974,
                    "durasi_recovery_time": 728,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AIKARTININGSIH ",
                    "alamat_pelapor": "JL CIMERANG NO 115 KP CIPARANG, DESA CIPATAT RT-3 / RW-7 KEC CIPATAT KAB BANDUNG BARAT // DEKAT DENGAN MASJID AL FALAH ",
                    "no_telp_pelapor": "6285721624006",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN PTL MENYALA  SISA TOKEN 70 KWH TIDAK ADA PERUBAHAN NO METER DAN BLOCKING TOKEN. PELANGGAN MENGHUBUNGI KEMBALI, MOHON DITINDAKLANJUTI (CC.55.ASTARI)\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RAJAMANDALA"
                },
                {
                    "no_laporan": "K5323020100149",
                    "waktu_lapor": "01/02/2023 09:00:12",
                    "waktu_response": "01/02/2023 12:24:17",
                    "waktu_recovery": "01/02/2023 15:59:34",
                    "durasi_response_time": 12245,
                    "durasi_recovery_time": 12917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFIAN",
                    "alamat_pelapor": "JL PASAR MINGGU RT -/-  NO 0 DESA DUANO, KEC SUWAWA TENGAH, KAB. BONE BOLANGO, GORONTALO. SETEMPAT TOKO GALLERY NAILA ",
                    "no_telp_pelapor": "02517502951",
                    "keterangan_pelapor": "TGL 13/01/23 PEMABAYARAN PROSES PB ( B1T/2200VA) DENGAN NO AGENDA DAN NO REG 3165012101785. BP DAN UJL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT NO LAPOR K5423012502265. STATUS SELESAI. BELUM ADA PENANGANAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TELAGA"
                },
                {
                    "no_laporan": "K5423020101669",
                    "waktu_lapor": "01/02/2023 09:00:46",
                    "waktu_response": "01/02/2023 09:47:05",
                    "waktu_recovery": "01/02/2023 10:50:10",
                    "durasi_response_time": 2779,
                    "durasi_recovery_time": 3785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HERTATI",
                    "alamat_pelapor": "DS KAMNELO NO.LUHU KEC.PIRU KAB PULAU MULA BELAKANG",
                    "no_telp_pelapor": "081315661246",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR 15 HARI LALU PETUGAS DATANG KE LOKASI UNTUK MELAKUKAN PEMUTUSAN SEMENTARA DI LOKASI YBS, TERKAIT TUNGGAKAN. SESUAI INFO PELANGGAN YBS TELAH DATANG KE UNIT TERKAIT PEMBAYARAN TUNGGAKAN TSBT NAMUN YBS DIINFORMASIKAN NO REG DAN DISARANKAN DI BAYAR KE MINIMARKET, NAMUN NO REG TIDAK TEMUKAN. BEDASARKAN DATA PADA AP2T ID PEL SAAT INI SUDAH MENJADI LAYANAN PRABAYAR DAN PEMBAYARAN REKENING HANYA SAMPAI MEI 2022, NAMUN DI PERSIL PELANGGAN MASIH TERPASANG APP PASCABAYAR",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP HITU"
                },
                {
                    "no_laporan": "K5423020101680",
                    "waktu_lapor": "01/02/2023 09:01:53",
                    "waktu_response": "01/02/2023 09:33:22",
                    "waktu_recovery": "01/02/2023 15:49:30",
                    "durasi_response_time": 1889,
                    "durasi_recovery_time": 22568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad ruland marua dunggio",
                    "alamat_pelapor": "JL PASAR TANAH MERAH No.5B RT.4 RW.13 PENGASINAN",
                    "no_telp_pelapor": "6289513635209",
                    "keterangan_pelapor": "no tlpn sya berubah 095692830787",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020101683",
                    "waktu_lapor": "01/02/2023 09:01:57",
                    "waktu_response": "01/02/2023 09:41:07",
                    "waktu_recovery": "01/02/2023 10:32:53",
                    "durasi_response_time": 2350,
                    "durasi_recovery_time": 3106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jihan Apriana",
                    "alamat_pelapor": "KP MALANG NENGAH No.0 RT.0 RW.0 MEDONG",
                    "no_telp_pelapor": "6285773747200",
                    "keterangan_pelapor": "tidak bisa beli token listrik ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANDEGLANG"
                },
                {
                    "no_laporan": "K5123020100298",
                    "waktu_lapor": "01/02/2023 09:02:49",
                    "waktu_response": "01/02/2023 09:05:35",
                    "waktu_recovery": "01/02/2023 13:28:08",
                    "durasi_response_time": 166,
                    "durasi_recovery_time": 15753,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL.SIWALAN NO0 DN TONDOMULYO RT-3 / RW-1 KEL GADUNGAN KEC PUNCU KAB KEDIRI. DEKAT PEREMPATAN",
                    "no_telp_pelapor": "085736767409",
                    "keterangan_pelapor": "NM 14009676199 KESULITAN PEMBELIAN TOKEN DI SHOPEE DENGAN KETERANGAN NM TIDAK TERDAFTAR DAN KETERANGAN KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 626,16 KWH.BELUM ADA GANTI KWH METER. PELANGGAN JUGA INGIN DILAKUKAN PENGGANTIAN KWH METER KARENA KEMARIN MENOLAK",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020101686",
                    "waktu_lapor": "01/02/2023 09:02:47",
                    "waktu_response": "01/02/2023 09:11:40",
                    "waktu_recovery": "01/02/2023 09:40:13",
                    "durasi_response_time": 533,
                    "durasi_recovery_time": 1713,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUCHAMAD FATHONY",
                    "alamat_pelapor": "JL MANUKAN REJO 10 BLOK 4E No.16 RT.3 RW.6 MANUKAN",
                    "no_telp_pelapor": "62818300358",
                    "keterangan_pelapor": "no idpel ganti?dulu 86001378081 sekarang berubah sudah saya belikan token gak bisa di input, gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020101687",
                    "waktu_lapor": "01/02/2023 09:02:59",
                    "waktu_response": "01/02/2023 09:04:50",
                    "waktu_recovery": "01/02/2023 09:05:38",
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sueb",
                    "alamat_pelapor": "DN RANGKANG No. RT.4 RW.2",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "boros",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101690",
                    "waktu_lapor": "01/02/2023 09:03:18",
                    "waktu_response": "01/02/2023 09:08:27",
                    "waktu_recovery": "01/02/2023 13:15:20",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 14813,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bagus Harry Sudarmono",
                    "alamat_pelapor": "JL JL PERMATA MIRAH NO1A",
                    "no_telp_pelapor": "6281219703163",
                    "keterangan_pelapor": "ingin tambah daya dari 16.500va menjadi 23.000va",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5323020100157",
                    "waktu_lapor": "01/02/2023 09:04:24",
                    "waktu_response": "01/02/2023 09:24:57",
                    "waktu_recovery": "01/02/2023 09:43:37",
                    "durasi_response_time": 1233,
                    "durasi_recovery_time": 1120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU INA",
                    "alamat_pelapor": "JL.KH ABDUL AJIS DS.KEPUH ANYAR RT/RW 2/3 NO.50 KEC.MOJOANYAR KAB.MOJOKERTO",
                    "no_telp_pelapor": "08970349330",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN TAGLIS JAN 23 BESERTA BK SUDAH DILUNASI VIA BANK BTN. PTL INGIN DISAMBUNG KEMBALI KARENA DI LOKASI APP METER SUDAH DIBONGKAR RAMPUNG OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020101698",
                    "waktu_lapor": "01/02/2023 09:04:22",
                    "waktu_response": "01/02/2023 10:36:25",
                    "waktu_recovery": "01/02/2023 14:25:47",
                    "durasi_response_time": 5523,
                    "durasi_recovery_time": 13762,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MASLIHA",
                    "alamat_pelapor": "Perumahan Cahaya Darussalam 3",
                    "no_telp_pelapor": "6281279345312",
                    "keterangan_pelapor": "kwh meter rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5523020100202",
                    "waktu_lapor": "01/02/2023 09:05:14",
                    "waktu_response": "01/02/2023 09:06:13",
                    "waktu_recovery": "01/02/2023 09:46:39",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 2426,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PURNAMA",
                    "alamat_pelapor": "PR CLUSTER PERSADA CURUG BLOK C NO 02 RT 02 RW 14 JL. DIKAPENDA KEL SUKABAKTI KEC CURUG KAB TANGGERANG ",
                    "no_telp_pelapor": "081381632126",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 18.70 KWH \\nNO TOKEN : 56721727525361646441\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101704",
                    "waktu_lapor": "01/02/2023 09:05:06",
                    "waktu_response": "01/02/2023 12:55:48",
                    "waktu_recovery": "01/02/2023 13:01:32",
                    "durasi_response_time": 13842,
                    "durasi_recovery_time": 344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU OLIVIA ",
                    "alamat_pelapor": "JL LINTAS SUMATERA NO 0 RT --/-- KEL  BANJAR AGUNG KEC DWI WARGA TUNGGAL JAYA  KAB. TULANG BAWANG, LAMPUNG// DEPAN INDOMARET",
                    "no_telp_pelapor": "082279960422",
                    "keterangan_pelapor": "TGL 18/01/23  PEMBAYARAN BP PROSES PB DAYA  B1T/  1300 VA  DGN NO REG 1733012258337 HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI INFO PELANGGAN SUDAH MEMILIKI SLO. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO :  K5423012801446 DAN K5423012803269 , SESUAI INFORMASI PELANGGAN, BELUM DITINDAKLANJUTI & LISTRIK DI LOKASI MASIH PADAM. PELANGGAN MENGINGINKAN KONFIRMASI DARI APL SETEMPAT TERKAIT KEPASTIAN PROSES TSB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENGGALA"
                },
                {
                    "no_laporan": "K5323020100160",
                    "waktu_lapor": "01/02/2023 09:05:08",
                    "waktu_response": "01/02/2023 10:03:31",
                    "waktu_recovery": "01/02/2023 10:10:36",
                    "durasi_response_time": 3503,
                    "durasi_recovery_time": 425,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000257868",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JL  - PR GRIYA WINAYA BLOK A5 NO 18 KEL PASIR WANGI KEC UJUNGBERUNG KOTA BANDUNG",
                    "no_telp_pelapor": "081212866900",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN TAGIHAN MELONJAK DAN  HANYA DIKENAKAN REKMIN SAJA KARENA SEBELUMNYA PAGAR TERKUNCI . STAND METER DALAM DATA TGL 29/1/2022 DAN   01/02/2023 18198. PELANGGAN INGIN SEGERA DIKONFIRMASI MENGENAI HAL TSB KARENA MENURUT PELANGAN BUKAN MERUPAKAN KESALAHAN DARI PELANGGAN DAN INGIN ADA KEBIJAKAN PEMBAYARAN . PELANGGAN KEBERATAN UNTUK MELAKUKAN PEMBAYARAN DENGAN LONJAKAN TSB  .   INGIN SEGERA DITINDAKLANJUTI SEBELUM MELAPORKAN KE MEDIA . MOHON DIBANTU \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020101709",
                    "waktu_lapor": "01/02/2023 09:05:41",
                    "waktu_response": "01/02/2023 09:37:25",
                    "waktu_recovery": "01/02/2023 10:08:56",
                    "durasi_response_time": 1904,
                    "durasi_recovery_time": 1891,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WIWOHO",
                    "alamat_pelapor": "DK KRICAK KR GENENG No.0 RT. 1 RW. 6 KARANGGNG",
                    "no_telp_pelapor": "6281259617091",
                    "keterangan_pelapor": "kabel banyak yg lecet diatas genteng ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5523020100203",
                    "waktu_lapor": "01/02/2023 09:05:42",
                    "waktu_response": "01/02/2023 09:12:04",
                    "waktu_recovery": "01/02/2023 09:27:55",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 951,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "910211149088",
                    "nama_pelapor": "IBU FANI/BP DIMAS",
                    "alamat_pelapor": "JL DOUBLE SIX  NO-BR- KEL SEMINYAK KEC KUTA KAB BADAN LOKASI: TOWER SIRINE TSUNAMI ",
                    "no_telp_pelapor": "0361480200",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN BERHENTI BERLANGGANAN (P1/5500VA), NOMER KTP : 3515132611820002, ALASAN : KARENA SUDAH SELESAI PENGGUNAANNYA DI LOKASI\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101711",
                    "waktu_lapor": "01/02/2023 09:06:08",
                    "waktu_response": "01/02/2023 09:07:40",
                    "waktu_recovery": "01/02/2023 09:44:39",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 2219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KASWIN ",
                    "alamat_pelapor": "KOMPLEK TEGAL RT 001 RW 002 NO 26 BLOK - JL - KEL GEBANG RAYA KEC PRIUK KOTA TANGERANG ACUAN PEMANCINGAN ",
                    "no_telp_pelapor": "081219654544",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN GESER SR TERKAIT RENOVASI BANGUNAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101714",
                    "waktu_lapor": "01/02/2023 09:06:28",
                    "waktu_response": "01/02/2023 09:29:56",
                    "waktu_recovery": "01/02/2023 10:28:39",
                    "durasi_response_time": 1408,
                    "durasi_recovery_time": 3523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rano rifael",
                    "alamat_pelapor": "uwuran 1 lingkungan 2",
                    "no_telp_pelapor": "6285240054378",
                    "keterangan_pelapor": "tidak bisa isi pulsa listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5123020100308",
                    "waktu_lapor": "01/02/2023 09:06:32",
                    "waktu_response": "01/02/2023 09:09:45",
                    "waktu_recovery": "01/02/2023 09:36:50",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 1625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000001492327",
                    "nama_pelapor": "BU TANTO",
                    "alamat_pelapor": "KK VILA MAS INDAH BLOK C9 NO 16 JL SUNGA ROKAN RT 3 RW 15 KEL HARAPAN BARU KEC BEKASI UTARA KOTA BEKASI/ DEKAT TK ARDIKA JAYA",
                    "no_telp_pelapor": "085217168624",
                    "keterangan_pelapor": "PELANGGAN INGIN MELAKUKAN PEMBAYARAN TAGIHAN REKENING BULAN JANUARI KARENA PELANGGAN MERASATIDAK  MEMBAYAR DI BULAN TERSEBUT MOHON BANTU KONFIRMASI KE PELANGGAN.\\nTANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 BESERTA BK TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI. PELANGGAN KONFIRMASI BELUM MELAKUKAN PEMBAYARAN TAGIHAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS, JADI PADA WAKTU MEMBAYAR TAGIHAN YANG KELUAR HANYA TAGIHAN BULAN FEBRUARI.\\nID PEL 537314317161",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020101715",
                    "waktu_lapor": "01/02/2023 09:06:43",
                    "waktu_response": "01/02/2023 09:23:53",
                    "waktu_recovery": "01/02/2023 09:29:30",
                    "durasi_response_time": 1030,
                    "durasi_recovery_time": 337,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elmoris Telaumbanua",
                    "alamat_pelapor": "fadoro",
                    "no_telp_pelapor": "6282235822033",
                    "keterangan_pelapor": "padam",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5423020101716",
                    "waktu_lapor": "01/02/2023 09:06:52",
                    "waktu_response": "01/02/2023 09:29:08",
                    "waktu_recovery": "01/02/2023 13:54:05",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 15897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARYONO",
                    "alamat_pelapor": "JL KEBON JAYA No.14 RT.4 RW.6 KEBONAGUNG",
                    "no_telp_pelapor": "6285236446879",
                    "keterangan_pelapor": "kwh meter buram tolong segera diganti",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020101719",
                    "waktu_lapor": "01/02/2023 09:06:56",
                    "waktu_response": "01/02/2023 09:08:56",
                    "waktu_recovery": "01/02/2023 10:10:39",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 3703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikbal",
                    "alamat_pelapor": "KP CICAYUR 2 RT 01 03 No.",
                    "no_telp_pelapor": "6282123337983",
                    "keterangan_pelapor": "kwh meter tidak bisa beli pulsa ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101721",
                    "waktu_lapor": "01/02/2023 09:07:09",
                    "waktu_response": "01/02/2023 11:17:49",
                    "waktu_recovery": "01/02/2023 11:38:25",
                    "durasi_response_time": 7840,
                    "durasi_recovery_time": 1236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA",
                    "alamat_pelapor": "DN GUGUAK TINGGI No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282174525191",
                    "keterangan_pelapor": "token saya kenapa tidak bisa dimasukkan?.\\nsudah dimasukkan 3x tapi GAGAL?.\\nToken 500ribu dibayarkan via bni mobile banking nomor reff 0999171BNI0102230815076263323021. \\nBagaimana solusinya ini?.\\nterimakasih.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTO TUO"
                },
                {
                    "no_laporan": "K5423020101722",
                    "waktu_lapor": "01/02/2023 09:07:13",
                    "waktu_response": "01/02/2023 09:20:23",
                    "waktu_recovery": "01/02/2023 09:26:16",
                    "durasi_response_time": 790,
                    "durasi_recovery_time": 353,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alno Grahana",
                    "alamat_pelapor": "Trans Buru Mako-Modaumohe",
                    "no_telp_pelapor": "6281341078330",
                    "keterangan_pelapor": "Permohonan pindah tarif R1MT 900V ke B1 900V",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAKO"
                },
                {
                    "no_laporan": "K5423020101725",
                    "waktu_lapor": "01/02/2023 09:07:21",
                    "waktu_response": "01/02/2023 09:09:38",
                    "waktu_recovery": "01/02/2023 09:11:04",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TONY SETIAWAN",
                    "alamat_pelapor": "DN KLUANGAN TLOGOARGO TIRIS No.- RT.12 RW.5",
                    "no_telp_pelapor": "6285746801528",
                    "keterangan_pelapor": "beli token gagal mohon batuannya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101727",
                    "waktu_lapor": "01/02/2023 09:07:39",
                    "waktu_response": "01/02/2023 10:40:28",
                    "waktu_recovery": "01/02/2023 14:24:01",
                    "durasi_response_time": 5569,
                    "durasi_recovery_time": 13413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAISAL",
                    "alamat_pelapor": "DN DESA TOMPIRA,DIDEPAN WARUNG MAKAN TOMPIR, TOMPIRA, PETASIA TIMUR, KAB. MOROWALI UTARA, SULAWESI TENGAH",
                    "no_telp_pelapor": "082215878534 ",
                    "keterangan_pelapor": "LAPORAN BERULANG TERKAIT K5423012702422 PERMASALAHAN SEBELUMNYA TGL 10/1/2023 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN NOMOR AGENDA 312909912301108072. TGL 10/1/2023  BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN DI HUBUNGI PETUGAS TGL 10/1/2023 PERIHAL MASIH MENUNGGU KETERSEDIAAN KABEL DAN PELANGGAN TETAP INGIN DIAJUKAN PASANG BARUNYA. HINGGA SAAT INI BELUM ADA TINDAKLANJUT.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOLONEDALE"
                },
                {
                    "no_laporan": "K5423020101728",
                    "waktu_lapor": "01/02/2023 09:07:35",
                    "waktu_response": "01/02/2023 09:19:25",
                    "waktu_recovery": "01/02/2023 10:35:26",
                    "durasi_response_time": 710,
                    "durasi_recovery_time": 4561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Corleone Pramudya",
                    "alamat_pelapor": "PR DUREN JAYA A No.0 RT.000 RW.00 DRN JAYA",
                    "no_telp_pelapor": "6285286269196",
                    "keterangan_pelapor": "pak/bu, ko tagihan saya bulan ini kurang dari 20rb ya, mohon info, terima kasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020101731",
                    "waktu_lapor": "01/02/2023 09:07:54",
                    "waktu_response": "01/02/2023 09:34:18",
                    "waktu_recovery": "01/02/2023 10:04:56",
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 1838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KARTIKASARI",
                    "alamat_pelapor": "KP CIJAGRA No. RT.14 RW.5 CIROYOM",
                    "no_telp_pelapor": "6281902276507",
                    "keterangan_pelapor": "isi token gagal kenapa ya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020101733",
                    "waktu_lapor": "01/02/2023 09:08:04",
                    "waktu_response": "01/02/2023 09:10:54",
                    "waktu_recovery": "01/02/2023 09:43:52",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 1978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SINAGA",
                    "alamat_pelapor": "PR RAJEG ASRI BLOK F 1 NO 27 RT 16 / RW 2 KEL RAJEG KEC RAJEG KAB TANGERANG BANTEN / DEKAT POS RW 2 ",
                    "no_telp_pelapor": "085218122226",
                    "keterangan_pelapor": "TGL 25/11/22 DATANG KE APL SETEMPAT MEGAJUKAN PROSES PB KEMBALI (R1/1300 VA) MELALUI APL SETEMPAT. PERSAYARATAN (SERTIFIKAT, PBB, KTP DAN ID PEL TETANGGA) TELAH DIBERIKAN KE APL SETEMPAT. TGL 25/11/22 TELAH DILAKUKAN PELUNASAN BIAYA PENYAMBUNGA KEMBALI TANPA NO REG HANYA DIBERIKAN KWITANSI SEBESAR RP 1.700.000,- TELAH DILAKUKAN PELUNASAN  MELALUI APL SETEMPAT. SEKITAR PERTENGAAN  DES 22 DISARANKAN UNTUK BERKOORDINASI KEPADA (BP KUSNADI 081285166180) NAMUN NO TELP TSB TIDAK DAPAT DIHUBUNGI. HINGGA SAAT INI BELUM ADA TINDAK LANJUT. TGL 19/01/23 PELANGGAN SUDAH DIHUBUNGI OLEH PETUGAS VIA WA (08111221776), DIINFORMASIKAN BAHWA UANG PROSES PB TSB AKAN DIKEMBALIKAN DIKARENAKAN YBS MASIH TERDAFTAR PADA ID PEL LAMA (546501094497), DAN SUDAH MENGIRIMKAN FOTO BUKTI KEHILANGAN DARI KEPOLISIAN DAN BUKU REKENING VIA WA, TGL 21/01/23 SUDAH DIKONFIRMASI PETUGAS UNIT DIINFORMASIKAN UNTUK MENUNGGU DAN YBS MERASA KECEWA ATAS PELAYANAN UNIT TERKAIT KARENA HINGGA SAAT INI BELUM ADA PENGEMBALIAN DANA DAN TINDAK LANJUT. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101734",
                    "waktu_lapor": "01/02/2023 09:08:09",
                    "waktu_response": "01/02/2023 09:11:36",
                    "waktu_recovery": "01/02/2023 09:38:03",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 1587,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL VETERAN KP KEBON KELAPA  RT-5 / RW-4 NO -  KEL -  KEC PS KEMIS KAB TANGERANG \\nSETEMPAT NASI PECEL IBU TINI ",
                    "no_telp_pelapor": "081282972892",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, SESUAI INFO PELANGGAN PETUGAS DATANG 29/12/22 UNTUK MELAKUKAN PENGECEKAN APP YANG TIDAK BERFUNGSI (KWH TIDAK BERKURANG), YBS DI UNDANG KE UNIT SETEMPAT, DAN PETUGAS AKAN MELAKUKAN PENGGANTIAN APP, NAMUN SAAT INI MASIH BELUM ADA REALISASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101736",
                    "waktu_lapor": "01/02/2023 09:08:22",
                    "waktu_response": "01/02/2023 09:09:09",
                    "waktu_recovery": "01/02/2023 10:04:34",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 3325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL MAWAR MERAH 1 GG 7 NO.255 RT 6/8 KEL MALAKA JAYA KEC DUREN SAWIT JAKTIM",
                    "no_telp_pelapor": "082213259137",
                    "keterangan_pelapor": "PELANGGAN DENGAN ID METER 14007088850 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PTL TIDAK PADAM. PELANGGAN TIDAK MENGETAHUI SISA KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020101737",
                    "waktu_lapor": "01/02/2023 09:08:19",
                    "waktu_response": "01/02/2023 09:12:17",
                    "waktu_recovery": "01/02/2023 11:05:29",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 6792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yonatan",
                    "alamat_pelapor": "JL JL. RAYA CISEENG KP. RAWA RT 01/04 KEC. No.",
                    "no_telp_pelapor": "6287777788364",
                    "keterangan_pelapor": "kwh meter tidak bisa beli token ..",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101738",
                    "waktu_lapor": "01/02/2023 09:08:19",
                    "waktu_response": "01/02/2023 09:12:33",
                    "waktu_recovery": "01/02/2023 10:24:48",
                    "durasi_response_time": 254,
                    "durasi_recovery_time": 4335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hapri Andi",
                    "alamat_pelapor": "KP BLOK ASEM No. RT.1 RW.3 MEKARMUKTI",
                    "no_telp_pelapor": "6281398072408",
                    "keterangan_pelapor": "kwh meter ini tidak bisa melakukan pengisian pulsa token.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020101739",
                    "waktu_lapor": "01/02/2023 09:08:20",
                    "waktu_response": "01/02/2023 09:11:41",
                    "waktu_recovery": "01/02/2023 09:26:44",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "onya",
                    "alamat_pelapor": "DS TAKOME No.0 0",
                    "no_telp_pelapor": "6281342807247",
                    "keterangan_pelapor": "meter gangguan dari kemarin sore...lampu mati dari kemarin sore",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5323020100161",
                    "waktu_lapor": "01/02/2023 09:08:54",
                    "waktu_response": "01/02/2023 09:11:28",
                    "waktu_recovery": "01/02/2023 09:28:23",
                    "durasi_response_time": 154,
                    "durasi_recovery_time": 1015,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000004508323",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL.DR SETIABUDI NO.174 RT4 RW 5 KEL. HEGARMANAH KEC. CIDADAP KOTA BANDUNG",
                    "no_telp_pelapor": "0222035493",
                    "keterangan_pelapor": "TGL 03/01/2023  PENANGANAN GANGGUAN APP PASKABAYAR RUSAK OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG.  MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5323020100162",
                    "waktu_lapor": "01/02/2023 09:08:53",
                    "waktu_response": "01/02/2023 09:18:05",
                    "waktu_recovery": "01/02/2023 10:14:33",
                    "durasi_response_time": 552,
                    "durasi_recovery_time": 3388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CLARA",
                    "alamat_pelapor": "JL FLAMBOYAN/JL GITO GATI NO.88 RT-3 RW-11 KEL TAMBAK REJO KEC NGAGLIK KAB SLEMAN  ",
                    "no_telp_pelapor": "087821210688",
                    "keterangan_pelapor": "PELANGGAN MERASA PEMAKAIAN STROOM BOROS,SEDANGKAN PEMAKIAN LISTRIK NORMAL.PELANGGAN MEMINTA DILAKUKAN PENGECEKAN KELOKASI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020101746",
                    "waktu_lapor": "01/02/2023 09:08:56",
                    "waktu_response": "01/02/2023 09:16:07",
                    "waktu_recovery": "01/02/2023 09:19:50",
                    "durasi_response_time": 431,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eviana ratnasari",
                    "alamat_pelapor": "jl. dahlia 10 blok i10 no.2 rt.001 rw.19 kirana cibitung",
                    "no_telp_pelapor": "6289638864592",
                    "keterangan_pelapor": "tagihan melebihi stand meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020101751",
                    "waktu_lapor": "01/02/2023 09:09:19",
                    "waktu_response": "01/02/2023 09:09:48",
                    "waktu_recovery": "01/02/2023 09:12:20",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PERMATA AYU III NO.10 No.",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101754",
                    "waktu_lapor": "01/02/2023 09:09:43",
                    "waktu_response": "01/02/2023 09:10:12",
                    "waktu_recovery": "01/02/2023 09:13:46",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "PR VIRGINIA VILLAGE COVINGTON No.18 GD SERPONG",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101755",
                    "waktu_lapor": "01/02/2023 09:09:47",
                    "waktu_response": "01/02/2023 09:11:37",
                    "waktu_recovery": "01/02/2023 09:12:43",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul malik",
                    "alamat_pelapor": "DS ALASTENGAH No.0 RT.14 RW.4",
                    "no_telp_pelapor": "6285748823982",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101757",
                    "waktu_lapor": "01/02/2023 09:10:01",
                    "waktu_response": "01/02/2023 10:19:43",
                    "waktu_recovery": "01/02/2023 13:43:41",
                    "durasi_response_time": 4182,
                    "durasi_recovery_time": 12238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALAM",
                    "alamat_pelapor": "JL TAMANYELENG DESA BODDIA, TAMANYELENG, BAROMBONG, KAB. GOWA, SULAWESI SELATAN",
                    "no_telp_pelapor": "085255411235",
                    "keterangan_pelapor": "TGL 10/11/22 PROSES PB (R1T/900 VA) DENGAN NO AGENDA 321319912211109855 DAN NO REG 3213112121781. TGL 21 / 11 / 22 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\nLAPOR KEMBALI TGL 01/02/2023 9:13 CC.54.MEGAWATI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020101762",
                    "waktu_lapor": "01/02/2023 09:10:27",
                    "waktu_response": "01/02/2023 09:10:48",
                    "waktu_recovery": "01/02/2023 09:13:52",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PER BSD BLOK C7 NO.07A SEK 1-6",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101763",
                    "waktu_lapor": "01/02/2023 09:10:40",
                    "waktu_response": "01/02/2023 09:11:22",
                    "waktu_recovery": "01/02/2023 10:39:16",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 5274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sadan",
                    "alamat_pelapor": "DN DAWUHAN No. RT.22 RW.6",
                    "no_telp_pelapor": "6281331251607",
                    "keterangan_pelapor": "penambahan daya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020101765",
                    "waktu_lapor": "01/02/2023 09:10:43",
                    "waktu_response": "01/02/2023 09:12:05",
                    "waktu_recovery": "01/02/2023 09:14:02",
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.40 SEK XII",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101768",
                    "waktu_lapor": "01/02/2023 09:10:52",
                    "waktu_response": "01/02/2023 09:16:40",
                    "waktu_recovery": "01/02/2023 10:16:41",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 3601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titis Adiatmanta",
                    "alamat_pelapor": "KK BUMI MONDOROKO GR I No.002 RT.00 RW.00 MONDOROKO",
                    "no_telp_pelapor": "6287834543933",
                    "keterangan_pelapor": "Gagal Isi No Token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020101771",
                    "waktu_lapor": "01/02/2023 09:11:04",
                    "waktu_response": "01/02/2023 09:16:01",
                    "waktu_recovery": "01/02/2023 13:13:05",
                    "durasi_response_time": 297,
                    "durasi_recovery_time": 14224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TIN/BP BUDIONO ",
                    "alamat_pelapor": "JL PREPEDAN NO 58 RT01/09 KEL KAMAL KEC KALIDERES JAKARTA BARAT. ",
                    "no_telp_pelapor": "0215823881",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGAN SELAMANYA. PEMOHON SEBBAGAI PEMILIK ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020101780",
                    "waktu_lapor": "01/02/2023 09:12:06",
                    "waktu_response": "01/02/2023 09:18:11",
                    "waktu_recovery": "01/02/2023 09:43:31",
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 1520,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUSAN/susanryantii / BP. ANGGI  ",
                    "alamat_pelapor": "KOSAN BAPAK ARNOKO, NO.4, RT.5/RW.3, SUKAMAHI, CIKARANG PUSAT (KAMAR B2) CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT, ID, 17814",
                    "no_telp_pelapor": "082216629685",
                    "keterangan_pelapor": "MOHON DITINDAK LANJUTI PELANGGAN ID METER 14237735411 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN TERKAIT BLOKING PEMBELIAN SISA KWH 20.0|| CC.54.AGUSTINUS ",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101783",
                    "waktu_lapor": "01/02/2023 09:12:18",
                    "waktu_response": "01/02/2023 09:15:35",
                    "waktu_recovery": "01/02/2023 09:24:05",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELA LENAWATI",
                    "alamat_pelapor": "JL.CIBANGUN KALER 2 RT/RW 01/12 KEL. CIHERANG KEC. CIBEUREUM KOTA TASIKMALAYA JAWABARAT  & MASUK GANG DEPAN WARUNG  ANDIN",
                    "no_telp_pelapor": "085721539493",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN SISA KWH 129. ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020101785",
                    "waktu_lapor": "01/02/2023 09:12:17",
                    "waktu_response": "01/02/2023 09:36:24",
                    "waktu_recovery": "01/02/2023 11:38:50",
                    "durasi_response_time": 1447,
                    "durasi_recovery_time": 7346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "achmad baidowi",
                    "alamat_pelapor": "KK VILLA NUSA INDAH GG8 No.5 BJ KULUR",
                    "no_telp_pelapor": "6281380615313",
                    "keterangan_pelapor": "mhn di bantu kwh meter tua ingin di remajakan /di ganti sering berbunyi takut terjadi kenapa kenapa mhn bantuannya ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020101791",
                    "waktu_lapor": "01/02/2023 09:12:57",
                    "waktu_response": "01/02/2023 09:32:30",
                    "waktu_recovery": "01/02/2023 09:33:51",
                    "durasi_response_time": 1173,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Santi Rusmiati",
                    "alamat_pelapor": "Kp Sudimampir Ds Campaka mekar Rt01/Rw03",
                    "no_telp_pelapor": "6283894936194",
                    "keterangan_pelapor": "Tidak bisa Memasukan Token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5123020100327",
                    "waktu_lapor": "01/02/2023 09:13:52",
                    "waktu_response": "01/02/2023 09:21:27",
                    "waktu_recovery": "01/02/2023 09:40:17",
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL - PR TAMAN PONDOK JATI BLOK AZ NO 4 RT 0 RW 0 KEL GELURAN KEC TAMAN KAB SIDOARJO / DARI ALFAMART  ",
                    "no_telp_pelapor": "081213791908",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 27/01/2023 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (DIHUNI)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020101793",
                    "waktu_lapor": "01/02/2023 09:13:55",
                    "waktu_response": "01/02/2023 09:16:08",
                    "waktu_recovery": "01/02/2023 09:41:53",
                    "durasi_response_time": 133,
                    "durasi_recovery_time": 1545,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDIANSYAH ",
                    "alamat_pelapor": "JL BTN BELAKANG DKAT GRJ KATOLIK No. 0  RT 02/04, BRAMBAKEN, SAMOFA, KAB. BIAK NUMFOR, P A P U A. BELAKANG PERUM BTN RITG ",
                    "no_telp_pelapor": "081343112454",
                    "keterangan_pelapor": "TGL 25/1/2023 BP DAN STROOM AWAL PROSES PD (R1MT/900 VA) DENGAN NO AGENDA 422100512301253334 TELAH DILUNASI. TGL 31/1/2023 STATUS PADA AP2T PEREMAJAAN PDL . INFO PELANGGAN TGL 31/1/2023 DATANG PETUGAS NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BIAK KOTA"
                },
                {
                    "no_laporan": "K5423020101800",
                    "waktu_lapor": "01/02/2023 09:14:50",
                    "waktu_response": "01/02/2023 09:16:54",
                    "waktu_recovery": "01/02/2023 09:33:21",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 987,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ridwan",
                    "alamat_pelapor": "KP KRANGGAN WETAN ",
                    "no_telp_pelapor": "628971804306",
                    "keterangan_pelapor": "SAYA INGIN MENGAJUKAN PENERANGAN SEMENTARA NON PELANGGAN/PDR DENGAN DATA...\\n\\nNAMA : SAUT\\nALAMAT : KP KRANGGAN WETAN BENDA RT 1 RW 8\\nKEL : JATI RANGGA\\nKEC : JATI SAMPURNA\\nKTP : 3275101506620120\\nDAYA : 3500\\nPERUNTUKAN : PESTA\\nPEMAKAIAN : JUMAT-SABTU TGL 3-4 (2 HARI) FEBRUARI - 2023",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101801",
                    "waktu_lapor": "01/02/2023 09:15:01",
                    "waktu_response": "01/02/2023 09:15:42",
                    "waktu_recovery": "01/02/2023 09:16:41",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERU",
                    "alamat_pelapor": "DN TARETA No. RT.3 RW.2 PESISIR GE",
                    "no_telp_pelapor": "6287849268983",
                    "keterangan_pelapor": "KWH METER ERROR MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101804",
                    "waktu_lapor": "01/02/2023 09:15:16",
                    "waktu_response": "01/02/2023 09:16:23",
                    "waktu_recovery": "01/02/2023 09:33:13",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 1010,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "endi wiyanto",
                    "alamat_pelapor": "jln manunggal gg al amin rumah no 137",
                    "no_telp_pelapor": "6282234234380",
                    "keterangan_pelapor": "gagal memasukan token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020101805",
                    "waktu_lapor": "01/02/2023 09:15:28",
                    "waktu_response": "01/02/2023 09:36:02",
                    "waktu_recovery": "01/02/2023 10:11:54",
                    "durasi_response_time": 1234,
                    "durasi_recovery_time": 2152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Candra rizki",
                    "alamat_pelapor": "KP MINABAKTI No. RT.0 RW.0 BANTEN",
                    "no_telp_pelapor": "6285900221633",
                    "keterangan_pelapor": "saya tidak bisa membeli Token listrik baik di minimarket, aplikasi PLN mobile dan DANA, di minimarket keterangan ny jumlah kwh melebihi batas padahal di bulan ini saya belum membeli Token sama sekali",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020101810",
                    "waktu_lapor": "01/02/2023 09:15:47",
                    "waktu_response": "01/02/2023 11:13:33",
                    "waktu_recovery": "01/02/2023 11:26:03",
                    "durasi_response_time": 7066,
                    "durasi_recovery_time": 750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ambaranhosman",
                    "alamat_pelapor": "Jl. P.Diponegoro No.36",
                    "no_telp_pelapor": "6287743319396",
                    "keterangan_pelapor": "meter tidak dapat mengisi pulsa Dan layar menunjukan periksa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101814",
                    "waktu_lapor": "01/02/2023 09:16:07",
                    "waktu_response": "01/02/2023 09:16:59",
                    "waktu_recovery": "01/02/2023 09:17:51",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satikun",
                    "alamat_pelapor": "DN KLOJEN 2, BULU No.00 RT.2 RW.6",
                    "no_telp_pelapor": "6282264125894",
                    "keterangan_pelapor": "kwh meter boros",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101815",
                    "waktu_lapor": "01/02/2023 09:16:16",
                    "waktu_response": "01/02/2023 09:30:09",
                    "waktu_recovery": "01/02/2023 10:28:53",
                    "durasi_response_time": 833,
                    "durasi_recovery_time": 3524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendrik rasinan",
                    "alamat_pelapor": "JL UWURAN I",
                    "no_telp_pelapor": "6285240054378",
                    "keterangan_pelapor": "tdk bisa melalkukan pembelian token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMURANG"
                },
                {
                    "no_laporan": "K5423020101821",
                    "waktu_lapor": "01/02/2023 09:17:03",
                    "waktu_response": "01/02/2023 09:36:07",
                    "waktu_recovery": "01/02/2023 09:43:58",
                    "durasi_response_time": 1144,
                    "durasi_recovery_time": 471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedi Sumarsono",
                    "alamat_pelapor": "DN RANDUBENER No. RT.4 RW.1 RANDUBENER",
                    "no_telp_pelapor": "6285604193977",
                    "keterangan_pelapor": "mohon ditindaklanjuti tombol kwh meter rusak tidak bisa isi token ds. randubener kembangbahu +\\n0856-0419-3977",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5323020100174",
                    "waktu_lapor": "01/02/2023 09:17:45",
                    "waktu_response": "01/02/2023 09:37:54",
                    "waktu_recovery": "01/02/2023 11:04:49",
                    "durasi_response_time": 1209,
                    "durasi_recovery_time": 5215,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARTIN ",
                    "alamat_pelapor": "JL GERENDENG PULO NO 48 RT3/9 KEL GERENDENG KE KARAWACI KOTA TANGERANG ",
                    "no_telp_pelapor": "6287773600397",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT PEMBELIAN NO TOKEN KET SILAHKAN KIRIM DIL PREPAID KE P2APST !!! LISTRIK MENYALA DILOKASI TIDAK ADA PERGANTIAN KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5323020100176",
                    "waktu_lapor": "01/02/2023 09:17:55",
                    "waktu_response": "01/02/2023 09:28:49",
                    "waktu_recovery": "01/02/2023 09:33:12",
                    "durasi_response_time": 654,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ATUS ",
                    "alamat_pelapor": "JL SEKELOA TIMUR NO.29  RT-8 / RW-3 KEL SEKELOA  KEC COBLONG KOTA BANDUNG ",
                    "no_telp_pelapor": "082127427443",
                    "keterangan_pelapor": "DISPLAY TERTERA USANG . PTL NYALA . SISA 128.1  KWH  .\\nNO STROOM 39758482349016760675 DAN 15170134901855413902",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020101830",
                    "waktu_lapor": "01/02/2023 09:18:13",
                    "waktu_response": "01/02/2023 09:38:13",
                    "waktu_recovery": "01/02/2023 11:04:56",
                    "durasi_response_time": 1200,
                    "durasi_recovery_time": 5203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE",
                    "alamat_pelapor": "PR PORIS RESIDENT BLOK A5 NO 30  RT01/ RW9 KEL. PORIS PELAWAT UTARA KEC. CIPONDOH KOTA TANGERANG // ACUANNYA DEKAT POS SECURITY ",
                    "no_telp_pelapor": "081321420547",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KARENA KEYPAD ANGKA PADA APP PRABAYAR (SEMUA ANGKA) TIDAK BERFUNGSI. SISA 15.56 KWH. ID METER 14205096952.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020101836",
                    "waktu_lapor": "01/02/2023 09:18:19",
                    "waktu_response": "01/02/2023 09:47:32",
                    "waktu_recovery": "01/02/2023 10:16:44",
                    "durasi_response_time": 1753,
                    "durasi_recovery_time": 1752,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "angelina sophiaa",
                    "alamat_pelapor": "JL Jl.TANJUNG PURA - PAGAT RT. RW. No. No.0 RT. RW.",
                    "no_telp_pelapor": "6283879384169",
                    "keterangan_pelapor": "kami mengajukan multiguna dari hari jumat dan sudah terbayarkan sampai hari ini belum dipasang dengan alasan tidak bisa masuk.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BARABAI"
                },
                {
                    "no_laporan": "K5423020101837",
                    "waktu_lapor": "01/02/2023 09:18:27",
                    "waktu_response": "01/02/2023 09:27:35",
                    "waktu_recovery": "01/02/2023 10:29:39",
                    "durasi_response_time": 548,
                    "durasi_recovery_time": 3724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FATKUR ANDIK",
                    "alamat_pelapor": "DS KALI AMPOH No. RT.15 RW.4 KALI PECAB",
                    "no_telp_pelapor": "6285655135723",
                    "keterangan_pelapor": "beli token tapi tidk bisa dimasukkan keterangan gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5323020100179",
                    "waktu_lapor": "01/02/2023 09:19:08",
                    "waktu_response": "01/02/2023 09:24:04",
                    "waktu_recovery": "01/02/2023 11:02:46",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 5922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "JL RAYA DOMO NO .0 RT .0 RW .0 DESA DOMO KEC. KAMPAR KIRI  KAB. KAMPAR , ACUAN : DEKAT PABRIK KELAPA SAWIT ",
                    "no_telp_pelapor": "081268903434",
                    "keterangan_pelapor": "PELANGGAN TELAH MENGAJUKAN PROSES PB MELALUI UNIT PLN PADA FEBUARI 2022 SEBANYAK 100 UNIT  . SESUAI INFO PELANGGAN , AKAN DILAKUKAN PEMASANGAN TIANG TERLEBIH DAHULU . SEBELUMNYA INFO PETUGAS TIANG SUDAH TERSEDIA , NAMUN HINGGA SAAT INI BLM TERPASANG . MOHON KONFIRMASI PELANGGAN \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LIPAT KAIN"
                },
                {
                    "no_laporan": "K5423020101840",
                    "waktu_lapor": "01/02/2023 09:19:06",
                    "waktu_response": "01/02/2023 09:23:35",
                    "waktu_recovery": "01/02/2023 15:39:05",
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 22530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SARIANTO PURBA",
                    "alamat_pelapor": "JL YOS SUDARSO KM 22 No.0 RT.0 RW.0 RUMBAI BUK",
                    "no_telp_pelapor": "6281275360370",
                    "keterangan_pelapor": "token gak bisa masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5423020101845",
                    "waktu_lapor": "01/02/2023 09:19:25",
                    "waktu_response": "01/02/2023 09:21:54",
                    "waktu_recovery": "01/02/2023 09:37:52",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "38052",
                    "nama_pelapor": "BP YONO ",
                    "alamat_pelapor": "JL CILANDAK I 14 RT 004/003 KEL CILANDAK BARAT KEC CILANDAK JAKSEL BELAKANG CILANDAK TOWN SQUERE",
                    "no_telp_pelapor": "081290810097",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP UNTUK 2 ID PEL (543800158670 DAN 543800158700). DENGAN PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101846",
                    "waktu_lapor": "01/02/2023 09:19:31",
                    "waktu_response": "01/02/2023 09:52:14",
                    "waktu_recovery": "01/02/2023 19:57:15",
                    "durasi_response_time": 1963,
                    "durasi_recovery_time": 36301,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti auliyah",
                    "alamat_pelapor": "Jl. Lingkungan III Rt 01 rw 03 gang kamtib",
                    "no_telp_pelapor": "6285715178876",
                    "keterangan_pelapor": "to",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020101847",
                    "waktu_lapor": "01/02/2023 09:19:34",
                    "waktu_response": "01/02/2023 09:21:03",
                    "waktu_recovery": "01/02/2023 09:22:46",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tono mahardika",
                    "alamat_pelapor": "DN TAMAN 2, RANDU JALAK No.00 RT.8 RW.3",
                    "no_telp_pelapor": "6281995278352",
                    "keterangan_pelapor": "tombol macet",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101848",
                    "waktu_lapor": "01/02/2023 09:19:46",
                    "waktu_response": "01/02/2023 09:21:46",
                    "waktu_recovery": "01/02/2023 11:21:22",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 7176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "360028120",
                    "nama_pelapor": "IBU SANDRA",
                    "alamat_pelapor": "JL ISKANDAR MUDA KP KEDAUNG WETAN RT 5/ RW2 NO 168 KEL KEDAUNG  BARU KEC NEGLA SARI KAB TANGERANG ",
                    "no_telp_pelapor": "0215503195",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 23/12/22 PELANGGAN DATANG KE UNIT TERKAIT UNTUK PROSES TD (I3 / 1455000 VA - 826 VA) BERKAS PERSYARATAN TELAH DIBERIKAN. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM DILAKUKAN SURVEY DAN BELUM  MENDAPATKAN INFORMASI LEBIH LANJUT DARI UNIT TERKAIT.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101850",
                    "waktu_lapor": "01/02/2023 09:19:47",
                    "waktu_response": "01/02/2023 09:35:02",
                    "waktu_recovery": "01/02/2023 11:42:19",
                    "durasi_response_time": 915,
                    "durasi_recovery_time": 7637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MANURUNG",
                    "alamat_pelapor": "JL PERSATUAN RT 4/1 NO.135 KP RUMBUT KEL PASIR GUNUNG SELATAN KEC CIMANGGIS KOTA DEPOK",
                    "no_telp_pelapor": "081213244441",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020101859",
                    "waktu_lapor": "01/02/2023 09:20:26",
                    "waktu_response": "01/02/2023 09:21:20",
                    "waktu_recovery": "01/02/2023 09:22:53",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Mai",
                    "alamat_pelapor": "DN KLUANGAN TLOGOARGO TIRIS No.- RT.12 RW.5",
                    "no_telp_pelapor": "62895632730903",
                    "keterangan_pelapor": "MOHON BANTUANNYA APP PRABAYAR TIDAK DAPAT MEMBELI TOKEN",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5523020100219",
                    "waktu_lapor": "01/02/2023 09:21:05",
                    "waktu_response": "01/02/2023 09:23:48",
                    "waktu_recovery": "01/02/2023 09:54:42",
                    "durasi_response_time": 163,
                    "durasi_recovery_time": 1854,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELISA",
                    "alamat_pelapor": "JL RAYA PARUNG BOGOR NO 88A RT 02 RW 05 KEL JAMPANG KEC KEMANG KAB BOGOR JAWA BARAT",
                    "no_telp_pelapor": "6285691063036",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB (B2T/13200VA)\\nKODE BOOKING : 8875530000014258\\nNO AGENDA : 538419912301127633\\nBP LUNAS PADA TGL (12/01/2023), PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5523020100220",
                    "waktu_lapor": "01/02/2023 09:21:21",
                    "waktu_response": "01/02/2023 09:57:12",
                    "waktu_recovery": "01/02/2023 10:38:29",
                    "durasi_response_time": 2151,
                    "durasi_recovery_time": 2477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86061605548",
                    "nama_pelapor": "BP DANIEL ",
                    "alamat_pelapor": "DS OENAI KEC KIE KAB TIMOR TENGAH SELATAN \\nLOKASI: DEKAT DGN KANTOR DESA OENAE ",
                    "no_telp_pelapor": "081239750110",
                    "keterangan_pelapor": "MOHON DILAKUKAN PENYAMBUNGAN KEMBALI TERKAIT DGN P2TL. PELANGGAN SUDAH MELAKUKAN PELUNASAN P2TL DGN NO REG: 4311042006701 TGL 30/1/2023. HINGGA SAAT INI ELUM ADA PENYAMBUNGAN KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SOE"
                },
                {
                    "no_laporan": "K5423020101870",
                    "waktu_lapor": "01/02/2023 09:22:08",
                    "waktu_response": "01/02/2023 09:22:39",
                    "waktu_recovery": "01/02/2023 09:43:44",
                    "durasi_response_time": 31,
                    "durasi_recovery_time": 1265,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP PARDI",
                    "alamat_pelapor": "JL PER BINONG PERMAI BLOK R-03/16  RT 01 / RW 10 KEL BINONG KEC CURUG KOTA TANGGERANG BANTEN ACUAN LOKASI DEKAT LAPANGAN BOLA / MASJID AL ITIKAD ",
                    "no_telp_pelapor": "081290504880",
                    "keterangan_pelapor": "TGL 31/01/23 PENANGANAN GANGGUAN PTL APP RUSAK OLEH PETUGAS (BP ADE GUNAWAN) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101876",
                    "waktu_lapor": "01/02/2023 09:22:57",
                    "waktu_response": "01/02/2023 09:25:13",
                    "waktu_recovery": "01/02/2023 13:02:24",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 13031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NIKO",
                    "alamat_pelapor": "JL WIJAYAKUSUMA I NO 1 RT-5 / RW-9 KEL CILANDAK BRT KEC CILANDAK KOTA JAKSEL (SEDERET ALFAMIDI)",
                    "no_telp_pelapor": "0218718706",
                    "keterangan_pelapor": "TGL 13/9/2022 PENANGANAN GANGGUAN PTL APP RUSAK  TERKAIT NO LAPOR G5522091300614 OLEH PETUGAS DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO DIBERIKAN MOHON SEGERA APP DIPASANG KEMBALI SESUAI KETENTUAN TERKAIT K5423012503686",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020101879",
                    "waktu_lapor": "01/02/2023 09:22:59",
                    "waktu_response": "01/02/2023 09:23:31",
                    "waktu_recovery": "01/02/2023 09:25:31",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.5 KADEMANGAN",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101883",
                    "waktu_lapor": "01/02/2023 09:23:05",
                    "waktu_response": "01/02/2023 09:25:59",
                    "waktu_recovery": "01/02/2023 09:27:23",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul sukur",
                    "alamat_pelapor": "DN KERTO UTOMO, KEBON AGUNG No.00 RT.2 RW.3",
                    "no_telp_pelapor": "62814169853481",
                    "keterangan_pelapor": "sering padam",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101884",
                    "waktu_lapor": "01/02/2023 09:23:05",
                    "waktu_response": "01/02/2023 10:10:24",
                    "waktu_recovery": "01/02/2023 12:47:59",
                    "durasi_response_time": 2839,
                    "durasi_recovery_time": 9455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lanny Gosal Kim",
                    "alamat_pelapor": "DS SINUIAN RBK No.00 0",
                    "no_telp_pelapor": "6281340268558",
                    "keterangan_pelapor": "Beberapa titik kabel sudah terlepas dari tiang listrik. bahkan kabel sudah turun sekitar 1 meter di atas tanah. Sementara ini kabel yang terlepas di topang dengan bambu oleh warga sekitar.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAWANGKOAN"
                },
                {
                    "no_laporan": "K5423020101886",
                    "waktu_lapor": "01/02/2023 09:23:20",
                    "waktu_response": "01/02/2023 09:23:50",
                    "waktu_recovery": "01/02/2023 09:25:38",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "KK CLUSTER MEXICANO C10-9 SEK X SERPONG",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101888",
                    "waktu_lapor": "01/02/2023 09:23:30",
                    "waktu_response": "01/02/2023 09:27:29",
                    "waktu_recovery": "01/02/2023 10:05:38",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 2289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "made artawan",
                    "alamat_pelapor": "Raya Kerobokan No. 51",
                    "no_telp_pelapor": "6285100463393",
                    "keterangan_pelapor": "dari pengaduang yg tertanggal 24/1/23 sampai sekarang listrik blm terpasang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020101890",
                    "waktu_lapor": "01/02/2023 09:23:39",
                    "waktu_response": "01/02/2023 09:24:03",
                    "waktu_recovery": "01/02/2023 09:25:44",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "JL H RIWAN RT4/14 KUNCIRAN",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101891",
                    "waktu_lapor": "01/02/2023 09:23:45",
                    "waktu_response": "01/02/2023 09:31:42",
                    "waktu_recovery": "01/02/2023 10:42:50",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 4268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni",
                    "alamat_pelapor": "PR TAMAN SARI BUKIT DAMAI No.B5 RT.0 RW.0 GUNUNG SIN",
                    "no_telp_pelapor": "6285224348850",
                    "keterangan_pelapor": "indikator orange menyala",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020101893",
                    "waktu_lapor": "01/02/2023 09:23:47",
                    "waktu_response": "01/02/2023 09:28:57",
                    "waktu_recovery": "01/02/2023 09:56:14",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yeremia lukas",
                    "alamat_pelapor": "JL SUKASARI No.0 RT.000 RW.00 PAJAJARAN",
                    "no_telp_pelapor": "6285794498118",
                    "keterangan_pelapor": "petugas tidak datang, tagihan bulan ini sepertinya disamakan dengan bulan lalu. padahal orangtua saya lg diluar kota jd pemakaian listrik harusnya sedikit sekali. bagaimana pembayaran yg harus saya bayar? kelebihan bayarnya dialokasikan ke bulan berikut2nya? soalnya tagihannnya sepertinya bisa untuk 2-3 bulan.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5523020100224",
                    "waktu_lapor": "01/02/2023 09:24:03",
                    "waktu_response": "01/02/2023 09:43:48",
                    "waktu_recovery": "01/02/2023 10:19:55",
                    "durasi_response_time": 1185,
                    "durasi_recovery_time": 2167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002674138",
                    "nama_pelapor": "IBU WIWIN ",
                    "alamat_pelapor": "KK KOTA SERANG BARU D59  NO 15   JL - KEL SUKARAGAM KEC SERANG BARU KAB BEKASI ",
                    "no_telp_pelapor": "6287882646861",
                    "keterangan_pelapor": "LEBIH TAGIH   STAND AKHIR REK FEBRUARI 2023 = 30664 BELUM DILUNASI, STAND APP TGL  01/02/2023 =  30572  APP SUSAH TERJANGKAU HARUS MELEWATI PAGAR DAN TINGGI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020101897",
                    "waktu_lapor": "01/02/2023 09:24:04",
                    "waktu_response": "01/02/2023 10:36:04",
                    "waktu_recovery": "01/02/2023 14:25:54",
                    "durasi_response_time": 4320,
                    "durasi_recovery_time": 13790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitrika supriatna",
                    "alamat_pelapor": "kp. cigebang rt 03 rw 01 desa cibening",
                    "no_telp_pelapor": "6288809070012",
                    "keterangan_pelapor": "kenapa tagihan listrik saya naik 2 kali lipat dari bulan kemrin dan bulan sekarang juga naik tidak seperti tagihan sebelum2nya ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020101899",
                    "waktu_lapor": "01/02/2023 09:24:15",
                    "waktu_response": "01/02/2023 09:35:25",
                    "waktu_recovery": "01/02/2023 11:00:47",
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 5122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000048164",
                    "nama_pelapor": " ADE EKA",
                    "alamat_pelapor": "DSN. CANGAK RT.002 RW.001 DS.SUMBERNONGKO KEC.NGUSIKAN KAB.JOMBANG PROV.JAWA TIMUR",
                    "no_telp_pelapor": "085706371118",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN. PELANGGAN MENANYAKAN PEMBAYARAN REKENING YANG TELAH DIBAYARKAN. STATUS PADA AP2T TGL 30/01/2023 REKENING JANUARI 2O23 LUNAS. MOHON AGAR PELANGGAN DAPAT DIKONFIRMASI",
                    "media": "Facebook",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020101901",
                    "waktu_lapor": "01/02/2023 09:24:17",
                    "waktu_response": "01/02/2023 09:26:28",
                    "waktu_recovery": "01/02/2023 13:13:56",
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 13648,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ISNAINI",
                    "alamat_pelapor": "JL JL SULTAN ISKANDARMUDA NO 27, KEBAYORAN LAMA UTARA, KEBAYORAN LAMA, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA // DEKAT SORUM ",
                    "no_telp_pelapor": "02180870464",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN TANGGAL 31/01/23 PENGAJUAN PD (B2/82500 - B2/197000) MELALUI UNIT BULUNGAN  DAN DIINFORMASIKAN PEMBAYARAN PIUTANG NAMUN PELANGGAN MENGIGINKAN UNTUK PEMBAYARAN DIJADIKAN SATU.  K5423013109085",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101905",
                    "waktu_lapor": "01/02/2023 09:24:33",
                    "waktu_response": "01/02/2023 09:25:42",
                    "waktu_recovery": "01/02/2023 10:57:10",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 5488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PENGKIAT",
                    "alamat_pelapor": "JL KP LEMO RT 005 RW 002 NO.- DS LEMO KEC TELUK NAGA KAB TANGERANG // DKT VIHARA LEMO",
                    "no_telp_pelapor": "02155931358",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PROSES GESER TIANG LISTRIK DIPERSIL TSB. PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER: 5666032003456 TGL 12/01/23, NAMUN HINGGA SAAT INI BELUM DILAKUKAN REALISASI. YBS MERASA KECEWA DAN PELANGGAN INGIN DIKONFIRMASI ATAS HAL TSB. SESUAI INFO PELANGGAN, DIJANJIKAN UNTUK DI REALISASIKAN PD TGL 27/01/23. PELANGGAN MENGINGINKAN AGAR SEGERA DIREALISASIKAN SECEPATNYA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020101908",
                    "waktu_lapor": "01/02/2023 09:24:44",
                    "waktu_response": "03/02/2023 14:44:36",
                    "waktu_recovery": "03/02/2023 14:48:06",
                    "durasi_response_time": 191992,
                    "durasi_recovery_time": 210,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL",
                    "alamat_pelapor": "JL LELILEF WAIBULAN BELAKANG PERTAMINA KEL LILILEF WAIBULAN KEC  WEDA TENGAH KAB HALMAHERA TENGAH, MALUKU UTARA",
                    "no_telp_pelapor": "085321454410",
                    "keterangan_pelapor": "TGL 25/01/23 PROSES PB ( 5500 VA) DENGAN NO AGENDA 415509912301256181 DAN NO REG 4155012013165. TGL 25/01/23 BP DAN STROOM AWAL TELAH DILUNASI . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423020101908 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT TGL 03/02/23 PUKUL 10.59 PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.PELANGGAN MENGINGINKAN PENANGANAN SEGERA 32G27KE CC.54.NURYATI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WEDA"
                },
                {
                    "no_laporan": "K5423020101910",
                    "waktu_lapor": "01/02/2023 09:24:48",
                    "waktu_response": "01/02/2023 09:34:24",
                    "waktu_recovery": "01/02/2023 09:42:17",
                    "durasi_response_time": 576,
                    "durasi_recovery_time": 473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tandy Junkito",
                    "alamat_pelapor": "GG SADO No.0",
                    "no_telp_pelapor": "628192102062",
                    "keterangan_pelapor": "meteran pln hang / freeze dan tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020101913",
                    "waktu_lapor": "01/02/2023 09:25:25",
                    "waktu_response": "01/02/2023 09:26:09",
                    "waktu_recovery": "01/02/2023 09:27:31",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 82,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YAHYA",
                    "alamat_pelapor": "JL IRH.JUANDA PATOKAN No. 0 RT.002 RW.06 KRAKSAAN",
                    "no_telp_pelapor": "6285204562997",
                    "keterangan_pelapor": "padam dari kemarin sore mohon perbaikannya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101919",
                    "waktu_lapor": "01/02/2023 09:26:37",
                    "waktu_response": "01/02/2023 09:27:42",
                    "waktu_recovery": "01/02/2023 09:28:31",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 49,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad jojon",
                    "alamat_pelapor": "DN JUJUK ALAS SUMUR No. RT.1 RW.5",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5323020100191",
                    "waktu_lapor": "01/02/2023 09:26:49",
                    "waktu_response": "01/02/2023 09:29:50",
                    "waktu_recovery": "01/02/2023 09:51:50",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 1320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "JL GUNUNG SAWAH DN CIBULAKAN RT-2 / RW-1 KP CIBULAKAN DS SUKAMAJU KEC CIHAUR BEUTI KAB CIAMUS",
                    "no_telp_pelapor": "085353362043",
                    "keterangan_pelapor": "TIDAK DAPAT MENGINPUTKAN STRROM, PTL MENYALA SISA STROOM 17 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RAJAPOLAH"
                },
                {
                    "no_laporan": "K5423020101926",
                    "waktu_lapor": "01/02/2023 09:27:22",
                    "waktu_response": "01/02/2023 10:18:18",
                    "waktu_recovery": "01/02/2023 11:51:04",
                    "durasi_response_time": 3056,
                    "durasi_recovery_time": 5566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "5794  865",
                    "nama_pelapor": "IBU HELENA",
                    "alamat_pelapor": "JL RICAN BARU NO 20 KEL SLEMAN KEC SLEMAN KOTA  DIY (DEKAT UNIV ATMAJAYA SLEMAN)",
                    "no_telp_pelapor": "0214750560",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK  JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI CC.54.SUTA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020101929",
                    "waktu_lapor": "01/02/2023 09:27:37",
                    "waktu_response": "01/02/2023 09:31:56",
                    "waktu_recovery": "01/02/2023 10:28:26",
                    "durasi_response_time": 259,
                    "durasi_recovery_time": 3390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Meyasa Mentari",
                    "alamat_pelapor": "KP GARESSI No.0",
                    "no_telp_pelapor": "6285395908216",
                    "keterangan_pelapor": "Perubahan Instalasi listrik dan daya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARIANGO"
                },
                {
                    "no_laporan": "K5423020101939",
                    "waktu_lapor": "01/02/2023 09:28:10",
                    "waktu_response": "01/02/2023 09:28:56",
                    "waktu_recovery": "01/02/2023 09:30:38",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "riny",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020101940",
                    "waktu_lapor": "01/02/2023 09:28:25",
                    "waktu_response": "01/02/2023 10:12:54",
                    "waktu_recovery": "01/02/2023 10:21:38",
                    "durasi_response_time": 2669,
                    "durasi_recovery_time": 524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIYANTO",
                    "alamat_pelapor": "JL SEROJA 1 NO 10  RT-3 / RW-1 SEMARANG",
                    "no_telp_pelapor": "6285641442051",
                    "keterangan_pelapor": "TGL 17/01/23  PENANGANAN GANGGUAN APP PRABAYAR TERBAKAR OLEH PETUGAS (BP JEFRI DAN BP BOWO) DENGAN CARA SAMBUNG LANGSUNG. NO BERITA ACARA. - . MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 56603644206.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020101941",
                    "waktu_lapor": "01/02/2023 09:28:22",
                    "waktu_response": "01/02/2023 11:47:19",
                    "waktu_recovery": "01/02/2023 11:51:34",
                    "durasi_response_time": 8337,
                    "durasi_recovery_time": 255,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri Lestari",
                    "alamat_pelapor": "DS SUGIHWARAS No.10 TL BETUTU",
                    "no_telp_pelapor": "6285292497999",
                    "keterangan_pelapor": "voltase turun lampu2 redup elektronik seperti kulkas jg redup sampe ada yg mati.. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020101946",
                    "waktu_lapor": "01/02/2023 09:28:52",
                    "waktu_response": "01/02/2023 11:11:58",
                    "waktu_recovery": "01/02/2023 12:51:58",
                    "durasi_response_time": 6186,
                    "durasi_recovery_time": 6000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fhatir Pratama",
                    "alamat_pelapor": "DN LEKONG PITUK No. TETEBATU",
                    "no_telp_pelapor": "6281939473756",
                    "keterangan_pelapor": "Kwh tidak bisa gagal masukan token.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020101947",
                    "waktu_lapor": "01/02/2023 09:28:55",
                    "waktu_response": "01/02/2023 09:44:38",
                    "waktu_recovery": "01/02/2023 10:20:38",
                    "durasi_response_time": 943,
                    "durasi_recovery_time": 2160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji suhendro",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai dengan penggunaan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5223020100461",
                    "waktu_lapor": "01/02/2023 09:30:03",
                    "waktu_response": "01/02/2023 11:03:58",
                    "waktu_recovery": "01/02/2023 11:10:02",
                    "durasi_response_time": 5635,
                    "durasi_recovery_time": 364,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1011111657560",
                    "nama_pelapor": "IBU KASTINI",
                    "alamat_pelapor": "JLN BUKO ANGIN-ANGIN  DS BUKO NO. - RT-03 / RW-06 KEL BUKO KEC WEDUNG  KAB DEMAK>>MASUK GG TPI",
                    "no_telp_pelapor": "085802776016",
                    "keterangan_pelapor": "GAGAL BELI TOKEN. PELANGGAN SUDAH MENCOBA PEMBELIAN 3X NAMUN BELUM BERHASIL. TIDAK ADA BLOCKING TOKEN. PTL MENYALA. SISA 136 KWH. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5423020101957",
                    "waktu_lapor": "01/02/2023 09:30:24",
                    "waktu_response": "01/02/2023 09:33:27",
                    "waktu_recovery": "01/02/2023 11:58:09",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 8682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANDY",
                    "alamat_pelapor": "PR FREJA HOUSE BLOK C12 NO 8 RT -/- KEL SAMPORA KEC - KAB TANGERANG ACUAN LOKASI DEKAT AEON ",
                    "no_telp_pelapor": "081388092947",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 24.17 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020101964",
                    "waktu_lapor": "01/02/2023 09:30:48",
                    "waktu_response": "01/02/2023 09:33:05",
                    "waktu_recovery": "01/02/2023 10:00:11",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 1626,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IYAT",
                    "alamat_pelapor": "JL LINKAR LUAR LIPI CIBINONG PR VILLA KEBUN RAYA CIBINONG ESTATE BLOK A NO 9 DAN 10 RT-/RW-  , KEL CIBINONG , KEC CIBINONG, KAB. BOGOR, JAWA BARAT // DEKAT MALL CIBINONG / SETEMPAT KANTOR PANEL ",
                    "no_telp_pelapor": "02187916810",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 07/12/22  PEMBAYARAN PROSES PD (R2T / 3500 VA - R2T / 6600 VA ) DENGAN NO AGENDA 538219922212057631 DAN NO REG 5382115063549. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020101967",
                    "waktu_lapor": "01/02/2023 09:31:05",
                    "waktu_response": "01/02/2023 09:31:17",
                    "waktu_recovery": "01/02/2023 10:34:17",
                    "durasi_response_time": 12,
                    "durasi_recovery_time": 3780,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOHANES",
                    "alamat_pelapor": "JL SETIA KAWAN IV NO 33 RT 7 RW 7 KEL DURI PULO KEC GAMBIR JAKPUS",
                    "no_telp_pelapor": "081293130914",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 17,11 KWH. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020101968",
                    "waktu_lapor": "01/02/2023 09:31:15",
                    "waktu_response": "01/02/2023 09:31:29",
                    "waktu_recovery": "01/02/2023 10:59:55",
                    "durasi_response_time": 14,
                    "durasi_recovery_time": 5306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01103229843",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "JL MANDALA UTARA V NO 10 RT 6/6 KEL TOMANG KEC GROGOL PETAMBURAN JAKBAR (TK KUSUMA JAYA)",
                    "no_telp_pelapor": "085171560631",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 24 KWH. NO TOKEN : 5352 3984 5745 1732 9038 DAN 0087 9289 6643 1480 6636",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5323020100200",
                    "waktu_lapor": "01/02/2023 09:31:35",
                    "waktu_response": "01/02/2023 10:02:44",
                    "waktu_recovery": "01/02/2023 16:06:13",
                    "durasi_response_time": 1869,
                    "durasi_recovery_time": 21809,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TITA",
                    "alamat_pelapor": "JL TAMAN KOPO INDAH 5 PR TKI V CLUSTER SHERWOOD BLOK 5 NO 3    KEL MARGAHAYU KEC MARGAASIH KAB BANDUNG , LOKASI SEKOLAH TALENTA",
                    "no_telp_pelapor": "02285449080",
                    "keterangan_pelapor": "\\nMOHON DIBANTU KONVERSI STROOM  . TERKAIT G5323012800424 ( PERGANTIAN KWH METER ) . PELANGGAN MASIH MEMILIKI SISA STROOM NOMINAL 500.000 DAN BELUM DIINPUTKAN DI KWH LAMA \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5323020100201",
                    "waktu_lapor": "01/02/2023 09:31:41",
                    "waktu_response": "01/02/2023 09:32:48",
                    "waktu_recovery": "01/02/2023 13:15:50",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 13382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TAMI",
                    "alamat_pelapor": "JL JL. GEDUNG HIJAU RAYA NO.26 RT.5/RW.15, PONDOK PINANG, KEBAYORAN LAMA, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA",
                    "no_telp_pelapor": "628164816501",
                    "keterangan_pelapor": "BELUM ADA REALISASI PASANG BARU IDPEL 543105815353 (REG NO 5431012139949) BAYAR TGL 04/01/2023. SUDAH PERNAH DILAKUKAN SURVEY OLEH PETUGAS. APP METER BELUM TERPASANG DI LOKASI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020101979",
                    "waktu_lapor": "01/02/2023 09:32:01",
                    "waktu_response": "01/02/2023 09:34:54",
                    "waktu_recovery": "01/02/2023 09:36:41",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tjok Visnu",
                    "alamat_pelapor": "DN MANDARAN PONDOK KELOR No.0 RT.19 RW.20 PAITON",
                    "no_telp_pelapor": "6281119398892",
                    "keterangan_pelapor": "keluar periksa pulsa gagal terus no 86047998645",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101981",
                    "waktu_lapor": "01/02/2023 09:32:25",
                    "waktu_response": "01/02/2023 09:35:06",
                    "waktu_recovery": "01/02/2023 09:36:48",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.yusuf",
                    "alamat_pelapor": "DN SAMBILANGAN KALIBUNTU No.01 RT.8 RW.1",
                    "no_telp_pelapor": "6281573338452",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020101982",
                    "waktu_lapor": "01/02/2023 09:32:30",
                    "waktu_response": "01/02/2023 10:07:17",
                    "waktu_recovery": "01/02/2023 10:43:59",
                    "durasi_response_time": 2087,
                    "durasi_recovery_time": 2202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antik",
                    "alamat_pelapor": "DN PETUNG No.112 RT. 5 RW. 3 PETUNGREJO",
                    "no_telp_pelapor": "6285792225400",
                    "keterangan_pelapor": "mohon info mengapa nomor meter 86222323163 diblokir ya pak? padahalkan prabayar makasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020101986",
                    "waktu_lapor": "01/02/2023 09:33:01",
                    "waktu_response": "01/02/2023 09:40:59",
                    "waktu_recovery": "01/02/2023 13:00:24",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 11965,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad amin salim",
                    "alamat_pelapor": "DS KENONGO No. RT. 3 RW. 6 TULANGAN",
                    "no_telp_pelapor": "6281334229664",
                    "keterangan_pelapor": "gagal penginputan token listrik ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020101988",
                    "waktu_lapor": "01/02/2023 09:33:03",
                    "waktu_response": "01/02/2023 09:33:29",
                    "waktu_recovery": "01/02/2023 09:34:37",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 68,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RIFAI",
                    "alamat_pelapor": "JL GORDA RT 01 RW 1 NO 46 KEL LUBANG BUAYA KEC CIPAYUNG JAKTIM (DEKAT BIDAN MADE)",
                    "no_telp_pelapor": "081291108634",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER 14045672160 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN . PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020101991",
                    "waktu_lapor": "01/02/2023 09:33:10",
                    "waktu_response": "01/02/2023 10:11:33",
                    "waktu_recovery": "01/02/2023 15:15:21",
                    "durasi_response_time": 2303,
                    "durasi_recovery_time": 18228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "galuh pratama santoso",
                    "alamat_pelapor": "KK BUMI INTI PERS B No.7 RT.0 RW.0 CIBENING",
                    "no_telp_pelapor": "6289502822039",
                    "keterangan_pelapor": "pagi admin PLN, waktu itu kan pernah pengaduan gak bisa isi token, gara2 no id pelanggan berubah dari 14032960354 jadi nomer id pelanggan sekarang, dan waktu itu pihak teknisi PLN yang datang katanya bakal diganti alat tokennya ke token id pelanggan yang baru pas sekitar hari senin-rabu, tapi sampe skrg belum datang min pihak teknisinya? entah kudu pelaporan ulang dulu atau teknisinya lupa, jadi saya bikin pelaporan ulang buat ini min, mohon bantuannya.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5323020100206",
                    "waktu_lapor": "01/02/2023 09:33:24",
                    "waktu_response": "01/02/2023 09:34:35",
                    "waktu_recovery": "01/02/2023 10:03:07",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 1712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANARIANA",
                    "alamat_pelapor": "DN SUKAJADI JL RAYA SADANANYA NO 0 RT-3 / RW-2 DESA SUKAJADI KEC SADANANYA KAB CIAMIS ",
                    "no_telp_pelapor": "085220872785",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 27.28 KWH NO METER 60002620676 - 12682685655264989720 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020101994",
                    "waktu_lapor": "01/02/2023 09:33:24",
                    "waktu_response": "01/02/2023 10:34:44",
                    "waktu_recovery": "01/02/2023 10:50:28",
                    "durasi_response_time": 3680,
                    "durasi_recovery_time": 944,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000829065",
                    "nama_pelapor": "IBU MUTIARA ",
                    "alamat_pelapor": "JL A R HAKIM NO 39 A   RT-001 / RW-06 KEL BEJI KEC BEJI TIMUR KOTA DEPOK PROV JABAR // DEKAT TK SITI AMINAH ",
                    "no_telp_pelapor": "081284904848",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REK FEB 23 ST AW  =80965, ST AK = 81996, ST ACMT = 81996. YBS TIDAK MENGETAHUI ST APP AHRI INI. REK SUDAH DILUNASI DAN YBS MENGINGINKAN PETUGAS DATANG KE LOKASI MELAKUKAN PENGECEKAN APP. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020101997",
                    "waktu_lapor": "01/02/2023 09:33:31",
                    "waktu_response": "01/02/2023 09:34:04",
                    "waktu_recovery": "01/02/2023 09:35:08",
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 64,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edi",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102002",
                    "waktu_lapor": "01/02/2023 09:34:03",
                    "waktu_response": "01/02/2023 09:35:17",
                    "waktu_recovery": "01/02/2023 09:36:54",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Subaheri",
                    "alamat_pelapor": "DN IBRAK KR PRANTI No. RT.001 RW.05 KR PRANTI",
                    "no_telp_pelapor": "6282225530799",
                    "keterangan_pelapor": "KWH MENGELUARKAN PERIKSA",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102003",
                    "waktu_lapor": "01/02/2023 09:34:08",
                    "waktu_response": "01/02/2023 10:58:34",
                    "waktu_recovery": "01/02/2023 12:05:50",
                    "durasi_response_time": 5066,
                    "durasi_recovery_time": 4036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gloria Karangan",
                    "alamat_pelapor": "JL PERM.SM RESIDENCE SONGKA A.4 NO.12 No.",
                    "no_telp_pelapor": "6285256616131",
                    "keterangan_pelapor": "tolong di bantu saya mau tambah daya listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020102009",
                    "waktu_lapor": "01/02/2023 09:34:17",
                    "waktu_response": "01/02/2023 09:43:59",
                    "waktu_recovery": "01/02/2023 09:55:08",
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 669,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendi nurdin",
                    "alamat_pelapor": "KK BUMI SINDANG PANON IDH B DS SD PANON No.0 RT.4 RW.12 BANJARAN",
                    "no_telp_pelapor": "6285795294194",
                    "keterangan_pelapor": "memasukan pulsa token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020102015",
                    "waktu_lapor": "01/02/2023 09:34:39",
                    "waktu_response": "01/02/2023 09:37:16",
                    "waktu_recovery": "01/02/2023 10:10:47",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 2011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP KHARISMA ARIF SORAYA",
                    "alamat_pelapor": "TAMAN ADIYASA BLOK C 20/38 RT.05/06 CIKASUNGKA, SOLEAR, KAB. TANGERANG",
                    "no_telp_pelapor": "0895610435382",
                    "keterangan_pelapor": "PELANGGAN MERASA LONJAKAN TAGIHAN REK JAN 23 ST AW 6891, ST AK 6976 ST BERDASARKAN ANGKA ACMT = 6978. (REK BELUM DILUNASI). KONDISI BANGUNAN TIDAK DIHUNI. BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020102016",
                    "waktu_lapor": "01/02/2023 09:34:44",
                    "waktu_response": "01/02/2023 09:37:03",
                    "waktu_recovery": "01/02/2023 10:26:52",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 2989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gilang Prasetiyo",
                    "alamat_pelapor": "GG SRIKANDI No.1 RT.0 RW.0 TEGAL BUAH",
                    "no_telp_pelapor": "6281703513878",
                    "keterangan_pelapor": "saya mau tambah daya ke 11.000, tapi gagal terus, katanya disuruh selesaikan permohonan, tapi permohonan apa?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020102019",
                    "waktu_lapor": "01/02/2023 09:34:51",
                    "waktu_response": "01/02/2023 09:37:47",
                    "waktu_recovery": "01/02/2023 10:25:05",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERNA",
                    "alamat_pelapor": "KP.RAWAKUDA RT/RW 10/05 DESA KARANG HARUM, KEC. KEDUNG WARINGIN, KAB.BEKASI",
                    "no_telp_pelapor": "089647779613",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 14.54",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102024",
                    "waktu_lapor": "01/02/2023 09:35:02",
                    "waktu_response": "01/02/2023 09:46:27",
                    "waktu_recovery": "01/02/2023 10:15:46",
                    "durasi_response_time": 685,
                    "durasi_recovery_time": 1759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "asari ari",
                    "alamat_pelapor": "DN MEKARSARI KEC BANJARSARI No.0 RT.24 RW.6 CIBADAK",
                    "no_telp_pelapor": "6281284438986",
                    "keterangan_pelapor": "pembelian token dirufund / ditolak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020102025",
                    "waktu_lapor": "01/02/2023 09:35:08",
                    "waktu_response": "01/02/2023 09:44:45",
                    "waktu_recovery": "01/02/2023 12:19:20",
                    "durasi_response_time": 577,
                    "durasi_recovery_time": 9275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldila Kiki",
                    "alamat_pelapor": "JL YOS SUDARSO No.020 RT.00 RW.00 GRESIK",
                    "no_telp_pelapor": "6282257484047",
                    "keterangan_pelapor": "tidak bisa memasukkan nomer token baru",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020102027",
                    "waktu_lapor": "01/02/2023 09:35:17",
                    "waktu_response": "01/02/2023 09:37:58",
                    "waktu_recovery": "01/02/2023 09:55:37",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 1059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "38959",
                    "nama_pelapor": "BP PAHRUDIN",
                    "alamat_pelapor": "JL ARTERI TOL JATIWARNA NO - RT 04 RW 04 KEL JATIWARNA KEC PONDOK MELATI KOTA BEKASI, ACUAN WARTEG PODOSARI",
                    "no_telp_pelapor": "081211467398",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK DAN REK BULAN BERJALAN JANUARI 2023 TELAH DILUNASI VIA BANK SYARIAH INDONESIA. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020102028",
                    "waktu_lapor": "01/02/2023 09:35:17",
                    "waktu_response": "01/02/2023 09:38:14",
                    "waktu_recovery": "01/02/2023 10:02:45",
                    "durasi_response_time": 177,
                    "durasi_recovery_time": 1471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elinda Amelia",
                    "alamat_pelapor": "KP CIBEUREUM No. RT.4 RW.3 NEGLASARI",
                    "no_telp_pelapor": "6283898849770",
                    "keterangan_pelapor": "tidak bisa isi token ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102031",
                    "waktu_lapor": "01/02/2023 09:35:46",
                    "waktu_response": "01/02/2023 09:37:06",
                    "waktu_recovery": "01/02/2023 09:37:58",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutiyoso",
                    "alamat_pelapor": "DN KOLOR No.00 RT.5 RW.1",
                    "no_telp_pelapor": "6288212543875",
                    "keterangan_pelapor": "kwh macet",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102034",
                    "waktu_lapor": "01/02/2023 09:35:50",
                    "waktu_response": "01/02/2023 09:55:26",
                    "waktu_recovery": "01/02/2023 10:07:05",
                    "durasi_response_time": 1176,
                    "durasi_recovery_time": 699,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu kurniawan",
                    "alamat_pelapor": "DK PINGKUK RT.1 RW.7 WONOSEGORO",
                    "no_telp_pelapor": "6282242390808",
                    "keterangan_pelapor": "menanggapi aduan kemarin dengan nomor aduan K55230128 bahwa ada kelebihan kwh sampai naik 5 kalilipat dibulan januari kemarin dengan kesalahan petugas input data tidak cuma sekali dua kali yvmana dibulan februari dan mungkin bulan berikutnya tidak ada tagihan. tp ini dibulan februari msh tetap ada tagihan. mohon ditindak lanjuti petugas input data selalu meyarankan ganti token pulsa dan sedikit memaksa dg alasan biar tidak ada tagihan beban mencapai ratusan ribu katanya padahal dengan rumah kosong 900 watt dan cuma ada lampu 2 buah yg menyala tidak mungkin tagihan mencapai ratusan ribu yg disampaikan petugas tdk relevan dengan bukti data maupun secara logika. disini saya lampirkan foto meteran per tgl 28 januari kemarin .terimakasih mohon ditjndaklanjuti",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBERLAWANG"
                },
                {
                    "no_laporan": "K5423020102035",
                    "waktu_lapor": "01/02/2023 09:35:51",
                    "waktu_response": "01/02/2023 10:35:03",
                    "waktu_recovery": "01/02/2023 10:50:37",
                    "durasi_response_time": 3552,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhamzah",
                    "alamat_pelapor": "JL KEADILAN KAV ADHI KARYA No.00 RT.5 RW.3 RANGKAPJAY",
                    "no_telp_pelapor": "6281806073808",
                    "keterangan_pelapor": "pagi, dengan IdPel 538713445423 tambah daya. laporan saya kemarin Lom ada balasan dari pihak up PLN setempat.. Tolong di bantu kendalanya infokan ke kami . terima kasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102040",
                    "waktu_lapor": "01/02/2023 09:36:47",
                    "waktu_response": "01/02/2023 09:37:41",
                    "waktu_recovery": "01/02/2023 09:56:04",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 1103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yori",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102046",
                    "waktu_lapor": "01/02/2023 09:37:24",
                    "waktu_response": "01/02/2023 09:38:17",
                    "waktu_recovery": "01/02/2023 10:37:51",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 3574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIK",
                    "alamat_pelapor": "KP CISAUK No.0 RT.3 RW.4 PAGEDANGAN",
                    "no_telp_pelapor": "6281317143139",
                    "keterangan_pelapor": "saya isi pulsa kwh di tolak terus , sudah 2 kali beli pulsa tidak bisa di isi kwh nya, mohon bantuannya ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102053",
                    "waktu_lapor": "01/02/2023 09:38:18",
                    "waktu_response": "01/02/2023 09:38:54",
                    "waktu_recovery": "01/02/2023 09:41:34",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erik dwi",
                    "alamat_pelapor": "DN KRAJAN ANDUNGSARI No.0 RT.2 RW.1",
                    "no_telp_pelapor": "62857284657888",
                    "keterangan_pelapor": "Kwh keluar periksa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102055",
                    "waktu_lapor": "01/02/2023 09:38:25",
                    "waktu_response": "01/02/2023 09:59:23",
                    "waktu_recovery": "01/02/2023 10:16:06",
                    "durasi_response_time": 1258,
                    "durasi_recovery_time": 1003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gin gin ginanjar",
                    "alamat_pelapor": "kp/ds singamerta RT 01/01 depan klinik assalam",
                    "no_telp_pelapor": "6281906418958",
                    "keterangan_pelapor": "baru 3 hari diganti meteran baru permintaan dari petugas PLN yang datang ke rumah. setelah diganti token di boros.. biasa pemakaian paling banyak 150 rb perminggu.. setelah diganti meteran jadi 50 rb perhari..mohon solusinya agar pelanggan tidak dirugikan..atau minta dikembalikan pakai meyeran yang lama.. \\ntd malam saya isi lg 20 rb cuman cukuo sampai pagi aja..\\nkami sangat terbebani.. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020102057",
                    "waktu_lapor": "01/02/2023 09:38:37",
                    "waktu_response": "01/02/2023 11:10:44",
                    "waktu_recovery": "01/02/2023 11:13:11",
                    "durasi_response_time": 5527,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "maryanto",
                    "alamat_pelapor": "DN PANGUKREJO RT.3 RW.3 UMBULHARJO",
                    "no_telp_pelapor": "6283139091916",
                    "keterangan_pelapor": "token listrik gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020102062",
                    "waktu_lapor": "01/02/2023 09:39:02",
                    "waktu_response": "01/02/2023 09:41:05",
                    "waktu_recovery": "01/02/2023 10:52:56",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 4311,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi astri nurarlan",
                    "alamat_pelapor": "PR MIRA BLS INDAH C NO.14 No. BALIASE",
                    "no_telp_pelapor": "6282188427319",
                    "keterangan_pelapor": "meteran tdk mau di isi tokennya.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020102065",
                    "waktu_lapor": "01/02/2023 09:39:30",
                    "waktu_response": "01/02/2023 10:35:12",
                    "waktu_recovery": "01/02/2023 10:50:44",
                    "durasi_response_time": 3342,
                    "durasi_recovery_time": 932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmawati",
                    "alamat_pelapor": "Gang Bungur II No. 31 B rt 02 rw 08",
                    "no_telp_pelapor": "6289516542880",
                    "keterangan_pelapor": "Pembayaran listrik meningkat drastis, mohon diperiksa kwh nya apakah bermasalah ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102066",
                    "waktu_lapor": "01/02/2023 09:39:35",
                    "waktu_response": "01/02/2023 09:40:48",
                    "waktu_recovery": "01/02/2023 10:44:02",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 3794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tiara Gearinda Pinandita",
                    "alamat_pelapor": "Jl. Raya Tarik No.234",
                    "no_telp_pelapor": "6282234117050",
                    "keterangan_pelapor": "Selamat pagi , mohon bantuan pihak terkait agar melakukan pengecekan stand meter di rumah . karena 2 bulan ini bayar tagihan listrik seperti tidak wajar . sedangkan pemakaian normal seperti biasa terlebih sekarang sudah tidak menggunakan lemari es namun tagihan sama 440 an dalam 2 bulan terakhir, mohon perhatian nya dan segera di respon terimakasih .",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020102067",
                    "waktu_lapor": "01/02/2023 09:39:38",
                    "waktu_response": "01/02/2023 09:43:05",
                    "waktu_recovery": "01/02/2023 09:57:07",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 842,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adl malik",
                    "alamat_pelapor": "kalaena kiri ",
                    "no_telp_pelapor": "6285217182968",
                    "keterangan_pelapor": "gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TOMONI"
                },
                {
                    "no_laporan": "K5323020100216",
                    "waktu_lapor": "01/02/2023 09:39:38",
                    "waktu_response": "01/02/2023 09:40:29",
                    "waktu_recovery": "01/02/2023 10:31:21",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 3052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUWANDI ",
                    "alamat_pelapor": "POS KAMLING PBI DN ALAMAT PONDOK BENOWO INDAH RT 7 RW 11 KEL BABAT JERAWAT  KEC PAKAL KOTA SURABAYA ",
                    "no_telp_pelapor": "6285755356877",
                    "keterangan_pelapor": "PELANGGAN INGIN MENDAPATKAN INFORMASI ID PEL AN POS KAMLING PBI DN TARIF SOSIAL DAYA 1300VA. MOHON DIBANTU DAN KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020102070",
                    "waktu_lapor": "01/02/2023 09:39:48",
                    "waktu_response": "01/02/2023 09:40:23",
                    "waktu_recovery": "01/02/2023 09:41:49",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MANING",
                    "alamat_pelapor": "DN KRAJAN BRANI WTN No.0 RT.5 RW.2 MARON",
                    "no_telp_pelapor": "6285333276196",
                    "keterangan_pelapor": "TIDAK BS BELI TOKEN DI APLIKASI MOHON SOLUSINYA",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102071",
                    "waktu_lapor": "01/02/2023 09:39:50",
                    "waktu_response": "01/02/2023 09:45:18",
                    "waktu_recovery": "01/02/2023 09:49:20",
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 242,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eldawati",
                    "alamat_pelapor": "JL PAYA TOGOK No.1 RT.1 RW.1 TG.BERLIAN",
                    "no_telp_pelapor": "6283848959372",
                    "keterangan_pelapor": "mcb terbakar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG BATU"
                },
                {
                    "no_laporan": "K5423020102074",
                    "waktu_lapor": "01/02/2023 09:40:03",
                    "waktu_response": "01/02/2023 09:54:33",
                    "waktu_recovery": "01/02/2023 10:04:18",
                    "durasi_response_time": 870,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BIBIN DWI PRANYOTO",
                    "alamat_pelapor": "DN MUNUNG UTARA No. RT.8 RW.5 MUNUNG",
                    "no_telp_pelapor": "6285852562466",
                    "keterangan_pelapor": "tidak bisa beli token listrik ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020102076",
                    "waktu_lapor": "01/02/2023 09:40:19",
                    "waktu_response": "01/02/2023 09:43:20",
                    "waktu_recovery": "01/02/2023 12:00:38",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 8238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dita Hasyim",
                    "alamat_pelapor": "KP SUNGGUMANI No.0",
                    "no_telp_pelapor": "6285756105446",
                    "keterangan_pelapor": "Tagihan tidak sesuai dengan pemakaian padahal yg tinggal cuma 2 orgtua sama 1 anak cwok itupun jrg drumah krna kuliah. mohon pengecekkannya di rmh orgtua kami sblm kami ke kantor trimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JENEPONTO"
                },
                {
                    "no_laporan": "K5423020102078",
                    "waktu_lapor": "01/02/2023 09:40:27",
                    "waktu_response": "01/02/2023 09:41:45",
                    "waktu_recovery": "01/02/2023 09:42:51",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul gani",
                    "alamat_pelapor": "DN BUCOR KULON No.0 RT.5 RW.1",
                    "no_telp_pelapor": "6281225556624",
                    "keterangan_pelapor": "mcb dol",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102080",
                    "waktu_lapor": "01/02/2023 09:40:41",
                    "waktu_response": "01/02/2023 09:41:06",
                    "waktu_recovery": "01/02/2023 09:43:55",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.6 No.0 RT.0 RW.0 KADEMANGAN",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102081",
                    "waktu_lapor": "01/02/2023 09:40:46",
                    "waktu_response": "01/02/2023 09:44:48",
                    "waktu_recovery": "01/02/2023 10:00:20",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL  SIROJUL MUNIR  RT 2 RW 6 NO  120 KEL  NANGEWER MEKAR KAB BOGOR JABAR .  ACUAN SEBELAH CERIA MART ",
                    "no_telp_pelapor": "082122402497",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 19/01/23 PENANGANAN APP RUSAK OLEH PETUGAS (SURYANA ENTIS ) DENGAN CARA SAMBUNG LANGSUNG VIA MCB. NO LG 021191. MOHON DAPAT SEGERA DILAKSANAKAN SESUAI DENGAN KETENTUAN. PELANGGAN SUDAH MELAPOR DENGAN NO LAPOR K5423012100985 NAMUN TIDAK  KONFIRMASI DALAM WAKTU  DALAM 1 X 6 JAM \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102082",
                    "waktu_lapor": "01/02/2023 09:40:50",
                    "waktu_response": "01/02/2023 10:18:30",
                    "waktu_recovery": "01/02/2023 11:51:14",
                    "durasi_response_time": 2260,
                    "durasi_recovery_time": 5564,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KASMO",
                    "alamat_pelapor": "JL BEO RT.12 RW.2 CATURTUNGG",
                    "no_telp_pelapor": "6287885754111",
                    "keterangan_pelapor": "Mohon dengan sangat penjelasan dan kepastian penyelesaian pemasangan penambahan daya listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102085",
                    "waktu_lapor": "01/02/2023 09:41:19",
                    "waktu_response": "01/02/2023 09:41:41",
                    "waktu_recovery": "01/02/2023 09:44:17",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-1 No.11 CISAUK",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102086",
                    "waktu_lapor": "01/02/2023 09:41:21",
                    "waktu_response": "01/02/2023 09:45:33",
                    "waktu_recovery": "01/02/2023 09:49:38",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eldawati",
                    "alamat_pelapor": "JL JUDAH",
                    "no_telp_pelapor": "628216859287",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG BATU"
                },
                {
                    "no_laporan": "K5423020102087",
                    "waktu_lapor": "01/02/2023 09:41:21",
                    "waktu_response": "01/02/2023 09:50:08",
                    "waktu_recovery": "01/02/2023 11:01:43",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 4295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lussie sandra",
                    "alamat_pelapor": "perumahan Griya bintang mas blok D2 no 12",
                    "no_telp_pelapor": "6281218913503",
                    "keterangan_pelapor": "kami tdk bisa mengisi pulsa listrik.. info KWH over limit.. padahal ini sudah bulan yg baru.. mohon info.. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AIRMADIDI"
                },
                {
                    "no_laporan": "K5423020102088",
                    "waktu_lapor": "01/02/2023 09:41:26",
                    "waktu_response": "01/02/2023 09:41:33",
                    "waktu_recovery": "01/02/2023 09:42:16",
                    "durasi_response_time": 7,
                    "durasi_recovery_time": 43,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Latifah",
                    "alamat_pelapor": "DN TAMBAH AGUNG SKL BARAT No.00 RT.0 RW.0 SKL BARAT",
                    "no_telp_pelapor": "6282349993902",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMAL"
                },
                {
                    "no_laporan": "K5423020102089",
                    "waktu_lapor": "01/02/2023 09:41:35",
                    "waktu_response": "01/02/2023 10:01:30",
                    "waktu_recovery": "01/02/2023 10:29:42",
                    "durasi_response_time": 1195,
                    "durasi_recovery_time": 1692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurhayati",
                    "alamat_pelapor": "JL DUREN SAWIT BL 5 RT1/6",
                    "no_telp_pelapor": "6283898217206",
                    "keterangan_pelapor": "gagal membeli pembelian token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102090",
                    "waktu_lapor": "01/02/2023 09:41:44",
                    "waktu_response": "01/02/2023 09:55:47",
                    "waktu_recovery": "01/02/2023 10:39:57",
                    "durasi_response_time": 843,
                    "durasi_recovery_time": 2650,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KABUL",
                    "alamat_pelapor": " JLN. BESAR PANTAI LABU. DUSUN SEPAKAT. GG KELENGKENG NO RUMAH 1053",
                    "no_telp_pelapor": "081264422414",
                    "keterangan_pelapor": " LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 15421, ST APP TGL 1/2/2023 = 15348\\n. REK BELUM DILUNASI). RUMAH DIHUNI TIDAK BERPAGAR APP MUDAH DIJANGKAU  PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI.  ID PEL 126120655203",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020102093",
                    "waktu_lapor": "01/02/2023 09:41:43",
                    "waktu_response": "01/02/2023 09:42:04",
                    "waktu_recovery": "01/02/2023 09:44:25",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KP CIJANTRA RT 03/01 LEGOK",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102095",
                    "waktu_lapor": "01/02/2023 09:41:47",
                    "waktu_response": "01/02/2023 09:46:35",
                    "waktu_recovery": "01/02/2023 10:30:45",
                    "durasi_response_time": 288,
                    "durasi_recovery_time": 2650,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FATHOR RAHMAN",
                    "alamat_pelapor": "DS PAKANDANGAN TENGAH No. BLUTO",
                    "no_telp_pelapor": "62818580664",
                    "keterangan_pelapor": "Gagal masukkan token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020102098",
                    "waktu_lapor": "01/02/2023 09:41:54",
                    "waktu_response": "01/02/2023 09:51:41",
                    "waktu_recovery": "01/02/2023 11:47:52",
                    "durasi_response_time": 587,
                    "durasi_recovery_time": 6971,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MASFAQ ASHFA",
                    "alamat_pelapor": "PR EDELWEIS LAND KLAMPOK No. RT.0 RW.0",
                    "no_telp_pelapor": "6281233926175",
                    "keterangan_pelapor": "tiang belum di eksekusi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020102100",
                    "waktu_lapor": "01/02/2023 09:42:02",
                    "waktu_response": "01/02/2023 11:12:29",
                    "waktu_recovery": "01/02/2023 12:52:05",
                    "durasi_response_time": 5427,
                    "durasi_recovery_time": 5976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gufron",
                    "alamat_pelapor": "DN PONDOK BILE No.0 RT.0 RW.0 PANDAN DUR",
                    "no_telp_pelapor": "6281999963834",
                    "keterangan_pelapor": "gagaldimasukkan token/pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020102102",
                    "waktu_lapor": "01/02/2023 09:42:14",
                    "waktu_response": "01/02/2023 10:59:30",
                    "waktu_recovery": "01/02/2023 11:03:58",
                    "durasi_response_time": 4636,
                    "durasi_recovery_time": 268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sisilia hoar seran",
                    "alamat_pelapor": "kletek rainain ",
                    "no_telp_pelapor": "6282146842036",
                    "keterangan_pelapor": "mau pasang meteran daya 900 harga berapa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020102105",
                    "waktu_lapor": "01/02/2023 09:42:33",
                    "waktu_response": "01/02/2023 11:44:26",
                    "waktu_recovery": "01/02/2023 17:00:08",
                    "durasi_response_time": 7313,
                    "durasi_recovery_time": 18942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "KK GRIYA RANDIK BLOK A3 NO 6 KEL SEKAYU KEC SEKAYU KOTA SEKAYU",
                    "no_telp_pelapor": "081284806450",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. // UPDATE ALAMAT CC.54.ADAM_BUKHORI 10:43",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEKAYU"
                },
                {
                    "no_laporan": "K5423020102108",
                    "waktu_lapor": "01/02/2023 09:42:35",
                    "waktu_response": "01/02/2023 09:51:30",
                    "waktu_recovery": "01/02/2023 18:24:25",
                    "durasi_response_time": 535,
                    "durasi_recovery_time": 30775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "275868",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL GOMBOL PAYA RT 01 RW 13 KEL KALIDERES KEC KALIDERES JAKARTA BARAT // ACUAN: DEKAT PARKIRAN MOBIL RAJAWALI  ",
                    "no_telp_pelapor": "0216127236",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT.PTL MINTA SEGERA DISAMBUNG. SETEMPAT ADA ORANG SAKIT YANG MEMBUTUHKAN ALAT KELISTRIKAN BERDASARKAN INFO PELANGGAN BELUM ADA TINDAK LANJUT PETUGAS TGL  01/2/23 PKL 10.55 WIBCC.54.AZMINA. PLGN MENGHUBUNGI KEMBALI BELUM ADA TINDAKLANJUT.CC.54.KUNDERI TGL 01/02/23 PKL 13.37PLGN MENGHUBUNGI KEMBALI.PELANGGAN MENGINGINKAN PENYAMBUNGAN SEGERA DIKARENAKAN DILOKASI ADA PASIEN PLGN 12G06OK CC.54.NURYATI  LAPOR KEMBALI  14:16 \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102109",
                    "waktu_lapor": "01/02/2023 09:42:39",
                    "waktu_response": "01/02/2023 09:45:34",
                    "waktu_recovery": "01/02/2023 09:55:59",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "aki",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102112",
                    "waktu_lapor": "01/02/2023 09:42:58",
                    "waktu_response": "01/02/2023 09:46:38",
                    "waktu_recovery": "01/02/2023 10:15:55",
                    "durasi_response_time": 220,
                    "durasi_recovery_time": 1757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendar",
                    "alamat_pelapor": "DN CIBITUNG No. RT.19 RW.8 CIMARAGAS",
                    "no_telp_pelapor": "6285315251208",
                    "keterangan_pelapor": "PERIKSA",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJAR"
                },
                {
                    "no_laporan": "K5423020102113",
                    "waktu_lapor": "01/02/2023 09:43:02",
                    "waktu_response": "01/02/2023 09:47:52",
                    "waktu_recovery": "01/02/2023 09:50:33",
                    "durasi_response_time": 290,
                    "durasi_recovery_time": 161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOHAN ",
                    "alamat_pelapor": "DK TENGGULUK KEL.MEDALEM  RT.04 RW.03 KEL. MEDALEM, KEC KRADENAN, KAB. BLORA, JAWA TENGAH",
                    "no_telp_pelapor": "081228484135",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL (31/1/2023 ) PERMOHONAN PROSES PB DARI NO REG 5200811056781  ,PADA DATA AP2T TERDAPAT NOTIVIKASI  PERMOHONAN BELUM DISAHKAN MANAGER ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K1223020100079",
                    "waktu_lapor": "01/02/2023 09:43:04",
                    "waktu_response": "01/02/2023 09:58:13",
                    "waktu_recovery": "01/02/2023 10:36:46",
                    "durasi_response_time": 909,
                    "durasi_recovery_time": 2313,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIHITE",
                    "alamat_pelapor": "GEREJA GBKP BATANG SERANGAN, JL SEI BATANG SERANGAN NO. 2/97 RT - RW - KEL BABURA KEC MEDAN BARU, KOTA MEDAN",
                    "no_telp_pelapor": "0614158454",
                    "keterangan_pelapor": "TGL 25/11/2022 PENANGANAN GANGGUAN PTL OLEH PETUGAS GANGGUAN  DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG.  MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020102116",
                    "waktu_lapor": "01/02/2023 09:43:22",
                    "waktu_response": "01/02/2023 09:47:29",
                    "waktu_recovery": "01/02/2023 10:24:54",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 2245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "54503667",
                    "nama_pelapor": "KAK NOVI/hy.nop",
                    "alamat_pelapor": "JL IKAN PIRANHA F 15 RT 08 RW 03 KEL. PURWODADI KEC. BLIMBING KOTA MALANG",
                    "no_telp_pelapor": "081220444067",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SESUAI INFO PELANGGAN TGL 31/01/2023 DATANG PETUGAS UNTUK MELAKUKAN PEMUTUSAN DENGAN CARA MENGAMBIL MCB DI KWH METER TANPA SEPENGETAHUAN PELANGGAN (SETEMPAT KOSONG KARENA SEDANG BEKERJA), PELANGGAN TELAH DATANG KE KANTOR AREA SETEMPAT DAN DIHARUSKAN MELAKUKAN MIGRASI MENJADI LAYANAN PRABAYAR. PELANGGAN MERASA KEBERATAN DENGAN PERLAKUKAN PETUGAS YANG KURANG SOPAN MASUK KE LOKASI PELANGGAN TANPA PERMISI. UNTUK PROSES MIGRASI MOHON SEGERA DILAKUKAN REALISASI PENYAMBUNGAN.",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020102117",
                    "waktu_lapor": "01/02/2023 09:43:25",
                    "waktu_response": "01/02/2023 09:45:43",
                    "waktu_recovery": "01/02/2023 10:49:26",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 3823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mareleng punya cerita",
                    "alamat_pelapor": "KP MARELENG No.0 RT.4 RW.6 KDWARINGIN",
                    "no_telp_pelapor": "6285695646559",
                    "keterangan_pelapor": "token gagal kga bisa di isi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102119",
                    "waktu_lapor": "01/02/2023 09:43:28",
                    "waktu_response": "01/02/2023 10:09:31",
                    "waktu_recovery": "01/02/2023 11:02:55",
                    "durasi_response_time": 1563,
                    "durasi_recovery_time": 3204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tovel Kawonal",
                    "alamat_pelapor": "Jaga VI Desa Passo",
                    "no_telp_pelapor": "6281228171475",
                    "keterangan_pelapor": "Isi pulsa listrik gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAWANGKOAN"
                },
                {
                    "no_laporan": "K5423020102121",
                    "waktu_lapor": "01/02/2023 09:43:47",
                    "waktu_response": "01/02/2023 09:46:27",
                    "waktu_recovery": "01/02/2023 09:49:09",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS SUDARNO",
                    "alamat_pelapor": "PR PONDOK UNGU PERMAI SEKTOR 5 BL E 10 NO. 06 JL ANGGREK RAYA RT 5 RW 21 KEL BAHAGIA KEC BABELAN KAB BEKASI // ACUAN : DEKAT SD 05 ",
                    "no_telp_pelapor": "081316440046",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PROSES PINDAH APP DENGAN NO REG 5453032067378. TGL 31/01/23  BIAYA MATERIAL HANTARAN LUAR TELAH DILUNASI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020102123",
                    "waktu_lapor": "01/02/2023 09:43:57",
                    "waktu_response": "01/02/2023 10:12:23",
                    "waktu_recovery": "02/02/2023 14:52:15",
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 103192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "linny ayu resky indah",
                    "alamat_pelapor": "Jalan Haji Dja Far Ali.1",
                    "no_telp_pelapor": "6285357280925",
                    "keterangan_pelapor": "pressing SR pln kwh keluar asap",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TELANAI PURA"
                },
                {
                    "no_laporan": "K5423020102124",
                    "waktu_lapor": "01/02/2023 09:44:07",
                    "waktu_response": "01/02/2023 09:44:36",
                    "waktu_recovery": "01/02/2023 10:10:19",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 1543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifki",
                    "alamat_pelapor": "KP PAGEDANGAN No. RT.1 RW.1 CICALENGKA",
                    "no_telp_pelapor": "628176969685",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100245",
                    "waktu_lapor": "01/02/2023 09:44:44",
                    "waktu_response": "01/02/2023 09:48:43",
                    "waktu_recovery": "01/02/2023 13:00:12",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 11489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50389324",
                    "nama_pelapor": "IBU ESTER",
                    "alamat_pelapor": "JL  PR MUTIARA CITRA ASRI P1- 38  KEL KRAMEAN KULON KEC CANDI KAB SIDOARJO ",
                    "no_telp_pelapor": "087801681688",
                    "keterangan_pelapor": " KURANG TAGIH. STAND AKHIR REK FEBRUARI 2023 = 13520 ,   BELUM DILUNASI, STAND APP TGL  01/02/2023 =135279   RUMAH BERPENGHUNI ,PLG HANYA DIKENAKAN KWH REK MINIMUN .",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5123020100379",
                    "waktu_lapor": "01/02/2023 09:44:48",
                    "waktu_response": "01/02/2023 11:19:26",
                    "waktu_recovery": "01/02/2023 19:46:56",
                    "durasi_response_time": 5678,
                    "durasi_recovery_time": 30450,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAIQ",
                    "alamat_pelapor": "JLN GAYUNGSARI BARAT 4 NO 3 RT 9 RW 1 KEL PAGESANGAN KEC JAMBANGAN KOTA SURABAYA",
                    "no_telp_pelapor": "082243011052",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI TERKAIT PELANGGAN INGIN MENGETAHUI TERKAIT HENDAK PASANG BARU UNTUK PLTS ATAP NAMUN UNTUK PEMAKAIAN LISTRIK PRIBADI TIDAK DISALURKAN KE PLN. KARENA JIKA DI PERKENANKAN PELANGGAN TIDAK PERLU MELAKUKAN PERMOHONAN APP EKSPOR IMPOR KE PLN. MOHON INFOKAN JUGA PERIHAL SYARAT DAN KETENTUANNYA. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020102130",
                    "waktu_lapor": "01/02/2023 09:44:56",
                    "waktu_response": "01/02/2023 10:35:23",
                    "waktu_recovery": "01/02/2023 10:50:52",
                    "durasi_response_time": 3027,
                    "durasi_recovery_time": 929,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002034732",
                    "nama_pelapor": "IBU RAHMA ",
                    "alamat_pelapor": "JL BUNGUR 2 NO.31 B RT 02 RW 08 KEL KUKUSAN KEC BEJI KOTA DEPOK. ",
                    "no_telp_pelapor": "089516542880",
                    "keterangan_pelapor": "MOHON PERIKSA APP, KACA APP BURAM DAN ANGKA TIDAK BISA TERBACA SEHINGGA MENYEBABKAN LONJAKAN REK. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102131",
                    "waktu_lapor": "01/02/2023 09:44:57",
                    "waktu_response": "01/02/2023 09:56:39",
                    "waktu_recovery": "01/02/2023 10:07:01",
                    "durasi_response_time": 702,
                    "durasi_recovery_time": 622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FANI",
                    "alamat_pelapor": "JL JL KP LUAR BATANG NO 4 RT7/3 KEL PENJARINGAN KEC PENJARINGAN KOTA JAKUT // DEKAT MASJID KRAMAT LUAR BATANG ",
                    "no_telp_pelapor": "02166604739",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN ,PELANGGAN TELAH MELEBIHI TOP UP BULAN DES 22 SEBESAR 720 JN. PADA TGL 01/2/23 SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN. SISA 900KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102132",
                    "waktu_lapor": "01/02/2023 09:44:53",
                    "waktu_response": "01/02/2023 09:45:27",
                    "waktu_recovery": "01/02/2023 09:47:10",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FAJAR TEGUH",
                    "alamat_pelapor": "DN KRAJAN No. RT.9 RW.1",
                    "no_telp_pelapor": "6285377360004",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR TIDAK DAPAT MEMBELI TOKEN MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102134",
                    "waktu_lapor": "01/02/2023 09:45:02",
                    "waktu_response": "01/02/2023 10:19:03",
                    "waktu_recovery": "01/02/2023 11:51:40",
                    "durasi_response_time": 2041,
                    "durasi_recovery_time": 5557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NESA ",
                    "alamat_pelapor": "JL KH JAWAT FAKIH KP KARANGKAJEN RT-41 / RW-11 NO MG3/873  KEL BRONTOKUSUMAN KEC PERGANGSAN KOTA YOGYAKARTA  ACUAN MASJID JAMI",
                    "no_telp_pelapor": "082136805891",
                    "keterangan_pelapor": "TGL 31/01/23 PENANGANAN GANGGUAN APP RUSAK OLEH PETUGAS DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO ( TIDAK DIBERIKAN ) . MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN. SESUAI INFO PELANGGAN PADA LAYAR APP TERTERA ERROR DAN ALARM BUZZER BERBUNYI. PTL TIDAK PADAM.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102135",
                    "waktu_lapor": "01/02/2023 09:45:18",
                    "waktu_response": "01/02/2023 09:45:38",
                    "waktu_recovery": "01/02/2023 09:47:18",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.fredy",
                    "alamat_pelapor": "DS TANJUNGSARI No. RT.3 RW.1",
                    "no_telp_pelapor": "6281276323124",
                    "keterangan_pelapor": "token tidak masuk ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102136",
                    "waktu_lapor": "01/02/2023 09:45:19",
                    "waktu_response": "01/02/2023 09:55:32",
                    "waktu_recovery": "01/02/2023 10:06:54",
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LINA",
                    "alamat_pelapor": "JL KERTAJAYA 7 NO  52A/42  KEL PENJARINGAN KEC PENJARINGAN JAKUT ",
                    "no_telp_pelapor": "0216906312",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" SISA 87.02  KWH NO TOKEN  27064088141565773364",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102138",
                    "waktu_lapor": "01/02/2023 09:45:32",
                    "waktu_response": "01/02/2023 09:51:20",
                    "waktu_recovery": "01/02/2023 10:11:10",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 1190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERI YANSYAH",
                    "alamat_pelapor": "Jl. Ikan Hiu No.59",
                    "no_telp_pelapor": "6283198787948",
                    "keterangan_pelapor": "pasang baru blm terpasang mohon di pasangkan Krn butuh arus utk kulkas vaksin ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BINJAI KOTA"
                },
                {
                    "no_laporan": "K5423020102141",
                    "waktu_lapor": "01/02/2023 09:45:43",
                    "waktu_response": "01/02/2023 09:47:03",
                    "waktu_recovery": "01/02/2023 11:20:19",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 5596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sanudin san",
                    "alamat_pelapor": "Ruko Duta Harapan Jl Duta Boulevard Barat Blok H 08, Harapan Baru, Bekasi Utara, Kota Bekasi",
                    "no_telp_pelapor": "6289601980188",
                    "keterangan_pelapor": "Ngga bisa top up token, selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5123020100383",
                    "waktu_lapor": "01/02/2023 09:45:55",
                    "waktu_response": "01/02/2023 09:55:12",
                    "waktu_recovery": "01/02/2023 10:02:30",
                    "durasi_response_time": 557,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YURIKA",
                    "alamat_pelapor": "JL NUSA I RT 9 RW 4 NO. 28 KEL KERAMAT JATI KEC KRAMAT JATI KOTA JAKARTA TMR   ( BLKNG PASAR KRAMAT JATI ) ",
                    "no_telp_pelapor": "082110969522",
                    "keterangan_pelapor": "PELANGGAN MEMINTA INFO BIAYA PINDAH APP /  GESER APP DIKARENAKAN  \\\" RENOVASI BANGUNAN \\\" . TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5323020100225",
                    "waktu_lapor": "01/02/2023 09:46:01",
                    "waktu_response": "01/02/2023 09:52:35",
                    "waktu_recovery": "01/02/2023 10:17:44",
                    "durasi_response_time": 394,
                    "durasi_recovery_time": 1509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22101567208",
                    "nama_pelapor": "IBU NAIFAH",
                    "alamat_pelapor": "JL JEND SUDIRMAN RT-001 / RW-03 KEL CIAMIS KEC CIAMIS KOTA CIAMS / SETEMPAT GEDUNG MAHKAMAH AGUNG",
                    "no_telp_pelapor": "081323303200",
                    "keterangan_pelapor": "PELANGGAN IDPEL 532313854939 MAU MENGAJUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAUN PADA DI APLIAKSI \\\"Layanan PASCABAYAR saat ini belum tersedia di Wilayah Anda.\\\" SETEMPAT GEUNG MAHKAMAH AGUNG. MHN KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020102145",
                    "waktu_lapor": "01/02/2023 09:46:34",
                    "waktu_response": "01/02/2023 09:49:15",
                    "waktu_recovery": "01/02/2023 10:00:27",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 672,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL  SIROJUL MUNIR  RT 2 RW 6 NO  120 KEL  NANGEWER BOGOR.  ACUAN SEBELAH CERIA MART ",
                    "no_telp_pelapor": "082122402497",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR 3 HARI  YANG LALU PENANGANAN  APP PRABAYAR RUSAK  OLEH PETUGAS  DENGAN NO METER 14255998289 DENGAN CARA DISAMBUNG LANGSUNG  DIBERIKAN  NO LG. MOHON APP DIPASANG KEMBALI SESUAI KETENTUAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102147",
                    "waktu_lapor": "01/02/2023 09:46:35",
                    "waktu_response": "01/02/2023 09:49:02",
                    "waktu_recovery": "01/02/2023 10:24:45",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 2143,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEYLANIA",
                    "alamat_pelapor": "DESA WEEKAMBALA, KEC. LOURA, NTT",
                    "no_telp_pelapor": "081339051676",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN MENGINGINKAN DIKIRIMKAN INVOICE REK NOVEMBER 2021, DESEMBER 2021, DAN JANUARI 2023 AGAR DIKIRIM KE EMAIL meylania.dewi06@gmail.com. UNTUK KEPERLUAN CEK PEMAKAIAN LISTRIK",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBA BARAT DAYA"
                },
                {
                    "no_laporan": "K5423020102150",
                    "waktu_lapor": "01/02/2023 09:46:41",
                    "waktu_response": "01/02/2023 11:00:28",
                    "waktu_recovery": "01/02/2023 11:30:24",
                    "durasi_response_time": 4427,
                    "durasi_recovery_time": 1796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adek Yuli Anggraini",
                    "alamat_pelapor": "Jl. Soekarno - Hatta No.91b",
                    "no_telp_pelapor": "6281364786510",
                    "keterangan_pelapor": "kemaren listrik kami di putus pihak PLN,setelah d ajukan pengaduan d suruh ganti pakai token...\\npas d pasang kemaren jam 5 sore dg pulsa 50 rb,itupun listrik subsidi,.\\ntapi td pagi listrik nya Udah bunyi\\\"...\\nterlalu cepat makan arus pak...\\nmohon solusi nya...",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAYAKUMBUH"
                },
                {
                    "no_laporan": "K5423020102152",
                    "waktu_lapor": "01/02/2023 09:46:52",
                    "waktu_response": "01/02/2023 12:57:23",
                    "waktu_recovery": "01/02/2023 15:21:18",
                    "durasi_response_time": 11431,
                    "durasi_recovery_time": 8635,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Tian",
                    "alamat_pelapor": "jln pangeran ratu rt03 rw09",
                    "no_telp_pelapor": "6281269162794",
                    "keterangan_pelapor": "knpa alamat meteran saya berubah ke desa perupitan, padahal kmarin alamatny sdh bnar di jln pangeran ratu 15ulu rt03 rw09",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020102155",
                    "waktu_lapor": "01/02/2023 09:47:18",
                    "waktu_response": "01/02/2023 09:55:49",
                    "waktu_recovery": "01/02/2023 10:10:34",
                    "durasi_response_time": 511,
                    "durasi_recovery_time": 885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tulus marsetia",
                    "alamat_pelapor": "PR GRIYA BHAYANGKARA BLOK R No.1 MASANGAN",
                    "no_telp_pelapor": "6281249642766",
                    "keterangan_pelapor": "tulisan periksa ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020102160",
                    "waktu_lapor": "01/02/2023 09:47:35",
                    "waktu_response": "01/02/2023 10:45:02",
                    "waktu_recovery": "01/02/2023 13:32:26",
                    "durasi_response_time": 3447,
                    "durasi_recovery_time": 10044,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isra",
                    "alamat_pelapor": "XX BANUARAN NAN XX RT. 05/ RW II No.0 RW.",
                    "no_telp_pelapor": "6285374366878",
                    "keterangan_pelapor": "pembengkakan tagihan listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020102163",
                    "waktu_lapor": "01/02/2023 09:47:41",
                    "waktu_response": "01/02/2023 09:55:29",
                    "waktu_recovery": "01/02/2023 10:20:44",
                    "durasi_response_time": 468,
                    "durasi_recovery_time": 1515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI",
                    "alamat_pelapor": "JL PUSKESMAS KP CIJAMBE RT 10 RW 5 DS SUKADAMI KEC CIKARANG SLTN KAB BEKASI (DEKAT PERTIGAAN TPU SUKADAMI)",
                    "no_telp_pelapor": "081285388689",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 45093456791 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN . DATA PADA AP2T TIDAK ADA KETERANGAN SISA 375 KWH (PTL TIDAK PADAM)\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102167",
                    "waktu_lapor": "01/02/2023 09:48:02",
                    "waktu_response": "01/02/2023 10:10:20",
                    "waktu_recovery": "01/02/2023 10:21:16",
                    "durasi_response_time": 1338,
                    "durasi_recovery_time": 656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ruben Anggara",
                    "alamat_pelapor": "LA BU API RT. RW.",
                    "no_telp_pelapor": "6285355530014",
                    "keterangan_pelapor": "matikan mcb",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020102171",
                    "waktu_lapor": "01/02/2023 09:48:13",
                    "waktu_response": "01/02/2023 10:01:05",
                    "waktu_recovery": "01/02/2023 10:10:33",
                    "durasi_response_time": 772,
                    "durasi_recovery_time": 568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "lucky",
                    "alamat_pelapor": "pondok kelapa selatan rt.8 rw.05",
                    "no_telp_pelapor": "6288809191491",
                    "keterangan_pelapor": "kwh diisi token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100227",
                    "waktu_lapor": "01/02/2023 09:48:22",
                    "waktu_response": "01/02/2023 10:42:31",
                    "waktu_recovery": "01/02/2023 10:46:33",
                    "durasi_response_time": 3249,
                    "durasi_recovery_time": 242,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DWI ",
                    "alamat_pelapor": "JL PESANTREN NO. 4 RT 4 RW 8 KEL WATUBELAH KEC SUMBER KAB CIREBON\\n",
                    "no_telp_pelapor": "085795487675",
                    "keterangan_pelapor": "TGL 22/01/2023 PROSES PB (B1T/900 VA) DENGAN NO AGENDA 533319912301228542 DAN NO REG 5333112176847.BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT.HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN/PELANGGAN MENGHUBUNGI KEMBALI PADA 9:53 01/02/23 CC.53.WIDA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5323020100228",
                    "waktu_lapor": "01/02/2023 09:48:34",
                    "waktu_response": "01/02/2023 09:52:13",
                    "waktu_recovery": "01/02/2023 10:17:34",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 1521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NAIFAH",
                    "alamat_pelapor": "JL JEND SUDIRMAN RT-001 / RW-03 KEL CIAMIS KEC CIAMIS KOTA CIAMS / SETEMPAT GEDUNG MAHKAMAH AGUNG",
                    "no_telp_pelapor": "081323303200",
                    "keterangan_pelapor": "PELANGGAN IDPEL 532314278194 MAU MENGAJUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAUN PADA DI APLIAKSI \\\"Layanan PASCABAYAR saat ini belum tersedia di Wilayah Anda.\\\" SETEMPAT GEDUNG MAHKAMAH AGUNG. MHN KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020102172",
                    "waktu_lapor": "01/02/2023 09:48:39",
                    "waktu_response": "01/02/2023 10:36:23",
                    "waktu_recovery": "01/02/2023 10:51:10",
                    "durasi_response_time": 2864,
                    "durasi_recovery_time": 887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14026141060",
                    "nama_pelapor": "IBU LENI ",
                    "alamat_pelapor": "PR VILLA MUTIARA CINERE BLOK R02 NO 12 JL BOULVARD VILA MUTIARA KEL GROGOL KEC LIMO KOTA DEPOK ",
                    "no_telp_pelapor": "082112326046",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DENGAN ID PEL 538711962529 MENJADI ATAS NAMA SETYOHADI, PEMOHON SEBAGAI YANG DIBERIKUASA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020102174",
                    "waktu_lapor": "01/02/2023 09:48:51",
                    "waktu_response": "01/02/2023 09:49:38",
                    "waktu_recovery": "01/02/2023 09:50:58",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hasan junaidi",
                    "alamat_pelapor": "DN KRAJAN DS PLAMPANG No.0 RT.5 RW.3",
                    "no_telp_pelapor": "62857456123878",
                    "keterangan_pelapor": "kwh meter macet",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102175",
                    "waktu_lapor": "01/02/2023 09:48:52",
                    "waktu_response": "01/02/2023 09:49:25",
                    "waktu_recovery": "01/02/2023 10:34:12",
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 2687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "209524",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "VILLA NUSA MELATI BLOK B8 NO8 KEL. JELUPANG KEC.SERPONG TANGERANG ACUAN : BELAKANG HYPERMART ",
                    "no_telp_pelapor": "02122231549",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102176",
                    "waktu_lapor": "01/02/2023 09:48:53",
                    "waktu_response": "01/02/2023 09:49:36",
                    "waktu_recovery": "01/02/2023 09:51:45",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.14 KADEMANGAN",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100231",
                    "waktu_lapor": "01/02/2023 09:48:59",
                    "waktu_response": "01/02/2023 09:52:16",
                    "waktu_recovery": "01/02/2023 11:55:50",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 7414,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHTAR ",
                    "alamat_pelapor": "JL   -  NO 0 DN SUMBERSIH RT-56 / RW-12  DESA KEDUNGSALAM      ",
                    "no_telp_pelapor": "6285855532010",
                    "keterangan_pelapor": "MOHON DIBANTU KONVERSI STROOM KARENA ADA PENGGANTIAN KWH METER SEJUMLAH 49  KWH. MOHON KONFIRMASI PELANGGAN  \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5323020100232",
                    "waktu_lapor": "01/02/2023 09:49:12",
                    "waktu_response": "01/02/2023 09:51:41",
                    "waktu_recovery": "01/02/2023 10:16:01",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 1460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PAULUS",
                    "alamat_pelapor": "JL KAWASAN DE PRIMA TERA BLK E1 NO 05 KEL.0 KEC.0 KAB BANDUNG ",
                    "no_telp_pelapor": "08122390399",
                    "keterangan_pelapor": "PELANGGAN DILAKUKAN BONGKAR RAMPUNG. TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA ATM BCA. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAJALAYA"
                },
                {
                    "no_laporan": "K5523020100253",
                    "waktu_lapor": "01/02/2023 09:49:13",
                    "waktu_response": "01/02/2023 09:57:34",
                    "waktu_recovery": "01/02/2023 10:00:50",
                    "durasi_response_time": 501,
                    "durasi_recovery_time": 196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHID",
                    "alamat_pelapor": "JL CIPTO MANGUNKUSUMO NO 99   RT-26 / RW-006 KEL SUNGAI KELEDANG KEC SAMARINDA SEBRANG KOTA SAMARINDA LOKASI : DEKAT PT ANUGRAH BARA KALTIM",
                    "no_telp_pelapor": "81351763738",
                    "keterangan_pelapor": "1 APP PRABAYAR (  TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 1775.18. NO TOKEN : 58964272358272353965\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5423020102179",
                    "waktu_lapor": "01/02/2023 09:49:13",
                    "waktu_response": "01/02/2023 09:49:49",
                    "waktu_recovery": "01/02/2023 09:51:52",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK GRIYA KARAWACI BLOK A6 No.29 CURUG",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102180",
                    "waktu_lapor": "01/02/2023 09:49:25",
                    "waktu_response": "01/02/2023 09:51:44",
                    "waktu_recovery": "01/02/2023 10:54:10",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 3746,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DASAR ",
                    "alamat_pelapor": "JL KARET PASAR BARU BARAT I  NO -  RT-4 / RW-7 KEL KARET TENSIN KEC TANAH ABANG JAKPUS . DI TENGAH PASAR KARET ",
                    "no_telp_pelapor": "081384888007",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 57135703859143601179 SISA 13.01 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102181",
                    "waktu_lapor": "01/02/2023 09:49:26",
                    "waktu_response": "01/02/2023 09:51:11",
                    "waktu_recovery": "01/02/2023 10:41:45",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 3034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003105216",
                    "nama_pelapor": "IBU DEVI",
                    "alamat_pelapor": "KK GRIYA ASRI 2 BLOK G7 NO 11 RT 11/26 JL KENCANA 7 KEL SUMBER JAYA KEC TAMBUN SELATAN KAB BEKASI",
                    "no_telp_pelapor": "0215727536",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 60.456, APP TGL 01/02/23 = 59.792. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020102182",
                    "waktu_lapor": "01/02/2023 09:49:19",
                    "waktu_response": "01/02/2023 09:52:07",
                    "waktu_recovery": "01/02/2023 10:46:53",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 3286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tifanny Laurenza",
                    "alamat_pelapor": "JL PENATUSAN III N0.51 No. RT.2 RW.2 PURWOKERTO",
                    "no_telp_pelapor": "6285727474401",
                    "keterangan_pelapor": "tidak bisa membeli token, selalu transaksi gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020102186",
                    "waktu_lapor": "01/02/2023 09:49:38",
                    "waktu_response": "01/02/2023 10:15:13",
                    "waktu_recovery": "01/02/2023 11:17:35",
                    "durasi_response_time": 1535,
                    "durasi_recovery_time": 3742,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "LOKASI : JL MASJID NURUL FAHJRI RT 06/03 KEL PONDOK JAYA KEC PONDOK AREN KOTA TANGSEL 15224",
                    "no_telp_pelapor": "0217451292",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI PROSES PB KOLEKTIF 26 UNIT ( R1T/900 VA)UNTUK KOSAN STROM AWAL RP. 20.000,-.  , PEMOHON MENGAKU SEBAGAI SUAMI DARI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102187",
                    "waktu_lapor": "01/02/2023 09:49:34",
                    "waktu_response": "01/02/2023 09:50:03",
                    "waktu_recovery": "01/02/2023 09:51:59",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-1 No.12 CISAUK",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102192",
                    "waktu_lapor": "01/02/2023 09:50:11",
                    "waktu_response": "01/02/2023 10:10:27",
                    "waktu_recovery": "01/02/2023 10:35:39",
                    "durasi_response_time": 1216,
                    "durasi_recovery_time": 1512,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE MUSLIM",
                    "alamat_pelapor": "Gg. Satria IV No.2",
                    "no_telp_pelapor": "6281325797899",
                    "keterangan_pelapor": "mohon untuk pindahkan tiang listrik karna sudah tidak terpakai,dan posisi kurang pas,hingga mengganggu jalan masuk,terimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020102195",
                    "waktu_lapor": "01/02/2023 09:50:17",
                    "waktu_response": "01/02/2023 09:59:41",
                    "waktu_recovery": "01/02/2023 10:13:32",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "PR TIGARAKSA JL CIUNG RAYA BLOK AJ NO 13/03 RT 3/2 KEL MARGASARI KEC TIGARAKSA KAB TANGERANG ",
                    "no_telp_pelapor": "0215993086",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN/KURANG TAGIH, ST AK REK BULAN FEB 2023 : 28470 ST AK ACMT : 28470, ST APP TGL 01/02/23 : 28502. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP BERKEBERATAN. REKENING FEB 23 BELUM DILUNASI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020102196",
                    "waktu_lapor": "01/02/2023 09:50:25",
                    "waktu_response": "01/02/2023 10:00:57",
                    "waktu_recovery": "01/02/2023 10:40:39",
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 2382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIQ FARHAN",
                    "alamat_pelapor": "JL RY HARMONI PR MUTIARA PURI HARMONI RUKO 5 NO 3 RT 16/14 KEL. SUKAMANAH KEC. RAJEG KAB TANGERANG // ACUANNYA DEKAT - ",
                    "no_telp_pelapor": "02150830000",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN PROSES PS DAYA L/10600 UNTUK KEPERLUAN GRAND OPENING UNTUK TGL 26 JANUARI 2023 - 1 FEBRUARI 2023 PUKUL 09:00 DGN NO REGISTER 5666029003187 NAMUN HINGGA SAAT INI BELUM REALISASI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102197",
                    "waktu_lapor": "01/02/2023 09:50:29",
                    "waktu_response": "01/02/2023 09:57:34",
                    "waktu_recovery": "01/02/2023 10:31:41",
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 2047,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nita",
                    "alamat_pelapor": "DN KEDUNG MUNDU No.0 RT.12 RW.3 KUTAWALUYA",
                    "no_telp_pelapor": "6285774634354",
                    "keterangan_pelapor": "isi token gagal terus padahal nomer sudah sesuai",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020102199",
                    "waktu_lapor": "01/02/2023 09:50:46",
                    "waktu_response": "01/02/2023 10:03:07",
                    "waktu_recovery": "01/02/2023 10:17:57",
                    "durasi_response_time": 741,
                    "durasi_recovery_time": 890,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAFITRIANi",
                    "alamat_pelapor": "jalan Padang Sidempuan desa hajoran ",
                    "no_telp_pelapor": "6281396659896",
                    "keterangan_pelapor": "mau masukkn token baru .kenapa sudah 5 hari tidak ada kabar ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5423020102203",
                    "waktu_lapor": "01/02/2023 09:51:16",
                    "waktu_response": "01/02/2023 09:57:11",
                    "waktu_recovery": "01/02/2023 10:57:50",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 3639,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajang dadang",
                    "alamat_pelapor": "PR JINGGA RESIDENCE D23 JL. No.",
                    "no_telp_pelapor": "6281321752792",
                    "keterangan_pelapor": "Mohon dibantu untuk pengelosan listrik mau dipakai hari ini.terima kasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K5423020102204",
                    "waktu_lapor": "01/02/2023 09:51:21",
                    "waktu_response": "01/02/2023 10:08:06",
                    "waktu_recovery": "01/02/2023 10:09:18",
                    "durasi_response_time": 1005,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmat Sbg",
                    "alamat_pelapor": "DS KEUREA, BELAKANG PUSKESMA No.",
                    "no_telp_pelapor": "6282292965613",
                    "keterangan_pelapor": "tengangan listrik naik turun lampu ruangan berkedip-kedip",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020102205",
                    "waktu_lapor": "01/02/2023 09:51:21",
                    "waktu_response": "01/02/2023 09:53:39",
                    "waktu_recovery": "01/02/2023 09:55:08",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salehudin",
                    "alamat_pelapor": "PR D'TANJUNG RAYA RESIDENCE No.20 RT.17 RW.8",
                    "no_telp_pelapor": "6281299632581",
                    "keterangan_pelapor": "kwh keluar tulisan periksa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102207",
                    "waktu_lapor": "01/02/2023 09:51:27",
                    "waktu_response": "01/02/2023 10:00:41",
                    "waktu_recovery": "01/02/2023 10:29:13",
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 1712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWA JUNIAWAN",
                    "alamat_pelapor": "JL BINTARA RY 17 NO 0 RT-2 / RW-13 KEL BINTARA  KEC BEKASI BARAT KOTA BEKASI JABAR // DEKAT SMPN 22 ",
                    "no_telp_pelapor": "0218859872",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102215",
                    "waktu_lapor": "01/02/2023 09:52:29",
                    "waktu_response": "01/02/2023 09:53:49",
                    "waktu_recovery": "01/02/2023 10:15:39",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 1310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAKA DWI SANDRIA Jaka",
                    "alamat_pelapor": "JL USMAN SIDDIK PSR IV No.",
                    "no_telp_pelapor": "6287869792517",
                    "keterangan_pelapor": "kenapa tagihan PLN bulanan saya membengkak jadi 2 juta untuk bln ini, yg sebelumnya setiap bulan kisaran 400-450 ribu, padahal saya tidak pernah menunggak sekalipun.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102216",
                    "waktu_lapor": "01/02/2023 09:52:45",
                    "waktu_response": "01/02/2023 10:01:13",
                    "waktu_recovery": "01/02/2023 12:00:48",
                    "durasi_response_time": 508,
                    "durasi_recovery_time": 7175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU BETI ",
                    "alamat_pelapor": "JL JENDRAL SUDIRMAN BLOK DHPIK-2 No. 11A  RT 0/RW 0, SALEMBARAN JATI, KOSAMBI, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "0215882943",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI TGL 26/01/23 PELANGGAN MELAKUKAN PROSES PB L/555.000 VA DENGAN NO AGENDA:566600512301267542 NO REGISTER:5666011286603  NAMUN BELUM DAPAT MELAKUKAN PEMBAYARAN DIKARENAKAN STATUS PADA AP2T NO REGISTER TSB PROSES PERMOHONAN BELUM DISAHKAN MANAGER. MOHON DIKONFIRMASI KEPADA PELANGGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102220",
                    "waktu_lapor": "01/02/2023 09:53:11",
                    "waktu_response": "01/02/2023 09:53:52",
                    "waktu_recovery": "01/02/2023 09:55:21",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SANI SURYONO",
                    "alamat_pelapor": "DN PODAGAN No. RT.1 RW.1",
                    "no_telp_pelapor": "6281232407991",
                    "keterangan_pelapor": "KESULITAN MELAKUKAN PEMBELIAN PULSA DI SEMUA TEMPAT PEMBELIAN MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102225",
                    "waktu_lapor": "01/02/2023 09:53:21",
                    "waktu_response": "01/02/2023 09:56:26",
                    "waktu_recovery": "01/02/2023 20:08:14",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 36708,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RANI WAHYUNI R, S.SOS",
                    "alamat_pelapor": "JL JL. BONTO BILA RAYA NO.78, BATUA, MANGGALA, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "082193962988",
                    "keterangan_pelapor": "3211112060388 TGL 23/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN \\nPENYAMBUNGAN. \\n",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020102228",
                    "waktu_lapor": "01/02/2023 09:53:38",
                    "waktu_response": "01/02/2023 09:54:43",
                    "waktu_recovery": "01/02/2023 09:55:52",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mai",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102229",
                    "waktu_lapor": "01/02/2023 09:53:50",
                    "waktu_response": "01/02/2023 10:18:28",
                    "waktu_recovery": "01/02/2023 11:41:16",
                    "durasi_response_time": 1478,
                    "durasi_recovery_time": 4968,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mia Rosa",
                    "alamat_pelapor": "JL HAYAM WURUK No.000 RT.0 RW.0 KEDAMAIAN",
                    "no_telp_pelapor": "6285269393794",
                    "keterangan_pelapor": "kwh eror,mcb off arus masih berjalan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102231",
                    "waktu_lapor": "01/02/2023 09:53:58",
                    "waktu_response": "01/02/2023 10:18:22",
                    "waktu_recovery": "01/02/2023 11:41:07",
                    "durasi_response_time": 1464,
                    "durasi_recovery_time": 4965,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL HAYAM WURUK GG NITI ADAT No.0 RT.0 RW.0 KEDAMAIAN",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kwh rusak...ganti meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102236",
                    "waktu_lapor": "01/02/2023 09:54:17",
                    "waktu_response": "01/02/2023 10:27:10",
                    "waktu_recovery": "01/02/2023 10:32:31",
                    "durasi_response_time": 1973,
                    "durasi_recovery_time": 321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "baharudin",
                    "alamat_pelapor": "Jl. Karya No.A9",
                    "no_telp_pelapor": "6281258110545",
                    "keterangan_pelapor": "sudah tgl 1 feb,,tp tidak bisa beli token listrik lg....tolong komfirmasi nya karna listrik yg ad sudah mau abis",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAKAP"
                },
                {
                    "no_laporan": "K5423020102239",
                    "waktu_lapor": "01/02/2023 09:54:36",
                    "waktu_response": "01/02/2023 10:03:41",
                    "waktu_recovery": "01/02/2023 11:42:25",
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 5924,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SONIA",
                    "alamat_pelapor": " JL. TANAH MERDEKA 1 BLOK 36 KONTRAKAN (PINTU F) RT 009 RW 004 KELURAHAN RAMBUTAN KEC. CIRACAS, KOTA JAKARTA TIMUR\\n\\n\\n",
                    "no_telp_pelapor": "0895389922573",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 102. (PTL TIDAK PADAM) 6019007559557484",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5323020100240",
                    "waktu_lapor": "01/02/2023 09:54:37",
                    "waktu_response": "01/02/2023 10:43:25",
                    "waktu_recovery": "01/02/2023 11:13:56",
                    "durasi_response_time": 2928,
                    "durasi_recovery_time": 1831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007106202",
                    "nama_pelapor": "BP KUSNADI",
                    "alamat_pelapor": "JL RAYA NO.30 KEL.JAMBLANG KEC.JAMBALNAG KAB.CIREBON  /SBLH GEREJA",
                    "no_telp_pelapor": "081947182727",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN ANGKA COUNTER APP METER TIDAK BEROPERASI. STAND AKTUAL PERTGL 1/2/23 = 28390. PTL MENYALA. MOHON DILAKUKAN PENGECEKAN KE LOKASI DAN KOFNIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020102241",
                    "waktu_lapor": "01/02/2023 09:54:52",
                    "waktu_response": "01/02/2023 09:55:04",
                    "waktu_recovery": "01/02/2023 10:53:35",
                    "durasi_response_time": 12,
                    "durasi_recovery_time": 3511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MISTAM",
                    "alamat_pelapor": "JL KARET KUBUR NO 21 RT 01 RW 06 KEL KARET TENGSIN KEC TANAH ABANG JAKPUS (DEPAN PET SHOP)",
                    "no_telp_pelapor": "081282208175",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM )",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102243",
                    "waktu_lapor": "01/02/2023 09:54:53",
                    "waktu_response": "01/02/2023 09:55:32",
                    "waktu_recovery": "01/02/2023 09:56:46",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bambang firmanzah",
                    "alamat_pelapor": "DN PANTAI KLASEMAN No. RT.4 RW.2",
                    "no_telp_pelapor": "6281284714236",
                    "keterangan_pelapor": "kwh meter rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102245",
                    "waktu_lapor": "01/02/2023 09:55:04",
                    "waktu_response": "01/02/2023 10:03:47",
                    "waktu_recovery": "01/02/2023 10:44:34",
                    "durasi_response_time": 523,
                    "durasi_recovery_time": 2447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilham Yp",
                    "alamat_pelapor": "DS 1 jungai",
                    "no_telp_pelapor": "6283800857685",
                    "keterangan_pelapor": "token tidak mau masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020102247",
                    "waktu_lapor": "01/02/2023 09:55:20",
                    "waktu_response": "01/02/2023 10:02:25",
                    "waktu_recovery": "01/02/2023 11:19:02",
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 4597,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ignaxius mahendra hary anggara",
                    "alamat_pelapor": "JL RAYA KUTA No. 5202042009",
                    "no_telp_pelapor": "6285333110342",
                    "keterangan_pelapor": "pemadaman listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020102250",
                    "waktu_lapor": "01/02/2023 09:55:49",
                    "waktu_response": "01/02/2023 09:59:12",
                    "waktu_recovery": "01/02/2023 10:02:39",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU ",
                    "alamat_pelapor": "JL G. BALE RT. 01/03 NO - KEL LOLU UTARA KEC PALU SELATAN KOTA PALU PROV SULAWESI TENGAH (DEKAT CAFE KOPI O )",
                    "no_telp_pelapor": "085255115201",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH TIDAK MENGETAHUI (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5323020100241",
                    "waktu_lapor": "01/02/2023 09:55:50",
                    "waktu_response": "01/02/2023 09:59:39",
                    "waktu_recovery": "01/02/2023 10:16:10",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022843487",
                    "nama_pelapor": "BPK GIN GIN GINANJAR ",
                    "alamat_pelapor": "JL KM ATIP NO 1 KP SINGAMERTA RT-1 RW-1 KEL SINGAMERTA  EKC CIRUAS KAB SERANG \\n",
                    "no_telp_pelapor": "081382595054",
                    "keterangan_pelapor": "STROOM MENJADI BOROS SETELAH ADA PERGANTIAN KWH METER, BIASANYA DALAM SATU MINGGU 150 - 200 RB, SAAT INI 50 RB UNTUK HARI. PELANGGAN INGIN DI LAKUKAN PENGECEKAN ULANG / 14460946560",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020102251",
                    "waktu_lapor": "01/02/2023 09:55:53",
                    "waktu_response": "01/02/2023 09:57:38",
                    "waktu_recovery": "01/02/2023 11:45:44",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 6486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alfin mulyana",
                    "alamat_pelapor": "JL H JUHRI No.33 RT.4 RW.8 MRY SEL",
                    "no_telp_pelapor": "6281386159690",
                    "keterangan_pelapor": "indikator terus menyala tidak berkedip seperti seharusnya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020102254",
                    "waktu_lapor": "01/02/2023 09:56:03",
                    "waktu_response": "01/02/2023 10:59:49",
                    "waktu_recovery": "01/02/2023 12:14:33",
                    "durasi_response_time": 3826,
                    "durasi_recovery_time": 4484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh. Abdi Madjid.S.Sod",
                    "alamat_pelapor": "jln.pongdimpin dpn mesjid istiqomah (toko Hilda)",
                    "no_telp_pelapor": "6285259828189",
                    "keterangan_pelapor": "nomor token tdk bisa masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020102255",
                    "waktu_lapor": "01/02/2023 09:56:12",
                    "waktu_response": "01/02/2023 09:59:53",
                    "waktu_recovery": "01/02/2023 10:31:54",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 1921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arjuna",
                    "alamat_pelapor": "JL R HANAFIAH No.0 RT.1 RW.5 CIMAHPAR",
                    "no_telp_pelapor": "6281311952190",
                    "keterangan_pelapor": "Sejak Tanggal 30 Januari 2023 hingga saat ini saya tidak membeli token dengan keterangan selalu gagal, dan sejak tanggal 31 Januari 2023 listrik sudah padam\\nmohon bantuannya segera\\nterima kasih sebelumnya ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102263",
                    "waktu_lapor": "01/02/2023 09:56:47",
                    "waktu_response": "01/02/2023 09:57:35",
                    "waktu_recovery": "01/02/2023 09:59:52",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "PR CLUSTER SEVILLA BLK. BC No.05 BSD SERPON",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "nohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102266",
                    "waktu_lapor": "01/02/2023 09:57:17",
                    "waktu_response": "01/02/2023 09:57:47",
                    "waktu_recovery": "01/02/2023 10:00:02",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "KK PURI SENTOSA BLK G NO.1 KADEMANGAN",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102271",
                    "waktu_lapor": "01/02/2023 09:57:32",
                    "waktu_response": "01/02/2023 10:00:18",
                    "waktu_recovery": "01/02/2023 10:02:53",
                    "durasi_response_time": 166,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad fauji",
                    "alamat_pelapor": "DN KRAJAN TLOGOARGO No. RT.1 RW.2",
                    "no_telp_pelapor": "6281226632123",
                    "keterangan_pelapor": "MCB lecek",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102272",
                    "waktu_lapor": "01/02/2023 09:57:32",
                    "waktu_response": "01/02/2023 09:57:58",
                    "waktu_recovery": "01/02/2023 10:01:30",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 212,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "roger",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102276",
                    "waktu_lapor": "01/02/2023 09:57:45",
                    "waktu_response": "01/02/2023 09:58:14",
                    "waktu_recovery": "01/02/2023 10:00:10",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-8 No.04 CISAUK",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102277",
                    "waktu_lapor": "01/02/2023 09:57:50",
                    "waktu_response": "01/02/2023 09:59:01",
                    "waktu_recovery": "01/02/2023 10:16:35",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 1054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indria setiari",
                    "alamat_pelapor": "PR PERSADA BLOK C- No.002 RT. 0 RW. 0 KEMBANG",
                    "no_telp_pelapor": "6281373717125",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020102278",
                    "waktu_lapor": "01/02/2023 09:58:04",
                    "waktu_response": "01/02/2023 09:58:23",
                    "waktu_recovery": "01/02/2023 10:00:17",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "JL KP DONGKAL RT4/2 PDJ SERPONG RW.0",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102279",
                    "waktu_lapor": "01/02/2023 09:58:14",
                    "waktu_response": "01/02/2023 10:05:18",
                    "waktu_recovery": "01/02/2023 10:08:27",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELING ",
                    "alamat_pelapor": "JL PELABUHAN SINGARAJA  NO - BR KP BUGIS KEL - KEC BULELENG KAB BULELENG ACUAN : WARUNG PABEAN DEKAT PURA SEGARA PALING BARAT ",
                    "no_telp_pelapor": "081936619777",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN . TGL 30/01/23 DILAKUKAN PERGANTIAN APP PERIKSA DENGAN NO LAPOR G5523013000202 .  SESUAI INFO PELANGGAN PADA ID METER LAMA YBS MASIH MEMILKI TOKEN PEMBELIAN TGL 29/01/23 ( 20063324706041986619 ) BELUM DIMASUKAN DAN INGIN DIKONVERSI KE ID METER BARU ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGARAJA"
                },
                {
                    "no_laporan": "K5423020102280",
                    "waktu_lapor": "01/02/2023 09:58:20",
                    "waktu_response": "01/02/2023 10:04:12",
                    "waktu_recovery": "01/02/2023 10:51:53",
                    "durasi_response_time": 352,
                    "durasi_recovery_time": 2861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11025441",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "CIMANGGU PERMAI 1 JL. PANATARAN N3 NO.11 KEL. KEDUNG BADAK KEC. TANAH SAREAL, BOGOR, JAWA BARAT. DEKET PUSKESMAS KEDUNG BADAK",
                    "no_telp_pelapor": "08999538524",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SESUAI INFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK SISA KWH 670.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102282",
                    "waktu_lapor": "01/02/2023 09:58:16",
                    "waktu_response": "01/02/2023 10:09:33",
                    "waktu_recovery": "01/02/2023 10:11:29",
                    "durasi_response_time": 677,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamida Mshfi",
                    "alamat_pelapor": "jln.kh.abd Wahid hasyim",
                    "no_telp_pelapor": "6281354910020",
                    "keterangan_pelapor": "instalasi konslet",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5423020102283",
                    "waktu_lapor": "01/02/2023 09:58:28",
                    "waktu_response": "01/02/2023 10:04:23",
                    "waktu_recovery": "01/02/2023 11:54:07",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 6584,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHABATJAKARTA",
                    "alamat_pelapor": "Stasiun Jln. Nyi Raja Permas",
                    "no_telp_pelapor": "6281210701126",
                    "keterangan_pelapor": "NO AGENDA 538319912301199708\\nMOHON PERCEPATAN PASANG BARU ATAS NAMA CFC ST KA BOGOR..KARNA HARI RABU 1 FEBRUARI 2023 GERAI TERSEBUT MAU GRAND OPENING *5 MOHON DAPAT PRIORITAS INVESTASI KAMI DI KOTA BOGOR TSB TKSH",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102288",
                    "waktu_lapor": "01/02/2023 09:59:26",
                    "waktu_response": "01/02/2023 10:00:28",
                    "waktu_recovery": "01/02/2023 10:15:52",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 924,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "265736",
                    "nama_pelapor": "BP MAHENDRA ",
                    "alamat_pelapor": "JL DAYUNG IA NO 11 RT 01/06 KEL KELAPA DUA KEC KELAPA DUA KAB TANGGERANG ",
                    "no_telp_pelapor": "08129359062",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI NAMA BASRIZAL MENJADI  MAHENDRA JAYA DAN PEMOHON SEBAGAI PEMILIK PERSIL BARU .SESUAI INFO PELANGGAN YBS MENGINGNKAAN DI WA TERLEBIH DAHUU SEBELUM REALISASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102294",
                    "waktu_lapor": "01/02/2023 09:59:33",
                    "waktu_response": "01/02/2023 10:00:35",
                    "waktu_recovery": "01/02/2023 10:03:03",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lukman hadi",
                    "alamat_pelapor": "DN BANDARAN No.0 RT.21 RW.4",
                    "no_telp_pelapor": "6282531234987",
                    "keterangan_pelapor": "kwh meter los",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102295",
                    "waktu_lapor": "01/02/2023 09:59:35",
                    "waktu_response": "01/02/2023 10:15:26",
                    "waktu_recovery": "01/02/2023 13:27:31",
                    "durasi_response_time": 951,
                    "durasi_recovery_time": 11525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Nurlegowo",
                    "alamat_pelapor": "Jl. Kp. Rw. Kalong No.36",
                    "no_telp_pelapor": "6285775459209",
                    "keterangan_pelapor": "tidak bisa top up",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020102297",
                    "waktu_lapor": "01/02/2023 09:59:42",
                    "waktu_response": "01/02/2023 10:00:53",
                    "waktu_recovery": "01/02/2023 10:03:12",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRASMONO",
                    "alamat_pelapor": "JL RAYA KOTAANYAR No.0 RT.24 RW.7",
                    "no_telp_pelapor": "6285236142411",
                    "keterangan_pelapor": "mohon bantuannya pengecekan ke lokasi dikarenakan padam dari semalam sampai sekarang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102298",
                    "waktu_lapor": "01/02/2023 09:59:43",
                    "waktu_response": "01/02/2023 10:11:48",
                    "waktu_recovery": "01/02/2023 10:36:51",
                    "durasi_response_time": 725,
                    "durasi_recovery_time": 1503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rotua Tinambunan",
                    "alamat_pelapor": "Jl. Bunga Kantil 18 No.4",
                    "no_telp_pelapor": "6281373518449",
                    "keterangan_pelapor": "Selamat pagi pak/Bu . Saya mau bertanya terkait dengan tarif listrik kami yang selalu melambung tinggi dan tidak sesuai dengan STAN meter  Itu kenapa ya ? Sementara pemakaian kami di rumah yang selalu di hidup itu cuman kulkas . Lampu , kipas dan dispenser dipakai saat dibutuh kan aja, dan sedari bulan 12 ke bulan 1 juga rumah ini jarang di tempati .  Berikut tarif listrik kami yang selalu naik , padahal yang tinggal disini anak kost .Mohon arahan nya pak buk , terimakasih ¿",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020102300",
                    "waktu_lapor": "01/02/2023 09:59:46",
                    "waktu_response": "01/02/2023 10:01:27",
                    "waktu_recovery": "01/02/2023 10:40:32",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 2345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariq Farhan",
                    "alamat_pelapor": "PR M.P.H RUKO 5 No.3",
                    "no_telp_pelapor": "6289624959444",
                    "keterangan_pelapor": "Saya pengajuan, daya sementara  no regist 5666029003187 untuk pemasangan dari tanggal 26 Januari sampai dengan 01 Februari belum ada\\npemasangan, ini gimana kita udah bayar tapi ko ngga ada\\npemasangan sampe hari berakhirnya/hari ini, saya gamau,\\npokoknya harus ada pergantian hari pasang sementara saya\\nuntuk beberapa hari kedepan sesuai dengan permohonan\\nsebelumnya g belum ter realisasi sampai sekarang.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5123020100409",
                    "waktu_lapor": "01/02/2023 10:00:15",
                    "waktu_response": "01/02/2023 10:07:22",
                    "waktu_recovery": "02/02/2023 05:13:12",
                    "durasi_response_time": 427,
                    "durasi_recovery_time": 68750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001012332",
                    "nama_pelapor": "BP HERI ",
                    "alamat_pelapor": "JL R.E. MARTADINATA NO 5 GG 3  RT4 RW9 KEL KEPATIHAN KEC JOMBANG KAB JOMBANG / DEKAT TOKO SARJANA ",
                    "no_telp_pelapor": "081233330608",
                    "keterangan_pelapor": "PTL MENYALA , NOMOR METER 14369796819 , SISA PULSA 1500KWH , TIDAK BISA BELI TOKEN KARENA SEBELUMNYA DIKENAKAN PEMBATASAN PEMBELIAN TOKEN DALAM 1 BULAN, NAMUN SAAT INI TGL 01/02/2023 SUDAH BELI TOKEN KEMBALI VIA SHOPEE , DANA , MBANKING BCA, NAMUN TETAP TIDAK BISA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020102303",
                    "waktu_lapor": "01/02/2023 10:00:29",
                    "waktu_response": "01/02/2023 10:03:33",
                    "waktu_recovery": "01/02/2023 10:41:59",
                    "durasi_response_time": 184,
                    "durasi_recovery_time": 2306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CIPUTRA",
                    "alamat_pelapor": "JL KALIBARU BARAT NO 37A RT16/RW01 KEL BUNGUR KEC SENEN JAKPUS . ACUAN LOKASI SETEMPAT TOKO PRAPATAN /SEBELAH TOKO MITRA 2/KANTOR RW 01 ",
                    "no_telp_pelapor": "02121479004",
                    "keterangan_pelapor": "MOHON PERIKSA JARINGAN KELISTIRKAN .SESUAI INFO PELANGGAN PADA SAAT HUJAN AIR MENGALIR MELALUI KABEL SR HAMPIR MENGENAI APP . YBS KWATIR MEMBAHAYAKAN \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102304",
                    "waktu_lapor": "01/02/2023 10:00:24",
                    "waktu_response": "01/02/2023 10:21:01",
                    "waktu_recovery": "01/02/2023 10:36:07",
                    "durasi_response_time": 1237,
                    "durasi_recovery_time": 906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Harsono",
                    "alamat_pelapor": "KP CIJINGGA No.0 RT.003 RW.02 SERANG",
                    "no_telp_pelapor": "6285158989830",
                    "keterangan_pelapor": "utk bayar via online tidak bisa infonya diblokir masalahnya dimana ya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102306",
                    "waktu_lapor": "01/02/2023 10:00:36",
                    "waktu_response": "01/02/2023 10:02:22",
                    "waktu_recovery": "01/02/2023 15:17:34",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 18912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "10119",
                    "nama_pelapor": "BP ROSID",
                    "alamat_pelapor": "JL KOBER RT 7/2 NO 61 KEL BALEKAMBANG KEC KRAMAT JATI JAKTIM ",
                    "no_telp_pelapor": "0218009534",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 25/01/23 PELANGGAN MENGAJUKAN PROSES MIGRASI DENGAN NO REG 5471017066724. YBS MENGINGINKAN INFORMASI SISA PEMAKAIAN (UJL)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020102309",
                    "waktu_lapor": "01/02/2023 10:01:01",
                    "waktu_response": "01/02/2023 10:01:42",
                    "waktu_recovery": "01/02/2023 10:03:02",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "win",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102313",
                    "waktu_lapor": "01/02/2023 10:01:33",
                    "waktu_response": "01/02/2023 11:13:23",
                    "waktu_recovery": "01/02/2023 11:25:52",
                    "durasi_response_time": 4310,
                    "durasi_recovery_time": 749,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibu  Hairun_nisa",
                    "alamat_pelapor": "BENDUNG UTARA DESA KILANG KECAMATAN MONTONG GADING KAB LOTIM ",
                    "no_telp_pelapor": "081805415802",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.PTL TIDAK PADAM.",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020102323",
                    "waktu_lapor": "01/02/2023 10:02:34",
                    "waktu_response": "01/02/2023 10:03:29",
                    "waktu_recovery": "01/02/2023 10:04:31",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudi stiawan",
                    "alamat_pelapor": "DN PAKES GONDOSULI No. RT.1 RW.5",
                    "no_telp_pelapor": "62823584612347",
                    "keterangan_pelapor": "kwh padam dari semalam",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102332",
                    "waktu_lapor": "01/02/2023 10:03:40",
                    "waktu_response": "01/02/2023 10:07:42",
                    "waktu_recovery": "01/02/2023 10:44:30",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 2208,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022275169",
                    "nama_pelapor": "BP ROHMAN",
                    "alamat_pelapor": "PERUM BEKASI GRIYA PRATAMA JL KAMBOJA 1 BLOK D10 NO.8 RT004 RW34 KEL SUMBER JAYA KEC TAMBUN SELATAN. DEKAT SDIT MUTIARA HIKMAH ",
                    "no_telp_pelapor": "081399985213",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 14022275169 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN , DATA PADA P2APST DIL PREPAID. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020102334",
                    "waktu_lapor": "01/02/2023 10:03:47",
                    "waktu_response": "01/02/2023 10:09:53",
                    "waktu_recovery": "01/02/2023 11:52:31",
                    "durasi_response_time": 366,
                    "durasi_recovery_time": 6158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Fauzi",
                    "alamat_pelapor": "KP SIDAMUKTI No.0 RT.002 RW.01 VL PERTIWI",
                    "no_telp_pelapor": "6289667366932",
                    "keterangan_pelapor": "Pagi, Saya Fauzi admin PIC Listrik toko Indomaret cab.Bogor 2. Mau tanya perihal tagihan listrik toko kami dengan ID pelanggan 538720326597 dibulan sebelumnya tagihan ID tersebut di angka 7.7jt tapi di bulan ini hanya 2.7jt, itu kenapa bisa turun sangat drastis ya? mohon dibantu konfirmasinya ke wa saya di 089667366932. Terima kasih.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020102335",
                    "waktu_lapor": "01/02/2023 10:03:58",
                    "waktu_response": "01/02/2023 11:06:20",
                    "waktu_recovery": "01/02/2023 12:09:27",
                    "durasi_response_time": 3742,
                    "durasi_recovery_time": 3787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riskawati",
                    "alamat_pelapor": "DS ANJIR PASAR LAMA No.0 RT. RW.",
                    "no_telp_pelapor": "6285822203973",
                    "keterangan_pelapor": "tidak bisa mengisi saldo",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MARABAHAN"
                },
                {
                    "no_laporan": "K5423020102336",
                    "waktu_lapor": "01/02/2023 10:04:09",
                    "waktu_response": "01/02/2023 10:16:22",
                    "waktu_recovery": "01/02/2023 12:19:52",
                    "durasi_response_time": 733,
                    "durasi_recovery_time": 7410,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURATMAN",
                    "alamat_pelapor": "PRUMAHAN BUGEL MAS JL PLATINA 2 BLOK B2 NO 14  RT 3 RW 3 KEL BUGEL KEC KARAWACI. KOTA TANGERANG. ACUAN: -",
                    "no_telp_pelapor": "081296739607",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR MELALUI PLN 123, DIKARENAKAN SETEMPAT SEDANG RENOVASI BANGUNAN. PEMOHON SEBAGAI PEMILIK BANGUNAN. PELANGGAN PERNAH DI NO K5423013002144, STATUS SELESAI , BELUM ADA KONFIRMASI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102338",
                    "waktu_lapor": "01/02/2023 10:04:16",
                    "waktu_response": "01/02/2023 10:11:22",
                    "waktu_recovery": "01/02/2023 10:36:40",
                    "durasi_response_time": 426,
                    "durasi_recovery_time": 1518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur hikmah",
                    "alamat_pelapor": "JL JL. GATOT SUBROTO NO.305 HALAMAN RUMAH M No.",
                    "no_telp_pelapor": "6282361593626",
                    "keterangan_pelapor": "mohonn untuk segera dilaksanakan penyambungan sementaranya (multiguna)\\nuntuk pekerjaan kami hari ini terimakasih\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5423020102341",
                    "waktu_lapor": "01/02/2023 10:04:33",
                    "waktu_response": "01/02/2023 10:04:57",
                    "waktu_recovery": "01/02/2023 10:05:57",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 60,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "remaki",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102345",
                    "waktu_lapor": "01/02/2023 10:04:57",
                    "waktu_response": "01/02/2023 10:09:08",
                    "waktu_recovery": "01/02/2023 10:42:39",
                    "durasi_response_time": 251,
                    "durasi_recovery_time": 2011,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUNAEDI",
                    "alamat_pelapor": "PR PERMATA TGR BLK AC 02 No. 22 , KEL GELAM JAYA, KEC PASAR KEMIS, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "08128789679",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 27/01/23 PELANGGAN DATANG KE APL SETEMPAT UNTUK MENGAJUKAN PROSES PD (B2 / 13200 - B1T / 2200) DENGAN NO REG 5666017083810. PEMBAYARAN TELAH DILAKUKAN TANGGAL 27/01/23. SESUAI INFO PELANGGAN, PETUGAS MENGHUBUNGI DAN DIINFORMASIKAN AKAN DITINDAKLANJUTI TGL 27/01/23 SORE HARI. PELANGGAN MEMINTA INFORMASI DAN TINDAKLANJUT TERKAIT PROSES TSB (YBS TIDAK BERADA DILOKASI DAN TIDAK MENGETAHUI APAKAH SUDAH DILAKUKAN REALISASI ATAU BELUM). TERKAIT K5423013003033 BELUM ADA TINDAKLANJUT HINGGA SAAT INI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100275",
                    "waktu_lapor": "01/02/2023 10:04:58",
                    "waktu_response": "01/02/2023 10:06:19",
                    "waktu_recovery": "01/02/2023 10:55:34",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 2955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ZULKIFLI",
                    "alamat_pelapor": "JL ALFALAH 2 NO 27 KP KECIL RT 2 RW 08 KEL SUKABUMI SELATAN KEC KEBON JERUK JAKARTA BARAT ",
                    "no_telp_pelapor": "085893821397",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102346",
                    "waktu_lapor": "01/02/2023 10:04:53",
                    "waktu_response": "01/02/2023 10:06:01",
                    "waktu_recovery": "01/02/2023 10:07:52",
                    "durasi_response_time": 68,
                    "durasi_recovery_time": 111,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jusuf mansur",
                    "alamat_pelapor": "DN ASEMBAGUS KRAKSAAN No. RT.4 RW.3",
                    "no_telp_pelapor": "62812854328284",
                    "keterangan_pelapor": "kwh keluar periksa terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020102347",
                    "waktu_lapor": "01/02/2023 10:04:57",
                    "waktu_response": "01/02/2023 10:19:49",
                    "waktu_recovery": "01/02/2023 11:09:25",
                    "durasi_response_time": 892,
                    "durasi_recovery_time": 2976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020102351",
                    "waktu_lapor": "01/02/2023 10:05:28",
                    "waktu_response": "01/02/2023 10:15:48",
                    "waktu_recovery": "01/02/2023 11:30:51",
                    "durasi_response_time": 620,
                    "durasi_recovery_time": 4503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvia",
                    "alamat_pelapor": "JL MAKMUR DS.SAMB.TIMUR",
                    "no_telp_pelapor": "6289523666760",
                    "keterangan_pelapor": "saya tidak memakai apa apa tapi kenapa biaya listrik saya meledak sampai 600rb yg biasanya cuma 50rban. tolong konfirmasinya¿",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102359",
                    "waktu_lapor": "01/02/2023 10:06:11",
                    "waktu_response": "01/02/2023 10:13:22",
                    "waktu_recovery": "01/02/2023 10:47:07",
                    "durasi_response_time": 431,
                    "durasi_recovery_time": 2025,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Permana",
                    "alamat_pelapor": "kp.ciwangun RT04 RW 15",
                    "no_telp_pelapor": "6281394365656",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102360",
                    "waktu_lapor": "01/02/2023 10:06:12",
                    "waktu_response": "01/02/2023 10:10:32",
                    "waktu_recovery": "01/02/2023 10:37:13",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 1601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bahr Uddin",
                    "alamat_pelapor": "DN PAKA'AN BANJAR BILLA No.0 RT.00 RW.00 BJ.BILLA",
                    "no_telp_pelapor": "6283851304379",
                    "keterangan_pelapor": "ketika token dimasukin laporannya gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020102365",
                    "waktu_lapor": "01/02/2023 10:06:45",
                    "waktu_response": "01/02/2023 10:07:28",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK PURI SENTOSA BLK G NO.4 KADEMANGAN",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100279",
                    "waktu_lapor": "01/02/2023 10:07:05",
                    "waktu_response": "01/02/2023 10:18:26",
                    "waktu_recovery": "01/02/2023 11:43:23",
                    "durasi_response_time": 681,
                    "durasi_recovery_time": 5097,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "280968",
                    "nama_pelapor": "BP HAJI NIMIN ",
                    "alamat_pelapor": "JL SABENI NO 1D  RT-7 / RW-7 KEL KALISARI KEC PASAREBO KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "081818481995",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 . BERIKUT BK DAN REKENING TELAH DILUNASI VIA BANK MANDIRI  . PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020102371",
                    "waktu_lapor": "01/02/2023 10:07:11",
                    "waktu_response": "01/02/2023 10:07:38",
                    "waktu_recovery": "01/02/2023 10:10:47",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "PR CLUSTER THOMSON UTARA 1 No.07 GADING SER",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102374",
                    "waktu_lapor": "01/02/2023 10:07:28",
                    "waktu_response": "01/02/2023 10:07:51",
                    "waktu_recovery": "01/02/2023 10:08:50",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yota",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102378",
                    "waktu_lapor": "01/02/2023 10:07:59",
                    "waktu_response": "01/02/2023 10:10:41",
                    "waktu_recovery": "01/02/2023 11:14:12",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 3811,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NAWAWI",
                    "alamat_pelapor": "JL SEPANDAN, SEPADU, TELUK KERAMAT, KAB. SAMBAS, KALIMANTAN BARAT",
                    "no_telp_pelapor": "085245406292",
                    "keterangan_pelapor": "Permasalahan : TGL 26/12/2022 PROSES PB (R1MT/900 VA) DENGAN KODE REGISTRASI 2122012031837. TGL 26/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PENGESAHAN PDL DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA REALISASI.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMBAS"
                },
                {
                    "no_laporan": "K5423020102380",
                    "waktu_lapor": "01/02/2023 10:08:04",
                    "waktu_response": "01/02/2023 10:08:26",
                    "waktu_recovery": "01/02/2023 10:10:55",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-5 No.08 CISAUK",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102381",
                    "waktu_lapor": "01/02/2023 10:08:18",
                    "waktu_response": "01/02/2023 10:12:25",
                    "waktu_recovery": "01/02/2023 13:00:13",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 10068,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU LILIS",
                    "alamat_pelapor": "JL CEMPAKA WARNA NO.19 RT-16 RW-4 KEL. CEMPAKA PUTIH TIMUR KEC. CEMPAKA PUTIH JAKARTA PUSAT (BELAKANG KANTOR POS/DEKAT GEDUNG PERTAMINA)",
                    "no_telp_pelapor": "085218585146",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PERGANTIAN APP TUA. PELANGGAN MENGAKU SEBAGAI YANG DIBERI KUASA. SESUAI INFO PELANGGAN TETANGGA SUDAH DILAKUKAN PERGANTIAN APP TUA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102383",
                    "waktu_lapor": "01/02/2023 10:08:24",
                    "waktu_response": "01/02/2023 10:08:53",
                    "waktu_recovery": "01/02/2023 10:11:03",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK TATAKA PURI BLK J5 No.63 CURUG",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102390",
                    "waktu_lapor": "01/02/2023 10:08:43",
                    "waktu_response": "01/02/2023 10:55:02",
                    "waktu_recovery": "01/02/2023 11:07:22",
                    "durasi_response_time": 2779,
                    "durasi_recovery_time": 740,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "inas ghina",
                    "alamat_pelapor": "JL GABUS No.14 Ds.LAM RT.0 RW.0",
                    "no_telp_pelapor": "6281272957848",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102391",
                    "waktu_lapor": "01/02/2023 10:08:54",
                    "waktu_response": "01/02/2023 10:11:21",
                    "waktu_recovery": "01/02/2023 14:24:25",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 15184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAENAL",
                    "alamat_pelapor": "JL PERTANIAN RAYA  GANG MADR ALHUSNA RT2/4  NO 83 KEL. LEBAK BULIS KEC. CILANDAK JAKSEL MASUK ",
                    "no_telp_pelapor": "082110056848",
                    "keterangan_pelapor": "31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102394",
                    "waktu_lapor": "01/02/2023 10:09:05",
                    "waktu_response": "01/02/2023 10:14:12",
                    "waktu_recovery": "01/02/2023 10:22:15",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 483,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": " NUSA HARAPAN PERMAI, CLUSTER 2, BLOK IV, NO. 5, KEC. TAMALANREA, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "085656379052 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SESUAI INFO PELANGGAN BELUM DILAKUKAN PENGATURAN PADA KWH METER. SISA KWH SAAT INI 10,93",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020102395",
                    "waktu_lapor": "01/02/2023 10:09:23",
                    "waktu_response": "01/02/2023 10:21:15",
                    "waktu_recovery": "01/02/2023 10:41:45",
                    "durasi_response_time": 712,
                    "durasi_recovery_time": 1230,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul hanani'",
                    "alamat_pelapor": "kp pasirandu rt o9 re o6",
                    "no_telp_pelapor": "6282121810786",
                    "keterangan_pelapor": "kwh mcb lemah",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102398",
                    "waktu_lapor": "01/02/2023 10:09:45",
                    "waktu_response": "01/02/2023 13:31:54",
                    "waktu_recovery": "01/02/2023 13:38:25",
                    "durasi_response_time": 12129,
                    "durasi_recovery_time": 391,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ervian Arizal",
                    "alamat_pelapor": "DS CIKEDUNG LOR CIKEDUNG No. RT.3 RW.6 CIKEDUNG",
                    "no_telp_pelapor": "6281546703371",
                    "keterangan_pelapor": "Kwh rusak tidak bisa input token yang sudah di beli",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKEDUNG"
                },
                {
                    "no_laporan": "K5423020102402",
                    "waktu_lapor": "01/02/2023 10:10:06",
                    "waktu_response": "01/02/2023 12:20:06",
                    "waktu_recovery": "01/02/2023 13:38:14",
                    "durasi_response_time": 7800,
                    "durasi_recovery_time": 4688,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sinta",
                    "alamat_pelapor": "JL PERGUDANGAN AKSES KEBOMAS BLOK E No.35 RT.0 RW.0 KEBOMAS",
                    "no_telp_pelapor": "6283830618732",
                    "keterangan_pelapor": "pembayaran sdh terproses sejak tgl 25 januari 2023. hingga hari ini blm ada pemasangan. mohon informasinya untuk kapan akan terpasang milik kami.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020102409",
                    "waktu_lapor": "01/02/2023 10:10:46",
                    "waktu_response": "01/02/2023 10:20:40",
                    "waktu_recovery": "01/02/2023 10:38:31",
                    "durasi_response_time": 594,
                    "durasi_recovery_time": 1071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syamsul hidayat",
                    "alamat_pelapor": "Jl. Raya Bangsri No.42",
                    "no_telp_pelapor": "6285546333312",
                    "keterangan_pelapor": "Token gagal mengisi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020102410",
                    "waktu_lapor": "01/02/2023 10:10:49",
                    "waktu_response": "01/02/2023 11:06:34",
                    "waktu_recovery": "01/02/2023 11:08:22",
                    "durasi_response_time": 3345,
                    "durasi_recovery_time": 108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dini sudarmi",
                    "alamat_pelapor": "jlan pancasila rt 03 rw 06",
                    "no_telp_pelapor": "6289525892337",
                    "keterangan_pelapor": "tidak bisa mengisi voucher listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5123020100435",
                    "waktu_lapor": "01/02/2023 10:11:04",
                    "waktu_response": "01/02/2023 10:16:11",
                    "waktu_recovery": "01/02/2023 14:15:15",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 14344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DERI",
                    "alamat_pelapor": "PR GRAHA CINERE 2 /  JL CINERE COUNTRY 2 BLOK  P3 NO.2 RT 04 RW.13 KEL LIMO KEC LIMO KOTA DEPOK  ( DEKAT MASJID AL IKHSAN  ) ",
                    "no_telp_pelapor": "081317132523",
                    "keterangan_pelapor": "TANGGAL  \\\" TDK DIKETAHUI \\\" PTL 543200650308 MSH DIPUTUS SEMENTARA DAN TANGGAL 28/12/2022  TAGIHAN BULAN 12/2022 BESERTA BK TELAH DILUNASI  DAN REK  01/2023 SDH DILUNASI 04/01/2023 VIA M BANKING . PTL MINTA DISAMBUNG KEMBALI .\\\" PELANGGAN PERNAH LAPOR DENGAN NO LAPOR K5423011902407 / K5123010200676  , STATUS LAPORAN SELESAI NAMUN BELUM ADA TINDAK LANJUT.  TERIMAKASIH  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102411",
                    "waktu_lapor": "01/02/2023 10:10:58",
                    "waktu_response": "01/02/2023 10:22:59",
                    "waktu_recovery": "01/02/2023 12:01:27",
                    "durasi_response_time": 721,
                    "durasi_recovery_time": 5908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rian",
                    "alamat_pelapor": "JL BY PASS",
                    "no_telp_pelapor": "6282160297429",
                    "keterangan_pelapor": "isi pulsa tidak bisa,kami lapor PLN kata kata petugas PLN Kepala lampu mau diganti,lokasi  rumah belakang hotel mawar sebela Pagar kuning 8 rumah dari jl besar,petugas yg semalam itu Marga hutabarat.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020102412",
                    "waktu_lapor": "01/02/2023 10:11:08",
                    "waktu_response": "01/02/2023 10:13:46",
                    "waktu_recovery": "01/02/2023 14:13:21",
                    "durasi_response_time": 158,
                    "durasi_recovery_time": 14375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA",
                    "alamat_pelapor": "JL PONDOK LABU 1 B NO 33 A RT 7/8 KEL  PONDOK LABU KEC CILANDAK BARAT JAKARTA SELATAN  DEKAT SMP PGRI 12 ",
                    "no_telp_pelapor": "0217505583",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES PEMINDAHAN KABEL DIKARENAKAN ADA RENOVASI DENGAN ID PEL 543201235753. PEMOHON SEBAGAI YANG DIKUASAKAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102414",
                    "waktu_lapor": "01/02/2023 10:11:07",
                    "waktu_response": "01/02/2023 10:44:54",
                    "waktu_recovery": "01/02/2023 11:12:56",
                    "durasi_response_time": 2027,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris adi irawan",
                    "alamat_pelapor": "komplek kurnia asri D25 parit keramat kuala dua",
                    "no_telp_pelapor": "6285326845792",
                    "keterangan_pelapor": "listrik dirumah tiba tiba mati",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RASAU"
                },
                {
                    "no_laporan": "K5423020102418",
                    "waktu_lapor": "01/02/2023 10:11:19",
                    "waktu_response": "01/02/2023 10:18:34",
                    "waktu_recovery": "01/02/2023 10:28:20",
                    "durasi_response_time": 435,
                    "durasi_recovery_time": 586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000656603",
                    "nama_pelapor": "BPK SUKUR",
                    "alamat_pelapor": "JL SARIMANAH 1 KK KOMPL SARIJADI BLOK 14 NO 64 RT 2/5 KEL SARIJADI KEC SUKASARI KOTA BANDUNG SEBERANG GERI SALON",
                    "no_telp_pelapor": "08987890572",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 25.93 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020102421",
                    "waktu_lapor": "01/02/2023 10:11:48",
                    "waktu_response": "01/02/2023 10:40:22",
                    "waktu_recovery": "01/02/2023 10:46:47",
                    "durasi_response_time": 1714,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris Rizal Fatoni",
                    "alamat_pelapor": "KP GRAHA INDAH BLK BI No.29 RT.0 RW.0 TMBK RGDNG",
                    "no_telp_pelapor": "6281287586988",
                    "keterangan_pelapor": "listrik rumah padam kwh meter tombol keypad rusak, lama tidak dipakai karena dulunya kosong. saat ini mau direnovasi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020102430",
                    "waktu_lapor": "01/02/2023 10:12:34",
                    "waktu_response": "01/02/2023 10:24:31",
                    "waktu_recovery": "01/02/2023 10:31:20",
                    "durasi_response_time": 717,
                    "durasi_recovery_time": 409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD FAUZAN",
                    "alamat_pelapor": "DS MEE HAGU BAMBI RT.0 RW.0",
                    "no_telp_pelapor": "6282225009439",
                    "keterangan_pelapor": "listrik padam, terbakar ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIGLI"
                },
                {
                    "no_laporan": "K5423020102433",
                    "waktu_lapor": "01/02/2023 10:12:36",
                    "waktu_response": "01/02/2023 10:13:14",
                    "waktu_recovery": "01/02/2023 10:14:01",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ryujin",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100296",
                    "waktu_lapor": "01/02/2023 10:12:51",
                    "waktu_response": "01/02/2023 10:13:54",
                    "waktu_recovery": "01/02/2023 10:22:54",
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DENI",
                    "alamat_pelapor": "JL H DAHLAN JATI TANJAKAN  KP. TANAH SEBELAH RT. 021/004, KEDUNG DALEM, MAUK, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "087877018441",
                    "keterangan_pelapor": "\\\"PELANGGAN PENDAFTARAN PB (B2/16.500VA)\\nKODE PEMBAYARAN / KODE BOOKING/NO AGENDA : 5666011286073\\nBP LUNAS PADA TGL (24/1/2023), PELANGGAN SUDAH  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI : UPDATE LAP. 1 PUKUL 11:14AM PB BELUM ADA REALISASI HINGGA SAAT INI (CC.32.HARTATI)\\n\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102436",
                    "waktu_lapor": "01/02/2023 10:13:02",
                    "waktu_response": "01/02/2023 11:45:36",
                    "waktu_recovery": "01/02/2023 12:01:57",
                    "durasi_response_time": 5554,
                    "durasi_recovery_time": 981,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "879237",
                    "nama_pelapor": "IBU ANITA",
                    "alamat_pelapor": "JL MG BESAR 4S DALAM  RT13/06 NO.200 KEC TAMAN SARI KEL TAMAN SARI JAKARTA BARAT ",
                    "no_telp_pelapor": "02126056507",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN BERMAKSUD MENGAJUKAN PROSES PD  DAYA (1300 - 2200) NAMUN PADA DATA P2T KAB DAN KOTA TIDAK SESUAI. PEMOHON SELAKU PEMILIK PERSIL TERSEBUT ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102437",
                    "waktu_lapor": "01/02/2023 10:13:16",
                    "waktu_response": "01/02/2023 10:21:34",
                    "waktu_recovery": "01/02/2023 10:44:15",
                    "durasi_response_time": 498,
                    "durasi_recovery_time": 1361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajum hermansyah",
                    "alamat_pelapor": "Jl. Warung Ampel No.18",
                    "no_telp_pelapor": "6285774774832",
                    "keterangan_pelapor": "ada masalah token tida bisa di isi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102442",
                    "waktu_lapor": "01/02/2023 10:13:56",
                    "waktu_response": "01/02/2023 10:14:44",
                    "waktu_recovery": "01/02/2023 11:54:10",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 5966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESTI",
                    "alamat_pelapor": "JL CIKINI IV NO.20 RT.15/RW.5 KEL CIKINI KEC MENTENG JAKPUS ACUAN NASI UDUK GONDANGDIA",
                    "no_telp_pelapor": "02131902413",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PROSES GESER APP DIPERSIL TSB.\\nKET : SESUAI INFO PELANGGAN DIKARENAKAN AKAN MELAKUKAN RENOVASI BANGUNAN PEMOHON SEBAGAI DIBERI KUASA PERSIL.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102443",
                    "waktu_lapor": "01/02/2023 10:14:05",
                    "waktu_response": "01/02/2023 10:40:28",
                    "waktu_recovery": "01/02/2023 10:47:25",
                    "durasi_response_time": 1583,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RADEA ",
                    "alamat_pelapor": "KP CIHIDEUNG GUDANG RT-1 / RW-4 JL RAYA LEMBANG KM 12.7 DESA GUDANG CIHIDEUNG KEC LEMBANG KAB BANDUNG BARAT ( SETEMPAT ALFAMART GUDANG KAHURIPAN)",
                    "no_telp_pelapor": "081294659207",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.SISA KWH: 919.69 ( NO TOKEN: 5508 9513 7559 5837 4160 )",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102446",
                    "waktu_lapor": "01/02/2023 10:14:20",
                    "waktu_response": "01/02/2023 10:42:09",
                    "waktu_recovery": "01/02/2023 10:56:03",
                    "durasi_response_time": 1669,
                    "durasi_recovery_time": 834,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DHIAN FARMARINI",
                    "alamat_pelapor": "JL T TAMBUSAI/PERTOKOAN PANAM",
                    "no_telp_pelapor": "6281270099250",
                    "keterangan_pelapor": "kwh meter mati, dan tidak bisa melakukan pengisian token ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020102447",
                    "waktu_lapor": "01/02/2023 10:14:34",
                    "waktu_response": "01/02/2023 11:46:38",
                    "waktu_recovery": "01/02/2023 12:02:04",
                    "durasi_response_time": 5524,
                    "durasi_recovery_time": 926,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYANTO ",
                    "alamat_pelapor": "JL LAYAR PERMAI I NO15A RT 10 RW 7 KEL KAPUK MUARA KEC PENJARINGAN JAKUT ACUAN DEKAT RS PIK ",
                    "no_telp_pelapor": "081808384854",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101453, MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56701410237 MEMBELI TOKEN SEBESAR RP. 500.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH. PTL TIDAK PADAM. SISA 37 KWH. NO TOKEN 14389617308562054462",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102448",
                    "waktu_lapor": "01/02/2023 10:14:32",
                    "waktu_response": "01/02/2023 10:18:34",
                    "waktu_recovery": "01/02/2023 10:27:11",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 517,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rido PahotanTua Manik",
                    "alamat_pelapor": "JL MERPATI NO.12",
                    "no_telp_pelapor": "6282370916562",
                    "keterangan_pelapor": "Terdapat kabel melintang dan menyentuh atap rumah, kondisi ini membahayakan karena kabel bersentuhan dengan atap seng",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIANTAR KOTA"
                },
                {
                    "no_laporan": "K5423020102449",
                    "waktu_lapor": "01/02/2023 10:14:32",
                    "waktu_response": "01/02/2023 10:17:57",
                    "waktu_recovery": "01/02/2023 10:54:35",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 2198,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "No.142 RT 02 RW 11 kp Sindang Sari Kel tanah baru kec Bogor utara kota Bogor jw barat",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "isi token selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102453",
                    "waktu_lapor": "01/02/2023 10:15:01",
                    "waktu_response": "01/02/2023 10:25:40",
                    "waktu_recovery": "01/02/2023 10:52:50",
                    "durasi_response_time": 639,
                    "durasi_recovery_time": 1630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nenk nonk",
                    "alamat_pelapor": "kp gambar jln bojong gambar",
                    "no_telp_pelapor": "6281318568151",
                    "keterangan_pelapor": "saya gak bisa isi token listrik,transaksi nya gagal.tanya kesana kesini kata nya itu udah sampai batas/limit pemakaian,kata nya bisa di isi lagi tgl 1,dan skrg tanggal 1 februari.jam berapa kira2 saya bisa isi/beli token lagi?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAMANUKAN"
                },
                {
                    "no_laporan": "K5323020100269",
                    "waktu_lapor": "01/02/2023 10:15:13",
                    "waktu_response": "01/02/2023 10:40:42",
                    "waktu_recovery": "01/02/2023 10:52:06",
                    "durasi_response_time": 1529,
                    "durasi_recovery_time": 684,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000392013",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "JL TANGKUBAN PERAHU RT/RW 1/6 KEL.CIKOLE KEC.LEMBANG KAB.BDG BARAT",
                    "no_telp_pelapor": "081223747062",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT NO STROOM TERTERA GAGAL. SISA 976.47 KWH. VKRN 43",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102455",
                    "waktu_lapor": "01/02/2023 10:15:24",
                    "waktu_response": "01/02/2023 10:18:12",
                    "waktu_recovery": "01/02/2023 10:32:02",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 830,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG SUKOCO",
                    "alamat_pelapor": "JL SIROJUL MUNIR RT 02 RW 06 NANGGEWER MEKA, NANGGEWER MEKAR, CIBINONG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081318928879",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 03/01/2023 PEMBAYARAN PROSES PB DENGAN NO KODE BOOKING REGIS 5382112142071 DAN AGENDA 538219912301037322 . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102456",
                    "waktu_lapor": "01/02/2023 10:15:19",
                    "waktu_response": "01/02/2023 10:15:46",
                    "waktu_recovery": "01/02/2023 10:16:34",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yatora",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5223020100551",
                    "waktu_lapor": "01/02/2023 10:15:42",
                    "waktu_response": "01/02/2023 11:47:29",
                    "waktu_recovery": "01/02/2023 11:59:47",
                    "durasi_response_time": 5507,
                    "durasi_recovery_time": 738,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ROBIN",
                    "alamat_pelapor": "TOWN HOUSE EMERALD NO 69. BUKIT GOLF MEDITERANIA. PANTAI INDAH KAPUK. KEL.- KEC. PENJARINGAN JAKARTA UTARA >> BELAKANG MALL PIK AVENUE",
                    "no_telp_pelapor": "628161320157",
                    "keterangan_pelapor": "TGL 08/01/2023 PELAPORAN PELANGGAN MELALUI CC 123 DENGAN NOMOR LAPOR G5423010820703 PERIHAL MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA (GAGAL). PTL (TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 08/01/2022 SEBESAR RP. 500.000,- DENGAN NOMOR TOKEN 33787801799605671564 DAN SISA KWH 5.27, PERBAIKAN DILAKUKAN OLEH PETUGAS PLN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP/MCB DAPAT DIPASANG SESUAI KETENTUAN.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102465",
                    "waktu_lapor": "01/02/2023 10:15:50",
                    "waktu_response": "01/02/2023 10:21:41",
                    "waktu_recovery": "01/02/2023 10:36:59",
                    "durasi_response_time": 351,
                    "durasi_recovery_time": 918,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "PR GRIYA GARUDA PERMAI BLOK D13 NO.1 KEL SUKAMANAH KEC JONGGOL KAB BOGOR, BELAKANG PASAR CIBARUSA",
                    "no_telp_pelapor": "02122182606",
                    "keterangan_pelapor": "TGL 09/01/23 PENANGANAN GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON AGAR PENANGANAN DAPAT DITANGANI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102466",
                    "waktu_lapor": "01/02/2023 10:16:01",
                    "waktu_response": "01/02/2023 10:17:21",
                    "waktu_recovery": "01/02/2023 11:00:06",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 2565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000U-0619990",
                    "nama_pelapor": "IBU NURUL",
                    "alamat_pelapor": "PR TAMAN KAPUK PERMAI BLOK B NO 33 JL KAPUK 2 KEL KEDAUNG KEC DAUNG KAB CIREBON. 45153",
                    "no_telp_pelapor": "081224000371",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23= 18311. STAND AWAL REK FEB 23= 17766. TGL 01/02/23= 16424. SETEMPAT TIDAK BERPENGHUNI SEJAK BULAN OKTOBER 22. PAGAR TIDAK DIKUNCI. REK BELUM DILUNASI. MOHON PERIHAL TSB TIDAK TERULANG KEMBALI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5323020100272",
                    "waktu_lapor": "01/02/2023 10:15:56",
                    "waktu_response": "01/02/2023 10:26:37",
                    "waktu_recovery": "01/02/2023 10:44:06",
                    "durasi_response_time": 641,
                    "durasi_recovery_time": 1049,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001312696",
                    "nama_pelapor": "IBU IMAS",
                    "alamat_pelapor": "KP SANGIANG RT 6 RW 4 DS SANGIANG KEC RANCAEKEK KAB BANDUNG",
                    "no_telp_pelapor": "081313977110",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN STROOM KET GAGAL (VKRN 43 2-STS). PTL MENYALA.  SISA STROOM TIDAK MENGETAHUI. NO METER : 32001312696",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RANCAEKEK"
                },
                {
                    "no_laporan": "K5423020102470",
                    "waktu_lapor": "01/02/2023 10:16:25",
                    "waktu_response": "01/02/2023 10:19:55",
                    "waktu_recovery": "01/02/2023 11:13:44",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 3229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MERCIUS KRISTIANTO",
                    "alamat_pelapor": "KOMP TAMAN PERMATA INDAH BLOK H3 NO.2 JL RENGAS BANDUNG RT 08 RW 08 KEL WARINGIN JAYA KEC KEDUNG WARINGIN. ",
                    "no_telp_pelapor": "081223343435",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN RENOVASI. PEMOHON SEBAGAI PIHAK YANG DIBERIKAN KUASA PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5323020100273",
                    "waktu_lapor": "01/02/2023 10:16:31",
                    "waktu_response": "01/02/2023 10:30:36",
                    "waktu_recovery": "01/02/2023 10:38:58",
                    "durasi_response_time": 845,
                    "durasi_recovery_time": 502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000252700",
                    "nama_pelapor": "IBU RETNO",
                    "alamat_pelapor": "JL GG RAMLI NO 28 RT 5 RW 4 KEL KEBON PISANG KEC SUMUR BANDUNG KOTA BANDUNG",
                    "no_telp_pelapor": "0224236896",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AKHIR PLN TGL 27.01.23 = 3954 ST AKHIR PELANGGAN TGL 01.02.23 = 3690 REKENING BELUM DILUNASI MENUNGGU KOREKSI. PERSIL KOSONG. KONDISI APP SULIT DIJANGKAU. PETUGAS CATER DATANG MENCATAT NAMUN TIDAK SESUAI DAN TIDAK DIKETAHUI DATANG. IDPEL 535510436931",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020102475",
                    "waktu_lapor": "01/02/2023 10:17:01",
                    "waktu_response": "01/02/2023 10:36:43",
                    "waktu_recovery": "01/02/2023 10:38:44",
                    "durasi_response_time": 1182,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad haji hamdyah",
                    "alamat_pelapor": "cabang tiga ngali",
                    "no_telp_pelapor": "6285333239165",
                    "keterangan_pelapor": "tiang listriknya tidak kondusif lagi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WOHA"
                },
                {
                    "no_laporan": "K5423020102477",
                    "waktu_lapor": "01/02/2023 10:17:08",
                    "waktu_response": "01/02/2023 10:31:41",
                    "waktu_recovery": "01/02/2023 10:54:03",
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKHWAN",
                    "alamat_pelapor": "JL NUSA INDAH 6 GG 1 RT 3/3 KEL MALAKA JAYA KEC DURENSAWIT JAKTIM",
                    "no_telp_pelapor": "081213151124",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 22 KWH. NO TOKEN : 3148 0566 5847 6775 8230 DAN  0834 1442 8783 9853 9887",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102478",
                    "waktu_lapor": "01/02/2023 10:17:10",
                    "waktu_response": "01/02/2023 10:19:37",
                    "waktu_recovery": "01/02/2023 10:45:07",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 1530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Haryani Saputri",
                    "alamat_pelapor": "Jalan Cempaka 1",
                    "no_telp_pelapor": "6281574689536",
                    "keterangan_pelapor": "tidak seimbangan antara kwh dengan penagihan tiap bulanya ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020102481",
                    "waktu_lapor": "01/02/2023 10:17:18",
                    "waktu_response": "01/02/2023 10:19:54",
                    "waktu_recovery": "01/02/2023 11:03:39",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 2625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elwani",
                    "alamat_pelapor": "JL PER LENGKONG GUDANG KAV-B/142",
                    "no_telp_pelapor": "6289637155346",
                    "keterangan_pelapor": "pembayaran mahal,kwh hanya 900",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102482",
                    "waktu_lapor": "01/02/2023 10:17:22",
                    "waktu_response": "01/02/2023 11:16:36",
                    "waktu_recovery": "01/02/2023 12:25:18",
                    "durasi_response_time": 3554,
                    "durasi_recovery_time": 4122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibnu sadam khusairi",
                    "alamat_pelapor": "jln raya Setu GG haji Gason RT 02 RW 01 cinyogsog",
                    "no_telp_pelapor": "6285156222581",
                    "keterangan_pelapor": "beli isi token,,di isi gagal terus tokenya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020102483",
                    "waktu_lapor": "01/02/2023 10:17:22",
                    "waktu_response": "01/02/2023 10:45:20",
                    "waktu_recovery": "01/02/2023 13:32:31",
                    "durasi_response_time": 1678,
                    "durasi_recovery_time": 10031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yulisdawati",
                    "alamat_pelapor": "dalam koto rt 02 RW 02 Padang besi",
                    "no_telp_pelapor": "6283121742597",
                    "keterangan_pelapor": "pada saat pembelian token listrik di seluruh outlet selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020102494",
                    "waktu_lapor": "01/02/2023 10:17:53",
                    "waktu_response": "01/02/2023 10:46:15",
                    "waktu_recovery": "01/02/2023 11:46:57",
                    "durasi_response_time": 1702,
                    "durasi_recovery_time": 3642,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDY SETIAWAN",
                    "alamat_pelapor": "Dusun Kebonsari igir igir RT4 RW8 ",
                    "no_telp_pelapor": "6285311155411",
                    "keterangan_pelapor": "Pembayaran listrik pasca bayar untuk tagihan bulan ini sangat tidak normal, mohon dicek. karna pemakaian nya sama saja seperti bulan kemarin",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020102495",
                    "waktu_lapor": "01/02/2023 10:18:05",
                    "waktu_response": "01/02/2023 10:40:51",
                    "waktu_recovery": "01/02/2023 10:47:13",
                    "durasi_response_time": 1366,
                    "durasi_recovery_time": 382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL",
                    "alamat_pelapor": "SETEMPAT ALFAMART PANGRAGAJIAN JL MARIBAYA KP.PANGRAGAJIAN RT 3/8 DS KAYU AMBON KEC LEMBANG BANDUNG BARAT. PINGGIR PUSDIKAJEN",
                    "no_telp_pelapor": "089662921981",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 886.35 PTL TIDAK PADAM NO TOKEN 26385025076545824148",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102496",
                    "waktu_lapor": "01/02/2023 10:17:59",
                    "waktu_response": "01/02/2023 10:18:29",
                    "waktu_recovery": "01/02/2023 10:26:56",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tomie",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102497",
                    "waktu_lapor": "01/02/2023 10:18:10",
                    "waktu_response": "01/02/2023 10:42:28",
                    "waktu_recovery": "01/02/2023 10:56:11",
                    "durasi_response_time": 1458,
                    "durasi_recovery_time": 823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ganu saputra",
                    "alamat_pelapor": "jln. taman kaya",
                    "no_telp_pelapor": "6285264470501",
                    "keterangan_pelapor": "Butuh percepatan perluasan jaringan perumahan karna unit yg sudah terbangun udh 32 unit dari jumlah total 50 unit\\nmohon di sampaikan pada bagian terkait nya bapak/ibu PLN terhormat, karna kami juga udh di desak sama pihak konsumen perumahan buat di masukan meteran karna rumah ingin di tempati tapi kwh listrik belum masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020102499",
                    "waktu_lapor": "01/02/2023 10:18:31",
                    "waktu_response": "01/02/2023 10:20:03",
                    "waktu_recovery": "01/02/2023 22:00:48",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 42045,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ILMA",
                    "alamat_pelapor": "JLN HAJI MUGENI III RT 001 RW 06 NO 10A, KELURAHAN PISANGAN TIMUR, KECAMATAN PULOGADUNG JAKARTA TIMUR 13230.",
                    "no_telp_pelapor": "085692851135",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 59.744, ST APP TGL 01/02/2023 = 59.570. REK BELUM DILUNASI. (DIHUNI, BERPAGAR, TERKUNCI, MUDAH DIJANKAU PETUGAS, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.VICKO.LC TGL. 01/02/2023 JAM 15:16 DENGAN ID TIKET 12G0AA2.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102500",
                    "waktu_lapor": "01/02/2023 10:18:31",
                    "waktu_response": "01/02/2023 10:19:33",
                    "waktu_recovery": "01/02/2023 10:59:19",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 2386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RELITA",
                    "alamat_pelapor": "JL TENGKI RT 4 RW 5 NO 112 KEL SEPANJANG JAYA KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "085215440703",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM  SISA  7183  KWH // UPDATE ALAMAT CC.54.ADAM_BUKHORI 10:24",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020102502",
                    "waktu_lapor": "01/02/2023 10:18:48",
                    "waktu_response": "01/02/2023 10:23:18",
                    "waktu_recovery": "01/02/2023 10:32:23",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 545,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NINGSIH",
                    "alamat_pelapor": "KP BEBEK   RT-1 / RW-3 NO 183 KEL KEDAUNG BARU KC NEGLASARI KOTA TANGGERANG ",
                    "no_telp_pelapor": "02154373849",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 2023= 12757, APP TGL 01/02/23= 12415. MOHON AGAR PERIHAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102506",
                    "waktu_lapor": "01/02/2023 10:19:26",
                    "waktu_response": "01/02/2023 14:52:33",
                    "waktu_recovery": "01/02/2023 15:38:57",
                    "durasi_response_time": 16387,
                    "durasi_recovery_time": 2784,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Toni Irawan",
                    "alamat_pelapor": "PR LEEGRAND 3 BLOK CN2 NO.5 No.",
                    "no_telp_pelapor": "628980875304",
                    "keterangan_pelapor": "kami beli token 50. sudah transfer via briva tapi token belum masuk dan sudah kadaluarsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5523020100303",
                    "waktu_lapor": "01/02/2023 10:19:36",
                    "waktu_response": "01/02/2023 10:36:18",
                    "waktu_recovery": "01/02/2023 13:46:57",
                    "durasi_response_time": 1002,
                    "durasi_recovery_time": 11439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURMA",
                    "alamat_pelapor": "JL KEMANTREN GG II  NO36B RT-3 / RW-3 KEL BANUDNG REJO SARI KEC SUKUN KOTA MALANG. DIDEKAT MUSHOLA NISTA HULJANAH ",
                    "no_telp_pelapor": "6285778105088",
                    "keterangan_pelapor": "1 APP TIDAK BISA MEMBELI PULSA KARENA SUDAH BATAS MAKSIMUM PEMBELIAN, PTL MENYALA SISA KWH 16,2",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020102508",
                    "waktu_lapor": "01/02/2023 10:19:37",
                    "waktu_response": "01/02/2023 10:35:38",
                    "waktu_recovery": "01/02/2023 10:54:45",
                    "durasi_response_time": 961,
                    "durasi_recovery_time": 1147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mahmun Qoriyah",
                    "alamat_pelapor": "JL LINTAS SELATAN TPI Ds.NANGA TEPUAI Kec.H No.0 RT. RW.",
                    "no_telp_pelapor": "6285246549140",
                    "keterangan_pelapor": "token listrik baru beli dimasukkan usang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PUTUSSIBAU"
                },
                {
                    "no_laporan": "K5423020102512",
                    "waktu_lapor": "01/02/2023 10:19:47",
                    "waktu_response": "01/02/2023 18:44:21",
                    "waktu_recovery": "01/02/2023 18:50:39",
                    "durasi_response_time": 30274,
                    "durasi_recovery_time": 378,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL PURWODADI BLORA KM 2 DN PANGCAN RT 6/6 NO- DS GETAS REJO KEC GROBOGAN KAB GROBOGAN ",
                    "no_telp_pelapor": "081329657407",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 23/11/22 PELANGGAN DATANG KE APL SETEMPAT (ULP PURWODADI KOTA) UNTUK MENGAJUKAN PB DAYA 23.000 VA. BERKAS KELENGKAPAN SUDAH DI BERIKAN KE PETUGAS NAMUN SAMPAI DENGAN SAAT INI PELANGGAN BELUM MENERIMA NO REGISTER UNTUK PENGAJUAN TSB. TGL 02/01/23 PELANGGAN DI MINTA DATANG KE APL SETEMPAT OLEH SUPERVISOR APL SETEMPAT NAMUN BELUM ADA KONFIRMASI DAN TINDAKLANJUT KEMBALI. PELANGGAN INGIN SEGERA DI BERIKAN NO REG ATAU KEPASTIAN ATAS PENGAJUAN TSB. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5423020102518",
                    "waktu_lapor": "01/02/2023 10:20:29",
                    "waktu_response": "01/02/2023 11:08:28",
                    "waktu_recovery": "01/02/2023 12:06:08",
                    "durasi_response_time": 2879,
                    "durasi_recovery_time": 3460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Patar Dean Otto manalu",
                    "alamat_pelapor": "JL PURNAWIRAWAN",
                    "no_telp_pelapor": "6281213456058",
                    "keterangan_pelapor": "selamat pagi..saya pingin bertanya tentang tanggal brapa ke tanggal berapa hitungan tagihan listrik. karna kebetulan rumah saya kosong sejak tgl. 21 Desember 2022 sampai sekarang. . bln lalu tagihan sekitar 300 an  RB. dan bln ini tagihan juga 300 an ribu padahal manusia ga ada di rmh. jadi kenapa tagihan listrik saya sama dgn bln lalu. mohon penjelasan nya. trima kasih.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020102520",
                    "waktu_lapor": "01/02/2023 10:20:44",
                    "waktu_response": "01/02/2023 10:41:01",
                    "waktu_recovery": "01/02/2023 10:47:19",
                    "durasi_response_time": 1217,
                    "durasi_recovery_time": 378,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE NUR ZAMAN ",
                    "alamat_pelapor": "JL MARIBAYA LANGENSARI NO 141 RT 3 / RW 2 ",
                    "no_telp_pelapor": "0895402063299",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 415.38 KWH. CC.54.NURASIYAH.CSOI. TGL 01/02/23. PELANGGAN LAPOR KEMBALI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102522",
                    "waktu_lapor": "01/02/2023 10:20:49",
                    "waktu_response": "01/02/2023 10:22:22",
                    "waktu_recovery": "01/02/2023 11:58:16",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 5754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LANI",
                    "alamat_pelapor": "PR RUKO TABESPOT BLOK G3 NO.12 RT.0 RW.0, PAGEDANGAN, PAGEDANGAN, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "02155787013",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PS (L/23.000 VA) MELALUI PLN 123 DENGAN NO REG 5662029006096  DIPERUNTUKAN UNTUK ACARA PESTA  PADA TGL 25/2/23 PUKUL 05:00 WIB MOHON DALAM PELAKSANAAN DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102530",
                    "waktu_lapor": "01/02/2023 10:21:10",
                    "waktu_response": "01/02/2023 10:25:38",
                    "waktu_recovery": "01/02/2023 14:55:29",
                    "durasi_response_time": 268,
                    "durasi_recovery_time": 16191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL POROS BAHOMAKMUR  DN BAHOMAKMUR NO. RT.0 RW.0, DS BAHO MAKMUR, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH. DEKAT PINTU GERBANG PERBATASAN DS BAHOMAKMUR  DAN DS KEREA ",
                    "no_telp_pelapor": "081342642113",
                    "keterangan_pelapor": "TGL 23/11/22 PEMBAYARAN  PROSES PD ( R1MT/900 VA- R1T/1300VA) DENGAN NO AGENDA 312119922211231064 DAN NO REG 3121115010834. BP DAN UJL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. || CC.54.AGUSTINUS ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020102532",
                    "waktu_lapor": "01/02/2023 10:21:23",
                    "waktu_response": "01/02/2023 11:13:12",
                    "waktu_recovery": "01/02/2023 11:25:43",
                    "durasi_response_time": 3109,
                    "durasi_recovery_time": 751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HAERUDIN",
                    "alamat_pelapor": "DN KP. DALEM LAUK HELER No.",
                    "no_telp_pelapor": "6287750709625",
                    "keterangan_pelapor": "periksa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020102533",
                    "waktu_lapor": "01/02/2023 10:21:26",
                    "waktu_response": "01/02/2023 10:31:22",
                    "waktu_recovery": "01/02/2023 10:54:17",
                    "durasi_response_time": 596,
                    "durasi_recovery_time": 1375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laila majrasi",
                    "alamat_pelapor": "Jl. Bintara I No.35",
                    "no_telp_pelapor": "6281933619736",
                    "keterangan_pelapor": "isi token gagal terus ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102537",
                    "waktu_lapor": "01/02/2023 10:21:45",
                    "waktu_response": "01/02/2023 10:22:10",
                    "waktu_recovery": "01/02/2023 10:23:24",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "qilin",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102538",
                    "waktu_lapor": "01/02/2023 10:21:50",
                    "waktu_response": "01/02/2023 10:23:39",
                    "waktu_recovery": "01/02/2023 13:12:59",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 10160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALI ANWAR",
                    "alamat_pelapor": "KP GAGA  RT-6 / RW-4  NO 303 KEL SEMANAN KEC KALI DERES KOTA JAKARTA BARAT// DEPAN RAWA ",
                    "no_telp_pelapor": "085213103388",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 68.01 KWH. (PTL TIDAK MENYALA)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102545",
                    "waktu_lapor": "01/02/2023 10:22:22",
                    "waktu_response": "01/02/2023 10:23:54",
                    "waktu_recovery": "01/02/2023 11:27:30",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 3816,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007288927",
                    "nama_pelapor": "IBU RIHANA",
                    "alamat_pelapor": "JL BUMI 1 NO.30 RT 1/12 KEL MEKARMUKTI KEC CIKARANG UTARA KAB BEKASI",
                    "no_telp_pelapor": "081294922945",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 23 = 27.373, ST APP TGL 01/02/23 = 27.106. RUMAH DIHUNI (BERPAGAR NAMUN TIDAK TERKUNCI). APP MUDAH DIJANGKAU. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERJADI KEMBALI. REK BELUM DILUNASI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102546",
                    "waktu_lapor": "01/02/2023 10:22:31",
                    "waktu_response": "01/02/2023 10:32:34",
                    "waktu_recovery": "01/02/2023 14:35:24",
                    "durasi_response_time": 603,
                    "durasi_recovery_time": 14570,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Solkan",
                    "alamat_pelapor": "DS NGEMPLAK No. RT.5 RW.3",
                    "no_telp_pelapor": "6285226360118",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020102547",
                    "waktu_lapor": "01/02/2023 10:22:34",
                    "waktu_response": "01/02/2023 10:25:01",
                    "waktu_recovery": "01/02/2023 18:24:42",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 28781,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ZAINAL ",
                    "alamat_pelapor": "JL KAYU BESAR RT 10/12 NO 88 KEL TEGAL ALUR KEC KALIDERES JAKBAR (SETEMPAT TUKANG BURUNG)",
                    "no_telp_pelapor": "081381047878",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PB (R1MT/900 VA) DENGAN NO REG 5463012265686. TGL 01/02/23 BIAYA TELAH DILUNASI. MOHON DALAM PELAKSANAAN PETUGAS DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102548",
                    "waktu_lapor": "01/02/2023 10:22:35",
                    "waktu_response": "01/02/2023 10:59:17",
                    "waktu_recovery": "01/02/2023 12:52:34",
                    "durasi_response_time": 2202,
                    "durasi_recovery_time": 6797,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Subhan",
                    "alamat_pelapor": "JL BENTENG RAYA No.0 RT.0 RW.0 BENTENG",
                    "no_telp_pelapor": "6285216031300",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5223020100569",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_response": "01/02/2023 10:34:09",
                    "waktu_recovery": "01/02/2023 14:20:34",
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 13585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILFI ",
                    "alamat_pelapor": "JL AKIL KUSUMA DYA JATI KULON NO.0 RT.- RW.- KEL JATI KEC JATI KULON KAB KUDUS // DIPERTIGAAN DEKAT SAWAH ADA REKLAME KOSONG",
                    "no_telp_pelapor": "0247602442",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223013000917 = TERKAIT G5422122804353 DAN G5423010507941. SEBELUMNYA PELANGGAN PELAPORAN KWH METER TERSAMBAR PETIR KEMUDIAN DIWAKTU BERSAMAAN REKLAME ROBOH TERKENA ANGIN. YBS SUDAH MEMBUAT SURAT TERTULIS PADA TANGGAL 05/01/2023 KE UNIT MENGHENDAKI UNTUK PERGANTIAN KWH METER. PELANGGAN MENGHENDAKI INFORMASI APAKAH MATERIAL SUDAH TERSEDIA DAN KEPASTIAN TANGGAL PERGANTIAN KWH METER KAPAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. // PELANGGAN SUDAH DIHUBUNGI OLEH UNIT TSB DAN MENYAMPAIKAN MATERIAL SUDAH ADA. SESUAI INFORMASI PELANGGAN TIANG REKLAME SUDAH TERPASANG, MOHON TINDAK LANJUTNYA.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020102549",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_response": "01/02/2023 10:23:29",
                    "waktu_recovery": "01/02/2023 11:20:31",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 3422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusup hidayat",
                    "alamat_pelapor": "KK KRANJI A2 No.81 RT.000 RW.00 KRANJI",
                    "no_telp_pelapor": "6285729983380",
                    "keterangan_pelapor": "tidak bisa membeli pulsa ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020102553",
                    "waktu_lapor": "01/02/2023 10:23:11",
                    "waktu_response": "01/02/2023 10:24:16",
                    "waktu_recovery": "01/02/2023 10:41:20",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 1024,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002131337",
                    "nama_pelapor": "IBU DELA ",
                    "alamat_pelapor": "JL. KEMUNING 1 KK TMN CENTURY 2 BLOK F NO. 8 RT. 05/23 KEL. PEKAYON JAYA KEC. BEKASI SELATAN KOTA BEKASI (DALAM PERUM)  ",
                    "no_telp_pelapor": "082127080121",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN\\n/KURANG TAGIH, ST AK 56899 REK BULAN FEB 2023 : ST AK ACMT : 56899, (RUMAH TERKUNCI) REKENING BELUM DILUNASI.\\n/ KURANG TAGIH\\n, ST AK REK BULANXX 2022 : 4321 ST AK \\nACMT : 5321,(TUANGKAN KONDISI ANOMALI / HASIL VERIFIKASI PADA FOTO DI\\nACMT) REKENING \\nBELUM DILUNASI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020102560",
                    "waktu_lapor": "01/02/2023 10:24:17",
                    "waktu_response": "01/02/2023 10:27:48",
                    "waktu_recovery": "01/02/2023 11:30:44",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 3776,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVIA",
                    "alamat_pelapor": "JALAN MAKMUR PASAR 7 TEMBUNG GANG TANJUNG 1, KECAMATAN PERCUT SEI TUAN",
                    "no_telp_pelapor": "089523666760",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 8215, ST AK 8626, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 8626. REK (BELUM DILUNASI). YBS KOMPLAIN TAGIHAN SAAT INI DAN INFO PELANGGAN DIHUNI, PETUGAS TIDAK DATANG,APP SULIT DIJANGKAU. 126100515413",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020102561",
                    "waktu_lapor": "01/02/2023 10:24:28",
                    "waktu_response": "01/02/2023 10:24:55",
                    "waktu_recovery": "01/02/2023 10:26:51",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agustina",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100311",
                    "waktu_lapor": "01/02/2023 10:24:53",
                    "waktu_response": "01/02/2023 10:25:57",
                    "waktu_recovery": "01/02/2023 12:02:34",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 5797,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL. -, PERUM. DARU INDAH BLOK K NO. 18 RT 000 RW02 KEL DARU KEC JAMBE TANGERANG, ACUAN LOKASI : DEKAT STASIUN ",
                    "no_telp_pelapor": "628161366991",
                    "keterangan_pelapor": "TERKAIT NO LAPOR : K5523012600771, MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PASANG BARU EX BONGKAR RAMPUNG (R1 / 450VA) DENGAN NOMER KTP : 3171076411720002, PEMOHON ADALAH PEMILIK PERSIL,INFO PELANGGAN, PELANGGAN ADA KONTAK/KOORDINASI DENGAN BP MUJI (081997203595) OKNUM PETUGAS (UNTUK MEMBANTU PASANG BARU) PELANGGAN SUDAH MEMBAYAR SEJUMLAH UANG DENGAN CARA DI TRANFERS KE REK BCA PRIBADI OKNUM PETUGAS",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102569",
                    "waktu_lapor": "01/02/2023 10:25:19",
                    "waktu_response": "01/02/2023 10:26:09",
                    "waktu_recovery": "01/02/2023 11:58:29",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 5540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT JAYA REAL PROPERTY",
                    "alamat_pelapor": "KK TATAKA PURI BLK C7 No.5 CURUG",
                    "no_telp_pelapor": "6281254365541",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102571",
                    "waktu_lapor": "01/02/2023 10:25:35",
                    "waktu_response": "01/02/2023 10:28:58",
                    "waktu_recovery": "01/02/2023 10:31:33",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "atang wijaya",
                    "alamat_pelapor": "KK SUKAMANAH BLOK 3 No.0 RT.000 RW.00 CISALAK",
                    "no_telp_pelapor": "6285211949186",
                    "keterangan_pelapor": "Tidak bisa isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020102576",
                    "waktu_lapor": "01/02/2023 10:25:50",
                    "waktu_response": "01/02/2023 10:33:35",
                    "waktu_recovery": "01/02/2023 11:55:42",
                    "durasi_response_time": 465,
                    "durasi_recovery_time": 4927,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "173186",
                    "nama_pelapor": "BP PITER",
                    "alamat_pelapor": "KK BINTARA ALAM PERMAI BLK D7 NO 3 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI. ",
                    "no_telp_pelapor": "08197230503",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 14032902380 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PADA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ). INFO PELANGGAN TIDAK BISA PEMBELIAN TOKEN NOMINAL 1.000.000. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN YBS TETAP MENGINGINKAN DITINDAKLANJUTI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020102577",
                    "waktu_lapor": "01/02/2023 10:26:05",
                    "waktu_response": "01/02/2023 10:29:06",
                    "waktu_recovery": "01/02/2023 10:31:38",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kazukibaby223@gmail.com",
                    "alamat_pelapor": "JL.CIBANGUN KALER 2 RT/RW 01/12 KEL. CIHERANG KEC. CIBEUREUM KOTA TASIKMALAYA JAWABARAT  & MASUK GANG DEPAN WARUNG  ANDIN",
                    "no_telp_pelapor": "085721539493",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM SISA 129 KWH",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020102578",
                    "waktu_lapor": "01/02/2023 10:26:16",
                    "waktu_response": "01/02/2023 10:37:24",
                    "waktu_recovery": "01/02/2023 15:08:08",
                    "durasi_response_time": 668,
                    "durasi_recovery_time": 16244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI",
                    "alamat_pelapor": "JL BATU INTAN BLOK I.18  NO 3481 RT65/25 KEL SAKO KEC SAKO KOTA PALEMBANG",
                    "no_telp_pelapor": "081215380084",
                    "keterangan_pelapor": "TGL 01/10/22 PENANGANAN GANGGUAN MCB TERBAKAR OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. NO LG DIBERIKAN, MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020102584",
                    "waktu_lapor": "01/02/2023 10:26:38",
                    "waktu_response": "01/02/2023 10:45:34",
                    "waktu_recovery": "01/02/2023 13:15:36",
                    "durasi_response_time": 1136,
                    "durasi_recovery_time": 9002,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRI ",
                    "alamat_pelapor": "JL UNTUNG SURAPATI NO- RT 1 RW- KEL JONE KEC TANAH GROGOT KAB PASER ACUAN LOKASI DKT PENTASHOP (GUDANG NABATI)",
                    "no_telp_pelapor": "08125431260",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 45 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K5423020102585",
                    "waktu_lapor": "01/02/2023 10:26:30",
                    "waktu_response": "01/02/2023 10:35:22",
                    "waktu_recovery": "01/02/2023 10:51:23",
                    "durasi_response_time": 532,
                    "durasi_recovery_time": 961,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ELVIS MANUKOA",
                    "alamat_pelapor": "JL JL JAMBU No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281339483399",
                    "keterangan_pelapor": "selamat Siang, Tiga hari yg lalu pada tgl 29 januari isi token 100.000 namun pada tgl 1 pebuari sisa token 1.55. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020102587",
                    "waktu_lapor": "01/02/2023 10:26:59",
                    "waktu_response": "01/02/2023 10:55:35",
                    "waktu_recovery": "01/02/2023 11:07:27",
                    "durasi_response_time": 1716,
                    "durasi_recovery_time": 712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ady Jaya Pratama",
                    "alamat_pelapor": "JL LINGKAR KAMPUS, LRG. PELANGI,",
                    "no_telp_pelapor": "6281274893936",
                    "keterangan_pelapor": "MOHON DI TINDAK LANJUTI DAN INFORMASI TERKAIT PRIHAL PENGEMBALIAN DANA RESTITUSI YANG MANA BERKAS NYA TELAH DI SELESAI DI ULP TERKAIT PADA TANGGAL 28 November 2022 NAMUN SAMPAI DENGAN SAAT INI BELUM ADA INFORMASI TERKAIT PRIHAL TERSEBUT UNTUK ITU MOHON INFORMASI DARI ULP TERKAIT SUDAH SAMPAI STATUS TINDAK LANJUT NYA ADAPUN NO AGENDA NYA ADALAH SEBAGAI BERIKUT: \\n111159912208293134",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SYIAH KUALA"
                },
                {
                    "no_laporan": "K5423020102588",
                    "waktu_lapor": "01/02/2023 10:27:19",
                    "waktu_response": "01/02/2023 10:30:53",
                    "waktu_recovery": "01/02/2023 12:13:20",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 6147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA",
                    "alamat_pelapor": "JL PER TMN KIRANA S BLOK H22/07 KEL PESANGRAHAN KEC SOLEAR ",
                    "no_telp_pelapor": "02159893721",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT UNTUK TERKAIT INFORMASI TAGIHAN UNTUK DILAKUKAN INFORMASI DI NO TELFON PELANGGAN 085285014501 TIDAK DI BERIKAN PADA TETANGGA PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100290",
                    "waktu_lapor": "01/02/2023 10:27:47",
                    "waktu_response": "01/02/2023 10:50:23",
                    "waktu_recovery": "01/02/2023 14:11:04",
                    "durasi_response_time": 1356,
                    "durasi_recovery_time": 12041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP KADER JAYA",
                    "alamat_pelapor": "JL KESATRIAN 9 NO 10 RT 17/3 KEL KEBON MANGGIS KEC MATRAMAN JAKTIM / LOKASI ASRAMA TENTARA ",
                    "no_telp_pelapor": "081389899007",
                    "keterangan_pelapor": "MOHON BANTU TINDAKLANJUT, PELANGGAN ID PEL 544101306399 MENGELUHKAN SEJAK 1 BULAN LALU DILAKUKAN MIGRASI KE PRABAYAR SECARA SEPIHAK KARENA TUNGGAKAN TAGLIS, PELANGGAN BERKEBERATAN  DAN MENGELUHKAN SAAT PROSES MIGRASI DILAKUKAN KONDISI PTL SEDANG KOSONG DAN TIDAK ADA KONFIRMASI TERLEBIH DAHULU SEBLUMNYA. MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020102598",
                    "waktu_lapor": "01/02/2023 10:28:01",
                    "waktu_response": "01/02/2023 10:28:31",
                    "waktu_recovery": "01/02/2023 10:29:26",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 55,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102599",
                    "waktu_lapor": "01/02/2023 10:28:06",
                    "waktu_response": "01/02/2023 11:19:50",
                    "waktu_recovery": "01/02/2023 11:40:38",
                    "durasi_response_time": 3104,
                    "durasi_recovery_time": 1248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Apriansyah",
                    "alamat_pelapor": "DS PRABUMULIH 2 No.",
                    "no_telp_pelapor": "6282377239855",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUARA BELITI"
                },
                {
                    "no_laporan": "K5423020102606",
                    "waktu_lapor": "01/02/2023 10:28:25",
                    "waktu_response": "01/02/2023 10:31:58",
                    "waktu_recovery": "01/02/2023 10:59:32",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 1654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suwarno",
                    "alamat_pelapor": "JL WONOSAREN RT.0 RW.0 WONOSAREN",
                    "no_telp_pelapor": "6285867012111",
                    "keterangan_pelapor": "mau mengubah tipe R1M ke R1",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020102608",
                    "waktu_lapor": "01/02/2023 10:28:39",
                    "waktu_response": "01/02/2023 10:50:36",
                    "waktu_recovery": "01/02/2023 13:45:44",
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 10508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Agustyaningsih",
                    "alamat_pelapor": "Jl. Sidotopo V No.2 B",
                    "no_telp_pelapor": "6283849770195",
                    "keterangan_pelapor": "Tagihan bulan ini naik hingga 170rb dari tagihan sebelumnya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5423020102609",
                    "waktu_lapor": "01/02/2023 10:28:52",
                    "waktu_response": "01/02/2023 11:16:45",
                    "waktu_recovery": "01/02/2023 11:38:45",
                    "durasi_response_time": 2873,
                    "durasi_recovery_time": 1320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBNU SADAM ",
                    "alamat_pelapor": "JL RAYA SETU GG H GASON RT-2 / RW-1 NO.105 DN CINYOSOG DESA PASIR ANGIN KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "085156222581",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 139.77 KWH. NO TOKEN 69081877899448438991",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020102610",
                    "waktu_lapor": "01/02/2023 10:28:49",
                    "waktu_response": "01/02/2023 10:34:42",
                    "waktu_recovery": "01/02/2023 10:38:35",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 233,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abian Blitar",
                    "alamat_pelapor": "JL DSN SANANKULON KEC SANAN No.",
                    "no_telp_pelapor": "6285656794668",
                    "keterangan_pelapor": "mohon maaf pak pelanggan dengan nomor meter 56216176133  sudah pengajuan pindah tarif berkas sudah di pln sudah 6 bulan lebih blm ada tindak lanjutnya sampai sekarang... moion bantuanya termakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020102613",
                    "waktu_lapor": "01/02/2023 10:29:12",
                    "waktu_response": "01/02/2023 10:32:46",
                    "waktu_recovery": "01/02/2023 11:05:41",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 1975,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sharif",
                    "alamat_pelapor": "cempaka baru VII/43 rt2 rw7",
                    "no_telp_pelapor": "6281212229693",
                    "keterangan_pelapor": "sy mengajukan turun daya, tp blm ada yg dateng/ nelpon dri pihak pln, sy mohon dri pihak pln berkenan utk  membantu secepatnya dlm proses penurunan daya nya, no 541309922301313579",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102614",
                    "waktu_lapor": "01/02/2023 10:29:17",
                    "waktu_response": "01/02/2023 19:12:40",
                    "waktu_recovery": "01/02/2023 19:14:05",
                    "durasi_response_time": 31403,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bu Purba",
                    "alamat_pelapor": "BT HULU SIAK",
                    "no_telp_pelapor": "6285274458675",
                    "keterangan_pelapor": "konversi listrik dr pra bayar ke pasca bayar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIAK SRI INDRAPURA"
                },
                {
                    "no_laporan": "K5423020102616",
                    "waktu_lapor": "01/02/2023 10:29:37",
                    "waktu_response": "01/02/2023 11:15:13",
                    "waktu_recovery": "01/02/2023 14:50:41",
                    "durasi_response_time": 2736,
                    "durasi_recovery_time": 12928,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NOVIZA FAJRIA",
                    "alamat_pelapor": "JL KALUMBUK No. RT.4 RW.3 KALUMBUK",
                    "no_telp_pelapor": "628119691993",
                    "keterangan_pelapor": "Lorong depan tk aisyah kalumbuk, gagal input token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5423020102621",
                    "waktu_lapor": "01/02/2023 10:30:36",
                    "waktu_response": "01/02/2023 10:31:04",
                    "waktu_recovery": "01/02/2023 10:31:50",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 46,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dewi",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102622",
                    "waktu_lapor": "01/02/2023 10:30:42",
                    "waktu_response": "01/02/2023 10:45:48",
                    "waktu_recovery": "01/02/2023 10:47:09",
                    "durasi_response_time": 906,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dinda dwi",
                    "alamat_pelapor": "LR 4 BALUN KESEHATAN RT.0 RW.0 BALUN",
                    "no_telp_pelapor": "6281228353979",
                    "keterangan_pelapor": "tagihan listrik naik mendadak (tolong periksa kWh nya)",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CEPU"
                },
                {
                    "no_laporan": "K5323020100294",
                    "waktu_lapor": "01/02/2023 10:31:39",
                    "waktu_response": "01/02/2023 10:49:20",
                    "waktu_recovery": "01/02/2023 10:53:07",
                    "durasi_response_time": 1061,
                    "durasi_recovery_time": 227,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERWIN",
                    "alamat_pelapor": "JL CILENGKRANG I NO 25 RT 4 RW 6 KEL CISURUPAN KEC CIBIRU KOTA BANDUNG",
                    "no_telp_pelapor": "081394318000",
                    "keterangan_pelapor": "NO METER 60015668480 TIDAK BISA BELI TOKEN PTL MENYALA SISA 37 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020102636",
                    "waktu_lapor": "01/02/2023 10:31:42",
                    "waktu_response": "01/02/2023 14:53:11",
                    "waktu_recovery": "01/02/2023 16:00:44",
                    "durasi_response_time": 15689,
                    "durasi_recovery_time": 4053,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sandri arwansah",
                    "alamat_pelapor": "JL TG. SIAPI-API KB BUNGA",
                    "no_telp_pelapor": "62895420470006",
                    "keterangan_pelapor": "pengisian token listrik gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5323020100295",
                    "waktu_lapor": "01/02/2023 10:31:54",
                    "waktu_response": "01/02/2023 10:48:53",
                    "waktu_recovery": "01/02/2023 10:52:40",
                    "durasi_response_time": 1019,
                    "durasi_recovery_time": 227,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000039188",
                    "nama_pelapor": "PA RIZAL",
                    "alamat_pelapor": "JL. RAYA LEMBANG, GG. GEBEO RT 2 RW 5 DS. JAYAGIRI KEC. LEMBANG KAB. BANDUNG BARAT / SETEMPAT TOKO ALFAMART, DEPAN RM ASEP STROBERI LEMBANG",
                    "no_telp_pelapor": "081294659217",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 124.92 KWH, NO TOKEN : 3442 5208 4089 3218 2463 DAN 6494 0330 0854 1271 4843, IDPEL 535890240233",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102638",
                    "waktu_lapor": "01/02/2023 10:31:47",
                    "waktu_response": "01/02/2023 10:51:08",
                    "waktu_recovery": "01/02/2023 11:03:20",
                    "durasi_response_time": 1161,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZHARI",
                    "alamat_pelapor": "JL PASAR 1 REL GG MESJID No.0 0",
                    "no_telp_pelapor": "6281263962307",
                    "keterangan_pelapor": "kWh meter saya tidak bisa di isi token beberapa kali selalu gagal . ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102642",
                    "waktu_lapor": "01/02/2023 10:31:58",
                    "waktu_response": "01/02/2023 11:00:24",
                    "waktu_recovery": "01/02/2023 11:15:43",
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede rohmah",
                    "alamat_pelapor": "kp cisomang tengah rt 01/09 no 55",
                    "no_telp_pelapor": "6283141239773",
                    "keterangan_pelapor": "pengisian tok3n pulsa selalu gagal ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5523020100319",
                    "waktu_lapor": "01/02/2023 10:32:15",
                    "waktu_response": "01/02/2023 10:35:35",
                    "waktu_recovery": "01/02/2023 10:46:53",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VALENTINO ",
                    "alamat_pelapor": "JL BATAKTE RT 7 RW 2 KEL BATAKTE KEC KUPANG BARAT KAB KUPANG NTT ,MASUK DARI SAMPING PUSKESMAS,DEKAT KANTOR LURAH BATAKTE ",
                    "no_telp_pelapor": "082159063243",
                    "keterangan_pelapor": "SISA PULSA TIDAK BERKURANG SEJAK 1 MINGGU LALU,PTL NYALA NORMAL ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5323020100296",
                    "waktu_lapor": "01/02/2023 10:32:12",
                    "waktu_response": "01/02/2023 10:51:04",
                    "waktu_recovery": "01/02/2023 13:45:23",
                    "durasi_response_time": 1132,
                    "durasi_recovery_time": 10459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZKI",
                    "alamat_pelapor": "JL BLOK SONGO 0 0 RT-0 / RW-0",
                    "no_telp_pelapor": "083152989338",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 32161971455 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH TIDAK MENGETAHUI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTAPINANG"
                },
                {
                    "no_laporan": "K5423020102655",
                    "waktu_lapor": "01/02/2023 10:33:03",
                    "waktu_response": "01/02/2023 10:33:31",
                    "waktu_recovery": "01/02/2023 10:34:23",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 52,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "risky",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102657",
                    "waktu_lapor": "01/02/2023 10:33:21",
                    "waktu_response": "01/02/2023 10:53:41",
                    "waktu_recovery": "01/02/2023 12:20:05",
                    "durasi_response_time": 1220,
                    "durasi_recovery_time": 5184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0903260",
                    "nama_pelapor": "BP SANTANI ",
                    "alamat_pelapor": "JL IMAM BONJOL RAYA  NO. 61  BLOK N RT 1 /- KEL /KEC KARAWACI TANGERANG // SETEMPAT RUKO SEBRANG PABRIK SINTA ",
                    "no_telp_pelapor": "02159587452",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR , KARENA SALAH SATU ANGKA PADA DISPLAY TIDAK JELAS ( TERPUTUS ) PTL TIDAK PADAM . ID METER 32902261984",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102660",
                    "waktu_lapor": "01/02/2023 10:33:36",
                    "waktu_response": "01/02/2023 10:57:48",
                    "waktu_recovery": "01/02/2023 12:19:55",
                    "durasi_response_time": 1452,
                    "durasi_recovery_time": 4927,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Soraya Kurnia putri",
                    "alamat_pelapor": "dsn. tanah los RT/RW 01/01 ",
                    "no_telp_pelapor": "6285749349413",
                    "keterangan_pelapor": "maaf. mau tanya nomer meter.nya kWh atas nama Masitah. terimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102663",
                    "waktu_lapor": "01/02/2023 10:33:48",
                    "waktu_response": "01/02/2023 11:36:29",
                    "waktu_recovery": "01/02/2023 11:43:51",
                    "durasi_response_time": 3761,
                    "durasi_recovery_time": 442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indrawati",
                    "alamat_pelapor": "JL P ANJASMORO L2/7 RT.0 RW.0 SMG BRT",
                    "no_telp_pelapor": "628164258420",
                    "keterangan_pelapor": "catat meter mandiri 61874 ditagihkan 61909",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020102665",
                    "waktu_lapor": "01/02/2023 10:33:51",
                    "waktu_response": "01/02/2023 11:38:36",
                    "waktu_recovery": "01/02/2023 12:00:35",
                    "durasi_response_time": 3885,
                    "durasi_recovery_time": 1319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yusran",
                    "alamat_pelapor": "DN TANAMONI No.0 RT.0 RW.0 SARUDU",
                    "no_telp_pelapor": "6282273591522",
                    "keterangan_pelapor": "Token Listrik tidak bisa masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PASANGKAYU"
                },
                {
                    "no_laporan": "K5423020102667",
                    "waktu_lapor": "01/02/2023 10:34:07",
                    "waktu_response": "01/02/2023 10:35:43",
                    "waktu_recovery": "01/02/2023 12:07:58",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 5535,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zulay",
                    "alamat_pelapor": "JL GG. KARYA No. RT.0 RW.0 DUREN JAYA",
                    "no_telp_pelapor": "6285691385172",
                    "keterangan_pelapor": "ada kendala di kilomiter dan lampu indikator nya hidup lampu oren.\\ndan tambah boros banget.\\nmohon di cek kan.\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K3223020100138",
                    "waktu_lapor": "01/02/2023 10:34:20",
                    "waktu_response": "01/02/2023 10:36:52",
                    "waktu_recovery": "01/02/2023 11:55:21",
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 4709,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FANI ",
                    "alamat_pelapor": "JL.NUSANTARA POROS NO.17 RT.0/0  KEL WOSI KEC.  MANOKWARI BARAT, KAB. MANOKWARI, PAPUA BARAT ( DEPAN KANTOR BERITA ANTARA ) ",
                    "no_telp_pelapor": "81284623507",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, TGL 29/01/2023 PELANGGAN MENGAJUKAN PERMOHONAN TURUN DAYA ( R2T/3500VA- R1T/2200VA ) DENGAN NO AGENDA: 424109922301294565 DAN NO REG : 4241015020692 NAMUN BELUM BISA MELAKUKAN PEMBAYARAN KARENA STATUS PADA APLIKASI AP2T \\\"PERMOHONAN BELUM DISAHKAN MANAGER\\",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MANOKWARI KOTA"
                },
                {
                    "no_laporan": "K5323020100302",
                    "waktu_lapor": "01/02/2023 10:34:29",
                    "waktu_response": "01/02/2023 11:12:10",
                    "waktu_recovery": "01/02/2023 11:15:56",
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DAVID ",
                    "alamat_pelapor": "JL RAYA SAMARANG NO 76 KEL CINTA ASIH KEC SAMARANG KAB GARUT / SEBRANG YAYASAN NURUL ILAHI ",
                    "no_telp_pelapor": "082118500500",
                    "keterangan_pelapor": "PETUGAS MELAKUKAN PENANGANAN GANGGUAN TGL (2 BULAN YANG LALU) DENGAN CARA SAMBUNG LANGSUNG. PTL MENYALA. PELANGGAN INGIN DINORMALKAN KEMBALI. IDPEL 532931826075",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LELES"
                },
                {
                    "no_laporan": "K5423020102673",
                    "waktu_lapor": "01/02/2023 10:34:35",
                    "waktu_response": "01/02/2023 10:38:34",
                    "waktu_recovery": "01/02/2023 10:54:52",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000665488",
                    "nama_pelapor": "IBU YUNITA",
                    "alamat_pelapor": "KK GRIYA CIBINONG INDAH1 BLOK  I NO.3 RT. 04/ - KEL. NAGGEWER KEC. CIBINONG KAB BOGOR JABAR (DEKAT POS RONDA RT 04)",
                    "no_telp_pelapor": "02129455029",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER KABEL SR  KARENA RENOVASI. PEMOHON SELAKU YANG DIKUASAKAN PERSIL TSB. TERKAIT K5423013005376 BELUM ADA TINDAKLANJUT HINGGA SAAT INI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102676",
                    "waktu_lapor": "01/02/2023 10:35:01",
                    "waktu_response": "01/02/2023 10:37:07",
                    "waktu_recovery": "01/02/2023 10:44:57",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 470,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025879108",
                    "nama_pelapor": "IBU MELIA ",
                    "alamat_pelapor": "JL PROKLAMASI NO 63 A RT 7 RW 3 KEL. PEGANGSAAN KEC. MENTENG JAKPUS ACUAN : SEBRANG TOKO BUKU IMANUEL ",
                    "no_telp_pelapor": "0213153036",
                    "keterangan_pelapor": "PELANGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA 12.6 KWH. NO TOKEN : 1596 2061 6843 9500 6625",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102678",
                    "waktu_lapor": "01/02/2023 10:35:03",
                    "waktu_response": "01/02/2023 13:37:23",
                    "waktu_recovery": "01/02/2023 13:48:50",
                    "durasi_response_time": 10940,
                    "durasi_recovery_time": 687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eva Maya Sari",
                    "alamat_pelapor": "JL K.WISATA/K.BERSAMA No.0 JOHOR",
                    "no_telp_pelapor": "6282276342949",
                    "keterangan_pelapor": "Meteran gak berputar ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5423020102679",
                    "waktu_lapor": "01/02/2023 10:35:06",
                    "waktu_response": "01/02/2023 10:38:57",
                    "waktu_recovery": "01/02/2023 10:57:18",
                    "durasi_response_time": 231,
                    "durasi_recovery_time": 1101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salmiyana",
                    "alamat_pelapor": "Rachita Garden 3 Blok C3/06",
                    "no_telp_pelapor": "6285255625744",
                    "keterangan_pelapor": "Mohon dibantu untuk mempercepat pemasangan listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020102681",
                    "waktu_lapor": "01/02/2023 10:35:33",
                    "waktu_response": "01/02/2023 10:35:55",
                    "waktu_recovery": "01/02/2023 10:37:04",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dina",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "nformasi promo",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102683",
                    "waktu_lapor": "01/02/2023 10:35:37",
                    "waktu_response": "01/02/2023 10:48:27",
                    "waktu_recovery": "01/02/2023 11:15:26",
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 1619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ema",
                    "alamat_pelapor": "PR TAMAN KARANG BAHAGIA A2 No.9 RT.0 KRGBAHAGIA",
                    "no_telp_pelapor": "6282299031416",
                    "keterangan_pelapor": "mcb lemah, jepret terus sudah ganti box bayar 350rb tetep masih jepret.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102685",
                    "waktu_lapor": "01/02/2023 10:35:50",
                    "waktu_response": "01/02/2023 10:57:59",
                    "waktu_recovery": "01/02/2023 12:19:43",
                    "durasi_response_time": 1329,
                    "durasi_recovery_time": 4904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sugeng Setiawan, S. H.",
                    "alamat_pelapor": "KP KARANGASEM No. RT.0 RW.0",
                    "no_telp_pelapor": "6283847899333",
                    "keterangan_pelapor": "Geser Meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102686",
                    "waktu_lapor": "01/02/2023 10:35:59",
                    "waktu_response": "01/02/2023 12:15:01",
                    "waktu_recovery": "01/02/2023 15:29:20",
                    "durasi_response_time": 5942,
                    "durasi_recovery_time": 11659,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNIKE",
                    "alamat_pelapor": "PR PESONA REGENCY CLUSTER PESONA RIVER SIDE BLOK NB NO 13 KEL PATRANG KEC PATRANG KAB JEMBER ",
                    "no_telp_pelapor": "082266609090",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020102689",
                    "waktu_lapor": "01/02/2023 10:36:03",
                    "waktu_response": "01/02/2023 10:40:30",
                    "waktu_recovery": "01/02/2023 10:51:04",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.Ibnu Qayim Abdhy",
                    "alamat_pelapor": "desa parhorboan paniaran' rumah Jonsius Nababan",
                    "no_telp_pelapor": "62811645539",
                    "keterangan_pelapor": "PSB belum selesai dipasang, sudah HT:  2 minggu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIBORONG-BORONG"
                },
                {
                    "no_laporan": "K5423020102693",
                    "waktu_lapor": "01/02/2023 10:36:15",
                    "waktu_response": "01/02/2023 10:42:08",
                    "waktu_recovery": "01/02/2023 10:46:42",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hanna Rouli",
                    "alamat_pelapor": "- - No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281393481506",
                    "keterangan_pelapor": "sudah membeli pulsa token, tetapi gagal terus. \\nmohon bantuannya. trimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANGKALAN KERINCI"
                },
                {
                    "no_laporan": "K5423020102700",
                    "waktu_lapor": "01/02/2023 10:36:54",
                    "waktu_response": "01/02/2023 10:41:58",
                    "waktu_recovery": "01/02/2023 10:43:19",
                    "durasi_response_time": 304,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003387236",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "KP RANCABANGO JL. IR H.JUANDA RT.3/RW.15 KEL PANGLAYUNGA KEC CIPEDES KOTA TASIKMALAYA SETEMPAT ALFAMART",
                    "no_telp_pelapor": "0859144715050",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 304 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5123020100498",
                    "waktu_lapor": "01/02/2023 10:37:04",
                    "waktu_response": "01/02/2023 11:19:47",
                    "waktu_recovery": "01/02/2023 19:47:18",
                    "durasi_response_time": 2563,
                    "durasi_recovery_time": 30451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0107556",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "JL WONOKROMO SS NO 56 B RT4 RW5 KEL WONOKROMO KEC WONOKROMO KOTA SURABAYA / DEKAT MASJID ",
                    "no_telp_pelapor": "0317438371",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA , TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 BERIKUT BK  TELAH DILUNASI VIA PC POS \\tBANK TABUNGAN NEGARA , NAMUN PELANGGAN INFOKAN TIDAK MERASA MELUNASI TAGLIS JANUARI 2023 TERSEBUT. PTL MINTA DISAMBUNG KEMBALI, IDPEL TIDAK BISA DIENTRY KARENA ADA LAPORAN SEBELUMNYA VIA PLN MOBILE K5423013110317",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020102702",
                    "waktu_lapor": "01/02/2023 10:37:09",
                    "waktu_response": "01/02/2023 10:44:46",
                    "waktu_recovery": "01/02/2023 11:11:46",
                    "durasi_response_time": 457,
                    "durasi_recovery_time": 1620,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ady Jaya Pratama",
                    "alamat_pelapor": "DSN DAMAI DS GEUDONG TAMPU,",
                    "no_telp_pelapor": "6281271854200",
                    "keterangan_pelapor": "MOHON DI TINDAK LANJUTI TERKAIT PRIHAL PENYAMBUNGAN BARU YANG MANA TELAH DI LAKUKAN PEMBAYARAN PADA TANGGAL DESEMBER 2022 DENGAN NO REGISTRASI 1122512018923 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MAHON AGAR SEGERA DI TINDAK LANJUTI UNTUK DI LAKUKAN CETAK PERINTAH KERJA TERIMA KASIH ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BIREUEN"
                },
                {
                    "no_laporan": "K5423020102703",
                    "waktu_lapor": "01/02/2023 10:37:18",
                    "waktu_response": "01/02/2023 10:44:22",
                    "waktu_recovery": "01/02/2023 12:08:07",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 5025,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000711458",
                    "nama_pelapor": "BP FARIZ",
                    "alamat_pelapor": "JL KOPERPU 1 NO. 90, RT 6 RW 18 KELURAHAN AREN JAYA KECAMATAN BEKASI TIMUR KOTA BEKASI 17111. LOKASI RUMAH BERADA DI PINGGIR KALI",
                    "no_telp_pelapor": "08998389009 ",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 2023 = 49475, ST BERDASARKAN APP TGL 01/02/2023 = 49433. REK (BELUM DILUNASI). (RUMAH KOSONG SEJAK 10/01/2023 HINGGA 30/01/2023, BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU, PETUGAS RUTIN DATANG)",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020102707",
                    "waktu_lapor": "01/02/2023 10:37:32",
                    "waktu_response": "01/02/2023 11:45:12",
                    "waktu_recovery": "01/02/2023 15:28:19",
                    "durasi_response_time": 4060,
                    "durasi_recovery_time": 13387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SAIFUL HADI",
                    "alamat_pelapor": "JLN. AHMAD YANI, RT. 20/RW. 07 RK. B, PONCOWATI,TERBANGGI BESAR, LAMPUNG TENGAH, LAMPUNG. DEKAT KANTOR POS PONCOWATI",
                    "no_telp_pelapor": "0895376717370",
                    "keterangan_pelapor": "\\nMOHON UNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER \\nTIANG DIKARENAKAN  RENOVASI BANGUNAN DENGAN NO. KTP PENANGGUNG JAWAB\\n1802072211950005 . ANM SAIFUL HADI  PEMOHON \\nMENGAKU SEBAGAI PENANGGUNG JAWAB. PELANGGAN TELAH \\nMEMPERSIAPKAN LAHAN UNTUK TIANG.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDAR JAYA"
                },
                {
                    "no_laporan": "K2323020100107",
                    "waktu_lapor": "01/02/2023 10:37:24",
                    "waktu_response": "01/02/2023 10:39:17",
                    "waktu_recovery": "01/02/2023 10:54:09",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MADE MURDIANA",
                    "alamat_pelapor": "JL PANTAI KUTA 3 GG POPPIES 1 RT. - BR PANDEMAS KEL. KUTA SELATAN KEC. KUTA KAB BADUNG. ",
                    "no_telp_pelapor": "0361760045",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT, PELANGGAN KWH AMR MENGINFORMASIKAN BAHWA STAND APP AWAL DAN AKHIR DI APP METER TIDAK TERLIHAT. INFORMASI PELANGGAN BIASANYA LAYAR APP MENUNJUKAN STAND AWAL DAN AKHIR NAMUN SAAT INI TIDAK TERLIHAT. PTL MENYALA. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020102710",
                    "waktu_lapor": "01/02/2023 10:37:35",
                    "waktu_response": "01/02/2023 11:46:45",
                    "waktu_recovery": "01/02/2023 13:43:56",
                    "durasi_response_time": 4150,
                    "durasi_recovery_time": 7031,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul kowi",
                    "alamat_pelapor": "JL KENANGA No. MLAJAH",
                    "no_telp_pelapor": "6281973258802",
                    "keterangan_pelapor": "slmt pagi Bpk/ ibu \\nsudah berjalan 2 Mingguan saya membeli token selalu gagal dalam pembelian nya.\\nsya sudah melakukan pengaduan kpda PLN mobile sebelumnya dan keterangan nya disuruh melakukan pembelian pada tanggal 1 Februari, dan tetap saja keterangan nya selalu gagal dalam pembelian nya, mohon segera di proses Bpk/ibu ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020102712",
                    "waktu_lapor": "01/02/2023 10:37:37",
                    "waktu_response": "01/02/2023 10:42:31",
                    "waktu_recovery": "01/02/2023 11:38:45",
                    "durasi_response_time": 294,
                    "durasi_recovery_time": 3374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14330846859",
                    "nama_pelapor": "BP DADANG",
                    "alamat_pelapor": "KP SEPATAN JL RAYA MAUK KM 11 RT-2 / RW-2 KEL SEPATAN KEC SEPATAN, KAB TANGERANG. ACUAN : SETEMPAT KIOS PISANG / DEPAN SPBU SEPATAN",
                    "no_telp_pelapor": "02122259368",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). NO TOKEN 5009 6938 6265 6286 8664",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020102718",
                    "waktu_lapor": "01/02/2023 10:38:11",
                    "waktu_response": "01/02/2023 10:48:41",
                    "waktu_recovery": "01/02/2023 11:58:48",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 4207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maulanaajisaputra",
                    "alamat_pelapor": "KP KALI ULU No.0 RT.000 RW.00 CIKARANG",
                    "no_telp_pelapor": "6281311766686",
                    "keterangan_pelapor": "hasil catat meter sama pembayaran berbeda.  Kwh cuma kena 463 perKWH 1.352  . 463x1.353=625.976 pas mau pembayaran menjadi 763.088",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020102720",
                    "waktu_lapor": "01/02/2023 10:38:23",
                    "waktu_response": "01/02/2023 11:00:59",
                    "waktu_recovery": "01/02/2023 11:27:46",
                    "durasi_response_time": 1356,
                    "durasi_recovery_time": 1607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE MUSLIM",
                    "alamat_pelapor": "Gg. Satria IV No.2",
                    "no_telp_pelapor": "6281325797899",
                    "keterangan_pelapor": "mohon untuk pindahkan tiang listrik karna sudah tidak terpakai,dan posisi kurang pas,hingga mengganggu jalan masuk,terimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K5423020102721",
                    "waktu_lapor": "01/02/2023 10:38:28",
                    "waktu_response": "01/02/2023 11:02:58",
                    "waktu_recovery": "01/02/2023 12:19:04",
                    "durasi_response_time": 1470,
                    "durasi_recovery_time": 4566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuspoka",
                    "alamat_pelapor": "JL PARAK PISANG No.25 RT.1 RW.5",
                    "no_telp_pelapor": "6285274692260",
                    "keterangan_pelapor": "mohon bantuan pak ,token saya eror pak,,bantu satu pak,lampu mati",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5523020100331",
                    "waktu_lapor": "01/02/2023 10:38:57",
                    "waktu_response": "01/02/2023 10:48:19",
                    "waktu_recovery": "01/02/2023 11:55:02",
                    "durasi_response_time": 562,
                    "durasi_recovery_time": 4003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMID ",
                    "alamat_pelapor": "JL. CIANTRA NO 365 RT007 RW004 DESA CIANTRA KEC CIKARANG SELATAN KAB BEKASI. DIDEKAT MASJID BAITUL AZIZ ",
                    "no_telp_pelapor": "087779229200",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN PULSA KARENA TERTERA BLOCKING TOKEN NAMUN PADA SISTEM TIDAK ADA ANGSURAN YG JATUH TEMPO // PTL MENYALA SISA KWH 27.58",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102728",
                    "waktu_lapor": "01/02/2023 10:39:29",
                    "waktu_response": "01/02/2023 10:45:24",
                    "waktu_recovery": "01/02/2023 10:49:08",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firman hidayat",
                    "alamat_pelapor": "RT 002 RW 002 Blok Pahing Desa Rawaurip Kec.Pangenan Kab.Cirebon",
                    "no_telp_pelapor": "6289630655808",
                    "keterangan_pelapor": "siang kak,dirumah saya kenapa tagihan bln februari besar bgt,kenaikannya sampai 2x lipat dari tagihan sebelum²nya.padahal konsumsi listrik spt bulan² kemarin?tolong dijawab kak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020102729",
                    "waktu_lapor": "01/02/2023 10:39:36",
                    "waktu_response": "01/02/2023 10:44:56",
                    "waktu_recovery": "01/02/2023 10:49:09",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irji",
                    "alamat_pelapor": "gg Seroja 2. ujung gg.Dahlia",
                    "no_telp_pelapor": "6281364242979",
                    "keterangan_pelapor": "tiang kayu keropos dan sudah bolong bagian tengah, hampir tumbang, beresiko tumbang.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020102730",
                    "waktu_lapor": "01/02/2023 10:39:42",
                    "waktu_response": "01/02/2023 10:46:39",
                    "waktu_recovery": "01/02/2023 12:33:30",
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 6411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PLN ULP SUNGGUMINASA",
                    "alamat_pelapor": "JL POROS MALINO No.00 RT.0 RW.0 MAWANG",
                    "no_telp_pelapor": "6281342230405",
                    "keterangan_pelapor": "tològ diperiksa kwhmeternya sering mati padahal pemakaian sedikit.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020102731",
                    "waktu_lapor": "01/02/2023 10:39:46",
                    "waktu_response": "01/02/2023 10:43:05",
                    "waktu_recovery": "01/02/2023 12:00:55",
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 4670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FARIZIK",
                    "alamat_pelapor": "PR KOMPLEK KODAM JL MERIAM BLOK R RT 2/5 KEL PESANGGRAHAN KEC PESANGGRAHAN (DEPOT AIR ISI LANG ASRAF)",
                    "no_telp_pelapor": "085163063208",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ). SISA = 1361 KWH. NO TOKEN : 5744 4434 1549 7954 6546, 3003 8358 5532 2956 8744 DAN 4079 5587 0410 4770 6061",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102735",
                    "waktu_lapor": "01/02/2023 10:40:17",
                    "waktu_response": "01/02/2023 10:43:36",
                    "waktu_recovery": "01/02/2023 13:44:03",
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 10827,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hidayat",
                    "alamat_pelapor": "GG BONJOL No. RT.4 RW.3 PINDOK JAY",
                    "no_telp_pelapor": "6285781400321",
                    "keterangan_pelapor": "Pengisian token listrik PLN Gagal Berulang Kali",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102741",
                    "waktu_lapor": "01/02/2023 10:40:41",
                    "waktu_response": "01/02/2023 10:43:44",
                    "waktu_recovery": "01/02/2023 13:14:48",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 9064,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINA",
                    "alamat_pelapor": "KOMPLEK DEPLU PONDOK AREN JL CARAKA RAYA BLOK B NO. 55 KEL. PONDOK BETUNG KEC. PONDOK AREN KOTA TANGERANG SELATAN BANTEN (DEKAT MESJID AL IKHWAN/SEKOLAH AL IKHWAN) ",
                    "no_telp_pelapor": "08111741222",
                    "keterangan_pelapor": "TGL 31/12/22 TUNGGAKAN REK DES 22 BERIKUT BK DAN TGL 02/01/23 REK BERJALAN JAN 23 TELAH DILUNASI VIA BANK NIAGA, MOHON AGAR PTL SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020102742",
                    "waktu_lapor": "01/02/2023 10:40:42",
                    "waktu_response": "01/02/2023 10:49:51",
                    "waktu_recovery": "01/02/2023 11:02:59",
                    "durasi_response_time": 549,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yasin Syarif",
                    "alamat_pelapor": "JL PS II LR BANTENG M",
                    "no_telp_pelapor": "6281268744720",
                    "keterangan_pelapor": "stroom token listrik bertuliskan gagal ketika di ketik ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102749",
                    "waktu_lapor": "01/02/2023 10:41:51",
                    "waktu_response": "01/02/2023 10:42:12",
                    "waktu_recovery": "01/02/2023 10:53:58",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 706,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116657303",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL MATRAMAN DLM II NO.23 RT-11 / RW-8 KEL PEGANGSAAN DUA KEC MENTENG JAKPUS",
                    "no_telp_pelapor": "089604103256",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 35.KWH (TOKEN 6546 1331 5984 6323 2788, TOKEN 3212 9332 1354 7348 5169 DAN TOKEN 3212 9332 1354 7348 5169) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102750",
                    "waktu_lapor": "01/02/2023 10:41:53",
                    "waktu_response": "01/02/2023 18:46:17",
                    "waktu_recovery": "01/02/2023 18:50:49",
                    "durasi_response_time": 29064,
                    "durasi_recovery_time": 272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Warsini",
                    "alamat_pelapor": "KR AJAN TUNGGAK RT.0 RW.0",
                    "no_telp_pelapor": "6281326384262",
                    "keterangan_pelapor": "mengajukan tambah daya sudah 3 bulan kk gak keluar ada masalah apa ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWODADI"
                },
                {
                    "no_laporan": "K5423020102752",
                    "waktu_lapor": "01/02/2023 10:41:58",
                    "waktu_response": "01/02/2023 10:46:49",
                    "waktu_recovery": "01/02/2023 12:33:38",
                    "durasi_response_time": 291,
                    "durasi_recovery_time": 6409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "APKT PLN MATTOANGIN",
                    "alamat_pelapor": "JL BM PALANGGA MAS J1 No.001",
                    "no_telp_pelapor": "6281248710033",
                    "keterangan_pelapor": "sudah bayar minta di sambung kembali ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020102753",
                    "waktu_lapor": "01/02/2023 10:42:03",
                    "waktu_response": "01/02/2023 10:48:35",
                    "waktu_recovery": "01/02/2023 11:55:58",
                    "durasi_response_time": 392,
                    "durasi_recovery_time": 4043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Maria Ulfah",
                    "alamat_pelapor": "Jl. Tol Jakarta - Cikampek Blok CC21 No.7",
                    "no_telp_pelapor": "6285717722540",
                    "keterangan_pelapor": "tidak bisa isi ulang token.\\nstatus toker di blokir",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102754",
                    "waktu_lapor": "01/02/2023 10:42:22",
                    "waktu_response": "01/02/2023 10:45:27",
                    "waktu_recovery": "01/02/2023 14:09:03",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 12216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CITRA IJIYANTO ",
                    "alamat_pelapor": "PERUM PERMATA PAMULANG JL PERMATA INDAH BLOK H1 NO 16 KEL BAKTI JAYA KEC SETU TANGSEL BANTEN AUAN DEKAT LAOANGAN BOLA/ DEKAT GARDU PLN ",
                    "no_telp_pelapor": "082211990305",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP .  PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5523020100334",
                    "waktu_lapor": "01/02/2023 10:42:27",
                    "waktu_response": "01/02/2023 10:50:05",
                    "waktu_recovery": "01/02/2023 11:57:21",
                    "durasi_response_time": 458,
                    "durasi_recovery_time": 4036,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI OKTA",
                    "alamat_pelapor": "JL KP. CIKARANG JATI RT.10 RW.3 JAYAMULYA, JAYAMULYA, SERANG BARU, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "6285880150827",
                    "keterangan_pelapor": "\\\"PELANGGAN PENDAFTARAN PB (B1T/450VA )\\nKODE PEMBAYARAN / KODE BOOKING/NO AGENDA : 5370312073676, 5370312073677,\\nBP LUNAS PADA TGL (21/1/2023), PELANGGAN SUDAH   MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102755",
                    "waktu_lapor": "01/02/2023 10:42:21",
                    "waktu_response": "01/02/2023 10:51:03",
                    "waktu_recovery": "01/02/2023 11:46:30",
                    "durasi_response_time": 522,
                    "durasi_recovery_time": 3327,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JUMI",
                    "alamat_pelapor": "JL JOGLO RAYA PR TAMAN ALFA INDAH BLOK D8 NO 11 DS KEMBANGAN UTARA KEC KEMBANGAN JAKARTA BARAT ",
                    "no_telp_pelapor": "02122547092",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR,DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020102757",
                    "waktu_lapor": "01/02/2023 10:42:24",
                    "waktu_response": "01/02/2023 10:42:48",
                    "waktu_recovery": "01/02/2023 10:48:13",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yato",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102759",
                    "waktu_lapor": "01/02/2023 10:42:53",
                    "waktu_response": "01/02/2023 10:55:25",
                    "waktu_recovery": "01/02/2023 13:33:48",
                    "durasi_response_time": 752,
                    "durasi_recovery_time": 9503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "55324",
                    "nama_pelapor": " IBU SARI ",
                    "alamat_pelapor": "GG KANCIL RT 3 RW 2 NO 16 KP BENDUNGAN KEL RAGUNAN KEC PASAR MINGGU JAKSEL ",
                    "no_telp_pelapor": "02178832775",
                    "keterangan_pelapor": "TGL 31/01/23 PELANGGAN TELAH MELUNASI TAGIHAN REKNING BULAN JAN 23. PTL MINTA DISAMBUNG KEMBALI. INFO PELANGGAN BELUM ADA PENANGANAN. CC.54.ABDULRAHMAN, 19:00, 26/01/23",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020102762",
                    "waktu_lapor": "01/02/2023 10:43:12",
                    "waktu_response": "01/02/2023 11:17:05",
                    "waktu_recovery": "01/02/2023 11:38:32",
                    "durasi_response_time": 2033,
                    "durasi_recovery_time": 1287,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000007308905",
                    "nama_pelapor": "IBU YANA HANDAYANI",
                    "alamat_pelapor": "KK KOTA WISATA BLOK RB4 NO 6 JL ORLANDO KEL CIANGSANA KEC GN PUTRI KAB BOGOR ( DEKAT MARKET CITY KOTA WISATA)",
                    "no_telp_pelapor": "081315079627",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 23/01/23 PELANGGAN DENGAN ID METER 86064751539 MEMBELI TOKEN VIA M-BANKING BCA SEBESAR RP. 200.000,- DAN NO TOKEN 1897 1503 8571 0306 9101 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA TERPAKAI. SISA KWH : 29.64 TERKAIT K5423012403243\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5323020100314",
                    "waktu_lapor": "01/02/2023 10:44:27",
                    "waktu_response": "01/02/2023 10:47:23",
                    "waktu_recovery": "01/02/2023 11:33:53",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 2790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PA YUDI",
                    "alamat_pelapor": "JL. SUKAHURIP, KP. SUKAHURIP RT 7 RW 3 DS. JATIJAYA KEC. GUNUNG TANJUNG KAB. TASIKMALAYA /  DEKAT MASJID JAMI",
                    "no_telp_pelapor": "082317678547",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 15.92 KWH, NO TOKEN : 6995 8244 7010 1872 5435, NO METER : 56507238709",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5323020100315",
                    "waktu_lapor": "01/02/2023 10:44:32",
                    "waktu_response": "01/02/2023 10:52:48",
                    "waktu_recovery": "01/02/2023 12:05:14",
                    "durasi_response_time": 496,
                    "durasi_recovery_time": 4346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "JL  - KK VILLA MUTIARA 2  BLOK B1 NO.27  KEL , CIANTRA, KEC CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT/SAMPING ALFAMART  ",
                    "no_telp_pelapor": "6285882057244",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN  PD  DENGAN NO AGENDA 537039922211024850 DAN SUDAH DILAKUKAN PEMBAYARAN TGL  21/11/2022  DENGAN NOREG 5370355021228 NAMUN BELUM ADA REALISASI.MOHON DIBANTU DAN KONFIRMASI PELANGGAN . ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102780",
                    "waktu_lapor": "01/02/2023 10:45:01",
                    "waktu_response": "01/02/2023 10:45:55",
                    "waktu_recovery": "01/02/2023 10:46:51",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "taroo",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102781",
                    "waktu_lapor": "01/02/2023 10:45:09",
                    "waktu_response": "01/02/2023 10:53:20",
                    "waktu_recovery": "01/02/2023 12:05:40",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 4340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gunawan Yasin",
                    "alamat_pelapor": "KK GRAHA SUKADAMI B4 No.37 RT.000 RW.00 SUKADAMI",
                    "no_telp_pelapor": "6283805802088",
                    "keterangan_pelapor": "pengajuan pasang baru susah untuk dapat no NIDI",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102783",
                    "waktu_lapor": "01/02/2023 10:45:21",
                    "waktu_response": "01/02/2023 10:46:26",
                    "waktu_recovery": "01/02/2023 12:39:35",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 6789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENI ",
                    "alamat_pelapor": "JL POROS SUKAMAKMUR RT 2/1 KEL KOTA MAKMUR KEC GUNUNG SAIRAN KAB KAMPAR ( DEKAT PRAKTEK DOKTER / SETEMPAT KEDAI REKSI )",
                    "no_telp_pelapor": "082381038081",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH :11.17 ( NO TOKEN : 0115 7238 9115 2875 3434 )",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LIPAT KAIN"
                },
                {
                    "no_laporan": "K5423020102788",
                    "waktu_lapor": "01/02/2023 10:45:25",
                    "waktu_response": "01/02/2023 12:02:57",
                    "waktu_recovery": "01/02/2023 12:07:05",
                    "durasi_response_time": 4652,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Aditya",
                    "alamat_pelapor": "DN PENJOLAN No. RT.2 RW.1 KARANGBEND",
                    "no_telp_pelapor": "6285157783034",
                    "keterangan_pelapor": "Pembelian token listrik baik offline maupun online di PLN Mobile selalu gagal/tidak berhasil",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020102791",
                    "waktu_lapor": "01/02/2023 10:46:11",
                    "waktu_response": "01/02/2023 10:57:20",
                    "waktu_recovery": "01/02/2023 11:14:58",
                    "durasi_response_time": 669,
                    "durasi_recovery_time": 1058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NENI",
                    "alamat_pelapor": "PR GRAND PERMATA BLOK ED 06 RT12/10 JL RAYA MAUK  PISANGAN JAYA SEPATAN TANGERANG. DEPAN MUSOLA",
                    "no_telp_pelapor": "02122225427",
                    "keterangan_pelapor": "KURANG TAGIH. ST AKHIR FEB 22 = 16378 . ST APP TGL 01/02/23 = 19948. ACMT = 19833. REK BELUM DILUNASI MENUNGGU KOREKSI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K1223020100113",
                    "waktu_lapor": "01/02/2023 10:46:26",
                    "waktu_response": "01/02/2023 10:49:27",
                    "waktu_recovery": "01/02/2023 11:02:43",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TANTI",
                    "alamat_pelapor": "JL WONOGIRI KEL MABAR HILIR NO - RT-- / RW-- KEC MEDAN DELI KOTA MEDAN SUMUT ACUAN: GG AMAL 4",
                    "no_telp_pelapor": "089652161260",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN 60427983528423876648. TIDAK ADA KETERANGAN BERHASIL ATAU GAGAL DAN KWH TIDAK BERTAMBAH (SISA KWH 2800 KWH)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020102795",
                    "waktu_lapor": "01/02/2023 10:46:52",
                    "waktu_response": "01/02/2023 10:56:34",
                    "waktu_recovery": "01/02/2023 11:13:37",
                    "durasi_response_time": 582,
                    "durasi_recovery_time": 1023,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BONA",
                    "alamat_pelapor": "JL GREENLAND KALIJAGA RESIDENCE C. 01, KALIJAGA, HARJAMUKTI, KOTA CIREBON, JAWA BARAT",
                    "no_telp_pelapor": "082128757005",
                    "keterangan_pelapor": "TGL 18/08/22 PROSES PB (R1T/2.200 VA) DENGAN NO AGENDA 533119912208180956 DAN NO REG 5331112122502. BP DAN STROOM AWAL TELAH DILUNASI. PADA DATA AP2T TERDAPAT KETERANGAN PEMBATALAN PERMOHONAN DI TGL 21/09/22. PELANGGAN TETAP MENGINGINKAN PROSES PB TSB DILANJUTKAN . TERKAIT K5423012705183",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020102806",
                    "waktu_lapor": "01/02/2023 10:47:49",
                    "waktu_response": "01/02/2023 10:51:47",
                    "waktu_recovery": "01/02/2023 11:06:59",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000047632",
                    "nama_pelapor": "BP ARMAN",
                    "alamat_pelapor": "JL. TERS. PEMBANGUNAN, KP.CIKOPO RT 2 RW 11 DESA JAYARAGA, KEC TAROGONG KIDUL",
                    "no_telp_pelapor": "088218156260",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH TARIF MENJADI SUBSIDI (R1T/900 VA) DENGAN NO KTP PEMILIK 3205051707580002 A/N RACHMAT. DAN NO. KTP DIBERI KUASA 3205051001930003 AN. ARMAN KHOERUDIN. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. SESUAI INFO PELANGGAN NO NIK PEMILIK PERSIL TELAH TERDAFTAR SEBAGAI PENERIMA SUBSIDI PADA DTKS",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5423020102807",
                    "waktu_lapor": "01/02/2023 10:47:53",
                    "waktu_response": "01/02/2023 10:51:38",
                    "waktu_recovery": "01/02/2023 11:07:11",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "srimiati",
                    "alamat_pelapor": "DN LENGKI No. 0 RT. 46 RW. 9 PRAYUNGAN",
                    "no_telp_pelapor": "6285748192953",
                    "keterangan_pelapor": "saya sudah mengajukan migrasi pascabayar ke prabayar,,, dan sudah bayar biaya token...tetapi kenapa statusnya menunggu verifikasi,, sedangkan saya mau memasukan kode verifikasi selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KERTOSONO"
                },
                {
                    "no_laporan": "K5523020100340",
                    "waktu_lapor": "01/02/2023 10:48:12",
                    "waktu_response": "01/02/2023 11:05:46",
                    "waktu_recovery": "01/02/2023 14:03:43",
                    "durasi_response_time": 1054,
                    "durasi_recovery_time": 10677,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDANG PRIYANTO ",
                    "alamat_pelapor": "JL SUKUN 1 PR GRIYA INDAH SERPONG BLOK U-1 NO 12 RT 4 RW 17 DS CIBINONG KEC GUNUNG SINDUR KAB BOGOR ",
                    "no_telp_pelapor": "0859106665758",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PELANGGAN INGIN GANTI MCB APP. PASCA PD YG SUDAH TEREALISASI NAMUN MENGGUNAKAN MCB YG DISEDIAKAN OLEH PELANGGAN DAN DIPASANG OLEH PETUGAS PLN . DGN DAYA SAAT INI 1300 VA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K1423020100186",
                    "waktu_lapor": "01/02/2023 10:48:15",
                    "waktu_response": "01/02/2023 11:12:47",
                    "waktu_recovery": "01/02/2023 14:53:28",
                    "durasi_response_time": 1472,
                    "durasi_recovery_time": 13241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WENDI ",
                    "alamat_pelapor": "JL PESANTREN ( BATU KAPUR ) ARAH KE INDOMIN NO.0 RT.0 RW.0 KEL. TANJUNG KEMALA KEC. PUGUNG, KAB. TANGGAMUS, LAMPUNG, DEKAT GUNUNG KAPUR, DEKAT KANTOR INDOMIN ",
                    "no_telp_pelapor": "0721772198",
                    "keterangan_pelapor": "TGL 19/01/23 PROSES PB (R1T/2.200 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 172309912301194412 DAN NO KODE PEMBAYARAN 1723012072781. TGL 19/01/23 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. RUMAH TELAH DIHUNI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5423020102818",
                    "waktu_lapor": "01/02/2023 10:48:39",
                    "waktu_response": "01/02/2023 13:34:09",
                    "waktu_recovery": "01/02/2023 13:42:48",
                    "durasi_response_time": 9930,
                    "durasi_recovery_time": 519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1034665",
                    "nama_pelapor": "BP SANTOSO",
                    "alamat_pelapor": "TOKO : SANTOSA, ALAT2 SEPEDA, JL. JEND SUD NO : 211 BTG. RT 05 RW 05. PROYONANGGAN UTARA BTG.",
                    "no_telp_pelapor": "082324770579",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, PELANGGAN BERKEBERATAN DILAKUKAN BACA METER OLEH PPETUGAS KARNA SDH MELAKUKAN SWACAM.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BATANG"
                },
                {
                    "no_laporan": "K5223020100624",
                    "waktu_lapor": "01/02/2023 10:48:59",
                    "waktu_response": "01/02/2023 10:52:04",
                    "waktu_recovery": "01/02/2023 14:07:09",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 11705,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11477",
                    "nama_pelapor": "IBU NINIK ",
                    "alamat_pelapor": "JL RAWAKOPI I NO  15 - RT-7 / RW-1 KEL. LIMAU KEC LIMAU KOTA DEPOK >>  SEBELUM FLOWERS RESIDENCE",
                    "no_telp_pelapor": "08111925267",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP  DENGAN ID PELANGGAN: 543102902489 (PELANGGAN MASIH MEMILIKI TUNGGAKAN DAN TELAH DISARANKAN UNTUK SEGERA MELAKUKAN PELUNASAN\\\")\\nKARENA RUMAH DIRENOVASI-\\nMOHON BANTUAN TINDAK LANJUT , KARENA PERMASALAHAN PELANGGAN MASIH BELUM SELESAI (CC.51.ASTUTIK)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102821",
                    "waktu_lapor": "01/02/2023 10:49:20",
                    "waktu_response": "01/02/2023 10:56:17",
                    "waktu_recovery": "01/02/2023 10:59:30",
                    "durasi_response_time": 417,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irji",
                    "alamat_pelapor": "gg Seroja 2. ujung gg.Dahlia",
                    "no_telp_pelapor": "6281364242979",
                    "keterangan_pelapor": "tiang kayu keropos dan sudah bolong bagian tengah, hampir tumbang, beresiko tumbang.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020102822",
                    "waktu_lapor": "01/02/2023 10:49:24",
                    "waktu_response": "01/02/2023 10:51:19",
                    "waktu_recovery": "01/02/2023 18:27:34",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 27375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "JL GADING RAYA NO 2 RT 12/10 KEL PISANGAN TIMUR KEC PULO GADUNG JAKTIM. ACUAN SEBRANG ALFAMART GADING RAYA / SMP 44 ",
                    "no_telp_pelapor": "02185915358",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN SESUAI INFO PELANGGAN TELAH DATANG PETUGAS MELAKUKAN PERGANTIAN APP NAMUN APP BELUM DIGANTI (KWH METER TIDAK ADA). YBS TIDAK DIBERIKAN SURAT PEMUTUSAN ATAUPUN ADANYA TUNGGAKAN. (PTL PADAM)  SETEMPAT BELUM DIITNDAK LANJUTII  CC.54.TATI  15.31",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102823",
                    "waktu_lapor": "01/02/2023 10:49:24",
                    "waktu_response": "01/02/2023 10:49:48",
                    "waktu_recovery": "01/02/2023 10:50:45",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 57,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "werni",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102824",
                    "waktu_lapor": "01/02/2023 10:49:29",
                    "waktu_response": "01/02/2023 11:17:55",
                    "waktu_recovery": "01/02/2023 16:02:29",
                    "durasi_response_time": 1706,
                    "durasi_recovery_time": 17074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMANA ",
                    "alamat_pelapor": "KOMP TAMAN ALFA INDAH BLOK K2 KEL PETUKANGAN UTARA KEC PESANGGRAHAN KOTA JAKSEL ACUAN LAPANGAN TEKNIS ",
                    "no_telp_pelapor": "0215841126",
                    "keterangan_pelapor": "PELANGGAN MELAPOR,  SESUAI INFO PELANGGAN GARDU KL63 PADA WILAYAH SETEMPAT SUDAH TUA (KUSAM). WILAYAH SETEMPAT AKAN DIJADIKAN KAWASAN UNGGULAN DAN PERESMIAAN BUPATI BULAN FEBRUARI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5523020100344",
                    "waktu_lapor": "01/02/2023 10:49:37",
                    "waktu_response": "01/02/2023 11:14:52",
                    "waktu_recovery": "01/02/2023 11:52:49",
                    "durasi_response_time": 1515,
                    "durasi_recovery_time": 2277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIFKI",
                    "alamat_pelapor": "JL DIPONEGORO NO. 137A RT- RW- KEL LEMAH PUTRO KEC SIDOARJO KAB SIDOARJO. DIBELAKANG LARITA BAKERY SIDOARJO. ",
                    "no_telp_pelapor": "6285748382788",
                    "keterangan_pelapor": "APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. DENGAN SISA KWH = 635 NO TOKEN: 66904110100914798296",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5323020100320",
                    "waktu_lapor": "01/02/2023 10:50:24",
                    "waktu_response": "01/02/2023 11:02:24",
                    "waktu_recovery": "01/02/2023 11:06:32",
                    "durasi_response_time": 720,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000054893",
                    "nama_pelapor": "BP ANTOHIR ",
                    "alamat_pelapor": "KK VILLA IMPIAN BLOK  C-10 NO  6   JL ANGGUR 8 RT-06 / RW-041 KEL WANASARI KEC CIBITUNG KAB BEKASI ",
                    "no_telp_pelapor": "6281908496164",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGAJUKAN GESER KWH METER KARENA SEDANG RENOVASI . \\nMOHON KONFIRMASI PELANGGAN . \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020102832",
                    "waktu_lapor": "01/02/2023 10:50:45",
                    "waktu_response": "01/02/2023 11:27:06",
                    "waktu_recovery": "01/02/2023 11:55:18",
                    "durasi_response_time": 2181,
                    "durasi_recovery_time": 1692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU ",
                    "alamat_pelapor": "JL G. BALE RT. 01/03 NO - KEL LOLU UTARA KEC PALU SELATAN KOTA PALU PROV SULAWESI TENGAH (DEKAT CAFE KOPI O )",
                    "no_telp_pelapor": "085255115201",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020102250, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 11.53 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020102833",
                    "waktu_lapor": "01/02/2023 10:50:37",
                    "waktu_response": "01/02/2023 12:15:33",
                    "waktu_recovery": "01/02/2023 15:29:27",
                    "durasi_response_time": 5096,
                    "durasi_recovery_time": 11634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JEFRIZAL",
                    "alamat_pelapor": "PERUM PESONA REGENCY BLOK NB.13 KELURAHAN PATRANG, KECAMATAN PATRANG, KABUPATEN JEMBER",
                    "no_telp_pelapor": "082311502050",
                    "keterangan_pelapor": "ID PELANGGAN 516019915992. TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK BCA PTL MINTA DISAMBUNG KEMBALI. SESUAI INFORMASI PELANGGAN PADA SAAT DIBERIKAN SURAT DARI PETUGAS AKAN DILAKUKAN PERGANTIAN MENJADI KWH METER PRABAYAR, NAMUN SAMPAI SAAT INI TIDAK ADA REALISASI.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020102838",
                    "waktu_lapor": "01/02/2023 10:50:57",
                    "waktu_response": "01/02/2023 11:33:12",
                    "waktu_recovery": "01/02/2023 12:14:18",
                    "durasi_response_time": 2535,
                    "durasi_recovery_time": 2466,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JANNY ",
                    "alamat_pelapor": "JL KARPAN RT 3/3  NO. 15 KEL KARPAN KEC SIRIMAU KOTA AMBON ",
                    "no_telp_pelapor": "081343007462",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5323020100323",
                    "waktu_lapor": "01/02/2023 10:51:13",
                    "waktu_response": "01/02/2023 10:52:57",
                    "waktu_recovery": "01/02/2023 10:54:28",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 91,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14028912401",
                    "nama_pelapor": "BP AGUS DWI",
                    "alamat_pelapor": "JL BAKTI SEJATI NO.12 RT-1 RW-9 KP BATU REOG DS GUDANG KAHURIPAN KEC LEMBANG KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "082118818815",
                    "keterangan_pelapor": "MOHON BANTU PEMINDAHAN DAN PENYALAAN KEMBALI KARENA SEBELUMNYA BANGUNAN DIRENOVASI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020102842",
                    "waktu_lapor": "01/02/2023 10:51:17",
                    "waktu_response": "01/02/2023 11:13:51",
                    "waktu_recovery": "02/02/2023 05:13:16",
                    "durasi_response_time": 1354,
                    "durasi_recovery_time": 64765,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "candra styo w",
                    "alamat_pelapor": "DN NGRANDU No. RT.2 RW.1 MOROSUNGGI",
                    "no_telp_pelapor": "6285648128387",
                    "keterangan_pelapor": "beli token di mbca kok ndak bisa diinput",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020102845",
                    "waktu_lapor": "01/02/2023 10:51:42",
                    "waktu_response": "01/02/2023 10:52:09",
                    "waktu_recovery": "01/02/2023 10:53:02",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 53,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "khamisa",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo lb",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102848",
                    "waktu_lapor": "01/02/2023 10:52:08",
                    "waktu_response": "01/02/2023 12:50:23",
                    "waktu_recovery": "01/02/2023 17:15:11",
                    "durasi_response_time": 7095,
                    "durasi_recovery_time": 15888,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "darma",
                    "alamat_pelapor": "DS BLOK KLAMPOK TEGALMULYA No. RT.3 RW.1 KRANGKENG",
                    "no_telp_pelapor": "6282167540249",
                    "keterangan_pelapor": "awalnya kehabisan token..saat isi token tidak bisa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)"
                },
                {
                    "no_laporan": "K5423020102849",
                    "waktu_lapor": "01/02/2023 10:52:16",
                    "waktu_response": "01/02/2023 10:54:29",
                    "waktu_recovery": "01/02/2023 14:05:15",
                    "durasi_response_time": 133,
                    "durasi_recovery_time": 11446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUBEKEN",
                    "alamat_pelapor": "JL YAKTAPENA No.34 RT.4 RW.7 PONDOK RAN",
                    "no_telp_pelapor": "6281219860353",
                    "keterangan_pelapor": "selamat pagi bapak/ibu di pln area setempat dengan ini kami bermaksud mau mengajukan geser kwh meter dengan idpel : 543600941966, mohon di tindak lanjut nya , terimakasi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020102851",
                    "waktu_lapor": "01/02/2023 10:52:33",
                    "waktu_response": "01/02/2023 10:55:56",
                    "waktu_recovery": "01/02/2023 11:04:25",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VIKY ",
                    "alamat_pelapor": "JL DUREN TIGA SELATAN NO 19 RT-9 / RW-2 KEL DUREN TIGA KEC PANCORAN JAKARTA SELATAN ( SETEMPAT PROYEK RUMDIN DAN TOWN HOUSE BUKIT HASAN/ SEBRANG KANTOR PLN DUREN TIGA)",
                    "no_telp_pelapor": "082138152791",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES BERHENTI BERLANGGANAN SELAMANYA DIKARENAKAN SETEMPAT PROYEK SUDAH SELESAI. PEMOHON SEBAGAI YANG DIBERIKUASA. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020102857",
                    "waktu_lapor": "01/02/2023 10:52:55",
                    "waktu_response": "01/02/2023 11:31:12",
                    "waktu_recovery": "01/02/2023 13:18:05",
                    "durasi_response_time": 2297,
                    "durasi_recovery_time": 6413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL KALI MANGGIS NO 69 RT 4/9  KEL HARJIMUKTI KEC CIMAGGIS KOTA DEPOK ACUAN DEKAT MUSHOLAH ALTAUFIK  ",
                    "no_telp_pelapor": "081320912653",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JAN 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020102866",
                    "waktu_lapor": "01/02/2023 10:53:46",
                    "waktu_response": "01/02/2023 11:59:19",
                    "waktu_recovery": "01/02/2023 14:31:24",
                    "durasi_response_time": 3933,
                    "durasi_recovery_time": 9125,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "KK GRAHA BONTOLOE BLOK A NO 16 RT04/RW5 KEL PASAR RAYA KEC BIRINGKANANYA KOTA MAKASSAR ",
                    "no_telp_pelapor": "081340652807",
                    "keterangan_pelapor": "MOHON BANTUAN PENGINPUTAN TOKEN GAGAL UP DATE VKRN 43 ( PTL TIDAK PADAM ) SISA KWH = 11.09 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020102868",
                    "waktu_lapor": "01/02/2023 10:53:51",
                    "waktu_response": "01/02/2023 11:32:12",
                    "waktu_recovery": "01/02/2023 12:29:57",
                    "durasi_response_time": 2301,
                    "durasi_recovery_time": 3465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zurkonah yogyakarta",
                    "alamat_pelapor": "DN KEMIRI KEBO No.- RT.2 RW.7 GIRIKERTO",
                    "no_telp_pelapor": "628895402382",
                    "keterangan_pelapor": "selamat siang minta CT ya kak?? trimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020102872",
                    "waktu_lapor": "01/02/2023 10:54:23",
                    "waktu_response": "01/02/2023 10:56:20",
                    "waktu_recovery": "01/02/2023 11:14:37",
                    "durasi_response_time": 117,
                    "durasi_recovery_time": 1097,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "No.kp Sindang Sari Kel tanah baru sebrang kampus aka",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "token listrik selalu gagal ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020102873",
                    "waktu_lapor": "01/02/2023 10:54:47",
                    "waktu_response": "01/02/2023 11:06:01",
                    "waktu_recovery": "01/02/2023 14:03:51",
                    "durasi_response_time": 674,
                    "durasi_recovery_time": 10670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR PESONA SWHADARMA RES BLOK.A NO 7 JALUR 1 KEL BEDAHAN KEC SAWANGAN KOTA DEPOK JABAR ",
                    "no_telp_pelapor": "082125920870",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101010, MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 32172940432 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23.SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020102875",
                    "waktu_lapor": "01/02/2023 10:54:40",
                    "waktu_response": "01/02/2023 10:55:03",
                    "waktu_recovery": "01/02/2023 10:55:51",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 48,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "trio",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102879",
                    "waktu_lapor": "01/02/2023 10:55:10",
                    "waktu_response": "01/02/2023 12:57:51",
                    "waktu_recovery": "01/02/2023 13:11:13",
                    "durasi_response_time": 7361,
                    "durasi_recovery_time": 802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAFEI / binsyafei",
                    "alamat_pelapor": "JL KH AZHARI, LR.JAMBU (DI SEBRANG PAUD FADILLAH) RT11/05, KEL.TANGGA TAKAT, KEC. SEBERANG ULU II, PALEMBANG, SUMATERA SELATAN. ACUAN LOKASI, ADA PLANG “PENJAHIT DEWI” DI DEPAN LORONG",
                    "no_telp_pelapor": "088269676503",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL  21/01/2023 TERJADI GANGGUAN KWH ERROR DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. KARMAN DAN BP. ROBERT DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020102882",
                    "waktu_lapor": "01/02/2023 10:55:05",
                    "waktu_response": "01/02/2023 11:10:33",
                    "waktu_recovery": "01/02/2023 12:20:14",
                    "durasi_response_time": 928,
                    "durasi_recovery_time": 4181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kukuh Febrianto",
                    "alamat_pelapor": "PR GRIYA MUTIARA ASRI CB8 No.29 SINDANG MU",
                    "no_telp_pelapor": "6281296705042",
                    "keterangan_pelapor": "Perubahan Mcb ke seperti semula\\npasca penyambungan sementara... \\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100326",
                    "waktu_lapor": "01/02/2023 10:55:24",
                    "waktu_response": "01/02/2023 11:38:50",
                    "waktu_recovery": "01/02/2023 11:52:22",
                    "durasi_response_time": 2606,
                    "durasi_recovery_time": 812,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPA ABDUL GANI",
                    "alamat_pelapor": "KP CIJANGKAR NO.0 RT-002 / RW-09 JL CIJANGKAR KERSAMANAH DESA KERSAMANAH KEC KERSAMANAH  KAB GARUT / DKT SDN KERSAMANA 5 ",
                    "no_telp_pelapor": "082315193417",
                    "keterangan_pelapor": " PERMOHONAN GESER APP METER KARENA RENOVASI DENGAN ID PEL : 532890105333 . MOHON KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBATU"
                },
                {
                    "no_laporan": "K5423020102888",
                    "waktu_lapor": "01/02/2023 10:55:32",
                    "waktu_response": "01/02/2023 13:15:27",
                    "waktu_recovery": "01/02/2023 15:06:43",
                    "durasi_response_time": 8395,
                    "durasi_recovery_time": 6676,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian tandilalo",
                    "alamat_pelapor": "DS WONOSARI JAYA No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282187045014",
                    "keterangan_pelapor": "GAGAL IMPUT TOKEN PLN",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TIMIKA KOTA"
                },
                {
                    "no_laporan": "K5423020102895",
                    "waktu_lapor": "01/02/2023 10:56:09",
                    "waktu_response": "01/02/2023 10:59:43",
                    "waktu_recovery": "01/02/2023 11:22:53",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 1390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL GOLF GG MANDIRI NO 2 RT 7 RW 4 KEL SYAMSUDIN NOOR KEC LANDASAN ULIN KOTA BANJARBARU",
                    "no_telp_pelapor": "082250281903",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 20/01/23 PEMBAYARAN NO REG: 2212012108154 ATAS PROSES PB DAYA (R1M/T 900) NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGANNYA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020102898",
                    "waktu_lapor": "01/02/2023 10:56:25",
                    "waktu_response": "01/02/2023 11:10:09",
                    "waktu_recovery": "01/02/2023 12:33:26",
                    "durasi_response_time": 824,
                    "durasi_recovery_time": 4997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. RUSMIN",
                    "alamat_pelapor": "JL  RAYA TANJUNG BAT ",
                    "no_telp_pelapor": "083865709025",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEB 23 ST AW 66363, ST AK 66773 ST BERDASARKAN ANGKA ACMT = 66773. (REK BELUM DILUNASI).",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020102899",
                    "waktu_lapor": "01/02/2023 10:56:25",
                    "waktu_response": "01/02/2023 10:56:51",
                    "waktu_recovery": "01/02/2023 11:35:46",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 2335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUTIA",
                    "alamat_pelapor": "JL THOMSON RAYAPR CLUSTER THOMSON RAYA NO 17  KEL MEDANG KEC PAGEDANGAN KAB TANGERANG (DEKAT KAMPUS UMN)",
                    "no_telp_pelapor": "082273833158",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 24/01/2023 PELANGGAN DENGAN ID METER 45033585113 MEMBELI TOKEN SEBESAR RP. 500.000,- DAN NO TOKEN 73696859912304672563 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA USED. INFO PETUGAS SEBELUMNYA YG DATANG AKAN DIHUBUNGI DIBERIKAN KODE TOKEN YG BARU NAMUN BELUM ADA TINDAKLANJUT.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100327",
                    "waktu_lapor": "01/02/2023 10:56:37",
                    "waktu_response": "01/02/2023 11:55:35",
                    "waktu_recovery": "01/02/2023 12:37:45",
                    "durasi_response_time": 3538,
                    "durasi_recovery_time": 2530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000E 2410569",
                    "nama_pelapor": " BPK MUHAMAD RAFIK ",
                    "alamat_pelapor": "JL - KP PONDOK BITUNG NO 58 RT-006 / RW-01 KEL. SUKAHARJA KEC. CIJERUK KAB. BOGOR ",
                    "no_telp_pelapor": "081298762217",
                    "keterangan_pelapor": "\\nPELANGGAN TELAH MENGAJUKAN SURAT PERMOHONAN MIGRASI PRABAYAR - PASCABAYAR ,DENGAN IDPEL 538311127583 DAN 538314422674 , NAMUN BLM ADA KONFIRMASI KEMBALI \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020102903",
                    "waktu_lapor": "01/02/2023 10:56:50",
                    "waktu_response": "01/02/2023 10:57:22",
                    "waktu_recovery": "01/02/2023 10:58:46",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hima",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102907",
                    "waktu_lapor": "01/02/2023 10:57:19",
                    "waktu_response": "01/02/2023 11:14:05",
                    "waktu_recovery": "01/02/2023 14:49:07",
                    "durasi_response_time": 1006,
                    "durasi_recovery_time": 12902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "endik noerman syah",
                    "alamat_pelapor": "DN KEMAMBANG No.0 RT.2 RW.6 DIWEK",
                    "no_telp_pelapor": "6285234620775",
                    "keterangan_pelapor": "mcb kwh meter eror,sering njeglek/tidak kuat",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020102908",
                    "waktu_lapor": "01/02/2023 10:57:22",
                    "waktu_response": "01/02/2023 10:57:44",
                    "waktu_recovery": "01/02/2023 11:28:29",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 1845,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HIMAWAN",
                    "alamat_pelapor": "JL SALAK RAYA NO 17 RT08/05 KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN JAKBAR",
                    "no_telp_pelapor": "081280006740",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 30/01/23 DIKENAKAN PEMUTUSAN UNTUK IDPEL 541102105923 A/N THOMAS SERANTAK. TERKAIT TUNGGAKAN REK DES 22. SESUAI INFO PELANGGAN IDPEL TSB TELAH DI AJUKAN BERHENTI BERLANGGANAN SEJAK 5 TAHUN YANG LALU, DAN DILOKASI HANYA TERPASANG 1 APP DENGAN IDPEL 541102105931 A/N LILIANA RUSLIM, DAN MENGGUNAKAN LAYANAN PRABAYAR, SESUAI INFO PELANGGAN DIKENAKAN PEMUTUSAN. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020102913",
                    "waktu_lapor": "01/02/2023 10:57:59",
                    "waktu_response": "01/02/2023 11:00:13",
                    "waktu_recovery": "01/02/2023 11:09:17",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salmiyana",
                    "alamat_pelapor": "Rachita Garden 3 Blok C3/06",
                    "no_telp_pelapor": "6285255625744",
                    "keterangan_pelapor": "Mohon dibantu untuk mempercepat pemasangan listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAROS"
                },
                {
                    "no_laporan": "K5423020102914",
                    "waktu_lapor": "01/02/2023 10:58:12",
                    "waktu_response": "01/02/2023 11:34:42",
                    "waktu_recovery": "01/02/2023 12:25:38",
                    "durasi_response_time": 2190,
                    "durasi_recovery_time": 3056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000024493",
                    "nama_pelapor": "BP FERI",
                    "alamat_pelapor": "KP CINANGNENG NO.0 RT.001 RW.01 CINANGNENG, CIBANTENG, CIAMPEA, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081281133324",
                    "keterangan_pelapor": "TGL 27/12/2022 PROSES PD (R3/11000 VA) - (R3T/13200 VA) MELALUI\\nPLN MOBILE DENGAN NOMOR REGISTRASI 5385117046178. TGL 27/12/2022 BP DAN\\nSTROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA\\nDIREALISASIKAN PENYAMBUNGAN.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5123020100555",
                    "waktu_lapor": "01/02/2023 10:58:14",
                    "waktu_response": "01/02/2023 11:15:33",
                    "waktu_recovery": "01/02/2023 11:53:22",
                    "durasi_response_time": 1039,
                    "durasi_recovery_time": 2269,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUNA ",
                    "alamat_pelapor": "JL KEDUNGPELUK  NO -DS KEDUNGPELUK RT 4 RW 4 KEC CANDI KAB SIDOARJO ",
                    "no_telp_pelapor": "082133958153",
                    "keterangan_pelapor": "MOHON BANTUAN PD R1T / 450 KE R1T / 900 KARENA ALAMAT SESUAI KTP  JL KEDUNGPELUK  NO -DS KEDUNGPELUK RT 4 RW 4 KEC CANDI KAB SIDOARJO  SEDANG DI AP2T DS KEDUNGPELUK RT 2 RW 3 KEL CEMENGBAKALAN  KEC SIDOARJO  KAB SIDOARJO NO KTP 3515076810790002 A/N SITI MAIMUNAH ALAMAT EMAIL johanarifin1958  @gmail.com NO TELPON 082133958153.MOHON TINDAK LANJUT SEGERA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5223020100640",
                    "waktu_lapor": "01/02/2023 10:58:38",
                    "waktu_response": "01/02/2023 11:02:26",
                    "waktu_recovery": "01/02/2023 12:39:37",
                    "durasi_response_time": 228,
                    "durasi_recovery_time": 5831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "PR RUKO MAHKOTA MAS BLOK G NO 8  RT-0 / RW-0 JL-  KEL CIKOKOL KEC - KOTA TANGERANG //  DEKAT TRANSMART",
                    "no_telp_pelapor": "081807347597",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. APP TIDAK BEROPERASI DAN PTL NORMAL. SISA KWH 01/02/23: 133.38 TIDAK BERKURANG. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102918",
                    "waktu_lapor": "01/02/2023 10:58:58",
                    "waktu_response": "01/02/2023 11:14:33",
                    "waktu_recovery": "01/02/2023 13:33:49",
                    "durasi_response_time": 935,
                    "durasi_recovery_time": 8356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32011167973",
                    "nama_pelapor": "IBU RISMA ",
                    "alamat_pelapor": "JL GG SILUMAN RT9/3 NO 45 KEL  KEBON PALA KEC MAKASAR JATIM ACUAN DEKAT POS RT 9",
                    "no_telp_pelapor": "081370049395",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN. TGL 1/02/23 NO METER 32011167973 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA AP2T TIDAK ADA BLOCKING TOKEN.  SISA KWH 36 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K2323020100114",
                    "waktu_lapor": "01/02/2023 10:59:32",
                    "waktu_response": "01/02/2023 11:00:04",
                    "waktu_recovery": "01/02/2023 11:23:04",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 1380,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ASROBI ",
                    "alamat_pelapor": "JL MAYANG SARI KOMP.MUSTIKA PERMAI II B NO 8  RT 016 RW 003 KEL SUNGAI BESAR KEC BANJARBARU KOTA  BANJARBARU ACUAN LOKASI : RUMAH RENOVASI ",
                    "no_telp_pelapor": "85345668434",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT DAN KONFIRMASI KE PELANGGAN INFORMASI PELANGGAN MENDAPATKAN NO REG : 2212043027557 NAMUN STTS PADA SISTEM INFO AGENDA TERDAPAT PEMBATALAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020102922",
                    "waktu_lapor": "01/02/2023 10:59:42",
                    "waktu_response": "01/02/2023 11:46:04",
                    "waktu_recovery": "01/02/2023 12:02:48",
                    "durasi_response_time": 2782,
                    "durasi_recovery_time": 1004,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116689868",
                    "nama_pelapor": "IBU TITI SUPARTI ",
                    "alamat_pelapor": "PR CROWN GOLF BOULEVARD NO.39 KEL KAMAL MUARA KEC PENJARINGAN KOTA JAKARTA UTARA // DEKAT POS SATPAM, RUMAH IBU TITIK",
                    "no_telp_pelapor": "02129525789",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA. SISA PULSA 921.50 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102926",
                    "waktu_lapor": "01/02/2023 11:00:03",
                    "waktu_response": "01/02/2023 11:00:33",
                    "waktu_recovery": "01/02/2023 11:01:35",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "firgon",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020102927",
                    "waktu_lapor": "01/02/2023 11:00:04",
                    "waktu_response": "01/02/2023 11:13:27",
                    "waktu_recovery": "01/02/2023 11:15:21",
                    "durasi_response_time": 803,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIKA ISTI AISYAH",
                    "alamat_pelapor": " JL KRAMAT PASAR MINGGU NO. 24 RT 004 RW 003 KEL. KEPUH KEC. PALIMANAN KAB. CIREBON 45161 PROVINSI JAWA BARAT TOKO KIOS UNGGAS WARNA ORANGE",
                    "no_telp_pelapor": "087730512423",
                    "keterangan_pelapor": "TGL 31/1/2023 PROSES PS (L/3500 VA) MELALUI LOKET PLN DENGAN \\nNOMOR REGISTRASI 5333129005150. TGL TGL 31/1/2023 BP TELAH DILUNASI. UNTUK \\nKEPERLUAN PESTA SELAMA 30 HARI HARI DARI TGL. 31/1/2023 SD \\n1/3/2023 . MOHON UNTUK SEGERA DIREALISASIKAN \\nPENYAMBUNGAN. ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020102934",
                    "waktu_lapor": "01/02/2023 11:00:47",
                    "waktu_response": "01/02/2023 14:20:29",
                    "waktu_recovery": "01/02/2023 14:55:20",
                    "durasi_response_time": 11982,
                    "durasi_recovery_time": 2091,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PENDIDIKAN DN DESA BAHODOPI, KEL BAHODOPI, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH// ACUAN BELAKANG KANTOR KUA ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 15/04/22 PEMBAYARAN BIAYA PROSES PB ( R1T/1.300 VA ) DENGAN NO REG 3121112043729. TGL 18/07/22 STATUS PEREMAJAAN PDL NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5422121902422, K5423013002373 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN KECEWA ATAS PELAYANAN PLN DIKARENAKAN SESUAI INFO PELANGGAN BULAN JAN 23 DATANG KE APL SETEMPAT DIINFORMASIKAN BELUM ADA REALISASI KARENA TIDAK ADA PETUGAS YANG MELAKUKAN PEMASANGAN DAN YBS MELAKUKAN PENGECEKAN PADA APLIKASI PLN MOBILE STATUS PERMOHONAN TSB SUDAH SELESAI/NYALA . ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020102937",
                    "waktu_lapor": "01/02/2023 11:01:20",
                    "waktu_response": "01/02/2023 11:11:31",
                    "waktu_recovery": "01/02/2023 12:08:26",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 3415,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WARDA",
                    "alamat_pelapor": "JL BLORA I NO 61 RT 21 PASAR BARU KLANDASAN ILIR BALIKPAPAN KOTA 76113 KAL TIM",
                    "no_telp_pelapor": "081349653077",
                    "keterangan_pelapor": "PENGISIAN TOKEN DISPLAY GAGAL UPDATE VKRN 43  (PTL TIDAK PADAM ) SISA KWH 18,85 KWH ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5523020100355",
                    "waktu_lapor": "01/02/2023 11:01:27",
                    "waktu_response": "01/02/2023 11:09:13",
                    "waktu_recovery": "01/02/2023 11:10:27",
                    "durasi_response_time": 466,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP",
                    "alamat_pelapor": "JL RANDUSARI RAYA NO.25 RT-1 / RW-19 KEL ANTAPANI KIDUL KEC ANTAPANI KOTA BANDUNG ",
                    "no_telp_pelapor": "081910592263",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT MCB APP DILOKASI TIDAK ADA, PELANGGAN TIDAK MENGETAHUI DIBERIKAN SURAT BERITA ACARA ATAU TIDAK KARENA SEBELUMNYA BANGUNAN TSB DIKONTRAKKAN. SAAT INI APP DISAMBUNG LANGSUNG DAYA 1300 VA. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN (PTL NYALA) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5523020100356",
                    "waktu_lapor": "01/02/2023 11:01:47",
                    "waktu_response": "01/02/2023 11:02:23",
                    "waktu_recovery": "01/02/2023 11:12:54",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 631,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA ",
                    "alamat_pelapor": " PR MEDANG LESTARI BLOK A4/L6 .KEC PAGEDANGAN KEL MEDANG. KOTA TANGERANG . ACUAN : SEKOLAH UMN GADING SERPONG ",
                    "no_telp_pelapor": "6285717099385",
                    "keterangan_pelapor": "TGL 31/12/2022 PELANGGAN MELAPORKAN APP TERTERA ERROR DAN RUSAK DENGAN NO PENGADUAN G5422123105251 DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : TIDAK DIKETAHUI, NO.METER LAMA : 14236593324 NO.METER BARU : 14452462774",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020102943",
                    "waktu_lapor": "01/02/2023 11:01:56",
                    "waktu_response": "01/02/2023 11:41:01",
                    "waktu_recovery": "01/02/2023 11:58:09",
                    "durasi_response_time": 2345,
                    "durasi_recovery_time": 1028,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL RIDUAN RAIS GG.AINAN No.0 RT.0",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kipet rusak...ganti meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020102946",
                    "waktu_lapor": "01/02/2023 11:02:07",
                    "waktu_response": "01/02/2023 11:06:16",
                    "waktu_recovery": "01/02/2023 11:50:19",
                    "durasi_response_time": 249,
                    "durasi_recovery_time": 2643,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ana Nopiana Noor Rahmah",
                    "alamat_pelapor": "JL KAYU TANGI 2 JALUR 1 No. RT.16",
                    "no_telp_pelapor": "6285248484871",
                    "keterangan_pelapor": "setelah dilakukan perubahan daya hari ini tanggal 1 februari, cold storage saya tidak berfungsi (error)",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020102947",
                    "waktu_lapor": "01/02/2023 11:02:10",
                    "waktu_response": "01/02/2023 11:05:05",
                    "waktu_recovery": "01/02/2023 11:20:10",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rina Dwi Astuti",
                    "alamat_pelapor": "DN KROYO No.0 RT. 2 RW. 5 NGURI",
                    "no_telp_pelapor": "6281553393304",
                    "keterangan_pelapor": "saya ingin memperbarui data diri untuk mengunduh tagihan listrik 3 bln lalu. tapi data diri berupa nik, npwp tidak dapat diperbarui. dan menu simpan tidam dapat di klik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020102949",
                    "waktu_lapor": "01/02/2023 11:02:12",
                    "waktu_response": "01/02/2023 11:11:36",
                    "waktu_recovery": "01/02/2023 12:52:10",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 6034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL BUKIT INDAH RAYA NO 3 RT-0 / RW-0 KEL. CIBATU KEC CIKARANG SELATAN KAB BEKASI // BELAKANG HOTEL SAHID ",
                    "no_telp_pelapor": "0218937380",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI TGL 2/01/23 PENANGANAN GANGGUAN (MCB RUSAK), PTL SEJAK GANGGUAN HINGGA SAAT INI MASIH MENYALA NORMAL, OLEH PETUGAS TIDAK DILAKUKAN SAMBUNG LANGSUNG (SESUAI INFO PELANGGAN), SAMPAI DENGAN SAAT INI BELUM ADA PERGANTIAN MCB RUSAK TERSEBUT, YBS INGIN SEGERA SECEPATNYA DILAKUKAN PERGANTIAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020102950",
                    "waktu_lapor": "01/02/2023 11:02:13",
                    "waktu_response": "01/02/2023 11:04:12",
                    "waktu_recovery": "01/02/2023 11:28:58",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1486,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Suryana",
                    "alamat_pelapor": "PR TAMAN KRAKATAU BLOK M6 No.24 RT.0 RW.0 WR KURUNG",
                    "no_telp_pelapor": "6287788516425",
                    "keterangan_pelapor": "Saya mau menambah panjang kabel, karena posisi KWH meter kemungkinan akan dipindah, kabel menghalangi bangunan.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020102951",
                    "waktu_lapor": "01/02/2023 11:02:18",
                    "waktu_response": "01/02/2023 11:09:32",
                    "waktu_recovery": "01/02/2023 12:14:04",
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 3872,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dinda ajja",
                    "alamat_pelapor": "KP SIDOMULYO No.0 RT.0 RW.0 BATU 10",
                    "no_telp_pelapor": "6285363142786",
                    "keterangan_pelapor": "masalah voltase tak stabil.. naik turun",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BINTAN CENTER"
                },
                {
                    "no_laporan": "K5423020102961",
                    "waktu_lapor": "01/02/2023 11:03:37",
                    "waktu_response": "01/02/2023 11:45:06",
                    "waktu_recovery": "01/02/2023 12:22:15",
                    "durasi_response_time": 2489,
                    "durasi_recovery_time": 2229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SARINAH",
                    "alamat_pelapor": "JL WASPADA II GG BB3 NO 28 RT7/12 KEL.TANAH SEREAL KEC TAMBORA JAKARTA BARAT ACUAN LOKASI DKT MESJID JIHADUL AKBAR ",
                    "no_telp_pelapor": "0216251605",
                    "keterangan_pelapor": "TGL 01/02/23 PENANGANAN GANGGUAN MCB OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. LG NO. -. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. SESUAI INFO PELANGGAN, TIDAK DIBERIKAN SURAT DAN DIJANJIKAN OLEH PETUGAS UNTUK DILAKUKAN PERGANTIAN MCB DALAM JANGKA WAKTU 1-3 HARI . ID METER 86223601068",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102965",
                    "waktu_lapor": "01/02/2023 11:04:14",
                    "waktu_response": "01/02/2023 11:44:27",
                    "waktu_recovery": "01/02/2023 12:02:40",
                    "durasi_response_time": 2413,
                    "durasi_recovery_time": 1093,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LISDA",
                    "alamat_pelapor": "JL E RAYA NO 31, RT 8 RW 3, KEL KARANGANYAR, KEC SAWAH  BESAR , JAKARTA PUSAT >> DI BELAKANG PASAR BARU METRO ADA KEREKOT RAYA /DISEBERANG TUKANG SOTO",
                    "no_telp_pelapor": "0216492271",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 36717977554919884848 PTL NYALA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020102966",
                    "waktu_lapor": "01/02/2023 11:04:06",
                    "waktu_response": "01/02/2023 11:05:30",
                    "waktu_recovery": "01/02/2023 20:53:24",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 35274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIRAWAN",
                    "alamat_pelapor": "JL H. DARIP KK PREMIER RIVIERA BLOK E NO 5  RT 5 RW 2 KEL JATINEGARA KEC CAKUNG JAKTIM  DEKAT PERTIGAAN JATINEGARA KAUM ",
                    "no_telp_pelapor": "085289978888",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT RENOVASI. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020102967",
                    "waktu_lapor": "01/02/2023 11:04:16",
                    "waktu_response": "01/02/2023 11:15:17",
                    "waktu_recovery": "01/02/2023 11:21:59",
                    "durasi_response_time": 661,
                    "durasi_recovery_time": 402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI ",
                    "alamat_pelapor": "JL PAWAN 1 GG. PULAU BAWAL, KAUMAN, BENUA KAYONG, KAB. KETAPANG, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081251368277",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2140012052312. TGL 20/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA PETUGAS YANG MENGHUBUNGI DAN MELAKUKAN REALISASI PENYAMBUNGAN. ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020102969",
                    "waktu_lapor": "01/02/2023 11:04:12",
                    "waktu_response": "01/02/2023 12:14:21",
                    "waktu_recovery": "01/02/2023 12:19:50",
                    "durasi_response_time": 4209,
                    "durasi_recovery_time": 329,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hamid ali",
                    "alamat_pelapor": "DN KP BARU BULUSAN No.",
                    "no_telp_pelapor": "6283142784664",
                    "keterangan_pelapor": "Geser kwh meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020102970",
                    "waktu_lapor": "01/02/2023 11:04:20",
                    "waktu_response": "01/02/2023 14:54:04",
                    "waktu_recovery": "01/02/2023 16:00:36",
                    "durasi_response_time": 13784,
                    "durasi_recovery_time": 3992,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vinditam@yahoo.com",
                    "alamat_pelapor": "PERUMAHAN CENTER PARK BLOK ASTER 1 NO 17 ALANG ALANG LEBAR PALEMBANG.",
                    "no_telp_pelapor": "082280540399",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN MELAKUKAN PD (R1T/1300 VA- R1T/2200 VA) DENGAN NOMOR REGISTRASI 1412015046776 TELAH DILUNASI DAN INGIN MERUBAH ALAMAT PERMOHONAN DENGAN ALAMAT PERUMAHAN CENTER PARK BLOK ASTER 1 NO 17 ALANG ALANG LEBAR PALEMBANG.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020102975",
                    "waktu_lapor": "01/02/2023 11:04:40",
                    "waktu_response": "01/02/2023 11:07:47",
                    "waktu_recovery": "01/02/2023 11:40:14",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 1947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni Adzriel",
                    "alamat_pelapor": "dusun ciawitali rt 003/013",
                    "no_telp_pelapor": "6281323993585",
                    "keterangan_pelapor": "solusi klw sudah overlimit token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020102976",
                    "waktu_lapor": "01/02/2023 11:04:43",
                    "waktu_response": "01/02/2023 11:12:58",
                    "waktu_recovery": "01/02/2023 12:57:26",
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 6268,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harry purwangga",
                    "alamat_pelapor": "muara dua ",
                    "no_telp_pelapor": "6282269276886",
                    "keterangan_pelapor": "listrik padam kendala di kwh tegangan drop.tegangan sering tidak menyebrang .no meter.22111140269. tolong di ajukan pergantian ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5423020102977",
                    "waktu_lapor": "01/02/2023 11:04:55",
                    "waktu_response": "01/02/2023 11:17:31",
                    "waktu_recovery": "01/02/2023 12:35:13",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 4662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syahruddin nur",
                    "alamat_pelapor": "JL BAJI PASARE 3 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281342143004",
                    "keterangan_pelapor": "Kabel SR kendor mau di geser",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020102980",
                    "waktu_lapor": "01/02/2023 11:05:08",
                    "waktu_response": "01/02/2023 14:54:33",
                    "waktu_recovery": "01/02/2023 15:59:50",
                    "durasi_response_time": 13765,
                    "durasi_recovery_time": 3917,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sandri arwansah",
                    "alamat_pelapor": "Simpang talang jambe tanjung harapan RT 30 RW 04",
                    "no_telp_pelapor": "62895420470006",
                    "keterangan_pelapor": "Masukin no PLN gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020102982",
                    "waktu_lapor": "01/02/2023 11:05:23",
                    "waktu_response": "01/02/2023 11:05:53",
                    "waktu_recovery": "01/02/2023 11:06:43",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 50,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anna",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5323020100340",
                    "waktu_lapor": "01/02/2023 11:05:47",
                    "waktu_response": "01/02/2023 11:06:24",
                    "waktu_recovery": "01/02/2023 12:39:45",
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 5601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H MARJUKI",
                    "alamat_pelapor": "JL HJ.HASIM ASHARI NO.9     RT-2 / RW-2 KEC CIPONDOH DS KENANGA KOTA TANGERANG",
                    "no_telp_pelapor": "087826568001",
                    "keterangan_pelapor": "TGL 30/1/2023 TUNGGAKAN REK JANUARI 2023  BERIKUT BK TELAH DILUNASI VIA PC POS BANG BTN . PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020102987",
                    "waktu_lapor": "01/02/2023 11:05:48",
                    "waktu_response": "01/02/2023 11:08:57",
                    "waktu_recovery": "01/02/2023 11:19:51",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 654,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad. Aidil",
                    "alamat_pelapor": "GG PASAR TELIHAN No. GUNUNG TEL",
                    "no_telp_pelapor": "6282157501164",
                    "keterangan_pelapor": "listrik padam,meteran hidup ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BONTANG"
                },
                {
                    "no_laporan": "K5423020102989",
                    "waktu_lapor": "01/02/2023 11:05:57",
                    "waktu_response": "01/02/2023 11:49:28",
                    "waktu_recovery": "01/02/2023 15:02:01",
                    "durasi_response_time": 2611,
                    "durasi_recovery_time": 11553,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOCH SAHILUL ULUM",
                    "alamat_pelapor": "DS GELAM No. 27 RT. 10 RW. 3 CANDI",
                    "no_telp_pelapor": "6281333254616",
                    "keterangan_pelapor": "PLN/5118231012023001959, minta tolong ini kapan di tambah daya nya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020102990",
                    "waktu_lapor": "01/02/2023 11:06:06",
                    "waktu_response": "01/02/2023 11:09:20",
                    "waktu_recovery": "01/02/2023 13:12:53",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 7413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": "JL ADI SUCIPTO NO 77 RT-1 / RW-4 KEL PAJANG KEC BENDA KOTA TANGERANG - BANTEN ",
                    "no_telp_pelapor": "082311181770",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN INGIN PEMBANGUNAN LANTAI 2 MELALUI PLN 123 DENGAN ID PEL 546301333185. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. SESUAI INFO BELUM MENDAPATKAN PESAN SINGKAT. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012903345 ,  STATUS  SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020102992",
                    "waktu_lapor": "01/02/2023 11:06:04",
                    "waktu_response": "01/02/2023 11:28:57",
                    "waktu_recovery": "01/02/2023 12:09:03",
                    "durasi_response_time": 1373,
                    "durasi_recovery_time": 2406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ryadh Mega Putera",
                    "alamat_pelapor": "PR AL KAUTSAR BLOK B-22 No.0 RT.0 RW.0 MANGUHARJO",
                    "no_telp_pelapor": "6283845706047",
                    "keterangan_pelapor": "Pagi pak, ini saya mau pemasangan mcb dirumah",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MADIUN KOTA"
                },
                {
                    "no_laporan": "K5423020102993",
                    "waktu_lapor": "01/02/2023 11:06:06",
                    "waktu_response": "01/02/2023 11:12:20",
                    "waktu_recovery": "01/02/2023 11:28:48",
                    "durasi_response_time": 374,
                    "durasi_recovery_time": 988,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imadudin",
                    "alamat_pelapor": "JL CIPAKU INDAH II No.",
                    "no_telp_pelapor": "6281292415268",
                    "keterangan_pelapor": "mau daftar penerangan sementara tapi gx bisa ada permohonan sebelum nya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020102998",
                    "waktu_lapor": "01/02/2023 11:06:52",
                    "waktu_response": "01/02/2023 11:22:19",
                    "waktu_recovery": "01/02/2023 13:55:03",
                    "durasi_response_time": 927,
                    "durasi_recovery_time": 9164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rajati muhammad",
                    "alamat_pelapor": "JL JL.KUIN SELATAN RT.11. No.0 RT. RW.",
                    "no_telp_pelapor": "6285101328144",
                    "keterangan_pelapor": "meter mengeluarkan asap",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020103000",
                    "waktu_lapor": "01/02/2023 11:07:31",
                    "waktu_response": "01/02/2023 11:12:01",
                    "waktu_recovery": "01/02/2023 11:23:25",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 684,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LOUIS",
                    "alamat_pelapor": "jalan adisucipto",
                    "no_telp_pelapor": "6282144926005",
                    "keterangan_pelapor": "melakukan pendaftaran penyambungan baru..blum bisa di layani..kami sangat butuh listrik untuk pembangunan lapak di daerah kami..mohon penjelasan dan kerja samanya dari pihak pln..terimah kasih tuhan memberkati...",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020103004",
                    "waktu_lapor": "01/02/2023 11:07:50",
                    "waktu_response": "01/02/2023 11:33:41",
                    "waktu_recovery": "01/02/2023 14:03:58",
                    "durasi_response_time": 1551,
                    "durasi_recovery_time": 9017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yonatan",
                    "alamat_pelapor": "JL JL. RAYA CISEENG KP. RAWA RT 01/04 KEC. No.",
                    "no_telp_pelapor": "6287777788364",
                    "keterangan_pelapor": "kwh meter tidak bisa beli token ..",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103005",
                    "waktu_lapor": "01/02/2023 11:07:53",
                    "waktu_response": "01/02/2023 11:08:15",
                    "waktu_recovery": "01/02/2023 11:09:21",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoru",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103006",
                    "waktu_lapor": "01/02/2023 11:07:53",
                    "waktu_response": "01/02/2023 11:44:13",
                    "waktu_recovery": "01/02/2023 12:02:34",
                    "durasi_response_time": 2180,
                    "durasi_recovery_time": 1101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JONI",
                    "alamat_pelapor": "JL MUARA KARANG BLOK L9T NO.-12 RT.-/- KEL PLUIT KEC PENJARINGAN JAKUT ACUAN LOKASI DKT INDOMARET",
                    "no_telp_pelapor": "0216679744",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 58.30",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5323020100347",
                    "waktu_lapor": "01/02/2023 11:08:08",
                    "waktu_response": "01/02/2023 11:11:06",
                    "waktu_recovery": "01/02/2023 12:48:37",
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 5851,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNIA ",
                    "alamat_pelapor": "JL PERUM BUKIT CIJINGGA INDAH C5 NO 28, SERANG, CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "02189384465",
                    "keterangan_pelapor": "BELUM ADA REALISASI PERMOHONAN PASANG BARU NO AGENDA 537039912301135723, 537039912301135742, 537039912301135739, 537039912301135731, 537039912301135724, 537039912301135722, 537039912301135721, 537039912301135719, 537039912301135746, 537039912301135744, 537039912301135744, 537039912301135729, 537039912301135727, 537039912301135726, 537039912301135725, 537039912301135718  NO REG 5370312073365, 5370312073384, 5370312073381, 5370312073373, 5370312073366, 5370312073364, 5370312073363, 5370312073361, 5370312073388, 5370312073386, 5370312073371, 5370312073369, 5370312073368, 5370312073367, 5370312073360 TGL BAYAR 24/01/2023 STATUS PROSES PLN SAMPAI PEMBAYARAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103012",
                    "waktu_lapor": "01/02/2023 11:08:42",
                    "waktu_response": "01/02/2023 11:09:14",
                    "waktu_recovery": "01/02/2023 11:37:58",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 1724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maman Parman",
                    "alamat_pelapor": "KP SELANG No.0 RT.001 RW.03 CIPAYUNG",
                    "no_telp_pelapor": "628112034925",
                    "keterangan_pelapor": "kenapa antara catat meter kwh mandiri dengan tagihan listrik tidak sama ? selalu lebih besar tagihan listrik sudah 2 bulan terakhir terjadi seperti itu.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103014",
                    "waktu_lapor": "01/02/2023 11:08:58",
                    "waktu_response": "01/02/2023 11:11:54",
                    "waktu_recovery": "01/02/2023 13:09:09",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 7035,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FREDI ",
                    "alamat_pelapor": "PR GRAND CENDRAWASIH ASRI BLOK B NO 9 RT - RW - JL CENDRAWASIH KEL CIPAYUNG KEC CIPUTAT KOTA TANGERANG SELATAN ACUAN : ALFAMART",
                    "no_telp_pelapor": "082113947281",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 12 KWH. (PTL TDK PADAM) // PELANGGAN LAPOR KEMBALI CC.54.D_ISLAMIYAH 12:59",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103017",
                    "waktu_lapor": "01/02/2023 11:09:25",
                    "waktu_response": "01/02/2023 11:10:22",
                    "waktu_recovery": "01/02/2023 11:58:43",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 2901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI ",
                    "alamat_pelapor": "PR ARCADIA SQUARE RAYA KELAPA DUA BLOK- NO 15 JL BOULVARD RAYA GADING SERPONG KEL KELAPA DUA KEC KELAPA DUA KAB TANGERANG ",
                    "no_telp_pelapor": "085283292288",
                    "keterangan_pelapor": "TGL 01/02/23 PEMBAYARAN TUNGGAKAN REK JULI AGUSTUS SEPTEMBER 22 BERIKUT BK TELAH DILUNASI BERIKUT BIAYA PEYAMBUNGAN KEMBALI DENGAN NO REG 5662001012185. PTL MINTA SEGERA DISAMBUNG SESUAI KETENTUAN  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103020",
                    "waktu_lapor": "01/02/2023 11:09:38",
                    "waktu_response": "01/02/2023 11:17:44",
                    "waktu_recovery": "01/02/2023 13:26:26",
                    "durasi_response_time": 486,
                    "durasi_recovery_time": 7722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diki wahyudi",
                    "alamat_pelapor": "DN BABAKAN LIO No.0 RT.000 RW.00 AMAN SARI",
                    "no_telp_pelapor": "6285770967966",
                    "keterangan_pelapor": "listrik tidak bisa masukan token gagal terus pak mhon di bantu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020103022",
                    "waktu_lapor": "01/02/2023 11:09:40",
                    "waktu_response": "01/02/2023 11:28:43",
                    "waktu_recovery": "01/02/2023 11:55:43",
                    "durasi_response_time": 1143,
                    "durasi_recovery_time": 1620,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Roni Imanuel",
                    "alamat_pelapor": "JL MIANGAS No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285241183337",
                    "keterangan_pelapor": "tidak bisa input Token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020103023",
                    "waktu_lapor": "01/02/2023 11:09:44",
                    "waktu_response": "01/02/2023 11:11:01",
                    "waktu_recovery": "01/02/2023 14:33:16",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 12135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endah Puji",
                    "alamat_pelapor": "DN PAKIS No.00 RT. 1 RW. 1 SONGGON",
                    "no_telp_pelapor": "6285236742172",
                    "keterangan_pelapor": "diisi token pulsa gagal ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020103024",
                    "waktu_lapor": "01/02/2023 11:10:01",
                    "waktu_response": "01/02/2023 11:11:30",
                    "waktu_recovery": "01/02/2023 11:14:45",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD ASUM ",
                    "alamat_pelapor": "JL. ARZIMAR 2 GG PELITA RT 04 RW 18, TEGAL GUNDIL, BOGOR UTARA, KOTA BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081377811185",
                    "keterangan_pelapor": "TGL 19/12/2022 PROSES PB (R1T/1300 VA) DENGAN KODE REGISTRASI  5382112141737 , 5382112141739 , 5382112141741 , 5382112141742 , 5382112141744 , 5382112141745. TGL 20/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA BANGUNAN/INSTALASI BELUM SIAP-JANJI DENGAN PELANGGAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA PETUGAS YANG MENGHUBUNGI (RUMAH DIHUBUNGI SETIAP HARI SABTU - KAMIS PUKUL 08:00 HINGGA 16:00)",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5523020100362",
                    "waktu_lapor": "01/02/2023 11:10:22",
                    "waktu_response": "01/02/2023 12:45:23",
                    "waktu_recovery": "01/02/2023 13:06:10",
                    "durasi_response_time": 5701,
                    "durasi_recovery_time": 1247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "4170135",
                    "nama_pelapor": "IBU NURUL  ",
                    "alamat_pelapor": "JL JAMBE LOR-JAMBE ARUM NO - DS JAMBEARUM PTB  RT-2 / RW-4 KEC PATEMBON KAB KENDAL ",
                    "no_telp_pelapor": "083105977061",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA DIL PREPAID KE P2APST  . ( PTL NYALA  ) . SISA KWH : 90 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENDAL"
                },
                {
                    "no_laporan": "K5423020103029",
                    "waktu_lapor": "01/02/2023 11:10:34",
                    "waktu_response": "01/02/2023 13:39:43",
                    "waktu_recovery": "01/02/2023 14:24:47",
                    "durasi_response_time": 8949,
                    "durasi_recovery_time": 2704,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZHARI",
                    "alamat_pelapor": "JL PASAR 1 REL GG MESJID No.0 0",
                    "no_telp_pelapor": "6281263962307",
                    "keterangan_pelapor": "kWh meter saya , selalu gagal kalau di isi pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020103030",
                    "waktu_lapor": "01/02/2023 11:10:38",
                    "waktu_response": "01/02/2023 11:14:36",
                    "waktu_recovery": "01/02/2023 13:12:45",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 7089,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Divia Wulandari",
                    "alamat_pelapor": "KA PUK PULO RT 04/10 CKR",
                    "no_telp_pelapor": "62881011452059",
                    "keterangan_pelapor": "kenapa tidak bisa melihat tagihan karna saya mau bayar tagihan bulan januari ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020103031",
                    "waktu_lapor": "01/02/2023 11:10:40",
                    "waktu_response": "01/02/2023 11:11:08",
                    "waktu_recovery": "01/02/2023 11:11:58",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 50,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ando",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103033",
                    "waktu_lapor": "01/02/2023 11:10:41",
                    "waktu_response": "01/02/2023 11:23:42",
                    "waktu_recovery": "01/02/2023 11:39:29",
                    "durasi_response_time": 781,
                    "durasi_recovery_time": 947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "prawira kusuma",
                    "alamat_pelapor": "KP JAWA BELAKANG No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6285268855006",
                    "keterangan_pelapor": "\\nI'd pelanggan ini terlalu boros\\nsementara kami hanya pakai sanyo dan ac",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LANGSA"
                },
                {
                    "no_laporan": "K5423020103035",
                    "waktu_lapor": "01/02/2023 11:10:49",
                    "waktu_response": "01/02/2023 12:14:50",
                    "waktu_recovery": "01/02/2023 12:57:18",
                    "durasi_response_time": 3841,
                    "durasi_recovery_time": 2548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUWENDI",
                    "alamat_pelapor": "JL PALEMBANG NO.48/28 RT 0 RW 0 KEL PANDAU HILIR KEC MEDAN PERJUANGAN, KOTA MEDAN, SUMATERA UTARA ACUAN: SIMPANG JL MALAKA",
                    "no_telp_pelapor": "085297586178",
                    "keterangan_pelapor": "TGL 26/12/22 PROSES PB (B2/10600 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 120019912212260372 DAN NO REG 1200111027282. BP DAN UJL TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT K1223010900124 K1223011100448 DAN K1223011700427, K1223012600424 K1223012700306 K5223012800784  SUDAH DIHUBUNGI NAMUN SUDAH 1 BULAN BLM ADA REALISASI  K5423013106962",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020103038",
                    "waktu_lapor": "01/02/2023 11:11:03",
                    "waktu_response": "01/02/2023 11:13:06",
                    "waktu_recovery": "01/02/2023 13:53:57",
                    "durasi_response_time": 123,
                    "durasi_recovery_time": 9651,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WALGITO",
                    "alamat_pelapor": "..JL RAYA SERANG,KM29,KAMPUNG POS KIARA,RT 4, RW 3 DESA SENTUL, KECAMATAN BALARAJA, KABUPATEN TANGERANG.\\n\\n",
                    "no_telp_pelapor": "081280949211",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN GAGAL INPUT. PTL MENYALA DENGAN SISA KWH 35,0",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020103039",
                    "waktu_lapor": "01/02/2023 11:11:07",
                    "waktu_response": "01/02/2023 11:11:34",
                    "waktu_recovery": "01/02/2023 12:34:43",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 4989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldo Muhamad Rifa",
                    "alamat_pelapor": "KP KENDAYAKAN No. RT.0 RW.0",
                    "no_telp_pelapor": "628971206248",
                    "keterangan_pelapor": "Halo, selamat siang ka. Sy ada kendala, pembelian token listrik prabayar dgn nomer 45069928252 gagal terus, Sudah dicoba melalui pembayaran dompet digital maupun lgs via bank tp transaksi gagal. Kenapa ya? Apa sedang ada gangguan?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103040",
                    "waktu_lapor": "01/02/2023 11:11:24",
                    "waktu_response": "01/02/2023 11:33:55",
                    "waktu_recovery": "01/02/2023 14:04:07",
                    "durasi_response_time": 1351,
                    "durasi_recovery_time": 9012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL. PENDIDIKAN RT 02/01 DS. COGREG KEC. PARUNG, KAB. BOGOR, JABAR (DEKAT MASJID AL BAROKAH",
                    "no_telp_pelapor": "08999989275",
                    "keterangan_pelapor": "MOHON BANTUAN. PELANGGAN KESULITAN MELAKUKAN PEMBELIAN TOKEN, PLN 123 TELAH MENJELASKAN BAHWA TIDAK ADA KENDALA DAN TELAH MENYARANKAN MELAKUKAN PEMBELIAN PADA TEMPAT LAIN, NAMUN SESUAI INFO YBS TETAP TIDAK BISA MELAKUKAN PEMBELIAN. ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103041",
                    "waktu_lapor": "01/02/2023 11:11:17",
                    "waktu_response": "01/02/2023 11:11:50",
                    "waktu_recovery": "01/02/2023 12:34:50",
                    "durasi_response_time": 33,
                    "durasi_recovery_time": 4980,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sahri Bin Sanip",
                    "alamat_pelapor": "kp kudakuda",
                    "no_telp_pelapor": "6285888228491",
                    "keterangan_pelapor": "udah awal bulan ko masih gabisa isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103042",
                    "waktu_lapor": "01/02/2023 11:11:17",
                    "waktu_response": "01/02/2023 11:14:52",
                    "waktu_recovery": "01/02/2023 11:26:15",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 683,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "antonius amri bonaventura",
                    "alamat_pelapor": "DN DUWET KEC MLATI KAB SLEMAN No.0 RT.3 RW.32 SENDANGADI",
                    "no_telp_pelapor": "6281325676775",
                    "keterangan_pelapor": "proses tambah daya butuh brp lama ya???",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020103047",
                    "waktu_lapor": "01/02/2023 11:11:35",
                    "waktu_response": "01/02/2023 11:17:15",
                    "waktu_recovery": "01/02/2023 12:28:40",
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 4285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Irawan",
                    "alamat_pelapor": "JL DS PASIR ANGIN DN CINYOSOG No.048 RT.2 RW.2 KEC CILEUNGSI KAB BOGOR. LOKASI : DKT PERUM GRIYA ALAM SENTOSA",
                    "no_telp_pelapor": "6285860086338",
                    "keterangan_pelapor": "kwh eror // UPDATE LAPORAN. PELANGGAN MENGHUBUNGI KEMBALI. CC.55.VENI .1 APP PRABAYAR (PTL MENYALA) TIDAK BISA MEMASUKKAN PULSA. APP TIDAK TERTERA BERHASIL ATAU GAGAL KETIKA DIINPUT. SISA KWH METER TIDAK BERTAMBAH SETELAH INPUT TOKEN .SETELAH UPDATE VKRN 43 DENGAN SISA KWH 3.14 \\nNO TOKEN : 4657 1643 0083 5575 2998",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103052",
                    "waktu_lapor": "01/02/2023 11:11:58",
                    "waktu_response": "01/02/2023 11:15:07",
                    "waktu_recovery": "01/02/2023 17:17:54",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 21767,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DENI LUBIS",
                    "alamat_pelapor": "JL KAV SEMPER JL SUNGAI BOGOWONTO NO 347 RT 8/1 KEL SEMPER BARAT KEC CILINGCING JAKUT // DEKAT KANTOR PLN ",
                    "no_telp_pelapor": "02122408125",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN ID METER 14444733167 TELAH MEMENUHI TOP UP TOKEN UNTUK BULAN JANUARI SEBESAR 720 JAM NYALA. PADA TGL 01/02/2023 SERTA SELANJUTNYA YBS MEMBUTUHKAN TOP UP TOKEN, SISA - KWH .(PTL TIDAK PADAM ). LAPOR KEMBALI KARENA BELUM ADA PENANGANAN. SISA 162.99 KWH. CC.54.BADRIA, 02122408125, 12G041R (01/02/23 PUKUL 12:22)\\nYBS MENGHUBUNGI KEMBALI BELUM ADA PETUGAS YANG KONFIRMASI // CC.54.NANDI 12G0CSZ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5123020100583",
                    "waktu_lapor": "01/02/2023 11:12:50",
                    "waktu_response": "01/02/2023 11:16:07",
                    "waktu_recovery": "01/02/2023 12:51:29",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 5722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONATUS",
                    "alamat_pelapor": "PR PERMATA KWANGSAN RESIDENCE BLOK A3 NO 29 KEL KWANGSAN KEC  SEDATI, KAB. SIDOARJO, JAWA TIMUR",
                    "no_telp_pelapor": "085235219312",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN INFOKAN ADANYA KESALAHAN PEMASANGAN APP SAAT REALISASI PASANG BARU SEKITAR TGL 8 ATAU 9 JANUARI 2022 DARI NO IDPEL 511802348868 A/N NURUL ISLAMIYAH  DENGAN ALAMAT NO IDPEL (PR PERMATA KWANGSAN RESIDENCE BLOK A3 NO 29 ) NAMUN APP TERSEBUT DIPASANG DI RUMAH LAIN TERTUKAR DENGAN PEMASANGAN APP DENGAN NO IDPEL 511802348850 A/N NURUL HIDAYATUR  ALAMAT SESUAI IDPEL ( PR PERMATA KWANGSAN RESIDENCE BLOK E3 NO 22 ).  PELANGGAN INGIN APP DAPAT DI PASANG SESUAI DATA ALAMATNYA. PELANGGAN BARU HARI INI KARENA APP TERTUKAR DENGAN APP ORANG LAIN DI LOKASI PERUMAHAN YANG SAMA BERBEDA BLOK. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020103061",
                    "waktu_lapor": "01/02/2023 11:13:14",
                    "waktu_response": "01/02/2023 11:30:37",
                    "waktu_recovery": "01/02/2023 11:46:22",
                    "durasi_response_time": 1043,
                    "durasi_recovery_time": 945,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003414418",
                    "nama_pelapor": "IBU AIDA",
                    "alamat_pelapor": "KOMP GRIYA TAJUR HALANG BLOK A3 NO 2 KEL TAJUR HALANG KEC BOJONG GEDE KAB BOGOR ",
                    "no_telp_pelapor": "02162311382",
                    "keterangan_pelapor": "LEBIH TAGIH. REK FEB 23 ST AW = 466 ST AK = 1.046 ST APP TGL 01/02/23  = 465 . RUMAH KOSONG SEJAK MAR 2022, APP MUDAH DIJANGKAU DAN TIDAK TERKUNCI, PELANGGAN MENGINGINKAN  HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020103062",
                    "waktu_lapor": "01/02/2023 11:13:10",
                    "waktu_response": "01/02/2023 11:13:31",
                    "waktu_recovery": "01/02/2023 11:16:25",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuri",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5523020100366",
                    "waktu_lapor": "01/02/2023 11:13:21",
                    "waktu_response": "01/02/2023 11:46:31",
                    "waktu_recovery": "01/02/2023 13:01:56",
                    "durasi_response_time": 1990,
                    "durasi_recovery_time": 4525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "09040416",
                    "nama_pelapor": "IBU KRISTINA",
                    "alamat_pelapor": "PERUMAHAN KENDANGSARI JL KENDANGSARI BLOK H NO.44 GG 4 TENGGILIS JAYA KEL.KENDANGSARI KEC. TENGGILIS MEJOYO KOTA SURABAYA >> DEKAT DENGAN MI KOBER ",
                    "no_telp_pelapor": "087888882604",
                    "keterangan_pelapor": "TANGGAL 01/02/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BTN MOHON PTL DISAMBUNG SESUAI KETENTUAN.\\nTERKAIT NO LAPOR : K5223020100550\\nPELANGGAN MENGHUBUNGI KEMBALI. CC.52.DEWI_R",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020103069",
                    "waktu_lapor": "01/02/2023 11:13:43",
                    "waktu_response": "01/02/2023 11:18:50",
                    "waktu_recovery": "01/02/2023 14:03:21",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 9871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MONIKA",
                    "alamat_pelapor": " JL BROMO 3 PERUMAHAN PURI PAMULANG BLOK B4 NO. 2, RT001/025, PAMULANG BARAT, PAMULANG, TANGERANG SELATAN, BANTEN. ACUAN DI DEPAN TAMAN)",
                    "no_telp_pelapor": "082114321297",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK DES 2022 =32011 , ST APP TGL 05/12/2022 = 31963. REK (BELUM DILUNASI). (RUMAH TIDAK DIHUNI, BERPAGAR TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS RUTIN MEMINTA FOTO KWH METER. MOHON HAL TSB AGAR TIDAK TERULANG LAGI (REVISI TIPE KELUHAN : CATER, TIPE SUB KELUHAN: LEBIH TAGIH)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103070",
                    "waktu_lapor": "01/02/2023 11:13:54",
                    "waktu_response": "01/02/2023 11:31:56",
                    "waktu_recovery": "01/02/2023 13:23:51",
                    "durasi_response_time": 1082,
                    "durasi_recovery_time": 6715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bollink OutBadeur",
                    "alamat_pelapor": "PR CIKARANG LAKE VIEW BLOK D1 No.17 RT.12 RW.5 SD MULYA",
                    "no_telp_pelapor": "6285715511572",
                    "keterangan_pelapor": "Minta nomer tamper mau isi token ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103071",
                    "waktu_lapor": "01/02/2023 11:13:58",
                    "waktu_response": "01/02/2023 11:51:25",
                    "waktu_recovery": "01/02/2023 12:12:24",
                    "durasi_response_time": 2247,
                    "durasi_recovery_time": 1259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YENININGSIH",
                    "alamat_pelapor": "DN KRAJAN TENGAH KEC BOJA No.0 RT.9 RW.2 METESEH",
                    "no_telp_pelapor": "6285337240508",
                    "keterangan_pelapor": "tidak bisa beli token listrik gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOJA"
                },
                {
                    "no_laporan": "K5423020103074",
                    "waktu_lapor": "01/02/2023 11:14:17",
                    "waktu_response": "01/02/2023 13:39:32",
                    "waktu_recovery": "01/02/2023 16:30:36",
                    "durasi_response_time": 8715,
                    "durasi_recovery_time": 10264,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edo Saputra",
                    "alamat_pelapor": "Jl. Mangaan VIII Ps. III Gg. Keluarga No.lk 17",
                    "no_telp_pelapor": "6282367899610",
                    "keterangan_pelapor": "selamat pagi Bapak / ibu . \\nkemarin tgl 2-12-2022 saya melapor lewat Facebook . bahwa Sanya tombol di meteran saya tidak bisa di pencet . \\ndan petugas pln lngsng dtng kerumah saya . \\nsesudah itu meteran saya di cabut untuk di perbaiki . petugas PLN bilang nanti tgl 3 akan di pasang kembali , klw petugas PLN tdk dtng tgl 3 saya di suruh dtng di tgl 5 tepat nya di hari Senin , saya dtng di tlg 5 ke kantor yg di Kim 1. bertemu sama satpam . katanya nanti bakal di hubungi melalui no hp saya yg sudah tertera dikertas . \\ndan tadi saya dtng ke kantor kembali . bertemu satpam , satpam bilang nanti bakal di hubungi lagi . \\n\\nitu maksud nya gimana yaa Bapak/ibu \\nkarena sampai sekarang saya belum di hubungi juga \\n\\nsaya sudah 2x melapor jawaban satpam tetap sama",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020100590",
                    "waktu_lapor": "01/02/2023 11:14:26",
                    "waktu_response": "01/02/2023 11:34:18",
                    "waktu_recovery": "01/02/2023 11:43:51",
                    "durasi_response_time": 1192,
                    "durasi_recovery_time": 573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE",
                    "alamat_pelapor": "PR CHANDRA BARU JL SILIWANGI VI BLOK NO7 RT 7 RW 017 KEL JATI RAHAYU KEC PONDOK MELATI KOTA BEKASI / DEKAT WARUNG CATUR ",
                    "no_telp_pelapor": "0811872608",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT TERKAIT PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN ADA RENOVASI DILOKASI, IDPEL 547101665738, NIK PELANGGAN 3172041804760002 ATAS NAMA SAHAT TAMBUNAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103076",
                    "waktu_lapor": "01/02/2023 11:14:33",
                    "waktu_response": "01/02/2023 11:23:27",
                    "waktu_recovery": "01/02/2023 11:26:59",
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 212,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000730598",
                    "nama_pelapor": "IBU DITA",
                    "alamat_pelapor": "KK PAPAN INDAH 2 BLOK N15 NO 24 JL - RT - RW - DS MANGUNJAYA KEC TAMBUN SELATAN KAB BEKASI",
                    "no_telp_pelapor": "0218519246",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23 = 1.027, APP TGL 01/02/23 = 926. RUMAH JARANG DIHUNI. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103081",
                    "waktu_lapor": "01/02/2023 11:14:42",
                    "waktu_response": "01/02/2023 11:16:25",
                    "waktu_recovery": "01/02/2023 13:41:03",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 8678,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DODI",
                    "alamat_pelapor": "JL H. NUR No.27 RT.2 RW.3 BENDA BARU",
                    "no_telp_pelapor": "6285254968826",
                    "keterangan_pelapor": "meteran teriindikasi tidak normal karena adanya penurunan tagihan bulanan  tidak normal sangat rendah",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103083",
                    "waktu_lapor": "01/02/2023 11:14:50",
                    "waktu_response": "01/02/2023 11:15:39",
                    "waktu_recovery": "01/02/2023 11:38:16",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 1357,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN WAHYU",
                    "alamat_pelapor": "JL BARU CILINCING NO 2 RT 2/1 KEL CILINCING KEC CILINCING JAKUT, ",
                    "no_telp_pelapor": "081292926768",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKALNJUTI PROSES GESER  2 APP NO ID PEL  545100203458 DAN  545301571740 SETEMPAT RENOVASI. PEMOHON SBG PEMILIK PERSIL.  LAPOR KEMBALI  11:19 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103087",
                    "waktu_lapor": "01/02/2023 11:15:14",
                    "waktu_response": "01/02/2023 11:32:17",
                    "waktu_recovery": "01/02/2023 13:08:34",
                    "durasi_response_time": 1023,
                    "durasi_recovery_time": 5777,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "janatun",
                    "alamat_pelapor": "KK PERMATA CKR SLT D8 No.14 RT.000 RW.00 CIANTRA",
                    "no_telp_pelapor": "6285694548000",
                    "keterangan_pelapor": "gagal masukin pulsa.di lokasi padam",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103094",
                    "waktu_lapor": "01/02/2023 11:16:13",
                    "waktu_response": "01/02/2023 11:31:22",
                    "waktu_recovery": "01/02/2023 12:19:27",
                    "durasi_response_time": 909,
                    "durasi_recovery_time": 2885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "240581",
                    "nama_pelapor": "BP SUGIARTO ",
                    "alamat_pelapor": "JL CIBUBUR II BULAK RINGIN RT 06 RW 3 NO 114 C KEL CIBUBUR KEC CIRACAS JAKARTA TIMUR . ACUAN DEKAT SD 09 10 CIBUBUR",
                    "no_telp_pelapor": "081281692992",
                    "keterangan_pelapor": "TGL 4/12/22 PENANGANAN GANGGUAN APP PRABAYAR VIA MCB OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86052430443. TERKAIT K5423011705383, K5423012501893",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020103095",
                    "waktu_lapor": "01/02/2023 11:16:24",
                    "waktu_response": "01/02/2023 11:26:53",
                    "waktu_recovery": "01/02/2023 15:27:07",
                    "durasi_response_time": 629,
                    "durasi_recovery_time": 14414,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK HARI",
                    "alamat_pelapor": "JL CIKAL 1 SAMPING RUMAH BESAR SEBELM SEKOLAHAN MAHANAIM",
                    "no_telp_pelapor": "081219740577",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PLN 123 TELAH MENJELASKAN BAHWA NO METER YBS TIDAK ADA KENDALA DALAM MELAKUKAN PEMBELIAN TOKEN, NAMUN SESUAI INFO YBS TELAH MENCOBA BEBERAPA TEMPAT TETAP TIDAK BISA. SISA KWH 44.2",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020103097",
                    "waktu_lapor": "01/02/2023 11:16:27",
                    "waktu_response": "01/02/2023 14:20:06",
                    "waktu_recovery": "01/02/2023 14:55:09",
                    "durasi_response_time": 11019,
                    "durasi_recovery_time": 2103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN DN DESA BAHODOPI, NO - RT - RW - DS BAHODOPI KEC BAHODOPI KAB MOROWALI, SULAWESI TENGAH",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TGL 14/04/22 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA 312119912204143959 DAN NO REG 3121112043716 . BP DAN STROOM AWAL TELAH DILUNASI. PADA DATA AP2T TERDAPAT KETERANGAN TGL 27/06/22 PEREMAJAAN PDL. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN, TERKAIT K5423013002181",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020103103",
                    "waktu_lapor": "01/02/2023 11:17:09",
                    "waktu_response": "01/02/2023 11:32:41",
                    "waktu_recovery": "01/02/2023 14:59:19",
                    "durasi_response_time": 932,
                    "durasi_recovery_time": 12398,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010501516",
                    "nama_pelapor": "BAPAK SURONO",
                    "alamat_pelapor": "KP.PASIRANDU RT 10 RW 05 DSA SUKASARI KEC.SERANG BARU KAB BEKASI",
                    "no_telp_pelapor": "085771761099",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100079, MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 15922, ST AK 17725, ST BERDASARKAN ANGKA ACMT 25/01/2023 = 17725. REK BELUM DILUNASI. (RUMAH DIHUNI, TIDAK DIPAGAR/DIKUNCI. APP MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG).",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5323020100363",
                    "waktu_lapor": "01/02/2023 11:17:16",
                    "waktu_response": "01/02/2023 11:25:20",
                    "waktu_recovery": "01/02/2023 11:28:39",
                    "durasi_response_time": 484,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001449682",
                    "nama_pelapor": "BP REMON ",
                    "alamat_pelapor": "JL TERUSAN SUTAMI IV NO 3 KEC SUKAJADI KOTA BANDUNG / ",
                    "no_telp_pelapor": "0224206669",
                    "keterangan_pelapor": "LEBIH TAGIH IDPEL 535596220434 STAND AK REK FEB 11840 DAN STAND APP TGL 01/02/2023 = 10967.  RUMAH TIDAK DIHUNI TIDAK ADA PEMAKAIAN. MOHON DIBANTU KOREKSI TAGIHAN JAN DAN FEB DAN KONFRIMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020103104",
                    "waktu_lapor": "01/02/2023 11:17:29",
                    "waktu_response": "01/02/2023 11:24:10",
                    "waktu_recovery": "01/02/2023 11:25:07",
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 57,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yatora",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103108",
                    "waktu_lapor": "01/02/2023 11:17:53",
                    "waktu_response": "01/02/2023 17:54:11",
                    "waktu_recovery": "01/02/2023 18:17:53",
                    "durasi_response_time": 23778,
                    "durasi_recovery_time": 1422,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suprianto",
                    "alamat_pelapor": "PR GRACE HILL LUBUK MINTURUN No. RT.1 RW.3",
                    "no_telp_pelapor": "6282169176122",
                    "keterangan_pelapor": "lampu mati hidup/berkedip kedip",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020103110",
                    "waktu_lapor": "01/02/2023 11:17:54",
                    "waktu_response": "01/02/2023 12:06:27",
                    "waktu_recovery": "01/02/2023 12:28:22",
                    "durasi_response_time": 2913,
                    "durasi_recovery_time": 1315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hetti rusdi",
                    "alamat_pelapor": "JL DAMANHURI No.0 RT.0",
                    "no_telp_pelapor": "62895612546999",
                    "keterangan_pelapor": "tidak bisa masukan nomor token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5123020100599",
                    "waktu_lapor": "01/02/2023 11:18:07",
                    "waktu_response": "01/02/2023 11:25:30",
                    "waktu_recovery": "01/02/2023 11:27:52",
                    "durasi_response_time": 443,
                    "durasi_recovery_time": 142,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001066128",
                    "nama_pelapor": "BP RAMA",
                    "alamat_pelapor": "PR PANTAI MENTARI JL. KENJERAN MENTARI KENJERAN UTARA 3 BLOK SF 2 NO.9. RT 4 RW 1. KEL KENJERAN. KEC BULAK. KOTA SURABAYA",
                    "no_telp_pelapor": "082245155143",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGNA TIDAK BISA MEMBELI PULSA TOKEN DENGAN KETERANGAN PEMBATASAN PEMBELIAN TOKEN, SEBELUMNYA PELANGGAN SUDAH MEMBELI PULSA TOKEN RP 200.000, RP 500.000 DAN RP 200.000 DAN MENCOBA DITEMPAT LAIN MELALUI TOKOPEDIA, SHOPEE NAMUN TIDAK BISA. SISA PULSA SAAT INI 811 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENJERAN"
                },
                {
                    "no_laporan": "K5423020103116",
                    "waktu_lapor": "01/02/2023 11:18:30",
                    "waktu_response": "01/02/2023 11:22:36",
                    "waktu_recovery": "01/02/2023 11:48:59",
                    "durasi_response_time": 246,
                    "durasi_recovery_time": 1583,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ganu saputra",
                    "alamat_pelapor": "jln. taman kaya",
                    "no_telp_pelapor": "6285264470501",
                    "keterangan_pelapor": "Butuh percepatan perluasan jaringan perumahan karna unit yg sudah terbangun udh 32 unit dari jumlah total 50 unit\\nmohon di sampaikan pada bagian terkait nya bapak/ibu PLN terhormat, karna kami juga udh di desak sama pihak konsumen perumahan buat di masukan meteran karna rumah ingin di tempati tapi kwh listrik belum masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020103119",
                    "waktu_lapor": "01/02/2023 11:18:51",
                    "waktu_response": "01/02/2023 11:31:03",
                    "waktu_recovery": "01/02/2023 11:46:14",
                    "durasi_response_time": 732,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAHRUDIN",
                    "alamat_pelapor": "KP CIAKAR No.0 RT.1 RW.7 PASIR GAOK",
                    "no_telp_pelapor": "6285781254627",
                    "keterangan_pelapor": "pembelian token 100.000, transaksi gagal tetapi dana iconpay sudah terpotong dan tidak direfund terimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020103123",
                    "waktu_lapor": "01/02/2023 11:19:15",
                    "waktu_response": "01/02/2023 11:27:06",
                    "waktu_recovery": "01/02/2023 15:49:37",
                    "durasi_response_time": 471,
                    "durasi_recovery_time": 15751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020103124",
                    "waktu_lapor": "01/02/2023 11:19:16",
                    "waktu_response": "01/02/2023 11:21:16",
                    "waktu_recovery": "01/02/2023 12:00:35",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 2359,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUNUNG",
                    "alamat_pelapor": "GANG PEMUDA 2 KP SUKARAJA KAUM     RT-2 / RW-8 NO 27 KEL. SUKARAJA KEC. SUKARAJA KAB BOGOR ACUAN : DEKAT TOKO KELONTONG ABANG AMIN DAN TOKO BONEKA ",
                    "no_telp_pelapor": "089654031812",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN (PTL PADAM)\\nPELANGGAN DENGAN NO METER 32014867553 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN KETERANGAN KWH MELEBIHI BATAS MAKSIMUM. NAMUN PADA P2APST BELUM ADA PEMBELIAN TOKEN UNTUK BULAN FEB 23 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103127",
                    "waktu_lapor": "01/02/2023 11:19:24",
                    "waktu_response": "01/02/2023 11:20:58",
                    "waktu_recovery": "01/02/2023 11:46:35",
                    "durasi_response_time": 94,
                    "durasi_recovery_time": 1537,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "RUSUN PULO JAHE BLOK D 1 NO. 4 RT 13 / 14 JL RAWA BUNTU KEL JATINEGARA KEC CAKUNG JAKTIM ",
                    "no_telp_pelapor": "081218818797",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN TIDAK BISA BELI TOKEN SEBESAR RP. 500.000 UNTUK ID METER 14289801608 DENGAN KETERANGAN NO METER SALAH. DI AP2T DAN P2APST TIDAK ADA PERUBAHAN ID METER. SISA : 108.04 KWH  . MOHON AGAR DIKONFIRMASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103128",
                    "waktu_lapor": "01/02/2023 11:19:38",
                    "waktu_response": "01/02/2023 11:35:02",
                    "waktu_recovery": "01/02/2023 13:45:52",
                    "durasi_response_time": 924,
                    "durasi_recovery_time": 7850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jerri mulan",
                    "alamat_pelapor": "Jl. Asem Raya No.47 B",
                    "no_telp_pelapor": "6285893394738",
                    "keterangan_pelapor": "meteran hidup \\ntapi lampu mati",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5123020100602",
                    "waktu_lapor": "01/02/2023 11:19:54",
                    "waktu_response": "01/02/2023 11:22:43",
                    "waktu_recovery": "01/02/2023 11:49:09",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 1586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVA ",
                    "alamat_pelapor": "PR BUMI MELUR PERMAI BLOK B NO 1 GG TERATAI RT 5 RW 4 KEL SIDOMULYO BARAT KEC TAMPAN KOTA PEKANBARU",
                    "no_telp_pelapor": "081394261335",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 11 KWH, BELUM ADA PEMBAHARUAN APP OLEH PETUGAS, KODE TOKEN :  ( 3968 5206 7699 0082 1598 )",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5323020100369",
                    "waktu_lapor": "01/02/2023 11:19:47",
                    "waktu_response": "01/02/2023 12:20:03",
                    "waktu_recovery": "01/02/2023 12:55:35",
                    "durasi_response_time": 3616,
                    "durasi_recovery_time": 2132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALVIN",
                    "alamat_pelapor": "JL BASOKA III DN GUNUNG TOGEL NO.- RT 23 RW 04 KEL BASOKA KEC TUBARU KAB SUMENEP // DKT MASJID ",
                    "no_telp_pelapor": "087746989798",
                    "keterangan_pelapor": "\\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM 12.91 KWH  /  32110506402\\nNO TOKEN 46082550378723595199 / UPDATE LAPORAN (CC.14.FEBRIA)\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K5423020103130",
                    "waktu_lapor": "01/02/2023 11:19:49",
                    "waktu_response": "01/02/2023 11:22:54",
                    "waktu_recovery": "01/02/2023 14:26:52",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 11038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aas",
                    "alamat_pelapor": "Suka Merindu",
                    "no_telp_pelapor": "6282289361136",
                    "keterangan_pelapor": "Token kami bermasalah pada saat mengisi token selalu gagal dari semalam",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020103134",
                    "waktu_lapor": "01/02/2023 11:20:47",
                    "waktu_response": "01/02/2023 11:36:22",
                    "waktu_recovery": "01/02/2023 11:55:37",
                    "durasi_response_time": 935,
                    "durasi_recovery_time": 1155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROTUA ",
                    "alamat_pelapor": "JALAN BUNGA KANTIL 18 NO.4 PASAR 7 PADANG BULAN ,SEMPAKATA, MEDAN SELAYANG & DEPAN MASJID NURUL MUKIM PASAR 7",
                    "no_telp_pelapor": "081373518449",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK BULAN FEBRUARI 2023 = 36.919, ANGKA STAND YANG DIBERIKAN PELANGGAN TGL 01/02/2023  = 36.834. (REK BELUM DILUNASI). SETEMPAT DI HUNI, RUMAH BERPAGAR DAN MEMILIKI PAPAN METERAN, KWH DAPAT DIJANGKAU DAN PELANGGAN TIDAK MENGETAHUI KEDATANGAN PETUGAS CATAT METER. ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN BARU"
                },
                {
                    "no_laporan": "K5323020100373",
                    "waktu_lapor": "01/02/2023 11:20:53",
                    "waktu_response": "01/02/2023 11:33:07",
                    "waktu_recovery": "01/02/2023 11:37:52",
                    "durasi_response_time": 734,
                    "durasi_recovery_time": 285,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADE SUDIRTA",
                    "alamat_pelapor": "JL MEKAR SARI (UTARA WARUNG BABI GULING RAH ) NO 15 KEL  BENOA KEC KUTA SELATAN KAB BADUNG  LOKASI TOKO BUDI  RAHAYU ",
                    "no_telp_pelapor": "6281547400820",
                    "keterangan_pelapor": "BELUM KONVERSI PEMBELIAN TOKEN DIKANTOR PLN NOMINAL 50.000 PADA SAAT PENGAJUAN PD SEDANGKAN DILOKASI PD SUDAH TEREALISASI DENGAN NO METER 14450427118 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103141",
                    "waktu_lapor": "01/02/2023 11:21:13",
                    "waktu_response": "01/02/2023 11:22:39",
                    "waktu_recovery": "01/02/2023 11:26:27",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103144",
                    "waktu_lapor": "01/02/2023 11:21:34",
                    "waktu_response": "01/02/2023 11:23:27",
                    "waktu_recovery": "01/02/2023 11:29:19",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 352,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Paulus Sarwoto",
                    "alamat_pelapor": "Randugowang RT 1 RW 15",
                    "no_telp_pelapor": "6282323682220",
                    "keterangan_pelapor": "Ada petugas mengaku dari PLN tapi tanpa surat tugas katanya akan mekakukan pendataan dgn memfoto meteran. Apakah benar?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020103147",
                    "waktu_lapor": "01/02/2023 11:22:02",
                    "waktu_response": "01/02/2023 11:22:49",
                    "waktu_recovery": "01/02/2023 11:49:03",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 1574,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fachrul Rozi",
                    "alamat_pelapor": "Jl. Pertamina Gas",
                    "no_telp_pelapor": "6282208222693",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103149",
                    "waktu_lapor": "01/02/2023 11:22:12",
                    "waktu_response": "01/02/2023 11:43:01",
                    "waktu_recovery": "01/02/2023 17:51:38",
                    "durasi_response_time": 1249,
                    "durasi_recovery_time": 22117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Jl. Raya Pemda Tigaraksa Kav AN 34 No 6 RT 05 RW 03 Kel Kadu Agung Kec Tigaraksa Kab Tangerang Banten",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020103154",
                    "waktu_lapor": "01/02/2023 11:22:52",
                    "waktu_response": "01/02/2023 12:53:43",
                    "waktu_recovery": "01/02/2023 13:28:15",
                    "durasi_response_time": 5451,
                    "durasi_recovery_time": 2072,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM",
                    "alamat_pelapor": " LANTIK TIMUR KAC GALIS JL.EDDAMAN LANTIK TIMUR DUSUN RT 00/RW00 LANTEK TIMUR KAC. GALIS KOTA BANGAKALAN JAWA TIMUR",
                    "no_telp_pelapor": "085330583512",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN   (PTL HAMPIR PADAM ) SISA 435 KWH",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020103162",
                    "waktu_lapor": "01/02/2023 11:23:28",
                    "waktu_response": "01/02/2023 11:34:52",
                    "waktu_recovery": "01/02/2023 11:44:45",
                    "durasi_response_time": 684,
                    "durasi_recovery_time": 593,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "98053",
                    "nama_pelapor": "BP ANGGARA",
                    "alamat_pelapor": "JL. KENANGA KK KENANGA  INDAH NO 16 S RT 5 RW 4 KEL TANJUNG BARAT KEC JAGAKARSA 12540 ACUAN LOKASI : TIBI FUSAL/AIRINDI",
                    "no_telp_pelapor": "02180680987",
                    "keterangan_pelapor": "TGL 01/02/23  REKENING BULAN JANUARI 2023 BERIKUT BK  TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020103165",
                    "waktu_lapor": "01/02/2023 11:23:37",
                    "waktu_response": "01/02/2023 11:25:27",
                    "waktu_recovery": "01/02/2023 13:26:46",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 7279,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD HADI",
                    "alamat_pelapor": "Jl.pinang raya.gang pinang dalem.rt 01 rw014 No 45",
                    "no_telp_pelapor": "6285920033312",
                    "keterangan_pelapor": "ga bisa isi pulsa udah di kct berulang kali tetap gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103167",
                    "waktu_lapor": "01/02/2023 11:24:04",
                    "waktu_response": "01/02/2023 12:06:33",
                    "waktu_recovery": "01/02/2023 14:40:43",
                    "durasi_response_time": 2549,
                    "durasi_recovery_time": 9250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ILO",
                    "alamat_pelapor": "JL JL. POROS LOMBE NO.10, WALIKO, GU, KAB. BUTON TENGAH, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082230228177",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN MENGAJUKAN PROSES PB R1T 900 VA MELALUI PLN MOBILE. SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BLM ADA PEMASANGAN NAMUN PADA AP2T TERTERA PENANGGUHAN RESTITUSI TUNAI. PELANGGAN MENGINFORMASIKAN TDK MENGAJUKAN PERMOHONAN PEMBATALAN DAN TETAP INGIN DIPASANG.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAWASANGKA"
                },
                {
                    "no_laporan": "K5423020103169",
                    "waktu_lapor": "01/02/2023 11:24:31",
                    "waktu_response": "01/02/2023 11:33:01",
                    "waktu_recovery": "01/02/2023 14:18:53",
                    "durasi_response_time": 510,
                    "durasi_recovery_time": 9952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AZIZAH ",
                    "alamat_pelapor": "KK DAMAILESTARI BLOK C 8 NO 4 KEL CIANTRA KEC CIKARANG SELATAN BEKASI ",
                    "no_telp_pelapor": "02189900476",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101504, MOHON TINDAK LANJUT DAN PENYELSAIAN  PELANGGAN DENGAN NO METER14339371255   TIDAK DAPAT MELAKUKAN PEMBELIAN PULSA TOKEN PADA DATA P2APST TERTERA BLOKING PEMBELIAN NAMUN PADA DATA AP2T TIDAK TERTERA KETERANGAN BLOKING ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103176",
                    "waktu_lapor": "01/02/2023 11:24:57",
                    "waktu_response": "01/02/2023 19:36:52",
                    "waktu_recovery": "01/02/2023 22:38:21",
                    "durasi_response_time": 29515,
                    "durasi_recovery_time": 10889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BENI",
                    "alamat_pelapor": "JL SUNGAI BERTAM RT 02 NO., SUNGAI BERTAM, JAMBI LUAR KOTA, KAB. MUARO JAMBI, JAMBI",
                    "no_telp_pelapor": "081282402007",
                    "keterangan_pelapor": "TGL 27/12/22 TELAH DILAKUKAN PEMBAYARAN PROSES PD (S2T/1.300 VA -S2/6.600 VA) DENGAN NO REGISTER 1431055038380 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SETEMPAT AKAN SEGERA DIRESMIKAN. SEGERA LAPORAN INI MENGACU PADA NO LAPOR SEBELUMNYA K5423012703565. 16:12 01/02/2023 PELANGGAN MELAPOR KEMBALI. (CC.53.EMIL)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5423020103180",
                    "waktu_lapor": "01/02/2023 11:25:32",
                    "waktu_response": "01/02/2023 11:27:16",
                    "waktu_recovery": "01/02/2023 12:01:28",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 2052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UDIN ",
                    "alamat_pelapor": "JL - KP PASIRKAKAPA NO - RT-4 / RW-4 KEL PASIR LAJA KEC SUKARAJA KAB BOGOR ",
                    "no_telp_pelapor": "089635930922",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA P2APST TERTERA BLOKING TOKEN, NAMUN TIDAK TERDAPAT NO REGISTRASINYA  DENGAN NO METER : 32012410505 SISA 1.7 KWH.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103181",
                    "waktu_lapor": "01/02/2023 11:25:33",
                    "waktu_response": "01/02/2023 14:06:52",
                    "waktu_recovery": "01/02/2023 14:20:25",
                    "durasi_response_time": 9679,
                    "durasi_recovery_time": 813,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Wachid",
                    "alamat_pelapor": "Jalan Welahan No.30 Mayonglor",
                    "no_telp_pelapor": "6285290012691",
                    "keterangan_pelapor": "Mohon tindak lanjut atas permohonan naik daya ke 7700 VA administrasi telah lunas tg 31 Januari 2023. terimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020103189",
                    "waktu_lapor": "01/02/2023 11:26:26",
                    "waktu_response": "01/02/2023 11:38:46",
                    "waktu_recovery": "01/02/2023 11:41:22",
                    "durasi_response_time": 740,
                    "durasi_recovery_time": 156,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kris bahtera",
                    "alamat_pelapor": "JL DEPAN POSAL KEC.KENATANG No.0 RT.6 RW.3 TEMU",
                    "no_telp_pelapor": "6287887857700",
                    "keterangan_pelapor": "kwh meter belum disegel,mohon segera disegel",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBA TIMUR"
                },
                {
                    "no_laporan": "K5423020103191",
                    "waktu_lapor": "01/02/2023 11:26:34",
                    "waktu_response": "01/02/2023 11:26:56",
                    "waktu_recovery": "01/02/2023 11:29:15",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elsa",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103193",
                    "waktu_lapor": "01/02/2023 11:26:41",
                    "waktu_response": "01/02/2023 11:47:35",
                    "waktu_recovery": "01/02/2023 15:59:27",
                    "durasi_response_time": 1254,
                    "durasi_recovery_time": 15112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL. RAJA EYATO  KEL MOLOSIPAT W KEC KOTA BARAT KOTA GORONTALO (BELAKAN RM)",
                    "no_telp_pelapor": "085240508190",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 26/01/23 PELANGGAN MENGAJUKAN PROSES BERHENTI BERLANGGANAN SELAMANYA KE APL SETEMPAT (PERSYARATAN SUDAH DILENGKAPI),SESUAI INFO PELANGGAN DIINFORMASIKAN OLEH PETUGAS TGL 30/01/23 AKAN DITINDAKLANJUT, NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT OLEH PETUGAS.  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TELAGA"
                },
                {
                    "no_laporan": "K5423020103194",
                    "waktu_lapor": "01/02/2023 11:26:53",
                    "waktu_response": "01/02/2023 11:51:24",
                    "waktu_recovery": "01/02/2023 14:51:45",
                    "durasi_response_time": 1471,
                    "durasi_recovery_time": 10821,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDI SUDARSONO",
                    "alamat_pelapor": "JL. TALANG KERAMAT RT. 16 RW 03 KELURAHAN TALANG KERAMAT, KECAMATAN TALANG KELAPA, KABUPATEN BANYUASIN.",
                    "no_telp_pelapor": "0818612700",
                    "keterangan_pelapor": "MOHON PERIKSA APP, PIRINGAN KWH DAN ANGKA COUNTER APP\\nTIDAK BEROPERASI SEJAK TIDAK MENGETAHUI. PTL TIDAK PADAM.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020103196",
                    "waktu_lapor": "01/02/2023 11:26:57",
                    "waktu_response": "01/02/2023 11:34:55",
                    "waktu_recovery": "01/02/2023 11:43:30",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanang Irwansyah",
                    "alamat_pelapor": "JL Jl.BATU SULI VI RT. RW. No. No.0 RT. RW.",
                    "no_telp_pelapor": "6285247300328",
                    "keterangan_pelapor": "Pengantin Kwh meter\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5423020103198",
                    "waktu_lapor": "01/02/2023 11:27:13",
                    "waktu_response": "01/02/2023 11:28:08",
                    "waktu_recovery": "01/02/2023 11:48:04",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 1196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suhartono",
                    "alamat_pelapor": "DN SLEMAN No.",
                    "no_telp_pelapor": "6283848665584",
                    "keterangan_pelapor": "mau masukan kode token listrik kak. tapi gagal terus mohon bantuannya kak terimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020103199",
                    "waktu_lapor": "01/02/2023 11:27:17",
                    "waktu_response": "01/02/2023 12:00:51",
                    "waktu_recovery": "01/02/2023 12:51:29",
                    "durasi_response_time": 2014,
                    "durasi_recovery_time": 3038,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAWAN DARMAWAN",
                    "alamat_pelapor": "KP NAROGONG No. RT.7 RW.2",
                    "no_telp_pelapor": "6287873894848",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,slalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5223020100719",
                    "waktu_lapor": "01/02/2023 11:28:19",
                    "waktu_response": "01/02/2023 16:19:18",
                    "waktu_recovery": "01/02/2023 16:25:22",
                    "durasi_response_time": 17459,
                    "durasi_recovery_time": 364,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "JL PROJO SUMARTO 2 NO 0 RT 2 RW 3 DN KAJEN KEL PESAYANGAN KEC TALANG KAB TEGAL // LOKASI RUKO MIE AYAM BAKSO LARE BONTOT ",
                    "no_telp_pelapor": "085786452884",
                    "keterangan_pelapor": "MOHON DILAKUKAN PENGECEKAAN APP TOKEN BERKURANG TERLALU SEDIKIT SISA TOKEN 53.35 KWH PTL MENYALA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SLAWI"
                },
                {
                    "no_laporan": "K5423020103208",
                    "waktu_lapor": "01/02/2023 11:28:23",
                    "waktu_response": "01/02/2023 11:31:14",
                    "waktu_recovery": "01/02/2023 11:35:37",
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syaiful anwar",
                    "alamat_pelapor": "DS LUBUK PALAS No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282246904653",
                    "keterangan_pelapor": "mau menanyakan listrik saya mau d beli token tidak bisa. karena sudah melebihi batas. kwh. kira2 kapan baru bisa di beli token lagi ya?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020103210",
                    "waktu_lapor": "01/02/2023 11:29:09",
                    "waktu_response": "01/02/2023 11:56:28",
                    "waktu_recovery": "01/02/2023 12:37:05",
                    "durasi_response_time": 1639,
                    "durasi_recovery_time": 2437,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "70660",
                    "nama_pelapor": "BP RIFKI ",
                    "alamat_pelapor": "KP KUDANG JL SINDANG RERET RT-4 / RW-9 NO.35 KEL CIBIRU WETAN KEC CILEUNYI. DEKAT TK NURUL HUDA ",
                    "no_telp_pelapor": "0811204292",
                    "keterangan_pelapor": "TGL 27/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK DAN REK BERJALAN FEB 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020103211",
                    "waktu_lapor": "01/02/2023 11:29:04",
                    "waktu_response": "01/02/2023 11:39:16",
                    "waktu_recovery": "01/02/2023 12:13:10",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 2034,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000037532",
                    "nama_pelapor": "BP ANDREAS",
                    "alamat_pelapor": "JL FLAMBOYAN 3 KK CITRA GADING BLOK F3 NO 30 KEL CIPOCOK JAYA KEC CIPOCOK JAYA KOTA SERANG (DEKAT MINIMARKET INDOMART/ALFAMART)",
                    "no_telp_pelapor": "08129350059",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PROSES GESER SR DI KARENAKAN RENOVASI. PEMOHON MENGAKU SEBAGAI PEMILIK. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020103214",
                    "waktu_lapor": "01/02/2023 11:29:49",
                    "waktu_response": "01/02/2023 11:32:04",
                    "waktu_recovery": "01/02/2023 13:24:53",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 6769,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hasan",
                    "alamat_pelapor": "JL PD RANJI No.0 RT.1 RW.1 PD RANJI",
                    "no_telp_pelapor": "6285695215526",
                    "keterangan_pelapor": "tidak bisa di isi token.\\nini laporan ke tiga. belum ada sms/tlp atopun tehnisi datang !!!",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5123020100627",
                    "waktu_lapor": "01/02/2023 11:30:37",
                    "waktu_response": "01/02/2023 11:32:09",
                    "waktu_recovery": "01/02/2023 12:14:37",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 2548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000229448",
                    "nama_pelapor": "IBU MADE",
                    "alamat_pelapor": "JL ARWANA UTAMA PR NOGOTIRTO BLOK L NO.118 KEL NOGOTIRTO RT.- RW.- KEC GAMPING KAB SLEMAN ",
                    "no_telp_pelapor": "081225113660",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 ADA PETUGAS KELOKASI TERKAIT PEMBAYARAN TAGIHAN BULAN JANUARI 2023. PELANGGAN DIMINTA MELAKUKAN PEMBAYARAN MELALUI TRANSFER NAMUN KE REKENING PRIBADI. ADA BUKTI BAYAR NAMUN BURAM. PETUGAS INFO UNTUK PEMBAYARAN HARUS DILAKUKAN HARI INI TGL 01/02/2023 KARENA BESOK SUDAH BEDA PETUGAS. MOHON KONFIRMASI APAKAH PETUGAS TSB RESMI DARI PLN/TIDAK. TERIMA KASIH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020103219",
                    "waktu_lapor": "01/02/2023 11:30:43",
                    "waktu_response": "01/02/2023 11:34:28",
                    "waktu_recovery": "01/02/2023 11:43:59",
                    "durasi_response_time": 225,
                    "durasi_recovery_time": 571,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU  OKTA  ",
                    "alamat_pelapor": "KOMPLEK GRREN VILAGE  JL WADAS 4  NO.11  RT.6 RE.04  KEL.PONDOK GEDE  KEC JATI CEMPAKA ",
                    "no_telp_pelapor": "08121473239",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 97.92 KWH  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103221",
                    "waktu_lapor": "01/02/2023 11:30:46",
                    "waktu_response": "01/02/2023 11:33:48",
                    "waktu_recovery": "01/02/2023 13:00:37",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 5209,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yovan Bahtiar",
                    "alamat_pelapor": "DS SUNGAI SELAN PANGKALPIN",
                    "no_telp_pelapor": "6282181449510",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANGKALPINANG"
                },
                {
                    "no_laporan": "K5423020103225",
                    "waktu_lapor": "01/02/2023 11:30:57",
                    "waktu_response": "01/02/2023 11:32:07",
                    "waktu_recovery": "01/02/2023 13:35:26",
                    "durasi_response_time": 70,
                    "durasi_recovery_time": 7399,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagus",
                    "alamat_pelapor": "Jl. Raya Singosari ",
                    "no_telp_pelapor": "6282131347553",
                    "keterangan_pelapor": "Token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5323020100383",
                    "waktu_lapor": "01/02/2023 11:31:02",
                    "waktu_response": "01/02/2023 11:34:29",
                    "waktu_recovery": "01/02/2023 13:22:59",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 6510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DULAH",
                    "alamat_pelapor": "JL SILIWANGI RAYA  RT-2  RW-2 NO 0 KEL PONDOK BENDA KEC PAMULANG KOTA TANSEL :: LOK DI RUKO SAMPINGG GG KESADARAN",
                    "no_telp_pelapor": "6285724989917",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT STROOM SETELAH UPDATE VKRN 43, NO METER 32023475711 , 61372984130311961038, 63902273637671016536, PTL MENYALA, SISA 18.50 KWH CC.52.ADIS",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103227",
                    "waktu_lapor": "01/02/2023 11:31:27",
                    "waktu_response": "01/02/2023 11:35:24",
                    "waktu_recovery": "01/02/2023 14:31:22",
                    "durasi_response_time": 237,
                    "durasi_recovery_time": 10558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUDI",
                    "alamat_pelapor": "KP PRIYANG RT.7/2 NO.88 SERPONG, PONDOK JAGUNG, SERPONG UTARA, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "0215371069",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI TGL 27/12/22 REALISASI PROSES MIGRASI B2/ 11000 VA - B2T / 11000 VA DENGAN NO REG 5662017129913. PELANGGAN MENDAPATKAN SURAT TERKAIT SISA UJL AKAN DI KONVERSIKAN KE TOKEN. HINGGA SAAT INI BELUM ADA TINDAKLANJUT.  NO METER 45104200956.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103228",
                    "waktu_lapor": "01/02/2023 11:31:25",
                    "waktu_response": "01/02/2023 11:46:32",
                    "waktu_recovery": "01/02/2023 11:50:09",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 217,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhori Muslim",
                    "alamat_pelapor": "PR KEBUNAGUNG No. 0 RT.002 RW.01 KEBUNAGUNG",
                    "no_telp_pelapor": "6282334122124",
                    "keterangan_pelapor": "Saya memasukkan token, selalu gagal. Sudah dicek berkali2. Tetep ga bisa.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5123020100634",
                    "waktu_lapor": "01/02/2023 11:31:39",
                    "waktu_response": "01/02/2023 11:42:31",
                    "waktu_recovery": "01/02/2023 11:48:58",
                    "durasi_response_time": 652,
                    "durasi_recovery_time": 387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI / BP SIGO",
                    "alamat_pelapor": "JL CENDRAWASIH NO.38. RT 0 RW 0. KEL PANCURAN DEWA. KEC SIBOLGA SAMBAS. KOTA SIBOLGA. ANCER2 DEKAT SIMPANG LIMA",
                    "no_telp_pelapor": "081361242188",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER ADA GANGGUAN SEJAK TANGGAL 23/01/2023 MENDAPAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PENGGANTIAN APP KEMBALI, KONDISI RUMAH (DIHUNI). PTL MENYALA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIBOLGA KOTA"
                },
                {
                    "no_laporan": "K5423020103233",
                    "waktu_lapor": "01/02/2023 11:31:48",
                    "waktu_response": "01/02/2023 11:38:15",
                    "waktu_recovery": "01/02/2023 12:07:09",
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 1734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lintang Karunia Putri",
                    "alamat_pelapor": "JL BOTENG No. RT.01 RW.04 MENGANTI",
                    "no_telp_pelapor": "6281235430678",
                    "keterangan_pelapor": "sy minta tolong pihak PLN dateng untuk cek kelistrikan dirumah sy karena biaya listrik beberapa bulan sudag tidak masuk akal dari pemakaian",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020103234",
                    "waktu_lapor": "01/02/2023 11:31:50",
                    "waktu_response": "01/02/2023 12:35:16",
                    "waktu_recovery": "01/02/2023 14:59:22",
                    "durasi_response_time": 3806,
                    "durasi_recovery_time": 8646,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIZKI",
                    "alamat_pelapor": "JL DS. PAJAR BULAN KEC PAJAR BULAN, KAB. LAHAT, SUMATERA SELATAN",
                    "no_telp_pelapor": "081282797492",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN RESTITUSI PROSES PB (R1MT/ 900 VA) DENGAN NO AGENDA 147209912301281891 DAN NO REG 1472012032067 DIKARENAKAN ALAMAT PENYAMBUNGAN TIDAK SESUAI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020103236",
                    "waktu_lapor": "01/02/2023 11:32:18",
                    "waktu_response": "01/02/2023 11:34:55",
                    "waktu_recovery": "01/02/2023 11:45:15",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 620,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3497",
                    "nama_pelapor": "BP IDRIS",
                    "alamat_pelapor": "JL MENGKUDU M/I NO 98 RT13/7  KEL. LAGOA KEC. KOJA KOTA JAKUT (DEKAT MUSHOLAH HAYYALASHOLAH/ DEPAN WARUNG) ",
                    "no_telp_pelapor": "081337732211",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SETEMPAT SUDAH DI BONGKAR RAMPUNG. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO LAPOR K5423013105052 DAN K5423013107979 SESUAI INFO PELANGGAN BELUM DITINDAKLANJUTI\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103245",
                    "waktu_lapor": "01/02/2023 11:33:11",
                    "waktu_response": "01/02/2023 11:39:19",
                    "waktu_recovery": "01/02/2023 12:37:39",
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 3500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIVENSKI ATWINDA DIFA/ moms_fa",
                    "alamat_pelapor": "JL RAYA BYPASS JUANDA NO 6 (SEBRANG POM BENSIN SEDATI GEDE/SAMPING COFFE PASSMOOD)",
                    "no_telp_pelapor": "081515580713",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGANAN SELAMANYA DAYA (B1T/5500 VA) DIKARENAKAN PINDAH LOKASI USAHA DENGAN NO. KTP PEMILIK 3515130202910006 AN. AGUS CAHYONO DAN NO. KTP DIBERI KUASA 3502035405920002 AN. RIVENSKI ATWINDA DIFA PEMOHON MENGAKU SEBAGAI (DIBERI KUASA).",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GEDANGAN"
                },
                {
                    "no_laporan": "K5423020103247",
                    "waktu_lapor": "01/02/2023 11:33:17",
                    "waktu_response": "01/02/2023 11:37:50",
                    "waktu_recovery": "01/02/2023 11:45:44",
                    "durasi_response_time": 273,
                    "durasi_recovery_time": 474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sugih",
                    "alamat_pelapor": "dewi sartika no 36-38 sekolah rehoboth ",
                    "no_telp_pelapor": "628164863007",
                    "keterangan_pelapor": "tiang pln sudah patah karena terjepit pohon dan berkarat",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020103248",
                    "waktu_lapor": "01/02/2023 11:33:22",
                    "waktu_response": "01/02/2023 13:38:46",
                    "waktu_recovery": "01/02/2023 14:24:26",
                    "durasi_response_time": 7524,
                    "durasi_recovery_time": 2740,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Budi Prasetya",
                    "alamat_pelapor": "JL BAUT LK.II T.600",
                    "no_telp_pelapor": "6285277855899",
                    "keterangan_pelapor": "Gagal isi token, sudah dicoba berulang-ulang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020103251",
                    "waktu_lapor": "01/02/2023 11:34:04",
                    "waktu_response": "01/02/2023 12:36:15",
                    "waktu_recovery": "01/02/2023 13:43:22",
                    "durasi_response_time": 3731,
                    "durasi_recovery_time": 4027,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EVAN",
                    "alamat_pelapor": "JALAN PENDIDIKAN, KELURAHAN TEGAL REJO, KECAMATAN MEDAN PERJUANGAN",
                    "no_telp_pelapor": "082277742727",
                    "keterangan_pelapor": "TGL 31-01-2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEBRUARI 2023 TELAH DILUNASI MELALUI BANK BSI PTL MINTA SEGERA DISAMBUNG. TERKAIT K5423020102677",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN TIMUR"
                },
                {
                    "no_laporan": "K5423020103254",
                    "waktu_lapor": "01/02/2023 11:34:22",
                    "waktu_response": "01/02/2023 12:46:22",
                    "waktu_recovery": "01/02/2023 21:54:29",
                    "durasi_response_time": 4320,
                    "durasi_recovery_time": 32887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jemmy",
                    "alamat_pelapor": "Jl. Kyai Sepuh No.92e",
                    "no_telp_pelapor": "6281266702929",
                    "keterangan_pelapor": "tidak bisa top up token listrik prabayar.\\nketerangan: total kwh melebihi batas maximal.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020103257",
                    "waktu_lapor": "01/02/2023 11:34:54",
                    "waktu_response": "01/02/2023 11:37:49",
                    "waktu_recovery": "01/02/2023 11:49:39",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIRIN ERNA WATI",
                    "alamat_pelapor": "JL CAKALANG I No.321 RT.5 RW.6 POLOWIJEN",
                    "no_telp_pelapor": "6281234328784",
                    "keterangan_pelapor": "Gagal mengisi token…. Bagaimana caranya\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103260",
                    "waktu_lapor": "01/02/2023 11:35:12",
                    "waktu_response": "01/02/2023 17:53:15",
                    "waktu_recovery": "01/02/2023 18:17:14",
                    "durasi_response_time": 22683,
                    "durasi_recovery_time": 1439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "panitia alam kubur",
                    "alamat_pelapor": "Jl. Bakti Kelurahan No.58",
                    "no_telp_pelapor": "6283145553862",
                    "keterangan_pelapor": "22 1129 8047 3. cb rusak sering bikin mati lampu padahal tidak ada pemakaian listrik berlebih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020103261",
                    "waktu_lapor": "01/02/2023 11:35:12",
                    "waktu_response": "01/02/2023 11:36:54",
                    "waktu_recovery": "01/02/2023 14:01:27",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 8673,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NISYA ",
                    "alamat_pelapor": "JL JL. KP. BUARAN NO.14, SERUA, CIPUTAT, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "08977060575",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL BAYAR 16/01/2023 PENGAJUAN PROSES PB (R1MT / 900 VA), DENGAN NO REG 5436012259206 DAN NO AGENDA 543609912301162571. TGL 17/01/2023 PETUGAS DATANG A/N BP ANDRE MENGINFOKAN BAHWA TIDAK DAPAT DILAKUKAN REALISASI PENYAMBUNGAN DIKARNAKAN SEBELUMNYA PERNAH TERPASANG APP. TGL 20/01/2023 YBS DATANG KE AREA PLN DAN DI INFOKAN PETUGAS BAHWA NANTINYA AKAN ADA PETUGAS YANG DATANG KE LOKASI, TGL 20/01/2023 DATANG PETUGAS ATAS NAMA BP BAYU FIRMANSYAH MENGINFOKAN BAHWA DENDA YANG HARUS DILAKUKAN PEMBAYARAN NOMINAL RP. 300.000 (SUDAH DI BAYARKAN KE REK YBS ATAS NAMA BAYU FIRMANSYAH DENGAN NO REK 1276726451). TGL 24/01/2023 BP BAYU MEMBERIKAN BUKTI BAYAR DENGAN NO REG 5436019009557 NAMUN TIDAK SESUAI DENGAN YANG YBS BAYARKAN, DAN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN KEMBALI DILOKASI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103267",
                    "waktu_lapor": "01/02/2023 11:35:42",
                    "waktu_response": "01/02/2023 11:45:08",
                    "waktu_recovery": "01/02/2023 12:49:48",
                    "durasi_response_time": 566,
                    "durasi_recovery_time": 3880,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM BADRI ",
                    "alamat_pelapor": "JL SYAIDAN PR PURI AGUNG LESTARI PRIMA BLOK C NO.19 RT-1 / RW-11 KEL TANAH BARU KEC BEJI KOTA DEPOK, SAMPING LAP GABAN ",
                    "no_telp_pelapor": "081317869414",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK DAPAT MELAKUKAN PEMBAYARAN TD DENGAN NO REG 5474015116212. PADA DATA AP2T PERMOHONAN BELUM DISAHKAN MANAGER.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020103268",
                    "waktu_lapor": "01/02/2023 11:35:49",
                    "waktu_response": "01/02/2023 11:37:14",
                    "waktu_recovery": "01/02/2023 11:43:09",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAINAL ARIFIN",
                    "alamat_pelapor": "JL BEDAK PASAR BARENG LANTAI DASAR JL. TERU No.",
                    "no_telp_pelapor": "6281234333652",
                    "keterangan_pelapor": "Saya tidak bisa beli token dimanapun. Kenapa\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103272",
                    "waktu_lapor": "01/02/2023 11:36:08",
                    "waktu_response": "01/02/2023 11:49:34",
                    "waktu_recovery": "01/02/2023 12:26:33",
                    "durasi_response_time": 806,
                    "durasi_recovery_time": 2219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAFIZ / hafiz_arrafi_",
                    "alamat_pelapor": "KAMPUNG MERDEKA DSN. KEDUNGMALING III RT. 019 RW. 008 DS. KEDUNGMALING KEC. SOOKO KAB. MOJOKERTO (DEPAN TOKO LOUHAN ELEKTRONIK)",
                    "no_telp_pelapor": "081249265164",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH  9070,44.",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5323020100391",
                    "waktu_lapor": "01/02/2023 11:36:14",
                    "waktu_response": "01/02/2023 11:52:58",
                    "waktu_recovery": "01/02/2023 12:44:01",
                    "durasi_response_time": 1004,
                    "durasi_recovery_time": 3063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14027168518",
                    "nama_pelapor": "IBU WIDIA",
                    "alamat_pelapor": "JL ANYELIR 9 NO 8 BLOK 14 PERUM BUMI RANCAEKEK KENCANA KEC RANCAEKEK KEL RANCAEKEK KENCANA KAB  BANDUNG ",
                    "no_telp_pelapor": "081320326069",
                    "keterangan_pelapor": "GANGGUAN LPB REJECT , VKRN 43, PTL MENYALA  SISA STROOM 84 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RANCAEKEK"
                },
                {
                    "no_laporan": "K5423020103276",
                    "waktu_lapor": "01/02/2023 11:36:50",
                    "waktu_response": "01/02/2023 12:15:49",
                    "waktu_recovery": "01/02/2023 12:28:03",
                    "durasi_response_time": 2339,
                    "durasi_recovery_time": 734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "i gede sudarsana",
                    "alamat_pelapor": "DN BR.WANGSIAN No. WISMA KERT",
                    "no_telp_pelapor": "6287862304506",
                    "keterangan_pelapor": "meteran bermasalah tidak bisa memasukan token pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5423020103278",
                    "waktu_lapor": "01/02/2023 11:36:56",
                    "waktu_response": "01/02/2023 11:37:31",
                    "waktu_recovery": "01/02/2023 11:45:29",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDI SANTOSO",
                    "alamat_pelapor": "JL JL.TERUSAN DIENG NO.7A RT.4 RW.1 PISANG No.",
                    "no_telp_pelapor": "6281234332493",
                    "keterangan_pelapor": "kapan mau dipasang mcb dirumah saya\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103279",
                    "waktu_lapor": "01/02/2023 11:36:56",
                    "waktu_response": "01/02/2023 11:53:09",
                    "waktu_recovery": "01/02/2023 12:19:43",
                    "durasi_response_time": 973,
                    "durasi_recovery_time": 1594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irving",
                    "alamat_pelapor": "Blok F no. 8",
                    "no_telp_pelapor": "6282122984054",
                    "keterangan_pelapor": "biaya kWh meter melonjak, ada kecurigaan tidak beres kWh meter nya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103283",
                    "waktu_lapor": "01/02/2023 11:37:15",
                    "waktu_response": "01/02/2023 12:04:59",
                    "waktu_recovery": "01/02/2023 12:28:11",
                    "durasi_response_time": 1664,
                    "durasi_recovery_time": 1392,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUDA",
                    "alamat_pelapor": "Jl. Laksamana R.E.Martadinata gg melati no23",
                    "no_telp_pelapor": "628994240901",
                    "keterangan_pelapor": "tagihan saya naik padahal tidak ada penambahan pemakaian eloektronik malahan berkurang elekteoniknya, rata2 3 bulan trakhi hanya 2600000, tp bulan ini sampai 326000 tolong di cek kembali",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020103284",
                    "waktu_lapor": "01/02/2023 11:37:39",
                    "waktu_response": "01/02/2023 11:43:43",
                    "waktu_recovery": "01/02/2023 11:50:18",
                    "durasi_response_time": 364,
                    "durasi_recovery_time": 395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARITA ",
                    "alamat_pelapor": "JL RAYA JT BENING RT-4 / RW-3 NO 22 E KEL PONDOK GEDE KEC JATI BENING KOTA BEKASI JAWA BARAT ( SETEMPAT ALMIRA SALO MUSLIMAH JATI BENING ",
                    "no_telp_pelapor": "081213146044",
                    "keterangan_pelapor": "TGL 31/01/23  PELANGGAN MELAKUKAN TRANSAKSI PEMBELIAN TOKEN DENGAN ID METER ( 14259743913 )SEBESAR RP 1.000.000,-  ( 5954 7318 8846 4082 6830 ) DAN SAAT DIINPUT KE APP PRABAYAR TERTERA PERIKSA. TGL 01/02/23 PERGANTIAN APP DIKARENAKAN APP TERTERA PERIKSA DENGAN ID METER BARU ( 56226156356 ). PELANGGAN MENGINGINKAN DILAKUKAN KONVERSI TOKEN KE ID METER BARU. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103287",
                    "waktu_lapor": "01/02/2023 11:37:48",
                    "waktu_response": "01/02/2023 11:40:03",
                    "waktu_recovery": "01/02/2023 12:01:23",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 1280,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL BEKASI TIMUR RAYA KM 17 NO 83 KP JATI RT8/1 KEL JATINEGARA KAUM KEC PULO GADUNG JAKARTA TIMUR. ",
                    "no_telp_pelapor": "08121997061",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN AGAR APP LEBIH AMAN. PEMOHON SBG YANG DIBERIKUASA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5223020100742",
                    "waktu_lapor": "01/02/2023 11:37:50",
                    "waktu_response": "01/02/2023 11:41:44",
                    "waktu_recovery": "01/02/2023 11:49:44",
                    "durasi_response_time": 234,
                    "durasi_recovery_time": 480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007615771",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "GRIYA ASRI 2 BLOK G5 NO 40 RT 09/26 SUMBER JAYA TAMBUN SELATAN",
                    "no_telp_pelapor": "0811562274",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100572, LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 8940, ST APP TGL 01-02-2023= 5696. REK BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. \\n BANGUNAN DIHUNI, BERPAGAR TIDAK TERKUNCI, KWH METER MUDAH DIJANGKAU PETUGAS DATANG, ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103289",
                    "waktu_lapor": "01/02/2023 11:37:55",
                    "waktu_response": "01/02/2023 11:43:47",
                    "waktu_recovery": "01/02/2023 11:50:57",
                    "durasi_response_time": 352,
                    "durasi_recovery_time": 430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUPRIYO",
                    "alamat_pelapor": "JL JL. BOROBUDUR, PS. BLIMBING 3 / LOS III No.",
                    "no_telp_pelapor": "6281234330510",
                    "keterangan_pelapor": "Mohon informasi untuk tambah daya diskon\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020103290",
                    "waktu_lapor": "01/02/2023 11:37:55",
                    "waktu_response": "01/02/2023 11:59:54",
                    "waktu_recovery": "01/02/2023 13:14:41",
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 4487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CHINTIA WINDA ",
                    "alamat_pelapor": "JALAN HAJI MUCHTAR RAYA KEJAKSAAN 1 NO. 1 RT 03/06 KREO LARANGAN KOTA TANGERANG (SEBRANG SMP 245) BISA DIHUBUNGI NOMOR ITU",
                    "no_telp_pelapor": "0816818069",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 01/02/23 SEBESAR RP. 20.000,- DENGAN NO. TOKEN 10455520289775054394. SISA TOKEN 136,11KWH.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5123020100646",
                    "waktu_lapor": "01/02/2023 11:38:01",
                    "waktu_response": "01/02/2023 11:46:29",
                    "waktu_recovery": "01/02/2023 11:53:59",
                    "durasi_response_time": 508,
                    "durasi_recovery_time": 450,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IMA",
                    "alamat_pelapor": "PR OMAH KWENI BLOK A 23 KEL ANGGASWANGI KEC SUKODONO KAB SIDOARJO\\n",
                    "no_telp_pelapor": "03199643972",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH SR , DIKARENAKAN RENOVASI \\nNIK PELANGGAN 3515144305820001",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K1223020100147",
                    "waktu_lapor": "01/02/2023 11:38:54",
                    "waktu_response": "01/02/2023 13:38:33",
                    "waktu_recovery": "01/02/2023 14:24:07",
                    "durasi_response_time": 7179,
                    "durasi_recovery_time": 2734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "56123185847",
                    "nama_pelapor": "BP JOHAN",
                    "alamat_pelapor": "JL SUASA NO. 8 RT -/- KEL. KOTA BANGUN KEC. MEDAN MARELAN KOTA MEDAN DIDEKAT WIHARA",
                    "no_telp_pelapor": "081265827880",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 20 KWH. NO TOKEN : 12981421658348929101",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020103294",
                    "waktu_lapor": "01/02/2023 11:38:54",
                    "waktu_response": "01/02/2023 12:24:10",
                    "waktu_recovery": "01/02/2023 12:32:23",
                    "durasi_response_time": 2716,
                    "durasi_recovery_time": 493,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anisa fitri",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6281331966912",
                    "keterangan_pelapor": "halo kak berusan sy mengisi token sebesar 100 ribu. sudah masuk dan ada notifikasi berhasil di aplikasi. tapi setelah itu tdk sengaja terpencet tombol “token sudah digunakan” dan hasilnya berubah jadi “peringatan token akan habis”. tapi saya cek di meterannya nominalnya sudah benar, tidak berkurang. apakah berpengaruh karena ketidak sengajaan saya menekan tombol tersebut kk? mohon infonya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020103298",
                    "waktu_lapor": "01/02/2023 11:39:24",
                    "waktu_response": "01/02/2023 11:41:25",
                    "waktu_recovery": "01/02/2023 13:59:33",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 8288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU YANI",
                    "alamat_pelapor": "JL CINERE RAYA NO 9-10 KEL  CINERE KEC CINERE DEPOK ",
                    "no_telp_pelapor": "02186616852",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN  REK JAN 23  BERIKUT BK  TELAH DILUNASI PTL MINTA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103300",
                    "waktu_lapor": "01/02/2023 11:39:19",
                    "waktu_response": "01/02/2023 11:53:52",
                    "waktu_recovery": "01/02/2023 12:00:43",
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAHLIAN",
                    "alamat_pelapor": "JL .P.BAKUNG DSN.I No.0",
                    "no_telp_pelapor": "6285277911707",
                    "keterangan_pelapor": "kabel sr terlalu rendah/kendor takut di pegang anak anak mohon perbaiki..karena banyak anak sekolah..",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020103302",
                    "waktu_lapor": "01/02/2023 11:39:21",
                    "waktu_response": "01/02/2023 11:44:45",
                    "waktu_recovery": "01/02/2023 11:46:29",
                    "durasi_response_time": 324,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mubarok Yahya",
                    "alamat_pelapor": "KP JUNGJANG 2 No.0 RT.001 RW.06 A WINANGUN",
                    "no_telp_pelapor": "6289637310400",
                    "keterangan_pelapor": "Jumlah KWh yang tertera di struk pembayaran dengan real di KWh kok beda jauh, mohon ditindak lanjuti \\ndi struk pembayaran  8720 - 9042\\ndi real KWh. 5228",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020103306",
                    "waktu_lapor": "01/02/2023 11:39:57",
                    "waktu_response": "01/02/2023 13:52:45",
                    "waktu_recovery": "01/02/2023 14:15:11",
                    "durasi_response_time": 7968,
                    "durasi_recovery_time": 1346,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD AKIL ",
                    "alamat_pelapor": "KOS KOSAN JL SERUT DS TINGGEDE KEC MARAWOLA KAB  SIGI ( KAMAR NO 2 )",
                    "no_telp_pelapor": "081231389643",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 ( 47.95 KWH  ) NO TOKEN : 6237 4232 0393 1628 5481 \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020103313",
                    "waktu_lapor": "01/02/2023 11:40:34",
                    "waktu_response": "01/02/2023 11:43:51",
                    "waktu_recovery": "01/02/2023 15:53:49",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 14998,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "12483",
                    "nama_pelapor": "BP RAFI",
                    "alamat_pelapor": "JL KP LEGOSO GG H KOENG  RT5/1 BLOK 0 NO 0 KEL PISANGAN KEC- ",
                    "no_telp_pelapor": "081382599949",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN REK JAN 23 SERTA BIAYA KETERLAMBATAN TELAH DILUNASI MELALUI ATM BCA .MOHON PTL SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5323020100397",
                    "waktu_lapor": "01/02/2023 11:40:28",
                    "waktu_response": "01/02/2023 12:17:03",
                    "waktu_recovery": "01/02/2023 15:24:23",
                    "durasi_response_time": 2195,
                    "durasi_recovery_time": 11240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL MAWAR NO 2 TUPAREV  RT 0 RW 0 KEL KEDAWUNG KEC KEDAWUNG KAB CIREBON ",
                    "no_telp_pelapor": "02318250577",
                    "keterangan_pelapor": "MOHON BANTU INFORMASI NO ID PEL AN UTIN MURDIATIN, PASKABAYAR DI ALAMAT JL MAWAR NO 2 TUPAREV  RT 0 RW 0 KEL KEDAWUNG KEC KEDAWUNG KAB CIREBON KARENA PELANGGAN TIDAK MENGETAHUI NO ID PEL NYA SEHINGGA SULIT MELAKUKAN PEMBAYARAN TAGLISNYA. MOHON KONFIRMSSI PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020103315",
                    "waktu_lapor": "01/02/2023 11:41:04",
                    "waktu_response": "01/02/2023 12:59:25",
                    "waktu_recovery": "01/02/2023 15:24:36",
                    "durasi_response_time": 4701,
                    "durasi_recovery_time": 8711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dicky Saputra",
                    "alamat_pelapor": "XX BINCAU INDAH BLOK U NO.01 No.0 RT. RW.",
                    "no_telp_pelapor": "6281257707993",
                    "keterangan_pelapor": "Daya listrik naik turun, pembayaran membengkak tidak sesuai dengan penggunaan daya, mohon d cek",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MARTAPURA (UIW KALSELTENG)"
                },
                {
                    "no_laporan": "K5423020103319",
                    "waktu_lapor": "01/02/2023 11:41:31",
                    "waktu_response": "01/02/2023 11:45:27",
                    "waktu_recovery": "01/02/2023 11:53:41",
                    "durasi_response_time": 236,
                    "durasi_recovery_time": 494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86830",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "LOKASI : JL RAYA DADAP NO 36A RT 01 RW 06 KEL DADAP KEC KOSAMBI KAB TANGERANG BANTEN",
                    "no_telp_pelapor": "02155956859",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES MIGRASI (B2 / 16500 VA - B2T / 16500 VA) SETEMPAT BENGKEL. PROSES TSB TIDAK DAPAT DILAKUKAN DI PLN 123 KETERANGAN PADA AP2T ID PEL INI MASIH DALAM PROSES PERMOHONAN. PEMOHON SEBAGAI PEMILIK PERSIL, NO KTP PEMILIK 3603140507650003 A.N RUDY TANUDJAYA NUR",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5323020100398",
                    "waktu_lapor": "01/02/2023 11:41:32",
                    "waktu_response": "01/02/2023 11:45:36",
                    "waktu_recovery": "01/02/2023 11:48:39",
                    "durasi_response_time": 244,
                    "durasi_recovery_time": 183,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000010048",
                    "nama_pelapor": "BPK HENDRA",
                    "alamat_pelapor": "JL RANCAGOONG II NO 10 RT -/- KEL GUMURUH KEC BATUNUNGGAL KOTA BANDUNG // SEBERANG TAMAN RW 08",
                    "no_telp_pelapor": "081224003350",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PS DENGAN NO AGENDA 535519932302010001 DAN NO REG 5355129005934, DAN PELANGGAN MENDAPATKAN EMAIL DAN PELANGGAN TIDAK MERASA MENGAJUKAN PERMOHONAN TERSEBUT , MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020103321",
                    "waktu_lapor": "01/02/2023 11:41:34",
                    "waktu_response": "01/02/2023 13:21:13",
                    "waktu_recovery": "01/02/2023 16:18:48",
                    "durasi_response_time": 5979,
                    "durasi_recovery_time": 10655,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL CIMANUK 1 No.99 RT.10 RW.5 JL GEDANG",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar penambahan daya telah dimasukan ke ULP teluk segara akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatan nya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020103323",
                    "waktu_lapor": "01/02/2023 11:42:02",
                    "waktu_response": "01/02/2023 11:48:38",
                    "waktu_recovery": "01/02/2023 13:29:33",
                    "durasi_response_time": 396,
                    "durasi_recovery_time": 6055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "448775",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL PER BUMI MAS RAYA BLK D-7 NO 1 RT 3/08 KEL CIKOKOL KEC TANGGERANG KOTA TANGGERANG ",
                    "no_telp_pelapor": "08111555637",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 1/02/23  PELANGGAN DENGAN ID METER 14046197993 MELAKUKAN PEMBELIAN TOKEN NAMUN GAGAL. BERDASARKAN DATA PADA P2APST TERTERA : SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 20.42  KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103326",
                    "waktu_lapor": "01/02/2023 11:42:12",
                    "waktu_response": "01/02/2023 11:55:34",
                    "waktu_recovery": "01/02/2023 11:57:15",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "putra",
                    "alamat_pelapor": "JL RAYA No.675 RT.001 RW.04 CMHI TGH",
                    "no_telp_pelapor": "6285710927570",
                    "keterangan_pelapor": "knp tdk bs proses tmbh daya ya ? keterangan ada piutang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020103329",
                    "waktu_lapor": "01/02/2023 11:42:39",
                    "waktu_response": "01/02/2023 12:42:29",
                    "waktu_recovery": "01/02/2023 13:33:23",
                    "durasi_response_time": 3590,
                    "durasi_recovery_time": 3054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DENDI",
                    "alamat_pelapor": "PR CITRA INDAH ROSEMARY BLOK BC 02 NO 11 KEL SINGAJAYA KEC JONGGOL KAB BOGOR. ACUAN LOKASI POS SEKURITU BELOK KANAN, RUMAH KE 5 DR UJUNG",
                    "no_telp_pelapor": "085311771979",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 17.19. PTL TIDAK PADAM. NO TOKEN 5289 0663 0878 7442 7801",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020103338",
                    "waktu_lapor": "01/02/2023 11:43:18",
                    "waktu_response": "01/02/2023 11:58:11",
                    "waktu_recovery": "01/02/2023 14:34:40",
                    "durasi_response_time": 893,
                    "durasi_recovery_time": 9389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "merlin siregar",
                    "alamat_pelapor": "KP PAMAHAN No.0 RT.001 RW.04 SETIAMULYA",
                    "no_telp_pelapor": "6287747150601",
                    "keterangan_pelapor": "tidak bisa Isi ulang token ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020103339",
                    "waktu_lapor": "01/02/2023 11:43:19",
                    "waktu_response": "01/02/2023 13:21:19",
                    "waktu_recovery": "01/02/2023 16:18:56",
                    "durasi_response_time": 5880,
                    "durasi_recovery_time": 10657,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL RD FATTAH 6 No.0 RT.5 RW.3 SM DEWA",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar penambahan daya telah dimasukan ke ULP teluk segara akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatannya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020103342",
                    "waktu_lapor": "01/02/2023 11:43:40",
                    "waktu_response": "01/02/2023 11:48:47",
                    "waktu_recovery": "01/02/2023 13:29:26",
                    "durasi_response_time": 307,
                    "durasi_recovery_time": 6039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRMA",
                    "alamat_pelapor": "JL AKASIA 3 BLK AS NO 17 PR TAMAN ROYAL 3 KEL TANAH TINGGI KEC CIPONDOH TANGERANG (DEKAT TOKO BUKU TALAGO)",
                    "no_telp_pelapor": "082323637898",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  28.52 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103344",
                    "waktu_lapor": "01/02/2023 11:43:58",
                    "waktu_response": "01/02/2023 11:47:23",
                    "waktu_recovery": "01/02/2023 12:12:54",
                    "durasi_response_time": 205,
                    "durasi_recovery_time": 1531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SISWANTO",
                    "alamat_pelapor": "PR TAMAN COSMOS BLOK P NO. 6 JL.-  RT-7 / RW-7 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ACUAN LOKASI DKT ORANG JUAL KELAPA",
                    "no_telp_pelapor": "02121194067",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 2537.70",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103350",
                    "waktu_lapor": "01/02/2023 11:44:28",
                    "waktu_response": "01/02/2023 11:44:43",
                    "waktu_recovery": "01/02/2023 12:01:40",
                    "durasi_response_time": 15,
                    "durasi_recovery_time": 1017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86083073725",
                    "nama_pelapor": "BP RADEN ",
                    "alamat_pelapor": "JL BUDI MULIA  RT 4 RW 6 NO 26 B KEL   PADEMANGAN BARAT KEKC PADEMANGAN ACUAN   MASJID BAITURAHMAN ",
                    "no_telp_pelapor": "081398231181",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI  PROSES  GESER APP PEMOHON  YANG DIBERI KUASA .  BELUM ADA TINDAK LANJUT PELANGGAN SUDAH LAPOR DENGAN NO K5423012502529 NAMUNT IDAK KONFIRMASI DALAM WAKTU 1 X 56 JAM ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103354",
                    "waktu_lapor": "01/02/2023 11:44:33",
                    "waktu_response": "01/02/2023 11:49:35",
                    "waktu_recovery": "01/02/2023 11:57:14",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muchammad Agus Wibyantoro",
                    "alamat_pelapor": "JL BOUGENVILLE No. RT.2 RW.3 OESAPA",
                    "no_telp_pelapor": "6285333412068",
                    "keterangan_pelapor": "mohon di bantu pemasangan seal kwh pada bangunan tower ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUPANG"
                },
                {
                    "no_laporan": "K5423020103355",
                    "waktu_lapor": "01/02/2023 11:44:35",
                    "waktu_response": "01/02/2023 11:54:09",
                    "waktu_recovery": "01/02/2023 11:58:12",
                    "durasi_response_time": 574,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Henry Arifin",
                    "alamat_pelapor": "JL HASANUDIN RUKO ROYAL NO. 2 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "628164249737",
                    "keterangan_pelapor": "selamat siang Bpk/ibu PLN, \\nkami baru mengajukan proses perubahan daya 2200-11.000 va dengan nomor registrasi 5205115043237...\\nmohon ijin apakah bisa langsung saya bayar? \\nterimakasih atas perhatian dan kerjasama",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SURAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020103356",
                    "waktu_lapor": "01/02/2023 11:44:37",
                    "waktu_response": "01/02/2023 13:21:30",
                    "waktu_recovery": "01/02/2023 16:18:38",
                    "durasi_response_time": 5813,
                    "durasi_recovery_time": 10628,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL ZAINUL ARIFIN KEL PADANG NANGKA KEC SING No.0 RT.3 RW.2",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar penambahan daya telah dimasukan ke ULP teluk segara akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatannya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NUSA INDAH"
                },
                {
                    "no_laporan": "K5423020103357",
                    "waktu_lapor": "01/02/2023 11:44:40",
                    "waktu_response": "01/02/2023 11:45:07",
                    "waktu_recovery": "01/02/2023 14:39:38",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 10471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "elsa",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DURI"
                },
                {
                    "no_laporan": "K5423020103360",
                    "waktu_lapor": "01/02/2023 11:45:18",
                    "waktu_response": "01/02/2023 11:46:44",
                    "waktu_recovery": "01/02/2023 11:50:58",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU WIRDA ",
                    "alamat_pelapor": "JL TROFOL BUNTU  KP CIKUNIR  RT-2 / RW-8 NO 75 KEL JT KERAMAT KEC JT ASIH KOTA BEKASI ACUAN LOKASI SMP YAYASAN TASKIA",
                    "no_telp_pelapor": "0895384426411",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 424.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103367",
                    "waktu_lapor": "01/02/2023 11:45:44",
                    "waktu_response": "01/02/2023 11:53:56",
                    "waktu_recovery": "01/02/2023 12:19:50",
                    "durasi_response_time": 492,
                    "durasi_recovery_time": 1554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Liesa",
                    "alamat_pelapor": "JL DANAU MANINJAU 4 No.115 RT.002 RW.07 DPK 2 TMR",
                    "no_telp_pelapor": "6281290128482",
                    "keterangan_pelapor": "listrik padam,apakah memang sedang ada gangguan di sekitar rumah saya atau tidak?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103369",
                    "waktu_lapor": "01/02/2023 11:45:53",
                    "waktu_response": "01/02/2023 11:54:43",
                    "waktu_recovery": "01/02/2023 12:31:10",
                    "durasi_response_time": 530,
                    "durasi_recovery_time": 2187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade",
                    "alamat_pelapor": "PR GR GEMILANG RESID BL-A No.13",
                    "no_telp_pelapor": "628128723328",
                    "keterangan_pelapor": "Mohon menghubungi nomor +62 812-8723-328 untuk permohonan PD yang sudah di bayar dengan no reg 1290615012565 untuk penggantian mcb",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020103371",
                    "waktu_lapor": "01/02/2023 11:46:16",
                    "waktu_response": "01/02/2023 12:00:34",
                    "waktu_recovery": "01/02/2023 13:43:44",
                    "durasi_response_time": 858,
                    "durasi_recovery_time": 6190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TUNGGA DEWA",
                    "alamat_pelapor": "KK BINTARO JL PUTER 5 BL ED 5 NO. 14 KEL JURANG MANGU TIMUR KEC PONDOK AREN TANGERANG SELATAN ",
                    "no_telp_pelapor": "0811156489",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103372",
                    "waktu_lapor": "01/02/2023 11:46:17",
                    "waktu_response": "01/02/2023 11:48:52",
                    "waktu_recovery": "01/02/2023 13:45:48",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 7016,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU RINA ",
                    "alamat_pelapor": "JL DASA RAYA RT 007/01 NO 49 KEL GANDARIA UTARA",
                    "no_telp_pelapor": "081219463354",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN BERMAKSUD MELAKUKAN PEMBAYARAN TUNGGAKAN REK JAN 23 NAMUN PADA DATA AP2T TGL 31/01/23 TELAH DILUNASI. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN TERKAIT DANA TALANGAN. PELANGGAN BERSEDIA MELAKUKAN PELUNASAN TAGIHAN NAMUN MENGINGINKAN KEBENARAN ATAS PEMBAYARAN TSB TELEBIH DAHULU. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103373",
                    "waktu_lapor": "01/02/2023 11:46:17",
                    "waktu_response": "01/02/2023 13:30:47",
                    "waktu_recovery": "01/02/2023 14:23:59",
                    "durasi_response_time": 6270,
                    "durasi_recovery_time": 3192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Freddy Holong M Aritonang",
                    "alamat_pelapor": "JL KOMP BTN BLOK C NO. 11 KEL BESAR KEC MEDAN LABUAN KOTA MEDAN, KODE POS 20251. LOKASI : - ",
                    "no_telp_pelapor": "6281919910155",
                    "keterangan_pelapor": "no kode token sudah dimasukkan tetapi gagal\\n\\nPELANGGAN MENGHUBUNGI CC PLN 123 CC.55.WIDYA",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5123020100670",
                    "waktu_lapor": "01/02/2023 11:46:34",
                    "waktu_response": "01/02/2023 11:51:25",
                    "waktu_recovery": "01/02/2023 12:18:06",
                    "durasi_response_time": 291,
                    "durasi_recovery_time": 1601,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000355281",
                    "nama_pelapor": "IBU JUNIATI NINGSIH",
                    "alamat_pelapor": "JL GUBENG KLINGSINGAN 2 NO 6 RT-0 / RW- 3 KEC GUBENG KEL GUBENG KOD SURABAYA",
                    "no_telp_pelapor": "085804059003",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123013101399 (TANGGAL 31-01-2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31-01-2023 TAGIHAN BULAN 01-2023 BESERTA BK TELAH DILUNASI VIA PC POS BANK ARTHA GRAHA -  PTL MINTA DISAMBUNG KEMBALI ) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020103377",
                    "waktu_lapor": "01/02/2023 11:46:46",
                    "waktu_response": "01/02/2023 11:49:10",
                    "waktu_recovery": "01/02/2023 11:58:36",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAINUL ARIFIN",
                    "alamat_pelapor": "JL LANGSEP I No.50 RT.13 RW.3 GELURAN KE",
                    "no_telp_pelapor": "6285234244529",
                    "keterangan_pelapor": "tidak bisa masukkan pulsa muncul tulisan periksa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020103385",
                    "waktu_lapor": "01/02/2023 11:47:14",
                    "waktu_response": "01/02/2023 14:10:44",
                    "waktu_recovery": "02/02/2023 18:38:18",
                    "durasi_response_time": 8610,
                    "durasi_recovery_time": 102454,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "405984",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "ASEM MULYA 73 DAN ASEM MULYA 75",
                    "no_telp_pelapor": "0818504277",
                    "keterangan_pelapor": "KURANG TAGIH. ST AW 23838, ST AK 23838 REK FEBRUARI 2023, ST APP TGL \\n1/2/2023 = 18773 REK BELUM DILUNASI). RUMAH BERPAGAR DIHUNI PETUGAS RUTIN DATANG. SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.KURNIAWAN.LC TGL. 01/02/2023 JAM 12:15",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5423020103387",
                    "waktu_lapor": "01/02/2023 11:47:40",
                    "waktu_response": "01/02/2023 12:31:23",
                    "waktu_recovery": "01/02/2023 13:19:58",
                    "durasi_response_time": 2623,
                    "durasi_recovery_time": 2915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raisa Zhafira",
                    "alamat_pelapor": "DN JULUNG LAOK No.",
                    "no_telp_pelapor": "6285940843001",
                    "keterangan_pelapor": "Mau di isi token selalu bertulis gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5323020100403",
                    "waktu_lapor": "01/02/2023 11:47:53",
                    "waktu_response": "01/02/2023 11:52:35",
                    "waktu_recovery": "01/02/2023 13:21:42",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 5347,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU JUN",
                    "alamat_pelapor": "PR DT BANDARA PERMAI BLK FS1 NO.6 JL.PERANCIS KEC.KOSAMBI KEL.JATIMULYA KAB.TANGGERANG",
                    "no_telp_pelapor": "087885500070",
                    "keterangan_pelapor": "MOHON BANTU KONVERSI STROOM YG BELUM DI INPUTKAN  KARENA SEBELUMNYA ADA PERGANTIAN APP METER NOMINAL RP 50.000 (00036287466332253308) DARI NO METER LAMA 56601807045 KE NO METER BARU 14460910418, MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103392",
                    "waktu_lapor": "01/02/2023 11:48:12",
                    "waktu_response": "01/02/2023 11:48:54",
                    "waktu_recovery": "01/02/2023 13:08:39",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 4785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PARGIONO",
                    "alamat_pelapor": "KP PDK PAKULONAN RT 4 RW 4 BLOK H7 NO 1 KEL.PAKU ALAM KEC.SERPONG UTARA KOTA TANGERANG SELATAN BANTEN . DEKAT MASJID MIFTAHUL HUDA",
                    "no_telp_pelapor": "08121859979",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 780.92. PTL TIDAK PADAM. NO TOKEN 0310 0272 0081 2290 1333",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103398",
                    "waktu_lapor": "01/02/2023 11:48:43",
                    "waktu_response": "01/02/2023 12:58:17",
                    "waktu_recovery": "01/02/2023 15:21:31",
                    "durasi_response_time": 4174,
                    "durasi_recovery_time": 8594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL KHWAHIDHASYIM PALEMBANG",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar 21 Desember 2022 penambahan daya telah dimasukan ke ULP ampera akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatannya. issue sebelumnya over capacity hingga saat ini sudah lebih dari 25 hari kerja setelah pembayaran. mohon dibantu percepatannya atau mohon dibantu surat balasan kepada kami jika memang PLN membutuhkan waktu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5323020100404",
                    "waktu_lapor": "01/02/2023 11:48:53",
                    "waktu_response": "01/02/2023 11:52:42",
                    "waktu_recovery": "01/02/2023 12:06:28",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 826,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000808110736855",
                    "nama_pelapor": "IBU YANTI ",
                    "alamat_pelapor": "KK GRIYA ASRI PAKUSARAKAN BLOK D NO.12 JL SUMAWINATA RT5/25 KEL TANI MULYA KEC NGAMPRAH KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "02220667429",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN TAGIHAN MELONJAK DENGAN ST AKHIR PLN 41246 29/01/2023 , ST AKHIR PELANGGAN 41317 01/02/2023 REKENING SUDAH BELUM MENUNGGU KOREKSI. PERSIL DIHUNI. KONDISI APP MUDAH. PETUGAS CATER TIDAK PERNAH DATANG. IDPEL 535811548528 .MOHON KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020103401",
                    "waktu_lapor": "01/02/2023 11:49:11",
                    "waktu_response": "01/02/2023 14:10:32",
                    "waktu_recovery": "02/02/2023 18:38:29",
                    "durasi_response_time": 8481,
                    "durasi_recovery_time": 102477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "009586774",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "JL ASEM MULYA NO 73 RT 8 RW 3 KEL ASEM ROWO KEC ASEM ROWO KOTA SURABAYA ",
                    "no_telp_pelapor": "0818504277",
                    "keterangan_pelapor": "KURANG TAGIH. ST AW 23838, ST AK 23838 REK FEBRUARI 2023, ST APP TGL \\n1/2/2023 = 23849 REK BELUM DILUNASI). RUMAH BERPAGAR DIHUNI PETUGAS RUTIN DATANG. SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.KURNIAWAN.LC TGL. 01/02/2023 JAM 12:15",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5423020103403",
                    "waktu_lapor": "01/02/2023 11:49:22",
                    "waktu_response": "01/02/2023 17:18:11",
                    "waktu_recovery": "01/02/2023 21:52:15",
                    "durasi_response_time": 19729,
                    "durasi_recovery_time": 16444,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad helmi",
                    "alamat_pelapor": "JL KAMP TEMPLEK No. RT. 4 RW. 2 KALISAT",
                    "no_telp_pelapor": "6285232496542",
                    "keterangan_pelapor": "Pembelian token selalu gagal, ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KALISAT"
                },
                {
                    "no_laporan": "K5423020103404",
                    "waktu_lapor": "01/02/2023 11:49:30",
                    "waktu_response": "01/02/2023 11:52:33",
                    "waktu_recovery": "01/02/2023 13:21:05",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 5312,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SATRIO",
                    "alamat_pelapor": "JALAN ALPUKAT, TIDAK ADA NOMOR RUMAH, RT/RW 001/008, KEL. DUREN SERIBU, KEC. BOJONGSARI, DEPOK. ",
                    "no_telp_pelapor": "08999654345",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  DENGAN SISA KWH 170. ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5323020100406",
                    "waktu_lapor": "01/02/2023 11:49:31",
                    "waktu_response": "01/02/2023 12:05:37",
                    "waktu_recovery": "01/02/2023 12:48:18",
                    "durasi_response_time": 966,
                    "durasi_recovery_time": 2561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006961868",
                    "nama_pelapor": "BU NISA",
                    "alamat_pelapor": "JL JATAYU KP SETIA SERANG  BLOK SETIA RT-002 / RW-04NO - DS SERANG KEC KALENGAN KAB CIREBON DKT PATUNG SERANG",
                    "no_telp_pelapor": "02318826078",
                    "keterangan_pelapor": "TAGIHAN MELONJAK IDPEL 533311137981 STAND PELANGGAN 26344 TGL 1/2/23, STAND APLIKASI 26502 TGL 31/1/23, TAGIHAN BELUM LUNAS MENUNGGU KOREKSI. PERSIL JARANG DIHUNI, BERPAGAR NAMUN TIDAK DIKUNCI, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020103407",
                    "waktu_lapor": "01/02/2023 11:49:37",
                    "waktu_response": "01/02/2023 11:52:44",
                    "waktu_recovery": "01/02/2023 11:58:56",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LISDES SAHDA",
                    "alamat_pelapor": "Bolang",
                    "no_telp_pelapor": "6285623001812",
                    "keterangan_pelapor": "Token ga bisa masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5323020100408",
                    "waktu_lapor": "01/02/2023 11:49:46",
                    "waktu_response": "01/02/2023 11:55:47",
                    "waktu_recovery": "01/02/2023 12:37:53",
                    "durasi_response_time": 361,
                    "durasi_recovery_time": 2526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119053310",
                    "nama_pelapor": "BP HENDRA",
                    "alamat_pelapor": "JL BATUTULIS GG JAYATUNGGAL RT 2 RW 3 NO 2 A KEL BATUTULIS KEC LAYUNGSARI KOTA BOGOR",
                    "no_telp_pelapor": "02518381170",
                    "keterangan_pelapor": "PELANGGAN SUDAH MENGAJUKAN PERMOHONAN TURUN DAYA KE UNIT, SEBELUMNYA MENGAJUKAN DARI DAYA R3 13.200 VA - R1 2200 VA NAMUN INFOMASI DARI UNIT  APP METER TIDAK TERSEDIA SEHINGGA PELANGGAN DI SARANKAN TURUN DAYA KE DAYA 6600 VA. PELANGGAN DIINFORMASIKAN OLEH PETUGAS UNIT BAHWA RP/KWH DAYA R3 6600 VA ADALAH RP 1254/KWH SEHINGGA PELANGGAN BERSEDIA MENGAJUKAN PERMOHONAN TURUN DAYA 6600 VA. PELANGGAN MERASA KECEWA DAN BERKEBERATAN MENGGUNAKAN DAYA 6600 VA KARENA RP/KWH NYA TERNYATA SAMA DENGAN DAYA 13.200 VA. SUDAH DIJELASKAN TERKAIT RP/KWH DAYA 6600 VA NAMUN PELANGGAN INGIN MENDAPATKAN KONFIRMASI LEBIH LANJUT.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5323020100409",
                    "waktu_lapor": "01/02/2023 11:49:47",
                    "waktu_response": "01/02/2023 11:51:01",
                    "waktu_recovery": "01/02/2023 14:31:33",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 9632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL. SURYA WAHANA 1 PR SUNRISE GARDEN BLOK R3 NO. 7 RT-10 / RW-7  KEL. - KEC KEBON JERUK KOTA JAKARTA BARAT.// BELAKANG INDOMARET DEKAT SEKOLAH ISTUS",
                    "no_telp_pelapor": "08170121711",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO : K3223013100330 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI SD 1X6 JAM / MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 543301877510 .// ATAS NAMA MICHAEL WIJAYA NO. KTP (PELANGGAN) 317305412970004 SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER : 5411033007514 DI TANGGAL 31/01/23 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103410",
                    "waktu_lapor": "01/02/2023 11:49:55",
                    "waktu_response": "01/02/2023 11:52:21",
                    "waktu_recovery": "01/02/2023 11:58:47",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LISDES SAHDA",
                    "alamat_pelapor": "Bolang",
                    "no_telp_pelapor": "6285623001812",
                    "keterangan_pelapor": "Token ga bisa masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020103413",
                    "waktu_lapor": "01/02/2023 11:50:14",
                    "waktu_response": "01/02/2023 12:00:47",
                    "waktu_recovery": "01/02/2023 15:18:02",
                    "durasi_response_time": 633,
                    "durasi_recovery_time": 11835,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TAUFIQ",
                    "alamat_pelapor": "LOKASI : JL JAWA KP RAWA NO 1A RT 1  RW 5 BARAT KEL PONDOK PUCUNG KEC PONDOK AREN TANGSEL BANTEN . BELAKANG PERUM KUCICA",
                    "no_telp_pelapor": "0214806115",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PB KOLEKTIF ( R1T / 2200 VA) SEBANYAK 14 UNIT, PEMOHON SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103416",
                    "waktu_lapor": "01/02/2023 11:50:36",
                    "waktu_response": "01/02/2023 11:55:53",
                    "waktu_recovery": "01/02/2023 12:49:53",
                    "durasi_response_time": 317,
                    "durasi_recovery_time": 3240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dahniati nasution",
                    "alamat_pelapor": "JL RAHAYU TEMBUNG GG RUKUN PERCUT SEI",
                    "no_telp_pelapor": "6282277613531",
                    "keterangan_pelapor": "saya hanya pakai kipas angin saat tidur malam dan setelah nasi masak, Cok rice cooker saya cabut. mengapa saya mahal bayar listriknya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020103420",
                    "waktu_lapor": "01/02/2023 11:50:50",
                    "waktu_response": "01/02/2023 13:12:47",
                    "waktu_recovery": "01/02/2023 14:20:26",
                    "durasi_response_time": 4917,
                    "durasi_recovery_time": 4059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000791659",
                    "nama_pelapor": "BP ARYO",
                    "alamat_pelapor": "JL TERATAI KK MEGA REGENCY C07 NO 33 RT 11 RW 10 KEL SUKASARI KEC SERANG BARU KAB BEKASI // DEKAT GOR MEGA REGENCY LAP BULU TANGKIS",
                    "no_telp_pelapor": "02189923194",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEBRUARI 2023 ST AWAL = 34651 STAND AKHIR:34931 (DATA PADA ACMT:34931) ST APP TGL 01/02/23 = 34856. RUMAH DIHUNI DAN BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI DAN YBS INGIN SEGERA DI KONFIRMASI OLEH PETUGAS.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020103421",
                    "waktu_lapor": "01/02/2023 11:51:03",
                    "waktu_response": "01/02/2023 11:54:17",
                    "waktu_recovery": "01/02/2023 12:25:53",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 1896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad fauzyy",
                    "alamat_pelapor": "JL RAYA TANGGUL No. 0 RT. 4 RW. 3 CRH BANBAN",
                    "no_telp_pelapor": "6282301595259",
                    "keterangan_pelapor": "mau geser meter di 1 bangunan sudah 1 bulan lebih gak ad tindak lanjut dri plan terdekat gak ad survei at apah. sudha tlp juga belom ada kabr giman ini plan ini waktu kujnungan pertama foto kami ke pln",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANGGUL"
                },
                {
                    "no_laporan": "K5423020103422",
                    "waktu_lapor": "01/02/2023 11:51:03",
                    "waktu_response": "01/02/2023 11:54:20",
                    "waktu_recovery": "01/02/2023 12:19:58",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 1538,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14024064413",
                    "nama_pelapor": "IBU MURIL ",
                    "alamat_pelapor": "JL MANGGA RT-1 / RW-5 NO.6 KEL BEJI KEC BEJI KOTA DEPOK",
                    "no_telp_pelapor": "081281896618",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . PELANGGAN DENGAN ID METER 45086115701 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN. PADA DATA AP2T NO REG DIBATALKAN. PTL HAMPIR PADAM. SISA 0.1 KWH. \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103434",
                    "waktu_lapor": "01/02/2023 11:52:33",
                    "waktu_response": "01/02/2023 11:55:01",
                    "waktu_recovery": "01/02/2023 12:40:05",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 2704,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "heru Ferdiansyah",
                    "alamat_pelapor": "XX KOTO BARU PAYO BASUNG No.0 RT. RW.",
                    "no_telp_pelapor": "6282223554699",
                    "keterangan_pelapor": "mcb terbakar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAYAKUMBUH"
                },
                {
                    "no_laporan": "K5423020103435",
                    "waktu_lapor": "01/02/2023 11:52:43",
                    "waktu_response": "01/02/2023 11:57:45",
                    "waktu_recovery": "01/02/2023 13:18:49",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 4864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1655004",
                    "nama_pelapor": "BP THEO ",
                    "alamat_pelapor": "JL MENOREH RAYA NO 13 RT 1/1 KEL SAMPANGAN KEC GAJAH MUNGKUR KOTA SEMARANG JATENG // SETEMPAT RUKO  (PROSES PEMBANGUNAN RUKO ERAPHONE) ",
                    "no_telp_pelapor": "082299881010",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 20/01/23   PEMBAYARAN PROSES PD (R1T / 1300 VA - R3/ 13200 VA ) DENGAN NO AGENDA  523019922301184615 DAN NO REG 5230155052743. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5523020100411",
                    "waktu_lapor": "01/02/2023 11:52:45",
                    "waktu_response": "01/02/2023 12:02:52",
                    "waktu_recovery": "01/02/2023 12:11:31",
                    "durasi_response_time": 607,
                    "durasi_recovery_time": 519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GEDE SATWIKA",
                    "alamat_pelapor": "JL GUNUNG GEDE KAVLING PERSIK NO 8  BR MEKAR BUANA KEL  PADANGSAMBIAN KEC DENPASAR BARAT KOTA DENPASAR. LOKASI:  DEKAT RS BALI MED",
                    "no_telp_pelapor": "0361489529",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : ADA RENOVASI BANGUNAN \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020103436",
                    "waktu_lapor": "01/02/2023 11:52:38",
                    "waktu_response": "01/02/2023 11:56:07",
                    "waktu_recovery": "01/02/2023 12:37:37",
                    "durasi_response_time": 209,
                    "durasi_recovery_time": 2490,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JULAEHA",
                    "alamat_pelapor": "JL. PANGGUGAH RT 03 RW 10  CIOMAS, CIOMAS, KAB. BOGOR, JAWA BARAT -",
                    "no_telp_pelapor": "089670407311",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 25/01/23 PELANGGAN MELAKUKAN PEMBAYARAN PROSES PD DENGAN NO REGISTRASI: 5383115075301 NO AGENDA: 538310522301249433. SESUAI INFO PELANGGAN SUDAH DILAKUKAN SURVEY DAN BELUM ADA REALISASI PENYAMBUNGAN. PLN 123 SUDAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN MENGINGINKAN KONFIRMASI ATAS HAL TSB.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5123020100684",
                    "waktu_lapor": "01/02/2023 11:53:21",
                    "waktu_response": "01/02/2023 12:00:20",
                    "waktu_recovery": "01/02/2023 14:04:14",
                    "durasi_response_time": 419,
                    "durasi_recovery_time": 7434,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARLINA",
                    "alamat_pelapor": "JL RY SERPONG  PR BIZHUB SERPONG BLOK GF NO - 10 RT - RW - KEL GUNUNG SINDUR KEC PABUARAN KAB BOGOR ",
                    "no_telp_pelapor": "08128121343",
                    "keterangan_pelapor": "MOHON BANTUAN MG  I2 / 16500 KE I2T / 16500 NIK 3674010101670010 A/N KAU TUNG KARENA Id Pel ini masih dalam proses permohonan",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020103441",
                    "waktu_lapor": "01/02/2023 11:53:23",
                    "waktu_response": "01/02/2023 12:48:17",
                    "waktu_recovery": "01/02/2023 13:33:02",
                    "durasi_response_time": 3294,
                    "durasi_recovery_time": 2685,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bianda salsabila",
                    "alamat_pelapor": "JL JL. ANGKAWIJAYA NO.69 No.",
                    "no_telp_pelapor": "6289632593093",
                    "keterangan_pelapor": "claim sisa token saat tambah daya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020103442",
                    "waktu_lapor": "01/02/2023 11:53:29",
                    "waktu_response": "01/02/2023 11:58:32",
                    "waktu_recovery": "01/02/2023 13:26:14",
                    "durasi_response_time": 303,
                    "durasi_recovery_time": 5262,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDO",
                    "alamat_pelapor": " LK IV JL GALANG GG JATI NO 36 RT 008 RW 004",
                    "no_telp_pelapor": "081365648412",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK BLN/THN = 31362, ST APP TGL 1/2/2023 = \\n31131. REK BELUM DILUNASI. RUMAH DIHUNI TIDAK BERPAGAR APP MUDAH DIJANGKAU. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020103444",
                    "waktu_lapor": "01/02/2023 11:53:32",
                    "waktu_response": "01/02/2023 13:18:17",
                    "waktu_recovery": "01/02/2023 13:25:46",
                    "durasi_response_time": 5085,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "genda sasmita",
                    "alamat_pelapor": "bojong tugu 2 rt 17/04",
                    "no_telp_pelapor": "6285888856466",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,,,sudah beli d beberapa tempat gagal trus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020103447",
                    "waktu_lapor": "01/02/2023 11:53:47",
                    "waktu_response": "01/02/2023 12:06:37",
                    "waktu_recovery": "01/02/2023 19:57:14",
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 28237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Chyntia Sartika",
                    "alamat_pelapor": "Jalan Bunga Akasia 3",
                    "no_telp_pelapor": "6281274847084",
                    "keterangan_pelapor": "pembayarab minta 1 bulan dulu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K1423020100254",
                    "waktu_lapor": "01/02/2023 11:54:13",
                    "waktu_response": "01/02/2023 12:07:25",
                    "waktu_recovery": "01/02/2023 19:57:54",
                    "durasi_response_time": 792,
                    "durasi_recovery_time": 28229,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RUSMINI ",
                    "alamat_pelapor": "JLN.H. KOMARUDIN NO.76 RT 18 RW 0 KEL.RAJABASA RAYA KEC.RAJABASA RAYA KOTA BANDAR LAMPUNG. DI DEKAT PASAR TEMPEL.",
                    "no_telp_pelapor": "081369196418",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 22/01/23 TERJADI GANGGUAN PTL (APP RUSAK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG.PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI. PELANGGAN SUDAH MELAPOOR KE UNIT NAMUN BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020103451",
                    "waktu_lapor": "01/02/2023 11:54:21",
                    "waktu_response": "01/02/2023 12:15:53",
                    "waktu_recovery": "01/02/2023 12:22:07",
                    "durasi_response_time": 1292,
                    "durasi_recovery_time": 374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LILIH",
                    "alamat_pelapor": "JL ANGKE JAYA 13 NO 3  RT 06 RW 07 KEL ANGKE KEC TAMBORA JAKBAR // DEKAT ALFA MART ",
                    "no_telp_pelapor": "0216303550",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 1066.94 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103455",
                    "waktu_lapor": "01/02/2023 11:54:35",
                    "waktu_response": "01/02/2023 12:08:30",
                    "waktu_recovery": "01/02/2023 14:19:35",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 7865,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000015633",
                    "nama_pelapor": "BP BONARDO",
                    "alamat_pelapor": "JL BAUNG RAYA NO 145 000 RT-005 / RW-10 KEL KAYURINGIN JAYA KEC BEKASI SELATAN KOTA BEKASI JABAR 17144 // DEKAT SDN KAYURINGIN JAYA ",
                    "no_telp_pelapor": "0811878163",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MELAPOR PERIHAL KETIDAKSESUAIAN CATER REK FEB 23. SESUAI INFO PELANGGAN, TGL 25/1/23 SUDAH MELAKUKAN SWACAM DENGAN ST APP = 41050 DAN SUDAH BERHASIL. NAMUN REK FEB 23 MENGGUNAKAN HASIL CATER PETUGAS  DENGAN ANGKA = 41110. YBS MERASA KECEWA PERIHAL TSB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020103456",
                    "waktu_lapor": "01/02/2023 11:54:31",
                    "waktu_response": "01/02/2023 12:01:13",
                    "waktu_recovery": "01/02/2023 14:31:15",
                    "durasi_response_time": 402,
                    "durasi_recovery_time": 9002,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "egghy yosiana",
                    "alamat_pelapor": "PR AZAHRA GREEN LAND BLK B No.12 RT.0 RW.0 DAYA",
                    "no_telp_pelapor": "6285172490512",
                    "keterangan_pelapor": "gagal saat memasukkan nomor token \\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020103461",
                    "waktu_lapor": "01/02/2023 11:55:02",
                    "waktu_response": "01/02/2023 12:01:24",
                    "waktu_recovery": "01/02/2023 13:14:34",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 4390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "120245",
                    "nama_pelapor": "IBU JESSI",
                    "alamat_pelapor": "KK MAHAGONY PARK B12 NO.6 KEL PARIGI BARU KEC PONDOK KAREN KOTA TANGSEL ACUAN TOL BARU ",
                    "no_telp_pelapor": "02129234870",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KWH CEPAT HABIS SEJAK 01/01/2023",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103462",
                    "waktu_lapor": "01/02/2023 11:55:05",
                    "waktu_response": "01/02/2023 12:02:28",
                    "waktu_recovery": "01/02/2023 12:04:31",
                    "durasi_response_time": 443,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan Nasution",
                    "alamat_pelapor": "DS JAMBUR BARU No.0 0",
                    "no_telp_pelapor": "6282113723063",
                    "keterangan_pelapor": "keluhan lampu kami kurang arus pak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020103480",
                    "waktu_lapor": "01/02/2023 11:57:10",
                    "waktu_response": "01/02/2023 11:57:58",
                    "waktu_recovery": "01/02/2023 13:10:03",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 4325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mia Rosa",
                    "alamat_pelapor": "JL HAYAM WURUK No.0 RT.0",
                    "no_telp_pelapor": "6285269393794",
                    "keterangan_pelapor": "eror kipet rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020103481",
                    "waktu_lapor": "01/02/2023 11:57:26",
                    "waktu_response": "01/02/2023 12:01:30",
                    "waktu_recovery": "01/02/2023 12:59:09",
                    "durasi_response_time": 244,
                    "durasi_recovery_time": 3459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBNU SADAM ",
                    "alamat_pelapor": "JL RAYA SETU GG H GASON RT-2 / RW-1 NO.105 DN CINYOSOG DESA PASIR ANGIN KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "085156222581",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020102609, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 139.77 KWH. NO TOKEN 69081877899448438991",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103486",
                    "waktu_lapor": "01/02/2023 11:58:21",
                    "waktu_response": "01/02/2023 12:01:48",
                    "waktu_recovery": "01/02/2023 14:59:32",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 10664,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fannyfbr",
                    "alamat_pelapor": "PR TNI PUSPARAYA EJ No.11 RT.000 RW.00 BAMBU KNG",
                    "no_telp_pelapor": "6281316974198",
                    "keterangan_pelapor": "setelah ganti dari listrik biasa ke token ga ada MCBnya pak/ibu,mohon arahannya.terimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020103487",
                    "waktu_lapor": "01/02/2023 11:58:25",
                    "waktu_response": "01/02/2023 12:04:24",
                    "waktu_recovery": "01/02/2023 12:11:46",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saiful Hidayat",
                    "alamat_pelapor": "Jl. H. Misan rt5 rw6",
                    "no_telp_pelapor": "6281295576683",
                    "keterangan_pelapor": "saya ingin mengajukan penerangan sementara buat pesta \\nnik 3275091506810045\\nnama asmat \\nalamat jl h misan rt5 rw6\\nkl jati luhur \\nkc jati asih\\ndaya 4400\\nbuat tgl 4 febuari",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103488",
                    "waktu_lapor": "01/02/2023 11:58:37",
                    "waktu_response": "01/02/2023 12:39:04",
                    "waktu_recovery": "01/02/2023 15:49:34",
                    "durasi_response_time": 2427,
                    "durasi_recovery_time": 11430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Onlymee",
                    "alamat_pelapor": "Komp. Hotel Anugerah",
                    "no_telp_pelapor": "6289620065596",
                    "keterangan_pelapor": "saat pengisian token gagal terus harus pakai 20kode sebelum kode token dan ini nomor meterny 14416991876",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020103493",
                    "waktu_lapor": "01/02/2023 11:59:09",
                    "waktu_response": "01/02/2023 12:13:26",
                    "waktu_recovery": "01/02/2023 12:48:41",
                    "durasi_response_time": 857,
                    "durasi_recovery_time": 2115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA",
                    "alamat_pelapor": "DN SIGARAN JL RAYA MAMAL MEKAR BUANA NO 63 DS.SIGARAN KEC.ABIANSEMAL KAB  BADUNG",
                    "no_telp_pelapor": "082146370272",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020103499",
                    "waktu_lapor": "01/02/2023 11:59:46",
                    "waktu_response": "01/02/2023 12:56:08",
                    "waktu_recovery": "01/02/2023 15:38:45",
                    "durasi_response_time": 3382,
                    "durasi_recovery_time": 9757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2489938",
                    "nama_pelapor": "BP JOSE",
                    "alamat_pelapor": "DS BATUR WONOSOBO RT.06 RW.2 KEL BATUR KEC CAMPURSARI, KEJAJAR, KAB. WONOSOBO, JAWA TENGAH",
                    "no_telp_pelapor": "081298463612",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 27/01/2023 PROSES PD (7700 VA-11000 VA) DENGAN NO REG 5220513030623. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN BAHWA DENGAN DAYA TSB TIDAK DI LAYANI DI WILAYAH SETEMPAT, NAMUN PELANGGAN MENGINGINKAN INFORMASI LEBIH LANJUT DARI PETUGAS SETEMPAT.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WONOSOBO"
                },
                {
                    "no_laporan": "K5423020103506",
                    "waktu_lapor": "01/02/2023 12:00:19",
                    "waktu_response": "01/02/2023 13:01:19",
                    "waktu_recovery": "01/02/2023 14:43:57",
                    "durasi_response_time": 3660,
                    "durasi_recovery_time": 6158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA",
                    "alamat_pelapor": "JL KEMANG SELATAN 1 NO 22 G RT 4 RW 2 KEC MAMPANG PRAPATAN KEL BANGKA JAKSEL ACUAN BANK BCA KEMANG ",
                    "no_telp_pelapor": "02122718115",
                    "keterangan_pelapor": "\\nMOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 31/01/23 PROSES BERHENTI BERLANGGANAN SELAMANYA DENGAN NO REG 5431040000842. BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA TINDAKLANJUT OLEH PETUGAS. \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103509",
                    "waktu_lapor": "01/02/2023 12:00:36",
                    "waktu_response": "01/02/2023 12:46:32",
                    "waktu_recovery": "01/02/2023 14:48:04",
                    "durasi_response_time": 2756,
                    "durasi_recovery_time": 7292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUUR INSYIRAH",
                    "alamat_pelapor": "JL. WANAYASA RT.43 KM 10, KOTA BALIKPAPAN, KELURAHAN KARANG JOANG, KECAMATAN BALIKPAPAN UTARA, KALIMANTAN TIMUR ( TULISAN PIJAT SURYA DISAMPING RUMAH)",
                    "no_telp_pelapor": "087811237863",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN APP TERTERA DAYA LEBIH (G5423012515976).  SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 108.81. MOHON DAPAT DIKONVERSI KE APP BARU (45104269761). ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020103513",
                    "waktu_lapor": "01/02/2023 12:00:50",
                    "waktu_response": "01/02/2023 12:13:12",
                    "waktu_recovery": "01/02/2023 12:15:55",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adreena Cantia",
                    "alamat_pelapor": "Pandansari RT 001 RW 003",
                    "no_telp_pelapor": "6281327593774",
                    "keterangan_pelapor": "gagal mengisi token padahal nomer sudah sama ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5323020100426",
                    "waktu_lapor": "01/02/2023 12:01:15",
                    "waktu_response": "01/02/2023 12:04:17",
                    "waktu_recovery": "01/02/2023 14:00:29",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 6972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU ARLYN ",
                    "alamat_pelapor": "PR. GRAHA SIENA II BLOK M18 NO. 12 DS. CIAKAR KEC. PANONGAN KAB. TANGERANG / DEKAT ALFAMIDI",
                    "no_telp_pelapor": "081808896069",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 74.50 KWH, NO TOKEN : 1512 4824 1721 5156 7281, NO METER : 86013331151",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100427",
                    "waktu_lapor": "01/02/2023 12:01:10",
                    "waktu_response": "01/02/2023 12:04:40",
                    "waktu_recovery": "01/02/2023 12:10:28",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 348,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DISTI",
                    "alamat_pelapor": "JL CEMPAKA BARU NO 83 RT-/- KEL JATIWARINGIN KEC PONDOK GEDE ",
                    "no_telp_pelapor": "6285772315027",
                    "keterangan_pelapor": "LPB KET GAGAL PTL MENYALA NO METER 14220924279 SISA KWH 130 NO TOKEN 47468852737009059525 DAN 28579021668808882626 VKRN 43. MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103515",
                    "waktu_lapor": "01/02/2023 12:01:22",
                    "waktu_response": "01/02/2023 12:35:28",
                    "waktu_recovery": "01/02/2023 12:36:32",
                    "durasi_response_time": 2046,
                    "durasi_recovery_time": 64,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0004297470000",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL - NO.- DK PINGKUK RT-1 / RW-7 KEL NASGORO KEC NASGORO LOKASI : AREA PERUMAHAN ",
                    "no_telp_pelapor": "082242390808",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA REK DESEMBER 2023 ST AW = 26435, ST AK =  26435 REK JANUARI 2023 ST AW = 26435, ST AK = 26569. ST APP TGL 01/02/2023 = 26554. RUMAH KOSONG PADA SIANG HARI ( BEKERJA ) DAN PAGAR TERKUNCI. PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBERLAWANG"
                },
                {
                    "no_laporan": "K5423020103516",
                    "waktu_lapor": "01/02/2023 12:01:22",
                    "waktu_response": "01/02/2023 12:02:47",
                    "waktu_recovery": "01/02/2023 12:34:58",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 1931,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dede",
                    "alamat_pelapor": "PR GRAHA PERMATA PELANGI BLOK G No.34 KR SENTOSA",
                    "no_telp_pelapor": "6283826913089",
                    "keterangan_pelapor": "listrik  mati",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020103517",
                    "waktu_lapor": "01/02/2023 12:01:43",
                    "waktu_response": "01/02/2023 12:27:01",
                    "waktu_recovery": "01/02/2023 12:39:44",
                    "durasi_response_time": 1518,
                    "durasi_recovery_time": 763,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUDIRMAN",
                    "alamat_pelapor": "DS CUGUNG No.0 RT.2 RW.4 CUGUNG",
                    "no_telp_pelapor": "6281278739322",
                    "keterangan_pelapor": "kawh bleng",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KALIANDA"
                },
                {
                    "no_laporan": "K5323020100430",
                    "waktu_lapor": "01/02/2023 12:03:25",
                    "waktu_response": "01/02/2023 12:06:48",
                    "waktu_recovery": "01/02/2023 13:31:28",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 5080,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000008077656",
                    "nama_pelapor": "IBU UFI",
                    "alamat_pelapor": "JL RAYA PUNCANG KP PELETON  NO.51 RT-003 / RW-02 DS CIBEREUM KEC CISARUA KAB BOGOR (DIDEPAN LAPANGAN BULU TANGKIS) ",
                    "no_telp_pelapor": "085693485053",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN SUDAH DATANG KE UNIT UNTUK MENGAJUKAN PERMOHONAN PEMINDAHAN JALUR, TETAPI BELUM JUGA ADA TINDAKLANJUTNYA. IDPEL 538112593620 MOHON DIBANTU. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020103533",
                    "waktu_lapor": "01/02/2023 12:03:34",
                    "waktu_response": "01/02/2023 13:04:40",
                    "waktu_recovery": "01/02/2023 13:07:56",
                    "durasi_response_time": 3666,
                    "durasi_recovery_time": 196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU ENDA",
                    "alamat_pelapor": "JL HALONG TANAH MERAH RT 28  / RW 10 KEL HALONG KEC BAGUALA KOTA AMBON ACUAN LOKASI DEKAT  GAPURA LORONG KABE",
                    "no_telp_pelapor": "082115434639",
                    "keterangan_pelapor": "TGL 31/01/23 REKENING BULAN JAN 2023  BERIKUT BK  TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BAGUALA"
                },
                {
                    "no_laporan": "K5423020103534",
                    "waktu_lapor": "01/02/2023 12:03:40",
                    "waktu_response": "01/02/2023 13:53:14",
                    "waktu_recovery": "01/02/2023 14:14:37",
                    "durasi_response_time": 6574,
                    "durasi_recovery_time": 1283,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayusidik",
                    "alamat_pelapor": "JL AGATIS No.0 RT.0 RW.0 NUNU",
                    "no_telp_pelapor": "6285244248579",
                    "keterangan_pelapor": "gagal isi token listrik ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020103535",
                    "waktu_lapor": "01/02/2023 12:03:44",
                    "waktu_response": "01/02/2023 12:13:03",
                    "waktu_recovery": "01/02/2023 12:54:50",
                    "durasi_response_time": 559,
                    "durasi_recovery_time": 2507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dea Nisa Rifani",
                    "alamat_pelapor": "kp pasir kembang RT 02 RW 03 pertigaan plank mesjid besar alkautsar",
                    "no_telp_pelapor": "6283119497579",
                    "keterangan_pelapor": "token susah masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5423020103537",
                    "waktu_lapor": "01/02/2023 12:04:06",
                    "waktu_response": "01/02/2023 12:14:29",
                    "waktu_recovery": "01/02/2023 12:51:16",
                    "durasi_response_time": 623,
                    "durasi_recovery_time": 2207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000007308905",
                    "nama_pelapor": "IBU YANA",
                    "alamat_pelapor": "PR KOTA WISATA BLOK RB4 NO 6 CLUSTER ORLANDO KEL CIANGSANA KEC GUNUNG PUTRI. DEKAT MARKET CITY",
                    "no_telp_pelapor": "081315079627",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PEREMAJAAN APP KARENA SUDAH TUA. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103544",
                    "waktu_lapor": "01/02/2023 12:04:24",
                    "waktu_response": "01/02/2023 12:25:25",
                    "waktu_recovery": "01/02/2023 12:39:22",
                    "durasi_response_time": 1261,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmad hidayatullah",
                    "alamat_pelapor": "JL DN. PLALANGAN No.",
                    "no_telp_pelapor": "6281252424260",
                    "keterangan_pelapor": "tidak bisa nyala",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMBULU"
                },
                {
                    "no_laporan": "K5223020100807",
                    "waktu_lapor": "01/02/2023 12:04:25",
                    "waktu_response": "01/02/2023 12:06:14",
                    "waktu_recovery": "01/02/2023 15:02:17",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 10563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUDI ",
                    "alamat_pelapor": "JL K H MAS MANSUR NO 63 RT -- RW -- KEC TANAH ABANG KEL KEBON MELATI JAKPUS // MERUPAKAN MESS ",
                    "no_telp_pelapor": "6285777080337",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MENGAJUKAN PERMOHONAN TAMBAH DAYA, PADA SISTEM TERTERA Permohonan perubahan tarif/daya dapat diajukan setelah Anda menyelesaikan seluruh piutang/kewajiban terlebih dahulu. Untuk informasi lebih lanjut, kunjungi Kantor PLN terdekat (ULP MENTENG). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103559",
                    "waktu_lapor": "01/02/2023 12:06:24",
                    "waktu_response": "01/02/2023 12:20:10",
                    "waktu_recovery": "01/02/2023 12:26:27",
                    "durasi_response_time": 826,
                    "durasi_recovery_time": 377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000681252",
                    "nama_pelapor": "BP  JOKO  / IBU MARDIAH ",
                    "alamat_pelapor": "PR MARINIR K2  NO  18  RT  3/9  KEL RANGKAPAN JAYA BARU  KEC PANCORAN MAS DEPOK (  DEKAT  MESJID AL HIYAH ) ",
                    "no_telp_pelapor": "02177887142",
                    "keterangan_pelapor": "TGL  1/2/23  TUNGGAKAN TAGIHAN REK  JAN 23 DAN FEB 23  TELAH DILUNASI MOHON PTL DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020103560",
                    "waktu_lapor": "01/02/2023 12:06:26",
                    "waktu_response": "01/02/2023 12:09:47",
                    "waktu_recovery": "01/02/2023 13:04:41",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 3294,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NURSIDAH",
                    "alamat_pelapor": "jln Nusa indah 1 blok da2/33 rt03/11 Mangun jaya 1",
                    "no_telp_pelapor": "6281386748104",
                    "keterangan_pelapor": "beli token isi ulang tapi kehapus sebelum di masukan melalui living mandiri\\nno id = 86001202877",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020103569",
                    "waktu_lapor": "01/02/2023 12:07:05",
                    "waktu_response": "01/02/2023 12:16:10",
                    "waktu_recovery": "01/02/2023 15:42:37",
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 12387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIDIK ISWANTO",
                    "alamat_pelapor": "JL PARANGTRITIS No.0 RT.1 RW.2 ANTIROGO",
                    "no_telp_pelapor": "6282335622426",
                    "keterangan_pelapor": "saya mengajukan tambah daya tp blm terpasang,sedangkan token sudah habis.\\nsaya mau isi token tidak bisa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JEMBER KOTA"
                },
                {
                    "no_laporan": "K5423020103570",
                    "waktu_lapor": "01/02/2023 12:07:14",
                    "waktu_response": "01/02/2023 12:08:40",
                    "waktu_recovery": "01/02/2023 14:23:40",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 8100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32160315811",
                    "nama_pelapor": "IBU WULAN ",
                    "alamat_pelapor": "JL KWISTA  RT 15 RW 4 NO 4A KEL  GALUR  KEC JOHAR BARU ACUAN SDN 1 GALUR ",
                    "no_telp_pelapor": "0217247085",
                    "keterangan_pelapor": "\\n PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA KWH 55 \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020103575",
                    "waktu_lapor": "01/02/2023 12:07:55",
                    "waktu_response": "01/02/2023 12:32:32",
                    "waktu_recovery": "01/02/2023 12:36:03",
                    "durasi_response_time": 1477,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GABUN",
                    "alamat_pelapor": "JL - DN PESANGGARAN  NO. - RT 06 RW 02 DS KRIYA BARU KEC MARAU KAB KETAPANG  ",
                    "no_telp_pelapor": "081347844626",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES GESER APP DIKARENAKAN ADA RENOVASI DENGAN ID PEL 214301702962. PEMOHON SEBAGAI YANG DIKUASAKAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TUMBANG TITI"
                },
                {
                    "no_laporan": "K5423020103576",
                    "waktu_lapor": "01/02/2023 12:07:58",
                    "waktu_response": "01/02/2023 13:23:19",
                    "waktu_recovery": "01/02/2023 14:58:58",
                    "durasi_response_time": 4521,
                    "durasi_recovery_time": 5739,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nehemia Toding",
                    "alamat_pelapor": "JL 645 POROS PLP DS. OLANG PONSEL No.0 RT.0 RW.0 PONSEL",
                    "no_telp_pelapor": "6282311720974",
                    "keterangan_pelapor": "Segel MCB dan box hitam Tidak ada",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BELOPA"
                },
                {
                    "no_laporan": "K5323020100435",
                    "waktu_lapor": "01/02/2023 12:08:04",
                    "waktu_response": "01/02/2023 12:11:06",
                    "waktu_recovery": "01/02/2023 12:27:04",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAEPUDIN ",
                    "alamat_pelapor": "JL CIJUJUNG RT5 RW1 NO - DS  CIJUJUNG KEC SUKARAJA, KAB. BOGOR, JAWA BARAT DKT MUTIARA SENTUL DKT LAPANGAN PAKUAN ",
                    "no_telp_pelapor": "02166695511",
                    "keterangan_pelapor": "PB BELUM REALISASI NO REG 5382112141114 PEMBAYARAN 21/11/2022, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103586",
                    "waktu_lapor": "01/02/2023 12:09:12",
                    "waktu_response": "01/02/2023 12:09:52",
                    "waktu_recovery": "01/02/2023 14:33:01",
                    "durasi_response_time": 40,
                    "durasi_recovery_time": 8589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DARMAWAN",
                    "alamat_pelapor": "JL SUNTER PARADISE 2 BLOK L 12 KEL. SUNTER AGUNG KEC. TANJUNG PRIUK JAKUT ",
                    "no_telp_pelapor": "0216458034",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 31/01/23 DILAKUKAN PERGANTIAN APP TERKAIT ANGKA COUNTER YANG TIDAK BEROPERASI. PELANGGAN DIBERIKAN SURAT OLEH PETUGAS, TAGIHAN SUSULAN SEBESAR RP 2.009.578. BERDASARKAN AP2T TERDAPAT TS DENGAN NO REG 5451034005328 STATUS PERMOHONAN  BELUM DISAHKAN MANAGER. TGL 31/01/23 TELAH DIHUBUNGI PETUGAS NAMUN PELANGGAN MENGINGINKAN RINCIAN DATA DAN INFORMASI LEBIH LANJUT ATAS PERIHAL TSB. MOHON AGAR SEGERA DIKONFIRMASI TERKAIT K5423013106057",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020103597",
                    "waktu_lapor": "01/02/2023 12:09:59",
                    "waktu_response": "01/02/2023 12:15:16",
                    "waktu_recovery": "01/02/2023 12:24:01",
                    "durasi_response_time": 317,
                    "durasi_recovery_time": 525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rossy",
                    "alamat_pelapor": "DN NYAKSAKAN No.",
                    "no_telp_pelapor": "6287864351807",
                    "keterangan_pelapor": "sudah membeli token listrik, tapi saat di masukkan nomor pulsa yang sudah di beli tersebut gagal terus, mohon solusinya.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020103604",
                    "waktu_lapor": "01/02/2023 12:10:29",
                    "waktu_response": "01/02/2023 12:11:08",
                    "waktu_recovery": "01/02/2023 12:24:32",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagol ramadhan",
                    "alamat_pelapor": "JL JATI MAKMUR No. RT.4 RW.11 JATI MAKMU",
                    "no_telp_pelapor": "6285891686459",
                    "keterangan_pelapor": "token yang saya beli tidak bisa diisi di meteran",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103606",
                    "waktu_lapor": "01/02/2023 12:10:33",
                    "waktu_response": "01/02/2023 12:15:14",
                    "waktu_recovery": "01/02/2023 12:51:12",
                    "durasi_response_time": 281,
                    "durasi_recovery_time": 2158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aefarif",
                    "alamat_pelapor": "JL VILLA NUSA 3 KE4/1 No.8",
                    "no_telp_pelapor": "6281585591190",
                    "keterangan_pelapor": "meteran pasca bayar angkanya macet, mohon diganti yang baru. terima kasih. 547300359787. vila Nusa inda 3 blok KE 4 no. 18.    hp 081585591190  lampu power mati",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5323020100438",
                    "waktu_lapor": "01/02/2023 12:11:07",
                    "waktu_response": "01/02/2023 13:11:46",
                    "waktu_recovery": "01/02/2023 16:13:04",
                    "durasi_response_time": 3639,
                    "durasi_recovery_time": 10878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP CINDRA BUDI",
                    "alamat_pelapor": "JL CEMARA 3 PR PURI GARDEN BLOK  B4 NO.9 KEL PEGADUNGAN KEC KALI DERES JAKBAR ",
                    "no_telp_pelapor": "628561728036",
                    "keterangan_pelapor": "PELANGGAN MEMINTA APP METER DI NORMALKAN DAN DIPASANGKAN KEMBALI SERTA KABEL KABEL DI RAPIHKAN DENGAN ID PEL      : 546300214528 , DAN PENYALAAN KEMBALI . MOHON KONFIRMASI KEPADA PELANGGAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020103612",
                    "waktu_lapor": "01/02/2023 12:11:19",
                    "waktu_response": "01/02/2023 12:25:02",
                    "waktu_recovery": "01/02/2023 13:11:32",
                    "durasi_response_time": 823,
                    "durasi_recovery_time": 2790,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "WINDA SEPTIYA WARDANI",
                    "alamat_pelapor": "RT 02 RW 02 No.",
                    "no_telp_pelapor": "6281313423288",
                    "keterangan_pelapor": "Mohon infomasi berapa meter kabel TC diberikan oleh PLN untuk pasang baru ? dilokasi jarak sekitar 25m & status di AP2T pelanggan sudah diremajakan saat ini kwh meter belum terpasang dilokasi dengan alasan petugas TC kurang.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GOMBONG"
                },
                {
                    "no_laporan": "K5423020103614",
                    "waktu_lapor": "01/02/2023 12:11:29",
                    "waktu_response": "01/02/2023 12:18:49",
                    "waktu_recovery": "01/02/2023 12:30:33",
                    "durasi_response_time": 440,
                    "durasi_recovery_time": 704,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alwan",
                    "alamat_pelapor": "JL JEBARUS (KAMPUNG KANADA) No. RT.2 RW.1",
                    "no_telp_pelapor": "6285942198451",
                    "keterangan_pelapor": "segel kwh meter tidak lengkap",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LARANTUKA"
                },
                {
                    "no_laporan": "K5423020103616",
                    "waktu_lapor": "01/02/2023 12:11:50",
                    "waktu_response": "01/02/2023 12:33:49",
                    "waktu_recovery": "01/02/2023 17:26:23",
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 17554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOTO",
                    "alamat_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2  KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "no_telp_pelapor": "081355124578",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020100975, APP TERTERA GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) DENGAN NO TOKEN 5874 9894 9240 4460 6584. SESUAI INFO PELANGGAN TELAH DIHUBUNGI OLEH PETUGAS NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5123020100726",
                    "waktu_lapor": "01/02/2023 12:12:16",
                    "waktu_response": "01/02/2023 12:22:30",
                    "waktu_recovery": "01/02/2023 13:11:34",
                    "durasi_response_time": 614,
                    "durasi_recovery_time": 2944,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2997642",
                    "nama_pelapor": "BP SANTOSO",
                    "alamat_pelapor": "JL KANDANGAN 3 NO.3   RT 3 RW 1 KEL KANDANGAN KEC BENOWO KOTA SURABAYA // DARI KENDUNG PANDAN SARI DEPANNYA, DARI JEMBATAN 20 M ",
                    "no_telp_pelapor": "0895383002900",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI, PELANGGAN MERASA BELUM MELAKUKAN PEMBAYARAN TAGIHAN LISTRIK JANUARI 2023 NAMUN PADA DATA SUDAH LUNAS TGL 31/01/2023 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020103618",
                    "waktu_lapor": "01/02/2023 12:12:23",
                    "waktu_response": "01/02/2023 12:15:43",
                    "waktu_recovery": "01/02/2023 12:19:15",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 212,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "rt18 /06",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "kenapa mau isi pulsa listrik gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5323020100443",
                    "waktu_lapor": "01/02/2023 12:13:09",
                    "waktu_response": "01/02/2023 12:16:31",
                    "waktu_recovery": "01/02/2023 14:47:18",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 9047,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKMA",
                    "alamat_pelapor": "PR GREEN SEDAYU 8 BL. E1 NO 51 KEC CAKUNG KEL - JAKTIM / LOKASI DEKAT AEON ",
                    "no_telp_pelapor": "6285795709537",
                    "keterangan_pelapor": "GAGAL INPUT STROOM, PTL MENYALA     SISA STROOM  41.87 KWH. PADA DATA DIL KODE VKRN: 43. TOKEN :    4331 8797 6402 1263 9482",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020103629",
                    "waktu_lapor": "01/02/2023 12:13:26",
                    "waktu_response": "01/02/2023 12:22:01",
                    "waktu_recovery": "01/02/2023 12:31:17",
                    "durasi_response_time": 515,
                    "durasi_recovery_time": 556,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TRISANA",
                    "alamat_pelapor": "JL TANJUNG 8 RT 9 RW 12 NO 15 KEL JATISAMPURNA KEC JATISAMPURNA KOTA BEKASI ACUAN : DEKAT POS 2 RUMAH POJOK",
                    "no_telp_pelapor": "082221445200",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23, BERIKUT BK DAN REK BERJALAN TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103639",
                    "waktu_lapor": "01/02/2023 12:15:05",
                    "waktu_response": "01/02/2023 12:26:28",
                    "waktu_recovery": "01/02/2023 12:34:15",
                    "durasi_response_time": 683,
                    "durasi_recovery_time": 467,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01101398160",
                    "nama_pelapor": "BP MARGONO",
                    "alamat_pelapor": "DN KRAPYAK - 0 RT-1 / RW-4 NO - JL RAYA SOLO PACITAN KEL BULUREJO KEC MUNTORO NADI KAB WONOGIRI PROV JATENG // BARAT MUSHOLA NURUL IMAN",
                    "no_telp_pelapor": "085229853090",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN ,PELANGGAN TELAH MELEBIHI TOP UP BULAN DES 22 SEBESAR 720 JN. PADA TGL 01/2/23 SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN. YBS TIDAK MENGETAHUI SISA KWH. SESUAI INFO PELANGGAN, SUDAH DIHUBUNGI OLEH PETUGAS UNTUK DIMINTA DATANG KE APL. NAMUN YBS BERKEBERATAN DIKARENAKAN JARAK TEMPUH KE APL SETEMPAT JAUH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020103640",
                    "waktu_lapor": "01/02/2023 12:14:56",
                    "waktu_response": "01/02/2023 12:22:20",
                    "waktu_recovery": "01/02/2023 13:10:06",
                    "durasi_response_time": 444,
                    "durasi_recovery_time": 2866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL HAYAM WURUK GG DARUL ANSOR No.0 RT.0",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kipet rusak....ganti meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020103647",
                    "waktu_lapor": "01/02/2023 12:16:32",
                    "waktu_response": "01/02/2023 12:35:04",
                    "waktu_recovery": "01/02/2023 12:41:04",
                    "durasi_response_time": 1112,
                    "durasi_recovery_time": 360,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bani salas",
                    "alamat_pelapor": "DN GUBUK KESUPUK No.0 RT.5 RW.9 LENEK",
                    "no_telp_pelapor": "6285924699784",
                    "keterangan_pelapor": "kwh meter selalu gagal masuk token pulsa.di mohon KCT..trima kasih..",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020103650",
                    "waktu_lapor": "01/02/2023 12:16:42",
                    "waktu_response": "01/02/2023 13:39:35",
                    "waktu_recovery": "01/02/2023 13:41:10",
                    "durasi_response_time": 4973,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jajang",
                    "alamat_pelapor": "kp kananga",
                    "no_telp_pelapor": "6285693371292",
                    "keterangan_pelapor": "tadinya kehabisan limit biasanya tg 1 sudah bisa di isi kembali tapi sekarang masim belum bisa isi tokon",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JASINGA"
                },
                {
                    "no_laporan": "K5423020103652",
                    "waktu_lapor": "01/02/2023 12:16:45",
                    "waktu_response": "01/02/2023 12:18:09",
                    "waktu_recovery": "01/02/2023 12:54:07",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 2158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINDY",
                    "alamat_pelapor": "RUKO TOMANG BARU SQUARE BLOK R1. NO. 16, JALAN VILLA TOMANG BARU, KUTAJAYA, PASAR KEMIS, KABUPATEN TANGERANG",
                    "no_telp_pelapor": "082225251813",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 27/01/2023 TERJADI GANGGUAN TERTERA ERR-03 DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. RUSYANTO DAN EDI HARYANTO DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 221063 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103656",
                    "waktu_lapor": "01/02/2023 12:17:37",
                    "waktu_response": "01/02/2023 12:17:42",
                    "waktu_recovery": "01/02/2023 12:18:05",
                    "durasi_response_time": 5,
                    "durasi_recovery_time": 23,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohamad Lutfhie",
                    "alamat_pelapor": "JL TOL SURAMADU DS BAENGAS No.0 LABANG",
                    "no_telp_pelapor": "6281931054000",
                    "keterangan_pelapor": "gagal saat isi ulang token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMAL"
                },
                {
                    "no_laporan": "K5423020103665",
                    "waktu_lapor": "01/02/2023 12:18:30",
                    "waktu_response": "01/02/2023 12:24:30",
                    "waktu_recovery": "01/02/2023 12:26:24",
                    "durasi_response_time": 360,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BANGUN PRIMA CIPTA",
                    "alamat_pelapor": "KP PISANGAN 1 No.0 RT.2 RW.3 SEPATAN",
                    "no_telp_pelapor": "6282298961211",
                    "keterangan_pelapor": "kapan kupon undian d umumin bapak/ibu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103666",
                    "waktu_lapor": "01/02/2023 12:18:48",
                    "waktu_response": "01/02/2023 12:25:50",
                    "waktu_recovery": "01/02/2023 18:06:11",
                    "durasi_response_time": 422,
                    "durasi_recovery_time": 20421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "murtama mj silaen",
                    "alamat_pelapor": "JL KOMP PERDATAM KP PENINGGARAN 0",
                    "no_telp_pelapor": "628119197022",
                    "keterangan_pelapor": "Pengaktifan dan Penonaktifkan Meteran",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5523020100445",
                    "waktu_lapor": "01/02/2023 12:19:41",
                    "waktu_response": "01/02/2023 12:29:42",
                    "waktu_recovery": "01/02/2023 12:45:43",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 961,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01105114001",
                    "nama_pelapor": "BP. DAVID",
                    "alamat_pelapor": "JL. GEDONG SARI NO 2 BR MUMBUL KEL BENUA KEC KUTA SELATAN KAB BADUNG (NO TLP LAIN 08113890203)",
                    "no_telp_pelapor": "03614782288",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN BALIK NAMA DENGAN NO KTP : 5103054205710004, ALASAN : KARENA PELANGGAN PEMILIK BANGUN SAAT INI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103670",
                    "waktu_lapor": "01/02/2023 12:19:42",
                    "waktu_response": "01/02/2023 13:21:12",
                    "waktu_recovery": "01/02/2023 13:51:03",
                    "durasi_response_time": 3690,
                    "durasi_recovery_time": 1791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020103678",
                    "waktu_lapor": "01/02/2023 12:20:17",
                    "waktu_response": "01/02/2023 12:22:32",
                    "waktu_recovery": "01/02/2023 12:23:49",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febriandy",
                    "alamat_pelapor": "JL BUDI MULIA No.34 RT.8 RW.6 BUDI MULIA",
                    "no_telp_pelapor": "6282246138712",
                    "keterangan_pelapor": "Token (dibeli dari Tokopedia)Gagal terinput",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103679",
                    "waktu_lapor": "01/02/2023 12:20:22",
                    "waktu_response": "01/02/2023 12:24:46",
                    "waktu_recovery": "01/02/2023 13:56:02",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 5476,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "boding",
                    "alamat_pelapor": "JL PER VILLA MELATI MAS B-10-12",
                    "no_telp_pelapor": "6281299083086",
                    "keterangan_pelapor": "isi token tidak bisa ada tulisan di blokir ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103681",
                    "waktu_lapor": "01/02/2023 12:20:50",
                    "waktu_response": "01/02/2023 12:59:53",
                    "waktu_recovery": "01/02/2023 13:15:04",
                    "durasi_response_time": 2343,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK EKO",
                    "alamat_pelapor": "DN SERDANG 1B TALANG BAYUR     RT-3 / RW-1",
                    "no_telp_pelapor": "0895608120900",
                    "keterangan_pelapor": "PELANGGAN MERASA TERJADI LONJAKAN TAGIHAN REKENING SETIAP BULANYA. YBS TIDAK BERADA DILOKASI SEHINGGA TIDAK DAPAT MELENGKAPI ANGKA STAND APP. SETEMPAT DIHUNI, TIDAK BERPAGAR, TERJANGKAU, PTUGAS RUTIN DATANG. PLN 123 TELAH MENJELASKAN NAMUN YBS MENGINGINKAN PENJELASAN LEBIH LANJUT DARI UNIT TERKAIT. ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUTAMI"
                },
                {
                    "no_laporan": "K5423020103687",
                    "waktu_lapor": "01/02/2023 12:21:50",
                    "waktu_response": "01/02/2023 12:23:13",
                    "waktu_recovery": "01/02/2023 13:29:20",
                    "durasi_response_time": 83,
                    "durasi_recovery_time": 3967,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdulah",
                    "alamat_pelapor": "KP KETAPANG DONGKAL No. RT.2 RW.4 CIPONDOH",
                    "no_telp_pelapor": "6281288775592",
                    "keterangan_pelapor": "selamat siang,tolong di bantu permslhan perubahan daya,\\nsaya tidak dapat melanjutkan permohonan perubahan daya ,di karnakan ada permohonan yg blm di selesaikan,\\ntolong di bantu informasi permohonan yg di maksd,trmksh",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103693",
                    "waktu_lapor": "01/02/2023 12:22:29",
                    "waktu_response": "01/02/2023 12:26:54",
                    "waktu_recovery": "01/02/2023 12:51:07",
                    "durasi_response_time": 265,
                    "durasi_recovery_time": 1453,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GANIS",
                    "alamat_pelapor": "PR HARVEST CITY ROSEMARY RA16 NO 26 KEL CIKARAGEMAN KEC SETU KAB BEKASI JAWA BARAT",
                    "no_telp_pelapor": "081212974043",
                    "keterangan_pelapor": "TGL 05/12/2020 PENANGGANAN GANGGUAN MCB RUSAK OLEH PETUGAS (BP SYAIFUL) DILAKSANAKAN DENGAN  CARA SAMBUNG LANGSUNG, LG  TIDAK DIBERIKAN   MOHON   SEGERA DILAKUKAN PENANGGANAN SESUAI KETENTUANNYA. ID METER 32117760101. TERKAIT K5421062000437",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020103697",
                    "waktu_lapor": "01/02/2023 12:22:51",
                    "waktu_response": "01/02/2023 13:28:44",
                    "waktu_recovery": "02/02/2023 07:31:36",
                    "durasi_response_time": 3953,
                    "durasi_recovery_time": 64972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "06K164901",
                    "nama_pelapor": "IBU IRA",
                    "alamat_pelapor": "KK WILIS INDAH 2 BLOK J RAYA NO 102 KEL POJOK KEC MOJOROTO KAB KEDIRI JAWA TIMUR ",
                    "no_telp_pelapor": "081333145460",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 20863, APP TGL 01/02/23 = 20666.REK JAN 23 BELUM DILAKUKAN PELUNASAN.PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GROGOL ( DISJATIM )"
                },
                {
                    "no_laporan": "K5323020100449",
                    "waktu_lapor": "01/02/2023 12:24:01",
                    "waktu_response": "01/02/2023 13:01:25",
                    "waktu_recovery": "01/02/2023 15:31:25",
                    "durasi_response_time": 2244,
                    "durasi_recovery_time": 9000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001820788",
                    "nama_pelapor": "IBU IRFI ",
                    "alamat_pelapor": "JL NIAGA 7 PERUM KEMANG BLOK F NO 23 KEC RAWA LUMBU KEL SEPANJANG JAYA KOTA BEKASI / DEKAT RUMAH YATIM ",
                    "no_telp_pelapor": "62816922683",
                    "keterangan_pelapor": "LPB TERTERA GAGAL. TIDAK BISA INPUT STROOM, SISA STROOM 100 KWH /  56700750112",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020103709",
                    "waktu_lapor": "01/02/2023 12:24:02",
                    "waktu_response": "01/02/2023 12:26:23",
                    "waktu_recovery": "01/02/2023 13:09:11",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 2568,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AILEEN",
                    "alamat_pelapor": "PR TAMAN RATU INDAH BLOK CC2 NO 16 RT 5/11 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02156966791",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 68.77 KWH. NO TOKEN : 5293 6790 6553 8033 2051",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020103711",
                    "waktu_lapor": "01/02/2023 12:24:23",
                    "waktu_response": "01/02/2023 12:52:26",
                    "waktu_recovery": "01/02/2023 13:16:18",
                    "durasi_response_time": 1683,
                    "durasi_recovery_time": 1432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahdi",
                    "alamat_pelapor": "Kampung Makassar (Samping Nasdem, perempatan Larangan) Kedara. KiOS RISKI",
                    "no_telp_pelapor": "6282246135846",
                    "keterangan_pelapor": "Tidak Dapat Mengisi Token, Kwh Meter Menunjukkan \\\"Gagal\\",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020103716",
                    "waktu_lapor": "01/02/2023 12:24:54",
                    "waktu_response": "01/02/2023 12:38:32",
                    "waktu_recovery": "01/02/2023 12:41:25",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 173,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febriandy",
                    "alamat_pelapor": "JL BUDI MULIA No.34 RT.8 RW.6 BUDI MULIA",
                    "no_telp_pelapor": "6282246138712",
                    "keterangan_pelapor": "Token (dibeli dari Tokopedia)Gagal terinput",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103718",
                    "waktu_lapor": "01/02/2023 12:24:57",
                    "waktu_response": "01/02/2023 12:26:32",
                    "waktu_recovery": "01/02/2023 12:28:07",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhori Muslim",
                    "alamat_pelapor": "PR KEBUNAGUNG No. 0 RT.002 RW.01 KEBUNAGUNG",
                    "no_telp_pelapor": "6282334122124",
                    "keterangan_pelapor": "Saya memasukkan token, selalu gagal. Sudah dicek berkali2. Tetep ga bisa.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K3223020100204",
                    "waktu_lapor": "01/02/2023 12:25:52",
                    "waktu_response": "01/02/2023 12:34:02",
                    "waktu_recovery": "01/02/2023 13:43:51",
                    "durasi_response_time": 490,
                    "durasi_recovery_time": 4189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HADIMAN ",
                    "alamat_pelapor": "FAKULTAS TEHNIK GOWA JL MALINO NO 8 RT .-/- KEL.ROMANG LOMPOA KEC.BONTO MARANNU KAB GOWA ",
                    "no_telp_pelapor": "81244994791",
                    "keterangan_pelapor": "27 JAN 32   TUNG. REK. BULAN REK 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020103726",
                    "waktu_lapor": "01/02/2023 12:25:52",
                    "waktu_response": "01/02/2023 12:28:22",
                    "waktu_recovery": "01/02/2023 12:52:12",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Habudin Jauhari",
                    "alamat_pelapor": "DN MOYOT No.",
                    "no_telp_pelapor": "6281310875023",
                    "keterangan_pelapor": "tidak bisa masukkan nomer token ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5223020100853",
                    "waktu_lapor": "01/02/2023 12:26:30",
                    "waktu_response": "01/02/2023 14:07:20",
                    "waktu_recovery": "01/02/2023 14:20:20",
                    "durasi_response_time": 6050,
                    "durasi_recovery_time": 780,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUDA",
                    "alamat_pelapor": "JL BUDI OTOMO No. 28  RT 1 RW 1, KEL  JEPANG, KEC  MEJOBO, KAB. KUDUS, JAWA TENGAH LOKASI DI DEKAT RUKO  ",
                    "no_telp_pelapor": "082329011600",
                    "keterangan_pelapor": "TGL 9/9/2021  PROSES PB (RT1/2200VA) DENGAN NO.REGISTER: 008-8875540003488126.  TGL  9/9/2021   BIAYA PENYAMBUNGAN DAN BIAYA STROOM PERDANA TELAH DILUNASI, TGL 22/12/2022 TERDAPAT RESTITUSI DENGAN ALASAN MATERIAL TIDAK TERSEDIA. PELANGGAN SUDAH DATANG KE KANTOR PLN DAN SUDAH MENYERAHKAN PERSYARATANNYA. MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUDUS KOTA"
                },
                {
                    "no_laporan": "K5423020103730",
                    "waktu_lapor": "01/02/2023 12:26:36",
                    "waktu_response": "01/02/2023 12:36:46",
                    "waktu_recovery": "01/02/2023 19:47:29",
                    "durasi_response_time": 610,
                    "durasi_recovery_time": 25843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indahwati",
                    "alamat_pelapor": "Jl. Gayungan V No.32",
                    "no_telp_pelapor": "6289617662400",
                    "keterangan_pelapor": "meminta perubahan daya,daya yang tadinya 1300 dimohon diganti ke daya 900",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020103732",
                    "waktu_lapor": "01/02/2023 12:26:41",
                    "waktu_response": "01/02/2023 12:40:19",
                    "waktu_recovery": "01/02/2023 14:04:25",
                    "durasi_response_time": 818,
                    "durasi_recovery_time": 5046,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FELICIA SANJAYA",
                    "alamat_pelapor": "JL. SUKOMULYO NOTE: DI PARKIRAN MOTOR, SUKOMULYO, MANYAR, KAB. GRESIK, JAWA TIMUR",
                    "no_telp_pelapor": "082131165775",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI RESTITUSI BP PROSES PB (B1T/1300 VA) DENGAN NO. REGISTRASI 5112012104246 DIKARENAKAN MENGGUNAKAN KWH EXSTING. TGL 14/01/2023 BP DAN STROOM AWAL TELAH DILUNASI.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020103734",
                    "waktu_lapor": "01/02/2023 12:26:51",
                    "waktu_response": "01/02/2023 12:27:48",
                    "waktu_recovery": "01/02/2023 12:39:49",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 721,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bambang haryanto",
                    "alamat_pelapor": "DN MEKAR JADI No.00 RT.30 RW.8 BUMI RESTU",
                    "no_telp_pelapor": "6285377778339",
                    "keterangan_pelapor": "kwh kena petir",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KALIANDA"
                },
                {
                    "no_laporan": "K5523020100450",
                    "waktu_lapor": "01/02/2023 12:26:54",
                    "waktu_response": "01/02/2023 12:29:16",
                    "waktu_recovery": "01/02/2023 12:49:51",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 1235,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADE SUGITA",
                    "alamat_pelapor": "JL SETIABUDI NO 8 BR - DS KUTA KEC KUTA KAB BADUNG",
                    "no_telp_pelapor": "03618496154",
                    "keterangan_pelapor": "MOHON PENANGANAN ANGKA STAND APP PASCABAYAR TIDAK BEROPERASI (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020103746",
                    "waktu_lapor": "01/02/2023 12:28:27",
                    "waktu_response": "01/02/2023 12:37:26",
                    "waktu_recovery": "01/02/2023 13:10:10",
                    "durasi_response_time": 539,
                    "durasi_recovery_time": 1964,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "satibi",
                    "alamat_pelapor": "JL SINGOSARI No.0 RT.0",
                    "no_telp_pelapor": "6285379586962",
                    "keterangan_pelapor": "kWh rusak,api terputus dan tidak nyambung intalasi,di   di lanjut ganti meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K5423020103753",
                    "waktu_lapor": "01/02/2023 12:29:26",
                    "waktu_response": "01/02/2023 12:58:03",
                    "waktu_recovery": "01/02/2023 13:19:14",
                    "durasi_response_time": 1717,
                    "durasi_recovery_time": 1271,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA ",
                    "alamat_pelapor": "PR VIOLET GARDEN BLOK E NO.27 JL TERUSAN I GUSTI NGURAH RAI RT 01 RW 16 KEL KERANJI KEC BEKASI BARAT. DEKAT SMA 12 BEKASI ",
                    "no_telp_pelapor": "02129287549",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PEPRINDAHAN APP DI KARENAKAN RENOVASI BANGUAN. PELANGGAN SELAKU PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103767",
                    "waktu_lapor": "01/02/2023 12:30:50",
                    "waktu_response": "01/02/2023 12:32:32",
                    "waktu_recovery": "01/02/2023 13:11:41",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AFRIZAL / afrizaltomii",
                    "alamat_pelapor": "JLN ALTERNATIF GOR PAKANSARI (DI.DESA COFFEE AND EATERY) ",
                    "no_telp_pelapor": "082112094920",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH TARIF, DARI TARIF RUMAH TANGGA MENJADI TARIF BISNIS, KEPERUNTUKAN USAHA. SESUAI INFO PELANGGAN, YBS SUDAH 4X DATANG KE KANTOR PLN SETEMPAT SEJAK BULAN AGUSTUS 2022 DENGAN MELENGKAPI PERSYARATAN, NAMUN HANYA DIINFOKAN BAHWA AKAN DISURVEY. PELANGGAN MERASA KECEWA KARENA SAMPAI SAAT INI BELUM DISURVEY. ",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020103769",
                    "waktu_lapor": "01/02/2023 12:31:11",
                    "waktu_response": "01/02/2023 13:01:36",
                    "waktu_recovery": "01/02/2023 15:31:14",
                    "durasi_response_time": 1825,
                    "durasi_recovery_time": 8978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bastian Fredrick Panjaitan",
                    "alamat_pelapor": "KK BJ MENTENG B No.197 RT.000 RW.00 BJ MENTENG",
                    "no_telp_pelapor": "6285216626791",
                    "keterangan_pelapor": "Mcb turun terus tidak ada pemakaian",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5323020100458",
                    "waktu_lapor": "01/02/2023 12:31:47",
                    "waktu_response": "01/02/2023 13:12:20",
                    "waktu_recovery": "01/02/2023 14:21:35",
                    "durasi_response_time": 2433,
                    "durasi_recovery_time": 4155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGA",
                    "alamat_pelapor": "JL PARUNG JAYA KP PONDOK BAHAR NO 99 RT-2 RW-2 KEL PONDOK BAHAR KEC KARANGTENGAH KOTA TANGERANG  / DPN SMPN 24 ",
                    "no_telp_pelapor": "6287776852448",
                    "keterangan_pelapor": "SEJAK TGL 2 JUNI 2022 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG TERKAIT NO LAPOR GANGGUAN  G5422060217165, NO METER 86052324539, PTL MENYALA, MOHON PENORMALAN KEMBALI PTLNYA SESUAI KETENTUAN DAN PENGANTIAN MATERIALNYA KARENA ALARM LPB TERUS BERBUNYI SERTA KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020103776",
                    "waktu_lapor": "01/02/2023 12:32:19",
                    "waktu_response": "01/02/2023 12:48:45",
                    "waktu_recovery": "01/02/2023 15:57:09",
                    "durasi_response_time": 986,
                    "durasi_recovery_time": 11304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDUL CHAFID",
                    "alamat_pelapor": "Jl. Kemantren 1 No.6 rt9 RW 3",
                    "no_telp_pelapor": "6281334422374",
                    "keterangan_pelapor": "spaneng turun gak normal, peralatan rusak semuanya ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020103777",
                    "waktu_lapor": "01/02/2023 12:32:33",
                    "waktu_response": "01/02/2023 12:33:02",
                    "waktu_recovery": "01/02/2023 13:05:15",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 1933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agnes kusumah wardhani",
                    "alamat_pelapor": "PR PURI MELODI MANGKUBUMI No.C1 RT.2 RW.1 CIPARI",
                    "no_telp_pelapor": "6289639017666",
                    "keterangan_pelapor": "saya isi ulang token tapi gagal terus , sudah 2x input dan 2x pembelian 5634 8232 1887 2784 7440 dan 0825 7970 1160 1088 0976 . mohon segera dibantu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020103780",
                    "waktu_lapor": "01/02/2023 12:33:10",
                    "waktu_response": "01/02/2023 12:36:15",
                    "waktu_recovery": "01/02/2023 13:29:13",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 3178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FARIDA ",
                    "alamat_pelapor": "JL KAV DARUSALAM 3 RT3/8 NO 0 KEL KETAPANG KEC CIPONDOH KOTA TANGERANG BANTEN",
                    "no_telp_pelapor": "0215440328",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PS (L/1.300 VA), KEPERUNTUKAN PESTA SELAMA 2  HARI TGL 3 FEB 2023 S/D TGL 04 FEB2023  PUKUL 09.00  WIB MELALUI PLN 123 DENGAN NO AGENDA 566100132302010001  DAN NO REGISTER 5661029003050. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020103781",
                    "waktu_lapor": "01/02/2023 12:33:18",
                    "waktu_response": "01/02/2023 12:33:39",
                    "waktu_recovery": "01/02/2023 13:15:53",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 2534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SARI ",
                    "alamat_pelapor": "JL SALEMBARAN  JATI  RT 2/3  KEL  SALEMBARAN  JATI KEC KOSAMBI DEPAN PERGUDANGAN  99 / WATRG KAB TANGERANG",
                    "no_telp_pelapor": "02152395721",
                    "keterangan_pelapor": "TGL 29/1/22  PENANGANAN GANGGUAN PTL APP RUSAK  OLEH PETUGAS (BPNANANG DAN ROSIDIN ) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 24155. MOHON SEGERA  APP DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103782",
                    "waktu_lapor": "01/02/2023 12:33:19",
                    "waktu_response": "01/02/2023 12:48:26",
                    "waktu_recovery": "01/02/2023 13:07:18",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 1132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RISA",
                    "alamat_pelapor": "JL TEGAL CUPEK GG SINTA KERO NO 34 RT -/- KEL KEROBOKAN KEC KUTA UTARA KAB BADUNG ACUAN LOKASI -",
                    "no_telp_pelapor": "081213230315",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT TGL 27/01/23 TELAH DILAKUKAN SURVEY PROSES PINDAH JARINGAN DENGAN NO LAPOR K5423012503493 NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020103786",
                    "waktu_lapor": "01/02/2023 12:34:15",
                    "waktu_response": "01/02/2023 12:58:28",
                    "waktu_recovery": "01/02/2023 13:18:53",
                    "durasi_response_time": 1453,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "JL. RAYA PULAU GEBANG NO. 32 RT. 12 RW. 06 KEL. PULO GEBANG KEC. CAKUNG JAKTIM ( LOKASI DEKAT BENGKEL HONDA )",
                    "no_telp_pelapor": "08112556887",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER: 14011916088. TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN . PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST). PTL MENYALA SISA KWH: 56 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020103789",
                    "waktu_lapor": "01/02/2023 12:34:24",
                    "waktu_response": "01/02/2023 12:38:34",
                    "waktu_recovery": "01/02/2023 13:28:30",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 2996,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satria Akhiratul Rahmad",
                    "alamat_pelapor": "PR WISMAMAS II L7 No.21 PSK",
                    "no_telp_pelapor": "62895357861224",
                    "keterangan_pelapor": "meteran listrik tidak berjalan atau angaknya menetap",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103794",
                    "waktu_lapor": "01/02/2023 12:35:08",
                    "waktu_response": "01/02/2023 12:53:54",
                    "waktu_recovery": "01/02/2023 13:42:06",
                    "durasi_response_time": 1126,
                    "durasi_recovery_time": 2892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD RIF'AN KHUDLORI",
                    "alamat_pelapor": "DN BALONGAN No. RT.11 RW.3 JANTI",
                    "no_telp_pelapor": "6281331107761",
                    "keterangan_pelapor": "mohon informasinya untuk status rubah daya dan no pembayarannya.\\nID Transaksi :PLN/5118101022023002849dan Nomor Agenda :511819922302013845\\n\\nterima kasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020103798",
                    "waktu_lapor": "01/02/2023 12:35:46",
                    "waktu_response": "01/02/2023 13:12:54",
                    "waktu_recovery": "01/02/2023 14:37:16",
                    "durasi_response_time": 2228,
                    "durasi_recovery_time": 5062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nadya Prilly",
                    "alamat_pelapor": "jln candi deres... ",
                    "no_telp_pelapor": "6281332116463",
                    "keterangan_pelapor": "nomor token di isi pulsa gagal. \\nsetelah lapor... nomor token sudah di ganti.\\ndi isi pulsa bisa... tetapi untuk memasukkan no token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENCONG"
                },
                {
                    "no_laporan": "K5423020103802",
                    "waktu_lapor": "01/02/2023 12:36:24",
                    "waktu_response": "01/02/2023 12:42:04",
                    "waktu_recovery": "01/02/2023 12:51:39",
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 575,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Mulyono",
                    "alamat_pelapor": "balerejo rt 03 rw 09, watagung baturetno",
                    "no_telp_pelapor": "6282326005871",
                    "keterangan_pelapor": "beli pulsa kok gk bisa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020103803",
                    "waktu_lapor": "01/02/2023 12:36:40",
                    "waktu_response": "01/02/2023 12:40:06",
                    "waktu_recovery": "01/02/2023 15:31:23",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 10277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy susanto",
                    "alamat_pelapor": "JL KAPT DULASIM 7A/ No.002 RT.002 RW.01 KRAMAT ING",
                    "no_telp_pelapor": "6285731633339",
                    "keterangan_pelapor": "minta pergantian pemasangan dari meteran ke token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020103805",
                    "waktu_lapor": "01/02/2023 12:37:06",
                    "waktu_response": "01/02/2023 14:27:30",
                    "waktu_recovery": "01/02/2023 15:22:31",
                    "durasi_response_time": 6624,
                    "durasi_recovery_time": 3301,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MERI",
                    "alamat_pelapor": "JL. BONTO RAMBA NO. 35 RW. 01 KEL. TAMALAN REA KEC.  MAKASSAR KOTA MAKASSAR SULSEL (DEKAT WIHARA)",
                    "no_telp_pelapor": "081355663994",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 16.47 KWH  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020103809",
                    "waktu_lapor": "01/02/2023 12:37:46",
                    "waktu_response": "01/02/2023 13:18:53",
                    "waktu_recovery": "01/02/2023 13:19:59",
                    "durasi_response_time": 2467,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andrean miyatami",
                    "alamat_pelapor": "DN DOPANG TENGAH No.",
                    "no_telp_pelapor": "6287865521900",
                    "keterangan_pelapor": "token tidak bisa masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020103810",
                    "waktu_lapor": "01/02/2023 12:37:52",
                    "waktu_response": "01/02/2023 13:18:52",
                    "waktu_recovery": "01/02/2023 13:38:14",
                    "durasi_response_time": 2460,
                    "durasi_recovery_time": 1162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PATAR DEAN OTTO",
                    "alamat_pelapor": "JL PURNAWIRAWAN NO 20 RT --/-- KEL SATRIA KEC PADANG HILIR KOTA TEBING TINGGI PRV SUMUT.",
                    "no_telp_pelapor": "081375719459",
                    "keterangan_pelapor": "LEBIH TAGIH. REK FEBRUARI 23 ST AK AP2T 2023 : 17907 ST AK ACMT : 17907, STAND APP TGL 01/02/23 = 17615  (SETEMPAT RUMAH DIHUNI, DAN PETUGAS CATER RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020103811",
                    "waktu_lapor": "01/02/2023 12:38:04",
                    "waktu_response": "01/02/2023 12:42:39",
                    "waktu_recovery": "01/02/2023 13:14:49",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 1930,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Ari Sadewo",
                    "alamat_pelapor": "JL RY PABUARAN RT1/2 No.0 RT.0",
                    "no_telp_pelapor": "6285875909193",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K1423020100294",
                    "waktu_lapor": "01/02/2023 12:39:31",
                    "waktu_response": "01/02/2023 13:28:18",
                    "waktu_recovery": "01/02/2023 13:29:42",
                    "durasi_response_time": 2927,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JLN PADARINGAN NO. - RT. 2 RW. - DESA PURWAJAYA KEC. LOAJANAN KAB KUTAI KARTA NEGARA PROV KALTIM. ",
                    "no_telp_pelapor": "85346775655",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32174989775 SISA KWH 12.62 DAN NO TOKEN 64540692439369424476.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5423020103820",
                    "waktu_lapor": "01/02/2023 12:39:35",
                    "waktu_response": "01/02/2023 14:45:59",
                    "waktu_recovery": "01/02/2023 15:53:43",
                    "durasi_response_time": 7584,
                    "durasi_recovery_time": 4064,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iblano parosa",
                    "alamat_pelapor": "JL BARIANG CIBADAK AMPO No.",
                    "no_telp_pelapor": "6285363610019",
                    "keterangan_pelapor": "ada kendala pada jaringan/kabel listrik yang mengarah kerumah",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5523020100470",
                    "waktu_lapor": "01/02/2023 12:39:38",
                    "waktu_response": "01/02/2023 12:58:28",
                    "waktu_recovery": "01/02/2023 13:17:26",
                    "durasi_response_time": 1130,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAN JAYADI ",
                    "alamat_pelapor": "JL SELAWING DASAN BARU DN BELAMBANG DS SAKRA SELATAN KEC SAKRA KOTA LOMBOK TIMUR,BELAKANG SDN 4 SAKRA SELATAN ",
                    "no_telp_pelapor": "087763305573",
                    "keterangan_pelapor": "1 APP PRABAYAR (  TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 20. NO TOKEN :71205469989172020310",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020103821",
                    "waktu_lapor": "01/02/2023 12:39:47",
                    "waktu_response": "01/02/2023 12:43:13",
                    "waktu_recovery": "01/02/2023 13:01:04",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 1071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "KK CIKANDE GRIYA ASRI BLOK C2 NO.56 RT 001 / RW 010 CLUSTER KENARI, KEL CIKANDE, KEC CIKANDE, KAB SERANG, BANTEN ",
                    "no_telp_pelapor": "089653030736",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 24/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR KARENA PEREMEJAAN APP TUA. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH PADA APP LAMA (NO METER: 46001582660). MOHON SISA KWH TSB DAPAT DIKONVERSI KE APP BARU (NO METER: 14460946404)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020103825",
                    "waktu_lapor": "01/02/2023 12:39:59",
                    "waktu_response": "01/02/2023 13:49:55",
                    "waktu_recovery": "01/02/2023 14:07:18",
                    "durasi_response_time": 4196,
                    "durasi_recovery_time": 1043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ryan Adi Wijaya",
                    "alamat_pelapor": "DS KARANG ASEM No. RT. 0 RW. 0 PATOKAN",
                    "no_telp_pelapor": "6281916249400",
                    "keterangan_pelapor": "pemakaian listrik tidak masuk akal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANARUKAN"
                },
                {
                    "no_laporan": "K5423020103830",
                    "waktu_lapor": "01/02/2023 12:40:42",
                    "waktu_response": "01/02/2023 13:07:39",
                    "waktu_recovery": "01/02/2023 14:43:36",
                    "durasi_response_time": 1617,
                    "durasi_recovery_time": 5757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARTANTO TAMPUBOLON",
                    "alamat_pelapor": "KK MEDANG LESTARI BLK B3-G-34 PAGEDANGAN",
                    "no_telp_pelapor": "6281288540446",
                    "keterangan_pelapor": "bulan Februari tagihan listrik saya mencapai 1 jt lebih padahal jarang dipakai",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103832",
                    "waktu_lapor": "01/02/2023 12:41:06",
                    "waktu_response": "01/02/2023 12:52:13",
                    "waktu_recovery": "01/02/2023 14:09:11",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 4618,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000911111248860",
                    "nama_pelapor": "BP YANTO",
                    "alamat_pelapor": " PERUMNAS JL WIBISANA 14. BLOK LQ NO 12 RT 04/19 KARAWANG JABAR",
                    "no_telp_pelapor": "089657669412 ",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 22967, ST APP TGL 1/2/2023= 22914. REK ( BELUM DILUNASI). RUMAH DIHUNI,PAGAR TIDAK DIKUNCI,APP MUDAH DIJANGKAU, TDK TAHU PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020103840",
                    "waktu_lapor": "01/02/2023 12:41:30",
                    "waktu_response": "01/02/2023 12:43:06",
                    "waktu_recovery": "01/02/2023 13:14:43",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 1897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Ari Sadewo",
                    "alamat_pelapor": "Jl. Raya Pabuaran No.19-A",
                    "no_telp_pelapor": "6285875909193",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103844",
                    "waktu_lapor": "01/02/2023 12:41:48",
                    "waktu_response": "01/02/2023 12:55:48",
                    "waktu_recovery": "01/02/2023 15:48:59",
                    "durasi_response_time": 840,
                    "durasi_recovery_time": 10391,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NASICHIN",
                    "alamat_pelapor": "DS KANDANGAN TIMUR No.0 RT.7 RW.4 KREMBUNG",
                    "no_telp_pelapor": "6289508852000",
                    "keterangan_pelapor": "tolong bantu \\ntoken listrik gagal dimasukkan\\nminta key token nya yaa\\n\\n32010571845, SUKSES. SN: 5129-3657-6865-5125-1169/FITRI-ASTUTIK/R1M/900VA/67,9KWH",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PORONG"
                },
                {
                    "no_laporan": "K5423020103846",
                    "waktu_lapor": "01/02/2023 12:42:12",
                    "waktu_response": "01/02/2023 12:46:39",
                    "waktu_recovery": "01/02/2023 13:41:34",
                    "durasi_response_time": 267,
                    "durasi_recovery_time": 3295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bapak Lukman Hakim / @NLookm ",
                    "alamat_pelapor": "NIRMALA ASRI PONDOK RANGGON RT/RW: 004/06 NO. 188, HARJAMUKTI, CIMANGGIS, DEPOK 16454 ",
                    "no_telp_pelapor": "085649767092",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223010101454. INFO PELANGGAN BELUM ADA TINDAK LANJUT. MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN DISPLAY TERTERA (USANG) PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 15 OKTOBER 2022 SEBESAR RP. 100.000,- DENGAN NOMOR TOKEN 1761-5467-1675-7461-5190 DAN SISA 3.02 KWH. TERKAIT K5223013001653",
                    "media": "Twitter",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020103850",
                    "waktu_lapor": "01/02/2023 12:42:39",
                    "waktu_response": "01/02/2023 13:26:54",
                    "waktu_recovery": "01/02/2023 14:37:38",
                    "durasi_response_time": 2655,
                    "durasi_recovery_time": 4244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "94069884",
                    "nama_pelapor": "BP HERMIN",
                    "alamat_pelapor": "  JL.PANGLIMA POLIM GG.MANGGA 2 LORONG MANGGA HARUM MANIS",
                    "no_telp_pelapor": "085748187930 ",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 28880, ST AK 42, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 42. REK ( BELUM DILUNASI). YBS KOMPLAIN TAGIHAN SAAT INI DAN SESUAI INFO PELNGGAN DIHUNI, PAGAR TIDAK DIKUNCI, PETUGAS RUTIN DATANG",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K1423020100296",
                    "waktu_lapor": "01/02/2023 12:42:41",
                    "waktu_response": "01/02/2023 14:21:34",
                    "waktu_recovery": "01/02/2023 14:43:12",
                    "durasi_response_time": 5933,
                    "durasi_recovery_time": 1298,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001303202",
                    "nama_pelapor": "BP WAWAN",
                    "alamat_pelapor": "JLN. SELAHUNI   NO. 32 KP. SELAHUNI  RT-3 / RW-6 KEL. CIOMAS RAHAYU KEC. CIOMAS KLAB BOGOR // DEKAT GOR VICTORY HALL ADA RUMAH BESAR WARNA PUTIH MASUK GANG LOKASI RUMAH BP WAWAN",
                    "no_telp_pelapor": "6285811810880",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT. PELANGGAN SEBELUMNYA MENGAJUKAN GESER APP NAMUN PELANGGAN MERASA KECEWA KARENA KABEL PADA APP KE MCB YANG BERWARNA MERAH DI GANTI PETUGAS MENJADI WARNA BIRU DAN UKURAN LEBIH KECIL DAN 1 BAUT DI APP TIDAK DIPASANG PETUGAS. PELANGGAN MEMINTA AGAR EMASANGAN APPNYA DI PASANG SEPERTI SEBELUMNYA. // PELANGGAN MENGHUBUNGI KEMBALI CC.52.ADILA PUKUL 12.44",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020103854",
                    "waktu_lapor": "01/02/2023 12:43:10",
                    "waktu_response": "01/02/2023 13:09:10",
                    "waktu_recovery": "01/02/2023 13:17:28",
                    "durasi_response_time": 1560,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi putra",
                    "alamat_pelapor": "Jl. Pariaman - Malalak",
                    "no_telp_pelapor": "6285363860338",
                    "keterangan_pelapor": "sudah membeli token listrik..sudah mengisi nomor token dengan benar tetapi selalu gagal mohon solusinya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTO TUO"
                },
                {
                    "no_laporan": "K5523020100476",
                    "waktu_lapor": "01/02/2023 12:43:21",
                    "waktu_response": "01/02/2023 12:47:50",
                    "waktu_recovery": "01/02/2023 13:06:49",
                    "durasi_response_time": 269,
                    "durasi_recovery_time": 1139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "3710632",
                    "nama_pelapor": "BP LOKMAN",
                    "alamat_pelapor": "JL PEMUDA IV No. 10 KEL  RENON KEC  DENPASAR SELATAN, KOTA DENPASAR, BALI. ",
                    "no_telp_pelapor": "0361235984",
                    "keterangan_pelapor": "MOHON PENGAMANAN APP  PELANGGAN INGIN PEMASANGAN BATU ALAM PADA TEMBOK TEMPAT APP TERSEBUT. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5123020100783",
                    "waktu_lapor": "01/02/2023 12:43:46",
                    "waktu_response": "01/02/2023 12:44:15",
                    "waktu_recovery": "01/02/2023 14:53:30",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 7755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JLN RAYA SETU GG SEJAHTERA RT 5 RW 1 NO 23 KEL SETU KEC CIPAYUNG KOTA JAKARTA TIMUR 13880",
                    "no_telp_pelapor": "081213553453",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA ICONPAY  . PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN INGIN DISAMBUNG DI HARI INI . NO LAPOR K5423013109985 , K5423013109890 DAN K5423013110152 BELUM ADA KONFIRMASI DARI PETUGAS ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103859",
                    "waktu_lapor": "01/02/2023 12:43:53",
                    "waktu_response": "01/02/2023 13:14:41",
                    "waktu_recovery": "01/02/2023 15:49:01",
                    "durasi_response_time": 1848,
                    "durasi_recovery_time": 9260,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yanni kusno",
                    "alamat_pelapor": "JL SUMATERA BELAWAN",
                    "no_telp_pelapor": "6285261034113",
                    "keterangan_pelapor": "gagal isi pulsa PELANGGAN BERSEDIA MEMBATALKAN LAPORANYA CC.12.CITRA LAPORAN BARU G1223020100244",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5423020103860",
                    "waktu_lapor": "01/02/2023 12:43:56",
                    "waktu_response": "01/02/2023 12:53:27",
                    "waktu_recovery": "01/02/2023 13:27:58",
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 2071,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSTAIN",
                    "alamat_pelapor": "DS CANGKAREMAN No. KONANG",
                    "no_telp_pelapor": "6287749203113",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020103865",
                    "waktu_lapor": "01/02/2023 12:44:09",
                    "waktu_response": "01/02/2023 13:14:03",
                    "waktu_recovery": "01/02/2023 14:30:29",
                    "durasi_response_time": 1794,
                    "durasi_recovery_time": 4586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jonson",
                    "alamat_pelapor": "Jl. Rw. Bunga XIV No.102",
                    "no_telp_pelapor": "628567819121",
                    "keterangan_pelapor": "Tidak bisa mengisi token listrik, sudah di ulang 2x muncul tulisan gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020103867",
                    "waktu_lapor": "01/02/2023 12:44:23",
                    "waktu_response": "01/02/2023 12:57:38",
                    "waktu_recovery": "01/02/2023 13:29:27",
                    "durasi_response_time": 795,
                    "durasi_recovery_time": 1909,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "raden",
                    "alamat_pelapor": "DS PATOMAN No.22 RT.2 RW.2 PATOMAN",
                    "no_telp_pelapor": "6285709364415",
                    "keterangan_pelapor": "kwh rusak,diajukan pergantian meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TALANG PADANG"
                },
                {
                    "no_laporan": "K5423020103873",
                    "waktu_lapor": "01/02/2023 12:45:01",
                    "waktu_response": "01/02/2023 12:47:09",
                    "waktu_recovery": "01/02/2023 15:41:58",
                    "durasi_response_time": 128,
                    "durasi_recovery_time": 10489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA ",
                    "alamat_pelapor": "JL CINERE RAYA NO 7 RT 05/10 KEL CINERE  KEC CINERE DEPOK JAWA BARAT",
                    "no_telp_pelapor": "02175907514",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN . PROSES GESER SR DIKARENAKAN POSISINYA MELEWATI JENDELA PELANGGAN , PEMOHON MENGAKU SEBAGAI YG DIKUASAKAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103881",
                    "waktu_lapor": "01/02/2023 12:46:13",
                    "waktu_response": "01/02/2023 12:53:21",
                    "waktu_recovery": "01/02/2023 15:52:49",
                    "durasi_response_time": 428,
                    "durasi_recovery_time": 10768,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TIMBUL",
                    "alamat_pelapor": "KK NERADA BLOK B2E NO.1 JL CENDRAWASIH  CIPAYUNG, CIPAYUNG, CIPUTAT, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "081381131515",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 25/01/23 PROSES TD (R2T/3.500 VA -R1T/2.200 VA) MELALUI APLIKASI PLN MOBILE DENGAN NO AGENDA 543609922301253772 NAMUN PADA DATA AP2T PERMOHONAN BELUM DISAHKAN MANAGER. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103886",
                    "waktu_lapor": "01/02/2023 12:47:07",
                    "waktu_response": "01/02/2023 12:50:27",
                    "waktu_recovery": "01/02/2023 13:20:16",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 1789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ENDIN",
                    "alamat_pelapor": "ko lebak pendey",
                    "no_telp_pelapor": "6285817816366",
                    "keterangan_pelapor": "tidak bisa masukin token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K1423020100299",
                    "waktu_lapor": "01/02/2023 12:47:29",
                    "waktu_response": "01/02/2023 13:05:34",
                    "waktu_recovery": "01/02/2023 14:53:57",
                    "durasi_response_time": 1085,
                    "durasi_recovery_time": 6503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "JLN THAMRIN UJUNG NO. 180 A RT. - RW. - KEL. SUKAMAJU KEC. SAIL KOTA PEKANBARU PROV RIAU.",
                    "no_telp_pelapor": "082385555577",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32158680556 SISA KWH 19.76 DAN NO TOKEN 37266249608467738592, 38647138157658306379.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020103888",
                    "waktu_lapor": "01/02/2023 12:47:30",
                    "waktu_response": "01/02/2023 12:49:35",
                    "waktu_recovery": "01/02/2023 15:42:57",
                    "durasi_response_time": 125,
                    "durasi_recovery_time": 10402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FATIH",
                    "alamat_pelapor": "PONDOK PESANTRE UMMU QURA JL RAYA PONDOK CABE RT 1/4 KEL ONDOK CABE ILIR KEC PAMULANG KOTA TANGSEL",
                    "no_telp_pelapor": "085870267450",
                    "keterangan_pelapor": "MOHON UNTUK TINDAKLANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN PROSES TD ( R3/7700 VA - R2/3500 VA) DENGAN NO AGENDA 543609922301313967, NAMU PADA STATUS AP2T MASIH MENUNGGU PERMOHONAN BELUM DISAHKAN MANAGER.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103891",
                    "waktu_lapor": "01/02/2023 12:47:49",
                    "waktu_response": "01/02/2023 12:53:46",
                    "waktu_recovery": "01/02/2023 13:24:50",
                    "durasi_response_time": 357,
                    "durasi_recovery_time": 1864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur hidayat",
                    "alamat_pelapor": "Perum Kutabumi 6 ResidenceBlk.G12,no.3Rajeg",
                    "no_telp_pelapor": "6285775166442",
                    "keterangan_pelapor": "isi token di meteran gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100480",
                    "waktu_lapor": "01/02/2023 12:47:54",
                    "waktu_response": "01/02/2023 12:53:58",
                    "waktu_recovery": "01/02/2023 14:04:47",
                    "durasi_response_time": 364,
                    "durasi_recovery_time": 4249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YAYAH ",
                    "alamat_pelapor": "JL ANYELIR NO -  KP SUKAKARYA DS BABAKAN ASEM RT 3 RW 10 KEC TELUK NAGA KAB TANGERANG LOKASI : DEKAT DR SUPARDI , LEWAT KOMPLEK GARUDA BLOK A PALING UJUNG ADA WARUNG WARNA KUNING \\n",
                    "no_telp_pelapor": "087890845151",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. NO TOKEN : 55761177307476016814, SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 11.34",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103892",
                    "waktu_lapor": "01/02/2023 12:48:04",
                    "waktu_response": "01/02/2023 12:59:11",
                    "waktu_recovery": "01/02/2023 14:26:49",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 5258,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL PONCOL JAYA II NO 47   RT-13 / RW-7 KEL GANDARIA SELATAN KEC CILANDAK KOTA JAKARTA SELATAN ACUAN LOKASI DEKAT PUSKESMAS GANDARIA SELATAN",
                    "no_telp_pelapor": "0217504003",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PTL MENYALA SISA KWH TIDAK MENGETAHUI. DATA PADA AP2T TIDAK TERDAPAT BLOCKING ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020103903",
                    "waktu_lapor": "01/02/2023 12:49:01",
                    "waktu_response": "01/02/2023 12:53:19",
                    "waktu_recovery": "01/02/2023 13:24:21",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 1862,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masruroh",
                    "alamat_pelapor": "KP BERAMAH DALEMAN No. RT. RW. BANGKALAN",
                    "no_telp_pelapor": "6287774598866",
                    "keterangan_pelapor": "saat isi ulang pulsa, gagal terus ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020103906",
                    "waktu_lapor": "01/02/2023 12:49:47",
                    "waktu_response": "01/02/2023 12:50:36",
                    "waktu_recovery": "01/02/2023 14:02:40",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 4324,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000064983",
                    "nama_pelapor": "IBU NENENG",
                    "alamat_pelapor": "JL TROPIKA 7 C NO.25 RT.0 RW.0 BEKASI, KEL SERTAJAYA, KEC CIKARANG TIMUR, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "02189261283",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 12/01/23 PELANGGAN MENGAJUKAN PROSES TD MELALUI PLN MOBILE DENGAN NO AGENDA 537049922301129202. NAMUN STATUS PADA PLN MOBILE (PERMOHONAN MENUNGGU VERIFIKASI PLN UNIT) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5323020100474",
                    "waktu_lapor": "01/02/2023 12:50:12",
                    "waktu_response": "01/02/2023 12:57:40",
                    "waktu_recovery": "01/02/2023 16:06:05",
                    "durasi_response_time": 448,
                    "durasi_recovery_time": 11305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALAN",
                    "alamat_pelapor": "JL. SWADAYA, CLUSTER PRIMA SUKAMENAK INDAH NO. 45 KEL. SUKAMENAK KEC. MARGAHAYU KAB. BANDUNG / DEKAT COUNTER HP",
                    "no_telp_pelapor": "085100103540",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PEMINDAHAN JALUR KABEL SR INGIN LANGSUNG DARI TIANG (TIDAK DI KETTING DARI TETANGGA) KARENA TETANGGA PELANGGAN KEBERATAN\\n, NO METER : 56213341565",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020103912",
                    "waktu_lapor": "01/02/2023 12:50:12",
                    "waktu_response": "01/02/2023 13:16:40",
                    "waktu_recovery": "01/02/2023 13:18:04",
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novi Harianto",
                    "alamat_pelapor": "JL PERWIRA No. BAGAN BESA",
                    "no_telp_pelapor": "6285264444448",
                    "keterangan_pelapor": "saya sudah melunasi tambah daya dari 1300 ke 3500 .permohonan sudah selesai tapi pegutas sampai saat ini belum datang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DUMAI KOTA"
                },
                {
                    "no_laporan": "K5423020103920",
                    "waktu_lapor": "01/02/2023 12:51:19",
                    "waktu_response": "01/02/2023 12:54:15",
                    "waktu_recovery": "01/02/2023 13:25:13",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 1858,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Omcpare Pare",
                    "alamat_pelapor": "JL MANGGA No.0 RT.0 RW.0 LAGALIGO",
                    "no_telp_pelapor": "6282248632054",
                    "keterangan_pelapor": "Di kwh tower bts kami ada cicak mati, tolong dibantu bersihkan, tks",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020103922",
                    "waktu_lapor": "01/02/2023 12:51:30",
                    "waktu_response": "01/02/2023 13:15:21",
                    "waktu_recovery": "01/02/2023 14:07:36",
                    "durasi_response_time": 1431,
                    "durasi_recovery_time": 3135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAERI ",
                    "alamat_pelapor": "JL RAYA PABUARAN RT1/2 NO 40 KEL JATIRANGGON KEC JATISAMPURNNA BEKASI JAWA BARAT ",
                    "no_telp_pelapor": "0218455909",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL HAMPIR PADAM) SISA 12,95 KWH   NO TOKEN 0384 7455 1028 4071 7334, ID METER 32147744653",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103927",
                    "waktu_lapor": "01/02/2023 12:51:56",
                    "waktu_response": "01/02/2023 12:53:34",
                    "waktu_recovery": "01/02/2023 12:55:11",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14023227086",
                    "nama_pelapor": "BP DANI ",
                    "alamat_pelapor": "JL CIMENJANG GG IRTAD NO 35 RT 3/4 DS MEKAR MULYA KEC GEDE BAGE KOTA BANDUNG ",
                    "no_telp_pelapor": "0895612473050",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14023227086 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!.SISA 204.6 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020103928",
                    "waktu_lapor": "01/02/2023 12:52:06",
                    "waktu_response": "01/02/2023 13:01:41",
                    "waktu_recovery": "01/02/2023 13:30:55",
                    "durasi_response_time": 575,
                    "durasi_recovery_time": 1754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ROBI",
                    "alamat_pelapor": "JL KP.MALANG NENGAH RT3/1 NO-  KEL CIKUYA KEC SOLEAR ACUAN LOKASI : SETEMPAT TOKO MATERIAL HARAPAN SENTOSA",
                    "no_telp_pelapor": "02159750453",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PERPINDAHAN KABEL SR DI KARENAKAN RENOVASI BANGUNAN. PELANGGAN SELAKU YANG DI KUASAKAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012802917, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN MENGINGINKAN TINDAK LANJUT SAAT INI JUGA ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100477",
                    "waktu_lapor": "01/02/2023 12:52:23",
                    "waktu_response": "01/02/2023 13:03:57",
                    "waktu_recovery": "01/02/2023 13:56:31",
                    "durasi_response_time": 694,
                    "durasi_recovery_time": 3154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0982882",
                    "nama_pelapor": "IBU AMALIA ",
                    "alamat_pelapor": "JL GUBENG KERTAJAYA GG 9A DALAM NO 3 RT 2 RW 5 KEL AIRLANGGA KEC GUBENG KOTA SURABAYA ACUAN LOKASI BELAKANG BALAI RW",
                    "no_telp_pelapor": "087854041099",
                    "keterangan_pelapor": "TERKAIT K5522120100530 TGL 14/09/2022 PENANGANAN GANGGUAN APP METER PRABAYAR GAGAL INPUT TOKEN DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5122091402057 DAN PELANGGAN SUDAH MENERIMA SURAT BERITA ACARA (801227). MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN. TERKAIT NO LAPOR K5522100500672, K5522110101067 DAN K5522110900413",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020103933",
                    "waktu_lapor": "01/02/2023 12:52:26",
                    "waktu_response": "01/02/2023 13:01:47",
                    "waktu_recovery": "01/02/2023 14:07:39",
                    "durasi_response_time": 561,
                    "durasi_recovery_time": 3952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUNGKUT"
                },
                {
                    "no_laporan": "K5423020103934",
                    "waktu_lapor": "01/02/2023 12:52:42",
                    "waktu_response": "01/02/2023 13:21:42",
                    "waktu_recovery": "01/02/2023 13:25:04",
                    "durasi_response_time": 1740,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REMON ",
                    "alamat_pelapor": "JL KEMBANG JOYO NO 24 DS KUTOHARJO     RT-2 / RW-2  KEC. - KAB PATI || SETEMPAT SKUTO PATI ",
                    "no_telp_pelapor": "081268813953",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN NO METER 86220211774 MEMILIKI ANGSURAN P2TL NO REGIS 5200443004422 . YBS MENGINGINKAN RINCIAN TERKAIT TAGIHAN TSB ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K5423020103943",
                    "waktu_lapor": "01/02/2023 12:53:46",
                    "waktu_response": "01/02/2023 12:57:54",
                    "waktu_recovery": "01/02/2023 13:17:20",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 1166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "afifuddin adnan",
                    "alamat_pelapor": "kalianyar,desa kalianyar kec.terara,kab.lotim,ntb",
                    "no_telp_pelapor": "6287773978210",
                    "keterangan_pelapor": "no token selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5523020100486",
                    "waktu_lapor": "01/02/2023 12:54:03",
                    "waktu_response": "01/02/2023 12:55:56",
                    "waktu_recovery": "01/02/2023 13:03:09",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA TEGAR ",
                    "alamat_pelapor": "JL - NO - DN PELILIT DS PEJUKUTAN KEC NUSA PENIDA KAB KLUNGKUNG LOKASI : ATUH BEACH 2",
                    "no_telp_pelapor": "03665551705",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI  2023 BERIKUT BK  TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020103952",
                    "waktu_lapor": "01/02/2023 12:55:01",
                    "waktu_response": "01/02/2023 14:01:07",
                    "waktu_recovery": "01/02/2023 14:08:42",
                    "durasi_response_time": 3966,
                    "durasi_recovery_time": 455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GITO",
                    "alamat_pelapor": "JL MG BESAR IV 46 - RT-6 / RW-3 KEL TAMAN SARI KEC TAMAN SARI JAKARTA BARAT ",
                    "no_telp_pelapor": "0216297310",
                    "keterangan_pelapor": "TGL 01/02/23 DATANG PETUGAS MELAKUKAN PERGANTIAN APP (PEREMAJAAN) OLEH PETUGAS BP YOSEP IBRAHIM DAN BP AGUS BAHTIAR TANPA DILAKUKAN PENYEGELAN KEMBALI KARENA INFO PETUGAS MEMERLUKAN PERGANTIAN MCB. LG NO. 132980. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020103957",
                    "waktu_lapor": "01/02/2023 12:55:41",
                    "waktu_response": "01/02/2023 14:28:59",
                    "waktu_recovery": "01/02/2023 15:22:23",
                    "durasi_response_time": 5598,
                    "durasi_recovery_time": 3204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ADRIANTI",
                    "alamat_pelapor": "PR. BUMI PERMATA SUDIANG 1 BLOK K3 NO. 6 KEL. SUDIANG KEC. BIRINGKANAYA KOTA MAKASSAR (ACUAN LOKASI : DIDEKAT INDOMARET)",
                    "no_telp_pelapor": "081243755499",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN APP TERTER GAGAL SISA 13.00 KWH  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5523020100488",
                    "waktu_lapor": "01/02/2023 12:56:11",
                    "waktu_response": "01/02/2023 13:13:41",
                    "waktu_recovery": "01/02/2023 13:20:32",
                    "durasi_response_time": 1050,
                    "durasi_recovery_time": 411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA TEGAR ",
                    "alamat_pelapor": "JL - NO - DN PELILIT DS PEJUKUTAN KEC NUSA PENIDA KAB KLUNGKUNG LOKASI : ATUH BEACH 1",
                    "no_telp_pelapor": "03665551705",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI  2023 BERIKUT BK  TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020103962",
                    "waktu_lapor": "01/02/2023 12:56:32",
                    "waktu_response": "01/02/2023 12:58:25",
                    "waktu_recovery": "01/02/2023 13:19:11",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 1246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LIA",
                    "alamat_pelapor": "JL MASJID DARUTAQWA     RT-4 / RW-7 NO - KEL KRUKUT KEC LIMO KOTA DEPOK PROV JABAR // DEKAT KIOS UNGGAS ",
                    "no_telp_pelapor": "081213753107",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). NO TOKEN 1330 6201 3972 0826 4018. ID METER 32137061589. SISA 14.06KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020103968",
                    "waktu_lapor": "01/02/2023 12:57:12",
                    "waktu_response": "01/02/2023 13:16:06",
                    "waktu_recovery": "01/02/2023 13:24:42",
                    "durasi_response_time": 1134,
                    "durasi_recovery_time": 516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEFIA",
                    "alamat_pelapor": "JL PERGUDANGAN AEROPOLIS TECHNOPARK WH BS NO.29  KEL NEGLASARI KEC NEGLASARI, KOTA TANGERANG, BANTEN // DIDALEM KOMPLEK PERGUDANGAN  AEROPOLIS TECHNOPARK ",
                    "no_telp_pelapor": "085216642778",
                    "keterangan_pelapor": "TGL 28/12/2022 PROSES PD (B2T/10.600 VA - B2/53.000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 566609922212281656 DAN NO KODE PEMBAYARAN 5666055083115. TGL 28/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGANNYA. TERKAIT NO LAPOR K5423010902252, K5423012000982, K5423010902252 DAN K5423012703684. PELANGGAN MENGINGINKAN DIHUBUNGI HARI INI  ATAS KEPASTIAN PROSES TSB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020103975",
                    "waktu_lapor": "01/02/2023 12:58:12",
                    "waktu_response": "01/02/2023 13:39:06",
                    "waktu_recovery": "01/02/2023 18:11:56",
                    "durasi_response_time": 2454,
                    "durasi_recovery_time": 16370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERNI",
                    "alamat_pelapor": " JL. WR. SUPRATMAN NO.3 KEL. PASAR KEC. GUNUNGSITOLI KOTA GUNUNGSITOLI",
                    "no_telp_pelapor": "081375488444",
                    "keterangan_pelapor": "MOHON BANTUAN. PELANGGAN MENGINGINKAN RINCIAN TAGIHAN JULI 2022.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GUNUNG SITOLI"
                },
                {
                    "no_laporan": "K5423020103976",
                    "waktu_lapor": "01/02/2023 12:58:12",
                    "waktu_response": "01/02/2023 13:01:48",
                    "waktu_recovery": "01/02/2023 13:16:11",
                    "durasi_response_time": 216,
                    "durasi_recovery_time": 863,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dema Sadema",
                    "alamat_pelapor": "JAN",
                    "no_telp_pelapor": "6282152852577",
                    "keterangan_pelapor": "gagal mengisi token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020103977",
                    "waktu_lapor": "01/02/2023 12:58:27",
                    "waktu_response": "01/02/2023 13:15:35",
                    "waktu_recovery": "01/02/2023 14:07:23",
                    "durasi_response_time": 1028,
                    "durasi_recovery_time": 3108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHLIS",
                    "alamat_pelapor": "JL SEJATI RAYA No. RT.3 RW.19 JATIMAKMUR",
                    "no_telp_pelapor": "6287884680121",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020103979",
                    "waktu_lapor": "01/02/2023 12:58:42",
                    "waktu_response": "01/02/2023 14:21:39",
                    "waktu_recovery": "01/02/2023 14:51:21",
                    "durasi_response_time": 4977,
                    "durasi_recovery_time": 1782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP OKI",
                    "alamat_pelapor": "JL BABAKAN DRAMAGA KAMPUS DALAM ITB KP CANGKURAWOK RT 04 / RW 04 NO- KEL BABAKAN KEC DRAMAGA KAB BOGOR // DEKAT WARUNG PAK JENGGOT ",
                    "no_telp_pelapor": "089681464908",
                    "keterangan_pelapor": "MOHON TINDAK DAN PENYELESAIAN TGL  19/08/22 REALISASI PROSES PB (R1T / 1300 VA). SESUAI INFO PELANGGAN MCB YANG TERPASANG DILOKASI (4A), TIDAK SESUAI DENGAN DAYA KONTRAK. MOHON AGAR SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020103983",
                    "waktu_lapor": "01/02/2023 12:59:09",
                    "waktu_response": "01/02/2023 13:07:17",
                    "waktu_recovery": "01/02/2023 16:12:12",
                    "durasi_response_time": 488,
                    "durasi_recovery_time": 11095,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TAGOR ",
                    "alamat_pelapor": "JL GARDA KENCANA PR BSD BLOK K-2 NO 39 SEK XII.3 RT 006 RW 14 KEL RAWA BUNTU KEC SERPONG KOTA TANGERANG SELATAN ACUAN LOKASI-",
                    "no_telp_pelapor": "08111220065",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANUTI, PELANGGAN MELAPOR PERIHAL LONJAKAN REK FEB 23, PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. DAN SESUAI INFO PELANGGAN BEBERAPA MINGGU YANG LALU ADA PETUGAS (BP CECEP) DATANG KE LOKASI TGL 20/01/23 ADA KESALAHAN TERKAIT PENCATATAN ST APP. NAMUN HINGGA SAAT INI YBS TIDAK BERIKAN INFORMASI LEBIH LANJUT OLEH PETUGAS. PELANGGAN MENGINGINKAN PETUGAS TSB DATANG KEMBALI KE LOKASI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020103989",
                    "waktu_lapor": "01/02/2023 12:59:31",
                    "waktu_response": "01/02/2023 13:04:22",
                    "waktu_recovery": "01/02/2023 14:29:03",
                    "durasi_response_time": 291,
                    "durasi_recovery_time": 5081,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riko putra",
                    "alamat_pelapor": "XX PADANG BARU No.0 RW.",
                    "no_telp_pelapor": "6283190738104",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LUBUK BASUNG"
                },
                {
                    "no_laporan": "K5323020100485",
                    "waktu_lapor": "01/02/2023 12:59:40",
                    "waktu_response": "01/02/2023 13:12:15",
                    "waktu_recovery": "01/02/2023 13:48:37",
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 2182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARYADI",
                    "alamat_pelapor": "PR NARANJA RESIDENCE BLOK A-3 No. 0 0 RT 5 RW 2, KP SIWAL, KEC BAKI, KAB. SUKOHARJO, JAWA TENGAH",
                    "no_telp_pelapor": "628562531361",
                    "keterangan_pelapor": "TGL 4/1/2023 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA … DAN NO REG 5265212015119 . BP DAN STROOM AWAL TELAH DILUNASI . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GROGOL ( DISJATENG )"
                },
                {
                    "no_laporan": "K5423020103990",
                    "waktu_lapor": "01/02/2023 12:59:59",
                    "waktu_response": "01/02/2023 13:24:23",
                    "waktu_recovery": "01/02/2023 13:52:54",
                    "durasi_response_time": 1464,
                    "durasi_recovery_time": 1711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sazkia Aura Aulia",
                    "alamat_pelapor": "JL TOWUA No.0",
                    "no_telp_pelapor": "6282211547276",
                    "keterangan_pelapor": "kilometer listrik di rumah saya tidak bisa terisi Tokennya padahal sudah berkali kali percobaan tetapi selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5423020103993",
                    "waktu_lapor": "01/02/2023 13:00:05",
                    "waktu_response": "01/02/2023 13:08:10",
                    "waktu_recovery": "01/02/2023 13:25:50",
                    "durasi_response_time": 485,
                    "durasi_recovery_time": 1060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "CSO Tangerang PT Simed Prakarsa Indonesia",
                    "alamat_pelapor": "JL JL. BUKIT PAKAR TIMUR KAV.BV8. RT/RW 05/ No.",
                    "no_telp_pelapor": "6281218969475",
                    "keterangan_pelapor": "mohon dibantu informasi terkait progress eximeter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020103999",
                    "waktu_lapor": "01/02/2023 13:01:14",
                    "waktu_response": "01/02/2023 13:47:39",
                    "waktu_recovery": "01/02/2023 13:52:11",
                    "durasi_response_time": 2785,
                    "durasi_recovery_time": 272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sinta Dayana",
                    "alamat_pelapor": "DS MOENGKO No.0 0",
                    "no_telp_pelapor": "6282291295991",
                    "keterangan_pelapor": "tidak dapat mengisi token ke meteran. keterangan : gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP POSO"
                },
                {
                    "no_laporan": "K5523020100493",
                    "waktu_lapor": "01/02/2023 13:01:25",
                    "waktu_response": "01/02/2023 13:02:06",
                    "waktu_recovery": "01/02/2023 13:47:17",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 2711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "20947",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "PER BUKIT TIARA BLK E 1 NO 17 RT 32 RW 9 KEL PASIR JAYA KEC CIKUPA KOTA TANGERANG ,LOKASI:DEKAT MASJID ALISLAH ",
                    "no_telp_pelapor": "6285717919523",
                    "keterangan_pelapor": "PIRINGAN APP TIDAK BERPUTAR,PTL NYALA NORMAL (PLG HANYA DIKENAKAN KWH REK MINIMUN SAJA  )STAND APP TGL 1/02/2023 305",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104000",
                    "waktu_lapor": "01/02/2023 13:01:28",
                    "waktu_response": "01/02/2023 13:48:14",
                    "waktu_recovery": "01/02/2023 14:52:49",
                    "durasi_response_time": 2806,
                    "durasi_recovery_time": 3875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Satriawan",
                    "alamat_pelapor": "DS BUKIT MAKMUR No.1 RT.1 RW.1 0",
                    "no_telp_pelapor": "6282196171685",
                    "keterangan_pelapor": "tidak bisa di isi pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MOUTONG"
                },
                {
                    "no_laporan": "K5423020104001",
                    "waktu_lapor": "01/02/2023 13:01:57",
                    "waktu_response": "01/02/2023 13:10:59",
                    "waktu_recovery": "01/02/2023 13:26:17",
                    "durasi_response_time": 542,
                    "durasi_recovery_time": 918,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tristy Judarisa",
                    "alamat_pelapor": "KK PONDOK CIPTA MAS No.69 RT.005 RW.16 LEUWIGAJAH",
                    "no_telp_pelapor": "6281223019808",
                    "keterangan_pelapor": "no token setelah pembelian gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020104005",
                    "waktu_lapor": "01/02/2023 13:02:06",
                    "waktu_response": "01/02/2023 13:02:22",
                    "waktu_recovery": "01/02/2023 13:31:01",
                    "durasi_response_time": 16,
                    "durasi_recovery_time": 1719,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL ABIDIN ",
                    "alamat_pelapor": "JL KP. SECANG RT. 05/07 KEC CISOKA KEL SUKATANI KAB TANGERANG ",
                    "no_telp_pelapor": "088211534483",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN INFO PELANGAN ID 566402195596 TERDPAT PERUBAHAN TARIF DARI B1T / 900VA MENJADI TARIF R1MT / 900 VA. NAMUN PELANGGAN TIDAK PERNAH MENGAJUKAN PROSES UBAH TARIF TERSEBUT. MOHON DAPAT DI KONFIRMASI KEPADA PELANGGAN. LU CC.54.RINO.CSOI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104006",
                    "waktu_lapor": "01/02/2023 13:02:09",
                    "waktu_response": "01/02/2023 13:22:12",
                    "waktu_recovery": "01/02/2023 14:04:32",
                    "durasi_response_time": 1203,
                    "durasi_recovery_time": 2540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006586194",
                    "nama_pelapor": "BP FAJAR",
                    "alamat_pelapor": "JL WALET 1 PR VILA PAMULANG BLOK DK6 NO 7 RT 7 RW 6 KEL PONDOK PETIR KEC BOJONG SARI KOTA DEPOK ACUAN: DEKAT MASJID ",
                    "no_telp_pelapor": "0217403574",
                    "keterangan_pelapor": "TGL 02/04/21 PENANGANAN GANGGUAN DENGAN NO LAPOR: G5421040204467 PTL MCB RUSAK 6A OLEH PETUGAS (BP WIDODO) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 011045. MOHON SEGERA MCB 6A DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020104007",
                    "waktu_lapor": "01/02/2023 13:02:19",
                    "waktu_response": "01/02/2023 13:08:45",
                    "waktu_recovery": "01/02/2023 13:17:23",
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indra.arnis@gmail.com",
                    "alamat_pelapor": "BELAKANG KANTOR WALINAGARI\\nJL. SIKUMBANG NAN LIMO,\\nJORONG GUGUAK TINGGI,\\nNAGARI GUGUAK TABEK SAROJO,\\nKEC. IV KOTO,\\nKAB. AGAM,\\nSUMATERA BARAT\\nKODE POS 26161",
                    "no_telp_pelapor": "082174525191",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM SISA 13.81 KWH ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTO TUO"
                },
                {
                    "no_laporan": "K5423020104008",
                    "waktu_lapor": "01/02/2023 13:02:29",
                    "waktu_response": "01/02/2023 13:28:08",
                    "waktu_recovery": "01/02/2023 14:53:11",
                    "durasi_response_time": 1539,
                    "durasi_recovery_time": 5103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0872172",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "PR JAPAR BLOK A NO.1 JL. PARANG TRITIS RT.05 DUSUN. TANDES KEL. PANGGUNG HARJO KEC. SEWON KAB BANTUL (BELAKANG SPBU/DEPAN VIRAMIDE)",
                    "no_telp_pelapor": "085229272192",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK 2 TAHUN LALU . ID METER 32167814865. MOHON SEBELUM PENANGANANNYA PETUGAS DAPAT MENGHUBUNGI YBS TERLEBIH DAHULU DI NO TELP 085229272192",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020104009",
                    "waktu_lapor": "01/02/2023 13:02:32",
                    "waktu_response": "01/02/2023 13:18:14",
                    "waktu_recovery": "01/02/2023 15:37:46",
                    "durasi_response_time": 942,
                    "durasi_recovery_time": 8372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL PERMATA ARCADIA BLK K NO 18 KEL CIMANGGIS KEC - KOTA DEPOK ACUAN : - ",
                    "no_telp_pelapor": "0215417365",
                    "keterangan_pelapor": "TGL 29/01/23 TUNGGAKAN REK JANUARI BERIKUT BK TELAH DILUNASI DI BANK MANDIRI PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104013",
                    "waktu_lapor": "01/02/2023 13:03:08",
                    "waktu_response": "01/02/2023 13:04:50",
                    "waktu_recovery": "01/02/2023 13:42:57",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2287,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "EMERALD 8 TOWNHOUSE A3, JL. BATU INPRES, BENDA BARU, PAMULANG, TANGERANG SELATAN",
                    "no_telp_pelapor": "081391628611",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA\\n(KWH DIRASAKAN CEPAT HABIS). SEJAK 30/01/2023. SESUAI\\nINFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ELEKTRONIK\\nSISA KWH 30.0",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104015",
                    "waktu_lapor": "01/02/2023 13:03:04",
                    "waktu_response": "01/02/2023 13:03:45",
                    "waktu_recovery": "01/02/2023 13:56:39",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 3174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H Munilam",
                    "alamat_pelapor": "Jalan Gubeng Kertajaya IX A Dalam",
                    "no_telp_pelapor": "6287854041099",
                    "keterangan_pelapor": "Tidak Bisa Isi Token listrik karena meteran di los sama petugas PLN DAN BELUM ADA TINDAKAN LAGI SAMPAI DETIK INII !!! ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020104016",
                    "waktu_lapor": "01/02/2023 13:03:05",
                    "waktu_response": "01/02/2023 16:45:08",
                    "waktu_recovery": "01/02/2023 16:57:35",
                    "durasi_response_time": 13323,
                    "durasi_recovery_time": 747,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yohanes Arnoldus Kabes",
                    "alamat_pelapor": "JL KAMPUNG IKUF No.1 RT.3 RW.4 DISTRIK AI",
                    "no_telp_pelapor": "6281347228725",
                    "keterangan_pelapor": "token tulisan 'periksa'",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TEMINABUAN"
                },
                {
                    "no_laporan": "K5423020104017",
                    "waktu_lapor": "01/02/2023 13:03:30",
                    "waktu_response": "01/02/2023 13:27:01",
                    "waktu_recovery": "01/02/2023 14:37:33",
                    "durasi_response_time": 1411,
                    "durasi_recovery_time": 4232,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hermin puspitaS",
                    "alamat_pelapor": "Jl. Panglima Polim Gg. Mangga 2 No.67a",
                    "no_telp_pelapor": "6285748187930",
                    "keterangan_pelapor": "kenapa Kwh nya di naikan tanpa memberitahu ke pelanggan, yg awalnya tagihan hanya 56rb jd 140rb.apa bs digwnti kwh yg awal ?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOJONEGORO"
                },
                {
                    "no_laporan": "K5423020104018",
                    "waktu_lapor": "01/02/2023 13:03:33",
                    "waktu_response": "01/02/2023 13:13:04",
                    "waktu_recovery": "01/02/2023 14:37:24",
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 5060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvi luvika",
                    "alamat_pelapor": "JATIAGUNG RT 01 RW 022 ",
                    "no_telp_pelapor": "6282331081511",
                    "keterangan_pelapor": "tidak bisa diisi token,keterangan \\\"GAGAL\\",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENCONG"
                },
                {
                    "no_laporan": "K1223020100190",
                    "waktu_lapor": "01/02/2023 13:04:13",
                    "waktu_response": "01/02/2023 13:43:44",
                    "waktu_recovery": "01/02/2023 15:07:17",
                    "durasi_response_time": 2371,
                    "durasi_recovery_time": 5013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ZULKARNAIN",
                    "alamat_pelapor": "JL. RAYA TRATAK BULU  DS TELUK KENIDAI   RT-0 / RW-0 KEC. KAMPAR KAB. KAMPAR PROVINSI RIAU ACUAN LOKASI TIDAK ADA",
                    "no_telp_pelapor": "081371710078",
                    "keterangan_pelapor": "MOHON TINDAK LANJUTIN. PELANGGAN DILAKUKAN DENGAN CARA PENAMBAHAN JARINGAN. DAN INGIN DILAKUKAN PENORMALAN KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020104022",
                    "waktu_lapor": "01/02/2023 13:04:05",
                    "waktu_response": "01/02/2023 13:08:48",
                    "waktu_recovery": "01/02/2023 13:48:20",
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 2372,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RD. INDRA ANGGUN GEMILANG",
                    "alamat_pelapor": "PR SENOPATI BANJARAN No.09 RT.2 RW.6 TARAJUSARI",
                    "no_telp_pelapor": "6281239990928",
                    "keterangan_pelapor": "isi token listrik gagal, dan terdapat tulisan periksa sudah hampir 2 bulan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020104025",
                    "waktu_lapor": "01/02/2023 13:04:43",
                    "waktu_response": "01/02/2023 13:09:42",
                    "waktu_recovery": "01/02/2023 14:09:08",
                    "durasi_response_time": 299,
                    "durasi_recovery_time": 3566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Haura Haura",
                    "alamat_pelapor": "JL H.ABBAS TANI ASLI No. TANI ASLI",
                    "no_telp_pelapor": "6285763620480",
                    "keterangan_pelapor": "meteran tulisannya PERIKSA ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020104028",
                    "waktu_lapor": "01/02/2023 13:05:05",
                    "waktu_response": "01/02/2023 13:07:54",
                    "waktu_recovery": "01/02/2023 15:23:28",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 8134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aep Saepulloh",
                    "alamat_pelapor": "JL MELATI MAS RAYA No. RT.0 RW.0",
                    "no_telp_pelapor": "6282114420066",
                    "keterangan_pelapor": "tolong bantu pengecekan untuk tagihan listrik tidak setabil tagihan melebihi 1juta sudah 2 bulan ini, ditakutkan ada eror atau meter bermasalah terimakasih - saung biru oco sunarya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104029",
                    "waktu_lapor": "01/02/2023 13:05:14",
                    "waktu_response": "01/02/2023 13:07:15",
                    "waktu_recovery": "01/02/2023 15:51:50",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 9875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRUL",
                    "alamat_pelapor": "JL INPRES KEL PAMULANG KEC BENDA BARU TANGSEL ",
                    "no_telp_pelapor": "081289653951",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENJELASAN.TERKAIT PENGAJUAN PROSES PB PELANGGAN  22 UNIT  YANG BELUM REALISASI DAYA 2200 VA NAMUN BERDASARKAN INFO PELANGGAN PETUGAS MENYARANKAN UTK PB KE DAYA 3500/ 4400 VA TERKAIT PROGRAM SHARING INVESTASI, PELANGGAN KEBERATAN TERKAIT KEBIJAKAN TSB KARENA MERASA DIPAKSA TERKAIT  KEBIJAKAN TSB.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104037",
                    "waktu_lapor": "01/02/2023 13:06:19",
                    "waktu_response": "01/02/2023 13:28:37",
                    "waktu_recovery": "01/02/2023 17:35:33",
                    "durasi_response_time": 1338,
                    "durasi_recovery_time": 14816,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "PR JAPAR BLOK A NO.1 JL. PARANG TRITIS RT.05 DUSUN. TANDES KEL. PANGGUNG HARJO KEC. SEWON KAB BANTUL (BELAKANG SPBU/DEPAN VIRAMIDE)",
                    "no_telp_pelapor": "085229272192",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES BALIK NAMA UNTUK ID METER 521031646455 DARI A/N M. NASIR KOVEIK MENJADI A/N WAHYUDIHARTO. PEMOHON MENGAKU SEBAGAI ISTRI PEMILIK PERSIL.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5223020100941",
                    "waktu_lapor": "01/02/2023 13:06:31",
                    "waktu_response": "01/02/2023 13:13:36",
                    "waktu_recovery": "01/02/2023 14:18:41",
                    "durasi_response_time": 425,
                    "durasi_recovery_time": 3905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TANDAN",
                    "alamat_pelapor": "JLN - KP JATI  NO.-  RT-4 / RW-2 KEL CIKARAGA  KEC.CIKARANG SELATAN KAB BEKASI >> DI LOKAT PLANCAR",
                    "no_telp_pelapor": "6285885721104",
                    "keterangan_pelapor": "GAGAL BELI TOKEN. INFO BLOCKING TOKEN  P2TL NO REGISTER 5372143043374 Data tidak ditemukan !!!. PTL MENYALA. SISA 30 KWH.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104041",
                    "waktu_lapor": "01/02/2023 13:06:35",
                    "waktu_response": "01/02/2023 13:08:20",
                    "waktu_recovery": "01/02/2023 13:47:20",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 2340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "LOKASI :  PR CLUSTER FLAMINGO THE SPRING SUMMARECON  FLAMINGO TIMUR 3  NO 29 KEL CIHUNI  KEC  PAGEDANGAN ",
                    "no_telp_pelapor": "081292626208",
                    "keterangan_pelapor": "MOHON TINDAK LANJUTI PERMOHONAN PD (R1T / 2200 -R3T/6600) DENGAN NO KTP PEMILIK 3172012805780006 PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN ,PLN 123 TIDAK DAPAT MEMPROSES LAYANAN TSB DIKARENAKAN PADA DATA AP2T  KEL DAN KEC TDK TERDAFTAR ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104046",
                    "waktu_lapor": "01/02/2023 13:07:14",
                    "waktu_response": "01/02/2023 13:53:58",
                    "waktu_recovery": "01/02/2023 15:06:45",
                    "durasi_response_time": 2804,
                    "durasi_recovery_time": 4367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Apriandi Gumilar",
                    "alamat_pelapor": "Jalan Ambiya",
                    "no_telp_pelapor": "6281383583062",
                    "keterangan_pelapor": "Sudah daftar dan bayar dari desember tapi masih belum dilakukan pemasangan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAJALENGKA"
                },
                {
                    "no_laporan": "K5423020104047",
                    "waktu_lapor": "01/02/2023 13:07:27",
                    "waktu_response": "01/02/2023 13:24:42",
                    "waktu_recovery": "01/02/2023 14:26:32",
                    "durasi_response_time": 1035,
                    "durasi_recovery_time": 3710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "JL KP RAWA BANTENG GAPURA RT 01/014 NO - KEL CIBUNTU KEC CIBITUNG KAB BEKASI (DEKAT LAPANGAN BOLA)",
                    "no_telp_pelapor": "0895613449991",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 190 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020104048",
                    "waktu_lapor": "01/02/2023 13:07:34",
                    "waktu_response": "01/02/2023 13:28:19",
                    "waktu_recovery": "01/02/2023 17:35:27",
                    "durasi_response_time": 1245,
                    "durasi_recovery_time": 14828,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fadhil Huda",
                    "alamat_pelapor": "DN KERSEN RT.5 RW.18 BANTUL",
                    "no_telp_pelapor": "6285799576076",
                    "keterangan_pelapor": "Minta tlong untuk pangkas pohon tinggi dekat kabel PLN",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5523020100499",
                    "waktu_lapor": "01/02/2023 13:07:40",
                    "waktu_response": "01/02/2023 13:18:23",
                    "waktu_recovery": "01/02/2023 13:44:26",
                    "durasi_response_time": 643,
                    "durasi_recovery_time": 1563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFIAN",
                    "alamat_pelapor": "JL MALAKA PR GREEN GRASS BLOK B13 KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "08119993099",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : POSISI KURANG SESUAI \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104052",
                    "waktu_lapor": "01/02/2023 13:07:51",
                    "waktu_response": "01/02/2023 13:16:20",
                    "waktu_recovery": "01/02/2023 15:26:15",
                    "durasi_response_time": 509,
                    "durasi_recovery_time": 7795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardy",
                    "alamat_pelapor": "PR SAPTA PESONA BL RE No.1 JT LUHUR",
                    "no_telp_pelapor": "6281285325631",
                    "keterangan_pelapor": "kepada instansi PLN pondok gede,kWh meter saya,mau bayar rekening tapi belum timbul rekening pembayaran bulan Januari nya,setelah di tambah daya.mohon konfirmasi nya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104053",
                    "waktu_lapor": "01/02/2023 13:08:03",
                    "waktu_response": "01/02/2023 13:13:13",
                    "waktu_recovery": "01/02/2023 13:31:51",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dini Sri andini",
                    "alamat_pelapor": "kp KIARALAWANG",
                    "no_telp_pelapor": "6283169511253",
                    "keterangan_pelapor": "isi token gagal ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LELES"
                },
                {
                    "no_laporan": "K5423020104057",
                    "waktu_lapor": "01/02/2023 13:08:41",
                    "waktu_response": "01/02/2023 13:50:38",
                    "waktu_recovery": "01/02/2023 14:35:39",
                    "durasi_response_time": 2517,
                    "durasi_recovery_time": 2701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ary",
                    "alamat_pelapor": "JL JL. KS TUBUN No.",
                    "no_telp_pelapor": "6282292292504",
                    "keterangan_pelapor": "tolong di cek kwh saya pemakaian pulsa berlebihan/boros",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020104058",
                    "waktu_lapor": "01/02/2023 13:08:47",
                    "waktu_response": "01/02/2023 13:12:30",
                    "waktu_recovery": "01/02/2023 14:05:16",
                    "durasi_response_time": 223,
                    "durasi_recovery_time": 3166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONI",
                    "alamat_pelapor": "PR ARCADIA DAAN MOGOT BLOK C8 NO. 6 RT. 2/6 KEL. BATU CEPER KEC BATU CEPER KOTA TANGERANG (DEPAN BAKSO KADE)",
                    "no_telp_pelapor": "08999012846",
                    "keterangan_pelapor": "TGL 30/01/23 PENANGANAN GANGGUAN APP PRABAYAR BLANK OLEH PETUGAS (BP JAHANI / BI ILATI) DENGAN CARA SAMBUNG LANGSUNG. LG NO. 093912. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 14020138435. SESUAI INFO PELANGGAN, SAAT INI YBS SUDAH ADA DI LOKASI DAN MENGINGINKAN DILAKUKAN PENANGANAN SECEPATNYA. YBS TELAH DIHUBUNGI NAMUN BELUM ADA TINDAK LANJUT. PELANGGAN LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 13.43 01/02.23. YBS MENGHUBUNGI KEMBALI. CC.54.WAHYU_P//13:54",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104059",
                    "waktu_lapor": "01/02/2023 13:08:47",
                    "waktu_response": "01/02/2023 13:20:20",
                    "waktu_recovery": "01/02/2023 14:27:54",
                    "durasi_response_time": 693,
                    "durasi_recovery_time": 4054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aminatus Zuhro",
                    "alamat_pelapor": "DN SEDDUNG BATANG BATANG No.0 RT.4 RW.5 BATANG2",
                    "no_telp_pelapor": "6285204986155",
                    "keterangan_pelapor": "Token listrik tidak bisa dimasukkan bertulis \\\"GAGAL\\",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020104061",
                    "waktu_lapor": "01/02/2023 13:08:58",
                    "waktu_response": "01/02/2023 13:09:46",
                    "waktu_recovery": "01/02/2023 14:40:42",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 5456,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006004949",
                    "nama_pelapor": "IBU LULU",
                    "alamat_pelapor": "JL MAWAR 8 KK SUKARAYA INDAH B21 NO 24  RT 7 RW 7 KEL SUKARAYA KEC KARANG BAHAGIA KAB BEKASI",
                    "no_telp_pelapor": "08990217253",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REK FEBRUARI 23 ST AW = 49158, ST AK = 51877 ST APP TGL 01/02/23 = 51998. REK BELUM DILUNASI. YBS INGIN DILAKUKAN PENGECEKAN PADA APP.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020104062",
                    "waktu_lapor": "01/02/2023 13:09:09",
                    "waktu_response": "01/02/2023 13:19:47",
                    "waktu_recovery": "01/02/2023 13:20:56",
                    "durasi_response_time": 638,
                    "durasi_recovery_time": 69,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyudi",
                    "alamat_pelapor": "DN PERENGAN BETEK No.0 RT.6 RW.3 KRUCIL",
                    "no_telp_pelapor": "6282126808853",
                    "keterangan_pelapor": "memasukkan token listrik gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104065",
                    "waktu_lapor": "01/02/2023 13:09:37",
                    "waktu_response": "01/02/2023 13:12:16",
                    "waktu_recovery": "01/02/2023 13:27:58",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk/ ibu PLN mintak info untuk pemindahan KWH meter no register  5510032024906 yg sdh di bayar per Tgl 26 - 01- 2023 namun smpk sekarang blm ad tindak lanjut¿¿¿",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104066",
                    "waktu_lapor": "01/02/2023 13:09:37",
                    "waktu_response": "01/02/2023 13:16:31",
                    "waktu_recovery": "01/02/2023 13:23:31",
                    "durasi_response_time": 414,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariq Farhan",
                    "alamat_pelapor": "PR PERMATA REGENCY BLOK D1 No.1 RT.0 RW.0 WANASARI",
                    "no_telp_pelapor": "6289624959444",
                    "keterangan_pelapor": "Selamat pagi, saya ingin melakukan tambah daya, tapi tidak bisa karena ada permohonan lain, mohon untuk dibatalkan permohonan yg ada, karena saya tidak merasa melakukan permohonan, mohon dibantu agar saya bisa regist tambah daya, Tks.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020104067",
                    "waktu_lapor": "01/02/2023 13:09:39",
                    "waktu_response": "01/02/2023 13:18:26",
                    "waktu_recovery": "01/02/2023 14:55:31",
                    "durasi_response_time": 527,
                    "durasi_recovery_time": 5825,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Umu Awalia",
                    "alamat_pelapor": "GG MAJEN HARYONO 9 No.318 RT. 6 RW. 0 DINOYO",
                    "no_telp_pelapor": "6283848023158",
                    "keterangan_pelapor": "kenapa pembayaran rekening dari hasil swacam sendiri dan pengecekan langsung jauh berbeda, dan biasanya setelah mengirim swacam sendiri dari pihak PLN sudah tidak scan lagi, tapi bulan kemarin sudah mengirim swacam sendiri tapi pihak PLN datang lagi dan di scan lagi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020104068",
                    "waktu_lapor": "01/02/2023 13:09:44",
                    "waktu_response": "01/02/2023 14:29:46",
                    "waktu_recovery": "01/02/2023 15:57:18",
                    "durasi_response_time": 4802,
                    "durasi_recovery_time": 5252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAZLI",
                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
                    "no_telp_pelapor": "6285277051374",
                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020104078",
                    "waktu_lapor": "01/02/2023 13:10:19",
                    "waktu_response": "01/02/2023 13:16:12",
                    "waktu_recovery": "01/02/2023 14:28:11",
                    "durasi_response_time": 353,
                    "durasi_recovery_time": 4319,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rosmalia",
                    "alamat_pelapor": "Jalan Haji Alwi No. 29",
                    "no_telp_pelapor": "6289634950474",
                    "keterangan_pelapor": "isi token listrik gagal/ reject",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5323020100493",
                    "waktu_lapor": "01/02/2023 13:10:38",
                    "waktu_response": "01/02/2023 13:21:33",
                    "waktu_recovery": "01/02/2023 17:15:06",
                    "durasi_response_time": 655,
                    "durasi_recovery_time": 14013,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000562082",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "BLOK TIJOK NO.68 RT/RW 6/2 DS TENAJAR KIDUL KEC.KERTASEMAYA KAB.INDRAMAYU",
                    "no_telp_pelapor": "089526395303",
                    "keterangan_pelapor": "PELANGGAN SEBELUMNYA MELAPORKAN TAGLIS MELONJAK SELAMA 1 TAHUN LEBIH DGN NO AGENDA PENGADUAN 534010562301274060 DAN DISARANKAN PETUGAS UNTUK PERGANTIAN APP METER KARENA KWH METER TUA DAN SAMPAI SAAT INI BELUM ADA TIDAKLANJUT. MOHON DIBANTU DAN KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)"
                },
                {
                    "no_laporan": "K5423020104083",
                    "waktu_lapor": "01/02/2023 13:11:12",
                    "waktu_response": "01/02/2023 13:14:17",
                    "waktu_recovery": "01/02/2023 13:28:23",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 846,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuralim Rusten",
                    "alamat_pelapor": "Jl. Rajawali No.48",
                    "no_telp_pelapor": "6285299965038",
                    "keterangan_pelapor": "lampu dalam Rumah sering Redup2 2 tetangga lain nya ikut merasakan .lampu dirmhnya redup2 jga .mungkin penyebab nya Kabel SR nya 1 penyulang ..mungkin ada gangguan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020104087",
                    "waktu_lapor": "01/02/2023 13:11:45",
                    "waktu_response": "01/02/2023 13:44:03",
                    "waktu_recovery": "01/02/2023 14:11:02",
                    "durasi_response_time": 1938,
                    "durasi_recovery_time": 1619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aminuddin Maddatuang",
                    "alamat_pelapor": "Perumahan Griya Permata Zahrani Blok A1",
                    "no_telp_pelapor": "6285298748801",
                    "keterangan_pelapor": "Sudah LUNAS sejak oktober 2022 belum ada pemasangan sambungan kabel dan kwh. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020104094",
                    "waktu_lapor": "01/02/2023 13:12:09",
                    "waktu_response": "01/02/2023 13:15:18",
                    "waktu_recovery": "01/02/2023 15:36:32",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 8474,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Faozi",
                    "alamat_pelapor": "PR MAGNOLIA RESIDENC BLK ID No.10",
                    "no_telp_pelapor": "6285216947947",
                    "keterangan_pelapor": "Kwh kaga bisa di masukan token,keadaan mati ,dah ngajuin tambah daya  dah 4 hari PLN up3 Serpong kaga ada yg datang2",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104097",
                    "waktu_lapor": "01/02/2023 13:12:37",
                    "waktu_response": "01/02/2023 14:01:38",
                    "waktu_recovery": "01/02/2023 16:39:16",
                    "durasi_response_time": 2941,
                    "durasi_recovery_time": 9458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "arisbapilu@gmail.com",
                    "alamat_pelapor": "KP RAWA PANJANG NO 49 RT-3 / RW-3 KEC RAWALUMBU KEL SEPANJANG JAYA ACUAN : RUMAH RT YUDI/YARIS ",
                    "no_telp_pelapor": "081285611355",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR TAHUN 2012 PELANGGAN SUDAH PENGAJUAN PEMASANGAN TIANG DAN SEKITAR TAHUN 2014 PETUGAS SURVEY DAN PENGECEKAN KE LOKASI NAMUN SESUAI INFO PELANGGAN SUDAH BEBERAPA KALI MENGAJUKAN TERKAIT PENAMBAHAN TIANG DI AREA TERSEBUT KARENA SUDAH SERING MENGALAMI GANGGUAN DI AREA TERSEBUT SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA REALISASI DARI PIHAK ULP BANTARGEBANG",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104099",
                    "waktu_lapor": "01/02/2023 13:12:32",
                    "waktu_response": "01/02/2023 14:28:07",
                    "waktu_recovery": "01/02/2023 14:39:11",
                    "durasi_response_time": 4535,
                    "durasi_recovery_time": 664,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi",
                    "alamat_pelapor": "JL JL KH AGUS SALIM No.0",
                    "no_telp_pelapor": "6285219419437",
                    "keterangan_pelapor": "ingin tambah daya ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020104102",
                    "waktu_lapor": "01/02/2023 13:12:54",
                    "waktu_response": "01/02/2023 14:30:04",
                    "waktu_recovery": "01/02/2023 16:01:58",
                    "durasi_response_time": 4630,
                    "durasi_recovery_time": 5514,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad arif",
                    "alamat_pelapor": "JL IR SUTAMI DKT SD BULUROKENG No.39 RT.0 RW.0 BULUROKENG",
                    "no_telp_pelapor": "6285395584718",
                    "keterangan_pelapor": "Token tidak bisa terinput/ gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104105",
                    "waktu_lapor": "01/02/2023 13:13:20",
                    "waktu_response": "01/02/2023 13:31:50",
                    "waktu_recovery": "01/02/2023 14:21:53",
                    "durasi_response_time": 1110,
                    "durasi_recovery_time": 3003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nanang wahyudi",
                    "alamat_pelapor": "DK MENDIT MANGLIAWAN No. RT. 16 RW. 4 PAKIS",
                    "no_telp_pelapor": "6287855531719",
                    "keterangan_pelapor": "mintak perubahan sistem kota ke kabupaten denga no NIK 3271046703650003",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLIMBING"
                },
                {
                    "no_laporan": "K5423020104107",
                    "waktu_lapor": "01/02/2023 13:13:42",
                    "waktu_response": "01/02/2023 14:03:09",
                    "waktu_recovery": "01/02/2023 14:05:48",
                    "durasi_response_time": 2967,
                    "durasi_recovery_time": 159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMAR",
                    "alamat_pelapor": "JL DR SYAM RATULANGI KK PERUMAH GURU NO- RT-- / RW--KEL BENTENG SELATAN KEC BENTENG KAB KEPULAUAN SELAYAR SULAWESI SELATAN ACUAN TOKO BJS ",
                    "no_telp_pelapor": "085298087780",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . TGL 28 JANUARI 2023 DATANG PETUGAS TERKAIT GANGGUAN VOLTAGE DROP.DISARANKAN OLEH PETUGAS UNTUK DATANG KE AREA UNTUK PENGAJUAN PENAMBAHAN TIANG DIKARENAKAN JARAK PERSIL KE TIANG 60 METER. TGL 30 JANUARI 2023 SUDAH DATANG KE AREA DAN DI JANJIKAN  UNTUK PENGECEKAN NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DARI AREA  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELAYAR"
                },
                {
                    "no_laporan": "K5423020104108",
                    "waktu_lapor": "01/02/2023 13:13:36",
                    "waktu_response": "01/02/2023 13:17:17",
                    "waktu_recovery": "01/02/2023 13:38:05",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 1248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A'an nugroho",
                    "alamat_pelapor": "0 DR SUTOMO 2A/ No.013 RT. 3 RW. 1 NGIPIK",
                    "no_telp_pelapor": "6281326859929",
                    "keterangan_pelapor": "nomer token nya tidak masuk. ada tulisan GAGAL",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020104112",
                    "waktu_lapor": "01/02/2023 13:13:50",
                    "waktu_response": "01/02/2023 13:18:37",
                    "waktu_recovery": "01/02/2023 15:56:05",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 9448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHASYFUL ANWAR",
                    "alamat_pelapor": "JL. H TIBIN NO. 13 KP SETU RT-4 RW-2 KEL. BINTARA JAYA KEC. BEKASI BARAT KOTA BEKASI JAW BARAT (BELAKANG SD BINTARA JAYA 2).",
                    "no_telp_pelapor": "08999787513",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 86002024619 DAN SISA 29.2 KWH. NO TOKEN 0706 2283 6220 4217 2990",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104114",
                    "waktu_lapor": "01/02/2023 13:13:58",
                    "waktu_response": "01/02/2023 13:15:39",
                    "waktu_recovery": "01/02/2023 13:19:22",
                    "durasi_response_time": 101,
                    "durasi_recovery_time": 223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "JL H. HUPNI No.007 RT.6 RW.3 DANGDANG,",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104116",
                    "waktu_lapor": "01/02/2023 13:14:15",
                    "waktu_response": "01/02/2023 14:10:28",
                    "waktu_recovery": "01/02/2023 15:58:51",
                    "durasi_response_time": 3373,
                    "durasi_recovery_time": 6503,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "izani",
                    "alamat_pelapor": "DS TANJUNG GEDANG TJ GEDANG",
                    "no_telp_pelapor": "6285369311667",
                    "keterangan_pelapor": "hendak mengganti amper lama 1300 menjadi amper token 900va",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUARA BUNGO"
                },
                {
                    "no_laporan": "K5423020104117",
                    "waktu_lapor": "01/02/2023 13:14:16",
                    "waktu_response": "01/02/2023 13:17:18",
                    "waktu_recovery": "01/02/2023 13:19:28",
                    "durasi_response_time": 182,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE PALMYRA No.21 GD SERPONG",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104118",
                    "waktu_lapor": "01/02/2023 13:14:22",
                    "waktu_response": "01/02/2023 13:16:31",
                    "waktu_recovery": "01/02/2023 14:07:41",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 3070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUNUNG ",
                    "alamat_pelapor": "JL MASJID KP RAWABACANG RT 7/12 KEL JATI RAHAYU KEC PONDOK MELATI KOTA BEKASI ",
                    "no_telp_pelapor": "02184986001",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 83 KWH. NO TOKEN : 3914 4763 6638 0785 1385 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5123020100838",
                    "waktu_lapor": "01/02/2023 13:14:31",
                    "waktu_response": "01/02/2023 13:33:05",
                    "waktu_recovery": "01/02/2023 14:21:47",
                    "durasi_response_time": 1114,
                    "durasi_recovery_time": 2922,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86083028",
                    "nama_pelapor": "IBU MISEL / CRM BLANK ",
                    "alamat_pelapor": "JL CILIWUNG NO. 23A RT-  1 / RW- 1 ",
                    "no_telp_pelapor": "0341496144",
                    "keterangan_pelapor": "PELANGGAN MENYAMPAIKAN KELUHAN SALAH CATAT 2 IDPEL 513120021495,  513120019532 , UNTUK TAGIHAN BLN.02/2023 , PELANGGAN SUDAH LEPOR STAND PLN MOBILE , FOTO SWACAM TERLIHAT DENGAN JELAS ( 513120021495 , TGL 24/01/2023 = 26659 DAN IDPEL 513120019532 , TGL 24/01/2023 = 42394 ) , KETIKA TERBIT TAGIHAN ANGKA STAND APP TIDAK SESUAI DENGAN LAPORAN PELANGGAN DI PLN MOBILE , PELANGGAN INGIN SEGERA DIHUBUNGI KEMBALI MELALUI  085604421389 UNTUK PENJELASAN LEBIH LANJUT SERTA PENYELESAIAN ,TERIMA KASIH.\\n\\n\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLIMBING"
                },
                {
                    "no_laporan": "K5423020104120",
                    "waktu_lapor": "01/02/2023 13:14:25",
                    "waktu_response": "01/02/2023 13:22:29",
                    "waktu_recovery": "01/02/2023 13:35:52",
                    "durasi_response_time": 484,
                    "durasi_recovery_time": 803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodik Yanuar",
                    "alamat_pelapor": "JL SUROPATI RT 23 RW 04 No.",
                    "no_telp_pelapor": "6285933033331",
                    "keterangan_pelapor": "mau menanyakan kapan teknisi melakukan perubahan daya di rumah kami dari 900 w mnjadi 1300,n kami sudah mendaftar n melakukan pembayaran..terima kasih perhatiannya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BULULAWANG"
                },
                {
                    "no_laporan": "K5423020104121",
                    "waktu_lapor": "01/02/2023 13:14:34",
                    "waktu_response": "01/02/2023 13:17:28",
                    "waktu_recovery": "01/02/2023 13:19:36",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "PR CLUSTER GREEN ORCHID RESIDENCE BLOK A No.01 CIATER",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104124",
                    "waktu_lapor": "01/02/2023 13:14:43",
                    "waktu_response": "01/02/2023 13:21:12",
                    "waktu_recovery": "01/02/2023 17:15:01",
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 14029,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saeful hasan",
                    "alamat_pelapor": "Jl. Alternatif Salwan - Segeran No.26",
                    "no_telp_pelapor": "6281217884925",
                    "keterangan_pelapor": "Toko Alfamart Segeran. MCB kwh masih di by pass. mohon untuk segera di ganti. takut terjadi konsleting.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)"
                },
                {
                    "no_laporan": "K1423020100325",
                    "waktu_lapor": "01/02/2023 13:14:54",
                    "waktu_response": "01/02/2023 14:53:16",
                    "waktu_recovery": "01/02/2023 15:59:11",
                    "durasi_response_time": 5902,
                    "durasi_recovery_time": 3955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD SAHRIAL",
                    "alamat_pelapor": "PERUM BUKIT SEJAHTERA JL. CENDANA 6 BLOK DA NO 12 RT 75 RW 22 KEL BUKIT LAMA KEC ILIR BARAT 1, KOTA PALEMBANG, SUMATERA SELATAN.",
                    "no_telp_pelapor": "08127818681",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423013100638, TGL 31/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK, TELAH DILUNASI VIA BCA. PTL MINTA SEGERA DISAMBUNG / PELANGGAN MENELPON KEMBALI (CC.14.ANDI), PELANGGAN MENGHUBUNGI KEMBALI DAN MEMINTA SEGEL SEGERA DIBUKA (CC.14.DESKA)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020104127",
                    "waktu_lapor": "01/02/2023 13:14:52",
                    "waktu_response": "01/02/2023 13:17:37",
                    "waktu_recovery": "01/02/2023 13:19:43",
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "JL KP WATES RT3/3 PAKULONAN SRP",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100499",
                    "waktu_lapor": "01/02/2023 13:15:22",
                    "waktu_response": "01/02/2023 13:20:09",
                    "waktu_recovery": "01/02/2023 14:29:18",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 4149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001163354",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "PR GRAND KAHURIPAN 3 JL. BROMO X BLOK BL  NO.12B RT-03 / RW-08 KEL. KLAPA NUNGGAL KEC. KLAPA NUNGGAL KAB. BOGOR",
                    "no_telp_pelapor": "6285716608459",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN,  SETELAH UPDATE VKRN 43 NAMUN BELUM ADA PETUGAS DATANG. SISA KWH 32.10 TERKAIT NO LAPOR : K5223020100351",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104145",
                    "waktu_lapor": "01/02/2023 13:17:24",
                    "waktu_response": "01/02/2023 13:22:05",
                    "waktu_recovery": "01/02/2023 13:24:46",
                    "durasi_response_time": 281,
                    "durasi_recovery_time": 161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0019892230006",
                    "nama_pelapor": "IBU STELLA",
                    "alamat_pelapor": "DS PURI RT 1 RW 3 KEC PATI KAB PATI ",
                    "no_telp_pelapor": "085325209066",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBUARI 2023. ST AW 32308, ST AK 32669, ST BERDASARKAN ANGKA ACMT FEBUARI 2023 = 32669. REK (BELUM DILUNASI). PERSIL DIHUNI, TIDAK BERPAGAR, APP MUDAH DIJANGKAU, TIDAK MENGETAHUI PETUGAS RUTIN DATANG",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PATI"
                },
                {
                    "no_laporan": "K1223020100195",
                    "waktu_lapor": "01/02/2023 13:17:43",
                    "waktu_response": "01/02/2023 13:34:46",
                    "waktu_recovery": "01/02/2023 13:37:35",
                    "durasi_response_time": 1023,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIMON",
                    "alamat_pelapor": "JL BANJARMASIN NO. RT- / RW- KEL MESJID KEC MEDAN KOTA, KOTA MEDAN SUMUT",
                    "no_telp_pelapor": "085270760150",
                    "keterangan_pelapor": "MOHON PERIKSA APP ANGKA COUNTER TIDAK BERGERAK DIKETAHUI SEJAK TGL 31/1/2023 (STAND APP TGL 1/2/2023 :  3528)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020104152",
                    "waktu_lapor": "01/02/2023 13:18:14",
                    "waktu_response": "01/02/2023 13:19:36",
                    "waktu_recovery": "01/02/2023 15:12:10",
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 6754,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAIMUN",
                    "alamat_pelapor": "PR RUKO SIMPRUG PLAZA B2 No.21 RT.0 RW.0 CKR BARU",
                    "no_telp_pelapor": "6281383838363",
                    "keterangan_pelapor": "minta dicek voltase, kami ukur voltase selalu rendah",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020104154",
                    "waktu_lapor": "01/02/2023 13:18:19",
                    "waktu_response": "01/02/2023 14:19:27",
                    "waktu_recovery": "01/02/2023 14:41:04",
                    "durasi_response_time": 3668,
                    "durasi_recovery_time": 1297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri andayani",
                    "alamat_pelapor": "JL BAHAGIA 2 E No.32 RT.000 RW.00 MARGAHAYU",
                    "no_telp_pelapor": "6289667830401",
                    "keterangan_pelapor": "Kwh error ga bisa ngisi pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020104158",
                    "waktu_lapor": "01/02/2023 13:18:59",
                    "waktu_response": "01/02/2023 13:19:56",
                    "waktu_recovery": "01/02/2023 13:22:04",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1655004",
                    "nama_pelapor": "BP THEO ",
                    "alamat_pelapor": "JL MENOREH RAYA NO 13 RT 1/1 KEL SAMPANGAN KEC GAJAH MUNGKUR KOTA SEMARANG JATENG // SETEMPAT RUKO  (PROSES PEMBANGUNAN RUKO ERAPHONE) ",
                    "no_telp_pelapor": "082299881010",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103435, MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 20/01/23   PEMBAYARAN PROSES PD (R1T / 1300 VA - R3/ 13200 VA ) DENGAN NO AGENDA  523019922301184615 DAN NO REG 5230155052743. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020104161",
                    "waktu_lapor": "01/02/2023 13:19:40",
                    "waktu_response": "01/02/2023 13:21:18",
                    "waktu_recovery": "01/02/2023 13:44:11",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 1373,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "133370",
                    "nama_pelapor": "BP RIZKI",
                    "alamat_pelapor": "JL BINTARO JAYA SEKTOR 9 BLOK G NO 15 RT.-/- KEL PONDOK PUCUNG KEC PONDOK AREN. TANGSEL (DEKAT MCDONAL SEKTOR 9)",
                    "no_telp_pelapor": "02127624087",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH TIDAK MENGETAHUI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K3223020100233",
                    "waktu_lapor": "01/02/2023 13:20:41",
                    "waktu_response": "01/02/2023 13:43:47",
                    "waktu_recovery": "01/02/2023 14:07:11",
                    "durasi_response_time": 1386,
                    "durasi_recovery_time": 1404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAWARDA",
                    "alamat_pelapor": "JL MANGGA NO. 126 RT-3 / RW-19, KEL JATI MAKMUR, KEC PONDOK GEDE, KOTA BEKASI, ACUAN : DEKAT PASGIRO PT POS",
                    "no_telp_pelapor": "087742134636",
                    "keterangan_pelapor": "APP TERTERA GAGAL, TIDAK BISA PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), SISA 2.000 KWH, NO TOKEN SESUAI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104169",
                    "waktu_lapor": "01/02/2023 13:20:39",
                    "waktu_response": "01/02/2023 13:52:13",
                    "waktu_recovery": "01/02/2023 14:07:05",
                    "durasi_response_time": 1894,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HENDRI ",
                    "alamat_pelapor": "JL RY JT KRAMAT RT1/1 NO 188 KEL JATIMEKAR KEC JATIASIH KOTA BEKASI ACUAN : SETEMPAT TOKO MATRIAL CIPTA KARYA ",
                    "no_telp_pelapor": "08119332006",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 21/01/23 REK BULAN JANUARI 23 TELAH DI LUNASI BERIKUT BK MELALUI BANK BNI , NAMUN BUZZER ALARM MASIH TERUS BERBUNYI (PTL TIDAK PADAM) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104180",
                    "waktu_lapor": "01/02/2023 13:21:39",
                    "waktu_response": "01/02/2023 13:25:05",
                    "waktu_recovery": "01/02/2023 14:59:59",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 5694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "atmawi",
                    "alamat_pelapor": "KP KEDAUNG BARAT RT.2 RW.1 KEDAUNG",
                    "no_telp_pelapor": "6282337203373",
                    "keterangan_pelapor": "permohonan perubahan tarif ke bisnis, sudah di survey tp belum berubah tarif.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5323020100507",
                    "waktu_lapor": "01/02/2023 13:22:01",
                    "waktu_response": "01/02/2023 13:38:12",
                    "waktu_recovery": "01/02/2023 13:42:12",
                    "durasi_response_time": 971,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ARDIANTO ",
                    "alamat_pelapor": "LOKASI MASJID DARUSSALAM JL  DN MBARENG DS SIDOREJO NO - RT-7 / RW-2 KEC KRIAN KAB SIDOARJO ",
                    "no_telp_pelapor": "6285745797991",
                    "keterangan_pelapor": "MOHON BANTU GESER APP KARENA DI SETEMPAT SEDANG ADA PROSES PEMBANGUNAN/ RENOVASI. PELANGGAN MENGAKU SEBAGAI YANG DIKUASAKAN. MOHON BANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020104184",
                    "waktu_lapor": "01/02/2023 13:22:05",
                    "waktu_response": "01/02/2023 13:44:22",
                    "waktu_recovery": "01/02/2023 14:07:28",
                    "durasi_response_time": 1337,
                    "durasi_recovery_time": 1386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "173129",
                    "nama_pelapor": "IBU VITARA ",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR NO 50 RT-7 / RW-11 KEL JATI RAHAYU KEC PONDOK MELATI PONDOK GEDE SEBELAH KOSAN PUTRI IBU JABAR ",
                    "no_telp_pelapor": "02157973083",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM 00737733661038306263",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104188",
                    "waktu_lapor": "01/02/2023 13:22:33",
                    "waktu_response": "01/02/2023 13:58:18",
                    "waktu_recovery": "01/02/2023 15:00:54",
                    "durasi_response_time": 2145,
                    "durasi_recovery_time": 3756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "091065287",
                    "nama_pelapor": "IBU NOVIRA WATI",
                    "alamat_pelapor": "KP TUKANGAN - 0 RT-0 / RW-0",
                    "no_telp_pelapor": "081215541887",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA BANK MANDIRI. MOHON AGAR PTL SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104189",
                    "waktu_lapor": "01/02/2023 13:22:37",
                    "waktu_response": "01/02/2023 13:34:33",
                    "waktu_recovery": "01/02/2023 14:59:16",
                    "durasi_response_time": 716,
                    "durasi_recovery_time": 5083,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nico Yudical firdaus",
                    "alamat_pelapor": "DS TALANG TINGGI No.",
                    "no_telp_pelapor": "6282373251375",
                    "keterangan_pelapor": "token listrik selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020104190",
                    "waktu_lapor": "01/02/2023 13:22:38",
                    "waktu_response": "01/02/2023 13:48:56",
                    "waktu_recovery": "01/02/2023 13:59:17",
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 621,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma Dwi Mulyaningsih",
                    "alamat_pelapor": "Jl. Krakatau IV No.22",
                    "no_telp_pelapor": "6282138283387",
                    "keterangan_pelapor": "Selamat siang Bpk/Ibu\\nMenanyakan untuk pembayaran kompensasi UJL Jatuh Tempo itu apa ya?\\nManfaat untuk kita apa?\\n\\nMohon penjelasannya\\n\\nterima kasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020104191",
                    "waktu_lapor": "01/02/2023 13:22:50",
                    "waktu_response": "01/02/2023 13:26:13",
                    "waktu_recovery": "01/02/2023 15:25:13",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 7140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "NIKEN AYUNINGTYAS",
                    "alamat_pelapor": "JALAN MAWAR MERAH I GANG 8 NO. 224, KELURAHAN MALAKA JAYA, KECAMATAN DUREN SAWIT, KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "0819682683",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL TIDAK PADAM DENGAN SISA KWH 200 KWH.  ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104192",
                    "waktu_lapor": "01/02/2023 13:22:53",
                    "waktu_response": "01/02/2023 13:59:56",
                    "waktu_recovery": "01/02/2023 14:16:52",
                    "durasi_response_time": 2223,
                    "durasi_recovery_time": 1016,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL RAYA GEDONG PANJANG No.0 RT.2 RW.10 PEKOJAN",
                    "no_telp_pelapor": "6281314838556",
                    "keterangan_pelapor": "Token Gagal Reload",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104198",
                    "waktu_lapor": "01/02/2023 13:23:47",
                    "waktu_response": "01/02/2023 13:27:29",
                    "waktu_recovery": "01/02/2023 21:04:43",
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 27434,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam prayudi",
                    "alamat_pelapor": "JL BLOK A RT 01/012 C No.0 RT.0",
                    "no_telp_pelapor": "6281214496121",
                    "keterangan_pelapor": "SELAMAT SIANG Pak PLN . kami mengajukan listrik migrasi pulsa . di rumah kosong . tetapi listrik nya blm di setting temper dan stroom blm masuk . kami mohon pihak PLN dgn pelanggan u PERTEMUAN Ke LOKASI SETEMPAT agar listrik dpt menyalah. hubungi kami ke 081214496121 PAK FURQON .... klo hr KAMIS saya siap .",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020104200",
                    "waktu_lapor": "01/02/2023 13:24:26",
                    "waktu_response": "01/02/2023 16:43:49",
                    "waktu_recovery": "01/02/2023 16:50:46",
                    "durasi_response_time": 11963,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZULFAN ",
                    "alamat_pelapor": "JL PELABUHAN BABANG DESA BABANG KEC BABANG KAB HALMAHERA SELATAN (SETEMPAT TOKO AMPAT)",
                    "no_telp_pelapor": "082395040413",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 12.7 KWH. NO TOKEN : 4740 3007 8190 1530 6251",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BACAN"
                },
                {
                    "no_laporan": "K5423020104205",
                    "waktu_lapor": "01/02/2023 13:25:32",
                    "waktu_response": "01/02/2023 13:26:30",
                    "waktu_recovery": "01/02/2023 13:31:55",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "JL PR REGENSI MELATI M BLK F-7-35",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104207",
                    "waktu_lapor": "01/02/2023 13:25:51",
                    "waktu_response": "01/02/2023 13:26:48",
                    "waktu_recovery": "01/02/2023 13:32:03",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "KK CLUSTER ROYAL BLOSSOM K17 No.11 BSD",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104210",
                    "waktu_lapor": "01/02/2023 13:26:08",
                    "waktu_response": "01/02/2023 13:27:29",
                    "waktu_recovery": "01/02/2023 13:32:11",
                    "durasi_response_time": 81,
                    "durasi_recovery_time": 282,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "JL PR GRY SERPONG ASRI BLK A-1-10",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104211",
                    "waktu_lapor": "01/02/2023 13:26:12",
                    "waktu_response": "01/02/2023 13:53:47",
                    "waktu_recovery": "01/02/2023 14:14:54",
                    "durasi_response_time": 1655,
                    "durasi_recovery_time": 1267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SARAH",
                    "alamat_pelapor": "BAMBU RT 04 RW04 KELURAHAN BOYAOGE PALU BARAT ",
                    "no_telp_pelapor": "081235959404",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 0099 3980 8534 9631 0993, SISA 21.99 KWH (B1T / 900)",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020104213",
                    "waktu_lapor": "01/02/2023 13:26:33",
                    "waktu_response": "01/02/2023 13:57:39",
                    "waktu_recovery": "01/02/2023 16:24:59",
                    "durasi_response_time": 1866,
                    "durasi_recovery_time": 8840,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETTY",
                    "alamat_pelapor": "RUKAN GRAND ARIES NIAGA BL E1 NO 2 U JL TAMAN ARIES RAYA KEL. MERUYA UTARA KEC. KEMBANGAN JAKBAR",
                    "no_telp_pelapor": "02129319438",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 09/01/23 PELANGGAN MELAKUKAN PEMBELIAN TOKEN SEBESAR RP 1.000.000 DENGAN NO TOKEN 2026 7340 1762 8247 1043 NAMUN BARU AKAN DIINPUT HARI INI. DATA PADA P2APST TGL 12/01/23 UPDATE VKRN 43. MOHON AGAR NO TOKEN TSB DAPAT DIKONVERSIKAN. SISA 80 KWH CC.54.THENU PUKUL 15:36 WIB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104216",
                    "waktu_lapor": "01/02/2023 13:26:56",
                    "waktu_response": "01/02/2023 14:05:49",
                    "waktu_recovery": "01/02/2023 14:58:30",
                    "durasi_response_time": 2333,
                    "durasi_recovery_time": 3161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "385879",
                    "nama_pelapor": "BP. SAM",
                    "alamat_pelapor": "JL DANAU SINGKARAK 1 BLOK B16 RT 004/RW 07 JATIBENING BARU PONDOK GEDE BEKASI ACUAN LOKASI KOMPLEK MARNA PUTRA",
                    "no_telp_pelapor": "085888035322",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK BULAN JANUARI 2023 TELAH DILUNASI MELALUI BANK MANDIRI, PTL MINTA DISAMBUNG KEMBALI MALAM INI KARENA BAYI PELANGGAN MENANGIS TERUS.==>SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.ANGGA.LC TGL. 31/01/2023 JAM 23.18 WIB DENGAN ID TIKET K5223013102510. PELANGGAN MENGHUBUNGI KEMBALI. CC.52.REKA.LC MEMINTA UNTUK DILAKUKAN PENYAMBUNGAN SEGERA. \\n",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104220",
                    "waktu_lapor": "01/02/2023 13:27:25",
                    "waktu_response": "01/02/2023 13:38:58",
                    "waktu_recovery": "01/02/2023 13:48:02",
                    "durasi_response_time": 693,
                    "durasi_recovery_time": 544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00873612905",
                    "nama_pelapor": "BP SUBEKTI",
                    "alamat_pelapor": "JL. RAYA SALE KRINJO DS KRINJO SALE KEL. KASEM KEC. REMBANG  KAB. REMBANG  JATENG ACUAN LOKASI DEKAT GAPURA PERBATASAN JAWA TENGAH DAN JAWA TIMUR // PINGGIR KALI ",
                    "no_telp_pelapor": "081319053005",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING NOVEMBER 2021 STAND AKHIR:18596 (DATA PADA ACMT:18596 ). STAND APP TGL 16/01/2023  : 18529  RUMAH DIHUNI DAN BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN .PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5423020104228",
                    "waktu_lapor": "01/02/2023 13:28:32",
                    "waktu_response": "01/02/2023 13:30:19",
                    "waktu_recovery": "01/02/2023 13:32:39",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROMLAH",
                    "alamat_pelapor": "KP BARU No. RT.2 RW.1 JURUMUDI",
                    "no_telp_pelapor": "62895626287",
                    "keterangan_pelapor": "Metran nya selalu menampilkan tulisan PERIKSA dan membuat gagal pengisian pocer, dua pocer sudah saya coba inpo tetangga harus lapor pln..\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5323020100513",
                    "waktu_lapor": "01/02/2023 13:28:58",
                    "waktu_response": "01/02/2023 13:30:29",
                    "waktu_recovery": "01/02/2023 13:31:45",
                    "durasi_response_time": 91,
                    "durasi_recovery_time": 76,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11000166",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "KP PARAKAN SAAT  JL H AMUNG SUTARYA NO 41 RT 01/06 KEL CISARANTEN ENDAH KEC ARCAMANIK ",
                    "no_telp_pelapor": "08563323062",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN MCB KWH METER HILANG SEJAK PAGI DAN SUDAH MENDAPAT SURAT KEHILANGAN KEPOLISIAN. MOHON KONFIRMASI PELANGGAN.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020104231",
                    "waktu_lapor": "01/02/2023 13:29:03",
                    "waktu_response": "01/02/2023 13:30:29",
                    "waktu_recovery": "01/02/2023 14:44:01",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 4412,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIQ FARHAN",
                    "alamat_pelapor": "PR GRAND SUTRA BL K5 NO 3 RT 13/10 KEL GELAM JAYA KEC PS KEMIS TGR",
                    "no_telp_pelapor": "02150830000",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI PROSES PS NON PELANGGAN  ( L/13200 VA ) DENGAN NO REG  5666029003230  SELAMA 7 HARI DARI  TGL 02/02/23  SAMPAI 8/2/23  PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104232",
                    "waktu_lapor": "01/02/2023 13:29:14",
                    "waktu_response": "01/02/2023 13:30:58",
                    "waktu_recovery": "01/02/2023 13:32:33",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 95,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HANAFI.M",
                    "alamat_pelapor": "JL PREPEDAN No. RT.3 RW.9 KAMAL",
                    "no_telp_pelapor": "6289562628704",
                    "keterangan_pelapor": "Apa ga bisa disambung hari ini aja pak, soalnya kami butuh watt nambah mesin ac baru ga kepake anak2 kepanasan..\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5523020100518",
                    "waktu_lapor": "01/02/2023 13:29:54",
                    "waktu_response": "01/02/2023 14:47:30",
                    "waktu_recovery": "01/02/2023 15:26:26",
                    "durasi_response_time": 4656,
                    "durasi_recovery_time": 2336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAEFUL BAHRI",
                    "alamat_pelapor": "JL TAMBUN SELATAN NO 15 RT 1 RW 8 KEL CAKUNG TIMUR KEC CAKUNG KOTA JAKARTA TIMUR / DEKAT LAUNDRY FIRDAUS ",
                    "no_telp_pelapor": "08170060306",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 522 NO TOKEN  3050 2468 3653 2450 5167",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104237",
                    "waktu_lapor": "01/02/2023 13:29:58",
                    "waktu_response": "01/02/2023 13:31:10",
                    "waktu_recovery": "01/02/2023 13:32:27",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "TUKIMIN",
                    "alamat_pelapor": "KP BARU No. RT.3 RW.1 JURUMUDI",
                    "no_telp_pelapor": "6289562628705",
                    "keterangan_pelapor": "Gagal dan Reject..\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5123020100869",
                    "waktu_lapor": "01/02/2023 13:30:11",
                    "waktu_response": "01/02/2023 14:32:50",
                    "waktu_recovery": "01/02/2023 15:39:21",
                    "durasi_response_time": 3759,
                    "durasi_recovery_time": 3991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86041349266",
                    "nama_pelapor": "IBU DIAH ",
                    "alamat_pelapor": "PR GRIYA EMYA PERMAI  BLOK C NO 9 RT 1 RW 10 JL PARAK PEGAMBIRAN KEL AMPALU NAN DUA PULUH KEC LUBUK BEGALUNG KOTA PADANG/DEKAT MASJID PERUMAHAN",
                    "no_telp_pelapor": "082199642924",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN ADA PEMASANGAN TERALIS BESI, NO IDPEL 131035568454 NIK 1371064208650004 AN. SAFNI \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020104239",
                    "waktu_lapor": "01/02/2023 13:30:09",
                    "waktu_response": "01/02/2023 13:38:29",
                    "waktu_recovery": "01/02/2023 14:24:58",
                    "durasi_response_time": 500,
                    "durasi_recovery_time": 2789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hesti Kartika",
                    "alamat_pelapor": "XX KUALA SAMBOJA No.0 RT. RW.",
                    "no_telp_pelapor": "6285391111291",
                    "keterangan_pelapor": "mau mindahin meteran karna rumah renovasi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMBOJA"
                },
                {
                    "no_laporan": "K5423020104241",
                    "waktu_lapor": "01/02/2023 13:30:23",
                    "waktu_response": "01/02/2023 13:46:02",
                    "waktu_recovery": "01/02/2023 14:06:28",
                    "durasi_response_time": 939,
                    "durasi_recovery_time": 1226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": " JL PAUS RAYA  KOMP TNI AL BLOK E NO 75 RT-006 / RW-013 KEL JATI KRAMAT KEC JATI ASIH KOTA BEKASI / DEKAT BALAI PENGOBATAN TNI AL",
                    "no_telp_pelapor": "0218470209",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. TGL 25/01/2022 ADA PROSES PERGANTIAN APP KARENA TERBAKARA SESUAI INFO PELANGGAN PADA APP LAMA NO METER 14450651360 SISA 39.98 KWH (DAN MASIH ADA TOKEN YANG BELUM DI INPUT 50960740134160115400 42.60 KWH PERGANTIA KWH PERTAMA) MOHON AGAR DI LAKUKAN KONVERSI KE DAYA BARU NO METER 14450651360\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104242",
                    "waktu_lapor": "01/02/2023 13:30:15",
                    "waktu_response": "01/02/2023 13:59:25",
                    "waktu_recovery": "01/02/2023 14:16:45",
                    "durasi_response_time": 1750,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sun Tari",
                    "alamat_pelapor": "JL ANCOL SELATAN No. RT.14 RW.1 SUNTER AGU",
                    "no_telp_pelapor": "6281283625031",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik gagal terus sudah di coba berkali kali",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104243",
                    "waktu_lapor": "01/02/2023 13:30:24",
                    "waktu_response": "01/02/2023 13:30:33",
                    "waktu_recovery": "01/02/2023 13:58:33",
                    "durasi_response_time": 9,
                    "durasi_recovery_time": 1680,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANWAR",
                    "alamat_pelapor": "KP PABUARAN NO 6 RT-4 / RW-1 KEL MANIS JAYA KEC JATIUWUNG . KOTA TANGERANG. ACUAN: DEKAT MUSHOLLAH ATTAUFIK. ",
                    "no_telp_pelapor": "081113509934",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN  SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA= 18,13 KWH .NO TOKEN = 28866771735468479748",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104247",
                    "waktu_lapor": "01/02/2023 13:31:21",
                    "waktu_response": "01/02/2023 13:31:59",
                    "waktu_recovery": "01/02/2023 13:32:41",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAFAR",
                    "alamat_pelapor": "PR BUMI KAYANA BLOK B12 RT 02 RW 03 KEL CIKADUT KEC CIMENYAN KODE POS 40191",
                    "no_telp_pelapor": "085885734744",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI SRI HASTUTI MENJADI MUHAMMAD JA'FAR SODIQ. DENGAN NO. KTP PEMILIK 3201262001950007 AN. MUHAMMAD JAFAR SODIQ. PEMOHON MENGAKU SEBAGAI PEMILIK",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020104248",
                    "waktu_lapor": "01/02/2023 13:31:22",
                    "waktu_response": "01/02/2023 14:09:36",
                    "waktu_recovery": "01/02/2023 17:21:10",
                    "durasi_response_time": 2294,
                    "durasi_recovery_time": 11494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PARRANG",
                    "alamat_pelapor": "BTN MINASA UPA BLOK M9 NO. 13 KEL MINASA UPA KEC RAPPOCINI KOTA MAKASSAR. ACUAN: DEKAT DENGANPINTU KOMPLEKS ANGGREK.",
                    "no_telp_pelapor": "085232056636",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN GESER JTR DIKARENAKAN KABEL TERSEBUT TERLALU DEKAT DENGAN BANGUNAN DENGAN NO. KTP PENANGGUNG JAWAB 7318054807890004 AN. STEPHIE SABATINI SUMBUNG DAN NO. KTP DIBERI KUASA 6404053107840004 AN. PARRANG PURNAMA. PEMOHON MENGAKU SEBAGAI DIBERI KUASA. LU/ CC.54.IFUL123.LC TGL 1/2/2023 / 14:08",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020104251",
                    "waktu_lapor": "01/02/2023 13:32:01",
                    "waktu_response": "01/02/2023 13:33:26",
                    "waktu_recovery": "01/02/2023 14:56:19",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 4973,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam prayudi",
                    "alamat_pelapor": "JL GD KIRANA BRT III No.0 RT.0",
                    "no_telp_pelapor": "6289618389346",
                    "keterangan_pelapor": "SELAMAT SIANG PLN . Kami pelanggan pln mengajukan prabayar u menghindari TUNGGAKAN LISTRIK .kami mohon segera di pasang dan diselesaikan  hanya ganti mesin listrik nya aja .sebelum datang tlp dulu ya ...",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020104252",
                    "waktu_lapor": "01/02/2023 13:32:12",
                    "waktu_response": "01/02/2023 13:36:35",
                    "waktu_recovery": "01/02/2023 13:44:34",
                    "durasi_response_time": 263,
                    "durasi_recovery_time": 479,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukhlis",
                    "alamat_pelapor": "DS MIBO KC.MERAXA RT.0 RW.0",
                    "no_telp_pelapor": "6285277477327",
                    "keterangan_pelapor": "Tagihan bulan Desember 2022",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020104253",
                    "waktu_lapor": "01/02/2023 13:32:17",
                    "waktu_response": "01/02/2023 13:35:11",
                    "waktu_recovery": "01/02/2023 13:36:55",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE RADFORD No.10 GD SERPONG",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104254",
                    "waktu_lapor": "01/02/2023 13:32:22",
                    "waktu_response": "01/02/2023 13:38:37",
                    "waktu_recovery": "01/02/2023 14:32:54",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 3257,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anisa elvia",
                    "alamat_pelapor": "dusun sidogolong RT 13 rw 06,desa watugolong",
                    "no_telp_pelapor": "6282243001889",
                    "keterangan_pelapor": "kenapa tagihan saya bisa banyak lagi ya? ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRIAN"
                },
                {
                    "no_laporan": "K5423020104255",
                    "waktu_lapor": "01/02/2023 13:32:41",
                    "waktu_response": "01/02/2023 13:35:21",
                    "waktu_recovery": "01/02/2023 13:37:02",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ELVISTA No.11 GD SERPONG",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020100982",
                    "waktu_lapor": "01/02/2023 13:32:55",
                    "waktu_response": "01/02/2023 14:01:50",
                    "waktu_recovery": "01/02/2023 15:30:48",
                    "durasi_response_time": 1735,
                    "durasi_recovery_time": 5338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "PR PURI KEMANG CLUSTER NO C22 BLOK- DIJEMBATAN 14 RAWALUMBU KEL BOJONG RAWALUMBU KEC RAWALUMBU KOTA BEKASI // DEKAT TAMAN ",
                    "no_telp_pelapor": "6287875756006",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN PULSA TOKEN . VKRN 43 . SISA KWH 1665 KWH NO TOKEN: 61801300522835022473",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104256",
                    "waktu_lapor": "01/02/2023 13:33:02",
                    "waktu_response": "01/02/2023 13:35:32",
                    "waktu_recovery": "01/02/2023 13:37:12",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "JL KEBAYORAN REGENCY A-4-35",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100516",
                    "waktu_lapor": "01/02/2023 13:33:18",
                    "waktu_response": "01/02/2023 13:35:45",
                    "waktu_recovery": "01/02/2023 13:42:10",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MITA",
                    "alamat_pelapor": "JL PHH MUSTOPA  NO 22 RT-6 / RW-15 KEL - KEC. CIBEUNYING KIDUL KOTA BANDUNG /DPN ITENAS BILLBOARD ",
                    "no_telp_pelapor": "0227211800",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN DIKARENAKAN UPDATE VKRN 43. PTL NYALA . NO STROOM 6029 6255 1125 6383 8036",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020104257",
                    "waktu_lapor": "01/02/2023 13:33:10",
                    "waktu_response": "01/02/2023 14:19:34",
                    "waktu_recovery": "01/02/2023 14:54:53",
                    "durasi_response_time": 2784,
                    "durasi_recovery_time": 2119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN  DESA BAHO MAKMUR, NO- RT - / RW - DS I KEC BAHODOPI KAB MOROWALI, SULAWESI TENGAH // -",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 16/04/22 PEMBAYARAN PROSES PB DENGAN NO AGENDA 312119912204123937 DAN NO REG 3121112043694, DAN NO REG 3121112043693 . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR K5423013004335, NAMUN BELUM ADA TINDAK LANJUT\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104260",
                    "waktu_lapor": "01/02/2023 13:33:52",
                    "waktu_response": "01/02/2023 14:02:01",
                    "waktu_recovery": "01/02/2023 15:27:40",
                    "durasi_response_time": 1689,
                    "durasi_recovery_time": 5139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. LINGGA",
                    "alamat_pelapor": "JL GESENG BABAKAN  RT-4 / RW-4 NO 0 KEL. MUSTIKA SARI KEC. MUSTIKA JAYA // DEKAT TOKO MAMA DEPAN ",
                    "no_telp_pelapor": "08988342678",
                    "keterangan_pelapor": "TGL 26/08/22   PENANGANAN GANGGUAN PADA APP DIKARENAKAN RUSAK  OLEH PETUGAS DAN DIBERIKAN SURAT BERITA ACARA DENGAN NO LG 046136. DAN PENANGANAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.MOHON SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020104263",
                    "waktu_lapor": "01/02/2023 13:34:08",
                    "waktu_response": "01/02/2023 13:39:35",
                    "waktu_recovery": "01/02/2023 14:04:55",
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 1520,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur rohmad",
                    "alamat_pelapor": "babakan asem rt02/08 teluk naga tangerang ",
                    "no_telp_pelapor": "628871668381",
                    "keterangan_pelapor": "token tidak bisa terisi ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104264",
                    "waktu_lapor": "01/02/2023 13:34:11",
                    "waktu_response": "01/02/2023 13:40:42",
                    "waktu_recovery": "01/02/2023 13:46:18",
                    "durasi_response_time": 391,
                    "durasi_recovery_time": 336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sahriani Nasution",
                    "alamat_pelapor": "JL AMPUNG SIALA",
                    "no_telp_pelapor": "6283173265100",
                    "keterangan_pelapor": "gagal masuk token ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020104269",
                    "waktu_lapor": "01/02/2023 13:34:53",
                    "waktu_response": "01/02/2023 14:13:24",
                    "waktu_recovery": "01/02/2023 15:13:29",
                    "durasi_response_time": 2311,
                    "durasi_recovery_time": 3605,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM MATONDANG",
                    "alamat_pelapor": "JL IMAM BONJOL  DS PADANGMATINGGI KEC PADANG SIDEMPUAN SELATAN KOTA PADANG SIDEMPUAN ACUAN DEKAT JEMBATAN ",
                    "no_telp_pelapor": "082162092861",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL PADAM) SISA 62.3 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5523020100527",
                    "waktu_lapor": "01/02/2023 13:35:20",
                    "waktu_response": "01/02/2023 13:55:39",
                    "waktu_recovery": "01/02/2023 16:00:52",
                    "durasi_response_time": 1219,
                    "durasi_recovery_time": 7513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURIADI",
                    "alamat_pelapor": "JL PONDOK KOPI UJUNG NO 28 RT-3 / RW-04 KEL PONDOK KOPI KEC DUREN SAWIT KOTA JAKARTA TIMUR LOKASI : PADA TPS PONDOK KOPI UJUNG",
                    "no_telp_pelapor": "6285711708806",
                    "keterangan_pelapor": "TGL 26/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN TELAH DILUNASI VIA BANK DKI. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104276",
                    "waktu_lapor": "01/02/2023 13:36:04",
                    "waktu_response": "01/02/2023 13:47:09",
                    "waktu_recovery": "01/02/2023 13:54:06",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AYAT MUHAYAT",
                    "alamat_pelapor": "JL KP BONGBORONGAN RT-1 / RW-1 NO 6 KEL DESA JAYANTI KEC JAYANTI KAB TANGERANG ACUAN : PERBATASAN TANGERANG SERANG",
                    "no_telp_pelapor": "085211314177",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14046800695 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, \\nSTATUS PADA DATA AP2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA KWH = 17,22 KWH (PTL TDK PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104278",
                    "waktu_lapor": "01/02/2023 13:36:04",
                    "waktu_response": "01/02/2023 13:47:43",
                    "waktu_recovery": "01/02/2023 13:57:39",
                    "durasi_response_time": 699,
                    "durasi_recovery_time": 596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk / ibu PLN,  saya mintak info untuk permohonan pindah KWH meter no register 55100330240878 yg sdh di bayarkan per Tgl 26 - 01 - 2023 namun smpk sekarang blm ad tindak lanjut dr PLN",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104279",
                    "waktu_lapor": "01/02/2023 13:36:10",
                    "waktu_response": "01/02/2023 13:38:04",
                    "waktu_recovery": "01/02/2023 14:17:08",
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 2344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ifa nuroida",
                    "alamat_pelapor": "DS WONOREJO No.039 RT.014 RW.05 BLANDIT",
                    "no_telp_pelapor": "6281235270301",
                    "keterangan_pelapor": "mengapa meteran saya bulan januari ini pembayaran nya turunya kok banyak apakah kwh nya macet kalau macet segera di ganti saya takut belakang nya tambah banyak ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020104280",
                    "waktu_lapor": "01/02/2023 13:36:14",
                    "waktu_response": "01/02/2023 13:38:58",
                    "waktu_recovery": "01/02/2023 15:16:38",
                    "durasi_response_time": 164,
                    "durasi_recovery_time": 5860,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL KEBON KACANG 39 NO 32 RT  15 RW 4 KEL  KEBON KACANG KEC TANAH ABANG ACUAN: MASUK HOTEL ANA ",
                    "no_telp_pelapor": "0213146840",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP. PEMOHON SELAKU PEMILIK PERSIL. SESUAI INFO PELANGGAN BELUM ADA TINDAKLANJUT ATAU KONFIRMASI DARI PETUGAS",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104285",
                    "waktu_lapor": "01/02/2023 13:36:45",
                    "waktu_response": "01/02/2023 13:40:11",
                    "waktu_recovery": "01/02/2023 13:43:33",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL SOEKARNO HATTA No.450 RT.0 RW.0 BATUNUNGGA",
                    "no_telp_pelapor": "6289694049277",
                    "keterangan_pelapor": "Token Gagal di Reload\\nPIC Arief 089694049277",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020104287",
                    "waktu_lapor": "01/02/2023 13:37:17",
                    "waktu_response": "01/02/2023 13:50:48",
                    "waktu_recovery": "01/02/2023 17:09:59",
                    "durasi_response_time": 811,
                    "durasi_recovery_time": 11951,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Apriansyah",
                    "alamat_pelapor": "DS PRABUMULIH 2 No.",
                    "no_telp_pelapor": "6282377239855",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUARA BELITI"
                },
                {
                    "no_laporan": "K5423020104290",
                    "waktu_lapor": "01/02/2023 13:37:54",
                    "waktu_response": "01/02/2023 13:54:21",
                    "waktu_recovery": "01/02/2023 14:14:46",
                    "durasi_response_time": 987,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LALU AHAMAD FAOZAN",
                    "alamat_pelapor": "DN PAOK GADING No.0 RT.0 RW.0 SEDAU",
                    "no_telp_pelapor": "6285921355552",
                    "keterangan_pelapor": "Tidak bisa memasukkan pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020104292",
                    "waktu_lapor": "01/02/2023 13:37:59",
                    "waktu_response": "01/02/2023 13:39:44",
                    "waktu_recovery": "01/02/2023 13:42:05",
                    "durasi_response_time": 105,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "JL JL DANAU POSO 6 BLK AA-06-22",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104301",
                    "waktu_lapor": "01/02/2023 13:38:25",
                    "waktu_response": "01/02/2023 13:56:12",
                    "waktu_recovery": "01/02/2023 15:20:34",
                    "durasi_response_time": 1067,
                    "durasi_recovery_time": 5062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siska",
                    "alamat_pelapor": "KP JATAKE No. RT.1 RW.2 JATAKE",
                    "no_telp_pelapor": "6289661995147",
                    "keterangan_pelapor": "kwh eror",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020104302",
                    "waktu_lapor": "01/02/2023 13:38:25",
                    "waktu_response": "01/02/2023 13:39:14",
                    "waktu_recovery": "01/02/2023 13:59:13",
                    "durasi_response_time": 49,
                    "durasi_recovery_time": 1199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU. DINI ",
                    "alamat_pelapor": "JL JL RADEN SALEH II NO. 28 GANG 6  RT-14 / RW-03 KEL. CIKINI KEC. MENTENG JAKPUS ",
                    "no_telp_pelapor": "081291008896",
                    "keterangan_pelapor": "TGL 24/01/23 PENANGANAN GANGGUAN APP PRABAYAR ERROR OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 14023268338.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104304",
                    "waktu_lapor": "01/02/2023 13:38:41",
                    "waktu_response": "01/02/2023 13:40:08",
                    "waktu_recovery": "01/02/2023 13:42:19",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "KP RANCA SERDANG No. RANCA IYUH",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104305",
                    "waktu_lapor": "01/02/2023 13:38:46",
                    "waktu_response": "01/02/2023 13:53:52",
                    "waktu_recovery": "01/02/2023 14:32:50",
                    "durasi_response_time": 906,
                    "durasi_recovery_time": 2338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": "PR GRIYA SINDANG MULYA INDAH BLOK K NO.11 KEL SINDANG MULYA KEC CIBARUSA KAB BEKASI, DEKAT MASJID ",
                    "no_telp_pelapor": "081311412227",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . PELANGGAN DENGAN ID METER 45087401399 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN. PADA DATA AP2T NO REG DIBATALKAN. PTL PADAM. PELANGGAN INGI DIKONFIRMASI TERKAIT TS P2TL. UPDATE LAPOR: CC.54.THENU PUKUL 14:03 WIB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104307",
                    "waktu_lapor": "01/02/2023 13:39:09",
                    "waktu_response": "01/02/2023 13:39:52",
                    "waktu_recovery": "01/02/2023 13:42:26",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "PR MILANO 17 NO.17 No.",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104310",
                    "waktu_lapor": "01/02/2023 13:39:46",
                    "waktu_response": "01/02/2023 13:56:26",
                    "waktu_recovery": "01/02/2023 15:20:46",
                    "durasi_response_time": 1000,
                    "durasi_recovery_time": 5060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "stenly",
                    "alamat_pelapor": "JL PEMBANGUNAN No. RT.3 RW.5 PORIS PLAW",
                    "no_telp_pelapor": "628974389492",
                    "keterangan_pelapor": "saat peng omputan data selalau timbul tulisan gagal di layar dg no aidipel 546106411526",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5123020100886",
                    "waktu_lapor": "01/02/2023 13:40:01",
                    "waktu_response": "01/02/2023 13:44:19",
                    "waktu_recovery": "01/02/2023 16:13:11",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 8932,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M.NURDIN",
                    "alamat_pelapor": "JL MI MIFTAH US SAHADA KP GAGA RAWA GATEL NO.- RT-5 RW-7 KEL GAGA KEC CIPONDOH KOTA TANGERANG/BLKG CLUSTER PANDAN ",
                    "no_telp_pelapor": "081287404442",
                    "keterangan_pelapor": "MOHON BANTU GESER TIANG KARENA ADA RENOVASI UNTUK AKSES JALAN. / TERKAIT K5323012300228 BELUM DISURVEY ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104313",
                    "waktu_lapor": "01/02/2023 13:40:08",
                    "waktu_response": "01/02/2023 14:47:39",
                    "waktu_recovery": "01/02/2023 15:26:35",
                    "durasi_response_time": 4051,
                    "durasi_recovery_time": 2336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "JL RAYA CACING KM 1,5",
                    "no_telp_pelapor": "085161484221",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SETEMPAT APP HILANG . PELANGGAN TINDAK  BERSEDIA MELENGKAPI SURAT KETERANGAN HILANG DARI KEPOLISIAN . PLN 123  TELAH  MENJELASKAN SESUAI DENGAN KETENTUAN  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5223020101004",
                    "waktu_lapor": "01/02/2023 13:40:40",
                    "waktu_response": "01/02/2023 13:42:47",
                    "waktu_recovery": "01/02/2023 14:27:17",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 2670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "79710",
                    "nama_pelapor": "IBU DESTI",
                    "alamat_pelapor": "JL.MELATI BUNTU RT03/03 NO.26 RT 03/03 KEL HARJAMUKTI CIMANGGIS DEPOK JAWA BARAT. ACUAN LOKASI RUMAH DEPAN TKW. RUMAHNYA SAMPING WARUNG SOTO BU ARIE\\nDENGAN NO: K5423011604746, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d \\n1X6 JAM. ",
                    "no_telp_pelapor": "085694288552",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 11/01/2023 TELAH DILAKUKAN SURVEY OLEH PETUGAS TERKAIT PENGAJUAN PROSES GESER TIANG. DAN DIINFORMASIKAN AKAN DIINFORMASIKAN BIAYA PROSES TERSEBUT NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUTNYA.PELANGGAN PERNAH LAPOR \\nDENGAN NO: K5423012304677 DAN K5423011604746, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.  PELANGGAN MEMINTA SEGERA DITINDAK LANJUTI. ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104326",
                    "waktu_lapor": "01/02/2023 13:41:46",
                    "waktu_response": "01/02/2023 14:56:35",
                    "waktu_recovery": "01/02/2023 15:00:55",
                    "durasi_response_time": 4489,
                    "durasi_recovery_time": 260,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IKA",
                    "alamat_pelapor": "JL PER KOPI PERMAI NO B1 RT 3/1 KEL CISEUREUH KEC PURWAKARTA KAB PURWAKARTA ",
                    "no_telp_pelapor": "08122338609",
                    "keterangan_pelapor": "MOHON TINDAK LAJUT PELANGGAN INFORMASIKAN BAHWA INGIN MEMBANGUN RUMAH NAMUN ADA TIANG LISTRIK DI TANAH YANG AKAN DIBANGUN DAN PELANGGAN MENGINGINKAN UNTUK DI PINDAHKAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104333",
                    "waktu_lapor": "01/02/2023 13:42:42",
                    "waktu_response": "01/02/2023 13:45:11",
                    "waktu_recovery": "01/02/2023 14:26:40",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 2489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "163889",
                    "nama_pelapor": "IBU MARMI",
                    "alamat_pelapor": "JL RAWA SIMPRUG NO 34 RT 04/05 KEL GROGOL SELATAN KEC KEBAYORAN LAMA JAKSEL// ACUAN : MASJID AL MARUF",
                    "no_telp_pelapor": "081214021345",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN TIDAK BERKURANG) SEJAK 2 HARI LALU KEMARIN TGL 31/01/23 ( PTL TIDAK PADAM ). ID METER 14203464772.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K3223020100245",
                    "waktu_lapor": "01/02/2023 13:42:42",
                    "waktu_response": "01/02/2023 14:09:28",
                    "waktu_recovery": "01/02/2023 20:08:32",
                    "durasi_response_time": 1606,
                    "durasi_recovery_time": 21544,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMRAN",
                    "alamat_pelapor": "JL DG HAYO NO 49 RT 2 RW 2 KEL BITOA KEC MANGGALA KOTA MAKASSAR",
                    "no_telp_pelapor": "81340179518",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH TGL 01/2/2023 PUKUL 09.00/10.00 WITA, PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO IDPEL 321209506249 & NIK 7371122212700005",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020104334",
                    "waktu_lapor": "01/02/2023 13:42:53",
                    "waktu_response": "01/02/2023 15:21:53",
                    "waktu_recovery": "01/02/2023 16:47:40",
                    "durasi_response_time": 5940,
                    "durasi_recovery_time": 5147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvia Anggraini",
                    "alamat_pelapor": "Komplek taman sasana patra abadi Blok C no 11",
                    "no_telp_pelapor": "6282280396224",
                    "keterangan_pelapor": "meteran kwh tidak berjalan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020104335",
                    "waktu_lapor": "01/02/2023 13:43:04",
                    "waktu_response": "01/02/2023 13:45:10",
                    "waktu_recovery": "01/02/2023 13:47:30",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "JL JL KLP HYBRIDA UTR 7 GC-05-07",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104336",
                    "waktu_lapor": "01/02/2023 13:43:18",
                    "waktu_response": "01/02/2023 13:46:21",
                    "waktu_recovery": "01/02/2023 14:52:15",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 3954,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TENDRI ",
                    "alamat_pelapor": "JL NASKAH LR OGAN NO - RT - RW - KEL - KEC - ILIR TIMUR 2 PALEMBANG SAMPING KUBURAN ",
                    "no_telp_pelapor": "081286867716",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ISI TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM ) SISA : 149.43  KWH . NO TOKEN : 3881 2838 1634 7080 6679 CC.14.VERAWATI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020104337",
                    "waktu_lapor": "01/02/2023 13:43:12",
                    "waktu_response": "01/02/2023 13:45:16",
                    "waktu_recovery": "01/02/2023 14:04:40",
                    "durasi_response_time": 124,
                    "durasi_recovery_time": 1164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ratna",
                    "alamat_pelapor": "kp.tanjakan rt04 rw 02",
                    "no_telp_pelapor": "6289505965203",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104341",
                    "waktu_lapor": "01/02/2023 13:43:29",
                    "waktu_response": "01/02/2023 13:45:21",
                    "waktu_recovery": "01/02/2023 13:47:37",
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "PR GRH GADING SRPNG CRG GGS4 No.02 CURUG",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104344",
                    "waktu_lapor": "01/02/2023 13:43:44",
                    "waktu_response": "01/02/2023 13:49:06",
                    "waktu_recovery": "01/02/2023 13:59:25",
                    "durasi_response_time": 322,
                    "durasi_recovery_time": 619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma Dwi Mulyaningsih",
                    "alamat_pelapor": "JL KRAKATAU 4 RT.4 RW.1 KARANGTEMP",
                    "no_telp_pelapor": "6282138283387",
                    "keterangan_pelapor": "Selamat siang \\nMenanyakan untuk tagihan pembayaran kompensasi UJL jatuh tempo/migrasi listrik ini untuk apa ya? \\npembayaran kompensasi UJL ini tiap bulan atau 1 kali saat migrasi?\\n\\nMohon penjelasan \\nterimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5323020100524",
                    "waktu_lapor": "01/02/2023 13:43:54",
                    "waktu_response": "01/02/2023 15:03:43",
                    "waktu_recovery": "01/02/2023 15:55:40",
                    "durasi_response_time": 4789,
                    "durasi_recovery_time": 3117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIRA",
                    "alamat_pelapor": "JL. CISARANTEN KULON RT.01 RW.04, CISARANTEN KULON, ARCAMANIK, KOTA BANDUNG, JAWA BARAT",
                    "no_telp_pelapor": "085266777935",
                    "keterangan_pelapor": "PERMOHONAN PB BELUM ADA REALISASI DGN NO REGISTRASI 5357112129118. PEMBAYARAN PADA TGL 20/1/23. DAN PADA APLIKASI SUDAH SAMPAI PDL AWAL PERTGL 2/1/23. MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020104346",
                    "waktu_lapor": "01/02/2023 13:43:52",
                    "waktu_response": "01/02/2023 13:45:32",
                    "waktu_recovery": "01/02/2023 13:47:46",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE KAMINO No.03 GD SERPONG",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104347",
                    "waktu_lapor": "01/02/2023 13:43:53",
                    "waktu_response": "01/02/2023 13:54:06",
                    "waktu_recovery": "01/02/2023 15:01:42",
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 4056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sari Puji Aryanti",
                    "alamat_pelapor": "KP CIJAMBE SUKADAMAI No. RT.7 RW.4 CIKARANG S",
                    "no_telp_pelapor": "6285893162978",
                    "keterangan_pelapor": "saya sudah mengajukan kenaikan daya sejak tgl 28 januari'23, tapi sampai hari ini belum ada perubahan, sedangkan kondisinya token saya sudah mau habis & sudah susah untuk input nomer tiketnya (error) & sudah hampir 1 mg ini setiap sore lampu d rumah selalu redup, mohon untuk bisa segera d tindak lanjuti, tks... ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104349",
                    "waktu_lapor": "01/02/2023 13:44:10",
                    "waktu_response": "01/02/2023 13:45:43",
                    "waktu_recovery": "01/02/2023 13:47:56",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "JL GRIYA SERPONG ASRI BLK F4 No. RT.1 RW.5",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100525",
                    "waktu_lapor": "01/02/2023 13:44:10",
                    "waktu_response": "01/02/2023 14:21:43",
                    "waktu_recovery": "01/02/2023 14:52:49",
                    "durasi_response_time": 2253,
                    "durasi_recovery_time": 1866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000113801",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL SELAKOPI KMP BTN BLOK D NO 11 KEL SINDANG BARANG KEC BOGOR BARAT KOTA BOGOR ",
                    "no_telp_pelapor": "02518362112",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AKHIR PLN TGL 31/01/2023 = 49875 ST AKHIR PELANGGAN TGL 01/02/2023 = 49094 REKENING BELUM DILUNASI. PERSIL DIHUNI. KONDISI APP MUDAH DIJANGKAU. PETUGAS CATER TIDAK DIKETAHUI DATANG TIDAKNYA. IDPEL 538312133075",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5523020100542",
                    "waktu_lapor": "01/02/2023 13:44:38",
                    "waktu_response": "01/02/2023 13:59:07",
                    "waktu_recovery": "01/02/2023 14:16:38",
                    "durasi_response_time": 869,
                    "durasi_recovery_time": 1051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "JL SUKA JAYA RT-5 / RW-1 NO - KEL JELAMBAR BARU KEC GROGOL PETAMBURAN JAKARTA BARAT DKI JAKARTA ",
                    "no_telp_pelapor": "087830551302",
                    "keterangan_pelapor": "1 APP PRABAYAR  ( TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. APP TERTERA USED .\\nSISA PULSA :96.92 KWH \\nNO TOKEN : 49436506708848466398",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5523020100543",
                    "waktu_lapor": "01/02/2023 13:44:41",
                    "waktu_response": "01/02/2023 13:46:28",
                    "waktu_recovery": "01/02/2023 18:24:03",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 16655,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "JL PULAU NANGKA RT 02 RW 02 KEL RAWA BUAYA KEC CENGKARENG KOTA JAKBAR LOKASI: DEKAT MUSHOLLA HIDAYATUL KHOIRIYAH",
                    "no_telp_pelapor": "087884832681",
                    "keterangan_pelapor": "TGL 12/01/2023  REK JANUARI 2023 TELAH DILUNASI VIA BANK MANDIRI, NAMUN TGL 01/02/2023 ATAS INFO PELANGGAN DILAKUKAN PENYEGELAN. MOHON PENGECEKAN DAN TINDKALANJUT. PELANGGAN MENGHUBUNGI KEMBALI DAN BELUM ADA TINDAK LANJUT HINGGA SAAT INI. CC.54.MARTA.LC (14:08 ID TIKET 12G07UZ) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5223020101014",
                    "waktu_lapor": "01/02/2023 13:45:26",
                    "waktu_response": "01/02/2023 13:47:28",
                    "waktu_recovery": "01/02/2023 15:43:57",
                    "durasi_response_time": 122,
                    "durasi_recovery_time": 6989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI AISYAH",
                    "alamat_pelapor": "JL CABE IV NO 64A RT-1 / RW-6 KEL PONDOK CABE ILIR KEC PAMULANG TANGSEL ",
                    "no_telp_pelapor": "6281532714338",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA. PADA TGL 25/01/2023 PELANGGAN DIDATANGI PETUGAS DAN DIBERIKAN SURAT PEMUTUSAN NAMUN KETIKA AKAN DILAKUKAN PEMBAYARAN REKENING BULAN JANUARI 2023 TSB SUDAH TERBAYARKAN, MOHON PELANGGAN DIHUBUNGI PERIHAL TSB ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104354",
                    "waktu_lapor": "01/02/2023 13:45:18",
                    "waktu_response": "01/02/2023 13:57:58",
                    "waktu_recovery": "01/02/2023 14:21:48",
                    "durasi_response_time": 760,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad muttakin",
                    "alamat_pelapor": "Jl. Bebedilan No.10",
                    "no_telp_pelapor": "6289617377460",
                    "keterangan_pelapor": "kWh non token rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K2323020100158",
                    "waktu_lapor": "01/02/2023 13:45:43",
                    "waktu_response": "01/02/2023 13:48:32",
                    "waktu_recovery": "01/02/2023 15:55:54",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 7642,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14263268220",
                    "nama_pelapor": "BPK VALEN",
                    "alamat_pelapor": "JL INTAN RAYA PR RIMOR MADANI BINA MURNI  BLOK B NO 21 RT-5 KEL LOKTABAT UTARA KEC BANJARBARU UTARA  KOTA BANJARBARU ",
                    "no_telp_pelapor": "81253316575",
                    "keterangan_pelapor": "MOHON BANTUAN DAN TINDAKLANJUT,INFORMASI DARI PELANGGAN,PADA HARI INI SEGEL KWH METER BERKARAT DAN TERLEPAS DARI KWH METER ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020104357",
                    "waktu_lapor": "01/02/2023 13:45:51",
                    "waktu_response": "01/02/2023 13:47:35",
                    "waktu_recovery": "01/02/2023 13:59:06",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 691,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daryanto",
                    "alamat_pelapor": "JL MAYJEN DI PANJAITAN No.19 RT.1 RW.1 KARTOHARJO",
                    "no_telp_pelapor": "6285733537117",
                    "keterangan_pelapor": "entri pulsa gagal, minta tlong di cek, barang kali perlu KCT",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020104359",
                    "waktu_lapor": "01/02/2023 13:46:02",
                    "waktu_response": "01/02/2023 14:09:56",
                    "waktu_recovery": "01/02/2023 14:11:41",
                    "durasi_response_time": 1434,
                    "durasi_recovery_time": 105,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BERNADUS JAUN",
                    "alamat_pelapor": "Dusun 3 Desa Singura",
                    "no_telp_pelapor": "6282213517980",
                    "keterangan_pelapor": "gagal memasukkan token listrik yang dibeli",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PARIGI"
                },
                {
                    "no_laporan": "K5223020101015",
                    "waktu_lapor": "01/02/2023 13:46:26",
                    "waktu_response": "01/02/2023 13:48:13",
                    "waktu_recovery": "01/02/2023 14:06:11",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 1078,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "1451046",
                    "nama_pelapor": "BP WINDU",
                    "alamat_pelapor": "JALAN KARANGSARI GANG SALYA NO. 1 DENPASAR. BR. BATUPARAS, DESA PADANGSAMBIAN KAJA, DENPASAR BARAT, DENPASAR 80117",
                    "no_telp_pelapor": "081805520464",
                    "keterangan_pelapor": "TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK SUDAH DILUNASI TGL 29/01/2023. PTL MINTA DISAMBUNG KEMBALI.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104371",
                    "waktu_lapor": "01/02/2023 13:47:31",
                    "waktu_response": "01/02/2023 13:51:41",
                    "waktu_recovery": "01/02/2023 14:00:12",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Berlin",
                    "alamat_pelapor": "JL KAPTEN TENDEAN No.0",
                    "no_telp_pelapor": "6281288801919",
                    "keterangan_pelapor": "Tolong gantikan kabel meteran.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020104374",
                    "waktu_lapor": "01/02/2023 13:47:40",
                    "waktu_response": "01/02/2023 13:48:56",
                    "waktu_recovery": "01/02/2023 14:05:54",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad nurbadri",
                    "alamat_pelapor": "JL KADU BITUNG TGR",
                    "no_telp_pelapor": "6289637279916",
                    "keterangan_pelapor": "input kode token selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020104379",
                    "waktu_lapor": "01/02/2023 13:48:23",
                    "waktu_response": "01/02/2023 13:50:41",
                    "waktu_recovery": "01/02/2023 15:29:19",
                    "durasi_response_time": 138,
                    "durasi_recovery_time": 5918,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "83182",
                    "nama_pelapor": "BP INDRA KUSUMA PUTRA ",
                    "alamat_pelapor": "JL KARANG ANYAR RT2/RW5 NO 16 KEL PISANGAN BARU KEC MATRAMAN KOTA JAKTIM",
                    "no_telp_pelapor": "081280310412",
                    "keterangan_pelapor": "\\nTGL 31/01/23 PELANGGAN TELAH MELAKUAKN PEMBAYARAN UNTUK PENGAJUAN PROSES PINDAH APP DENGAN NO REG 5413032008196  .NAMUN HINGGA SAAT INI BELUM ADA REALISASI . PELANGGAN MENGINGINKAN AGAR APP SEGERA DIPINDAH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020104382",
                    "waktu_lapor": "01/02/2023 13:48:36",
                    "waktu_response": "01/02/2023 14:19:20",
                    "waktu_recovery": "01/02/2023 15:05:55",
                    "durasi_response_time": 1844,
                    "durasi_recovery_time": 2795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMANANDUNG",
                    "alamat_pelapor": "JL RAYA CIANGSANA PABUARAN WETAN KP CIANGSANA RT 2/5  NO 27 KEL CIANGSANA KEC GUNUNG PUTRI KAB BOGOR. DEPAN GG H. ASTARI /SEBERANG TUKANG KAYU KUSEN ",
                    "no_telp_pelapor": "08976394323",
                    "keterangan_pelapor": "TGL 20/1/2023 BP DAN STROOM AWAL PROSES PB (B1T/1300 VA) DENGAN NO REG 5386512166149 DAN 5386512166148 TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TGL 24/1/2023 STATUS PADA AP2T PDL AWAL ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5523020100551",
                    "waktu_lapor": "01/02/2023 13:48:51",
                    "waktu_response": "01/02/2023 14:04:25",
                    "waktu_recovery": "01/02/2023 14:16:23",
                    "durasi_response_time": 934,
                    "durasi_recovery_time": 718,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119857447",
                    "nama_pelapor": "BP PUTU KRISNA ",
                    "alamat_pelapor": "BR BALE AGUNG DS BUNGBUNGAN KEC BANJARANGKAN KAB KLUNGKUNG : A.N BP NENGAH ARYA ",
                    "no_telp_pelapor": "081994078024",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR , DENGAN ALASAN : RUMAH SUDAH SELESAI (PASKA RENOVASI). INFO PELANGGAN, PETUGAS MENYARAKAN YBS UNTUK MELAPOR KEMBALI, DAN TIDAK DIKENAKAN BIAYA KEMBALI KARENA SUDAH MELAKUKAN PEMBAYARAN PEMINDAHAN YG PERTAMA KAL",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KLUNGKUNG"
                },
                {
                    "no_laporan": "K5423020104386",
                    "waktu_lapor": "01/02/2023 13:49:11",
                    "waktu_response": "01/02/2023 13:49:34",
                    "waktu_recovery": "01/02/2023 13:50:30",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 56,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. MUHAMAD B",
                    "alamat_pelapor": "JL TANJUNGPURA No. RT.5 RW.5 PEGADUNGAN",
                    "no_telp_pelapor": "6289562627583",
                    "keterangan_pelapor": "pengajuan meter token..",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5323020100528",
                    "waktu_lapor": "01/02/2023 13:49:15",
                    "waktu_response": "01/02/2023 13:51:41",
                    "waktu_recovery": "01/02/2023 14:22:43",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 1862,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000072241",
                    "nama_pelapor": "IBU TASYA ",
                    "alamat_pelapor": "KP GENTONG     NO     225  RT-003 / RW-07  KEL PASIR HALANG KEC SUKARAJA KAB SUKABUMI  ",
                    "no_telp_pelapor": "02517544618",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN GANGGUAN ,  PETUGAS SUDAH DATANG DAN MENYAMBUNG LANGSUNG   NAMUN BELUM ADA TINDAK LANJUT . PTL  NYALA.  DIBERIKAN BA    . MOHON DIBANTU DAN KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAJA"
                },
                {
                    "no_laporan": "K5423020104388",
                    "waktu_lapor": "01/02/2023 13:49:27",
                    "waktu_response": "01/02/2023 13:51:42",
                    "waktu_recovery": "01/02/2023 16:17:04",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 8722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ILMI",
                    "alamat_pelapor": "JL KARET BELAKANG NO 17 - RT-8 / RW-7 KEL KARET KUNINGAN KEC SETIABUDI KOTA JAKSEL // DEKAT SMK DARUL ULUM ",
                    "no_telp_pelapor": "082112488996",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER SR TETANGGA YBS DIKARENAKAN RENOVASI. PEMOHON SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104389",
                    "waktu_lapor": "01/02/2023 13:49:19",
                    "waktu_response": "01/02/2023 13:57:39",
                    "waktu_recovery": "01/02/2023 14:36:43",
                    "durasi_response_time": 500,
                    "durasi_recovery_time": 2344,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUJI",
                    "alamat_pelapor": "JL JL.TERATAI RT.007/RW.001, PUHTI, KARANGJATI, KAB. NGAWI, JAWA TIMUR",
                    "no_telp_pelapor": "082118508500",
                    "keterangan_pelapor": "TGL 25/01/2023 PEMBAYARAN PROSES PB (B1T / 1300 VA) DENGAN NO AGENDA 515049912301248684 DAN NO REG 5150412135226. TGL 30/01/2023 STATUS AP2T PEMBATALAN PERMOHONAN, PELANGGAN TIDAK MERASA MELAKUKAN PEMBATALAN DAN MENGINGINKAN AGAR DILAKUKAN REALISASI SECEPATNYA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5423020104390",
                    "waktu_lapor": "01/02/2023 13:49:26",
                    "waktu_response": "01/02/2023 14:29:10",
                    "waktu_recovery": "01/02/2023 15:06:09",
                    "durasi_response_time": 2384,
                    "durasi_recovery_time": 2219,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022625066",
                    "nama_pelapor": "BP SUDARMAJI",
                    "alamat_pelapor": "JL PALEM RAYA KK GRY ALAM SENTOSA BLOK  X15 NO 2 KEL PASIR ANGIN KEC CILEUNGSI KAB BOGOR (DEKAT SD CINYOSOK 02)",
                    "no_telp_pelapor": "081381780122",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER : 14022625066 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2PST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! (PTL TIDAK PADAM). SISA 20 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5323020100529",
                    "waktu_lapor": "01/02/2023 13:49:35",
                    "waktu_response": "01/02/2023 14:04:24",
                    "waktu_recovery": "01/02/2023 14:05:23",
                    "durasi_response_time": 889,
                    "durasi_recovery_time": 59,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TATA SUTARYA",
                    "alamat_pelapor": "JL ARUM SARI 1 NO.8 RT 1 RW 12 KEL BABAKAN SARI KEC KIARACONDONG KOTA BANDUNG ",
                    "no_telp_pelapor": "0811217272",
                    "keterangan_pelapor": "MOHON BANTU KONFIRMASI PELANGGAN UNTUK INFO NO IDPEL A.N \\nTATA SUTARYA DAYA 1300VA TARIF RUMANG TINGGAL. BERALAMAT JL ARUM SARI 1 NO.8 RT 1 RW 12 KEL BABAKAN SARI KEC KIARACONDONG KOTA BANDUNG. KARENA DI KWH METER SUDAH TIDAK LAGI TERPASANG DAN TIDAK ADA STRUK PEMBAYARAN SEBELUMNYA/CC.53.NIA PKL 14.00 PELANGGAN MENGHUBUNGI KEMBALI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIJAWURA"
                },
                {
                    "no_laporan": "K5423020104391",
                    "waktu_lapor": "01/02/2023 13:49:45",
                    "waktu_response": "01/02/2023 13:50:58",
                    "waktu_recovery": "01/02/2023 14:34:03",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 2585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU JESSI",
                    "alamat_pelapor": "PR BSD SEKTOR 12 JL SATRA KENCANA I BL V NO. 36 KEL CIATER KEC SERPONG KOTA TANGERANG SELATAN ",
                    "no_telp_pelapor": "081284732477",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES UBAH NAMA SUSILOWATI MENJADI CESSY DIKARENAKAN ADA RENOVASI DENGAN ID PEL 546200562882. PEMOHON SEBAGAI PEMILIK BANGUNAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104392",
                    "waktu_lapor": "01/02/2023 13:49:38",
                    "waktu_response": "01/02/2023 14:29:32",
                    "waktu_recovery": "01/02/2023 17:07:29",
                    "durasi_response_time": 2394,
                    "durasi_recovery_time": 9477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sony Septiana",
                    "alamat_pelapor": "PR CITRA GRAHA 3/SEI BELUMAI No.B8 RT.0 RW.0 DESA TANJU",
                    "no_telp_pelapor": "628116058282",
                    "keterangan_pelapor": "Nomor token yg dibeli tidak valid",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020104395",
                    "waktu_lapor": "01/02/2023 13:49:43",
                    "waktu_response": "01/02/2023 13:51:10",
                    "waktu_recovery": "01/02/2023 13:54:01",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "JL PER GRIYA SERPONG ASRI E-7-13",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104397",
                    "waktu_lapor": "01/02/2023 13:50:04",
                    "waktu_response": "01/02/2023 13:51:19",
                    "waktu_recovery": "01/02/2023 13:54:08",
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 169,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE SHEFFILD No.29 GD SERPONG",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104400",
                    "waktu_lapor": "01/02/2023 13:50:24",
                    "waktu_response": "01/02/2023 13:51:40",
                    "waktu_recovery": "01/02/2023 13:54:15",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 155,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "JL MAWADAH No. RT.0 RW.0 KELAPA DUA",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104401",
                    "waktu_lapor": "01/02/2023 13:50:42",
                    "waktu_response": "01/02/2023 13:57:37",
                    "waktu_recovery": "01/02/2023 14:09:14",
                    "durasi_response_time": 415,
                    "durasi_recovery_time": 697,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JOE Jo",
                    "alamat_pelapor": "KP SARIPIN No.0 RT.3 RW.12 SUKANAGARA",
                    "no_telp_pelapor": "6281380144440",
                    "keterangan_pelapor": "pengisian token selalu gagal. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104403",
                    "waktu_lapor": "01/02/2023 13:50:46",
                    "waktu_response": "01/02/2023 13:51:51",
                    "waktu_recovery": "01/02/2023 13:54:23",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "PR MALIBU INLAND No.37",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104418",
                    "waktu_lapor": "01/02/2023 13:52:09",
                    "waktu_response": "01/02/2023 13:54:37",
                    "waktu_recovery": "01/02/2023 15:37:31",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 6174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh haryanto",
                    "alamat_pelapor": "JL BALAI DESA LAMA , KEL KADEMANGAN No.",
                    "no_telp_pelapor": "6281212400678",
                    "keterangan_pelapor": "Pengajuan tambah daya sudah 1 bulan, namun belum ada progress pemasangan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104422",
                    "waktu_lapor": "01/02/2023 13:52:16",
                    "waktu_response": "01/02/2023 13:58:10",
                    "waktu_recovery": "01/02/2023 15:30:03",
                    "durasi_response_time": 354,
                    "durasi_recovery_time": 5513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harto Junarko",
                    "alamat_pelapor": "KP UJUNG HARAPAN No.0 RT.001 RW.01 K ABANG T",
                    "no_telp_pelapor": "6287787145690",
                    "keterangan_pelapor": "Listrik padam tiba tiba. sudah lebih dari 10 menit.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020104424",
                    "waktu_lapor": "01/02/2023 13:52:18",
                    "waktu_response": "01/02/2023 14:05:58",
                    "waktu_recovery": "01/02/2023 14:53:51",
                    "durasi_response_time": 820,
                    "durasi_recovery_time": 2873,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119297081",
                    "nama_pelapor": "BP EDI",
                    "alamat_pelapor": "JL KEMANG SRI RAYA NO 46 C KAV POLRI NO 48  RT-1 / RW-3 KEL JATI MAKMUR KEC PONDOKGEDE KOTA BEKASI > SEBELUM POM BENSIN SEBRANG INDOSAT",
                    "no_telp_pelapor": "085384480163",
                    "keterangan_pelapor": "TGL31/1/23  TUNGGAKAN REK  JAN 23 BERIKUT BK  TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SHUN TRIP ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020104426",
                    "waktu_lapor": "01/02/2023 13:52:31",
                    "waktu_response": "01/02/2023 13:52:53",
                    "waktu_recovery": "01/02/2023 13:53:48",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 55,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DUAT",
                    "alamat_pelapor": "KP ALASTUA No. RT.1 RW.4 SEMANAN",
                    "no_telp_pelapor": "6289562627530",
                    "keterangan_pelapor": "limit pembatas PLN sering gagal fungsi..",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104431",
                    "waktu_lapor": "01/02/2023 13:53:01",
                    "waktu_response": "01/02/2023 14:15:14",
                    "waktu_recovery": "01/02/2023 15:16:49",
                    "durasi_response_time": 1333,
                    "durasi_recovery_time": 3695,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "JL MAKAM PAHLAWAN RT-1 / RW-6 NO 24 KEL PONDOK RAJEG KEC CIBINONG KAB BOGOR // DEKAT POM BENSIN PONDOK RAJEG",
                    "no_telp_pelapor": "082110633148",
                    "keterangan_pelapor": "\\nTGL 01/02/23 PELANGGAN DENGAN NO METER 56900096597 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN PADA DATA P2APST NO METER TSB TERTERA BLOCKING PEMBELIAN NAMUN APDA DATA AP2T TIDAK ADA TRANSAKSI TS ATAUPUN TAGIHAN LAINNYA. PTL HAMPIR PADAM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104432",
                    "waktu_lapor": "01/02/2023 13:53:11",
                    "waktu_response": "01/02/2023 13:55:53",
                    "waktu_recovery": "01/02/2023 15:53:10",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 7037,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MANURUNG",
                    "alamat_pelapor": "JL PERSATUAN RT 4/1 NO.135 KP RUMBUT KEL PASIR GUNUNG SELATAN KEC CIMANGGIS KOTA DEPOK",
                    "no_telp_pelapor": "081213244441",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101850, TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020104435",
                    "waktu_lapor": "01/02/2023 13:53:10",
                    "waktu_response": "01/02/2023 14:48:05",
                    "waktu_recovery": "01/02/2023 15:03:03",
                    "durasi_response_time": 3295,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Juwarto",
                    "alamat_pelapor": "PR QORYATUSSALAM C No.01 RT.0 RW.0 SUKMAJAYA",
                    "no_telp_pelapor": "6281210375151",
                    "keterangan_pelapor": "Sy barusan ngisi token nominal Rp1jt, kenapa di lauar meter muncul angka 220 (bukan angka kwh yg baru saya entry)?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020104441",
                    "waktu_lapor": "01/02/2023 13:53:54",
                    "waktu_response": "01/02/2023 13:54:48",
                    "waktu_recovery": "01/02/2023 14:53:56",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 3548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "212559",
                    "nama_pelapor": "BP YUSUF",
                    "alamat_pelapor": "JL VILLA MELATI MAS  RT 44/9 KEL JELUPANG KEC SERPONG UTARA TANGSEL ",
                    "no_telp_pelapor": "081287499516",
                    "keterangan_pelapor": "TGL 21/1/23  PEMBAYARAN DENGAN NO REGISTRASI 5662032005741 HINGGA SAAT INI BELUM ADA REALISASI PERGANTIAN APP EXIM.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104446",
                    "waktu_lapor": "01/02/2023 13:54:01",
                    "waktu_response": "01/02/2023 13:57:39",
                    "waktu_recovery": "01/02/2023 15:50:50",
                    "durasi_response_time": 218,
                    "durasi_recovery_time": 6791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01119240594",
                    "nama_pelapor": "BP SANNY/fysanny",
                    "alamat_pelapor": "BUKIT PAMULANG INDAH BLOK A20 NO 11 RT 005 RW 004 PAMULANG TIMUR, PAMULANG",
                    "no_telp_pelapor": "08995637887",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SEJAK 3HARI LALU. SESUAI INFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK SISA KWH 30.000.",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104448",
                    "waktu_lapor": "01/02/2023 13:54:14",
                    "waktu_response": "01/02/2023 14:07:04",
                    "waktu_recovery": "01/02/2023 14:28:17",
                    "durasi_response_time": 770,
                    "durasi_recovery_time": 1273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MANSUR",
                    "alamat_pelapor": "JL HUSAINI, UJONG BLANG, BANDA SAKTI, KOTA LHOKSEUMAWE, ACEH",
                    "no_telp_pelapor": "081264930093",
                    "keterangan_pelapor": "TGL 16/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE DENGAN NOMOR AGENDA 112209912301165912. TGL 16/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN SEBELUMNYA PETUGAS MENGHUBUNGI DAN MENGINFORMASIKAN SR KOSONG. SAAT INI PELANGGAN TELAH MENYEDIAKAN SR DAN MEMINTA SEGERA DILAKUKAN REALISASI.",
                    "media": "Live Chat Website",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LHOKSEUMAWE"
                },
                {
                    "no_laporan": "K5323020100535",
                    "waktu_lapor": "01/02/2023 13:54:56",
                    "waktu_response": "01/02/2023 14:11:43",
                    "waktu_recovery": "01/02/2023 15:02:24",
                    "durasi_response_time": 1007,
                    "durasi_recovery_time": 3041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000696319",
                    "nama_pelapor": "IBU SUHARYATI",
                    "alamat_pelapor": "JL SEDERHANA NO 47   RT-2 / RW-10 KEL PASTEUR KEC SUKAJADI KOTA BANDUNG LOKASI DKT ARDAN FM ",
                    "no_telp_pelapor": "081320292721",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA STROM 14.16 KWH DENGAN NO ID PEL 01115797191",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020104453",
                    "waktu_lapor": "01/02/2023 13:55:32",
                    "waktu_response": "01/02/2023 14:04:48",
                    "waktu_recovery": "01/02/2023 14:18:45",
                    "durasi_response_time": 556,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "akim",
                    "alamat_pelapor": "Poros trans Sulawesi tikke depan toko Sahrul abadi",
                    "no_telp_pelapor": "6285248116704",
                    "keterangan_pelapor": "Token tidak dapat di input dengan keterangan peruksa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PASANGKAYU"
                },
                {
                    "no_laporan": "K5423020104456",
                    "waktu_lapor": "01/02/2023 13:55:59",
                    "waktu_response": "01/02/2023 14:59:48",
                    "waktu_recovery": "01/02/2023 15:47:23",
                    "durasi_response_time": 3829,
                    "durasi_recovery_time": 2855,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL. KP KELAPA DUA   RT-1 / RW-2 NO 69 KEL. BOJONGGDE BOJONG GEDE KAB BOGOR //DEKAT ST BOJONG GEDE ",
                    "no_telp_pelapor": "081213056521",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN, PELANGGAN MELAPOR TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN.PADA DATA AP2T TERDAPAT ANGSURAN P2TL NAMUN YBS KEBERATAN UNTUK MELAKUKAN PEMBAYARAN TS P2TL DIKARENAKAN MERASA TIDAK PERNAH ADA MASALAH TERKAIT PENGGUNAAN LISTRIK.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020104460",
                    "waktu_lapor": "01/02/2023 13:56:38",
                    "waktu_response": "01/02/2023 13:59:38",
                    "waktu_recovery": "01/02/2023 18:09:29",
                    "durasi_response_time": 180,
                    "durasi_recovery_time": 14991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masykuri Muchlis",
                    "alamat_pelapor": "JL JL PENYELESAIAN TOMANG IV No.1 RT.8 RW.10",
                    "no_telp_pelapor": "628121021223",
                    "keterangan_pelapor": "hello Team PLN\\n\\nsejak desember kami mau melakukan pembayaran tidak bisa dengan nomor yg tertera diatas An.Winda Fitrianah Muchlis baik di kantor Pos atau via Tokopedia , kami mencoba membeli dgn cara Token tidak bisa membayar bulanan pun tidak bs.\\nsilahkan cek Attach dr kami Status Pascabayar tp sblm nya kami membayar secara token.\\n\\nMohon kiranya segera di selesaikan status No Pelanggan kami ini Pasca atau Pra Bayar\\n\\nTerima Kasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104462",
                    "waktu_lapor": "01/02/2023 13:56:39",
                    "waktu_response": "01/02/2023 14:10:01",
                    "waktu_recovery": "01/02/2023 15:28:26",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 4705,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002297003",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "GG MASJID NO.48 RT-003 / RW-02 KEL CISALAK KEC SUKMAJAYA KOTA DEPOK ",
                    "no_telp_pelapor": "082122678027",
                    "keterangan_pelapor": "LEBIH TAGIH ,ST AK REK BULAN FEB 2023 : 63701  ST AK ACMT : 63701, ST APP TGL 01/02/23 = 63560. REKENING BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG \\nKEMBALI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K5423020104465",
                    "waktu_lapor": "01/02/2023 13:56:55",
                    "waktu_response": "01/02/2023 13:58:17",
                    "waktu_recovery": "01/02/2023 14:01:11",
                    "durasi_response_time": 82,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "JL JL SEMERU III K-13-12 KCR CPD",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104467",
                    "waktu_lapor": "01/02/2023 13:57:15",
                    "waktu_response": "01/02/2023 13:58:45",
                    "waktu_recovery": "01/02/2023 14:01:18",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ELVISTA No.36 GD SERPONG",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104472",
                    "waktu_lapor": "01/02/2023 13:57:35",
                    "waktu_response": "01/02/2023 13:59:02",
                    "waktu_recovery": "01/02/2023 14:01:24",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 142,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE PALMYRA No.01 GD SERPONG",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104477",
                    "waktu_lapor": "01/02/2023 13:58:01",
                    "waktu_response": "01/02/2023 14:18:39",
                    "waktu_recovery": "01/02/2023 14:54:40",
                    "durasi_response_time": 1238,
                    "durasi_recovery_time": 2161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN DESA BAHO MAKMUR DS I KEC BAHODOPI KAB MOROWALI SULAWESI TENGAH ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 14/04/22 PROSES PB 4 UNIT (R1MT 900 VA) DENGAN NO REG 3121112043719, 3121112043720, 3121112043721 DAN 3121112043722. TGL 14/04/22 BP DAN STROOM AWAL TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI STATUS PADA DATA AP2T TGL 28/06/22 PEREMAJAAN PDL  PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423013101812 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104478",
                    "waktu_lapor": "01/02/2023 13:58:12",
                    "waktu_response": "01/02/2023 13:59:13",
                    "waktu_recovery": "01/02/2023 14:01:32",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "JL KP PINANG RT 10/02 CIPONDOH",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104484",
                    "waktu_lapor": "01/02/2023 13:59:29",
                    "waktu_response": "01/02/2023 14:01:02",
                    "waktu_recovery": "01/02/2023 18:09:16",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 14894,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP NURUL",
                    "alamat_pelapor": "JL MASJID AL MUNAWAROH NO.15 RT13 / RW1, KEL TANJUNG DUREN SELATAN, KEC GROGOL PETAMBURAN, KOTA JAKARTA BARAT",
                    "no_telp_pelapor": "081282274482",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN ID PEL 543300465934 TERDAPAT TS KWH. SESUAI INFORMASI PELANGGAN, SPH HILANG DAN YBS MENGINGINKAN AGAR SPH DIKIRIMKAN KEMBALI KE ALAMAT EMAIL NURULHUD8729@GMAIL.COM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5523020100562",
                    "waktu_lapor": "01/02/2023 13:59:25",
                    "waktu_response": "01/02/2023 14:43:05",
                    "waktu_recovery": "01/02/2023 15:17:34",
                    "durasi_response_time": 2620,
                    "durasi_recovery_time": 2069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FIKA",
                    "alamat_pelapor": "JL BANYU URIP LOR GG 3-C NO 2-F KEL KUPANG KRAJAN RT 7 RW 7 KEC SAWAHAN KOTA SURABAYA PROV JATIM. LOKASI : DEKAT SEKOLAH",
                    "no_telp_pelapor": "6285840994022",
                    "keterangan_pelapor": "TGL 25/01/2023 PELAPORAN PELANGGAN PERIHAL: 1 APP MENGELUARKAN PERCIKAN API DAN ASAP. PTL DIPADAMKAN, PERBAIKAN DILAKUKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN TIDAK MENGETAHUI DI BERIKAN SURAT LAPORAN GANGGUAN ATAU TIDAK. MOHON AGAR PTL DAPAT DIPASANG SESUAI KETENTUAN. TERKAIT NO LAPOR : K5423012802046 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP EMBONG WUNGU"
                },
                {
                    "no_laporan": "K5423020104488",
                    "waktu_lapor": "01/02/2023 13:59:42",
                    "waktu_response": "01/02/2023 14:00:09",
                    "waktu_recovery": "01/02/2023 14:09:56",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 587,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01105459158",
                    "nama_pelapor": "BP HERU",
                    "alamat_pelapor": "JL. GG LISTRIK V DALAM RT-9 / RW-6 NO 28 KEL KWITANG KEC SENEN JAKPUS ACUAN LOKASI : APOTIK AMELIA",
                    "no_telp_pelapor": "081285921141",
                    "keterangan_pelapor": "TGL 22/01/23 PENANGANAN GANGGUAN PADA APP DIKARENAKAN RUSAK TERKAIT NO LAPOR G5423012205278 OLEH PETUGAS DAN DIBERIKAN SURAT BERITA ACARA DENGAN NO LG 193855. DAN PENANGANAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.MOHON SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN. CC.54.NOVIANTIE PK 14:01 BELUM ADA TINDAKLANJUT",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104489",
                    "waktu_lapor": "01/02/2023 13:59:54",
                    "waktu_response": "01/02/2023 14:11:48",
                    "waktu_recovery": "01/02/2023 14:47:28",
                    "durasi_response_time": 714,
                    "durasi_recovery_time": 2140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syukron Ma'mun",
                    "alamat_pelapor": "jln Sedap Malam Rt/rw 01/08",
                    "no_telp_pelapor": "6281249458435",
                    "keterangan_pelapor": "Pencopotan meteran listrik oleh petugas karen telat pembayaran.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020104492",
                    "waktu_lapor": "01/02/2023 14:00:05",
                    "waktu_response": "01/02/2023 14:02:42",
                    "waktu_recovery": "01/02/2023 14:06:10",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 208,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR NO 4 RT 7/11 KEL JATI MAKMUR KEC PONDOK GEDE KOTA BEKASI ",
                    "no_telp_pelapor": "089653786187",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 ( 13.75 KWH  ) NO TOKEN 7239 3940 0308 7682 4257",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5523020100563",
                    "waktu_lapor": "01/02/2023 14:00:44",
                    "waktu_response": "01/02/2023 14:48:24",
                    "waktu_recovery": "01/02/2023 15:03:11",
                    "durasi_response_time": 2860,
                    "durasi_recovery_time": 887,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003408679",
                    "nama_pelapor": "BP ARI",
                    "alamat_pelapor": "JL PITARA RAYA, NO 16 RT 8 RW16 KP BARU KEL PANCORAN MAS KEC PANCORAN MAS KOTA DEPOK. DIBELAKANG SD PANCORAN MAS 3 DAN 5 ",
                    "no_telp_pelapor": "0817898103",
                    "keterangan_pelapor": "KURANG TAGIH. STAND AKHIR REK JANUARI 2023  = 45004, BELUM DILUNASI, STAND APP TGL  1/2/23 (PELANGGAN TIDAK DILOKASI) RUMAH TIDAK PERNAH KOSONG // K5523020100563",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020104496",
                    "waktu_lapor": "01/02/2023 14:01:05",
                    "waktu_response": "01/02/2023 14:01:19",
                    "waktu_recovery": "01/02/2023 14:16:22",
                    "durasi_response_time": 14,
                    "durasi_recovery_time": 903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "98940",
                    "nama_pelapor": "BPK FEBRIANDY",
                    "alamat_pelapor": "JL AMPERA BESAR NO.34B RT 008 RW 06 KEL: PADEMANGAN BARAT KEC: PADEMANGANJAKARTA UTARA 14420",
                    "no_telp_pelapor": "082246138712",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA KWH 165.73",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5323020100542",
                    "waktu_lapor": "01/02/2023 14:01:37",
                    "waktu_response": "01/02/2023 14:20:27",
                    "waktu_recovery": "01/02/2023 15:33:56",
                    "durasi_response_time": 1130,
                    "durasi_recovery_time": 4409,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK MAJID",
                    "alamat_pelapor": "JL SALAM TRITIH NO 0  RT-2 / RW-6 DS TRITIH KULON KEC CILACAP UTARA KAB CILACAP/DKT TOWER TELKOMSEL ",
                    "no_telp_pelapor": "6281524236000",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN GANGGUAN DENGAN NO K5322120700826 PETUGAS SUDAH DATANG DAN MENYAMBUNG LANGSUNG  SEJAK TGL 7/12/2022 NAMUN BELUM ADA TINDAK LANJUT .  DIBERIKAN BA.      PTL NYALA . MOHON DIBANTU DAN KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5423020104512",
                    "waktu_lapor": "01/02/2023 14:02:41",
                    "waktu_response": "01/02/2023 14:10:37",
                    "waktu_recovery": "01/02/2023 14:17:02",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fuji Astutik",
                    "alamat_pelapor": "Jl.Raya Gilang No.113",
                    "no_telp_pelapor": "6281703770651",
                    "keterangan_pelapor": "pasca pemasangan baru 1 bulan awal masih aman tidak ada kendala tapi akhir\\\" listrik sering turun\\\" terus kita coba cek ternyata akro.meteranya mati tapi listrik masih nyala tolong di tinjau pak / buk.\\n terimakasih.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMAN"
                },
                {
                    "no_laporan": "K5423020104517",
                    "waktu_lapor": "01/02/2023 14:03:35",
                    "waktu_response": "01/02/2023 14:18:24",
                    "waktu_recovery": "01/02/2023 14:54:30",
                    "durasi_response_time": 889,
                    "durasi_recovery_time": 2166,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DN DESA BAHOMAKMUR, BAHO MAKMUR, BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TG 15/04/2022 PEMBAYARAN BIAYA PROSES PB ( R1MT /900 VA ) DENGAN  NO REG 3121112043727. TGL 18/07/2022 DATA AP2T PEREMAJAAN PDL, NAMUN HINGGA SAAT INI BELUM ADA REALISASI, TERKAIT K5423013004522",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104525",
                    "waktu_lapor": "01/02/2023 14:04:25",
                    "waktu_response": "01/02/2023 14:25:40",
                    "waktu_recovery": "01/02/2023 14:29:25",
                    "durasi_response_time": 1275,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tuti widia wati",
                    "alamat_pelapor": "kpbsukamaju 02 05",
                    "no_telp_pelapor": "6283153931102",
                    "keterangan_pelapor": "isi token gagal trus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020104526",
                    "waktu_lapor": "01/02/2023 14:04:26",
                    "waktu_response": "01/02/2023 14:05:39",
                    "waktu_recovery": "01/02/2023 14:14:03",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 504,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL PR.BSD.BLOK O-5 NO10 SEK.XIV-5",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104531",
                    "waktu_lapor": "01/02/2023 14:04:52",
                    "waktu_response": "01/02/2023 14:05:50",
                    "waktu_recovery": "01/02/2023 14:14:10",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 500,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL KP BARU RT 3/3 PKL SERPONG",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104532",
                    "waktu_lapor": "01/02/2023 14:05:13",
                    "waktu_response": "01/02/2023 14:06:01",
                    "waktu_recovery": "01/02/2023 14:14:19",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE BELMONT No.31 GD SERPONG",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100546",
                    "waktu_lapor": "01/02/2023 14:05:14",
                    "waktu_response": "01/02/2023 14:25:55",
                    "waktu_recovery": "01/02/2023 14:29:31",
                    "durasi_response_time": 1241,
                    "durasi_recovery_time": 216,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENK",
                    "alamat_pelapor": "JL CIHANJUANG KP MOKLA KEL - KEC PARONGPONG KAB BANDUNG BARAT / DKT UNAI",
                    "no_telp_pelapor": "08122112931",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN STROOM KET GAGAL (VKRN 43 2-STS). PTL MENYALA. SISA STROOM 32 KWH. NO METER : 32156450945",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020104536",
                    "waktu_lapor": "01/02/2023 14:05:34",
                    "waktu_response": "01/02/2023 14:06:20",
                    "waktu_recovery": "01/02/2023 14:14:27",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 487,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL JL MAJAPAHIT BLK AA-7-6 GD SRP",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100568",
                    "waktu_lapor": "01/02/2023 14:06:04",
                    "waktu_response": "01/02/2023 14:10:07",
                    "waktu_recovery": "01/02/2023 15:29:01",
                    "durasi_response_time": 243,
                    "durasi_recovery_time": 4734,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SULASTRI ",
                    "alamat_pelapor": "JL ASEM KP KEPA NO 1B RT 8 RW 8 KEL DURI KEPA KEC KEBON JERUK KOTA JAKARTA BARAT \\nLOKASI: DIBELAKANG COUNTER WAWAN",
                    "no_telp_pelapor": "087877956145",
                    "keterangan_pelapor": "TGL 15/8/2022 PENANGANAN GANGGUAN MCB LEMAH (1300 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG (MENGGANTI MCB PADA APP DGN MCB SEMENTARA). NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5522081500777. PELANGGAN DIBERKAN SURAT BERITA ACARA OLEH PETUGAS. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104546",
                    "waktu_lapor": "01/02/2023 14:06:32",
                    "waktu_response": "01/02/2023 14:44:13",
                    "waktu_recovery": "01/02/2023 14:46:27",
                    "durasi_response_time": 2261,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ihsan",
                    "alamat_pelapor": "Ps. Panjang",
                    "no_telp_pelapor": "6281285603204",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERKAIT PERMOHONAN PASANG BARU YANG MANA TELAH DILAKUKAN PEMBAYARAN PADA TANGGAL 17 JANUARI 2023 DENGAN NO REGISTRASI 1155012014305 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MOHON AGAR SEGERA DITINDAK LANJUTI UNTUK DILAKUKAN CETAK PERINTAH KERJA TERIMA KASIH",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUBULUSSALAM"
                },
                {
                    "no_laporan": "K5323020100547",
                    "waktu_lapor": "01/02/2023 14:06:56",
                    "waktu_response": "01/02/2023 14:44:57",
                    "waktu_recovery": "01/02/2023 14:47:30",
                    "durasi_response_time": 2281,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006961868",
                    "nama_pelapor": "BU NISA",
                    "alamat_pelapor": "JL JATAYU KP SETIA SERANG  BLOK SETIA RT-002 / RW-04NO - DS SERANG KEC KALENGAN KAB CIREBON DKT PATUNG SERANG",
                    "no_telp_pelapor": "02318826078",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5323020100406 PELANGGAN TELAH DI KONFIRMAS PETUGAS DISAMPAIKAN TIDAK DAPAT DI KOREKSI NAMUN PELANGGAN KEBERATAN , PELANGGAN MELAPORKAN KETIDAKSESUAIAN TAGIHAN BULAN FEBRUARI ( LEBIH TAGIH )IDPEL 533311137981 STAND PELANGGAN 26344 TGL 1/2/23, STAND APLIKASI 26502 TGL 31/1/23, TAGIHAN BELUM LUNAS MENUNGGU KOREKSI. PERSIL JARANG DIHUNI, BERPAGAR NAMUN TIDAK DIKUNCI, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020104548",
                    "waktu_lapor": "01/02/2023 14:06:48",
                    "waktu_response": "01/02/2023 14:48:41",
                    "waktu_recovery": "01/02/2023 15:03:19",
                    "durasi_response_time": 2513,
                    "durasi_recovery_time": 878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000085138906",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL H YAHYA NUIH NO 12 RT 2 RW 1 KEL. PONDOK CINA KEC. BEJI DEPOK ",
                    "no_telp_pelapor": "02155915238",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 70784 APP TGL 02/01/23 = 70300 REKENING TELAH DILUNASI. PELANGGAN BERKEBARATAN DIKENAKAN REKMIN DAN MENGINGINKAN AGAR KELEBIHAN PEMBAYARAN REK BULAN JAN 23 DAPAT DIKEMBALIKAN KARENA MERASA KESALAHAN DARI PETUGAS CATER YANG SALAH MENGINPUT DATA. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020104549",
                    "waktu_lapor": "01/02/2023 14:07:02",
                    "waktu_response": "01/02/2023 14:10:15",
                    "waktu_recovery": "01/02/2023 16:32:20",
                    "durasi_response_time": 193,
                    "durasi_recovery_time": 8525,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PRISKA ",
                    "alamat_pelapor": " D'AHSANA REGENCY, JALAN KEDANYANG, RUMAH PERTAMA PAGAR KAYU HIJAU (PERUMAHAB BARU JADI G ADA RT/RW)",
                    "no_telp_pelapor": "081359455405",
                    "keterangan_pelapor": "\\nPELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. BELUM ADA PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 72,93 . PTL (TIDAK PADAM). ",
                    "media": "Live Chat Website",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020104552",
                    "waktu_lapor": "01/02/2023 14:07:03",
                    "waktu_response": "01/02/2023 14:21:36",
                    "waktu_recovery": "01/02/2023 14:24:31",
                    "durasi_response_time": 873,
                    "durasi_recovery_time": 175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fidel Apriyudi",
                    "alamat_pelapor": "DS CAWANG BARU No.",
                    "no_telp_pelapor": "6282281117390",
                    "keterangan_pelapor": "Kabel SKUTR 70mm² lepas dari Tiang 2 titik, 1 titik kabel andongan terlalu panjang, lokasi diatas BLKM Curup, Ds Cawang. Mohon ditindak lanjuti. Tks",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CURUP"
                },
                {
                    "no_laporan": "K5523020100571",
                    "waktu_lapor": "01/02/2023 14:08:11",
                    "waktu_response": "01/02/2023 14:11:52",
                    "waktu_recovery": "01/02/2023 14:16:30",
                    "durasi_response_time": 221,
                    "durasi_recovery_time": 278,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA ",
                    "alamat_pelapor": "JL SARI DEWI LINGK.BASANGKASA NO. 4 SEMINYAK, SEMINYAK, KUTA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "082144447300",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD (B1T/1.300 - B1T/4.400)\\nKODE PEMBAYARAN  : 5512015065756\\nBP LUNAS PADA TGL (22/01/2023), PELANGGAN BELOM MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020104562",
                    "waktu_lapor": "01/02/2023 14:08:23",
                    "waktu_response": "01/02/2023 14:17:39",
                    "waktu_recovery": "01/02/2023 14:54:20",
                    "durasi_response_time": 556,
                    "durasi_recovery_time": 2201,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL DS BAHOMAKMUR KEC BAHODOPI, KAB MOROWALI, PROV SULAWESI TENGAH  ACUAN BELAKANG TARMART",
                    "no_telp_pelapor": "081342642113",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 15/04/2022 PEMBAYARAN PROSES PB (R1MT/900 VA) DENGAN NO ID PEL 312110404044,  312110404051, DAN 312110404077 TELAH DILUNASI  . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104563",
                    "waktu_lapor": "01/02/2023 14:08:26",
                    "waktu_response": "01/02/2023 14:15:27",
                    "waktu_recovery": "01/02/2023 14:16:51",
                    "durasi_response_time": 421,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NASARUDDIN",
                    "alamat_pelapor": "JL MUARA SOMA KAMPUNG HARAPAN No.",
                    "no_telp_pelapor": "6281262371651",
                    "keterangan_pelapor": "sering matilampu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5323020100548",
                    "waktu_lapor": "01/02/2023 14:08:46",
                    "waktu_response": "01/02/2023 14:11:25",
                    "waktu_recovery": "01/02/2023 18:08:08",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 14203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AUREL",
                    "alamat_pelapor": "JL PEDATI NO 1 C RT-15 / RW-7 KEL- KEC CIPINANG CEMPEDAK JAKARTA TIMUR / DEKAT TOKO KUE JE AMANDA ",
                    "no_telp_pelapor": "087877565888",
                    "keterangan_pelapor": "PERGANTIAN KWH METER, ADA TOKEN NOMINAL RP. 20.000 & RP. 50.000 YANG BELUM DIINPUTKAN DANA KAN DIKONVERSIKAN KE APP METER BARU. PTL SAAT INI MENYALA. NO METER LAMA 544103954993, NO METER BARU 56226064766",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5523020100572",
                    "waktu_lapor": "01/02/2023 14:09:10",
                    "waktu_response": "01/02/2023 14:10:59",
                    "waktu_recovery": "01/02/2023 14:27:09",
                    "durasi_response_time": 109,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUSRAT",
                    "alamat_pelapor": "JL TOMANG TINGGI II GG.2 NO 2A RT-8 / RW-6 KEL TOMANG KEC GROGOL PETAMBURAN JAKARTA BARAT ",
                    "no_telp_pelapor": "6287877604347",
                    "keterangan_pelapor": "1 APP PRABAYAR TERTERA GAGAL (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.70 NO TOKEN : 3874 2291 7810 5984 9865\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020104575",
                    "waktu_lapor": "01/02/2023 14:09:30",
                    "waktu_response": "01/02/2023 14:21:48",
                    "waktu_recovery": "01/02/2023 14:51:15",
                    "durasi_response_time": 738,
                    "durasi_recovery_time": 1767,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SETIAMAN",
                    "alamat_pelapor": "PR. GRAHA CIOMAS ASRI BLOK C NO.16 KEL PAGELARAN, KEC CIOMAS KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "082244908338",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 25/1/2023 PEMBAYARAN PROSES PB DENGAN KODE  REG  5383112169238. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020104578",
                    "waktu_lapor": "01/02/2023 14:09:37",
                    "waktu_response": "01/02/2023 14:25:09",
                    "waktu_recovery": "01/02/2023 15:25:34",
                    "durasi_response_time": 932,
                    "durasi_recovery_time": 3625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP IVAN",
                    "alamat_pelapor": "JL KEJAKSAAN NO 41E, RT004/RW005, PONDOK BAMBU, DUREN SAWIT, JAKARTA TIMUR.",
                    "no_telp_pelapor": "0895391780620",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 7.753, ST AK 8.717, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 8.717. REK BELUM DILUNASI. (DIHUNI, PAGAR DAN TERKUNCI, KWH MUDAH DIJANGKAU, PETUGAS RUTIN DATANG).",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104579",
                    "waktu_lapor": "01/02/2023 14:09:38",
                    "waktu_response": "01/02/2023 14:11:28",
                    "waktu_recovery": "01/02/2023 14:26:18",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 890,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsuri",
                    "alamat_pelapor": "JL PONCOL INDAH V No.43 RT.3 RW.2 CIREUNDEU",
                    "no_telp_pelapor": "6281398988083",
                    "keterangan_pelapor": "ga bisa isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104580",
                    "waktu_lapor": "01/02/2023 14:09:49",
                    "waktu_response": "01/02/2023 14:47:50",
                    "waktu_recovery": "01/02/2023 15:22:59",
                    "durasi_response_time": 2281,
                    "durasi_recovery_time": 2109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DESI",
                    "alamat_pelapor": "JL CLST IFOLIA PR CLUSTER IFOLIA BLOK HY-15 NO 30 RT 0/0 KEL TARUMA JAYA KEC TARUMA JAYA PUSAKA RAKYAT KAOTA BEKASI HARAPAN INDAH ACUAN LOKASI -    ",
                    "no_telp_pelapor": "081210773871",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA ) SISA KWH 264.|| CC.54.AGUSTINUS ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104581",
                    "waktu_lapor": "01/02/2023 14:09:41",
                    "waktu_response": "01/02/2023 14:11:06",
                    "waktu_recovery": "01/02/2023 14:12:49",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROBANI",
                    "alamat_pelapor": "KP PEDONGKELAN No. RT.12 RW.13 KAPUK",
                    "no_telp_pelapor": "6289562628706",
                    "keterangan_pelapor": "Mengajukan Penambahan Watt Sementara saja di sabtu ini untuk acara pengajian..\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104583",
                    "waktu_lapor": "01/02/2023 14:10:12",
                    "waktu_response": "01/02/2023 14:31:51",
                    "waktu_recovery": "01/02/2023 14:47:12",
                    "durasi_response_time": 1299,
                    "durasi_recovery_time": 921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "warya",
                    "alamat_pelapor": "DN SUKAMULYA No.0 RT.021 RW.04 KERTABUMI",
                    "no_telp_pelapor": "6285316337278",
                    "keterangan_pelapor": "LED indikator tidak menyala,ANGKA METER tidak beroperasi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIAMIS"
                },
                {
                    "no_laporan": "K5423020104585",
                    "waktu_lapor": "01/02/2023 14:10:23",
                    "waktu_response": "01/02/2023 14:27:55",
                    "waktu_recovery": "01/02/2023 15:07:50",
                    "durasi_response_time": 1052,
                    "durasi_recovery_time": 2395,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2727326",
                    "nama_pelapor": "BP ROHMADI",
                    "alamat_pelapor": "JL WOLTER MONGISIDI NO 16 RT 1 RW 8 GG JATEN 1 DS/KEL PEDURUNGAN TENGAH KEC PEDURUNGAN KOTA SEMARANG TIMUR. ACUAN LOKASI SEBELUM MASJID PANUT",
                    "no_telp_pelapor": "081325774142",
                    "keterangan_pelapor": "TGL 03/01/23 DATANG PETUGAS MELAKUKAN PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG, TIDAK DIBERIKAN LG. HINGGA SAAT INI BELUM ADA PERGANTIAN APP. MOHON AGAR DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020104590",
                    "waktu_lapor": "01/02/2023 14:10:37",
                    "waktu_response": "01/02/2023 14:11:20",
                    "waktu_recovery": "01/02/2023 14:12:37",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MARYATI, INA",
                    "alamat_pelapor": "JL KP.BARU JAYA RT11 RW13 No.",
                    "no_telp_pelapor": "6289562628707",
                    "keterangan_pelapor": "Kipetnya sudah aus bisa diganti spare partnya pak PLN??..\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104591",
                    "waktu_lapor": "01/02/2023 14:10:45",
                    "waktu_response": "01/02/2023 14:19:25",
                    "waktu_recovery": "01/02/2023 14:22:58",
                    "durasi_response_time": 520,
                    "durasi_recovery_time": 213,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP LIMING LHE",
                    "alamat_pelapor": "JL KEBON JERUK 3 NO 1 F RT 02 RW 04 KEL MAPAR KEC TAMANSARI KOTA JAKARTA BARAT ACUAN : TUNAS 2000 / BMW ",
                    "no_telp_pelapor": "0216296012",
                    "keterangan_pelapor": "APP MIRING DARI KEDUDUKANNYA PTL MENYALA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104592",
                    "waktu_lapor": "01/02/2023 14:10:49",
                    "waktu_response": "01/02/2023 14:17:11",
                    "waktu_recovery": "01/02/2023 16:22:03",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 7492,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "eko wira",
                    "alamat_pelapor": "JL SEKOLAH RBI",
                    "no_telp_pelapor": "6281268882007",
                    "keterangan_pelapor": "stand meteran tidak berjalan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RUMBAI"
                },
                {
                    "no_laporan": "K5423020104596",
                    "waktu_lapor": "01/02/2023 14:11:18",
                    "waktu_response": "01/02/2023 14:13:45",
                    "waktu_recovery": "01/02/2023 14:17:30",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tiara Paradisa",
                    "alamat_pelapor": "JL MALABAR No.10 RT.000 RW.00 BAB FAKLTS",
                    "no_telp_pelapor": "628121109908",
                    "keterangan_pelapor": "Pencatatan meter bulan ini MINUS 590 kWh & sudah dilihat oleh petugas pencatat meter. Kenapa tagihan masih besar Rp. 471.110?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020104597",
                    "waktu_lapor": "01/02/2023 14:11:27",
                    "waktu_response": "01/02/2023 14:14:20",
                    "waktu_recovery": "01/02/2023 14:57:04",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 2564,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arya Adi Bintoro",
                    "alamat_pelapor": "Kampung Masjid RT: 002 RW: 011",
                    "no_telp_pelapor": "6289602776760",
                    "keterangan_pelapor": "Tagihan listrik naik sampai Rp 520.000 yang mana bulan-bulan sebelumnya hanya berkisar kurang lebih Rp 400.000. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARTOSURA"
                },
                {
                    "no_laporan": "K1223020100223",
                    "waktu_lapor": "01/02/2023 14:11:46",
                    "waktu_response": "01/02/2023 15:17:17",
                    "waktu_recovery": "01/02/2023 15:18:50",
                    "durasi_response_time": 3931,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AFRIDA",
                    "alamat_pelapor": "JL ROWO BENING NO 4 RT-4 / RW-10 KEL SIDOMULYO BARAT KEC TAMPAN KOTA PEKANBARU RIAU. ACUAN : DEKAT TOWER ",
                    "no_telp_pelapor": "081266158333",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAGAL. PTL MENYALA. SISA KWH = 313.84 KWH. NO TOKEN : 29347038036073594477 INFO PELANGGAN TERKADANG ANGKA YANG DITEKAN PADA DISPLAY APP HILANG. INFO PETUGAS REALISASI PENGANANAN PETUGAS ADALAH 15 HARI KERJA. TERKAIT NO LAPOR G1223010900212",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020104598",
                    "waktu_lapor": "01/02/2023 14:11:49",
                    "waktu_response": "01/02/2023 14:19:05",
                    "waktu_recovery": "01/02/2023 15:49:06",
                    "durasi_response_time": 436,
                    "durasi_recovery_time": 5401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mhdreza fahlevy",
                    "alamat_pelapor": "simpang kantor Jl.amal gg.ikhlas ",
                    "no_telp_pelapor": "6281322863709",
                    "keterangan_pelapor": "hallo kak, saya mau ber tanya , kenapa bulan ini tagihan listrik kami sampai 481rb ? tolong di cek ke rumah kami ya... sedangkan pemakaian di rumah gak banyak, mohon di follow up secepatnya, cari solusinya gimana ya.\\n\\nmohonn di bantu SECEPATNYA. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BELAWAN"
                },
                {
                    "no_laporan": "K5423020104603",
                    "waktu_lapor": "01/02/2023 14:12:09",
                    "waktu_response": "01/02/2023 14:14:03",
                    "waktu_recovery": "01/02/2023 15:29:11",
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 4508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "92161",
                    "nama_pelapor": "BP INDRA KUSUMA PUTRA ",
                    "alamat_pelapor": "JL PIS BARU GG CEMARA RT 3/5  NO. 12 KEL PISANGAN BARU KEC MATRAMAN KOTA JAKTIM",
                    "no_telp_pelapor": "081280310412",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/23 PEMBAYARAN PROSES PINDAH SR DENGAN NO REG 5413032008198, YBS MENGINGINKAN AGAR HAL TSB SEGERA DITINDAKLANJUTI KARENA BANGUNAN HAMPIR RUBUH DAN AKAN SEGERA DIRENOVASI,JIKA TIDAK SEGERA DITANGANI YBS BERNIAT AKAN MELANJUTKAN KE RANAH HUKUM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020104605",
                    "waktu_lapor": "01/02/2023 14:12:22",
                    "waktu_response": "01/02/2023 14:27:10",
                    "waktu_recovery": "01/02/2023 17:00:44",
                    "durasi_response_time": 888,
                    "durasi_recovery_time": 9214,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GANIS",
                    "alamat_pelapor": "PR HARVEST CITY ROSEMARY RA16 NO 26 KEL CIKARAGEMAN KEC SETU KAB BEKASI JAWA BARAT",
                    "no_telp_pelapor": "081212974043",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103693, TGL 05/12/2020 PENANGGANAN GANGGUAN MCB RUSAK OLEH PETUGAS (BP SYAIFUL) DILAKSANAKAN DENGAN  CARA SAMBUNG LANGSUNG, LG  TIDAK DIBERIKAN   MOHON   SEGERA DILAKUKAN PENANGGANAN SESUAI KETENTUANNYA. ID METER 32117760101. TERKAIT K5421062000437. LU, BELUM ADA TINDAK LANJUT, PELANGGAN MEMINTA DIHUBUNGI SECEPATNYA CC.54.FIKRI PKL 14:11 WIB.CC.54.FIKRI PKL 15:11 WIB. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104606",
                    "waktu_lapor": "01/02/2023 14:12:23",
                    "waktu_response": "01/02/2023 19:32:46",
                    "waktu_recovery": "01/02/2023 20:41:09",
                    "durasi_response_time": 19223,
                    "durasi_recovery_time": 4103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wawan",
                    "alamat_pelapor": "nakau sungai serut",
                    "no_telp_pelapor": "6282379242232",
                    "keterangan_pelapor": "mau isi pulsa gak bisa,daya suda naik 1300,tapi blum di seting dari 900 ke 1300 nya nomor meter 14343791183",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEPAHIANG"
                },
                {
                    "no_laporan": "K5423020104607",
                    "waktu_lapor": "01/02/2023 14:12:26",
                    "waktu_response": "01/02/2023 14:18:52",
                    "waktu_recovery": "01/02/2023 14:22:50",
                    "durasi_response_time": 386,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ANDI",
                    "alamat_pelapor": "KOMPLK GNG SAHARI PERMAI ATAU TAN KUDUS JL.HIDUP BARU BLOK C NO.1  RT. 11 RW. 3 DS/KEL. PADEMANGAN KEC. PADEMANGAN BRT JAKUT ( LOKASI DEPAN ERAFONE) ",
                    "no_telp_pelapor": "02164714015",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL MENYALA, SISA KWH: 112 KWH ) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104608",
                    "waktu_lapor": "01/02/2023 14:12:36",
                    "waktu_response": "01/02/2023 14:19:23",
                    "waktu_recovery": "01/02/2023 14:43:54",
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 1471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": " BP RONNY ",
                    "alamat_pelapor": "JL SUKATANI RT-3 / RW-5 NO 109 KEL.TEGAL ANGUS  KEC TELUKNAGA  KAB TANGERANG   BANTEN ",
                    "no_telp_pelapor": "089601964214",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL  24/10/2022  PERMOHONAN  BERHENTI BERLANGGANAN SELAMANYA. TGL 27/10/2022 DILAKUKAN PEMBONGKARAN APP STATUS PADA AP2T \\\"N\\\" YBS MENGINGINKAN INFROMASI TERKAIT PENGEMBALIAN UJL ATAS PROSES  TSBT.DAN K5423013005580 STATUS SELESAI, SESUAI INFO PELANGGAN TELAH DIHUBUNGI OLEH PETUGAS DAN NAMUN HINGGA BELUM ADA TINDAKLANJUT,  PELANGGAN PERNAH LAPOR DENGAN NO: K5422110702866 K5422122004573, K5423012703101, K5223013101600",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104609",
                    "waktu_lapor": "01/02/2023 14:12:30",
                    "waktu_response": "01/02/2023 14:14:07",
                    "waktu_recovery": "01/02/2023 14:16:22",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 135,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL PR VILLA MELATI MAS M-11 NO.3",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104615",
                    "waktu_lapor": "01/02/2023 14:12:53",
                    "waktu_response": "01/02/2023 14:14:17",
                    "waktu_recovery": "01/02/2023 14:16:31",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ALTURA No.03 GD SERPONG",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104619",
                    "waktu_lapor": "01/02/2023 14:13:02",
                    "waktu_response": "01/02/2023 14:29:42",
                    "waktu_recovery": "01/02/2023 16:59:20",
                    "durasi_response_time": 1000,
                    "durasi_recovery_time": 8978,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andre Putra",
                    "alamat_pelapor": "JL DUKUH BARAT I No.16 RT.8 RW.7",
                    "no_telp_pelapor": "6281382097625",
                    "keterangan_pelapor": "penambahan daya ingin ke 13.200 karena permohonan naik daya skrg ke 11.000 dan info dari teknisi pln tidak bisa ke 3 phase",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104623",
                    "waktu_lapor": "01/02/2023 14:13:13",
                    "waktu_response": "01/02/2023 14:14:37",
                    "waktu_recovery": "01/02/2023 14:16:38",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL KP SEMPUR RT011/03 DS KDU CRG",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104626",
                    "waktu_lapor": "01/02/2023 14:13:56",
                    "waktu_response": "01/02/2023 14:14:46",
                    "waktu_recovery": "01/02/2023 14:16:46",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL KP DONGKAL RT6/5 PAKU ALAM SRP",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104627",
                    "waktu_lapor": "01/02/2023 14:14:04",
                    "waktu_response": "01/02/2023 16:59:55",
                    "waktu_recovery": "01/02/2023 17:04:59",
                    "durasi_response_time": 9951,
                    "durasi_recovery_time": 304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reno Supriyadi",
                    "alamat_pelapor": "JL KOLONEL WAHID UDIN - SEKA No.0 RT.2 RW.1 SERASAN JA",
                    "no_telp_pelapor": "6282373604264",
                    "keterangan_pelapor": "Mohon bantuannya untuk perbaikan/pergantian segel OKA di Kwh BTS XL berikut",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEKAYU"
                },
                {
                    "no_laporan": "K5423020104630",
                    "waktu_lapor": "01/02/2023 14:14:59",
                    "waktu_response": "01/02/2023 14:17:21",
                    "waktu_recovery": "01/02/2023 14:53:54",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 2193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PENDIDIKAN NO 0 RT 0 RW 0 DN DESA BAHODOPI, BAHODOPI KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH. ACUAN: DI BELAKANG KANTOR KUA.",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 15/4/22 PEMBAYARAN PROSES PB (R1T / 1300 VA) DENGAN NO AGENDA 312119912204153973 DAN NO REGISTER 3121112043730 HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN NAMUN PADA STATUS AP2T TGL 18/7/22 PEREMAJAAN PDL",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020104632",
                    "waktu_lapor": "01/02/2023 14:15:06",
                    "waktu_response": "01/02/2023 14:16:07",
                    "waktu_recovery": "01/02/2023 14:28:02",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJRUL",
                    "alamat_pelapor": "PR LEGOK PERMAI GARDENIA BLK-L NO 11 KEL LEGOK KEC LEGOK  KAB TANGERANG. ",
                    "no_telp_pelapor": "02127881701",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 22495299104857754865",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104634",
                    "waktu_lapor": "01/02/2023 14:15:13",
                    "waktu_response": "01/02/2023 14:43:38",
                    "waktu_recovery": "01/02/2023 18:25:13",
                    "durasi_response_time": 1705,
                    "durasi_recovery_time": 13295,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARTONO",
                    "alamat_pelapor": "JL VETERAN No. RT. 2 RW. 4 SIDODADI",
                    "no_telp_pelapor": "6285102778002",
                    "keterangan_pelapor": "Sehubungan dengan pengajuan proses tambah daya dari 2200va ke 16.500va apa sudah bisa dilakukan karena saya mengajukan penambahan daya tersebut tidak bisa dikarenakan katanya travo disekitar tersebut OB mohon informasi segera ya karena tempat usaha saya mau segera opening tapu terkendala dengan ketersediaan listrik yg kurang cukup",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LUMAJANG"
                },
                {
                    "no_laporan": "K5323020100560",
                    "waktu_lapor": "01/02/2023 14:15:35",
                    "waktu_response": "01/02/2023 14:32:57",
                    "waktu_recovery": "01/02/2023 14:33:39",
                    "durasi_response_time": 1042,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "KP KEDUNG HALANG SENTRAL JEMBATAN1, NO 100 RT 1/RW, SUKARESMI, TANAH SAREAL, KOTA BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "0217222404",
                    "keterangan_pelapor": "PERMOHONAN PASANG BARU DENGAN NO AGENDA 538419912212227159/ 5384112140305 SUDAH DIBAYARKAN TANGGAL 22/12/2022 NAMUN SAMPAI DENGAN SAAT INI BELUM ADA REALISASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020104640",
                    "waktu_lapor": "01/02/2023 14:16:12",
                    "waktu_response": "01/02/2023 14:18:31",
                    "waktu_recovery": "01/02/2023 14:23:38",
                    "durasi_response_time": 139,
                    "durasi_recovery_time": 307,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYO",
                    "alamat_pelapor": "JL IRIAN DS BANJARAAN RT 4/1 DS BANJARAN KEC TAMAN  KAB PEMALANG ",
                    "no_telp_pelapor": "02152391281",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN . PELANGGAN BERMAKSUD MELAKUKAN PEMBAYARAN NAMUN TIDAK MENGETAHI ID PEL .N NUR HIKMAH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEMALANG"
                },
                {
                    "no_laporan": "K5423020104641",
                    "waktu_lapor": "01/02/2023 14:16:12",
                    "waktu_response": "01/02/2023 14:17:40",
                    "waktu_recovery": "01/02/2023 15:49:51",
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 5531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU EVELINE",
                    "alamat_pelapor": "JL BUKIT CINERE KAVLING 64A RT 12 RW 03 KEL GANDUL KEC CINERE . KOTA DEPOK. ACUAN: DEKAT MESJID ",
                    "no_telp_pelapor": "0217540930",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. ST AK REK FEB 2023= 36.056, ST APP TGL 02/02/23= 36.331, ST BACA AMCT= 36.748. RUMAH DIHUNI. PELANGGAN MENGINGINKAN AGAR PERIHAL TSB TIDAK TERJADI KEMBALI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104643",
                    "waktu_lapor": "01/02/2023 14:16:11",
                    "waktu_response": "01/02/2023 15:06:13",
                    "waktu_recovery": "01/02/2023 16:25:59",
                    "durasi_response_time": 3002,
                    "durasi_recovery_time": 4786,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vivian etenia",
                    "alamat_pelapor": "Jl. Cemara Raya No.3",
                    "no_telp_pelapor": "6281288227723",
                    "keterangan_pelapor": "tidak bisa memasukan kode token,slalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020104645",
                    "waktu_lapor": "01/02/2023 14:16:31",
                    "waktu_response": "01/02/2023 14:23:15",
                    "waktu_recovery": "01/02/2023 14:30:28",
                    "durasi_response_time": 404,
                    "durasi_recovery_time": 433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ZAHRA",
                    "alamat_pelapor": "JL DAMAI RT 7/3 NO.46 KEL CIPETE UTARA KEC KEBAYORAN BARU JAKARTA SELATAN",
                    "no_telp_pelapor": "0218231991",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN TGL 31/01/23 DATANG PETUGAS P2TL MELAKUKAN PENGECEKAN APP DAN YBS DIKENAKAN PEMBAYARAN  SEBESAR RP.565.000,- (TIDAK DIBAYARKAN) SESUAI INFO PELANGGAN SETEMPAT KOSOMG SELAMA 3 TAHUN DAN MENGINGINKAN PENJELASAN ATAS PERIHAL TSB.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020104647",
                    "waktu_lapor": "01/02/2023 14:16:35",
                    "waktu_response": "01/02/2023 14:26:45",
                    "waktu_recovery": "01/02/2023 14:54:18",
                    "durasi_response_time": 610,
                    "durasi_recovery_time": 1653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rozi Fachrul",
                    "alamat_pelapor": "JL MED BEL KAMP BAHARI No. MARTUBUNG",
                    "no_telp_pelapor": "6281260671060",
                    "keterangan_pelapor": "saya mau isi token tapi gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020104650",
                    "waktu_lapor": "01/02/2023 14:16:48",
                    "waktu_response": "01/02/2023 14:18:27",
                    "waktu_recovery": "01/02/2023 14:59:07",
                    "durasi_response_time": 99,
                    "durasi_recovery_time": 2440,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14031095376",
                    "nama_pelapor": "ALBIKER TAMBA",
                    "alamat_pelapor": "JL. PAMAAN, CIMANGGIS, KOTA DEPOK, JAWA BARAT",
                    "no_telp_pelapor": "081290824346",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL TIDAK PADAM DENGAN SISA KWH 1900.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5323020100563",
                    "waktu_lapor": "01/02/2023 14:17:31",
                    "waktu_response": "01/02/2023 15:15:50",
                    "waktu_recovery": "01/02/2023 15:51:03",
                    "durasi_response_time": 3499,
                    "durasi_recovery_time": 2113,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL PANGGUNG BARU NO 0 RT-6 / RW-7 KEL SELEROK KEC TEGAL TIMUR KOTA TEGAL DKT SD PANGGUNG ",
                    "no_telp_pelapor": "087772666360",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN KWH INGIN DIPINDAHKAN SEMENTARA KARENA PERSIL AKAN DIRUBUHKAN UNTUK RENOVASI IDPEL  522510251593, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TEGAL KOTA"
                },
                {
                    "no_laporan": "K5423020104654",
                    "waktu_lapor": "01/02/2023 14:17:55",
                    "waktu_response": "01/02/2023 14:20:06",
                    "waktu_recovery": "01/02/2023 15:48:51",
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 5325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "PER SARUA PERMAI JL NUSANTARA BLOK C29 NO 10 KEL BENDA BARU KEC PAMULANG TANGERANG SELATAN 15416",
                    "no_telp_pelapor": "0217416461",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN RENOVASI , PEMOHON MENGAKU SEBAGAI PEMILK PERSIL ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104655",
                    "waktu_lapor": "01/02/2023 14:17:55",
                    "waktu_response": "01/02/2023 14:23:22",
                    "waktu_recovery": "01/02/2023 14:50:09",
                    "durasi_response_time": 327,
                    "durasi_recovery_time": 1607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "5794  865",
                    "nama_pelapor": "IBU HELENA",
                    "alamat_pelapor": "JL RICAN BARU NO 20 KEL SLEMAN KEC SLEMAN KOTA  DIY (DEKAT UNIV ATMAJAYA SLEMAN)",
                    "no_telp_pelapor": "0214750560",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101926, TGL 30/01/23 TUNGGAKAN REK  JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI CC.54.SUTA. PELANGGAN LAPOR KEMBALI INGIN DISAMBUNGKAN HARI INI JUGA DAN INGIN DI HUB UNGI OLEH PETUGASNYA CC.54.EPI PKL 14.33 WIB ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104658",
                    "waktu_lapor": "01/02/2023 14:18:08",
                    "waktu_response": "01/02/2023 15:40:29",
                    "waktu_recovery": "01/02/2023 15:59:09",
                    "durasi_response_time": 4941,
                    "durasi_recovery_time": 1120,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Muazin",
                    "alamat_pelapor": "Kampung Wisata Orong Gerisak DesaTetebatu",
                    "no_telp_pelapor": "6281936314111",
                    "keterangan_pelapor": "Pulsa tidak bisa masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104663",
                    "waktu_lapor": "01/02/2023 14:18:38",
                    "waktu_response": "01/02/2023 14:29:43",
                    "waktu_recovery": "01/02/2023 15:06:01",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 2178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syahrul",
                    "alamat_pelapor": "Jl. Alternatif Cibubur No.60",
                    "no_telp_pelapor": "6281413107523",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104665",
                    "waktu_lapor": "01/02/2023 14:18:50",
                    "waktu_response": "01/02/2023 14:20:10",
                    "waktu_recovery": "01/02/2023 14:37:41",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 1051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sihebuddin Fahmi",
                    "alamat_pelapor": "DS AENG SAREH No. SAMPANG",
                    "no_telp_pelapor": "6287771277757",
                    "keterangan_pelapor": "tidak bisa memasukkan token tetap gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020104667",
                    "waktu_lapor": "01/02/2023 14:18:55",
                    "waktu_response": "01/02/2023 16:44:02",
                    "waktu_recovery": "01/02/2023 16:50:55",
                    "durasi_response_time": 8707,
                    "durasi_recovery_time": 413,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laode Darman",
                    "alamat_pelapor": "DS BABANG No.1 BACAN",
                    "no_telp_pelapor": "6282190217070",
                    "keterangan_pelapor": "isi token selalu gagal padahal sudah sesuai dengan no token.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BACAN"
                },
                {
                    "no_laporan": "K5423020104670",
                    "waktu_lapor": "01/02/2023 14:19:03",
                    "waktu_response": "01/02/2023 14:20:33",
                    "waktu_recovery": "01/02/2023 14:38:27",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 1074,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jan sebastian",
                    "alamat_pelapor": "JL ASTEK/GUDANG LENGKONG TIM No. RT.3 RW.4",
                    "no_telp_pelapor": "6282114751181",
                    "keterangan_pelapor": "Sejak penambahan daya, lampu \\\"imp/kwh\\\" saya berkedip kedip terus. Saya baru menyadari ketika tetangga saya kemarin menginformasikan bahwa di meteran miliknya lampu tersebut tidak nyala sama sekali.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104674",
                    "waktu_lapor": "01/02/2023 14:19:24",
                    "waktu_response": "01/02/2023 14:20:25",
                    "waktu_recovery": "01/02/2023 15:06:15",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 2750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007432377",
                    "nama_pelapor": "BP CHANDRA KURNIAWAN ",
                    "alamat_pelapor": "KK PURI CILEUNGSI BLOK Y5 NO 18 JL KH UMAR RAWAILAT GANDOANG KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "02180488469",
                    "keterangan_pelapor": "LEBIH TAGIH REKENING FEBRUARI 23 ST AKHIR = 14.358 ST APP TGL 01/02/23 = 13.259. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104675",
                    "waktu_lapor": "01/02/2023 14:19:24",
                    "waktu_response": "01/02/2023 14:24:06",
                    "waktu_recovery": "02/02/2023 01:41:42",
                    "durasi_response_time": 282,
                    "durasi_recovery_time": 40656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "JL RAYA GABUS GEDONG No.0 RT.1 RW.6 SRIMUKTI",
                    "no_telp_pelapor": "6287880432668",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter stand akhir kWh meter tgl 27 Januari 2023  15280, namun stand akhir pada tagihan 17176, swacam sudah dicoba tetapi error, adapun bila ingin melakukan joint visit dapat menghubungi 087880432668",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020104677",
                    "waktu_lapor": "01/02/2023 14:19:33",
                    "waktu_response": "01/02/2023 14:48:06",
                    "waktu_recovery": "01/02/2023 18:45:18",
                    "durasi_response_time": 1713,
                    "durasi_recovery_time": 14232,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "545302324031",
                    "nama_pelapor": "BP AJO",
                    "alamat_pelapor": "JL MAWAR VI RT 10 RW 06 NO 18 KEL TUGU UTARA KEC KOJA, JAKARTA UTARA. ACUAN : DEKAT TAMAN GG VI",
                    "no_telp_pelapor": "02143907974",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA 100 KWH. NO TELEPON 08979177588 A/N IBU ANA. LAPOR KEMBALI KARENA BELUM ADA PENANGANAN. NO TOKEN 47079824484711227062. CC.54.BADRIA, 02143907974, 12G0A0H (01/02/23 PUKUL 15:11)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104680",
                    "waktu_lapor": "01/02/2023 14:19:47",
                    "waktu_response": "01/02/2023 17:17:20",
                    "waktu_recovery": "01/02/2023 17:18:34",
                    "durasi_response_time": 10653,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IZZUN",
                    "alamat_pelapor": "PPTQ KHIDMAG QUR'AN JL. BIDAN SRIEIJI RT 01 RW 01 MEGONTEN KEBONAGUNG DEMAK",
                    "no_telp_pelapor": "082136554470",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN GESER APP DIKARENAKAN RENOVASI DENGAN NO. KTP PEMILIK 3321141107790001 A/N ALI MAHFUDLON SERTA NO. KTP \\nDIBERI KUASA 3311044903970001  AN. IZZUN NASTITI PEMOHON MENGAKU SEBAGAI (DIBERI KUASA)",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEMAK"
                },
                {
                    "no_laporan": "K5423020104683",
                    "waktu_lapor": "01/02/2023 14:19:59",
                    "waktu_response": "01/02/2023 14:47:47",
                    "waktu_recovery": "01/02/2023 14:49:16",
                    "durasi_response_time": 1668,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devi ratnasari",
                    "alamat_pelapor": "DN BUNUT No.0 RT.1 RW.1 GADING",
                    "no_telp_pelapor": "6287781817757",
                    "keterangan_pelapor": "gagal terus saat isi kode token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104693",
                    "waktu_lapor": "01/02/2023 14:21:17",
                    "waktu_response": "01/02/2023 14:26:02",
                    "waktu_recovery": "01/02/2023 14:54:12",
                    "durasi_response_time": 285,
                    "durasi_recovery_time": 1690,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfi julfadlillah",
                    "alamat_pelapor": "JL MARELAN RAYA PASAR II R.PULAU No.0 LK.17",
                    "no_telp_pelapor": "6285270075530",
                    "keterangan_pelapor": "token di isi selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020104694",
                    "waktu_lapor": "01/02/2023 14:21:18",
                    "waktu_response": "01/02/2023 15:01:20",
                    "waktu_recovery": "01/02/2023 15:15:10",
                    "durasi_response_time": 2402,
                    "durasi_recovery_time": 830,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tuti Alawiah",
                    "alamat_pelapor": "KP CIBANGO No.0 RT.000 RW.00 TELARSARI",
                    "no_telp_pelapor": "6285719351502",
                    "keterangan_pelapor": "kenapa bln sekarang pembayaran listrik atas Nama MARIAN naiknya nyampe duaratus lebih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5323020100573",
                    "waktu_lapor": "01/02/2023 14:21:59",
                    "waktu_response": "01/02/2023 14:48:17",
                    "waktu_recovery": "01/02/2023 19:09:49",
                    "durasi_response_time": 1578,
                    "durasi_recovery_time": 15692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL WIJAYA KUSUMA III GANG 2 NO.83 RT.18/7 KEL.MALAKASARI KEC.DUREN SAWIT JAKARTA TIMUR",
                    "no_telp_pelapor": "6285881937572",
                    "keterangan_pelapor": "PELAPOR A.N BPK IWAN DENGAN NO KTP : 3175070504720008 TIDAK PERNAH MERASA MENGAJUKAN PERMOHONAN PASANG BARU A.N PELANGGAN INDOMARCO PRISMATAMA. SAAT INI PELAPOR DIDATANGI PETUGAS PAJAK DIKARENAKAN IDPEL TERSEBUT DENGAN DAYA 23000 VA DIKENAKAN WAJIB PAJAK. PELANGGAN MINTA DIBANTU UNTUK PROSES PEMBARUAN DATA NO KTP PEMILIK ASLI NOMOR IDPEL 545302361949 TERSEBUT. MOHON KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104699",
                    "waktu_lapor": "01/02/2023 14:22:14",
                    "waktu_response": "01/02/2023 14:35:47",
                    "waktu_recovery": "01/02/2023 15:06:21",
                    "durasi_response_time": 813,
                    "durasi_recovery_time": 1834,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01328025901",
                    "nama_pelapor": "BP ANDI RAHMAT",
                    "alamat_pelapor": "JL AMANAH NO 99 004 / RW-08 KEL CIBINONG KEC CIBINONG ACUAN LOKASI : DEKAT WR BANG AHMAD",
                    "no_telp_pelapor": "081289035431",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PERPINDAHAN APP DI KARENAKAN RENOVASI BANGUNAN. PELANGGAN SELAKU PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104701",
                    "waktu_lapor": "01/02/2023 14:22:08",
                    "waktu_response": "01/02/2023 14:23:32",
                    "waktu_recovery": "01/02/2023 14:26:59",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "JL KP.MANUNGTUNG RT01/02 LEGOK",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104703",
                    "waktu_lapor": "01/02/2023 14:22:19",
                    "waktu_response": "01/02/2023 14:23:59",
                    "waktu_recovery": "01/02/2023 14:31:11",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 432,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani nuraeni",
                    "alamat_pelapor": "kp.cikadongdong rt01rw6",
                    "no_telp_pelapor": "6282118170251",
                    "keterangan_pelapor": "kWh gagal isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104705",
                    "waktu_lapor": "01/02/2023 14:22:28",
                    "waktu_response": "01/02/2023 14:34:39",
                    "waktu_recovery": "01/02/2023 14:36:23",
                    "durasi_response_time": 731,
                    "durasi_recovery_time": 104,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "DS BANDENGAN RT.0 RW.0 BANDENGAN",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "kenapa saya masukan token listrik kok gagal terus, tolong bantuannya dari tadi enggak bisa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JEPARA"
                },
                {
                    "no_laporan": "K5423020104707",
                    "waktu_lapor": "01/02/2023 14:22:30",
                    "waktu_response": "01/02/2023 14:23:44",
                    "waktu_recovery": "01/02/2023 14:27:07",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "PR PONDOK JAGUNG BLK GR 2 No.19A PONDOK JAG",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104712",
                    "waktu_lapor": "01/02/2023 14:22:53",
                    "waktu_response": "01/02/2023 14:24:02",
                    "waktu_recovery": "01/02/2023 14:27:13",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 191,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "KP KOCEAK RT 5/1 KARANGGAN SRP",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104714",
                    "waktu_lapor": "01/02/2023 14:23:17",
                    "waktu_response": "01/02/2023 14:24:13",
                    "waktu_recovery": "01/02/2023 14:27:22",
                    "durasi_response_time": 56,
                    "durasi_recovery_time": 189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "JL JL KELAPA DUA CURUG",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104715",
                    "waktu_lapor": "01/02/2023 14:23:39",
                    "waktu_response": "01/02/2023 15:03:52",
                    "waktu_recovery": "01/02/2023 15:55:33",
                    "durasi_response_time": 2413,
                    "durasi_recovery_time": 3101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0000000000000005006555",
                    "nama_pelapor": "IBU SELVIANI NUR YULIYANI",
                    "alamat_pelapor": "JL. SADANG, KOMPLEK CIBIRU ASRI 1 BLOK B NO 41 RT/RW 04/17, CILEUNYI, KAB. BANDUNG 40625",
                    "no_telp_pelapor": "085721888806",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023 = 28492, ST APP TGL 01/02/2023 = 28322. REK BELUM DILUNASI. (PER SEPTEMBER 2022 - 21 JANUARI 2023 RUMAH KOSONG DAN SAAT INI DIHUNI, RUMAH BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, TIDAK TAU PETUGAS MELAKUKAN SWACAM ATAU TIDAK). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020104717",
                    "waktu_lapor": "01/02/2023 14:24:06",
                    "waktu_response": "01/02/2023 14:24:38",
                    "waktu_recovery": "01/02/2023 14:29:44",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGI ",
                    "alamat_pelapor": "JL- KP KEBON MANGGU NO 0 RT-3 / RW-1 KEL CISAUK KEC CISAUK KAB TANGERANG BANTEN // DEPAN BENGKAL EMERAL AUTO ",
                    "no_telp_pelapor": "081389519536",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100578",
                    "waktu_lapor": "01/02/2023 14:24:47",
                    "waktu_response": "01/02/2023 14:27:39",
                    "waktu_recovery": "01/02/2023 15:06:24",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 2325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU FITRI ",
                    "alamat_pelapor": "KP CIBUGIS JL KLAPANUNGGAL NO 146 RT-3 / RW-5 DESA 0 KEC KLAPANUNGGAL KAB BOGOR ",
                    "no_telp_pelapor": "083825393555",
                    "keterangan_pelapor": "TIDAK BISA PEMBELIAN TOKEN, DATA P2APST NO METER 14009454530 KET SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PTL MENYALA SISA 103 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020104726",
                    "waktu_lapor": "01/02/2023 14:24:55",
                    "waktu_response": "01/02/2023 14:57:58",
                    "waktu_recovery": "01/02/2023 15:00:31",
                    "durasi_response_time": 1983,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yuni Yulianti",
                    "alamat_pelapor": "KP WATES No.0 RT.000 RW.00 LANGKAP",
                    "no_telp_pelapor": "6289678168707",
                    "keterangan_pelapor": "Min mohon maaf ini listrik rumah ibu saya kan kena petir yaa tolong segera diperbaiki",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAGADEN"
                },
                {
                    "no_laporan": "K5423020104730",
                    "waktu_lapor": "01/02/2023 14:25:10",
                    "waktu_response": "01/02/2023 14:46:48",
                    "waktu_recovery": "01/02/2023 14:58:15",
                    "durasi_response_time": 1298,
                    "durasi_recovery_time": 687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS NAPIS No. RT. 1 RW. 1 TBREJO",
                    "no_telp_pelapor": "6285739240023",
                    "keterangan_pelapor": "padam sejak pagi hingga kini.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADANGAN"
                },
                {
                    "no_laporan": "K5323020100579",
                    "waktu_lapor": "01/02/2023 14:25:22",
                    "waktu_response": "01/02/2023 14:30:21",
                    "waktu_recovery": "01/02/2023 16:14:51",
                    "durasi_response_time": 299,
                    "durasi_recovery_time": 6270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANGEL",
                    "alamat_pelapor": "PR GREEN LAKE CITY CLUSTER ASIA 7 NO.28 KEL CIPONDOH KEC CIPONDOH KOTA TANGERANG / DKT FRESH MARKET ",
                    "no_telp_pelapor": "6287811012020",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN KOVERSI NO.TOKEN  52087228205065343835 KE NO.METER BARU (DI LOKASI ADA PERGANTIAN KWH METER) ID.PEL 546302118900",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020104737",
                    "waktu_lapor": "01/02/2023 14:26:09",
                    "waktu_response": "01/02/2023 15:40:13",
                    "waktu_recovery": "01/02/2023 15:59:01",
                    "durasi_response_time": 4444,
                    "durasi_recovery_time": 1128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalu Pandri",
                    "alamat_pelapor": "Kampung Wisata Orong Gerisak DesaTetebatu",
                    "no_telp_pelapor": "6287806776754",
                    "keterangan_pelapor": "tidak bisa masuk token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104746",
                    "waktu_lapor": "01/02/2023 14:27:52",
                    "waktu_response": "01/02/2023 14:28:14",
                    "waktu_recovery": "01/02/2023 14:30:09",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE EXMORE No.01 GD SERPONG",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104748",
                    "waktu_lapor": "01/02/2023 14:28:11",
                    "waktu_response": "01/02/2023 14:29:39",
                    "waktu_recovery": "01/02/2023 14:30:51",
                    "durasi_response_time": 88,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "KP CIBOGO WETAN No. RT.2 RW.3",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104750",
                    "waktu_lapor": "01/02/2023 14:28:36",
                    "waktu_response": "01/02/2023 14:47:58",
                    "waktu_recovery": "01/02/2023 14:49:23",
                    "durasi_response_time": 1162,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDURRAHMAN",
                    "alamat_pelapor": "Perumahan Griya Permai Paiton. Masuk gerbang, lurus ke selatan, belok kanan, lalu lihat masjid, rumah ukiran depan kanan masjid",
                    "no_telp_pelapor": "6285235511969",
                    "keterangan_pelapor": "meter nyala, skring tidak ada Strom. kondisi rumah padam",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020104752",
                    "waktu_lapor": "01/02/2023 14:29:03",
                    "waktu_response": "01/02/2023 14:55:59",
                    "waktu_recovery": "01/02/2023 16:41:02",
                    "durasi_response_time": 1616,
                    "durasi_recovery_time": 6303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "ridwansyahricardo@gmail.com",
                    "alamat_pelapor": "JL. CONDET RAYA NO.5 RT 013/004 KEL. BATU AMPAR KEC. KRAMAT JATI, JAKARTA TIMUR – DKI JAKARTA",
                    "no_telp_pelapor": "089609314747",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PADA TANGGAL 06/12/2022 PETUGAS DATANG AN. FIKRI. ATAS TEMUAN PELANGGARAN P2TL. SESUAI INFORMASI YBS BERKEBERATAN ATAS TEMUAN TSB DIKARENAKAN SEBELUMNYA TERDAPAT PEREMEJAAN DI KWH METERNYA. YBS SUDAH KE UNIT PLN DAN SUDAH DIBERIKAN BERITA ACARA.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020104753",
                    "waktu_lapor": "01/02/2023 14:28:58",
                    "waktu_response": "01/02/2023 14:33:36",
                    "waktu_recovery": "01/02/2023 15:55:12",
                    "durasi_response_time": 278,
                    "durasi_recovery_time": 4896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006015852",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "JL RAYA KP SETU GG H GUMAY NO 76 RT 9/2 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI",
                    "no_telp_pelapor": "0213908501",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) NO TOKEN : 6291 8456 2661 0938 0687 DAN 3334 7789 9774 5991 3180 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020104766",
                    "waktu_lapor": "01/02/2023 14:30:44",
                    "waktu_response": "01/02/2023 14:35:16",
                    "waktu_recovery": "01/02/2023 15:10:21",
                    "durasi_response_time": 272,
                    "durasi_recovery_time": 2105,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdullah",
                    "alamat_pelapor": "kp. Nambo Ds. Kaserangan Kec. Ciruas Kab. serang ",
                    "no_telp_pelapor": "6281295078887",
                    "keterangan_pelapor": "Permasalahan kWh yang ingin dipindahkan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020104771",
                    "waktu_lapor": "01/02/2023 14:31:12",
                    "waktu_response": "01/02/2023 15:39:48",
                    "waktu_recovery": "01/02/2023 15:58:44",
                    "durasi_response_time": 4116,
                    "durasi_recovery_time": 1136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalu Pandri",
                    "alamat_pelapor": "DN ORONG GERISAK No.",
                    "no_telp_pelapor": "6287806776754",
                    "keterangan_pelapor": "32177971606",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020104774",
                    "waktu_lapor": "01/02/2023 14:31:40",
                    "waktu_response": "01/02/2023 14:36:17",
                    "waktu_recovery": "01/02/2023 16:12:36",
                    "durasi_response_time": 277,
                    "durasi_recovery_time": 5779,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani nuraeni",
                    "alamat_pelapor": "kp.cikadongdong rt01rw6",
                    "no_telp_pelapor": "6282118170251",
                    "keterangan_pelapor": "kWh gagal isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104775",
                    "waktu_lapor": "01/02/2023 14:32:03",
                    "waktu_response": "01/02/2023 15:06:32",
                    "waktu_recovery": "01/02/2023 16:25:51",
                    "durasi_response_time": 2069,
                    "durasi_recovery_time": 4759,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SUHADA",
                    "alamat_pelapor": "JL H EMIN KP CIPETE RT03/01 NO -  KEL PEKOJAN KEC PINANG KOTA TANGERANG DEKAT SMK GAMA ",
                    "no_telp_pelapor": "081314566165",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN ATAS LONJAKAN REKENING FEB 23, ST AKHIR = 3602 .ST APP TGL 01/02/23 = 3621, PLN 123 TELAH MENJELASKAN SESUAI DENGAN DATA ACMT, NAMUN PELANGGAN MENGINGINKAN PENJELASAN ATAS LONJAKAN TERSEBUT \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020104780",
                    "waktu_lapor": "01/02/2023 14:32:15",
                    "waktu_response": "01/02/2023 14:33:07",
                    "waktu_recovery": "01/02/2023 14:39:37",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 390,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "PR CLUSTER GREEN ORCHID RESIDENCE BLOK B No.05 CIATER",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104783",
                    "waktu_lapor": "01/02/2023 14:32:34",
                    "waktu_response": "01/02/2023 14:33:31",
                    "waktu_recovery": "01/02/2023 15:06:17",
                    "durasi_response_time": 57,
                    "durasi_recovery_time": 1966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-01",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104784",
                    "waktu_lapor": "01/02/2023 14:32:34",
                    "waktu_response": "01/02/2023 14:35:53",
                    "waktu_recovery": "01/02/2023 14:46:51",
                    "durasi_response_time": 199,
                    "durasi_recovery_time": 658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DILLA PRATAMA GUNAWAN",
                    "alamat_pelapor": "JL CISURUPAN No.106 RT.004 RW.08 CITEUREUP",
                    "no_telp_pelapor": "6281312015151",
                    "keterangan_pelapor": "minta tolong dicek pemakaian listrik karena bayar swtiap bulan agak mahal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020104785",
                    "waktu_lapor": "01/02/2023 14:32:47",
                    "waktu_response": "01/02/2023 14:35:23",
                    "waktu_recovery": "01/02/2023 14:46:02",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 639,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL- RT- RW- NO- DS SIHOTANG PANGURURAN KEL TURPUK SIHOTANG KEC HARIAN, KAB. SAMOSIR, SUMATERA UTARA ACUAN LOKASI DEKAT SD ",
                    "no_telp_pelapor": "08118400029",
                    "keterangan_pelapor": "TGL 17/01/23 PROSES PD ( R1T / 450 - R1T / 900 VA) DENGAN NO AGENDA 129079922301171052 DAN NO REG 1290715000974 TGL 17/01/23 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANGURURAN"
                },
                {
                    "no_laporan": "K5423020104790",
                    "waktu_lapor": "01/02/2023 14:32:53",
                    "waktu_response": "01/02/2023 14:33:48",
                    "waktu_recovery": "01/02/2023 15:07:51",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 2043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL KP KAMURANG ATAS RT4/1 PKA SRP",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104794",
                    "waktu_lapor": "01/02/2023 14:33:20",
                    "waktu_response": "01/02/2023 14:48:30",
                    "waktu_recovery": "01/02/2023 17:17:45",
                    "durasi_response_time": 910,
                    "durasi_recovery_time": 8955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rahmat dwi anggoro",
                    "alamat_pelapor": "PR GDC WEST MANHATTAN BLOK AF6 No.22 RT.0 RW.0 BEKASI",
                    "no_telp_pelapor": "6281310380508",
                    "keterangan_pelapor": "mcb loss",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104795",
                    "waktu_lapor": "01/02/2023 14:33:24",
                    "waktu_response": "01/02/2023 14:36:35",
                    "waktu_recovery": "01/02/2023 15:23:54",
                    "durasi_response_time": 191,
                    "durasi_recovery_time": 2839,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Djoni Hery Soesanto",
                    "alamat_pelapor": "DK DAMEAN No. RT. 0 RW. 0 KEBONAGUNG",
                    "no_telp_pelapor": "6287776607745",
                    "keterangan_pelapor": "isi token tidak bisa, tertulis GAGAL",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020104796",
                    "waktu_lapor": "01/02/2023 14:33:29",
                    "waktu_response": "01/02/2023 14:34:15",
                    "waktu_recovery": "01/02/2023 15:08:05",
                    "durasi_response_time": 46,
                    "durasi_recovery_time": 2030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL KP BABAKAN RT 3/4 BINONG CRG",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104804",
                    "waktu_lapor": "01/02/2023 14:34:04",
                    "waktu_response": "01/02/2023 14:35:58",
                    "waktu_recovery": "01/02/2023 14:42:12",
                    "durasi_response_time": 114,
                    "durasi_recovery_time": 374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "komang bayu suta",
                    "alamat_pelapor": "Jl. Bidadari II No.3",
                    "no_telp_pelapor": "6287863113924",
                    "keterangan_pelapor": "proses tambah daya belum terpasang sampai  hari ini",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020104806",
                    "waktu_lapor": "01/02/2023 14:34:20",
                    "waktu_response": "01/02/2023 15:19:57",
                    "waktu_recovery": "01/02/2023 16:19:22",
                    "durasi_response_time": 2737,
                    "durasi_recovery_time": 3565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSDI ",
                    "alamat_pelapor": "JL PATTENE PERUM GREEN CLAUSTER PATTENE BL D No. 05 KEL PAI, KEC BIRINGKANAYA, KOTA MAKASSAR, SULAWESI SELATAN, DEKAT JEMBATAN TIMBANG MOBIL ",
                    "no_telp_pelapor": "082346654333",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 22/12/22 TELAH DILUNASI PEMBAYARAN  PROSES PD (B2/13.200 VA – B2/66.000 VA) DENGAN NO REG  3202013034555  NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104807",
                    "waktu_lapor": "01/02/2023 14:34:13",
                    "waktu_response": "01/02/2023 14:57:35",
                    "waktu_recovery": "01/02/2023 19:11:35",
                    "durasi_response_time": 1402,
                    "durasi_recovery_time": 15240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRAMUZA KUSNARSYAD",
                    "alamat_pelapor": "PR VILLA BUKIT TIDAR KAV.C 1 No.504",
                    "no_telp_pelapor": "62811123873",
                    "keterangan_pelapor": "mohon perhatian PLN bahwa sejak pemasangan KWH meter hingga saat ini belum dilakukan pemasangan MCB dan segel MCB sebagaimana ditunjukkan dalam foto terlampir.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020104809",
                    "waktu_lapor": "01/02/2023 14:34:22",
                    "waktu_response": "01/02/2023 14:43:40",
                    "waktu_recovery": "01/02/2023 15:45:52",
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 3732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKANTO",
                    "alamat_pelapor": "JL GALUR RT3/3 NO 88 KEL. PISANGAN KEC. CIPUTAT TIMUR TANGSEL BANTEN (SEBELAH PERUM CIREUNDEU PARK)",
                    "no_telp_pelapor": "02174701357",
                    "keterangan_pelapor": "MOHON PERIKSA APP, KARENA DIRAGUKAN KONDISI BEROPERASINYA PIRINGAN KWH BERPUTAR TERLALU CEPAT SEJAK 3 TAHUN LALU. PELANGGAN MENGINGINKAN DILAKUKAN PERGANTIAN APP.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020104810",
                    "waktu_lapor": "01/02/2023 14:34:27",
                    "waktu_response": "01/02/2023 15:30:30",
                    "waktu_recovery": "01/02/2023 20:31:29",
                    "durasi_response_time": 3363,
                    "durasi_recovery_time": 18059,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTRISNO",
                    "alamat_pelapor": "JL GENUKAN RT 4 RW 2 RANDUSARI PRAMBANAN KL, RANDUSARI, PRAMBANAN, KAB. KLATEN, JAWA TENGAH",
                    "no_telp_pelapor": "081318607667",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 26/01/23  REALISASI PROSES PB (R1T / 450 VA) DENGAN NO AGENDA 524049912301103753. SESUAI INFO PELANGGAN PETUGAS HANYA MEMASANG KWH METER NAMUN INSTALASI BELUM TERPASANG.  BERDASARKAN INFO PELANGGAN BELUM ADA TINDAK LANJUT PETUGAS TGL 1/2/23  PKL 14.45  WIB CC.54.AZMINA. PELANGGAN MELAPOR KEMBALI. PELANGGAN MENGINGINKAN KEJELASAN TERKAIT PENYALAAN TSB. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN . CC.54.MUTIA;15:38 01/02/2023",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020104811",
                    "waktu_lapor": "01/02/2023 14:34:28",
                    "waktu_response": "01/02/2023 14:38:03",
                    "waktu_recovery": "01/02/2023 16:16:07",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 5884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "KP PULO No.0 RT.1 RW.3 SUMBERJAYA",
                    "no_telp_pelapor": "628170047448",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter, tgl 26 Januari 2023 sebesar 53344 stand akhir Januari 2023 52156, sudah coba swacam tetapi error, adapun utk joint visit dapat menghubungi 08170047448",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020104812",
                    "waktu_lapor": "01/02/2023 14:34:38",
                    "waktu_response": "01/02/2023 15:41:25",
                    "waktu_recovery": "01/02/2023 16:07:55",
                    "durasi_response_time": 4007,
                    "durasi_recovery_time": 1590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Totok Rosihan",
                    "alamat_pelapor": "candirejo ",
                    "no_telp_pelapor": "6285643511397",
                    "keterangan_pelapor": "meteran di segel",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5323020100588",
                    "waktu_lapor": "01/02/2023 14:35:05",
                    "waktu_response": "01/02/2023 14:36:18",
                    "waktu_recovery": "01/02/2023 14:51:15",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0017171330005",
                    "nama_pelapor": "BP TEJO",
                    "alamat_pelapor": "JL ROKAN NO 6 KEL SRAGEN KEC SRAGEN KOTA KAB SRAGEN / DPN POLRES SRAGEN",
                    "no_telp_pelapor": "087823367091",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN AKAN MENGAJUKAN PERUBAHAN DAYA DENGAN IDPEL : 520580009097 NAMUN MASIH ADA NO AGENDA PENGADUAN : 520580562204047454. INFO PELANGGAN SUDAH MENGAJUKAN PERUBAHAN DAYA KE KANTOR NAMUN BELUM MENDAPATKAN NO REG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SRAGEN"
                },
                {
                    "no_laporan": "K5423020104813",
                    "waktu_lapor": "01/02/2023 14:35:15",
                    "waktu_response": "01/02/2023 15:29:39",
                    "waktu_recovery": "01/02/2023 15:38:47",
                    "durasi_response_time": 3264,
                    "durasi_recovery_time": 548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "JL PROF DR LATUMETEN  I  NO 32 B  RT-2 / RW-5 KEL GROGOL PETAMBURAN KEC - JAKBAR ACUAN LOKASI KONTRAKAN SIMORANGKIR ",
                    "no_telp_pelapor": "081285429581",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA ) SISA KWH 18.72.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104815",
                    "waktu_lapor": "01/02/2023 14:35:46",
                    "waktu_response": "01/02/2023 14:36:49",
                    "waktu_recovery": "01/02/2023 15:51:10",
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 4461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU EKA",
                    "alamat_pelapor": "JL DANAU RANAU 2 BLK AC2 NO 11 PR CLUSTER CATALINA RT 05/06 KEL MEDANG KEC PAGEDANGAN KAB TANGERANG ",
                    "no_telp_pelapor": "02154212999",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23 = 11.688, APP TGL 01/02/23 = 11.589. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104820",
                    "waktu_lapor": "01/02/2023 14:36:04",
                    "waktu_response": "01/02/2023 14:38:56",
                    "waktu_recovery": "01/02/2023 15:06:07",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 1631,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irwansyah sitorus",
                    "alamat_pelapor": "dusun 2",
                    "no_telp_pelapor": "6282277974545",
                    "keterangan_pelapor": "sering strip",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5323020100591",
                    "waktu_lapor": "01/02/2023 14:36:22",
                    "waktu_response": "01/02/2023 14:48:43",
                    "waktu_recovery": "01/02/2023 17:02:44",
                    "durasi_response_time": 741,
                    "durasi_recovery_time": 8041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRVIANTI",
                    "alamat_pelapor": "KK PDU.PERMAI JL ANGGREK 4 BLOK E5 NO 10 KEL BAHAGIA KEC BABELAN KOTA BEKASI / DEKAT LAPANGAN DAN MASJID",
                    "no_telp_pelapor": "087866316036",
                    "keterangan_pelapor": "PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT TELAT PEMBAYARAN TAGIHAN SUDAH DIBAYARKAN BANK MANDIRI 31-01-2023 \\t22:21:57 MOHON DIBANTU KONFIRMASI DAN TINDAKLAJUT // MOHON TINDAK LANJUT DAN PENANGANAN DARI PETUGAS, PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.>>PELANGGAN LAPOR 2X.(CC.52.YOVITA).",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104824",
                    "waktu_lapor": "01/02/2023 14:36:34",
                    "waktu_response": "01/02/2023 15:18:19",
                    "waktu_recovery": "01/02/2023 18:30:05",
                    "durasi_response_time": 2505,
                    "durasi_recovery_time": 11506,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "189229",
                    "nama_pelapor": "IBU SIFA",
                    "alamat_pelapor": "JL JOGLO RAYA, KK RUKAN PURI BOTANICAL BLOK I-9 NO.20 RT 8 RW 8, KEL JOGLO, KEC KEMBANGAN, KOTA JAKARTA BARAT, DKI JAKARTA",
                    "no_telp_pelapor": "02158900036",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 20/01/2023 DILAKUKAN REALISASI PROSES PD (B2T/7700 - B2T/11000) DENGAN NO REG 5433015085279. SESUAI INFO PELANGGAN, DIINFORMASIKAN OLEH PETUGAS SESUDAH REALISASI BAHWA BIAYA YANG DIBAYARKAN SUDAH TERMASUK DENGAN PERGANTIAN BOX APP. NAMUN HINGGA SAAT INI BOX APP BELUM DILAKUKAN PERGANTIAN. PELANGGAN MELAPOR KEMBALI. CC.54.UKHWATUN. TGL 01/02/23. PUKUL 15:30 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104834",
                    "waktu_lapor": "01/02/2023 14:37:37",
                    "waktu_response": "01/02/2023 14:38:15",
                    "waktu_recovery": "01/02/2023 14:42:15",
                    "durasi_response_time": 38,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE HASIENDA No.21 GD SERPONG",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104838",
                    "waktu_lapor": "01/02/2023 14:37:58",
                    "waktu_response": "01/02/2023 14:38:40",
                    "waktu_recovery": "01/02/2023 14:43:57",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-0",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104842",
                    "waktu_lapor": "01/02/2023 14:38:12",
                    "waktu_response": "01/02/2023 14:43:34",
                    "waktu_recovery": "01/02/2023 15:22:37",
                    "durasi_response_time": 322,
                    "durasi_recovery_time": 2343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Kurniawaan",
                    "alamat_pelapor": "JL CITARUM No.68B RT.0 RW.0",
                    "no_telp_pelapor": "6281275832220",
                    "keterangan_pelapor": "Pengajuan tambah daya dari 4.400 ke 13.2000 sudah dibayar lunas tetapi sampai saat ini masih belum ada perubahan dan minta tolong/mohon kira kira kapan untuk dipasang. terimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020104844",
                    "waktu_lapor": "01/02/2023 14:38:13",
                    "waktu_response": "01/02/2023 14:38:52",
                    "waktu_recovery": "01/02/2023 15:08:12",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 1760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01116708460",
                    "nama_pelapor": "BP ARYA",
                    "alamat_pelapor": "PR LEGOK INDAH BLK C11 NO 1  JL INDAH  RAYA KEL BABAKAN  KELOGOK TANGERANG ACUAN : DEKAT BUNDERAN ",
                    "no_telp_pelapor": "089615744427",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM   ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104845",
                    "waktu_lapor": "01/02/2023 14:38:14",
                    "waktu_response": "01/02/2023 14:39:05",
                    "waktu_recovery": "01/02/2023 14:44:10",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "JL JL PSR BENGKOK RT7/3 NO.18A",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104848",
                    "waktu_lapor": "01/02/2023 14:38:28",
                    "waktu_response": "01/02/2023 14:41:22",
                    "waktu_recovery": "01/02/2023 21:36:55",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 24933,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "gatot sudiyoto",
                    "alamat_pelapor": "jln patimura selatan ",
                    "no_telp_pelapor": "6281357833369",
                    "keterangan_pelapor": "pasang baru permohonan tgl 13 januari sampai sekarang blm ada konfirmasi ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5323020100593",
                    "waktu_lapor": "01/02/2023 14:38:38",
                    "waktu_response": "01/02/2023 15:29:48",
                    "waktu_recovery": "01/02/2023 15:40:06",
                    "durasi_response_time": 3070,
                    "durasi_recovery_time": 618,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001289615",
                    "nama_pelapor": "BU TI ",
                    "alamat_pelapor": "GG 2 TEMANGGUNGAN NO  12 A   RT03/ 05 KEC BUBUTAN KEL ALUN ALUN CONTONG KOTA SURABAYA / DEKAT BLKG  SPBU",
                    "no_telp_pelapor": "081917171168",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGAJUKAN GESER KWH METER . MOHON KONFIRMASI PELANGGAN .PELANGGAN MENGHUBUNGI KEMBALI PUKUL   14:42   .CC.53.NOVI\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP INDRAPURA"
                },
                {
                    "no_laporan": "K5423020104853",
                    "waktu_lapor": "01/02/2023 14:38:55",
                    "waktu_response": "01/02/2023 14:39:17",
                    "waktu_recovery": "01/02/2023 14:44:23",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 306,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "PER DARU INDAH BLOK R.R NO.12",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100594",
                    "waktu_lapor": "01/02/2023 14:39:10",
                    "waktu_response": "01/02/2023 14:48:54",
                    "waktu_recovery": "01/02/2023 15:14:10",
                    "durasi_response_time": 584,
                    "durasi_recovery_time": 1516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP AGUNG SUTAYA",
                    "alamat_pelapor": "JL P.YAPEN 1  GG PULO YAPEN NO 1 RT-/- BR BERABAN DS DAUH PURI KAUH KEC DENPASAR BARAT KOTA DENPASAR DPN SPANDUK BABI GULING CANDRA KE BARAT 30 M KIRI JALAN ",
                    "no_telp_pelapor": "081805505213",
                    "keterangan_pelapor": "GESER KWH BELUM REALISASI NO REG 5510032024883  PEMBAYARAN 30/1/23, MOHON KONFIRMASI PELANGGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020104861",
                    "waktu_lapor": "01/02/2023 14:39:19",
                    "waktu_response": "01/02/2023 14:42:58",
                    "waktu_recovery": "01/02/2023 14:51:27",
                    "durasi_response_time": 219,
                    "durasi_recovery_time": 509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22112081652",
                    "nama_pelapor": "IBU ESA",
                    "alamat_pelapor": "JL NURI 2 KK VILA CIOMAS INDAH NO   34 BLOK H11 RT- 3 / RW- 14 KEL CIOMAS RAHAYU KEC CIOMAS KAB BOGOR PROV JAWA BARAT",
                    "no_telp_pelapor": "02185917723",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PTL MENYALA.. DATA PADA AP2T BLLOCKING  NAMUN PADA DATA AP2T TIODAK TERDAPAT TUNGGAKAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020104863",
                    "waktu_lapor": "01/02/2023 14:39:29",
                    "waktu_response": "01/02/2023 14:39:54",
                    "waktu_recovery": "01/02/2023 16:13:33",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 5619,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yudini Mandre",
                    "alamat_pelapor": "Jl. Cemara IV No.c4/18",
                    "no_telp_pelapor": "6281331333206",
                    "keterangan_pelapor": "Tagihan listrik saya 360.000 sedangkan rumah kondisi kosong, hanya lampu teras saja yang menyala 24 jam",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104867",
                    "waktu_lapor": "01/02/2023 14:40:03",
                    "waktu_response": "01/02/2023 14:43:56",
                    "waktu_recovery": "01/02/2023 15:01:16",
                    "durasi_response_time": 233,
                    "durasi_recovery_time": 1040,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rebiman",
                    "alamat_pelapor": "DS PENGOS A,GERBOSARI No.03 RT.22 RW.11 SAMIGALUH",
                    "no_telp_pelapor": "6287739750354",
                    "keterangan_pelapor": "minta penggantian sisa pulsa,barusaja di ganti meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WATES"
                },
                {
                    "no_laporan": "K5423020104871",
                    "waktu_lapor": "01/02/2023 14:40:50",
                    "waktu_response": "01/02/2023 14:43:06",
                    "waktu_recovery": "01/02/2023 15:28:31",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 2725,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RYAN",
                    "alamat_pelapor": "PR KSB BLOK D59, SUKARAGAM, SERANG BARU, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "08971214267 ",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 5370312073803. TGL 24/01/2023 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN\\nPENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI PETUGAS.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020104875",
                    "waktu_lapor": "01/02/2023 14:42:13",
                    "waktu_response": "01/02/2023 15:18:47",
                    "waktu_recovery": "01/02/2023 19:40:30",
                    "durasi_response_time": 2194,
                    "durasi_recovery_time": 15703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU RINDIYANI / BP JOKO ",
                    "alamat_pelapor": "JL RAYA KEMBANG RT4/2 NO 16 KEL MERUYA UTARA KEC KEMBANGAN JAKARTA BARAT ",
                    "no_telp_pelapor": "089529911350",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG SESUAI KETENTUAN. TGL 01/02/23 PELANGGAN DATANG KE PLN SETEMPAT UNTUK MELAKUKAN PEMBAYARAN REK JAN 23 DAN YBS MENGAJUKAN PROSES MIGRASI MENJADI PRABAYAR.  PELANGGAN MELAPOR KEMBALI CC.54.SARTIKA TGL 01/02/23 PKL 15:21 WIB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020104881",
                    "waktu_lapor": "01/02/2023 14:42:46",
                    "waktu_response": "01/02/2023 14:57:12",
                    "waktu_recovery": "01/02/2023 14:59:11",
                    "durasi_response_time": 866,
                    "durasi_recovery_time": 119,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANTA",
                    "alamat_pelapor": "DN WARINGINJL RAYA BESSAKI  DUSUN TEGES  NO  KEL  POMPATAN KEC KRENDANG  KARANG ASEM  BALI ACUAN   SPBU KECIL ",
                    "no_telp_pelapor": "082237798318",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIRAGUKAN BEROPERASINYA KWH DIRASAKAN  CEPAT HABIS ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANGASEM"
                },
                {
                    "no_laporan": "K5423020104882",
                    "waktu_lapor": "01/02/2023 14:42:58",
                    "waktu_response": "01/02/2023 14:43:19",
                    "waktu_recovery": "01/02/2023 16:14:43",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 5484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL- PR BINONG P BLK P4-16 RT 02 RW 09 KEL BINONG KEC CURUG KAB TANGERANG ACUAN LOKASI DEPAN POS RW 09  ",
                    "no_telp_pelapor": "0895800282855",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEB 23  STAND AKHIR= 53647. ST PADA DATA ACMT = 53467. ST APP TGL 01/02/23= 53485. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. MOHON AGAR HAL TSB TIDAK TERULANG KEMBALI.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104886",
                    "waktu_lapor": "01/02/2023 14:43:26",
                    "waktu_response": "01/02/2023 14:43:52",
                    "waktu_recovery": "01/02/2023 14:46:12",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE PALOMA No.20 GD SERPONG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104889",
                    "waktu_lapor": "01/02/2023 14:43:44",
                    "waktu_response": "01/02/2023 14:44:19",
                    "waktu_recovery": "01/02/2023 14:46:48",
                    "durasi_response_time": 35,
                    "durasi_recovery_time": 149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-08",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104891",
                    "waktu_lapor": "01/02/2023 14:43:46",
                    "waktu_response": "01/02/2023 14:44:07",
                    "waktu_recovery": "01/02/2023 16:10:57",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 5210,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "134877",
                    "nama_pelapor": "IBU TATING",
                    "alamat_pelapor": "JL SUTERA KIRANA I NO.9, KEL PONDOK JAGUNG, KEC SERPONG UTARA, KOTA TANGERANG SELATAN, BANTEN ",
                    "no_telp_pelapor": "02153140727",
                    "keterangan_pelapor": "TGL 31/01/2023 REK JAN 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104892",
                    "waktu_lapor": "01/02/2023 14:43:48",
                    "waktu_response": "01/02/2023 14:48:23",
                    "waktu_recovery": "01/02/2023 16:00:35",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 4332,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Isnin Choiriyah",
                    "alamat_pelapor": "DS TANJUNG BUMI No. RT. RW. T. BUMI",
                    "no_telp_pelapor": "6281331500200",
                    "keterangan_pelapor": "mohon bantuannya pengecekan lebih lanjut terkait meter listrik dengan tagihan yg terbayar setiap bulan. Karena secara logika jika daya 900 watt dan alat listrik dirumah terbatas, tetapi habisnya sampai 500 rb\\n ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020104894",
                    "waktu_lapor": "01/02/2023 14:43:59",
                    "waktu_response": "01/02/2023 14:54:08",
                    "waktu_recovery": "01/02/2023 15:10:18",
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "salindri murbarani",
                    "alamat_pelapor": "KP TABONA No.0 RT.9 RW.3 TERNATE",
                    "no_telp_pelapor": "6282138327557",
                    "keterangan_pelapor": "pengisian token listrik gagal,  LAPORAN DIALIHKAN NO LAPOR G5123020101345, KONDISI PTL  HAMPIR PADAM SISA PULSA 3,59 KWH, CC.51.DIAH\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5323020100601",
                    "waktu_lapor": "01/02/2023 14:44:12",
                    "waktu_response": "01/02/2023 14:54:36",
                    "waktu_recovery": "01/02/2023 16:04:29",
                    "durasi_response_time": 624,
                    "durasi_recovery_time": 4193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRONO",
                    "alamat_pelapor": "KK VILLA PEDURENAN IDH BLOK H NO. 1 JL PEDURENAN KEL. MUSTIKAJAYA KEC. PEDURENAN  ACUAN SAMPING MASJID  ",
                    "no_telp_pelapor": "081315009941",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT NO. STROOM SETELAH UPDATE VKRN 43, SISA STROOM  19  KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020104897",
                    "waktu_lapor": "01/02/2023 14:44:08",
                    "waktu_response": "01/02/2023 14:44:33",
                    "waktu_recovery": "01/02/2023 14:47:07",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL KP JALETRENG RT3/3 SERPONG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104901",
                    "waktu_lapor": "01/02/2023 14:44:13",
                    "waktu_response": "01/02/2023 15:29:23",
                    "waktu_recovery": "01/02/2023 15:38:53",
                    "durasi_response_time": 2710,
                    "durasi_recovery_time": 570,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI",
                    "alamat_pelapor": "JL SATRIA 2  NO 24 A  RT 7/1  KEL PADEMANGAN BARAT KEC PADEMANGAN JAK UT ",
                    "no_telp_pelapor": "081385891156",
                    "keterangan_pelapor": "DI WILAYAH TSB PTL SERING PADAM (DALAM 3 BULAN TERAKHIR 2 KALI  PADAM).\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020104905",
                    "waktu_lapor": "01/02/2023 14:44:26",
                    "waktu_response": "01/02/2023 14:44:43",
                    "waktu_recovery": "01/02/2023 14:46:56",
                    "durasi_response_time": 17,
                    "durasi_recovery_time": 133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104909",
                    "waktu_lapor": "01/02/2023 14:44:47",
                    "waktu_response": "01/02/2023 14:48:55",
                    "waktu_recovery": "01/02/2023 15:07:49",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 1134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "73661",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "PERUM PONDOK UNGU PERMAI BLOK KK3 NO 19 RT 4/22 KEL KALIABANG TENGAH KEC PONDOK UNGU KOTA BEKASI ( DEKAT ALFAMIDI )",
                    "no_telp_pelapor": "0214893358",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN RENOVASI MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020104912",
                    "waktu_lapor": "01/02/2023 14:45:07",
                    "waktu_response": "01/02/2023 15:00:49",
                    "waktu_recovery": "01/02/2023 16:45:54",
                    "durasi_response_time": 942,
                    "durasi_recovery_time": 6305,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUNUS",
                    "alamat_pelapor": "KP KENDAL LEMBUR NO. RT.3 RW.2, SINDANGPANON, SINDANG JAYA, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "081398354894",
                    "keterangan_pelapor": "TGL 13/01/23  PROSES PD (B1T/ 450 VA - B2/230000 VA) DENGAN NO AGENDA 566409922301128263 DAN NO REG 5664055078536. TGL 13/01/23 BP TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5323020100602",
                    "waktu_lapor": "01/02/2023 14:46:03",
                    "waktu_response": "01/02/2023 15:08:40",
                    "waktu_recovery": "01/02/2023 16:37:18",
                    "durasi_response_time": 1357,
                    "durasi_recovery_time": 5318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJANG ASEP",
                    "alamat_pelapor": "JL KP SAWAH LEGA KP SAWAH LEGA RT 1 RW 5 NO 0 KEL CISAAT KEC CICURUG KAB SUKABUMI (DIBELAKANG SEKOLAH MI AL BASRIA)",
                    "no_telp_pelapor": "083811616572",
                    "keterangan_pelapor": " TGL 31/1/2023 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN GANGGUAN G5323013100183 PELANGGAN BELUM MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN. PELANGGAN PERNAH LAPOR DENGAN NO K3223013100248, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. KONDISI PTL MENYALA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CICURUG"
                },
                {
                    "no_laporan": "K5423020104919",
                    "waktu_lapor": "01/02/2023 14:46:27",
                    "waktu_response": "01/02/2023 15:20:32",
                    "waktu_recovery": "01/02/2023 16:01:52",
                    "durasi_response_time": 2045,
                    "durasi_recovery_time": 2480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUTFI",
                    "alamat_pelapor": "JL BTP BLOK I NO 205 KEL TAMALANREA KEC TAMALANREA KOTA MAKASSAR ",
                    "no_telp_pelapor": "08114110420",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 101 KWH. NO TOKEN : 6368 1761 3178 0353 2940 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020104929",
                    "waktu_lapor": "01/02/2023 14:46:58",
                    "waktu_response": "01/02/2023 15:02:05",
                    "waktu_recovery": "01/02/2023 16:58:32",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 6987,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABBY / abbysundawani ",
                    "alamat_pelapor": " JL. SAKETI MALINGPING KM17 DESA KERTA, KP.KERTA MESJID RT/RW 001/001  KECAMATAN BANJARSARI, KAB. LEBAK ",
                    "no_telp_pelapor": "087871563111",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 28/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN PEREMAJAAN,  SESUAI INFO PELANGGAN TERDAPAT SISA TOKEN SEBESAR 7672KWH PADA APP YANG LAMA (14002339381). MOHON DAPAT DIKONVERSI KE\\nAPP BARU (14461106339 ).",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020104936",
                    "waktu_lapor": "01/02/2023 14:47:26",
                    "waktu_response": "01/02/2023 15:05:15",
                    "waktu_recovery": "01/02/2023 15:15:15",
                    "durasi_response_time": 1069,
                    "durasi_recovery_time": 600,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006586146",
                    "nama_pelapor": "BP KELIK",
                    "alamat_pelapor": "JL TAPOS KP KRANJI NO 38 B RT-001 / RW-10 KEL CIRIUNG KEC CIBINONG KAB BOGOR JABAR // BELAKANG MITRA 10 CIBINONG ",
                    "no_telp_pelapor": "0218760518",
                    "keterangan_pelapor": "\\nMOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 26/01/2023 DILAKUKAN PERGANTIAN APP OLEH PETUGAS, SESUAI INFO PELANGGAN PADA NO METER LAMA (32138091296) MASIH TERDAPAT SISA 40.56 KWH. MOHON AGAR DAPAT DIKONVERSIKAN KE NO METER BARU (56227031756). ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104938",
                    "waktu_lapor": "01/02/2023 14:47:37",
                    "waktu_response": "01/02/2023 14:58:57",
                    "waktu_recovery": "01/02/2023 15:26:15",
                    "durasi_response_time": 680,
                    "durasi_recovery_time": 1638,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SIBARANI",
                    "alamat_pelapor": "PR BENOWO INDAH AR No.4 RT. RW. 0 BENOWO",
                    "no_telp_pelapor": "6285230066692",
                    "keterangan_pelapor": "MOHON PENGECEKAN USAI IJIN PESTA TANGGAL 27 DAN 28 JANUARI NAMUN SAMPAI SAAT INI METER BELUM DI NORMALKAN TERIMA KASIH LOKASI PERUM TAMAN PONDOK INDAH BLOK AR NO 4 RT 4 RW 9 BABAT JERAWAT PAKAL SURABAYA",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020104948",
                    "waktu_lapor": "01/02/2023 14:48:18",
                    "waktu_response": "01/02/2023 14:49:13",
                    "waktu_recovery": "01/02/2023 15:08:49",
                    "durasi_response_time": 55,
                    "durasi_recovery_time": 1176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 3",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104950",
                    "waktu_lapor": "01/02/2023 14:48:36",
                    "waktu_response": "01/02/2023 15:05:27",
                    "waktu_recovery": "01/02/2023 15:11:50",
                    "durasi_response_time": 1011,
                    "durasi_recovery_time": 383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUMARDJO",
                    "alamat_pelapor": "KP BENDUNGAN No.0 RT.005 RW.02 KALIBARU",
                    "no_telp_pelapor": "6281574587587",
                    "keterangan_pelapor": "apakah ad biaya untuk perubahan dari pascabayar menjadi prabayar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020104952",
                    "waktu_lapor": "01/02/2023 14:48:41",
                    "waktu_response": "01/02/2023 14:54:10",
                    "waktu_recovery": "01/02/2023 15:53:19",
                    "durasi_response_time": 329,
                    "durasi_recovery_time": 3549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIS",
                    "alamat_pelapor": "JL. RAYA GORANG GARENG RT -/- NO. 16 KEL.  (DEKAT KANTOR DEA/ SETEMPAT SMA 1 KAWEDANAN) ",
                    "no_telp_pelapor": "081216226122",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR KARENA RENOVASI. PEMOHON SELAKU YANG DI BERI KUASA PERSIL TSB. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020104953",
                    "waktu_lapor": "01/02/2023 14:48:46",
                    "waktu_response": "01/02/2023 14:49:36",
                    "waktu_recovery": "01/02/2023 15:08:42",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 1146,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-09",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104955",
                    "waktu_lapor": "01/02/2023 14:49:04",
                    "waktu_response": "01/02/2023 14:50:31",
                    "waktu_recovery": "01/02/2023 15:44:15",
                    "durasi_response_time": 87,
                    "durasi_recovery_time": 3224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rangga",
                    "alamat_pelapor": "JL KUTA INDAH No.39 RT.17 RW.7",
                    "no_telp_pelapor": "62882299033582",
                    "keterangan_pelapor": "Setelah proses tambah daya selesai Data sudah berubah jadi Pascabayar R3 33000VA tetapi saya masih belum bisa membayar tagihan bulanannya tolong dibantu.. terima kasih ..bisa hubungi ke No. 087881578752",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020104957",
                    "waktu_lapor": "01/02/2023 14:49:12",
                    "waktu_response": "01/02/2023 14:50:06",
                    "waktu_recovery": "01/02/2023 15:09:06",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 1140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER PDK PAKULONAN BLK M-9-13",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100596",
                    "waktu_lapor": "01/02/2023 14:49:23",
                    "waktu_response": "01/02/2023 15:00:33",
                    "waktu_recovery": "01/02/2023 15:21:56",
                    "durasi_response_time": 670,
                    "durasi_recovery_time": 1283,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP SUPRIADI",
                    "alamat_pelapor": "KP KRTOS RT 1 RW 4, SINDANG SARI, PASAR KEMIS, KAB TANGERANG\\n",
                    "no_telp_pelapor": "087885442789",
                    "keterangan_pelapor": "\\\"INFO PROSES PS (L/7700VA) TELAH DILAYANI DENGAN\\nKODE PEMBAYARAN :5666029003231 \\nLAMA PENGGUNAAN :3 HARI , PS DIGUNAKAN PADA TGL (02/02/2023), PUKUL : 08.00 WIB \\nPEMOHON MENGAKU PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020104959",
                    "waktu_lapor": "01/02/2023 14:49:51",
                    "waktu_response": "01/02/2023 14:50:25",
                    "waktu_recovery": "01/02/2023 15:04:25",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 840,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104966",
                    "waktu_lapor": "01/02/2023 14:50:18",
                    "waktu_response": "01/02/2023 14:50:42",
                    "waktu_recovery": "01/02/2023 15:30:39",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 2397,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000185343",
                    "nama_pelapor": "BP CHARLIE ANTHONI GUNAWAN",
                    "alamat_pelapor": " JALAN KUSUMANEGARA NOMOR 230, MUJA-MUJU, UMBULHARJO, YOGYAKARTA. LOKASI SEBELAH BARAT JEMBATAN GEMBIRA LOKA",
                    "no_telp_pelapor": "081227514066",
                    "keterangan_pelapor": "TGL31/12/2022 PROSES MIGRASI (R2 /3500VA - R2T/3500VA) MELALUI PLN MOBILE DENGAN NOMOR REGISTRASI 5210917003438. TGL 16/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PDL AWAL DAN SESUAI INFORMASI PELANGGAN TELAH DIDATANGI PETUGAS NAMUN HANYA MELEPAS MCB SAJA DAN HINGGA SAAT INI BELUM ADA PERGANTIAN APP DILOKASI. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012602081 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020104974",
                    "waktu_lapor": "01/02/2023 14:50:41",
                    "waktu_response": "01/02/2023 14:57:51",
                    "waktu_recovery": "01/02/2023 19:11:47",
                    "durasi_response_time": 430,
                    "durasi_recovery_time": 15236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad",
                    "alamat_pelapor": "Jl. Kolonel Sugiono X No. 41",
                    "no_telp_pelapor": "6281945992839",
                    "keterangan_pelapor": "skakel pcb listrik panas dan sering mati / jegleg",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020104979",
                    "waktu_lapor": "01/02/2023 14:51:03",
                    "waktu_response": "01/02/2023 14:51:37",
                    "waktu_recovery": "01/02/2023 15:44:03",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 3146,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alex",
                    "alamat_pelapor": "JL SERPONG RAYA KM.19 WR MANGGA",
                    "no_telp_pelapor": "6287830101203",
                    "keterangan_pelapor": "selamat siang tolong di bantu untuk pemasangan secepatnya karna di lokasi sudah butuh listrik dan biaya penyambungan dengan nomer registrasi 5662011237170 sudah di bayarkan. untuk status permohonan sudah pelaksanaan penyambungan tapi belom ada kejelasan untuk pemasangan. mohon tindakannya secepatnya terimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020104985",
                    "waktu_lapor": "01/02/2023 14:52:04",
                    "waktu_response": "01/02/2023 14:55:59",
                    "waktu_recovery": "01/02/2023 15:54:03",
                    "durasi_response_time": 235,
                    "durasi_recovery_time": 3484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akbar Hutama Putra",
                    "alamat_pelapor": "Nurkharmila ",
                    "no_telp_pelapor": "6282268803402",
                    "keterangan_pelapor": "mohon bantuannya sudah memasukkan kode token dengan benar tapi selalu gagal gagal mohon solusinya ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020104988",
                    "waktu_lapor": "01/02/2023 14:52:38",
                    "waktu_response": "01/02/2023 16:09:22",
                    "waktu_recovery": "01/02/2023 16:12:21",
                    "durasi_response_time": 4604,
                    "durasi_recovery_time": 179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JOE Jo",
                    "alamat_pelapor": "KP SARIPIN No.0 RT.3 RW.12 SUKANAGARA",
                    "no_telp_pelapor": "6281380144440",
                    "keterangan_pelapor": "pengisian token selalu gagal.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020104991",
                    "waktu_lapor": "01/02/2023 14:52:40",
                    "waktu_response": "01/02/2023 16:23:56",
                    "waktu_recovery": "01/02/2023 16:45:09",
                    "durasi_response_time": 5476,
                    "durasi_recovery_time": 1273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Nurhaliza",
                    "alamat_pelapor": "KP PILAR 1 No.0 RT.5 RW.7 SDG BARANG",
                    "no_telp_pelapor": "62895602848115",
                    "keterangan_pelapor": "token listrik gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020104993",
                    "waktu_lapor": "01/02/2023 14:52:46",
                    "waktu_response": "01/02/2023 15:18:37",
                    "waktu_recovery": "01/02/2023 18:55:25",
                    "durasi_response_time": 1551,
                    "durasi_recovery_time": 13008,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dimas",
                    "alamat_pelapor": "DN SAWO GULOMANTUNG No.00 RT.7 RW.2 KEBOMAS",
                    "no_telp_pelapor": "6281249741992",
                    "keterangan_pelapor": "beberapa hari ini mengalami kedip2 mati beberapa detik perhari 4 sampe 5 kali kedip",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020104998",
                    "waktu_lapor": "01/02/2023 14:53:21",
                    "waktu_response": "01/02/2023 15:05:43",
                    "waktu_recovery": "01/02/2023 15:37:30",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 1907,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FANDI",
                    "alamat_pelapor": "JL PERINTIS KP BANJARAN PUCUNG NO 118 RT-5 / RW-5 (RUMAH WARNA BIRU) KEL CILANGKAP KEC TAPOS KOTA DEPOK//DEKAT PR IFURI 2",
                    "no_telp_pelapor": "08118693454",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES GESER TIANG LISTRIK PEMOHON SEBAGAI PEMILIK DENGAN ID PELANGGAN 538722611403",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020105000",
                    "waktu_lapor": "01/02/2023 14:53:17",
                    "waktu_response": "01/02/2023 14:59:35",
                    "waktu_recovery": "01/02/2023 15:21:01",
                    "durasi_response_time": 378,
                    "durasi_recovery_time": 1286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maria Yosefina Bhoki",
                    "alamat_pelapor": "nuza kompleks pasar",
                    "no_telp_pelapor": "6282235571801",
                    "keterangan_pelapor": "tekan token listrik menunjukan gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5423020105001",
                    "waktu_lapor": "01/02/2023 14:53:24",
                    "waktu_response": "01/02/2023 14:58:54",
                    "waktu_recovery": "01/02/2023 15:53:04",
                    "durasi_response_time": 330,
                    "durasi_recovery_time": 3250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elpis Sinambela",
                    "alamat_pelapor": "JL SAWIT V No. RT.13 RW.10 KALISARI",
                    "no_telp_pelapor": "6281389034177",
                    "keterangan_pelapor": "Mohon dapat dipindahkan meteran di rumah karena renovasi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K1223020100260",
                    "waktu_lapor": "01/02/2023 14:53:53",
                    "waktu_response": "01/02/2023 14:55:17",
                    "waktu_recovery": "01/02/2023 15:46:52",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 3095,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL. PERSATUAN GG. MUSHOLA NO. 0 RT 5 RW 8 KP MARUGA KEL.SIASAR KEC. SERPONG KOTA TANGERANG SELATAN DIDEKAT LOOK AN LOOK",
                    "no_telp_pelapor": "628567775523",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES GESER  APP UNTUK ID PEL 14436711635 DIKARENAKAN RENOVASI BANGUNAN. DENGAN DATA PEMILIK PERSIL : NAMA : EMPUD SAEPUDIN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105005",
                    "waktu_lapor": "01/02/2023 14:53:55",
                    "waktu_response": "01/02/2023 14:59:58",
                    "waktu_recovery": "01/02/2023 15:06:32",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 394,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL- DESA BAHOMAKMUR BLOK E, BAHO MAKMUR, KEC BAHODOPI NO- RT- RW- GG RUSA, KAB. MOROWALI, SULAWESI TENGAH ACUAN : -",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 15/04/2022 PEMBAYARAN PROSES PB (R1T/1.300 VA ) DENGAN NO REG 3121112043680 . PADA DATA AP2T TGL 20/06/22 STATUS PEREMAJAAN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105010",
                    "waktu_lapor": "01/02/2023 14:54:26",
                    "waktu_response": "01/02/2023 14:55:46",
                    "waktu_recovery": "01/02/2023 16:12:40",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 4614,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025892259",
                    "nama_pelapor": "IBU LEA",
                    "alamat_pelapor": "PR CLUSTER ETERNITY BLOK L2 NO 35 RT 4 RW 9  KEL SAMPORA KEC CISAUK TANGSEL ",
                    "no_telp_pelapor": "081296969060",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN.PELANGGAN BERMAKSUD MENGAJUKAN PROSES PD  ( R2T/5.500 VA - R3T/7.700 VA  ) DENGAN NO KTP 3174064308780001 AN/N LEA MERIEL MATHILDA DAN NO NPWP 096149794016000 NAMUN KELURAHAN DAN KECAMATAN TIDAK TERDAFTAR,MOHON BANTUAN UPDATENYA DAN KONFIRMASI  KEPELANGGANNYA. STROOM AWAL 1.000.000\\n\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105012",
                    "waktu_lapor": "01/02/2023 14:54:45",
                    "waktu_response": "01/02/2023 14:56:03",
                    "waktu_recovery": "01/02/2023 15:08:57",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 774,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-10",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100613",
                    "waktu_lapor": "01/02/2023 14:55:01",
                    "waktu_response": "01/02/2023 14:57:43",
                    "waktu_recovery": "01/02/2023 15:47:52",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 3009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KRISTINA MADIRA",
                    "alamat_pelapor": "KK PURI MARISA JL. MARSHA NO. 19 RT-4 / RW-13 KEL. CIPUTAT KEC. CIPUTAT, KOTA TANGERANS SELATAN",
                    "no_telp_pelapor": "628170783476",
                    "keterangan_pelapor": "SISA TOKEN SAAT INI 80 KWH. TIDAK BISA INPUT TOKEN TERKAIT UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105019",
                    "waktu_lapor": "01/02/2023 14:55:10",
                    "waktu_response": "01/02/2023 14:55:55",
                    "waktu_recovery": "01/02/2023 15:05:21",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO06",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105020",
                    "waktu_lapor": "01/02/2023 14:55:27",
                    "waktu_response": "01/02/2023 14:58:34",
                    "waktu_recovery": "01/02/2023 15:03:20",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 286,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putra Muhammad Taufan",
                    "alamat_pelapor": "depan wisma ilham , pasa samping ruko djual yg tanah kosong , ruko yg rusak ",
                    "no_telp_pelapor": "6282292628614",
                    "keterangan_pelapor": "sudah pernah ada listrik hanya setelah gempa besar di mamuju ruko itu sudah tdk dialiri listrik , mau di pasangkan listrik karna mau di kerja sama tukang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MANAKARRA"
                },
                {
                    "no_laporan": "K5423020105022",
                    "waktu_lapor": "01/02/2023 14:55:31",
                    "waktu_response": "01/02/2023 14:56:13",
                    "waktu_recovery": "01/02/2023 15:08:04",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PR.BSD.BLOK V8 NO 23 SEK.XII-5",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105029",
                    "waktu_lapor": "01/02/2023 14:56:07",
                    "waktu_response": "01/02/2023 14:57:36",
                    "waktu_recovery": "01/02/2023 15:57:42",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 3606,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "devianda",
                    "alamat_pelapor": "jln. cempaka no.2 rantauprapat",
                    "no_telp_pelapor": "6285373100812",
                    "keterangan_pelapor": "saya sudah mengirimkan surat permohonan perubahan tarif R2 3500 VA ke B1 3500 VA antar langsung ke kantor PLN ULP Rantau Kota melalui pak satpam kemudian diarahkan menjumpai pak salman, tetapi hingga saat ini belum ada realisasinya. mohon petunjuk tindak lanjutnya bapak/ibu.terimakasih.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RANTAU KOTA"
                },
                {
                    "no_laporan": "K5123020101023",
                    "waktu_lapor": "01/02/2023 14:56:21",
                    "waktu_response": "01/02/2023 15:06:34",
                    "waktu_recovery": "01/02/2023 15:24:45",
                    "durasi_response_time": 613,
                    "durasi_recovery_time": 1091,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SELAT MAKASSAR BLOK C9 NO 20A KAV AL RT 6 RW 7  KAV AL KEL DUREN SAWIT   KEC DUREN SAWIT   13440",
                    "no_telp_pelapor": "08115988792",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PD TARIF R1T DAYA 2200 KE TARIF R3 DAYA 6600 VA NIK PEMILIK 1674010305850005 A/N CATUR SUNAWAN BALYA ST, ALAMAT : JL SELAT MAKASSAR BLOK C9 NO 20A KAV AL RT 6 RW 7  KAV AL KEL DUREN SAWIT   KEC DUREN SAWIT   13440 \\nNO NPWP : 59.598.907.0617- 000 \\nNO TELP 08115988792 , \\nTIDAK BISA DIDAFTARAKAN KET NPWP TIDAK TERDAFTAR , MOHON BNATUAN KONFIRMASI KE PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105032",
                    "waktu_lapor": "01/02/2023 14:56:27",
                    "waktu_response": "01/02/2023 15:04:51",
                    "waktu_recovery": "01/02/2023 18:02:41",
                    "durasi_response_time": 504,
                    "durasi_recovery_time": 10670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi ahmad jayadi",
                    "alamat_pelapor": "perumahan grand sulawesi bontomarannu",
                    "no_telp_pelapor": "6282393559897",
                    "keterangan_pelapor": "selalu gagal dalam pengisian token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105033",
                    "waktu_lapor": "01/02/2023 14:56:29",
                    "waktu_response": "01/02/2023 15:18:28",
                    "waktu_recovery": "01/02/2023 15:22:51",
                    "durasi_response_time": 1319,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KHOMSANAH",
                    "alamat_pelapor": "PERUM GG. HAJI DAYAT D5, CIHANJUANG, PARONGPONG, KAB. BANDUNG BARAT",
                    "no_telp_pelapor": "089635769769",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN PADA BULAN OKTOBER TERJADI GANGGUAN MCB LEMAH DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS (NAMA TIDAK JELAS PADA BA) DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 018209. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN",
                    "media": "Facebook",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020105035",
                    "waktu_lapor": "01/02/2023 14:56:41",
                    "waktu_response": "01/02/2023 15:06:42",
                    "waktu_recovery": "01/02/2023 17:55:50",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 10148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIARTONO",
                    "alamat_pelapor": "JL RAHWANA II NO 56 RT.-/- KEL CIBODAS BARU KEC CIBODAS KOTA TANGERANG ( LOKASI GG H MUSA) ",
                    "no_telp_pelapor": "082123191222",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 37,00 KWH.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K3223020100281",
                    "waktu_lapor": "01/02/2023 14:56:46",
                    "waktu_response": "01/02/2023 15:10:48",
                    "waktu_recovery": "01/02/2023 15:51:11",
                    "durasi_response_time": 842,
                    "durasi_recovery_time": 2423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRISNO",
                    "alamat_pelapor": "JL - NO. 0 RT 0/0 DS PASSIPPO KEC PALAKKA KAB BONE, RUMAH WALET",
                    "no_telp_pelapor": "82187233977",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA) SISA KWH 309.00",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP HASANUDDIN"
                },
                {
                    "no_laporan": "K5423020105042",
                    "waktu_lapor": "01/02/2023 14:57:28",
                    "waktu_response": "01/02/2023 15:29:09",
                    "waktu_recovery": "01/02/2023 15:38:41",
                    "durasi_response_time": 1901,
                    "durasi_recovery_time": 572,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "136648",
                    "nama_pelapor": "BP. ANGGA",
                    "alamat_pelapor": "JL JELAMBAR UTARA C No.38 RT.3 RW.6 DS/KEL. JELAMBAR BARU KEC. GROGOL PETAMBURAN JAK BAR ( LOKASI DI BELAKANG SEKOLAH KRISTEN PANCARAN BERKAT ) ",
                    "no_telp_pelapor": "0215560921",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK BULAN JANUARI 2023  =  506 STAND ACMT TGL 29/01/23  = 301, RUMAH DIHUNI, PETUGAS CATER DATANG MELAKUKAN FOTO STAND APP. PELANGGAN MENGINGINKAN HAL TERSEBUT TIDAK TERULANG KEMBALI TERKAIT: K5423012602537 \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105045",
                    "waktu_lapor": "01/02/2023 14:58:01",
                    "waktu_response": "01/02/2023 16:24:21",
                    "waktu_recovery": "01/02/2023 17:34:42",
                    "durasi_response_time": 5180,
                    "durasi_recovery_time": 4221,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ADELLA",
                    "alamat_pelapor": "JL SINDANG BARANG LOJI RT 1 RW 4 NO- KEL LOJI KEC BOGOR BARAT, KOTA BOGOR, JAWA BARAT ACUAN: DKT PRIMA GAPRIA BOGOR ",
                    "no_telp_pelapor": "081317744829",
                    "keterangan_pelapor": "TGL 29/12/22 PROSES PD (B2T / 7700 VA - B2T/10600 VA) DENGAN NO AGENDA 538310522212299067 DAN NO REG 5383115074960 TGL 29/12/22 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020105053",
                    "waktu_lapor": "01/02/2023 14:58:33",
                    "waktu_response": "01/02/2023 15:27:23",
                    "waktu_recovery": "01/02/2023 15:32:34",
                    "durasi_response_time": 1730,
                    "durasi_recovery_time": 311,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMIYANTO",
                    "alamat_pelapor": "JL. PDAM KM 12 RT 17 NO. 36 KEL. KARANGJUANG KEC. BALIKPAPAN UTARA KOTA BALIKPAPAN KALIMANTAN TIMUR (DEKAT MESJID).",
                    "no_telp_pelapor": "08125588244",
                    "keterangan_pelapor": "TGL 27/01/23 PROSES PS (L/7700 VA) MELALUI LOKET PLN DENGAN NO AGENDA 232010532301270060 DAN REG 2320129006277. BP TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI INFO PELANGGAN, UNTUK TGL 01/02/23 S/D TGL 04/02/23.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020105057",
                    "waktu_lapor": "01/02/2023 14:58:48",
                    "waktu_response": "01/02/2023 15:03:19",
                    "waktu_recovery": "01/02/2023 15:17:54",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendri purwanto",
                    "alamat_pelapor": "JL MANUNGGAL GG.RUDAL No.0 RT.13 RW.0 MANGKUPALS",
                    "no_telp_pelapor": "6282256469173",
                    "keterangan_pelapor": "tidak bisa isi ulang voucer pulsa berkali kali sudh di coba",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMARINDA SEBERANG"
                },
                {
                    "no_laporan": "K5423020105061",
                    "waktu_lapor": "01/02/2023 14:59:39",
                    "waktu_response": "01/02/2023 15:08:16",
                    "waktu_recovery": "01/02/2023 15:52:10",
                    "durasi_response_time": 517,
                    "durasi_recovery_time": 2634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00000000000000008G005266",
                    "nama_pelapor": "BP SULIS",
                    "alamat_pelapor": "KK GRIYA KONDANG ASRI BLOK EE1 NO.33 KEL KLARI, KEC KLARI, KAB. KARAWANG, JAWA BARAT",
                    "no_telp_pelapor": "081288444352",
                    "keterangan_pelapor": "TGL 31/01/23 PEMBAYARAN PROSES PD DENGAN NO REG 5347513096124 YBS MENGINGINKAN SEBELUM REALISASI AGAR DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU (BANGUNAN KOSONG)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARAWANG KOTA"
                },
                {
                    "no_laporan": "K5423020105064",
                    "waktu_lapor": "01/02/2023 14:59:41",
                    "waktu_response": "01/02/2023 15:02:13",
                    "waktu_recovery": "01/02/2023 15:06:32",
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 259,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 7",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105067",
                    "waktu_lapor": "01/02/2023 14:59:55",
                    "waktu_response": "01/02/2023 15:58:13",
                    "waktu_recovery": "01/02/2023 15:59:54",
                    "durasi_response_time": 3498,
                    "durasi_recovery_time": 101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko",
                    "alamat_pelapor": "JL GREMET RT 52/5 RT.0 RW.0",
                    "no_telp_pelapor": "6281393114731",
                    "keterangan_pelapor": "Kenapa tagihan Bulan Januari ini lebih besar dari pada tagihan bulan Desember.. sementara pemakaian Bulan Januari lebih sedikit dari pada bulan Desember..tagihan Bulan Desember sebesar Rp.4.688.084 sementara bulan Januari sebesar Rp.6.311.278",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020105070",
                    "waktu_lapor": "01/02/2023 15:00:10",
                    "waktu_response": "01/02/2023 15:02:25",
                    "waktu_recovery": "01/02/2023 15:08:41",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 376,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-13",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105072",
                    "waktu_lapor": "01/02/2023 15:00:20",
                    "waktu_response": "01/02/2023 15:01:03",
                    "waktu_recovery": "01/02/2023 15:28:06",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 1623,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUSILO",
                    "alamat_pelapor": "Kp.pakuhaji rt 05 /06",
                    "no_telp_pelapor": "6285210964186",
                    "keterangan_pelapor": "tidak bisa di beliin token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105074",
                    "waktu_lapor": "01/02/2023 15:00:31",
                    "waktu_response": "01/02/2023 15:02:45",
                    "waktu_recovery": "01/02/2023 15:07:35",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 290,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER BSD BLK RA NO.39 SEK XIV-6",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105078",
                    "waktu_lapor": "01/02/2023 15:00:42",
                    "waktu_response": "01/02/2023 16:38:39",
                    "waktu_recovery": "01/02/2023 18:17:27",
                    "durasi_response_time": 5877,
                    "durasi_recovery_time": 5928,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIYANTO ",
                    "alamat_pelapor": "DN GLINTONG DAJAH DS GLINTONG  RT. RW.02 JL GLINTONG KEC KLAMPIS KAB BANGKALAN  SEBELAH MASJID GLINTONG",
                    "no_telp_pelapor": "081217474741",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 50 KWH  \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020105080",
                    "waktu_lapor": "01/02/2023 15:00:50",
                    "waktu_response": "01/02/2023 15:02:32",
                    "waktu_recovery": "01/02/2023 15:06:55",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 263,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "y u s u f j r Nasution",
                    "alamat_pelapor": "DS RANTO NALINJANG No.",
                    "no_telp_pelapor": "6281260906477",
                    "keterangan_pelapor": "listrik padam",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020105081",
                    "waktu_lapor": "01/02/2023 15:00:53",
                    "waktu_response": "01/02/2023 15:02:35",
                    "waktu_recovery": "01/02/2023 15:09:15",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 400,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL JL BULEVAR TAMAN UBUD NO.35",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105087",
                    "waktu_lapor": "01/02/2023 15:01:35",
                    "waktu_response": "01/02/2023 15:06:11",
                    "waktu_recovery": "01/02/2023 15:15:26",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 555,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ika Aulia",
                    "alamat_pelapor": "Jl. Tugu Monas No.1",
                    "no_telp_pelapor": "6287777091228",
                    "keterangan_pelapor": "klo mau bayar bulan sebelomnya bagaimna ya caranya soalnya saya telat bayar listriknya dibulan januari",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5423020105090",
                    "waktu_lapor": "01/02/2023 15:01:52",
                    "waktu_response": "01/02/2023 15:10:30",
                    "waktu_recovery": "01/02/2023 15:22:42",
                    "durasi_response_time": 518,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP/IBU QINARA qinaradestra587 ",
                    "alamat_pelapor": "DESA GEULANGGANG KECAMATAN ULIM .KABUPATEN PIDIE JAYA .PROVINSI ACEH",
                    "no_telp_pelapor": "082261125498",
                    "keterangan_pelapor": "TGL 31/01/2023 REKENING BULAN JNUARI 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEUREUDU"
                },
                {
                    "no_laporan": "K5423020105091",
                    "waktu_lapor": "01/02/2023 15:01:52",
                    "waktu_response": "01/02/2023 16:20:15",
                    "waktu_recovery": "01/02/2023 16:22:26",
                    "durasi_response_time": 4703,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jumini Khaerunisa",
                    "alamat_pelapor": "KP SETIA SERANG No.0 RT.002 RW.04 KLANGENAN",
                    "no_telp_pelapor": "6289673175231",
                    "keterangan_pelapor": "tagihan tidak sesuai dengan angka meteran",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020105092",
                    "waktu_lapor": "01/02/2023 15:02:03",
                    "waktu_response": "01/02/2023 15:28:50",
                    "waktu_recovery": "01/02/2023 15:38:35",
                    "durasi_response_time": 1607,
                    "durasi_recovery_time": 585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL KAPUK MUARA NO 38  RT.7 RW.1 KEL KAPUK MUARA KEC PENJARINGAN JAKARTA UTARA ( DEKAT WARUNG ANTON / DEPAN POS RW 01 ) ",
                    "no_telp_pelapor": "081222233093",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM ) NO TOKEN 2202 3434 6778 2025 2615 ID METER 86068845667  SISA 100 KWH PELANGGAN PERNAH LAPOR DENGAN NO: K5423011903869 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM PELANGGAN MENGINGINKAN DITINDAK LANJUTI DIATAS PUKUL 12:00 WIB DIKARENAKAN RUMAH KOSONG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105099",
                    "waktu_lapor": "01/02/2023 15:02:27",
                    "waktu_response": "01/02/2023 15:09:36",
                    "waktu_recovery": "01/02/2023 15:31:12",
                    "durasi_response_time": 429,
                    "durasi_recovery_time": 1296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ismayadi",
                    "alamat_pelapor": "Nusa Tenggara Barat Dusun Pelepok. Desa Mesanggok",
                    "no_telp_pelapor": "6281944028907",
                    "keterangan_pelapor": "Tidak bisa masuk pulsa listrik, sudah di coba beberapa kali",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020105104",
                    "waktu_lapor": "01/02/2023 15:02:51",
                    "waktu_response": "01/02/2023 15:05:02",
                    "waktu_recovery": "01/02/2023 18:02:48",
                    "durasi_response_time": 131,
                    "durasi_recovery_time": 10666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi ahmad jayadi",
                    "alamat_pelapor": "perumahan grand sulawesi blok g ",
                    "no_telp_pelapor": "6282393559897",
                    "keterangan_pelapor": "selalu gagal dalam pengisian token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105111",
                    "waktu_lapor": "01/02/2023 15:03:18",
                    "waktu_response": "01/02/2023 15:47:48",
                    "waktu_recovery": "01/02/2023 15:51:07",
                    "durasi_response_time": 2670,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAMA ZISOKHI LAROSA",
                    "alamat_pelapor": "JL BROMO NO.39 UJUNG",
                    "no_telp_pelapor": "6281375654245",
                    "keterangan_pelapor": "saya mau tanya kenapa tagihan listrik saya sejak bulan Juli 2022 sampai Januari 2023 terus meningkat sampai 50% bahkan lebih .sementara pemakaian listrik saya ttp stabil dan tidak ada penambahan. dan utk bulan februari ini kembali normal seperti biasa dikisaran 3- 4 juta.  bagai mana perhitungan nya. karena sangat jauh . yg saya kwatirkan nanti bulan Maret akan melonjak lagi.saya mohon utk diperhatikan.kalau perlu tolong team dari PLN mengecek meteran listrik kita apakah ada masalah atau tidak. terimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020105113",
                    "waktu_lapor": "01/02/2023 15:03:31",
                    "waktu_response": "01/02/2023 15:11:18",
                    "waktu_recovery": "01/02/2023 15:58:07",
                    "durasi_response_time": 467,
                    "durasi_recovery_time": 2809,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP NADA",
                    "alamat_pelapor": "JL RAYA MAUK KM 3,4 NO.44 RT 5  RW 1 KEL PRIUK JAYA KEC PRIUK TANGERANG  // DEKAT RS SARI ASIH",
                    "no_telp_pelapor": "08128999335",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SETEMPAT EKSEKUSI SHUNTRIP. MOHON DAPAT DIKONFIRMASI 081519993339 KARENA SETEMPAT KOSONG SESUAI INFO PELANGGAN SUDAH MENDAPATKAN ARAHAN DARI PETUGAS UNTUK MENAIKAN MCB DAN SAAT INI MCB SUDAH ON NAMUN PTL TETAP PADAM TERKAIT K5423013103295",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020105120",
                    "waktu_lapor": "01/02/2023 15:04:03",
                    "waktu_response": "01/02/2023 15:14:38",
                    "waktu_recovery": "01/02/2023 16:28:09",
                    "durasi_response_time": 635,
                    "durasi_recovery_time": 4411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "014651",
                    "nama_pelapor": "BP TUKIYO",
                    "alamat_pelapor": "DK TELUK NO.28 DS SAMBIREJO RT.1 RW.3  KEC.MANTINGAN KAB.NGAWI. LOKASI : DARI PASAR KEDUNG MIRI KE KIRI 200M",
                    "no_telp_pelapor": "085353648999",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. PEMOHON MENGAKU SEBAGAI PEMILIK BANGUNAN. (SESUAI INFO PELANGGAN 07.30 AKAN DILAKUKAN RENOVASI RUMAH)CC.54.NURNOVIANA TGL 01/02/23 (PKL 15:22 WIB) SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT .ID TIKET: 12G0AMC.NO TELEPON: 085353648999\\nCC.54.JUNIYATI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MANTINGAN"
                },
                {
                    "no_laporan": "K5423020105123",
                    "waktu_lapor": "01/02/2023 15:04:10",
                    "waktu_response": "01/02/2023 15:05:27",
                    "waktu_recovery": "01/02/2023 19:26:16",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 15649,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitri",
                    "alamat_pelapor": "perumahan Grand Sulawesi ",
                    "no_telp_pelapor": "6282343626562",
                    "keterangan_pelapor": "Tidak dapat memasukan nomor token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105125",
                    "waktu_lapor": "01/02/2023 15:04:25",
                    "waktu_response": "01/02/2023 15:10:38",
                    "waktu_recovery": "01/02/2023 15:28:31",
                    "durasi_response_time": 373,
                    "durasi_recovery_time": 1073,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDO PRADIANSYAH",
                    "alamat_pelapor": "LK IV JL GALANG GG JATI NO 36 RT 008 RW 004",
                    "no_telp_pelapor": "081365648412",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK FEBRUARI 2023= 31362 ST BERDASARKAN ANGKA STAND 01/02/2023= 31131 REK BELUM DILUNASI. DIHUNI. TIDAK BERPAGAR. MUDAH DIJANGKAU PETUGAS. TIDAK TAU PETUGAS RUTIN DATANG ATAU TIDAK. ID 126120338063",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020105137",
                    "waktu_lapor": "01/02/2023 15:04:52",
                    "waktu_response": "01/02/2023 15:20:25",
                    "waktu_recovery": "01/02/2023 15:44:24",
                    "durasi_response_time": 933,
                    "durasi_recovery_time": 1439,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "robika adi mohamad arif",
                    "alamat_pelapor": "DN CLAKET No. RT. 0 RW. 0 CLAKET",
                    "no_telp_pelapor": "6281235413201",
                    "keterangan_pelapor": "angka meter tidak bergerak sepertiinnya kwh meter rusak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PACET"
                },
                {
                    "no_laporan": "K5423020105140",
                    "waktu_lapor": "01/02/2023 15:05:26",
                    "waktu_response": "01/02/2023 15:29:24",
                    "waktu_recovery": "01/02/2023 15:40:02",
                    "durasi_response_time": 1438,
                    "durasi_recovery_time": 638,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dyanita Ardhana",
                    "alamat_pelapor": "GG GENTENG BANDAR 1 No. 34 RT.000 RW.00 GENTENG",
                    "no_telp_pelapor": "6285647880681",
                    "keterangan_pelapor": "tagihan saya naik terus padahal jumlah electronik di rumah saya sdh berkurang ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP INDRAPURA"
                },
                {
                    "no_laporan": "K5423020105142",
                    "waktu_lapor": "01/02/2023 15:05:33",
                    "waktu_response": "01/02/2023 15:06:47",
                    "waktu_recovery": "01/02/2023 15:10:38",
                    "durasi_response_time": 74,
                    "durasi_recovery_time": 231,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 9",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105147",
                    "waktu_lapor": "01/02/2023 15:05:57",
                    "waktu_response": "01/02/2023 15:07:14",
                    "waktu_recovery": "01/02/2023 15:10:45",
                    "durasi_response_time": 77,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE FERRUM No.12 GD SERPONG",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105148",
                    "waktu_lapor": "01/02/2023 15:06:07",
                    "waktu_response": "01/02/2023 15:36:32",
                    "waktu_recovery": "01/02/2023 16:03:41",
                    "durasi_response_time": 1825,
                    "durasi_recovery_time": 1629,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DADANG ",
                    "alamat_pelapor": "PERUM BCM KP CIANTRA KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI. DEKAT PT CIPTA GRAHA ANDALAS",
                    "no_telp_pelapor": "081219751861",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN  DENGAN NO METER 56603746951 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERKENA BLOCKING PEMBELIAN. DATA PADA AP2T TERDAPAT ANGSURAN P2TL NAMUN STATUS BATAL TGL 01/01/23. SISA KWH 0.36\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105152",
                    "waktu_lapor": "01/02/2023 15:06:19",
                    "waktu_response": "01/02/2023 15:27:57",
                    "waktu_recovery": "01/02/2023 17:51:03",
                    "durasi_response_time": 1298,
                    "durasi_recovery_time": 8586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kohir",
                    "alamat_pelapor": "perum griya citra permai",
                    "no_telp_pelapor": "6283899987255",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105153",
                    "waktu_lapor": "01/02/2023 15:06:23",
                    "waktu_response": "01/02/2023 15:07:29",
                    "waktu_recovery": "01/02/2023 15:10:52",
                    "durasi_response_time": 66,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL KP DARU TENGAH RT16/1 DARU JMB",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105157",
                    "waktu_lapor": "01/02/2023 15:06:50",
                    "waktu_response": "01/02/2023 15:07:40",
                    "waktu_recovery": "01/02/2023 15:10:59",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL PR BSD BLOK A-3 NO.04 SEK XII",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105158",
                    "waktu_lapor": "01/02/2023 15:07:10",
                    "waktu_response": "01/02/2023 15:51:54",
                    "waktu_recovery": "01/02/2023 16:16:49",
                    "durasi_response_time": 2684,
                    "durasi_recovery_time": 1495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHAKIKI",
                    "alamat_pelapor": "KOMPLEK PASAR SARIMALAHA JL. KEMAKMURAN RT-5 RW-2 DS PASAR SARIMALAHA KEC. TIDORE KOTA TIDORE KEPULAUAN PROF MALUKU UTARA (KAWASAN KOMPLEK PASAR).",
                    "no_telp_pelapor": "082264761516",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 32029337923 DAN SISA 12 KWH. NO TOKEN 6437 3155 1426 0499 8993 DAN 3630 4219 6174 3728 0504",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SOA SIU"
                },
                {
                    "no_laporan": "K5323020100624",
                    "waktu_lapor": "01/02/2023 15:07:25",
                    "waktu_response": "01/02/2023 15:08:32",
                    "waktu_recovery": "01/02/2023 15:28:54",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 1222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP. DEDI ",
                    "alamat_pelapor": "JL. GRAHA INDAH D13/4 RT 2/ RW 10, KEL JAKAMULYA, BEKASI SELATAN",
                    "no_telp_pelapor": "628158876418",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5523013100664, TERKAIT PERMOHONAN PEMIDAHAN APP STATUS SELESAI DENGAN KETERANGAN PELANGGAN DIHUBUNGI VIA WA NAMUN MENURUT PELANGGAN TIDAK ADA KONFIRMASI DARI PIHAK PLN. PELANGGAN MENGANCAM JIKA TIDAK ADA KONFIRMASI AKAN MEMBERIKAN RATING BINTANG SATU",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105162",
                    "waktu_lapor": "01/02/2023 15:07:39",
                    "waktu_response": "01/02/2023 15:12:59",
                    "waktu_recovery": "01/02/2023 17:39:39",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 8800,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMANSYAH",
                    "alamat_pelapor": "KOMP BULOG BLOK D JL BANGUNAN BARAT  NO 24 RT 6/6 KEL KAYU PUTIH KEC PULOGADUNG JAKTIM ",
                    "no_telp_pelapor": "082113335079",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL PADAM ) SISA = 25 KWH. NO TOKEN : 1177 5751 5853 7012 9389",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105163",
                    "waktu_lapor": "01/02/2023 15:07:57",
                    "waktu_response": "01/02/2023 15:15:23",
                    "waktu_recovery": "01/02/2023 15:23:55",
                    "durasi_response_time": 446,
                    "durasi_recovery_time": 512,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "JL PERUM GRIYA ASRI CLUSTER KENARI KK CKD GRIYA ASRI C07 NO 33 RT 001/010 KEL CIKANDE KEC CIKANDE KAB SERANG ACUAN LOKASI -",
                    "no_telp_pelapor": "089653030736",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN ID PEL 539611615376 SEKITAR TGL 17/01/23 DILAKUKAN PERGANTIAN APP OLEH PETUGAS, TERDAPAT SISA 68 KWH YANG BELUM DI KONVERSIKAN DARI NO METER LAMA 46001573974 KE METER BARU 14460917819",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020105166",
                    "waktu_lapor": "01/02/2023 15:08:06",
                    "waktu_response": "02/02/2023 08:58:14",
                    "waktu_recovery": "02/02/2023 10:55:06",
                    "durasi_response_time": 64208,
                    "durasi_recovery_time": 7012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DS BAHOMAKMUR KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TGL 15/04/22 PROSES PB ( 1.300 VA) DENGAN NO AGENDA  312119912204033849  BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA DENGAN NO LAPOR K5423013004116. SESUAI INFO PELANGGAN BELUM DITINDAKLANJUTI. BELUM ADA TINDAK LANJUT   DARI PETUGAS PELANGGAN MERASA KECWA . PELANGGAN  SUDAH LAPOR DENGAN  NO K5423013102824 NAMUN TIDAK KONFIRMASI DALAM WAKTU 1 X 6 JAM ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105171",
                    "waktu_lapor": "01/02/2023 15:08:21",
                    "waktu_response": "01/02/2023 15:25:49",
                    "waktu_recovery": "01/02/2023 15:32:14",
                    "durasi_response_time": 1048,
                    "durasi_recovery_time": 385,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "beniadharianto",
                    "alamat_pelapor": "JL MAWAR BLK U8 No.0 RT.000 RW.00 MARGA ASIH",
                    "no_telp_pelapor": "6282317496683",
                    "keterangan_pelapor": "listrik padam ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020105173",
                    "waktu_lapor": "01/02/2023 15:08:30",
                    "waktu_response": "01/02/2023 15:19:15",
                    "waktu_recovery": "01/02/2023 20:18:21",
                    "durasi_response_time": 645,
                    "durasi_recovery_time": 17946,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSTAKIM",
                    "alamat_pelapor": "KP TJ.KURUNG No. RT.1 RW.1 TJ.KURUNG",
                    "no_telp_pelapor": "6285269406708",
                    "keterangan_pelapor": "no meter sama ada nm dua ats nm rika marlena sama sumarno",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLAMBANGAN UMPU"
                },
                {
                    "no_laporan": "K5423020105177",
                    "waktu_lapor": "01/02/2023 15:08:51",
                    "waktu_response": "01/02/2023 17:57:30",
                    "waktu_recovery": "01/02/2023 18:08:58",
                    "durasi_response_time": 10119,
                    "durasi_recovery_time": 688,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BERNADUS JAUN",
                    "alamat_pelapor": "Dusun 3 Desa Singura",
                    "no_telp_pelapor": "6282213517980",
                    "keterangan_pelapor": "gagal memasukkan token listrik yang dibeli",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PARIGI"
                },
                {
                    "no_laporan": "K5423020105178",
                    "waktu_lapor": "01/02/2023 15:08:57",
                    "waktu_response": "01/02/2023 15:19:40",
                    "waktu_recovery": "01/02/2023 15:43:12",
                    "durasi_response_time": 643,
                    "durasi_recovery_time": 1412,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ACHMAD BANU JULIANTO",
                    "alamat_pelapor": "Jl. Citra Graha Blk. C No.10",
                    "no_telp_pelapor": "6281234197432",
                    "keterangan_pelapor": "Memasukkan nomer token selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5523020100620",
                    "waktu_lapor": "01/02/2023 15:09:58",
                    "waktu_response": "01/02/2023 15:12:26",
                    "waktu_recovery": "01/02/2023 15:32:26",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 1200,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETUT REMEN ",
                    "alamat_pelapor": "JL DANAU POSO NO 111 BR SEMAWANG KEL SANUR KEC DENPASAR SELATAN KOTA DENPASAR LOKASI : DEKAT HIGH KEBAB/ SANUR BEER GARDEN",
                    "no_telp_pelapor": "0361280681",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN PEMINDAHAN APP METER TGL 31/1/2023 KE UNIT DAN SUDAH DIHUBUNGI OLEH PETUGAS NAMUN PELANGGAN TIDAK MENGANGKAT TLP TSB. DAN SAAT INI PELANGGAN INGIN DIHUBUNGI KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SANUR"
                },
                {
                    "no_laporan": "K5423020105198",
                    "waktu_lapor": "01/02/2023 15:11:33",
                    "waktu_response": "01/02/2023 15:19:13",
                    "waktu_recovery": "01/02/2023 15:28:35",
                    "durasi_response_time": 460,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006012469",
                    "nama_pelapor": "miraliliananova@gmail.com",
                    "alamat_pelapor": "PERUMAHAN TAMAN GRIYA ASRI JALAN BERLIAN X BLOK C6 NO 5 RT 03 RW 011 DESA CILEBUT BARAT, SUKARAJA KABUPATEN BOGOR 16170",
                    "no_telp_pelapor": "081238508730",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT. PELANGGAN MELAPOR CATAT METER MANDIRI DENGAN ANGKA STAND 23911. NAMUN TAGIHAN YANG MUNCUL ANGKA YANG TERCATAT 23942. PELANGGAN MENGINGINKAN KOREKSI TAGIHAN REKENING. ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020105199",
                    "waktu_lapor": "01/02/2023 15:11:25",
                    "waktu_response": "01/02/2023 15:16:34",
                    "waktu_recovery": "01/02/2023 15:44:31",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 1677,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhika yaban",
                    "alamat_pelapor": "KP RANCA MOYAN CIBOGO CISAUK No. RT.17 RW.3 CIBOGO CIS",
                    "no_telp_pelapor": "6281386171397",
                    "keterangan_pelapor": "listrik mati padam. diperiksa voltase berlebih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105202",
                    "waktu_lapor": "01/02/2023 15:11:41",
                    "waktu_response": "01/02/2023 15:14:30",
                    "waktu_recovery": "01/02/2023 16:12:11",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 3461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TUTI",
                    "alamat_pelapor": "JL MAMPANG PRAPATAN II NO 7 RT-6 / RW-5 KEL MAMPANG PRAPATAN KEC MAMPANG . ACUAN: DEKAT ALFAMART",
                    "no_telp_pelapor": "0217987750",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI . TGL 01/02/23 PELANGGAN DENGAN NO METER 14045607083 MELALUKAN PEMB ELIAN TOKEN NAMUN PADA SAT DIINPUT GAGAL , PADA DATA PA2SPT TERTERA:  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! . SISA 12.86. LAPORAN DIALIHKAN KE G5123020101510 CC.51.DWIIDA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105206",
                    "waktu_lapor": "01/02/2023 15:11:59",
                    "waktu_response": "01/02/2023 15:24:01",
                    "waktu_recovery": "01/02/2023 15:46:47",
                    "durasi_response_time": 722,
                    "durasi_recovery_time": 1366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000564370",
                    "nama_pelapor": "IBU LIN",
                    "alamat_pelapor": "KP. NEGLASARI RT.9 RW.10 NO.19, KEL. MANGGAHANG KEC.BALEENDAH KAB.BANDUNG 40375",
                    "no_telp_pelapor": "08812398986",
                    "keterangan_pelapor": "LEBIH TAGIH REK FEBRUARI 2023 STAND AKHIR 52826 STAND AWAL 52721 . STAND APP TGL 01/02/2023 52762. REKENING BULAN FEBRUARI 2023 BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5423020105214",
                    "waktu_lapor": "01/02/2023 15:13:24",
                    "waktu_response": "01/02/2023 15:28:18",
                    "waktu_recovery": "01/02/2023 17:51:16",
                    "durasi_response_time": 894,
                    "durasi_recovery_time": 8578,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kohir",
                    "alamat_pelapor": "PR GRIYA CITRA PERMAI BLK SK No.27 KERESEK",
                    "no_telp_pelapor": "6283899987255",
                    "keterangan_pelapor": "isi token gagal terus sampe beli token 2x",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020105215",
                    "waktu_lapor": "01/02/2023 15:13:33",
                    "waktu_response": "01/02/2023 15:16:50",
                    "waktu_recovery": "01/02/2023 15:28:09",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 679,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL JL DANAU BRATAN 3 BLK AD 3-2",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105221",
                    "waktu_lapor": "01/02/2023 15:13:50",
                    "waktu_response": "01/02/2023 16:13:26",
                    "waktu_recovery": "01/02/2023 18:24:10",
                    "durasi_response_time": 3576,
                    "durasi_recovery_time": 7844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "147666",
                    "nama_pelapor": "BP RONI",
                    "alamat_pelapor": "KP RAWA KEDAUNG JL RUKO MUTIARA PALM GG DARUSSALAM NO. 138 RT 06 RW 14 KEL CENGKARENG TIMUR KEC CENGKARENG JAKARTA BARAT ",
                    "no_telp_pelapor": "02122543134",
                    "keterangan_pelapor": "TGL 04/12/2022 PENANGANAN GANGGUAN APP RUSAK  OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.  MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID PEL 546300951642",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105222",
                    "waktu_lapor": "01/02/2023 15:13:53",
                    "waktu_response": "01/02/2023 15:17:08",
                    "waktu_recovery": "01/02/2023 15:29:31",
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 743,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "PR VIRGINIA VILLAGE DANVILLE No.12 GD SERPONG",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105223",
                    "waktu_lapor": "01/02/2023 15:14:10",
                    "waktu_response": "01/02/2023 15:17:19",
                    "waktu_recovery": "01/02/2023 15:29:40",
                    "durasi_response_time": 189,
                    "durasi_recovery_time": 741,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL PER.LIPPO TAMAN UBUD VI NO.75",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105225",
                    "waktu_lapor": "01/02/2023 15:14:17",
                    "waktu_response": "01/02/2023 15:16:34",
                    "waktu_recovery": "01/02/2023 17:06:23",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 6589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "22090343637",
                    "nama_pelapor": "BP HENDRIK",
                    "alamat_pelapor": "PERUM CIBUBUR CITY BLOK C5 NO.3 RT 003/20 KEL NAGRAK KEC GUNUNG PUTRI KAB BOGOR. ACUAN LOKASI : DEKAT KOTA WISATA",
                    "no_telp_pelapor": "081298913222",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 22090343637 MELAKUKAN PEMBELIAN SEBESAR RP. 1.000.000,- DAN NO TOKEN 6784 2339 1338 0605 8367 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA USED.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020105226",
                    "waktu_lapor": "01/02/2023 15:14:29",
                    "waktu_response": "01/02/2023 15:17:28",
                    "waktu_recovery": "01/02/2023 15:30:05",
                    "durasi_response_time": 179,
                    "durasi_recovery_time": 757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.15 SEK XII",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105232",
                    "waktu_lapor": "01/02/2023 15:14:48",
                    "waktu_response": "01/02/2023 16:13:42",
                    "waktu_recovery": "01/02/2023 18:25:19",
                    "durasi_response_time": 3534,
                    "durasi_recovery_time": 7897,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri wahyuningsih",
                    "alamat_pelapor": "Jl. Ratna No.16",
                    "no_telp_pelapor": "6281211001147",
                    "keterangan_pelapor": "sdh di isi melalui gopay sebesar 50rb, tidak masuk, ingin di lakukan pengisian berulang namun tidak bisa masuk ke pengisian token..\\nlistrik untuk usaha tolong segera di tindaklanjuti..",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5323020100629",
                    "waktu_lapor": "01/02/2023 15:15:31",
                    "waktu_response": "01/02/2023 15:23:29",
                    "waktu_recovery": "01/02/2023 16:11:01",
                    "durasi_response_time": 478,
                    "durasi_recovery_time": 2852,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "KP BOJONG MENTENG JL CIPNEDAWA LAMA NO.41 RT-4 / RW-6 KEL BOJONG MENTENG KEC RAWA LUMBU KOTA BEKASI (DKT PT SIANTAR TOP)",
                    "no_telp_pelapor": "087871107922",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN GAGAL PERSIL MENYALA, SISA STROOM 13.38 KWH. DENGAN NO METER 32032355862. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020105236",
                    "waktu_lapor": "01/02/2023 15:15:25",
                    "waktu_response": "01/02/2023 15:18:15",
                    "waktu_recovery": "01/02/2023 20:53:32",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 20117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ondi",
                    "alamat_pelapor": "JL LETJEN SUPRAPTO No.19 RT.19 RW.7 SUMURBATU",
                    "no_telp_pelapor": "6285768289259",
                    "keterangan_pelapor": "tidak bisa input token listrik (GAGAL)",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105237",
                    "waktu_lapor": "01/02/2023 15:15:35",
                    "waktu_response": "01/02/2023 15:26:40",
                    "waktu_recovery": "01/02/2023 16:03:12",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 2192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "didal saputra",
                    "alamat_pelapor": "jl raya Babakan Madang, kp cipambuan RT/rw 001/002 no 20 , masuk dari gang widut dekat rumah pak rt nur",
                    "no_telp_pelapor": "6283819498719",
                    "keterangan_pelapor": "sebelumnya kilo meter rusak, dan sisa pulsa saya masih di atas 40, setelah di ganti oleh pihak pln dengan yang baru, pulsa saya tidak kembali, saya coba datang ke pln gunung putri, malah saya yang bayar denda, pulsa saya belum kembali, mohon bantuannya ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020105248",
                    "waktu_lapor": "01/02/2023 15:16:30",
                    "waktu_response": "01/02/2023 15:25:56",
                    "waktu_recovery": "01/02/2023 15:38:26",
                    "durasi_response_time": 566,
                    "durasi_recovery_time": 750,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "KOMP PERKANTORAN JL JAYAKARTA CENTER BLK E2 NO.8 KEL MANGGA DUA SELATAN KEC SAWAH BESAR JAKPUS, BELAKANG HOTEL THE PRIMA",
                    "no_telp_pelapor": "0216242525",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN TGL 01/02/23 DATANG PETUGAS BERMAKSUD MELAKUKAN PERGANTIAN APP, NAMUN TANPA SURAT TUGAS DAN ID CARD ,PETUGAS TSB MENGANCAM UNTUK DILAKUKAN PENYEGELAN JIKA TIDAK BERSEDIA UNTUK DILAKUKAN PERGANTIAN. PELANGGAN MENGINGINKAN APABILA ADA PERGANTIAN APP PETUGAS DAPAT MEMBAWA SURAT TUGAS. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.CC.54.AMELIA.0216242525.12G0AA3.TGL 01/02/23.PUKUL 15:21 WIB. LAPOR KEMBALI. CC.54.EKA.CSOI. 01/02/23. PUKUL 15.24 WIB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105250",
                    "waktu_lapor": "01/02/2023 15:16:26",
                    "waktu_response": "01/02/2023 15:18:19",
                    "waktu_recovery": "01/02/2023 15:27:09",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 530,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "vinsentius venddy",
                    "alamat_pelapor": "JL RATU SEPUDAK No.00 RT.0 RW.0 SUNGAI GAR",
                    "no_telp_pelapor": "6282272188760",
                    "keterangan_pelapor": "Token listrik tidak dapat terisi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020105252",
                    "waktu_lapor": "01/02/2023 15:16:39",
                    "waktu_response": "01/02/2023 15:20:09",
                    "waktu_recovery": "01/02/2023 16:20:54",
                    "durasi_response_time": 210,
                    "durasi_recovery_time": 3645,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dengkol Kropos",
                    "alamat_pelapor": "PR VILLA PEGANDEN BLOK H No.014 RT.0 RW.0",
                    "no_telp_pelapor": "6289613255022",
                    "keterangan_pelapor": "tidak bisa isi ulang pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020105260",
                    "waktu_lapor": "01/02/2023 15:17:40",
                    "waktu_response": "01/02/2023 15:51:23",
                    "waktu_recovery": "01/02/2023 15:58:57",
                    "durasi_response_time": 2023,
                    "durasi_recovery_time": 454,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHETRA ",
                    "alamat_pelapor": "JL JL. DUSUN EMBACANG GEDANG RT 4  KEL  EMBACANG GEDANG KEC  TANAH SEPENGGAL LINTAS KAB. BUNGO JAMBI",
                    "no_telp_pelapor": "08127319347",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES RESTITUSI PROSES PB ( R1T/900 VA ) DENGAN NO KODE BOOKING 8875530000015065. PEMOHON MENGAKU SEBAGAI ANAK PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUARA BUNGO"
                },
                {
                    "no_laporan": "K5423020105268",
                    "waktu_lapor": "01/02/2023 15:18:50",
                    "waktu_response": "01/02/2023 15:37:22",
                    "waktu_recovery": "01/02/2023 16:01:23",
                    "durasi_response_time": 1112,
                    "durasi_recovery_time": 1441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105272",
                    "waktu_lapor": "01/02/2023 15:19:14",
                    "waktu_response": "01/02/2023 15:37:51",
                    "waktu_recovery": "01/02/2023 16:02:07",
                    "durasi_response_time": 1117,
                    "durasi_recovery_time": 1456,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dadang",
                    "alamat_pelapor": "perukoan hj.embun",
                    "no_telp_pelapor": "6283874370639",
                    "keterangan_pelapor": "nomor pelanggan terkena blokir",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105274",
                    "waktu_lapor": "01/02/2023 15:19:25",
                    "waktu_response": "01/02/2023 15:20:43",
                    "waktu_recovery": "01/02/2023 16:17:12",
                    "durasi_response_time": 78,
                    "durasi_recovery_time": 3389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUMARTO",
                    "alamat_pelapor": "JL KH MAS MANSYUR   NO 27  RT 01/8  KEL  KEBON KACANG KEC TAMAH ABANG JAK PUS ( DEKAT RUSUN TANAH ABANG ) ",
                    "no_telp_pelapor": "02131924120",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI PROSES PINDAH APP PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105285",
                    "waktu_lapor": "01/02/2023 15:19:54",
                    "waktu_response": "01/02/2023 15:29:31",
                    "waktu_recovery": "01/02/2023 16:11:19",
                    "durasi_response_time": 577,
                    "durasi_recovery_time": 2508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Luki tri ambarsari",
                    "alamat_pelapor": "JL SMAN 7 KP KRANGGAN No. RT.2 RW.1 JATI SAMPU",
                    "no_telp_pelapor": "6282123396842",
                    "keterangan_pelapor": "pemakaian listrik tidak sesuai dengan tagihan listrik\\n\\nsetiap bulan saya bayar listri 750rb\\nsedangkan saya hanya menggunakan lampu, air, kipas & pompa kolam ikan saja\\n\\nmohon untuk dicek apakah di rumah saya ada yg mencuri meteran sehingga tagihan saya menjadi besar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105288",
                    "waktu_lapor": "01/02/2023 15:20:28",
                    "waktu_response": "01/02/2023 16:12:10",
                    "waktu_recovery": "01/02/2023 17:35:42",
                    "durasi_response_time": 3102,
                    "durasi_recovery_time": 5012,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUNU TRIHARTANTO",
                    "alamat_pelapor": "DN JAYAN No. 0 0 RT 2 RW 0, KEBONAGUNG, IMOGIRI, KAB. BANTUL, DAERAH ISTIMEWA YOGYAKARTA",
                    "no_telp_pelapor": "085100237454 ",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI RESTITUSI BP PROSES PB R1T/1300VA DENGAN KODE BOOKING 8875540003156784. TGL 11/06/2021 BP DAN STROOM AWAL/UJL TELAH  DILUNASI. INFO PELANGGAN SUDAH DATANG KEKANTOR PLN TERKAIT PADA TGL 15/01/2023 MENYERAHKAN BERKAS, NAMUN PETUGAS FRONT OFFICE MENGINFORMASIKAN BIAYA TSB SUDAH DIRESTITUSI NAMUN PELANGGAN MENERIMA",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020105289",
                    "waktu_lapor": "01/02/2023 15:20:20",
                    "waktu_response": "01/02/2023 15:20:54",
                    "waktu_recovery": "01/02/2023 15:28:17",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 443,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL PR DASANA INDAH BLK RD2 NO.11A",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105293",
                    "waktu_lapor": "01/02/2023 15:20:35",
                    "waktu_response": "01/02/2023 16:27:37",
                    "waktu_recovery": "01/02/2023 16:59:19",
                    "durasi_response_time": 4022,
                    "durasi_recovery_time": 1902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAFIZ / hafiz_arrafi_",
                    "alamat_pelapor": "KAMPUNG MERDEKA DSN. KEDUNGMALING III RT. 019 RW. 008 DS. KEDUNGMALING KEC. SOOKO KAB. MOJOKERTO (DEPAN TOKO LOUHAN ELEKTRONIK)",
                    "no_telp_pelapor": "081249265164",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103272, PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH  9070,44. LAPOR ULANG CC.52.KHARISMA.SM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020105303",
                    "waktu_lapor": "01/02/2023 15:21:15",
                    "waktu_response": "01/02/2023 15:21:42",
                    "waktu_recovery": "01/02/2023 15:28:58",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 436,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL KP CARANG PULANG RT 1/1 LEGOK",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105304",
                    "waktu_lapor": "01/02/2023 15:21:23",
                    "waktu_response": "01/02/2023 16:03:07",
                    "waktu_recovery": "01/02/2023 16:05:48",
                    "durasi_response_time": 2504,
                    "durasi_recovery_time": 161,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDO",
                    "alamat_pelapor": "JL SOBIH WARU TMR No. RT. RW. WARU",
                    "no_telp_pelapor": "6282332050300",
                    "keterangan_pelapor": "Selalu gagal ketika memasukan token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020105317",
                    "waktu_lapor": "01/02/2023 15:22:04",
                    "waktu_response": "01/02/2023 15:23:17",
                    "waktu_recovery": "01/02/2023 15:30:21",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 424,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.16 SEK XII",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K3223020100292",
                    "waktu_lapor": "01/02/2023 15:22:10",
                    "waktu_response": "01/02/2023 15:29:45",
                    "waktu_recovery": "01/02/2023 16:12:19",
                    "durasi_response_time": 455,
                    "durasi_recovery_time": 2554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUR",
                    "alamat_pelapor": "MAN 7 SRENGSENG SAWAH, JL BINAWARGA NO. - RT 8 RW 7, KEL SRENGSENG SAWAH, KEC JAGA KARSA, KOTA JAKARTA SELATAN",
                    "no_telp_pelapor": "628176426944",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI BANGUNAN SEKITAR TAMAN, PEMOHON SEBAGAI PEMOHON DENGAN NO ID PEL 547401232797, PEMOHON MENGAKU YANG DIKUASAKAN DENGAN NO NIK 3174090709640011. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105328",
                    "waktu_lapor": "01/02/2023 15:22:56",
                    "waktu_response": "01/02/2023 15:24:46",
                    "waktu_recovery": "01/02/2023 15:41:44",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewa Bagus",
                    "alamat_pelapor": "JL KOKROSONO RT.3 RW.6 KOKROSONO",
                    "no_telp_pelapor": "6281339603898",
                    "keterangan_pelapor": "listrik saya di curi oleh tetangga, adik saya di tetapkan sebagai saksi, meteran rumah kami di bawah oleh petugas PLN,infonya akan di ganti sore ini, tetapi belum ada tindakan oleh petugas PLN hingga sekarang pukul 15.21",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020105329",
                    "waktu_lapor": "01/02/2023 15:23:02",
                    "waktu_response": "01/02/2023 15:57:27",
                    "waktu_recovery": "01/02/2023 16:02:43",
                    "durasi_response_time": 2065,
                    "durasi_recovery_time": 316,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IMAS",
                    "alamat_pelapor": "JALAN WENGGA JAYA AGUNG, JALUR 12, NO 262, KEL. BAAMANG BARAT, KECAMATAN BAAMANG, KABUPATEN KOTAWARINGIN TIMUR",
                    "no_telp_pelapor": "6285705325943",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 47359, ST APP (saat ini) TGL 24/01/2023 = 47113. REK (TELAH DILUNASI). (INFO PELANGGAN RUMAH KOSONG HINGGA AKHIR MARET, BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU, PETUGAS DATANG SETIAP TGL 17). ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMPIT"
                },
                {
                    "no_laporan": "K5423020105340",
                    "waktu_lapor": "01/02/2023 15:24:24",
                    "waktu_response": "01/02/2023 16:02:11",
                    "waktu_recovery": "01/02/2023 19:40:16",
                    "durasi_response_time": 2267,
                    "durasi_recovery_time": 13085,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MERI ",
                    "alamat_pelapor": "JL JENDRAL BASUKI RAHMAT NO 6 RT 4/6 KEL CIPINANG BESAR SELATAN KEC JATINEGARA JAKARTA TIMUR // DEKAT TIKI GERAI PASAR GEMBRONG BARU ",
                    "no_telp_pelapor": "089688280651",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 278.33 KWH.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020105341",
                    "waktu_lapor": "01/02/2023 15:24:19",
                    "waktu_response": "01/02/2023 15:28:20",
                    "waktu_recovery": "01/02/2023 16:55:53",
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 5253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAMBANG HERMANTO",
                    "alamat_pelapor": "DS KELAPA PSR.V L.PKM",
                    "no_telp_pelapor": "6281269511119",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan pemakaian.\\ndi tagihkan pemakaian 52 kWh sementara yg tertera di kilometer saya hanya 4 kWh.mohon tindak lanjut ny bapak/ibu PLN yg terhormat.karena tagihan saya tidak sesuai.terimakasih banyak bapak/ibu.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020105343",
                    "waktu_lapor": "01/02/2023 15:24:33",
                    "waktu_response": "01/02/2023 15:49:27",
                    "waktu_recovery": "01/02/2023 15:52:28",
                    "durasi_response_time": 1494,
                    "durasi_recovery_time": 181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022962923",
                    "nama_pelapor": "BP RYAN",
                    "alamat_pelapor": "KANTIN MELDYS, JALAN ROROJONGRANG RAYA BLOK U NO. 90, RT 4, RW 25, KECAMATAN MELONG, KOTA CIMAHI.",
                    "no_telp_pelapor": "08122121893",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. BELUM ADA PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 285,19.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020105345",
                    "waktu_lapor": "01/02/2023 15:24:39",
                    "waktu_response": "01/02/2023 15:29:55",
                    "waktu_recovery": "01/02/2023 16:46:21",
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 4586,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PONIDI ",
                    "alamat_pelapor": "DK KIOS PALANG SRAGO NO - RT-2 / RW-8 JL BY PASS KEL MOJAYAN KEC KLATEN TENGAH KAB KLATEN PROV JATENG // SETEMPAT BENGKEL ",
                    "no_telp_pelapor": "082221811422",
                    "keterangan_pelapor": "TGL 01/2/23 PERGANTIAN APP OLEH PETUGAS PLN DIKARENAKAN APP RUSAK. SESUAI INFO PELANGGAN, DI APP LAMA 14281031923 MASIH ADA SISA KWH (TIDAK MENGETAHUI SISA KWH). MOHON DIKONVERSI KW APP BARU 45105335215.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020105347",
                    "waktu_lapor": "01/02/2023 15:24:40",
                    "waktu_response": "01/02/2023 16:04:15",
                    "waktu_recovery": "01/02/2023 16:27:23",
                    "durasi_response_time": 2375,
                    "durasi_recovery_time": 1388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endi Erlan",
                    "alamat_pelapor": "KK GRAND WISATA AA 12 No.26 RT.000 RW.00 LMBNG SARI",
                    "no_telp_pelapor": "628569986679",
                    "keterangan_pelapor": "kepada yth pln unit playanan planggan mustika jaya , mohon di bantu untuk penurunan daya listrik dari 33000 va menjadi 4400 va ,an.planggan DAINA ERITA ,IDpel : 537420409341 / no kwh.14366472232 .karena sdh tdk diperlukan daya sebesar itu ,dan penyewa sdh tdk diperpanjang lg.atas bantuan pln kami ucapkan terima kasih.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020105364",
                    "waktu_lapor": "01/02/2023 15:27:08",
                    "waktu_response": "01/02/2023 15:29:07",
                    "waktu_recovery": "01/02/2023 15:50:19",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 1272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RONALD",
                    "alamat_pelapor": "JL SETH ADJI No. 0  RT 1 RW 0, PANARUNG, PAHANDUT, KOTA PALANGKARAYA, KALIMANTAN TENGAH",
                    "no_telp_pelapor": "02180607000",
                    "keterangan_pelapor": "TGL 16/01/2023 PEMBAYARAN BIAYA PROSES PD (R1T / 2200  VA - B2 / 16500 VA) DENGAN NO AGENDA 224000522212299556 DAN 2240055036514. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. YBS MENGINGINKAN DILAKUKAN REALISASI TGL 02/02/23 JIKA TIDAK AKAN MENGHUBUNGI PLN 123 KEMBALI.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PALANGKARAYA TIMUR"
                },
                {
                    "no_laporan": "K5323020100648",
                    "waktu_lapor": "01/02/2023 15:27:17",
                    "waktu_response": "01/02/2023 15:32:27",
                    "waktu_recovery": "01/02/2023 15:57:43",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 1516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU SANTI ",
                    "alamat_pelapor": "JL SADAKELING 31 /107 KEC LENGKONG KEL BURANGRANG KOTA BANDUNG ",
                    "no_telp_pelapor": "0227321801",
                    "keterangan_pelapor": "GANGGUAN LPB GAGAL , VKRN 43, PTL MENYALA SISA STROOM 27413 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020105367",
                    "waktu_lapor": "01/02/2023 15:27:13",
                    "waktu_response": "01/02/2023 15:27:40",
                    "waktu_recovery": "01/02/2023 17:32:05",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 7465,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "romo",
                    "alamat_pelapor": "jl Moh Sholeh 1",
                    "no_telp_pelapor": "6285810488023",
                    "keterangan_pelapor": "masalah restitusi,sudah 3bulan belum ada pencairan dari pihak PLN \\ndengan no registrasi 5411012147207",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105368",
                    "waktu_lapor": "01/02/2023 15:27:22",
                    "waktu_response": "01/02/2023 15:31:53",
                    "waktu_recovery": "01/02/2023 15:39:31",
                    "durasi_response_time": 271,
                    "durasi_recovery_time": 458,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marseline Rihi",
                    "alamat_pelapor": "JL ANGKASA INDAH No.0 RT.3 RW.2 ANGKASA",
                    "no_telp_pelapor": "6281344652428",
                    "keterangan_pelapor": "mati lampu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JAYAPURA"
                },
                {
                    "no_laporan": "K3223020100295",
                    "waktu_lapor": "01/02/2023 15:28:08",
                    "waktu_response": "01/02/2023 15:30:06",
                    "waktu_recovery": "02/02/2023 07:34:13",
                    "durasi_response_time": 118,
                    "durasi_recovery_time": 57847,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MEI  ",
                    "alamat_pelapor": "JL Elysium Walk  NO  002  KEL  TANJUNG BUNGA KEC  TAMALATE KOTA MAKASSAR   ",
                    "no_telp_pelapor": "81283384543",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN  , VKRN 43  PTL NORMAL  SISA KWH  84.4, UPDATE LAPORAN K3223020100295 (CC.32.SUGIARTO01), UPDATE LAPORAN K3223020100295 MOHON BANTUAN DAN LAYANAN SECEPATNYA (CC.32.SUGIARTO01)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020105372",
                    "waktu_lapor": "01/02/2023 15:28:01",
                    "waktu_response": "01/02/2023 15:36:27",
                    "waktu_recovery": "01/02/2023 15:55:51",
                    "durasi_response_time": 506,
                    "durasi_recovery_time": 1164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febri Hastono",
                    "alamat_pelapor": "JL SANCANG DALAM No.0 RT.3 RW.7 KP BABAKAN",
                    "no_telp_pelapor": "6285925109464",
                    "keterangan_pelapor": "pengajuan pasang baru belum ada realisasi nya 5382112142665\\n5382112142666\\n5382112142667\\n5382112142668 lokasi sudah mau di gunakan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105375",
                    "waktu_lapor": "01/02/2023 15:28:05",
                    "waktu_response": "01/02/2023 15:28:34",
                    "waktu_recovery": "01/02/2023 15:43:02",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 868,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "JL PER BSD BLOK C7 NO.06 SEK 1-6",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105383",
                    "waktu_lapor": "01/02/2023 15:28:32",
                    "waktu_response": "01/02/2023 15:29:09",
                    "waktu_recovery": "01/02/2023 15:42:49",
                    "durasi_response_time": 37,
                    "durasi_recovery_time": 820,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.39 SEK XII",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105384",
                    "waktu_lapor": "01/02/2023 15:28:32",
                    "waktu_response": "01/02/2023 18:36:04",
                    "waktu_recovery": "01/02/2023 22:47:23",
                    "durasi_response_time": 11252,
                    "durasi_recovery_time": 15079,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isra",
                    "alamat_pelapor": "XX BANUARAN NAN XX RT. 05/ RW II No.0 RW.",
                    "no_telp_pelapor": "6285374366878",
                    "keterangan_pelapor": "pembengkakan tagihan listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020105385",
                    "waktu_lapor": "01/02/2023 15:28:38",
                    "waktu_response": "01/02/2023 17:15:17",
                    "waktu_recovery": "01/02/2023 18:02:34",
                    "durasi_response_time": 6399,
                    "durasi_recovery_time": 2837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herman",
                    "alamat_pelapor": "JL PELITA TAENG No.0 RT.0 RW.0 TAENG",
                    "no_telp_pelapor": "6281342992545",
                    "keterangan_pelapor": "gagal saat pengisian token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020105392",
                    "waktu_lapor": "01/02/2023 15:28:57",
                    "waktu_response": "01/02/2023 15:29:21",
                    "waktu_recovery": "01/02/2023 15:44:23",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 902,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "PR CLUSTER VIVACIA KAWASAN EMINENT 4 G.12 No.09 RT.0 RW.0 PAGEDANGAN",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105394",
                    "waktu_lapor": "01/02/2023 15:29:19",
                    "waktu_response": "01/02/2023 15:29:55",
                    "waktu_recovery": "01/02/2023 15:44:14",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 859,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE EXMORE No.30 GD SERPONG",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105400",
                    "waktu_lapor": "01/02/2023 15:29:36",
                    "waktu_response": "01/02/2023 15:40:57",
                    "waktu_recovery": "01/02/2023 16:04:47",
                    "durasi_response_time": 681,
                    "durasi_recovery_time": 1430,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bpk Sevrin Nono",
                    "alamat_pelapor": "rumah dekat kantor desa manubhara",
                    "no_telp_pelapor": "6281338508915",
                    "keterangan_pelapor": "mohon bantuan pemasangan kwh meter  atas nama wilhemlmina Anu dgn nomor regis  stastus lunas 4373012045454 ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BAJAWA"
                },
                {
                    "no_laporan": "K5323020100653",
                    "waktu_lapor": "01/02/2023 15:30:40",
                    "waktu_response": "01/02/2023 15:31:41",
                    "waktu_recovery": "01/02/2023 15:33:23",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "007695482",
                    "nama_pelapor": "IBU ANAS",
                    "alamat_pelapor": "PR KORPRI SINGKIL BLOK C NO 114",
                    "no_telp_pelapor": "085943303357",
                    "keterangan_pelapor": "MOHON KOREKSI TAGUHAN BULAN JANUARI 2023\\nSTAND METER PLN : 6314 / TGL 29 JANUARI 2023\\nSTAND METER PELANGGAN : 6182 / TGL 30 JANUARI 2023\\nMOHON KONFIRMASI TERKAIT TAGIHAN REKENING BULAN JANUARI 2023,",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOYOLALI"
                },
                {
                    "no_laporan": "K5423020105412",
                    "waktu_lapor": "01/02/2023 15:31:04",
                    "waktu_response": "01/02/2023 15:33:10",
                    "waktu_recovery": "01/02/2023 17:06:15",
                    "durasi_response_time": 126,
                    "durasi_recovery_time": 5585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Debby Aulia R",
                    "alamat_pelapor": "PR METLAND TRANSYOGI RUKO PTM I No.1 CILEUNGSI",
                    "no_telp_pelapor": "628118195779",
                    "keterangan_pelapor": "Ingin tambah daya listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5523020100640",
                    "waktu_lapor": "01/02/2023 15:31:30",
                    "waktu_response": "01/02/2023 16:13:53",
                    "waktu_recovery": "01/02/2023 19:56:08",
                    "durasi_response_time": 2543,
                    "durasi_recovery_time": 13335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CINDRA BUDI",
                    "alamat_pelapor": "JL CEMARA 3 PR PURI GARDEN BLOK  B4 NO.9 KEL PEGADUNGAN KEC KALI DERES JAKBAR / DEPAN CITRA 1",
                    "no_telp_pelapor": "628561728036",
                    "keterangan_pelapor": "INFO PELANGGAN BERKEBERATAN UNTUK MENUNGGU 7 HARI KERJA TERKAIT NO LAPOR K5323020100438",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105415",
                    "waktu_lapor": "01/02/2023 15:31:30",
                    "waktu_response": "01/02/2023 15:36:43",
                    "waktu_recovery": "01/02/2023 17:00:59",
                    "durasi_response_time": 313,
                    "durasi_recovery_time": 5056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SELI ",
                    "alamat_pelapor": "KK  GADING BUKIT  INDAH  JL JL BUKIT GADING RAYA  BL  TC NO 5 KEL  KELAPA GADING KEC  KELAPA GADING PERMAI  ACUAN SAMPING RS MITRA KELUARGA KELAPA GADING ",
                    "no_telp_pelapor": "02129451014",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA KWH 1800",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020105416",
                    "waktu_lapor": "01/02/2023 15:31:24",
                    "waktu_response": "01/02/2023 15:32:09",
                    "waktu_recovery": "01/02/2023 15:44:04",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "SUMBER KEPOH . TAMAN SARI. KEC DRINGU . PROBOLINGGO",
                    "no_telp_pelapor": "081232725453",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 2716, ST APP (saat ini) TGL 01/02/2023 = 2696. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR DAN TERKUNCI (JIKA PELANGGAN KELUAR), APP SULIT DIJANGKAU DAN TIDAK MENGETAHUI KEDATANGAN PETUGAS).",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5323020100655",
                    "waktu_lapor": "01/02/2023 15:31:39",
                    "waktu_response": "01/02/2023 15:36:42",
                    "waktu_recovery": "01/02/2023 15:57:29",
                    "durasi_response_time": 303,
                    "durasi_recovery_time": 1247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "PR VILA BOGOR INDAH 3 JL- BLOK.BA1 NO.9 RT- RW- KEL KEDUNG HALANG KEC BOGOR UTARA KOTA BOGOR \\n",
                    "no_telp_pelapor": "08129454481",
                    "keterangan_pelapor": "BELUM ADA REALISASI PERMOHONAN PERGESERAN KWH METER NO AGENDA 538210562301314847 NO REG 5382133003403 TGL BAYAR 01/02/2023 STATUS PROSES PLN SAMPAI PEMBAYARAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105424",
                    "waktu_lapor": "01/02/2023 15:32:10",
                    "waktu_response": "01/02/2023 15:59:21",
                    "waktu_recovery": "01/02/2023 16:06:50",
                    "durasi_response_time": 1631,
                    "durasi_recovery_time": 449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "setiawan",
                    "alamat_pelapor": "DN SPD SEKUBING No.",
                    "no_telp_pelapor": "6285750110583",
                    "keterangan_pelapor": "kenapa kwh saat isi token listrik selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINTANG"
                },
                {
                    "no_laporan": "K5423020105427",
                    "waktu_lapor": "01/02/2023 15:32:18",
                    "waktu_response": "01/02/2023 15:38:26",
                    "waktu_recovery": "01/02/2023 15:58:48",
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 1222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sunan Giri Muttaqin",
                    "alamat_pelapor": "JL SWADAYA RAYA No.1 RT.9 RW.3",
                    "no_telp_pelapor": "6281366912721",
                    "keterangan_pelapor": "Selalu gagal mengisi token, padahal nomor token yang saya masukan sudah benar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020105428",
                    "waktu_lapor": "01/02/2023 15:32:21",
                    "waktu_response": "01/02/2023 15:54:37",
                    "waktu_recovery": "01/02/2023 19:44:19",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 13782,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firman Ramdhani",
                    "alamat_pelapor": "PR PESONA ALAM JATINANGOR B04- 21 No. JATIMUKTI",
                    "no_telp_pelapor": "6285659897959",
                    "keterangan_pelapor": "Permohonan perubahan Daya, Perum Pesona Alam Jatinangor Blok B4 No. 21 ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG SARI"
                },
                {
                    "no_laporan": "K5423020105429",
                    "waktu_lapor": "01/02/2023 15:32:27",
                    "waktu_response": "01/02/2023 15:48:50",
                    "waktu_recovery": "01/02/2023 16:11:24",
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 1354,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ida Farida",
                    "alamat_pelapor": "Jl. Kp. Asem No.110",
                    "no_telp_pelapor": "6289636947078",
                    "keterangan_pelapor": "ngisi token selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105435",
                    "waktu_lapor": "01/02/2023 15:32:46",
                    "waktu_response": "01/02/2023 16:14:47",
                    "waktu_recovery": "01/02/2023 17:13:31",
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 3524,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julila Afdal",
                    "alamat_pelapor": "JL H SANUSI TLAMAN",
                    "no_telp_pelapor": "6281278443956",
                    "keterangan_pelapor": "sudah beberapa kali input nomer Token tapi gagal terus ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020105437",
                    "waktu_lapor": "01/02/2023 15:33:09",
                    "waktu_response": "01/02/2023 17:05:51",
                    "waktu_recovery": "01/02/2023 17:17:12",
                    "durasi_response_time": 5562,
                    "durasi_recovery_time": 681,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rio Augusto Gunawan",
                    "alamat_pelapor": "Jl. Bumi Pancoran Raya A No.5",
                    "no_telp_pelapor": "628111689771",
                    "keterangan_pelapor": "tidak ditemukan kabel listrik dari pln untuk konek",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020105442",
                    "waktu_lapor": "01/02/2023 15:33:49",
                    "waktu_response": "02/02/2023 04:51:58",
                    "waktu_recovery": "02/02/2023 04:55:21",
                    "durasi_response_time": 47889,
                    "durasi_recovery_time": 203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL BUNOBOGU NO- RT-3RW-2 DN SATU DS DOMAG MEKAR KEC BUNOBOGU KAB BUOL // DEPAN ORANGE MART ",
                    "no_telp_pelapor": "082230903378",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR AWAL DESEMBER DILAKUKAN BONGKAR RAMPUNG OLEH PETUGAS DILOKASI. SESUAI INFO PELANGGAN SEKITAR AWAL BULAN DESEMBER 22 PELANGGAN DATANG KE APL SETEMPAT UNTUK PELUNASAN DAN MELENGKAPI DATA UNTUK PENYAMBUNGAN KEMBALI, PADA AP2T ID PEL TERDAFTAR LAYANAN PRABAYAR. NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEOK"
                },
                {
                    "no_laporan": "K5423020105459",
                    "waktu_lapor": "01/02/2023 15:35:41",
                    "waktu_response": "01/02/2023 15:40:50",
                    "waktu_recovery": "01/02/2023 16:34:16",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 3206,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tedi",
                    "alamat_pelapor": "KP BLUWO No.0 RT.3 RW.3 SK LAKSANA",
                    "no_telp_pelapor": "6285889995900",
                    "keterangan_pelapor": "Token listrik gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020105461",
                    "waktu_lapor": "01/02/2023 15:35:51",
                    "waktu_response": "01/02/2023 15:38:46",
                    "waktu_recovery": "01/02/2023 15:40:58",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA ",
                    "alamat_pelapor": "JL RAYA SEMINYAK NO 19A KEL  SEMINYAK KEC  KUTA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "082235744088",
                    "keterangan_pelapor": "TGL  6/1/23  PROSES PB (B2/82500 VA) DENGAN NO  REG 5512011118057 . TGL  25/1/23 BP DAN UJL  TELAH DILUNASI.TGL 26/1/23  PADA STATUS AP2T TELAH ADA PEMBUATAN SPK DAN PDL AWAL.HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020105462",
                    "waktu_lapor": "01/02/2023 15:35:44",
                    "waktu_response": "01/02/2023 15:48:53",
                    "waktu_recovery": "01/02/2023 16:39:10",
                    "durasi_response_time": 789,
                    "durasi_recovery_time": 3017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "JL LUMBU TENGAH 4C NO 236A RT 003 RW 029 KEL BOJONG RAWA LUMBU KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "02129710500",
                    "keterangan_pelapor": "MOHON BANTUAN INFORMASI DAN PENANGANAN. PELANGGAN MENGELUHKAN TERKAIT TERDAPAT TIANG LISTRIK YANG TERDAPAT PADA HALAMAN RUMAH. SESUAI INFO YBS BARU MEMBELI RUMAH DAN JIKA MEMANG TIANG TSB KEWENANGAN PLN YBS MENGINGINKAN BUKTI SURAT DARI AREA SETEMPAT. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN MENGINGINKAN INFORMASI LEBIH LANJUT DARI AREA ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020105471",
                    "waktu_lapor": "01/02/2023 15:36:54",
                    "waktu_response": "01/02/2023 15:39:01",
                    "waktu_recovery": "01/02/2023 16:21:56",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 2575,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Heri kristianto",
                    "alamat_pelapor": "KP CILANDAK No. RT.3 RW.1 CIRANGKONG",
                    "no_telp_pelapor": "6281287811992",
                    "keterangan_pelapor": "mcb hangus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5523020100648",
                    "waktu_lapor": "01/02/2023 15:37:10",
                    "waktu_response": "01/02/2023 15:38:15",
                    "waktu_recovery": "01/02/2023 15:55:13",
                    "durasi_response_time": 65,
                    "durasi_recovery_time": 1018,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL - KP KAUM PANDAK NO - RT 04 RW 03 KEL KARADENAN KEC CIBINONG KAB BOGOR PROV JAWA BARAT",
                    "no_telp_pelapor": "087780098226",
                    "keterangan_pelapor": "MOHON PELANGGAN DIKONFIRMASI, PELANGGAN PENDAFTARAN PB (R1MT/900VA)\\nKODE PEMBAYARAN : 5382112141798\\nNO AGENDA : 538219912212207049\\nBP LUNAS PADA TGL (20/12/2022), PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI. PENGADUAN TERKAIT : K5522122700638, K1423013000377",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020105477",
                    "waktu_lapor": "01/02/2023 15:37:26",
                    "waktu_response": "01/02/2023 15:43:01",
                    "waktu_recovery": "01/02/2023 17:05:56",
                    "durasi_response_time": 335,
                    "durasi_recovery_time": 4975,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sarni La Djani",
                    "alamat_pelapor": "Kosan Orange Depan SMA 8 Kota Ternate Kamar No W",
                    "no_telp_pelapor": "6285228445819",
                    "keterangan_pelapor": "Meter tidak bisa pengisian Mtoken dan telah pengaduan tgl 31 januari 2023 belum di tangani dengan no pengaduan G3223013100667",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020105478",
                    "waktu_lapor": "01/02/2023 15:37:29",
                    "waktu_response": "01/02/2023 15:52:36",
                    "waktu_recovery": "01/02/2023 16:02:01",
                    "durasi_response_time": 907,
                    "durasi_recovery_time": 565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwanda prayoga",
                    "alamat_pelapor": "JL SUMBER AGUNG No.0",
                    "no_telp_pelapor": "6285669786971",
                    "keterangan_pelapor": "kwh meter buram",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105479",
                    "waktu_lapor": "01/02/2023 15:37:31",
                    "waktu_response": "01/02/2023 15:46:40",
                    "waktu_recovery": "01/02/2023 16:03:02",
                    "durasi_response_time": 549,
                    "durasi_recovery_time": 982,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "09012802",
                    "nama_pelapor": "BP SALMAN",
                    "alamat_pelapor": "JL MULYOREJO PERTANIA NO.16 RT.04 RW.01 MUL, MULYOREJO, MULYOREJO, KOTA SURABAYA, JAWA TIMUR",
                    "no_telp_pelapor": "082257776744",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. SUDAH DILAKUKAN REALISASI OLEH PETUGAS DAN PENGAJUAN PROSES MIGRASI (R1 / 1300 VA - R1T / 1300 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 511029922301213462 DAN NO REG 5110217030844, SESUAI INFO PELANGGAN BELUM MENDAPATKAN INFORMASI NO REGISTER UNTUK PEMBAYARAN TAGIHAN SUSULAN.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020105481",
                    "waktu_lapor": "01/02/2023 15:37:47",
                    "waktu_response": "01/02/2023 15:57:30",
                    "waktu_recovery": "01/02/2023 16:13:26",
                    "durasi_response_time": 1183,
                    "durasi_recovery_time": 956,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUYITNO",
                    "alamat_pelapor": "DN BALONG RT-12 / RW-7 DESA GERIH KEC GERIH KAB NGAWI (DEKAT AGEN BRILINK ) ",
                    "no_telp_pelapor": "085233633127",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14006426291 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. SISA 10 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAWI"
                },
                {
                    "no_laporan": "K5423020105482",
                    "waktu_lapor": "01/02/2023 15:37:55",
                    "waktu_response": "01/02/2023 16:24:46",
                    "waktu_recovery": "01/02/2023 16:45:18",
                    "durasi_response_time": 2811,
                    "durasi_recovery_time": 1232,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOH.YUSUF SANI",
                    "alamat_pelapor": "KP CIOMAS No.0 RT.006 RW.01 CIOMAS",
                    "no_telp_pelapor": "6281297425952",
                    "keterangan_pelapor": "Ada Token meteran rumah yang sudah tidak terpakai dikarenakan rumahnya sudah dirobohkan kurang lebih hampir 2 tahun dan sekarang meteran tersebut menempel di belakang rumah kami,mohon segera untuk di tangani agar terhindar dr hal hal yang tidak di inginkan,Terima Kasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020105488",
                    "waktu_lapor": "01/02/2023 15:38:48",
                    "waktu_response": "01/02/2023 15:55:29",
                    "waktu_recovery": "01/02/2023 16:15:24",
                    "durasi_response_time": 1001,
                    "durasi_recovery_time": 1195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukmim",
                    "alamat_pelapor": "DN BEKKAE No. PASELLOREN",
                    "no_telp_pelapor": "6282347670498",
                    "keterangan_pelapor": "gagal masuk token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SENGKANG"
                },
                {
                    "no_laporan": "K5423020105492",
                    "waktu_lapor": "01/02/2023 15:38:57",
                    "waktu_response": "01/02/2023 15:42:43",
                    "waktu_recovery": "01/02/2023 16:23:56",
                    "durasi_response_time": 226,
                    "durasi_recovery_time": 2473,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Murni jaya Hia",
                    "alamat_pelapor": "sitelu ewali",
                    "no_telp_pelapor": "6281397223742",
                    "keterangan_pelapor": "padam sebagian",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NIAS BARAT"
                },
                {
                    "no_laporan": "K5423020105494",
                    "waktu_lapor": "01/02/2023 15:39:08",
                    "waktu_response": "01/02/2023 15:52:54",
                    "waktu_recovery": "01/02/2023 16:02:06",
                    "durasi_response_time": 826,
                    "durasi_recovery_time": 552,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariyanto",
                    "alamat_pelapor": "JL SUMBER AGUNG METRO K No.0",
                    "no_telp_pelapor": "6283153960367",
                    "keterangan_pelapor": "kWh buram",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105500",
                    "waktu_lapor": "01/02/2023 15:39:29",
                    "waktu_response": "01/02/2023 15:49:25",
                    "waktu_recovery": "01/02/2023 15:51:27",
                    "durasi_response_time": 596,
                    "durasi_recovery_time": 122,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kudori",
                    "alamat_pelapor": "JL DS SINUNUKAN 4 BLOK B",
                    "no_telp_pelapor": "628218484886",
                    "keterangan_pelapor": "info tambah daya pak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5123020101108",
                    "waktu_lapor": "01/02/2023 15:39:53",
                    "waktu_response": "01/02/2023 15:50:23",
                    "waktu_recovery": "01/02/2023 16:21:24",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 1861,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIA LESTARI",
                    "alamat_pelapor": "PR CITRA GRAND CLUSTER YELLOW LEAF BLOK I NO 35 KEL SAMBIROTO KEC TEMBALANG KOTA SEMARANG",
                    "no_telp_pelapor": "08111091803",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PROSES PD TARIF R1T DAYA 1300 VA KE TARIF R1T DAYA 2200 VA  DENGAN NO AGENDA 523030122301260267  DAN NO REGISTER 5230315086198 BP BELUM DILUNASI, PELANGGAN INGIN DI BATALKAN DIKARENAKAN PELANGGAN AKAN MENGAJUKAN PERMOHONAN KE DAYA 3500 VA.  PELANGGAN SUDAH LAPOR DENGAN NO LAPOR K5123013101297 STATUS APKT SELESAI NAMUN BELUM ADA TINDAK LANJUT. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020105505",
                    "waktu_lapor": "01/02/2023 15:40:01",
                    "waktu_response": "01/02/2023 16:20:56",
                    "waktu_recovery": "01/02/2023 21:08:22",
                    "durasi_response_time": 2455,
                    "durasi_recovery_time": 17246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "009603075",
                    "nama_pelapor": "BAPAK DJUNÉT",
                    "alamat_pelapor": "PERUM PONDOK ASRI BLOCK H NO. 8DESA WARUNGDOWO RT 02/ RW 04KECAMATAN POHJENTREK KABUPATEN PASURUANJAWA TIMUR",
                    "no_telp_pelapor": "085108463999",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD BERIKUT MIGRASI (R1 / 450 VA) - (R1T / 900 VA). BERDASARKAN DATA PADA AP2T (KELURAHAN DAN KECAMATAN TIDAK SESUAI). DENGAN NO. KTP PEMILIK 3573020509620003 AN. DJUNET HARSOJO DENGAN STROOM AWAL Rp. 100.000,- PEMOHON MENGAKU SEBAGAI BANGUNAN",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PASURUAN KOTA"
                },
                {
                    "no_laporan": "K5423020105508",
                    "waktu_lapor": "01/02/2023 15:40:28",
                    "waktu_response": "01/02/2023 15:42:38",
                    "waktu_recovery": "01/02/2023 17:56:56",
                    "durasi_response_time": 130,
                    "durasi_recovery_time": 8058,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL LATSITARDA No. 0  RT 0 RW 0, KAMBU, KAMBU, KOTA KENDARI, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082246792795",
                    "keterangan_pelapor": "TGL 07/11/2022 PROSES PB (R1MT / 900 VA) MELALUI LOKET PLN DENGAN KODE BOOKING 8875540003980804. TGL 07/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN. TERKAIT K5223011701360",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WUA WUA"
                },
                {
                    "no_laporan": "K5423020105510",
                    "waktu_lapor": "01/02/2023 15:40:40",
                    "waktu_response": "01/02/2023 15:48:09",
                    "waktu_recovery": "01/02/2023 17:08:12",
                    "durasi_response_time": 449,
                    "durasi_recovery_time": 4803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002274653",
                    "nama_pelapor": "MARLIYANTO",
                    "alamat_pelapor": "PERMATA DEPOK MIRAH 2 L17 NO.4, PONDOK JAYA, CIPAYUNG DEPOK JAWA - BARAT 16438",
                    "no_telp_pelapor": "081210355107",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER APP  DIKARENAKAN RENOVASI RUMAH DENGAN NO. KTP PEMILIK 3276013006770011 AN. MARLIYANTO  PEMOHON MENGAKU SEBAGAI PEMILIK TERKAIT PENGAJUAN TERSEBUT MOHON PELANGGAN DAPAT DIHUBUNGI",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020105512",
                    "waktu_lapor": "01/02/2023 15:40:55",
                    "waktu_response": "01/02/2023 20:47:14",
                    "waktu_recovery": "01/02/2023 20:50:40",
                    "durasi_response_time": 18379,
                    "durasi_recovery_time": 206,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YOAN ",
                    "alamat_pelapor": "JL PUTRI BUNGSU RT -/- NO. 26 KEL. MATAHALSAN KEC. TANJUNG BALAI UTARA KOTA TANJUNG BALAI PROV SUMUT  (BELAKANG PAJAK STASIUN/ KK RUMAH POTONG) ",
                    "no_telp_pelapor": "082367115752",
                    "keterangan_pelapor": "\\nMOHON TINDAK LANJUT DAN PENYELESAIAN, PELANGGAN MERASA REK BULAN FEB 23 DI TAGIHKAN BESAR. STAND AWAL 39733 STAND AKHIR 40076. DATA ACMT 40276. STAND APP TGL 01/02/23 40307 . YBS MENGINGINKAN INFORMASI LEBIH LANJUT DARI APL SETEMPAT DAN KEBERATAN UNTUK MELAKUKAN PEBAYARAN TERSEBUT. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5423020105517",
                    "waktu_lapor": "01/02/2023 15:41:13",
                    "waktu_response": "01/02/2023 15:43:22",
                    "waktu_recovery": "01/02/2023 15:46:26",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 184,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "KK SERPONG TERRACE BLK F9 No.8 SERPONG",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105520",
                    "waktu_lapor": "01/02/2023 15:41:35",
                    "waktu_response": "01/02/2023 15:43:35",
                    "waktu_recovery": "01/02/2023 15:46:13",
                    "durasi_response_time": 120,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "KK PURI HARMONI 2 BLOK-K NO. 12 No.0 LEGOK",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105522",
                    "waktu_lapor": "01/02/2023 15:41:52",
                    "waktu_response": "01/02/2023 15:44:06",
                    "waktu_recovery": "01/02/2023 16:30:21",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 2775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HIMAWAN ",
                    "alamat_pelapor": "JL SALAK RAYA NO 17 RT08/05 KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN JAKBAR",
                    "no_telp_pelapor": "0215804731",
                    "keterangan_pelapor": "LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA K5423020102908  MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 30/01/23 DIKENAKAN PEMUTUSAN UNTUK IDPEL 541102105923 A/N THOMAS SERANTAK. TERKAIT TUNGGAKAN REK DES 22. SESUAI INFO PELANGGAN IDPEL TSB TELAH DI AJUKAN BERHENTI BERLANGGANAN SEJAK 5 TAHUN YANG LALU, DAN DILOKASI HANYA TERPASANG 1 APP DENGAN IDPEL 541102105931 A/N LILIANA RUSLIM, DAN MENGGUNAKAN LAYANAN PRABAYAR, SESUAI INFO PELANGGAN DIKENAKAN PEMUTUSAN. PELANGGAN INFOKAN MENDUGA YANG MENUNGGAK ATAS NAMA THOMAS SERANTAK",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105523",
                    "waktu_lapor": "01/02/2023 15:41:52",
                    "waktu_response": "01/02/2023 16:29:17",
                    "waktu_recovery": "01/02/2023 18:00:26",
                    "durasi_response_time": 2845,
                    "durasi_recovery_time": 5469,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01104562887",
                    "nama_pelapor": "IBU NISA",
                    "alamat_pelapor": "PR BUMI CITRA LESTARI JL PENGASINAN RAYA BL I6 O 1  KEL PENGASINAN  KEC SAWANGAN DEPOK ACUAN :  GERBANG BCL ",
                    "no_telp_pelapor": "089630270794",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PINDAH APP  DIKARENAKAN ADA RENOVASI IDPEL : 538731982682 .  PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020105526",
                    "waktu_lapor": "01/02/2023 15:41:54",
                    "waktu_response": "01/02/2023 15:43:44",
                    "waktu_recovery": "01/02/2023 15:46:34",
                    "durasi_response_time": 110,
                    "durasi_recovery_time": 170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "PR GOLDEN STONE CLUSTER DIAMOND BLOK B No.6 DKH PINANG",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105528",
                    "waktu_lapor": "01/02/2023 15:42:19",
                    "waktu_response": "01/02/2023 15:43:54",
                    "waktu_recovery": "01/02/2023 15:46:48",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/30",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105530",
                    "waktu_lapor": "01/02/2023 15:42:32",
                    "waktu_response": "01/02/2023 15:49:51",
                    "waktu_recovery": "01/02/2023 15:59:23",
                    "durasi_response_time": 439,
                    "durasi_recovery_time": 572,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hurnaedy",
                    "alamat_pelapor": "DN SERIJATA RT. RW. PERIAN",
                    "no_telp_pelapor": "6287755904375",
                    "keterangan_pelapor": "Tidak bisa diisi pulsa ,,tertulis REJECT, mohon bantuannya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020105531",
                    "waktu_lapor": "01/02/2023 15:42:36",
                    "waktu_response": "01/02/2023 15:55:49",
                    "waktu_recovery": "01/02/2023 16:11:17",
                    "durasi_response_time": 793,
                    "durasi_recovery_time": 928,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mar Tono",
                    "alamat_pelapor": "DN GENTONG No. RT.2 RW.3 PASREPAN K",
                    "no_telp_pelapor": "6281358511084",
                    "keterangan_pelapor": "tidak bisa di isi pulsa muncul tulisan gagal udah di coba beberapa kali tetap muncul tulisan gagal sedangkan token yang di beli di cek udah benar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020105532",
                    "waktu_lapor": "01/02/2023 15:42:39",
                    "waktu_response": "01/02/2023 15:48:25",
                    "waktu_recovery": "01/02/2023 16:43:40",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 3315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "FERRY GUNADI",
                    "alamat_pelapor": "JL PUYUH DALAM No.5 RT.006 RW.09 SDG SERANG",
                    "no_telp_pelapor": "62895804805090",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020105536",
                    "waktu_lapor": "01/02/2023 15:42:58",
                    "waktu_response": "01/02/2023 15:53:10",
                    "waktu_recovery": "01/02/2023 16:01:56",
                    "durasi_response_time": 612,
                    "durasi_recovery_time": 526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariyanto",
                    "alamat_pelapor": "JL SUMBER AGUNG METRO K No.0",
                    "no_telp_pelapor": "6283153960367",
                    "keterangan_pelapor": "kWh minta diganti",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105538",
                    "waktu_lapor": "01/02/2023 15:43:06",
                    "waktu_response": "02/02/2023 19:35:14",
                    "waktu_recovery": "02/02/2023 19:39:35",
                    "durasi_response_time": 100328,
                    "durasi_recovery_time": 261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FADLY",
                    "alamat_pelapor": "DESA TEKANA.KEC.BUANA PEMACA.OKU SELATAN.SUMATERA SELATAN",
                    "no_telp_pelapor": "085366775656",
                    "keterangan_pelapor": "TERKAIT: K5423012700288, KURANG TAGIH. ST AW 26689, ST AK 27588 REK JANUARI 2023, ST BERDASARKAN ANGKA ACMT JANUARI 2023 = 29102. REK (BELUM DILUNASI). RUMAH DIHUNI, BERPAGAR DAN TERKUNCI, KWH MUDAH DIJANGKAU DAN TIDAK TAHU PETUGAS RUTIN DATANG/TIDAK. ID PEL 147700020694 SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI Unit PLN SETEMPAT",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUARA DUA"
                },
                {
                    "no_laporan": "K5423020105541",
                    "waktu_lapor": "01/02/2023 15:43:38",
                    "waktu_response": "01/02/2023 15:50:01",
                    "waktu_recovery": "01/02/2023 16:15:23",
                    "durasi_response_time": 383,
                    "durasi_recovery_time": 1522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SLAMET ",
                    "alamat_pelapor": "GG GAYA NO 32 RT-9 / RW-1 KEL PASAR MINGGU KEC PASAR MINGGU KOTA JAKARTA SELATAN ACUAN : BELAKANG TERMINAL ISMA LAUNDRY",
                    "no_telp_pelapor": "082122517212",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH TIDAK BERKURANG) SEJAK 1 MINGGU YANG LALU. ID METER 14205750681. \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105546",
                    "waktu_lapor": "01/02/2023 15:43:59",
                    "waktu_response": "01/02/2023 19:36:43",
                    "waktu_recovery": "01/02/2023 22:37:39",
                    "durasi_response_time": 13964,
                    "durasi_recovery_time": 10856,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "julia karina",
                    "alamat_pelapor": "JL SUNAN GIRI No. RT.5 SUKA KARYA",
                    "no_telp_pelapor": "6282186892790",
                    "keterangan_pelapor": "Diperlukan Perubahan Daya secepatnya Untuk Kebutuhan Bisnis Rental Playstation Ruko",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5423020105548",
                    "waktu_lapor": "01/02/2023 15:44:20",
                    "waktu_response": "01/02/2023 17:27:32",
                    "waktu_recovery": "01/02/2023 17:29:48",
                    "durasi_response_time": 6192,
                    "durasi_recovery_time": 136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKI ERIK",
                    "alamat_pelapor": "JL PALEMBANG JAMBI  RT 03/01 KEL TELANG KEC BAYUNG LENCIR KAB MUSI BANYUASIN SUMATERA SELATAN ACUAN DEKAT SDN TELANG ",
                    "no_telp_pelapor": "02131990399",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 03/01/2023 TELAH DILUNASI PEMBAYARAN  PROSES PB (I2/23.000 VA)  DENGAN NO REG  1435011072635 . SESUAI INFO PELANGGAN TELAH DILAKUKAN SURVEY  NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. NO LAPOR SEBELUMNYA K5423011201082 ,K5423011804464 DAN K5423013104730",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BULIAN"
                },
                {
                    "no_laporan": "K5423020105549",
                    "waktu_lapor": "01/02/2023 15:44:11",
                    "waktu_response": "01/02/2023 15:52:21",
                    "waktu_recovery": "01/02/2023 16:02:10",
                    "durasi_response_time": 490,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwanda prayoga",
                    "alamat_pelapor": "JL SUMBER AGUNG No.0",
                    "no_telp_pelapor": "6285669786971",
                    "keterangan_pelapor": "kwh meter minta di ganti",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP METRO"
                },
                {
                    "no_laporan": "K5423020105551",
                    "waktu_lapor": "01/02/2023 15:44:16",
                    "waktu_response": "01/02/2023 15:46:03",
                    "waktu_recovery": "01/02/2023 16:37:03",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 3060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bambang Irawan",
                    "alamat_pelapor": "JL UTAMA No.5 RT.2 RW.6",
                    "no_telp_pelapor": "6281284420000",
                    "keterangan_pelapor": "Pembayaran Tagihan tidak sesuai dengan SWACAM yang saya ambil. Pemakaian saya 56 KWH... tagihan 80 ribuan... mendadak bengkak jadi 100 ribuan... mohon ditinjau ulang...",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020105566",
                    "waktu_lapor": "01/02/2023 15:45:19",
                    "waktu_response": "01/02/2023 15:48:34",
                    "waktu_recovery": "01/02/2023 15:53:22",
                    "durasi_response_time": 195,
                    "durasi_recovery_time": 288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000798556",
                    "nama_pelapor": "IBU APRIL",
                    "alamat_pelapor": "JL TITIRAN DALAM I NO 86 RT 02 RW 03  KEL SADANG SERANG KEC COBLONG KOTA BANDUNG ACUAN LOKASI DEKAT MINIMARKET INDOMARET ",
                    "no_telp_pelapor": "089608910976",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN. DENGAN NO TOKEN 25474681876903913984\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020105573",
                    "waktu_lapor": "01/02/2023 15:45:34",
                    "waktu_response": "01/02/2023 16:05:52",
                    "waktu_recovery": "01/02/2023 16:15:41",
                    "durasi_response_time": 1218,
                    "durasi_recovery_time": 589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nazarudin nazar",
                    "alamat_pelapor": "jln uwe salura",
                    "no_telp_pelapor": "6285395468084",
                    "keterangan_pelapor": "tdk bisa isi pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PALU KOTA"
                },
                {
                    "no_laporan": "K5323020100663",
                    "waktu_lapor": "01/02/2023 15:45:48",
                    "waktu_response": "01/02/2023 15:46:35",
                    "waktu_recovery": "01/02/2023 15:57:37",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 662,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01115693697",
                    "nama_pelapor": "IBU NINA TANJUNG",
                    "alamat_pelapor": "JL REBANA NO 6 RT-3 / RW-3 KEL TURANGGA KEC LENGKONG KOTA BANDUNG",
                    "no_telp_pelapor": "082216623450",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43. NO TOKEN 29219839053364290322. KONDISI PTL MENYALA. SISA STROOM 230.13 KWH NO METER 01115693697",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5523020100654",
                    "waktu_lapor": "01/02/2023 15:46:17",
                    "waktu_response": "01/02/2023 15:48:37",
                    "waktu_recovery": "01/02/2023 15:52:40",
                    "durasi_response_time": 140,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01121310062",
                    "nama_pelapor": "IBU HIDAYATI",
                    "alamat_pelapor": "DS DSN LENDANG BAGIK ",
                    "no_telp_pelapor": "081907225639",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.64\\nNO TOKEN 1009 2490 6174 3364 1627 DAN 4883 8414 6802 0294 4807",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020105579",
                    "waktu_lapor": "01/02/2023 15:46:18",
                    "waktu_response": "01/02/2023 16:11:16",
                    "waktu_recovery": "01/02/2023 17:07:57",
                    "durasi_response_time": 1498,
                    "durasi_recovery_time": 3401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "pemasangan bary",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020105589",
                    "waktu_lapor": "01/02/2023 15:47:10",
                    "waktu_response": "01/02/2023 15:47:57",
                    "waktu_recovery": "01/02/2023 15:50:37",
                    "durasi_response_time": 47,
                    "durasi_recovery_time": 160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SALIKAH",
                    "alamat_pelapor": "bolang ",
                    "no_telp_pelapor": "6283165494642",
                    "keterangan_pelapor": "kwhnya rusak ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020105591",
                    "waktu_lapor": "01/02/2023 15:47:10",
                    "waktu_response": "01/02/2023 15:50:15",
                    "waktu_recovery": "01/02/2023 16:15:30",
                    "durasi_response_time": 185,
                    "durasi_recovery_time": 1515,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REWIN",
                    "alamat_pelapor": "JL JATI PADANG GG MASJID AL RIDWAN 3 NO 88C RT-3 / RW-6 KEL JATI PADANG KEC PASAR MINGGU JAKSEL ",
                    "no_telp_pelapor": "081380643028",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 1/2/23 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER 14006641543 DAN PADA STATUS P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5523020100656",
                    "waktu_lapor": "01/02/2023 15:47:56",
                    "waktu_response": "01/02/2023 15:48:23",
                    "waktu_recovery": "01/02/2023 16:55:51",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 4048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAWAN",
                    "alamat_pelapor": "JL PR CLUS BANYAN VILLE BLK.H10 NO.01 KEL SERPONG KEC SERPONG KOTA TANGSEL. LOKASI : ",
                    "no_telp_pelapor": "62816842855",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 1.57\\nNO TOKEN : 0339 7898 7838 0701 3378.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105595",
                    "waktu_lapor": "01/02/2023 15:47:53",
                    "waktu_response": "01/02/2023 16:46:45",
                    "waktu_recovery": "01/02/2023 19:09:49",
                    "durasi_response_time": 3532,
                    "durasi_recovery_time": 8584,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "meidiana",
                    "alamat_pelapor": "JL SMU NEG 19 15 ULU",
                    "no_telp_pelapor": "6283157739688",
                    "keterangan_pelapor": "gagal masukin token ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020105598",
                    "waktu_lapor": "01/02/2023 15:48:01",
                    "waktu_response": "01/02/2023 15:48:35",
                    "waktu_recovery": "01/02/2023 15:50:11",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "PR GRIYA DAMAI CIATER No.04",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105601",
                    "waktu_lapor": "01/02/2023 15:48:19",
                    "waktu_response": "01/02/2023 15:48:49",
                    "waktu_recovery": "01/02/2023 15:51:16",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/31",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105602",
                    "waktu_lapor": "01/02/2023 15:48:30",
                    "waktu_response": "01/02/2023 16:14:03",
                    "waktu_recovery": "01/02/2023 18:23:33",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 7770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUTRI",
                    "alamat_pelapor": "PR DUTA GARDEN BLOK H NO 19 JL HUSEIN SASTRANEGARA KEL JURUMUDI KEC BENDA KOTA TANGERANG (ACUAN LOKASI: SEBELAH KAFE KONGJI)",
                    "no_telp_pelapor": "085156941028",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN TGL 01/02/23  DILAKUKAN PERGANTIAN APP DIKARENAKAN RUSAK DENGAN NO METER 32203921310 MENJADI NO METER 45103511569 NAMUN YBS MEMPUNYAI NO TOKEN YG BELUM DI INPUT KE  APP METER LAMA SEBESAR RP 500.000 1  KALI PEMBELIAN DGN NO TOKEN 5852 5797 0419 9921 4870.YBS MENGINGINKAN DIKONVERSI PADA NO METER BARU.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105607",
                    "waktu_lapor": "01/02/2023 15:48:39",
                    "waktu_response": "01/02/2023 15:49:11",
                    "waktu_recovery": "01/02/2023 15:51:23",
                    "durasi_response_time": 32,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "KK CLUSTER COSTA RICA E11 No.9 SERPONG",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100657",
                    "waktu_lapor": "01/02/2023 15:48:58",
                    "waktu_response": "01/02/2023 16:34:48",
                    "waktu_recovery": "01/02/2023 16:36:38",
                    "durasi_response_time": 2750,
                    "durasi_recovery_time": 110,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "86006816200",
                    "nama_pelapor": "BP RIDO ",
                    "alamat_pelapor": "DN BETEK BARAT RT 1 RW 1 DS BETEK KEC MOJOAGUNG KAB JOMBANG \\nLOKASI: DEKAT MASJID",
                    "no_telp_pelapor": "085669603063",
                    "keterangan_pelapor": "TGL 28/10/2022 PENANGANAN GANGGUAN PTL PADAM NYALA (900VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG (APP METER DICABUT). NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5322102802042. PELANGGAN DIBERIKAN SURAT BERITA ACARA. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MOJOAGUNG"
                },
                {
                    "no_laporan": "K5423020105609",
                    "waktu_lapor": "01/02/2023 15:48:59",
                    "waktu_response": "01/02/2023 15:49:22",
                    "waktu_recovery": "01/02/2023 15:51:30",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 128,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "KK PREMIER MANSION KAV M PDJ No.8 SRP",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105611",
                    "waktu_lapor": "01/02/2023 15:49:04",
                    "waktu_response": "01/02/2023 15:58:28",
                    "waktu_recovery": "02/02/2023 00:19:20",
                    "durasi_response_time": 564,
                    "durasi_recovery_time": 30052,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedy setiawan",
                    "alamat_pelapor": "DS TL KELAPA No.4 KARYA BARU",
                    "no_telp_pelapor": "628973873871",
                    "keterangan_pelapor": "meteran listrik mati ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5323020100666",
                    "waktu_lapor": "01/02/2023 15:49:07",
                    "waktu_response": "01/02/2023 15:49:52",
                    "waktu_recovery": "01/02/2023 16:29:17",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 2365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000083413",
                    "nama_pelapor": "BPK ERIK",
                    "alamat_pelapor": "KK KEMANG PRATAMA REGENCY JL KUMALA 2 BLOK M NO.26 KEL BOJONG RAWA LUMBU KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "081210001835",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN UNTUK KONFIRMASI ALASAN MENGAPA TAGIHAN SUSULAN KOMPENSASI UJL RP.388.640 DI NO REGISTERNYA 5374170008713 BARU DITAGIHAN SEMENTARA YBS SUDAH MENGGUNAKAN PRABAYAR SUDAH HAMPIR 2 TAHUN. \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020105615",
                    "waktu_lapor": "01/02/2023 15:49:43",
                    "waktu_response": "01/02/2023 15:59:29",
                    "waktu_recovery": "01/02/2023 16:15:39",
                    "durasi_response_time": 586,
                    "durasi_recovery_time": 970,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NATALIA ",
                    "alamat_pelapor": "PR RESIDENCE JL PANCORAN TIMUR RAYA NO.32A KEL PANCORAN KEC PANCORAN JAKSEL DEKAT ALFAMART",
                    "no_telp_pelapor": "081281099200",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 06/01/23, DILAKUKAN PENANGANAN APP RUSAK OLEH PETUGAS GANGGUAN DENGAN CARA DI SAMBUNG LANGSUNG DI APP. PELANGGAN DIBERIKAN BERITA ACARA NO LG:005281 MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 06/01/23, DILAKUKAN PENANGANAN APP RUSAK OLEH PETUGAS GANGGUAN DENGAN CARA DI SAMBUNG LANGSUNG DI APP. PELANGGAN DIBERIKAN BERITA ACARA NO LG:005281",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105616",
                    "waktu_lapor": "01/02/2023 15:49:40",
                    "waktu_response": "01/02/2023 15:55:08",
                    "waktu_recovery": "01/02/2023 16:33:08",
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 2280,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldi Satrianugraha",
                    "alamat_pelapor": "JL- KP SIMPUR TEGAL NO 86 RT 01/01 KEL CIANTRA KEC CIKARANG SELATAN KAB BEKASI JABAR // DEKAT TOKO JARI ",
                    "no_telp_pelapor": "6283105151189",
                    "keterangan_pelapor": "token sayah kenaph terblokir ya pak // MOHON BANTUAN DAN PENYELESAIAN TGL 01/02/2023 PELANGGAN DENGAN ID METER : 86003607644 TIDAK DAPAT MELAKUKAN TRANSAKSI PEMBELIAN TOKEN. DATA PADA P2APST BLOCKING PEMBELIAN NAMUN TIDAK TERDAPAT NO REG PEMBAYARANNYA. PTL TIDAK PADAM SISA 258 KWH.LAPOR KEMBALI TGL 01/02/2023 16:19 CC.54.MEGAWATI ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105618",
                    "waktu_lapor": "01/02/2023 15:50:16",
                    "waktu_response": "01/02/2023 15:55:57",
                    "waktu_recovery": "01/02/2023 20:14:34",
                    "durasi_response_time": 341,
                    "durasi_recovery_time": 15517,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DEDEH ",
                    "alamat_pelapor": "JL PEMUDA ASLI I NO 77B RT-3 / RW-3 KEL RAWA MANGUN KEC PULOGADUNG, JAKARTA TIMUR. ACUAN : DEPAN UNJ",
                    "no_telp_pelapor": "0214754974",
                    "keterangan_pelapor": "MOHON PERIKSA APP, ANGKA REGISTER APP TIDAK BEROPERASI SEJAK TGL 27/01/23 (SESUAI INFO PETUGAS YANG DATANG KE LOKASI).",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105620",
                    "waktu_lapor": "01/02/2023 15:50:34",
                    "waktu_response": "01/02/2023 16:57:36",
                    "waktu_recovery": "01/02/2023 17:08:29",
                    "durasi_response_time": 4022,
                    "durasi_recovery_time": 653,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aziza Putri hrp",
                    "alamat_pelapor": "jln.Raya Mandailing km 18 kel.pintupadang 2 kec.Batang Angkola kab.Tapanuli selatan prov.Sumatra utara ( Posisi rumah : di depan jln raya adaToko obat Aziza gabena )",
                    "no_telp_pelapor": "6283103715170",
                    "keterangan_pelapor": "Selamat siang bpk/ibu\\nMohon untuk pengaduan pemindahan tiang listrik karena berada tepat di depan rumah kami juga menghalangi jalan masuk ke rumah kami dan kami punya anak balita saya takut nanti di pegangin traponya soalnya tiang listrik nya tegangan tinggi dan rencana mau membangun tempat usaha di depan rumah ini\\nTerimakasih \\nmohon bantuannya bpk/ibu ¿",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020105624",
                    "waktu_lapor": "01/02/2023 15:50:56",
                    "waktu_response": "01/02/2023 16:46:01",
                    "waktu_recovery": "02/02/2023 07:34:24",
                    "durasi_response_time": 3305,
                    "durasi_recovery_time": 53303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risal Daengunyil",
                    "alamat_pelapor": "Jl. Baji Minasa No.8",
                    "no_telp_pelapor": "6287839121474",
                    "keterangan_pelapor": "mauka isi pulsa na tidak bisa di temukan idpl nya.. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020105625",
                    "waktu_lapor": "01/02/2023 15:51:18",
                    "waktu_response": "01/02/2023 16:00:51",
                    "waktu_recovery": "01/02/2023 17:05:45",
                    "durasi_response_time": 573,
                    "durasi_recovery_time": 3894,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUROTO",
                    "alamat_pelapor": "JL NAROGONG DN PASIRANGIN GRIYA ALAM SENTOSA RT0/0 NO 0 KEL CILENGSI KEC BOGOR KOTA BOGOR BLOK I ACUAN LOKASI SEBELAH MASJID MIFTAHUL JANAH ",
                    "no_telp_pelapor": "082111800808",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 6051.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K1223020100293",
                    "waktu_lapor": "01/02/2023 15:51:13",
                    "waktu_response": "01/02/2023 18:24:22",
                    "waktu_recovery": "01/02/2023 18:26:04",
                    "durasi_response_time": 9189,
                    "durasi_recovery_time": 102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDI JOHAN ",
                    "alamat_pelapor": "JL KPT.JUMHANA GG.SAIKUN NO 128-CRT - RW - KEL -  KEC - KOTA MEDAN ACUAN : DEPAN ARMAJUN WISATA ",
                    "no_telp_pelapor": "06237597035",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JANURI 2023 = 32.213   APP TGL 01/02/2023 = 29.765. RUMAH TIDAK  DIHUNI.TIDAK MENGETAHUI PETUGAS CATAT METER SERING DATANG. APP SULIT DIJAKAU. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN KOTA"
                },
                {
                    "no_laporan": "K5423020105631",
                    "waktu_lapor": "01/02/2023 15:51:29",
                    "waktu_response": "01/02/2023 16:17:57",
                    "waktu_recovery": "01/02/2023 18:55:17",
                    "durasi_response_time": 1588,
                    "durasi_recovery_time": 9440,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YELI",
                    "alamat_pelapor": "JALAN EMERALD NO 18 PERUMAHAN PINDOK PERMATA SUCI MANYAR ,GRESIK,JAWA TIMUR",
                    "no_telp_pelapor": "081230607704",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 291. ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020105636",
                    "waktu_lapor": "01/02/2023 15:52:54",
                    "waktu_response": "01/02/2023 15:55:20",
                    "waktu_recovery": "01/02/2023 16:51:34",
                    "durasi_response_time": 146,
                    "durasi_recovery_time": 3374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wandy Muchtar",
                    "alamat_pelapor": "kp Simpur RT O1/01 ",
                    "no_telp_pelapor": "6281364675601",
                    "keterangan_pelapor": "tak bisa masukan pulsa listrik ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020105637",
                    "waktu_lapor": "01/02/2023 15:52:54",
                    "waktu_response": "01/02/2023 15:55:57",
                    "waktu_recovery": "01/02/2023 16:11:11",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 914,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sis Bolo",
                    "alamat_pelapor": "DN TEGAL ANYAR No. RT.001 RW.01 PUSPO",
                    "no_telp_pelapor": "6282334729212",
                    "keterangan_pelapor": "meter hidup gak ada strum",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020105639",
                    "waktu_lapor": "01/02/2023 15:53:02",
                    "waktu_response": "01/02/2023 17:06:14",
                    "waktu_recovery": "01/02/2023 17:17:20",
                    "durasi_response_time": 4392,
                    "durasi_recovery_time": 666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001055419",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "KP KUKUSAN  RT 2/1 JL RAWA PULE  I NO 7A KEL KUKUSAN KEC BEJI KOTA DEPOK  SETEMPAT PONDOK NIKO ",
                    "no_telp_pelapor": "02122113586",
                    "keterangan_pelapor": "TGL  1/2/23   TUNGGAKAN REK  JANUARI 23 DAN REKENING BERJELAN FEBRUARI 23  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG HARI INI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020105649",
                    "waktu_lapor": "01/02/2023 15:54:26",
                    "waktu_response": "01/02/2023 15:54:52",
                    "waktu_recovery": "01/02/2023 16:09:48",
                    "durasi_response_time": 26,
                    "durasi_recovery_time": 896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "PR ALLOGIO BLK.B/18 HD SERPO No.",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105650",
                    "waktu_lapor": "01/02/2023 15:54:27",
                    "waktu_response": "01/02/2023 15:55:11",
                    "waktu_recovery": "01/02/2023 16:25:17",
                    "durasi_response_time": 44,
                    "durasi_recovery_time": 1806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "33452",
                    "nama_pelapor": "BP BEKTI  ",
                    "alamat_pelapor": "ANITA SALON JL CBD J NO.02  BINTARO SEKTOR 9 KEL PONDOK AREN KEC PONDOK PUCUNG",
                    "no_telp_pelapor": "02174864476",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI .PTL MINTA SEGERA DISAMBUNG. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020105652",
                    "waktu_lapor": "01/02/2023 15:54:44",
                    "waktu_response": "01/02/2023 15:55:03",
                    "waktu_recovery": "01/02/2023 16:10:04",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/37",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105654",
                    "waktu_lapor": "01/02/2023 15:54:53",
                    "waktu_response": "01/02/2023 16:01:57",
                    "waktu_recovery": "01/02/2023 16:13:49",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 712,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ihsan",
                    "alamat_pelapor": "Ps. Panjang",
                    "no_telp_pelapor": "6281285603204",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERKAIT PERMOHONAN PASANG BARU YANG MANA TELAH DILAKUKAN PEMBAYARAN PADA TANGGAL 17 JANUARI 2023 DENGAN NO REGISTRASI 1155012014305 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MOHON AGAR SEGERA DITINDAK LANJUTI UNTUK DILAKUKAN CETAK PERINTAH KERJA TERIMA KASIH",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUBULUSSALAM"
                },
                {
                    "no_laporan": "K5423020105656",
                    "waktu_lapor": "01/02/2023 15:55:01",
                    "waktu_response": "01/02/2023 15:55:20",
                    "waktu_recovery": "01/02/2023 16:10:32",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 912,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "KK BSD BLK D1 NO 21 SEK 12-2 No.0 RT.0 RW.0 SERPONG",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105659",
                    "waktu_lapor": "01/02/2023 15:55:20",
                    "waktu_response": "01/02/2023 15:55:42",
                    "waktu_recovery": "01/02/2023 16:10:40",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "KP PINANG RT 02/02 PINANG No.0",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100660",
                    "waktu_lapor": "01/02/2023 15:55:31",
                    "waktu_response": "01/02/2023 16:12:03",
                    "waktu_recovery": "01/02/2023 16:43:43",
                    "durasi_response_time": 992,
                    "durasi_recovery_time": 1900,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAKIH",
                    "alamat_pelapor": "JL SWANTARA   NO.3  RT-9 / RW-5 KEL JATIASIH KEC JATIRAKSA KOTA BEKASI RUMAH WARNA ORANGE DPN RUMAH NO 120",
                    "no_telp_pelapor": "6281574666778",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100817, PELANGGAN INFOKAN TGL 01/02/2023 ADA 2 PETUGAS DATANG BONGKAR RAMPUNG APP BAHWA ADA KESALAHAN P2TL AN PETUGAS ALI DAN FEBRIAN (DIBERIKAN KARTU BIRU). KEMUDIAN ADA 2 PETUGAS DATANG LAGI BAHWA PELANGGAN HARUS MEMBAYAR DENDA DENGAN PENAWARAN CALO NOMINAL DENDA LEBIH KECIL.\\n\\nPELANGGAN MEMINTA UNTUK DIKONFRIMASI KARENA MERASA TIDAK MELAKUKAN P2TL DAN KEBENARAN PETUGAS TERSEBUT. KONDISI PTL DISAMBUNG LANGSUNG\\nPLG TLH DI ARAHKAN KE UNIT PLG MNGHBNG KMBLCC.32.SUPARMAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020105662",
                    "waktu_lapor": "01/02/2023 15:55:46",
                    "waktu_response": "01/02/2023 16:00:54",
                    "waktu_recovery": "01/02/2023 16:09:09",
                    "durasi_response_time": 308,
                    "durasi_recovery_time": 495,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NENGSIH",
                    "alamat_pelapor": "JL TREMBESI BLOK D3 NO 518 KEMAYORAN KEL PADEMANGAN TIMUR KEC PADEMANGAN JAKARTA UTARA  . SETEMPAT RUKO SOHO",
                    "no_telp_pelapor": "02154213854",
                    "keterangan_pelapor": "TGL 27/01/23  TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI VIA M-BANKING BCA. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105663",
                    "waktu_lapor": "01/02/2023 15:55:49",
                    "waktu_response": "01/02/2023 16:04:23",
                    "waktu_recovery": "01/02/2023 16:27:27",
                    "durasi_response_time": 514,
                    "durasi_recovery_time": 1384,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INES",
                    "alamat_pelapor": "JL WR SUPRATMAN KP SETU RT 02 RW 01 DS LUBANGBUAYA SETU KAB BEKASI  PROV JAWA BARAT ACUAN LOKASI DEKAT -",
                    "no_telp_pelapor": "02122292676",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN APP TERTERA GAGAL SISA 45.87 KWH   ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020105668",
                    "waktu_lapor": "01/02/2023 15:56:25",
                    "waktu_response": "01/02/2023 16:14:17",
                    "waktu_recovery": "01/02/2023 17:14:49",
                    "durasi_response_time": 1072,
                    "durasi_recovery_time": 3632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RAHMAT",
                    "alamat_pelapor": "PER CITRA GARDEN BLOK A12 NO 16 KEL KALIDERES KEC KALIDERES JAKBAR",
                    "no_telp_pelapor": "081219603417",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PD MEALUI PLN MOBILE (R2 / 3500 VA - R2 / 4400) DENGAN NO KTP PEMILIK 3173062003790016 / AGUNG SAPUTRA. NAMUN DATA PADA AP2T ID PEL MASIH DALAM PERMOHONAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105670",
                    "waktu_lapor": "01/02/2023 15:56:28",
                    "waktu_response": "02/02/2023 08:57:40",
                    "waktu_recovery": "02/02/2023 10:54:57",
                    "durasi_response_time": 61272,
                    "durasi_recovery_time": 7037,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DS BAHOMAKMUR BLOK E JL POROS BAHO MAKMUR KEL BAHO MAKMUR KEC BAHODOPI, KAB. MOROWALI SULAWESI TENGAH( DEKAT MESJID ATTAQWA ) RT - RW - NO - ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA K5423013101892 TGL 29/11/22 DILAKUKAN REALISASI PROSES PB (R1T / 1300 VA) DENGAN NO REG 3121112043607, SESUAI INFO PELANGGAN BELUM DIALIRI LISTRIK DAN YBS TELAH MEMILIKI SLO. HINGGA SAAT INI BELUM ADA TINDAK LANJUT ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105683",
                    "waktu_lapor": "01/02/2023 15:58:05",
                    "waktu_response": "01/02/2023 16:14:28",
                    "waktu_recovery": "01/02/2023 18:53:48",
                    "durasi_response_time": 983,
                    "durasi_recovery_time": 9560,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRISNA ",
                    "alamat_pelapor": "JL H DJAIRI RT-4 / RW-2 KEL. RAWA BUAYA KEC. CENGKARENG JAKARTA BARAT  // DEKAT GUDANG AQUA",
                    "no_telp_pelapor": "02123588000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN KETERANGAN GAGAL, KONDISI PTL MENYALA SISA 1800 KWH, NO TOKEN 3316 8011 6497 5341 9441",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105701",
                    "waktu_lapor": "01/02/2023 15:59:51",
                    "waktu_response": "01/02/2023 16:04:15",
                    "waktu_recovery": "01/02/2023 16:11:15",
                    "durasi_response_time": 264,
                    "durasi_recovery_time": 420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR GRIYA UTAMA SERPONG BLK B No.11 PD JAGUNG",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105702",
                    "waktu_lapor": "01/02/2023 15:59:55",
                    "waktu_response": "01/02/2023 16:40:31",
                    "waktu_recovery": "02/02/2023 00:04:28",
                    "durasi_response_time": 2436,
                    "durasi_recovery_time": 26637,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "faradiah hayati",
                    "alamat_pelapor": "Jalan Sukolilo Sejahtera II No. 19",
                    "no_telp_pelapor": "6282330233046",
                    "keterangan_pelapor": "saya mau memasukkan token listrik yg sy beli tidak bisa…sepertinya bermasalah ditombol angka 5",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020105706",
                    "waktu_lapor": "01/02/2023 16:00:21",
                    "waktu_response": "01/02/2023 16:04:28",
                    "waktu_recovery": "01/02/2023 16:12:02",
                    "durasi_response_time": 247,
                    "durasi_recovery_time": 454,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A8 No.07",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105709",
                    "waktu_lapor": "01/02/2023 16:00:25",
                    "waktu_response": "01/02/2023 16:02:48",
                    "waktu_recovery": "01/02/2023 17:08:41",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 3953,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fahmi Adhi",
                    "alamat_pelapor": "JL CANDI SEWU No.3",
                    "no_telp_pelapor": "6281345482378",
                    "keterangan_pelapor": "Pengembalian Pemutusan Sementara",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DINOYO"
                },
                {
                    "no_laporan": "K5423020105712",
                    "waktu_lapor": "01/02/2023 16:00:38",
                    "waktu_response": "01/02/2023 16:04:38",
                    "waktu_recovery": "01/02/2023 16:12:22",
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 464,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/39",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105714",
                    "waktu_lapor": "01/02/2023 16:00:50",
                    "waktu_response": "01/02/2023 16:01:38",
                    "waktu_recovery": "01/02/2023 17:48:19",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 6401,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DESSY ",
                    "alamat_pelapor": "JL. PEMUDA ASLI 4 NO.106 RT.04/01  KEL. RAWAMANGUN KEC. PULOGADUNG KOTA JAKTIM ",
                    "no_telp_pelapor": "081212900315",
                    "keterangan_pelapor": "TGL 23/01/2023 PROSES PB DENGAN NO AGENDA 541309912301170051 NAMUN HINGA SAAT IN BELU ADA REALISASI PENYAMBUNAGN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105716",
                    "waktu_lapor": "01/02/2023 16:00:52",
                    "waktu_response": "01/02/2023 16:05:10",
                    "waktu_recovery": "01/02/2023 16:31:29",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 1579,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Hidayat",
                    "alamat_pelapor": "KP KAONG No. RT.5 RW.3",
                    "no_telp_pelapor": "6285218285851",
                    "keterangan_pelapor": "kwh token tidak bisa beli pulsa info di blokir",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020105718",
                    "waktu_lapor": "01/02/2023 16:00:57",
                    "waktu_response": "01/02/2023 16:04:56",
                    "waktu_recovery": "01/02/2023 16:12:48",
                    "durasi_response_time": 239,
                    "durasi_recovery_time": 472,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B5 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105725",
                    "waktu_lapor": "01/02/2023 16:01:15",
                    "waktu_response": "01/02/2023 18:32:38",
                    "waktu_recovery": "01/02/2023 18:37:48",
                    "durasi_response_time": 9083,
                    "durasi_recovery_time": 310,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tia",
                    "alamat_pelapor": "Gang Karya Muda IV, No. 32 C",
                    "no_telp_pelapor": "6285359801792",
                    "keterangan_pelapor": "tagihan listrik bulan januari tercatat hanya kwh minimum, padahal ada pemakaian, mohon untuk dikoreksi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5423020105726",
                    "waktu_lapor": "01/02/2023 16:01:24",
                    "waktu_response": "01/02/2023 16:09:16",
                    "waktu_recovery": "01/02/2023 16:17:38",
                    "durasi_response_time": 472,
                    "durasi_recovery_time": 502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad yurni",
                    "alamat_pelapor": "jl jc rangkap RT.04",
                    "no_telp_pelapor": "6281254113800",
                    "keterangan_pelapor": "gak bisa beli pulsa no salah, beli ke luar kal-teng bisa ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NANGA BULIK"
                },
                {
                    "no_laporan": "K5323020100673",
                    "waktu_lapor": "01/02/2023 16:01:24",
                    "waktu_response": "01/02/2023 16:38:29",
                    "waktu_recovery": "01/02/2023 16:41:59",
                    "durasi_response_time": 2225,
                    "durasi_recovery_time": 210,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURUL",
                    "alamat_pelapor": "DN PAO LOMBOK RT 4 KEL PAO LOMBOK KEC SURALAGA KAB LOMBOK TIMUR DEKAT MUSHOLLA",
                    "no_telp_pelapor": "087845264731",
                    "keterangan_pelapor": "LPB KET.GAGAL (SETELAH UPDATE VKRN 43) PTL MENYALA SISA KWH 30.57",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020105734",
                    "waktu_lapor": "01/02/2023 16:02:19",
                    "waktu_response": "01/02/2023 16:24:46",
                    "waktu_recovery": "01/02/2023 16:30:55",
                    "durasi_response_time": 1347,
                    "durasi_recovery_time": 369,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUMAIDI",
                    "alamat_pelapor": "otak bangket",
                    "no_telp_pelapor": "6285955198002",
                    "keterangan_pelapor": "token gagal tidak bisa masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020105740",
                    "waktu_lapor": "01/02/2023 16:02:56",
                    "waktu_response": "02/02/2023 08:57:24",
                    "waktu_recovery": "02/02/2023 10:54:46",
                    "durasi_response_time": 60868,
                    "durasi_recovery_time": 7042,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL GANG TORPEDO NO -DS BAHOMAKMUR , KEL BAHO MAKMUR, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH RT - RW - ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA K5523013000555 MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 18/1/22 PEMBAYARAN DENGAN KODE BOKING 8875540003912386, SAMPAI SAAT INI BELUM ADA REALISASI. TGL 16/03/2022 PETUGAS DATANG KE LOKASI BERMAKSUD MELAKUKAN REALISASI, NAMUN APP DIAMBIL KEMBALI KARENA ALAMAT SALAH.\\nSESUAI INFO, PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DAN YBS MENGINGINKAN SEGERA ADA TINDAK LANJUT",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5123020101154",
                    "waktu_lapor": "01/02/2023 16:02:57",
                    "waktu_response": "01/02/2023 16:04:56",
                    "waktu_recovery": "01/02/2023 18:48:52",
                    "durasi_response_time": 119,
                    "durasi_recovery_time": 9836,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SALSA",
                    "alamat_pelapor": "JL PEMUDA ASLI NO. 62  RT.13 RW.3 KEL RAWA MANGUN KEC PULO GADUNG JAKTIM // BELAKANG UNIVERSITAS BOROBUDUR ",
                    "no_telp_pelapor": "08119882521",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN DI LOKASI SERING TERJADI GANGUAN VOLTAGE DROPE DAN PADAM MENGAKIBATKAN ALAT-ALAT ELEKTRONIK PELANGAN RUSAK -  MOHON BANTUAN KONFIRMASI KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105744",
                    "waktu_lapor": "01/02/2023 16:03:10",
                    "waktu_response": "01/02/2023 16:04:43",
                    "waktu_recovery": "01/02/2023 22:00:56",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 21373,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "JL JL KAYU MANIS 8 RT 02 RW 08 NO. 28 KEL KAYU MANIS KEC MATRAMAN JAKARTA TIMUR // ACUAN: DEPAN BANK BRI MASUK GANG ",
                    "no_telp_pelapor": "081380651223",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105753",
                    "waktu_lapor": "01/02/2023 16:03:56",
                    "waktu_response": "01/02/2023 16:04:41",
                    "waktu_recovery": "01/02/2023 18:43:23",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 9522,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HERI ",
                    "alamat_pelapor": "JL CIDENG TIMUR NO 15 RT-5 / RW-4 KEL PETOJO KEC CIDENG JAKPUS // DEKAT BANK BCA",
                    "no_telp_pelapor": "0213520436",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BANK MANDIRI. PTL MINTA SEGERA DISAMBUNG. IDPEL : 541100440644 ( PEMUTUSAN SHUNTTRIP ) PELANGGAN PERNAH LAPOR DENGAN NO: K5423013106438 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM”",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020105754",
                    "waktu_lapor": "01/02/2023 16:03:56",
                    "waktu_response": "01/02/2023 16:06:05",
                    "waktu_recovery": "01/02/2023 16:11:30",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NURDIN ",
                    "alamat_pelapor": "JL AL HIDAYAH   2 NO 96  RT 6/9 .KP CAKUNG   KEL JATI KRAMAT KEC JATI  ASIH BEKASI ( DEKAT APOTIK ROXI )  ",
                    "no_telp_pelapor": "081213388657",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE TOKEN VKRN 43 ( PTL  TIDAK  PADAM ) SISA =  48.69 KWH   ( NO TOKEN  58509107229083842440  ) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5523020100668",
                    "waktu_lapor": "01/02/2023 16:04:28",
                    "waktu_response": "01/02/2023 16:05:36",
                    "waktu_recovery": "01/02/2023 18:20:34",
                    "durasi_response_time": 68,
                    "durasi_recovery_time": 8098,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ORAS",
                    "alamat_pelapor": "JL SUNTER JAYA 4 NO 25   RT-8 / RW-9 KEL SUNTER JAYA KEC TANJUNG PRIUK KOTA JAKUT \\nLOKASI: DEKAT YAYASAN ",
                    "no_telp_pelapor": "6285781250215",
                    "keterangan_pelapor": "1 APP TERTERA TERPUTUS. PTL MENYALA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020105761",
                    "waktu_lapor": "01/02/2023 16:04:31",
                    "waktu_response": "01/02/2023 16:20:42",
                    "waktu_recovery": "01/02/2023 17:34:48",
                    "durasi_response_time": 971,
                    "durasi_recovery_time": 4446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FINA",
                    "alamat_pelapor": "JL GG BAKTI NO 45 RT 055/008  KEL PASIRAN KEC SINGKAWANG BARAT KOTA SINGKAWANG",
                    "no_telp_pelapor": "082253117588",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 763.89 KWH PTL TIDAK PADAM. PELANGGAN LAPOR KEMBALI MOHON DITINDAKLANJUT. UPDATE CC.54.BIMA_AU",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGKAWANG"
                },
                {
                    "no_laporan": "K5423020105764",
                    "waktu_lapor": "01/02/2023 16:04:43",
                    "waktu_response": "01/02/2023 16:08:32",
                    "waktu_recovery": "01/02/2023 16:17:18",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Mulyadi",
                    "alamat_pelapor": "DN TRUNTUM No. RT.0 RW.0",
                    "no_telp_pelapor": "6282166692003",
                    "keterangan_pelapor": "gagal memasukkan token ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP EMPANG"
                },
                {
                    "no_laporan": "K5423020105766",
                    "waktu_lapor": "01/02/2023 16:05:10",
                    "waktu_response": "01/02/2023 16:17:46",
                    "waktu_recovery": "01/02/2023 16:50:08",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 1942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Sapta Wardana",
                    "alamat_pelapor": "JL IPIK GANDAMANAH CEULI BADAK No.0 RT.2 RW.5 TEGALMUNJU",
                    "no_telp_pelapor": "628117211075",
                    "keterangan_pelapor": "pengaduan ke 2 kali masalah tambah daya yg sampai saat ini belum di laksanakan sedangkan dari TMP PLN sdh terlewati dan kami ada kompensasi dari TMP yg sdh berjalan , hanya upgrade daya 6,6 ke 10,600 tapi susah sekali mendapat perhatian , dalam hal ini kami di rugikan dgn ada nya TMP, mohon pihak yg terkait dapat melaksanakan sebagaimana mesti , mesti nya PLN untung Provider untuk tp kurang nya koordinasi PLN pekerjaan terbengkalai , tks atas atas perhatiannya ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020105768",
                    "waktu_lapor": "01/02/2023 16:05:34",
                    "waktu_response": "01/02/2023 16:09:25",
                    "waktu_recovery": "01/02/2023 16:11:19",
                    "durasi_response_time": 231,
                    "durasi_recovery_time": 114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andri setyo nugroho",
                    "alamat_pelapor": "Jl. Alam Tujuh No.41",
                    "no_telp_pelapor": "6281586830209",
                    "keterangan_pelapor": "memasukan token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020105770",
                    "waktu_lapor": "01/02/2023 16:05:40",
                    "waktu_response": "01/02/2023 16:06:28",
                    "waktu_recovery": "01/02/2023 16:12:55",
                    "durasi_response_time": 48,
                    "durasi_recovery_time": 387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A8 No.12",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105772",
                    "waktu_lapor": "01/02/2023 16:05:57",
                    "waktu_response": "01/02/2023 16:19:42",
                    "waktu_recovery": "01/02/2023 18:13:04",
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 6802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ruben",
                    "alamat_pelapor": "JL KEJAYAAN UTARA RW No.0",
                    "no_telp_pelapor": "6282193551565",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5323020100677",
                    "waktu_lapor": "01/02/2023 16:06:16",
                    "waktu_response": "01/02/2023 16:22:02",
                    "waktu_recovery": "01/02/2023 16:26:44",
                    "durasi_response_time": 946,
                    "durasi_recovery_time": 282,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01115463455",
                    "nama_pelapor": "BP SUNARTO",
                    "alamat_pelapor": "KK CIPAGERAN ASRI BLOK E3 NO 5 JL TRINCING KEL CIPAGERAN KEC CIMAHI UTARA KOTA CIMAHI",
                    "no_telp_pelapor": "0226031580",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MEMASUKAN NO TOKEN DENGAN KETERANGAN GAGAL. PEMEBELIAN SEBELUM VKRN 43, NO METER : 01115463455, NO TOKEN : 6407 9687 2895 9783 0323. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO K5323013100475, SESUAI INFORMASI PELANGGAN, NO TOKEN MASIH GAGAL INPUT DAN BELUM ADA KONFIRMASI KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020105776",
                    "waktu_lapor": "01/02/2023 16:06:12",
                    "waktu_response": "01/02/2023 16:06:46",
                    "waktu_recovery": "01/02/2023 16:13:14",
                    "durasi_response_time": 34,
                    "durasi_recovery_time": 388,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/50",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105778",
                    "waktu_lapor": "01/02/2023 16:06:30",
                    "waktu_response": "01/02/2023 16:07:06",
                    "waktu_recovery": "01/02/2023 16:13:42",
                    "durasi_response_time": 36,
                    "durasi_recovery_time": 396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PARAHIYANGAN I NO.18/20",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105782",
                    "waktu_lapor": "01/02/2023 16:06:50",
                    "waktu_response": "01/02/2023 16:07:15",
                    "waktu_recovery": "01/02/2023 16:14:30",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 435,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B14 SRP GARDEN 2 No.19 CISAUK",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105788",
                    "waktu_lapor": "01/02/2023 16:07:52",
                    "waktu_response": "01/02/2023 16:20:05",
                    "waktu_recovery": "01/02/2023 18:13:21",
                    "durasi_response_time": 733,
                    "durasi_recovery_time": 6796,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR AINUN",
                    "alamat_pelapor": "PR BTN ASAL MULA BLOK B13 NO 1A RT - RW - KEL TAMANLANREA INDAH KEC TAMANLANREA KOTA MAKSSAR. ACUAN: DEKAT HANS KAFE. ",
                    "no_telp_pelapor": "085242618958",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN: 43. SISA 23,78 KWH. NO TOKEN ( 3805 5350 7158 4613 8039 ). NO METER 45018201033",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020105789",
                    "waktu_lapor": "01/02/2023 16:07:53",
                    "waktu_response": "01/02/2023 17:19:44",
                    "waktu_recovery": "01/02/2023 18:52:21",
                    "durasi_response_time": 4311,
                    "durasi_recovery_time": 5557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOHAMMAD RIDWAN",
                    "alamat_pelapor": "DN SUMBERCANTING No. RT.1 RW.2 TUGUSARI",
                    "no_telp_pelapor": "6285322389032",
                    "keterangan_pelapor": "lapor keluhan isi token Gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020105793",
                    "waktu_lapor": "01/02/2023 16:08:28",
                    "waktu_response": "01/02/2023 16:10:12",
                    "waktu_recovery": "01/02/2023 16:25:55",
                    "durasi_response_time": 104,
                    "durasi_recovery_time": 943,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "50033",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL GARUDA NO 1 RT 12 RW 3 BINTARO JAKSEL",
                    "no_telp_pelapor": "081292796169",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA ATM BCA. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020105794",
                    "waktu_lapor": "01/02/2023 16:08:30",
                    "waktu_response": "01/02/2023 16:47:32",
                    "waktu_recovery": "01/02/2023 17:32:43",
                    "durasi_response_time": 2342,
                    "durasi_recovery_time": 2711,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zainur Rahman",
                    "alamat_pelapor": "JL PD BAMBU BL M/395 RT 12/8",
                    "no_telp_pelapor": "62818607188",
                    "keterangan_pelapor": "Gagal input pulsa PLN, sudah dicoba 3x gagal terus, ada tulisan GAGAL di meteran, mohon dibantu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105797",
                    "waktu_lapor": "01/02/2023 16:08:41",
                    "waktu_response": "01/02/2023 16:09:23",
                    "waktu_recovery": "01/02/2023 17:01:09",
                    "durasi_response_time": 42,
                    "durasi_recovery_time": 3106,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERVIANTO",
                    "alamat_pelapor": "JL JATI 1 NO. 30 RT.2/10 KEL KEBON BAWANG KEC TANJUNG PRIUK JAKUT ",
                    "no_telp_pelapor": "081290779059",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI ,TGL  28/01/2023 DI LAKUAKN PERGANTIAN APP. INFO PELANGGAN TGL 28/01/2023 MELAKUKAN PEMBELIAN TOKEN RP.100.000,-( 5174 7034 0063 5347 3820 ) DAN RP.20.000,-(4588 5789 4389 5134 2853  )  MENGGUNAKAN ID METER  LAMA  (86004998828 ) BELUM DI INPUTKAN , PELANGGAN MENGINGKAN TOKEN TSB DI INPUTKAN PADA ID METER BARU (86231732941 ) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5523020100676",
                    "waktu_lapor": "01/02/2023 16:10:16",
                    "waktu_response": "01/02/2023 16:14:32",
                    "waktu_recovery": "01/02/2023 20:43:56",
                    "durasi_response_time": 256,
                    "durasi_recovery_time": 16164,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL RAYA JOGLO - - RT-5 / RW-3 KEL POS PENGUNDEN KEC KEBON JERUK JAKBAR DUNKINDONUT POS PENGUMBEN ",
                    "no_telp_pelapor": "0217210860",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT INFO PELANGGAN SUDAH BERLANGGANAN INVOICE NAMUN SAAT INI PELANGGAN BELUM MENDAPATKAN EMAIL SEJAK BULAN JANUARI 2023. PELANGGAN MINTA DIKIRIMKAN INVOICE KE EMAIL TERDAFTAR DI ID PEL 543400573498 DARI JANUARI 2023",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K1423020100430",
                    "waktu_lapor": "01/02/2023 16:10:22",
                    "waktu_response": "01/02/2023 16:11:20",
                    "waktu_recovery": "01/02/2023 19:34:26",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 12186,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUNARTA",
                    "alamat_pelapor": "JL RAYA CIATER   RT 5/9  NO  99 KEL CIATER KEC  SERPONG TANGSEL TOKO BANGUNAN SINAR JAYA ",
                    "no_telp_pelapor": "02175871122",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM  SISA 546.00 KWH. TERKAIT NO LPAOR K5423013105196. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105807",
                    "waktu_lapor": "01/02/2023 16:10:51",
                    "waktu_response": "01/02/2023 16:24:36",
                    "waktu_recovery": "01/02/2023 16:26:14",
                    "durasi_response_time": 825,
                    "durasi_recovery_time": 98,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikhsan",
                    "alamat_pelapor": "jlan lasinrang",
                    "no_telp_pelapor": "6285213246459",
                    "keterangan_pelapor": "token tdk mau masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKKABATA"
                },
                {
                    "no_laporan": "K5423020105816",
                    "waktu_lapor": "01/02/2023 16:11:45",
                    "waktu_response": "01/02/2023 16:16:41",
                    "waktu_recovery": "01/02/2023 17:28:44",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 4323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVIA ",
                    "alamat_pelapor": "JL MANGGA V NO 20 A RT 04/03 KEL DURI KEPA KEC KEBON JERUK JAKBAR // DEKAT BCA MANGGA RY ",
                    "no_telp_pelapor": "081361208686",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5523020100678",
                    "waktu_lapor": "01/02/2023 16:11:52",
                    "waktu_response": "01/02/2023 16:14:53",
                    "waktu_recovery": "01/02/2023 17:00:31",
                    "durasi_response_time": 181,
                    "durasi_recovery_time": 2738,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MILAN",
                    "alamat_pelapor": "JL RADEN FATAH NO 29   RT-1 / RW-10 KEL SUDIMARA SELATAN KEC CILEDUK KOTA TANGERANG LOKASI; MASUK GANG DISEBELAH HOLAND BAKERY",
                    "no_telp_pelapor": "081222359909",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 36.74. NO TOKEN : 13064278893520661582\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020105819",
                    "waktu_lapor": "01/02/2023 16:11:55",
                    "waktu_response": "01/02/2023 16:14:44",
                    "waktu_recovery": "01/02/2023 19:55:54",
                    "durasi_response_time": 169,
                    "durasi_recovery_time": 13270,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01109856417",
                    "nama_pelapor": "BP YATNO ",
                    "alamat_pelapor": "KP BATU JAYA UTARA -JL PEMBANGUNAN 1 RT  2 RW  3 NO 117 KEL   BAKTI JAYA KEC BATU CEPER ACUAN ",
                    "no_telp_pelapor": "081287055377",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIRAGUKAN BEROPERASINYA .  PELANGGAN TIDAK DAPAT MEKUKAN PEMBELIAN TOKEN SISA KWH 0 NAMUN PTL  TIDAK PADAM ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020105825",
                    "waktu_lapor": "01/02/2023 16:12:30",
                    "waktu_response": "01/02/2023 16:18:18",
                    "waktu_recovery": "01/02/2023 17:48:41",
                    "durasi_response_time": 348,
                    "durasi_recovery_time": 5423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zulkarnain",
                    "alamat_pelapor": "JL JL TAMAN KEPITING NO 7 RT 1/10",
                    "no_telp_pelapor": "6281295768423",
                    "keterangan_pelapor": "pindah atau geser kwh",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105827",
                    "waktu_lapor": "01/02/2023 16:12:44",
                    "waktu_response": "01/02/2023 16:17:14",
                    "waktu_recovery": "01/02/2023 16:18:46",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 92,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32000893373",
                    "nama_pelapor": "IBU HERNAWATI",
                    "alamat_pelapor": "JLN. CINANGKA RT. 05 RW. 12 DESA JATIENDAH, KECAMATAN CILENGKRANG, KABUPATEN BANDUNG",
                    "no_telp_pelapor": "0895351890401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN TAMBAH KABEL SR DIKARENAKAN RENOVASI RUMAH DENGAN NO. KTP PENANGGUNG JAWAB 3273146202810003 AN. HERNAWATI. PEMOHON MENGAKU SEBAGAI PENANGGUNG JAWAB.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UJUNGBERUNG"
                },
                {
                    "no_laporan": "K5423020105828",
                    "waktu_lapor": "01/02/2023 16:12:45",
                    "waktu_response": "01/02/2023 16:13:05",
                    "waktu_recovery": "01/02/2023 16:14:22",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 77,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "PR CLUSTER MALIBU JL. GAYTON No.38 PAGEDANGAN",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105829",
                    "waktu_lapor": "01/02/2023 16:12:49",
                    "waktu_response": "01/02/2023 16:18:03",
                    "waktu_recovery": "01/02/2023 17:47:55",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 5392,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZIZAH FATIN",
                    "alamat_pelapor": "JL. PEMUDA ASLI 4 NO.106, RAWAMANGUN, PULOGADUNG, KOTA ADM. JAKARTA TIMUR, DKI JAKARTA",
                    "no_telp_pelapor": "081292284514",
                    "keterangan_pelapor": "TGL 17/01/23 PROSES PB (R1T/900 VA) DENGAN NO AGENDA 541309912301170051 DAN KODE BOOKING 7774140000000285. TGL 23/01/23 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020105832",
                    "waktu_lapor": "01/02/2023 16:13:07",
                    "waktu_response": "01/02/2023 16:13:24",
                    "waktu_recovery": "01/02/2023 16:14:13",
                    "durasi_response_time": 17,
                    "durasi_recovery_time": 49,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/51",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5223020101296",
                    "waktu_lapor": "01/02/2023 16:13:12",
                    "waktu_response": "01/02/2023 16:40:59",
                    "waktu_recovery": "01/02/2023 16:52:53",
                    "durasi_response_time": 1667,
                    "durasi_recovery_time": 714,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0932316849494",
                    "nama_pelapor": "IBU GITA",
                    "alamat_pelapor": "JL MALON RT 2 RW 6 NO - KEL GUNUNGPATI KEC GUNUNGPATI KOTA SEMARANG DEKAT PONPES BAALAWI",
                    "no_telp_pelapor": "0247618752",
                    "keterangan_pelapor": "TANGGAL 30/1/2023  TUNGGAKAN REKENING JANUARI 2022 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI MOHON PTL DISAMBUNG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020105834",
                    "waktu_lapor": "01/02/2023 16:13:14",
                    "waktu_response": "01/02/2023 16:15:12",
                    "waktu_recovery": "01/02/2023 16:21:56",
                    "durasi_response_time": 118,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saipul rasyid",
                    "alamat_pelapor": "DS IDA MANGGALA No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281352105584",
                    "keterangan_pelapor": "warung sembako, R1MT mau rubah ke B1, Apa saja syaratnya, dan berapa biaya nya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KANDANGAN"
                },
                {
                    "no_laporan": "K5423020105836",
                    "waktu_lapor": "01/02/2023 16:13:26",
                    "waktu_response": "01/02/2023 16:13:56",
                    "waktu_recovery": "01/02/2023 16:14:37",
                    "durasi_response_time": 30,
                    "durasi_recovery_time": 41,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "KP CIBUNAR RT04/01 PR.PANJANG",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105837",
                    "waktu_lapor": "01/02/2023 16:13:36",
                    "waktu_response": "01/02/2023 16:15:53",
                    "waktu_recovery": "01/02/2023 17:50:09",
                    "durasi_response_time": 137,
                    "durasi_recovery_time": 5656,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mamik indrawati",
                    "alamat_pelapor": "Jalan mayjen di panjaitan No.15",
                    "no_telp_pelapor": "6285232068359",
                    "keterangan_pelapor": "Hari ini apa memang dilakukan pergantian meter litrik? kenapa tidak ada pemberitahuan dulu padahal baru seminggu isi pulsa 100.000 dan tiba-tiba diganti meternya dan tidak diganti pulsanya... kan sayang baru isi pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020105838",
                    "waktu_lapor": "01/02/2023 16:13:41",
                    "waktu_response": "02/02/2023 08:52:41",
                    "waktu_recovery": "02/02/2023 09:38:06",
                    "durasi_response_time": 59940,
                    "durasi_recovery_time": 2725,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sainal Abidin",
                    "alamat_pelapor": "DS LABOTA DUSUN TABO No.0 0",
                    "no_telp_pelapor": "6282296967741",
                    "keterangan_pelapor": "input token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020105839",
                    "waktu_lapor": "01/02/2023 16:13:44",
                    "waktu_response": "01/02/2023 16:14:05",
                    "waktu_recovery": "01/02/2023 16:14:52",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONG LILY LESTARI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.10 CISAUK",
                    "no_telp_pelapor": "628166200560845",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105845",
                    "waktu_lapor": "01/02/2023 16:14:23",
                    "waktu_response": "01/02/2023 16:57:27",
                    "waktu_recovery": "01/02/2023 17:07:41",
                    "durasi_response_time": 2584,
                    "durasi_recovery_time": 614,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rezki Anggian Putra",
                    "alamat_pelapor": "JL MERDEKA SIADABUAN",
                    "no_telp_pelapor": "6285805224321",
                    "keterangan_pelapor": "Rumah tidak pernah ada orang, dan pemakaian listrik hanya lampu Led 5watt 4titik yg menyala. tagihan saya sampai Rp600.000 perbulannya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDIMPUAN KOTA"
                },
                {
                    "no_laporan": "K5423020105848",
                    "waktu_lapor": "01/02/2023 16:14:52",
                    "waktu_response": "01/02/2023 16:15:33",
                    "waktu_recovery": "01/02/2023 16:34:22",
                    "durasi_response_time": 41,
                    "durasi_recovery_time": 1129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adang Rodiana",
                    "alamat_pelapor": "KP NANGGEWER No.0 RT.1 RW.1 BJG SARI",
                    "no_telp_pelapor": "6285811518939",
                    "keterangan_pelapor": "gk masuk puls token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020105851",
                    "waktu_lapor": "01/02/2023 16:15:02",
                    "waktu_response": "01/02/2023 17:09:47",
                    "waktu_recovery": "01/02/2023 17:21:59",
                    "durasi_response_time": 3285,
                    "durasi_recovery_time": 732,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aulya Sri Nur Prattiwi",
                    "alamat_pelapor": "DN SOKA WETAN No.0 RT.3 RW.15 MERDIKOREJ",
                    "no_telp_pelapor": "628886880233",
                    "keterangan_pelapor": "minta pin clear tamper untuk isi pulsa status kwh priksa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SLEMAN"
                },
                {
                    "no_laporan": "K5423020105854",
                    "waktu_lapor": "01/02/2023 16:15:15",
                    "waktu_response": "01/02/2023 16:17:16",
                    "waktu_recovery": "01/02/2023 21:55:45",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 20309,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "KK SERPONG CITY PARADISE BL G8 6 - RT02/ RW04 KEL. BABAKAN SETU TANG-SEL //DEKAT MALL PARADISE WALK ",
                    "no_telp_pelapor": "08122704331",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP KWH METER DIKARENAKAN RENOVASI RUMAH  MELALUI PLN 123. PEMOHON MENGAKU SEBAGAI PEMILIK PELANGGAN  MELAPOR PERIHAL TSB KEMBALI CC.54.ANRI/16:14 01/02/2023",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105855",
                    "waktu_lapor": "01/02/2023 16:15:20",
                    "waktu_response": "01/02/2023 16:24:34",
                    "waktu_recovery": "01/02/2023 16:26:44",
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE",
                    "alamat_pelapor": "DN DESA PAMENGGER RT.02/01 KEC. JATIBARANG , PAMENGGER, JATIBARANG, KAB. BREBES, JAWA TENGAH",
                    "no_telp_pelapor": "085742034757",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 06/01/23 PROSES PB (R1MT/ 900 VA) PEMBAYARAN NO REG 5225812149452. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JATIBARANG (DISJATENG)"
                },
                {
                    "no_laporan": "K5323020100689",
                    "waktu_lapor": "01/02/2023 16:15:39",
                    "waktu_response": "01/02/2023 16:33:27",
                    "waktu_recovery": "01/02/2023 17:10:54",
                    "durasi_response_time": 1068,
                    "durasi_recovery_time": 2247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUNARSIH",
                    "alamat_pelapor": "KK.VILLA MUTIARA CIKARANG BLOK H 18 NO.15 RT/RW 30/10 DS.CIANTRA KEC.CIKARANG SLTN KAB.BEKASI/DKT SDIT ISLAM TAQWA",
                    "no_telp_pelapor": "6285840065344",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERGESERAN KWH METER KARENA SUDAH SELESAI RENOVASI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K2323020100205",
                    "waktu_lapor": "01/02/2023 16:16:44",
                    "waktu_response": "01/02/2023 17:01:34",
                    "waktu_recovery": "01/02/2023 18:10:20",
                    "durasi_response_time": 2690,
                    "durasi_recovery_time": 4126,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14203190849",
                    "nama_pelapor": "BPK FIRDAUS",
                    "alamat_pelapor": "JL.WONOREJO RT 33/0 NO 86 KEC BALIKPAPAN UTARA  KEL GUNUNG SAMARINDA KOTA BALIKPAPAN  LOKASI DEKAT PASAR MINI KAMPUNG TIMUR",
                    "no_telp_pelapor": "81347188698",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER TGL 1/2/2023 DIKARENAKAN RUSAK, MENGINFORMASIKAN MEMILIKI SISA STROOM DI APP METER LAMA (14203190849 ,R1MT / 900VA)) YAITU (-+ 60 KWH). MOHON STROOM DI APP METER  LAMA DI KONVERSIKAN KE APP METER BARU (45104261891 ,R1MT / 900VA)\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALIKPAPAN UTARA"
                },
                {
                    "no_laporan": "K5423020105865",
                    "waktu_lapor": "01/02/2023 16:16:45",
                    "waktu_response": "01/02/2023 16:19:59",
                    "waktu_recovery": "01/02/2023 17:05:21",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 2722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitriyati",
                    "alamat_pelapor": "JL TARUNA PARAJA BHAKTI No.0 RT.1 RW.0 SUNGAI SIP",
                    "no_telp_pelapor": "6281374678109",
                    "keterangan_pelapor": "pak minta tlong ulun,,,mau minta kode meter listrik sya untuk reset tulisan periksa d meter sya sejak pagi td.tolong d kirim d no wa ulun 081374678109.ulun bisa memasukkan dgn sendiri itu kode reset meternya.tks",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020105867",
                    "waktu_lapor": "01/02/2023 16:16:51",
                    "waktu_response": "01/02/2023 16:54:37",
                    "waktu_recovery": "01/02/2023 18:17:58",
                    "durasi_response_time": 2266,
                    "durasi_recovery_time": 5001,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh Syahrial Setiawan",
                    "alamat_pelapor": "patampanua",
                    "no_telp_pelapor": "6282343831907",
                    "keterangan_pelapor": "daun kepala hinggap di atas kabel TM",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP POLEWALI"
                },
                {
                    "no_laporan": "K5323020100690",
                    "waktu_lapor": "01/02/2023 16:17:27",
                    "waktu_response": "01/02/2023 17:50:51",
                    "waktu_recovery": "01/02/2023 19:12:45",
                    "durasi_response_time": 5604,
                    "durasi_recovery_time": 4914,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUMADI",
                    "alamat_pelapor": "JL RAYA KRANDEGAN DN PAHING  RT-4 RW-2 NO 27 KEL KRANDEGAN KULON KEC JATITUJUH KAB MAJALENGKA  ",
                    "no_telp_pelapor": "085213500649",
                    "keterangan_pelapor": "TGL 31 JAN 2023 DILAKUKAN PENGGANTIAN OLEH PETUGAS PLN KARENA SEBELUMNYA ADA GANGGUAN \\\"PERIKSA\\\". SESUAI INFORMASI PELANGGAN SISA KWH BELUM DIKONVERSIKAN DI APP BARU. PLGN KURANG TAHU SISANYAK BERAPA. MOHON TINDAK LANJUT.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JATIWANGI"
                },
                {
                    "no_laporan": "K5323020100692",
                    "waktu_lapor": "01/02/2023 16:17:42",
                    "waktu_response": "01/02/2023 16:29:07",
                    "waktu_recovery": "01/02/2023 18:00:18",
                    "durasi_response_time": 685,
                    "durasi_recovery_time": 5471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000095149046",
                    "nama_pelapor": "IBU ALFIAH ",
                    "alamat_pelapor": "PR BUMI PARUNG PERMAI  B10 NO 20 JL RIAS PERMAI 1 KEL COGREK KEC PARUNG KAB BOGOR / DEKAT  TAMAN WISATA WANAGRIYA ",
                    "no_telp_pelapor": "083863644970",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 60010540361 TIDAK DAPAT MEMBELI TOKEN KETERANGAN BLOCKING PEMBELIAN NAMUN NO TS TIDAK DI TEMUKAN  PTL PADAM ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020105876",
                    "waktu_lapor": "01/02/2023 16:17:37",
                    "waktu_response": "01/02/2023 16:18:46",
                    "waktu_recovery": "01/02/2023 16:26:46",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 480,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fadia Agustina",
                    "alamat_pelapor": "DS MUARA PARLAMPUNGAN KEC. BATAN",
                    "no_telp_pelapor": "6282262082804",
                    "keterangan_pelapor": "lampu kami kontak kontak pak",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K5423020105879",
                    "waktu_lapor": "01/02/2023 16:17:54",
                    "waktu_response": "01/02/2023 16:53:16",
                    "waktu_recovery": "01/02/2023 17:29:52",
                    "durasi_response_time": 2122,
                    "durasi_recovery_time": 2196,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Beny setya nugraha",
                    "alamat_pelapor": "Kp. Sudimampir pojok rt:02/13",
                    "no_telp_pelapor": "6281572533472",
                    "keterangan_pelapor": "isi ulang token selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020105881",
                    "waktu_lapor": "01/02/2023 16:18:22",
                    "waktu_response": "01/02/2023 16:24:37",
                    "waktu_recovery": "01/02/2023 16:43:48",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 1151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Kaniawati",
                    "alamat_pelapor": "JL PASIRKALIKI No.22 RT.001 RW.19 SDG SERANG",
                    "no_telp_pelapor": "6281220658823",
                    "keterangan_pelapor": "Kwh meteran nya tidak bertambah, akhir bulan desember 80000 akhir bulan januari juga masih tetap 80000",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020105887",
                    "waktu_lapor": "01/02/2023 16:18:45",
                    "waktu_response": "01/02/2023 16:19:28",
                    "waktu_recovery": "01/02/2023 16:41:58",
                    "durasi_response_time": 43,
                    "durasi_recovery_time": 1350,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/52",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105891",
                    "waktu_lapor": "01/02/2023 16:19:02",
                    "waktu_response": "01/02/2023 16:19:52",
                    "waktu_recovery": "01/02/2023 16:43:32",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 1420,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "KK BSD BLOK V SEK 12-5 No.16 SERPONG",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105895",
                    "waktu_lapor": "01/02/2023 16:19:19",
                    "waktu_response": "01/02/2023 16:19:40",
                    "waktu_recovery": "01/02/2023 16:42:47",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 1387,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "JL JL RAYA PLP CURUG RT3/2 SKB",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105901",
                    "waktu_lapor": "01/02/2023 16:19:39",
                    "waktu_response": "01/02/2023 16:20:24",
                    "waktu_recovery": "01/02/2023 16:44:12",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 1428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUNG TJAHYONO",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B6 SRP GARDEN 2 No.03 CISAUK",
                    "no_telp_pelapor": "628146201940559",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105912",
                    "waktu_lapor": "01/02/2023 16:21:01",
                    "waktu_response": "01/02/2023 16:46:57",
                    "waktu_recovery": "01/02/2023 17:42:53",
                    "durasi_response_time": 1556,
                    "durasi_recovery_time": 3356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Emy Rubiyanti",
                    "alamat_pelapor": "JL BINTARA 17 PD NURMAYA II No.6 RT.10 RW.13 BINTARA JA",
                    "no_telp_pelapor": "6281285680772",
                    "keterangan_pelapor": "meteran rumah saya gak bisa diinput nmr token yang sudah dibeli, padahal dayanya sudah mau habis.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020105918",
                    "waktu_lapor": "01/02/2023 16:21:21",
                    "waktu_response": "01/02/2023 19:17:34",
                    "waktu_recovery": "01/02/2023 19:27:58",
                    "durasi_response_time": 10573,
                    "durasi_recovery_time": 624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riondarici",
                    "alamat_pelapor": "JL TERUBUK RT.3/3 TKR BRT",
                    "no_telp_pelapor": "628127620423",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5423020105921",
                    "waktu_lapor": "01/02/2023 16:22:27",
                    "waktu_response": "01/02/2023 16:28:44",
                    "waktu_recovery": "01/02/2023 16:36:35",
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU MARTHA",
                    "alamat_pelapor": "KK TNI AU TRILOKA KAV 1 NO.7AJL AL MUNAWAR RT.01/RW.06 KEL PANCORAN KEC PANCORAN JAKSEL",
                    "no_telp_pelapor": "0214264539",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANA TGL 27/01/23 PELANGGAN MELAPORKAN ANGKA STAN 839387 SEHARUSNYA 83987. PELANGGAN MENGINGINKAN KOREKSI DIKARENAKAN PADA CATAT METER PLN MOBILE TIDAK DAPAT DIUBAH/DIKOREKSI. PELANGGAN KHAWATIR TERJADI LONJAKAN BULAN DEPAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105928",
                    "waktu_lapor": "01/02/2023 16:23:08",
                    "waktu_response": "01/02/2023 18:54:11",
                    "waktu_recovery": "01/02/2023 19:51:40",
                    "durasi_response_time": 9063,
                    "durasi_recovery_time": 3449,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung",
                    "alamat_pelapor": "JL RAWI No.0",
                    "no_telp_pelapor": "6285205999740",
                    "keterangan_pelapor": "TOKO MARHABAN ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KALIANDA"
                },
                {
                    "no_laporan": "K5423020105933",
                    "waktu_lapor": "01/02/2023 16:23:27",
                    "waktu_response": "01/02/2023 16:24:06",
                    "waktu_recovery": "01/02/2023 16:42:53",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 1127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "KK CLUSTER AZALEA BLK AZ-3 NO.29 No. GD SERPONG",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105943",
                    "waktu_lapor": "01/02/2023 16:23:50",
                    "waktu_response": "01/02/2023 16:24:14",
                    "waktu_recovery": "01/02/2023 16:43:14",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 1140,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A11 No.15 BSD",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105948",
                    "waktu_lapor": "01/02/2023 16:24:12",
                    "waktu_response": "01/02/2023 16:24:31",
                    "waktu_recovery": "01/02/2023 16:43:08",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 1117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "PR CLUSTER ANANTA RESIDENCES BLOK B7 No.33 PINANG",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105950",
                    "waktu_lapor": "01/02/2023 16:24:15",
                    "waktu_response": "01/02/2023 16:26:03",
                    "waktu_recovery": "01/02/2023 21:48:48",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 19365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZKI/ rizki_wulingbintaro",
                    "alamat_pelapor": "PURI BINTARO PB 7 NO 20 RT001 RW009 KEL.SAWAH BARU KEC.CIPUTAT TANGGERANG SELATAN ",
                    "no_telp_pelapor": "081211163123",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY R3/7.700VA, PEMOHON MEMILIKI MOBIL LISTRIK WULING AIE EV LONG RANGE.",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020105954",
                    "waktu_lapor": "01/02/2023 16:24:43",
                    "waktu_response": "01/02/2023 16:27:36",
                    "waktu_recovery": "01/02/2023 16:42:28",
                    "durasi_response_time": 173,
                    "durasi_recovery_time": 892,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUNITASARI SUTJANDRA",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628146201942609",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020105955",
                    "waktu_lapor": "01/02/2023 16:24:51",
                    "waktu_response": "01/02/2023 16:27:32",
                    "waktu_recovery": "01/02/2023 16:30:49",
                    "durasi_response_time": 161,
                    "durasi_recovery_time": 197,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hairul Imam Azhari",
                    "alamat_pelapor": "DN TIBU PANTUNG SERENGAT No. RT.0 RW.0",
                    "no_telp_pelapor": "6287865246456",
                    "keterangan_pelapor": "tidak bisa isi token listrik,\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020105963",
                    "waktu_lapor": "01/02/2023 16:25:37",
                    "waktu_response": "01/02/2023 16:56:59",
                    "waktu_recovery": "01/02/2023 16:59:32",
                    "durasi_response_time": 1882,
                    "durasi_recovery_time": 153,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIO ",
                    "alamat_pelapor": "GG TURANG LORONG MANGGA 2 RUMAH KE 3 DUSUN 3 BANGUN SARI BARU DESA BANGUN SARI BARU TANJUNG MORAWA DELI SERDANG SUMATRA UTARA",
                    "no_telp_pelapor": "083149067069",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEBRUARI 2023 TELAH DILUNASI MELALUI BANK MANDIRI PTL MINTA DISAMBUNG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020105971",
                    "waktu_lapor": "01/02/2023 16:26:35",
                    "waktu_response": "01/02/2023 16:56:39",
                    "waktu_recovery": "01/02/2023 16:59:27",
                    "durasi_response_time": 1804,
                    "durasi_recovery_time": 168,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAZLI",
                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
                    "no_telp_pelapor": "6285277051374",
                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG MORAWA"
                },
                {
                    "no_laporan": "K5423020105972",
                    "waktu_lapor": "01/02/2023 16:26:44",
                    "waktu_response": "02/02/2023 08:56:57",
                    "waktu_recovery": "02/02/2023 10:54:37",
                    "durasi_response_time": 59413,
                    "durasi_recovery_time": 7060,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDAS",
                    "alamat_pelapor": "MAKARTI JAYA DUSUN V DESA MAKARTI JAYA, KEC. BAHODOPI, KAB. MOROWALI, PROPINSI SULAWESI TENGAH",
                    "no_telp_pelapor": "08124135295",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI  PELANGGAN SUDAH MENGAJUKAN PS LAYANAN KHUSUS / MULTIGUNA UNTUK BTS TOWER PROVIDER INDOSAT DI PLN ULP BUNGKU DAYA 10.600 VA SEJAK TGL 27 DESEMBER 2022 SELAMA 30 HARI NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. PELANGGAN MENGINGINKAN DIIFORMASIKAN NO REG PEMBAYARAN DGN SEGERA.// PELANGGAN LAPOR KEMBALI, SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAKLANJUT DARI PETUGAS, MOHON DILAKUKAN PENANGANAN SESUAI KETENTUAN. CC.54.WISNU_Y.SM TGL 01/02/2023 PKL 23:13 WIB.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5223020101325",
                    "waktu_lapor": "01/02/2023 16:27:27",
                    "waktu_response": "01/02/2023 16:29:19",
                    "waktu_recovery": "01/02/2023 16:36:54",
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 455,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UNSUR",
                    "alamat_pelapor": "JL PEJATEN RAYA GG SAIRAN II NO 105A RT-13 / RW-2 KEL JATI PADANG KEC PASAR MINGGU KOTA JAKARTA SELATAN//DEKAT SD SMP STRADA",
                    "no_telp_pelapor": "6287883625287",
                    "keterangan_pelapor": "TIDAK BISA MEMBELI TOKEN PTL NORMAL. SISA 107.44. PADA DATA P2APST TERDAPAT PERUBAHAN NOMOR METER DARI 14046294618 MENJADI 45105535327 NAMUN SESUAI INFORMASI PELANGGAN BELUM ADA PERGANTIAN METER",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020105981",
                    "waktu_lapor": "01/02/2023 16:27:54",
                    "waktu_response": "01/02/2023 16:38:03",
                    "waktu_recovery": "01/02/2023 16:41:51",
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 228,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Resi Oky Yandra",
                    "alamat_pelapor": "DS LIWATAN PUCAT RT. RW. BEBIDAS",
                    "no_telp_pelapor": "6282139257802",
                    "keterangan_pelapor": "memasukkan token muncul kata reject padahal sesuai dengan token yg dibeli",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020105986",
                    "waktu_lapor": "01/02/2023 16:28:42",
                    "waktu_response": "01/02/2023 17:15:19",
                    "waktu_recovery": "01/02/2023 20:33:44",
                    "durasi_response_time": 2797,
                    "durasi_recovery_time": 11905,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "7030899",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "JL KH MANSYUR RT004 RW001DS PANGARANGAN KEC KOTA SUMENEP KAB SUMENEP",
                    "no_telp_pelapor": "085231341325",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 23050, ST APP (saat ini) TGL 01/02/2023 = 23019. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR DAN TERKUNCI, TIDAK ADA PETUGAS DATANG SEJAK AKHIR NOV 2022). // LAPOR KEMBALI CC.52.SURYA.SM// MENGHUBUNGI KEMBALI CC.52.ROSA.SM",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5323020100696",
                    "waktu_lapor": "01/02/2023 16:28:40",
                    "waktu_response": "01/02/2023 16:31:16",
                    "waktu_recovery": "01/02/2023 16:54:12",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 1376,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ARI",
                    "alamat_pelapor": "JALAN AKSES PABRIK PERGUDANGAN KK. PURI DELTA ANGSAN BLOK AI NO. 6 (DEPAN BLOK AH) KEL. KASEMEN KEC. KASEMEN KOTA SERANG - BANTEN",
                    "no_telp_pelapor": "6283812365589",
                    "keterangan_pelapor": "2 TIANG LISTRIK MIRING KE ARAH RUMAH WARGA, TERJADI SUDAH 1 BULAN, DIKHWATIRKAN MENIMPA RUMAH WARGA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5423020105988",
                    "waktu_lapor": "01/02/2023 16:28:42",
                    "waktu_response": "01/02/2023 17:02:40",
                    "waktu_recovery": "01/02/2023 18:13:32",
                    "durasi_response_time": 2038,
                    "durasi_recovery_time": 4252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad arif",
                    "alamat_pelapor": "JL IR SUTAMI DKT SD BULUROKENG No.39 RT.0 RW.0 BULUROKENG",
                    "no_telp_pelapor": "6281242472147",
                    "keterangan_pelapor": "Token gagal terinput/tdk tertera periksa ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020105993",
                    "waktu_lapor": "01/02/2023 16:29:09",
                    "waktu_response": "01/02/2023 16:45:48",
                    "waktu_recovery": "01/02/2023 19:02:03",
                    "durasi_response_time": 999,
                    "durasi_recovery_time": 8175,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariella varendra",
                    "alamat_pelapor": "DS SUMBER MAKMUR No. RT.11 RW.4",
                    "no_telp_pelapor": "6281377606810",
                    "keterangan_pelapor": "Tambah daya sudah diproses, tp blm dikirim token. Gagal masuk pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENGGALA"
                },
                {
                    "no_laporan": "K5423020106002",
                    "waktu_lapor": "01/02/2023 16:30:11",
                    "waktu_response": "01/02/2023 16:35:28",
                    "waktu_recovery": "01/02/2023 18:11:57",
                    "durasi_response_time": 317,
                    "durasi_recovery_time": 5789,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "26819",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL KUBIS III A2 NO 105 RT06/ RW06 KEL PULO KEC KEB BARU JAKSEL (BELAKANG ST MRT BLOK A)",
                    "no_telp_pelapor": "081314442893",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020100425, TGL 01/02/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BTN. PTL MINTA SEGERA DISAMBUNG. LU, BELUM ADA TINDAK LANJUT CC.54.FIKRI PKL 12:52 WIB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106006",
                    "waktu_lapor": "01/02/2023 16:30:26",
                    "waktu_response": "01/02/2023 16:39:20",
                    "waktu_recovery": "01/02/2023 17:27:53",
                    "durasi_response_time": 534,
                    "durasi_recovery_time": 2913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus kardiyanto",
                    "alamat_pelapor": "Blok D12 - no 10",
                    "no_telp_pelapor": "6281902755262",
                    "keterangan_pelapor": "kabel PLN kurang panjang, kondisi rumah mau direnovasi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOSAMBI"
                },
                {
                    "no_laporan": "K5423020106010",
                    "waktu_lapor": "01/02/2023 16:30:45",
                    "waktu_response": "01/02/2023 16:32:52",
                    "waktu_recovery": "01/02/2023 17:00:38",
                    "durasi_response_time": 127,
                    "durasi_recovery_time": 1666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "08973995403",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023 = 16263, ST APP TGL 01/02/2023 = 16002. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT LAPORAN K5423010202732 DAN K5223020100446. LAPOR KEMBALI.CC.54.YANTI.SM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020106013",
                    "waktu_lapor": "01/02/2023 16:30:46",
                    "waktu_response": "01/02/2023 16:31:04",
                    "waktu_recovery": "01/02/2023 16:42:36",
                    "durasi_response_time": 18,
                    "durasi_recovery_time": 692,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "KK VILLA BINTANG MAS BLK C No.11 KADEMANGAN",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106014",
                    "waktu_lapor": "01/02/2023 16:31:07",
                    "waktu_response": "01/02/2023 16:31:29",
                    "waktu_recovery": "01/02/2023 16:42:21",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 652,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B12 SRP GARDEN 2 No.09 CISAUK",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106015",
                    "waktu_lapor": "01/02/2023 16:31:20",
                    "waktu_response": "01/02/2023 16:38:13",
                    "waktu_recovery": "01/02/2023 17:15:44",
                    "durasi_response_time": 413,
                    "durasi_recovery_time": 2251,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi yudha",
                    "alamat_pelapor": "JL LETJEN B UTOYO KENTEN",
                    "no_telp_pelapor": "6282175667972",
                    "keterangan_pelapor": "migrasi kWh token blm d pasang, mhn  d tindak lanjuti untuk d pasang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106016",
                    "waktu_lapor": "01/02/2023 16:31:26",
                    "waktu_response": "01/02/2023 16:31:53",
                    "waktu_recovery": "01/02/2023 16:43:22",
                    "durasi_response_time": 27,
                    "durasi_recovery_time": 689,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "JL KANO 19 No.2 KELAPA DUA",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106018",
                    "waktu_lapor": "01/02/2023 16:31:49",
                    "waktu_response": "01/02/2023 16:34:16",
                    "waktu_recovery": "01/02/2023 16:42:14",
                    "durasi_response_time": 147,
                    "durasi_recovery_time": 478,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROHANA AGUSTIANTI",
                    "alamat_pelapor": "PR CLUSTER CALLYSTA RESIDENCE BLOK D No.09 RT.0 RW.0 PAKU JAYA",
                    "no_telp_pelapor": "628146201942617",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106021",
                    "waktu_lapor": "01/02/2023 16:32:50",
                    "waktu_response": "01/02/2023 16:58:02",
                    "waktu_recovery": "01/02/2023 17:38:04",
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 2402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000049228",
                    "nama_pelapor": "IBU YUHEFNIDARWATI",
                    "alamat_pelapor": "PERUM TELAGAMAS BLOK H3/33 RT.10/14 KEL.HARAPAN BARU BEKASI 17123",
                    "no_telp_pelapor": "081210624303",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 76.527, ST AK 77.038, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 77.038. REK BELUM DILUNASI. (DIHUNI, BERPAGAR, KWH MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG).\\nPLN 123 TELAH MENJELASKAN SESUAI KETENTUAN TAGIHAN REKENING BERDASARKAN ANGKA YANG DICATAT OLEH PETUGAS NAMUN PELANGGAN KEBERATAN DAN KECEWA DIKARENAKAN TELAH MELAPORKAN ANGKA STAND ANGKA STAND (SWACAM) MELALUI APLIKASI PLN MOBILE  TGL 24/01/2023 NAMUN TIDAK DIJADIKAN DASAR PERHITUNGAN REKENING.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020106022",
                    "waktu_lapor": "01/02/2023 16:32:44",
                    "waktu_response": "01/02/2023 16:38:47",
                    "waktu_recovery": "01/02/2023 17:06:02",
                    "durasi_response_time": 363,
                    "durasi_recovery_time": 1635,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlina soangare",
                    "alamat_pelapor": "DK KEL.MANGGA DUA No.0 RT.3 RW.1 TERNATE",
                    "no_telp_pelapor": "6281327838938",
                    "keterangan_pelapor": "pengisian pulsa lampu tidak bisa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106026",
                    "waktu_lapor": "01/02/2023 16:33:54",
                    "waktu_response": "01/02/2023 20:47:45",
                    "waktu_recovery": "01/02/2023 20:50:30",
                    "durasi_response_time": 15231,
                    "durasi_recovery_time": 165,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoan siska s",
                    "alamat_pelapor": "jalan putri bungsu no 65 kota tanjungbalai komplek rumah potong belakang pajak stasiun (depan pasar besar pagar warna hijau)",
                    "no_telp_pelapor": "6282367115752",
                    "keterangan_pelapor": "pembayaran saya melonjak sangat sangat bengkak 2 x lipat... padahal pemaikaian saya bahkan lebih hemat dari bulan2 yang lalu... tolong di cek detail bapak/ibu... ¿¿¿ terimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5423020106027",
                    "waktu_lapor": "01/02/2023 16:34:09",
                    "waktu_response": "01/02/2023 16:39:25",
                    "waktu_recovery": "01/02/2023 18:37:52",
                    "durasi_response_time": 316,
                    "durasi_recovery_time": 7107,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106032",
                    "waktu_lapor": "01/02/2023 16:34:33",
                    "waktu_response": "01/02/2023 16:46:43",
                    "waktu_recovery": "01/02/2023 17:32:54",
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 2771,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ACEP SAEPUDIN",
                    "alamat_pelapor": "KP SUMUR No. RT.4 RW.10",
                    "no_telp_pelapor": "6281319596437",
                    "keterangan_pelapor": "beli token tapi gak bisa dimasukin ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5523020100699",
                    "waktu_lapor": "01/02/2023 16:34:44",
                    "waktu_response": "01/02/2023 16:48:19",
                    "waktu_recovery": "01/02/2023 17:10:17",
                    "durasi_response_time": 815,
                    "durasi_recovery_time": 1318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASTRO ",
                    "alamat_pelapor": "PR VILLA LESTARI BLOK C6 NO 10 JL GG MENTAWAI KEL JAYASAMPURANA KEC SERANG BARU KAB BEKASI. LOKASI DKT PERTASHOP ",
                    "no_telp_pelapor": "6285781406532",
                    "keterangan_pelapor": "LEBIH TAGIH . STAND AKHIR REK FEBRUARI 2022 = 6500 BELUM DILUNASI, STAND APP TGL 02/01/2023  = 5812.2 . PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106050",
                    "waktu_lapor": "01/02/2023 16:36:06",
                    "waktu_response": "01/02/2023 21:24:29",
                    "waktu_recovery": "01/02/2023 21:46:03",
                    "durasi_response_time": 17303,
                    "durasi_recovery_time": 1294,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WULAN",
                    "alamat_pelapor": "MARELAN, PASAR 1 TENGAH GG DAMAI, KEL.TANAH ENAM RATUS, KEC.MEDAN MARELAN . SUMUT",
                    "no_telp_pelapor": "08974841279",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, SESUAI INFO PELANGGAN TELAH MENGAJUKAN DAN MENYERAHKAN PERSYARATAN PROSES UBAH TARIF MENJADI SUBSDI (R1M /900 VA - R1/900 VA) DENGAN NIK 1271086609960004 KE PLN TERKAIT NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5323020100704",
                    "waktu_lapor": "01/02/2023 16:35:59",
                    "waktu_response": "01/02/2023 16:38:29",
                    "waktu_recovery": "01/02/2023 17:21:04",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 2555,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "JL RAYA SEPANDE  RT-11 / RW-3 NO. -DS KAUMAN SEPANDE KEC CANDI  KAB SIDOARJO   // DISEBELAH WARUNG PB PURNAMA CAK ARDI ",
                    "no_telp_pelapor": "087877444300",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 26.76 KWH NO METER 86021214316. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. DENGAN NO 1744 2391 1246 0382 4767",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020106052",
                    "waktu_lapor": "01/02/2023 16:36:06",
                    "waktu_response": "01/02/2023 16:54:04",
                    "waktu_recovery": "01/02/2023 17:20:29",
                    "durasi_response_time": 1078,
                    "durasi_recovery_time": 1585,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Christina Andriani",
                    "alamat_pelapor": "PR DEPAG BLOK G No.05 RT.2 RW.7 CIPOCOK JA",
                    "no_telp_pelapor": "6281350061209",
                    "keterangan_pelapor": "pemadaman listrik yang ke 2 dari jam 16.10",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SERANG KOTA"
                },
                {
                    "no_laporan": "K5523020100701",
                    "waktu_lapor": "01/02/2023 16:36:30",
                    "waktu_response": "01/02/2023 16:42:52",
                    "waktu_recovery": "01/02/2023 18:22:52",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 6000,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TJONG UNAIDI",
                    "alamat_pelapor": "JL. PR KEPA DURI MAS BL RR/21 RT1/4 KEL KEPADURI KEC KEBON JERUK JAKBAR / SEBELAH TANAH KOSONG",
                    "no_telp_pelapor": "081808626016",
                    "keterangan_pelapor": "TGL 01/02/23. PELANGGAN MELAPORKAN APP (APP METER RUSAK) DENGAN NO PENGADUAN:-. DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : 1326,92 KWH, NO.METER LAMA : 14433908002, NO.METER BARU : 14436349436",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106055",
                    "waktu_lapor": "01/02/2023 16:36:33",
                    "waktu_response": "01/02/2023 16:45:47",
                    "waktu_recovery": "01/02/2023 16:51:38",
                    "durasi_response_time": 554,
                    "durasi_recovery_time": 351,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIYANI",
                    "alamat_pelapor": "JL AMPERA SEI AMBAWANG NO 13 RT 01/02 KEL AMPERA RAYA KEC SEI AMBAWANG KAB KUBU RAYA ACUAN : DEKAT POLSEK ",
                    "no_telp_pelapor": "081347686467",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23  PROSES PD (R1T/450 VA - R1T/1.300 VA) DENGAN NO REG 2110115019317, YBS MENGINGINKAN AGAR PETUGAS DAPAT MENGHUBUNGI PELANGGAN DI NO HP 081347686467 A/N IBU MARIYANI DAN MENGINGINKAN AGAR DAPAT DI REALISASIKAN SEGERA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIANTAN"
                },
                {
                    "no_laporan": "K5423020106058",
                    "waktu_lapor": "01/02/2023 16:36:41",
                    "waktu_response": "01/02/2023 16:44:52",
                    "waktu_recovery": "01/02/2023 16:59:58",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 906,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "128480",
                    "nama_pelapor": "BP JULIANTO",
                    "alamat_pelapor": "JL DURI BARU NO 200 RT 4 RW 7 KEL JEMBATAN BESI KEC TAMBORA JAKARTA BARAT \\nSETEMPAT ANK ESPRES.",
                    "no_telp_pelapor": "0216317742",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEBRURI 2023 = 44421 , ST APP TGL 02/01/2023  = 433976. PELANGAN MEMINTA UNTUK DAPAT SEGERA DI LAKUAKAN PENYESUAIN TERKAIT ANGKA STAND DI LOKASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106061",
                    "waktu_lapor": "01/02/2023 16:36:58",
                    "waktu_response": "01/02/2023 16:37:22",
                    "waktu_recovery": "01/02/2023 16:43:01",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 339,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "KK CLUSTER AZALEA BLK AZ-3 NO.35 No. GD SERPONG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106062",
                    "waktu_lapor": "01/02/2023 16:37:01",
                    "waktu_response": "01/02/2023 16:48:33",
                    "waktu_recovery": "01/02/2023 17:55:45",
                    "durasi_response_time": 692,
                    "durasi_recovery_time": 4032,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000906110939849",
                    "nama_pelapor": "BP HARI",
                    "alamat_pelapor": "JL CEMARA 1 NO   32A RT 01 RW 01 KEC CIKARANG SELTAN DESA CIBATU KAB BEKASI \\nACUAN LOKASI DEKAT KANDANG ANJING DI TENGAH JLN ",
                    "no_telp_pelapor": "081288067183",
                    "keterangan_pelapor": "MOHON DI TINDAKLANJUTI PELANGGAN DENGAN IDPEL/NOMETER 537212133721  BERMAKSUD MENGAJUKAN PROSES GESER APP  PELANGGAN BERSEDIA MELENGKAPI PERSYARATAN DI LOKASI. YBS SELAKU ANAK DARI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106064",
                    "waktu_lapor": "01/02/2023 16:37:14",
                    "waktu_response": "01/02/2023 16:37:33",
                    "waktu_recovery": "01/02/2023 16:42:07",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 274,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "PR CLUSTER AMARILLO VILLAGE BELDON GARDU I No.71 RT.0 RW.0 GD SERPONG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106067",
                    "waktu_lapor": "01/02/2023 16:37:31",
                    "waktu_response": "01/02/2023 17:04:55",
                    "waktu_recovery": "01/02/2023 18:45:57",
                    "durasi_response_time": 1644,
                    "durasi_recovery_time": 6062,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINDRI",
                    "alamat_pelapor": "DN CINYOSOG     RT-2 / RW-1",
                    "no_telp_pelapor": "0214226185",
                    "keterangan_pelapor": "MOHON BANTUAN PENGIRIMAN INVOICE BULAN SEPTEMBER 22 SAMPAI JANUARI 23 DAN AGAR DIKIRIMKAN KE ALAMAT EMAIL GRIAARTGLASS@GMAIL.COM PELANGGAN TIDAK DAPAT DOWNLOAD INVOICE MELALUI PLN MOBILE KETERANGAN SAAT INGIN DOWNLOAD PERBAHARUI DATA DIRI MASIH DALAM PROSES PERUBAHAN NIK DAN NPWP ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020106072",
                    "waktu_lapor": "01/02/2023 16:37:33",
                    "waktu_response": "01/02/2023 16:41:39",
                    "waktu_recovery": "01/02/2023 16:44:21",
                    "durasi_response_time": 246,
                    "durasi_recovery_time": 162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "PR CLUSTER ANANTA RESIDENCES BLOK B9 No.47 PINANG",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100705",
                    "waktu_lapor": "01/02/2023 16:37:45",
                    "waktu_response": "01/02/2023 16:52:33",
                    "waktu_recovery": "01/02/2023 16:59:56",
                    "durasi_response_time": 888,
                    "durasi_recovery_time": 443,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000154675",
                    "nama_pelapor": "BP RIDWAN",
                    "alamat_pelapor": "JL WINDU   NO 7 KEL MALABAR KEC LENGKONG KOTA BANDUNG 40262",
                    "no_telp_pelapor": "0222515776",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN NO IDPEL 535510020794 BERMASUD PERMOHONAN PD NAMUN TIDAK BISA DIAJUKAN DIKARENAKAN TERDAPAT PERMOHONAN DENGAN NO AGENDA 535519962206167355 MOHONKONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020106075",
                    "waktu_lapor": "01/02/2023 16:37:50",
                    "waktu_response": "01/02/2023 16:41:51",
                    "waktu_recovery": "01/02/2023 16:44:29",
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ALWI",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B14 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628146201942625",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100707",
                    "waktu_lapor": "01/02/2023 16:38:06",
                    "waktu_response": "01/02/2023 17:11:16",
                    "waktu_recovery": "01/02/2023 19:45:41",
                    "durasi_response_time": 1990,
                    "durasi_recovery_time": 9265,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021912044",
                    "nama_pelapor": "BP. BAHAR ",
                    "alamat_pelapor": "KK GRIYA KINARA BLOK D NO.1   KEL. JADIMULYA KEC. GUNUNG JATI KAB. CIREBON",
                    "no_telp_pelapor": "0811240073",
                    "keterangan_pelapor": "PERMOHONAN GESER KWH METER KARENA ADA RENOVASI RUMAH. NO KTP 3209210903820004. KONFIRMASI PELANGGAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020106079",
                    "waktu_lapor": "01/02/2023 16:38:16",
                    "waktu_response": "01/02/2023 16:38:44",
                    "waktu_recovery": "01/02/2023 16:39:56",
                    "durasi_response_time": 28,
                    "durasi_recovery_time": 72,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I Made Boika Dwi Negara",
                    "alamat_pelapor": "JL DSN.TROWULAN RT06 RW02 No.",
                    "no_telp_pelapor": "6281805566441",
                    "keterangan_pelapor": "pasang baru",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MOJOAGUNG"
                },
                {
                    "no_laporan": "K5423020106081",
                    "waktu_lapor": "01/02/2023 16:38:28",
                    "waktu_response": "01/02/2023 16:41:16",
                    "waktu_recovery": "01/02/2023 16:52:26",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Taufiqul Lubab",
                    "alamat_pelapor": "JL NGGONDANG No.0 RT.2 RW.3 NYATNYONO",
                    "no_telp_pelapor": "6281225604200",
                    "keterangan_pelapor": "Mohon di bantu pemindahan tarikaan SR ,,karena kabel posisi di atas lahan tersebut.\\nyang rencana lahan tersebut ingin d jadikan bangunan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP UNGARAN"
                },
                {
                    "no_laporan": "K5423020106085",
                    "waktu_lapor": "01/02/2023 16:39:02",
                    "waktu_response": "01/02/2023 16:48:07",
                    "waktu_recovery": "01/02/2023 16:54:49",
                    "durasi_response_time": 545,
                    "durasi_recovery_time": 402,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "musrifah",
                    "alamat_pelapor": "DN GUA BARAT No.0 RT.0 RW.0 PANGEREMAN",
                    "no_telp_pelapor": "6287853799628",
                    "keterangan_pelapor": "mohon bantuannya pak diisi token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106092",
                    "waktu_lapor": "01/02/2023 16:40:42",
                    "waktu_response": "01/02/2023 17:27:08",
                    "waktu_recovery": "01/02/2023 18:35:42",
                    "durasi_response_time": 2786,
                    "durasi_recovery_time": 4114,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021646444",
                    "nama_pelapor": "BP AES/ IBU ELI ",
                    "alamat_pelapor": "KK KOTA SERANG BARU BLOK E71 NO 7 RT4/RW-17KEL. SUKARAGAM KEC. SERANG BARU KOTA SERANG // ACUANNYA DEKAT SD SUKARAGAM 01  ",
                    "no_telp_pelapor": "081291664871",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020104172 SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAKLANJUT, MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/2023 PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN PADA DATA P2APST TERTERA BLOCKING PEMBELIAN. PADA DATA AP2T TERDAPAT ANGSURAN NAMUN BELUM JATUH TEMPO. PTL HAMPIR PADAM.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5523020100706",
                    "waktu_lapor": "01/02/2023 16:40:45",
                    "waktu_response": "01/02/2023 18:16:46",
                    "waktu_recovery": "01/02/2023 21:44:34",
                    "durasi_response_time": 5761,
                    "durasi_recovery_time": 12468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SULIS ",
                    "alamat_pelapor": "JL PENYAKSAKAN  DN PENYAKSAKAN NO 35 RT 1 RW 2 KEL BANGKALAN  KEC KLAPIS KAB BANGKALAN  ",
                    "no_telp_pelapor": "087701734930",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN TERTERA  KWH METER TERBANG SSISA KWH 208 ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K3223020100337",
                    "waktu_lapor": "01/02/2023 16:41:02",
                    "waktu_response": "01/02/2023 17:02:59",
                    "waktu_recovery": "01/02/2023 18:13:43",
                    "durasi_response_time": 1317,
                    "durasi_recovery_time": 4244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRSAN",
                    "alamat_pelapor": "JL PAO2 DP ASRI 3 RT 1 RW 1 KEL - KEC - KAB MAROS. DEKAT MASJID",
                    "no_telp_pelapor": "85373248715",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 PTL NYALA SISA 70 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106093",
                    "waktu_lapor": "01/02/2023 16:40:58",
                    "waktu_response": "01/02/2023 16:44:05",
                    "waktu_recovery": "01/02/2023 18:51:23",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 7638,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "JL KP BAHARI GG 3 NO 231 RT RT-0 / RW-3",
                    "no_telp_pelapor": "02129959850",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN, TERKAIT REK FEB 23, SESUAI INFO PELANGGAN TELAH MELAKUKAN PELAPORAN CATER MANDIRI VIA PLN MOBILE TGL 24/01/23 = 64604, TGL 28/01/23 PETUGAS DATANG MELAKUKAN CATAT METER DENGAN ST METER = 64674. YBS MENGINGINKAN REK FEB 23 DI PERHITUNGKAN SESUAI DENGAN ST METER YG DIKIRIMKAN VIA PLN MOBILE TGL 24/01/23 DENGAN ST APP = 64604. REK BELUM DILUNASI, PLN 123 TELAH MENJELASKAN SESUAI DENGAN KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020106094",
                    "waktu_lapor": "01/02/2023 16:41:16",
                    "waktu_response": "01/02/2023 16:57:11",
                    "waktu_recovery": "01/02/2023 17:03:15",
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 364,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahim",
                    "alamat_pelapor": "DS PARIT 02 P. BURUNG No.0 RT.0 RW.0 P.BURUNG",
                    "no_telp_pelapor": "6281210445896",
                    "keterangan_pelapor": "mengisi token gagal terus, padahal udah masukan no token dengan benar. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TEMBILAHAN"
                },
                {
                    "no_laporan": "K5423020106096",
                    "waktu_lapor": "01/02/2023 16:41:27",
                    "waktu_response": "01/02/2023 18:37:27",
                    "waktu_recovery": "02/02/2023 00:18:51",
                    "durasi_response_time": 6960,
                    "durasi_recovery_time": 20484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BIDARIAN ",
                    "alamat_pelapor": "JL SWADAYA TJ API API  RT-22 KAB PANGKALAIN BALAI ACUAN : KOMPLEK GRIYA SINAR INTAN",
                    "no_telp_pelapor": "08127137962",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN VKRN 43 ( PTL TIDAK PADAM ) TERSISA 56,90 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020106100",
                    "waktu_lapor": "01/02/2023 16:42:11",
                    "waktu_response": "01/02/2023 16:45:38",
                    "waktu_recovery": "01/02/2023 21:04:39",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 15541,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "80211",
                    "nama_pelapor": "BP ARMI",
                    "alamat_pelapor": "JL KAMAT JATI  KK KODIM 0505 BLOK J 2 RT 3 RW 2 KEL CILILITAN KEC KAMAT JATI JAKTIM DEKAT ALFAMIDI",
                    "no_telp_pelapor": "085361759642",
                    "keterangan_pelapor": "TGL 31-01-2023  TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020106101",
                    "waktu_lapor": "01/02/2023 16:42:19",
                    "waktu_response": "01/02/2023 16:57:23",
                    "waktu_recovery": "01/02/2023 17:19:45",
                    "durasi_response_time": 904,
                    "durasi_recovery_time": 1342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu indrasari",
                    "alamat_pelapor": "dusun kalianyar desa sidodadi lawang",
                    "no_telp_pelapor": "6282330170122",
                    "keterangan_pelapor": "sudah 2 bln terakhir tagihan listrik membengkak semenjak kena petir.sempat ada petugas ke rmh ngecek tp sampai skg gak datang lagi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K1423020100460",
                    "waktu_lapor": "01/02/2023 16:42:53",
                    "waktu_response": "01/02/2023 18:37:18",
                    "waktu_recovery": "02/02/2023 00:18:47",
                    "durasi_response_time": 6865,
                    "durasi_recovery_time": 20489,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZKI",
                    "alamat_pelapor": "JL. SOLOK KEMASN KK GB MUSI INDAH BLOK D NO 15 KEL TANAH MAS INDAH KEC TALANG KELAPA KAB BANYUASIN",
                    "no_telp_pelapor": "082176208192",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020106107",
                    "waktu_lapor": "01/02/2023 16:43:04",
                    "waktu_response": "01/02/2023 16:51:01",
                    "waktu_recovery": "01/02/2023 16:52:15",
                    "durasi_response_time": 477,
                    "durasi_recovery_time": 74,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko",
                    "alamat_pelapor": "JL GREMET RT 52/5 RT.0 RW.0",
                    "no_telp_pelapor": "6281393114731",
                    "keterangan_pelapor": "Kenapa tagihan Bulan Januari ini lebih besar dari pada tagihan bulan Desember.. sementara pemakaian Bulan Januari lebih sedikit dari pada bulan Desember..tagihan Bulan Desember sebesar Rp.4.688.084 sementara bulan Januari sebesar Rp.6.311.278",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MANAHAN"
                },
                {
                    "no_laporan": "K5423020106110",
                    "waktu_lapor": "01/02/2023 16:43:27",
                    "waktu_response": "01/02/2023 16:50:41",
                    "waktu_recovery": "01/02/2023 20:08:21",
                    "durasi_response_time": 434,
                    "durasi_recovery_time": 11860,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FIKA",
                    "alamat_pelapor": "JL TIDUNG 10 STAPAK 5 NO 41, MAPPALA, RAPPOCINI, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "085394646304",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL  07/12/22 PROSES PB DENGAN NO REG 3211112059804. TGL 08/12/22 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5423020106114",
                    "waktu_lapor": "01/02/2023 16:43:52",
                    "waktu_response": "01/02/2023 16:45:07",
                    "waktu_recovery": "01/02/2023 16:59:52",
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 885,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TANU WINARTO ",
                    "alamat_pelapor": " JL MESJID PEKOJAN I GG 4 RT6/1 NO 38 KEL PEKOJAN KEC TAMBORA JAKBAR ACUAN BLKG KUA",
                    "no_telp_pelapor": "0811992158",
                    "keterangan_pelapor": "MOHON TIDAK LANJUT DAN PENYELESAIAN. PELANGGAN BERMAKSUD MANGAJUKAN PROSES PD 2200VA-3500VA NAMUN DATA PADA P2PST Id Pel ini masih dalam proses permohonan!. PELANGGAN MENGAKU SEBAGAI PEMILIK BANGUNAN.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106117",
                    "waktu_lapor": "01/02/2023 16:44:19",
                    "waktu_response": "01/02/2023 16:50:14",
                    "waktu_recovery": "01/02/2023 16:59:14",
                    "durasi_response_time": 355,
                    "durasi_recovery_time": 540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "104580",
                    "nama_pelapor": "IBU EFI",
                    "alamat_pelapor": "JL H ENTING RT 1 RW 12 NO 56 KEL JATI WARINGIN KEC PONDOK GEDE KOTA BEKASI - JAWA BARAT. DEKAT MUSHOLLA BAITURAHMAH/SD ALAM ",
                    "no_telp_pelapor": "081280992549",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PELANGGAN TIDAK MENGETAHUI SISA KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106135",
                    "waktu_lapor": "01/02/2023 16:45:59",
                    "waktu_response": "01/02/2023 16:50:01",
                    "waktu_recovery": "01/02/2023 19:10:07",
                    "durasi_response_time": 242,
                    "durasi_recovery_time": 8406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "56602477350",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": " PERUM ALAM INDAH  BL F 1 NO  5  KEL  PORIS PLAWAD INDAH KEC CIPONDOH",
                    "no_telp_pelapor": "0811922189",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43  TIDAK MENGETAHUI SISA KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106137",
                    "waktu_lapor": "01/02/2023 16:46:09",
                    "waktu_response": "01/02/2023 16:55:31",
                    "waktu_recovery": "01/02/2023 17:42:34",
                    "durasi_response_time": 562,
                    "durasi_recovery_time": 2823,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRON",
                    "alamat_pelapor": "JL HARAPAN CLUSTER GRAND PINANG HILL BLOK C NO 7 RT-5 / RW-3 KEL SUDIMARA PINANG KEC PINANG KOTA TANGERANG, BANTEN ACUAN PASAR BENGKOK",
                    "no_telp_pelapor": "081377000354",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101243",
                    "waktu_lapor": "01/02/2023 16:46:51",
                    "waktu_response": "01/02/2023 16:50:07",
                    "waktu_recovery": "01/02/2023 19:19:19",
                    "durasi_response_time": 196,
                    "durasi_recovery_time": 8952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020101070, TANGGAL 27/01/2023  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA MOBUIL BANKING BCA PTL MINTA DISAMBUNG KEMBALI, PELANGGAN SUDAH DIHUBUNGI OLEH PETUGAS NAMUN PELANGGAN TIDAK BERKENAN UNTUK DIMIGRASI KE PRABAYAR TOKEN, PELANGGAN JUGA MERAGUKAN ADANYA PENGGUNAAN LISTRIK YANG BERLEBIH SEDANGKAN PELANGGAN HANYA MENGGUNAKAN LAMPU DAN RUMAH KOSONG, UL (CC.51.AGRE)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106146",
                    "waktu_lapor": "01/02/2023 16:47:44",
                    "waktu_response": "01/02/2023 17:34:55",
                    "waktu_recovery": "01/02/2023 18:13:41",
                    "durasi_response_time": 2831,
                    "durasi_recovery_time": 2326,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "solihati",
                    "alamat_pelapor": "KP PABUARAN PONCOL No.0 RT.001 RW.11 KD.WARINGN",
                    "no_telp_pelapor": "6281316963774",
                    "keterangan_pelapor": "tidak bisa mengisi token pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020106148",
                    "waktu_lapor": "01/02/2023 16:47:56",
                    "waktu_response": "01/02/2023 16:54:25",
                    "waktu_recovery": "01/02/2023 17:10:46",
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 981,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dika Anggara",
                    "alamat_pelapor": "DS TETEINEA JAYA No.0 RT.0 RW.0 TINANGGEA",
                    "no_telp_pelapor": "6285242459412",
                    "keterangan_pelapor": "Pengamanan KWH untuk bangun rumah baru",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KONAWE SELATAN"
                },
                {
                    "no_laporan": "K5423020106153",
                    "waktu_lapor": "01/02/2023 16:48:54",
                    "waktu_response": "01/02/2023 18:07:52",
                    "waktu_recovery": "01/02/2023 19:40:05",
                    "durasi_response_time": 4738,
                    "durasi_recovery_time": 5533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ZAENAL",
                    "alamat_pelapor": "JL KP PULO NO 12 RT 05 RW 04 KEL KP MELAYU KEC JATI NEGARA KOTA JAKARTA TIMUR DEKAT LAYNMART",
                    "no_telp_pelapor": "081296969503",
                    "keterangan_pelapor": "MOHON UNTUK TINDAK LANJUTI UNTUK PENYAMBUNGAN PTL BERIKUT EX KEBAKARAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020106155",
                    "waktu_lapor": "01/02/2023 16:49:14",
                    "waktu_response": "01/02/2023 19:29:44",
                    "waktu_recovery": "01/02/2023 19:32:41",
                    "durasi_response_time": 9630,
                    "durasi_recovery_time": 177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M BASRI",
                    "alamat_pelapor": "DESA LANTEK TIMUR KP. PERRENGAN GALIS BANGKALAN MADURA",
                    "no_telp_pelapor": "083819448488",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM AD) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 10.88 KWH . PTL (TIDAK PADAM). ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5123020101246",
                    "waktu_lapor": "01/02/2023 16:49:13",
                    "waktu_response": "01/02/2023 16:51:01",
                    "waktu_recovery": "01/02/2023 19:34:46",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 9825,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP KHAMIM ",
                    "alamat_pelapor": "JL SUNAN MURIA NO- RT-3 RW-2 DN KETAPANG DS SUKORAHARJO KEC KEPANJEN KAB MALANG / DEKAT MUSHOLLAH ",
                    "no_telp_pelapor": "081398441960",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT ANGKA COUNTER PADA APP PASCABAYAR TIDAK BEROPERASI, SEJAK 30/01/2023, STAND METER TGL 01/02/2023 = 18306, PTL NYALA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020106166",
                    "waktu_lapor": "01/02/2023 16:50:55",
                    "waktu_response": "01/02/2023 17:27:21",
                    "waktu_recovery": "01/02/2023 17:55:37",
                    "durasi_response_time": 2186,
                    "durasi_recovery_time": 1696,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Manin S",
                    "alamat_pelapor": "KP GEMPOL No.0 RT.8 RW.4 SUKADAMI",
                    "no_telp_pelapor": "6281284133955",
                    "keterangan_pelapor": "ngga bisa beli pulsa token listrik sudah padam .",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106167",
                    "waktu_lapor": "01/02/2023 16:51:07",
                    "waktu_response": "01/02/2023 16:55:50",
                    "waktu_recovery": "01/02/2023 19:00:21",
                    "durasi_response_time": 283,
                    "durasi_recovery_time": 7471,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagianpengaduan@jakarta.go.id",
                    "alamat_pelapor": "AEON MALL JGC - JL. JKT GARDEN CITY BOULEVARD NO.1, RT.8/RW.6, CAKUNG TIM., KEC. CAKUNG, KOTA JAKARTA TIMUR, DAERAH KHUSUS IBUKOTA JAKARTA 13910",
                    "no_telp_pelapor": "0",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, INFO PELANGGAN BERULANG KALI TERKENDALA CAS MOBIL LISTRIK DI SPBKLU AREA TSB NAMUN GAGAL. PELANGGAN INGIN AGAR DILAKUKAN PENAMBAHAN 4 MESIN CHARGING. MOHON DAPAT DILAKUKAN PENANGANAN SESUAI KETENTUAN. #BAGIANPENGADUAN-LAPOR.GO.ID",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106169",
                    "waktu_lapor": "01/02/2023 16:51:08",
                    "waktu_response": "01/02/2023 18:02:26",
                    "waktu_recovery": "01/02/2023 18:20:45",
                    "durasi_response_time": 4278,
                    "durasi_recovery_time": 1099,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIMA BAHAR",
                    "alamat_pelapor": "JL PD KASTURI  NO.- RT.001/11  KEL.BATU MERAH KEC. SIRIMAU KAB. MALUKU ",
                    "no_telp_pelapor": "085240194894",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JANUARI DAN BK TELAH DI LUNASI MOHON PTL DI SAMBUNG ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMBON KOTA"
                },
                {
                    "no_laporan": "K5423020106170",
                    "waktu_lapor": "01/02/2023 16:51:05",
                    "waktu_response": "01/02/2023 16:53:44",
                    "waktu_recovery": "01/02/2023 17:02:52",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 548,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rere wicitra",
                    "alamat_pelapor": "DN SUMBER AWAN DS TUYOMARTO No.0 RT.12 RW.3 SINGOSARI",
                    "no_telp_pelapor": "6281357580999",
                    "keterangan_pelapor": "kode token tidak bisa di input, gagal terus. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020106171",
                    "waktu_lapor": "01/02/2023 16:51:09",
                    "waktu_response": "01/02/2023 17:02:41",
                    "waktu_recovery": "01/02/2023 17:56:16",
                    "durasi_response_time": 692,
                    "durasi_recovery_time": 3215,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kamila Nurhasanah",
                    "alamat_pelapor": "KP GIRIASIH No.0 RT.002 RW.01 CIBAYAWAK",
                    "no_telp_pelapor": "6285722033034",
                    "keterangan_pelapor": "kWh periksa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SOREANG"
                },
                {
                    "no_laporan": "K5423020106174",
                    "waktu_lapor": "01/02/2023 16:51:24",
                    "waktu_response": "01/02/2023 18:37:08",
                    "waktu_recovery": "02/02/2023 00:18:42",
                    "durasi_response_time": 6344,
                    "durasi_recovery_time": 20494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Apol Jarsih",
                    "alamat_pelapor": "KOMP GRIYA ASRI TPK BLOK J4 NO 10",
                    "no_telp_pelapor": "628993045366",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5323020100722",
                    "waktu_lapor": "01/02/2023 16:53:45",
                    "waktu_response": "01/02/2023 17:00:32",
                    "waktu_recovery": "01/02/2023 17:04:01",
                    "durasi_response_time": 407,
                    "durasi_recovery_time": 209,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU KRISTIN",
                    "alamat_pelapor": "JL  KAV POLRI PR CILAMBAR  BLOK A21 NO. 481B KEL CILAMBAR KEC GROGOL PETAMBURAN KOTA JAKARTA BARAT ",
                    "no_telp_pelapor": "083893823349",
                    "keterangan_pelapor": "PELANGGAN TERLAMBAT MELAKUKAN PEMBAYARAN BULAN NOVEMBER NAMUN PADA DATA SUDAH ADA PEMBAYARAN. DAN MOHON INFORMASIKAN KEPADA PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106189",
                    "waktu_lapor": "01/02/2023 16:53:52",
                    "waktu_response": "01/02/2023 16:57:24",
                    "waktu_recovery": "01/02/2023 17:17:03",
                    "durasi_response_time": 212,
                    "durasi_recovery_time": 1179,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Listanto",
                    "alamat_pelapor": "RT 3 RW 8",
                    "no_telp_pelapor": "6285731520800",
                    "keterangan_pelapor": "pindah golongan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PARE"
                },
                {
                    "no_laporan": "K5423020106192",
                    "waktu_lapor": "01/02/2023 16:54:18",
                    "waktu_response": "02/02/2023 08:56:40",
                    "waktu_recovery": "02/02/2023 09:37:56",
                    "durasi_response_time": 57742,
                    "durasi_recovery_time": 2476,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HANIF",
                    "alamat_pelapor": "JL- DESA BAHOMAKMUR BLOK B1, RT-/RW- KEL BAHO MAKMUR, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH // ",
                    "no_telp_pelapor": "082259462242",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 14/04/22 PEMBAYARAN PROSES PB 4 UNIT ( R1MT/900 VA ) DENGAN NO REG 3121112043719, 3121112043720, 3121112043721 DAN 3121112043722. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN DAN PEMASANGAN APP.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5323020100723",
                    "waktu_lapor": "01/02/2023 16:54:54",
                    "waktu_response": "01/02/2023 17:00:06",
                    "waktu_recovery": "01/02/2023 17:02:17",
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK YANTO",
                    "alamat_pelapor": "JL NYENGSERED NO 11 i RT 2/2 KEL PELINDUNG HEWAN KEC ASTANA ANYAR KOTA BANDUNG  /SAMPING SALON RIZKI ",
                    "no_telp_pelapor": "085100748696",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO IDPEL 535515545788 MENGAJUKAN PERGESERAN KABEL SR DIKARENAKAN RENOVASI BANGUNAN , MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020106200",
                    "waktu_lapor": "01/02/2023 16:54:57",
                    "waktu_response": "01/02/2023 17:04:26",
                    "waktu_recovery": "01/02/2023 18:20:46",
                    "durasi_response_time": 569,
                    "durasi_recovery_time": 4580,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cory Cika",
                    "alamat_pelapor": "Taman Cilegon Indah RT 07 RW 05 cluster Catalonia blok G8 no 12 ",
                    "no_telp_pelapor": "628111119698",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020106203",
                    "waktu_lapor": "01/02/2023 16:55:03",
                    "waktu_response": "01/02/2023 17:00:23",
                    "waktu_recovery": "01/02/2023 17:03:54",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTIYONO ",
                    "alamat_pelapor": "KAV POLRI JL - BL A 19 101 KEL JELAMBAR KEC GROGOL PETAMBURAN KOTA JAKARTA BARAT // ACUAN: SETEMPAT MATERIAL GUNUNG MADU ",
                    "no_telp_pelapor": "082122503337",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) NO. METER 01103369615. DENGAN NO. TOKEN 2715 7897 1974 8571 5184 DAN\\n2368 2764 3881 7682 2483",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106204",
                    "waktu_lapor": "01/02/2023 16:55:35",
                    "waktu_response": "01/02/2023 18:18:54",
                    "waktu_recovery": "01/02/2023 18:30:09",
                    "durasi_response_time": 4999,
                    "durasi_recovery_time": 675,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syafar Uddin",
                    "alamat_pelapor": "JL NAROGONG SAKTI VIII F42 No.15 RT.6 RW.13 PENGASINAN",
                    "no_telp_pelapor": "6285319195558",
                    "keterangan_pelapor": "tidak bisa isi token dengan keterangan gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106208",
                    "waktu_lapor": "01/02/2023 16:56:03",
                    "waktu_response": "01/02/2023 16:58:58",
                    "waktu_recovery": "01/02/2023 17:09:24",
                    "durasi_response_time": 175,
                    "durasi_recovery_time": 626,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "CLUSTER SIENA BLOK B NO 6 JL. REMBANG RT. 06/ RW. 05 KEL. JATIRASA KEC. JATIASIH KOTA BEKASI JAWA BARAT. ",
                    "no_telp_pelapor": "081314151678",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 86007744815 MEMBELI TOKEN DI APL SETEMPAT SEBESAR RP. 1.000.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106210",
                    "waktu_lapor": "01/02/2023 16:56:23",
                    "waktu_response": "01/02/2023 17:12:42",
                    "waktu_recovery": "01/02/2023 17:33:02",
                    "durasi_response_time": 979,
                    "durasi_recovery_time": 1220,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "raydianda",
                    "alamat_pelapor": "DS PAYA BAKUNG BLOK 2 No.0",
                    "no_telp_pelapor": "6285283807943",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020106214",
                    "waktu_lapor": "01/02/2023 16:56:38",
                    "waktu_response": "01/02/2023 17:24:37",
                    "waktu_recovery": "01/02/2023 19:22:07",
                    "durasi_response_time": 1679,
                    "durasi_recovery_time": 7050,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUAN",
                    "alamat_pelapor": "JL KOMP BUMI ASRI G/11 No.0",
                    "no_telp_pelapor": "6283160718881",
                    "keterangan_pelapor": "kwh macet minta ganti baru ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG"
                },
                {
                    "no_laporan": "K1623020100004",
                    "waktu_lapor": "01/02/2023 16:56:51",
                    "waktu_response": "01/02/2023 17:07:20",
                    "waktu_recovery": "01/02/2023 17:09:58",
                    "durasi_response_time": 629,
                    "durasi_recovery_time": 158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EPI KAMARTAMI",
                    "alamat_pelapor": "JL RAYA KELAPA",
                    "no_telp_pelapor": "085267586993",
                    "keterangan_pelapor": "PERMOHONAN GESER APP METER MAU RENOVASI RUMAH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENTOK"
                },
                {
                    "no_laporan": "K5423020106218",
                    "waktu_lapor": "01/02/2023 16:56:56",
                    "waktu_response": "01/02/2023 16:59:08",
                    "waktu_recovery": "01/02/2023 18:14:05",
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 4497,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdurrahman",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR No.23 RT.9 RW.9 JT MAKMUR",
                    "no_telp_pelapor": "6282111492462",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106219",
                    "waktu_lapor": "01/02/2023 16:57:17",
                    "waktu_response": "01/02/2023 17:03:57",
                    "waktu_recovery": "01/02/2023 19:19:06",
                    "durasi_response_time": 400,
                    "durasi_recovery_time": 8109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wandom sas",
                    "alamat_pelapor": "KP JUBLEGAN No.0 RT.003 RW.15 PANGALENGA",
                    "no_telp_pelapor": "6282117524164",
                    "keterangan_pelapor": "posisi MCB kWh off...tapi masih ada setrum cukup besar..mohon bantuan petugas.trimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARAN"
                },
                {
                    "no_laporan": "K5423020106222",
                    "waktu_lapor": "01/02/2023 16:57:40",
                    "waktu_response": "01/02/2023 17:37:21",
                    "waktu_recovery": "01/02/2023 18:49:26",
                    "durasi_response_time": 2381,
                    "durasi_recovery_time": 4325,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP LUTFI",
                    "alamat_pelapor": "JL KP CILUNGUP I RT3/12 NO 28 KEL DUREN SAWIT KEC DUREN SAWIT JAKARTA TIMUR / ACUAN BENGKEL KIRANTI POWER STERING",
                    "no_telp_pelapor": "082114586247",
                    "keterangan_pelapor": "GAGAL INPUT NO TOKEN SETELAH UPDATE VKRN 43 (PTL MENYALA SISA KWH 15.77 KWH)\\nNO TOKEN 0125 6972 2478 5359 7021\\n(R3T / 10600)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106227",
                    "waktu_lapor": "01/02/2023 16:58:10",
                    "waktu_response": "01/02/2023 18:19:35",
                    "waktu_recovery": "01/02/2023 18:37:43",
                    "durasi_response_time": 4885,
                    "durasi_recovery_time": 1088,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002632119",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "SETEMPAT TOKO KING MOTOR SPOT JL JATI MULYA RAYA BLOK  D NO.13  RT 01 /13 KEL JATIMULYA KEC TAMBUN SELATAN BEKASI, ",
                    "no_telp_pelapor": "02182437682",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP, PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5523020100724",
                    "waktu_lapor": "01/02/2023 16:58:38",
                    "waktu_response": "01/02/2023 17:02:11",
                    "waktu_recovery": "01/02/2023 17:22:10",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 1199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD",
                    "alamat_pelapor": " JL JABIR NO 123 C RT 4 RW 7 KEL RAGUNAN KEC PASAR MINGGU JAKARTA SELATAN",
                    "no_telp_pelapor": "6285779264127",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = ± 80.---\\nNO TOKEN :-----",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106234",
                    "waktu_lapor": "01/02/2023 16:58:46",
                    "waktu_response": "01/02/2023 17:42:03",
                    "waktu_recovery": "01/02/2023 17:59:38",
                    "durasi_response_time": 2597,
                    "durasi_recovery_time": 1055,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edih",
                    "alamat_pelapor": "KP KOLEKSI RT 02/07 CURUG No. CURUG WETA",
                    "no_telp_pelapor": "6281398883004",
                    "keterangan_pelapor": "kWh meter gagal isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106240",
                    "waktu_lapor": "01/02/2023 16:59:22",
                    "waktu_response": "01/02/2023 17:35:09",
                    "waktu_recovery": "01/02/2023 19:52:13",
                    "durasi_response_time": 2147,
                    "durasi_recovery_time": 8224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NYOMAN ",
                    "alamat_pelapor": "PERUM TAMAN PAGELARAN JL. ARWANA I BLOK AA-1 NO.3 RT.5/1, KEL PADASUKA, KEC CIOMAS, KAB. BOGOR, JAWA BARAT. ",
                    "no_telp_pelapor": "085218051175",
                    "keterangan_pelapor": "TGL 19/12/22 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA 538319912212188819 DAN NO REG 5383112168175. TGL 20/12/22 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020106246",
                    "waktu_lapor": "01/02/2023 16:59:51",
                    "waktu_response": "01/02/2023 17:04:25",
                    "waktu_recovery": "01/02/2023 17:08:32",
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sirrul hayati",
                    "alamat_pelapor": "DN BERIRI JARAK SELATAN-BERI No. RT.0 RW.0",
                    "no_telp_pelapor": "6283833129269",
                    "keterangan_pelapor": "tidak dapat memasukkan token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020106250",
                    "waktu_lapor": "01/02/2023 17:00:13",
                    "waktu_response": "01/02/2023 17:05:09",
                    "waktu_recovery": "01/02/2023 17:53:52",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 2923,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM HANAFI ",
                    "alamat_pelapor": "JL.SMK PELITA GAMA RT 01 RW - NIPAH-NIPAH, PENAJAM, KAB. PENAJAM PASER UTARA, KALIMANTAN TIMUR  ACUAN LOKASI SEBELUM SMK PELITA GAMA DAN SAMPING RUMAH RT 01",
                    "no_telp_pelapor": "082157018779",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 24/01/23 PEMBAYARAN PROSES PB DAYA R1MT/900  DENGAN NO REG  2322012042219. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PETUNG"
                },
                {
                    "no_laporan": "K5423020106252",
                    "waktu_lapor": "01/02/2023 17:00:33",
                    "waktu_response": "01/02/2023 17:43:29",
                    "waktu_recovery": "01/02/2023 19:10:35",
                    "durasi_response_time": 2576,
                    "durasi_recovery_time": 5226,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "PR ALAM INDAH BLOK G1 NO.5 RT 1/7 KEL CIPONDOH KEC PORIS PLAWAD INDAH KOTA TANGERANG BANTEN",
                    "no_telp_pelapor": "082211142817",
                    "keterangan_pelapor": "PELANGGAN BERMAKSUD MENGAJUKAN PROSES PINDAH APP. PEMOHON MENGAKU SEBAGAI PEMILIK BANGUNAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K1223020100338",
                    "waktu_lapor": "01/02/2023 17:01:03",
                    "waktu_response": "01/02/2023 17:56:09",
                    "waktu_recovery": "01/02/2023 18:00:20",
                    "durasi_response_time": 3306,
                    "durasi_recovery_time": 251,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIHOTANG ",
                    "alamat_pelapor": "DN DUSUN NANGGUMBA,PURBA BERSATU , PURBA BERSATU, PAKKAT, KAB. HUMBANG HASUNDUTAN, SUMATERA UTARA",
                    "no_telp_pelapor": "085359377700",
                    "keterangan_pelapor": "MOHON INFORMASI DANPENJELASAN PROSES PB I2/164000. METERAN SUDAH DIPASANG NAMUN BELUM DIALIRI LISTRIK DIKARENAKAN KABEL SR BELUM TERSEDIA MOHON DIPASANG SESUAI KETENTUAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DOLOK SANGGUL"
                },
                {
                    "no_laporan": "K5423020106258",
                    "waktu_lapor": "01/02/2023 17:01:38",
                    "waktu_response": "01/02/2023 17:14:38",
                    "waktu_recovery": "01/02/2023 18:23:56",
                    "durasi_response_time": 780,
                    "durasi_recovery_time": 4158,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILSON",
                    "alamat_pelapor": "ALAMAT LOKASI : PR RUKAN CORDOBA JL GREEN LIKE CITY BOLOUVARD BLOK F NO 10 KEL PETIR KEC CIPONDOH KOTA TENGERANG BANTEN 15147",
                    "no_telp_pelapor": "08128988000",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD (B2 / 16500 VA-B2/33.000 VA). PEMOHON MENGAKU SEBAGAI PEMILIK DIPERSIL TSB. PLN 123 BELUM BISA PROSES. PADA DATA AP2T TERTERA Gagal, IDPEL 546301818992 belum diproses Pengembalian Sisa kWh atas Agenda Permohonan : 546309922212211331. Silakan proses Pengembalian kWh Sisa terlebih dahulu.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106259",
                    "waktu_lapor": "01/02/2023 17:01:40",
                    "waktu_response": "01/02/2023 17:03:55",
                    "waktu_recovery": "01/02/2023 17:08:16",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Isti Malasari",
                    "alamat_pelapor": "DN GN. MALANG No. RT.0 TIRTANADI,",
                    "no_telp_pelapor": "6281935103515",
                    "keterangan_pelapor": "tidak bisa masuk token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020106262",
                    "waktu_lapor": "01/02/2023 17:02:20",
                    "waktu_response": "01/02/2023 17:27:36",
                    "waktu_recovery": "01/02/2023 18:36:08",
                    "durasi_response_time": 1516,
                    "durasi_recovery_time": 4112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ani maryani",
                    "alamat_pelapor": "KK MUTIARA BKS JY D16 No.12 RT.000 RW.00 CIBARUSAH",
                    "no_telp_pelapor": "6282110927260",
                    "keterangan_pelapor": "kami menggunakan listrik yg 450kwh, kok udah 5 bln bayarannya gede terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106264",
                    "waktu_lapor": "01/02/2023 17:02:41",
                    "waktu_response": "01/02/2023 17:50:30",
                    "waktu_recovery": "01/02/2023 20:59:33",
                    "durasi_response_time": 2869,
                    "durasi_recovery_time": 11343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRUDIN ",
                    "alamat_pelapor": "JL KP GEMBONG MASJID DS GEMBONG RT-03/ RW-01 KEC BALARAJA KAB TANGERANG ACUAN LAPANGAN MERAH ",
                    "no_telp_pelapor": "088294361694",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 52.82 KWH  \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K1423020100475",
                    "waktu_lapor": "01/02/2023 17:02:47",
                    "waktu_response": "01/02/2023 18:20:18",
                    "waktu_recovery": "01/02/2023 19:47:15",
                    "durasi_response_time": 4651,
                    "durasi_recovery_time": 5217,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14261140389",
                    "nama_pelapor": "BP CESAR",
                    "alamat_pelapor": "JL. PAKIS BARAT 2 KOMP. PONDOK HIJAU BLOK. C2 NO. 17 KEL. PENGASIN KEC, RAWA LAMBU. BEKASI. LOKASI : DIDEKAT PATUNG KUDA",
                    "no_telp_pelapor": "087877911123",
                    "keterangan_pelapor": "MOHON BANTUAN DAN TINDAK LANJUT, INFO PELANGGAN SAAT INI NO METER TERBLOKIR. SAAT DILAKUKAN PENGECEKAN SISTEM TIDAK TERTERA TAGIHAN SUSULAN. DENGAN NO METER 14261140389 DAN SISA KWH = 4.7.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106276",
                    "waktu_lapor": "01/02/2023 17:04:03",
                    "waktu_response": "01/02/2023 18:50:53",
                    "waktu_recovery": "01/02/2023 19:05:57",
                    "durasi_response_time": 6410,
                    "durasi_recovery_time": 904,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk / ibu PLN,  saya mintak info untuk permohonan pindah KWH meter no register 55100330240878 yg sdh di bayarkan per Tgl 26 - 01 - 2023 namun smpk sekarang blm ad tindak lanjut dr PLN",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENPASAR"
                },
                {
                    "no_laporan": "K5423020106277",
                    "waktu_lapor": "01/02/2023 17:04:07",
                    "waktu_response": "01/02/2023 17:38:23",
                    "waktu_recovery": "01/02/2023 18:49:03",
                    "durasi_response_time": 2056,
                    "durasi_recovery_time": 4240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmadkusen",
                    "alamat_pelapor": "KP SETU No. RT.1 RW.1 BINTARA",
                    "no_telp_pelapor": "6289664015464",
                    "keterangan_pelapor": "pengisian token listrik gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106285",
                    "waktu_lapor": "01/02/2023 17:05:14",
                    "waktu_response": "01/02/2023 17:53:10",
                    "waktu_recovery": "01/02/2023 18:41:01",
                    "durasi_response_time": 2876,
                    "durasi_recovery_time": 2871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "reni rosmawati",
                    "alamat_pelapor": "KP SARTEMBONG No.0 RT.003 RW.06 JELEKONG",
                    "no_telp_pelapor": "6285797204651",
                    "keterangan_pelapor": "tombol meteran token eror. jika tekan tombol 2,yang terbaca angka 1. jika tekan tombol 0 terbaca hapus/backspace .sehingga pengisian pulsa token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5423020106301",
                    "waktu_lapor": "01/02/2023 17:06:53",
                    "waktu_response": "01/02/2023 17:43:43",
                    "waktu_recovery": "01/02/2023 20:17:47",
                    "durasi_response_time": 2210,
                    "durasi_recovery_time": 9244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "denny setiawan",
                    "alamat_pelapor": "JL JL SATRIA TANGERANG",
                    "no_telp_pelapor": "6281511244472",
                    "keterangan_pelapor": "led temper di kwh meter menyala orange apakah tidak berbahaya?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106302",
                    "waktu_lapor": "01/02/2023 17:07:02",
                    "waktu_response": "01/02/2023 17:19:37",
                    "waktu_recovery": "01/02/2023 17:44:22",
                    "durasi_response_time": 755,
                    "durasi_recovery_time": 1485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. Riski A. Karim",
                    "alamat_pelapor": "KP JAMBULA No.0 RT.6 RW.3 TERNATE",
                    "no_telp_pelapor": "6282195644413",
                    "keterangan_pelapor": "tidak bisa isi pulsa listrik, selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106305",
                    "waktu_lapor": "01/02/2023 17:07:08",
                    "waktu_response": "01/02/2023 17:13:50",
                    "waktu_recovery": "01/02/2023 19:27:07",
                    "durasi_response_time": 402,
                    "durasi_recovery_time": 7997,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mulia",
                    "alamat_pelapor": "Jalan Handil lima",
                    "no_telp_pelapor": "6285654040702",
                    "keterangan_pelapor": "Token listrik sudah terpakai tapi belum masuk di kwh",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GAMBUT"
                },
                {
                    "no_laporan": "K5423020106308",
                    "waktu_lapor": "01/02/2023 17:07:32",
                    "waktu_response": "01/02/2023 17:11:04",
                    "waktu_recovery": "01/02/2023 17:33:29",
                    "durasi_response_time": 212,
                    "durasi_recovery_time": 1345,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000005553",
                    "nama_pelapor": "IBU SHEILA",
                    "alamat_pelapor": "PR TAMAN TITIAN INDAH BLOK Z3 NO 4 RT 06/12 KEL KALIBARU KEC MEDAN SATRIA KOTA BEKASI// SETEMPAT RUMAH PALING UJUNG ",
                    "no_telp_pelapor": "0218859181",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 29/01/23 PETUGAS SUDAH DATANG ATAS LAPORAN TERKAIT G5423012906189 DAN DIINFORMASIKAN NO TOKEN TSB AKAN DILAKUKAN PERGANTIAN NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020106310",
                    "waktu_lapor": "01/02/2023 17:07:25",
                    "waktu_response": "01/02/2023 17:34:58",
                    "waktu_recovery": "01/02/2023 17:45:20",
                    "durasi_response_time": 1653,
                    "durasi_recovery_time": 622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006675885",
                    "nama_pelapor": "BP NAUFAL",
                    "alamat_pelapor": "JL PEMANCAR 11 NO.24 RT.03/13 KEL CISALAK KEC SUKMAJAYA KOTA DEPOK. LOKASI GG BUNTU PALING UJUNG",
                    "no_telp_pelapor": "081218360974",
                    "keterangan_pelapor": "TGL 31/01/23 TELAH MELAKUKAN PEMBAYARAN TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMANGGIS"
                },
                {
                    "no_laporan": "K5423020106319",
                    "waktu_lapor": "01/02/2023 17:08:26",
                    "waktu_response": "01/02/2023 17:14:03",
                    "waktu_recovery": "01/02/2023 17:16:14",
                    "durasi_response_time": 337,
                    "durasi_recovery_time": 131,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SELVI",
                    "alamat_pelapor": "JL- GG CEMPAKA 1 KP KARANGGAN RT 4/2 NO- KEL KARANGGAN KEC GUNUNG PUTRI KAB BOGOR JABAR. BELAKANG MASJID AL-MUTTAQIN 2",
                    "no_telp_pelapor": "082122738895",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). SISA 439.77 KWH. NO METER 56801385339. NO TOKEN 4350 3592 2852 4531 3380",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5323020100735",
                    "waktu_lapor": "01/02/2023 17:08:47",
                    "waktu_response": "01/02/2023 17:37:18",
                    "waktu_recovery": "01/02/2023 19:07:43",
                    "durasi_response_time": 1711,
                    "durasi_recovery_time": 5425,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP I MADE SUDIARTA",
                    "alamat_pelapor": "JL. PURA WATES BABAKAN CANGGU NO., CANGGU, KUTA UTARA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "087887766688",
                    "keterangan_pelapor": "PELANGGAN MENANYAKAN PROSES PD NO REGIS 5511055070689  BELUM ADA KONFIRMASI PETUGAS SUDAH DI SAMPAIKAN TERKAIT ESTIMASI NAMUN PELANGGAN MENUNGGU KONFIRMASI DARI PETUGAS ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIANYAR"
                },
                {
                    "no_laporan": "K5423020106320",
                    "waktu_lapor": "01/02/2023 17:08:39",
                    "waktu_response": "01/02/2023 17:09:54",
                    "waktu_recovery": "01/02/2023 18:05:53",
                    "durasi_response_time": 75,
                    "durasi_recovery_time": 3359,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000838512",
                    "nama_pelapor": "IBU PARYONO",
                    "alamat_pelapor": "KK VILA MAKMUR 1 A5  NO. 3 RT 006 / RW-19 KEL MANGUN JAYA KEC TAMBUN SELATAN (ACUAN YAYASAN YAPINA)",
                    "no_telp_pelapor": "089671105341",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PEYELESAIAN, TGL 30/01/2023 PETUGAS DATANG KE LOKASI, PELANGGAN DIARAHKAN MENGHUBUNGI 123 UNTUK DILAKUKAN PERGANTIAN APP PASKABAYAR DIKARENA ANGKA STAND TIDAK BERJALAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5523020100730",
                    "waktu_lapor": "01/02/2023 17:08:58",
                    "waktu_response": "01/02/2023 17:23:16",
                    "waktu_recovery": "01/02/2023 19:29:50",
                    "durasi_response_time": 858,
                    "durasi_recovery_time": 7594,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL KP BINTARO RT05/03 NO 35 KEL PESANGGRAHAN KEC PESANGGRAHAN JAKARTA SELATAN LOKASI : DEKAT JNE ",
                    "no_telp_pelapor": "6285710814541",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.98. NO TOKEN : 0749 3264 9495 4598 6337\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K3223020100358",
                    "waktu_lapor": "01/02/2023 17:09:16",
                    "waktu_response": "01/02/2023 17:14:26",
                    "waktu_recovery": "02/02/2023 07:34:43",
                    "durasi_response_time": 310,
                    "durasi_recovery_time": 51617,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGI",
                    "alamat_pelapor": "JL DG TATA HARTACO PR HARTACO INDAH BLOK 4B NO 17 KEL. PARANGTAMBUNG, KEC. TAMALATE. KOTA MAKASSAR. ACUAN : SAMPING LAUNDRY",
                    "no_telp_pelapor": "81245113680",
                    "keterangan_pelapor": "TGL 12 JAN'23 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN G3223011200780. PELANGGAN MENERIMA BA DGN KET.MCB RUSAK DAN DITEDEL. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020106324",
                    "waktu_lapor": "01/02/2023 17:09:16",
                    "waktu_response": "01/02/2023 17:11:12",
                    "waktu_recovery": "01/02/2023 17:13:30",
                    "durasi_response_time": 116,
                    "durasi_recovery_time": 138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14342577484",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "KP KEBONCAU  JL COLE GANI RT 1 RW 5 NO 106 KEL  KERTA WANGIN ",
                    "no_telp_pelapor": "0895347085303",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 TIDAK MENGETAHUI SISA KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020106328",
                    "waktu_lapor": "01/02/2023 17:09:32",
                    "waktu_response": "01/02/2023 17:42:15",
                    "waktu_recovery": "01/02/2023 19:47:41",
                    "durasi_response_time": 1963,
                    "durasi_recovery_time": 7526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NATASHA",
                    "alamat_pelapor": "RUKO PROMINENCE BLOK 38G NO.53, RT.003/RW.006, PANUNGGANGAN TIM., KEC. PINANG, KOTA TANGERANG, BANTEN 15143",
                    "no_telp_pelapor": "0895700923768",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 19/01/2023 PENANGANAN TOKEN TERPAKAI GANGGUAN G9923011975357. SESUAI INFO PELANGGAN TELAH DILAKUKAN PENANGANAN OLEH PETUGAS DAN DIJANJIKAN NO. TOKEN AKAN DILAKUKAN PERGANTIAN DALAM WAKTU 2 MINGGU NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DENGAN PEMBELIAN TOKEN TGL. 18/01/2023 SEBESAR RP. 200.000,- DENGAN NOMOR TOKEN 4404 9152 2219 9039 8952  MOHON DAPAT DIKONVERSI. ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106329",
                    "waktu_lapor": "01/02/2023 17:09:45",
                    "waktu_response": "01/02/2023 17:14:15",
                    "waktu_recovery": "01/02/2023 17:41:29",
                    "durasi_response_time": 270,
                    "durasi_recovery_time": 1634,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zakia amelia",
                    "alamat_pelapor": "DN BULABUH No. BANCELOK J",
                    "no_telp_pelapor": "6283853065688",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106330",
                    "waktu_lapor": "01/02/2023 17:10:21",
                    "waktu_response": "01/02/2023 17:26:59",
                    "waktu_recovery": "01/02/2023 20:39:02",
                    "durasi_response_time": 998,
                    "durasi_recovery_time": 11523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL RAYA GEDONG PANJANG No.0 RT.2 RW.10 PEKOJAN",
                    "no_telp_pelapor": "6281314838556",
                    "keterangan_pelapor": "Token Gagal Reload",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106332",
                    "waktu_lapor": "01/02/2023 17:10:38",
                    "waktu_response": "01/02/2023 17:13:34",
                    "waktu_recovery": "01/02/2023 18:28:35",
                    "durasi_response_time": 176,
                    "durasi_recovery_time": 4501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ELYONOVA SUMANTRIE",
                    "alamat_pelapor": "JL CIPINANG BARU 1 NO 7  RT  2/12  KEL  CIPINANG KEC PULO GANDUNG JAK TIM ( DEKAT  TERMINAL RAWA MANGUN ) ",
                    "no_telp_pelapor": "0214895118",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN, PADA DATA P2APST : SILAHKAN KIRIM DIL PREPAID KE P2APST !!! ( PTL  TIDAK PADAM ) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020106345",
                    "waktu_lapor": "01/02/2023 17:11:53",
                    "waktu_response": "01/02/2023 17:14:32",
                    "waktu_recovery": "01/02/2023 17:17:28",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIVANNI SEVENTINA MANALU",
                    "alamat_pelapor": "KP SENGON PAN MAS No.0 RT.003 RW.09 DEPOK 1",
                    "no_telp_pelapor": "6285782224326",
                    "keterangan_pelapor": "kWh Token Menunjukan Periksa ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020106350",
                    "waktu_lapor": "01/02/2023 17:12:40",
                    "waktu_response": "01/02/2023 17:51:41",
                    "waktu_recovery": "01/02/2023 21:02:14",
                    "durasi_response_time": 2341,
                    "durasi_recovery_time": 11433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amel sitompul",
                    "alamat_pelapor": "btn kembang elok",
                    "no_telp_pelapor": "6281314562600",
                    "keterangan_pelapor": "beli token gagal tapi saldo udah bayar sebesar Rp 101500",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020106353",
                    "waktu_lapor": "01/02/2023 17:13:19",
                    "waktu_response": "01/02/2023 17:31:43",
                    "waktu_recovery": "01/02/2023 19:05:53",
                    "durasi_response_time": 1104,
                    "durasi_recovery_time": 5650,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU JENI ",
                    "alamat_pelapor": "JL SULTAN HASANUDIN NO 45 KEL MELAWAI KEC KEBAYORAN BARU JAKARTA SELATAN ( DEKAT UNDERPASS PATIMURA )",
                    "no_telp_pelapor": "02172796071",
                    "keterangan_pelapor": "MOHON INNFORMASI DAN PENJELASAN. TAGIHAN REK SEPT 19 TERDAPAT RUPIAH KOMPENSASI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020106356",
                    "waktu_lapor": "01/02/2023 17:13:28",
                    "waktu_response": "01/02/2023 17:16:07",
                    "waktu_recovery": "01/02/2023 22:45:16",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 19749,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NAINI",
                    "alamat_pelapor": "JL PACUAN KUDA RAYA BLOK F NO 3 PR PASADENIA RESIDENCE PULOMAS  KEL KAYU PUTIH KEC PULOGADUNG JAKTIM ",
                    "no_telp_pelapor": "081253597459",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43  SISA 19.53 KWH (  NO TOKEN 3297 1147 1475 7610 5422 ) . LAPOR KEMBALI JAM 18.28 CC.54.JUAN_P",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020106357",
                    "waktu_lapor": "01/02/2023 17:13:21",
                    "waktu_response": "01/02/2023 17:45:21",
                    "waktu_recovery": "01/02/2023 19:36:48",
                    "durasi_response_time": 1920,
                    "durasi_recovery_time": 6687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "cepi",
                    "alamat_pelapor": "JL TEUKU UMAR",
                    "no_telp_pelapor": "6281991365747",
                    "keterangan_pelapor": "kwh bunyi meletup",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNGPINANG KOTA"
                },
                {
                    "no_laporan": "K5423020106359",
                    "waktu_lapor": "01/02/2023 17:13:33",
                    "waktu_response": "01/02/2023 18:09:20",
                    "waktu_recovery": "01/02/2023 19:10:04",
                    "durasi_response_time": 3347,
                    "durasi_recovery_time": 3644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL PATI ISMAN LR BAKTI RT-11 / RW 02 NO 1081 KEL SEBERANG ULU 1 KEC KERTAPATI KOTA PALEMBANG  ",
                    "no_telp_pelapor": "081272710788",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020106367",
                    "waktu_lapor": "01/02/2023 17:14:21",
                    "waktu_response": "01/02/2023 17:15:46",
                    "waktu_recovery": "01/02/2023 18:15:11",
                    "durasi_response_time": 85,
                    "durasi_recovery_time": 3565,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "124086",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL ALAM RAYA 2 KK PURI GADING BL-E2 NO.11 KEL JATI MELATI KEC PONDOK MELATI KOTA BEKASI. SEBRANG WARUNG NUSANTARA ",
                    "no_telp_pelapor": "0811924467",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM ) SISA 200 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106370",
                    "waktu_lapor": "01/02/2023 17:14:41",
                    "waktu_response": "01/02/2023 18:20:55",
                    "waktu_recovery": "01/02/2023 19:13:49",
                    "durasi_response_time": 3974,
                    "durasi_recovery_time": 3174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "JL DARUL IFTIDA KP RAWA AZAN  RT 1 RW 1 NO 181 KEL BANTARGEBANG KEC BANTARGEBANG  KOTA BEKASI DEKAT PABRIK KRUPUK FAJAR ",
                    "no_telp_pelapor": "089654789691",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 32.83 KWH. SUDAH DI WA PETUGAS PADA \\\"K5423013108935 \\\" NAMUN NOMOR YANG DIBERIKAN PETUGAS VIA WA TIDAK BISA DI INPUT DENGAN KETERANGAN GAGAL",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106374",
                    "waktu_lapor": "01/02/2023 17:15:01",
                    "waktu_response": "01/02/2023 17:24:34",
                    "waktu_recovery": "01/02/2023 17:36:15",
                    "durasi_response_time": 573,
                    "durasi_recovery_time": 701,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "carnoto",
                    "alamat_pelapor": "ds jambak blok4 gg buyut krapyak cikedung indramayu",
                    "no_telp_pelapor": "6287845997488",
                    "keterangan_pelapor": "sudah disuruh naik daya udah tf sekarang kwh bunyi truss respon petugas lama padahal kan perlu sekali saya tokoan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKEDUNG"
                },
                {
                    "no_laporan": "K5423020106377",
                    "waktu_lapor": "01/02/2023 17:15:34",
                    "waktu_response": "01/02/2023 17:16:58",
                    "waktu_recovery": "01/02/2023 19:01:10",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 6252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGMAN",
                    "alamat_pelapor": " JL SUSUKAN DUREN BARU  PR VILLA CITAYAM BLOK D09 NO 7 KEL DUREN BARU KEC BOJONGGEDE KAB BOGOR SEBELAH SD SUKAKARYA 02 ",
                    "no_telp_pelapor": "02131935635",
                    "keterangan_pelapor": "MOHON TINAK LANJUT PROSES GESER APP METER SETEMPAT AKAN DI LAKUKAN RENOVASI PELANGGAN SEBAGAI PEMILIK ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020106378",
                    "waktu_lapor": "01/02/2023 17:16:01",
                    "waktu_response": "01/02/2023 19:04:35",
                    "waktu_recovery": "01/02/2023 19:15:47",
                    "durasi_response_time": 6514,
                    "durasi_recovery_time": 672,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL. PASAR 2 GG. JATI 1 (TAMBAK REJO) DESA AMPLAS, KEC. PERCUT SEI TUAN, KABUPATEN DELI SERDANG, SUMATERA UTARA 20371",
                    "no_telp_pelapor": "081260760279",
                    "keterangan_pelapor": "KURANG TAGIH. ST AK REK (FEB 2023) = 20748, ST APP (saat ini) TGL 01/02/2023 = 20808. REK (BELUM DILUNASI). (RUMAH DIHUNI, TIDAK BERPAGAR, APP MUDAH DIJANGKAU DAN TIDAK MENGETAHUI KEDATANGAN PETUGAS). ID PEL 126100967950",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020106382",
                    "waktu_lapor": "01/02/2023 17:16:46",
                    "waktu_response": "01/02/2023 17:21:12",
                    "waktu_recovery": "01/02/2023 18:28:55",
                    "durasi_response_time": 266,
                    "durasi_recovery_time": 4063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIMAS BAYU",
                    "alamat_pelapor": "BENDUNGAN SUKA MAHI JLN COKOPO SELATAN DESA SUKAMAHI KEC MEGAMENDUNG KAB BOGOR ",
                    "no_telp_pelapor": "081328336092",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT TGL 01/02/2023  PELANGGAN MENDAPATKAN SURAT PERIHAL PEMADAMAN SEMENTARA TGL 02/02/2023 JAM 10.00 S/D 13.00 . PADA WAKTU TERSEBUT DI LOKASI AKAN DI SELENGARAKAN ACARA RAPAT KORDINASI PARA PEJABAT KEMENTRIAN PEKERJAAN UMUM DAN PERUMAHAN RAKYAT  DI HADIRI PARA PEJABAT ESELON 1 DAN ESELON 2. MOHON AGAR TIDAK DI PADAMKAN PADA WAKTU TERSEBUT DAN PELANGGAN MEMINTA DI HUBUNGI OLEH PETUGAS TERKAIT. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIPAYUNG"
                },
                {
                    "no_laporan": "K5423020106385",
                    "waktu_lapor": "01/02/2023 17:16:46",
                    "waktu_response": "01/02/2023 17:23:54",
                    "waktu_recovery": "01/02/2023 19:29:40",
                    "durasi_response_time": 428,
                    "durasi_recovery_time": 7546,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RICO",
                    "alamat_pelapor": "JL. STRATEGI RAYA S1/10, KAV. HANKAM JOGLO, KEMBANGAN, JAKARTA BARAT(LOKASI BANGUNAN NO 4  KANAN JALAN ).",
                    "no_telp_pelapor": "082226150779",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA  TERJADI LONJAKAN REKENING BULAN  JULI 2022. PELANGGAN SUDAH DATANG KE KANTOR PLN BINTARO 2 KALI BERTEMU DENGAN PETUGAS BPK PANGGI DAN BPK FAKIH DAN SESUAI INFO PELANGGAN DIBUAT BERITA ACARA PENGEMBALIAN KELEBIHAN BAYAR BESERTA LAMPIRAN PERSYARATAN DI ATAS MATERAI DAN DATA PENDUKUNGNYA NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT TERKAIT PERIHAL TSB. TERKAIT K5423012100203 ,K5423012404577. DAN K5423012503622 SUDAH DIHUBUNGI PETUGAS NAMUN BELUM ADA TINDAKLANJUT",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106386",
                    "waktu_lapor": "01/02/2023 17:17:09",
                    "waktu_response": "01/02/2023 18:42:37",
                    "waktu_recovery": "01/02/2023 21:27:26",
                    "durasi_response_time": 5128,
                    "durasi_recovery_time": 9889,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAKA M",
                    "alamat_pelapor": "PR BULAK KAPAL PERMAI No.AA RT.1 RW.14 JATIMULYA",
                    "no_telp_pelapor": "6289529707084",
                    "keterangan_pelapor": "dilayar ad tulisan periksa ,,saat isi pulsa tertera gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5323020100743",
                    "waktu_lapor": "01/02/2023 17:17:22",
                    "waktu_response": "01/02/2023 17:42:18",
                    "waktu_recovery": "01/02/2023 19:35:02",
                    "durasi_response_time": 1496,
                    "durasi_recovery_time": 6764,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "266001",
                    "nama_pelapor": "IBU JULIEN",
                    "alamat_pelapor": "JL CIRACAS RT6/6  NO. 1 KEL CIRACAS KEC CIRACAS  KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "6281717888217",
                    "keterangan_pelapor": "PELANGGAN DENGAN IDPEL : 547101824083, TGL 04/01/2023. TUNGGAKAN SUDAH DIBAYARKAN KWH METER PTL DIPUTUS DAN MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106388",
                    "waktu_lapor": "01/02/2023 17:17:22",
                    "waktu_response": "01/02/2023 17:27:12",
                    "waktu_recovery": "01/02/2023 20:38:54",
                    "durasi_response_time": 590,
                    "durasi_recovery_time": 11502,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aka Gani Rafindo",
                    "alamat_pelapor": "JL PADEMANGAN 1 GG 12 No.24 RT.12 RW.4 PDMNGAN",
                    "no_telp_pelapor": "6287809911988",
                    "keterangan_pelapor": "Token Reject\\nInput angka token sudah benar.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106391",
                    "waktu_lapor": "01/02/2023 17:17:44",
                    "waktu_response": "01/02/2023 18:08:37",
                    "waktu_recovery": "01/02/2023 18:12:21",
                    "durasi_response_time": 3053,
                    "durasi_recovery_time": 224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alan lauri",
                    "alamat_pelapor": "kemayatan rt 01 rw 03",
                    "no_telp_pelapor": "6285712225119",
                    "keterangan_pelapor": "mengapa tagihan listrik rumah saya mahal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBUMEN"
                },
                {
                    "no_laporan": "K5423020106393",
                    "waktu_lapor": "01/02/2023 17:17:54",
                    "waktu_response": "01/02/2023 17:27:43",
                    "waktu_recovery": "01/02/2023 19:35:24",
                    "durasi_response_time": 589,
                    "durasi_recovery_time": 7661,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Oza",
                    "alamat_pelapor": "Berkah Ghaisan Laundry Kp. Kukun Rt : 11 Rw : 06",
                    "no_telp_pelapor": "6281310919512",
                    "keterangan_pelapor": "no meteran tidak terdaptar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106394",
                    "waktu_lapor": "01/02/2023 17:18:08",
                    "waktu_response": "01/02/2023 17:21:42",
                    "waktu_recovery": "01/02/2023 19:41:53",
                    "durasi_response_time": 214,
                    "durasi_recovery_time": 8411,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "5794  865",
                    "nama_pelapor": "IBU HELENA",
                    "alamat_pelapor": "JL MRICAN BARU NO 20 RT-2 / RW-44 KEL CATUR TUNGGAL KEC DEPOK SLEMAN (DEKAT UNIV ATMAJAYA SLEMAN)",
                    "no_telp_pelapor": "0214750560",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101926, TGL 30/01/23 TUNGGAKAN REK  JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI CC.54.SUTA . NO YG BISA DI HUBUNGI 085727566372/082134956011.CC.54.ASNAH (PUKUL 18:45 WIB_081237335493)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106395",
                    "waktu_lapor": "01/02/2023 17:18:17",
                    "waktu_response": "01/02/2023 17:20:04",
                    "waktu_recovery": "01/02/2023 18:21:05",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 3661,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000001006111461392",
                    "nama_pelapor": "BP AHMED FACHRUL RAMADHAN",
                    "alamat_pelapor": "KP.KANDANG RT001/RW005 DESA SUKARAYA KECAMATAN KARANG BAHAGIA.",
                    "no_telp_pelapor": "082114014336",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 4465, ST AK 5178, ST BERDASARKAN ANGKA ACMT 02/23 = 5178. REK (BELUM DILUNASI). (PERSIL DIHUNI TIDAK BERPAGAR DAN TIDAK TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG).",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106399",
                    "waktu_lapor": "01/02/2023 17:18:58",
                    "waktu_response": "01/02/2023 17:43:07",
                    "waktu_recovery": "01/02/2023 18:04:19",
                    "durasi_response_time": 1449,
                    "durasi_recovery_time": 1272,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYA",
                    "alamat_pelapor": "JL - DS LEKTAMA NO 1 1 RT-1 / RW-1  KEC. NAMROLE KAB. BURU SELATAN PROV. MALUKU ACUAN LOKASI DEKAT BANDARA ",
                    "no_telp_pelapor": "081241372866",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 28/12/22 PROSES REALISASI MIGRASI LAYANAN R1 / 1300VA - R1T / 1300VA DENGAN  NO REG 4118917002610 .SESUAI INFO PELANGGAN APP TERPASANG TERLALU TINGGI , DAN PELANGGAN BERKORDINASI DENGAN PETUGAS REALISASI MENGINGINKAN AGAR APP TSB DI TURUNKAN DAN DI JANJIKAN OLEH PETUGAS DALAM WATU 2-3 HARI AKAN DILAKUKAN PROSES PERGESERAN . NAMUN HINGGA SAAT INI BELUM ADA PENANGANAN. TERKAIT K5423013104804 SUDAH DI HUBUNGI OLEH PETUGAS SETEMPAT DAN DIJANJIKAN AKAN DI TINDAK LANJUTI HARI INI NAMUN BELUM ADA PETUGAS YANG DATANG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NAMROLE"
                },
                {
                    "no_laporan": "K5523020100740",
                    "waktu_lapor": "01/02/2023 17:19:21",
                    "waktu_response": "01/02/2023 17:39:35",
                    "waktu_recovery": "01/02/2023 18:48:43",
                    "durasi_response_time": 1214,
                    "durasi_recovery_time": 4148,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUSEN ",
                    "alamat_pelapor": "JL RAYA KP SETU  GANG H TOYIB 3 NO 137   RT-1 / RW-1 BINTARA JAYA BEKASI BARAT KOTA BEKASI / DEPAN LAP GOR BADMINTON ",
                    "no_telp_pelapor": "6285888098753",
                    "keterangan_pelapor": "1 APP PRABAYAR  TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 11.10 KWH IDMETER 86003914107. NOMER TOKEN 5584.4281.1981.8332.8492\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106405",
                    "waktu_lapor": "01/02/2023 17:20:07",
                    "waktu_response": "01/02/2023 17:22:37",
                    "waktu_recovery": "01/02/2023 17:40:59",
                    "durasi_response_time": 150,
                    "durasi_recovery_time": 1102,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL SWAMAS II RT 4 RW 7 NO 79 KEL JAGAKARSA KEC JAGAKARSA KOTA JAKARTA SELATAN. DEKAT LAPANGAN VOLLY",
                    "no_telp_pelapor": "081219414495",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14040711336 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA AP2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 391 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106411",
                    "waktu_lapor": "01/02/2023 17:20:16",
                    "waktu_response": "01/02/2023 17:21:15",
                    "waktu_recovery": "01/02/2023 17:22:51",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhlis Puji Nugroho",
                    "alamat_pelapor": "JL PR. GREEN VILLAGE BLOK B19 No.",
                    "no_telp_pelapor": "6281227006773",
                    "keterangan_pelapor": "Tidak keluar token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106413",
                    "waktu_lapor": "01/02/2023 17:20:24",
                    "waktu_response": "01/02/2023 17:28:35",
                    "waktu_recovery": "01/02/2023 18:53:04",
                    "durasi_response_time": 491,
                    "durasi_recovery_time": 5069,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vivi Anggreini",
                    "alamat_pelapor": "Gang Anggur No. 40B",
                    "no_telp_pelapor": "6282170164650",
                    "keterangan_pelapor": "token tidak bisa di isi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5423020106415",
                    "waktu_lapor": "01/02/2023 17:20:53",
                    "waktu_response": "01/02/2023 17:21:22",
                    "waktu_recovery": "01/02/2023 17:22:46",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 84,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhlis Puji Nugroho",
                    "alamat_pelapor": "DS PURWOREJO No.0 RT.2 RW.1 JENU",
                    "no_telp_pelapor": "6281227006773",
                    "keterangan_pelapor": "Token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106418",
                    "waktu_lapor": "01/02/2023 17:21:05",
                    "waktu_response": "01/02/2023 17:34:21",
                    "waktu_recovery": "01/02/2023 18:05:55",
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 1894,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASWARI ",
                    "alamat_pelapor": "KP TAMAN_DS. NANGA. MONGKO RT-- / RW--  KEC NANGA TAMAN KAB SEKADAU PROV KALIMANTAN BARAT SETEMPAT SDN O7 NANGA MONGKO",
                    "no_telp_pelapor": "085349620575",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA KWH TIDAK MENEGTAHUI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEKADAU"
                },
                {
                    "no_laporan": "K5423020106420",
                    "waktu_lapor": "01/02/2023 17:21:08",
                    "waktu_response": "01/02/2023 17:41:58",
                    "waktu_recovery": "01/02/2023 18:07:03",
                    "durasi_response_time": 1250,
                    "durasi_recovery_time": 1505,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "KAK KAISAR/ kaisarantonn",
                    "alamat_pelapor": "JL DAMAI NO.50 RT 6/1 KEL SETU KEC CIPAYUNG JAKARTA TIMUR.",
                    "no_telp_pelapor": "082299999289",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY DAYA 7700 VA, PEMOHON MEMILIKI MOBIL LISTRIK. ",
                    "media": "Twitter",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106429",
                    "waktu_lapor": "01/02/2023 17:22:51",
                    "waktu_response": "01/02/2023 17:54:48",
                    "waktu_recovery": "01/02/2023 19:05:32",
                    "durasi_response_time": 1917,
                    "durasi_recovery_time": 4244,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoyok",
                    "alamat_pelapor": "DN BINANGUN DESA WADUNGASIH No.0 RT.11 RW.3 BUDURAN",
                    "no_telp_pelapor": "6282139727727",
                    "keterangan_pelapor": "meter diisi token tidak bisa ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIDOARJO KOTA"
                },
                {
                    "no_laporan": "K5423020106430",
                    "waktu_lapor": "01/02/2023 17:23:16",
                    "waktu_response": "01/02/2023 17:46:47",
                    "waktu_recovery": "01/02/2023 17:48:06",
                    "durasi_response_time": 1411,
                    "durasi_recovery_time": 79,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE HENDARTA ",
                    "alamat_pelapor": " JL.PEMUDA PRM.TAMAN SAFINA I NO.B28, SUNGAIJAWI, PONTIANAK KOTA, KOTA PONTIANAK, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081352302838",
                    "keterangan_pelapor": "TGL 29/11/2022 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2110012076405. TGL 29/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5423020106432",
                    "waktu_lapor": "01/02/2023 17:23:33",
                    "waktu_response": "01/02/2023 18:22:43",
                    "waktu_recovery": "01/02/2023 19:17:32",
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 3289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MIKO",
                    "alamat_pelapor": "KP BOJONG MENTENG NO 210 RT-1 / RW-2 KEL BJ MENTENG KEC RAWA LUMBU KOTA BEKASI//DEKAT DANAU DAN GEDEUNG KESENIAN",
                    "no_telp_pelapor": "081310919228",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES GESER KABEL SR PEMOHON SEBAGAI PEMILIK DENGAN ID PELANGGAN 537412781934",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106440",
                    "waktu_lapor": "01/02/2023 17:24:42",
                    "waktu_response": "01/02/2023 17:40:45",
                    "waktu_recovery": "01/02/2023 18:48:08",
                    "durasi_response_time": 963,
                    "durasi_recovery_time": 4043,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "saeful",
                    "alamat_pelapor": "JL NURUL IMAN No. RT.3 RW.18 JAKA SAMPU",
                    "no_telp_pelapor": "6281563831554",
                    "keterangan_pelapor": "saya isi token barusan tapi gagal dimasukkan tolong dicek \\nterimakasih \\n\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106441",
                    "waktu_lapor": "01/02/2023 17:25:06",
                    "waktu_response": "01/02/2023 17:33:44",
                    "waktu_recovery": "01/02/2023 19:06:54",
                    "durasi_response_time": 518,
                    "durasi_recovery_time": 5590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juendriqe Ferdinand Raynald Silaban",
                    "alamat_pelapor": "jl swadaya no 135a marindal dalam (wana biru putih)",
                    "no_telp_pelapor": "6285765442477",
                    "keterangan_pelapor": "pemutusan tanpa pemberitahuan... tagihan jatuh tempo sudah dibayar 31 Januari... apa kah peraturannya sperti itu telat bayar 10 hari langsung putus?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020106442",
                    "waktu_lapor": "01/02/2023 17:25:19",
                    "waktu_response": "01/02/2023 17:26:52",
                    "waktu_recovery": "02/02/2023 07:33:16",
                    "durasi_response_time": 93,
                    "durasi_recovery_time": 50784,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU CRISTY",
                    "alamat_pelapor": "JL GADING GRIYA BLOK BM NO. 19 KEL PEGANGSAAN DUA KEC KELAPA GADING JAKUT // DEKAT MASJID ",
                    "no_telp_pelapor": "081282077087",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JAN 23 BERIKUT BK DAN TGL 01/02/2023 TAGIHAN REK FEB 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020106445",
                    "waktu_lapor": "01/02/2023 17:25:50",
                    "waktu_response": "01/02/2023 17:36:57",
                    "waktu_recovery": "01/02/2023 19:45:48",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 7731,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sumanteb",
                    "alamat_pelapor": "Dukuh Krajan RT 04 RW 03",
                    "no_telp_pelapor": "6282228272127",
                    "keterangan_pelapor": "Tidak Bisa di Isi Token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K5523020100745",
                    "waktu_lapor": "01/02/2023 17:26:14",
                    "waktu_response": "01/02/2023 17:27:15",
                    "waktu_recovery": "01/02/2023 17:44:27",
                    "durasi_response_time": 61,
                    "durasi_recovery_time": 1032,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GAGALI ",
                    "alamat_pelapor": "JL LARAT RT 1 RW 1 NO 12 KEL TANAH TINGGI KEC TERNATE SELATAN KOTA TERNATE ",
                    "no_telp_pelapor": "082189316385",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA TERTERA GAGAL. SETELAH UPDATE VKRN 43 DENGAN SISA KWH =13,27 NO TOKEN 6630 6913 5697 1436 6124 DAN 4533 3751 9591 3652 6968",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020106450",
                    "waktu_lapor": "01/02/2023 17:26:27",
                    "waktu_response": "01/02/2023 18:10:47",
                    "waktu_recovery": "01/02/2023 19:15:45",
                    "durasi_response_time": 2660,
                    "durasi_recovery_time": 3898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "anton wijaya",
                    "alamat_pelapor": "Jl. Bangau 6 No.d10",
                    "no_telp_pelapor": "6281271458606",
                    "keterangan_pelapor": "Belum ditindak lanjuti sesuai dg schedule pelaksanaan yg ditetapkan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMPERA"
                },
                {
                    "no_laporan": "K5423020106463",
                    "waktu_lapor": "01/02/2023 17:27:23",
                    "waktu_response": "01/02/2023 17:27:52",
                    "waktu_recovery": "01/02/2023 19:36:19",
                    "durasi_response_time": 29,
                    "durasi_recovery_time": 7707,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "awin susanto",
                    "alamat_pelapor": "KP CILANGKARA No. RT.6 RW.3 CILANGKARA",
                    "no_telp_pelapor": "6285692214757",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106472",
                    "waktu_lapor": "01/02/2023 17:28:06",
                    "waktu_response": "01/02/2023 17:40:16",
                    "waktu_recovery": "01/02/2023 19:03:15",
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 4979,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU WATI",
                    "alamat_pelapor": "JL PRAMUKA SARI 3 NO 15B RT 3/8 KEL RAWA SARI KEC CEMPAKA PUTIH JAKARTA PUSAT. (DEKAT DUDANG PAK KURNIA ) DAN JL I ",
                    "no_telp_pelapor": "02142800039",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.  SESUAI INFO PELANGGAN MASIH TERDAPAT NO TOKEN PEMBELIAN DI TANGGAN 01/02/23 SEBESAR RP 1.000.000 YANG BELUM DIINPUT PADA APP LAMA (ID METER :86031121774). YBS MENGINGINKAN AGAR  (NO TOKEN) TSB DAPAT DIKONVERSI KE APP BARU (ID METER :14457920313) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020106476",
                    "waktu_lapor": "01/02/2023 17:28:39",
                    "waktu_response": "01/02/2023 18:42:07",
                    "waktu_recovery": "02/02/2023 00:04:23",
                    "durasi_response_time": 4408,
                    "durasi_recovery_time": 19336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Hidayat",
                    "alamat_pelapor": "Jl. Semolowaru Utara 1 No.131 A",
                    "no_telp_pelapor": "6283109613529",
                    "keterangan_pelapor": "Isi token gagal ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGAGEL"
                },
                {
                    "no_laporan": "K5423020106477",
                    "waktu_lapor": "01/02/2023 17:28:58",
                    "waktu_response": "01/02/2023 18:03:51",
                    "waktu_recovery": "01/02/2023 20:05:06",
                    "durasi_response_time": 2093,
                    "durasi_recovery_time": 7275,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmad febrian",
                    "alamat_pelapor": "jl desa telajung no 81 RT 06 RW 01",
                    "no_telp_pelapor": "6288213061191",
                    "keterangan_pelapor": "tidak bisa isi token padahal nomer token baru beli",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5223020101438",
                    "waktu_lapor": "01/02/2023 17:29:33",
                    "waktu_response": "01/02/2023 18:55:46",
                    "waktu_recovery": "01/02/2023 19:52:03",
                    "durasi_response_time": 5173,
                    "durasi_recovery_time": 3377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0016267990000",
                    "nama_pelapor": "IBU SUTINI ",
                    "alamat_pelapor": "JL  NGEMPLAK KEDUNG SONO RT 1 RW 3\\nKEL KEDUNG SONO\\nKEC BULU\\nKAB SUKOHARJO\\nACUAN LOKASI ",
                    "no_telp_pelapor": "085234939232",
                    "keterangan_pelapor": "TANGGAL 20-01-2023 TUNGGAKAN REKENING 8895 TELAH DILUNASI VIA BRI MOHON PTL DISAMBUNG SESUAI KETENTUAN.\\nCALL TERPUTUS SAAT KONFIRMASI ALAMAT",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5423020106489",
                    "waktu_lapor": "01/02/2023 17:29:59",
                    "waktu_response": "01/02/2023 17:53:15",
                    "waktu_recovery": "01/02/2023 17:59:13",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 358,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eulis Nurwulan",
                    "alamat_pelapor": "kp. pajajaran rt. 01 rw. 04 desa. Pangauban kecamatan. batujajar kabupaten. bandung barat Jawa barat",
                    "no_telp_pelapor": "6289504156557",
                    "keterangan_pelapor": "permohonan geser kwh",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5523020100747",
                    "waktu_lapor": "01/02/2023 17:30:01",
                    "waktu_response": "01/02/2023 17:46:58",
                    "waktu_recovery": "01/02/2023 19:24:07",
                    "durasi_response_time": 1017,
                    "durasi_recovery_time": 5829,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRVIANTI",
                    "alamat_pelapor": "KK PDU.PERMAI SEKTOR 5 JL ANGGREK 4 BLOK E5 NO 10 KEL BAHAGIA KEC BABELAN KOTA BEKASI / DEKAT LAPANGAN DAN MASJID",
                    "no_telp_pelapor": "087866316036",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5323020100591, PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT TELAT PEMBAYARAN TAGIHAN SUDAH DIBAYARKAN BANK MANDIRI 31-01-2023 \\t22:21:57 MOHON DIBANTU KONFIRMASI DAN TINDAKLAJUT // MOHON TINDAK LANJUT DAN PENANGANAN DARI PETUGAS, PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.>>PELANGGAN LAPOR 2X.(CC.52.YOVITA). 17:44 01/02/2023 PELANGGAN MELAPOR KEMBALI. (CC.53.EMIL)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106492",
                    "waktu_lapor": "01/02/2023 17:30:35",
                    "waktu_response": "01/02/2023 17:34:49",
                    "waktu_recovery": "01/02/2023 17:50:23",
                    "durasi_response_time": 254,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "isnan",
                    "alamat_pelapor": "DN KEDUNGGUWO No. RT.1 RW.3 KEDUNGGUWO",
                    "no_telp_pelapor": "6285607164954",
                    "keterangan_pelapor": "kwh meter habis di ganti hari jum,at kemarin \\nsisa token belum di ganti nomor .meter 86229288971.  sisa pulsa 555.92 \\nsedang kan punya tetangga kiri kanan sudah diganti semua sisa token nya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5423020106496",
                    "waktu_lapor": "01/02/2023 17:31:05",
                    "waktu_response": "01/02/2023 17:56:17",
                    "waktu_recovery": "01/02/2023 19:35:31",
                    "durasi_response_time": 1512,
                    "durasi_recovery_time": 5954,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ELAN",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK B67  NO 7 CIBARUSAH KAB BEKASI ",
                    "no_telp_pelapor": "082125128529",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN, TGL 01/02/23 PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN KARENA BLOCKING PEMBELIAN, PADA DATA AP2T TERTERA TS P2TL. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106501",
                    "waktu_lapor": "01/02/2023 17:31:22",
                    "waktu_response": "01/02/2023 17:42:27",
                    "waktu_recovery": "01/02/2023 19:47:04",
                    "durasi_response_time": 665,
                    "durasi_recovery_time": 7477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "supranti",
                    "alamat_pelapor": "Puri Asih Residence Blok B No.18 Kp.Candu Kel. Serdang wetan kecamatan Legok Kab Tangerang",
                    "no_telp_pelapor": "628988798163",
                    "keterangan_pelapor": "pengisian token selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106511",
                    "waktu_lapor": "01/02/2023 17:32:11",
                    "waktu_response": "01/02/2023 17:38:17",
                    "waktu_recovery": "01/02/2023 18:29:58",
                    "durasi_response_time": 366,
                    "durasi_recovery_time": 3101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020106514",
                    "waktu_lapor": "01/02/2023 17:32:37",
                    "waktu_response": "01/02/2023 17:35:14",
                    "waktu_recovery": "01/02/2023 19:25:39",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 6625,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tedi",
                    "alamat_pelapor": "KP BLUWO CEMARA No.45 RT.2 RW.3 SUKALAKSAN",
                    "no_telp_pelapor": "6285889995900",
                    "keterangan_pelapor": "Token listrik gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106519",
                    "waktu_lapor": "01/02/2023 17:33:23",
                    "waktu_response": "01/02/2023 18:36:46",
                    "waktu_recovery": "01/02/2023 21:10:47",
                    "durasi_response_time": 3803,
                    "durasi_recovery_time": 9241,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Choirul Huda",
                    "alamat_pelapor": "JL SIMPANG SUKUN No. RT. 2 RW. 4 SUKUN",
                    "no_telp_pelapor": "6285755202515",
                    "keterangan_pelapor": "KWH meter bermasalah ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020106522",
                    "waktu_lapor": "01/02/2023 17:33:35",
                    "waktu_response": "01/02/2023 17:36:14",
                    "waktu_recovery": "01/02/2023 19:03:33",
                    "durasi_response_time": 159,
                    "durasi_recovery_time": 5239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "supriyanto",
                    "alamat_pelapor": "DK BITING No.0 RT.42 RW.5 GONGGANG",
                    "no_telp_pelapor": "6285730360904",
                    "keterangan_pelapor": "lampu berkedip kedip dan drop,4 rumah",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MAGETAN"
                },
                {
                    "no_laporan": "K5323020100760",
                    "waktu_lapor": "01/02/2023 17:34:37",
                    "waktu_response": "01/02/2023 17:41:15",
                    "waktu_recovery": "01/02/2023 17:50:26",
                    "durasi_response_time": 398,
                    "durasi_recovery_time": 551,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000006938768",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "KK SEKELOA NO 68 RT-002 / RW-02 KEL SEKELOA KEC COBLONG KOTA BANDUNG ",
                    "no_telp_pelapor": "081395910497",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN STROOM DIKARENAKAN BLOKING DGN NO METER 32149775887, DIBANTU KONFIRMASI PELANGGAN TERKAIT PENYEBAB BLOKING PEMBELIAN . TERSISA 1403 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5423020106530",
                    "waktu_lapor": "01/02/2023 17:34:35",
                    "waktu_response": "01/02/2023 17:35:28",
                    "waktu_recovery": "01/02/2023 20:35:03",
                    "durasi_response_time": 53,
                    "durasi_recovery_time": 10775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hariyono arzalea",
                    "alamat_pelapor": "DN SUMBERSARI DS WONOSARI KEC WONOSARI No.0 RT.6 RW.9 WONOSARI",
                    "no_telp_pelapor": "6282142259048",
                    "keterangan_pelapor": "lcd kwh meter tidak menyala..lestrek tidak bisa digunakan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020106533",
                    "waktu_lapor": "01/02/2023 17:34:46",
                    "waktu_response": "01/02/2023 17:37:22",
                    "waktu_recovery": "01/02/2023 18:14:40",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 2238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochammad Fahri suyuti",
                    "alamat_pelapor": "Belang RT 03 RW 04",
                    "no_telp_pelapor": "628993955653",
                    "keterangan_pelapor": "gagal saat isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106540",
                    "waktu_lapor": "01/02/2023 17:35:18",
                    "waktu_response": "01/02/2023 17:39:26",
                    "waktu_recovery": "01/02/2023 17:50:47",
                    "durasi_response_time": 248,
                    "durasi_recovery_time": 681,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARIS ISMANTO",
                    "alamat_pelapor": "JL JLN.PSR V DSN DURIAN TEMBUNG",
                    "no_telp_pelapor": "6283198923335",
                    "keterangan_pelapor": "di lapangan blm tergantikan kwh mtr nya tp di aplikasi pln mobile sdh nyala ini gmn",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020106544",
                    "waktu_lapor": "01/02/2023 17:36:07",
                    "waktu_response": "01/02/2023 18:40:34",
                    "waktu_recovery": "01/02/2023 19:15:11",
                    "durasi_response_time": 3867,
                    "durasi_recovery_time": 2077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DATA ",
                    "alamat_pelapor": "JL HOS COKROAMINOTO NO 9A KEL ALAI GELOMBANG KEC PARIAMAN TENGAH KOTA PARIAMAN SUMBAR, DEPAN BSI PARIAMAN",
                    "no_telp_pelapor": "081218581562",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT MELAKUKAN PENGINPUT TOKEN. SEBELUMNYA SUDAH MELAPOR DI NO LAPOR G5423020116921, SUDAH ADA PETUGAS YANG MENGHUBUNGI DAN DIINFORMASIKAN OLEH PETUGAS TSB BAHWA PELANGGAN HARUS MENGHUBUNGI 123 KEMBALI DAN MERUBAH LAPORAN SEBELUMNYA DARI LAPORAN GANGGUAN MENJADI LAPORAN KELUHAN, KARENA PELANGGAN SEDANG DALAM PROSES PENAMBAHAN DAYA. PETUGAS MENYURUH PELANGGAN UNTUK MEMBUAT LAPORAN UNTUK MENGGANTI APP KE DAYA YANG BARU.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PARIAMAN"
                },
                {
                    "no_laporan": "K5423020106545",
                    "waktu_lapor": "01/02/2023 17:36:16",
                    "waktu_response": "01/02/2023 17:39:43",
                    "waktu_recovery": "01/02/2023 17:40:53",
                    "durasi_response_time": 207,
                    "durasi_recovery_time": 70,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAT HIDAYATULLAH",
                    "alamat_pelapor": "JL. ALBARKAH RT. 4 RW. 10 KP PARUNG DENGDEK DS. WANAHERANG KEC. GUNUNG PUTRI // DEKAT GARDU UJUNG",
                    "no_telp_pelapor": "081210935907",
                    "keterangan_pelapor": "TGL 04/03/22  PENANGANAN GANGGUAN PTL MCB RUSAK  OLEH PETUGAS (BP DENI) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 004778. MOHON SEGERA MCB  DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020106547",
                    "waktu_lapor": "01/02/2023 17:36:09",
                    "waktu_response": "02/02/2023 07:49:23",
                    "waktu_recovery": "02/02/2023 08:30:09",
                    "durasi_response_time": 51194,
                    "durasi_recovery_time": 2446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "Jl. Bogen II No.85",
                    "no_telp_pelapor": "6282192486172",
                    "keterangan_pelapor": "saya mau menanyakan ini tarif pln saya kenapa naik nya banyak sekali",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020106550",
                    "waktu_lapor": "01/02/2023 17:36:26",
                    "waktu_response": "01/02/2023 17:36:51",
                    "waktu_recovery": "01/02/2023 17:37:53",
                    "durasi_response_time": 25,
                    "durasi_recovery_time": 62,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh Shafri",
                    "alamat_pelapor": "KP GRIYO KARANG INDAH No.7 RT.2 RW.1 KARANG",
                    "no_telp_pelapor": "6281217610804",
                    "keterangan_pelapor": "token gagal di isi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020106552",
                    "waktu_lapor": "01/02/2023 17:36:42",
                    "waktu_response": "01/02/2023 17:41:38",
                    "waktu_recovery": "01/02/2023 20:15:38",
                    "durasi_response_time": 296,
                    "durasi_recovery_time": 9240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "26315",
                    "nama_pelapor": "IBU ARUM",
                    "alamat_pelapor": "JL KENANGA II NO 66 RT-1 / RW-2 KEL KALISARI KEC PASAR REBO JAKTIM ACUAN FHOTOCOPY KENANGA",
                    "no_telp_pelapor": "08990804575",
                    "keterangan_pelapor": "TGL31/01/2023 TUNGGAKAN REK JANUARI 2023  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106555",
                    "waktu_lapor": "01/02/2023 17:36:53",
                    "waktu_response": "01/02/2023 17:51:48",
                    "waktu_recovery": "01/02/2023 19:06:08",
                    "durasi_response_time": 895,
                    "durasi_recovery_time": 4460,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jalaliyah",
                    "alamat_pelapor": "KP CIBEURIH No. RT.14 RW.4 MARGALUYU",
                    "no_telp_pelapor": "6285711901530",
                    "keterangan_pelapor": "isi token gagal terus.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020106557",
                    "waktu_lapor": "01/02/2023 17:36:54",
                    "waktu_response": "01/02/2023 18:23:39",
                    "waktu_recovery": "01/02/2023 19:13:42",
                    "durasi_response_time": 2805,
                    "durasi_recovery_time": 3003,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syafrizal",
                    "alamat_pelapor": "Jl. Babakan Mustika Sari No.64",
                    "no_telp_pelapor": "6285215535511",
                    "keterangan_pelapor": "pulsa token tidak tambah setelah isi ulang 500 ribu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106563",
                    "waktu_lapor": "01/02/2023 17:37:48",
                    "waktu_response": "01/02/2023 17:45:55",
                    "waktu_recovery": "01/02/2023 18:22:58",
                    "durasi_response_time": 487,
                    "durasi_recovery_time": 2223,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizal Rozi",
                    "alamat_pelapor": "Jl. Tomang Tinggi Raya Blok Tomang Tinggi Gang 18 No.33",
                    "no_telp_pelapor": "6288983274124",
                    "keterangan_pelapor": "isi token gagal ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106567",
                    "waktu_lapor": "01/02/2023 17:38:33",
                    "waktu_response": "01/02/2023 18:42:48",
                    "waktu_recovery": "01/02/2023 19:08:54",
                    "durasi_response_time": 3855,
                    "durasi_recovery_time": 1566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ilham",
                    "alamat_pelapor": "JL PERUM TINGGEDE ESTATE No. RT.0 RW.0",
                    "no_telp_pelapor": "6282348617112",
                    "keterangan_pelapor": "Token Listrik yang sy masukkan sudah berkali kali saya isi tapi tidak bisa masuk. gagal terus.\\nmohon solusinya, lampu saya sudah mau mati",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020106569",
                    "waktu_lapor": "01/02/2023 17:38:53",
                    "waktu_response": "01/02/2023 17:42:31",
                    "waktu_recovery": "01/02/2023 19:27:08",
                    "durasi_response_time": 218,
                    "durasi_recovery_time": 6277,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Alimin",
                    "alamat_pelapor": "Dsn Sukorejo Rt2 Rw1",
                    "no_telp_pelapor": "6285755117332",
                    "keterangan_pelapor": "Tidak bisa masukan token listrik, ada indikasi periksa pada layar meteran. No.32002579087",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020106578",
                    "waktu_lapor": "01/02/2023 17:39:58",
                    "waktu_response": "01/02/2023 18:44:13",
                    "waktu_recovery": "01/02/2023 19:04:08",
                    "durasi_response_time": 3855,
                    "durasi_recovery_time": 1195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Holis",
                    "alamat_pelapor": "DN BATANG-BATANG LAOK No.",
                    "no_telp_pelapor": "6281936501172",
                    "keterangan_pelapor": "Gagal isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020106581",
                    "waktu_lapor": "01/02/2023 17:40:24",
                    "waktu_response": "01/02/2023 17:44:11",
                    "waktu_recovery": "01/02/2023 20:17:53",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 9222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAUFAL",
                    "alamat_pelapor": "PERUM BUMI INDAH, TAHAP 5, JL EDELWEIS 1 BLOK KC-2. KEC. PASAR KEMIS, KEL. SUKAMANTRI, KAB.TANGERANG.",
                    "no_telp_pelapor": "087736430056",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 04/12/2022 TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. AGEM AGUS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 220031 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106583",
                    "waktu_lapor": "01/02/2023 17:40:27",
                    "waktu_response": "01/02/2023 18:43:50",
                    "waktu_recovery": "01/02/2023 20:19:50",
                    "durasi_response_time": 3803,
                    "durasi_recovery_time": 5760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Triadi",
                    "alamat_pelapor": "GB KEDUNG ARES RT.003 RW.02 TBK SOGRA",
                    "no_telp_pelapor": "6285702223708",
                    "keterangan_pelapor": "Jumlah tagihan bulan febuari terlalu banyak, ditagihan terdapat informasi pemakaian 549 Kwh, padahal setelah saya hitung dari data tagihan terakhir meteran menunjukan angka 68006. Dan saya foto meteran pada tanggal 1 febuari 2023 pukul 16:55 angka dimeteran 68495,4. Kalau di jumlah dari angka meteran perhari ini dikurangi meteran yg terakhir hanya ketemu pemakaian 489 Kwh saja, tapi kenapa ditagihan bulan ini datanya 549 Kwh. Mohon penjelasannya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020106585",
                    "waktu_lapor": "01/02/2023 17:40:41",
                    "waktu_response": "01/02/2023 18:12:55",
                    "waktu_recovery": "01/02/2023 18:32:56",
                    "durasi_response_time": 1934,
                    "durasi_recovery_time": 1201,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wantri",
                    "alamat_pelapor": "JL GG H MAWI RT2/13 No.0 RT.0",
                    "no_telp_pelapor": "6281219686523",
                    "keterangan_pelapor": "mau mengajukan tambah daya tp tahun kemaren kena oval,saya mau lunasin dendanya,karna saya mau tambah daya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106593",
                    "waktu_lapor": "01/02/2023 17:41:33",
                    "waktu_response": "01/02/2023 17:59:30",
                    "waktu_recovery": "01/02/2023 18:14:49",
                    "durasi_response_time": 1077,
                    "durasi_recovery_time": 919,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joni Harianto",
                    "alamat_pelapor": "PR RESIDENT BLOK C No.70 RT.0 RW.0 RANGGE KEC",
                    "no_telp_pelapor": "6282232364098",
                    "keterangan_pelapor": "pengisian token gagal gagal terus ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020106594",
                    "waktu_lapor": "01/02/2023 17:41:34",
                    "waktu_response": "01/02/2023 18:07:38",
                    "waktu_recovery": "01/02/2023 18:10:36",
                    "durasi_response_time": 1564,
                    "durasi_recovery_time": 178,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVI/silvi_kirana11 ",
                    "alamat_pelapor": "BLOK DESA LAMA RT 003 RW 002 KELURAHAN TUKMUDAL KECAMATAN SUMBER KABUPATEN CIREBON JAWABARAT",
                    "no_telp_pelapor": "085311919174",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH ALAMAT DARI JL BLOK BANDONGAN RT.001 RW.006, KALIWADAS, SUMBER, KAB. CIREBON, JAWA BARAT MENJADI BLOK DESA LAMA RT 003 RW 002 KELURAHAN TUKMUDAL KECAMATAN SUMBER KABUPATEN CIREBON JAWA BARAT. DENGAN NO. KTP PEMILIK 3216075104850010 AN. ATIKA KIRANA. PEMOHON MENGAKU SEBAGAI (PEMILIK). DENGAN NO. REGISTER 5333112177043",
                    "media": "Instagram",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020106596",
                    "waktu_lapor": "01/02/2023 17:41:43",
                    "waktu_response": "01/02/2023 18:37:05",
                    "waktu_recovery": "01/02/2023 18:45:36",
                    "durasi_response_time": 3322,
                    "durasi_recovery_time": 511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Oonk Rasyid",
                    "alamat_pelapor": "DS RAGANG No.0 RT.0 RW.0 WARU",
                    "no_telp_pelapor": "6282332920648",
                    "keterangan_pelapor": "tidak bisa masukkan pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5323020100764",
                    "waktu_lapor": "01/02/2023 17:42:53",
                    "waktu_response": "01/02/2023 17:55:21",
                    "waktu_recovery": "01/02/2023 18:00:17",
                    "durasi_response_time": 748,
                    "durasi_recovery_time": 296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYADI ",
                    "alamat_pelapor": "KP BALONG KONCI JL KALEN ESTEK NO.0 RT007/004 DS KAMURANG KEC TIRTAMULYA KAB KARAWANG (DKT JALAN) ",
                    "no_telp_pelapor": "6285697487443",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PEMBELIAN STROOM. DENGAN NO METER 14029462570 \\\"SILAHKAN KIRIM DIL PREPAID KE P2APST !!!\\\" INFO PELANGGAN TIDAK ADA PENGANGANTIAN KWH METER. LISTRK MENYALA, SISA STROOM 360 KWH. DAYA 450VA. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKAMPEK"
                },
                {
                    "no_laporan": "K5423020106605",
                    "waktu_lapor": "01/02/2023 17:42:57",
                    "waktu_response": "01/02/2023 18:03:41",
                    "waktu_recovery": "01/02/2023 18:23:04",
                    "durasi_response_time": 1244,
                    "durasi_recovery_time": 1163,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizal Rozi",
                    "alamat_pelapor": "Jl. Tomang Tinggi Raya Blok Tomang Tinggi Gang 18 No.33",
                    "no_telp_pelapor": "6288983274124",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5523020100756",
                    "waktu_lapor": "01/02/2023 17:43:18",
                    "waktu_response": "01/02/2023 18:43:40",
                    "waktu_recovery": "01/02/2023 20:19:45",
                    "durasi_response_time": 3622,
                    "durasi_recovery_time": 5765,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BANI ",
                    "alamat_pelapor": "JL.- DS KARANGGUDE KULON RT-3 / RW-1 NO. - KEL. KARANG GUDE KEC. KARANG LEWAS KAB. BANYUMAS LOAKSI SD KARANG GEDE KULON 3 KEBARAT ",
                    "no_telp_pelapor": "6285642584943",
                    "keterangan_pelapor": "MOHON KONFIRMASI. PELANGGAN MERASA KEBERATAN PERIHAL TAGIHAN SUSULAN SEBESAR 1210 KWH UNTUK 11 BULAN. TERKAIT LAPORAN G5522121500364 SEDANGKAN GANGGUAN APP RUSAK BARU DI BULAN DESEMBER 2022 DAN DI BERITA ACARA TIDAK ADA NO REG PEMBAYARANNYA \\nTERKAIT NO LAPOR : K5223012700404",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020106608",
                    "waktu_lapor": "01/02/2023 17:43:35",
                    "waktu_response": "01/02/2023 17:43:55",
                    "waktu_recovery": "01/02/2023 19:10:18",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 5183,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suryanto",
                    "alamat_pelapor": "poris plawad utara rt 01 rw 04",
                    "no_telp_pelapor": "6283875552413",
                    "keterangan_pelapor": "tampilan di kwh sering mati",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106610",
                    "waktu_lapor": "01/02/2023 17:43:43",
                    "waktu_response": "01/02/2023 17:56:31",
                    "waktu_recovery": "01/02/2023 19:45:40",
                    "durasi_response_time": 768,
                    "durasi_recovery_time": 6549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kanty Driantami",
                    "alamat_pelapor": "PER PUSPIPTEK BLOK III-B NO 33",
                    "no_telp_pelapor": "6285719777707",
                    "keterangan_pelapor": "Tidak bisa mengisi token, selalu gagal. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106615",
                    "waktu_lapor": "01/02/2023 17:44:15",
                    "waktu_response": "01/02/2023 17:46:29",
                    "waktu_recovery": "01/02/2023 21:19:34",
                    "durasi_response_time": 134,
                    "durasi_recovery_time": 12785,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Duyeh chanel",
                    "alamat_pelapor": "KP SIRNA RASA No.0 RT.0 RW.0 DARMASARI",
                    "no_telp_pelapor": "6285887499608",
                    "keterangan_pelapor": "kok riject terus saat oengisian token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MALINGPING"
                },
                {
                    "no_laporan": "K5423020106617",
                    "waktu_lapor": "01/02/2023 17:44:24",
                    "waktu_response": "01/02/2023 18:05:30",
                    "waktu_recovery": "01/02/2023 21:19:12",
                    "durasi_response_time": 1266,
                    "durasi_recovery_time": 11622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Bintoro",
                    "alamat_pelapor": "KK MAHAGONY PARK B21 No.7 BINTARO",
                    "no_telp_pelapor": "6281285002742",
                    "keterangan_pelapor": "tagihan listrik saya sejak akhir tahun 2021 lalu melonjak tinggi sekali rata2 sd Rp.800.000an. Biasanya hanya berkisar diangka Rp.400.000an. saya sudah coba laukakan catat meter di aplikasi tapi selalu eror tdk bisa terkirim fotonya. Kalaupun ada kenaikan masak iya sampai 100%. mohon dari PLN ditindaklanjuti ya. terima kasih.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020106628",
                    "waktu_lapor": "01/02/2023 17:45:59",
                    "waktu_response": "01/02/2023 17:56:10",
                    "waktu_recovery": "01/02/2023 18:10:14",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 844,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Idayanti",
                    "alamat_pelapor": "Jl. Moh. Jufri 1 No.8",
                    "no_telp_pelapor": "6281342712498",
                    "keterangan_pelapor": "Assalamualaikum,pa/bu ini sdh hari ke 6,knp petgs PLN belum juga ke rmh nambah daya,katanya estimasi 3-5 hari.jgn  hanya bls wa sj pa/bu tp bgmn tindakn nya ke wrga untk segera melksanakn kewaiiban sebgi petgs yg berwewenang,apalgi kami sdh melunasi biaya penambahan daya.Tolong yah pa/bu untk tindaknnya krn sering latto lampu dirmh.Terimaksih ¿",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAREBOSI"
                },
                {
                    "no_laporan": "K5423020106630",
                    "waktu_lapor": "01/02/2023 17:46:07",
                    "waktu_response": "01/02/2023 18:04:28",
                    "waktu_recovery": "01/02/2023 18:32:45",
                    "durasi_response_time": 1101,
                    "durasi_recovery_time": 1697,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "DS SAMI RT.01 RW.01 No.0 RT.01 RW.01",
                    "no_telp_pelapor": "6287710048947",
                    "keterangan_pelapor": "mohon dibantu selisih tagihan terindikasi lebih bayar, stand akhir tagihan Januari 2023 adalah 27.805kwh & stand aktual di kWh meter 25.552kwh, sudah coba lakukan swacam tetapi PLN mobile error'\\n\\nuntuk melakukan joint visit bisa menghubungi no pic Junaedi 087710048947",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SANGGAU"
                },
                {
                    "no_laporan": "K5523020100759",
                    "waktu_lapor": "01/02/2023 17:46:38",
                    "waktu_response": "01/02/2023 18:14:06",
                    "waktu_recovery": "01/02/2023 18:45:54",
                    "durasi_response_time": 1648,
                    "durasi_recovery_time": 1908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MADE SUMERTI",
                    "alamat_pelapor": "PR JIMBARAN MANSION KAV. B NO 2 JL JEPUN BR BUANA GUBUK KEL JIMBARAN KEC KUTA SELATAN BADUNG LOKASI : DEKAT DELI HOTEL , BELAKANG CHILDREN HOUSE SCHOOL ",
                    "no_telp_pelapor": "085337826748",
                    "keterangan_pelapor": "TGL  08/01/2023 PENANGANAN GANGGUAN APP RUSAK (2200 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5523010800717.  MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020106634",
                    "waktu_lapor": "01/02/2023 17:46:48",
                    "waktu_response": "01/02/2023 18:27:34",
                    "waktu_recovery": "01/02/2023 20:00:37",
                    "durasi_response_time": 2446,
                    "durasi_recovery_time": 5583,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000827269",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL MERPATI 5 NO 269 000 RT-004 / RW-013 KEL DEPOK JAYA KEC PANCORAN MAS KOTA DEPOK, JAWA BARAT",
                    "no_telp_pelapor": "081381405266",
                    "keterangan_pelapor": "TGL 24/01/23 PELANGGAN TELAH DATANG KE AREA PLN UNTUK PENGAJUAN PROSES GESER APP DAN PENAMBAHAN SR UNTUK KEPERLUAN RENOVASI. NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020106635",
                    "waktu_lapor": "01/02/2023 17:46:57",
                    "waktu_response": "01/02/2023 17:54:14",
                    "waktu_recovery": "01/02/2023 19:47:17",
                    "durasi_response_time": 437,
                    "durasi_recovery_time": 6783,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANA",
                    "alamat_pelapor": "PERUM ANGGREK LOKA BSD SEKTOR 2.1 JL ANGGREK MAWAR BLOK C NO.30 KEL RAWABUNTU KEC SERPONG - TANGSEL.",
                    "no_telp_pelapor": "0215375489",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT, TGL 01/02/23 PELANGGAN MENDAPATKAN INFORMASI PERIHAL PENDATAAN PELANGGAN PLN (NIK/NO TELEPON/POSISI GPS/ALAMAT/MERK APP/GARDU PENYUPLAI DLL) YANG MENGATASNAMAKAN PT DWI RAHMA GEMILANG JASA TERKAIT PENDATAAN DATA PELANGGGAN TAHUN 2022/2023. PELANGGAN MENGINGINGINKAN INFORMASI PERIHAL KEBENARAN HAL TSB.  ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106639",
                    "waktu_lapor": "01/02/2023 17:47:24",
                    "waktu_response": "01/02/2023 18:17:14",
                    "waktu_recovery": "01/02/2023 21:44:42",
                    "durasi_response_time": 1790,
                    "durasi_recovery_time": 12448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdur rahman",
                    "alamat_pelapor": "jl.r.e martadinata no.04",
                    "no_telp_pelapor": "6283123124059",
                    "keterangan_pelapor": "saya beli token tapi saat saya mau gunakn kok g berhasil malah yg muncul telah terpakai",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020106643",
                    "waktu_lapor": "01/02/2023 17:47:49",
                    "waktu_response": "01/02/2023 17:51:03",
                    "waktu_recovery": "01/02/2023 19:10:19",
                    "durasi_response_time": 194,
                    "durasi_recovery_time": 4756,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "82355",
                    "nama_pelapor": "BP ZERU",
                    "alamat_pelapor": "JL KELAPA NO 46 RT-9 / RW-2 KEL CEGER KEC CIPAYUNG JAKTIM SEBELAH SD SANTA ANA",
                    "no_telp_pelapor": "02122988367",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 11.40 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIRACAS"
                },
                {
                    "no_laporan": "K5423020106645",
                    "waktu_lapor": "01/02/2023 17:47:46",
                    "waktu_response": "01/02/2023 20:17:55",
                    "waktu_recovery": "01/02/2023 20:38:47",
                    "durasi_response_time": 9009,
                    "durasi_recovery_time": 1252,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU AN NISA",
                    "alamat_pelapor": "LOKASI : JL KR ANYAR UTARA NO 2 E KEL KARANG ANYAR KEC SAWAH BESAR KOTA JAKARTA PUSAT\\nPEMOHON : JL BHINEKA KARYA RT 3 RW 6 KEL KRAMAT KEC GUNUNG PUYUH KOTA SUKABUMI PROV JAWA BARAT\\n",
                    "no_telp_pelapor": "0216327463",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD UNTUK RUMAH PRIBADI (R2/5.500 VA - R3/7.700 VA) DENGAN NIK PEMILIK 3171024209440001 A.N NG ANHO (NPWP PEMILIK 251263299075000 A.N NG ANHO) DAN NIK PEMOHON 3272025202930001 A.N ANISA FEBRINA. PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN. PLN 123 TIDAK DAPAT MELAKUKAN PROSES TSB DIKARENAKAN KAB/KOTA, KEL DAN KEC TIDAK TERSEDIA PADA AP2T ALAMAT LOKASI PD (SESUAI INFO PELANGGAN JAKPUS)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5523020100760",
                    "waktu_lapor": "01/02/2023 17:47:58",
                    "waktu_response": "01/02/2023 17:59:05",
                    "waktu_recovery": "01/02/2023 19:05:14",
                    "durasi_response_time": 667,
                    "durasi_recovery_time": 3969,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI SUTRISNA",
                    "alamat_pelapor": "DN KALANG SARI  JL- NO- RT10/02 DS KALANG SARI KEC RENGASDENGKLOK KAB KARAWANG> DKT MASJID AL ISLAH",
                    "no_telp_pelapor": "6285810858791",
                    "keterangan_pelapor": "1 APP PRABAYAR  (HAMPIR PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH  UPDATE VKRN 43. SISA PULSA=  35.20 KWH. NO TOKEN 71926933769153685771. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106647",
                    "waktu_lapor": "01/02/2023 17:47:50",
                    "waktu_response": "01/02/2023 18:30:06",
                    "waktu_recovery": "01/02/2023 18:39:58",
                    "durasi_response_time": 2536,
                    "durasi_recovery_time": 592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "usman man",
                    "alamat_pelapor": "JL JLN. PEMBANGUNAN No.0 RT. RW.",
                    "no_telp_pelapor": "6285331063800",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG SELOR"
                },
                {
                    "no_laporan": "K5423020106652",
                    "waktu_lapor": "01/02/2023 17:48:24",
                    "waktu_response": "01/02/2023 17:51:57",
                    "waktu_recovery": "01/02/2023 21:06:33",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 11676,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ULFA ",
                    "alamat_pelapor": "KP LEUWIRANJI   RT-5 / RW-2 KEC RUMPIN KEL SUKAMULYA KAB BOGOR ACUAN  MASJID JAMI ALHUSNA ",
                    "no_telp_pelapor": "081283781094",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 \\nSISA 441  KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106653",
                    "waktu_lapor": "01/02/2023 17:48:27",
                    "waktu_response": "01/02/2023 17:50:50",
                    "waktu_recovery": "01/02/2023 21:16:53",
                    "durasi_response_time": 143,
                    "durasi_recovery_time": 12363,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRMA",
                    "alamat_pelapor": "KP GENGGONG 0 0 RT-5 / RW-1 JL TAMIANG GENGGONG DS TAMIANG KEC GN KALER KOTA TANGERANG BALARAJA BANTEN",
                    "no_telp_pelapor": "081219038803",
                    "keterangan_pelapor": "pelanggan tidak dapat input token setelah update VKRN 43.SISA 479 KWH \\nNO TOKEN 3976 5071 6276 6416 9847",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020106654",
                    "waktu_lapor": "01/02/2023 17:48:29",
                    "waktu_response": "01/02/2023 17:56:25",
                    "waktu_recovery": "01/02/2023 19:35:40",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 5955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLA",
                    "alamat_pelapor": "KP CIKORONJO SINDANG MULYA 0   RT-1 / RW-5 NO 91 KEL SINDANG MULYA KEC CIBARUSAH KAB BEKASI",
                    "no_telp_pelapor": "081381441821",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN NO TOKEN PADA DATA P2APST TERTERA BLOCKING TOKEN NAMUN PADA DATA AP2T TIDAK TERTERA NO REG/TAGIHAN SUSULAN.\\nSISA KWH 3.26",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106662",
                    "waktu_lapor": "01/02/2023 17:49:31",
                    "waktu_response": "01/02/2023 17:51:17",
                    "waktu_recovery": "01/02/2023 17:56:05",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rakhmat",
                    "alamat_pelapor": "JL PARIT LAPIS No.0 RT.0 RW.0 SEI RAYA",
                    "no_telp_pelapor": "6285264092267",
                    "keterangan_pelapor": "gagal terus saat isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG BALAI KARIMUN"
                },
                {
                    "no_laporan": "K5423020106663",
                    "waktu_lapor": "01/02/2023 17:49:47",
                    "waktu_response": "01/02/2023 18:06:11",
                    "waktu_recovery": "01/02/2023 19:10:49",
                    "durasi_response_time": 984,
                    "durasi_recovery_time": 3878,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GATOT WILLYANTO",
                    "alamat_pelapor": "JL IMAM BONJOL NO 12 RT 2/3 KEL PANUNGGANGAN KEC CIBODAS KOTA TANGERANG (SAMPING RM BHINEKA)",
                    "no_telp_pelapor": "085217299311",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 69.15  KWH.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5323020100768",
                    "waktu_lapor": "01/02/2023 17:49:56",
                    "waktu_response": "01/02/2023 18:23:22",
                    "waktu_recovery": "01/02/2023 18:27:36",
                    "durasi_response_time": 2006,
                    "durasi_recovery_time": 254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "PR MENGANTI PERMAI BLOK B6 NO 30 RT 02/09 KEL HULAAN KEC MENGANTI KAB GRESIK",
                    "no_telp_pelapor": "6285607876071",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGLIS BLM FEBRUARI DGN ID PEL 511444143830, ANGKA STAND METER DILOKASI TGL 01/02/2023 (2048) DIBANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020106665",
                    "waktu_lapor": "01/02/2023 17:49:52",
                    "waktu_response": "01/02/2023 18:00:42",
                    "waktu_recovery": "01/02/2023 19:45:54",
                    "durasi_response_time": 650,
                    "durasi_recovery_time": 6312,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sumanteb",
                    "alamat_pelapor": "DK KRAJAN No. RT.4 RW.3 TEMPURAN",
                    "no_telp_pelapor": "6282228272127",
                    "keterangan_pelapor": "Tidak Bisa di isi Token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALONG"
                },
                {
                    "no_laporan": "K5423020106667",
                    "waktu_lapor": "01/02/2023 17:50:07",
                    "waktu_response": "01/02/2023 18:00:35",
                    "waktu_recovery": "01/02/2023 18:02:12",
                    "durasi_response_time": 628,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede Arifin",
                    "alamat_pelapor": "Bandung",
                    "no_telp_pelapor": "6281221838832",
                    "keterangan_pelapor": "tidak bisa proses tambah daya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020106669",
                    "waktu_lapor": "01/02/2023 17:50:12",
                    "waktu_response": "01/02/2023 17:54:24",
                    "waktu_recovery": "01/02/2023 19:26:17",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 5513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yulius Limboni",
                    "alamat_pelapor": "DS LUKPANENTENG No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6285236437256",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SALAKAN"
                },
                {
                    "no_laporan": "K5423020106671",
                    "waktu_lapor": "01/02/2023 17:50:39",
                    "waktu_response": "01/02/2023 18:02:25",
                    "waktu_recovery": "01/02/2023 20:04:28",
                    "durasi_response_time": 706,
                    "durasi_recovery_time": 7323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO EFENDI ",
                    "alamat_pelapor": "JL DAYUNG III NO 14 RT 3/5 KEL KLAPA II KEC KLAPA II KAB TANGERANG ACUAN LOKASI MASJID AL MUHAJIRIN SDN PB KLAPA II 1 ",
                    "no_telp_pelapor": "0215466535",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT GESER KABEL SR.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020106675",
                    "waktu_lapor": "01/02/2023 17:51:08",
                    "waktu_response": "01/02/2023 19:08:09",
                    "waktu_recovery": "01/02/2023 19:14:16",
                    "durasi_response_time": 4621,
                    "durasi_recovery_time": 367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yohanes Arnoldus Kabes",
                    "alamat_pelapor": "JL KAMPUNG IKUF No.1 RT.3 RW.4 DISTRIK AI",
                    "no_telp_pelapor": "6281347228725",
                    "keterangan_pelapor": "token tulisan 'periksa'",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TEMINABUAN"
                },
                {
                    "no_laporan": "K5423020106676",
                    "waktu_lapor": "01/02/2023 17:51:13",
                    "waktu_response": "01/02/2023 17:56:45",
                    "waktu_recovery": "02/02/2023 16:51:33",
                    "durasi_response_time": 332,
                    "durasi_recovery_time": 82488,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tri lestari",
                    "alamat_pelapor": "JL BALI MAKMUR No.0 RT.0 RW.0 MERAH MATA",
                    "no_telp_pelapor": "628117882693",
                    "keterangan_pelapor": "Kepada Yth. Pihak PLN \\nSelamat sore, saya mau melaporkan perihal sambungan kabel di area rumah saya, saya terganggu dengan sambungan kabel dari tiang listrik ke rumah tetangga saya menempel ke area atap rumah saya, tolong di perbaiki karena saya akan merenovasi atap rumah saya, dikhawatirkan tersetrum kalau kabelnya masih menempel, harap segera ditindaklanjuti. Terima kasih.\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5323020100769",
                    "waktu_lapor": "01/02/2023 17:51:40",
                    "waktu_response": "01/02/2023 18:04:07",
                    "waktu_recovery": "01/02/2023 18:43:29",
                    "durasi_response_time": 747,
                    "durasi_recovery_time": 2362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HARIYANTI",
                    "alamat_pelapor": "JL MENTENG JAYA NO.39 RT-7 / RW-8 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT (DKT REL KERETA PASR RUMPUT DAN DKT BIDAN UTAMI)",
                    "no_telp_pelapor": "6285891067435",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN GAGAL, PADA DATA TERDAPAT KETERANGAN VKRN 43, PERSIL MENYALA, SISA STROOM 226 KWH. DENGAN NO METER 32008140298. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5323020100770",
                    "waktu_lapor": "01/02/2023 17:51:34",
                    "waktu_response": "01/02/2023 18:29:55",
                    "waktu_recovery": "01/02/2023 20:04:27",
                    "durasi_response_time": 2301,
                    "durasi_recovery_time": 5672,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN ",
                    "alamat_pelapor": "PR PESONA CISEREUH JL RAYA ITIK JANDAMANA BLOK T NO 6 KEL CISEUREUH KEC PURWAKARTA KAB PURWAKARTA",
                    "no_telp_pelapor": "081806017651",
                    "keterangan_pelapor": "TERKAIT NO LAPOR G5423020114938 PADAM 1 PERSIL KONDISI MCB ON DAN SIKRING DALAM ON. PENANGANAN DILAKUKAN DNG CARA SAMBUNG LANGSUNG. MOHON TINDAK LANJUT TERKAIT PEMASANGAN KEMBALI LISTRIK PELANGGAN SESUAI DNG ATURAN YG BERLAKU. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106678",
                    "waktu_lapor": "01/02/2023 17:51:59",
                    "waktu_response": "01/02/2023 18:14:38",
                    "waktu_recovery": "01/02/2023 19:08:45",
                    "durasi_response_time": 1359,
                    "durasi_recovery_time": 3247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELIANA",
                    "alamat_pelapor": "JL - PR PERMATA REGENCY BLOK J NO.1 RT.04/09 KEC BIRINGKANAYA KEL LEIKANG KOTA MAKASSAR. LOKASI DEKAT GEREJA TORAJA / PEMANDIAN TIRTA GARDEN",
                    "no_telp_pelapor": "085212816536",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 14.23 KWH. / 27569369830528260318",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106679",
                    "waktu_lapor": "01/02/2023 17:51:51",
                    "waktu_response": "01/02/2023 18:01:22",
                    "waktu_recovery": "01/02/2023 18:05:25",
                    "durasi_response_time": 571,
                    "durasi_recovery_time": 243,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Christian",
                    "alamat_pelapor": "Jl. Sukalaya III No.11",
                    "no_telp_pelapor": "628122220606",
                    "keterangan_pelapor": "isi token reject terus sesudah ganti daya dari 1300 ke 2200",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106691",
                    "waktu_lapor": "01/02/2023 17:53:41",
                    "waktu_response": "01/02/2023 17:56:38",
                    "waktu_recovery": "01/02/2023 19:35:50",
                    "durasi_response_time": 177,
                    "durasi_recovery_time": 5952,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000003075200",
                    "nama_pelapor": "EDO NANDIKA",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 8100, ST APP (saat ini) TGL 01/02/2023 = 7938. REK (BELUM DILUNASI). PELANGGAN PERNAH LAPOR DENGAN NO: K5423020101947 DAN K5423020101371 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106697",
                    "waktu_lapor": "01/02/2023 17:54:27",
                    "waktu_response": "01/02/2023 18:45:01",
                    "waktu_recovery": "01/02/2023 18:56:41",
                    "durasi_response_time": 3034,
                    "durasi_recovery_time": 700,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Amalina Hidayah",
                    "alamat_pelapor": "Jl. Raya Cakung Cilingcing Barat No.58 Rt 01/Rw 04 Cakung Barat Jakarta Timur",
                    "no_telp_pelapor": "6285840148020",
                    "keterangan_pelapor": "Kwh meteran tidak bisa di isi token listrik dan ada bacaan eror setelah masukan nomer isi tokennya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020106698",
                    "waktu_lapor": "01/02/2023 17:54:37",
                    "waktu_response": "01/02/2023 18:12:18",
                    "waktu_recovery": "01/02/2023 18:29:40",
                    "durasi_response_time": 1061,
                    "durasi_recovery_time": 1042,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INA",
                    "alamat_pelapor": "JL KP SAWAH     RT-2 / RW-1 NO 4E KEL SRENGSENG SAWAH KEC JAGAKARSA JAKSEL",
                    "no_telp_pelapor": "088212212297",
                    "keterangan_pelapor": "TGL 1/2/23  PELANGGAN DENGAN ID METER 14008625387 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN DATA PADA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!!SISA 63.99 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106704",
                    "waktu_lapor": "01/02/2023 17:54:44",
                    "waktu_response": "01/02/2023 18:00:57",
                    "waktu_recovery": "01/02/2023 21:16:18",
                    "durasi_response_time": 373,
                    "durasi_recovery_time": 11721,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "meiliamhza",
                    "alamat_pelapor": "JL KOSIM No.00 RT.0 RW.0",
                    "no_telp_pelapor": "62895323204670",
                    "keterangan_pelapor": "penyambungan sementara",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020106705",
                    "waktu_lapor": "01/02/2023 17:54:58",
                    "waktu_response": "01/02/2023 18:23:19",
                    "waktu_recovery": "01/02/2023 19:55:15",
                    "durasi_response_time": 1701,
                    "durasi_recovery_time": 5516,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIFIN",
                    "alamat_pelapor": "JL SEROJA II RT 2/12 NO 4B KEL CENGKARENG BARAT KEC CENGKARENG JAKBAR",
                    "no_telp_pelapor": "081293334570",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 01/02/23  DILAKUKAN PERGANTIAN APP DIKARENAKAN TERTERA PERIKSA  , PADA APP LAMA ( 56002404772 ) MASIH MEMILIKI TOKEN YANG BELUM DIINPUT RP 50.000 ( 3659 1748 0375 9580 0452 ) PELANGGAN MENGINGINKAN TOKEN TSB DIKONVERSIKAN KE APP BARU ( 45103513045 )",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106708",
                    "waktu_lapor": "01/02/2023 17:54:56",
                    "waktu_response": "01/02/2023 18:14:34",
                    "waktu_recovery": "01/02/2023 18:30:08",
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 934,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rita susanti",
                    "alamat_pelapor": "kp cilimus RT 03 RW 09",
                    "no_telp_pelapor": "6283820108159",
                    "keterangan_pelapor": "kenapa token ga bisa masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020106711",
                    "waktu_lapor": "01/02/2023 17:55:24",
                    "waktu_response": "01/02/2023 18:24:26",
                    "waktu_recovery": "01/02/2023 18:49:43",
                    "durasi_response_time": 1742,
                    "durasi_recovery_time": 1517,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32902067415",
                    "nama_pelapor": "BP SIMORANGKIR ",
                    "alamat_pelapor": "JL. NAGARAYA PR. SAWIT INDAH BLOK.K-1 NO.9 RT.05/03 KEL. DUREN SAWIT KEC. DUREN SAWIT KOTA JAKTIM.",
                    "no_telp_pelapor": "082299558515",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH: 34.39. PTL TIDAK PADAM.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100774",
                    "waktu_lapor": "01/02/2023 17:55:26",
                    "waktu_response": "01/02/2023 18:30:51",
                    "waktu_recovery": "01/02/2023 18:40:24",
                    "durasi_response_time": 2125,
                    "durasi_recovery_time": 573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "DN GUNUNG RANGAH LEMING NO - RT 03 RW - DESA LEMING KEC TERARA KAB LOMBOK TIMUR ACUAN LOKASI SEBELAH TIMUR KANTOR DESA LEMING ",
                    "no_telp_pelapor": "085931270102",
                    "keterangan_pelapor": "MOHON BANTUAN KONVERSI TOKEN DENGAN NO METER 45029240228 NO TOKEN 3589.0021.0632.0040.8878 PEMBELIAN SENILAI RP 50.000 TANGGAL 16/01/2023 DIKARENAKAN VKRN 43 , MOHON KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020106713",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_response": "01/02/2023 18:05:30",
                    "waktu_recovery": "01/02/2023 18:41:58",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 2188,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "carnoto",
                    "alamat_pelapor": "ds jambak blok4 gg buyut krapyak",
                    "no_telp_pelapor": "6287845997488",
                    "keterangan_pelapor": "mana penanganan dari kemarin ga ada respon cepat katanya respon cepat laporan dari kemarin sampe sekarang blum ditanganin,masa kaya jaman purba gelap2 pan¿ yg bener aja mas pa bu n orang2 penting lainnyaa\\nyg jdi masalah kan kalo jam sore itu bnyak pelanggan datang n memperlambak kinerja toko kalo rumahan sih terserah aja ini kan saya lagi usaha mohon lah agak cepat",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKEDUNG"
                },
                {
                    "no_laporan": "K5423020106716",
                    "waktu_lapor": "01/02/2023 17:55:34",
                    "waktu_response": "01/02/2023 18:30:33",
                    "waktu_recovery": "01/02/2023 20:13:40",
                    "durasi_response_time": 2099,
                    "durasi_recovery_time": 6187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saeful Amar",
                    "alamat_pelapor": "JL PANDU DEWANATA VII BLOK 02 No.117 RT.0 RW.0 CIGELAM",
                    "no_telp_pelapor": "6287876236212",
                    "keterangan_pelapor": "pengikat kabel ke tiang mau putus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020106718",
                    "waktu_lapor": "01/02/2023 17:55:51",
                    "waktu_response": "01/02/2023 18:11:08",
                    "waktu_recovery": "01/02/2023 18:17:18",
                    "durasi_response_time": 917,
                    "durasi_recovery_time": 370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EKA",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR RT 8 RW 9 NO 79 KEL LUBANG BUAYA KEC CIPAYUNG KOTA JAAKRTA TIMUR. DEKAT MUSHOLLA DARUSSALAM",
                    "no_telp_pelapor": "081388682065",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 >10 KWH SISA 18.70 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020106720",
                    "waktu_lapor": "01/02/2023 17:55:51",
                    "waktu_response": "01/02/2023 17:56:36",
                    "waktu_recovery": "01/02/2023 18:00:18",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aulia Rahmi",
                    "alamat_pelapor": "DS SIKUMBU",
                    "no_telp_pelapor": "62812604220215",
                    "keterangan_pelapor": "Infonya pak, untuk pindah meteran bisa pak?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NATAL"
                },
                {
                    "no_laporan": "K1423020100508",
                    "waktu_lapor": "01/02/2023 17:55:53",
                    "waktu_response": "01/02/2023 19:35:55",
                    "waktu_recovery": "01/02/2023 21:58:51",
                    "durasi_response_time": 6002,
                    "durasi_recovery_time": 8576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUDRIK HAVEN",
                    "alamat_pelapor": "JL HARAPAN ADI SUCIPTO   RT-2 / RW-1 NO - KEL SIDOMULYO TIMUR KEC MARPOYAN DAMAI PEKANBARU // DEKAT MASJID NURUL AMAL",
                    "no_telp_pelapor": "081275600292",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 60003554148 SISA KWH  11.42\\nPELANGGAN MENGHUBUNGI KEMBALI CC.52.FEBRI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020106722",
                    "waktu_lapor": "01/02/2023 17:55:57",
                    "waktu_response": "01/02/2023 18:24:08",
                    "waktu_recovery": "01/02/2023 18:53:15",
                    "durasi_response_time": 1691,
                    "durasi_recovery_time": 1747,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ii sutarsa",
                    "alamat_pelapor": "PARABON",
                    "no_telp_pelapor": "6281910794214",
                    "keterangan_pelapor": "token yang dimasukan gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5223020101482",
                    "waktu_lapor": "01/02/2023 17:56:16",
                    "waktu_response": "01/02/2023 18:04:20",
                    "waktu_recovery": "01/02/2023 18:23:10",
                    "durasi_response_time": 484,
                    "durasi_recovery_time": 1130,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JL DURI KEPA NO 134 RT 3 RW 8 KEL DURI KEPA KEC KEBON JERUK KOTA JAKARTA BARAT DKI JAKARTA",
                    "no_telp_pelapor": "6281542356370",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN (VKRN 43). PTL MENYALA. SISA 22 KWH. R1T / 1300.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5323020100777",
                    "waktu_lapor": "01/02/2023 17:56:29",
                    "waktu_response": "01/02/2023 18:01:18",
                    "waktu_recovery": "01/02/2023 18:05:18",
                    "durasi_response_time": 289,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000005475368",
                    "nama_pelapor": "BP PUAD ",
                    "alamat_pelapor": "JL SENGKOL   NO 0 RT 02/02 KEL KERSAMENAK KEC KAWALU KOTA TASIKMALAYA ",
                    "no_telp_pelapor": "085221092960",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA STROM 378 KWH DENGAN NO METER 532411035312",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106737",
                    "waktu_lapor": "01/02/2023 17:57:23",
                    "waktu_response": "01/02/2023 18:37:13",
                    "waktu_recovery": "01/02/2023 18:45:31",
                    "durasi_response_time": 2390,
                    "durasi_recovery_time": 498,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR HOLIS MAJID",
                    "alamat_pelapor": "DN WA DUWA TIMUR DS PONJANAN TIMUR No.0 RT.0 RW.0 BATUMARMAR",
                    "no_telp_pelapor": "6285235608334",
                    "keterangan_pelapor": "Pengisian token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106739",
                    "waktu_lapor": "01/02/2023 17:57:25",
                    "waktu_response": "01/02/2023 17:57:48",
                    "waktu_recovery": "01/02/2023 18:04:32",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sumardi",
                    "alamat_pelapor": "JL DSN II KW BEGUMIT No.0 BINJAI",
                    "no_telp_pelapor": "62852770145233",
                    "keterangan_pelapor": "mohon informasi tambah daya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K5423020106742",
                    "waktu_lapor": "01/02/2023 17:57:39",
                    "waktu_response": "01/02/2023 18:10:06",
                    "waktu_recovery": "01/02/2023 18:29:53",
                    "durasi_response_time": 747,
                    "durasi_recovery_time": 1187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh zaini",
                    "alamat_pelapor": "DS BAKALAN RT.0 RW.0 DSBAKALAN",
                    "no_telp_pelapor": "6289673825365",
                    "keterangan_pelapor": "dari bulan oktober 2022 - januari 2023 pembayaran listrik normal .. tiba² d bulan februari naik 10x lipat ..padahal pemakaian wajar seperti bulan2 sebelumnya .. mohon penjelasannya !",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JUWANA"
                },
                {
                    "no_laporan": "K5423020106747",
                    "waktu_lapor": "01/02/2023 17:58:08",
                    "waktu_response": "01/02/2023 18:43:06",
                    "waktu_recovery": "01/02/2023 21:27:32",
                    "durasi_response_time": 2698,
                    "durasi_recovery_time": 9866,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ella Razaq",
                    "alamat_pelapor": "Jl. Cemp. 4 Blok Cempaka 4 No.56",
                    "no_telp_pelapor": "6281296294714",
                    "keterangan_pelapor": "Datang petugas pln nagsih surat penagihan belum dibayar .. padahal sudh dibayar. mohon d cek ulang ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020106749",
                    "waktu_lapor": "01/02/2023 17:58:23",
                    "waktu_response": "01/02/2023 18:00:05",
                    "waktu_recovery": "01/02/2023 18:44:41",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 2676,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "uswatunhasanah",
                    "alamat_pelapor": "DS KARANG PENANG OLOH No.00 RT.0 RW.0 KR.PENANG",
                    "no_telp_pelapor": "6285755933009",
                    "keterangan_pelapor": "masukkan token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020106752",
                    "waktu_lapor": "01/02/2023 17:58:38",
                    "waktu_response": "01/02/2023 18:00:15",
                    "waktu_recovery": "01/02/2023 19:26:17",
                    "durasi_response_time": 97,
                    "durasi_recovery_time": 5162,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dani ardani",
                    "alamat_pelapor": "KP NANGGEWER No.0 RT.004 RW.01 LABAN SARI",
                    "no_telp_pelapor": "6285695649077",
                    "keterangan_pelapor": "masukan kode token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106754",
                    "waktu_lapor": "01/02/2023 17:58:53",
                    "waktu_response": "01/02/2023 18:00:46",
                    "waktu_recovery": "01/02/2023 19:26:31",
                    "durasi_response_time": 113,
                    "durasi_recovery_time": 5145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "feri sandria",
                    "alamat_pelapor": "KP PULO PIPISAN No. RT.1 RW.1",
                    "no_telp_pelapor": "6285891848858",
                    "keterangan_pelapor": "tidak bisa memasukan token listrik mengalami kegagalan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106756",
                    "waktu_lapor": "01/02/2023 17:59:05",
                    "waktu_response": "01/02/2023 18:23:05",
                    "waktu_recovery": "01/02/2023 19:55:06",
                    "durasi_response_time": 1440,
                    "durasi_recovery_time": 5521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARISKA",
                    "alamat_pelapor": "JL PUSKESMAS 1 RT-4 / RW-7 NO 22 KEL DURI KOSAMBI KEC CENGKARENG JAKBAR (DEKAT TK FATAHILAH)",
                    "no_telp_pelapor": "081390986911",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 PERGANTIAN APP  PARBAYAR DARI NO METER 86052298394 MENJADI NO METER 45103287087, SESUAI INFO PELANGGAN PADA NO METER SEBELUMNYA MASIH TERPADAT TOKEN PEMBELIAN TGL 29/01/23 SEBESA RP 200.000,- YANG BELUM DINPUTKAN PADA APP DAN YBS MENGINGINKAN TOKEN TSB DAPAT DIKONVERSI PADA NO METER BARU.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020106759",
                    "waktu_lapor": "01/02/2023 17:59:16",
                    "waktu_response": "01/02/2023 18:01:28",
                    "waktu_recovery": "01/02/2023 18:04:28",
                    "durasi_response_time": 132,
                    "durasi_recovery_time": 180,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sumardi",
                    "alamat_pelapor": "JL P.KEMERDEKAAN",
                    "no_telp_pelapor": "62852770142376",
                    "keterangan_pelapor": "mohon diberikan informasi meteran",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BINJAI BARAT"
                },
                {
                    "no_laporan": "K5423020106766",
                    "waktu_lapor": "01/02/2023 18:00:15",
                    "waktu_response": "01/02/2023 18:01:58",
                    "waktu_recovery": "01/02/2023 19:32:19",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 5421,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wiki budyanto",
                    "alamat_pelapor": "Paradise Serpong City Cluster Carara Blok j38 / 18",
                    "no_telp_pelapor": "6285711359369",
                    "keterangan_pelapor": "saya udah isi token tapi tiqp di masukin selalu gagal terus kenapa yaa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020106767",
                    "waktu_lapor": "01/02/2023 18:00:18",
                    "waktu_response": "01/02/2023 20:17:46",
                    "waktu_recovery": "01/02/2023 20:38:31",
                    "durasi_response_time": 8248,
                    "durasi_recovery_time": 1245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRIAN",
                    "alamat_pelapor": "PERUM PANTAI INDAH KAPUK JL JOHAR GOLF 5 NO.27 KEC PENJARINGAN.",
                    "no_telp_pelapor": "081283892388",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)\\n0778 0603 0747 3344 4149  PELANGGAN MENGHUBUNGI CC 123 KEMBALI 01/02/23 18.39 WIB CC.54.JOVIECH/HINGGA SAAT INI BELUM ADA TINDAKLANJUT/  CC.54.KERIDA.CSOI/12G0KFH/081283892388\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106768",
                    "waktu_lapor": "01/02/2023 18:00:19",
                    "waktu_response": "01/02/2023 18:03:55",
                    "waktu_recovery": "01/02/2023 18:18:53",
                    "durasi_response_time": 216,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahimsyah Corebima",
                    "alamat_pelapor": "Kenotan",
                    "no_telp_pelapor": "6281318088048",
                    "keterangan_pelapor": "tidak bisa mengisi nomor token, selalu gagal dua nomor token yang berbeda ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP ADONARA"
                },
                {
                    "no_laporan": "K5423020106770",
                    "waktu_lapor": "01/02/2023 18:00:44",
                    "waktu_response": "01/02/2023 19:06:42",
                    "waktu_recovery": "01/02/2023 21:09:05",
                    "durasi_response_time": 3958,
                    "durasi_recovery_time": 7343,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M Fachmi Jamal",
                    "alamat_pelapor": "JL PERMNS TREA BLK K/ No.0",
                    "no_telp_pelapor": "6285237234999",
                    "keterangan_pelapor": "apakah meter rumah saya di putus ?\\nsoalnya saya cek MCBnya tidak ada .",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020106772",
                    "waktu_lapor": "01/02/2023 18:00:55",
                    "waktu_response": "01/02/2023 18:04:44",
                    "waktu_recovery": "01/02/2023 19:20:57",
                    "durasi_response_time": 229,
                    "durasi_recovery_time": 4573,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ABDULLAH",
                    "alamat_pelapor": "JL KEBUMEN NO 4 KEL GAMBIR KEC MENTENG JAKARTA PUSAT",
                    "no_telp_pelapor": "02183701256",
                    "keterangan_pelapor": "MOHON PERIKSA APP PASCABAYAR, SESUAI INFO PELANGGAN BUZZER ALRAM BERBUNYI SEJAK 3 HARI LALU ID PEL 541100510191",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020106778",
                    "waktu_lapor": "01/02/2023 18:01:12",
                    "waktu_response": "01/02/2023 18:05:24",
                    "waktu_recovery": "01/02/2023 18:20:39",
                    "durasi_response_time": 252,
                    "durasi_recovery_time": 915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TEUKU SURNALDI",
                    "alamat_pelapor": "JALAN SAMALANGA V NO 3, DUSON ARON, KP. GUE GAJAH,KEC. DARUL IMARAH, KAB ACEH BESAR, PROV. ACEH",
                    "no_telp_pelapor": "085220785079",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK SYARIAH MANDIRI. PTL MINTA DISAMBUNG KEMBALI. ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA MERDUATI"
                },
                {
                    "no_laporan": "K5423020106783",
                    "waktu_lapor": "01/02/2023 18:02:02",
                    "waktu_response": "01/02/2023 18:03:06",
                    "waktu_recovery": "01/02/2023 18:49:52",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 2806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amalia fajrin",
                    "alamat_pelapor": "PR GRIYA ARTHA SEPATAN BLK E4 No.14 SUKADIRI",
                    "no_telp_pelapor": "6281295258978",
                    "keterangan_pelapor": "mau konfirmasi ka. beberapa bulan kemarin saya bayar listrik hanya 77rb. kenapa bulan februari bayarnya hampir 300rb ya Ka. maaf ka, mau liat catatan meteran bulan kemarin berapa ya Ka. soalnya pemakaian listrik saya normal seperti beberaoa bulan lalu.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020106791",
                    "waktu_lapor": "01/02/2023 18:03:03",
                    "waktu_response": "01/02/2023 18:03:57",
                    "waktu_recovery": "01/02/2023 19:27:41",
                    "durasi_response_time": 54,
                    "durasi_recovery_time": 5024,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "purnama chandra",
                    "alamat_pelapor": "JL SKIP I BL.F I NO.4 No.0 RT.0",
                    "no_telp_pelapor": "6282297016534",
                    "keterangan_pelapor": "tidak dapat mengisi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020106792",
                    "waktu_lapor": "01/02/2023 18:03:05",
                    "waktu_response": "01/02/2023 18:12:46",
                    "waktu_recovery": "01/02/2023 18:20:42",
                    "durasi_response_time": 581,
                    "durasi_recovery_time": 476,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Aldar",
                    "alamat_pelapor": "DS PURWOSARI RT.0 RW.0 COMAL",
                    "no_telp_pelapor": "6281575286777",
                    "keterangan_pelapor": "blm bisa diisi pulsa setelah migrasi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP COMAL"
                },
                {
                    "no_laporan": "K5423020106795",
                    "waktu_lapor": "01/02/2023 18:03:19",
                    "waktu_response": "01/02/2023 18:07:20",
                    "waktu_recovery": "01/02/2023 19:24:48",
                    "durasi_response_time": 241,
                    "durasi_recovery_time": 4648,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUDARSONO",
                    "alamat_pelapor": "JL PAHLAWAN DN MUNGGANG   NO - RT-35 RW -    KEL BENDOWOHARJO KEC SEWON KAB BANTUL DEKAT PERSAWAHAN ",
                    "no_telp_pelapor": "081228815146",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR DI RAGUKAN BEROPRASINYA (SISA KWH TIDAK BERKURANG) SISA 358.40 KWH SEJAK BEBERAPA HARI KEMARIN. \\nLAPOR KEMBALI CC.54.FEBRI 18:48 01/02/2023",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTUL"
                },
                {
                    "no_laporan": "K5423020106805",
                    "waktu_lapor": "01/02/2023 18:04:14",
                    "waktu_response": "01/02/2023 18:06:23",
                    "waktu_recovery": "01/02/2023 20:17:59",
                    "durasi_response_time": 129,
                    "durasi_recovery_time": 7896,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025522039",
                    "nama_pelapor": "IBU CICI",
                    "alamat_pelapor": "KP CIPONDOH  RT 1/2 JL IRIGASI SIPON   NO  0 KEL CIPONDOH MAKMUR KEC CIPONDOH KOTA TANGERANG ACUAN LOKASI SETEMPAT TOKO JAMU SIDOMUNCUL ",
                    "no_telp_pelapor": "081261530636",
                    "keterangan_pelapor": "PADA TGL 1/2/23.PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER14025522039 (PTL MENYALA) SISA KWH 25. PADA DATA P2APST TERTERA DIL PREPAID.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020106821",
                    "waktu_lapor": "01/02/2023 18:06:58",
                    "waktu_response": "01/02/2023 18:48:06",
                    "waktu_recovery": "01/02/2023 21:03:14",
                    "durasi_response_time": 2468,
                    "durasi_recovery_time": 8108,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hery Maulana",
                    "alamat_pelapor": "Jl. Pahlawan No.79",
                    "no_telp_pelapor": "6281779014989",
                    "keterangan_pelapor": "permasalahan tidak bisa isi token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020106823",
                    "waktu_lapor": "01/02/2023 18:07:15",
                    "waktu_response": "01/02/2023 18:08:51",
                    "waktu_recovery": "01/02/2023 19:46:34",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 5863,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01111580187",
                    "nama_pelapor": "IBU TIARA",
                    "alamat_pelapor": "JL PEMANCINGAN SABAR SON RT 03/RW 09 NO 19 LENGK WETAN KEC SERPONG KOTA TANGSEL // ACUAN DEKAT PEMANCINGAN SABAR ",
                    "no_telp_pelapor": "089529256838",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 30.00 (PTL NYALA) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100789",
                    "waktu_lapor": "01/02/2023 18:08:16",
                    "waktu_response": "01/02/2023 18:29:04",
                    "waktu_recovery": "01/02/2023 19:36:38",
                    "durasi_response_time": 1248,
                    "durasi_recovery_time": 4054,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MIMIN",
                    "alamat_pelapor": "KP CIBENDA JL SIRNAJAYA NO 0 RT 8 RW 4 KEL SIRNAJAYA KEC SERANG BARU KAB BEKASI (DEKAT SEKOLAH MI TARBIATUS SIBIAN)",
                    "no_telp_pelapor": "083122854587",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN DENGAN KET BLOCKING PEMBELIAN. KONDISI PTL PADAM. TIDAK MUNCUL KET PENYEBAB BLOCKING PEMBELIAN. NO METER 32012052083",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106833",
                    "waktu_lapor": "01/02/2023 18:08:32",
                    "waktu_response": "01/02/2023 18:24:30",
                    "waktu_recovery": "01/02/2023 18:37:38",
                    "durasi_response_time": 958,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rohmat nursalim",
                    "alamat_pelapor": "Jl. S. Parman No.125",
                    "no_telp_pelapor": "6283845910944",
                    "keterangan_pelapor": "tidak bisa di isi pulsa ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5423020106849",
                    "waktu_lapor": "01/02/2023 18:10:27",
                    "waktu_response": "01/02/2023 19:39:33",
                    "waktu_recovery": "01/02/2023 21:53:19",
                    "durasi_response_time": 5346,
                    "durasi_recovery_time": 8026,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti munawaroh",
                    "alamat_pelapor": "PR HEAVENLAND PARK CGG BLOKU No.2",
                    "no_telp_pelapor": "6281330555702",
                    "keterangan_pelapor": "hari ini 1 feb tadi siang meteran saya diganti oleh petugas, ditrima ayah saya, ternyata sore ini meteran bunyi tanda kwh tinggal sedikit, ketika saya cek ternyata petugas salah pasang alias salah alamat. krn nama & alamat tdk sesuai fisik. mohon dilakukan pengembalian meter lama saya.\\nyg terpasang sekarang a.n. R. soedrajat widitomo seharusnya entjeng bastar.\\nalamat tertera di BA jl. mayangkara kav no 5 wonokromo, fisik yg betul jl. raya mayangkara no 5, gayungan, ketintang.\\nno ID pel terpasang 511413155468  seharusnya 511411052187",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DUKUH KUPANG"
                },
                {
                    "no_laporan": "K5423020106854",
                    "waktu_lapor": "01/02/2023 18:11:39",
                    "waktu_response": "01/02/2023 19:35:48",
                    "waktu_recovery": "01/02/2023 21:58:45",
                    "durasi_response_time": 5049,
                    "durasi_recovery_time": 8577,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL PINANG /P.KERJA RT.02/08.",
                    "no_telp_pelapor": "6282283337714",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 19.21.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIMPANG TIGA"
                },
                {
                    "no_laporan": "K5423020106856",
                    "waktu_lapor": "01/02/2023 18:12:06",
                    "waktu_response": "01/02/2023 18:17:26",
                    "waktu_recovery": "01/02/2023 18:19:04",
                    "durasi_response_time": 320,
                    "durasi_recovery_time": 98,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad rofi'i",
                    "alamat_pelapor": "DN KRAJAN KECIK No.0 RT.8 RW.2 BESUK",
                    "no_telp_pelapor": "6281359434871",
                    "keterangan_pelapor": "isi token gagal masuk ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020106864",
                    "waktu_lapor": "01/02/2023 18:13:19",
                    "waktu_response": "01/02/2023 18:26:06",
                    "waktu_recovery": "01/02/2023 19:26:42",
                    "durasi_response_time": 767,
                    "durasi_recovery_time": 3636,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "feri sandria",
                    "alamat_pelapor": "kp ruumbia RT 05 RW 03 ",
                    "no_telp_pelapor": "6285891848858",
                    "keterangan_pelapor": "tidak bisa memasukan token listrik mengalami kegagalan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K1223020100382",
                    "waktu_lapor": "01/02/2023 18:13:22",
                    "waktu_response": "01/02/2023 21:42:17",
                    "waktu_recovery": "01/02/2023 22:08:14",
                    "durasi_response_time": 12535,
                    "durasi_recovery_time": 1557,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL  PURWODADI GG GG HJ ASTRAL 1 PR SAKINAH PERMAI 2, BLOK A23  KEL SIDOMULYO BARAT KEC TAMPAN, KOTA PEKANBARU// DEKAT DENGAN PR CITRA GARDEN ",
                    "no_telp_pelapor": "081365743643",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. ST APP 1/2/23: 67654 REK FEBRUARI 23 ST AWAL: 65516. ST AKHIR: 65820. REK JANUARI 23: ST AWAL: 65254 . ST AKHIR: 65516",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020106869",
                    "waktu_lapor": "01/02/2023 18:13:51",
                    "waktu_response": "01/02/2023 20:17:33",
                    "waktu_recovery": "01/02/2023 20:38:11",
                    "durasi_response_time": 7422,
                    "durasi_recovery_time": 1238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP STEVEN",
                    "alamat_pelapor": "JL RAYA INDUSTRI JL TABING BLOK L NO. 112 KEL SAWAH BESAR KEC TAMAN SARI JAKBAR ACUAN DEKAT JAKARTA FAIR / PRJ",
                    "no_telp_pelapor": "082181440618",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM )SISA 45.35 KWH\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020106873",
                    "waktu_lapor": "01/02/2023 18:15:01",
                    "waktu_response": "01/02/2023 18:28:23",
                    "waktu_recovery": "01/02/2023 19:04:17",
                    "durasi_response_time": 802,
                    "durasi_recovery_time": 2154,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GURUH",
                    "alamat_pelapor": "PR LINGGA INDAH BL.B NO 5 JL H NAMAN KEL BINTARAJAYA KEC BEKASI BARAT KOTA BEKASI JAWA BARAT ( SEBERANG TPU PONDOK KELAPA ) ",
                    "no_telp_pelapor": "08118110121",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD ( R1T/2.200 VA - R2T/3500 VA). PEMOHON MENGAKU PEMILIK PERSIL, PLN 123 TIDAK DAPAT MEREGISTRASI PROSES TSB DIKARENAKAN KEC/KEL TIDAK ADA PILIHANNYA PADA DATA AP2T.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020106877",
                    "waktu_lapor": "01/02/2023 18:15:28",
                    "waktu_response": "01/02/2023 18:32:12",
                    "waktu_recovery": "01/02/2023 18:39:09",
                    "durasi_response_time": 1004,
                    "durasi_recovery_time": 417,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI ",
                    "alamat_pelapor": "JL PAWAN 1 GG. PULAU BAWAL, KAUMAN, BENUA KAYONG, KAB. KETAPANG, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081251368277",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2140012052312. TGL 20/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA PETUGAS YANG MENGHUBUNGI DAN MELAKUKAN REALISASI PENYAMBUNGAN. ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5423020106880",
                    "waktu_lapor": "01/02/2023 18:15:33",
                    "waktu_response": "01/02/2023 18:29:28",
                    "waktu_recovery": "01/02/2023 19:37:09",
                    "durasi_response_time": 835,
                    "durasi_recovery_time": 4061,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020105268, MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106881",
                    "waktu_lapor": "01/02/2023 18:15:40",
                    "waktu_response": "01/02/2023 18:20:14",
                    "waktu_recovery": "01/02/2023 18:40:39",
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 1225,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sigit wardoyo",
                    "alamat_pelapor": "PR CLASTER PLATINUM BLOK C2 NO16 No.",
                    "no_telp_pelapor": "6281218832330",
                    "keterangan_pelapor": "pemasangan meteran tidak rapi,terkesan berantakan,mohon dirapikan kembali kabel masuk dan kabel keluar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020106885",
                    "waktu_lapor": "01/02/2023 18:16:09",
                    "waktu_response": "01/02/2023 18:17:12",
                    "waktu_recovery": "01/02/2023 19:46:47",
                    "durasi_response_time": 63,
                    "durasi_recovery_time": 5375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DIAZ",
                    "alamat_pelapor": "PERUMAHAN BINONG PERMAI BLOK D.3 NO.7 RT.14 RW.11, KELRG. BINONG PERMAI, KECAMATAN CURUG KAN TANGERANG",
                    "no_telp_pelapor": "087771824259",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 40553, ST AK 40889, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 40889. REK (BELUM DILUNASI). (PERSIL DIHUNI, BERPAGAR DAN TERKUNCI, KWH METER MUDAH DIJANGKAU, TIDAK TAHU PETUGAS RUTIN DATANG ATAU TIDAK).",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106888",
                    "waktu_lapor": "01/02/2023 18:16:24",
                    "waktu_response": "01/02/2023 18:37:48",
                    "waktu_recovery": "01/02/2023 19:16:04",
                    "durasi_response_time": 1284,
                    "durasi_recovery_time": 2296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmad",
                    "alamat_pelapor": "DS SOKOBANAH DAYA No. RT. RW. SOKOBANAH",
                    "no_telp_pelapor": "6285940400200",
                    "keterangan_pelapor": "Gagal memasukkan nomor token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WARU"
                },
                {
                    "no_laporan": "K5423020106890",
                    "waktu_lapor": "01/02/2023 18:16:39",
                    "waktu_response": "01/02/2023 19:00:24",
                    "waktu_recovery": "01/02/2023 20:32:37",
                    "durasi_response_time": 2625,
                    "durasi_recovery_time": 5533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14026127655",
                    "nama_pelapor": "BP KARTIONO",
                    "alamat_pelapor": "JL AL BASORUN NO.18 RT 9/8 KEL BOJONG PONDOK TERONG KEC CIPAYUNG KOTA DEPOK. ACUAN LOKASI: BELAKNG MADRASAH HAYATUL ISLAMIYAH",
                    "no_telp_pelapor": "081287331859",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 14026127655 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST : SILAHKAN KIRIM DIL PREPAID KE P2APST !!!,  SESUAI INFO PELANGGAN SEBELUMNYA TIDAK ADA PENANGANAN DAN PEMERIKSAAN DARI PETUGAS. SISA 149.4 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020106891",
                    "waktu_lapor": "01/02/2023 18:16:32",
                    "waktu_response": "01/02/2023 18:18:24",
                    "waktu_recovery": "01/02/2023 19:23:39",
                    "durasi_response_time": 112,
                    "durasi_recovery_time": 3915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000062748",
                    "nama_pelapor": "ERI / eri_john ",
                    "alamat_pelapor": "KP CIBADAK POS NOMOR 2 RT 04 RW 10 CIBADAK SUKABUMI 43351",
                    "no_telp_pelapor": "08562225592",
                    "keterangan_pelapor": "\\nMOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA TERJADI LONJAKAN REKENING FEBRUARI 2023. PLN 123 TELAH MENJELASKAN STAND AKHIR REK FEBRUARI SESUAI DENGAN ACMT NAMUN PELANGGAN BERKEBERATAN. (PERSIL DIHUNI, BERPAGAR TDK TERKUNCI, KWH METER MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN PENJELASAN DAN KONFIRMASI DARI UNIT SETEMPAT.",
                    "media": "Twitter",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020106907",
                    "waktu_lapor": "01/02/2023 18:19:33",
                    "waktu_response": "01/02/2023 18:59:38",
                    "waktu_recovery": "01/02/2023 19:04:59",
                    "durasi_response_time": 2405,
                    "durasi_recovery_time": 321,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reggy Al Farez",
                    "alamat_pelapor": "DN PAYUNG SARI No.0 RT.003 RW.01 R DENGKLOK",
                    "no_telp_pelapor": "6282258940338",
                    "keterangan_pelapor": "Ini kira kira sampe kapan ya saya harus nunggu pemasangan iconnet? ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RENGASDENGKLOK"
                },
                {
                    "no_laporan": "K5423020106909",
                    "waktu_lapor": "01/02/2023 18:19:48",
                    "waktu_response": "01/02/2023 18:25:40",
                    "waktu_recovery": "01/02/2023 18:47:37",
                    "durasi_response_time": 352,
                    "durasi_recovery_time": 1317,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amal setiawan",
                    "alamat_pelapor": "JL GUBERNUR SEWAKA No.",
                    "no_telp_pelapor": "6281322751797",
                    "keterangan_pelapor": "Gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106912",
                    "waktu_lapor": "01/02/2023 18:20:19",
                    "waktu_response": "01/02/2023 19:43:38",
                    "waktu_recovery": "01/02/2023 19:45:34",
                    "durasi_response_time": 4999,
                    "durasi_recovery_time": 116,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GIONAR",
                    "alamat_pelapor": "JL - RT - RW - NO - KEL  NONBES KEC AMBARASI TIMUR KAB KUPANG NTT ACUAN : DEKAT KANTOR POS ",
                    "no_telp_pelapor": "082298288443",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 86089539042 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, \\nSTATUS PADA DATA AP2APST BLOKING PEMBELIAN KWH METER TERBANG SISA KWH = 888 KWH (PTL TDK PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP OESAO"
                },
                {
                    "no_laporan": "K5423020106913",
                    "waktu_lapor": "01/02/2023 18:20:17",
                    "waktu_response": "01/02/2023 18:39:29",
                    "waktu_recovery": "01/02/2023 18:40:51",
                    "durasi_response_time": 1152,
                    "durasi_recovery_time": 82,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tommy Darmawansyah",
                    "alamat_pelapor": "JL BANGSALAE No.",
                    "no_telp_pelapor": "6282396153838",
                    "keterangan_pelapor": "gagal saat input token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PARIA"
                },
                {
                    "no_laporan": "K5423020106918",
                    "waktu_lapor": "01/02/2023 18:20:43",
                    "waktu_response": "01/02/2023 18:43:59",
                    "waktu_recovery": "01/02/2023 18:58:47",
                    "durasi_response_time": 1396,
                    "durasi_recovery_time": 888,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andry Hudarojat",
                    "alamat_pelapor": "DE SA KOPI BL R 5/5",
                    "no_telp_pelapor": "6281268448664",
                    "keterangan_pelapor": "saya beli token di tokopedia tapi meter gagal diiisi. sdh saya pastikan no nya benar.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5323020100799",
                    "waktu_lapor": "01/02/2023 18:21:28",
                    "waktu_response": "01/02/2023 18:48:18",
                    "waktu_recovery": "01/02/2023 18:57:33",
                    "durasi_response_time": 1610,
                    "durasi_recovery_time": 555,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000271356",
                    "nama_pelapor": "IBU IKA ",
                    "alamat_pelapor": "GG HALTEU NO 28 RT-01/ RW-02 KEL TURANGGA KEC LENGKONG KOTA BDG",
                    "no_telp_pelapor": "081221906262",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI  BCA. PTL MINTA SEGERA DISAMBUNG. (RUMAH KOSONG , KEMARIN DILAKUKAN PEMUTUSAN )\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020106925",
                    "waktu_lapor": "01/02/2023 18:21:52",
                    "waktu_response": "01/02/2023 18:24:50",
                    "waktu_recovery": "01/02/2023 19:17:40",
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 3170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010970688",
                    "nama_pelapor": "BP SAHRIZAL SYARIF",
                    "alamat_pelapor": "JL BATU RADEN 1 BLOK 4 NO 37 RT-000 / RW-00 KEL PENGASINAN KEC RAWA LUMBU KAB BEKASI JAWA BARAT DEKAT KEMANG PRATAMA",
                    "no_telp_pelapor": "0811979520",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEB 23  STAND AKHIR 25781 ST APP TGL 01/02/23 = 25291 RUMAH TIDAK HUNI DAN BERPAGAR. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN FEB 2023 . PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020106927",
                    "waktu_lapor": "01/02/2023 18:22:06",
                    "waktu_response": "01/02/2023 18:29:39",
                    "waktu_recovery": "01/02/2023 19:37:57",
                    "durasi_response_time": 453,
                    "durasi_recovery_time": 4098,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sofian hidayat",
                    "alamat_pelapor": "jl Beruang Raya D1 no.31 ,dekat SMA Negeri 1 Cikarang Pusat",
                    "no_telp_pelapor": "628118468348",
                    "keterangan_pelapor": "Tagihan melonjak akibat kesalahan pencatatan pencatatan nomer kwh",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106929",
                    "waktu_lapor": "01/02/2023 18:22:18",
                    "waktu_response": "01/02/2023 18:25:39",
                    "waktu_recovery": "01/02/2023 19:46:12",
                    "durasi_response_time": 201,
                    "durasi_recovery_time": 4833,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUNARTI",
                    "alamat_pelapor": "JL PER BINONG PERMAI BLK L4-2 RT 10 RW 16 KEL BINONG KEC CURUG KAB TANGERANG \\nACUAN LOKASI DKT SEKOLAH SD BINONG 6 ",
                    "no_telp_pelapor": "081282795093",
                    "keterangan_pelapor": "MOHON TINDAK UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT AKAN DILAKUKAN RENOVASI RUMAH, YBS MENGAKU SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020106933",
                    "waktu_lapor": "01/02/2023 18:22:48",
                    "waktu_response": "01/02/2023 18:24:14",
                    "waktu_recovery": "01/02/2023 18:56:55",
                    "durasi_response_time": 86,
                    "durasi_recovery_time": 1961,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "jepri",
                    "alamat_pelapor": "JL RANCHO INDAH No.0 RT.8 RW.2 TJ BARAT",
                    "no_telp_pelapor": "6281806295269",
                    "keterangan_pelapor": "mohon bantuannya,mau tambah daya ada keterangan ada proses yg belum selesai ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020106936",
                    "waktu_lapor": "01/02/2023 18:23:30",
                    "waktu_response": "01/02/2023 18:32:48",
                    "waktu_recovery": "01/02/2023 18:33:51",
                    "durasi_response_time": 558,
                    "durasi_recovery_time": 63,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK BUDI",
                    "alamat_pelapor": "JL JL.KOSAMBI NO 165/34C RT007 RW012 KEBON , KEBON PISANG, SUMUR BANDUNG, KOTA BANDUNG, JAWA BARAT",
                    "no_telp_pelapor": "085287977919",
                    "keterangan_pelapor": "MOHON INFORMAS DAN PENYELESAIAN PADA TGL 01/02/23 PETUGAS DATANG REALISASI PB DENGAN NO REG 5356312079122, DAN MEMINTA SEJUMLAH UANG  (RP 500.000,- SUDAH DBERIKAN ) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020106947",
                    "waktu_lapor": "01/02/2023 18:24:56",
                    "waktu_response": "01/02/2023 18:56:06",
                    "waktu_recovery": "01/02/2023 19:58:37",
                    "durasi_response_time": 1870,
                    "durasi_recovery_time": 3751,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "konter usup",
                    "alamat_pelapor": "JL P SINGKEP GNUNG LANGGAR No.0 RT.0 RW.0 SABAH BALA",
                    "no_telp_pelapor": "6285377663360",
                    "keterangan_pelapor": "gagal token\\n5079-0884-1773-2970-3063/MARTUTI/R1M/900VA/13.5KWH",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020106950",
                    "waktu_lapor": "01/02/2023 18:25:17",
                    "waktu_response": "01/02/2023 18:26:36",
                    "waktu_recovery": "01/02/2023 19:31:12",
                    "durasi_response_time": 79,
                    "durasi_recovery_time": 3876,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KODARIAH",
                    "alamat_pelapor": "JL RAWA KUDA RANGGON KP RAWA KUDA RT.06/03 NO.10 DS KARANG HARUM KEC KEDUNG WARINGIN KAB BEKASI JABAR. LOKASI : SEBELUM KLINIK MITRA SEHAT",
                    "no_telp_pelapor": "089665158587",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 11.85 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020106960",
                    "waktu_lapor": "01/02/2023 18:25:50",
                    "waktu_response": "01/02/2023 19:17:55",
                    "waktu_recovery": "01/02/2023 19:27:17",
                    "durasi_response_time": 3125,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jimmy antonius",
                    "alamat_pelapor": "JL WONOSARI RT 3/6 TKR",
                    "no_telp_pelapor": "6282173388520",
                    "keterangan_pelapor": " bapak petugas PLN soalnya kita mau mengisi saldo listrik tetapi gagal terus, isi token kita sudah hampir habis ini... mohon solusinya bapak petugas PLN... ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5423020106961",
                    "waktu_lapor": "01/02/2023 18:25:57",
                    "waktu_response": "01/02/2023 18:32:30",
                    "waktu_recovery": "01/02/2023 18:47:41",
                    "durasi_response_time": 393,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "imas masitoh",
                    "alamat_pelapor": "KP SINDANG JAYA No.0 RT.3 RW.6 SUKAMULYA",
                    "no_telp_pelapor": "6281214491431",
                    "keterangan_pelapor": "no token selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TASIKMALAYA KOTA"
                },
                {
                    "no_laporan": "K5423020106965",
                    "waktu_lapor": "01/02/2023 18:26:24",
                    "waktu_response": "01/02/2023 18:40:16",
                    "waktu_recovery": "01/02/2023 19:13:29",
                    "durasi_response_time": 832,
                    "durasi_recovery_time": 1993,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL. TANJUNG BARU ( 117, RT 4 RW 02, MANTUIL, BANJARMASIN SELATAN, KOTA BANJARMASIN, KALIMANTAN SELATAN",
                    "no_telp_pelapor": "0857878044318",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 13,0KWH",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020106973",
                    "waktu_lapor": "01/02/2023 18:27:29",
                    "waktu_response": "01/02/2023 18:57:28",
                    "waktu_recovery": "01/02/2023 19:44:51",
                    "durasi_response_time": 1799,
                    "durasi_recovery_time": 2843,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edi yudha",
                    "alamat_pelapor": "JL LETJEN B UTOYO KENTEN",
                    "no_telp_pelapor": "6282175667972",
                    "keterangan_pelapor": "migrasi kWh token blm d pasang, mhn  d tindak lanjuti untuk d pasang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020106982",
                    "waktu_lapor": "01/02/2023 18:29:27",
                    "waktu_response": "01/02/2023 20:05:37",
                    "waktu_recovery": "01/02/2023 20:27:15",
                    "durasi_response_time": 5770,
                    "durasi_recovery_time": 1298,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ketut suka yanthi",
                    "alamat_pelapor": "JL KAYU TULANG GG EBONY CANG No.",
                    "no_telp_pelapor": "6281805670857",
                    "keterangan_pelapor": "Permintaan upgrade dari 7700 ke 11000",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020106985",
                    "waktu_lapor": "01/02/2023 18:29:44",
                    "waktu_response": "01/02/2023 18:33:02",
                    "waktu_recovery": "02/02/2023 11:17:54",
                    "durasi_response_time": 198,
                    "durasi_recovery_time": 60292,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi Pasker",
                    "alamat_pelapor": "Jalan Tanpa Nama",
                    "no_telp_pelapor": "6285323883393",
                    "keterangan_pelapor": "gagal saat isi token. tolong minta no CT gak usah kirim pegawai, karna saya bisa memasukan sendiri",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TUGU MULYO"
                },
                {
                    "no_laporan": "K5423020106987",
                    "waktu_lapor": "01/02/2023 18:29:57",
                    "waktu_response": "01/02/2023 18:36:25",
                    "waktu_recovery": "01/02/2023 19:39:05",
                    "durasi_response_time": 388,
                    "durasi_recovery_time": 3760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADI PUTRA PRADANA",
                    "alamat_pelapor": "KP CIANTRA No. CIANTRA",
                    "no_telp_pelapor": "6281389405509",
                    "keterangan_pelapor": "kwh tidak bisa di belikan pulsa ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106988",
                    "waktu_lapor": "01/02/2023 18:29:57",
                    "waktu_response": "01/02/2023 18:52:44",
                    "waktu_recovery": "01/02/2023 19:20:46",
                    "durasi_response_time": 1367,
                    "durasi_recovery_time": 1682,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ulfa syafli nosa",
                    "alamat_pelapor": "JL WISMA LAPAI JAYA BLOK I No.9 RT.2 RW.6 KAMPUNG LA",
                    "no_telp_pelapor": "6282169710425",
                    "keterangan_pelapor": "ada ledakan di kwh meter, listrik di rumah padam",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5423020106990",
                    "waktu_lapor": "01/02/2023 18:30:11",
                    "waktu_response": "01/02/2023 18:47:16",
                    "waktu_recovery": "01/02/2023 19:29:24",
                    "durasi_response_time": 1025,
                    "durasi_recovery_time": 2528,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nuryadi",
                    "alamat_pelapor": "Jl. H.Hasan Perak",
                    "no_telp_pelapor": "6282367283030",
                    "keterangan_pelapor": "kurang arus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PKL BRANDAN"
                },
                {
                    "no_laporan": "K5423020106992",
                    "waktu_lapor": "01/02/2023 18:30:23",
                    "waktu_response": "01/02/2023 18:36:31",
                    "waktu_recovery": "01/02/2023 19:38:14",
                    "durasi_response_time": 368,
                    "durasi_recovery_time": 3703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENA",
                    "alamat_pelapor": "JL CIANTRA NO 149 RT-7 / RW-4  KP CIANTRA  KEC CIKARANG SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "081323865301",
                    "keterangan_pelapor": "TGL 01/02/23 NO METER 56701910475 PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST BLOCKING PEMBELIAN, DAN PADA DATA AP2T TERDAPAT TS P2TL NAMUN BELUM MEMASUKI WAKTU JATUH TEMPO (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020106993",
                    "waktu_lapor": "01/02/2023 18:30:27",
                    "waktu_response": "01/02/2023 19:29:37",
                    "waktu_recovery": "01/02/2023 19:32:34",
                    "durasi_response_time": 3550,
                    "durasi_recovery_time": 177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdulla",
                    "alamat_pelapor": "JL SAMBIYAN 165 GRD No. KONANG",
                    "no_telp_pelapor": "6283101481702",
                    "keterangan_pelapor": "Gagal Memasukkan Token Listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020106994",
                    "waktu_lapor": "01/02/2023 18:30:36",
                    "waktu_response": "01/02/2023 18:40:37",
                    "waktu_recovery": "01/02/2023 18:41:47",
                    "durasi_response_time": 601,
                    "durasi_recovery_time": 70,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fauzan",
                    "alamat_pelapor": "jalan parit lintang",
                    "no_telp_pelapor": "6283857747698",
                    "keterangan_pelapor": "token listrik tidak bisa masuk gagal trus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020106997",
                    "waktu_lapor": "01/02/2023 18:30:52",
                    "waktu_response": "01/02/2023 21:25:41",
                    "waktu_recovery": "01/02/2023 21:33:55",
                    "durasi_response_time": 10489,
                    "durasi_recovery_time": 494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aida Fitri",
                    "alamat_pelapor": "jln manggan gg puskesmas ",
                    "no_telp_pelapor": "6283198571118",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107007",
                    "waktu_lapor": "01/02/2023 18:32:20",
                    "waktu_response": "01/02/2023 18:43:22",
                    "waktu_recovery": "01/02/2023 18:44:45",
                    "durasi_response_time": 662,
                    "durasi_recovery_time": 83,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marsha ayu noor aida",
                    "alamat_pelapor": "JL W6CQ XJM No.",
                    "no_telp_pelapor": "6282257605393",
                    "keterangan_pelapor": "listrik padam karena ketika token di masukkan menunjukkan tulisan gagal terus, membutuhkan kode reset",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLITAR"
                },
                {
                    "no_laporan": "K5423020107008",
                    "waktu_lapor": "01/02/2023 18:32:26",
                    "waktu_response": "01/02/2023 20:09:54",
                    "waktu_recovery": "01/02/2023 20:27:09",
                    "durasi_response_time": 5848,
                    "durasi_recovery_time": 1035,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ketut suka yanthi",
                    "alamat_pelapor": "JL KAYU TULANG GG EBONY CANG No.",
                    "no_telp_pelapor": "6281805670857",
                    "keterangan_pelapor": "Permohonan upgrade listrik dari 7700 ke 11000",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENGWI"
                },
                {
                    "no_laporan": "K5423020107009",
                    "waktu_lapor": "01/02/2023 18:32:35",
                    "waktu_response": "01/02/2023 19:12:54",
                    "waktu_recovery": "01/02/2023 19:27:52",
                    "durasi_response_time": 2419,
                    "durasi_recovery_time": 898,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "satrio",
                    "alamat_pelapor": "kota batu, kecamatan orooro ombo depan TPU gondorejo",
                    "no_telp_pelapor": "6285895191562",
                    "keterangan_pelapor": "gagal memasukkan token,KWH meter menunjjukkan periksa, ID :513030939193",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BATU"
                },
                {
                    "no_laporan": "K5423020107016",
                    "waktu_lapor": "01/02/2023 18:34:20",
                    "waktu_response": "01/02/2023 19:19:26",
                    "waktu_recovery": "01/02/2023 20:54:56",
                    "durasi_response_time": 2706,
                    "durasi_recovery_time": 5730,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faried",
                    "alamat_pelapor": "DS GEDANG - GEDANG No.0 RT.0 RW.0 BATU PUTIH",
                    "no_telp_pelapor": "6282336111270",
                    "keterangan_pelapor": "sama kaya kemaren mas. udah diisi pulsa, tapi keluar gagal, padahal nomornya udah sama kayak yg di beli tadi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AMBUNTEN"
                },
                {
                    "no_laporan": "K1223020100401",
                    "waktu_lapor": "01/02/2023 18:34:48",
                    "waktu_response": "01/02/2023 18:59:55",
                    "waktu_recovery": "01/02/2023 19:07:06",
                    "durasi_response_time": 1507,
                    "durasi_recovery_time": 431,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IAN FAUZI",
                    "alamat_pelapor": "JL. PATUMBAK PASAR7 NO.- RT01 RW 01 GG PEMBANGUNAN DS AJI BAHO KEC PATUMBAK KAB DELI SERDANG \\n DEKAT SEKOLAH SABILUNAZA ",
                    "no_telp_pelapor": "082365666645",
                    "keterangan_pelapor": "MOHON INFORMASI NO REGISTRASI ANGGSURAN TAGIHAN P2TL UNTUK IDPEL: 126150505993 AGAR KEDEPANNYA BSUIA DI BAYARKAN OLEH PELANGGAN. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DELITUA"
                },
                {
                    "no_laporan": "K5423020107032",
                    "waktu_lapor": "01/02/2023 18:35:58",
                    "waktu_response": "01/02/2023 18:48:12",
                    "waktu_recovery": "01/02/2023 19:47:35",
                    "durasi_response_time": 734,
                    "durasi_recovery_time": 3563,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "husnik",
                    "alamat_pelapor": "KP OKABA No.0 RT.0 RW.0 MERAUKE",
                    "no_telp_pelapor": "628124061113",
                    "keterangan_pelapor": "nomor pelanggan di blokir. tidak bisa isi token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KURIK"
                },
                {
                    "no_laporan": "K5423020107033",
                    "waktu_lapor": "01/02/2023 18:35:59",
                    "waktu_response": "01/02/2023 18:37:06",
                    "waktu_recovery": "01/02/2023 18:47:09",
                    "durasi_response_time": 67,
                    "durasi_recovery_time": 603,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putra Arta",
                    "alamat_pelapor": "Jl. Taman Kebo Iwa No.10",
                    "no_telp_pelapor": "6287861395050",
                    "keterangan_pelapor": "5512012119124",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KUTA"
                },
                {
                    "no_laporan": "K5423020107039",
                    "waktu_lapor": "01/02/2023 18:36:41",
                    "waktu_response": "01/02/2023 18:40:05",
                    "waktu_recovery": "01/02/2023 21:49:01",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 11336,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISRO",
                    "alamat_pelapor": "JL DAMAR KENCANA VI BLOK DI/H 2 RT 03 RW 08 KEL. LEGOK KEC. LEGOK TANGGERANG //DEKAT TAMAN ",
                    "no_telp_pelapor": "0895323346513",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 22.08",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107041",
                    "waktu_lapor": "01/02/2023 18:36:59",
                    "waktu_response": "01/02/2023 19:19:58",
                    "waktu_recovery": "02/02/2023 07:36:12",
                    "durasi_response_time": 2579,
                    "durasi_recovery_time": 44174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GUNTUR ",
                    "alamat_pelapor": "JL DR RATULANGI NO 53K KEL MUMAJANG LUAR KEC MUMAJANG KOTA MAKASSAR \\nACUAN LOKASI BELAKANG CENTRAL BABY KIS / KK RUKO ",
                    "no_telp_pelapor": "08114131197",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 SERTA BK TELAH DILUNASI. APP DISEGEL. MOHON PTL DAPAT DISAMBUNG KEMBALI. CC.54.M_JAFAR 21.47; SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.KHOIRUL.LC 02/02/2023 PKL 02.37",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MATTOANGING"
                },
                {
                    "no_laporan": "K5423020107043",
                    "waktu_lapor": "01/02/2023 18:37:30",
                    "waktu_response": "01/02/2023 21:25:52",
                    "waktu_recovery": "01/02/2023 21:33:49",
                    "durasi_response_time": 10102,
                    "durasi_recovery_time": 477,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aida Fitri",
                    "alamat_pelapor": "JL MANGAAN 8 LK.17 G.PUSKESMAS",
                    "no_telp_pelapor": "6283198571118",
                    "keterangan_pelapor": "isi saldo token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107045",
                    "waktu_lapor": "01/02/2023 18:37:52",
                    "waktu_response": "01/02/2023 18:43:13",
                    "waktu_recovery": "01/02/2023 18:47:53",
                    "durasi_response_time": 321,
                    "durasi_recovery_time": 280,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ucok Henky",
                    "alamat_pelapor": "JL GATOT SUBROTO No.0",
                    "no_telp_pelapor": "6285787768068",
                    "keterangan_pelapor": "tagihan sudah dibayar tetapi MCB belum dipasang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KETAPANG"
                },
                {
                    "no_laporan": "K5523020100800",
                    "waktu_lapor": "01/02/2023 18:38:23",
                    "waktu_response": "01/02/2023 19:14:59",
                    "waktu_recovery": "01/02/2023 20:32:19",
                    "durasi_response_time": 2196,
                    "durasi_recovery_time": 4640,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NILA ",
                    "alamat_pelapor": "JL ABDUL GANI PR BENTENG BLOK F NO 48 RT-12 / RW-2 KEL KALI BARU KEC CILODONG KOTA DEPOK ",
                    "no_telp_pelapor": "087887347293",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN TERTERA BLOCKING PEMBELIAN TIDAK ADA MUNCUL TS / ANGSURAN JATUH TEMPO SISA KWH 380",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBINONG"
                },
                {
                    "no_laporan": "K5523020100801",
                    "waktu_lapor": "01/02/2023 18:38:31",
                    "waktu_response": "01/02/2023 22:47:05",
                    "waktu_recovery": "01/02/2023 23:04:41",
                    "durasi_response_time": 14914,
                    "durasi_recovery_time": 1056,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINI ",
                    "alamat_pelapor": "JL.PADANG SELATAN  PR.CENDANA MATA AIR  THP.II  BLOK D NO.24  KEL.MT AIR KEC.PADANG SELATAN  KOTA PADANG ",
                    "no_telp_pelapor": "087872416118",
                    "keterangan_pelapor": "KELUHAN BERULANG : K3223020100264, TGL 31/01/2023 APP DI BUNGGKAR  DAN DI TGL YANG SAMAM TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI.PTL MINTA SEGERA DISAMBUNG, ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020107056",
                    "waktu_lapor": "01/02/2023 18:39:24",
                    "waktu_response": "01/02/2023 19:35:25",
                    "waktu_recovery": "02/02/2023 00:19:05",
                    "durasi_response_time": 3361,
                    "durasi_recovery_time": 17020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hanny kharisma",
                    "alamat_pelapor": "JL INSP. MARZUKI LR. BAKTI No.",
                    "no_telp_pelapor": "6282158864070",
                    "keterangan_pelapor": "waktu pengisian token tertulis salah",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5323020100813",
                    "waktu_lapor": "01/02/2023 18:40:36",
                    "waktu_response": "01/02/2023 18:48:32",
                    "waktu_recovery": "01/02/2023 18:54:11",
                    "durasi_response_time": 476,
                    "durasi_recovery_time": 339,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01327421176",
                    "nama_pelapor": "IBU ROSI",
                    "alamat_pelapor": "JL KUTA KENCANA BRT NO 9 RT3/5 KEL BOJONGLOA KIDUL KEC CIBADUYUT WETAN KOTA BANDUNG (DKT POS SATPAM)",
                    "no_telp_pelapor": "02254419638",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN REJECT. SISA STROOM 1727.71 (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107063",
                    "waktu_lapor": "01/02/2023 18:40:35",
                    "waktu_response": "01/02/2023 19:04:33",
                    "waktu_recovery": "01/02/2023 19:15:17",
                    "durasi_response_time": 1438,
                    "durasi_recovery_time": 644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LATIM",
                    "alamat_pelapor": "DN TAER AER RT. RW. PERIAN",
                    "no_telp_pelapor": "6282341638150",
                    "keterangan_pelapor": "pulsa token tidak masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107071",
                    "waktu_lapor": "01/02/2023 18:41:44",
                    "waktu_response": "01/02/2023 18:50:13",
                    "waktu_recovery": "01/02/2023 19:08:57",
                    "durasi_response_time": 509,
                    "durasi_recovery_time": 1124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMUD",
                    "alamat_pelapor": "JL RAYA MAUK KM 11 KP SEPATAN RT.004/004 NO.46 KEL SEPATAN KEC SEPATAN KAB TANGERANG. LOKASI SEBRANG INDOMARET / SAMPING GOLDEN CITY",
                    "no_telp_pelapor": "081283998616",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN PADA DISPLAY TERTERA GAGAL SETELAH UPDATE VKRN 43 \\n(PTL HAMPIR PADAM) SISA 65 KWH / 56032572673993874637",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107072",
                    "waktu_lapor": "01/02/2023 18:41:45",
                    "waktu_response": "01/02/2023 18:42:57",
                    "waktu_recovery": "01/02/2023 21:29:57",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 10020,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hermawan Wijaya",
                    "alamat_pelapor": "PR CLUS BANYAN VILLE BLK H10 No.01 CILENGGANG",
                    "no_telp_pelapor": "62816842855",
                    "keterangan_pelapor": "the green cluster banyan ville H10 no.1",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107075",
                    "waktu_lapor": "01/02/2023 18:42:29",
                    "waktu_response": "01/02/2023 18:47:04",
                    "waktu_recovery": "01/02/2023 19:12:22",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 1518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "moch rifai chalik",
                    "alamat_pelapor": "Perumahan Palam Indah Kav.14",
                    "no_telp_pelapor": "6285249993083",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARBARU"
                },
                {
                    "no_laporan": "K5423020107077",
                    "waktu_lapor": "01/02/2023 18:42:43",
                    "waktu_response": "01/02/2023 18:43:41",
                    "waktu_recovery": "01/02/2023 19:08:48",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 1507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra Adhy Putra",
                    "alamat_pelapor": "Jl. Lasoso No.18",
                    "no_telp_pelapor": "6285796980472",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107082",
                    "waktu_lapor": "01/02/2023 18:43:21",
                    "waktu_response": "01/02/2023 21:25:59",
                    "waktu_recovery": "01/02/2023 21:33:40",
                    "durasi_response_time": 9758,
                    "durasi_recovery_time": 461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aida Fitri",
                    "alamat_pelapor": "Jl. Mangaan VIII Ps. III No.3 gg puskesmas ",
                    "no_telp_pelapor": "6283198571118",
                    "keterangan_pelapor": "isi token gagal ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107086",
                    "waktu_lapor": "01/02/2023 18:44:35",
                    "waktu_response": "01/02/2023 18:46:50",
                    "waktu_recovery": "01/02/2023 18:58:54",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 724,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Faizah A Gafur",
                    "alamat_pelapor": "DK KEL.TUBO No.0 RT.6 RW.2 TERNATE",
                    "no_telp_pelapor": "6281243177171",
                    "keterangan_pelapor": "nomor token tidak bisa diisi gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107090",
                    "waktu_lapor": "01/02/2023 18:45:22",
                    "waktu_response": "01/02/2023 18:53:30",
                    "waktu_recovery": "01/02/2023 19:01:09",
                    "durasi_response_time": 488,
                    "durasi_recovery_time": 459,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAMALUDIN",
                    "alamat_pelapor": "JL TAMAN NAROGONG INDAH RAYA BLOK C23 NO.1 RT 07/13 KELURAHAN PENGASINAN, KECAMATAN RAWALUMBU, KOTA BEKASI",
                    "no_telp_pelapor": "081316556910",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI LAYANAN PROSES GESER APP DENGAN NOMOR AGENDA 537410562301302257 DAN NO REG 5374133004431. BIAYA MATERIAL TELAH DILUNASI PADA TANGGAL 30/01/23. HINGGA SAAT INI BELUM ADA REALIASI PENYAMBUNGAN.",
                    "media": "Live Chat Website",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107091",
                    "waktu_lapor": "01/02/2023 18:45:43",
                    "waktu_response": "01/02/2023 19:11:28",
                    "waktu_recovery": "01/02/2023 21:10:58",
                    "durasi_response_time": 1545,
                    "durasi_recovery_time": 7170,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kurwandi Setiawan Putra",
                    "alamat_pelapor": "PR ATRANI RESIDENCE C-34 SIDORAHAYU WAGIR No.34 RT.28 RW.4 WAGIR",
                    "no_telp_pelapor": "6285725759998",
                    "keterangan_pelapor": "muncul periksa ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEBONAGUNG"
                },
                {
                    "no_laporan": "K5423020107094",
                    "waktu_lapor": "01/02/2023 18:45:52",
                    "waktu_response": "01/02/2023 18:58:38",
                    "waktu_recovery": "01/02/2023 19:41:12",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 2554,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sufiyan",
                    "alamat_pelapor": "JL MESJID II L.PAKAM",
                    "no_telp_pelapor": "6285373087269",
                    "keterangan_pelapor": "bulan kemarin tanggal 23 saya foto kan meter , tercatat di aplikasi pemakaian hanya sebanyak 204 kwh dan nominal yang harus di bayar hanya 300 ribuan , kenapa sekarang tercatat harus bayar 600 ribu lebih, saya pastikan ini kesalahan.. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5423020107095",
                    "waktu_lapor": "01/02/2023 18:45:58",
                    "waktu_response": "01/02/2023 19:29:30",
                    "waktu_recovery": "01/02/2023 19:32:27",
                    "durasi_response_time": 2612,
                    "durasi_recovery_time": 177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohzain Putra",
                    "alamat_pelapor": "DS LARANGAN NYORMANIS 195 No. BLEGA",
                    "no_telp_pelapor": "6287722887429",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107099",
                    "waktu_lapor": "01/02/2023 18:46:31",
                    "waktu_response": "01/02/2023 19:06:48",
                    "waktu_recovery": "01/02/2023 19:10:46",
                    "durasi_response_time": 1217,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ginanjar",
                    "alamat_pelapor": "DS KALIKIDANG KEL KALIKIDANG KEC SUKARAJA No.0 RT.1 RW.1 0",
                    "no_telp_pelapor": "6281229016169",
                    "keterangan_pelapor": "KWH Pulsa ga Pernah Habis atau berkurang.\\ntolong Bisa di cek . takut nanti macet.\\nTerimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANYUMAS"
                },
                {
                    "no_laporan": "K5423020107101",
                    "waktu_lapor": "01/02/2023 18:46:33",
                    "waktu_response": "01/02/2023 19:29:24",
                    "waktu_recovery": "01/02/2023 19:32:20",
                    "durasi_response_time": 2571,
                    "durasi_recovery_time": 176,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "syafira",
                    "alamat_pelapor": "Jl. Benkarsah",
                    "no_telp_pelapor": "6285895239584",
                    "keterangan_pelapor": "token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107102",
                    "waktu_lapor": "01/02/2023 18:46:40",
                    "waktu_response": "01/02/2023 18:57:06",
                    "waktu_recovery": "01/02/2023 19:21:34",
                    "durasi_response_time": 626,
                    "durasi_recovery_time": 1468,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAIFUDIN",
                    "alamat_pelapor": "JL JL TG DUREN VII GG V NO 397",
                    "no_telp_pelapor": "6285692235241",
                    "keterangan_pelapor": "Nomer token tidak bisa dimasukkan ke meteran listriknya muncul keterangan GAGAL ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020107104",
                    "waktu_lapor": "01/02/2023 18:47:20",
                    "waktu_response": "01/02/2023 19:01:25",
                    "waktu_recovery": "01/02/2023 19:22:04",
                    "durasi_response_time": 845,
                    "durasi_recovery_time": 1239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERU",
                    "alamat_pelapor": "JL RAYA HANKAM GG RAMBUTAN NO 36 RT 8/RW 8 KEL JATIMURNI KEC PONDOK MELATI KOTA BEKASI // ACUAN BELAKANG MASJID AL-HIDAYAH ",
                    "no_telp_pelapor": "089675938904",
                    "keterangan_pelapor": "TGL 31/01/23  PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO. MOHON  SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN.  SESUAI INFO PELANGGAN PETUGAS MENGINFORMASIKAN DIJANJIKAN 2 HARI NAMUN BELUM ADA TINDAKLANJUT. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107105",
                    "waktu_lapor": "01/02/2023 18:47:14",
                    "waktu_response": "01/02/2023 19:09:04",
                    "waktu_recovery": "01/02/2023 19:28:05",
                    "durasi_response_time": 1310,
                    "durasi_recovery_time": 1141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000053435",
                    "nama_pelapor": "BP ARIE",
                    "alamat_pelapor": "JALAN LANUD SURYADARMA GANG MARGA BHAKTI NO 37 RT 16/05 KALIJATI BARAT SUBANG JAWA BARAT",
                    "no_telp_pelapor": "085220156205",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023= 6132, ST APP TGL 01/02/2023 = 6285. REK (BELUM DILUNASI). (DIHUNI, TIDAK BERPAGAR, APP TERJANGKAU, PETUGAS RITIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUBANG"
                },
                {
                    "no_laporan": "K5423020107107",
                    "waktu_lapor": "01/02/2023 18:47:54",
                    "waktu_response": "02/02/2023 04:44:54",
                    "waktu_recovery": "02/02/2023 06:52:44",
                    "durasi_response_time": 35820,
                    "durasi_recovery_time": 7670,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUDIN LAISI",
                    "alamat_pelapor": "PR BTN DOYO PERMAI BLOK-J NO. 29 KEC SENTANI KAB JAYAPURA ACUAN DEKAT MASJID",
                    "no_telp_pelapor": "082248939569",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. TGL 27/01/23 PERGANTIAN APP PRABAYAR KARENA RUSAK. LG DIBERIKAN. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA TOKEN YANG BELUM DIINPUT PADA APP BARU / (MASIH TERDAPAT SISA :138 KWH  PADA APP LAMA (ID METER : 45009509543) ). YBS MENGINGINKAN AGAR  (SISA KWH / TOKEN ) TSB DAPAT DIKONVERSI KE APP BARU (ID METER :45099423738 )) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SENTANI"
                },
                {
                    "no_laporan": "K5423020107119",
                    "waktu_lapor": "01/02/2023 18:49:57",
                    "waktu_response": "01/02/2023 19:01:37",
                    "waktu_recovery": "01/02/2023 19:19:08",
                    "durasi_response_time": 700,
                    "durasi_recovery_time": 1051,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "343320",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL RAYA PEKAYON NO.15 RT-2 / RW-1 KEL JAKASETIA KEC BEKASI SELATAN KOTA BEKASI JABAR. ACUAN LOKASI: POM BENSIN VIVO",
                    "no_telp_pelapor": "081288188846",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER SR, DIKARENAKAN SR TSB MELEWATI TANAH TETANGGA, PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5323020100818",
                    "waktu_lapor": "01/02/2023 18:50:20",
                    "waktu_response": "01/02/2023 18:58:23",
                    "waktu_recovery": "01/02/2023 21:41:14",
                    "durasi_response_time": 483,
                    "durasi_recovery_time": 9771,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000002482133",
                    "nama_pelapor": "BP. ARIEF SURYADI",
                    "alamat_pelapor": "JL KARANG GETAS NO 112 KEL CIREBON KOTA KOTA CRB     \\n",
                    "no_telp_pelapor": "0231203309",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN SUDAH DATANG KE KANTOR PLN UNTUK PERMOHONAN BERHENTI BERLANGGANAN SELAMANYA DIKARENAKAN KWH METER SUDAH TIDAK TERPAKAI DAN MEMINTA UJL , NAMUN SAMPAI SAAT INI BELUM ADA TINDAK LANJUTNYA, MOHON KONFIRMASI PELANGGAN. // 19:08 01/02/2023 / LAPOR ULANG (MENANYAKAN PENGEMBALIAN UJL NYA) / CC.53.ADRIAN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIREBON KOTA"
                },
                {
                    "no_laporan": "K5423020107123",
                    "waktu_lapor": "01/02/2023 18:50:24",
                    "waktu_response": "01/02/2023 21:26:08",
                    "waktu_recovery": "01/02/2023 21:33:34",
                    "durasi_response_time": 9344,
                    "durasi_recovery_time": 446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aida Fitri",
                    "alamat_pelapor": "Jl. MANGGAAN VIII NO.03 GG PUSKESMAS RT--RW-- KEL MABAR KEC  MEDAN DELI KOTA MEDAN //LOKASI DEKAT DENGAN PUSKESMAS\\n",
                    "no_telp_pelapor": "6283198571118",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL HAMPIR PADAM SISA PULSA PELANGGAN 2.10 KWH. PELANGGAN TELAH MENGHUBUNGI KEMBALI KE PLN 123, DIKARENAKAN BELUM ADA PENANGANAN MAUPUN KONFIRMASI DARI PETUGAS. MOHON TINDAK LANJUT DAN PENYELESAIANNYA.\\nCC.52.ISMAIL",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107124",
                    "waktu_lapor": "01/02/2023 18:50:35",
                    "waktu_response": "01/02/2023 19:01:46",
                    "waktu_recovery": "01/02/2023 19:21:06",
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 1160,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "JL KEMANG SARI 2 NO 2F RT 01/01  KEL JATIBENING BARU KEC PONDOK GEDE BEKASI ACUAN LOKASI CLUSTER KE 2 ( PALING POJOK ) ",
                    "no_telp_pelapor": "081385642046",
                    "keterangan_pelapor": " \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" SISA TOKEN : 141.10",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107126",
                    "waktu_lapor": "01/02/2023 18:50:33",
                    "waktu_response": "01/02/2023 19:26:07",
                    "waktu_recovery": "01/02/2023 19:34:48",
                    "durasi_response_time": 2134,
                    "durasi_recovery_time": 521,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "LALU SATRIA EFENDI",
                    "alamat_pelapor": "KP KALBUH No. RT.3 RW.3 KWANG RUND",
                    "no_telp_pelapor": "6281917971336",
                    "keterangan_pelapor": "Mohon bantuannya meter tidak bisa dimasukkan token pulsanya¿ ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107130",
                    "waktu_lapor": "01/02/2023 18:51:03",
                    "waktu_response": "01/02/2023 19:04:07",
                    "waktu_recovery": "01/02/2023 20:10:36",
                    "durasi_response_time": 784,
                    "durasi_recovery_time": 3989,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "GUPRAN",
                    "alamat_pelapor": "samping masjid dusun dasan dao, desa ranggagata, kecamatan Praya barat daya kabupaten lombok Tengah.",
                    "no_telp_pelapor": "6283125615447",
                    "keterangan_pelapor": "KWH sering jeglek sekitar jarak / 15 menit",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRAYA"
                },
                {
                    "no_laporan": "K5423020107132",
                    "waktu_lapor": "01/02/2023 18:51:57",
                    "waktu_response": "01/02/2023 19:27:09",
                    "waktu_recovery": "01/02/2023 19:53:15",
                    "durasi_response_time": 2112,
                    "durasi_recovery_time": 1566,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ano",
                    "alamat_pelapor": "Jl. Kp. Pamahan Setya Mulya No.71",
                    "no_telp_pelapor": "628986740703",
                    "keterangan_pelapor": "listrik orang tua kami SELALU TERTULIS \\n,PERIKSA DAN LAMPU NYA MATI",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107136",
                    "waktu_lapor": "01/02/2023 18:52:17",
                    "waktu_response": "01/02/2023 19:39:34",
                    "waktu_recovery": "01/02/2023 19:48:20",
                    "durasi_response_time": 2837,
                    "durasi_recovery_time": 526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "00000000000000000PKS2807",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL ARWANA 8 KK TLG PASIR RAYA D8 5 RT-10/ RW-08 KEL SUKASARI KEC SERANG BARU KAB BEKASI JAWA BARAT ACUAN MASJID PASIR RAYA",
                    "no_telp_pelapor": "081292075300",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN, TGL 02/01/23 PELANGGAN KESULITAN MELAKUKAN PENGINPUTAN PEMBELIAN TOKEN KETERANGAN BLOCKING PEMBELIAN PULSA TOKEN. DATA PADA AP2T TIDAK TERDAPAT TAGIHAN SUSULAN (PTL HAMPIR PADAM) SISA 11,6 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107137",
                    "waktu_lapor": "01/02/2023 18:52:32",
                    "waktu_response": "01/02/2023 18:57:34",
                    "waktu_recovery": "01/02/2023 19:21:57",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 1463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP VIKTOR",
                    "alamat_pelapor": "JL PESING KONENG RT 7 RW 8 NO 63 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ACUAN LOKASI DEPAN RUMAH KETUA RT ",
                    "no_telp_pelapor": "081296166652",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM) SISA 78.49 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K3223020100411",
                    "waktu_lapor": "01/02/2023 18:52:53",
                    "waktu_response": "01/02/2023 19:15:28",
                    "waktu_recovery": "01/02/2023 19:38:52",
                    "durasi_response_time": 1355,
                    "durasi_recovery_time": 1404,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0010741770000",
                    "nama_pelapor": "BP ANJAR/IBU MIKA",
                    "alamat_pelapor": "JL. PARANG GEBYAR NO.5, RT5/RW5, PERUM CEMANI, KEL BANARAN, KEC GROGOL, KAB SUKOHARJO",
                    "no_telp_pelapor": "082236433320",
                    "keterangan_pelapor": "TGL 25/02/2023 TUNGGAKAN REK JANUARI 2023. BERIKUT BK TELAH DILUNASI VIA PETUGAS. PTL MINTA SEGERA DISAMBUNG, DILOKASI TERKENDALA BONGKAR RAMPUNG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GROGOL ( DISJATENG )"
                },
                {
                    "no_laporan": "K5323020100821",
                    "waktu_lapor": "01/02/2023 18:52:57",
                    "waktu_response": "01/02/2023 19:00:04",
                    "waktu_recovery": "01/02/2023 19:37:45",
                    "durasi_response_time": 427,
                    "durasi_recovery_time": 2261,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001013404",
                    "nama_pelapor": "BP SONI ",
                    "alamat_pelapor": "JL KAPTEN YUSUF GG BEBAS KP CIBOGEL NO 33 000 RT-001 / RW-08 KEL KOTA BATU KEC CIOMAS KAB BOGOR// DEKAT MESJID ",
                    "no_telp_pelapor": "02518480743",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TERKAIT LONJAKAN TAGIHAN LISTRIK BULAN DESEMBER 2022 DAN JANUARI 2023 PELANGGAN SUDAH DI KONFIRMASI UNTUK STAND DILOKASI SUDAH SESUAI NAMUN PELANGGAN INGIN DI KONFIRMASI PETUGAS TERKAIT LONJAKAN TSB ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020107147",
                    "waktu_lapor": "01/02/2023 18:53:44",
                    "waktu_response": "01/02/2023 19:35:45",
                    "waktu_recovery": "02/02/2023 00:18:56",
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 16991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Nicko Bagus Malikin",
                    "alamat_pelapor": "JL SUKAMAKMUR No.",
                    "no_telp_pelapor": "62895411347504",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107148",
                    "waktu_lapor": "01/02/2023 18:53:56",
                    "waktu_response": "01/02/2023 18:55:39",
                    "waktu_recovery": "01/02/2023 19:03:58",
                    "durasi_response_time": 103,
                    "durasi_recovery_time": 499,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elyeser Mujio",
                    "alamat_pelapor": "JL DS. KOTANAGAYA",
                    "no_telp_pelapor": "6282188871646",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MOUTONG"
                },
                {
                    "no_laporan": "K5523020100818",
                    "waktu_lapor": "01/02/2023 18:55:04",
                    "waktu_response": "01/02/2023 19:00:43",
                    "waktu_recovery": "01/02/2023 20:16:09",
                    "durasi_response_time": 339,
                    "durasi_recovery_time": 4526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000088156136",
                    "nama_pelapor": "BP FADIL",
                    "alamat_pelapor": "JL TAMAN 2 KK JATI MULYA PERMAI BLOK E NO.49 KEL JATI MULYA KEC TAMBUN SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "081282529816",
                    "keterangan_pelapor": "LEBIH TAGIH. IDPEL 537410183185 TAGIHAN JANUARI 2023. STAND METER DI 16443 TGL 23/01/2023. SEDANGKAN DI DATA 16492 TGL BACA 27/12/2022. PELANGGAN SUDAH DIJELASKAN TERKAIT KELEBIHAN PENCATATAN INI KONVERSIKAN KE TAGIHAN SELANJUTNYA. TETAPI YBS MENYAMPAIKAN SETEMPAT KOSONG SEHINGGA TIDAK MENGETAHUI SAMPAI KAPAN. MOHON DITINDAKALJUTI DAN KONFIRMASI, KARENA INFO PETUGAS AKAN DIKOREKSI PADA REK FEB 2023, NAMUN REK SUDAH TERBIT TGL 1/2/2023, BELUM DI KOREKSI UNTUK TAGIHANNYA. TERKAIT :K5323012300236",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5323020100824",
                    "waktu_lapor": "01/02/2023 18:55:29",
                    "waktu_response": "01/02/2023 18:59:11",
                    "waktu_recovery": "01/02/2023 19:00:40",
                    "durasi_response_time": 222,
                    "durasi_recovery_time": 89,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK WAWAN IRAWAN",
                    "alamat_pelapor": "JL PERBANKAN 19 KK USBYTKP KP CURUG PAKU NO 19 RT-2 / RW-2 DS PADASUKA KEC CIMENYAN KAB BANDUNG / DEKAT MASJID AL BAROKAH",
                    "no_telp_pelapor": "6285724913044",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 195.32 PTL MENYALA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020107155",
                    "waktu_lapor": "01/02/2023 18:55:23",
                    "waktu_response": "01/02/2023 19:40:47",
                    "waktu_recovery": "01/02/2023 21:31:17",
                    "durasi_response_time": 2724,
                    "durasi_recovery_time": 6630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "mau pasang baru gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107159",
                    "waktu_lapor": "01/02/2023 18:55:44",
                    "waktu_response": "01/02/2023 19:41:02",
                    "waktu_recovery": "01/02/2023 21:31:24",
                    "durasi_response_time": 2718,
                    "durasi_recovery_time": 6622,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "pemasangan bary",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107169",
                    "waktu_lapor": "01/02/2023 18:57:35",
                    "waktu_response": "01/02/2023 19:05:59",
                    "waktu_recovery": "01/02/2023 19:36:03",
                    "durasi_response_time": 504,
                    "durasi_recovery_time": 1804,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sahwari",
                    "alamat_pelapor": "DN PLASAH No.",
                    "no_telp_pelapor": "6281995447567",
                    "keterangan_pelapor": "gagal masukin token PLN ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020107172",
                    "waktu_lapor": "01/02/2023 18:57:54",
                    "waktu_response": "01/02/2023 19:30:17",
                    "waktu_recovery": "01/02/2023 22:35:34",
                    "durasi_response_time": 1943,
                    "durasi_recovery_time": 11117,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Clarasari Setiawan",
                    "alamat_pelapor": "Jl. Kedoya Raya Blok Asem No.38",
                    "no_telp_pelapor": "6285773623140",
                    "keterangan_pelapor": "tombol pada meteran susah di tekan, tolong proses dan perbaiki segera, ID Token 56604822819 ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020107173",
                    "waktu_lapor": "01/02/2023 18:57:59",
                    "waktu_response": "01/02/2023 19:32:55",
                    "waktu_recovery": "02/02/2023 04:48:51",
                    "durasi_response_time": 2096,
                    "durasi_recovery_time": 33356,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Triyanto",
                    "alamat_pelapor": "Jl. Masjid Al-Munir No.13",
                    "no_telp_pelapor": "6283127132930",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KRAMAT JATI"
                },
                {
                    "no_laporan": "K5423020107174",
                    "waktu_lapor": "01/02/2023 18:58:14",
                    "waktu_response": "01/02/2023 19:04:13",
                    "waktu_recovery": "01/02/2023 19:13:35",
                    "durasi_response_time": 359,
                    "durasi_recovery_time": 562,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad azhar",
                    "alamat_pelapor": "JL JL.NAKULA 9 BL.7D/02 B.JAYA No.0 RT. RW.",
                    "no_telp_pelapor": "6281256592196",
                    "keterangan_pelapor": "tidak bisa beli token nomor token terblokir",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020107176",
                    "waktu_lapor": "01/02/2023 18:58:24",
                    "waktu_response": "01/02/2023 19:05:28",
                    "waktu_recovery": "01/02/2023 20:23:51",
                    "durasi_response_time": 424,
                    "durasi_recovery_time": 4703,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zhan",
                    "alamat_pelapor": "DN LD.BELO BAT RT. RW. LD.BELO BA",
                    "no_telp_pelapor": "6285956558008",
                    "keterangan_pelapor": "gagal memasukkan pulsa token meter, udah di coba 3x dan terus gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107180",
                    "waktu_lapor": "01/02/2023 18:58:53",
                    "waktu_response": "01/02/2023 19:04:05",
                    "waktu_recovery": "01/02/2023 19:12:08",
                    "durasi_response_time": 312,
                    "durasi_recovery_time": 483,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS OTAK DESA RT. RW. PRINGGABAY",
                    "no_telp_pelapor": "6287753278864",
                    "keterangan_pelapor": "tidak bisa input token listrik \\\"padam\\",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107182",
                    "waktu_lapor": "01/02/2023 18:59:32",
                    "waktu_response": "01/02/2023 19:09:41",
                    "waktu_recovery": "01/02/2023 19:19:41",
                    "durasi_response_time": 609,
                    "durasi_recovery_time": 600,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Nur Syaifullah",
                    "alamat_pelapor": "DS KEBET No. 0 RT. 5 RW. 1 KEBET",
                    "no_telp_pelapor": "6285730857836",
                    "keterangan_pelapor": "tidak bisa diisi token karena terblokir ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020107183",
                    "waktu_lapor": "01/02/2023 18:59:35",
                    "waktu_response": "01/02/2023 19:05:52",
                    "waktu_recovery": "01/02/2023 20:08:33",
                    "durasi_response_time": 377,
                    "durasi_recovery_time": 3761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "adwed jendra riza",
                    "alamat_pelapor": "KK PERUM JATINEGARA INDAH BLK CA2 No.8 RT.0 RW.0 JATINEGARA",
                    "no_telp_pelapor": "6281385688442",
                    "keterangan_pelapor": "saya beli token tapi saat di entri gagal, di riwyat pebelian token saya masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107184",
                    "waktu_lapor": "01/02/2023 18:59:44",
                    "waktu_response": "01/02/2023 19:35:19",
                    "waktu_recovery": "01/02/2023 21:03:06",
                    "durasi_response_time": 2135,
                    "durasi_recovery_time": 5267,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Afrianti",
                    "alamat_pelapor": "KP BABAKAN DAYEUH No.0 RT.003 RW.03 CILEUNGSI",
                    "no_telp_pelapor": "628811982526",
                    "keterangan_pelapor": "kenapa tagihan listrik saya bisa membengkak?\\nbulan desember normal tagihan +- 110.000\\nbulan januari tiba\\\" jadi hanya 10.000\\nkenapa sekarang seperti di akumulasi tagihan.y jadi 215.000\\nlogika nya gak mungkin saya pakai listrik hanya 10.000 selama 1 bulan?\\nkalau sudah begini saya harus gimana?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5523020100821",
                    "waktu_lapor": "01/02/2023 18:59:54",
                    "waktu_response": "01/02/2023 19:39:44",
                    "waktu_recovery": "01/02/2023 19:48:27",
                    "durasi_response_time": 2390,
                    "durasi_recovery_time": 523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR IMAM PERMANA",
                    "alamat_pelapor": "JL. MANINJAU 6 RT 003 RW 24 PERUM CIKARANG LAKE VIEW  BLOK D9 NO. 23 KEL SUKARAGAM KEC SERANG BARU KAB BEKASI ",
                    "no_telp_pelapor": "083807494648",
                    "keterangan_pelapor": "TGL  19/11/2022  PENANGANAN GANGGUAN APP RUSAK (1300 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5522111900538 DAN TIDAK MENERIMA SURAT BERITA ACARA.  MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107185",
                    "waktu_lapor": "01/02/2023 18:59:54",
                    "waktu_response": "01/02/2023 19:43:47",
                    "waktu_recovery": "01/02/2023 19:46:17",
                    "durasi_response_time": 2633,
                    "durasi_recovery_time": 150,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ferianto",
                    "alamat_pelapor": "JL Jl.KELUANG LOLO Ds.KELUANG LOLO Kec.KUAR No.0 RT. RW.",
                    "no_telp_pelapor": "6282156580744",
                    "keterangan_pelapor": "gagal memasukkan token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANAH GROGOT"
                },
                {
                    "no_laporan": "K5423020107186",
                    "waktu_lapor": "01/02/2023 19:00:04",
                    "waktu_response": "01/02/2023 19:07:32",
                    "waktu_recovery": "01/02/2023 19:08:43",
                    "durasi_response_time": 448,
                    "durasi_recovery_time": 71,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SATRIA KESUMA SURYAWAN",
                    "alamat_pelapor": "JL AHMAD YANI No. RT.0",
                    "no_telp_pelapor": "6282376054443",
                    "keterangan_pelapor": "Pembayaran Bulan ini berbeda dengan KwH yg tertulis di meteran, di struk kwh menunjukan 00002133-00002260 (foto terlampir)",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGSEWU"
                },
                {
                    "no_laporan": "K5423020107187",
                    "waktu_lapor": "01/02/2023 19:00:22",
                    "waktu_response": "01/02/2023 19:14:35",
                    "waktu_recovery": "01/02/2023 19:38:58",
                    "durasi_response_time": 853,
                    "durasi_recovery_time": 1463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anastasia Ayrin",
                    "alamat_pelapor": "KK TM TITIAN IDH J2 No.11 RT.000 RW.00 TITIAN IDH",
                    "no_telp_pelapor": "6285215526456",
                    "keterangan_pelapor": "Lapor meteran tgl 25 Jan 2023 78887 pemakaian 166 dengan estimasi bayar 256ribu tetapi ketika mau membayar menjadi 477ribu?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107190",
                    "waktu_lapor": "01/02/2023 19:00:37",
                    "waktu_response": "02/02/2023 10:21:14",
                    "waktu_recovery": "02/02/2023 10:31:21",
                    "durasi_response_time": 55237,
                    "durasi_recovery_time": 607,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EKO DWI PRASETYO",
                    "alamat_pelapor": "gedongan gondangsari pakis Magelang jawa tengah ",
                    "no_telp_pelapor": "6285712575951",
                    "keterangan_pelapor": "assalamualaikum wr wb kepada bapak/i pln yang terhormat dengan ini saya atas nama Eko Dwi Prasetyo sangat memohon kepada bapak/i yang bertugas agar daya listrik saya disubsidi dikarenakan saya benar benar masyarakat kurang mampu¿¿¿¿¿",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TEGALREJO"
                },
                {
                    "no_laporan": "K5423020107191",
                    "waktu_lapor": "01/02/2023 19:00:47",
                    "waktu_response": "01/02/2023 19:07:38",
                    "waktu_recovery": "01/02/2023 21:16:59",
                    "durasi_response_time": 411,
                    "durasi_recovery_time": 7761,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADROJI",
                    "alamat_pelapor": "JL DESA SUKATANI RT 004 RW 005 NO 10  KP CAMBAI DESA SUKATANI KEC RAJEG KAB TANGGERANG \\nACUAN LOKASI DEKAT MASJID ALFALAIAH ",
                    "no_telp_pelapor": "088212199082",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 \\nSISA 15.62 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107192",
                    "waktu_lapor": "01/02/2023 19:00:45",
                    "waktu_response": "01/02/2023 19:05:59",
                    "waktu_recovery": "01/02/2023 20:50:48",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 6289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rezi Efwandi",
                    "alamat_pelapor": "kebon daya dusun punik jejelok",
                    "no_telp_pelapor": "6281997995733",
                    "keterangan_pelapor": "pulsa habis dan saat di isikan token selalu di riject",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107195",
                    "waktu_lapor": "01/02/2023 19:01:12",
                    "waktu_response": "01/02/2023 19:07:17",
                    "waktu_recovery": "01/02/2023 19:55:19",
                    "durasi_response_time": 365,
                    "durasi_recovery_time": 2882,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Janet Dominic Salipadang",
                    "alamat_pelapor": "PR TELKOMAS JL.TELKOM VII C3 No.216 RT.6 RW.3 BERUA",
                    "no_telp_pelapor": "6285298142422",
                    "keterangan_pelapor": "Saya beli token listrik sekitar jam 6 sore WITA, lalu ketika saya coba input ke meteran muncul tulisan gagal, padahal angka yang dimasukkan sudah sesuai",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107196",
                    "waktu_lapor": "01/02/2023 19:01:28",
                    "waktu_response": "01/02/2023 19:39:56",
                    "waktu_recovery": "01/02/2023 19:48:34",
                    "durasi_response_time": 2308,
                    "durasi_recovery_time": 518,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000801110354064",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "PERUM GRAHA SUKADAMAI BLOK A 6 NO. 36 RT 03 RW 07 DESA SUKADAMI KEC.CIKARANG SELATAN KB. BEKASI JAWA BARAT",
                    "no_telp_pelapor": "089698127260",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 31653, ST AK 32593, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 32593. REK (BELUM DILUNASI). RUMAH DIHUNI, BERPAGAR TIDAK DIKUNCI, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107203",
                    "waktu_lapor": "01/02/2023 19:02:23",
                    "waktu_response": "01/02/2023 19:05:46",
                    "waktu_recovery": "01/02/2023 22:33:29",
                    "durasi_response_time": 203,
                    "durasi_recovery_time": 12463,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JL. BANGKA 11 NO 52 RT 006/010 KEL PELA MAMPANG KEC MAMPANG PRAPATAN JAK - SEL",
                    "no_telp_pelapor": "081286940400",
                    "keterangan_pelapor": "TGL 01/02/23 DILAKUKAN PERGANTIAN APP PRABAYAR KARENA RUSAK OLEH PETUGAS. SESUAI INFO PELANGGAN PADA NO METER LAMA 56603438245. YBS MASIH MEMILIKI NO TOKEN DI APP SEBELUMNYA DAN PELANGGAN MENGINGINKAN AGAR NO TOKEN SEBESAR RP.500.000,- TSB DAPAT DIKONVERSIKAN KE NO METER BARU 14448333048",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K1423020100549",
                    "waktu_lapor": "01/02/2023 19:02:32",
                    "waktu_response": "01/02/2023 19:04:08",
                    "waktu_recovery": "01/02/2023 21:07:14",
                    "durasi_response_time": 96,
                    "durasi_recovery_time": 7386,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SURYANI",
                    "alamat_pelapor": "JL RAMA WONOSARI NO 107 RT 3 RW 8 KEL. WONOSARI, KEC.PRABUMULIH UTARA, KOTA PRABUMULIH ",
                    "no_telp_pelapor": "081278350291",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  ( PTL MENYALA ) DENGAN NO METER 32152159003 SISA KWH 453 NO TOKEN 7195-2107-2817-2246-5195\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020107206",
                    "waktu_lapor": "01/02/2023 19:02:58",
                    "waktu_response": "01/02/2023 19:15:44",
                    "waktu_recovery": "01/02/2023 19:33:41",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 1077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Saleh",
                    "alamat_pelapor": "mes Babinsa Koramil 1606.08 desa duman",
                    "no_telp_pelapor": "6281233979377",
                    "keterangan_pelapor": "kWh pasca bayar di cabut tanpa pemberitahuan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CAKRANEGARA"
                },
                {
                    "no_laporan": "K5423020107209",
                    "waktu_lapor": "01/02/2023 19:03:10",
                    "waktu_response": "01/02/2023 19:35:03",
                    "waktu_recovery": "01/02/2023 19:48:42",
                    "durasi_response_time": 1913,
                    "durasi_recovery_time": 819,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurherlina",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6285156718778",
                    "keterangan_pelapor": "isi token gagal terus padahal sudah benar ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107212",
                    "waktu_lapor": "01/02/2023 19:03:32",
                    "waktu_response": "01/02/2023 19:04:17",
                    "waktu_recovery": "01/02/2023 19:11:44",
                    "durasi_response_time": 45,
                    "durasi_recovery_time": 447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan nurauni",
                    "alamat_pelapor": "Talle Talle , lorong SMA 17 ",
                    "no_telp_pelapor": "6281356451691",
                    "keterangan_pelapor": "isi token , gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANETE"
                },
                {
                    "no_laporan": "K5423020107213",
                    "waktu_lapor": "01/02/2023 19:03:38",
                    "waktu_response": "01/02/2023 19:45:39",
                    "waktu_recovery": "02/02/2023 11:18:01",
                    "durasi_response_time": 2521,
                    "durasi_recovery_time": 55942,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suripto",
                    "alamat_pelapor": "mataram jaya",
                    "no_telp_pelapor": "6285714536479",
                    "keterangan_pelapor": "bagai mana cara nya agar bisa di isi pulsa,suda dua kali beli pulsa gak ada yang bisa masuk.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TUGU MULYO"
                },
                {
                    "no_laporan": "K5323020100832",
                    "waktu_lapor": "01/02/2023 19:03:50",
                    "waktu_response": "01/02/2023 19:23:47",
                    "waktu_recovery": "01/02/2023 19:45:42",
                    "durasi_response_time": 1197,
                    "durasi_recovery_time": 1315,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01114716895",
                    "nama_pelapor": "IBU MERI",
                    "alamat_pelapor": "PERUM SINGGASANA PRADANA JL GALUH PAKUAN TIMUR BLOK - NO.12A KEL CIBADUYUT WETAN KEC BOJONG LOA KIDUL KOTA BANDUNG (ACUAN -)",
                    "no_telp_pelapor": "6287880168048",
                    "keterangan_pelapor": "IDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN REJECT, PADA DATA TERDAPAT KETERANGAN VKRN 43, PERSIL MENYALA, SISA STROOM 33.81 KWH. DENGAN NO METER 01114716895. MOHON DIBANTU.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107214",
                    "waktu_lapor": "01/02/2023 19:03:53",
                    "waktu_response": "01/02/2023 19:40:06",
                    "waktu_recovery": "01/02/2023 19:48:59",
                    "durasi_response_time": 2173,
                    "durasi_recovery_time": 533,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti salbiah",
                    "alamat_pelapor": "KP GEMPOL No.00 RT.1 RW.2 RIDO GALIH",
                    "no_telp_pelapor": "6285715773750",
                    "keterangan_pelapor": "token bapak saya diblokir tiba tiba. sehingga tidak bisa isi pulsa listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107217",
                    "waktu_lapor": "01/02/2023 19:04:11",
                    "waktu_response": "01/02/2023 20:37:25",
                    "waktu_recovery": "01/02/2023 20:39:49",
                    "durasi_response_time": 5594,
                    "durasi_recovery_time": 144,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Stanislaus Rio Putra",
                    "alamat_pelapor": "JL JOMBLANG TANAH PUT RT.1 RW.3 JOMBLANG",
                    "no_telp_pelapor": "6281475516100",
                    "keterangan_pelapor": "Mau tanya soal tagihan Februari apakah sudah keluar dan terbayar kan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020107218",
                    "waktu_lapor": "01/02/2023 19:04:17",
                    "waktu_response": "01/02/2023 19:05:07",
                    "waktu_recovery": "01/02/2023 20:25:02",
                    "durasi_response_time": 50,
                    "durasi_recovery_time": 4795,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rendi d",
                    "alamat_pelapor": "KP TEGAL PUTAT No.0 RT.2 RW.6 SUKASIRNA",
                    "no_telp_pelapor": "6281318905031",
                    "keterangan_pelapor": "beli token berkali kali tidak bissa masuk ke kWh menunjukkan gagal ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020107220",
                    "waktu_lapor": "01/02/2023 19:05:29",
                    "waktu_response": "01/02/2023 19:07:09",
                    "waktu_recovery": "01/02/2023 19:15:37",
                    "durasi_response_time": 100,
                    "durasi_recovery_time": 508,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI ",
                    "alamat_pelapor": "JL CAMAN BLOK A NO 17  RT007/05 KEL JT BENING KEC PD GEDE KOTA BEKASI. ACUAN LOKASI MASUK PERUMAHAN TAMAN BOUGENVIL ",
                    "no_telp_pelapor": "085216718287",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 17,64.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107224",
                    "waktu_lapor": "01/02/2023 19:05:59",
                    "waktu_response": "02/02/2023 08:50:48",
                    "waktu_recovery": "02/02/2023 09:37:46",
                    "durasi_response_time": 49489,
                    "durasi_recovery_time": 2818,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Henra Gunawan",
                    "alamat_pelapor": "Jalan Belanda, Dusun 2",
                    "no_telp_pelapor": "6285333231253",
                    "keterangan_pelapor": "Kos Anum",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020107226",
                    "waktu_lapor": "01/02/2023 19:06:24",
                    "waktu_response": "01/02/2023 19:40:44",
                    "waktu_recovery": "02/02/2023 04:25:55",
                    "durasi_response_time": 2060,
                    "durasi_recovery_time": 31511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mahfudli",
                    "alamat_pelapor": "JL MENTENG DALAM No.16 RT.11 RW.13 MENT DLM",
                    "no_telp_pelapor": "6285810140215",
                    "keterangan_pelapor": "kwh meter tertulis periksa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020107231",
                    "waktu_lapor": "01/02/2023 19:07:14",
                    "waktu_response": "01/02/2023 19:09:30",
                    "waktu_recovery": "01/02/2023 19:48:13",
                    "durasi_response_time": 136,
                    "durasi_recovery_time": 2323,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mayna Fashion",
                    "alamat_pelapor": "Jalan Panjaitan No 82 Kartoharjo",
                    "no_telp_pelapor": "6281232018048",
                    "keterangan_pelapor": "gagal ketika menginput token listrik yang baru di beli, padahal angka yang di masukkan sudah benar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107232",
                    "waktu_lapor": "01/02/2023 19:07:16",
                    "waktu_response": "01/02/2023 19:43:31",
                    "waktu_recovery": "01/02/2023 21:27:38",
                    "durasi_response_time": 2175,
                    "durasi_recovery_time": 6247,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusrifan",
                    "alamat_pelapor": "Jl. Taman Mahoni 5 Blok B 2 No.32",
                    "no_telp_pelapor": "62895705881414",
                    "keterangan_pelapor": "listrik tiba tiba mati",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020107233",
                    "waktu_lapor": "01/02/2023 19:07:21",
                    "waktu_response": "01/02/2023 19:15:27",
                    "waktu_recovery": "01/02/2023 19:16:38",
                    "durasi_response_time": 486,
                    "durasi_recovery_time": 71,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "001043285",
                    "nama_pelapor": "BP JESTA",
                    "alamat_pelapor": "JL. KARENSIH TIMUR 4 NO.77 RT-4 / RW-5 KEL. NGALIYAN KEC. NGALIYAN KOTA SEMARANG.",
                    "no_telp_pelapor": "08112616160",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG BARAT"
                },
                {
                    "no_laporan": "K5423020107234",
                    "waktu_lapor": "01/02/2023 19:07:36",
                    "waktu_response": "01/02/2023 19:10:12",
                    "waktu_recovery": "01/02/2023 21:07:22",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 7030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BASUKI",
                    "alamat_pelapor": "DS TANJUNG KEMALA No.1 LUBAI",
                    "no_telp_pelapor": "6282186962929",
                    "keterangan_pelapor": "gagal masukan pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020107235",
                    "waktu_lapor": "01/02/2023 19:07:48",
                    "waktu_response": "01/02/2023 19:40:15",
                    "waktu_recovery": "01/02/2023 19:49:06",
                    "durasi_response_time": 1947,
                    "durasi_recovery_time": 531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI GUNAWAN",
                    "alamat_pelapor": "GG DAWAI KP PAGAULAN     RT-13 / RW-5 NO 30 DS SUKARESMI KEC CIKARANG SELATAN BEKASI",
                    "no_telp_pelapor": "089675053603",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN. TGL 01/02/23 NO METER 14230087422 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA DATA P2APST BLOCKING PEMBELIAN, DAN PADA DATA AP2T TERDAPAT TS P2TL NAMUN BELUM MEMASUKI WAKTU JATUH TEMPO (PTL TIDAK PADAM) SIASA KWH 280",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107237",
                    "waktu_lapor": "01/02/2023 19:08:18",
                    "waktu_response": "02/02/2023 07:48:24",
                    "waktu_recovery": "02/02/2023 08:30:30",
                    "durasi_response_time": 45606,
                    "durasi_recovery_time": 2526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "Jl. Bogen II No.85",
                    "no_telp_pelapor": "6282192486172",
                    "keterangan_pelapor": "tolong bantuannya kenapa bulan februari ini listrik saya tarif nya naik nya banyak sekali",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020107238",
                    "waktu_lapor": "01/02/2023 19:08:18",
                    "waktu_response": "01/02/2023 20:01:18",
                    "waktu_recovery": "01/02/2023 20:41:33",
                    "durasi_response_time": 3180,
                    "durasi_recovery_time": 2415,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Sapta Wardana",
                    "alamat_pelapor": "JL IPIK GANDAMANAH CEULI BADAK No.0 RT.2 RW.5 TEGALMUNJU",
                    "no_telp_pelapor": "628117211075",
                    "keterangan_pelapor": "mohon info kenapa pengaduan sya di batalkan secara sepihak , mohon kami di bagian pelanggan diberikan surat dinas mengenai kendala di lapangan , setor tgl 30 belum ada solusi nya , klo ada kendala sampaikan kepada pelanggan , bukan di diamkan , segala tunggal selisih bayar mau pun timbul karena ada p2tl kemaren sdh kamu bayarkan hampir 10 JT lebih, dan PLN siap melayani tambah daya nya , tetapi SD sekarang tidak terlaksana, atas perhatiannya ucapkan tks ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107245",
                    "waktu_lapor": "01/02/2023 19:08:56",
                    "waktu_response": "01/02/2023 19:11:32",
                    "waktu_recovery": "01/02/2023 19:24:40",
                    "durasi_response_time": 156,
                    "durasi_recovery_time": 788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh sahril",
                    "alamat_pelapor": "DS SUNGE LEBAK No. 0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6281231145225",
                    "keterangan_pelapor": "PERIKSA ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020107246",
                    "waktu_lapor": "01/02/2023 19:09:12",
                    "waktu_response": "01/02/2023 21:26:21",
                    "waktu_recovery": "01/02/2023 21:33:28",
                    "durasi_response_time": 8229,
                    "durasi_recovery_time": 427,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PAZO",
                    "alamat_pelapor": "JL.VETERAN PASAR 8 NO.441 RT- RW- DSN 5A - KEL.MANUNGGAL KEC.LABUAN DELI KAB.DELI SERDANG - SUMUT // DEKAT POM BENSIN",
                    "no_telp_pelapor": "082362509393",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 39,1 KWH ( PTL MENYALA)//CC.12.AKMALUL\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN"
                },
                {
                    "no_laporan": "K5423020107249",
                    "waktu_lapor": "01/02/2023 19:09:29",
                    "waktu_response": "01/02/2023 19:13:39",
                    "waktu_recovery": "01/02/2023 19:55:04",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 2485,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Angga Ginanjar",
                    "alamat_pelapor": "KK BKS TIMUR REG C21 No.12 RT.000 RW.00 CIMUNING",
                    "no_telp_pelapor": "628128086892",
                    "keterangan_pelapor": "Beli token di mbanking, id pelanggan tiba2 error",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020107252",
                    "waktu_lapor": "01/02/2023 19:10:07",
                    "waktu_response": "01/02/2023 19:11:23",
                    "waktu_recovery": "01/02/2023 20:08:21",
                    "durasi_response_time": 76,
                    "durasi_recovery_time": 3418,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ema Nurvina",
                    "alamat_pelapor": "JL JL SELAT BETUNG NO.18 DR SAWIT",
                    "no_telp_pelapor": "6285771716400",
                    "keterangan_pelapor": "Input token GAGAL terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107255",
                    "waktu_lapor": "01/02/2023 19:10:29",
                    "waktu_response": "01/02/2023 19:12:58",
                    "waktu_recovery": "01/02/2023 19:16:03",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sdn1lenek",
                    "alamat_pelapor": "DS OTAK DESA RT. RW. LENEK",
                    "no_telp_pelapor": "6281997798868",
                    "keterangan_pelapor": "tidak bisa diisi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107257",
                    "waktu_lapor": "01/02/2023 19:10:50",
                    "waktu_response": "01/02/2023 19:12:32",
                    "waktu_recovery": "01/02/2023 19:14:15",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 103,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamba Allah",
                    "alamat_pelapor": "DS LANTEK TIMUR No. RT. RW. BANGKALAN",
                    "no_telp_pelapor": "62815642588544",
                    "keterangan_pelapor": "gagal masukkan token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107258",
                    "waktu_lapor": "01/02/2023 19:10:53",
                    "waktu_response": "01/02/2023 20:16:54",
                    "waktu_recovery": "01/02/2023 20:18:15",
                    "durasi_response_time": 3961,
                    "durasi_recovery_time": 81,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Setiono Tion",
                    "alamat_pelapor": "DK GADOG PARAKAN RT.02 RW.3 PWNEGORO",
                    "no_telp_pelapor": "6285299561822",
                    "keterangan_pelapor": "kwh di ganti jd boros pdhl pemakaian sama sprti kwh yg dulu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANJARNEGARA"
                },
                {
                    "no_laporan": "K5423020107259",
                    "waktu_lapor": "01/02/2023 19:11:03",
                    "waktu_response": "01/02/2023 19:14:20",
                    "waktu_recovery": "01/02/2023 19:48:06",
                    "durasi_response_time": 197,
                    "durasi_recovery_time": 2026,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mayna Fashion",
                    "alamat_pelapor": "Jalan Panjaitan No 82 Kartoharjo",
                    "no_telp_pelapor": "6281232018048",
                    "keterangan_pelapor": "gagal ketika menginput token listrik yang baru di beli, padahal angka yang di masukkan sudah benar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGANJUK"
                },
                {
                    "no_laporan": "K5423020107261",
                    "waktu_lapor": "01/02/2023 19:11:16",
                    "waktu_response": "01/02/2023 20:09:06",
                    "waktu_recovery": "01/02/2023 20:14:53",
                    "durasi_response_time": 3470,
                    "durasi_recovery_time": 347,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRISNA",
                    "alamat_pelapor": "JL TOINASA NO- RT 4/- DS TOINASA KEC PAMONA BARAT KAB POSO (DEKAT SMP PAMONA BARAT)",
                    "no_telp_pelapor": "081241796557",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/2023 PELANGGAN DENGAN NO METER 32143262627 TIDAK DAPAT MELAKUKAN INPUT TOKEN DENGAN KETERANGAN GAGAL. SISA 30 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TENTENA"
                },
                {
                    "no_laporan": "K5423020107262",
                    "waktu_lapor": "01/02/2023 19:11:09",
                    "waktu_response": "01/02/2023 19:17:29",
                    "waktu_recovery": "01/02/2023 19:53:10",
                    "durasi_response_time": 380,
                    "durasi_recovery_time": 2141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nova utami",
                    "alamat_pelapor": "Jl. H. Gemin No.76",
                    "no_telp_pelapor": "6281210897482",
                    "keterangan_pelapor": "gagal memasukkan token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107269",
                    "waktu_lapor": "01/02/2023 19:11:39",
                    "waktu_response": "01/02/2023 19:24:32",
                    "waktu_recovery": "01/02/2023 21:37:18",
                    "durasi_response_time": 773,
                    "durasi_recovery_time": 7966,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hisam Edi Purwanto",
                    "alamat_pelapor": "Jatipelem Diwek Jombang RT 04 RW 01",
                    "no_telp_pelapor": "62881036104620",
                    "keterangan_pelapor": "rencana hari ini tgl 1 februari 2023 akan melakukan pembayaran pertama kali setelah melakukan tambah daya di tgl 17 januari 2023 kemarin. akan tetapi tidak bisa melakukan pembayaran (pembayaran tidak berhasil. laporan yang tertera \\\"ID tidak ditemukan\\",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JOMBANG"
                },
                {
                    "no_laporan": "K5423020107277",
                    "waktu_lapor": "01/02/2023 19:13:01",
                    "waktu_response": "01/02/2023 19:35:29",
                    "waktu_recovery": "01/02/2023 21:08:38",
                    "durasi_response_time": 1348,
                    "durasi_recovery_time": 5589,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI",
                    "alamat_pelapor": "RUKO GRAHA BOULEVARD JLN GADING SERPONG KEL.CURUG SANGERENG KEC KELAPA DUA KAB TANGERANG BANTEN",
                    "no_telp_pelapor": "081283273706 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA : 65.29 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5123020101508",
                    "waktu_lapor": "01/02/2023 19:14:18",
                    "waktu_response": "01/02/2023 20:02:22",
                    "waktu_recovery": "01/02/2023 20:04:11",
                    "durasi_response_time": 2884,
                    "durasi_recovery_time": 109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022290598",
                    "nama_pelapor": "BP MULYANA ",
                    "alamat_pelapor": "KP BBK PARI                                 0 000 RT-000 / RW-00",
                    "no_telp_pelapor": "081220213837",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL  SETELAH UPDATE VKRN 43, SISA 437 KWH. PTL  NYALA. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO. TOKEN 27988546424827928688 DAN 10416756775229935555 SUDAH SESUAI. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107283",
                    "waktu_lapor": "01/02/2023 19:15:04",
                    "waktu_response": "01/02/2023 19:17:19",
                    "waktu_recovery": "01/02/2023 20:04:05",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 2806,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Setiawan",
                    "alamat_pelapor": "JL RY TAMBAK No.0 RT.1 RW.4",
                    "no_telp_pelapor": "6282143083617",
                    "keterangan_pelapor": "mau ngisi pulsa ada kendala periksa ..",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GIRI"
                },
                {
                    "no_laporan": "K5423020107285",
                    "waktu_lapor": "01/02/2023 19:15:21",
                    "waktu_response": "01/02/2023 20:17:24",
                    "waktu_recovery": "01/02/2023 20:38:04",
                    "durasi_response_time": 3723,
                    "durasi_recovery_time": 1240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN",
                    "alamat_pelapor": "JL.KAPUK MUARA GG.SAMARASA NO.48B RT 10 RW 04 KEL.KAPUK MUARA KEC.PENJARINGAN - JAKUT",
                    "no_telp_pelapor": "082233163539",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENANGANAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN , SISA 15,17 KWH (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020107287",
                    "waktu_lapor": "01/02/2023 19:15:28",
                    "waktu_response": "01/02/2023 19:16:32",
                    "waktu_recovery": "01/02/2023 20:00:21",
                    "durasi_response_time": 64,
                    "durasi_recovery_time": 2629,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIZKI ANDIKA PUTRA",
                    "alamat_pelapor": "JL SIRAJUDDIN RANI No.0 RT.0 RW.0 TOMBOLO",
                    "no_telp_pelapor": "6285757227754",
                    "keterangan_pelapor": "token tidak mau masuk.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K3223020100431",
                    "waktu_lapor": "01/02/2023 19:16:02",
                    "waktu_response": "01/02/2023 19:30:09",
                    "waktu_recovery": "01/02/2023 20:18:50",
                    "durasi_response_time": 847,
                    "durasi_recovery_time": 2921,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYO SAPTONO",
                    "alamat_pelapor": "JL NUSA JAYA PR GRIYA TORINA BLOK E NO. 6 RT-12 / RW-6 KEL PONDOK KRANJI KEC CITUTAT TIMUR KOTA TANGSEL, BELAKANG BINTARO PLAZA, DEKAT STASIUN PONDOK KRANJI",
                    "no_telp_pelapor": "081908202018",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGELUHKAN SISA KWH PELANGGAN CEPAT HABIS SEJAK PERGANTIAN METERAN SEBULAN TERKAHIR, TOKEN SEBESAR RP. 50.000 HANYA DIGUNAKAN SELAMA 1 HARI YANG BIASANYA HABIS SELAMA 2 HARI, PEMAKAIAN DILOKASI NORMAL DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020107290",
                    "waktu_lapor": "01/02/2023 19:16:07",
                    "waktu_response": "01/02/2023 19:19:38",
                    "waktu_recovery": "01/02/2023 19:36:27",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 1009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diana Natalia Mamentu",
                    "alamat_pelapor": "JL RSS KOKA",
                    "no_telp_pelapor": "6285240055454",
                    "keterangan_pelapor": "meter sudah di cabut ketika tidak ada orang di rumah, padahal setiap bulan kami selalu membayar tagihan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANIKI"
                },
                {
                    "no_laporan": "K5423020107293",
                    "waktu_lapor": "01/02/2023 19:17:17",
                    "waktu_response": "01/02/2023 19:18:30",
                    "waktu_recovery": "01/02/2023 19:27:51",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti nurajilah",
                    "alamat_pelapor": "JL HARAPAN JAYA No.0 RT.0",
                    "no_telp_pelapor": "6285769879198",
                    "keterangan_pelapor": "ingin tambah daya dari daya 900watt ke 1300watt",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020107302",
                    "waktu_lapor": "01/02/2023 19:18:39",
                    "waktu_response": "01/02/2023 19:29:11",
                    "waktu_recovery": "01/02/2023 21:10:33",
                    "durasi_response_time": 632,
                    "durasi_recovery_time": 6082,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gusri muharomy",
                    "alamat_pelapor": "JL KAKAP 6 PERUMNAS No.17 RT.6 RW.9",
                    "no_telp_pelapor": "6282123097774",
                    "keterangan_pelapor": "mohon bantuannya untuk kedua x nya saya isi token selalu gagal tidak bisa masuk2..mohon bantuannya Team terima kasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107303",
                    "waktu_lapor": "01/02/2023 19:18:42",
                    "waktu_response": "01/02/2023 19:22:29",
                    "waktu_recovery": "01/02/2023 20:10:29",
                    "durasi_response_time": 227,
                    "durasi_recovery_time": 2880,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rusdianto",
                    "alamat_pelapor": "jln. Majenang RT 03 makroman ",
                    "no_telp_pelapor": "6285787917623",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5423020107304",
                    "waktu_lapor": "01/02/2023 19:18:57",
                    "waktu_response": "01/02/2023 19:29:30",
                    "waktu_recovery": "01/02/2023 21:35:52",
                    "durasi_response_time": 633,
                    "durasi_recovery_time": 7582,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ASMINAH ",
                    "alamat_pelapor": "KP KENANGA GG MASJID RT 03 RW 02 NO. - KEL KENANGA  KEC CIPONDOH KOTA TANGERANG ",
                    "no_telp_pelapor": "081212873083",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER : 14040699648 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2PST SILAHKAN KIRIM DIL PREPAID. SISA 302 KWH \\n\\nPELANGGAN MELAPOR ULANG 12G0N3A/081212873083/20:46/CC.54.MUHAJIR",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107310",
                    "waktu_lapor": "01/02/2023 19:19:44",
                    "waktu_response": "01/02/2023 20:16:01",
                    "waktu_recovery": "01/02/2023 20:29:59",
                    "durasi_response_time": 3377,
                    "durasi_recovery_time": 838,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Darmiah",
                    "alamat_pelapor": "PR HAMSIH No.00 RT.2 RW.3 TAMALANREA",
                    "no_telp_pelapor": "6281241041787",
                    "keterangan_pelapor": "nomor token selalu gagal saat di isi vocher",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107311",
                    "waktu_lapor": "01/02/2023 19:19:58",
                    "waktu_response": "01/02/2023 19:35:49",
                    "waktu_recovery": "01/02/2023 19:45:53",
                    "durasi_response_time": 951,
                    "durasi_recovery_time": 604,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DEDI",
                    "alamat_pelapor": "JL GUNUNG  KLABAD NO 50 RT 3/16 KEL KUNCIRAN INDAH KEC PINANG KOTA TANGERANG",
                    "no_telp_pelapor": "081119157442",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN ATAS LONJAKAN REK FEB 23  ST AW =85.062 ST AK = 86.002 ST APP TGL 01/02/23 = 86.115, RUMAH KOSONG ( BEKERJA ) . PELANGGAN MENGINGINKAN TAGIHAN TSB DAPAT DIANGSUR",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107318",
                    "waktu_lapor": "01/02/2023 19:20:44",
                    "waktu_response": "01/02/2023 19:27:20",
                    "waktu_recovery": "01/02/2023 20:45:55",
                    "durasi_response_time": 396,
                    "durasi_recovery_time": 4715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAIDAR",
                    "alamat_pelapor": "KP NANGGEWER RT002 RW 002 DESA LABANSARI KEC CIKARANG TIMUR BEKASI",
                    "no_telp_pelapor": "085719038436",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT  MELAKUKAN INPUT TOKEN DISPLAY TERTERA USANG  PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 30/01/2023 SEBESAR \\nRP. 20.000 ,- DENGAN NOMOR TOKEN 27986305938927635591 DAN SISA KWH 1676.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107322",
                    "waktu_lapor": "01/02/2023 19:21:02",
                    "waktu_response": "01/02/2023 19:23:03",
                    "waktu_recovery": "01/02/2023 20:00:56",
                    "durasi_response_time": 121,
                    "durasi_recovery_time": 2273,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "juned b",
                    "alamat_pelapor": "KP HANTAP No. RT.3 RW.7",
                    "no_telp_pelapor": "6285691375154",
                    "keterangan_pelapor": "1 rumah padam",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RANGKASBITUNG"
                },
                {
                    "no_laporan": "K5423020107325",
                    "waktu_lapor": "01/02/2023 19:21:07",
                    "waktu_response": "01/02/2023 19:22:37",
                    "waktu_recovery": "01/02/2023 19:47:21",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 1484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107327",
                    "waktu_lapor": "01/02/2023 19:21:16",
                    "waktu_response": "01/02/2023 20:06:36",
                    "waktu_recovery": "01/02/2023 21:33:56",
                    "durasi_response_time": 2720,
                    "durasi_recovery_time": 5240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ronny marcel tanwar",
                    "alamat_pelapor": "JL DDOPULI BLOK C8/00 No.0",
                    "no_telp_pelapor": "6282188850705",
                    "keterangan_pelapor": "Mau pindah KWH meter",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAKKUKANG"
                },
                {
                    "no_laporan": "K5123020101521",
                    "waktu_lapor": "01/02/2023 19:21:42",
                    "waktu_response": "01/02/2023 19:30:39",
                    "waktu_recovery": "01/02/2023 20:08:55",
                    "durasi_response_time": 537,
                    "durasi_recovery_time": 2296,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIROMAN ",
                    "alamat_pelapor": "KP CIPAKU, RT : 2, RW : 11, KEL SUKATANI, KEC CILAWU, KAB. GARUT, JAWA BARAT",
                    "no_telp_pelapor": "081222253911",
                    "keterangan_pelapor": "PELANGGAN SUDAH MELAKUKKAN PENGAJUAN PERMOHONAN UBAH TARI (DATANG KE KANTOR RAYON) DARI TARI R2T KE TARIF BISNIS DAYA 3500 SUDAH ADA SURVEY DARI PETUGAS TAPI BELUM ADA REALISASI MOHON BANTUANYA KONFIRMASI KE PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GARUT KOTA"
                },
                {
                    "no_laporan": "K5423020107332",
                    "waktu_lapor": "01/02/2023 19:21:36",
                    "waktu_response": "01/02/2023 19:22:35",
                    "waktu_recovery": "01/02/2023 21:49:48",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 8833,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DENI ",
                    "alamat_pelapor": "JL. VILLA MUTIARA BLOK AE NO 6, RT 001 RW004 SAWAH BARU, CIPUTAT",
                    "no_telp_pelapor": "087870705537",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEB 2023 BELUM TERBIT TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107333",
                    "waktu_lapor": "01/02/2023 19:21:39",
                    "waktu_response": "01/02/2023 19:27:26",
                    "waktu_recovery": "01/02/2023 20:08:07",
                    "durasi_response_time": 347,
                    "durasi_recovery_time": 2441,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI ",
                    "alamat_pelapor": "PR PONDOK NURMAYA 2 NO 8 JL BINTARA 17 RT 13 RW 2 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI // ACUAN DEKAT KANTOR KECAMATAN ",
                    "no_telp_pelapor": "081239991630",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH TDK MENGETAHUI (PTL NYALA) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107334",
                    "waktu_lapor": "01/02/2023 19:21:39",
                    "waktu_response": "01/02/2023 19:28:39",
                    "waktu_recovery": "02/02/2023 06:27:08",
                    "durasi_response_time": 420,
                    "durasi_recovery_time": 39509,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didik Listianto",
                    "alamat_pelapor": "jln soekarno hatta gg family",
                    "no_telp_pelapor": "6282177149992",
                    "keterangan_pelapor": "beberapa bulan ini pencatat kwh meter tidak sesuai dngan yang di meteran.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020107336",
                    "waktu_lapor": "01/02/2023 19:22:18",
                    "waktu_response": "01/02/2023 20:22:52",
                    "waktu_recovery": "01/02/2023 21:34:13",
                    "durasi_response_time": 3634,
                    "durasi_recovery_time": 4281,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "KP PONDOK MANGGIS JL PAHLAWAN SABEKI NO 41 RT 3/3 KEL BOJONG BARU KEC BOJONGGEDE KAB BOGOR (SEBLAH WARTEG)",
                    "no_telp_pelapor": "089678609060",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN . TGL 01/02/23 PELANGGAN MENGAJUKAN PROSES PD NAMUN STATUS PADA AP2T ( Id Pel ini masih dalam proses permohonan! . ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOJONGGEDE"
                },
                {
                    "no_laporan": "K5423020107337",
                    "waktu_lapor": "01/02/2023 19:22:44",
                    "waktu_response": "01/02/2023 19:51:07",
                    "waktu_recovery": "02/02/2023 01:49:38",
                    "durasi_response_time": 1703,
                    "durasi_recovery_time": 21511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sodikin jani",
                    "alamat_pelapor": "Blandit Timur RT 10 RW 04 Wonorejo singosari malang",
                    "no_telp_pelapor": "6281334327670",
                    "keterangan_pelapor": "Penyambungan baru tidak bisa info untuk pembatalan / proses restitusi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SINGOSARI"
                },
                {
                    "no_laporan": "K5423020107340",
                    "waktu_lapor": "01/02/2023 19:22:59",
                    "waktu_response": "01/02/2023 19:26:30",
                    "waktu_recovery": "01/02/2023 19:56:22",
                    "durasi_response_time": 211,
                    "durasi_recovery_time": 1792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ridwan",
                    "alamat_pelapor": "KP BOJONG RAWA LELE No. RT.6 RW.13 JATI MAKMU",
                    "no_telp_pelapor": "6285700247284",
                    "keterangan_pelapor": "Mohon di bantu kWh saya tidak bisa isi pulsa, pulsanya sudah mau habis. terimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107343",
                    "waktu_lapor": "01/02/2023 19:23:15",
                    "waktu_response": "01/02/2023 20:28:23",
                    "waktu_recovery": "01/02/2023 20:42:19",
                    "durasi_response_time": 3908,
                    "durasi_recovery_time": 836,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rake Lingga Adhi Sanjaya",
                    "alamat_pelapor": "PR TAMAN BERINGIN ELOK II No.19 RT.0 RW.0 NGALIYAN",
                    "no_telp_pelapor": "6281326670355",
                    "keterangan_pelapor": "token berhasil dibayar tapi tdk ada kode token nya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOJA"
                },
                {
                    "no_laporan": "K5423020107345",
                    "waktu_lapor": "01/02/2023 19:23:19",
                    "waktu_response": "01/02/2023 19:36:03",
                    "waktu_recovery": "01/02/2023 19:50:42",
                    "durasi_response_time": 764,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh haryanto",
                    "alamat_pelapor": "JL BALAI DESA LAMA , KEL KADEMANGAN No.",
                    "no_telp_pelapor": "6281212400678",
                    "keterangan_pelapor": "Pengajuan tambah daya sudah 1 bulan, namun belum ada progress pemasangan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107348",
                    "waktu_lapor": "01/02/2023 19:23:37",
                    "waktu_response": "01/02/2023 19:27:29",
                    "waktu_recovery": "01/02/2023 20:46:08",
                    "durasi_response_time": 232,
                    "durasi_recovery_time": 4719,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reza fahlevi",
                    "alamat_pelapor": "KP SRENGSENG No. RT.2 RW.2 SUKAMULYA",
                    "no_telp_pelapor": "6287827957766",
                    "keterangan_pelapor": "tidak bisa masukan kode token, keterangan di GAGAL",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5323020100846",
                    "waktu_lapor": "01/02/2023 19:23:39",
                    "waktu_response": "01/02/2023 19:23:56",
                    "waktu_recovery": "01/02/2023 19:45:26",
                    "durasi_response_time": 17,
                    "durasi_recovery_time": 1290,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01327622070",
                    "nama_pelapor": "BPK IYUH",
                    "alamat_pelapor": "JL. KEMBAR TIMUR 2 NO.28 RT 1 RW 7 KEL. ANCOL KEC. REGOL KOTA BANDUNG.",
                    "no_telp_pelapor": "0225208702",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN LPB KET.GAGAL (SETELAH UPDATE VKRN 43) SISA 54.54 KWH NO.METER 01327622070",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107351",
                    "waktu_lapor": "01/02/2023 19:23:56",
                    "waktu_response": "01/02/2023 19:40:24",
                    "waktu_recovery": "01/02/2023 19:49:45",
                    "durasi_response_time": 988,
                    "durasi_recovery_time": 561,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitriyanti",
                    "alamat_pelapor": "Jl. Waru Blok F11 No.01CC-01CD Delta Silicon 2",
                    "no_telp_pelapor": "6289618483539",
                    "keterangan_pelapor": "gak bisa isi token gagal toker ter blokir",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107352",
                    "waktu_lapor": "01/02/2023 19:24:04",
                    "waktu_response": "01/02/2023 20:17:09",
                    "waktu_recovery": "01/02/2023 20:37:58",
                    "durasi_response_time": 3185,
                    "durasi_recovery_time": 1249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP LIMING LHE",
                    "alamat_pelapor": "JL KEBON JERUK 3 NO 1 F RT 02 RW 04 KEL MAPAR KEC TAMANSARI KOTA JAKARTA BARAT ACUAN : TUNAS 2000 / BMW ",
                    "no_telp_pelapor": "0216296012",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020104591, APP MIRING DARI KEDUDUKANNYA PTL MENYALA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020107354",
                    "waktu_lapor": "01/02/2023 19:24:01",
                    "waktu_response": "01/02/2023 19:58:07",
                    "waktu_recovery": "01/02/2023 20:34:14",
                    "durasi_response_time": 2046,
                    "durasi_recovery_time": 2167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Emanuel Lawe Liwu",
                    "alamat_pelapor": "jln gatotsubroto, gang Akasia rt10 rw 1 sei Bedungun",
                    "no_telp_pelapor": "6281253070112",
                    "keterangan_pelapor": "meteran listrik muncul tulisan PERIKSA mohon kirim kode temper di no  wa 081253070112",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG REDEB"
                },
                {
                    "no_laporan": "K5423020107356",
                    "waktu_lapor": "01/02/2023 19:24:11",
                    "waktu_response": "01/02/2023 19:26:42",
                    "waktu_recovery": "01/02/2023 19:56:12",
                    "durasi_response_time": 151,
                    "durasi_recovery_time": 1770,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERU",
                    "alamat_pelapor": "JL H GEMIN KP CAKUNG KEL. JATI KRAMAT No.0 RT.4 RW.2 JATIASIH",
                    "no_telp_pelapor": "6281386821137",
                    "keterangan_pelapor": "Kwh / meteran tidak bisa di isi pulsa , ket GAGAL",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107358",
                    "waktu_lapor": "01/02/2023 19:24:48",
                    "waktu_response": "01/02/2023 19:32:40",
                    "waktu_recovery": "01/02/2023 19:35:50",
                    "durasi_response_time": 472,
                    "durasi_recovery_time": 190,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arie Sucahyo",
                    "alamat_pelapor": "PR SUMBER TAMAN INDAH No. 6 RT.005 RW.07 WONOASIH",
                    "no_telp_pelapor": "6285735055442",
                    "keterangan_pelapor": "Tagihan saya kok tinggi di bulan ini? padahal rumah saya kosong sejak bulan Desember.tapi tagihan saya malah lebih tinggi dari bulan sebelumnya.apakah tidak di cek kWH meter di rumah saya?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020107359",
                    "waktu_lapor": "01/02/2023 19:25:11",
                    "waktu_response": "01/02/2023 19:27:39",
                    "waktu_recovery": "01/02/2023 20:46:29",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 4730,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. EKO ",
                    "alamat_pelapor": "PR MAHAKARYA RESIDENCE C11 R NO 34   RT-- / RW-- 1/11 DS . SUKA MANAH KEC. SUKA TANI KAB BEKASI || DEKAT DENGAN FASOS PEKARANGAN",
                    "no_telp_pelapor": "0895801876150",
                    "keterangan_pelapor": "LEBIH TAGIH, REK JANUARI 2022 STAND AKHIR : 11 (DATA PADA ACMT : 11) DAN STAN 01/02/2023 ADALAH 149 RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107364",
                    "waktu_lapor": "01/02/2023 19:25:39",
                    "waktu_response": "01/02/2023 19:37:55",
                    "waktu_recovery": "01/02/2023 19:45:36",
                    "durasi_response_time": 736,
                    "durasi_recovery_time": 461,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000839097",
                    "nama_pelapor": "BP MOCH APRII",
                    "alamat_pelapor": "JL. BUKANAGARA RT.05 RW.02 KEC. LEMBANG, KAB. BANDUNG BARAT, JAWA BARAT 40391 . RUMAH WARNA UNGU PAS TANJAKAN BETON SEBELAH KANAN JALAN (ARAH GUNUNG BATU)",
                    "no_telp_pelapor": "085163572727",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA : 233,54 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020107368",
                    "waktu_lapor": "01/02/2023 19:26:20",
                    "waktu_response": "01/02/2023 19:35:32",
                    "waktu_recovery": "01/02/2023 20:25:04",
                    "durasi_response_time": 552,
                    "durasi_recovery_time": 2972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni Ari Firmanjaya",
                    "alamat_pelapor": "JL BUDAYA PAMPANG No.",
                    "no_telp_pelapor": "6282358380706",
                    "keterangan_pelapor": "selamat malam, mohon ijin mengajukan keluhan terkait Listrik Padam di hanya d rumah kami & beberapa saat Daya Listrik tidak stabil sesaat kemudian meteran berbunyi secara berkala, contoh: \\\"tuk...\\\". mohon agar bisa dibantu menyelesaikan masalah ini ¿",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMARINDA ILIR"
                },
                {
                    "no_laporan": "K5423020107376",
                    "waktu_lapor": "01/02/2023 19:27:03",
                    "waktu_response": "01/02/2023 19:32:43",
                    "waktu_recovery": "01/02/2023 19:43:15",
                    "durasi_response_time": 340,
                    "durasi_recovery_time": 632,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "musa maulana",
                    "alamat_pelapor": "Jl bandungrejo rt 002/005",
                    "no_telp_pelapor": "62882009074452",
                    "keterangan_pelapor": "assalamualaikum , saya minta tolong , saya tidak mengerti gimana caranya,,saya sudah mengisi token tp selalu gagal padahal angka nya benar semua tp ada tulisan gagal terus ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GRATI"
                },
                {
                    "no_laporan": "K5423020107388",
                    "waktu_lapor": "01/02/2023 19:28:02",
                    "waktu_response": "01/02/2023 19:31:26",
                    "waktu_recovery": "01/02/2023 20:22:49",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 3083,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "08973995403",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106010, LEBIH TAGIH. ST AK REK FEB/2023 = 16263, ST APP TGL 01/02/2023 = 16002. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT LAPORAN K5423010202732 DAN K5223020100446. LAPOR KEMBALI.CC.54.YANTI.SM//INFO PELANGGAN SUDAH DIHUBUNGI NAMUN HANYA KONFIRMASI, MOHON SEGERA DITINDAKLANJUTI. CC.54.PRAYOGA.SM//",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020107396",
                    "waktu_lapor": "01/02/2023 19:28:53",
                    "waktu_response": "01/02/2023 19:41:39",
                    "waktu_recovery": "01/02/2023 20:51:24",
                    "durasi_response_time": 766,
                    "durasi_recovery_time": 4185,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti nurajilah",
                    "alamat_pelapor": "JL HARAPAN JAYA No.0 RT.0",
                    "no_telp_pelapor": "6285769879198",
                    "keterangan_pelapor": "ingin tambah daya dari daya 900watt ke 1300watt",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TELUK BETUNG"
                },
                {
                    "no_laporan": "K5423020107397",
                    "waktu_lapor": "01/02/2023 19:29:02",
                    "waktu_response": "01/02/2023 19:41:28",
                    "waktu_recovery": "01/02/2023 20:02:07",
                    "durasi_response_time": 746,
                    "durasi_recovery_time": 1239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aswat J. Hamzah",
                    "alamat_pelapor": "desa laluin",
                    "no_telp_pelapor": "6285217061035",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SOA SIU"
                },
                {
                    "no_laporan": "K5423020107400",
                    "waktu_lapor": "01/02/2023 19:29:36",
                    "waktu_response": "01/02/2023 19:40:14",
                    "waktu_recovery": "01/02/2023 21:17:14",
                    "durasi_response_time": 638,
                    "durasi_recovery_time": 5820,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dwi setiawan",
                    "alamat_pelapor": "KK GRAHA SIENA BLK M.11 No.6 CIKUPA",
                    "no_telp_pelapor": "6285642270351",
                    "keterangan_pelapor": "token tidak masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107405",
                    "waktu_lapor": "01/02/2023 19:30:05",
                    "waktu_response": "01/02/2023 19:39:12",
                    "waktu_recovery": "01/02/2023 20:13:35",
                    "durasi_response_time": 547,
                    "durasi_recovery_time": 2063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "JL KH MUHAMAD DAHLAN NO 11 KP TANJAKAN RT-3 / RW-1 DS TANJAKAN KEC RAJEG KAB TANGERANG ACUAN \\nSETEMPAT SMK RIZKY PUTRA HARAPAN",
                    "no_telp_pelapor": "02159355172",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KARENA UPDATE VKRN 43. PTL TIDAK PADAM. SISA 38 KWH. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107406",
                    "waktu_lapor": "01/02/2023 19:30:15",
                    "waktu_response": "01/02/2023 19:38:52",
                    "waktu_recovery": "01/02/2023 19:52:06",
                    "durasi_response_time": 517,
                    "durasi_recovery_time": 794,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu andini riyanti",
                    "alamat_pelapor": "DN NAMPES No. 0 RT.001 RW.01 NOGOSARI",
                    "no_telp_pelapor": "6281938856379",
                    "keterangan_pelapor": "Nomor token listrik terblokir\\nsaya mau isi token via dana tapi tertera nomor pelanggan diblokir ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020107415",
                    "waktu_lapor": "01/02/2023 19:31:51",
                    "waktu_response": "01/02/2023 19:37:37",
                    "waktu_recovery": "01/02/2023 19:52:20",
                    "durasi_response_time": 346,
                    "durasi_recovery_time": 883,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PRIMA ",
                    "alamat_pelapor": "KP DAMPIT RT 1 RW 8, MEKARJAYA, CIOMAS, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081288242435",
                    "keterangan_pelapor": "TGL 09/12/22 PROSES PB (R1MT/900 VA) DENGAN NO AGENDA 538319912212098610 DAN NO REG 5383112167966 . TGL 10/12/22 BP DAN STROOM AWAL TELAH DILUNASI . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR KOTA"
                },
                {
                    "no_laporan": "K5423020107420",
                    "waktu_lapor": "01/02/2023 19:32:42",
                    "waktu_response": "01/02/2023 21:43:53",
                    "waktu_recovery": "01/02/2023 21:53:11",
                    "durasi_response_time": 7871,
                    "durasi_recovery_time": 558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad fauzi",
                    "alamat_pelapor": "DN GUNDUL SOKET LAOK No.0 RT.0 RW.0 TRAGAH",
                    "no_telp_pelapor": "6287849440461",
                    "keterangan_pelapor": "tidak muncul angka d materannya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANGKALAN"
                },
                {
                    "no_laporan": "K5423020107427",
                    "waktu_lapor": "01/02/2023 19:34:11",
                    "waktu_response": "01/02/2023 19:55:27",
                    "waktu_recovery": "01/02/2023 19:57:03",
                    "durasi_response_time": 1276,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SITI DURRIATUL HASANAH",
                    "alamat_pelapor": "DN KRAJAN KALIKAJAR WETAN No. RT.4 RW.2",
                    "no_telp_pelapor": "6285232689310",
                    "keterangan_pelapor": "TOKEN LISTRIK DIMASUKKAN SLALU GAGAL SAMPAI 2 KALI",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KRAKSAAN"
                },
                {
                    "no_laporan": "K5423020107428",
                    "waktu_lapor": "01/02/2023 19:34:26",
                    "waktu_response": "01/02/2023 19:36:41",
                    "waktu_recovery": "01/02/2023 20:39:49",
                    "durasi_response_time": 135,
                    "durasi_recovery_time": 3788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "popo boys",
                    "alamat_pelapor": "JL PURI MATAHARI G09 No. RT. RW.",
                    "no_telp_pelapor": "6281333206606",
                    "keterangan_pelapor": "MINTAK TOLONG DI CETAKKAN TAGIHAN BULAN INI..\\n\\nTRIMS",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMPANG"
                },
                {
                    "no_laporan": "K5423020107431",
                    "waktu_lapor": "01/02/2023 19:34:52",
                    "waktu_response": "01/02/2023 19:45:50",
                    "waktu_recovery": "01/02/2023 20:11:13",
                    "durasi_response_time": 658,
                    "durasi_recovery_time": 1523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIONISIUS PUSPA ARI",
                    "alamat_pelapor": "PR PALEM PERTIWI S No.20 RT.0 RW.0 MENGANTI",
                    "no_telp_pelapor": "6285648236364",
                    "keterangan_pelapor": "tulisan \\\"periksa\\",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MENGANTI"
                },
                {
                    "no_laporan": "K5423020107432",
                    "waktu_lapor": "01/02/2023 19:34:56",
                    "waktu_response": "01/02/2023 20:05:19",
                    "waktu_recovery": "01/02/2023 20:07:14",
                    "durasi_response_time": 1823,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohzain Putra",
                    "alamat_pelapor": "DS LARANGAN NYORMANIS 195 No. BLEGA",
                    "no_telp_pelapor": "6287722887429",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107434",
                    "waktu_lapor": "01/02/2023 19:35:29",
                    "waktu_response": "01/02/2023 19:36:53",
                    "waktu_recovery": "01/02/2023 21:09:25",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 5552,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "zaenudin",
                    "alamat_pelapor": "kp bungaok rt 05 rw 03",
                    "no_telp_pelapor": "6289648341975",
                    "keterangan_pelapor": "masukan token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107452",
                    "waktu_lapor": "01/02/2023 19:38:16",
                    "waktu_response": "01/02/2023 19:50:52",
                    "waktu_recovery": "01/02/2023 19:56:30",
                    "durasi_response_time": 756,
                    "durasi_recovery_time": 338,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ARDIN/IQSAM ELFANA",
                    "alamat_pelapor": "JL RAYA HANKAM No. RT.4 RW.2 JATIRAHAYU",
                    "no_telp_pelapor": "6281399687245",
                    "keterangan_pelapor": "listrik mati,mau diisi token ngga' bisa,tulisannya gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107456",
                    "waktu_lapor": "01/02/2023 19:38:39",
                    "waktu_response": "01/02/2023 19:52:22",
                    "waktu_recovery": "01/02/2023 20:58:06",
                    "durasi_response_time": 823,
                    "durasi_recovery_time": 3944,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lili Susanti",
                    "alamat_pelapor": "Jl.situ Pitara siwagandu no.3B ",
                    "no_telp_pelapor": "6281387307574",
                    "keterangan_pelapor": "LCD bermasalah.pemakaian token kWh cepat habis (50rb habis sehari)",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020107467",
                    "waktu_lapor": "01/02/2023 19:39:59",
                    "waktu_response": "01/02/2023 20:12:06",
                    "waktu_recovery": "01/02/2023 20:26:03",
                    "durasi_response_time": 1927,
                    "durasi_recovery_time": 837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hermawan",
                    "alamat_pelapor": "JL VIKTORIA KOMP JATI RESIDENCE RT5RW6 No.",
                    "no_telp_pelapor": "6282126668566",
                    "keterangan_pelapor": "sudah beli tidak dikirim no tokennya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020107469",
                    "waktu_lapor": "01/02/2023 19:40:20",
                    "waktu_response": "01/02/2023 19:43:11",
                    "waktu_recovery": "01/02/2023 19:44:31",
                    "durasi_response_time": 171,
                    "durasi_recovery_time": 80,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RULLY TEGUH",
                    "alamat_pelapor": "JL LAPANGAN GOLF No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282163016888",
                    "keterangan_pelapor": "sehubungan dengan no. 1290630000600, saya ada memesan untuk pemasangan semantara di jl jamin Ginting sebelum SPBU pancur batu.. kira kira kapan ya bisa di pasang dan digunakan. terimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020107470",
                    "waktu_lapor": "01/02/2023 19:40:28",
                    "waktu_response": "01/02/2023 19:40:52",
                    "waktu_recovery": "01/02/2023 19:42:05",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 73,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIDI HABIBI",
                    "alamat_pelapor": "KP SUMURANJA BARU RT 17/07 No.",
                    "no_telp_pelapor": "6281210361466",
                    "keterangan_pelapor": "Saya tidak bisa beli token, mohon bantuannya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107473",
                    "waktu_lapor": "01/02/2023 19:40:46",
                    "waktu_response": "01/02/2023 19:54:02",
                    "waktu_recovery": "01/02/2023 21:00:21",
                    "durasi_response_time": 796,
                    "durasi_recovery_time": 3979,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIJJAYA ",
                    "alamat_pelapor": "PR GOLDEN PALEM RESIDENCE CLUSTER CANARY BLOK C NO 21 KEC PEGADUNGAN KEL KALIDERES ",
                    "no_telp_pelapor": "081280647901",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM ) TERSISA 291,21 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020107480",
                    "waktu_lapor": "01/02/2023 19:41:46",
                    "waktu_response": "01/02/2023 19:59:15",
                    "waktu_recovery": "01/02/2023 20:01:32",
                    "durasi_response_time": 1049,
                    "durasi_recovery_time": 137,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jumini Khaerunisa",
                    "alamat_pelapor": "KP SETIA SERANG No.0 RT.002 RW.04 KLANGENAN",
                    "no_telp_pelapor": "6289673175231",
                    "keterangan_pelapor": "tagihan tidak sesuai dengan angka meteran",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBER"
                },
                {
                    "no_laporan": "K5423020107482",
                    "waktu_lapor": "01/02/2023 19:42:10",
                    "waktu_response": "01/02/2023 19:58:05",
                    "waktu_recovery": "01/02/2023 21:40:14",
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 6129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arianto Nugroho",
                    "alamat_pelapor": "Cluster Baiti 2 no C-15, Jl H Udin Rt/Rw 003/004",
                    "no_telp_pelapor": "6281299222285",
                    "keterangan_pelapor": "pembelian token hilang belum sempat isi atau di simpan, akhiry saya lakukan pembelian ulang",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020107483",
                    "waktu_lapor": "01/02/2023 19:42:46",
                    "waktu_response": "01/02/2023 20:37:08",
                    "waktu_recovery": "01/02/2023 20:59:43",
                    "durasi_response_time": 3262,
                    "durasi_recovery_time": 1355,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUSTOMI",
                    "alamat_pelapor": "JL RAYA KRESEK KP TEGAL KALIBARU NO.57 RT 4/4 KEL BALARAJA KEC BALARAJA KAB TANGERANG (BELAKANG SMA MANDIRI)",
                    "no_telp_pelapor": "081234901032",
                    "keterangan_pelapor": "\\nPADA TGL 01/02/2023 DILAKUKAN PERGANTIAN APP METER DIKARENAKAN PEREMAJAAN OLEH PETUGAS NO METER 14008290414 PADA APP TERSISA 80 KWH. PELANGGAN MEMINTA DI KONBVERSIKAN KE APP BARU NO METER 45102686321.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107486",
                    "waktu_lapor": "01/02/2023 19:43:32",
                    "waktu_response": "01/02/2023 19:59:27",
                    "waktu_recovery": "01/02/2023 20:39:10",
                    "durasi_response_time": 955,
                    "durasi_recovery_time": 2383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000088181760",
                    "nama_pelapor": "IBU SRI NURHAYATI",
                    "alamat_pelapor": "JL. NAYAR 1 NO. 28 RT 2  RW 12 KK KRANJI KEL. KRANJI KEC. BEKASI BARAT KOTA BEKASI DEKAT MASJID LDII AN NAJAH ",
                    "no_telp_pelapor": "08129517515",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 74.2 KWH.\\nNO TOKEN 69160339106107296267\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107490",
                    "waktu_lapor": "01/02/2023 19:44:08",
                    "waktu_response": "01/02/2023 20:28:36",
                    "waktu_recovery": "02/02/2023 09:21:04",
                    "durasi_response_time": 2668,
                    "durasi_recovery_time": 46348,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "PERUM GRAND SINAR MUTIARA NO 17 RT 9/2 KEL KEDUNG MUNDU KEC TEMBALANG KOTA SEMARANG ACUAN: PR SEJATI",
                    "no_telp_pelapor": "081329750444",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 29.07 KWH, NO TOKEN 6399 6386 9695 5488 4450",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020107491",
                    "waktu_lapor": "01/02/2023 19:44:12",
                    "waktu_response": "01/02/2023 19:46:49",
                    "waktu_recovery": "01/02/2023 19:48:14",
                    "durasi_response_time": 157,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.SYAKIRIN",
                    "alamat_pelapor": "DN BENGKUNG RT. RW. KARANG BAR",
                    "no_telp_pelapor": "6285936551233",
                    "keterangan_pelapor": "token pulsa listrik tidak bisa masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107493",
                    "waktu_lapor": "01/02/2023 19:44:51",
                    "waktu_response": "01/02/2023 19:50:27",
                    "waktu_recovery": "01/02/2023 19:52:19",
                    "durasi_response_time": 336,
                    "durasi_recovery_time": 112,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M. MUKMIN SARIFUDIN ",
                    "alamat_pelapor": "JL RAYA PLTM LAMBUR KEL LAMBUR KEC KANDANG SERANG KAB PEKALONGAN ",
                    "no_telp_pelapor": "081290791980",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, SEKITAR BULAN AGUSTUS 22 PENGAJUAN PROSES PENAMBAHAN JARINGAN DI  DIKARENAKAN YBS BERMAKSUD MENGAJUKAN  PENGAJUAN PROSES PB ( 1300 VA DAN 2.200 VA SEBANYAK 2 UNIT), SYARAT TELAH DILENGKAPI  SESUAI INFO PELANGGAN DIHUBUNGI OLEH PETUGAS DIINFORMASIKAN MENUNGGU, NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT DAN MOHON SECEPATNYA. TERKAIT K5422101102445",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEDUNGWUNI"
                },
                {
                    "no_laporan": "K5423020107497",
                    "waktu_lapor": "01/02/2023 19:45:25",
                    "waktu_response": "01/02/2023 20:55:40",
                    "waktu_recovery": "01/02/2023 20:59:56",
                    "durasi_response_time": 4215,
                    "durasi_recovery_time": 256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLA",
                    "alamat_pelapor": "KP CIKORONJO SINDANG MULYA 0   RT-1 / RW-5 NO 91 KEL SINDANG MULYA KEC CIBARUSAH KAB BEKASI",
                    "no_telp_pelapor": "081381441821",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106654, MOHON BANTUAN TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN NO TOKEN PADA DATA P2APST TERTERA BLOCKING TOKEN NAMUN PADA DATA AP2T TIDAK TERTERA NO REG/TAGIHAN SUSULAN.\\nSISA KWH 3.26. MOHON DIUPAYAKAN SECEPATNYA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107499",
                    "waktu_lapor": "01/02/2023 19:45:37",
                    "waktu_response": "01/02/2023 22:46:54",
                    "waktu_recovery": "02/02/2023 00:40:05",
                    "durasi_response_time": 10877,
                    "durasi_recovery_time": 6791,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvia Kresna",
                    "alamat_pelapor": "jln simpang gadut no 31",
                    "no_telp_pelapor": "6285256933190",
                    "keterangan_pelapor": "nomor token di blokir",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP INDARUNG"
                },
                {
                    "no_laporan": "K5423020107510",
                    "waktu_lapor": "01/02/2023 19:47:13",
                    "waktu_response": "01/02/2023 19:50:01",
                    "waktu_recovery": "01/02/2023 20:27:26",
                    "durasi_response_time": 168,
                    "durasi_recovery_time": 2245,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAID",
                    "alamat_pelapor": "Perumahan Insani Regency Blok F47",
                    "no_telp_pelapor": "6281372322673",
                    "keterangan_pelapor": "MCB BELUM JUGA DIPASANG SEJAK PENGAJUAN GANTI DAYA",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LAMONGAN"
                },
                {
                    "no_laporan": "K5423020107511",
                    "waktu_lapor": "01/02/2023 19:47:23",
                    "waktu_response": "01/02/2023 21:22:40",
                    "waktu_recovery": "01/02/2023 21:27:19",
                    "durasi_response_time": 5717,
                    "durasi_recovery_time": 279,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "AMBAR KRISTIANASARI",
                    "alamat_pelapor": "DN JATIMULYO RT.1 RW.20 SRIMARTANI",
                    "no_telp_pelapor": "6285156664037",
                    "keterangan_pelapor": "Sering padam terutama saat hujan tiba, padahal tidak ada jadwal pemadaman listrik di pln123,",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020107513",
                    "waktu_lapor": "01/02/2023 19:47:39",
                    "waktu_response": "01/02/2023 19:47:59",
                    "waktu_recovery": "01/02/2023 19:48:50",
                    "durasi_response_time": 20,
                    "durasi_recovery_time": 51,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "said ladise",
                    "alamat_pelapor": "JL PR.TCI CLUSTER CATALONIA,BLOK G12,NO 5A, No.",
                    "no_telp_pelapor": "6285945256950",
                    "keterangan_pelapor": "mengapa pengajuan pasang baru saya dibatalkan?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5323020100863",
                    "waktu_lapor": "01/02/2023 19:48:32",
                    "waktu_response": "01/02/2023 20:12:38",
                    "waktu_recovery": "01/02/2023 20:16:02",
                    "durasi_response_time": 1446,
                    "durasi_recovery_time": 204,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADIT",
                    "alamat_pelapor": "KK CHERIVILE RT 0/0 KEL LENGKONG KEC BOJONGSOANG KAB BANDUNG / VASUM ",
                    "no_telp_pelapor": "082121772098",
                    "keterangan_pelapor": "PELANGGAN AKAN MENGAJUKAN PERUBAHAN DAYA NAMUN ADA STATUS PENGADUAN YG BLM DI REMAJAKAN DGN NO AGENDA 535510562301283729, 535510562301112750, 535510561410137943. DIBANTU KONFIRMASI PELANGGAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5423020107522",
                    "waktu_lapor": "01/02/2023 19:49:32",
                    "waktu_response": "01/02/2023 20:01:42",
                    "waktu_recovery": "01/02/2023 21:55:19",
                    "durasi_response_time": 730,
                    "durasi_recovery_time": 6817,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Triwedha Adji Mulawan",
                    "alamat_pelapor": "JL PONDOK CIPTA BLOK B No.198 RT.4 RW.8",
                    "no_telp_pelapor": "628992586940",
                    "keterangan_pelapor": "saya baru beli token 200rb, tetapi saya tidak/belum mendapatkan nomor stroom token nya, bukti pembayaran yang di sarankan oleh system sudah berhasil.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K2323020100259",
                    "waktu_lapor": "01/02/2023 19:50:46",
                    "waktu_response": "01/02/2023 19:54:15",
                    "waktu_recovery": "01/02/2023 19:56:08",
                    "durasi_response_time": 209,
                    "durasi_recovery_time": 113,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14297444896",
                    "nama_pelapor": "BPK KHAIRIL FATIHIN",
                    "alamat_pelapor": "JL LANDANG NANGKA NO 0 RT 16/0 DN DASAN BARU DS OTAK RARANGAN KEC WANASABA KAB LOMBOK TIMUR LOKASI  DEKAT MASJID",
                    "no_telp_pelapor": "087862317370",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43,DISPLAY KWH TERTERA GAGAL,Nomor Token :\\n39274995219262226392 ,SISA KWH 27,84 , NO METER 14297444896 , PTL MENYALA\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107535",
                    "waktu_lapor": "01/02/2023 19:51:40",
                    "waktu_response": "01/02/2023 20:02:43",
                    "waktu_recovery": "01/02/2023 21:28:04",
                    "durasi_response_time": 663,
                    "durasi_recovery_time": 5121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "111970",
                    "nama_pelapor": "BP EDWIN",
                    "alamat_pelapor": "LAPORAN BERULANG TERKAIT K5423013103883. LEBIH TAGIH. ST AK REK JANUARI 2023 = 23233, ST BERDASARKAN ANGKA ACMT\\nJANUARI 2023=  22792. REK (TELAH DILUNASI). RUMAH TIDAK DIHUNI, BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG. HINGGA SAAT INI BELUM ADA TINDAK LANJUT\\n",
                    "no_telp_pelapor": "085697996649",
                    "keterangan_pelapor": "LAPORAN BERULANG TERKAIT K5423013103883. LEBIH TAGIH. ST AK REK JANUARI 2023 = 23233, ST BERDASARKAN ANGKA ACMT\\nJANUARI 2023=  22792. REK (TELAH DILUNASI). RUMAH TIDAK DIHUNI, BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG. HINGGA SAAT INI BELUM ADA TINDAK LANJUT\\n",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020107536",
                    "waktu_lapor": "01/02/2023 19:51:50",
                    "waktu_response": "01/02/2023 19:53:10",
                    "waktu_recovery": "01/02/2023 21:53:46",
                    "durasi_response_time": 80,
                    "durasi_recovery_time": 7236,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MONICA",
                    "alamat_pelapor": "PERUMAHAN PURI PAMULANG BLOK B4 NO. 2 RT 001/025, PAMULANG BARAT ( DI SEBERANG TAMAN, DI SAMPING PLANG JL BROMO 3)",
                    "no_telp_pelapor": "081219747470",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 32011, ST BERDASARKAN ANGKA ACMT FEB 2023 = 31936. REK (TELAH DILUNASI). (TIDAK DIHUNI, BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, PETUGAS TDK RUTIN DTG)",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107541",
                    "waktu_lapor": "01/02/2023 19:52:31",
                    "waktu_response": "01/02/2023 20:55:26",
                    "waktu_recovery": "01/02/2023 22:06:56",
                    "durasi_response_time": 3775,
                    "durasi_recovery_time": 4290,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didik Purwanto",
                    "alamat_pelapor": "jln raya Kediri tulungagung",
                    "no_telp_pelapor": "6281330442818",
                    "keterangan_pelapor": "isi token gagal/terblokir",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NGADILUWIH"
                },
                {
                    "no_laporan": "K5423020107542",
                    "waktu_lapor": "01/02/2023 19:52:43",
                    "waktu_response": "01/02/2023 20:15:34",
                    "waktu_recovery": "01/02/2023 20:37:43",
                    "durasi_response_time": 1371,
                    "durasi_recovery_time": 1329,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YAMIN ",
                    "alamat_pelapor": "JL KEBON JERUK 3 NO 1 F RT 02 RW 04 KEL MAPAR KEC TAMANSARI KOTA JAKARTA BARAT ACUAN : TUNAS 2000 / BMW ",
                    "no_telp_pelapor": "0216254425",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 01/02/23 TERKAIT K5423020104591 DATANG  2 ORANG PETUGAS MELAKUKAN PENGECEKAN KE LOKASI DAN DIINFORMASIKAN PENANGANAN TSB DIKENAKAN BIAYA (TIDAK DIBERIKAN). PELANGGAN TIDAK MENERIMA ATAS HAL TSB (PETUGAS YANG MEMINTA UANG KEPADA PELANGGAN) DAN MEMINTA AGAR 2 PETUGAS DATANG KEMBALI UNTUK MEMINTA MAAF KEPADA PELANGGAN. JIKA TIDAK SEGERA, YBS BERNIAT UNTUK MEMUTAR CCTV DAN MEMVIRALKAN KE SOSMED. ID PEL 542100106102",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020107543",
                    "waktu_lapor": "01/02/2023 19:52:38",
                    "waktu_response": "01/02/2023 20:56:05",
                    "waktu_recovery": "01/02/2023 21:00:05",
                    "durasi_response_time": 3807,
                    "durasi_recovery_time": 240,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01100380664",
                    "nama_pelapor": "IBU YANI ",
                    "alamat_pelapor": "JL- KK BUMI CBR PERMAI BLOK F4 NO.  7 RT 1/RW6 KEL CIBARUSAH JAYA KEC CIBARUSAH KAB BEKASI> SEBRANG MASJID ANUR ",
                    "no_telp_pelapor": "085775735748",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN DENGAN NOMOR ID METER 01100380664 TIDAK DAPAT MELAUKAN PEMBELIAN TOKEN DAN TERTERA BLOCKING TOKEN. PADA AP2T TERDAPAT BLOCKING TOKEN DENGAN STATUS ANGSURAN. MOHON PELANGGAN DAPAT DIINFORMASIKAN PERIHAL TERSEBUT. TERKAIT K5223020101379",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107546",
                    "waktu_lapor": "01/02/2023 19:52:40",
                    "waktu_response": "02/02/2023 00:11:52",
                    "waktu_recovery": "02/02/2023 04:40:41",
                    "durasi_response_time": 15552,
                    "durasi_recovery_time": 16129,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad akbar Al hafizh",
                    "alamat_pelapor": "JL LETNAN MUROD/MANDI API No. 20 ILIR",
                    "no_telp_pelapor": "6282175970200",
                    "keterangan_pelapor": "strom token ny dimasukan gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107548",
                    "waktu_lapor": "01/02/2023 19:52:55",
                    "waktu_response": "01/02/2023 19:53:16",
                    "waktu_recovery": "01/02/2023 19:54:41",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 85,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUARWAN",
                    "alamat_pelapor": "JL LINK CIKUASA RT 002/01 No.",
                    "no_telp_pelapor": "6285893452191",
                    "keterangan_pelapor": "KABEL LISTRIK MENUJU RUMAH SAYA DIJALARI TANAMAN RAMBAT, MOHON BANTUANNYA",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107549",
                    "waktu_lapor": "01/02/2023 19:53:06",
                    "waktu_response": "01/02/2023 19:54:15",
                    "waktu_recovery": "01/02/2023 21:17:07",
                    "durasi_response_time": 69,
                    "durasi_recovery_time": 4972,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI",
                    "alamat_pelapor": "KP BULU  RT-6 / RW-10 KEL SETIA MEKAR KEC TAMBUN SELATAN KAB BEKASI // KONTRAKAN BP IKHSAN ",
                    "no_telp_pelapor": "0214701010",
                    "keterangan_pelapor": "MOHON UNTUK TINDAK LANJUTI UNTUK PEMBELIAN TOKEN GAGAL DIKARENAKAN BLOCKING PEMBELIAN PADA DATA AP2T TERDAPAT BEBERAPA TUNGGAKAN PADA ID PEL 537516810909 DENGAN BEBERAPA NO REG YANG BELUM DILAKUKAN PEMBAYARAN, MOHON DIBANTU KONFIRMASI TERKAIT DETAIL TAGIHAN SUSULAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TAMBUN"
                },
                {
                    "no_laporan": "K5423020107556",
                    "waktu_lapor": "01/02/2023 19:54:11",
                    "waktu_response": "01/02/2023 19:59:55",
                    "waktu_recovery": "01/02/2023 20:14:34",
                    "durasi_response_time": 344,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Slamet supriyanto",
                    "alamat_pelapor": "DN KALIANYAR No. RT.2 RW.5 SIDODADI",
                    "no_telp_pelapor": "6289601321074",
                    "keterangan_pelapor": "Gagal terus memasuk kan nomer token listrik.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LAWANG"
                },
                {
                    "no_laporan": "K5423020107560",
                    "waktu_lapor": "01/02/2023 19:54:35",
                    "waktu_response": "01/02/2023 20:10:13",
                    "waktu_recovery": "01/02/2023 20:11:50",
                    "durasi_response_time": 938,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000004833008",
                    "nama_pelapor": "IBU LENDA ",
                    "alamat_pelapor": "PR MARGAASIH JL KOI I BLOK A5 NO 7 RT 2 RW 21 KEL MARGAASIH KEC MARGAASIH KAB BANDUNG \\nACUAN LOKASI POLSEK MARGAASIH ",
                    "no_telp_pelapor": "088220560509",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN DENGAN NO METER 32117360282 MEMILIKI ANGSURAN TS P2TL NAMUN SEBELUMNYA PELANGGAN TIDAK MENERIMA SURAT PEMBERITAHUAN. PELANGGAN BERKEBERATAN MELAKUKAN PEMBAYARAN ATAS TS TSB DAN MENGINGINKAN AGAR BLOCKING PEMBELIAN TOKEN DAPAT DIBUKA PELANGGAN BERSEDIA DATANG KE UNIT AREA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020107561",
                    "waktu_lapor": "01/02/2023 19:54:35",
                    "waktu_response": "01/02/2023 20:01:23",
                    "waktu_recovery": "01/02/2023 20:14:57",
                    "durasi_response_time": 408,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eko Okta Ardhita",
                    "alamat_pelapor": "DK KEL.NGADE No.0 RT.6 RW.3 TERNATE",
                    "no_telp_pelapor": "6281336669194",
                    "keterangan_pelapor": "kwh meter pra bayar tidak dapat diisi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107566",
                    "waktu_lapor": "01/02/2023 19:55:26",
                    "waktu_response": "01/02/2023 21:48:10",
                    "waktu_recovery": "01/02/2023 21:54:15",
                    "durasi_response_time": 6764,
                    "durasi_recovery_time": 365,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh Halim Ginting",
                    "alamat_pelapor": "DS KEBAYAKEN No.",
                    "no_telp_pelapor": "6283856322181",
                    "keterangan_pelapor": "isi token tidak masuk,tapi tidak ada kata gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BRASTAGI"
                },
                {
                    "no_laporan": "K5423020107571",
                    "waktu_lapor": "01/02/2023 19:56:17",
                    "waktu_response": "01/02/2023 20:10:21",
                    "waktu_recovery": "01/02/2023 20:33:08",
                    "durasi_response_time": 844,
                    "durasi_recovery_time": 1367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andreas Santoso",
                    "alamat_pelapor": "PR INTER VILLA B6 No.024 RT. RW. CITRALAND",
                    "no_telp_pelapor": "6287880578977",
                    "keterangan_pelapor": "Kwh meter muncul tulisan PERIKSA, mohon minta kode resetnya, karena saya mau isi token listrik. Terima kasih. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020107572",
                    "waktu_lapor": "01/02/2023 19:56:26",
                    "waktu_response": "01/02/2023 20:02:55",
                    "waktu_recovery": "01/02/2023 20:03:46",
                    "durasi_response_time": 389,
                    "durasi_recovery_time": 51,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RULLY TEGUH",
                    "alamat_pelapor": "JL LAPANGAN GOLF No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282163016888",
                    "keterangan_pelapor": "sehubungan dengan no. 1290630000600, saya ada memesan untuk pemasangan semantara di jl jamin Ginting sebelum SPBU pancur batu.. kira kira kapan ya bisa di pasang dan digunakan. terimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANCURBATU"
                },
                {
                    "no_laporan": "K5423020107575",
                    "waktu_lapor": "01/02/2023 19:57:10",
                    "waktu_response": "01/02/2023 20:39:57",
                    "waktu_recovery": "01/02/2023 21:03:16",
                    "durasi_response_time": 2567,
                    "durasi_recovery_time": 1399,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000812110245138",
                    "nama_pelapor": "IBU KIKI",
                    "alamat_pelapor": "KK SUKARAYA INDAH JL BINTARA 2 BLOK D16 NO 14 RT 2 RW 7 KEL SUKARAYA KEC KARANG BAHAGIA KAB BEKASI - JAWA BARAT. DEKAT WARUNG 1",
                    "no_telp_pelapor": "081399075927",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 22 = 24239 , APP TGL 01/02/2023 = 23590 REKENING TELAH DILUNASI. RUMAH BERPAGAR, TIDAK TERKUNCI. PETUGAS CATER JARANG DATANG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107576",
                    "waktu_lapor": "01/02/2023 19:57:26",
                    "waktu_response": "01/02/2023 20:00:50",
                    "waktu_recovery": "01/02/2023 20:28:36",
                    "durasi_response_time": 204,
                    "durasi_recovery_time": 1666,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ABI",
                    "alamat_pelapor": "PR BINTANG METROPOLITAN BLOK C1 NO 67 RT 3 RW 13 JL MAS3 KEL PERWIRA KEC BEKASI UTARA KOTA BEKASI ACUAN : SUMARECON MALL BEKASI",
                    "no_telp_pelapor": "02188886294",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 612 KWH. (PTL TDK PADAM)\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107579",
                    "waktu_lapor": "01/02/2023 19:57:28",
                    "waktu_response": "01/02/2023 20:01:01",
                    "waktu_recovery": "01/02/2023 20:14:52",
                    "durasi_response_time": 213,
                    "durasi_recovery_time": 831,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rasina Rizal",
                    "alamat_pelapor": "DK KEL.SASA No.0 RT.0 RW.0 TERNATE",
                    "no_telp_pelapor": "6282197707200",
                    "keterangan_pelapor": "Kenapa token yang saya beli melalui living mandiri tidak bisa di gunakan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020107586",
                    "waktu_lapor": "01/02/2023 19:58:47",
                    "waktu_response": "01/02/2023 20:19:48",
                    "waktu_recovery": "01/02/2023 22:00:27",
                    "durasi_response_time": 1261,
                    "durasi_recovery_time": 6039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRFIN",
                    "alamat_pelapor": "JL KARYAWAN 2 NO 89 RT 2 RW 5 KEL KARANG MULYA KEC KARANG TENGAH KOTA TANGERANG. DEKAT TOKO ALIF ",
                    "no_telp_pelapor": "081211176507",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH TDK MENGETAHUI (PTL NYALA). MELAPOR KEMBALI CC.54.NUSA 20.06 WIB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020107589",
                    "waktu_lapor": "01/02/2023 19:59:01",
                    "waktu_response": "01/02/2023 19:59:20",
                    "waktu_recovery": "01/02/2023 20:00:02",
                    "durasi_response_time": 19,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IMADUDDIN SHIDIQ",
                    "alamat_pelapor": "JL LINK. SIMPANG TIGA RT.04 RW.02 No.",
                    "no_telp_pelapor": "6281906146267",
                    "keterangan_pelapor": "Tegangan di rumah saya drop, lampu redup dan peralatan elektronik tidak berfungsi dengan baik. Mohon bantuan pengecekan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107594",
                    "waktu_lapor": "01/02/2023 19:59:44",
                    "waktu_response": "01/02/2023 20:42:44",
                    "waktu_recovery": "02/02/2023 01:12:51",
                    "durasi_response_time": 2580,
                    "durasi_recovery_time": 16207,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ika winarningrum",
                    "alamat_pelapor": "Sidodadi mlese gantiwarno Klaten Jawa tengah ",
                    "no_telp_pelapor": "6285642157033",
                    "keterangan_pelapor": "tagihan listrik saya melonjak mohon informasi rincian penggunaan listrik ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KLATEN KOTA"
                },
                {
                    "no_laporan": "K5423020107598",
                    "waktu_lapor": "01/02/2023 20:00:09",
                    "waktu_response": "01/02/2023 20:01:22",
                    "waktu_recovery": "01/02/2023 20:10:16",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Triono",
                    "alamat_pelapor": "Jl. Melati Raya No.92 Rt.003 Rw.01",
                    "no_telp_pelapor": "6281227023106",
                    "keterangan_pelapor": "Tagihan di bulan januari hanya Rp 165.404,di bulan Februari Rp 80.383,sepertinya kwh meter tidak bekerja",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020107603",
                    "waktu_lapor": "01/02/2023 20:00:57",
                    "waktu_response": "01/02/2023 21:07:32",
                    "waktu_recovery": "01/02/2023 21:29:36",
                    "durasi_response_time": 3995,
                    "durasi_recovery_time": 1324,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "alex",
                    "alamat_pelapor": "JL SERPONG RAYA KM.19 WR MANGGA",
                    "no_telp_pelapor": "6287830101203",
                    "keterangan_pelapor": "selamat siang tolong di bantu untuk pemasangan secepatnya karna di lokasi sudah butuh listrik dan biaya penyambungan dengan nomer registrasi 5662011237170 sudah di bayarkan. untuk status permohonan sudah pelaksanaan penyambungan tapi belom ada kejelasan untuk pemasangan. mohon tindakannya secepatnya terimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107604",
                    "waktu_lapor": "01/02/2023 20:01:23",
                    "waktu_response": "01/02/2023 20:22:19",
                    "waktu_recovery": "01/02/2023 23:31:30",
                    "durasi_response_time": 1256,
                    "durasi_recovery_time": 11351,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "11037495",
                    "nama_pelapor": "BP DIDING",
                    "alamat_pelapor": "JL. HARVARD 1 NO 30 RT.002 RW. 005 KEL SULAIMAN KEC MARGAHAYU KAB BANDUNG",
                    "no_telp_pelapor": "081214717000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. PTL (TIDAK PADAM) SISA 40.00 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020107607",
                    "waktu_lapor": "01/02/2023 20:01:36",
                    "waktu_response": "01/02/2023 21:30:48",
                    "waktu_recovery": "01/02/2023 23:03:27",
                    "durasi_response_time": 5352,
                    "durasi_recovery_time": 5559,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "002852383",
                    "nama_pelapor": "BP WAHID ",
                    "alamat_pelapor": "JL KEPARAKAN KIDUL MG 1/1243 RT 57/13  KEL KEPARAKAN KEC MERGANGSAN KOTA JOGYA DIY",
                    "no_telp_pelapor": "08123413911",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107608",
                    "waktu_lapor": "01/02/2023 20:01:36",
                    "waktu_response": "01/02/2023 20:04:39",
                    "waktu_recovery": "01/02/2023 20:11:01",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nikki",
                    "alamat_pelapor": "DS SELOTONG No.",
                    "no_telp_pelapor": "6282142746348",
                    "keterangan_pelapor": "token selalu gagal ketika di masukan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP STABAT"
                },
                {
                    "no_laporan": "K5423020107610",
                    "waktu_lapor": "01/02/2023 20:01:42",
                    "waktu_response": "01/02/2023 20:36:43",
                    "waktu_recovery": "01/02/2023 22:12:58",
                    "durasi_response_time": 2101,
                    "durasi_recovery_time": 5775,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eneng Yunengsih",
                    "alamat_pelapor": "kp.cibogo rt 001/003",
                    "no_telp_pelapor": "6285780191493",
                    "keterangan_pelapor": "isi token selalu gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107613",
                    "waktu_lapor": "01/02/2023 20:01:49",
                    "waktu_response": "01/02/2023 20:03:40",
                    "waktu_recovery": "01/02/2023 21:02:58",
                    "durasi_response_time": 111,
                    "durasi_recovery_time": 3558,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arman Fadli",
                    "alamat_pelapor": "KK GRY ALAM STS Y15 No.12 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6287770514151",
                    "keterangan_pelapor": "Tidak bisa memasukkan pulsa token ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107615",
                    "waktu_lapor": "01/02/2023 20:02:12",
                    "waktu_response": "01/02/2023 22:22:33",
                    "waktu_recovery": "01/02/2023 22:30:17",
                    "durasi_response_time": 8421,
                    "durasi_recovery_time": 464,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fajar Rizki",
                    "alamat_pelapor": "DS LUENG KEUBEE RT.0 RW.0",
                    "no_telp_pelapor": "6281370640911",
                    "keterangan_pelapor": "di meteran tertulis periksa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAMALANGA"
                },
                {
                    "no_laporan": "K5423020107619",
                    "waktu_lapor": "01/02/2023 20:02:55",
                    "waktu_response": "02/02/2023 00:12:59",
                    "waktu_recovery": "02/02/2023 07:44:40",
                    "durasi_response_time": 15004,
                    "durasi_recovery_time": 27101,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ria anggraini",
                    "alamat_pelapor": "perumahan graha nusa pesona blok a nomor 6",
                    "no_telp_pelapor": "6288269036427",
                    "keterangan_pelapor": "token saat si masukkan keterangan nya gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020107620",
                    "waktu_lapor": "01/02/2023 20:02:56",
                    "waktu_response": "01/02/2023 20:24:51",
                    "waktu_recovery": "01/02/2023 20:54:29",
                    "durasi_response_time": 1315,
                    "durasi_recovery_time": 1778,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "H.MUCHTAROM",
                    "alamat_pelapor": "JL ARIF RAHMAN HAKIM No.03 RT.1 RW.1 CEKOK",
                    "no_telp_pelapor": "6281335459890",
                    "keterangan_pelapor": "isi token tidak bisa keterangan di blokir PLN",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PONOROGO"
                },
                {
                    "no_laporan": "K5423020107621",
                    "waktu_lapor": "01/02/2023 20:03:09",
                    "waktu_response": "01/02/2023 20:36:30",
                    "waktu_recovery": "01/02/2023 22:52:21",
                    "durasi_response_time": 2001,
                    "durasi_recovery_time": 8151,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL KP NAGROG NO- RT 03/01 DS BOJONG LOA KEC CISOKA KAB TANGERANG (DEKAT JEMBATAN DS BOJONG LOA)",
                    "no_telp_pelapor": "081281198312",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/2023 PELANGGAN DENGAN NO METER 14032634157 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST). SISA 65.7 KWH.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107622",
                    "waktu_lapor": "01/02/2023 20:03:22",
                    "waktu_response": "01/02/2023 20:04:20",
                    "waktu_recovery": "01/02/2023 20:18:35",
                    "durasi_response_time": 58,
                    "durasi_recovery_time": 855,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "princess uchul",
                    "alamat_pelapor": "KK GRIYA MUKTI E No.0 RT.000 RW.00 CIWARENG",
                    "no_telp_pelapor": "6281909308112",
                    "keterangan_pelapor": "kenapa tagihan listrik melonjak naik hampir 50 % dimulai bulan Januari 2023 dari sebelumnya hanya sekitar 300 ribu per bulan menjadi 600 ribu per bulan ? saya lampirkan data pembayaran listrik untuk pengecekan ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020107626",
                    "waktu_lapor": "01/02/2023 20:03:31",
                    "waktu_response": "01/02/2023 20:15:53",
                    "waktu_recovery": "01/02/2023 21:04:49",
                    "durasi_response_time": 742,
                    "durasi_recovery_time": 2936,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Yunita Sari",
                    "alamat_pelapor": "KP RAWA ROKO No.0 RT.005 RW.03 RAWALUMBU",
                    "no_telp_pelapor": "6281297595045",
                    "keterangan_pelapor": "Saat meteran listrik dimatikan, didalam rumah masih terdapat arus.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107630",
                    "waktu_lapor": "01/02/2023 20:04:23",
                    "waktu_response": "01/02/2023 20:40:17",
                    "waktu_recovery": "01/02/2023 21:13:46",
                    "durasi_response_time": 2154,
                    "durasi_recovery_time": 2009,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14022281118",
                    "nama_pelapor": "BP ABDUL LATIP",
                    "alamat_pelapor": "JL. SINGA 2 NO 33 RT 5 RW 09 CIKARANG PUSAT KL JAYA MUKTI KC CIKARANG PUSAT KAB BEKASI | DEKAT DENGAN WTC ",
                    "no_telp_pelapor": "081119008933",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PENANGANAN, PELANGGAN DENGAN NO METER 14456263749 TIDAK DAPAT MELAKUKAN PEMBELIAN STROOM TOKEN DENGAN DATA PADA AP2T TERTERA KWH METER TERBANG - SISA KWH 75.36 PTL NYALA ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020107633",
                    "waktu_lapor": "01/02/2023 20:04:21",
                    "waktu_response": "01/02/2023 20:05:12",
                    "waktu_recovery": "01/02/2023 20:07:07",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 115,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamba Allah",
                    "alamat_pelapor": "JL RAYA BLEGA No.0 BLEGA",
                    "no_telp_pelapor": "6285752364",
                    "keterangan_pelapor": "gagal token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107635",
                    "waktu_lapor": "01/02/2023 20:04:44",
                    "waktu_response": "01/02/2023 20:06:39",
                    "waktu_recovery": "01/02/2023 21:09:19",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 3760,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "erwanto apit",
                    "alamat_pelapor": "PR BALIASE BUMI MULYA BLOK B NO 3 No.00 RT.0 RW.0 BALIASE",
                    "no_telp_pelapor": "6285241310006",
                    "keterangan_pelapor": "tidak bisa masuk token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107646",
                    "waktu_lapor": "01/02/2023 20:06:13",
                    "waktu_response": "01/02/2023 20:09:19",
                    "waktu_recovery": "02/02/2023 10:33:27",
                    "durasi_response_time": 186,
                    "durasi_recovery_time": 51848,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aditya Iman Taufick",
                    "alamat_pelapor": "Perumahan Wahana Pengatigan Indah 2, Blok C1 no 4",
                    "no_telp_pelapor": "6285333230684",
                    "keterangan_pelapor": "Input token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020107647",
                    "waktu_lapor": "01/02/2023 20:06:43",
                    "waktu_response": "01/02/2023 20:15:06",
                    "waktu_recovery": "01/02/2023 20:20:26",
                    "durasi_response_time": 503,
                    "durasi_recovery_time": 320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri wahyuni",
                    "alamat_pelapor": "DN PENGANGSING RT. RW. JEROWARU",
                    "no_telp_pelapor": "6281977209657",
                    "keterangan_pelapor": "bilang gagal klk di masukan token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SELONG"
                },
                {
                    "no_laporan": "K5423020107650",
                    "waktu_lapor": "01/02/2023 20:07:10",
                    "waktu_response": "01/02/2023 21:10:48",
                    "waktu_recovery": "01/02/2023 21:29:46",
                    "durasi_response_time": 3818,
                    "durasi_recovery_time": 1138,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ramses MM",
                    "alamat_pelapor": "JL CLUSTER ONYX V NO.58 No. RT.6 RW.8",
                    "no_telp_pelapor": "6281289928991",
                    "keterangan_pelapor": "Pemasangan Penambahan daya tidak ditindak lanjuti, saya sudah WA petugas tapi tidak ada jawaban.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100873",
                    "waktu_lapor": "01/02/2023 20:08:58",
                    "waktu_response": "01/02/2023 21:12:06",
                    "waktu_recovery": "01/02/2023 22:46:35",
                    "durasi_response_time": 3788,
                    "durasi_recovery_time": 5669,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LUTFIAH ",
                    "alamat_pelapor": "PR PURI SENTOSA JL - BLOK B NO 5 RT 1/7 KEL KADEMANGAN KEC SETU KOTA TANGSEL / SEBELAH GO LAUNDRY",
                    "no_telp_pelapor": "6285694415658",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 26.00 PTL MENYALA // LAPOR ULANG CC.54.RIVAL 20:59",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107656",
                    "waktu_lapor": "01/02/2023 20:09:29",
                    "waktu_response": "01/02/2023 20:36:06",
                    "waktu_recovery": "01/02/2023 20:38:31",
                    "durasi_response_time": 1597,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR",
                    "alamat_pelapor": "JL BRIGJEND KATANSO GG PELITA II NO 108B, KP. BARU, MEDAN MAIMOON, MEDAN\\nRUMAH DENGAN DINDING KERAMIK HIJAU DAN ADA GARASI TERBUKA",
                    "no_telp_pelapor": "081935187247 ",
                    "keterangan_pelapor": "LEBIH TAGIH REK FEBRUARI 2023 STAND AKHIR 70167 STAND AWAL 70131 . STAND APP TGL 26/01/2023 70097. REKENING BULAN FEBRUARI 2023  SUDAH DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107659",
                    "waktu_lapor": "01/02/2023 20:09:39",
                    "waktu_response": "01/02/2023 21:13:10",
                    "waktu_recovery": "01/02/2023 22:54:30",
                    "durasi_response_time": 3811,
                    "durasi_recovery_time": 6080,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR DASANA INDAH     RT-7 / RW-16  BLOK SS1 NO 2 KEL BJONG NANGKA KEC KELAPA II KOTA TENGGERANG ACUAN DEKAT MESJID AL-BAROKAH",
                    "no_telp_pelapor": "082124597265",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA - KWH (PTL HAMPIR PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107663",
                    "waktu_lapor": "01/02/2023 20:10:26",
                    "waktu_response": "01/02/2023 20:47:48",
                    "waktu_recovery": "01/02/2023 21:55:59",
                    "durasi_response_time": 2242,
                    "durasi_recovery_time": 4091,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14021221081",
                    "nama_pelapor": "BP NGADI",
                    "alamat_pelapor": "KP CIKETING RT 003/03 NO 104 KEL SUMUR BATU KEC BANTARGEBANG KOTA BEKASI. DEKAT STADON SUMUR BATU",
                    "no_telp_pelapor": "081282801937",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN DENGAN NO METER 14021221081. TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST) SISA - KWH. (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5223020101751",
                    "waktu_lapor": "01/02/2023 20:10:41",
                    "waktu_response": "01/02/2023 20:15:25",
                    "waktu_recovery": "01/02/2023 20:26:52",
                    "durasi_response_time": 284,
                    "durasi_recovery_time": 687,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK SYAMSUL,",
                    "alamat_pelapor": " ALAMAT PONDOK ASRI 1 BLOK B7 NO. 23 KEL. BAKUNG KEC. BIRINGKANAYA MAKASSAR",
                    "no_telp_pelapor": "081342060833",
                    "keterangan_pelapor": "SISA KWH 26.57 . PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107669",
                    "waktu_lapor": "01/02/2023 20:10:51",
                    "waktu_response": "01/02/2023 20:22:02",
                    "waktu_recovery": "01/02/2023 20:41:11",
                    "durasi_response_time": 671,
                    "durasi_recovery_time": 1149,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARTHA",
                    "alamat_pelapor": "JL BINTARA JAYA  8 KP SETU RT 1 RW 1 PR BINTARA JAYA VILLAGE II BLOK C NO 9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI , LOKASI : DKT PINTU TOL PONDOK KELAPA",
                    "no_telp_pelapor": "08111756791",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 12.83 KWH.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107679",
                    "waktu_lapor": "01/02/2023 20:12:33",
                    "waktu_response": "01/02/2023 20:22:44",
                    "waktu_recovery": "01/02/2023 22:09:17",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 6393,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DOP CIPINANG",
                    "alamat_pelapor": "JL KENDAL No.24 RT.10 RW.6 MENTENG",
                    "no_telp_pelapor": "6289529552383",
                    "keterangan_pelapor": "Kabel PLN diputus oleh pihak PLN",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020107682",
                    "waktu_lapor": "01/02/2023 20:12:41",
                    "waktu_response": "01/02/2023 21:22:58",
                    "waktu_recovery": "02/02/2023 06:12:15",
                    "durasi_response_time": 4217,
                    "durasi_recovery_time": 31757,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "2218356",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "DN CANDI REJO RT 2 RW 32 NO - KEL TEGAL TIRTO KEC BERBAH KAB SLEMAN DIY \\nACUAN LOKASI DKT TOWER ",
                    "no_telp_pelapor": "085201382639",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 SERTA BK TELAH DILUNASI. APP DISEGEL. MOHON PTL DAPAT DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KALASAN"
                },
                {
                    "no_laporan": "K5423020107683",
                    "waktu_lapor": "01/02/2023 20:12:54",
                    "waktu_response": "01/02/2023 20:16:14",
                    "waktu_recovery": "01/02/2023 20:27:01",
                    "durasi_response_time": 200,
                    "durasi_recovery_time": 647,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "perum perumnas",
                    "alamat_pelapor": "BTP blok AE no. 642F",
                    "no_telp_pelapor": "6281342655013",
                    "keterangan_pelapor": "pengisian token Gagal terus di meteran.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020107684",
                    "waktu_lapor": "01/02/2023 20:13:01",
                    "waktu_response": "01/02/2023 20:23:12",
                    "waktu_recovery": "02/02/2023 06:06:49",
                    "durasi_response_time": 611,
                    "durasi_recovery_time": 35017,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arie Sucahyo",
                    "alamat_pelapor": "PR SUMBER TAMAN INDAH No. 6 RT.005 RW.07 WONOASIH",
                    "no_telp_pelapor": "6285735055442",
                    "keterangan_pelapor": "Tagihan saya kok tinggi di bulan ini? padahal rumah saya kosong sejak bulan Desember.tapi tagihan saya malah lebih tinggi dari bulan sebelumnya.apakah tidak di cek kWH meter di rumah saya?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5523020100871",
                    "waktu_lapor": "01/02/2023 20:13:26",
                    "waktu_response": "01/02/2023 21:14:13",
                    "waktu_recovery": "01/02/2023 22:52:46",
                    "durasi_response_time": 3647,
                    "durasi_recovery_time": 5913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ARUM",
                    "alamat_pelapor": "JL KH WAHID HASIM PR BUANA GARDENIA CLUSTER AMARILIS  BLOK E7 NO 1 RT 4/14 KEL PINANG KEC PINANG KOTA TANGERANG SELATAN  PROV BANTEN LOKASI:DEPAN POS SECURITY",
                    "no_telp_pelapor": "08598550306",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 53.54 NO TOKEN : 5092 4215 0901 8764 2257\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107688",
                    "waktu_lapor": "01/02/2023 20:13:51",
                    "waktu_response": "01/02/2023 20:46:23",
                    "waktu_recovery": "01/02/2023 20:49:43",
                    "durasi_response_time": 1952,
                    "durasi_recovery_time": 200,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wanto ismardi",
                    "alamat_pelapor": "XX DLM KOTO TAEH BARUH No.0 RT. RW.",
                    "no_telp_pelapor": "6281363523242",
                    "keterangan_pelapor": "lampu padam,bunyi di MCB meteran,tidak bisa di hidupkan lagi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LIMA PULUH KOTA"
                },
                {
                    "no_laporan": "K5423020107689",
                    "waktu_lapor": "01/02/2023 20:13:54",
                    "waktu_response": "01/02/2023 20:20:21",
                    "waktu_recovery": "01/02/2023 21:00:04",
                    "durasi_response_time": 387,
                    "durasi_recovery_time": 2383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Helyani Pratiwi",
                    "alamat_pelapor": "PR OASE RECIDENCE No.0 RT.0 RW.0 GRENDENG",
                    "no_telp_pelapor": "6281322555868",
                    "keterangan_pelapor": "Keluhan tentang pngajuan pemindahan SR belum ada tindak lanjut sudah sekitar 1 bulan sejak diajukan ke ULP Purwokerto Kota",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PURWOKERTO KOTA"
                },
                {
                    "no_laporan": "K5423020107699",
                    "waktu_lapor": "01/02/2023 20:15:21",
                    "waktu_response": "01/02/2023 20:58:53",
                    "waktu_recovery": "01/02/2023 22:44:11",
                    "durasi_response_time": 2612,
                    "durasi_recovery_time": 6318,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ima dhamayanti",
                    "alamat_pelapor": "Jl. Terusan Wijaya Kusuma No.12",
                    "no_telp_pelapor": "6285100141007",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan angka meteran..pelaporan catat meter saya masukkan angka 93448 (pemakaian 305kwh) tapi di tagihan tertera pemakaian saya di angka 93563(pemakaian 420kwh).. perhari ini 1 feb 2023 meteran saya msh di angka 93513",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MALANG KOTA"
                },
                {
                    "no_laporan": "K5423020107701",
                    "waktu_lapor": "01/02/2023 20:15:47",
                    "waktu_response": "01/02/2023 20:27:27",
                    "waktu_recovery": "01/02/2023 21:11:31",
                    "durasi_response_time": 700,
                    "durasi_recovery_time": 2644,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Septian Laksono",
                    "alamat_pelapor": "DN KRAJAN LOR No. RT.2 RW.1 BALUNG",
                    "no_telp_pelapor": "6282141498858",
                    "keterangan_pelapor": "Meteran tidak normal, sudah ada petugas pakai mobil yg ke rumah untuk cek. meteran belum diganti sampai hari ini",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RAMBI PUJI"
                },
                {
                    "no_laporan": "K5423020107711",
                    "waktu_lapor": "01/02/2023 20:17:31",
                    "waktu_response": "01/02/2023 20:21:51",
                    "waktu_recovery": "01/02/2023 21:05:03",
                    "durasi_response_time": 260,
                    "durasi_recovery_time": 2592,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Ridho",
                    "alamat_pelapor": "JL LETDA SUJONO KEC BALIAN No. BAJENIS KO",
                    "no_telp_pelapor": "628116004431",
                    "keterangan_pelapor": "Tolong dibantu pak No Strom token listrik dimasukkan Gagal, Lokasi di Toko Indomaret Jl Letda Sujono",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TEBING TINGGI"
                },
                {
                    "no_laporan": "K5423020107713",
                    "waktu_lapor": "01/02/2023 20:17:38",
                    "waktu_response": "01/02/2023 20:42:46",
                    "waktu_recovery": "01/02/2023 20:48:47",
                    "durasi_response_time": 1508,
                    "durasi_recovery_time": 361,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariffin",
                    "alamat_pelapor": "Jl. Raya Jatipurno No.16",
                    "no_telp_pelapor": "6285212608579",
                    "keterangan_pelapor": "tagihan terlalu mahal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JATISRONO"
                },
                {
                    "no_laporan": "K5423020107720",
                    "waktu_lapor": "01/02/2023 20:18:46",
                    "waktu_response": "01/02/2023 20:20:24",
                    "waktu_recovery": "01/02/2023 21:50:47",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 5423,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dhoni setiawan",
                    "alamat_pelapor": "JL LUK No. RT.2 RW.2 BHAKTI JAY",
                    "no_telp_pelapor": "6282113111638",
                    "keterangan_pelapor": "Mohon izin melaporkan, rumah saya di Orchid Park A11, Bakti Jaya, Tangsel tdak bisa mengisi token di meteran, selalu gagal, padahal nomor benar. catatan: tidak ada kecocokan antara idpel dan nomor meteran, posisi meteran selama 6 bulan belum pernah diisi pulsa karena pulsa masih ada dan listrik setiap malamnya menyala. terimakasih min",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107721",
                    "waktu_lapor": "01/02/2023 20:18:58",
                    "waktu_response": "02/02/2023 08:18:12",
                    "waktu_recovery": "02/02/2023 09:39:16",
                    "durasi_response_time": 43154,
                    "durasi_recovery_time": 4864,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERRY MUSTIKA HARAHAP",
                    "alamat_pelapor": "KK G SEJAHTERA SKBANGUN",
                    "no_telp_pelapor": "628128888306",
                    "keterangan_pelapor": "gagal pada saat di isi stroom token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020107729",
                    "waktu_lapor": "01/02/2023 20:21:29",
                    "waktu_response": "01/02/2023 20:57:55",
                    "waktu_recovery": "01/02/2023 21:36:19",
                    "durasi_response_time": 2186,
                    "durasi_recovery_time": 2304,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Juwarto",
                    "alamat_pelapor": "PR QORYATUSSALAM C No.01 RT.0 RW.0 SUKMAJAYA",
                    "no_telp_pelapor": "6281210375151",
                    "keterangan_pelapor": "Sy barusan ngisi token nominal Rp1jt, kenapa di lauar meter muncul angka 220 (bukan angka kwh yg baru saya entry)?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020107730",
                    "waktu_lapor": "01/02/2023 20:21:31",
                    "waktu_response": "01/02/2023 20:25:14",
                    "waktu_recovery": "01/02/2023 21:40:48",
                    "durasi_response_time": 223,
                    "durasi_recovery_time": 4534,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suwanto",
                    "alamat_pelapor": "JL RAYA UJUNG MENTENG JKT No. RT.9 RW.3 UJUNG MENT",
                    "no_telp_pelapor": "62895348472335",
                    "keterangan_pelapor": "input token listrik gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020107734",
                    "waktu_lapor": "01/02/2023 20:21:52",
                    "waktu_response": "02/02/2023 05:37:14",
                    "waktu_recovery": "02/02/2023 05:41:12",
                    "durasi_response_time": 33322,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusuf",
                    "alamat_pelapor": "DS DALEMAN - GALIS No.",
                    "no_telp_pelapor": "6287884469289",
                    "keterangan_pelapor": "sudah membeli pulsa listrik via shope sudah kluar token token di masukkan gagal terus padahal sudah mengisi token dengan benar listrik tidak mengisi mohon sulusi ny",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107735",
                    "waktu_lapor": "01/02/2023 20:21:58",
                    "waktu_response": "01/02/2023 20:22:21",
                    "waktu_recovery": "01/02/2023 20:23:08",
                    "durasi_response_time": 23,
                    "durasi_recovery_time": 47,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ramsina BT Isma",
                    "alamat_pelapor": "KP PANGSORAN No. RT.1 RW.7 BOJONEGARA",
                    "no_telp_pelapor": "6287787790205",
                    "keterangan_pelapor": "Tidak bisa input token karna keypad keras",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107744",
                    "waktu_lapor": "01/02/2023 20:23:12",
                    "waktu_response": "01/02/2023 20:53:48",
                    "waktu_recovery": "01/02/2023 20:58:45",
                    "durasi_response_time": 1836,
                    "durasi_recovery_time": 297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alvianus Oli Praing",
                    "alamat_pelapor": "waihibur,",
                    "no_telp_pelapor": "6282236604771",
                    "keterangan_pelapor": "meteran sering jeglek, saat hidupkan barang elektronik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMBA BARAT"
                },
                {
                    "no_laporan": "K5123020101610",
                    "waktu_lapor": "01/02/2023 20:23:22",
                    "waktu_response": "01/02/2023 20:28:41",
                    "waktu_recovery": "02/02/2023 10:33:35",
                    "durasi_response_time": 319,
                    "durasi_recovery_time": 50694,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALIFUL FIKRI",
                    "alamat_pelapor": "JL LABAN ASEM DN KRAJAN TIMUR RT 1 RW 1 DS LABAN ASEM KEC KABAT KAB BANYUWANGI. ACUAN : BARAT BALAI DESA, KIRI JALAN",
                    "no_telp_pelapor": "081334678447",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA - KWH. NO TOKEN 4855 6521 6732 0703 3505",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP ROGOJAMPI"
                },
                {
                    "no_laporan": "K5423020107747",
                    "waktu_lapor": "01/02/2023 20:23:31",
                    "waktu_response": "01/02/2023 20:55:13",
                    "waktu_recovery": "01/02/2023 21:24:06",
                    "durasi_response_time": 1902,
                    "durasi_recovery_time": 1733,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "riswan doi",
                    "alamat_pelapor": "DS BUNTULIA JAYA No.0 0",
                    "no_telp_pelapor": "6282293389546",
                    "keterangan_pelapor": "pembelian token berhasil saldo terpotong, nomor token tidak muncul, status transaksi gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MARISA"
                },
                {
                    "no_laporan": "K5123020101611",
                    "waktu_lapor": "01/02/2023 20:24:13",
                    "waktu_response": "01/02/2023 20:40:35",
                    "waktu_recovery": "01/02/2023 20:45:36",
                    "durasi_response_time": 982,
                    "durasi_recovery_time": 301,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU TETUKA",
                    "alamat_pelapor": "PR TIARA BRAWIJAYA 6 BLOK - NO - JL BOUGENVILE DS BAKUNGAN KEC GLAGAH KAB BANYUWANGI (DEKAT TK AL USWAH, DEKAT MUSHOLLA)",
                    "no_telp_pelapor": "085791657451",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET. GAGAL, SETELAH UPDATE VKRN 43, SISA TOKEN : 27.31 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANYUWANGI"
                },
                {
                    "no_laporan": "K5423020107754",
                    "waktu_lapor": "01/02/2023 20:24:37",
                    "waktu_response": "01/02/2023 20:37:19",
                    "waktu_recovery": "01/02/2023 20:39:44",
                    "durasi_response_time": 762,
                    "durasi_recovery_time": 145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Kurniawaan",
                    "alamat_pelapor": "JL CITARUM No.68B RT.0 RW.0",
                    "no_telp_pelapor": "6281275832220",
                    "keterangan_pelapor": "Pengajuan tambah daya dari 4.400 ke 13.2000 sudah dibayar lunas tetapi sampai saat ini masih belum ada perubahan dan minta tolong/mohon kira kira kapan untuk dipasang. terimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TENGAH"
                },
                {
                    "no_laporan": "K5423020107759",
                    "waktu_lapor": "01/02/2023 20:25:06",
                    "waktu_response": "01/02/2023 20:30:20",
                    "waktu_recovery": "01/02/2023 20:41:34",
                    "durasi_response_time": 314,
                    "durasi_recovery_time": 674,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julian",
                    "alamat_pelapor": "JL LB BUAYA RT5/10-14 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281292506559",
                    "keterangan_pelapor": "tolong ingin menambahkan daya hari ini di tunggu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107761",
                    "waktu_lapor": "01/02/2023 20:25:24",
                    "waktu_response": "02/02/2023 04:27:49",
                    "waktu_recovery": "02/02/2023 07:59:44",
                    "durasi_response_time": 28945,
                    "durasi_recovery_time": 12715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAENAL ARIFIN",
                    "alamat_pelapor": "JL KESELAMATAN NO.21 No. RT.14 RW.1",
                    "no_telp_pelapor": "628119955201",
                    "keterangan_pelapor": "setelah dibeilkan voucher sebesar 300 ribu dengan nomor yang sudah sesuai tapi tidak bisa dimasukkan kwh nya.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 JATINEGARA"
                },
                {
                    "no_laporan": "K5423020107764",
                    "waktu_lapor": "01/02/2023 20:26:09",
                    "waktu_response": "01/02/2023 20:35:19",
                    "waktu_recovery": "01/02/2023 20:51:58",
                    "durasi_response_time": 550,
                    "durasi_recovery_time": 999,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad yurni",
                    "alamat_pelapor": "jl. jc rangkap RT 04",
                    "no_telp_pelapor": "6281254113800",
                    "keterangan_pelapor": "transaksi beli token d Nanga Bulik gagal terus, dri nominal isi 20,50,100, 200, sudah d coba gagal jua, coba beli k Banjarmasin nominal 100 bisa, coba beli ke Amuntai HSU, nominal 20 bisa.  d Nanga Bulik melebihi kapasitas pemakaian KWH, kenapa bisa k luar kal-teng .  klo limit abis mlebihi kapasitas pemakaian otomatis d isi kluar wilayah pun gak.  bisa. ada apa ini",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP NANGA BULIK"
                },
                {
                    "no_laporan": "K5423020107766",
                    "waktu_lapor": "01/02/2023 20:26:18",
                    "waktu_response": "01/02/2023 21:21:52",
                    "waktu_recovery": "02/02/2023 03:34:21",
                    "durasi_response_time": 3334,
                    "durasi_recovery_time": 22349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "GIRI SAGARA KRISNA",
                    "alamat_pelapor": "DK BLOK JUMAT No.0 RT.1 RW.6 JATIWANGI",
                    "no_telp_pelapor": "6282119871335",
                    "keterangan_pelapor": "PADAM 1 PERSIL KONDISI MCB DAN SIKRING ON / PELANGGAN MENGHUBUNGI KEMBALI MOHON DIBANTU TINDAKLANJUT CC.53.ANUGRAH",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JATIWANGI"
                },
                {
                    "no_laporan": "K5423020107767",
                    "waktu_lapor": "01/02/2023 20:26:21",
                    "waktu_response": "01/02/2023 20:26:39",
                    "waktu_recovery": "01/02/2023 20:27:33",
                    "durasi_response_time": 18,
                    "durasi_recovery_time": 54,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUHMAYANTI",
                    "alamat_pelapor": "KK BUJANG GADUNG No.0 RT.3 RW.3 RAWA ARUM",
                    "no_telp_pelapor": "6281312132466",
                    "keterangan_pelapor": "MOHON INFO JADWAL PEMADAMAN HARI KAMIS DI DAERAH RAWA ARUM GEROGOL",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107768",
                    "waktu_lapor": "01/02/2023 20:26:30",
                    "waktu_response": "01/02/2023 20:27:59",
                    "waktu_recovery": "01/02/2023 22:01:09",
                    "durasi_response_time": 89,
                    "durasi_recovery_time": 5590,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULIA ELITA",
                    "alamat_pelapor": "JL PISANGAN LAMA III NO.19 RT-3 / RW-8 KEL.PISANGAN TIMUR KEC. PULO GADUNG KOTA KOTA JAKARTA TIMUR ACUAN LOKASI KONTRAKAN PAK DEDI",
                    "no_telp_pelapor": "6285888877966",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN LPP KEYPAD SEMPAT TDK BERFUNGSI, PTL MENYALA SISA KWH 77.21. TERKAIT NO. LAPOR K5323013100727. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 76,61 YANG BELUM DIINPUT PADA APP LAMA. MOHON DAPAT DIKONVERSI KE APP BARU.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020107772",
                    "waktu_lapor": "01/02/2023 20:27:35",
                    "waktu_response": "02/02/2023 08:18:42",
                    "waktu_recovery": "02/02/2023 10:33:03",
                    "durasi_response_time": 42667,
                    "durasi_recovery_time": 8061,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DINAR",
                    "alamat_pelapor": "JL SUKA SENANG NO 100A SEBELAH SEVEN FUTSAL",
                    "no_telp_pelapor": "082179540133",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 2023 = 85570, ST APP TGL 01/02/2023 = 85482. REK (BELUM DILUNASI). BANGUNAN KOSONG BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU, PETUGAS TIDAK DATANG UNTUK PENCATATAN PERIODE SEBELUMNYA. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KENTEN"
                },
                {
                    "no_laporan": "K5423020107777",
                    "waktu_lapor": "01/02/2023 20:28:18",
                    "waktu_response": "01/02/2023 20:40:22",
                    "waktu_recovery": "01/02/2023 21:21:05",
                    "durasi_response_time": 724,
                    "durasi_recovery_time": 2443,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMIR",
                    "alamat_pelapor": "JL PATOK PUTIH DS PONDOK BALIK DSN AYU KEC KETOL KAB ACEH TENGAH ACUAN LAPANGAN BOLA TITI KAMANDANU ",
                    "no_telp_pelapor": "085277224481",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 17.19 .KWH  \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JANARATA"
                },
                {
                    "no_laporan": "K5423020107779",
                    "waktu_lapor": "01/02/2023 20:29:16",
                    "waktu_response": "01/02/2023 22:35:13",
                    "waktu_recovery": "02/02/2023 00:01:30",
                    "durasi_response_time": 7557,
                    "durasi_recovery_time": 5177,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "26819",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL KUBIS III A2 NO 105 RT06/ RW06 KEL PULO KEC KEB BARU JAKSEL (BELAKANG ST MRT BLOK A)",
                    "no_telp_pelapor": "081314442893",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020100425, TGL 01/02/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BTN. PTL MINTA SEGERA DISAMBUNG. LU, BELUM ADA TINDAK LANJUT CC.54.FIKRI PKL 12:52 WIB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020107780",
                    "waktu_lapor": "01/02/2023 20:29:27",
                    "waktu_response": "01/02/2023 20:42:15",
                    "waktu_recovery": "01/02/2023 21:07:51",
                    "durasi_response_time": 768,
                    "durasi_recovery_time": 1536,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000001155221",
                    "nama_pelapor": "BP RISMAN",
                    "alamat_pelapor": "JL- GG- KP CIBUGIS NO- RT-003 / RW-05 KEL KLAPANUNGGAL KEC KLAPANUNGGAL KAB BOGOR / SETEMPAT WARUNG SUCI",
                    "no_telp_pelapor": "081319840178",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN DENGAN NO METER 14214456825 TIDAK BISA MELAKUKAN PEMBELIAN NO TOKEN PADA DATA P2APST TERTERA BLOCKING TOKEN NAMUN PADA DATA AP2T TIDAK TERTERA NO REG/TAGIHAN SUSULAN.\\nSISA KWH 0 PTL PADAM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107781",
                    "waktu_lapor": "01/02/2023 20:29:23",
                    "waktu_response": "01/02/2023 20:32:45",
                    "waktu_recovery": "01/02/2023 20:59:39",
                    "durasi_response_time": 202,
                    "durasi_recovery_time": 1614,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dstu wahyu setyadi",
                    "alamat_pelapor": "DS LONTAR No. 18 RT. RW. 1 LONTAR",
                    "no_telp_pelapor": "6289501608300",
                    "keterangan_pelapor": "saya mau bayar yang bulan lalu, gimana caranya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DARMO PERMAI"
                },
                {
                    "no_laporan": "K5423020107783",
                    "waktu_lapor": "01/02/2023 20:29:44",
                    "waktu_response": "01/02/2023 20:42:25",
                    "waktu_recovery": "01/02/2023 21:16:55",
                    "durasi_response_time": 761,
                    "durasi_recovery_time": 2070,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Victor Jasuli Gomez",
                    "alamat_pelapor": "PR PERMATA CIBUBUR BLOK C1 KEC CILEUNGSI No.7 RT.0 RW.0 CILEUNGSIK",
                    "no_telp_pelapor": "6281231102000",
                    "keterangan_pelapor": "sudah isi token pln 50 ribu, tapi token tidak masuk(angka kwh meter tidak bertambah)",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107785",
                    "waktu_lapor": "01/02/2023 20:30:12",
                    "waktu_response": "01/02/2023 20:41:53",
                    "waktu_recovery": "02/02/2023 03:13:24",
                    "durasi_response_time": 701,
                    "durasi_recovery_time": 23491,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PERDIANSYAH",
                    "alamat_pelapor": "kp. bambu duri rt 02/04",
                    "no_telp_pelapor": "628994798217",
                    "keterangan_pelapor": "kalau tambah daya sdh jdi register apakah no register bisa hangus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020107788",
                    "waktu_lapor": "01/02/2023 20:30:48",
                    "waktu_response": "01/02/2023 21:14:52",
                    "waktu_recovery": "01/02/2023 21:33:30",
                    "durasi_response_time": 2644,
                    "durasi_recovery_time": 1118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagus julianto",
                    "alamat_pelapor": "GU MULAN 11 RT4 RWU No.0 RT.00 RW.00 LAN",
                    "no_telp_pelapor": "6285730707037",
                    "keterangan_pelapor": "meteran mati setelah kenak petir listrik masih nyala",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PLOSO"
                },
                {
                    "no_laporan": "K5423020107789",
                    "waktu_lapor": "01/02/2023 20:31:02",
                    "waktu_response": "01/02/2023 22:44:55",
                    "waktu_recovery": "01/02/2023 22:47:34",
                    "durasi_response_time": 8033,
                    "durasi_recovery_time": 159,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tia",
                    "alamat_pelapor": "Gang Karya Muda IV, No. 32 C",
                    "no_telp_pelapor": "6285359801792",
                    "keterangan_pelapor": "tagihan listrik bulan januari tercatat hanya kwh minimum, padahal ada pemakaian, mohon untuk dikoreksi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN JOHOR"
                },
                {
                    "no_laporan": "K5423020107796",
                    "waktu_lapor": "01/02/2023 20:32:07",
                    "waktu_response": "01/02/2023 20:32:31",
                    "waktu_recovery": "01/02/2023 20:33:37",
                    "durasi_response_time": 24,
                    "durasi_recovery_time": 66,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nia kurnia",
                    "alamat_pelapor": "KP KUBANG LESUNG BRANGBANG No. RT.2 RW.5 TAMAN BARU",
                    "no_telp_pelapor": "6289613632736",
                    "keterangan_pelapor": "kwh meter saya ada gambar tangan, apa maksudnya?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107797",
                    "waktu_lapor": "01/02/2023 20:32:13",
                    "waktu_response": "01/02/2023 20:33:55",
                    "waktu_recovery": "01/02/2023 20:56:37",
                    "durasi_response_time": 102,
                    "durasi_recovery_time": 1362,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Windy Eka Julia pratama",
                    "alamat_pelapor": "Jl. Raya Mulung No.124",
                    "no_telp_pelapor": "6288805269861",
                    "keterangan_pelapor": "isi token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KARANG PILANG"
                },
                {
                    "no_laporan": "K1223020100479",
                    "waktu_lapor": "01/02/2023 20:32:33",
                    "waktu_response": "01/02/2023 20:50:34",
                    "waktu_recovery": "01/02/2023 21:02:29",
                    "durasi_response_time": 1081,
                    "durasi_recovery_time": 715,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA",
                    "alamat_pelapor": "JL DATUK KABU GG PISANG 21 NO 16 RT-RW- DS TEMBUNG KEC- KAB DELISERDANG DEKAT MASJID",
                    "no_telp_pelapor": "085373730001",
                    "keterangan_pelapor": "APP TERTERA GAGAL  SETELAH UPDETE VKRN 43 (PTL MENYALA R1T / 1300VA)SISA KWH 162.84 NO TOKEN 6927 4439 8563 0751 8989",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020107799",
                    "waktu_lapor": "01/02/2023 20:32:31",
                    "waktu_response": "01/02/2023 20:41:01",
                    "waktu_recovery": "01/02/2023 21:39:52",
                    "durasi_response_time": 510,
                    "durasi_recovery_time": 3531,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "DARUL MUALAM",
                    "alamat_pelapor": "Gg. Anggrek No.11",
                    "no_telp_pelapor": "6285718128774",
                    "keterangan_pelapor": "tidak bisa isi pulsa.. saat token dimasukan ada bacaan gagal.. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020107806",
                    "waktu_lapor": "01/02/2023 20:33:25",
                    "waktu_response": "01/02/2023 21:03:30",
                    "waktu_recovery": "01/02/2023 21:34:17",
                    "durasi_response_time": 1805,
                    "durasi_recovery_time": 1847,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ria rahayu",
                    "alamat_pelapor": "DS PAGAR JAYA No.0 PAGARALAM",
                    "no_telp_pelapor": "6285839701085",
                    "keterangan_pelapor": "token gagal ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020107814",
                    "waktu_lapor": "01/02/2023 20:35:44",
                    "waktu_response": "01/02/2023 21:15:28",
                    "waktu_recovery": "01/02/2023 21:16:54",
                    "durasi_response_time": 2384,
                    "durasi_recovery_time": 86,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nabila Setiyani",
                    "alamat_pelapor": "DS SUGIHWARAS No.- RT.0 RW.0 JENU",
                    "no_telp_pelapor": "6285732895094",
                    "keterangan_pelapor": "beli pulsa listrik di 2 tempat tapi belum bisa2, statusnya masih proses terus. apakah memang sedang ada gangguan?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TUBAN"
                },
                {
                    "no_laporan": "K5423020107817",
                    "waktu_lapor": "01/02/2023 20:36:13",
                    "waktu_response": "01/02/2023 20:36:35",
                    "waktu_recovery": "01/02/2023 20:37:15",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 40,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "tibyani",
                    "alamat_pelapor": "JL APOLLO No.1 RT.001 RW.08 PAGEBANGAN",
                    "no_telp_pelapor": "6281128611898",
                    "keterangan_pelapor": "apakah bisa minta riwayat pembeliam token selama bulan januari?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107822",
                    "waktu_lapor": "01/02/2023 20:37:14",
                    "waktu_response": "01/02/2023 20:57:34",
                    "waktu_recovery": "01/02/2023 20:59:10",
                    "durasi_response_time": 1220,
                    "durasi_recovery_time": 96,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhari",
                    "alamat_pelapor": "DN KOLOH PETUNG TIMUK No. RT.0 RW.0",
                    "no_telp_pelapor": "6283129002999",
                    "keterangan_pelapor": "gagal input token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020107823",
                    "waktu_lapor": "01/02/2023 20:37:17",
                    "waktu_response": "01/02/2023 20:39:48",
                    "waktu_recovery": "01/02/2023 22:13:04",
                    "durasi_response_time": 151,
                    "durasi_recovery_time": 5596,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji wahyu",
                    "alamat_pelapor": "PR GRAND BALARAJA BLOK D1 No.14 RT.0 RW.0 SOLEAR",
                    "no_telp_pelapor": "6285797158629",
                    "keterangan_pelapor": "tidak bisa di isi token listrik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107824",
                    "waktu_lapor": "01/02/2023 20:37:26",
                    "waktu_response": "01/02/2023 20:40:55",
                    "waktu_recovery": "01/02/2023 20:53:47",
                    "durasi_response_time": 209,
                    "durasi_recovery_time": 772,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochammad Fahri suyuti",
                    "alamat_pelapor": "Belang RT 03 RW 04",
                    "no_telp_pelapor": "628993955653",
                    "keterangan_pelapor": "gagal saat isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP GONDANG WETAN"
                },
                {
                    "no_laporan": "K5423020107829",
                    "waktu_lapor": "01/02/2023 20:38:48",
                    "waktu_response": "01/02/2023 21:06:51",
                    "waktu_recovery": "01/02/2023 22:46:11",
                    "durasi_response_time": 1683,
                    "durasi_recovery_time": 5960,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "loan tuluki",
                    "alamat_pelapor": "Jalan Komplexs Pengawu Indah",
                    "no_telp_pelapor": "6282190998500",
                    "keterangan_pelapor": "tidak mengisi token listrik. sudah 3 kali membeli token tapi gagal terus. mohon solusinya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020107830",
                    "waktu_lapor": "01/02/2023 20:39:06",
                    "waktu_response": "02/02/2023 05:37:21",
                    "waktu_recovery": "02/02/2023 05:41:20",
                    "durasi_response_time": 32295,
                    "durasi_recovery_time": 239,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ACH ROMADI ARDI",
                    "alamat_pelapor": "DUSUN KAYU ABUH DESA MANO'AN KEC KOKOP KAB BANGKALAN.",
                    "no_telp_pelapor": "081904444405",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 31/01/2023 TELAH DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN RUSAK (TIDAK MENGELUARKAN TEGANGAN). SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 2019.00 PADA APP LAMA (14406183708). MOHON DAPAT DIKONVERSI KE APP BARU (86226198561). SESUAI INFO PELANGGAN SISA KWH YANG DIKEMBALIKAN OLEH PETUGAS TIDAK SESUAI DENGAN SISA PADA KWH METER LAMA (HANYA DILAKUKAN PERGANTIAN 804,00 KWH)",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107834",
                    "waktu_lapor": "01/02/2023 20:39:36",
                    "waktu_response": "01/02/2023 21:44:04",
                    "waktu_recovery": "01/02/2023 22:04:57",
                    "durasi_response_time": 3868,
                    "durasi_recovery_time": 1253,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IYAT ",
                    "alamat_pelapor": "Jl.GUNUNG SINGGALANG DALAM  RT.06 RW.03 NO. 1 KEL. AMPANG KEC. KURANJI, KOTA PADANG ACUAN SETMPATNYA RUMAH KAYU ",
                    "no_telp_pelapor": "0811668484",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT LEBIH TAGIH. STAND AKHIR REK FEB 2023 = 47282, APP TGL 01 / 02 / 23 = 47755. SETEMPAT DIHUNI DAN BERPAGAR SERTA KWH METER DIJANGKAU OLEH PETUGAS",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BELANTI"
                },
                {
                    "no_laporan": "K5323020100884",
                    "waktu_lapor": "01/02/2023 20:40:10",
                    "waktu_response": "01/02/2023 21:07:53",
                    "waktu_recovery": "01/02/2023 21:26:22",
                    "durasi_response_time": 1663,
                    "durasi_recovery_time": 1109,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01117288843",
                    "nama_pelapor": "IBU CIA LI PAU",
                    "alamat_pelapor": "JL KEBON KACANG 4 NO 78 RT10/5 KEL TANAH ABANG KEC KEBONKACANG KOTA JAKARTA PUSAT (DKT PASAT GANDARIA) ",
                    "no_telp_pelapor": "0213145105",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL SETELAH UPDATE VKRN-43. SISA STROOM 34.60 KWH (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020107842",
                    "waktu_lapor": "01/02/2023 20:40:25",
                    "waktu_response": "02/02/2023 08:48:26",
                    "waktu_recovery": "02/02/2023 09:37:36",
                    "durasi_response_time": 43681,
                    "durasi_recovery_time": 2950,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Hafid",
                    "alamat_pelapor": "DS FATUFIA No. 7206102004",
                    "no_telp_pelapor": "6281315477299",
                    "keterangan_pelapor": "Tolong dibantu pak, sudah sebulan belum ada penanganan, dan sudah sering input di aplikasi.. MCB KWH terbakar ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUNGKU"
                },
                {
                    "no_laporan": "K5423020107843",
                    "waktu_lapor": "01/02/2023 20:40:28",
                    "waktu_response": "01/02/2023 20:40:50",
                    "waktu_recovery": "01/02/2023 20:41:28",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 38,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irvan",
                    "alamat_pelapor": "KP PASAR BUNDER No. RT.4 RW.6 TEGAL BUND",
                    "no_telp_pelapor": "6287820975014",
                    "keterangan_pelapor": "Jika ingin mengajukan tambah daya dari 1 fasa ke 3 fasa, apa saja syaratnya?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107849",
                    "waktu_lapor": "01/02/2023 20:40:58",
                    "waktu_response": "01/02/2023 20:56:20",
                    "waktu_recovery": "01/02/2023 21:00:28",
                    "durasi_response_time": 922,
                    "durasi_recovery_time": 248,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kar Nadi",
                    "alamat_pelapor": "Kp.cikarang Rt.002 Rw.001",
                    "no_telp_pelapor": "6285778652128",
                    "keterangan_pelapor": "jumlah kwh yang tertera d kwh sama tagihan tidak sama. lebih tinggi tagihan d banding yang ter tera d kwh",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020107851",
                    "waktu_lapor": "01/02/2023 20:41:01",
                    "waktu_response": "01/02/2023 21:00:49",
                    "waktu_recovery": "01/02/2023 21:05:25",
                    "durasi_response_time": 1188,
                    "durasi_recovery_time": 276,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Handi syah putra",
                    "alamat_pelapor": "DS SEI SILAU TIMUR DSN.I No.0 0",
                    "no_telp_pelapor": "6285358883649",
                    "keterangan_pelapor": "Token gagal di masukan padahal nomor token yang di masukan sudah benar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KISARAN"
                },
                {
                    "no_laporan": "K5423020107852",
                    "waktu_lapor": "01/02/2023 20:41:02",
                    "waktu_response": "02/02/2023 05:37:07",
                    "waktu_recovery": "02/02/2023 05:41:05",
                    "durasi_response_time": 32165,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusuf",
                    "alamat_pelapor": "DN BARAK SABA No.",
                    "no_telp_pelapor": "6287884469289",
                    "keterangan_pelapor": "sudah membeli pulsa listrik via shope sudah keluar token token di masukkan gagal terus padahal mengisi token dengan benar listrik tidak mengisi mohon solusinya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5423020107855",
                    "waktu_lapor": "01/02/2023 20:41:29",
                    "waktu_response": "01/02/2023 21:07:23",
                    "waktu_recovery": "01/02/2023 21:48:14",
                    "durasi_response_time": 1554,
                    "durasi_recovery_time": 2451,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "39120210198",
                    "alamat_pelapor": "jalan pulau mentawai",
                    "no_telp_pelapor": "6281242384620",
                    "keterangan_pelapor": "Mohon kirim kode clear temper",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP POSO"
                },
                {
                    "no_laporan": "K5423020107862",
                    "waktu_lapor": "01/02/2023 20:42:14",
                    "waktu_response": "01/02/2023 20:49:41",
                    "waktu_recovery": "01/02/2023 20:51:44",
                    "durasi_response_time": 447,
                    "durasi_recovery_time": 123,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP STEVEN",
                    "alamat_pelapor": "JL. TUNAS HARAPAN KOMPLEK GREEN THR 1 // SEBRANG DEPOT AIR MURNI WATER,, PAL IX, KEC. SUNGAI KAKAP, KABUPATEN KUBU RAYA, KALIMANTAN BARAT 78114",
                    "no_telp_pelapor": "081253631298",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB RIT/2200 NOMER AGENDA211009912211016612 NO REGISTER2110012076045 BP LUNAS PADA TGL (03/11/2022 ,TGL 20/01/23 PELANGGAN SUDAH DIHUB PELANGGAN MELEWATI WA DAN DINFOKAN BLM TERSEDIA MATERIAL DAN AKAN DIREALISASI LEPAS BULAN , NAMUN HINGGA SAAT INI BELUM REALISASI. TERKAIT K5123013000340 STATUS BATAL DAN MUTASI TANPA PENANGANAN. ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA"
                },
                {
                    "no_laporan": "K5223020101799",
                    "waktu_lapor": "01/02/2023 20:42:30",
                    "waktu_response": "01/02/2023 21:23:59",
                    "waktu_recovery": "02/02/2023 09:19:45",
                    "durasi_response_time": 2489,
                    "durasi_recovery_time": 42946,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "52269",
                    "nama_pelapor": "BP. ILHAM",
                    "alamat_pelapor": "JL.KEBON BAWANG 1 NO 42 RT 08 RW 07 KELURAHAN KEBON BAWANG , KECAMATAN TANJUNG PRIUK JAKARTA UTARA",
                    "no_telp_pelapor": "085366781266",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL. PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 01/02/2023 SEBESAR RP. 100.000,- DENGAN NOMOR TOKEN 34140832151231014596  DAN SISA KWH 82,69 ",
                    "media": "Live Chat Website",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5423020107868",
                    "waktu_lapor": "01/02/2023 20:43:18",
                    "waktu_response": "01/02/2023 21:02:17",
                    "waktu_recovery": "02/02/2023 06:42:09",
                    "durasi_response_time": 1139,
                    "durasi_recovery_time": 34792,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ramadani",
                    "alamat_pelapor": "TAMAN PBA",
                    "no_telp_pelapor": "6282361993701",
                    "keterangan_pelapor": "kWh di tagihan berbeda dengan yang dimeteran",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020107869",
                    "waktu_lapor": "01/02/2023 20:43:18",
                    "waktu_response": "01/02/2023 21:05:34",
                    "waktu_recovery": "01/02/2023 21:07:50",
                    "durasi_response_time": 1336,
                    "durasi_recovery_time": 136,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Darsa",
                    "alamat_pelapor": "KP CIKANDE No. RT.3 RW.5 CIKANDE",
                    "no_telp_pelapor": "6283823295817",
                    "keterangan_pelapor": "Isi Token gagal terus padahal nomor nya udah benar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107880",
                    "waktu_lapor": "01/02/2023 20:45:51",
                    "waktu_response": "01/02/2023 20:46:13",
                    "waktu_recovery": "01/02/2023 20:46:55",
                    "durasi_response_time": 22,
                    "durasi_recovery_time": 42,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA",
                    "alamat_pelapor": "KP SEMAMPIR TIMUR No.7 RT.003 RW.04 SEMAMPIR",
                    "no_telp_pelapor": "62895393715007",
                    "keterangan_pelapor": "SAYA INGIN MENEBANG POHON DEPAN RUMAH SAYA TETAPI ADA KABEL LISTRIK DI DEKATNYA, MOHON ARAHANNYA",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107882",
                    "waktu_lapor": "01/02/2023 20:46:02",
                    "waktu_response": "01/02/2023 21:03:42",
                    "waktu_recovery": "01/02/2023 21:32:57",
                    "durasi_response_time": 1060,
                    "durasi_recovery_time": 1755,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RINANTO",
                    "alamat_pelapor": "JL BENGKONG 10     RT-4 / RW-3 CLUSTER MAHARANI  NO 2 TENGAH KEL PADURENAN KEC MUSTIKA JAYA KOTA BEKASI JABAR",
                    "no_telp_pelapor": "081294291079",
                    "keterangan_pelapor": "pelanggan tidak dapat input token setelah update VKRN 43.SISA 13.95 KWH \\nNO TOKEN 2675 4804 2770 1383 6362",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107883",
                    "waktu_lapor": "01/02/2023 20:46:08",
                    "waktu_response": "01/02/2023 20:50:08",
                    "waktu_recovery": "01/02/2023 21:08:16",
                    "durasi_response_time": 240,
                    "durasi_recovery_time": 1088,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0077976",
                    "nama_pelapor": "BP TIRTA",
                    "alamat_pelapor": "DUSUN PATEGUHAN RT 1 RW 6 TAWANGREJO PANDAAN PASURUAN JAWA TIMUR",
                    "no_telp_pelapor": "08971606117",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 23049, ST APP BERDASARKAN ACMT FEBRUARI 2023 = 23036. REK (BELUM DILUNASI). (PERSIL DIHUNI, BERPAGAR DAN TERKUNCI, KWH METER SULIT DIJANGKAU DARI LUAR PAGAR, DAN PETUGAS TIDAK RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANDAAN"
                },
                {
                    "no_laporan": "K5423020107885",
                    "waktu_lapor": "01/02/2023 20:46:40",
                    "waktu_response": "01/02/2023 21:57:36",
                    "waktu_recovery": "01/02/2023 22:37:32",
                    "durasi_response_time": 4256,
                    "durasi_recovery_time": 2396,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ridho",
                    "alamat_pelapor": "Jl. Lingkar Barat 1 No.338",
                    "no_telp_pelapor": "6282372260216",
                    "keterangan_pelapor": "gagal isi token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5423020107886",
                    "waktu_lapor": "01/02/2023 20:46:42",
                    "waktu_response": "01/02/2023 20:56:07",
                    "waktu_recovery": "01/02/2023 21:00:29",
                    "durasi_response_time": 565,
                    "durasi_recovery_time": 262,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febri Hastono",
                    "alamat_pelapor": "JL SANCANG DALAM No.0 RT.3 RW.7 KP BABAKAN",
                    "no_telp_pelapor": "6285925109464",
                    "keterangan_pelapor": "pengajuan pasang baru belum ada realisasi nya 5382112142665\\n5382112142666\\n5382112142667\\n5382112142668 lokasi sudah mau di gunakan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020107890",
                    "waktu_lapor": "01/02/2023 20:47:23",
                    "waktu_response": "01/02/2023 21:02:25",
                    "waktu_recovery": "01/02/2023 21:33:58",
                    "durasi_response_time": 902,
                    "durasi_recovery_time": 1893,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iin haryati",
                    "alamat_pelapor": "PS PASAR BARU RT.8 No.0 RT. RW.",
                    "no_telp_pelapor": "628819737042",
                    "keterangan_pelapor": "Pengisian token listrik yg selalu gagal  / LAPORAN DI ALIHKAN KE NO LAPOR G5123020102555 (CC.51.LUTHFI ) ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107895",
                    "waktu_lapor": "01/02/2023 20:48:24",
                    "waktu_response": "01/02/2023 20:52:29",
                    "waktu_recovery": "01/02/2023 22:47:44",
                    "durasi_response_time": 245,
                    "durasi_recovery_time": 6915,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "kumini asih",
                    "alamat_pelapor": "kp kadu sangereng RT 003 RW 001 no 182 desa bunder kec Cikupa tangerang",
                    "no_telp_pelapor": "6285219496333",
                    "keterangan_pelapor": "sudah membeli pulsa listrik tp SDH beberapa kali dimasukkan ttp gagal,mohon solusinya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020107898",
                    "waktu_lapor": "01/02/2023 20:48:39",
                    "waktu_response": "01/02/2023 21:02:54",
                    "waktu_recovery": "01/02/2023 21:08:16",
                    "durasi_response_time": 855,
                    "durasi_recovery_time": 322,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki handayani",
                    "alamat_pelapor": "pondok Zul yahri ",
                    "no_telp_pelapor": "6285774830911",
                    "keterangan_pelapor": "pembatalan pemasangan dan pengajuan pengembalian ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PAGAR ALAM"
                },
                {
                    "no_laporan": "K5423020107904",
                    "waktu_lapor": "01/02/2023 20:49:18",
                    "waktu_response": "02/02/2023 05:50:03",
                    "waktu_recovery": "02/02/2023 12:04:01",
                    "durasi_response_time": 32445,
                    "durasi_recovery_time": 22438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "prasetyo Agus susanto",
                    "alamat_pelapor": "GG TENGGUMUNG WET MPT No. 11 RT.007 RW.08 WONOKUSUMO",
                    "no_telp_pelapor": "6285708629124",
                    "keterangan_pelapor": "kwh meter di tagihan tdk sama dg kwh meter saat ini.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PERAK"
                },
                {
                    "no_laporan": "K5423020107912",
                    "waktu_lapor": "01/02/2023 20:50:17",
                    "waktu_response": "01/02/2023 21:19:38",
                    "waktu_recovery": "01/02/2023 21:56:05",
                    "durasi_response_time": 1761,
                    "durasi_recovery_time": 2187,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fauzi Adha S",
                    "alamat_pelapor": "JL ZAMRUD SEL I10 No.27 RT.000 RW.00 LEGENDA",
                    "no_telp_pelapor": "6281319279571",
                    "keterangan_pelapor": "layar/display pada perangkat meteran mati total,tetapi listrik masih tetap menyala, hanya tidak bisa melihat sisa pulsa/token.\\nperkiraan penggantian unit baru, terimakasiii pelayanan nya¿¿",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5523020100900",
                    "waktu_lapor": "01/02/2023 20:50:26",
                    "waktu_response": "01/02/2023 21:30:24",
                    "waktu_recovery": "01/02/2023 22:29:03",
                    "durasi_response_time": 2398,
                    "durasi_recovery_time": 3519,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU KRISTINA ",
                    "alamat_pelapor": "JL GG PANDAN 2 RT11/5 NO 49 G KEL KEDOYA SELATAN KEC KEBON JERUK KOTA JAKBAR ",
                    "no_telp_pelapor": "087884616652",
                    "keterangan_pelapor": "TGL31/01/2023  REK JAN 2023TELAH DILUNASI CREDIVO, NAMUN TGL 01/02/2023 PETUGAS SALAH MELAKUKAN PEMUTUSAN.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020107914",
                    "waktu_lapor": "01/02/2023 20:50:19",
                    "waktu_response": "01/02/2023 20:50:40",
                    "waktu_recovery": "01/02/2023 20:51:14",
                    "durasi_response_time": 21,
                    "durasi_recovery_time": 34,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL MARJUKI",
                    "alamat_pelapor": "PR LAUREL 2 No.21 RT.0 RW.0 CIBEBER",
                    "no_telp_pelapor": "6282236668700",
                    "keterangan_pelapor": "gagal input token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEGON"
                },
                {
                    "no_laporan": "K5423020107915",
                    "waktu_lapor": "01/02/2023 20:50:20",
                    "waktu_response": "01/02/2023 20:51:50",
                    "waktu_recovery": "02/02/2023 05:10:47",
                    "durasi_response_time": 90,
                    "durasi_recovery_time": 29937,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RASYIDI",
                    "alamat_pelapor": "JL PER DT BANDARA P BLK XXIII NO8",
                    "no_telp_pelapor": "6281282486837",
                    "keterangan_pelapor": "tidak bisa d proses tambah daya mohon d bantu terima kasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5423020107917",
                    "waktu_lapor": "01/02/2023 20:50:35",
                    "waktu_response": "01/02/2023 22:24:36",
                    "waktu_recovery": "01/02/2023 22:28:46",
                    "durasi_response_time": 5641,
                    "durasi_recovery_time": 250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bagus dermawan",
                    "alamat_pelapor": "JL DISBUN MERANTI PAHAM No.0",
                    "no_telp_pelapor": "6282277452279",
                    "keterangan_pelapor": "isi token gagal terus padahal nomor sudah sesuai",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LABUHAN BILIK"
                },
                {
                    "no_laporan": "K5423020107921",
                    "waktu_lapor": "01/02/2023 20:51:11",
                    "waktu_response": "01/02/2023 20:56:16",
                    "waktu_recovery": "01/02/2023 21:30:53",
                    "durasi_response_time": 305,
                    "durasi_recovery_time": 2077,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukminin",
                    "alamat_pelapor": "JL RATNA JATIASIH No.70 RT.3 RW.2 JATIKRAMAT",
                    "no_telp_pelapor": "6283146076794",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107924",
                    "waktu_lapor": "01/02/2023 20:52:16",
                    "waktu_response": "01/02/2023 20:58:38",
                    "waktu_recovery": "01/02/2023 21:03:58",
                    "durasi_response_time": 382,
                    "durasi_recovery_time": 320,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bojodaniel Bojodaniel",
                    "alamat_pelapor": "paliboo",
                    "no_telp_pelapor": "6281237323260",
                    "keterangan_pelapor": "tidak bisa mengisi Token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KALABAHI"
                },
                {
                    "no_laporan": "K5323020100894",
                    "waktu_lapor": "01/02/2023 20:52:27",
                    "waktu_response": "01/02/2023 20:53:19",
                    "waktu_recovery": "01/02/2023 21:52:46",
                    "durasi_response_time": 52,
                    "durasi_recovery_time": 3567,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILLY SIAHAAN",
                    "alamat_pelapor": "JL MUJAIR RAYA NO.19 KEL.BAMBU APUS KEC.PAMULANG KOTA TANGSEL",
                    "no_telp_pelapor": "082155479076",
                    "keterangan_pelapor": "TUNGGAKAN REK JANUARI 2023 BERIKUT BK SUDAH DILUNASI PADA TGL 31/01/2023 VIA BANK MANDIRI. MOHON PTL SEGERA DISAMBUNG KEMBALI",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020107933",
                    "waktu_lapor": "01/02/2023 20:53:39",
                    "waktu_response": "01/02/2023 20:58:48",
                    "waktu_recovery": "01/02/2023 21:10:50",
                    "durasi_response_time": 309,
                    "durasi_recovery_time": 722,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Awal Sofyan",
                    "alamat_pelapor": "KP CIJERAH No.0 RT.4 RW.4 TANI MULYA",
                    "no_telp_pelapor": "6281394430413",
                    "keterangan_pelapor": "tidak bisa masukan pulda token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020107940",
                    "waktu_lapor": "01/02/2023 20:55:07",
                    "waktu_response": "01/02/2023 21:16:04",
                    "waktu_recovery": "01/02/2023 22:24:14",
                    "durasi_response_time": 1257,
                    "durasi_recovery_time": 4090,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": "KP PEUSAR BINONG CRG NO 52   RT-9 / RW-1 JLN PRAMITA 1 KEL BINONG  KEC CURUG KAB TANGERANG\\nCUAN LOKASI DEKAT POSPOL TAMAN UBUD ",
                    "no_telp_pelapor": "081299778400",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 260 KWH \\nYBS MENGHUBUNGI KEMBALI // CC.54.NANDI 12G0OQZ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020107947",
                    "waktu_lapor": "01/02/2023 20:56:41",
                    "waktu_response": "01/02/2023 20:59:16",
                    "waktu_recovery": "01/02/2023 22:37:39",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 5903,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adillah Firly",
                    "alamat_pelapor": "Jalan Raya Kuta Bumi No. BL B10/ 79",
                    "no_telp_pelapor": "6285714488370",
                    "keterangan_pelapor": "maaf min, kok tiba2 listrik saya pemakaian kwh nya tinggi banget ya? padahal saya pake listrik tuh normal2 aja kek biasanya. kok malah bulan ini melonjak sekali… kemarin yg nyatet meteran listrik orang baruuu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TELUK NAGA"
                },
                {
                    "no_laporan": "K5523020100904",
                    "waktu_lapor": "01/02/2023 20:57:50",
                    "waktu_response": "01/02/2023 21:14:48",
                    "waktu_recovery": "01/02/2023 21:30:42",
                    "durasi_response_time": 1018,
                    "durasi_recovery_time": 954,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUSNI",
                    "alamat_pelapor": "JL KRAMAT 2 NO14 RT05/10 KEL LUBANG BUAYA KEC CIPAYUNG JAKTIM LOKASI; DIDEKAT GOR MUTIARA UNGU ",
                    "no_telp_pelapor": "081399729151",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR , DENGAN ALASAN : RENOVASI RUMAH \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020107960",
                    "waktu_lapor": "01/02/2023 20:58:24",
                    "waktu_response": "01/02/2023 21:12:54",
                    "waktu_recovery": "01/02/2023 21:21:24",
                    "durasi_response_time": 870,
                    "durasi_recovery_time": 510,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ngadiman",
                    "alamat_pelapor": "DK SEMAK KARANGMOJO WERU No. RT.2 RW.7",
                    "no_telp_pelapor": "6281466761766",
                    "keterangan_pelapor": "apakah bisa migrasi dari prabayar ke paskabayar..terimksh",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKOHARDJO"
                },
                {
                    "no_laporan": "K5423020107964",
                    "waktu_lapor": "01/02/2023 20:58:39",
                    "waktu_response": "01/02/2023 21:26:40",
                    "waktu_recovery": "01/02/2023 21:33:47",
                    "durasi_response_time": 1681,
                    "durasi_recovery_time": 427,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ASRIADI",
                    "alamat_pelapor": "PR BTN FUAD ARAFAH No.0 RT.0 RW.0 BINTARORE",
                    "no_telp_pelapor": "6285255154772",
                    "keterangan_pelapor": "no id pelanggan salah",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANRITA LOPI"
                },
                {
                    "no_laporan": "K5323020100898",
                    "waktu_lapor": "01/02/2023 20:59:04",
                    "waktu_response": "01/02/2023 21:10:40",
                    "waktu_recovery": "01/02/2023 21:34:42",
                    "durasi_response_time": 696,
                    "durasi_recovery_time": 1442,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000010723615",
                    "nama_pelapor": "BP GUNAWAN",
                    "alamat_pelapor": "JL.   MELATI I  NO. 23 RT0/0 JL. GRAHA RANCAMANYAR KEL. RANCAMANYAR KEC. BALEENDAH KAB. BANDUNG ",
                    "no_telp_pelapor": "081224662478",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KWH METER    KARENA PELANGGAN SEDANG MERENOVASI RUMAH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALEENDAH"
                },
                {
                    "no_laporan": "K5423020107970",
                    "waktu_lapor": "01/02/2023 20:59:54",
                    "waktu_response": "01/02/2023 21:04:40",
                    "waktu_recovery": "01/02/2023 21:33:02",
                    "durasi_response_time": 286,
                    "durasi_recovery_time": 1702,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000007119858",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL SWADAYA NO. 97 RT. 3/1 KP BABAKAN KEL MUSTIKASARI KEC MUSTIKAJAYA KOTA BEKASI // DEKAT LAPANGAN BOLA ",
                    "no_telp_pelapor": "081210574580",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. SETEMPAT SEDANG RENOVASI PEMOHON SELAKU PEMILIK BANGUNAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANTARGEBANG"
                },
                {
                    "no_laporan": "K5423020107973",
                    "waktu_lapor": "01/02/2023 21:00:36",
                    "waktu_response": "01/02/2023 21:40:20",
                    "waktu_recovery": "02/02/2023 07:23:34",
                    "durasi_response_time": 2384,
                    "durasi_recovery_time": 34994,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SURYATI",
                    "alamat_pelapor": "KK RUKO BULEVAR HIJAU RAYA BLOK C-1 NO 38B - 38C KEL PEJUANG KEC MEDAN SATRIA KOTA BEKASI LOKASI RUKO TOKO OMEGA DEKAT PATUNG BURUNG",
                    "no_telp_pelapor": "0811107560",
                    "keterangan_pelapor": "TERKAIT TGL 26/1/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG. K5423013109580. HINGGA SAAT BELUM ADA PENANGANAN ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020107977",
                    "waktu_lapor": "01/02/2023 21:02:26",
                    "waktu_response": "01/02/2023 21:41:56",
                    "waktu_recovery": "01/02/2023 22:05:10",
                    "durasi_response_time": 2370,
                    "durasi_recovery_time": 1394,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Heri gunawan",
                    "alamat_pelapor": "jl.sukakarya GG.appolo",
                    "no_telp_pelapor": "6285837067839",
                    "keterangan_pelapor": "nomor token benar saat di isi selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PANAM"
                },
                {
                    "no_laporan": "K5423020107983",
                    "waktu_lapor": "01/02/2023 21:03:21",
                    "waktu_response": "01/02/2023 21:07:49",
                    "waktu_recovery": "01/02/2023 21:14:35",
                    "durasi_response_time": 268,
                    "durasi_recovery_time": 406,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad sutisna",
                    "alamat_pelapor": "JL LARA SANTANG No.19 RT.002 RW.16 TANI MULYA",
                    "no_telp_pelapor": "6289603568840",
                    "keterangan_pelapor": "asalamualaikum.... pa maaf mau minta kode unyuk masukin token, karna d meteran ad tulisan periksa. mkasih sebelumnya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMAHI KOTA"
                },
                {
                    "no_laporan": "K5423020107984",
                    "waktu_lapor": "01/02/2023 21:03:26",
                    "waktu_response": "01/02/2023 21:28:59",
                    "waktu_recovery": "02/02/2023 07:30:02",
                    "durasi_response_time": 1533,
                    "durasi_recovery_time": 36063,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Yasfar S",
                    "alamat_pelapor": "KK BLOK E06 No.010",
                    "no_telp_pelapor": "6282248888945",
                    "keterangan_pelapor": "kWh dirumah saya pada saat memasukkan kode,tertulis (Terpakai) padahal token baru dibeli.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUNGGUMINASA"
                },
                {
                    "no_laporan": "K5423020107987",
                    "waktu_lapor": "01/02/2023 21:04:46",
                    "waktu_response": "01/02/2023 21:13:52",
                    "waktu_recovery": "01/02/2023 21:34:10",
                    "durasi_response_time": 546,
                    "durasi_recovery_time": 1218,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alif wahyudi",
                    "alamat_pelapor": "JL PEMUDA No.B RT.10 MANGGAR",
                    "no_telp_pelapor": "6281350390659",
                    "keterangan_pelapor": "meteran tidak bisa menerima kode token dengan keterangan gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BALIKPAPAN SELATAN"
                },
                {
                    "no_laporan": "K5423020107988",
                    "waktu_lapor": "01/02/2023 21:04:57",
                    "waktu_response": "01/02/2023 21:55:07",
                    "waktu_recovery": "01/02/2023 22:21:07",
                    "durasi_response_time": 3010,
                    "durasi_recovery_time": 1560,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "shofia lathifa ihsani",
                    "alamat_pelapor": "JL WUNGU RT.0 RW.0 GUMILIR",
                    "no_telp_pelapor": "6285740219155",
                    "keterangan_pelapor": "kabel diatas genteng terlalu kebawah, minta tolong dibenerin",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILACAP KOTA"
                },
                {
                    "no_laporan": "K5223020101823",
                    "waktu_lapor": "01/02/2023 21:06:14",
                    "waktu_response": "01/02/2023 21:08:01",
                    "waktu_recovery": "01/02/2023 21:12:10",
                    "durasi_response_time": 107,
                    "durasi_recovery_time": 249,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14020162583",
                    "nama_pelapor": "IBU NOVIA,",
                    "alamat_pelapor": "KP RAWAHINGKIK RT 02/RW 08, CILEUNGSI-BOGOR.",
                    "no_telp_pelapor": "085156164124",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL TIDAK PADAM DENGAN SISA KWH 2210.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020107993",
                    "waktu_lapor": "01/02/2023 21:06:57",
                    "waktu_response": "01/02/2023 21:20:37",
                    "waktu_recovery": "01/02/2023 21:23:24",
                    "durasi_response_time": 820,
                    "durasi_recovery_time": 167,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfan setiawan",
                    "alamat_pelapor": "KP CIKANDANG KAPLING, CIMAREME No.0 RT.5 RW.7 NGAMPRAH",
                    "no_telp_pelapor": "6283829965921",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020107995",
                    "waktu_lapor": "01/02/2023 21:08:18",
                    "waktu_response": "01/02/2023 21:10:06",
                    "waktu_recovery": "02/02/2023 01:59:36",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 17370,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Mujahidin Achmad Akbar",
                    "alamat_pelapor": "JL ADIUTOMO No. RT. 0 RW. 0 ARDIREJO",
                    "no_telp_pelapor": "6283835949684",
                    "keterangan_pelapor": "MCB berasap dan panas Pak. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KEPANJEN"
                },
                {
                    "no_laporan": "K5423020107996",
                    "waktu_lapor": "01/02/2023 21:08:29",
                    "waktu_response": "01/02/2023 21:09:42",
                    "waktu_recovery": "01/02/2023 21:24:53",
                    "durasi_response_time": 73,
                    "durasi_recovery_time": 911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifaldi Wahyuda",
                    "alamat_pelapor": "JL POROS TINGGEDE No.07",
                    "no_telp_pelapor": "6282271287799",
                    "keterangan_pelapor": "sudah membeli pulsa listrik pengisian token selalu gagal,padahal sudah mengisi token dengan benar,listrik tidak mengisi,mohon solusinya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5523020100916",
                    "waktu_lapor": "01/02/2023 21:09:10",
                    "waktu_response": "01/02/2023 21:13:28",
                    "waktu_recovery": "01/02/2023 21:21:55",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 507,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADITYA",
                    "alamat_pelapor": "JL CARTENZ II PR THE PALM RESIDENCE BLOK D 21 NO 11 KEL SRI AMUR KEC TAMBUN UTARA KAB BEKASI",
                    "no_telp_pelapor": "6285894138958",
                    "keterangan_pelapor": "MOHON DIBANTU REALISASI BESOK , TERKAIT PENGAJUAN PINDAH APP DENGAN NO REG 5373233024395 DAN 537321166988 SUDAH DILAKUKAN PEMBAYARAN TGL31/01/20223 , INFO PELANGGAN TUKANG SUDAH MENUNGGU UNTUK PENGERJAAN RENOVASI ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BABELAN"
                },
                {
                    "no_laporan": "K5423020107999",
                    "waktu_lapor": "01/02/2023 21:09:19",
                    "waktu_response": "01/02/2023 21:14:06",
                    "waktu_recovery": "01/02/2023 21:20:23",
                    "durasi_response_time": 287,
                    "durasi_recovery_time": 377,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "karseno",
                    "alamat_pelapor": "jl Nurul yaqin",
                    "no_telp_pelapor": "6285718210494",
                    "keterangan_pelapor": "tidak bisa melakukan proses tambah daya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5523020100917",
                    "waktu_lapor": "01/02/2023 21:09:51",
                    "waktu_response": "01/02/2023 21:13:17",
                    "waktu_recovery": "01/02/2023 21:30:36",
                    "durasi_response_time": 206,
                    "durasi_recovery_time": 1039,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EMA",
                    "alamat_pelapor": "JL KEMANG SARI IV KAV AURI CLUSTER DIAMOND NO A RT-1 / RW-11 KEL JATI MAKMUR KEC PONDOK GEDE KOTA BEKASI LOKASI : BELAKANG SPBU",
                    "no_telp_pelapor": "02185508121",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 2691, NO TOKEN : -",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5223020101831",
                    "waktu_lapor": "01/02/2023 21:10:12",
                    "waktu_response": "01/02/2023 21:37:35",
                    "waktu_recovery": "02/02/2023 06:42:02",
                    "durasi_response_time": 1643,
                    "durasi_recovery_time": 32667,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR ",
                    "alamat_pelapor": "JL SUMATERA 1 PR NUSANTARA SUMATERA BLOK D NO 13 RT 4/RW 4 KEL SIALANG SAKTI KEC TENAYAN RAYA PEKANBARU >> DAERAH JALAN SUMATERA  ",
                    "no_telp_pelapor": "082382239412",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 70.9 KWH (VKRN 43) ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5223020101834",
                    "waktu_lapor": "01/02/2023 21:11:35",
                    "waktu_response": "01/02/2023 21:31:01",
                    "waktu_recovery": "01/02/2023 22:29:12",
                    "durasi_response_time": 1166,
                    "durasi_recovery_time": 3491,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SHINTYA WATI",
                    "alamat_pelapor": "JL ADHI KARYA NO 23 RT 7/5 KEDOYA SELATAN KEBON JERUK JAKARTA BARAT",
                    "no_telp_pelapor": "089653830053",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223020100927 STATUS SELESAI SESUAI INFORMASI PELANGGAN TELAH DIHUBUNGI PETUGAS DIMINTA DATANG LANGSUNG KE UNIT SETEMPAT UNTUK MELAKUKAN PELUNASAN NAMUN PELANGGAN BERKEBERATAN UNTUK DATANG KE UNIT DIKARENAKAN PELANGGAN SIBUK DAN BEKERJA. PELANGGAN MEMINTA UNTUK DIKONFIRMASI PERIHAL PEMBAYARAN TANPA DATANG KE UNIT",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020108015",
                    "waktu_lapor": "01/02/2023 21:12:36",
                    "waktu_response": "01/02/2023 21:13:47",
                    "waktu_recovery": "01/02/2023 21:16:41",
                    "durasi_response_time": 71,
                    "durasi_recovery_time": 174,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "32001160269",
                    "nama_pelapor": "BP TIDO",
                    "alamat_pelapor": "JLN KELAPA NUNGGAL BOJONG KK GRAND KAHURIPAN 3 KD 24 KEL /KEC KELAPA NUNGGAL KAB BOGOR ",
                    "no_telp_pelapor": "081381636443",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN MELAPOR TIDAK DAPAT PEMBELIAN TOKEN PADA DATA P2PST BLOKING PEMBELIAN DAN PADA AP2T TERDAPAT Blocking dikarenakan Piutang PELANGGAN MENGINGIN NO REGISTER BLOKING TERSEBUT. ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020108020",
                    "waktu_lapor": "01/02/2023 21:13:34",
                    "waktu_response": "01/02/2023 21:38:45",
                    "waktu_recovery": "02/02/2023 09:28:55",
                    "durasi_response_time": 1511,
                    "durasi_recovery_time": 42610,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "agung setijoko",
                    "alamat_pelapor": "Jl. Selat Halmahera No.12",
                    "no_telp_pelapor": "6281212483903",
                    "keterangan_pelapor": "pulsa token gagal masuk terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 TANJUNG PRIOK"
                },
                {
                    "no_laporan": "K5523020100920",
                    "waktu_lapor": "01/02/2023 21:13:39",
                    "waktu_response": "01/02/2023 22:10:37",
                    "waktu_recovery": "01/02/2023 22:16:51",
                    "durasi_response_time": 3418,
                    "durasi_recovery_time": 374,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU NOVIASARI  / BP FADRI ",
                    "alamat_pelapor": " JL JELAMBAR  BARU GG III NO.37  A RT14/RW07 KEC GROGOL PETAMBURAN KEL JELAMBAR  KOTA JAKARTA BARAT   \\n",
                    "no_telp_pelapor": "02121199414",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JANUARI 2023 = 78228 TELAH DILUNASI, STAND APP TGL  01/02/2023 = 78164 RUMAH KOSONG PADA SIANG HARI ( BEKERJA ) DAN PAGAR TERKUNCI. \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108023",
                    "waktu_lapor": "01/02/2023 21:14:02",
                    "waktu_response": "01/02/2023 21:15:57",
                    "waktu_recovery": "01/02/2023 22:45:23",
                    "durasi_response_time": 115,
                    "durasi_recovery_time": 5366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fandi achmad",
                    "alamat_pelapor": "JL JL UTAN KAYU NO103",
                    "no_telp_pelapor": "6283119213005",
                    "keterangan_pelapor": "mau merubah nama pelanggan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020108027",
                    "waktu_lapor": "01/02/2023 21:15:16",
                    "waktu_response": "01/02/2023 21:16:51",
                    "waktu_recovery": "01/02/2023 21:57:10",
                    "durasi_response_time": 95,
                    "durasi_recovery_time": 2419,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ANI ",
                    "alamat_pelapor": "RUMAH SUSUN KELENDER BLOK 71 NO 15 KEC DUREN SAWIT KEL MALAKASARI ACUAN : DEKAT BUARAN PLAZA / STASIUN BUARAN ",
                    "no_telp_pelapor": "082120474046",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL ( PTL TIDAK PADAM ) TERSISA 66,03 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5123020101658",
                    "waktu_lapor": "01/02/2023 21:15:27",
                    "waktu_response": "01/02/2023 21:17:13",
                    "waktu_recovery": "01/02/2023 21:30:47",
                    "durasi_response_time": 106,
                    "durasi_recovery_time": 814,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "14025355711",
                    "nama_pelapor": "IBU TRINI",
                    "alamat_pelapor": "JL. MELATI TENGAH NO.33-B RT-3 / RW-6 KEL. JATIWARNA KEC. PONDOK MELATI KOTA BEKASI - LOKASI DEKAT SMPN 35 ",
                    "no_telp_pelapor": "6285692613475",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 14025355711 KESULITAN PEMBELIAN TOKEN DI (LIVIN MANDIRI) DENGAN KETERANGAN (NO.METER TIDAK TERDAFTAR) DAN KETERANGAN ''VENDING SERVER''/“KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 102.2 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5323020100906",
                    "waktu_lapor": "01/02/2023 21:16:14",
                    "waktu_response": "01/02/2023 21:44:04",
                    "waktu_recovery": "01/02/2023 22:12:32",
                    "durasi_response_time": 1670,
                    "durasi_recovery_time": 1708,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "000000000000000000254299",
                    "nama_pelapor": "BP. TOMI",
                    "alamat_pelapor": "JL. SUKARINTIH NO. 210 RT-004 / RW-05 KEL. MELONG KEC. CIMAHI SELATAN, KOTA CIMAHI (SAMPING APOTEK MAWA SEHAT)",
                    "no_telp_pelapor": "081224769120",
                    "keterangan_pelapor": "PELANGGAN MEMINTA / KLAIM PENGGANTIAN TOKEN YANG DIBELI DI TGL 01/02/2023 DENGAN NOMINAL 200 RIBU, PADA PUKUL 20:16 WIB, PADA PUKUL 20:45 WIB ADA UPDATE VKRN 43, TOKEN TIDAK BISA DI INPUT KE KWH METER. PELANGGAN MEMINTA DIHUBUNGI PERIHAL PERGANTIAN TOKEN TERSEBUT",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020108034",
                    "waktu_lapor": "01/02/2023 21:16:58",
                    "waktu_response": "01/02/2023 21:18:36",
                    "waktu_recovery": "01/02/2023 21:51:47",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 1991,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANA",
                    "alamat_pelapor": "PR GRAHA CENERE BLOK D3 NO 9 JL KUTA II RT1/12 KEL LIMO KEC LIMO DEPOK. SEBELAH LES PIANO",
                    "no_telp_pelapor": "081387447494",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP KARENA TERLALU TINGGI. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5323020100907",
                    "waktu_lapor": "01/02/2023 21:17:28",
                    "waktu_response": "01/02/2023 21:26:01",
                    "waktu_recovery": "01/02/2023 22:30:45",
                    "durasi_response_time": 513,
                    "durasi_recovery_time": 3884,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK HADIAN",
                    "alamat_pelapor": "KOMPLEK PAKRI JL PAKRI 5 BLOK B NO 29 KEL DUKU KEC ILIR TIMUR 2 KOTA PALEMBANG SUMSEL / DEPAN RUMAH BU RT",
                    "no_telp_pelapor": "085267683282",
                    "keterangan_pelapor": "PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT DIPUTUS PELANGGAN SUDAH MELAKUKAN PELUNASAN MELALUI BANK RAKYAT INDONESIA - \\t01-02-2023 \\t10:48:47 MOHON DIBANTU",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020108036",
                    "waktu_lapor": "01/02/2023 21:17:40",
                    "waktu_response": "01/02/2023 21:54:41",
                    "waktu_recovery": "01/02/2023 23:00:16",
                    "durasi_response_time": 2221,
                    "durasi_recovery_time": 3935,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Judika piterson",
                    "alamat_pelapor": "KP BABAKAN No. RT.1 RW.5 TARIKOLOT",
                    "no_telp_pelapor": "62895360355327",
                    "keterangan_pelapor": "mohon maaf pak mohon bantuannya \\nknpa pas di masukin token gagal mulu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020108037",
                    "waktu_lapor": "01/02/2023 21:17:42",
                    "waktu_response": "01/02/2023 22:46:12",
                    "waktu_recovery": "01/02/2023 23:21:45",
                    "durasi_response_time": 5310,
                    "durasi_recovery_time": 2133,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hidayat",
                    "alamat_pelapor": "KP RAWEY No. RT.3 RW.3 SUKASIRNA",
                    "no_telp_pelapor": "6285693267120",
                    "keterangan_pelapor": "Mohon bantuan nya saya isi token pun selalu gagal padahal nomer nya sudah benar saya masukan.. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP JONGGOL"
                },
                {
                    "no_laporan": "K5423020108039",
                    "waktu_lapor": "01/02/2023 21:18:03",
                    "waktu_response": "01/02/2023 21:46:20",
                    "waktu_recovery": "01/02/2023 22:05:01",
                    "durasi_response_time": 1697,
                    "durasi_recovery_time": 1121,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irvan Septiawan",
                    "alamat_pelapor": "KK LIMUS PRATAMA F6 No.29 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6285800690293",
                    "keterangan_pelapor": "gagal saat input token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEUNGSI"
                },
                {
                    "no_laporan": "K5423020108042",
                    "waktu_lapor": "01/02/2023 21:18:49",
                    "waktu_response": "02/02/2023 08:18:44",
                    "waktu_recovery": "02/02/2023 08:24:51",
                    "durasi_response_time": 39595,
                    "durasi_recovery_time": 367,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aenal Yaqin",
                    "alamat_pelapor": "Ds.Sarangmeduro RT8 RW2",
                    "no_telp_pelapor": "628982397030",
                    "keterangan_pelapor": "Selamat malam, pak.\\nIni kwh listrik saya nggak berkurang pak, saya baru tau. bisa kah dibantu untuk perbaiki?? takutnya malah tiba-tiba dicabut dari pihak pln.\\nkemarin-kemarin sudah complain via pln mobile juga, tapi di keterangan cuma sudah di callback. tapi ini kwh listrik token saya tetap tidak berkurang.\\ntolong dibantu pak, ini nomer wa saya 0895617181800",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP REMBANG"
                },
                {
                    "no_laporan": "K5423020108043",
                    "waktu_lapor": "01/02/2023 21:18:57",
                    "waktu_response": "01/02/2023 21:21:19",
                    "waktu_recovery": "01/02/2023 21:24:59",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 220,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "silvia",
                    "alamat_pelapor": "PR TAMAN KENARI BLOK C5 KEC BOGOR UTARA No.7 RT.3 RW.1 TANAH BARU",
                    "no_telp_pelapor": "6285794836526",
                    "keterangan_pelapor": "menurut petugas pln, meteran listrik harus diganti. tapi belum ada petugas yang follow up. saat ini kondisinya meteran di loss oleh petugas.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5523020100927",
                    "waktu_lapor": "01/02/2023 21:19:56",
                    "waktu_response": "01/02/2023 21:20:47",
                    "waktu_recovery": "01/02/2023 22:24:10",
                    "durasi_response_time": 51,
                    "durasi_recovery_time": 3803,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP FAISAL",
                    "alamat_pelapor": "JL KRAKATAU 3 NO 21 RT02/09 KEL CIBODAS SARI KEC CIBODAS ",
                    "no_telp_pelapor": "081930544195",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REKENING BULAN BERJALAN TELAH DILUNASI VIA MBANKING MANDIRI . PTL MINTA SEGERA DISAMBUNG\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108053",
                    "waktu_lapor": "01/02/2023 21:21:37",
                    "waktu_response": "01/02/2023 21:26:11",
                    "waktu_recovery": "01/02/2023 22:58:34",
                    "durasi_response_time": 274,
                    "durasi_recovery_time": 5543,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "OBEB / obebyoo",
                    "alamat_pelapor": "JALAN GALANG NO 308 LUBUK PAKAM SUMATERA UTARA",
                    "no_telp_pelapor": "0895602240116",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA TERJADI LONJAKAN REKENING FEBRUARI 2023 PLN 123 TELAH MENJELASKAN STAND AKHIR REK JULI SESUAI DENGAN ACMT. NAMUN PELANGGAN BERKEBERATAN. PELANGGAN MENGINGINKAN PENJELASAN DAN KONFIRMASI.\\n\\n",
                    "media": "Twitter",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LUBUKPAKAM"
                },
                {
                    "no_laporan": "K5323020100910",
                    "waktu_lapor": "01/02/2023 21:22:07",
                    "waktu_response": "01/02/2023 21:43:27",
                    "waktu_recovery": "01/02/2023 22:02:14",
                    "durasi_response_time": 1280,
                    "durasi_recovery_time": 1127,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBARKAH",
                    "alamat_pelapor": "JL LAPANG TEMBAK SELATAN KP MEKAR SARI  RT-3 / RW-7 NO.2 KEL.PADASUKA KEC.CIMAHI TENGAH KOTA CIMAHI ACUAN DEKAT MASJID ARROZAK",
                    "no_telp_pelapor": "085222382887",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN (GAGAL) SUDAH UPDATE VKRN 43. PTL MENYALA. SISA 160.09 KWH\\nNO TOKEN 3043 3904 1923 6983 1510",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIMAHI SELATAN"
                },
                {
                    "no_laporan": "K5423020108060",
                    "waktu_lapor": "01/02/2023 21:24:11",
                    "waktu_response": "02/02/2023 03:05:10",
                    "waktu_recovery": "02/02/2023 08:06:40",
                    "durasi_response_time": 20459,
                    "durasi_recovery_time": 18090,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anke Lintang Kirana",
                    "alamat_pelapor": "DN COKRO KONTENG No. RT.4 RW.2 SIDOARUM,",
                    "no_telp_pelapor": "6281241297407",
                    "keterangan_pelapor": "kemarin (31 januari) sudah isi token tetapi token tidak bertambah",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEDAYU"
                },
                {
                    "no_laporan": "K5423020108062",
                    "waktu_lapor": "01/02/2023 21:24:28",
                    "waktu_response": "02/02/2023 08:02:52",
                    "waktu_recovery": "02/02/2023 12:11:25",
                    "durasi_response_time": 38304,
                    "durasi_recovery_time": 14913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SaMbayonG _",
                    "alamat_pelapor": "KK HARAPAN JAYA MUARA ENIM",
                    "no_telp_pelapor": "6285383651995",
                    "keterangan_pelapor": "Tegangan listrik under voltage, sejak jam 17.00 sampai sekarang jam 21.20. mohon kepada petugas terkait untuk segera di perbaiki.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUARA ENIM"
                },
                {
                    "no_laporan": "K5423020108065",
                    "waktu_lapor": "01/02/2023 21:25:19",
                    "waktu_response": "01/02/2023 21:28:02",
                    "waktu_recovery": "01/02/2023 21:33:36",
                    "durasi_response_time": 163,
                    "durasi_recovery_time": 334,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANWAR",
                    "alamat_pelapor": "JL.BABAKAN GARUT RT 01 RW 09 KEL.CIBANGKONG KEC.BATUNUNGGAL KOTA BANDUNG",
                    "no_telp_pelapor": "081222869590",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 84,52.  // ID PEL 535515492883",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG SELATAN"
                },
                {
                    "no_laporan": "K5323020100911",
                    "waktu_lapor": "01/02/2023 21:25:36",
                    "waktu_response": "01/02/2023 21:49:29",
                    "waktu_recovery": "01/02/2023 22:10:57",
                    "durasi_response_time": 1433,
                    "durasi_recovery_time": 1288,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ROHIM ",
                    "alamat_pelapor": "JL MESJID BAITUROHIM KP CIDOKOM RT 3/2 KEL CIDOKOM KEC GUNUNG SINDUR KAB BOGOR JABAR ACUAN ALFAMART ",
                    "no_telp_pelapor": "02518606003",
                    "keterangan_pelapor": "PELANGGAN SAAT INI ADA BLOCKING TOKEN DI DATA ADA CICILAN RP 219.589 SELAMA 12 KALI, PELANGGAN BERKEBERATAN, DAN INGIN ADA PENJELASAN MENGENAI CICIILAN TERSEBUT, MOHON KONFIRMASI PELANGGAN (PTL PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5523020100931",
                    "waktu_lapor": "01/02/2023 21:26:23",
                    "waktu_response": "01/02/2023 21:30:13",
                    "waktu_recovery": "01/02/2023 22:22:38",
                    "durasi_response_time": 230,
                    "durasi_recovery_time": 3145,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "01109704062",
                    "nama_pelapor": "BP SURYANTO",
                    "alamat_pelapor": "KK SUTERA ONYX UTAMA NO 12, RT 004/ RW 008, KEL PAKU ALAM, SEPRONG UTARA, TANGGERANG SELATAN,",
                    "no_telp_pelapor": "6281932036819",
                    "keterangan_pelapor": "APP TERTERA REJECT, TIDAK BISA MEMASUKAN PULSA,  SISA PULSA : 421 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5523020100932",
                    "waktu_lapor": "01/02/2023 21:26:53",
                    "waktu_response": "01/02/2023 21:30:28",
                    "waktu_recovery": "01/02/2023 22:20:58",
                    "durasi_response_time": 215,
                    "durasi_recovery_time": 3030,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PISANTO ",
                    "alamat_pelapor": "JL GG CISIUK KP BABAKAN BARAT PR CISAUK BLOK - NO -  RT-2 / RW-1 KEL BABAKAN  KEC LEGOK KAB TANGERANG ",
                    "no_telp_pelapor": "087847515287",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA TERTERA GAGAL. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 24.5 NO TOKEN 4465 2056 2462 3056 1417 DAN 7171 3481 5272 0947 6543",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5323020100914",
                    "waktu_lapor": "01/02/2023 21:27:22",
                    "waktu_response": "01/02/2023 21:30:29",
                    "waktu_recovery": "01/02/2023 22:09:20",
                    "durasi_response_time": 187,
                    "durasi_recovery_time": 2331,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU YESI",
                    "alamat_pelapor": "JL JATI MAKMUR NO.27 RT.6/11 KEL.JATIMAKMUR KEC.PONDOK GEDE KOTA BEKASI ACUAN BELAKANG HOKBEN",
                    "no_telp_pelapor": "081314447971",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN-43 SISA KWH 51.95",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108075",
                    "waktu_lapor": "01/02/2023 21:27:31",
                    "waktu_response": "01/02/2023 22:02:31",
                    "waktu_recovery": "01/02/2023 22:07:34",
                    "durasi_response_time": 2100,
                    "durasi_recovery_time": 303,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK EDDY",
                    "alamat_pelapor": "KP. RENCALANG RT/RW.06/02 DS. BENDUNG KEC. TANARA KAB. SERANG-BANTEN",
                    "no_telp_pelapor": "085881850083",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 25/01/2023, PELANGGANG SUDAH MENGAJUKAN PASANG BARU DAYA 900 BISNIS DI KANTOR PLN CIKANDE, BERKAS SUDAH DI SERAHKAN KE POS SATPAN, DI KARENAKAN PELANGGAN TIDAK DIPERBOLEHKAN MASUK, NAMUN SAMPAI SAAT INI BELUM ADA KONFIRMAS DAN TINDAK LANJUT DARI PETUGAS",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKANDE"
                },
                {
                    "no_laporan": "K5423020108078",
                    "waktu_lapor": "01/02/2023 21:28:16",
                    "waktu_response": "01/02/2023 21:30:44",
                    "waktu_recovery": "01/02/2023 22:19:15",
                    "durasi_response_time": 148,
                    "durasi_recovery_time": 2911,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UMANG",
                    "alamat_pelapor": "JL SWADAYA KP CIJENGIR RT.04/03 NO.11 DS BINONG KEC CURUG KAB TANGERANG. DEKAT LIPPO KARAWACI / KELURAHAN BINONG",
                    "no_telp_pelapor": "082113105260",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN PADA DISPLAY TERTERA GAGAL SETELAH UPDATE VKRN 43 \\n(PTL HAMPIR PADAM) SISA 11,7 KWH / 46316359691923474582",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108081",
                    "waktu_lapor": "01/02/2023 21:28:51",
                    "waktu_response": "01/02/2023 21:47:27",
                    "waktu_recovery": "01/02/2023 22:03:14",
                    "durasi_response_time": 1116,
                    "durasi_recovery_time": 947,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Jaenudin asikin",
                    "alamat_pelapor": "KP BABAKAN RESMI No. RT.3 RW.16 SIRNAJAYA",
                    "no_telp_pelapor": "6283829177175",
                    "keterangan_pelapor": "mlm PLN .\\ntoken kWh sayah.gabisa masuk.udah dua mlm.berisik",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILILIN"
                },
                {
                    "no_laporan": "K5423020108084",
                    "waktu_lapor": "01/02/2023 21:29:25",
                    "waktu_response": "01/02/2023 22:12:49",
                    "waktu_recovery": "01/02/2023 22:52:15",
                    "durasi_response_time": 2604,
                    "durasi_recovery_time": 2366,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ADITYA",
                    "alamat_pelapor": "JL. SERANG KM. 36 NO. 31 DS. PASIR GINTUNG RT. 07/02 KE. JAYANTI, KAB. TANGERANG BANTEN",
                    "no_telp_pelapor": "081299219911",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL (TIDAK PADAM) DENGAN SISA KWH 21,52. // NO METER 14006607957",
                    "media": "Live Chat Website",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKUPA"
                },
                {
                    "no_laporan": "K5423020108086",
                    "waktu_lapor": "01/02/2023 21:29:21",
                    "waktu_response": "01/02/2023 21:56:39",
                    "waktu_recovery": "01/02/2023 22:18:18",
                    "durasi_response_time": 1638,
                    "durasi_recovery_time": 1299,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "KP WANAJAYA No.0 RT.3 RW.3 CIBITUNG",
                    "no_telp_pelapor": "6287887191928",
                    "keterangan_pelapor": "mohon dibantu utk selisih tagihan listrik Januari 2023 sudah 298.814kwh. Namun actual dimeter pada tgl 2-feb-2023 masih 292.247kwh. sudah coba lakukan pakai swacam namun aplikasi PLN mobile nya error\\n\\nbila pihak ingin melakukan joint visit silahkan menghubungi pic area kami sdr. Arif 087887191928",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBITUNG"
                },
                {
                    "no_laporan": "K5423020108087",
                    "waktu_lapor": "01/02/2023 21:29:37",
                    "waktu_response": "01/02/2023 22:07:44",
                    "waktu_recovery": "01/02/2023 22:10:46",
                    "durasi_response_time": 2287,
                    "durasi_recovery_time": 182,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "EPIYANTO",
                    "alamat_pelapor": "perum pondok mutiara",
                    "no_telp_pelapor": "6282118914998",
                    "keterangan_pelapor": "keluhan pemasangan baru di perumahan...pengajuan dari 20 desember 2022 sampai sekarang belum terpasang kilometer nya\\nno itpel 5335112100223\\nminta penjelasannya dan solusinya gmna dari pihak PLN\\nsedangkan perumahan tersebut sudah dihuni tetapi sampe sekarang listrik blom nyala\\nkurang lebih ada 20 unit yg belom terpasang kilometernya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CILEDUG"
                },
                {
                    "no_laporan": "K5423020108088",
                    "waktu_lapor": "01/02/2023 21:29:37",
                    "waktu_response": "01/02/2023 21:33:55",
                    "waktu_recovery": "01/02/2023 23:31:24",
                    "durasi_response_time": 258,
                    "durasi_recovery_time": 7049,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rudy laudza",
                    "alamat_pelapor": "KK CIBOLERANG HILIR No.9 RT.001 RW.07 BBKCIPARAY",
                    "no_telp_pelapor": "628156090990",
                    "keterangan_pelapor": "saya mau nanya biaya pemindahan kWh meter dan perapihan kabel listrik ke rumah. brapa ya?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOPO"
                },
                {
                    "no_laporan": "K5423020108091",
                    "waktu_lapor": "01/02/2023 21:30:01",
                    "waktu_response": "01/02/2023 21:51:37",
                    "waktu_recovery": "01/02/2023 21:58:06",
                    "durasi_response_time": 1296,
                    "durasi_recovery_time": 389,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Kaniawati",
                    "alamat_pelapor": "JL PASIRKALIKI No.22 RT.001 RW.19 SDG SERANG",
                    "no_telp_pelapor": "6281220658823",
                    "keterangan_pelapor": "Kwh meteran nya tidak bertambah, akhir bulan desember 80000 akhir bulan januari juga masih tetap 80000",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG UTARA"
                },
                {
                    "no_laporan": "K5523020100935",
                    "waktu_lapor": "01/02/2023 21:30:55",
                    "waktu_response": "01/02/2023 21:33:40",
                    "waktu_recovery": "01/02/2023 23:11:31",
                    "durasi_response_time": 165,
                    "durasi_recovery_time": 5871,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SONIAH ",
                    "alamat_pelapor": "JL IMAM MAHMUD KH IMAM MANSYUR NO 30 RT-/- KEL DURI PULO KEC GAMBIR JAKPUS / DEPAN GUDANG JUS",
                    "no_telp_pelapor": "6285640163680",
                    "keterangan_pelapor": "TGL 01.02.2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REKENING BULAN BERJALAN TELAH DILUNASI VIA PPOB. PTL MINTA SEGERA DISAMBUNG IDPEL 541101925202\\nMENGHUBUNGI KEMBALI. CC.52.SHODIKIN",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108092",
                    "waktu_lapor": "01/02/2023 21:31:12",
                    "waktu_response": "01/02/2023 21:33:41",
                    "waktu_recovery": "01/02/2023 21:40:04",
                    "durasi_response_time": 149,
                    "durasi_recovery_time": 383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MILVA",
                    "alamat_pelapor": "JL KOMARUDIN LAMA NO.7B KP UJUNG KRAWANG RT-12 / RW-5 KEL PULOGEBANG KEC CAKUNG - JAKTIM. ACUAN LOKASI: DEKAT SEKOLAH SMA YPIPI",
                    "no_telp_pelapor": "089510024956",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (SISA KWH 23.44  KwH)\\nNO TOKEN 25264123907131745608, 16673511097911398477\\n\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108097",
                    "waktu_lapor": "01/02/2023 21:32:49",
                    "waktu_response": "01/02/2023 21:40:04",
                    "waktu_recovery": "01/02/2023 21:50:56",
                    "durasi_response_time": 435,
                    "durasi_recovery_time": 652,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "003661793",
                    "nama_pelapor": "BP YONATAN",
                    "alamat_pelapor": "PR MAGERSARI INDAH JL PEPAYA NO 4  RT-6/ RW-4 KEL MAGERSARI KEC MAGERSARI KOTA MOJOKERTO JATIM ",
                    "no_telp_pelapor": "08113775887",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, REK FEBRUARI 23 STAND AKHIR : 8185 (DATA PADA ACMT : 8726) ,STAN APP  TGL 01/02/2022  : 8850. RUMAH DIHUNI DAN BERPAGAR. APP TIDAK MUDAH DIJANGKAU OLEH PETUGAS, PETUGAS  TIDAK PERNAH DATANG, YBS BERSEDIA DITEMUI OLEH PETUGAS CATER PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN.\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MOJOKERTO"
                },
                {
                    "no_laporan": "K5423020108098",
                    "waktu_lapor": "01/02/2023 21:33:10",
                    "waktu_response": "01/02/2023 22:08:03",
                    "waktu_recovery": "02/02/2023 03:13:31",
                    "durasi_response_time": 2093,
                    "durasi_recovery_time": 18328,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Aulia Rahman",
                    "alamat_pelapor": "Komplek Perumahan Bukit Mekar Wangi Sektor 3 ",
                    "no_telp_pelapor": "6282110759994",
                    "keterangan_pelapor": "apakah setiap bulan petugas catat Meter benar mencatat kwh? sehingga bulan sekarang mahal? tolong dijelaskan",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR BARAT"
                },
                {
                    "no_laporan": "K5423020108107",
                    "waktu_lapor": "01/02/2023 21:35:40",
                    "waktu_response": "01/02/2023 21:41:08",
                    "waktu_recovery": "01/02/2023 22:15:16",
                    "durasi_response_time": 328,
                    "durasi_recovery_time": 2048,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WAHYU",
                    "alamat_pelapor": "JL WADAS SARI 4 RT-4 / RW-2 NO 14A KEL PONDOK BETUNG KEC PONDOK AREN TANGSEL ACUAN LOKASI DEKAT GOR ARRAYAN",
                    "no_telp_pelapor": "085292794967",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". SISA 149.97 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BINTARO"
                },
                {
                    "no_laporan": "K5423020108109",
                    "waktu_lapor": "01/02/2023 21:35:50",
                    "waktu_response": "01/02/2023 21:42:22",
                    "waktu_recovery": "01/02/2023 22:28:01",
                    "durasi_response_time": 392,
                    "durasi_recovery_time": 2739,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yosepin Megasari",
                    "alamat_pelapor": "DS SUKA MANTRI No.0 RT.000 RW.00 SUKA RAYA",
                    "no_telp_pelapor": "62881023977647",
                    "keterangan_pelapor": "LISTRIK PADAM DARI PUKUL 20:30 HINGGA SAAT INI BELUM KEMBALI NYALA.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108110",
                    "waktu_lapor": "01/02/2023 21:36:01",
                    "waktu_response": "01/02/2023 21:40:36",
                    "waktu_recovery": "01/02/2023 22:35:36",
                    "durasi_response_time": 275,
                    "durasi_recovery_time": 3300,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "astini",
                    "alamat_pelapor": "Jl. Swadaya No.8",
                    "no_telp_pelapor": "6287894596378",
                    "keterangan_pelapor": "gagal.masukkan token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108111",
                    "waktu_lapor": "01/02/2023 21:36:02",
                    "waktu_response": "01/02/2023 22:03:34",
                    "waktu_recovery": "02/02/2023 00:26:56",
                    "durasi_response_time": 1652,
                    "durasi_recovery_time": 8602,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fomiwa",
                    "alamat_pelapor": "JL SEI ANDAI KOMP.PESONA PER No.",
                    "no_telp_pelapor": "6281351950833",
                    "keterangan_pelapor": "kabel bocor banguan nyetrum",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MANGKURAT"
                },
                {
                    "no_laporan": "K5423020108115",
                    "waktu_lapor": "01/02/2023 21:36:26",
                    "waktu_response": "01/02/2023 21:51:50",
                    "waktu_recovery": "01/02/2023 21:53:13",
                    "durasi_response_time": 924,
                    "durasi_recovery_time": 83,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Terza Putra Yosima Ginting",
                    "alamat_pelapor": "JL SINDANGKASIH No.1 RT.000 RW.00 ANTAPANI",
                    "no_telp_pelapor": "6281264336069",
                    "keterangan_pelapor": "Saya ingin mendaftar perubahan daya untuk rumah saya, tapi ID pelanggan PLN rumah saya adalah mendiang kakek saya yang sudah lama meninggal. Saya bingung mengisi identitas pelanggannya. Apakah ada cara untuk mengurus ini di aplikasi atau saya harus ke kantor PLN?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BANDUNG TIMUR"
                },
                {
                    "no_laporan": "K5423020108117",
                    "waktu_lapor": "01/02/2023 21:37:08",
                    "waktu_response": "02/02/2023 05:36:51",
                    "waktu_recovery": "02/02/2023 05:40:49",
                    "durasi_response_time": 28783,
                    "durasi_recovery_time": 238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "amar",
                    "alamat_pelapor": "DN BARAT SUMBER 211 PB No. LONGKEK GA",
                    "no_telp_pelapor": "6281287788455",
                    "keterangan_pelapor": "muncul tulisan periksa..\\nhubungi lewat WhatsApp ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLEGA"
                },
                {
                    "no_laporan": "K5223020101864",
                    "waktu_lapor": "01/02/2023 21:37:25",
                    "waktu_response": "01/02/2023 22:12:28",
                    "waktu_recovery": "01/02/2023 22:42:15",
                    "durasi_response_time": 2103,
                    "durasi_recovery_time": 1787,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020105268, MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108131",
                    "waktu_lapor": "01/02/2023 21:40:05",
                    "waktu_response": "01/02/2023 21:42:37",
                    "waktu_recovery": "01/02/2023 22:13:27",
                    "durasi_response_time": 152,
                    "durasi_recovery_time": 1850,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahwini",
                    "alamat_pelapor": "DN KARANGKENG NYABEKAN BARAT No. RT.8 RW.4 BATANG-BAT",
                    "no_telp_pelapor": "6287705725854",
                    "keterangan_pelapor": "Saya gagal input token \\nsaya mau minta kode kct\\nno meter\\n86010468782",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUMENEP"
                },
                {
                    "no_laporan": "K5423020108133",
                    "waktu_lapor": "01/02/2023 21:40:16",
                    "waktu_response": "01/02/2023 21:42:38",
                    "waktu_recovery": "01/02/2023 22:10:07",
                    "durasi_response_time": 142,
                    "durasi_recovery_time": 1649,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Maulana Yusuf",
                    "alamat_pelapor": "KP KABANDUNGAN No.0 RT.000 RW.00 SDG ASIH",
                    "no_telp_pelapor": "6287767888646",
                    "keterangan_pelapor": "setelah melakukan perubahan daya dari 450 ke 900\\ntagihan listrik menjadi membengkak, kisaran 250rb per bulan. Yang biasanya paling 100rb/120rb, itu menurut kami tidak masuk akal, karena di rumah penggunaan listrik pun tidak banyak.\\ndan terkadang masih suka off/ listrik tidak kuat digunakan.\\nTolong di cek\\nMohon bantuan nya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIANJUR KOTA"
                },
                {
                    "no_laporan": "K5423020108140",
                    "waktu_lapor": "01/02/2023 21:41:03",
                    "waktu_response": "01/02/2023 21:42:27",
                    "waktu_recovery": "01/02/2023 22:35:42",
                    "durasi_response_time": 84,
                    "durasi_recovery_time": 3195,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "astini",
                    "alamat_pelapor": "Jl. Sersan Asnadi No.8",
                    "no_telp_pelapor": "6287894596378",
                    "keterangan_pelapor": "gagal masuk token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108142",
                    "waktu_lapor": "01/02/2023 21:41:23",
                    "waktu_response": "02/02/2023 00:14:42",
                    "waktu_recovery": "02/02/2023 07:44:18",
                    "durasi_response_time": 9199,
                    "durasi_recovery_time": 26976,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAISA AYUNINGTYAS",
                    "alamat_pelapor": "SUNGAI RENGIT MURNI, LORONG SEPAKAT, RT06/RW03 KECAMATAN TALANG KELAPA SUMATRA SELATAN ",
                    "no_telp_pelapor": "082197140998",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL. PTL TIDAK PADAM. ",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108146",
                    "waktu_lapor": "01/02/2023 21:42:09",
                    "waktu_response": "01/02/2023 22:10:24",
                    "waktu_recovery": "01/02/2023 22:13:37",
                    "durasi_response_time": 1695,
                    "durasi_recovery_time": 193,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rio",
                    "alamat_pelapor": "seri Kuala lobam",
                    "no_telp_pelapor": "6281363739497",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG UBAN"
                },
                {
                    "no_laporan": "K5423020108147",
                    "waktu_lapor": "01/02/2023 21:42:21",
                    "waktu_response": "01/02/2023 21:45:24",
                    "waktu_recovery": "01/02/2023 22:27:53",
                    "durasi_response_time": 183,
                    "durasi_recovery_time": 2549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fakhry Fauzan Rukmana",
                    "alamat_pelapor": "KP BALEKER No. RT.1 RW.3 WARINGIN J",
                    "no_telp_pelapor": "6289513897960",
                    "keterangan_pelapor": "beli token sampe 4x ga ada ya g bisa diinput. dicoba lebih dari 10x gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108150",
                    "waktu_lapor": "01/02/2023 21:42:40",
                    "waktu_response": "01/02/2023 22:11:07",
                    "waktu_recovery": "01/02/2023 23:55:05",
                    "durasi_response_time": 1707,
                    "durasi_recovery_time": 6238,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Hermawan",
                    "alamat_pelapor": "Jl. Jamir Blok Jambu No.52",
                    "no_telp_pelapor": "6281919382584",
                    "keterangan_pelapor": "isi kode token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108155",
                    "waktu_lapor": "01/02/2023 21:43:22",
                    "waktu_response": "01/02/2023 22:09:29",
                    "waktu_recovery": "01/02/2023 22:28:36",
                    "durasi_response_time": 1567,
                    "durasi_recovery_time": 1147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andy Rinaldy",
                    "alamat_pelapor": "Komp.Mekro Bisnis Center 8AA",
                    "no_telp_pelapor": "6281397710097",
                    "keterangan_pelapor": "kabel listrik tertimpa kabel wifi yg putus sehingga sangat membahayakan, kabel listrik kami, kalu di biarkan bisa putus dan membahayakan orang lain, karena kabel listrik di bebani kabel wifi mohon di tindak lanjuti",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BINJAI TIMUR"
                },
                {
                    "no_laporan": "K5423020108165",
                    "waktu_lapor": "01/02/2023 21:45:26",
                    "waktu_response": "01/02/2023 22:46:02",
                    "waktu_recovery": "01/02/2023 22:49:03",
                    "durasi_response_time": 3636,
                    "durasi_recovery_time": 181,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rully",
                    "alamat_pelapor": "JL BLOK B NO 5 No.0 RT.1 RW.1 TINGGEDE",
                    "no_telp_pelapor": "6285298090606",
                    "keterangan_pelapor": "tidak masuk pulsa prabayar.nya di kWh meter. di coba berapa kali, tetap gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020108181",
                    "waktu_lapor": "01/02/2023 21:48:37",
                    "waktu_response": "02/02/2023 00:15:16",
                    "waktu_recovery": "02/02/2023 10:04:16",
                    "durasi_response_time": 8799,
                    "durasi_recovery_time": 35340,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daffy Pratama",
                    "alamat_pelapor": "KK MITRA PERMAI C1- No.14 GANDUS",
                    "no_telp_pelapor": "6285269263827",
                    "keterangan_pelapor": "sering mati lampu tetapi sebagian hidup. lampu jalan pun hidup",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108187",
                    "waktu_lapor": "01/02/2023 21:49:32",
                    "waktu_response": "01/02/2023 22:09:10",
                    "waktu_recovery": "01/02/2023 23:22:12",
                    "durasi_response_time": 1178,
                    "durasi_recovery_time": 4382,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "RASDI",
                    "alamat_pelapor": "Kp.Pedurenan RT.02 RW.03 Jatiluhur, Jatiasih Kota Bekasi ",
                    "no_telp_pelapor": "6287741500424",
                    "keterangan_pelapor": "Penyambungan sementara Non pelanggan\\nUntuk hajatan/pesta,\\nDaya 4400VA selama 2hari pada tanggal 3 Februari s/d 4 Februari 2023\\nJam Mulai 07:00 s/d 16:00\\n\\nNama: Rasdi\\nNik: 3275091002840017\\nAlamat : Kp Pedurenan RT.02 RW.03 Jatiluhur, Jatiasih Kota Bekasi ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108191",
                    "waktu_lapor": "01/02/2023 21:50:42",
                    "waktu_response": "01/02/2023 22:06:10",
                    "waktu_recovery": "01/02/2023 22:38:54",
                    "durasi_response_time": 928,
                    "durasi_recovery_time": 1964,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dita Anggraini",
                    "alamat_pelapor": "DS DESA BARU No.0 RW.",
                    "no_telp_pelapor": "6282385468656",
                    "keterangan_pelapor": "selamat malam\\nmohon maaf sebelumnya, saya pengguna listrik prabayar, setiap pengisian token kenapa jumlah Kwh yg didapat tdk sesuai dgn yg telah ditetapkan misalkan token 100 rb yg harusnya dpt 73.96 Kwh saya hanya dpt 67.27, dengan begitu jumlah uang yg saya keluarkan utk memenuhi kebutuhan listrik saya bertambah besar, terimakasih",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SIMPANG EMPAT"
                },
                {
                    "no_laporan": "K5323020100920",
                    "waktu_lapor": "01/02/2023 21:51:17",
                    "waktu_response": "01/02/2023 22:15:48",
                    "waktu_recovery": "01/02/2023 22:20:04",
                    "durasi_response_time": 1471,
                    "durasi_recovery_time": 256,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK USUP SUPRIADI",
                    "alamat_pelapor": "JL KP BABAKAN PARI NO 17 RT 3/4 DESA BATUJAJAR TIMUR KEC BATUJAJAR KAB BANDUNG BARAT JABAR ACUAN DEKAT POSYANDU KE ATAS ",
                    "no_telp_pelapor": "081221158332",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 123 KWH (PTL MENYALA)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5323020100921",
                    "waktu_lapor": "01/02/2023 21:51:26",
                    "waktu_response": "01/02/2023 22:14:08",
                    "waktu_recovery": "01/02/2023 22:16:27",
                    "durasi_response_time": 1362,
                    "durasi_recovery_time": 139,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL NIHMAT KP NIHMAT NO 32 RT-2 / RW-6 KEL CIGUGUR GIRANG KEC PAROMPONG KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "6285722888468",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN UPDATE VKRN 43 SISA KWH 486 PTL MENYALA",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020108193",
                    "waktu_lapor": "01/02/2023 21:51:43",
                    "waktu_response": "01/02/2023 22:18:07",
                    "waktu_recovery": "01/02/2023 22:48:35",
                    "durasi_response_time": 1584,
                    "durasi_recovery_time": 1828,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK B71 NO 78 KEL SUKA RAGAM KEC SERANG BARU KAB BEKASI ACUAN LOKASI DEKAT KUE BALOK",
                    "no_telp_pelapor": "082117379131",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN DENGAN ID METER 537216968946 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN (BLOKING PEMBELIAN) PADA DATA AP2T TERDAPAT P2TL NAMUN BULAN TIDAK SESUAI SISA PTL DILOKASI TERSISA 7,23 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5123020101692",
                    "waktu_lapor": "01/02/2023 21:51:47",
                    "waktu_response": "01/02/2023 21:55:45",
                    "waktu_recovery": "01/02/2023 22:22:02",
                    "durasi_response_time": 238,
                    "durasi_recovery_time": 1577,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HJ IMAH",
                    "alamat_pelapor": "JL BUNCIT INDAH BUMI MAS RAYA NO - RT 33 RW - KEL PEMURUS BARU KEC BANJAR SELATAN KOTA BANJARMASIN (SAMPING MEUBEL ELISABET, KOS-KOSAN IBU HAJI IMAH) ",
                    "no_telp_pelapor": "081348020030",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET. GAGAL, SETELAH UPDATE VKRN 43, SISA TOKEN : 744 KWH (PTL TIDAK PADAM)",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP AHMAD YANI"
                },
                {
                    "no_laporan": "K5423020108195",
                    "waktu_lapor": "01/02/2023 21:51:43",
                    "waktu_response": "01/02/2023 21:55:53",
                    "waktu_recovery": "02/02/2023 04:37:57",
                    "durasi_response_time": 250,
                    "durasi_recovery_time": 24124,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "resmi Irnawati Sihotang",
                    "alamat_pelapor": "PR BKS TIMUR REG 5 H5 No.29 RT.0 RW.0 CIMUNING",
                    "no_telp_pelapor": "6281387997847",
                    "keterangan_pelapor": "saya mengisi token kenapa gagal terus ya?",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MUSTIKA JAYA"
                },
                {
                    "no_laporan": "K5423020108197",
                    "waktu_lapor": "01/02/2023 21:52:28",
                    "waktu_response": "01/02/2023 21:55:08",
                    "waktu_recovery": "01/02/2023 21:58:30",
                    "durasi_response_time": 160,
                    "durasi_recovery_time": 202,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "111970",
                    "nama_pelapor": "EDWIN GUSDIRZAL",
                    "alamat_pelapor": "JL. ANGGREK CAKRA NO.60 RT.7/RW.9, SUKABUMI UTARA, JAKARTA BARAT.",
                    "no_telp_pelapor": "085697996649",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 23233, ST BERDASARKAN ANGKA ACMT\\nJANUARI 2023=  22792. REK (TELAH DILUNASI). RUMAH TIDAK DIHUNI, BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG. //TERKAIT K5423013103883 INFO PELANGGAN BELUM ADA KONFIRMASI DARI PETUGAS/CC.54.PRAYOGA.SM//",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 KEBON JERUK"
                },
                {
                    "no_laporan": "K5423020108199",
                    "waktu_lapor": "01/02/2023 21:52:45",
                    "waktu_response": "02/02/2023 05:04:39",
                    "waktu_recovery": "02/02/2023 07:20:23",
                    "durasi_response_time": 25914,
                    "durasi_recovery_time": 8144,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Teti osana",
                    "alamat_pelapor": "talang nangka",
                    "no_telp_pelapor": "6282278239930",
                    "keterangan_pelapor": "apermeter saya tidak bisa di isi togel listrik ,di isi selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRABUMULIH"
                },
                {
                    "no_laporan": "K5423020108203",
                    "waktu_lapor": "01/02/2023 21:53:38",
                    "waktu_response": "01/02/2023 22:05:15",
                    "waktu_recovery": "01/02/2023 22:30:28",
                    "durasi_response_time": 697,
                    "durasi_recovery_time": 1513,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUNAIDI",
                    "alamat_pelapor": "KP KELAPA INDAH     RT-4 / RW-5 GG MAKMUR KEL KELAPA INDAH KEC TANGERANG KOTA TANGERANG BANTEN SAMPING ALFAMART",
                    "no_telp_pelapor": "082310801677",
                    "keterangan_pelapor": "TGL 1/2/23  PELANGGAN DENGAN ID METER 14009812778 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN DATA PADA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!!SESUAI INFO PELANGAN ADA PERUBAHAN ID METER DARI 14009812778 MENJADI 14452118566 NAMUN INFO PELANGGAN TIDAK ADA PERGANTIAN METERAN.SISA 393 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108209",
                    "waktu_lapor": "01/02/2023 21:54:18",
                    "waktu_response": "01/02/2023 21:55:50",
                    "waktu_recovery": "02/02/2023 08:56:14",
                    "durasi_response_time": 92,
                    "durasi_recovery_time": 39624,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "David vickriandi",
                    "alamat_pelapor": "JL KALI DERES RT 08/01 CKR",
                    "no_telp_pelapor": "6281373126535",
                    "keterangan_pelapor": "mohon bantuannya untuk pengecekan meteran, knpa bayarannya tinggi sekali karena kontrakan saya sebelumnya tidak pernah menyentuh 600rb",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020108214",
                    "waktu_lapor": "01/02/2023 21:55:13",
                    "waktu_response": "01/02/2023 22:02:50",
                    "waktu_recovery": "01/02/2023 22:10:37",
                    "durasi_response_time": 457,
                    "durasi_recovery_time": 467,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iih",
                    "alamat_pelapor": "KP PONDOK TISUK No.00 RT.3 RW.4",
                    "no_telp_pelapor": "6281572919765",
                    "keterangan_pelapor": "di blokir",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIBADAK"
                },
                {
                    "no_laporan": "K5423020108216",
                    "waktu_lapor": "01/02/2023 21:55:18",
                    "waktu_response": "01/02/2023 22:03:33",
                    "waktu_recovery": "02/02/2023 06:28:20",
                    "durasi_response_time": 495,
                    "durasi_recovery_time": 30287,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reni Vebri yanti",
                    "alamat_pelapor": "Jl. Bumimanti No.VI",
                    "no_telp_pelapor": "6285269434344",
                    "keterangan_pelapor": "tidak bsa masukin pulsa (gagal)",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WAY HALIM"
                },
                {
                    "no_laporan": "K5423020108219",
                    "waktu_lapor": "01/02/2023 21:55:51",
                    "waktu_response": "01/02/2023 22:10:16",
                    "waktu_recovery": "01/02/2023 22:16:40",
                    "durasi_response_time": 865,
                    "durasi_recovery_time": 384,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANIEL",
                    "alamat_pelapor": "JL KAPUK     RT-3 / RW-10 NO - KEL KAPUK KEC CENGKARENG JAKBAR DEKAT BENGKEL ",
                    "no_telp_pelapor": "082274331279",
                    "keterangan_pelapor": "KESULITAN MEMASUKAN NO STROOM, LAYAR KWH METER BERTULISKAN GAGAL, SETELAH UPDATE VKRN 43 SISA 985 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108227",
                    "waktu_lapor": "01/02/2023 21:57:09",
                    "waktu_response": "01/02/2023 22:34:53",
                    "waktu_recovery": "01/02/2023 22:42:19",
                    "durasi_response_time": 2264,
                    "durasi_recovery_time": 446,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "JL RAYA MANDOR No.0 RT. RW.",
                    "no_telp_pelapor": "6287710048947",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter stand akhir Januari 2023 adalah 218.429kwh, sedang stand actual tgl 25 januarit2023 adalah 220.188kwh, mohon bantu disesuaikan karena swacam tidak dapat dilakukan karena error'.\\n\\nbila ingin melakukan joint visit dapat hubungi pic area kami sdr Junaidi 087710048947",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020108235",
                    "waktu_lapor": "01/02/2023 21:58:57",
                    "waktu_response": "01/02/2023 22:01:18",
                    "waktu_recovery": "01/02/2023 22:10:54",
                    "durasi_response_time": 141,
                    "durasi_recovery_time": 576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "iisah",
                    "alamat_pelapor": "KP BULAK No.23 RT.1 RW.16 KLENDER",
                    "no_telp_pelapor": "6289654391693",
                    "keterangan_pelapor": "isi token gagal 2 kali pembelian token pulsa yang pertama 20 dan yang kedua 200 padahal memasukkan token nya sudah benar dengan pembelian token ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108238",
                    "waktu_lapor": "01/02/2023 21:59:53",
                    "waktu_response": "02/02/2023 06:35:40",
                    "waktu_recovery": "02/02/2023 06:41:22",
                    "durasi_response_time": 30947,
                    "durasi_recovery_time": 342,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Samson Pahrozi",
                    "alamat_pelapor": "Jalan lintas Sarolangun muara Tembesi ",
                    "no_telp_pelapor": "6282388168585",
                    "keterangan_pelapor": "tombol keyboard tidak bisa digunakan angka 0 sama 8",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BULIAN"
                },
                {
                    "no_laporan": "K5423020108242",
                    "waktu_lapor": "01/02/2023 22:00:50",
                    "waktu_response": "01/02/2023 22:04:47",
                    "waktu_recovery": "01/02/2023 22:41:51",
                    "durasi_response_time": 237,
                    "durasi_recovery_time": 2224,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KURNIAWAN",
                    "alamat_pelapor": "JL NANGSI RT-4 RW-2 NO 118 KP BUNGAOK LEMBUR DESA CARINGIN KEC LEGOK KAB TANGERANG, BANTEN / DKAT -",
                    "no_telp_pelapor": "081297152667",
                    "keterangan_pelapor": " TGL 02/01/23 PENANGANAN GANGGUAN APP PRABAYAR BLANK DI LAKSANAKAN DGN CARA SAMBUNG LANGSUNG OLEH PETUGAS . MOHON DILAKSANAKAN PENANGANAN SESUI KETENTUAN . ID METTER 14236536778.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108243",
                    "waktu_lapor": "01/02/2023 22:00:58",
                    "waktu_response": "01/02/2023 22:30:54",
                    "waktu_recovery": "01/02/2023 23:07:56",
                    "durasi_response_time": 1796,
                    "durasi_recovery_time": 2222,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL DUTA KENANGA 1 BLOK D2 NO 32 KEL HARAPAN BARU KEC BEKASI UTARA (ACUAN DEKAT DANAU DUTA)",
                    "no_telp_pelapor": "02188979134",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 2809  KWH/ PTL TIDAK PADAM",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEDAN SATRIA"
                },
                {
                    "no_laporan": "K5423020108246",
                    "waktu_lapor": "01/02/2023 22:01:22",
                    "waktu_response": "01/02/2023 22:36:23",
                    "waktu_recovery": "01/02/2023 23:01:17",
                    "durasi_response_time": 2101,
                    "durasi_recovery_time": 1494,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Trisna M Suryana",
                    "alamat_pelapor": "KP KEDUNG GEDE No. RT.5 RW.16 SETIA MEKA",
                    "no_telp_pelapor": "6289604554915",
                    "keterangan_pelapor": "listrik mati nyala, saat periksa meterannya ncb gosong sperti di gambar",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5523020100954",
                    "waktu_lapor": "01/02/2023 22:03:02",
                    "waktu_response": "01/02/2023 22:08:35",
                    "waktu_recovery": "01/02/2023 22:10:56",
                    "durasi_response_time": 333,
                    "durasi_recovery_time": 141,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEODORA",
                    "alamat_pelapor": "JL KENDAL NO 24 RT-10 RW-6 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT LOKASI: DEKAT ALFAMART ",
                    "no_telp_pelapor": "087882275859",
                    "keterangan_pelapor": "MOHON KONFIRMASI DAN TINDAKLANJUT TERKAIT PB EX BONGKAR RAMPUNG (B2/7700VA) PELANGGAN SUDAH DATANG KE UNIT MENTENG. NAMUN PELANGGAN DI ARAHKAN MENGHUBUNGI CALL CENTER 123, PELANGGAN INGIN SEGERA DITINDAKLANJUTI OLEH PETUGAS UNIT ID PEL: 541103499191",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108251",
                    "waktu_lapor": "01/02/2023 22:03:33",
                    "waktu_response": "02/02/2023 00:15:44",
                    "waktu_recovery": "02/02/2023 07:44:12",
                    "durasi_response_time": 7931,
                    "durasi_recovery_time": 26908,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SEPTEDY",
                    "alamat_pelapor": "JL. GOTONG ROYONG, PERUMAHAN PURI SEJAHTERA 9 BLOK G16 RT. 19 RW.05, KEL. TALANG JAMBE, KEC. SUKARAME, PALEMBANG, SUMATERA SELATAN 30151",
                    "no_telp_pelapor": "081272818440",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA : 8707 KWH.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108252",
                    "waktu_lapor": "01/02/2023 22:03:43",
                    "waktu_response": "01/02/2023 22:10:35",
                    "waktu_recovery": "01/02/2023 23:55:24",
                    "durasi_response_time": 412,
                    "durasi_recovery_time": 6289,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INSAN ",
                    "alamat_pelapor": "PERUMAHAN GRAHA PANCORAN MAS BLOK CC NO 3, RANGKAPAN JAYA BARU, PANCORAN MAS, DEPOK 16434",
                    "no_telp_pelapor": "081294761352 ",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI Arif Furqon Afandi MENJADI Muhammad Insan Nurrahman. DENGAN NO. KTP PEMILIK 0317409260694100 AN. Muhammad Insan Nurrahman DAN NPWP PEMILIK 74.504.126.9-017.000. PEMOHON MENGAKU SEBAGAI PEMILIK.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5223020101899",
                    "waktu_lapor": "01/02/2023 22:04:07",
                    "waktu_response": "02/02/2023 00:16:11",
                    "waktu_recovery": "02/02/2023 07:44:04",
                    "durasi_response_time": 7924,
                    "durasi_recovery_time": 26873,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LIDYA",
                    "alamat_pelapor": "JL PESANTREN SMD 2 LORONG NANGKA- PR ALMIRA PERDANA BL E3 NO-E3/47  RT-21 / RW-06 KEL TALANG JAMBE KEC SUKARAME KOTA PALEMBANG SUMSEL > DEKAT DENGAN  MASJID",
                    "no_telp_pelapor": "085367290221",
                    "keterangan_pelapor": "GAGAL MEMASUKKAN TOKEN, VKRN 43 SISA KWH KWH 918 (TIDAK ADA TITIK ATAU KOMA INFO PELANGGAN) 27891937282092640665\\n54418015095279866845\\nUPDATE LAPORAN CC.52.VICTOR",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108256",
                    "waktu_lapor": "01/02/2023 22:06:14",
                    "waktu_response": "02/02/2023 03:09:13",
                    "waktu_recovery": "02/02/2023 09:21:28",
                    "durasi_response_time": 18179,
                    "durasi_recovery_time": 22335,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yasin wahyudi",
                    "alamat_pelapor": "JL JAMUS KRAJAN No. RT.19 RW.1 JAMUS",
                    "no_telp_pelapor": "62882006906402",
                    "keterangan_pelapor": "kWh meter peeiksa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SEMARANG TIMUR"
                },
                {
                    "no_laporan": "K5423020108259",
                    "waktu_lapor": "01/02/2023 22:07:23",
                    "waktu_response": "01/02/2023 22:11:39",
                    "waktu_recovery": "01/02/2023 23:00:12",
                    "durasi_response_time": 256,
                    "durasi_recovery_time": 2913,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "indra",
                    "alamat_pelapor": "KP TARIKOLOT No. RT.4 RW.1 TARIKOLOT",
                    "no_telp_pelapor": "6285960554450",
                    "keterangan_pelapor": "token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CITEUREUP"
                },
                {
                    "no_laporan": "K5423020108262",
                    "waktu_lapor": "01/02/2023 22:07:48",
                    "waktu_response": "01/02/2023 22:31:23",
                    "waktu_recovery": "01/02/2023 22:47:45",
                    "durasi_response_time": 1415,
                    "durasi_recovery_time": 982,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cipta Yudha Pratama",
                    "alamat_pelapor": "DS SANGO No.0 RT.2 RW.1 SANGO",
                    "no_telp_pelapor": "6282331138160",
                    "keterangan_pelapor": "masukan nomor token gagal terus ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5523020100956",
                    "waktu_lapor": "01/02/2023 22:08:08",
                    "waktu_response": "01/02/2023 22:09:10",
                    "waktu_recovery": "01/02/2023 22:11:22",
                    "durasi_response_time": 62,
                    "durasi_recovery_time": 132,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEODORA",
                    "alamat_pelapor": "JL KENDAL NO 24   RT-10 / RW-6 KEL MENTENG KEC MENTENG KOTA JAKARTA PUSAT ",
                    "no_telp_pelapor": "087882275859",
                    "keterangan_pelapor": "MOHON KONFIRMASI DAN TINDAKLANJUT TERBAKIT PB EX BONGKAR RAMPUNG (B2/7700VA) PELANGGAN SUDAH DATANG KE UNIT MENTENG NAMUN BELUM ADA TINDAKLANJUT DARI PETUGAS ID PEL: 541103499191",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108265",
                    "waktu_lapor": "01/02/2023 22:08:49",
                    "waktu_response": "01/02/2023 22:33:47",
                    "waktu_recovery": "01/02/2023 22:53:58",
                    "durasi_response_time": 1498,
                    "durasi_recovery_time": 1211,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VITA",
                    "alamat_pelapor": "JL JUNAEDI NO 2 RT012/RW003 CIPETE SELATAN CILANDAK JAKARTA SELATAN 12410.",
                    "no_telp_pelapor": "08128516126",
                    "keterangan_pelapor": "DI WILAYAH TSB PTL SERING PADAM DALAM 1 BULAN TERAKHIR HAMPIR 4 KALI PADAM. ",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BULUNGAN"
                },
                {
                    "no_laporan": "K5423020108271",
                    "waktu_lapor": "01/02/2023 22:09:58",
                    "waktu_response": "01/02/2023 22:29:54",
                    "waktu_recovery": "01/02/2023 22:37:12",
                    "durasi_response_time": 1196,
                    "durasi_recovery_time": 438,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kridha Tegas Gina Saputra",
                    "alamat_pelapor": "JL DONOHARJO RT 3 RW 2 No.",
                    "no_telp_pelapor": "6289518264950",
                    "keterangan_pelapor": "Salah ketik nama, \\nNama yang benar KRIDHA TEGAS GINA S",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP WONOGIRI"
                },
                {
                    "no_laporan": "K5423020108282",
                    "waktu_lapor": "01/02/2023 22:12:34",
                    "waktu_response": "01/02/2023 22:14:12",
                    "waktu_recovery": "01/02/2023 23:09:10",
                    "durasi_response_time": 98,
                    "durasi_recovery_time": 3298,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AINUN",
                    "alamat_pelapor": "JL PAWON BLK A NO 79     RT-1 / RW-9 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI JABAR DEKAT KANTOR KECAMATAN",
                    "no_telp_pelapor": "081215003101",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL PADAM)SISA 96 KWH ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108284",
                    "waktu_lapor": "01/02/2023 22:12:40",
                    "waktu_response": "01/02/2023 22:13:39",
                    "waktu_recovery": "01/02/2023 22:51:05",
                    "durasi_response_time": 59,
                    "durasi_recovery_time": 2246,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakub yasjudan",
                    "alamat_pelapor": "JL KP BABAKAN RT2/1 LEGOK",
                    "no_telp_pelapor": "62895403472380",
                    "keterangan_pelapor": "pembelian token 2 kali pembelian namun gagal pihak alfa sudah ke rumah namun tetap gagal dari pihak alfa saran kan agar menghubungi pihak pln saat di masukan tolong tidak lanjuti karna waktu suda malam takut listrik di rumah habis ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108289",
                    "waktu_lapor": "01/02/2023 22:13:43",
                    "waktu_response": "01/02/2023 22:16:33",
                    "waktu_recovery": "01/02/2023 22:19:24",
                    "durasi_response_time": 170,
                    "durasi_recovery_time": 171,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daniel Manasye Sitompul",
                    "alamat_pelapor": "Kapuk sawah Rt 003/010 no 17",
                    "no_telp_pelapor": "6282274331279",
                    "keterangan_pelapor": "Nomor Token Yang Dimasukkan GaGal Terus.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108290",
                    "waktu_lapor": "01/02/2023 22:13:46",
                    "waktu_response": "01/02/2023 22:31:57",
                    "waktu_recovery": "01/02/2023 22:47:52",
                    "durasi_response_time": 1091,
                    "durasi_recovery_time": 955,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FERLIN PRISCA",
                    "alamat_pelapor": " MALIARO, DEPAN UGD RUMAH SAKIT UMUM RT/013 RW/004 ADA JALAN BELOK KANAN DAPAT LORONG PERTAMA BELOK KANAN RUMAH KEDUA",
                    "no_telp_pelapor": "082271079643 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 407.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TERNATE"
                },
                {
                    "no_laporan": "K5423020108296",
                    "waktu_lapor": "01/02/2023 22:14:22",
                    "waktu_response": "01/02/2023 22:17:20",
                    "waktu_recovery": "01/02/2023 22:19:47",
                    "durasi_response_time": 178,
                    "durasi_recovery_time": 147,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "mulyanto",
                    "alamat_pelapor": "KP WARUNG JAMBU No.3 RT.003 RW.03 BANTARJATI",
                    "no_telp_pelapor": "6281216666882",
                    "keterangan_pelapor": "mengajukan perubahan daya  sampai saat ini belum ada realisasi penyambungan mohon info yaa....\\n\\nsudah melapor calcenter pLn sudah 2x mohon infonya ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BOGOR TIMUR"
                },
                {
                    "no_laporan": "K5423020108297",
                    "waktu_lapor": "01/02/2023 22:14:47",
                    "waktu_response": "01/02/2023 22:16:35",
                    "waktu_recovery": "02/02/2023 01:12:15",
                    "durasi_response_time": 108,
                    "durasi_recovery_time": 10540,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "dhoni setiawan",
                    "alamat_pelapor": "JL LUK No. RT.2 RW.2 BHAKTI JAY",
                    "no_telp_pelapor": "6282113111638",
                    "keterangan_pelapor": "Mohon izin melaporkan, rumah saya di Orchid Park A11, Bakti Jaya, Tangsel tdak bisa mengisi token di meteran, selalu gagal, padahal nomor benar. catatan: tidak ada kecocokan antara idpel dan nomor meteran, posisi meteran selama 6 bulan belum pernah diisi pulsa karena pulsa masih ada dan listrik setiap malamnya menyala. terimakasih min",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIPUTAT"
                },
                {
                    "no_laporan": "K5423020108299",
                    "waktu_lapor": "01/02/2023 22:15:36",
                    "waktu_response": "01/02/2023 22:16:48",
                    "waktu_recovery": "01/02/2023 22:25:09",
                    "durasi_response_time": 72,
                    "durasi_recovery_time": 501,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sandri Alamsyah",
                    "alamat_pelapor": "KP TUTUGAN DS CIHANJUANG RAHAYU No.0 RT.2 RW.6 PARONGPONG",
                    "no_telp_pelapor": "6285720311120",
                    "keterangan_pelapor": "Tidak bisa isi token, gagal terus.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMBANG"
                },
                {
                    "no_laporan": "K5423020108302",
                    "waktu_lapor": "01/02/2023 22:16:35",
                    "waktu_response": "01/02/2023 22:19:17",
                    "waktu_recovery": "01/02/2023 22:33:56",
                    "durasi_response_time": 162,
                    "durasi_recovery_time": 879,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAMSUL",
                    "alamat_pelapor": "PONDOK ASRI 1 BLOK B7 NO. 23 KEL. BAKUNG KEC. BIRINGKANAYA MAKASSAR",
                    "no_telp_pelapor": "081342060833",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 26.57.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DAYA"
                },
                {
                    "no_laporan": "K5423020108304",
                    "waktu_lapor": "01/02/2023 22:17:05",
                    "waktu_response": "01/02/2023 22:32:35",
                    "waktu_recovery": "01/02/2023 22:42:11",
                    "durasi_response_time": 930,
                    "durasi_recovery_time": 576,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bro udin",
                    "alamat_pelapor": "JL RAYA GALANG No. SUI PINYUH",
                    "no_telp_pelapor": "6285849940996",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP MEMPAWAH"
                },
                {
                    "no_laporan": "K5423020108309",
                    "waktu_lapor": "01/02/2023 22:18:54",
                    "waktu_response": "02/02/2023 00:16:38",
                    "waktu_recovery": "02/02/2023 07:43:55",
                    "durasi_response_time": 7064,
                    "durasi_recovery_time": 26837,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "suandri",
                    "alamat_pelapor": "KK GRIYA T KELAPA 6 No.102 TL KEL",
                    "no_telp_pelapor": "6281278014523",
                    "keterangan_pelapor": "tidak Bisa isi pulsa.tertulis gagal ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108310",
                    "waktu_lapor": "01/02/2023 22:19:05",
                    "waktu_response": "02/02/2023 00:17:05",
                    "waktu_recovery": "02/02/2023 07:43:47",
                    "durasi_response_time": 7080,
                    "durasi_recovery_time": 26802,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arlan",
                    "alamat_pelapor": "Jalan Masjid Ak Ahkyar RT 01 RW 01 Kecamatan Sukarami Palembang",
                    "no_telp_pelapor": "6289636398215",
                    "keterangan_pelapor": "nomor token yg dimasukkan gagal dan sudah di coba beberapa kali",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108319",
                    "waktu_lapor": "01/02/2023 22:22:39",
                    "waktu_response": "02/02/2023 00:17:31",
                    "waktu_recovery": "02/02/2023 04:41:13",
                    "durasi_response_time": 6892,
                    "durasi_recovery_time": 15822,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ANDHIKO TUNGGA ALAM",
                    "alamat_pelapor": "PR GRIYA SUKAJADI RESIDENCE BLOK E2 No.032 SUKAJADI",
                    "no_telp_pelapor": "6281317794370",
                    "keterangan_pelapor": "SAYA BELI TOKEN, TAPI SELALU GAGAL PADA SAAT INPUTNYA KE METERAN. \\n\\n• INTINYA SAYA GA SALAH LIHAT NOMOR\\n\\n• SAYA JG GA SALAH BELI\\n\\n• TOKEN YANG SAYA BELI 100 RB\\n\\n• BERKALI2 MASIH JG TIDAK BS DIINPUT\\n// MOHON BATALKAN LAPORAN SUDAH DI BUATKAN DI NO LAPOR G5423020125271",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108326",
                    "waktu_lapor": "01/02/2023 22:24:39",
                    "waktu_response": "01/02/2023 23:25:02",
                    "waktu_recovery": "02/02/2023 05:29:53",
                    "durasi_response_time": 3623,
                    "durasi_recovery_time": 21891,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhik Setiawan",
                    "alamat_pelapor": "timur RSUD tongas",
                    "no_telp_pelapor": "6288991125526",
                    "keterangan_pelapor": "mohon segera di tindak lanjuti di karnakan daerah tersebut sampai saat ini PLN off",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108332",
                    "waktu_lapor": "01/02/2023 22:25:38",
                    "waktu_response": "01/02/2023 23:40:58",
                    "waktu_recovery": "01/02/2023 23:42:26",
                    "durasi_response_time": 4520,
                    "durasi_recovery_time": 88,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "udin samsudin",
                    "alamat_pelapor": "KP CIJEUNGJING No. RT.1 RW.21 KERTAMULYA",
                    "no_telp_pelapor": "6289694493291",
                    "keterangan_pelapor": "isi token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PADALARANG"
                },
                {
                    "no_laporan": "K5423020108333",
                    "waktu_lapor": "01/02/2023 22:25:47",
                    "waktu_response": "01/02/2023 22:51:29",
                    "waktu_recovery": "01/02/2023 23:07:54",
                    "durasi_response_time": 1542,
                    "durasi_recovery_time": 985,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Nurdiansyah",
                    "alamat_pelapor": "Jl. NURUL HUDA VII, RT.01/RW.015, NO.61",
                    "no_telp_pelapor": "6285714728854",
                    "keterangan_pelapor": "nomor token listrik yang baru saya beli via aplikasi gojek jam 21.30 tanggal 1 februari 2023 tidak valid ke kWh, status selalu gagal dalam mengisi token listrik padahal nomor sudah sesuai yang dikirim via aplikasi gojek",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108334",
                    "waktu_lapor": "01/02/2023 22:26:07",
                    "waktu_response": "01/02/2023 22:32:48",
                    "waktu_recovery": "02/02/2023 06:41:57",
                    "durasi_response_time": 401,
                    "durasi_recovery_time": 29349,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "fajar Leonardo hutahaean",
                    "alamat_pelapor": "jl. Sumatra1, GG nusantara, perum Nusantara block D13",
                    "no_telp_pelapor": "6282382239412",
                    "keterangan_pelapor": "saat memasukan nomor token terjadi kesalahan sehingga tidak bisa mengisi nomor token , keterangan nya GAGAL",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108338",
                    "waktu_lapor": "01/02/2023 22:26:55",
                    "waktu_response": "01/02/2023 23:24:39",
                    "waktu_recovery": "02/02/2023 05:29:40",
                    "durasi_response_time": 3464,
                    "durasi_recovery_time": 21901,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satya Adhy Wicaksono",
                    "alamat_pelapor": "JL YOS SUDARSO No. 13 RT.004 RW.15 MANGUN HRJ",
                    "no_telp_pelapor": "6285331745884",
                    "keterangan_pelapor": "voltase turun..setelah mati lampu",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5423020108342",
                    "waktu_lapor": "01/02/2023 22:27:16",
                    "waktu_response": "01/02/2023 22:37:55",
                    "waktu_recovery": "01/02/2023 23:02:39",
                    "durasi_response_time": 639,
                    "durasi_recovery_time": 1484,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PEBI KHUSEN",
                    "alamat_pelapor": "Kp. Dukuh manggah RT 14/03 desa legok kec legok",
                    "no_telp_pelapor": "6285775563188",
                    "keterangan_pelapor": "Gagal memasukan token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108344",
                    "waktu_lapor": "01/02/2023 22:27:41",
                    "waktu_response": "01/02/2023 22:52:07",
                    "waktu_recovery": "01/02/2023 23:08:05",
                    "durasi_response_time": 1466,
                    "durasi_recovery_time": 958,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRAMBUDI",
                    "alamat_pelapor": "ALAMAT : JL. MESJID AL-FALAH BLOK C NO. 2\\nKEC. PONDOK MELATI KEL. JATIRAHAYU\\nBEKASI 17414",
                    "no_telp_pelapor": "081514325634",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM. SISA KWH 600 KWH.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108350",
                    "waktu_lapor": "01/02/2023 22:31:16",
                    "waktu_response": "01/02/2023 22:52:15",
                    "waktu_recovery": "01/02/2023 23:08:12",
                    "durasi_response_time": 1259,
                    "durasi_recovery_time": 957,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "PURWANTO",
                    "alamat_pelapor": "Jl. Jati Kramat Baru No.8",
                    "no_telp_pelapor": "6281296161788",
                    "keterangan_pelapor": "kwh meter tidak bisa diisi pulsa",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108353",
                    "waktu_lapor": "01/02/2023 22:31:55",
                    "waktu_response": "02/02/2023 00:17:59",
                    "waktu_recovery": "02/02/2023 04:41:48",
                    "durasi_response_time": 6364,
                    "durasi_recovery_time": 15829,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arlan",
                    "alamat_pelapor": "Jalan Masjid Al Akhyar RT 01 RW 01 Kelurahan Talang Betutu Kecamatan Sukarami Palembang ",
                    "no_telp_pelapor": "6289636398215",
                    "keterangan_pelapor": "Nomor Token gagal dan telah dicoba Beberapa kali Tetap saja gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SUKARAME"
                },
                {
                    "no_laporan": "K5423020108356",
                    "waktu_lapor": "01/02/2023 22:32:24",
                    "waktu_response": "02/02/2023 00:04:20",
                    "waktu_recovery": "02/02/2023 00:06:52",
                    "durasi_response_time": 5516,
                    "durasi_recovery_time": 152,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "BAKATEU,RT 005 RW 009.WEHALI.KEC MALAKA TENGAH,NTT",
                    "no_telp_pelapor": "082147628311",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD (R1MT/900 VA – R1T/1.300 VA) DENGAN NO. KTP PEMILIK 5304081809550001 A/N THEODORA BALOK SERAN, PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. STROOM AWAL YANG DIKEHENDAKI RP.200.000. PADA DATA AP2T STATUS MASIH DALAM PERMOHONAN",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP ATAMBUA"
                },
                {
                    "no_laporan": "K5423020108374",
                    "waktu_lapor": "01/02/2023 22:35:55",
                    "waktu_response": "01/02/2023 22:52:56",
                    "waktu_recovery": "01/02/2023 23:10:17",
                    "durasi_response_time": 1021,
                    "durasi_recovery_time": 1041,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABOE FATTA",
                    "alamat_pelapor": "JL. RSUD SAWERIGADING, KEL. TOBULUNG KOTA PALOPO PROPINSI SUL-SEL",
                    "no_telp_pelapor": "081355387822",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM. SISA 78,25.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWERIGADING"
                },
                {
                    "no_laporan": "K5423020108375",
                    "waktu_lapor": "01/02/2023 22:36:02",
                    "waktu_response": "01/02/2023 22:36:41",
                    "waktu_recovery": "01/02/2023 23:18:32",
                    "durasi_response_time": 39,
                    "durasi_recovery_time": 2511,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul ghafur",
                    "alamat_pelapor": "KK PROMARU No.0 RT.008 RW.11 RW SEMUT",
                    "no_telp_pelapor": "6281927000438",
                    "keterangan_pelapor": "kenapa proses perubahan tarif belum juga berubah? sampai sampai bulan berikutnya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BEKASI KOTA"
                },
                {
                    "no_laporan": "K5423020108377",
                    "waktu_lapor": "01/02/2023 22:36:29",
                    "waktu_response": "02/02/2023 06:55:45",
                    "waktu_recovery": "02/02/2023 06:56:43",
                    "durasi_response_time": 29956,
                    "durasi_recovery_time": 58,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "andriGopal",
                    "alamat_pelapor": "JL PANGERAN HIDAYAT No.0 RT.2 RW.5",
                    "no_telp_pelapor": "6282217855507",
                    "keterangan_pelapor": "UNTUK BULAN DEPAN TAGIHAN SAYA MAHAL",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT"
                },
                {
                    "no_laporan": "K5423020108393",
                    "waktu_lapor": "01/02/2023 22:40:32",
                    "waktu_response": "01/02/2023 22:56:32",
                    "waktu_recovery": "02/02/2023 06:30:42",
                    "durasi_response_time": 960,
                    "durasi_recovery_time": 27250,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fahri Saifullah",
                    "alamat_pelapor": "Jl. Tjitra Mas Residence No.17",
                    "no_telp_pelapor": "6285691659913",
                    "keterangan_pelapor": "kWh nya terblokir nggak bisa isi token ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP SAWANGAN"
                },
                {
                    "no_laporan": "K5423020108397",
                    "waktu_lapor": "01/02/2023 22:41:15",
                    "waktu_response": "01/02/2023 22:44:09",
                    "waktu_recovery": "01/02/2023 23:13:57",
                    "durasi_response_time": 174,
                    "durasi_recovery_time": 1788,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad nur ikhlas",
                    "alamat_pelapor": "KP SERPONG No. RT.4 RW.2 SERPONG",
                    "no_telp_pelapor": "6289531043691",
                    "keterangan_pelapor": "Setiap di isi pulsa selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108410",
                    "waktu_lapor": "01/02/2023 22:46:24",
                    "waktu_response": "01/02/2023 23:01:06",
                    "waktu_recovery": "01/02/2023 23:02:46",
                    "durasi_response_time": 882,
                    "durasi_recovery_time": 100,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "rickhend handi wijaya",
                    "alamat_pelapor": "JL SAWAH LION X No. RT.1 RW.4 JEMBATAN L",
                    "no_telp_pelapor": "6282326232690",
                    "keterangan_pelapor": "isi token gagal masuk\\n",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108413",
                    "waktu_lapor": "01/02/2023 22:47:03",
                    "waktu_response": "01/02/2023 22:53:38",
                    "waktu_recovery": "01/02/2023 22:57:35",
                    "durasi_response_time": 395,
                    "durasi_recovery_time": 237,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAUFAL PURWANTO",
                    "alamat_pelapor": "PERUM BUMI INDAH, TAHAP 5, JL EDELWEIS 1 BLOK KC-2. KEC. PASAR KEMIS, KEL. SUKAMANTRI, KAB.TANGERANG.",
                    "no_telp_pelapor": "087736430056",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 04/12/2022 TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. AGEM AGUS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 220031 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5423020106581, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108417",
                    "waktu_lapor": "01/02/2023 22:48:13",
                    "waktu_response": "02/02/2023 06:06:56",
                    "waktu_recovery": "02/02/2023 06:13:11",
                    "durasi_response_time": 26323,
                    "durasi_recovery_time": 375,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106511, \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108422",
                    "waktu_lapor": "01/02/2023 22:49:23",
                    "waktu_response": "01/02/2023 22:55:38",
                    "waktu_recovery": "01/02/2023 23:03:05",
                    "durasi_response_time": 375,
                    "durasi_recovery_time": 447,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kurniawatunisa",
                    "alamat_pelapor": "Jl Cibanteng Proyek Kp Cihideung Ilir rt 5/2",
                    "no_telp_pelapor": "628998384179",
                    "keterangan_pelapor": "setiap bulan saya bayar listrik pascabayar selalu mahal 300rb an\\npadal pemakaian tidak banyak \\nkulkas 2, lampu 10 (gasemua nyala), air sanyo, setrika seminggu 2kali, dispenser 1,  kipas angin 2",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEUWILIANG"
                },
                {
                    "no_laporan": "K5423020108428",
                    "waktu_lapor": "01/02/2023 22:52:54",
                    "waktu_response": "01/02/2023 23:26:48",
                    "waktu_recovery": "02/02/2023 02:37:16",
                    "durasi_response_time": 2034,
                    "durasi_recovery_time": 11428,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "hanif khalilur rahman",
                    "alamat_pelapor": "KR KOREM No.L/02 No.0 RT. RW.",
                    "no_telp_pelapor": "6282169097433",
                    "keterangan_pelapor": "tidak bisa isi token karena terblokir. mohon petunjukny. kenapa bisa terblokir",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KURANJI"
                },
                {
                    "no_laporan": "K5423020108429",
                    "waktu_lapor": "01/02/2023 22:53:04",
                    "waktu_response": "01/02/2023 23:12:48",
                    "waktu_recovery": "02/02/2023 00:46:41",
                    "durasi_response_time": 1184,
                    "durasi_recovery_time": 5633,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIK",
                    "alamat_pelapor": "JL REMAJA  RT 2 RW 4 NO 46 KEL JATINEGARA KAUM KEC PULOGADUNG JAKTIM \\nACUAN LOKASI BELAKANG KANTOR CAMAT PULOGADUNG ",
                    "no_telp_pelapor": "082195520003",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT AKAN DILAKUKAN RENOVASI RUMAH PELANGGAN MENGAKU SEBAGAI PEMILIK PERSIL ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020108430",
                    "waktu_lapor": "01/02/2023 22:53:36",
                    "waktu_response": "01/02/2023 22:58:12",
                    "waktu_recovery": "01/02/2023 23:55:40",
                    "durasi_response_time": 276,
                    "durasi_recovery_time": 3448,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERY",
                    "alamat_pelapor": "JL KI HAJAR DEWANTARA SUKA MANTRI, SUKARAJA KEC KARANGBAHAGIA, CIKARANG JABAR.",
                    "no_telp_pelapor": "082280680168",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SESUAI INFORMASI PELANGGAN TERDAPAT KABEL SR YANG TIDAK TERPAKAI (MASIH TERSAMBUNG DARI JARINGAN TIANG) YBS MENGKHAWATIRKAN KABEL TERSEBUT MENGALAMI TERBAKAR/KEJADIAN YANG TIDAK DIINGINKAN.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP LEMAHABANG"
                },
                {
                    "no_laporan": "K5423020108458",
                    "waktu_lapor": "01/02/2023 23:00:50",
                    "waktu_response": "01/02/2023 23:04:02",
                    "waktu_recovery": "01/02/2023 23:44:35",
                    "durasi_response_time": 192,
                    "durasi_recovery_time": 2433,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "DESA; PAKUAN SAKTI JLN; GARUDA_ RT/RW ;04/03",
                    "no_telp_pelapor": "082180480742",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PENGAJUAN LISTRIK DARI NON SUBSIDI DG ID PELANGGAN 173001475807 R1MT / 900 VA,  MENJADI LISTRIK BERSUBSIDI DENGAN NIK 1808064601450001 AN SARTI. PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN DG NIK 1808060506900005 AN  EKO KUIRNIADI.",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BUMI ABUNG"
                },
                {
                    "no_laporan": "K5423020108459",
                    "waktu_lapor": "01/02/2023 23:00:53",
                    "waktu_response": "01/02/2023 23:54:31",
                    "waktu_recovery": "01/02/2023 23:59:57",
                    "durasi_response_time": 3218,
                    "durasi_recovery_time": 326,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ro Nababan",
                    "alamat_pelapor": "KK PRMT EMERALD B03 No.0 RT.000 RW.00 RATUJAYA",
                    "no_telp_pelapor": "6281263309665",
                    "keterangan_pelapor": "MCB sering mati mati",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108467",
                    "waktu_lapor": "01/02/2023 23:03:21",
                    "waktu_response": "02/02/2023 11:33:39",
                    "waktu_recovery": "02/02/2023 22:01:17",
                    "durasi_response_time": 45018,
                    "durasi_recovery_time": 37658,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Derry febrianto",
                    "alamat_pelapor": "desa tangkit rt 0 kecamatan sungai gelam",
                    "no_telp_pelapor": "6285266483605",
                    "keterangan_pelapor": "gagal masuki nomor token",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KOTA BARU"
                },
                {
                    "no_laporan": "K5423020108475",
                    "waktu_lapor": "01/02/2023 23:07:54",
                    "waktu_response": "01/02/2023 23:10:29",
                    "waktu_recovery": "01/02/2023 23:13:48",
                    "durasi_response_time": 155,
                    "durasi_recovery_time": 199,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AISAH",
                    "alamat_pelapor": "KP PASIR KONCI NO. RT.16 RW.6, PASIRSARI, CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "088291723660",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PEMBATALAN PROSES PD (DAYA 900 VA KE DAYA 1300 VA) DIKARENAKAN BELUM KONFIRMASI KE PEMILIK BANGUNAN DENGAN NO AGENDA 537039922301315868 DAN NO REG 5370315022113. TGL 31 JANUARI 2023 PB DAN STROOM AWAL TELAH DILUNASI. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. PELANGGAN MENGHUBUNGI KEMBALI. CC.54.SULAEMAN 01/02/23 23:10 WIB",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108478",
                    "waktu_lapor": "01/02/2023 23:09:39",
                    "waktu_response": "02/02/2023 05:05:11",
                    "waktu_recovery": "02/02/2023 05:30:47",
                    "durasi_response_time": 21332,
                    "durasi_recovery_time": 1536,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Napis Asyiri",
                    "alamat_pelapor": "KP BUARAN KANDANG BESAR No. RT.4 RW.6",
                    "no_telp_pelapor": "62895364616535",
                    "keterangan_pelapor": "token listrik selalu gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108481",
                    "waktu_lapor": "01/02/2023 23:10:21",
                    "waktu_response": "01/02/2023 23:15:23",
                    "waktu_recovery": "01/02/2023 23:20:20",
                    "durasi_response_time": 302,
                    "durasi_recovery_time": 297,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISNUGROHO",
                    "alamat_pelapor": "JL JL KREND SELT NO4B RT5/6",
                    "no_telp_pelapor": "6287838110833",
                    "keterangan_pelapor": "salam ..  bulan lalu saya migrasi kan kWh meter listrik saya dari daya 4400 R2 ke 2200 voucher\\nmalam ini saya beli token/pulsa listrik bisa. tapi tidak bisa di masukan token nya. ( keterangan untuk sementara TDK bisa di proses ) mohon di bantu. apa mungkin saya masih punya tagihan atas pemakaian bulan lalu. trimakasih ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 BANDENGAN"
                },
                {
                    "no_laporan": "K5423020108482",
                    "waktu_lapor": "01/02/2023 23:10:33",
                    "waktu_response": "02/02/2023 00:54:13",
                    "waktu_recovery": "02/02/2023 01:06:03",
                    "durasi_response_time": 6220,
                    "durasi_recovery_time": 710,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eka Handika",
                    "alamat_pelapor": "JL SWADAYA PSR 7 TEMBUNG No. SAMBIREJO",
                    "no_telp_pelapor": "6281397355295",
                    "keterangan_pelapor": "angka 5 pada meteran tidak berfungsi",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DENAI"
                },
                {
                    "no_laporan": "K5423020108483",
                    "waktu_lapor": "01/02/2023 23:10:44",
                    "waktu_response": "02/02/2023 05:36:32",
                    "waktu_recovery": "02/02/2023 05:45:15",
                    "durasi_response_time": 23148,
                    "durasi_recovery_time": 523,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BUDI",
                    "alamat_pelapor": "PR JOGJA TOWN HOUSE 2 RT.0 RW.0 NOLOGATEN",
                    "no_telp_pelapor": "6287845679393",
                    "keterangan_pelapor": "gagal isi token. mohon segera bantuannya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP YOGYAKARTA KOTA"
                },
                {
                    "no_laporan": "K5423020108487",
                    "waktu_lapor": "01/02/2023 23:12:32",
                    "waktu_response": "02/02/2023 05:45:31",
                    "waktu_recovery": "02/02/2023 08:26:26",
                    "durasi_response_time": 23579,
                    "durasi_recovery_time": 9655,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURJANAH",
                    "alamat_pelapor": "JALAN SUNAN GIRI DEPAN SMPN 24 (BENGKEL MEGA) KONTRAKAN NO.2",
                    "no_telp_pelapor": "087887988000 ",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN APP RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT PEMBELIAN TGL 02/06/2022 SEBESAR RP. 100.000,- DENGAN NO TOKEN 5428 8723 6722 3722 3832 YANG BELUM DIINPUT PADA APP LAMA (ID METER LAMA 86052324539). MOHON DAPAT DIKONVERSI KE APP BARU (ID METER BARU 45103511411).",
                    "media": "Live Chat PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CENGKARENG"
                },
                {
                    "no_laporan": "K5423020108489",
                    "waktu_lapor": "01/02/2023 23:13:30",
                    "waktu_response": "01/02/2023 23:50:25",
                    "waktu_recovery": "02/02/2023 04:53:48",
                    "durasi_response_time": 2215,
                    "durasi_recovery_time": 18203,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "NURATIKAH AFNI OCTAVIA",
                    "alamat_pelapor": "KP. BOJONG DESA PANTAI MAKMUR KECAMATAN TARUMAJAYA KABUPATEN BEKASI,KODE POS 17212 KLINIK BOJONG KERATON",
                    "no_telp_pelapor": "089610600826",
                    "keterangan_pelapor": "token 4996-0712-7469-0844-8866 masukan terbaca \\\"terpakai. \\nSESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.YUHA_RIZKIHI TGL.01/02/2023 JAM 23:44 DENGAN ID TIKET 12G0QKH.MOHON PERIKSA APP PRABAYAR DISPLAY TERTERA (TERPAKAI PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 01/02/2023 SEBESAR RP. 200.000,- DENGAN NOMOR TOKEN 49960712746908448866 DAN SISA KWH 499.",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MARUNDA"
                },
                {
                    "no_laporan": "K5423020108491",
                    "waktu_lapor": "01/02/2023 23:13:58",
                    "waktu_response": "01/02/2023 23:24:28",
                    "waktu_recovery": "02/02/2023 05:29:27",
                    "durasi_response_time": 630,
                    "durasi_recovery_time": 21899,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhik Setiawan",
                    "alamat_pelapor": "Jl. Tongas No.18",
                    "no_telp_pelapor": "6288991125526",
                    "keterangan_pelapor": "mohon segera di tindak lanjuti di karenakan sampai saat ini PLN masih off",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PROBOLINGGO"
                },
                {
                    "no_laporan": "K5323020100937",
                    "waktu_lapor": "01/02/2023 23:14:12",
                    "waktu_response": "02/02/2023 06:06:41",
                    "waktu_recovery": "02/02/2023 06:13:04",
                    "durasi_response_time": 24749,
                    "durasi_recovery_time": 383,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOHN",
                    "alamat_pelapor": "JL JATI BUNDER VII NO 0 RT 0 RW 0 KEL KEBUN MELATI KEC TANAH ABANG,JAKARTA PUSAT",
                    "no_telp_pelapor": "085817006759",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT STROOM SETELAH UPDATE VKRN 43 (KET GAGAL),SISA 77 KWH",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 MENTENG"
                },
                {
                    "no_laporan": "K5423020108494",
                    "waktu_lapor": "01/02/2023 23:14:59",
                    "waktu_response": "02/02/2023 05:05:26",
                    "waktu_recovery": "02/02/2023 05:30:52",
                    "durasi_response_time": 21027,
                    "durasi_recovery_time": 1526,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mantis Romantis",
                    "alamat_pelapor": "KP KELAPA No. RT.3 RW.4 KELAPA IND",
                    "no_telp_pelapor": "6282298816658",
                    "keterangan_pelapor": "kwh ngeblank (PTL PADAM) // PELANGGAN LAPOR KEMBALI CC.54.RIFERDY 01/02/2023  23:27 ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CIKOKOL"
                },
                {
                    "no_laporan": "K5423020108502",
                    "waktu_lapor": "01/02/2023 23:16:57",
                    "waktu_response": "02/02/2023 00:49:56",
                    "waktu_recovery": "02/02/2023 07:49:45",
                    "durasi_response_time": 5579,
                    "durasi_recovery_time": 25189,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "138899",
                    "nama_pelapor": "PAK DUDUNG",
                    "alamat_pelapor": "JALAN CIKOKO TIMUR II NO. 34, RT.004 RW. 002 KELURAHAN CIKOKO KECAMATAN : PANCORAN KOTA : JAKARTA SELATAN PROVINSI : DKI JAKARTA. ACUAN LOKASI : BELAKANG GEDUNG MENARA HIJAU (RUMAH PAK DUDUNG)",
                    "no_telp_pelapor": "081220191944",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK BULAN JANUARI 2023 BERIKUT BK. TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "media": "Email",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 LENTENG AGUNG"
                },
                {
                    "no_laporan": "K5423020108532",
                    "waktu_lapor": "01/02/2023 23:28:48",
                    "waktu_response": "01/02/2023 23:31:40",
                    "waktu_recovery": "01/02/2023 23:42:10",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 630,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JIMI",
                    "alamat_pelapor": "KP CAMPAKA 0   RT-6 / RW-3 JL PERMATA SERANG BARU BLOK I NO 54 KEL SUKASARI KEC SERANG BARU KAB BEKASI / ACUAN SAMPING MASJID MIFTAHUL JANAH",
                    "no_telp_pelapor": "6285624259851",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR DENGAN NO MOTER 45093460769 , TIDAK DAPAT MEMBELI TOKEN. PADA P2APST TERTERA BLOCKING PEMBELIAN, NAMUN PADA SISTEM TIDAK TERDAPAT TAGSUL. PTL PADAM ",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP CIKARANG KOTA"
                },
                {
                    "no_laporan": "K5423020108535",
                    "waktu_lapor": "01/02/2023 23:29:17",
                    "waktu_response": "01/02/2023 23:49:25",
                    "waktu_recovery": "01/02/2023 23:59:41",
                    "durasi_response_time": 1208,
                    "durasi_recovery_time": 616,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Soneta Yudith",
                    "alamat_pelapor": "PR PSN KHAYANGAN 2 DE No.1 RT.000 RW.00 PESONA K 2",
                    "no_telp_pelapor": "6281808100066",
                    "keterangan_pelapor": "Jumlah tagihan listrik bulan Februari 2023 melebihi meteran. Tercatat untuk bulan Februari 2023, 135 Kwh, tetapi tagihannya Rp392.592,-. Mau bayar tepat waktu jadi tidak ikhlas. Mohon segera ditanggapi. Terima kasih. ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108538",
                    "waktu_lapor": "01/02/2023 23:29:28",
                    "waktu_response": "02/02/2023 06:27:14",
                    "waktu_recovery": "02/02/2023 06:41:49",
                    "durasi_response_time": 25066,
                    "durasi_recovery_time": 875,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur seri",
                    "alamat_pelapor": "JL SUMATRA No.0 RT.0 RW.0 SIAL.SAKTI",
                    "no_telp_pelapor": "6281268841768",
                    "keterangan_pelapor": "listrik melemah sejak jam 10an sampai saat ini. lampu lemah dan ac tdk bs nyala",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108540",
                    "waktu_lapor": "01/02/2023 23:29:31",
                    "waktu_response": "02/02/2023 03:49:29",
                    "waktu_recovery": "02/02/2023 03:51:06",
                    "durasi_response_time": 15598,
                    "durasi_recovery_time": 97,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putri Listiyo",
                    "alamat_pelapor": "Desa Kalinanas RT 10 RW 04 ",
                    "no_telp_pelapor": "6283842466895",
                    "keterangan_pelapor": "Tagihan listrik yang terlalu mahal ingin menurunkan daya",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP BLORA"
                },
                {
                    "no_laporan": "K5423020108544",
                    "waktu_lapor": "01/02/2023 23:30:41",
                    "waktu_response": "01/02/2023 23:35:47",
                    "waktu_recovery": "02/02/2023 05:11:21",
                    "durasi_response_time": 306,
                    "durasi_recovery_time": 20134,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "ardhini praja",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR No.104 RT.4 RW.7",
                    "no_telp_pelapor": "6281387309384",
                    "keterangan_pelapor": "sdh 3 kali pembelian token kmd di input hasilnya gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK GEDE"
                },
                {
                    "no_laporan": "K5423020108557",
                    "waktu_lapor": "01/02/2023 23:33:03",
                    "waktu_response": "02/02/2023 00:11:03",
                    "waktu_recovery": "02/02/2023 00:13:01",
                    "durasi_response_time": 2280,
                    "durasi_recovery_time": 118,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maimunah Ummu humaira",
                    "alamat_pelapor": "JL TLK.NIBUNG REL K.API",
                    "no_telp_pelapor": "6285214047825",
                    "keterangan_pelapor": "tagihan listrik yg tidak sesuai dengan pemakaian ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANJUNG BALAI"
                },
                {
                    "no_laporan": "K5423020108573",
                    "waktu_lapor": "01/02/2023 23:37:58",
                    "waktu_response": "02/02/2023 08:03:19",
                    "waktu_recovery": "02/02/2023 12:41:55",
                    "durasi_response_time": 30321,
                    "durasi_recovery_time": 16716,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "6922230",
                    "nama_pelapor": "IBU ERY",
                    "alamat_pelapor": "GG MARGO DADI 6 NO.23 RT- RW- KEL.GUNDIK KEC.BUBUTAN KOTA SURABAYA - JATIM",
                    "no_telp_pelapor": "082311377847",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI. PELANGGAN INGIN MELAKUKAN PEMBAYARAN TAGIHAN JANUARI 2023, NAMUN DI SISTEM TELAH DILUNASI.",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TANDES"
                },
                {
                    "no_laporan": "K5223020102023",
                    "waktu_lapor": "01/02/2023 23:41:26",
                    "waktu_response": "02/02/2023 05:34:27",
                    "waktu_recovery": "02/02/2023 08:44:19",
                    "durasi_response_time": 21181,
                    "durasi_recovery_time": 11392,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL. LORONG DAMAI KEL. SEKIP JAYA KEC. KEMUNING KOTA PALEMBANG , DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "DARI PENCATATAN TERAKHIR TGL 28/12/2022 SAMPAI TANGGAL 27/01/2023 MASIH ADA TAGIHAN SENILAI RP. 82.636\\nPELANGGAAN TIDAK BERKENAN UNTUK MAMBAYAR KARENA KWH METERNYA SUDAH DICABUT DITANGGAL 27 JANUARI. NAMUN DARI PETUGAS UNIT TERKAIT MENGARAHKAN UNTUK MIGRASI KE PRABAYAR. MOHON PELANGGAN DAPAT DIBERI PENJELASAN\\nUPDATE PENGADUAN PELANGGAN / CC.51.PUSPITASARI, PELANGGAN INGIN PAGI INI SEGERA DIHUBUNGI TERKAIT PENJELASAN TAGIHAN SUSULAN TERSEBUT\\n\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP RIVAI"
                },
                {
                    "no_laporan": "K5423020108590",
                    "waktu_lapor": "01/02/2023 23:42:16",
                    "waktu_response": "02/02/2023 05:06:08",
                    "waktu_recovery": "02/02/2023 07:52:52",
                    "durasi_response_time": 19432,
                    "durasi_recovery_time": 10004,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indriani Hasibuan",
                    "alamat_pelapor": "JL PARKIT 5 No. RT.10 RW.4 AIR TAWAR",
                    "no_telp_pelapor": "6282244695416",
                    "keterangan_pelapor": "Isi token gagal terus",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP TABING"
                },
                {
                    "no_laporan": "K5423020108607",
                    "waktu_lapor": "01/02/2023 23:46:32",
                    "waktu_response": "02/02/2023 06:27:30",
                    "waktu_recovery": "02/02/2023 06:41:41",
                    "durasi_response_time": 24058,
                    "durasi_recovery_time": 851,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rolando Pardomuan",
                    "alamat_pelapor": "Perum Dayana Residence, Blok B no 4",
                    "no_telp_pelapor": "6281261793988",
                    "keterangan_pelapor": "Tidak dapat memasukkan token yang sudah dibeli, selalu gagal LAPORAN DIALIHKAN KE NO LAPOR G1423020200057 (CC.14.WAHYUDI)",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108608",
                    "waktu_lapor": "01/02/2023 23:46:56",
                    "waktu_response": "01/02/2023 23:49:48",
                    "waktu_recovery": "02/02/2023 00:12:20",
                    "durasi_response_time": 172,
                    "durasi_recovery_time": 1352,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "177069",
                    "nama_pelapor": "BP SAIFUL ",
                    "alamat_pelapor": "JL- KK GELATINOS CLUSTER SANTIAGO BLOK F2 NO.01A RT.06/02 KEL RAWABUNTU KEC SERPONG KOTA TANGERANG SELATAN. LOKASI DEKAT POS SATPAM UJUNG KK",
                    "no_telp_pelapor": "081310669854",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN PADA DISPLAY TERTERA GAGAL SETELAH UPDATE VKRN 43 \\n(PTL HAMPIR PADAM) SISA 15 KWH / 51606099574477551622",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 SERPONG"
                },
                {
                    "no_laporan": "K5423020108623",
                    "waktu_lapor": "01/02/2023 23:50:51",
                    "waktu_response": "02/02/2023 00:32:54",
                    "waktu_recovery": "02/02/2023 00:34:27",
                    "durasi_response_time": 2523,
                    "durasi_recovery_time": 93,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad tahir",
                    "alamat_pelapor": "jl sandubaya",
                    "no_telp_pelapor": "6287852837090",
                    "keterangan_pelapor": "token listrik tidak bisa masuk / keterangan gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PRINGGABAYA"
                },
                {
                    "no_laporan": "K5423020108630",
                    "waktu_lapor": "01/02/2023 23:52:26",
                    "waktu_response": "02/02/2023 05:37:58",
                    "waktu_recovery": "02/02/2023 07:21:10",
                    "durasi_response_time": 20732,
                    "durasi_recovery_time": 6192,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad revaldy",
                    "alamat_pelapor": "JL TK HANDAYANI DS BALIASE No.",
                    "no_telp_pelapor": "6285331968907",
                    "keterangan_pelapor": "sy tidak bisa memasukkan token..token gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP KAMONJI"
                },
                {
                    "no_laporan": "K5423020108631",
                    "waktu_lapor": "01/02/2023 23:53:07",
                    "waktu_response": "01/02/2023 23:55:31",
                    "waktu_recovery": "02/02/2023 05:13:23",
                    "durasi_response_time": 144,
                    "durasi_recovery_time": 19072,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "wisnu Ariawan",
                    "alamat_pelapor": "JL SWADAYA 12 No. RT.9 RW.1 PULO GEBAN",
                    "no_telp_pelapor": "6285879073831",
                    "keterangan_pelapor": "Memasukkan Token Gagal terus. Sudah beli sampai 2x tetap gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                },
                {
                    "no_laporan": "K5423020108634",
                    "waktu_lapor": "01/02/2023 23:54:37",
                    "waktu_response": "02/02/2023 00:46:50",
                    "waktu_recovery": "02/02/2023 02:02:39",
                    "durasi_response_time": 3133,
                    "durasi_recovery_time": 4549,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hookman PARIS",
                    "alamat_pelapor": "GG PRAMUKASARI III/21 RT.3 RW.8",
                    "no_telp_pelapor": "6281513822318",
                    "keterangan_pelapor": "listrik saya bulan januari dan bulan februari melonjak naik 2* lipat. pdahal pemakain dibulan desember,januari,dan februari sama. bahkan dibulan januari ke februari pengguanan listrik saya kurangi tp tagihan tetep sama 2 kali lipat",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 CEMPAKA PUTIH"
                },
                {
                    "no_laporan": "K5423020108636",
                    "waktu_lapor": "01/02/2023 23:55:29",
                    "waktu_response": "02/02/2023 06:08:38",
                    "waktu_recovery": "02/02/2023 06:13:40",
                    "durasi_response_time": 22389,
                    "durasi_recovery_time": 302,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "SARIFIN",
                    "alamat_pelapor": "Jl. Situ Asih No.42",
                    "no_telp_pelapor": "6281808292123",
                    "keterangan_pelapor": "Ini Kenapa Tagihan Saya Semakin Naik Trus ya pak?? ",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP DEPOK KOTA"
                },
                {
                    "no_laporan": "K5423020108637",
                    "waktu_lapor": "01/02/2023 23:56:57",
                    "waktu_response": "02/02/2023 06:27:59",
                    "waktu_recovery": "02/02/2023 06:41:30",
                    "durasi_response_time": 23462,
                    "durasi_recovery_time": 811,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rolando Pardomuan",
                    "alamat_pelapor": "Perum Dayana Residence B4",
                    "no_telp_pelapor": "6281261793988",
                    "keterangan_pelapor": "Sudah beli token, tapi gak bisa diinput dan selalu muncul tulisan gagal",
                    "media": "PLN Mobile",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR"
                },
                {
                    "no_laporan": "K5423020108638",
                    "waktu_lapor": "01/02/2023 23:57:20",
                    "waktu_response": "02/02/2023 00:11:31",
                    "waktu_recovery": "02/02/2023 05:15:45",
                    "durasi_response_time": 851,
                    "durasi_recovery_time": 18254,
                    "status_akhir": "Selesai",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ISNANTO",
                    "alamat_pelapor": "JL SAMBISARI 1 PR DUTA KRANJI BLOK A NO. 36B RT. 1/10 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI ",
                    "no_telp_pelapor": "081283775115",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 22 KWH (PTL MENYALA)\\n",
                    "media": "Call PLN 123",
                    "waktu_media": "01/01/1970 00:00:00",
                    "keterangan_media": "x",
                    "nama_ulp": "UP3 PONDOK KOPI"
                }
            ],
            daftarKeluhanDiselesaikanCC123: [
                {
                    "no_laporan": "K5123020100019",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL BENTENGAN TIMUR NO31 RT11/03, SUNTER JAYA, TANJUNG PRIOK, KOTA ADM. JAKARTA UTARA, DKI JAKARTA",
                    "no_telp_pelapor": "082320000152",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PERMOHONAN PB NO AGENDA 545109912301319203 DIKARENAKAN PELANGGAN INGIN KE DAYA 2200 VA, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN MELALAUI GOPAY TANGGAL 31/01/2023 PUKUL 18:49 WIB, NAMUN PEMBAYARAN BELUM MASUK, MOHON KONFRIMASI KE PELANGGAN, TERIMA KASIH. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.NUGROHO",
                    "waktu_lapor": "01/02/2023 01:59:02",
                    "waktu_recovery": "01/02/2023 08:33:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5123020100021",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53702,
                    "nama_ulp": "ULP CIBITUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TITIN ",
                    "alamat_pelapor": "TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ",
                    "no_telp_pelapor": "087786974290",
                    "keterangan_pelapor": "TIDAK BISAMALKUKANPEMBELIAN KETMELEBIHI BATAS MAXIMUM / SISA 100 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.BARIQI",
                    "waktu_lapor": "01/02/2023 02:04:04",
                    "waktu_recovery": "01/02/2023 02:34:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K1423020100022",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "000000000000000001820788",
                    "nama_pelapor": "IBU IRFI ",
                    "alamat_pelapor": "JL NIAGA 7 PERUM KEMANG BLOK F NO 23 KEC RAWA LUMBU KEL SEPANJANG JAYA KOTA BEKASI ACUAN LOKASI DEKAT RUMAH YATIM ",
                    "no_telp_pelapor": "62816922683",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) \\nDENGAN NO METER 56700750112 DAN SISA KWH 15.1",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.ANDI",
                    "waktu_lapor": "01/02/2023 03:13:25",
                    "waktu_recovery": "01/02/2023 07:03:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020100106",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53331,
                    "nama_ulp": "ULP SUMBER",
                    "idpel_nometer": "000000000000000000943441",
                    "nama_pelapor": "IBU MELLY KURNIASIH",
                    "alamat_pelapor": "PERUMAHAN CEMPAKA ARUM JL. FLAMBOYAN 5 NO 191 CIREBON",
                    "no_telp_pelapor": "08889353988",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 2023 (28/01/2023) = 4608, ST APP TGL 26/01/2023 = 4496. REK BELUM DILUNASI. (RUMAH TIDAK DIHUNI NAMUN PAGAR TIDAK TERKUNCI, PETUGAS TIDAK DIKETAHUI DATANG KE LOKASI). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.YORDAN.LC",
                    "waktu_lapor": "01/02/2023 03:45:58",
                    "waktu_recovery": "01/02/2023 06:28:11",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5223020100112",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52104,
                    "nama_ulp": "ULP SEDAYU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRIYANTO",
                    "alamat_pelapor": "JL.PALEM HIJAU, COKROKONTENG, RT.04 RW.2. KEL SIDOARUM. KEC GODEAN KAB SLEMAN PROV DIY",
                    "no_telp_pelapor": "085921182228",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 385.41. PTL (HAMPIR PADAM). PELANGGAN PERNAH LAPOR DENGAN NO: K5223013102183, STATUS SELESAI, PELANGGAN TIDAK DIKONFIRMASI s.d 1X6 JAM. LAPOR KEMBALI CC.54.JULIANA TGL 01/02/23 12FZUS3 08.46 085921182228",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.YORDAN.LC",
                    "waktu_lapor": "01/02/2023 04:16:48",
                    "waktu_recovery": "01/02/2023 12:02:23",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020100116",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12001,
                    "nama_ulp": "ULP MEDAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SELAMET",
                    "alamat_pelapor": "JL MUARA TAKUS NO.30 - RT- / RW- KEL MADRASHULU KEC MEDAN KOLONIA KOTA MEDAN > LOKASI BELAKANG SAN PLASA",
                    "no_telp_pelapor": "0614510290",
                    "keterangan_pelapor": "LEBIH TAGIH . STAND AKHIR REK JANUARI, 2023 =19583, STAND APP 01/02/2023 = 16677,NOTE: PETUGAS CATER SELALU MENGINFORMASIKAN UNTUK LISTRIK AKAN DIGANTI KE BISNIS, PELANGGAN INGIN MENGETAHUI MAKSUD DAN TUJUAN, PETUGAS CATER DIJANJIKAN UNTUK MELAKUKAN PERGANTIAN KWH METER BARU NAMUN JUGA TIDAK DIREALISASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.VICTOR",
                    "waktu_lapor": "01/02/2023 04:43:43",
                    "waktu_recovery": "01/02/2023 08:52:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K1423020100025",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "56224073793",
                    "nama_pelapor": "IBU AMELIA ",
                    "alamat_pelapor": "JL.PERJUANGAN KP RAWA KUDA NO.138 RT.11 RW.06 KEL.KARANG HARUM KEC.KEDUNG WARINGIN KAB.BEKASI - JABAR. ",
                    "no_telp_pelapor": "6285774292335",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MENGINFORMASIKAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DENGAN NO METER 56224073793 DAN SISA KWH = 0000 KWH\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.THOMAS",
                    "waktu_lapor": "01/02/2023 04:45:25",
                    "waktu_recovery": "01/02/2023 06:02:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5223020100119",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febry Cahjagraha_",
                    "alamat_pelapor": " JL PISANG GG.TALOK 3 SAREN NO., CATURTUNGGAL, DEPOK, KAB. SLEMAN, DAERAH ISTIMEWA YOGYAKARTA",
                    "no_telp_pelapor": "089611011990",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN PROSES TURUN DAYA (R2T/3500 VA - R1T/1300 VA) MELALUI APLIKASI PLN MOBILE DENGAN STATUS PERMOHONAN MENUNGGU VERIFIKASI PLN UNIT DAN STATUS PADA AP2T PERMOHONAN BELUM DISAHKAN MANAGER. YBS INGIN SEGERA DAPAT DITINDAKLANJUTI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NUGROHO.SM",
                    "waktu_lapor": "01/02/2023 04:48:12",
                    "waktu_recovery": "01/02/2023 11:50:28",
                    "jumlah_lapor": 1,
                    "media": "Facebook",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5223020100133",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKMAN",
                    "alamat_pelapor": "JL PERSAHABATAN (BATU BELAH I) NO. 101X RT-13 / RW-4 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN >> DEKAT DENGAN MUSHOLA FATUKHUL KHOIR ",
                    "no_telp_pelapor": "6285885263716",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223012800271 MOHON BANTUAN LAYANAN GESER KABEL LISTRIK. PELANGGAN MENGHENDAKI GESER KABEL LISTRIK DENGAN ID PEL : 547500588511. \\nPELANGGAN MENGHUBUNGI KEMBALI BELUM ADA TINDAK LANJUT, MOHON TINDAK LANJUT. CC.52.LEO",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.LEO",
                    "waktu_lapor": "01/02/2023 05:27:45",
                    "waktu_recovery": "01/02/2023 07:18:08",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020100136",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51146,
                    "nama_ulp": "ULP GEDANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "JL.TROPODO 1 BARAT NO.149A RT-15 / RW-02 KEL.TROPODO KEC.WARU KAB SIDOARJO >> RUMAH DEKAT MUSHOLLA",
                    "no_telp_pelapor": "085104617658",
                    "keterangan_pelapor": "TGL 31-01-2023 PROSES PS 900/R1M-4400/L DENGAN NO.REGISTER:5114629016604. TGL 31-01-2023 BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI VIA ICONPAY RP.189,290, PS AKAN DIPERGUNAKAN PUKUL:06.00 PAGI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.TAAT",
                    "waktu_lapor": "01/02/2023 05:32:54",
                    "waktu_recovery": "01/02/2023 06:03:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Penyambungan Sementara (PS)",
                    "nama_subissuetype": "Proses PS, belum ada realisasinya "
                },
                {
                    "no_laporan": "K2323020100035",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHASANAH",
                    "alamat_pelapor": "JL KELUNCNG PRIAN DN KELUNCING RT 2 RW 2 KEL PRIYAN KEC MONTONG GADING KAB LOMBOK TIMUR AC LOKASI UTARA MASJID ",
                    "no_telp_pelapor": "081947095478",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 14297668676 PTL MENYALA SISA 445 KWH NO TOKEN: 3810 6483 1143 3794 1077 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.JUANITA",
                    "waktu_lapor": "01/02/2023 05:55:30",
                    "waktu_recovery": "01/02/2023 06:23:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020100150",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDI ",
                    "alamat_pelapor": "JL RAYA KECAPI PR KECAPI RESIDENCE KAV BLOK- NO 10 RT-9 / RW-16 KEL JATIRAHAYU KEC PONDOK MLATI KOTA BEKASI // DEKAT DENGAN APOTIK SEHATI ",
                    "no_telp_pelapor": "081214220918",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH 15.96  NO TOKEN 09284866452613717300//MENGHUB KEMBALI 6.23 01/02/23 CC.54.BASITH_N",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.RENAN",
                    "waktu_lapor": "01/02/2023 06:06:20",
                    "waktu_recovery": "01/02/2023 07:59:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100075",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51454,
                    "nama_ulp": "ULP NGORO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "DN REKESAN DS PONDOK AGUNG JL PLTA MENDALAN NO -    RT-10 / RW-2 KEC KASEMBON KAB MALANG \\nDEKAT SEKOLAH SDN PONDOK AGUNG 4 ",
                    "no_telp_pelapor": "081259708314",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP METER KE TEMPAT YANG SEHARUSNYA KARENA SEBELUMNYA DILAKUKAN RENOVASI RUMAH,   \\nNIK KTP : 3507280103860002 ATAS NAMA BP AGUS",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RIFKY",
                    "waktu_lapor": "01/02/2023 06:13:20",
                    "waktu_recovery": "01/02/2023 06:19:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020100156",
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_up3": 423,
                    "nama_up3": "UP3 SORONG",
                    "id_ulp": 42360,
                    "nama_ulp": "ULP KAIMANA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GLEDIS",
                    "alamat_pelapor": "JL UTARUM BANTEMIN ASRAMA POLRES BANTEMIN NO B6 RT-0 / RW-0 KEL BANTEMIN  KEC KAIMANA KAB KAIMANA ACUAN LOKASI : ASRAMA POLRES KAIMANA",
                    "no_telp_pelapor": "085256201405",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN TERETERA GAGAL , PTL NORMAL. 22.36\\n5178 2359 7634 7476 1157",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.VICTOR",
                    "waktu_lapor": "01/02/2023 06:16:20",
                    "waktu_recovery": "01/02/2023 07:34:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K2323020100041",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 231,
                    "nama_up3": "UP3 SAMARINDA",
                    "id_ulp": 23100,
                    "nama_ulp": "ULP SAMARINDA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRAWATI ",
                    "alamat_pelapor": "JL AW SYAHRANI 4 RT 02 NO 12   RW-0 KL SEMPAJA SLT KEC - KOTA SMD ",
                    "no_telp_pelapor": "85100069908",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN SALAH MELAKUKAN PEMBELIAN TOKEN DG NO METER 32140671531  AN  TARBIAH  NO TOKEN 6113 5576 6610 6613 7875 ( 1/2/23) RP 200.000 . PELANGGAN BERMAKSUD MEMBELI TOKEN UTK RUMAH YBS DG NO METER : 32188625530 AN  SITI SUGIYANTI ( PELANGGAN SDH DI JLS KAN PERIHAL TSB SDH DI LUAR TANGGUNG JAWAB PLN) \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.MIRASUSANTI",
                    "waktu_lapor": "01/02/2023 06:19:51",
                    "waktu_recovery": "01/02/2023 10:12:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5123020100080",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO RIANTO",
                    "alamat_pelapor": "JL MEGA KP CIKETING UDIK NO.169 RT 1 RW 7 DS. CIKETING UDIK KEC. BANTARGEBANG KOTA BEKASI // DEKAT MASJID AL IKHLAS",
                    "no_telp_pelapor": "082311324944",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43, PTL NYALA  SISA 186 KWH . NO TOKEN TIDAK MENGETAHUI. BELUM ADA PEMBARUAN KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.retsy",
                    "waktu_lapor": "01/02/2023 06:22:11",
                    "waktu_recovery": "01/02/2023 10:58:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100083",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51314,
                    "nama_ulp": "ULP KEBONAGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUARIAH",
                    "alamat_pelapor": "JL MERGAN RAYA GG.21 NO 47  RT-2 RW-6 KEL. TANJUNGREJO KEC. SUKUN KOTA MALANG.   DEKAT TOKO SEPATU NUKUS",
                    "no_telp_pelapor": "081775256752",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK  1 MINGGU YANG LALU  MENDAPAT  ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RIFKY",
                    "waktu_lapor": "01/02/2023 06:27:15",
                    "waktu_recovery": "01/02/2023 09:39:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5123020100084",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51146,
                    "nama_ulp": "ULP GEDANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "JL.TROPODO 1 BARAT NO.167 RT-15 RW-02 KEL.TROPODO KEC.WARU KAB SIDOARJO :: DEKAT MUSHOLLA",
                    "no_telp_pelapor": "085104617658",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100136, PELANGGAN MENDAFTAR PS ( L / 4400 VA ) PELAKSANAAN TGL 01/02/2023 JAM 06.00 DENGAN NO REGISTER 5114629016604, BP LUNAS PADA TGL 31/01/2023 NAMUN HINGGA SAAT INI BELUM ADA REALISASI OLEH PLN SETEMPAT .\\nUPDATE PENGADUAN PELANGGAN / CC.51.PUSPITASARI\\n( PELANGGAN LAPOR KEMBALI , INGIN DALAM WAKTU 20 MENIT SEGERA ADA PETUGASDATANG DILOKASI, LAPOR HINGGA 4 KALI BELUM ADA PETUGAS DATANG , MOHON BANTUAN TINDAKLANJUTNYA TERIMA KASIH )",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RATIH",
                    "waktu_lapor": "01/02/2023 06:31:23",
                    "waktu_recovery": "01/02/2023 08:05:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K2323020100046",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53742,
                    "nama_ulp": "ULP MUSTIKA JAYA",
                    "idpel_nometer": "000000000000000002042296",
                    "nama_pelapor": "IBU LIA",
                    "alamat_pelapor": "JL BAYAN 2 KP MUSTIKA JAYA RT 1/11 KEL MUSTIKA JAYA  KEC MUSTIKA JAYA KOTA BEKASI ( DEKAT POSYANDU ) ",
                    "no_telp_pelapor": "087782800413",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI  PTL MINTA SEGERA DISAMBUNG. TERKAIT 537410877683 (BELUM ADA PENYAMBUNGAN)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.IRMA",
                    "waktu_lapor": "01/02/2023 06:36:18",
                    "waktu_recovery": "01/02/2023 12:52:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K3223020100031",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53585,
                    "nama_ulp": "ULP PADALARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NONENG",
                    "alamat_pelapor": "KP. KIARAPAYUNG RT-3 / RW-2 DS. MEKARSARI KEC. NGAMPRAH KAB. BANDUNG BARAT",
                    "no_telp_pelapor": "081802222573",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGELUHKAN SISA KWH PELANGGAN CEPAT HABIS. TOKEN SEBESAR RP. 50.000 HANYA DIGUNAKAN SELAMA 7 HARI YANG BIASANYA HABIS SELAMA 15 HARI SEJAK 24/01/23 PEMAKAIAN DILOKASI NORMAL DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.INDAH",
                    "waktu_lapor": "01/02/2023 06:38:03",
                    "waktu_recovery": "01/02/2023 08:00:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100104",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROSID",
                    "alamat_pelapor": "JL DR WAHIDIN NO 61 DN SUMBER KEL KENBANGAN RT 4 RW 8 KEC KEBOMAS KAB GRESIK, DEKAT MAKAM SEMEN",
                    "no_telp_pelapor": "081131131587",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT KE PELANGGAN DENGAN NOMOR METER 14031221287 TERKAIT KESULITAN PEMBELIAN TOKEN DENGAN KETERANGAN YANG MUNCUL DITEMPAT PEMBELIAN \\\"NOMOR METER SALAH\\\" DAN KETERANGAN ''SILAHKAN KIRIM DIL PREPAID KE P2APST !!!' PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 240.67 KWH, TIDAK ADA PENGGANTIAN KWH METER DI LOKASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.RENTY",
                    "waktu_lapor": "01/02/2023 06:45:31",
                    "waktu_recovery": "01/02/2023 12:19:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K3223020100036",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "01102642970",
                    "nama_pelapor": "IBU MAWAR",
                    "alamat_pelapor": "JL BALI ROTAN KP CIKETING UDIK RT-004 / RW-02 KEL CIKIWUL KEC BANTAR GEBANG KOTA BEKASI. ACUAN LOKASI BELAKANG MASJID ARRAMDAN",
                    "no_telp_pelapor": "6285779011021",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA) SISA TOKEN 1939 KWH / UPDATE LAPOR CC.54.PRATIWI 07.08",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.JUWITA",
                    "waktu_lapor": "01/02/2023 06:54:06",
                    "waktu_recovery": "01/02/2023 10:58:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K3223020100041",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMKA",
                    "alamat_pelapor": "JL BOTTO LAMBUA RT 006 RW 007 KANJILO, BAROMBONG, KAB. GOWA, SULAWESI SELATAN, AC LOKASI DIBELAKANG RUMAH PAK RW ",
                    "no_telp_pelapor": "04118912888",
                    "keterangan_pelapor": "TERKAIT NO LAPOR: K3223013000107,  K2323011800058, K3222112300257 & K5322120600180 BELUM ADA PENANGANAN , PROSES PB (R1MT/900VA) DENGAN NO. REGISTER : 3213112121391 TGL. 30/10/2022 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN 01/02/2023",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.INDAH",
                    "waktu_lapor": "01/02/2023 07:12:23",
                    "waktu_recovery": "01/02/2023 09:06:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K1423020100041",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1404,
                    "nama_up3": "UP3 JAMBI",
                    "id_ulp": 14310,
                    "nama_ulp": "ULP KOTA BARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RULLY ",
                    "alamat_pelapor": "LR SUBUR No.01 RT.9 RW.0 KEL PASIR PUTIH KEC JAMBI SELATAN KOTA JAMBI DI DEKAT SEKOLAH NURUL HIDAYAH MI  ",
                    "no_telp_pelapor": "082377850025",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP, TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN-43  NO METER 14257603762 NO TOKEN 2232 9443 3709 9736 1383 SISA KWH 27.40 KWH. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.RIKA",
                    "waktu_lapor": "01/02/2023 07:13:11",
                    "waktu_recovery": "01/02/2023 22:38:08",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K2323020100055",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 231,
                    "nama_up3": "UP3 SAMARINDA",
                    "id_ulp": 23157,
                    "nama_ulp": "ULP SAMARINDA ILIR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZIDAN ",
                    "alamat_pelapor": "JLN. DAMAI RT 9 / RW 8 NO.82 KL SIDODAMAI KEC  SAMARINDA ILIR KT SAMARINDA  DKT WARUNG SIMPANG 3",
                    "no_telp_pelapor": "82155205935",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT TIDAK DAPAT INPUT TOKEN DISPLAY APP METER TERTERA GAGAL . PTL NYALA . SISA 140 KWH    NO METER: 32129658541 . TOKEN 7125 9739 1392 4016 6802 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.MIRASUSANTI",
                    "waktu_lapor": "01/02/2023 07:15:16",
                    "waktu_recovery": "01/02/2023 07:48:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020100131",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "22102670829",
                    "nama_pelapor": "IBU ARI ",
                    "alamat_pelapor": "JL - PERUM GRAHA KOTA BLOK A-14 NO 37 RT 71 RW 12 KEL SUKO KEC SIDOARJO KAB SIDOARJO / DEKAT SDN SUKO 2 ",
                    "no_telp_pelapor": "081231148914",
                    "keterangan_pelapor": "NM 22102670829 PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN REJECT SETELAH UPDATE VKRN 43\\\" , NO TOKEN 5479 7373 5847 4042 4761 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = 20 KWH , PTL MENYALA \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RETNO",
                    "waktu_lapor": "01/02/2023 07:17:16",
                    "waktu_recovery": "01/02/2023 08:52:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100211",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU CINDY",
                    "alamat_pelapor": "JL PLUIT MURNI 3 NO. 19 RT 10. RW 04. PLUIT KECAMATAN PENJARINGAN KOTA JAKARTA UTARA DKI JAKARATA KOTA ADM. JAKARTA UTARA",
                    "no_telp_pelapor": "082334215031",
                    "keterangan_pelapor": "TERKAIT K5423013107827 STATUS SELESAI SESUAI INFORMASI PELANGGAN BELUM DIHUBUNGI PETUGAS MOHON TINDAK LANJUT DAN PENJELASAN. TGL 13/07/2022 PELANGGAN PEMASANGAN LAYANAN PLTS DAYA 5500 VA (KWH EXIM) DENGAN ID PELANGGAN 542100408732 NIK KTP PEMILIK 3173080802570006 AN. CINDY SOENARJO PELANGGAN SEBAGAI YANG DIKUASAKAN. NIK KTP YANG DIKUASAKAN 3506252103990003 AN ACHMAD ISKANDAR KAMDANI. SESUAI INFO PELANGGAN SUDAH DATANG KE UNIT BANDENGAN DAN TELAH MEMBERIKAN BERKAS PERSYARATAN MELALUI IBU GITHA BAGIAN PEMASARAN.\\nPELANGGAN LAPOR KEMBALI TERKAIT: K5422111406265, K5422121102582, K5423010303916 DAN K5223012301525 STATUS SELESAI HINGGA SAAT INI BELUM TERBIT NOMOR REGISTER ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FITRIA.LC",
                    "waktu_lapor": "01/02/2023 07:19:22",
                    "waktu_recovery": "01/02/2023 09:24:07",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5123020100133",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 232,
                    "nama_up3": "UP3 BALIKPAPAN",
                    "id_ulp": 23200,
                    "nama_ulp": "ULP BALIKPAPAN SELATAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SANTRI NO 16 RT-69 RW-0 KEL SEPINGGAN KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN :: DARI UNITED OIL MASUK , DEKAT SDN 012 ",
                    "no_telp_pelapor": "082158325338",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43. PTL NYALA , SISA PULSA 1011.79 KWH, NO TOKENNYA 72634399967131975942 (DIBELI TGL 01/02/2023). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RATIH",
                    "waktu_lapor": "01/02/2023 07:20:52",
                    "waktu_recovery": "01/02/2023 09:03:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K1423020100045",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": "JL - NO - RT 5 RW - DN SETAPUK DS PADAK KEC KERUAK KOTA MATARAM. ",
                    "no_telp_pelapor": "087704629476",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN NO METER 45029460917 DAN SISA KWH 100\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.EMI",
                    "waktu_lapor": "01/02/2023 07:23:04",
                    "waktu_recovery": "01/02/2023 08:52:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100140",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17100,
                    "nama_ulp": "ULP KARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA",
                    "alamat_pelapor": "JL PURNAWIRAWAN PR GUNUNG TERANG RESIDENCE BLOK - NO 1 KEL GUNUNG TERANG KEC LANGKAPURA KOTA BANDARLAMPUNG. SEBELUM SEKOLAH WARNA HIJAU",
                    "no_telp_pelapor": "081383355508",
                    "keterangan_pelapor": "REKENING FEB 2023 LEBIH TAGIH. STAND AKHIR REKENING FEB 2023 = 10.744, APP TGL 1/2/2023 = 9.501, PETUGAS CATER(RUTIN DATANG/TIDAK: TIDAK MENGETHAUI).LETAK APP MUDAH DIJANGKAU.LOKASI DIHUNI 3 HARI.REK FEB 2023 BELUM LUNAS.PEMAKAIAN NORMAL.PELANGGAN TIDAK MAU MEMBAYAR DAHULU. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.FITRIDY",
                    "waktu_lapor": "01/02/2023 07:27:43",
                    "waktu_recovery": "01/02/2023 09:26:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5123020100142",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51750,
                    "nama_ulp": "ULP KETAPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAIS HAMUDI",
                    "alamat_pelapor": "DS RABIYAN     RT-- / RW--",
                    "no_telp_pelapor": "082337777553",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN DI 2 APLIKASI TIDAK BISA ADA KETERANGAN MELEBIHI LIMIT. SISA TOKEN SAAT INI 10 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ASTUTIK",
                    "waktu_lapor": "01/02/2023 07:28:48",
                    "waktu_recovery": "01/02/2023 08:10:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5223020100229",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52450,
                    "nama_up3": "UP3 PEKALONGAN",
                    "id_ulp": 52452,
                    "nama_ulp": "ULP BATANG",
                    "idpel_nometer": "141584   05",
                    "nama_pelapor": "BP FAISAL",
                    "alamat_pelapor": "JL RAYA GUMAWANG REBAN NO - RT -RW- DS GUMAWANG KEC PECALUNGAN KAB BATANG // LOKASI : SD N GUMAWANG 03 ",
                    "no_telp_pelapor": "08562663012",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 524520919523  (REKENING BERJALAN BELUM DILUNASI DAN TELAH DISARANKAN UNTUK SEGERA MELAKUKAN PELUNASAN)\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SARI",
                    "waktu_lapor": "01/02/2023 07:31:30",
                    "waktu_recovery": "01/02/2023 08:52:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020100150",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "000000000000000009286985",
                    "nama_pelapor": "BP ARIYADI",
                    "alamat_pelapor": "JL SUKAJAYA 3 NO 32  RT-/ RW-  KEL TAJUR KEC BOGOR TIMUR KAB BOGOR // BELAKANG BANK MANDIRI",
                    "no_telp_pelapor": "082213309589",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56602443733 KESULITAN BELI TOKEN DI (BCA M BANKING) DENGAN KETERANGAN (DI BLOKIR) DAN 'KETERANGAN \\\"PEMBLOKIRAN LAYANAN PEMBELIAN TOKEN'' DI APLIKASI P2APST . SAAT INI SISA TOKEN=37 KWH PTL MENYALA. NAMUN BELUM ADA PENYEBAB TERKAIT PEMBLOKIRAN PEMBELIAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.VITA",
                    "waktu_lapor": "01/02/2023 07:38:03",
                    "waktu_recovery": "01/02/2023 08:00:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5123020100151",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51106,
                    "nama_ulp": "ULP EMBONG WUNGU",
                    "idpel_nometer": "004100821",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "JL PREGOLAN BUNDER NO.21 KEL TEGALSARI RT.2 RW.2 KEC TEGALSARI KOTA SURABAYA //DEKAT GEREJA ",
                    "no_telp_pelapor": "0315341857",
                    "keterangan_pelapor": "TANGGAL 10/01/2023 PELANGGAN MENERIMA BA TERKAIT APP METER BURAM. TANGGAL 11/01/2023 PELANGGAN DATANG KE ULP SETEMPAT DAN DIKENAKAN TAGIHAN SUSULAN P2TL DENGAN NO REGISTER 5110642008618. NO REGISTER SUDAH DILUNASI DI TANGGAL 11/01/2023 MELALUI INDOMARET. DAN INFO PETUGAS APABILA SUDAH ADA PEMBAYARAN AKAN DILAKUKAN PENGANTIAN DI TANGGAL 13/01/2023 NAMUN HINGGA SAAT INI BELUM ADA PENGANTIAN. PTL MENYALA. MOHON BANTUAN TINDAK LANJUT PENGANTIAN DAN KONFIRMASI SECEPATNYA. TERIMA KASIH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SUSANA",
                    "waktu_lapor": "01/02/2023 07:40:14",
                    "waktu_recovery": "01/02/2023 10:03:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K2323020100063",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31210,
                    "nama_ulp": "ULP PALU KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU JANNAH ",
                    "alamat_pelapor": "JL GELATIK 0 0 RT-4 / RW-1 NO 0 KL BIRO BURI UTR KEC PALU SLT KT PALU ",
                    "no_telp_pelapor": "6285756115218",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MEMBELI TOKEN NO METER :39123612580 KET SILAHKAN KIRIM DIL PREPAID KE P2APST ,  PTL NYALA , SISA 500 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.MIRASUSANTI",
                    "waktu_lapor": "01/02/2023 07:47:54",
                    "waktu_recovery": "01/02/2023 08:45:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020100251",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 542,
                    "nama_up3": "UP3 MAJALAYA",
                    "id_ulp": 53532,
                    "nama_ulp": "ULP SOREANG",
                    "idpel_nometer": "14028593896",
                    "nama_pelapor": "BP ARI BACHTIAR",
                    "alamat_pelapor": "JL NARINGGO BUNISARI KP BUNISARI  RT 1 RW 8 NO - DS NENGKALAN KEC CIWEDAI KAB BANDUNG >> ACUAN LOKASI - ",
                    "no_telp_pelapor": "6285624376472",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL MENYALA DAN SISA 57.97 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.MARIA",
                    "waktu_lapor": "01/02/2023 07:53:47",
                    "waktu_recovery": "01/02/2023 10:57:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020100180",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51304,
                    "nama_ulp": "ULP SINGOSARI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PERMADI",
                    "alamat_pelapor": "PR DE.DEDAUN RESIDENCE BLOK  B1 NO. 15 JL -  DS  SEKAR PUTIH KEL PENDEM  KEC JUNREJO KOTA BATU RT. 32 RW.8 / BELAKANG ARHANUT",
                    "no_telp_pelapor": "082143663669",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 18.79 KWH,",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MEGAYANTI",
                    "waktu_lapor": "01/02/2023 08:04:23",
                    "waktu_recovery": "01/02/2023 10:16:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100040",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18180,
                    "nama_ulp": "ULP PANGKALAN KERINCI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANA",
                    "alamat_pelapor": "JL ARJUNA NO.98 RT-1 / RW-2 DS BUKIT JAYA KEC UKUI KAB PELALAWAN RIAU",
                    "no_telp_pelapor": "082316142319",
                    "keterangan_pelapor": "MOHON PERIKSA APP KWH TIDAK BERKURANG DIKETAHUI SEJAK 3 HARI YANG LALU (SISA = 24.53 KWH)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.DIRA",
                    "waktu_lapor": "01/02/2023 08:06:29",
                    "waktu_recovery": "01/02/2023 08:18:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020100184",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_ulp": 51411,
                    "nama_ulp": "ULP GROGOL ( DISJATIM )",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUJIB ",
                    "alamat_pelapor": "JL - DN BLIMBING DS JELI NO 28 RT-7 RW-2 KEC KARANGREJO KAB TULUNGAGUNG ( DEKAT KOLAM RENANG   ) ",
                    "no_telp_pelapor": "085732675702",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN GESER  KWH PLN  , DIKARENAKAN HAMPIR ROBOH .\\nNO KTP  PELANGGAN  :  3504080304760001 A/N  MUJIB ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MEILISTYA",
                    "waktu_lapor": "01/02/2023 08:08:22",
                    "waktu_recovery": "01/02/2023 13:28:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K3223020100057",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 411,
                    "nama_up3": "UP3 AMBON",
                    "id_ulp": 41111,
                    "nama_ulp": "ULP AMBON KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELINDA",
                    "alamat_pelapor": "JL PENGERINGAN PANTAI WAIHAONG NO 1 RT - RW - KEL WAIHAONG KEC NUSANIWE KOTA AMBON, LOKASI: KANTOR BPM DAN PTSP",
                    "no_telp_pelapor": "0911351402",
                    "keterangan_pelapor": "TGL.31/01/2023 TUNG. REK. BULAN JANUARI 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.RIDHA",
                    "waktu_lapor": "01/02/2023 08:10:32",
                    "waktu_recovery": "01/02/2023 09:17:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Bayar"
                },
                {
                    "no_laporan": "K5223020100267",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52250,
                    "nama_up3": "UP3 TEGAL",
                    "id_ulp": 52251,
                    "nama_ulp": "ULP TEGAL KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AFID ",
                    "alamat_pelapor": "JL.PANCASILA NO.- RT.03 RW.02 KEL.DEBONGWETAN, DEBONGWETAN, KEC DUKUHTURI, KAB. TEGAL, JAWA TENGAH // BELAKANG PERSIS SD DEBONGWETAN",
                    "no_telp_pelapor": "081542137894",
                    "keterangan_pelapor": "TERKAIT K5223012800256. PELANGGAN PENDAFTARAN PB TGL 14/01/2023 TARIF/DAYA R1MT/900 NO REGISTER 5225112049288 BP LUNAS PADA TANGGAL (15/01/2023), YBS SUDAH DATANG KE UNIT DIINFORMASIKAN AKAN ADA PENYAMBUNGAN TGL 26/01/2023 NAMUN HINGGA SAAT INI BELUM TEREALISASI, MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. STATUS LAPORAN SELESAI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DEWI_R",
                    "waktu_lapor": "01/02/2023 08:10:46",
                    "waktu_recovery": "01/02/2023 08:30:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K1223020100041",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55100,
                    "nama_ulp": "ULP DENPASAR",
                    "idpel_nometer": "1734215",
                    "nama_pelapor": "BP I MADE WIDIARTHA",
                    "alamat_pelapor": "JL BADAK AGUNG NO- RT- RW- KL SUMARTA KELOD KC DENPASAR TIMUR,KOTA DENPASAR . ACUAN LOKASI : DEKAT SEKOLAH REGEN SCHOOL",
                    "no_telp_pelapor": "081999019292",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR MILIK PELANGGAN DENGAN NO AGENDA 551000562301272316 DAN NO REG 5510032024888 . TGL 28/01/2023 BIAYA PENGGESERAN TELAH DILUNASI,MOHON DILAKUKAN PENANGANAN SESUAI KETENTUAN .",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.GABRIELLA",
                    "waktu_lapor": "01/02/2023 08:11:07",
                    "waktu_recovery": "01/02/2023 08:27:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K1223020100042",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UNTUNG ",
                    "alamat_pelapor": "JL RAYA LINGKAR TIMUR NO. 0 RT 01 RW 08 DESA TASIK SERAI BARAT KEC. PINGGIR KAB. BENGKALIS DIDEKAT MESJID ARRAHMAN",
                    "no_telp_pelapor": "082384273541",
                    "keterangan_pelapor": "SEKITAR BULAN DESEMBER 22  DILAKUKAN REALISASI PERGANTIAN APP. TGL 17/11/22 PELANGGAN MELAKUKAN PEMBELIAN TOKEN DENGAN ID METER LAMA 86028324308 SEBESAR RP 50.000 MELALUI PPOB DENGAN NO TOKEN 08275465367295381770 NAMUN BELUM PERNAH DIINPUT PADA APP LAMA. MOHON NO TOKEN LAMA DAPAT DIGANTI DENGAN NO TOKEN BARU",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.IRMA",
                    "waktu_lapor": "01/02/2023 08:11:39",
                    "waktu_recovery": "01/02/2023 08:31:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020100194",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKMAN",
                    "alamat_pelapor": "JL LUMUMBA DALAM 1 NO 37 KEL NGAGEL RT 3 RW 1 KEC WONOKROMO SURABAYA, BELAKANG SPBU NGAGEL",
                    "no_telp_pelapor": "085109470555",
                    "keterangan_pelapor": "PELANGGAN KEHILANGAN / LUPA DENGAN NO ID PEL A/N : SANTRI, DAYA : 900VA, TARIF: R1, ALAMAT IDPEL : .MOHON BANTUAN INFORMASI NO ID PEL KE PELANGGAN SEHINGGA PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN TAGIHAN LISTRIK",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.RENTY",
                    "waktu_lapor": "01/02/2023 08:11:43",
                    "waktu_recovery": "01/02/2023 10:38:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5123020100197",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "22100872351",
                    "nama_pelapor": "IBU ESTRI",
                    "alamat_pelapor": "JL - PR PURI SURYA JAYA  SYDNEY GARDEN    BLOK  L5 NO 6   RT  7 RW  1 KEL   PUNGGUL  KEC  GEDANGAN  KAB. SIDOARJO JAWA TIMUR / DEKAT POS   SATPAM",
                    "no_telp_pelapor": "0318917715",
                    "keterangan_pelapor": "MOHON BANTUAN  TINDAK LANJUT TERKAIT  PELANGGAN PENGAJUAN  TURUN DAYA R2T / 4400VA KE  R2T / 3500VA  DENGAN  NO REGISTER  5118015084747 NAMUN PADA DATA  KETERANGAN   PERMOHONAN BELUM DI SAHKAN MANAGER   ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.INTAN",
                    "waktu_lapor": "01/02/2023 08:13:20",
                    "waktu_recovery": "01/02/2023 08:51:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K1423020100069",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51460,
                    "nama_ulp": "ULP NGANJUK",
                    "idpel_nometer": "009555949",
                    "nama_pelapor": "IBU ARIANI",
                    "alamat_pelapor": "JL. MERDEKA NO. 45 RT 3 RW 3 KEL. JANUNG KIDUL KEC. KOTA KAB. NGANJUK PROVINSI JATIM (LOKASI DARI KABUPATEN KE TIMUR, BELAKANG TELKOM)",
                    "no_telp_pelapor": "082131888065",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA MBAKING BCA. PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.INDRIANI",
                    "waktu_lapor": "01/02/2023 08:14:34",
                    "waktu_recovery": "01/02/2023 09:44:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020100200",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51459,
                    "nama_ulp": "ULP WARUJAYENG",
                    "idpel_nometer": "002136272",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL - NO. - DN CABAK RT 4 RW 2 DS KEREP KEC TAROKAN KAB KEDIRI // DEKAT MAKAM ",
                    "no_telp_pelapor": "081234271347",
                    "keterangan_pelapor": "PELANGGAN DENGAN NOMOR METER 14010851252 TERKAIT KESULITAN PEMBELIAN TOKEN DI (APLIKASI BANK JATIM) DENGAN KETERANGAN (NO. TIDAK VALID) DAN KETERANGAN SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 18 KWH. INFO DARI PELANGGAN SEBELUMNYA TIDAK ADA PENGGANTIAN APP METER. PTL NYALA . PELANGGAN PERNAH LAPOR DENGAN NO: K5123012401089, BELUM ADA TINDAK LANJUT",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.yunita",
                    "waktu_lapor": "01/02/2023 08:14:50",
                    "waktu_recovery": "01/02/2023 08:38:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020100204",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51314,
                    "nama_ulp": "ULP KEBONAGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUSRIANI",
                    "alamat_pelapor": "JL KLAYATAN 3 GG TERATAI NO.- RT- RW- KEL BANDUNG REJOSARI KEC SUKUN KOTA MALANG / DARI GG TERATAI 3 RUMAH SEBELUM MUSHOLA ASIN",
                    "no_telp_pelapor": "081334156925",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN MCB APP DAN SEKRING SUDAH DI OFF KAN DAN TIDAK ADA PEMAKAIAN, TETAPI KWH METER TETAP BERKURANG, SISA PULSA 62 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DEVA",
                    "waktu_lapor": "01/02/2023 08:18:26",
                    "waktu_recovery": "01/02/2023 09:38:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100206",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51102,
                    "nama_ulp": "ULP PLOSO",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LEONI",
                    "alamat_pelapor": "JL KARANG ASEM XII A NO.43-45 KEL  PLOSO KEC  TAMBAKSARI KOTA SURABAYA JAWA TIMUR /DEKAT SEKOLAH MANDALA ",
                    "no_telp_pelapor": "082257474851",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T/1300 NO REGISTER 5110212034179 REALISASI PASANG TGL 10/1/2023, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN TELAH MEMILIKI SLO, MOHON SECEPATNYA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WIDYARINI",
                    "waktu_lapor": "01/02/2023 08:19:39",
                    "waktu_recovery": "01/02/2023 11:06:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5223020100295",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 147,
                    "nama_up3": "UP3 MADIUN",
                    "id_ulp": 51503,
                    "nama_ulp": "ULP MAGETAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEVA",
                    "alamat_pelapor": "JL RAYA MAGETAN  NITIKAN NO 0 DS NITIKAN RT 10 RW 2 KEC PLAOSAN KAB MAGETAN JATIM LOKASI DEKAT JEMBATAN ",
                    "no_telp_pelapor": "085732156281",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER TIANG. PELANGGAN MENGHENDAKI GESER TIANG  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NURUL",
                    "waktu_lapor": "01/02/2023 08:21:37",
                    "waktu_recovery": "01/02/2023 10:08:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5223020100296",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52200,
                    "nama_up3": "UP3 PURWOKERTO",
                    "id_ulp": 52203,
                    "nama_ulp": "ULP PURBALINGGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "DS PANUNGGALAN JL - NO - RT 4 RW 1 DS  PANUNGGALAN, KEC PENGADEGAN, KAB. PURBALINGGA, JAWA TENGAH",
                    "no_telp_pelapor": "085226543999",
                    "keterangan_pelapor": "TGL 09/01/2023 PROSES PB (B2T/33000VA DENGAN NO.REGISTER: 5220312159517 TGL 11/01/2023 BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ADIS",
                    "waktu_lapor": "01/02/2023 08:22:09",
                    "waktu_recovery": "01/02/2023 09:52:08",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K1423020100078",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17180,
                    "nama_ulp": "ULP TELUK BETUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUJIONO",
                    "alamat_pelapor": "JL LAKS.MARTADINATA  NO.16 RT.33 RW.0 KEL PESAWAHAN KEC TELUK BETUNG SELATAN KOTA BANDAR LAMPUNG, SEBELAH ALFAMART ",
                    "no_telp_pelapor": "0721481504",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI KONVERSI TOKEN. INFO PELANGGAN SEBELUMNYA DILAKUKAN PERGANTIAN APP DENGAN NO METER LAMA=22111306340. PEMBELIAN TOKEN TGL 23/01/23 SEBESAR RP 100.000,- BELUM DIINPUTKAN KE APP KARENA SEBELUMNYA GANGGUAN PADA APP (DISPLAY APP TERTERA ERROR 06). PELANGGAN MENGINGINKAN PEMBELIAN TOKEN PADA APP LAMA DAPAT DIKONVERSIKAN KE APP BARU.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.RIKA",
                    "waktu_lapor": "01/02/2023 08:24:03",
                    "waktu_recovery": "01/02/2023 10:36:16",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K1423020100080",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14110,
                    "nama_ulp": "ULP KENTEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JULI",
                    "alamat_pelapor": "JL RAYA KH AZHARI, PR GRIYA PESONA HARAPAN JAYA BLOK A NO 20 KEL KALIDONI KEC KALIDONI KOTA PALEMBANG",
                    "no_telp_pelapor": "082376313449",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 2 MINGGU YANG LALU DENGAN NO METER 45010785744 SISA KWH = 133.83 KWH , TERKAIT K1423013100061",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.VERAWATI",
                    "waktu_lapor": "01/02/2023 08:28:42",
                    "waktu_recovery": "01/02/2023 14:51:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1423020100082",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18110,
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA ",
                    "alamat_pelapor": "PR.GRAND BAFANDA BLOK A2 NO.05 JLN.TANJUNG PURI KEL.REJOSARI  KEC.TENAYAN RAYA KOTA PEKANBARU, RIAU.",
                    "no_telp_pelapor": "081266769619",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 PELANGGAN BERMAKSUD MENGAJUKAN GESER SR DIKARENAKAN RENOVASI BANGUNAN DENGAN DATA-DATA SEBAGAI BERIKUT : \\nID PEL : 181101533619 ATAS NAMA DIKA SUHARMAN LBS\\nNO. KTP : 131.209.050.494.000.2\\nALAMAT : PR.GRAND BAFANDA BLOK A2 NO.05 JLN.TANJUNG PURI KEL.REJOSARI  KEC.TENAYAN RAYA KOTA PEKANBARU, RIAU.\\nNO. TELEPON : 081266769619\\nMOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.CAVARINA",
                    "waktu_lapor": "01/02/2023 08:34:33",
                    "waktu_recovery": "01/02/2023 10:19:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020100236",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 155,
                    "nama_up3": "UP3 SURABAYA BARAT",
                    "id_ulp": 51162,
                    "nama_ulp": "ULP KARANG PILANG",
                    "idpel_nometer": "32002996935",
                    "nama_pelapor": "IBU OKTE",
                    "alamat_pelapor": "JL LIDAH KULON  RT 6 RW 1 NO. 10 C  KEL  LIDAH KLN  KEC  LAKARSANTRI, KOTA SURABAYA - JAWA TIMUR",
                    "no_telp_pelapor": "0317531282",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN , PELANGGAN DAFTAR TURUN DAYA VIA APLIKASI MOBILE \\\" DG NO AGENDA 511629922301307489 DAN NO REG 5116215034001 , NAMUN  TIDAK BISA LANJUT  MEMBAYAR TOKEN PERDANA KARENA MUNCUL KET \\\"  MENUNGGU VERIFIKASI DARI UNIT \\\"  \\nNO ID PEL  / NM : 32002996935  .CEK DATA 123  : PERMOHONAN BLM DISAHKAN MANAGER . TERIMAKASIH  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ADHISTY",
                    "waktu_lapor": "01/02/2023 08:35:38",
                    "waktu_recovery": "01/02/2023 09:05:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5123020100240",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "100916059",
                    "nama_pelapor": "BP NUR RAHMAN",
                    "alamat_pelapor": "PR BLURU KIDUL PERMAI BLOK S NO 2 JL - RT 3 RW 9 KEL BLURU KIDUL KEC BLURU KAB SIDOARJO/ DEKAT PASAR BLURU",
                    "no_telp_pelapor": "081332847940",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA. SISA TOKEN 12 KWH. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ASTUTIK",
                    "waktu_lapor": "01/02/2023 08:36:50",
                    "waktu_recovery": "01/02/2023 09:33:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100050",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 184,
                    "nama_up3": "UP3 RENGAT",
                    "id_ulp": 18410,
                    "nama_ulp": "ULP RENGAT KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAY",
                    "alamat_pelapor": "DEALER HONDA PEMATANG REBA JL LINTAS TIMUR NO - RT-19 / RW-7 DESA PEMATANG REBA KEC RENGAT BARAT KAB INDRAGIRI HULU RIAU",
                    "no_telp_pelapor": "082285418005",
                    "keterangan_pelapor": "TGL 12/01/23 DILAKUKAN PERGANTIAN APP KARENA RUSAK DENGAN AGENDA 184100562301091655. INFO PELANGGAN ADA SISA KWH PADA APP LAMA NO METER 86041532861 YANG BELUM DIKONVERSI KE APP BARU NO METER 86223948372",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.JUNIARSYAH",
                    "waktu_lapor": "01/02/2023 08:38:24",
                    "waktu_recovery": "01/02/2023 09:28:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5123020100242",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51105,
                    "nama_ulp": "ULP KENJERAN",
                    "idpel_nometer": "10003998",
                    "nama_pelapor": "IBU DINDA",
                    "alamat_pelapor": "JL BULAK SETRO 1B NO.15 RT.03 RW 04  KEL. BULAK KEC BULAK  KOD SURABAYA",
                    "no_telp_pelapor": "03151505051",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI SEBELUMNYA  TERJADI GANGGUAN TANGGAL 21/01/2023  PETUGAS SUDAH DATANG ,  MENDAPAT  BERITA ACARA AKAN TETAPI BELUM ADA PENGGANTIAN MCB APP KARENA PELANGGAN DIJANJIKAN PENGGANTIAN MCB APP  , KONDISI RUMAH (DIHUNI)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.YULITRI",
                    "waktu_lapor": "01/02/2023 08:39:01",
                    "waktu_recovery": "01/02/2023 10:16:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5123020100251",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51140,
                    "nama_ulp": "ULP DARMO PERMAI",
                    "idpel_nometer": "22111536839",
                    "nama_pelapor": "BP UDIN",
                    "alamat_pelapor": "DS KENDUNG REJO UTAMA RT 3 RW  8  KEL S EMEMI   JL KENDUNG REJO GG 3 SELATAN  NO  1-45 KEC  BENOWO KOTA SURABAYA  / DEKAT MASJID BAITUL HUDA  RW 8  ",
                    "no_telp_pelapor": "085645150472",
                    "keterangan_pelapor": "PELANGGAN/ WARGA   PENGAJUAN PINDAH JARINGAN  ATAU PENAMBAHAN TIANG  DIKARENAKAN BEBERAPA BULAN YANG LALU KABEL SR TERBAKAR DAN  1  TIANG UNTUK  20 RUMAH  . NO KTP PENANGGUNG JAWAB  :  3578122711870001 AN MIFTAKHUL HUDDIN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MEILISTYA",
                    "waktu_lapor": "01/02/2023 08:41:36",
                    "waktu_recovery": "01/02/2023 09:10:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020100254",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IVAN",
                    "alamat_pelapor": "KP KEBON DS SUCI NO 62 RT-3 RW-5 KEC MANYAR KAB GRESIK/ JL TEMBUSAN KE GALAKSI",
                    "no_telp_pelapor": "081216044562",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 42.1 KWH. PTL NYALA.  NO TOKEN 08764665038254140084. DILOKASI TIDAK DIKETAHUI ADA PEMBAHARUAN KWH METER OLEH PETUGAS/ UPDATE: PELANGGAN MENGHUBUNGI KEMBALI. CC.51.NURUL",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.NURUL",
                    "waktu_lapor": "01/02/2023 08:43:09",
                    "waktu_recovery": "01/02/2023 12:19:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100054",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12015,
                    "nama_ulp": "ULP DELITUA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIKA",
                    "alamat_pelapor": "JL STM NO. 8 RT -/- KEL. STM UJUNG KEC. DELITUA KAB. DELI SERDANG DIDEKAT ROTI MENARA SEBELUM LAMPU MERAH",
                    "no_telp_pelapor": "082141438017",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23  BERIKUT BK DAN REK BERJALAN BULAN FEBRUARI 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. KABEL SR DIPUTUS",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.IRMA",
                    "waktu_lapor": "01/02/2023 08:43:18",
                    "waktu_recovery": "01/02/2023 08:55:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020100256",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53731,
                    "nama_ulp": "ULP MEDAN SATRIA",
                    "idpel_nometer": "000000000000000000134139",
                    "nama_pelapor": "BP DARIUS / IBU YUNITA",
                    "alamat_pelapor": "JL TAMAN TITIAN INDAH KK TAMAN TITIAN INDAH BLOK H1 NO.7 RT- RW- KEL KALIBARU KEC MEDAN SATRIA KOTA BEKASI / DEKAT PRAKTERK DR IVAN",
                    "no_telp_pelapor": "081310903936",
                    "keterangan_pelapor": "GAGAL ENTRY TOKEN, VKRN 43, TIDAK ADA PETUGAS PEMBAHARUAN, SISA PULSA 150.33 KWH, 19414149687692671073, 54981359050762686260, 71984754214450368305",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DEVA",
                    "waktu_lapor": "01/02/2023 08:44:20",
                    "waktu_recovery": "01/02/2023 09:35:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K2323020100069",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 231,
                    "nama_up3": "UP3 SAMARINDA",
                    "id_ulp": 23156,
                    "nama_ulp": "ULP SAMARINDA ULU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FAISOL HASANUDDIN",
                    "alamat_pelapor": "JL RAWASARI 3 DALAM KOMPLEK RAWASARI NO 51A RT-11 / RW-0 KEL. AIR PUTIH KEC. SAMARINDA ULU KOTA SAMARINDA.ACUAN: DEKAT LANGGAR. ",
                    "no_telp_pelapor": "81342291064",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER DIKARENAKAN APP BLANK (TERKAIT G2322122700265) , MENGINFORMASIKAN MEMILIKI SISA STROOM DI APP METER LAMA (NO.METER 14250449841) YAITU (230 KWH) DAN TOKEN 50RB DGN NO TOKEN 41245584428603298325. MOHON STROOM DI APP METER  LAMA DI KONVERSIKAN KE APP METER BARU (NO.METER 45102521809)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.IRMA",
                    "waktu_lapor": "01/02/2023 08:44:50",
                    "waktu_recovery": "01/02/2023 10:07:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K1223020100057",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12600,
                    "nama_up3": "UP3 LUBUKPAKAM",
                    "id_ulp": 12616,
                    "nama_ulp": "ULP RAMPAH",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELISA",
                    "alamat_pelapor": "JL MEDAN TEBING TINGGI KM 56 NO RT- / RW- KEL  FIRDAUS, KEC SEI RAMPAH, KAB. SERDANG BEDAGAI, SUMATERA UTARA",
                    "no_telp_pelapor": "0617945888",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MENGAJUKAN PROSES PB DENGAN NO AGENDA 126169912301116881 DENGAN DAYA 105 KVA , SURVEY PETUGAS PEMASANGAN TRAFO TIDAK BISA DILINGKUNGAN PELANGGAN SEHINGGA PELANGGAN INGIN MENGAJUKAN PB KE DAYA 240 KVA. MOHON HAL TSB PELANGGAN DAPAT DI KONFIRMASI SUDAH DI JELASKAN SESUAI KETENTUAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.DIRA",
                    "waktu_lapor": "01/02/2023 08:46:03",
                    "waktu_recovery": "01/02/2023 09:25:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5223020100346",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52050,
                    "nama_up3": "UP3 SURAKARTA",
                    "id_ulp": 52059,
                    "nama_ulp": "ULP SUMBERLAWANG",
                    "idpel_nometer": "0033845940000",
                    "nama_pelapor": "NANANGMURI ",
                    "alamat_pelapor": "JLEGONG RT 009 RW 003 BANYU URIP,KLEGO, BOYOLALI SAMPING FOTOCOPY JAVA CELL ",
                    "no_telp_pelapor": "085642036226",
                    "keterangan_pelapor": "TGL 30/01/2023 TAGIHAN REKENING JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK BTN PTL MINTA SEGERA DISAMBUNG.TERKAIT BUKTI LAPOR : K5423013103890",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DIAH.SM",
                    "waktu_lapor": "01/02/2023 08:46:42",
                    "waktu_recovery": "01/02/2023 09:22:51",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020100348",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "000000000000000007009686",
                    "nama_pelapor": "FAUZIAH/winfauziah ",
                    "alamat_pelapor": "JL TAMAN APEL MERAH 2 BLOK A6 NO 42 RT 6 RW 19 KEL PADURENAN KEC MUSTIKA JAYA 17156",
                    "no_telp_pelapor": "089674825474",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK JANUARI 2023 BERDASARKAN FOTO ANGKA ACMT JANUARI 2023  = 27580. NAMUN PADA DATA ACMT JANUARI 2023 = 27603 REK BELUM DILUNASI. (KONDISI RUMAH HUNI, BERPAGAR). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DEVIA.SM",
                    "waktu_lapor": "01/02/2023 08:48:16",
                    "waktu_recovery": "01/02/2023 09:56:41",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5123020100263",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51314,
                    "nama_ulp": "ULP KEBONAGUNG",
                    "idpel_nometer": "0050806",
                    "nama_pelapor": "BP CAHYO",
                    "alamat_pelapor": "JL - PR PESONA BURING RAYA BLOK D2 NO 8 KEL WONOKOYO RT 1 RW 4 KEC KEDUNG KANDANG KOD MALANG, GOR KEN AROK MASUK",
                    "no_telp_pelapor": "085856528717",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING FEBRUARI 2023 = 11.929, \\nAPP TGL 01/02/2023 = 011.748,6 PETUGAS CATER TIDAK DATANG,\\nREKENING BELUM DILUNASI. MOHON MENGHUBUNGI PELANGGAN SEBELUM KE LOKASI KARENA PELANGGAN TIDAK BERADA DI LOKASI. TERIMA KASIH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.RENTY",
                    "waktu_lapor": "01/02/2023 08:48:42",
                    "waktu_recovery": "01/02/2023 09:39:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K1423020100094",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "22111376590",
                    "nama_pelapor": "BP SUPRIANTO",
                    "alamat_pelapor": "JL. BARATAJAYA 59B NO. 14 RT 4 RW 7 KEL. BARATAJAYA KEC. GUBENG KOTA SURABAYA PROVINSI JATIM (DI DEKAT STASIUN TERMINAL BARATAJAYA)",
                    "no_telp_pelapor": "082269468184",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN NO METER PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN 39199862012537770798 DAN SISA KWH: 70 KWH.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.INDRIANI",
                    "waktu_lapor": "01/02/2023 08:50:01",
                    "waktu_recovery": "01/02/2023 11:36:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020100266",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_ulp": 51405,
                    "nama_ulp": "ULP SRENGAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI ",
                    "alamat_pelapor": "JL RAYA KERJEN NO- RT 3 RW 2 KEL KERJEN KEC SRENGAT KAB BLITAR (DKT PONDOK) ",
                    "no_telp_pelapor": "081555903222",
                    "keterangan_pelapor": "MOHON BANTUAN PENGAMANAN KEGIATAN PENEBANGAN POHON DI LOKASI JL RAYA KERJEN NO- RT 3 RW 2 KEL KERJEN KEC SRENGAT KAB BLITAR (DKT PONDOK)  PADA TANGGAL 01/02/2023",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MALASIANINGSIH",
                    "waktu_lapor": "01/02/2023 08:50:22",
                    "waktu_recovery": "01/02/2023 15:56:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020100351",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "32001163354",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "PR GRAND KAHURIPAN 3 JL. BROMO X BLOK BL  NO.12B RT-03 / RW-07 KEL. KLAPA NUNGGAL KEC. KLAPA NUNGGAL KAB. BOGOR",
                    "no_telp_pelapor": "6285716608459",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN,  SETELAH UPDATE VKRN 43 NAMUN BELUM ADA PETUGAS DATANG. SISA KWH 32.10",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NUGRAHENI",
                    "waktu_lapor": "01/02/2023 08:50:19",
                    "waktu_recovery": "01/02/2023 11:39:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100358",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22160,
                    "nama_ulp": "ULP GAMBUT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERMA",
                    "alamat_pelapor": "JL. MARTAPURA LAMA KM 9 KOMP ANTASARI PERDANA BLOK A NO 11 KEL. SUNGAI LULUT KEC. SUNGAI TABUK KAB. BANJAR.ACUAN:  SEBERANG WARUNG SANIA.",
                    "no_telp_pelapor": "85753435093",
                    "keterangan_pelapor": "GAGAL MEMBELI TOKEN . KET MELEBIHI KWH  . SUDAH MELAKUKAN PEMBELIAN DITEMPAT LAIN NAMUN MASIH GAGAL . SISA TOKEN : 29 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.IKA",
                    "waktu_lapor": "01/02/2023 08:51:26",
                    "waktu_recovery": "01/02/2023 09:26:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K1423020100099",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22120,
                    "nama_ulp": "ULP BANJARBARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAUKI",
                    "alamat_pelapor": "JL SUKAMARA, PR CITRA GRAHA ABADI BLOK C NO 17 KEL - KEL LANDASAN ULIN KOTA BANJAR BARU ",
                    "no_telp_pelapor": "8115006018",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BTN, PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.DESKA",
                    "waktu_lapor": "01/02/2023 08:52:33",
                    "waktu_recovery": "01/02/2023 10:27:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020100274",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERDINAN WINATA",
                    "alamat_pelapor": " JL PAD III NO.12A KEL.PADEMANGAN KEC.PADEMANGAN KOTA.JAKARTA PUSAT ( LOKASI SOTO MIE PAK KADIR )",
                    "no_telp_pelapor": "0811977308",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL TERDAPAT KETERANGAN UPDATE VKRN 43\\\"(NM 542100318289 , SISA PULSA 172.27 KWH , 0724 9509 1894 6904 6736 , BELUM ADA PETUGAS DATANG DILOKASI PELANGGAN )",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.PUSPITASARI",
                    "waktu_lapor": "01/02/2023 08:53:26",
                    "waktu_recovery": "01/02/2023 09:23:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100059",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12805,
                    "nama_ulp": "ULP DENAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IDRIS",
                    "alamat_pelapor": "JL PERHUBUNGAN PR PONDOK 4 BLOK Q NO 9 KEL - KEC KAMPUNG KOLAM KAB DELI SERDANG ACUAN : DEKAT GEREJA DAN KUIL   BELOK KIRI ",
                    "no_telp_pelapor": "085263485551",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 -  PTL MENYALA. SISA KWH 400   KWH .TIDAK ADA PEMBARUAN APP. INFO PELANGGAN ADA DI RUMAH MALAM HARI MOHON MENGHUBUNGI DAHULU",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.AFRISILA",
                    "waktu_lapor": "01/02/2023 08:56:39",
                    "waktu_recovery": "01/02/2023 09:01:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100373",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GINA ",
                    "alamat_pelapor": "JL KH MAJA KP SAWAH DALAM RT-4 / RW-3 NO 28 KEL PANUNGGANGAN KEC PINANG KOTA TANGERANG // DEKAT MASJID ALMUBAROK ",
                    "no_telp_pelapor": "087884381544",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA 18.36 KWH \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.AMELIA",
                    "waktu_lapor": "01/02/2023 08:58:55",
                    "waktu_recovery": "01/02/2023 09:46:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020100291",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TISNAWATI ",
                    "alamat_pelapor": "JL.KH AHMAD DAHLAN NO.0 RT.08 RW.03  KP TANJAKAN RAJEG KEL TANJAKAN KEC.RAJEK KAB.TANGERANG \\nDEPAN GERBANG PERUMAHAN TANJAKAN INDAG GERBANG KE 3 ",
                    "no_telp_pelapor": "081314523974",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA  SISA PULSA 30 KWH PEMBELIAN TGL 31/01/2023 NO TOKEN : 51060604914155503169 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RACHMA",
                    "waktu_lapor": "01/02/2023 08:59:54",
                    "waktu_recovery": "01/02/2023 09:18:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1423020100104",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17180,
                    "nama_ulp": "ULP TELUK BETUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RONI / IBU SITI ",
                    "alamat_pelapor": "JL RE MARTADINTA GUNUNG PALA NO. 0 RT. 04/ 0 KEL. KETEGUHAN KEC. TELUK BETUNG TIMUR, KOTA BANDAR LAMPUNG. DI SAMPING BENGKEL/ DI DEPAN FIF/ SD 1 ",
                    "no_telp_pelapor": "082182831874",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEKITAR 2 BULAN YANG LALU SETELAH DI LAKUKAN PERGANTIAN MCB DENGAN NO METER 45012373002 SISA KWH 3768 \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.MASAYU_VERAWATI",
                    "waktu_lapor": "01/02/2023 09:00:46",
                    "waktu_recovery": "01/02/2023 10:36:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K3223020100078",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31260,
                    "nama_ulp": "ULP PARIGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL TORUE DUSUN 2, TORUE, TORUE, KAB. PARIGI MOUTONG, SULAWESI TENGAH ACUAN : 20 M DARI MASJID",
                    "no_telp_pelapor": "82291569525",
                    "keterangan_pelapor": "PROSES PB (R1T TARIF/900 VADAYA) DENGAN NO. REGISTER : 3126012056011 TGL. 19/01/2023 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 02/01/2023\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.RIDHA",
                    "waktu_lapor": "01/02/2023 09:01:42",
                    "waktu_recovery": "01/02/2023 10:46:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020100302",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 232,
                    "nama_up3": "UP3 BALIKPAPAN",
                    "id_ulp": 23200,
                    "nama_ulp": "ULP BALIKPAPAN SELATAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SANTRI NO 16 RT 69 RW 0 KEL SEPINGGAN KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN / DARI UNITED OIL MASUK , DEKAT SDN 012  ",
                    "no_telp_pelapor": "082158325338",
                    "keterangan_pelapor": "APP KETERANGAN GAGAL   , PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43. PTL NYALA , SISA PULSA 1011.79 KWH, NO TOKENNYA 72634399967131975942 (DIBELI TGL 01/02/2023). DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS.  TERKAIT  :  K5123020100133  SUDAH DI BERIKAN  NO NAMUN MASIH KESULITAN \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.INTAN",
                    "waktu_lapor": "01/02/2023 09:04:48",
                    "waktu_recovery": "01/02/2023 09:56:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K2323020100078",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 232,
                    "nama_up3": "UP3 BALIKPAPAN",
                    "id_ulp": 23230,
                    "nama_ulp": "ULP TANAH GROGOT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ARIFIN",
                    "alamat_pelapor": "JL. NEGARA KM 143 GG KENANGAN RT. 22/- NO. 141 DS BATU KAJANG KEC. BATU SOPANG KAB PASER. GG DI KANAN KANTOR DESA ",
                    "no_telp_pelapor": "85346251949",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA BELI TOKEN (KIRIM DIL PREPAID KE P2APST !!!). PTL MENYALA. SISA 28.51 KWH. NM 14045826592 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.IRMA",
                    "waktu_lapor": "01/02/2023 09:08:38",
                    "waktu_recovery": "01/02/2023 09:59:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100066",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18110,
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ABDILLAH",
                    "alamat_pelapor": "JL SENTOSA NO. 0 RT-3 / RW-6 KEL. TANGKERANG LABUAI KEC. BUKIT RAYA KOTA PEKANBARU DEKAT MESJID NURUL HIKMAH ",
                    "no_telp_pelapor": "081365648836",
                    "keterangan_pelapor": "TGL 28/01/23 DILAKUKAN PERGANTIAN APP DIKARENAKAN KWH METER RUSAK. MOHON AGAR SISA KWH PADA ID METER LAMA = 304.15 KWH DAPAT SEGERA DIKONVERSIKAN PADA ID METER BARU 86230803115",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.MARTINA",
                    "waktu_lapor": "01/02/2023 09:08:40",
                    "waktu_recovery": "01/02/2023 10:19:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K1223020100067",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18111,
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "JL JEMBATAN SIAK II NO RT- / RW- , KEL TAMPAN, KECPAYUNG SEKAKI, KOTA PEKANBARU, RIAU | LOKASI DIDEKAT SPBU",
                    "no_telp_pelapor": "081268903434",
                    "keterangan_pelapor": "TGL 7/9/2022 PROSES PD (B2/23000VA-B2/105000VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181119922209075946 DAN NO REG 1811113042227 TGL 9/9/2022 BP TELAH DILUNASI NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. INFO PELANGGAN TRAFO DAN TIANG SUDAH TERPASANG DILOKASI DAN PD INGIN SEGERA DILAKUKAN REALISASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.DIRA",
                    "waktu_lapor": "01/02/2023 09:10:36",
                    "waktu_recovery": "01/02/2023 12:21:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5123020100321",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H YADIM ",
                    "alamat_pelapor": "JL DESA CEMENG BAKALAN GG ANYELIR DS CEMENG BAKALAN NO 64  RT-1 RW-1 KEC SIDOARJO KAB SIDOARJO / DARI POLRESTA YANG BARU, ADA PERTIGAAN KE KANAN 200M, MASUK DESA CEMENG BAKALAN 50M",
                    "no_telp_pelapor": "081230153452",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA PULSA SAAT INI 20 KWH. PTL NYALA. NO TOKEN 71036955047366440246. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.NURUL",
                    "waktu_lapor": "01/02/2023 09:10:58",
                    "waktu_recovery": "01/02/2023 10:20:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100410",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18250,
                    "nama_ulp": "ULP DUMAI KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MEGA ",
                    "alamat_pelapor": "JL BATU BINTANG NO- RT1 RW- KEL PURNAMA KEC  DUMAI BARAT KOTA DUMAI ACUAN SEBELAH TOKO MALIK",
                    "no_telp_pelapor": "085278071142",
                    "keterangan_pelapor": "TERKAIT K1223013100648 TGL 31/01/23 TUNGGAKAN REK JANUARI  BERIKUT BK  SUDAH DILUNASI MELALUI BANK MANDIRI. PTL MINTA DISAMBUNG STATUS SELESAI. \\nBELUM ADA PERBAIKAN PETUGAS. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.IKA",
                    "waktu_lapor": "01/02/2023 09:11:17",
                    "waktu_recovery": "01/02/2023 09:16:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020100412",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52650,
                    "nama_up3": "UP3 SUKOHARJO",
                    "id_ulp": 52651,
                    "nama_ulp": "ULP SUKOHARDJO",
                    "idpel_nometer": "0004917360000",
                    "nama_pelapor": "IBU ARI",
                    "alamat_pelapor": "JL SOLO SUKOHARJO NO 0 DS NGEMUL RT-1  RW-2 KEC BENDOSARI KAB SUKOHARJO // DEPAN GAPURA NGEMUL LOKASI RUMAH JOGLO ",
                    "no_telp_pelapor": "0271591666",
                    "keterangan_pelapor": "PELANGGAN MENGHENDAKI PERGESERAN APP DIKARENAKAN TERKENA AIR HUJAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FIANI",
                    "waktu_lapor": "01/02/2023 09:11:28",
                    "waktu_recovery": "01/02/2023 11:28:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K2323020100079",
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_up3": 426,
                    "nama_up3": "UP3 TIMIKA",
                    "id_ulp": 42610,
                    "nama_ulp": "ULP TIMIKA KOTA",
                    "idpel_nometer": "32152141126",
                    "nama_pelapor": "IBU GLADIS ",
                    "alamat_pelapor": "JL BARU C HEATUBUN KOMPLEK TORAJA RT.10/0 NO.0 KEL KWAMKI KEC MIMIKA BARU KAB MIMIKA ACUAN LOKASI : DEKAT GEREA ADVENT MASUK LORONG DISAMPING DEPO AIR GRACIA LURUS MENTOK PERTIGAAN KEDUA ADA RUMAH PUTIH DISAMPING RUMAH KUNING BANYAK POT BUNGA ",
                    "no_telp_pelapor": "085256124774",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN DISPLAY APP METER TERTERA GAGAL UPDATE VKRN 43 PTL MENYALA NO METER : 32152141126 (R1MT / 900) SISA KWH 18.56 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.NURUL",
                    "waktu_lapor": "01/02/2023 09:12:16",
                    "waktu_recovery": "01/02/2023 14:43:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K1623020100001",
                    "id_uid": 161,
                    "nama_uid": "WILAYAH BANGKA BELITUNG",
                    "id_up3": 163,
                    "nama_up3": "UP3 BANGKA",
                    "id_ulp": 16120,
                    "nama_ulp": "ULP MENTOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAYA NOVIANTI",
                    "alamat_pelapor": "TEGA REJO",
                    "no_telp_pelapor": "081369884644",
                    "keterangan_pelapor": "TOLONG GESER METER KARENA RENOVASI BANGUNAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "16120.WAHYUDI",
                    "waktu_lapor": "01/02/2023 09:13:38",
                    "waktu_recovery": "01/02/2023 09:26:47",
                    "jumlah_lapor": 1,
                    "media": "Datang ke Kantor",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K3223020100085",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL .BINTARA I NO.10 RT 7 RW 2 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI ",
                    "no_telp_pelapor": "6285718771091",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. PTL NYALA SISA 14.90 KWH NO TOKEN ; 4519 3693 4632 5739 5746",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.ARNITAMI",
                    "waktu_lapor": "01/02/2023 09:14:07",
                    "waktu_recovery": "01/02/2023 09:58:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100418",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA",
                    "alamat_pelapor": "JL- KOMPLEK PULO GEBANG INDAH BLOK J 10 NO 4 DAN NO 3  RT 3 RW 11 KEL POLU GEBANG KEC CAKUNG KOTA JAKARTA TIMUR // DEKAT TAMAN KASIHA / MASJID AL MUKHLISIN ",
                    "no_telp_pelapor": "081283208463",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MENGHENDAKI PERMOHONAN BALIK/UBAH NAMA DENGAN 3 ID PELANGGAN: 544203425686, 544203423130 DAN 544203410835  DAN DENGAN NO KTP: 317502590388003  AKAN BALIK NAMA DARI ATAS NAMA : H. KARDJO (C), H.KARDJO (B) DAN H KARDJO (A) MENJADI ATAS NAMA : DINA RIANTI MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ALIF",
                    "waktu_lapor": "01/02/2023 09:15:11",
                    "waktu_recovery": "01/02/2023 09:35:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Ubah Nama"
                },
                {
                    "no_laporan": "K5223020100419",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 542,
                    "nama_up3": "UP3 MAJALAYA",
                    "id_ulp": 53535,
                    "nama_ulp": "ULP BALEENDAH",
                    "idpel_nometer": "14021293528",
                    "nama_pelapor": "MAHDALENA/jambu_cat ",
                    "alamat_pelapor": "KOMPLEK CIPARAY INDAH BLOK B NO 78, CIPARAY, KAB. BANDUNG (TOKO SIMPANG ASTER)",
                    "no_telp_pelapor": "082116308659",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN PTL DISAMBUNG LANGSUNG DAN PELANGGAN TIDAK MENGETAHUI NAMA PETUGAS SERTA TIDAK DIBERIKAN BERITA ACARA. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN DIKARENAKAN PELANGGAN TIDAK INGIN MEMBAYAR MAHAL TAGIHAN SUSULAN. SESUAI INFO PELANGGAN SUDAH MENGHUBUNGI UNIT NAMUN TIDAK SEGERA DITINDAKLANJUTI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DEVIA.SM",
                    "waktu_lapor": "01/02/2023 09:15:24",
                    "waktu_recovery": "01/02/2023 10:53:40",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K5223020100420",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "2951128",
                    "nama_pelapor": "IBU RURI",
                    "alamat_pelapor": "JL BIMA DN GONDANGAN NO 8 RT 06 RW 50 KEL MAGUWOHARJO KEC DEPOK KAB SLEMAN, DIY. ACUAN BARAT RS HERMINA / BELAKANG TK AN NUR 3",
                    "no_telp_pelapor": "081326810312",
                    "keterangan_pelapor": "PEMAKAIAN TOKEN BOROS. TOKEN CEPAT HABIS. PEMBELIAN 100RIBU UNTUK 6 HARI, BIASANYA 100RIBU UNTUK 10HARI. TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK DAN SUDAH DIKURANGI ALAT ELEKTRONIK . PTL NYALA. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.LINDA",
                    "waktu_lapor": "01/02/2023 09:15:57",
                    "waktu_recovery": "01/02/2023 11:50:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100070",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12200,
                    "nama_up3": "UP3 BINJAI",
                    "id_ulp": 12214,
                    "nama_ulp": "ULP STABAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YAHOK",
                    "alamat_pelapor": "JL ZAINUL ARIFIN NO - RT 00 RW 0 KEL STABAT BARU KEC STABAT KAB LANGKAT SUMUT ACUAN: VIVI PONSEL",
                    "no_telp_pelapor": "06142779765",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT. PELANGGAN INGIN MENGAJUKAN PB PADA BANGUNAN YANG SEBELUMNYA BEKAS LELANG BANK. NAMUN TIDAK MENGETAHUI APAKAH SEBELUMNYA SUDAH ADA APP ATAU BELUM DAN TIDAK MENGETAHUI ID PEL DI PERSIL TSB. BP YAHOK SEBAGAI PEMILIK SAAT INI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.JUNIARSYAH",
                    "waktu_lapor": "01/02/2023 09:17:33",
                    "waktu_recovery": "01/02/2023 09:36:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5223020100428",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52105,
                    "nama_ulp": "ULP WONOSARI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MATEUS",
                    "alamat_pelapor": "JL GUNUNG JAMBU DN REJOSARI KEL SERUT RT-25 / RW-5 NO.- KEC. GEDANG SARI  KAB GUNUNGKIDUL// DEKAT WARUNG KLONTONG BU SARDI ",
                    "no_telp_pelapor": "081393021233",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PADA TANGGAL 3 OKTOBER 2022 PELANGGAN MENGAJUKAN PERUBAHAN PERUNTUKAN DARI RUMAH TANGGA KE BISNIS. PELANGGAN JUGA SUDAH MELAMPIRKAN BERKAS LENGKAP KE PETUGAS. NAMUN HINGGA SAAT INI BELUM ADA KONFIRMASI DAN TINDAK LANJUT DARI PETUGAS. MOHON PELANGGAN DI KONFIRMASI PERIHAL TSB. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.AMELIA",
                    "waktu_lapor": "01/02/2023 09:18:53",
                    "waktu_recovery": "01/02/2023 09:28:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K3223020100089",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SHOLEHA ",
                    "alamat_pelapor": "JL PANCING 5 GG.PINANG II NO.5A LING 2 RT.0/0 KEL. MEDAN BESAR KEC. MEDAN LABUHAN  KOTA MEDAN ( DEKAT GUDANG MUSI MAS ) ",
                    "no_telp_pelapor": "082367458227",
                    "keterangan_pelapor": "GAGAL MELAKUKAN PENGINPUTAN TOKEN, VKRN 43, TERSISA 326 KWH ( PTL TIDAK PADAM ) DENGAN NO TOKEN 49490142329640172302",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.IRMA",
                    "waktu_lapor": "01/02/2023 09:18:45",
                    "waktu_recovery": "01/02/2023 11:03:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100336",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51140,
                    "nama_ulp": "ULP DARMO PERMAI",
                    "idpel_nometer": "00037188",
                    "nama_pelapor": "IBU ASMAUL FAUSIYAH",
                    "alamat_pelapor": "PR BENOWO INDAH BLOK DG NO.   4   KEL BABAR JEWARAT KEC PAKAL KOTA SURABAYA //DEKAT MASJID ",
                    "no_telp_pelapor": "0317405548",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN DENGAN NO IDPEL 511403149387 MERASA BELUM MELALUKAN PEMBAYARAN TAGIHAN BULAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS DI TGL 31/01/2023 MELALUI PC POS BSI. MOHON BANTUAN KONFIRMASI TERKAIT HAL TSB. TERIMA KASIH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SUSANA",
                    "waktu_lapor": "01/02/2023 09:19:09",
                    "waktu_recovery": "01/02/2023 10:31:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5123020100338",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51305,
                    "nama_ulp": "ULP KEPANJEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "JL HM SUN AN NO.RT-3 / RW-2 KEL.PENARUKAN KEC.KEPANJEN KAB.MALANG ( DEKAT ALFAMART PENARUKAN , LOKASI PAUD ULIL ALBAB )",
                    "no_telp_pelapor": "08113644688",
                    "keterangan_pelapor": " MOHON BANTUAN PENGECEKAN DIRAGUKAN KONDISI BEROPERASINYA ( PULSA SUDAH DIENTRY BERTAMBAH MENJADI 200 KWH, NAMUN ALARM TERUS BERBUNYI , PTL MASIH MENYALA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.PUSPITASARI",
                    "waktu_lapor": "01/02/2023 09:19:14",
                    "waktu_recovery": "01/02/2023 11:55:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1423020100116",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14110,
                    "nama_ulp": "ULP KENTEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "JLN. KARYA I PR. VILLA KARYA PERDANA BLOK A NO. 3 RT. 25 KEL. LEBONG GAJAH KEC. SEMATANG BORANG KOTA PALEMBANG.",
                    "no_telp_pelapor": "082272855709",
                    "keterangan_pelapor": "TGL  31/01/23 PROSES MIGRASI (R1/1.300VA - R1T/1.300 VA) MELALUI PLN 123 DENGAN NO AGENDA 141100522301310245 DAN NO KODE PEMBAYARAN 1411017058191. TGL 31/01/23 BP DAN STROOM AWAL TELAH DILUNASI . MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PELANGGAN EX BONGKAR RAMPUNG TERKAIT K1423013100393.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.CAVARINA",
                    "waktu_lapor": "01/02/2023 09:19:25",
                    "waktu_recovery": "01/02/2023 10:15:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Proses Migrasi, belum ada realisasinya "
                },
                {
                    "no_laporan": "K1223020100071",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18120,
                    "nama_ulp": "ULP SIMPANG TIGA",
                    "idpel_nometer": "60001608805",
                    "nama_pelapor": "IBU TINI",
                    "alamat_pelapor": "ORCHID SALON JL KH. NASUTION GG. SANKI NO. 0 RT 1 RW 6 KEL. MAHARATU KEC. MARPOYAN DAMAI KOTA PEKANBARU DISEBERANG UIR",
                    "no_telp_pelapor": "0811761583",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 25.9 KWH. NO TOKEN : 40606757893955125717 LU CC.54.RINO.CSOI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.IRMA",
                    "waktu_lapor": "01/02/2023 09:21:30",
                    "waktu_recovery": "01/02/2023 12:24:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100435",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52303,
                    "nama_ulp": "ULP SEMARANG TIMUR",
                    "idpel_nometer": "2464086",
                    "nama_pelapor": "IBU LINDA",
                    "alamat_pelapor": "JL INDUSTRI 22 NO 935-936 LIK BUGANGAN KEL MUKTIHARJO LOR KEC GENUK KOTA SEMARANG JATENG >>> DAERAH REL KERETA API MASUK KE SENDANG INDAH",
                    "no_telp_pelapor": "0246582341",
                    "keterangan_pelapor": "LAPOR ULANG TERKAIT NO LAPOR K5223013100972 KARENA \\nMCB TERBAKAR DAN SEBELUMNYA SUDAH DATANG KELOKASI NAMUN TIDAK ADA TINDAKLANJUT DAN BELUM DIPERBAIKI DAN PELANGGAN MENGINFORMAISKAN BAHWA PETUGSA SEBELUMNYA TIDAK BISA MENGGANTI MCB YG TERBAKAR DAN AKAN DILAKUKAN PENYAMBUNGAN MCB SAMPAI SAT INI BELUM DI PASANG KEMBALI, MOHON MCB SEGERA DIPASANG SESUAI DENGAN KETENTUAN\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DYAH",
                    "waktu_lapor": "01/02/2023 09:21:46",
                    "waktu_recovery": "01/02/2023 09:46:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5223020100436",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44110,
                    "nama_ulp": "ULP CAKRANEGARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HALIMAH ",
                    "alamat_pelapor": "JL JAGAPATI PR ROYAL ZAITUN BLOK A1 NO 6 RT - RW- KEL GODANG KEC GUNUNGSARI KAB LOMBOK BARAT // ACUAN:- ",
                    "no_telp_pelapor": "081991520392",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH: 3475 NO TOKEN: 70229255681392162936",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ADILA",
                    "waktu_lapor": "01/02/2023 09:21:57",
                    "waktu_recovery": "01/02/2023 09:41:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100439",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKY",
                    "alamat_pelapor": "JLN - PR KOTA BATARA BLOK K 15 NO 7 RT10/11 KEL PESANGGRAHAN KEC. SOLEAR KAB TANGERANG>> DEKAT DENGAN MASJID",
                    "no_telp_pelapor": "6285782206501",
                    "keterangan_pelapor": "TERKAIT K5523013100944. MOHON BANTUAN PENGGESERAN SR KARENA RENOVASI. (PELANGGAN MENGHENDAKI PENAMBAHAN KABEL)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.RIVA",
                    "waktu_lapor": "01/02/2023 09:22:21",
                    "waktu_recovery": "01/02/2023 09:37:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020100443",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 319,
                    "nama_up3": "UP3 KETAPANG",
                    "id_ulp": 21410,
                    "nama_ulp": "ULP SUKADANA (KALBAR)",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TETI",
                    "alamat_pelapor": "JL. SUNGAI MENGKUANG RT 3 DESA PANGKALAN BUTON KEC. SUKADANA KAB. KAYONG UTARA",
                    "no_telp_pelapor": "085247218915",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 3884 1056 0986 0173 3822, SISA 256,76 KWH (R1T / 900)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.YESSY_N.LC",
                    "waktu_lapor": "01/02/2023 09:23:18",
                    "waktu_recovery": "01/02/2023 10:34:35",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020100446",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYUDI ALAMSYAH",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "082225229152",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023 = 16263, ST APP TGL 01/02/2023 = 16002. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT LAPORAN K5423010202732\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.PRATIWI.SM",
                    "waktu_lapor": "01/02/2023 09:24:10",
                    "waktu_recovery": "01/02/2023 10:00:01",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K1223020100073",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12803,
                    "nama_ulp": "ULP HELVETIA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRAWATI LUBIS ",
                    "alamat_pelapor": "JL KARYA NO.150 RT- RW- KEL KARANG BEROMBAK KEC MEDAN BARAT KOTA MEDAN. ACUAN LOKASI : DEKAT SPBU",
                    "no_telp_pelapor": "0616613438",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO K1222111400112 STATUS SELESAI,PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM / TGL 18/10/2023 PENANGANAN GANGGUAN APP PRABAYAR BLANK OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.TERKAIT NO LAPOR G1222101800133. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 22125903108 .",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.GABRIELLA",
                    "waktu_lapor": "01/02/2023 09:25:31",
                    "waktu_recovery": "01/02/2023 11:21:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100449",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "14023883789",
                    "nama_pelapor": "bwisnuaji@gmail.com",
                    "alamat_pelapor": "GRIYA CILEUNGSI 3 BLOK A11 NO 20 PATOKAN DEPAN SEKETARIAT RT02",
                    "no_telp_pelapor": "081294648895",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN VKRN 43. PTL NYALA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ROSA.SM",
                    "waktu_lapor": "01/02/2023 09:25:38",
                    "waktu_recovery": "01/02/2023 11:38:56",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100351",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 319,
                    "nama_up3": "UP3 KETAPANG",
                    "id_ulp": 21420,
                    "nama_ulp": "ULP SANDAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUKI  ",
                    "alamat_pelapor": "JL. TRANS KALIMANTAN DS.GEMA KEC.SIMPANG DUA KAB.KETAPANG ( DEKAT JALAN BESAR ) KALIMANTAN BARAT",
                    "no_telp_pelapor": "08125445515",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PB KOLEKTIF ( 24 BANGUNAN , RUMAH TANGGA , DAYA 2200 VA , DENGAN NIK PENANGGUNG JAWAB BP. LUKI , 6104191006910003 ), PENGAJUAN SEKITAR BULAN 12/2022 , HINGGA SAAT INI BELUM ADA KELANJUTAN PERMOHONAN NYA, MOHON TINDAKLANJUTNYA TERIMA KASIH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.PUSPITASARI",
                    "waktu_lapor": "01/02/2023 09:27:03",
                    "waktu_recovery": "01/02/2023 10:09:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Bantuan Pasang Baru Listrik / CSR"
                },
                {
                    "no_laporan": "K1423020100121",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI ",
                    "alamat_pelapor": "JL DR MUWARDI NO 9   RT-12 / RW-2 KEL. GROGOL PETAMBURAN KEC. PETAMBURAN KOTA JAKARTA BARAT / DKT REL KERETA API ",
                    "no_telp_pelapor": "083151074787",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 372 . NO TOKEN : 11064583344069987060",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.TIARA_PRA",
                    "waktu_lapor": "01/02/2023 09:27:06",
                    "waktu_recovery": "01/02/2023 10:24:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K1423020100122",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17100,
                    "nama_ulp": "ULP KARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FIRMAN",
                    "alamat_pelapor": "PR GRIYA CEMPAKA PERMAI BLOK C NO.12 JALAN CIK DITIRO ATAS KEL. SUMBER AGUNG KEC. KEMILING KOTA BANDAR LAMPUNG ",
                    "no_telp_pelapor": "081279254302",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 10 HARI YANG LALU. DENGAN NO METER 45012393802 SISA KWH - ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.MURNI",
                    "waktu_lapor": "01/02/2023 09:27:18",
                    "waktu_recovery": "01/02/2023 11:41:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100453",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUSI",
                    "alamat_pelapor": "JLN PONCORAN BARAT RAYA NO 46 RT 3 RW 1 KEL. PANCORAN KEC PANCORAN KAB JAKARTA SELATAN DEKAT MASJID ABUNAWAR ",
                    "no_telp_pelapor": "628568873565",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK MULAI TAHUN 2021 - 2023 . STAND AKHIR REK (1, 2023) = 54445 , STAND APP (01/02/2023) = 108, RUMAH DIHUNI DAN TIDAK BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER SERING DATANG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.CYNTHIA",
                    "waktu_lapor": "01/02/2023 09:27:56",
                    "waktu_recovery": "01/02/2023 09:42:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5223020100455",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52303,
                    "nama_ulp": "ULP SEMARANG TIMUR",
                    "idpel_nometer": "003200198",
                    "nama_pelapor": "BP IVAN ",
                    "alamat_pelapor": "JL  KLIPANG PERMAI PERUM KLIPANG PERMAI BLOK I NO 406 RT 03 RW 23 KEL SENDANG KEC TEMBALANG KOTA SEMARANG // DEKAT SD NEGERI SENDANG MULYO / SD INTERNASIONAL ",
                    "no_telp_pelapor": "0247473564",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 523031100204 DIKARENKN UNTUK RENOVASI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ALIF",
                    "waktu_lapor": "01/02/2023 09:28:20",
                    "waktu_recovery": "01/02/2023 09:46:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5223020100458",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12805,
                    "nama_ulp": "ULP DENAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU APRIL",
                    "alamat_pelapor": "KOMPLEK PERGUDANGAN INTAN, JL ISMAIL HARUN DALAM BLOK B NO.3 KEL.- RT.- RW.- KEC. PERCUT SEI TUAN KAB. DELI SERDANG, LOKASI GUDANG BAN, DEKAT SEKOLAH PRAYA 6",
                    "no_telp_pelapor": "081362550549",
                    "keterangan_pelapor": "APP TERTERA \\\"GAGAL\\\", PELANGGAN GAGAL INPUT TOKEN, SETELAH UPDATE VKRN-43, PTL MASIH MENYALA, SISA 83 KWH. NO. TOKEN : 32768171967912489566. MOHON PELANGGAN DIKONFIRMASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FITRIANA",
                    "waktu_lapor": "01/02/2023 09:29:25",
                    "waktu_recovery": "01/02/2023 09:52:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100462",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32161,
                    "nama_ulp": "ULP MALINO",
                    "idpel_nometer": "",
                    "nama_pelapor": "IRWAN KAHAR/HeryCahyanto Bullunk_",
                    "alamat_pelapor": "JL PRS MALINO BTJAI, BORISALO, PARANGLOE, KAB. GOWA, SULAWESI SELATAN",
                    "no_telp_pelapor": "085342973620 ",
                    "keterangan_pelapor": "TGL 12/1/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI/BOOKING 3216112019633. TGL 15/1/2023 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DIAH.SM",
                    "waktu_lapor": "01/02/2023 09:30:24",
                    "waktu_recovery": "01/02/2023 10:36:46",
                    "jumlah_lapor": 1,
                    "media": "Facebook",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5223020100478",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "robby6053@gmail.com",
                    "alamat_pelapor": "JLN KH AHMAD DAHLAN, KP. TANJAKAN RT/RW 006/001 DES. TANJAKAN KEC. RAJEG KAB. TANGERANG PROVINSI. BANTEN, ACUAN DEKET RUMAH PAK RT ",
                    "no_telp_pelapor": "0895334011735",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN VKRN 43. SISA KWH 50",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ROSA.SM",
                    "waktu_lapor": "01/02/2023 09:37:07",
                    "waktu_recovery": "01/02/2023 10:57:03",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100480",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 184,
                    "nama_up3": "UP3 RENGAT",
                    "id_ulp": 18410,
                    "nama_ulp": "ULP RENGAT KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AJI ",
                    "alamat_pelapor": "JL DAHLIA PERUM GRILIA BLOK - NO 7 KEL LEMATAN BREBAH KEC RENGET BARAT KAB INDRA GIRI HULU RIAU // DEKAT DENGAN MASJID DARUL MUTAQIM ",
                    "no_telp_pelapor": "082298489392",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN TOKEN. SISA 1600 KWH . PTL MENYALA. NO TOKEN : 33384634160091708047",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SARI",
                    "waktu_lapor": "01/02/2023 09:37:32",
                    "waktu_recovery": "01/02/2023 09:58:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020100370",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53875,
                    "nama_ulp": "ULP BOJONGGEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADIT",
                    "alamat_pelapor": "JL - PR CEMERLANG DUTA PRSADA BLOK C NO 8 KEL PARAKAN JATI RT 3 RW 4 KEC BOJONG GEDE KAB BOGOR",
                    "no_telp_pelapor": "6285888070248",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN BALIK NAMA IDPEL 538751190178 a.n PT CEMERLANG DUTA PERSADA DIBALIK NAMA MENJADI ADITYA NOVALI DENGAN NIK PELANGGAN 1608051108900002",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.RENTY",
                    "waktu_lapor": "01/02/2023 09:38:14",
                    "waktu_recovery": "01/02/2023 11:16:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Ubah Nama"
                },
                {
                    "no_laporan": "K5123020100373",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55120,
                    "nama_ulp": "ULP KUTA",
                    "idpel_nometer": "1735769",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JL BY PASS NGURAH RAI NO 63 RT - RW - BR PENGENDERAN KEL KEDONGANAN KEC KUTA KAB BADUNG (CAFE KOFFIELOTS) / SEBELAH DUNKIN DONUT ",
                    "no_telp_pelapor": "082211000737",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD R2 5500-R3 7700VA NO REGISTER : 5512013065728 BP LUNAS PADA TGL (20/01/2023), NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ASTUTIK",
                    "waktu_lapor": "01/02/2023 09:41:54",
                    "waktu_recovery": "01/02/2023 10:05:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K1423020100131",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14130,
                    "nama_ulp": "ULP AMPERA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MIA ",
                    "alamat_pelapor": "JLN.SH WARDOYO LR.PERBATASAN SIMPANG TUGU KB KERTAPATI GG. KEDUKAN NO 796 RT-20 / RW-4 KEL. 7 ULU KEC. SEBERANG ULU 1 KOTA PALEMBANG. ",
                    "no_telp_pelapor": "085273241701",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 28/01/23 TERJADI GANGGUAN PTL (APP RUSAK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.CAVARINA",
                    "waktu_lapor": "01/02/2023 09:41:58",
                    "waktu_recovery": "01/02/2023 13:10:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100487",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "14023324214",
                    "nama_pelapor": "BP SUKMAWANTO",
                    "alamat_pelapor": "JL C SIMANJUNTAK NO 1B RT-14 / RW-3 KEL PERBAN KEC GONDOKUSUMAN KOTA YOGYAKARTA",
                    "no_telp_pelapor": "089512451102",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 30/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP KETERANGAN GAGAL DAN KESULITAN MEMASUKKAN TOKEN,SETELAH UPDATE VKRN 43, BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS DILOKASI, PTL MENYALA, SISA 5 KWH (G5123013001429) . SESUAI INFO PELANGGAN TERDAPAT NO TOKEN 53061379480045805802 PEMBELIAN TGL 30/01/2023 SEBESAR 1.000.000 YANG BELUM SEMPAT DIMASUKKAN DI KWH METER. MOHON DAPAT DIKONVERSIKAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.MARIA",
                    "waktu_lapor": "01/02/2023 09:42:13",
                    "waktu_recovery": "01/02/2023 11:51:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5223020100489",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "000851858",
                    "nama_pelapor": "IBU IIS",
                    "alamat_pelapor": "Jl. Jeruk Legi Gang Dahlia NO 522 E4  Rt 13 Rw 35 Kel Banguntapan Kec Banguntapan Kab Bantul :: belakang kelurahan bangun tapan",
                    "no_telp_pelapor": "0274383723",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN  FEBRUARI STAND APP TGL LAPOR (01/02/2023) =  49417. DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR DAN PELANGGAN TIDAK DIRUMAH DARI TANGGAL 11 HINGGA TANGGAL 29 JANUARI.). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DYAH",
                    "waktu_lapor": "01/02/2023 09:43:41",
                    "waktu_recovery": "01/02/2023 11:51:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5123020100385",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51459,
                    "nama_ulp": "ULP WARUJAYENG",
                    "idpel_nometer": "095135655",
                    "nama_pelapor": "BP IMAM",
                    "alamat_pelapor": "JL. PERTIGAAN  NO.-  RT - / RW  DN GERBONG DS DEMANGAN KEC TANJUNG ANOM KAB NGANJUK  >> (LOKASI TOKO PERTANIAN SUMBER REJEKI)",
                    "no_telp_pelapor": "081119198638",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI MCB APP DIBAWA PETUGAS KARENA GANGGUAN SEJAK 1 BULANAN, AKAN TETAPI BELUM ADA REALISASI PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.VITA",
                    "waktu_lapor": "01/02/2023 09:46:34",
                    "waktu_recovery": "01/02/2023 10:55:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020100498",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52450,
                    "nama_up3": "UP3 PEKALONGAN",
                    "id_ulp": 52452,
                    "nama_ulp": "ULP BATANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRO",
                    "alamat_pelapor": "JL PEMUDA PERUM GRIYA BAHTERA BLOK E NO 29 KEL LEBO KEC WARUNGASEM KAB BATANG",
                    "no_telp_pelapor": "08156904037",
                    "keterangan_pelapor": "PELANGGAN MENGHENDAKI DIBERIKAN SURAT PEMBERITAHUAN TERKAIT SURAT KETERANGAN GANGGUAN TANPA PEMBERITAHUAN UNTUK PROSES KLAIM ASURANSI DANA DI WILAYAH TERSEBUT.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DEWI_R",
                    "waktu_lapor": "01/02/2023 09:48:05",
                    "waktu_recovery": "01/02/2023 13:42:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K3223020100105",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSTAM",
                    "alamat_pelapor": "JL. - KP. SUKAMANTRI GG. SAYUNG NO. 0 RT. 2 RW. 3 DS. SUKARAYA KEC. KARANG BAHAGIA KAB. BEKASI (ACUAN LOKAIS : MASUK GANG DI DEKAT PLANET BAN)",
                    "no_telp_pelapor": "6287790002737",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO. METER 86062551923 (R1T/450VA) MENGELUHKAN KESULITAN MEMBELI TOKEN DENGAN KET. MELEBIHI BATAS PEMBELIAN KWH , SEMENTARA SISA KWH SAAT INI 18.63 KWH (PTL NORMAL)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.HARTATI",
                    "waktu_lapor": "01/02/2023 09:48:32",
                    "waktu_recovery": "01/02/2023 11:12:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5223020100504",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "343532",
                    "nama_pelapor": "BP NOVI",
                    "alamat_pelapor": "PR KELAPA DUA BLOK- JL KANO 16 NO. 7 RT9 RW9, KEL KELAPA DUA, KEC TANGERANG KOTA TANGERANG, ACUAN : DEPAN MASJID",
                    "no_telp_pelapor": "628170081814",
                    "keterangan_pelapor": "TERKAIT LAPORAN K3223013100297, PETUGAS MENGHUBUNGI DAN MEMINTA BUKTI PEMBAYARAN REK BULAN SEPT 2022. YBS BELUM ADA BUKTI TSB. MOHON KONFIRMASI DAN PENJELASANNYA UNTUK PEMBAYARAN REK SEPT TSB DAN PERIHAL KEBIJAKAN TSB.\\n\\nTGL. 21/12/2022 TUNG. REK. BULAN DESEMBER 2022 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NUGRAHENI",
                    "waktu_lapor": "01/02/2023 09:50:36",
                    "waktu_recovery": "01/02/2023 10:51:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K5123020100392",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL MAYJEND SUNGKONO GG XIV NO 8 KEL GULOMANTUNG KEC KEBOMAS KAB GRESIK :: DEPAN KELURAHAN GULOMANTUNG ",
                    "no_telp_pelapor": "0313979727",
                    "keterangan_pelapor": "PELANGGAN INGIN PASANG KAPASITOR NAMUN TIDAK MENGETAHUI UKURAN CT-NYA DI ID PEL 511209800185 (I2 / 197000 VA ). MOHON KONFIRMASI KE PELANGGAN TERKAIT UKURAN CT TSB KARENA TIDAK TERTERA DI PANEL BOX APP METER YBS\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RATIH",
                    "waktu_lapor": "01/02/2023 09:52:43",
                    "waktu_recovery": "01/02/2023 12:39:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K3223020100108",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18110,
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUSIANA",
                    "alamat_pelapor": "BENGKEL PEKAN JAYA JL. HANGTUAH UJUNG NO.92 RT - RW - KEL REJO SARI KEC TENAYAN RAYA KOTA PEKANBARU",
                    "no_telp_pelapor": "085271999808",
                    "keterangan_pelapor": "PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN GANGGUAN G1223013000589 .PELANGGAN MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.ASRIANI",
                    "waktu_lapor": "01/02/2023 09:52:45",
                    "waktu_recovery": "01/02/2023 10:24:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5223020100510",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS",
                    "alamat_pelapor": "JL. MESJID DARUL FALAH NO.1, RT.4/RW.3, PETUKANGAN UTARA, KEC. PESANGGRAHAN, KOTA JAKARTA SELATAN, DAERAH KHUSUS IBUKOTA JAKARTA 12260",
                    "no_telp_pelapor": "082211666477",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 02349453448948145058 DAN 24671691628444782423, SISA 726.26 KWH (B1T / 3500)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.YESSY_N.LC",
                    "waktu_lapor": "01/02/2023 09:53:52",
                    "waktu_recovery": "01/02/2023 10:22:34",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100514",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44110,
                    "nama_ulp": "ULP CAKRANEGARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NGURAH ARIANA",
                    "alamat_pelapor": "JLN - DS PEMANGKALAN ENDUT BATU MEKAR NO. - RT 2 RW 0 KEL BATU MEKAR KEC LINGSAR KAB LOMBOK BARAT >> DEKAT DENGAN BANJAR",
                    "no_telp_pelapor": "081910190518",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN. VKRN 43(3941 7879 3370 4175 4418). SISA 512 KWH. PTL MENYALA. INFO PELANGGAN BELUM ADA PETUGAS YANG DATANG. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.RIVA",
                    "waktu_lapor": "01/02/2023 09:55:38",
                    "waktu_recovery": "01/02/2023 10:21:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100082",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53571,
                    "nama_ulp": "ULP UJUNGBERUNG",
                    "idpel_nometer": "000000000000000009798845",
                    "nama_pelapor": "IBU ATI ",
                    "alamat_pelapor": "JL MANISI ATAS NO 2 KP JATI KALER RT-002 / RW-07 KEL PASIR BIRU KEC CIBIRU KOTA BANDUNG ",
                    "no_telp_pelapor": "083801481963",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES PINDAH SR UNTUK ID PEL 535718292415 DIKARENAKAN RENOVASI BANGUNAN. TERKAIT NO LAPOR K5523012600113, K1423012600317. HINGGA SAAT INI BELUM ADA TINDAKLANJUT",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.IRMA",
                    "waktu_lapor": "01/02/2023 09:55:44",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020100397",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51311,
                    "nama_ulp": "ULP DINOYO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FADAN",
                    "alamat_pelapor": "JL - GG MASJID NO.0 RT-22 / RW-6 DN DAWUHAN KEL TEGAL GONDO KEC KARANGPLOSO KAB MALANG ",
                    "no_telp_pelapor": "081331251607",
                    "keterangan_pelapor": "MOHON BANTUAN PENDAFTARAN PD DENGAN NO IDPEL 513110969991 R1MT / 900 KE R1T / 1300 TOKEN 50.000 AN PEMILIK SAAT INI FADAN NO KTP 3507231812940001 KARENA ALAMAT DI AP2T BERBEDA DENGAN ALAMAT YANG DIAJUKAN TERIMA KASIH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RACHMA",
                    "waktu_lapor": "01/02/2023 09:56:07",
                    "waktu_recovery": "01/02/2023 10:36:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5123020100402",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51102,
                    "nama_ulp": "ULP PLOSO",
                    "idpel_nometer": "010033496",
                    "nama_pelapor": "BP WILIAM ",
                    "alamat_pelapor": "JL  LEBAK ARUM GG  2  NO. 103  RT  0 RW 0  KEL  SUKOLILO KEC KOTA SURABAYA   ",
                    "no_telp_pelapor": "082146958040",
                    "keterangan_pelapor": "REKENING 511020329315 _+ 3 BULAN TERASA MELONJAK ( SEDANGKAN PEMAKAIAN NORMAL  )  .  STAND AKHIR REKENING ( 01/2023 ) = ( 86.631 ), APP TGL ( 01/02/2023 ) = ( 88.513), PETUGAS CATER ( RUTIN DATANG ) . APP TDK MUDAH DIJANGKAU NAMUN ADA SCOARING BOARD  . TAGIHAN 01/2023 SDH DILUNASI  02/01/2023 . DITUNGGU PENGECEKAN PETUGAS KELOKASI . TERIMAKASIH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ADHISTY",
                    "waktu_lapor": "01/02/2023 09:57:23",
                    "waktu_recovery": "01/02/2023 11:06:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5123020100405",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51459,
                    "nama_ulp": "ULP WARUJAYENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL SURABAYA SOLO NO-  DN BARONG  RT-2 / RW-3 KEL KEDUNG REJO KEC TANJUNG ANOM KAB NGANJUK  ( DI TOKO JAGUNG) ",
                    "no_telp_pelapor": "082244386399",
                    "keterangan_pelapor": "JL SURABAYA SOLO NO-  DN BARONG  RT-2 / RW-3 KEL KEDUNG REJO KEC TANJUNG ANOM KAB NGANJUK  ( DI TOKO JAGUNG) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MALASIANINGSIH",
                    "waktu_lapor": "01/02/2023 09:59:27",
                    "waktu_recovery": "01/02/2023 10:55:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K1223020100084",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "32162022837",
                    "nama_pelapor": "BP ISNU HUDA AZIS",
                    "alamat_pelapor": "JL SUASA GG MESJID NO. 0 RT -/- KEL. MABAR HILIR KC MEDAN DELI KOTA MEDAN  SEBELUM INDOMARET",
                    "no_telp_pelapor": "085261341922",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 40, KWH. NO TOKEN : 55179141433681068331",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.IRMA",
                    "waktu_lapor": "01/02/2023 09:59:26",
                    "waktu_recovery": "01/02/2023 11:03:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100407",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51305,
                    "nama_ulp": "ULP KEPANJEN",
                    "idpel_nometer": "85149977",
                    "nama_pelapor": "BP YULIANTO  ",
                    "alamat_pelapor": "JL SAWUNGGALING  NO- RT 8 RW 3 KEL. KEC. KEPANJEN KAB. MALANG  / BELAKANG F SUKI MAKANAN JEPANG, DEKAT MASJID BAITURROHMAN KANAN JALAN ",
                    "no_telp_pelapor": "085215441462",
                    "keterangan_pelapor": "TANGGAL 31/01/23 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/23 TAGIHAN BULAN  TELAH DILUNASI VIA BUKALAPAK. PTL MINTA DISAMBUNG KEMBALI PELANGGAN PERNAH LAPOR DENGAN NO:  K5123013100533 STATUS SELESAI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RACHMA",
                    "waktu_lapor": "01/02/2023 09:59:53",
                    "waktu_recovery": "01/02/2023 12:51:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020100412",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI PUSPITA SARI ",
                    "alamat_pelapor": "JL.PONDOK KOPI UJUNG NO.0 KEL.PONDOK KOPI RT.7 RW.4 KEC.DUREN SAWIT JAKARTA TIMUR / APP DI LOKASI TPS PONDOK KOPI UJUNG",
                    "no_telp_pelapor": "082124293303",
                    "keterangan_pelapor": "TANGGAL 25/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 26/01/2023 TAGIHAN BULAN JANUARI BESERTA BK TELAH DILUNASI, PTL MINTA DISAMBUNG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DAINING",
                    "waktu_lapor": "01/02/2023 10:01:06",
                    "waktu_recovery": "01/02/2023 12:13:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K1423020100147",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1404,
                    "nama_up3": "UP3 JAMBI",
                    "id_ulp": 14310,
                    "nama_ulp": "ULP KOTA BARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUTABARAT",
                    "alamat_pelapor": "JLN. SERSAN DARPIN NO. 26 RT 42 RW - KEL. EKA JAYA KEC. PAAL MERAH KOTA JAMBI PROVINSI JAMBI (DI DEKAT TOWER TELKOMSEL)",
                    "no_telp_pelapor": "081298363333",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN SEJAK TGL 20/12/22 TERJADI GANGGUAN PTL (TERBAKAR DAN BLANK ) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BAPAK RUDI) DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.RISCHA",
                    "waktu_lapor": "01/02/2023 10:02:36",
                    "waktu_recovery": "01/02/2023 22:38:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K3223020100117",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56120,
                    "nama_ulp": "ULP CILEGON",
                    "idpel_nometer": "000000000000000001136032",
                    "nama_pelapor": "BP RUSTANDI",
                    "alamat_pelapor": "JL.-- KK PCI BLOK D77 RT-02 RW-05 KEL CIBEBER KEC CIBEBER KOTA CILEGON",
                    "no_telp_pelapor": "6287871299349",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 539410277276 DAN NIK 3672011306670001 AN.RUSTANDI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.MAYARISMA",
                    "waktu_lapor": "01/02/2023 10:05:45",
                    "waktu_recovery": "01/02/2023 10:34:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020100534",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "8907073",
                    "nama_pelapor": "IBU VONDY",
                    "alamat_pelapor": "JL NGAGEL MADYA 1 NO 2 RT-/- KEL BARATA JAYA KEC GUBENG KOTA SURABAYA",
                    "no_telp_pelapor": "0816534048",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.LEBIH TAGIH  BULAN JANUARI 2023  STAND APP TGL LAPOR 01/02/2023  ) = 80899 DATA PENDUKUNG (RUMAH KOSONG PETUGAS CATER SERING DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ADIS",
                    "waktu_lapor": "01/02/2023 10:07:03",
                    "waktu_recovery": "01/02/2023 11:37:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5123020100423",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51314,
                    "nama_ulp": "ULP KEBONAGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HIMNI",
                    "alamat_pelapor": "JL JANTI BARAT NO   60   RT / RW  -  KEL BANDUNG REJOSARI KEC  SUKUN  KOTA MALANG  / DEPAN GAPURA SMK PGRI 2 MALANG  ",
                    "no_telp_pelapor": "03199203000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL /MENYALA SISA PULSA  16.49   KWH\\nTIDAK  MENGETAHUI  ADA PEMBAHARUAN KWH METER ATAU TIDAK  \\nNO TOKEN  : 5887 8707 8045 8500 5723\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MEILISTYA",
                    "waktu_lapor": "01/02/2023 10:07:32",
                    "waktu_recovery": "01/02/2023 13:31:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100429",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "32276",
                    "nama_pelapor": "BP BUDIANTO",
                    "alamat_pelapor": "JL.GATOT SUBROTO NO 68 DS KARANG BONG RT 7 RW 1 KEC BUDURAN KAB SIDOARJO / SETEMPAT PABRIK FARMASI - DEKAT MAKAM ",
                    "no_telp_pelapor": "0318912222",
                    "keterangan_pelapor": "MOHON KONFIRMASI KEPADA PELANGGAN IDPEL 511800239993 INGIN PERALIHAN MENJADI PELANGGAN PREMIUM. MOHON PELANGGAN DIKONFIRMAIS SECEPATNYA, LISTRIK UNTUK PABRIK DAYA I3/2.770.000VA ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DAINING",
                    "waktu_lapor": "01/02/2023 10:09:19",
                    "waktu_recovery": "01/02/2023 11:16:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K1423020100152",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "PR CLUSTER BUKIT PANONGAN HIJAU BLOK E NO 10 JL RANCA SERDANG DS RANCA HIU KEL PANONGAN KEC PANONGAN KAB TANGGERANG",
                    "no_telp_pelapor": "6281574720499",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN-43. DENGAN NO METER 86061949219 SISA KWH 33/ NO TOKEN: 50529992873285579136",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.FEBRIA",
                    "waktu_lapor": "01/02/2023 10:09:31",
                    "waktu_recovery": "01/02/2023 10:15:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100431",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "01100386208",
                    "nama_pelapor": "BP MARDIANTO",
                    "alamat_pelapor": "JL PERUM BUMI CIBARUSAH PERMAI BLOK F3 NO 2 RT - RW - KEL CIBARUSAH KEC BEKASI KAB BEKASI // PR DEPAN MASJID ",
                    "no_telp_pelapor": "081282840484",
                    "keterangan_pelapor": "PELANGGAN MELAPOR PERIHAL PETUGAS DATANG KELOKASI TERKAIT ADANYA P2TL, NAMUN PELANGGAN TIDAK MERASA MELAKUKAN P2TL PELANGGAN MEMINTA ADA PEMBUKTIAN DARI PETUGAS ADANYA P2TL KARENA PELANGGAN TIDAK TERIMA DI KENAKAN P2TL KONDISI PERSIL KOSONG, MOHON BANTU KONFIRMASI KE PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.VITA",
                    "waktu_lapor": "01/02/2023 10:10:03",
                    "waktu_recovery": "01/02/2023 10:36:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5223020100541",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52001,
                    "nama_ulp": "ULP KUDUS KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUR FAIZ ",
                    "alamat_pelapor": "JL KARANG BLOK C NO 3 RT 5 RW 4 KEL JEKULO, KEC. JEKULO, KAB. KUDUS // LOKASI PASAR ",
                    "no_telp_pelapor": "02914246078",
                    "keterangan_pelapor": "PELANGGAN MELAKUKAN REGISTRASI PB DENGAN NOMOR AGENDA : 520019912301279094. PELANGGAN SUDAH MELAKUKAN PEMBAYARAN VIA VA BANK MANDIRI TANGGAL 27/01/2023 PUKUL 00:34.29 DENGAN KODE BOOKING : 8875596000042887  NAMUN PADA DATA TERDAPAT PEMBATALAN PERMOHONAN NAMUN PADA APLIKASI PLN MOBILE TGL 31/01/2023 STATUS BERUBAH PENUGASAN PEMASANGAN INSTALANSI . DAN HARI INI TGL 01/02/2023 PUKUL 10 : 03 STATUS BERUBAH INSTALANSI TERPASANG . PELANGGAN MENGEHDAKI INFORMASI DAN KONFIRMASI TERKAIT PERMOHONANNYA . ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FIANI",
                    "waktu_lapor": "01/02/2023 10:10:27",
                    "waktu_recovery": "01/02/2023 14:20:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5123020100434",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51105,
                    "nama_ulp": "ULP KENJERAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ZUBAIDAH ",
                    "alamat_pelapor": "JL DUKUH BULAK BANTENG NO 180 RT - RW - KEL BULAK BANTEMG KEC KENJERAN KOD SURABAYA/ ADA TULISAN UD SUMBER HIDAYAH, SEBELAH BAHAN BANGUNAN, GG SEBELAH SUROPATI 7",
                    "no_telp_pelapor": "087833593191",
                    "keterangan_pelapor": "MOHON GESER APP TERKAIT RENOVASI. NIK PEMILIK 3578175008820007",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.NURUL",
                    "waktu_lapor": "01/02/2023 10:11:02",
                    "waktu_recovery": "01/02/2023 10:16:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K1223020100095",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIA",
                    "alamat_pelapor": "JL BANTU BELAH 2 PERUM ALYA RESIDENCE NO 9  RT 0 RW 0 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN ",
                    "no_telp_pelapor": "081370937374",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA POSISI APP TERLALU DIDALAM PERSIL MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. MOHON UNTUK MENGHUBUNGI KE NO TELP (081315036330) PELANGGAN PERNAH LAPOR DENGAN NO : K5423012202926, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.MARTINA",
                    "waktu_lapor": "01/02/2023 10:12:10",
                    "waktu_recovery": "01/02/2023 10:28:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020100543",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "326938",
                    "nama_pelapor": "BP TEGUH ",
                    "alamat_pelapor": "JL PANGKALAN ASEM RAYA NO 5- RT-5 / RW-2 KEL CEMPAKA PUTIH BARAT KEC CEMPAKA PUTIH BARAT JAKPUS // SEBELAH GD RAJAWALI ELEKTRONIK ",
                    "no_telp_pelapor": "6285888113119",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER SR PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN: 541102415472",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.IKA",
                    "waktu_lapor": "01/02/2023 10:13:09",
                    "waktu_recovery": "01/02/2023 11:05:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020100549",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AAN ARDIANSYAH",
                    "alamat_pelapor": "JLN RAYA BUARAN TIMUR KP BUARAN TIMUR  NO. 12  RT-12 / RW-4 KEL JELUPANG KEC SERPONG UTARA KOTA TANGERANG SELATAN >> DEKAT DENGAN MASJID",
                    "no_telp_pelapor": "6287820502695",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN. VKRN 43(2341 3012 8242 6794 5572). SISA 200 KWH. PTL MENYALA. INFO PELANGGAN BELUM ADA PETUGAS YANG DATANG. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.RIVA",
                    "waktu_lapor": "01/02/2023 10:14:36",
                    "waktu_recovery": "01/02/2023 10:46:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100550",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "09040416",
                    "nama_pelapor": "IBU KRISTINA",
                    "alamat_pelapor": "PERUMAHAN KENDANGSARI JL KENDANGSARI BLOK H NO.44 GG 4 TENGGILIS JAYA KEL.KENDANGSARI KEC. TENGGILIS MEJOYO KOTA SURABAYA >> DEKAT DENGAN MI KOBER ",
                    "no_telp_pelapor": "087888882604",
                    "keterangan_pelapor": "TANGGAL 01/02/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BTN MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.CYNTHIA",
                    "waktu_lapor": "01/02/2023 10:15:22",
                    "waktu_recovery": "01/02/2023 10:45:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020100446",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BU DEWI ",
                    "alamat_pelapor": "PR TAMAN ASRI BLOK G1 NO 12 RT02 RW012 KEL GAGA KEC LARANGAN KOTA TANGERANG :: DEKAT MASJID AL HIDAYAH  ",
                    "no_telp_pelapor": "082114219288",
                    "keterangan_pelapor": "PELANGGAN DI ID METER 32023868410 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DI LOKET PPOB DAN MBANKING DENGAN KETERANGAN MELEBIHI BATAS PEMBELIAN TOKEN , PADAHAL CEK DI SISTEM PRABAYAR (P2APST) YBS SEHARUSNYA SUDAH BISA MELAKUKAN PEMBELIAN TOKEN KARENA SAAT INI SUDAH TGL 01/02/2023 . SISA PULSA 70 KWH. MOHON DIBANTU \\n\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RATIH",
                    "waktu_lapor": "01/02/2023 10:15:31",
                    "waktu_recovery": "01/02/2023 12:02:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5123020100448",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51146,
                    "nama_ulp": "ULP GEDANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUSPITA",
                    "alamat_pelapor": "JL RY BAYPASS JUANDA NO.12 RT-18 RW-7 KEL PABEAN KEC. SEDATI KAB. SIDOARJO / DERETAN 100M SETELAH SMK PENERBANGAN DARMA WIRAWAN ",
                    "no_telp_pelapor": "082258585558",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN RENOVASI, NO KTP 3301025011930004 ATAS NAMA IBU NURYANTI PUSPITA SARI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DEVA",
                    "waktu_lapor": "01/02/2023 10:16:29",
                    "waktu_recovery": "01/02/2023 12:37:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K1223020100098",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12200,
                    "nama_up3": "UP3 BINJAI",
                    "id_ulp": 12203,
                    "nama_ulp": "ULP BINJAI BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERWIN",
                    "alamat_pelapor": "JL LET UMAR BAKI NO. 500 RT- / RW- KEL SUKARAME KEC BINJAI BARAT KOTA BINJAI",
                    "no_telp_pelapor": "081280081705",
                    "keterangan_pelapor": "SEKITAR 20 HARI YANG LALU PELANGGAN DATANG KE UNIT MENGAJUKAN TD KE DAYA R1/2200 VA, SUDAH MEMBERIKAN SYARAT TD NAMUN SAMPAI SAAT INI PERMOHONAN BELUM DILAKUKAN REALISASI INFO PETUGAS KARENA MATERIAL KOSONG, MOHON HAL TSB PELANGGAN DAPAT DI KONFIRMASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.DIRA",
                    "waktu_lapor": "01/02/2023 10:17:05",
                    "waktu_recovery": "01/02/2023 17:48:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K1423020100159",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14110,
                    "nama_ulp": "ULP KENTEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "JLN. KARYA I PR. VILLA KARYA PERDANA BLOK A NO. 3 RT. 25 KEL. LEBONG GAJAH KEC. SEMATANG BORANG KOTA PALEMBANG.",
                    "no_telp_pelapor": "082272855709",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423020100116, TGL  31/01/23 PROSES MIGRASI (R1/1.300VA - R1T/1.300 VA) MELALUI PLN 123 DENGAN NO AGENDA 141100522301310245 DAN NO KODE PEMBAYARAN 1411017058191. TGL 31/01/23 BP DAN STROOM AWAL TELAH DILUNASI . MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PELANGGAN EX BONGKAR RAMPUNG TERKAIT K1423013100393.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.CAVARINA",
                    "waktu_lapor": "01/02/2023 10:19:07",
                    "waktu_recovery": "01/02/2023 11:15:16",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K2323020100100",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "32151664128",
                    "nama_pelapor": "BP BOBI",
                    "alamat_pelapor": " JL RAYA RENGAS KEL- KEC - KOTA TANGGERANG SLT AC LOKASI DKT KTR POS RENGAS RAYA ",
                    "no_telp_pelapor": "6281953005615",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 32151664128 PTL MENYALA SISA 14.93 KWH NO TOKEN: 1908 6198 0542 4742 9204 DAN 4374 6942 5370 0608 8283 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.JUANITA",
                    "waktu_lapor": "01/02/2023 10:19:32",
                    "waktu_recovery": "01/02/2023 10:36:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100563",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "01107958546",
                    "nama_pelapor": "BP ARIS",
                    "alamat_pelapor": "JL KEMBUNG 5 NO 5 RT-5 / RW-5 KEL PENJARINGAN KEC PENJARINGAN KOTA JAKARTA UTARA. ACUAN SEBRANG RAJA KURING RESTAURANT ",
                    "no_telp_pelapor": "0216910124",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN SETELAH UPDATE VKRN 43, PTL NORMAL. SISA KWH 14 . NOMOR TOKEN 1807 5314 5842 6332 6091 DAN NOMOR TOKEN 2589 4173 9225 0500 4315",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.LINDA",
                    "waktu_lapor": "01/02/2023 10:20:19",
                    "waktu_recovery": "01/02/2023 12:03:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100568",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53742,
                    "nama_ulp": "ULP MUSTIKA JAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK LIJA",
                    "alamat_pelapor": "JL. RAWA BANTENG NO. - KEL.KP RAWA BANTENG KEC.CIKARANG BARAT KOTA BEKASI RT-1 / RW-1  >> DEPAN BIDAN EMA ,, LOKASI DI TUKANG PISANG ",
                    "no_telp_pelapor": "6285710100532",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERDAPAT INFO BLOCKING TOKEN. TETAPI TIDAK ADA PENJELASAN PENYEBABNYA DI P2APST. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.CYNTHIA",
                    "waktu_lapor": "01/02/2023 10:21:43",
                    "waktu_recovery": "01/02/2023 14:26:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Susulan"
                },
                {
                    "no_laporan": "K2323020100101",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SAHARUDIN",
                    "alamat_pelapor": "DN SUKADANA   ",
                    "no_telp_pelapor": "081918426365",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM  19.85 KWH. NM : 32170685732 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.IRMA",
                    "waktu_lapor": "01/02/2023 10:22:05",
                    "waktu_recovery": "01/02/2023 11:25:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100460",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55110,
                    "nama_ulp": "ULP MENGWI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KADEK YOHAN / IBU KENZI  ",
                    "alamat_pelapor": "DN BR UMATEGAL BUDUK No. 0  RT 0 RW 0, BUDUK, MENGWI, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "081246743789",
                    "keterangan_pelapor": "\\\" PELANGGAN PENDAFTARAN PD TARIF  R2T / DAYA 5500 VA KE TARIF R3T / DAYA 7700 VA NOMER AGENDA 551100122301253636 NO REGISTER : 5511015070771 BP LUNAS PADA TGL (25/1/2023), NAMUN HINGGA SAAT INI BELUM REALISASI\\",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.PUSPITASARI",
                    "waktu_lapor": "01/02/2023 10:22:12",
                    "waktu_recovery": "01/02/2023 11:07:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5123020100463",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51103,
                    "nama_ulp": "ULP TANDES",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTRISNO ",
                    "alamat_pelapor": "JL RAYA MANUKAN KULON NO 124 KOTA SURABAYA, ",
                    "no_telp_pelapor": "0315465370",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PEMINDAHAN KABEL SLING KARENA DIKAITKAN PADA PIPA KONSTRUKSI REKLAME, KARENA AKAN ADA PEMBONGKARAN REKLAMENYA.IDPEL 511403824461 A/N PT. WARNA WARNI. MOHON PETUGAS SEGERA KONFIRMASI KE BP JOHAN SECEPATNYA. NO LAPOR SEBELUMNYA K5123013100467 SUDAH ADA PETUGAS DATANG DAN MENGINFORMASIKAN JIKA BERDASARKAN IDPEL MASUK DARMO PERMAI, NAMUN SETELAH DIDATANGI PETUGAS, SEHARUSNYA  MASUK ULP TANDES/ PKL 14.41 PELANGGAN MENGHUBUNGI KEMBALI PETUGAS BLM DATANG (CC.51.ATMOJO)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.NURUL",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_recovery": "02/02/2023 10:26:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020100465",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "000166921",
                    "nama_pelapor": "BP ANAS  ",
                    "alamat_pelapor": "PR  PANJANG JIWO  PERMAI  BLOK 4  NO 9 RT  0 0RW 0 JL  PANJANG JIWO PERMAI  KEL  PANJANG JIWO  KEC TENGGILIS  NEJOYO KOD  SURABAYA  / DEKAT  UBAYA  ",
                    "no_telp_pelapor": "0318782821",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN ADANYA  PERUBAHAN KONSTRUKSI BANGUNAN   NO  KTP  =  3578027107690001 ATAS NAMA   AUFRIEDA ARTSIANA DEWI\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.PUJI",
                    "waktu_lapor": "01/02/2023 10:23:13",
                    "waktu_recovery": "01/02/2023 10:54:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K2323020100102",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14100,
                    "nama_ulp": "ULP RIVAI",
                    "idpel_nometer": "9999999999",
                    "nama_pelapor": "IBU WARNI MAHDI",
                    "alamat_pelapor": "JLN LORONG MANDARAYA GG MANDA  LR PASARAN DIBELAKANG TOKO BUKU ZAKI RT.7/0 NO.0 KEL 18 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG  ",
                    "no_telp_pelapor": "081367288732",
                    "keterangan_pelapor": "TANGGAL01/02/23  TUNGGAKAN REKENING JANUARI 2023  BERIKUT BK TELAH DILUNASI VIA INDOMARET PTL MINTA SEGERA DISAMBUNG (KWH METER BERADA DI LANTAI)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.NURUL",
                    "waktu_lapor": "01/02/2023 10:24:48",
                    "waktu_recovery": "01/02/2023 15:49:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K1223020100104",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51730,
                    "nama_ulp": "ULP BANGKALAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROCHMA",
                    "alamat_pelapor": "TOKO ENDANG RAHMAWATI JL -  DN DOROAGUNG NO - RT - RW - DS KOMPOL  KEC GEGER KAB BANGKALAN ",
                    "no_telp_pelapor": "085101765362",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH  355  KWH .TIDAK ADA PEMBARUAN APP. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.AFRISILA",
                    "waktu_lapor": "01/02/2023 10:25:02",
                    "waktu_recovery": "01/02/2023 13:44:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020100572",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53701,
                    "nama_ulp": "ULP TAMBUN",
                    "idpel_nometer": "000000000000000007615771",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "GRIYA ASRI 2 BLOK G5 NO 40 RT 09/26 SUMBER JAYA TAMBUN SELATAN",
                    "no_telp_pelapor": "0811562274",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 8940, ST APP TGL 01-02-2023= 5696. REK BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. \\n BANGUNAN DIHUNI, BERPAGAR TIDAK TERKUNCI, KWH METER MUDAH DIJANGKAU PETUGAS DATANG, ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FITRIA.LC",
                    "waktu_lapor": "01/02/2023 10:25:39",
                    "waktu_recovery": "01/02/2023 10:46:11",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5223020100575",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52302,
                    "nama_ulp": "ULP SEMARANG BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DWI",
                    "alamat_pelapor": "JL SABIN SARI III NO 26 RT 3 RW 1 KEL RANDUGARUT  KEC TUGU, KOTA SEMARANG JAWA TENGAH>> DEKAT DENGAN KAWASAN INDUSTRI WIJAYA KUSUMA",
                    "no_telp_pelapor": "089523277885",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. PELANGGAN PENDAFTARAN PB 30/01/2023 TARIF/DAYA (R1MT/900).NO REGISTER : 5230212054807.BP LUNAS PADA TANGGAL (PB 30/01/2023). INFO PELANGGAN SEBELUMNYA ADA PETUGAS INFOKAN MASIH MENUNGGU KABEL. NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.RIVA",
                    "waktu_lapor": "01/02/2023 10:27:13",
                    "waktu_recovery": "01/02/2023 11:44:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020100476",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51182,
                    "nama_ulp": "ULP PORONG",
                    "idpel_nometer": "000156331",
                    "nama_pelapor": "BP SUPARDI",
                    "alamat_pelapor": "DN RAWAN               NO 25     RT- 11 / RW- 6 DS TANJEK WAGIR JL MBAH ULUNG KEC KREMBUNG KAB SIDOARJO  ",
                    "no_telp_pelapor": "082233154583",
                    "keterangan_pelapor": "TANGGAL 31/01/2023    PTL DIPUTUS SEMENTARA DAN TANGGAL  31/01/2023   TUNGGAKAN REKENING BULAN JANUARI 2023  BERIKUT BK TELAH DILUNASI  VIA  PC POS \\tBANK BTPN  PTL MINTA DISAMBUNG KEMBALI \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.YULITRI",
                    "waktu_lapor": "01/02/2023 10:27:40",
                    "waktu_recovery": "01/02/2023 13:34:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020100478",
                    "id_uid": 161,
                    "nama_uid": "WILAYAH BANGKA BELITUNG",
                    "id_up3": 163,
                    "nama_up3": "UP3 BANGKA",
                    "id_ulp": 16100,
                    "nama_ulp": "ULP PANGKALPINANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "JL KANTOR GUBERNUR NO 129 KEL BACAL RT 6 RW 2 KEC BUKIT INTAN KOD PANGKAL PINANG, SEBELUM LAMPU MERAH GUBERNUR",
                    "no_telp_pelapor": "0717434890",
                    "keterangan_pelapor": "SISA TOKEN DAYA LAMA BELUM DIKONVERSIKAN KE DAYA BARU UNTUK PELANGGAN NOMOR METER 32199968424 REALISASI PD TGL 18/01/2023. SISA TOKEN DAYA LAMA 247 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.RENTY",
                    "waktu_lapor": "01/02/2023 10:28:38",
                    "waktu_recovery": "01/02/2023 11:33:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5123020100481",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PURNAMA",
                    "alamat_pelapor": "PR CLUSTER PERSADA CURUG BLOK C NO 02 RT 02 RW 14 JL. DIKLATPEMDA KEL SUKABAKTI KEC CURUG KAB TANGGERANG / DEKATA POM BENSIN ARIANA ",
                    "no_telp_pelapor": "081381632126",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 18.70 KWH \\nNO TOKEN : 5672 1727 5253 6164 6441/ TERKAIT K5523020100202 Selesai NAMUN BELUM DITINDAKLANJUTI \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.HIDAYATI",
                    "waktu_lapor": "01/02/2023 10:29:05",
                    "waktu_recovery": "01/02/2023 10:51:08",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1423020100172",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVI ",
                    "alamat_pelapor": "JL PEBAYURAN KP KEDUNG GEDE RT-9 / RW-3 NO 23 KEL KEDUNG WARINGIN KEC KEDUNG WARINGIN KAB BEKASI ",
                    "no_telp_pelapor": "6285694374840",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UP DATE VKRN 43, TOKEN 71946759289791848754, SISA 450 KWH , NO METER 56709269957\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.VERAWATI",
                    "waktu_lapor": "01/02/2023 10:29:19",
                    "waktu_recovery": "01/02/2023 11:14:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100106",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "JL. - KP PENGGARUTAN RT 2 RW 8 NO. 6 KEL. JATI ASIH KEC. TARUNA JAYA KOTA BEKASI DIDEKAT INDOMARET",
                    "no_telp_pelapor": "6285880888141",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN ID. PEL 545101540804 MERASA BELUM MELAKUKAN PELUNASAN REK JANUARI 23. SEMENTARA PADA DATA SISTEM REK BULAN TSB SUDAH DILUNASI TGL 31/01/23. PELANGGAN. JIKA MEMANG SUDAH DILUNASI PETUGAS MOHON DIBERIKAN STRUK PEMBAYARAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.IRMA",
                    "waktu_lapor": "01/02/2023 10:30:41",
                    "waktu_recovery": "01/02/2023 11:41:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5223020100586",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18140,
                    "nama_ulp": "ULP PANAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDESTA",
                    "alamat_pelapor": "JL KUALU  SUKA KARYA  NO 7 RT 3 RW 2 DS TARAI BANGUN KEC TAMBANG KAB KAMPAR // LOKASI : TOKO ADIBA STORE ",
                    "no_telp_pelapor": "082386791168",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN PTL MENYALA  SISA TOKEN 11.28  KWH TIDAK ADA PERUBAHAN NO METER DAN BLOCKING TOKEN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SARI",
                    "waktu_lapor": "01/02/2023 10:31:15",
                    "waktu_recovery": "01/02/2023 10:56:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5223020100590",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_ulp": 51406,
                    "nama_ulp": "ULP PARE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAZAL",
                    "alamat_pelapor": "JL JOMBANG DN KENCONG TENGAH  NO 0   RT-5 / RW-2 KEL KENCONG KEC KEPUNG KAB KEDIRI LOKASI DEKAT MUSHOLA",
                    "no_telp_pelapor": "6285853963331",
                    "keterangan_pelapor": "TERKAIT K5222122500735 MOHON BANTUAN LAYANAN PD DAN RUBAH TARIF. PELANGGAN MENGHENDAKI PD DAN RUBAH TARIF R1MT / 900VA- B1T/2200VA DENGAN ID PELANGGAN: 514060989049 DAN KTP :  3506180510640001. SESUAI INFO PELANGGAN, PELANGGAN SUDAH DATANG KE KANTOR UNIT DAN SUDAH MENYERAHKAN PERSYARATAN. DAN SUDAH DILAKUKAN SURVEY. NAMUN BELUM ADA TINDAKLANJUT. MOHON PELANGGAN DIHUBUNGI PERIHAL TSB.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.IKA",
                    "waktu_lapor": "01/02/2023 10:32:42",
                    "waktu_recovery": "01/02/2023 16:24:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K3223020100139",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32300,
                    "nama_up3": "UP3 KENDARI",
                    "id_ulp": 32320,
                    "nama_ulp": "ULP WUA WUA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMARDI",
                    "alamat_pelapor": "JL SISINGAMANGARAJA NO.0, ANGGOEYA, POASIA, KOTA KENDARI, SULAWESI TENGGARA, DKT MASJID AL MUNAJAT  ",
                    "no_telp_pelapor": "85241509755",
                    "keterangan_pelapor": "PROSES PD  R1/ 1300 - R1/ 2200 DENGAN NO. REGISTER : 3232013037314 TGL.  24 JAN 23   BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 01 FEB 23  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.ASRIANI",
                    "waktu_lapor": "01/02/2023 10:34:48",
                    "waktu_recovery": "01/02/2023 11:19:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5123020100491",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51103,
                    "nama_ulp": "ULP TANDES",
                    "idpel_nometer": "1663401",
                    "nama_pelapor": "BP MOH SUBAGIO",
                    "alamat_pelapor": "JL.  ASEM JAJAR 3  NO. 49  RT 03 RW 3 KEL  TEMBOK DUKUH KEC BUBUTAN KOTA SURABAYA  ",
                    "no_telp_pelapor": "0315341512",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP/GESER APP 511030117611 , DIKARENAKAN \\\" RENOVASI BANGUNAN \\\" (  NO KTP AN  MUH SUBAGIO SEBAGAI PEMOHON YANG DIBERI KUASA  :   3578132107740002 )   . TERIMAKASIH  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ADHISTY",
                    "waktu_lapor": "01/02/2023 10:35:31",
                    "waktu_recovery": "01/02/2023 16:17:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020100495",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51141,
                    "nama_ulp": "ULP DUKUH KUPANG",
                    "idpel_nometer": "002045227",
                    "nama_pelapor": "BP SUGENG",
                    "alamat_pelapor": "JL GAJAH MADA 2 NO 1  RT- 5/ RW-12 KEL SAWONGGALING KEC WONOKROMO SURABAYA , SEBELAH KODAM DEPAN BALAI PRAJURIT KODAM ",
                    "no_telp_pelapor": "081220071183",
                    "keterangan_pelapor": "TANGGAL TIDAK MENGETAUI BULAN JANUARI  PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA BSM, PTL MINTA DISAMBUNG KEMBALI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DIMAS",
                    "waktu_lapor": "01/02/2023 10:36:18",
                    "waktu_recovery": "01/02/2023 19:47:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020100600",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 431,
                    "nama_up3": "UP3 KUPANG",
                    "id_ulp": 43100,
                    "nama_ulp": "ULP KUPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROLIAN UMBU DETA ",
                    "alamat_pelapor": "JL.TOMPO SELAK NO.- RT31/ RW7  KEL OEBUFU KEC.OEBOBO  KOTA KUPANG PROV NTT  >> DEKAT ATM, TERMINAL OEBUBU ",
                    "no_telp_pelapor": "081337315656",
                    "keterangan_pelapor": "MOHON BANTUAN UNTUK DITINDAKLANJUTI PELANGGAN MENGEHENDAKI REGISTRASI PD DARI R1 /1300 V - R1/4500VA ID PEL :431001084017 AKAN TETAPI TERDAPAT KETERANGAN \\\" Id Pel ini masih dalam proses permohonan!\\",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.CYNTHIA",
                    "waktu_lapor": "01/02/2023 10:36:26",
                    "waktu_recovery": "01/02/2023 10:59:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5223020100601",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1403,
                    "nama_up3": "UP3 BENGKULU",
                    "id_ulp": 14600,
                    "nama_ulp": "ULP NUSA INDAH",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAN ARITONANG ",
                    "alamat_pelapor": "JL KEBUN INDAH PERUM GREEN ALFARD BLOK B NO 1/2 RT-44 / RW-9 KEL SUKARAMI KEC SELEBAR KOTA BENGKULU",
                    "no_telp_pelapor": "082179680752",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN : 146005576559",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DEWI_R",
                    "waktu_lapor": "01/02/2023 10:36:36",
                    "waktu_recovery": "01/02/2023 16:15:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K1423020100180",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "36846",
                    "nama_pelapor": "BP HARI ",
                    "alamat_pelapor": "JLN GEBANG KIDUL NO.28 A  RT-1 RW-2 KEL GEBANG PUTIH KEC SUKOLILO  SURABAYA ,DI DEPAN KLINIK",
                    "no_telp_pelapor": "08123294162",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DISAMBUNG LANGSUNG PETUGAS KARENA GANGGUAN SEJAK TANGGAL 11/11/2022 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (DIHUNI)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.TIARA_PRA",
                    "waktu_lapor": "01/02/2023 10:38:58",
                    "waktu_recovery": "01/02/2023 11:37:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100606",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_ulp": 52551,
                    "nama_ulp": "ULP DEMAK",
                    "idpel_nometer": "A1    0078",
                    "nama_pelapor": "BP SARMIN",
                    "alamat_pelapor": "JL SEMARANG DEMAK KM 15  NO 0 RT 3 RW 3 DS  BATU KEC KARANG TENGAH KAB DEMAK JATENG // DEKAT PABRIK BAYGON ",
                    "no_telp_pelapor": "0895393360623",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN DENGAN KETERANGAN MELEBIHI DAYA PTL NYALA SISA TOKEN 13 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FIANI",
                    "waktu_lapor": "01/02/2023 10:38:59",
                    "waktu_recovery": "01/02/2023 12:54:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5123020100506",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 232,
                    "nama_up3": "UP3 BALIKPAPAN",
                    "id_ulp": 23201,
                    "nama_ulp": "ULP BALIKPAPAN UTARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARIO",
                    "alamat_pelapor": "JL SOEKARNO HATTA KM 4 NO- RT- RW- KEL BATU AMPER KEC BALIK PAPAN UTARA KOTA BALIK PAPAN ( DEPAN PEGADAIN) ",
                    "no_telp_pelapor": "0315944397",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN NO TOKEN 0095 0673 8209 7158 0653, KONDISI PTL MENYALA SISA KWH 479.11\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MALASIANINGSIH",
                    "waktu_lapor": "01/02/2023 10:41:03",
                    "waktu_recovery": "01/02/2023 13:00:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100608",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18140,
                    "nama_ulp": "ULP PANAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADRIAN",
                    "alamat_pelapor": "JL GARUDA NO - RT1 RW4 KEL KUBANG JAYA KEC SIAK HULU, KAB. KAMPAR, RIAU// ACUAN BENGKEL ",
                    "no_telp_pelapor": "082286602987",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, PELANGGAN MENGAJUKAN PERMOHONAN PD (B1T/5500-B2/82500). PELANGGAN SUDAH DI KONFIRMASI DARI UNIT BAHWA DAYA TERSEBUT TIDAK TERSEDIA DI UNIT, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER 1814055050601. PELANGGAN MENGHENDAKI PENGEMBALIAN UANG PERMOHONAN. MOHON PELANGGAN DI KONFIRMASI PERIHAL TERSEBUT. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.POPY",
                    "waktu_lapor": "01/02/2023 10:41:35",
                    "waktu_recovery": "01/02/2023 10:56:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5123020100509",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51313,
                    "nama_ulp": "ULP MALANG KOTA",
                    "idpel_nometer": "1246262",
                    "nama_pelapor": "IBU FENI / BU ELI ",
                    "alamat_pelapor": "JL. LETJEN S PARMAN NO.8 RT 0 RW 0. KEL PURWANTORO. KEC BLIMBING. KOTA MALANG. TOKO BESI ANYAR",
                    "no_telp_pelapor": "0341491480",
                    "keterangan_pelapor": "PELANGGAN DATANG KE UNIT PENGAJUAN GESER APP TGL 26/01/2023 MENERIMA NO REGISTER 5131333002631 PEMBAYARAN TGL 26/01/2023 NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RACHMA",
                    "waktu_lapor": "01/02/2023 10:41:27",
                    "waktu_recovery": "01/02/2023 13:28:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K5123020100517",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51141,
                    "nama_ulp": "ULP DUKUH KUPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI  ",
                    "alamat_pelapor": "PR  VILA  BUKIT MAS ZONA  MONAKO 1  JL   ABDUL  WAHAB SIAMIN   NO  0 KEL DUKUH PAKIS   RT 1 RW  7  KEC    DUKUH PAKIS   KOTA  SURABAYA  /   LOKASI  ANTARA  NO 18-19    ",
                    "no_telp_pelapor": "03199014579",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DISAMBUNG LANGSUNG   PETUGAS KARENA GANGGUAN, SEJAK 2 MINGGU  TIDAK   MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI DI GUNAKAN JIKA  SORE HARI    ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.INTAN",
                    "waktu_lapor": "01/02/2023 10:43:10",
                    "waktu_recovery": "01/02/2023 12:36:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5123020100518",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51350,
                    "nama_ulp": "ULP PASURUAN KOTA",
                    "idpel_nometer": "000419143",
                    "nama_pelapor": "BP EDI SUSILA ",
                    "alamat_pelapor": "PR SEKAR INDAH BLOK N    NO  7   JL - KEL SEKARGADUNG KEC PURWOREJO KOD PASURUAN ",
                    "no_telp_pelapor": "081358545552",
                    "keterangan_pelapor": "PERMOHONAN BALIK NAMA \\nIDPEL 513500355206\\nREKENING ATAS NAMA  PONCO SUPRASTYO                                ALAMAT  PR SEKAR INDAH BLOK N    NO  7   JL - KEL SEKARGADUNG KEC PURWOREJO KOD PASURUAN \\n\\nBALIK  NAMA \\nATAS NAMA  EDI SUSILA \\nNO IDENTITAS 3310201712760001",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.YULITRI",
                    "waktu_lapor": "01/02/2023 10:43:20",
                    "waktu_recovery": "01/02/2023 21:08:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K1223020100112",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHTAR ",
                    "alamat_pelapor": "JL PANDAN DURI DN JURANG NADAH NO - RT 2 RW. UPDATE : RW 0 KEL PANDAN DURI KEC TERARA KAB LOMBOK TIMUR. ACUAN : -",
                    "no_telp_pelapor": "087844866119",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 - PTL MENYALA. SISA KWH 2006  KWH .TIDAK ADA PEMBARUAN APP.  TELEPON TERPUTUS. UPDATE CC.32.WAHYUNI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.AFRISILA",
                    "waktu_lapor": "01/02/2023 10:44:03",
                    "waktu_recovery": "01/02/2023 11:25:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100615",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52103,
                    "nama_ulp": "ULP BANTUL",
                    "idpel_nometer": "0859348",
                    "nama_pelapor": "IBU YUYUN ",
                    "alamat_pelapor": "JL WAHID HASYIM DN KERINGAN - 0 RT-4 / RW-8 KEL PALBAPANG KEC BANTUL KOT DIY// KANTOR NOTARIS WIDIANTARA DEPAN KNTOR KPU BANTUL ",
                    "no_telp_pelapor": "02742810304",
                    "keterangan_pelapor": "TANGGAL 30/01/2023. TUNGGAKAN REKENING DESEMBER  BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BNI  MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.AMELIA",
                    "waktu_lapor": "01/02/2023 10:44:01",
                    "waktu_recovery": "01/02/2023 14:53:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Salah Putus "
                },
                {
                    "no_laporan": "K5123020100522",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 231,
                    "nama_up3": "UP3 SAMARINDA",
                    "id_ulp": 23157,
                    "nama_ulp": "ULP SAMARINDA ILIR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LILIK ",
                    "alamat_pelapor": "JL BUKIT ALAYA  / PERUM ALAYA BLOK LD NO 55 RT-70 RW 0  KEL SUNGAI PINANG KEC SAMARINDA UTARA KOTA SAMARINDA  ( DEKAT INDOMARET ) ",
                    "no_telp_pelapor": "08115501088",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT, PELANGGAN ( MEMINTA KEPASTIAN ) TERKAIT PENGADUAN  G5123020100185 DIMANA PETUGAS TLH MENANGANI DAN DIINFOKAN  ADA SPAREPART / KOMPONEN YG HARUS DIGANTI DI APP KEDEPANNYA  ( JL BUKIT ALAYA  / PERUM ALAYA BLOK LD NO 55 RT-70 RW 0  KEL SUNGAI PINANG KEC SAMARINDA UTARA KOTA SAMARINDA   ) NAMUN HARI INI BLM DIGANTI  . \\\"MOHON DIKONFIRMASI KE PELANGGAN TERKAIT JADWAL PERGANTIAN AGAR GANGGUAN TSB TDK TERJADI KEMBALI KEDEPANNYA  ( SISA PULSA = 500 SEKIAN KWH )  . TERIMAKASIH  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ADHISTY",
                    "waktu_lapor": "01/02/2023 10:44:31",
                    "waktu_recovery": "01/02/2023 11:09:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100525",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JAZ",
                    "alamat_pelapor": "PR  JANUR KUNING JL JANUR KUNING BLOK 9  NO 1  RT-2 RW- 1 KEL KELAPA GADING BARAT KEC - ,JAKUT / ",
                    "no_telp_pelapor": "082277173113",
                    "keterangan_pelapor": "TANGGAL31/01/2023  PTL DIPUTUS SEMENTARA/DISEGEL DAN TANGGAL   31/01/2023  TAGIHAN BULAN JANUARI 2023  BESERTA BK TELAH DILUNASI VIA BTN PTL MINTA DISAMBUNG KEMBALI (PELANGGAN MERASA BELUM MELAKUKAN PEMBAYARAN), PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN REKENING JANUARI 2023 DAN PELANGGAN MENANYAKAN CARA  PEMBAYARANNYA  \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.HIDAYATI",
                    "waktu_lapor": "01/02/2023 10:44:58",
                    "waktu_recovery": "01/02/2023 13:47:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K1223020100115",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13200,
                    "nama_up3": "UP3 BUKIT TINGGI",
                    "id_ulp": 13221,
                    "nama_ulp": "ULP BUKITTINGGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IQBAL",
                    "alamat_pelapor": "JL DR.KAMARULLAH NO 80 RT- RW- KL PAKAN KURAI KC GUGUAK PANJANG KOTA BUKITTINGGI,ACUAN LOKASI : DEKAT WARNET E-SPORT",
                    "no_telp_pelapor": "082181900101",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIAN PROSES PERUBAHAN DATA PD (ALAMAT : KL CAMPAGO IPUH KC MANDIANGIN K. SELAYAN) MELALUI PLN MOBILE DENGAN NO AGENDA 132219922301245702 DAN NO REGISTER 1322115020947 . TGL 24/01/2023 BP DAN STROOM AWAL TELAH DILUNASI . DATA YANG SEHARUSNYA ADALAH KL PAKAN KURAI KC GUGUAK PANJANG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.GABRIELLA",
                    "waktu_lapor": "01/02/2023 10:47:20",
                    "waktu_recovery": "01/02/2023 12:28:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Ubah Alamat "
                },
                {
                    "no_laporan": "K5123020100535",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 155,
                    "nama_up3": "UP3 SURABAYA BARAT",
                    "id_ulp": 51162,
                    "nama_ulp": "ULP KARANG PILANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN ",
                    "alamat_pelapor": "JL KEMLATEN GG 6 No.23 RT 0 RW 0 KEL KEBRAON KEC KARANG PILANG SURABAYA ",
                    "no_telp_pelapor": "085777778398",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT KONVERSI TOKEN KARENA PEREMAJAAN APP TGL 20/01/2023 DENGAN SISA PULSA 20.56 KWH KE NO METER BARU 86231806604",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RACHMA",
                    "waktu_lapor": "01/02/2023 10:48:22",
                    "waktu_recovery": "01/02/2023 10:56:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K1223020100117",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13200,
                    "nama_up3": "UP3 BUKIT TINGGI",
                    "id_ulp": 13221,
                    "nama_ulp": "ULP BUKITTINGGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IQBAL",
                    "alamat_pelapor": "JL DR.KAMARULLAH NO 80 RT- RW- KL PAKAN KURAI KC GUGUAK PANJANG KOTA BUKITTINGGI,ACUAN LOKASI : DEKAT WARNET E-SPORT",
                    "no_telp_pelapor": "082181900101",
                    "keterangan_pelapor": "TGL 24/01/2023 PROSES PD (B1T/2.200 VA - B2T / 11000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 132219922301245702 DAN NO REG 1322115020947 . BP DAN STROOM AWAL TELAH DILUNASI  . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.GABRIELLA",
                    "waktu_lapor": "01/02/2023 10:48:42",
                    "waktu_recovery": "01/02/2023 12:28:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5223020100625",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51105,
                    "nama_ulp": "ULP KENJERAN",
                    "idpel_nometer": "50452299",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL GG KEDUNG MANGU SELATAN 4 NO 69 A RT 11  RW 03 KEL SIDOTOPO WETAN KEC KENJERAN KOTA SURABAYA, JATIM. ACUAN MASUK GANG AGAK KEDALAM",
                    "no_telp_pelapor": "0315947898",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGIHAN BULAN FEBRUARI 2023 LEBIH RENDAH DIBANDINGKAN BULAN BULAN SEBELUMNYA. PENGGUNAAN NORMAL NAMUN PETUGAS CATER SETIAP BULAN DATANG ATAU TIDAK PELANGGAN TIDAK MENGETAHUI. STAND ANGKA SAAT MELAPOR 01/02/2023 = 41567 . MOHON PELANGGAN DIKONFIRMASI KARENA PELANGGAN KHAWATIR KEDEPANNYA ADA KELONJAKAN TAGIHAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.LINDA",
                    "waktu_lapor": "01/02/2023 10:50:20",
                    "waktu_recovery": "01/02/2023 11:27:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K3223020100148",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53555,
                    "nama_ulp": "ULP BANDUNG BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN ",
                    "alamat_pelapor": "JL PADJADJARAN DALAM NO 0 RT 5 RW 2 KEL HUSEN SASTRA NEGARA KEC CICENDOL KOTA BANDUNG TEPATNYA ALFAMART ",
                    "no_telp_pelapor": "083820081530",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL NYALA, SISA KWH 932.17\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.RATNA",
                    "waktu_lapor": "01/02/2023 10:52:07",
                    "waktu_recovery": "01/02/2023 11:12:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K3223020100151",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31210,
                    "nama_ulp": "ULP PALU KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JENNY",
                    "alamat_pelapor": "JL. TANJUNG TADA 1 NO. 4 RT 2 RW 1 KEL. LOLU SELATAN KEC. PALU TIMUR KOTA PALU",
                    "no_telp_pelapor": "04514011268",
                    "keterangan_pelapor": "PELANGGAN MEMINTA KOMVERSI TOKEN DARI APP METER LAMA KE APP METER BARU SEBESAR 267.5 KWH DIKARENAKAN APP METER LAMA MENGALAMI KWH BERKALA / PEREMAJAAN. NO METER BARU : 86227781613",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.JUWITA",
                    "waktu_lapor": "01/02/2023 10:53:53",
                    "waktu_recovery": "01/02/2023 11:54:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020100639",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DADIN",
                    "alamat_pelapor": "KP PARUNG BINGUNG JL MASJID AL HUKAMAH NO.39 RT-1 / RW-4 KEL RANGKAPAN JAYA BARU KEC PANCORAN MAS KOTA DEPOK >> DI ISI ULANG GALON",
                    "no_telp_pelapor": "6285781627553",
                    "keterangan_pelapor": "TERKAIT K5523012900102. SEKITAR 1 MINGGU YANG LALU KWH METER DILAKUKAN PENGGANTIAN, TETAPI PELANGGAN ADA PEMBELIAN NO STROOM 61333502722338482778 SENILAI RP.50.000 MENGGUNAKAN NO METER LAMA SEBELUM DIGANTI. MOHON DITINDAKLANJUTI KONVERSI NO STROOMNYA. IDPEL 538712683777 TERKAIT  K5323012700297. SEBELUMNYA TANGGAL 29 JANUARI PETUGAS SUDAH KONFIRMASI VIA WA UNTUK MEMINTA BUKTI TRANSAKSI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUTNYA. MOHON PELANGGAN DIKONFIRMASI KEMBALI MENGENAI KENDALA TSB.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.RIVA",
                    "waktu_lapor": "01/02/2023 10:58:25",
                    "waktu_recovery": "01/02/2023 12:19:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5123020100560",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53701,
                    "nama_ulp": "ULP TAMBUN",
                    "idpel_nometer": "000000000000000007030283",
                    "nama_pelapor": "BP RANA",
                    "alamat_pelapor": "JL VILLA BEKASI INDAH 2 BLOK A 8 NO 6 RT 1 RW 42 KEL SUMBER JAYA KEC TAMBUN SELATAN KAB BEKASI ( DKT GG DEPAN INDOMART) ",
                    "no_telp_pelapor": "08129887859",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (77031),\\nAPP TGL. (01/02/2023) = (77028). KONDISI RUMAH DI HUNI. \\nPETUGAS CATER (JARANG DATANG). TAGIHAN SUDAH DIBAYARKAN 01/02/2023.LETAK KWH TIDAK MUDAH DI JANGKAU",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MALASIANINGSIH",
                    "waktu_lapor": "01/02/2023 11:01:22",
                    "waktu_recovery": "01/02/2023 11:24:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5123020100561",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 143,
                    "nama_up3": "UP3 BOJONEGORO",
                    "id_ulp": 51802,
                    "nama_ulp": "ULP TUBAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SARMIN",
                    "alamat_pelapor": "DN TUNAH  RT-1 RW-2  DS TUNAH  KEC SEMANDING KAB TUBAN // DARI BALAI DESA TUNAH MASUK KE TIMUR SEKITAR 400 M",
                    "no_telp_pelapor": "0881026090097",
                    "keterangan_pelapor": "NO METER 14008818784 KESULITAN BELI TOKEN KETERANGAN GAGAL DAN KETERANGAN KIRIM DIL PREPAID KE P2APST. SISA PULSA SAAT INI 14 KWH . PTL MENYALA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.yunita",
                    "waktu_lapor": "01/02/2023 11:01:24",
                    "waktu_recovery": "01/02/2023 11:07:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020100566",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "01101648275",
                    "nama_pelapor": "IBU WIWIN",
                    "alamat_pelapor": "KK GRY CILEUNGSI BLOK G10   NO   2  JL GANDOANG KEL GANDOANG  KEC CILEUNGSI KAB BOGOR / PR GRAND NUSA INDAH ",
                    "no_telp_pelapor": "081210117702",
                    "keterangan_pelapor": "APP KETERANGAN REJEC. PELANGGAN TIDAK BISA ENTRY TOKEN SETELAH UPDATE VKRN 43,PTL NYALA ,  SISA TOKEN=455 KWH\\nNO TOKEN : 21939940496419067603\\nDILOKASI  BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.HIDAYATI",
                    "waktu_lapor": "01/02/2023 11:04:04",
                    "waktu_recovery": "01/02/2023 11:38:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100568",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51301,
                    "nama_ulp": "ULP LAWANG",
                    "idpel_nometer": "002290503",
                    "nama_pelapor": "IBU LISA",
                    "alamat_pelapor": "JL - PERUM GRIYA HUSADA BLOK A9 NO 1 RT 5 RW 8 KEL SUMBERPORONG KEC LAWANG KAB MALANG // DEKAT MUSHOLAH AL ARIF DAN BALAI RW 8, DEKAT RSJ ",
                    "no_telp_pelapor": "081334519724",
                    "keterangan_pelapor": "TGL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TGL  31/01/2023 TAGIHAN JANUARI TELAH DILUNASI VIA SHOPEEPAY PTL MINTA SEGERA DISAMBUNG. LAPORAN SEBELUMNYA K5123013100187 PELANGGAN SUDAH DATANG KE ULP LAWANG DAN DIMINTA UNTUK MELALUKAN PEMBAYARAN TAGIHAN FEBRUARI 2023. TAGIHAN  FEBRUARI 2023 TELAH DILUNASI VIA SHOPEEPAY PADA TGL  01/02/2023 PUKUL 10.54 (STATUS P2APST SUDAH LUNAS)  MOHON SEGERA DILAKUKAN PENYAMBUNGAN KARENA DILOKASI KHAWATIR BANYAK MAKANAN YANG RUSAK",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SUSANA",
                    "waktu_lapor": "01/02/2023 11:04:50",
                    "waktu_recovery": "01/02/2023 11:52:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020100573",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51103,
                    "nama_ulp": "ULP TANDES",
                    "idpel_nometer": "0988038",
                    "nama_pelapor": "BP DWI IMAM SYAFII",
                    "alamat_pelapor": "JL TAMBANG PRING TIMUR 6 NO 21 RT.6 RW.6 KEL ASEM ROWO KEC ASEM ROWO KOTA SURABAYA :: DEKAT RIU-NET",
                    "no_telp_pelapor": "081217699250",
                    "keterangan_pelapor": "TAGIHAN DES 2022 S.D FEB 2023 MELONJAK , \\nST. AKHIR REKENING FEB 2023 = 17984\\nST. TERCATAT DI ACMT TGL 28/12/2022 = 17984\\nST. TERCATAT DI APP TGL 01/02/2023 = 18019\\nPERSIL DIHUNI . PELANGGAN TIDAK MENGETAHUI PETUGAS CATER RUTIN DATANG / TIDAK, KWH METER AGAK SULIT DIJANGKAU,\\nREKENING FEB 2023 BELUM MUNCUL\\nDI LOKASI TIDAK ADA PENAMBAHAN ALAT LISTRIK DAN JAM NYALA OLEH KARENA ITU MOHON DILAKUKAN PENGECEKAN KELISTRIKAN DILOKASI PELANGGAN ( SEPERTI KEBOCORAN ARUS / GANGGUAN APP METER DLL )\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RATIH",
                    "waktu_lapor": "01/02/2023 11:06:40",
                    "waktu_recovery": "02/02/2023 18:37:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5123020100578",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 142,
                    "nama_up3": "UP3 BANYUWANGI",
                    "id_ulp": 51671,
                    "nama_ulp": "ULP ROGOJAMPI",
                    "idpel_nometer": "2295538",
                    "nama_pelapor": "BP SUPRI ",
                    "alamat_pelapor": "JL BLANGKON PENGKOL NO 0 DN BLANGKON RT 2 RW 3 DS BLANGKON PENGKOL KEC SRONO KAB BANYUWANGI / DEKAT PONDOK DARUL FAHMI ",
                    "no_telp_pelapor": "081240398291",
                    "keterangan_pelapor": "NM 14300347763 PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" , NO TOKEN 3280 8068 1208 9552 4409 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = 27.44 KWH , PTL MENYALA. PELANGGAN MENGHUBUNGI KEMBALI UNTUK MINTA NO LAPOR CC.51.MALASIANINGSIH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RETNO",
                    "waktu_lapor": "01/02/2023 11:08:49",
                    "waktu_recovery": "01/02/2023 14:33:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K3223020100163",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "01103229843",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "JL MANDALA UTARA V NO 10 RT 6/6 KEL TOMANG KEC GROGOL PETAMBURAN JAKBAR (TK KUSUMA JAYA)",
                    "no_telp_pelapor": "085171560631",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101968, PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 24 KWH. NO TOKEN : 5352 3984 5745 1732 9038 DAN 0087 9289 6643 1480 6636 (PELANGGAN MEMINTA KONFIRMASI DI NMR 081291367828) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.ASRIANI",
                    "waktu_lapor": "01/02/2023 11:08:59",
                    "waktu_recovery": "01/02/2023 12:06:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020100673",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18230,
                    "nama_ulp": "ULP BENGKALIS",
                    "idpel_nometer": "",
                    "nama_pelapor": "delimaponsel181@gmail.com",
                    "alamat_pelapor": "DESA PASIRAN , KEC .BANTAN, KAB.BENGKALIS ,PROVINSI. RIAU",
                    "no_telp_pelapor": "082391111728",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN, TAGIHAN REKENING BULAN JANUARI 2023 PELANGGAN TERLAMBAT BAYAR NAMUN SUDAH DI LUNASI TGL 26/01/2023. PETUGAS MELAKUKAN MIGRASI KE PRABAYAR. SAAT INI ID PEL 182301827914 SUDAH BERUBAH STATUS MENJADI PRABAYAR. PELANGGAN TIDAK BERKENAN DIMIGRASI DAN TETAP INGIN MENGGUNAKAN LAYANAN PASCABAYAR. MOHON TINDAK LANJUT. TAGIHAN BULAN FEBRUARI 2023 BELUM DILUNASI KARENA SUDAH BERUBAH MENJADI PRABAYAR",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ROSA.SM",
                    "waktu_lapor": "01/02/2023 11:11:05",
                    "waktu_recovery": "01/02/2023 12:57:39",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Salah membayar Rekening"
                },
                {
                    "no_laporan": "K1423020100212",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUSTAM",
                    "alamat_pelapor": "PR  CIMONE PERMAI JALAN GAMA III BLOK - NO.42 RT.06 RW.08 KEL. CIMONE  KEC. KARAWACI KOTA TANGERANG",
                    "no_telp_pelapor": "0819701458",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN43 ( PTL TIDAK PADAM). ID METER : 14205131023 SISA KWH : 148.41\\nNO TOKEN : 39287759138797142757",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.MURNI",
                    "waktu_lapor": "01/02/2023 11:11:33",
                    "waktu_recovery": "01/02/2023 12:39:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020100684",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52200,
                    "nama_up3": "UP3 PURWOKERTO",
                    "id_ulp": 52201,
                    "nama_ulp": "ULP PURWOKERTO KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANA",
                    "alamat_pelapor": "JL PRAMUKA NO 253 KEL - KEC - KOTA PURWOKERTO TIMUR LOKASI DEKAT RS BUNDA",
                    "no_telp_pelapor": "0281641535",
                    "keterangan_pelapor": "TGL 31/01/2023 PROSES PS (B1T / 5500 VA- LT/13900 VA) DENGAN NO.REGISTER: 5220130025321 TGL 31/01/2023 BIAYA PENYAMBUNGAN DAN BIAYA STROOM PERDANA TELAH DILUNASI VIA LOKET PPOB PS AKAN DIPERGUNAKAN MULAI HARI INI TGL 01/02/2023 PUKUL 06.00 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.YOVITA",
                    "waktu_lapor": "01/02/2023 11:15:43",
                    "waktu_recovery": "01/02/2023 11:34:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Penyambungan Sementara (PS)",
                    "nama_subissuetype": "Proses PS, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5123020100596",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANIEL ",
                    "alamat_pelapor": "PR CITRA GRAND CLUSTER CENTRAL GARDEN BLOK G5  NO 17 KEL JATI KARYA KEC JATI SAMPURNA BEKASI ",
                    "no_telp_pelapor": "0811880082",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN PROMO SUPER EVERYDAY R3/7700 VA, PEMOHON MEMILIKI MOBIL LISTRIK",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WIDYARINI",
                    "waktu_lapor": "01/02/2023 11:17:07",
                    "waktu_recovery": "01/02/2023 11:38:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K3223020100173",
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_up3": 421,
                    "nama_up3": "UP3 JAYAPURA",
                    "id_ulp": 42110,
                    "nama_ulp": "ULP ABEPURA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REFLIN",
                    "alamat_pelapor": "JL RAYA SENTANI P.BULAN NO.80 RT 001 RW 003 KEL HEDAM KEC HERAM KOTA JAYAPURA",
                    "no_telp_pelapor": "811480004",
                    "keterangan_pelapor": "GAGAL PEMBELIAN TOKEN KET.MELEBIHI BATAS KWH, NAMUN SETELAH PENGECEKAN BELUM MELEBIHI BATAS KWH. SISA KWH : 635.62. PTL NYALA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.WAHYUNI",
                    "waktu_lapor": "01/02/2023 11:18:13",
                    "waktu_recovery": "01/02/2023 11:33:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K1223020100135",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18120,
                    "nama_ulp": "ULP SIMPANG TIGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI",
                    "alamat_pelapor": "JL AMPI NO 20 RT-3 / RW-6 KEL AIR DINGIN KEC BUKIT RAYA KOTA PEKANBARU RIAU ACUAN: SIMPANG LAMPU MERAH",
                    "no_telp_pelapor": "081276064518",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN 64484174219507271423 UPDATE VKRN 43/ TIDAK ADA PEMBAHARUAN APP (SISA KWH = 40 KWH)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.JUNIARSYAH",
                    "waktu_lapor": "01/02/2023 11:20:44",
                    "waktu_recovery": "01/02/2023 13:50:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1423020100218",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17100,
                    "nama_ulp": "ULP KARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL.WAY UMPU NO.32 RT 2 RW 2 KEL.PAHOMAN KEC.ENGGAL KOTA BANDAR LAMPUNG. ",
                    "no_telp_pelapor": "0721251822",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. ST AW DES'22 = 49748, ST.AK = 50325, ST.AW JAN'23 = 49748, AK = 50325, REK FEB'23= 50852 ST AK REK FEB'23 = 51520 ST APP TGL 01/02/23 = 51667. REK TELAH DILUNASI . RUMAH DIHUNI DAN BERPAGAR DAN DIKUNCI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.CAVARINA",
                    "waktu_lapor": "01/02/2023 11:20:47",
                    "waktu_recovery": "01/02/2023 13:09:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K1423020100219",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18180,
                    "nama_ulp": "ULP PANGKALAN KERINCI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOGAR SITORUS",
                    "alamat_pelapor": "JL POROS PT BRATASENA NO 35 RT 02 RW 01 DS SIDOMUKTI KEC PANGKALAN KURAS KAB PELALAWAN",
                    "no_telp_pelapor": "082169257700",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 25/10/22 TERJADI GANGGUAN PTL (APP BLANK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERBAIKAN/PERGANTIAN KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.DESKA",
                    "waktu_lapor": "01/02/2023 11:20:50",
                    "waktu_recovery": "01/02/2023 11:34:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K2323020100121",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 231,
                    "nama_up3": "UP3 SAMARINDA",
                    "id_ulp": 23157,
                    "nama_ulp": "ULP SAMARINDA ILIR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJI",
                    "alamat_pelapor": " Jln.OTTO ISKANDARDINATA NO 92D  Kel.SUNGAI DAMA KEC - KOTA SAMARINDA AC LOKASI DPN ERA MART  ",
                    "no_telp_pelapor": "8125301610",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 22110715400 PTL MENYALA SISA 96.08 KWH NO TOKEN: 1679 7922 1184 7589 8679 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.JUANITA",
                    "waktu_lapor": "01/02/2023 11:22:42",
                    "waktu_recovery": "01/02/2023 12:23:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020100708",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52105,
                    "nama_ulp": "ULP WONOSARI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MURYANTO",
                    "alamat_pelapor": "JL -- DSN GEBANG RT 1 RW 1 NO -- KEC SEMANU KEL CANDIREJO KAB GUNUNG KIDUL DIY // DEKAT KANTOR KELUARAHAN ",
                    "no_telp_pelapor": "085654443635",
                    "keterangan_pelapor": "PS NON PELANGGAN SEJAK TANGGAL 2/2/2023 - 8/2/2023 UTK PK 10.00 DAYA 7700 VA\\nEMAIL : -- \\nNO AGENDA : 521050132302010004\\nNO REGISTER : 5210529003237\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ELISABETH",
                    "waktu_lapor": "01/02/2023 11:23:58",
                    "waktu_recovery": "01/02/2023 12:38:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K1423020100226",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1404,
                    "nama_up3": "UP3 JAMBI",
                    "id_ulp": 14300,
                    "nama_ulp": "ULP TELANAI PURA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL ARIFIN",
                    "alamat_pelapor": "JLN.H.LEMAN RT 3 RW 1 KEL.PEMATANG SULUR KEC.TELANAI PURA KOTA JAMBI. RUMAH TINGKAT WARNA PUTIH PAGAR HITAM DI DEPAN MASJID.",
                    "no_telp_pelapor": "081374776912",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KARENA BEBERAPA ANGKA KEYPAD PADA APP PRABAYAR  (2,3,4,6,8 DAN 9) TIDAK BERFUNGSI. SEHINGGA TIDAK DAPAT MELAKUKAN PENGINPUTAN  TOKEN. ID METER . SISA KWH RP 100.000,-",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.CAVARINA",
                    "waktu_lapor": "01/02/2023 11:24:30",
                    "waktu_recovery": "01/02/2023 16:44:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Keypad/lampu indikator pada APP tidak berfungsi"
                },
                {
                    "no_laporan": "K1223020100140",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18140,
                    "nama_ulp": "ULP PANAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANDY SYAHPUTRA",
                    "alamat_pelapor": "UPT LABORATORIUM DINAS LINGKUNGAN HIDUP JL.NAGA SAKTI NO- RT- RW- KEL SIMPANG BARU KEC TAMPAN KOTA PEKANBARU ,ACUAN : DI SAMPING KANTOR BPN",
                    "no_telp_pelapor": "085213846396",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO : K1222122300395, K3222122800124  K5223011700450 K1223011800165.  TGL 09/12/2022 PROSES PB (R3/23.000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181409912212099880 DAN NO REG 1814011135874. TGL 14/12/2022 BP DAN UJL TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. JIKA BELUM DAPAT DIREALISASIKAN PELANGGAN MEMINTA DI BERIKAN SURAT KET UNTUK KE DINAS LINGKUNGAN HIDUP KARENA SETEMPAT KANTOR PEMERINTAHAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.FAHRI",
                    "waktu_lapor": "01/02/2023 11:26:06",
                    "waktu_recovery": "01/02/2023 11:53:25",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020100616",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51304,
                    "nama_ulp": "ULP SINGOSARI",
                    "idpel_nometer": "940776",
                    "nama_pelapor": "BP ANGGA",
                    "alamat_pelapor": "JL MUH HATTA NO 138 RT 9 RW 2 DS PENDEM KEC JUNREJO  KAB BATU, DEKAT PEREMPATAN ARHANUD",
                    "no_telp_pelapor": "082262200064",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH KWH METER KARENA RENOVASI DENGAN NO REG 5130432003818  BIAYA LUNAS TGL 25/01/2023 NAMUN HINGGA SAAT INI BELUM ADA REALISASI, MENGACU K5123012800945 BELUM ADA TINDAK LANJUT",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.RENTY",
                    "waktu_lapor": "01/02/2023 11:26:43",
                    "waktu_recovery": "01/02/2023 13:35:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K1223020100142",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12803,
                    "nama_ulp": "ULP HELVETIA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TORANG ",
                    "alamat_pelapor": "JL GOLF VIEW PERUMAHAN SOPHIE SUITES NO 88Q BLOK - RT/RW -  KEL HELVETIA TENGAH KEC MEDAN HELVETIA KOTA MEDAN \\nACUAN DEKAT KOLAM RENANG GRAHA HELVETIA ",
                    "no_telp_pelapor": "0616620360",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL NYALA) SISA KWH TIDAK DIKETAHUI .NO TOKEN  7061 8219 2714 2230 5785",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.12.hambali",
                    "waktu_lapor": "01/02/2023 11:27:14",
                    "waktu_recovery": "01/02/2023 13:56:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K1623020100002",
                    "id_uid": 161,
                    "nama_uid": "WILAYAH BANGKA BELITUNG",
                    "id_up3": 163,
                    "nama_up3": "UP3 BANGKA",
                    "id_ulp": 16120,
                    "nama_ulp": "ULP MENTOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "KUSON",
                    "alamat_pelapor": "",
                    "no_telp_pelapor": "085267412453",
                    "keterangan_pelapor": "TOLONG GESER KWH KE SISI SAMPING RUMAH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "16120.WAHYUDI",
                    "waktu_lapor": "01/02/2023 11:27:16",
                    "waktu_recovery": "01/02/2023 11:43:29",
                    "jumlah_lapor": 1,
                    "media": "Datang ke Kantor",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K2323020100122",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 233,
                    "nama_up3": "UP3 BERAU",
                    "id_ulp": 23300,
                    "nama_ulp": "ULP TANJUNG REDEB",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "JL CUT NYAK DIEN GG. SETELENG 3 RT 7 KEL RINDING KEC TELUK BAYUR KAB BERAU AC LOKASI MASUK GG , SEKITAR 70 M SEBELAH KIRI RUMAH TAHAP FINISHING ",
                    "no_telp_pelapor": "05542020310",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PENGGESERAN APP METER PELANGGAN DENGAN ID PEL 233000731990 DIKARENAKAN SUDAH SELESAI RENOVASI BANGUNAN , NIK PEMILIK 6473022206920001 (ANDRI GUNAWAN) \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.JUANITA",
                    "waktu_lapor": "01/02/2023 11:27:26",
                    "waktu_recovery": "01/02/2023 11:49:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020100620",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51103,
                    "nama_ulp": "ULP TANDES",
                    "idpel_nometer": "16040",
                    "nama_pelapor": "BP ISMANTO ",
                    "alamat_pelapor": "JL MARGOMULYO PERMAI AG  NO. 11 RT - RW - KEL - KEC - KOTA SURABAYA / DAERAH TANDES ",
                    "no_telp_pelapor": "03199345450",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL  SETELAH UPDATE VKRN 43, SISA 48.60 KWH. PTL  NYALA. DILOKASI (PELANGGAN TIDAK MENGETAHUI) SUDAH ADA / BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO. TOKEN 56193020846971542557 SUDAH SESUAI./LAPORAN DIALIHKAN KE G5123020101107 TERKAIT PELANGGAN KHAWATIR PTL AKAN SEGERA PADAM.CC.51.DARIA ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DWIIDA",
                    "waktu_lapor": "01/02/2023 11:28:05",
                    "waktu_recovery": "02/02/2023 18:38:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100721",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52301,
                    "nama_ulp": "ULP SEMARANG TENGAH",
                    "idpel_nometer": "001234594",
                    "nama_pelapor": "BP UJANARTO",
                    "alamat_pelapor": "JL BATAN MIROTO NO 49-A RT 6 RW 1 KEL MIROTO KEC SEMARANG TENGAH KOTA SEMARANG JATENG",
                    "no_telp_pelapor": "08118012416",
                    "keterangan_pelapor": "MOHON BANTUAN DAN LAYANAN PELANGGAN MENGAJUKAN TURUN DAYA VIA PLN MOBILE (R2T/ 5500VA- R1T/ 2200VA) DENGAN NO REGISTER : 5230115052599 NAMUN BELUM BISA DILAKUKAN PEMBAYARAN KARENA DIAPLIKASI MENUNGGU PERSETUJUAN MANAGER, MOHON PELANGGAN DIKONFIRMASI. TERKAIT K5223012500584 DAN K5223012800455 STATUS SELESAI, HINGGA SAAT INI BELUM ADA TINDAK LANJUT PETUGAS. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NOVIAWATI.SM",
                    "waktu_lapor": "01/02/2023 11:29:38",
                    "waktu_recovery": "01/02/2023 11:41:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K1623020100003",
                    "id_uid": 161,
                    "nama_uid": "WILAYAH BANGKA BELITUNG",
                    "id_up3": 163,
                    "nama_up3": "UP3 BANGKA",
                    "id_ulp": 16120,
                    "nama_ulp": "ULP MENTOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "SURYADI",
                    "alamat_pelapor": "KP MENJELANG",
                    "no_telp_pelapor": "085383869421",
                    "keterangan_pelapor": "MOHON FOLLOW UP PERMOHONAN PERUBAHAN DAYA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "16120.WAHYUDI",
                    "waktu_lapor": "01/02/2023 11:30:11",
                    "waktu_recovery": "01/02/2023 11:43:35",
                    "jumlah_lapor": 1,
                    "media": "Datang ke Kantor",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K1223020100143",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12001,
                    "nama_ulp": "ULP MEDAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NATA",
                    "alamat_pelapor": "JL SENTOSA GG ANTARA NO 21 - RT-- / RW-- KEC MEDNA PERJUANGAN KEL SEI KERA HULU KOTA MEDAN DEKAT WARUNG AJENG ",
                    "no_telp_pelapor": "0614140747",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PEMUTIHAN DATA. TGL 30/01/23 TELAH DILAKUKAN ADAYA PENGADUAN DENGAN NO AGENDA 120010562301306187 , NAMUN PADA DATA PLN 123 PROSES PERMOHONAN DALAM TAHAP PDL AWAL (TGL 30/01/23 ) SEHINGGA PELANGGAN TIDAK DAPAT MENGAJUKAN PROSES PD (R1 / 450VA - R1 /900 VA)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.MARTINA",
                    "waktu_lapor": "01/02/2023 11:31:23",
                    "waktu_recovery": "01/02/2023 12:57:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K1423020100236",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJRI ",
                    "alamat_pelapor": "JL.PADAT KARYA LR.MANGGA PR.SURYA ALAM 9 BLOK F NO.8 RT.3/1 KL.TALANG JAMBE KC.SUKARAME PALEMBANG",
                    "no_telp_pelapor": "08117037817",
                    "keterangan_pelapor": "INFO LAYANAN PROSES PS (L/ 5500 VA) DENGAN NO AGENDA 141200132302010001 DAN KODE PEMBAYARAN 1412030006304 UNTUK 3 HARI TGL 3-5  FEBRUARI 2023 . JAM PELAKSANAAN 15.00 WIB PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL .\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.PUTRI",
                    "waktu_lapor": "01/02/2023 11:31:56",
                    "waktu_recovery": "01/02/2023 15:59:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K1223020100144",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RASTA",
                    "alamat_pelapor": "JL. GEMALATIK NO. 0 RT 18 RW 06 KEL. PASIR KONCI KEC. CIKARANG SELATAN KOTA BEKASI DIDEKAT POS POLISI GEMALATIK",
                    "no_telp_pelapor": "087804051113",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 50.99 KWH. NO TOKEN :  60813638350743020668",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.IRMA",
                    "waktu_lapor": "01/02/2023 11:32:43",
                    "waktu_recovery": "01/02/2023 13:27:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020100734",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32800,
                    "nama_up3": "UP3 BAUBAU",
                    "id_ulp": 32830,
                    "nama_ulp": "ULP MAWASANGKA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK ARFAN",
                    "alamat_pelapor": "ALAMAT APAKAH SESUAI JL. POROS LOMBE NO.10, WALIKO, GU, KAB. BUTON TENGAH, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082230228177",
                    "keterangan_pelapor": "PROSES PB (R1T/900 VA) DENGAN NO REGISTER 3283012024959, BIAYA PENYAMBUNGAN TELAH DILUNASI TGL 15/12/22. TERDAPAT STATUS PEMBATALAN, PELANGGAN TIDAK MENGAJUKAN PEMBATALAN. MOHON TINDAK LANJUT.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.PRATIWI.SM",
                    "waktu_lapor": "01/02/2023 11:33:55",
                    "waktu_recovery": "01/02/2023 14:40:50",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Restitusi"
                },
                {
                    "no_laporan": "K5223020100735",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31220,
                    "nama_ulp": "ULP KAMONJI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MOEADZ",
                    "alamat_pelapor": "JL JALAN TOTOSI (KOMPLEKS SMK 4), DUYU, TATANGA, KOTA PALU, SULAWESI TENGAH",
                    "no_telp_pelapor": "085241183882",
                    "keterangan_pelapor": "TGL 31/12/2022 PROSES PB (B1T/900VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI/BOOKING 3122012058648. TGL  31/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN\\nPENYAMBUNGAN. PADA STATUS AP2T TERTERA... DAN SESUAI INFORMASI PELANGGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.KHARISMA.SM",
                    "waktu_lapor": "01/02/2023 11:34:11",
                    "waktu_recovery": "01/02/2023 14:14:21",
                    "jumlah_lapor": 1,
                    "media": "Facebook",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020100639",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 543,
                    "nama_up3": "UP3 PURWAKARTA",
                    "id_ulp": 53444,
                    "nama_ulp": "ULP PURWAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "KP CIBARAGALAH  NO.0 RT 0 W 0 DS CIWANGI KEC  BUNGUR SARI KAB. PURWAKARTA  - JAWA BARAT ( JL.  RAYA SADANG )  ",
                    "no_telp_pelapor": "082130534078",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD 900-10.600 R3T ( STUDIO FOTO / B2T ) , SEMPAT DATANG KE RAYON , NAMUN BLM BISA DIDAFTARKAN KALA ITU KARENA MENUNGGU SLO . \\\"INSTALATIR PELANGGAN TELAH MENERBITKAN SLO DAN MEMBANTU PENDAFTARAN VIA PLN MOBILE DIMANA NO AGENDA 534449922301179605 / NO REG 5344415077756 SDH DIBERIKAN , NAMUN TIDAK DISARANKAN MENUNGGU HASIL SURVEY . 31/01/2023 DIINFOKAN KEMBALI BAHWA \\\" DILOKASI TSB  TIDAK BISA DI LAYANI 3 PHASE KARENA KONDISI OVERLOAD  \\\" . MOHON PENJELASAN KE PELANGGAN ATAS STATUS PROSED PD TSB DILOKASI ( PELANGGAN AKAN MELAKUKAN PEMBAYARAN BILA SUDAH DIPASTIKAN BISA / TIDAK  ) .TERIMAKASIH  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ADHISTY",
                    "waktu_lapor": "01/02/2023 11:34:34",
                    "waktu_recovery": "01/02/2023 15:05:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K1423020100237",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "01110170048",
                    "nama_pelapor": "IBU LIANA",
                    "alamat_pelapor": "-KK RK PASAR MODERN PARAMOUNT F-20 KEL CURUG PANGERENG KEC- GADING SERPONG KOTA TANGERANG ",
                    "no_telp_pelapor": "6281511189820",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, PELANGGAN MENGELUHKAN KETIKA MENEKAN KODE 44 ENTER MUNCUL ANGKA 0.03 SEDANGKAN DI METERAN LAIN SELALU 0.00 PELANGGAN KHAWATIR ADA GANGGUAN DI KWH METER NYA DAN INGIN DILAKUKAN PENGECEKAN DAN PELANGGAN MEMINTA PENJELASAN. TERKAIT NO LAPOR K5323013100473",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.NIRMA",
                    "waktu_lapor": "01/02/2023 11:35:21",
                    "waktu_recovery": "01/02/2023 13:08:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5123020100644",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 11,
                    "nama_up3": "UP3 JATINEGARA",
                    "id_ulp": 54410,
                    "nama_ulp": "UP3 JATINEGARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UMBAS",
                    "alamat_pelapor": "JL CAWANG BARU BARAT NO. 26C RT-5 / RW-9 KEC JATINEGARA KEL CIPINANG CEMPEDAK / DEKAT PRAKTER DR SUTANTO",
                    "no_telp_pelapor": "08128148137",
                    "keterangan_pelapor": " PELANGGAN PENGAJUAN PINDAH APP NO LAPOR K5423012704762  SUDAH ADA SURVEY PETUGAS NAMUN BELUM DI BERIKAN INFORMASI TERKAIT APAKAH ADA BIAYA ATAU TIDAK DAN BELUM ADA NO REGISTRASI JUGA DARI PETUGAS APABILA DIKENAKAN BIAYA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WIDYARINI",
                    "waktu_lapor": "01/02/2023 11:36:42",
                    "waktu_recovery": "01/02/2023 16:01:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K2323020100123",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 231,
                    "nama_up3": "UP3 SAMARINDA",
                    "id_ulp": 23157,
                    "nama_ulp": "ULP SAMARINDA ILIR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DENI ",
                    "alamat_pelapor": "JLN PEMUDA 3 BLOK A RT.9/0 NO.34 KEC SUNGAI PINANG KEL TEMINDUNG PERMAI  SMD ",
                    "no_telp_pelapor": "81255991920",
                    "keterangan_pelapor": "TGL 01/02/23 PETUGAS P2TL AN OMI ATAU OPI DTG KELOKASI PELANGGAN UTK MELAKUKAN PENGECEKKAN KWH METER PASKABAYAR SETELAH DILAKUKAN PENGECEKKAN KWH METER (MEMBUKA KWH METER) TIBA-TIBA BERBUNYI DAN PETUGAS TIDAK MEMBERI PENJELASAN , PELANGGAN MEMAKSA PETUGAS TSB UNTUK MELAKUKAN PERBAIKAN NAMUN TIDAK DI GUBRIS OLEH PETUGAS TSB DAN DI ALIHKAN OLEH PETUGAS LAIN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.NURUL",
                    "waktu_lapor": "01/02/2023 11:37:54",
                    "waktu_recovery": "01/02/2023 12:23:25",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Integritas",
                    "nama_subissuetype": "Petugas kurang Sopan "
                },
                {
                    "no_laporan": "K5223020100746",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "113553",
                    "nama_pelapor": "BP HENDRO",
                    "alamat_pelapor": "JL JAGAKARSA RAYA NO 20 A RT-1 / RW-2 KEL CIGANJUR KEC JAGAKARSA JAKARTA SELATAN  // DEKAT MASJID ",
                    "no_telp_pelapor": "0817880082",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5123013100655 MOHON BANTUAN PEMINDAHAN KABEL SR TETANGGA YANG MENGGANGGU RENOVASI BANGUNAN. SUDAH DI LAKUKAN SURVEI OLEH PETUGAS. NAMUN PELANGGAN KEBERATAN UNTUK MELAKUKAN PEMBAYARAN. DAN PELANGGAN KEBERATAN DENGAN ADANYA KABEL LISTRIK YANG MELINTANG DI LOKASI. MOHON PELANGGAN DI KONFIRMASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FATUR",
                    "waktu_lapor": "01/02/2023 11:39:56",
                    "waktu_recovery": "01/02/2023 11:48:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K3223020100184",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 411,
                    "nama_up3": "UP3 AMBON",
                    "id_ulp": 41130,
                    "nama_ulp": "ULP BAGUALA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANDRA",
                    "alamat_pelapor": "JL HALONG ATAS NO - RT - RW - DESA HALONG KEC BAGUALA KOTA AMBON (BELAKANG/ DEKAT  PABRIK COKLAT , RUMAH BAGIAN ATAS , RUMAH PAPAN BERWARNA BIRU, MASUK LORONG ALFAMIDI, RUMAH KELUARGA SITANIA) ",
                    "no_telp_pelapor": "85231136882",
                    "keterangan_pelapor": "PELANGGAN DGN IDPEL ; 411330014055 MELAPORKAN TGL 31/1/23 TUNGGAKAN REK JAN 2023 BERIKUT BK TELAH DILUNASI , PTL MINTA DISAMBUNG KEMBALI (PELANGGAN TDK MENGETAHUI PTL DIPUTUS SEMENTARA ATAU APP DIBONGKAR RAMPUNG)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.ARNITAMI",
                    "waktu_lapor": "01/02/2023 11:39:59",
                    "waktu_recovery": "01/02/2023 13:08:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K2323020100125",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 235,
                    "nama_up3": "UP3 KALIMANTAN UTARA",
                    "id_ulp": 23520,
                    "nama_ulp": "ULP TARAKAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU INDAH SARI",
                    "alamat_pelapor": "JLN.PANTAI AMAL RT 8 8 NO 28 KEL PANTAI AMAL KEC TARAKAN TIMUR KOTA TARAKAN AC LOKASI 500M DARI SD 016",
                    "no_telp_pelapor": "81352693377",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PENGGESERAN APP METER PELANGGAN DENGAN ID PEL 251000508332 DIKARENAKAN RUMAH KOSONG HAMPIR RUBUH , NIK PEMOHON 6473030412650001 (MUHAMMAD ARAS)  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.JUANITA",
                    "waktu_lapor": "01/02/2023 11:41:23",
                    "waktu_recovery": "01/02/2023 12:48:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K1423020100243",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL. PANGKALAN BENTENG PERUM PURI GADING BLOK J NO. 8 KEL. PANGKALAN BENTENG KEC. TALANG KELAPA KAB. BANYUASIN PROVINSI SUMSEL",
                    "no_telp_pelapor": "07115720002",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN BERMAKSUD MENGAJUKAN GESER APP DIKARENAKAN RENOVASI BANGUNAN, DENGAN DATA-DATA SEBAGAI BERIKUT: ID PEL: 141203083258 ATAS NAMA: PURI GADING MAS J8, NO. KTP (PEMILIK): 3573010101810019, ALAMAT: JL. PANGKALAN BENTENG PERUM PURI GADING BLOK J NO. 8 KEL. PANGKALAN BENTENG KEC. TALANG KELAPA KAB. BANYUASIN PROVINSI SUMSEL, NO. TLP: 082177980557. MOHON PELANGGAN DIHUBUNGI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.INDRIANI",
                    "waktu_lapor": "01/02/2023 11:41:51",
                    "waktu_recovery": "01/02/2023 14:59:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020100658",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51140,
                    "nama_ulp": "ULP DARMO PERMAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YULIANTO ",
                    "alamat_pelapor": "JL PR PALMA GRANDIA BLOK K-9 NO 23 RT- RW - KEL SEMEMI KEC BENOWO KOTA SURABAYA / DEKAT RS BDH SURABAYA ",
                    "no_telp_pelapor": "085235862730",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI KE PELANGGAN TERKAIT PELANGGAN KEBERATAN DENGAN ADANYA PPN DI TARIF R3T / 7700 NO METER 32021302941, PELANGGAN SEBELUMNYA PD R2T/3500 KE R3T/7700 PROMO HOME CHARGING MOBIL WULING, PELANGGAN TIDAK DIJELASKAN SECARA DETAIL UNTUK PERBEDAAN PERHITUNGAN BELI TOKEN ANTAR R2T/3500 DAN R3T/7700, PELANGGAN MERASA DIRUGIKAN KARENA PEROLEHAN KWH TIDAK SAMA, PELANGGAN INGIN TURUN DAYA NAMUN HARUS MENUNGGU 1 TAHUN SETELAH REALISASI PD, PELANGGAN INGIN VIRALKAN KASUS TERSEBUT",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SHALLYS",
                    "waktu_lapor": "01/02/2023 11:42:39",
                    "waktu_recovery": "01/02/2023 13:32:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5123020100660",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56120,
                    "nama_ulp": "ULP CILEGON",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD FAUZI SE",
                    "alamat_pelapor": "JL- PR CITRA GARDEN BMW BLOK LB6 NO 27 RT- RW- KEL- KEC TOYOMERTO KAB SERANG ACUAN:- ",
                    "no_telp_pelapor": "082217533336",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA BELI TOKEN KETERENGAN PEMBATASAN PEMBELIAN TOKEN. SISA KWH 25.82 . MOHON BANTUANNYA ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MALASIANINGSIH",
                    "waktu_lapor": "01/02/2023 11:43:30",
                    "waktu_recovery": "01/02/2023 12:01:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K1423020100246",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51750,
                    "nama_ulp": "ULP KETAPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUNASIR ",
                    "alamat_pelapor": "TOKO RESTI CELL JL RAYA KETAPANG KELOMPEK NO.0 RT.0 RW.0 DUSUN SUMBER KENANGA DESA KETAPANG BARAT KEC. KETAPANG KAB. SAMPANG, DEKAT APOTEK DOA IBU ",
                    "no_telp_pelapor": "6285707208090",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFORMASI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN NOMINAL DI ATAS RP 15.000,-. PADA P2APST  TIDAK TERTERA BLOKING PEMBELIAN. DENGAN NO METER=56203164928. SISA KWH=25.23 KWH. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.RIKA",
                    "waktu_lapor": "01/02/2023 11:44:35",
                    "waktu_recovery": "01/02/2023 14:49:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5123020100666",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51356,
                    "nama_ulp": "ULP PROBOLINGGO",
                    "idpel_nometer": "00074963",
                    "nama_pelapor": "IBU ENDANG MARIANI  ",
                    "alamat_pelapor": "JL ARIF RAHMAN HAKIM GG SERUNI NO  4 RT- 3 RW 1  KEL TISNONEGARAN KEC KANIGARAN KOD PROBOLINGGO  / SAMPING MASJID ",
                    "no_telp_pelapor": "082335238057",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK 4 BULAN LALU MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.NURUL",
                    "waktu_lapor": "01/02/2023 11:45:41",
                    "waktu_recovery": "01/02/2023 13:53:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5123020100669",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51104,
                    "nama_ulp": "ULP PERAK",
                    "idpel_nometer": "005373892",
                    "nama_pelapor": "IBU ALIM",
                    "alamat_pelapor": "JL SIMOLAWANG 2 NO 36 RT 6 RW 9 KEL SIMOKERTO KEC SIMOKERTO SURABAYA ",
                    "no_telp_pelapor": "082141219535",
                    "keterangan_pelapor": "TANGGAL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 TELAH DILUNASI VIA COUNTER PTL MINTA DISAMBUNG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MARINI",
                    "waktu_lapor": "01/02/2023 11:46:13",
                    "waktu_recovery": "01/02/2023 13:21:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020100764",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52500,
                    "nama_up3": "UP3 CILACAP",
                    "id_ulp": 52504,
                    "nama_ulp": "ULP KEBUMEN",
                    "idpel_nometer": "000292360",
                    "nama_pelapor": "BP PAMODI HARJO",
                    "alamat_pelapor": "JL - RT 2 RW 2 NO - KEL KAMBANG SARI  KEC ALIYAN KAB  KEBUMEN //  KANTOR BALAIDESA KE UTARA 300 M ",
                    "no_telp_pelapor": "6285743922790",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. KWH METER TIDAK BERPUTAR SEJAK 1 BULAN . STAND AKHIR 48411. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.IKA",
                    "waktu_lapor": "01/02/2023 11:46:39",
                    "waktu_recovery": "01/02/2023 12:21:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100673",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANAN",
                    "alamat_pelapor": "JL - NO 195 KP JARA COSTA KEL SUKADANAU RT 6 RW 4 KEC CIKARANG BARAT KAB BEKASI, DEKAT PT INDOFOOD",
                    "no_telp_pelapor": "081290409790",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 22130813128 KESULITAN BELI TOKEN DENGAN KETERANGAN YANG MUNCUL DITEMPAT PEMBELIAN \\\"NOMOR SALAH\\\" DAN 'KETERANGAN \\\"PEMBLOKIRAN LAYANAN PEMBELIAN TOKEN'' DI APLIKASI P2APST . SAAT INI SISA TOKEN= 0 KWH. PADA DATA AP2T TERDAPAT INFO ANGSURAN P2TL NAMUN TIDAK TERBIT NO REGISTER",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.RENTY",
                    "waktu_lapor": "01/02/2023 11:48:20",
                    "waktu_recovery": "01/02/2023 14:04:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K1223020100154",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12803,
                    "nama_ulp": "ULP HELVETIA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SERBAGUNA GG BERINGIN NO 6 B RT-- / RW-- KEL HELVETIA KEC LABUHAN DELI KAB DELI SERDANG SUMUT ACUAN: ZIPUR",
                    "no_telp_pelapor": "081396935937",
                    "keterangan_pelapor": "Tgl 30/01/23 TUNGGAKAN REK JAN'23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. KONDISI RUMAH KOSONG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.JUNIARSYAH",
                    "waktu_lapor": "01/02/2023 11:48:46",
                    "waktu_recovery": "01/02/2023 15:17:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K1423020100251",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22120,
                    "nama_ulp": "ULP BANJARBARU",
                    "idpel_nometer": "14044610047",
                    "nama_pelapor": "IBU ISMAWATI",
                    "alamat_pelapor": "JL PURNAWIRAWAN PALAM TUNGGAL NO - RT 06 RW 02 KEL: PALAM KEC: CEMPAKA KOTA BANJAR BARU, KALIMANTAN SELATAN. LOKASI : SESUDAH SDN 3 PALAM",
                    "no_telp_pelapor": "6285753671101",
                    "keterangan_pelapor": "MOHON BANTUAN PENGGESERAN APP, INFO PELANGGAN POSISI APP TSB SAAT INI PENARIKAN KABELNYA TERKENA POHON. DENGAN NIK KTP PEMILIK 6372035505800001 A/N ISNAWATI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.TITIN",
                    "waktu_lapor": "01/02/2023 11:49:27",
                    "waktu_recovery": "01/02/2023 15:07:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020100677",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUSNI",
                    "alamat_pelapor": "JL WONOREJO III NO 2 RT 1 RW 1 KEL WONOREJO KEC RUNGKUT SURABAYA/ DEKAT MASJID AT TAQWA DAN KELURAHAN WONOREJO",
                    "no_telp_pelapor": "081331152429",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN ADA RENOVASI, DENGAN NO KTP 3174042507860008 AN HUSNI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ASTUTIK",
                    "waktu_lapor": "01/02/2023 11:49:45",
                    "waktu_recovery": "01/02/2023 13:02:25",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020100772",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12801,
                    "nama_ulp": "ULP MEDAN TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRUL  ",
                    "alamat_pelapor": "JL KEDUNG PDSI NO.1 MEDAN ESTATE  RT 00 RW 00 KEL - KEC PERCUT SEI TUAN KAB DELI SERDANG // DKT GEDUNG PBSI ",
                    "no_telp_pelapor": "0616615628",
                    "keterangan_pelapor": "PELANGGAN MEMOHON PADA TGL 2-4 JANUARI 2023 UNTUK TIDAK DIPADAMKAN. DIKARENAKAN PELANGGAN TERDAPAT ACARA YANG MEMBUTUHKAN LISTRIK",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FATUR",
                    "waktu_lapor": "01/02/2023 11:49:55",
                    "waktu_recovery": "01/02/2023 13:43:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020100679",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 154,
                    "nama_up3": "UP3 SITUBONDO",
                    "id_ulp": 51650,
                    "nama_ulp": "ULP PANARUKAN",
                    "idpel_nometer": "1037406",
                    "nama_pelapor": "BP HASIM",
                    "alamat_pelapor": "JL PASIRIAN RT 1 RW 2 KEL PANARUKAN KEC PANARUKAN KAB SITUBONDO / DEKAT TOWER ",
                    "no_telp_pelapor": "085335865212",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN NM 45072631760 MELALUI PPOB DENGAN KET KWH MELEBIHI BATAS PEMBELIAN,SISA TOKEN 21.88  KWH (PTL MENYALA) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WIDYARINI",
                    "waktu_lapor": "01/02/2023 11:50:13",
                    "waktu_recovery": "01/02/2023 13:54:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5123020100680",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_ulp": 51403,
                    "nama_ulp": "ULP TULUNGAGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARDIAN",
                    "alamat_pelapor": "JL PANGLIMA SUDIRMAN NO.10 RT-002 RW-003 KEL KENAYAN KEC TULUNGAGUNG KAB TULUNGAGUNG / ATAS CAFE PESAN KOPI PESAN MIE ",
                    "no_telp_pelapor": "08113783190",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN MENGELUHKAN DI LOKASI TERSEBUT SERING PADAM, SAAT INI KONDISI LISTRIK PADAM, (PELANGGAN SUDAH DIJELASKAN ADANYANYA PEMADAMAN PERBAIKAN KONSTRUKSI DAN PEMASANGAN KABEL SUTM 20 KV ESTIMASI 09:00 - 16:00) NAMUN PELANGGAN MEMINTA SUPAYA PEMADAMAN TIDAK SAMAPI DENGAN PUKUL 16.00, MOHON KONFIRMASI SECEPATNYA KE PELANGGAN, PELANGGAN MENGANCAM AKAN MELAPOR KE BP ERIK TOHIR DAN BP JOKOWI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DWIIDA",
                    "waktu_lapor": "01/02/2023 11:50:24",
                    "waktu_recovery": "02/02/2023 06:03:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K3223020100191",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53732,
                    "nama_ulp": "ULP BABELAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERU ",
                    "alamat_pelapor": "JL.PANJIBUWONO   GG 1 PR PANJIBUWONO RESIDENCE BLOK CS7 NO. 26 KEL. - KEC.BABEKASI KAB. BEKASI ",
                    "no_telp_pelapor": "6285711961996",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH.PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 537320946308 DAN NIK 3172032401860001",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.ASRIANI",
                    "waktu_lapor": "01/02/2023 11:53:25",
                    "waktu_recovery": "01/02/2023 13:26:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K1423020100259",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17150,
                    "nama_ulp": "ULP SUTAMI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MULYADI",
                    "alamat_pelapor": "JL. SERDANG NO. - RT 01 RW 02 KEL. SERDANG KEC. TANJUNG BINTANG KAB. LAMPUNG SELATAN PROVINSI LAMPUNG (DI SAMPING PT. RAFLES BUMI INDAH DAN DI DEKAT MUSHOLA NURL AMAL)",
                    "no_telp_pelapor": "0721350411",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23= 86.905, ST AK REK FEB 23= 87.005, ST APP TGL 01/02/23= 86.903. REK BELUM DILUNASI. RUMAH DIHUNI SEJAK 2 BULAN TERKAHIR DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU. PETUGAS CATER RUTIN DATANG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.INDRIANI",
                    "waktu_lapor": "01/02/2023 11:55:45",
                    "waktu_recovery": "01/02/2023 12:03:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K1423020100260",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12100,
                    "nama_up3": "UP3 PEMATANG SIANTAR",
                    "id_ulp": 12101,
                    "nama_ulp": "ULP SIANTAR KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JLN. ERCIS BAWAH KEL. TOMOAN KEC. SINTAN TIMUR KOTA PEMATANG SIANTAR. SEBELAH TK PAUD, SETEMPAT PEMAKAMAN. ",
                    "no_telp_pelapor": "62817747500",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN NO METER 56907983029 DAN SISA KWH 35,10. \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.PUTRI",
                    "waktu_lapor": "01/02/2023 11:56:32",
                    "waktu_recovery": "01/02/2023 12:29:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K3223020100193",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMBRON ",
                    "alamat_pelapor": "JL PETAMBURAN III GG PAKSI  NO 36 RT 6 RW 3 KEL PETAMBURAN KEC TANAH ABANG KOTA JAKARTA PUSAT ACUAN:-",
                    "no_telp_pelapor": "6285780480844",
                    "keterangan_pelapor": "MOHON PENANGANAN SISA KWH, TIDAK BERKURANG, PTL NYALA, SISA KWH: 32.51 KWH SEJAK JANUARI 2023, TERKAIT LAPORAN: K5523013000275",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.RATNA",
                    "waktu_lapor": "01/02/2023 11:57:38",
                    "waktu_recovery": "01/02/2023 14:37:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5223020100792",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "14025042897",
                    "nama_pelapor": "BP SUGENG",
                    "alamat_pelapor": "JL - KP KUMENDAMAN MJ2 NO 477 RT-22 / RW-6 KEL SURYODININGRATAN KEC MANTRIJERON KOTA YOGYAKARTA LOKASI DEPAN SEKOLAH TAMAN DEWASA KUMENDAMAN ",
                    "no_telp_pelapor": "0274379091",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN, PTL NYALA, NO TOKEN:  1442 5597 2332 1601 8537 R1T / 2200",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NURUL",
                    "waktu_lapor": "01/02/2023 11:57:59",
                    "waktu_recovery": "01/02/2023 13:57:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020100694",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "1489457",
                    "nama_pelapor": "BP SHRI WIDIJATMOKO",
                    "alamat_pelapor": "PR BENDUL MERISI SELATAN 1 NO 35 JL BENDUL MERISI SELATAN KEL BENDUL MERISI KEC WONOCOLO SURABAYA",
                    "no_telp_pelapor": "03199840098",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 80 \\n14126400859516801012, TIDAK ADA PETUGAS MELAKUKAN PEMBARUAN APP METER.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MARINI",
                    "waktu_lapor": "01/02/2023 11:59:29",
                    "waktu_recovery": "01/02/2023 13:05:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100801",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TANTI",
                    "alamat_pelapor": "JL WONOGIRI KEL MABAR HILIR NO - RT-- / RW-- KEC MEDAN DELI KOTA MEDAN SUMUT ACUAN: GG AMAL 4",
                    "no_telp_pelapor": "089652161260",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100113 BELUM ADA PENANGANAN, TIDAK DAPAT INPUT TOKEN 60427983528423876648. TIDAK ADA KETERANGAN BERHASIL ATAU GAGAL DAN KWH TIDAK BERTAMBAH (SISA KWH 2800 KWH).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.YOVITA",
                    "waktu_lapor": "01/02/2023 12:01:34",
                    "waktu_recovery": "01/02/2023 14:23:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020100803",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53861,
                    "nama_ulp": "ULP CITEUREUP",
                    "idpel_nometer": "000000000000000003235213",
                    "nama_pelapor": "BP DONI",
                    "alamat_pelapor": "JL TAMPAK SIRING III NO 10 RT-/RW-, KEL BABAKAN MADANG, KEC -, KAB SENTUL SELATAN // DEKAT JANGGELAN",
                    "no_telp_pelapor": "0818273669",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN FEBRUARI 2023  STAND APP TGL LAPOR 1/2/2023 = 14154. DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER JARANG DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. DAN MOHON BANTUAN PENGIRIMAN INVOICE REKENING BULAN JANUARI LENGKAP KE EMAIL : DONYPUTRAWIDODO@GMAIL.COM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.HERDIANTI",
                    "waktu_lapor": "01/02/2023 12:02:16",
                    "waktu_recovery": "01/02/2023 12:15:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5123020100704",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51311,
                    "nama_ulp": "ULP DINOYO",
                    "idpel_nometer": "8786952",
                    "nama_pelapor": "IBU ALFA",
                    "alamat_pelapor": "JL HIMALAYA BLOK VE NO 4/12 KEL KARANG BESUKI KEC SUKUN KOTA MALANG/ LOKASI DI ALFAMART ",
                    "no_telp_pelapor": "081294670558",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN DENGAN KET GAGAL, PADA DATA TERDAPAT PERUBAHAN NM DARI 14070839452 MENJADI 24221144470, NAMUN TIDAK ADA PERGANTIAN APP. SISA PULSA SAAT INI 412 KWH. PTL NYALA. NO TOKEN 67239895613363132533. PELANGGAN MEMILIKI 5 NO TOKEN YANG TIDAK BISA DIENTRY",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.NURUL",
                    "waktu_lapor": "01/02/2023 12:02:33",
                    "waktu_recovery": "01/02/2023 12:57:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020100705",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA  ",
                    "alamat_pelapor": "JL KEMBANGAN SELATAN NO  59   RT-2 / RW-1 KEL  KEMBANGAN SELATAN KEC  KEMBANGAN KOTA JAKBAR  , DEKAT AYAM BAKAR  SAMIA  ",
                    "no_telp_pelapor": "081317498090",
                    "keterangan_pelapor": "MOHON BANTUAN PULSA PRABAYAR CEPAT HABIS DIKETAHUI SEJAK  2 BULAN YANG LALU  . \\nSISA PULSA: 124 KWH  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MEILISTYA",
                    "waktu_lapor": "01/02/2023 12:02:34",
                    "waktu_recovery": "01/02/2023 13:45:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K2323020100129",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 233,
                    "nama_up3": "UP3 BERAU",
                    "id_ulp": 23300,
                    "nama_ulp": "ULP TANJUNG REDEB",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FERI",
                    "alamat_pelapor": "PR BPD BAROKAH BLOK D NO. 9 JL. AKASIA MANDIRI KEL. SAMBALIUNG KEC. SAMBALIUNG KAB BERAU. ",
                    "no_telp_pelapor": "81331451484",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT DAN KONFIRMASI, PELANGGAN MENGINFORMASIKAN BAHWA TELAH DI LAKUKAN PEMASANGAN TIANG LISTRIK DI HALAMAN RUMAH PELANGGAN TANPA IZIN DAN KONFIRMASI SEBELUMNYA KEPADA PELANGGAN SBG PEMILIK BANGUNAN. PELANGGAN BERKEBERATAN DGN KEBERADAAN TIANG TSB. INFORMASI PELANGGAN SAAT INI BANGUNAN BELUM DI TEMPATI NAMUN PELANGGAN KEBERATAN ADA TIANG LISTRIK DI HALAMAN RUMAHNYA. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.IRMA",
                    "waktu_lapor": "01/02/2023 12:02:53",
                    "waktu_recovery": "01/02/2023 12:45:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020100713",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 437,
                    "nama_up3": "UP3 FLORES BAGIAN BARAT",
                    "id_ulp": 43730,
                    "nama_ulp": "ULP BAJAWA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KRIS ",
                    "alamat_pelapor": "JLN - DS MATALOKO RT 007 RW 004 KEC GOLEWA KAB NGADA ",
                    "no_telp_pelapor": "082335553508",
                    "keterangan_pelapor": "PELANGGAN INGIN PENDAFTARAN PD R1MT / 900 - R1T / 1300 NAMUN ADA KETERANGAN : ID PEL INI MASIH DALAM PROSES PERMOHONAN ! MOHON KONFIRMASI KE PELANGGAN PERIHAL TERSEBUT. TERIMA KASIH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.NENI",
                    "waktu_lapor": "01/02/2023 12:06:44",
                    "waktu_recovery": "01/02/2023 12:34:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5123020100715",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51358,
                    "nama_ulp": "ULP SUKOREJO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IPUNG",
                    "alamat_pelapor": "DN ALKMAR, LOS NO 11 DS PURWOSARI KEC PURWOSARI KAB PASURUAN :: DI AREA PASAR PURWOSARI \\n",
                    "no_telp_pelapor": "082131675678",
                    "keterangan_pelapor": "PERMOHONAN PS DAYA :  5500 VA . TGL PELAKSANAAN : 01/02/2023 PUKUL : 12.00 WIB, DENGAN NOMER AGENDA  513589932301310223 DAN NO REGISTER  5135830015218 . BP SUDAH LUNAS TGL : 31/01/2023 NAMUN HINGGA SAAT INI BELUM REALISASI > UPDATE LAPORAN JAM  12.10 ,MOHON SEGERA DITINDAKLANJUTI (CC.51.RATIH). \\n\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.HIDAYATI",
                    "waktu_lapor": "01/02/2023 12:06:51",
                    "waktu_recovery": "01/02/2023 13:02:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Penyambungan Sementara (PS)",
                    "nama_subissuetype": "Proses PS, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5223020100817",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAKIH",
                    "alamat_pelapor": "JL SWANTARA   NO.3  RT-9 / RW-5 KEL JATIASIH KEC JATIRAKSA KOTA BEKASI RUMAH WARNA ORANGE DPN RUMAH NO 120",
                    "no_telp_pelapor": "6281574666778",
                    "keterangan_pelapor": "PELANGGAN INFOKAN TGL 01/02/2023 ADA 2 PETUGAS DATANG BONGKAR RAMPUNG APP BAHWA ADA KESALAHAN P2TL AN PETUGAS ALI DAN FEBRIAN (DIBERIKAN KARTU BIRU). KEMUDIAN ADA 2 PETUGAS DATANG LAGI BAHWA PELANGGAN HARUS MEMBAYAR DENDA DENGAN PENAWARAN CALO NOMINAL DENDA LEBIH KECIL.\\n\\nPELANGGAN MEMINTA UNTUK DIKONFRIMASI KARENA MERASA TIDAK MELAKUKAN P2TL DAN KEBENARAN PETUGAS TERSEBUT. KONDISI PTL DISAMBUNG LANGSUNG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DHEVI",
                    "waktu_lapor": "01/02/2023 12:07:11",
                    "waktu_recovery": "01/02/2023 12:31:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5123020100721",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31800,
                    "nama_up3": "UP3 TAHUNA",
                    "id_ulp": 31860,
                    "nama_ulp": "ULP TAGULANDANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA BAWONTONG",
                    "alamat_pelapor": "JL- KP MINANGA LINDONGAN 1 NO - RT -RW - DS MINANGA KEC TAGULANDANG UTARA KAB SIAU TAGULANDANG BIARO/DEPAN RUMAH DINAS DOKTER",
                    "no_telp_pelapor": "082347311056",
                    "keterangan_pelapor": "PELANGGAN ADA KETERAMBATAN PEMBAYARAN TAGIHAN BULAN 01/2023 SUDAH DIBAYAR TGL 31/01/2023 DAN TAGIHAN BULAN 02/2023 SUDAH DIBAYAR TGL 01/02/2023",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WINDYA",
                    "waktu_lapor": "01/02/2023 12:09:32",
                    "waktu_recovery": "01/02/2023 13:16:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Pelanggan berkeberatan dialihkan ke APP Prabayar"
                },
                {
                    "no_laporan": "K1223020100162",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18110,
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM ",
                    "alamat_pelapor": "JL ABDUL RAHMAN HAMID  NO - RT/RW - KEL SAIL KEC TENAYAN RAYA  PKU RIAU \\nACUAN DEKAT JEMBATAN ",
                    "no_telp_pelapor": "07617870947",
                    "keterangan_pelapor": "MOHON DITINDAK LANJUTI. PELANGGAN SEBELUMNYA MENGAJUKAN PS UNTUK PROYEK DAN PELANGGAN INGIN  MENCABUT  APP TSB DIKARENAKAN PROYEK SUDAH SELESAI, NAMUN APP MASIH TERPASANG DI PROYEK TSB. DENGAN NO REG  G22CE17851842 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.12.hambali",
                    "waktu_lapor": "01/02/2023 12:11:29",
                    "waktu_recovery": "01/02/2023 13:47:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K5123020100728",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "318865",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "JL KH SAMID NO.8 KP BUBULAK RT-4  RW-4 KEL BOJONG KULUR KEC GUNUNG PUTRI KAB BOGOR //BELAKANG TK NURUL AMIN RISKI ",
                    "no_telp_pelapor": "081398661836",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56801013667  TANGGAL 01/02/2023 PUKUL 11.00 KESULITAN PEMBELIAN TOKEN DI MBANGKING BCA, COUNTER DAN AGEN PULSA  DENGAN KETERANGAN TERBLOKIR  . SAAT INI SISA KWH = 416KWH. MOHON TINDAK LANJUT DAN KONFIRMASINYA. TERIMA KASIH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SUSANA",
                    "waktu_lapor": "01/02/2023 12:12:27",
                    "waktu_recovery": "01/02/2023 12:51:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5123020100732",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "000000000000803210597475",
                    "nama_pelapor": "IBU YULIA",
                    "alamat_pelapor": "KP PARUNG BINGUNG JL KEADILAN NO 24 RT 4  RW 9 KEL RANGKAPAN JAYA BARU KEC PANCORAN MAS KOTA DEPOK /DEKAT TOKO SEMBAKO AKIM ",
                    "no_telp_pelapor": "081319592098",
                    "keterangan_pelapor": "PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN 01/2023 BESERTA BK TELAH DILUNASI VIA BCA PTL MINTA DISAMBUNG KEMBALI  TERKAIT  :  K5123013100822 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.INTAN",
                    "waktu_lapor": "01/02/2023 12:13:54",
                    "waktu_recovery": "01/02/2023 12:26:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020100736",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53861,
                    "nama_ulp": "ULP CITEUREUP",
                    "idpel_nometer": "000000000000096011094475",
                    "nama_pelapor": "IBU DEA",
                    "alamat_pelapor": "JL TENGSAW NO 15 RT 2 RW 5 KEL BABAKAN KEC CITEUREUP KAB BOGOR / DEPAN TOKO BAJU SERBA 35 ",
                    "no_telp_pelapor": "081213065658",
                    "keterangan_pelapor": "PELANGGAN KESULITAN PEMBELIAN TOKEN NM 45072631760 MELALUI ALFAMART,INDOMARET,PPOB DENGAN KET KWH MELEBIHI BATAS PEMBELIAN,SISA TOKEN 36.71 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WIDYARINI",
                    "waktu_lapor": "01/02/2023 12:15:22",
                    "waktu_recovery": "01/02/2023 13:07:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5123020100737",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51453,
                    "nama_ulp": "ULP JOMBANG",
                    "idpel_nometer": "2640066",
                    "nama_pelapor": "BP RENDI ",
                    "alamat_pelapor": "JL KH WAHID HASYIM NO 136 E  RT-001 / RW-01 KEL JOMBANG KEC JOMBANG KAB JOMBANG ( DKT KODIM) ",
                    "no_telp_pelapor": "082234652897",
                    "keterangan_pelapor": "PELANGGAN MENGELUHKAN TAGIHAN MELONJAK, CC EDUKASI UNTUK PEMAKAIAN SUDAH SESUAI DENGA ANGKA STAND YANG DI CATAT PETUGAS, NAMUN PELANGGAN MINTA AGAR ADA PETUGAS MELAKUKAN PENGECEKKAN. MOHON BANTUANNYA. ANGKA STAND 205122 TGL 01/02/2023 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MALASIANINGSIH",
                    "waktu_lapor": "01/02/2023 12:17:43",
                    "waktu_recovery": "01/02/2023 15:25:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5123020100738",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51311,
                    "nama_ulp": "ULP DINOYO",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGA",
                    "alamat_pelapor": "JL KAWI ATAS NO 36 A RT 7 RW 6 KEL GADING KASRI KEC KLOJEN KOTA MALANG DEPAN PECEL KAWI , TOKO J STORY MALANG ",
                    "no_telp_pelapor": "0341569713",
                    "keterangan_pelapor": "REKENING DIRASA  MELONJAK . 2 BULAN TERAKHIR . STAND AKHIR REKENING (FEBRUARI 2023 ) = (22.282), APP TGL (01/02/2023 ) = ( 22.484), PETUGAS CATER(TIDAK MENGETAHUI RUTIN ATAU TIDAK ), LOKASI PERSIL BERPENGHUNI JIKA PAGI HARI, LETAK APP METER MUDAH DIJANGKAU , TAGIHAN BELUM DILUNASI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MEIGA",
                    "waktu_lapor": "01/02/2023 12:17:52",
                    "waktu_recovery": "01/02/2023 13:37:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5223020100839",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "bilas_aja/bu Diky armanda",
                    "alamat_pelapor": "PERUM VILLA PERMATA BLOK B2 NO 3A PANGKAS RAMBUT, RT/RW 01/16, SINDAR SARI, PASAR KEMIS, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "0895368026540 ",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK FEB/2023 = ST AW 5, ST AK 529. STAND APP 1/2/23 = 661. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR, MUDAH DI JANGKAU KARNA ADA TERUS ORANG RUMAH, RUTIN ). PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT\\nMOHON PELANGGAN DIKONFIRMASI\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DIAH.SM",
                    "waktu_lapor": "01/02/2023 12:18:05",
                    "waktu_recovery": "01/02/2023 12:42:10",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K3223020100200",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAY",
                    "alamat_pelapor": "JL TENJO  NO 9 KP SUKA JATAKE RT-6 / RW 4 DS TENJO KEC TENJO KAB BOGOR . DEKAT SDN TENJO 5",
                    "no_telp_pelapor": "6285718773780",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), NO METER : 14205083109, SISA 506 KWH, NO TOKEN : 24581265607178834152",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.ESTRINA",
                    "waktu_lapor": "01/02/2023 12:18:15",
                    "waktu_recovery": "01/02/2023 14:10:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100741",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 545,
                    "nama_up3": "UP3 SUMEDANG",
                    "id_ulp": 53511,
                    "nama_ulp": "ULP SUMEDANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ROHLI",
                    "alamat_pelapor": "DN CISUMUR NANGERANG, BANTARWARU, TANJUNG, SURIAN, KAB. SUMEDANG, JAWA BARAT. DEKAT  PT SAKO GLOBAL ENGERING  ",
                    "no_telp_pelapor": "081399152409",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB I2/197000 VA    NOMER AGENDA535110512211308758 NO REGISTER 5351111130136 BP LUNAS PADA TGL (12/12/2022 ),  NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MEILISTYA",
                    "waktu_lapor": "01/02/2023 12:19:06",
                    "waktu_recovery": "01/02/2023 16:48:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K1223020100171",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12600,
                    "nama_up3": "UP3 LUBUKPAKAM",
                    "id_ulp": 12613,
                    "nama_ulp": "ULP TANJUNG MORAWA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PETRIK",
                    "alamat_pelapor": "PERUM VISTA MULTI WAREHOSE BLOK A NO 14 JL INDUSTRI  KEL TANJUNG MORAWA B KEC  TANJUNG MORAWA KAB DELI SERDANG SUMUT",
                    "no_telp_pelapor": "06179740011",
                    "keterangan_pelapor": "MENGAJUKAN BERLANGGANAN INVOICE DAN AGAR DIKIRIM KE ALAMAT EMAIL patrickchenn97@gmail.com KARENA PLN MOBILE BELUM VERIFIKASI AKUN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.JUNIARSYAH",
                    "waktu_lapor": "01/02/2023 12:20:14",
                    "waktu_recovery": "01/02/2023 15:57:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Mengajukan Berlanganan Invoice "
                },
                {
                    "no_laporan": "K5123020100743",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51305,
                    "nama_ulp": "ULP KEPANJEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PONIRIN ",
                    "alamat_pelapor": "JL- NO- DN SUMBERSIH DS KEDUNGSALAM RT 56 RW 12 KEC DONOMULYO KAB MALANG/ ARAH PANTAI NGLIYEP KE TIMUR ",
                    "no_telp_pelapor": "085850484023",
                    "keterangan_pelapor": "TANGGAL 27/01/2023 PENGGANTIAN APP DENGAN SISA TOKEN= 19 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 50002329725 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SHALLYS",
                    "waktu_lapor": "01/02/2023 12:20:16",
                    "waktu_recovery": "01/02/2023 12:53:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5123020100745",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 431,
                    "nama_up3": "UP3 KUPANG",
                    "id_ulp": 43100,
                    "nama_ulp": "ULP KUPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP   KEN  ",
                    "alamat_pelapor": "JL JALUR 40 DESA NITNEO NO 8-9 RT.1 RW.1  KEL  BOLO, NITNEO, KEC KUPANG BARAT, KAB. KUPANG, NUSA TENGGARA TIMUR  / DEKAT  PABRIK  BUSA OLIMPIK  DAN DEKAT PATUNG GARUDA  ",
                    "no_telp_pelapor": "082254303175",
                    "keterangan_pelapor": "\\\" PELANGGAN PENDAFTARAN PD  R3T 11000- R3T 16500 NOMER AGENDA  431009922212293624  NO REGISTER : 4310015096237 BP LUNAS PADA TGL (  10/01/2023 ), NAMUN HINGGA SAAT INI BELUM REALISASI\\\"-",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.PUJI",
                    "waktu_lapor": "01/02/2023 12:21:41",
                    "waktu_recovery": "01/02/2023 12:45:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5123020100751",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "000000000000000009436462",
                    "nama_pelapor": "BP SOFYAN HIDAYAT",
                    "alamat_pelapor": "JL BERUANG RAYA D1 NO 31 RT 9 RW 7 KEL CIKARANG PUSAT KEC JAYA MUKTI KOTA CIKARANG LOKASI DEKAT SMA N 1 CIKARANG PUSAT",
                    "no_telp_pelapor": "08118468348",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI 2023) = (26.461), APP TGL. (30/01/2023 ) = (26.161). DAN HARI INI ANGKA STAN METER TGL 01/02/2023 = 26.168 \\nPETUGAS CATER (RUTIN DATANG)  REKENING (BELUM) , LETAK APP METER MUDAH DIJANGKAU, LOKASI BERPENGHUNI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MEIGA",
                    "waktu_lapor": "01/02/2023 12:26:21",
                    "waktu_recovery": "01/02/2023 13:46:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5223020100865",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ASNAH",
                    "alamat_pelapor": "JL RAYA MAU KP SEPATAN NO 38 RT-4 / RW-4 KEL SEPATAN KEC SEPATAN KAB TANGERANG // DEPAN INDOMART SAMPING PR GOLDEN CITY ",
                    "no_telp_pelapor": "087878594220",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN TOKEN. SISA 190 KWH PTL MENYALA. NO TOKEN : 47732067614613252554 VKRN 43 PELANGGAN MENGHUBUNGI KEMBALI (CC.14.EMI) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SARI",
                    "waktu_lapor": "01/02/2023 12:31:13",
                    "waktu_recovery": "01/02/2023 13:15:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100869",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12129,
                    "nama_up3": "UP3 BUKIT BARISAN",
                    "id_ulp": 12902,
                    "nama_ulp": "ULP TIGA BINANGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIMANJORANG / DsimanjorangS ",
                    "alamat_pelapor": "JL KINEPPEN, KINEPPEN, MUNTE, KAB. KARO, SUMATERA UTARA\\n",
                    "no_telp_pelapor": "081376676278",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5423013101001, K5423013106447 BELUM ADA PENANGANAN DAN PETUGA TIDAK MENGHUBUNGI. TGL 09/01/2023 PROSES PB (B1T/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 1290212008724. TGL 13/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEREMAJAAN PDL DAN SESUAI INFORMASI PELANGGAN YBS TELAH DIHUBUNGI PETUGAS NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. BERDASARKAN INFO PELANGGAN PERIHAL P2TL TIDAK TERDAPAT BUKTI DAN PELANGGAN MERASA KEBERATAN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DEVIA.SM",
                    "waktu_lapor": "01/02/2023 12:34:39",
                    "waktu_recovery": "01/02/2023 14:00:22",
                    "jumlah_lapor": 1,
                    "media": "Twitter",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K1223020100181",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12014,
                    "nama_ulp": "ULP MEDAN JOHOR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEVIN ",
                    "alamat_pelapor": "JL MAWAR GG GENTENG NO 1-A RT - RW - KEL SARI REJO KEC MEDAN POLONIA KOTA MEDAN ",
                    "no_telp_pelapor": "085760900601",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA. REK JANUARI 2023  ST. AW =50442 , ST. AK = 50702. REK FABRUARI 2023  ST. AW =50702  , ST. AK = 50702. APP TGL 01/02/2023 =50775 .  RUMAH  DIHUNI. PETUGAS CATAT METER SERING DATANG. APP MUDAH DIJANGKAU. RUMAH BERPAGAR. PADA ACMT 50694. PADA SISTEM 50702 PELANGGAN KHAWTIR TERJADI LONJAKAN\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.AFRISILA",
                    "waktu_lapor": "01/02/2023 12:43:14",
                    "waktu_recovery": "01/02/2023 13:48:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5123020100785",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51103,
                    "nama_ulp": "ULP TANDES",
                    "idpel_nometer": "01100146529",
                    "nama_pelapor": "BP FERY",
                    "alamat_pelapor": "JL MARGO MULYO PERMAI BLOK AH NO.18 RT0 RW0 KEL- KEC- KOTA SURABAYA / LOKASI PERGUDANGAN DI MARGOMULYO PERMAI  ",
                    "no_telp_pelapor": "082240674622",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI MCB METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 03/01/2023 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (TIDAK HUNI) LAPORAN TERKAIT K5123011300923. PELANGGAN MEMINTA DI KONFIRMASI HARI INI TEKAIT KAPAN APP METER DI PASANG KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_lapor": "01/02/2023 12:44:17",
                    "waktu_recovery": "01/02/2023 14:18:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5223020100901",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52103,
                    "nama_ulp": "ULP BANTUL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARI AGUS",
                    "alamat_pelapor": "JL SEWON RT. 06 KEL TIMBULHARJO KEC SEWON KAB BANTUL // DKT PABRIK JAMU SAPTA SARI ",
                    "no_telp_pelapor": "02744351751",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1MT/900  NO REGISTER 5210312116950 BP LUNAS PADA TANGGAL 25/1/2023 PELANGGAN SUDAHMEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SHAVIRA",
                    "waktu_lapor": "01/02/2023 12:49:08",
                    "waktu_recovery": "01/02/2023 14:53:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020100798",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51105,
                    "nama_ulp": "ULP KENJERAN",
                    "idpel_nometer": "85031373",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL POGOT 2 LEBAR  NO 23  RT 4 RW 5 KEL TANAH KALI KEDINDING KEC KENJERAN SURABAYA SEBRANG JL TANAH MERAH ",
                    "no_telp_pelapor": "0318688511",
                    "keterangan_pelapor": "TGL 13/01/2023  PENGGANTIAN APP DENGAN SISA TOKEN= 70.98 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  86226125747 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_lapor": "01/02/2023 12:53:19",
                    "waktu_recovery": "01/02/2023 13:45:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5123020100804",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51105,
                    "nama_ulp": "ULP KENJERAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL POGOT 2 LEBAR  NO 23  RT 4 RW 5 KEL TANAH KALI KEDINDING KEC KENJERAN SURABAYA SEBRANG JL TANAH MERAH ",
                    "no_telp_pelapor": "0318688511",
                    "keterangan_pelapor": "TGL 13/01/2023 MINGGU PENGGANTIAN APP DENGAN SISA TOKEN= 20.13 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  86226126257",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_lapor": "01/02/2023 12:56:41",
                    "waktu_recovery": "01/02/2023 13:45:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5223020100927",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SHINTYAWATY",
                    "alamat_pelapor": "JL ADHI KARYA NO 23 RT 7/5 KEDOYA SELATAN KEBON JERUK JAKARTA BARAT",
                    "no_telp_pelapor": "088296277136",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN. TGL 01/02/2023 DATANG PETUGAS TUSBUNG YG MENYARANKAN PELANGGAN UNTUK MELAKUKAN PEMBAYARAN TAGIHAN BULAN JANUARI 2023, PELANGGAN BERKENAN MELAKUKAN PELUNASAN NAMUN TDK DPT DATANG KE KANTOR KARENA SEDANG BEKERJA, MOHON PELANGGAN DIKONFIRMASI UNTUK MELAKUKAN PEMBAYARAN TANPA HARUS KE UNIT.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.YESSY_N.LC",
                    "waktu_lapor": "01/02/2023 12:58:29",
                    "waktu_recovery": "01/02/2023 14:36:28",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K2323020100139",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 232,
                    "nama_up3": "UP3 BALIKPAPAN",
                    "id_ulp": 23201,
                    "nama_ulp": "ULP BALIKPAPAN UTARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASPIAN",
                    "alamat_pelapor": "PR TAMAN SARI BKT MUTIARA BLOK BR-1 NO 4 RT 14 KEL GN SMD BARU KEC BPN UTR KT BPN KALTIM",
                    "no_telp_pelapor": "811542727",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU DENGAN DAYA2200VA  , PEMOHON MEMILIKI MOBIL LISTRIK. NIK KTP 6471032803730001",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.MIRASUSANTI",
                    "waktu_lapor": "01/02/2023 12:59:51",
                    "waktu_recovery": "01/02/2023 14:48:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5223020100932",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52303,
                    "nama_ulp": "ULP SEMARANG TIMUR",
                    "idpel_nometer": "3522552",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL LUMBUNGSARI III NO 22 RT 5 RW 2 KEL KALICARI KEC PEDURUNGAN KOTA SEMARANG ",
                    "no_telp_pelapor": "081225502065",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK (JANUARI , 2023) = 29257, STAND APP (01/02/2023) = 28789, DATA PENDUKUNG (RUMAH TIDAK DIHUNI DAN PAGAR TERKUNCI). INFO  PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DEWI_R",
                    "waktu_lapor": "01/02/2023 13:02:15",
                    "waktu_recovery": "01/02/2023 13:58:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K3223020100222",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32300,
                    "nama_up3": "UP3 KENDARI",
                    "id_ulp": 32320,
                    "nama_ulp": "ULP WUA WUA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARMAN DAMIN",
                    "alamat_pelapor": "JL POROS DESA PORARA DN 3 DS. PORARA NO.0 RT/RW 0 KEC MOROSI KAB KONAWE. ACUAN : LR DEPAN RUMAH MAKAN SURYA",
                    "no_telp_pelapor": "82217666985",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH. KTP : 7409101007940001. PEMOHON SEBAGAI PEMILIK PERSIL",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.WAHYUNI",
                    "waktu_lapor": "01/02/2023 13:02:57",
                    "waktu_recovery": "01/02/2023 14:35:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K1423020100314",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17120,
                    "nama_ulp": "ULP WAY HALIM",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUNANDAR",
                    "alamat_pelapor": "PR GRIYA DAMAI LESTARI BLK S NO 37 JL-  KEL SUKARAME KEC SUKARAME KOTA BANDAR LAMPUNG, LAMPUNG / DEKAT MUSHOLAH ",
                    "no_telp_pelapor": "085279750132",
                    "keterangan_pelapor": "TGL 22/12/22 PEMBAYARAN PROSES PB (R1MT/ 900 VA) DENGAN NO AGENDA 171209912212211413 DAN NO REG 1712012126619. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT NO.LAPOR K5423013104610",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.NIRMA",
                    "waktu_lapor": "01/02/2023 13:03:14",
                    "waktu_recovery": "01/02/2023 19:58:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020100817",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YONA ",
                    "alamat_pelapor": "PR DELTAMAS ZONA AMERIKA CALGARY BLOK F NO 30  KEL SUKAMAHI KEC CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT ::",
                    "no_telp_pelapor": "085221224636",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB NON PAKET SLO TARIF R1T /2200 VA NO REGISTER 5370312071232. REALISASI PASANG APP METER ± DES 2022, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN SLO SUDAH DISAMPAIKAN KE UPJ, TEKNISI PELANGGAN INFOKAN PERLU DILAKUKAN AKTIVASI DAHULU AGAR PTL DAPAT DINYALAKAN, KARENA KABEL SAMBUNGAN DARI PIHAK DEVELOPER SUDAH TERSAMBUNG, MOHON SECEPATNYA DISAMBUNG. TERKAIT NO LAPOR K5123012800378. STATUS DI PLN MOBILE SELESAI NAMUN BELUM ADA TINDAKLANJUT DI LOKASI .\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RATIH",
                    "waktu_lapor": "01/02/2023 13:05:37",
                    "waktu_recovery": "01/02/2023 13:32:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5123020100819",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31100,
                    "nama_up3": "UP3 MANADO",
                    "id_ulp": 31140,
                    "nama_ulp": "ULP TONDANO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CANDRA",
                    "alamat_pelapor": "JL SETIA BUDI NO -RT - RW -  LIK 2  DS KAMPUNG JAWA KEC TONDANO UTARA KEC MINAHASA /DEKAT MASJID ALFALAH KYI MOJO ",
                    "no_telp_pelapor": "082211915641",
                    "keterangan_pelapor": "TANGGAL 30/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN DESEMBER 2023 BESERTA BK TELAH DILUNASI VIA BRILINK PTL MINTA DISAMBUNG KEMBALI\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_lapor": "01/02/2023 13:05:45",
                    "waktu_recovery": "01/02/2023 13:44:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5123020100825",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51305,
                    "nama_ulp": "ULP KEPANJEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIONO",
                    "alamat_pelapor": "JL CENDRAWASIH NO.- RT-13 RW-6 DS WONOSARI KEC WONOSARI KAB MALANG ",
                    "no_telp_pelapor": "081252501561",
                    "keterangan_pelapor": "(IBU LUPA SOFIA) (JL CENDRAWASIH NO.- RT-13 RW-6 DS WONOSARI KEC WONOSARI KAB MALANG ) DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK (1 BULAN) YANG LALU DENGAN CARA (MEMBUKA SEGEL APP METER), DAN DIDISTRIBUSIKAN UNTUK (DIGUNAKAN SOUND SYSTEM). MOHON IDENTITAS PELAPOR DIRAHASIAKAN SESUAI DENGAN UU PERLINDUNGAN SAKSI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DEVA",
                    "waktu_lapor": "01/02/2023 13:07:39",
                    "waktu_recovery": "01/02/2023 14:20:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5123020100828",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE ",
                    "alamat_pelapor": "JL NANAS GG 7 NO N648 RT - RW - KEL TAMBAKSARI KEC TAMBAKREJO KAB SIDOARJO \\n",
                    "no_telp_pelapor": "03199542610",
                    "keterangan_pelapor": "PELANGGAN KEHILANGAN / LUPA DENGAN NO ID PEL A/N : TIDAK TAHU , DAYA : 2200, TARIF: R1 , ALAMAT IDPEL : JL NANAS GG 7 NO N648 RT - RW - KEL TAMBAKSARI KEC TAMBAKREJO KAB SIDOARJO \\n.MOHON BANTUAN INFORMASI NO ID PEL KE PELANGGAN BESERTA TUNGGAKAN REKENING KARENA PELANGGAN INGIN DIPASANG KEMBALI \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.YULITRI",
                    "waktu_lapor": "01/02/2023 13:08:09",
                    "waktu_recovery": "01/02/2023 14:07:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5123020100831",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "32110902817",
                    "nama_pelapor": "BP YUDHA",
                    "alamat_pelapor": "PR. WISMA SARINADI JL TENIS MEJA BLOK A NO.25KEL. MAGERSAR RT.28 RW6. KEC SIDOARJO KAB SIDOARJO ",
                    "no_telp_pelapor": "08113117778",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PENAMBAHAN KABEL SR DIKARENAKAN RENOVASI BANGUNAN DENGAN NO KTP PELANGGAN 3515084312720005 . MOHON KONFIRMASI DAN TINDAK LANJUT KEPELANGGAN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SUSANA",
                    "waktu_lapor": "01/02/2023 13:11:08",
                    "waktu_recovery": "01/02/2023 14:28:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020100948",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "927518",
                    "nama_pelapor": "IBU SINU",
                    "alamat_pelapor": "JL JANTI GG KRUING NO 25 RT-11  RW-5 KEL DEPOK KEC CONDONGCATUR KAB SLEMAN // DEKAT AAU / TNI AU ",
                    "no_telp_pelapor": "0274627259",
                    "keterangan_pelapor": "TANGGAL  30/01/2023 BERIKUT BK TELAH DILUNASI VIA SHOPEE (BANK SYARIAH BUKOPIN) SAAT INI DILOKASI MASIH ADA SEGEL NAMUN PTL SUDAH DINYALAKAN OLEH PELANGGAN . ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FIANI",
                    "waktu_lapor": "01/02/2023 13:11:22",
                    "waktu_recovery": "01/02/2023 14:50:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K5123020100835",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 543,
                    "nama_up3": "UP3 PURWAKARTA",
                    "id_ulp": 53444,
                    "nama_ulp": "ULP PURWAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ATIN ",
                    "alamat_pelapor": "JL CIKAMPEK PURWAKARTA RT-1 RW-1 KP CILASARI DS CIBENING KEC BUNGUR SARI KAB PURWAKARTA :: DEPAN PABRIK SEPATU BATA . MASUK GANG SAMPING LASATU ",
                    "no_telp_pelapor": "0264212085",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN KELISTRIKAN DI LOKASI. PELANGGAN MERAGUKAN KONDISI BEROPERASINYA APP METER SEJAK KEMARIN TGL 31/01/2023 SORE , DIMANA INDIKATOR MERAH PADAM DAN PULSA TIDAK BERKURANG MESKIPUN ADA PENGGUNAAN, SISA PULSA SAAT INI 42 KWH ( R1T / 1300 VA ) \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RATIH",
                    "waktu_lapor": "01/02/2023 13:13:07",
                    "waktu_recovery": "01/02/2023 15:06:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100953",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DYAH",
                    "alamat_pelapor": "EMERALD TERRACE BINTARO. BLOK F03. KELURAHAN PARIGI, KECAMATAN PONDOK AREN. TANGERANG SELATAN",
                    "no_telp_pelapor": "087887623900",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 4841 8118 6402 0307 5714, 7298 5431 0990 7148 9463, SISA 7753 KWH (R2T / 3500) // ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.YESSY_N.LC",
                    "waktu_lapor": "01/02/2023 13:13:34",
                    "waktu_recovery": "01/02/2023 13:43:54",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K2323020100143",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GILANG ",
                    "alamat_pelapor": "JL GG BERINGIN 1 KP KELAPA INDAH  NO 128 RT-4 / RW-4 KEL KLAPA INDAH KEC TANGERANG  KOTA TANGERANG    ( BLKG MASJID AL HIDAYAH )  ",
                    "no_telp_pelapor": "083878784212",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN. DISPLAY KWH TERTERA GAGAL ( UPDATE VKRN 43 ) PTL MENYALA SISA KWH 22.93  NO METER   45005374066  DAYA  R1MT / 900 \\n  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.DWI",
                    "waktu_lapor": "01/02/2023 13:14:13",
                    "waktu_recovery": "01/02/2023 15:20:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K1423020100324",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BACHTIAR",
                    "alamat_pelapor": "JL. LEBAK SARI PERUM GRIYA LEBAK SARI BLOK B3 NO. 9 KEL. TALANG JAMBE KEC. SUKARAME KOTA PALEMBANG PROVINSI SUMSEL",
                    "no_telp_pelapor": "081228318989",
                    "keterangan_pelapor": "INFO LAYANAN PROSES PS (L/5500 VA) DENGAN NO AGENDA 141200132302010002 DAN KODE PEMBAYARAN 1412030006305 UNTUK 1 HARI TGL 05 FEBRUARI 2023, JAM PELAKSANAAN PUKUL 07:00 WIB. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.INDRIANI",
                    "waktu_lapor": "01/02/2023 13:14:05",
                    "waktu_recovery": "01/02/2023 16:00:16",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K5223020100954",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52104,
                    "nama_ulp": "ULP SEDAYU",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NINA",
                    "alamat_pelapor": "JL. BRAWIJAYA RINGROAD BARAT TAMAN TIRTO NO.- KEL.TAMANTIRTO KEC.KASIHAN KAB.BANTUL RT.- RW.- >> DEKAT RUKO ",
                    "no_telp_pelapor": "02744286285",
                    "keterangan_pelapor": "TOKEN GAGAL BIASA, PTL MENYALA, SISA KWH 297,ID PELANGGAN 521041357586 , KODE TOKEN 29542618193717855435 MOHON DITINDAKLANJUTI PELANGGAN TELAH MENGHUBUNGI KEMBALI, DAN MENGHENDAKI AGAR SEGERA DITINDAKLANJUTI DIKARENAKAN DIGUNAKAN UNTUK KEGIATAN KANTOR \\nCC.52.IKA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.CYNTHIA",
                    "waktu_lapor": "01/02/2023 13:15:03",
                    "waktu_recovery": "01/02/2023 14:56:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020100842",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU KIKI",
                    "alamat_pelapor": "JL DIPONEGORO NO. 137A RT 0 RW 0 KEL LEMAH PUTRO KEC SIDOARJO KAB SIDOARJO./ BELAKANG LARITA BAKERY ",
                    "no_telp_pelapor": "0318921886",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 1200 KWH PEMBELIAN TGL 01/02/2023 NO TOKEN : 57022105763392510271 DAN 24061382268940457923",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RACHMA",
                    "waktu_lapor": "01/02/2023 13:17:19",
                    "waktu_recovery": "01/02/2023 14:28:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K2323020100144",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 232,
                    "nama_up3": "UP3 BALIKPAPAN",
                    "id_ulp": 23201,
                    "nama_ulp": "ULP BALIKPAPAN UTARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMARYONO",
                    "alamat_pelapor": "JL - Kpr.PERUMAHAN POLDA BLOK C NO  7  KEL GRAHA INDAH KEC BALIKPAPAN UTARA KOTA BALIKPAPAN  ",
                    "no_telp_pelapor": "05427210500",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER/PINDAH APP MELALUI PLN 123 DIKARENAKAN (RENOVASI BANGUNAN ) DENGAN NO KTP 6471051209550003  PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN OLEH  PEMILIK PERSIL",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.DWI",
                    "waktu_lapor": "01/02/2023 13:21:27",
                    "waktu_recovery": "01/02/2023 14:55:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K3223020100236",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32600,
                    "nama_up3": "UP3 PALOPO",
                    "id_ulp": 32640,
                    "nama_ulp": "ULP BELOPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MERI",
                    "alamat_pelapor": "DN SALUKASISI, RT01/RW03, DS MALEWONG, KEC LAROMPONG SELATAN, KAB LUWU, SULAWESI SELATAN",
                    "no_telp_pelapor": "81355634642",
                    "keterangan_pelapor": "PROSES PB (R1T/900 VA) DENGAN NO.AGENDA : 326409912301190534 DAN NO. REGISTER : 3264012040835 TGL 19/01/2023 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL 01/02/2023 ADA 6 UNIT",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.BAGUS",
                    "waktu_lapor": "01/02/2023 13:24:59",
                    "waktu_recovery": "01/02/2023 14:47:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020100862",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KORNELIUS",
                    "alamat_pelapor": "INDO MOBIL JL PANTAI INDAH SELATAN 1 NO 1 KEL KAPUK MUARA RT 1 RW 6 KEC PENJARINGAN JAKARTA UTARA, SAMPING BANK BCA",
                    "no_telp_pelapor": "081297659833",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN KWH METER PELANGGAN KARENA TADI MALAM 1 PHASA PADAM DI KHAWATIRKAN ADA GANGGUAN DI SAMBUNGAN KABEL RST PELANGGAN. TERIMA KASIH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.RENTY",
                    "waktu_lapor": "01/02/2023 13:26:42",
                    "waktu_recovery": "01/02/2023 14:08:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020100970",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMA",
                    "alamat_pelapor": "JL PANTAI CEMARA DN OLENG DESA SRIWI NO- RT1/RW- , KEC JEROWARU, KAB LOMBOK TIMUR // DEKAT MASJID BABI TUAHID KOMODO, DEKAT GARDU",
                    "no_telp_pelapor": "081916800198",
                    "keterangan_pelapor": "APP PRA TERTERA GAGAL. TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43. PTL NORMAL. SISA KWH:69.53. PEMBELIAN TANGGAL 1/2/2023. NO TOKEN : 1115 0321 7913 3972 5418",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.HERDIANTI",
                    "waktu_lapor": "01/02/2023 13:27:18",
                    "waktu_recovery": "01/02/2023 15:59:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100971",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53872,
                    "nama_ulp": "ULP CIBINONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK BERY/ bery.meliala@gmail.com",
                    "alamat_pelapor": "THE GREENHILL CLUSTER CHEDI, C1/1, PONDOK RAJEG, KAB. BOGOR, JAWA BARAT (DI SEBERANG MESJID BAITURRAHMAN)",
                    "no_telp_pelapor": "081213679702",
                    "keterangan_pelapor": "(LAYANAN EMAIL)\\n\\nMOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 28/10/2022 TERJADI GANGGUAN(MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN TIDAK BERKURANG). SEJAK 3 BULAN. SISA KWH 233.) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP M Fauzan Al Karima DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 075970 UP3DPK/2022 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN. TERKAIT BUKTI LAPOR  K5222110500667",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DIAH.SM",
                    "waktu_lapor": "01/02/2023 13:27:22",
                    "waktu_recovery": "01/02/2023 15:05:56",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5123020100864",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL  BULAK JAWA NO 8 RT  3 RW 3  KEL JATISARI KEC  JATIASIH  KAB BEKASI  / BELAKANG ALFAMART  ",
                    "no_telp_pelapor": "082113984807",
                    "keterangan_pelapor": " -  TANGGAL  01/02/2023 PENGGANTIAN APP DENGAN SISA TOKEN=  256.66     KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER  56225942038 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.PUJI",
                    "waktu_lapor": "01/02/2023 13:27:57",
                    "waktu_recovery": "01/02/2023 14:06:16",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K1223020100202",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18111,
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANOF ZARAMI",
                    "alamat_pelapor": "JL KUTILANG NO 44 RT 06 RW 06 KEL KAMPUNG MELAYU KEC SUKAJADI KOTA PEKANBARU ",
                    "no_telp_pelapor": "081267465558",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR TETANGGA KARENA BERADA DIDALAM BANGUNAN . PELANGGAN DENGAN ID PEL181110465255    . PELANGGAN SUDAH MEMBUAT LAPORAN KE KANTOR PLN DENGAN NO AGENDA  181110562212140764  DAN SUDAH DILAKUKAN SURVEY ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.AFRISILA",
                    "waktu_lapor": "01/02/2023 13:31:30",
                    "waktu_recovery": "01/02/2023 19:27:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K3223020100238",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "36259",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL TOHIR I KP KANDANG RT-3 / RW-4 NO 91 KEL JAGAKARSA KEC JAGAKARSA JAKSEL ",
                    "no_telp_pelapor": "6285697174598",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK BULAN JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.MAYARISMA",
                    "waktu_lapor": "01/02/2023 13:31:45",
                    "waktu_recovery": "01/02/2023 14:31:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020100880",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "7839811",
                    "nama_pelapor": "BP RAHMAN ",
                    "alamat_pelapor": "JL KERTAJAYA 7E NO 43A  RT-6 / RW- 4 KEL ERLANGGA KEC GUBENG KOTA SURABAYA /ACUAN LOKASI - ",
                    "no_telp_pelapor": "0315030440",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP , DIKARENAKAN RENOVASI BANGUNAN , NIK 3578081303540005 AN SURAHMAN SELAKU PERSIL SEKARANG TERKAIT K5123012700431 BELUM DITINDAK LANJUTI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WINDYA",
                    "waktu_lapor": "01/02/2023 13:35:27",
                    "waktu_recovery": "01/02/2023 14:22:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020100891",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51140,
                    "nama_ulp": "ULP DARMO PERMAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KEVIN",
                    "alamat_pelapor": "JL- PR OAKWOOD PARK BLOK OW 7 NO. 15 KEC SAMBIKEREP KEL SAMBIKEREP KOTA SURABAYA, JAWA TIMUR ( DEKAT KANTOR BPN PERTANAHAN )",
                    "no_telp_pelapor": "082232322626",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN, PELANGGAN PENGAJUAN MIGRASI PRABAYAR - SOLAR PANEL TGL 1 SEPTEMBER 2022 DAYA R2T 3500 VA, PIHAK DEVELOPER YG MENGAJUKAN PERMOHONAN, INFORMASI PETUGAS MATERIAL APP BELUM TERSEDIA. TERKAIT K5123011700471 BELUM DITINDAK LANJUTI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WINDYA",
                    "waktu_lapor": "01/02/2023 13:42:16",
                    "waktu_recovery": "01/02/2023 14:59:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5223020101010",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDRI DAMAYANTI",
                    "alamat_pelapor": "JL H.MATALIH RT-9 / RW-10 NO 1F GG 1 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI // DEKAT TOL",
                    "no_telp_pelapor": "6285719498099",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA PULSA PELANGGAN 96  KWH\\nNO TOKEN : 6458 1926 3244 3710 3007  . PELANGGAN MENGHENDAKI UNTUK DIKONFIRMASI PADA HARI INI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.IKA",
                    "waktu_lapor": "01/02/2023 13:43:40",
                    "waktu_recovery": "01/02/2023 15:53:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100895",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "56763",
                    "nama_pelapor": "BP PURNO WIDODO",
                    "alamat_pelapor": "JLN TENGGILIS BARAT BP PURNO WIDODO3  PR KENDANG SARI BLOK I NO 30 RT 02 RW 04 KEL KENDANG SARI KEC TENGGILIS MEJOYO KOTA SURABAYA / DEKAT DG PRAKTEK DOKTER / (LOKASI TIANG DI JALAN TENGGILIS BARAT 2) ",
                    "no_telp_pelapor": "0318433466",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123012500108 (PELANGGAN PENGAJUAN PINDAH TIANG   TGL 03/01/2023, SUDAH DATANG KE RAYON , SYARAT SUDAH LENGKAP, SUDAH DILAKUKAN SURVEY OLEH PETUGAS, NAMUN HINGGA SAAT INI BELUM REALISASI,STATUS SELESAI, \\nPELANGGAN MENGINGINKAN KEPASTIAN  PETUGAS DATANG KE PELANGGAN TANGGAL BRP ?  PELANGGAN MARAH KARENA BELUM ADA TINDAK LANJUT DAN SUDAH DITUNGGU 120 WARGA DAN BP LURAH) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DEVA",
                    "waktu_lapor": "01/02/2023 13:46:36",
                    "waktu_recovery": "01/02/2023 14:28:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020100897",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 147,
                    "nama_up3": "UP3 MADIUN",
                    "id_ulp": 51508,
                    "nama_ulp": "ULP DOLOPO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NIZAR ",
                    "alamat_pelapor": "JL POS BARAT RT 02 RW 04, NGRUPIT, JENANGAN, KAB. PONOROGO, JAWA TIMUR",
                    "no_telp_pelapor": "085158911399",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T/2200  NOMER AGENDA 515409912301257499 NO REGISTER 5154012104104 BP LUNAS PADA TGL (25/1/2023), PELANGGAN SUDAH/BELUM MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI.SETEMPAT RUMAH KOSONG MOHON UNTUK MENGHUBUNGI DAHULU PELANGGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WIDYARINI",
                    "waktu_lapor": "01/02/2023 13:48:13",
                    "waktu_recovery": "01/02/2023 14:48:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K1423020100349",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14100,
                    "nama_ulp": "ULP RIVAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELANI",
                    "alamat_pelapor": "JL HANG JEBAT NO 9 RT-0 / RW- 0 KEL 30 ILIR KEC BUKIT KECIL, PALEMBANG - SUMATERA SELATAN. ",
                    "no_telp_pelapor": "08117870821",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REK DESEMBER 2022 ST AW = 65559, ST AK = 65559, REK JANUARI 2023 ST AW = 65559, ST AK = 65559, REK FEBRUARI 2023 ST AW = 65559, ST AK = 67925. ST APP TGL  01/02/2023 = 67989. REK BELUM DI LUNASI, PELANGGAN MENUNGGU KOREKSI. RUMAH DIHUNI HANYA PENJAGA SEJAK PERTENGAHAN TAHUN 2022, BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, PETUGAS CATER TIDAK MENGETAHUI DATANG. INFO PELANGGAN HANYA MENGGUNAKAN ALAT ELEKTRONIK KULKAS DAN AC. MOHON PELANGGAN DIKONFIRMASI PERIHAL TSB",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.ZAVIKA",
                    "waktu_lapor": "01/02/2023 13:48:38",
                    "waktu_recovery": "01/02/2023 16:14:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K1423020100350",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17120,
                    "nama_ulp": "ULP WAY HALIM",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANANG",
                    "alamat_pelapor": "JL SADAR GG UTAMA IV NO - RT 08 RW 01 KEL KORPRI RAYA KEC  SUKARAME, KOTA BANDAR LAMPUNG, LAMPUNG - LOKASI DEKAT YAYASAN AL-KARIM RASYID INDONESIA",
                    "no_telp_pelapor": "085709531688",
                    "keterangan_pelapor": "TGL 06/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE  DENGAN NO AGENDA 171209912301061780 DAN 171209912301061779  DAN NO KODE PEMBAYARAN 1712012126985  DAN 1712012126984  . TGL 06/01/2023 BP DAN STROOM AWAL TELAH DILUNASI MELALUI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.FEBRIA",
                    "waktu_lapor": "01/02/2023 13:48:30",
                    "waktu_recovery": "01/02/2023 19:58:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5223020101021",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53872,
                    "nama_ulp": "ULP CIBINONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENDAH",
                    "alamat_pelapor": "JL KEMANG RAYA NO 57 RT 5 RW 5 KEL KALIBARU KEC CILODONG KOTA DEPOK JABAR",
                    "no_telp_pelapor": "6281585077488",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. PELANGGAN MERASA TOKEN BOROS UNTUK 6 APP PRABAYAR. PEMBELIAN TOKEN RP 100.000,- BIASANYA UNTUK 15 HARI NAMUN SAAT INI HANYA 1 MINGGU. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NOVIAWATI.SM",
                    "waktu_lapor": "01/02/2023 13:48:46",
                    "waktu_recovery": "01/02/2023 15:14:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5123020100901",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52350,
                    "nama_up3": "UP3 SALATIGA",
                    "id_ulp": 52353,
                    "nama_ulp": "ULP UNGARAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM",
                    "alamat_pelapor": "JL KYAIMANGUN III RT4 RW 5, KEL PAKINTELAN, KEC GUNUNGPATI, KOTA SEMARANG, JAWA TENGAH",
                    "no_telp_pelapor": "082257572900",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB R1T TARIF/DAYA 1300 VA NOMER AGENDA 523539912301257411NO REGISTER 5235312075119 BP LUNAS PADA TGL (25 //01 /2023), PELANGGAN SUDAH  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MEGAYANTI",
                    "waktu_lapor": "01/02/2023 13:49:45",
                    "waktu_recovery": "01/02/2023 13:54:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K1223020100210",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18120,
                    "nama_ulp": "ULP SIMPANG TIGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AKBAR",
                    "alamat_pelapor": "JL KARTAMA GG NURKARMILA     RT-5 / RW-6",
                    "no_telp_pelapor": "081274951037",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN 32762425528758405087 UPDATE VKRN 43/ TIDAK ADA PEMBAHARUAN APP (SISA KWH = 352 KWH) // PELANGGAN YBS MELAPOR KEMBALI,13:58 01/02/2023 UPDATE ALAMAT : JL KARTAMA GG NURKARMILA  NO - RT-5 / RW-6 KEL MAHARATU KEC MAROYAN DAMAI KOTA PEKAN BARU // DEKAT SEKOLAH TK  MOHON PENANGANANNYA (CC.53.BUDIANA)\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.JUNIARSYAH",
                    "waktu_lapor": "01/02/2023 13:50:23",
                    "waktu_recovery": "01/02/2023 15:07:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101024",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRIK",
                    "alamat_pelapor": "JL PANTAI INDAH SELATAN I BLK H NO.1 P I K, KAMAL MUARA, PENJARINGAN, KOTA ADM. JAKARTA UTARA, DKI JAKARTA",
                    "no_telp_pelapor": "6287888512559",
                    "keterangan_pelapor": "PELANGGAN MELAKUKAN REGISTRASI PD DI ID PEL : 548300527722 DENGAN TARIF/DAYA (S3/690000VA-S3/865000VA) DENGAN NO REGISTER : 5421013159091. PADA SAAT PELANGGAN AKAN MELAKUKAN PEMBAYARAN TIDAK BISA PADA DATA TERDAPAT TULISAN PEMBATALAN PERMOHONAN. PELANGGAN TIDAK DIBERIKAN INFORMASI MENGENAI PEMBATALAN PERMOHONAN TERSEBUT, MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.HERDIANTI",
                    "waktu_lapor": "01/02/2023 13:52:34",
                    "waktu_recovery": "01/02/2023 14:16:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5123020100906",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 545,
                    "nama_up3": "UP3 SUMEDANG",
                    "id_ulp": 53527,
                    "nama_ulp": "ULP JATIWANGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDI",
                    "alamat_pelapor": "DN SIGARKUPATNO 0 RT 03 RW 05, PANGKALANPARI, JATITUJUH, KAB. MAJALENGKA, JAWA BARAT",
                    "no_telp_pelapor": "085321303703",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB ..TARIF/DAYA I2/131000 NOMER AGENDA 535279912211050860 NO REGISTER 5352711070516 BP LUNAS PADA TGL (08/11/2022), PELANGGAN KURANG MENGETAHUI  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DEVA",
                    "waktu_lapor": "01/02/2023 13:54:21",
                    "waktu_recovery": "01/02/2023 14:42:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K1223020100212",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU THERESIA",
                    "alamat_pelapor": "ASRAMA PUTRA ST.YOSEP  JL GAJAH MADA NO. RT- 02 / RW- 12 KEL TITIAN ANTUI KEC PINGGIR KAB BENGKALIS RIAU",
                    "no_telp_pelapor": "076592373",
                    "keterangan_pelapor": "MOHON BANTUAN, PADA TGL 20/1/2023 PELANGGAN DATANG KE ULP MELAKUKAN MIGRASI TARIF DENGAN MEMBAWA PERSYARATAN TERKAIT MIGRASI TARIF, NAMUN SAMPAI SAAT INI PELANGGAN BELUM DILAKUKAN KONFIRMASI DAN SURVEY",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.DIRA",
                    "waktu_lapor": "01/02/2023 13:55:20",
                    "waktu_recovery": "01/02/2023 14:37:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020101032",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53732,
                    "nama_ulp": "ULP BABELAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUTRI",
                    "alamat_pelapor": "JL. PONDOK UNGU, PERUM. PONDOK UNGU PERMAI CLUSTER SANUR SEKTOR V BLOK S6 NO. 23 RT 003 RW 049. KEL. BAHAGIA KEC. BABELAN KOTA BEKASI DEKAT SDIT AT TAQWA PUSAT JIKA GOOGLE MAP, KETIK HOMEMADE IBOEN",
                    "no_telp_pelapor": "085717233378",
                    "keterangan_pelapor": "MOHON BATUAN LAYANAN PROGRAM GESER / PINDAH APP METER DIKARENAKAN TEMBOK SUDAH RAPUH. PELANGGAN SELAKU PEMILIK PERSIL. NO KTP PEMILIK PERSIL : 3175024803870006. PELANGGAN SUDAH MELUNASI PEMBAYARAN PENGGESERAN KWH METER PADA TANGGAL 31/01/2023 SEBESAR RP.  97,509. PELANGGAN PERNAH LAPOR DENGAN NO: K3223012900098, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ANGGA.LC",
                    "waktu_lapor": "01/02/2023 13:56:07",
                    "waktu_recovery": "01/02/2023 21:21:16",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020100908",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU MUTIA",
                    "alamat_pelapor": "JLN LAPANGAN BOLA NO.5 RT 02 RW 7 KEL SRENGSENG KEC KEMBANGAN JAKARTA BARAT - ACUAN: DI DEPAN ALFAMART",
                    "no_telp_pelapor": "081285677592",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN DAN KONFIRMASI TERKAIT PELANGGAN MENGELUHKAN REKENING LISTRK MULAI BULAN SEPTEMBER 2022 SAMPAI REKENING BULAN JANUARI 2023 DIRASA PELANGGAN JUMLAH TAGIHANNYA MELONJAK (ID PEL: 543300436842) , ANGKA STAND REKENING JANUARI 2023 = 54.081 , ANGKA STAND APP PELANGGAN TGL 01/02/2023 = 54.321 , PERSIL DIHUNI, PEMAKAIAN ELEKTRONIK SUDAH DIKURANGI (HANYA MENYALAKAN LAMPU DAN KIPAS ANGIN SAJA , PETUGAS CATTER TIDAK MENGETAHUI SATANG ATAU TIDAK , LETAK APP MUDAH DIJANGKAU ,REKENING LISTRIK SUDAH DILUNASI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MUDRIKAH",
                    "waktu_lapor": "01/02/2023 13:58:13",
                    "waktu_recovery": "01/02/2023 17:11:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5223020101046",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KIKI",
                    "alamat_pelapor": "JL.SWADAYA 2 RT 004/RW009 NO. 25 KELURAHAN MANGGARAI KECAMATAN TEBET, KOTA JAKARTA SELATAN, PROVINSI DKI JAKARTA, GG GURAMI DEKAT MASJID NURUL HUDA",
                    "no_telp_pelapor": "081311296885",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM SISA 265,9 KWH, NO TOKEN 0146 6768 5689 6549 5217 DAN 0719 9675 3549 9632 4496\\n\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ANGGA.LC",
                    "waktu_lapor": "01/02/2023 14:04:38",
                    "waktu_recovery": "01/02/2023 14:34:16",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101054",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "nzsputra_11",
                    "alamat_pelapor": "JALAN BAHKILONG RT/RW 08/04,SUKASARI ,SERANG BARU ,KAB BEKASI(TOKO HANNA FRIEDCHICKEN)",
                    "no_telp_pelapor": "082111587372",
                    "keterangan_pelapor": "BLOCKING TOKEN PTL MENYALA SISA KWH 30",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.LULU.SM",
                    "waktu_lapor": "01/02/2023 14:08:11",
                    "waktu_recovery": "01/02/2023 14:42:15",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K1223020100222",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12300,
                    "nama_up3": "UP3 SIBOLGA",
                    "id_ulp": 12301,
                    "nama_ulp": "ULP SIBOLGA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LISMA DEWI",
                    "alamat_pelapor": "JL SM RAJA NO 317 RT 0 RW 0 KEL AEK MANIS KEC SIBOLGA SELATAN  KOTA SIBOLGA ACUAN DEPAN TOKO MATAHARI KOMPUTER, DAN INDAH KARGO LOGISTIK",
                    "no_telp_pelapor": "081375306868",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES GESER/PINDAH SR DIKARENAKAN TERKENA AIR KARNEA TERLALU DEKAT PAGAR RUMAH . PEANGGAN KHAWATIR TERJADI KORSLETING",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.12.hambali",
                    "waktu_lapor": "01/02/2023 14:11:33",
                    "waktu_recovery": "01/02/2023 14:38:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020100935",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14100,
                    "nama_ulp": "ULP RIVAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI / PELANGGAN MENGHUBUNGI KEMBALI BELUM ADA PEMASANGAN KEMBALI (CC.51.ATMOJO)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MARINI",
                    "waktu_lapor": "01/02/2023 14:12:09",
                    "waktu_recovery": "01/02/2023 16:24:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020100941",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "85292",
                    "nama_pelapor": "IBU JULI ",
                    "alamat_pelapor": "PR GRIYA LOKA BSD JL WORTEL IV BLOK E3 NO 10 RT2 RW9 KEL RAWA BUNTU KEC SERPONG KOTA TANGSEL / BELAKANG RUKO PERSAILED ",
                    "no_telp_pelapor": "0811805862",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP VIA CC PLN 123 TGL 16/06/2022, SUDAH ADA PEMBAYARAN NO REGISTER 5662032005149 LUNAS TGL 16/06/2022 SEBESAR RP 502.207 BUKTI PEMBAYARAN TERLAMPIR, TERKAIT K5422061601376  SUDAH DIKONFIRMASI OLEH PETUGAS NAMUN TIDAK ADA WAKTU YANG TEPAT UNTUK BERTEMU PELANGGAN DILOKASI KARENA LOKASI KOSONG, NAMUN HINGGA SAAT INI BELUM REALISASI , DILOKASI SAAT INI SUDAH ADA TUKANG UNTUK RENOVASI , ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SHALLYS",
                    "waktu_lapor": "01/02/2023 14:13:35",
                    "waktu_recovery": "01/02/2023 14:29:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K1223020100228",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18250,
                    "nama_ulp": "ULP DUMAI KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELI ",
                    "alamat_pelapor": "JL MERDEKA NO 53   RT-12 RW - KEL BINTAN KEC DUMAI KOTA KOTA DUMAI ",
                    "no_telp_pelapor": "081371671166",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN ID PEL 182501168168 TELAH MELAKUKAN PEMBELIAN TOKEN KONTER SEBESAR RP 50.000.- NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 1142  KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.AFRISILA",
                    "waktu_lapor": "01/02/2023 14:16:08",
                    "waktu_recovery": "01/02/2023 14:37:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020101073",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_ulp": 52553,
                    "nama_ulp": "ULP PURWODADI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "DN KRAJAN NO. RT.7 RW.2, GETASREJO, GROBOGAN, KAB. GROBOGAN, JAWA TENGAH",
                    "no_telp_pelapor": "082173730689",
                    "keterangan_pelapor": "TGL 25/01/2023  PROSES PD (R1T/1300VA - R3T/13200VA) DENGAN NO.REGISTER: 5255315014698  TGL  25/01/2023   BIAYA PENYAMBUNGAN (DAN BIAYA STROOM PERDANA) TELAH DILUNASI VIA BCA, NAMUN HINGGA SAAT INI BELUM TEREALISASI.\\nPELANGGAN MENGHUBUNGI KEMBALI BELUM ADA KONFIRMASI DAN TINDAK LANJUT DARI PETUGAS CC.52.FIRDAUS_A. PELANGGAN MENGHUBUNGI KEMBALI MEMINTA KONFIRMASI TERKAIT PEMBATALAN PERMOHONAN PD CC.52.ALFIAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DEWI_R",
                    "waktu_lapor": "01/02/2023 14:17:43",
                    "waktu_recovery": "01/02/2023 18:50:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5123020100959",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMZAH ",
                    "alamat_pelapor": "PR BSD BLOK L4 NO.11 SEK 14.4 KEL LENGKONG KEC SERPONG SELATAN KOTA TANGSEL :: RUMAH POJOK PAGAR HITAM ",
                    "no_telp_pelapor": "081213588585",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN, UPDATE VKRN 43, SISA 17.15 KWH :: 05768340390834040750  39599836182722108506 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.BAWAFI",
                    "waktu_lapor": "01/02/2023 14:23:38",
                    "waktu_recovery": "01/02/2023 14:29:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100962",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 152,
                    "nama_up3": "UP3 PONOROGO",
                    "id_ulp": 51541,
                    "nama_ulp": "ULP BALONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JARWAN",
                    "alamat_pelapor": "DN BROTO RT-4 RW-02 DS BROTO KEC SLAHUNG KAB PONOROGO / APP METER DITENGAH SAWAH, DEKAT DK TLAMPIS BROTO. DARI BALAI DESA KE BARAT -+200M, LALU KE SELATAN -+500M",
                    "no_telp_pelapor": "082332617628",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (APP METER KETERANGAN GAGAL , NM TOKEN 4227-4302-0395-8379-9976 DAN 0467-8186-2250-2090-1658).  KONDISI PTL MENYALA. SISA PULSA (PELANGGAN TIDAK MENGETAHUI). APP METER BELUM ADA PEMBARUAN \\nK5123013100439 / LAPOAN SEBELUMNYA K5123013100439",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.AZIZ",
                    "waktu_lapor": "01/02/2023 14:24:46",
                    "waktu_recovery": "01/02/2023 16:51:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K1223020100236",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12300,
                    "nama_up3": "UP3 SIBOLGA",
                    "id_ulp": 12313,
                    "nama_ulp": "ULP DOLOK SANGGUL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMMAD AFANDI",
                    "alamat_pelapor": "JL MERDEKA DOLOK SANGGUL NO - RT - RW - KEC DOLOK SANGGUL DS DOLOK SANGGUL  KAB HUMBANG HASUNDUTAN ACUAN BALIHO GUDANG GARAM ",
                    "no_telp_pelapor": "085270695212",
                    "keterangan_pelapor": "INPUT TOKEN TERTERA GAGAL SETELAH UPDATE VKRN 43,  SISA 198.81 KWH. NO TOKEN 0613 1349 6452 7974 1151",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.SYAWAL",
                    "waktu_lapor": "01/02/2023 14:24:47",
                    "waktu_recovery": "01/02/2023 14:35:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100964",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 147,
                    "nama_up3": "UP3 MADIUN",
                    "id_ulp": 51505,
                    "nama_ulp": "ULP MAOSPATI",
                    "idpel_nometer": "001309473",
                    "nama_pelapor": "IBU ANIF",
                    "alamat_pelapor": "JL -  DS SUKOWIDI RT 4 RW 1 NO - KEC KARTOHARJO KAB MAGETAN // ACUAN DEKAT TEROWONGAN JALAN TOL SUKOWIDI ",
                    "no_telp_pelapor": "085646483991",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN RENOVASI DI NO IDPEL 515050368261 AN F ROHMAN NO KTP : 3520150108700001",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RACHMA",
                    "waktu_lapor": "01/02/2023 14:26:10",
                    "waktu_recovery": "01/02/2023 19:13:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K1223020100238",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18111,
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LENA",
                    "alamat_pelapor": "JL H AGUS SALIM NO- RT-RW- KEL PULAU KAROMAH KEC SUKAJADI KOTA PEKANBARU LOKASI RUMAH SAKIT SANTA MARIA PKU",
                    "no_telp_pelapor": "076139161",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN PELANGGAN INGIN MENGAJUKAN PD NAMUN PELANGGAN TIDAK MENGETAHUI ID PEL. PEMILIK: A/N ALEXIUS SUDARMANTO NO KTP 1371031103680005  ALAMAT JL H AGUS SALIM NO- RT-RW- KEL PULAU KAROMAH KEC SUKAJADI KOTA PEKANBARU LOKASI RUMAH SAKIT SANTA MARIA PKU",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.FADILLAH",
                    "waktu_lapor": "01/02/2023 14:26:59",
                    "waktu_recovery": "01/02/2023 19:27:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K3223020100264",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13103,
                    "nama_ulp": "ULP INDARUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINI ",
                    "alamat_pelapor": "JL.PADANG SELATAN  PR.CENDANA MATA AIR  THP.II  BLOK D NO.24  KEL.MT AIR KEC.PADANG SELATAN  KOTA PADANG ",
                    "no_telp_pelapor": "087872416118",
                    "keterangan_pelapor": "TGL 31/01/2023 APP DI BUNGGKAR  DAN DI TGL YANG SAMAM TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI.PTL MINTA SEGERA DISAMBUNG, ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.ASRIANI",
                    "waktu_lapor": "01/02/2023 14:29:13",
                    "waktu_recovery": "01/02/2023 15:39:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K3223020100266",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP SUPRIADI",
                    "alamat_pelapor": "JL - NO - KP KRTOS RT 1 RW 4, DESS SINDANG SARI, PASAR KEMIS, KAB TANGERANG SETEMPAT TOWER ",
                    "no_telp_pelapor": "087885442789",
                    "keterangan_pelapor": "PELANGGAN INGIN MENGAJUKAN PERPANJANGAN PS TERKAIT NO REG ; 5666029003184 , KEPERLUAN TOWER SELAMA 3 HARI DAYA 7700 VA MULAI TGL 2/2/2023 PKL 8 PAGI SD TGL 4/2/23 PELANGGAN INGIN DILAYANI DGN 12 JAM NYALA , PEMOHON AN BP ASEP SUPRIADI NIK ; 3671131011660007  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.ARNITAMI",
                    "waktu_lapor": "01/02/2023 14:31:31",
                    "waktu_recovery": "01/02/2023 15:21:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K5223020101112",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52500,
                    "nama_up3": "UP3 CILACAP",
                    "id_ulp": 52504,
                    "nama_ulp": "ULP KEBUMEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARYO",
                    "alamat_pelapor": "DN KEMUKUS KEL KALIWIRO  RT-2 / RW-2 KEC KALIWIRO KAB WONOSOBO// PERTIGGAN TUGU DOPLAK KALIWIRO ",
                    "no_telp_pelapor": "081275443810",
                    "keterangan_pelapor": "TIDAK DAPAT MEMASUKKAN TOKEN. PTL NORMAL SISA 18 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.AMELIA",
                    "waktu_lapor": "01/02/2023 14:34:55",
                    "waktu_recovery": "01/02/2023 15:12:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020101115",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52104,
                    "nama_ulp": "ULP SEDAYU",
                    "idpel_nometer": "8293800",
                    "nama_pelapor": "BP DEKI",
                    "alamat_pelapor": "JL. - NO.- KEL.TIRTONIRMOLO KEC KASIHAN, KAB BANTUL DIY RT.6 RW.-  / DEKAT PABRIK GULA MADUKISMO ",
                    "no_telp_pelapor": "081215719978",
                    "keterangan_pelapor": "TANGGAL 30/01/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK JANUARI TELAH DILUNASI VIA UNIT, MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.CYNTHIA",
                    "waktu_lapor": "01/02/2023 14:37:04",
                    "waktu_recovery": "01/02/2023 19:21:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020101116",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52200,
                    "nama_up3": "UP3 PURWOKERTO",
                    "id_ulp": 52201,
                    "nama_ulp": "ULP PURWOKERTO KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmed Alif_",
                    "alamat_pelapor": "PANGEBATAN RT 4 RW 2, JLN LOGAWA , KONTRAKAN ISI 3 PETAK",
                    "no_telp_pelapor": "089665923805",
                    "keterangan_pelapor": "TERKAIT K5423012706841, MOHON TINDAK LANJUT DAN PENYELESAIANNYA. PERGANTIAN APP PRABAYAR KARENA PEREMAJAAN. SESUAI INFO PELANGGAN  MASIH TERDAPAT SISA KWH 40 an KWH PADA (ID METER LAMA 45102432973). YBS MENGINGINKAN AGAR TOKEN TSB DAPAT DIKONVERSI KE APP BARU (ID METER : 32209752479).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.LULU.SM",
                    "waktu_lapor": "01/02/2023 14:37:56",
                    "waktu_recovery": "01/02/2023 15:47:32",
                    "jumlah_lapor": 1,
                    "media": "Facebook",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5123020100988",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 20,
                    "nama_up3": "UP3 KRAMAT JATI",
                    "id_ulp": 54710,
                    "nama_ulp": "UP3 KRAMAT JATI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RANTI",
                    "alamat_pelapor": "JL RAYA TENGAH NO 9  CLUSTER CHELSEA MODERN HOME   RT-8 / RW-12 KEL KP TENGAH KEC KRAMAT JATI JAKTIM /DEKAT MASJID DAN UNIVESITAS 13520",
                    "no_telp_pelapor": "081328225515",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN RENOVASI NIK 3201034806900004 A/N MARTHA FIRANTI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_lapor": "01/02/2023 14:38:45",
                    "waktu_recovery": "01/02/2023 15:17:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K3223020100271",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2250,
                    "nama_up3": "UP3 KUALAKAPUAS",
                    "id_ulp": 22510,
                    "nama_ulp": "ULP PULANG PISAU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA ",
                    "alamat_pelapor": "JL LINTAS BAHAUR KALAWA NO 0 RT 6 RW 0 KEL KALAWA KEC KAHAYAN HILIR KAB PULANG PISAU KALIMANTAN TENGAH . DEPAN GARDU INDUK ",
                    "no_telp_pelapor": "6285753488341",
                    "keterangan_pelapor": "JL LINTAS BAHAUR KALAWA NO 0 RT 6 RW 0 KEL KALAWA KEC KAHAYAN HILIR KAB PULANG PISAU KALIMANTAN TENGAH . DEPAN GARDU INDUK ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.ESTRINA",
                    "waktu_lapor": "01/02/2023 14:38:59",
                    "waktu_recovery": "01/02/2023 15:10:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020100989",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 154,
                    "nama_up3": "UP3 SITUBONDO",
                    "id_ulp": 51653,
                    "nama_ulp": "ULP BONDOWOSO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RASYID ",
                    "alamat_pelapor": "DS KLABANG  NO.0  RT-8  RW-4 KEC KLABANG KAB BONDOWOSO ( JL. RAYA BONDOWOSO  )   ( LOKASI SULIT DILALUI BILA HUJAN ) ",
                    "no_telp_pelapor": "082310633104",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 32106066312 KESULITAN PEMBELIAN TOKEN 100.000,-  DI ( M KIOS / ALFAMART  ) DENGAN KETERANGAN  ( MELEBIHI BATAS APP ) DAN KETERANGAN ''  TIDAK ADA KENDALA PEMBELIAN  ” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 10 KWH . TERIMAKASIH   ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ADHISTY",
                    "waktu_lapor": "01/02/2023 14:39:22",
                    "waktu_recovery": "01/02/2023 14:52:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K1223020100248",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12015,
                    "nama_ulp": "ULP DELITUA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAJA",
                    "alamat_pelapor": "JL MEKATANI BLOK 2 NO.10 RT- / RW- DN II DESA MARENDAL I KEC PATUMBAK KAB DELI SERDANG SUMUT",
                    "no_telp_pelapor": "082364262127",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 2023 = 69350 APP TGL 1/2/2023 = 69155 RUMAH DIHUNI, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.DIRA",
                    "waktu_lapor": "01/02/2023 14:42:25",
                    "waktu_recovery": "01/02/2023 15:30:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K1423020100383",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13112,
                    "nama_ulp": "ULP KURANJI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKA",
                    "alamat_pelapor": "PR NOVEL INDAH II, JL KOMPLEK PERMATA BERLIAN BLOK C NO 3 KEL SEI SAPIH KEC KURANJI KOTA PADANG",
                    "no_telp_pelapor": "08116650146",
                    "keterangan_pelapor": "MOHON PERIKSA APP. TOKEN PADA APP PRABAYAR TIDAK BERKURANG MESKIPUN ADA PEMAKAIAN SEJAK 4 BULAN YANG LALU DENGAN NO METER 22121456325 SISA 37 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.MASAYU_VERAWATI",
                    "waktu_lapor": "01/02/2023 14:43:30",
                    "waktu_recovery": "01/02/2023 15:53:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020100998",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12129,
                    "nama_up3": "UP3 BUKIT BARISAN",
                    "id_ulp": 12905,
                    "nama_ulp": "ULP KABANJAHE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANGKUT PRANGIN -ANGIN ",
                    "alamat_pelapor": "JL PETRANG GG.SEMPAKATA NO 28A RT/RW- KEL KAMPUNG DALAM KEC KABANJAHE KOTA KABANJAHE , DEKAT RUMAH WAKIL BUPATI ",
                    "no_telp_pelapor": "082297550040",
                    "keterangan_pelapor": "TANGGAL  PELANGGAN  TDK MENGETAHUI  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023  PEMBAYARAN TAGIHAN  DIBULAN  FEBRUARI  2023   TELAH DILUNASI VIA INDOMART  . NAMUN PELANGGAN MENGALAMI KESULITAN  PEMBAYARAN  UNTUK TAGIHAN   DIBULAN  JANUARI  2023   PTL MINTA DISAMBUNG KEMBALI/UPDATE ALAMAT.CC.51.FITRIDY ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.PUJI",
                    "waktu_lapor": "01/02/2023 14:47:04",
                    "waktu_recovery": "01/02/2023 16:50:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020101003",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "14024307077",
                    "nama_pelapor": "BP DANAR",
                    "alamat_pelapor": "JL RAYA PENGASINAN PR THE MINIMALIS NO 32 RT- RW- KEL JATIMULYA KEC TAMBUN SELATAN KAB BEKASI\\nDEKAT HOLAND BAKERY",
                    "no_telp_pelapor": "081392605228",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH.728.93 / NO TOKEN : 19799254033599043822/ TIDAK MENGETAHUI ADA PEMBAHARUAN APP",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SUSANTI",
                    "waktu_lapor": "01/02/2023 14:50:19",
                    "waktu_recovery": "01/02/2023 15:49:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020101005",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "1684165",
                    "nama_pelapor": "BP IBRAHIM ",
                    "alamat_pelapor": "JL SUNAN GIRI NO 52 RT 2 RW 3 KEL KEBOMAS KEC KEBOMAS KAB GRESIK // DEPAN KANTOR KECAMATAN ",
                    "no_telp_pelapor": "081216603450",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANURI TELAH DILUNASI PLN RAYON TERKAIT PTL MINTA SEGERA DISAMBUNG. (PELANGGAN SUDAH KE RAYON UNTUK MELUNASI PEMBAYARAN BULAN JANUARI 2023) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.VITA",
                    "waktu_lapor": "01/02/2023 14:50:20",
                    "waktu_recovery": "01/02/2023 16:21:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020101014",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "10025742",
                    "nama_pelapor": "IBU YOHANA RIWUNG",
                    "alamat_pelapor": "JL KERTAJAYA INDAH TIMUR 16A NO.17 RT 0 RW 0  KEL.KLAMPIS KEC.-  KOD  SURABAYA / LOKASI  KOMPLEK  PERTOKOAN MEGA  GALAXI   ",
                    "no_telp_pelapor": "082116789188",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 30/01/2023 TAGIHAN BULAN JANUARI 2023 TELAH DILUNASI VIA M-BCA PTL MINTA DISAMBUNG KEMBALI (LOKASI RUKO KOSONG) \\nPELANGGAN PERNAH LAPOR DENGAN NO LAPOR  K5123013000926   STATUS SELESAI  BELUM ADA TINDAK LANJUT, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.PUJI",
                    "waktu_lapor": "01/02/2023 14:53:25",
                    "waktu_recovery": "01/02/2023 15:33:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020101028",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "32002906470",
                    "nama_pelapor": "BP TASMIDI",
                    "alamat_pelapor": "PERUM BLURU PERMAI BLOK K NO 3 KEL BLURU KIDUL KEC SIDOARJO KAB SIDOARJO ",
                    "no_telp_pelapor": "08123144693",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL MENYALA ,SISA KWH 15 DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS , NO TOKEN 52920363170551435744 , 40815961361416449019",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DIMAS",
                    "waktu_lapor": "01/02/2023 14:58:13",
                    "waktu_recovery": "01/02/2023 16:06:25",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020101032",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12129,
                    "nama_up3": "UP3 BUKIT BARISAN",
                    "id_ulp": 12905,
                    "nama_ulp": "ULP KABANJAHE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SANGKUT ",
                    "alamat_pelapor": "JL PETRANG GG.SEMPAKATA NO 28A RT/RW- KEL KAMPUNG DALAM KEC KABANJAHE KOTA KABANJAHE , DEKAT RUMAH WAKIL BUPATI ",
                    "no_telp_pelapor": "082297550040",
                    "keterangan_pelapor": "IDPEL 122190086349  TAGIHAN BULAN JAN 2023 PELANGGAN BELUM MERASA PEMBAYARAN , PELANGGAN KONFIRMASI UNTUK PEMBAYARAN TAGIHAN TERSEBUT (INDIKASI DANA TALANGAN) YANG RESMI MELALUI/VIA APA , MOHON BANTUAN KONFIRMASI KE PELANGGAN. TERIMA KASIH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.FITRIDY",
                    "waktu_lapor": "01/02/2023 15:01:20",
                    "waktu_recovery": "01/02/2023 16:50:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Bayar"
                },
                {
                    "no_laporan": "K5223020101172",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55140,
                    "nama_ulp": "ULP SANUR",
                    "idpel_nometer": "2675180",
                    "nama_pelapor": "BP BAYU ",
                    "alamat_pelapor": "GG GARUDA JL.BATAS DUKUH SARI 42 - RT-0 / RW-0",
                    "no_telp_pelapor": "6285739436868",
                    "keterangan_pelapor": "PELANGGAN MEMOHON UNTUK MELAKUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAMUN DI WILAYAH PELANGGAN TIDAK TERSEDIA PASCABAYAR. PELANGGAN MEMOHON UNTUK TETAP MELAKUKAN MIGRASI MENUJU PASCABAYAR. MOHON PELANGGAN DI KONFIRMNASI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FATUR",
                    "waktu_lapor": "01/02/2023 15:05:28",
                    "waktu_recovery": "01/02/2023 15:32:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5123020101043",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 155,
                    "nama_up3": "UP3 SURABAYA BARAT",
                    "id_ulp": 51162,
                    "nama_ulp": "ULP KARANG PILANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIKI ",
                    "alamat_pelapor": "PR MIRAH DELIMA REGENCY BLOK C  NO 18 RT 42 RW 09 JL  MIRAH DELIMA REGENCY KEL  GADUNG  KEC DRIYOREJO  PERUMNAS KOTA BARU  DRIYOREJO  KAB GRESIK  /  DEPAN BALAI   RW  ",
                    "no_telp_pelapor": "082140025542",
                    "keterangan_pelapor": "PELANGGAN  SEBELUMNYA   SDH   ADA  PEMBELIAN PULSA   NAMUN  NO TOKEN  BLM SEMPAT  DIENTRYKAN ( RP  50.000 4463 3460 3015 8251 5154 DAN  ( RP 20.000=0533 3011 2921 4941 5302  ) KRN APP EROR  DAN SAAT INI  SDH ADA PERGANTIAN APP YANG  BARU  DENGAN  NOMETER YANG LAMA  ( 14007451884 ) DAN  NOMETER YANG  BARU  50001857353",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.PUJI",
                    "waktu_lapor": "01/02/2023 15:06:40",
                    "waktu_recovery": "01/02/2023 15:34:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5123020101049",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 541,
                    "nama_up3": "UP3 KARAWANG",
                    "id_ulp": 53461,
                    "nama_ulp": "ULP CIKAMPEK",
                    "idpel_nometer": "000000000000000000398853",
                    "nama_pelapor": "IBU DESIA  ",
                    "alamat_pelapor": "PR   GRIYA SENTOSO  KOMPLEKS HEKSA CIPTA BLOK    A11   NO   10  KEL  WANCI MEKAR  RT  3  RW  9 JL   -  KEC  KOTA BARU KAB. KARAWANG  / BELAKANG  KANTOR KEC    KOTA BARU ",
                    "no_telp_pelapor": "082125375798",
                    "keterangan_pelapor": "MOHON BANTUAN PENGECEKAN PELANGGAN MENGELUHKAN TAGIHAN LISTRIK BULAN  FEBRUARI  2023  MELONJAK  , STAND METER TGL  01/02/2023 =   5.479 PETUGAS CATER( JARANG   DATANG  ) KWH METER  MUDAH  DIJANGKAU , LOKASI DI ( HUNI  ) DAN PEMAKAIAN NYA  NORMAL. TERIMA KASIH  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.INTAN",
                    "waktu_lapor": "01/02/2023 15:09:06",
                    "waktu_recovery": "01/02/2023 15:34:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5123020101055",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "JL RAYA JEMURSARI NO 140 RT 001 RW 007 KEL JEMUR WONOSARI KEC WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085334200241",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100196, PELANGGAN MINTA INFO PENYEBAB  BANYAK RUMAH PADAM  TGL 01/02/2023 PUKUL  07.40-07.56  /INFO PELANGGAN ADA TRAFO DEKAT BCA JEMURSARI MUNGKIN DARI SANA DIPERBAIKI ATAU SEPERTI APA PELANGGAN MINTA KEPASTIAN.TERIMAKASIH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DARIA",
                    "waktu_lapor": "01/02/2023 15:13:21",
                    "waktu_recovery": "01/02/2023 16:01:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020101188",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52050,
                    "nama_up3": "UP3 SURAKARTA",
                    "id_ulp": 52051,
                    "nama_ulp": "ULP SURAKARTA KOTA",
                    "idpel_nometer": "14070585063",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL PROF DR SUPOMO NO 55 RT - RW -  KEL MANGKUBUMEN KEC BANJARSARI KOTA SURAKARTA LOKASI RESTO PETUL SOLO",
                    "no_telp_pelapor": "0271737379",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223011901356, BELUM ADA PERBAIKAN PETUGAS.  TGL 13/01/2023 PELAPORAN PELANGGAN MELALUI (CC 123.) DENGAN NOMOR LAPOR G5223011300900 PERIHAL 1 RUMAH PADAM MENYALA 5-6 KALI PERHARI. MCB ON  SEKRING ONSUDAH DI CEK PETUGAS BTL TIDAK ADA KENDALA . PERBAIKAN DILAKUKAN OLEH PETUGAS PLN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR (PTL/APP/MCB) DAPAT DIPASANG SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NUGRAHENI",
                    "waktu_lapor": "01/02/2023 15:15:04",
                    "waktu_recovery": "01/02/2023 15:25:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K1223020100270",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12803,
                    "nama_ulp": "ULP HELVETIA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIS",
                    "alamat_pelapor": "JL SETIA TJ.GUSTA NO 24 F KEL TANJUNG KUSTA KEC MEDAN HELVETIA KOTA MEDAN ACUAN DEKAT MESJID AL HASANAH",
                    "no_telp_pelapor": "0618448791",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASANNYA PELANGGAN DENGAN ID PEL 120110208450 DAN 128030055498 SUDAH MELENGKAPI SYARAT UNTUK UBAH TARIF KE BISNIS DAN SUDAH MENGAJUKAN LANGSUNG KE ULP HELVETIA PADA TANGGAL 19 DAN 26 DESEMBER DAN PERTUGAS YANG MENERIMA  BERKAS BERNAMA DWITA SIREGAR NAMUN SAMPAI SEKARANG BELUM TEREALISASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.SYAWAL",
                    "waktu_lapor": "01/02/2023 15:16:24",
                    "waktu_recovery": "01/02/2023 17:41:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K3223020100288",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HADIMAN ",
                    "alamat_pelapor": "FAKULTAS TEHNIK GOWA JL MALINO NO 8 RT .-/- KEL.ROMANG LOMPOA KEC.BONTO MARANNU KAB GOWA ",
                    "no_telp_pelapor": "81244994791",
                    "keterangan_pelapor": "KELUHAN BERULANG : K3223020100204, 27 JAN 32   TUNG. REK. BULAN REK 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "01/02/2023 15:16:26",
                    "waktu_recovery": "01/02/2023 17:26:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K1223020100272",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12803,
                    "nama_ulp": "ULP HELVETIA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIS",
                    "alamat_pelapor": "JL KARYA CILINCING NO.31 KEL KARANG BEROMBAK KEC MEDAN BARAT KOTA MEDAN ACUAN DEKAT MESJID ALFAJAR ",
                    "no_telp_pelapor": "0618448791",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASANNYA PELANGGAN DENGAN ID PEL 120110408420 DAN 120110020132 SUDAH MELENGKAPI SYARAT UNTUK UBAH TARIF BISNIS DAN SUDAH MENGAJUKAN LANGSUNG KE ULP HELVETIA PADA TANGGAL 19 DAN 26 DESEMBER DAN PERTUGAS YANG MENERIMA  BERKAS BERNAMA DWITA SIREGAR NAMUN SAMPAI SEKARANG BELUM TEREALISASI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.SYAWAL",
                    "waktu_lapor": "01/02/2023 15:16:45",
                    "waktu_recovery": "01/02/2023 17:41:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5223020101193",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53875,
                    "nama_ulp": "ULP BOJONGGEDE",
                    "idpel_nometer": "000000000000000097320812",
                    "nama_pelapor": "LOUDRY CHRYSTIANDI/loudry_ch ",
                    "alamat_pelapor": "PERUMAHAN BUKIT WARINGIN BLOK H8 NO 19 BOJONGGEDE BOGOR RT 05 RW 14, ATAU DI MAPS BISA KETIK FRINKA SALON",
                    "no_telp_pelapor": "081957370100",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN REK FEBRUARI BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 5432. REK BELUM DILUNASI. (KONDISI RUMAH HUNI, BERPAGAR DAN SESUAI INFORMASI PELANGGAN TIDAK DIKUNCI,  LETAK KWH MUDAH DIJANGKAU). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DEVIA.SM",
                    "waktu_lapor": "01/02/2023 15:17:02",
                    "waktu_recovery": "01/02/2023 17:07:56",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5223020101199",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE MACHRONI",
                    "alamat_pelapor": "JL KEDAUNG BARU RT.03/05, KEDAUNG BARU, NEGLASARI, KOTA TANGERANG, BANTEN",
                    "no_telp_pelapor": "085326880883",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB MELALUI PLN MOBILE TARIF/DAYA (B2/10600VA) NO REGISTER 5666011285990 BP LUNAS PADA TANGGAL (25/01/2023)  PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM TEREALISASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NURDIN.LC",
                    "waktu_lapor": "01/02/2023 15:18:35",
                    "waktu_recovery": "01/02/2023 15:39:29",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5223020101202",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55100,
                    "nama_ulp": "ULP DENPASAR",
                    "idpel_nometer": "10039484",
                    "nama_pelapor": "BP WIN SAMSON",
                    "alamat_pelapor": "JALAN GUNUNG KRAKATAU GG 1 NO.7",
                    "no_telp_pelapor": "087803561461",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK SUMUT PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.LAHARDI.LC",
                    "waktu_lapor": "01/02/2023 15:19:07",
                    "waktu_recovery": "01/02/2023 15:27:34",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020101070",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14100,
                    "nama_ulp": "ULP RIVAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "TANGGAL 27/01/2023  PTL DIPUTUS SEMENTARA DAN TANGGAL  01/02/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA MOBUIL BANKING BCA PTL MINTA DISAMBUNG KEMBALI\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_lapor": "01/02/2023 15:20:54",
                    "waktu_recovery": "01/02/2023 16:24:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K2323020100183",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 233,
                    "nama_up3": "UP3 BERAU",
                    "id_ulp": 23300,
                    "nama_ulp": "ULP TANJUNG REDEB",
                    "idpel_nometer": "32107796396",
                    "nama_pelapor": "BPK BUDI",
                    "alamat_pelapor": "JL TARAP RT.01/- NO 130 D KEL SEI BEDUNGUN KEC TANJUNG REDEB KAB BERAU LOKASI  SEBELAH MASJID AL MUHAIMIN",
                    "no_telp_pelapor": "81255988659",
                    "keterangan_pelapor": "MOHON BANTUAN DAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43,DISPLAY KWH TERTERA GAGAL, NO  TOKEN 26603114870634793282 DAN 43515430758550896475 ,SISA KWH 16,99 , NO METER 32107796396 , PTL MENYALA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.ERIC",
                    "waktu_lapor": "01/02/2023 15:22:28",
                    "waktu_recovery": "01/02/2023 16:16:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020101074",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14100,
                    "nama_ulp": "ULP RIVAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL SEKIP JAYA NO-  RT - RW - KEL  SEKIP JAYAKEC KEMUNING  KOTA PALEMBANG/ DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT TERKAIT REKEING JANUARI 2023 ID PEL 141000244551 MELONJAK, RUMAH KOSONG SEJAK JUNI 2022, PETUGAS CARTER  TIDAK TAHU DATANG ATAU TIDAK, APP METER MUDAH DI JANGKAU, SAAT INI PELANGGAN TIDAK DAPAT MENYAMPAIKAN STAND AKHIR KARENA APP METER DI BAWAH PETUGAS",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_lapor": "01/02/2023 15:22:45",
                    "waktu_recovery": "01/02/2023 16:24:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5123020101075",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51104,
                    "nama_ulp": "ULP PERAK",
                    "idpel_nometer": "12240091",
                    "nama_pelapor": "IBU YOLAN ",
                    "alamat_pelapor": "JL DONOKERTO 9 NO 28 I RT 6 RW 11 KEL KAPASAN KEC SIMOKERTO GANG DEPAN GEREJA GBT NAWARSTU",
                    "no_telp_pelapor": "082231599022",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN SAAT INI BERADA DILUAR INGIN DIPINDAH KE DALAM. NIK KTP 3578155007010001 A/N YOLANDA EKA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.UCOK",
                    "waktu_lapor": "01/02/2023 15:22:51",
                    "waktu_recovery": "01/02/2023 16:04:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K2323020100184",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 316,
                    "nama_up3": "UP3 PONTIANAK",
                    "id_ulp": 21101,
                    "nama_ulp": "ULP SIANTAN",
                    "idpel_nometer": "32900396931",
                    "nama_pelapor": "IBU AILI",
                    "alamat_pelapor": "JL.TRANS KALIMANTAN PERGUDANGAN PRIMA LESTARI JALUR II RT.-/- NO.- DS.DURIAN KEC.- KAB.AMBAWANG ,ACUAN KOMPLEK PERGUDANGAN",
                    "no_telp_pelapor": "0561573347",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES PENGAJUAN PD SEKALIGUS MIGRASI DARI DAYA B2T / 16500VA KE B2/53000VA DENGAN NO METER 32900396931 , DENGAN NIK KTP PELANGGAN 3173050705710006 DAN NO NPWP 24.564038.8-039000,PEMOHON MERUPAKAN YANG DIBERI KUASA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.ARIF",
                    "waktu_lapor": "01/02/2023 15:26:19",
                    "waktu_recovery": "01/02/2023 15:51:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5223020101226",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBNU/ibnu_arfan_13 ",
                    "alamat_pelapor": "JL JERAN GG H BONKENG RT 3 RW 5 NO 39 KELURAHAN JATILUHUR KECAMATAN JATI ASIH BEKASI KOTA",
                    "no_telp_pelapor": "083140813076",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERDAPAT PERGANTIAN NOMOR METER 14005227872 PTL NORMAL, SISA KWH 13.94",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DEVIA.SM",
                    "waktu_lapor": "01/02/2023 15:29:26",
                    "waktu_recovery": "01/02/2023 15:49:05",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5123020101090",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI ",
                    "alamat_pelapor": "JL - PR GRAHA SANTOSO REGENCY BLOK A NO. 5 RT 1 RW 4 KEL RUNGKUT KEC RUNGKUT KOTA SURABAYA / DEKAT STIKOM ",
                    "no_telp_pelapor": "081230778838",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT  PELANGGAN INGIN PENGAJUAN PB PROMO SUPER EVERYDAY TARIF R3 DAYA 7700VA  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DWIIDA",
                    "waktu_lapor": "01/02/2023 15:30:15",
                    "waktu_recovery": "01/02/2023 15:40:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5223020101229",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBARI ",
                    "alamat_pelapor": "JL. JOMBANG RAYA GG SUKUN RT2 RW6 NO. 33 KEL. PONDOK KACANG TIMUR  KEC. PONDOK AREN TANGSEL",
                    "no_telp_pelapor": "6285591243866",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP.  PELANGGAN MERAGUKAN BEROPERASINYA APP. YBS MEMBANDINGKAN DENGAN TETANGGA TANPA AC JARANG MENGGUNAKAN TV DAN KETIKA PEMAKAIAN 1 LAMPU INDIKATOR BERKEDIP 10X.  STAND APP TGL 01/02/23 = 02044, 9",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NUGRAHENI",
                    "waktu_lapor": "01/02/2023 15:31:08",
                    "waktu_recovery": "01/02/2023 17:22:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1423020100409",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "32171405924",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL SETIA KAWAN PERUMAHAN SURYA AKBAR 7 BLOK I NO 12 KEL: TALANG JAMBE KEC: SUKARAME, PALEMBANG",
                    "no_telp_pelapor": "08111205093",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN ID METER 32171405924, NO KODE TOKEN 02595456177581745080 DAN SISA KWH 340 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.TITIN",
                    "waktu_lapor": "01/02/2023 15:34:45",
                    "waktu_recovery": "01/02/2023 15:58:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020101099",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51103,
                    "nama_ulp": "ULP TANDES",
                    "idpel_nometer": "10841919",
                    "nama_pelapor": "BP TIRO",
                    "alamat_pelapor": "JL TAMBAK LUMPANG BARU NO.31  RT-002 / RW-00 KEL SUKOMANUNGGAL KEC SUKOMANUNGGAL SURABAYA DEKAT PERGUDANGAN DOMAR INDUSTRI ",
                    "no_telp_pelapor": "085102791017",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI 2023 BESERTA BK TELAH DILUNASI VIA APLIKASI PROFANA PTL MINTA DISAMBUNG KEMBALI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.BERTA",
                    "waktu_lapor": "01/02/2023 15:35:49",
                    "waktu_recovery": "01/02/2023 15:58:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020101233",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53875,
                    "nama_ulp": "ULP BOJONGGEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "TARI/tarimulyani29 ",
                    "alamat_pelapor": "KP.GEDONG RT 01 RW 10 NO 49. BOJONGGEDE BOGOR",
                    "no_telp_pelapor": "081991650454",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN TERKAIT 720 JAM NYALA. PTL TIDAK PADAM DENGAN SISA KWH 20.93. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DEVIA.SM",
                    "waktu_lapor": "01/02/2023 15:36:48",
                    "waktu_recovery": "01/02/2023 17:08:04",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K3223020100302",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOSEPH",
                    "alamat_pelapor": "JL /GG PANORAMA KP PINTU AIR  NO.22   RT-2 / RW-4 DS WALUYA KEC CIKARANG UTARA KAB BEKASI",
                    "no_telp_pelapor": "6285716887531",
                    "keterangan_pelapor": "GAGAL BELI TOKEN PTL NYALA SISA 10 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.FACHMI",
                    "waktu_lapor": "01/02/2023 15:38:37",
                    "waktu_recovery": "01/02/2023 16:48:25",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020101114",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56110,
                    "nama_ulp": "ULP SERANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO",
                    "alamat_pelapor": "JL- PR  CLUSTER HOUSTON  BLOK O NO.1 RT- RW- KEL BANJAR AGUNG  KEC CIPOCOK JAYA KOTA SERANG / RUMAH PERTAMA , DEKAT POS SATPAM  ",
                    "no_telp_pelapor": "081317516121",
                    "keterangan_pelapor": "MOHON KONFIRMASI KE PELANGGAN . PELANGGAN PERMOHONAN PB SUPER EVERYDAY (MOBIL LISTRIK) DAYA 7700VA . PELANGGAN SUDAH MEMILIKI HOME CHARGING (NAMUN BELUM TERPASANG). PELANGGAN MENERIMA INFO DARI EV CHARGING PLN GROUP (A.N SURI , NM TELEPON 085781000740). LOKASI DIMINTA APP METER TERPASANG TERLEBIH DAHULU TERKAIT  :  G5123012500916 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.INTAN",
                    "waktu_lapor": "01/02/2023 15:42:46",
                    "waktu_recovery": "01/02/2023 16:31:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5223020101244",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52004,
                    "nama_ulp": "ULP PATI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL RAYA PATI GABUT KM 4 DUKUH GEMPOL DESA GEMPOLSARI, KEC GABUT, KAB PATI // WARUNG MAKAN QUROTA SPESIAL BELUT",
                    "no_telp_pelapor": "081331539597",
                    "keterangan_pelapor": "TANGGAL 1/2/2023 TUNGGAKAN REKENING JANUARI 2023. BERIKUT BK DAN REKENING BERJALAN JANUARI 2023 TELAH DILUNASI VIA ALFAMART. MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.HERDIANTI",
                    "waktu_lapor": "01/02/2023 15:44:41",
                    "waktu_recovery": "01/02/2023 15:54:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020101126",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA ",
                    "alamat_pelapor": "PR PONDOK CANDRA CLUSTER JASMINE PARK JL MELON TENGAH NO 66 KEL TAMBAKREJO KEC WARU KAB SIDOARJO :: DARI POS SECURITY LURUS , LOKASI KANAN JALAN ",
                    "no_telp_pelapor": "0318793207",
                    "keterangan_pelapor": "NO LAPOR : K5123011901282, PELANGGAN PENGAJUAN PINDAH APP TGL 19/01/2023, SYARAT SUDAH LENGKAP, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN PADA TGL 30/01/2023 DENGAN NOMINAL RP 344.000, DENGAN NO REGISTER : 5114333025017, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.AFFANDI",
                    "waktu_lapor": "01/02/2023 15:48:18",
                    "waktu_recovery": "01/02/2023 16:00:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020101131",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_ulp": 51405,
                    "nama_ulp": "ULP SRENGAT",
                    "idpel_nometer": "7354697",
                    "nama_pelapor": "IBU YAYUK",
                    "alamat_pelapor": "DN KEBONAGUNG                 RT-005 / RW-02",
                    "no_telp_pelapor": "085850964202",
                    "keterangan_pelapor": "TANGGAL 31/01/2023PTL DIPUTUS SEMENTARA DAN TANGGAL 31/01/2023 TAGIHAN BULAN JANUARI BESERTA BK TELAH DILUNASI VIA KONTER PULSA PTL MINTA DISAMBUNG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.NURUL",
                    "waktu_lapor": "01/02/2023 15:52:40",
                    "waktu_recovery": "01/02/2023 16:16:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020101261",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32300,
                    "nama_up3": "UP3 KENDARI",
                    "id_ulp": 32320,
                    "nama_ulp": "ULP WUA WUA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL LATSITARDA KEL KAMBU KEC KAMBU, KOTA KENDARI, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082246792795",
                    "keterangan_pelapor": "TGL 07/11/2022 PROSES PB (R1MT / 900 VA) MELALUI LOKET PLN DENGAN KODE BOOKING 8875540003980804. TGL 07/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. PADA STATUS AP2T TERTERA PEMBAYARAN. TERKAIT LAPORAN K5223011701360 SUDAH DIKONFIRMASI  PETUGAS MENUNGGU KETERSEDIAAN KABEL. PELANGGAN MINTA SEGERA DIREALISASIKAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.PRATIWI.SM",
                    "waktu_lapor": "01/02/2023 15:53:11",
                    "waktu_recovery": "01/02/2023 17:56:30",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020101137",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "000355281",
                    "nama_pelapor": "IBU JUNIATI NINGSIH",
                    "alamat_pelapor": "JL GUBENG KLINGSINGAN 2 NO 6 RT-0 / RW- 3 KEC GUBENG KEL GUBENG KOD SURABAYA",
                    "no_telp_pelapor": "085804059003",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100670, TERKAIT LAPORAN K5123013101399 (TANGGAL 31-01-2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31-01-2023 TAGIHAN BULAN 01-2023 BESERTA BK TELAH DILUNASI VIA PC POS BANK ARTHA GRAHA -  PTL MINTA DISAMBUNG KEMBALI ) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ==>SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.ANGGA.LC TGL. 01/02/2023 JAM 16.03 WIB DENGAN ID TIKET K5123020101137, PELANGGAN HARD COMPLAIN HAMPIR 2 HARI PADAM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.AFFANDI",
                    "waktu_lapor": "01/02/2023 15:55:15",
                    "waktu_recovery": "01/02/2023 17:27:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K1423020100417",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17172,
                    "nama_up3": "UP3 METRO",
                    "id_ulp": 17250,
                    "nama_ulp": "ULP PRINGSEWU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DESMANTORO",
                    "alamat_pelapor": "JL. GADINGREJO NO. - RT 01 RW 06 KEL. GADINGREJO KEC. GADING REJO KAB. PRINGSEWU PROVINSI LAMPUNG",
                    "no_telp_pelapor": "085377278867",
                    "keterangan_pelapor": "TGL 16/01/23 PROSES PB (B1T/4400 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 172509912301164773 DAN NO KODE PEMBAYARAN 1725012100814. TGL 17/01/23 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.INDRIANI",
                    "waktu_lapor": "01/02/2023 15:55:26",
                    "waktu_recovery": "01/02/2023 16:02:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020101139",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51104,
                    "nama_ulp": "ULP PERAK",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SUTRISNO",
                    "alamat_pelapor": "JL. SIDOKAPASAN GG. V NO.3C, KEL SIDODADI, KEC SIMOKERTO, KOTA SURABAYA, JAWA TIMUR",
                    "no_telp_pelapor": "085100951345",
                    "keterangan_pelapor": "TERKAIT NO.LAPOR K5123013100416, PELANGGAN PENDAFTARAN PB  R1MT 900 NO REGISTER 5110412029207 DAN NO AGENDA 511049912301241947 BP LUNAS PADA TGL 24/01/2023  , NAMUN HINGGA SAAT INI BELUM REALISASI (INFO DARI PELANGGAN SAMPAI DENGAN SAAT INI MASIH BELUM ADA KONFIRMASI DARI PETUGAS)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ANANDA",
                    "waktu_lapor": "01/02/2023 15:55:58",
                    "waktu_recovery": "01/02/2023 18:20:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5223020101269",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK) TERKAIT LAPORAN K5423020101538 BELUM ADA KONFIRMASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.PRATIWI.SM",
                    "waktu_lapor": "01/02/2023 15:58:37",
                    "waktu_recovery": "01/02/2023 16:22:44",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5223020101271",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52650,
                    "nama_up3": "UP3 SUKOHARJO",
                    "id_ulp": 52652,
                    "nama_ulp": "ULP GROGOL ( DISJATENG )",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIFIN",
                    "alamat_pelapor": "JL GROGOL NO 80 KEL GROGOL KEC GROGOL KAB SUKOHARJO JATENG >> LOKASI RUKO TRANSVISION, DEPAN KANTOR KEC GROGOL",
                    "no_telp_pelapor": "0271728581",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN KWH METER TELAH DILAKUKAN PEMUTUSAN PENYAMBUNGAN (TUSBUNG) DIKARENAKAN BELUM MELAKUKAN PEMBAYARAN SELAMA 3 BULAN. SAAT INI PELANGGAN AKAN MELAKUKAN PEMBAYARAN REKENING NAMUN PELANGGAN TIDAK MENGETAHUI ID PEL, PELANGGAN JUGA MENGHENDAKI PTL DISAMBUNG SESUAI KETENTUAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NOVIAWATI.SM",
                    "waktu_lapor": "01/02/2023 15:59:52",
                    "waktu_recovery": "01/02/2023 16:43:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Bayar"
                },
                {
                    "no_laporan": "K5123020101148",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 231,
                    "nama_up3": "UP3 SAMARINDA",
                    "id_ulp": 23157,
                    "nama_ulp": "ULP SAMARINDA ILIR",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AIMIN ",
                    "alamat_pelapor": "JLN L. MANGKURAT BLOK E  NO 41 RT 35 RW 0 KEL PELITA KEC SAMARINDA ILIR KOTA SAMARINDA /SEBELUM LAPANGAN PESAWAT",
                    "no_telp_pelapor": "082255142915",
                    "keterangan_pelapor": "TANGGAL  30/01/2023  PTL DIPUTUS SEMENTARA  (APP DICABUT) DAN TANGGAL 29/01/2023 TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA BRI , PTL MINTA SEGERA DISAMBUNG. TERKAIT K5123013000214  BELUM DITANGANI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WINDYA",
                    "waktu_lapor": "01/02/2023 16:00:35",
                    "waktu_recovery": "01/02/2023 16:09:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020101277",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52102,
                    "nama_ulp": "ULP WATES",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE ",
                    "alamat_pelapor": "JL JANGKANG KIDUL PENGASIH NO - RT 47 RW 23 KEL GEDANGAN KEC SENTOLO KAB KULONPROGO // LOKASI 2 KM METER DARI PASAR BAWES",
                    "no_telp_pelapor": "081225150809",
                    "keterangan_pelapor": "LAPOR ULANG TERKAIT NO LAPOR K5223013101189\\nMOHON BANTUAN DAN INFORMASI KEPADA PELANGGAN. BAHWA PELANGGAN SUDAH MELAKUKAN REGISTRASI DI UNIT NAMUN BELUM ADA NO REGISTRASI DARI PETUGAS UNTUK PROSES PEMBAYARAN DAN PEMASANGANNYA. PELANGGAN MENGINGINKAN INFORMASI TERKAIT HAL TERSEBUT ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DYAH",
                    "waktu_lapor": "01/02/2023 16:02:21",
                    "waktu_recovery": "01/02/2023 16:57:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5123020101153",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 545,
                    "nama_up3": "UP3 SUMEDANG",
                    "id_ulp": 53511,
                    "nama_ulp": "ULP SUMEDANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "JL MAYOR ABDUR RAHMAN RT 3 RW 10 KEL KOTAKALER KEC SUMEDANG UTARA KAB SUMEDANG JABAR , LOKASI SPBU",
                    "no_telp_pelapor": "081321011110",
                    "keterangan_pelapor": "TERKAIT NO.LAPOR K5123011900832, PADA BULAN SEPTEMBER 2022 PELANGGAN SUDAH PENGAJUAN SURAT PERMOHON UNTUK PROSES PB PLTS, SUDAH DISURVEY OLEH PETUGAS PLN NAMUN BELUM ADA INFORMASI TERKAIT DISETUJUI ATAU TIDAK PERMOHONAN TERSEBUT, MOHON KONFIRMASI DAN PENJELASAN KE PELANGGAN.TERIMAKASIH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ANANDA",
                    "waktu_lapor": "01/02/2023 16:02:42",
                    "waktu_recovery": "01/02/2023 16:48:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5223020101280",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53221,
                    "nama_ulp": "ULP BANJAR",
                    "idpel_nometer": "000000000000000001914506",
                    "nama_pelapor": "BP ANANG",
                    "alamat_pelapor": "PERUM BUMI ASRI B.49 LINGKUNGAN BANJAR KOLOT RT 2 RW 12 KEL BANJAR KEC BANJAR KOTA BANJAR 46311",
                    "no_telp_pelapor": "085318745192",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI JUHENDI MENJADI ANANG LUQMAN. DENGAN NO. KTP PEMILIK 3279012111650002 AN. ANANG LUQMAN  DAN NPWP PEMILIK 243485406425000 PEMOHON MENGAKU SEBAGAI PEMILIK.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NURDIN.LC",
                    "waktu_lapor": "01/02/2023 16:03:04",
                    "waktu_recovery": "01/02/2023 16:17:36",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Ubah Nama"
                },
                {
                    "no_laporan": "K5123020101155",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51102,
                    "nama_ulp": "ULP PLOSO",
                    "idpel_nometer": "000000000",
                    "nama_pelapor": "IBU NIA  ",
                    "alamat_pelapor": "JL  KEDUNG PENGKOL   GG  5  NO  4 A  RT 1 RW 5 KEL  MOJO KEC  GUBENG KOTA  SURABAYA  /DEKAT  SMK  5 ",
                    "no_telp_pelapor": "082244503030",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL  31/01/2023  TAGIHAN BULAN  JANUARI  2023 BESERTA BK TELAH DILUNASI VIA BTN  PTL MINTA DISAMBUNG KEMBALI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.INTAN",
                    "waktu_lapor": "01/02/2023 16:02:59",
                    "waktu_recovery": "01/02/2023 16:06:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K1223020100305",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18120,
                    "nama_ulp": "ULP SIMPANG TIGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DESRI",
                    "alamat_pelapor": "JL KARTAMA NO.3 RT06 RW 05  GG BERSAMA KEL MAHARATU KEC MARPOYAN DAMAI PEKANBARU RIAU\\n ACUAN : SEBRANG KANTOR LURAH ",
                    "no_telp_pelapor": "081350005568",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 156.12 KWH \\n NO TOKEN : 7340 3726 5705 2618 4827",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.12.ivan",
                    "waktu_lapor": "01/02/2023 16:08:44",
                    "waktu_recovery": "01/02/2023 21:49:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1423020100431",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL. PERSATUAN GG. MUSHOLA NO. 0 RT 5 RW 8 KP MARUGA KEL.SIASAR KEC. SERPONG KOTA TANGERANG SELATAN DIDEKAT LOOK AN LOOK",
                    "no_telp_pelapor": "628567775523",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100260, MOHON BANTUAN LAYANAN, PROSES GESER  APP UNTUK ID PEL 14436711635 DIKARENAKAN RENOVASI BANGUNAN. DENGAN DATA PEMILIK PERSIL : NAMA : EMPUD SAEPUDIN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.ZAVIKA",
                    "waktu_lapor": "01/02/2023 16:10:55",
                    "waktu_recovery": "01/02/2023 21:47:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K3223020100322",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI",
                    "alamat_pelapor": "JL PARADISE RASAMALA 2 PR NIRWANA SERPONG A CLUSTER RASAMALA BLOK I 3 NO 68 KEL BAKTI JAYA KEC SETU KOTA TANGERANG SELATAN, DIDEKAT PERUMAHAN BUKIT DAGO",
                    "no_telp_pelapor": "6285817718350",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DGN NO METER 14046302841 (PTL NYALA) SISA PULSA 89.58 KWH, TERTERA KET : SILAHKAN KIRIM DIL PREPAID !!!",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.SUGIARTO01",
                    "waktu_lapor": "01/02/2023 16:14:42",
                    "waktu_recovery": "01/02/2023 20:16:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5223020101302",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51141,
                    "nama_ulp": "ULP DUKUH KUPANG",
                    "idpel_nometer": "010497010",
                    "nama_pelapor": "BP DIMAS",
                    "alamat_pelapor": "JL SIMO GUNUNG KERAMAT TIMUR NO 9 RT-/RW-, KEL BANYUURIP, KEC -, KOTA SURABAYA // MASUK AREA PERKAMPUNGAN",
                    "no_telp_pelapor": "6285731209043",
                    "keterangan_pelapor": "PELANGGAN AKAN MELAKUKAN PEMBAYARAN REKENING LISTRIK BULAN JANUARI 2023 DIKARENAKAN SUDAH DILAKUKAN TUSBUNG. NAMUN SETELAH DICEK DI APKT SUDAH TERBAYARKAN PADA 31/1/2023 DAN PELANGGAN MERASA BELUM MEMBAYARKAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. PELANGGAN TELAH MENGHUBUNGI KEMBALI KE PLN 123, DIKARENAKAN BELUM ADA PENANGANAN MAUPUN KONFIRMASI DARI PETUGAS. MOHON TINDAK LANJUT DAN PENYELESAIANNYA.\\nCC.52.ISMAIL",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.HERDIANTI",
                    "waktu_lapor": "01/02/2023 16:14:55",
                    "waktu_recovery": "01/02/2023 20:24:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K1223020100310",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIA",
                    "alamat_pelapor": "JL BANTU BELAH 2 PERUM ALYA RESIDENCE NO 9  RT 0 RW 0 KEL CIPEDAK KEC JAGAKARSA JAKARTA SELATAN ",
                    "no_telp_pelapor": "081370937374",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100095, MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA POSISI APP TERLALU DIDALAM PERSIL MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. MOHON UNTUK MENGHUBUNGI KE NO TELP (081315036330) PELANGGAN PERNAH LAPOR DENGAN NO : K5423012202926, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. / INFO PELANGGAN SUDAH MELAPOR SEMINGGU LALU BELUM DI TANGANI CC.12.IVAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.12.ivan",
                    "waktu_lapor": "01/02/2023 16:15:44",
                    "waktu_recovery": "01/02/2023 17:22:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020101305",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUADI",
                    "alamat_pelapor": "JL RAYA SPG RT 5 RW 9 NO -- KEL LUBANG BUAYA KEC CIPAYUNG  JAKTIM DKI JAKARTA // DEKAT SMP 81 ",
                    "no_telp_pelapor": "02184995952",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN KONFIRMASI PELANGGAN MENDAPATKAN TELP DARI NOMOR 84977814. SEBELUMNYA PELANGGAN MENGAJUKAN PERMOHONAN PASANG BARU MELALUI PENGAWAS KANTOR PLN SETEMPAT DAYA 1125000. MOHON PELANGGAN DIKONFIRMASI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ELISABETH",
                    "waktu_lapor": "01/02/2023 16:16:03",
                    "waktu_recovery": "01/02/2023 17:09:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K1223020100311",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18111,
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI",
                    "alamat_pelapor": "JL KESEHATAN NO.11 RT 001/ RW 007 KEL KAMPUNG BANDAR KEC SENAPELAN KOTA PEKANBARU RIAU ACUAN-",
                    "no_telp_pelapor": "076124888",
                    "keterangan_pelapor": "MOHON INFOR MASI DAN PENJELASANYA PELANGGAN DENGAN ID PEL  181110992479 DILAKUKAN PERGANTIAN METERAN DARI PASKA KE LPB TERKAIT TUSBUNG TAGIHAN SUDAH DILUNASI DAN PETUGAS AKAN MEREALISASIKAN KE LPB. NAMUN PELANGGAN KEBERATAN DAN MENGINGINKAN DI PASKABAYAR TERKAIT LAPORAN SEBELUMNYA K1223013100226",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.NADHIL",
                    "waktu_lapor": "01/02/2023 16:16:32",
                    "waktu_recovery": "01/02/2023 19:27:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Pelanggan berkeberatan dialihkan ke APP Prabayar"
                },
                {
                    "no_laporan": "K1423020100439",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14110,
                    "nama_ulp": "ULP KENTEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EMILIA",
                    "alamat_pelapor": "JL.BETAWI RAYA KOMP  GRIYA KENCANA INDAH TAHAP III BLOK.I NO.10 RT.68 RW.012 KEL.LEBUNG GAJAH KEC.SEMATANG BORANG , PALEMBANG DIDEKAT MASJID AL YUSRO / DIDEKAT RS CHARITAS",
                    "no_telp_pelapor": "082178077059",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI , INFO PELANGGAN SEBELUMNYA DILAKUKAN PEMUTUSAN RAMPUNG DAN DILAKUKAN PROSES MIGRASI OLEH PETUGAS , PELANGGAN BERSEDIA DAN  TELAH MEMBAYAR SENILAI RP.20.000,- KELOKET PLN NAMUN TIDAK DIBERIKAN KODE PEMBAYARAN. PELANGGAN INGIN SEGERA PROSES MIGRASI DIREALIASI HARI INI. ID PEL : 141102478106",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.14.ANNETA",
                    "waktu_lapor": "01/02/2023 16:16:36",
                    "waktu_recovery": "02/02/2023 09:39:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K1423020100440",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14100,
                    "nama_ulp": "ULP RIVAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.ROBBI",
                    "waktu_lapor": "01/02/2023 16:16:35",
                    "waktu_recovery": "01/02/2023 17:15:25",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020101183",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51305,
                    "nama_ulp": "ULP KEPANJEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SHOLEH",
                    "alamat_pelapor": "JL- PR WATU BESI RAYA BLOK U NO 14   RT-4 / RW-7 KEL KARANG DUREN KEC PAKIS AJI KOTA MALANG )DKT MUSHOLA)",
                    "no_telp_pelapor": "082139267680",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 14046459427 KESULITAN PEMBELIAN TOKEN DI (INDOMARET) DENGAN KETERANGAN (BELUM VERIFIKASI) DAN KETERANGAN “KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 104 KWH. BELUM ADA PERGANTIAN KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MALASIANINGSIH",
                    "waktu_lapor": "01/02/2023 16:17:47",
                    "waktu_recovery": "01/02/2023 19:11:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5123020101187",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14100,
                    "nama_ulp": "ULP RIVAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5123020100935 PELANGGAN SUDAH DIHUBUNGI OLEH UNIT TERKAIT BAHWA DISARANKAN UNTUK MENGAJUKAN MIGRASI, NAMUN PELANGGAN TIDAK BERKENAN DAN MENGHENDAKI DISAMBUNG TETAP MENGGUNAKAN APP PASCABAYAR. MOHON BANTUAN TINDAK LANJUT",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RACHMA",
                    "waktu_lapor": "01/02/2023 16:18:22",
                    "waktu_recovery": "01/02/2023 17:15:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K3223020100324",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32111,
                    "nama_ulp": "ULP PANAKKUKANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHARUDIN",
                    "alamat_pelapor": "JL MASJID BAITURRAHMAN KEL BIRING ROMANG KEC MANGGALA KOTA MAKASSAR PROV SULAWESI SELATAN ACUAN: DEKAT GEREJA ",
                    "no_telp_pelapor": "85342281356",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PB R1MT 900 VA TGL 20/1/2023 DENGAN NO REG: 3211112060350, TGL 20/1/2023 TELAH MELAKUKAN PEMBAYARAN UNTUK BP DAN STROM AWAL, NAMUN HINGGA TGL 1/2/2023 BELUM ADA REALISASI PENYAMBUNGAN DARI PETUGAS\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.RATNA",
                    "waktu_lapor": "01/02/2023 16:19:03",
                    "waktu_recovery": "01/02/2023 21:33:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020101189",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51700,
                    "nama_ulp": "ULP PAMEKASAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUDAKIR ",
                    "alamat_pelapor": "DN MOR OLOH DS REK KEREK RT-3 RW-4  JL- NO- KEC PALENGGAAN KAB PAMEKASAN / DEKAT MASJID AL HIDAYAH  ",
                    "no_telp_pelapor": "082335980980",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 16 KWH, TIDAK ADA PEMBAHARUAN KWH METER , NO TOKEN  : 4415 3437 5057 8662 9330, LAPORAN SEBELUMNYA K5123020100395",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MUZDALIFAH",
                    "waktu_lapor": "01/02/2023 16:19:05",
                    "waktu_recovery": "01/02/2023 17:13:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020101310",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52650,
                    "nama_up3": "UP3 SUKOHARJO",
                    "id_ulp": 52651,
                    "nama_ulp": "ULP SUKOHARDJO",
                    "idpel_nometer": "00016918102",
                    "nama_pelapor": "IBU NING ",
                    "alamat_pelapor": "JL- NO- DK PUNGKURAN RT-1 / RW-6 KEL WANGSAN KEC JUMAPOLO KAB KARANGANYAR > DEKAT DENGAN UTARA PONDOK SEMBOH",
                    "no_telp_pelapor": "02716883027",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGAJUKAN PERUBAHAN TARIF DARI R1M / 900 MENJADI R1 / 900 DENGAN NOMOR NIK 3313033112580005 DAN ID PEL 520540886540 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.BAGUS_S.SM",
                    "waktu_lapor": "01/02/2023 16:20:06",
                    "waktu_recovery": "01/02/2023 19:00:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Stimulus / Subsidi Listrik"
                },
                {
                    "no_laporan": "K5123020101191",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "13079",
                    "nama_pelapor": "IBU ARNI",
                    "alamat_pelapor": "JL BINTARA 9 NO 85A RT 2 RW 5 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI. ACUAN : DEKAT TOKO FLORIDA ATAU NASI UDUK KEBON",
                    "no_telp_pelapor": "081285814623",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 149.67 KWH. NO TOKEN 3358 2955 2139 0452 0579",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.IRHAM",
                    "waktu_lapor": "01/02/2023 16:20:45",
                    "waktu_recovery": "01/02/2023 17:33:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1423020100445",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14110,
                    "nama_ulp": "ULP KENTEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENNI MARYANTI ",
                    "alamat_pelapor": "JL LUBUK KAWAH NO 166 RT-62 / RW-13  KEL KEBUN BUNGA KEC SUKARAME KOTA PALEMBANG / DEKAT PEMBANGUNAN",
                    "no_telp_pelapor": "085273208837",
                    "keterangan_pelapor": "MOHON PERIKSA APP, INFO PELANGGAN SISA KWH PADA APP TIDAK BERKURANG SEJAK 10 HARI YANG LALU SISA KWH: 65.65 KWH DENGAN NO.METER 56505608788",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.FRIAN",
                    "waktu_lapor": "01/02/2023 16:23:55",
                    "waktu_recovery": "02/02/2023 09:39:08",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101316",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DAINO ",
                    "alamat_pelapor": "DS SUKA MAJU RT 7 RW 2 KEC TAPUNG HILIR KAB KAMPAR PROV RIAU",
                    "no_telp_pelapor": "082283267297",
                    "keterangan_pelapor": "TERKAIT LAPORAN NO. K5423010805781. MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGANAN SEMENTARA DAYA (R1MT / 900 VA) DIKARENAKAN AKAN PINDAH LOKASI UNTUK 12 BULAN. DENGAN NO. KTP PEMILIK 1401110704720003 AN. DAINO. PEMOHON MENGAKU SEBAGAI (PEMILIK), => PELANGGAN INGIN MEMBATALKAN PERMOHONANNYA KARENA TETAP INGIN MENGGUNAKAN LISTRIK DAN BERLANGGAN PLN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ANGGA.LC",
                    "waktu_lapor": "01/02/2023 16:24:03",
                    "waktu_recovery": "01/02/2023 16:26:53",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020101317",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP INDRA ",
                    "alamat_pelapor": "JL MESJID AL HIDAY NO 17 RT0 RT- / RW- KEL PEJATEN BARAT KEC PASAR MINGGU KOTA JAKARTA SELATAN ACUAN LOKASI SEBELAH HIDAYAH 2",
                    "no_telp_pelapor": "0217714194",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK (JANUARI 2023) = 6824, STAND APP (TGL 01/02/2023) = 6447, DATA PENDUKUNG (RUMAH KOSONG DAN BERPAGAR .TIDAK MENGETAHUI PETUGAS CATER JARANG DATANG ATAU TIDAK). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.T_NUGROHO",
                    "waktu_lapor": "01/02/2023 16:24:14",
                    "waktu_recovery": "01/02/2023 16:36:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5123020101199",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "14025751778",
                    "nama_pelapor": "BP ALFAN",
                    "alamat_pelapor": "JL PR. TAMAN GUNUNG ANYAR BLOK G NO. 51 KEL. GUNUNG ANYAR TAMBAK KEC. GUNUNG ANYAR KOTA SURABAYA\\n ",
                    "no_telp_pelapor": "085735236736",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 25/01/2023  MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.YOHAN",
                    "waktu_lapor": "01/02/2023 16:28:13",
                    "waktu_recovery": "01/02/2023 16:56:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1423020100451",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1404,
                    "nama_up3": "UP3 JAMBI",
                    "id_ulp": 14310,
                    "nama_ulp": "ULP KOTA BARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HASMADI ",
                    "alamat_pelapor": "KOMP LINDUNG INDAH BLOK.C RT.17 KEC.SUNGAI GELAM KAB.MUARO JAMBI ",
                    "no_telp_pelapor": "081366324979",
                    "keterangan_pelapor": "TGL 30/1/23 TUNGGAKAN REK JAN 23  BERIKUT BK,   TELAH DILUNASI VIA MBANKING BRI. PTL MINTA SEGERA DISAMBUNG. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.14.ANNETA",
                    "waktu_lapor": "01/02/2023 16:31:23",
                    "waktu_recovery": "01/02/2023 22:38:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020101336",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53874,
                    "nama_ulp": "ULP CIMANGGIS",
                    "idpel_nometer": "000000000000000000021940",
                    "nama_pelapor": "IBU TIARA",
                    "alamat_pelapor": "KP JATIJAJAR    JL JATIJAJAR , NO 46 RT 07 RW 08 KEL JATIJAJAR KEC TAPOS KOTA DEPOK // DEKAT DENGAN PR JATIJAJAR ",
                    "no_telp_pelapor": "6285693624560",
                    "keterangan_pelapor": "TANGGAL  01/02/2023 TUNGGAKAN REKENING JANUARI 2022 BERIKUT BK DAN REKENING BERJALAN FEBRUARI TELAH DILUNASI VIA ALFAMIDI  MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FATHAN",
                    "waktu_lapor": "01/02/2023 16:32:21",
                    "waktu_recovery": "01/02/2023 17:34:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K1423020100452",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17150,
                    "nama_ulp": "ULP SUTAMI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ASTA",
                    "alamat_pelapor": "DN TALANG ES  RT-2 / RW-4 KEL. TALANG ES KAB. KARANG ANYAR PROV LAMPUNG. ",
                    "no_telp_pelapor": "02150850300",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23 = 2440, ST AK REK FEB 23 = 2567, ST APP TGL 01/02/2023  = 2440 . REK BELUM DILUNASI PELANGGAN MENUNGGU KOREKSI. RUMAH TIDAK DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.PUTRI",
                    "waktu_lapor": "01/02/2023 16:36:09",
                    "waktu_recovery": "01/02/2023 17:27:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5123020101219",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51102,
                    "nama_ulp": "ULP PLOSO",
                    "idpel_nometer": "1289652",
                    "nama_pelapor": "BP MICHAEL ",
                    "alamat_pelapor": "JL KALIJUDAN INDAH GG  1 PR VILLA KALIJUDAN INDAH  BLOK I NO12 B KEL KALIJUDAN RT 5 RW 0 KEC MULYOREJO KOTA SURABAYA // DALAM PERUMAHAN VILLA KALIJUDAN INDAH ",
                    "no_telp_pelapor": "08121778191",
                    "keterangan_pelapor": "NO NIK : 3578262405910003 ( MICHAEL PUTRA BANI ) \\nPELANGGAN PENGAJUAN PINDAH TIANG, DIKARENAKAN TIANG MENUTUPI PAGAR",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.HAKIM.CSO",
                    "waktu_lapor": "01/02/2023 16:37:31",
                    "waktu_recovery": "02/02/2023 09:41:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020101353",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "04198046940",
                    "nama_pelapor": "IBU MOORINA SAWIR ",
                    "alamat_pelapor": "KK PRUM TAMAN JATINEGARA BL B1 18 KEL PENGGILINGAN KEC CAKUNG KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "08111912882",
                    "keterangan_pelapor": "PD 2200 - 4400 \\nNO REGISTER 5442015138182\\nNO AGENDA 544200122302011903\\nID PEL 544203322313",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FIDA.SM",
                    "waktu_lapor": "01/02/2023 16:40:30",
                    "waktu_recovery": "01/02/2023 16:50:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5123020101226",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "JLN RAYA KRESEK RAYA GANG KERJASAMA NO.12  RT 1 RW 3 KEL DURI KOSAMBI KEC CENGKARENG JAKARTA BARAT-\\nACUAN LOKASI : DI BELAKANG LAUNDRY ",
                    "no_telp_pelapor": "08111475187",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TAHUN LALU , PELANGGAN MENDAPAT SURAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI , PTL NYALA, NO.METER: 32181613772 , TERKAIT NO LAPOR K5422111102261 DAN K5422112603992 SAMPAI SAAT INI BELUM ADA TINDAKLANJUT, MOHON BANTUAN TINDAKLANJUT ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MUDRIKAH",
                    "waktu_lapor": "01/02/2023 16:40:41",
                    "waktu_recovery": "01/02/2023 19:55:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5223020101360",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52102,
                    "nama_ulp": "ULP WATES",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRASOJO/ghisikprasojo",
                    "alamat_pelapor": "PERUMAHAN BUMI PROGO SEJAHTERA BLOK A-111 KELURAHAN MARGOSARI KECAMATAN PENGASIH KABUPATEN KULONPROGO DIY",
                    "no_telp_pelapor": "08976410692",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI ANTONY WIJAYA A.111 MENJADI GHISIK SETYO PRASOJO. DENGAN NO. KTP PEMILIK 3278032501920003 AN. Ghisik Setyo Prasojo  DAN NPWP PEMILIK 719080988425000 PEMOHON MENGAKU SEBAGAI (PEMILIK).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DEVIA.SM",
                    "waktu_lapor": "01/02/2023 16:44:23",
                    "waktu_recovery": "01/02/2023 16:57:43",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Ubah Nama"
                },
                {
                    "no_laporan": "K5123020101235",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51311,
                    "nama_ulp": "ULP DINOYO",
                    "idpel_nometer": "3952968",
                    "nama_pelapor": "BP HANAFI",
                    "alamat_pelapor": "PR GRIYA SHANTA BLOK K NO 322 RT 7 RW 12 KEL LOWOKWARU KEC MOJOLANGU KOTA MALANG. ACUAN : MASUK SEBELAH RSUB",
                    "no_telp_pelapor": "081213626598",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (6984),\\nAPP TGL. (01/02/2023) = (7060).\\nPETUGAS CATER (TIDAK PERNAH DATANG).\\nREKENING (BELUM DILUNASI).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.IRHAM",
                    "waktu_lapor": "01/02/2023 16:44:29",
                    "waktu_recovery": "01/02/2023 17:08:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K5223020101363",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMMAR",
                    "alamat_pelapor": "RUKO ELEMENT, JL. JALUR SUTERA, RT.002/RW.006, PAKUALAM, SERPONG UTARA, SOUTH TANGERANG CITY, BANTEN 15143",
                    "no_telp_pelapor": "087878332394",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN. PELANGGAN MENGINGINKAN DIKIRIM INVOICE BULAN JANUARI 2022 SAMPAI DENGAN DESEMBER 2022 UNTUK KEPERLUAN REKAP DATA FINANCE KE ALAMAT EMAIL  ammar.diab@swiftsolutions.id",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SURYA.SM",
                    "waktu_lapor": "01/02/2023 16:44:46",
                    "waktu_recovery": "01/02/2023 17:42:43",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5123020101239",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL ",
                    "alamat_pelapor": "JL H.JAMAT GG JATI INDAH 1 NO.6 RT-3 / RW-5 KEL BUARAN KEC SERPONG KOTA TANGERANG SELATAN DEKAT MAKAM KP JATI ",
                    "no_telp_pelapor": "08118300072",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PENGGANTIAN APP DENGAN SISA TOKEN= 120.13 KWH, BELUM DIKONVERSIKAN KE APP BARU DENGAN NOMOR METER 56223252372",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.BERTA",
                    "waktu_lapor": "01/02/2023 16:45:23",
                    "waktu_recovery": "01/02/2023 21:54:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020101240",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "JLN RAYA KRESEK RAYA GANG KERJASAMA NO.12  RT 1 RW 3 KEL DURI KOSAMBI KEC CENGKARENG JAKARTA BARAT-\\nACUAN LOKASI : DI BELAKANG LAUNDRY ",
                    "no_telp_pelapor": "08111475187",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TGL 26/01/2023 , PELANGGAN MENDAPAT SURAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH DIHUNI , PTL NYALA, NO.METER: 32123021910 , MOHON BANTUAN TINDAKLANJUT  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MUDRIKAH",
                    "waktu_lapor": "01/02/2023 16:45:37",
                    "waktu_recovery": "01/02/2023 19:55:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K3223020100345",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32010,
                    "nama_ulp": "ULP KAREBOSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANA SORAYA",
                    "alamat_pelapor": "JL CUMI CUMI   NO 29  KEL  MALIMONGAN BARU KEC BONTOALA  KOTA MAKASSAR  SETEMPAT TUKANG CUKUR MADURA ",
                    "no_telp_pelapor": "85255555548",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR TIANG DIKARENAKAN SEDANG RENOVASI RUMAH / PEMOHON SEBAGAI  PEMILIK PERSIL DENGAN NO ID PEL 321102346341 PEMOHON MENGAKU YANG DIKUASAKAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "01/02/2023 16:49:47",
                    "waktu_recovery": "01/02/2023 18:07:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020101377",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. DEDE SYAHROJI",
                    "alamat_pelapor": " JLN NIAGA RAYA JABABEKA 2 KEL PASIR SARI KEC CIKARANG SELATAN KAB BEKASI 17532 INDOMARET KOREM 051",
                    "no_telp_pelapor": "087884777830",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK JANUARI 2023. ST AW 16615, ST AK 26337, ST BERDASARKAN ANGKA ACMT JANUARI/2023 = 16615. REK (SUDAH DILUNASI). (KWH MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN, TIDAK BERPAGAR, RUMAH DIHUNI). ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ADI.SM",
                    "waktu_lapor": "01/02/2023 16:55:33",
                    "waktu_recovery": "01/02/2023 18:20:32",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5223020101379",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "01100380664",
                    "nama_pelapor": "IBU YANI ",
                    "alamat_pelapor": "JL- KK BUMI CBR PERMAI BLOK F4 NO.  7 RT 1/RW6 KEL CIBARUSAH JAYA KEC CIBARUSAH KAB BEKASI> SEBRANG MASJID ANUR ",
                    "no_telp_pelapor": "6285775735748",
                    "keterangan_pelapor": "INFO BLOCKING TOKEN DENGAN NO REG 5372143077298 TERKAIT P2TL DENGAN ID PEL 537216637440 ATAS NAMA IING TOHIR , PELANGGAN MENANYAKAN PERIHAL APA TERKAIT P2TL. DAN PELANGGAN SUDAH KE RAYON DAN DI INFORMASIKAN PETUGAS RAYON KARENA OPAL .",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.AKBAR_P",
                    "waktu_lapor": "01/02/2023 16:55:59",
                    "waktu_recovery": "01/02/2023 18:35:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Susulan"
                },
                {
                    "no_laporan": "K1623020100005",
                    "id_uid": 161,
                    "nama_uid": "WILAYAH BANGKA BELITUNG",
                    "id_up3": 163,
                    "nama_up3": "UP3 BANGKA",
                    "id_ulp": 16120,
                    "nama_ulp": "ULP MENTOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUTANTO",
                    "alamat_pelapor": "DS AIR BELO",
                    "no_telp_pelapor": "081367674561",
                    "keterangan_pelapor": "MAU RENOVASI RUMAH, MOHON DI DAFTARKAN PERGESERAN KWH SEMENTARA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "16120.WAHYUDI",
                    "waktu_lapor": "01/02/2023 16:58:40",
                    "waktu_recovery": "01/02/2023 17:09:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K1223020100337",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12003,
                    "nama_ulp": "ULP MEDAN SELATAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LIZTI",
                    "alamat_pelapor": "JL PERSAMAAN G.RAHMAD NO 16 KEL STI TEJO 2 KEC MEDAN AMPLAS KOTA MEDAN ACUAN BELAKANG KANTOR BPN ",
                    "no_telp_pelapor": "085270099004",
                    "keterangan_pelapor": "MOHON INFORMASI PELANGAN DENGAN ID PEL 120030095024 UNTUK TAGIHAN BULAN FEB 23 STAND AK = 62798 APP TGL 01/02/23=63369.  PADA DATA ACMT STAND BACA : 53196 SEHINGGA PELANGGAN DIKENAKAN REK MINIMUN SAJA ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.EROLD",
                    "waktu_lapor": "01/02/2023 17:00:17",
                    "waktu_recovery": "01/02/2023 19:15:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020101390",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2220,
                    "nama_up3": "UP3 BARABAI",
                    "id_ulp": 22220,
                    "nama_ulp": "ULP KANDANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAYU",
                    "alamat_pelapor": "TANIRAN KUBAH, NO.21, RT.1/RW.1, TANIRAN KUBAH, KEC. ANGKINANG  KAB. HULU SUNGAI SELATAN, ANGKINANG, KALIMANTAN SELATAN 71291 (SEBERANG MAKAM DATU TANIRAN),",
                    "no_telp_pelapor": "082329728385",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN, SISA KWH 17,46. NOMOR TOKEN YANG DIMASUKKAN SUDAH SESUAI, PEMBELIAN TGL 03/11/2022 37837317360812861199. DARI DATA P2APST TERDAPAT PERUBAHAN NOMER METER DARI 14041554222 MENJADI 45101911472",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NURDIN.LC",
                    "waktu_lapor": "01/02/2023 17:02:28",
                    "waktu_recovery": "01/02/2023 17:26:36",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020101266",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 142,
                    "nama_up3": "UP3 BANYUWANGI",
                    "id_ulp": 51670,
                    "nama_ulp": "ULP BANYUWANGI",
                    "idpel_nometer": "30700",
                    "nama_pelapor": "BP ZAINUL ",
                    "alamat_pelapor": "JL DR SUTOMO NO. 43 BELAKANG RT-  1 / RW- 1 KEL PENGANJURAN KEC BANYUWANGI KAB BANYUWANGI / DI DEPAN KRISBOW ",
                    "no_telp_pelapor": "0895413536880",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KET GAGAL  SETELAH UPDATE VKRN 43, SISA 161.20 KWH. PTL  NYALA. DILOKASI (PELANGGAN TIDAK MENGETAHUI) SUDAH ADA / BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO. TOKEN 66567116699835135884 SUDAH SESUAI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DWIIDA",
                    "waktu_lapor": "01/02/2023 17:02:51",
                    "waktu_recovery": "01/02/2023 17:55:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K1223020100342",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 147,
                    "nama_up3": "UP3 MADIUN",
                    "id_ulp": 51504,
                    "nama_ulp": "ULP NGAWI",
                    "idpel_nometer": "50217590",
                    "nama_pelapor": "IBU DWI",
                    "alamat_pelapor": "JL PATTIMURA NO - RT-  2 / RW- 9 DN NGLARANGAN DS KARANG ASRI KEC NGAWI KAB NGAWI . ACUAN : DEKAT POHON BERINGIN BESAR ",
                    "no_telp_pelapor": "6285784549937",
                    "keterangan_pelapor": "MOHON BANTUAN PENANGANAN. INFO PELANGGAN 1 RUMAH VOLTAGE TIDAK STABIL DI PERSIL SEJAK TADI MALAM . NAMUN SAAT INI MENYALA NORMAL.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.MARUF",
                    "waktu_lapor": "01/02/2023 17:05:25",
                    "waktu_recovery": "01/02/2023 18:53:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K1223020100343",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU LISA ",
                    "alamat_pelapor": "JL INSPEKSI T. PAPAN PERUM DVISTA RESIDENCE BLOK A18 LING 34 , KEL RENGAS PULAU, KEC MEDAN MARELAN, MEDAN, ACUAN -",
                    "no_telp_pelapor": "081375492680",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAGAL,PTL MENYALA UPDATE VKRN 43, SISA KWH 143.43. MOHON PENANGANAN SEGERA, PELANGGA MENGHUBUNGI KEMBALI. CC.55.BUDAYANTA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.MANUEL",
                    "waktu_lapor": "01/02/2023 17:05:30",
                    "waktu_recovery": "01/02/2023 21:34:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101395",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53742,
                    "nama_ulp": "ULP MUSTIKA JAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LIJA",
                    "alamat_pelapor": "JL RAWA BANTENG RT 1 RW 1 KEL KP RAWA BANTENG KEC CIKARANG BARAT KOTA BEKASI JABAR >> DEPAN BIDAN EMA, LOKASI DI TUKANG PISANG ",
                    "no_telp_pelapor": "6285710100532",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERDAPAT INFO BLOCKING TOKEN. TETAPI TIDAK ADA PENJELASAN PENYEBABNYA DI P2APST. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NOVIAWATI.SM",
                    "waktu_lapor": "01/02/2023 17:07:02",
                    "waktu_recovery": "01/02/2023 18:10:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5223020101398",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18230,
                    "nama_ulp": "ULP BENGKALIS",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK ISKANDAR",
                    "alamat_pelapor": "DESA PASIRAN , KEC .BANTAN, KAB.BENGKALIS ,PROVINSI. RIAU",
                    "no_telp_pelapor": "082391111728",
                    "keterangan_pelapor": "SESUAI INFORMASI PELANGGAN, TAGIHAN REKENING BULAN JANUARI 2023 PELANGGAN TERLAMBAT BAYAR NAMUN SUDAH DI LUNASI TGL 26/01/2023. PETUGAS MELAKUKAN MIGRASI KE PRABAYAR. SAAT INI ID PEL 182301827914 SUDAH BERUBAH STATUS MENJADI PRABAYAR. TERKAIT LAPORAN K5223020100673, LANGGAN SUDAH DATANG KE KANTOR PLN UNIT TERKAIT, NAMUN PELANGGAN MENGHENDAKI TETAP MENGGUNAKAN KWH METER PASCABAYAR. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.PRATIWI.SM",
                    "waktu_lapor": "01/02/2023 17:09:37",
                    "waktu_recovery": "01/02/2023 17:54:16",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K5123020101274",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53872,
                    "nama_ulp": "ULP CIBINONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MASDA",
                    "alamat_pelapor": "JL KSR DADI KOSMAYADI NO 40 J RT 3 RW 4 KEL TENGAH KEC CIBINONG KAB BOGOR. ACUAN : SEBERANG GEDUNG PRAMUKA",
                    "no_telp_pelapor": "082168888003",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (FEBRUARI) = (00027560),\\nAPP TGL. (01/02/2023) = (27960).\\nPETUGAS CATER (KURANG MENGETAHUI).\\nREKENING (BELUM DILUNASI).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.IRHAM",
                    "waktu_lapor": "01/02/2023 17:12:23",
                    "waktu_recovery": "01/02/2023 18:25:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5223020101406",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31220,
                    "nama_ulp": "ULP KAMONJI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. FAHMI",
                    "alamat_pelapor": "BTN TINGGEDE INDAH,BLOK F NO. 9, RT 9/ RW 2,DESA TINGGEDE, KECAMATAN MARAWOLA, KABUPATEN SIGI, PROVINSI SULAWESI TENGAH, PJU SIGI, 2519-B",
                    "no_telp_pelapor": "082291694926",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA SESUAI INFORMASI PELANGGAN SEKITAR TANGGAL 23 JULI 2022 PETUGAS PLN MEMINDAHKAN LAMPU JALAN DARI TEMPAT YANG SEHARUSNYA, KEMUDIAN MENYURUH PELANGGAN MEMBELI TIANG BARU, SETELAH PELANGGAN MEMBELI TIANG, PELANGGAN MEMINTA PLN MEMINDAHKAN LAMPU TERSEBUT KE TIANG YANG BARU, NAMUN PLN TIDAK MAU MEMINDAHKANNYA,, PELANGGAN RUGI UANG KARENA SUDAH MEMBELI TIANG DAN PETUGAS PLN LEPAS TANGGUNG JAWAB.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ANGGA.LC",
                    "waktu_lapor": "01/02/2023 17:12:35",
                    "waktu_recovery": "01/02/2023 18:52:16",
                    "jumlah_lapor": 1,
                    "media": "Live Chat Website",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PJU"
                },
                {
                    "no_laporan": "K3223020100361",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FEBRIANTI",
                    "alamat_pelapor": "JL.BUNGA MATAHARI, PR DE PRATAMA BLOK E1 NO.1 KEL.JATI RANGGA KEC.JATI SAMPURNA KOTA BEKASI. ACUAN: DEKAT MASJID ULIAH AL MASYKIRI",
                    "no_telp_pelapor": "081374669294",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER KABEL SR DIKARENAKAN SEDANG RENOVASI RUMAH. PEMOHON SEBAGAI ISTRI PEMILIK PERSIL DENGAN NO ID PEL 547301881876. ATAS NAMA: FEBRIANTI NO.KTP: 3175104402810002",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.TASYRIK",
                    "waktu_lapor": "01/02/2023 17:13:04",
                    "waktu_recovery": "01/02/2023 18:16:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020101416",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "000000000000000002751981",
                    "nama_pelapor": "BP OBIE",
                    "alamat_pelapor": "JL. INDUSTRI KP. SEMPU, 198, RT/RW 01/03, DESA PASIR GOMBONG, CIKARANG UTARA, KAB. BEKASI, JAWA BARAT (RUMAH IBU IYOS)",
                    "no_telp_pelapor": "085810386038",
                    "keterangan_pelapor": "TERKAIT = K5222120300634 & K5222120301826. MOHON PERIKSA APP, PIRINGAN APP DIRASAKAN CEPAT BERPUTAR. STAND APP TGL 27/11/2022 = 1814.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.PRATIWI.SM",
                    "waktu_lapor": "01/02/2023 17:18:02",
                    "waktu_recovery": "01/02/2023 18:24:27",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101417",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020101269, MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK) TERKAIT LAPORAN K5423020101538 BELUM ADA KONFIRMASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SURYA.SM",
                    "waktu_lapor": "01/02/2023 17:18:48",
                    "waktu_recovery": "01/02/2023 18:49:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5123020101283",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP FARIS",
                    "alamat_pelapor": "JL PULO SIRIH  TENGAH 12 BLOK EA NO. 379B RT 7 RW 14 KEL PEKAYON JAYA KEC BEKASI SELATAN KOTA BEKASI / DEKAT MASJID AL FURQON ",
                    "no_telp_pelapor": "081287888354",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT PELANGGAN MEMINTA DIPINDAHKAN JARINGAN (TERKAIT TR) PLN KARENA JIKA TETANGGA HIDUP, MAKA LISTRIK PELANGGAN PADAM. PELANGGAN MEMINTA DISAMAKAN SAJA DENGAN TETANGGA SEKITAR ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DWIIDA",
                    "waktu_lapor": "01/02/2023 17:21:26",
                    "waktu_recovery": "01/02/2023 19:22:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K1423020100485",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1404,
                    "nama_up3": "UP3 JAMBI",
                    "id_ulp": 14310,
                    "nama_ulp": "ULP KOTA BARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDIANSYAH",
                    "alamat_pelapor": "JL LINGKAR SELATAN LR. BARLEN NO - RT 14 RW - KEL TALANG BAKUNG KEC PAL MERAH KOTA JAMBI. DEKAT PEMPEK SELAMET ADA LORONG MASUK ",
                    "no_telp_pelapor": "081278709796",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 46.15 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.DECKY",
                    "waktu_lapor": "01/02/2023 17:21:48",
                    "waktu_recovery": "01/02/2023 22:37:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100351",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12805,
                    "nama_ulp": "ULP DENAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YANTO ",
                    "alamat_pelapor": "JL NASIONAL MELABO TAPAK TUAN DS GAMPUNG BELANG TENGAO DS SIMPANG PET NAGARAYA ACEH/ DEKAT SMP 1",
                    "no_telp_pelapor": "081360322888",
                    "keterangan_pelapor": "LEBIH TAGIH, STAND APP TGL 1 FEBRUARI 217, STAND APP JANUARI 2023 :  566",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.AKMALUL",
                    "waktu_lapor": "01/02/2023 17:24:39",
                    "waktu_recovery": "01/02/2023 17:39:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5123020101292",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18112,
                    "nama_ulp": "ULP KAMPAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INDAH",
                    "alamat_pelapor": "PR BOEMI SERANA MANDALA JL. KAMBOJA BLOK RASYID SEDANI B2 NO.2. RT 0 RW 0. KEL LUBUK PANJANG. KEC TAMPAN. KAB KAMPAR. ANCER2 DEKAT SEKOLAHAN",
                    "no_telp_pelapor": "081270201798",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL. SISA PULSA SAAT INI 260 KWH. NOMER TOKEN 3112 7210 5248 7001 9691",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.NILLA",
                    "waktu_lapor": "01/02/2023 17:24:52",
                    "waktu_recovery": "01/02/2023 18:08:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020101301",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51460,
                    "nama_ulp": "ULP NGANJUK",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUH ANSHOR",
                    "alamat_pelapor": "JL - DS SUMBER URIP RT - RW - NO DN PIRIP KEC BERBEK KAB NGANJUK JATIM ACUAN : TANAH TSB MILIK BP MUHAMMAD ANSOR ACUAN LOKASI DAERAH PEMUKIMAN WARGA",
                    "no_telp_pelapor": "6285640432494",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR 2 MINGGU YANG LALU ADA PETUGAS MELAKUKAN PEMASANGAN TIANG LISTRIK PLN DI TANAH MILIK PELANGGAN TANPA SEPENGETAHUAN PELANGGAN DAN TANPA MUSYAWARAH. PELANGGAN BERKEBERATAN ATAS PERIHAL TERSEBUT DAN MENGINGINKAN DI PINDAHKAN KE TEMPAT LAIN. TERKAIT K5423012706504",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.UCOK",
                    "waktu_lapor": "01/02/2023 17:29:21",
                    "waktu_recovery": "01/02/2023 19:41:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020101315",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "32006115458",
                    "nama_pelapor": "IBU ERIA",
                    "alamat_pelapor": "JL TRUE LIGHT KOMP PERMATA BLOK HG19 NO 7 KEL PERIGI KEC PONDOK AREN KOTA TANGSEL / DEKAT POS SECURTY MASJID AL AQSHO ",
                    "no_telp_pelapor": "081211046796",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP , DIKARENAKAN RENOVASI RUMAH  , NIK 3674036304850001 AN IBU ERIANDARI SELAKU PEMILIK PERSIL SEKARANG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DIMAS",
                    "waktu_lapor": "01/02/2023 17:35:51",
                    "waktu_recovery": "01/02/2023 19:51:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020101458",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "JLN SETIA KAWAN RAYA NO.31 (POSISI RUMAH DALAM GANG, PATOKAN PENJAHIT TERATAI SAMA PENJUAL SENDAL)",
                    "no_telp_pelapor": "0859106992718",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN TERTERA GAGAL KARENA BARU SAJA UPDATE VKRN 43 SISA TOKEN 19.23 KWH. TOKEN\\n36685739642516293486\\n46028237072724364025\\n50527362244982802261\\n42835902887336233239",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ADI.SM",
                    "waktu_lapor": "01/02/2023 17:41:11",
                    "waktu_recovery": "01/02/2023 20:23:05",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K1223020100359",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18110,
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUMBONO",
                    "alamat_pelapor": "JL - PR BUKIT MUTIARA PERMAI BLOK G No. 42 KEL  TANGKERANG TIMUR, KEC TENAYAN RAYA, KOTA PEKANBARU, RIAU ACUAN DEKAT PESANTREN",
                    "no_telp_pelapor": "081371004077",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, PELANGGAN DENGAN ID PEL 181101186460 APP DI BONGKAR RAMPUNG KARENA SEBELUMNYA ADA KETERLAMBATAN PEMBYARAN, DAN PADA SISTEM SUDAH DI ALIHKAN KE PRABAYAR TGL 30/12/2022 NAMUN SAMPAI SAAT INI APP PRABAYAR BELUM DI SAMBUNG, DENGAN NO AGENDA 181100522212307721 DAN NO REG 1811017042612 TAGIHAN SUDAH DI LUNASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.SYAWAL",
                    "waktu_lapor": "01/02/2023 17:41:12",
                    "waktu_recovery": "01/02/2023 20:32:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Proses Migrasi, belum ada realisasinya "
                },
                {
                    "no_laporan": "K3223020100373",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_ulp": 51405,
                    "nama_ulp": "ULP SRENGAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOLIK",
                    "alamat_pelapor": "JL KALICOMPLANG RT 5 RW 1 DS PONGGOK KEC PONGGOK KAB BLITAR",
                    "no_telp_pelapor": "6285791204483",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PELANGGAN MINTA POHON DITEBANG OLEH PETUGAS DIKARENAKAN DAUN POHON MENYENTUH JTR YANG MENGELUARKAN STROM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.MAYARISMA",
                    "waktu_lapor": "01/02/2023 17:43:06",
                    "waktu_recovery": "01/02/2023 18:30:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020101332",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51102,
                    "nama_ulp": "ULP PLOSO",
                    "idpel_nometer": "000000000",
                    "nama_pelapor": "IBU NIA  ",
                    "alamat_pelapor": "JL  KEDUNG PENGKOL   GG  5  NO  4 A  RT 1 RW 5 KEL  MOJO KEC  GUBENG KOTA  SURABAYA  /DEKAT  SMK  5 ",
                    "no_telp_pelapor": "082244503030",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020101155, TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL  31/01/2023  TAGIHAN BULAN  JANUARI  2023 BESERTA BK TELAH DILUNASI VIA BTN  PTL MINTA DISAMBUNG KEMBALI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WINDYA",
                    "waktu_lapor": "01/02/2023 17:45:38",
                    "waktu_recovery": "02/02/2023 08:30:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020101339",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12129,
                    "nama_up3": "UP3 BUKIT BARISAN",
                    "id_ulp": 12906,
                    "nama_ulp": "ULP PANCURBATU",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YOHANA",
                    "alamat_pelapor": "JL TG.PERMATA NO.02     ",
                    "no_telp_pelapor": "085362020665",
                    "keterangan_pelapor": "PELANGGAN MINTA DIHUBUNGI KE NO 085362020665 UNTUK REALISASI PERMOHONAN PS DENGAN NO REG 1290629000597",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.HAKIM.CSO",
                    "waktu_lapor": "01/02/2023 17:49:10",
                    "waktu_recovery": "01/02/2023 19:06:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K5123020101346",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "000000000000000001600505",
                    "nama_pelapor": "IBU IRNA",
                    "alamat_pelapor": "KP GROGOL   JL MANDOR BASAR  NO  51 RT-002 / RW-01 KEL  RANGKAPAN JAYA KEC PANCORAN  MAS  KOTA DEPOK /  DAERAH MARINIR  ",
                    "no_telp_pelapor": "081317227895",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REKENING (DESEMBER  ) = (53.561),\\nAPP TGL. (21/12/2022 =  52.198 ).\\nBANGUNAN KOSONG  \\nREKENING (/TELAH DILUNASI TGL. 20/12/2022 ).   , LETAK APP TIDAK MUDAH DIJANGKAU ATAU  PAGAR  DIGEMBOK  \\nTERKAIT : K5122122101356, K5123010401214 MASIH BELUM ADA PENANGANAN ATAU DIHUBUNGI UNIT SETEMPAT ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.KARTIKA",
                    "waktu_lapor": "01/02/2023 17:50:31",
                    "waktu_recovery": "01/02/2023 20:00:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5223020101472",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 541,
                    "nama_up3": "UP3 KARAWANG",
                    "id_ulp": 53475,
                    "nama_ulp": "ULP KARAWANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ACHMAD YUDI",
                    "alamat_pelapor": "yudi.ferdiansyah1994@gmail.com\\n\\nPERUMNAS BUMI TELUK JAMBE BLOK R 77 DESA SUKALUYU KECAMATAN TELUKJAMBE TIMUR KABUPATEN KARAWANG",
                    "no_telp_pelapor": "081223766401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN KEHILANGAN ID PELANGGAN AN. (Heddy Setiawan) DENGAN DAYA TERPASANG 1300  VA. PELANGGAN KESULITAN MELAKUKAN PEMBAYARAN REKENING LISTRIK",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.HAKIM.LC",
                    "waktu_lapor": "01/02/2023 17:52:16",
                    "waktu_recovery": "01/02/2023 19:54:27",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Bayar"
                },
                {
                    "no_laporan": "K5123020101353",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NANDA",
                    "alamat_pelapor": "JL PURI SURYA JAYA PR  PURI SURYA JAYA CLUSTER VALENCIA GARDEN BLOK  BB4 NO 49 KEL GEMURUNG KEC GEDANGAN KAB SIDOARJO // DEKAT MCD , DI KOMPLEK  PURI SURYA JAYA",
                    "no_telp_pelapor": "081249970466",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA KWH 40,\\nDILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.HAKIM.CSO",
                    "waktu_lapor": "01/02/2023 17:55:19",
                    "waktu_recovery": "01/02/2023 18:07:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101483",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KODIR",
                    "alamat_pelapor": "KP KADONGDONG RT-1 / RW-4 JL ARYA JAYA SENTIKA NO - DESA PASIR NANGKA, KEC TIGA RAKSA, KAB TANGERANG // DEKAT SMAN 6 KAB TANGERANG",
                    "no_telp_pelapor": "087888265486",
                    "keterangan_pelapor": "APP PRA TERTERA GAGAL. TOKEN GAGAL DIMASUKKAN SETELAH UPDATE VKRN 43. PTL NORMAL. SISA KWH:18.38. PEMBELIAN TANGGAL 31/1/2023 DAN 1/2/2023. NO TOKEN : 4759 6043 3605 2172 6019 // 0172 4128 6067 9633 4446. ALARM BELUM BERBUNYI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.HERDIANTI",
                    "waktu_lapor": "01/02/2023 17:57:39",
                    "waktu_recovery": "01/02/2023 22:13:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020101357",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "50144678",
                    "nama_pelapor": "IBU RIA ",
                    "alamat_pelapor": "PR PONDOK PERMATA SUCI BLOK- JL YAKUT I NO 36 RT 1 RW 29 KEL SUCI KEC MANYAR KAB GRESIK/DEPAN TOKO YASIN",
                    "no_telp_pelapor": "081331860805",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 PTL DIPUTUS SEMENTARA DAN DI APLIKASI TANGGAL 27/01/2023 TAGIHAN BULAN 01/2023 BESERTA BK TELAH DILUNASI VIA BSM. (PELANGGAN BELUM MELAKUKAN PEMBAYARAN) PTL MINTA DISAMBUNG KEMBALI // LAPOR KEMBALI 18.52(CC.51.EKOHADI)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WINDYA",
                    "waktu_lapor": "01/02/2023 17:57:48",
                    "waktu_recovery": "01/02/2023 20:10:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020101490",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RENA ",
                    "alamat_pelapor": "PR KOTA DAMAI LESTARI BLOK A6 NO 24 JL APEL DS CIANTRA KEC CIKARANG SELATAN KAB BEKASI ",
                    "no_telp_pelapor": "6287734151192",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5323020100694, INFO BLOCKING TIDAK BISA BELI TOKEN NO REGISTRASI TAGIHAN SUSULAN TIDAK MUNCUL  SISA KWH  0.67.PELANGGAN TELAH MENGHUBUNGI KEMBALI KE PLN 123, DIKARENAKAN BELUM ADA PENANGANAN MAUPUN KONFIRMASI DARI PETUGAS. MOHON TINDAK LANJUT DAN PENYELESAIANNYA.\\nCC.52.ISMAIL",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ISMAIL",
                    "waktu_lapor": "01/02/2023 18:01:19",
                    "waktu_recovery": "01/02/2023 19:36:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5223020101498",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51140,
                    "nama_ulp": "ULP DARMO PERMAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERIK",
                    "alamat_pelapor": "JL BUKIT PALMA D1 NO 80 RT -- RW -- KEL BABAT JERAWAT KEC PAKAL KOTA SURABAYA JAWA TIMUR // -- ",
                    "no_telp_pelapor": "628155011455",
                    "keterangan_pelapor": "PELANGGAN MENGINFORMASIKAN SEBELUMNYA ADA RABAS RABAS POHON DARI PLN DI DEPAN RUMAH PELANGGAN NAMUN SISA RANTING POHON TIDAK DIBERSIHKAN DAN PELANGGAN SAAT INI TIDAK BISA KELUAR RUMAH KARENA TERHALANG RANTING TERSEBUT, MOHON PELANGGAN SEGERA DIKONFIRMASI. PTL NYALA, PELANGGAN HARD COMPLAIN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ELISABETH",
                    "waktu_lapor": "01/02/2023 18:05:12",
                    "waktu_recovery": "01/02/2023 18:58:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K1423020100518",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18111,
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI ",
                    "alamat_pelapor": "JL PERMATA PERUM VILLA PERMATA INDAH BLOK L NO 6 KEL - KEC PAYUNG SEKAKI KOTA PEKANBARU. DEKAT JL SUKARNO HATTA ",
                    "no_telp_pelapor": "082170045581",
                    "keterangan_pelapor": "TIDAK BISA MELAKUKAN PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL MENYALA SISA 80 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.DECKY",
                    "waktu_lapor": "01/02/2023 18:05:34",
                    "waktu_recovery": "01/02/2023 19:28:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101499",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "000564007",
                    "nama_pelapor": "BP FARHAN/IBU RETNO",
                    "alamat_pelapor": "JL GANDEKAN LOR NO.6 RT-29 / RW-10 KEL GANDEKAN KEC GEDONGTENGEN KOTA YOGYAKARTA >> SEBELAH UTARA HOTEL IBIS STYLE",
                    "no_telp_pelapor": "6285725047616",
                    "keterangan_pelapor": "TANGGAL 29/01/2023 TUNGGAKAN REKENING JANUARI 2023 BERIKUT BK  TELAH DILUNASI VIA BANK SYARIAH BUKOPIN. MOHON PTL DISAMBUNG SESUAI KETENTUAN. // TERKAIT NO LAPOR K5223012900646 (STATUS SELESAI).>>PELANGGAN LAPOR 1X.(CC.52.YOVITA)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.TOMI",
                    "waktu_lapor": "01/02/2023 18:06:05",
                    "waktu_recovery": "01/02/2023 21:31:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5223020101502",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "456697",
                    "nama_pelapor": "IBU VITA",
                    "alamat_pelapor": "JL PORIS KK GRAND PORIS BLOK AA2 NO 55 - RT -/ RW- KEL CIPONDOH KEC CIPONDOH KAB BANTEN//DIDALAM KOMPLEK",
                    "no_telp_pelapor": "6281808990242",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN FEBRUARI  STAND APP TGL LAPOR (1/02/2023) = 73484 DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK / PELANGGAN HUB KEMBALI (CC.52.MIKO)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.PRAMA",
                    "waktu_lapor": "01/02/2023 18:06:28",
                    "waktu_recovery": "01/02/2023 21:10:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5223020101508",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BU RIFKA ",
                    "alamat_pelapor": "JL LOBANG BUAYA RT 4 RW 1 NO 42 KEL LOBANG BUAYA KEC CIPAYUNG KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "087770047833",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 TELAH DILUNASI MOHON PTL DISAMBUNG SESUAI KETENTUAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.TAUFIQ",
                    "waktu_lapor": "01/02/2023 18:08:31",
                    "waktu_recovery": "01/02/2023 20:08:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020101376",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "000000000000000002035304",
                    "nama_pelapor": "BP ROBERT",
                    "alamat_pelapor": "RUKO RENI JAYA JL KETAPANG 3 BLOK AF 5 NO 24 KEL.PAMULANG BARAT KEC.PAMULANG KOD.TANGERANG SELATAN  ",
                    "no_telp_pelapor": "081213092403",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERGESERAN APP KARENA RENOVASI  DENGAN DATA : \\nNO IDPEL: 538730285112\\nNAMA PELANGGAN : R ARIAYASA   \\nALAMAT PELANGGAN : RUKO RENI JAYA JL KETAPANG 3 BLOK AF 5 NO 24 KEL.PAMULANG BARAT KEC.PAMULANG KOD.TANGERANG SELATAN \\nNAMA PEMOHON  :  ROBERT JUNAEDI \\nNO KTP PELANGGAN : 3674062109630004\\nNO TELP PEMOHON: 081213092403\\nPEMOHON MENGAKU SEBAGAI PIHAK YANG DIKUASAKAN terkait K5123013000371",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.JANAN",
                    "waktu_lapor": "01/02/2023 18:08:47",
                    "waktu_recovery": "01/02/2023 20:26:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020101509",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. DEDEK ",
                    "alamat_pelapor": "JL. RAWA JAYA I NO. 0 RT. 8 RW. 4 KEL. PONDOK KOPI KEC. PONDOK KOPI KOTA JAKARTA TIMUR",
                    "no_telp_pelapor": "6285702511721",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKAN PTL NORMAL SISA STROOM KWH 12.31 KWH. SETELAH UPDATE VKRN 43",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SIDIK",
                    "waktu_lapor": "01/02/2023 18:09:26",
                    "waktu_recovery": "01/02/2023 18:49:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101510",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_ulp": 51411,
                    "nama_ulp": "ULP GROGOL ( DISJATIM )",
                    "idpel_nometer": "130168",
                    "nama_pelapor": "IBU MELIA ",
                    "alamat_pelapor": "JL ANGGRAINI RAYA NO 14 RT 5 RW-2 KEL SUKORAME KEC MOJOROTO KOTA KEDIRI DEKAT DENGAN MASJID.",
                    "no_telp_pelapor": "628165414401",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN  FEBRUARI STAND APP TGL LAPOR 1 FEBRUARI 2023  = 233176 DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PETUGAS CATER JARANG DATANG). PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SHODIKIN",
                    "waktu_lapor": "01/02/2023 18:09:28",
                    "waktu_recovery": "02/02/2023 07:31:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K1223020100381",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18110,
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZULFAN  ",
                    "alamat_pelapor": "JL . SINGGALANG VI  PR VILLA ZAITUN BLOK B NO 11 , KEL SIALANGSAKTI, TENAYAN RAYA, KOTA PEKANBARU, RIAU \\nACUAN DEKAT BUKIT BARISAN ",
                    "no_telp_pelapor": "081274295518",
                    "keterangan_pelapor": "TGL 12/01/2023 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 181109912301124550 DAN NO REG 1811012073856 BP DAN STROOM PERDANA TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.12.hambali",
                    "waktu_lapor": "01/02/2023 18:09:38",
                    "waktu_recovery": "01/02/2023 20:31:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020101380",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "1681688",
                    "nama_pelapor": "BP AYIN",
                    "alamat_pelapor": "JL. KAPTEN DARMO SUGONDO NO.232 KEL. TENGGULUNAN KEC. KEBOMAS KAB. GRESIK / LOKASI DEKAT PABRIK BARATA",
                    "no_telp_pelapor": "081234575890",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 NO.TOKEN 6659 9031 5569 5121 0014 SISA TOKEN 16.46 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DOKRI",
                    "waktu_lapor": "01/02/2023 18:10:52",
                    "waktu_recovery": "01/02/2023 22:20:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101516",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AI",
                    "alamat_pelapor": "JL. GENTENG NO 49 RT 1 RW 1 KEL CILAMAJANG KEC KAWALU KOTA TASIKMALAYA//LOKASI RUKO ",
                    "no_telp_pelapor": "6287774560645",
                    "keterangan_pelapor": "GAGAL TOKEN VKRN 43 .PTL MENYALA .SISA KWH 25.\\n32954589378747290413\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ANDIKA_K",
                    "waktu_lapor": "01/02/2023 18:12:44",
                    "waktu_recovery": "01/02/2023 18:47:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020101397",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "138661",
                    "nama_pelapor": "BP KOKO",
                    "alamat_pelapor": "KK CIBUBUR VILLA BL C No. 6 , KEL JATIRADEN, KEC JATISAMPURNA, KOTA BEKASI, ",
                    "no_telp_pelapor": "082213838801",
                    "keterangan_pelapor": "PELANGGAN INGIN KABEL DARI TIANG KE KWH METER DIPANJANGKAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ABIDIN",
                    "waktu_lapor": "01/02/2023 18:18:07",
                    "waktu_recovery": "01/02/2023 18:42:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K1223020100388",
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 112,
                    "nama_up3": "UP3 LHOKSEUMAWE",
                    "id_ulp": 11220,
                    "nama_ulp": "ULP LHOKSEUMAWE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYA",
                    "alamat_pelapor": "JL MEDAN BANDA ACEH LORONG PANGKARIM NO 18  RT-0 / RW-0  DS MNS BAROE KANDANG  KEC MUARA 2 KOTA LHOKSUMAWE / DEKAT MENASAH DAN PABRIK ROTI",
                    "no_telp_pelapor": "0895327818966",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN ID METER 22118279748 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN VIA BSI DIKARENAKAN TERTERA (NO METER TIDAK TERDAFTAR) PTL TIDAK PADAM SISA 200 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.12.wira",
                    "waktu_lapor": "01/02/2023 18:19:34",
                    "waktu_recovery": "01/02/2023 18:43:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020101409",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "22110687476",
                    "nama_pelapor": "BP MUHAMMAD MAULDI",
                    "alamat_pelapor": "PR GRAHA SEDATI MAS JL KAMBOJA NO 20 KEL BUNCITAN , KEC SEDATI SIDOARJO ",
                    "no_telp_pelapor": "081380829967",
                    "keterangan_pelapor": "PELANGGAN GAGAL ENTRY TOKEN SETELAH UPDATE VKRN 43 , PTL MENYALA 147 KWH 33263737106199605005\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.rahman",
                    "waktu_lapor": "01/02/2023 18:23:54",
                    "waktu_recovery": "01/02/2023 18:54:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K3223020100395",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TINA ",
                    "alamat_pelapor": "JL KINCAN     RT-1 / RW-2  NO 22  KEL  JATI BENING KEC  PONDOK GEDE  KAB BEKASI   SETEMPAT SUPERINDO KINCAN  ",
                    "no_telp_pelapor": "6285774307792",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN  , VKRN 43  PTL NORMAL  SISA KWH  207\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "01/02/2023 18:25:46",
                    "waktu_recovery": "01/02/2023 19:04:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1423020100537",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELLI ",
                    "alamat_pelapor": "JL ALAMSYAH RATU PRAWIRA NEGARA NO- RT- RW- KEL. KARANG JAYA KEC GANDUS KOTA PALEMBANG / DEKAT MUSI DUA, JL LETTU KARIM KADIR",
                    "no_telp_pelapor": "081532055590",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32171406971 SISA KWH 20 KWH , NO TOKEN: 69246358980068550003",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.NIRMA",
                    "waktu_lapor": "01/02/2023 18:29:30",
                    "waktu_recovery": "02/02/2023 00:18:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020101429",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51720,
                    "nama_ulp": "ULP SAMPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVI",
                    "alamat_pelapor": "JL SYAMSUL ARIFIN NO 24 RT 2 RW 5 KEL POLAGAN KEC SAMPANG KAB SAMPANG DEKAT PASAR MARGALELA",
                    "no_telp_pelapor": "081336758802",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, APP KET GAGAL, BELUM ADA PEMBARUAN KWH, PTL MENYALA SISA KWH TIDAK TAHU, TOKEN 32770955428268131587",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.UCOK",
                    "waktu_lapor": "01/02/2023 18:31:45",
                    "waktu_recovery": "01/02/2023 18:47:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020101565",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "JL KUKUN NO- KP KUKUN   RT-11 / RW-6 KEL CIANTRA KEC CIKARANG SELATAN KAB BEKASI > DEKAT MASJID ",
                    "no_telp_pelapor": "6285754897135",
                    "keterangan_pelapor": "INFO BLOCKING TOKEN DENGAN NO REG 5372143024093,ID PEL 537216842476 ATAS NAMA EVI AKHMAD JULIADI T  TERKAIT P2TL PELANGGAN INGIN MENANYAKAN TERKAIT P2TL YANG DIALAMI PELANGGAN. MOHON KONFIRMASINYA PERIHAL TERSEBUT \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.AKBAR_P",
                    "waktu_lapor": "01/02/2023 18:35:05",
                    "waktu_recovery": "01/02/2023 19:38:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K1423020100540",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13112,
                    "nama_ulp": "ULP KURANJI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHAIRIL",
                    "alamat_pelapor": "JL. RAYA KURANJI NO 8 RT 2 RW 2 KEL KURANJI KEC KURANJI KOTA PADANG LOKASI DEKAT SIMP AKSIRAT DEPAN TUGU PAHLAWAN",
                    "no_telp_pelapor": "081363018391",
                    "keterangan_pelapor": "INFO PEL. PEMANGKASAN POHON KARENA SUDAH MENYENTUH JARINGAN LISTRIK",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.YUSUF",
                    "waktu_lapor": "01/02/2023 18:37:04",
                    "waktu_recovery": "01/02/2023 21:53:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020101444",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YONA ",
                    "alamat_pelapor": "PR DELTAMAS ZONA AMERIKA CALGARY BLOK F NO 30  KEL SUKAMAHI KEC CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT ::",
                    "no_telp_pelapor": "085221224636",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100817, PELANGGAN PENDAFTARAN PB NON PAKET SLO TARIF R1T /2200 VA NO REGISTER 5370312071232. REALISASI PASANG APP METER ± DES 2022, NAMUN BELUM DISAMBUNG KARENA KENDALA SLO. SAAT INI PELANGGAN SLO SUDAH DISAMPAIKAN KE UPJ, TEKNISI PELANGGAN INFOKAN PERLU DILAKUKAN AKTIVASI DAHULU AGAR PTL DAPAT DINYALAKAN, KARENA KABEL SAMBUNGAN DARI PIHAK DEVELOPER SUDAH TERSAMBUNG, MOHON SECEPATNYA DISAMBUNG. TERKAIT NO LAPOR K5123012800378. STATUS DI PLN MOBILE SELESAI NAMUN BELUM ADA TINDAKLANJUT DI LOKASI .\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WINDYA",
                    "waktu_lapor": "01/02/2023 18:39:16",
                    "waktu_recovery": "01/02/2023 19:48:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K3223020100406",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA",
                    "alamat_pelapor": "JL AMD 10 NO 64 RT-12 / RW-1  KEL.PETUKANGAN  UTR KEC PESANGGRAHAN  JAKARTA SELATAN LEWAN SAMPING GG  DEPAN RUMAH GEDE LOKASI RUMAH KONTRAK ",
                    "no_telp_pelapor": "082125374410",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGIMPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL  NYALA  SISA  KWH NO TOKEN \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.HARIS01",
                    "waktu_lapor": "01/02/2023 18:43:24",
                    "waktu_recovery": "01/02/2023 19:30:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101589",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "01120492069",
                    "nama_pelapor": "BP SAHRIP ",
                    "alamat_pelapor": "JL TEMUBIRENG NO - RT 2 RW 1 KEL MONTONG BETOK KEC MONTONG  GADING KAB LOMBOK TIMUR //DKT PASAR ",
                    "no_telp_pelapor": "087701543001",
                    "keterangan_pelapor": "GAGAL TOKEN VKRN 43  .PTL MENYALA .SISA KWH 1582 .\\n59783058603085199320",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ANDIKA_K",
                    "waktu_lapor": "01/02/2023 18:47:24",
                    "waktu_recovery": "01/02/2023 19:34:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101591",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "000000000000000000678735",
                    "nama_pelapor": "BP TEGUH",
                    "alamat_pelapor": "PONDOK TIRTA MANDALA BLOK H3 NO 4 RT 02 RW 04 SUKAMAJU CILODONG DEPOK",
                    "no_telp_pelapor": "083808871924",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA KETIDAKSESUAIAN PENCATATAN REK FEBRUARI 23. ST AW 34131, ST AK 34331, ST BERDASARKAN ANGKA ACMT 24-01-2023 YG DILAPORKAN PELANGGAN VIA SWACAM = 34308 NAMUN DI DATA ACMT TGL 28-01-23= 34331. REK (BELUM DILUNASI). RUMAH DIHUNI, BERPAGAR DAN TIDAK TERKUNCI, METERAN MUDAH DIJANGKAU, DAN PETUGAS RUTIN DATANG. NAMUN JIKA SAYA SUDSH LAPOR, PETUGAS TIDAK MENCATAT ANGKA PELANGGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ADI.SM",
                    "waktu_lapor": "01/02/2023 18:48:26",
                    "waktu_recovery": "01/02/2023 20:00:51",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K3223020100410",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31100,
                    "nama_up3": "UP3 MANADO",
                    "id_ulp": 31170,
                    "nama_ulp": "ULP AMURANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL.RANOMEA NO.- LINGK.6 KEL.RANOMEA KEC.AMURANG TIMUR, KOTA AMURANG, SULUT. ACUAN: DEKAT KANTOR KELURAHAN RANOMEA ",
                    "no_telp_pelapor": "89668341327",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KET.GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL NYALA, SISA 1957 KWH, NO.TOKEN: 40753063491681161039",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.TASYRIK",
                    "waktu_lapor": "01/02/2023 18:52:39",
                    "waktu_recovery": "01/02/2023 19:57:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5223020101597",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14100,
                    "nama_ulp": "ULP RIVAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TONI",
                    "alamat_pelapor": "JL SAYANGAN RT 02 KEL 17 ILIR KEC ILIR TIMUR 1 KOTA PALEMBANG / SEBELAH RM ATAK",
                    "no_telp_pelapor": "081330351266",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423020100440, TANGGAL (TIDAK MENGETAHUI) PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN JANUARI 2023 - FEBRUARI  2023 BESERTA BK TELAH DILUNASI VIA MB BNI PTL MINTA DISAMBUNG KEMBALI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.BIANTORO",
                    "waktu_lapor": "01/02/2023 18:52:48",
                    "waktu_recovery": "01/02/2023 19:21:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020101610",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTADI",
                    "alamat_pelapor": "JL JATI KRAMAT 2 PR SUTRA PESONA BLOK F NO 11 RT 5 RW 11  KEL JATIKRAMAT KEC JATI ASIH KAB BEKASI // BELAKANG ALFAMART ",
                    "no_telp_pelapor": "6285867123867",
                    "keterangan_pelapor": "GAGAL MEMASUKKAN TOKEN, VKRN 43 SISA KWH 13.1111 NO TOKEN 56764826635281052694",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SHODIKIN",
                    "waktu_lapor": "01/02/2023 18:58:09",
                    "waktu_recovery": "01/02/2023 19:20:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1423020100548",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13101,
                    "nama_ulp": "ULP BELANTI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOKO",
                    "alamat_pelapor": "JL. UJUNG GURUN NO. 43 RT. - RW. - KEL. UJUNG GURUN KEC. PADANG BARAT. PADANG. LOKASI : DIDEPAN SD PERCOBAAN",
                    "no_telp_pelapor": "08126754470",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AW REK FEB 23 = 33247, ST AK REK FEB 23 = 34107. ST APP TGL.01/02/23 = 33355. REK BELUM DILUNASI PELANGGAN MENUNGGU KOREKSI. RUMAH TIDAK DIHUNI DAN BERPAGAR.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.DANIEL",
                    "waktu_lapor": "01/02/2023 18:58:44",
                    "waktu_recovery": "01/02/2023 19:42:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Koreksi Rekening"
                },
                {
                    "no_laporan": "K3223020100417",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP BURHAN",
                    "alamat_pelapor": "JL.CIKINI AMPIUN NO.8 RT-16 / RW-01 KEL.PEGANGSAAN KEC.MENTENG, JAKPUS. ACUAN: DIBELAKANG TOKO 15, GEDUNG CGC",
                    "no_telp_pelapor": "6285758864926",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN KET.GAGAL SETELAH UPDATE VKRN 43, KONDISI PTL NYALA, SISA 20.57 KWH, NO.TOKEN: 15433070616867470195",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.TASYRIK",
                    "waktu_lapor": "01/02/2023 19:00:25",
                    "waktu_recovery": "01/02/2023 20:03:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5123020101480",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUBAIRI",
                    "alamat_pelapor": "PR BUMI MAS INDAH BLOK R1 NO 5 KEL TANAH MAS KEC TALANG KELAPA KAB BANYUASIN SUMSEL",
                    "no_telp_pelapor": "082280680168",
                    "keterangan_pelapor": "PELANGGAN  KONFIRMASI MENYAMPAIKAN KERUSAKAN ALAT ELEKTRONIK  KULKAS DAN TETANGGA MENGALAMI JUGA  PASKA GANGGUAN LISTRIK TIBA TIBA PADAM PADA TANGGAL 01/02/2023.PTL NYALA , PELANGGAN KONFIRMASI KEMBALI MENAMBAHKAN SEBELUMNYA ADA TRIP DI GARDU LISTRIK, SEHINGGA PADAM DAN BANYAK PERALATAN LISTRIK YG RUSAK CC.51.MEIGA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.YUSUF",
                    "waktu_lapor": "01/02/2023 19:00:33",
                    "waktu_recovery": "02/02/2023 00:19:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020101482",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMZAH ",
                    "alamat_pelapor": "PR BSD BLOK L4 NO.11 SEK 14.4 KEL LENGKONG KEC SERPONG SELATAN KOTA TANGSEL :: RUMAH POJOK PAGAR HITAM ",
                    "no_telp_pelapor": "081213588585",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020100959, TIDAK BISA ENTRY TOKEN, UPDATE VKRN 43, SISA 17.15 KWH :: 05768340390834040750  39599836182722108506 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ABIDIN",
                    "waktu_lapor": "01/02/2023 19:00:41",
                    "waktu_recovery": "01/02/2023 21:07:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101619",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52050,
                    "nama_up3": "UP3 SURAKARTA",
                    "id_ulp": 52058,
                    "nama_ulp": "ULP SRAGEN",
                    "idpel_nometer": "0017171330005",
                    "nama_pelapor": "BP TEJO",
                    "alamat_pelapor": "JL ROKAN NO 6 RT 0/RW 0 KP MAGERU KEL SRAGEN TENGAH KEC SRAGEN KAB SRAGEN >> DEPAN POLRES SRAGEN ",
                    "no_telp_pelapor": "087823367091",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN KONFIRMASI PELANGGAN ID PEL 520580009097 MENGAJUKAN PD (R1/ 2200 VA - R3 / 41500 VA) KE KANTOR UNIT TERKAIT SEJAK OKTOBER 2022 NAMUN HINGGA TGL 01/02/2023 BELUM DIREGISTRASI. PELANGGAN MEMOHON SEGERA MENDAPATKAN PENJELASAN DARI UNIT KARENA BELUM MENDAPATKAN CALL BACK DARI UNIT SEPERTI YANG DIJANJIKAN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.TOMI",
                    "waktu_lapor": "01/02/2023 19:02:06",
                    "waktu_recovery": "01/02/2023 19:11:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5123020101490",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53592,
                    "nama_ulp": "ULP CILILIN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUSTOFA ",
                    "alamat_pelapor": "JL.  PR ALAM MAWAR I NO 3   RT-4 / RW-5 KEC CIAMPLAS KEL TANJUNG BUMI KOTA BANDUNG BARAT // ARE PR ALAM MAWAR I",
                    "no_telp_pelapor": "081387690033",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL  MENYALA SISA 291 KWH DILOKASI (BELUM ADA) PEMBAHARUAN KWH METER OLEH PETUGAS\\nNO TOKEN : 08704666586581267266, 60170514913336307810 & 18520947832896729885",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.CANDRA",
                    "waktu_lapor": "01/02/2023 19:05:11",
                    "waktu_recovery": "01/02/2023 19:45:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020101624",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP. FANRIDO",
                    "alamat_pelapor": "JL. MALAKA BARU NO. 83 RT. 6 RW. 11 KP. BOJONG RANGKONG KEL. PONDOK KOPI KEC. DUREN SAWIT KOTA JAKTIM. (DEKAT PINTU KELUAR TOL BINTARA)",
                    "no_telp_pelapor": "082114044561",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKAN PTL NORMAL SISA STROOM 152.40 KWH. SETELAH UPDATE VKRN 43",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SIDIK",
                    "waktu_lapor": "01/02/2023 19:06:19",
                    "waktu_recovery": "01/02/2023 20:07:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101625",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_ulp": 52552,
                    "nama_ulp": "ULP TEGOWANU",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "DN BREBES     RT-1 / RW-3\\nKAB GUBUKAN\\nKEC GUBUK \\nKEL DS GLAPAN \\nACUAN LOKASI  PINGGIR SUNGAI BENDUNGAN DELAPAN\\n",
                    "no_telp_pelapor": "085803510848",
                    "keterangan_pelapor": "APP KET GAGAL, PTL NYALA. SISA 168.75 KWH.\\nNO TOKEN\\n54234764422431394516 // PELANGGAN LAPOR LAGI. CC.52.TOMI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.PRADIGDO",
                    "waktu_lapor": "01/02/2023 19:06:17",
                    "waktu_recovery": "01/02/2023 20:04:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020101628",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52650,
                    "nama_up3": "UP3 SUKOHARJO",
                    "id_ulp": 52655,
                    "nama_ulp": "ULP KARANGANYAR",
                    "idpel_nometer": "0007078270000",
                    "nama_pelapor": "BP HASYIM",
                    "alamat_pelapor": "DUSUN KARANGMOJO RT 08 RW 02,DESA KARANGMOJO, KECAMATAN TASIKMADU, KABUPATEN KARANGANYAR. RUMAH TIMUR LAPANGAN KARANGMOJO A.N MBAH SHODIQ ATAU ALI AHMADI",
                    "no_telp_pelapor": "083109097724",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 18960, ST APP TGL 01/02/2023 = 18872. REK (BELUM DILUNASI). RUMAH DIHUNI DAN TIDAK BERPAGAR. KWH BERADA DI LUAR DAN MUDAH DI JANGKAU.PELANGGAN TIDAK MENGETAHUI KEDATANGAN PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.REKA.LC",
                    "waktu_lapor": "01/02/2023 19:08:37",
                    "waktu_recovery": "01/02/2023 19:11:44",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5223020101633",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "000000000000000007106107",
                    "nama_pelapor": "Ibu Emeralda ",
                    "alamat_pelapor": "JL BORNEO UTARA 2 NO C68, RT 3/RW10, RAWALUMBU (DEKAT TK TABITA, RUMAH PAGAR HITAM CAT KUNING) ",
                    "no_telp_pelapor": "08885554660",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 23531, ST APP TGL 01/02/2023 = 23526. REK BELUM DILUNASI. KONDISI RUMAH DIHUNI, BERPAGAR TERKUNCI, APP SULIT DIJANGKAU DAN PETUGAS JARANG DATANG. SESUAI INFORMASI BEBERPA BULAN TAGIHAN TIDAK BERUBAH PELANGGAN KHAWATIR, MOHON DIKONFIRMASI KE PELANGGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SURYA.SM",
                    "waktu_lapor": "01/02/2023 19:11:53",
                    "waktu_recovery": "01/02/2023 19:47:27",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5223020101640",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PARTIJAH ",
                    "alamat_pelapor": "JL SETUKA DN MANGKLING NO 0 RT 0/RW 0 DS LOYOT KEC TIKUR KAB LOMBOK TIMUR >> DEKAT SETUKA  ",
                    "no_telp_pelapor": "085951426602",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 18.9 KWH (VKRN 43) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.TOMI",
                    "waktu_lapor": "01/02/2023 19:15:06",
                    "waktu_recovery": "01/02/2023 19:34:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101646",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51453,
                    "nama_ulp": "ULP JOMBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDI ",
                    "alamat_pelapor": "JL PER WISMA JAYA ABADI BLOK D 19 KEC JOMBANG KEL JOMBATAN KAB JOMBANG JAWA TIMUR//DEKAT ALUN ALUN JOMBANG ",
                    "no_telp_pelapor": "089526352134",
                    "keterangan_pelapor": "MOHON KONFIRMASI PELANGGAN INGIN MENGETAHUI ID PEL/NO METER UNTUK MENGETAHUI PEMBAYARAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.KEVIN",
                    "waktu_lapor": "01/02/2023 19:18:21",
                    "waktu_recovery": "01/02/2023 19:54:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020101652",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32900,
                    "nama_up3": "UP3 MAMUJU",
                    "id_ulp": 32910,
                    "nama_ulp": "ULP MANAKARRA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK GAFOER ",
                    "alamat_pelapor": "JL JL. HUSNI THAMRIN NO.3, B NO., BINANGA, MAMUJU, KAB. MAMUJU, SULAWESI BARAT",
                    "no_telp_pelapor": "081241248108",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT DAN PENYELESAIANNYA, PELANGGAN DENGAN ID PEL 329100594453 ATS NM ABD GAFUR M MELAKUKAN REGISTRASI PERUBAHAN DAYA MANDIRI MELALUI PLN MOBILE PADA 25/01/2023 DARI DAYA S2T/2200 VA KE S2/3900 VA DAN DILAKUKAN PEMBAYARAN TGL 01/02/2023. TERKAIT DAYA 3900 VA SIANG TADI PELANGGAN DI HUBUNGI OLEH PLN SETEMPAT DAN DIINFORMASIKAN BAHWA TIDAK TERSEDIA DAN PELANGGAN MERASA KEBERATAN DISALAHKAN KARENA DAYA TERSEBUT TIDAK TERSEDIA. DIKARENAKAN DI PLN MOBILE TERDAPAT DAYA TSB DAN DAPAT DIPILIH OLEH PELANGGAN UNTUK UBAH DAYA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.YUDHA.LC",
                    "waktu_lapor": "01/02/2023 19:21:13",
                    "waktu_recovery": "01/02/2023 20:40:15",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K1223020100429",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17120,
                    "nama_ulp": "ULP WAY HALIM",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODY ",
                    "alamat_pelapor": "JL. WARTAWAN GG. AMAL NO 12 RT 3 RW 1 KEL GUNUNG SULA KEC WAY HALIM KOTA BANDAR LAMPUNG LOKASI BEDENG SOKIN DEPAN SDN1 GUNUNG SULA DAN WARUNG ROZIKIN ",
                    "no_telp_pelapor": "081272569832",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT BLOKING TOKEN \\\"KWH METER TERBANG\\\" PTL MENYALA R1MT / 900VA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.FADILLAH",
                    "waktu_lapor": "01/02/2023 19:23:45",
                    "waktu_recovery": "02/02/2023 06:25:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5123020101524",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JERI",
                    "alamat_pelapor": "JL CHRISANT KK GRIYA MARELAN TAHAP 3 BLOK B CHRISANT NO B12 KEL PULAU RENGGAS KEC MEDAN MARELAN KOTA MEDAN. ACUAN : MASUK KOMPLEK",
                    "no_telp_pelapor": "081336035550",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 19.66 KWH. NO TOKEN 4253 0139 1125 2646 8129",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.IRHAM",
                    "waktu_lapor": "01/02/2023 19:25:26",
                    "waktu_recovery": "01/02/2023 21:37:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020101526",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51141,
                    "nama_ulp": "ULP DUKUH KUPANG",
                    "idpel_nometer": "000687178",
                    "nama_pelapor": "IBU SITI MUNAWAROH",
                    "alamat_pelapor": "JL RAYA MAYANGKARA NO  5 KEL KETINTANG RT 0 RW 0 KEC GAYUNGAN KOTA SURABAYA // DEKAT KEBUN SAYUR",
                    "no_telp_pelapor": "081330555702",
                    "keterangan_pelapor": "DILOKASI PELANGGAN ADA REALIASI MIGRASI DENGAN NM 32209724874 ATAS NAMA R SOEDRADJAD WIDITOMO SEDANGKAN DILOKASI HARUSNYA ID PEL ATAS NAMA ENSENG BASTAR DENGAN NO IDPEL 511411052187",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.HAKIM.CSO",
                    "waktu_lapor": "01/02/2023 19:26:33",
                    "waktu_recovery": "01/02/2023 21:53:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K1223020100434",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18140,
                    "nama_ulp": "ULP PANAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IIS",
                    "alamat_pelapor": "JL H USMAN 1  NO 1 KEL.KAMPAR KEC. SIAK HULU KAB. KAMPAR / DARI KUBANG MASUK KE JALAN RAMBAH RAYA LURUS ADA SIMPANG 4 BELOK KIRI MASUK JL HAJI USMAN 1, CAT RUMAH WARNA KUNING",
                    "no_telp_pelapor": "082385003886",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAGAL (PTL NYALA)SISA 51.40 VKRN 43 NO TOKEN : 3640 0154 4938 0166 4485",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.JOELFI",
                    "waktu_lapor": "01/02/2023 19:29:25",
                    "waktu_recovery": "01/02/2023 22:07:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020101671",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "000000000000000000344545",
                    "nama_pelapor": "IBU ANISA",
                    "alamat_pelapor": "PERUM PONDOK TIMUR INDAH 2 JL DAHLIA 5 NO.109-110 KEL MUSTIKA SARI KEC MUSTIKA JAYA KOTA BEKASI.",
                    "no_telp_pelapor": "081299362063",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JANUARI 2023 = 7170, ST BERDASARKAN ANGKA ACMT JANUARI 2023 = 7168. REK TELAH DILUNASI. KONDISI RUMAH DIHUNI, RUMAH BERPAGAR TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS JARANG DATANG. PELANGGAN KECEWA DIKARENAKAN REK BULAN DES 2022 TIDAK SESUAI DENGAN RATA-RATA YANG SEHARUSNYA 406 KWH.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SURYA.SM",
                    "waktu_lapor": "01/02/2023 19:30:03",
                    "waktu_recovery": "01/02/2023 20:36:07",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K1223020100436",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12803,
                    "nama_ulp": "ULP HELVETIA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WILY",
                    "alamat_pelapor": "JL RAHAYU 5 N- RT- RW- DS HELVETIA KEC LABUHAN DELI KOTA MEDAN ACUAN-",
                    "no_telp_pelapor": "085261139330",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIANYA TGL 25/01/23 PELANGGAN DENGAN ID 120110766271 MEMBELI TOKEN DI APL SETEMPAT SEBESAR 20.000NAMUN SAAT DI INPUTKAN KE APP TERTERA USED",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.NADHIL",
                    "waktu_lapor": "01/02/2023 19:31:18",
                    "waktu_recovery": "01/02/2023 21:34:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5223020101684",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL PLUIT KARANG AI BARAT  NO  45A RT-/- KEL PLUIT KEC PENJARINGAN JAKUT  JNT  CARGO OFFICE    ",
                    "no_telp_pelapor": "081930208725",
                    "keterangan_pelapor": "MOHON INFORMASI TERKAIT BIAYA P2TL YANG DI TAGIHKAN KE PELANGGAN DENGAN NOMINAL RP 12668993, PELANGGAN INGIN DIKONFIRMASI SEGERA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ASIF",
                    "waktu_lapor": "01/02/2023 19:36:33",
                    "waktu_recovery": "01/02/2023 20:37:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5223020101686",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. MUHAMAD RIDWAN",
                    "alamat_pelapor": "JL. CURUG LEGOK RT 001/001, KEMUNING, KEC. LEGOK, KABUPATEN TANGERANG, BANTEN 15820 (LOKASI ADALAH POM MOBIL INDOSTATION)",
                    "no_telp_pelapor": "08881724216",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL TIDAK PADAM SISA 20,05 KWH. NO TOKEN 0468 0875 1568 3331 8016",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ANGGA.LC",
                    "waktu_lapor": "01/02/2023 19:37:24",
                    "waktu_recovery": "01/02/2023 21:10:02",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020101547",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14100,
                    "nama_ulp": "ULP RIVAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IRFANDI",
                    "alamat_pelapor": "JL. SEKIP JAYA KEL.  SEKIP JAYA KEC. KEMUNING KOTA PALEMBANG , DEKAT PASAR KEBON SEMAI ",
                    "no_telp_pelapor": "082176451128",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5123020101070, MOHON BANTUAN PENYAMBUNGAN KEMBALI PEMUTUSAN BONGKAR RAMPUNG KARENA TELAH DILUNASI PADA TGL 29/1/2023, TERLAMPIR BUKTI BAYAR. JANJI PETUGAS (AKAN DIGANTI KEPRABAYAR) PELANGGAN SUDAH DIHUBUNGI PETUGAS NAMUN PELANGGAN TIDAK BERKENAN DIMIGRASI KE PRABAYAR ,  PELANGGAN ADA PEMILIK BANGUNAN BARU DAN BARU MENEMPATI HARI INI YANG MELAKUKAN TERLAMBAT BAYAR TAGIHAN BUKAN PEMILIK BANGUNAN SAAT INI, NAMUN PEMILIK SEBELUMNYA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WENDHI",
                    "waktu_lapor": "01/02/2023 19:38:12",
                    "waktu_recovery": "01/02/2023 21:26:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020101549",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NILA / BP RAKA",
                    "alamat_pelapor": "JL.- DN MUTERSARI RT-3 / RW-3 DESA NGRIMBI ",
                    "no_telp_pelapor": "085854017166",
                    "keterangan_pelapor": "APP KET EROR PTL NYALA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SYAHRIR",
                    "waktu_lapor": "01/02/2023 19:40:11",
                    "waktu_recovery": "01/02/2023 23:17:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020101550",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURUL / BP AMIN",
                    "alamat_pelapor": "JL KEBON JAMBU GG 2 NO 0 RT0 RW0 DS PEGANDEN KEC MANYAR KAB GRESIK / DEKAT PERSAWAHAN ",
                    "no_telp_pelapor": "085648819123",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL, SISA 543,38 KWH / 0789 4940 7191 6075 1221 / MOHON PEMBATALAN LAPORAN, TOKEN BERHASIL DI ENTRY KAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.KARTIKA",
                    "waktu_lapor": "01/02/2023 19:40:36",
                    "waktu_recovery": "01/02/2023 20:10:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020101552",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 142,
                    "nama_up3": "UP3 BANYUWANGI",
                    "id_ulp": 51673,
                    "nama_ulp": "ULP GENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKY",
                    "alamat_pelapor": "DN KRAJAN 2/3 GENTENG WETAN, GENTENGWETAN, GENTENG, KAB. BANYUWANGI, JAWA TIMUR",
                    "no_telp_pelapor": "08155212839",
                    "keterangan_pelapor": "PELANGGAN MEMINTA PENGGANTIAN NO TELPON UNTUK PERMOHONAN PB DIRUBAH DARI NOMOR 87765967087 KE NO TELPN 08155212839 DAN EMAIL KE ALAMAT : winius2012@gmail.com , DENGAN NO REG 5167312074019 NO AGENDA 516739912301254633",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.HAKIM.CSO",
                    "waktu_lapor": "01/02/2023 19:42:29",
                    "waktu_recovery": "01/02/2023 20:07:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K3223020100447",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32600,
                    "nama_up3": "UP3 PALOPO",
                    "id_ulp": 32610,
                    "nama_ulp": "ULP SAWERIGADING",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA ",
                    "alamat_pelapor": "DN FAJAR DS. TANETE KEC WALENRANG TIMUR KAB LUWU ACUAN LR KANTOR DESA TANETE",
                    "no_telp_pelapor": "81245999256",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43 PTL NYALA SISA 134 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.FACHMI",
                    "waktu_lapor": "01/02/2023 19:43:09",
                    "waktu_recovery": "01/02/2023 21:35:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020101702",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51314,
                    "nama_ulp": "ULP KEBONAGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SONY ",
                    "alamat_pelapor": "JL- DN MENDALAN WETAN NO 40 RT 18 RW 06 KEC WAGER KEL MENDALAN WANGI KAB MALANG  //ATAS NAMA RUMAH PAK USTAD SUPRI ",
                    "no_telp_pelapor": "6281515787949",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 60 KWH.PTL MENYALA  NO.TOKEN :34486799446327081392",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.KEVIN",
                    "waktu_lapor": "01/02/2023 19:44:54",
                    "waktu_recovery": "01/02/2023 21:11:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K1423020100574",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1403,
                    "nama_up3": "UP3 BENGKULU",
                    "id_ulp": 14600,
                    "nama_ulp": "ULP NUSA INDAH",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JEKI",
                    "alamat_pelapor": "JL KEBUN VETERAN  RT.11/03 NO 10 KEL NUSA INDAH KEC RATU AGUNG  KOTA BENGKULU ",
                    "no_telp_pelapor": "0895343155243",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUTI SR PELANGGAN KENDUR.INFO PELANGGAN SR TSB SUDAH KENDUR  PADA SAAT PEMASANGAN PROSES PB SEBELUMNYA DG NO METER=14450285870. INFO PELANGGAN KABEL SR POSISI NYA MELINTAS DI ATAS HALAMAN WARGA DAN KENDUR PELANGGAN MENGELUHKAN POSISINYA BISA DIJANGKAU KHAWATIR DAPAT MEMBAHAYAKAN. MOHON DAPAT DILAKUKAN PENGECEKAN KEMBALI KABEL SR TSB",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.NARSI",
                    "waktu_lapor": "01/02/2023 19:48:19",
                    "waktu_recovery": "01/02/2023 21:47:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020101709",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL KP RAWA LELE NO 6 BLOK B RT.6/10 KEL KALIDERES  KEC KALIDERES KOTA JAKARTA BARAT>> DEKAT INDOMARET",
                    "no_telp_pelapor": "087873270737",
                    "keterangan_pelapor": "TANGGAL 31/01/2023  TUNGGAKAN REKENING BULAN JANUARI  TELAH DILUNASI VIA INDOMARET MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.BIANTORO",
                    "waktu_lapor": "01/02/2023 19:49:04",
                    "waktu_recovery": "02/02/2023 05:45:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020101580",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL NARADA RAYA BLOK E NO 3 RT 7 RW 6 KEL DUREN SAWIT KEC DUREN SAWIT JAKARTA TIMUR <> SEBERANG RS DUREN SAWIT  -  KOMP ABADI ",
                    "no_telp_pelapor": "08111618578",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  SISA PULSA TOKEN  37787   KWH . NOMOR TOKEN 55841894938565900667 \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.JANAN",
                    "waktu_lapor": "01/02/2023 19:56:28",
                    "waktu_recovery": "01/02/2023 20:39:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100460",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18111,
                    "nama_ulp": "ULP PEKANBARU KOTA BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI",
                    "alamat_pelapor": "JL KESEHATAN NO.11 RT 001/ RW 007 KEL KAMPUNG BANDAR KEC SENAPELAN KOTA PEKANBARU RIAU ACUAN-",
                    "no_telp_pelapor": "076124888",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1223020100311, MOHON INFOR MASI DAN PENJELASANYA PELANGGAN DENGAN ID PEL  181110992479 DILAKUKAN PERGANTIAN METERAN DARI PASKA KE LPB TERKAIT TUSBUNG TAGIHAN SUDAH DILUNASI DAN PETUGAS AKAN MEREALISASIKAN KE LPB. NAMUN PELANGGAN KEBERATAN DAN MENGINGINKAN DI PASKABAYAR TERKAIT LAPORAN SEBELUMNYA K1223013100226// PELANGGAN BERSEDIA DISAMBUNG DENGAN PRABAYAR ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.EROLD",
                    "waktu_lapor": "01/02/2023 19:57:31",
                    "waktu_recovery": "01/02/2023 20:47:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K3223020100454",
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_up3": 425,
                    "nama_up3": "UP3 MERAUKE",
                    "id_ulp": 42510,
                    "nama_ulp": "ULP MERAUKE KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IMEL",
                    "alamat_pelapor": "JL KALI WEDA BLOK F NO.4 RT 12 RW 4 KEL SANGKAL KEC MERAUKE KOTA MERAUKE",
                    "no_telp_pelapor": "85243519896",
                    "keterangan_pelapor": "KEYPAD (ANGKA 9) APP PRABAYAR TIDAK BERFUNGSI PTL NYALA  SISA 2105 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.FACHMI",
                    "waktu_lapor": "01/02/2023 19:57:39",
                    "waktu_recovery": "01/02/2023 20:57:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Keypad/lampu indikator pada APP tidak berfungsi"
                },
                {
                    "no_laporan": "K5223020101731",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52250,
                    "nama_up3": "UP3 TEGAL",
                    "id_ulp": 52251,
                    "nama_ulp": "ULP TEGAL KOTA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HADI SUCIPTO ",
                    "alamat_pelapor": "JL DADALI NO. 5 RT 01  RW 9 KEL RANDU GUNTING KEC TEGAL SELATAN KOTA TEGAL // LOKASI  LA RET NA CATERING  ",
                    "no_telp_pelapor": "0283353166",
                    "keterangan_pelapor": "MOHON INORMASI DAN PENJELASAN. PELANGGAN MENGINFORMASIKAN BAHWA ADA PETUGAS YANG DATANG KE LOKASI UNTUK MENALANGI TAGIHAN BULAN JANUARI SENILAI Rp. 504.465 PETUGAS AN AHMAD SYARIFUDIN PADA TGL 01/02/2023 \\nNAMUN PELANGGAN MASIH RAGU TERKAIT KEBIJAKAN TERSEBUT",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FIRDAUS_A",
                    "waktu_lapor": "01/02/2023 19:59:19",
                    "waktu_recovery": "02/02/2023 08:19:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5223020101734",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 533,
                    "nama_up3": "UP3 BANTEN SELATAN",
                    "id_ulp": 56220,
                    "nama_ulp": "ULP PANDEGLANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KOMARU",
                    "alamat_pelapor": "KP BANDRONG RT 02 RW 01 DS GIRIJAYA KEC SAKETI KAB PANDEGLANG PROVINSI BANTEN.",
                    "no_telp_pelapor": "081511468056",
                    "keterangan_pelapor": "PELANGGAN ATAS NAMA TATU MARLIYAH DENGAN NIK 3601146711750001 TELAH PENGAJUAN PROGRAM PEMASANGAN KWH METER GRATIS DARI PEMERINTAH. SELURUH PERSYARATAN TELAH DILENGKAPI DAN DISERAHKAN KETUA RT SETEMPAT, NAMUN PELANGGAN DIINFORMASIKAN BAHWA TIDAK MENDAPATKAN KWH GRATIS TERSEBUT. BEBERAPA WAKTU KEMUDIAN PELANGGAN MENGETAHUI BAHWA KWH METER YANG SEHARUSNYA DIPEROLEH, TELAH TERPASANG DI TETANGGA. SESUAI INFORMASI PELANGGAN, TETANGGA MENDAPAT KWH METER TERSEBUT DARI KETUA RT DENGAN MEMBAYAR RP 150.000,- PELANGGAN MERASA KEBERATAN ATAS PERIHAL TERSEBUT DAN MOHON SEGERA DIKONFIRMASI KELANJUTANNYA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.LAHARDI.LC",
                    "waktu_lapor": "01/02/2023 20:00:20",
                    "waktu_recovery": "01/02/2023 20:24:48",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K1423020100578",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1404,
                    "nama_up3": "UP3 JAMBI",
                    "id_ulp": 14310,
                    "nama_ulp": "ULP KOTA BARU",
                    "idpel_nometer": "45051795370",
                    "nama_pelapor": "BP VREGA",
                    "alamat_pelapor": "JL DARMA KARYA PERUMAHAN GRAHA INEZ II BLOK C NO 3 KEL: KENALI ASAM BAWAH KEC: KOTA BARU, JAMBI",
                    "no_telp_pelapor": "085366911801",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. DENGAN ID METER 45051795370, NO KODE TOKEN 4110 5695 7518 9181 1295 DAN SISA KWH 15 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.TITIN",
                    "waktu_lapor": "01/02/2023 20:01:06",
                    "waktu_recovery": "01/02/2023 22:37:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K2323020100261",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 232,
                    "nama_up3": "UP3 BALIKPAPAN",
                    "id_ulp": 23200,
                    "nama_ulp": "ULP BALIKPAPAN SELATAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RUFI",
                    "alamat_pelapor": "JL RUHUI RAHAYU 2 GG  PELANGI NO - RT 02/0 KEL SEPINGGAN BARU KEC BALIKPAPAN SELATAN KOTA BALIKPAPAN  LOKASI  DEKAT MASJID MIFTAHUL JANAH",
                    "no_telp_pelapor": "81377589889",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN (DILPREPAID) ,DISPLAY KWH TERTERA GAGAL ,SISA KWH 71,14, NO METER 14046510146, PTL MENYALA\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.ERIC",
                    "waktu_lapor": "01/02/2023 20:03:26",
                    "waktu_recovery": "01/02/2023 21:01:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101738",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU NURIFAH ",
                    "alamat_pelapor": "JL SUKAMERAH RAYA BLOK F2 NO 6 PR HA RAPAN BARU REGENCY KEL KOTABARAU KEC BEKASI BARAT KAB BEKASI BARAT > DEKAT DENGAN GEREJA",
                    "no_telp_pelapor": "6281511441958",
                    "keterangan_pelapor": "SESUAI INFO PLG ADA PERUBAHAN DAYA DARI 3500 MENJADI 2200 PELANGGAN MENANYAKAN TERAKAIT RESTISUSI UJL PROSES TERSEBUT. MOHON PELANGGAN DIHUBUNGI DAN DIJELASKAN PERIHAL TERSEBUT ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.BAGUS_S.SM",
                    "waktu_lapor": "01/02/2023 20:04:16",
                    "waktu_recovery": "01/02/2023 21:56:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K1223020100465",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. YANA",
                    "alamat_pelapor": "KP MURUHARJA RT 03 RW 03 , CIAPUS, CIOMAS, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "083133031401",
                    "keterangan_pelapor": "TGL 13/12/22 PROSES  PB (R1MT 900 VA ) MELALUI PLN MOBILE DENGAN NO AGENDA 538319912212138685 NO REG 5383112168041 , BP TELAH DILUNASI . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO K5223011700192 STATUS SELESAI. PELANGGN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.SYAWAL",
                    "waktu_lapor": "01/02/2023 20:07:39",
                    "waktu_recovery": "02/02/2023 07:26:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5223020101742",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "7828527",
                    "nama_pelapor": "Ibu Asmaul ",
                    "alamat_pelapor": "JL. PABRIK KULIT GG. II NO. 46 RT : 002 RW : 004 KEL. JEMUR WONOSARI KEC. WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085852299006",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JAN 2023 = 7035, ST APP TGL 01/02/2023 = 7009. REK BELUM DILUNASI. kONDISI DIHUNIM, BERPAGAR TIDAK DIKUNCI, APP MUDAH DIJANGKAU DAN TIDAK MENGETAHUI PETUGAS RUTIN DATANG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SURYA.SM",
                    "waktu_lapor": "01/02/2023 20:07:50",
                    "waktu_recovery": "01/02/2023 20:14:09",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5123020101596",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51314,
                    "nama_ulp": "ULP KEBONAGUNG",
                    "idpel_nometer": "4559704",
                    "nama_pelapor": "BP SATRIA",
                    "alamat_pelapor": "JL SATSUI TUBUN NO 0 RT-  0 / RW- 0 KEL KEBONSARI KEC SUKUN KOTA MALANG ACUAN LOKASI DEKAT REL KERETA API",
                    "no_telp_pelapor": "0341476896",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO.METER 56801743222, TIDAK BISA ENTRY TOKEN, PADA APP MUNCUL KETERANGAN GAGAL. UPDATE VKRN 43. SISA KWH 3000 KWH (PTL MENYALA). PELANGGAN TIDAK MENGETAHUI ADANYA PEMBARUAN DI APP",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.FAISAL",
                    "waktu_lapor": "01/02/2023 20:08:33",
                    "waktu_recovery": "01/02/2023 21:11:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1423020100585",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MISLAN ",
                    "alamat_pelapor": "JL. PANGKALAN BENTENG NO- RT 09 RW 03 DESA PANGKALAN BENTENG KEC TALANG KELAPA KAB BANYUASIN LOKASI DEKAT KANDANG AYAM",
                    "no_telp_pelapor": "085378113727",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGINPUTAN TOKEN SETELAH VKRN 43 (PTL MENYALA) SISA 13.80 KWH IDPEL 141203320809",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.DECKY",
                    "waktu_lapor": "01/02/2023 20:09:28",
                    "waktu_recovery": "02/02/2023 07:44:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020101753",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1402,
                    "nama_up3": "UP3 LAHAT",
                    "id_ulp": 14760,
                    "nama_ulp": "ULP MARTAPURA (UIW S2JB)",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bp Ahmad Reza Fikri alfarabi ",
                    "alamat_pelapor": "PERUMAHAN GURU TEBAT SARI RT 05 RW 02 NO 490 KELURAHAN DUSUN MARTAPURA KECAMATAN MARTAPURA  KOTA PALEMBANG PROVINSI SUMATERA SELATAN",
                    "no_telp_pelapor": "085269289617",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 23. ST AW 47634, ST AK 47773, ST BERDASARKAN ANGKA ACMT 24-01-2023 = 47773. REK (BELUM DILUNASI). (RUMAH DIHUNI, RUMAH TIDAK BERPAGAR, KWH MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG, DATANG APABILA PEMBAYARAN TELAT 2 BULAN). PLN 123 TELAH  MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ADI.SM",
                    "waktu_lapor": "01/02/2023 20:11:47",
                    "waktu_recovery": "02/02/2023 08:51:22",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K1223020100468",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12015,
                    "nama_ulp": "ULP DELITUA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM ",
                    "alamat_pelapor": "JL. STM UJUNG SUKASABAR JL. STM UJUNG  NO. 5 LK 12 RT - RW -   KEC MEDAN JOHOR KOTA MEDAN . ACUAN : DKT DG MASJID AL MUSLIMIN ATAU SEKOLAH KHAIRUL IMAN",
                    "no_telp_pelapor": "081376851212",
                    "keterangan_pelapor": "TGL 15/06/2022 PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN. NO GANGGUAN SEBELUM : G5222061500178",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.MARUF",
                    "waktu_lapor": "01/02/2023 20:11:56",
                    "waktu_recovery": "01/02/2023 20:28:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5223020101755",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52250,
                    "nama_up3": "UP3 TEGAL",
                    "id_ulp": 52252,
                    "nama_ulp": "ULP TEGAL TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANURI ",
                    "alamat_pelapor": "JL - DS KEMUNING NO 0 RT 3/RW 2 KEC KRAMAT KAB TEGAL >> PINGGIR SAWAH DEKAT MAKAM ",
                    "no_telp_pelapor": "082322265995",
                    "keterangan_pelapor": "APP TERTERA GAGAL KONDISI PTL NYALA SISA 31.77 KWH (VKRN 43) // PELANGGAN LAPOR LAGI. CC.52.TOMI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ANDIKA_K",
                    "waktu_lapor": "01/02/2023 20:12:07",
                    "waktu_recovery": "01/02/2023 21:09:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020101602",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "JL.PUCANGAN GG 3 RT 3 RW 5 KEL.KERTAJAYA KEC.GUBENG KOTA SURABAYA  - DEKAT MAKAM ",
                    "no_telp_pelapor": "081331532441",
                    "keterangan_pelapor": " BP TO (ALAMAT : JL.PUCANGAN GG 3 RT 3 RW 5 KEL.KERTAJAYA KEC.GUBENG KOTA SURABAYA  - DEKAT MAKAM  ) DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK ( 2 HARI ) YANG LALU DENGAN CARA (KABEL DISAMBUNG LANGSUNG DI ATAS TIANG LISTRIK), DAN DIDISTRIBUSIKAN UNTUK ( KEGIATAN BAZAR ). MOHON IDENTITAS PELAPOR DIRAHASIAKAN SESUAI DENGAN UU PERLINDUNGAN SAKSI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RENDRA",
                    "waktu_lapor": "01/02/2023 20:14:08",
                    "waktu_recovery": "02/02/2023 00:04:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5123020101605",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1406,
                    "nama_up3": "UP3 OGAN ILIR",
                    "id_ulp": 14900,
                    "nama_ulp": "ULP INDERALAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANITA",
                    "alamat_pelapor": "JL  RAMAH KASIH RT02/RW00 DN RAMAH KASIH DS RAMAH KASIH KEC MUARA KUANG KA OGAN HILIR ,BELAKANG MASJID AL HIDAYAH ",
                    "no_telp_pelapor": "085368696912",
                    "keterangan_pelapor": "TIDAK BISA ENTRY TOKEN DENGAN KETERANGAN GAGAL , SISA PULSA 331 KWH , NO TOKEN YG TIDAK BISA DI ENTRY 3924 3353 2990 7136 8089 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.PERMANA",
                    "waktu_lapor": "01/02/2023 20:19:53",
                    "waktu_recovery": "02/02/2023 06:18:08",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100473",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18140,
                    "nama_ulp": "ULP PANAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADRIAN",
                    "alamat_pelapor": "JL GARUDA NO - RT1 RW4 KEL KUBANG JAYA KEC SIAK HULU, KAB. KAMPAR, RIAU. ACUAN : BENGKEL ",
                    "no_telp_pelapor": "082286602987",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES PEMBATALAN DAN  RESTITUSI ATAS PERMOHONAN PELANGGAN MENGAJUKAN PERMOHONAN PD (B1T/5500-B2/82500) NO AGENDA 181409922209296305. PELANGGAN SUDAH DI KONFIRMASI DARI UNIT BAHWA DAYA TERSEBUT TIDAK TERSEDIA DI UNIT, PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER 1814055050601. PELANGGAN MENGHENDAKI PEMBATALAN DAN RESTUSI PENGEMBALIAN UANG PERMOHONAN PELANGGAN . MOHON PELANGGAN DI KONFIRMASI PERIHAL TERSEBUT. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.MARUF",
                    "waktu_lapor": "01/02/2023 20:21:57",
                    "waktu_recovery": "01/02/2023 22:07:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Restitusi"
                },
                {
                    "no_laporan": "K2323020100268",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "32168604406",
                    "nama_pelapor": "BPK SAM",
                    "alamat_pelapor": "JL M MASAN NO 5 KP KUNCIRAN RT-1 / RW-5 KEL KUNCIRAN KEC PINANG KOTA TANGERANG ",
                    "no_telp_pelapor": "6285757071064",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT,PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43,DISPLAY KWH TERTERA GAGAL,Nomor Token :\\n26435236218998205890 ,SISA KWH 72,9 , NO METER  32168604406, PTL MENYALA\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.ERIC",
                    "waktu_lapor": "01/02/2023 20:22:56",
                    "waktu_recovery": "01/02/2023 22:45:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101782",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52106,
                    "nama_ulp": "ULP SLEMAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibu Irma ",
                    "alamat_pelapor": "PANASAN DONOHARJO  RT 02 RW 29 NGAGLIK SLEMAN",
                    "no_telp_pelapor": "0882005780357",
                    "keterangan_pelapor": "TGL 30/01/2023 PELANGGAN MENGINFORMASIKAN ADANYA PEMASANGAN BARU PADA LOKASI TETANGGA NAMUN DARI LOKASI PELANGGAN ATAP BANGUNAN TIDAK DIRAPIKAN KEMBALI OLEH PETUGAS SAAT MENYAMBUNG MELALUI PERSIL TSB, SEHINGGA MENYEBABKAN RUMAH PELANGGAN KEBOCORAN AIR HUJAN DAN DIBAWAHNYA ADA WARUNG. PELANGGAN MERASA DIRUGIKAN, MOHON TINDAK LANJUT DAN PENYELESAIANNYA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SURYA.SM",
                    "waktu_lapor": "01/02/2023 20:26:36",
                    "waktu_recovery": "01/02/2023 21:22:09",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5223020101788",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_ulp": 52554,
                    "nama_ulp": "ULP WIROSARI",
                    "idpel_nometer": "001556498",
                    "nama_pelapor": "BP BAMBANG",
                    "alamat_pelapor": "DN POJOK DS POJOK RT 2 RW 5 NO - KEL POJOK KEC WIROSARI, GROBOGAN (TERPUTUS)",
                    "no_telp_pelapor": "085735538752",
                    "keterangan_pelapor": "JUMAT MENDAPAT SURAT P2TL, SENIN DATANG DI POSKO, \\nNO REGISTER 5255442005917, DI INFO AGENDA ADA KETERANGAN PEMBATALAN PERMOHONAN, MOHON PELANGGAN UNTUK DIKONFIRMASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FEBRI",
                    "waktu_lapor": "01/02/2023 20:29:30",
                    "waktu_recovery": "02/02/2023 05:15:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Susulan"
                },
                {
                    "no_laporan": "K3223020100474",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADIK RENALDI",
                    "alamat_pelapor": "JL RAWE KOMP C.U TANGKAHAN NO- RT- RW- KEL. TANGKAHAN KEC. MEDAN LABUHAN KOTA MEDAN. DEKAT MASJID",
                    "no_telp_pelapor": "6285765441225",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA, SISA KWH 1293 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.IBRAHIM",
                    "waktu_lapor": "01/02/2023 20:30:19",
                    "waktu_recovery": "01/02/2023 21:40:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101791",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL. TANJUNG AUR NO 41 RT 5 RW 3 KEL. BUKIT BARU KEC. ILIR BARAT 1. PALEMBANG. DEKAT DEPOT BANGUNAN MAJU BERSAMA",
                    "no_telp_pelapor": "081369084582",
                    "keterangan_pelapor": "APP KET GAGAL, PTL MENYALA, SISA 22,04 KWH. VKRN 43",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FIDA.SM",
                    "waktu_lapor": "01/02/2023 20:32:46",
                    "waktu_recovery": "02/02/2023 07:44:25",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020101625",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17100,
                    "nama_ulp": "ULP KARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASIKIN",
                    "alamat_pelapor": "PERUM DKP BLOK L NO. 23 JL. MANGKU BUMI KEL. KEMILING PERMAI KEC. KEMILING KOTA BANDAR LAMPUNG ,DEKAT LAPANGAN FUTSAL \\n",
                    "no_telp_pelapor": "081369997744",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB  R1MT  900  AGENDA 171009912212142674 DAN 171009912212142672 .NO REGISTER 1710012069227 DAN 1710012069225  BP LUNAS PADA TGL 15/12/2022, PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI \\nPELANGGAN PERNAH LAPORAN DENGAN NO. K5123012700128 ,K5123012700130,K5123012000270,K5123012000276,K5123012100811,K5123012100814  , STATUS SELESAI DAN BELUM ADA REALISASI OLEH PETUGAS",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WENDHI",
                    "waktu_lapor": "01/02/2023 20:36:23",
                    "waktu_recovery": "01/02/2023 21:41:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5223020101796",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GERALD",
                    "alamat_pelapor": "PERUM TAMAN RATU JL TAMAN RATU INDAH BLOK A1 NO 62 KEL DURI KEPA KEC KEBON JERUK JAKBAR //DKT PINTU AIR ",
                    "no_telp_pelapor": "02122219789",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106511, \\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\". \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ANDIKA_K",
                    "waktu_lapor": "01/02/2023 20:40:31",
                    "waktu_recovery": "01/02/2023 22:32:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K1223020100490",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12801,
                    "nama_ulp": "ULP MEDAN TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KWAN JIN",
                    "alamat_pelapor": "XX",
                    "no_telp_pelapor": "0616628535",
                    "keterangan_pelapor": "MOHON KOREKI REK ID PEL 120040056112 STAND AKHIR FEBRUARI  30826. STAN APP AHRI INI 30432. MOHON DILAKUKAN KOREKSI,PELANGGAN BERKEBERATAN MELAKUKAN PEMBAYARAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.IBNU_S",
                    "waktu_lapor": "01/02/2023 20:45:26",
                    "waktu_recovery": "02/02/2023 06:20:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5123020101630",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "000000000000000007524889",
                    "nama_pelapor": "BP RANDI",
                    "alamat_pelapor": "KP SETU BINTARA 9    RT-003 / RW-02 JL H TIBIN NO 51B KEL - KEC BINTARA KOTA BEKASI//ACUAN GMAPS DEPAN TOKO KELABANG",
                    "no_telp_pelapor": "081261980606",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\n/ TOKEN 5380 0133 3654 3868 9530//\\nSISA 17.43 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.YUSUF",
                    "waktu_lapor": "01/02/2023 20:45:38",
                    "waktu_recovery": "01/02/2023 21:56:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Penyambungan Sementara (PS)",
                    "nama_subissuetype": "Proses PS, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5223020101808",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BUDI",
                    "alamat_pelapor": "JL MELATI V NO 7 (KAMAR 104) RT-2 / RW-9 KEL TANAH TINGGI KEC KOTA TANGERANG ACUAN MLATI 7 RESIDEN",
                    "no_telp_pelapor": "081370871909",
                    "keterangan_pelapor": "MOHON PENJELASAN TERKAIT K5423012400099 ESTIMASI WAKTU REALAISASI KONFERSI TOKEN PETUGAS A/N ANGGA MENYAMPAIKAN ESTIMASI 1 BUALAN NAMUN PELANGGAN MENGINGINKAN INFORMASIKAN LEBIH LANJUT ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.T_NUGROHO",
                    "waktu_lapor": "01/02/2023 20:56:35",
                    "waktu_recovery": "01/02/2023 22:30:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020101812",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12012,
                    "nama_ulp": "ULP SUNGGAL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M FAHRIZAL",
                    "alamat_pelapor": "JL KUSWARI GG.DAME 4-B - - RT-- / RW--\\nKOTA MADIAH MEDAN\\nKEC MEDAN SUNGGAL\\nKEL SEI SEKAMBIMBI\\nACUAN LOKASI BELAKANG MASJID DARUL HUDA (JL KUSWARI NO 55) \\n",
                    "no_telp_pelapor": "081269296466",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REKENING MELONJAK BULAN FEBRUARI  STAND APP TGL LAPOR (1/2/2023) = 10037 DATA PENDUKUNG (RUMAH DIHUNI DAN BERPAGAR NAMUN MEMUNGKINKAN PETUGAS CATER DAPAT MASUK. PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK KARENA RUMAH TIDAK BERPENGHUNI.\\nPELANGGAN MENGELUHKAN KARENA SEBELUMNYA MENGALAMI KENDALA YANG SAMA\\n\\nINFO STAND SAAT INI DARI PELANGGAN 498",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.PRADIGDO",
                    "waktu_lapor": "01/02/2023 20:58:09",
                    "waktu_recovery": "01/02/2023 23:03:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Kurang Tagih"
                },
                {
                    "no_laporan": "K3223020100486",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEI ",
                    "alamat_pelapor": "JL KEMUNING PR HARAPAN KITA  IV BLOK E5 NO 21 KEL BENCONGAN KEC KELAPA DUA KOTA TANGERANG PROV BANTEN DEKAT MASJID ",
                    "no_telp_pelapor": "081375648970",
                    "keterangan_pelapor": "TIDAK DAPAT MELAKUKAN PENGIMPUTAN TOKEN SETELAH UPDATE VKRN 43 PTL  NYALA SISA 14.1 KWH NO TOKEN  57752879515802051066",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.HARIS01",
                    "waktu_lapor": "01/02/2023 21:07:46",
                    "waktu_recovery": "01/02/2023 22:23:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K3223020100489",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASFAN",
                    "alamat_pelapor": "JL. DAYA, PERUM MANGGA 3 BLOK D18 NO.13, RT4/RW3, KEL PACERAKKANG, KEC BIRINGKANAYA, KOTA MAKASSAR",
                    "no_telp_pelapor": "81242930699",
                    "keterangan_pelapor": "TERKAIT NO LAPOR: K3223020100363, MUTASI_K (G9923020188725:meter mengeluarkan percikan dikarenakana kena hujan) - MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH, PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL : 321301536186, ATAS NAMA 321301536186, KTP : 7371111310890007",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.ILHAM",
                    "waktu_lapor": "01/02/2023 21:08:18",
                    "waktu_recovery": "01/02/2023 21:52:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5223020101830",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "156855",
                    "nama_pelapor": "IBU MURNI",
                    "alamat_pelapor": "JL ADHI KARYA RT02/05 N0 28 KEL KEDOYA SELATAN KEC KEBON JERUK KOTA JAKARTA BARAT>> DEKAT TK HERIN ATAU RUMAH PAK RT",
                    "no_telp_pelapor": "088210773963",
                    "keterangan_pelapor": "TANGGAL 31/01/2023  TUNGGAKAN REKENING BULAN JANUARI  TELAH DILUNASI VIA BCA MOHON PTL DISAMBUNG SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.BIANTORO",
                    "waktu_lapor": "01/02/2023 21:09:46",
                    "waktu_recovery": "02/02/2023 00:31:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020101832",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI / BP WOI",
                    "alamat_pelapor": "KP CIKARANG JL GG H SILUN RT 05 RW 03 NO 89 DESA JAYAMULYA KEC SERANG BARU KAB BEKASI // DEKAT YAYASAN ",
                    "no_telp_pelapor": "6285892687854",
                    "keterangan_pelapor": "BLOCKING TOKEN PADA DATA TIDAK ADA TAGIHAN DAN NOMOR REGISTRASI. PTL HAMPIR PADAM ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ARIQ",
                    "waktu_lapor": "01/02/2023 21:10:39",
                    "waktu_recovery": "01/02/2023 22:40:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5223020101839",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52303,
                    "nama_ulp": "ULP SEMARANG TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WIKANINGSIH",
                    "alamat_pelapor": "JL. PERUM SINAR ASRI BLOCK T 10 NO. 6 RT 10 /RW 25  KEL. METESEH KEC. TEMBALANG KOTA SEMARANG",
                    "no_telp_pelapor": "081391603554",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL MENYALA SISA PULSA PELANGGAN 1.557 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ALFIAN",
                    "waktu_lapor": "01/02/2023 21:19:53",
                    "waktu_recovery": "02/02/2023 09:21:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K1223020100515",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12003,
                    "nama_ulp": "ULP MEDAN SELATAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAHRI",
                    "alamat_pelapor": "JL PASAR III DATUK KABU GG.MELATI NO - KEL. TEMBUNG KEC.- KOTA MEDAN  LOKASI DEKAT DENGAN SEKOLAH TITI AMALIA",
                    "no_telp_pelapor": "082273741063",
                    "keterangan_pelapor": "MOHON INFROMASI DAN PENJELASANYA LEBIH TAGIH. STAND AKHIR REK FEBRUARI2023 = 22746. STAND APP TGL 01/02/2023 = 22444. REK FEBRUARI 2023 BELUM DILUNASI. RUMAH DIHUNI. PAGAR TERKUNCI. PETUGAS RUTIN DATANG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.NADHIL",
                    "waktu_lapor": "01/02/2023 21:22:29",
                    "waktu_recovery": "01/02/2023 22:54:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K1223020100522",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12200,
                    "nama_up3": "UP3 BINJAI",
                    "id_ulp": 12201,
                    "nama_ulp": "ULP BINJAI KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE ",
                    "alamat_pelapor": "JL CUT NYAK DHIEN BINJAI KOMPLEK SM RAJA RESIDENCE JL SM RAJA / PERJUANGAN BLOK - NO - RT - RW - KEL NANGKA KEC BINJAI UTARA KOTA BINJAI ACUAN DEKAT MASJID NURUL YAKIN",
                    "no_telp_pelapor": "081360021742",
                    "keterangan_pelapor": "SEKITAR SEMINGGU YANG LALU PENANGANAN GANGGUAN OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.MARUF",
                    "waktu_lapor": "01/02/2023 21:29:23",
                    "waktu_recovery": "01/02/2023 22:47:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020101679",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32600,
                    "nama_up3": "UP3 PALOPO",
                    "id_ulp": 32610,
                    "nama_ulp": "ULP SAWERIGADING",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKBAL",
                    "alamat_pelapor": "KK GRAHA JANNA,BLOK C2 NO 05 RT-3 / RW-3 KEL SAOKA  KEC WARAK SELATAN KOTA PALOPO ",
                    "no_telp_pelapor": "081355059901",
                    "keterangan_pelapor": "APP KETERANGAN GAGAL TERKAIT VKRN 43 PTL MENYALA SISA PULSA 94.03 KWH / NO TOKEN SESUAI 5929 7086 5227 6326 4150\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.atma",
                    "waktu_lapor": "01/02/2023 21:36:07",
                    "waktu_recovery": "01/02/2023 23:10:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020101680",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12803,
                    "nama_ulp": "ULP HELVETIA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONA",
                    "alamat_pelapor": "JL PONDOK SENG GG INPRES NO 14 RT - RW - KEL. HELVETIA KEC.SUNGGAL KAB. DELI SERDANG DEKAT KANTOR DESA HELVETIA ",
                    "no_telp_pelapor": "081361009987",
                    "keterangan_pelapor": "NO IDPEL : 120110195240, PELANGGAN LAPOR STAND VIA SWACAM, PELANGGAN SALAH INPUT ANGKA STAND, INPUT PERTAMA TGL 25/01/2023 YAITU =14962, PEMAKAIAN KWH SEKITAR 600 KWH, SEHARUSNYA PEMAKAIAN 300 KWH TGL 25/01/2023 YAITU =14692,  SEHINGGA MENYEBABKAN TAGIHAN NYA TIDAK SESUAI, UNTUK TAGIHAN BULAN JANUARI MEMBENGKAK ,ANGKA STAND 01/02/2023=14757,MOHON BANTUAN KOREKSI REKENING PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.IRFAN",
                    "waktu_lapor": "01/02/2023 21:36:29",
                    "waktu_recovery": "02/02/2023 07:00:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020101683",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51106,
                    "nama_ulp": "ULP EMBONG WUNGU",
                    "idpel_nometer": "1260123",
                    "nama_pelapor": "BP SUKARMANTO",
                    "alamat_pelapor": "JLN - GG WONOREJO 2 NO  27 A RT 4 RW 04 KEC TEGAL SARI SURABAYA - DEKAT KEDUNGSARI ",
                    "no_telp_pelapor": "081291295883",
                    "keterangan_pelapor": "PELANGGAN NM 32111674654 TIDAK BISA INPUT TOKEN  KETERANGAN GAGAL  SISA PULSA 39.34 KWH . NOMOR TOKEN 39674341936074820649 / BATAL LAPOR KARENA PELANGGAN SUDAH BISA MASUKKAN TOKENNYA.CC.51.UCOK",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.JANAN",
                    "waktu_lapor": "01/02/2023 21:38:21",
                    "waktu_recovery": "02/02/2023 11:28:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K2323020100286",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "32007958609",
                    "nama_pelapor": "BP SURATO",
                    "alamat_pelapor": "JL.PINUS 5 PR PONDOK REJEKI BLOK C-04 28A KEL. PONDOK REJEKI KEC. KOTA BARU KAB TANGERANG ",
                    "no_telp_pelapor": "081383891882",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELAPOR TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO METER 32007958609 .SISA STROM 15 KWH / NO TOKEN : 2385 0195 0301 5898 9673\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.FAJRY",
                    "waktu_lapor": "01/02/2023 21:38:23",
                    "waktu_recovery": "02/02/2023 05:38:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K3223020100509",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIA",
                    "alamat_pelapor": "JL LAPANGAN NO 9 F RT-2 / RW-8 KEL KURANJI KEC BEKASI BARAT KOTA BEKASI. DIDEKAT TK SUBUR",
                    "no_telp_pelapor": "6285882697194",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL NYALA) SISA PULSA 74.5 KWH\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.SUGIARTO01",
                    "waktu_lapor": "01/02/2023 21:40:01",
                    "waktu_recovery": "01/02/2023 21:56:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020101686",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52305,
                    "nama_ulp": "ULP KENDAL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALIF ",
                    "alamat_pelapor": "JL RAYA WHITE CITRALAND NO B-13 RT - RW - KEL LANGENHARJO KEC KOTA KENDAL",
                    "no_telp_pelapor": "08119475777",
                    "keterangan_pelapor": "STIKER BARCODENYA SOBEK. PELANGGAN KEHILANGAN NOMOR METER A/N : SELVI ANGGUN PUSPITA, DAYA : 1.300 VA, TARIF : R1T , ALAMAT NOMOR METER : JL RAYA WHITE CITRALAND NO B-13 RT - RW - KEL LANGENHARJO KEC KOTA KENDAL. MOHON BANTUAN INFORMASI NOMOR METER KE PELANGGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.AFFANDI",
                    "waktu_lapor": "01/02/2023 21:40:58",
                    "waktu_recovery": "02/02/2023 04:50:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020101689",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "50057506",
                    "nama_pelapor": "BP MAHENDRA ",
                    "alamat_pelapor": "JL.- PR SIDOKARE INDAH BLOK O NO 14  KEL SIDOKARE KEC SIDOARJO KAB SIDOARJO / BARAT MASJID AL FALAH",
                    "no_telp_pelapor": "085815583020",
                    "keterangan_pelapor": "TDK BISA ENTRY TOKEN KET GAGAL UPDATE VKRN 43. NO METER 32109671712 (PTL NYALA) SISA 66.52 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ATMOJO",
                    "waktu_lapor": "01/02/2023 21:47:15",
                    "waktu_recovery": "01/02/2023 22:12:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101886",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "01117571537",
                    "nama_pelapor": "IBU PASCALIS CHRISTINE ",
                    "alamat_pelapor": "CITRA GARDEN CLUSTER ASTER GARDEN D6/22, KEL.ENTALSEWU, KEC.BUDURAN, SIDOARJO. DEKAT RS DELTA SURYA",
                    "no_telp_pelapor": "081320025925",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 16.92. PTL (TIDAK PADAM). NO TOKEN 03817182637798661131 DAN 09604263832746753515",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.REKA.LC",
                    "waktu_lapor": "01/02/2023 21:53:04",
                    "waktu_recovery": "01/02/2023 22:23:06",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100558",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12802,
                    "nama_ulp": "ULP BELAWAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVI",
                    "alamat_pelapor": "JL BAKTI ABRI NO.- RT- RW-  KEL MARTUBUNG KEC MEDAN LABUHAN KOTA MEDAN \\nACUAN; -",
                    "no_telp_pelapor": "081269146422",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 117.0KWH \\n NO TOKEN : 2718 2124 7783 3843 8196\\nPELANGGAN MENGHUBUNGI KEMBALI CC.52.FEBRI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.12.ivan",
                    "waktu_lapor": "01/02/2023 22:14:43",
                    "waktu_recovery": "02/02/2023 00:36:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020101922",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1404,
                    "nama_up3": "UP3 JAMBI",
                    "id_ulp": 14310,
                    "nama_ulp": "ULP KOTA BARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VIDIAN ",
                    "alamat_pelapor": "JL LINGKAR SELATAN NO--RT.24RW-- KEL PALMERAH KEC LINGKAR SELATAN KOTA JAMBI //LOKASI MASUK LORONG PUSKESMAS",
                    "no_telp_pelapor": "08979811234",
                    "keterangan_pelapor": "KWH METER PRABAYAR TERTERA GAGAL, TOKEN TIDAK DAPAT DIMASUKAN, PTL MENYALA SISA PULSA PELANGGAN 529 KWH. UPDATE VKRN 43. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ISMAIL",
                    "waktu_lapor": "01/02/2023 22:23:09",
                    "waktu_recovery": "02/02/2023 22:01:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100563",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12500,
                    "nama_up3": "UP3 RANTAU PRAPAT",
                    "id_ulp": 12511,
                    "nama_ulp": "ULP TANJUNG BALAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AWALUDIN",
                    "alamat_pelapor": "JL BESAR SEI SEMBILANG RT- RW- DSN KEL.SEI SEMBILANG KEC.SEI SEPAYANG TIMUR KAB ASAHAN PROV SUMUT",
                    "no_telp_pelapor": "085270534362",
                    "keterangan_pelapor": "AHMAD RENAL RIKI , DI JL BESAR SEI SEMBILANG RT- RW- DSN KEL.SEI SEMBILANG KEC.SEI SEPAYANG TIMUR KAB ASAHAN PROV SUMUT  DIDUGA MENGGUNAKAN PTL SECARA TIDAK SYAH SEJAK 1TAHUN LALU DENGAN CARA MENYADAP LANGSUNG DARI SR LISTRIK MENGGUNAKAN KABEL DAN DIPERGUNAKAN UNTUK PENERANGAN RUMAH PEMAKAIN 24 JAM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.JOELFI",
                    "waktu_lapor": "01/02/2023 22:24:15",
                    "waktu_recovery": "01/02/2023 23:11:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5123020101715",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "000000000000000007042028",
                    "nama_pelapor": "BP ABDUL MUIS",
                    "alamat_pelapor": "KK CITRA GRAND BLOK H5 NO.17 KEL JATIKARYA KEC JATI SAMPURNA KOTA BEKASI ",
                    "no_telp_pelapor": "08123453450",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PASANG BARU UNTUK MOBIL LISTRIK, HOME CHARGING DENGAN PERMOHONAN PELANGGAN UNTUK DAYA 7700 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.BAWAFI",
                    "waktu_lapor": "01/02/2023 22:27:12",
                    "waktu_recovery": "01/02/2023 22:48:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5123020101722",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DODI",
                    "alamat_pelapor": "JL TANJUNG .DUREN RAYA SELATAN NO 8EF - 8EG KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN KOTA JAKBAR// LOKASI INDOMARET  FRESH CENTRAL PARK ",
                    "no_telp_pelapor": "6285771897435",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN  SETELAH UPDATE VKRN 43 SISA PULSA  33.58   KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.FUAD",
                    "waktu_lapor": "01/02/2023 22:39:24",
                    "waktu_recovery": "01/02/2023 22:55:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020101956",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "136390",
                    "nama_pelapor": "IBU MANDA",
                    "alamat_pelapor": "KK KRANGGAN PERMAI BLOK CS 16 NO 29 JL KENANGA RAYA KEL JATI SAMPURNA KEC JATI SAMPURNA KOTA BEKASI",
                    "no_telp_pelapor": "083812788253",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI MOHON PTL DISAMBUNG SESUAI KETENTUAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.TAUFIQ",
                    "waktu_lapor": "01/02/2023 22:50:46",
                    "waktu_recovery": "01/02/2023 23:22:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020101968",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAUFAL",
                    "alamat_pelapor": "PERUM BUMI INDAH, TAHAP 5, JL EDELWEIS 1 BLOK KC-2. KEC. PASAR KEMIS, KEL. SUKAMANTRI, KAB.TANGERANG.",
                    "no_telp_pelapor": "087736430056",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020106581, MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 04/12/2022 TERJADI GANGGUAN APP RUSAK DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. AGEM AGUS DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 220031 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.HARYO.SM",
                    "waktu_lapor": "01/02/2023 23:02:53",
                    "waktu_recovery": "02/02/2023 05:30:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K1223020100596",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AULIA",
                    "alamat_pelapor": "JL BESAR MARELAN NO 92 T.600 - - RT-- / RW-- // KEL RENGAS PULAU KEC MEDAN MARELAN LOKASI MIE AYAM MAS DARTO ",
                    "no_telp_pelapor": "08116146046",
                    "keterangan_pelapor": "PETUGAS TUSBUNG TIDAK TELITI DAN MENGECEWAKAN. PELANGGAN TIDAK MEMILIKI TUNGGAKAN DAN SELALU MELUNASI REKENING SEBELUM TANGGAL JATUH TEMPO. TGL 24/01/23 REK JANUARI TELAH DILUNASI VIABTN.  PTL DIPUTUS. PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.IBNU_S",
                    "waktu_lapor": "01/02/2023 23:06:41",
                    "waktu_recovery": "02/02/2023 00:14:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Salah Putus "
                },
                {
                    "no_laporan": "K5223020102022",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53742,
                    "nama_ulp": "ULP MUSTIKA JAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYANA",
                    "alamat_pelapor": "suryanastretcore@gmail.com\\n\\nKP.SERANG RT02/01 DESA TAMAN RAHAYU KECAMATAN SETU,KABUPATEN BEKASI",
                    "no_telp_pelapor": "089624332195",
                    "keterangan_pelapor": "MOHON PENJELASAN DAN KONFIRMASI, SESUAI INFORMASI PELANGGAN TERDAPAT TS P2TL, CSO SUDAH MENJELASKAN NAMUN PELANGGAN MENGHENDAKI PENJELASAN LEBIH LENGKAP DARI UNIT TERKAIT. 537420957486 // UPDATE SUDAH DIBUATKAN LAPORAN G5223020200036 CC.52.SURYA.SM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.HAKIM.LC",
                    "waktu_lapor": "01/02/2023 23:40:54",
                    "waktu_recovery": "02/02/2023 05:05:33",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5223020102026",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. FADLI SUHADA",
                    "alamat_pelapor": "JL. PASAR 4 BARAT GG. SEJATI NO. 4 RT-- RW-- KEL MARELAN KEC MARELAN KOTA MEDAN ACUAN DKT RINI RIAS PENGANTIN",
                    "no_telp_pelapor": "085280441523",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK BULAN FEB. 2023 = 29682 KWH, STAND APP TGL 01/02/2023 = 29598.0 KWH, RUMAH DIHUNI TIDAK BERPAGAR, PELANGGAN TIDAK MENGETAHUI PETUGAS CATER RUTIN DATANG ATAU TIDAK. PELANGGAN SUDAH MELAKUKAN PENGECEKAN PIRINGAN DAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK // PELANGGAN MELAPOR KEMBALI CC.54.FARIZ 23.45",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SIDIK",
                    "waktu_lapor": "01/02/2023 23:43:25",
                    "waktu_recovery": "02/02/2023 00:17:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020100006",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56150,
                    "nama_ulp": "ULP PRIMA KRAKATAU (TT/TM)",
                    "idpel_nometer": "",
                    "nama_pelapor": "Doni",
                    "alamat_pelapor": "JL KH WASYID NO 119 CILEGON No.0 RT.0 RW.0 CILEGON",
                    "no_telp_pelapor": "62895391110909",
                    "keterangan_pelapor": "mohon info terkait prediksi pemakaian tenaga listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 00:01:23",
                    "waktu_recovery": "01/02/2023 00:02:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100084",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53742,
                    "nama_ulp": "ULP MUSTIKA JAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurrahman Rusmana",
                    "alamat_pelapor": "Kp.cibuntu RT 002 RW 005 Des.cibuntu kec.cibitung kab.bekasi",
                    "no_telp_pelapor": "6281398369217",
                    "keterangan_pelapor": "tidak bisa mengisi pulsa token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 00:40:56",
                    "waktu_recovery": "01/02/2023 12:52:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100089",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHABATJAKARTA",
                    "alamat_pelapor": "Stasiun Jln. Nyi Raja Permas",
                    "no_telp_pelapor": "6281210701126",
                    "keterangan_pelapor": "NO AGENDA 538319912301199708\\nMOHON PERCEPATAN PASANG BARU ATAS NAMA CFC ST KA BOGOR..KARNA HARI RABU 1 FEBRUARI 2023 GERAI TERSEBUT MAU GRAND OPENING *5 MOHON DAPAT PRIORITAS INVESTASI KAMI DI KOTA BOGOR TSB TKSH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 00:45:30",
                    "waktu_recovery": "01/02/2023 07:53:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020100092",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "",
                    "nama_pelapor": "enzelina",
                    "alamat_pelapor": "JL KLAMPIS JAYA No.047 RT.0 RW.0 KEPUTIH",
                    "no_telp_pelapor": "6287859890662",
                    "keterangan_pelapor": "Meteran ada tulisannya periksa, sehingga tidak bisa memasukkan token listrik (Wa no. 082237437270)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 00:48:08",
                    "waktu_recovery": "01/02/2023 07:43:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100102",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "heristiawan",
                    "alamat_pelapor": "jln.rumbia",
                    "no_telp_pelapor": "6283879627207",
                    "keterangan_pelapor": "gagal memasukan token,mohon aolusinya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 00:51:27",
                    "waktu_recovery": "01/02/2023 01:38:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100108",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14110,
                    "nama_ulp": "ULP KENTEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dhikie Handoko",
                    "alamat_pelapor": "Jl. Angkatan 66 Lr. tamansari No.445",
                    "no_telp_pelapor": "6281271522626",
                    "keterangan_pelapor": "gagal pengisian token 2x berturut²",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 00:53:45",
                    "waktu_recovery": "01/02/2023 10:15:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100115",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52250,
                    "nama_up3": "UP3 TEGAL",
                    "id_ulp": 52254,
                    "nama_ulp": "ULP SLAWI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KUSAENI",
                    "alamat_pelapor": "DESA HARJOSARI LOR RT 14/03 KEC ADIWERNA KAB TEGAL JAWA TENGAH",
                    "no_telp_pelapor": "08164557302",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYEELASAIAN, TGL 31/1/2023 PELANGGAN MENGAJUKAN PB DAYA 7.700 VA, SEBELUMNYA TELAH TERPASANG KWH METER DILOKASI DAN PELANGGAN MENGAJUKAN PB DAN ISNTALLASI SERTA AKSES MASUK TERPISAH, SESUAI INFO PELANGGAN YBS DIARAHKAN SPV ULP SLAWI A.N IBU MEDINA PERMOHONAN TSB TIDAK DAPAT DIAJUKAN DAN PERMOHONAN DAPAT DILAKUKAN DENGAN PENAMBAHAN DAYA MENJADI 3 PHASE (7.700 VA).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AFIAN.SM",
                    "waktu_lapor": "01/02/2023 01:00:31",
                    "waktu_recovery": "01/02/2023 08:24:08",
                    "jumlah_lapor": 1,
                    "media": "Facebook",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020100119",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "lukmanul hakim",
                    "alamat_pelapor": "perum",
                    "no_telp_pelapor": "6282310131935",
                    "keterangan_pelapor": "beli token gk bisa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 01:02:19",
                    "waktu_recovery": "01/02/2023 01:21:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100124",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "01114200395",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL PORSELEN IV NO.17 RT13/3 KEL.KALI PUTIH KEC.PULO GADUNG JAKTIM (ACUAN : BELAKANG SEKOLAH MUHAMMADIYAH 41)",
                    "no_telp_pelapor": "081511170008",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 25/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN 1 RUMAH PADAM TERKAIT NO. LAPOR G5423012500550. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 28 PADA APP LAMA ID METER LAMA. MOHON DAPAT DIKONVERSI KE APP BARU (14457650860)\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ARDHIANTO.SM",
                    "waktu_lapor": "01/02/2023 01:04:56",
                    "waktu_recovery": "01/02/2023 01:26:35",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020100142",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI ",
                    "alamat_pelapor": "jl kapuk RT 04/03 NO 64 KEL KAPUK KEC CENGKARENG JAKBAR  ACUAN DIBELAKANG KANTOR KELURAHAN / DEKAT PS ALAM RT 04 RW 03 ",
                    "no_telp_pelapor": "087889263485",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK .\\n SEJAK 2 MINGGU LALU ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ROBBYPRATAMA",
                    "waktu_lapor": "01/02/2023 01:15:08",
                    "waktu_recovery": "01/02/2023 05:19:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100170",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53702,
                    "nama_ulp": "ULP CIBITUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "putri handayani",
                    "alamat_pelapor": "jln. raya tambelang rt 011/rw006ds. sukarapih ",
                    "no_telp_pelapor": "6285892347148",
                    "keterangan_pelapor": "sering pemadaman sendiri",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 01:31:03",
                    "waktu_recovery": "01/02/2023 01:52:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100174",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Briana",
                    "alamat_pelapor": "DN PESANTREN PAITON No. RT.3 RW.2",
                    "no_telp_pelapor": "6285232157596",
                    "keterangan_pelapor": "tidak bisa melakukan pengisian token ulang . Dengan kata2 total kWh melebih batas maksimum . solusi dong . ini kan sudah tgl 1 masih blm bisa juga",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 01:38:01",
                    "waktu_recovery": "01/02/2023 01:40:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100175",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53731,
                    "nama_ulp": "ULP MEDAN SATRIA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSMAN BARI ",
                    "alamat_pelapor": "PR TAMAN WISMA ASRI BLOK M54 NO 11 RT3/59 KEL TELUK PUCUNG KEC BEKASI UTARA, BEKASI",
                    "no_telp_pelapor": "081288150081",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN.PELANGGAN TELAH MEMENUHI TOPUP UNTUK BULAN JANUARI SEBESAR 720 JAM NYALA PADA TGL 1/02/23 SERTA SELANJUTNYA YBS MEMBUTUHKAN TOPUP TOKEN (PTL HAMPIR PADAM) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FIKO",
                    "waktu_lapor": "01/02/2023 01:38:19",
                    "waktu_recovery": "01/02/2023 04:51:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100178",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL TOHIR I KP KANDANG RT-3 / RW-4 NO 91 KEL JAGAKARSA KEC JAGAKARSA JAKSEL ",
                    "no_telp_pelapor": "6285697174598",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK BULAN JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.HUSNI",
                    "waktu_lapor": "01/02/2023 01:38:57",
                    "waktu_recovery": "01/02/2023 06:57:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020100207",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "heristiawan",
                    "alamat_pelapor": "jln.rumbia",
                    "no_telp_pelapor": "6283879627207",
                    "keterangan_pelapor": "gagal memasukan token,mohon aolusinya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 01:55:19",
                    "waktu_recovery": "01/02/2023 02:53:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100212",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53732,
                    "nama_ulp": "ULP BABELAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "usman",
                    "alamat_pelapor": "KK HARAPAN ELOK B4 No.3 RT.0 RW.0 BABELAN KT",
                    "no_telp_pelapor": "6281284918145",
                    "keterangan_pelapor": "listrik mati hidup bunyi cedakcedut di kwh",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 01:57:03",
                    "waktu_recovery": "01/02/2023 15:30:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020100215",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 412,
                    "nama_up3": "UP3 TERNATE",
                    "id_ulp": 41260,
                    "nama_ulp": "ULP TERNATE",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bangsawan Putra Mandala",
                    "alamat_pelapor": "DK KEL.UBO-UBO No.0 RT.12 RW.4 TERNATE",
                    "no_telp_pelapor": "6282297718086",
                    "keterangan_pelapor": "sudah membali token via mbangkin Bank BNI tapi gagal terus mohon bantuannya ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 01:57:45",
                    "waktu_recovery": "01/02/2023 02:16:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100236",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 541,
                    "nama_up3": "UP3 KARAWANG",
                    "id_ulp": 53475,
                    "nama_ulp": "ULP KARAWANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Johan Waskita",
                    "alamat_pelapor": "JL PASAR RUMPUT No.0 RT.000 RW.00 NAGASARI",
                    "no_telp_pelapor": "6285891703703",
                    "keterangan_pelapor": "Kenapa tagihan kurang lebih sama dengan yang sebelum-sebelumnya, padahal KWH meternya tidak digunakan alias dicabut sementara karena sedang renovasi rumah.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 02:05:12",
                    "waktu_recovery": "01/02/2023 08:50:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100249",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad paudji",
                    "alamat_pelapor": "Jl. Raya Jati Kramat Indah II No.3",
                    "no_telp_pelapor": "62895351611582",
                    "keterangan_pelapor": "isi token gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 02:09:58",
                    "waktu_recovery": "01/02/2023 07:59:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100254",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12001,
                    "nama_ulp": "ULP MEDAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "fanesa",
                    "alamat_pelapor": "JL BROMO UJ LR.XIV",
                    "no_telp_pelapor": "62895410136557",
                    "keterangan_pelapor": "token yg di beli selalu gagal ngk msk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 02:11:12",
                    "waktu_recovery": "01/02/2023 08:51:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100270",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUKMIN",
                    "alamat_pelapor": "KP RAGAMUKTI RT 3 RW 1 JL H KAIM NO 53 KEL CITAYAM KEC TAJURHALANG KAB BOGOR JABAR ",
                    "no_telp_pelapor": "081398848488",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 56204458253 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 134 KWH. SETEMPAT ADA BAYI, UPDATE, 02:43, CC.54.HENDI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.HUSNI",
                    "waktu_lapor": "01/02/2023 02:18:48",
                    "waktu_recovery": "01/02/2023 06:10:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020100278",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "sainudin",
                    "alamat_pelapor": "Jl. Bugis No.8",
                    "no_telp_pelapor": "6282122488979",
                    "keterangan_pelapor": "Tidak bisa beli token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 02:28:36",
                    "waktu_recovery": "01/02/2023 09:28:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100298",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 541,
                    "nama_up3": "UP3 KARAWANG",
                    "id_ulp": 53468,
                    "nama_ulp": "ULP KOSAMBI",
                    "idpel_nometer": "",
                    "nama_pelapor": "allea ss",
                    "alamat_pelapor": "JL KP. TANJUNG UTARA, RT 17/ RW 07 No.",
                    "no_telp_pelapor": "628567608537",
                    "keterangan_pelapor": "padam.melebihi batas maksimum",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 02:40:21",
                    "waktu_recovery": "01/02/2023 06:15:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100305",
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 113,
                    "nama_up3": "UP3 LANGSA",
                    "id_ulp": 11330,
                    "nama_ulp": "ULP LANGSA",
                    "idpel_nometer": "",
                    "nama_pelapor": "suherman",
                    "alamat_pelapor": "bukit panyang 1",
                    "no_telp_pelapor": "6281211544817",
                    "keterangan_pelapor": "mengapa selalu gagal pengisian token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 02:47:14",
                    "waktu_recovery": "01/02/2023 08:31:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100308",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32111,
                    "nama_ulp": "ULP PANAKKUKANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK RAHMAN",
                    "alamat_pelapor": "JL ANCE DG NGOYO LR 3 NO 20 RT 2 RW 4 KEL MASALE KEC PANAKUKKANG KOTA MAKASSAR PROV SULSEL. ACUAN LOKASI BELAKANG GEDUNG LASHARAN GARDEN",
                    "no_telp_pelapor": "089610151464",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 01/02/23 TERJADI GANGGUAN G5423013125437 (gangguan sebelumnya) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURMASYAH.LC",
                    "waktu_lapor": "01/02/2023 02:50:33",
                    "waktu_recovery": "01/02/2023 17:21:17",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020100311",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Devi Novita",
                    "alamat_pelapor": "KP BLOKANG No. RT.1 RW.6",
                    "no_telp_pelapor": "6282280965002",
                    "keterangan_pelapor": "tolong ini kenapa belum bisa membeli token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 02:52:23",
                    "waktu_recovery": "01/02/2023 03:46:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100315",
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 113,
                    "nama_up3": "UP3 LANGSA",
                    "id_ulp": 11330,
                    "nama_ulp": "ULP LANGSA",
                    "idpel_nometer": "",
                    "nama_pelapor": "suherman",
                    "alamat_pelapor": "Bukit Panjang 1",
                    "no_telp_pelapor": "6281211544817",
                    "keterangan_pelapor": "pasca prabayar selalu hagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 02:58:04",
                    "waktu_recovery": "01/02/2023 08:31:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020100330",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56140,
                    "nama_ulp": "ULP CIKANDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sunani",
                    "alamat_pelapor": "kp ragas",
                    "no_telp_pelapor": "6283116895402",
                    "keterangan_pelapor": "kenapa kwh listrik saya bisa berubah tarif, dari 450 jadi 900 dan sekarang pemakaian jadi boros, gimana cara biar rubah kembali dan irit seperti semula?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 03:06:54",
                    "waktu_recovery": "01/02/2023 07:03:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Stimulus / Subsidi Listrik"
                },
                {
                    "no_laporan": "K5423020100345",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51304,
                    "nama_ulp": "ULP SINGOSARI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAGUS PRAMUDIA",
                    "alamat_pelapor": "Tirtasani royal resort RP 7 no.02",
                    "no_telp_pelapor": "6281252660288",
                    "keterangan_pelapor": "apakah ada pemadaman saat ini di lokasi sekitar saya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 03:19:17",
                    "waktu_recovery": "01/02/2023 04:06:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100371",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuke y",
                    "alamat_pelapor": "Jl. Pasir Kunci Poncol No.256",
                    "no_telp_pelapor": "6285256259838",
                    "keterangan_pelapor": "Tagihan tidak sesuai",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 03:44:50",
                    "waktu_recovery": "01/02/2023 08:04:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020100377",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 548,
                    "nama_up3": "UP3 INDRAMAYU",
                    "id_ulp": 53403,
                    "nama_ulp": "ULP INDRAMAYU KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhamad Syahril",
                    "alamat_pelapor": "JL.Letnan Purbadi Gang 04 RT 003 RW 004 Ibu Ropiah",
                    "no_telp_pelapor": "628985668411",
                    "keterangan_pelapor": "listrik konslet trus pas nyala tegangannya berkurang ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 03:55:08",
                    "waktu_recovery": "01/02/2023 06:02:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020100381",
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_up3": 426,
                    "nama_up3": "UP3 TIMIKA",
                    "id_ulp": 42620,
                    "nama_ulp": "ULP TIMIKA JAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusiman",
                    "alamat_pelapor": "jl.sunankalijaga no99 rt/w 06/02",
                    "no_telp_pelapor": "6282199058806",
                    "keterangan_pelapor": "kl di isi token gahal trrus,,",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 04:03:55",
                    "waktu_recovery": "01/02/2023 05:13:28",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100391",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK WAHUDIN",
                    "alamat_pelapor": "KP CIPAEH NO 40 RT 13 RW 4 DS GUNUNG KALER KEC GUNUNG KALER KAB TANGERANG PROV BANTEN. ACUAN LOKASI DEKAT SMKN 3 KAB TANGERANG.",
                    "no_telp_pelapor": "087809290860",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 19/01/23 TELAH DILAKUKAN REALISASI PD NO AGENDA 566400522301198547 OLH PETUGAS NAMUN HINGGA SAAT INI MASIH TERCANTUM DAYA SEBELUMNYA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURMASYAH.LC",
                    "waktu_lapor": "01/02/2023 04:13:15",
                    "waktu_recovery": "01/02/2023 09:19:37",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020100404",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bertha Z M",
                    "alamat_pelapor": "Jl. Magangan Kulon No.2",
                    "no_telp_pelapor": "6285692003610",
                    "keterangan_pelapor": "beli token listrik via aplikasi livin mandiri mobile, sudah dapat nomor tokennya tapi ketika dimasukkan nomornya sudah sampai 5 kali selalu tdk bisa. Tulisannya GAGAL terus, nomor meter 32027824286.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 04:22:30",
                    "waktu_recovery": "01/02/2023 11:50:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100425",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "26819",
                    "nama_pelapor": "BP INDRA",
                    "alamat_pelapor": "JL KUBIS III A2 NO 105 RT06/ RW06 KEL PULO KEC KEB BARU JAKSEL (BELAKANG ST MRT BLOK A)",
                    "no_telp_pelapor": "081314442893",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BTN. PTL MINTA SEGERA DISAMBUNG. LU, BELUM ADA TINDAK LANJUT CC.54.FIKRI PKL 12:52 WIB",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.BASITH_N",
                    "waktu_lapor": "01/02/2023 04:35:44",
                    "waktu_recovery": "01/02/2023 13:15:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020100430",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tri Muriono",
                    "alamat_pelapor": "Jl.Karya Bakti.Gg.Halimah No.5.Lik.8.Kel.Tanah 600.",
                    "no_telp_pelapor": "6282279243002",
                    "keterangan_pelapor": "Isi Token Gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 04:39:40",
                    "waktu_recovery": "01/02/2023 08:15:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100437",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 412,
                    "nama_up3": "UP3 TERNATE",
                    "id_ulp": 41260,
                    "nama_ulp": "ULP TERNATE",
                    "idpel_nometer": "",
                    "nama_pelapor": "Renni ayu kusumadewi",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6282190383026",
                    "keterangan_pelapor": "masukin no token tapi gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 04:48:32",
                    "waktu_recovery": "01/02/2023 05:14:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100444",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 413,
                    "nama_up3": "UP3 TUAL",
                    "id_ulp": 41310,
                    "nama_ulp": "ULP KOTA TUAL",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saleh Renleeuw",
                    "alamat_pelapor": "DESA LABETAWI RT. RW. TUAL",
                    "no_telp_pelapor": "6282399570604",
                    "keterangan_pelapor": "setelah di ganti MCB 2 Amper daya 450 oleh petugas PLN sering mati lampu ketika kulkas di colok sedangkan daya yg di butuhkan kulkas Hanya 130 mohon penjelasannya apakah harus tambah daya atau ada kejanggalan pemasangan MCB. terima kasih.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 04:53:40",
                    "waktu_recovery": "01/02/2023 05:45:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100445",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53585,
                    "nama_ulp": "ULP PADALARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iman Bahtiar",
                    "alamat_pelapor": "KK BUKIT GALUDRA No.15 RT.000 RW.00 CILAME",
                    "no_telp_pelapor": "6281321977283",
                    "keterangan_pelapor": "tgl 28/01/2023 baru beli token 200.000 ...tgl 01/02/2023 sudah sisa 8kwh\\n\\nko bisa gitu...pemakaian regular. dan pembelian 5 bulan terakhir sebesar itu cukup 1 bulan...kenapa sekarang kurang seminggu sudah mau habis",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 04:54:33",
                    "waktu_recovery": "01/02/2023 05:59:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100446",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51750,
                    "nama_ulp": "ULP KETAPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "HOIRUL UMAM",
                    "alamat_pelapor": "JL DSN.TIMUR RT 00 RW 00 No.",
                    "no_telp_pelapor": "6285236273803",
                    "keterangan_pelapor": "Tidak bisa isi pulsa,,,keterangan selalu melebihi batas pembelian kWh meter,,,mohon di bantu,,soalnya mau mati ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 04:56:41",
                    "waktu_recovery": "01/02/2023 08:10:36",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100452",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erick Aditya",
                    "alamat_pelapor": "JL KLP PUAN 13 BLK AF6 PR SKTR 1A PKLN BRT No.24 RT.5 RW.12 KLP DUA",
                    "no_telp_pelapor": "6285268083383",
                    "keterangan_pelapor": "9898\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:03:01",
                    "waktu_recovery": "01/02/2023 06:15:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100453",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 543,
                    "nama_up3": "UP3 PURWAKARTA",
                    "id_ulp": 53425,
                    "nama_ulp": "ULP SUBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "isep mulyana",
                    "alamat_pelapor": "kp. krajan rt 10 rw 008 no. 15",
                    "no_telp_pelapor": "6281285338411",
                    "keterangan_pelapor": "mau isi token ga bisa, no pelnggan diblokir",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:03:43",
                    "waktu_recovery": "01/02/2023 06:49:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020100457",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53701,
                    "nama_ulp": "ULP TAMBUN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:05:37",
                    "waktu_recovery": "01/02/2023 07:17:40",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020100458",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 533,
                    "nama_up3": "UP3 BANTEN SELATAN",
                    "id_ulp": 56220,
                    "nama_ulp": "ULP PANDEGLANG",
                    "idpel_nometer": "000000000000000010521703",
                    "nama_pelapor": "IBU HUJAEMAH / Fimnho1Fimnho",
                    "alamat_pelapor": "KAMPUNG SAWAH, RT.14 RW.02, DESA PASIRMAE, KECAMATAN CIPEUCANG, KABUPATEN PANDEGLANG, PROPINSI BANTEN. (DEKAT DENGAN KANTOR KEPALA DESA)",
                    "no_telp_pelapor": "085216536578",
                    "keterangan_pelapor": "LEBIH TAGIH STAND AKHIR 4885 STAND AWAL 4885 STAND ACMT 4698 REKENING BULAN FEBUARI 2023 BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AFIAN.SM",
                    "waktu_lapor": "01/02/2023 05:06:17",
                    "waktu_recovery": "01/02/2023 07:31:47",
                    "jumlah_lapor": 1,
                    "media": "Twitter",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020100466",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52001,
                    "nama_ulp": "ULP KUDUS KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS HERYANTO",
                    "alamat_pelapor": "DS TERBAN 0 0 RT-2 / RW-1",
                    "no_telp_pelapor": "082133682170",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 103 VKRN 43 (PTL NYALA), POP UP TERPUTUS",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.BASITH_N",
                    "waktu_lapor": "01/02/2023 05:11:08",
                    "waktu_recovery": "01/02/2023 11:11:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100483",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "amelia niko",
                    "alamat_pelapor": "PR VILA GUNUNG LESTARI E1/28 No. JOMBANG",
                    "no_telp_pelapor": "6281385346454",
                    "keterangan_pelapor": "Saya beli token 500rb lewat shoppee tapi tidak menerima nomor tokennya. saya beli beberapa hari lalu. tolong dibantu nomor tokennya tks",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:22:33",
                    "waktu_recovery": "01/02/2023 09:08:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020100488",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 318,
                    "nama_up3": "UP3 SANGGAU",
                    "id_ulp": 21330,
                    "nama_ulp": "ULP PUTUSSIBAU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mr. MK",
                    "alamat_pelapor": "JL TANJUNG PURA KED HULU PTS RT.007 RW.01 K No.0 RT.007 RW.01",
                    "no_telp_pelapor": "6281347414448",
                    "keterangan_pelapor": "TIDAK BISA MENGISI TOKEN LISTRIK",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:25:02",
                    "waktu_recovery": "01/02/2023 09:55:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100489",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53331,
                    "nama_ulp": "ULP SUMBER",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hayuu Soraya",
                    "alamat_pelapor": "blok kamas2 desa keduanan ",
                    "no_telp_pelapor": "6283169840428",
                    "keterangan_pelapor": "knpa listrik di rmah saya naik trus byrnya\\npdhal pmkaian tdk ada kulkas hnya mjikom dan snyo aja¿¿",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:25:21",
                    "waktu_recovery": "01/02/2023 06:28:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020100491",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 541,
                    "nama_up3": "UP3 KARAWANG",
                    "id_ulp": 53475,
                    "nama_ulp": "ULP KARAWANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Novitasari",
                    "alamat_pelapor": "KK PERUMNAS TLJAMBE I No.39 RT.000 RW.00 TLKJAMBE",
                    "no_telp_pelapor": "6285794896821",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai dengan angka stand meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:25:56",
                    "waktu_recovery": "01/02/2023 09:04:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100495",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gus Sanjaya",
                    "alamat_pelapor": "Jl. Barata Jaya XXI No.22",
                    "no_telp_pelapor": "6282228544479",
                    "keterangan_pelapor": "pengisian token gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:29:42",
                    "waktu_recovery": "01/02/2023 07:43:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100499",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22120,
                    "nama_ulp": "ULP BANJARBARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arifin Bjm",
                    "alamat_pelapor": "JL SIMPATI TEGAL ARUM No. RT.44 RW.9 SYAMSUDINN",
                    "no_telp_pelapor": "6281349401989",
                    "keterangan_pelapor": "Saya ingin menurunkan Daya Listrik Dari 1300 Ke 900",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:32:20",
                    "waktu_recovery": "01/02/2023 06:08:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020100503",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53731,
                    "nama_ulp": "ULP MEDAN SATRIA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FRANGKI",
                    "alamat_pelapor": "KP TELUKPUCUNG KEC.BEKASI UTARA 0   RT-1 / RW-2",
                    "no_telp_pelapor": "085312795555",
                    "keterangan_pelapor": "MOHON UNTUK PENJELASAN INFORMASI TERKAIT PEMBLOKIRAN TOKEN DENGAN ID PEL 537316533218, YBS MEMINTA INFORMASI LENGKAP SUPAYA BISA DILAPORKAN KE PEMILIK BANGUNAN, YBS ADALAH PENYEWA TOKO TSBT",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FIKO",
                    "waktu_lapor": "01/02/2023 05:35:29",
                    "waktu_recovery": "01/02/2023 05:56:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020100506",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32600,
                    "nama_up3": "UP3 PALOPO",
                    "id_ulp": 32640,
                    "nama_ulp": "ULP BELOPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "syaifudin",
                    "alamat_pelapor": "DS 643 KOMBA No.0 RT.0 RW.0 LAROMPONG",
                    "no_telp_pelapor": "6285256271388",
                    "keterangan_pelapor": "di app vocer undian saya tidak tampil \\npadahal sebelumnya, semua poin yang saya tukarkan selalu ada, dan saya sudah screenshot semua, ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:37:45",
                    "waktu_recovery": "01/02/2023 07:35:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100507",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irma Agustinah",
                    "alamat_pelapor": "Jl. Telaga Raya No.16C RT 017/01",
                    "no_telp_pelapor": "6281314737098",
                    "keterangan_pelapor": "Tidak bisa mengisi Token , apakah bisa naik daya menjadi 1300 ( an.Irma Agustinah mendptkan subsidi PKH dari pemerintah)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:37:55",
                    "waktu_recovery": "01/02/2023 09:49:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100509",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 234,
                    "nama_up3": "UP3 BONTANG",
                    "id_ulp": 23400,
                    "nama_ulp": "ULP BONTANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "aenun nakiyah",
                    "alamat_pelapor": "Jalan D.I. Pandjaitan",
                    "no_telp_pelapor": "6285752314971",
                    "keterangan_pelapor": "halo selamat pagi saya ingin mengajukan pengaduan temtang pembayaran pln saya kenapa setiap bulannya pembayaran saya naik /\\n200rbuuu sedangkan pemakaian saya sama setiap bulannyaa!!tolong di baikin soalnya tetangga sayaa kmren juga pembayarannya melonjat habis d lapor baru normal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:39:25",
                    "waktu_recovery": "01/02/2023 06:40:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100515",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bendi Dollix Krismunawan",
                    "alamat_pelapor": "KP SERNAG KONGSI No.0 RT.1 RW.2 SERANG",
                    "no_telp_pelapor": "6285799198598",
                    "keterangan_pelapor": "Tidak bisa isi token karena ketika pencet angka \\\"9\\\" di KWH meter, tidak bisa, selalu muncul angka \\\"6\\\", kemungkinan ada PCB di Dial nya yg rusak karena air hujan dan panas. jadi tidak bisa isi token, Urgent. terimakasih.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:44:55",
                    "waktu_recovery": "01/02/2023 08:09:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100521",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53731,
                    "nama_ulp": "ULP MEDAN SATRIA",
                    "idpel_nometer": "",
                    "nama_pelapor": "iis marlina",
                    "alamat_pelapor": "Jl. KH. Muchtar Tabrani No.05",
                    "no_telp_pelapor": "6281807766300",
                    "keterangan_pelapor": "gagal terus mengisi token listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:46:32",
                    "waktu_recovery": "01/02/2023 06:08:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100541",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibnu sadam khusairi",
                    "alamat_pelapor": "jln raya Setu,GG H Gason RT 02 /RW 01,kampung cinyogsog ",
                    "no_telp_pelapor": "6285156222581",
                    "keterangan_pelapor": "nomer token gagal masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:53:56",
                    "waktu_recovery": "01/02/2023 09:55:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100548",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14110,
                    "nama_ulp": "ULP KENTEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dhikie Handoko",
                    "alamat_pelapor": "Jl Angkatan 66 Lr Tamansari No 445",
                    "no_telp_pelapor": "6281271522626",
                    "keterangan_pelapor": "tidak dapat melakukan pengisian token (2x pengisin tetap gagal)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:57:22",
                    "waktu_recovery": "01/02/2023 10:15:28",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100549",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1402,
                    "nama_up3": "UP3 LAHAT",
                    "id_ulp": 14850,
                    "nama_ulp": "ULP TEBING TINGGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "vici dovindi ilyadi ham",
                    "alamat_pelapor": "kabupaten empat lawang ",
                    "no_telp_pelapor": "6285218640465",
                    "keterangan_pelapor": "jangan melaporkan suatu pekerjaan yg tidak sama sekali dilakukan oleh petugas pln ulp tebing tinggi ke pelanggan, saya tidak dapat konfirmasi mengenai laporan saya coba tunjukke buktinya kalo saya sudah dikonfirmasi mengenai laporan saya? percuma kalo ada aplikasi ini masih saja tetap tidak perubahan sama sekali, jadi d tunggu konfirmasi nya ke saya?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 05:57:23",
                    "waktu_recovery": "01/02/2023 07:43:13",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100554",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL H KAMANG NO 0 RT 8 RW 10 KEL PONDOK LABU KEC CILANDAK JAKARTA SELATAN",
                    "no_telp_pelapor": "082143531437",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 12/02/22 PELANGGAN DATANG KE UNIT UTK PENGAJUAN APP EXIM DAN DITERIMA OLEH PETUGAS AN IBU RIA DAN TELAH DISETUJUI UTK PERMOHONANNYA PADA TGL 22/11/22. NAMUN HINGGA KINI BLM MENDAPATKAN NO REGISTER PEMBAYARANNYA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURMASYAH.LC",
                    "waktu_lapor": "01/02/2023 05:59:21",
                    "waktu_recovery": "01/02/2023 09:16:54",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020100560",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51700,
                    "nama_ulp": "ULP PAMEKASAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sihas Sihas",
                    "alamat_pelapor": "DN TAMBENG AMBAT TLANAKAN No.0 AMBAT",
                    "no_telp_pelapor": "6285231630690",
                    "keterangan_pelapor": "selalu gagal masukin token.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:00:52",
                    "waktu_recovery": "01/02/2023 06:14:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100572",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "imam",
                    "alamat_pelapor": "KK GRAND KAHURIPAN HF No.3 RT.000 RW.00 KLPNUNGGAL",
                    "no_telp_pelapor": "6281290733070",
                    "keterangan_pelapor": "saya tidak bisa beli token. kenapa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:06:26",
                    "waktu_recovery": "01/02/2023 09:55:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020100575",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51314,
                    "nama_ulp": "ULP KEBONAGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "lila nurma",
                    "alamat_pelapor": "DN CODO No. RT.6 RW.1",
                    "no_telp_pelapor": "6281334293266",
                    "keterangan_pelapor": "kWh melebihi batas",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:07:15",
                    "waktu_recovery": "01/02/2023 09:38:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100580",
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_up3": 421,
                    "nama_up3": "UP3 JAYAPURA",
                    "id_ulp": 42180,
                    "nama_ulp": "ULP JAYAPURA",
                    "idpel_nometer": "",
                    "nama_pelapor": "venny marda dengah",
                    "alamat_pelapor": "JL JL BATU KARANG JP-8227 No.0",
                    "no_telp_pelapor": "6281340223879",
                    "keterangan_pelapor": "foto meteran utk update pembayaran, karena sdh mau bayar tapi blm ada tagihan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:09:51",
                    "waktu_recovery": "01/02/2023 08:53:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K5423020100586",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51700,
                    "nama_ulp": "ULP PAMEKASAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SYAHRUL MAWARDI",
                    "alamat_pelapor": "JL DSN BATU AMPAR No.",
                    "no_telp_pelapor": "6285257001485",
                    "keterangan_pelapor": "ada bacaaan terputus daya Listrik mati",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:12:20",
                    "waktu_recovery": "01/02/2023 06:18:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100588",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 317,
                    "nama_up3": "UP3 SINGKAWANG",
                    "id_ulp": 21220,
                    "nama_ulp": "ULP SAMBAS",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUMANI",
                    "alamat_pelapor": "XX Pr.SAHURI (A.17) No.0 RT. RW.",
                    "no_telp_pelapor": "6281335309965",
                    "keterangan_pelapor": "kenapa tagihan listrik saya bulan ini membengkak sampai 200ribuan ya..biasanya paling tinggi juga cuma sampa 150ribuan\\npemakaian seperti biasa dan tidak ada penambahan perangkat elektronik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:13:10",
                    "waktu_recovery": "01/02/2023 07:02:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020100590",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13102,
                    "nama_ulp": "ULP TABING",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iit Saputra",
                    "alamat_pelapor": "XX TANJUNG AUR RT4/II KT TANGAH No.0 RW.",
                    "no_telp_pelapor": "6287894531981",
                    "keterangan_pelapor": "Tagihan listrik bulan februari 2023 berbeda dengan catat meter yang saya lakukan, pemakaian saya sesuai dengan catat meter adalah 244 kwh, sedangkan di tagihan sekarang pemakaian menjadi 271 kwh. Berikut saya lampirkan capture catat meter bulan januari 2023",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:13:48",
                    "waktu_recovery": "01/02/2023 08:52:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020100592",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51700,
                    "nama_ulp": "ULP PAMEKASAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAHAB",
                    "alamat_pelapor": "DN KOBASANAH PANGBATOK No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285920003113",
                    "keterangan_pelapor": "MOHON BANTUANYA KEPADA BAPAK PLN YG TERHORMAT GAGAL TERUS MASUKAN TOKEN LISTRIK ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:14:05",
                    "waktu_recovery": "01/02/2023 06:21:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100603",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 543,
                    "nama_up3": "UP3 PURWAKARTA",
                    "id_ulp": 53425,
                    "nama_ulp": "ULP SUBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian Herdana",
                    "alamat_pelapor": "Jl. Tanggulun Barat",
                    "no_telp_pelapor": "6283148451596",
                    "keterangan_pelapor": "mohon adanya perbaikan PJU terpasang yg lama tdk berpungsi di wilayah RW.03, tks...¿¿",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:18:25",
                    "waktu_recovery": "01/02/2023 06:35:06",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PJU"
                },
                {
                    "no_laporan": "K5423020100604",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Ekawati",
                    "alamat_pelapor": "Jalan Macanda",
                    "no_telp_pelapor": "6282349021145",
                    "keterangan_pelapor": "Saya telah pengajuan penyambungan baru di aplikasi PLN Mobile sejak tanggal 2 desember tapi sampai sekarang tanggal 1 februari belum ada progres. apa karena material kabelnya masih belum tersedia ? ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:18:28",
                    "waktu_recovery": "01/02/2023 08:56:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020100605",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51710,
                    "nama_ulp": "ULP SUMENEP",
                    "idpel_nometer": "",
                    "nama_pelapor": "arsayuto",
                    "alamat_pelapor": "kombang",
                    "no_telp_pelapor": "6287751069021",
                    "keterangan_pelapor": "saya beli token listrik di masukkan gagal terus minta tolong solosinya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:18:57",
                    "waktu_recovery": "01/02/2023 08:42:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100606",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 544,
                    "nama_up3": "UP3 SUKABUMI",
                    "id_ulp": 53621,
                    "nama_ulp": "ULP CIBADAK",
                    "idpel_nometer": "",
                    "nama_pelapor": "elin mulinda",
                    "alamat_pelapor": "kp yayasan RT 18 RW 03",
                    "no_telp_pelapor": "6285723291371",
                    "keterangan_pelapor": "kenapa memasukan kode token gagal trus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:19:13",
                    "waktu_recovery": "01/02/2023 07:55:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100611",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53351,
                    "nama_ulp": "ULP CILEDUG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede maesaroh",
                    "alamat_pelapor": "GG ASTANAJAPURA No.0 RT.000 RW.00 AST JAPURA",
                    "no_telp_pelapor": "6289679996533",
                    "keterangan_pelapor": "biaya tagihan terlalu besar",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:20:11",
                    "waktu_recovery": "01/02/2023 07:06:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020100613",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53732,
                    "nama_ulp": "ULP BABELAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "WENANG BINANTORO",
                    "alamat_pelapor": "KK VILA INDAH PM H16 No.24 RT.000 RW.00 V INDAH P",
                    "no_telp_pelapor": "6282124648111",
                    "keterangan_pelapor": "ini kenapa berbeda tagihan kwh dengan yang di laporkan mandiri di aplikasi catat meter? yang saya lapor meter mandiri 54450 kenapa di tagihan jadi 54526?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:21:17",
                    "waktu_recovery": "01/02/2023 13:18:36",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020100614",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "titian komalasandi",
                    "alamat_pelapor": "DN MONTONG MEN No.00 RT.0 RW.0",
                    "no_telp_pelapor": "6285333341408",
                    "keterangan_pelapor": "gagal saat input token ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:21:22",
                    "waktu_recovery": "01/02/2023 06:48:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100615",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 541,
                    "nama_up3": "UP3 KARAWANG",
                    "id_ulp": 53475,
                    "nama_ulp": "ULP KARAWANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad delfi ramadhan",
                    "alamat_pelapor": "dusun ciherang, desa wadas, kec. telukjambetimur kab. karawang, kode pos 41361 no rumah 14",
                    "no_telp_pelapor": "6283111774060",
                    "keterangan_pelapor": "tidak bisa diisi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:21:40",
                    "waktu_recovery": "01/02/2023 08:50:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100617",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK TUDIONO",
                    "alamat_pelapor": "JL. SUMATRA PR VILLA BTR REGENCY BL G7 NO 25     RT-5 / RW-12 KC PD AREN KL PD KACANG TIMUR | BERDEKATAN DENGAN KOLAM RENANG ",
                    "no_telp_pelapor": "081383086295",
                    "keterangan_pelapor": "TGL 01/02/23 TUNGGAKAN REK JANUARI 23  BERIKUT BK TELAH DILUNASI VIA BANK BCA .  PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.LUCKY_RC",
                    "waktu_lapor": "01/02/2023 06:23:09",
                    "waktu_recovery": "01/02/2023 08:56:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020100618",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rizki Maulana",
                    "alamat_pelapor": "JL SAWAH LEMPAY No. RT.3 RW.8 ARGASARI",
                    "no_telp_pelapor": "6281995662589",
                    "keterangan_pelapor": "token ga bisa di isi dan gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:23:04",
                    "waktu_recovery": "01/02/2023 07:34:22",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K3223020100025",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SAFA ",
                    "alamat_pelapor": "JL H BOTIM KEC RT-9 / RW-16 NO. 61 KEL PONDOK MELATI KEC. JATI RAHAYU KOTA BEKASI ",
                    "no_telp_pelapor": "083873142967",
                    "keterangan_pelapor": "GAGAL MELAKUKAN PENGINPUTAN TOKEN, VKRN 43, TIDAK DIKETAHUI SISA KWH ( PTL TIDAK PADAM) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.IRMA",
                    "waktu_lapor": "01/02/2023 06:24:10",
                    "waktu_recovery": "01/02/2023 07:59:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020100624",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12200,
                    "nama_up3": "UP3 BINJAI",
                    "id_ulp": 12215,
                    "nama_ulp": "ULP TANJUNGPURA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titin",
                    "alamat_pelapor": "DS TITI BESI BT.SERANGAN",
                    "no_telp_pelapor": "6285360014928",
                    "keterangan_pelapor": "Migrasi dan Perubahan daya belum di pasang sudah di lunasi tgl 26 dgn register 1221517010734 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:24:02",
                    "waktu_recovery": "01/02/2023 07:16:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020100626",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuditiar",
                    "alamat_pelapor": "PR TRUST RESIDENCE I - 11 No.- BLURU KIDU",
                    "no_telp_pelapor": "6285258692333",
                    "keterangan_pelapor": "kwh tidak bisa diisi token, pesan di token selalu gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:24:27",
                    "waktu_recovery": "01/02/2023 07:03:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100635",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Halimatussadiyah insan sandhi",
                    "alamat_pelapor": "KP RENGAS BANDUNG No. RT.2 RW.4 KARANG SAM",
                    "no_telp_pelapor": "6281585439855",
                    "keterangan_pelapor": "tidak bisa ngisi token selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:32:54",
                    "waktu_recovery": "01/02/2023 07:24:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100636",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 412,
                    "nama_up3": "UP3 TERNATE",
                    "id_ulp": 41260,
                    "nama_ulp": "ULP TERNATE",
                    "idpel_nometer": "",
                    "nama_pelapor": "dewi rahmatia kasim",
                    "alamat_pelapor": "DK KEL.MARIKURUBU No.0 RT.12 RW.6 TERNATE",
                    "no_telp_pelapor": "6282290586260",
                    "keterangan_pelapor": "isi pulsa token lewat dana. pas d isi d meteran malah gagal. udh d coba 5x",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:33:12",
                    "waktu_recovery": "01/02/2023 07:25:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100056",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 435,
                    "nama_up3": "UP3 FLORES BAGIAN TIMUR",
                    "id_ulp": 43500,
                    "nama_ulp": "UP3 FLORES BAGIAN TIMUR (MAUMERE)",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDWARD GONI",
                    "alamat_pelapor": " JL PASAR BARU BARAT  RT 1 RW 3 KEL KOTA BARU KEC ALOK TIMUR KAB SIKA LOKASI : DEPAN TOKO ASIA. APDA TOKO KETAP  JAYA MOTOR ",
                    "no_telp_pelapor": "081353964777",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA Blocking dikarenakan kWh Hilang . SISA PULSA : -  KWH ( PTL MENYALA )",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.PUTU",
                    "waktu_lapor": "01/02/2023 06:33:26",
                    "waktu_recovery": "01/02/2023 07:17:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020100638",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilda Mardiyah Puteri",
                    "alamat_pelapor": "Jl. Andong II No.20",
                    "no_telp_pelapor": "6282283210440",
                    "keterangan_pelapor": "Saya melakukan pembelian token pada 31 januari 2023, tetapi nomor token yang diberikan salah, sehingga tertulis gagal pada saat memasukkan nomornya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:33:49",
                    "waktu_recovery": "01/02/2023 08:36:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100644",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52001,
                    "nama_ulp": "ULP KUDUS KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Rofi",
                    "alamat_pelapor": "ngemplik wetan rt 03 RW 02",
                    "no_telp_pelapor": "6285727176213",
                    "keterangan_pelapor": "pembelian token gagal terus & saldo belum kembali",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:35:16",
                    "waktu_recovery": "01/02/2023 14:35:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100645",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53702,
                    "nama_ulp": "ULP CIBITUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mela",
                    "alamat_pelapor": "Jl. Imam Bonjol II No.118",
                    "no_telp_pelapor": "6285880141526",
                    "keterangan_pelapor": "kenapa isi token selalu gagal tidak bisa terisi ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:35:47",
                    "waktu_recovery": "01/02/2023 06:54:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100647",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53311,
                    "nama_ulp": "ULP CIREBON KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIO HASTRIYANA SURYA ATMADJA",
                    "alamat_pelapor": "DN IV KALIJAGA MUNDU No. RT.2 RW.6 MUNDU",
                    "no_telp_pelapor": "6282130484969",
                    "keterangan_pelapor": "Pembelian token, saldo GO-PAY berkurang, token belum berhasil",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:36:48",
                    "waktu_recovery": "01/02/2023 08:59:37",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100648",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 541,
                    "nama_up3": "UP3 KARAWANG",
                    "id_ulp": 53482,
                    "nama_ulp": "ULP RENGASDENGKLOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "KHOERUL UMAMI",
                    "alamat_pelapor": "Dusun Rangdu II Rt 007/002",
                    "no_telp_pelapor": "6285781615032",
                    "keterangan_pelapor": "tidak bisa beli token listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:37:20",
                    "waktu_recovery": "01/02/2023 10:31:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100652",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51458,
                    "nama_ulp": "ULP KERTOSONO",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayu setiyaji",
                    "alamat_pelapor": "Desa sidomulyo rt 01 rw 01 rumah belakang balaidesa rumah pertama samping lapangan voly kec purwoasri kab kediri",
                    "no_telp_pelapor": "6281252085565",
                    "keterangan_pelapor": "Pak maaf mau tanyak,,listrik saya hari membengkak ya padahal bulan kemarin biasanya saya membayar tidak mencapai 100 an kog kini mencapai 100 an,,apa karna kemarin habis diganti spedo meter ya pak pada bulan desember,  makasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:39:14",
                    "waktu_recovery": "01/02/2023 07:45:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100654",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13200,
                    "nama_up3": "UP3 BUKIT TINGGI",
                    "id_ulp": 13221,
                    "nama_ulp": "ULP BUKITTINGGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitrianti",
                    "alamat_pelapor": "jalan koto bawah ,by pass pulai anak aia (belakang sate Mak aciak by pass)",
                    "no_telp_pelapor": "6281365415621",
                    "keterangan_pelapor": "setiap memasukkan nomor token selalu gagal ,sudah 2x kali top up nominal 50 rb,tetap gagal. Udah di reset 00+ enter tampil begini seperti difoto .",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:39:46",
                    "waktu_recovery": "01/02/2023 10:47:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Instalasi / Wiring  tidak berfungsi"
                },
                {
                    "no_laporan": "K1423020100035",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TUTIK ",
                    "alamat_pelapor": "JL H. MUHAMAD NO.50 D RT-5 RW-7 KEL JATI WARINGIN KEC PONDOK GEDE KOTA BEKASI ",
                    "no_telp_pelapor": "087883524626",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 41,4 DAN NO TOKEN 01811320570963071746 , INFO PELANGGAN PETUGAS PERNAH MENGECEK APP \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.ALFIAN",
                    "waktu_lapor": "01/02/2023 06:39:50",
                    "waktu_recovery": "01/02/2023 07:59:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100179",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 328,
                    "nama_up3": "UP3 BALI TIMUR",
                    "id_ulp": 55230,
                    "nama_ulp": "ULP KARANGASEM",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU SRI",
                    "alamat_pelapor": "JL RAYA MUNCEN NO KEL MUNCAN KEC SELAT KAB KARANG ASEM // DKT SD 1 MUNCAN",
                    "no_telp_pelapor": "6285792140229",
                    "keterangan_pelapor": "TANGGAL 31-01-2023. TUNGGAKAN REKENING RP 8,894 BERIKUT BK DAN REKENING BERJALAN 2023-01 TELAH DILUNASI VIA BANK SYARIAH BUKOPIN -  PC POS OLEH UNIT TERKAIT, MOHON UNTUK PELANGGAN DIHUBUNGI KARENA INGIN MELAKUKAN PEMBAYARAN AGAR PTL DISAMBUNG SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DHEVI",
                    "waktu_lapor": "01/02/2023 06:41:41",
                    "waktu_recovery": "01/02/2023 07:22:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020100662",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade Gunawan",
                    "alamat_pelapor": "PR KOTA SERANG BARU BLOK F23 No.3 SUKARAGAM",
                    "no_telp_pelapor": "6281288701687",
                    "keterangan_pelapor": "meter listrik kedip lampu ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:43:04",
                    "waktu_recovery": "01/02/2023 08:09:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100663",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 543,
                    "nama_up3": "UP3 PURWAKARTA",
                    "id_ulp": 53431,
                    "nama_ulp": "ULP PLERED",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusi ambari",
                    "alamat_pelapor": "Jl. Tugu Monas No.1",
                    "no_telp_pelapor": "6287778920888",
                    "keterangan_pelapor": "kwh nya blank pas mau di isikan token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:44:28",
                    "waktu_recovery": "01/02/2023 08:49:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100665",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12801,
                    "nama_ulp": "ULP MEDAN TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "CANDRA",
                    "alamat_pelapor": "JL JL. SESER NO.118 No.",
                    "no_telp_pelapor": "6282267239591",
                    "keterangan_pelapor": "tolong segera dipasang realisasi pasang barunya hari ini ya.. jangan ditunda lagi, meteran dn kabel sudah ada, jangan pelangggan disuru memasang, sebelumnya tidak dipasang. krna tunggu plaster. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:44:41",
                    "waktu_recovery": "01/02/2023 13:58:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020100679",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53351,
                    "nama_ulp": "ULP CILEDUG",
                    "idpel_nometer": "",
                    "nama_pelapor": "fariz mukhtar",
                    "alamat_pelapor": "Rumaisha Batik, Jl. Pangeran Walangsungsang, Kec. Pabuaran, Cirebon, Jawa Barat, 45188",
                    "no_telp_pelapor": "628212781182",
                    "keterangan_pelapor": "Tagihan tidak sesuai dengan Stand meter sudah 3bln tagihan amat sangat terlalu mahal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:48:30",
                    "waktu_recovery": "01/02/2023 07:06:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020100686",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "FARIDA SUSANTI",
                    "alamat_pelapor": "lapangan selatan",
                    "no_telp_pelapor": "6287849143941",
                    "keterangan_pelapor": "no meter 14442070315 tidak bisa melakukan isi ulang pulsa ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:49:57",
                    "waktu_recovery": "01/02/2023 08:51:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100688",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32300,
                    "nama_up3": "UP3 KENDARI",
                    "id_ulp": 32320,
                    "nama_ulp": "ULP WUA WUA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Sarifin",
                    "alamat_pelapor": "PR GRAND BOULEVARD REGENCY No. RT.0 RW.0",
                    "no_telp_pelapor": "628114054562",
                    "keterangan_pelapor": "permohonan pergeseran KWH meter dan pemindahan kabel sambungan Rumah di BTN Boulevard Blok C86",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:50:37",
                    "waktu_recovery": "01/02/2023 08:09:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5523020100073",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JON KENEDY",
                    "alamat_pelapor": "JL FATMAWATI RT 2 RW 1 NO- KEL PONDOK LABU KEC CILANDAK JAKSEL LOKASI PADA TOKO ZIDAN, SEBERANG INDOMARET ",
                    "no_telp_pelapor": "081311408781",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA DIL PREPAID KE P2APST. SISA PULSA : 21.94  KWH ( PTL TIDAK PADAM ). PELANGGAN MELAPOR KEMBALI. CC.54.RATNA_N.CSOI. 07:09 WIB \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ARIYANTI",
                    "waktu_lapor": "01/02/2023 06:51:14",
                    "waktu_recovery": "01/02/2023 09:03:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020100696",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 542,
                    "nama_up3": "UP3 MAJALAYA",
                    "id_ulp": 53534,
                    "nama_ulp": "ULP BANJARAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Didi Wahyudi",
                    "alamat_pelapor": "PR BAROS CITY VIEW No.13 RT.0 RW.0 BAROS",
                    "no_telp_pelapor": "6285352703549",
                    "keterangan_pelapor": "kwh periksa,mau isi token biasa minta kode temper, terimakasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:53:44",
                    "waktu_recovery": "01/02/2023 08:25:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100698",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BASUKI",
                    "alamat_pelapor": "JL PATT.BUISN.PARK BLOK C NO 40   RT-- / RW-- KEL MAROSO KEC MAROSO KAB MAROS (SETEMPAT POS PERGUDANGAN)",
                    "no_telp_pelapor": "08113455900",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 17 VKRN 43 (PTL NYALA)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.BASITH_N",
                    "waktu_lapor": "01/02/2023 06:55:06",
                    "waktu_recovery": "01/02/2023 08:37:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100699",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "000000000000000009186392",
                    "nama_pelapor": "IBU PUTRI ",
                    "alamat_pelapor": "JL KP PASIR KONCI RT 17 RW 6 NO-  KEC CIKARANG SELATAN KEL PASIR SARI KAB BEKASI ACUAN : SEBRANG HOTEL SALTON / SAMPING ALFAMART",
                    "no_telp_pelapor": "02189383041",
                    "keterangan_pelapor": "LEBIH TAGIH, REK FEB STAND AKHIR : 11575  (DATA PADA ACMT : 11575 ) . ANGKA STAND METER 01/02/2023 : 11877 RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN REK FEB 23. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ALDY_S",
                    "waktu_lapor": "01/02/2023 06:55:18",
                    "waktu_recovery": "01/02/2023 08:10:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020100700",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": " JL.PRAMUKA JAYA RT.5/14 NO.16 KEL.UTAN KAYU SELATAN KEC.MATRAMAN JAKTIM / DEKAT SMA 31",
                    "no_telp_pelapor": "089673943384",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.M_NAJMUDDIN",
                    "waktu_lapor": "01/02/2023 06:55:23",
                    "waktu_recovery": "01/02/2023 11:08:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5323020100035",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 329,
                    "nama_up3": "UP3 BALI UTARA",
                    "id_ulp": 55320,
                    "nama_ulp": "ULP SERIRIT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUTU KARNITA",
                    "alamat_pelapor": "JL SORGA MEKAR PANGGUNG TARUK RT 8 RW 0  DN DINAS SORGA MEKAR SERIRIT PANGPUNG SINGA  KEL LOKAPAKSA KEC.SERIRIT KAB. BULELENG. LOKASI : BALAI DN SORGA MEKAR BWH",
                    "no_telp_pelapor": "082144866291",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN AKAN MENGAJUKAN PERMOHHONAN GESER KWH METER KARENA BANGUNANNYA AKAN DIRENOVASI HARI INI  MOHON KONFIRMASI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.ELAN",
                    "waktu_lapor": "01/02/2023 06:55:45",
                    "waktu_recovery": "01/02/2023 08:01:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020100707",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32111,
                    "nama_ulp": "ULP PANAKKUKANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewi Cahaya",
                    "alamat_pelapor": "Jalan Adyaksa 3 No.10",
                    "no_telp_pelapor": "6282188118830",
                    "keterangan_pelapor": "selamat pagi...sy mau bertny kmbl, kapan yah sy rmh sy bs disambung kmbl meteran nya...soalny sdh tgl 1 hr ini dan sy jg sdh melakukan biaya pelunasan pembayaran utk pemasangan ¿ sy harap hri ini bs d segerakan pak...soalny hr ini penyewa yg mau kontrak rmh sy sdh mau masuk...kami sangat membuthkn listrik ¿ terimaksh",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:56:21",
                    "waktu_recovery": "01/02/2023 09:56:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5323020100036",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "KK ADIWIRA PERSADA BLOK O NO.21 JL.JAMBU  KEL.NANGGEWER KEC.CIBINONG KAB.BOGOR",
                    "no_telp_pelapor": "08973995403",
                    "keterangan_pelapor": "LEBIH TAGIH POSISI ANGKA STAN METER TGL 1/02/2023:16002",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.JUNIARDY",
                    "waktu_lapor": "01/02/2023 06:57:16",
                    "waktu_recovery": "01/02/2023 07:41:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020100710",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 533,
                    "nama_up3": "UP3 BANTEN SELATAN",
                    "id_ulp": 56240,
                    "nama_ulp": "ULP LABUAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reni Haryani",
                    "alamat_pelapor": "KP BABAKAN No. RT.2 RW.3 UJUNG JAYA",
                    "no_telp_pelapor": "6285717356132",
                    "keterangan_pelapor": "pengisian no token kwh gagal terus kenapa ya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 06:57:21",
                    "waktu_recovery": "01/02/2023 08:20:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100718",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ISMI",
                    "alamat_pelapor": "JL B LAGUAN TERUSAN GG.III NO 15   RT-12 / RW-3 KEL LAGOA KEC KOJA JAKUT (SAMPING BU RT IYOH)",
                    "no_telp_pelapor": "089685828695",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN SISA KWH 16,27 (PTL NYALA)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.BASITH_N",
                    "waktu_lapor": "01/02/2023 07:02:52",
                    "waktu_recovery": "01/02/2023 11:08:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100724",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32121,
                    "nama_ulp": "ULP MATTOANGING",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syukri",
                    "alamat_pelapor": "JL LANDAK BARU LR 5 No.038",
                    "no_telp_pelapor": "6285101424068",
                    "keterangan_pelapor": "Isi pulsa voucher di jawab Gagal ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:03:24",
                    "waktu_recovery": "01/02/2023 15:13:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100727",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdurrachman Rifky",
                    "alamat_pelapor": "JL KAV DKI No. RT.5 RW.10",
                    "no_telp_pelapor": "6281212202789",
                    "keterangan_pelapor": "Mohon minta kode temper, ada tulisan periksa di meteran Terimakasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:03:44",
                    "waktu_recovery": "01/02/2023 08:57:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100081",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "000000000000000003073148",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "PRM. TAMAN MELATI JL. MELATI TIRTA BLOK CC NO. 90 KEL. PENGASINAN KEC. SAWANGAN - DEPOK ",
                    "no_telp_pelapor": "0859106606465",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : UNTUK PEMEMPATAN AC",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.SUHARTINI",
                    "waktu_lapor": "01/02/2023 07:04:02",
                    "waktu_recovery": "01/02/2023 10:01:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020100729",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "karlina",
                    "alamat_pelapor": "Jl. Raya Lemahabang No.81",
                    "no_telp_pelapor": "6281213803507",
                    "keterangan_pelapor": "KWh meter pra bayar tidak bisa di isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:04:07",
                    "waktu_recovery": "01/02/2023 08:07:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100730",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51452,
                    "nama_ulp": "ULP MOJOKERTO",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul achyat",
                    "alamat_pelapor": "Jl. Suro Mulang Tim. No.12",
                    "no_telp_pelapor": "6289681854420",
                    "keterangan_pelapor": "token sekarat tidak bisa di isi dan tidak bisa produksi ada keterangan (KWH melebihi batas) mksutnya gmna???",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:04:10",
                    "waktu_recovery": "01/02/2023 07:25:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100195",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18120,
                    "nama_ulp": "ULP SIMPANG TIGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "JL. AUR KUNING PR AUR KUNING BLOK J3 NO. 8  RT- / RW- KEL. AIR DINGIN KEC. BUKIT RAYA KOTA PEKANBARU // SAMPING HOLAND BAKERY",
                    "no_telp_pelapor": "081255483048",
                    "keterangan_pelapor": "TGL 28/01/23 TUNGGAKAN REKENING DESEMBER 2022 BERIKUT BK DAN REKENING BERJALAN TELAH DILUNASI. MOHON PTL DISAMBUNG SESUAI KETENTUAN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.LEO",
                    "waktu_lapor": "01/02/2023 07:04:31",
                    "waktu_recovery": "01/02/2023 09:34:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5323020100040",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53559,
                    "nama_ulp": "ULP BANDUNG UTARA",
                    "idpel_nometer": "14021728275",
                    "nama_pelapor": "PA DEDEN",
                    "alamat_pelapor": "JL. PAKAR BARAT, KP. KORDON NO. 20 RT 1 RW 6 KEL. CIBURIAL KEC. CIMENYAN KAB. BANDUNG / DEKAT ALFAMART",
                    "no_telp_pelapor": "0222511635",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 13 KWH, NO TOKEN : 4967 7874 6017 9210 6000 DAN 2055 1632 4544 2637 6695, IDPEL 535596381327",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.AYU",
                    "waktu_lapor": "01/02/2023 07:05:48",
                    "waktu_recovery": "01/02/2023 07:27:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100740",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51760,
                    "nama_ulp": "ULP BLEGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IstiQomah Outlet",
                    "alamat_pelapor": "jln raya labeng noreh sreseh ",
                    "no_telp_pelapor": "6287750266444",
                    "keterangan_pelapor": "tidak bisa beli token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:06:21",
                    "waktu_recovery": "01/02/2023 07:39:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100742",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52350,
                    "nama_up3": "UP3 SALATIGA",
                    "id_ulp": 52351,
                    "nama_ulp": "ULP SALATIGA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Imamul Umam",
                    "alamat_pelapor": "DN NGENTAK RT 1 RW 3 TINGKIR LOR No.",
                    "no_telp_pelapor": "6283842854829",
                    "keterangan_pelapor": "Mohon informasi bapak. Kami sudah pasang baru meteran token.  tp karena ketidak tahuan saya soal golongan listrik. kami pakai tarif A peruntukan rumah tangga. apakah bisa migrasi ke tarif B /tarif untuk usaha umkm?  apa saja syaratnya? kami ada usaha konveksi dan krajinan kayu. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:07:08",
                    "waktu_recovery": "01/02/2023 08:01:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100743",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "YOGI PRASETYO",
                    "alamat_pelapor": "KK GRY ALAM STS T3 No.17 RT.011 RW.10 CILEUNGSI",
                    "no_telp_pelapor": "6285894509114",
                    "keterangan_pelapor": "pulsa listrik tidak bisa masuk selalu menunjukkan indikator gagal/reject",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:07:11",
                    "waktu_recovery": "01/02/2023 09:56:05",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100750",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede Suryadi",
                    "alamat_pelapor": "KK GRY ALAM STS V7 No.9 RT.000 RW.00 CILEUNGSI",
                    "no_telp_pelapor": "6281806488581",
                    "keterangan_pelapor": "kwh baru sering trip / jeplak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:07:47",
                    "waktu_recovery": "01/02/2023 09:56:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020100751",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13200,
                    "nama_up3": "UP3 BUKIT TINGGI",
                    "id_ulp": 13221,
                    "nama_ulp": "ULP BUKITTINGGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "cendekia mauliansyah",
                    "alamat_pelapor": "JL KOTO BAWAH No.0",
                    "no_telp_pelapor": "6285278004444",
                    "keterangan_pelapor": "selalu gagal memasukan no token.sudah 2kali melakukan top up sebesar 50000",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:08:01",
                    "waktu_recovery": "01/02/2023 10:48:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Instalasi / Wiring  tidak berfungsi"
                },
                {
                    "no_laporan": "K5423020100761",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51710,
                    "nama_ulp": "ULP SUMENEP",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifin Almansyah",
                    "alamat_pelapor": "DS LENTENG TIMUR No. RT. RW. LENTENG",
                    "no_telp_pelapor": "6287777798137",
                    "keterangan_pelapor": "Saya mengalami gagal input token Listrik di kilometer. Indikator kilometer menunjukkan GAGAL padahal saya sudah menginput secara benar.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:09:44",
                    "waktu_recovery": "01/02/2023 08:41:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100770",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "siapa arun",
                    "alamat_pelapor": "PR PURI RANGKAPAN JAYA No. RT.6 RW.1 RANGKAPAN",
                    "no_telp_pelapor": "6287746445987",
                    "keterangan_pelapor": "tidak bisa isi token di karena kan data pelanggan tidak masuk ke database tapi di liat di aplikasi tidak ada masalah ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:10:45",
                    "waktu_recovery": "01/02/2023 07:58:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100772",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 11,
                    "nama_up3": "UP3 JATINEGARA",
                    "id_ulp": 54410,
                    "nama_ulp": "UP3 JATINEGARA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP IRFAN",
                    "alamat_pelapor": "JL KB SAYUR 1 NO.13 RT10/15 KEL.BIDARA CINA KEC.JATINEGARA JAKTIM (ACUAN : DEKAT WARUNG AGEN SARTONO)",
                    "no_telp_pelapor": "082125952008",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FIKO",
                    "waktu_lapor": "01/02/2023 07:12:04",
                    "waktu_recovery": "01/02/2023 10:26:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020100773",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53874,
                    "nama_ulp": "ULP CIMANGGIS",
                    "idpel_nometer": "000000000000000000729563",
                    "nama_pelapor": "IBU FIA/ BP JUNAIDI",
                    "alamat_pelapor": "PR GRIYA PEKAPIRAN BLOK E1 NO 1 KP CISALAK  RT 1 RW 1 KEL CURUG KEC. CIMANGGIS DEPOK",
                    "no_telp_pelapor": "02155797058",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 55397, APP TGL 20/01/23 = 54105. REKENING TELAH DILUNASI. RUMAH DIHUNI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANINGSIH",
                    "waktu_lapor": "01/02/2023 07:12:09",
                    "waktu_recovery": "01/02/2023 09:25:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020100775",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NIA/niaboci ",
                    "alamat_pelapor": "JL. MARGASATWA. KELURAHAN PD. LABU. JAKARTA SELATAN JL. CILANDAK KKO, KEC PSZ MINGGU JAKARTA 12560",
                    "no_telp_pelapor": "081290227573",
                    "keterangan_pelapor": "TERKAIT K5423013106541. MOHON TINDAKLANJUT DAN PENYELESAIAN. SESUAI INFO PELANGGAN TERDAPAT GALIAN PLN DISEKITAR JL MARGASATWA CILANDAK DAN MENYEBABKAN KEMACETAN. MOHON DITINDAKLANJUTI SESUAI KETENTUAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.CHINTIA_M.SM",
                    "waktu_lapor": "01/02/2023 07:12:10",
                    "waktu_recovery": "01/02/2023 09:06:54",
                    "jumlah_lapor": 1,
                    "media": "Twitter",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5523020100086",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51141,
                    "nama_ulp": "ULP DUKUH KUPANG",
                    "idpel_nometer": "000035073",
                    "nama_pelapor": "BP IDAD",
                    "alamat_pelapor": "JL CISEDANE NO 48 RT 1 RW 6 KOTA SURABAYA ",
                    "no_telp_pelapor": "087774808777",
                    "keterangan_pelapor": "TGL 30/11/2022 TUNGGAKAN REK NOVEMBER 2022 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ASTARI",
                    "waktu_lapor": "01/02/2023 07:12:07",
                    "waktu_recovery": "01/02/2023 19:46:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020100776",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12805,
                    "nama_ulp": "ULP DENAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mhd.saleh SH",
                    "alamat_pelapor": "JL PHM.YAMIN SH.NO.426",
                    "no_telp_pelapor": "6285276039122",
                    "keterangan_pelapor": "meteran saya kok berjalan ya dan tetap bayar 55 ribu setiap bulannya padahal itu rmh kosong apakah memang segitu biaya abonemenya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:12:09",
                    "waktu_recovery": "01/02/2023 08:57:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100778",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayu",
                    "alamat_pelapor": "Jl. Sarikaya 1 No.113",
                    "no_telp_pelapor": "6285776505051",
                    "keterangan_pelapor": "gagal terus saat isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:12:59",
                    "waktu_recovery": "01/02/2023 08:26:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100779",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LILIS",
                    "alamat_pelapor": "JALAN WAHID KHASIM RT 006/003 NO.33 LIMO DEPOK ",
                    "no_telp_pelapor": "085946509618",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELALUKAN PEMBELIAN TOKEN, PADA P2PST TERTERA BLOCKING PEMBELIAN. PTL PADAM. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RIKHO.SM",
                    "waktu_lapor": "01/02/2023 07:13:01",
                    "waktu_recovery": "01/02/2023 07:58:52",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020100782",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53221,
                    "nama_ulp": "ULP BANJAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wahyudin",
                    "alamat_pelapor": "DN TALANGBENTANG No. RT.15 RW.2",
                    "no_telp_pelapor": "6285871843043",
                    "keterangan_pelapor": "mohon kirim kode KCT ke nomer wa 085871843043",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:13:28",
                    "waktu_recovery": "01/02/2023 07:20:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100783",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Harisman",
                    "alamat_pelapor": "KP BOJONG MENTENG No. RT.6 RW.2 BOJONG MEN",
                    "no_telp_pelapor": "6289631851831",
                    "keterangan_pelapor": "Tidak bisa di isi token , padahal sudah bunyi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:13:31",
                    "waktu_recovery": "01/02/2023 10:58:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100048",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53571,
                    "nama_ulp": "ULP UJUNGBERUNG",
                    "idpel_nometer": "000000000000000089199106",
                    "nama_pelapor": "BP AGIT",
                    "alamat_pelapor": "JL TERJUN PAYUNG  RT 10 RW 10 NO 5 KEL ARCAMANIK KEC SUKAMISKIN KOTA BANDUNG",
                    "no_telp_pelapor": "0811221818",
                    "keterangan_pelapor": "IDPEL 535713150081 TUNGGAKAN REKENING BREIKUT BK TELAH DILUNASI VIA MANDIRI JAN 2023 TADI MALAM TGL 31/01/2023 MOHON PTL DISAMBUNG KEMBALI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DEWI",
                    "waktu_lapor": "01/02/2023 07:13:45",
                    "waktu_recovery": "01/02/2023 07:34:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020100788",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51351,
                    "nama_ulp": "ULP GONDANG WETAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imron Bakso bromo",
                    "alamat_pelapor": "DN DAREN No. RT.5 RW.6 NGANTUNGAN",
                    "no_telp_pelapor": "6285748754875",
                    "keterangan_pelapor": "kWh gagal d isi pulsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:15:10",
                    "waktu_recovery": "01/02/2023 08:21:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100794",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 143,
                    "nama_up3": "UP3 BOJONEGORO",
                    "id_ulp": 51801,
                    "nama_ulp": "ULP BOJONEGORO",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kiki Ariani",
                    "alamat_pelapor": "GG KANDAM 3 No. RT.0 RW.0 0",
                    "no_telp_pelapor": "6281225058095",
                    "keterangan_pelapor": "kwh meter saya diganti dengan yang baru oleh pihak PLN beberapa waktu yang lalu. saya sudah melakukan catat meter mandiri tgl 24 Januari. seperti biasanya tiap bulan. tapi sampai sekarang tagihan belum keluar. mohon solusinya. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:16:03",
                    "waktu_recovery": "01/02/2023 07:44:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020100795",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14230,
                    "nama_ulp": "ULP PANGKALAN BALAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "DARUL",
                    "alamat_pelapor": "JL MARANJAT BETUNG No.002 BETUNG",
                    "no_telp_pelapor": "6283134197273",
                    "keterangan_pelapor": "sudah membeli pulsa listrik via outlet, sudah keluar token di masukan gagal terus padahal sudah mengisi token dengan benar,listrik tidak mengisi mohon solusinya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:16:20",
                    "waktu_recovery": "02/02/2023 08:03:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100797",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL",
                    "alamat_pelapor": "JL KEONG 96   RT-2 / RW-2  KEL MANGGA BESAR KEC TAMANSARI JAKBAR ACUAN LAPANGAN UMS ",
                    "no_telp_pelapor": "081289677683",
                    "keterangan_pelapor": "TGL 18/11/22  PENANGANAN GANGGUAN APP PRABAYAR MCB TERBAKAR OLEH PETUGAS (BAPAK HADI / WAWAN) DENGAN CARA SAMBUNG LANGSUNG. NO BERITA ACARA. 012166. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86027905222. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RAHMAT_S.CBC",
                    "waktu_lapor": "01/02/2023 07:16:57",
                    "waktu_recovery": "01/02/2023 09:24:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020100798",
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 113,
                    "nama_up3": "UP3 LANGSA",
                    "id_ulp": 11332,
                    "nama_ulp": "ULP IDI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yurisa Encha",
                    "alamat_pelapor": "DS A ITAM AFD-II RT.0 RW.0",
                    "no_telp_pelapor": "6282277259446",
                    "keterangan_pelapor": "ketika saya mau beli token listrik... tertulis bahwasanya:\\\" nomor id saya diblokir.\\\" itu bagaimana solusinya?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:16:51",
                    "waktu_recovery": "01/02/2023 08:56:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K3223020100042",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32111,
                    "nama_ulp": "ULP PANAKKUKANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAINUDDIN",
                    "alamat_pelapor": "PR.PEDOS UNHAS ANTANG JL. ELEKTRO BLOK D1   NO.171  KEL.  BANGKALA, KEC. MANGGALA, KOTA MAKASSAR, SULAWESI SELATAN ",
                    "no_telp_pelapor": "85399794447",
                    "keterangan_pelapor": "KORESPONDEN :PROSES PB (R1MT/900VA  ) DENGAN NO. REGISTER : 3211112060353, 3211112060354,3211112060355 ,3211112060356,3211112060357  3211112060358 DAN   3211112060359  TGL. 21 JAN 23 BIAYA PENYAMBUNGAN TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN TGL. 01 FEB 23 BELUM DI HUNI  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.ASRIANI",
                    "waktu_lapor": "01/02/2023 07:17:40",
                    "waktu_recovery": "01/02/2023 20:08:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020100802",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22130,
                    "nama_ulp": "ULP MARTAPURA (UIW KALSELTENG)",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Fadhillah",
                    "alamat_pelapor": "TOKO NUR SARI ALAM, JL. SEKUMPUL UJUNG, KEC. INDRASARI",
                    "no_telp_pelapor": "6287865771000",
                    "keterangan_pelapor": "KWH mencapai limit pada tgl 31, namun pada saat ini tanggal 1 Februari tetap tidak bisa melakukan pembelian token listrik ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:17:45",
                    "waktu_recovery": "01/02/2023 10:48:28",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020100806",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52302,
                    "nama_ulp": "ULP SEMARANG BARAT",
                    "idpel_nometer": "1219843393",
                    "nama_pelapor": "BP. GUNTUR",
                    "alamat_pelapor": "PR. GRAHA PADMA JL TMN ADENIA IX BLOK ADENIA NO. 17 RT. 3 RW. 6 KEL TAMBAK HARJO KEC. SEMARANG BARAT KOTA SEMARANG ( LOKASI DI KOMPLEK PERUMAHAN )",
                    "no_telp_pelapor": "081390378000",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIIAN, PELANGGAN SEBELUMNYA MUDIK DAN RUMAH DALAM KEADAAN KOSONG SEHINGGA APP DIBAWA OLEH PETUGAS DAN DI GANTI DENGAN PRABAYAR. MOHON APP SEGERA DIPASANG. TERKAIT: K5222081600808",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DARTI",
                    "waktu_lapor": "01/02/2023 07:19:04",
                    "waktu_recovery": "01/02/2023 07:56:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Salah membayar Rekening"
                },
                {
                    "no_laporan": "K5423020100808",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIMI",
                    "alamat_pelapor": "JL TUN ABDUL RAZAK BLOK A1 NO.15 KEL TOMBOOLO KEC SUMBA OPU KAB GOWA. ACUAN : PERUM CITRALAND",
                    "no_telp_pelapor": "081252627261",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN  DENGAN NO METER 86224750926 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERKENA BLOCKING PEMBELIAN. DATA PADA AP2T TERDAPAT KETERANGAN KWH METER TERBANG. SISA 61.24 KWH. TGL 01/02/23 (PKL 07:34 WIB) SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT .ID TIKET: 12FZSE1.NO TELEPON: 081252627261\\nCC.54.JUNIYATI\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_lapor": "01/02/2023 07:19:19",
                    "waktu_recovery": "01/02/2023 09:06:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Susulan"
                },
                {
                    "no_laporan": "K5423020100820",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "roni",
                    "alamat_pelapor": "JL KEMANDORAN VIII No. RT.5 RW.11 GROGOL UTA",
                    "no_telp_pelapor": "6289636464860",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:21:21",
                    "waktu_recovery": "01/02/2023 07:52:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100822",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53861,
                    "nama_ulp": "ULP CITEUREUP",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fatma",
                    "alamat_pelapor": "Jl. branta mulia, karang asem timur, citeureup, bogor",
                    "no_telp_pelapor": "6281291393618",
                    "keterangan_pelapor": "tidak bisa melakukan pembelian token listrik, gagal terus kenapa?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:21:39",
                    "waktu_recovery": "01/02/2023 08:29:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100823",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIMAS ",
                    "alamat_pelapor": "JL KP TIPAR RT 4 / RW 7 NO.3A, KEL PONDOK KELAPA, KEC DUREN SAWIT, KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "081384187277",
                    "keterangan_pelapor": "MOHON PERIKSA APP PASKABAYAR, DIKARENAKAN PIRINGAN APP BERPUTAR TERLALU CEPAT SEJAK 3 BULAN LALU ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MARIA_M",
                    "waktu_lapor": "01/02/2023 07:21:51",
                    "waktu_recovery": "01/02/2023 07:43:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100824",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52303,
                    "nama_ulp": "ULP SEMARANG TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "luki aristanto",
                    "alamat_pelapor": "GG KWARON I KEL BANGETAYU KULON No.0 RT.13 RW.2 GENUK",
                    "no_telp_pelapor": "6285727561129",
                    "keterangan_pelapor": "\\nkak, saya mau pengajuan penggantian mcb, karena mcb saya tiap hbs listrik mati, begitu nyala mcb langsung anjlok. pdhl posisi daya listrik saya 1300.ini terjadi sdh lbh dari 5bln.mohon bantuannya kak\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:21:44",
                    "waktu_recovery": "01/02/2023 08:47:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100825",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44110,
                    "nama_ulp": "ULP CAKRANEGARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "juniar hariadi",
                    "alamat_pelapor": "DN TAMAN AYU GERUNG No. TAMAN AYU",
                    "no_telp_pelapor": "6287887555929",
                    "keterangan_pelapor": "muncul tulisan GAGAL saat nomer token di masukkan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:21:46",
                    "waktu_recovery": "01/02/2023 08:06:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100829",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "harki dewi kartikawati",
                    "alamat_pelapor": "Jl. Perum Taman Permata Indah",
                    "no_telp_pelapor": "628973704010",
                    "keterangan_pelapor": "nomer token tidak bisa di isi ulang",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:22:21",
                    "waktu_recovery": "01/02/2023 08:20:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100834",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ITA",
                    "alamat_pelapor": "JL RAYA KP SAWAH GG. BAKTI     RT-2 / RW-4 NO 103 A KEL JATI RANGGON KEC JATI SAMPURNA KOTA BEKASI ",
                    "no_telp_pelapor": "081218514647",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) TIDAK MENGETAHUI SISA KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_lapor": "01/02/2023 07:23:14",
                    "waktu_recovery": "01/02/2023 07:59:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100837",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17173,
                    "nama_up3": "UP3 KOTABUMI",
                    "id_ulp": 17300,
                    "nama_ulp": "ULP BUMI ABUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kori Saputra",
                    "alamat_pelapor": "RT 005 RW 003 Rumbih, Pakuan Ratu, Way Kanan",
                    "no_telp_pelapor": "6285267312605",
                    "keterangan_pelapor": "Isi Pulsa tidak bisa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:23:14",
                    "waktu_recovery": "01/02/2023 09:04:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020100842",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSMAN",
                    "alamat_pelapor": " JL. RADEN INTEN II NO.10. KEC. DUREN SAWIT, KOTA JAKARTA TIMUR, DKI JAKARTA",
                    "no_telp_pelapor": "081779212408",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/2023 PKL 06 : 37 PELANGGAN TIDAK DAPAT MELAKUKAN PERGANTIAN BATERAI  PADA SPBKLU UNIT PONDOK KOPI DENGAN ID DRIVER 420002348 TERJADI KENDALA PINTU BATERAI LOKER TIDAK TERBUKA DAN SALDO OVO SUDAH TERPOTONG. SESUAI INFORMASI PELANGGAN MERUPAKAN DRIVER GRAB.\\n\\nTGL LAPOR : 01/02/2023 \\nJAM LAPOR:  06 : 37\\nID DRIVER GRAB: 420002348 \\nNAMA PELAPOR/PELANGGAN: YUSMAN FADILLAH\\nALAMAT EMAIL : yfadillah1@gmail.com\\nNO. TELP PELAPOR/PELANGGAN: 081779212408\\nPERMASALAHAN PELAPOR/PELANGGAN: TIDAK DAPAT MELAKUKAN PENUKARAN BATERAI\\nLOKASI UNIT SPBKLU : UP3 PONDOK KOPI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NADA.LC",
                    "waktu_lapor": "01/02/2023 07:23:45",
                    "waktu_recovery": "01/02/2023 07:38:50",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100849",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51460,
                    "nama_ulp": "ULP NGANJUK",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurul seli zuliati",
                    "alamat_pelapor": "DN WATUKANDANG No. RT.001 RW.01 WATUKANDAN",
                    "no_telp_pelapor": "6282139054357",
                    "keterangan_pelapor": "tidak bisa diisi ulang pulsa listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:24:44",
                    "waktu_recovery": "01/02/2023 08:22:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100137",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU BRIANA",
                    "alamat_pelapor": "JL TAMAN  NO 0 DN PESANTREN PAITON     RT-3  RW-2 DS PAITON KEC PAITON KAB PROBOLINGGO // DEKAT MASJID  ",
                    "no_telp_pelapor": "085232157596",
                    "keterangan_pelapor": "PELANGGAN NOMOR METER 56910505488 KESULITAN PEMBELIAN TOKEN TANGGAL 01/02/2023 DI   PUKUL 01.00 DAN 05.00 DI TEMAPT PEMBELIAN MBANGKING BANK JATIM DAN SHOPEE  DENGAN KETERANGAN TOTAL KWH MELEBIHI BATAS MAKSIMUM. SAAT INI SISA KWH = 28.8KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SUSANA",
                    "waktu_lapor": "01/02/2023 07:26:17",
                    "waktu_recovery": "01/02/2023 07:57:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020100861",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44110,
                    "nama_ulp": "ULP CAKRANEGARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Cokorda Istri Apsari Nugraheni SE",
                    "alamat_pelapor": "DS BATU RUJUNG RT. RW. BT RUJUNG",
                    "no_telp_pelapor": "62817358344",
                    "keterangan_pelapor": "tidak bisa mengisi pulsa token listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:26:55",
                    "waktu_recovery": "01/02/2023 08:07:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100866",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 414,
                    "nama_up3": "UP3 MASOHI",
                    "id_ulp": 41420,
                    "nama_ulp": "ULP PIRU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASREMIN",
                    "alamat_pelapor": "JL OLAS RT 04 BTN KEL LOKKI KEC HUAMUAL, KAB. SERAM BAGIAN BARAT, MALUKU ( ACUAN : DEKAT MUSHOLLA NURUL JATIM )",
                    "no_telp_pelapor": "081245741305",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 18/01/23 PEMBAYARAN BIAYA PROSES PB ( R1MT/900 VA ) DENGAN NO REG 4142012008598. TGL 20/01/23 STATUS AP2T PEREMAJAAN PDL NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUTIA",
                    "waktu_lapor": "01/02/2023 07:27:50",
                    "waktu_recovery": "01/02/2023 08:29:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020100868",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51354,
                    "nama_ulp": "ULP PANDAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "alfi sholim",
                    "alamat_pelapor": "DN KANDANGAN No. RT.003 RW.02 WONOSUNYO",
                    "no_telp_pelapor": "6281515949596",
                    "keterangan_pelapor": "sudah melakukan pemayaran tapi pihak pln ngotot katanya belum bayar...berikut saya lampirkan bukti pembyaran\\n\\nPembayaran REF:0FMS210Z2BC72A04D4F4A5A802E74B4C/513540477654/SATIRIN/R1M/900VA/JAN23/002632-002726/Rp144026/Adm2500 SUKSES CallCenter:123 JumlahBayar Rp:143526",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:27:55",
                    "waktu_recovery": "01/02/2023 07:43:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Bayar"
                },
                {
                    "no_laporan": "K5423020100869",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "PR PURI RANGKAPAN JAYA RT-6 / RW-1 BLOK S 25 JL BALAI DESA KEL RANGKAPAN JAYA KEC PANCORAN MAS KOTA DEPOK .ACUAN LOKASI DEKAT  TOL PINTU MASUK SAWANGAN BARU ",
                    "no_telp_pelapor": "087746445987",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN.YBS TIDAK BISA MELAKUKAN PEMBELIA TOKEN DIKARENAKAN BLOKING PEMBELIAN NAMUN  DATA PADA AP2T TIDAK TERTERA NO REGISTER YANG SUDAH JATUH TEMPO ( PTL PADAM DAN ID PEL.538712667156)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EVI_KURNIASIH",
                    "waktu_lapor": "01/02/2023 07:28:24",
                    "waktu_recovery": "01/02/2023 07:59:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020100870",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52200,
                    "nama_up3": "UP3 PURWOKERTO",
                    "id_ulp": 52203,
                    "nama_ulp": "ULP PURBALINGGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "saino",
                    "alamat_pelapor": "DS WIRASANA No. RT.1 RW.3 WIRASANA-P",
                    "no_telp_pelapor": "6287881196803",
                    "keterangan_pelapor": "Sebulan yg lalu meteran listrik mengalami masalah, shngga dri pihak PLN mengelos kan meteran, tpi sampai skrg lom d ganti juga meteran nya, mohon d tindak lanjuti",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:28:30",
                    "waktu_recovery": "01/02/2023 07:42:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020100873",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32400,
                    "nama_up3": "UP3 PINRANG",
                    "id_ulp": 32430,
                    "nama_ulp": "ULP PEKKABATA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yusri",
                    "alamat_pelapor": "KP P KALUPPANG No.0 RT.0 RW.1 MASSEWAE",
                    "no_telp_pelapor": "6285827682483",
                    "keterangan_pelapor": "Token gagal, belakang mesjid Al Irsyad dekat tower",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:28:58",
                    "waktu_recovery": "01/02/2023 10:28:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100875",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "isi token gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:29:13",
                    "waktu_recovery": "01/02/2023 08:23:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100878",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52303,
                    "nama_ulp": "ULP SEMARANG TIMUR",
                    "idpel_nometer": "496923",
                    "nama_pelapor": "BP MAULANA",
                    "alamat_pelapor": "JL. JOLOTUNDO RT 5 RW 2 GANG IX NO. 26, KEL. SAMBIREJO, KEC. GAYAMSARI, KOTA SEMARANG, JAWA TENGAH, 50166",
                    "no_telp_pelapor": "089616807199",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI SURONO MENJADI MA'RUF FAISAL. DENGAN NO. KTP PEMILIK 3374050808700001 AN. MA'RUF FAISAL. SERTA NO. KTP DIBERI KUASA 3374051301010004 AN. MAULANA MA'RUF PEMOHON MENGAKU SEBAGAI DIBERI KUASA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHMADI.LC",
                    "waktu_lapor": "01/02/2023 07:29:46",
                    "waktu_recovery": "01/02/2023 08:47:26",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Ubah Nama"
                },
                {
                    "no_laporan": "K5423020100881",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuli",
                    "alamat_pelapor": "JL DS PEKAYON JAYA BL No.0 RT.4",
                    "no_telp_pelapor": "6285959036345",
                    "keterangan_pelapor": "saya ingin tanya pemakaian kwh di tempat saya tagihannya sekarang diatas 250 000 terus .. semantara Rumah dalam keadaan kosong tidak beepenghuni .. listrik yg di pakai hanya di garasi dan di ruang tengah saja . \\n\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:30:13",
                    "waktu_recovery": "01/02/2023 09:43:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100888",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Susilo",
                    "alamat_pelapor": "JL KRAMAT LONTAR GG III No.69 RT.4 RW.1 PESEBAN",
                    "no_telp_pelapor": "6282245133000",
                    "keterangan_pelapor": "Pembelian Token Listrik gagal input di meteran",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:32:58",
                    "waktu_recovery": "01/02/2023 11:11:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5323020100064",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 540,
                    "nama_up3": "UP3 GARUT",
                    "id_ulp": 53286,
                    "nama_ulp": "ULP CIBATU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJANG",
                    "alamat_pelapor": "JL KP PADASUKA NO 0  RT 2/5 KEL SITU SAUR KEC KARANG PAWITAN ACUAN : DEKAT MASJID BABU SALAM ",
                    "no_telp_pelapor": "082262184826",
                    "keterangan_pelapor": "PERMOHONAN PERPINDAHAN KWH METER DIKARENAKAN LOKASI SEDANG DILAKUKAN RENOVASI BANGUNAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.SALSABILA",
                    "waktu_lapor": "01/02/2023 07:36:27",
                    "waktu_recovery": "01/02/2023 07:50:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100905",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "aman",
                    "alamat_pelapor": "KK BOGOR ASRI AB1 No.0 RT.000 RW.00 CIBINONG",
                    "no_telp_pelapor": "6289670021801",
                    "keterangan_pelapor": "mhon maaf kepada pihak PLN Bogor timur\\ntolong segera di pasang untuk pergantian kWh meter atas nama SMA NEGRI 3 CIBINONG\\nKARNA PIHAK SEKOLAH INGIN SECEPATNYA DI GANTI .\\n\\nTOLONG SECEPATNYA\\n\\nTERIMA KASIH ..",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:36:23",
                    "waktu_recovery": "01/02/2023 07:41:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100907",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32111,
                    "nama_ulp": "ULP PANAKKUKANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardi Ardi",
                    "alamat_pelapor": "JL ASPOL PANAIKANG BLOK G No.",
                    "no_telp_pelapor": "6281244447774",
                    "keterangan_pelapor": "gagal isi voucher pulsa. nomor kwh dan nomor voucher sudah benar",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:36:31",
                    "waktu_recovery": "01/02/2023 09:56:40",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100908",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Ikhwan",
                    "alamat_pelapor": "JL IR SUTAMI GUD 39 H No.006",
                    "no_telp_pelapor": "6285172326001",
                    "keterangan_pelapor": "request tagihan bulan mei, juni & juli",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:36:44",
                    "waktu_recovery": "01/02/2023 08:38:06",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100909",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51140,
                    "nama_ulp": "ULP DARMO PERMAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUCHAMAD FATHONY",
                    "alamat_pelapor": "JL MANUKAN REJO 10 BLOK 4E No.16 RT.3 RW.6 MANUKAN",
                    "no_telp_pelapor": "62818300358",
                    "keterangan_pelapor": "no idpel ganti?dulu 86001378081 sekarang berubah sudah saya belikan token gak bisa di input, gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:36:47",
                    "waktu_recovery": "01/02/2023 08:03:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020100149",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53731,
                    "nama_ulp": "ULP MEDAN SATRIA",
                    "idpel_nometer": "0000000000000001492327",
                    "nama_pelapor": "BP TANTO",
                    "alamat_pelapor": "KK VILA MAS INDAH BLOK C9 NO 16 JL SUNGA ROKAN RT 3 RW 15 KEL HARAPAN BARU KEC BEKASI UTARA KOTA BEKASI/ DEKAT TK ARDIKA JAYA",
                    "no_telp_pelapor": "085217168624",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 BESERTA BK TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI. PELANGGAN KONFIRMASI BELUM MELAKUKAN PEMBAYARAN TAGIHAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS, JADI PADA WAKTU MEMBAYAR TAGIHAN YANG KELUAR HANYA TAGIHAN BULAN FEBRUARI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ASTUTIK",
                    "waktu_lapor": "01/02/2023 07:36:58",
                    "waktu_recovery": "01/02/2023 09:35:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100911",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53853,
                    "nama_ulp": "ULP JASINGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "melani tri s",
                    "alamat_pelapor": "KP CILAME No.0 RT.2 RW.1 SUKAMAJU",
                    "no_telp_pelapor": "6285719507769",
                    "keterangan_pelapor": "udh tgl 1 diisi masih ga bisa, melebihi kwh terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:36:58",
                    "waktu_recovery": "01/02/2023 08:43:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100919",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Winanta Putri",
                    "alamat_pelapor": "KP RAWA LUMBU No. RT.2 RW.10 BOJONG RAW",
                    "no_telp_pelapor": "6282291090715",
                    "keterangan_pelapor": "token listrik tidak bisa di isi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:38:06",
                    "waktu_recovery": "01/02/2023 10:59:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100920",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12400,
                    "nama_up3": "UP3 PADANG SIDIMPUAN",
                    "id_ulp": 12401,
                    "nama_ulp": "ULP SIDIMPUAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suci Ria",
                    "alamat_pelapor": "DS BATUNADUA - HAPINIS No.0 PSP BTNDA",
                    "no_telp_pelapor": "6283825390729",
                    "keterangan_pelapor": "token tidak bisa diisi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:38:25",
                    "waktu_recovery": "01/02/2023 08:43:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100921",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 431,
                    "nama_up3": "UP3 KUPANG",
                    "id_ulp": 43100,
                    "nama_ulp": "ULP KUPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "paulus safrodan",
                    "alamat_pelapor": "JL H R KOROH/OELOMIN No.0 RT.8 RW.3 NEKAMESE",
                    "no_telp_pelapor": "6281353886801",
                    "keterangan_pelapor": "saya kemarin melakukan pengisian pulsa dari credivo 50rb tetapi tidak keluar nomor tokennya di menu kelistrikan mohon bantuannya ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:38:40",
                    "waktu_recovery": "01/02/2023 07:59:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100927",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53841,
                    "nama_ulp": "ULP BOGOR BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LELA ROHMAYATI",
                    "alamat_pelapor": "KP BOJONG LEBAK RT 01 RW 08, BOJONG, KEMANG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "082112471965",
                    "keterangan_pelapor": "TERKAIT K5223011901703 TGL 07/12/2022 PROSES PB R1MT/ 900 VA MELALUI PLN MOBILE DENGAN NOMOR AGENDA 538419912212075916. TGL 07/12/2022 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WELINDA.LC",
                    "waktu_lapor": "01/02/2023 07:39:27",
                    "waktu_recovery": "01/02/2023 08:44:23",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020100929",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Madrid Pratama",
                    "alamat_pelapor": "JL PEDATI No.0 RT.004 RW.01 DPK 2 TGH",
                    "no_telp_pelapor": "6289525739326",
                    "keterangan_pelapor": "tegangan listrik dirumah saya turun, lampu dirumah saya kedap kedip semua",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:39:31",
                    "waktu_recovery": "01/02/2023 07:59:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100939",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53711,
                    "nama_ulp": "ULP BEKASI KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "rhomadhon",
                    "alamat_pelapor": "KP DUA RATUS No. RT.4 RW.2",
                    "no_telp_pelapor": "6287837155077",
                    "keterangan_pelapor": "no strum token tidak bisa bisa masuk atau gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:40:50",
                    "waktu_recovery": "01/02/2023 09:33:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100947",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 145,
                    "nama_up3": "UP3 JEMBER",
                    "id_ulp": 51603,
                    "nama_ulp": "ULP KALISAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Diki Asbullah",
                    "alamat_pelapor": "Dusung Lengkong toko DS.Mrawan Kec.Mayang Kab.Jember",
                    "no_telp_pelapor": "6282140670370",
                    "keterangan_pelapor": "saya mau isi pulsa token listrik saya kenapa tidak bisa pak? tulisannya kWh melebihi batas.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:41:58",
                    "waktu_recovery": "01/02/2023 09:27:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020100951",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "sabilun",
                    "alamat_pelapor": "DN GUNUNG TALO RT. RW. RARANG SEL",
                    "no_telp_pelapor": "6285904510152",
                    "keterangan_pelapor": "ndak bisa di masukkan pulsanya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:42:39",
                    "waktu_recovery": "01/02/2023 08:57:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100952",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU HASNA ",
                    "alamat_pelapor": "JL KAYU MANIS 7 GG JARAK RT. 10/ 05 NO. 18 KEL. KAYU MANIS KEC. MARAMAN KOTA JAKTIM (DEPAN MASJID JAMI AL IKHKAS) ",
                    "no_telp_pelapor": "082184862778",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK BULAN JANUARI 2023 SERTA BK TELAH DILUNASI, MOHON PTL SEGERA DISAMBUNG KEMBALI. PELANGGAN LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 07.45 01/02/23 LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 07.51 01/02/23",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVA_I",
                    "waktu_lapor": "01/02/2023 07:42:48",
                    "waktu_recovery": "01/02/2023 11:09:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020100953",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51303,
                    "nama_ulp": "ULP BATU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:42:54",
                    "waktu_recovery": "01/02/2023 08:55:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020100956",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU  ZAINAL",
                    "alamat_pelapor": "PR TAMAN PERMATA  CIKARANG  BLOK M  NO 8    KEL KARANG SENTOSA KEC KARANG BAHAGIA KAB BEKASI JABAR ACUAN MESJID ",
                    "no_telp_pelapor": "082114277911",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA.TGL 29/1/23  PELANGGAN DENGAN ID METER 14261095617 ADA PROSES PERGANTIAN KWH METER DIKARENAKAN APP PRABAYAR ERROR , PERGANTIAN YANG DILAKUKAN OLEH PETUGAS, PELANGGAN MEMILIKI SISA KWH METER DI ID METER LAMA SEBESAR RP.200.000  KWH  MOHON  DAPAT DIKONVERSIKAN KE ID METER BARU 14456485292",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AZMINA",
                    "waktu_lapor": "01/02/2023 07:43:31",
                    "waktu_recovery": "01/02/2023 09:01:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020100963",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh.aksan",
                    "alamat_pelapor": "PR RAIHAN PRATAMA RES E No.38",
                    "no_telp_pelapor": "6285398215164",
                    "keterangan_pelapor": "assalamualaikum, pagi ini saya mau menanyakan terkait token listrik yang saya beli melalui aplikasi internet banking ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:44:31",
                    "waktu_recovery": "01/02/2023 08:40:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100964",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53559,
                    "nama_ulp": "ULP BANDUNG UTARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Galih Mahardika",
                    "alamat_pelapor": "KP CIPICUNG HILIR No.381 RT.6 RW.2 CIUMBULEUI",
                    "no_telp_pelapor": "6285222241015",
                    "keterangan_pelapor": "Tidak bisa isi token.. Sudah dicoba beberapa kali namun tidak bisa diisi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:44:32",
                    "waktu_recovery": "01/02/2023 09:28:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100965",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12805,
                    "nama_ulp": "ULP DENAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIRGO PRATAMA",
                    "alamat_pelapor": "JL JL.PERKASA 1B No.",
                    "no_telp_pelapor": "6287868585908",
                    "keterangan_pelapor": "kwh meter belum terpasang namun status di aplikasi pln mobile sudah nyala dan sudah selesai pemasangan ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:44:33",
                    "waktu_recovery": "01/02/2023 09:12:22",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5523020100104",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU UMI HANIK ",
                    "alamat_pelapor": "JL H BENTONG RT 16 RW 5 KEL JATI KEC PULO GADUNG JAKTIM",
                    "no_telp_pelapor": "6281520453402",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT TERKAIT PELANGGAN BERKEBERATAN DIKENAKAN TAG P2TL DGN NO REG : 5413043043887 ATAS INFO PELANGGAN BUKTI FOTO BANGUNAN YG DISAMPAIKAN KEPADA PELANGGAN ADALAH BUKAN RUMAH PELANGGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ERNA",
                    "waktu_lapor": "01/02/2023 07:44:36",
                    "waktu_recovery": "01/02/2023 17:47:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5423020100971",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sony Harsono Suryanata",
                    "alamat_pelapor": "KP RUMBIA No.0 RT.003 RW.02 KR REJA",
                    "no_telp_pelapor": "6289652303992",
                    "keterangan_pelapor": "Mohon maaf tagihan bulan Januari KWH terhitung kelebihan / tidak sesuai dengan catat meter. kWh bulan desember 35179 dan kemarin catat meter tanggal 25 Januari KWH 35463.\\n\\nTotal pemakaian KWH 284 . tapi kenapa tagihan yang saya lihat tadi pemakaian KWH di angka 325 itu acuannya dari mana angka 325 KWh? mohon koreksinya terimakasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:45:22",
                    "waktu_recovery": "01/02/2023 09:46:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020100975",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOTO",
                    "alamat_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2 JL - RT 0 RW 0 KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "no_telp_pelapor": "081355124578",
                    "keterangan_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2 JL - RT 0 RW 0 KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RAHMAT_S.CBC",
                    "waktu_lapor": "01/02/2023 07:45:55",
                    "waktu_recovery": "01/02/2023 08:41:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100977",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51780,
                    "nama_ulp": "ULP WARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akhmad Fausi",
                    "alamat_pelapor": "DN PANDIYAN No.1 RT.2 RW.2",
                    "no_telp_pelapor": "628192264553",
                    "keterangan_pelapor": "tidak bisa memasukkan nomer token.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:46:07",
                    "waktu_recovery": "01/02/2023 08:20:06",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020100978",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "agustina nurdiawati",
                    "alamat_pelapor": "Jl. Jt. Kramat No.74A",
                    "no_telp_pelapor": "6281280823730",
                    "keterangan_pelapor": "saat mengisi token ada tulisan gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:46:07",
                    "waktu_recovery": "01/02/2023 08:21:13",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100979",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12700,
                    "nama_up3": "UP3 NIAS",
                    "id_ulp": 12712,
                    "nama_ulp": "ULP NIAS BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asrani Zega.",
                    "alamat_pelapor": "jl.perumahan syalom kec sirombu ",
                    "no_telp_pelapor": "6282168530826",
                    "keterangan_pelapor": "padam satu rumah.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:46:20",
                    "waktu_recovery": "01/02/2023 07:57:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5523020100106",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 11,
                    "nama_up3": "UP3 JATINEGARA",
                    "id_ulp": 54410,
                    "nama_ulp": "UP3 JATINEGARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YATI",
                    "alamat_pelapor": "JL CIPINANG PULO NO 19 RT-2 / RW-12 KEL CINPINANG BESAR UTARA KEC JATI NEGARA KOTA JAKARTA TIMUR LOKASI : DARI TOKO UNGU KE KIRI ",
                    "no_telp_pelapor": "6281808089500",
                    "keterangan_pelapor": "TGL 30/01/2023. PELANGGAN MELAPORKAN APP BLANK DENGAN NO PENGADUAN G5523012901109. DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : -, NO.METER LAMA : 14236842259 NO.METER BARU : 56226061077",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.EVA",
                    "waktu_lapor": "01/02/2023 07:46:22",
                    "waktu_recovery": "01/02/2023 10:27:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020100985",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53311,
                    "nama_ulp": "ULP CIREBON KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "selviyana",
                    "alamat_pelapor": "Jl. Gn. Agung II No.210",
                    "no_telp_pelapor": "6281548882995",
                    "keterangan_pelapor": "ka listrik saya mahal bgt pdhl saya bulan ga dirumah apakah bisa dikomplen dan diganti krna kwhnya ini fotonya, pas tgl 26 saya ke crb dan itu sudah ada petugas pln yg foto kerumah tp trnyata kejadian bgni",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:47:26",
                    "waktu_recovery": "01/02/2023 08:59:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020100986",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Jl. Raya Pemda Tigaraksa Kav AN 34 No 6 RT 05 RW 03 Kel Kadu Agung Kec Tigaraksa Kab Tangerang Banten ",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:47:44",
                    "waktu_recovery": "01/02/2023 08:00:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101002",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17180,
                    "nama_ulp": "ULP TELUK BETUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Anna Sophia",
                    "alamat_pelapor": "jl ikan tembakang no 2 a",
                    "no_telp_pelapor": "6282185962816",
                    "keterangan_pelapor": "Mau mengubah meteran listrik ke sistem token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:49:21",
                    "waktu_recovery": "01/02/2023 08:11:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020101003",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31220,
                    "nama_ulp": "ULP KAMONJI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yani Dewanto",
                    "alamat_pelapor": "Laundry kita",
                    "no_telp_pelapor": "6281273989799",
                    "keterangan_pelapor": "isi voucher selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:49:29",
                    "waktu_recovery": "01/02/2023 09:03:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101010",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR PESONA SWHADARMA RES BLOK.A NO 7 JALUR 1 KEL BEDAHAN KEC SAWANGAN KOTA DEPOK JABAR ",
                    "no_telp_pelapor": "082125920870",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 32172940432 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23.SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 70 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.HUSNI",
                    "waktu_lapor": "01/02/2023 07:50:31",
                    "waktu_recovery": "01/02/2023 10:02:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020101011",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DWI ",
                    "alamat_pelapor": "PERUM VILLA TANAH BARU JL PALAKALI BLOK E NO 7 RT 10/11 KEL TANAH BARU KEC BEJI KOTA DEPOK (DEKAT SEKOLAH IZZATI DAN DEPAN KANTOR KELURAHAN)",
                    "no_telp_pelapor": "02177206143",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA TGL 31/01/23 PELANGGAN MELAKUKAN TRANSAKSI PEMBELIAN TOKEN SEBESAR RP 200.000,- DENGAN NO TOKEN ( 5550 6493 2066 4209 6974  ) DAN RP 100.000 NO TOKEN ( 6465 9551 9301 8218 7201 ) DAN SAAT DIINPUT KE APP PRABAYAR TERTERA REJECT. SISA = 55 KWH. SETEMPAT TERDAPAT KOLAM IKAN DATA PADA P2APST TERDAPAT PERUBAHAN ID METER DARI 14025896870 MENJADI 45105241744 PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR K5423013109425 DAN K5423013109987 STATUS SELESAI. PELANGGAN TIDAK KONFIRMASI 1X6 JAM.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "01/02/2023 07:50:41",
                    "waktu_recovery": "01/02/2023 08:50:08",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101012",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 154,
                    "nama_up3": "UP3 SITUBONDO",
                    "id_ulp": 51651,
                    "nama_ulp": "ULP BESUKI",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad hosen",
                    "alamat_pelapor": "gebang selatan ",
                    "no_telp_pelapor": "6285274394718",
                    "keterangan_pelapor": "total kwh melebihi batas\\npadahal sudah awal bulan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:50:42",
                    "waktu_recovery": "01/02/2023 08:07:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101014",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU UCI ",
                    "alamat_pelapor": "JL PERMAI 3 BLOK B 1 NO 16 KOMP BAHAGIA PERMAI  KEL JAKASAMPURNA KEC BEKASI BARAT KOTA BEKASI ACUAN : DEKAT MASJID ASAFIAH ",
                    "no_telp_pelapor": "088296177761",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BANK SUMUT . PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVA_I",
                    "waktu_lapor": "01/02/2023 07:50:53",
                    "waktu_recovery": "01/02/2023 09:59:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020101016",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "isnawam",
                    "alamat_pelapor": "DN SOROPADAN No.0 RT.0 RW.0 CONDONG CT",
                    "no_telp_pelapor": "6283840421676",
                    "keterangan_pelapor": "mohon pengajuan turun daya ke 5500 va",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:51:16",
                    "waktu_recovery": "01/02/2023 11:50:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5323020100071",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SANDI",
                    "alamat_pelapor": "JL RE MARTADINATA (STIKES MITRA KENCANA ) NO 142 RT 0/0 KEL CIPEDES KEC CIPEDES KOTA TASIKMALAYA",
                    "no_telp_pelapor": "0265339772",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43. NO TOKEN 17411014552406441062. KONDISI PTL MENYALA. SISA STROOM 351 KWH NO METER 14211325593",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.WIDA",
                    "waktu_lapor": "01/02/2023 07:51:29",
                    "waktu_recovery": "01/02/2023 08:01:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100113",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53872,
                    "nama_ulp": "ULP CIBINONG",
                    "idpel_nometer": "000000000000000003432256",
                    "nama_pelapor": "BP CHRISTIAN ",
                    "alamat_pelapor": "PR PERMATA CIMANGGIS BLOK E5 NO  12  RT-001 / RW-05 JL- KEL CILANGKAP KEC TAPOS KOTA DEPOK / DEKAT SEKOLAH TRITURA",
                    "no_telp_pelapor": "08111540922",
                    "keterangan_pelapor": "PTL DISAMBUNG LANGSUNG OLEH  PETUGAS KARENA GANGGUAN MCB APP BANYAK SEMUT SEJAK TANGGAL 22/01/2023 MENDAPAT  BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH TIDAK DIHUNI. PELANGGAN KECEWA DENGAN PETUGAS KARENA DIHUBUNGI TIDAK DIBALAS.PELANGGAN HARD KOMPLAIN\\nTERKAIT NO LAPOR : K5123012700084",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ERNA",
                    "waktu_lapor": "01/02/2023 07:51:56",
                    "waktu_recovery": "01/02/2023 09:22:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020101020",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "",
                    "nama_pelapor": "suci murni asih",
                    "alamat_pelapor": "Jl. Medayu Utara XXX No.60",
                    "no_telp_pelapor": "6285215166823",
                    "keterangan_pelapor": "token dimasukkan tapi tidak bisa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:52:26",
                    "waktu_recovery": "01/02/2023 08:03:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101028",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12001,
                    "nama_ulp": "ULP MEDAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Boby siswanto",
                    "alamat_pelapor": "JL SIBOLANGIT NO.15",
                    "no_telp_pelapor": "6281260041564",
                    "keterangan_pelapor": "selamat pagi bapak/ibu pimpinan. \\nperihal dengan adanya aturan baru swacam, \\nkami sebagai pelanggan kenapa tidak ada pemberitahuan terlebih dahulu... \\njadi pembyaran untuk bulan ini gimana y? ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:53:26",
                    "waktu_recovery": "01/02/2023 08:52:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101029",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14130,
                    "nama_ulp": "ULP AMPERA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adi Ardiansyah",
                    "alamat_pelapor": "DS PANGKALAN GELEBEK SAKO",
                    "no_telp_pelapor": "6281379336059",
                    "keterangan_pelapor": "Tunggakan SDH di bayar bulan Januari.  Tolong pasangkan kembali meteran yg di ambil kmren",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:53:27",
                    "waktu_recovery": "01/02/2023 12:55:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100077",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "142826",
                    "nama_pelapor": "IBU RISA ",
                    "alamat_pelapor": "JL H B BAPING GG DAMAI NO 57  RT-14 / RW-4 KEL SUSUKAN KEC CIRACAS KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "6285776902664",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423013100475,  TGL 31/01/23 TUNGGAKAN REK BULAN JANUARI 23. TELAH DILUNASI MELALUI ALFAMART. PTL MINTA SEGERA DISAMBUNG. TERKAIT NO LAPOR K3223013100485",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DETY",
                    "waktu_lapor": "01/02/2023 07:54:54",
                    "waktu_recovery": "01/02/2023 09:34:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020101041",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "I MADE SAREG",
                    "alamat_pelapor": "JL WARAKAS 6 RT 5/14",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:54:47",
                    "waktu_recovery": "01/02/2023 08:13:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101046",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13102,
                    "nama_ulp": "ULP TABING",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NAVAL",
                    "alamat_pelapor": "MTSN 3 KOTA PADANG, JL. KAMBOJA, RT/RW 00, KELURAHAN KOTO PANJANG IKUR KOTO, KECATAMAN KOTO TANGAH, KOTA PADANG, PROVINSI SUMBAR",
                    "no_telp_pelapor": "081277988580",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 31/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP ERROR. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 32 KWH DAN PEMBELIAN TGL.27/01/2023 SEBESAR RP. 100.000,- DENGAN NO TOKEN 30424524207665598957 YANG BELUM DIINPUT PADA APP LAMA (14037873701). MOHON DAPAT DIKONVERSI KE APP BARU (50002623853).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ERNIZA.LC",
                    "waktu_lapor": "01/02/2023 07:55:33",
                    "waktu_recovery": "01/02/2023 09:12:08",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020101051",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "LULU FAELASUFA",
                    "alamat_pelapor": "KP BEND MELAYU RT.7 RW.1 TUGU SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:56:12",
                    "waktu_recovery": "01/02/2023 08:13:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101052",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUPRIANTO",
                    "alamat_pelapor": "KP PADURENAN JL.GANIF GG.REBAN NO.185 RT.1 RW.1 KEL PADURENAN  KEC.MUSTIKA JAYA BEKASI ACUAN BELAKANG TK CAHAYA",
                    "no_telp_pelapor": "081282307626",
                    "keterangan_pelapor": "APP TERTERA PRIKSA SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 15,72 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RAHMAT_S.CBC",
                    "waktu_lapor": "01/02/2023 07:56:41",
                    "waktu_recovery": "01/02/2023 10:23:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101055",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "AIM SUPRIYADI",
                    "alamat_pelapor": "JL WARAKAS 1 GG 21 No.129 RT.3 RW.8 PAPANGGO",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:56:42",
                    "waktu_recovery": "01/02/2023 08:13:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101058",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12700,
                    "nama_up3": "UP3 NIAS",
                    "id_ulp": 12710,
                    "nama_ulp": "ULP GUNUNG SITOLI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ga Ciwi_/GELIATO ZALUKHU",
                    "alamat_pelapor": "JL DS, SIHENE'ASI, SIHENE'ASI, LAHEWA, KAB. NIAS UTARA, SUMATERA UTARA",
                    "no_telp_pelapor": "082361725515",
                    "keterangan_pelapor": "TERKAIT K5423013101374. TGL 09/01/23 PROSES PB (R1T/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 1271012049154. BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PDL AWAL",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.CHINTIA_M.SM",
                    "waktu_lapor": "01/02/2023 07:56:57",
                    "waktu_recovery": "01/02/2023 11:39:01",
                    "jumlah_lapor": 1,
                    "media": "Facebook",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101062",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "TOMMY JOSEF KINDANGEN",
                    "alamat_pelapor": "JL JATI RAYA NO. 7 RT 09/09 No. SUNGAI BAM",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:57:08",
                    "waktu_recovery": "01/02/2023 08:13:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101065",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADITHYA VIRYANATA",
                    "alamat_pelapor": "JL DANAU CINCIN BL B No.10 RT.0 RW.0 PAPANGGO",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:57:35",
                    "waktu_recovery": "01/02/2023 08:14:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101068",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "RODIAH MUKTAR",
                    "alamat_pelapor": "KP TANAH MERAH ATAS No.0 RT.2 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:57:59",
                    "waktu_recovery": "01/02/2023 08:14:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101069",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "vica",
                    "alamat_pelapor": "Cluster panorama cibodas blok B No 4",
                    "no_telp_pelapor": "628128620390",
                    "keterangan_pelapor": "tagihan tdk sesuai dgn lapor mater yg saya laporkan ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:58:04",
                    "waktu_recovery": "01/02/2023 10:01:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020101074",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROSADA ULI SIMATUPANG",
                    "alamat_pelapor": "JL SWASEMBADA TMR VII No.39 RT.8 RW.10 KB BWG",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info promo tambah daya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:58:26",
                    "waktu_recovery": "01/02/2023 08:14:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101077",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "1946",
                    "nama_pelapor": "IBU CANDRA ",
                    "alamat_pelapor": "JL SAKURA NO.126C RT-4 / RW-7, KEL CILANDAK BARAT, KEC CILANDAK, KOTA JAKARTA SELATAN ",
                    "no_telp_pelapor": "0215710441",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 16 KWH. NO TOKEN 32511226649995543994, 63703985277663986383, 36960067731456497715, DAN  37938304266022756725",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MARIA_M",
                    "waktu_lapor": "01/02/2023 07:58:30",
                    "waktu_recovery": "01/02/2023 09:30:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101082",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 318,
                    "nama_up3": "UP3 SANGGAU",
                    "id_ulp": 21300,
                    "nama_ulp": "ULP SANGGAU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Paulus Emigo",
                    "alamat_pelapor": "kantor pertanian kecamatan toba",
                    "no_telp_pelapor": "6285246988401",
                    "keterangan_pelapor": "pengisian token gagal sudah diulangi tetap keterangan gagal mohon solusinya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:59:01",
                    "waktu_recovery": "01/02/2023 09:37:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101083",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53702,
                    "nama_ulp": "ULP CIBITUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "eviana ratnasari",
                    "alamat_pelapor": "jl. dahlia 10 blok i10 no.2 rt.001 rw.19 kirana cibitung",
                    "no_telp_pelapor": "6289638864592",
                    "keterangan_pelapor": "tagihan melebihi stand meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:59:04",
                    "waktu_recovery": "01/02/2023 08:26:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020101084",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "UMI SALAMAH",
                    "alamat_pelapor": "JL TANAH MERAH No.0 RT.5 RW.7 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:59:05",
                    "waktu_recovery": "01/02/2023 08:14:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101087",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "ONA TARYANAH",
                    "alamat_pelapor": "JL JL BENDUNGAN DEMPE No.0",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 07:59:23",
                    "waktu_recovery": "01/02/2023 08:14:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101091",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "KHO SOEI KIAT",
                    "alamat_pelapor": "JL SUNTER HIJAU 2 SC No.0",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:00:22",
                    "waktu_recovery": "01/02/2023 08:14:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101092",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. HARUN APRASYIED",
                    "alamat_pelapor": "JL PERJUANGAN RAYA KP TNH MERAH No.0 RT.5 RW.7 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:00:31",
                    "waktu_recovery": "01/02/2023 08:17:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101093",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "107046",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "KK TAMAN MODERNLAND BLOK D-2 NO 29 RT-/- JL DAHLIA 2 KEL UJUNG MENTENG KEC - KOTA JAKTIM // LULU SUPERMARKET / SEKOLAH SANG TIMUR ",
                    "no_telp_pelapor": "081211721495",
                    "keterangan_pelapor": "MOHN PERIKSA APP PASCABAYAR, BEBERAPA HARI YANG LALU PETUGAS DATANG MENGINFORMASIKAN ANGKA COUNTER TIDAK BEROPERASI SEJAK DES 22 MESKIPUN ADA PEMAKAIAN ELEKTRONIK. YBS TIDAK MENGETAHUI ST APP. PTL TIDAK PADAM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SEPTI_NILA",
                    "waktu_lapor": "01/02/2023 08:00:45",
                    "waktu_recovery": "01/02/2023 09:00:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101095",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51304,
                    "nama_ulp": "ULP SINGOSARI",
                    "idpel_nometer": "",
                    "nama_pelapor": "novan surya",
                    "alamat_pelapor": "KK THE IRIS GARDEN KAV 9 No.0 RT.00 RW.00 KARANGLO",
                    "no_telp_pelapor": "6285954437414",
                    "keterangan_pelapor": "ngisi token kena reject terus padahal kode benar LAPORAN DI ALIKAN KE NO LAPOR G5123020100338.CC.51.ROSITA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:00:49",
                    "waktu_recovery": "01/02/2023 09:08:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101098",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18140,
                    "nama_ulp": "ULP PANAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "Linda afriani",
                    "alamat_pelapor": "PR EKA TUNGGAL REGENSI BLOK B1- 04 No.0 RT.0 RW.0 SIALANGMUN",
                    "no_telp_pelapor": "6285311187164",
                    "keterangan_pelapor": "saya beli token pas dimasukan tak bisa trus angka ny ilang",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:01:09",
                    "waktu_recovery": "01/02/2023 10:55:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101102",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUYADI",
                    "alamat_pelapor": "KP TANAH MERAH RT.6 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:01:17",
                    "waktu_recovery": "01/02/2023 08:17:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101104",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Ruko BlossomVille No W02/09R RT 01 RW 04 Kel Mekar Bakti Kec Panongan Kab Tangerang Banten ",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "No Registrasi 5664012251333. Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:01:46",
                    "waktu_recovery": "01/02/2023 09:12:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020101107",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irviani Mangeta",
                    "alamat_pelapor": "Btn Bulurokeng Permai F4 No.15",
                    "no_telp_pelapor": "62895412125474",
                    "keterangan_pelapor": "Ini mau tanya ibu, mohon solusinya, nomor token listrik tdak mau masuk d meteran. Sdh brapa kali d kasih masuk tpii tidak mau",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:02:02",
                    "waktu_recovery": "01/02/2023 08:37:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101108",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "M BAHAR",
                    "alamat_pelapor": "JL JL WARAKAS E GG 4/ No.78 RT.0 RW.9",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:02:12",
                    "waktu_recovery": "01/02/2023 08:17:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101109",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22120,
                    "nama_ulp": "ULP BANJARBARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khairun Naimah",
                    "alamat_pelapor": "komplek musatika indah no. 38",
                    "no_telp_pelapor": "628991125206",
                    "keterangan_pelapor": "gagal memasukkan kode token baru",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:02:12",
                    "waktu_recovery": "01/02/2023 09:04:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101111",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12500,
                    "nama_up3": "UP3 RANTAU PRAPAT",
                    "id_ulp": 12501,
                    "nama_ulp": "ULP RANTAU KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tengku Febriandri Perdana",
                    "alamat_pelapor": "JL PARDAMEAN",
                    "no_telp_pelapor": "6285270998018",
                    "keterangan_pelapor": "Total tagihan tidak sesuai dengan data di meteran",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:02:30",
                    "waktu_recovery": "01/02/2023 08:58:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101112",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutrisno Sinyo",
                    "alamat_pelapor": "KP CIJATI TONGGOH No.0 RT.004 RW.02 CIJATI",
                    "no_telp_pelapor": "6285214105303",
                    "keterangan_pelapor": "gak bisa beli pulsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:02:45",
                    "waktu_recovery": "01/02/2023 08:10:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020101117",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "SLAMET",
                    "alamat_pelapor": "KP TANAH MERAH ATAS RT.3 RW.8 RW BDK SLT",
                    "no_telp_pelapor": "62843447312302",
                    "keterangan_pelapor": "Mohon info apa ada biaya untuk ganti meter rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:03:09",
                    "waktu_recovery": "01/02/2023 08:17:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101123",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53811,
                    "nama_ulp": "ULP CIPAYUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "JL WARU DOYONG DESA WARU DOYONG RT 02/01 KEL CIPAYUNG GIRANG KEC MEGA MENDUNG KAB BOGOR  ",
                    "no_telp_pelapor": "085161484221",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 13/01/2023 PENGAJUAN PROSES PB ( UNTUK PT TOWER SMART FREND ) SEBANYAK 5 UNIT MELALUI APL SETEMPAT, SESUAI INFO PELANGGAN BERKAS SUDAH DISERAHKAN NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.SETEMPAT SUDAH ADA SLO ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.HUSNI",
                    "waktu_lapor": "01/02/2023 08:03:44",
                    "waktu_recovery": "01/02/2023 08:31:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020101124",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51452,
                    "nama_ulp": "ULP MOJOKERTO",
                    "idpel_nometer": "",
                    "nama_pelapor": "TEGUH ARIF AMBARA",
                    "alamat_pelapor": "DN SUMPUT No. RT.1 RW.1 MEDALI",
                    "no_telp_pelapor": "6287780857441",
                    "keterangan_pelapor": "tidak bisa melakukan top up token listrik dikarnakan limit",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:03:36",
                    "waktu_recovery": "01/02/2023 09:43:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101128",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53702,
                    "nama_ulp": "ULP CIBITUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Somantri",
                    "alamat_pelapor": "KP CIBUNTU No.0 RT.002 RW.04 CIBITUNG",
                    "no_telp_pelapor": "6281280595909",
                    "keterangan_pelapor": "pada saat pembelian token di struknya masih tarip R1/1300",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:03:59",
                    "waktu_recovery": "01/02/2023 08:30:01",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Daya Terpasang Tidak Sesuai Daya Kontrak"
                },
                {
                    "no_laporan": "K5423020101130",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "KASIM",
                    "alamat_pelapor": "JL PERJUANGAN RAYA RT.5 RW.7 TUGU SLT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:04:26",
                    "waktu_recovery": "01/02/2023 08:17:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101139",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "FIRMAN SUHARDY",
                    "alamat_pelapor": "JL BENDUNGAN MELAYU GANG AKUR No.34 RT.12 RW.5 TUGU SELT",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:05:17",
                    "waktu_recovery": "01/02/2023 08:17:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101142",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JENIFER",
                    "alamat_pelapor": "JL P.KEM KK RUKO KIMA SQUARE BLOK A1 NO 1 KEL DAYA KEC BIRING KANAYA KOTA MAKASSAR / SETEMPAT BANK BCA ",
                    "no_telp_pelapor": "08111782459",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  44.54 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EPI",
                    "waktu_lapor": "01/02/2023 08:05:44",
                    "waktu_recovery": "01/02/2023 08:37:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101146",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRO ATMODJO",
                    "alamat_pelapor": "JL BLOK K1/21 SUNTER No.0",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:06:07",
                    "waktu_recovery": "01/02/2023 08:17:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101154",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12001,
                    "nama_ulp": "ULP MEDAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendra Leonardy",
                    "alamat_pelapor": "JL MARTAPURA 17",
                    "no_telp_pelapor": "6281361459617",
                    "keterangan_pelapor": "Tagihan 3 bulan terakhir pada rerata sekitar Rp600.000, namun untuk tagihan bulan Februari pada angka Rp1.618.280. Mohon konfirmasinya. Terima kasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:06:39",
                    "waktu_recovery": "01/02/2023 08:52:40",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101155",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "KOHAR SUWANDI",
                    "alamat_pelapor": "JL AGUNG PODOMORO BL No.0 RT.-18",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon dikirimkan nomor token pembelian terakhir ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:06:57",
                    "waktu_recovery": "01/02/2023 08:17:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101158",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "tapirhusen on android",
                    "alamat_pelapor": "PR VILA PAMULANG DH3 No.11 RT.000 RW.00 RENI JAYA",
                    "no_telp_pelapor": "6281295478165",
                    "keterangan_pelapor": "Halo saya mau bertanya, kenapa tagihan saya jauh berbeda dengan catat meter ya? pemakaian tidak sampai segitu harusnya. Terima kasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:07:27",
                    "waktu_recovery": "01/02/2023 10:42:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101159",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitri",
                    "alamat_pelapor": "tempasan",
                    "no_telp_pelapor": "6282339691909",
                    "keterangan_pelapor": "gagal pengisian",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:07:27",
                    "waktu_recovery": "01/02/2023 08:49:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101160",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gus Sanjaya",
                    "alamat_pelapor": "Jl. Barata Jaya XXI No.22",
                    "no_telp_pelapor": "6282228544479",
                    "keterangan_pelapor": "pengisian token gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:07:32",
                    "waktu_recovery": "01/02/2023 11:36:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K2323020100066",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK NUN",
                    "alamat_pelapor": "JL LOKASI NO- RT2/RW4, DESA BALAI PUNGUT, KEC PINGGIR, KAB BENGKALIS // RUMAH KEDUA DARI SMP N 7 PINGGIR (RUMAH PAPAN)",
                    "no_telp_pelapor": "083111604971",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PENYELESAIANNYA, PELANGGAN EX PERGANTIAN APP METER DIKARENAKAN KWH METER RUSAK (G5223012000252), MENGINFORMASIKAN MEMILIKI TOKEN FISIK DGN NO METER LAMA SEBESAR 20K DGN NO TOKEN 58008566169366686083. MOHON DI KONVERSIKAN KE APP METER BARU (NO.METER 86225824787)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.IRMA",
                    "waktu_lapor": "01/02/2023 08:07:55",
                    "waktu_recovery": "01/02/2023 08:31:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101163",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUGIANTO CANDRA",
                    "alamat_pelapor": "JL SUNTER PODOMORO BL D6 No.21 RT.0 RW.0 SUNTER",
                    "no_telp_pelapor": "62833447313306",
                    "keterangan_pelapor": "Mohon info kapan penggantian meter rusak ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:07:47",
                    "waktu_recovery": "01/02/2023 08:18:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101164",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhalisa",
                    "alamat_pelapor": "JL ANTARA RECIDENCE A1/6 No. TAMALANREA",
                    "no_telp_pelapor": "6282399309796",
                    "keterangan_pelapor": "token selalu gagal masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:07:51",
                    "waktu_recovery": "01/02/2023 08:37:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101166",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51181,
                    "nama_ulp": "ULP KRIAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mochamad Rofik Ardiansyah",
                    "alamat_pelapor": "DS SIDORAME No. 0 RT.004 RW.03 KRIAN",
                    "no_telp_pelapor": "6285934732429",
                    "keterangan_pelapor": "pagi..mohon maaf.dari hasil kami telpon di 123.kami minta tolong tanya..stand meter kami kenapa dikenakan angsuran 50.000/sudah 3 bulan ini.sedangkan kami tidak membuat kesalahan.(mohon maaf telpon kami tadi terputus pulsa habis)..mohon bantuan & penjelsanya..agsuran apa sampai kapan..terimakasih pln",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:08:01",
                    "waktu_recovery": "01/02/2023 09:23:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100092",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12001,
                    "nama_ulp": "ULP MEDAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LEO",
                    "alamat_pelapor": "JL. SEI KERA SIMPANG ASAHAN NO124 A RT- RW - KEL PANDAU HILIR KEC MEDAN PERJUANGAN KOTA MEDAN / DEKAT JL THAMRIN ",
                    "no_telp_pelapor": "085262412888",
                    "keterangan_pelapor": "PELANGGAN SEBELUMNYA ADA PELAPORAN 1 BANGUNAN PADAM (/G5123020100179) SUDAH ADA PENANGANAN PETUGAS DAN SUDAH MENYALA NORMAL ,NAMUN INFO DARI PETUGAS BOX YANG ADA DI TIANG TIDAK TERKUNCI YANG MENYEBABKAN ADA PANEL YANG OFF , PELANGGAN MEMINTA BOX TERSEBUT DI KUNCI / DIAMAN KAN . MOHON KONFIRMASI KEPADA PELANGGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.HAMIDAH",
                    "waktu_lapor": "01/02/2023 08:08:10",
                    "waktu_recovery": "01/02/2023 08:52:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020101167",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 543,
                    "nama_up3": "UP3 PURWAKARTA",
                    "id_ulp": 53411,
                    "nama_ulp": "ULP PAMANUKAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "nenk nonk",
                    "alamat_pelapor": "kp gambar jln bojong gambar",
                    "no_telp_pelapor": "6281318568151",
                    "keterangan_pelapor": "saya gak bisa isi token listrik,transaksi nya gagal.tanya kesana kesini kata nya itu udah sampai batas/limit pemakaian,kata nya bisa di isi lagi tgl 1,dan skrg tanggal 1 februari.jam berapa kira2 saya bisa isi/beli token lagi?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:08:06",
                    "waktu_recovery": "01/02/2023 10:13:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100128",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55120,
                    "nama_ulp": "ULP KUTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KANIA",
                    "alamat_pelapor": "JL GIRI PUSPA PR GIRI PUSPA LESTARI NO. F13 BR TAMAN GRIA KEL JIMBARAN KEC KUTA SELATAN KAB BADUNG LOKASI : BELAKANG TAMAN MAKAM MUMBUL ",
                    "no_telp_pelapor": "082342337918",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : SR MELINTANG MENGHALANGI BANGUNAN PELANGGAN (PTL NYALA)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.JAMAL",
                    "waktu_lapor": "01/02/2023 08:08:26",
                    "waktu_recovery": "01/02/2023 08:15:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5523020100131",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52101,
                    "nama_ulp": "ULP KALASAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARI ",
                    "alamat_pelapor": "JL- DN BENDO    NO-  RT-7 / RW-7 KEL GAYAM HARJO KEC PRAMBANAN KAB SLEMAN ",
                    "no_telp_pelapor": "6285718580926",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT  MEMBELI TOKEN  SUDAH DI COBA DI BEBERAPA TEMPAT. SISA KWH : 42 KWH (PTL NYALA )\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.SANTI",
                    "waktu_lapor": "01/02/2023 08:08:49",
                    "waktu_recovery": "01/02/2023 09:01:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020101173",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53231,
                    "nama_ulp": "ULP CIAMIS",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Hernawan",
                    "alamat_pelapor": "JL CISIHUNG No.0 RT.006 RW.10 BJ MENGGER",
                    "no_telp_pelapor": "628885599555",
                    "keterangan_pelapor": "Catat meter padahal tidak digunakan rumah kosong jd 86 meter apa bulan bulan kemaren tdk dicatat meter nya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:09:01",
                    "waktu_recovery": "01/02/2023 08:40:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020101174",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 20,
                    "nama_up3": "UP3 KRAMAT JATI",
                    "id_ulp": 54710,
                    "nama_ulp": "UP3 KRAMAT JATI",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SUBUR",
                    "alamat_pelapor": "JL KOBER BALAI KAMBANG NO 16 RT2/2 KEL BALAI KAMBANG KEC KRAMAT JATI KOTA JAKTIM // BELAKANG GLOBAL ISLAMIC SCHOOL",
                    "no_telp_pelapor": "081285346970",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP KARENA RENOVASI. PEMOHON SEBAGAI PEMILIK PERSIL",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SEPTI_NILA",
                    "waktu_lapor": "01/02/2023 08:09:11",
                    "waktu_recovery": "01/02/2023 08:36:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101177",
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_up3": 422,
                    "nama_up3": "UP3 BIAK",
                    "id_ulp": 42230,
                    "nama_ulp": "ULP YUMDORI",
                    "idpel_nometer": "",
                    "nama_pelapor": "ISAK SAMUEL RUMAKIEK",
                    "alamat_pelapor": "Kobari Jaya",
                    "no_telp_pelapor": "6282248218991",
                    "keterangan_pelapor": "token gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:09:20",
                    "waktu_recovery": "01/02/2023 09:10:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101178",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12500,
                    "nama_up3": "UP3 RANTAU PRAPAT",
                    "id_ulp": 12501,
                    "nama_ulp": "ULP RANTAU KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEO FAHMI",
                    "alamat_pelapor": "JL AEK TAYAS",
                    "no_telp_pelapor": "6282166267079",
                    "keterangan_pelapor": "Tidak bisa mengisi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:09:28",
                    "waktu_recovery": "01/02/2023 09:05:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101180",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22150,
                    "nama_ulp": "ULP MARABAHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riskawati",
                    "alamat_pelapor": "DS ANJIR PASAR LAMA No.0 RT. RW.",
                    "no_telp_pelapor": "6285822203973",
                    "keterangan_pelapor": "tidak bisa mengisi saldo",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:09:56",
                    "waktu_recovery": "01/02/2023 09:28:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020100266",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AGA ",
                    "alamat_pelapor": "JL BAKUNG NO 21/6 RT 29 RW 8 ,KEL  BACIRO, KEC GONDOKUSUMAN, KOTA YOGYAKARTA, DAERAH ISTIMEWA YOGYAKARTA// DI SEBERANG TAMAN ",
                    "no_telp_pelapor": "0274370191",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223012800268 PELANGGAN PENDAFTARAN MIGRASI (DAYA) NO REGISTER : 5210917003779 TOKEN PERDANA LUNAS PADA TANGGAL (21/01/2023.) NAMUN HINGGA SAAT INI BELUM TEREALISASI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SARI",
                    "waktu_lapor": "01/02/2023 08:10:33",
                    "waktu_recovery": "01/02/2023 11:50:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020101186",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Budiyanto",
                    "alamat_pelapor": "PR PESONA KAHURIPAN Q2 No.37 RT.0 RW.0 CIKAHURIPA",
                    "no_telp_pelapor": "6282166190983",
                    "keterangan_pelapor": "tidak bisa di isi plusa total kw melebihi batas maxsimum. PELANGGAN (IBU FETRI / 082166190983) MELAPOR KEMBALI TGL 01/02/2023 PUKUL 8.32 WIB. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. CC.54.MARIA_M",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:10:41",
                    "waktu_recovery": "01/02/2023 10:05:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101188",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52008,
                    "nama_ulp": "ULP CEPU",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VERA ",
                    "alamat_pelapor": "JL MERPATI 1     RT-11 / RW-2 NO. 399 DS BATOKAN  KEC KASIMAN KAB BOJONEGORO JATIM ",
                    "no_telp_pelapor": "082133977239",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56212297446 TIDAK BISA BELI TOKEN . PELANGGAN HAMPIR MEMENUHI TOP UP TOKEN 720 JN BULAN JAN 23 , SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN SISA 4600 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWIN.CSOI",
                    "waktu_lapor": "01/02/2023 08:10:55",
                    "waktu_recovery": "01/02/2023 08:20:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020101193",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATIH",
                    "alamat_pelapor": "JL MANGGA RT.01/11 NO 9 KEL TUGU UTARA KEC KOJA JAKUT ",
                    "no_telp_pelapor": "02124623109",
                    "keterangan_pelapor": "DI PERSIL TSB PTL SERING PADAM (DALAM 1 MINGGU TERAKHIR HAMPIR SETIAP HARI PADAM).\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_lapor": "01/02/2023 08:11:07",
                    "waktu_recovery": "01/02/2023 15:00:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020101194",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51311,
                    "nama_ulp": "ULP DINOYO",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zenitha Khandi",
                    "alamat_pelapor": "JL RAYA TLOGOMAS No.032 RT.001 RW.01 TLOGOMAS",
                    "no_telp_pelapor": "62817580478",
                    "keterangan_pelapor": "Kenapa tagihan listrik setelah penggantian box naik drastis?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:11:22",
                    "waktu_recovery": "01/02/2023 09:11:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101197",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "369447",
                    "nama_pelapor": "IBU INTAN / BP ANWAR ",
                    "alamat_pelapor": "JL BINA ASIH 2 NO 152 RT-1 / RW-9 KEL JATIASIH KEC JATIASIH KOTA BEKASI ",
                    "no_telp_pelapor": "085161616134",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN MERASA TERJADI LONJAKAN REKENING BULAN JANUARI STAND AWAL REK \\n58824 DAN STAND AKHIR REK 59237, PELANGGAN TIDAK BERSEDIA MELENGKAPI STAND APP SAAT MELAPOR DIKARENAKAN YBS DI LUAR KOTA . PADA DATA ACMT KONDISI RUMAH BERPAGAR . YBS MENGINGINKAN TINDAKLANJUT TERKAIT HAL TERSEBUT. LAPOR KEMBALI 08:35   AGAR PETUGAS  CATER DAPAT MENGHUBUNGI PELANGGAN JIKA  PADA SAAT MENCATAT  METER  KONDISI  BERPAGAR DAN TERKUNCI AGAR DAPAT MENGHUBUNGI PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PUTRI_NURUL",
                    "waktu_lapor": "01/02/2023 08:11:33",
                    "waktu_recovery": "01/02/2023 08:49:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K5423020101201",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53732,
                    "nama_ulp": "ULP BABELAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul azis",
                    "alamat_pelapor": "KP KRAMAT No.0 RT.3 RW.6 BABELAN KT",
                    "no_telp_pelapor": "6285771558783",
                    "keterangan_pelapor": "tidak dapat TopUp token listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:11:46",
                    "waktu_recovery": "01/02/2023 14:52:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020101202",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32121,
                    "nama_ulp": "ULP MATTOANGING",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH HIDAYAT",
                    "alamat_pelapor": "KLP TIGA LR BUNTU",
                    "no_telp_pelapor": "6285342662045",
                    "keterangan_pelapor": "KWH BELUM TERPASANG DI LOKASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:11:48",
                    "waktu_recovery": "01/02/2023 10:37:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101203",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53589,
                    "nama_ulp": "ULP LEMBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Virendra saputra",
                    "alamat_pelapor": "Kp kebonhui",
                    "no_telp_pelapor": "6283108623051",
                    "keterangan_pelapor": "saya memasuken no token gagal terus kenapa ya\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:11:49",
                    "waktu_recovery": "01/02/2023 08:37:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101204",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53571,
                    "nama_ulp": "ULP UJUNGBERUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Norma Elisa Putri",
                    "alamat_pelapor": "KP TAMAN CIPADUNG IND No.0 RT.000 RW.00 UJUNG BER",
                    "no_telp_pelapor": "6282334003584",
                    "keterangan_pelapor": "selamat pagi min, saya ingin mengadu terkait tagihan listrik saya. kan saya mengontrak rumah, dan posisi sekarang sedang tidak ada di kontrakan, jadi keadaan rumah saya kosong. saya sangat ingat waktu saya pulang saya sudah mencabut semua listrik yang terhubung. tapi kenapa tagihan saya tetap banyak banget ya min?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:11:54",
                    "waktu_recovery": "01/02/2023 10:10:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101207",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53742,
                    "nama_ulp": "ULP MUSTIKA JAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad subastian",
                    "alamat_pelapor": "KP RAWA ATUG No. RT.1 RW.5",
                    "no_telp_pelapor": "6287741639230",
                    "keterangan_pelapor": "kwh meter error",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:11:59",
                    "waktu_recovery": "01/02/2023 12:52:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100098",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53592,
                    "nama_ulp": "ULP CILILIN",
                    "idpel_nometer": "000000000000000000833284",
                    "nama_pelapor": "BP IRLAN",
                    "alamat_pelapor": "JL PSR KUDA KP PS KUDA NO 66 RT-002 / RW-11 DS BATULAYANG KEC CILILIN KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "081214142480",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA STROOM 1958 KWH NO METER 56705239343. DILOKASI BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. NO TOKEN 33863049153616741608",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.SALSABILA",
                    "waktu_lapor": "01/02/2023 08:12:20",
                    "waktu_recovery": "01/02/2023 08:41:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100136",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIANA ",
                    "alamat_pelapor": "JL PERINTIS KEMERDEKAAN KOMP SMP 12 PERDOS NO 8 RT 2 RW 4 KEL TAMALANDREAJAYA  KEC TAMALANDREAJAYA KOTA MAKASAR",
                    "no_telp_pelapor": "895385446700",
                    "keterangan_pelapor": "1 APP PRABAYAR ( TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 33.3  KWH \\nNO TOKEN : 02065958946466227501 & 67498866584523222264",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.PUTU",
                    "waktu_lapor": "01/02/2023 08:12:45",
                    "waktu_recovery": "01/02/2023 08:37:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020100196",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "JL RAYA JEMURSARI NO.140  KEL JEMUR WONOSARI KEC WONOCOLO KOTA SURABAYA",
                    "no_telp_pelapor": "085334200241",
                    "keterangan_pelapor": "PELANGGAN MINTA INFO PENYEBAB  BANYAK RUMAH PADAM  TGL 01/02/2023 PUKUL  07.40-07.56  /INFO PELANGGAN ADA TRAFO DEKAT BCA JEMURSARI MUNGKIN DARI SANA DIPERBAIKI ATAU SEPERTI APA PELANGGAN MINTA KEPASTIAN.TERIMAKASIH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.HIDAYATI",
                    "waktu_lapor": "01/02/2023 08:12:48",
                    "waktu_recovery": "01/02/2023 10:19:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020101216",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32900,
                    "nama_up3": "UP3 MAMUJU",
                    "id_ulp": 32950,
                    "nama_ulp": "ULP POLEWALI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nabila Azzahra",
                    "alamat_pelapor": "dekat jembatan rea. 50 meter setelah jembatan belok kiri...",
                    "no_telp_pelapor": "6285157733162",
                    "keterangan_pelapor": "kabel pln kendor sampai ke tanah",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:12:57",
                    "waktu_recovery": "01/02/2023 08:25:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020101224",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 542,
                    "nama_up3": "UP3 MAJALAYA",
                    "id_ulp": 53531,
                    "nama_ulp": "ULP MAJALAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti komalasari",
                    "alamat_pelapor": "KP MANIRANCAN No.0 RT.001 RW.02 MAJASETRA",
                    "no_telp_pelapor": "6281223869614",
                    "keterangan_pelapor": "listrik padam tidak bisa beli token dari tgl 30 sampai sekarang, sudah coba beli ke konter, alfamart, m banking masih sama selalu gagal mohon periksa kembali. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:13:41",
                    "waktu_recovery": "01/02/2023 08:47:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020101226",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "119547",
                    "nama_pelapor": "IBU MEIDINA",
                    "alamat_pelapor": "PERUM PARADESA CIBUBUR KEL HARJAMUKTI KEC CIMANGGIS DEPOK UTARA PR PARA DESA CIBUBUR (ACUAN : GG MASJID, SETEMPAT PROYEK)",
                    "no_telp_pelapor": "081280920007",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FIKO",
                    "waktu_lapor": "01/02/2023 08:14:06",
                    "waktu_recovery": "01/02/2023 09:34:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020101232",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "32001106718",
                    "nama_pelapor": "IBU RANTIA ",
                    "alamat_pelapor": "PR PURI CIKARANG HIJAU BLOK D4 NO. 28 JL SAKURA 8 RT.2/10 KEL KARANG ASIH KEC CIKARANG UTARA KAB BEKASI JABAR",
                    "no_telp_pelapor": "081319297847",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI TANGGAL 01/02/2023 DENGAN ID METER 32001106718 TIDAK DAPAT MELAKUKAN TRANSAKSI PEMBELIAN TOKEN DIKARENAKAN BLOKING PEMBELIAN TERKAIT ANGSURAN P2TL,BERDASARKAN DATA PADA AP2T TERDAPAT ANGSURAN TERSEBUT NAMUN BELUM JATUH TEMPO,YBS MENGINGINKAN TINDAK LANJUT ATAS PERIHAL TSB. SISA KWH 19",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WAIS",
                    "waktu_lapor": "01/02/2023 08:14:43",
                    "waktu_recovery": "01/02/2023 09:46:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020101234",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "277634",
                    "nama_pelapor": "IBU LULU",
                    "alamat_pelapor": "JL SETIA  RT-2 / RW-1 NO.23 KEL. CENGKARENG TIMUR KEC CENGKARENG JAKBAR  DEPAN MASJID NURUL HUDA ",
                    "no_telp_pelapor": "085161152681",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI.PTL MINTA SEGERA DISAMBUNG.LAPOR KEMBALI INGIN DITANGANI SEGERA ( CC.54.DWIN.CSOI , 12.15 )BELUM ADA PENANGANAN.LAPOR KEMBALI PKL  14:24 WIB. CC.54.AHLI. MOHON DITINDAKLANJUTI SECEPATNYA.CC.54.HERMA.CSOI.PELANGGAN MELAPOR KEMBALI, MENUNGGU KONFIRMASI PETUGAS CC.54.ITA_HARYANI. MOHON PEMBATALAN LAPORAN.PTL TELAH NORMAL. LAPOR KEMBALI PKL 16:13 WIB CC.54.AHLI\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IQFAL",
                    "waktu_lapor": "01/02/2023 08:14:46",
                    "waktu_recovery": "01/02/2023 18:24:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020101235",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51301,
                    "nama_ulp": "ULP LAWANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sigit Yulius",
                    "alamat_pelapor": "JL INDROKILO SELATAN No.0 RT.7 RW.8 LAWANG",
                    "no_telp_pelapor": "6282231181140",
                    "keterangan_pelapor": "Parameter sudah d scan dan uplaod aplikasi tetap di scan oleh petugas lagi dan akhirnya biayanya membengkak, saat scan sendiri perikiraan biaya 170an klau d scan petugas jadi lbh mahal ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:14:54",
                    "waktu_recovery": "01/02/2023 09:07:13",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Koreksi Rekening"
                },
                {
                    "no_laporan": "K5423020101238",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dini phr",
                    "alamat_pelapor": "JL MAMPANG PRAPATAN VI No.32 RT.3 RW.2",
                    "no_telp_pelapor": "6285733320069",
                    "keterangan_pelapor": "input token gagal berkali kali",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:15:03",
                    "waktu_recovery": "01/02/2023 09:21:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101239",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53589,
                    "nama_ulp": "ULP LEMBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Virendra saputra",
                    "alamat_pelapor": "kp kebonhui ",
                    "no_telp_pelapor": "6283108623051",
                    "keterangan_pelapor": "saya membeli token listri saya masukkan gagal terus ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:15:04",
                    "waktu_recovery": "01/02/2023 08:37:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101245",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12600,
                    "nama_up3": "UP3 LUBUKPAKAM",
                    "id_ulp": 12612,
                    "nama_ulp": "ULP LUBUKPAKAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAMBANG HERMANTO",
                    "alamat_pelapor": "DS KELAPA PSR.V L.PKM",
                    "no_telp_pelapor": "6281269511119",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan pemakaian.\\ndi tagihkan pemakaian 52 kWh sementara yg tertera di kilometer saya hanya 4 kWh.mohon tindak lanjut ny bapak/ibu PLN yg terhormat.karena tagihan saya tidak sesuai.terimakasih banyak bapak/ibu.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:15:42",
                    "waktu_recovery": "01/02/2023 10:39:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020101246",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56110,
                    "nama_ulp": "ULP SERANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikhsanudin",
                    "alamat_pelapor": "JL KP. TERWANA CILIK RT. 02/04 No.",
                    "no_telp_pelapor": "6281318054440",
                    "keterangan_pelapor": " pulsa boros,apakah sudah sesuai standar pemakaian / bagai mana",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:15:44",
                    "waktu_recovery": "01/02/2023 09:04:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Token tidak terbit"
                },
                {
                    "no_laporan": "K5423020101247",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 143,
                    "nama_up3": "UP3 BOJONEGORO",
                    "id_ulp": 51802,
                    "nama_ulp": "ULP TUBAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Good hariyando",
                    "alamat_pelapor": "DN ASEM SUMBER No.0 RT.002 RW.01 SEMANDING",
                    "no_telp_pelapor": "6285854720395",
                    "keterangan_pelapor": "metran mati",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:15:58",
                    "waktu_recovery": "01/02/2023 09:34:01",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101251",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12012,
                    "nama_ulp": "ULP SUNGGAL",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Rian Syahputra",
                    "alamat_pelapor": "JL PR.MILENIUM ANGGREK No.3 SUNGGAL",
                    "no_telp_pelapor": "6281284381905",
                    "keterangan_pelapor": "tagihan listrik tiba\\\" membengkak\\nsebelumnya bayar cuma 200an - 300rb\\nkenapa tiba\\\" jadi 1,6jt\\n\\nmohon di respon, kenaikan yg sangat tidak wajar.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:16:28",
                    "waktu_recovery": "01/02/2023 10:12:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Kurang Tagih"
                },
                {
                    "no_laporan": "K5423020101260",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51102,
                    "nama_ulp": "ULP PLOSO",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanag wijaya",
                    "alamat_pelapor": "JL DR .H.SOEKARNO (MER) No.163 RT.4 RW.6 KALIJUDAN",
                    "no_telp_pelapor": "6287852020538",
                    "keterangan_pelapor": "mohon tindak lanjut tambah daya yang saya ajukan mulai tanggal 25 januari sampai saat ini belum ada pemasangan.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:17:13",
                    "waktu_recovery": "01/02/2023 09:41:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101261",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "000000000000000000328753",
                    "nama_pelapor": "BP MARIADI",
                    "alamat_pelapor": "KK TAMAN FIRDAUS A9 NO. 18 RT-000 / RW-00 02/011 KEL. CIBARUSAH KOTA KEC. CIBARUSAH  KAB BEKASI  || DEKAT MUSOLAH ALFALAH ",
                    "no_telp_pelapor": "081281151427",
                    "keterangan_pelapor": "LEBIH TAGIH, REK FEB 2023 STAND AKHIR : 38903 (DATA PADA ACMT : 38215). ST  APP PADAT TGL 01/02/2023 : 38461  RUMAH DIHUNI DAN TIDAK BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN REK FEB 2023. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AGUSTINUS",
                    "waktu_lapor": "01/02/2023 08:17:29",
                    "waktu_recovery": "01/02/2023 09:08:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020101263",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17173,
                    "nama_up3": "UP3 KOTABUMI",
                    "id_ulp": 17330,
                    "nama_ulp": "ULP MENGGALA",
                    "idpel_nometer": "",
                    "nama_pelapor": "KADEK KARNI",
                    "alamat_pelapor": "DS SUMBER MAKMUR No. RT.11 RW.4",
                    "no_telp_pelapor": "6282331657208",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:17:23",
                    "waktu_recovery": "01/02/2023 13:01:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101266",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "000000000000000002101212",
                    "nama_pelapor": "BP SUNARTO",
                    "alamat_pelapor": "KP CIJUJUNG RT 3 RW 13 NO 45 JL JEMBATAN HITAM GAN G MASJID AL KARIMAH DESA CIJUJUNG KEC SUKARAJA KAB BOGOR JAWA BARAT",
                    "no_telp_pelapor": "6285711291111",
                    "keterangan_pelapor": "MOHON PERIKSA APP, ANGKA REGISTER APP TIDAK BEROPERASI. PELANGGAN MENGETAHUI SEJAK TGL 20/01/2023, APP TGL 01/02/2023 = 9501",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YUNIARTI_B.SM",
                    "waktu_lapor": "01/02/2023 08:17:43",
                    "waktu_recovery": "01/02/2023 08:35:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101267",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VANY ",
                    "alamat_pelapor": "JL LEMBANG 2 LAMA RT-1 / RW-8 NO 80 C KEL SUDIMARA BARAT KEC CILEDUG KAB TANGGERANG BANTEN (DEKAT BIDAN NURI / DEVI ) ",
                    "no_telp_pelapor": "0213102416",
                    "keterangan_pelapor": "TGL 31/01/23 PROSES PERGESERAN APP KARENA RENOVASI. TGL 31/01/23 SUDAH DILAKUKAN PEMBAYARAN DENGAN NO REG 5438033009032 NAMUN BELUM ADA KONFIRMASI PERIHAL WAKTU PELAKSANAAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWIN.CSOI",
                    "waktu_lapor": "01/02/2023 08:18:01",
                    "waktu_recovery": "01/02/2023 09:25:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101270",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51790,
                    "nama_ulp": "ULP AMBUNTEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Moh Sukron",
                    "alamat_pelapor": "DN GANGSEAN RT 013 RW 03 BUNBARAT No.0 RT.0 RW.0 RUBARU",
                    "no_telp_pelapor": "6287887111112",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:18:28",
                    "waktu_recovery": "01/02/2023 09:24:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101271",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RENY TRIANA PRASETYO",
                    "alamat_pelapor": "PERUMAHAN PANORAMA SEPATAN BLOK B2/47 RT 008 / RW 007 KEL. LEBAK WANGI KEC. SEPATAN TIMUR. PANORAMA SEPATAN 2 DEKAT POM BENSIN TANAH MERAH",
                    "no_telp_pelapor": "085234988462",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 19/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN GANGGUAN APP RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 40 DAN PEMBELIAN TGL.19/01/2023 SEBESAR RP.200.000,- DENGAN NO TOKEN 33555367579293791180 YANG BELUM DIINPUT PADA APP LAMA (86013825103). MOHON DAPAT DIKONVERSI KE APP BARU (14461199474).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NITA.LC",
                    "waktu_lapor": "01/02/2023 08:18:42",
                    "waktu_recovery": "01/02/2023 08:51:09",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020101275",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18112,
                    "nama_ulp": "ULP KAMPAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad syamsul aidi",
                    "alamat_pelapor": "DS TERANTANG DANAU",
                    "no_telp_pelapor": "6282389057707",
                    "keterangan_pelapor": "sudah 1 minggu daya arus listrik turun,lampu kedap kedip",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:18:49",
                    "waktu_recovery": "01/02/2023 09:08:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Drop Tegangan "
                },
                {
                    "no_laporan": "K5423020101276",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 535,
                    "nama_up3": "UP3 CIANJUR",
                    "id_ulp": 53681,
                    "nama_ulp": "ULP MANDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "NATA NUGRAHA",
                    "alamat_pelapor": "jln. Babakan Lewo kp. pasir pogor rt 02 rw 04 babakansari 43284",
                    "no_telp_pelapor": "6281912155938",
                    "keterangan_pelapor": "32174647704 kenapa masih limit token nya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:18:50",
                    "waktu_recovery": "01/02/2023 08:42:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101279",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vicky Pratama",
                    "alamat_pelapor": "JL SD III No.10 RT.2 RW.8 PD PINANG",
                    "no_telp_pelapor": "6285811251126",
                    "keterangan_pelapor": "tanggal 18 januari ada pihak pln p2tl,, ktnya meteran kita kena pelanggaran mcb,, padahal segel pln utuh dan kita pun tidak merasa menggantinya,, kita datangin ke pln bulungan & bayar denda,, tapi sampai sekarang belum ada pergantian mcb dari pihak pln, dijanjikan 2 hari kerja setelah pembayaran, mbc di pasang",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:19:03",
                    "waktu_recovery": "01/02/2023 08:54:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101283",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53589,
                    "nama_ulp": "ULP LEMBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rita rosita",
                    "alamat_pelapor": "pameceulan ",
                    "no_telp_pelapor": "6285765880917",
                    "keterangan_pelapor": "selalu gagal memasukan no token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:19:41",
                    "waktu_recovery": "01/02/2023 08:37:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101286",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17120,
                    "nama_ulp": "ULP WAY HALIM",
                    "idpel_nometer": "",
                    "nama_pelapor": "Khaerul Amri",
                    "alamat_pelapor": "JL P SINGKEP No.0 RT.0",
                    "no_telp_pelapor": "6282285464465",
                    "keterangan_pelapor": "terminal kebakar lanjut gamet, amri",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:20:03",
                    "waktu_recovery": "01/02/2023 19:56:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101290",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUR AENI ",
                    "alamat_pelapor": "JL KP JATIRAWA RT 01/06 NO 111 DS SERANG KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID ATTAKWA ",
                    "no_telp_pelapor": "6281586573315",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 01/02/23 PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA P2APST TERDAPAT BLOCKING PEMBELIAN TOKEN NAMUN STATUS PADA AP2T ANGSURAN DIBATALKAN. SISA 3.89 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MAFI",
                    "waktu_lapor": "01/02/2023 08:20:24",
                    "waktu_recovery": "01/02/2023 09:09:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K1223020100046",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12001,
                    "nama_ulp": "ULP MEDAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL STASIUN KA RAILINK NO 1  RT-- / RW-- KEL GG BUNTU KEC MEDAN TIMUR KOTA MEDAN SUMUT ACUAN: SETEMPAT STASIUN KA",
                    "no_telp_pelapor": "081376133232",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENANGANAN. PELANGGAN DENGAN NOMOR ID METER : 14439398737 TELAH MELAKUKAN PEMBELIAN TOKEN 56425525562184344267. NAMUN SAAT DIMASUKKAN TOKEN GAGAL. SISA KWH = 34.26 KWH\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.JUNIARSYAH",
                    "waktu_lapor": "01/02/2023 08:20:28",
                    "waktu_recovery": "01/02/2023 08:51:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101295",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJAR",
                    "alamat_pelapor": "JL PAKU GG KOSEN NO 3B RT -/- KEL TANAH ENAM RATUS KEC MEDAN MARELAN KOTA MEDAN (DEKAT TOWER AIR)",
                    "no_telp_pelapor": "08116232255",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  130.36 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EPI",
                    "waktu_lapor": "01/02/2023 08:20:58",
                    "waktu_recovery": "01/02/2023 11:04:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101300",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12500,
                    "nama_up3": "UP3 RANTAU PRAPAT",
                    "id_ulp": 12512,
                    "nama_ulp": "ULP AEK KANOPAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR AINI DEWI",
                    "alamat_pelapor": "JL PERM GMD BLOK C-05 No.2 RT.01 RW.01 KUALUH SEL",
                    "no_telp_pelapor": "6282165058480",
                    "keterangan_pelapor": "rumah kosong sudah 2 bulan tapi kok biaya listrik sampai 400 ribu yaa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:21:43",
                    "waktu_recovery": "01/02/2023 08:35:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100108",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "000000000000000002491726",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "JL BABAKAN LIO KAMPUS DALAM NO 14 RT 2 RW 11 KEL BELUMBANG JAYA KEC BOGOR BARAT KOTA BOGOR",
                    "no_telp_pelapor": "02518382504",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT, PELANGGAN NO ID PEL 538310552137 NAMUN DATA AP2T NO ID PEL TSB MASIH DALAM PROSES PERMOHONAN DENGAN NO AGENDA 538310562211036070, MOHON PELANGGAN DIKONFIRMASI APABILA SUDAH BISA UNTUK PENGAJUAN PD KEMBALI. TERKAIT NO LAPOR : K5323012600738. INFO PELANGGAN JIKA PENANGANAN LAMA AKAN DI VIRALKAN MELALUI MEDSOS",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DEA",
                    "waktu_lapor": "01/02/2023 08:21:46",
                    "waktu_recovery": "01/02/2023 08:38:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020101304",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32400,
                    "nama_up3": "UP3 PINRANG",
                    "id_ulp": 32410,
                    "nama_ulp": "ULP SAWITTO",
                    "idpel_nometer": "",
                    "nama_pelapor": "risal",
                    "alamat_pelapor": "Jl. Soraja Rubae",
                    "no_telp_pelapor": "6281355999899",
                    "keterangan_pelapor": "tegaang turun ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:22:04",
                    "waktu_recovery": "01/02/2023 08:59:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101307",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53599,
                    "nama_ulp": "ULP CIMAHI SELATAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "erna Widiastuti",
                    "alamat_pelapor": "JL KEBON JERUK No.250 RT.003 RW.20 RNCBENTANG",
                    "no_telp_pelapor": "6281322160255",
                    "keterangan_pelapor": "Tolong d cek meteran Soalnya bayar tiap bulan selalu besar",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:22:42",
                    "waktu_recovery": "01/02/2023 08:28:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100110",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53559,
                    "nama_ulp": "ULP BANDUNG UTARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PANJI",
                    "alamat_pelapor": "JL KP PAKAR UTARA  RT-001 / RW-08 NO  BLOK SUKAMULYA DS CIBIRUAL KEC CIMENYAN KAB BANDUNG / DEKAT LAPANG DIATAS TAMAN TAHURA ",
                    "no_telp_pelapor": "0224217108",
                    "keterangan_pelapor": "UBAH NAMA 32108474480 (DEWI LAILANI MENJADI (MOHAMMAD EDO RAISA DGN NIK KTP 6471051004840007. PELANGGAN SEBAGAI YANG DIKUASAKAN.          ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.SELMA",
                    "waktu_lapor": "01/02/2023 08:22:57",
                    "waktu_recovery": "01/02/2023 08:35:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Ubah Nama"
                },
                {
                    "no_laporan": "K5423020101310",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44160,
                    "nama_ulp": "ULP PRINGGABAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "M. ZULPANI",
                    "alamat_pelapor": "Jalan Tanpa Nama",
                    "no_telp_pelapor": "6287865468852",
                    "keterangan_pelapor": "kWh meter saya tidak bisa di belikan pulsa, tolong Gimana solusinya, sekian dan terima kasih.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:23:01",
                    "waktu_recovery": "01/02/2023 08:27:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020101312",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1406,
                    "nama_up3": "UP3 OGAN ILIR",
                    "id_ulp": 14910,
                    "nama_ulp": "ULP KAYU AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lilis Suryani",
                    "alamat_pelapor": "DS TANJUNG BERINGIN KAYU AGUNG",
                    "no_telp_pelapor": "6281632272947",
                    "keterangan_pelapor": "Tidak bisa membeli token dengan keterangan KWH sudah melebihi batas maksimum padahal ini sudah tanggal 1",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:23:13",
                    "waktu_recovery": "01/02/2023 09:17:53",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5323020100112",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51104,
                    "nama_ulp": "ULP PERAK",
                    "idpel_nometer": "50560333",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL SIDOTOPO JAYA LEBAR NO 51  RT.002 RW.12 KEL SIDOTOPO KEC SEMAMPIR SURABAYA // MASUK MASJID MIFTAHUL JANNAH",
                    "no_telp_pelapor": "081333955531",
                    "keterangan_pelapor": "PEMOHONAN PS UNTK HARI INI RABU 01.FEB 2023 PUKUL 08.00 PAGI, SAMPAI SAAT INI BELUM REALISASI, TANGGAL 31.01.2023 SUDAH DI LAKUKAN PEMBAYARAN. / 511040168716 // PELANGGAN MENGHUBUNGI KEMBALI BELUM ADA TINDAK LANJUT CC.51.YUNITA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.IMEL",
                    "waktu_lapor": "01/02/2023 08:24:36",
                    "waktu_recovery": "01/02/2023 11:24:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Penyambungan Sementara (PS)",
                    "nama_subissuetype": "Proses PS, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020101322",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14110,
                    "nama_ulp": "ULP KENTEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "karolisa",
                    "alamat_pelapor": "JL SEMATANG RAYA LEBONG GAJ",
                    "no_telp_pelapor": "6285928112441",
                    "keterangan_pelapor": "penggeseran kwh atau kabel dikarenakan pembangunan teras rumah",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:24:57",
                    "waktu_recovery": "01/02/2023 10:15:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101324",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "aman",
                    "alamat_pelapor": "KK BOGOR ASRI AB1 No.0 RT.000 RW.00 CIBINONG",
                    "no_telp_pelapor": "6289670021801",
                    "keterangan_pelapor": "mhon maaf kepada pihak PLN Bogor timur\\ntolong segera di pasang untuk pergantian kWh meter atas nama SMA NEGRI 3 CIBINONG\\nKARNA PIHAK SEKOLAH INGIN SECEPATNYA DI GANTI .\\n\\nTOLONG SECEPATNYA\\n\\nTERIMA KASIH ..",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:25:16",
                    "waktu_recovery": "01/02/2023 08:35:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101328",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51305,
                    "nama_ulp": "ULP KEPANJEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "oyoun network",
                    "alamat_pelapor": "Jln raya balesari Rt 03 Rw 04 desa kec. Ngajum",
                    "no_telp_pelapor": "6281937966310",
                    "keterangan_pelapor": "waktu pengisian ulang token menunjukkan limit kwh",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:25:55",
                    "waktu_recovery": "01/02/2023 09:44:40",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101331",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NICODEMUS AGUS BUDIARTO",
                    "alamat_pelapor": "JLN DOGOL II NO 5 RT02/RW03 KEL KUKUSAN KEC BEJI KOTA DEPOK JABAR. ACUAN DEKAT MESJID AL HIKAM KUKUSAN",
                    "no_telp_pelapor": "02154371845",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PROSES PINDAH JTR DIKARENAKAN SETEMPAT RENOVASI RUMAH. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423012102090 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURYATI",
                    "waktu_lapor": "01/02/2023 08:26:03",
                    "waktu_recovery": "01/02/2023 08:49:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020101342",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H DANI",
                    "alamat_pelapor": "JL MUSOLAH.AL.HIDAYAH RT-2 / RW-3 NO.30 KEL JAKA MULYA KEC BEKASI SELATAN KOTA BEKASI. ACUAN : RS ADAM THOLIB",
                    "no_telp_pelapor": "6281413594030",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN DENGAN NO ID METER 14046783362 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PADA DATA P2APST TERTERA  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 33.36 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_lapor": "01/02/2023 08:27:01",
                    "waktu_recovery": "01/02/2023 08:44:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020101346",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52106,
                    "nama_ulp": "ULP SLEMAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendrik Gaduh Prabasaka",
                    "alamat_pelapor": "DN MRANGGEN No.0 RT.4 RW.22",
                    "no_telp_pelapor": "6281585988886",
                    "keterangan_pelapor": "saya minta refund dana karena pengajuan tambah daya listrik rumah saya tidak diproses segera. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:27:32",
                    "waktu_recovery": "01/02/2023 10:42:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020101356",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "mardi samsudin",
                    "alamat_pelapor": "Jl. Desa Pasirtanjung No.30",
                    "no_telp_pelapor": "628567940783",
                    "keterangan_pelapor": "listrik bocor, pemakaian standar gak cukup 300k/bulan\\nmohon di bantu",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:28:37",
                    "waktu_recovery": "01/02/2023 09:41:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101357",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUTRISNA",
                    "alamat_pelapor": "KP LEUWEUNG MALANG No.0 RT.3 RW.1 SUKA RESMI",
                    "no_telp_pelapor": "6287883715590",
                    "keterangan_pelapor": "kWh padam mohon segera\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:28:50",
                    "waktu_recovery": "01/02/2023 09:09:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100115",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53351,
                    "nama_ulp": "ULP CILEDUG",
                    "idpel_nometer": "000000000000000001292585",
                    "nama_pelapor": "IBU DEDE",
                    "alamat_pelapor": "JL.ASTANAJAPURA  GG ASTANAJAPURA NO.- DSN NANGKA RT 01 RW 01 DS ASTANAJAPURA KEC ASTANAJAPURA KAB CIREBON  / ACUAN  - ",
                    "no_telp_pelapor": "089679996533",
                    "keterangan_pelapor": "TAGIHAN MELONJAK INDIKASI LEBIH TAGIH. ST AKHIR PLN TGL 27/01/2023 = 33898 ST AKHIR PELANGGAN TGL 01/02/2023 33676.0 REKENING BELUM MENUNGGU KOREKSI. PERSIL DIHUNI. KONDISI APP MUDAH DIJANGKAU. PETUGAS CATER DATANG MENCATAT NAMUN TIDAK SESUAI. IDPEL 533511767918 , PELANGGAN PERNAH LAPOR K5323013100734 .",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.HAMIDAH",
                    "waktu_lapor": "01/02/2023 08:29:08",
                    "waktu_recovery": "01/02/2023 08:33:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020101359",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31500,
                    "nama_up3": "UP3 TOLITOLI",
                    "id_ulp": 31530,
                    "nama_ulp": "ULP BANGKIR",
                    "idpel_nometer": "",
                    "nama_pelapor": "marliana",
                    "alamat_pelapor": "jln trans sulawesi",
                    "no_telp_pelapor": "6282259063536",
                    "keterangan_pelapor": "gagal pengisian token listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:29:16",
                    "waktu_recovery": "01/02/2023 08:43:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101366",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18110,
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "ITO HERMANTO",
                    "alamat_pelapor": "JL SAIL No. RT.3 RW.4 INDUSTRI T",
                    "no_telp_pelapor": "6285265572128",
                    "keterangan_pelapor": "Kabel kecil mengaliri listrik untuk 10 rumah sejauh lebih dari 200 meter. Hal ini mengakibatkan kabel gampang panas dan listrik yang sampai ke rumah menjadi tidak stabil dan daya nya rendah. Mohon diganti dengan kabel yang lebih besar.\\n\\nBerikut dokumentasi keadaan kabel kecilnya : \\nhttp://tiny.cc/kabelkecil",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:30:02",
                    "waktu_recovery": "01/02/2023 09:36:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101367",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "153662",
                    "nama_pelapor": "agus.ariyanto@gmail.com",
                    "alamat_pelapor": "JL SWADAYA 1 RT 10 RW 10 NO 15 PEJATEN TIMUR JAKSEL, PATOKANNYA DEPAN MASJID ARRAHMAN",
                    "no_telp_pelapor": "082137203098",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK BULAN JANUARI 2023 BERIKUT BK TELAH DILUNASI PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KARTIKA.SM",
                    "waktu_lapor": "01/02/2023 08:30:30",
                    "waktu_recovery": "01/02/2023 09:21:41",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020100313",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51140,
                    "nama_ulp": "ULP DARMO PERMAI",
                    "idpel_nometer": "001882813",
                    "nama_pelapor": "BP GILANG",
                    "alamat_pelapor": "JL KUPANG JAYA 2 NO 54 RT 02 RW 6 KEL SONOKWIJENAN KEC SUKOMANUNGGAL KOTA SURABAYA, JATIM",
                    "no_telp_pelapor": "6285755937655",
                    "keterangan_pelapor": "PLN 123 TELAH MELAKUKAN REGISTRASI PS PADA TGL 01/02/2023 DENGAN DAYA (2200 VA) DENGAN NO.REGISTER: 5114030021264 PS AKAN DIPERGUNAKAN PUKUL: 08.00 WIB, UNTUK TGL 10/02/2023 S/D TGL 11/02/2023 PELANGGAN TELAH DIINFORMASIKAN UNTUK SEGERA MELAKUKAN PEMBAYARAN. MOHON BANTUAN MONITORING UNTUK PERMOHONAN TERSEBUT. EMAIL : RAMDHANGIL@GMAIL.COM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.LINDA",
                    "waktu_lapor": "01/02/2023 08:31:07",
                    "waktu_recovery": "01/02/2023 09:11:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K5423020101369",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA ULFA",
                    "alamat_pelapor": "KP TEGAL DANAS RT 2/5 NO.75 KEL HEGARMUKTI KEC CIKARANG PUSAT KAB BEKASI, DEKAT PASAR TEGAL DANAS",
                    "no_telp_pelapor": "+6285771570260",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN ADA BLOCKING PEMBELIAN. STATUS PADA AP2T NO. REG DIBATALKAN. PTL TIDAK PADAM. SISA 112 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "01/02/2023 08:31:11",
                    "waktu_recovery": "01/02/2023 09:09:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020101370",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1403,
                    "nama_up3": "UP3 BENGKULU",
                    "id_ulp": 14610,
                    "nama_ulp": "ULP CURUP",
                    "idpel_nometer": "",
                    "nama_pelapor": "Renot",
                    "alamat_pelapor": "DS ADI REJO ADI REJO",
                    "no_telp_pelapor": "62895371991055",
                    "keterangan_pelapor": "Lapor om. Ada oknum petuga PLN tukang foto KWH meter di tempat saya yang menyarankan orang tua saya untuk menitipkan pembayaran listrik pasca bayar kepada dia. Karena orang tua saya sudah tua dan tidak paham modus seperti ini, akhirnya orang tua saya percaya kepada petugas tersebut karena sudah kenal lama sebagai tukang foto kwh meter resmi, uang pun diberikan atas dasar kepercayaan tersebut. Namun setelah uang diberikan, uang tidak disetorkan/dibayarkan sesuai janjinya yang katanya maksimal tgl 20 sudah di bayarkan. Akhirnya sampai sekarang muncul tagihan baru dan tagihan lama yanh dititipkan belum dibayarkan. Ada foto bukti berupa tanda bayar lunas yang dituliskan oleh oknum tersebut di kertas tagihan listrik yang dibagikan, tetangga saya pun bisa menjadj saksinya karena menukarkan uang dengan tetangga saya.\\nTolong nasehati oknum tukang foto kwh meter di desa adirejo, curup, rejang lebong untuk tidak lagi memaksa orang menititpkan pembayaran listrik kepada dia.\\nTolong jangan dipecat, saya sebenarnya tidak tega, tapi daripada banyak calon korban, tolong dinasehati agar tidak melakukan modus seperti ini. Nasehati juga untuk membayarkan tagihan listrik yang sudah dititipkan orang tua saya secepatnya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_recovery": "01/02/2023 14:20:40",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101371",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji suhendro",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai penggunaan ,bulan lalu 7832 bulan sekarang 7938",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_recovery": "01/02/2023 09:10:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101372",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwan panundju",
                    "alamat_pelapor": "Jl.manggarupi Perumahan Sabrina Rengency B16",
                    "no_telp_pelapor": "6285399686168",
                    "keterangan_pelapor": "geser meter ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:31:31",
                    "waktu_recovery": "01/02/2023 10:46:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101385",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tinus Agung Nugroho",
                    "alamat_pelapor": "JL HOS COKROAMINOTO RT.0 RW.0 TEGALREJO",
                    "no_telp_pelapor": "6281575366327",
                    "keterangan_pelapor": "mau mengajuan perpindah kwh meter dari luar..kedalam bangunann",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:32:22",
                    "waktu_recovery": "01/02/2023 11:50:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101386",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32161,
                    "nama_ulp": "ULP MALINO",
                    "idpel_nometer": "",
                    "nama_pelapor": "sitti saimah",
                    "alamat_pelapor": "JL POROS MALINO DKT KTR DESA No.0",
                    "no_telp_pelapor": "6281340883375",
                    "keterangan_pelapor": "mau geser meter mohon dibantu didaftarkan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:32:23",
                    "waktu_recovery": "01/02/2023 08:51:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101387",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SRI WAHYUNI ",
                    "alamat_pelapor": "JL RY PATONOM NO- KP PASIR GADUNG RT-03/RW-02 KEL PASIR GADUNG KEC CIKUPA KAB TANGGERANG ",
                    "no_telp_pelapor": "6285717797771",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JANUARI 2023 = 40400 TELAH  DILUNASI, STAND APP TGL  27/01/2023 = 40024,  PAGAR TERKUNCI. PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.TERKAIT K5523012700362",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RAHMAT_S.CBC",
                    "waktu_lapor": "01/02/2023 08:32:30",
                    "waktu_recovery": "01/02/2023 10:09:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020101388",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52004,
                    "nama_ulp": "ULP PATI",
                    "idpel_nometer": "14024168362",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL DIPONEGORO GG 1 RT 4/2 DESA WINONG KEC PATI KAB PATI (SEBELAH MASJID AL HIDAYAH)",
                    "no_telp_pelapor": "08122888586",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 13 KWH. NO TOKEN : 6683 2932 4726 8846 6570 DAN 2566 5688 9508 9069 0541",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "01/02/2023 08:32:32",
                    "waktu_recovery": "01/02/2023 08:39:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101390",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 317,
                    "nama_up3": "UP3 SINGKAWANG",
                    "id_ulp": 21200,
                    "nama_ulp": "ULP SINGKAWANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "gunti",
                    "alamat_pelapor": "jalan pohon kelapa rumah paling ujung.. setelah jembatan kecil.. ",
                    "no_telp_pelapor": "6281255534414",
                    "keterangan_pelapor": "nomor token yang diisi selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:32:51",
                    "waktu_recovery": "01/02/2023 08:44:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101391",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "000000000000000007288190",
                    "nama_pelapor": "BP PRIMA",
                    "alamat_pelapor": "KK KOTA WISATA CLUSTER PESONA FLORIDA BLOK O7 NO 15 JL FLORIDA UTARA  KEL CIANGSANA KEC GUNUNG PUTRI KAB BOGOR ",
                    "no_telp_pelapor": "02184932681",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI. TGL 27/01/23 PERGANTIAN KWH METER KARENA PENANGANAN GANGGUAN (APP RUSAK) DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN DI BERIKAN BERITA ACARA. MOHON DI LAKSANAKAN PENANGANAN SESUAI KETENTUAN. NO ID PEL : 538653031854",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EPI",
                    "waktu_lapor": "01/02/2023 08:32:52",
                    "waktu_recovery": "01/02/2023 10:05:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101397",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52350,
                    "nama_up3": "UP3 SALATIGA",
                    "id_ulp": 52353,
                    "nama_ulp": "ULP UNGARAN",
                    "idpel_nometer": "0897236",
                    "nama_pelapor": "BP PURWANTO",
                    "alamat_pelapor": "POS KAMLING. PR GEDANG ASRI  JL GEDANG ASRI RAYA RT 6 / 8 NO. - KEL GEDANG ANAK KEC UNGARAN TIMUR KAB SEMARANG ",
                    "no_telp_pelapor": "085104600685",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP DARI LUAR KE DALAM BANGUNAN . PEMOHON MENGAKU SEBAGAI PENANGGUNG JAWAB. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWIN.CSOI",
                    "waktu_lapor": "01/02/2023 08:33:22",
                    "waktu_recovery": "01/02/2023 09:44:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101398",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "devi ratnasari",
                    "alamat_pelapor": "DN BUNUT No.0 RT.1 RW.1 GADING",
                    "no_telp_pelapor": "6287781817757",
                    "keterangan_pelapor": "gagal terus saat isi kode token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:33:34",
                    "waktu_recovery": "01/02/2023 08:44:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100232",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 155,
                    "nama_up3": "UP3 SURABAYA BARAT",
                    "id_ulp": 51162,
                    "nama_ulp": "ULP KARANG PILANG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU ",
                    "alamat_pelapor": "PR KOTA BARU DRIYOREJO ( PERUM TNI AL ) JL GRANIT NILA 7 BLOK 12D NO 31 RT6 RW11 KEL MULUNG KEC DRIYOREJO KAB GRESIK :: DEKAT BALAI RT6 ",
                    "no_telp_pelapor": "08113186669",
                    "keterangan_pelapor": "TOMBOL ANGKA 9 PADA KEYPAD APP PRABAYAR TIDAK BERFUNGSI SEHINGGA TIDAK BISA ENTRY TOKEN, PTL NYALA . SISA PULSA SAAT INI 47 KWH , MOHON DIBANTU \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RATIH",
                    "waktu_lapor": "01/02/2023 08:34:05",
                    "waktu_recovery": "01/02/2023 08:45:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Keypad/lampu indikator pada APP tidak berfungsi"
                },
                {
                    "no_laporan": "K5423020101405",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "darmadi",
                    "alamat_pelapor": "perum cibarusah jaya blok D6 no 9",
                    "no_telp_pelapor": "6281291304405",
                    "keterangan_pelapor": "tombol angka utk memasukkan token error, tdk bs digunakan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:34:09",
                    "waktu_recovery": "01/02/2023 09:14:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101411",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53701,
                    "nama_ulp": "ULP TAMBUN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:34:35",
                    "waktu_recovery": "01/02/2023 10:41:28",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101414",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL SIROJUL MUNIR, KP TARI KOLOT     RT-2 / RW-6, KEL NANGELER MEKAR, KEC CIBINONG, KAB BOGOR, PROV JAWA BARAT. ACUAN DEKAT DENGAN INDOMARET ",
                    "no_telp_pelapor": "6285655583500",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 03/01/23 PEMBAYARAN BIAYA PROSES PB ( B2T/10.600 VA ) DENGAN NO REG 5382112142071 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5223012400382 , K5323011800253 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN MENGINGINKAN DIHUBUNGI OLEH PETUGAS TERKAIT KEPASTIAN PROSES TSB",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUTIA",
                    "waktu_lapor": "01/02/2023 08:34:51",
                    "waktu_recovery": "01/02/2023 08:54:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101419",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1402,
                    "nama_up3": "UP3 LAHAT",
                    "id_ulp": 14720,
                    "nama_ulp": "ULP PAGAR ALAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "jhoni",
                    "alamat_pelapor": "JL LASKAR MARIK PAGAR ALAM",
                    "no_telp_pelapor": "6285969088221",
                    "keterangan_pelapor": "cek kwh meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:35:11",
                    "waktu_recovery": "01/02/2023 10:21:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101420",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 233,
                    "nama_up3": "UP3 BERAU",
                    "id_ulp": 23300,
                    "nama_ulp": "ULP TANJUNG REDEB",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuralim Rusten",
                    "alamat_pelapor": "Jl. Rajawali No.48",
                    "no_telp_pelapor": "6285299965038",
                    "keterangan_pelapor": "lampu dalam Rumah sering Redup2 2 tetangga lain nya ikut merasakan .lampu dirmhnya redup2 jga .mungkin penyebab nya Kabel SR nya 1 penyulang ..mungkin ada gangguan ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:35:17",
                    "waktu_recovery": "01/02/2023 09:07:13",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101424",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55120,
                    "nama_ulp": "ULP KUTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nyoman Duarsana",
                    "alamat_pelapor": "Jl. Pantai Cemongkak, Pecatu, Kec. Kuta Sel., Kabupaten Badung, Bali 80361",
                    "no_telp_pelapor": "6281933101580",
                    "keterangan_pelapor": "mohon segera pemasangan KWH meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:35:48",
                    "waktu_recovery": "01/02/2023 09:11:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5323020100121",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO SUTRISNO ",
                    "alamat_pelapor": "JL VILLA RANDU KAV SURYA NO 10 RT 4 RW 8 KEL KEDUNG JAYA KEC TANAH SAREAL KOTA BOGOR",
                    "no_telp_pelapor": "6285692859292",
                    "keterangan_pelapor": "TGL 9/12/2023 PENANGANAN GANGGUAN APP PRABAYAR OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN DIBERIKAN SURAT BERITA ACARA . MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86067153469.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.WULANDARI",
                    "waktu_lapor": "01/02/2023 08:35:54",
                    "waktu_recovery": "01/02/2023 09:00:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101427",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55120,
                    "nama_ulp": "ULP KUTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sintya dewi",
                    "alamat_pelapor": "Jl. Pantai Balangan No.9",
                    "no_telp_pelapor": "6285798335407",
                    "keterangan_pelapor": "untuk kwh pasang baru atas nama i wayan mustika lokasi JL pantai balangan daya 10600 kenapa kwhnya blm dipasang",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:36:01",
                    "waktu_recovery": "01/02/2023 09:11:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101429",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 155,
                    "nama_up3": "UP3 SURABAYA BARAT",
                    "id_ulp": 51163,
                    "nama_ulp": "ULP MENGANTI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohammad Ali Ridho",
                    "alamat_pelapor": "DS DRANCANG No. RT.3 RW.2 MENGANTI",
                    "no_telp_pelapor": "6281234891636",
                    "keterangan_pelapor": "meteran periksa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:36:17",
                    "waktu_recovery": "01/02/2023 09:10:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101435",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52500,
                    "nama_up3": "UP3 CILACAP",
                    "id_ulp": 52501,
                    "nama_ulp": "ULP CILACAP KOTA",
                    "idpel_nometer": "9830218",
                    "nama_pelapor": "IBU PRISMA/ prisma.lu",
                    "alamat_pelapor": "JL. DR. CIPTO NO.95, RT.04 RW.04, KELURAHAN KEBONMANIS, KECAMATAN CILACAP UTARA, KABUPATEN CILACAP, PROVINSI JATENG",
                    "no_telp_pelapor": "085747232445",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN 01/2023 = ST AW 13628, ST AK 13713 . BERDASARKAN ANGKA ACMT 01/2023 = 13713. REK (TELAH DILUNASI). (RUMAH DIHUNI, BERPAGAR DEPAN, KWH BISA DIJANGKAU KARENA POSISI KWH METER DIBELAKANG RUMAH, PETUGAS RUTIN DATANG) . PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP MENGINGINKAN TINDAK LANJUT.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FRISCILIA.LC",
                    "waktu_lapor": "01/02/2023 08:36:37",
                    "waktu_recovery": "01/02/2023 10:52:11",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020101438",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12500,
                    "nama_up3": "UP3 RANTAU PRAPAT",
                    "id_ulp": 12512,
                    "nama_ulp": "ULP AEK KANOPAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "NUR AINI DEWI",
                    "alamat_pelapor": "JL PERM GMD BLOK C-05 No.2 RT.01 RW.01 KUALUH SEL",
                    "no_telp_pelapor": "6282165058480",
                    "keterangan_pelapor": "rumah kosong sudah 2 bulan tapi kok biaya listrik sampai 400 ribu yaa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:36:48",
                    "waktu_recovery": "01/02/2023 09:48:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101440",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 412,
                    "nama_up3": "UP3 TERNATE",
                    "id_ulp": 41260,
                    "nama_ulp": "ULP TERNATE",
                    "idpel_nometer": "14365004382",
                    "nama_pelapor": "IBU SASMIDAR ",
                    "alamat_pelapor": "KP TANAH TINGGI BARAT PR TANAH TINGGI BARAT RT-3 / RW-1 BLOK A NO 9 JL AKILAHI KEL TANAH TINGGI BARAT KEC TERNATE SELATAN, KOTA TERNATE . ACUAN : BELAKANG AKPER",
                    "no_telp_pelapor": "082197933670",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). SISA 33.60 KWH. NO TOKEN 1986 5368 1176 9256 7174",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.BADRIA",
                    "waktu_lapor": "01/02/2023 08:37:16",
                    "waktu_recovery": "01/02/2023 09:02:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101443",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YENI",
                    "alamat_pelapor": "JL MASTAM RAYA KP CIBODAS KECIL  RT-04 RW-03 NO.0 KEL CIMONE KEC KARAWACI KOTA TANGERANG ",
                    "no_telp_pelapor": "082299096014",
                    "keterangan_pelapor": "MOHON UNTUK PENGECEKAN APP KARENA DIRAGUKAN FUNGSINYA (KWH TIDAK BERKURANG)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FIKO",
                    "waktu_lapor": "01/02/2023 08:37:34",
                    "waktu_recovery": "01/02/2023 11:02:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101444",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dikin Reddevils",
                    "alamat_pelapor": "dusun krajan",
                    "no_telp_pelapor": "6285377360004",
                    "keterangan_pelapor": "pembelian token di gerai atau di pln mobile selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:37:35",
                    "waktu_recovery": "01/02/2023 08:44:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101449",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53221,
                    "nama_ulp": "ULP BANJAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yosso Septiyahadi",
                    "alamat_pelapor": "Jl. Kapten Jamhur No.88",
                    "no_telp_pelapor": "6282240289385",
                    "keterangan_pelapor": "Saat akan isi token ada tulisan periksa, no meter 86079247457 a. n Husen, terima kasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:38:27",
                    "waktu_recovery": "01/02/2023 09:19:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101453",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYANTO ",
                    "alamat_pelapor": "JL LAYAR PERMAI I NO15A RT 10 RW 7 KEL KAPUK MUARA KEC PENJARINGAN JAKUT ACUAN DEKAT RS PIK ",
                    "no_telp_pelapor": "081808384854",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56701410237 MEMBELI TOKEN SEBESAR RP. 500.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH. PTL TIDAK PADAM. SISA 37 KWH. NO TOKEN 14389617308562054462",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.D_FEBRIANNA",
                    "waktu_lapor": "01/02/2023 08:38:49",
                    "waktu_recovery": "01/02/2023 09:23:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Token sudah dimasukan, namun Kwh tidak bertambah"
                },
                {
                    "no_laporan": "K5423020101455",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 533,
                    "nama_up3": "UP3 BANTEN SELATAN",
                    "id_ulp": 56230,
                    "nama_ulp": "ULP MALINGPING",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rendi",
                    "alamat_pelapor": "kp.jogjogan RT 002 RW 008",
                    "no_telp_pelapor": "6285793362708",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,di aplikasi pembelian tertulis gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:39:05",
                    "waktu_recovery": "01/02/2023 12:19:37",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101460",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "suheri",
                    "alamat_pelapor": "KP PICUNG RT 05/05 No. RT.5 RW.5 PASAR KEMI",
                    "no_telp_pelapor": "6285216305607",
                    "keterangan_pelapor": "maaf admin kenapa kwh prabayar nya tidak bisa di isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:39:37",
                    "waktu_recovery": "01/02/2023 09:24:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101462",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53702,
                    "nama_ulp": "ULP CIBITUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Somantri",
                    "alamat_pelapor": "KP CIBUNTU No.0 RT.002 RW.04 CIBITUNG",
                    "no_telp_pelapor": "6281280595909",
                    "keterangan_pelapor": "pada saat pembelian token di struknya masih tarip R1/1300",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:40:02",
                    "waktu_recovery": "01/02/2023 08:48:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101464",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12801,
                    "nama_ulp": "ULP MEDAN TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanang Darmawan",
                    "alamat_pelapor": "JL JALAN KELUARGA NO 63 LK 20 TJ MULAI HILI No.",
                    "no_telp_pelapor": "6285359752118",
                    "keterangan_pelapor": "selagi kwh meter saya blm terpasang, setiap hari akan saya buat pengaduan. dan apabila hari ini, kwh meter blm dipasang, tepat 16.00 saya akan viralkan di sosmed sampai ke kemen bumn terkait hal ini. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:40:05",
                    "waktu_recovery": "01/02/2023 13:44:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101465",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 145,
                    "nama_up3": "UP3 JEMBER",
                    "id_ulp": 51602,
                    "nama_ulp": "ULP LUMAJANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "TRIYA",
                    "alamat_pelapor": "JL PERUMAHAN TUKUM INDAH BARU BLOK C10/11 No.",
                    "no_telp_pelapor": "6285232170805",
                    "keterangan_pelapor": "saya ingin mengajukan permohonan geser meter, apakah bisa segera dilayani? prosedur apa yang harus saya lakukan? tolong konfirmasinya. tks",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:40:13",
                    "waktu_recovery": "01/02/2023 18:25:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101468",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51140,
                    "nama_ulp": "ULP DARMO PERMAI",
                    "idpel_nometer": "000715673",
                    "nama_pelapor": "BP IRFAN",
                    "alamat_pelapor": "JL MANUKAN TAMA A3 No. 28 RT. 1/2 KEL MANUKAN KULON KEC TANDES SURABAYA. SEBELAH HAUS",
                    "no_telp_pelapor": "081330797175",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR UNTUK RENOVASI. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. K5423012001094",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVIANTIE",
                    "waktu_lapor": "01/02/2023 08:40:38",
                    "waktu_recovery": "01/02/2023 09:11:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020101472",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1402,
                    "nama_up3": "UP3 LAHAT",
                    "id_ulp": 14720,
                    "nama_ulp": "ULP PAGAR ALAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsudin",
                    "alamat_pelapor": "JL MAYOR RUSLAN PAGAR ALAM",
                    "no_telp_pelapor": "6285808090711",
                    "keterangan_pelapor": "mohon geser kwh meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:40:55",
                    "waktu_recovery": "01/02/2023 10:21:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101475",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52650,
                    "nama_up3": "UP3 SUKOHARJO",
                    "id_ulp": 52653,
                    "nama_ulp": "ULP WONOGIRI",
                    "idpel_nometer": "01101398160",
                    "nama_pelapor": "BP MARGONO",
                    "alamat_pelapor": "DN KRAPYAK - 0 RT-1 / RW-4 NO - JL RAYA SOLO PACITAN KEL BULUREJO KEC MUNTORO NADI KAB WONOGIRI PROV JATENG // BARAT MUSHOLA NURUL IMAN",
                    "no_telp_pelapor": "085229853090",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN ,PELANGGAN TELAH MELEBIHI TOP UP BULAN DES 22 SEBESAR 720 JN. PADA TGL 01/2/23 SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN. YBS TIDAK MENGETAHUI SISA KWH. BELUM ADA TINDAK LANJUT cc.54.septi_nila",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SEPTI_NILA",
                    "waktu_lapor": "01/02/2023 08:41:06",
                    "waktu_recovery": "01/02/2023 10:43:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5323020100128",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53559,
                    "nama_ulp": "ULP BANDUNG UTARA",
                    "idpel_nometer": "000000000000000009337152",
                    "nama_pelapor": "IBU  EVA ",
                    "alamat_pelapor": "JL CILIMUS  NO 3 RT-/-  KEL ISOLA KEC SUKASARI KOTA BANDUNG ",
                    "no_telp_pelapor": "0225220307",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 TUNGGAKAN REKENING BERIKUT BK DAN REKENING BERJALAN . TELAH DILUNASI. MOHON PTL DI SAMBUNG SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.MILA_H",
                    "waktu_lapor": "01/02/2023 08:40:58",
                    "waktu_recovery": "01/02/2023 08:45:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Salah Putus "
                },
                {
                    "no_laporan": "K5423020101478",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14130,
                    "nama_ulp": "ULP AMPERA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL",
                    "alamat_pelapor": "JL  KI MEROGAN  - - RT-13 / RW--",
                    "no_telp_pelapor": "085838216114",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT. PELANGGAN TERKENA BLOCKING TOKEN KARENA KOMPENSASI UJL, NAMUN YBS BERKEBERATAN DIKARENAKAN SEBELUMNYA APP PASKABAYAR DILOKASI DILAKUKAN PENCABUTAN OLEH PETUGAS KARENA ADANYA KETERLAMBATAN TAGIHAN REKENING DAN DILAKUKAN MIGRASI MENJADI PRABAYAR. YBS TETAP MENGINGINKAN TERPASANG APP PASKABAYAR DILOKASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KADININGRUM.SM",
                    "waktu_lapor": "01/02/2023 08:41:12",
                    "waktu_recovery": "01/02/2023 12:55:53",
                    "jumlah_lapor": 1,
                    "media": "Live Chat Website",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101482",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52006,
                    "nama_ulp": "ULP REMBANG",
                    "idpel_nometer": "0007342120000",
                    "nama_pelapor": "IBU NANI",
                    "alamat_pelapor": "DS SELOPURO LASEM RT 6/5 NO- KEC LASEM KAB REMBANG JATIM ACUAN : DEKAT MAY SALON ",
                    "no_telp_pelapor": "082133706888",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 14451700034 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 58 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.HUSNI",
                    "waktu_lapor": "01/02/2023 08:41:37",
                    "waktu_recovery": "01/02/2023 09:05:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020101491",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "sriwahyuni",
                    "alamat_pelapor": "DN SEGELENG No.1 RT.1 RW.1 SAKRA",
                    "no_telp_pelapor": "6281939623568",
                    "keterangan_pelapor": "isi token gagal terus ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:42:38",
                    "waktu_recovery": "01/02/2023 08:49:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101493",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51121,
                    "nama_ulp": "ULP SIDAYU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Qonita",
                    "alamat_pelapor": "DS DUKUN ANYAR No. RT.003 RW.01 DUKUN",
                    "no_telp_pelapor": "6283122841846",
                    "keterangan_pelapor": "Selamat pagi bapak/ibu yth, apakah bisa Listrik kami diganti R1 saja biar dapat subsidi , karena kami sangat keberatan dengan tagihan Listrik setiap bulannya. \\nterimakasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:42:41",
                    "waktu_recovery": "01/02/2023 09:12:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101499",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44110,
                    "nama_ulp": "ULP CAKRANEGARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmatullah Hidayathi",
                    "alamat_pelapor": "DS KARANG BATA UTARA RT. RW. KR BATA U",
                    "no_telp_pelapor": "6281803641040",
                    "keterangan_pelapor": "Token tidak bisa diinputkan ke kwh meter / selalu direjek",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:43:40",
                    "waktu_recovery": "01/02/2023 09:41:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100339",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAMHARI ",
                    "alamat_pelapor": "JL PALEM MANIS KAMPUNG GANDASARI NO 03 RT 01 RW 07 KEL GANDASARI KEC JATIUWUNG KAB TANGERANG BANTEN ACUAN DEKAT DNGAN SBELAH MENARA TELKOM ",
                    "no_telp_pelapor": "082124044441",
                    "keterangan_pelapor": "PELANGGAN NO METER 32020329309 TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA PULSA 37 KWH ,  PTL MENYALA, INFO PELANGGAN  TIDAK ADA PEMBARUAN DI KWH METER, NO TOKEN 0375 9184 3583 6070",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FIRA",
                    "waktu_lapor": "01/02/2023 08:43:44",
                    "waktu_recovery": "01/02/2023 11:05:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101505",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ENDAH ",
                    "alamat_pelapor": "JL.DARMA PUTERA RAYA RT 01/07 NO 0  KEL KEBAYORAN SELATAN KEC KEBAYORAN LAMA JAKSEL LOKASI SETEMPATNYA ALFAMRT ",
                    "no_telp_pelapor": "081398731030",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 31/01/23 PELANGGAN DENGAN ID METER 32900641559 MEMBELI TOKEN SEBESAR RP. 5000.000,- RP 1,000,000, RP 1,000,000, RP 500,000 NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AISYAH_R.CBC",
                    "waktu_lapor": "01/02/2023 08:44:11",
                    "waktu_recovery": "01/02/2023 09:34:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Token sudah dimasukan, namun Kwh tidak bertambah"
                },
                {
                    "no_laporan": "K5423020101508",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 155,
                    "nama_up3": "UP3 SURABAYA BARAT",
                    "id_ulp": 51161,
                    "nama_ulp": "ULP TAMAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "DESI ALFIANITA PUTRI",
                    "alamat_pelapor": "PR GRY BARUNGU A No.18 RT. RW. NGARES",
                    "no_telp_pelapor": "6282332233225",
                    "keterangan_pelapor": "selamat pagi ...apa tidak salah tagihan saya segitu..bulan2 sebelumnya2 tagihan saya dibawah 200 rb ini saya kok hampir 200% selisihnya.. mohon dicek kembali ..ino saya foto kondisi kwh saya saat ini..mohon dicek kembali.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:44:29",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101511",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_ulp": 51402,
                    "nama_ulp": "ULP BLITAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Aditya",
                    "alamat_pelapor": "DN PENJOLAN No. RT.2 RW.1 KARANGBEND",
                    "no_telp_pelapor": "6285157783034",
                    "keterangan_pelapor": "Pembelian token listrik baik offline maupun online di PLN Mobile selalu gagal/tidak berhasil",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:44:56",
                    "waktu_recovery": "01/02/2023 10:28:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101512",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ANGGITA",
                    "alamat_pelapor": "JL MATARAM, PR PONDOK MANDA 1 BLOK U NO.1, KEL TUGU, KEC CIMANGGIS, KOTA DEPOK, JAWA BARAT ",
                    "no_telp_pelapor": "081295385090",
                    "keterangan_pelapor": "TGL 30/01/2023 REK JAN 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MARIA_M",
                    "waktu_lapor": "01/02/2023 08:45:08",
                    "waktu_recovery": "01/02/2023 11:42:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020101517",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32030,
                    "nama_ulp": "ULP MAROS",
                    "idpel_nometer": "",
                    "nama_pelapor": "FITRIANI S.PD",
                    "alamat_pelapor": "jl.poros kostrad kariango",
                    "no_telp_pelapor": "6282393382868",
                    "keterangan_pelapor": "biaya penerbitan SLO dan NIDI yang sedikit mahal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:45:18",
                    "waktu_recovery": "01/02/2023 10:41:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101518",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "Jl. Tanah Baru Raya Blok Bale No.41",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "isi token selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:45:25",
                    "waktu_recovery": "01/02/2023 08:54:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Bayar"
                },
                {
                    "no_laporan": "K5123020100259",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51710,
                    "nama_ulp": "ULP SUMENEP",
                    "idpel_nometer": "004667136",
                    "nama_pelapor": "BP MUNIR ",
                    "alamat_pelapor": "JL - NO 0 N PAOTOAN DS JENANGGER RT 0 RW 0 KEC BATANG BATANG KAB SUMENEP / SELATAN BALAI DESA ",
                    "no_telp_pelapor": "085850421214",
                    "keterangan_pelapor": "NM 60011937673 PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" , NO TOKEN 22662463006218351164 , BELUM ADA PEMBAHARUAN KWH METER OLEH PETUGAS. SISA PULSA = TIDAK TAHU  , PTL MENYALA \\n ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RETNO",
                    "waktu_lapor": "01/02/2023 08:45:50",
                    "waktu_recovery": "01/02/2023 10:01:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5323020100133",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52305,
                    "nama_ulp": "ULP KENDAL",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHIDAYAH",
                    "alamat_pelapor": "JL ARTERI NO 0 RT-1 / RW-3 DS KEBONADEM KEC BRANGSONG KAB KENDAL/SETEMPAT RM RAMAYANA SATE",
                    "no_telp_pelapor": "082328893830",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43 (SILAHKAN KIRIM DIL PREPAID KE P2APST) NO TOKEN 41438551193750694457. KONDISI PTL MENYALA. SISA STROOM TIDAK MENGETAHUI NO METER 46002948613",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.WIDA",
                    "waktu_lapor": "01/02/2023 08:45:53",
                    "waktu_recovery": "01/02/2023 09:02:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101524",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1402,
                    "nama_up3": "UP3 LAHAT",
                    "id_ulp": 14720,
                    "nama_ulp": "ULP PAGAR ALAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "roni yahya",
                    "alamat_pelapor": "DS BERINGIN SAKTI PAGAR ALAM",
                    "no_telp_pelapor": "6285859550551",
                    "keterangan_pelapor": "cek kwh meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:45:57",
                    "waktu_recovery": "01/02/2023 10:21:42",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100343",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "173505",
                    "nama_pelapor": "BP ANGGI ",
                    "alamat_pelapor": "KP TAPOS RT.02/01 JL ARYA WASANGKARA NO 70 KEL TAPOS KEC TIGARAKSA KAB TANGERANG LOKASI DEKAT RUMAH RT ACENG , ARAH KE GOLF TIGARAKSA ",
                    "no_telp_pelapor": "081809231300",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP DENGAN ID PELANGGAN:  546401717273",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NURUL",
                    "waktu_lapor": "01/02/2023 08:46:03",
                    "waktu_recovery": "01/02/2023 09:00:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101527",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52309,
                    "nama_ulp": "ULP WELERI",
                    "idpel_nometer": "10004590",
                    "nama_pelapor": "IBU NONI",
                    "alamat_pelapor": "JL KRAJAN NO.3 RT-04 / RW-01 DS TEJOREJO KEC RINGINARU KAB KENDAL. ACUAN : BALAI DESA",
                    "no_telp_pelapor": "02155967575",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI LAYANAN PROSES PINDAH APP MELALUI PLN 123. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB. PELANGGAN PERNAH LAPOR DENGAN NO K5423013004907, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_lapor": "01/02/2023 08:46:14",
                    "waktu_recovery": "01/02/2023 09:19:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101529",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "LOKASI : PERUM ANGSANA ASRI BLOK A NO 5 JL ANGSANA 1 KEL PAMULANG TIMUR KEC PAMULANG TANGSEL, DEPAN SMP 21 PAMULANG ",
                    "no_telp_pelapor": "081280996533",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP DIKARENAKAN SETEMPAT DALAM RENOVASI, PEMOHON SEBAGAI PEMILIK PERSIL ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YUNIARTI_B.SM",
                    "waktu_lapor": "01/02/2023 08:46:40",
                    "waktu_recovery": "01/02/2023 09:15:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101530",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 143,
                    "nama_up3": "UP3 BOJONEGORO",
                    "id_ulp": 51806,
                    "nama_ulp": "ULP BRONDONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "agus mansur irawan",
                    "alamat_pelapor": "DS SEDAYULAWAS No.0 RT.2 RW.2 BRONDONG",
                    "no_telp_pelapor": "6285232132266",
                    "keterangan_pelapor": "kwh meter blm terpasang, tapi laporannya sudah menyala... mohon tindak lanjut  ini no laporan: G5523020100170",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:46:37",
                    "waktu_recovery": "01/02/2023 09:45:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101534",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhalisa",
                    "alamat_pelapor": "JL ANTARA RECIDENCE A1/6 No. TAMALANREA",
                    "no_telp_pelapor": "6282399309796",
                    "keterangan_pelapor": "token selalu gagal masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:46:48",
                    "waktu_recovery": "01/02/2023 10:22:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101536",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18180,
                    "nama_ulp": "ULP PANGKALAN KERINCI",
                    "idpel_nometer": "",
                    "nama_pelapor": "AMONIO Hulu",
                    "alamat_pelapor": "PT ADEI DV 5, ",
                    "no_telp_pelapor": "6285211082332",
                    "keterangan_pelapor": "periksa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:46:54",
                    "waktu_recovery": "01/02/2023 08:59:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101537",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12100,
                    "nama_up3": "UP3 PEMATANG SIANTAR",
                    "id_ulp": 12110,
                    "nama_ulp": "ULP TEBING TINGGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vera Sigalingging",
                    "alamat_pelapor": "Jl. Jend. Sudirman No.330",
                    "no_telp_pelapor": "6281269053612",
                    "keterangan_pelapor": "nomor token yg saya beli tidak terlihat dimobil bangking",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:46:58",
                    "waktu_recovery": "01/02/2023 11:12:36",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101538",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARDINATA",
                    "alamat_pelapor": "JALAN CEMPAKA. PERUM KERONCONG PERMAI BLOK EB 15 NO 9 RT 006 RW 014 KEL GEBANG RAYA KEC PERIUK KOTA TANGERANG",
                    "no_telp_pelapor": "085155317649",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 30471, ST AK 30958, ST BERDASARKAN ANGKA ACMT FEBRUARI/2023 = 30958. REK BELUM DILUNASI. (RUMAH DIHUNI, KWH METER MUDAH DIJANGKAU, PETUGAS TIDAK TAU DATANG UNTUK CATER ATAU TIDAK)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NITA.LC",
                    "waktu_lapor": "01/02/2023 08:47:16",
                    "waktu_recovery": "01/02/2023 09:24:22",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020101545",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "000000000000000010970688",
                    "nama_pelapor": "BP SAHRIZAL SYARIF",
                    "alamat_pelapor": "JL BATU RADEN 1 BLOK 4 NO 37 RT-000 / RW-00 KEL PENGASINAN KEC RAWA LUMBU KAB BEKASI JAWA BARAT DEKAT KEMANG PRATAMA",
                    "no_telp_pelapor": "0811979520",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEB 23  STAND AKHIR 25781 ST APP TGL 01/02/23 = 25291 RUMAH TIDAK HUNI DAN BERPAGAR. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN BERKEBERATAN UNTUK MELAKUKAN PEMBAYARAN FEB 2023 . PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AL_MIRA",
                    "waktu_lapor": "01/02/2023 08:48:09",
                    "waktu_recovery": "01/02/2023 10:41:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020101548",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "ichad pardhan",
                    "alamat_pelapor": "PR GAZA RESIDENCE K-46 No. RT.0 RW.0",
                    "no_telp_pelapor": "6282334250500",
                    "keterangan_pelapor": "meteran boros",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:48:22",
                    "waktu_recovery": "01/02/2023 08:51:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101550",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DONA MAHARDIKA ",
                    "alamat_pelapor": "TAMAN CIKUNIR INDAH BLOK C5/13 A RT 01/ RW 11 JAKAMULYA, BEKASI SELATAN",
                    "no_telp_pelapor": "08568650079",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 31/01/23 SEBESAR RP. 20.000,- DENGAN NO. TOKEN 2854-1922-4907-5871-1595. SISA TOKEN 49,02 KWH.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MARTA.LC",
                    "waktu_lapor": "01/02/2023 08:48:38",
                    "waktu_recovery": "01/02/2023 08:55:52",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101551",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOGI/ IBU RARA ",
                    "alamat_pelapor": "PR CITRA PASUNDAN BLOK-C8 NO.15 JL CURUG WETAN KEL CURUG KEC CURUG KAB TANGERANG. ",
                    "no_telp_pelapor": "085319384665",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK TGL 31/01/23. ID METER 45043212492. YBS MENGHUBUNGI KEMBALI CC.54.WAHYU_P//09:30",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.TANTI_S",
                    "waktu_lapor": "01/02/2023 08:48:40",
                    "waktu_recovery": "01/02/2023 09:33:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101557",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 545,
                    "nama_up3": "UP3 SUMEDANG",
                    "id_ulp": 53521,
                    "nama_ulp": "ULP MAJALENGKA",
                    "idpel_nometer": "",
                    "nama_pelapor": "ADI ISLAHUDIN",
                    "alamat_pelapor": "DN HAURDUNI No. RT.5 RW.3 MAJA UTARA",
                    "no_telp_pelapor": "6281284207304",
                    "keterangan_pelapor": "pengajuan Geser Tiang Listrik  dari tengah sawah ke pinggir searah kabel sepanjang 2.5 meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:49:05",
                    "waktu_recovery": "01/02/2023 10:34:22",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101561",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKO",
                    "alamat_pelapor": "JL. BANGKA 11 NO 52 RT 006/010 KEL PELA MAMPANG KEC MAMPANG PRAPATAN JAK - SEL",
                    "no_telp_pelapor": "081286940400",
                    "keterangan_pelapor": "MOHON PERIKSA APP, BEBERAPA ANGKA KEYPAD RUSAK DAN PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 47 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.HUSNI",
                    "waktu_lapor": "01/02/2023 08:49:45",
                    "waktu_recovery": "01/02/2023 09:22:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101565",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12600,
                    "nama_up3": "UP3 LUBUKPAKAM",
                    "id_ulp": 12612,
                    "nama_ulp": "ULP LUBUKPAKAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kabul M",
                    "alamat_pelapor": "DN SEPAKAT BERINGIN No.0 BERINGIN",
                    "no_telp_pelapor": "6281264422414",
                    "keterangan_pelapor": "Selamat pagi Bpk/Ibu yg bertugas... Saya ingin konformasi terkait pengaduan saya di bulan lalu dengan no K5423010105655.\\n\\nKenapa belum selesai, sampai saat ini NILAI KWH meter saya masi selisih.\\nTolong di kroscek ulang, stand akhir yg harus saya bayar di angka 15421.\\nDan nilai aktual di KWH meter saat ini 15348...\\nTerimakasi ...",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:50:19",
                    "waktu_recovery": "01/02/2023 10:55:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020101566",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1402,
                    "nama_up3": "UP3 LAHAT",
                    "id_ulp": 14720,
                    "nama_ulp": "ULP PAGAR ALAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy sofian",
                    "alamat_pelapor": "JL SERMA WANAR PAGAR ALAM",
                    "no_telp_pelapor": "6285890021167",
                    "keterangan_pelapor": "cek kwh",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:50:22",
                    "waktu_recovery": "01/02/2023 10:21:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101567",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SRIYANTO",
                    "alamat_pelapor": "KOMP DEPKES JL LITBANGKES BLOK B1 NO 4A RT 011/04 KEL SUNTER JAYA KEC TJ PRIUK JAKUT ",
                    "no_telp_pelapor": "0216505424",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 24/01/23 PERGANTIAN APP PRABAYAR KARENA RUSAK. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA 97 KWH PADA APP LAMA (ID METER 86019570489). YBS MENGINGINKAN AGAR SISA KWH TSB DAPAT DIKONVERSI KE APP BARU (ID METER 86231593665).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ITA_HARYANI",
                    "waktu_lapor": "01/02/2023 08:50:48",
                    "waktu_recovery": "01/02/2023 09:25:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5323020100137",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53571,
                    "nama_ulp": "ULP UJUNGBERUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAN",
                    "alamat_pelapor": "PR DJARUM D3 CISITU RT 3 RW 9 BLOK D3 DESA CIMEKAR KEC CILEUNYI / LOKASI BERUPA GUDANG WARNA BIRU",
                    "no_telp_pelapor": "081291767323",
                    "keterangan_pelapor": "MOHON BANTU LAYANAN GESER APP METER NO METER 32125793847, DIGESER KARENA POSISI SAAT INI DIRASA KURANG PAS.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DEWI",
                    "waktu_lapor": "01/02/2023 08:51:08",
                    "waktu_recovery": "01/02/2023 10:10:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101576",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32900,
                    "nama_up3": "UP3 MAMUJU",
                    "id_ulp": 32930,
                    "nama_ulp": "ULP MAJENE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JL PENDIDIKAN No. 0 0 RT 0 RW 0, BATULAYA, TINAMBUNG, KAB. POLEWALI MANDAR, SULAWESI BARAT",
                    "no_telp_pelapor": "085397290000",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 19/12/23 PEMBAYARAN PROSES PB (R1MT/900 VA) DENGAN NO REG 3293012038786 NAMUN HINGGA SAAT INI BELUM ADA REALISASI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANINGSIH",
                    "waktu_lapor": "01/02/2023 08:52:10",
                    "waktu_recovery": "01/02/2023 13:33:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101588",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 232,
                    "nama_up3": "UP3 BALIKPAPAN",
                    "id_ulp": 23230,
                    "nama_ulp": "ULP TANAH GROGOT",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deny Dwi Hartanto",
                    "alamat_pelapor": "Jl. RM Noto Sunardi 22, Tanah Grogot",
                    "no_telp_pelapor": "6281254852842",
                    "keterangan_pelapor": "voltase listrik di rumah kami naik turun sejak jam 3 dini hari, lampu merah di mesin nyala kedap kedip, mohon tindakan, terimakasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:52:49",
                    "waktu_recovery": "01/02/2023 10:35:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Drop Tegangan "
                },
                {
                    "no_laporan": "K5423020101589",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32600,
                    "nama_up3": "UP3 PALOPO",
                    "id_ulp": 32620,
                    "nama_ulp": "ULP MAKALE",
                    "idpel_nometer": "",
                    "nama_pelapor": "ratmi",
                    "alamat_pelapor": "DS TIAKKA' KAERO No.0 RT.0 0",
                    "no_telp_pelapor": "6282293367832",
                    "keterangan_pelapor": "gagal isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:52:49",
                    "waktu_recovery": "01/02/2023 09:27:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100139",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAMSURI",
                    "alamat_pelapor": "JL PONCOL INDAH V NO.43 RT-3 RW-2 KEL CIRENDE KEC CIPUTAT KOTA TANGERANG SELATAN ",
                    "no_telp_pelapor": "081398988083",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN STROOM (SILAHKAN KIRIM DIL PREPAID KE P2APST !!!) SISA 444KWH.INFO PELANGGAN TIDAK ADA PERGANTIAN APP METER .\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NIA",
                    "waktu_lapor": "01/02/2023 08:52:53",
                    "waktu_recovery": "01/02/2023 09:13:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101591",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53861,
                    "nama_ulp": "ULP CITEUREUP",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fatma",
                    "alamat_pelapor": "Jl. branta mulia, karang asem timur, citeureup, bogor",
                    "no_telp_pelapor": "6281291393618",
                    "keterangan_pelapor": "tidak bisa melakukan pembelian token listrik, gagal terus kenapa?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:52:58",
                    "waktu_recovery": "01/02/2023 10:19:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101593",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SOFIAN ",
                    "alamat_pelapor": "JL KP KEBON CAU RT7/2  RW 5  NO 89 KEL  JATAKE KEC JATI UWUNG .  TGR ACUAN  DEKAT GARDU PLN ",
                    "no_telp_pelapor": "081298603253",
                    "keterangan_pelapor": "TGL 31/12/22 TUNGGAKAN REK  NOP 22 DAN DES 22 BERIKUT BK TELAH DILUNASI PTL MINTA DISAMBUNG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHLI",
                    "waktu_lapor": "01/02/2023 08:53:06",
                    "waktu_recovery": "01/02/2023 11:05:08",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020101596",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53742,
                    "nama_ulp": "ULP MUSTIKA JAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodi Gunawan",
                    "alamat_pelapor": "KP RAWA BANTENG No.0 RT.003 RW.02 LMBNG JAYA",
                    "no_telp_pelapor": "6289608323412",
                    "keterangan_pelapor": "mohon di bantu.\\npada saat isi token muncul ket reject. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:53:24",
                    "waktu_recovery": "01/02/2023 12:53:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101597",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51710,
                    "nama_ulp": "ULP SUMENEP",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vera Riskiyanti",
                    "alamat_pelapor": "kampung beddhi rt03rw01",
                    "no_telp_pelapor": "6287762505731",
                    "keterangan_pelapor": "memasukkan token gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:53:27",
                    "waktu_recovery": "01/02/2023 10:00:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020100275",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52250,
                    "nama_up3": "UP3 TEGAL",
                    "id_ulp": 52260,
                    "nama_ulp": "ULP RANDUDONGKAL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHYONO",
                    "alamat_pelapor": "DS KUTA RT.19 RW.4 KEC.BELIK KAB.PEMALANG / SETEMPAT PETERNAKAN AYAM - DEKAT PEMAKAMAN UMUM",
                    "no_telp_pelapor": "088225365974",
                    "keterangan_pelapor": "PENDAFTARAN PB TARIF B1T/3500VA NO KODE BOOKING 7774140000000307 BP LUNAS TGL 24/01/2023 NAMUN BELUM REALISASI. INFO PETUGAS SAAT SURVEY MATERIAL BELUM TERSEDIA, MOHON PELANGGAN DIKONFIRMASI KEMBALI KARENA LISTRIK UNTUK TEMPAT USAHA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DAINING",
                    "waktu_lapor": "01/02/2023 08:53:30",
                    "waktu_recovery": "01/02/2023 09:10:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101602",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53711,
                    "nama_ulp": "ULP BEKASI KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad rahman bandhowi",
                    "alamat_pelapor": "KP RAWA KALONG No. RT.1 RW.3 KARANG SAT",
                    "no_telp_pelapor": "62895417884901",
                    "keterangan_pelapor": "tidak bisa beli token,",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:53:49",
                    "waktu_recovery": "01/02/2023 10:35:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101605",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REZA",
                    "alamat_pelapor": "JL RAYA BUKIT KENCANA NO 5   RT-1 / RW-8 KEL JATI MAKMUR KEC PD GEDE BEKASI. ",
                    "no_telp_pelapor": "081218590780",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MENGINPUTKAN TOKEN SETELAH UPDATE VKRN 43 SISA 33 KWH  NO TOKEN 28774931758905019408 DAN  61372690645501079104.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVITA.CSOB",
                    "waktu_lapor": "01/02/2023 08:54:11",
                    "waktu_recovery": "01/02/2023 09:16:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101606",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31220,
                    "nama_ulp": "ULP KAMONJI",
                    "idpel_nometer": "",
                    "nama_pelapor": "moh fikri",
                    "alamat_pelapor": "Jl. TK Handayani",
                    "no_telp_pelapor": "6285255960110",
                    "keterangan_pelapor": "BTN Baliase Green C8",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:54:07",
                    "waktu_recovery": "01/02/2023 09:08:22",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101609",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53585,
                    "nama_ulp": "ULP PADALARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "dany",
                    "alamat_pelapor": "KP RANCABALI No. RT.5 RW.4 PADALARANG",
                    "no_telp_pelapor": "6281380592365",
                    "keterangan_pelapor": "saya tidak bisa mengisi token listriknya ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:54:32",
                    "waktu_recovery": "01/02/2023 09:55:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100142",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SENDI",
                    "alamat_pelapor": "JL CISENGKOL PR VILLA PERDANIA RT-3 / RW-7 BLOKE NO 22 KEL SETIA MULYA KEC TAMANSARI KOTA TASIKMALAYA",
                    "no_telp_pelapor": "081313960960",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 86033266635 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH TIDAK MENGETAHUI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.WULANDARI",
                    "waktu_lapor": "01/02/2023 08:54:56",
                    "waktu_recovery": "01/02/2023 09:02:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101611",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_ulp": 52551,
                    "nama_ulp": "ULP DEMAK",
                    "idpel_nometer": "",
                    "nama_pelapor": "imron rosadi",
                    "alamat_pelapor": "DK KRASAK GEBANG No. RT.3 RW.5 BONANG",
                    "no_telp_pelapor": "6285227227280",
                    "keterangan_pelapor": "tidak dapat token listrik dengan sebab kelebihan, padahal ini masuk awal bulan, seharusnya baru mulai perhitungan.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:54:51",
                    "waktu_recovery": "01/02/2023 11:10:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101614",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51314,
                    "nama_ulp": "ULP KEBONAGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "SHALAHUDDIN AL AYYUBI",
                    "alamat_pelapor": "PR TANJUNG PRIOK 2 KAV-B No.3A RT.0 RW.0",
                    "no_telp_pelapor": "6281249902985",
                    "keterangan_pelapor": "Sudah melaksanakan pembayaran Token via Mobile Banking BRI dan transaksi dinyatakan berhasil... namun saat input token di kWh meter beberapa kali dinyatakan gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:55:07",
                    "waktu_recovery": "01/02/2023 09:38:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101616",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12801,
                    "nama_ulp": "ULP MEDAN TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ismail",
                    "alamat_pelapor": "JLN MEDAN BELAWAN KM, 6.5",
                    "no_telp_pelapor": "6281263656718",
                    "keterangan_pelapor": "kpd yth Bpk pimpinan PT PLN di tempat, pak saya ada mengajukan permohonan pemasangan baru listrik PLN, dan saya sudah membayar PB dan ujl nya, namun sampai saat ini belum ada realisasi dari pihak PLN setempat, jadi saya Mhn kpd Bpk pimpinan PT pln membantu saya agar listrik saya terpasang karena saya sangat butuhkan arus listrik tsb, dan ini data permohonan saya, nama   munawir qalbi, alamat jlnedan belawan  km 6.5 , daya 132000 , non registrasi pembayaran 1280111022075 , atas bantuan Bpk pimpinan PLN saya mengucapkan terimankasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:55:12",
                    "waktu_recovery": "01/02/2023 13:44:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101619",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "ambaranhosman",
                    "alamat_pelapor": "seruni",
                    "no_telp_pelapor": "6287743319396",
                    "keterangan_pelapor": "kWh periksa Dan tidak dapat mask pulsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:55:26",
                    "waktu_recovery": "01/02/2023 12:53:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101622",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22100,
                    "nama_ulp": "ULP MANGKURAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Rizky Ramadhan",
                    "alamat_pelapor": "XX BELITUNG No.0 RT. RW.",
                    "no_telp_pelapor": "6281345151518",
                    "keterangan_pelapor": "halo,\\nsaya ingin mengubah sambungan listrik dirumah saya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:55:38",
                    "waktu_recovery": "01/02/2023 11:04:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101623",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Candra Stiawan",
                    "alamat_pelapor": "PR GAZA RESIDENCE KAV 51 No.",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "sering padam",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:55:43",
                    "waktu_recovery": "01/02/2023 08:59:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101626",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZIZUL HAKIM",
                    "alamat_pelapor": "DN TENGONAK No. RARANG BAT",
                    "no_telp_pelapor": "6283131094006",
                    "keterangan_pelapor": "Token listrik gagal terus,padahal nomor token yang di pencet sudah sama dengan nomor token yang di beli",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:55:57",
                    "waktu_recovery": "01/02/2023 12:51:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101633",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maman surahman",
                    "alamat_pelapor": "PR RUKO SENTRA BISNIS BLOK F No.21 MDN SATRIA",
                    "no_telp_pelapor": "62895353620717",
                    "keterangan_pelapor": "minta di bntu pak daya ya masi dya 3500 ya pak blom 6600 ya pak bisa di bantu setatus ya pak biyar bisa berubah pak ke 6600 pak ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:56:32",
                    "waktu_recovery": "01/02/2023 09:51:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020100284",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VINCEN ",
                    "alamat_pelapor": "JL MANGGA BESAR RAYA NO.47 JA KEL MAPAR KEC TAMANSARI JAKBAR / ACUAN LOKASI DEKAT BEKAS APOTIK BUDI / KANTIN CINA",
                    "no_telp_pelapor": "081284985840",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123013100582 PELANGGAN KONFIRMASI MOHON PENGECEKAN KABEL-KABEL PLN YANG DI TIANG LSITRIK KARENA SEBELUMNYA TGL 26/01/2023 ADA PERCIKAN API DAN SUARA LEDAKAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MEGAYANTI",
                    "waktu_lapor": "01/02/2023 08:56:43",
                    "waktu_recovery": "01/02/2023 09:23:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020101637",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "000000000000000000635101",
                    "nama_pelapor": "BP WAHYUDI ALAMSYAH",
                    "alamat_pelapor": "PERUMAHAN ADIWIRA PERSADA RT 05 RW 13 BLOK O NO 21, JL RODA PEMBANGUNAN KELURAHAN NANGGEWR CBINONG KAB BOGOR",
                    "no_telp_pelapor": "082225229152",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK JAN/2023 = 16099, ST APP TGL 02/01/2023 = 15905. REK BELUM DILUNASI. (RUMAH DIHUNI, RUMAH TIDAK DIKUNCI PADA PAGI HARI – PUKUL 12:00, APP MUDAH DIJANGKAU, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKANAGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. TERKAIT K5423010202732",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AYU_E.SM",
                    "waktu_lapor": "01/02/2023 08:57:07",
                    "waktu_recovery": "01/02/2023 09:15:48",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020101646",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52104,
                    "nama_ulp": "ULP SEDAYU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antonius Didik Heri prayitna",
                    "alamat_pelapor": "menulis sumbersari moyudan sleman yogyakarta",
                    "no_telp_pelapor": "62882005842237",
                    "keterangan_pelapor": "setelah di ganti meteran jadi boros",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:58:20",
                    "waktu_recovery": "01/02/2023 12:02:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101647",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 535,
                    "nama_up3": "UP3 CIANJUR",
                    "id_ulp": 53691,
                    "nama_ulp": "ULP TANGGEUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Resti Rahayu",
                    "alamat_pelapor": "KP BOJONG DENGKENG No. RT.3 RW.6",
                    "no_telp_pelapor": "6281286518017",
                    "keterangan_pelapor": "setiap kali mengisi token listrik selalu gagal, dimohon untuk memberikan solusi agar masalah ini bisa segera teratasi. terima kasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:58:24",
                    "waktu_recovery": "01/02/2023 10:17:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101655",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imron Rosyidi",
                    "alamat_pelapor": "rt 05 rw 02 dusun krajan brani wetan maron probolinggo jawa timur",
                    "no_telp_pelapor": "6285333276196",
                    "keterangan_pelapor": "tidak bisa beli token padhal masih tanggal 1",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:58:51",
                    "waktu_recovery": "01/02/2023 09:00:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101656",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tommy Setyo Aprilianto",
                    "alamat_pelapor": "JL DS PEKAYON BL D/B2 No.43",
                    "no_telp_pelapor": "628118137766",
                    "keterangan_pelapor": "sudah selama 2 bulan terakhir tagihan listrik tiba-tiba membengkak. mhn dicek kWh meter nya khawatir ada kebocoran instalasi listrik.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 08:58:56",
                    "waktu_recovery": "01/02/2023 10:22:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100379",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53595,
                    "nama_ulp": "ULP RAJAMANDALA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AIKARTININGSIH ",
                    "alamat_pelapor": "JL CIMERANG NO 115 KP CIPARANG, DESA CIPATAT RT-3 / RW-7 KEC CIPATAT KAB BANDUNG BARAT // DEKAT DENGAN MASJID AL FALAH ",
                    "no_telp_pelapor": "6285721624006",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA PEMBELIAN TOKEN PTL MENYALA  SISA TOKEN 70 KWH TIDAK ADA PERUBAHAN NO METER DAN BLOCKING TOKEN. PELANGGAN MENGHUBUNGI KEMBALI, MOHON DITINDAKLANJUTI (CC.55.ASTARI)\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SARI",
                    "waktu_lapor": "01/02/2023 09:00:12",
                    "waktu_recovery": "01/02/2023 09:45:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5323020100149",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31600,
                    "nama_up3": "UP3 GORONTALO",
                    "id_ulp": 31650,
                    "nama_ulp": "ULP TELAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFIAN",
                    "alamat_pelapor": "JL PASAR MINGGU RT -/-  NO 0 DESA DUANO, KEC SUWAWA TENGAH, KAB. BONE BOLANGO, GORONTALO. SETEMPAT TOKO GALLERY NAILA ",
                    "no_telp_pelapor": "02517502951",
                    "keterangan_pelapor": "TGL 13/01/23 PEMABAYARAN PROSES PB ( B1T/2200VA) DENGAN NO AGENDA DAN NO REG 3165012101785. BP DAN UJL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT NO LAPOR K5423012502265. STATUS SELESAI. BELUM ADA PENANGANAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DEWI",
                    "waktu_lapor": "01/02/2023 09:00:12",
                    "waktu_recovery": "01/02/2023 15:59:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101669",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 411,
                    "nama_up3": "UP3 AMBON",
                    "id_ulp": 41142,
                    "nama_ulp": "ULP HITU",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU HERTATI",
                    "alamat_pelapor": "DS KAMNELO NO.LUHU KEC.PIRU KAB PULAU MULA BELAKANG",
                    "no_telp_pelapor": "081315661246",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR 15 HARI LALU PETUGAS DATANG KE LOKASI UNTUK MELAKUKAN PEMUTUSAN SEMENTARA DI LOKASI YBS, TERKAIT TUNGGAKAN. SESUAI INFO PELANGGAN YBS TELAH DATANG KE UNIT TERKAIT PEMBAYARAN TUNGGAKAN TSBT NAMUN YBS DIINFORMASIKAN NO REG DAN DISARANKAN DI BAYAR KE MINIMARKET, NAMUN NO REG TIDAK TEMUKAN. BEDASARKAN DATA PADA AP2T ID PEL SAAT INI SUDAH MENJADI LAYANAN PRABAYAR DAN PEMBAYARAN REKENING HANYA SAMPAI MEI 2022, NAMUN DI PERSIL PELANGGAN MASIH TERPASANG APP PASCABAYAR",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FIKO",
                    "waktu_lapor": "01/02/2023 09:00:46",
                    "waktu_recovery": "01/02/2023 10:50:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020101680",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad ruland marua dunggio",
                    "alamat_pelapor": "JL PASAR TANAH MERAH No.5B RT.4 RW.13 PENGASINAN",
                    "no_telp_pelapor": "6289513635209",
                    "keterangan_pelapor": "no tlpn sya berubah 095692830787",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:01:53",
                    "waktu_recovery": "01/02/2023 15:49:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101683",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 533,
                    "nama_up3": "UP3 BANTEN SELATAN",
                    "id_ulp": 56220,
                    "nama_ulp": "ULP PANDEGLANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jihan Apriana",
                    "alamat_pelapor": "KP MALANG NENGAH No.0 RT.0 RW.0 MEDONG",
                    "no_telp_pelapor": "6285773747200",
                    "keterangan_pelapor": "tidak bisa beli token listrik ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:01:57",
                    "waktu_recovery": "01/02/2023 10:32:53",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100298",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_ulp": 51406,
                    "nama_ulp": "ULP PARE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKO ",
                    "alamat_pelapor": "JL.SIWALAN NO0 DN TONDOMULYO RT-3 / RW-1 KEL GADUNGAN KEC PUNCU KAB KEDIRI. DEKAT PEREMPATAN",
                    "no_telp_pelapor": "085736767409",
                    "keterangan_pelapor": "NM 14009676199 KESULITAN PEMBELIAN TOKEN DI SHOPEE DENGAN KETERANGAN NM TIDAK TERDAFTAR DAN KETERANGAN KIRIM DIL PREPAID KE P2APST” PADA APLIKASI LPB (P2APST) SAAT INI SISA KWH = 626,16 KWH.BELUM ADA GANTI KWH METER. PELANGGAN JUGA INGIN DILAKUKAN PENGGANTIAN KWH METER KARENA KEMARIN MENOLAK",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.FITRIDY",
                    "waktu_lapor": "01/02/2023 09:02:49",
                    "waktu_recovery": "01/02/2023 13:28:08",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101686",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51140,
                    "nama_ulp": "ULP DARMO PERMAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUCHAMAD FATHONY",
                    "alamat_pelapor": "JL MANUKAN REJO 10 BLOK 4E No.16 RT.3 RW.6 MANUKAN",
                    "no_telp_pelapor": "62818300358",
                    "keterangan_pelapor": "no idpel ganti?dulu 86001378081 sekarang berubah sudah saya belikan token gak bisa di input, gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:02:47",
                    "waktu_recovery": "01/02/2023 09:40:13",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101687",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "sueb",
                    "alamat_pelapor": "DN RANGKANG No. RT.4 RW.2",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "boros",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:02:59",
                    "waktu_recovery": "01/02/2023 09:05:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101690",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bagus Harry Sudarmono",
                    "alamat_pelapor": "JL JL PERMATA MIRAH NO1A",
                    "no_telp_pelapor": "6281219703163",
                    "keterangan_pelapor": "ingin tambah daya dari 16.500va menjadi 23.000va",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:03:18",
                    "waktu_recovery": "01/02/2023 13:15:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5323020100157",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51452,
                    "nama_ulp": "ULP MOJOKERTO",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU INA",
                    "alamat_pelapor": "JL.KH ABDUL AJIS DS.KEPUH ANYAR RT/RW 2/3 NO.50 KEC.MOJOANYAR KAB.MOJOKERTO",
                    "no_telp_pelapor": "08970349330",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN TAGLIS JAN 23 BESERTA BK SUDAH DILUNASI VIA BANK BTN. PTL INGIN DISAMBUNG KEMBALI KARENA DI LOKASI APP METER SUDAH DIBONGKAR RAMPUNG OLEH PETUGAS",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.MARISA",
                    "waktu_lapor": "01/02/2023 09:04:24",
                    "waktu_recovery": "01/02/2023 09:43:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020101698",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53742,
                    "nama_ulp": "ULP MUSTIKA JAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "MASLIHA",
                    "alamat_pelapor": "Perumahan Cahaya Darussalam 3",
                    "no_telp_pelapor": "6281279345312",
                    "keterangan_pelapor": "kwh meter rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:04:22",
                    "waktu_recovery": "01/02/2023 14:25:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100202",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PURNAMA",
                    "alamat_pelapor": "PR CLUSTER PERSADA CURUG BLOK C NO 02 RT 02 RW 14 JL. DIKAPENDA KEL SUKABAKTI KEC CURUG KAB TANGGERANG ",
                    "no_telp_pelapor": "081381632126",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 18.70 KWH \\nNO TOKEN : 56721727525361646441\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.PUTU",
                    "waktu_lapor": "01/02/2023 09:05:14",
                    "waktu_recovery": "01/02/2023 09:46:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101704",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17173,
                    "nama_up3": "UP3 KOTABUMI",
                    "id_ulp": 17330,
                    "nama_ulp": "ULP MENGGALA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU OLIVIA ",
                    "alamat_pelapor": "JL LINTAS SUMATERA NO 0 RT --/-- KEL  BANJAR AGUNG KEC DWI WARGA TUNGGAL JAYA  KAB. TULANG BAWANG, LAMPUNG// DEPAN INDOMARET",
                    "no_telp_pelapor": "082279960422",
                    "keterangan_pelapor": "TGL 18/01/23  PEMBAYARAN BP PROSES PB DAYA  B1T/  1300 VA  DGN NO REG 1733012258337 HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI INFO PELANGGAN SUDAH MEMILIKI SLO. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO :  K5423012801446 DAN K5423012803269 , SESUAI INFORMASI PELANGGAN, BELUM DITINDAKLANJUTI & LISTRIK DI LOKASI MASIH PADAM. PELANGGAN MENGINGINKAN KONFIRMASI DARI APL SETEMPAT TERKAIT KEPASTIAN PROSES TSB",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUTIA",
                    "waktu_lapor": "01/02/2023 09:05:06",
                    "waktu_recovery": "01/02/2023 13:01:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5323020100160",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53571,
                    "nama_ulp": "ULP UJUNGBERUNG",
                    "idpel_nometer": "000000000000000000257868",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JL  - PR GRIYA WINAYA BLOK A5 NO 18 KEL PASIR WANGI KEC UJUNGBERUNG KOTA BANDUNG",
                    "no_telp_pelapor": "081212866900",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN TAGIHAN MELONJAK DAN  HANYA DIKENAKAN REKMIN SAJA KARENA SEBELUMNYA PAGAR TERKUNCI . STAND METER DALAM DATA TGL 29/1/2022 DAN   01/02/2023 18198. PELANGGAN INGIN SEGERA DIKONFIRMASI MENGENAI HAL TSB KARENA MENURUT PELANGAN BUKAN MERUPAKAN KESALAHAN DARI PELANGGAN DAN INGIN ADA KEBIJAKAN PEMBAYARAN . PELANGGAN KEBERATAN UNTUK MELAKUKAN PEMBAYARAN DENGAN LONJAKAN TSB  .   INGIN SEGERA DITINDAKLANJUTI SEBELUM MELAPORKAN KE MEDIA . MOHON DIBANTU \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NOVI",
                    "waktu_lapor": "01/02/2023 09:05:08",
                    "waktu_recovery": "01/02/2023 10:10:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020101709",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 147,
                    "nama_up3": "UP3 MADIUN",
                    "id_ulp": 51504,
                    "nama_ulp": "ULP NGAWI",
                    "idpel_nometer": "",
                    "nama_pelapor": "WIWOHO",
                    "alamat_pelapor": "DK KRICAK KR GENENG No.0 RT. 1 RW. 6 KARANGGNG",
                    "no_telp_pelapor": "6281259617091",
                    "keterangan_pelapor": "kabel banyak yg lecet diatas genteng ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:05:41",
                    "waktu_recovery": "01/02/2023 10:08:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5523020100203",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55120,
                    "nama_ulp": "ULP KUTA",
                    "idpel_nometer": "910211149088",
                    "nama_pelapor": "IBU FANI/BP DIMAS",
                    "alamat_pelapor": "JL DOUBLE SIX  NO-BR- KEL SEMINYAK KEC KUTA KAB BADAN LOKASI: TOWER SIRINE TSUNAMI ",
                    "no_telp_pelapor": "0361480200",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN BERHENTI BERLANGGANAN (P1/5500VA), NOMER KTP : 3515132611820002, ALASAN : KARENA SUDAH SELESAI PENGGUNAANNYA DI LOKASI\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.SANTI",
                    "waktu_lapor": "01/02/2023 09:05:42",
                    "waktu_recovery": "01/02/2023 09:27:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Berhenti Berlangganan"
                },
                {
                    "no_laporan": "K5423020101711",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KASWIN ",
                    "alamat_pelapor": "KOMPLEK TEGAL RT 001 RW 002 NO 26 BLOK - JL - KEL GEBANG RAYA KEC PRIUK KOTA TANGERANG ACUAN PEMANCINGAN ",
                    "no_telp_pelapor": "081219654544",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN GESER SR TERKAIT RENOVASI BANGUNAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RAHMAT_S.CBC",
                    "waktu_lapor": "01/02/2023 09:06:08",
                    "waktu_recovery": "01/02/2023 09:44:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020101714",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31100,
                    "nama_up3": "UP3 MANADO",
                    "id_ulp": 31170,
                    "nama_ulp": "ULP AMURANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "rano rifael",
                    "alamat_pelapor": "uwuran 1 lingkungan 2",
                    "no_telp_pelapor": "6285240054378",
                    "keterangan_pelapor": "tidak bisa isi pulsa listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:06:28",
                    "waktu_recovery": "01/02/2023 10:28:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5123020100308",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53731,
                    "nama_ulp": "ULP MEDAN SATRIA",
                    "idpel_nometer": "0000000000000001492327",
                    "nama_pelapor": "BU TANTO",
                    "alamat_pelapor": "KK VILA MAS INDAH BLOK C9 NO 16 JL SUNGA ROKAN RT 3 RW 15 KEL HARAPAN BARU KEC BEKASI UTARA KOTA BEKASI/ DEKAT TK ARDIKA JAYA",
                    "no_telp_pelapor": "085217168624",
                    "keterangan_pelapor": "PELANGGAN INGIN MELAKUKAN PEMBAYARAN TAGIHAN REKENING BULAN JANUARI KARENA PELANGGAN MERASATIDAK  MEMBAYAR DI BULAN TERSEBUT MOHON BANTU KONFIRMASI KE PELANGGAN.\\nTANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 01/02/2023 TAGIHAN BULAN FEBRUARI 2023 BESERTA BK TELAH DILUNASI. PTL MINTA DISAMBUNG KEMBALI. PELANGGAN KONFIRMASI BELUM MELAKUKAN PEMBAYARAN TAGIHAN JANUARI 2023 NAMUN STATUS SUDAH LUNAS, JADI PADA WAKTU MEMBAYAR TAGIHAN YANG KELUAR HANYA TAGIHAN BULAN FEBRUARI.\\nID PEL 537314317161",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.VITA",
                    "waktu_lapor": "01/02/2023 09:06:32",
                    "waktu_recovery": "01/02/2023 09:36:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101715",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12700,
                    "nama_up3": "UP3 NIAS",
                    "id_ulp": 12712,
                    "nama_ulp": "ULP NIAS BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elmoris Telaumbanua",
                    "alamat_pelapor": "fadoro",
                    "no_telp_pelapor": "6282235822033",
                    "keterangan_pelapor": "padam",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:06:43",
                    "waktu_recovery": "01/02/2023 09:29:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101716",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51350,
                    "nama_ulp": "ULP PASURUAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARYONO",
                    "alamat_pelapor": "JL KEBON JAYA No.14 RT.4 RW.6 KEBONAGUNG",
                    "no_telp_pelapor": "6285236446879",
                    "keterangan_pelapor": "kwh meter buram tolong segera diganti",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:06:52",
                    "waktu_recovery": "01/02/2023 13:54:05",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101719",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "ikbal",
                    "alamat_pelapor": "KP CICAYUR 2 RT 01 03 No.",
                    "no_telp_pelapor": "6282123337983",
                    "keterangan_pelapor": "kwh meter tidak bisa beli pulsa ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:06:56",
                    "waktu_recovery": "01/02/2023 10:10:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101721",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13200,
                    "nama_up3": "UP3 BUKIT TINGGI",
                    "id_ulp": 13227,
                    "nama_ulp": "ULP KOTO TUO",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA",
                    "alamat_pelapor": "DN GUGUAK TINGGI No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282174525191",
                    "keterangan_pelapor": "token saya kenapa tidak bisa dimasukkan?.\\nsudah dimasukkan 3x tapi GAGAL?.\\nToken 500ribu dibayarkan via bni mobile banking nomor reff 0999171BNI0102230815076263323021. \\nBagaimana solusinya ini?.\\nterimakasih.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:07:09",
                    "waktu_recovery": "01/02/2023 11:38:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101722",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 411,
                    "nama_up3": "UP3 AMBON",
                    "id_ulp": 41199,
                    "nama_ulp": "ULP MAKO",
                    "idpel_nometer": "",
                    "nama_pelapor": "Alno Grahana",
                    "alamat_pelapor": "Trans Buru Mako-Modaumohe",
                    "no_telp_pelapor": "6281341078330",
                    "keterangan_pelapor": "Permohonan pindah tarif R1MT 900V ke B1 900V",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:07:13",
                    "waktu_recovery": "01/02/2023 09:26:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101725",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "TONY SETIAWAN",
                    "alamat_pelapor": "DN KLUANGAN TLOGOARGO TIRIS No.- RT.12 RW.5",
                    "no_telp_pelapor": "6285746801528",
                    "keterangan_pelapor": "beli token gagal mohon batuannya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:07:21",
                    "waktu_recovery": "01/02/2023 09:11:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101727",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31290,
                    "nama_ulp": "ULP KOLONEDALE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAISAL",
                    "alamat_pelapor": "DN DESA TOMPIRA,DIDEPAN WARUNG MAKAN TOMPIR, TOMPIRA, PETASIA TIMUR, KAB. MOROWALI UTARA, SULAWESI TENGAH",
                    "no_telp_pelapor": "082215878534 ",
                    "keterangan_pelapor": "LAPORAN BERULANG TERKAIT K5423012702422 PERMASALAHAN SEBELUMNYA TGL 10/1/2023 PROSES PB (R1T/1.300 VA) MELALUI PLN MOBILE DENGAN NOMOR AGENDA 312909912301108072. TGL 10/1/2023  BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN DI HUBUNGI PETUGAS TGL 10/1/2023 PERIHAL MASIH MENUNGGU KETERSEDIAAN KABEL DAN PELANGGAN TETAP INGIN DIAJUKAN PASANG BARUNYA. HINGGA SAAT INI BELUM ADA TINDAKLANJUT.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NITA.LC",
                    "waktu_lapor": "01/02/2023 09:07:39",
                    "waktu_recovery": "01/02/2023 14:24:01",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101728",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53711,
                    "nama_ulp": "ULP BEKASI KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Corleone Pramudya",
                    "alamat_pelapor": "PR DUREN JAYA A No.0 RT.000 RW.00 DRN JAYA",
                    "no_telp_pelapor": "6285286269196",
                    "keterangan_pelapor": "pak/bu, ko tagihan saya bulan ini kurang dari 20rb ya, mohon info, terima kasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:07:35",
                    "waktu_recovery": "01/02/2023 10:35:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101731",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53585,
                    "nama_ulp": "ULP PADALARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "KARTIKASARI",
                    "alamat_pelapor": "KP CIJAGRA No. RT.14 RW.5 CIROYOM",
                    "no_telp_pelapor": "6281902276507",
                    "keterangan_pelapor": "isi token gagal kenapa ya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:07:54",
                    "waktu_recovery": "01/02/2023 10:04:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101733",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SINAGA",
                    "alamat_pelapor": "PR RAJEG ASRI BLOK F 1 NO 27 RT 16 / RW 2 KEL RAJEG KEC RAJEG KAB TANGERANG BANTEN / DEKAT POS RW 2 ",
                    "no_telp_pelapor": "085218122226",
                    "keterangan_pelapor": "TGL 25/11/22 DATANG KE APL SETEMPAT MEGAJUKAN PROSES PB KEMBALI (R1/1300 VA) MELALUI APL SETEMPAT. PERSAYARATAN (SERTIFIKAT, PBB, KTP DAN ID PEL TETANGGA) TELAH DIBERIKAN KE APL SETEMPAT. TGL 25/11/22 TELAH DILAKUKAN PELUNASAN BIAYA PENYAMBUNGA KEMBALI TANPA NO REG HANYA DIBERIKAN KWITANSI SEBESAR RP 1.700.000,- TELAH DILAKUKAN PELUNASAN  MELALUI APL SETEMPAT. SEKITAR PERTENGAAN  DES 22 DISARANKAN UNTUK BERKOORDINASI KEPADA (BP KUSNADI 081285166180) NAMUN NO TELP TSB TIDAK DAPAT DIHUBUNGI. HINGGA SAAT INI BELUM ADA TINDAK LANJUT. TGL 19/01/23 PELANGGAN SUDAH DIHUBUNGI OLEH PETUGAS VIA WA (08111221776), DIINFORMASIKAN BAHWA UANG PROSES PB TSB AKAN DIKEMBALIKAN DIKARENAKAN YBS MASIH TERDAFTAR PADA ID PEL LAMA (546501094497), DAN SUDAH MENGIRIMKAN FOTO BUKTI KEHILANGAN DARI KEPOLISIAN DAN BUKU REKENING VIA WA, TGL 21/01/23 SUDAH DIKONFIRMASI PETUGAS UNIT DIINFORMASIKAN UNTUK MENUNGGU DAN YBS MERASA KECEWA ATAS PELAYANAN UNIT TERKAIT KARENA HINGGA SAAT INI BELUM ADA PENGEMBALIAN DANA DAN TINDAK LANJUT. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MAFI",
                    "waktu_lapor": "01/02/2023 09:08:04",
                    "waktu_recovery": "01/02/2023 09:43:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020101734",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL VETERAN KP KEBON KELAPA  RT-5 / RW-4 NO -  KEL -  KEC PS KEMIS KAB TANGERANG \\nSETEMPAT NASI PECEL IBU TINI ",
                    "no_telp_pelapor": "081282972892",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, SESUAI INFO PELANGGAN PETUGAS DATANG 29/12/22 UNTUK MELAKUKAN PENGECEKAN APP YANG TIDAK BERFUNGSI (KWH TIDAK BERKURANG), YBS DI UNDANG KE UNIT SETEMPAT, DAN PETUGAS AKAN MELAKUKAN PENGGANTIAN APP, NAMUN SAAT INI MASIH BELUM ADA REALISASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FIKO",
                    "waktu_lapor": "01/02/2023 09:08:09",
                    "waktu_recovery": "01/02/2023 09:38:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101736",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL MAWAR MERAH 1 GG 7 NO.255 RT 6/8 KEL MALAKA JAYA KEC DUREN SAWIT JAKTIM",
                    "no_telp_pelapor": "082213259137",
                    "keterangan_pelapor": "PELANGGAN DENGAN ID METER 14007088850 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PTL TIDAK PADAM. PELANGGAN TIDAK MENGETAHUI SISA KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "01/02/2023 09:08:22",
                    "waktu_recovery": "01/02/2023 10:04:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101737",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "yonatan",
                    "alamat_pelapor": "JL JL. RAYA CISEENG KP. RAWA RT 01/04 KEC. No.",
                    "no_telp_pelapor": "6287777788364",
                    "keterangan_pelapor": "kwh meter tidak bisa beli token ..",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:08:19",
                    "waktu_recovery": "01/02/2023 11:05:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101738",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hapri Andi",
                    "alamat_pelapor": "KP BLOK ASEM No. RT.1 RW.3 MEKARMUKTI",
                    "no_telp_pelapor": "6281398072408",
                    "keterangan_pelapor": "kwh meter ini tidak bisa melakukan pengisian pulsa token.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:08:19",
                    "waktu_recovery": "01/02/2023 10:24:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101739",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 412,
                    "nama_up3": "UP3 TERNATE",
                    "id_ulp": 41260,
                    "nama_ulp": "ULP TERNATE",
                    "idpel_nometer": "",
                    "nama_pelapor": "onya",
                    "alamat_pelapor": "DS TAKOME No.0 0",
                    "no_telp_pelapor": "6281342807247",
                    "keterangan_pelapor": "meter gangguan dari kemarin sore...lampu mati dari kemarin sore",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:08:20",
                    "waktu_recovery": "01/02/2023 09:26:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100161",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53559,
                    "nama_ulp": "ULP BANDUNG UTARA",
                    "idpel_nometer": "000000000000000004508323",
                    "nama_pelapor": "IBU TRI",
                    "alamat_pelapor": "JL.DR SETIABUDI NO.174 RT4 RW 5 KEL. HEGARMANAH KEC. CIDADAP KOTA BANDUNG",
                    "no_telp_pelapor": "0222035493",
                    "keterangan_pelapor": "TGL 03/01/2023  PENANGANAN GANGGUAN APP PASKABAYAR RUSAK OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG.  MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.MILA_H",
                    "waktu_lapor": "01/02/2023 09:08:54",
                    "waktu_recovery": "01/02/2023 09:28:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5323020100162",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52106,
                    "nama_ulp": "ULP SLEMAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CLARA",
                    "alamat_pelapor": "JL FLAMBOYAN/JL GITO GATI NO.88 RT-3 RW-11 KEL TAMBAK REJO KEC NGAGLIK KAB SLEMAN  ",
                    "no_telp_pelapor": "087821210688",
                    "keterangan_pelapor": "PELANGGAN MERASA PEMAKAIAN STROOM BOROS,SEDANGKAN PEMAKIAN LISTRIK NORMAL.PELANGGAN MEMINTA DILAKUKAN PENGECEKAN KELOKASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NIA",
                    "waktu_lapor": "01/02/2023 09:08:53",
                    "waktu_recovery": "01/02/2023 10:14:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020101746",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53702,
                    "nama_ulp": "ULP CIBITUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "eviana ratnasari",
                    "alamat_pelapor": "jl. dahlia 10 blok i10 no.2 rt.001 rw.19 kirana cibitung",
                    "no_telp_pelapor": "6289638864592",
                    "keterangan_pelapor": "tagihan melebihi stand meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:08:56",
                    "waktu_recovery": "01/02/2023 09:19:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020101751",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PERMATA AYU III NO.10 No.",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:09:19",
                    "waktu_recovery": "01/02/2023 09:12:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101754",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "PR VIRGINIA VILLAGE COVINGTON No.18 GD SERPONG",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:09:43",
                    "waktu_recovery": "01/02/2023 09:13:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101755",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul malik",
                    "alamat_pelapor": "DS ALASTENGAH No.0 RT.14 RW.4",
                    "no_telp_pelapor": "6285748823982",
                    "keterangan_pelapor": "sering padam",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:09:47",
                    "waktu_recovery": "01/02/2023 09:12:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101757",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALAM",
                    "alamat_pelapor": "JL TAMANYELENG DESA BODDIA, TAMANYELENG, BAROMBONG, KAB. GOWA, SULAWESI SELATAN",
                    "no_telp_pelapor": "085255411235",
                    "keterangan_pelapor": "TGL 10/11/22 PROSES PB (R1T/900 VA) DENGAN NO AGENDA 321319912211109855 DAN NO REG 3213112121781. TGL 21 / 11 / 22 BP DAN STROOM AWAL TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.\\nLAPOR KEMBALI TGL 01/02/2023 9:13 CC.54.MEGAWATI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_lapor": "01/02/2023 09:10:01",
                    "waktu_recovery": "01/02/2023 13:43:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101762",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PER BSD BLOK C7 NO.07A SEK 1-6",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:10:27",
                    "waktu_recovery": "01/02/2023 09:13:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101763",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51311,
                    "nama_ulp": "ULP DINOYO",
                    "idpel_nometer": "",
                    "nama_pelapor": "sadan",
                    "alamat_pelapor": "DN DAWUHAN No. RT.22 RW.6",
                    "no_telp_pelapor": "6281331251607",
                    "keterangan_pelapor": "penambahan daya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:10:40",
                    "waktu_recovery": "01/02/2023 10:39:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101765",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELVIN GIOVANIE B",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.40 SEK XII",
                    "no_telp_pelapor": "628566200116429",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:10:43",
                    "waktu_recovery": "01/02/2023 09:14:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101768",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51304,
                    "nama_ulp": "ULP SINGOSARI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Titis Adiatmanta",
                    "alamat_pelapor": "KK BUMI MONDOROKO GR I No.002 RT.00 RW.00 MONDOROKO",
                    "no_telp_pelapor": "6287834543933",
                    "keterangan_pelapor": "Gagal Isi No Token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:10:52",
                    "waktu_recovery": "01/02/2023 10:16:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101771",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TIN/BP BUDIONO ",
                    "alamat_pelapor": "JL PREPEDAN NO 58 RT01/09 KEL KAMAL KEC KALIDERES JAKARTA BARAT. ",
                    "no_telp_pelapor": "0215823881",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGAN SELAMANYA. PEMOHON SEBBAGAI PEMILIK ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.TANTI_S",
                    "waktu_lapor": "01/02/2023 09:11:04",
                    "waktu_recovery": "01/02/2023 13:13:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Berhenti Berlangganan"
                },
                {
                    "no_laporan": "K5423020101780",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SUSAN/susanryantii / BP. ANGGI  ",
                    "alamat_pelapor": "KOSAN BAPAK ARNOKO, NO.4, RT.5/RW.3, SUKAMAHI, CIKARANG PUSAT (KAMAR B2) CIKARANG PUSAT, KAB. BEKASI, JAWA BARAT, ID, 17814",
                    "no_telp_pelapor": "082216629685",
                    "keterangan_pelapor": "MOHON DITINDAK LANJUTI PELANGGAN ID METER 14237735411 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN TERKAIT BLOKING PEMBELIAN SISA KWH 20.0|| CC.54.AGUSTINUS ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.CHINTIA_M.SM",
                    "waktu_lapor": "01/02/2023 09:12:06",
                    "waktu_recovery": "01/02/2023 09:43:31",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020101783",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "MELA LENAWATI",
                    "alamat_pelapor": "JL.CIBANGUN KALER 2 RT/RW 01/12 KEL. CIHERANG KEC. CIBEUREUM KOTA TASIKMALAYA JAWABARAT  & MASUK GANG DEPAN WARUNG  ANDIN",
                    "no_telp_pelapor": "085721539493",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 DENGAN SISA KWH 129. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FARIDA.A.SM",
                    "waktu_lapor": "01/02/2023 09:12:18",
                    "waktu_recovery": "01/02/2023 09:24:05",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101785",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "achmad baidowi",
                    "alamat_pelapor": "KK VILLA NUSA INDAH GG8 No.5 BJ KULUR",
                    "no_telp_pelapor": "6281380615313",
                    "keterangan_pelapor": "mhn di bantu kwh meter tua ingin di remajakan /di ganti sering berbunyi takut terjadi kenapa kenapa mhn bantuannya ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:12:17",
                    "waktu_recovery": "01/02/2023 11:38:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101791",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53585,
                    "nama_ulp": "ULP PADALARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Santi Rusmiati",
                    "alamat_pelapor": "Kp Sudimampir Ds Campaka mekar Rt01/Rw03",
                    "no_telp_pelapor": "6283894936194",
                    "keterangan_pelapor": "Tidak bisa Memasukan Token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:12:57",
                    "waktu_recovery": "01/02/2023 09:33:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100327",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 155,
                    "nama_up3": "UP3 SURABAYA BARAT",
                    "id_ulp": 51161,
                    "nama_ulp": "ULP TAMAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "JL - PR TAMAN PONDOK JATI BLOK AZ NO 4 RT 0 RW 0 KEL GELURAN KEC TAMAN KAB SIDOARJO / DARI ALFAMART  ",
                    "no_telp_pelapor": "081213791908",
                    "keterangan_pelapor": " PELANGGAN KONFIRMASI KWH METER DIBAWA PETUGAS KARENA GANGGUAN SEJAK TANGGAL 27/01/2023 MENDAPAT BERITA ACARA  PEMBERITAHUAN AKAN TETAPI BELUM ADA PEMASANGAN KEMBALI, KONDISI RUMAH (DIHUNI)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.RETNO",
                    "waktu_lapor": "01/02/2023 09:13:52",
                    "waktu_recovery": "01/02/2023 09:40:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020101793",
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_up3": 422,
                    "nama_up3": "UP3 BIAK",
                    "id_ulp": 42210,
                    "nama_ulp": "ULP BIAK KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUDIANSYAH ",
                    "alamat_pelapor": "JL BTN BELAKANG DKAT GRJ KATOLIK No. 0  RT 02/04, BRAMBAKEN, SAMOFA, KAB. BIAK NUMFOR, P A P U A. BELAKANG PERUM BTN RITG ",
                    "no_telp_pelapor": "081343112454",
                    "keterangan_pelapor": "TGL 25/1/2023 BP DAN STROOM AWAL PROSES PD (R1MT/900 VA) DENGAN NO AGENDA 422100512301253334 TELAH DILUNASI. TGL 31/1/2023 STATUS PADA AP2T PEREMAJAAN PDL . INFO PELANGGAN TGL 31/1/2023 DATANG PETUGAS NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IRMA_SURYANI",
                    "waktu_lapor": "01/02/2023 09:13:55",
                    "waktu_recovery": "01/02/2023 09:41:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101800",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ridwan",
                    "alamat_pelapor": "KP KRANGGAN WETAN ",
                    "no_telp_pelapor": "628971804306",
                    "keterangan_pelapor": "SAYA INGIN MENGAJUKAN PENERANGAN SEMENTARA NON PELANGGAN/PDR DENGAN DATA...\\n\\nNAMA : SAUT\\nALAMAT : KP KRANGGAN WETAN BENDA RT 1 RW 8\\nKEL : JATI RANGGA\\nKEC : JATI SAMPURNA\\nKTP : 3275101506620120\\nDAYA : 3500\\nPERUNTUKAN : PESTA\\nPEMAKAIAN : JUMAT-SABTU TGL 3-4 (2 HARI) FEBRUARI - 2023",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:14:50",
                    "waktu_recovery": "01/02/2023 09:33:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101801",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERU",
                    "alamat_pelapor": "DN TARETA No. RT.3 RW.2 PESISIR GE",
                    "no_telp_pelapor": "6287849268983",
                    "keterangan_pelapor": "KWH METER ERROR MOHON BANTUANNYA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:15:01",
                    "waktu_recovery": "01/02/2023 09:16:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101804",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 233,
                    "nama_up3": "UP3 BERAU",
                    "id_ulp": 23300,
                    "nama_ulp": "ULP TANJUNG REDEB",
                    "idpel_nometer": "",
                    "nama_pelapor": "endi wiyanto",
                    "alamat_pelapor": "jln manunggal gg al amin rumah no 137",
                    "no_telp_pelapor": "6282234234380",
                    "keterangan_pelapor": "gagal memasukan token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:15:16",
                    "waktu_recovery": "01/02/2023 09:33:13",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101805",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56110,
                    "nama_ulp": "ULP SERANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Candra rizki",
                    "alamat_pelapor": "KP MINABAKTI No. RT.0 RW.0 BANTEN",
                    "no_telp_pelapor": "6285900221633",
                    "keterangan_pelapor": "saya tidak bisa membeli Token listrik baik di minimarket, aplikasi PLN mobile dan DANA, di minimarket keterangan ny jumlah kwh melebihi batas padahal di bulan ini saya belum membeli Token sama sekali",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:15:28",
                    "waktu_recovery": "01/02/2023 10:11:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020101810",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "ambaranhosman",
                    "alamat_pelapor": "Jl. P.Diponegoro No.36",
                    "no_telp_pelapor": "6287743319396",
                    "keterangan_pelapor": "meter tidak dapat mengisi pulsa Dan layar menunjukan periksa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:15:47",
                    "waktu_recovery": "01/02/2023 11:26:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101814",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satikun",
                    "alamat_pelapor": "DN KLOJEN 2, BULU No.00 RT.2 RW.6",
                    "no_telp_pelapor": "6282264125894",
                    "keterangan_pelapor": "kwh meter boros",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:16:07",
                    "waktu_recovery": "01/02/2023 09:17:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101815",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31100,
                    "nama_up3": "UP3 MANADO",
                    "id_ulp": 31170,
                    "nama_ulp": "ULP AMURANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendrik rasinan",
                    "alamat_pelapor": "JL UWURAN I",
                    "no_telp_pelapor": "6285240054378",
                    "keterangan_pelapor": "tdk bisa melalkukan pembelian token listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:16:16",
                    "waktu_recovery": "01/02/2023 10:28:53",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020101821",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 143,
                    "nama_up3": "UP3 BOJONEGORO",
                    "id_ulp": 51803,
                    "nama_ulp": "ULP LAMONGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedi Sumarsono",
                    "alamat_pelapor": "DN RANDUBENER No. RT.4 RW.1 RANDUBENER",
                    "no_telp_pelapor": "6285604193977",
                    "keterangan_pelapor": "mohon ditindaklanjuti tombol kwh meter rusak tidak bisa isi token ds. randubener kembangbahu +\\n0856-0419-3977",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:17:03",
                    "waktu_recovery": "01/02/2023 09:43:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100174",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MARTIN ",
                    "alamat_pelapor": "JL GERENDENG PULO NO 48 RT3/9 KEL GERENDENG KE KARAWACI KOTA TANGERANG ",
                    "no_telp_pelapor": "6287773600397",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT PEMBELIAN NO TOKEN KET SILAHKAN KIRIM DIL PREPAID KE P2APST !!! LISTRIK MENYALA DILOKASI TIDAK ADA PERGANTIAN KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.SHANIA",
                    "waktu_lapor": "01/02/2023 09:17:45",
                    "waktu_recovery": "01/02/2023 11:04:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5323020100176",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53559,
                    "nama_ulp": "ULP BANDUNG UTARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ATUS ",
                    "alamat_pelapor": "JL SEKELOA TIMUR NO.29  RT-8 / RW-3 KEL SEKELOA  KEC COBLONG KOTA BANDUNG ",
                    "no_telp_pelapor": "082127427443",
                    "keterangan_pelapor": "DISPLAY TERTERA USANG . PTL NYALA . SISA 128.1  KWH  .\\nNO STROOM 39758482349016760675 DAN 15170134901855413902",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NOVI",
                    "waktu_lapor": "01/02/2023 09:17:55",
                    "waktu_recovery": "01/02/2023 09:33:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101830",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADE",
                    "alamat_pelapor": "PR PORIS RESIDENT BLOK A5 NO 30  RT01/ RW9 KEL. PORIS PELAWAT UTARA KEC. CIPONDOH KOTA TANGERANG // ACUANNYA DEKAT POS SECURITY ",
                    "no_telp_pelapor": "081321420547",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KARENA KEYPAD ANGKA PADA APP PRABAYAR (SEMUA ANGKA) TIDAK BERFUNGSI. SISA 15.56 KWH. ID METER 14205096952.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWI_RAHAYU",
                    "waktu_lapor": "01/02/2023 09:18:13",
                    "waktu_recovery": "01/02/2023 11:04:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101836",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2220,
                    "nama_up3": "UP3 BARABAI",
                    "id_ulp": 22200,
                    "nama_ulp": "ULP BARABAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "angelina sophiaa",
                    "alamat_pelapor": "JL Jl.TANJUNG PURA - PAGAT RT. RW. No. No.0 RT. RW.",
                    "no_telp_pelapor": "6283879384169",
                    "keterangan_pelapor": "kami mengajukan multiguna dari hari jumat dan sudah terbayarkan sampai hari ini belum dipasang dengan alasan tidak bisa masuk.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:18:19",
                    "waktu_recovery": "01/02/2023 10:16:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Penyambungan Sementara (PS)",
                    "nama_subissuetype": "Proses PS, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020101837",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "FATKUR ANDIK",
                    "alamat_pelapor": "DS KALI AMPOH No. RT.15 RW.4 KALI PECAB",
                    "no_telp_pelapor": "6285655135723",
                    "keterangan_pelapor": "beli token tapi tidk bisa dimasukkan keterangan gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:18:27",
                    "waktu_recovery": "01/02/2023 10:29:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100179",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18113,
                    "nama_ulp": "ULP LIPAT KAIN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "JL RAYA DOMO NO .0 RT .0 RW .0 DESA DOMO KEC. KAMPAR KIRI  KAB. KAMPAR , ACUAN : DEKAT PABRIK KELAPA SAWIT ",
                    "no_telp_pelapor": "081268903434",
                    "keterangan_pelapor": "PELANGGAN TELAH MENGAJUKAN PROSES PB MELALUI UNIT PLN PADA FEBUARI 2022 SEBANYAK 100 UNIT  . SESUAI INFO PELANGGAN , AKAN DILAKUKAN PEMASANGAN TIANG TERLEBIH DAHULU . SEBELUMNYA INFO PETUGAS TIANG SUDAH TERSEDIA , NAMUN HINGGA SAAT INI BLM TERPASANG . MOHON KONFIRMASI PELANGGAN \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.LISTIYANI",
                    "waktu_lapor": "01/02/2023 09:19:08",
                    "waktu_recovery": "01/02/2023 11:02:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020101840",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18130,
                    "nama_ulp": "ULP RUMBAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "SARIANTO PURBA",
                    "alamat_pelapor": "JL YOS SUDARSO KM 22 No.0 RT.0 RW.0 RUMBAI BUK",
                    "no_telp_pelapor": "6281275360370",
                    "keterangan_pelapor": "token gak bisa masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:19:06",
                    "waktu_recovery": "01/02/2023 15:39:05",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101845",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "38052",
                    "nama_pelapor": "BP YONO ",
                    "alamat_pelapor": "JL CILANDAK I 14 RT 004/003 KEL CILANDAK BARAT KEC CILANDAK JAKSEL BELAKANG CILANDAK TOWN SQUERE",
                    "no_telp_pelapor": "081290810097",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP UNTUK 2 ID PEL (543800158670 DAN 543800158700). DENGAN PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_lapor": "01/02/2023 09:19:25",
                    "waktu_recovery": "01/02/2023 09:37:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101846",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti auliyah",
                    "alamat_pelapor": "Jl. Lingkungan III Rt 01 rw 03 gang kamtib",
                    "no_telp_pelapor": "6285715178876",
                    "keterangan_pelapor": "to",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:19:31",
                    "waktu_recovery": "01/02/2023 19:57:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101847",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tono mahardika",
                    "alamat_pelapor": "DN TAMAN 2, RANDU JALAK No.00 RT.8 RW.3",
                    "no_telp_pelapor": "6281995278352",
                    "keterangan_pelapor": "tombol macet",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:19:34",
                    "waktu_recovery": "01/02/2023 09:22:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101848",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "360028120",
                    "nama_pelapor": "IBU SANDRA",
                    "alamat_pelapor": "JL ISKANDAR MUDA KP KEDAUNG WETAN RT 5/ RW2 NO 168 KEL KEDAUNG  BARU KEC NEGLA SARI KAB TANGERANG ",
                    "no_telp_pelapor": "0215503195",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 23/12/22 PELANGGAN DATANG KE UNIT TERKAIT UNTUK PROSES TD (I3 / 1455000 VA - 826 VA) BERKAS PERSYARATAN TELAH DIBERIKAN. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM DILAKUKAN SURVEY DAN BELUM  MENDAPATKAN INFORMASI LEBIH LANJUT DARI UNIT TERKAIT.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MAFI",
                    "waktu_lapor": "01/02/2023 09:19:46",
                    "waktu_recovery": "01/02/2023 11:21:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020101850",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MANURUNG",
                    "alamat_pelapor": "JL PERSATUAN RT 4/1 NO.135 KP RUMBUT KEL PASIR GUNUNG SELATAN KEC CIMANGGIS KOTA DEPOK",
                    "no_telp_pelapor": "081213244441",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "01/02/2023 09:19:47",
                    "waktu_recovery": "01/02/2023 11:42:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020101859",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arif Mai",
                    "alamat_pelapor": "DN KLUANGAN TLOGOARGO TIRIS No.- RT.12 RW.5",
                    "no_telp_pelapor": "62895632730903",
                    "keterangan_pelapor": "MOHON BANTUANNYA APP PRABAYAR TIDAK DAPAT MEMBELI TOKEN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:20:26",
                    "waktu_recovery": "01/02/2023 09:22:53",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100219",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53841,
                    "nama_ulp": "ULP BOGOR BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MELISA",
                    "alamat_pelapor": "JL RAYA PARUNG BOGOR NO 88A RT 02 RW 05 KEL JAMPANG KEC KEMANG KAB BOGOR JAWA BARAT",
                    "no_telp_pelapor": "6285691063036",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PB (B2T/13200VA)\\nKODE BOOKING : 8875530000014258\\nNO AGENDA : 538419912301127633\\nBP LUNAS PADA TGL (12/01/2023), PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.EVA",
                    "waktu_lapor": "01/02/2023 09:21:05",
                    "waktu_recovery": "01/02/2023 09:54:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5523020100220",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 431,
                    "nama_up3": "UP3 KUPANG",
                    "id_ulp": 43110,
                    "nama_ulp": "ULP SOE",
                    "idpel_nometer": "86061605548",
                    "nama_pelapor": "BP DANIEL ",
                    "alamat_pelapor": "DS OENAI KEC KIE KAB TIMOR TENGAH SELATAN \\nLOKASI: DEKAT DGN KANTOR DESA OENAE ",
                    "no_telp_pelapor": "081239750110",
                    "keterangan_pelapor": "MOHON DILAKUKAN PENYAMBUNGAN KEMBALI TERKAIT DGN P2TL. PELANGGAN SUDAH MELAKUKAN PELUNASAN P2TL DGN NO REG: 4311042006701 TGL 30/1/2023. HINGGA SAAT INI ELUM ADA PENYAMBUNGAN KEMBALI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ASTARI",
                    "waktu_lapor": "01/02/2023 09:21:21",
                    "waktu_recovery": "01/02/2023 10:38:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020101870",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP PARDI",
                    "alamat_pelapor": "JL PER BINONG PERMAI BLOK R-03/16  RT 01 / RW 10 KEL BINONG KEC CURUG KOTA TANGGERANG BANTEN ACUAN LOKASI DEKAT LAPANGAN BOLA / MASJID AL ITIKAD ",
                    "no_telp_pelapor": "081290504880",
                    "keterangan_pelapor": "TGL 31/01/23 PENANGANAN GANGGUAN PTL APP RUSAK OLEH PETUGAS (BP ADE GUNAWAN) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FIKRI",
                    "waktu_lapor": "01/02/2023 09:22:08",
                    "waktu_recovery": "01/02/2023 09:43:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101876",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NIKO",
                    "alamat_pelapor": "JL WIJAYAKUSUMA I NO 1 RT-5 / RW-9 KEL CILANDAK BRT KEC CILANDAK KOTA JAKSEL (SEDERET ALFAMIDI)",
                    "no_telp_pelapor": "0218718706",
                    "keterangan_pelapor": "TGL 13/9/2022 PENANGANAN GANGGUAN PTL APP RUSAK  TERKAIT NO LAPOR G5522091300614 OLEH PETUGAS DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO DIBERIKAN MOHON SEGERA APP DIPASANG KEMBALI SESUAI KETENTUAN TERKAIT K5423012503686",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ADAM_BUKHORI",
                    "waktu_lapor": "01/02/2023 09:22:57",
                    "waktu_recovery": "01/02/2023 13:02:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020101879",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.5 KADEMANGAN",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:22:59",
                    "waktu_recovery": "01/02/2023 09:25:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101883",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul sukur",
                    "alamat_pelapor": "DN KERTO UTOMO, KEBON AGUNG No.00 RT.2 RW.3",
                    "no_telp_pelapor": "62814169853481",
                    "keterangan_pelapor": "sering padam",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:23:05",
                    "waktu_recovery": "01/02/2023 09:27:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101884",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31100,
                    "nama_up3": "UP3 MANADO",
                    "id_ulp": 31150,
                    "nama_ulp": "ULP KAWANGKOAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lanny Gosal Kim",
                    "alamat_pelapor": "DS SINUIAN RBK No.00 0",
                    "no_telp_pelapor": "6281340268558",
                    "keterangan_pelapor": "Beberapa titik kabel sudah terlepas dari tiang listrik. bahkan kabel sudah turun sekitar 1 meter di atas tanah. Sementara ini kabel yang terlepas di topang dengan bambu oleh warga sekitar.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:23:05",
                    "waktu_recovery": "01/02/2023 12:47:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101886",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "KK CLUSTER MEXICANO C10-9 SEK X SERPONG",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:23:20",
                    "waktu_recovery": "01/02/2023 09:25:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101888",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55120,
                    "nama_ulp": "ULP KUTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "made artawan",
                    "alamat_pelapor": "Raya Kerobokan No. 51",
                    "no_telp_pelapor": "6285100463393",
                    "keterangan_pelapor": "dari pengaduang yg tertanggal 24/1/23 sampai sekarang listrik blm terpasang",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:23:30",
                    "waktu_recovery": "01/02/2023 10:05:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101890",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT PURI CIPTA SENTOSA",
                    "alamat_pelapor": "JL H RIWAN RT4/14 KUNCIRAN",
                    "no_telp_pelapor": "6287756233412",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:23:39",
                    "waktu_recovery": "01/02/2023 09:25:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101891",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni",
                    "alamat_pelapor": "PR TAMAN SARI BUKIT DAMAI No.B5 RT.0 RW.0 GUNUNG SIN",
                    "no_telp_pelapor": "6285224348850",
                    "keterangan_pelapor": "indikator orange menyala",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:23:45",
                    "waktu_recovery": "01/02/2023 10:42:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101893",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53559,
                    "nama_ulp": "ULP BANDUNG UTARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "yeremia lukas",
                    "alamat_pelapor": "JL SUKASARI No.0 RT.000 RW.00 PAJAJARAN",
                    "no_telp_pelapor": "6285794498118",
                    "keterangan_pelapor": "petugas tidak datang, tagihan bulan ini sepertinya disamakan dengan bulan lalu. padahal orangtua saya lg diluar kota jd pemakaian listrik harusnya sedikit sekali. bagaimana pembayaran yg harus saya bayar? kelebihan bayarnya dialokasikan ke bulan berikut2nya? soalnya tagihannnya sepertinya bisa untuk 2-3 bulan.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:23:47",
                    "waktu_recovery": "01/02/2023 09:56:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100224",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "000000000000000002674138",
                    "nama_pelapor": "IBU WIWIN ",
                    "alamat_pelapor": "KK KOTA SERANG BARU D59  NO 15   JL - KEL SUKARAGAM KEC SERANG BARU KAB BEKASI ",
                    "no_telp_pelapor": "6287882646861",
                    "keterangan_pelapor": "LEBIH TAGIH   STAND AKHIR REK FEBRUARI 2023 = 30664 BELUM DILUNASI, STAND APP TGL  01/02/2023 =  30572  APP SUSAH TERJANGKAU HARUS MELEWATI PAGAR DAN TINGGI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.AYUDEWI",
                    "waktu_lapor": "01/02/2023 09:24:03",
                    "waktu_recovery": "01/02/2023 10:19:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020101897",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53742,
                    "nama_ulp": "ULP MUSTIKA JAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "fitrika supriatna",
                    "alamat_pelapor": "kp. cigebang rt 03 rw 01 desa cibening",
                    "no_telp_pelapor": "6288809070012",
                    "keterangan_pelapor": "kenapa tagihan listrik saya naik 2 kali lipat dari bulan kemrin dan bulan sekarang juga naik tidak seperti tagihan sebelum2nya ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:24:04",
                    "waktu_recovery": "01/02/2023 14:25:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020101899",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51455,
                    "nama_ulp": "ULP PLOSO",
                    "idpel_nometer": "000048164",
                    "nama_pelapor": " ADE EKA",
                    "alamat_pelapor": "DSN. CANGAK RT.002 RW.001 DS.SUMBERNONGKO KEC.NGUSIKAN KAB.JOMBANG PROV.JAWA TIMUR",
                    "no_telp_pelapor": "085706371118",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN. PELANGGAN MENANYAKAN PEMBAYARAN REKENING YANG TELAH DIBAYARKAN. STATUS PADA AP2T TGL 30/01/2023 REKENING JANUARI 2O23 LUNAS. MOHON AGAR PELANGGAN DAPAT DIKONFIRMASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ARNITA.SM",
                    "waktu_lapor": "01/02/2023 09:24:15",
                    "waktu_recovery": "01/02/2023 11:00:47",
                    "jumlah_lapor": 1,
                    "media": "Facebook",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020101901",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ISNAINI",
                    "alamat_pelapor": "JL JL SULTAN ISKANDARMUDA NO 27, KEBAYORAN LAMA UTARA, KEBAYORAN LAMA, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA // DEKAT SORUM ",
                    "no_telp_pelapor": "02180870464",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN TANGGAL 31/01/23 PENGAJUAN PD (B2/82500 - B2/197000) MELALUI UNIT BULUNGAN  DAN DIINFORMASIKAN PEMBAYARAN PIUTANG NAMUN PELANGGAN MENGIGINKAN UNTUK PEMBAYARAN DIJADIKAN SATU.  K5423013109085",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVIANTIE",
                    "waktu_lapor": "01/02/2023 09:24:17",
                    "waktu_recovery": "01/02/2023 13:13:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020101905",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PENGKIAT",
                    "alamat_pelapor": "JL KP LEMO RT 005 RW 002 NO.- DS LEMO KEC TELUK NAGA KAB TANGERANG // DKT VIHARA LEMO",
                    "no_telp_pelapor": "02155931358",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PROSES GESER TIANG LISTRIK DIPERSIL TSB. PELANGGAN SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER: 5666032003456 TGL 12/01/23, NAMUN HINGGA SAAT INI BELUM DILAKUKAN REALISASI. YBS MERASA KECEWA DAN PELANGGAN INGIN DIKONFIRMASI ATAS HAL TSB. SESUAI INFO PELANGGAN, DIJANJIKAN UNTUK DI REALISASIKAN PD TGL 27/01/23. PELANGGAN MENGINGINKAN AGAR SEGERA DIREALISASIKAN SECEPATNYA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.D_FEBRIANNA",
                    "waktu_lapor": "01/02/2023 09:24:33",
                    "waktu_recovery": "01/02/2023 10:57:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020101908",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 415,
                    "nama_up3": "UP3 SOFIFI",
                    "id_ulp": 41550,
                    "nama_ulp": "ULP WEDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ISMAIL",
                    "alamat_pelapor": "JL LELILEF WAIBULAN BELAKANG PERTAMINA KEL LILILEF WAIBULAN KEC  WEDA TENGAH KAB HALMAHERA TENGAH, MALUKU UTARA",
                    "no_telp_pelapor": "085321454410",
                    "keterangan_pelapor": "TGL 25/01/23 PROSES PB ( 5500 VA) DENGAN NO AGENDA 415509912301256181 DAN NO REG 4155012013165. TGL 25/01/23 BP DAN STROOM AWAL TELAH DILUNASI . NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423020101908 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT TGL 03/02/23 PUKUL 10.59 PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.PELANGGAN MENGINGINKAN PENANGANAN SEGERA 32G27KE CC.54.NURYATI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURYATI",
                    "waktu_lapor": "01/02/2023 09:24:44",
                    "waktu_recovery": "03/02/2023 14:48:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Restitusi"
                },
                {
                    "no_laporan": "K5423020101910",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12015,
                    "nama_ulp": "ULP DELITUA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tandy Junkito",
                    "alamat_pelapor": "GG SADO No.0",
                    "no_telp_pelapor": "628192102062",
                    "keterangan_pelapor": "meteran pln hang / freeze dan tidak bisa mengisi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:24:48",
                    "waktu_recovery": "01/02/2023 09:42:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101913",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "YAHYA",
                    "alamat_pelapor": "JL IRH.JUANDA PATOKAN No. 0 RT.002 RW.06 KRAKSAAN",
                    "no_telp_pelapor": "6285204562997",
                    "keterangan_pelapor": "padam dari kemarin sore mohon perbaikannya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:25:25",
                    "waktu_recovery": "01/02/2023 09:27:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101919",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad jojon",
                    "alamat_pelapor": "DN JUJUK ALAS SUMUR No. RT.1 RW.5",
                    "no_telp_pelapor": "6288227100232",
                    "keterangan_pelapor": "kwh boros",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:26:37",
                    "waktu_recovery": "01/02/2023 09:28:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100191",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53251,
                    "nama_ulp": "ULP RAJAPOLAH",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "JL GUNUNG SAWAH DN CIBULAKAN RT-2 / RW-1 KP CIBULAKAN DS SUKAMAJU KEC CIHAUR BEUTI KAB CIAMUS",
                    "no_telp_pelapor": "085353362043",
                    "keterangan_pelapor": "TIDAK DAPAT MENGINPUTKAN STRROM, PTL MENYALA SISA STROOM 17 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.WIJIARTI",
                    "waktu_lapor": "01/02/2023 09:26:49",
                    "waktu_recovery": "01/02/2023 09:51:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020101926",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "5794  865",
                    "nama_pelapor": "IBU HELENA",
                    "alamat_pelapor": "JL RICAN BARU NO 20 KEL SLEMAN KEC SLEMAN KOTA  DIY (DEKAT UNIV ATMAJAYA SLEMAN)",
                    "no_telp_pelapor": "0214750560",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK  JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI CC.54.SUTA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURNOVIANA",
                    "waktu_lapor": "01/02/2023 09:27:22",
                    "waktu_recovery": "01/02/2023 11:51:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020101929",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32400,
                    "nama_up3": "UP3 PINRANG",
                    "id_ulp": 32420,
                    "nama_ulp": "ULP KARIANGO",
                    "idpel_nometer": "",
                    "nama_pelapor": "Meyasa Mentari",
                    "alamat_pelapor": "KP GARESSI No.0",
                    "no_telp_pelapor": "6285395908216",
                    "keterangan_pelapor": "Perubahan Instalasi listrik dan daya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:27:37",
                    "waktu_recovery": "01/02/2023 10:28:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020101939",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "riny",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:28:10",
                    "waktu_recovery": "01/02/2023 09:30:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020101940",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52301,
                    "nama_ulp": "ULP SEMARANG TENGAH",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIYANTO",
                    "alamat_pelapor": "JL SEROJA 1 NO 10  RT-3 / RW-1 SEMARANG",
                    "no_telp_pelapor": "6285641442051",
                    "keterangan_pelapor": "TGL 17/01/23  PENANGANAN GANGGUAN APP PRABAYAR TERBAKAR OLEH PETUGAS (BP JEFRI DAN BP BOWO) DENGAN CARA SAMBUNG LANGSUNG. NO BERITA ACARA. - . MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 56603644206.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SRIUTAMI",
                    "waktu_lapor": "01/02/2023 09:28:25",
                    "waktu_recovery": "01/02/2023 10:21:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020101941",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri Lestari",
                    "alamat_pelapor": "DS SUGIHWARAS No.10 TL BETUTU",
                    "no_telp_pelapor": "6285292497999",
                    "keterangan_pelapor": "voltase turun lampu2 redup elektronik seperti kulkas jg redup sampe ada yg mati.. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:28:22",
                    "waktu_recovery": "01/02/2023 11:51:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020101946",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "fhatir Pratama",
                    "alamat_pelapor": "DN LEKONG PITUK No. TETEBATU",
                    "no_telp_pelapor": "6281939473756",
                    "keterangan_pelapor": "Kwh tidak bisa gagal masukan token.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:28:52",
                    "waktu_recovery": "01/02/2023 12:51:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101947",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "puji suhendro",
                    "alamat_pelapor": "KK PURI SENTOSA D19 No.23 RT.000 RW.00 SUKA MAHI",
                    "no_telp_pelapor": "628973475141",
                    "keterangan_pelapor": "tagihan listrik tidak sesuai dengan penggunaan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:28:55",
                    "waktu_recovery": "01/02/2023 10:20:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100461",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_ulp": 52551,
                    "nama_ulp": "ULP DEMAK",
                    "idpel_nometer": "1011111657560",
                    "nama_pelapor": "IBU KASTINI",
                    "alamat_pelapor": "JLN BUKO ANGIN-ANGIN  DS BUKO NO. - RT-03 / RW-06 KEL BUKO KEC WEDUNG  KAB DEMAK>>MASUK GG TPI",
                    "no_telp_pelapor": "085802776016",
                    "keterangan_pelapor": "GAGAL BELI TOKEN. PELANGGAN SUDAH MENCOBA PEMBELIAN 3X NAMUN BELUM BERHASIL. TIDAK ADA BLOCKING TOKEN. PTL MENYALA. SISA 136 KWH. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.RIVA",
                    "waktu_lapor": "01/02/2023 09:30:03",
                    "waktu_recovery": "01/02/2023 11:10:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020101957",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SANDY",
                    "alamat_pelapor": "PR FREJA HOUSE BLOK C12 NO 8 RT -/- KEL SAMPORA KEC - KAB TANGERANG ACUAN LOKASI DEKAT AEON ",
                    "no_telp_pelapor": "081388092947",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 24.17 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MAFI",
                    "waktu_lapor": "01/02/2023 09:30:24",
                    "waktu_recovery": "01/02/2023 11:58:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101964",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IYAT",
                    "alamat_pelapor": "JL LINKAR LUAR LIPI CIBINONG PR VILLA KEBUN RAYA CIBINONG ESTATE BLOK A NO 9 DAN 10 RT-/RW-  , KEL CIBINONG , KEC CIBINONG, KAB. BOGOR, JAWA BARAT // DEKAT MALL CIBINONG / SETEMPAT KANTOR PANEL ",
                    "no_telp_pelapor": "02187916810",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 07/12/22  PEMBAYARAN PROSES PD (R2T / 3500 VA - R2T / 6600 VA ) DENGAN NO AGENDA 538219922212057631 DAN NO REG 5382115063549. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.GUSMAWARNI",
                    "waktu_lapor": "01/02/2023 09:30:48",
                    "waktu_recovery": "01/02/2023 10:00:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020101967",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YOHANES",
                    "alamat_pelapor": "JL SETIA KAWAN IV NO 33 RT 7 RW 7 KEL DURI PULO KEC GAMBIR JAKPUS",
                    "no_telp_pelapor": "081293130914",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA 17,11 KWH. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YUNIARTI_B.SM",
                    "waktu_lapor": "01/02/2023 09:31:05",
                    "waktu_recovery": "01/02/2023 10:34:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101968",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "01103229843",
                    "nama_pelapor": "IBU LELI",
                    "alamat_pelapor": "JL MANDALA UTARA V NO 10 RT 6/6 KEL TOMANG KEC GROGOL PETAMBURAN JAKBAR (TK KUSUMA JAYA)",
                    "no_telp_pelapor": "085171560631",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 24 KWH. NO TOKEN : 5352 3984 5745 1732 9038 DAN 0087 9289 6643 1480 6636",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "01/02/2023 09:31:15",
                    "waktu_recovery": "01/02/2023 10:59:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100200",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53575,
                    "nama_ulp": "ULP KOPO",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TITA",
                    "alamat_pelapor": "JL TAMAN KOPO INDAH 5 PR TKI V CLUSTER SHERWOOD BLOK 5 NO 3    KEL MARGAHAYU KEC MARGAASIH KAB BANDUNG , LOKASI SEKOLAH TALENTA",
                    "no_telp_pelapor": "02285449080",
                    "keterangan_pelapor": "\\nMOHON DIBANTU KONVERSI STROOM  . TERKAIT G5323012800424 ( PERGANTIAN KWH METER ) . PELANGGAN MASIH MEMILIKI SISA STROOM NOMINAL 500.000 DAN BELUM DIINPUTKAN DI KWH LAMA \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.LISTIYANI",
                    "waktu_lapor": "01/02/2023 09:31:35",
                    "waktu_recovery": "01/02/2023 16:06:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5323020100201",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TAMI",
                    "alamat_pelapor": "JL JL. GEDUNG HIJAU RAYA NO.26 RT.5/RW.15, PONDOK PINANG, KEBAYORAN LAMA, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA",
                    "no_telp_pelapor": "628164816501",
                    "keterangan_pelapor": "BELUM ADA REALISASI PASANG BARU IDPEL 543105815353 (REG NO 5431012139949) BAYAR TGL 04/01/2023. SUDAH PERNAH DILAKUKAN SURVEY OLEH PETUGAS. APP METER BELUM TERPASANG DI LOKASI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DEWI",
                    "waktu_lapor": "01/02/2023 09:31:41",
                    "waktu_recovery": "01/02/2023 13:15:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020101979",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tjok Visnu",
                    "alamat_pelapor": "DN MANDARAN PONDOK KELOR No.0 RT.19 RW.20 PAITON",
                    "no_telp_pelapor": "6281119398892",
                    "keterangan_pelapor": "keluar periksa pulsa gagal terus no 86047998645",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:32:01",
                    "waktu_recovery": "01/02/2023 09:36:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101981",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.yusuf",
                    "alamat_pelapor": "DN SAMBILANGAN KALIBUNTU No.01 RT.8 RW.1",
                    "no_telp_pelapor": "6281573338452",
                    "keterangan_pelapor": "kwh boros",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:32:25",
                    "waktu_recovery": "01/02/2023 09:36:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101982",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 147,
                    "nama_up3": "UP3 MADIUN",
                    "id_ulp": 51503,
                    "nama_ulp": "ULP MAGETAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Antik",
                    "alamat_pelapor": "DN PETUNG No.112 RT. 5 RW. 3 PETUNGREJO",
                    "no_telp_pelapor": "6285792225400",
                    "keterangan_pelapor": "mohon info mengapa nomor meter 86222323163 diblokir ya pak? padahalkan prabayar makasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:32:30",
                    "waktu_recovery": "01/02/2023 10:43:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101986",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51182,
                    "nama_ulp": "ULP PORONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "mohammad amin salim",
                    "alamat_pelapor": "DS KENONGO No. RT. 3 RW. 6 TULANGAN",
                    "no_telp_pelapor": "6281334229664",
                    "keterangan_pelapor": "gagal penginputan token listrik ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:33:01",
                    "waktu_recovery": "01/02/2023 13:00:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020101988",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RIFAI",
                    "alamat_pelapor": "JL GORDA RT 01 RW 1 NO 46 KEL LUBANG BUAYA KEC CIPAYUNG JAKTIM (DEKAT BIDAN MADE)",
                    "no_telp_pelapor": "081291108634",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER 14045672160 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN . PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FIKRI",
                    "waktu_lapor": "01/02/2023 09:33:03",
                    "waktu_recovery": "01/02/2023 09:34:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020101991",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 543,
                    "nama_up3": "UP3 PURWAKARTA",
                    "id_ulp": 53444,
                    "nama_ulp": "ULP PURWAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "galuh pratama santoso",
                    "alamat_pelapor": "KK BUMI INTI PERS B No.7 RT.0 RW.0 CIBENING",
                    "no_telp_pelapor": "6289502822039",
                    "keterangan_pelapor": "pagi admin PLN, waktu itu kan pernah pengaduan gak bisa isi token, gara2 no id pelanggan berubah dari 14032960354 jadi nomer id pelanggan sekarang, dan waktu itu pihak teknisi PLN yang datang katanya bakal diganti alat tokennya ke token id pelanggan yang baru pas sekitar hari senin-rabu, tapi sampe skrg belum datang min pihak teknisinya? entah kudu pelaporan ulang dulu atau teknisinya lupa, jadi saya bikin pelaporan ulang buat ini min, mohon bantuannya.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:33:10",
                    "waktu_recovery": "01/02/2023 15:15:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100206",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53231,
                    "nama_ulp": "ULP CIAMIS",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RANARIANA",
                    "alamat_pelapor": "DN SUKAJADI JL RAYA SADANANYA NO 0 RT-3 / RW-2 DESA SUKAJADI KEC SADANANYA KAB CIAMIS ",
                    "no_telp_pelapor": "085220872785",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA SISA 27.28 KWH NO METER 60002620676 - 12682685655264989720 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.EVA",
                    "waktu_lapor": "01/02/2023 09:33:24",
                    "waktu_recovery": "01/02/2023 10:03:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020101994",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "000000000000000000829065",
                    "nama_pelapor": "IBU MUTIARA ",
                    "alamat_pelapor": "JL A R HAKIM NO 39 A   RT-001 / RW-06 KEL BEJI KEC BEJI TIMUR KOTA DEPOK PROV JABAR // DEKAT TK SITI AMINAH ",
                    "no_telp_pelapor": "081284904848",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REK FEB 23 ST AW  =80965, ST AK = 81996, ST ACMT = 81996. YBS TIDAK MENGETAHUI ST APP AHRI INI. REK SUDAH DILUNASI DAN YBS MENGINGINKAN PETUGAS DATANG KE LOKASI MELAKUKAN PENGECEKAN APP. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SEPTI_NILA",
                    "waktu_lapor": "01/02/2023 09:33:24",
                    "waktu_recovery": "01/02/2023 10:50:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Kurang Tagih"
                },
                {
                    "no_laporan": "K5423020101997",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "edi",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:33:31",
                    "waktu_recovery": "01/02/2023 09:35:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102002",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Subaheri",
                    "alamat_pelapor": "DN IBRAK KR PRANTI No. RT.001 RW.05 KR PRANTI",
                    "no_telp_pelapor": "6282225530799",
                    "keterangan_pelapor": "KWH MENGELUARKAN PERIKSA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:34:03",
                    "waktu_recovery": "01/02/2023 09:36:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102003",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32600,
                    "nama_up3": "UP3 PALOPO",
                    "id_ulp": 32610,
                    "nama_ulp": "ULP SAWERIGADING",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gloria Karangan",
                    "alamat_pelapor": "JL PERM.SM RESIDENCE SONGKA A.4 NO.12 No.",
                    "no_telp_pelapor": "6285256616131",
                    "keterangan_pelapor": "tolong di bantu saya mau tambah daya listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:34:08",
                    "waktu_recovery": "01/02/2023 12:05:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102009",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 542,
                    "nama_up3": "UP3 MAJALAYA",
                    "id_ulp": 53534,
                    "nama_ulp": "ULP BANJARAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendi nurdin",
                    "alamat_pelapor": "KK BUMI SINDANG PANON IDH B DS SD PANON No.0 RT.4 RW.12 BANJARAN",
                    "no_telp_pelapor": "6285795294194",
                    "keterangan_pelapor": "memasukan pulsa token gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:34:17",
                    "waktu_recovery": "01/02/2023 09:55:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020102015",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP KHARISMA ARIF SORAYA",
                    "alamat_pelapor": "TAMAN ADIYASA BLOK C 20/38 RT.05/06 CIKASUNGKA, SOLEAR, KAB. TANGERANG",
                    "no_telp_pelapor": "0895610435382",
                    "keterangan_pelapor": "PELANGGAN MERASA LONJAKAN TAGIHAN REK JAN 23 ST AW 6891, ST AK 6976 ST BERDASARKAN ANGKA ACMT = 6978. (REK BELUM DILUNASI). KONDISI BANGUNAN TIDAK DIHUNI. BERPAGAR DAN TERKUNCI. APP MUDAH DIJANGKAU DAN PETUGAS RUTIN DATANG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MARTA.LC",
                    "waktu_lapor": "01/02/2023 09:34:39",
                    "waktu_recovery": "01/02/2023 10:10:47",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020102016",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55100,
                    "nama_ulp": "ULP DENPASAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gilang Prasetiyo",
                    "alamat_pelapor": "GG SRIKANDI No.1 RT.0 RW.0 TEGAL BUAH",
                    "no_telp_pelapor": "6281703513878",
                    "keterangan_pelapor": "saya mau tambah daya ke 11.000, tapi gagal terus, katanya disuruh selesaikan permohonan, tapi permohonan apa?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:34:44",
                    "waktu_recovery": "01/02/2023 10:26:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102019",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERNA",
                    "alamat_pelapor": "KP.RAWAKUDA RT/RW 10/05 DESA KARANG HARUM, KEC. KEDUNG WARINGIN, KAB.BEKASI",
                    "no_telp_pelapor": "089647779613",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 14.54",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.CHINTIA_M.SM",
                    "waktu_lapor": "01/02/2023 09:34:51",
                    "waktu_recovery": "01/02/2023 10:25:05",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102024",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53221,
                    "nama_ulp": "ULP BANJAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "asari ari",
                    "alamat_pelapor": "DN MEKARSARI KEC BANJARSARI No.0 RT.24 RW.6 CIBADAK",
                    "no_telp_pelapor": "6281284438986",
                    "keterangan_pelapor": "pembelian token dirufund / ditolak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:35:02",
                    "waktu_recovery": "01/02/2023 10:15:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102025",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldila Kiki",
                    "alamat_pelapor": "JL YOS SUDARSO No.020 RT.00 RW.00 GRESIK",
                    "no_telp_pelapor": "6282257484047",
                    "keterangan_pelapor": "tidak bisa memasukkan nomer token baru",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:35:08",
                    "waktu_recovery": "01/02/2023 12:19:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102027",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "38959",
                    "nama_pelapor": "BP PAHRUDIN",
                    "alamat_pelapor": "JL ARTERI TOL JATIWARNA NO - RT 04 RW 04 KEL JATIWARNA KEC PONDOK MELATI KOTA BEKASI, ACUAN WARTEG PODOSARI",
                    "no_telp_pelapor": "081211467398",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JANUARI 2023 BERIKUT BK DAN REK BULAN BERJALAN JANUARI 2023 TELAH DILUNASI VIA BANK SYARIAH INDONESIA. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WAHYU_P",
                    "waktu_lapor": "01/02/2023 09:35:17",
                    "waktu_recovery": "01/02/2023 09:55:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020102028",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elinda Amelia",
                    "alamat_pelapor": "KP CIBEUREUM No. RT.4 RW.3 NEGLASARI",
                    "no_telp_pelapor": "6283898849770",
                    "keterangan_pelapor": "tidak bisa isi token ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:35:17",
                    "waktu_recovery": "01/02/2023 10:02:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102031",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sutiyoso",
                    "alamat_pelapor": "DN KOLOR No.00 RT.5 RW.1",
                    "no_telp_pelapor": "6288212543875",
                    "keterangan_pelapor": "kwh macet",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:35:46",
                    "waktu_recovery": "01/02/2023 09:37:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102034",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52050,
                    "nama_up3": "UP3 SURAKARTA",
                    "id_ulp": 52059,
                    "nama_ulp": "ULP SUMBERLAWANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyu kurniawan",
                    "alamat_pelapor": "DK PINGKUK RT.1 RW.7 WONOSEGORO",
                    "no_telp_pelapor": "6282242390808",
                    "keterangan_pelapor": "menanggapi aduan kemarin dengan nomor aduan K55230128 bahwa ada kelebihan kwh sampai naik 5 kalilipat dibulan januari kemarin dengan kesalahan petugas input data tidak cuma sekali dua kali yvmana dibulan februari dan mungkin bulan berikutnya tidak ada tagihan. tp ini dibulan februari msh tetap ada tagihan. mohon ditindak lanjuti petugas input data selalu meyarankan ganti token pulsa dan sedikit memaksa dg alasan biar tidak ada tagihan beban mencapai ratusan ribu katanya padahal dengan rumah kosong 900 watt dan cuma ada lampu 2 buah yg menyala tidak mungkin tagihan mencapai ratusan ribu yg disampaikan petugas tdk relevan dengan bukti data maupun secara logika. disini saya lampirkan foto meteran per tgl 28 januari kemarin .terimakasih mohon ditjndaklanjuti",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:35:50",
                    "waktu_recovery": "01/02/2023 10:07:05",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020102035",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "nurhamzah",
                    "alamat_pelapor": "JL KEADILAN KAV ADHI KARYA No.00 RT.5 RW.3 RANGKAPJAY",
                    "no_telp_pelapor": "6281806073808",
                    "keterangan_pelapor": "pagi, dengan IdPel 538713445423 tambah daya. laporan saya kemarin Lom ada balasan dari pihak up PLN setempat.. Tolong di bantu kendalanya infokan ke kami . terima kasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:35:51",
                    "waktu_recovery": "01/02/2023 10:50:37",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102040",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "yori",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:36:47",
                    "waktu_recovery": "01/02/2023 09:56:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102046",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIK",
                    "alamat_pelapor": "KP CISAUK No.0 RT.3 RW.4 PAGEDANGAN",
                    "no_telp_pelapor": "6281317143139",
                    "keterangan_pelapor": "saya isi pulsa kwh di tolak terus , sudah 2 kali beli pulsa tidak bisa di isi kwh nya, mohon bantuannya ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:37:24",
                    "waktu_recovery": "01/02/2023 10:37:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102053",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Erik dwi",
                    "alamat_pelapor": "DN KRAJAN ANDUNGSARI No.0 RT.2 RW.1",
                    "no_telp_pelapor": "62857284657888",
                    "keterangan_pelapor": "Kwh keluar periksa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:38:18",
                    "waktu_recovery": "01/02/2023 09:41:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102055",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56140,
                    "nama_ulp": "ULP CIKANDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "gin gin ginanjar",
                    "alamat_pelapor": "kp/ds singamerta RT 01/01 depan klinik assalam",
                    "no_telp_pelapor": "6281906418958",
                    "keterangan_pelapor": "baru 3 hari diganti meteran baru permintaan dari petugas PLN yang datang ke rumah. setelah diganti token di boros.. biasa pemakaian paling banyak 150 rb perminggu.. setelah diganti meteran jadi 50 rb perhari..mohon solusinya agar pelanggan tidak dirugikan..atau minta dikembalikan pakai meyeran yang lama.. \\ntd malam saya isi lg 20 rb cuman cukuo sampai pagi aja..\\nkami sangat terbebani.. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:38:25",
                    "waktu_recovery": "01/02/2023 10:16:06",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020102057",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52101,
                    "nama_ulp": "ULP KALASAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "maryanto",
                    "alamat_pelapor": "DN PANGUKREJO RT.3 RW.3 UMBULHARJO",
                    "no_telp_pelapor": "6283139091916",
                    "keterangan_pelapor": "token listrik gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:38:37",
                    "waktu_recovery": "01/02/2023 11:13:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102062",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31220,
                    "nama_ulp": "ULP KAMONJI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andi astri nurarlan",
                    "alamat_pelapor": "PR MIRA BLS INDAH C NO.14 No. BALIASE",
                    "no_telp_pelapor": "6282188427319",
                    "keterangan_pelapor": "meteran tdk mau di isi tokennya.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:39:02",
                    "waktu_recovery": "01/02/2023 10:52:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020102065",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmawati",
                    "alamat_pelapor": "Gang Bungur II No. 31 B rt 02 rw 08",
                    "no_telp_pelapor": "6289516542880",
                    "keterangan_pelapor": "Pembayaran listrik meningkat drastis, mohon diperiksa kwh nya apakah bermasalah ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:39:30",
                    "waktu_recovery": "01/02/2023 10:50:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102066",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51181,
                    "nama_ulp": "ULP KRIAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tiara Gearinda Pinandita",
                    "alamat_pelapor": "Jl. Raya Tarik No.234",
                    "no_telp_pelapor": "6282234117050",
                    "keterangan_pelapor": "Selamat pagi , mohon bantuan pihak terkait agar melakukan pengecekan stand meter di rumah . karena 2 bulan ini bayar tagihan listrik seperti tidak wajar . sedangkan pemakaian normal seperti biasa terlebih sekarang sudah tidak menggunakan lemari es namun tagihan sama 440 an dalam 2 bulan terakhir, mohon perhatian nya dan segera di respon terimakasih .",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:39:35",
                    "waktu_recovery": "01/02/2023 10:44:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102067",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32600,
                    "nama_up3": "UP3 PALOPO",
                    "id_ulp": 32650,
                    "nama_ulp": "ULP TOMONI",
                    "idpel_nometer": "",
                    "nama_pelapor": "adl malik",
                    "alamat_pelapor": "kalaena kiri ",
                    "no_telp_pelapor": "6285217182968",
                    "keterangan_pelapor": "gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:39:38",
                    "waktu_recovery": "01/02/2023 09:57:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100216",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51140,
                    "nama_ulp": "ULP DARMO PERMAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUWANDI ",
                    "alamat_pelapor": "POS KAMLING PBI DN ALAMAT PONDOK BENOWO INDAH RT 7 RW 11 KEL BABAT JERAWAT  KEC PAKAL KOTA SURABAYA ",
                    "no_telp_pelapor": "6285755356877",
                    "keterangan_pelapor": "PELANGGAN INGIN MENDAPATKAN INFORMASI ID PEL AN POS KAMLING PBI DN TARIF SOSIAL DAYA 1300VA. MOHON DIBANTU DAN KONFIRMASI PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NOVI",
                    "waktu_lapor": "01/02/2023 09:39:38",
                    "waktu_recovery": "01/02/2023 10:31:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020102070",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "MANING",
                    "alamat_pelapor": "DN KRAJAN BRANI WTN No.0 RT.5 RW.2 MARON",
                    "no_telp_pelapor": "6285333276196",
                    "keterangan_pelapor": "TIDAK BS BELI TOKEN DI APLIKASI MOHON SOLUSINYA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:39:48",
                    "waktu_recovery": "01/02/2023 09:41:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102071",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 183,
                    "nama_up3": "UP3 TANJUNGPINANG",
                    "id_ulp": 18306,
                    "nama_ulp": "ULP TANJUNG BATU",
                    "idpel_nometer": "",
                    "nama_pelapor": "eldawati",
                    "alamat_pelapor": "JL PAYA TOGOK No.1 RT.1 RW.1 TG.BERLIAN",
                    "no_telp_pelapor": "6283848959372",
                    "keterangan_pelapor": "mcb terbakar",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:39:50",
                    "waktu_recovery": "01/02/2023 09:49:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102074",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51455,
                    "nama_ulp": "ULP PLOSO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BIBIN DWI PRANYOTO",
                    "alamat_pelapor": "DN MUNUNG UTARA No. RT.8 RW.5 MUNUNG",
                    "no_telp_pelapor": "6285852562466",
                    "keterangan_pelapor": "tidak bisa beli token listrik ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:40:03",
                    "waktu_recovery": "01/02/2023 10:04:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102076",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32700,
                    "nama_up3": "UP3 BULUKUMBA",
                    "id_ulp": 32730,
                    "nama_ulp": "ULP JENEPONTO",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dita Hasyim",
                    "alamat_pelapor": "KP SUNGGUMANI No.0",
                    "no_telp_pelapor": "6285756105446",
                    "keterangan_pelapor": "Tagihan tidak sesuai dengan pemakaian padahal yg tinggal cuma 2 orgtua sama 1 anak cwok itupun jrg drumah krna kuliah. mohon pengecekkannya di rmh orgtua kami sblm kami ke kantor trimakasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:40:19",
                    "waktu_recovery": "01/02/2023 12:00:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Koreksi Rekening"
                },
                {
                    "no_laporan": "K5423020102078",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul gani",
                    "alamat_pelapor": "DN BUCOR KULON No.0 RT.5 RW.1",
                    "no_telp_pelapor": "6281225556624",
                    "keterangan_pelapor": "mcb dol",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:40:27",
                    "waktu_recovery": "01/02/2023 09:42:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102080",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.6 No.0 RT.0 RW.0 KADEMANGAN",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:40:41",
                    "waktu_recovery": "01/02/2023 09:43:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102081",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL  SIROJUL MUNIR  RT 2 RW 6 NO  120 KEL  NANGEWER MEKAR KAB BOGOR JABAR .  ACUAN SEBELAH CERIA MART ",
                    "no_telp_pelapor": "082122402497",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 19/01/23 PENANGANAN APP RUSAK OLEH PETUGAS (SURYANA ENTIS ) DENGAN CARA SAMBUNG LANGSUNG VIA MCB. NO LG 021191. MOHON DAPAT SEGERA DILAKSANAKAN SESUAI DENGAN KETENTUAN. PELANGGAN SUDAH MELAPOR DENGAN NO LAPOR K5423012100985 NAMUN TIDAK  KONFIRMASI DALAM WAKTU  DALAM 1 X 6 JAM \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVA_I",
                    "waktu_lapor": "01/02/2023 09:40:46",
                    "waktu_recovery": "01/02/2023 10:00:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020102082",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "KASMO",
                    "alamat_pelapor": "JL BEO RT.12 RW.2 CATURTUNGG",
                    "no_telp_pelapor": "6287885754111",
                    "keterangan_pelapor": "Mohon dengan sangat penjelasan dan kepastian penyelesaian pemasangan penambahan daya listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:40:50",
                    "waktu_recovery": "01/02/2023 11:51:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102085",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-1 No.11 CISAUK",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:41:19",
                    "waktu_recovery": "01/02/2023 09:44:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102086",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 183,
                    "nama_up3": "UP3 TANJUNGPINANG",
                    "id_ulp": 18306,
                    "nama_ulp": "ULP TANJUNG BATU",
                    "idpel_nometer": "",
                    "nama_pelapor": "eldawati",
                    "alamat_pelapor": "JL JUDAH",
                    "no_telp_pelapor": "628216859287",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:41:21",
                    "waktu_recovery": "01/02/2023 09:49:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102087",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31100,
                    "nama_up3": "UP3 MANADO",
                    "id_ulp": 31120,
                    "nama_ulp": "ULP AIRMADIDI",
                    "idpel_nometer": "",
                    "nama_pelapor": "lussie sandra",
                    "alamat_pelapor": "perumahan Griya bintang mas blok D2 no 12",
                    "no_telp_pelapor": "6281218913503",
                    "keterangan_pelapor": "kami tdk bisa mengisi pulsa listrik.. info KWH over limit.. padahal ini sudah bulan yg baru.. mohon info.. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:41:21",
                    "waktu_recovery": "01/02/2023 11:01:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020102088",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51740,
                    "nama_ulp": "ULP KAMAL",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Latifah",
                    "alamat_pelapor": "DN TAMBAH AGUNG SKL BARAT No.00 RT.0 RW.0 SKL BARAT",
                    "no_telp_pelapor": "6282349993902",
                    "keterangan_pelapor": "token gagal masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:41:26",
                    "waktu_recovery": "01/02/2023 09:42:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102089",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurhayati",
                    "alamat_pelapor": "JL DUREN SAWIT BL 5 RT1/6",
                    "no_telp_pelapor": "6283898217206",
                    "keterangan_pelapor": "gagal membeli pembelian token listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:41:35",
                    "waktu_recovery": "01/02/2023 10:29:42",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020102090",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12600,
                    "nama_up3": "UP3 LUBUKPAKAM",
                    "id_ulp": 12612,
                    "nama_ulp": "ULP LUBUKPAKAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KABUL",
                    "alamat_pelapor": " JLN. BESAR PANTAI LABU. DUSUN SEPAKAT. GG KELENGKENG NO RUMAH 1053",
                    "no_telp_pelapor": "081264422414",
                    "keterangan_pelapor": " LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 15421, ST APP TGL 1/2/2023 = 15348\\n. REK BELUM DILUNASI). RUMAH DIHUNI TIDAK BERPAGAR APP MUDAH DIJANGKAU  PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI.  ID PEL 126120655203",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IFUL123.LC",
                    "waktu_lapor": "01/02/2023 09:41:44",
                    "waktu_recovery": "01/02/2023 10:39:57",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020102093",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUH ABRAAR LATIF",
                    "alamat_pelapor": "KP CIJANTRA RT 03/01 LEGOK",
                    "no_telp_pelapor": "6287754351544",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:41:43",
                    "waktu_recovery": "01/02/2023 09:44:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102095",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51710,
                    "nama_ulp": "ULP SUMENEP",
                    "idpel_nometer": "",
                    "nama_pelapor": "FATHOR RAHMAN",
                    "alamat_pelapor": "DS PAKANDANGAN TENGAH No. BLUTO",
                    "no_telp_pelapor": "62818580664",
                    "keterangan_pelapor": "Gagal masukkan token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:41:47",
                    "waktu_recovery": "01/02/2023 10:30:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020102098",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51304,
                    "nama_ulp": "ULP SINGOSARI",
                    "idpel_nometer": "",
                    "nama_pelapor": "MASFAQ ASHFA",
                    "alamat_pelapor": "PR EDELWEIS LAND KLAMPOK No. RT.0 RW.0",
                    "no_telp_pelapor": "6281233926175",
                    "keterangan_pelapor": "tiang belum di eksekusi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:41:54",
                    "waktu_recovery": "01/02/2023 11:47:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102100",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "gufron",
                    "alamat_pelapor": "DN PONDOK BILE No.0 RT.0 RW.0 PANDAN DUR",
                    "no_telp_pelapor": "6281999963834",
                    "keterangan_pelapor": "gagaldimasukkan token/pulsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:42:02",
                    "waktu_recovery": "01/02/2023 12:52:05",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102102",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 431,
                    "nama_up3": "UP3 KUPANG",
                    "id_ulp": 43130,
                    "nama_ulp": "ULP ATAMBUA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sisilia hoar seran",
                    "alamat_pelapor": "kletek rainain ",
                    "no_telp_pelapor": "6282146842036",
                    "keterangan_pelapor": "mau pasang meteran daya 900 harga berapa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:42:14",
                    "waktu_recovery": "01/02/2023 11:03:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020102105",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14220,
                    "nama_ulp": "ULP SEKAYU",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VINA",
                    "alamat_pelapor": "KK GRIYA RANDIK BLOK A3 NO 6 KEL SEKAYU KEC SEKAYU KOTA SEKAYU",
                    "no_telp_pelapor": "081284806450",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. // UPDATE ALAMAT CC.54.ADAM_BUKHORI 10:43",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WAIS",
                    "waktu_lapor": "01/02/2023 09:42:33",
                    "waktu_recovery": "01/02/2023 17:00:08",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020102108",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "275868",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL GOMBOL PAYA RT 01 RW 13 KEL KALIDERES KEC KALIDERES JAKARTA BARAT // ACUAN: DEKAT PARKIRAN MOBIL RAJAWALI  ",
                    "no_telp_pelapor": "0216127236",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT.PTL MINTA SEGERA DISAMBUNG. SETEMPAT ADA ORANG SAKIT YANG MEMBUTUHKAN ALAT KELISTRIKAN BERDASARKAN INFO PELANGGAN BELUM ADA TINDAK LANJUT PETUGAS TGL  01/2/23 PKL 10.55 WIBCC.54.AZMINA. PLGN MENGHUBUNGI KEMBALI BELUM ADA TINDAKLANJUT.CC.54.KUNDERI TGL 01/02/23 PKL 13.37PLGN MENGHUBUNGI KEMBALI.PELANGGAN MENGINGINKAN PENYAMBUNGAN SEGERA DIKARENAKAN DILOKASI ADA PASIEN PLGN 12G06OK CC.54.NURYATI  LAPOR KEMBALI  14:16 \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SARTIKA",
                    "waktu_lapor": "01/02/2023 09:42:35",
                    "waktu_recovery": "01/02/2023 18:24:25",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020102109",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "aki",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:42:39",
                    "waktu_recovery": "01/02/2023 09:55:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102112",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53221,
                    "nama_ulp": "ULP BANJAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hendar",
                    "alamat_pelapor": "DN CIBITUNG No. RT.19 RW.8 CIMARAGAS",
                    "no_telp_pelapor": "6285315251208",
                    "keterangan_pelapor": "PERIKSA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:42:58",
                    "waktu_recovery": "01/02/2023 10:15:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102113",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52008,
                    "nama_ulp": "ULP CEPU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JOHAN ",
                    "alamat_pelapor": "DK TENGGULUK KEL.MEDALEM  RT.04 RW.03 KEL. MEDALEM, KEC KRADENAN, KAB. BLORA, JAWA TENGAH",
                    "no_telp_pelapor": "081228484135",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL (31/1/2023 ) PERMOHONAN PROSES PB DARI NO REG 5200811056781  ,PADA DATA AP2T TERDAPAT NOTIVIKASI  PERMOHONAN BELUM DISAHKAN MANAGER ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.LUKI_AFIANA",
                    "waktu_lapor": "01/02/2023 09:43:02",
                    "waktu_recovery": "01/02/2023 09:50:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K1223020100079",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12002,
                    "nama_ulp": "ULP MEDAN BARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIHITE",
                    "alamat_pelapor": "GEREJA GBKP BATANG SERANGAN, JL SEI BATANG SERANGAN NO. 2/97 RT - RW - KEL BABURA KEC MEDAN BARU, KOTA MEDAN",
                    "no_telp_pelapor": "0614158454",
                    "keterangan_pelapor": "TGL 25/11/2022 PENANGANAN GANGGUAN PTL OLEH PETUGAS GANGGUAN  DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG.  MOHON AGAR APP SEGERA DAPAT DIPASANG SESUAI KETENTUAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.IRMA",
                    "waktu_lapor": "01/02/2023 09:43:04",
                    "waktu_recovery": "01/02/2023 10:36:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102116",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51311,
                    "nama_ulp": "ULP DINOYO",
                    "idpel_nometer": "54503667",
                    "nama_pelapor": "KAK NOVI/hy.nop",
                    "alamat_pelapor": "JL IKAN PIRANHA F 15 RT 08 RW 03 KEL. PURWODADI KEC. BLIMBING KOTA MALANG",
                    "no_telp_pelapor": "081220444067",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SESUAI INFO PELANGGAN TGL 31/01/2023 DATANG PETUGAS UNTUK MELAKUKAN PEMUTUSAN DENGAN CARA MENGAMBIL MCB DI KWH METER TANPA SEPENGETAHUAN PELANGGAN (SETEMPAT KOSONG KARENA SEDANG BEKERJA), PELANGGAN TELAH DATANG KE KANTOR AREA SETEMPAT DAN DIHARUSKAN MELAKUKAN MIGRASI MENJADI LAYANAN PRABAYAR. PELANGGAN MERASA KEBERATAN DENGAN PERLAKUKAN PETUGAS YANG KURANG SOPAN MASUK KE LOKASI PELANGGAN TANPA PERMISI. UNTUK PROSES MIGRASI MOHON SEGERA DILAKUKAN REALISASI PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MEGA_OKTA.SM",
                    "waktu_lapor": "01/02/2023 09:43:22",
                    "waktu_recovery": "01/02/2023 10:24:54",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020102117",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "mareleng punya cerita",
                    "alamat_pelapor": "KP MARELENG No.0 RT.4 RW.6 KDWARINGIN",
                    "no_telp_pelapor": "6285695646559",
                    "keterangan_pelapor": "token gagal kga bisa di isi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:43:25",
                    "waktu_recovery": "01/02/2023 10:49:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102119",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31100,
                    "nama_up3": "UP3 MANADO",
                    "id_ulp": 31150,
                    "nama_ulp": "ULP KAWANGKOAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tovel Kawonal",
                    "alamat_pelapor": "Jaga VI Desa Passo",
                    "no_telp_pelapor": "6281228171475",
                    "keterangan_pelapor": "Isi pulsa listrik gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:43:28",
                    "waktu_recovery": "01/02/2023 11:02:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102121",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS SUDARNO",
                    "alamat_pelapor": "PR PONDOK UNGU PERMAI SEKTOR 5 BL E 10 NO. 06 JL ANGGREK RAYA RT 5 RW 21 KEL BAHAGIA KEC BABELAN KAB BEKASI // ACUAN : DEKAT SD 05 ",
                    "no_telp_pelapor": "081316440046",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PROSES PINDAH APP DENGAN NO REG 5453032067378. TGL 31/01/23  BIAYA MATERIAL HANTARAN LUAR TELAH DILUNASI NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_lapor": "01/02/2023 09:43:47",
                    "waktu_recovery": "01/02/2023 09:49:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102123",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1404,
                    "nama_up3": "UP3 JAMBI",
                    "id_ulp": 14300,
                    "nama_ulp": "ULP TELANAI PURA",
                    "idpel_nometer": "",
                    "nama_pelapor": "linny ayu resky indah",
                    "alamat_pelapor": "Jalan Haji Dja Far Ali.1",
                    "no_telp_pelapor": "6285357280925",
                    "keterangan_pelapor": "pressing SR pln kwh keluar asap",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:43:57",
                    "waktu_recovery": "02/02/2023 14:52:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102124",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rifki",
                    "alamat_pelapor": "KP PAGEDANGAN No. RT.1 RW.1 CICALENGKA",
                    "no_telp_pelapor": "628176969685",
                    "keterangan_pelapor": "TIDAK BISA BELI TOKEN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:44:07",
                    "waktu_recovery": "01/02/2023 10:10:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5523020100245",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51182,
                    "nama_ulp": "ULP PORONG",
                    "idpel_nometer": "50389324",
                    "nama_pelapor": "IBU ESTER",
                    "alamat_pelapor": "JL  PR MUTIARA CITRA ASRI P1- 38  KEL KRAMEAN KULON KEC CANDI KAB SIDOARJO ",
                    "no_telp_pelapor": "087801681688",
                    "keterangan_pelapor": " KURANG TAGIH. STAND AKHIR REK FEBRUARI 2023 = 13520 ,   BELUM DILUNASI, STAND APP TGL  01/02/2023 =135279   RUMAH BERPENGHUNI ,PLG HANYA DIKENAKAN KWH REK MINIMUN .",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ANAK",
                    "waktu_lapor": "01/02/2023 09:44:44",
                    "waktu_recovery": "01/02/2023 13:00:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Kurang Tagih"
                },
                {
                    "no_laporan": "K5123020100379",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51141,
                    "nama_ulp": "ULP DUKUH KUPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAIQ",
                    "alamat_pelapor": "JLN GAYUNGSARI BARAT 4 NO 3 RT 9 RW 1 KEL PAGESANGAN KEC JAMBANGAN KOTA SURABAYA",
                    "no_telp_pelapor": "082243011052",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI TERKAIT PELANGGAN INGIN MENGETAHUI TERKAIT HENDAK PASANG BARU UNTUK PLTS ATAP NAMUN UNTUK PEMAKAIAN LISTRIK PRIBADI TIDAK DISALURKAN KE PLN. KARENA JIKA DI PERKENANKAN PELANGGAN TIDAK PERLU MELAKUKAN PERMOHONAN APP EKSPOR IMPOR KE PLN. MOHON INFOKAN JUGA PERIHAL SYARAT DAN KETENTUANNYA. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DIAH",
                    "waktu_lapor": "01/02/2023 09:44:48",
                    "waktu_recovery": "01/02/2023 19:46:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020102130",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "000000000000000002034732",
                    "nama_pelapor": "IBU RAHMA ",
                    "alamat_pelapor": "JL BUNGUR 2 NO.31 B RT 02 RW 08 KEL KUKUSAN KEC BEJI KOTA DEPOK. ",
                    "no_telp_pelapor": "089516542880",
                    "keterangan_pelapor": "MOHON PERIKSA APP, KACA APP BURAM DAN ANGKA TIDAK BISA TERBACA SEHINGGA MENYEBABKAN LONJAKAN REK. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RATNA_N.CSOI",
                    "waktu_lapor": "01/02/2023 09:44:56",
                    "waktu_recovery": "01/02/2023 10:50:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102131",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FANI",
                    "alamat_pelapor": "JL JL KP LUAR BATANG NO 4 RT7/3 KEL PENJARINGAN KEC PENJARINGAN KOTA JAKUT // DEKAT MASJID KRAMAT LUAR BATANG ",
                    "no_telp_pelapor": "02166604739",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN ,PELANGGAN TELAH MELEBIHI TOP UP BULAN DES 22 SEBESAR 720 JN. PADA TGL 01/2/23 SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN. SISA 900KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SEPTI_NILA",
                    "waktu_lapor": "01/02/2023 09:44:57",
                    "waktu_recovery": "01/02/2023 10:07:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020102132",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "FAJAR TEGUH",
                    "alamat_pelapor": "DN KRAJAN No. RT.9 RW.1",
                    "no_telp_pelapor": "6285377360004",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR TIDAK DAPAT MEMBELI TOKEN MOHON BANTUANNYA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:44:53",
                    "waktu_recovery": "01/02/2023 09:47:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102134",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NESA ",
                    "alamat_pelapor": "JL KH JAWAT FAKIH KP KARANGKAJEN RT-41 / RW-11 NO MG3/873  KEL BRONTOKUSUMAN KEC PERGANGSAN KOTA YOGYAKARTA  ACUAN MASJID JAMI",
                    "no_telp_pelapor": "082136805891",
                    "keterangan_pelapor": "TGL 31/01/23 PENANGANAN GANGGUAN APP RUSAK OLEH PETUGAS DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO ( TIDAK DIBERIKAN ) . MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN. SESUAI INFO PELANGGAN PADA LAYAR APP TERTERA ERROR DAN ALARM BUZZER BERBUNYI. PTL TIDAK PADAM.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.JUNIYATI",
                    "waktu_lapor": "01/02/2023 09:45:02",
                    "waktu_recovery": "01/02/2023 11:51:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020102135",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.fredy",
                    "alamat_pelapor": "DS TANJUNGSARI No. RT.3 RW.1",
                    "no_telp_pelapor": "6281276323124",
                    "keterangan_pelapor": "token tidak masuk ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:45:18",
                    "waktu_recovery": "01/02/2023 09:47:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102136",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LINA",
                    "alamat_pelapor": "JL KERTAJAYA 7 NO  52A/42  KEL PENJARINGAN KEC PENJARINGAN JAKUT ",
                    "no_telp_pelapor": "0216906312",
                    "keterangan_pelapor": "\\\"PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\" SISA 87.02  KWH NO TOKEN  27064088141565773364",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AZMINA",
                    "waktu_lapor": "01/02/2023 09:45:19",
                    "waktu_recovery": "01/02/2023 10:06:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102138",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12200,
                    "nama_up3": "UP3 BINJAI",
                    "id_ulp": 12201,
                    "nama_ulp": "ULP BINJAI KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "HERI YANSYAH",
                    "alamat_pelapor": "Jl. Ikan Hiu No.59",
                    "no_telp_pelapor": "6283198787948",
                    "keterangan_pelapor": "pasang baru blm terpasang mohon di pasangkan Krn butuh arus utk kulkas vaksin ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:45:32",
                    "waktu_recovery": "01/02/2023 10:11:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020102141",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53731,
                    "nama_ulp": "ULP MEDAN SATRIA",
                    "idpel_nometer": "",
                    "nama_pelapor": "sanudin san",
                    "alamat_pelapor": "Ruko Duta Harapan Jl Duta Boulevard Barat Blok H 08, Harapan Baru, Bekasi Utara, Kota Bekasi",
                    "no_telp_pelapor": "6289601980188",
                    "keterangan_pelapor": "Ngga bisa top up token, selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:45:43",
                    "waktu_recovery": "01/02/2023 11:20:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5123020100383",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 20,
                    "nama_up3": "UP3 KRAMAT JATI",
                    "id_ulp": 54710,
                    "nama_ulp": "UP3 KRAMAT JATI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YURIKA",
                    "alamat_pelapor": "JL NUSA I RT 9 RW 4 NO. 28 KEL KERAMAT JATI KEC KRAMAT JATI KOTA JAKARTA TMR   ( BLKNG PASAR KRAMAT JATI ) ",
                    "no_telp_pelapor": "082110969522",
                    "keterangan_pelapor": "PELANGGAN MEMINTA INFO BIAYA PINDAH APP /  GESER APP DIKARENAKAN  \\\" RENOVASI BANGUNAN \\\" . TERIMAKASIH  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ADHISTY",
                    "waktu_lapor": "01/02/2023 09:45:55",
                    "waktu_recovery": "01/02/2023 10:02:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5323020100225",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53231,
                    "nama_ulp": "ULP CIAMIS",
                    "idpel_nometer": "22101567208",
                    "nama_pelapor": "IBU NAIFAH",
                    "alamat_pelapor": "JL JEND SUDIRMAN RT-001 / RW-03 KEL CIAMIS KEC CIAMIS KOTA CIAMS / SETEMPAT GEDUNG MAHKAMAH AGUNG",
                    "no_telp_pelapor": "081323303200",
                    "keterangan_pelapor": "PELANGGAN IDPEL 532313854939 MAU MENGAJUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAUN PADA DI APLIAKSI \\\"Layanan PASCABAYAR saat ini belum tersedia di Wilayah Anda.\\\" SETEMPAT GEUNG MAHKAMAH AGUNG. MHN KONFIRMASI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.SELMA",
                    "waktu_lapor": "01/02/2023 09:46:01",
                    "waktu_recovery": "01/02/2023 10:17:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102145",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL  SIROJUL MUNIR  RT 2 RW 6 NO  120 KEL  NANGEWER BOGOR.  ACUAN SEBELAH CERIA MART ",
                    "no_telp_pelapor": "082122402497",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. SEKITAR 3 HARI  YANG LALU PENANGANAN  APP PRABAYAR RUSAK  OLEH PETUGAS  DENGAN NO METER 14255998289 DENGAN CARA DISAMBUNG LANGSUNG  DIBERIKAN  NO LG. MOHON APP DIPASANG KEMBALI SESUAI KETENTUAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RAHMAT_S.CBC",
                    "waktu_lapor": "01/02/2023 09:46:34",
                    "waktu_recovery": "01/02/2023 10:00:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020102147",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 433,
                    "nama_up3": "UP3 SUMBA",
                    "id_ulp": 43380,
                    "nama_ulp": "ULP SUMBA BARAT DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEYLANIA",
                    "alamat_pelapor": "DESA WEEKAMBALA, KEC. LOURA, NTT",
                    "no_telp_pelapor": "081339051676",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN MENGINGINKAN DIKIRIMKAN INVOICE REK NOVEMBER 2021, DESEMBER 2021, DAN JANUARI 2023 AGAR DIKIRIM KE EMAIL meylania.dewi06@gmail.com. UNTUK KEPERLUAN CEK PEMAKAIAN LISTRIK",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NADA.LC",
                    "waktu_lapor": "01/02/2023 09:46:35",
                    "waktu_recovery": "01/02/2023 10:24:45",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020102150",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13400,
                    "nama_up3": "UP3 PAYAKUMBUH",
                    "id_ulp": 13452,
                    "nama_ulp": "ULP PAYAKUMBUH",
                    "idpel_nometer": "",
                    "nama_pelapor": "adek Yuli Anggraini",
                    "alamat_pelapor": "Jl. Soekarno - Hatta No.91b",
                    "no_telp_pelapor": "6281364786510",
                    "keterangan_pelapor": "kemaren listrik kami di putus pihak PLN,setelah d ajukan pengaduan d suruh ganti pakai token...\\npas d pasang kemaren jam 5 sore dg pulsa 50 rb,itupun listrik subsidi,.\\ntapi td pagi listrik nya Udah bunyi\\\"...\\nterlalu cepat makan arus pak...\\nmohon solusi nya...",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:46:41",
                    "waktu_recovery": "01/02/2023 11:30:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K5423020102152",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14130,
                    "nama_ulp": "ULP AMPERA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Agus Tian",
                    "alamat_pelapor": "jln pangeran ratu rt03 rw09",
                    "no_telp_pelapor": "6281269162794",
                    "keterangan_pelapor": "knpa alamat meteran saya berubah ke desa perupitan, padahal kmarin alamatny sdh bnar di jln pangeran ratu 15ulu rt03 rw09",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:46:52",
                    "waktu_recovery": "01/02/2023 15:21:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102155",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 155,
                    "nama_up3": "UP3 SURABAYA BARAT",
                    "id_ulp": 51161,
                    "nama_ulp": "ULP TAMAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "tulus marsetia",
                    "alamat_pelapor": "PR GRIYA BHAYANGKARA BLOK R No.1 MASANGAN",
                    "no_telp_pelapor": "6281249642766",
                    "keterangan_pelapor": "tulisan periksa ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:47:18",
                    "waktu_recovery": "01/02/2023 10:10:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102160",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13103,
                    "nama_ulp": "ULP INDARUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "isra",
                    "alamat_pelapor": "XX BANUARAN NAN XX RT. 05/ RW II No.0 RW.",
                    "no_telp_pelapor": "6285374366878",
                    "keterangan_pelapor": "pembengkakan tagihan listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:47:35",
                    "waktu_recovery": "01/02/2023 13:32:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102163",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI",
                    "alamat_pelapor": "JL PUSKESMAS KP CIJAMBE RT 10 RW 5 DS SUKADAMI KEC CIKARANG SLTN KAB BEKASI (DEKAT PERTIGAAN TPU SUKADAMI)",
                    "no_telp_pelapor": "081285388689",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 45093456791 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN . DATA PADA AP2T TIDAK ADA KETERANGAN SISA 375 KWH (PTL TIDAK PADAM)\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVA_I",
                    "waktu_lapor": "01/02/2023 09:47:41",
                    "waktu_recovery": "01/02/2023 10:20:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020102167",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44110,
                    "nama_ulp": "ULP CAKRANEGARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ruben Anggara",
                    "alamat_pelapor": "LA BU API RT. RW.",
                    "no_telp_pelapor": "6285355530014",
                    "keterangan_pelapor": "matikan mcb",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:48:02",
                    "waktu_recovery": "01/02/2023 10:21:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102171",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "lucky",
                    "alamat_pelapor": "pondok kelapa selatan rt.8 rw.05",
                    "no_telp_pelapor": "6288809191491",
                    "keterangan_pelapor": "kwh diisi token gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:48:13",
                    "waktu_recovery": "01/02/2023 10:10:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100227",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53331,
                    "nama_ulp": "ULP SUMBER",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DWI ",
                    "alamat_pelapor": "JL PESANTREN NO. 4 RT 4 RW 8 KEL WATUBELAH KEC SUMBER KAB CIREBON\\n",
                    "no_telp_pelapor": "085795487675",
                    "keterangan_pelapor": "TGL 22/01/2023 PROSES PB (B1T/900 VA) DENGAN NO AGENDA 533319912301228542 DAN NO REG 5333112176847.BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT.HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN/PELANGGAN MENGHUBUNGI KEMBALI PADA 9:53 01/02/23 CC.53.WIDA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NIA",
                    "waktu_lapor": "01/02/2023 09:48:22",
                    "waktu_recovery": "01/02/2023 10:46:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Bantuan Pasang Baru Listrik / CSR"
                },
                {
                    "no_laporan": "K5323020100228",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53231,
                    "nama_ulp": "ULP CIAMIS",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NAIFAH",
                    "alamat_pelapor": "JL JEND SUDIRMAN RT-001 / RW-03 KEL CIAMIS KEC CIAMIS KOTA CIAMS / SETEMPAT GEDUNG MAHKAMAH AGUNG",
                    "no_telp_pelapor": "081323303200",
                    "keterangan_pelapor": "PELANGGAN IDPEL 532314278194 MAU MENGAJUKAN MIGRASI DARI PRABAYAR KE PASCABAYAR NAUN PADA DI APLIAKSI \\\"Layanan PASCABAYAR saat ini belum tersedia di Wilayah Anda.\\\" SETEMPAT GEDUNG MAHKAMAH AGUNG. MHN KONFIRMASI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.SELMA",
                    "waktu_lapor": "01/02/2023 09:48:34",
                    "waktu_recovery": "01/02/2023 10:17:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102172",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "14026141060",
                    "nama_pelapor": "IBU LENI ",
                    "alamat_pelapor": "PR VILLA MUTIARA CINERE BLOK R02 NO 12 JL BOULVARD VILA MUTIARA KEL GROGOL KEC LIMO KOTA DEPOK ",
                    "no_telp_pelapor": "082112326046",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DENGAN ID PEL 538711962529 MENJADI ATAS NAMA SETYOHADI, PEMOHON SEBAGAI YANG DIBERIKUASA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.TANTI_S",
                    "waktu_lapor": "01/02/2023 09:48:39",
                    "waktu_recovery": "01/02/2023 10:51:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Ubah Nama"
                },
                {
                    "no_laporan": "K5423020102174",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hasan junaidi",
                    "alamat_pelapor": "DN KRAJAN DS PLAMPANG No.0 RT.5 RW.3",
                    "no_telp_pelapor": "62857456123878",
                    "keterangan_pelapor": "kwh meter macet",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:48:51",
                    "waktu_recovery": "01/02/2023 09:50:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102175",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "209524",
                    "nama_pelapor": "IBU DEWI ",
                    "alamat_pelapor": "VILLA NUSA MELATI BLOK B8 NO8 KEL. JELUPANG KEC.SERPONG TANGERANG ACUAN : BELAKANG HYPERMART ",
                    "no_telp_pelapor": "02122231549",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANINGSIH",
                    "waktu_lapor": "01/02/2023 09:48:52",
                    "waktu_recovery": "01/02/2023 10:34:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020102176",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK PURI SENTOSA BLK F NO.14 KADEMANGAN",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:48:53",
                    "waktu_recovery": "01/02/2023 09:51:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100231",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51305,
                    "nama_ulp": "ULP KEPANJEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHTAR ",
                    "alamat_pelapor": "JL   -  NO 0 DN SUMBERSIH RT-56 / RW-12  DESA KEDUNGSALAM      ",
                    "no_telp_pelapor": "6285855532010",
                    "keterangan_pelapor": "MOHON DIBANTU KONVERSI STROOM KARENA ADA PENGGANTIAN KWH METER SEJUMLAH 49  KWH. MOHON KONFIRMASI PELANGGAN  \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NOVI",
                    "waktu_lapor": "01/02/2023 09:48:59",
                    "waktu_recovery": "01/02/2023 11:55:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5323020100232",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 542,
                    "nama_up3": "UP3 MAJALAYA",
                    "id_ulp": 53531,
                    "nama_ulp": "ULP MAJALAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PAULUS",
                    "alamat_pelapor": "JL KAWASAN DE PRIMA TERA BLK E1 NO 05 KEL.0 KEC.0 KAB BANDUNG ",
                    "no_telp_pelapor": "08122390399",
                    "keterangan_pelapor": "PELANGGAN DILAKUKAN BONGKAR RAMPUNG. TGL 30/01/23 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI VIA ATM BCA. PTL MINTA SEGERA DISAMBUNG.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.SHANIA",
                    "waktu_lapor": "01/02/2023 09:49:12",
                    "waktu_recovery": "01/02/2023 10:16:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5523020100253",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 231,
                    "nama_up3": "UP3 SAMARINDA",
                    "id_ulp": 23102,
                    "nama_ulp": "ULP SAMARINDA SEBERANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WAHID",
                    "alamat_pelapor": "JL CIPTO MANGUNKUSUMO NO 99   RT-26 / RW-006 KEL SUNGAI KELEDANG KEC SAMARINDA SEBRANG KOTA SAMARINDA LOKASI : DEKAT PT ANUGRAH BARA KALTIM",
                    "no_telp_pelapor": "81351763738",
                    "keterangan_pelapor": "1 APP PRABAYAR (  TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 1775.18. NO TOKEN : 58964272358272353965\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ERNA",
                    "waktu_lapor": "01/02/2023 09:49:13",
                    "waktu_recovery": "01/02/2023 10:00:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020102179",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK GRIYA KARAWACI BLOK A6 No.29 CURUG",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:49:13",
                    "waktu_recovery": "01/02/2023 09:51:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102180",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DASAR ",
                    "alamat_pelapor": "JL KARET PASAR BARU BARAT I  NO -  RT-4 / RW-7 KEL KARET TENSIN KEC TANAH ABANG JAKPUS . DI TENGAH PASAR KARET ",
                    "no_telp_pelapor": "081384888007",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 57135703859143601179 SISA 13.01 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IRMA_SURYANI",
                    "waktu_lapor": "01/02/2023 09:49:25",
                    "waktu_recovery": "01/02/2023 10:54:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102181",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53701,
                    "nama_ulp": "ULP TAMBUN",
                    "idpel_nometer": "000000000000000003105216",
                    "nama_pelapor": "IBU DEVI",
                    "alamat_pelapor": "KK GRIYA ASRI 2 BLOK G7 NO 11 RT 11/26 JL KENCANA 7 KEL SUMBER JAYA KEC TAMBUN SELATAN KAB BEKASI",
                    "no_telp_pelapor": "0215727536",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 60.456, APP TGL 01/02/23 = 59.792. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ITA_HARYANI",
                    "waktu_lapor": "01/02/2023 09:49:26",
                    "waktu_recovery": "01/02/2023 10:41:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020102182",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52200,
                    "nama_up3": "UP3 PURWOKERTO",
                    "id_ulp": 52201,
                    "nama_ulp": "ULP PURWOKERTO KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tifanny Laurenza",
                    "alamat_pelapor": "JL PENATUSAN III N0.51 No. RT.2 RW.2 PURWOKERTO",
                    "no_telp_pelapor": "6285727474401",
                    "keterangan_pelapor": "tidak bisa membeli token, selalu transaksi gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:49:19",
                    "waktu_recovery": "01/02/2023 10:46:53",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102186",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "LOKASI : JL MASJID NURUL FAHJRI RT 06/03 KEL PONDOK JAYA KEC PONDOK AREN KOTA TANGSEL 15224",
                    "no_telp_pelapor": "0217451292",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAK LANJUTI PROSES PB KOLEKTIF 26 UNIT ( R1T/900 VA)UNTUK KOSAN STROM AWAL RP. 20.000,-.  , PEMOHON MENGAKU SEBAGAI SUAMI DARI PEMILIK PERSIL. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DEWI_P",
                    "waktu_lapor": "01/02/2023 09:49:38",
                    "waktu_recovery": "01/02/2023 11:17:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020102187",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "LIA SULISTYAWATI",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-1 No.12 CISAUK",
                    "no_telp_pelapor": "6281234512474",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:49:34",
                    "waktu_recovery": "01/02/2023 09:51:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102192",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52050,
                    "nama_up3": "UP3 SURAKARTA",
                    "id_ulp": 52055,
                    "nama_ulp": "ULP KARTOSURA",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE MUSLIM",
                    "alamat_pelapor": "Gg. Satria IV No.2",
                    "no_telp_pelapor": "6281325797899",
                    "keterangan_pelapor": "mohon untuk pindahkan tiang listrik karna sudah tidak terpakai,dan posisi kurang pas,hingga mengganggu jalan masuk,terimakasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:50:11",
                    "waktu_recovery": "01/02/2023 10:35:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020102195",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "PR TIGARAKSA JL CIUNG RAYA BLOK AJ NO 13/03 RT 3/2 KEL MARGASARI KEC TIGARAKSA KAB TANGERANG ",
                    "no_telp_pelapor": "0215993086",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN/KURANG TAGIH, ST AK REK BULAN FEB 2023 : 28470 ST AK ACMT : 28470, ST APP TGL 01/02/23 : 28502. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN TETAP BERKEBERATAN. REKENING FEB 23 BELUM DILUNASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EPI",
                    "waktu_lapor": "01/02/2023 09:50:17",
                    "waktu_recovery": "01/02/2023 10:13:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Kurang Tagih"
                },
                {
                    "no_laporan": "K5423020102196",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIQ FARHAN",
                    "alamat_pelapor": "JL RY HARMONI PR MUTIARA PURI HARMONI RUKO 5 NO 3 RT 16/14 KEL. SUKAMANAH KEC. RAJEG KAB TANGERANG // ACUANNYA DEKAT - ",
                    "no_telp_pelapor": "02150830000",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN PROSES PS DAYA L/10600 UNTUK KEPERLUAN GRAND OPENING UNTUK TGL 26 JANUARI 2023 - 1 FEBRUARI 2023 PUKUL 09:00 DGN NO REGISTER 5666029003187 NAMUN HINGGA SAAT INI BELUM REALISASI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWI_RAHAYU",
                    "waktu_lapor": "01/02/2023 09:50:25",
                    "waktu_recovery": "01/02/2023 10:40:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K5423020102197",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 541,
                    "nama_up3": "UP3 KARAWANG",
                    "id_ulp": 53482,
                    "nama_ulp": "ULP RENGASDENGKLOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nita",
                    "alamat_pelapor": "DN KEDUNG MUNDU No.0 RT.12 RW.3 KUTAWALUYA",
                    "no_telp_pelapor": "6285774634354",
                    "keterangan_pelapor": "isi token gagal terus padahal nomer sudah sesuai",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:50:29",
                    "waktu_recovery": "01/02/2023 10:31:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102199",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12300,
                    "nama_up3": "UP3 SIBOLGA",
                    "id_ulp": 12301,
                    "nama_ulp": "ULP SIBOLGA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAFITRIANi",
                    "alamat_pelapor": "jalan Padang Sidempuan desa hajoran ",
                    "no_telp_pelapor": "6281396659896",
                    "keterangan_pelapor": "mau masukkn token baru .kenapa sudah 5 hari tidak ada kabar ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:50:46",
                    "waktu_recovery": "01/02/2023 10:17:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102203",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 542,
                    "nama_up3": "UP3 MAJALAYA",
                    "id_ulp": 53532,
                    "nama_ulp": "ULP SOREANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajang dadang",
                    "alamat_pelapor": "PR JINGGA RESIDENCE D23 JL. No.",
                    "no_telp_pelapor": "6281321752792",
                    "keterangan_pelapor": "Mohon dibantu untuk pengelosan listrik mau dipakai hari ini.terima kasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:51:16",
                    "waktu_recovery": "01/02/2023 10:57:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K5423020102204",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31211,
                    "nama_ulp": "ULP BUNGKU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahmat Sbg",
                    "alamat_pelapor": "DS KEUREA, BELAKANG PUSKESMA No.",
                    "no_telp_pelapor": "6282292965613",
                    "keterangan_pelapor": "tengangan listrik naik turun lampu ruangan berkedip-kedip",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:51:21",
                    "waktu_recovery": "01/02/2023 10:09:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102205",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salehudin",
                    "alamat_pelapor": "PR D'TANJUNG RAYA RESIDENCE No.20 RT.17 RW.8",
                    "no_telp_pelapor": "6281299632581",
                    "keterangan_pelapor": "kwh keluar tulisan periksa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:51:21",
                    "waktu_recovery": "01/02/2023 09:55:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102207",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWA JUNIAWAN",
                    "alamat_pelapor": "JL BINTARA RY 17 NO 0 RT-2 / RW-13 KEL BINTARA  KEC BEKASI BARAT KOTA BEKASI JABAR // DEKAT SMPN 22 ",
                    "no_telp_pelapor": "0218859872",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RISKA_MEGAWATI",
                    "waktu_lapor": "01/02/2023 09:51:27",
                    "waktu_recovery": "01/02/2023 10:29:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102215",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12805,
                    "nama_ulp": "ULP DENAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "JAKA DWI SANDRIA Jaka",
                    "alamat_pelapor": "JL USMAN SIDDIK PSR IV No.",
                    "no_telp_pelapor": "6287869792517",
                    "keterangan_pelapor": "kenapa tagihan PLN bulanan saya membengkak jadi 2 juta untuk bln ini, yg sebelumnya setiap bulan kisaran 400-450 ribu, padahal saya tidak pernah menunggak sekalipun.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:52:29",
                    "waktu_recovery": "01/02/2023 10:15:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102216",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU BETI ",
                    "alamat_pelapor": "JL JENDRAL SUDIRMAN BLOK DHPIK-2 No. 11A  RT 0/RW 0, SALEMBARAN JATI, KOSAMBI, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "0215882943",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI TGL 26/01/23 PELANGGAN MELAKUKAN PROSES PB L/555.000 VA DENGAN NO AGENDA:566600512301267542 NO REGISTER:5666011286603  NAMUN BELUM DAPAT MELAKUKAN PEMBAYARAN DIKARENAKAN STATUS PADA AP2T NO REGISTER TSB PROSES PERMOHONAN BELUM DISAHKAN MANAGER. MOHON DIKONFIRMASI KEPADA PELANGGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.THENU",
                    "waktu_lapor": "01/02/2023 09:52:45",
                    "waktu_recovery": "01/02/2023 12:00:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020102220",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "SANI SURYONO",
                    "alamat_pelapor": "DN PODAGAN No. RT.1 RW.1",
                    "no_telp_pelapor": "6281232407991",
                    "keterangan_pelapor": "KESULITAN MELAKUKAN PEMBELIAN PULSA DI SEMUA TEMPAT PEMBELIAN MOHON BANTUANNYA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:53:11",
                    "waktu_recovery": "01/02/2023 09:55:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102225",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32111,
                    "nama_ulp": "ULP PANAKKUKANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "RANI WAHYUNI R, S.SOS",
                    "alamat_pelapor": "JL JL. BONTO BILA RAYA NO.78, BATUA, MANGGALA, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "082193962988",
                    "keterangan_pelapor": "3211112060388 TGL 23/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN \\nPENYAMBUNGAN. \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AYU_E.SM",
                    "waktu_lapor": "01/02/2023 09:53:21",
                    "waktu_recovery": "01/02/2023 20:08:14",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102228",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "mai",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:53:38",
                    "waktu_recovery": "01/02/2023 09:55:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102229",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17100,
                    "nama_ulp": "ULP KARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mia Rosa",
                    "alamat_pelapor": "JL HAYAM WURUK No.000 RT.0 RW.0 KEDAMAIAN",
                    "no_telp_pelapor": "6285269393794",
                    "keterangan_pelapor": "kwh eror,mcb off arus masih berjalan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:53:50",
                    "waktu_recovery": "01/02/2023 11:41:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102231",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17100,
                    "nama_ulp": "ULP KARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL HAYAM WURUK GG NITI ADAT No.0 RT.0 RW.0 KEDAMAIAN",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kwh rusak...ganti meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:53:58",
                    "waktu_recovery": "01/02/2023 11:41:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102236",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 316,
                    "nama_up3": "UP3 PONTIANAK",
                    "id_ulp": 21121,
                    "nama_ulp": "ULP KAKAP",
                    "idpel_nometer": "",
                    "nama_pelapor": "baharudin",
                    "alamat_pelapor": "Jl. Karya No.A9",
                    "no_telp_pelapor": "6281258110545",
                    "keterangan_pelapor": "sudah tgl 1 feb,,tp tidak bisa beli token listrik lg....tolong komfirmasi nya karna listrik yg ad sudah mau abis",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:54:17",
                    "waktu_recovery": "01/02/2023 10:32:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102239",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SONIA",
                    "alamat_pelapor": " JL. TANAH MERDEKA 1 BLOK 36 KONTRAKAN (PINTU F) RT 009 RW 004 KELURAHAN RAMBUTAN KEC. CIRACAS, KOTA JAKARTA TIMUR\\n\\n\\n",
                    "no_telp_pelapor": "0895389922573",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. (BELUM ADA) PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 102. (PTL TIDAK PADAM) 6019007559557484",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.JULIANA.LC",
                    "waktu_lapor": "01/02/2023 09:54:36",
                    "waktu_recovery": "01/02/2023 11:42:25",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100240",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53331,
                    "nama_ulp": "ULP SUMBER",
                    "idpel_nometer": "000000000000000007106202",
                    "nama_pelapor": "BP KUSNADI",
                    "alamat_pelapor": "JL RAYA NO.30 KEL.JAMBLANG KEC.JAMBALNAG KAB.CIREBON  /SBLH GEREJA",
                    "no_telp_pelapor": "081947182727",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN ANGKA COUNTER APP METER TIDAK BEROPERASI. STAND AKTUAL PERTGL 1/2/23 = 28390. PTL MENYALA. MOHON DILAKUKAN PENGECEKAN KE LOKASI DAN KOFNIRMASI PELANGGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.MARISA",
                    "waktu_lapor": "01/02/2023 09:54:37",
                    "waktu_recovery": "01/02/2023 11:13:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102241",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MISTAM",
                    "alamat_pelapor": "JL KARET KUBUR NO 21 RT 01 RW 06 KEL KARET TENGSIN KEC TANAH ABANG JAKPUS (DEPAN PET SHOP)",
                    "no_telp_pelapor": "081282208175",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM )",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FIKRI",
                    "waktu_lapor": "01/02/2023 09:54:52",
                    "waktu_recovery": "01/02/2023 10:53:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102243",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bambang firmanzah",
                    "alamat_pelapor": "DN PANTAI KLASEMAN No. RT.4 RW.2",
                    "no_telp_pelapor": "6281284714236",
                    "keterangan_pelapor": "kwh meter rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:54:53",
                    "waktu_recovery": "01/02/2023 09:56:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102245",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1406,
                    "nama_up3": "UP3 OGAN ILIR",
                    "id_ulp": 14920,
                    "nama_ulp": "ULP PRABUMULIH",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ilham Yp",
                    "alamat_pelapor": "DS 1 jungai",
                    "no_telp_pelapor": "6283800857685",
                    "keterangan_pelapor": "token tidak mau masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:55:04",
                    "waktu_recovery": "01/02/2023 10:44:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102247",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44140,
                    "nama_ulp": "ULP PRAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "ignaxius mahendra hary anggara",
                    "alamat_pelapor": "JL RAYA KUTA No. 5202042009",
                    "no_telp_pelapor": "6285333110342",
                    "keterangan_pelapor": "pemadaman listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:55:20",
                    "waktu_recovery": "01/02/2023 11:19:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102250",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31210,
                    "nama_ulp": "ULP PALU KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU ",
                    "alamat_pelapor": "JL G. BALE RT. 01/03 NO - KEL LOLU UTARA KEC PALU SELATAN KOTA PALU PROV SULAWESI TENGAH (DEKAT CAFE KOPI O )",
                    "no_telp_pelapor": "085255115201",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH TIDAK MENGETAHUI (PTL TIDAK PADAM)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVA_I",
                    "waktu_lapor": "01/02/2023 09:55:49",
                    "waktu_recovery": "01/02/2023 10:02:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5323020100241",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56140,
                    "nama_ulp": "ULP CIKANDE",
                    "idpel_nometer": "14022843487",
                    "nama_pelapor": "BPK GIN GIN GINANJAR ",
                    "alamat_pelapor": "JL KM ATIP NO 1 KP SINGAMERTA RT-1 RW-1 KEL SINGAMERTA  EKC CIRUAS KAB SERANG \\n",
                    "no_telp_pelapor": "081382595054",
                    "keterangan_pelapor": "STROOM MENJADI BOROS SETELAH ADA PERGANTIAN KWH METER, BIASANYA DALAM SATU MINGGU 150 - 200 RB, SAAT INI 50 RB UNTUK HARI. PELANGGAN INGIN DI LAKUKAN PENGECEKAN ULANG / 14460946560",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.IMEL",
                    "waktu_lapor": "01/02/2023 09:55:50",
                    "waktu_recovery": "01/02/2023 10:16:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020102251",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "",
                    "nama_pelapor": "alfin mulyana",
                    "alamat_pelapor": "JL H JUHRI No.33 RT.4 RW.8 MRY SEL",
                    "no_telp_pelapor": "6281386159690",
                    "keterangan_pelapor": "indikator terus menyala tidak berkedip seperti seharusnya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:55:53",
                    "waktu_recovery": "01/02/2023 11:45:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102254",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32600,
                    "nama_up3": "UP3 PALOPO",
                    "id_ulp": 32610,
                    "nama_ulp": "ULP SAWERIGADING",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muh. Abdi Madjid.S.Sod",
                    "alamat_pelapor": "jln.pongdimpin dpn mesjid istiqomah (toko Hilda)",
                    "no_telp_pelapor": "6285259828189",
                    "keterangan_pelapor": "nomor token tdk bisa masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:56:03",
                    "waktu_recovery": "01/02/2023 12:14:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102255",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arjuna",
                    "alamat_pelapor": "JL R HANAFIAH No.0 RT.1 RW.5 CIMAHPAR",
                    "no_telp_pelapor": "6281311952190",
                    "keterangan_pelapor": "Sejak Tanggal 30 Januari 2023 hingga saat ini saya tidak membeli token dengan keterangan selalu gagal, dan sejak tanggal 31 Januari 2023 listrik sudah padam\\nmohon bantuannya segera\\nterima kasih sebelumnya ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:56:12",
                    "waktu_recovery": "01/02/2023 10:31:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102263",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "PR CLUSTER SEVILLA BLK. BC No.05 BSD SERPON",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "nohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:56:47",
                    "waktu_recovery": "01/02/2023 09:59:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102266",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "KK PURI SENTOSA BLK G NO.1 KADEMANGAN",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:57:17",
                    "waktu_recovery": "01/02/2023 10:00:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102271",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad fauji",
                    "alamat_pelapor": "DN KRAJAN TLOGOARGO No. RT.1 RW.2",
                    "no_telp_pelapor": "6281226632123",
                    "keterangan_pelapor": "MCB lecek",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:57:32",
                    "waktu_recovery": "01/02/2023 10:02:53",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102272",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "roger",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:57:32",
                    "waktu_recovery": "01/02/2023 10:01:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102276",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-8 No.04 CISAUK",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:57:45",
                    "waktu_recovery": "01/02/2023 10:00:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102277",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51304,
                    "nama_ulp": "ULP SINGOSARI",
                    "idpel_nometer": "",
                    "nama_pelapor": "indria setiari",
                    "alamat_pelapor": "PR PERSADA BLOK C- No.002 RT. 0 RW. 0 KEMBANG",
                    "no_telp_pelapor": "6281373717125",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:57:50",
                    "waktu_recovery": "01/02/2023 10:16:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020102278",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAULANA WIJAYA",
                    "alamat_pelapor": "JL KP DONGKAL RT4/2 PDJ SERPONG RW.0",
                    "no_telp_pelapor": "6281254428754",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:58:04",
                    "waktu_recovery": "01/02/2023 10:00:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102279",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 329,
                    "nama_up3": "UP3 BALI UTARA",
                    "id_ulp": 55300,
                    "nama_ulp": "ULP SINGARAJA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ELING ",
                    "alamat_pelapor": "JL PELABUHAN SINGARAJA  NO - BR KP BUGIS KEL - KEC BULELENG KAB BULELENG ACUAN : WARUNG PABEAN DEKAT PURA SEGARA PALING BARAT ",
                    "no_telp_pelapor": "081936619777",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN . TGL 30/01/23 DILAKUKAN PERGANTIAN APP PERIKSA DENGAN NO LAPOR G5523013000202 .  SESUAI INFO PELANGGAN PADA ID METER LAMA YBS MASIH MEMILKI TOKEN PEMBELIAN TGL 29/01/23 ( 20063324706041986619 ) BELUM DIMASUKAN DAN INGIN DIKONVERSI KE ID METER BARU ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWIN.CSOI",
                    "waktu_lapor": "01/02/2023 09:58:14",
                    "waktu_recovery": "01/02/2023 10:08:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102280",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "11025441",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "CIMANGGU PERMAI 1 JL. PANATARAN N3 NO.11 KEL. KEDUNG BADAK KEC. TANAH SAREAL, BOGOR, JAWA BARAT. DEKET PUSKESMAS KEDUNG BADAK",
                    "no_telp_pelapor": "08999538524",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SESUAI INFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK SISA KWH 670.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHMADI.LC",
                    "waktu_lapor": "01/02/2023 09:58:20",
                    "waktu_recovery": "01/02/2023 10:51:53",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102282",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32900,
                    "nama_up3": "UP3 MAMUJU",
                    "id_ulp": 32950,
                    "nama_ulp": "ULP POLEWALI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hamida Mshfi",
                    "alamat_pelapor": "jln.kh.abd Wahid hasyim",
                    "no_telp_pelapor": "6281354910020",
                    "keterangan_pelapor": "instalasi konslet",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:58:16",
                    "waktu_recovery": "01/02/2023 10:11:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Instalasi / Wiring  tidak berfungsi"
                },
                {
                    "no_laporan": "K5423020102283",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAHABATJAKARTA",
                    "alamat_pelapor": "Stasiun Jln. Nyi Raja Permas",
                    "no_telp_pelapor": "6281210701126",
                    "keterangan_pelapor": "NO AGENDA 538319912301199708\\nMOHON PERCEPATAN PASANG BARU ATAS NAMA CFC ST KA BOGOR..KARNA HARI RABU 1 FEBRUARI 2023 GERAI TERSEBUT MAU GRAND OPENING *5 MOHON DAPAT PRIORITAS INVESTASI KAMI DI KOTA BOGOR TSB TKSH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:58:28",
                    "waktu_recovery": "01/02/2023 11:54:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102288",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "265736",
                    "nama_pelapor": "BP MAHENDRA ",
                    "alamat_pelapor": "JL DAYUNG IA NO 11 RT 01/06 KEL KELAPA DUA KEC KELAPA DUA KAB TANGGERANG ",
                    "no_telp_pelapor": "08129359062",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI NAMA BASRIZAL MENJADI  MAHENDRA JAYA DAN PEMOHON SEBAGAI PEMILIK PERSIL BARU .SESUAI INFO PELANGGAN YBS MENGINGNKAAN DI WA TERLEBIH DAHUU SEBELUM REALISASI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EVI_KURNIASIH",
                    "waktu_lapor": "01/02/2023 09:59:26",
                    "waktu_recovery": "01/02/2023 10:15:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Ubah Nama"
                },
                {
                    "no_laporan": "K5423020102294",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lukman hadi",
                    "alamat_pelapor": "DN BANDARAN No.0 RT.21 RW.4",
                    "no_telp_pelapor": "6282531234987",
                    "keterangan_pelapor": "kwh meter los",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:59:33",
                    "waktu_recovery": "01/02/2023 10:03:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102295",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Nurlegowo",
                    "alamat_pelapor": "Jl. Kp. Rw. Kalong No.36",
                    "no_telp_pelapor": "6285775459209",
                    "keterangan_pelapor": "tidak bisa top up",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:59:35",
                    "waktu_recovery": "01/02/2023 13:27:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020102297",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRASMONO",
                    "alamat_pelapor": "JL RAYA KOTAANYAR No.0 RT.24 RW.7",
                    "no_telp_pelapor": "6285236142411",
                    "keterangan_pelapor": "mohon bantuannya pengecekan ke lokasi dikarenakan padam dari semalam sampai sekarang",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:59:42",
                    "waktu_recovery": "01/02/2023 10:03:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102298",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12002,
                    "nama_ulp": "ULP MEDAN BARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rotua Tinambunan",
                    "alamat_pelapor": "Jl. Bunga Kantil 18 No.4",
                    "no_telp_pelapor": "6281373518449",
                    "keterangan_pelapor": "Selamat pagi pak/Bu . Saya mau bertanya terkait dengan tarif listrik kami yang selalu melambung tinggi dan tidak sesuai dengan STAN meter  Itu kenapa ya ? Sementara pemakaian kami di rumah yang selalu di hidup itu cuman kulkas . Lampu , kipas dan dispenser dipakai saat dibutuh kan aja, dan sedari bulan 12 ke bulan 1 juga rumah ini jarang di tempati .  Berikut tarif listrik kami yang selalu naik , padahal yang tinggal disini anak kost .Mohon arahan nya pak buk , terimakasih ¿",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:59:43",
                    "waktu_recovery": "01/02/2023 10:36:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K5423020102300",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariq Farhan",
                    "alamat_pelapor": "PR M.P.H RUKO 5 No.3",
                    "no_telp_pelapor": "6289624959444",
                    "keterangan_pelapor": "Saya pengajuan, daya sementara  no regist 5666029003187 untuk pemasangan dari tanggal 26 Januari sampai dengan 01 Februari belum ada\\npemasangan, ini gimana kita udah bayar tapi ko ngga ada\\npemasangan sampe hari berakhirnya/hari ini, saya gamau,\\npokoknya harus ada pergantian hari pasang sementara saya\\nuntuk beberapa hari kedepan sesuai dengan permohonan\\nsebelumnya g belum ter realisasi sampai sekarang.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 09:59:46",
                    "waktu_recovery": "01/02/2023 10:40:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020100409",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51453,
                    "nama_ulp": "ULP JOMBANG",
                    "idpel_nometer": "001012332",
                    "nama_pelapor": "BP HERI ",
                    "alamat_pelapor": "JL R.E. MARTADINATA NO 5 GG 3  RT4 RW9 KEL KEPATIHAN KEC JOMBANG KAB JOMBANG / DEKAT TOKO SARJANA ",
                    "no_telp_pelapor": "081233330608",
                    "keterangan_pelapor": "PTL MENYALA , NOMOR METER 14369796819 , SISA PULSA 1500KWH , TIDAK BISA BELI TOKEN KARENA SEBELUMNYA DIKENAKAN PEMBATASAN PEMBELIAN TOKEN DALAM 1 BULAN, NAMUN SAAT INI TGL 01/02/2023 SUDAH BELI TOKEN KEMBALI VIA SHOPEE , DANA , MBANKING BCA, NAMUN TETAP TIDAK BISA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SHALLYS",
                    "waktu_lapor": "01/02/2023 10:00:15",
                    "waktu_recovery": "02/02/2023 05:13:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020102303",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CIPUTRA",
                    "alamat_pelapor": "JL KALIBARU BARAT NO 37A RT16/RW01 KEL BUNGUR KEC SENEN JAKPUS . ACUAN LOKASI SETEMPAT TOKO PRAPATAN /SEBELAH TOKO MITRA 2/KANTOR RW 01 ",
                    "no_telp_pelapor": "02121479004",
                    "keterangan_pelapor": "MOHON PERIKSA JARINGAN KELISTIRKAN .SESUAI INFO PELANGGAN PADA SAAT HUJAN AIR MENGALIR MELALUI KABEL SR HAMPIR MENGENAI APP . YBS KWATIR MEMBAHAYAKAN \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURYATI",
                    "waktu_lapor": "01/02/2023 10:00:29",
                    "waktu_recovery": "01/02/2023 10:41:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020102304",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Harsono",
                    "alamat_pelapor": "KP CIJINGGA No.0 RT.003 RW.02 SERANG",
                    "no_telp_pelapor": "6285158989830",
                    "keterangan_pelapor": "utk bayar via online tidak bisa infonya diblokir masalahnya dimana ya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:00:24",
                    "waktu_recovery": "01/02/2023 10:36:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102306",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 20,
                    "nama_up3": "UP3 KRAMAT JATI",
                    "id_ulp": 54710,
                    "nama_ulp": "UP3 KRAMAT JATI",
                    "idpel_nometer": "10119",
                    "nama_pelapor": "BP ROSID",
                    "alamat_pelapor": "JL KOBER RT 7/2 NO 61 KEL BALEKAMBANG KEC KRAMAT JATI JAKTIM ",
                    "no_telp_pelapor": "0218009534",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 25/01/23 PELANGGAN MENGAJUKAN PROSES MIGRASI DENGAN NO REG 5471017066724. YBS MENGINGINKAN INFORMASI SISA PEMAKAIAN (UJL)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "01/02/2023 10:00:36",
                    "waktu_recovery": "01/02/2023 15:17:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020102309",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "win",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:01:01",
                    "waktu_recovery": "01/02/2023 10:03:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102313",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibu  Hairun_nisa",
                    "alamat_pelapor": "BENDUNG UTARA DESA KILANG KECAMATAN MONTONG GADING KAB LOTIM ",
                    "no_telp_pelapor": "081805415802",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.PTL TIDAK PADAM.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.BESTARI.SM",
                    "waktu_lapor": "01/02/2023 10:01:33",
                    "waktu_recovery": "01/02/2023 11:25:52",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102323",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rudi stiawan",
                    "alamat_pelapor": "DN PAKES GONDOSULI No. RT.1 RW.5",
                    "no_telp_pelapor": "62823584612347",
                    "keterangan_pelapor": "kwh padam dari semalam",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:02:34",
                    "waktu_recovery": "01/02/2023 10:04:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102332",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53701,
                    "nama_ulp": "ULP TAMBUN",
                    "idpel_nometer": "14022275169",
                    "nama_pelapor": "BP ROHMAN",
                    "alamat_pelapor": "PERUM BEKASI GRIYA PRATAMA JL KAMBOJA 1 BLOK D10 NO.8 RT004 RW34 KEL SUMBER JAYA KEC TAMBUN SELATAN. DEKAT SDIT MUTIARA HIKMAH ",
                    "no_telp_pelapor": "081399985213",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN DENGAN NO METER 14022275169 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN , DATA PADA P2APST DIL PREPAID. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RATNA_N.CSOI",
                    "waktu_lapor": "01/02/2023 10:03:40",
                    "waktu_recovery": "01/02/2023 10:44:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102334",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53872,
                    "nama_ulp": "ULP CIBINONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Fauzi",
                    "alamat_pelapor": "KP SIDAMUKTI No.0 RT.002 RW.01 VL PERTIWI",
                    "no_telp_pelapor": "6289667366932",
                    "keterangan_pelapor": "Pagi, Saya Fauzi admin PIC Listrik toko Indomaret cab.Bogor 2. Mau tanya perihal tagihan listrik toko kami dengan ID pelanggan 538720326597 dibulan sebelumnya tagihan ID tersebut di angka 7.7jt tapi di bulan ini hanya 2.7jt, itu kenapa bisa turun sangat drastis ya? mohon dibantu konfirmasinya ke wa saya di 089667366932. Terima kasih.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:03:47",
                    "waktu_recovery": "01/02/2023 11:52:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102335",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22150,
                    "nama_ulp": "ULP MARABAHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riskawati",
                    "alamat_pelapor": "DS ANJIR PASAR LAMA No.0 RT. RW.",
                    "no_telp_pelapor": "6285822203973",
                    "keterangan_pelapor": "tidak bisa mengisi saldo",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:03:58",
                    "waktu_recovery": "01/02/2023 12:09:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020102336",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURATMAN",
                    "alamat_pelapor": "PRUMAHAN BUGEL MAS JL PLATINA 2 BLOK B2 NO 14  RT 3 RW 3 KEL BUGEL KEC KARAWACI. KOTA TANGERANG. ACUAN: -",
                    "no_telp_pelapor": "081296739607",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR MELALUI PLN 123, DIKARENAKAN SETEMPAT SEDANG RENOVASI BANGUNAN. PEMOHON SEBAGAI PEMILIK BANGUNAN. PELANGGAN PERNAH DI NO K5423013002144, STATUS SELESAI , BELUM ADA KONFIRMASI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURASIYAH.CSOI",
                    "waktu_lapor": "01/02/2023 10:04:09",
                    "waktu_recovery": "01/02/2023 12:19:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020102338",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12002,
                    "nama_ulp": "ULP MEDAN BARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur hikmah",
                    "alamat_pelapor": "JL JL. GATOT SUBROTO NO.305 HALAMAN RUMAH M No.",
                    "no_telp_pelapor": "6282361593626",
                    "keterangan_pelapor": "mohonn untuk segera dilaksanakan penyambungan sementaranya (multiguna)\\nuntuk pekerjaan kami hari ini terimakasih\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:04:16",
                    "waktu_recovery": "01/02/2023 10:36:40",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K5423020102341",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "remaki",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:04:33",
                    "waktu_recovery": "01/02/2023 10:05:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102345",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JUNAEDI",
                    "alamat_pelapor": "PR PERMATA TGR BLK AC 02 No. 22 , KEL GELAM JAYA, KEC PASAR KEMIS, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "08128789679",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 27/01/23 PELANGGAN DATANG KE APL SETEMPAT UNTUK MENGAJUKAN PROSES PD (B2 / 13200 - B1T / 2200) DENGAN NO REG 5666017083810. PEMBAYARAN TELAH DILAKUKAN TANGGAL 27/01/23. SESUAI INFO PELANGGAN, PETUGAS MENGHUBUNGI DAN DIINFORMASIKAN AKAN DITINDAKLANJUTI TGL 27/01/23 SORE HARI. PELANGGAN MEMINTA INFORMASI DAN TINDAKLANJUT TERKAIT PROSES TSB (YBS TIDAK BERADA DILOKASI DAN TIDAK MENGETAHUI APAKAH SUDAH DILAKUKAN REALISASI ATAU BELUM). TERKAIT K5423013003033 BELUM ADA TINDAKLANJUT HINGGA SAAT INI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AL_MIRA",
                    "waktu_lapor": "01/02/2023 10:04:57",
                    "waktu_recovery": "01/02/2023 10:42:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5523020100275",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ZULKIFLI",
                    "alamat_pelapor": "JL ALFALAH 2 NO 27 KP KECIL RT 2 RW 08 KEL SUKABUMI SELATAN KEC KEBON JERUK JAKARTA BARAT ",
                    "no_telp_pelapor": "085893821397",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR, DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ASTARI",
                    "waktu_lapor": "01/02/2023 10:04:58",
                    "waktu_recovery": "01/02/2023 10:55:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020102346",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jusuf mansur",
                    "alamat_pelapor": "DN ASEMBAGUS KRAKSAAN No. RT.4 RW.3",
                    "no_telp_pelapor": "62812854328284",
                    "keterangan_pelapor": "kwh keluar periksa terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:04:53",
                    "waktu_recovery": "01/02/2023 10:07:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102347",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51303,
                    "nama_ulp": "ULP BATU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:04:57",
                    "waktu_recovery": "01/02/2023 11:09:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020102351",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12805,
                    "nama_ulp": "ULP DENAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvia",
                    "alamat_pelapor": "JL MAKMUR DS.SAMB.TIMUR",
                    "no_telp_pelapor": "6289523666760",
                    "keterangan_pelapor": "saya tidak memakai apa apa tapi kenapa biaya listrik saya meledak sampai 600rb yg biasanya cuma 50rban. tolong konfirmasinya¿",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:05:28",
                    "waktu_recovery": "01/02/2023 11:30:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102359",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53589,
                    "nama_ulp": "ULP LEMBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Asep Permana",
                    "alamat_pelapor": "kp.ciwangun RT04 RW 15",
                    "no_telp_pelapor": "6281394365656",
                    "keterangan_pelapor": "isi token gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:06:11",
                    "waktu_recovery": "01/02/2023 10:47:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102360",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51720,
                    "nama_ulp": "ULP SAMPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bahr Uddin",
                    "alamat_pelapor": "DN PAKA'AN BANJAR BILLA No.0 RT.00 RW.00 BJ.BILLA",
                    "no_telp_pelapor": "6283851304379",
                    "keterangan_pelapor": "ketika token dimasukin laporannya gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:06:12",
                    "waktu_recovery": "01/02/2023 10:37:13",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020102365",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK PURI SENTOSA BLK G NO.4 KADEMANGAN",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:06:45",
                    "waktu_recovery": "01/02/2023 10:10:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5523020100279",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "280968",
                    "nama_pelapor": "BP HAJI NIMIN ",
                    "alamat_pelapor": "JL SABENI NO 1D  RT-7 / RW-7 KEL KALISARI KEC PASAREBO KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "081818481995",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 . BERIKUT BK DAN REKENING TELAH DILUNASI VIA BANK MANDIRI  . PTL MINTA SEGERA DISAMBUNG\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.AYU_NUGRAHA",
                    "waktu_lapor": "01/02/2023 10:07:05",
                    "waktu_recovery": "01/02/2023 11:43:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020102371",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "PR CLUSTER THOMSON UTARA 1 No.07 GADING SER",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:07:11",
                    "waktu_recovery": "01/02/2023 10:10:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102374",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "yota",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:07:28",
                    "waktu_recovery": "01/02/2023 10:08:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102378",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 317,
                    "nama_up3": "UP3 SINGKAWANG",
                    "id_ulp": 21220,
                    "nama_ulp": "ULP SAMBAS",
                    "idpel_nometer": "",
                    "nama_pelapor": "NAWAWI",
                    "alamat_pelapor": "JL SEPANDAN, SEPADU, TELUK KERAMAT, KAB. SAMBAS, KALIMANTAN BARAT",
                    "no_telp_pelapor": "085245406292",
                    "keterangan_pelapor": "Permasalahan : TGL 26/12/2022 PROSES PB (R1MT/900 VA) DENGAN KODE REGISTRASI 2122012031837. TGL 26/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PENGESAHAN PDL DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA REALISASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.LINTANG.SM",
                    "waktu_lapor": "01/02/2023 10:07:59",
                    "waktu_recovery": "01/02/2023 11:14:12",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102380",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK SERPONG GARDEN GREEN PARK BLK C-5 No.08 CISAUK",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:08:04",
                    "waktu_recovery": "01/02/2023 10:10:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102381",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU LILIS",
                    "alamat_pelapor": "JL CEMPAKA WARNA NO.19 RT-16 RW-4 KEL. CEMPAKA PUTIH TIMUR KEC. CEMPAKA PUTIH JAKARTA PUSAT (BELAKANG KANTOR POS/DEKAT GEDUNG PERTAMINA)",
                    "no_telp_pelapor": "085218585146",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PERGANTIAN APP TUA. PELANGGAN MENGAKU SEBAGAI YANG DIBERI KUASA. SESUAI INFO PELANGGAN TETANGGA SUDAH DILAKUKAN PERGANTIAN APP TUA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_lapor": "01/02/2023 10:08:18",
                    "waktu_recovery": "01/02/2023 13:00:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102383",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MERIYANTI",
                    "alamat_pelapor": "KK TATAKA PURI BLK J5 No.63 CURUG",
                    "no_telp_pelapor": "6287756642134",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:08:24",
                    "waktu_recovery": "01/02/2023 10:11:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102390",
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 111,
                    "nama_up3": "UP3 BANDA ACEH",
                    "id_ulp": 11115,
                    "nama_ulp": "ULP SYIAH KUALA",
                    "idpel_nometer": "",
                    "nama_pelapor": "inas ghina",
                    "alamat_pelapor": "JL GABUS No.14 Ds.LAM RT.0 RW.0",
                    "no_telp_pelapor": "6281272957848",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:08:43",
                    "waktu_recovery": "01/02/2023 11:07:22",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102391",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAENAL",
                    "alamat_pelapor": "JL PERTANIAN RAYA  GANG MADR ALHUSNA RT2/4  NO 83 KEL. LEBAK BULIS KEC. CILANDAK JAKSEL MASUK ",
                    "no_telp_pelapor": "082110056848",
                    "keterangan_pelapor": "31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANINGSIH",
                    "waktu_lapor": "01/02/2023 10:08:54",
                    "waktu_recovery": "01/02/2023 14:24:25",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K5423020102394",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WISNU",
                    "alamat_pelapor": " NUSA HARAPAN PERMAI, CLUSTER 2, BLOK IV, NO. 5, KEC. TAMALANREA, KOTA MAKASSAR, SULAWESI SELATAN",
                    "no_telp_pelapor": "085656379052 ",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SESUAI INFO PELANGGAN BELUM DILAKUKAN PENGATURAN PADA KWH METER. SISA KWH SAAT INI 10,93",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WELINDA.LC",
                    "waktu_lapor": "01/02/2023 10:09:05",
                    "waktu_recovery": "01/02/2023 10:22:15",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020102395",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdul hanani'",
                    "alamat_pelapor": "kp pasirandu rt o9 re o6",
                    "no_telp_pelapor": "6282121810786",
                    "keterangan_pelapor": "kwh mcb lemah",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:09:23",
                    "waktu_recovery": "01/02/2023 10:41:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102398",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 548,
                    "nama_up3": "UP3 INDRAMAYU",
                    "id_ulp": 53404,
                    "nama_ulp": "ULP CIKEDUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ervian Arizal",
                    "alamat_pelapor": "DS CIKEDUNG LOR CIKEDUNG No. RT.3 RW.6 CIKEDUNG",
                    "no_telp_pelapor": "6281546703371",
                    "keterangan_pelapor": "Kwh rusak tidak bisa input token yang sudah di beli",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:09:45",
                    "waktu_recovery": "01/02/2023 13:38:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102402",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "sinta",
                    "alamat_pelapor": "JL PERGUDANGAN AKSES KEBOMAS BLOK E No.35 RT.0 RW.0 KEBOMAS",
                    "no_telp_pelapor": "6283830618732",
                    "keterangan_pelapor": "pembayaran sdh terproses sejak tgl 25 januari 2023. hingga hari ini blm ada pemasangan. mohon informasinya untuk kapan akan terpasang milik kami.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:10:06",
                    "waktu_recovery": "01/02/2023 13:38:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102409",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51455,
                    "nama_ulp": "ULP PLOSO",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syamsul hidayat",
                    "alamat_pelapor": "Jl. Raya Bangsri No.42",
                    "no_telp_pelapor": "6285546333312",
                    "keterangan_pelapor": "Token gagal mengisi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:10:46",
                    "waktu_recovery": "01/02/2023 10:38:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102410",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 316,
                    "nama_up3": "UP3 PONTIANAK",
                    "id_ulp": 21110,
                    "nama_ulp": "ULP MEMPAWAH",
                    "idpel_nometer": "",
                    "nama_pelapor": "dini sudarmi",
                    "alamat_pelapor": "jlan pancasila rt 03 rw 06",
                    "no_telp_pelapor": "6289525892337",
                    "keterangan_pelapor": "tidak bisa mengisi voucher listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:10:49",
                    "waktu_recovery": "01/02/2023 11:08:22",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5123020100435",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DERI",
                    "alamat_pelapor": "PR GRAHA CINERE 2 /  JL CINERE COUNTRY 2 BLOK  P3 NO.2 RT 04 RW.13 KEL LIMO KEC LIMO KOTA DEPOK  ( DEKAT MASJID AL IKHSAN  ) ",
                    "no_telp_pelapor": "081317132523",
                    "keterangan_pelapor": "TANGGAL  \\\" TDK DIKETAHUI \\\" PTL 543200650308 MSH DIPUTUS SEMENTARA DAN TANGGAL 28/12/2022  TAGIHAN BULAN 12/2022 BESERTA BK TELAH DILUNASI  DAN REK  01/2023 SDH DILUNASI 04/01/2023 VIA M BANKING . PTL MINTA DISAMBUNG KEMBALI .\\\" PELANGGAN PERNAH LAPOR DENGAN NO LAPOR K5423011902407 / K5123010200676  , STATUS LAPORAN SELESAI NAMUN BELUM ADA TINDAK LANJUT.  TERIMAKASIH  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.ADHISTY",
                    "waktu_lapor": "01/02/2023 10:11:04",
                    "waktu_recovery": "01/02/2023 14:15:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K5423020102411",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12100,
                    "nama_up3": "UP3 PEMATANG SIANTAR",
                    "id_ulp": 12111,
                    "nama_ulp": "ULP KISARAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rian",
                    "alamat_pelapor": "JL BY PASS",
                    "no_telp_pelapor": "6282160297429",
                    "keterangan_pelapor": "isi pulsa tidak bisa,kami lapor PLN kata kata petugas PLN Kepala lampu mau diganti,lokasi  rumah belakang hotel mawar sebela Pagar kuning 8 rumah dari jl besar,petugas yg semalam itu Marga hutabarat.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:10:58",
                    "waktu_recovery": "01/02/2023 12:01:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102412",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA",
                    "alamat_pelapor": "JL PONDOK LABU 1 B NO 33 A RT 7/8 KEL  PONDOK LABU KEC CILANDAK BARAT JAKARTA SELATAN  DEKAT SMP PGRI 12 ",
                    "no_telp_pelapor": "0217505583",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES PEMINDAHAN KABEL DIKARENAKAN ADA RENOVASI DENGAN ID PEL 543201235753. PEMOHON SEBAGAI YANG DIKUASAKAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DEWI_P",
                    "waktu_lapor": "01/02/2023 10:11:08",
                    "waktu_recovery": "01/02/2023 14:13:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102414",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 316,
                    "nama_up3": "UP3 PONTIANAK",
                    "id_ulp": 21120,
                    "nama_ulp": "ULP RASAU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris adi irawan",
                    "alamat_pelapor": "komplek kurnia asri D25 parit keramat kuala dua",
                    "no_telp_pelapor": "6285326845792",
                    "keterangan_pelapor": "listrik dirumah tiba tiba mati",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:11:07",
                    "waktu_recovery": "01/02/2023 11:12:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102418",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53559,
                    "nama_ulp": "ULP BANDUNG UTARA",
                    "idpel_nometer": "000000000000000000656603",
                    "nama_pelapor": "BPK SUKUR",
                    "alamat_pelapor": "JL SARIMANAH 1 KK KOMPL SARIJADI BLOK 14 NO 64 RT 2/5 KEL SARIJADI KEC SUKASARI KOTA BANDUNG SEBERANG GERI SALON",
                    "no_telp_pelapor": "08987890572",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 25.93 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_lapor": "01/02/2023 10:11:19",
                    "waktu_recovery": "01/02/2023 10:28:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102421",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 143,
                    "nama_up3": "UP3 BOJONEGORO",
                    "id_ulp": 51803,
                    "nama_ulp": "ULP LAMONGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aris Rizal Fatoni",
                    "alamat_pelapor": "KP GRAHA INDAH BLK BI No.29 RT.0 RW.0 TMBK RGDNG",
                    "no_telp_pelapor": "6281287586988",
                    "keterangan_pelapor": "listrik rumah padam kwh meter tombol keypad rusak, lama tidak dipakai karena dulunya kosong. saat ini mau direnovasi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:11:48",
                    "waktu_recovery": "01/02/2023 10:46:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102430",
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 116,
                    "nama_up3": "UP3 SIGLI",
                    "id_ulp": 11660,
                    "nama_ulp": "ULP SIGLI",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD FAUZAN",
                    "alamat_pelapor": "DS MEE HAGU BAMBI RT.0 RW.0",
                    "no_telp_pelapor": "6282225009439",
                    "keterangan_pelapor": "listrik padam, terbakar ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:12:34",
                    "waktu_recovery": "01/02/2023 10:31:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102433",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "ryujin",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:12:36",
                    "waktu_recovery": "01/02/2023 10:14:01",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5523020100296",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DENI",
                    "alamat_pelapor": "JL H DAHLAN JATI TANJAKAN  KP. TANAH SEBELAH RT. 021/004, KEDUNG DALEM, MAUK, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "087877018441",
                    "keterangan_pelapor": "\\\"PELANGGAN PENDAFTARAN PB (B2/16.500VA)\\nKODE PEMBAYARAN / KODE BOOKING/NO AGENDA : 5666011286073\\nBP LUNAS PADA TGL (24/1/2023), PELANGGAN SUDAH  MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI : UPDATE LAP. 1 PUKUL 11:14AM PB BELUM ADA REALISASI HINGGA SAAT INI (CC.32.HARTATI)\\n\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ERNA",
                    "waktu_lapor": "01/02/2023 10:12:51",
                    "waktu_recovery": "01/02/2023 10:22:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102436",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "879237",
                    "nama_pelapor": "IBU ANITA",
                    "alamat_pelapor": "JL MG BESAR 4S DALAM  RT13/06 NO.200 KEC TAMAN SARI KEL TAMAN SARI JAKARTA BARAT ",
                    "no_telp_pelapor": "02126056507",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN BERMAKSUD MENGAJUKAN PROSES PD  DAYA (1300 - 2200) NAMUN PADA DATA P2T KAB DAN KOTA TIDAK SESUAI. PEMOHON SELAKU PEMILIK PERSIL TERSEBUT ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WAHYU_P",
                    "waktu_lapor": "01/02/2023 10:13:02",
                    "waktu_recovery": "01/02/2023 12:01:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020102437",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "ajum hermansyah",
                    "alamat_pelapor": "Jl. Warung Ampel No.18",
                    "no_telp_pelapor": "6285774774832",
                    "keterangan_pelapor": "ada masalah token tida bisa di isi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:13:16",
                    "waktu_recovery": "01/02/2023 10:44:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102442",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESTI",
                    "alamat_pelapor": "JL CIKINI IV NO.20 RT.15/RW.5 KEL CIKINI KEC MENTENG JAKPUS ACUAN NASI UDUK GONDANGDIA",
                    "no_telp_pelapor": "02131902413",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PROSES GESER APP DIPERSIL TSB.\\nKET : SESUAI INFO PELANGGAN DIKARENAKAN AKAN MELAKUKAN RENOVASI BANGUNAN PEMOHON SEBAGAI DIBERI KUASA PERSIL.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURNOVIANA",
                    "waktu_lapor": "01/02/2023 10:13:56",
                    "waktu_recovery": "01/02/2023 11:54:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102443",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53589,
                    "nama_ulp": "ULP LEMBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RADEA ",
                    "alamat_pelapor": "KP CIHIDEUNG GUDANG RT-1 / RW-4 JL RAYA LEMBANG KM 12.7 DESA GUDANG CIHIDEUNG KEC LEMBANG KAB BANDUNG BARAT ( SETEMPAT ALFAMART GUDANG KAHURIPAN)",
                    "no_telp_pelapor": "081294659207",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43.SISA KWH: 919.69 ( NO TOKEN: 5508 9513 7559 5837 4160 )",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUTIA",
                    "waktu_lapor": "01/02/2023 10:14:05",
                    "waktu_recovery": "01/02/2023 10:47:25",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102446",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18140,
                    "nama_ulp": "ULP PANAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "DHIAN FARMARINI",
                    "alamat_pelapor": "JL T TAMBUSAI/PERTOKOAN PANAM",
                    "no_telp_pelapor": "6281270099250",
                    "keterangan_pelapor": "kwh meter mati, dan tidak bisa melakukan pengisian token ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:14:20",
                    "waktu_recovery": "01/02/2023 10:56:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102447",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARYANTO ",
                    "alamat_pelapor": "JL LAYAR PERMAI I NO15A RT 10 RW 7 KEL KAPUK MUARA KEC PENJARINGAN JAKUT ACUAN DEKAT RS PIK ",
                    "no_telp_pelapor": "081808384854",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101453, MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 56701410237 MEMBELI TOKEN SEBESAR RP. 500.000,- NAMUN SAAT DIINPUT KE APP, KWH TIDAK BERTAMBAH. PTL TIDAK PADAM. SISA 37 KWH. NO TOKEN 14389617308562054462",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DARTI",
                    "waktu_lapor": "01/02/2023 10:14:34",
                    "waktu_recovery": "01/02/2023 12:02:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Token sudah dimasukan, namun Kwh tidak bertambah"
                },
                {
                    "no_laporan": "K5423020102448",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12100,
                    "nama_up3": "UP3 PEMATANG SIANTAR",
                    "id_ulp": 12101,
                    "nama_ulp": "ULP SIANTAR KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rido PahotanTua Manik",
                    "alamat_pelapor": "JL MERPATI NO.12",
                    "no_telp_pelapor": "6282370916562",
                    "keterangan_pelapor": "Terdapat kabel melintang dan menyentuh atap rumah, kondisi ini membahayakan karena kabel bersentuhan dengan atap seng",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:14:32",
                    "waktu_recovery": "01/02/2023 10:27:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102449",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "No.142 RT 02 RW 11 kp Sindang Sari Kel tanah baru kec Bogor utara kota Bogor jw barat",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "isi token selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:14:32",
                    "waktu_recovery": "01/02/2023 10:54:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102453",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 543,
                    "nama_up3": "UP3 PURWAKARTA",
                    "id_ulp": 53411,
                    "nama_ulp": "ULP PAMANUKAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "nenk nonk",
                    "alamat_pelapor": "kp gambar jln bojong gambar",
                    "no_telp_pelapor": "6281318568151",
                    "keterangan_pelapor": "saya gak bisa isi token listrik,transaksi nya gagal.tanya kesana kesini kata nya itu udah sampai batas/limit pemakaian,kata nya bisa di isi lagi tgl 1,dan skrg tanggal 1 februari.jam berapa kira2 saya bisa isi/beli token lagi?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:15:01",
                    "waktu_recovery": "01/02/2023 10:52:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100269",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53589,
                    "nama_ulp": "ULP LEMBANG",
                    "idpel_nometer": "000000000000000000392013",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "JL TANGKUBAN PERAHU RT/RW 1/6 KEL.CIKOLE KEC.LEMBANG KAB.BDG BARAT",
                    "no_telp_pelapor": "081223747062",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT NO STROOM TERTERA GAGAL. SISA 976.47 KWH. VKRN 43",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.MARISA",
                    "waktu_lapor": "01/02/2023 10:15:13",
                    "waktu_recovery": "01/02/2023 10:52:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102455",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BAMBANG SUKOCO",
                    "alamat_pelapor": "JL SIROJUL MUNIR RT 02 RW 06 NANGGEWER MEKA, NANGGEWER MEKAR, CIBINONG, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081318928879",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 03/01/2023 PEMBAYARAN PROSES PB DENGAN NO KODE BOOKING REGIS 5382112142071 DAN AGENDA 538219912301037322 . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AGUSTINUS",
                    "waktu_lapor": "01/02/2023 10:15:24",
                    "waktu_recovery": "01/02/2023 10:32:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102456",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "yatora",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:15:19",
                    "waktu_recovery": "01/02/2023 10:16:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020100551",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ROBIN",
                    "alamat_pelapor": "TOWN HOUSE EMERALD NO 69. BUKIT GOLF MEDITERANIA. PANTAI INDAH KAPUK. KEL.- KEC. PENJARINGAN JAKARTA UTARA >> BELAKANG MALL PIK AVENUE",
                    "no_telp_pelapor": "628161320157",
                    "keterangan_pelapor": "TGL 08/01/2023 PELAPORAN PELANGGAN MELALUI CC 123 DENGAN NOMOR LAPOR G5423010820703 PERIHAL MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA (GAGAL). PTL (TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 08/01/2022 SEBESAR RP. 500.000,- DENGAN NOMOR TOKEN 33787801799605671564 DAN SISA KWH 5.27, PERBAIKAN DILAKUKAN OLEH PETUGAS PLN DENGAN CARA SAMBUNG LANGSUNG. MOHON AGAR APP/MCB DAPAT DIPASANG SESUAI KETENTUAN.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FERLY",
                    "waktu_lapor": "01/02/2023 10:15:42",
                    "waktu_recovery": "01/02/2023 11:59:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020102465",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "PR GRIYA GARUDA PERMAI BLOK D13 NO.1 KEL SUKAMANAH KEC JONGGOL KAB BOGOR, BELAKANG PASAR CIBARUSA",
                    "no_telp_pelapor": "02122182606",
                    "keterangan_pelapor": "TGL 09/01/23 PENANGANAN GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON AGAR PENANGANAN DAPAT DITANGANI SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "01/02/2023 10:15:50",
                    "waktu_recovery": "01/02/2023 10:36:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020102466",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53311,
                    "nama_ulp": "ULP CIREBON KOTA",
                    "idpel_nometer": "000000000000000U-0619990",
                    "nama_pelapor": "IBU NURUL",
                    "alamat_pelapor": "PR TAMAN KAPUK PERMAI BLOK B NO 33 JL KAPUK 2 KEL KEDAUNG KEC DAUNG KAB CIREBON. 45153",
                    "no_telp_pelapor": "081224000371",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23= 18311. STAND AWAL REK FEB 23= 17766. TGL 01/02/23= 16424. SETEMPAT TIDAK BERPENGHUNI SEJAK BULAN OKTOBER 22. PAGAR TIDAK DIKUNCI. REK BELUM DILUNASI. MOHON PERIHAL TSB TIDAK TERULANG KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SRIUTAMI",
                    "waktu_lapor": "01/02/2023 10:16:01",
                    "waktu_recovery": "01/02/2023 11:00:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5323020100272",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 542,
                    "nama_up3": "UP3 MAJALAYA",
                    "id_ulp": 53533,
                    "nama_ulp": "ULP RANCAEKEK",
                    "idpel_nometer": "32001312696",
                    "nama_pelapor": "IBU IMAS",
                    "alamat_pelapor": "KP SANGIANG RT 6 RW 4 DS SANGIANG KEC RANCAEKEK KAB BANDUNG",
                    "no_telp_pelapor": "081313977110",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN STROOM KET GAGAL (VKRN 43 2-STS). PTL MENYALA.  SISA STROOM TIDAK MENGETAHUI. NO METER : 32001312696",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DEA",
                    "waktu_lapor": "01/02/2023 10:15:56",
                    "waktu_recovery": "01/02/2023 10:44:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102470",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MERCIUS KRISTIANTO",
                    "alamat_pelapor": "KOMP TAMAN PERMATA INDAH BLOK H3 NO.2 JL RENGAS BANDUNG RT 08 RW 08 KEL WARINGIN JAYA KEC KEDUNG WARINGIN. ",
                    "no_telp_pelapor": "081223343435",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN RENOVASI. PEMOHON SEBAGAI PIHAK YANG DIBERIKAN KUASA PEMILIK PERSIL. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RATNA_N.CSOI",
                    "waktu_lapor": "01/02/2023 10:16:25",
                    "waktu_recovery": "01/02/2023 11:13:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5323020100273",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53551,
                    "nama_ulp": "ULP BANDUNG SELATAN",
                    "idpel_nometer": "000000000000000000252700",
                    "nama_pelapor": "IBU RETNO",
                    "alamat_pelapor": "JL GG RAMLI NO 28 RT 5 RW 4 KEL KEBON PISANG KEC SUMUR BANDUNG KOTA BANDUNG",
                    "no_telp_pelapor": "0224236896",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AKHIR PLN TGL 27.01.23 = 3954 ST AKHIR PELANGGAN TGL 01.02.23 = 3690 REKENING BELUM DILUNASI MENUNGGU KOREKSI. PERSIL KOSONG. KONDISI APP SULIT DIJANGKAU. PETUGAS CATER DATANG MENCATAT NAMUN TIDAK SESUAI DAN TIDAK DIKETAHUI DATANG. IDPEL 535510436931",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.SHANIA",
                    "waktu_lapor": "01/02/2023 10:16:31",
                    "waktu_recovery": "01/02/2023 10:38:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020102475",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 443,
                    "nama_up3": "UP3 BIMA",
                    "id_ulp": 44330,
                    "nama_ulp": "ULP WOHA",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad haji hamdyah",
                    "alamat_pelapor": "cabang tiga ngali",
                    "no_telp_pelapor": "6285333239165",
                    "keterangan_pelapor": "tiang listriknya tidak kondusif lagi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:17:01",
                    "waktu_recovery": "01/02/2023 10:38:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020102477",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKHWAN",
                    "alamat_pelapor": "JL NUSA INDAH 6 GG 1 RT 3/3 KEL MALAKA JAYA KEC DURENSAWIT JAKTIM",
                    "no_telp_pelapor": "081213151124",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 22 KWH. NO TOKEN : 3148 0566 5847 6775 8230 DAN  0834 1442 8783 9853 9887",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "01/02/2023 10:17:08",
                    "waktu_recovery": "01/02/2023 10:54:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102478",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53701,
                    "nama_ulp": "ULP TAMBUN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur Haryani Saputri",
                    "alamat_pelapor": "Jalan Cempaka 1",
                    "no_telp_pelapor": "6281574689536",
                    "keterangan_pelapor": "tidak seimbangan antara kwh dengan penagihan tiap bulanya ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:17:10",
                    "waktu_recovery": "01/02/2023 10:45:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020102481",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "elwani",
                    "alamat_pelapor": "JL PER LENGKONG GUDANG KAV-B/142",
                    "no_telp_pelapor": "6289637155346",
                    "keterangan_pelapor": "pembayaran mahal,kwh hanya 900",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:17:18",
                    "waktu_recovery": "01/02/2023 11:03:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020102482",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ibnu sadam khusairi",
                    "alamat_pelapor": "jln raya Setu GG haji Gason RT 02 RW 01 cinyogsog",
                    "no_telp_pelapor": "6285156222581",
                    "keterangan_pelapor": "beli isi token,,di isi gagal terus tokenya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:17:22",
                    "waktu_recovery": "01/02/2023 12:25:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102483",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13103,
                    "nama_ulp": "ULP INDARUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "yulisdawati",
                    "alamat_pelapor": "dalam koto rt 02 RW 02 Padang besi",
                    "no_telp_pelapor": "6283121742597",
                    "keterangan_pelapor": "pada saat pembelian token listrik di seluruh outlet selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:17:22",
                    "waktu_recovery": "01/02/2023 13:32:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102494",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 145,
                    "nama_up3": "UP3 JEMBER",
                    "id_ulp": 51604,
                    "nama_ulp": "ULP RAMBI PUJI",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDY SETIAWAN",
                    "alamat_pelapor": "Dusun Kebonsari igir igir RT4 RW8 ",
                    "no_telp_pelapor": "6285311155411",
                    "keterangan_pelapor": "Pembayaran listrik pasca bayar untuk tagihan bulan ini sangat tidak normal, mohon dicek. karna pemakaian nya sama saja seperti bulan kemarin",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:17:53",
                    "waktu_recovery": "01/02/2023 11:46:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102495",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53589,
                    "nama_ulp": "ULP LEMBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZAL",
                    "alamat_pelapor": "SETEMPAT ALFAMART PANGRAGAJIAN JL MARIBAYA KP.PANGRAGAJIAN RT 3/8 DS KAYU AMBON KEC LEMBANG BANDUNG BARAT. PINGGIR PUSDIKAJEN",
                    "no_telp_pelapor": "089662921981",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA KWH 886.35 PTL TIDAK PADAM NO TOKEN 26385025076545824148",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVIANTIE",
                    "waktu_lapor": "01/02/2023 10:18:05",
                    "waktu_recovery": "01/02/2023 10:47:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102496",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "tomie",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:17:59",
                    "waktu_recovery": "01/02/2023 10:26:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102497",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18140,
                    "nama_ulp": "ULP PANAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ganu saputra",
                    "alamat_pelapor": "jln. taman kaya",
                    "no_telp_pelapor": "6285264470501",
                    "keterangan_pelapor": "Butuh percepatan perluasan jaringan perumahan karna unit yg sudah terbangun udh 32 unit dari jumlah total 50 unit\\nmohon di sampaikan pada bagian terkait nya bapak/ibu PLN terhormat, karna kami juga udh di desak sama pihak konsumen perumahan buat di masukan meteran karna rumah ingin di tempati tapi kwh listrik belum masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:18:10",
                    "waktu_recovery": "01/02/2023 10:56:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102499",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ILMA",
                    "alamat_pelapor": "JLN HAJI MUGENI III RT 001 RW 06 NO 10A, KELURAHAN PISANGAN TIMUR, KECAMATAN PULOGADUNG JAKARTA TIMUR 13230.",
                    "no_telp_pelapor": "085692851135",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 59.744, ST APP TGL 01/02/2023 = 59.570. REK BELUM DILUNASI. (DIHUNI, BERPAGAR, TERKUNCI, MUDAH DIJANKAU PETUGAS, PETUGAS RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.VICKO.LC TGL. 01/02/2023 JAM 15:16 DENGAN ID TIKET 12G0AA2.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHMADI.LC",
                    "waktu_lapor": "01/02/2023 10:18:31",
                    "waktu_recovery": "01/02/2023 22:00:48",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020102500",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RELITA",
                    "alamat_pelapor": "JL TENGKI RT 4 RW 5 NO 112 KEL SEPANJANG JAYA KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "085215440703",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM  SISA  7183  KWH // UPDATE ALAMAT CC.54.ADAM_BUKHORI 10:24",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANNES_S",
                    "waktu_lapor": "01/02/2023 10:18:31",
                    "waktu_recovery": "01/02/2023 10:59:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102502",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NINGSIH",
                    "alamat_pelapor": "KP BEBEK   RT-1 / RW-3 NO 183 KEL KEDAUNG BARU KC NEGLASARI KOTA TANGGERANG ",
                    "no_telp_pelapor": "02154373849",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 2023= 12757, APP TGL 01/02/23= 12415. MOHON AGAR PERIHAL TSB TIDAK TERULANG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EVI_KURNIASIH",
                    "waktu_lapor": "01/02/2023 10:18:48",
                    "waktu_recovery": "01/02/2023 10:32:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020102506",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "Toni Irawan",
                    "alamat_pelapor": "PR LEEGRAND 3 BLOK CN2 NO.5 No.",
                    "no_telp_pelapor": "628980875304",
                    "keterangan_pelapor": "kami beli token 50. sudah transfer via briva tapi token belum masuk dan sudah kadaluarsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:19:26",
                    "waktu_recovery": "01/02/2023 15:38:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5523020100303",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51314,
                    "nama_ulp": "ULP KEBONAGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURMA",
                    "alamat_pelapor": "JL KEMANTREN GG II  NO36B RT-3 / RW-3 KEL BANUDNG REJO SARI KEC SUKUN KOTA MALANG. DIDEKAT MUSHOLA NISTA HULJANAH ",
                    "no_telp_pelapor": "6285778105088",
                    "keterangan_pelapor": "1 APP TIDAK BISA MEMBELI PULSA KARENA SUDAH BATAS MAKSIMUM PEMBELIAN, PTL MENYALA SISA KWH 16,2",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ULAN",
                    "waktu_lapor": "01/02/2023 10:19:36",
                    "waktu_recovery": "01/02/2023 13:46:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020102508",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 318,
                    "nama_up3": "UP3 SANGGAU",
                    "id_ulp": 21330,
                    "nama_ulp": "ULP PUTUSSIBAU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mahmun Qoriyah",
                    "alamat_pelapor": "JL LINTAS SELATAN TPI Ds.NANGA TEPUAI Kec.H No.0 RT. RW.",
                    "no_telp_pelapor": "6285246549140",
                    "keterangan_pelapor": "token listrik baru beli dimasukkan usang",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:19:37",
                    "waktu_recovery": "01/02/2023 10:54:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102512",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_ulp": 52553,
                    "nama_ulp": "ULP PURWODADI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "JL PURWODADI BLORA KM 2 DN PANGCAN RT 6/6 NO- DS GETAS REJO KEC GROBOGAN KAB GROBOGAN ",
                    "no_telp_pelapor": "081329657407",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 23/11/22 PELANGGAN DATANG KE APL SETEMPAT (ULP PURWODADI KOTA) UNTUK MENGAJUKAN PB DAYA 23.000 VA. BERKAS KELENGKAPAN SUDAH DI BERIKAN KE PETUGAS NAMUN SAMPAI DENGAN SAAT INI PELANGGAN BELUM MENERIMA NO REGISTER UNTUK PENGAJUAN TSB. TGL 02/01/23 PELANGGAN DI MINTA DATANG KE APL SETEMPAT OLEH SUPERVISOR APL SETEMPAT NAMUN BELUM ADA KONFIRMASI DAN TINDAKLANJUT KEMBALI. PELANGGAN INGIN SEGERA DI BERIKAN NO REG ATAU KEPASTIAN ATAS PENGAJUAN TSB. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EPI",
                    "waktu_lapor": "01/02/2023 10:19:47",
                    "waktu_recovery": "01/02/2023 18:50:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102518",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12100,
                    "nama_up3": "UP3 PEMATANG SIANTAR",
                    "id_ulp": 12110,
                    "nama_ulp": "ULP TEBING TINGGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Patar Dean Otto manalu",
                    "alamat_pelapor": "JL PURNAWIRAWAN",
                    "no_telp_pelapor": "6281213456058",
                    "keterangan_pelapor": "selamat pagi..saya pingin bertanya tentang tanggal brapa ke tanggal berapa hitungan tagihan listrik. karna kebetulan rumah saya kosong sejak tgl. 21 Desember 2022 sampai sekarang. . bln lalu tagihan sekitar 300 an  RB. dan bln ini tagihan juga 300 an ribu padahal manusia ga ada di rmh. jadi kenapa tagihan listrik saya sama dgn bln lalu. mohon penjelasan nya. trima kasih.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:20:29",
                    "waktu_recovery": "01/02/2023 12:06:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102520",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53589,
                    "nama_ulp": "ULP LEMBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DEDE NUR ZAMAN ",
                    "alamat_pelapor": "JL MARIBAYA LANGENSARI NO 141 RT 3 / RW 2 ",
                    "no_telp_pelapor": "0895402063299",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 415.38 KWH. CC.54.NURASIYAH.CSOI. TGL 01/02/23. PELANGGAN LAPOR KEMBALI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MAFI",
                    "waktu_lapor": "01/02/2023 10:20:44",
                    "waktu_recovery": "01/02/2023 10:47:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102522",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LANI",
                    "alamat_pelapor": "PR RUKO TABESPOT BLOK G3 NO.12 RT.0 RW.0, PAGEDANGAN, PAGEDANGAN, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "02155787013",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PS (L/23.000 VA) MELALUI PLN 123 DENGAN NO REG 5662029006096  DIPERUNTUKAN UNTUK ACARA PESTA  PADA TGL 25/2/23 PUKUL 05:00 WIB MOHON DALAM PELAKSANAAN DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVITA.CSOB",
                    "waktu_lapor": "01/02/2023 10:20:49",
                    "waktu_recovery": "01/02/2023 11:58:16",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K5423020102530",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31211,
                    "nama_ulp": "ULP BUNGKU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL POROS BAHOMAKMUR  DN BAHOMAKMUR NO. RT.0 RW.0, DS BAHO MAKMUR, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH. DEKAT PINTU GERBANG PERBATASAN DS BAHOMAKMUR  DAN DS KEREA ",
                    "no_telp_pelapor": "081342642113",
                    "keterangan_pelapor": "TGL 23/11/22 PEMBAYARAN  PROSES PD ( R1MT/900 VA- R1T/1300VA) DENGAN NO AGENDA 312119922211231064 DAN NO REG 3121115010834. BP DAN UJL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. || CC.54.AGUSTINUS ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.TANTI_S",
                    "waktu_lapor": "01/02/2023 10:21:10",
                    "waktu_recovery": "01/02/2023 14:55:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020102532",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "HAERUDIN",
                    "alamat_pelapor": "DN KP. DALEM LAUK HELER No.",
                    "no_telp_pelapor": "6287750709625",
                    "keterangan_pelapor": "periksa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:21:23",
                    "waktu_recovery": "01/02/2023 11:25:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102533",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laila majrasi",
                    "alamat_pelapor": "Jl. Bintara I No.35",
                    "no_telp_pelapor": "6281933619736",
                    "keterangan_pelapor": "isi token gagal terus ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:21:26",
                    "waktu_recovery": "01/02/2023 10:54:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102537",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "qilin",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:21:45",
                    "waktu_recovery": "01/02/2023 10:23:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102538",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALI ANWAR",
                    "alamat_pelapor": "KP GAGA  RT-6 / RW-4  NO 303 KEL SEMANAN KEC KALI DERES KOTA JAKARTA BARAT// DEPAN RAWA ",
                    "no_telp_pelapor": "085213103388",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 68.01 KWH. (PTL TIDAK MENYALA)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_lapor": "01/02/2023 10:21:50",
                    "waktu_recovery": "01/02/2023 13:12:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102545",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "000000000000000007288927",
                    "nama_pelapor": "IBU RIHANA",
                    "alamat_pelapor": "JL BUMI 1 NO.30 RT 1/12 KEL MEKARMUKTI KEC CIKARANG UTARA KAB BEKASI",
                    "no_telp_pelapor": "081294922945",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 23 = 27.373, ST APP TGL 01/02/23 = 27.106. RUMAH DIHUNI (BERPAGAR NAMUN TIDAK TERKUNCI). APP MUDAH DIJANGKAU. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERJADI KEMBALI. REK BELUM DILUNASI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "01/02/2023 10:22:22",
                    "waktu_recovery": "01/02/2023 11:27:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020102546",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52001,
                    "nama_ulp": "ULP KUDUS KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Solkan",
                    "alamat_pelapor": "DS NGEMPLAK No. RT.5 RW.3",
                    "no_telp_pelapor": "6285226360118",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:22:31",
                    "waktu_recovery": "01/02/2023 14:35:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102547",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ZAINAL ",
                    "alamat_pelapor": "JL KAYU BESAR RT 10/12 NO 88 KEL TEGAL ALUR KEC KALIDERES JAKBAR (SETEMPAT TUKANG BURUNG)",
                    "no_telp_pelapor": "081381047878",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PB (R1MT/900 VA) DENGAN NO REG 5463012265686. TGL 01/02/23 BIAYA TELAH DILUNASI. MOHON DALAM PELAKSANAAN PETUGAS DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "01/02/2023 10:22:34",
                    "waktu_recovery": "01/02/2023 18:24:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020102548",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32600,
                    "nama_up3": "UP3 PALOPO",
                    "id_ulp": 32610,
                    "nama_ulp": "ULP SAWERIGADING",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad Subhan",
                    "alamat_pelapor": "JL BENTENG RAYA No.0 RT.0 RW.0 BENTENG",
                    "no_telp_pelapor": "6285216031300",
                    "keterangan_pelapor": "token gagal masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:22:35",
                    "waktu_recovery": "01/02/2023 12:52:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5223020100569",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52001,
                    "nama_ulp": "ULP KUDUS KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILFI ",
                    "alamat_pelapor": "JL AKIL KUSUMA DYA JATI KULON NO.0 RT.- RW.- KEL JATI KEC JATI KULON KAB KUDUS // DIPERTIGAAN DEKAT SAWAH ADA REKLAME KOSONG",
                    "no_telp_pelapor": "0247602442",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5223013000917 = TERKAIT G5422122804353 DAN G5423010507941. SEBELUMNYA PELANGGAN PELAPORAN KWH METER TERSAMBAR PETIR KEMUDIAN DIWAKTU BERSAMAAN REKLAME ROBOH TERKENA ANGIN. YBS SUDAH MEMBUAT SURAT TERTULIS PADA TANGGAL 05/01/2023 KE UNIT MENGHENDAKI UNTUK PERGANTIAN KWH METER. PELANGGAN MENGHENDAKI INFORMASI APAKAH MATERIAL SUDAH TERSEDIA DAN KEPASTIAN TANGGAL PERGANTIAN KWH METER KAPAN. MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT. // PELANGGAN SUDAH DIHUBUNGI OLEH UNIT TSB DAN MENYAMPAIKAN MATERIAL SUDAH ADA. SESUAI INFORMASI PELANGGAN TIANG REKLAME SUDAH TERPASANG, MOHON TINDAK LANJUTNYA.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.FERLY",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_recovery": "01/02/2023 14:20:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020102549",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53731,
                    "nama_ulp": "ULP MEDAN SATRIA",
                    "idpel_nometer": "",
                    "nama_pelapor": "yusup hidayat",
                    "alamat_pelapor": "KK KRANJI A2 No.81 RT.000 RW.00 KRANJI",
                    "no_telp_pelapor": "6285729983380",
                    "keterangan_pelapor": "tidak bisa membeli pulsa ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:22:45",
                    "waktu_recovery": "01/02/2023 11:20:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102553",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "000000000000000002131337",
                    "nama_pelapor": "IBU DELA ",
                    "alamat_pelapor": "JL. KEMUNING 1 KK TMN CENTURY 2 BLOK F NO. 8 RT. 05/23 KEL. PEKAYON JAYA KEC. BEKASI SELATAN KOTA BEKASI (DALAM PERUM)  ",
                    "no_telp_pelapor": "082127080121",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN\\n/KURANG TAGIH, ST AK 56899 REK BULAN FEB 2023 : ST AK ACMT : 56899, (RUMAH TERKUNCI) REKENING BELUM DILUNASI.\\n/ KURANG TAGIH\\n, ST AK REK BULANXX 2022 : 4321 ST AK \\nACMT : 5321,(TUANGKAN KONDISI ANOMALI / HASIL VERIFIKASI PADA FOTO DI\\nACMT) REKENING \\nBELUM DILUNASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVA_I",
                    "waktu_lapor": "01/02/2023 10:23:11",
                    "waktu_recovery": "01/02/2023 10:41:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Kurang Tagih"
                },
                {
                    "no_laporan": "K5423020102560",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12805,
                    "nama_ulp": "ULP DENAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SILVIA",
                    "alamat_pelapor": "JALAN MAKMUR PASAR 7 TEMBUNG GANG TANJUNG 1, KECAMATAN PERCUT SEI TUAN",
                    "no_telp_pelapor": "089523666760",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 8215, ST AK 8626, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 8626. REK (BELUM DILUNASI). YBS KOMPLAIN TAGIHAN SAAT INI DAN INFO PELANGGAN DIHUNI, PETUGAS TIDAK DATANG,APP SULIT DIJANGKAU. 126100515413",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WELINDA.LC",
                    "waktu_lapor": "01/02/2023 10:24:17",
                    "waktu_recovery": "01/02/2023 11:30:44",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020102561",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "agustina",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:24:28",
                    "waktu_recovery": "01/02/2023 10:26:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5523020100311",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL. -, PERUM. DARU INDAH BLOK K NO. 18 RT 000 RW02 KEL DARU KEC JAMBE TANGERANG, ACUAN LOKASI : DEKAT STASIUN ",
                    "no_telp_pelapor": "628161366991",
                    "keterangan_pelapor": "TERKAIT NO LAPOR : K5523012600771, MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PASANG BARU EX BONGKAR RAMPUNG (R1 / 450VA) DENGAN NOMER KTP : 3171076411720002, PEMOHON ADALAH PEMILIK PERSIL,INFO PELANGGAN, PELANGGAN ADA KONTAK/KOORDINASI DENGAN BP MUJI (081997203595) OKNUM PETUGAS (UNTUK MEMBANTU PASANG BARU) PELANGGAN SUDAH MEMBAYAR SEJUMLAH UANG DENGAN CARA DI TRANFERS KE REK BCA PRIBADI OKNUM PETUGAS",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.DESAK",
                    "waktu_lapor": "01/02/2023 10:24:53",
                    "waktu_recovery": "01/02/2023 12:02:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020102569",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT JAYA REAL PROPERTY",
                    "alamat_pelapor": "KK TATAKA PURI BLK C7 No.5 CURUG",
                    "no_telp_pelapor": "6281254365541",
                    "keterangan_pelapor": "mohon ubah kecamatan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:25:19",
                    "waktu_recovery": "01/02/2023 11:58:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102571",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "atang wijaya",
                    "alamat_pelapor": "KK SUKAMANAH BLOK 3 No.0 RT.000 RW.00 CISALAK",
                    "no_telp_pelapor": "6285211949186",
                    "keterangan_pelapor": "Tidak bisa isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:25:35",
                    "waktu_recovery": "01/02/2023 10:31:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102576",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "173186",
                    "nama_pelapor": "BP PITER",
                    "alamat_pelapor": "KK BINTARA ALAM PERMAI BLK D7 NO 3 KEL BINTARA JAYA KEC BEKASI BARAT KOTA BEKASI. ",
                    "no_telp_pelapor": "08197230503",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 14032902380 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PADA TGL 01/02/23 SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ). INFO PELANGGAN TIDAK BISA PEMBELIAN TOKEN NOMINAL 1.000.000. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN YBS TETAP MENGINGINKAN DITINDAKLANJUTI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IRMA_SURYANI",
                    "waktu_lapor": "01/02/2023 10:25:50",
                    "waktu_recovery": "01/02/2023 11:55:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102577",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "kazukibaby223@gmail.com",
                    "alamat_pelapor": "JL.CIBANGUN KALER 2 RT/RW 01/12 KEL. CIHERANG KEC. CIBEUREUM KOTA TASIKMALAYA JAWABARAT  & MASUK GANG DEPAN WARUNG  ANDIN",
                    "no_telp_pelapor": "085721539493",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM SISA 129 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KARTIKA.SM",
                    "waktu_lapor": "01/02/2023 10:26:05",
                    "waktu_recovery": "01/02/2023 10:31:38",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102578",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14110,
                    "nama_ulp": "ULP KENTEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YADI",
                    "alamat_pelapor": "JL BATU INTAN BLOK I.18  NO 3481 RT65/25 KEL SAKO KEC SAKO KOTA PALEMBANG",
                    "no_telp_pelapor": "081215380084",
                    "keterangan_pelapor": "TGL 01/10/22 PENANGANAN GANGGUAN MCB TERBAKAR OLEH PETUGAS GANGGUAN DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. NO LG DIBERIKAN, MOHON SEGERA DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_lapor": "01/02/2023 10:26:16",
                    "waktu_recovery": "01/02/2023 15:08:08",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102584",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 232,
                    "nama_up3": "UP3 BALIKPAPAN",
                    "id_ulp": 23230,
                    "nama_ulp": "ULP TANAH GROGOT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENDRI ",
                    "alamat_pelapor": "JL UNTUNG SURAPATI NO- RT 1 RW- KEL JONE KEC TANAH GROGOT KAB PASER ACUAN LOKASI DKT PENTASHOP (GUDANG NABATI)",
                    "no_telp_pelapor": "08125431260",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 45 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AL_MIRA",
                    "waktu_lapor": "01/02/2023 10:26:38",
                    "waktu_recovery": "01/02/2023 13:15:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102585",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 431,
                    "nama_up3": "UP3 KUPANG",
                    "id_ulp": 43100,
                    "nama_ulp": "ULP KUPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "ELVIS MANUKOA",
                    "alamat_pelapor": "JL JL JAMBU No.0 RT.000 RW.00",
                    "no_telp_pelapor": "6281339483399",
                    "keterangan_pelapor": "selamat Siang, Tiga hari yg lalu pada tgl 29 januari isi token 100.000 namun pada tgl 1 pebuari sisa token 1.55. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:26:30",
                    "waktu_recovery": "01/02/2023 10:51:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102587",
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 111,
                    "nama_up3": "UP3 BANDA ACEH",
                    "id_ulp": 11115,
                    "nama_ulp": "ULP SYIAH KUALA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ady Jaya Pratama",
                    "alamat_pelapor": "JL LINGKAR KAMPUS, LRG. PELANGI,",
                    "no_telp_pelapor": "6281274893936",
                    "keterangan_pelapor": "MOHON DI TINDAK LANJUTI DAN INFORMASI TERKAIT PRIHAL PENGEMBALIAN DANA RESTITUSI YANG MANA BERKAS NYA TELAH DI SELESAI DI ULP TERKAIT PADA TANGGAL 28 November 2022 NAMUN SAMPAI DENGAN SAAT INI BELUM ADA INFORMASI TERKAIT PRIHAL TERSEBUT UNTUK ITU MOHON INFORMASI DARI ULP TERKAIT SUDAH SAMPAI STATUS TINDAK LANJUT NYA ADAPUN NO AGENDA NYA ADALAH SEBAGAI BERIKUT: \\n111159912208293134",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:26:59",
                    "waktu_recovery": "01/02/2023 11:07:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020102588",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU EVA",
                    "alamat_pelapor": "JL PER TMN KIRANA S BLOK H22/07 KEL PESANGRAHAN KEC SOLEAR ",
                    "no_telp_pelapor": "02159893721",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT UNTUK TERKAIT INFORMASI TAGIHAN UNTUK DILAKUKAN INFORMASI DI NO TELFON PELANGGAN 085285014501 TIDAK DI BERIKAN PADA TETANGGA PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AISYAH_R.CBC",
                    "waktu_lapor": "01/02/2023 10:27:19",
                    "waktu_recovery": "01/02/2023 12:13:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5323020100290",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 11,
                    "nama_up3": "UP3 JATINEGARA",
                    "id_ulp": 54410,
                    "nama_ulp": "UP3 JATINEGARA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP KADER JAYA",
                    "alamat_pelapor": "JL KESATRIAN 9 NO 10 RT 17/3 KEL KEBON MANGGIS KEC MATRAMAN JAKTIM / LOKASI ASRAMA TENTARA ",
                    "no_telp_pelapor": "081389899007",
                    "keterangan_pelapor": "MOHON BANTU TINDAKLANJUT, PELANGGAN ID PEL 544101306399 MENGELUHKAN SEJAK 1 BULAN LALU DILAKUKAN MIGRASI KE PRABAYAR SECARA SEPIHAK KARENA TUNGGAKAN TAGLIS, PELANGGAN BERKEBERATAN  DAN MENGELUHKAN SAAT PROSES MIGRASI DILAKUKAN KONDISI PTL SEDANG KOSONG DAN TIDAK ADA KONFIRMASI TERLEBIH DAHULU SEBLUMNYA. MOHON KONFIRMASI PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.EVA",
                    "waktu_lapor": "01/02/2023 10:27:47",
                    "waktu_recovery": "01/02/2023 14:11:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K5423020102598",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "siti",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:28:01",
                    "waktu_recovery": "01/02/2023 10:29:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102599",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1402,
                    "nama_up3": "UP3 LAHAT",
                    "id_ulp": 14780,
                    "nama_ulp": "ULP MUARA BELITI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Apriansyah",
                    "alamat_pelapor": "DS PRABUMULIH 2 No.",
                    "no_telp_pelapor": "6282377239855",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:28:06",
                    "waktu_recovery": "01/02/2023 11:40:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102606",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52050,
                    "nama_up3": "UP3 SURAKARTA",
                    "id_ulp": 52051,
                    "nama_ulp": "ULP SURAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suwarno",
                    "alamat_pelapor": "JL WONOSAREN RT.0 RW.0 WONOSAREN",
                    "no_telp_pelapor": "6285867012111",
                    "keterangan_pelapor": "mau mengubah tipe R1M ke R1",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:28:25",
                    "waktu_recovery": "01/02/2023 10:59:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102608",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51104,
                    "nama_ulp": "ULP PERAK",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Agustyaningsih",
                    "alamat_pelapor": "Jl. Sidotopo V No.2 B",
                    "no_telp_pelapor": "6283849770195",
                    "keterangan_pelapor": "Tagihan bulan ini naik hingga 170rb dari tagihan sebelumnya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:28:39",
                    "waktu_recovery": "01/02/2023 13:45:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102609",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBNU SADAM ",
                    "alamat_pelapor": "JL RAYA SETU GG H GASON RT-2 / RW-1 NO.105 DN CINYOSOG DESA PASIR ANGIN KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "085156222581",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 139.77 KWH. NO TOKEN 69081877899448438991",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MARIA_M",
                    "waktu_lapor": "01/02/2023 10:28:52",
                    "waktu_recovery": "01/02/2023 11:38:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102610",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_ulp": 51402,
                    "nama_ulp": "ULP BLITAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abian Blitar",
                    "alamat_pelapor": "JL DSN SANANKULON KEC SANAN No.",
                    "no_telp_pelapor": "6285656794668",
                    "keterangan_pelapor": "mohon maaf pak pelanggan dengan nomor meter 56216176133  sudah pengajuan pindah tarif berkas sudah di pln sudah 6 bulan lebih blm ada tindak lanjutnya sampai sekarang... moion bantuanya termakasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:28:49",
                    "waktu_recovery": "01/02/2023 10:38:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102613",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "",
                    "nama_pelapor": "sharif",
                    "alamat_pelapor": "cempaka baru VII/43 rt2 rw7",
                    "no_telp_pelapor": "6281212229693",
                    "keterangan_pelapor": "sy mengajukan turun daya, tp blm ada yg dateng/ nelpon dri pihak pln, sy mohon dri pihak pln berkenan utk  membantu secepatnya dlm proses penurunan daya nya, no 541309922301313579",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:29:12",
                    "waktu_recovery": "01/02/2023 11:05:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102614",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18170,
                    "nama_ulp": "ULP SIAK SRI INDRAPURA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bu Purba",
                    "alamat_pelapor": "BT HULU SIAK",
                    "no_telp_pelapor": "6285274458675",
                    "keterangan_pelapor": "konversi listrik dr pra bayar ke pasca bayar",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:29:17",
                    "waktu_recovery": "01/02/2023 19:14:05",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102616",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13112,
                    "nama_ulp": "ULP KURANJI",
                    "idpel_nometer": "",
                    "nama_pelapor": "NOVIZA FAJRIA",
                    "alamat_pelapor": "JL KALUMBUK No. RT.4 RW.3 KALUMBUK",
                    "no_telp_pelapor": "628119691993",
                    "keterangan_pelapor": "Lorong depan tk aisyah kalumbuk, gagal input token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:29:37",
                    "waktu_recovery": "01/02/2023 14:50:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020102621",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "dewi",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:30:36",
                    "waktu_recovery": "01/02/2023 10:31:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102622",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52008,
                    "nama_ulp": "ULP CEPU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dinda dwi",
                    "alamat_pelapor": "LR 4 BALUN KESEHATAN RT.0 RW.0 BALUN",
                    "no_telp_pelapor": "6281228353979",
                    "keterangan_pelapor": "tagihan listrik naik mendadak (tolong periksa kWh nya)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:30:42",
                    "waktu_recovery": "01/02/2023 10:47:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100294",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53571,
                    "nama_ulp": "ULP UJUNGBERUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ERWIN",
                    "alamat_pelapor": "JL CILENGKRANG I NO 25 RT 4 RW 6 KEL CISURUPAN KEC CIBIRU KOTA BANDUNG",
                    "no_telp_pelapor": "081394318000",
                    "keterangan_pelapor": "NO METER 60015668480 TIDAK BISA BELI TOKEN PTL MENYALA SISA 37 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DEWI",
                    "waktu_lapor": "01/02/2023 10:31:39",
                    "waktu_recovery": "01/02/2023 10:53:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020102636",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sandri arwansah",
                    "alamat_pelapor": "JL TG. SIAPI-API KB BUNGA",
                    "no_telp_pelapor": "62895420470006",
                    "keterangan_pelapor": "pengisian token listrik gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:31:42",
                    "waktu_recovery": "01/02/2023 16:00:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100295",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53589,
                    "nama_ulp": "ULP LEMBANG",
                    "idpel_nometer": "000000000000000000039188",
                    "nama_pelapor": "PA RIZAL",
                    "alamat_pelapor": "JL. RAYA LEMBANG, GG. GEBEO RT 2 RW 5 DS. JAYAGIRI KEC. LEMBANG KAB. BANDUNG BARAT / SETEMPAT TOKO ALFAMART, DEPAN RM ASEP STROBERI LEMBANG",
                    "no_telp_pelapor": "081294659217",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 124.92 KWH, NO TOKEN : 3442 5208 4089 3218 2463 DAN 6494 0330 0854 1271 4843, IDPEL 535890240233",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.AYU",
                    "waktu_lapor": "01/02/2023 10:31:54",
                    "waktu_recovery": "01/02/2023 10:52:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102638",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZHARI",
                    "alamat_pelapor": "JL PASAR 1 REL GG MESJID No.0 0",
                    "no_telp_pelapor": "6281263962307",
                    "keterangan_pelapor": "kWh meter saya tidak bisa di isi token beberapa kali selalu gagal . ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:31:47",
                    "waktu_recovery": "01/02/2023 11:03:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102642",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53585,
                    "nama_ulp": "ULP PADALARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dede rohmah",
                    "alamat_pelapor": "kp cisomang tengah rt 01/09 no 55",
                    "no_telp_pelapor": "6283141239773",
                    "keterangan_pelapor": "pengisian tok3n pulsa selalu gagal ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:31:58",
                    "waktu_recovery": "01/02/2023 11:15:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100319",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 431,
                    "nama_up3": "UP3 KUPANG",
                    "id_ulp": 43100,
                    "nama_ulp": "ULP KUPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VALENTINO ",
                    "alamat_pelapor": "JL BATAKTE RT 7 RW 2 KEL BATAKTE KEC KUPANG BARAT KAB KUPANG NTT ,MASUK DARI SAMPING PUSKESMAS,DEKAT KANTOR LURAH BATAKTE ",
                    "no_telp_pelapor": "082159063243",
                    "keterangan_pelapor": "SISA PULSA TIDAK BERKURANG SEJAK 1 MINGGU LALU,PTL NYALA NORMAL ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ANAK",
                    "waktu_lapor": "01/02/2023 10:32:15",
                    "waktu_recovery": "01/02/2023 10:46:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100296",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12500,
                    "nama_up3": "UP3 RANTAU PRAPAT",
                    "id_ulp": 12510,
                    "nama_ulp": "ULP KOTAPINANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIZKI",
                    "alamat_pelapor": "JL BLOK SONGO 0 0 RT-0 / RW-0",
                    "no_telp_pelapor": "083152989338",
                    "keterangan_pelapor": "PELANGGAN DENGAN NO METER 32161971455 GAGAL INPUT TOKEN KE KWH METER SETELAH UPDATE VKRN 43, PTL MENYALA, SISA KWH TIDAK MENGETAHUI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.WULANDARI",
                    "waktu_lapor": "01/02/2023 10:32:12",
                    "waktu_recovery": "01/02/2023 13:45:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102655",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "risky",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:33:03",
                    "waktu_recovery": "01/02/2023 10:34:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102657",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "0903260",
                    "nama_pelapor": "BP SANTANI ",
                    "alamat_pelapor": "JL IMAM BONJOL RAYA  NO. 61  BLOK N RT 1 /- KEL /KEC KARAWACI TANGERANG // SETEMPAT RUKO SEBRANG PABRIK SINTA ",
                    "no_telp_pelapor": "02159587452",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR , KARENA SALAH SATU ANGKA PADA DISPLAY TIDAK JELAS ( TERPUTUS ) PTL TIDAK PADAM . ID METER 32902261984",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWIN.CSOI",
                    "waktu_lapor": "01/02/2023 10:33:21",
                    "waktu_recovery": "01/02/2023 12:20:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102660",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 142,
                    "nama_up3": "UP3 BANYUWANGI",
                    "id_ulp": 51670,
                    "nama_ulp": "ULP BANYUWANGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Soraya Kurnia putri",
                    "alamat_pelapor": "dsn. tanah los RT/RW 01/01 ",
                    "no_telp_pelapor": "6285749349413",
                    "keterangan_pelapor": "maaf. mau tanya nomer meter.nya kWh atas nama Masitah. terimakasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:33:36",
                    "waktu_recovery": "01/02/2023 12:19:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102663",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52302,
                    "nama_ulp": "ULP SEMARANG BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "Indrawati",
                    "alamat_pelapor": "JL P ANJASMORO L2/7 RT.0 RW.0 SMG BRT",
                    "no_telp_pelapor": "628164258420",
                    "keterangan_pelapor": "catat meter mandiri 61874 ditagihkan 61909",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:33:48",
                    "waktu_recovery": "01/02/2023 11:43:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102665",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32900,
                    "nama_up3": "UP3 MAMUJU",
                    "id_ulp": 32920,
                    "nama_ulp": "ULP PASANGKAYU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yusran",
                    "alamat_pelapor": "DN TANAMONI No.0 RT.0 RW.0 SARUDU",
                    "no_telp_pelapor": "6282273591522",
                    "keterangan_pelapor": "Token Listrik tidak bisa masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:33:51",
                    "waktu_recovery": "01/02/2023 12:00:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020102667",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53711,
                    "nama_ulp": "ULP BEKASI KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "zulay",
                    "alamat_pelapor": "JL GG. KARYA No. RT.0 RW.0 DUREN JAYA",
                    "no_telp_pelapor": "6285691385172",
                    "keterangan_pelapor": "ada kendala di kilomiter dan lampu indikator nya hidup lampu oren.\\ndan tambah boros banget.\\nmohon di cek kan.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:34:07",
                    "waktu_recovery": "01/02/2023 12:07:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K3223020100138",
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_up3": 424,
                    "nama_up3": "UP3 MANOKWARI",
                    "id_ulp": 42410,
                    "nama_ulp": "ULP MANOKWARI KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FANI ",
                    "alamat_pelapor": "JL.NUSANTARA POROS NO.17 RT.0/0  KEL WOSI KEC.  MANOKWARI BARAT, KAB. MANOKWARI, PAPUA BARAT ( DEPAN KANTOR BERITA ANTARA ) ",
                    "no_telp_pelapor": "81284623507",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, TGL 29/01/2023 PELANGGAN MENGAJUKAN PERMOHONAN TURUN DAYA ( R2T/3500VA- R1T/2200VA ) DENGAN NO AGENDA: 424109922301294565 DAN NO REG : 4241015020692 NAMUN BELUM BISA MELAKUKAN PEMBAYARAN KARENA STATUS PADA APLIKASI AP2T \\\"PERMOHONAN BELUM DISAHKAN MANAGER\\",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.IRMA",
                    "waktu_lapor": "01/02/2023 10:34:20",
                    "waktu_recovery": "01/02/2023 11:55:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5323020100302",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 540,
                    "nama_up3": "UP3 GARUT",
                    "id_ulp": 53293,
                    "nama_ulp": "ULP LELES",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK DAVID ",
                    "alamat_pelapor": "JL RAYA SAMARANG NO 76 KEL CINTA ASIH KEC SAMARANG KAB GARUT / SEBRANG YAYASAN NURUL ILAHI ",
                    "no_telp_pelapor": "082118500500",
                    "keterangan_pelapor": "PETUGAS MELAKUKAN PENANGANAN GANGGUAN TGL (2 BULAN YANG LALU) DENGAN CARA SAMBUNG LANGSUNG. PTL MENYALA. PELANGGAN INGIN DINORMALKAN KEMBALI. IDPEL 532931826075",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.SELMA",
                    "waktu_lapor": "01/02/2023 10:34:29",
                    "waktu_recovery": "01/02/2023 11:15:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102673",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "000000000000000000665488",
                    "nama_pelapor": "IBU YUNITA",
                    "alamat_pelapor": "KK GRIYA CIBINONG INDAH1 BLOK  I NO.3 RT. 04/ - KEL. NAGGEWER KEC. CIBINONG KAB BOGOR JABAR (DEKAT POS RONDA RT 04)",
                    "no_telp_pelapor": "02129455029",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER KABEL SR  KARENA RENOVASI. PEMOHON SELAKU YANG DIKUASAKAN PERSIL TSB. TERKAIT K5423013005376 BELUM ADA TINDAKLANJUT HINGGA SAAT INI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AL_MIRA",
                    "waktu_lapor": "01/02/2023 10:34:35",
                    "waktu_recovery": "01/02/2023 10:54:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020102676",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "14025879108",
                    "nama_pelapor": "IBU MELIA ",
                    "alamat_pelapor": "JL PROKLAMASI NO 63 A RT 7 RW 3 KEL. PEGANGSAAN KEC. MENTENG JAKPUS ACUAN : SEBRANG TOKO BUKU IMANUEL ",
                    "no_telp_pelapor": "0213153036",
                    "keterangan_pelapor": "PELANGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA 12.6 KWH. NO TOKEN : 1596 2061 6843 9500 6625",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANINGSIH",
                    "waktu_lapor": "01/02/2023 10:35:01",
                    "waktu_recovery": "01/02/2023 10:44:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102678",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12014,
                    "nama_ulp": "ULP MEDAN JOHOR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Eva Maya Sari",
                    "alamat_pelapor": "JL K.WISATA/K.BERSAMA No.0 JOHOR",
                    "no_telp_pelapor": "6282276342949",
                    "keterangan_pelapor": "Meteran gak berputar ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:35:03",
                    "waktu_recovery": "01/02/2023 13:48:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102679",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32030,
                    "nama_ulp": "ULP MAROS",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salmiyana",
                    "alamat_pelapor": "Rachita Garden 3 Blok C3/06",
                    "no_telp_pelapor": "6285255625744",
                    "keterangan_pelapor": "Mohon dibantu untuk mempercepat pemasangan listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:35:06",
                    "waktu_recovery": "01/02/2023 10:57:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102681",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "dina",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "nformasi promo",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:35:33",
                    "waktu_recovery": "01/02/2023 10:37:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102683",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "ema",
                    "alamat_pelapor": "PR TAMAN KARANG BAHAGIA A2 No.9 RT.0 KRGBAHAGIA",
                    "no_telp_pelapor": "6282299031416",
                    "keterangan_pelapor": "mcb lemah, jepret terus sudah ganti box bayar 350rb tetep masih jepret.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:35:37",
                    "waktu_recovery": "01/02/2023 11:15:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102685",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 142,
                    "nama_up3": "UP3 BANYUWANGI",
                    "id_ulp": 51670,
                    "nama_ulp": "ULP BANYUWANGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sugeng Setiawan, S. H.",
                    "alamat_pelapor": "KP KARANGASEM No. RT.0 RW.0",
                    "no_telp_pelapor": "6283847899333",
                    "keterangan_pelapor": "Geser Meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:35:50",
                    "waktu_recovery": "01/02/2023 12:19:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102686",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 145,
                    "nama_up3": "UP3 JEMBER",
                    "id_ulp": 51601,
                    "nama_ulp": "ULP JEMBER KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNIKE",
                    "alamat_pelapor": "PR PESONA REGENCY CLUSTER PESONA RIVER SIDE BLOK NB NO 13 KEL PATRANG KEC PATRANG KAB JEMBER ",
                    "no_telp_pelapor": "082266609090",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_lapor": "01/02/2023 10:35:59",
                    "waktu_recovery": "01/02/2023 15:29:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020102689",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12300,
                    "nama_up3": "UP3 SIBOLGA",
                    "id_ulp": 12312,
                    "nama_ulp": "ULP SIBORONG-BORONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "M.Ibnu Qayim Abdhy",
                    "alamat_pelapor": "desa parhorboan paniaran' rumah Jonsius Nababan",
                    "no_telp_pelapor": "62811645539",
                    "keterangan_pelapor": "PSB belum selesai dipasang, sudah HT:  2 minggu",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:36:03",
                    "waktu_recovery": "01/02/2023 10:51:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102693",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18180,
                    "nama_ulp": "ULP PANGKALAN KERINCI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hanna Rouli",
                    "alamat_pelapor": "- - No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281393481506",
                    "keterangan_pelapor": "sudah membeli pulsa token, tetapi gagal terus. \\nmohon bantuannya. trimakasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:36:15",
                    "waktu_recovery": "01/02/2023 10:46:42",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102700",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "000000000000000003387236",
                    "nama_pelapor": "BP ARDI",
                    "alamat_pelapor": "KP RANCABANGO JL. IR H.JUANDA RT.3/RW.15 KEL PANGLAYUNGA KEC CIPEDES KOTA TASIKMALAYA SETEMPAT ALFAMART",
                    "no_telp_pelapor": "0859144715050",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 304 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.THENU",
                    "waktu_lapor": "01/02/2023 10:36:54",
                    "waktu_recovery": "01/02/2023 10:43:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100498",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51141,
                    "nama_ulp": "ULP DUKUH KUPANG",
                    "idpel_nometer": "0107556",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "JL WONOKROMO SS NO 56 B RT4 RW5 KEL WONOKROMO KEC WONOKROMO KOTA SURABAYA / DEKAT MASJID ",
                    "no_telp_pelapor": "0317438371",
                    "keterangan_pelapor": "TANGGAL 31/01/2023 PTL DIPUTUS SEMENTARA , TANGGAL 31/01/2023 TUNGGAKAN REKENING JANUARI 2023 BERIKUT BK  TELAH DILUNASI VIA PC POS \\tBANK TABUNGAN NEGARA , NAMUN PELANGGAN INFOKAN TIDAK MERASA MELUNASI TAGLIS JANUARI 2023 TERSEBUT. PTL MINTA DISAMBUNG KEMBALI, IDPEL TIDAK BISA DIENTRY KARENA ADA LAPORAN SEBELUMNYA VIA PLN MOBILE K5423013110317",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SHALLYS",
                    "waktu_lapor": "01/02/2023 10:37:04",
                    "waktu_recovery": "01/02/2023 19:47:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020102702",
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 112,
                    "nama_up3": "UP3 LHOKSEUMAWE",
                    "id_ulp": 11225,
                    "nama_ulp": "ULP BIREUEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ady Jaya Pratama",
                    "alamat_pelapor": "DSN DAMAI DS GEUDONG TAMPU,",
                    "no_telp_pelapor": "6281271854200",
                    "keterangan_pelapor": "MOHON DI TINDAK LANJUTI TERKAIT PRIHAL PENYAMBUNGAN BARU YANG MANA TELAH DI LAKUKAN PEMBAYARAN PADA TANGGAL DESEMBER 2022 DENGAN NO REGISTRASI 1122512018923 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MAHON AGAR SEGERA DI TINDAK LANJUTI UNTUK DI LAKUKAN CETAK PERINTAH KERJA TERIMA KASIH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:37:09",
                    "waktu_recovery": "01/02/2023 11:11:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102703",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53711,
                    "nama_ulp": "ULP BEKASI KOTA",
                    "idpel_nometer": "000000000000000000711458",
                    "nama_pelapor": "BP FARIZ",
                    "alamat_pelapor": "JL KOPERPU 1 NO. 90, RT 6 RW 18 KELURAHAN AREN JAYA KECAMATAN BEKASI TIMUR KOTA BEKASI 17111. LOKASI RUMAH BERADA DI PINGGIR KALI",
                    "no_telp_pelapor": "08998389009 ",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB 2023 = 49475, ST BERDASARKAN APP TGL 01/02/2023 = 49433. REK (BELUM DILUNASI). (RUMAH KOSONG SEJAK 10/01/2023 HINGGA 30/01/2023, BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU, PETUGAS RUTIN DATANG)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.LINTANG.SM",
                    "waktu_lapor": "01/02/2023 10:37:18",
                    "waktu_recovery": "01/02/2023 12:08:07",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020102707",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17172,
                    "nama_up3": "UP3 METRO",
                    "id_ulp": 17220,
                    "nama_ulp": "ULP BANDAR JAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK SAIFUL HADI",
                    "alamat_pelapor": "JLN. AHMAD YANI, RT. 20/RW. 07 RK. B, PONCOWATI,TERBANGGI BESAR, LAMPUNG TENGAH, LAMPUNG. DEKAT KANTOR POS PONCOWATI",
                    "no_telp_pelapor": "0895376717370",
                    "keterangan_pelapor": "\\nMOHON UNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER \\nTIANG DIKARENAKAN  RENOVASI BANGUNAN DENGAN NO. KTP PENANGGUNG JAWAB\\n1802072211950005 . ANM SAIFUL HADI  PEMOHON \\nMENGAKU SEBAGAI PENANGGUNG JAWAB. PELANGGAN TELAH \\nMEMPERSIAPKAN LAHAN UNTUK TIANG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IFUL123.LC",
                    "waktu_lapor": "01/02/2023 10:37:32",
                    "waktu_recovery": "01/02/2023 15:28:19",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K2323020100107",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55120,
                    "nama_ulp": "ULP KUTA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MADE MURDIANA",
                    "alamat_pelapor": "JL PANTAI KUTA 3 GG POPPIES 1 RT. - BR PANDEMAS KEL. KUTA SELATAN KEC. KUTA KAB BADUNG. ",
                    "no_telp_pelapor": "0361760045",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAKLANJUT, PELANGGAN KWH AMR MENGINFORMASIKAN BAHWA STAND APP AWAL DAN AKHIR DI APP METER TIDAK TERLIHAT. INFORMASI PELANGGAN BIASANYA LAYAR APP MENUNJUKAN STAND AWAL DAN AKHIR NAMUN SAAT INI TIDAK TERLIHAT. PTL MENYALA. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.IRMA",
                    "waktu_lapor": "01/02/2023 10:37:24",
                    "waktu_recovery": "01/02/2023 10:54:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102710",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51730,
                    "nama_ulp": "ULP BANGKALAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul kowi",
                    "alamat_pelapor": "JL KENANGA No. MLAJAH",
                    "no_telp_pelapor": "6281973258802",
                    "keterangan_pelapor": "slmt pagi Bpk/ ibu \\nsudah berjalan 2 Mingguan saya membeli token selalu gagal dalam pembelian nya.\\nsya sudah melakukan pengaduan kpda PLN mobile sebelumnya dan keterangan nya disuruh melakukan pembelian pada tanggal 1 Februari, dan tetap saja keterangan nya selalu gagal dalam pembelian nya, mohon segera di proses Bpk/ibu ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:37:35",
                    "waktu_recovery": "01/02/2023 13:43:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020102712",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "14330846859",
                    "nama_pelapor": "BP DADANG",
                    "alamat_pelapor": "KP SEPATAN JL RAYA MAUK KM 11 RT-2 / RW-2 KEL SEPATAN KEC SEPATAN, KAB TANGERANG. ACUAN : SETEMPAT KIOS PISANG / DEPAN SPBU SEPATAN",
                    "no_telp_pelapor": "02122259368",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). NO TOKEN 5009 6938 6265 6286 8664",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.BADRIA",
                    "waktu_lapor": "01/02/2023 10:37:37",
                    "waktu_recovery": "01/02/2023 11:38:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102718",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maulanaajisaputra",
                    "alamat_pelapor": "KP KALI ULU No.0 RT.000 RW.00 CIKARANG",
                    "no_telp_pelapor": "6281311766686",
                    "keterangan_pelapor": "hasil catat meter sama pembayaran berbeda.  Kwh cuma kena 463 perKWH 1.352  . 463x1.353=625.976 pas mau pembayaran menjadi 763.088",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:38:11",
                    "waktu_recovery": "01/02/2023 11:58:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102720",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52050,
                    "nama_up3": "UP3 SURAKARTA",
                    "id_ulp": 52055,
                    "nama_ulp": "ULP KARTOSURA",
                    "idpel_nometer": "",
                    "nama_pelapor": "DEDE MUSLIM",
                    "alamat_pelapor": "Gg. Satria IV No.2",
                    "no_telp_pelapor": "6281325797899",
                    "keterangan_pelapor": "mohon untuk pindahkan tiang listrik karna sudah tidak terpakai,dan posisi kurang pas,hingga mengganggu jalan masuk,terimakasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:38:23",
                    "waktu_recovery": "01/02/2023 11:27:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020102721",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13101,
                    "nama_ulp": "ULP BELANTI",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuspoka",
                    "alamat_pelapor": "JL PARAK PISANG No.25 RT.1 RW.5",
                    "no_telp_pelapor": "6285274692260",
                    "keterangan_pelapor": "mohon bantuan pak ,token saya eror pak,,bantu satu pak,lampu mati",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:38:28",
                    "waktu_recovery": "01/02/2023 12:19:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100331",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAMID ",
                    "alamat_pelapor": "JL. CIANTRA NO 365 RT007 RW004 DESA CIANTRA KEC CIKARANG SELATAN KAB BEKASI. DIDEKAT MASJID BAITUL AZIZ ",
                    "no_telp_pelapor": "087779229200",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PELANGGAN TIDAK BISA MELAKUKAN PEMBELIAN PULSA KARENA TERTERA BLOCKING TOKEN NAMUN PADA SISTEM TIDAK ADA ANGSURAN YG JATUH TEMPO // PTL MENYALA SISA KWH 27.58",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ULAN",
                    "waktu_lapor": "01/02/2023 10:38:57",
                    "waktu_recovery": "01/02/2023 11:55:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020102728",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53351,
                    "nama_ulp": "ULP CILEDUG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firman hidayat",
                    "alamat_pelapor": "RT 002 RW 002 Blok Pahing Desa Rawaurip Kec.Pangenan Kab.Cirebon",
                    "no_telp_pelapor": "6289630655808",
                    "keterangan_pelapor": "siang kak,dirumah saya kenapa tagihan bln februari besar bgt,kenaikannya sampai 2x lipat dari tagihan sebelum²nya.padahal konsumsi listrik spt bulan² kemarin?tolong dijawab kak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:39:29",
                    "waktu_recovery": "01/02/2023 10:49:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020102729",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12015,
                    "nama_ulp": "ULP DELITUA",
                    "idpel_nometer": "",
                    "nama_pelapor": "irji",
                    "alamat_pelapor": "gg Seroja 2. ujung gg.Dahlia",
                    "no_telp_pelapor": "6281364242979",
                    "keterangan_pelapor": "tiang kayu keropos dan sudah bolong bagian tengah, hampir tumbang, beresiko tumbang.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:39:36",
                    "waktu_recovery": "01/02/2023 10:49:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102730",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "PLN ULP SUNGGUMINASA",
                    "alamat_pelapor": "JL POROS MALINO No.00 RT.0 RW.0 MAWANG",
                    "no_telp_pelapor": "6281342230405",
                    "keterangan_pelapor": "tològ diperiksa kwhmeternya sering mati padahal pemakaian sedikit.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:39:42",
                    "waktu_recovery": "01/02/2023 12:33:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102731",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FARIZIK",
                    "alamat_pelapor": "PR KOMPLEK KODAM JL MERIAM BLOK R RT 2/5 KEL PESANGGRAHAN KEC PESANGGRAHAN (DEPOT AIR ISI LANG ASRAF)",
                    "no_telp_pelapor": "085163063208",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ). SISA = 1361 KWH. NO TOKEN : 5744 4434 1549 7954 6546, 3003 8358 5532 2956 8744 DAN 4079 5587 0410 4770 6061",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "01/02/2023 10:39:46",
                    "waktu_recovery": "01/02/2023 12:00:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102735",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hidayat",
                    "alamat_pelapor": "GG BONJOL No. RT.4 RW.3 PINDOK JAY",
                    "no_telp_pelapor": "6285781400321",
                    "keterangan_pelapor": "Pengisian token listrik PLN Gagal Berulang Kali",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:40:17",
                    "waktu_recovery": "01/02/2023 13:44:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102741",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WINA",
                    "alamat_pelapor": "KOMPLEK DEPLU PONDOK AREN JL CARAKA RAYA BLOK B NO. 55 KEL. PONDOK BETUNG KEC. PONDOK AREN KOTA TANGERANG SELATAN BANTEN (DEKAT MESJID AL IKHWAN/SEKOLAH AL IKHWAN) ",
                    "no_telp_pelapor": "08111741222",
                    "keterangan_pelapor": "TGL 31/12/22 TUNGGAKAN REK DES 22 BERIKUT BK DAN TGL 02/01/23 REK BERJALAN JAN 23 TELAH DILUNASI VIA BANK NIAGA, MOHON AGAR PTL SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_lapor": "01/02/2023 10:40:41",
                    "waktu_recovery": "01/02/2023 13:14:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020102742",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yasin Syarif",
                    "alamat_pelapor": "JL PS II LR BANTENG M",
                    "no_telp_pelapor": "6281268744720",
                    "keterangan_pelapor": "stroom token listrik bertuliskan gagal ketika di ketik ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:40:42",
                    "waktu_recovery": "01/02/2023 11:02:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102749",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "01116657303",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL MATRAMAN DLM II NO.23 RT-11 / RW-8 KEL PEGANGSAAN DUA KEC MENTENG JAKPUS",
                    "no_telp_pelapor": "089604103256",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 35.KWH (TOKEN 6546 1331 5984 6323 2788, TOKEN 3212 9332 1354 7348 5169 DAN TOKEN 3212 9332 1354 7348 5169) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHLI",
                    "waktu_lapor": "01/02/2023 10:41:51",
                    "waktu_recovery": "01/02/2023 10:53:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102750",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_ulp": 52553,
                    "nama_ulp": "ULP PURWODADI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Warsini",
                    "alamat_pelapor": "KR AJAN TUNGGAK RT.0 RW.0",
                    "no_telp_pelapor": "6281326384262",
                    "keterangan_pelapor": "mengajukan tambah daya sudah 3 bulan kk gak keluar ada masalah apa ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:41:53",
                    "waktu_recovery": "01/02/2023 18:50:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020102752",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "APKT PLN MATTOANGIN",
                    "alamat_pelapor": "JL BM PALANGGA MAS J1 No.001",
                    "no_telp_pelapor": "6281248710033",
                    "keterangan_pelapor": "sudah bayar minta di sambung kembali ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:41:58",
                    "waktu_recovery": "01/02/2023 12:33:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102753",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Maria Ulfah",
                    "alamat_pelapor": "Jl. Tol Jakarta - Cikampek Blok CC21 No.7",
                    "no_telp_pelapor": "6285717722540",
                    "keterangan_pelapor": "tidak bisa isi ulang token.\\nstatus toker di blokir",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:42:03",
                    "waktu_recovery": "01/02/2023 11:55:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102754",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CITRA IJIYANTO ",
                    "alamat_pelapor": "PERUM PERMATA PAMULANG JL PERMATA INDAH BLOK H1 NO 16 KEL BAKTI JAYA KEC SETU TANGSEL BANTEN AUAN DEKAT LAOANGAN BOLA/ DEKAT GARDU PLN ",
                    "no_telp_pelapor": "082211990305",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PINDAH APP .  PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.hastutik",
                    "waktu_lapor": "01/02/2023 10:42:22",
                    "waktu_recovery": "01/02/2023 14:09:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5523020100334",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRI OKTA",
                    "alamat_pelapor": "JL KP. CIKARANG JATI RT.10 RW.3 JAYAMULYA, JAYAMULYA, SERANG BARU, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "6285880150827",
                    "keterangan_pelapor": "\\\"PELANGGAN PENDAFTARAN PB (B1T/450VA )\\nKODE PEMBAYARAN / KODE BOOKING/NO AGENDA : 5370312073676, 5370312073677,\\nBP LUNAS PADA TGL (21/1/2023), PELANGGAN SUDAH   MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ERNA",
                    "waktu_lapor": "01/02/2023 10:42:27",
                    "waktu_recovery": "01/02/2023 11:57:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102755",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JUMI",
                    "alamat_pelapor": "JL JOGLO RAYA PR TAMAN ALFA INDAH BLOK D8 NO 11 DS KEMBANGAN UTARA KEC KEMBANGAN JAKARTA BARAT ",
                    "no_telp_pelapor": "02122547092",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR,DENGAN ALASAN : RENOVASI BANGUNAN \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PUTRI_NURUL",
                    "waktu_lapor": "01/02/2023 10:42:21",
                    "waktu_recovery": "01/02/2023 11:46:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020102757",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "yato",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:42:24",
                    "waktu_recovery": "01/02/2023 10:48:13",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102759",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "55324",
                    "nama_pelapor": " IBU SARI ",
                    "alamat_pelapor": "GG KANCIL RT 3 RW 2 NO 16 KP BENDUNGAN KEL RAGUNAN KEC PASAR MINGGU JAKSEL ",
                    "no_telp_pelapor": "02178832775",
                    "keterangan_pelapor": "TGL 31/01/23 PELANGGAN TELAH MELUNASI TAGIHAN REKNING BULAN JAN 23. PTL MINTA DISAMBUNG KEMBALI. INFO PELANGGAN BELUM ADA PENANGANAN. CC.54.ABDULRAHMAN, 19:00, 26/01/23",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YUNIARTI_B.SM",
                    "waktu_lapor": "01/02/2023 10:42:53",
                    "waktu_recovery": "01/02/2023 13:33:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020102762",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "0000000000000007308905",
                    "nama_pelapor": "IBU YANA HANDAYANI",
                    "alamat_pelapor": "KK KOTA WISATA BLOK RB4 NO 6 JL ORLANDO KEL CIANGSANA KEC GN PUTRI KAB BOGOR ( DEKAT MARKET CITY KOTA WISATA)",
                    "no_telp_pelapor": "081315079627",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 23/01/23 PELANGGAN DENGAN ID METER 86064751539 MEMBELI TOKEN VIA M-BANKING BCA SEBESAR RP. 200.000,- DAN NO TOKEN 1897 1503 8571 0306 9101 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA TERPAKAI. SISA KWH : 29.64 TERKAIT K5423012403243\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVITA.CSOB",
                    "waktu_lapor": "01/02/2023 10:43:12",
                    "waktu_recovery": "01/02/2023 11:38:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5323020100314",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "PA YUDI",
                    "alamat_pelapor": "JL. SUKAHURIP, KP. SUKAHURIP RT 7 RW 3 DS. JATIJAYA KEC. GUNUNG TANJUNG KAB. TASIKMALAYA /  DEKAT MASJID JAMI",
                    "no_telp_pelapor": "082317678547",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 15.92 KWH, NO TOKEN : 6995 8244 7010 1872 5435, NO METER : 56507238709",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.AYU",
                    "waktu_lapor": "01/02/2023 10:44:27",
                    "waktu_recovery": "01/02/2023 11:33:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100315",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "JL  - KK VILLA MUTIARA 2  BLOK B1 NO.27  KEL , CIANTRA, KEC CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT/SAMPING ALFAMART  ",
                    "no_telp_pelapor": "6285882057244",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN  PD  DENGAN NO AGENDA 537039922211024850 DAN SUDAH DILAKUKAN PEMBAYARAN TGL  21/11/2022  DENGAN NOREG 5370355021228 NAMUN BELUM ADA REALISASI.MOHON DIBANTU DAN KONFIRMASI PELANGGAN . ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NOVI",
                    "waktu_lapor": "01/02/2023 10:44:32",
                    "waktu_recovery": "01/02/2023 12:05:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020102780",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "taroo",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:45:01",
                    "waktu_recovery": "01/02/2023 10:46:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102781",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Gunawan Yasin",
                    "alamat_pelapor": "KK GRAHA SUKADAMI B4 No.37 RT.000 RW.00 SUKADAMI",
                    "no_telp_pelapor": "6283805802088",
                    "keterangan_pelapor": "pengajuan pasang baru susah untuk dapat no NIDI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:45:09",
                    "waktu_recovery": "01/02/2023 12:05:40",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102783",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18113,
                    "nama_ulp": "ULP LIPAT KAIN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ENI ",
                    "alamat_pelapor": "JL POROS SUKAMAKMUR RT 2/1 KEL KOTA MAKMUR KEC GUNUNG SAIRAN KAB KAMPAR ( DEKAT PRAKTEK DOKTER / SETEMPAT KEDAI REKSI )",
                    "no_telp_pelapor": "082381038081",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH :11.17 ( NO TOKEN : 0115 7238 9115 2875 3434 )",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUTIA",
                    "waktu_lapor": "01/02/2023 10:45:21",
                    "waktu_recovery": "01/02/2023 12:39:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102788",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_ulp": 51402,
                    "nama_ulp": "ULP BLITAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ivan Aditya",
                    "alamat_pelapor": "DN PENJOLAN No. RT.2 RW.1 KARANGBEND",
                    "no_telp_pelapor": "6285157783034",
                    "keterangan_pelapor": "Pembelian token listrik baik offline maupun online di PLN Mobile selalu gagal/tidak berhasil",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:45:25",
                    "waktu_recovery": "01/02/2023 12:07:05",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102791",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NENI",
                    "alamat_pelapor": "PR GRAND PERMATA BLOK ED 06 RT12/10 JL RAYA MAUK  PISANGAN JAYA SEPATAN TANGERANG. DEPAN MUSOLA",
                    "no_telp_pelapor": "02122225427",
                    "keterangan_pelapor": "KURANG TAGIH. ST AKHIR FEB 22 = 16378 . ST APP TGL 01/02/23 = 19948. ACMT = 19833. REK BELUM DILUNASI MENUNGGU KOREKSI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVIANTIE",
                    "waktu_lapor": "01/02/2023 10:46:11",
                    "waktu_recovery": "01/02/2023 11:14:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Kurang Tagih"
                },
                {
                    "no_laporan": "K1223020100113",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TANTI",
                    "alamat_pelapor": "JL WONOGIRI KEL MABAR HILIR NO - RT-- / RW-- KEC MEDAN DELI KOTA MEDAN SUMUT ACUAN: GG AMAL 4",
                    "no_telp_pelapor": "089652161260",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT TOKEN 60427983528423876648. TIDAK ADA KETERANGAN BERHASIL ATAU GAGAL DAN KWH TIDAK BERTAMBAH (SISA KWH 2800 KWH)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.JUNIARSYAH",
                    "waktu_lapor": "01/02/2023 10:46:26",
                    "waktu_recovery": "01/02/2023 11:02:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020102795",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53311,
                    "nama_ulp": "ULP CIREBON KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BONA",
                    "alamat_pelapor": "JL GREENLAND KALIJAGA RESIDENCE C. 01, KALIJAGA, HARJAMUKTI, KOTA CIREBON, JAWA BARAT",
                    "no_telp_pelapor": "082128757005",
                    "keterangan_pelapor": "TGL 18/08/22 PROSES PB (R1T/2.200 VA) DENGAN NO AGENDA 533119912208180956 DAN NO REG 5331112122502. BP DAN STROOM AWAL TELAH DILUNASI. PADA DATA AP2T TERDAPAT KETERANGAN PEMBATALAN PERMOHONAN DI TGL 21/09/22. PELANGGAN TETAP MENGINGINKAN PROSES PB TSB DILANJUTKAN . TERKAIT K5423012705183",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVITA.CSOB",
                    "waktu_lapor": "01/02/2023 10:46:52",
                    "waktu_recovery": "01/02/2023 11:13:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102806",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 540,
                    "nama_up3": "UP3 GARUT",
                    "id_ulp": 53271,
                    "nama_ulp": "ULP GARUT KOTA",
                    "idpel_nometer": "000000000000000000047632",
                    "nama_pelapor": "BP ARMAN",
                    "alamat_pelapor": "JL. TERS. PEMBANGUNAN, KP.CIKOPO RT 2 RW 11 DESA JAYARAGA, KEC TAROGONG KIDUL",
                    "no_telp_pelapor": "088218156260",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH TARIF MENJADI SUBSIDI (R1T/900 VA) DENGAN NO KTP PEMILIK 3205051707580002 A/N RACHMAT. DAN NO. KTP DIBERI KUASA 3205051001930003 AN. ARMAN KHOERUDIN. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA. SESUAI INFO PELANGGAN NO NIK PEMILIK PERSIL TELAH TERDAFTAR SEBAGAI PENERIMA SUBSIDI PADA DTKS",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NADA.LC",
                    "waktu_lapor": "01/02/2023 10:47:49",
                    "waktu_recovery": "01/02/2023 11:06:59",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020102807",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51458,
                    "nama_ulp": "ULP KERTOSONO",
                    "idpel_nometer": "",
                    "nama_pelapor": "srimiati",
                    "alamat_pelapor": "DN LENGKI No. 0 RT. 46 RW. 9 PRAYUNGAN",
                    "no_telp_pelapor": "6285748192953",
                    "keterangan_pelapor": "saya sudah mengajukan migrasi pascabayar ke prabayar,,, dan sudah bayar biaya token...tetapi kenapa statusnya menunggu verifikasi,, sedangkan saya mau memasukan kode verifikasi selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:47:53",
                    "waktu_recovery": "01/02/2023 11:07:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5523020100340",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDANG PRIYANTO ",
                    "alamat_pelapor": "JL SUKUN 1 PR GRIYA INDAH SERPONG BLOK U-1 NO 12 RT 4 RW 17 DS CIBINONG KEC GUNUNG SINDUR KAB BOGOR ",
                    "no_telp_pelapor": "0859106665758",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT PELANGGAN INGIN GANTI MCB APP. PASCA PD YG SUDAH TEREALISASI NAMUN MENGGUNAKAN MCB YG DISEDIAKAN OLEH PELANGGAN DAN DIPASANG OLEH PETUGAS PLN . DGN DAYA SAAT INI 1300 VA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.OKTARIANI",
                    "waktu_lapor": "01/02/2023 10:48:12",
                    "waktu_recovery": "01/02/2023 14:03:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K1423020100186",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17172,
                    "nama_up3": "UP3 METRO",
                    "id_ulp": 17230,
                    "nama_ulp": "ULP TALANG PADANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WENDI ",
                    "alamat_pelapor": "JL PESANTREN ( BATU KAPUR ) ARAH KE INDOMIN NO.0 RT.0 RW.0 KEL. TANJUNG KEMALA KEC. PUGUNG, KAB. TANGGAMUS, LAMPUNG, DEKAT GUNUNG KAPUR, DEKAT KANTOR INDOMIN ",
                    "no_telp_pelapor": "0721772198",
                    "keterangan_pelapor": "TGL 19/01/23 PROSES PB (R1T/2.200 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 172309912301194412 DAN NO KODE PEMBAYARAN 1723012072781. TGL 19/01/23 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. RUMAH TELAH DIHUNI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.RIKA",
                    "waktu_lapor": "01/02/2023 10:48:15",
                    "waktu_recovery": "01/02/2023 14:53:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102818",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52450,
                    "nama_up3": "UP3 PEKALONGAN",
                    "id_ulp": 52452,
                    "nama_ulp": "ULP BATANG",
                    "idpel_nometer": "1034665",
                    "nama_pelapor": "BP SANTOSO",
                    "alamat_pelapor": "TOKO : SANTOSA, ALAT2 SEPEDA, JL. JEND SUD NO : 211 BTG. RT 05 RW 05. PROYONANGGAN UTARA BTG.",
                    "no_telp_pelapor": "082324770579",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, PELANGGAN BERKEBERATAN DILAKUKAN BACA METER OLEH PPETUGAS KARNA SDH MELAKUKAN SWACAM.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHMADI.LC",
                    "waktu_lapor": "01/02/2023 10:48:39",
                    "waktu_recovery": "01/02/2023 13:42:48",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K5223020100624",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "11477",
                    "nama_pelapor": "IBU NINIK ",
                    "alamat_pelapor": "JL RAWAKOPI I NO  15 - RT-7 / RW-1 KEL. LIMAU KEC LIMAU KOTA DEPOK >>  SEBELUM FLOWERS RESIDENCE",
                    "no_telp_pelapor": "08111925267",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN GESER APP. PELANGGAN MENGHENDAKI GESER APP  DENGAN ID PELANGGAN: 543102902489 (PELANGGAN MASIH MEMILIKI TUNGGAKAN DAN TELAH DISARANKAN UNTUK SEGERA MELAKUKAN PELUNASAN\\\")\\nKARENA RUMAH DIRENOVASI-\\nMOHON BANTUAN TINDAK LANJUT , KARENA PERMASALAHAN PELANGGAN MASIH BELUM SELESAI (CC.51.ASTUTIK)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.DYAH",
                    "waktu_lapor": "01/02/2023 10:48:59",
                    "waktu_recovery": "01/02/2023 14:07:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102821",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12015,
                    "nama_ulp": "ULP DELITUA",
                    "idpel_nometer": "",
                    "nama_pelapor": "irji",
                    "alamat_pelapor": "gg Seroja 2. ujung gg.Dahlia",
                    "no_telp_pelapor": "6281364242979",
                    "keterangan_pelapor": "tiang kayu keropos dan sudah bolong bagian tengah, hampir tumbang, beresiko tumbang.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:49:20",
                    "waktu_recovery": "01/02/2023 10:59:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102822",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "JL GADING RAYA NO 2 RT 12/10 KEL PISANGAN TIMUR KEC PULO GADUNG JAKTIM. ACUAN SEBRANG ALFAMART GADING RAYA / SMP 44 ",
                    "no_telp_pelapor": "02185915358",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN SESUAI INFO PELANGGAN TELAH DATANG PETUGAS MELAKUKAN PERGANTIAN APP NAMUN APP BELUM DIGANTI (KWH METER TIDAK ADA). YBS TIDAK DIBERIKAN SURAT PEMUTUSAN ATAUPUN ADANYA TUNGGAKAN. (PTL PADAM)  SETEMPAT BELUM DIITNDAK LANJUTII  CC.54.TATI  15.31",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SRIUTAMI",
                    "waktu_lapor": "01/02/2023 10:49:24",
                    "waktu_recovery": "01/02/2023 18:27:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102823",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "werni",
                    "alamat_pelapor": "JL NUSANTARA II No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:49:24",
                    "waktu_recovery": "01/02/2023 10:50:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102824",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMANA ",
                    "alamat_pelapor": "KOMP TAMAN ALFA INDAH BLOK K2 KEL PETUKANGAN UTARA KEC PESANGGRAHAN KOTA JAKSEL ACUAN LAPANGAN TEKNIS ",
                    "no_telp_pelapor": "0215841126",
                    "keterangan_pelapor": "PELANGGAN MELAPOR,  SESUAI INFO PELANGGAN GARDU KL63 PADA WILAYAH SETEMPAT SUDAH TUA (KUSAM). WILAYAH SETEMPAT AKAN DIJADIKAN KAWASAN UNGGULAN DAN PERESMIAAN BUPATI BULAN FEBRUARI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RAHMAT_S.CBC",
                    "waktu_lapor": "01/02/2023 10:49:29",
                    "waktu_recovery": "01/02/2023 16:02:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5523020100344",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIFKI",
                    "alamat_pelapor": "JL DIPONEGORO NO. 137A RT- RW- KEL LEMAH PUTRO KEC SIDOARJO KAB SIDOARJO. DIBELAKANG LARITA BAKERY SIDOARJO. ",
                    "no_telp_pelapor": "6285748382788",
                    "keterangan_pelapor": "APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. DENGAN SISA KWH = 635 NO TOKEN: 66904110100914798296",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ULAN",
                    "waktu_lapor": "01/02/2023 10:49:37",
                    "waktu_recovery": "01/02/2023 11:52:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5323020100320",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53702,
                    "nama_ulp": "ULP CIBITUNG",
                    "idpel_nometer": "32000054893",
                    "nama_pelapor": "BP ANTOHIR ",
                    "alamat_pelapor": "KK VILLA IMPIAN BLOK  C-10 NO  6   JL ANGGUR 8 RT-06 / RW-041 KEL WANASARI KEC CIBITUNG KAB BEKASI ",
                    "no_telp_pelapor": "6281908496164",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGAJUKAN GESER KWH METER KARENA SEDANG RENOVASI . \\nMOHON KONFIRMASI PELANGGAN . \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.MILA_H",
                    "waktu_lapor": "01/02/2023 10:50:24",
                    "waktu_recovery": "01/02/2023 11:06:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102832",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31210,
                    "nama_ulp": "ULP PALU KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU ",
                    "alamat_pelapor": "JL G. BALE RT. 01/03 NO - KEL LOLU UTARA KEC PALU SELATAN KOTA PALU PROV SULAWESI TENGAH (DEKAT CAFE KOPI O )",
                    "no_telp_pelapor": "085255115201",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020102250, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 11.53 (PTL TIDAK PADAM)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVA_I",
                    "waktu_lapor": "01/02/2023 10:50:45",
                    "waktu_recovery": "01/02/2023 11:55:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020102833",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 145,
                    "nama_up3": "UP3 JEMBER",
                    "id_ulp": 51601,
                    "nama_ulp": "ULP JEMBER KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JEFRIZAL",
                    "alamat_pelapor": "PERUM PESONA REGENCY BLOK NB.13 KELURAHAN PATRANG, KECAMATAN PATRANG, KABUPATEN JEMBER",
                    "no_telp_pelapor": "082311502050",
                    "keterangan_pelapor": "ID PELANGGAN 516019915992. TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI MELALUI BANK BCA PTL MINTA DISAMBUNG KEMBALI. SESUAI INFORMASI PELANGGAN PADA SAAT DIBERIKAN SURAT DARI PETUGAS AKAN DILAKUKAN PERGANTIAN MENJADI KWH METER PRABAYAR, NAMUN SAMPAI SAAT INI TIDAK ADA REALISASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHMADI.LC",
                    "waktu_lapor": "01/02/2023 10:50:37",
                    "waktu_recovery": "01/02/2023 15:29:27",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020102838",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 411,
                    "nama_up3": "UP3 AMBON",
                    "id_ulp": 41111,
                    "nama_ulp": "ULP AMBON KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JANNY ",
                    "alamat_pelapor": "JL KARPAN RT 3/3  NO. 15 KEL KARPAN KEC SIRIMAU KOTA AMBON ",
                    "no_telp_pelapor": "081343007462",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWIN.CSOI",
                    "waktu_lapor": "01/02/2023 10:50:57",
                    "waktu_recovery": "01/02/2023 12:14:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5323020100323",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53589,
                    "nama_ulp": "ULP LEMBANG",
                    "idpel_nometer": "14028912401",
                    "nama_pelapor": "BP AGUS DWI",
                    "alamat_pelapor": "JL BAKTI SEJATI NO.12 RT-1 RW-9 KP BATU REOG DS GUDANG KAHURIPAN KEC LEMBANG KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "082118818815",
                    "keterangan_pelapor": "MOHON BANTU PEMINDAHAN DAN PENYALAAN KEMBALI KARENA SEBELUMNYA BANGUNAN DIRENOVASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NIA",
                    "waktu_lapor": "01/02/2023 10:51:13",
                    "waktu_recovery": "01/02/2023 10:54:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102842",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51453,
                    "nama_ulp": "ULP JOMBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "candra styo w",
                    "alamat_pelapor": "DN NGRANDU No. RT.2 RW.1 MOROSUNGGI",
                    "no_telp_pelapor": "6285648128387",
                    "keterangan_pelapor": "beli token di mbca kok ndak bisa diinput",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:51:17",
                    "waktu_recovery": "02/02/2023 05:13:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102845",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "khamisa",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo lb",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:51:42",
                    "waktu_recovery": "01/02/2023 10:53:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102848",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 548,
                    "nama_up3": "UP3 INDRAMAYU",
                    "id_ulp": 53401,
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)",
                    "idpel_nometer": "",
                    "nama_pelapor": "darma",
                    "alamat_pelapor": "DS BLOK KLAMPOK TEGALMULYA No. RT.3 RW.1 KRANGKENG",
                    "no_telp_pelapor": "6282167540249",
                    "keterangan_pelapor": "awalnya kehabisan token..saat isi token tidak bisa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:52:08",
                    "waktu_recovery": "01/02/2023 17:15:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102849",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUBEKEN",
                    "alamat_pelapor": "JL YAKTAPENA No.34 RT.4 RW.7 PONDOK RAN",
                    "no_telp_pelapor": "6281219860353",
                    "keterangan_pelapor": "selamat pagi bapak/ibu di pln area setempat dengan ini kami bermaksud mau mengajukan geser kwh meter dengan idpel : 543600941966, mohon di tindak lanjut nya , terimakasi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:52:16",
                    "waktu_recovery": "01/02/2023 14:05:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102851",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP VIKY ",
                    "alamat_pelapor": "JL DUREN TIGA SELATAN NO 19 RT-9 / RW-2 KEL DUREN TIGA KEC PANCORAN JAKARTA SELATAN ( SETEMPAT PROYEK RUMDIN DAN TOWN HOUSE BUKIT HASAN/ SEBRANG KANTOR PLN DUREN TIGA)",
                    "no_telp_pelapor": "082138152791",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES BERHENTI BERLANGGANAN SELAMANYA DIKARENAKAN SETEMPAT PROYEK SUDAH SELESAI. PEMOHON SEBAGAI YANG DIBERIKUASA. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUTIA",
                    "waktu_lapor": "01/02/2023 10:52:33",
                    "waktu_recovery": "01/02/2023 11:04:25",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Berhenti Berlangganan"
                },
                {
                    "no_laporan": "K5423020102857",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL KALI MANGGIS NO 69 RT 4/9  KEL HARJIMUKTI KEC CIMAGGIS KOTA DEPOK ACUAN DEKAT MUSHOLAH ALTAUFIK  ",
                    "no_telp_pelapor": "081320912653",
                    "keterangan_pelapor": "TGL 31/01/23 REK BULAN JAN 2023 BERIKUT BK TELAH DILUNASI . MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SARTIKA",
                    "waktu_lapor": "01/02/2023 10:52:55",
                    "waktu_recovery": "01/02/2023 13:18:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020102866",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI ",
                    "alamat_pelapor": "KK GRAHA BONTOLOE BLOK A NO 16 RT04/RW5 KEL PASAR RAYA KEC BIRINGKANANYA KOTA MAKASSAR ",
                    "no_telp_pelapor": "081340652807",
                    "keterangan_pelapor": "MOHON BANTUAN PENGINPUTAN TOKEN GAGAL UP DATE VKRN 43 ( PTL TIDAK PADAM ) SISA KWH = 11.09 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURYATI",
                    "waktu_lapor": "01/02/2023 10:53:46",
                    "waktu_recovery": "01/02/2023 14:31:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020102868",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52106,
                    "nama_ulp": "ULP SLEMAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "zurkonah yogyakarta",
                    "alamat_pelapor": "DN KEMIRI KEBO No.- RT.2 RW.7 GIRIKERTO",
                    "no_telp_pelapor": "628895402382",
                    "keterangan_pelapor": "selamat siang minta CT ya kak?? trimakasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:53:51",
                    "waktu_recovery": "01/02/2023 12:29:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102872",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yakub zaenal",
                    "alamat_pelapor": "No.kp Sindang Sari Kel tanah baru sebrang kampus aka",
                    "no_telp_pelapor": "6281213019135",
                    "keterangan_pelapor": "token listrik selalu gagal ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:54:23",
                    "waktu_recovery": "01/02/2023 11:14:37",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102873",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "PR PESONA SWHADARMA RES BLOK.A NO 7 JALUR 1 KEL BEDAHAN KEC SAWANGAN KOTA DEPOK JABAR ",
                    "no_telp_pelapor": "082125920870",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101010, MOHON BANTUAN DAN PENYELESAIAN PELANGGAN DENGAN ID METER 32172940432 TELAH MEMENUHI TOPUP UNTUK BULAN JAN 23 SEBESAR 720 JAM NYALA PDA TGL 01/02/23.SERTA SELANJUTNYA. YBS MEMBUTUHKAN TOPUP TOKEN (PTL TIDAK PADAM ) SISA 70 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.D_FEBRIANNA",
                    "waktu_lapor": "01/02/2023 10:54:47",
                    "waktu_recovery": "01/02/2023 14:03:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020102875",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "trio",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "instalasi rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:54:40",
                    "waktu_recovery": "01/02/2023 10:55:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102879",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14130,
                    "nama_ulp": "ULP AMPERA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SYAFEI / binsyafei",
                    "alamat_pelapor": "JL KH AZHARI, LR.JAMBU (DI SEBRANG PAUD FADILLAH) RT11/05, KEL.TANGGA TAKAT, KEC. SEBERANG ULU II, PALEMBANG, SUMATERA SELATAN. ACUAN LOKASI, ADA PLANG “PENJAHIT DEWI” DI DEPAN LORONG",
                    "no_telp_pelapor": "088269676503",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL  21/01/2023 TERJADI GANGGUAN KWH ERROR DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. KARMAN DAN BP. ROBERT DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWI_W.SM",
                    "waktu_lapor": "01/02/2023 10:55:10",
                    "waktu_recovery": "01/02/2023 13:11:13",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102882",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Kukuh Febrianto",
                    "alamat_pelapor": "PR GRIYA MUTIARA ASRI CB8 No.29 SINDANG MU",
                    "no_telp_pelapor": "6281296705042",
                    "keterangan_pelapor": "Perubahan Mcb ke seperti semula\\npasca penyambungan sementara... \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:55:05",
                    "waktu_recovery": "01/02/2023 12:20:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5323020100326",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 540,
                    "nama_up3": "UP3 GARUT",
                    "id_ulp": 53286,
                    "nama_ulp": "ULP CIBATU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPA ABDUL GANI",
                    "alamat_pelapor": "KP CIJANGKAR NO.0 RT-002 / RW-09 JL CIJANGKAR KERSAMANAH DESA KERSAMANAH KEC KERSAMANAH  KAB GARUT / DKT SDN KERSAMANA 5 ",
                    "no_telp_pelapor": "082315193417",
                    "keterangan_pelapor": " PERMOHONAN GESER APP METER KARENA RENOVASI DENGAN ID PEL : 532890105333 . MOHON KONFIRMASI KEPADA PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.HAMIDAH",
                    "waktu_lapor": "01/02/2023 10:55:24",
                    "waktu_recovery": "01/02/2023 11:52:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102888",
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_up3": 426,
                    "nama_up3": "UP3 TIMIKA",
                    "id_ulp": 42610,
                    "nama_ulp": "ULP TIMIKA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dian tandilalo",
                    "alamat_pelapor": "DS WONOSARI JAYA No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282187045014",
                    "keterangan_pelapor": "GAGAL IMPUT TOKEN PLN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:55:32",
                    "waktu_recovery": "01/02/2023 15:06:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102895",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22120,
                    "nama_ulp": "ULP BANJARBARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "JL GOLF GG MANDIRI NO 2 RT 7 RW 4 KEL SYAMSUDIN NOOR KEC LANDASAN ULIN KOTA BANJARBARU",
                    "no_telp_pelapor": "082250281903",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 20/01/23 PEMBAYARAN NO REG: 2212012108154 ATAS PROSES PB DAYA (R1M/T 900) NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGANNYA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ADAM_BUKHORI",
                    "waktu_lapor": "01/02/2023 10:56:09",
                    "waktu_recovery": "01/02/2023 11:22:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102898",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 317,
                    "nama_up3": "UP3 SINGKAWANG",
                    "id_ulp": 21200,
                    "nama_ulp": "ULP SINGKAWANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. RUSMIN",
                    "alamat_pelapor": "JL  RAYA TANJUNG BAT ",
                    "no_telp_pelapor": "083865709025",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEB 23 ST AW 66363, ST AK 66773 ST BERDASARKAN ANGKA ACMT = 66773. (REK BELUM DILUNASI).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MARTA.LC",
                    "waktu_lapor": "01/02/2023 10:56:25",
                    "waktu_recovery": "01/02/2023 12:33:26",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020102899",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUTIA",
                    "alamat_pelapor": "JL THOMSON RAYAPR CLUSTER THOMSON RAYA NO 17  KEL MEDANG KEC PAGEDANGAN KAB TANGERANG (DEKAT KAMPUS UMN)",
                    "no_telp_pelapor": "082273833158",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 24/01/2023 PELANGGAN DENGAN ID METER 45033585113 MEMBELI TOKEN SEBESAR RP. 500.000,- DAN NO TOKEN 73696859912304672563 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA USED. INFO PETUGAS SEBELUMNYA YG DATANG AKAN DIHUBUNGI DIBERIKAN KODE TOKEN YG BARU NAMUN BELUM ADA TINDAKLANJUT.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IRMA_SURYANI",
                    "waktu_lapor": "01/02/2023 10:56:25",
                    "waktu_recovery": "01/02/2023 11:35:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5323020100327",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "000000000000000E 2410569",
                    "nama_pelapor": " BPK MUHAMAD RAFIK ",
                    "alamat_pelapor": "JL - KP PONDOK BITUNG NO 58 RT-006 / RW-01 KEL. SUKAHARJA KEC. CIJERUK KAB. BOGOR ",
                    "no_telp_pelapor": "081298762217",
                    "keterangan_pelapor": "\\nPELANGGAN TELAH MENGAJUKAN SURAT PERMOHONAN MIGRASI PRABAYAR - PASCABAYAR ,DENGAN IDPEL 538311127583 DAN 538314422674 , NAMUN BLM ADA KONFIRMASI KEMBALI \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.LISTIYANI",
                    "waktu_lapor": "01/02/2023 10:56:37",
                    "waktu_recovery": "01/02/2023 12:37:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020102903",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "hima",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:56:50",
                    "waktu_recovery": "01/02/2023 10:58:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102907",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51453,
                    "nama_ulp": "ULP JOMBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "endik noerman syah",
                    "alamat_pelapor": "DN KEMAMBANG No.0 RT.2 RW.6 DIWEK",
                    "no_telp_pelapor": "6285234620775",
                    "keterangan_pelapor": "mcb kwh meter eror,sering njeglek/tidak kuat",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:57:19",
                    "waktu_recovery": "01/02/2023 14:49:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102908",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HIMAWAN",
                    "alamat_pelapor": "JL SALAK RAYA NO 17 RT08/05 KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN JAKBAR",
                    "no_telp_pelapor": "081280006740",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 30/01/23 DIKENAKAN PEMUTUSAN UNTUK IDPEL 541102105923 A/N THOMAS SERANTAK. TERKAIT TUNGGAKAN REK DES 22. SESUAI INFO PELANGGAN IDPEL TSB TELAH DI AJUKAN BERHENTI BERLANGGANAN SEJAK 5 TAHUN YANG LALU, DAN DILOKASI HANYA TERPASANG 1 APP DENGAN IDPEL 541102105931 A/N LILIANA RUSLIM, DAN MENGGUNAKAN LAYANAN PRABAYAR, SESUAI INFO PELANGGAN DIKENAKAN PEMUTUSAN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWIN.CSOI",
                    "waktu_lapor": "01/02/2023 10:57:22",
                    "waktu_recovery": "01/02/2023 11:28:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Salah Putus "
                },
                {
                    "no_laporan": "K5423020102913",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32030,
                    "nama_ulp": "ULP MAROS",
                    "idpel_nometer": "",
                    "nama_pelapor": "Salmiyana",
                    "alamat_pelapor": "Rachita Garden 3 Blok C3/06",
                    "no_telp_pelapor": "6285255625744",
                    "keterangan_pelapor": "Mohon dibantu untuk mempercepat pemasangan listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 10:57:59",
                    "waktu_recovery": "01/02/2023 11:09:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102914",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53851,
                    "nama_ulp": "ULP LEUWILIANG",
                    "idpel_nometer": "000000000000000000024493",
                    "nama_pelapor": "BP FERI",
                    "alamat_pelapor": "KP CINANGNENG NO.0 RT.001 RW.01 CINANGNENG, CIBANTENG, CIAMPEA, KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081281133324",
                    "keterangan_pelapor": "TGL 27/12/2022 PROSES PD (R3/11000 VA) - (R3T/13200 VA) MELALUI\\nPLN MOBILE DENGAN NOMOR REGISTRASI 5385117046178. TGL 27/12/2022 BP DAN\\nSTROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA\\nDIREALISASIKAN PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KADININGRUM.SM",
                    "waktu_lapor": "01/02/2023 10:58:12",
                    "waktu_recovery": "01/02/2023 12:25:38",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5123020100555",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MUNA ",
                    "alamat_pelapor": "JL KEDUNGPELUK  NO -DS KEDUNGPELUK RT 4 RW 4 KEC CANDI KAB SIDOARJO ",
                    "no_telp_pelapor": "082133958153",
                    "keterangan_pelapor": "MOHON BANTUAN PD R1T / 450 KE R1T / 900 KARENA ALAMAT SESUAI KTP  JL KEDUNGPELUK  NO -DS KEDUNGPELUK RT 4 RW 4 KEC CANDI KAB SIDOARJO  SEDANG DI AP2T DS KEDUNGPELUK RT 2 RW 3 KEL CEMENGBAKALAN  KEC SIDOARJO  KAB SIDOARJO NO KTP 3515076810790002 A/N SITI MAIMUNAH ALAMAT EMAIL johanarifin1958  @gmail.com NO TELPON 082133958153.MOHON TINDAK LANJUT SEGERA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_lapor": "01/02/2023 10:58:14",
                    "waktu_recovery": "01/02/2023 11:53:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5223020100640",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RITA",
                    "alamat_pelapor": "PR RUKO MAHKOTA MAS BLOK G NO 8  RT-0 / RW-0 JL-  KEL CIKOKOL KEC - KOTA TANGERANG //  DEKAT TRANSMART",
                    "no_telp_pelapor": "081807347597",
                    "keterangan_pelapor": "MOHON PENGECEKAN APP. APP TIDAK BEROPERASI DAN PTL NORMAL. SISA KWH 01/02/23: 133.38 TIDAK BERKURANG. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ADILA",
                    "waktu_lapor": "01/02/2023 10:58:38",
                    "waktu_recovery": "01/02/2023 12:39:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102918",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 20,
                    "nama_up3": "UP3 KRAMAT JATI",
                    "id_ulp": 54710,
                    "nama_ulp": "UP3 KRAMAT JATI",
                    "idpel_nometer": "32011167973",
                    "nama_pelapor": "IBU RISMA ",
                    "alamat_pelapor": "JL GG SILUMAN RT9/3 NO 45 KEL  KEBON PALA KEC MAKASAR JATIM ACUAN DEKAT POS RT 9",
                    "no_telp_pelapor": "081370049395",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN. TGL 1/02/23 NO METER 32011167973 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA AP2T TIDAK ADA BLOCKING TOKEN.  SISA KWH 36 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHLI",
                    "waktu_lapor": "01/02/2023 10:58:58",
                    "waktu_recovery": "01/02/2023 13:33:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K2323020100114",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22120,
                    "nama_ulp": "ULP BANJARBARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ASROBI ",
                    "alamat_pelapor": "JL MAYANG SARI KOMP.MUSTIKA PERMAI II B NO 8  RT 016 RW 003 KEL SUNGAI BESAR KEC BANJARBARU KOTA  BANJARBARU ACUAN LOKASI : RUMAH RENOVASI ",
                    "no_telp_pelapor": "85345668434",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT DAN KONFIRMASI KE PELANGGAN INFORMASI PELANGGAN MENDAPATKAN NO REG : 2212043027557 NAMUN STTS PADA SISTEM INFO AGENDA TERDAPAT PEMBATALAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.NURUL",
                    "waktu_lapor": "01/02/2023 10:59:32",
                    "waktu_recovery": "01/02/2023 11:23:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Susulan"
                },
                {
                    "no_laporan": "K5423020102922",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "01116689868",
                    "nama_pelapor": "IBU TITI SUPARTI ",
                    "alamat_pelapor": "PR CROWN GOLF BOULEVARD NO.39 KEL KAMAL MUARA KEC PENJARINGAN KOTA JAKARTA UTARA // DEKAT POS SATPAM, RUMAH IBU TITIK",
                    "no_telp_pelapor": "02129525789",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA. SISA PULSA 921.50 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURNOVIANA",
                    "waktu_lapor": "01/02/2023 10:59:42",
                    "waktu_recovery": "01/02/2023 12:02:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102926",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "firgon",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:00:03",
                    "waktu_recovery": "01/02/2023 11:01:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102927",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53331,
                    "nama_ulp": "ULP SUMBER",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIKA ISTI AISYAH",
                    "alamat_pelapor": " JL KRAMAT PASAR MINGGU NO. 24 RT 004 RW 003 KEL. KEPUH KEC. PALIMANAN KAB. CIREBON 45161 PROVINSI JAWA BARAT TOKO KIOS UNGGAS WARNA ORANGE",
                    "no_telp_pelapor": "087730512423",
                    "keterangan_pelapor": "TGL 31/1/2023 PROSES PS (L/3500 VA) MELALUI LOKET PLN DENGAN \\nNOMOR REGISTRASI 5333129005150. TGL TGL 31/1/2023 BP TELAH DILUNASI. UNTUK \\nKEPERLUAN PESTA SELAMA 30 HARI HARI DARI TGL. 31/1/2023 SD \\n1/3/2023 . MOHON UNTUK SEGERA DIREALISASIKAN \\nPENYAMBUNGAN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IFUL123.LC",
                    "waktu_lapor": "01/02/2023 11:00:04",
                    "waktu_recovery": "01/02/2023 11:15:21",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Penyambungan Sementara (PS)",
                    "nama_subissuetype": "Proses PS, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020102934",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31211,
                    "nama_ulp": "ULP BUNGKU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PENDIDIKAN DN DESA BAHODOPI, KEL BAHODOPI, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH// ACUAN BELAKANG KANTOR KUA ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 15/04/22 PEMBAYARAN BIAYA PROSES PB ( R1T/1.300 VA ) DENGAN NO REG 3121112043729. TGL 18/07/22 STATUS PEREMAJAAN PDL NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5422121902422, K5423013002373 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN KECEWA ATAS PELAYANAN PLN DIKARENAKAN SESUAI INFO PELANGGAN BULAN JAN 23 DATANG KE APL SETEMPAT DIINFORMASIKAN BELUM ADA REALISASI KARENA TIDAK ADA PETUGAS YANG MELAKUKAN PEMASANGAN DAN YBS MELAKUKAN PENGECEKAN PADA APLIKASI PLN MOBILE STATUS PERMOHONAN TSB SUDAH SELESAI/NYALA . ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUTIA",
                    "waktu_lapor": "01/02/2023 11:00:47",
                    "waktu_recovery": "01/02/2023 14:55:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102937",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 232,
                    "nama_up3": "UP3 BALIKPAPAN",
                    "id_ulp": 23200,
                    "nama_ulp": "ULP BALIKPAPAN SELATAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WARDA",
                    "alamat_pelapor": "JL BLORA I NO 61 RT 21 PASAR BARU KLANDASAN ILIR BALIKPAPAN KOTA 76113 KAL TIM",
                    "no_telp_pelapor": "081349653077",
                    "keterangan_pelapor": "PENGISIAN TOKEN DISPLAY GAGAL UPDATE VKRN 43  (PTL TIDAK PADAM ) SISA KWH 18,85 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YANTI.SM",
                    "waktu_lapor": "01/02/2023 11:01:20",
                    "waktu_recovery": "01/02/2023 12:08:26",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100355",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53563,
                    "nama_ulp": "ULP BANDUNG TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP",
                    "alamat_pelapor": "JL RANDUSARI RAYA NO.25 RT-1 / RW-19 KEL ANTAPANI KIDUL KEC ANTAPANI KOTA BANDUNG ",
                    "no_telp_pelapor": "081910592263",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT MCB APP DILOKASI TIDAK ADA, PELANGGAN TIDAK MENGETAHUI DIBERIKAN SURAT BERITA ACARA ATAU TIDAK KARENA SEBELUMNYA BANGUNAN TSB DIKONTRAKKAN. SAAT INI APP DISAMBUNG LANGSUNG DAYA 1300 VA. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN (PTL NYALA) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.JAMAL",
                    "waktu_lapor": "01/02/2023 11:01:27",
                    "waktu_recovery": "01/02/2023 11:10:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5523020100356",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA ",
                    "alamat_pelapor": " PR MEDANG LESTARI BLOK A4/L6 .KEC PAGEDANGAN KEL MEDANG. KOTA TANGERANG . ACUAN : SEKOLAH UMN GADING SERPONG ",
                    "no_telp_pelapor": "6285717099385",
                    "keterangan_pelapor": "TGL 31/12/2022 PELANGGAN MELAPORKAN APP TERTERA ERROR DAN RUSAK DENGAN NO PENGADUAN G5422123105251 DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS, NAMUN PULSA BELUM DIAKUMULASIKAN. SISA PULSA : TIDAK DIKETAHUI, NO.METER LAMA : 14236593324 NO.METER BARU : 14452462774",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.WIDYA",
                    "waktu_lapor": "01/02/2023 11:01:47",
                    "waktu_recovery": "01/02/2023 11:12:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020102943",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17100,
                    "nama_ulp": "ULP KARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL RIDUAN RAIS GG.AINAN No.0 RT.0",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kipet rusak...ganti meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:01:56",
                    "waktu_recovery": "01/02/2023 11:58:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102946",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22100,
                    "nama_ulp": "ULP MANGKURAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ana Nopiana Noor Rahmah",
                    "alamat_pelapor": "JL KAYU TANGI 2 JALUR 1 No. RT.16",
                    "no_telp_pelapor": "6285248484871",
                    "keterangan_pelapor": "setelah dilakukan perubahan daya hari ini tanggal 1 februari, cold storage saya tidak berfungsi (error)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:02:07",
                    "waktu_recovery": "01/02/2023 11:50:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Daya Terpasang Tidak Sesuai Daya Kontrak"
                },
                {
                    "no_laporan": "K5423020102947",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 147,
                    "nama_up3": "UP3 MADIUN",
                    "id_ulp": 51503,
                    "nama_ulp": "ULP MAGETAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rina Dwi Astuti",
                    "alamat_pelapor": "DN KROYO No.0 RT. 2 RW. 5 NGURI",
                    "no_telp_pelapor": "6281553393304",
                    "keterangan_pelapor": "saya ingin memperbarui data diri untuk mengunduh tagihan listrik 3 bln lalu. tapi data diri berupa nik, npwp tidak dapat diperbarui. dan menu simpan tidam dapat di klik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:02:10",
                    "waktu_recovery": "01/02/2023 11:20:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102949",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL BUKIT INDAH RAYA NO 3 RT-0 / RW-0 KEL. CIBATU KEC CIKARANG SELATAN KAB BEKASI // BELAKANG HOTEL SAHID ",
                    "no_telp_pelapor": "0218937380",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI TGL 2/01/23 PENANGANAN GANGGUAN (MCB RUSAK), PTL SEJAK GANGGUAN HINGGA SAAT INI MASIH MENYALA NORMAL, OLEH PETUGAS TIDAK DILAKUKAN SAMBUNG LANGSUNG (SESUAI INFO PELANGGAN), SAMPAI DENGAN SAAT INI BELUM ADA PERGANTIAN MCB RUSAK TERSEBUT, YBS INGIN SEGERA SECEPATNYA DILAKUKAN PERGANTIAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RISKA_MEGAWATI",
                    "waktu_lapor": "01/02/2023 11:02:12",
                    "waktu_recovery": "01/02/2023 12:52:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102950",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56120,
                    "nama_ulp": "ULP CILEGON",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yayan Suryana",
                    "alamat_pelapor": "PR TAMAN KRAKATAU BLOK M6 No.24 RT.0 RW.0 WR KURUNG",
                    "no_telp_pelapor": "6287788516425",
                    "keterangan_pelapor": "Saya mau menambah panjang kabel, karena posisi KWH meter kemungkinan akan dipindah, kabel menghalangi bangunan.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:02:13",
                    "waktu_recovery": "01/02/2023 11:28:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020102951",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 183,
                    "nama_up3": "UP3 TANJUNGPINANG",
                    "id_ulp": 18301,
                    "nama_ulp": "ULP BINTAN CENTER",
                    "idpel_nometer": "",
                    "nama_pelapor": "dinda ajja",
                    "alamat_pelapor": "KP SIDOMULYO No.0 RT.0 RW.0 BATU 10",
                    "no_telp_pelapor": "6285363142786",
                    "keterangan_pelapor": "masalah voltase tak stabil.. naik turun",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:02:18",
                    "waktu_recovery": "01/02/2023 12:14:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020102961",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SARINAH",
                    "alamat_pelapor": "JL WASPADA II GG BB3 NO 28 RT7/12 KEL.TANAH SEREAL KEC TAMBORA JAKARTA BARAT ACUAN LOKASI DKT MESJID JIHADUL AKBAR ",
                    "no_telp_pelapor": "0216251605",
                    "keterangan_pelapor": "TGL 01/02/23 PENANGANAN GANGGUAN MCB OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. LG NO. -. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. SESUAI INFO PELANGGAN, TIDAK DIBERIKAN SURAT DAN DIJANJIKAN OLEH PETUGAS UNTUK DILAKUKAN PERGANTIAN MCB DALAM JANGKA WAKTU 1-3 HARI . ID METER 86223601068",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.D_FEBRIANNA",
                    "waktu_lapor": "01/02/2023 11:03:37",
                    "waktu_recovery": "01/02/2023 12:22:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020102965",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LISDA",
                    "alamat_pelapor": "JL E RAYA NO 31, RT 8 RW 3, KEL KARANGANYAR, KEC SAWAH  BESAR , JAKARTA PUSAT >> DI BELAKANG PASAR BARU METRO ADA KEREKOT RAYA /DISEBERANG TUKANG SOTO",
                    "no_telp_pelapor": "0216492271",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 36717977554919884848 PTL NYALA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IRMA_SURYANI",
                    "waktu_lapor": "01/02/2023 11:04:14",
                    "waktu_recovery": "01/02/2023 12:02:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102966",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIRAWAN",
                    "alamat_pelapor": "JL H. DARIP KK PREMIER RIVIERA BLOK E NO 5  RT 5 RW 2 KEL JATINEGARA KEC CAKUNG JAKTIM  DEKAT PERTIGAAN JATINEGARA KAUM ",
                    "no_telp_pelapor": "085289978888",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN SETEMPAT RENOVASI. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURNOVIANA",
                    "waktu_lapor": "01/02/2023 11:04:06",
                    "waktu_recovery": "01/02/2023 20:53:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020102967",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 319,
                    "nama_up3": "UP3 KETAPANG",
                    "id_ulp": 21400,
                    "nama_ulp": "ULP KETAPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIKI ",
                    "alamat_pelapor": "JL PAWAN 1 GG. PULAU BAWAL, KAUMAN, BENUA KAYONG, KAB. KETAPANG, KALIMANTAN BARAT",
                    "no_telp_pelapor": "081251368277",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1T/1300 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 2140012052312. TGL 20/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BELUM ADA PETUGAS YANG MENGHUBUNGI DAN MELAKUKAN REALISASI PENYAMBUNGAN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FARIDA.A.SM",
                    "waktu_lapor": "01/02/2023 11:04:16",
                    "waktu_recovery": "01/02/2023 11:21:59",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102969",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 142,
                    "nama_up3": "UP3 BANYUWANGI",
                    "id_ulp": 51670,
                    "nama_ulp": "ULP BANYUWANGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "hamid ali",
                    "alamat_pelapor": "DN KP BARU BULUSAN No.",
                    "no_telp_pelapor": "6283142784664",
                    "keterangan_pelapor": "Geser kwh meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:04:12",
                    "waktu_recovery": "01/02/2023 12:19:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102970",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "vinditam@yahoo.com",
                    "alamat_pelapor": "PERUMAHAN CENTER PARK BLOK ASTER 1 NO 17 ALANG ALANG LEBAR PALEMBANG.",
                    "no_telp_pelapor": "082280540399",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT PELANGGAN MELAKUKAN PD (R1T/1300 VA- R1T/2200 VA) DENGAN NOMOR REGISTRASI 1412015046776 TELAH DILUNASI DAN INGIN MERUBAH ALAMAT PERMOHONAN DENGAN ALAMAT PERUMAHAN CENTER PARK BLOK ASTER 1 NO 17 ALANG ALANG LEBAR PALEMBANG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.BESTARI.SM",
                    "waktu_lapor": "01/02/2023 11:04:20",
                    "waktu_recovery": "01/02/2023 16:00:36",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020102975",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53231,
                    "nama_ulp": "ULP CIAMIS",
                    "idpel_nometer": "",
                    "nama_pelapor": "Deni Adzriel",
                    "alamat_pelapor": "dusun ciawitali rt 003/013",
                    "no_telp_pelapor": "6281323993585",
                    "keterangan_pelapor": "solusi klw sudah overlimit token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:04:40",
                    "waktu_recovery": "01/02/2023 11:40:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102976",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17172,
                    "nama_up3": "UP3 METRO",
                    "id_ulp": 17230,
                    "nama_ulp": "ULP TALANG PADANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harry purwangga",
                    "alamat_pelapor": "muara dua ",
                    "no_telp_pelapor": "6282269276886",
                    "keterangan_pelapor": "listrik padam kendala di kwh tegangan drop.tegangan sering tidak menyebrang .no meter.22111140269. tolong di ajukan pergantian ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:04:43",
                    "waktu_recovery": "01/02/2023 12:57:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020102977",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32121,
                    "nama_ulp": "ULP MATTOANGING",
                    "idpel_nometer": "",
                    "nama_pelapor": "syahruddin nur",
                    "alamat_pelapor": "JL BAJI PASARE 3 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6281342143004",
                    "keterangan_pelapor": "Kabel SR kendor mau di geser",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:04:55",
                    "waktu_recovery": "01/02/2023 12:35:13",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020102980",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sandri arwansah",
                    "alamat_pelapor": "Simpang talang jambe tanjung harapan RT 30 RW 04",
                    "no_telp_pelapor": "62895420470006",
                    "keterangan_pelapor": "Masukin no PLN gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:05:08",
                    "waktu_recovery": "01/02/2023 15:59:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102982",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "anna",
                    "alamat_pelapor": "JL SUDIRMAN No.0",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:05:23",
                    "waktu_recovery": "01/02/2023 11:06:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5323020100340",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP H MARJUKI",
                    "alamat_pelapor": "JL HJ.HASIM ASHARI NO.9     RT-2 / RW-2 KEC CIPONDOH DS KENANGA KOTA TANGERANG",
                    "no_telp_pelapor": "087826568001",
                    "keterangan_pelapor": "TGL 30/1/2023 TUNGGAKAN REK JANUARI 2023  BERIKUT BK TELAH DILUNASI VIA PC POS BANG BTN . PTL MINTA SEGERA DISAMBUNG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.WIJIARTI",
                    "waktu_lapor": "01/02/2023 11:05:47",
                    "waktu_recovery": "01/02/2023 12:39:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020102987",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 234,
                    "nama_up3": "UP3 BONTANG",
                    "id_ulp": 23400,
                    "nama_ulp": "ULP BONTANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad. Aidil",
                    "alamat_pelapor": "GG PASAR TELIHAN No. GUNUNG TEL",
                    "no_telp_pelapor": "6282157501164",
                    "keterangan_pelapor": "listrik padam,meteran hidup ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:05:48",
                    "waktu_recovery": "01/02/2023 11:19:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102989",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51182,
                    "nama_ulp": "ULP PORONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOCH SAHILUL ULUM",
                    "alamat_pelapor": "DS GELAM No. 27 RT. 10 RW. 3 CANDI",
                    "no_telp_pelapor": "6281333254616",
                    "keterangan_pelapor": "PLN/5118231012023001959, minta tolong ini kapan di tambah daya nya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:05:57",
                    "waktu_recovery": "01/02/2023 15:02:01",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020102990",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YANTI",
                    "alamat_pelapor": "JL ADI SUCIPTO NO 77 RT-1 / RW-4 KEL PAJANG KEC BENDA KOTA TANGERANG - BANTEN ",
                    "no_telp_pelapor": "082311181770",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN INGIN PEMBANGUNAN LANTAI 2 MELALUI PLN 123 DENGAN ID PEL 546301333185. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. SESUAI INFO BELUM MENDAPATKAN PESAN SINGKAT. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012903345 ,  STATUS  SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.JUNIYATI",
                    "waktu_lapor": "01/02/2023 11:06:06",
                    "waktu_recovery": "01/02/2023 13:12:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020102992",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 147,
                    "nama_up3": "UP3 MADIUN",
                    "id_ulp": 51501,
                    "nama_ulp": "ULP MADIUN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ryadh Mega Putera",
                    "alamat_pelapor": "PR AL KAUTSAR BLOK B-22 No.0 RT.0 RW.0 MANGUHARJO",
                    "no_telp_pelapor": "6283845706047",
                    "keterangan_pelapor": "Pagi pak, ini saya mau pemasangan mcb dirumah",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:06:04",
                    "waktu_recovery": "01/02/2023 12:09:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102993",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53559,
                    "nama_ulp": "ULP BANDUNG UTARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "imadudin",
                    "alamat_pelapor": "JL CIPAKU INDAH II No.",
                    "no_telp_pelapor": "6281292415268",
                    "keterangan_pelapor": "mau daftar penerangan sementara tapi gx bisa ada permohonan sebelum nya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:06:06",
                    "waktu_recovery": "01/02/2023 11:28:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020102998",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22100,
                    "nama_ulp": "ULP MANGKURAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "rajati muhammad",
                    "alamat_pelapor": "JL JL.KUIN SELATAN RT.11. No.0 RT. RW.",
                    "no_telp_pelapor": "6285101328144",
                    "keterangan_pelapor": "meter mengeluarkan asap",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:06:52",
                    "waktu_recovery": "01/02/2023 13:55:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103000",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 431,
                    "nama_up3": "UP3 KUPANG",
                    "id_ulp": 43100,
                    "nama_ulp": "ULP KUPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "LOUIS",
                    "alamat_pelapor": "jalan adisucipto",
                    "no_telp_pelapor": "6282144926005",
                    "keterangan_pelapor": "melakukan pendaftaran penyambungan baru..blum bisa di layani..kami sangat butuh listrik untuk pembangunan lapak di daerah kami..mohon penjelasan dan kerja samanya dari pihak pln..terimah kasih tuhan memberkati...",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:07:31",
                    "waktu_recovery": "01/02/2023 11:23:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103004",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "yonatan",
                    "alamat_pelapor": "JL JL. RAYA CISEENG KP. RAWA RT 01/04 KEC. No.",
                    "no_telp_pelapor": "6287777788364",
                    "keterangan_pelapor": "kwh meter tidak bisa beli token ..",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:07:50",
                    "waktu_recovery": "01/02/2023 14:03:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103005",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "yoru",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "kwh boros",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:07:53",
                    "waktu_recovery": "01/02/2023 11:09:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103006",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JONI",
                    "alamat_pelapor": "JL MUARA KARANG BLOK L9T NO.-12 RT.-/- KEL PLUIT KEC PENJARINGAN JAKUT ACUAN LOKASI DKT INDOMARET",
                    "no_telp_pelapor": "0216679744",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 58.30",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WAIS",
                    "waktu_lapor": "01/02/2023 11:07:53",
                    "waktu_recovery": "01/02/2023 12:02:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100347",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNIA ",
                    "alamat_pelapor": "JL PERUM BUKIT CIJINGGA INDAH C5 NO 28, SERANG, CIKARANG SELATAN, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "02189384465",
                    "keterangan_pelapor": "BELUM ADA REALISASI PERMOHONAN PASANG BARU NO AGENDA 537039912301135723, 537039912301135742, 537039912301135739, 537039912301135731, 537039912301135724, 537039912301135722, 537039912301135721, 537039912301135719, 537039912301135746, 537039912301135744, 537039912301135744, 537039912301135729, 537039912301135727, 537039912301135726, 537039912301135725, 537039912301135718  NO REG 5370312073365, 5370312073384, 5370312073381, 5370312073373, 5370312073366, 5370312073364, 5370312073363, 5370312073361, 5370312073388, 5370312073386, 5370312073371, 5370312073369, 5370312073368, 5370312073367, 5370312073360 TGL BAYAR 24/01/2023 STATUS PROSES PLN SAMPAI PEMBAYARAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.SELMA",
                    "waktu_lapor": "01/02/2023 11:08:08",
                    "waktu_recovery": "01/02/2023 12:48:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103012",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maman Parman",
                    "alamat_pelapor": "KP SELANG No.0 RT.001 RW.03 CIPAYUNG",
                    "no_telp_pelapor": "628112034925",
                    "keterangan_pelapor": "kenapa antara catat meter kwh mandiri dengan tagihan listrik tidak sama ? selalu lebih besar tagihan listrik sudah 2 bulan terakhir terjadi seperti itu.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:08:42",
                    "waktu_recovery": "01/02/2023 11:37:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103014",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FREDI ",
                    "alamat_pelapor": "PR GRAND CENDRAWASIH ASRI BLOK B NO 9 RT - RW - JL CENDRAWASIH KEL CIPAYUNG KEC CIPUTAT KOTA TANGERANG SELATAN ACUAN : ALFAMART",
                    "no_telp_pelapor": "082113947281",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 12 KWH. (PTL TDK PADAM) // PELANGGAN LAPOR KEMBALI CC.54.D_ISLAMIYAH 12:59",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DEDY_APS",
                    "waktu_lapor": "01/02/2023 11:08:58",
                    "waktu_recovery": "01/02/2023 13:09:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103017",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUNI ",
                    "alamat_pelapor": "PR ARCADIA SQUARE RAYA KELAPA DUA BLOK- NO 15 JL BOULVARD RAYA GADING SERPONG KEL KELAPA DUA KEC KELAPA DUA KAB TANGERANG ",
                    "no_telp_pelapor": "085283292288",
                    "keterangan_pelapor": "TGL 01/02/23 PEMBAYARAN TUNGGAKAN REK JULI AGUSTUS SEPTEMBER 22 BERIKUT BK TELAH DILUNASI BERIKUT BIAYA PEYAMBUNGAN KEMBALI DENGAN NO REG 5662001012185. PTL MINTA SEGERA DISAMBUNG SESUAI KETENTUAN  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.TANTI_S",
                    "waktu_lapor": "01/02/2023 11:09:25",
                    "waktu_recovery": "01/02/2023 11:58:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020103020",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 541,
                    "nama_up3": "UP3 KARAWANG",
                    "id_ulp": 53482,
                    "nama_ulp": "ULP RENGASDENGKLOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "Diki wahyudi",
                    "alamat_pelapor": "DN BABAKAN LIO No.0 RT.000 RW.00 AMAN SARI",
                    "no_telp_pelapor": "6285770967966",
                    "keterangan_pelapor": "listrik tidak bisa masukan token gagal terus pak mhon di bantu",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:09:38",
                    "waktu_recovery": "01/02/2023 13:26:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103022",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31210,
                    "nama_ulp": "ULP PALU KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Roni Imanuel",
                    "alamat_pelapor": "JL MIANGAS No.0 RT.0 RW.0",
                    "no_telp_pelapor": "6285241183337",
                    "keterangan_pelapor": "tidak bisa input Token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:09:40",
                    "waktu_recovery": "01/02/2023 11:55:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103023",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 142,
                    "nama_up3": "UP3 BANYUWANGI",
                    "id_ulp": 51671,
                    "nama_ulp": "ULP ROGOJAMPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endah Puji",
                    "alamat_pelapor": "DN PAKIS No.00 RT. 1 RW. 1 SONGGON",
                    "no_telp_pelapor": "6285236742172",
                    "keterangan_pelapor": "diisi token pulsa gagal ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:09:44",
                    "waktu_recovery": "01/02/2023 14:33:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103024",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD ASUM ",
                    "alamat_pelapor": "JL. ARZIMAR 2 GG PELITA RT 04 RW 18, TEGAL GUNDIL, BOGOR UTARA, KOTA BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "081377811185",
                    "keterangan_pelapor": "TGL 19/12/2022 PROSES PB (R1T/1300 VA) DENGAN KODE REGISTRASI  5382112141737 , 5382112141739 , 5382112141741 , 5382112141742 , 5382112141744 , 5382112141745. TGL 20/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA BANGUNAN/INSTALASI BELUM SIAP-JANJI DENGAN PELANGGAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA PETUGAS YANG MENGHUBUNGI (RUMAH DIHUBUNGI SETIAP HARI SABTU - KAMIS PUKUL 08:00 HINGGA 16:00)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.LINTANG.SM",
                    "waktu_lapor": "01/02/2023 11:10:01",
                    "waktu_recovery": "01/02/2023 11:14:45",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5523020100362",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52305,
                    "nama_ulp": "ULP KENDAL",
                    "idpel_nometer": "4170135",
                    "nama_pelapor": "IBU NURUL  ",
                    "alamat_pelapor": "JL JAMBE LOR-JAMBE ARUM NO - DS JAMBEARUM PTB  RT-2 / RW-4 KEC PATEMBON KAB KENDAL ",
                    "no_telp_pelapor": "083105977061",
                    "keterangan_pelapor": "MOHON PENANGANAN APP PRABAYAR, TIDAK DAPAT MEMBELI TOKEN KARENA PADA DATA TERTERA DIL PREPAID KE P2APST  . ( PTL NYALA  ) . SISA KWH : 90 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.AYU_NUGRAHA",
                    "waktu_lapor": "01/02/2023 11:10:22",
                    "waktu_recovery": "01/02/2023 13:06:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103029",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "AZHARI",
                    "alamat_pelapor": "JL PASAR 1 REL GG MESJID No.0 0",
                    "no_telp_pelapor": "6281263962307",
                    "keterangan_pelapor": "kWh meter saya , selalu gagal kalau di isi pulsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:10:34",
                    "waktu_recovery": "01/02/2023 14:24:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103030",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Divia Wulandari",
                    "alamat_pelapor": "KA PUK PULO RT 04/10 CKR",
                    "no_telp_pelapor": "62881011452059",
                    "keterangan_pelapor": "kenapa tidak bisa melihat tagihan karna saya mau bayar tagihan bulan januari ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:10:38",
                    "waktu_recovery": "01/02/2023 13:12:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103031",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "ando",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "informasi promo",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:10:40",
                    "waktu_recovery": "01/02/2023 11:11:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103033",
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 113,
                    "nama_up3": "UP3 LANGSA",
                    "id_ulp": 11330,
                    "nama_ulp": "ULP LANGSA",
                    "idpel_nometer": "",
                    "nama_pelapor": "prawira kusuma",
                    "alamat_pelapor": "KP JAWA BELAKANG No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6285268855006",
                    "keterangan_pelapor": "\\nI'd pelanggan ini terlalu boros\\nsementara kami hanya pakai sanyo dan ac",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:10:41",
                    "waktu_recovery": "01/02/2023 11:39:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103035",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12001,
                    "nama_ulp": "ULP MEDAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUWENDI",
                    "alamat_pelapor": "JL PALEMBANG NO.48/28 RT 0 RW 0 KEL PANDAU HILIR KEC MEDAN PERJUANGAN, KOTA MEDAN, SUMATERA UTARA ACUAN: SIMPANG JL MALAKA",
                    "no_telp_pelapor": "085297586178",
                    "keterangan_pelapor": "TGL 26/12/22 PROSES PB (B2/10600 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 120019912212260372 DAN NO REG 1200111027282. BP DAN UJL TELAH DILUNASI. NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TERKAIT K1223010900124 K1223011100448 DAN K1223011700427, K1223012600424 K1223012700306 K5223012800784  SUDAH DIHUBUNGI NAMUN SUDAH 1 BULAN BLM ADA REALISASI  K5423013106962",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVIANTIE",
                    "waktu_lapor": "01/02/2023 11:10:49",
                    "waktu_recovery": "01/02/2023 12:57:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103038",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "WALGITO",
                    "alamat_pelapor": "..JL RAYA SERANG,KM29,KAMPUNG POS KIARA,RT 4, RW 3 DESA SENTUL, KECAMATAN BALARAJA, KABUPATEN TANGERANG.\\n\\n",
                    "no_telp_pelapor": "081280949211",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN GAGAL INPUT. PTL MENYALA DENGAN SISA KWH 35,0",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AYU_E.SM",
                    "waktu_lapor": "01/02/2023 11:11:03",
                    "waktu_recovery": "01/02/2023 13:53:57",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103039",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldo Muhamad Rifa",
                    "alamat_pelapor": "KP KENDAYAKAN No. RT.0 RW.0",
                    "no_telp_pelapor": "628971206248",
                    "keterangan_pelapor": "Halo, selamat siang ka. Sy ada kendala, pembelian token listrik prabayar dgn nomer 45069928252 gagal terus, Sudah dicoba melalui pembayaran dompet digital maupun lgs via bank tp transaksi gagal. Kenapa ya? Apa sedang ada gangguan?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:11:07",
                    "waktu_recovery": "01/02/2023 12:34:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103040",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DIDIN",
                    "alamat_pelapor": "JL. PENDIDIKAN RT 02/01 DS. COGREG KEC. PARUNG, KAB. BOGOR, JABAR (DEKAT MASJID AL BAROKAH",
                    "no_telp_pelapor": "08999989275",
                    "keterangan_pelapor": "MOHON BANTUAN. PELANGGAN KESULITAN MELAKUKAN PEMBELIAN TOKEN, PLN 123 TELAH MENJELASKAN BAHWA TIDAK ADA KENDALA DAN TELAH MENYARANKAN MELAKUKAN PEMBELIAN PADA TEMPAT LAIN, NAMUN SESUAI INFO YBS TETAP TIDAK BISA MELAKUKAN PEMBELIAN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KADININGRUM.SM",
                    "waktu_lapor": "01/02/2023 11:11:24",
                    "waktu_recovery": "01/02/2023 14:04:07",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020103041",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sahri Bin Sanip",
                    "alamat_pelapor": "kp kudakuda",
                    "no_telp_pelapor": "6285888228491",
                    "keterangan_pelapor": "udah awal bulan ko masih gabisa isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:11:17",
                    "waktu_recovery": "01/02/2023 12:34:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103042",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52106,
                    "nama_ulp": "ULP SLEMAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "antonius amri bonaventura",
                    "alamat_pelapor": "DN DUWET KEC MLATI KAB SLEMAN No.0 RT.3 RW.32 SENDANGADI",
                    "no_telp_pelapor": "6281325676775",
                    "keterangan_pelapor": "proses tambah daya butuh brp lama ya???",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:11:17",
                    "waktu_recovery": "01/02/2023 11:26:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103047",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ricky Irawan",
                    "alamat_pelapor": "JL DS PASIR ANGIN DN CINYOSOG No.048 RT.2 RW.2 KEC CILEUNGSI KAB BOGOR. LOKASI : DKT PERUM GRIYA ALAM SENTOSA",
                    "no_telp_pelapor": "6285860086338",
                    "keterangan_pelapor": "kwh eror // UPDATE LAPORAN. PELANGGAN MENGHUBUNGI KEMBALI. CC.55.VENI .1 APP PRABAYAR (PTL MENYALA) TIDAK BISA MEMASUKKAN PULSA. APP TIDAK TERTERA BERHASIL ATAU GAGAL KETIKA DIINPUT. SISA KWH METER TIDAK BERTAMBAH SETELAH INPUT TOKEN .SETELAH UPDATE VKRN 43 DENGAN SISA KWH 3.14 \\nNO TOKEN : 4657 1643 0083 5575 2998",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:11:35",
                    "waktu_recovery": "01/02/2023 12:28:40",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103052",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DENI LUBIS",
                    "alamat_pelapor": "JL KAV SEMPER JL SUNGAI BOGOWONTO NO 347 RT 8/1 KEL SEMPER BARAT KEC CILINGCING JAKUT // DEKAT KANTOR PLN ",
                    "no_telp_pelapor": "02122408125",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN ID METER 14444733167 TELAH MEMENUHI TOP UP TOKEN UNTUK BULAN JANUARI SEBESAR 720 JAM NYALA. PADA TGL 01/02/2023 SERTA SELANJUTNYA YBS MEMBUTUHKAN TOP UP TOKEN, SISA - KWH .(PTL TIDAK PADAM ). LAPOR KEMBALI KARENA BELUM ADA PENANGANAN. SISA 162.99 KWH. CC.54.BADRIA, 02122408125, 12G041R (01/02/23 PUKUL 12:22)\\nYBS MENGHUBUNGI KEMBALI BELUM ADA PETUGAS YANG KONFIRMASI // CC.54.NANDI 12G0CSZ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PRATIWI",
                    "waktu_lapor": "01/02/2023 11:11:58",
                    "waktu_recovery": "01/02/2023 17:17:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5123020100583",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51180,
                    "nama_ulp": "ULP SIDOARJO KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONATUS",
                    "alamat_pelapor": "PR PERMATA KWANGSAN RESIDENCE BLOK A3 NO 29 KEL KWANGSAN KEC  SEDATI, KAB. SIDOARJO, JAWA TIMUR",
                    "no_telp_pelapor": "085235219312",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT PELANGGAN INFOKAN ADANYA KESALAHAN PEMASANGAN APP SAAT REALISASI PASANG BARU SEKITAR TGL 8 ATAU 9 JANUARI 2022 DARI NO IDPEL 511802348868 A/N NURUL ISLAMIYAH  DENGAN ALAMAT NO IDPEL (PR PERMATA KWANGSAN RESIDENCE BLOK A3 NO 29 ) NAMUN APP TERSEBUT DIPASANG DI RUMAH LAIN TERTUKAR DENGAN PEMASANGAN APP DENGAN NO IDPEL 511802348850 A/N NURUL HIDAYATUR  ALAMAT SESUAI IDPEL ( PR PERMATA KWANGSAN RESIDENCE BLOK E3 NO 22 ).  PELANGGAN INGIN APP DAPAT DI PASANG SESUAI DATA ALAMATNYA. PELANGGAN BARU HARI INI KARENA APP TERTUKAR DENGAN APP ORANG LAIN DI LOKASI PERUMAHAN YANG SAMA BERBEDA BLOK. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DIAH",
                    "waktu_lapor": "01/02/2023 11:12:50",
                    "waktu_recovery": "01/02/2023 12:51:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020103061",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53841,
                    "nama_ulp": "ULP BOGOR BARAT",
                    "idpel_nometer": "000000000000000003414418",
                    "nama_pelapor": "IBU AIDA",
                    "alamat_pelapor": "KOMP GRIYA TAJUR HALANG BLOK A3 NO 2 KEL TAJUR HALANG KEC BOJONG GEDE KAB BOGOR ",
                    "no_telp_pelapor": "02162311382",
                    "keterangan_pelapor": "LEBIH TAGIH. REK FEB 23 ST AW = 466 ST AK = 1.046 ST APP TGL 01/02/23  = 465 . RUMAH KOSONG SEJAK MAR 2022, APP MUDAH DIJANGKAU DAN TIDAK TERKUNCI, PELANGGAN MENGINGINKAN  HAL TSB TIDAK TERULANG KEMBALI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_lapor": "01/02/2023 11:13:14",
                    "waktu_recovery": "01/02/2023 11:46:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020103062",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "yuri",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:13:10",
                    "waktu_recovery": "01/02/2023 11:16:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5523020100366",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "09040416",
                    "nama_pelapor": "IBU KRISTINA",
                    "alamat_pelapor": "PERUMAHAN KENDANGSARI JL KENDANGSARI BLOK H NO.44 GG 4 TENGGILIS JAYA KEL.KENDANGSARI KEC. TENGGILIS MEJOYO KOTA SURABAYA >> DEKAT DENGAN MI KOBER ",
                    "no_telp_pelapor": "087888882604",
                    "keterangan_pelapor": "TANGGAL 01/02/2023. TUNGGAKAN REKENING JANUARI BERIKUT BK DAN REKENING BERJALAN JANUARI  TELAH DILUNASI VIA BTN MOHON PTL DISAMBUNG SESUAI KETENTUAN.\\nTERKAIT NO LAPOR : K5223020100550\\nPELANGGAN MENGHUBUNGI KEMBALI. CC.52.DEWI_R",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.NURYANTI",
                    "waktu_lapor": "01/02/2023 11:13:21",
                    "waktu_recovery": "01/02/2023 13:01:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020103069",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MONIKA",
                    "alamat_pelapor": " JL BROMO 3 PERUMAHAN PURI PAMULANG BLOK B4 NO. 2, RT001/025, PAMULANG BARAT, PAMULANG, TANGERANG SELATAN, BANTEN. ACUAN DI DEPAN TAMAN)",
                    "no_telp_pelapor": "082114321297",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK DES 2022 =32011 , ST APP TGL 05/12/2022 = 31963. REK (BELUM DILUNASI). (RUMAH TIDAK DIHUNI, BERPAGAR TERKUNCI, APP MUDAH DIJANGKAU DAN PETUGAS RUTIN MEMINTA FOTO KWH METER. MOHON HAL TSB AGAR TIDAK TERULANG LAGI (REVISI TIPE KELUHAN : CATER, TIPE SUB KELUHAN: LEBIH TAGIH)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AL_MIRA",
                    "waktu_lapor": "01/02/2023 11:13:43",
                    "waktu_recovery": "01/02/2023 14:03:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020103070",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bollink OutBadeur",
                    "alamat_pelapor": "PR CIKARANG LAKE VIEW BLOK D1 No.17 RT.12 RW.5 SD MULYA",
                    "no_telp_pelapor": "6285715511572",
                    "keterangan_pelapor": "Minta nomer tamper mau isi token ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:13:54",
                    "waktu_recovery": "01/02/2023 13:23:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103071",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52310,
                    "nama_ulp": "ULP BOJA",
                    "idpel_nometer": "",
                    "nama_pelapor": "YENININGSIH",
                    "alamat_pelapor": "DN KRAJAN TENGAH KEC BOJA No.0 RT.9 RW.2 METESEH",
                    "no_telp_pelapor": "6285337240508",
                    "keterangan_pelapor": "tidak bisa beli token listrik gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:13:58",
                    "waktu_recovery": "01/02/2023 12:12:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103074",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Edo Saputra",
                    "alamat_pelapor": "Jl. Mangaan VIII Ps. III Gg. Keluarga No.lk 17",
                    "no_telp_pelapor": "6282367899610",
                    "keterangan_pelapor": "selamat pagi Bapak / ibu . \\nkemarin tgl 2-12-2022 saya melapor lewat Facebook . bahwa Sanya tombol di meteran saya tidak bisa di pencet . \\ndan petugas pln lngsng dtng kerumah saya . \\nsesudah itu meteran saya di cabut untuk di perbaiki . petugas PLN bilang nanti tgl 3 akan di pasang kembali , klw petugas PLN tdk dtng tgl 3 saya di suruh dtng di tgl 5 tepat nya di hari Senin , saya dtng di tlg 5 ke kantor yg di Kim 1. bertemu sama satpam . katanya nanti bakal di hubungi melalui no hp saya yg sudah tertera dikertas . \\ndan tadi saya dtng ke kantor kembali . bertemu satpam , satpam bilang nanti bakal di hubungi lagi . \\n\\nitu maksud nya gimana yaa Bapak/ibu \\nkarena sampai sekarang saya belum di hubungi juga \\n\\nsaya sudah 2x melapor jawaban satpam tetap sama",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:14:17",
                    "waktu_recovery": "01/02/2023 16:30:36",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5123020100590",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRE",
                    "alamat_pelapor": "PR CHANDRA BARU JL SILIWANGI VI BLOK NO7 RT 7 RW 017 KEL JATI RAHAYU KEC PONDOK MELATI KOTA BEKASI / DEKAT WARUNG CATUR ",
                    "no_telp_pelapor": "0811872608",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT TERKAIT PELANGGAN PENGAJUAN PINDAH APP, DIKARENAKAN ADA RENOVASI DILOKASI, IDPEL 547101665738, NIK PELANGGAN 3172041804760002 ATAS NAMA SAHAT TAMBUNAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SHALLYS",
                    "waktu_lapor": "01/02/2023 11:14:26",
                    "waktu_recovery": "01/02/2023 11:43:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020103076",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53701,
                    "nama_ulp": "ULP TAMBUN",
                    "idpel_nometer": "000000000000000000730598",
                    "nama_pelapor": "IBU DITA",
                    "alamat_pelapor": "KK PAPAN INDAH 2 BLOK N15 NO 24 JL - RT - RW - DS MANGUNJAYA KEC TAMBUN SELATAN KAB BEKASI",
                    "no_telp_pelapor": "0218519246",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23 = 1.027, APP TGL 01/02/23 = 926. RUMAH JARANG DIHUNI. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ITA_HARYANI",
                    "waktu_lapor": "01/02/2023 11:14:33",
                    "waktu_recovery": "01/02/2023 11:26:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103081",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "DODI",
                    "alamat_pelapor": "JL H. NUR No.27 RT.2 RW.3 BENDA BARU",
                    "no_telp_pelapor": "6285254968826",
                    "keterangan_pelapor": "meteran teriindikasi tidak normal karena adanya penurunan tagihan bulanan  tidak normal sangat rendah",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:14:42",
                    "waktu_recovery": "01/02/2023 13:41:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103083",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDWAN WAHYU",
                    "alamat_pelapor": "JL BARU CILINCING NO 2 RT 2/1 KEL CILINCING KEC CILINCING JAKUT, ",
                    "no_telp_pelapor": "081292926768",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKALNJUTI PROSES GESER  2 APP NO ID PEL  545100203458 DAN  545301571740 SETEMPAT RENOVASI. PEMOHON SBG PEMILIK PERSIL.  LAPOR KEMBALI  11:19 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVITA.CSOB",
                    "waktu_lapor": "01/02/2023 11:14:50",
                    "waktu_recovery": "01/02/2023 11:38:16",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103087",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "janatun",
                    "alamat_pelapor": "KK PERMATA CKR SLT D8 No.14 RT.000 RW.00 CIANTRA",
                    "no_telp_pelapor": "6285694548000",
                    "keterangan_pelapor": "gagal masukin pulsa.di lokasi padam",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:15:14",
                    "waktu_recovery": "01/02/2023 13:08:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103094",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "240581",
                    "nama_pelapor": "BP SUGIARTO ",
                    "alamat_pelapor": "JL CIBUBUR II BULAK RINGIN RT 06 RW 3 NO 114 C KEL CIBUBUR KEC CIRACAS JAKARTA TIMUR . ACUAN DEKAT SD 09 10 CIBUBUR",
                    "no_telp_pelapor": "081281692992",
                    "keterangan_pelapor": "TGL 4/12/22 PENANGANAN GANGGUAN APP PRABAYAR VIA MCB OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 86052430443. TERKAIT K5423011705383, K5423012501893",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PRATIWI",
                    "waktu_lapor": "01/02/2023 11:16:13",
                    "waktu_recovery": "01/02/2023 12:19:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020103095",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK HARI",
                    "alamat_pelapor": "JL CIKAL 1 SAMPING RUMAH BESAR SEBELM SEKOLAHAN MAHANAIM",
                    "no_telp_pelapor": "081219740577",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PLN 123 TELAH MENJELASKAN BAHWA NO METER YBS TIDAK ADA KENDALA DALAM MELAKUKAN PEMBELIAN TOKEN, NAMUN SESUAI INFO YBS TELAH MENCOBA BEBERAPA TEMPAT TETAP TIDAK BISA. SISA KWH 44.2",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KADININGRUM.SM",
                    "waktu_lapor": "01/02/2023 11:16:24",
                    "waktu_recovery": "01/02/2023 15:27:07",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020103097",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31211,
                    "nama_ulp": "ULP BUNGKU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN DN DESA BAHODOPI, NO - RT - RW - DS BAHODOPI KEC BAHODOPI KAB MOROWALI, SULAWESI TENGAH",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TGL 14/04/22 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA 312119912204143959 DAN NO REG 3121112043716 . BP DAN STROOM AWAL TELAH DILUNASI. PADA DATA AP2T TERDAPAT KETERANGAN TGL 27/06/22 PEREMAJAAN PDL. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN, TERKAIT K5423013002181",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KERIDA.CSOI",
                    "waktu_lapor": "01/02/2023 11:16:27",
                    "waktu_recovery": "01/02/2023 14:55:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103103",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "000000000000000010501516",
                    "nama_pelapor": "BAPAK SURONO",
                    "alamat_pelapor": "KP.PASIRANDU RT 10 RW 05 DSA SUKASARI KEC.SERANG BARU KAB BEKASI",
                    "no_telp_pelapor": "085771761099",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100079, MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 15922, ST AK 17725, ST BERDASARKAN ANGKA ACMT 25/01/2023 = 17725. REK BELUM DILUNASI. (RUMAH DIHUNI, TIDAK DIPAGAR/DIKUNCI. APP MUDAH DIJANGKAU, PETUGAS TIDAK RUTIN DATANG).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHMADI.LC",
                    "waktu_lapor": "01/02/2023 11:17:09",
                    "waktu_recovery": "01/02/2023 14:59:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5323020100363",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53559,
                    "nama_ulp": "ULP BANDUNG UTARA",
                    "idpel_nometer": "000000000000000001449682",
                    "nama_pelapor": "BP REMON ",
                    "alamat_pelapor": "JL TERUSAN SUTAMI IV NO 3 KEC SUKAJADI KOTA BANDUNG / ",
                    "no_telp_pelapor": "0224206669",
                    "keterangan_pelapor": "LEBIH TAGIH IDPEL 535596220434 STAND AK REK FEB 11840 DAN STAND APP TGL 01/02/2023 = 10967.  RUMAH TIDAK DIHUNI TIDAK ADA PEMAKAIAN. MOHON DIBANTU KOREKSI TAGIHAN JAN DAN FEB DAN KONFRIMASI PELANGGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DEWI",
                    "waktu_lapor": "01/02/2023 11:17:16",
                    "waktu_recovery": "01/02/2023 11:28:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020103104",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "yatora",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "tombol kwh rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:17:29",
                    "waktu_recovery": "01/02/2023 11:25:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103108",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13102,
                    "nama_ulp": "ULP TABING",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suprianto",
                    "alamat_pelapor": "PR GRACE HILL LUBUK MINTURUN No. RT.1 RW.3",
                    "no_telp_pelapor": "6282169176122",
                    "keterangan_pelapor": "lampu mati hidup/berkedip kedip",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:17:53",
                    "waktu_recovery": "01/02/2023 18:17:53",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020103110",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 231,
                    "nama_up3": "UP3 SAMARINDA",
                    "id_ulp": 23157,
                    "nama_ulp": "ULP SAMARINDA ILIR",
                    "idpel_nometer": "",
                    "nama_pelapor": "hetti rusdi",
                    "alamat_pelapor": "JL DAMANHURI No.0 RT.0",
                    "no_telp_pelapor": "62895612546999",
                    "keterangan_pelapor": "tidak bisa masukan nomor token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:17:54",
                    "waktu_recovery": "01/02/2023 12:28:22",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5123020100599",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51105,
                    "nama_ulp": "ULP KENJERAN",
                    "idpel_nometer": "32001066128",
                    "nama_pelapor": "BP RAMA",
                    "alamat_pelapor": "PR PANTAI MENTARI JL. KENJERAN MENTARI KENJERAN UTARA 3 BLOK SF 2 NO.9. RT 4 RW 1. KEL KENJERAN. KEC BULAK. KOTA SURABAYA",
                    "no_telp_pelapor": "082245155143",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGNA TIDAK BISA MEMBELI PULSA TOKEN DENGAN KETERANGAN PEMBATASAN PEMBELIAN TOKEN, SEBELUMNYA PELANGGAN SUDAH MEMBELI PULSA TOKEN RP 200.000, RP 500.000 DAN RP 200.000 DAN MENCOBA DITEMPAT LAIN MELALUI TOKOPEDIA, SHOPEE NAMUN TIDAK BISA. SISA PULSA SAAT INI 811 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.NILLA",
                    "waktu_lapor": "01/02/2023 11:18:07",
                    "waktu_recovery": "01/02/2023 11:27:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020103116",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18140,
                    "nama_ulp": "ULP PANAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ganu saputra",
                    "alamat_pelapor": "jln. taman kaya",
                    "no_telp_pelapor": "6285264470501",
                    "keterangan_pelapor": "Butuh percepatan perluasan jaringan perumahan karna unit yg sudah terbangun udh 32 unit dari jumlah total 50 unit\\nmohon di sampaikan pada bagian terkait nya bapak/ibu PLN terhormat, karna kami juga udh di desak sama pihak konsumen perumahan buat di masukan meteran karna rumah ingin di tempati tapi kwh listrik belum masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:18:30",
                    "waktu_recovery": "01/02/2023 11:48:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103119",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53841,
                    "nama_ulp": "ULP BOGOR BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAHRUDIN",
                    "alamat_pelapor": "KP CIAKAR No.0 RT.1 RW.7 PASIR GAOK",
                    "no_telp_pelapor": "6285781254627",
                    "keterangan_pelapor": "pembelian token 100.000, transaksi gagal tetapi dana iconpay sudah terpotong dan tidak direfund terimakasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:18:51",
                    "waktu_recovery": "01/02/2023 11:46:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103123",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "amsar",
                    "alamat_pelapor": "DK CIKETING TIMUR No.0 RT.1 RW.5 CIKETING",
                    "no_telp_pelapor": "6285883174363",
                    "keterangan_pelapor": "tidak bisa membeli token listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:19:15",
                    "waktu_recovery": "01/02/2023 15:49:37",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103124",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUNUNG",
                    "alamat_pelapor": "GANG PEMUDA 2 KP SUKARAJA KAUM     RT-2 / RW-8 NO 27 KEL. SUKARAJA KEC. SUKARAJA KAB BOGOR ACUAN : DEKAT TOKO KELONTONG ABANG AMIN DAN TOKO BONEKA ",
                    "no_telp_pelapor": "089654031812",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBELIAN TOKEN (PTL PADAM)\\nPELANGGAN DENGAN NO METER 32014867553 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DENGAN KETERANGAN KWH MELEBIHI BATAS MAKSIMUM. NAMUN PADA P2APST BELUM ADA PEMBELIAN TOKEN UNTUK BULAN FEB 23 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANINGSIH",
                    "waktu_lapor": "01/02/2023 11:19:16",
                    "waktu_recovery": "01/02/2023 12:00:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020103127",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUS ",
                    "alamat_pelapor": "RUSUN PULO JAHE BLOK D 1 NO. 4 RT 13 / 14 JL RAWA BUNTU KEL JATINEGARA KEC CAKUNG JAKTIM ",
                    "no_telp_pelapor": "081218818797",
                    "keterangan_pelapor": "TGL 01/02/23 PELANGGAN TIDAK BISA BELI TOKEN SEBESAR RP. 500.000 UNTUK ID METER 14289801608 DENGAN KETERANGAN NO METER SALAH. DI AP2T DAN P2APST TIDAK ADA PERUBAHAN ID METER. SISA : 108.04 KWH  . MOHON AGAR DIKONFIRMASI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWIN.CSOI",
                    "waktu_lapor": "01/02/2023 11:19:24",
                    "waktu_recovery": "01/02/2023 11:46:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020103128",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "",
                    "nama_pelapor": "jerri mulan",
                    "alamat_pelapor": "Jl. Asem Raya No.47 B",
                    "no_telp_pelapor": "6285893394738",
                    "keterangan_pelapor": "meteran hidup \\ntapi lampu mati",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:19:38",
                    "waktu_recovery": "01/02/2023 13:45:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5123020100602",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18140,
                    "nama_ulp": "ULP PANAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NOVA ",
                    "alamat_pelapor": "PR BUMI MELUR PERMAI BLOK B NO 1 GG TERATAI RT 5 RW 4 KEL SIDOMULYO BARAT KEC TAMPAN KOTA PEKANBARU",
                    "no_telp_pelapor": "081394261335",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43,  KONDISI PTL MENYALA SISA PULSA 11 KWH, BELUM ADA PEMBAHARUAN APP OLEH PETUGAS, KODE TOKEN :  ( 3968 5206 7699 0082 1598 )",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DIAH",
                    "waktu_lapor": "01/02/2023 11:19:54",
                    "waktu_recovery": "01/02/2023 11:49:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100369",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51790,
                    "nama_ulp": "ULP AMBUNTEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALVIN",
                    "alamat_pelapor": "JL BASOKA III DN GUNUNG TOGEL NO.- RT 23 RW 04 KEL BASOKA KEC TUBARU KAB SUMENEP // DKT MASJID ",
                    "no_telp_pelapor": "087746989798",
                    "keterangan_pelapor": "\\\"LPB GAGAL, PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43\\\", SISA STROOM 12.91 KWH  /  32110506402\\nNO TOKEN 46082550378723595199 / UPDATE LAPORAN (CC.14.FEBRIA)\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.IMEL",
                    "waktu_lapor": "01/02/2023 11:19:47",
                    "waktu_recovery": "01/02/2023 12:55:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103130",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1406,
                    "nama_up3": "UP3 OGAN ILIR",
                    "id_ulp": 14920,
                    "nama_ulp": "ULP PRABUMULIH",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aas",
                    "alamat_pelapor": "Suka Merindu",
                    "no_telp_pelapor": "6282289361136",
                    "keterangan_pelapor": "Token kami bermasalah pada saat mengisi token selalu gagal dari semalam",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:19:49",
                    "waktu_recovery": "01/02/2023 14:26:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103134",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12002,
                    "nama_ulp": "ULP MEDAN BARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ROTUA ",
                    "alamat_pelapor": "JALAN BUNGA KANTIL 18 NO.4 PASAR 7 PADANG BULAN ,SEMPAKATA, MEDAN SELAYANG & DEPAN MASJID NURUL MUKIM PASAR 7",
                    "no_telp_pelapor": "081373518449",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK BULAN FEBRUARI 2023 = 36.919, ANGKA STAND YANG DIBERIKAN PELANGGAN TGL 01/02/2023  = 36.834. (REK BELUM DILUNASI). SETEMPAT DI HUNI, RUMAH BERPAGAR DAN MEMILIKI PAPAN METERAN, KWH DAPAT DIJANGKAU DAN PELANGGAN TIDAK MENGETAHUI KEDATANGAN PETUGAS CATAT METER. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FARIDA.A.SM",
                    "waktu_lapor": "01/02/2023 11:20:47",
                    "waktu_recovery": "01/02/2023 11:55:37",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5323020100373",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55120,
                    "nama_ulp": "ULP KUTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADE SUDIRTA",
                    "alamat_pelapor": "JL MEKAR SARI (UTARA WARUNG BABI GULING RAH ) NO 15 KEL  BENOA KEC KUTA SELATAN KAB BADUNG  LOKASI TOKO BUDI  RAHAYU ",
                    "no_telp_pelapor": "6281547400820",
                    "keterangan_pelapor": "BELUM KONVERSI PEMBELIAN TOKEN DIKANTOR PLN NOMINAL 50.000 PADA SAAT PENGAJUAN PD SEDANGKAN DILOKASI PD SUDAH TEREALISASI DENGAN NO METER 14450427118 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.KARLINA",
                    "waktu_lapor": "01/02/2023 11:20:53",
                    "waktu_recovery": "01/02/2023 11:37:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020103141",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53701,
                    "nama_ulp": "ULP TAMBUN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Iip Albahrie",
                    "alamat_pelapor": "Jl. Kp. Mekar Sari No.14",
                    "no_telp_pelapor": "6289669506504",
                    "keterangan_pelapor": "saya tidak bisa membeli token listrik, selalu tertolak atau gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:21:13",
                    "waktu_recovery": "01/02/2023 11:26:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103144",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52106,
                    "nama_ulp": "ULP SLEMAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Paulus Sarwoto",
                    "alamat_pelapor": "Randugowang RT 1 RW 15",
                    "no_telp_pelapor": "6282323682220",
                    "keterangan_pelapor": "Ada petugas mengaku dari PLN tapi tanpa surat tugas katanya akan mekakukan pendataan dgn memfoto meteran. Apakah benar?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:21:34",
                    "waktu_recovery": "01/02/2023 11:29:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103147",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fachrul Rozi",
                    "alamat_pelapor": "Jl. Pertamina Gas",
                    "no_telp_pelapor": "6282208222693",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:22:02",
                    "waktu_recovery": "01/02/2023 11:49:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103149",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nugroho Aditya",
                    "alamat_pelapor": "Jl. Raya Pemda Tigaraksa Kav AN 34 No 6 RT 05 RW 03 Kel Kadu Agung Kec Tigaraksa Kab Tangerang Banten",
                    "no_telp_pelapor": "6281808909005",
                    "keterangan_pelapor": "Sampai saat ini belum ada petugas PLN menghubungi untuk penyambungan baru. Sudah pembayaran lunas tgl 26 Januari 2023. Mohon untuk ditindak lanjuti. Terimakasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:22:12",
                    "waktu_recovery": "01/02/2023 17:51:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103154",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51760,
                    "nama_ulp": "ULP BLEGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM",
                    "alamat_pelapor": " LANTIK TIMUR KAC GALIS JL.EDDAMAN LANTIK TIMUR DUSUN RT 00/RW00 LANTEK TIMUR KAC. GALIS KOTA BANGAKALAN JAWA TIMUR",
                    "no_telp_pelapor": "085330583512",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN   (PTL HAMPIR PADAM ) SISA 435 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WELINDA.LC",
                    "waktu_lapor": "01/02/2023 11:22:52",
                    "waktu_recovery": "01/02/2023 13:28:15",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103162",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "98053",
                    "nama_pelapor": "BP ANGGARA",
                    "alamat_pelapor": "JL. KENANGA KK KENANGA  INDAH NO 16 S RT 5 RW 4 KEL TANJUNG BARAT KEC JAGAKARSA 12540 ACUAN LOKASI : TIBI FUSAL/AIRINDI",
                    "no_telp_pelapor": "02180680987",
                    "keterangan_pelapor": "TGL 01/02/23  REKENING BULAN JANUARI 2023 BERIKUT BK  TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.D_ISLAMIYAH",
                    "waktu_lapor": "01/02/2023 11:23:28",
                    "waktu_recovery": "01/02/2023 11:44:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020103165",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD HADI",
                    "alamat_pelapor": "Jl.pinang raya.gang pinang dalem.rt 01 rw014 No 45",
                    "no_telp_pelapor": "6285920033312",
                    "keterangan_pelapor": "ga bisa isi pulsa udah di kct berulang kali tetap gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:23:37",
                    "waktu_recovery": "01/02/2023 13:26:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103167",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32800,
                    "nama_up3": "UP3 BAUBAU",
                    "id_ulp": 32830,
                    "nama_ulp": "ULP MAWASANGKA",
                    "idpel_nometer": "",
                    "nama_pelapor": "ILO",
                    "alamat_pelapor": "JL JL. POROS LOMBE NO.10, WALIKO, GU, KAB. BUTON TENGAH, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082230228177",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN MENGAJUKAN PROSES PB R1T 900 VA MELALUI PLN MOBILE. SESUAI INFORMASI PELANGGAN HINGGA SAAT INI BLM ADA PEMASANGAN NAMUN PADA AP2T TERTERA PENANGGUHAN RESTITUSI TUNAI. PELANGGAN MENGINFORMASIKAN TDK MENGAJUKAN PERMOHONAN PEMBATALAN DAN TETAP INGIN DIPASANG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AYU_E.SM",
                    "waktu_lapor": "01/02/2023 11:24:04",
                    "waktu_recovery": "01/02/2023 14:40:43",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Restitusi"
                },
                {
                    "no_laporan": "K5423020103169",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AZIZAH ",
                    "alamat_pelapor": "KK DAMAILESTARI BLOK C 8 NO 4 KEL CIANTRA KEC CIKARANG SELATAN BEKASI ",
                    "no_telp_pelapor": "02189900476",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101504, MOHON TINDAK LANJUT DAN PENYELSAIAN  PELANGGAN DENGAN NO METER14339371255   TIDAK DAPAT MELAKUKAN PEMBELIAN PULSA TOKEN PADA DATA P2APST TERTERA BLOKING PEMBELIAN NAMUN PADA DATA AP2T TIDAK TERTERA KETERANGAN BLOKING ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.TATI",
                    "waktu_lapor": "01/02/2023 11:24:31",
                    "waktu_recovery": "01/02/2023 14:18:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5423020103176",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1404,
                    "nama_up3": "UP3 JAMBI",
                    "id_ulp": 14310,
                    "nama_ulp": "ULP KOTA BARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP BENI",
                    "alamat_pelapor": "JL SUNGAI BERTAM RT 02 NO., SUNGAI BERTAM, JAMBI LUAR KOTA, KAB. MUARO JAMBI, JAMBI",
                    "no_telp_pelapor": "081282402007",
                    "keterangan_pelapor": "TGL 27/12/22 TELAH DILAKUKAN PEMBAYARAN PROSES PD (S2T/1.300 VA -S2/6.600 VA) DENGAN NO REGISTER 1431055038380 NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SETEMPAT AKAN SEGERA DIRESMIKAN. SEGERA LAPORAN INI MENGACU PADA NO LAPOR SEBELUMNYA K5423012703565. 16:12 01/02/2023 PELANGGAN MELAPOR KEMBALI. (CC.53.EMIL)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANINGSIH",
                    "waktu_lapor": "01/02/2023 11:24:57",
                    "waktu_recovery": "01/02/2023 22:38:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103180",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UDIN ",
                    "alamat_pelapor": "JL - KP PASIRKAKAPA NO - RT-4 / RW-4 KEL PASIR LAJA KEC SUKARAJA KAB BOGOR ",
                    "no_telp_pelapor": "089635930922",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. DATA PADA P2APST TERTERA BLOKING TOKEN, NAMUN TIDAK TERDAPAT NO REGISTRASINYA  DENGAN NO METER : 32012410505 SISA 1.7 KWH.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.TANTI_S",
                    "waktu_lapor": "01/02/2023 11:25:32",
                    "waktu_recovery": "01/02/2023 12:01:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020103181",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52001,
                    "nama_ulp": "ULP KUDUS KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Wachid",
                    "alamat_pelapor": "Jalan Welahan No.30 Mayonglor",
                    "no_telp_pelapor": "6285290012691",
                    "keterangan_pelapor": "Mohon tindak lanjut atas permohonan naik daya ke 7700 VA administrasi telah lunas tg 31 Januari 2023. terimakasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:25:33",
                    "waktu_recovery": "01/02/2023 14:20:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020103189",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 433,
                    "nama_up3": "UP3 SUMBA",
                    "id_ulp": 43300,
                    "nama_ulp": "ULP SUMBA TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "kris bahtera",
                    "alamat_pelapor": "JL DEPAN POSAL KEC.KENATANG No.0 RT.6 RW.3 TEMU",
                    "no_telp_pelapor": "6287887857700",
                    "keterangan_pelapor": "kwh meter belum disegel,mohon segera disegel",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:26:26",
                    "waktu_recovery": "01/02/2023 11:41:22",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan gangguan namun belum disertai penyegelan kembali"
                },
                {
                    "no_laporan": "K5423020103191",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "elsa",
                    "alamat_pelapor": "JL DTK.SYAHBANDAR KM.16 LIBO No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:26:34",
                    "waktu_recovery": "01/02/2023 11:29:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103193",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31600,
                    "nama_up3": "UP3 GORONTALO",
                    "id_ulp": 31650,
                    "nama_ulp": "ULP TELAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL. RAJA EYATO  KEL MOLOSIPAT W KEC KOTA BARAT KOTA GORONTALO (BELAKAN RM)",
                    "no_telp_pelapor": "085240508190",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 26/01/23 PELANGGAN MENGAJUKAN PROSES BERHENTI BERLANGGANAN SELAMANYA KE APL SETEMPAT (PERSYARATAN SUDAH DILENGKAPI),SESUAI INFO PELANGGAN DIINFORMASIKAN OLEH PETUGAS TGL 30/01/23 AKAN DITINDAKLANJUT, NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT OLEH PETUGAS.  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.HERMA.CSOI",
                    "waktu_lapor": "01/02/2023 11:26:41",
                    "waktu_recovery": "01/02/2023 15:59:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103194",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14110,
                    "nama_ulp": "ULP KENTEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDI SUDARSONO",
                    "alamat_pelapor": "JL. TALANG KERAMAT RT. 16 RW 03 KELURAHAN TALANG KERAMAT, KECAMATAN TALANG KELAPA, KABUPATEN BANYUASIN.",
                    "no_telp_pelapor": "0818612700",
                    "keterangan_pelapor": "MOHON PERIKSA APP, PIRINGAN KWH DAN ANGKA COUNTER APP\\nTIDAK BEROPERASI SEJAK TIDAK MENGETAHUI. PTL TIDAK PADAM.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KADININGRUM.SM",
                    "waktu_lapor": "01/02/2023 11:26:53",
                    "waktu_recovery": "01/02/2023 14:51:45",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103196",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2240,
                    "nama_up3": "UP3 PALANGKARAYA",
                    "id_ulp": 22400,
                    "nama_ulp": "ULP PALANGKARAYA TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nanang Irwansyah",
                    "alamat_pelapor": "JL Jl.BATU SULI VI RT. RW. No. No.0 RT. RW.",
                    "no_telp_pelapor": "6285247300328",
                    "keterangan_pelapor": "Pengantin Kwh meter\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:26:57",
                    "waktu_recovery": "01/02/2023 11:43:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103198",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51720,
                    "nama_ulp": "ULP SAMPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Suhartono",
                    "alamat_pelapor": "DN SLEMAN No.",
                    "no_telp_pelapor": "6283848665584",
                    "keterangan_pelapor": "mau masukan kode token listrik kak. tapi gagal terus mohon bantuannya kak terimakasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:27:13",
                    "waktu_recovery": "01/02/2023 11:48:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103199",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "WAWAN DARMAWAN",
                    "alamat_pelapor": "KP NAROGONG No. RT.7 RW.2",
                    "no_telp_pelapor": "6287873894848",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,slalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:27:17",
                    "waktu_recovery": "01/02/2023 12:51:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100719",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52250,
                    "nama_up3": "UP3 TEGAL",
                    "id_ulp": 52254,
                    "nama_ulp": "ULP SLAWI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "JL PROJO SUMARTO 2 NO 0 RT 2 RW 3 DN KAJEN KEL PESAYANGAN KEC TALANG KAB TEGAL // LOKASI RUKO MIE AYAM BAKSO LARE BONTOT ",
                    "no_telp_pelapor": "085786452884",
                    "keterangan_pelapor": "MOHON DILAKUKAN PENGECEKAAN APP TOKEN BERKURANG TERLALU SEDIKIT SISA TOKEN 53.35 KWH PTL MENYALA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.SARI",
                    "waktu_lapor": "01/02/2023 11:28:19",
                    "waktu_recovery": "01/02/2023 16:25:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103208",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12100,
                    "nama_up3": "UP3 PEMATANG SIANTAR",
                    "id_ulp": 12111,
                    "nama_ulp": "ULP KISARAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "syaiful anwar",
                    "alamat_pelapor": "DS LUBUK PALAS No.0 RT.0 RW.0 0",
                    "no_telp_pelapor": "6282246904653",
                    "keterangan_pelapor": "mau menanyakan listrik saya mau d beli token tidak bisa. karena sudah melebihi batas. kwh. kira2 kapan baru bisa di beli token lagi ya?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:28:23",
                    "waktu_recovery": "01/02/2023 11:35:37",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103210",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53571,
                    "nama_ulp": "ULP UJUNGBERUNG",
                    "idpel_nometer": "70660",
                    "nama_pelapor": "BP RIFKI ",
                    "alamat_pelapor": "KP KUDANG JL SINDANG RERET RT-4 / RW-9 NO.35 KEL CIBIRU WETAN KEC CILEUNYI. DEKAT TK NURUL HUDA ",
                    "no_telp_pelapor": "0811204292",
                    "keterangan_pelapor": "TGL 27/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK DAN REK BERJALAN FEB 23 TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RATNA_N.CSOI",
                    "waktu_lapor": "01/02/2023 11:29:09",
                    "waktu_recovery": "01/02/2023 12:37:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020103211",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56110,
                    "nama_ulp": "ULP SERANG KOTA",
                    "idpel_nometer": "000000000000000000037532",
                    "nama_pelapor": "BP ANDREAS",
                    "alamat_pelapor": "JL FLAMBOYAN 3 KK CITRA GADING BLOK F3 NO 30 KEL CIPOCOK JAYA KEC CIPOCOK JAYA KOTA SERANG (DEKAT MINIMARKET INDOMART/ALFAMART)",
                    "no_telp_pelapor": "08129350059",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PROSES GESER SR DI KARENAKAN RENOVASI. PEMOHON MENGAKU SEBAGAI PEMILIK. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EPI",
                    "waktu_lapor": "01/02/2023 11:29:04",
                    "waktu_recovery": "01/02/2023 12:13:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020103214",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "hasan",
                    "alamat_pelapor": "JL PD RANJI No.0 RT.1 RW.1 PD RANJI",
                    "no_telp_pelapor": "6285695215526",
                    "keterangan_pelapor": "tidak bisa di isi token.\\nini laporan ke tiga. belum ada sms/tlp atopun tehnisi datang !!!",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:29:49",
                    "waktu_recovery": "01/02/2023 13:24:53",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020100627",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52104,
                    "nama_ulp": "ULP SEDAYU",
                    "idpel_nometer": "000229448",
                    "nama_pelapor": "IBU MADE",
                    "alamat_pelapor": "JL ARWANA UTAMA PR NOGOTIRTO BLOK L NO.118 KEL NOGOTIRTO RT.- RW.- KEC GAMPING KAB SLEMAN ",
                    "no_telp_pelapor": "081225113660",
                    "keterangan_pelapor": "TANGGAL 01/02/2023 ADA PETUGAS KELOKASI TERKAIT PEMBAYARAN TAGIHAN BULAN JANUARI 2023. PELANGGAN DIMINTA MELAKUKAN PEMBAYARAN MELALUI TRANSFER NAMUN KE REKENING PRIBADI. ADA BUKTI BAYAR NAMUN BURAM. PETUGAS INFO UNTUK PEMBAYARAN HARUS DILAKUKAN HARI INI TGL 01/02/2023 KARENA BESOK SUDAH BEDA PETUGAS. MOHON KONFIRMASI APAKAH PETUGAS TSB RESMI DARI PLN/TIDAK. TERIMA KASIH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SUSANA",
                    "waktu_lapor": "01/02/2023 11:30:37",
                    "waktu_recovery": "01/02/2023 12:14:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103219",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU  OKTA  ",
                    "alamat_pelapor": "KOMPLEK GRREN VILAGE  JL WADAS 4  NO.11  RT.6 RE.04  KEL.PONDOK GEDE  KEC JATI CEMPAKA ",
                    "no_telp_pelapor": "08121473239",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 97.92 KWH  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.LUKI_AFIANA",
                    "waktu_lapor": "01/02/2023 11:30:43",
                    "waktu_recovery": "01/02/2023 11:43:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103221",
                    "id_uid": 161,
                    "nama_uid": "WILAYAH BANGKA BELITUNG",
                    "id_up3": 163,
                    "nama_up3": "UP3 BANGKA",
                    "id_ulp": 16100,
                    "nama_ulp": "ULP PANGKALPINANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yovan Bahtiar",
                    "alamat_pelapor": "DS SUNGAI SELAN PANGKALPIN",
                    "no_telp_pelapor": "6282181449510",
                    "keterangan_pelapor": "gagal isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:30:46",
                    "waktu_recovery": "01/02/2023 13:00:37",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103225",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51304,
                    "nama_ulp": "ULP SINGOSARI",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagus",
                    "alamat_pelapor": "Jl. Raya Singosari ",
                    "no_telp_pelapor": "6282131347553",
                    "keterangan_pelapor": "Token gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:30:57",
                    "waktu_recovery": "01/02/2023 13:35:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5323020100383",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DULAH",
                    "alamat_pelapor": "JL SILIWANGI RAYA  RT-2  RW-2 NO 0 KEL PONDOK BENDA KEC PAMULANG KOTA TANSEL :: LOK DI RUKO SAMPINGG GG KESADARAN",
                    "no_telp_pelapor": "6285724989917",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT STROOM SETELAH UPDATE VKRN 43, NO METER 32023475711 , 61372984130311961038, 63902273637671016536, PTL MENYALA, SISA 18.50 KWH CC.52.ADIS",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DETY",
                    "waktu_lapor": "01/02/2023 11:31:02",
                    "waktu_recovery": "01/02/2023 13:22:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103227",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP YUDI",
                    "alamat_pelapor": "KP PRIYANG RT.7/2 NO.88 SERPONG, PONDOK JAGUNG, SERPONG UTARA, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "0215371069",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI TGL 27/12/22 REALISASI PROSES MIGRASI B2/ 11000 VA - B2T / 11000 VA DENGAN NO REG 5662017129913. PELANGGAN MENDAPATKAN SURAT TERKAIT SISA UJL AKAN DI KONVERSIKAN KE TOKEN. HINGGA SAAT INI BELUM ADA TINDAKLANJUT.  NO METER 45104200956.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NUR_FADHILAH",
                    "waktu_lapor": "01/02/2023 11:31:27",
                    "waktu_recovery": "01/02/2023 14:31:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020103228",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhori Muslim",
                    "alamat_pelapor": "PR KEBUNAGUNG No. 0 RT.002 RW.01 KEBUNAGUNG",
                    "no_telp_pelapor": "6282334122124",
                    "keterangan_pelapor": "Saya memasukkan token, selalu gagal. Sudah dicek berkali2. Tetep ga bisa.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:31:25",
                    "waktu_recovery": "01/02/2023 11:50:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100634",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12300,
                    "nama_up3": "UP3 SIBOLGA",
                    "id_ulp": 12301,
                    "nama_ulp": "ULP SIBOLGA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU WATI / BP SIGO",
                    "alamat_pelapor": "JL CENDRAWASIH NO.38. RT 0 RW 0. KEL PANCURAN DEWA. KEC SIBOLGA SAMBAS. KOTA SIBOLGA. ANCER2 DEKAT SIMPANG LIMA",
                    "no_telp_pelapor": "081361242188",
                    "keterangan_pelapor": "PELANGGAN KONFIRMASI KWH METER ADA GANGGUAN SEJAK TANGGAL 23/01/2023 MENDAPAT BERITA ACARA PEMBERITAHUAN AKAN TETAPI BELUM ADA PENGGANTIAN APP KEMBALI, KONDISI RUMAH (DIHUNI). PTL MENYALA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.NILLA",
                    "waktu_lapor": "01/02/2023 11:31:39",
                    "waktu_recovery": "01/02/2023 11:48:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020103233",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 155,
                    "nama_up3": "UP3 SURABAYA BARAT",
                    "id_ulp": 51163,
                    "nama_ulp": "ULP MENGANTI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lintang Karunia Putri",
                    "alamat_pelapor": "JL BOTENG No. RT.01 RW.04 MENGANTI",
                    "no_telp_pelapor": "6281235430678",
                    "keterangan_pelapor": "sy minta tolong pihak PLN dateng untuk cek kelistrikan dirumah sy karena biaya listrik beberapa bulan sudag tidak masuk akal dari pemakaian",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:31:48",
                    "waktu_recovery": "01/02/2023 12:07:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103234",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1402,
                    "nama_up3": "UP3 LAHAT",
                    "id_ulp": 14720,
                    "nama_ulp": "ULP PAGAR ALAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIZKI",
                    "alamat_pelapor": "JL DS. PAJAR BULAN KEC PAJAR BULAN, KAB. LAHAT, SUMATERA SELATAN",
                    "no_telp_pelapor": "081282797492",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN RESTITUSI PROSES PB (R1MT/ 900 VA) DENGAN NO AGENDA 147209912301281891 DAN NO REG 1472012032067 DIKARENAKAN ALAMAT PENYAMBUNGAN TIDAK SESUAI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MAFI",
                    "waktu_lapor": "01/02/2023 11:31:50",
                    "waktu_recovery": "01/02/2023 14:59:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Restitusi"
                },
                {
                    "no_laporan": "K5423020103236",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "3497",
                    "nama_pelapor": "BP IDRIS",
                    "alamat_pelapor": "JL MENGKUDU M/I NO 98 RT13/7  KEL. LAGOA KEC. KOJA KOTA JAKUT (DEKAT MUSHOLAH HAYYALASHOLAH/ DEPAN WARUNG) ",
                    "no_telp_pelapor": "081337732211",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SETEMPAT SUDAH DI BONGKAR RAMPUNG. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA NO LAPOR K5423013105052 DAN K5423013107979 SESUAI INFO PELANGGAN BELUM DITINDAKLANJUTI\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_lapor": "01/02/2023 11:32:18",
                    "waktu_recovery": "01/02/2023 11:45:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020103245",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51146,
                    "nama_ulp": "ULP GEDANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RIVENSKI ATWINDA DIFA/ moms_fa",
                    "alamat_pelapor": "JL RAYA BYPASS JUANDA NO 6 (SEBRANG POM BENSIN SEDATI GEDE/SAMPING COFFE PASSMOOD)",
                    "no_telp_pelapor": "081515580713",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BERHENTI BERLANGGANAN SELAMANYA DAYA (B1T/5500 VA) DIKARENAKAN PINDAH LOKASI USAHA DENGAN NO. KTP PEMILIK 3515130202910006 AN. AGUS CAHYONO DAN NO. KTP DIBERI KUASA 3502035405920002 AN. RIVENSKI ATWINDA DIFA PEMOHON MENGAKU SEBAGAI (DIBERI KUASA).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.BESTARI.SM",
                    "waktu_lapor": "01/02/2023 11:33:11",
                    "waktu_recovery": "01/02/2023 12:37:39",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Berhenti Berlangganan"
                },
                {
                    "no_laporan": "K5423020103247",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53551,
                    "nama_ulp": "ULP BANDUNG SELATAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "sugih",
                    "alamat_pelapor": "dewi sartika no 36-38 sekolah rehoboth ",
                    "no_telp_pelapor": "628164863007",
                    "keterangan_pelapor": "tiang pln sudah patah karena terjepit pohon dan berkarat",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:33:17",
                    "waktu_recovery": "01/02/2023 11:45:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103248",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Budi Prasetya",
                    "alamat_pelapor": "JL BAUT LK.II T.600",
                    "no_telp_pelapor": "6285277855899",
                    "keterangan_pelapor": "Gagal isi token, sudah dicoba berulang-ulang",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:33:22",
                    "waktu_recovery": "01/02/2023 14:24:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103251",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12801,
                    "nama_ulp": "ULP MEDAN TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EVAN",
                    "alamat_pelapor": "JALAN PENDIDIKAN, KELURAHAN TEGAL REJO, KECAMATAN MEDAN PERJUANGAN",
                    "no_telp_pelapor": "082277742727",
                    "keterangan_pelapor": "TGL 31-01-2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN REK BERJALAN FEBRUARI 2023 TELAH DILUNASI MELALUI BANK BSI PTL MINTA SEGERA DISAMBUNG. TERKAIT K5423020102677",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YANTI.SM",
                    "waktu_lapor": "01/02/2023 11:34:04",
                    "waktu_recovery": "01/02/2023 13:43:22",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103254",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51350,
                    "nama_ulp": "ULP PASURUAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "jemmy",
                    "alamat_pelapor": "Jl. Kyai Sepuh No.92e",
                    "no_telp_pelapor": "6281266702929",
                    "keterangan_pelapor": "tidak bisa top up token listrik prabayar.\\nketerangan: total kwh melebihi batas maximal.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:34:22",
                    "waktu_recovery": "01/02/2023 21:54:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103257",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51311,
                    "nama_ulp": "ULP DINOYO",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIRIN ERNA WATI",
                    "alamat_pelapor": "JL CAKALANG I No.321 RT.5 RW.6 POLOWIJEN",
                    "no_telp_pelapor": "6281234328784",
                    "keterangan_pelapor": "Gagal mengisi token…. Bagaimana caranya\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:34:54",
                    "waktu_recovery": "01/02/2023 11:49:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103260",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13102,
                    "nama_ulp": "ULP TABING",
                    "idpel_nometer": "",
                    "nama_pelapor": "panitia alam kubur",
                    "alamat_pelapor": "Jl. Bakti Kelurahan No.58",
                    "no_telp_pelapor": "6283145553862",
                    "keterangan_pelapor": "22 1129 8047 3. cb rusak sering bikin mati lampu padahal tidak ada pemakaian listrik berlebih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:35:12",
                    "waktu_recovery": "01/02/2023 18:17:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103261",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NISYA ",
                    "alamat_pelapor": "JL JL. KP. BUARAN NO.14, SERUA, CIPUTAT, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "08977060575",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL BAYAR 16/01/2023 PENGAJUAN PROSES PB (R1MT / 900 VA), DENGAN NO REG 5436012259206 DAN NO AGENDA 543609912301162571. TGL 17/01/2023 PETUGAS DATANG A/N BP ANDRE MENGINFOKAN BAHWA TIDAK DAPAT DILAKUKAN REALISASI PENYAMBUNGAN DIKARNAKAN SEBELUMNYA PERNAH TERPASANG APP. TGL 20/01/2023 YBS DATANG KE AREA PLN DAN DI INFOKAN PETUGAS BAHWA NANTINYA AKAN ADA PETUGAS YANG DATANG KE LOKASI, TGL 20/01/2023 DATANG PETUGAS ATAS NAMA BP BAYU FIRMANSYAH MENGINFOKAN BAHWA DENDA YANG HARUS DILAKUKAN PEMBAYARAN NOMINAL RP. 300.000 (SUDAH DI BAYARKAN KE REK YBS ATAS NAMA BAYU FIRMANSYAH DENGAN NO REK 1276726451). TGL 24/01/2023 BP BAYU MEMBERIKAN BUKTI BAYAR DENGAN NO REG 5436019009557 NAMUN TIDAK SESUAI DENGAN YANG YBS BAYARKAN, DAN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN KEMBALI DILOKASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RISKA_MEGAWATI",
                    "waktu_lapor": "01/02/2023 11:35:12",
                    "waktu_recovery": "01/02/2023 14:01:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103267",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMAM BADRI ",
                    "alamat_pelapor": "JL SYAIDAN PR PURI AGUNG LESTARI PRIMA BLOK C NO.19 RT-1 / RW-11 KEL TANAH BARU KEC BEJI KOTA DEPOK, SAMPING LAP GABAN ",
                    "no_telp_pelapor": "081317869414",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PELANGGAN TIDAK DAPAT MELAKUKAN PEMBAYARAN TD DENGAN NO REG 5474015116212. PADA DATA AP2T PERMOHONAN BELUM DISAHKAN MANAGER.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "01/02/2023 11:35:42",
                    "waktu_recovery": "01/02/2023 12:49:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020103268",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51311,
                    "nama_ulp": "ULP DINOYO",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAINAL ARIFIN",
                    "alamat_pelapor": "JL BEDAK PASAR BARENG LANTAI DASAR JL. TERU No.",
                    "no_telp_pelapor": "6281234333652",
                    "keterangan_pelapor": "Saya tidak bisa beli token dimanapun. Kenapa\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:35:49",
                    "waktu_recovery": "01/02/2023 11:43:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103272",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51452,
                    "nama_ulp": "ULP MOJOKERTO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAFIZ / hafiz_arrafi_",
                    "alamat_pelapor": "KAMPUNG MERDEKA DSN. KEDUNGMALING III RT. 019 RW. 008 DS. KEDUNGMALING KEC. SOOKO KAB. MOJOKERTO (DEPAN TOKO LOUHAN ELEKTRONIK)",
                    "no_telp_pelapor": "081249265164",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH  9070,44.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.BESTARI.SM",
                    "waktu_lapor": "01/02/2023 11:36:08",
                    "waktu_recovery": "01/02/2023 12:26:33",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5323020100391",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 542,
                    "nama_up3": "UP3 MAJALAYA",
                    "id_ulp": 53533,
                    "nama_ulp": "ULP RANCAEKEK",
                    "idpel_nometer": "14027168518",
                    "nama_pelapor": "IBU WIDIA",
                    "alamat_pelapor": "JL ANYELIR 9 NO 8 BLOK 14 PERUM BUMI RANCAEKEK KENCANA KEC RANCAEKEK KEL RANCAEKEK KENCANA KAB  BANDUNG ",
                    "no_telp_pelapor": "081320326069",
                    "keterangan_pelapor": "GANGGUAN LPB REJECT , VKRN 43, PTL MENYALA  SISA STROOM 84 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.WIJIARTI",
                    "waktu_lapor": "01/02/2023 11:36:14",
                    "waktu_recovery": "01/02/2023 12:44:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103276",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 328,
                    "nama_up3": "UP3 BALI TIMUR",
                    "id_ulp": 55230,
                    "nama_ulp": "ULP KARANGASEM",
                    "idpel_nometer": "",
                    "nama_pelapor": "i gede sudarsana",
                    "alamat_pelapor": "DN BR.WANGSIAN No. WISMA KERT",
                    "no_telp_pelapor": "6287862304506",
                    "keterangan_pelapor": "meteran bermasalah tidak bisa memasukan token pulsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:36:50",
                    "waktu_recovery": "01/02/2023 12:28:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103278",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51311,
                    "nama_ulp": "ULP DINOYO",
                    "idpel_nometer": "",
                    "nama_pelapor": "EDI SANTOSO",
                    "alamat_pelapor": "JL JL.TERUSAN DIENG NO.7A RT.4 RW.1 PISANG No.",
                    "no_telp_pelapor": "6281234332493",
                    "keterangan_pelapor": "kapan mau dipasang mcb dirumah saya\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:36:56",
                    "waktu_recovery": "01/02/2023 11:45:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103279",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Irving",
                    "alamat_pelapor": "Blok F no. 8",
                    "no_telp_pelapor": "6282122984054",
                    "keterangan_pelapor": "biaya kWh meter melonjak, ada kecurigaan tidak beres kWh meter nya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:36:56",
                    "waktu_recovery": "01/02/2023 12:19:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103283",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17180,
                    "nama_ulp": "ULP TELUK BETUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUDA",
                    "alamat_pelapor": "Jl. Laksamana R.E.Martadinata gg melati no23",
                    "no_telp_pelapor": "628994240901",
                    "keterangan_pelapor": "tagihan saya naik padahal tidak ada penambahan pemakaian eloektronik malahan berkurang elekteoniknya, rata2 3 bulan trakhi hanya 2600000, tp bulan ini sampai 326000 tolong di cek kembali",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:37:15",
                    "waktu_recovery": "01/02/2023 12:28:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103284",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARITA ",
                    "alamat_pelapor": "JL RAYA JT BENING RT-4 / RW-3 NO 22 E KEL PONDOK GEDE KEC JATI BENING KOTA BEKASI JAWA BARAT ( SETEMPAT ALMIRA SALO MUSLIMAH JATI BENING ",
                    "no_telp_pelapor": "081213146044",
                    "keterangan_pelapor": "TGL 31/01/23  PELANGGAN MELAKUKAN TRANSAKSI PEMBELIAN TOKEN DENGAN ID METER ( 14259743913 )SEBESAR RP 1.000.000,-  ( 5954 7318 8846 4082 6830 ) DAN SAAT DIINPUT KE APP PRABAYAR TERTERA PERIKSA. TGL 01/02/23 PERGANTIAN APP DIKARENAKAN APP TERTERA PERIKSA DENGAN ID METER BARU ( 56226156356 ). PELANGGAN MENGINGINKAN DILAKUKAN KONVERSI TOKEN KE ID METER BARU. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AMELIA",
                    "waktu_lapor": "01/02/2023 11:37:39",
                    "waktu_recovery": "01/02/2023 11:50:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020103287",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP JOKO",
                    "alamat_pelapor": "JL BEKASI TIMUR RAYA KM 17 NO 83 KP JATI RT8/1 KEL JATINEGARA KAUM KEC PULO GADUNG JAKARTA TIMUR. ",
                    "no_telp_pelapor": "08121997061",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN AGAR APP LEBIH AMAN. PEMOHON SBG YANG DIBERIKUASA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.TANTI_S",
                    "waktu_lapor": "01/02/2023 11:37:48",
                    "waktu_recovery": "01/02/2023 12:01:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020100742",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53701,
                    "nama_ulp": "ULP TAMBUN",
                    "idpel_nometer": "000000000000000007615771",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "GRIYA ASRI 2 BLOK G5 NO 40 RT 09/26 SUMBER JAYA TAMBUN SELATAN",
                    "no_telp_pelapor": "0811562274",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100572, LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 8940, ST APP TGL 01-02-2023= 5696. REK BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. \\n BANGUNAN DIHUNI, BERPAGAR TIDAK TERKUNCI, KWH METER MUDAH DIJANGKAU PETUGAS DATANG, ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.YESSY_N.LC",
                    "waktu_lapor": "01/02/2023 11:37:50",
                    "waktu_recovery": "01/02/2023 11:49:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103289",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51311,
                    "nama_ulp": "ULP DINOYO",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUPRIYO",
                    "alamat_pelapor": "JL JL. BOROBUDUR, PS. BLIMBING 3 / LOS III No.",
                    "no_telp_pelapor": "6281234330510",
                    "keterangan_pelapor": "Mohon informasi untuk tambah daya diskon\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:37:55",
                    "waktu_recovery": "01/02/2023 11:50:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103290",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU CHINTIA WINDA ",
                    "alamat_pelapor": "JALAN HAJI MUCHTAR RAYA KEJAKSAAN 1 NO. 1 RT 03/06 KREO LARANGAN KOTA TANGERANG (SEBRANG SMP 245) BISA DIHUBUNGI NOMOR ITU",
                    "no_telp_pelapor": "0816818069",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL TIDAK PADAM). PEMBELIAN TOKEN PADA TGL. 01/02/23 SEBESAR RP. 20.000,- DENGAN NO. TOKEN 10455520289775054394. SISA TOKEN 136,11KWH.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MARTA.LC",
                    "waktu_lapor": "01/02/2023 11:37:55",
                    "waktu_recovery": "01/02/2023 13:14:41",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100646",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 155,
                    "nama_up3": "UP3 SURABAYA BARAT",
                    "id_ulp": 51161,
                    "nama_ulp": "ULP TAMAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IMA",
                    "alamat_pelapor": "PR OMAH KWENI BLOK A 23 KEL ANGGASWANGI KEC SUKODONO KAB SIDOARJO\\n",
                    "no_telp_pelapor": "03199643972",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH SR , DIKARENAKAN RENOVASI \\nNIK PELANGGAN 3515144305820001",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.SUSANTI",
                    "waktu_lapor": "01/02/2023 11:38:01",
                    "waktu_recovery": "01/02/2023 11:53:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K1223020100147",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "56123185847",
                    "nama_pelapor": "BP JOHAN",
                    "alamat_pelapor": "JL SUASA NO. 8 RT -/- KEL. KOTA BANGUN KEC. MEDAN MARELAN KOTA MEDAN DIDEKAT WIHARA",
                    "no_telp_pelapor": "081265827880",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH = 20 KWH. NO TOKEN : 12981421658348929101",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.IRMA",
                    "waktu_lapor": "01/02/2023 11:38:54",
                    "waktu_recovery": "01/02/2023 14:24:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103294",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51453,
                    "nama_ulp": "ULP JOMBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "anisa fitri",
                    "alamat_pelapor": "Jalan tanpa nama",
                    "no_telp_pelapor": "6281331966912",
                    "keterangan_pelapor": "halo kak berusan sy mengisi token sebesar 100 ribu. sudah masuk dan ada notifikasi berhasil di aplikasi. tapi setelah itu tdk sengaja terpencet tombol “token sudah digunakan” dan hasilnya berubah jadi “peringatan token akan habis”. tapi saya cek di meterannya nominalnya sudah benar, tidak berkurang. apakah berpengaruh karena ketidak sengajaan saya menekan tombol tersebut kk? mohon infonya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:38:54",
                    "waktu_recovery": "01/02/2023 12:32:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103298",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU YANI",
                    "alamat_pelapor": "JL CINERE RAYA NO 9-10 KEL  CINERE KEC CINERE DEPOK ",
                    "no_telp_pelapor": "02186616852",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN  REK JAN 23  BERIKUT BK  TELAH DILUNASI PTL MINTA DISAMBUNG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHLI",
                    "waktu_lapor": "01/02/2023 11:39:24",
                    "waktu_recovery": "01/02/2023 13:59:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K5423020103300",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12200,
                    "nama_up3": "UP3 BINJAI",
                    "id_ulp": 12202,
                    "nama_ulp": "ULP BINJAI TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAHLIAN",
                    "alamat_pelapor": "JL .P.BAKUNG DSN.I No.0",
                    "no_telp_pelapor": "6285277911707",
                    "keterangan_pelapor": "kabel sr terlalu rendah/kendor takut di pegang anak anak mohon perbaiki..karena banyak anak sekolah..",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:39:19",
                    "waktu_recovery": "01/02/2023 12:00:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020103302",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53331,
                    "nama_ulp": "ULP SUMBER",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mubarok Yahya",
                    "alamat_pelapor": "KP JUNGJANG 2 No.0 RT.001 RW.06 A WINANGUN",
                    "no_telp_pelapor": "6289637310400",
                    "keterangan_pelapor": "Jumlah KWh yang tertera di struk pembayaran dengan real di KWh kok beda jauh, mohon ditindak lanjuti \\ndi struk pembayaran  8720 - 9042\\ndi real KWh. 5228",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:39:21",
                    "waktu_recovery": "01/02/2023 11:46:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020103306",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31220,
                    "nama_ulp": "ULP KAMONJI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD AKIL ",
                    "alamat_pelapor": "KOS KOSAN JL SERUT DS TINGGEDE KEC MARAWOLA KAB  SIGI ( KAMAR NO 2 )",
                    "no_telp_pelapor": "081231389643",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 ( 47.95 KWH  ) NO TOKEN : 6237 4232 0393 1628 5481 \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_lapor": "01/02/2023 11:39:57",
                    "waktu_recovery": "01/02/2023 14:15:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103313",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "12483",
                    "nama_pelapor": "BP RAFI",
                    "alamat_pelapor": "JL KP LEGOSO GG H KOENG  RT5/1 BLOK 0 NO 0 KEL PISANGAN KEC- ",
                    "no_telp_pelapor": "081382599949",
                    "keterangan_pelapor": "TGL 31/1/23 TUNGGAKAN REK JAN 23 SERTA BIAYA KETERLAMBATAN TELAH DILUNASI MELALUI ATM BCA .MOHON PTL SEGERA DISAMBUNG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SALSABILA",
                    "waktu_lapor": "01/02/2023 11:40:34",
                    "waktu_recovery": "01/02/2023 15:53:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K5323020100397",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53311,
                    "nama_ulp": "ULP CIREBON KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL MAWAR NO 2 TUPAREV  RT 0 RW 0 KEL KEDAWUNG KEC KEDAWUNG KAB CIREBON ",
                    "no_telp_pelapor": "02318250577",
                    "keterangan_pelapor": "MOHON BANTU INFORMASI NO ID PEL AN UTIN MURDIATIN, PASKABAYAR DI ALAMAT JL MAWAR NO 2 TUPAREV  RT 0 RW 0 KEL KEDAWUNG KEC KEDAWUNG KAB CIREBON KARENA PELANGGAN TIDAK MENGETAHUI NO ID PEL NYA SEHINGGA SULIT MELAKUKAN PEMBAYARAN TAGLISNYA. MOHON KONFIRMSSI PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DETY",
                    "waktu_lapor": "01/02/2023 11:40:28",
                    "waktu_recovery": "01/02/2023 15:24:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103315",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22130,
                    "nama_ulp": "ULP MARTAPURA (UIW KALSELTENG)",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dicky Saputra",
                    "alamat_pelapor": "XX BINCAU INDAH BLOK U NO.01 No.0 RT. RW.",
                    "no_telp_pelapor": "6281257707993",
                    "keterangan_pelapor": "Daya listrik naik turun, pembayaran membengkak tidak sesuai dengan penggunaan daya, mohon d cek",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:41:04",
                    "waktu_recovery": "01/02/2023 15:24:36",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103319",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "86830",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "LOKASI : JL RAYA DADAP NO 36A RT 01 RW 06 KEL DADAP KEC KOSAMBI KAB TANGERANG BANTEN",
                    "no_telp_pelapor": "02155956859",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES MIGRASI (B2 / 16500 VA - B2T / 16500 VA) SETEMPAT BENGKEL. PROSES TSB TIDAK DAPAT DILAKUKAN DI PLN 123 KETERANGAN PADA AP2T ID PEL INI MASIH DALAM PROSES PERMOHONAN. PEMOHON SEBAGAI PEMILIK PERSIL, NO KTP PEMILIK 3603140507650003 A.N RUDY TANUDJAYA NUR",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YUNIARTI_B.SM",
                    "waktu_lapor": "01/02/2023 11:41:31",
                    "waktu_recovery": "01/02/2023 11:53:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5323020100398",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53551,
                    "nama_ulp": "ULP BANDUNG SELATAN",
                    "idpel_nometer": "000000000000000000010048",
                    "nama_pelapor": "BPK HENDRA",
                    "alamat_pelapor": "JL RANCAGOONG II NO 10 RT -/- KEL GUMURUH KEC BATUNUNGGAL KOTA BANDUNG // SEBERANG TAMAN RW 08",
                    "no_telp_pelapor": "081224003350",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PS DENGAN NO AGENDA 535519932302010001 DAN NO REG 5355129005934, DAN PELANGGAN MENDAPATKAN EMAIL DAN PELANGGAN TIDAK MERASA MENGAJUKAN PERMOHONAN TERSEBUT , MOHON KONFIRMASI PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.BUDIANA",
                    "waktu_lapor": "01/02/2023 11:41:32",
                    "waktu_recovery": "01/02/2023 11:48:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K5423020103321",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1403,
                    "nama_up3": "UP3 BENGKULU",
                    "id_ulp": 14600,
                    "nama_ulp": "ULP NUSA INDAH",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL CIMANUK 1 No.99 RT.10 RW.5 JL GEDANG",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar penambahan daya telah dimasukan ke ULP teluk segara akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatan nya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:41:34",
                    "waktu_recovery": "01/02/2023 16:18:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103323",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "448775",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL PER BUMI MAS RAYA BLK D-7 NO 1 RT 3/08 KEL CIKOKOL KEC TANGGERANG KOTA TANGGERANG ",
                    "no_telp_pelapor": "08111555637",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 1/02/23  PELANGGAN DENGAN ID METER 14046197993 MELAKUKAN PEMBELIAN TOKEN NAMUN GAGAL. BERDASARKAN DATA PADA P2APST TERTERA : SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA 20.42  KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AISYAH_R.CBC",
                    "waktu_lapor": "01/02/2023 11:42:02",
                    "waktu_recovery": "01/02/2023 13:29:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020103326",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53581,
                    "nama_ulp": "ULP CIMAHI KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "putra",
                    "alamat_pelapor": "JL RAYA No.675 RT.001 RW.04 CMHI TGH",
                    "no_telp_pelapor": "6285710927570",
                    "keterangan_pelapor": "knp tdk bs proses tmbh daya ya ? keterangan ada piutang",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:42:12",
                    "waktu_recovery": "01/02/2023 11:57:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103329",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53867,
                    "nama_ulp": "ULP JONGGOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DENDI",
                    "alamat_pelapor": "PR CITRA INDAH ROSEMARY BLOK BC 02 NO 11 KEL SINGAJAYA KEC JONGGOL KAB BOGOR. ACUAN LOKASI POS SEKURITU BELOK KANAN, RUMAH KE 5 DR UJUNG",
                    "no_telp_pelapor": "085311771979",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 17.19. PTL TIDAK PADAM. NO TOKEN 5289 0663 0878 7442 7801",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PRATIWI",
                    "waktu_lapor": "01/02/2023 11:42:39",
                    "waktu_recovery": "01/02/2023 13:33:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103338",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53732,
                    "nama_ulp": "ULP BABELAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "merlin siregar",
                    "alamat_pelapor": "KP PAMAHAN No.0 RT.001 RW.04 SETIAMULYA",
                    "no_telp_pelapor": "6287747150601",
                    "keterangan_pelapor": "tidak bisa Isi ulang token ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:43:18",
                    "waktu_recovery": "01/02/2023 14:34:40",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020103339",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1403,
                    "nama_up3": "UP3 BENGKULU",
                    "id_ulp": 14600,
                    "nama_ulp": "ULP NUSA INDAH",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL RD FATTAH 6 No.0 RT.5 RW.3 SM DEWA",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar penambahan daya telah dimasukan ke ULP teluk segara akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatannya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:43:19",
                    "waktu_recovery": "01/02/2023 16:18:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103342",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRMA",
                    "alamat_pelapor": "JL AKASIA 3 BLK AS NO 17 PR TAMAN ROYAL 3 KEL TANAH TINGGI KEC CIPONDOH TANGERANG (DEKAT TOKO BUKU TALAGO)",
                    "no_telp_pelapor": "082323637898",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN  SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM) SISA  28.52 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EPI",
                    "waktu_lapor": "01/02/2023 11:43:40",
                    "waktu_recovery": "01/02/2023 13:29:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103344",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SISWANTO",
                    "alamat_pelapor": "PR TAMAN COSMOS BLOK P NO. 6 JL.-  RT-7 / RW-7 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ACUAN LOKASI DKT ORANG JUAL KELAPA",
                    "no_telp_pelapor": "02121194067",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH 2537.70",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WAIS",
                    "waktu_lapor": "01/02/2023 11:43:58",
                    "waktu_recovery": "01/02/2023 12:12:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103350",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "86083073725",
                    "nama_pelapor": "BP RADEN ",
                    "alamat_pelapor": "JL BUDI MULIA  RT 4 RW 6 NO 26 B KEL   PADEMANGAN BARAT KEKC PADEMANGAN ACUAN   MASJID BAITURAHMAN ",
                    "no_telp_pelapor": "081398231181",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI  PROSES  GESER APP PEMOHON  YANG DIBERI KUASA .  BELUM ADA TINDAK LANJUT PELANGGAN SUDAH LAPOR DENGAN NO K5423012502529 NAMUNT IDAK KONFIRMASI DALAM WAKTU 1 X 56 JAM ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHLI",
                    "waktu_lapor": "01/02/2023 11:44:28",
                    "waktu_recovery": "01/02/2023 12:01:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103354",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 431,
                    "nama_up3": "UP3 KUPANG",
                    "id_ulp": 43100,
                    "nama_ulp": "ULP KUPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muchammad Agus Wibyantoro",
                    "alamat_pelapor": "JL BOUGENVILLE No. RT.2 RW.3 OESAPA",
                    "no_telp_pelapor": "6285333412068",
                    "keterangan_pelapor": "mohon di bantu pemasangan seal kwh pada bangunan tower ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:44:33",
                    "waktu_recovery": "01/02/2023 11:57:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103355",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52050,
                    "nama_up3": "UP3 SURAKARTA",
                    "id_ulp": 52051,
                    "nama_ulp": "ULP SURAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Henry Arifin",
                    "alamat_pelapor": "JL HASANUDIN RUKO ROYAL NO. 2 No.0 RT.0 RW.0",
                    "no_telp_pelapor": "628164249737",
                    "keterangan_pelapor": "selamat siang Bpk/ibu PLN, \\nkami baru mengajukan proses perubahan daya 2200-11.000 va dengan nomor registrasi 5205115043237...\\nmohon ijin apakah bisa langsung saya bayar? \\nterimakasih atas perhatian dan kerjasama",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:44:35",
                    "waktu_recovery": "01/02/2023 11:58:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103356",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1403,
                    "nama_up3": "UP3 BENGKULU",
                    "id_ulp": 14600,
                    "nama_ulp": "ULP NUSA INDAH",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL ZAINUL ARIFIN KEL PADANG NANGKA KEC SING No.0 RT.3 RW.2",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar penambahan daya telah dimasukan ke ULP teluk segara akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatannya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:44:37",
                    "waktu_recovery": "01/02/2023 16:18:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103357",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18210,
                    "nama_ulp": "ULP DURI",
                    "idpel_nometer": "",
                    "nama_pelapor": "elsa",
                    "alamat_pelapor": "JL JL. SUKA MAJU No.",
                    "no_telp_pelapor": "6281945481916",
                    "keterangan_pelapor": "promo pb",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:44:40",
                    "waktu_recovery": "01/02/2023 14:39:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103360",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU WIRDA ",
                    "alamat_pelapor": "JL TROFOL BUNTU  KP CIKUNIR  RT-2 / RW-8 NO 75 KEL JT KERAMAT KEC JT ASIH KOTA BEKASI ACUAN LOKASI SMP YAYASAN TASKIA",
                    "no_telp_pelapor": "0895384426411",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 424.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SALSABILA",
                    "waktu_lapor": "01/02/2023 11:45:18",
                    "waktu_recovery": "01/02/2023 11:50:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103367",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Liesa",
                    "alamat_pelapor": "JL DANAU MANINJAU 4 No.115 RT.002 RW.07 DPK 2 TMR",
                    "no_telp_pelapor": "6281290128482",
                    "keterangan_pelapor": "listrik padam,apakah memang sedang ada gangguan di sekitar rumah saya atau tidak?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:45:44",
                    "waktu_recovery": "01/02/2023 12:19:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103369",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12129,
                    "nama_up3": "UP3 BUKIT BARISAN",
                    "id_ulp": 12906,
                    "nama_ulp": "ULP PANCURBATU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ade",
                    "alamat_pelapor": "PR GR GEMILANG RESID BL-A No.13",
                    "no_telp_pelapor": "628128723328",
                    "keterangan_pelapor": "Mohon menghubungi nomor +62 812-8723-328 untuk permohonan PD yang sudah di bayar dengan no reg 1290615012565 untuk penggantian mcb",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:45:53",
                    "waktu_recovery": "01/02/2023 12:31:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020103371",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TUNGGA DEWA",
                    "alamat_pelapor": "KK BINTARO JL PUTER 5 BL ED 5 NO. 14 KEL JURANG MANGU TIMUR KEC PONDOK AREN TANGERANG SELATAN ",
                    "no_telp_pelapor": "0811156489",
                    "keterangan_pelapor": "TGL 01/02/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANDAN_SARI",
                    "waktu_lapor": "01/02/2023 11:46:16",
                    "waktu_recovery": "01/02/2023 13:43:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020103372",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU RINA ",
                    "alamat_pelapor": "JL DASA RAYA RT 007/01 NO 49 KEL GANDARIA UTARA",
                    "no_telp_pelapor": "081219463354",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN PELANGGAN BERMAKSUD MELAKUKAN PEMBAYARAN TUNGGAKAN REK JAN 23 NAMUN PADA DATA AP2T TGL 31/01/23 TELAH DILUNASI. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN TERKAIT DANA TALANGAN. PELANGGAN BERSEDIA MELAKUKAN PELUNASAN TAGIHAN NAMUN MENGINGINKAN KEBENARAN ATAS PEMBAYARAN TSB TELEBIH DAHULU. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUTIA",
                    "waktu_lapor": "01/02/2023 11:46:17",
                    "waktu_recovery": "01/02/2023 13:45:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Bayar"
                },
                {
                    "no_laporan": "K5423020103373",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Freddy Holong M Aritonang",
                    "alamat_pelapor": "JL KOMP BTN BLOK C NO. 11 KEL BESAR KEC MEDAN LABUAN KOTA MEDAN, KODE POS 20251. LOKASI : - ",
                    "no_telp_pelapor": "6281919910155",
                    "keterangan_pelapor": "no kode token sudah dimasukkan tetapi gagal\\n\\nPELANGGAN MENGHUBUNGI CC PLN 123 CC.55.WIDYA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:46:17",
                    "waktu_recovery": "01/02/2023 14:23:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100670",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "000355281",
                    "nama_pelapor": "IBU JUNIATI NINGSIH",
                    "alamat_pelapor": "JL GUBENG KLINGSINGAN 2 NO 6 RT-0 / RW- 3 KEC GUBENG KEL GUBENG KOD SURABAYA",
                    "no_telp_pelapor": "085804059003",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5123013101399 (TANGGAL 31-01-2023 PTL DIPUTUS SEMENTARA DAN TANGGAL 31-01-2023 TAGIHAN BULAN 01-2023 BESERTA BK TELAH DILUNASI VIA PC POS BANK ARTHA GRAHA -  PTL MINTA DISAMBUNG KEMBALI ) / PELANGGAN MENGHUBUNGI KEMBALI KARENA BELUM ADA TINDAK LANJUT ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DEVA",
                    "waktu_lapor": "01/02/2023 11:46:34",
                    "waktu_recovery": "01/02/2023 12:18:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020103377",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 155,
                    "nama_up3": "UP3 SURABAYA BARAT",
                    "id_ulp": 51161,
                    "nama_ulp": "ULP TAMAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "ZAINUL ARIFIN",
                    "alamat_pelapor": "JL LANGSEP I No.50 RT.13 RW.3 GELURAN KE",
                    "no_telp_pelapor": "6285234244529",
                    "keterangan_pelapor": "tidak bisa masukkan pulsa muncul tulisan periksa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:46:46",
                    "waktu_recovery": "01/02/2023 11:58:36",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103385",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51103,
                    "nama_ulp": "ULP TANDES",
                    "idpel_nometer": "405984",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "ASEM MULYA 73 DAN ASEM MULYA 75",
                    "no_telp_pelapor": "0818504277",
                    "keterangan_pelapor": "KURANG TAGIH. ST AW 23838, ST AK 23838 REK FEBRUARI 2023, ST APP TGL \\n1/2/2023 = 18773 REK BELUM DILUNASI). RUMAH BERPAGAR DIHUNI PETUGAS RUTIN DATANG. SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.KURNIAWAN.LC TGL. 01/02/2023 JAM 12:15",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IFUL123.LC",
                    "waktu_lapor": "01/02/2023 11:47:14",
                    "waktu_recovery": "02/02/2023 18:38:18",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Kurang Tagih"
                },
                {
                    "no_laporan": "K5423020103387",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51710,
                    "nama_ulp": "ULP SUMENEP",
                    "idpel_nometer": "",
                    "nama_pelapor": "Raisa Zhafira",
                    "alamat_pelapor": "DN JULUNG LAOK No.",
                    "no_telp_pelapor": "6285940843001",
                    "keterangan_pelapor": "Mau di isi token selalu bertulis gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:47:40",
                    "waktu_recovery": "01/02/2023 13:19:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5323020100403",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU JUN",
                    "alamat_pelapor": "PR DT BANDARA PERMAI BLK FS1 NO.6 JL.PERANCIS KEC.KOSAMBI KEL.JATIMULYA KAB.TANGGERANG",
                    "no_telp_pelapor": "087885500070",
                    "keterangan_pelapor": "MOHON BANTU KONVERSI STROOM YG BELUM DI INPUTKAN  KARENA SEBELUMNYA ADA PERGANTIAN APP METER NOMINAL RP 50.000 (00036287466332253308) DARI NO METER LAMA 56601807045 KE NO METER BARU 14460910418, MOHON KONFIRMASI PELANGGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.MARISA",
                    "waktu_lapor": "01/02/2023 11:47:53",
                    "waktu_recovery": "01/02/2023 13:21:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020103392",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PARGIONO",
                    "alamat_pelapor": "KP PDK PAKULONAN RT 4 RW 4 BLOK H7 NO 1 KEL.PAKU ALAM KEC.SERPONG UTARA KOTA TANGERANG SELATAN BANTEN . DEKAT MASJID MIFTAHUL HUDA",
                    "no_telp_pelapor": "08121859979",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA KWH 780.92. PTL TIDAK PADAM. NO TOKEN 0310 0272 0081 2290 1333",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PRATIWI",
                    "waktu_lapor": "01/02/2023 11:48:12",
                    "waktu_recovery": "01/02/2023 13:08:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103398",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14130,
                    "nama_ulp": "ULP AMPERA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nurlistia Putri",
                    "alamat_pelapor": "JL KHWAHIDHASYIM PALEMBANG",
                    "no_telp_pelapor": "6285367821564",
                    "keterangan_pelapor": "berkas permohonan dan bukti bayar 21 Desember 2022 penambahan daya telah dimasukan ke ULP ampera akan tetapi hingga saat ini belum ada eksekusi dari petugas PLN terkait. mohon dibantu percepatannya. issue sebelumnya over capacity hingga saat ini sudah lebih dari 25 hari kerja setelah pembayaran. mohon dibantu percepatannya atau mohon dibantu surat balasan kepada kami jika memang PLN membutuhkan waktu",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:48:43",
                    "waktu_recovery": "01/02/2023 15:21:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5323020100404",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53581,
                    "nama_ulp": "ULP CIMAHI KOTA",
                    "idpel_nometer": "000000000000808110736855",
                    "nama_pelapor": "IBU YANTI ",
                    "alamat_pelapor": "KK GRIYA ASRI PAKUSARAKAN BLOK D NO.12 JL SUMAWINATA RT5/25 KEL TANI MULYA KEC NGAMPRAH KAB BANDUNG BARAT ",
                    "no_telp_pelapor": "02220667429",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN TAGIHAN MELONJAK DENGAN ST AKHIR PLN 41246 29/01/2023 , ST AKHIR PELANGGAN 41317 01/02/2023 REKENING SUDAH BELUM MENUNGGU KOREKSI. PERSIL DIHUNI. KONDISI APP MUDAH. PETUGAS CATER TIDAK PERNAH DATANG. IDPEL 535811548528 .MOHON KONFIRMASI KEPADA PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.HAMIDAH",
                    "waktu_lapor": "01/02/2023 11:48:53",
                    "waktu_recovery": "01/02/2023 12:06:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020103401",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51103,
                    "nama_ulp": "ULP TANDES",
                    "idpel_nometer": "009586774",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "JL ASEM MULYA NO 73 RT 8 RW 3 KEL ASEM ROWO KEC ASEM ROWO KOTA SURABAYA ",
                    "no_telp_pelapor": "0818504277",
                    "keterangan_pelapor": "KURANG TAGIH. ST AW 23838, ST AK 23838 REK FEBRUARI 2023, ST APP TGL \\n1/2/2023 = 23849 REK BELUM DILUNASI). RUMAH BERPAGAR DIHUNI PETUGAS RUTIN DATANG. SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.54.KURNIAWAN.LC TGL. 01/02/2023 JAM 12:15",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IFUL123.LC",
                    "waktu_lapor": "01/02/2023 11:49:11",
                    "waktu_recovery": "02/02/2023 18:38:29",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Kurang Tagih"
                },
                {
                    "no_laporan": "K5423020103403",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 145,
                    "nama_up3": "UP3 JEMBER",
                    "id_ulp": 51603,
                    "nama_ulp": "ULP KALISAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad helmi",
                    "alamat_pelapor": "JL KAMP TEMPLEK No. RT. 4 RW. 2 KALISAT",
                    "no_telp_pelapor": "6285232496542",
                    "keterangan_pelapor": "Pembelian token selalu gagal, ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:49:22",
                    "waktu_recovery": "01/02/2023 21:52:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103404",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SATRIO",
                    "alamat_pelapor": "JALAN ALPUKAT, TIDAK ADA NOMOR RUMAH, RT/RW 001/008, KEL. DUREN SERIBU, KEC. BOJONGSARI, DEPOK. ",
                    "no_telp_pelapor": "08999654345",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43  DENGAN SISA KWH 170. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FARIDA.A.SM",
                    "waktu_lapor": "01/02/2023 11:49:30",
                    "waktu_recovery": "01/02/2023 13:21:05",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5323020100406",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53331,
                    "nama_ulp": "ULP SUMBER",
                    "idpel_nometer": "000000000000000006961868",
                    "nama_pelapor": "BU NISA",
                    "alamat_pelapor": "JL JATAYU KP SETIA SERANG  BLOK SETIA RT-002 / RW-04NO - DS SERANG KEC KALENGAN KAB CIREBON DKT PATUNG SERANG",
                    "no_telp_pelapor": "02318826078",
                    "keterangan_pelapor": "TAGIHAN MELONJAK IDPEL 533311137981 STAND PELANGGAN 26344 TGL 1/2/23, STAND APLIKASI 26502 TGL 31/1/23, TAGIHAN BELUM LUNAS MENUNGGU KOREKSI. PERSIL JARANG DIHUNI, BERPAGAR NAMUN TIDAK DIKUNCI, MOHON KONFIRMASI PELANGGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.RENNY",
                    "waktu_lapor": "01/02/2023 11:49:31",
                    "waktu_recovery": "01/02/2023 12:48:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020103407",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 533,
                    "nama_up3": "UP3 BANTEN SELATAN",
                    "id_ulp": 56230,
                    "nama_ulp": "ULP MALINGPING",
                    "idpel_nometer": "",
                    "nama_pelapor": "LISDES SAHDA",
                    "alamat_pelapor": "Bolang",
                    "no_telp_pelapor": "6285623001812",
                    "keterangan_pelapor": "Token ga bisa masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:49:37",
                    "waktu_recovery": "01/02/2023 11:58:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100408",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "01119053310",
                    "nama_pelapor": "BP HENDRA",
                    "alamat_pelapor": "JL BATUTULIS GG JAYATUNGGAL RT 2 RW 3 NO 2 A KEL BATUTULIS KEC LAYUNGSARI KOTA BOGOR",
                    "no_telp_pelapor": "02518381170",
                    "keterangan_pelapor": "PELANGGAN SUDAH MENGAJUKAN PERMOHONAN TURUN DAYA KE UNIT, SEBELUMNYA MENGAJUKAN DARI DAYA R3 13.200 VA - R1 2200 VA NAMUN INFOMASI DARI UNIT  APP METER TIDAK TERSEDIA SEHINGGA PELANGGAN DI SARANKAN TURUN DAYA KE DAYA 6600 VA. PELANGGAN DIINFORMASIKAN OLEH PETUGAS UNIT BAHWA RP/KWH DAYA R3 6600 VA ADALAH RP 1254/KWH SEHINGGA PELANGGAN BERSEDIA MENGAJUKAN PERMOHONAN TURUN DAYA 6600 VA. PELANGGAN MERASA KECEWA DAN BERKEBERATAN MENGGUNAKAN DAYA 6600 VA KARENA RP/KWH NYA TERNYATA SAMA DENGAN DAYA 13.200 VA. SUDAH DIJELASKAN TERKAIT RP/KWH DAYA 6600 VA NAMUN PELANGGAN INGIN MENDAPATKAN KONFIRMASI LEBIH LANJUT.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DETY",
                    "waktu_lapor": "01/02/2023 11:49:46",
                    "waktu_recovery": "01/02/2023 12:37:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5323020100409",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IDA",
                    "alamat_pelapor": "JL. SURYA WAHANA 1 PR SUNRISE GARDEN BLOK R3 NO. 7 RT-10 / RW-7  KEL. - KEC KEBON JERUK KOTA JAKARTA BARAT.// BELAKANG INDOMARET DEKAT SEKOLAH ISTUS",
                    "no_telp_pelapor": "08170121711",
                    "keterangan_pelapor": "PELANGGAN PERNAH LAPOR DENGAN NO : K3223013100330 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI SD 1X6 JAM / MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO ID PEL 543301877510 .// ATAS NAMA MICHAEL WIJAYA NO. KTP (PELANGGAN) 317305412970004 SUDAH MELAKUKAN PEMBAYARAN DENGAN NO REGISTER : 5411033007514 DI TANGGAL 31/01/23 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.SELMA",
                    "waktu_lapor": "01/02/2023 11:49:47",
                    "waktu_recovery": "01/02/2023 14:31:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103410",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 533,
                    "nama_up3": "UP3 BANTEN SELATAN",
                    "id_ulp": 56230,
                    "nama_ulp": "ULP MALINGPING",
                    "idpel_nometer": "",
                    "nama_pelapor": "LISDES SAHDA",
                    "alamat_pelapor": "Bolang",
                    "no_telp_pelapor": "6285623001812",
                    "keterangan_pelapor": "Token ga bisa masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:49:55",
                    "waktu_recovery": "01/02/2023 11:58:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103413",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TAUFIQ",
                    "alamat_pelapor": "LOKASI : JL JAWA KP RAWA NO 1A RT 1  RW 5 BARAT KEL PONDOK PUCUNG KEC PONDOK AREN TANGSEL BANTEN . BELAKANG PERUM KUCICA",
                    "no_telp_pelapor": "0214806115",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PB KOLEKTIF ( R1T / 2200 VA) SEBANYAK 14 UNIT, PEMOHON SEBAGAI PEMILIK PERSIL ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YUNIARTI_B.SM",
                    "waktu_lapor": "01/02/2023 11:50:14",
                    "waktu_recovery": "01/02/2023 15:18:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020103416",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12805,
                    "nama_ulp": "ULP DENAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "dahniati nasution",
                    "alamat_pelapor": "JL RAHAYU TEMBUNG GG RUKUN PERCUT SEI",
                    "no_telp_pelapor": "6282277613531",
                    "keterangan_pelapor": "saya hanya pakai kipas angin saat tidur malam dan setelah nasi masak, Cok rice cooker saya cabut. mengapa saya mahal bayar listriknya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:50:36",
                    "waktu_recovery": "01/02/2023 12:49:53",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103420",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "000000000000000000791659",
                    "nama_pelapor": "BP ARYO",
                    "alamat_pelapor": "JL TERATAI KK MEGA REGENCY C07 NO 33 RT 11 RW 10 KEL SUKASARI KEC SERANG BARU KAB BEKASI // DEKAT GOR MEGA REGENCY LAP BULU TANGKIS",
                    "no_telp_pelapor": "02189923194",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEBRUARI 2023 ST AWAL = 34651 STAND AKHIR:34931 (DATA PADA ACMT:34931) ST APP TGL 01/02/23 = 34856. RUMAH DIHUNI DAN BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI DAN YBS INGIN SEGERA DI KONFIRMASI OLEH PETUGAS.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NUR_FADHILAH",
                    "waktu_lapor": "01/02/2023 11:50:50",
                    "waktu_recovery": "01/02/2023 14:20:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020103421",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 145,
                    "nama_up3": "UP3 JEMBER",
                    "id_ulp": 51607,
                    "nama_ulp": "ULP TANGGUL",
                    "idpel_nometer": "",
                    "nama_pelapor": "ahmad fauzyy",
                    "alamat_pelapor": "JL RAYA TANGGUL No. 0 RT. 4 RW. 3 CRH BANBAN",
                    "no_telp_pelapor": "6282301595259",
                    "keterangan_pelapor": "mau geser meter di 1 bangunan sudah 1 bulan lebih gak ad tindak lanjut dri plan terdekat gak ad survei at apah. sudha tlp juga belom ada kabr giman ini plan ini waktu kujnungan pertama foto kami ke pln",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:51:03",
                    "waktu_recovery": "01/02/2023 12:25:53",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103422",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "14024064413",
                    "nama_pelapor": "IBU MURIL ",
                    "alamat_pelapor": "JL MANGGA RT-1 / RW-5 NO.6 KEL BEJI KEC BEJI KOTA DEPOK",
                    "no_telp_pelapor": "081281896618",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . PELANGGAN DENGAN ID METER 45086115701 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN. PADA DATA AP2T NO REG DIBATALKAN. PTL HAMPIR PADAM. SISA 0.1 KWH. \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "01/02/2023 11:51:03",
                    "waktu_recovery": "01/02/2023 12:19:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103434",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13400,
                    "nama_up3": "UP3 PAYAKUMBUH",
                    "id_ulp": 13452,
                    "nama_ulp": "ULP PAYAKUMBUH",
                    "idpel_nometer": "",
                    "nama_pelapor": "heru Ferdiansyah",
                    "alamat_pelapor": "XX KOTO BARU PAYO BASUNG No.0 RT. RW.",
                    "no_telp_pelapor": "6282223554699",
                    "keterangan_pelapor": "mcb terbakar",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:52:33",
                    "waktu_recovery": "01/02/2023 12:40:05",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103435",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52301,
                    "nama_ulp": "ULP SEMARANG TENGAH",
                    "idpel_nometer": "1655004",
                    "nama_pelapor": "BP THEO ",
                    "alamat_pelapor": "JL MENOREH RAYA NO 13 RT 1/1 KEL SAMPANGAN KEC GAJAH MUNGKUR KOTA SEMARANG JATENG // SETEMPAT RUKO  (PROSES PEMBANGUNAN RUKO ERAPHONE) ",
                    "no_telp_pelapor": "082299881010",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 20/01/23   PEMBAYARAN PROSES PD (R1T / 1300 VA - R3/ 13200 VA ) DENGAN NO AGENDA  523019922301184615 DAN NO REG 5230155052743. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.GUSMAWARNI",
                    "waktu_lapor": "01/02/2023 11:52:43",
                    "waktu_recovery": "01/02/2023 13:18:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5523020100411",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55100,
                    "nama_ulp": "ULP DENPASAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GEDE SATWIKA",
                    "alamat_pelapor": "JL GUNUNG GEDE KAVLING PERSIK NO 8  BR MEKAR BUANA KEL  PADANGSAMBIAN KEC DENPASAR BARAT KOTA DENPASAR. LOKASI:  DEKAT RS BALI MED",
                    "no_telp_pelapor": "0361489529",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : ADA RENOVASI BANGUNAN \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.SUMIATI",
                    "waktu_lapor": "01/02/2023 11:52:45",
                    "waktu_recovery": "01/02/2023 12:11:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103436",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU JULAEHA",
                    "alamat_pelapor": "JL. PANGGUGAH RT 03 RW 10  CIOMAS, CIOMAS, KAB. BOGOR, JAWA BARAT -",
                    "no_telp_pelapor": "089670407311",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 25/01/23 PELANGGAN MELAKUKAN PEMBAYARAN PROSES PD DENGAN NO REGISTRASI: 5383115075301 NO AGENDA: 538310522301249433. SESUAI INFO PELANGGAN SUDAH DILAKUKAN SURVEY DAN BELUM ADA REALISASI PENYAMBUNGAN. PLN 123 SUDAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN MENGINGINKAN KONFIRMASI ATAS HAL TSB.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.THENU",
                    "waktu_lapor": "01/02/2023 11:52:38",
                    "waktu_recovery": "01/02/2023 12:37:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5123020100684",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARLINA",
                    "alamat_pelapor": "JL RY SERPONG  PR BIZHUB SERPONG BLOK GF NO - 10 RT - RW - KEL GUNUNG SINDUR KEC PABUARAN KAB BOGOR ",
                    "no_telp_pelapor": "08128121343",
                    "keterangan_pelapor": "MOHON BANTUAN MG  I2 / 16500 KE I2T / 16500 NIK 3674010101670010 A/N KAU TUNG KARENA Id Pel ini masih dalam proses permohonan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.ROSITA",
                    "waktu_lapor": "01/02/2023 11:53:21",
                    "waktu_recovery": "01/02/2023 14:04:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020103441",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51314,
                    "nama_ulp": "ULP KEBONAGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "bianda salsabila",
                    "alamat_pelapor": "JL JL. ANGKAWIJAYA NO.69 No.",
                    "no_telp_pelapor": "6289632593093",
                    "keterangan_pelapor": "claim sisa token saat tambah daya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:53:23",
                    "waktu_recovery": "01/02/2023 13:33:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020103442",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12600,
                    "nama_up3": "UP3 LUBUKPAKAM",
                    "id_ulp": 12612,
                    "nama_ulp": "ULP LUBUKPAKAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RIDO",
                    "alamat_pelapor": " LK IV JL GALANG GG JATI NO 36 RT 008 RW 004",
                    "no_telp_pelapor": "081365648412",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK BLN/THN = 31362, ST APP TGL 1/2/2023 = \\n31131. REK BELUM DILUNASI. RUMAH DIHUNI TIDAK BERPAGAR APP MUDAH DIJANGKAU. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT\\nTIDAK TERULANG KEMBALI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IFUL123.LC",
                    "waktu_lapor": "01/02/2023 11:53:29",
                    "waktu_recovery": "01/02/2023 13:26:14",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020103444",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 541,
                    "nama_up3": "UP3 KARAWANG",
                    "id_ulp": 53482,
                    "nama_ulp": "ULP RENGASDENGKLOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "genda sasmita",
                    "alamat_pelapor": "bojong tugu 2 rt 17/04",
                    "no_telp_pelapor": "6285888856466",
                    "keterangan_pelapor": "tidak bisa membeli token listrik,,,sudah beli d beberapa tempat gagal trus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:53:32",
                    "waktu_recovery": "01/02/2023 13:25:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103447",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17120,
                    "nama_ulp": "ULP WAY HALIM",
                    "idpel_nometer": "",
                    "nama_pelapor": "Chyntia Sartika",
                    "alamat_pelapor": "Jalan Bunga Akasia 3",
                    "no_telp_pelapor": "6281274847084",
                    "keterangan_pelapor": "pembayarab minta 1 bulan dulu",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:53:47",
                    "waktu_recovery": "01/02/2023 19:57:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K1423020100254",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17120,
                    "nama_ulp": "ULP WAY HALIM",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RUSMINI ",
                    "alamat_pelapor": "JLN.H. KOMARUDIN NO.76 RT 18 RW 0 KEL.RAJABASA RAYA KEC.RAJABASA RAYA KOTA BANDAR LAMPUNG. DI DEKAT PASAR TEMPEL.",
                    "no_telp_pelapor": "081369196418",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 22/01/23 TERJADI GANGGUAN PTL (APP RUSAK) DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG.PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PERGANTIAN KEMBALI. PELANGGAN SUDAH MELAPOOR KE UNIT NAMUN BELUM ADA TINDAKLANJUT. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.CAVARINA",
                    "waktu_lapor": "01/02/2023 11:54:13",
                    "waktu_recovery": "01/02/2023 19:57:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103451",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LILIH",
                    "alamat_pelapor": "JL ANGKE JAYA 13 NO 3  RT 06 RW 07 KEL ANGKE KEC TAMBORA JAKBAR // DEKAT ALFA MART ",
                    "no_telp_pelapor": "0216303550",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, SISA 1066.94 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURNOVIANA",
                    "waktu_lapor": "01/02/2023 11:54:21",
                    "waktu_recovery": "01/02/2023 12:22:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103455",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53711,
                    "nama_ulp": "ULP BEKASI KOTA",
                    "idpel_nometer": "000000000000000000015633",
                    "nama_pelapor": "BP BONARDO",
                    "alamat_pelapor": "JL BAUNG RAYA NO 145 000 RT-005 / RW-10 KEL KAYURINGIN JAYA KEC BEKASI SELATAN KOTA BEKASI JABAR 17144 // DEKAT SDN KAYURINGIN JAYA ",
                    "no_telp_pelapor": "0811878163",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PELANGGAN MELAPOR PERIHAL KETIDAKSESUAIAN CATER REK FEB 23. SESUAI INFO PELANGGAN, TGL 25/1/23 SUDAH MELAKUKAN SWACAM DENGAN ST APP = 41050 DAN SUDAH BERHASIL. NAMUN REK FEB 23 MENGGUNAKAN HASIL CATER PETUGAS  DENGAN ANGKA = 41110. YBS MERASA KECEWA PERIHAL TSB",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SEPTI_NILA",
                    "waktu_lapor": "01/02/2023 11:54:35",
                    "waktu_recovery": "01/02/2023 14:19:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K5423020103456",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "egghy yosiana",
                    "alamat_pelapor": "PR AZAHRA GREEN LAND BLK B No.12 RT.0 RW.0 DAYA",
                    "no_telp_pelapor": "6285172490512",
                    "keterangan_pelapor": "gagal saat memasukkan nomor token \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:54:31",
                    "waktu_recovery": "01/02/2023 14:31:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103461",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "120245",
                    "nama_pelapor": "IBU JESSI",
                    "alamat_pelapor": "KK MAHAGONY PARK B12 NO.6 KEL PARIGI BARU KEC PONDOK KAREN KOTA TANGSEL ACUAN TOL BARU ",
                    "no_telp_pelapor": "02129234870",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR KWH CEPAT HABIS SEJAK 01/01/2023",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IQFAL",
                    "waktu_lapor": "01/02/2023 11:55:02",
                    "waktu_recovery": "01/02/2023 13:14:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103462",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12400,
                    "nama_up3": "UP3 PADANG SIDIMPUAN",
                    "id_ulp": 12415,
                    "nama_ulp": "ULP NATAL",
                    "idpel_nometer": "",
                    "nama_pelapor": "Intan Nasution",
                    "alamat_pelapor": "DS JAMBUR BARU No.0 0",
                    "no_telp_pelapor": "6282113723063",
                    "keterangan_pelapor": "keluhan lampu kami kurang arus pak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:55:05",
                    "waktu_recovery": "01/02/2023 12:04:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103480",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17100,
                    "nama_ulp": "ULP KARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mia Rosa",
                    "alamat_pelapor": "JL HAYAM WURUK No.0 RT.0",
                    "no_telp_pelapor": "6285269393794",
                    "keterangan_pelapor": "eror kipet rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:57:10",
                    "waktu_recovery": "01/02/2023 13:10:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103481",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IBNU SADAM ",
                    "alamat_pelapor": "JL RAYA SETU GG H GASON RT-2 / RW-1 NO.105 DN CINYOSOG DESA PASIR ANGIN KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "085156222581",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020102609, PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 139.77 KWH. NO TOKEN 69081877899448438991",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DARTI",
                    "waktu_lapor": "01/02/2023 11:57:26",
                    "waktu_recovery": "01/02/2023 12:59:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103486",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53875,
                    "nama_ulp": "ULP BOJONGGEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "fannyfbr",
                    "alamat_pelapor": "PR TNI PUSPARAYA EJ No.11 RT.000 RW.00 BAMBU KNG",
                    "no_telp_pelapor": "6281316974198",
                    "keterangan_pelapor": "setelah ganti dari listrik biasa ke token ga ada MCBnya pak/ibu,mohon arahannya.terimakasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:58:21",
                    "waktu_recovery": "01/02/2023 14:59:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103487",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "Saiful Hidayat",
                    "alamat_pelapor": "Jl. H. Misan rt5 rw6",
                    "no_telp_pelapor": "6281295576683",
                    "keterangan_pelapor": "saya ingin mengajukan penerangan sementara buat pesta \\nnik 3275091506810045\\nnama asmat \\nalamat jl h misan rt5 rw6\\nkl jati luhur \\nkc jati asih\\ndaya 4400\\nbuat tgl 4 febuari",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:58:25",
                    "waktu_recovery": "01/02/2023 12:11:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103488",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14100,
                    "nama_ulp": "ULP RIVAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Onlymee",
                    "alamat_pelapor": "Komp. Hotel Anugerah",
                    "no_telp_pelapor": "6289620065596",
                    "keterangan_pelapor": "saat pengisian token gagal terus harus pakai 20kode sebelum kode token dan ini nomor meterny 14416991876",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 11:58:37",
                    "waktu_recovery": "01/02/2023 15:49:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103493",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55110,
                    "nama_ulp": "ULP MENGWI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDIKA",
                    "alamat_pelapor": "DN SIGARAN JL RAYA MAMAL MEKAR BUANA NO 63 DS.SIGARAN KEC.ABIANSEMAL KAB  BADUNG",
                    "no_telp_pelapor": "082146370272",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SRIUTAMI",
                    "waktu_lapor": "01/02/2023 11:59:09",
                    "waktu_recovery": "01/02/2023 12:48:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103499",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52200,
                    "nama_up3": "UP3 PURWOKERTO",
                    "id_ulp": 52205,
                    "nama_ulp": "ULP WONOSOBO",
                    "idpel_nometer": "2489938",
                    "nama_pelapor": "BP JOSE",
                    "alamat_pelapor": "DS BATUR WONOSOBO RT.06 RW.2 KEL BATUR KEC CAMPURSARI, KEJAJAR, KAB. WONOSOBO, JAWA TENGAH",
                    "no_telp_pelapor": "081298463612",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 27/01/2023 PROSES PD (7700 VA-11000 VA) DENGAN NO REG 5220513030623. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN BAHWA DENGAN DAYA TSB TIDAK DI LAYANI DI WILAYAH SETEMPAT, NAMUN PELANGGAN MENGINGINKAN INFORMASI LEBIH LANJUT DARI PETUGAS SETEMPAT.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PRATIWI",
                    "waktu_lapor": "01/02/2023 11:59:46",
                    "waktu_recovery": "01/02/2023 15:38:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020103506",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TIA",
                    "alamat_pelapor": "JL KEMANG SELATAN 1 NO 22 G RT 4 RW 2 KEC MAMPANG PRAPATAN KEL BANGKA JAKSEL ACUAN BANK BCA KEMANG ",
                    "no_telp_pelapor": "02122718115",
                    "keterangan_pelapor": "\\nMOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 31/01/23 PROSES BERHENTI BERLANGGANAN SELAMANYA DENGAN NO REG 5431040000842. BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA TINDAKLANJUT OLEH PETUGAS. \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.HERMA.CSOI",
                    "waktu_lapor": "01/02/2023 12:00:19",
                    "waktu_recovery": "01/02/2023 14:43:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Berhenti Berlangganan"
                },
                {
                    "no_laporan": "K5423020103509",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 232,
                    "nama_up3": "UP3 BALIKPAPAN",
                    "id_ulp": 23201,
                    "nama_ulp": "ULP BALIKPAPAN UTARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUUR INSYIRAH",
                    "alamat_pelapor": "JL. WANAYASA RT.43 KM 10, KOTA BALIKPAPAN, KELURAHAN KARANG JOANG, KECAMATAN BALIKPAPAN UTARA, KALIMANTAN TIMUR ( TULISAN PIJAT SURYA DISAMPING RUMAH)",
                    "no_telp_pelapor": "087811237863",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 01/02/23 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN APP TERTERA DAYA LEBIH (G5423012515976).  SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH 108.81. MOHON DAPAT DIKONVERSI KE APP BARU (45104269761). ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MARTA.LC",
                    "waktu_lapor": "01/02/2023 12:00:36",
                    "waktu_recovery": "01/02/2023 14:48:04",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020103513",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52200,
                    "nama_up3": "UP3 PURWOKERTO",
                    "id_ulp": 52204,
                    "nama_ulp": "ULP BANJARNEGARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Adreena Cantia",
                    "alamat_pelapor": "Pandansari RT 001 RW 003",
                    "no_telp_pelapor": "6281327593774",
                    "keterangan_pelapor": "gagal mengisi token padahal nomer sudah sama ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:00:50",
                    "waktu_recovery": "01/02/2023 12:15:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100426",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU ARLYN ",
                    "alamat_pelapor": "PR. GRAHA SIENA II BLOK M18 NO. 12 DS. CIAKAR KEC. PANONGAN KAB. TANGERANG / DEKAT ALFAMIDI",
                    "no_telp_pelapor": "081808896069",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, PTL MENYALA, SISA 74.50 KWH, NO TOKEN : 1512 4824 1721 5156 7281, NO METER : 86013331151",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.AYU",
                    "waktu_lapor": "01/02/2023 12:01:15",
                    "waktu_recovery": "01/02/2023 14:00:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100427",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DISTI",
                    "alamat_pelapor": "JL CEMPAKA BARU NO 83 RT-/- KEL JATIWARINGIN KEC PONDOK GEDE ",
                    "no_telp_pelapor": "6285772315027",
                    "keterangan_pelapor": "LPB KET GAGAL PTL MENYALA NO METER 14220924279 SISA KWH 130 NO TOKEN 47468852737009059525 DAN 28579021668808882626 VKRN 43. MOHON KONFIRMASI PELANGGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.RENNY",
                    "waktu_lapor": "01/02/2023 12:01:10",
                    "waktu_recovery": "01/02/2023 12:10:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103515",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52050,
                    "nama_up3": "UP3 SURAKARTA",
                    "id_ulp": 52059,
                    "nama_ulp": "ULP SUMBERLAWANG",
                    "idpel_nometer": "0004297470000",
                    "nama_pelapor": "BP WAHYU",
                    "alamat_pelapor": "JL - NO.- DK PINGKUK RT-1 / RW-7 KEL NASGORO KEC NASGORO LOKASI : AREA PERUMAHAN ",
                    "no_telp_pelapor": "082242390808",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA REK DESEMBER 2023 ST AW = 26435, ST AK =  26435 REK JANUARI 2023 ST AW = 26435, ST AK = 26569. ST APP TGL 01/02/2023 = 26554. RUMAH KOSONG PADA SIANG HARI ( BEKERJA ) DAN PAGAR TERKUNCI. PENCATATAN DI APP DAPAT DI LAKUKAN DENGAN PERJANJIAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NUR_FADHILAH",
                    "waktu_lapor": "01/02/2023 12:01:22",
                    "waktu_recovery": "01/02/2023 12:36:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K5423020103516",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "dede",
                    "alamat_pelapor": "PR GRAHA PERMATA PELANGI BLOK G No.34 KR SENTOSA",
                    "no_telp_pelapor": "6283826913089",
                    "keterangan_pelapor": "listrik  mati",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:01:22",
                    "waktu_recovery": "01/02/2023 12:34:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103517",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17130,
                    "nama_ulp": "ULP KALIANDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUDIRMAN",
                    "alamat_pelapor": "DS CUGUNG No.0 RT.2 RW.4 CUGUNG",
                    "no_telp_pelapor": "6281278739322",
                    "keterangan_pelapor": "kawh bleng",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:01:43",
                    "waktu_recovery": "01/02/2023 12:39:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100430",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53811,
                    "nama_ulp": "ULP CIPAYUNG",
                    "idpel_nometer": "000000000000000008077656",
                    "nama_pelapor": "IBU UFI",
                    "alamat_pelapor": "JL RAYA PUNCANG KP PELETON  NO.51 RT-003 / RW-02 DS CIBEREUM KEC CISARUA KAB BOGOR (DIDEPAN LAPANGAN BULU TANGKIS) ",
                    "no_telp_pelapor": "085693485053",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN SUDAH DATANG KE UNIT UNTUK MENGAJUKAN PERMOHONAN PEMINDAHAN JALUR, TETAPI BELUM JUGA ADA TINDAKLANJUTNYA. IDPEL 538112593620 MOHON DIBANTU. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.RAHMA",
                    "waktu_lapor": "01/02/2023 12:03:25",
                    "waktu_recovery": "01/02/2023 13:31:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020103533",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 411,
                    "nama_up3": "UP3 AMBON",
                    "id_ulp": 41130,
                    "nama_ulp": "ULP BAGUALA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU ENDA",
                    "alamat_pelapor": "JL HALONG TANAH MERAH RT 28  / RW 10 KEL HALONG KEC BAGUALA KOTA AMBON ACUAN LOKASI DEKAT  GAPURA LORONG KABE",
                    "no_telp_pelapor": "082115434639",
                    "keterangan_pelapor": "TGL 31/01/23 REKENING BULAN JAN 2023  BERIKUT BK  TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.UKHWATUN",
                    "waktu_lapor": "01/02/2023 12:03:34",
                    "waktu_recovery": "01/02/2023 13:07:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103534",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31220,
                    "nama_ulp": "ULP KAMONJI",
                    "idpel_nometer": "",
                    "nama_pelapor": "bayusidik",
                    "alamat_pelapor": "JL AGATIS No.0 RT.0 RW.0 NUNU",
                    "no_telp_pelapor": "6285244248579",
                    "keterangan_pelapor": "gagal isi token listrik ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:03:40",
                    "waktu_recovery": "01/02/2023 14:14:37",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103535",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53592,
                    "nama_ulp": "ULP CILILIN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dea Nisa Rifani",
                    "alamat_pelapor": "kp pasir kembang RT 02 RW 03 pertigaan plank mesjid besar alkautsar",
                    "no_telp_pelapor": "6283119497579",
                    "keterangan_pelapor": "token susah masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:03:44",
                    "waktu_recovery": "01/02/2023 12:54:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020103537",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "0000000000000007308905",
                    "nama_pelapor": "IBU YANA",
                    "alamat_pelapor": "PR KOTA WISATA BLOK RB4 NO 6 CLUSTER ORLANDO KEL CIANGSANA KEC GUNUNG PUTRI. DEKAT MARKET CITY",
                    "no_telp_pelapor": "081315079627",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PEREMAJAAN APP KARENA SUDAH TUA. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVIANTIE",
                    "waktu_lapor": "01/02/2023 12:04:06",
                    "waktu_recovery": "01/02/2023 12:51:16",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103544",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 145,
                    "nama_up3": "UP3 JEMBER",
                    "id_ulp": 51605,
                    "nama_ulp": "ULP AMBULU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rachmad hidayatullah",
                    "alamat_pelapor": "JL DN. PLALANGAN No.",
                    "no_telp_pelapor": "6281252424260",
                    "keterangan_pelapor": "tidak bisa nyala",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:04:24",
                    "waktu_recovery": "01/02/2023 12:39:22",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100807",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUDI ",
                    "alamat_pelapor": "JL K H MAS MANSUR NO 63 RT -- RW -- KEC TANAH ABANG KEL KEBON MELATI JAKPUS // MERUPAKAN MESS ",
                    "no_telp_pelapor": "6285777080337",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA MENGAJUKAN PERMOHONAN TAMBAH DAYA, PADA SISTEM TERTERA Permohonan perubahan tarif/daya dapat diajukan setelah Anda menyelesaikan seluruh piutang/kewajiban terlebih dahulu. Untuk informasi lebih lanjut, kunjungi Kantor PLN terdekat (ULP MENTENG). MOHON PELANGGAN DIKONFIRMASI PERIHAL TERSEBUT ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ELISABETH",
                    "waktu_lapor": "01/02/2023 12:04:25",
                    "waktu_recovery": "01/02/2023 15:02:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020103559",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "000000000000000000681252",
                    "nama_pelapor": "BP  JOKO  / IBU MARDIAH ",
                    "alamat_pelapor": "PR MARINIR K2  NO  18  RT  3/9  KEL RANGKAPAN JAYA BARU  KEC PANCORAN MAS DEPOK (  DEKAT  MESJID AL HIYAH ) ",
                    "no_telp_pelapor": "02177887142",
                    "keterangan_pelapor": "TGL  1/2/23  TUNGGAKAN TAGIHAN REK  JAN 23 DAN FEB 23  TELAH DILUNASI MOHON PTL DISAMBUNG KEMBALI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.TATI",
                    "waktu_lapor": "01/02/2023 12:06:24",
                    "waktu_recovery": "01/02/2023 12:26:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020103560",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53701,
                    "nama_ulp": "ULP TAMBUN",
                    "idpel_nometer": "",
                    "nama_pelapor": "NURSIDAH",
                    "alamat_pelapor": "jln Nusa indah 1 blok da2/33 rt03/11 Mangun jaya 1",
                    "no_telp_pelapor": "6281386748104",
                    "keterangan_pelapor": "beli token isi ulang tapi kehapus sebelum di masukan melalui living mandiri\\nno id = 86001202877",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:06:26",
                    "waktu_recovery": "01/02/2023 13:04:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103569",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 145,
                    "nama_up3": "UP3 JEMBER",
                    "id_ulp": 51601,
                    "nama_ulp": "ULP JEMBER KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "DIDIK ISWANTO",
                    "alamat_pelapor": "JL PARANGTRITIS No.0 RT.1 RW.2 ANTIROGO",
                    "no_telp_pelapor": "6282335622426",
                    "keterangan_pelapor": "saya mengajukan tambah daya tp blm terpasang,sedangkan token sudah habis.\\nsaya mau isi token tidak bisa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:07:05",
                    "waktu_recovery": "01/02/2023 15:42:37",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103570",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "32160315811",
                    "nama_pelapor": "IBU WULAN ",
                    "alamat_pelapor": "JL KWISTA  RT 15 RW 4 NO 4A KEL  GALUR  KEC JOHAR BARU ACUAN SDN 1 GALUR ",
                    "no_telp_pelapor": "0217247085",
                    "keterangan_pelapor": "\\n PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA KWH 55 \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHLI",
                    "waktu_lapor": "01/02/2023 12:07:14",
                    "waktu_recovery": "01/02/2023 14:23:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103575",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 319,
                    "nama_up3": "UP3 KETAPANG",
                    "id_ulp": 21430,
                    "nama_ulp": "ULP TUMBANG TITI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GABUN",
                    "alamat_pelapor": "JL - DN PESANGGARAN  NO. - RT 06 RW 02 DS KRIYA BARU KEC MARAU KAB KETAPANG  ",
                    "no_telp_pelapor": "081347844626",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES GESER APP DIKARENAKAN ADA RENOVASI DENGAN ID PEL 214301702962. PEMOHON SEBAGAI YANG DIKUASAKAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANDAN_SARI",
                    "waktu_lapor": "01/02/2023 12:07:55",
                    "waktu_recovery": "01/02/2023 12:36:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103576",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32600,
                    "nama_up3": "UP3 PALOPO",
                    "id_ulp": 32640,
                    "nama_ulp": "ULP BELOPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nehemia Toding",
                    "alamat_pelapor": "JL 645 POROS PLP DS. OLANG PONSEL No.0 RT.0 RW.0 PONSEL",
                    "no_telp_pelapor": "6282311720974",
                    "keterangan_pelapor": "Segel MCB dan box hitam Tidak ada",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:07:58",
                    "waktu_recovery": "01/02/2023 14:58:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5323020100435",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAEPUDIN ",
                    "alamat_pelapor": "JL CIJUJUNG RT5 RW1 NO - DS  CIJUJUNG KEC SUKARAJA, KAB. BOGOR, JAWA BARAT DKT MUTIARA SENTUL DKT LAPANGAN PAKUAN ",
                    "no_telp_pelapor": "02166695511",
                    "keterangan_pelapor": "PB BELUM REALISASI NO REG 5382112141114 PEMBAYARAN 21/11/2022, MOHON KONFIRMASI PELANGGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.RENNY",
                    "waktu_lapor": "01/02/2023 12:08:04",
                    "waktu_recovery": "01/02/2023 12:27:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103586",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP DARMAWAN",
                    "alamat_pelapor": "JL SUNTER PARADISE 2 BLOK L 12 KEL. SUNTER AGUNG KEC. TANJUNG PRIUK JAKUT ",
                    "no_telp_pelapor": "0216458034",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 31/01/23 DILAKUKAN PERGANTIAN APP TERKAIT ANGKA COUNTER YANG TIDAK BEROPERASI. PELANGGAN DIBERIKAN SURAT OLEH PETUGAS, TAGIHAN SUSULAN SEBESAR RP 2.009.578. BERDASARKAN AP2T TERDAPAT TS DENGAN NO REG 5451034005328 STATUS PERMOHONAN  BELUM DISAHKAN MANAGER. TGL 31/01/23 TELAH DIHUBUNGI PETUGAS NAMUN PELANGGAN MENGINGINKAN RINCIAN DATA DAN INFORMASI LEBIH LANJUT ATAS PERIHAL TSB. MOHON AGAR SEGERA DIKONFIRMASI TERKAIT K5423013106057",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SRIUTAMI",
                    "waktu_lapor": "01/02/2023 12:09:12",
                    "waktu_recovery": "01/02/2023 14:33:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Susulan"
                },
                {
                    "no_laporan": "K5423020103597",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51720,
                    "nama_ulp": "ULP SAMPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rossy",
                    "alamat_pelapor": "DN NYAKSAKAN No.",
                    "no_telp_pelapor": "6287864351807",
                    "keterangan_pelapor": "sudah membeli token listrik, tapi saat di masukkan nomor pulsa yang sudah di beli tersebut gagal terus, mohon solusinya.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:09:59",
                    "waktu_recovery": "01/02/2023 12:24:01",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103604",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "bagol ramadhan",
                    "alamat_pelapor": "JL JATI MAKMUR No. RT.4 RW.11 JATI MAKMU",
                    "no_telp_pelapor": "6285891686459",
                    "keterangan_pelapor": "token yang saya beli tidak bisa diisi di meteran",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:10:29",
                    "waktu_recovery": "01/02/2023 12:24:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103606",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aefarif",
                    "alamat_pelapor": "JL VILLA NUSA 3 KE4/1 No.8",
                    "no_telp_pelapor": "6281585591190",
                    "keterangan_pelapor": "meteran pasca bayar angkanya macet, mohon diganti yang baru. terima kasih. 547300359787. vila Nusa inda 3 blok KE 4 no. 18.    hp 081585591190  lampu power mati",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:10:33",
                    "waktu_recovery": "01/02/2023 12:51:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100438",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP CINDRA BUDI",
                    "alamat_pelapor": "JL CEMARA 3 PR PURI GARDEN BLOK  B4 NO.9 KEL PEGADUNGAN KEC KALI DERES JAKBAR ",
                    "no_telp_pelapor": "628561728036",
                    "keterangan_pelapor": "PELANGGAN MEMINTA APP METER DI NORMALKAN DAN DIPASANGKAN KEMBALI SERTA KABEL KABEL DI RAPIHKAN DENGAN ID PEL      : 546300214528 , DAN PENYALAAN KEMBALI . MOHON KONFIRMASI KEPADA PELANGGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.HAMIDAH",
                    "waktu_lapor": "01/02/2023 12:11:07",
                    "waktu_recovery": "01/02/2023 16:13:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020103612",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52500,
                    "nama_up3": "UP3 CILACAP",
                    "id_ulp": 52503,
                    "nama_ulp": "ULP GOMBONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "WINDA SEPTIYA WARDANI",
                    "alamat_pelapor": "RT 02 RW 02 No.",
                    "no_telp_pelapor": "6281313423288",
                    "keterangan_pelapor": "Mohon infomasi berapa meter kabel TC diberikan oleh PLN untuk pasang baru ? dilokasi jarak sekitar 25m & status di AP2T pelanggan sudah diremajakan saat ini kwh meter belum terpasang dilokasi dengan alasan petugas TC kurang.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:11:19",
                    "waktu_recovery": "01/02/2023 13:11:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103614",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 435,
                    "nama_up3": "UP3 FLORES BAGIAN TIMUR",
                    "id_ulp": 43530,
                    "nama_ulp": "ULP LARANTUKA",
                    "idpel_nometer": "",
                    "nama_pelapor": "alwan",
                    "alamat_pelapor": "JL JEBARUS (KAMPUNG KANADA) No. RT.2 RW.1",
                    "no_telp_pelapor": "6285942198451",
                    "keterangan_pelapor": "segel kwh meter tidak lengkap",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:11:29",
                    "waktu_recovery": "01/02/2023 12:30:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103616",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TOTO",
                    "alamat_pelapor": "PERUM PURI PALLANGGA MAS BLOK A2 NO 2  KEL MANGGALI KEC PALLANGGA KAB GOWA ACUAN DEPAN INDOMART ",
                    "no_telp_pelapor": "081355124578",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020100975, APP TERTERA GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) DENGAN NO TOKEN 5874 9894 9240 4460 6584. SESUAI INFO PELANGGAN TELAH DIHUBUNGI OLEH PETUGAS NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RATNA_N.CSOI",
                    "waktu_lapor": "01/02/2023 12:11:50",
                    "waktu_recovery": "01/02/2023 17:26:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5123020100726",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51140,
                    "nama_ulp": "ULP DARMO PERMAI",
                    "idpel_nometer": "2997642",
                    "nama_pelapor": "BP SANTOSO",
                    "alamat_pelapor": "JL KANDANGAN 3 NO.3   RT 3 RW 1 KEL KANDANGAN KEC BENOWO KOTA SURABAYA // DARI KENDUNG PANDAN SARI DEPANNYA, DARI JEMBATAN 20 M ",
                    "no_telp_pelapor": "0895383002900",
                    "keterangan_pelapor": "MOHON BANTUAN KONFIRMASI, PELANGGAN MERASA BELUM MELAKUKAN PEMBAYARAN TAGIHAN LISTRIK JANUARI 2023 NAMUN PADA DATA SUDAH LUNAS TGL 31/01/2023 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "cc.51.yunita",
                    "waktu_lapor": "01/02/2023 12:12:16",
                    "waktu_recovery": "01/02/2023 13:11:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103618",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52002,
                    "nama_ulp": "ULP JEPARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "rt18 /06",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "kenapa mau isi pulsa listrik gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:12:23",
                    "waktu_recovery": "01/02/2023 12:19:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5323020100443",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IKMA",
                    "alamat_pelapor": "PR GREEN SEDAYU 8 BL. E1 NO 51 KEC CAKUNG KEL - JAKTIM / LOKASI DEKAT AEON ",
                    "no_telp_pelapor": "6285795709537",
                    "keterangan_pelapor": "GAGAL INPUT STROOM, PTL MENYALA     SISA STROOM  41.87 KWH. PADA DATA DIL KODE VKRN: 43. TOKEN :    4331 8797 6402 1263 9482",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NURMALASARI",
                    "waktu_lapor": "01/02/2023 12:13:09",
                    "waktu_recovery": "01/02/2023 14:47:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103629",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TRISANA",
                    "alamat_pelapor": "JL TANJUNG 8 RT 9 RW 12 NO 15 KEL JATISAMPURNA KEC JATISAMPURNA KOTA BEKASI ACUAN : DEKAT POS 2 RUMAH POJOK",
                    "no_telp_pelapor": "082221445200",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23, BERIKUT BK DAN REK BERJALAN TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DEDY_APS",
                    "waktu_lapor": "01/02/2023 12:13:26",
                    "waktu_recovery": "01/02/2023 12:31:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020103639",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52650,
                    "nama_up3": "UP3 SUKOHARJO",
                    "id_ulp": 52653,
                    "nama_ulp": "ULP WONOGIRI",
                    "idpel_nometer": "01101398160",
                    "nama_pelapor": "BP MARGONO",
                    "alamat_pelapor": "DN KRAPYAK - 0 RT-1 / RW-4 NO - JL RAYA SOLO PACITAN KEL BULUREJO KEC MUNTORO NADI KAB WONOGIRI PROV JATENG // BARAT MUSHOLA NURUL IMAN",
                    "no_telp_pelapor": "085229853090",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN ,PELANGGAN TELAH MELEBIHI TOP UP BULAN DES 22 SEBESAR 720 JN. PADA TGL 01/2/23 SELANJUTNYA PELANGGAN MEMBUTUHKAN TOP UP TOKEN. YBS TIDAK MENGETAHUI SISA KWH. SESUAI INFO PELANGGAN, SUDAH DIHUBUNGI OLEH PETUGAS UNTUK DIMINTA DATANG KE APL. NAMUN YBS BERKEBERATAN DIKARENAKAN JARAK TEMPUH KE APL SETEMPAT JAUH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.D_FEBRIANNA",
                    "waktu_lapor": "01/02/2023 12:15:05",
                    "waktu_recovery": "01/02/2023 12:34:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020103640",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17100,
                    "nama_ulp": "ULP KARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Zuney Dwitasari",
                    "alamat_pelapor": "JL HAYAM WURUK GG DARUL ANSOR No.0 RT.0",
                    "no_telp_pelapor": "6289602079676",
                    "keterangan_pelapor": "kipet rusak....ganti meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:14:56",
                    "waktu_recovery": "01/02/2023 13:10:06",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103647",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44160,
                    "nama_ulp": "ULP PRINGGABAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "bani salas",
                    "alamat_pelapor": "DN GUBUK KESUPUK No.0 RT.5 RW.9 LENEK",
                    "no_telp_pelapor": "6285924699784",
                    "keterangan_pelapor": "kwh meter selalu gagal masuk token pulsa.di mohon KCT..trima kasih..",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:16:32",
                    "waktu_recovery": "01/02/2023 12:41:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103650",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53853,
                    "nama_ulp": "ULP JASINGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "jajang",
                    "alamat_pelapor": "kp kananga",
                    "no_telp_pelapor": "6285693371292",
                    "keterangan_pelapor": "tadinya kehabisan limit biasanya tg 1 sudah bisa di isi kembali tapi sekarang masim belum bisa isi tokon",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:16:42",
                    "waktu_recovery": "01/02/2023 13:41:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103652",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINDY",
                    "alamat_pelapor": "RUKO TOMANG BARU SQUARE BLOK R1. NO. 16, JALAN VILLA TOMANG BARU, KUTAJAYA, PASAR KEMIS, KABUPATEN TANGERANG",
                    "no_telp_pelapor": "082225251813",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN TGL 27/01/2023 TERJADI GANGGUAN TERTERA ERR-03 DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS BP. RUSYANTO DAN EDI HARYANTO DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 221063 PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RACHMAN_F.LC",
                    "waktu_lapor": "01/02/2023 12:16:45",
                    "waktu_recovery": "01/02/2023 12:54:07",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103656",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51740,
                    "nama_ulp": "ULP KAMAL",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mohamad Lutfhie",
                    "alamat_pelapor": "JL TOL SURAMADU DS BAENGAS No.0 LABANG",
                    "no_telp_pelapor": "6281931054000",
                    "keterangan_pelapor": "gagal saat isi ulang token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:17:37",
                    "waktu_recovery": "01/02/2023 12:18:05",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103665",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BANGUN PRIMA CIPTA",
                    "alamat_pelapor": "KP PISANGAN 1 No.0 RT.2 RW.3 SEPATAN",
                    "no_telp_pelapor": "6282298961211",
                    "keterangan_pelapor": "kapan kupon undian d umumin bapak/ibu",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:18:30",
                    "waktu_recovery": "01/02/2023 12:26:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103666",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "",
                    "nama_pelapor": "murtama mj silaen",
                    "alamat_pelapor": "JL KOMP PERDATAM KP PENINGGARAN 0",
                    "no_telp_pelapor": "628119197022",
                    "keterangan_pelapor": "Pengaktifan dan Penonaktifkan Meteran",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:18:48",
                    "waktu_recovery": "01/02/2023 18:06:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100445",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55120,
                    "nama_ulp": "ULP KUTA",
                    "idpel_nometer": "01105114001",
                    "nama_pelapor": "BP. DAVID",
                    "alamat_pelapor": "JL. GEDONG SARI NO 2 BR MUMBUL KEL BENUA KEC KUTA SELATAN KAB BADUNG (NO TLP LAIN 08113890203)",
                    "no_telp_pelapor": "03614782288",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN BALIK NAMA DENGAN NO KTP : 5103054205710004, ALASAN : KARENA PELANGGAN PEMILIK BANGUN SAAT INI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.CITRADEWI",
                    "waktu_lapor": "01/02/2023 12:19:41",
                    "waktu_recovery": "01/02/2023 12:45:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Ubah Nama"
                },
                {
                    "no_laporan": "K5423020103670",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51303,
                    "nama_ulp": "ULP BATU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fathan maizan",
                    "alamat_pelapor": "JL SULTAN HASAN HALIM No. RT.2 RW.6",
                    "no_telp_pelapor": "6281246692885",
                    "keterangan_pelapor": "tagihan untuk bulan ini koq jdi 300rb ya...sebelum nya kisaran 50-60rb an ..apa tidak salah catat ya...beberapa hari lalu ada petugas catat PLN...",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:19:42",
                    "waktu_recovery": "01/02/2023 13:51:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020103678",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febriandy",
                    "alamat_pelapor": "JL BUDI MULIA No.34 RT.8 RW.6 BUDI MULIA",
                    "no_telp_pelapor": "6282246138712",
                    "keterangan_pelapor": "Token (dibeli dari Tokopedia)Gagal terinput",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:20:17",
                    "waktu_recovery": "01/02/2023 12:23:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103679",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "boding",
                    "alamat_pelapor": "JL PER VILLA MELATI MAS B-10-12",
                    "no_telp_pelapor": "6281299083086",
                    "keterangan_pelapor": "isi token tidak bisa ada tulisan di blokir ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:20:22",
                    "waktu_recovery": "01/02/2023 13:56:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103681",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17150,
                    "nama_ulp": "ULP SUTAMI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAPAK EKO",
                    "alamat_pelapor": "DN SERDANG 1B TALANG BAYUR     RT-3 / RW-1",
                    "no_telp_pelapor": "0895608120900",
                    "keterangan_pelapor": "PELANGGAN MERASA TERJADI LONJAKAN TAGIHAN REKENING SETIAP BULANYA. YBS TIDAK BERADA DILOKASI SEHINGGA TIDAK DAPAT MELENGKAPI ANGKA STAND APP. SETEMPAT DIHUNI, TIDAK BERPAGAR, TERJANGKAU, PTUGAS RUTIN DATANG. PLN 123 TELAH MENJELASKAN NAMUN YBS MENGINGINKAN PENJELASAN LEBIH LANJUT DARI UNIT TERKAIT. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KADININGRUM.SM",
                    "waktu_lapor": "01/02/2023 12:20:50",
                    "waktu_recovery": "01/02/2023 13:15:04",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K5423020103687",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "abdulah",
                    "alamat_pelapor": "KP KETAPANG DONGKAL No. RT.2 RW.4 CIPONDOH",
                    "no_telp_pelapor": "6281288775592",
                    "keterangan_pelapor": "selamat siang,tolong di bantu permslhan perubahan daya,\\nsaya tidak dapat melanjutkan permohonan perubahan daya ,di karnakan ada permohonan yg blm di selesaikan,\\ntolong di bantu informasi permohonan yg di maksd,trmksh",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:21:50",
                    "waktu_recovery": "01/02/2023 13:29:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103693",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GANIS",
                    "alamat_pelapor": "PR HARVEST CITY ROSEMARY RA16 NO 26 KEL CIKARAGEMAN KEC SETU KAB BEKASI JAWA BARAT",
                    "no_telp_pelapor": "081212974043",
                    "keterangan_pelapor": "TGL 05/12/2020 PENANGGANAN GANGGUAN MCB RUSAK OLEH PETUGAS (BP SYAIFUL) DILAKSANAKAN DENGAN  CARA SAMBUNG LANGSUNG, LG  TIDAK DIBERIKAN   MOHON   SEGERA DILAKUKAN PENANGGANAN SESUAI KETENTUANNYA. ID METER 32117760101. TERKAIT K5421062000437",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YUNIARTI_B.SM",
                    "waktu_lapor": "01/02/2023 12:22:29",
                    "waktu_recovery": "01/02/2023 12:51:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020103697",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_ulp": 51411,
                    "nama_ulp": "ULP GROGOL ( DISJATIM )",
                    "idpel_nometer": "06K164901",
                    "nama_pelapor": "IBU IRA",
                    "alamat_pelapor": "KK WILIS INDAH 2 BLOK J RAYA NO 102 KEL POJOK KEC MOJOROTO KAB KEDIRI JAWA TIMUR ",
                    "no_telp_pelapor": "081333145460",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 20863, APP TGL 01/02/23 = 20666.REK JAN 23 BELUM DILAKUKAN PELUNASAN.PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AMELIA",
                    "waktu_lapor": "01/02/2023 12:22:51",
                    "waktu_recovery": "02/02/2023 07:31:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5323020100449",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "000000000000000001820788",
                    "nama_pelapor": "IBU IRFI ",
                    "alamat_pelapor": "JL NIAGA 7 PERUM KEMANG BLOK F NO 23 KEC RAWA LUMBU KEL SEPANJANG JAYA KOTA BEKASI / DEKAT RUMAH YATIM ",
                    "no_telp_pelapor": "62816922683",
                    "keterangan_pelapor": "LPB TERTERA GAGAL. TIDAK BISA INPUT STROOM, SISA STROOM 100 KWH /  56700750112",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.IMEL",
                    "waktu_lapor": "01/02/2023 12:24:01",
                    "waktu_recovery": "01/02/2023 15:31:25",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103709",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AILEEN",
                    "alamat_pelapor": "PR TAMAN RATU INDAH BLOK CC2 NO 16 RT 5/11 KEL KEDOYA UTARA KEC KEBON JERUK JAKBAR ",
                    "no_telp_pelapor": "02156966791",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 68.77 KWH. NO TOKEN : 5293 6790 6553 8033 2051",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "01/02/2023 12:24:02",
                    "waktu_recovery": "01/02/2023 13:09:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103711",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 412,
                    "nama_up3": "UP3 TERNATE",
                    "id_ulp": 41260,
                    "nama_ulp": "ULP TERNATE",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahdi",
                    "alamat_pelapor": "Kampung Makassar (Samping Nasdem, perempatan Larangan) Kedara. KiOS RISKI",
                    "no_telp_pelapor": "6282246135846",
                    "keterangan_pelapor": "Tidak Dapat Mengisi Token, Kwh Meter Menunjukkan \\\"Gagal\\",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:24:23",
                    "waktu_recovery": "01/02/2023 13:16:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103716",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febriandy",
                    "alamat_pelapor": "JL BUDI MULIA No.34 RT.8 RW.6 BUDI MULIA",
                    "no_telp_pelapor": "6282246138712",
                    "keterangan_pelapor": "Token (dibeli dari Tokopedia)Gagal terinput",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:24:54",
                    "waktu_recovery": "01/02/2023 12:41:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103718",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bukhori Muslim",
                    "alamat_pelapor": "PR KEBUNAGUNG No. 0 RT.002 RW.01 KEBUNAGUNG",
                    "no_telp_pelapor": "6282334122124",
                    "keterangan_pelapor": "Saya memasukkan token, selalu gagal. Sudah dicek berkali2. Tetep ga bisa.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:24:57",
                    "waktu_recovery": "01/02/2023 12:28:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K3223020100204",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HADIMAN ",
                    "alamat_pelapor": "FAKULTAS TEHNIK GOWA JL MALINO NO 8 RT .-/- KEL.ROMANG LOMPOA KEC.BONTO MARANNU KAB GOWA ",
                    "no_telp_pelapor": "81244994791",
                    "keterangan_pelapor": "27 JAN 32   TUNG. REK. BULAN REK 2023 BERIKUT BK SUDAH DI LUNASI. PTL MINTA SEGERA DISAMBUNG KEMBALI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.ASRIANI",
                    "waktu_lapor": "01/02/2023 12:25:52",
                    "waktu_recovery": "01/02/2023 13:43:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020103726",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Habudin Jauhari",
                    "alamat_pelapor": "DN MOYOT No.",
                    "no_telp_pelapor": "6281310875023",
                    "keterangan_pelapor": "tidak bisa masukkan nomer token ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:25:52",
                    "waktu_recovery": "01/02/2023 12:52:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020100853",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52001,
                    "nama_ulp": "ULP KUDUS KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HUDA",
                    "alamat_pelapor": "JL BUDI OTOMO No. 28  RT 1 RW 1, KEL  JEPANG, KEC  MEJOBO, KAB. KUDUS, JAWA TENGAH LOKASI DI DEKAT RUKO  ",
                    "no_telp_pelapor": "082329011600",
                    "keterangan_pelapor": "TGL 9/9/2021  PROSES PB (RT1/2200VA) DENGAN NO.REGISTER: 008-8875540003488126.  TGL  9/9/2021   BIAYA PENYAMBUNGAN DAN BIAYA STROOM PERDANA TELAH DILUNASI, TGL 22/12/2022 TERDAPAT RESTITUSI DENGAN ALASAN MATERIAL TIDAK TERSEDIA. PELANGGAN SUDAH DATANG KE KANTOR PLN DAN SUDAH MENYERAHKAN PERSYARATANNYA. MOHON PELANGGAN DIKONFIRMASI PERIHAL KELANJUTAN PERMOHONANNYA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ATIKA",
                    "waktu_lapor": "01/02/2023 12:26:30",
                    "waktu_recovery": "01/02/2023 14:20:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Restitusi"
                },
                {
                    "no_laporan": "K5423020103730",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51141,
                    "nama_ulp": "ULP DUKUH KUPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "indahwati",
                    "alamat_pelapor": "Jl. Gayungan V No.32",
                    "no_telp_pelapor": "6289617662400",
                    "keterangan_pelapor": "meminta perubahan daya,daya yang tadinya 1300 dimohon diganti ke daya 900",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:26:36",
                    "waktu_recovery": "01/02/2023 19:47:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103732",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FELICIA SANJAYA",
                    "alamat_pelapor": "JL. SUKOMULYO NOTE: DI PARKIRAN MOTOR, SUKOMULYO, MANYAR, KAB. GRESIK, JAWA TIMUR",
                    "no_telp_pelapor": "082131165775",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI RESTITUSI BP PROSES PB (B1T/1300 VA) DENGAN NO. REGISTRASI 5112012104246 DIKARENAKAN MENGGUNAKAN KWH EXSTING. TGL 14/01/2023 BP DAN STROOM AWAL TELAH DILUNASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.LINTANG.SM",
                    "waktu_lapor": "01/02/2023 12:26:41",
                    "waktu_recovery": "01/02/2023 14:04:25",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Restitusi"
                },
                {
                    "no_laporan": "K5423020103734",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17130,
                    "nama_ulp": "ULP KALIANDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "bambang haryanto",
                    "alamat_pelapor": "DN MEKAR JADI No.00 RT.30 RW.8 BUMI RESTU",
                    "no_telp_pelapor": "6285377778339",
                    "keterangan_pelapor": "kwh kena petir",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:26:51",
                    "waktu_recovery": "01/02/2023 12:39:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100450",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55120,
                    "nama_ulp": "ULP KUTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MADE SUGITA",
                    "alamat_pelapor": "JL SETIABUDI NO 8 BR - DS KUTA KEC KUTA KAB BADUNG",
                    "no_telp_pelapor": "03618496154",
                    "keterangan_pelapor": "MOHON PENANGANAN ANGKA STAND APP PASCABAYAR TIDAK BEROPERASI (PTL TIDAK PADAM)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.EVA",
                    "waktu_lapor": "01/02/2023 12:26:54",
                    "waktu_recovery": "01/02/2023 12:49:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103746",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17171,
                    "nama_up3": "UP3 TANJUNGKARANG",
                    "id_ulp": 17100,
                    "nama_ulp": "ULP KARANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "satibi",
                    "alamat_pelapor": "JL SINGOSARI No.0 RT.0",
                    "no_telp_pelapor": "6285379586962",
                    "keterangan_pelapor": "kWh rusak,api terputus dan tidak nyambung intalasi,di   di lanjut ganti meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:28:27",
                    "waktu_recovery": "01/02/2023 13:10:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103753",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA ",
                    "alamat_pelapor": "PR VIOLET GARDEN BLOK E NO.27 JL TERUSAN I GUSTI NGURAH RAI RT 01 RW 16 KEL KERANJI KEC BEKASI BARAT. DEKAT SMA 12 BEKASI ",
                    "no_telp_pelapor": "02129287549",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PEPRINDAHAN APP DI KARENAKAN RENOVASI BANGUAN. PELANGGAN SELAKU PEMILIK BANGUNAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.D_ISLAMIYAH",
                    "waktu_lapor": "01/02/2023 12:29:26",
                    "waktu_recovery": "01/02/2023 13:19:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103767",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AFRIZAL / afrizaltomii",
                    "alamat_pelapor": "JLN ALTERNATIF GOR PAKANSARI (DI.DESA COFFEE AND EATERY) ",
                    "no_telp_pelapor": "082112094920",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES UBAH TARIF, DARI TARIF RUMAH TANGGA MENJADI TARIF BISNIS, KEPERUNTUKAN USAHA. SESUAI INFO PELANGGAN, YBS SUDAH 4X DATANG KE KANTOR PLN SETEMPAT SEJAK BULAN AGUSTUS 2022 DENGAN MELENGKAPI PERSYARATAN, NAMUN HANYA DIINFOKAN BAHWA AKAN DISURVEY. PELANGGAN MERASA KECEWA KARENA SAMPAI SAAT INI BELUM DISURVEY. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWI_W.SM",
                    "waktu_lapor": "01/02/2023 12:30:50",
                    "waktu_recovery": "01/02/2023 13:11:41",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103769",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bastian Fredrick Panjaitan",
                    "alamat_pelapor": "KK BJ MENTENG B No.197 RT.000 RW.00 BJ MENTENG",
                    "no_telp_pelapor": "6285216626791",
                    "keterangan_pelapor": "Mcb turun terus tidak ada pemakaian",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:31:11",
                    "waktu_recovery": "01/02/2023 15:31:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100458",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MEGA",
                    "alamat_pelapor": "JL PARUNG JAYA KP PONDOK BAHAR NO 99 RT-2 RW-2 KEL PONDOK BAHAR KEC KARANGTENGAH KOTA TANGERANG  / DPN SMPN 24 ",
                    "no_telp_pelapor": "6287776852448",
                    "keterangan_pelapor": "SEJAK TGL 2 JUNI 2022 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG TERKAIT NO LAPOR GANGGUAN  G5422060217165, NO METER 86052324539, PTL MENYALA, MOHON PENORMALAN KEMBALI PTLNYA SESUAI KETENTUAN DAN PENGANTIAN MATERIALNYA KARENA ALARM LPB TERUS BERBUNYI SERTA KONFIRMASI PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DETY",
                    "waktu_lapor": "01/02/2023 12:31:47",
                    "waktu_recovery": "01/02/2023 14:21:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020103776",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51314,
                    "nama_ulp": "ULP KEBONAGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDUL CHAFID",
                    "alamat_pelapor": "Jl. Kemantren 1 No.6 rt9 RW 3",
                    "no_telp_pelapor": "6281334422374",
                    "keterangan_pelapor": "spaneng turun gak normal, peralatan rusak semuanya ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:32:19",
                    "waktu_recovery": "01/02/2023 15:57:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103777",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "agnes kusumah wardhani",
                    "alamat_pelapor": "PR PURI MELODI MANGKUBUMI No.C1 RT.2 RW.1 CIPARI",
                    "no_telp_pelapor": "6289639017666",
                    "keterangan_pelapor": "saya isi ulang token tapi gagal terus , sudah 2x input dan 2x pembelian 5634 8232 1887 2784 7440 dan 0825 7970 1160 1088 0976 . mohon segera dibantu",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:32:33",
                    "waktu_recovery": "01/02/2023 13:05:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103780",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FARIDA ",
                    "alamat_pelapor": "JL KAV DARUSALAM 3 RT3/8 NO 0 KEL KETAPANG KEC CIPONDOH KOTA TANGERANG BANTEN",
                    "no_telp_pelapor": "0215440328",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PS (L/1.300 VA), KEPERUNTUKAN PESTA SELAMA 2  HARI TGL 3 FEB 2023 S/D TGL 04 FEB2023  PUKUL 09.00  WIB MELALUI PLN 123 DENGAN NO AGENDA 566100132302010001  DAN NO REGISTER 5661029003050. PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL TSB",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SALSABILA",
                    "waktu_lapor": "01/02/2023 12:33:10",
                    "waktu_recovery": "01/02/2023 13:29:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K5423020103781",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SARI ",
                    "alamat_pelapor": "JL SALEMBARAN  JATI  RT 2/3  KEL  SALEMBARAN  JATI KEC KOSAMBI DEPAN PERGUDANGAN  99 / WATRG KAB TANGERANG",
                    "no_telp_pelapor": "02152395721",
                    "keterangan_pelapor": "TGL 29/1/22  PENANGANAN GANGGUAN PTL APP RUSAK  OLEH PETUGAS (BPNANANG DAN ROSIDIN ) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 24155. MOHON SEGERA  APP DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANNES_S",
                    "waktu_lapor": "01/02/2023 12:33:18",
                    "waktu_recovery": "01/02/2023 13:15:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103782",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55110,
                    "nama_ulp": "ULP MENGWI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RISA",
                    "alamat_pelapor": "JL TEGAL CUPEK GG SINTA KERO NO 34 RT -/- KEL KEROBOKAN KEC KUTA UTARA KAB BADUNG ACUAN LOKASI -",
                    "no_telp_pelapor": "081213230315",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT TGL 27/01/23 TELAH DILAKUKAN SURVEY PROSES PINDAH JARINGAN DENGAN NO LAPOR K5423012503493 NAMUN HINGGA SAAT INI BELUM ADA TINDAKLANJUT ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_lapor": "01/02/2023 12:33:19",
                    "waktu_recovery": "01/02/2023 13:07:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020103786",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDRI",
                    "alamat_pelapor": "JL. RAYA PULAU GEBANG NO. 32 RT. 12 RW. 06 KEL. PULO GEBANG KEC. CAKUNG JAKTIM ( LOKASI DEKAT BENGKEL HONDA )",
                    "no_telp_pelapor": "08112556887",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER: 14011916088. TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN . PADA DATA P2APST TERTERA (SILAHKAN KIRIM DIL PREPAID KE P2APST). PTL MENYALA SISA KWH: 56 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DARTI",
                    "waktu_lapor": "01/02/2023 12:34:15",
                    "waktu_recovery": "01/02/2023 13:18:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103789",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Satria Akhiratul Rahmad",
                    "alamat_pelapor": "PR WISMAMAS II L7 No.21 PSK",
                    "no_telp_pelapor": "62895357861224",
                    "keterangan_pelapor": "meteran listrik tidak berjalan atau angaknya menetap",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:34:24",
                    "waktu_recovery": "01/02/2023 13:28:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103794",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51181,
                    "nama_ulp": "ULP KRIAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD RIF'AN KHUDLORI",
                    "alamat_pelapor": "DN BALONGAN No. RT.11 RW.3 JANTI",
                    "no_telp_pelapor": "6281331107761",
                    "keterangan_pelapor": "mohon informasinya untuk status rubah daya dan no pembayarannya.\\nID Transaksi :PLN/5118101022023002849dan Nomor Agenda :511819922302013845\\n\\nterima kasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:35:08",
                    "waktu_recovery": "01/02/2023 13:42:06",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103798",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 145,
                    "nama_up3": "UP3 JEMBER",
                    "id_ulp": 51608,
                    "nama_ulp": "ULP KENCONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nadya Prilly",
                    "alamat_pelapor": "jln candi deres... ",
                    "no_telp_pelapor": "6281332116463",
                    "keterangan_pelapor": "nomor token di isi pulsa gagal. \\nsetelah lapor... nomor token sudah di ganti.\\ndi isi pulsa bisa... tetapi untuk memasukkan no token gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:35:46",
                    "waktu_recovery": "01/02/2023 14:37:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103802",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52650,
                    "nama_up3": "UP3 SUKOHARJO",
                    "id_ulp": 52653,
                    "nama_ulp": "ULP WONOGIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko Mulyono",
                    "alamat_pelapor": "balerejo rt 03 rw 09, watagung baturetno",
                    "no_telp_pelapor": "6282326005871",
                    "keterangan_pelapor": "beli pulsa kok gk bisa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:36:24",
                    "waktu_recovery": "01/02/2023 12:51:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103803",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "edy susanto",
                    "alamat_pelapor": "JL KAPT DULASIM 7A/ No.002 RT.002 RW.01 KRAMAT ING",
                    "no_telp_pelapor": "6285731633339",
                    "keterangan_pelapor": "minta pergantian pemasangan dari meteran ke token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:36:40",
                    "waktu_recovery": "01/02/2023 15:31:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103805",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MERI",
                    "alamat_pelapor": "JL. BONTO RAMBA NO. 35 RW. 01 KEL. TAMALAN REA KEC.  MAKASSAR KOTA MAKASSAR SULSEL (DEKAT WIHARA)",
                    "no_telp_pelapor": "081355663994",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 16.47 KWH  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.LUKI_AFIANA",
                    "waktu_lapor": "01/02/2023 12:37:06",
                    "waktu_recovery": "01/02/2023 15:22:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103809",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44110,
                    "nama_ulp": "ULP CAKRANEGARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andrean miyatami",
                    "alamat_pelapor": "DN DOPANG TENGAH No.",
                    "no_telp_pelapor": "6287865521900",
                    "keterangan_pelapor": "token tidak bisa masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:37:46",
                    "waktu_recovery": "01/02/2023 13:19:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103810",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12100,
                    "nama_up3": "UP3 PEMATANG SIANTAR",
                    "id_ulp": 12110,
                    "nama_ulp": "ULP TEBING TINGGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PATAR DEAN OTTO",
                    "alamat_pelapor": "JL PURNAWIRAWAN NO 20 RT --/-- KEL SATRIA KEC PADANG HILIR KOTA TEBING TINGGI PRV SUMUT.",
                    "no_telp_pelapor": "081375719459",
                    "keterangan_pelapor": "LEBIH TAGIH. REK FEBRUARI 23 ST AK AP2T 2023 : 17907 ST AK ACMT : 17907, STAND APP TGL 01/02/23 = 17615  (SETEMPAT RUMAH DIHUNI, DAN PETUGAS CATER RUTIN DATANG). PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SARTIKA",
                    "waktu_lapor": "01/02/2023 12:37:52",
                    "waktu_recovery": "01/02/2023 13:38:14",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020103811",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Ari Sadewo",
                    "alamat_pelapor": "JL RY PABUARAN RT1/2 No.0 RT.0",
                    "no_telp_pelapor": "6285875909193",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:38:04",
                    "waktu_recovery": "01/02/2023 13:14:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K1423020100294",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 231,
                    "nama_up3": "UP3 SAMARINDA",
                    "id_ulp": 23102,
                    "nama_ulp": "ULP SAMARINDA SEBERANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI",
                    "alamat_pelapor": "JLN PADARINGAN NO. - RT. 2 RW. - DESA PURWAJAYA KEC. LOAJANAN KAB KUTAI KARTA NEGARA PROV KALTIM. ",
                    "no_telp_pelapor": "85346775655",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32174989775 SISA KWH 12.62 DAN NO TOKEN 64540692439369424476.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.RISCHA",
                    "waktu_lapor": "01/02/2023 12:39:31",
                    "waktu_recovery": "01/02/2023 13:29:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103820",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13112,
                    "nama_ulp": "ULP KURANJI",
                    "idpel_nometer": "",
                    "nama_pelapor": "iblano parosa",
                    "alamat_pelapor": "JL BARIANG CIBADAK AMPO No.",
                    "no_telp_pelapor": "6285363610019",
                    "keterangan_pelapor": "ada kendala pada jaringan/kabel listrik yang mengarah kerumah",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:39:35",
                    "waktu_recovery": "01/02/2023 15:53:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5523020100470",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHMAN JAYADI ",
                    "alamat_pelapor": "JL SELAWING DASAN BARU DN BELAMBANG DS SAKRA SELATAN KEC SAKRA KOTA LOMBOK TIMUR,BELAKANG SDN 4 SAKRA SELATAN ",
                    "no_telp_pelapor": "087763305573",
                    "keterangan_pelapor": "1 APP PRABAYAR (  TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 20. NO TOKEN :71205469989172020310",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ANAK",
                    "waktu_lapor": "01/02/2023 12:39:38",
                    "waktu_recovery": "01/02/2023 13:17:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103821",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56140,
                    "nama_ulp": "ULP CIKANDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "KK CIKANDE GRIYA ASRI BLOK C2 NO.56 RT 001 / RW 010 CLUSTER KENARI, KEL CIKANDE, KEC CIKANDE, KAB SERANG, BANTEN ",
                    "no_telp_pelapor": "089653030736",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 24/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR KARENA PEREMEJAAN APP TUA. SESUAI INFO PELANGGAN MASIH TERDAPAT SISA KWH PADA APP LAMA (NO METER: 46001582660). MOHON SISA KWH TSB DAPAT DIKONVERSI KE APP BARU (NO METER: 14460946404)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MARIA_M",
                    "waktu_lapor": "01/02/2023 12:39:47",
                    "waktu_recovery": "01/02/2023 13:01:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103825",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 154,
                    "nama_up3": "UP3 SITUBONDO",
                    "id_ulp": 51650,
                    "nama_ulp": "ULP PANARUKAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ryan Adi Wijaya",
                    "alamat_pelapor": "DS KARANG ASEM No. RT. 0 RW. 0 PATOKAN",
                    "no_telp_pelapor": "6281916249400",
                    "keterangan_pelapor": "pemakaian listrik tidak masuk akal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:39:59",
                    "waktu_recovery": "01/02/2023 14:07:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103830",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARTANTO TAMPUBOLON",
                    "alamat_pelapor": "KK MEDANG LESTARI BLK B3-G-34 PAGEDANGAN",
                    "no_telp_pelapor": "6281288540446",
                    "keterangan_pelapor": "bulan Februari tagihan listrik saya mencapai 1 jt lebih padahal jarang dipakai",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:40:42",
                    "waktu_recovery": "01/02/2023 14:43:36",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020103832",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 541,
                    "nama_up3": "UP3 KARAWANG",
                    "id_ulp": 53475,
                    "nama_ulp": "ULP KARAWANG KOTA",
                    "idpel_nometer": "000000000000911111248860",
                    "nama_pelapor": "BP YANTO",
                    "alamat_pelapor": " PERUMNAS JL WIBISANA 14. BLOK LQ NO 12 RT 04/19 KARAWANG JABAR",
                    "no_telp_pelapor": "089657669412 ",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEBRUARI 2023 = 22967, ST APP TGL 1/2/2023= 22914. REK ( BELUM DILUNASI). RUMAH DIHUNI,PAGAR TIDAK DIKUNCI,APP MUDAH DIJANGKAU, TDK TAHU PETUGAS. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WELINDA.LC",
                    "waktu_lapor": "01/02/2023 12:41:06",
                    "waktu_recovery": "01/02/2023 14:09:11",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020103840",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lutfi Ari Sadewo",
                    "alamat_pelapor": "Jl. Raya Pabuaran No.19-A",
                    "no_telp_pelapor": "6285875909193",
                    "keterangan_pelapor": "isi token gagal masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:41:30",
                    "waktu_recovery": "01/02/2023 13:14:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103844",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51182,
                    "nama_ulp": "ULP PORONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "NASICHIN",
                    "alamat_pelapor": "DS KANDANGAN TIMUR No.0 RT.7 RW.4 KREMBUNG",
                    "no_telp_pelapor": "6289508852000",
                    "keterangan_pelapor": "tolong bantu \\ntoken listrik gagal dimasukkan\\nminta key token nya yaa\\n\\n32010571845, SUKSES. SN: 5129-3657-6865-5125-1169/FITRI-ASTUTIK/R1M/900VA/67,9KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:41:48",
                    "waktu_recovery": "01/02/2023 15:48:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103846",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bapak Lukman Hakim / @NLookm ",
                    "alamat_pelapor": "NIRMALA ASRI PONDOK RANGGON RT/RW: 004/06 NO. 188, HARJAMUKTI, CIMANGGIS, DEPOK 16454 ",
                    "no_telp_pelapor": "085649767092",
                    "keterangan_pelapor": "TERKAIT LAPORAN K5223010101454. INFO PELANGGAN BELUM ADA TINDAK LANJUT. MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN DISPLAY TERTERA (USANG) PTL TIDAK PADAM. PEMBELIAN TOKEN PADA TGL. 15 OKTOBER 2022 SEBESAR RP. 100.000,- DENGAN NOMOR TOKEN 1761-5467-1675-7461-5190 DAN SISA 3.02 KWH. TERKAIT K5223013001653",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.HERNIATI_J.SM",
                    "waktu_lapor": "01/02/2023 12:42:12",
                    "waktu_recovery": "01/02/2023 13:41:34",
                    "jumlah_lapor": 1,
                    "media": "Twitter",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Token Expired"
                },
                {
                    "no_laporan": "K5423020103850",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 143,
                    "nama_up3": "UP3 BOJONEGORO",
                    "id_ulp": 51801,
                    "nama_ulp": "ULP BOJONEGORO",
                    "idpel_nometer": "94069884",
                    "nama_pelapor": "BP HERMIN",
                    "alamat_pelapor": "  JL.PANGLIMA POLIM GG.MANGGA 2 LORONG MANGGA HARUM MANIS",
                    "no_telp_pelapor": "085748187930 ",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 28880, ST AK 42, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 42. REK ( BELUM DILUNASI). YBS KOMPLAIN TAGIHAN SAAT INI DAN SESUAI INFO PELNGGAN DIHUNI, PAGAR TIDAK DIKUNCI, PETUGAS RUTIN DATANG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WELINDA.LC",
                    "waktu_lapor": "01/02/2023 12:42:39",
                    "waktu_recovery": "01/02/2023 14:37:38",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K1423020100296",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "000000000000000001303202",
                    "nama_pelapor": "BP WAWAN",
                    "alamat_pelapor": "JLN. SELAHUNI   NO. 32 KP. SELAHUNI  RT-3 / RW-6 KEL. CIOMAS RAHAYU KEC. CIOMAS KLAB BOGOR // DEKAT GOR VICTORY HALL ADA RUMAH BESAR WARNA PUTIH MASUK GANG LOKASI RUMAH BP WAWAN",
                    "no_telp_pelapor": "6285811810880",
                    "keterangan_pelapor": "MOHON BANTUAN TINDAK LANJUT. PELANGGAN SEBELUMNYA MENGAJUKAN GESER APP NAMUN PELANGGAN MERASA KECEWA KARENA KABEL PADA APP KE MCB YANG BERWARNA MERAH DI GANTI PETUGAS MENJADI WARNA BIRU DAN UKURAN LEBIH KECIL DAN 1 BAUT DI APP TIDAK DIPASANG PETUGAS. PELANGGAN MEMINTA AGAR EMASANGAN APPNYA DI PASANG SEPERTI SEBELUMNYA. // PELANGGAN MENGHUBUNGI KEMBALI CC.52.ADILA PUKUL 12.44",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.PUTRI",
                    "waktu_lapor": "01/02/2023 12:42:41",
                    "waktu_recovery": "01/02/2023 14:43:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103854",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13200,
                    "nama_up3": "UP3 BUKIT TINGGI",
                    "id_ulp": 13227,
                    "nama_ulp": "ULP KOTO TUO",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi putra",
                    "alamat_pelapor": "Jl. Pariaman - Malalak",
                    "no_telp_pelapor": "6285363860338",
                    "keterangan_pelapor": "sudah membeli token listrik..sudah mengisi nomor token dengan benar tetapi selalu gagal mohon solusinya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:43:10",
                    "waktu_recovery": "01/02/2023 13:17:28",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5523020100476",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55140,
                    "nama_ulp": "ULP SANUR",
                    "idpel_nometer": "3710632",
                    "nama_pelapor": "BP LOKMAN",
                    "alamat_pelapor": "JL PEMUDA IV No. 10 KEL  RENON KEC  DENPASAR SELATAN, KOTA DENPASAR, BALI. ",
                    "no_telp_pelapor": "0361235984",
                    "keterangan_pelapor": "MOHON PENGAMANAN APP  PELANGGAN INGIN PEMASANGAN BATU ALAM PADA TEMBOK TEMPAT APP TERSEBUT. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.SUMIATI",
                    "waktu_lapor": "01/02/2023 12:43:21",
                    "waktu_recovery": "01/02/2023 13:06:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5123020100783",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ARIF",
                    "alamat_pelapor": "JLN RAYA SETU GG SEJAHTERA RT 5 RW 1 NO 23 KEL SETU KEC CIPAYUNG KOTA JAKARTA TIMUR 13880",
                    "no_telp_pelapor": "081213553453",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA ICONPAY  . PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN INGIN DISAMBUNG DI HARI INI . NO LAPOR K5423013109985 , K5423013109890 DAN K5423013110152 BELUM ADA KONFIRMASI DARI PETUGAS ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DWIIDA",
                    "waktu_lapor": "01/02/2023 12:43:46",
                    "waktu_recovery": "01/02/2023 14:53:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020103859",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12802,
                    "nama_ulp": "ULP BELAWAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "yanni kusno",
                    "alamat_pelapor": "JL SUMATERA BELAWAN",
                    "no_telp_pelapor": "6285261034113",
                    "keterangan_pelapor": "gagal isi pulsa PELANGGAN BERSEDIA MEMBATALKAN LAPORANYA CC.12.CITRA LAPORAN BARU G1223020100244",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:43:53",
                    "waktu_recovery": "01/02/2023 15:49:01",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103860",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51760,
                    "nama_ulp": "ULP BLEGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSTAIN",
                    "alamat_pelapor": "DS CANGKAREMAN No. KONANG",
                    "no_telp_pelapor": "6287749203113",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:43:56",
                    "waktu_recovery": "01/02/2023 13:27:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103865",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "",
                    "nama_pelapor": "jonson",
                    "alamat_pelapor": "Jl. Rw. Bunga XIV No.102",
                    "no_telp_pelapor": "628567819121",
                    "keterangan_pelapor": "Tidak bisa mengisi token listrik, sudah di ulang 2x muncul tulisan gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:44:09",
                    "waktu_recovery": "01/02/2023 14:30:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103867",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17172,
                    "nama_up3": "UP3 METRO",
                    "id_ulp": 17230,
                    "nama_ulp": "ULP TALANG PADANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "raden",
                    "alamat_pelapor": "DS PATOMAN No.22 RT.2 RW.2 PATOMAN",
                    "no_telp_pelapor": "6285709364415",
                    "keterangan_pelapor": "kwh rusak,diajukan pergantian meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:44:23",
                    "waktu_recovery": "01/02/2023 13:29:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103873",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINA ",
                    "alamat_pelapor": "JL CINERE RAYA NO 7 RT 05/10 KEL CINERE  KEC CINERE DEPOK JAWA BARAT",
                    "no_telp_pelapor": "02175907514",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN . PROSES GESER SR DIKARENAKAN POSISINYA MELEWATI JENDELA PELANGGAN , PEMOHON MENGAKU SEBAGAI YG DIKUASAKAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AZMINA",
                    "waktu_lapor": "01/02/2023 12:45:01",
                    "waktu_recovery": "01/02/2023 15:41:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103881",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TIMBUL",
                    "alamat_pelapor": "KK NERADA BLOK B2E NO.1 JL CENDRAWASIH  CIPAYUNG, CIPAYUNG, CIPUTAT, KOTA TANGERANG SELATAN, BANTEN",
                    "no_telp_pelapor": "081381131515",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 25/01/23 PROSES TD (R2T/3.500 VA -R1T/2.200 VA) MELALUI APLIKASI PLN MOBILE DENGAN NO AGENDA 543609922301253772 NAMUN PADA DATA AP2T PERMOHONAN BELUM DISAHKAN MANAGER. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_lapor": "01/02/2023 12:46:13",
                    "waktu_recovery": "01/02/2023 15:52:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020103886",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 533,
                    "nama_up3": "UP3 BANTEN SELATAN",
                    "id_ulp": 56210,
                    "nama_ulp": "ULP RANGKASBITUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "ENDIN",
                    "alamat_pelapor": "ko lebak pendey",
                    "no_telp_pelapor": "6285817816366",
                    "keterangan_pelapor": "tidak bisa masukin token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:47:07",
                    "waktu_recovery": "01/02/2023 13:20:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K1423020100299",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18110,
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "JLN THAMRIN UJUNG NO. 180 A RT. - RW. - KEL. SUKAMAJU KEC. SAIL KOTA PEKANBARU PROV RIAU.",
                    "no_telp_pelapor": "082385555577",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN43. SAAT DILAKUKAN PENGINPUTAN TERTERA TULISAN REJECT/GAGAL DENGAN NO METER 32158680556 SISA KWH 19.76 DAN NO TOKEN 37266249608467738592, 38647138157658306379.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.RISCHA",
                    "waktu_lapor": "01/02/2023 12:47:29",
                    "waktu_recovery": "01/02/2023 14:53:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103888",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FATIH",
                    "alamat_pelapor": "PONDOK PESANTRE UMMU QURA JL RAYA PONDOK CABE RT 1/4 KEL ONDOK CABE ILIR KEC PAMULANG KOTA TANGSEL",
                    "no_telp_pelapor": "085870267450",
                    "keterangan_pelapor": "MOHON UNTUK TINDAKLANJUT DAN PENYELESAIAN PELANGGAN MENGAJUKAN PROSES TD ( R3/7700 VA - R2/3500 VA) DENGAN NO AGENDA 543609922301313967, NAMU PADA STATUS AP2T MASIH MENUNGGU PERMOHONAN BELUM DISAHKAN MANAGER.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YANTI.SM",
                    "waktu_lapor": "01/02/2023 12:47:30",
                    "waktu_recovery": "01/02/2023 15:42:57",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020103891",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nur hidayat",
                    "alamat_pelapor": "Perum Kutabumi 6 ResidenceBlk.G12,no.3Rajeg",
                    "no_telp_pelapor": "6285775166442",
                    "keterangan_pelapor": "isi token di meteran gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:47:49",
                    "waktu_recovery": "01/02/2023 13:24:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100480",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YAYAH ",
                    "alamat_pelapor": "JL ANYELIR NO -  KP SUKAKARYA DS BABAKAN ASEM RT 3 RW 10 KEC TELUK NAGA KAB TANGERANG LOKASI : DEKAT DR SUPARDI , LEWAT KOMPLEK GARUDA BLOK A PALING UJUNG ADA WARUNG WARNA KUNING \\n",
                    "no_telp_pelapor": "087890845151",
                    "keterangan_pelapor": "1 APP PRABAYAR (PTL TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. NO TOKEN : 55761177307476016814, SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 11.34",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.OKTARIANI",
                    "waktu_lapor": "01/02/2023 12:47:54",
                    "waktu_recovery": "01/02/2023 14:04:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103892",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL PONCOL JAYA II NO 47   RT-13 / RW-7 KEL GANDARIA SELATAN KEC CILANDAK KOTA JAKARTA SELATAN ACUAN LOKASI DEKAT PUSKESMAS GANDARIA SELATAN",
                    "no_telp_pelapor": "0217504003",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PTL MENYALA SISA KWH TIDAK MENGETAHUI. DATA PADA AP2T TIDAK TERDAPAT BLOCKING ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.UKHWATUN",
                    "waktu_lapor": "01/02/2023 12:48:04",
                    "waktu_recovery": "01/02/2023 14:26:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020103903",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51760,
                    "nama_ulp": "ULP BLEGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masruroh",
                    "alamat_pelapor": "KP BERAMAH DALEMAN No. RT. RW. BANGKALAN",
                    "no_telp_pelapor": "6287774598866",
                    "keterangan_pelapor": "saat isi ulang pulsa, gagal terus ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:49:01",
                    "waktu_recovery": "01/02/2023 13:24:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103906",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "32000064983",
                    "nama_pelapor": "IBU NENENG",
                    "alamat_pelapor": "JL TROPIKA 7 C NO.25 RT.0 RW.0 BEKASI, KEL SERTAJAYA, KEC CIKARANG TIMUR, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "02189261283",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 12/01/23 PELANGGAN MENGAJUKAN PROSES TD MELALUI PLN MOBILE DENGAN NO AGENDA 537049922301129202. NAMUN STATUS PADA PLN MOBILE (PERMOHONAN MENUNGGU VERIFIKASI PLN UNIT) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_lapor": "01/02/2023 12:49:47",
                    "waktu_recovery": "01/02/2023 14:02:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5323020100474",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53575,
                    "nama_ulp": "ULP KOPO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALAN",
                    "alamat_pelapor": "JL. SWADAYA, CLUSTER PRIMA SUKAMENAK INDAH NO. 45 KEL. SUKAMENAK KEC. MARGAHAYU KAB. BANDUNG / DEKAT COUNTER HP",
                    "no_telp_pelapor": "085100103540",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PERMOHONAN PEMINDAHAN JALUR KABEL SR INGIN LANGSUNG DARI TIANG (TIDAK DI KETTING DARI TETANGGA) KARENA TETANGGA PELANGGAN KEBERATAN\\n, NO METER : 56213341565",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.AYU",
                    "waktu_lapor": "01/02/2023 12:50:12",
                    "waktu_recovery": "01/02/2023 16:06:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020103912",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 182,
                    "nama_up3": "UP3 DUMAI",
                    "id_ulp": 18250,
                    "nama_ulp": "ULP DUMAI KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Novi Harianto",
                    "alamat_pelapor": "JL PERWIRA No. BAGAN BESA",
                    "no_telp_pelapor": "6285264444448",
                    "keterangan_pelapor": "saya sudah melunasi tambah daya dari 1300 ke 3500 .permohonan sudah selesai tapi pegutas sampai saat ini belum datang",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:50:12",
                    "waktu_recovery": "01/02/2023 13:18:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020103920",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32600,
                    "nama_up3": "UP3 PALOPO",
                    "id_ulp": 32610,
                    "nama_ulp": "ULP SAWERIGADING",
                    "idpel_nometer": "",
                    "nama_pelapor": "Omcpare Pare",
                    "alamat_pelapor": "JL MANGGA No.0 RT.0 RW.0 LAGALIGO",
                    "no_telp_pelapor": "6282248632054",
                    "keterangan_pelapor": "Di kwh tower bts kami ada cicak mati, tolong dibantu bersihkan, tks",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:51:19",
                    "waktu_recovery": "01/02/2023 13:25:13",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103922",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAERI ",
                    "alamat_pelapor": "JL RAYA PABUARAN RT1/2 NO 40 KEL JATIRANGGON KEC JATISAMPURNNA BEKASI JAWA BARAT ",
                    "no_telp_pelapor": "0218455909",
                    "keterangan_pelapor": "MOHON BANTUAN PENGISIAN TOKEN DISPLAY TERTERA GAGAL (PTL HAMPIR PADAM) SISA 12,95 KWH   NO TOKEN 0384 7455 1028 4071 7334, ID METER 32147744653",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YUNIARTI_B.SM",
                    "waktu_lapor": "01/02/2023 12:51:30",
                    "waktu_recovery": "01/02/2023 14:07:36",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103927",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53571,
                    "nama_ulp": "ULP UJUNGBERUNG",
                    "idpel_nometer": "14023227086",
                    "nama_pelapor": "BP DANI ",
                    "alamat_pelapor": "JL CIMENJANG GG IRTAD NO 35 RT 3/4 DS MEKAR MULYA KEC GEDE BAGE KOTA BANDUNG ",
                    "no_telp_pelapor": "0895612473050",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14023227086 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!.SISA 204.6 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.JUNIYATI",
                    "waktu_lapor": "01/02/2023 12:51:56",
                    "waktu_recovery": "01/02/2023 12:55:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103928",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ROBI",
                    "alamat_pelapor": "JL KP.MALANG NENGAH RT3/1 NO-  KEL CIKUYA KEC SOLEAR ACUAN LOKASI : SETEMPAT TOKO MATERIAL HARAPAN SENTOSA",
                    "no_telp_pelapor": "02159750453",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PERPINDAHAN KABEL SR DI KARENAKAN RENOVASI BANGUNAN. PELANGGAN SELAKU YANG DI KUASAKAN. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012802917, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM. PELANGGAN MENGINGINKAN TINDAK LANJUT SAAT INI JUGA ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUTIA",
                    "waktu_lapor": "01/02/2023 12:52:06",
                    "waktu_recovery": "01/02/2023 13:30:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5323020100477",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "0982882",
                    "nama_pelapor": "IBU AMALIA ",
                    "alamat_pelapor": "JL GUBENG KERTAJAYA GG 9A DALAM NO 3 RT 2 RW 5 KEL AIRLANGGA KEC GUBENG KOTA SURABAYA ACUAN LOKASI BELAKANG BALAI RW",
                    "no_telp_pelapor": "087854041099",
                    "keterangan_pelapor": "TERKAIT K5522120100530 TGL 14/09/2022 PENANGANAN GANGGUAN APP METER PRABAYAR GAGAL INPUT TOKEN DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG. NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5122091402057 DAN PELANGGAN SUDAH MENERIMA SURAT BERITA ACARA (801227). MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN. TERKAIT NO LAPOR K5522100500672, K5522110101067 DAN K5522110900413",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DEWI",
                    "waktu_lapor": "01/02/2023 12:52:23",
                    "waktu_recovery": "01/02/2023 13:56:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020103933",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51143,
                    "nama_ulp": "ULP RUNGKUT",
                    "idpel_nometer": "",
                    "nama_pelapor": "Annas Mahfudz",
                    "alamat_pelapor": "PR ROYAL PAKA GN ANYAR SWH BLOK A No.34 RT.0 RW.0 GN ANYAR",
                    "no_telp_pelapor": "6285730070085",
                    "keterangan_pelapor": "isi token gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:52:26",
                    "waktu_recovery": "01/02/2023 14:07:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103934",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52004,
                    "nama_ulp": "ULP PATI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP REMON ",
                    "alamat_pelapor": "JL KEMBANG JOYO NO 24 DS KUTOHARJO     RT-2 / RW-2  KEC. - KAB PATI || SETEMPAT SKUTO PATI ",
                    "no_telp_pelapor": "081268813953",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN NO METER 86220211774 MEMILIKI ANGSURAN P2TL NO REGIS 5200443004422 . YBS MENGINGINKAN RINCIAN TERKAIT TAGIHAN TSB ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AGUSTINUS",
                    "waktu_lapor": "01/02/2023 12:52:42",
                    "waktu_recovery": "01/02/2023 13:25:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Susulan"
                },
                {
                    "no_laporan": "K5423020103943",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "afifuddin adnan",
                    "alamat_pelapor": "kalianyar,desa kalianyar kec.terara,kab.lotim,ntb",
                    "no_telp_pelapor": "6287773978210",
                    "keterangan_pelapor": "no token selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:53:46",
                    "waktu_recovery": "01/02/2023 13:17:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100486",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 328,
                    "nama_up3": "UP3 BALI TIMUR",
                    "id_ulp": 55210,
                    "nama_ulp": "ULP KLUNGKUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA TEGAR ",
                    "alamat_pelapor": "JL - NO - DN PELILIT DS PEJUKUTAN KEC NUSA PENIDA KAB KLUNGKUNG LOKASI : ATUH BEACH 2",
                    "no_telp_pelapor": "03665551705",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI  2023 BERIKUT BK  TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.DESAK",
                    "waktu_lapor": "01/02/2023 12:54:03",
                    "waktu_recovery": "01/02/2023 13:03:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020103952",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP GITO",
                    "alamat_pelapor": "JL MG BESAR IV 46 - RT-6 / RW-3 KEL TAMAN SARI KEC TAMAN SARI JAKARTA BARAT ",
                    "no_telp_pelapor": "0216297310",
                    "keterangan_pelapor": "TGL 01/02/23 DATANG PETUGAS MELAKUKAN PERGANTIAN APP (PEREMAJAAN) OLEH PETUGAS BP YOSEP IBRAHIM DAN BP AGUS BAHTIAR TANPA DILAKUKAN PENYEGELAN KEMBALI KARENA INFO PETUGAS MEMERLUKAN PERGANTIAN MCB. LG NO. 132980. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KERIDA.CSOI",
                    "waktu_lapor": "01/02/2023 12:55:01",
                    "waktu_recovery": "01/02/2023 14:08:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan gangguan namun belum disertai penyegelan kembali"
                },
                {
                    "no_laporan": "K5423020103957",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ADRIANTI",
                    "alamat_pelapor": "PR. BUMI PERMATA SUDIANG 1 BLOK K3 NO. 6 KEL. SUDIANG KEC. BIRINGKANAYA KOTA MAKASSAR (ACUAN LOKASI : DIDEKAT INDOMARET)",
                    "no_telp_pelapor": "081243755499",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN APP TERTER GAGAL SISA 13.00 KWH  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.UKHWATUN",
                    "waktu_lapor": "01/02/2023 12:55:41",
                    "waktu_recovery": "01/02/2023 15:22:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5523020100488",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 328,
                    "nama_up3": "UP3 BALI TIMUR",
                    "id_ulp": 55210,
                    "nama_ulp": "ULP KLUNGKUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGA TEGAR ",
                    "alamat_pelapor": "JL - NO - DN PELILIT DS PEJUKUTAN KEC NUSA PENIDA KAB KLUNGKUNG LOKASI : ATUH BEACH 1",
                    "no_telp_pelapor": "03665551705",
                    "keterangan_pelapor": "TGL 25/01/2023 TUNGGAKAN REK JANUARI  2023 BERIKUT BK  TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.DESAK",
                    "waktu_lapor": "01/02/2023 12:56:11",
                    "waktu_recovery": "01/02/2023 13:20:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020103962",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU LIA",
                    "alamat_pelapor": "JL MASJID DARUTAQWA     RT-4 / RW-7 NO - KEL KRUKUT KEC LIMO KOTA DEPOK PROV JABAR // DEKAT KIOS UNGGAS ",
                    "no_telp_pelapor": "081213753107",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM). NO TOKEN 1330 6201 3972 0826 4018. ID METER 32137061589. SISA 14.06KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SEPTI_NILA",
                    "waktu_lapor": "01/02/2023 12:56:32",
                    "waktu_recovery": "01/02/2023 13:19:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020103968",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEFIA",
                    "alamat_pelapor": "JL PERGUDANGAN AEROPOLIS TECHNOPARK WH BS NO.29  KEL NEGLASARI KEC NEGLASARI, KOTA TANGERANG, BANTEN // DIDALEM KOMPLEK PERGUDANGAN  AEROPOLIS TECHNOPARK ",
                    "no_telp_pelapor": "085216642778",
                    "keterangan_pelapor": "TGL 28/12/2022 PROSES PD (B2T/10.600 VA - B2/53.000 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 566609922212281656 DAN NO KODE PEMBAYARAN 5666055083115. TGL 28/12/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGANNYA. TERKAIT NO LAPOR K5423010902252, K5423012000982, K5423010902252 DAN K5423012703684. PELANGGAN MENGINGINKAN DIHUBUNGI HARI INI  ATAS KEPASTIAN PROSES TSB",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVITA.CSOB",
                    "waktu_lapor": "01/02/2023 12:57:12",
                    "waktu_recovery": "01/02/2023 13:24:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020103975",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12700,
                    "nama_up3": "UP3 NIAS",
                    "id_ulp": 12710,
                    "nama_ulp": "ULP GUNUNG SITOLI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ERNI",
                    "alamat_pelapor": " JL. WR. SUPRATMAN NO.3 KEL. PASAR KEC. GUNUNGSITOLI KOTA GUNUNGSITOLI",
                    "no_telp_pelapor": "081375488444",
                    "keterangan_pelapor": "MOHON BANTUAN. PELANGGAN MENGINGINKAN RINCIAN TAGIHAN JULI 2022.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KADININGRUM.SM",
                    "waktu_lapor": "01/02/2023 12:58:12",
                    "waktu_recovery": "01/02/2023 18:11:56",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Bayar"
                },
                {
                    "no_laporan": "K5423020103976",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 412,
                    "nama_up3": "UP3 TERNATE",
                    "id_ulp": 41260,
                    "nama_ulp": "ULP TERNATE",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dema Sadema",
                    "alamat_pelapor": "JAN",
                    "no_telp_pelapor": "6282152852577",
                    "keterangan_pelapor": "gagal mengisi token listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:58:12",
                    "waktu_recovery": "01/02/2023 13:16:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103977",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHLIS",
                    "alamat_pelapor": "JL SEJATI RAYA No. RT.3 RW.19 JATIMAKMUR",
                    "no_telp_pelapor": "6287884680121",
                    "keterangan_pelapor": "tidak bisa di isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:58:27",
                    "waktu_recovery": "01/02/2023 14:07:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020103979",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP OKI",
                    "alamat_pelapor": "JL BABAKAN DRAMAGA KAMPUS DALAM ITB KP CANGKURAWOK RT 04 / RW 04 NO- KEL BABAKAN KEC DRAMAGA KAB BOGOR // DEKAT WARUNG PAK JENGGOT ",
                    "no_telp_pelapor": "089681464908",
                    "keterangan_pelapor": "MOHON TINDAK DAN PENYELESAIAN TGL  19/08/22 REALISASI PROSES PB (R1T / 1300 VA). SESUAI INFO PELANGGAN MCB YANG TERPASANG DILOKASI (4A), TIDAK SESUAI DENGAN DAYA KONTRAK. MOHON AGAR SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.GUSMAWARNI",
                    "waktu_lapor": "01/02/2023 12:58:42",
                    "waktu_recovery": "01/02/2023 14:51:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020103983",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP TAGOR ",
                    "alamat_pelapor": "JL GARDA KENCANA PR BSD BLOK K-2 NO 39 SEK XII.3 RT 006 RW 14 KEL RAWA BUNTU KEC SERPONG KOTA TANGERANG SELATAN ACUAN LOKASI-",
                    "no_telp_pelapor": "08111220065",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANUTI, PELANGGAN MELAPOR PERIHAL LONJAKAN REK FEB 23, PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. DAN SESUAI INFO PELANGGAN BEBERAPA MINGGU YANG LALU ADA PETUGAS (BP CECEP) DATANG KE LOKASI TGL 20/01/23 ADA KESALAHAN TERKAIT PENCATATAN ST APP. NAMUN HINGGA SAAT INI YBS TIDAK BERIKAN INFORMASI LEBIH LANJUT OLEH PETUGAS. PELANGGAN MENGINGINKAN PETUGAS TSB DATANG KEMBALI KE LOKASI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AL_MIRA",
                    "waktu_lapor": "01/02/2023 12:59:09",
                    "waktu_recovery": "01/02/2023 16:12:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020103989",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13200,
                    "nama_up3": "UP3 BUKIT TINGGI",
                    "id_ulp": 13224,
                    "nama_ulp": "ULP LUBUK BASUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Riko putra",
                    "alamat_pelapor": "XX PADANG BARU No.0 RW.",
                    "no_telp_pelapor": "6283190738104",
                    "keterangan_pelapor": "gagal isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:59:31",
                    "waktu_recovery": "01/02/2023 14:29:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100485",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52650,
                    "nama_up3": "UP3 SUKOHARJO",
                    "id_ulp": 52652,
                    "nama_ulp": "ULP GROGOL ( DISJATENG )",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MARYADI",
                    "alamat_pelapor": "PR NARANJA RESIDENCE BLOK A-3 No. 0 0 RT 5 RW 2, KP SIWAL, KEC BAKI, KAB. SUKOHARJO, JAWA TENGAH",
                    "no_telp_pelapor": "628562531361",
                    "keterangan_pelapor": "TGL 4/1/2023 PROSES PB (R1T/1.300 VA) DENGAN NO AGENDA … DAN NO REG 5265212015119 . BP DAN STROOM AWAL TELAH DILUNASI . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.WIJIARTI",
                    "waktu_lapor": "01/02/2023 12:59:40",
                    "waktu_recovery": "01/02/2023 13:48:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020103990",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31210,
                    "nama_ulp": "ULP PALU KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sazkia Aura Aulia",
                    "alamat_pelapor": "JL TOWUA No.0",
                    "no_telp_pelapor": "6282211547276",
                    "keterangan_pelapor": "kilometer listrik di rumah saya tidak bisa terisi Tokennya padahal sudah berkali kali percobaan tetapi selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 12:59:59",
                    "waktu_recovery": "01/02/2023 13:52:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020103993",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53559,
                    "nama_ulp": "ULP BANDUNG UTARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "CSO Tangerang PT Simed Prakarsa Indonesia",
                    "alamat_pelapor": "JL JL. BUKIT PAKAR TIMUR KAV.BV8. RT/RW 05/ No.",
                    "no_telp_pelapor": "6281218969475",
                    "keterangan_pelapor": "mohon dibantu informasi terkait progress eximeter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:00:05",
                    "waktu_recovery": "01/02/2023 13:25:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020103999",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31270,
                    "nama_ulp": "ULP POSO",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sinta Dayana",
                    "alamat_pelapor": "DS MOENGKO No.0 0",
                    "no_telp_pelapor": "6282291295991",
                    "keterangan_pelapor": "tidak dapat mengisi token ke meteran. keterangan : gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:01:14",
                    "waktu_recovery": "01/02/2023 13:52:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5523020100493",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "20947",
                    "nama_pelapor": "BP AHMAD ",
                    "alamat_pelapor": "PER BUKIT TIARA BLK E 1 NO 17 RT 32 RW 9 KEL PASIR JAYA KEC CIKUPA KOTA TANGERANG ,LOKASI:DEKAT MASJID ALISLAH ",
                    "no_telp_pelapor": "6285717919523",
                    "keterangan_pelapor": "PIRINGAN APP TIDAK BERPUTAR,PTL NYALA NORMAL (PLG HANYA DIKENAKAN KWH REK MINIMUN SAJA  )STAND APP TGL 1/02/2023 305",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ANAK",
                    "waktu_lapor": "01/02/2023 13:01:25",
                    "waktu_recovery": "01/02/2023 13:47:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104000",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31500,
                    "nama_up3": "UP3 TOLITOLI",
                    "id_ulp": 31540,
                    "nama_ulp": "ULP MOUTONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dwi Satriawan",
                    "alamat_pelapor": "DS BUKIT MAKMUR No.1 RT.1 RW.1 0",
                    "no_telp_pelapor": "6282196171685",
                    "keterangan_pelapor": "tidak bisa di isi pulsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:01:28",
                    "waktu_recovery": "01/02/2023 14:52:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020104001",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53599,
                    "nama_ulp": "ULP CIMAHI SELATAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tristy Judarisa",
                    "alamat_pelapor": "KK PONDOK CIPTA MAS No.69 RT.005 RW.16 LEUWIGAJAH",
                    "no_telp_pelapor": "6281223019808",
                    "keterangan_pelapor": "no token setelah pembelian gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:01:57",
                    "waktu_recovery": "01/02/2023 13:26:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104005",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZAINAL ABIDIN ",
                    "alamat_pelapor": "JL KP. SECANG RT. 05/07 KEC CISOKA KEL SUKATANI KAB TANGERANG ",
                    "no_telp_pelapor": "088211534483",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENYELESAIAN INFO PELANGAN ID 566402195596 TERDPAT PERUBAHAN TARIF DARI B1T / 900VA MENJADI TARIF R1MT / 900 VA. NAMUN PELANGGAN TIDAK PERNAH MENGAJUKAN PROSES UBAH TARIF TERSEBUT. MOHON DAPAT DI KONFIRMASI KEPADA PELANGGAN. LU CC.54.RINO.CSOI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WAHYU_P",
                    "waktu_lapor": "01/02/2023 13:02:06",
                    "waktu_recovery": "01/02/2023 13:31:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020104006",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "000000000000000006586194",
                    "nama_pelapor": "BP FAJAR",
                    "alamat_pelapor": "JL WALET 1 PR VILA PAMULANG BLOK DK6 NO 7 RT 7 RW 6 KEL PONDOK PETIR KEC BOJONG SARI KOTA DEPOK ACUAN: DEKAT MASJID ",
                    "no_telp_pelapor": "0217403574",
                    "keterangan_pelapor": "TGL 02/04/21 PENANGANAN GANGGUAN DENGAN NO LAPOR: G5421040204467 PTL MCB RUSAK 6A OLEH PETUGAS (BP WIDODO) DILAKSANAKAN DENGAN CARA SAMBUNG LANGSUNG. LG NO 011045. MOHON SEGERA MCB 6A DIPASANG KEMBALI SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURNOVIANA",
                    "waktu_lapor": "01/02/2023 13:02:09",
                    "waktu_recovery": "01/02/2023 14:04:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020104007",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13200,
                    "nama_up3": "UP3 BUKIT TINGGI",
                    "id_ulp": 13227,
                    "nama_ulp": "ULP KOTO TUO",
                    "idpel_nometer": "",
                    "nama_pelapor": "indra.arnis@gmail.com",
                    "alamat_pelapor": "BELAKANG KANTOR WALINAGARI\\nJL. SIKUMBANG NAN LIMO,\\nJORONG GUGUAK TINGGI,\\nNAGARI GUGUAK TABEK SAROJO,\\nKEC. IV KOTO,\\nKAB. AGAM,\\nSUMATERA BARAT\\nKODE POS 26161",
                    "no_telp_pelapor": "082174525191",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM SISA 13.81 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KARTIKA.SM",
                    "waktu_lapor": "01/02/2023 13:02:19",
                    "waktu_recovery": "01/02/2023 13:17:23",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104008",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52103,
                    "nama_ulp": "ULP BANTUL",
                    "idpel_nometer": "0872172",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "PR JAPAR BLOK A NO.1 JL. PARANG TRITIS RT.05 DUSUN. TANDES KEL. PANGGUNG HARJO KEC. SEWON KAB BANTUL (BELAKANG SPBU/DEPAN VIRAMIDE)",
                    "no_telp_pelapor": "085229272192",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS) SEJAK 2 TAHUN LALU . ID METER 32167814865. MOHON SEBELUM PENANGANANNYA PETUGAS DAPAT MENGHUBUNGI YBS TERLEBIH DAHULU DI NO TELP 085229272192",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_lapor": "01/02/2023 13:02:29",
                    "waktu_recovery": "01/02/2023 14:53:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104009",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RUDI",
                    "alamat_pelapor": "JL PERMATA ARCADIA BLK K NO 18 KEL CIMANGGIS KEC - KOTA DEPOK ACUAN : - ",
                    "no_telp_pelapor": "0215417365",
                    "keterangan_pelapor": "TGL 29/01/23 TUNGGAKAN REK JANUARI BERIKUT BK TELAH DILUNASI DI BANK MANDIRI PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PUTRI_NURUL",
                    "waktu_lapor": "01/02/2023 13:02:32",
                    "waktu_recovery": "01/02/2023 15:37:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020104013",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AGUNG",
                    "alamat_pelapor": "EMERALD 8 TOWNHOUSE A3, JL. BATU INPRES, BENDA BARU, PAMULANG, TANGERANG SELATAN",
                    "no_telp_pelapor": "081391628611",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA\\n(KWH DIRASAKAN CEPAT HABIS). SEJAK 30/01/2023. SESUAI\\nINFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ELEKTRONIK\\nSISA KWH 30.0",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KADININGRUM.SM",
                    "waktu_lapor": "01/02/2023 13:03:08",
                    "waktu_recovery": "01/02/2023 13:42:57",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104015",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "",
                    "nama_pelapor": "H Munilam",
                    "alamat_pelapor": "Jalan Gubeng Kertajaya IX A Dalam",
                    "no_telp_pelapor": "6287854041099",
                    "keterangan_pelapor": "Tidak Bisa Isi Token listrik karena meteran di los sama petugas PLN DAN BELUM ADA TINDAKAN LAGI SAMPAI DETIK INII !!! ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:03:04",
                    "waktu_recovery": "01/02/2023 13:56:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020104016",
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_up3": 423,
                    "nama_up3": "UP3 SORONG",
                    "id_ulp": 42340,
                    "nama_ulp": "ULP TEMINABUAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yohanes Arnoldus Kabes",
                    "alamat_pelapor": "JL KAMPUNG IKUF No.1 RT.3 RW.4 DISTRIK AI",
                    "no_telp_pelapor": "6281347228725",
                    "keterangan_pelapor": "token tulisan 'periksa'",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:03:05",
                    "waktu_recovery": "01/02/2023 16:57:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104017",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 143,
                    "nama_up3": "UP3 BOJONEGORO",
                    "id_ulp": 51801,
                    "nama_ulp": "ULP BOJONEGORO",
                    "idpel_nometer": "",
                    "nama_pelapor": "hermin puspitaS",
                    "alamat_pelapor": "Jl. Panglima Polim Gg. Mangga 2 No.67a",
                    "no_telp_pelapor": "6285748187930",
                    "keterangan_pelapor": "kenapa Kwh nya di naikan tanpa memberitahu ke pelanggan, yg awalnya tagihan hanya 56rb jd 140rb.apa bs digwnti kwh yg awal ?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:03:30",
                    "waktu_recovery": "01/02/2023 14:37:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020104018",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 145,
                    "nama_up3": "UP3 JEMBER",
                    "id_ulp": 51608,
                    "nama_ulp": "ULP KENCONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvi luvika",
                    "alamat_pelapor": "JATIAGUNG RT 01 RW 022 ",
                    "no_telp_pelapor": "6282331081511",
                    "keterangan_pelapor": "tidak bisa diisi token,keterangan \\\"GAGAL\\",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:03:33",
                    "waktu_recovery": "01/02/2023 14:37:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K1223020100190",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18120,
                    "nama_ulp": "ULP SIMPANG TIGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ZULKARNAIN",
                    "alamat_pelapor": "JL. RAYA TRATAK BULU  DS TELUK KENIDAI   RT-0 / RW-0 KEC. KAMPAR KAB. KAMPAR PROVINSI RIAU ACUAN LOKASI TIDAK ADA",
                    "no_telp_pelapor": "081371710078",
                    "keterangan_pelapor": "MOHON TINDAK LANJUTIN. PELANGGAN DILAKUKAN DENGAN CARA PENAMBAHAN JARINGAN. DAN INGIN DILAKUKAN PENORMALAN KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.FAHRI",
                    "waktu_lapor": "01/02/2023 13:04:13",
                    "waktu_recovery": "01/02/2023 15:07:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020104022",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 542,
                    "nama_up3": "UP3 MAJALAYA",
                    "id_ulp": 53534,
                    "nama_ulp": "ULP BANJARAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "RD. INDRA ANGGUN GEMILANG",
                    "alamat_pelapor": "PR SENOPATI BANJARAN No.09 RT.2 RW.6 TARAJUSARI",
                    "no_telp_pelapor": "6281239990928",
                    "keterangan_pelapor": "isi token listrik gagal, dan terdapat tulisan periksa sudah hampir 2 bulan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:04:05",
                    "waktu_recovery": "01/02/2023 13:48:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104025",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12200,
                    "nama_up3": "UP3 BINJAI",
                    "id_ulp": 12202,
                    "nama_ulp": "ULP BINJAI TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Haura Haura",
                    "alamat_pelapor": "JL H.ABBAS TANI ASLI No. TANI ASLI",
                    "no_telp_pelapor": "6285763620480",
                    "keterangan_pelapor": "meteran tulisannya PERIKSA ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:04:43",
                    "waktu_recovery": "01/02/2023 14:09:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104028",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aep Saepulloh",
                    "alamat_pelapor": "JL MELATI MAS RAYA No. RT.0 RW.0",
                    "no_telp_pelapor": "6282114420066",
                    "keterangan_pelapor": "tolong bantu pengecekan untuk tagihan listrik tidak setabil tagihan melebihi 1juta sudah 2 bulan ini, ditakutkan ada eror atau meter bermasalah terimakasih - saung biru oco sunarya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:05:05",
                    "waktu_recovery": "01/02/2023 15:23:28",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020104029",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRUL",
                    "alamat_pelapor": "JL INPRES KEL PAMULANG KEC BENDA BARU TANGSEL ",
                    "no_telp_pelapor": "081289653951",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENJELASAN.TERKAIT PENGAJUAN PROSES PB PELANGGAN  22 UNIT  YANG BELUM REALISASI DAYA 2200 VA NAMUN BERDASARKAN INFO PELANGGAN PETUGAS MENYARANKAN UTK PB KE DAYA 3500/ 4400 VA TERKAIT PROGRAM SHARING INVESTASI, PELANGGAN KEBERATAN TERKAIT KEBIJAKAN TSB KARENA MERASA DIPAKSA TERKAIT  KEBIJAKAN TSB.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AZMINA",
                    "waktu_lapor": "01/02/2023 13:05:14",
                    "waktu_recovery": "01/02/2023 15:51:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PB "
                },
                {
                    "no_laporan": "K5423020104037",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52103,
                    "nama_ulp": "ULP BANTUL",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "PR JAPAR BLOK A NO.1 JL. PARANG TRITIS RT.05 DUSUN. TANDES KEL. PANGGUNG HARJO KEC. SEWON KAB BANTUL (BELAKANG SPBU/DEPAN VIRAMIDE)",
                    "no_telp_pelapor": "085229272192",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES BALIK NAMA UNTUK ID METER 521031646455 DARI A/N M. NASIR KOVEIK MENJADI A/N WAHYUDIHARTO. PEMOHON MENGAKU SEBAGAI ISTRI PEMILIK PERSIL.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_lapor": "01/02/2023 13:06:19",
                    "waktu_recovery": "01/02/2023 17:35:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Ubah Nama"
                },
                {
                    "no_laporan": "K5223020100941",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TANDAN",
                    "alamat_pelapor": "JLN - KP JATI  NO.-  RT-4 / RW-2 KEL CIKARAGA  KEC.CIKARANG SELATAN KAB BEKASI >> DI LOKAT PLANCAR",
                    "no_telp_pelapor": "6285885721104",
                    "keterangan_pelapor": "GAGAL BELI TOKEN. INFO BLOCKING TOKEN  P2TL NO REGISTER 5372143043374 Data tidak ditemukan !!!. PTL MENYALA. SISA 30 KWH.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.RIVA",
                    "waktu_lapor": "01/02/2023 13:06:31",
                    "waktu_recovery": "01/02/2023 14:18:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5423020104041",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DEWI",
                    "alamat_pelapor": "LOKASI :  PR CLUSTER FLAMINGO THE SPRING SUMMARECON  FLAMINGO TIMUR 3  NO 29 KEL CIHUNI  KEC  PAGEDANGAN ",
                    "no_telp_pelapor": "081292626208",
                    "keterangan_pelapor": "MOHON TINDAK LANJUTI PERMOHONAN PD (R1T / 2200 -R3T/6600) DENGAN NO KTP PEMILIK 3172012805780006 PEMOHON MENGAKU SEBAGAI YANG DIKUASAKAN ,PLN 123 TIDAK DAPAT MEMPROSES LAYANAN TSB DIKARENAKAN PADA DATA AP2T  KEL DAN KEC TDK TERDAFTAR ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANNES_S",
                    "waktu_lapor": "01/02/2023 13:06:35",
                    "waktu_recovery": "01/02/2023 13:47:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020104046",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 545,
                    "nama_up3": "UP3 SUMEDANG",
                    "id_ulp": 53521,
                    "nama_ulp": "ULP MAJALENGKA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Apriandi Gumilar",
                    "alamat_pelapor": "Jalan Ambiya",
                    "no_telp_pelapor": "6281383583062",
                    "keterangan_pelapor": "Sudah daftar dan bayar dari desember tapi masih belum dilakukan pemasangan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:07:14",
                    "waktu_recovery": "01/02/2023 15:06:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104047",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53742,
                    "nama_ulp": "ULP MUSTIKA JAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANI",
                    "alamat_pelapor": "JL KP RAWA BANTENG GAPURA RT 01/014 NO - KEL CIBUNTU KEC CIBITUNG KAB BEKASI (DEKAT LAPANGAN BOLA)",
                    "no_telp_pelapor": "0895613449991",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 190 KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ITA_HARYANI",
                    "waktu_lapor": "01/02/2023 13:07:27",
                    "waktu_recovery": "01/02/2023 14:26:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104048",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52103,
                    "nama_ulp": "ULP BANTUL",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fadhil Huda",
                    "alamat_pelapor": "DN KERSEN RT.5 RW.18 BANTUL",
                    "no_telp_pelapor": "6285799576076",
                    "keterangan_pelapor": "Minta tlong untuk pangkas pohon tinggi dekat kabel PLN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:07:34",
                    "waktu_recovery": "01/02/2023 17:35:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5523020100499",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ALFIAN",
                    "alamat_pelapor": "JL MALAKA PR GREEN GRASS BLOK B13 KEL KELAPA DUA WETAN KEC CIRACAS KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "08119993099",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN APP, DENGAN ALASAN : POSISI KURANG SESUAI \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.OKTARIANI",
                    "waktu_lapor": "01/02/2023 13:07:40",
                    "waktu_recovery": "01/02/2023 13:44:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104052",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ardy",
                    "alamat_pelapor": "PR SAPTA PESONA BL RE No.1 JT LUHUR",
                    "no_telp_pelapor": "6281285325631",
                    "keterangan_pelapor": "kepada instansi PLN pondok gede,kWh meter saya,mau bayar rekening tapi belum timbul rekening pembayaran bulan Januari nya,setelah di tambah daya.mohon konfirmasi nya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:07:51",
                    "waktu_recovery": "01/02/2023 15:26:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104053",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 540,
                    "nama_up3": "UP3 GARUT",
                    "id_ulp": 53293,
                    "nama_ulp": "ULP LELES",
                    "idpel_nometer": "",
                    "nama_pelapor": "dini Sri andini",
                    "alamat_pelapor": "kp KIARALAWANG",
                    "no_telp_pelapor": "6283169511253",
                    "keterangan_pelapor": "isi token gagal ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:08:03",
                    "waktu_recovery": "01/02/2023 13:31:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104057",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32300,
                    "nama_up3": "UP3 KENDARI",
                    "id_ulp": 32320,
                    "nama_ulp": "ULP WUA WUA",
                    "idpel_nometer": "",
                    "nama_pelapor": "ary",
                    "alamat_pelapor": "JL JL. KS TUBUN No.",
                    "no_telp_pelapor": "6282292292504",
                    "keterangan_pelapor": "tolong di cek kwh saya pemakaian pulsa berlebihan/boros",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:08:41",
                    "waktu_recovery": "01/02/2023 14:35:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020104058",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DONI",
                    "alamat_pelapor": "PR ARCADIA DAAN MOGOT BLOK C8 NO. 6 RT. 2/6 KEL. BATU CEPER KEC BATU CEPER KOTA TANGERANG (DEPAN BAKSO KADE)",
                    "no_telp_pelapor": "08999012846",
                    "keterangan_pelapor": "TGL 30/01/23 PENANGANAN GANGGUAN APP PRABAYAR BLANK OLEH PETUGAS (BP JAHANI / BI ILATI) DENGAN CARA SAMBUNG LANGSUNG. LG NO. 093912. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 14020138435. SESUAI INFO PELANGGAN, SAAT INI YBS SUDAH ADA DI LOKASI DAN MENGINGINKAN DILAKUKAN PENANGANAN SECEPATNYA. YBS TELAH DIHUBUNGI NAMUN BELUM ADA TINDAK LANJUT. PELANGGAN LAPOR KEMBALI, MOHON TINDAK LANJUT. CC.54.D_FEBRIANNA 13.43 01/02.23. YBS MENGHUBUNGI KEMBALI. CC.54.WAHYU_P//13:54",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.BADRIA",
                    "waktu_lapor": "01/02/2023 13:08:47",
                    "waktu_recovery": "01/02/2023 14:05:16",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020104059",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51710,
                    "nama_ulp": "ULP SUMENEP",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aminatus Zuhro",
                    "alamat_pelapor": "DN SEDDUNG BATANG BATANG No.0 RT.4 RW.5 BATANG2",
                    "no_telp_pelapor": "6285204986155",
                    "keterangan_pelapor": "Token listrik tidak bisa dimasukkan bertulis \\\"GAGAL\\",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:08:47",
                    "waktu_recovery": "01/02/2023 14:27:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104061",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "000000000000000006004949",
                    "nama_pelapor": "IBU LULU",
                    "alamat_pelapor": "JL MAWAR 8 KK SUKARAYA INDAH B21 NO 24  RT 7 RW 7 KEL SUKARAYA KEC KARANG BAHAGIA KAB BEKASI",
                    "no_telp_pelapor": "08990217253",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. REK FEBRUARI 23 ST AW = 49158, ST AK = 51877 ST APP TGL 01/02/23 = 51998. REK BELUM DILUNASI. YBS INGIN DILAKUKAN PENGECEKAN PADA APP.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NUR_FADHILAH",
                    "waktu_lapor": "01/02/2023 13:08:58",
                    "waktu_recovery": "01/02/2023 14:40:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Kurang Tagih"
                },
                {
                    "no_laporan": "K5423020104062",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "wahyudi",
                    "alamat_pelapor": "DN PERENGAN BETEK No.0 RT.6 RW.3 KRUCIL",
                    "no_telp_pelapor": "6282126808853",
                    "keterangan_pelapor": "memasukkan token listrik gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:09:09",
                    "waktu_recovery": "01/02/2023 13:20:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104065",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55100,
                    "nama_ulp": "ULP DENPASAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk/ ibu PLN mintak info untuk pemindahan KWH meter no register  5510032024906 yg sdh di bayar per Tgl 26 - 01- 2023 namun smpk sekarang blm ad tindak lanjut¿¿¿",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:09:37",
                    "waktu_recovery": "01/02/2023 13:27:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104066",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53701,
                    "nama_ulp": "ULP TAMBUN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ariq Farhan",
                    "alamat_pelapor": "PR PERMATA REGENCY BLOK D1 No.1 RT.0 RW.0 WANASARI",
                    "no_telp_pelapor": "6289624959444",
                    "keterangan_pelapor": "Selamat pagi, saya ingin melakukan tambah daya, tapi tidak bisa karena ada permohonan lain, mohon untuk dibatalkan permohonan yg ada, karena saya tidak merasa melakukan permohonan, mohon dibantu agar saya bisa regist tambah daya, Tks.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:09:37",
                    "waktu_recovery": "01/02/2023 13:23:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020104067",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51311,
                    "nama_ulp": "ULP DINOYO",
                    "idpel_nometer": "",
                    "nama_pelapor": "Umu Awalia",
                    "alamat_pelapor": "GG MAJEN HARYONO 9 No.318 RT. 6 RW. 0 DINOYO",
                    "no_telp_pelapor": "6283848023158",
                    "keterangan_pelapor": "kenapa pembayaran rekening dari hasil swacam sendiri dan pengecekan langsung jauh berbeda, dan biasanya setelah mengirim swacam sendiri dari pihak PLN sudah tidak scan lagi, tapi bulan kemarin sudah mengirim swacam sendiri tapi pihak PLN datang lagi dan di scan lagi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:09:39",
                    "waktu_recovery": "01/02/2023 14:55:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020104068",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12600,
                    "nama_up3": "UP3 LUBUKPAKAM",
                    "id_ulp": 12613,
                    "nama_ulp": "ULP TANJUNG MORAWA",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUHAMMAD SAZLI",
                    "alamat_pelapor": "DESA SENA DUSUN 6 KEC. BATANG KUIS",
                    "no_telp_pelapor": "6285277051374",
                    "keterangan_pelapor": "Melanjutkan perihal Pasang baru yang belum terealisasikan dengan nomor laporan sebelumnya K5423013109721. Informasi dari petugas, wilayah atau area Pasang baru tersebut bukan wilayah ULP Lubuk Pakam melainkan ULP Tanjung Morawa. Namun, saat pendaftaran via PLN Mobile, system menunjukkan kepada ULP Lubuk Pakam... Mohon bantuannya kepada bapak/ibu utk meneruskan permohonan pasang baru yang belum terpasang ini. Status Di PLN Mobile sudah Nyala, tapi nyatanya belum terpasang dan bukan wilayah ULP nya. Terima Kasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:09:44",
                    "waktu_recovery": "01/02/2023 15:57:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104078",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "rosmalia",
                    "alamat_pelapor": "Jalan Haji Alwi No. 29",
                    "no_telp_pelapor": "6289634950474",
                    "keterangan_pelapor": "isi token listrik gagal/ reject",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:10:19",
                    "waktu_recovery": "01/02/2023 14:28:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100493",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 548,
                    "nama_up3": "UP3 INDRAMAYU",
                    "id_ulp": 53401,
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)",
                    "idpel_nometer": "000000000000000000562082",
                    "nama_pelapor": "BP EKO",
                    "alamat_pelapor": "BLOK TIJOK NO.68 RT/RW 6/2 DS TENAJAR KIDUL KEC.KERTASEMAYA KAB.INDRAMAYU",
                    "no_telp_pelapor": "089526395303",
                    "keterangan_pelapor": "PELANGGAN SEBELUMNYA MELAPORKAN TAGLIS MELONJAK SELAMA 1 TAHUN LEBIH DGN NO AGENDA PENGADUAN 534010562301274060 DAN DISARANKAN PETUGAS UNTUK PERGANTIAN APP METER KARENA KWH METER TUA DAN SAMPAI SAAT INI BELUM ADA TIDAKLANJUT. MOHON DIBANTU DAN KONFIRMASI PELANGGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.MARISA",
                    "waktu_lapor": "01/02/2023 13:10:38",
                    "waktu_recovery": "01/02/2023 17:15:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020104083",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 233,
                    "nama_up3": "UP3 BERAU",
                    "id_ulp": 23300,
                    "nama_ulp": "ULP TANJUNG REDEB",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nuralim Rusten",
                    "alamat_pelapor": "Jl. Rajawali No.48",
                    "no_telp_pelapor": "6285299965038",
                    "keterangan_pelapor": "lampu dalam Rumah sering Redup2 2 tetangga lain nya ikut merasakan .lampu dirmhnya redup2 jga .mungkin penyebab nya Kabel SR nya 1 penyulang ..mungkin ada gangguan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:11:12",
                    "waktu_recovery": "01/02/2023 13:28:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104087",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aminuddin Maddatuang",
                    "alamat_pelapor": "Perumahan Griya Permata Zahrani Blok A1",
                    "no_telp_pelapor": "6285298748801",
                    "keterangan_pelapor": "Sudah LUNAS sejak oktober 2022 belum ada pemasangan sambungan kabel dan kwh. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:11:45",
                    "waktu_recovery": "01/02/2023 14:11:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104094",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Faozi",
                    "alamat_pelapor": "PR MAGNOLIA RESIDENC BLK ID No.10",
                    "no_telp_pelapor": "6285216947947",
                    "keterangan_pelapor": "Kwh kaga bisa di masukan token,keadaan mati ,dah ngajuin tambah daya  dah 4 hari PLN up3 Serpong kaga ada yg datang2",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:12:09",
                    "waktu_recovery": "01/02/2023 15:36:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020104097",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "arisbapilu@gmail.com",
                    "alamat_pelapor": "KP RAWA PANJANG NO 49 RT-3 / RW-3 KEC RAWALUMBU KEL SEPANJANG JAYA ACUAN : RUMAH RT YUDI/YARIS ",
                    "no_telp_pelapor": "081285611355",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR TAHUN 2012 PELANGGAN SUDAH PENGAJUAN PEMASANGAN TIANG DAN SEKITAR TAHUN 2014 PETUGAS SURVEY DAN PENGECEKAN KE LOKASI NAMUN SESUAI INFO PELANGGAN SUDAH BEBERAPA KALI MENGAJUKAN TERKAIT PENAMBAHAN TIANG DI AREA TERSEBUT KARENA SUDAH SERING MENGALAMI GANGGUAN DI AREA TERSEBUT SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA REALISASI DARI PIHAK ULP BANTARGEBANG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KARTIKA.SM",
                    "waktu_lapor": "01/02/2023 13:12:37",
                    "waktu_recovery": "01/02/2023 16:39:16",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020104099",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17172,
                    "nama_up3": "UP3 METRO",
                    "id_ulp": 17200,
                    "nama_ulp": "ULP METRO",
                    "idpel_nometer": "",
                    "nama_pelapor": "Budi",
                    "alamat_pelapor": "JL JL KH AGUS SALIM No.0",
                    "no_telp_pelapor": "6285219419437",
                    "keterangan_pelapor": "ingin tambah daya ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:12:32",
                    "waktu_recovery": "01/02/2023 14:39:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020104102",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhammad arif",
                    "alamat_pelapor": "JL IR SUTAMI DKT SD BULUROKENG No.39 RT.0 RW.0 BULUROKENG",
                    "no_telp_pelapor": "6285395584718",
                    "keterangan_pelapor": "Token tidak bisa terinput/ gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:12:54",
                    "waktu_recovery": "01/02/2023 16:01:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104105",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51312,
                    "nama_ulp": "ULP BLIMBING",
                    "idpel_nometer": "",
                    "nama_pelapor": "nanang wahyudi",
                    "alamat_pelapor": "DK MENDIT MANGLIAWAN No. RT. 16 RW. 4 PAKIS",
                    "no_telp_pelapor": "6287855531719",
                    "keterangan_pelapor": "mintak perubahan sistem kota ke kabupaten denga no NIK 3271046703650003",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:13:20",
                    "waktu_recovery": "01/02/2023 14:21:53",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Ubah No Telp/NIK/NPWP "
                },
                {
                    "no_laporan": "K5423020104107",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32700,
                    "nama_up3": "UP3 BULUKUMBA",
                    "id_ulp": 32750,
                    "nama_ulp": "ULP SELAYAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AMAR",
                    "alamat_pelapor": "JL DR SYAM RATULANGI KK PERUMAH GURU NO- RT-- / RW--KEL BENTENG SELATAN KEC BENTENG KAB KEPULAUAN SELAYAR SULAWESI SELATAN ACUAN TOKO BJS ",
                    "no_telp_pelapor": "085298087780",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . TGL 28 JANUARI 2023 DATANG PETUGAS TERKAIT GANGGUAN VOLTAGE DROP.DISARANKAN OLEH PETUGAS UNTUK DATANG KE AREA UNTUK PENGAJUAN PENAMBAHAN TIANG DIKARENAKAN JARAK PERSIL KE TIANG 60 METER. TGL 30 JANUARI 2023 SUDAH DATANG KE AREA DAN DI JANJIKAN  UNTUK PENGECEKAN NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DARI AREA  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IQFAL",
                    "waktu_lapor": "01/02/2023 13:13:42",
                    "waktu_recovery": "01/02/2023 14:05:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020104108",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "A'an nugroho",
                    "alamat_pelapor": "0 DR SUTOMO 2A/ No.013 RT. 3 RW. 1 NGIPIK",
                    "no_telp_pelapor": "6281326859929",
                    "keterangan_pelapor": "nomer token nya tidak masuk. ada tulisan GAGAL",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:13:36",
                    "waktu_recovery": "01/02/2023 13:38:05",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104112",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KHASYFUL ANWAR",
                    "alamat_pelapor": "JL. H TIBIN NO. 13 KP SETU RT-4 RW-2 KEL. BINTARA JAYA KEC. BEKASI BARAT KOTA BEKASI JAW BARAT (BELAKANG SD BINTARA JAYA 2).",
                    "no_telp_pelapor": "08999787513",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 86002024619 DAN SISA 29.2 KWH. NO TOKEN 0706 2283 6220 4217 2990",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_lapor": "01/02/2023 13:13:50",
                    "waktu_recovery": "01/02/2023 15:56:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104114",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "JL H. HUPNI No.007 RT.6 RW.3 DANGDANG,",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:13:58",
                    "waktu_recovery": "01/02/2023 13:19:22",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104116",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1405,
                    "nama_up3": "UP3 MUARO BUNGO",
                    "id_ulp": 14400,
                    "nama_ulp": "ULP MUARA BUNGO",
                    "idpel_nometer": "",
                    "nama_pelapor": "izani",
                    "alamat_pelapor": "DS TANJUNG GEDANG TJ GEDANG",
                    "no_telp_pelapor": "6285369311667",
                    "keterangan_pelapor": "hendak mengganti amper lama 1300 menjadi amper token 900va",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:14:15",
                    "waktu_recovery": "01/02/2023 15:58:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Program Konversi Kompor Induksi",
                    "nama_subissuetype": "Kompor Rusak / Mati"
                },
                {
                    "no_laporan": "K5423020104117",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE PALMYRA No.21 GD SERPONG",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:14:16",
                    "waktu_recovery": "01/02/2023 13:19:28",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104118",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUNUNG ",
                    "alamat_pelapor": "JL MASJID KP RAWABACANG RT 7/12 KEL JATI RAHAYU KEC PONDOK MELATI KOTA BEKASI ",
                    "no_telp_pelapor": "02184986001",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 83 KWH. NO TOKEN : 3914 4763 6638 0785 1385 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "01/02/2023 13:14:22",
                    "waktu_recovery": "01/02/2023 14:07:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5123020100838",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51312,
                    "nama_ulp": "ULP BLIMBING",
                    "idpel_nometer": "86083028",
                    "nama_pelapor": "IBU MISEL / CRM BLANK ",
                    "alamat_pelapor": "JL CILIWUNG NO. 23A RT-  1 / RW- 1 ",
                    "no_telp_pelapor": "0341496144",
                    "keterangan_pelapor": "PELANGGAN MENYAMPAIKAN KELUHAN SALAH CATAT 2 IDPEL 513120021495,  513120019532 , UNTUK TAGIHAN BLN.02/2023 , PELANGGAN SUDAH LEPOR STAND PLN MOBILE , FOTO SWACAM TERLIHAT DENGAN JELAS ( 513120021495 , TGL 24/01/2023 = 26659 DAN IDPEL 513120019532 , TGL 24/01/2023 = 42394 ) , KETIKA TERBIT TAGIHAN ANGKA STAND APP TIDAK SESUAI DENGAN LAPORAN PELANGGAN DI PLN MOBILE , PELANGGAN INGIN SEGERA DIHUBUNGI KEMBALI MELALUI  085604421389 UNTUK PENJELASAN LEBIH LANJUT SERTA PENYELESAIAN ,TERIMA KASIH.\\n\\n\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.PUSPITASARI",
                    "waktu_lapor": "01/02/2023 13:14:31",
                    "waktu_recovery": "01/02/2023 14:21:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K5423020104120",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51302,
                    "nama_ulp": "ULP BULULAWANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dodik Yanuar",
                    "alamat_pelapor": "JL SUROPATI RT 23 RW 04 No.",
                    "no_telp_pelapor": "6285933033331",
                    "keterangan_pelapor": "mau menanyakan kapan teknisi melakukan perubahan daya di rumah kami dari 900 w mnjadi 1300,n kami sudah mendaftar n melakukan pembayaran..terima kasih perhatiannya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:14:25",
                    "waktu_recovery": "01/02/2023 13:35:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020104121",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "PR CLUSTER GREEN ORCHID RESIDENCE BLOK A No.01 CIATER",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:14:34",
                    "waktu_recovery": "01/02/2023 13:19:36",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104124",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 548,
                    "nama_up3": "UP3 INDRAMAYU",
                    "id_ulp": 53401,
                    "nama_ulp": "ULP JATIBARANG (DISJABAR)",
                    "idpel_nometer": "",
                    "nama_pelapor": "saeful hasan",
                    "alamat_pelapor": "Jl. Alternatif Salwan - Segeran No.26",
                    "no_telp_pelapor": "6281217884925",
                    "keterangan_pelapor": "Toko Alfamart Segeran. MCB kwh masih di by pass. mohon untuk segera di ganti. takut terjadi konsleting.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:14:43",
                    "waktu_recovery": "01/02/2023 17:15:01",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K1423020100325",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MUHAMAD SAHRIAL",
                    "alamat_pelapor": "PERUM BUKIT SEJAHTERA JL. CENDANA 6 BLOK DA NO 12 RT 75 RW 22 KEL BUKIT LAMA KEC ILIR BARAT 1, KOTA PALEMBANG, SUMATERA SELATAN.",
                    "no_telp_pelapor": "08127818681",
                    "keterangan_pelapor": "KELUHAN BERULANG : K1423013100638, TGL 31/01/23 TUNGGAKAN REK JANUARI 23 BERIKUT BK, TELAH DILUNASI VIA BCA. PTL MINTA SEGERA DISAMBUNG / PELANGGAN MENELPON KEMBALI (CC.14.ANDI), PELANGGAN MENGHUBUNGI KEMBALI DAN MEMINTA SEGEL SEGERA DIBUKA (CC.14.DESKA)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.14.TITIN",
                    "waktu_lapor": "01/02/2023 13:14:54",
                    "waktu_recovery": "01/02/2023 15:59:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020104127",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "A. RIZQI KURNIADI",
                    "alamat_pelapor": "JL KP WATES RT3/3 PAKULONAN SRP",
                    "no_telp_pelapor": "628566200170906",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:14:52",
                    "waktu_recovery": "01/02/2023 13:19:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100499",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "32001163354",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "PR GRAND KAHURIPAN 3 JL. BROMO X BLOK BL  NO.12B RT-03 / RW-08 KEL. KLAPA NUNGGAL KEC. KLAPA NUNGGAL KAB. BOGOR",
                    "no_telp_pelapor": "6285716608459",
                    "keterangan_pelapor": "TOKEN GAGAL DIMASUKKAN,  SETELAH UPDATE VKRN 43 NAMUN BELUM ADA PETUGAS DATANG. SISA KWH 32.10 TERKAIT NO LAPOR : K5223020100351",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NOVITA",
                    "waktu_lapor": "01/02/2023 13:15:22",
                    "waktu_recovery": "01/02/2023 14:29:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104145",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52004,
                    "nama_ulp": "ULP PATI",
                    "idpel_nometer": "0019892230006",
                    "nama_pelapor": "IBU STELLA",
                    "alamat_pelapor": "DS PURI RT 1 RW 3 KEC PATI KAB PATI ",
                    "no_telp_pelapor": "085325209066",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBUARI 2023. ST AW 32308, ST AK 32669, ST BERDASARKAN ANGKA ACMT FEBUARI 2023 = 32669. REK (BELUM DILUNASI). PERSIL DIHUNI, TIDAK BERPAGAR, APP MUDAH DIJANGKAU, TIDAK MENGETAHUI PETUGAS RUTIN DATANG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KURNIAWAN.LC",
                    "waktu_lapor": "01/02/2023 13:17:24",
                    "waktu_recovery": "01/02/2023 13:24:46",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K1223020100195",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12001,
                    "nama_ulp": "ULP MEDAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SIMON",
                    "alamat_pelapor": "JL BANJARMASIN NO. RT- / RW- KEL MESJID KEC MEDAN KOTA, KOTA MEDAN SUMUT",
                    "no_telp_pelapor": "085270760150",
                    "keterangan_pelapor": "MOHON PERIKSA APP ANGKA COUNTER TIDAK BERGERAK DIKETAHUI SEJAK TGL 31/1/2023 (STAND APP TGL 1/2/2023 :  3528)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.DIRA",
                    "waktu_lapor": "01/02/2023 13:17:43",
                    "waktu_recovery": "01/02/2023 13:37:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104152",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MAIMUN",
                    "alamat_pelapor": "PR RUKO SIMPRUG PLAZA B2 No.21 RT.0 RW.0 CKR BARU",
                    "no_telp_pelapor": "6281383838363",
                    "keterangan_pelapor": "minta dicek voltase, kami ukur voltase selalu rendah",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:18:14",
                    "waktu_recovery": "01/02/2023 15:12:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104154",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53711,
                    "nama_ulp": "ULP BEKASI KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sri andayani",
                    "alamat_pelapor": "JL BAHAGIA 2 E No.32 RT.000 RW.00 MARGAHAYU",
                    "no_telp_pelapor": "6289667830401",
                    "keterangan_pelapor": "Kwh error ga bisa ngisi pulsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:18:19",
                    "waktu_recovery": "01/02/2023 14:41:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104158",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52301,
                    "nama_ulp": "ULP SEMARANG TENGAH",
                    "idpel_nometer": "1655004",
                    "nama_pelapor": "BP THEO ",
                    "alamat_pelapor": "JL MENOREH RAYA NO 13 RT 1/1 KEL SAMPANGAN KEC GAJAH MUNGKUR KOTA SEMARANG JATENG // SETEMPAT RUKO  (PROSES PEMBANGUNAN RUKO ERAPHONE) ",
                    "no_telp_pelapor": "082299881010",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103435, MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 20/01/23   PEMBAYARAN PROSES PD (R1T / 1300 VA - R3/ 13200 VA ) DENGAN NO AGENDA  523019922301184615 DAN NO REG 5230155052743. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_lapor": "01/02/2023 13:18:59",
                    "waktu_recovery": "01/02/2023 13:22:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020104161",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "133370",
                    "nama_pelapor": "BP RIZKI",
                    "alamat_pelapor": "JL BINTARO JAYA SEKTOR 9 BLOK G NO 15 RT.-/- KEL PONDOK PUCUNG KEC PONDOK AREN. TANGSEL (DEKAT MCDONAL SEKTOR 9)",
                    "no_telp_pelapor": "02127624087",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN KETERANGAN GAGAL SETELAH UPDATE VKRN 43 (PTL MENYALA) SISA KWH TIDAK MENGETAHUI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WAIS",
                    "waktu_lapor": "01/02/2023 13:19:40",
                    "waktu_recovery": "01/02/2023 13:44:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K3223020100233",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MAWARDA",
                    "alamat_pelapor": "JL MANGGA NO. 126 RT-3 / RW-19, KEL JATI MAKMUR, KEC PONDOK GEDE, KOTA BEKASI, ACUAN : DEKAT PASGIRO PT POS",
                    "no_telp_pelapor": "087742134636",
                    "keterangan_pelapor": "APP TERTERA GAGAL, TIDAK BISA PENGINPUTAN TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA), SISA 2.000 KWH, NO TOKEN SESUAI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.JUSWANTO",
                    "waktu_lapor": "01/02/2023 13:20:41",
                    "waktu_recovery": "01/02/2023 14:07:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104169",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HENDRI ",
                    "alamat_pelapor": "JL RY JT KRAMAT RT1/1 NO 188 KEL JATIMEKAR KEC JATIASIH KOTA BEKASI ACUAN : SETEMPAT TOKO MATRIAL CIPTA KARYA ",
                    "no_telp_pelapor": "08119332006",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 21/01/23 REK BULAN JANUARI 23 TELAH DI LUNASI BERIKUT BK MELALUI BANK BNI , NAMUN BUZZER ALARM MASIH TERUS BERBUNYI (PTL TIDAK PADAM) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PUTRI_NURUL",
                    "waktu_lapor": "01/02/2023 13:20:39",
                    "waktu_recovery": "01/02/2023 14:07:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K5423020104180",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "atmawi",
                    "alamat_pelapor": "KP KEDAUNG BARAT RT.2 RW.1 KEDAUNG",
                    "no_telp_pelapor": "6282337203373",
                    "keterangan_pelapor": "permohonan perubahan tarif ke bisnis, sudah di survey tp belum berubah tarif.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:21:39",
                    "waktu_recovery": "01/02/2023 14:59:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5323020100507",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51181,
                    "nama_ulp": "ULP KRIAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK ARDIANTO ",
                    "alamat_pelapor": "LOKASI MASJID DARUSSALAM JL  DN MBARENG DS SIDOREJO NO - RT-7 / RW-2 KEC KRIAN KAB SIDOARJO ",
                    "no_telp_pelapor": "6285745797991",
                    "keterangan_pelapor": "MOHON BANTU GESER APP KARENA DI SETEMPAT SEDANG ADA PROSES PEMBANGUNAN/ RENOVASI. PELANGGAN MENGAKU SEBAGAI YANG DIKUASAKAN. MOHON BANTU KONFIRMASI PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NURMALASARI",
                    "waktu_lapor": "01/02/2023 13:22:01",
                    "waktu_recovery": "01/02/2023 13:42:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104184",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "173129",
                    "nama_pelapor": "IBU VITARA ",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR NO 50 RT-7 / RW-11 KEL JATI RAHAYU KEC PONDOK MELATI PONDOK GEDE SEBELAH KOSAN PUTRI IBU JABAR ",
                    "no_telp_pelapor": "02157973083",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 PTL TIDAK PADAM 00737733661038306263",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_lapor": "01/02/2023 13:22:05",
                    "waktu_recovery": "01/02/2023 14:07:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104188",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "091065287",
                    "nama_pelapor": "IBU NOVIRA WATI",
                    "alamat_pelapor": "KP TUKANGAN - 0 RT-0 / RW-0",
                    "no_telp_pelapor": "081215541887",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI VIA BANK MANDIRI. MOHON AGAR PTL SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_lapor": "01/02/2023 13:22:33",
                    "waktu_recovery": "01/02/2023 15:00:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020104189",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1402,
                    "nama_up3": "UP3 LAHAT",
                    "id_ulp": 14720,
                    "nama_ulp": "ULP PAGAR ALAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "Nico Yudical firdaus",
                    "alamat_pelapor": "DS TALANG TINGGI No.",
                    "no_telp_pelapor": "6282373251375",
                    "keterangan_pelapor": "token listrik selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:22:37",
                    "waktu_recovery": "01/02/2023 14:59:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104190",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52301,
                    "nama_ulp": "ULP SEMARANG TENGAH",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma Dwi Mulyaningsih",
                    "alamat_pelapor": "Jl. Krakatau IV No.22",
                    "no_telp_pelapor": "6282138283387",
                    "keterangan_pelapor": "Selamat siang Bpk/Ibu\\nMenanyakan untuk pembayaran kompensasi UJL Jatuh Tempo itu apa ya?\\nManfaat untuk kita apa?\\n\\nMohon penjelasannya\\n\\nterima kasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:22:38",
                    "waktu_recovery": "01/02/2023 13:59:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104191",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "0",
                    "nama_pelapor": "NIKEN AYUNINGTYAS",
                    "alamat_pelapor": "JALAN MAWAR MERAH I GANG 8 NO. 224, KELURAHAN MALAKA JAYA, KECAMATAN DUREN SAWIT, KOTA JAKARTA TIMUR ",
                    "no_telp_pelapor": "0819682683",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL TIDAK PADAM DENGAN SISA KWH 200 KWH.  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FARIDA.A.SM",
                    "waktu_lapor": "01/02/2023 13:22:50",
                    "waktu_recovery": "01/02/2023 15:25:13",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104192",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL RAYA GEDONG PANJANG No.0 RT.2 RW.10 PEKOJAN",
                    "no_telp_pelapor": "6281314838556",
                    "keterangan_pelapor": "Token Gagal Reload",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:22:53",
                    "waktu_recovery": "01/02/2023 14:16:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104198",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 20,
                    "nama_up3": "UP3 KRAMAT JATI",
                    "id_ulp": 54710,
                    "nama_ulp": "UP3 KRAMAT JATI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam prayudi",
                    "alamat_pelapor": "JL BLOK A RT 01/012 C No.0 RT.0",
                    "no_telp_pelapor": "6281214496121",
                    "keterangan_pelapor": "SELAMAT SIANG Pak PLN . kami mengajukan listrik migrasi pulsa . di rumah kosong . tetapi listrik nya blm di setting temper dan stroom blm masuk . kami mohon pihak PLN dgn pelanggan u PERTEMUAN Ke LOKASI SETEMPAT agar listrik dpt menyalah. hubungi kami ke 081214496121 PAK FURQON .... klo hr KAMIS saya siap .",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:23:47",
                    "waktu_recovery": "01/02/2023 21:04:43",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104200",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 412,
                    "nama_up3": "UP3 TERNATE",
                    "id_ulp": 41230,
                    "nama_ulp": "ULP BACAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ZULFAN ",
                    "alamat_pelapor": "JL PELABUHAN BABANG DESA BABANG KEC BABANG KAB HALMAHERA SELATAN (SETEMPAT TOKO AMPAT)",
                    "no_telp_pelapor": "082395040413",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 12.7 KWH. NO TOKEN : 4740 3007 8190 1530 6251",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "01/02/2023 13:24:26",
                    "waktu_recovery": "01/02/2023 16:50:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104205",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "JL PR REGENSI MELATI M BLK F-7-35",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:25:32",
                    "waktu_recovery": "01/02/2023 13:31:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104207",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "KK CLUSTER ROYAL BLOSSOM K17 No.11 BSD",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:25:51",
                    "waktu_recovery": "01/02/2023 13:32:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104210",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. SUBUR",
                    "alamat_pelapor": "JL PR GRY SERPONG ASRI BLK A-1-10",
                    "no_telp_pelapor": "628566200150384",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:26:08",
                    "waktu_recovery": "01/02/2023 13:32:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104211",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31220,
                    "nama_ulp": "ULP KAMONJI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SARAH",
                    "alamat_pelapor": "BAMBU RT 04 RW04 KELURAHAN BOYAOGE PALU BARAT ",
                    "no_telp_pelapor": "081235959404",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43, NO TOKEN: 0099 3980 8534 9631 0993, SISA 21.99 KWH (B1T / 900)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:26:12",
                    "waktu_recovery": "01/02/2023 14:14:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104213",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETTY",
                    "alamat_pelapor": "RUKAN GRAND ARIES NIAGA BL E1 NO 2 U JL TAMAN ARIES RAYA KEL. MERUYA UTARA KEC. KEMBANGAN JAKBAR",
                    "no_telp_pelapor": "02129319438",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 09/01/23 PELANGGAN MELAKUKAN PEMBELIAN TOKEN SEBESAR RP 1.000.000 DENGAN NO TOKEN 2026 7340 1762 8247 1043 NAMUN BARU AKAN DIINPUT HARI INI. DATA PADA P2APST TGL 12/01/23 UPDATE VKRN 43. MOHON AGAR NO TOKEN TSB DAPAT DIKONVERSIKAN. SISA 80 KWH CC.54.THENU PUKUL 15:36 WIB",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANINGSIH",
                    "waktu_lapor": "01/02/2023 13:26:33",
                    "waktu_recovery": "01/02/2023 16:24:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020104216",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "385879",
                    "nama_pelapor": "BP. SAM",
                    "alamat_pelapor": "JL DANAU SINGKARAK 1 BLOK B16 RT 004/RW 07 JATIBENING BARU PONDOK GEDE BEKASI ACUAN LOKASI KOMPLEK MARNA PUTRA",
                    "no_telp_pelapor": "085888035322",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK BULAN JANUARI 2023 TELAH DILUNASI MELALUI BANK MANDIRI, PTL MINTA DISAMBUNG KEMBALI MALAM INI KARENA BAYI PELANGGAN MENANGIS TERUS.==>SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI UNIT PLN SETEMPAT. CC.52.ANGGA.LC TGL. 31/01/2023 JAM 23.18 WIB DENGAN ID TIKET K5223013102510. PELANGGAN MENGHUBUNGI KEMBALI. CC.52.REKA.LC MEMINTA UNTUK DILAKUKAN PENYAMBUNGAN SEGERA. \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ERNIZA.LC",
                    "waktu_lapor": "01/02/2023 13:26:56",
                    "waktu_recovery": "01/02/2023 14:58:30",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020104220",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52006,
                    "nama_ulp": "ULP REMBANG",
                    "idpel_nometer": "00873612905",
                    "nama_pelapor": "BP SUBEKTI",
                    "alamat_pelapor": "JL. RAYA SALE KRINJO DS KRINJO SALE KEL. KASEM KEC. REMBANG  KAB. REMBANG  JATENG ACUAN LOKASI DEKAT GAPURA PERBATASAN JAWA TENGAH DAN JAWA TIMUR // PINGGIR KALI ",
                    "no_telp_pelapor": "081319053005",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING NOVEMBER 2021 STAND AKHIR:18596 (DATA PADA ACMT:18596 ). STAND APP TGL 16/01/2023  : 18529  RUMAH DIHUNI DAN BERPAGAR. APP MUDAH DIJANGKAU OLEH PETUGAS. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN .PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.D_ISLAMIYAH",
                    "waktu_lapor": "01/02/2023 13:27:25",
                    "waktu_recovery": "01/02/2023 13:48:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Koreksi Rekening"
                },
                {
                    "no_laporan": "K5423020104228",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROMLAH",
                    "alamat_pelapor": "KP BARU No. RT.2 RW.1 JURUMUDI",
                    "no_telp_pelapor": "62895626287",
                    "keterangan_pelapor": "Metran nya selalu menampilkan tulisan PERIKSA dan membuat gagal pengisian pocer, dua pocer sudah saya coba inpo tetangga harus lapor pln..\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:28:32",
                    "waktu_recovery": "01/02/2023 13:32:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100513",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53563,
                    "nama_ulp": "ULP BANDUNG TIMUR",
                    "idpel_nometer": "11000166",
                    "nama_pelapor": "BP BUDI ",
                    "alamat_pelapor": "KP PARAKAN SAAT  JL H AMUNG SUTARYA NO 41 RT 01/06 KEL CISARANTEN ENDAH KEC ARCAMANIK ",
                    "no_telp_pelapor": "08563323062",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN MCB KWH METER HILANG SEJAK PAGI DAN SUDAH MENDAPAT SURAT KEHILANGAN KEPOLISIAN. MOHON KONFIRMASI PELANGGAN.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NOVITA",
                    "waktu_lapor": "01/02/2023 13:28:58",
                    "waktu_recovery": "01/02/2023 13:31:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104231",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIQ FARHAN",
                    "alamat_pelapor": "PR GRAND SUTRA BL K5 NO 3 RT 13/10 KEL GELAM JAYA KEC PS KEMIS TGR",
                    "no_telp_pelapor": "02150830000",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI PROSES PS NON PELANGGAN  ( L/13200 VA ) DENGAN NO REG  5666029003230  SELAMA 7 HARI DARI  TGL 02/02/23  SAMPAI 8/2/23  PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.TATI",
                    "waktu_lapor": "01/02/2023 13:29:03",
                    "waktu_recovery": "01/02/2023 14:44:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K5423020104232",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "HANAFI.M",
                    "alamat_pelapor": "JL PREPEDAN No. RT.3 RW.9 KAMAL",
                    "no_telp_pelapor": "6289562628704",
                    "keterangan_pelapor": "Apa ga bisa disambung hari ini aja pak, soalnya kami butuh watt nambah mesin ac baru ga kepake anak2 kepanasan..\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:29:14",
                    "waktu_recovery": "01/02/2023 13:32:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5523020100518",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAEFUL BAHRI",
                    "alamat_pelapor": "JL TAMBUN SELATAN NO 15 RT 1 RW 8 KEL CAKUNG TIMUR KEC CAKUNG KOTA JAKARTA TIMUR / DEKAT LAUNDRY FIRDAUS ",
                    "no_telp_pelapor": "08170060306",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 522 NO TOKEN  3050 2468 3653 2450 5167",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.YENI",
                    "waktu_lapor": "01/02/2023 13:29:54",
                    "waktu_recovery": "01/02/2023 15:26:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104237",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "TUKIMIN",
                    "alamat_pelapor": "KP BARU No. RT.3 RW.1 JURUMUDI",
                    "no_telp_pelapor": "6289562628705",
                    "keterangan_pelapor": "Gagal dan Reject..\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:29:58",
                    "waktu_recovery": "01/02/2023 13:32:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5123020100869",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13103,
                    "nama_ulp": "ULP INDARUNG",
                    "idpel_nometer": "86041349266",
                    "nama_pelapor": "IBU DIAH ",
                    "alamat_pelapor": "PR GRIYA EMYA PERMAI  BLOK C NO 9 RT 1 RW 10 JL PARAK PEGAMBIRAN KEL AMPALU NAN DUA PULUH KEC LUBUK BEGALUNG KOTA PADANG/DEKAT MASJID PERUMAHAN",
                    "no_telp_pelapor": "082199642924",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PINDAH APP DIKARENAKAN ADA PEMASANGAN TERALIS BESI, NO IDPEL 131035568454 NIK 1371064208650004 AN. SAFNI \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.WINDYA",
                    "waktu_lapor": "01/02/2023 13:30:11",
                    "waktu_recovery": "01/02/2023 15:39:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020104239",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 232,
                    "nama_up3": "UP3 BALIKPAPAN",
                    "id_ulp": 23211,
                    "nama_ulp": "ULP SAMBOJA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hesti Kartika",
                    "alamat_pelapor": "XX KUALA SAMBOJA No.0 RT. RW.",
                    "no_telp_pelapor": "6285391111291",
                    "keterangan_pelapor": "mau mindahin meteran karna rumah renovasi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:30:09",
                    "waktu_recovery": "01/02/2023 14:24:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104241",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": " JL PAUS RAYA  KOMP TNI AL BLOK E NO 75 RT-006 / RW-013 KEL JATI KRAMAT KEC JATI ASIH KOTA BEKASI / DEKAT BALAI PENGOBATAN TNI AL",
                    "no_telp_pelapor": "0218470209",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. TGL 25/01/2022 ADA PROSES PERGANTIAN APP KARENA TERBAKARA SESUAI INFO PELANGGAN PADA APP LAMA NO METER 14450651360 SISA 39.98 KWH (DAN MASIH ADA TOKEN YANG BELUM DI INPUT 50960740134160115400 42.60 KWH PERGANTIA KWH PERTAMA) MOHON AGAR DI LAKUKAN KONVERSI KE DAYA BARU NO METER 14450651360\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AGUSTINUS",
                    "waktu_lapor": "01/02/2023 13:30:23",
                    "waktu_recovery": "01/02/2023 14:06:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020104242",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sun Tari",
                    "alamat_pelapor": "JL ANCOL SELATAN No. RT.14 RW.1 SUNTER AGU",
                    "no_telp_pelapor": "6281283625031",
                    "keterangan_pelapor": "tidak bisa mengisi token listrik gagal terus sudah di coba berkali kali",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:30:15",
                    "waktu_recovery": "01/02/2023 14:16:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104243",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANWAR",
                    "alamat_pelapor": "KP PABUARAN NO 6 RT-4 / RW-1 KEL MANIS JAYA KEC JATIUWUNG . KOTA TANGERANG. ACUAN: DEKAT MUSHOLLAH ATTAUFIK. ",
                    "no_telp_pelapor": "081113509934",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN  SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA= 18,13 KWH .NO TOKEN = 28866771735468479748",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EVI_KURNIASIH",
                    "waktu_lapor": "01/02/2023 13:30:24",
                    "waktu_recovery": "01/02/2023 13:58:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104247",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53563,
                    "nama_ulp": "ULP BANDUNG TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP JAFAR",
                    "alamat_pelapor": "PR BUMI KAYANA BLOK B12 RT 02 RW 03 KEL CIKADUT KEC CIMENYAN KODE POS 40191",
                    "no_telp_pelapor": "085885734744",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES BALIK NAMA DARI SRI HASTUTI MENJADI MUHAMMAD JA'FAR SODIQ. DENGAN NO. KTP PEMILIK 3201262001950007 AN. MUHAMMAD JAFAR SODIQ. PEMOHON MENGAKU SEBAGAI PEMILIK",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NADA.LC",
                    "waktu_lapor": "01/02/2023 13:31:21",
                    "waktu_recovery": "01/02/2023 13:32:41",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Ubah Nama"
                },
                {
                    "no_laporan": "K5423020104248",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32111,
                    "nama_ulp": "ULP PANAKKUKANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PARRANG",
                    "alamat_pelapor": "BTN MINASA UPA BLOK M9 NO. 13 KEL MINASA UPA KEC RAPPOCINI KOTA MAKASSAR. ACUAN: DEKAT DENGANPINTU KOMPLEKS ANGGREK.",
                    "no_telp_pelapor": "085232056636",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN GESER JTR DIKARENAKAN KABEL TERSEBUT TERLALU DEKAT DENGAN BANGUNAN DENGAN NO. KTP PENANGGUNG JAWAB 7318054807890004 AN. STEPHIE SABATINI SUMBUNG DAN NO. KTP DIBERI KUASA 6404053107840004 AN. PARRANG PURNAMA. PEMOHON MENGAKU SEBAGAI DIBERI KUASA. LU/ CC.54.IFUL123.LC TGL 1/2/2023 / 14:08",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHMADI.LC",
                    "waktu_lapor": "01/02/2023 13:31:22",
                    "waktu_recovery": "01/02/2023 17:21:10",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020104251",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam prayudi",
                    "alamat_pelapor": "JL GD KIRANA BRT III No.0 RT.0",
                    "no_telp_pelapor": "6289618389346",
                    "keterangan_pelapor": "SELAMAT SIANG PLN . Kami pelanggan pln mengajukan prabayar u menghindari TUNGGAKAN LISTRIK .kami mohon segera di pasang dan diselesaikan  hanya ganti mesin listrik nya aja .sebelum datang tlp dulu ya ...",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:32:01",
                    "waktu_recovery": "01/02/2023 14:56:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020104252",
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 111,
                    "nama_up3": "UP3 BANDA ACEH",
                    "id_ulp": 11110,
                    "nama_ulp": "ULP KOTA MERDUATI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukhlis",
                    "alamat_pelapor": "DS MIBO KC.MERAXA RT.0 RW.0",
                    "no_telp_pelapor": "6285277477327",
                    "keterangan_pelapor": "Tagihan bulan Desember 2022",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:32:12",
                    "waktu_recovery": "01/02/2023 13:44:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020104253",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE RADFORD No.10 GD SERPONG",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:32:17",
                    "waktu_recovery": "01/02/2023 13:36:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104254",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 153,
                    "nama_up3": "UP3 SIDOARJO",
                    "id_ulp": 51181,
                    "nama_ulp": "ULP KRIAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "anisa elvia",
                    "alamat_pelapor": "dusun sidogolong RT 13 rw 06,desa watugolong",
                    "no_telp_pelapor": "6282243001889",
                    "keterangan_pelapor": "kenapa tagihan saya bisa banyak lagi ya? ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:32:22",
                    "waktu_recovery": "01/02/2023 14:32:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104255",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ELVISTA No.11 GD SERPONG",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:32:41",
                    "waktu_recovery": "01/02/2023 13:37:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5223020100982",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIVI",
                    "alamat_pelapor": "PR PURI KEMANG CLUSTER NO C22 BLOK- DIJEMBATAN 14 RAWALUMBU KEL BOJONG RAWALUMBU KEC RAWALUMBU KOTA BEKASI // DEKAT TAMAN ",
                    "no_telp_pelapor": "6287875756006",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN PULSA TOKEN . VKRN 43 . SISA KWH 1665 KWH NO TOKEN: 61801300522835022473",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ALIF",
                    "waktu_lapor": "01/02/2023 13:32:55",
                    "waktu_recovery": "01/02/2023 15:30:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104256",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "YURI SUKIRMAN JUSUF",
                    "alamat_pelapor": "JL KEBAYORAN REGENCY A-4-35",
                    "no_telp_pelapor": "628566200170309",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:33:02",
                    "waktu_recovery": "01/02/2023 13:37:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100516",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53563,
                    "nama_ulp": "ULP BANDUNG TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MITA",
                    "alamat_pelapor": "JL PHH MUSTOPA  NO 22 RT-6 / RW-15 KEL - KEC. CIBEUNYING KIDUL KOTA BANDUNG /DPN ITENAS BILLBOARD ",
                    "no_telp_pelapor": "0227211800",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN DIKARENAKAN UPDATE VKRN 43. PTL NYALA . NO STROOM 6029 6255 1125 6383 8036",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NOVI",
                    "waktu_lapor": "01/02/2023 13:33:18",
                    "waktu_recovery": "01/02/2023 13:42:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104257",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31211,
                    "nama_ulp": "ULP BUNGKU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN  DESA BAHO MAKMUR, NO- RT - / RW - DS I KEC BAHODOPI KAB MOROWALI, SULAWESI TENGAH // -",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 16/04/22 PEMBAYARAN PROSES PB DENGAN NO AGENDA 312119912204123937 DAN NO REG 3121112043694, DAN NO REG 3121112043693 . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. PELANGGAN PERNAH LAPOR K5423013004335, NAMUN BELUM ADA TINDAK LANJUT\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.GUSMAWARNI",
                    "waktu_lapor": "01/02/2023 13:33:10",
                    "waktu_recovery": "01/02/2023 14:54:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104260",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. LINGGA",
                    "alamat_pelapor": "JL GESENG BABAKAN  RT-4 / RW-4 NO 0 KEL. MUSTIKA SARI KEC. MUSTIKA JAYA // DEKAT TOKO MAMA DEPAN ",
                    "no_telp_pelapor": "08988342678",
                    "keterangan_pelapor": "TGL 26/08/22   PENANGANAN GANGGUAN PADA APP DIKARENAKAN RUSAK  OLEH PETUGAS DAN DIBERIKAN SURAT BERITA ACARA DENGAN NO LG 046136. DAN PENANGANAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.MOHON SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SARTIKA",
                    "waktu_lapor": "01/02/2023 13:33:52",
                    "waktu_recovery": "01/02/2023 15:27:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020104263",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "nur rohmad",
                    "alamat_pelapor": "babakan asem rt02/08 teluk naga tangerang ",
                    "no_telp_pelapor": "628871668381",
                    "keterangan_pelapor": "token tidak bisa terisi ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:34:08",
                    "waktu_recovery": "01/02/2023 14:04:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104264",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12400,
                    "nama_up3": "UP3 PADANG SIDIMPUAN",
                    "id_ulp": 12415,
                    "nama_ulp": "ULP NATAL",
                    "idpel_nometer": "",
                    "nama_pelapor": "sahriani Nasution",
                    "alamat_pelapor": "JL AMPUNG SIALA",
                    "no_telp_pelapor": "6283173265100",
                    "keterangan_pelapor": "gagal masuk token ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:34:11",
                    "waktu_recovery": "01/02/2023 13:46:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104269",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12400,
                    "nama_up3": "UP3 PADANG SIDIMPUAN",
                    "id_ulp": 12401,
                    "nama_ulp": "ULP SIDIMPUAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ILHAM MATONDANG",
                    "alamat_pelapor": "JL IMAM BONJOL  DS PADANGMATINGGI KEC PADANG SIDEMPUAN SELATAN KOTA PADANG SIDEMPUAN ACUAN DEKAT JEMBATAN ",
                    "no_telp_pelapor": "082162092861",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL PADAM) SISA 62.3 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_lapor": "01/02/2023 13:34:53",
                    "waktu_recovery": "01/02/2023 15:13:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5523020100527",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURIADI",
                    "alamat_pelapor": "JL PONDOK KOPI UJUNG NO 28 RT-3 / RW-04 KEL PONDOK KOPI KEC DUREN SAWIT KOTA JAKARTA TIMUR LOKASI : PADA TPS PONDOK KOPI UJUNG",
                    "no_telp_pelapor": "6285711708806",
                    "keterangan_pelapor": "TGL 26/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK DAN TELAH DILUNASI VIA BANK DKI. PTL MINTA SEGERA DISAMBUNG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.EVA",
                    "waktu_lapor": "01/02/2023 13:35:20",
                    "waktu_recovery": "01/02/2023 16:00:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020104276",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP AYAT MUHAYAT",
                    "alamat_pelapor": "JL KP BONGBORONGAN RT-1 / RW-1 NO 6 KEL DESA JAYANTI KEC JAYANTI KAB TANGERANG ACUAN : PERBATASAN TANGERANG SERANG",
                    "no_telp_pelapor": "085211314177",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14046800695 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, \\nSTATUS PADA DATA AP2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! SISA KWH = 17,22 KWH (PTL TDK PADAM)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DEDY_APS",
                    "waktu_lapor": "01/02/2023 13:36:04",
                    "waktu_recovery": "01/02/2023 13:54:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104278",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55100,
                    "nama_ulp": "ULP DENPASAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "I WAYAN SABA JAYA",
                    "alamat_pelapor": "JL KEBO IWA UTARA GG GN GALU No.",
                    "no_telp_pelapor": "6287862090777",
                    "keterangan_pelapor": "selamat sore bpk / ibu PLN,  saya mintak info untuk permohonan pindah KWH meter no register 55100330240878 yg sdh di bayarkan per Tgl 26 - 01 - 2023 namun smpk sekarang blm ad tindak lanjut dr PLN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:36:04",
                    "waktu_recovery": "01/02/2023 13:57:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104279",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51304,
                    "nama_ulp": "ULP SINGOSARI",
                    "idpel_nometer": "",
                    "nama_pelapor": "ifa nuroida",
                    "alamat_pelapor": "DS WONOREJO No.039 RT.014 RW.05 BLANDIT",
                    "no_telp_pelapor": "6281235270301",
                    "keterangan_pelapor": "mengapa meteran saya bulan januari ini pembayaran nya turunya kok banyak apakah kwh nya macet kalau macet segera di ganti saya takut belakang nya tambah banyak ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:36:10",
                    "waktu_recovery": "01/02/2023 14:17:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020104280",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU AMELIA",
                    "alamat_pelapor": "JL KEBON KACANG 39 NO 32 RT  15 RW 4 KEL  KEBON KACANG KEC TANAH ABANG ACUAN: MASUK HOTEL ANA ",
                    "no_telp_pelapor": "0213146840",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP. PEMOHON SELAKU PEMILIK PERSIL. SESUAI INFO PELANGGAN BELUM ADA TINDAKLANJUT ATAU KONFIRMASI DARI PETUGAS",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KUNDERI",
                    "waktu_lapor": "01/02/2023 13:36:14",
                    "waktu_recovery": "01/02/2023 15:16:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104285",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53551,
                    "nama_ulp": "ULP BANDUNG SELATAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "RUPAWI",
                    "alamat_pelapor": "JL SOEKARNO HATTA No.450 RT.0 RW.0 BATUNUNGGA",
                    "no_telp_pelapor": "6289694049277",
                    "keterangan_pelapor": "Token Gagal di Reload\\nPIC Arief 089694049277",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:36:45",
                    "waktu_recovery": "01/02/2023 13:43:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104287",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1402,
                    "nama_up3": "UP3 LAHAT",
                    "id_ulp": 14780,
                    "nama_ulp": "ULP MUARA BELITI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Feri Apriansyah",
                    "alamat_pelapor": "DS PRABUMULIH 2 No.",
                    "no_telp_pelapor": "6282377239855",
                    "keterangan_pelapor": "tidak bisa mengisi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:37:17",
                    "waktu_recovery": "01/02/2023 17:09:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104290",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44110,
                    "nama_ulp": "ULP CAKRANEGARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "LALU AHAMAD FAOZAN",
                    "alamat_pelapor": "DN PAOK GADING No.0 RT.0 RW.0 SEDAU",
                    "no_telp_pelapor": "6285921355552",
                    "keterangan_pelapor": "Tidak bisa memasukkan pulsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:37:54",
                    "waktu_recovery": "01/02/2023 14:14:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104292",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "JL JL DANAU POSO 6 BLK AA-06-22",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:37:59",
                    "waktu_recovery": "01/02/2023 13:42:05",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104301",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "siska",
                    "alamat_pelapor": "KP JATAKE No. RT.1 RW.2 JATAKE",
                    "no_telp_pelapor": "6289661995147",
                    "keterangan_pelapor": "kwh eror",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:38:25",
                    "waktu_recovery": "01/02/2023 15:20:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104302",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU. DINI ",
                    "alamat_pelapor": "JL JL RADEN SALEH II NO. 28 GANG 6  RT-14 / RW-03 KEL. CIKINI KEC. MENTENG JAKPUS ",
                    "no_telp_pelapor": "081291008896",
                    "keterangan_pelapor": "TGL 24/01/23 PENANGANAN GANGGUAN APP PRABAYAR ERROR OLEH PETUGAS  DENGAN CARA SAMBUNG LANGSUNG. LG DIBERIKAN. MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID METER 14023268338.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANINGSIH",
                    "waktu_lapor": "01/02/2023 13:38:25",
                    "waktu_recovery": "01/02/2023 13:59:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020104304",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "KP RANCA SERDANG No. RANCA IYUH",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:38:41",
                    "waktu_recovery": "01/02/2023 13:42:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104305",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUSUF ",
                    "alamat_pelapor": "PR GRIYA SINDANG MULYA INDAH BLOK K NO.11 KEL SINDANG MULYA KEC CIBARUSA KAB BEKASI, DEKAT MASJID ",
                    "no_telp_pelapor": "081311412227",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI . PELANGGAN DENGAN ID METER 45087401399 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN BLOCKING PEMBELIAN. PADA DATA AP2T NO REG DIBATALKAN. PTL PADAM. PELANGGAN INGI DIKONFIRMASI TERKAIT TS P2TL. UPDATE LAPOR: CC.54.THENU PUKUL 14:03 WIB",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EKA.CSOI",
                    "waktu_lapor": "01/02/2023 13:38:46",
                    "waktu_recovery": "01/02/2023 14:32:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020104307",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "YUNETI MISWARINI",
                    "alamat_pelapor": "PR MILANO 17 NO.17 No.",
                    "no_telp_pelapor": "628546200929850",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:39:09",
                    "waktu_recovery": "01/02/2023 13:42:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104310",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "stenly",
                    "alamat_pelapor": "JL PEMBANGUNAN No. RT.3 RW.5 PORIS PLAW",
                    "no_telp_pelapor": "628974389492",
                    "keterangan_pelapor": "saat peng omputan data selalau timbul tulisan gagal di layar dg no aidipel 546106411526",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:39:46",
                    "waktu_recovery": "01/02/2023 15:20:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5123020100886",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP M.NURDIN",
                    "alamat_pelapor": "JL MI MIFTAH US SAHADA KP GAGA RAWA GATEL NO.- RT-5 RW-7 KEL GAGA KEC CIPONDOH KOTA TANGERANG/BLKG CLUSTER PANDAN ",
                    "no_telp_pelapor": "081287404442",
                    "keterangan_pelapor": "MOHON BANTU GESER TIANG KARENA ADA RENOVASI UNTUK AKSES JALAN. / TERKAIT K5323012300228 BELUM DISURVEY ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.HIDAYATI",
                    "waktu_lapor": "01/02/2023 13:40:01",
                    "waktu_recovery": "01/02/2023 16:13:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020104313",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "JL RAYA CACING KM 1,5",
                    "no_telp_pelapor": "085161484221",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SETEMPAT APP HILANG . PELANGGAN TINDAK  BERSEDIA MELENGKAPI SURAT KETERANGAN HILANG DARI KEPOLISIAN . PLN 123  TELAH  MENJELASKAN SESUAI DENGAN KETENTUAN  ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANNES_S",
                    "waktu_lapor": "01/02/2023 13:40:08",
                    "waktu_recovery": "01/02/2023 15:26:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5223020101004",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "79710",
                    "nama_pelapor": "IBU DESTI",
                    "alamat_pelapor": "JL.MELATI BUNTU RT03/03 NO.26 RT 03/03 KEL HARJAMUKTI CIMANGGIS DEPOK JAWA BARAT. ACUAN LOKASI RUMAH DEPAN TKW. RUMAHNYA SAMPING WARUNG SOTO BU ARIE\\nDENGAN NO: K5423011604746, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d \\n1X6 JAM. ",
                    "no_telp_pelapor": "085694288552",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 11/01/2023 TELAH DILAKUKAN SURVEY OLEH PETUGAS TERKAIT PENGAJUAN PROSES GESER TIANG. DAN DIINFORMASIKAN AKAN DIINFORMASIKAN BIAYA PROSES TERSEBUT NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUTNYA.PELANGGAN PERNAH LAPOR \\nDENGAN NO: K5423012304677 DAN K5423011604746, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM.  PELANGGAN MEMINTA SEGERA DITINDAK LANJUTI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.ANGGA.LC",
                    "waktu_lapor": "01/02/2023 13:40:40",
                    "waktu_recovery": "01/02/2023 14:27:17",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020104326",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 543,
                    "nama_up3": "UP3 PURWAKARTA",
                    "id_ulp": 53444,
                    "nama_ulp": "ULP PURWAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IKA",
                    "alamat_pelapor": "JL PER KOPI PERMAI NO B1 RT 3/1 KEL CISEUREUH KEC PURWAKARTA KAB PURWAKARTA ",
                    "no_telp_pelapor": "08122338609",
                    "keterangan_pelapor": "MOHON TINDAK LAJUT PELANGGAN INFORMASIKAN BAHWA INGIN MEMBANGUN RUMAH NAMUN ADA TIANG LISTRIK DI TANAH YANG AKAN DIBANGUN DAN PELANGGAN MENGINGINKAN UNTUK DI PINDAHKAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AISYAH_R.CBC",
                    "waktu_lapor": "01/02/2023 13:41:46",
                    "waktu_recovery": "01/02/2023 15:00:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020104333",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "163889",
                    "nama_pelapor": "IBU MARMI",
                    "alamat_pelapor": "JL RAWA SIMPRUG NO 34 RT 04/05 KEL GROGOL SELATAN KEC KEBAYORAN LAMA JAKSEL// ACUAN : MASJID AL MARUF",
                    "no_telp_pelapor": "081214021345",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH DIRASAKAN TIDAK BERKURANG) SEJAK 2 HARI LALU KEMARIN TGL 31/01/23 ( PTL TIDAK PADAM ). ID METER 14203464772.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SARTIKA",
                    "waktu_lapor": "01/02/2023 13:42:42",
                    "waktu_recovery": "01/02/2023 14:26:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K3223020100245",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32111,
                    "nama_ulp": "ULP PANAKKUKANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IMRAN",
                    "alamat_pelapor": "JL DG HAYO NO 49 RT 2 RW 2 KEL BITOA KEC MANGGALA KOTA MAKASSAR",
                    "no_telp_pelapor": "81340179518",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI RUMAH TGL 01/2/2023 PUKUL 09.00/10.00 WITA, PEMOHON SEBAGAI PEMILIK PERSIL DENGAN NO IDPEL 321209506249 & NIK 7371122212700005",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.BAGUS",
                    "waktu_lapor": "01/02/2023 13:42:42",
                    "waktu_recovery": "01/02/2023 20:08:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020104334",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14130,
                    "nama_ulp": "ULP AMPERA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Silvia Anggraini",
                    "alamat_pelapor": "Komplek taman sasana patra abadi Blok C no 11",
                    "no_telp_pelapor": "6282280396224",
                    "keterangan_pelapor": "meteran kwh tidak berjalan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:42:53",
                    "waktu_recovery": "01/02/2023 16:47:40",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104335",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "JL JL KLP HYBRIDA UTR 7 GC-05-07",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:43:04",
                    "waktu_recovery": "01/02/2023 13:47:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104336",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14110,
                    "nama_ulp": "ULP KENTEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TENDRI ",
                    "alamat_pelapor": "JL NASKAH LR OGAN NO - RT - RW - KEL - KEC - ILIR TIMUR 2 PALEMBANG SAMPING KUBURAN ",
                    "no_telp_pelapor": "081286867716",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ISI TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM ) SISA : 149.43  KWH . NO TOKEN : 3881 2838 1634 7080 6679 CC.14.VERAWATI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWIN.CSOI",
                    "waktu_lapor": "01/02/2023 13:43:18",
                    "waktu_recovery": "01/02/2023 14:52:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104337",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "ratna",
                    "alamat_pelapor": "kp.tanjakan rt04 rw 02",
                    "no_telp_pelapor": "6289505965203",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:43:12",
                    "waktu_recovery": "01/02/2023 14:04:40",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104341",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "PR GRH GADING SRPNG CRG GGS4 No.02 CURUG",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:43:29",
                    "waktu_recovery": "01/02/2023 13:47:37",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104344",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52301,
                    "nama_ulp": "ULP SEMARANG TENGAH",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rahma Dwi Mulyaningsih",
                    "alamat_pelapor": "JL KRAKATAU 4 RT.4 RW.1 KARANGTEMP",
                    "no_telp_pelapor": "6282138283387",
                    "keterangan_pelapor": "Selamat siang \\nMenanyakan untuk tagihan pembayaran kompensasi UJL jatuh tempo/migrasi listrik ini untuk apa ya? \\npembayaran kompensasi UJL ini tiap bulan atau 1 kali saat migrasi?\\n\\nMohon penjelasan \\nterimakasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:43:44",
                    "waktu_recovery": "01/02/2023 13:59:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100524",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53571,
                    "nama_ulp": "ULP UJUNGBERUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP WIRA",
                    "alamat_pelapor": "JL. CISARANTEN KULON RT.01 RW.04, CISARANTEN KULON, ARCAMANIK, KOTA BANDUNG, JAWA BARAT",
                    "no_telp_pelapor": "085266777935",
                    "keterangan_pelapor": "PERMOHONAN PB BELUM ADA REALISASI DGN NO REGISTRASI 5357112129118. PEMBAYARAN PADA TGL 20/1/23. DAN PADA APLIKASI SUDAH SAMPAI PDL AWAL PERTGL 2/1/23. MOHON KONFIRMASI PELANGGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.MARISA",
                    "waktu_lapor": "01/02/2023 13:43:54",
                    "waktu_recovery": "01/02/2023 15:55:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104346",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE KAMINO No.03 GD SERPONG",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:43:52",
                    "waktu_recovery": "01/02/2023 13:47:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104347",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sari Puji Aryanti",
                    "alamat_pelapor": "KP CIJAMBE SUKADAMAI No. RT.7 RW.4 CIKARANG S",
                    "no_telp_pelapor": "6285893162978",
                    "keterangan_pelapor": "saya sudah mengajukan kenaikan daya sejak tgl 28 januari'23, tapi sampai hari ini belum ada perubahan, sedangkan kondisinya token saya sudah mau habis & sudah susah untuk input nomer tiketnya (error) & sudah hampir 1 mg ini setiap sore lampu d rumah selalu redup, mohon untuk bisa segera d tindak lanjuti, tks... ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:43:53",
                    "waktu_recovery": "01/02/2023 15:01:42",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104349",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS WIBOWO S",
                    "alamat_pelapor": "JL GRIYA SERPONG ASRI BLK F4 No. RT.1 RW.5",
                    "no_telp_pelapor": "628546200929892",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:44:10",
                    "waktu_recovery": "01/02/2023 13:47:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100525",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "000000000000000000113801",
                    "nama_pelapor": "IBU FITRI",
                    "alamat_pelapor": "JL SELAKOPI KMP BTN BLOK D NO 11 KEL SINDANG BARANG KEC BOGOR BARAT KOTA BOGOR ",
                    "no_telp_pelapor": "02518362112",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AKHIR PLN TGL 31/01/2023 = 49875 ST AKHIR PELANGGAN TGL 01/02/2023 = 49094 REKENING BELUM DILUNASI. PERSIL DIHUNI. KONDISI APP MUDAH DIJANGKAU. PETUGAS CATER TIDAK DIKETAHUI DATANG TIDAKNYA. IDPEL 538312133075",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.SELMA",
                    "waktu_lapor": "01/02/2023 13:44:10",
                    "waktu_recovery": "01/02/2023 14:52:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5523020100542",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAUZI",
                    "alamat_pelapor": "JL SUKA JAYA RT-5 / RW-1 NO - KEL JELAMBAR BARU KEC GROGOL PETAMBURAN JAKARTA BARAT DKI JAKARTA ",
                    "no_telp_pelapor": "087830551302",
                    "keterangan_pelapor": "1 APP PRABAYAR  ( TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. APP TERTERA USED .\\nSISA PULSA :96.92 KWH \\nNO TOKEN : 49436506708848466398",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.LUTFI",
                    "waktu_lapor": "01/02/2023 13:44:38",
                    "waktu_recovery": "01/02/2023 14:16:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5523020100543",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SITI ",
                    "alamat_pelapor": "JL PULAU NANGKA RT 02 RW 02 KEL RAWA BUAYA KEC CENGKARENG KOTA JAKBAR LOKASI: DEKAT MUSHOLLA HIDAYATUL KHOIRIYAH",
                    "no_telp_pelapor": "087884832681",
                    "keterangan_pelapor": "TGL 12/01/2023  REK JANUARI 2023 TELAH DILUNASI VIA BANK MANDIRI, NAMUN TGL 01/02/2023 ATAS INFO PELANGGAN DILAKUKAN PENYEGELAN. MOHON PENGECEKAN DAN TINDKALANJUT. PELANGGAN MENGHUBUNGI KEMBALI DAN BELUM ADA TINDAK LANJUT HINGGA SAAT INI. CC.54.MARTA.LC (14:08 ID TIKET 12G07UZ) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.DIANA",
                    "waktu_lapor": "01/02/2023 13:44:41",
                    "waktu_recovery": "01/02/2023 18:24:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5223020101014",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SITI AISYAH",
                    "alamat_pelapor": "JL CABE IV NO 64A RT-1 / RW-6 KEL PONDOK CABE ILIR KEC PAMULANG TANGSEL ",
                    "no_telp_pelapor": "6281532714338",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIANNYA. PADA TGL 25/01/2023 PELANGGAN DIDATANGI PETUGAS DAN DIBERIKAN SURAT PEMUTUSAN NAMUN KETIKA AKAN DILAKUKAN PEMBAYARAN REKENING BULAN JANUARI 2023 TSB SUDAH TERBAYARKAN, MOHON PELANGGAN DIHUBUNGI PERIHAL TSB ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.NURUL",
                    "waktu_lapor": "01/02/2023 13:45:26",
                    "waktu_recovery": "01/02/2023 15:43:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tusbung"
                },
                {
                    "no_laporan": "K5423020104354",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad muttakin",
                    "alamat_pelapor": "Jl. Bebedilan No.10",
                    "no_telp_pelapor": "6289617377460",
                    "keterangan_pelapor": "kWh non token rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:45:18",
                    "waktu_recovery": "01/02/2023 14:21:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K2323020100158",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2210,
                    "nama_up3": "UP3 BANJARMASIN",
                    "id_ulp": 22120,
                    "nama_ulp": "ULP BANJARBARU",
                    "idpel_nometer": "14263268220",
                    "nama_pelapor": "BPK VALEN",
                    "alamat_pelapor": "JL INTAN RAYA PR RIMOR MADANI BINA MURNI  BLOK B NO 21 RT-5 KEL LOKTABAT UTARA KEC BANJARBARU UTARA  KOTA BANJARBARU ",
                    "no_telp_pelapor": "81253316575",
                    "keterangan_pelapor": "MOHON BANTUAN DAN TINDAKLANJUT,INFORMASI DARI PELANGGAN,PADA HARI INI SEGEL KWH METER BERKARAT DAN TERLEPAS DARI KWH METER ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.23.ERIC",
                    "waktu_lapor": "01/02/2023 13:45:43",
                    "waktu_recovery": "01/02/2023 15:55:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104357",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51460,
                    "nama_ulp": "ULP NGANJUK",
                    "idpel_nometer": "",
                    "nama_pelapor": "Daryanto",
                    "alamat_pelapor": "JL MAYJEN DI PANJAITAN No.19 RT.1 RW.1 KARTOHARJO",
                    "no_telp_pelapor": "6285733537117",
                    "keterangan_pelapor": "entri pulsa gagal, minta tlong di cek, barang kali perlu KCT",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:45:51",
                    "waktu_recovery": "01/02/2023 13:59:06",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104359",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31260,
                    "nama_ulp": "ULP PARIGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BERNADUS JAUN",
                    "alamat_pelapor": "Dusun 3 Desa Singura",
                    "no_telp_pelapor": "6282213517980",
                    "keterangan_pelapor": "gagal memasukkan token listrik yang dibeli",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:46:02",
                    "waktu_recovery": "01/02/2023 14:11:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5223020101015",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55100,
                    "nama_ulp": "ULP DENPASAR",
                    "idpel_nometer": "1451046",
                    "nama_pelapor": "BP WINDU",
                    "alamat_pelapor": "JALAN KARANGSARI GANG SALYA NO. 1 DENPASAR. BR. BATUPARAS, DESA PADANGSAMBIAN KAJA, DENPASAR BARAT, DENPASAR 80117",
                    "no_telp_pelapor": "081805520464",
                    "keterangan_pelapor": "TUNGGAKAN REKENING BULAN JANUARI 2023 BERIKUT BK SUDAH DILUNASI TGL 29/01/2023. PTL MINTA DISAMBUNG KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.52.PRATIWI.SM",
                    "waktu_lapor": "01/02/2023 13:46:26",
                    "waktu_recovery": "01/02/2023 14:06:11",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020104371",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 319,
                    "nama_up3": "UP3 KETAPANG",
                    "id_ulp": 21400,
                    "nama_ulp": "ULP KETAPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Berlin",
                    "alamat_pelapor": "JL KAPTEN TENDEAN No.0",
                    "no_telp_pelapor": "6281288801919",
                    "keterangan_pelapor": "Tolong gantikan kabel meteran.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:47:31",
                    "waktu_recovery": "01/02/2023 14:00:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Instalasi / Wiring  tidak berfungsi"
                },
                {
                    "no_laporan": "K5423020104374",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad nurbadri",
                    "alamat_pelapor": "JL KADU BITUNG TGR",
                    "no_telp_pelapor": "6289637279916",
                    "keterangan_pelapor": "input kode token selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:47:40",
                    "waktu_recovery": "01/02/2023 14:05:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104379",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "83182",
                    "nama_pelapor": "BP INDRA KUSUMA PUTRA ",
                    "alamat_pelapor": "JL KARANG ANYAR RT2/RW5 NO 16 KEL PISANGAN BARU KEC MATRAMAN KOTA JAKTIM",
                    "no_telp_pelapor": "081280310412",
                    "keterangan_pelapor": "\\nTGL 31/01/23 PELANGGAN TELAH MELAKUAKN PEMBAYARAN UNTUK PENGAJUAN PROSES PINDAH APP DENGAN NO REG 5413032008196  .NAMUN HINGGA SAAT INI BELUM ADA REALISASI . PELANGGAN MENGINGINKAN AGAR APP SEGERA DIPINDAH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURYATI",
                    "waktu_lapor": "01/02/2023 13:48:23",
                    "waktu_recovery": "01/02/2023 15:29:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020104382",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMANANDUNG",
                    "alamat_pelapor": "JL RAYA CIANGSANA PABUARAN WETAN KP CIANGSANA RT 2/5  NO 27 KEL CIANGSANA KEC GUNUNG PUTRI KAB BOGOR. DEPAN GG H. ASTARI /SEBERANG TUKANG KAYU KUSEN ",
                    "no_telp_pelapor": "08976394323",
                    "keterangan_pelapor": "TGL 20/1/2023 BP DAN STROOM AWAL PROSES PB (B1T/1300 VA) DENGAN NO REG 5386512166149 DAN 5386512166148 TELAH DILUNASI. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. TGL 24/1/2023 STATUS PADA AP2T PDL AWAL ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IRMA_SURYANI",
                    "waktu_lapor": "01/02/2023 13:48:36",
                    "waktu_recovery": "01/02/2023 15:05:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5523020100551",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 328,
                    "nama_up3": "UP3 BALI TIMUR",
                    "id_ulp": 55210,
                    "nama_ulp": "ULP KLUNGKUNG",
                    "idpel_nometer": "01119857447",
                    "nama_pelapor": "BP PUTU KRISNA ",
                    "alamat_pelapor": "BR BALE AGUNG DS BUNGBUNGAN KEC BANJARANGKAN KAB KLUNGKUNG : A.N BP NENGAH ARYA ",
                    "no_telp_pelapor": "081994078024",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PELANGGAN MENGAJUKAN PEMINDAHAN SR , DENGAN ALASAN : RUMAH SUDAH SELESAI (PASKA RENOVASI). INFO PELANGGAN, PETUGAS MENYARAKAN YBS UNTUK MELAPOR KEMBALI, DAN TIDAK DIKENAKAN BIAYA KEMBALI KARENA SUDAH MELAKUKAN PEMBAYARAN PEMINDAHAN YG PERTAMA KAL",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ARIYANTI",
                    "waktu_lapor": "01/02/2023 13:48:51",
                    "waktu_recovery": "01/02/2023 14:16:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020104386",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "H. MUHAMAD B",
                    "alamat_pelapor": "JL TANJUNGPURA No. RT.5 RW.5 PEGADUNGAN",
                    "no_telp_pelapor": "6289562627583",
                    "keterangan_pelapor": "pengajuan meter token..",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:49:11",
                    "waktu_recovery": "01/02/2023 13:50:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100528",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 544,
                    "nama_up3": "UP3 SUKABUMI",
                    "id_ulp": 53651,
                    "nama_ulp": "ULP SUKARAJA",
                    "idpel_nometer": "000000000000000000072241",
                    "nama_pelapor": "IBU TASYA ",
                    "alamat_pelapor": "KP GENTONG     NO     225  RT-003 / RW-07  KEL PASIR HALANG KEC SUKARAJA KAB SUKABUMI  ",
                    "no_telp_pelapor": "02517544618",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN GANGGUAN ,  PETUGAS SUDAH DATANG DAN MENYAMBUNG LANGSUNG   NAMUN BELUM ADA TINDAK LANJUT . PTL  NYALA.  DIBERIKAN BA    . MOHON DIBANTU DAN KONFIRMASI PELANGGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NOVI",
                    "waktu_lapor": "01/02/2023 13:49:15",
                    "waktu_recovery": "01/02/2023 14:22:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020104388",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP ILMI",
                    "alamat_pelapor": "JL KARET BELAKANG NO 17 - RT-8 / RW-7 KEL KARET KUNINGAN KEC SETIABUDI KOTA JAKSEL // DEKAT SMK DARUL ULUM ",
                    "no_telp_pelapor": "082112488996",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER SR TETANGGA YBS DIKARENAKAN RENOVASI. PEMOHON SEBAGAI PEMILIK PERSIL. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SEPTI_NILA",
                    "waktu_lapor": "01/02/2023 13:49:27",
                    "waktu_recovery": "01/02/2023 16:17:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020104389",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 147,
                    "nama_up3": "UP3 MADIUN",
                    "id_ulp": 51504,
                    "nama_ulp": "ULP NGAWI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PUJI",
                    "alamat_pelapor": "JL JL.TERATAI RT.007/RW.001, PUHTI, KARANGJATI, KAB. NGAWI, JAWA TIMUR",
                    "no_telp_pelapor": "082118508500",
                    "keterangan_pelapor": "TGL 25/01/2023 PEMBAYARAN PROSES PB (B1T / 1300 VA) DENGAN NO AGENDA 515049912301248684 DAN NO REG 5150412135226. TGL 30/01/2023 STATUS AP2T PEMBATALAN PERMOHONAN, PELANGGAN TIDAK MERASA MELAKUKAN PEMBATALAN DAN MENGINGINKAN AGAR DILAKUKAN REALISASI SECEPATNYA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YUNIARTI_B.SM",
                    "waktu_lapor": "01/02/2023 13:49:19",
                    "waktu_recovery": "01/02/2023 14:36:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104390",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "14022625066",
                    "nama_pelapor": "BP SUDARMAJI",
                    "alamat_pelapor": "JL PALEM RAYA KK GRY ALAM SENTOSA BLOK  X15 NO 2 KEL PASIR ANGIN KEC CILEUNGSI KAB BOGOR (DEKAT SD CINYOSOK 02)",
                    "no_telp_pelapor": "081381780122",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN NO METER : 14022625066 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN. PADA DATA P2PST SILAHKAN KIRIM DIL PREPAID KE P2APST !!! (PTL TIDAK PADAM). SISA 20 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EPI",
                    "waktu_lapor": "01/02/2023 13:49:26",
                    "waktu_recovery": "01/02/2023 15:06:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5323020100529",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53567,
                    "nama_ulp": "ULP CIJAWURA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TATA SUTARYA",
                    "alamat_pelapor": "JL ARUM SARI 1 NO.8 RT 1 RW 12 KEL BABAKAN SARI KEC KIARACONDONG KOTA BANDUNG ",
                    "no_telp_pelapor": "0811217272",
                    "keterangan_pelapor": "MOHON BANTU KONFIRMASI PELANGGAN UNTUK INFO NO IDPEL A.N \\nTATA SUTARYA DAYA 1300VA TARIF RUMANG TINGGAL. BERALAMAT JL ARUM SARI 1 NO.8 RT 1 RW 12 KEL BABAKAN SARI KEC KIARACONDONG KOTA BANDUNG. KARENA DI KWH METER SUDAH TIDAK LAGI TERPASANG DAN TIDAK ADA STRUK PEMBAYARAN SEBELUMNYA/CC.53.NIA PKL 14.00 PELANGGAN MENGHUBUNGI KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.RAHMA",
                    "waktu_lapor": "01/02/2023 13:49:35",
                    "waktu_recovery": "01/02/2023 14:05:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104391",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU JESSI",
                    "alamat_pelapor": "PR BSD SEKTOR 12 JL SATRA KENCANA I BL V NO. 36 KEL CIATER KEC SERPONG KOTA TANGERANG SELATAN ",
                    "no_telp_pelapor": "081284732477",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PENGAJUAN PROSES UBAH NAMA SUSILOWATI MENJADI CESSY DIKARENAKAN ADA RENOVASI DENGAN ID PEL 546200562882. PEMOHON SEBAGAI PEMILIK BANGUNAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANDAN_SARI",
                    "waktu_lapor": "01/02/2023 13:49:45",
                    "waktu_recovery": "01/02/2023 14:34:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Ubah Nama"
                },
                {
                    "no_laporan": "K5423020104392",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12600,
                    "nama_up3": "UP3 LUBUKPAKAM",
                    "id_ulp": 12613,
                    "nama_ulp": "ULP TANJUNG MORAWA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sony Septiana",
                    "alamat_pelapor": "PR CITRA GRAHA 3/SEI BELUMAI No.B8 RT.0 RW.0 DESA TANJU",
                    "no_telp_pelapor": "628116058282",
                    "keterangan_pelapor": "Nomor token yg dibeli tidak valid",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:49:38",
                    "waktu_recovery": "01/02/2023 17:07:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104395",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "JL PER GRIYA SERPONG ASRI E-7-13",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:49:43",
                    "waktu_recovery": "01/02/2023 13:54:01",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104397",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE SHEFFILD No.29 GD SERPONG",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:50:04",
                    "waktu_recovery": "01/02/2023 13:54:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104400",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "JL MAWADAH No. RT.0 RW.0 KELAPA DUA",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:50:24",
                    "waktu_recovery": "01/02/2023 13:54:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Program Konversi Kompor Induksi",
                    "nama_subissuetype": "Kompor Rusak / Mati"
                },
                {
                    "no_laporan": "K5423020104401",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "JOE Jo",
                    "alamat_pelapor": "KP SARIPIN No.0 RT.3 RW.12 SUKANAGARA",
                    "no_telp_pelapor": "6281380144440",
                    "keterangan_pelapor": "pengisian token selalu gagal. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:50:42",
                    "waktu_recovery": "01/02/2023 14:09:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104403",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS HERAWAN",
                    "alamat_pelapor": "PR MALIBU INLAND No.37",
                    "no_telp_pelapor": "628546200929948",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:50:46",
                    "waktu_recovery": "01/02/2023 13:54:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104418",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "muh haryanto",
                    "alamat_pelapor": "JL BALAI DESA LAMA , KEL KADEMANGAN No.",
                    "no_telp_pelapor": "6281212400678",
                    "keterangan_pelapor": "Pengajuan tambah daya sudah 1 bulan, namun belum ada progress pemasangan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:52:09",
                    "waktu_recovery": "01/02/2023 15:37:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020104422",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53732,
                    "nama_ulp": "ULP BABELAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Harto Junarko",
                    "alamat_pelapor": "KP UJUNG HARAPAN No.0 RT.001 RW.01 K ABANG T",
                    "no_telp_pelapor": "6287787145690",
                    "keterangan_pelapor": "Listrik padam tiba tiba. sudah lebih dari 10 menit.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:52:16",
                    "waktu_recovery": "01/02/2023 15:30:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PTL Sering Padam "
                },
                {
                    "no_laporan": "K5423020104424",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "01119297081",
                    "nama_pelapor": "BP EDI",
                    "alamat_pelapor": "JL KEMANG SRI RAYA NO 46 C KAV POLRI NO 48  RT-1 / RW-3 KEL JATI MAKMUR KEC PONDOKGEDE KOTA BEKASI > SEBELUM POM BENSIN SEBRANG INDOSAT",
                    "no_telp_pelapor": "085384480163",
                    "keterangan_pelapor": "TGL31/1/23  TUNGGAKAN REK  JAN 23 BERIKUT BK  TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SHUN TRIP ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DEWI_P",
                    "waktu_lapor": "01/02/2023 13:52:18",
                    "waktu_recovery": "01/02/2023 14:53:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020104426",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "DUAT",
                    "alamat_pelapor": "KP ALASTUA No. RT.1 RW.4 SEMANAN",
                    "no_telp_pelapor": "6289562627530",
                    "keterangan_pelapor": "limit pembatas PLN sering gagal fungsi..",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:52:31",
                    "waktu_recovery": "01/02/2023 13:53:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104431",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53872,
                    "nama_ulp": "ULP CIBINONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ADI",
                    "alamat_pelapor": "JL MAKAM PAHLAWAN RT-1 / RW-6 NO 24 KEL PONDOK RAJEG KEC CIBINONG KAB BOGOR // DEKAT POM BENSIN PONDOK RAJEG",
                    "no_telp_pelapor": "082110633148",
                    "keterangan_pelapor": "\\nTGL 01/02/23 PELANGGAN DENGAN NO METER 56900096597 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN PADA DATA P2APST NO METER TSB TERTERA BLOCKING PEMBELIAN NAMUN APDA DATA AP2T TIDAK ADA TRANSAKSI TS ATAUPUN TAGIHAN LAINNYA. PTL HAMPIR PADAM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NUR_FADHILAH",
                    "waktu_lapor": "01/02/2023 13:53:01",
                    "waktu_recovery": "01/02/2023 15:16:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020104432",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP MANURUNG",
                    "alamat_pelapor": "JL PERSATUAN RT 4/1 NO.135 KP RUMBUT KEL PASIR GUNUNG SELATAN KEC CIMANGGIS KOTA DEPOK",
                    "no_telp_pelapor": "081213244441",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101850, TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SRIUTAMI",
                    "waktu_lapor": "01/02/2023 13:53:11",
                    "waktu_recovery": "01/02/2023 15:53:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020104435",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Juwarto",
                    "alamat_pelapor": "PR QORYATUSSALAM C No.01 RT.0 RW.0 SUKMAJAYA",
                    "no_telp_pelapor": "6281210375151",
                    "keterangan_pelapor": "Sy barusan ngisi token nominal Rp1jt, kenapa di lauar meter muncul angka 220 (bukan angka kwh yg baru saya entry)?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:53:10",
                    "waktu_recovery": "01/02/2023 15:03:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104441",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "212559",
                    "nama_pelapor": "BP YUSUF",
                    "alamat_pelapor": "JL VILLA MELATI MAS  RT 44/9 KEL JELUPANG KEC SERPONG UTARA TANGSEL ",
                    "no_telp_pelapor": "081287499516",
                    "keterangan_pelapor": "TGL 21/1/23  PEMBAYARAN DENGAN NO REGISTRASI 5662032005741 HINGGA SAAT INI BELUM ADA REALISASI PERGANTIAN APP EXIM.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AZMINA",
                    "waktu_lapor": "01/02/2023 13:53:54",
                    "waktu_recovery": "01/02/2023 14:53:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020104446",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "01119240594",
                    "nama_pelapor": "BP SANNY/fysanny",
                    "alamat_pelapor": "BUKIT PAMULANG INDAH BLOK A20 NO 11 RT 005 RW 004 PAMULANG TIMUR, PAMULANG",
                    "no_telp_pelapor": "08995637887",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIKARENAKAN DIRAGUKAN BEROPERASINYA (KWH DIRASAKAN CEPAT HABIS). SEJAK 3HARI LALU. SESUAI INFORMASI PELANGGAN TIDAK ADA PENAMBAHAN ALAT ELEKTRONIK SISA KWH 30.000.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FRISCILIA.LC",
                    "waktu_lapor": "01/02/2023 13:54:01",
                    "waktu_recovery": "01/02/2023 15:50:50",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104448",
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 112,
                    "nama_up3": "UP3 LHOKSEUMAWE",
                    "id_ulp": 11220,
                    "nama_ulp": "ULP LHOKSEUMAWE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MANSUR",
                    "alamat_pelapor": "JL HUSAINI, UJONG BLANG, BANDA SAKTI, KOTA LHOKSEUMAWE, ACEH",
                    "no_telp_pelapor": "081264930093",
                    "keterangan_pelapor": "TGL 16/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE DENGAN NOMOR AGENDA 112209912301165912. TGL 16/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN SEBELUMNYA PETUGAS MENGHUBUNGI DAN MENGINFORMASIKAN SR KOSONG. SAAT INI PELANGGAN TELAH MENYEDIAKAN SR DAN MEMINTA SEGERA DILAKUKAN REALISASI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NITA.LC",
                    "waktu_lapor": "01/02/2023 13:54:14",
                    "waktu_recovery": "01/02/2023 14:28:17",
                    "jumlah_lapor": 1,
                    "media": "Live Chat Website",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5323020100535",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53559,
                    "nama_ulp": "ULP BANDUNG UTARA",
                    "idpel_nometer": "000000000000000000696319",
                    "nama_pelapor": "IBU SUHARYATI",
                    "alamat_pelapor": "JL SEDERHANA NO 47   RT-2 / RW-10 KEL PASTEUR KEC SUKAJADI KOTA BANDUNG LOKASI DKT ARDAN FM ",
                    "no_telp_pelapor": "081320292721",
                    "keterangan_pelapor": "TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 SISA STROM 14.16 KWH DENGAN NO ID PEL 01115797191",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.KARLINA",
                    "waktu_lapor": "01/02/2023 13:54:56",
                    "waktu_recovery": "01/02/2023 15:02:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104453",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32900,
                    "nama_up3": "UP3 MAMUJU",
                    "id_ulp": 32920,
                    "nama_ulp": "ULP PASANGKAYU",
                    "idpel_nometer": "",
                    "nama_pelapor": "akim",
                    "alamat_pelapor": "Poros trans Sulawesi tikke depan toko Sahrul abadi",
                    "no_telp_pelapor": "6285248116704",
                    "keterangan_pelapor": "Token tidak dapat di input dengan keterangan peruksa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:55:32",
                    "waktu_recovery": "01/02/2023 14:18:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104456",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53875,
                    "nama_ulp": "ULP BOJONGGEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RINA",
                    "alamat_pelapor": "JL. KP KELAPA DUA   RT-1 / RW-2 NO 69 KEL. BOJONGGDE BOJONG GEDE KAB BOGOR //DEKAT ST BOJONG GEDE ",
                    "no_telp_pelapor": "081213056521",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN, PELANGGAN MELAPOR TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN.PADA DATA AP2T TERDAPAT ANGSURAN P2TL NAMUN YBS KEBERATAN UNTUK MELAKUKAN PEMBAYARAN TS P2TL DIKARENAKAN MERASA TIDAK PERNAH ADA MASALAH TERKAIT PENGGUNAAN LISTRIK.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SARTIKA",
                    "waktu_lapor": "01/02/2023 13:55:59",
                    "waktu_recovery": "01/02/2023 15:47:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Susulan"
                },
                {
                    "no_laporan": "K5423020104460",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "",
                    "nama_pelapor": "Masykuri Muchlis",
                    "alamat_pelapor": "JL JL PENYELESAIAN TOMANG IV No.1 RT.8 RW.10",
                    "no_telp_pelapor": "628121021223",
                    "keterangan_pelapor": "hello Team PLN\\n\\nsejak desember kami mau melakukan pembayaran tidak bisa dengan nomor yg tertera diatas An.Winda Fitrianah Muchlis baik di kantor Pos atau via Tokopedia , kami mencoba membeli dgn cara Token tidak bisa membayar bulanan pun tidak bs.\\nsilahkan cek Attach dr kami Status Pascabayar tp sblm nya kami membayar secara token.\\n\\nMohon kiranya segera di selesaikan status No Pelanggan kami ini Pasca atau Pra Bayar\\n\\nTerima Kasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:56:38",
                    "waktu_recovery": "01/02/2023 18:09:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104462",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53874,
                    "nama_ulp": "ULP CIMANGGIS",
                    "idpel_nometer": "000000000000000002297003",
                    "nama_pelapor": "BP AHMAD",
                    "alamat_pelapor": "GG MASJID NO.48 RT-003 / RW-02 KEL CISALAK KEC SUKMAJAYA KOTA DEPOK ",
                    "no_telp_pelapor": "082122678027",
                    "keterangan_pelapor": "LEBIH TAGIH ,ST AK REK BULAN FEB 2023 : 63701  ST AK ACMT : 63701, ST APP TGL 01/02/23 = 63560. REKENING BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG \\nKEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_lapor": "01/02/2023 13:56:39",
                    "waktu_recovery": "01/02/2023 15:28:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020104465",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "JL JL SEMERU III K-13-12 KCR CPD",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:56:55",
                    "waktu_recovery": "01/02/2023 14:01:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104467",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ELVISTA No.36 GD SERPONG",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:57:15",
                    "waktu_recovery": "01/02/2023 14:01:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104472",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE PALMYRA No.01 GD SERPONG",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:57:35",
                    "waktu_recovery": "01/02/2023 14:01:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104477",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31211,
                    "nama_ulp": "ULP BUNGKU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PAHLAWAN DESA BAHO MAKMUR DS I KEC BAHODOPI KAB MOROWALI SULAWESI TENGAH ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 14/04/22 PROSES PB 4 UNIT (R1MT 900 VA) DENGAN NO REG 3121112043719, 3121112043720, 3121112043721 DAN 3121112043722. TGL 14/04/22 BP DAN STROOM AWAL TELAH DILUNASI, NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI STATUS PADA DATA AP2T TGL 28/06/22 PEREMAJAAN PDL  PELANGGAN PERNAH MELAPOR DENGAN NO LAPOR  K5423013101812 STATUS Selesai NAMUN BELUM ADA TINDAK LANJUT",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURYATI",
                    "waktu_lapor": "01/02/2023 13:58:01",
                    "waktu_recovery": "01/02/2023 14:54:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104478",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "AGUS SAMSUL",
                    "alamat_pelapor": "JL KP PINANG RT 10/02 CIPONDOH",
                    "no_telp_pelapor": "628546200932576",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:58:12",
                    "waktu_recovery": "01/02/2023 14:01:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104484",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP NURUL",
                    "alamat_pelapor": "JL MASJID AL MUNAWAROH NO.15 RT13 / RW1, KEL TANJUNG DUREN SELATAN, KEC GROGOL PETAMBURAN, KOTA JAKARTA BARAT",
                    "no_telp_pelapor": "081282274482",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. PELANGGAN DENGAN ID PEL 543300465934 TERDAPAT TS KWH. SESUAI INFORMASI PELANGGAN, SPH HILANG DAN YBS MENGINGINKAN AGAR SPH DIKIRIMKAN KEMBALI KE ALAMAT EMAIL NURULHUD8729@GMAIL.COM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MARIA_M",
                    "waktu_lapor": "01/02/2023 13:59:29",
                    "waktu_recovery": "01/02/2023 18:09:16",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Susulan"
                },
                {
                    "no_laporan": "K5523020100562",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51106,
                    "nama_ulp": "ULP EMBONG WUNGU",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU FIKA",
                    "alamat_pelapor": "JL BANYU URIP LOR GG 3-C NO 2-F KEL KUPANG KRAJAN RT 7 RW 7 KEC SAWAHAN KOTA SURABAYA PROV JATIM. LOKASI : DEKAT SEKOLAH",
                    "no_telp_pelapor": "6285840994022",
                    "keterangan_pelapor": "TGL 25/01/2023 PELAPORAN PELANGGAN PERIHAL: 1 APP MENGELUARKAN PERCIKAN API DAN ASAP. PTL DIPADAMKAN, PERBAIKAN DILAKUKAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG. PELANGGAN TIDAK MENGETAHUI DI BERIKAN SURAT LAPORAN GANGGUAN ATAU TIDAK. MOHON AGAR PTL DAPAT DIPASANG SESUAI KETENTUAN. TERKAIT NO LAPOR : K5423012802046 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ERNA",
                    "waktu_lapor": "01/02/2023 13:59:25",
                    "waktu_recovery": "01/02/2023 15:17:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020104488",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "01105459158",
                    "nama_pelapor": "BP HERU",
                    "alamat_pelapor": "JL. GG LISTRIK V DALAM RT-9 / RW-6 NO 28 KEL KWITANG KEC SENEN JAKPUS ACUAN LOKASI : APOTIK AMELIA",
                    "no_telp_pelapor": "081285921141",
                    "keterangan_pelapor": "TGL 22/01/23 PENANGANAN GANGGUAN PADA APP DIKARENAKAN RUSAK TERKAIT NO LAPOR G5423012205278 OLEH PETUGAS DAN DIBERIKAN SURAT BERITA ACARA DENGAN NO LG 193855. DAN PENANGANAN OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.MOHON SEGERA DAPAT DILAKSANAKAN PENANGANANNYA SESUAI KETENTUAN. CC.54.NOVIANTIE PK 14:01 BELUM ADA TINDAKLANJUT",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WAHYU_P",
                    "waktu_lapor": "01/02/2023 13:59:42",
                    "waktu_recovery": "01/02/2023 14:09:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020104489",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 146,
                    "nama_up3": "UP3 KEDIRI",
                    "id_ulp": 51402,
                    "nama_ulp": "ULP BLITAR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syukron Ma'mun",
                    "alamat_pelapor": "jln Sedap Malam Rt/rw 01/08",
                    "no_telp_pelapor": "6281249458435",
                    "keterangan_pelapor": "Pencopotan meteran listrik oleh petugas karen telat pembayaran.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 13:59:54",
                    "waktu_recovery": "01/02/2023 14:47:28",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104492",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DIANA",
                    "alamat_pelapor": "JL RAYA JATI MAKMUR NO 4 RT 7/11 KEL JATI MAKMUR KEC PONDOK GEDE KOTA BEKASI ",
                    "no_telp_pelapor": "089653786187",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 ( 13.75 KWH  ) NO TOKEN 7239 3940 0308 7682 4257",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_lapor": "01/02/2023 14:00:05",
                    "waktu_recovery": "01/02/2023 14:06:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100563",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "000000000000000003408679",
                    "nama_pelapor": "BP ARI",
                    "alamat_pelapor": "JL PITARA RAYA, NO 16 RT 8 RW16 KP BARU KEL PANCORAN MAS KEC PANCORAN MAS KOTA DEPOK. DIBELAKANG SD PANCORAN MAS 3 DAN 5 ",
                    "no_telp_pelapor": "0817898103",
                    "keterangan_pelapor": "KURANG TAGIH. STAND AKHIR REK JANUARI 2023  = 45004, BELUM DILUNASI, STAND APP TGL  1/2/23 (PELANGGAN TIDAK DILOKASI) RUMAH TIDAK PERNAH KOSONG // K5523020100563",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ULAN",
                    "waktu_lapor": "01/02/2023 14:00:44",
                    "waktu_recovery": "01/02/2023 15:03:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Kurang Tagih"
                },
                {
                    "no_laporan": "K5423020104496",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "98940",
                    "nama_pelapor": "BPK FEBRIANDY",
                    "alamat_pelapor": "JL AMPERA BESAR NO.34B RT 008 RW 06 KEL: PADEMANGAN BARAT KEC: PADEMANGANJAKARTA UTARA 14420",
                    "no_telp_pelapor": "082246138712",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. PTL MENYALA. SISA KWH 165.73",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ERNIZA.LC",
                    "waktu_lapor": "01/02/2023 14:01:05",
                    "waktu_recovery": "01/02/2023 14:16:22",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100542",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52500,
                    "nama_up3": "UP3 CILACAP",
                    "id_ulp": 52501,
                    "nama_ulp": "ULP CILACAP KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK MAJID",
                    "alamat_pelapor": "JL SALAM TRITIH NO 0  RT-2 / RW-6 DS TRITIH KULON KEC CILACAP UTARA KAB CILACAP/DKT TOWER TELKOMSEL ",
                    "no_telp_pelapor": "6281524236000",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN GANGGUAN DENGAN NO K5322120700826 PETUGAS SUDAH DATANG DAN MENYAMBUNG LANGSUNG  SEJAK TGL 7/12/2022 NAMUN BELUM ADA TINDAK LANJUT .  DIBERIKAN BA.      PTL NYALA . MOHON DIBANTU DAN KONFIRMASI PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.NOVI",
                    "waktu_lapor": "01/02/2023 14:01:37",
                    "waktu_recovery": "01/02/2023 15:33:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104512",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 155,
                    "nama_up3": "UP3 SURABAYA BARAT",
                    "id_ulp": 51161,
                    "nama_ulp": "ULP TAMAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fuji Astutik",
                    "alamat_pelapor": "Jl.Raya Gilang No.113",
                    "no_telp_pelapor": "6281703770651",
                    "keterangan_pelapor": "pasca pemasangan baru 1 bulan awal masih aman tidak ada kendala tapi akhir\\\" listrik sering turun\\\" terus kita coba cek ternyata akro.meteranya mati tapi listrik masih nyala tolong di tinjau pak / buk.\\n terimakasih.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:02:41",
                    "waktu_recovery": "01/02/2023 14:17:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104517",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31211,
                    "nama_ulp": "ULP BUNGKU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DN DESA BAHOMAKMUR, BAHO MAKMUR, BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TG 15/04/2022 PEMBAYARAN BIAYA PROSES PB ( R1MT /900 VA ) DENGAN  NO REG 3121112043727. TGL 18/07/2022 DATA AP2T PEREMAJAAN PDL, NAMUN HINGGA SAAT INI BELUM ADA REALISASI, TERKAIT K5423013004522",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YUNIARTI_B.SM",
                    "waktu_lapor": "01/02/2023 14:03:35",
                    "waktu_recovery": "01/02/2023 14:54:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104525",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53589,
                    "nama_ulp": "ULP LEMBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "tuti widia wati",
                    "alamat_pelapor": "kpbsukamaju 02 05",
                    "no_telp_pelapor": "6283153931102",
                    "keterangan_pelapor": "isi token gagal trus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:04:25",
                    "waktu_recovery": "01/02/2023 14:29:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104526",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL PR.BSD.BLOK O-5 NO10 SEK.XIV-5",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:04:26",
                    "waktu_recovery": "01/02/2023 14:14:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104531",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL KP BARU RT 3/3 PKL SERPONG",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:04:52",
                    "waktu_recovery": "01/02/2023 14:14:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104532",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE BELMONT No.31 GD SERPONG",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:05:13",
                    "waktu_recovery": "01/02/2023 14:14:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100546",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53589,
                    "nama_ulp": "ULP LEMBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENK",
                    "alamat_pelapor": "JL CIHANJUANG KP MOKLA KEL - KEC PARONGPONG KAB BANDUNG BARAT / DKT UNAI",
                    "no_telp_pelapor": "08122112931",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN STROOM KET GAGAL (VKRN 43 2-STS). PTL MENYALA. SISA STROOM 32 KWH. NO METER : 32156450945",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DEA",
                    "waktu_lapor": "01/02/2023 14:05:14",
                    "waktu_recovery": "01/02/2023 14:29:31",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104536",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSHOLLA AL TAWAKAL",
                    "alamat_pelapor": "JL JL MAJAPAHIT BLK AA-7-6 GD SRP",
                    "no_telp_pelapor": "62546200154584",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:05:34",
                    "waktu_recovery": "01/02/2023 14:14:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5523020100568",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SULASTRI ",
                    "alamat_pelapor": "JL ASEM KP KEPA NO 1B RT 8 RW 8 KEL DURI KEPA KEC KEBON JERUK KOTA JAKARTA BARAT \\nLOKASI: DIBELAKANG COUNTER WAWAN",
                    "no_telp_pelapor": "087877956145",
                    "keterangan_pelapor": "TGL 15/8/2022 PENANGANAN GANGGUAN MCB LEMAH (1300 VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG (MENGGANTI MCB PADA APP DGN MCB SEMENTARA). NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5522081500777. PELANGGAN DIBERKAN SURAT BERITA ACARA OLEH PETUGAS. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ASTARI",
                    "waktu_lapor": "01/02/2023 14:06:04",
                    "waktu_recovery": "01/02/2023 15:29:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020104546",
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 115,
                    "nama_up3": "UP3 SUBULUSSALAM",
                    "id_ulp": 11550,
                    "nama_ulp": "ULP SUBULUSSALAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "ihsan",
                    "alamat_pelapor": "Ps. Panjang",
                    "no_telp_pelapor": "6281285603204",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERKAIT PERMOHONAN PASANG BARU YANG MANA TELAH DILAKUKAN PEMBAYARAN PADA TANGGAL 17 JANUARI 2023 DENGAN NO REGISTRASI 1155012014305 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MOHON AGAR SEGERA DITINDAK LANJUTI UNTUK DILAKUKAN CETAK PERINTAH KERJA TERIMA KASIH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:06:32",
                    "waktu_recovery": "01/02/2023 14:46:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5323020100547",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53331,
                    "nama_ulp": "ULP SUMBER",
                    "idpel_nometer": "000000000000000006961868",
                    "nama_pelapor": "BU NISA",
                    "alamat_pelapor": "JL JATAYU KP SETIA SERANG  BLOK SETIA RT-002 / RW-04NO - DS SERANG KEC KALENGAN KAB CIREBON DKT PATUNG SERANG",
                    "no_telp_pelapor": "02318826078",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5323020100406 PELANGGAN TELAH DI KONFIRMAS PETUGAS DISAMPAIKAN TIDAK DAPAT DI KOREKSI NAMUN PELANGGAN KEBERATAN , PELANGGAN MELAPORKAN KETIDAKSESUAIAN TAGIHAN BULAN FEBRUARI ( LEBIH TAGIH )IDPEL 533311137981 STAND PELANGGAN 26344 TGL 1/2/23, STAND APLIKASI 26502 TGL 31/1/23, TAGIHAN BELUM LUNAS MENUNGGU KOREKSI. PERSIL JARANG DIHUNI, BERPAGAR NAMUN TIDAK DIKUNCI, MOHON KONFIRMASI PELANGGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.WIJIARTI",
                    "waktu_lapor": "01/02/2023 14:06:56",
                    "waktu_recovery": "01/02/2023 14:47:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020104548",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "000000000000000085138906",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL H YAHYA NUIH NO 12 RT 2 RW 1 KEL. PONDOK CINA KEC. BEJI DEPOK ",
                    "no_telp_pelapor": "02155915238",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JAN 23 = 70784 APP TGL 02/01/23 = 70300 REKENING TELAH DILUNASI. PELANGGAN BERKEBARATAN DIKENAKAN REKMIN DAN MENGINGINKAN AGAR KELEBIHAN PEMBAYARAN REK BULAN JAN 23 DAPAT DIKEMBALIKAN KARENA MERASA KESALAHAN DARI PETUGAS CATER YANG SALAH MENGINPUT DATA. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANINGSIH",
                    "waktu_lapor": "01/02/2023 14:06:48",
                    "waktu_recovery": "01/02/2023 15:03:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020104549",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PRISKA ",
                    "alamat_pelapor": " D'AHSANA REGENCY, JALAN KEDANYANG, RUMAH PERTAMA PAGAR KAYU HIJAU (PERUMAHAB BARU JADI G ADA RT/RW)",
                    "no_telp_pelapor": "081359455405",
                    "keterangan_pelapor": "\\nPELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. BELUM ADA PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 72,93 . PTL (TIDAK PADAM). ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IFUL123.LC",
                    "waktu_lapor": "01/02/2023 14:07:02",
                    "waktu_recovery": "01/02/2023 16:32:20",
                    "jumlah_lapor": 1,
                    "media": "Live Chat Website",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104552",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1403,
                    "nama_up3": "UP3 BENGKULU",
                    "id_ulp": 14610,
                    "nama_ulp": "ULP CURUP",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fidel Apriyudi",
                    "alamat_pelapor": "DS CAWANG BARU No.",
                    "no_telp_pelapor": "6282281117390",
                    "keterangan_pelapor": "Kabel SKUTR 70mm² lepas dari Tiang 2 titik, 1 titik kabel andongan terlalu panjang, lokasi diatas BLKM Curup, Ds Cawang. Mohon ditindak lanjuti. Tks",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:07:03",
                    "waktu_recovery": "01/02/2023 14:24:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5523020100571",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55120,
                    "nama_ulp": "ULP KUTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP INDRA ",
                    "alamat_pelapor": "JL SARI DEWI LINGK.BASANGKASA NO. 4 SEMINYAK, SEMINYAK, KUTA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "082144447300",
                    "keterangan_pelapor": "PELANGGAN PENDAFTARAN PD (B1T/1.300 - B1T/4.400)\\nKODE PEMBAYARAN  : 5512015065756\\nBP LUNAS PADA TGL (22/01/2023), PELANGGAN BELOM MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.PUTU",
                    "waktu_lapor": "01/02/2023 14:08:11",
                    "waktu_recovery": "01/02/2023 14:16:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020104562",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31211,
                    "nama_ulp": "ULP BUNGKU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL DS BAHOMAKMUR KEC BAHODOPI, KAB MOROWALI, PROV SULAWESI TENGAH  ACUAN BELAKANG TARMART",
                    "no_telp_pelapor": "081342642113",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 15/04/2022 PEMBAYARAN PROSES PB (R1MT/900 VA) DENGAN NO ID PEL 312110404044,  312110404051, DAN 312110404077 TELAH DILUNASI  . HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_lapor": "01/02/2023 14:08:23",
                    "waktu_recovery": "01/02/2023 14:54:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104563",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12400,
                    "nama_up3": "UP3 PADANG SIDIMPUAN",
                    "id_ulp": 12415,
                    "nama_ulp": "ULP NATAL",
                    "idpel_nometer": "",
                    "nama_pelapor": "NASARUDDIN",
                    "alamat_pelapor": "JL MUARA SOMA KAMPUNG HARAPAN No.",
                    "no_telp_pelapor": "6281262371651",
                    "keterangan_pelapor": "sering matilampu",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:08:26",
                    "waktu_recovery": "01/02/2023 14:16:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100548",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 11,
                    "nama_up3": "UP3 JATINEGARA",
                    "id_ulp": 54410,
                    "nama_ulp": "UP3 JATINEGARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AUREL",
                    "alamat_pelapor": "JL PEDATI NO 1 C RT-15 / RW-7 KEL- KEC CIPINANG CEMPEDAK JAKARTA TIMUR / DEKAT TOKO KUE JE AMANDA ",
                    "no_telp_pelapor": "087877565888",
                    "keterangan_pelapor": "PERGANTIAN KWH METER, ADA TOKEN NOMINAL RP. 20.000 & RP. 50.000 YANG BELUM DIINPUTKAN DANA KAN DIKONVERSIKAN KE APP METER BARU. PTL SAAT INI MENYALA. NO METER LAMA 544103954993, NO METER BARU 56226064766",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.SELMA",
                    "waktu_lapor": "01/02/2023 14:08:46",
                    "waktu_recovery": "01/02/2023 18:08:08",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5523020100572",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NUSRAT",
                    "alamat_pelapor": "JL TOMANG TINGGI II GG.2 NO 2A RT-8 / RW-6 KEL TOMANG KEC GROGOL PETAMBURAN JAKARTA BARAT ",
                    "no_telp_pelapor": "6287877604347",
                    "keterangan_pelapor": "1 APP PRABAYAR TERTERA GAGAL (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.70 NO TOKEN : 3874 2291 7810 5984 9865\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.SEPTIARINI",
                    "waktu_lapor": "01/02/2023 14:09:10",
                    "waktu_recovery": "01/02/2023 14:27:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104575",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SETIAMAN",
                    "alamat_pelapor": "PR. GRAHA CIOMAS ASRI BLOK C NO.16 KEL PAGELARAN, KEC CIOMAS KAB. BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "082244908338",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 25/1/2023 PEMBAYARAN PROSES PB DENGAN KODE  REG  5383112169238. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.LUKI_AFIANA",
                    "waktu_lapor": "01/02/2023 14:09:30",
                    "waktu_recovery": "01/02/2023 14:51:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104578",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP IVAN",
                    "alamat_pelapor": "JL KEJAKSAAN NO 41E, RT004/RW005, PONDOK BAMBU, DUREN SAWIT, JAKARTA TIMUR.",
                    "no_telp_pelapor": "0895391780620",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. PELANGGAN MERASA LONJAKAN TAGIHAN REK FEBRUARI 2023. ST AW 7.753, ST AK 8.717, ST BERDASARKAN ANGKA ACMT FEBRUARI 2023 = 8.717. REK BELUM DILUNASI. (DIHUNI, PAGAR DAN TERKUNCI, KWH MUDAH DIJANGKAU, PETUGAS RUTIN DATANG).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHMADI.LC",
                    "waktu_lapor": "01/02/2023 14:09:37",
                    "waktu_recovery": "01/02/2023 15:25:34",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020104579",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "samsuri",
                    "alamat_pelapor": "JL PONCOL INDAH V No.43 RT.3 RW.2 CIREUNDEU",
                    "no_telp_pelapor": "6281398988083",
                    "keterangan_pelapor": "ga bisa isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:09:38",
                    "waktu_recovery": "01/02/2023 14:26:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104580",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DESI",
                    "alamat_pelapor": "JL CLST IFOLIA PR CLUSTER IFOLIA BLOK HY-15 NO 30 RT 0/0 KEL TARUMA JAYA KEC TARUMA JAYA PUSAKA RAKYAT KAOTA BEKASI HARAPAN INDAH ACUAN LOKASI -    ",
                    "no_telp_pelapor": "081210773871",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA ) SISA KWH 264.|| CC.54.AGUSTINUS ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SALSABILA",
                    "waktu_lapor": "01/02/2023 14:09:49",
                    "waktu_recovery": "01/02/2023 15:22:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104581",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "ROBANI",
                    "alamat_pelapor": "KP PEDONGKELAN No. RT.12 RW.13 KAPUK",
                    "no_telp_pelapor": "6289562628706",
                    "keterangan_pelapor": "Mengajukan Penambahan Watt Sementara saja di sabtu ini untuk acara pengajian..\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:09:41",
                    "waktu_recovery": "01/02/2023 14:12:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104583",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53231,
                    "nama_ulp": "ULP CIAMIS",
                    "idpel_nometer": "",
                    "nama_pelapor": "warya",
                    "alamat_pelapor": "DN SUKAMULYA No.0 RT.021 RW.04 KERTABUMI",
                    "no_telp_pelapor": "6285316337278",
                    "keterangan_pelapor": "LED indikator tidak menyala,ANGKA METER tidak beroperasi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:10:12",
                    "waktu_recovery": "01/02/2023 14:47:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104585",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52303,
                    "nama_ulp": "ULP SEMARANG TIMUR",
                    "idpel_nometer": "2727326",
                    "nama_pelapor": "BP ROHMADI",
                    "alamat_pelapor": "JL WOLTER MONGISIDI NO 16 RT 1 RW 8 GG JATEN 1 DS/KEL PEDURUNGAN TENGAH KEC PEDURUNGAN KOTA SEMARANG TIMUR. ACUAN LOKASI SEBELUM MASJID PANUT",
                    "no_telp_pelapor": "081325774142",
                    "keterangan_pelapor": "TGL 03/01/23 DATANG PETUGAS MELAKUKAN PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG, TIDAK DIBERIKAN LG. HINGGA SAAT INI BELUM ADA PERGANTIAN APP. MOHON AGAR DILAKUKAN PENANGANAN SESUAI KETENTUAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MAFI",
                    "waktu_lapor": "01/02/2023 14:10:23",
                    "waktu_recovery": "01/02/2023 15:07:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020104590",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "MARYATI, INA",
                    "alamat_pelapor": "JL KP.BARU JAYA RT11 RW13 No.",
                    "no_telp_pelapor": "6289562628707",
                    "keterangan_pelapor": "Kipetnya sudah aus bisa diganti spare partnya pak PLN??..\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:10:37",
                    "waktu_recovery": "01/02/2023 14:12:37",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104591",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP LIMING LHE",
                    "alamat_pelapor": "JL KEBON JERUK 3 NO 1 F RT 02 RW 04 KEL MAPAR KEC TAMANSARI KOTA JAKARTA BARAT ACUAN : TUNAS 2000 / BMW ",
                    "no_telp_pelapor": "0216296012",
                    "keterangan_pelapor": "APP MIRING DARI KEDUDUKANNYA PTL MENYALA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.UKHWATUN",
                    "waktu_lapor": "01/02/2023 14:10:45",
                    "waktu_recovery": "01/02/2023 14:22:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104592",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18130,
                    "nama_ulp": "ULP RUMBAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "eko wira",
                    "alamat_pelapor": "JL SEKOLAH RBI",
                    "no_telp_pelapor": "6281268882007",
                    "keterangan_pelapor": "stand meteran tidak berjalan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:10:49",
                    "waktu_recovery": "01/02/2023 16:22:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104596",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tiara Paradisa",
                    "alamat_pelapor": "JL MALABAR No.10 RT.000 RW.00 BAB FAKLTS",
                    "no_telp_pelapor": "628121109908",
                    "keterangan_pelapor": "Pencatatan meter bulan ini MINUS 590 kWh & sudah dilihat oleh petugas pencatat meter. Kenapa tagihan masih besar Rp. 471.110?",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:11:18",
                    "waktu_recovery": "01/02/2023 14:17:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104597",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52050,
                    "nama_up3": "UP3 SURAKARTA",
                    "id_ulp": 52055,
                    "nama_ulp": "ULP KARTOSURA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Arya Adi Bintoro",
                    "alamat_pelapor": "Kampung Masjid RT: 002 RW: 011",
                    "no_telp_pelapor": "6289602776760",
                    "keterangan_pelapor": "Tagihan listrik naik sampai Rp 520.000 yang mana bulan-bulan sebelumnya hanya berkisar kurang lebih Rp 400.000. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:11:27",
                    "waktu_recovery": "01/02/2023 14:57:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K1223020100223",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18140,
                    "nama_ulp": "ULP PANAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AFRIDA",
                    "alamat_pelapor": "JL ROWO BENING NO 4 RT-4 / RW-10 KEL SIDOMULYO BARAT KEC TAMPAN KOTA PEKANBARU RIAU. ACUAN : DEKAT TOWER ",
                    "no_telp_pelapor": "081266158333",
                    "keterangan_pelapor": "DISPLAY APP TERTERA GAGAL. PTL MENYALA. SISA KWH = 313.84 KWH. NO TOKEN : 29347038036073594477 INFO PELANGGAN TERKADANG ANGKA YANG DITEKAN PADA DISPLAY APP HILANG. INFO PETUGAS REALISASI PENGANANAN PETUGAS ADALAH 15 HARI KERJA. TERKAIT NO LAPOR G1223010900212",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.IRMA",
                    "waktu_lapor": "01/02/2023 14:11:46",
                    "waktu_recovery": "01/02/2023 15:18:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104598",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12802,
                    "nama_ulp": "ULP BELAWAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mhdreza fahlevy",
                    "alamat_pelapor": "simpang kantor Jl.amal gg.ikhlas ",
                    "no_telp_pelapor": "6281322863709",
                    "keterangan_pelapor": "hallo kak, saya mau ber tanya , kenapa bulan ini tagihan listrik kami sampai 481rb ? tolong di cek ke rumah kami ya... sedangkan pemakaian di rumah gak banyak, mohon di follow up secepatnya, cari solusinya gimana ya.\\n\\nmohonn di bantu SECEPATNYA. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:11:49",
                    "waktu_recovery": "01/02/2023 15:49:06",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020104603",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "92161",
                    "nama_pelapor": "BP INDRA KUSUMA PUTRA ",
                    "alamat_pelapor": "JL PIS BARU GG CEMARA RT 3/5  NO. 12 KEL PISANGAN BARU KEC MATRAMAN KOTA JAKTIM",
                    "no_telp_pelapor": "081280310412",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 01/02/23 PEMBAYARAN PROSES PINDAH SR DENGAN NO REG 5413032008198, YBS MENGINGINKAN AGAR HAL TSB SEGERA DITINDAKLANJUTI KARENA BANGUNAN HAMPIR RUBUH DAN AKAN SEGERA DIRENOVASI,JIKA TIDAK SEGERA DITANGANI YBS BERNIAT AKAN MELANJUTKAN KE RANAH HUKUM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KERIDA.CSOI",
                    "waktu_lapor": "01/02/2023 14:12:09",
                    "waktu_recovery": "01/02/2023 15:29:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020104605",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU GANIS",
                    "alamat_pelapor": "PR HARVEST CITY ROSEMARY RA16 NO 26 KEL CIKARAGEMAN KEC SETU KAB BEKASI JAWA BARAT",
                    "no_telp_pelapor": "081212974043",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103693, TGL 05/12/2020 PENANGGANAN GANGGUAN MCB RUSAK OLEH PETUGAS (BP SYAIFUL) DILAKSANAKAN DENGAN  CARA SAMBUNG LANGSUNG, LG  TIDAK DIBERIKAN   MOHON   SEGERA DILAKUKAN PENANGGANAN SESUAI KETENTUANNYA. ID METER 32117760101. TERKAIT K5421062000437. LU, BELUM ADA TINDAK LANJUT, PELANGGAN MEMINTA DIHUBUNGI SECEPATNYA CC.54.FIKRI PKL 14:11 WIB.CC.54.FIKRI PKL 15:11 WIB. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FIKRI",
                    "waktu_lapor": "01/02/2023 14:12:22",
                    "waktu_recovery": "01/02/2023 17:00:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020104606",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1403,
                    "nama_up3": "UP3 BENGKULU",
                    "id_ulp": 14620,
                    "nama_ulp": "ULP KEPAHIANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "wawan",
                    "alamat_pelapor": "nakau sungai serut",
                    "no_telp_pelapor": "6282379242232",
                    "keterangan_pelapor": "mau isi pulsa gak bisa,daya suda naik 1300,tapi blum di seting dari 900 ke 1300 nya nomor meter 14343791183",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:12:23",
                    "waktu_recovery": "01/02/2023 20:41:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020104607",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP. ANDI",
                    "alamat_pelapor": "KOMPLK GNG SAHARI PERMAI ATAU TAN KUDUS JL.HIDUP BARU BLOK C NO.1  RT. 11 RW. 3 DS/KEL. PADEMANGAN KEC. PADEMANGAN BRT JAKUT ( LOKASI DEPAN ERAFONE) ",
                    "no_telp_pelapor": "02164714015",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL MENYALA, SISA KWH: 112 KWH ) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DARTI",
                    "waktu_lapor": "01/02/2023 14:12:26",
                    "waktu_recovery": "01/02/2023 14:22:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104608",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": " BP RONNY ",
                    "alamat_pelapor": "JL SUKATANI RT-3 / RW-5 NO 109 KEL.TEGAL ANGUS  KEC TELUKNAGA  KAB TANGERANG   BANTEN ",
                    "no_telp_pelapor": "089601964214",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL  24/10/2022  PERMOHONAN  BERHENTI BERLANGGANAN SELAMANYA. TGL 27/10/2022 DILAKUKAN PEMBONGKARAN APP STATUS PADA AP2T \\\"N\\\" YBS MENGINGINKAN INFROMASI TERKAIT PENGEMBALIAN UJL ATAS PROSES  TSBT.DAN K5423013005580 STATUS SELESAI, SESUAI INFO PELANGGAN TELAH DIHUBUNGI OLEH PETUGAS DAN NAMUN HINGGA BELUM ADA TINDAKLANJUT,  PELANGGAN PERNAH LAPOR DENGAN NO: K5422110702866 K5422122004573, K5423012703101, K5223013101600",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.HERMA.CSOI",
                    "waktu_lapor": "01/02/2023 14:12:36",
                    "waktu_recovery": "01/02/2023 14:43:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Data",
                    "nama_subissuetype": "Berhenti Berlangganan"
                },
                {
                    "no_laporan": "K5423020104609",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL PR VILLA MELATI MAS M-11 NO.3",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:12:30",
                    "waktu_recovery": "01/02/2023 14:16:22",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104615",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE ALTURA No.03 GD SERPONG",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:12:53",
                    "waktu_recovery": "01/02/2023 14:16:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104619",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andre Putra",
                    "alamat_pelapor": "JL DUKUH BARAT I No.16 RT.8 RW.7",
                    "no_telp_pelapor": "6281382097625",
                    "keterangan_pelapor": "penambahan daya ingin ke 13.200 karena permohonan naik daya skrg ke 11.000 dan info dari teknisi pln tidak bisa ke 3 phase",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:13:02",
                    "waktu_recovery": "01/02/2023 16:59:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020104623",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL KP SEMPUR RT011/03 DS KDU CRG",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:13:13",
                    "waktu_recovery": "01/02/2023 14:16:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104626",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "DAVID LABAN",
                    "alamat_pelapor": "JL KP DONGKAL RT6/5 PAKU ALAM SRP",
                    "no_telp_pelapor": "62546200157827",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:13:56",
                    "waktu_recovery": "01/02/2023 14:16:46",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104627",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14220,
                    "nama_ulp": "ULP SEKAYU",
                    "idpel_nometer": "",
                    "nama_pelapor": "Reno Supriyadi",
                    "alamat_pelapor": "JL KOLONEL WAHID UDIN - SEKA No.0 RT.2 RW.1 SERASAN JA",
                    "no_telp_pelapor": "6282373604264",
                    "keterangan_pelapor": "Mohon bantuannya untuk perbaikan/pergantian segel OKA di Kwh BTS XL berikut",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:14:04",
                    "waktu_recovery": "01/02/2023 17:04:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104630",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31211,
                    "nama_ulp": "ULP BUNGKU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL PENDIDIKAN NO 0 RT 0 RW 0 DN DESA BAHODOPI, BAHODOPI KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH. ACUAN: DI BELAKANG KANTOR KUA.",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 15/4/22 PEMBAYARAN PROSES PB (R1T / 1300 VA) DENGAN NO AGENDA 312119912204153973 DAN NO REGISTER 3121112043730 HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN NAMUN PADA STATUS AP2T TGL 18/7/22 PEREMAJAAN PDL",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVA_I",
                    "waktu_lapor": "01/02/2023 14:14:59",
                    "waktu_recovery": "01/02/2023 14:53:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104632",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FAJRUL",
                    "alamat_pelapor": "PR LEGOK PERMAI GARDENIA BLK-L NO 11 KEL LEGOK KEC LEGOK  KAB TANGERANG. ",
                    "no_telp_pelapor": "02127881701",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 TOKEN 22495299104857754865",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IRMA_SURYANI",
                    "waktu_lapor": "01/02/2023 14:15:06",
                    "waktu_recovery": "01/02/2023 14:28:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104634",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 145,
                    "nama_up3": "UP3 JEMBER",
                    "id_ulp": 51602,
                    "nama_ulp": "ULP LUMAJANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "HARTONO",
                    "alamat_pelapor": "JL VETERAN No. RT. 2 RW. 4 SIDODADI",
                    "no_telp_pelapor": "6285102778002",
                    "keterangan_pelapor": "Sehubungan dengan pengajuan proses tambah daya dari 2200va ke 16.500va apa sudah bisa dilakukan karena saya mengajukan penambahan daya tersebut tidak bisa dikarenakan katanya travo disekitar tersebut OB mohon informasi segera ya karena tempat usaha saya mau segera opening tapu terkendala dengan ketersediaan listrik yg kurang cukup",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:15:13",
                    "waktu_recovery": "01/02/2023 18:25:13",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5323020100560",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53841,
                    "nama_ulp": "ULP BOGOR BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANDI ",
                    "alamat_pelapor": "KP KEDUNG HALANG SENTRAL JEMBATAN1, NO 100 RT 1/RW, SUKARESMI, TANAH SAREAL, KOTA BOGOR, JAWA BARAT",
                    "no_telp_pelapor": "0217222404",
                    "keterangan_pelapor": "PERMOHONAN PASANG BARU DENGAN NO AGENDA 538419912212227159/ 5384112140305 SUDAH DIBAYARKAN TANGGAL 22/12/2022 NAMUN SAMPAI DENGAN SAAT INI BELUM ADA REALISASI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.SUHENDRA",
                    "waktu_lapor": "01/02/2023 14:15:35",
                    "waktu_recovery": "01/02/2023 14:33:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104640",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52250,
                    "nama_up3": "UP3 TEGAL",
                    "id_ulp": 52253,
                    "nama_ulp": "ULP PEMALANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SURYO",
                    "alamat_pelapor": "JL IRIAN DS BANJARAAN RT 4/1 DS BANJARAN KEC TAMAN  KAB PEMALANG ",
                    "no_telp_pelapor": "02152391281",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN . PELANGGAN BERMAKSUD MELAKUKAN PEMBAYARAN NAMUN TIDAK MENGETAHI ID PEL .N NUR HIKMAH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_lapor": "01/02/2023 14:16:12",
                    "waktu_recovery": "01/02/2023 14:23:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5423020104641",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU EVELINE",
                    "alamat_pelapor": "JL BUKIT CINERE KAVLING 64A RT 12 RW 03 KEL GANDUL KEC CINERE . KOTA DEPOK. ACUAN: DEKAT MESJID ",
                    "no_telp_pelapor": "0217540930",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. ST AK REK FEB 2023= 36.056, ST APP TGL 02/02/23= 36.331, ST BACA AMCT= 36.748. RUMAH DIHUNI. PELANGGAN MENGINGINKAN AGAR PERIHAL TSB TIDAK TERJADI KEMBALI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURASIYAH.CSOI",
                    "waktu_lapor": "01/02/2023 14:16:12",
                    "waktu_recovery": "01/02/2023 15:49:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K5423020104643",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "Vivian etenia",
                    "alamat_pelapor": "Jl. Cemara Raya No.3",
                    "no_telp_pelapor": "6281288227723",
                    "keterangan_pelapor": "tidak bisa memasukan kode token,slalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:16:11",
                    "waktu_recovery": "01/02/2023 16:25:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104645",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 7,
                    "nama_up3": "UP3 BULUNGAN",
                    "id_ulp": 54310,
                    "nama_ulp": "UP3 BULUNGAN",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU ZAHRA",
                    "alamat_pelapor": "JL DAMAI RT 7/3 NO.46 KEL CIPETE UTARA KEC KEBAYORAN BARU JAKARTA SELATAN",
                    "no_telp_pelapor": "0218231991",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN TGL 31/01/23 DATANG PETUGAS P2TL MELAKUKAN PENGECEKAN APP DAN YBS DIKENAKAN PEMBAYARAN  SEBESAR RP.565.000,- (TIDAK DIBAYARKAN) SESUAI INFO PELANGGAN SETEMPAT KOSOMG SELAMA 3 TAHUN DAN MENGINGINKAN PENJELASAN ATAS PERIHAL TSB.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_lapor": "01/02/2023 14:16:31",
                    "waktu_recovery": "01/02/2023 14:30:28",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5423020104647",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rozi Fachrul",
                    "alamat_pelapor": "JL MED BEL KAMP BAHARI No. MARTUBUNG",
                    "no_telp_pelapor": "6281260671060",
                    "keterangan_pelapor": "saya mau isi token tapi gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:16:35",
                    "waktu_recovery": "01/02/2023 14:54:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104650",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "14031095376",
                    "nama_pelapor": "ALBIKER TAMBA",
                    "alamat_pelapor": "JL. PAMAAN, CIMANGGIS, KOTA DEPOK, JAWA BARAT",
                    "no_telp_pelapor": "081290824346",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI, PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN STATUS PADA P2APST TERTERA KIRIM DIL PREPAID. PTL TIDAK PADAM DENGAN SISA KWH 1900.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.LINTANG.SM",
                    "waktu_lapor": "01/02/2023 14:16:48",
                    "waktu_recovery": "01/02/2023 14:59:07",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5323020100563",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52250,
                    "nama_up3": "UP3 TEGAL",
                    "id_ulp": 52251,
                    "nama_ulp": "ULP TEGAL KOTA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP BAMBANG ",
                    "alamat_pelapor": "JL PANGGUNG BARU NO 0 RT-6 / RW-7 KEL SELEROK KEC TEGAL TIMUR KOTA TEGAL DKT SD PANGGUNG ",
                    "no_telp_pelapor": "087772666360",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN KWH INGIN DIPINDAHKAN SEMENTARA KARENA PERSIL AKAN DIRUBUHKAN UNTUK RENOVASI IDPEL  522510251593, MOHON KONFIRMASI PELANGGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.RENNY",
                    "waktu_lapor": "01/02/2023 14:17:31",
                    "waktu_recovery": "01/02/2023 15:51:03",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104654",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DIAN",
                    "alamat_pelapor": "PER SARUA PERMAI JL NUSANTARA BLOK C29 NO 10 KEL BENDA BARU KEC PAMULANG TANGERANG SELATAN 15416",
                    "no_telp_pelapor": "0217416461",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH APP DIKARENAKAN RENOVASI , PEMOHON MENGAKU SEBAGAI PEMILK PERSIL ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MAFTUH.LC",
                    "waktu_lapor": "01/02/2023 14:17:55",
                    "waktu_recovery": "01/02/2023 15:48:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104655",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "5794  865",
                    "nama_pelapor": "IBU HELENA",
                    "alamat_pelapor": "JL RICAN BARU NO 20 KEL SLEMAN KEC SLEMAN KOTA  DIY (DEKAT UNIV ATMAJAYA SLEMAN)",
                    "no_telp_pelapor": "0214750560",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020101926, TGL 30/01/23 TUNGGAKAN REK  JAN 23 BERIKUT BK TELAH DILUNASI DI APL SETEMPAT. PTL MINTA SEGERA DISAMBUNG. SESUAI INFO PELANGGAN BELUM ADA PETUGAS MENGHUBUNGI CC.54.SUTA. PELANGGAN LAPOR KEMBALI INGIN DISAMBUNGKAN HARI INI JUGA DAN INGIN DI HUB UNGI OLEH PETUGASNYA CC.54.EPI PKL 14.33 WIB ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWIN.CSOI",
                    "waktu_lapor": "01/02/2023 14:17:55",
                    "waktu_recovery": "01/02/2023 14:50:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020104658",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdul Muazin",
                    "alamat_pelapor": "Kampung Wisata Orong Gerisak DesaTetebatu",
                    "no_telp_pelapor": "6281936314111",
                    "keterangan_pelapor": "Pulsa tidak bisa masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:18:08",
                    "waktu_recovery": "01/02/2023 15:59:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104663",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Syahrul",
                    "alamat_pelapor": "Jl. Alternatif Cibubur No.60",
                    "no_telp_pelapor": "6281413107523",
                    "keterangan_pelapor": "gagal isi token listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:18:38",
                    "waktu_recovery": "01/02/2023 15:06:01",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104665",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51720,
                    "nama_ulp": "ULP SAMPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sihebuddin Fahmi",
                    "alamat_pelapor": "DS AENG SAREH No. SAMPANG",
                    "no_telp_pelapor": "6287771277757",
                    "keterangan_pelapor": "tidak bisa memasukkan token tetap gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:18:50",
                    "waktu_recovery": "01/02/2023 14:37:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104667",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 412,
                    "nama_up3": "UP3 TERNATE",
                    "id_ulp": 41230,
                    "nama_ulp": "ULP BACAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Laode Darman",
                    "alamat_pelapor": "DS BABANG No.1 BACAN",
                    "no_telp_pelapor": "6282190217070",
                    "keterangan_pelapor": "isi token selalu gagal padahal sudah sesuai dengan no token.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:18:55",
                    "waktu_recovery": "01/02/2023 16:50:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104670",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jan sebastian",
                    "alamat_pelapor": "JL ASTEK/GUDANG LENGKONG TIM No. RT.3 RW.4",
                    "no_telp_pelapor": "6282114751181",
                    "keterangan_pelapor": "Sejak penambahan daya, lampu \\\"imp/kwh\\\" saya berkedip kedip terus. Saya baru menyadari ketika tetangga saya kemarin menginformasikan bahwa di meteran miliknya lampu tersebut tidak nyala sama sekali.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:19:03",
                    "waktu_recovery": "01/02/2023 14:38:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020104674",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "000000000000000007432377",
                    "nama_pelapor": "BP CHANDRA KURNIAWAN ",
                    "alamat_pelapor": "KK PURI CILEUNGSI BLOK Y5 NO 18 JL KH UMAR RAWAILAT GANDOANG KEC CILEUNGSI KAB BOGOR",
                    "no_telp_pelapor": "02180488469",
                    "keterangan_pelapor": "LEBIH TAGIH REKENING FEBRUARI 23 ST AKHIR = 14.358 ST APP TGL 01/02/23 = 13.259. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_lapor": "01/02/2023 14:19:24",
                    "waktu_recovery": "01/02/2023 15:06:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020104675",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53732,
                    "nama_ulp": "ULP BABELAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "JL RAYA GABUS GEDONG No.0 RT.1 RW.6 SRIMUKTI",
                    "no_telp_pelapor": "6287880432668",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter stand akhir kWh meter tgl 27 Januari 2023  15280, namun stand akhir pada tagihan 17176, swacam sudah dicoba tetapi error, adapun bila ingin melakukan joint visit dapat menghubungi 087880432668",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:19:24",
                    "waktu_recovery": "02/02/2023 01:41:42",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020104677",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "545302324031",
                    "nama_pelapor": "BP AJO",
                    "alamat_pelapor": "JL MAWAR VI RT 10 RW 06 NO 18 KEL TUGU UTARA KEC KOJA, JAKARTA UTARA. ACUAN : DEKAT TAMAN GG VI",
                    "no_telp_pelapor": "02143907974",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA 100 KWH. NO TELEPON 08979177588 A/N IBU ANA. LAPOR KEMBALI KARENA BELUM ADA PENANGANAN. NO TOKEN 47079824484711227062. CC.54.BADRIA, 02143907974, 12G0A0H (01/02/23 PUKUL 15:11)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHLI",
                    "waktu_lapor": "01/02/2023 14:19:33",
                    "waktu_recovery": "01/02/2023 18:45:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104680",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52550,
                    "nama_up3": "UP3 DEMAK",
                    "id_ulp": 52551,
                    "nama_ulp": "ULP DEMAK",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IZZUN",
                    "alamat_pelapor": "PPTQ KHIDMAG QUR'AN JL. BIDAN SRIEIJI RT 01 RW 01 MEGONTEN KEBONAGUNG DEMAK",
                    "no_telp_pelapor": "082136554470",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN GESER APP DIKARENAKAN RENOVASI DENGAN NO. KTP PEMILIK 3321141107790001 A/N ALI MAHFUDLON SERTA NO. KTP \\nDIBERI KUASA 3311044903970001  AN. IZZUN NASTITI PEMOHON MENGAKU SEBAGAI (DIBERI KUASA)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.IFUL123.LC",
                    "waktu_lapor": "01/02/2023 14:19:47",
                    "waktu_recovery": "01/02/2023 17:18:34",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104683",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "devi ratnasari",
                    "alamat_pelapor": "DN BUNUT No.0 RT.1 RW.1 GADING",
                    "no_telp_pelapor": "6287781817757",
                    "keterangan_pelapor": "gagal terus saat isi kode token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:19:59",
                    "waktu_recovery": "01/02/2023 14:49:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104693",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12128,
                    "nama_up3": "UP3 MEDAN UTARA",
                    "id_ulp": 12804,
                    "nama_ulp": "ULP LABUHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "irfi julfadlillah",
                    "alamat_pelapor": "JL MARELAN RAYA PASAR II R.PULAU No.0 LK.17",
                    "no_telp_pelapor": "6285270075530",
                    "keterangan_pelapor": "token di isi selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:21:17",
                    "waktu_recovery": "01/02/2023 14:54:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104694",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 541,
                    "nama_up3": "UP3 KARAWANG",
                    "id_ulp": 53461,
                    "nama_ulp": "ULP CIKAMPEK",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tuti Alawiah",
                    "alamat_pelapor": "KP CIBANGO No.0 RT.000 RW.00 TELARSARI",
                    "no_telp_pelapor": "6285719351502",
                    "keterangan_pelapor": "kenapa bln sekarang pembayaran listrik atas Nama MARIAN naiknya nyampe duaratus lebih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:21:18",
                    "waktu_recovery": "01/02/2023 15:15:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100573",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP IWAN",
                    "alamat_pelapor": "JL WIJAYA KUSUMA III GANG 2 NO.83 RT.18/7 KEL.MALAKASARI KEC.DUREN SAWIT JAKARTA TIMUR",
                    "no_telp_pelapor": "6285881937572",
                    "keterangan_pelapor": "PELAPOR A.N BPK IWAN DENGAN NO KTP : 3175070504720008 TIDAK PERNAH MERASA MENGAJUKAN PERMOHONAN PASANG BARU A.N PELANGGAN INDOMARCO PRISMATAMA. SAAT INI PELAPOR DIDATANGI PETUGAS PAJAK DIKARENAKAN IDPEL TERSEBUT DENGAN DAYA 23000 VA DIKENAKAN WAJIB PAJAK. PELANGGAN MINTA DIBANTU UNTUK PROSES PEMBARUAN DATA NO KTP PEMILIK ASLI NOMOR IDPEL 545302361949 TERSEBUT. MOHON KONFIRMASI PELANGGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.ADY",
                    "waktu_lapor": "01/02/2023 14:21:59",
                    "waktu_recovery": "01/02/2023 19:09:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104699",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53872,
                    "nama_ulp": "ULP CIBINONG",
                    "idpel_nometer": "01328025901",
                    "nama_pelapor": "BP ANDI RAHMAT",
                    "alamat_pelapor": "JL AMANAH NO 99 004 / RW-08 KEL CIBINONG KEC CIBINONG ACUAN LOKASI : DEKAT WR BANG AHMAD",
                    "no_telp_pelapor": "081289035431",
                    "keterangan_pelapor": "MOHON UNTUK DI TINDAKLANJUTI PERPINDAHAN APP DI KARENAKAN RENOVASI BANGUNAN. PELANGGAN SELAKU PEMILIK BANGUNAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.D_ISLAMIYAH",
                    "waktu_lapor": "01/02/2023 14:22:14",
                    "waktu_recovery": "01/02/2023 15:06:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104701",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "JL KP.MANUNGTUNG RT01/02 LEGOK",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:22:08",
                    "waktu_recovery": "01/02/2023 14:26:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104703",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani nuraeni",
                    "alamat_pelapor": "kp.cikadongdong rt01rw6",
                    "no_telp_pelapor": "6282118170251",
                    "keterangan_pelapor": "kWh gagal isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:22:19",
                    "waktu_recovery": "01/02/2023 14:31:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104705",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52000,
                    "nama_up3": "UP3 KUDUS",
                    "id_ulp": 52002,
                    "nama_ulp": "ULP JEPARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "noor muhammad rizqi",
                    "alamat_pelapor": "DS BANDENGAN RT.0 RW.0 BANDENGAN",
                    "no_telp_pelapor": "62895386941188",
                    "keterangan_pelapor": "kenapa saya masukan token listrik kok gagal terus, tolong bantuannya dari tadi enggak bisa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:22:28",
                    "waktu_recovery": "01/02/2023 14:36:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104707",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "PR PONDOK JAGUNG BLK GR 2 No.19A PONDOK JAG",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:22:30",
                    "waktu_recovery": "01/02/2023 14:27:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Program Konversi Kompor Induksi",
                    "nama_subissuetype": "Kompor Rusak / Mati"
                },
                {
                    "no_laporan": "K5423020104712",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "KP KOCEAK RT 5/1 KARANGGAN SRP",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:22:53",
                    "waktu_recovery": "01/02/2023 14:27:13",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104714",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "RAHALI",
                    "alamat_pelapor": "JL JL KELAPA DUA CURUG",
                    "no_telp_pelapor": "628546200160860",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:23:17",
                    "waktu_recovery": "01/02/2023 14:27:22",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104715",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53571,
                    "nama_ulp": "ULP UJUNGBERUNG",
                    "idpel_nometer": "0000000000000005006555",
                    "nama_pelapor": "IBU SELVIANI NUR YULIYANI",
                    "alamat_pelapor": "JL. SADANG, KOMPLEK CIBIRU ASRI 1 BLOK B NO 41 RT/RW 04/17, CILEUNYI, KAB. BANDUNG 40625",
                    "no_telp_pelapor": "085721888806",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK FEB/2023 = 28492, ST APP TGL 01/02/2023 = 28322. REK BELUM DILUNASI. (PER SEPTEMBER 2022 - 21 JANUARI 2023 RUMAH KOSONG DAN SAAT INI DIHUNI, RUMAH BERPAGAR DAN TERKUNCI, APP MUDAH DIJANGKAU, TIDAK TAU PETUGAS MELAKUKAN SWACAM ATAU TIDAK). PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NITA.LC",
                    "waktu_lapor": "01/02/2023 14:23:39",
                    "waktu_recovery": "01/02/2023 15:55:33",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020104717",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANGGI ",
                    "alamat_pelapor": "JL- KP KEBON MANGGU NO 0 RT-3 / RW-1 KEL CISAUK KEC CISAUK KAB TANGERANG BANTEN // DEPAN BENGKAL EMERAL AUTO ",
                    "no_telp_pelapor": "081389519536",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL TIDAK PADAM)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RISKA_MEGAWATI",
                    "waktu_lapor": "01/02/2023 14:24:06",
                    "waktu_recovery": "01/02/2023 14:29:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100578",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU FITRI ",
                    "alamat_pelapor": "KP CIBUGIS JL KLAPANUNGGAL NO 146 RT-3 / RW-5 DESA 0 KEC KLAPANUNGGAL KAB BOGOR ",
                    "no_telp_pelapor": "083825393555",
                    "keterangan_pelapor": "TIDAK BISA PEMBELIAN TOKEN, DATA P2APST NO METER 14009454530 KET SILAHKAN KIRIM DIL PREPAID KE P2APST !!! PTL MENYALA SISA 103 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.EVA",
                    "waktu_lapor": "01/02/2023 14:24:47",
                    "waktu_recovery": "01/02/2023 15:06:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104726",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 543,
                    "nama_up3": "UP3 PURWAKARTA",
                    "id_ulp": 53421,
                    "nama_ulp": "ULP PAGADEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yuni Yulianti",
                    "alamat_pelapor": "KP WATES No.0 RT.000 RW.00 LANGKAP",
                    "no_telp_pelapor": "6289678168707",
                    "keterangan_pelapor": "Min mohon maaf ini listrik rumah ibu saya kan kena petir yaa tolong segera diperbaiki",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:24:55",
                    "waktu_recovery": "01/02/2023 15:00:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104730",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 143,
                    "nama_up3": "UP3 BOJONEGORO",
                    "id_ulp": 51805,
                    "nama_ulp": "ULP PADANGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "",
                    "alamat_pelapor": "DS NAPIS No. RT. 1 RW. 1 TBREJO",
                    "no_telp_pelapor": "6285739240023",
                    "keterangan_pelapor": "padam sejak pagi hingga kini.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:25:10",
                    "waktu_recovery": "01/02/2023 14:58:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100579",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ANGEL",
                    "alamat_pelapor": "PR GREEN LAKE CITY CLUSTER ASIA 7 NO.28 KEL CIPONDOH KEC CIPONDOH KOTA TANGERANG / DKT FRESH MARKET ",
                    "no_telp_pelapor": "6287811012020",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN KOVERSI NO.TOKEN  52087228205065343835 KE NO.METER BARU (DI LOKASI ADA PERGANTIAN KWH METER) ID.PEL 546302118900",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DIRMAN",
                    "waktu_lapor": "01/02/2023 14:25:22",
                    "waktu_recovery": "01/02/2023 16:14:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020104737",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalu Pandri",
                    "alamat_pelapor": "Kampung Wisata Orong Gerisak DesaTetebatu",
                    "no_telp_pelapor": "6287806776754",
                    "keterangan_pelapor": "tidak bisa masuk token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:26:09",
                    "waktu_recovery": "01/02/2023 15:59:01",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104746",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE EXMORE No.01 GD SERPONG",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:27:52",
                    "waktu_recovery": "01/02/2023 14:30:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104748",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRIKUS",
                    "alamat_pelapor": "KP CIBOGO WETAN No. RT.2 RW.3",
                    "no_telp_pelapor": "628566200154255",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:28:11",
                    "waktu_recovery": "01/02/2023 14:30:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104750",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51357,
                    "nama_ulp": "ULP KRAKSAAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABDURRAHMAN",
                    "alamat_pelapor": "Perumahan Griya Permai Paiton. Masuk gerbang, lurus ke selatan, belok kanan, lalu lihat masjid, rumah ukiran depan kanan masjid",
                    "no_telp_pelapor": "6285235511969",
                    "keterangan_pelapor": "meter nyala, skring tidak ada Strom. kondisi rumah padam",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:28:36",
                    "waktu_recovery": "01/02/2023 14:49:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104752",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 20,
                    "nama_up3": "UP3 KRAMAT JATI",
                    "id_ulp": 54710,
                    "nama_ulp": "UP3 KRAMAT JATI",
                    "idpel_nometer": "0",
                    "nama_pelapor": "ridwansyahricardo@gmail.com",
                    "alamat_pelapor": "JL. CONDET RAYA NO.5 RT 013/004 KEL. BATU AMPAR KEC. KRAMAT JATI, JAKARTA TIMUR – DKI JAKARTA",
                    "no_telp_pelapor": "089609314747",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. PADA TANGGAL 06/12/2022 PETUGAS DATANG AN. FIKRI. ATAS TEMUAN PELANGGARAN P2TL. SESUAI INFORMASI YBS BERKEBERATAN ATAS TEMUAN TSB DIKARENAKAN SEBELUMNYA TERDAPAT PEREMEJAAN DI KWH METERNYA. YBS SUDAH KE UNIT PLN DAN SUDAH DIBERIKAN BERITA ACARA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KARTIKA.SM",
                    "waktu_lapor": "01/02/2023 14:29:03",
                    "waktu_recovery": "01/02/2023 16:41:02",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5423020104753",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "000000000000000006015852",
                    "nama_pelapor": "BP EKA",
                    "alamat_pelapor": "JL RAYA KP SETU GG H GUMAY NO 76 RT 9/2 KEL BINTARA KEC BEKASI BARAT KOTA BEKASI",
                    "no_telp_pelapor": "0213908501",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) NO TOKEN : 6291 8456 2661 0938 0687 DAN 3334 7789 9774 5991 3180 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "01/02/2023 14:28:58",
                    "waktu_recovery": "01/02/2023 15:55:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104766",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56140,
                    "nama_ulp": "ULP CIKANDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "Abdullah",
                    "alamat_pelapor": "kp. Nambo Ds. Kaserangan Kec. Ciruas Kab. serang ",
                    "no_telp_pelapor": "6281295078887",
                    "keterangan_pelapor": "Permasalahan kWh yang ingin dipindahkan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:30:44",
                    "waktu_recovery": "01/02/2023 15:10:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104771",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Lalu Pandri",
                    "alamat_pelapor": "DN ORONG GERISAK No.",
                    "no_telp_pelapor": "6287806776754",
                    "keterangan_pelapor": "32177971606",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:31:12",
                    "waktu_recovery": "01/02/2023 15:58:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104774",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rani nuraeni",
                    "alamat_pelapor": "kp.cikadongdong rt01rw6",
                    "no_telp_pelapor": "6282118170251",
                    "keterangan_pelapor": "kWh gagal isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:31:40",
                    "waktu_recovery": "01/02/2023 16:12:36",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104775",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP SUHADA",
                    "alamat_pelapor": "JL H EMIN KP CIPETE RT03/01 NO -  KEL PEKOJAN KEC PINANG KOTA TANGERANG DEKAT SMK GAMA ",
                    "no_telp_pelapor": "081314566165",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN ATAS LONJAKAN REKENING FEB 23, ST AKHIR = 3602 .ST APP TGL 01/02/23 = 3621, PLN 123 TELAH MENJELASKAN SESUAI DENGAN DATA ACMT, NAMUN PELANGGAN MENGINGINKAN PENJELASAN ATAS LONJAKAN TERSEBUT \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURHAJIZAH.CSOI",
                    "waktu_lapor": "01/02/2023 14:32:03",
                    "waktu_recovery": "01/02/2023 16:25:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Petugas Cater Jarang Datang"
                },
                {
                    "no_laporan": "K5423020104780",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "PR CLUSTER GREEN ORCHID RESIDENCE BLOK B No.05 CIATER",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:32:15",
                    "waktu_recovery": "01/02/2023 14:39:37",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104783",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-01",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:32:34",
                    "waktu_recovery": "01/02/2023 15:06:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104784",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53581,
                    "nama_ulp": "ULP CIMAHI KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "DILLA PRATAMA GUNAWAN",
                    "alamat_pelapor": "JL CISURUPAN No.106 RT.004 RW.08 CITEUREUP",
                    "no_telp_pelapor": "6281312015151",
                    "keterangan_pelapor": "minta tolong dicek pemakaian listrik karena bayar swtiap bulan agak mahal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:32:34",
                    "waktu_recovery": "01/02/2023 14:46:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104785",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12129,
                    "nama_up3": "UP3 BUKIT BARISAN",
                    "id_ulp": 12907,
                    "nama_ulp": "ULP PANGURURAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI ",
                    "alamat_pelapor": "JL- RT- RW- NO- DS SIHOTANG PANGURURAN KEL TURPUK SIHOTANG KEC HARIAN, KAB. SAMOSIR, SUMATERA UTARA ACUAN LOKASI DEKAT SD ",
                    "no_telp_pelapor": "08118400029",
                    "keterangan_pelapor": "TGL 17/01/23 PROSES PD ( R1T / 450 - R1T / 900 VA) DENGAN NO AGENDA 129079922301171052 DAN NO REG 1290715000974 TGL 17/01/23 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AL_MIRA",
                    "waktu_lapor": "01/02/2023 14:32:47",
                    "waktu_recovery": "01/02/2023 14:46:02",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020104790",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL KP KAMURANG ATAS RT4/1 PKA SRP",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:32:53",
                    "waktu_recovery": "01/02/2023 15:07:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104794",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "rahmat dwi anggoro",
                    "alamat_pelapor": "PR GDC WEST MANHATTAN BLOK AF6 No.22 RT.0 RW.0 BEKASI",
                    "no_telp_pelapor": "6281310380508",
                    "keterangan_pelapor": "mcb loss",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:33:20",
                    "waktu_recovery": "01/02/2023 17:17:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104795",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51304,
                    "nama_ulp": "ULP SINGOSARI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Djoni Hery Soesanto",
                    "alamat_pelapor": "DK DAMEAN No. RT. 0 RW. 0 KEBONAGUNG",
                    "no_telp_pelapor": "6287776607745",
                    "keterangan_pelapor": "isi token tidak bisa, tertulis GAGAL",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:33:24",
                    "waktu_recovery": "01/02/2023 15:23:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104796",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "INDRA KEMALSYAH AZIS N,SH",
                    "alamat_pelapor": "JL KP BABAKAN RT 3/4 BINONG CRG",
                    "no_telp_pelapor": "628566200199229",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:33:29",
                    "waktu_recovery": "01/02/2023 15:08:05",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104804",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55120,
                    "nama_ulp": "ULP KUTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "komang bayu suta",
                    "alamat_pelapor": "Jl. Bidadari II No.3",
                    "no_telp_pelapor": "6287863113924",
                    "keterangan_pelapor": "proses tambah daya belum terpasang sampai  hari ini",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:34:04",
                    "waktu_recovery": "01/02/2023 14:42:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020104806",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RUSDI ",
                    "alamat_pelapor": "JL PATTENE PERUM GREEN CLAUSTER PATTENE BL D No. 05 KEL PAI, KEC BIRINGKANAYA, KOTA MAKASSAR, SULAWESI SELATAN, DEKAT JEMBATAN TIMBANG MOBIL ",
                    "no_telp_pelapor": "082346654333",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 22/12/22 TELAH DILUNASI PEMBAYARAN  PROSES PD (B2/13.200 VA – B2/66.000 VA) DENGAN NO REG  3202013034555  NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVITA.CSOB",
                    "waktu_lapor": "01/02/2023 14:34:20",
                    "waktu_recovery": "01/02/2023 16:19:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020104807",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51314,
                    "nama_ulp": "ULP KEBONAGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "PRAMUZA KUSNARSYAD",
                    "alamat_pelapor": "PR VILLA BUKIT TIDAR KAV.C 1 No.504",
                    "no_telp_pelapor": "62811123873",
                    "keterangan_pelapor": "mohon perhatian PLN bahwa sejak pemasangan KWH meter hingga saat ini belum dilakukan pemasangan MCB dan segel MCB sebagaimana ditunjukkan dalam foto terlampir.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:34:13",
                    "waktu_recovery": "01/02/2023 19:11:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104809",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EKANTO",
                    "alamat_pelapor": "JL GALUR RT3/3 NO 88 KEL. PISANGAN KEC. CIPUTAT TIMUR TANGSEL BANTEN (SEBELAH PERUM CIREUNDEU PARK)",
                    "no_telp_pelapor": "02174701357",
                    "keterangan_pelapor": "MOHON PERIKSA APP, KARENA DIRAGUKAN KONDISI BEROPERASINYA PIRINGAN KWH BERPUTAR TERLALU CEPAT SEJAK 3 TAHUN LALU. PELANGGAN MENGINGINKAN DILAKUKAN PERGANTIAN APP.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_lapor": "01/02/2023 14:34:22",
                    "waktu_recovery": "01/02/2023 15:45:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104810",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52400,
                    "nama_up3": "UP3 KLATEN",
                    "id_ulp": 52404,
                    "nama_ulp": "ULP KLATEN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUTRISNO",
                    "alamat_pelapor": "JL GENUKAN RT 4 RW 2 RANDUSARI PRAMBANAN KL, RANDUSARI, PRAMBANAN, KAB. KLATEN, JAWA TENGAH",
                    "no_telp_pelapor": "081318607667",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN TGL 26/01/23  REALISASI PROSES PB (R1T / 450 VA) DENGAN NO AGENDA 524049912301103753. SESUAI INFO PELANGGAN PETUGAS HANYA MEMASANG KWH METER NAMUN INSTALASI BELUM TERPASANG.  BERDASARKAN INFO PELANGGAN BELUM ADA TINDAK LANJUT PETUGAS TGL 1/2/23  PKL 14.45  WIB CC.54.AZMINA. PELANGGAN MELAPOR KEMBALI. PELANGGAN MENGINGINKAN KEJELASAN TERKAIT PENYALAAN TSB. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN . CC.54.MUTIA;15:38 01/02/2023",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SRIUTAMI",
                    "waktu_lapor": "01/02/2023 14:34:27",
                    "waktu_recovery": "01/02/2023 20:31:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104811",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53701,
                    "nama_ulp": "ULP TAMBUN",
                    "idpel_nometer": "",
                    "nama_pelapor": "yakup",
                    "alamat_pelapor": "KP PULO No.0 RT.1 RW.3 SUMBERJAYA",
                    "no_telp_pelapor": "628170047448",
                    "keterangan_pelapor": "mohon dibantu selisih kWh meter, tgl 26 Januari 2023 sebesar 53344 stand akhir Januari 2023 52156, sudah coba swacam tetapi error, adapun utk joint visit dapat menghubungi 08170047448",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:34:28",
                    "waktu_recovery": "01/02/2023 16:16:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020104812",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52101,
                    "nama_ulp": "ULP KALASAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Totok Rosihan",
                    "alamat_pelapor": "candirejo ",
                    "no_telp_pelapor": "6285643511397",
                    "keterangan_pelapor": "meteran di segel",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:34:38",
                    "waktu_recovery": "01/02/2023 16:07:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100588",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52050,
                    "nama_up3": "UP3 SURAKARTA",
                    "id_ulp": 52058,
                    "nama_ulp": "ULP SRAGEN",
                    "idpel_nometer": "0017171330005",
                    "nama_pelapor": "BP TEJO",
                    "alamat_pelapor": "JL ROKAN NO 6 KEL SRAGEN KEC SRAGEN KOTA KAB SRAGEN / DPN POLRES SRAGEN",
                    "no_telp_pelapor": "087823367091",
                    "keterangan_pelapor": "MOHON BANTUAN PELANGGAN AKAN MENGAJUKAN PERUBAHAN DAYA DENGAN IDPEL : 520580009097 NAMUN MASIH ADA NO AGENDA PENGADUAN : 520580562204047454. INFO PELANGGAN SUDAH MENGAJUKAN PERUBAHAN DAYA KE KANTOR NAMUN BELUM MENDAPATKAN NO REG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.DEA",
                    "waktu_lapor": "01/02/2023 14:35:05",
                    "waktu_recovery": "01/02/2023 14:51:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020104813",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU RATNA",
                    "alamat_pelapor": "JL PROF DR LATUMETEN  I  NO 32 B  RT-2 / RW-5 KEL GROGOL PETAMBURAN KEC - JAKBAR ACUAN LOKASI KONTRAKAN SIMORANGKIR ",
                    "no_telp_pelapor": "081285429581",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA ) SISA KWH 18.72.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SALSABILA",
                    "waktu_lapor": "01/02/2023 14:35:15",
                    "waktu_recovery": "01/02/2023 15:38:47",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104815",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU EKA",
                    "alamat_pelapor": "JL DANAU RANAU 2 BLK AC2 NO 11 PR CLUSTER CATALINA RT 05/06 KEL MEDANG KEC PAGEDANGAN KAB TANGERANG ",
                    "no_telp_pelapor": "02154212999",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK FEB 23 = 11.688, APP TGL 01/02/23 = 11.589. PELANGGAN MENGINGINKAN AGAR HAL TSB TIDAK TERULANG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ITA_HARYANI",
                    "waktu_lapor": "01/02/2023 14:35:46",
                    "waktu_recovery": "01/02/2023 15:51:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020104820",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12100,
                    "nama_up3": "UP3 PEMATANG SIANTAR",
                    "id_ulp": 12111,
                    "nama_ulp": "ULP KISARAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "irwansyah sitorus",
                    "alamat_pelapor": "dusun 2",
                    "no_telp_pelapor": "6282277974545",
                    "keterangan_pelapor": "sering strip",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:36:04",
                    "waktu_recovery": "01/02/2023 15:06:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100591",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU IRVIANTI",
                    "alamat_pelapor": "KK PDU.PERMAI JL ANGGREK 4 BLOK E5 NO 10 KEL BAHAGIA KEC BABELAN KOTA BEKASI / DEKAT LAPANGAN DAN MASJID",
                    "no_telp_pelapor": "087866316036",
                    "keterangan_pelapor": "PELANGGAN INGIN DISAMBUNG KEMBALI TERKAIT TELAT PEMBAYARAN TAGIHAN SUDAH DIBAYARKAN BANK MANDIRI 31-01-2023 \\t22:21:57 MOHON DIBANTU KONFIRMASI DAN TINDAKLAJUT // MOHON TINDAK LANJUT DAN PENANGANAN DARI PETUGAS, PELANGGAN MENGHUBUNGI PLN 123 KEMBALI.>>PELANGGAN LAPOR 2X.(CC.52.YOVITA).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.ANUGRAH",
                    "waktu_lapor": "01/02/2023 14:36:22",
                    "waktu_recovery": "01/02/2023 17:02:44",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020104824",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "189229",
                    "nama_pelapor": "IBU SIFA",
                    "alamat_pelapor": "JL JOGLO RAYA, KK RUKAN PURI BOTANICAL BLOK I-9 NO.20 RT 8 RW 8, KEL JOGLO, KEC KEMBANGAN, KOTA JAKARTA BARAT, DKI JAKARTA",
                    "no_telp_pelapor": "02158900036",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN. TGL 20/01/2023 DILAKUKAN REALISASI PROSES PD (B2T/7700 - B2T/11000) DENGAN NO REG 5433015085279. SESUAI INFO PELANGGAN, DIINFORMASIKAN OLEH PETUGAS SESUDAH REALISASI BAHWA BIAYA YANG DIBAYARKAN SUDAH TERMASUK DENGAN PERGANTIAN BOX APP. NAMUN HINGGA SAAT INI BOX APP BELUM DILAKUKAN PERGANTIAN. PELANGGAN MELAPOR KEMBALI. CC.54.UKHWATUN. TGL 01/02/23. PUKUL 15:30 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MARIA_M",
                    "waktu_lapor": "01/02/2023 14:36:34",
                    "waktu_recovery": "01/02/2023 18:30:05",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020104834",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE HASIENDA No.21 GD SERPONG",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:37:37",
                    "waktu_recovery": "01/02/2023 14:42:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104838",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-0",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:37:58",
                    "waktu_recovery": "01/02/2023 14:43:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104842",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52301,
                    "nama_ulp": "ULP SEMARANG TENGAH",
                    "idpel_nometer": "",
                    "nama_pelapor": "Herman Kurniawaan",
                    "alamat_pelapor": "JL CITARUM No.68B RT.0 RW.0",
                    "no_telp_pelapor": "6281275832220",
                    "keterangan_pelapor": "Pengajuan tambah daya dari 4.400 ke 13.2000 sudah dibayar lunas tetapi sampai saat ini masih belum ada perubahan dan minta tolong/mohon kira kira kapan untuk dipasang. terimakasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:38:12",
                    "waktu_recovery": "01/02/2023 15:22:37",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104844",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "01116708460",
                    "nama_pelapor": "BP ARYA",
                    "alamat_pelapor": "PR LEGOK INDAH BLK C11 NO 1  JL INDAH  RAYA KEL BABAKAN  KELOGOK TANGERANG ACUAN : DEKAT BUNDERAN ",
                    "no_telp_pelapor": "089615744427",
                    "keterangan_pelapor": "GAGAL MENGINPUTKAN TOKEN TERKAIT UPDATE VKRN : 43 PTL TDK PADAM   ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANNES_S",
                    "waktu_lapor": "01/02/2023 14:38:13",
                    "waktu_recovery": "01/02/2023 15:08:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104845",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "JL JL PSR BENGKOK RT7/3 NO.18A",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:38:14",
                    "waktu_recovery": "01/02/2023 14:44:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104848",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51453,
                    "nama_ulp": "ULP JOMBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "gatot sudiyoto",
                    "alamat_pelapor": "jln patimura selatan ",
                    "no_telp_pelapor": "6281357833369",
                    "keterangan_pelapor": "pasang baru permohonan tgl 13 januari sampai sekarang blm ada konfirmasi ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:38:28",
                    "waktu_recovery": "01/02/2023 21:36:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5323020100593",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51101,
                    "nama_ulp": "ULP INDRAPURA",
                    "idpel_nometer": "001289615",
                    "nama_pelapor": "BU TI ",
                    "alamat_pelapor": "GG 2 TEMANGGUNGAN NO  12 A   RT03/ 05 KEC BUBUTAN KEL ALUN ALUN CONTONG KOTA SURABAYA / DEKAT BLKG  SPBU",
                    "no_telp_pelapor": "081917171168",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PELANGGAN MENGAJUKAN GESER KWH METER . MOHON KONFIRMASI PELANGGAN .PELANGGAN MENGHUBUNGI KEMBALI PUKUL   14:42   .CC.53.NOVI\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.MILA_H",
                    "waktu_lapor": "01/02/2023 14:38:38",
                    "waktu_recovery": "01/02/2023 15:40:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104853",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "JEFFREY",
                    "alamat_pelapor": "PER DARU INDAH BLOK R.R NO.12",
                    "no_telp_pelapor": "628566200152753",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:38:55",
                    "waktu_recovery": "01/02/2023 14:44:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100594",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55100,
                    "nama_ulp": "ULP DENPASAR",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP AGUNG SUTAYA",
                    "alamat_pelapor": "JL P.YAPEN 1  GG PULO YAPEN NO 1 RT-/- BR BERABAN DS DAUH PURI KAUH KEC DENPASAR BARAT KOTA DENPASAR DPN SPANDUK BABI GULING CANDRA KE BARAT 30 M KIRI JALAN ",
                    "no_telp_pelapor": "081805505213",
                    "keterangan_pelapor": "GESER KWH BELUM REALISASI NO REG 5510032024883  PEMBAYARAN 30/1/23, MOHON KONFIRMASI PELANGGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.RENNY",
                    "waktu_lapor": "01/02/2023 14:39:10",
                    "waktu_recovery": "01/02/2023 15:14:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104861",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "22112081652",
                    "nama_pelapor": "IBU ESA",
                    "alamat_pelapor": "JL NURI 2 KK VILA CIOMAS INDAH NO   34 BLOK H11 RT- 3 / RW- 14 KEL CIOMAS RAHAYU KEC CIOMAS KAB BOGOR PROV JAWA BARAT",
                    "no_telp_pelapor": "02185917723",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN PELANGGAN TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN PTL MENYALA.. DATA PADA AP2T BLLOCKING  NAMUN PADA DATA AP2T TIODAK TERDAPAT TUNGGAKAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.UKHWATUN",
                    "waktu_lapor": "01/02/2023 14:39:19",
                    "waktu_recovery": "01/02/2023 14:51:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020104863",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Yudini Mandre",
                    "alamat_pelapor": "Jl. Cemara IV No.c4/18",
                    "no_telp_pelapor": "6281331333206",
                    "keterangan_pelapor": "Tagihan listrik saya 360.000 sedangkan rumah kondisi kosong, hanya lampu teras saja yang menyala 24 jam",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:39:29",
                    "waktu_recovery": "01/02/2023 16:13:33",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020104867",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52102,
                    "nama_ulp": "ULP WATES",
                    "idpel_nometer": "",
                    "nama_pelapor": "rebiman",
                    "alamat_pelapor": "DS PENGOS A,GERBOSARI No.03 RT.22 RW.11 SAMIGALUH",
                    "no_telp_pelapor": "6287739750354",
                    "keterangan_pelapor": "minta penggantian sisa pulsa,barusaja di ganti meter",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:40:03",
                    "waktu_recovery": "01/02/2023 15:01:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020104871",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RYAN",
                    "alamat_pelapor": "PR KSB BLOK D59, SUKARAGAM, SERANG BARU, KAB. BEKASI, JAWA BARAT",
                    "no_telp_pelapor": "08971214267 ",
                    "keterangan_pelapor": "TGL 18/01/2023 PROSES PB (R1MT/900 VA) MELALUI PLN MOBILE DENGAN KODE REGISTRASI 5370312073803. TGL 24/01/2023 BP DAN STROOM AWAL/UJL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN\\nPENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN DAN SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI PETUGAS.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PRAYOGA.SM",
                    "waktu_lapor": "01/02/2023 14:40:50",
                    "waktu_recovery": "01/02/2023 15:28:31",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104875",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 8,
                    "nama_up3": "UP3 KEBON JERUK",
                    "id_ulp": 54330,
                    "nama_ulp": "UP3 KEBON JERUK",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU RINDIYANI / BP JOKO ",
                    "alamat_pelapor": "JL RAYA KEMBANG RT4/2 NO 16 KEL MERUYA UTARA KEC KEMBANGAN JAKARTA BARAT ",
                    "no_telp_pelapor": "089529911350",
                    "keterangan_pelapor": "TGL 31/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG SESUAI KETENTUAN. TGL 01/02/23 PELANGGAN DATANG KE PLN SETEMPAT UNTUK MELAKUKAN PEMBAYARAN REK JAN 23 DAN YBS MENGAJUKAN PROSES MIGRASI MENJADI PRABAYAR.  PELANGGAN MELAPOR KEMBALI CC.54.SARTIKA TGL 01/02/23 PKL 15:21 WIB",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.TANTI_S",
                    "waktu_lapor": "01/02/2023 14:42:13",
                    "waktu_recovery": "01/02/2023 19:40:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020104881",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 328,
                    "nama_up3": "UP3 BALI TIMUR",
                    "id_ulp": 55230,
                    "nama_ulp": "ULP KARANGASEM",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DANTA",
                    "alamat_pelapor": "DN WARINGINJL RAYA BESSAKI  DUSUN TEGES  NO  KEL  POMPATAN KEC KRENDANG  KARANG ASEM  BALI ACUAN   SPBU KECIL ",
                    "no_telp_pelapor": "082237798318",
                    "keterangan_pelapor": "MOHON PERIKSA APP DIRAGUKAN BEROPERASINYA KWH DIRASAKAN  CEPAT HABIS ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHLI",
                    "waktu_lapor": "01/02/2023 14:42:46",
                    "waktu_recovery": "01/02/2023 14:59:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104882",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HERMAN",
                    "alamat_pelapor": "JL- PR BINONG P BLK P4-16 RT 02 RW 09 KEL BINONG KEC CURUG KAB TANGERANG ACUAN LOKASI DEPAN POS RW 09  ",
                    "no_telp_pelapor": "0895800282855",
                    "keterangan_pelapor": "LEBIH TAGIH, REKENING FEB 23  STAND AKHIR= 53647. ST PADA DATA ACMT = 53467. ST APP TGL 01/02/23= 53485. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN. MOHON AGAR HAL TSB TIDAK TERULANG KEMBALI.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AL_MIRA",
                    "waktu_lapor": "01/02/2023 14:42:58",
                    "waktu_recovery": "01/02/2023 16:14:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020104886",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "PR CLUSTER ARCADIA VILLAGE PALOMA No.20 GD SERPONG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:43:26",
                    "waktu_recovery": "01/02/2023 14:46:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104889",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-08",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:43:44",
                    "waktu_recovery": "01/02/2023 14:46:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104891",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "134877",
                    "nama_pelapor": "IBU TATING",
                    "alamat_pelapor": "JL SUTERA KIRANA I NO.9, KEL PONDOK JAGUNG, KEC SERPONG UTARA, KOTA TANGERANG SELATAN, BANTEN ",
                    "no_telp_pelapor": "02153140727",
                    "keterangan_pelapor": "TGL 31/01/2023 REK JAN 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MARIA_M",
                    "waktu_lapor": "01/02/2023 14:43:46",
                    "waktu_recovery": "01/02/2023 16:10:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020104892",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51750,
                    "nama_ulp": "ULP KETAPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Isnin Choiriyah",
                    "alamat_pelapor": "DS TANJUNG BUMI No. RT. RW. T. BUMI",
                    "no_telp_pelapor": "6281331500200",
                    "keterangan_pelapor": "mohon bantuannya pengecekan lebih lanjut terkait meter listrik dengan tagihan yg terbayar setiap bulan. Karena secara logika jika daya 900 watt dan alat listrik dirumah terbatas, tetapi habisnya sampai 500 rb\\n ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:43:48",
                    "waktu_recovery": "01/02/2023 16:00:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104894",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 412,
                    "nama_up3": "UP3 TERNATE",
                    "id_ulp": 41260,
                    "nama_ulp": "ULP TERNATE",
                    "idpel_nometer": "",
                    "nama_pelapor": "salindri murbarani",
                    "alamat_pelapor": "KP TABONA No.0 RT.9 RW.3 TERNATE",
                    "no_telp_pelapor": "6282138327557",
                    "keterangan_pelapor": "pengisian token listrik gagal,  LAPORAN DIALIHKAN NO LAPOR G5123020101345, KONDISI PTL  HAMPIR PADAM SISA PULSA 3,59 KWH, CC.51.DIAH\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:43:59",
                    "waktu_recovery": "01/02/2023 15:10:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100601",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53742,
                    "nama_ulp": "ULP MUSTIKA JAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAHRONO",
                    "alamat_pelapor": "KK VILLA PEDURENAN IDH BLOK H NO. 1 JL PEDURENAN KEL. MUSTIKAJAYA KEC. PEDURENAN  ACUAN SAMPING MASJID  ",
                    "no_telp_pelapor": "081315009941",
                    "keterangan_pelapor": "TIDAK DAPAT INPUT NO. STROOM SETELAH UPDATE VKRN 43, SISA STROOM  19  KWH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.ISMAIL",
                    "waktu_lapor": "01/02/2023 14:44:12",
                    "waktu_recovery": "01/02/2023 16:04:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104897",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL KP JALETRENG RT3/3 SERPONG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:44:08",
                    "waktu_recovery": "01/02/2023 14:47:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104901",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DESI",
                    "alamat_pelapor": "JL SATRIA 2  NO 24 A  RT 7/1  KEL PADEMANGAN BARAT KEC PADEMANGAN JAK UT ",
                    "no_telp_pelapor": "081385891156",
                    "keterangan_pelapor": "DI WILAYAH TSB PTL SERING PADAM (DALAM 3 BULAN TERAKHIR 2 KALI  PADAM).\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AMELIA",
                    "waktu_lapor": "01/02/2023 14:44:13",
                    "waktu_recovery": "01/02/2023 15:38:53",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PTL Sering Padam "
                },
                {
                    "no_laporan": "K5423020104905",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "HENDRY SENTOSA",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628566200159099",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:44:26",
                    "waktu_recovery": "01/02/2023 14:46:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104909",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 14,
                    "nama_up3": "UP3 MARUNDA",
                    "id_ulp": 54530,
                    "nama_ulp": "UP3 MARUNDA",
                    "idpel_nometer": "73661",
                    "nama_pelapor": "BP HERI",
                    "alamat_pelapor": "PERUM PONDOK UNGU PERMAI BLOK KK3 NO 19 RT 4/22 KEL KALIABANG TENGAH KEC PONDOK UNGU KOTA BEKASI ( DEKAT ALFAMIDI )",
                    "no_telp_pelapor": "0214893358",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES GESER APP DIKARENAKAN RENOVASI MELALUI PLN 123 PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUTIA",
                    "waktu_lapor": "01/02/2023 14:44:47",
                    "waktu_recovery": "01/02/2023 15:07:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020104912",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUNUS",
                    "alamat_pelapor": "KP KENDAL LEMBUR NO. RT.3 RW.2, SINDANGPANON, SINDANG JAYA, KAB. TANGERANG, BANTEN",
                    "no_telp_pelapor": "081398354894",
                    "keterangan_pelapor": "TGL 13/01/23  PROSES PD (B1T/ 450 VA - B2/230000 VA) DENGAN NO AGENDA 566409922301128263 DAN NO REG 5664055078536. TGL 13/01/23 BP TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NUR_FADHILAH",
                    "waktu_lapor": "01/02/2023 14:45:07",
                    "waktu_recovery": "01/02/2023 16:45:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5323020100602",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 544,
                    "nama_up3": "UP3 SUKABUMI",
                    "id_ulp": 53659,
                    "nama_ulp": "ULP CICURUG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP UJANG ASEP",
                    "alamat_pelapor": "JL KP SAWAH LEGA KP SAWAH LEGA RT 1 RW 5 NO 0 KEL CISAAT KEC CICURUG KAB SUKABUMI (DIBELAKANG SEKOLAH MI AL BASRIA)",
                    "no_telp_pelapor": "083811616572",
                    "keterangan_pelapor": " TGL 31/1/2023 PENANGANAN GANGGUAN DENGAN CARA SAMBUNG LANGSUNG DENGAN NO LAPORAN GANGGUAN G5323013100183 PELANGGAN BELUM MENERIMA BA. MOHON AGAR SEGERA DAPAT DIDILAKUKAN PENORMALAN. PELANGGAN PERNAH LAPOR DENGAN NO K3223013100248, STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI S.D 1X6 JAM. KONDISI PTL MENYALA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.IHSAN",
                    "waktu_lapor": "01/02/2023 14:46:03",
                    "waktu_recovery": "01/02/2023 16:37:18",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020104919",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP LUTFI",
                    "alamat_pelapor": "JL BTP BLOK I NO 205 KEL TAMALANREA KEC TAMALANREA KOTA MAKASSAR ",
                    "no_telp_pelapor": "08114110420",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL TIDAK PADAM ) SISA = 101 KWH. NO TOKEN : 6368 1761 3178 0353 2940 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "01/02/2023 14:46:27",
                    "waktu_recovery": "01/02/2023 16:01:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020104929",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 533,
                    "nama_up3": "UP3 BANTEN SELATAN",
                    "id_ulp": 56230,
                    "nama_ulp": "ULP MALINGPING",
                    "idpel_nometer": "",
                    "nama_pelapor": "ABBY / abbysundawani ",
                    "alamat_pelapor": " JL. SAKETI MALINGPING KM17 DESA KERTA, KP.KERTA MESJID RT/RW 001/001  KECAMATAN BANJARSARI, KAB. LEBAK ",
                    "no_telp_pelapor": "087871563111",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. TGL 28/01/2023 DILAKUKAN PERGANTIAN APP PRABAYAR DIKARENAKAN PEREMAJAAN,  SESUAI INFO PELANGGAN TERDAPAT SISA TOKEN SEBESAR 7672KWH PADA APP YANG LAMA (14002339381). MOHON DAPAT DIKONVERSI KE\\nAPP BARU (14461106339 ).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SAHARUDDIN.SM",
                    "waktu_lapor": "01/02/2023 14:46:58",
                    "waktu_recovery": "01/02/2023 16:58:32",
                    "jumlah_lapor": 1,
                    "media": "Instagram",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020104936",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53872,
                    "nama_ulp": "ULP CIBINONG",
                    "idpel_nometer": "000000000000000006586146",
                    "nama_pelapor": "BP KELIK",
                    "alamat_pelapor": "JL TAPOS KP KRANJI NO 38 B RT-001 / RW-10 KEL CIRIUNG KEC CIBINONG KAB BOGOR JABAR // BELAKANG MITRA 10 CIBINONG ",
                    "no_telp_pelapor": "0218760518",
                    "keterangan_pelapor": "\\nMOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 26/01/2023 DILAKUKAN PERGANTIAN APP OLEH PETUGAS, SESUAI INFO PELANGGAN PADA NO METER LAMA (32138091296) MASIH TERDAPAT SISA 40.56 KWH. MOHON AGAR DAPAT DIKONVERSIKAN KE NO METER BARU (56227031756). ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RISKA_MEGAWATI",
                    "waktu_lapor": "01/02/2023 14:47:26",
                    "waktu_recovery": "01/02/2023 15:15:15",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020104938",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51140,
                    "nama_ulp": "ULP DARMO PERMAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "SIBARANI",
                    "alamat_pelapor": "PR BENOWO INDAH AR No.4 RT. RW. 0 BENOWO",
                    "no_telp_pelapor": "6285230066692",
                    "keterangan_pelapor": "MOHON PENGECEKAN USAI IJIN PESTA TANGGAL 27 DAN 28 JANUARI NAMUN SAMPAI SAAT INI METER BELUM DI NORMALKAN TERIMA KASIH LOKASI PERUM TAMAN PONDOK INDAH BLOK AR NO 4 RT 4 RW 9 BABAT JERAWAT PAKAL SURABAYA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:47:37",
                    "waktu_recovery": "01/02/2023 15:26:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104948",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 3",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:48:18",
                    "waktu_recovery": "01/02/2023 15:08:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104950",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53872,
                    "nama_ulp": "ULP CIBINONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUMARDJO",
                    "alamat_pelapor": "KP BENDUNGAN No.0 RT.005 RW.02 KALIBARU",
                    "no_telp_pelapor": "6281574587587",
                    "keterangan_pelapor": "apakah ad biaya untuk perubahan dari pascabayar menjadi prabayar",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:48:36",
                    "waktu_recovery": "01/02/2023 15:11:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104952",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 147,
                    "nama_up3": "UP3 MADIUN",
                    "id_ulp": 51503,
                    "nama_ulp": "ULP MAGETAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ARIS",
                    "alamat_pelapor": "JL. RAYA GORANG GARENG RT -/- NO. 16 KEL.  (DEKAT KANTOR DEA/ SETEMPAT SMA 1 KAWEDANAN) ",
                    "no_telp_pelapor": "081216226122",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER SR KARENA RENOVASI. PEMOHON SELAKU YANG DI BERI KUASA PERSIL TSB. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVA_I",
                    "waktu_lapor": "01/02/2023 14:48:41",
                    "waktu_recovery": "01/02/2023 15:53:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104953",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-09",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:48:46",
                    "waktu_recovery": "01/02/2023 15:08:42",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104955",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rangga",
                    "alamat_pelapor": "JL KUTA INDAH No.39 RT.17 RW.7",
                    "no_telp_pelapor": "62882299033582",
                    "keterangan_pelapor": "Setelah proses tambah daya selesai Data sudah berubah jadi Pascabayar R3 33000VA tetapi saya masih belum bisa membayar tagihan bulanannya tolong dibantu.. terima kasih ..bisa hubungi ke No. 087881578752",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:49:04",
                    "waktu_recovery": "01/02/2023 15:44:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020104957",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL PER PDK PAKULONAN BLK M-9-13",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:49:12",
                    "waktu_recovery": "01/02/2023 15:09:06",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5523020100596",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ASEP SUPRIADI",
                    "alamat_pelapor": "KP KRTOS RT 1 RW 4, SINDANG SARI, PASAR KEMIS, KAB TANGERANG\\n",
                    "no_telp_pelapor": "087885442789",
                    "keterangan_pelapor": "\\\"INFO PROSES PS (L/7700VA) TELAH DILAYANI DENGAN\\nKODE PEMBAYARAN :5666029003231 \\nLAMA PENGGUNAAN :3 HARI , PS DIGUNAKAN PADA TGL (02/02/2023), PUKUL : 08.00 WIB \\nPEMOHON MENGAKU PEMILIK PERSIL ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ANAK",
                    "waktu_lapor": "01/02/2023 14:49:23",
                    "waktu_recovery": "01/02/2023 15:21:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PS"
                },
                {
                    "no_laporan": "K5423020104959",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT INTERNUSA ARTA C",
                    "alamat_pelapor": "JL KP DONGKAL RT1/4 PD JAGUNG",
                    "no_telp_pelapor": "628546200935366",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:49:51",
                    "waktu_recovery": "01/02/2023 15:04:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104966",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "000185343",
                    "nama_pelapor": "BP CHARLIE ANTHONI GUNAWAN",
                    "alamat_pelapor": " JALAN KUSUMANEGARA NOMOR 230, MUJA-MUJU, UMBULHARJO, YOGYAKARTA. LOKASI SEBELAH BARAT JEMBATAN GEMBIRA LOKA",
                    "no_telp_pelapor": "081227514066",
                    "keterangan_pelapor": "TGL31/12/2022 PROSES MIGRASI (R2 /3500VA - R2T/3500VA) MELALUI PLN MOBILE DENGAN NOMOR REGISTRASI 5210917003438. TGL 16/01/2023 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PDL AWAL DAN SESUAI INFORMASI PELANGGAN TELAH DIDATANGI PETUGAS NAMUN HANYA MELEPAS MCB SAJA DAN HINGGA SAAT INI BELUM ADA PERGANTIAN APP DILOKASI. PELANGGAN PERNAH LAPOR DENGAN NO: K5423012602081 STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUHFIRDAUS.LC",
                    "waktu_lapor": "01/02/2023 14:50:18",
                    "waktu_recovery": "01/02/2023 15:30:39",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020104974",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51314,
                    "nama_ulp": "ULP KEBONAGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "muhamad",
                    "alamat_pelapor": "Jl. Kolonel Sugiono X No. 41",
                    "no_telp_pelapor": "6281945992839",
                    "keterangan_pelapor": "skakel pcb listrik panas dan sering mati / jegleg",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:50:41",
                    "waktu_recovery": "01/02/2023 19:11:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020104979",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "alex",
                    "alamat_pelapor": "JL SERPONG RAYA KM.19 WR MANGGA",
                    "no_telp_pelapor": "6287830101203",
                    "keterangan_pelapor": "selamat siang tolong di bantu untuk pemasangan secepatnya karna di lokasi sudah butuh listrik dan biaya penyambungan dengan nomer registrasi 5662011237170 sudah di bayarkan. untuk status permohonan sudah pelaksanaan penyambungan tapi belom ada kejelasan untuk pemasangan. mohon tindakannya secepatnya terimakasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:51:03",
                    "waktu_recovery": "01/02/2023 15:44:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020104985",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18120,
                    "nama_ulp": "ULP SIMPANG TIGA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Akbar Hutama Putra",
                    "alamat_pelapor": "Nurkharmila ",
                    "no_telp_pelapor": "6282268803402",
                    "keterangan_pelapor": "mohon bantuannya sudah memasukkan kode token dengan benar tapi selalu gagal gagal mohon solusinya ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:52:04",
                    "waktu_recovery": "01/02/2023 15:54:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104988",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 546,
                    "nama_up3": "UP3 TASIKMALAYA",
                    "id_ulp": 53241,
                    "nama_ulp": "ULP TASIKMALAYA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "JOE Jo",
                    "alamat_pelapor": "KP SARIPIN No.0 RT.3 RW.12 SUKANAGARA",
                    "no_telp_pelapor": "6281380144440",
                    "keterangan_pelapor": "pengisian token selalu gagal.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:52:38",
                    "waktu_recovery": "01/02/2023 16:12:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104991",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Siti Nurhaliza",
                    "alamat_pelapor": "KP PILAR 1 No.0 RT.5 RW.7 SDG BARANG",
                    "no_telp_pelapor": "62895602848115",
                    "keterangan_pelapor": "token listrik gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:52:40",
                    "waktu_recovery": "01/02/2023 16:45:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104993",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "dimas",
                    "alamat_pelapor": "DN SAWO GULOMANTUNG No.00 RT.7 RW.2 KEBOMAS",
                    "no_telp_pelapor": "6281249741992",
                    "keterangan_pelapor": "beberapa hari ini mengalami kedip2 mati beberapa detik perhari 4 sampe 5 kali kedip",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:52:46",
                    "waktu_recovery": "01/02/2023 18:55:25",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020104998",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53872,
                    "nama_ulp": "ULP CIBINONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FANDI",
                    "alamat_pelapor": "JL PERINTIS KP BANJARAN PUCUNG NO 118 RT-5 / RW-5 (RUMAH WARNA BIRU) KEL CILANGKAP KEC TAPOS KOTA DEPOK//DEKAT PR IFURI 2",
                    "no_telp_pelapor": "08118693454",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PROSES GESER TIANG LISTRIK PEMOHON SEBAGAI PEMILIK DENGAN ID PELANGGAN 538722611403",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EPI",
                    "waktu_lapor": "01/02/2023 14:53:21",
                    "waktu_recovery": "01/02/2023 15:37:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020105000",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 437,
                    "nama_up3": "UP3 FLORES BAGIAN BARAT",
                    "id_ulp": 43730,
                    "nama_ulp": "ULP BAJAWA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Maria Yosefina Bhoki",
                    "alamat_pelapor": "nuza kompleks pasar",
                    "no_telp_pelapor": "6282235571801",
                    "keterangan_pelapor": "tekan token listrik menunjukan gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:53:17",
                    "waktu_recovery": "01/02/2023 15:21:01",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105001",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 21,
                    "nama_up3": "UP3 CIRACAS",
                    "id_ulp": 54720,
                    "nama_ulp": "UP3 CIRACAS",
                    "idpel_nometer": "",
                    "nama_pelapor": "Elpis Sinambela",
                    "alamat_pelapor": "JL SAWIT V No. RT.13 RW.10 KALISARI",
                    "no_telp_pelapor": "6281389034177",
                    "keterangan_pelapor": "Mohon dapat dipindahkan meteran di rumah karena renovasi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:53:24",
                    "waktu_recovery": "01/02/2023 15:53:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100260",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU DINI",
                    "alamat_pelapor": "JL. PERSATUAN GG. MUSHOLA NO. 0 RT 5 RW 8 KP MARUGA KEL.SIASAR KEC. SERPONG KOTA TANGERANG SELATAN DIDEKAT LOOK AN LOOK",
                    "no_telp_pelapor": "628567775523",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN, PROSES GESER  APP UNTUK ID PEL 14436711635 DIKARENAKAN RENOVASI BANGUNAN. DENGAN DATA PEMILIK PERSIL : NAMA : EMPUD SAEPUDIN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.IRMA",
                    "waktu_lapor": "01/02/2023 14:53:53",
                    "waktu_recovery": "01/02/2023 15:46:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105005",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31211,
                    "nama_ulp": "ULP BUNGKU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL- DESA BAHOMAKMUR BLOK E, BAHO MAKMUR, KEC BAHODOPI NO- RT- RW- GG RUSA, KAB. MOROWALI, SULAWESI TENGAH ACUAN : -",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 15/04/2022 PEMBAYARAN PROSES PB (R1T/1.300 VA ) DENGAN NO REG 3121112043680 . PADA DATA AP2T TGL 20/06/22 STATUS PEREMAJAAN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_lapor": "01/02/2023 14:53:55",
                    "waktu_recovery": "01/02/2023 15:06:32",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105010",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "14025892259",
                    "nama_pelapor": "IBU LEA",
                    "alamat_pelapor": "PR CLUSTER ETERNITY BLOK L2 NO 35 RT 4 RW 9  KEL SAMPORA KEC CISAUK TANGSEL ",
                    "no_telp_pelapor": "081296969060",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN.PELANGGAN BERMAKSUD MENGAJUKAN PROSES PD  ( R2T/5.500 VA - R3T/7.700 VA  ) DENGAN NO KTP 3174064308780001 AN/N LEA MERIEL MATHILDA DAN NO NPWP 096149794016000 NAMUN KELURAHAN DAN KECAMATAN TIDAK TERDAFTAR,MOHON BANTUAN UPDATENYA DAN KONFIRMASI  KEPELANGGANNYA. STROOM AWAL 1.000.000\\n\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.EVI_KURNIASIH",
                    "waktu_lapor": "01/02/2023 14:54:26",
                    "waktu_recovery": "01/02/2023 16:12:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020105012",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-10",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:54:45",
                    "waktu_recovery": "01/02/2023 15:08:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5323020100613",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 9,
                    "nama_up3": "UP3 CIPUTAT",
                    "id_ulp": 54360,
                    "nama_ulp": "UP3 CIPUTAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KRISTINA MADIRA",
                    "alamat_pelapor": "KK PURI MARISA JL. MARSHA NO. 19 RT-4 / RW-13 KEL. CIPUTAT KEC. CIPUTAT, KOTA TANGERANS SELATAN",
                    "no_telp_pelapor": "628170783476",
                    "keterangan_pelapor": "SISA TOKEN SAAT INI 80 KWH. TIDAK BISA INPUT TOKEN TERKAIT UPDATE VKRN 43",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.AHMAD",
                    "waktu_lapor": "01/02/2023 14:55:01",
                    "waktu_recovery": "01/02/2023 15:47:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105019",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO06",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:55:10",
                    "waktu_recovery": "01/02/2023 15:05:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105020",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32900,
                    "nama_up3": "UP3 MAMUJU",
                    "id_ulp": 32910,
                    "nama_ulp": "ULP MANAKARRA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Putra Muhammad Taufan",
                    "alamat_pelapor": "depan wisma ilham , pasa samping ruko djual yg tanah kosong , ruko yg rusak ",
                    "no_telp_pelapor": "6282292628614",
                    "keterangan_pelapor": "sudah pernah ada listrik hanya setelah gempa besar di mamuju ruko itu sudah tdk dialiri listrik , mau di pasangkan listrik karna mau di kerja sama tukang",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:55:27",
                    "waktu_recovery": "01/02/2023 15:03:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105022",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "A N D R I",
                    "alamat_pelapor": "JL PR.BSD.BLOK V8 NO 23 SEK.XII-5",
                    "no_telp_pelapor": "628546200935390",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:55:31",
                    "waktu_recovery": "01/02/2023 15:08:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105029",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12500,
                    "nama_up3": "UP3 RANTAU PRAPAT",
                    "id_ulp": 12501,
                    "nama_ulp": "ULP RANTAU KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "devianda",
                    "alamat_pelapor": "jln. cempaka no.2 rantauprapat",
                    "no_telp_pelapor": "6285373100812",
                    "keterangan_pelapor": "saya sudah mengirimkan surat permohonan perubahan tarif R2 3500 VA ke B1 3500 VA antar langsung ke kantor PLN ULP Rantau Kota melalui pak satpam kemudian diarahkan menjumpai pak salman, tetapi hingga saat ini belum ada realisasinya. mohon petunjuk tindak lanjutnya bapak/ibu.terimakasih.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:56:07",
                    "waktu_recovery": "01/02/2023 15:57:42",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020101023",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 12,
                    "nama_up3": "UP3 PONDOK KOPI",
                    "id_ulp": 54420,
                    "nama_ulp": "UP3 PONDOK KOPI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CATUR",
                    "alamat_pelapor": "JL SELAT MAKASSAR BLOK C9 NO 20A KAV AL RT 6 RW 7  KAV AL KEL DUREN SAWIT   KEC DUREN SAWIT   13440",
                    "no_telp_pelapor": "08115988792",
                    "keterangan_pelapor": "PELANGGAN PENGAJUAN PD TARIF R1T DAYA 2200 KE TARIF R3 DAYA 6600 VA NIK PEMILIK 1674010305850005 A/N CATUR SUNAWAN BALYA ST, ALAMAT : JL SELAT MAKASSAR BLOK C9 NO 20A KAV AL RT 6 RW 7  KAV AL KEL DUREN SAWIT   KEC DUREN SAWIT   13440 \\nNO NPWP : 59.598.907.0617- 000 \\nNO TELP 08115988792 , \\nTIDAK BISA DIDAFTARAKAN KET NPWP TIDAK TERDAFTAR , MOHON BNATUAN KONFIRMASI KE PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.MEIGA",
                    "waktu_lapor": "01/02/2023 14:56:21",
                    "waktu_recovery": "01/02/2023 15:24:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020105032",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi ahmad jayadi",
                    "alamat_pelapor": "perumahan grand sulawesi bontomarannu",
                    "no_telp_pelapor": "6282393559897",
                    "keterangan_pelapor": "selalu gagal dalam pengisian token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:56:27",
                    "waktu_recovery": "01/02/2023 18:02:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105033",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53581,
                    "nama_ulp": "ULP CIMAHI KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KHOMSANAH",
                    "alamat_pelapor": "PERUM GG. HAJI DAYAT D5, CIHANJUANG, PARONGPONG, KAB. BANDUNG BARAT",
                    "no_telp_pelapor": "089635769769",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIANNYA. BERDASARKAN INFO PELANGGAN PADA BULAN OKTOBER TERJADI GANGGUAN MCB LEMAH DIPERSIL TSB DAN TELAH DILAKUKAN PERBAIKAN OLEH PETUGAS (NAMA TIDAK JELAS PADA BA) DENGAN CARA SAMBUNG LANGSUNG DENGAN NO.BA = 018209. PELANGGAN MENGINGINKAN AGAR SEGERA DILAKUKAN PENANGANAN SESUAI KETENTUAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.CHINTIA_M.SM",
                    "waktu_lapor": "01/02/2023 14:56:29",
                    "waktu_recovery": "01/02/2023 15:22:51",
                    "jumlah_lapor": 1,
                    "media": "Facebook",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020105035",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 15,
                    "nama_up3": "UP3 CIKOKOL",
                    "id_ulp": 56610,
                    "nama_ulp": "UP3 CIKOKOL",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUGIARTONO",
                    "alamat_pelapor": "JL RAHWANA II NO 56 RT.-/- KEL CIBODAS BARU KEC CIBODAS KOTA TANGERANG ( LOKASI GG H MUSA) ",
                    "no_telp_pelapor": "082123191222",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 37,00 KWH.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WAHYU_P",
                    "waktu_lapor": "01/02/2023 14:56:41",
                    "waktu_recovery": "01/02/2023 17:55:50",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K3223020100281",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32200,
                    "nama_up3": "UP3 WATAMPONE",
                    "id_ulp": 32210,
                    "nama_ulp": "ULP HASANUDDIN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP TRISNO",
                    "alamat_pelapor": "JL - NO. 0 RT 0/0 DS PASSIPPO KEC PALAKKA KAB BONE, RUMAH WALET",
                    "no_telp_pelapor": "82187233977",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 (PTL NYALA) SISA KWH 309.00",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.ILHAM",
                    "waktu_lapor": "01/02/2023 14:56:46",
                    "waktu_recovery": "01/02/2023 15:51:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105042",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "136648",
                    "nama_pelapor": "BP. ANGGA",
                    "alamat_pelapor": "JL JELAMBAR UTARA C No.38 RT.3 RW.6 DS/KEL. JELAMBAR BARU KEC. GROGOL PETAMBURAN JAK BAR ( LOKASI DI BELAKANG SEKOLAH KRISTEN PANCARAN BERKAT ) ",
                    "no_telp_pelapor": "0215560921",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK BULAN JANUARI 2023  =  506 STAND ACMT TGL 29/01/23  = 301, RUMAH DIHUNI, PETUGAS CATER DATANG MELAKUKAN FOTO STAND APP. PELANGGAN MENGINGINKAN HAL TERSEBUT TIDAK TERULANG KEMBALI TERKAIT: K5423012602537 \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DARTI",
                    "waktu_lapor": "01/02/2023 14:57:28",
                    "waktu_recovery": "01/02/2023 15:38:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020105045",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU ADELLA",
                    "alamat_pelapor": "JL SINDANG BARANG LOJI RT 1 RW 4 NO- KEL LOJI KEC BOGOR BARAT, KOTA BOGOR, JAWA BARAT ACUAN: DKT PRIMA GAPRIA BOGOR ",
                    "no_telp_pelapor": "081317744829",
                    "keterangan_pelapor": "TGL 29/12/22 PROSES PD (B2T / 7700 VA - B2T/10600 VA) DENGAN NO AGENDA 538310522212299067 DAN NO REG 5383115074960 TGL 29/12/22 BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KUNDERI",
                    "waktu_lapor": "01/02/2023 14:58:01",
                    "waktu_recovery": "01/02/2023 17:34:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020105053",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 232,
                    "nama_up3": "UP3 BALIKPAPAN",
                    "id_ulp": 23201,
                    "nama_ulp": "ULP BALIKPAPAN UTARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUMIYANTO",
                    "alamat_pelapor": "JL. PDAM KM 12 RT 17 NO. 36 KEL. KARANGJUANG KEC. BALIKPAPAN UTARA KOTA BALIKPAPAN KALIMANTAN TIMUR (DEKAT MESJID).",
                    "no_telp_pelapor": "08125588244",
                    "keterangan_pelapor": "TGL 27/01/23 PROSES PS (L/7700 VA) MELALUI LOKET PLN DENGAN NO AGENDA 232010532301270060 DAN REG 2320129006277. BP TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. SESUAI INFO PELANGGAN, UNTUK TGL 01/02/23 S/D TGL 04/02/23.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_lapor": "01/02/2023 14:58:33",
                    "waktu_recovery": "01/02/2023 15:32:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Penyambungan Sementara (PS)",
                    "nama_subissuetype": "Proses PS, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020105057",
                    "id_uid": 230,
                    "nama_uid": "WILAYAH KALIMANTAN TIMUR",
                    "id_up3": 231,
                    "nama_up3": "UP3 SAMARINDA",
                    "id_ulp": 23102,
                    "nama_ulp": "ULP SAMARINDA SEBERANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "hendri purwanto",
                    "alamat_pelapor": "JL MANUNGGAL GG.RUDAL No.0 RT.13 RW.0 MANGKUPALS",
                    "no_telp_pelapor": "6282256469173",
                    "keterangan_pelapor": "tidak bisa isi ulang voucer pulsa berkali kali sudh di coba",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:58:48",
                    "waktu_recovery": "01/02/2023 15:17:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105061",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 541,
                    "nama_up3": "UP3 KARAWANG",
                    "id_ulp": 53475,
                    "nama_ulp": "ULP KARAWANG KOTA",
                    "idpel_nometer": "00000000000000008G005266",
                    "nama_pelapor": "BP SULIS",
                    "alamat_pelapor": "KK GRIYA KONDANG ASRI BLOK EE1 NO.33 KEL KLARI, KEC KLARI, KAB. KARAWANG, JAWA BARAT",
                    "no_telp_pelapor": "081288444352",
                    "keterangan_pelapor": "TGL 31/01/23 PEMBAYARAN PROSES PD DENGAN NO REG 5347513096124 YBS MENGINGINKAN SEBELUM REALISASI AGAR DAPAT MENGHUBUNGI PELANGGAN TERLEBIH DAHULU (BANGUNAN KOSONG)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KERIDA.CSOI",
                    "waktu_lapor": "01/02/2023 14:59:39",
                    "waktu_recovery": "01/02/2023 15:52:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020105064",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 7",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:59:41",
                    "waktu_recovery": "01/02/2023 15:06:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105067",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52050,
                    "nama_up3": "UP3 SURAKARTA",
                    "id_ulp": 52052,
                    "nama_ulp": "ULP MANAHAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Joko",
                    "alamat_pelapor": "JL GREMET RT 52/5 RT.0 RW.0",
                    "no_telp_pelapor": "6281393114731",
                    "keterangan_pelapor": "Kenapa tagihan Bulan Januari ini lebih besar dari pada tagihan bulan Desember.. sementara pemakaian Bulan Januari lebih sedikit dari pada bulan Desember..tagihan Bulan Desember sebesar Rp.4.688.084 sementara bulan Januari sebesar Rp.6.311.278",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 14:59:55",
                    "waktu_recovery": "01/02/2023 15:59:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105070",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER BUANA GARDENIA BLOK D-4-13",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:00:10",
                    "waktu_recovery": "01/02/2023 15:08:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105072",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUSILO",
                    "alamat_pelapor": "Kp.pakuhaji rt 05 /06",
                    "no_telp_pelapor": "6285210964186",
                    "keterangan_pelapor": "tidak bisa di beliin token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:00:20",
                    "waktu_recovery": "01/02/2023 15:28:06",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105074",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL PER BSD BLK RA NO.39 SEK XIV-6",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:00:31",
                    "waktu_recovery": "01/02/2023 15:07:35",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105078",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51730,
                    "nama_ulp": "ULP BANGKALAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HARIYANTO ",
                    "alamat_pelapor": "DN GLINTONG DAJAH DS GLINTONG  RT. RW.02 JL GLINTONG KEC KLAMPIS KAB BANGKALAN  SEBELAH MASJID GLINTONG",
                    "no_telp_pelapor": "081217474741",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 .SISA 50 KWH  \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.LUKI_AFIANA",
                    "waktu_lapor": "01/02/2023 15:00:42",
                    "waktu_recovery": "01/02/2023 18:17:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105080",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12400,
                    "nama_up3": "UP3 PADANG SIDIMPUAN",
                    "id_ulp": 12415,
                    "nama_ulp": "ULP NATAL",
                    "idpel_nometer": "",
                    "nama_pelapor": "y u s u f j r Nasution",
                    "alamat_pelapor": "DS RANTO NALINJANG No.",
                    "no_telp_pelapor": "6281260906477",
                    "keterangan_pelapor": "listrik padam",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:00:50",
                    "waktu_recovery": "01/02/2023 15:06:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105081",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "EFFENDI BACHTIAR",
                    "alamat_pelapor": "JL JL BULEVAR TAMAN UBUD NO.35",
                    "no_telp_pelapor": "628546200935403",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:00:53",
                    "waktu_recovery": "01/02/2023 15:09:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105087",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53872,
                    "nama_ulp": "ULP CIBINONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ika Aulia",
                    "alamat_pelapor": "Jl. Tugu Monas No.1",
                    "no_telp_pelapor": "6287777091228",
                    "keterangan_pelapor": "klo mau bayar bulan sebelomnya bagaimna ya caranya soalnya saya telat bayar listriknya dibulan januari",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:01:35",
                    "waktu_recovery": "01/02/2023 15:15:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105090",
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 116,
                    "nama_up3": "UP3 SIGLI",
                    "id_ulp": 11662,
                    "nama_ulp": "ULP MEUREUDU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP/IBU QINARA qinaradestra587 ",
                    "alamat_pelapor": "DESA GEULANGGANG KECAMATAN ULIM .KABUPATEN PIDIE JAYA .PROVINSI ACEH",
                    "no_telp_pelapor": "082261125498",
                    "keterangan_pelapor": "TGL 31/01/2023 REKENING BULAN JNUARI 2023 BERIKUT BK TELAH DILUNASI. MOHON PTL DAPAT SEGERA DISAMBUNG KEMBALI.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.CHINTIA_M.SM",
                    "waktu_lapor": "01/02/2023 15:01:52",
                    "waktu_recovery": "01/02/2023 15:22:42",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020105091",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 537,
                    "nama_up3": "UP3 CIREBON",
                    "id_ulp": 53331,
                    "nama_ulp": "ULP SUMBER",
                    "idpel_nometer": "",
                    "nama_pelapor": "Jumini Khaerunisa",
                    "alamat_pelapor": "KP SETIA SERANG No.0 RT.002 RW.04 KLANGENAN",
                    "no_telp_pelapor": "6289673175231",
                    "keterangan_pelapor": "tagihan tidak sesuai dengan angka meteran",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:01:52",
                    "waktu_recovery": "01/02/2023 16:22:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020105092",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ANTON",
                    "alamat_pelapor": "JL KAPUK MUARA NO 38  RT.7 RW.1 KEL KAPUK MUARA KEC PENJARINGAN JAKARTA UTARA ( DEKAT WARUNG ANTON / DEPAN POS RW 01 ) ",
                    "no_telp_pelapor": "081222233093",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43 ( PTL TIDAK PADAM ) NO TOKEN 2202 3434 6778 2025 2615 ID METER 86068845667  SISA 100 KWH PELANGGAN PERNAH LAPOR DENGAN NO: K5423011903869 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM PELANGGAN MENGINGINKAN DITINDAK LANJUTI DIATAS PUKUL 12:00 WIB DIKARENAKAN RUMAH KOSONG",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AMELIA",
                    "waktu_lapor": "01/02/2023 15:02:03",
                    "waktu_recovery": "01/02/2023 15:38:35",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105099",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44110,
                    "nama_ulp": "ULP CAKRANEGARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "ismayadi",
                    "alamat_pelapor": "Nusa Tenggara Barat Dusun Pelepok. Desa Mesanggok",
                    "no_telp_pelapor": "6281944028907",
                    "keterangan_pelapor": "Tidak bisa masuk pulsa listrik, sudah di coba beberapa kali",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:02:27",
                    "waktu_recovery": "01/02/2023 15:31:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105104",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "andi ahmad jayadi",
                    "alamat_pelapor": "perumahan grand sulawesi blok g ",
                    "no_telp_pelapor": "6282393559897",
                    "keterangan_pelapor": "selalu gagal dalam pengisian token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:02:51",
                    "waktu_recovery": "01/02/2023 18:02:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105111",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12001,
                    "nama_ulp": "ULP MEDAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "SAMA ZISOKHI LAROSA",
                    "alamat_pelapor": "JL BROMO NO.39 UJUNG",
                    "no_telp_pelapor": "6281375654245",
                    "keterangan_pelapor": "saya mau tanya kenapa tagihan listrik saya sejak bulan Juli 2022 sampai Januari 2023 terus meningkat sampai 50% bahkan lebih .sementara pemakaian listrik saya ttp stabil dan tidak ada penambahan. dan utk bulan februari ini kembali normal seperti biasa dikisaran 3- 4 juta.  bagai mana perhitungan nya. karena sangat jauh . yg saya kwatirkan nanti bulan Maret akan melonjak lagi.saya mohon utk diperhatikan.kalau perlu tolong team dari PLN mengecek meteran listrik kita apakah ada masalah atau tidak. terimakasih ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:03:18",
                    "waktu_recovery": "01/02/2023 15:51:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105113",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 19,
                    "nama_up3": "UP3 TELUK NAGA",
                    "id_ulp": 56660,
                    "nama_ulp": "UP3 TELUK NAGA",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP NADA",
                    "alamat_pelapor": "JL RAYA MAUK KM 3,4 NO.44 RT 5  RW 1 KEL PRIUK JAYA KEC PRIUK TANGERANG  // DEKAT RS SARI ASIH",
                    "no_telp_pelapor": "08128999335",
                    "keterangan_pelapor": "TGL 30/01/23 TUNGGAKAN REK JAN 23 BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG. SETEMPAT EKSEKUSI SHUNTRIP. MOHON DAPAT DIKONFIRMASI 081519993339 KARENA SETEMPAT KOSONG SESUAI INFO PELANGGAN SUDAH MENDAPATKAN ARAHAN DARI PETUGAS UNTUK MENAIKAN MCB DAN SAAT INI MCB SUDAH ON NAMUN PTL TETAP PADAM TERKAIT K5423013103295",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_lapor": "01/02/2023 15:03:31",
                    "waktu_recovery": "01/02/2023 15:58:07",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020105120",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 147,
                    "nama_up3": "UP3 MADIUN",
                    "id_ulp": 51509,
                    "nama_ulp": "ULP MANTINGAN",
                    "idpel_nometer": "014651",
                    "nama_pelapor": "BP TUKIYO",
                    "alamat_pelapor": "DK TELUK NO.28 DS SAMBIREJO RT.1 RW.3  KEC.MANTINGAN KAB.NGAWI. LOKASI : DARI PASAR KEDUNG MIRI KE KIRI 200M",
                    "no_telp_pelapor": "085353648999",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES GESER APP. PEMOHON MENGAKU SEBAGAI PEMILIK BANGUNAN. (SESUAI INFO PELANGGAN 07.30 AKAN DILAKUKAN RENOVASI RUMAH)CC.54.NURNOVIANA TGL 01/02/23 (PKL 15:22 WIB) SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT .ID TIKET: 12G0AMC.NO TELEPON: 085353648999\\nCC.54.JUNIYATI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURNOVIANA",
                    "waktu_lapor": "01/02/2023 15:04:03",
                    "waktu_recovery": "01/02/2023 16:28:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Proses Migrasi, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020105123",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitri",
                    "alamat_pelapor": "perumahan Grand Sulawesi ",
                    "no_telp_pelapor": "6282343626562",
                    "keterangan_pelapor": "Tidak dapat memasukan nomor token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:04:10",
                    "waktu_recovery": "01/02/2023 19:26:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105125",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12600,
                    "nama_up3": "UP3 LUBUKPAKAM",
                    "id_ulp": 12612,
                    "nama_ulp": "ULP LUBUKPAKAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDO PRADIANSYAH",
                    "alamat_pelapor": "LK IV JL GALANG GG JATI NO 36 RT 008 RW 004",
                    "no_telp_pelapor": "081365648412",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK FEBRUARI 2023= 31362 ST BERDASARKAN ANGKA STAND 01/02/2023= 31131 REK BELUM DILUNASI. DIHUNI. TIDAK BERPAGAR. MUDAH DIJANGKAU PETUGAS. TIDAK TAU PETUGAS RUTIN DATANG ATAU TIDAK. ID 126120338063",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AYU_E.SM",
                    "waktu_lapor": "01/02/2023 15:04:25",
                    "waktu_recovery": "01/02/2023 15:28:31",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020105137",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51457,
                    "nama_ulp": "ULP PACET",
                    "idpel_nometer": "",
                    "nama_pelapor": "robika adi mohamad arif",
                    "alamat_pelapor": "DN CLAKET No. RT. 0 RW. 0 CLAKET",
                    "no_telp_pelapor": "6281235413201",
                    "keterangan_pelapor": "angka meter tidak bergerak sepertiinnya kwh meter rusak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:04:52",
                    "waktu_recovery": "01/02/2023 15:44:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105140",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51101,
                    "nama_ulp": "ULP INDRAPURA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dyanita Ardhana",
                    "alamat_pelapor": "GG GENTENG BANDAR 1 No. 34 RT.000 RW.00 GENTENG",
                    "no_telp_pelapor": "6285647880681",
                    "keterangan_pelapor": "tagihan saya naik terus padahal jumlah electronik di rumah saya sdh berkurang ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:05:26",
                    "waktu_recovery": "01/02/2023 15:40:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105142",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL PER VILLA MELATI BLK U 15 NO 9",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:05:33",
                    "waktu_recovery": "01/02/2023 15:10:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105147",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE FERRUM No.12 GD SERPONG",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:05:57",
                    "waktu_recovery": "01/02/2023 15:10:45",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105148",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DADANG ",
                    "alamat_pelapor": "PERUM BCM KP CIANTRA KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI. DEKAT PT CIPTA GRAHA ANDALAS",
                    "no_telp_pelapor": "081219751861",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN  DENGAN NO METER 56603746951 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN DIKARENAKAN TERKENA BLOCKING PEMBELIAN. DATA PADA AP2T TERDAPAT ANGSURAN P2TL NAMUN STATUS BATAL TGL 01/01/23. SISA KWH 0.36\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_lapor": "01/02/2023 15:06:07",
                    "waktu_recovery": "01/02/2023 16:03:41",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Susulan"
                },
                {
                    "no_laporan": "K5423020105152",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "kohir",
                    "alamat_pelapor": "perum griya citra permai",
                    "no_telp_pelapor": "6283899987255",
                    "keterangan_pelapor": "isi token gagal terus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:06:19",
                    "waktu_recovery": "01/02/2023 17:51:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105153",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL KP DARU TENGAH RT16/1 DARU JMB",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:06:23",
                    "waktu_recovery": "01/02/2023 15:10:52",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105157",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "RETNO Y HANDAYANI",
                    "alamat_pelapor": "JL PR BSD BLOK A-3 NO.04 SEK XII",
                    "no_telp_pelapor": "628546200935429",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:06:50",
                    "waktu_recovery": "01/02/2023 15:10:59",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105158",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 412,
                    "nama_up3": "UP3 TERNATE",
                    "id_ulp": 41210,
                    "nama_ulp": "ULP SOA SIU",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURHAKIKI",
                    "alamat_pelapor": "KOMPLEK PASAR SARIMALAHA JL. KEMAKMURAN RT-5 RW-2 DS PASAR SARIMALAHA KEC. TIDORE KOTA TIDORE KEPULAUAN PROF MALUKU UTARA (KAWASAN KOMPLEK PASAR).",
                    "no_telp_pelapor": "082264761516",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT NO TOKEN KARENA VKRN 43 (PTL TIDAK PADAM). ID METER 32029337923 DAN SISA 12 KWH. NO TOKEN 6437 3155 1426 0499 8993 DAN 3630 4219 6174 3728 0504",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SUSILAWATI123",
                    "waktu_lapor": "01/02/2023 15:07:10",
                    "waktu_recovery": "01/02/2023 16:16:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5323020100624",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP. DEDI ",
                    "alamat_pelapor": "JL. GRAHA INDAH D13/4 RT 2/ RW 10, KEL JAKAMULYA, BEKASI SELATAN",
                    "no_telp_pelapor": "628158876418",
                    "keterangan_pelapor": "TERKAIT NO LAPOR K5523013100664, TERKAIT PERMOHONAN PEMIDAHAN APP STATUS SELESAI DENGAN KETERANGAN PELANGGAN DIHUBUNGI VIA WA NAMUN MENURUT PELANGGAN TIDAK ADA KONFIRMASI DARI PIHAK PLN. PELANGGAN MENGANCAM JIKA TIDAK ADA KONFIRMASI AKAN MEMBERIKAN RATING BINTANG SATU",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.AHMAD",
                    "waktu_lapor": "01/02/2023 15:07:25",
                    "waktu_recovery": "01/02/2023 15:28:54",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105162",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMANSYAH",
                    "alamat_pelapor": "KOMP BULOG BLOK D JL BANGUNAN BARAT  NO 24 RT 6/6 KEL KAYU PUTIH KEC PULOGADUNG JAKTIM ",
                    "no_telp_pelapor": "082113335079",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN SETELAH UPGRADE VKRN 43 ( PTL PADAM ) SISA = 25 KWH. NO TOKEN : 1177 5751 5853 7012 9389",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.WIDA",
                    "waktu_lapor": "01/02/2023 15:07:39",
                    "waktu_recovery": "01/02/2023 17:39:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105163",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56140,
                    "nama_ulp": "ULP CIKANDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YUYUN",
                    "alamat_pelapor": "JL PERUM GRIYA ASRI CLUSTER KENARI KK CKD GRIYA ASRI C07 NO 33 RT 001/010 KEL CIKANDE KEC CIKANDE KAB SERANG ACUAN LOKASI -",
                    "no_telp_pelapor": "089653030736",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN PELANGGAN ID PEL 539611615376 SEKITAR TGL 17/01/23 DILAKUKAN PERGANTIAN APP OLEH PETUGAS, TERDAPAT SISA 68 KWH YANG BELUM DI KONVERSIKAN DARI NO METER LAMA 46001573974 KE METER BARU 14460917819",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MAFI",
                    "waktu_lapor": "01/02/2023 15:07:57",
                    "waktu_recovery": "01/02/2023 15:23:55",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105166",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31211,
                    "nama_ulp": "ULP BUNGKU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DS BAHOMAKMUR KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "TGL 15/04/22 PROSES PB ( 1.300 VA) DENGAN NO AGENDA  312119912204033849  BP DAN STROOM AWAL TELAH DILUNASI DI APL SETEMPAT. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA DENGAN NO LAPOR K5423013004116. SESUAI INFO PELANGGAN BELUM DITINDAKLANJUTI. BELUM ADA TINDAK LANJUT   DARI PETUGAS PELANGGAN MERASA KECWA . PELANGGAN  SUDAH LAPOR DENGAN  NO K5423013102824 NAMUN TIDAK KONFIRMASI DALAM WAKTU 1 X 6 JAM ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHLI",
                    "waktu_lapor": "01/02/2023 15:08:06",
                    "waktu_recovery": "02/02/2023 10:55:06",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105171",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53599,
                    "nama_ulp": "ULP CIMAHI SELATAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "beniadharianto",
                    "alamat_pelapor": "JL MAWAR BLK U8 No.0 RT.000 RW.00 MARGA ASIH",
                    "no_telp_pelapor": "6282317496683",
                    "keterangan_pelapor": "listrik padam ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:08:21",
                    "waktu_recovery": "01/02/2023 15:32:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105173",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17173,
                    "nama_up3": "UP3 KOTABUMI",
                    "id_ulp": 17370,
                    "nama_ulp": "ULP BLAMBANGAN UMPU",
                    "idpel_nometer": "",
                    "nama_pelapor": "MUSTAKIM",
                    "alamat_pelapor": "KP TJ.KURUNG No. RT.1 RW.1 TJ.KURUNG",
                    "no_telp_pelapor": "6285269406708",
                    "keterangan_pelapor": "no meter sama ada nm dua ats nm rika marlena sama sumarno",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:08:30",
                    "waktu_recovery": "01/02/2023 20:18:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105177",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31260,
                    "nama_ulp": "ULP PARIGI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BERNADUS JAUN",
                    "alamat_pelapor": "Dusun 3 Desa Singura",
                    "no_telp_pelapor": "6282213517980",
                    "keterangan_pelapor": "gagal memasukkan token listrik yang dibeli",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:08:51",
                    "waktu_recovery": "01/02/2023 18:08:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105178",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "ACHMAD BANU JULIANTO",
                    "alamat_pelapor": "Jl. Citra Graha Blk. C No.10",
                    "no_telp_pelapor": "6281234197432",
                    "keterangan_pelapor": "Memasukkan nomer token selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:08:57",
                    "waktu_recovery": "01/02/2023 15:43:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100620",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55140,
                    "nama_ulp": "ULP SANUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU KETUT REMEN ",
                    "alamat_pelapor": "JL DANAU POSO NO 111 BR SEMAWANG KEL SANUR KEC DENPASAR SELATAN KOTA DENPASAR LOKASI : DEKAT HIGH KEBAB/ SANUR BEER GARDEN",
                    "no_telp_pelapor": "0361280681",
                    "keterangan_pelapor": "PELANGGAN MENGAJUKAN PEMINDAHAN APP METER TGL 31/1/2023 KE UNIT DAN SUDAH DIHUBUNGI OLEH PETUGAS NAMUN PELANGGAN TIDAK MENGANGKAT TLP TSB. DAN SAAT INI PELANGGAN INGIN DIHUBUNGI KEMBALI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.SUPARTA",
                    "waktu_lapor": "01/02/2023 15:09:58",
                    "waktu_recovery": "01/02/2023 15:32:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105198",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53841,
                    "nama_ulp": "ULP BOGOR BARAT",
                    "idpel_nometer": "000000000000000006012469",
                    "nama_pelapor": "miraliliananova@gmail.com",
                    "alamat_pelapor": "PERUMAHAN TAMAN GRIYA ASRI JALAN BERLIAN X BLOK C6 NO 5 RT 03 RW 011 DESA CILEBUT BARAT, SUKARAJA KABUPATEN BOGOR 16170",
                    "no_telp_pelapor": "081238508730",
                    "keterangan_pelapor": "MOHON INFORMASI DAN TINDAK LANJUT. PELANGGAN MELAPOR CATAT METER MANDIRI DENGAN ANGKA STAND 23911. NAMUN TAGIHAN YANG MUNCUL ANGKA YANG TERCATAT 23942. PELANGGAN MENGINGINKAN KOREKSI TAGIHAN REKENING. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AYU_E.SM",
                    "waktu_lapor": "01/02/2023 15:11:33",
                    "waktu_recovery": "01/02/2023 15:28:35",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K5423020105199",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Andhika yaban",
                    "alamat_pelapor": "KP RANCA MOYAN CIBOGO CISAUK No. RT.17 RW.3 CIBOGO CIS",
                    "no_telp_pelapor": "6281386171397",
                    "keterangan_pelapor": "listrik mati padam. diperiksa voltase berlebih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:11:25",
                    "waktu_recovery": "01/02/2023 15:44:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020105202",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TUTI",
                    "alamat_pelapor": "JL MAMPANG PRAPATAN II NO 7 RT-6 / RW-5 KEL MAMPANG PRAPATAN KEC MAMPANG . ACUAN: DEKAT ALFAMART",
                    "no_telp_pelapor": "0217987750",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI . TGL 01/02/23 PELANGGAN DENGAN NO METER 14045607083 MELALUKAN PEMB ELIAN TOKEN NAMUN PADA SAT DIINPUT GAGAL , PADA DATA PA2SPT TERTERA:  SILAHKAN KIRIM DIL PREPAID KE P2APST !!! . SISA 12.86. LAPORAN DIALIHKAN KE G5123020101510 CC.51.DWIIDA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NURASIYAH.CSOI",
                    "waktu_lapor": "01/02/2023 15:11:41",
                    "waktu_recovery": "01/02/2023 16:12:11",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105206",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 542,
                    "nama_up3": "UP3 MAJALAYA",
                    "id_ulp": 53535,
                    "nama_ulp": "ULP BALEENDAH",
                    "idpel_nometer": "000000000000000000564370",
                    "nama_pelapor": "IBU LIN",
                    "alamat_pelapor": "KP. NEGLASARI RT.9 RW.10 NO.19, KEL. MANGGAHANG KEC.BALEENDAH KAB.BANDUNG 40375",
                    "no_telp_pelapor": "08812398986",
                    "keterangan_pelapor": "LEBIH TAGIH REK FEBRUARI 2023 STAND AKHIR 52826 STAND AWAL 52721 . STAND APP TGL 01/02/2023 52762. REKENING BULAN FEBRUARI 2023 BELUM DILUNASI. PELANGGAN MENGINGINKAN AGAR HAL TERSEBUT TIDAK TERULANG KEMBALI. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUTAKIN.SM",
                    "waktu_lapor": "01/02/2023 15:11:59",
                    "waktu_recovery": "01/02/2023 15:46:47",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K5423020105214",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 18,
                    "nama_up3": "UP3 CIKUPA",
                    "id_ulp": 56640,
                    "nama_ulp": "UP3 CIKUPA",
                    "idpel_nometer": "",
                    "nama_pelapor": "kohir",
                    "alamat_pelapor": "PR GRIYA CITRA PERMAI BLK SK No.27 KERESEK",
                    "no_telp_pelapor": "6283899987255",
                    "keterangan_pelapor": "isi token gagal terus sampe beli token 2x",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:13:24",
                    "waktu_recovery": "01/02/2023 17:51:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105215",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL JL DANAU BRATAN 3 BLK AD 3-2",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:13:33",
                    "waktu_recovery": "01/02/2023 15:28:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105221",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "147666",
                    "nama_pelapor": "BP RONI",
                    "alamat_pelapor": "KP RAWA KEDAUNG JL RUKO MUTIARA PALM GG DARUSSALAM NO. 138 RT 06 RW 14 KEL CENGKARENG TIMUR KEC CENGKARENG JAKARTA BARAT ",
                    "no_telp_pelapor": "02122543134",
                    "keterangan_pelapor": "TGL 04/12/2022 PENANGANAN GANGGUAN APP RUSAK  OLEH PETUGAS DENGAN CARA SAMBUNG LANGSUNG.  MOHON DILAKSANAKAN PENANGANAN SESUAI KETENTUAN. ID PEL 546300951642",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANDAN_SARI",
                    "waktu_lapor": "01/02/2023 15:13:50",
                    "waktu_recovery": "01/02/2023 18:24:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020105222",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "PR VIRGINIA VILLAGE DANVILLE No.12 GD SERPONG",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:13:53",
                    "waktu_recovery": "01/02/2023 15:29:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105223",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL PER.LIPPO TAMAN UBUD VI NO.75",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:14:10",
                    "waktu_recovery": "01/02/2023 15:29:40",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105225",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "22090343637",
                    "nama_pelapor": "BP HENDRIK",
                    "alamat_pelapor": "PERUM CIBUBUR CITY BLOK C5 NO.3 RT 003/20 KEL NAGRAK KEC GUNUNG PUTRI KAB BOGOR. ACUAN LOKASI : DEKAT KOTA WISATA",
                    "no_telp_pelapor": "081298913222",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. TGL 01/02/23 PELANGGAN DENGAN ID METER 22090343637 MELAKUKAN PEMBELIAN SEBESAR RP. 1.000.000,- DAN NO TOKEN 6784 2339 1338 0605 8367 NAMUN KETIKA DIINPUT KE APP PRABAYAR TERTERA USED.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PURWATI",
                    "waktu_lapor": "01/02/2023 15:14:17",
                    "waktu_recovery": "01/02/2023 17:06:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105226",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "RICHARD",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.15 SEK XII",
                    "no_telp_pelapor": "628546200938069",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:14:29",
                    "waktu_recovery": "01/02/2023 15:30:05",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105232",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "sri wahyuningsih",
                    "alamat_pelapor": "Jl. Ratna No.16",
                    "no_telp_pelapor": "6281211001147",
                    "keterangan_pelapor": "sdh di isi melalui gopay sebesar 50rb, tidak masuk, ingin di lakukan pengisian berulang namun tidak bisa masuk ke pengisian token..\\nlistrik untuk usaha tolong segera di tindaklanjuti..",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:14:48",
                    "waktu_recovery": "01/02/2023 18:25:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5323020100629",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUSANTO",
                    "alamat_pelapor": "KP BOJONG MENTENG JL CIPNEDAWA LAMA NO.41 RT-4 / RW-6 KEL BOJONG MENTENG KEC RAWA LUMBU KOTA BEKASI (DKT PT SIANTAR TOP)",
                    "no_telp_pelapor": "087871107922",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO STROOM. LAYAR KWH METER BERTULISKAN GAGAL PERSIL MENYALA, SISA STROOM 13.38 KWH. DENGAN NO METER 32032355862. MOHON DIBANTU.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.RAHMA",
                    "waktu_lapor": "01/02/2023 15:15:31",
                    "waktu_recovery": "01/02/2023 16:11:01",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105236",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "",
                    "nama_pelapor": "ondi",
                    "alamat_pelapor": "JL LETJEN SUPRAPTO No.19 RT.19 RW.7 SUMURBATU",
                    "no_telp_pelapor": "6285768289259",
                    "keterangan_pelapor": "tidak bisa input token listrik (GAGAL)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:15:25",
                    "waktu_recovery": "01/02/2023 20:53:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105237",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53861,
                    "nama_ulp": "ULP CITEUREUP",
                    "idpel_nometer": "",
                    "nama_pelapor": "didal saputra",
                    "alamat_pelapor": "jl raya Babakan Madang, kp cipambuan RT/rw 001/002 no 20 , masuk dari gang widut dekat rumah pak rt nur",
                    "no_telp_pelapor": "6283819498719",
                    "keterangan_pelapor": "sebelumnya kilo meter rusak, dan sisa pulsa saya masih di atas 40, setelah di ganti oleh pihak pln dengan yang baru, pulsa saya tidak kembali, saya coba datang ke pln gunung putri, malah saya yang bayar denda, pulsa saya belum kembali, mohon bantuannya ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:15:35",
                    "waktu_recovery": "01/02/2023 16:03:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105248",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU TATI",
                    "alamat_pelapor": "KOMP PERKANTORAN JL JAYAKARTA CENTER BLK E2 NO.8 KEL MANGGA DUA SELATAN KEC SAWAH BESAR JAKPUS, BELAKANG HOTEL THE PRIMA",
                    "no_telp_pelapor": "0216242525",
                    "keterangan_pelapor": "MOHON INFORMASI DAN PENJELASAN TGL 01/02/23 DATANG PETUGAS BERMAKSUD MELAKUKAN PERGANTIAN APP, NAMUN TANPA SURAT TUGAS DAN ID CARD ,PETUGAS TSB MENGANCAM UNTUK DILAKUKAN PENYEGELAN JIKA TIDAK BERSEDIA UNTUK DILAKUKAN PERGANTIAN. PELANGGAN MENGINGINKAN APABILA ADA PERGANTIAN APP PETUGAS DAPAT MEMBAWA SURAT TUGAS. SESUAI INFO PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT.CC.54.AMELIA.0216242525.12G0AA3.TGL 01/02/23.PUKUL 15:21 WIB. LAPOR KEMBALI. CC.54.EKA.CSOI. 01/02/23. PUKUL 15.24 WIB",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KERIDA.CSOI",
                    "waktu_lapor": "01/02/2023 15:16:30",
                    "waktu_recovery": "01/02/2023 15:38:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105250",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 317,
                    "nama_up3": "UP3 SINGKAWANG",
                    "id_ulp": 21200,
                    "nama_ulp": "ULP SINGKAWANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "vinsentius venddy",
                    "alamat_pelapor": "JL RATU SEPUDAK No.00 RT.0 RW.0 SUNGAI GAR",
                    "no_telp_pelapor": "6282272188760",
                    "keterangan_pelapor": "Token listrik tidak dapat terisi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:16:26",
                    "waktu_recovery": "01/02/2023 15:27:09",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105252",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dengkol Kropos",
                    "alamat_pelapor": "PR VILLA PEGANDEN BLOK H No.014 RT.0 RW.0",
                    "no_telp_pelapor": "6289613255022",
                    "keterangan_pelapor": "tidak bisa isi ulang pulsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:16:39",
                    "waktu_recovery": "01/02/2023 16:20:54",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105260",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1405,
                    "nama_up3": "UP3 MUARO BUNGO",
                    "id_ulp": 14400,
                    "nama_ulp": "ULP MUARA BUNGO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RAHETRA ",
                    "alamat_pelapor": "JL JL. DUSUN EMBACANG GEDANG RT 4  KEL  EMBACANG GEDANG KEC  TANAH SEPENGGAL LINTAS KAB. BUNGO JAMBI",
                    "no_telp_pelapor": "08127319347",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES RESTITUSI PROSES PB ( R1T/900 VA ) DENGAN NO KODE BOOKING 8875530000015065. PEMOHON MENGAKU SEBAGAI ANAK PEMILIK PERSIL ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_lapor": "01/02/2023 15:17:40",
                    "waktu_recovery": "01/02/2023 15:58:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Restitusi"
                },
                {
                    "no_laporan": "K5423020105268",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP DWI",
                    "alamat_pelapor": "KK BUMI CIKARANG MAKMUR BLOK D24 NO 22 KEL SUKADAMI KEC CIKARANG SELATAN KAB BEKASI ACUAN LOKASI DEKAT MASJID BAITUL MAKMUR ",
                    "no_telp_pelapor": "089527768401",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PINDAH SR DIKARENAKAN MENGGANGGU AKTIFITAS DENGAN NO KTP PEMILIK 3216197009870001  A/N DESIE TRI FAZRIANTI DAN NO KTP PEMOHON 3327095410890001 A/N DWI PRIYANTI. PEMOHON MENGAKU SEBAGAI YANG DIBERIKAN KUASA.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YANTI.SM",
                    "waktu_lapor": "01/02/2023 15:18:50",
                    "waktu_recovery": "01/02/2023 16:01:23",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105272",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dadang",
                    "alamat_pelapor": "perukoan hj.embun",
                    "no_telp_pelapor": "6283874370639",
                    "keterangan_pelapor": "nomor pelanggan terkena blokir",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:19:14",
                    "waktu_recovery": "01/02/2023 16:02:07",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020105274",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU SUMARTO",
                    "alamat_pelapor": "JL KH MAS MANSYUR   NO 27  RT 01/8  KEL  KEBON KACANG KEC TAMAH ABANG JAK PUS ( DEKAT RUSUN TANAH ABANG ) ",
                    "no_telp_pelapor": "02131924120",
                    "keterangan_pelapor": "MOHON UNTUK DIITNDAK LANJUTI PROSES PINDAH APP PEMOHON MENGAKU SEBAGAI YANG DIBERI KUASA ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.TATI",
                    "waktu_lapor": "01/02/2023 15:19:25",
                    "waktu_recovery": "01/02/2023 16:17:12",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105285",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "Luki tri ambarsari",
                    "alamat_pelapor": "JL SMAN 7 KP KRANGGAN No. RT.2 RW.1 JATI SAMPU",
                    "no_telp_pelapor": "6282123396842",
                    "keterangan_pelapor": "pemakaian listrik tidak sesuai dengan tagihan listrik\\n\\nsetiap bulan saya bayar listri 750rb\\nsedangkan saya hanya menggunakan lampu, air, kipas & pompa kolam ikan saja\\n\\nmohon untuk dicek apakah di rumah saya ada yg mencuri meteran sehingga tagihan saya menjadi besar",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:19:54",
                    "waktu_recovery": "01/02/2023 16:11:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105288",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52103,
                    "nama_ulp": "ULP BANTUL",
                    "idpel_nometer": "",
                    "nama_pelapor": "SUNU TRIHARTANTO",
                    "alamat_pelapor": "DN JAYAN No. 0 0 RT 2 RW 0, KEBONAGUNG, IMOGIRI, KAB. BANTUL, DAERAH ISTIMEWA YOGYAKARTA",
                    "no_telp_pelapor": "085100237454 ",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI RESTITUSI BP PROSES PB R1T/1300VA DENGAN KODE BOOKING 8875540003156784. TGL 11/06/2021 BP DAN STROOM AWAL/UJL TELAH  DILUNASI. INFO PELANGGAN SUDAH DATANG KEKANTOR PLN TERKAIT PADA TGL 15/01/2023 MENYERAHKAN BERKAS, NAMUN PETUGAS FRONT OFFICE MENGINFORMASIKAN BIAYA TSB SUDAH DIRESTITUSI NAMUN PELANGGAN MENERIMA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUTAKIN.SM",
                    "waktu_lapor": "01/02/2023 15:20:28",
                    "waktu_recovery": "01/02/2023 17:35:42",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Restitusi"
                },
                {
                    "no_laporan": "K5423020105289",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL PR DASANA INDAH BLK RD2 NO.11A",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:20:20",
                    "waktu_recovery": "01/02/2023 15:28:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105293",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51452,
                    "nama_ulp": "ULP MOJOKERTO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HAFIZ / hafiz_arrafi_",
                    "alamat_pelapor": "KAMPUNG MERDEKA DSN. KEDUNGMALING III RT. 019 RW. 008 DS. KEDUNGMALING KEC. SOOKO KAB. MOJOKERTO (DEPAN TOKO LOUHAN ELEKTRONIK)",
                    "no_telp_pelapor": "081249265164",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5423020103272, PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH  9070,44. LAPOR ULANG CC.52.KHARISMA.SM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DWI_W.SM",
                    "waktu_lapor": "01/02/2023 15:20:35",
                    "waktu_recovery": "01/02/2023 16:59:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105303",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL KP CARANG PULANG RT 1/1 LEGOK",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:21:15",
                    "waktu_recovery": "01/02/2023 15:28:58",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105304",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 150,
                    "nama_up3": "UP3 PAMEKASAN",
                    "id_ulp": 51780,
                    "nama_ulp": "ULP WARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "RIDO",
                    "alamat_pelapor": "JL SOBIH WARU TMR No. RT. RW. WARU",
                    "no_telp_pelapor": "6282332050300",
                    "keterangan_pelapor": "Selalu gagal ketika memasukan token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:21:23",
                    "waktu_recovery": "01/02/2023 16:05:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105317",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BENIGNUS FRANS YOSEF M.",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.16 SEK XII",
                    "no_telp_pelapor": "628546200166786",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:22:04",
                    "waktu_recovery": "01/02/2023 15:30:21",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Program Konversi Kompor Induksi",
                    "nama_subissuetype": "Kompor Rusak / Mati"
                },
                {
                    "no_laporan": "K3223020100292",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NUR",
                    "alamat_pelapor": "MAN 7 SRENGSENG SAWAH, JL BINAWARGA NO. - RT 8 RW 7, KEL SRENGSENG SAWAH, KEC JAGA KARSA, KOTA JAKARTA SELATAN",
                    "no_telp_pelapor": "628176426944",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN PROSES GESER METER DIKARENAKAN SEDANG RENOVASI BANGUNAN SEKITAR TAMAN, PEMOHON SEBAGAI PEMOHON DENGAN NO ID PEL 547401232797, PEMOHON MENGAKU YANG DIKUASAKAN DENGAN NO NIK 3174090709640011. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.JUSWANTO",
                    "waktu_lapor": "01/02/2023 15:22:10",
                    "waktu_recovery": "01/02/2023 16:12:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105328",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52301,
                    "nama_ulp": "ULP SEMARANG TENGAH",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dewa Bagus",
                    "alamat_pelapor": "JL KOKROSONO RT.3 RW.6 KOKROSONO",
                    "no_telp_pelapor": "6281339603898",
                    "keterangan_pelapor": "listrik saya di curi oleh tetangga, adik saya di tetapkan sebagai saksi, meteran rumah kami di bawah oleh petugas PLN,infonya akan di ganti sore ini, tetapi belum ada tindakan oleh petugas PLN hingga sekarang pukul 15.21",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:22:56",
                    "waktu_recovery": "01/02/2023 15:41:44",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105329",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2240,
                    "nama_up3": "UP3 PALANGKARAYA",
                    "id_ulp": 22440,
                    "nama_ulp": "ULP SAMPIT",
                    "idpel_nometer": "",
                    "nama_pelapor": "IMAS",
                    "alamat_pelapor": "JALAN WENGGA JAYA AGUNG, JALUR 12, NO 262, KEL. BAAMANG BARAT, KECAMATAN BAAMANG, KABUPATEN KOTAWARINGIN TIMUR",
                    "no_telp_pelapor": "6285705325943",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 47359, ST APP (saat ini) TGL 24/01/2023 = 47113. REK (TELAH DILUNASI). (INFO PELANGGAN RUMAH KOSONG HINGGA AKHIR MARET, BERPAGAR DAN TERKUNCI, APP SULIT DIJANGKAU, PETUGAS DATANG SETIAP TGL 17). ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.LINTANG.SM",
                    "waktu_lapor": "01/02/2023 15:23:02",
                    "waktu_recovery": "01/02/2023 16:02:43",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020105340",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 11,
                    "nama_up3": "UP3 JATINEGARA",
                    "id_ulp": 54410,
                    "nama_ulp": "UP3 JATINEGARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MERI ",
                    "alamat_pelapor": "JL JENDRAL BASUKI RAHMAT NO 6 RT 4/6 KEL CIPINANG BESAR SELATAN KEC JATINEGARA JAKARTA TIMUR // DEKAT TIKI GERAI PASAR GEMBRONG BARU ",
                    "no_telp_pelapor": "089688280651",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43. SISA 278.33 KWH.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.D_ISLAMIYAH",
                    "waktu_lapor": "01/02/2023 15:24:24",
                    "waktu_recovery": "01/02/2023 19:40:16",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105341",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12600,
                    "nama_up3": "UP3 LUBUKPAKAM",
                    "id_ulp": 12612,
                    "nama_ulp": "ULP LUBUKPAKAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "BAMBANG HERMANTO",
                    "alamat_pelapor": "DS KELAPA PSR.V L.PKM",
                    "no_telp_pelapor": "6281269511119",
                    "keterangan_pelapor": "tagihan saya tidak sesuai dengan pemakaian.\\ndi tagihkan pemakaian 52 kWh sementara yg tertera di kilometer saya hanya 4 kWh.mohon tindak lanjut ny bapak/ibu PLN yg terhormat.karena tagihan saya tidak sesuai.terimakasih banyak bapak/ibu.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:24:19",
                    "waktu_recovery": "01/02/2023 16:55:53",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020105343",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 536,
                    "nama_up3": "UP3 CIMAHI",
                    "id_ulp": 53599,
                    "nama_ulp": "ULP CIMAHI SELATAN",
                    "idpel_nometer": "14022962923",
                    "nama_pelapor": "BP RYAN",
                    "alamat_pelapor": "KANTIN MELDYS, JALAN ROROJONGRANG RAYA BLOK U NO. 90, RT 4, RW 25, KECAMATAN MELONG, KOTA CIMAHI.",
                    "no_telp_pelapor": "08122121893",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. BELUM ADA PETUGAS YANG MELAKUKAN PENGATURAN. SISA KWH: 285,19.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NANDA.LC",
                    "waktu_lapor": "01/02/2023 15:24:33",
                    "waktu_recovery": "01/02/2023 15:52:28",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105345",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52400,
                    "nama_up3": "UP3 KLATEN",
                    "id_ulp": 52404,
                    "nama_ulp": "ULP KLATEN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP PONIDI ",
                    "alamat_pelapor": "DK KIOS PALANG SRAGO NO - RT-2 / RW-8 JL BY PASS KEL MOJAYAN KEC KLATEN TENGAH KAB KLATEN PROV JATENG // SETEMPAT BENGKEL ",
                    "no_telp_pelapor": "082221811422",
                    "keterangan_pelapor": "TGL 01/2/23 PERGANTIAN APP OLEH PETUGAS PLN DIKARENAKAN APP RUSAK. SESUAI INFO PELANGGAN, DI APP LAMA 14281031923 MASIH ADA SISA KWH (TIDAK MENGETAHUI SISA KWH). MOHON DIKONVERSI KW APP BARU 45105335215.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SEPTI_NILA",
                    "waktu_lapor": "01/02/2023 15:24:39",
                    "waktu_recovery": "01/02/2023 16:46:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020105347",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53742,
                    "nama_ulp": "ULP MUSTIKA JAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Endi Erlan",
                    "alamat_pelapor": "KK GRAND WISATA AA 12 No.26 RT.000 RW.00 LMBNG SARI",
                    "no_telp_pelapor": "628569986679",
                    "keterangan_pelapor": "kepada yth pln unit playanan planggan mustika jaya , mohon di bantu untuk penurunan daya listrik dari 33000 va menjadi 4400 va ,an.planggan DAINA ERITA ,IDpel : 537420409341 / no kwh.14366472232 .karena sdh tdk diperlukan daya sebesar itu ,dan penyewa sdh tdk diperpanjang lg.atas bantuan pln kami ucapkan terima kasih.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:24:40",
                    "waktu_recovery": "01/02/2023 16:27:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020105364",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2240,
                    "nama_up3": "UP3 PALANGKARAYA",
                    "id_ulp": 22400,
                    "nama_ulp": "ULP PALANGKARAYA TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP RONALD",
                    "alamat_pelapor": "JL SETH ADJI No. 0  RT 1 RW 0, PANARUNG, PAHANDUT, KOTA PALANGKARAYA, KALIMANTAN TENGAH",
                    "no_telp_pelapor": "02180607000",
                    "keterangan_pelapor": "TGL 16/01/2023 PEMBAYARAN BIAYA PROSES PD (R1T / 2200  VA - B2 / 16500 VA) DENGAN NO AGENDA 224000522212299556 DAN 2240055036514. HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. YBS MENGINGINKAN DILAKUKAN REALISASI TGL 02/02/23 JIKA TIDAK AKAN MENGHUBUNGI PLN 123 KEMBALI.\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.KUNDERI",
                    "waktu_lapor": "01/02/2023 15:27:08",
                    "waktu_recovery": "01/02/2023 15:50:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5323020100648",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53551,
                    "nama_ulp": "ULP BANDUNG SELATAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU SANTI ",
                    "alamat_pelapor": "JL SADAKELING 31 /107 KEC LENGKONG KEL BURANGRANG KOTA BANDUNG ",
                    "no_telp_pelapor": "0227321801",
                    "keterangan_pelapor": "GANGGUAN LPB GAGAL , VKRN 43, PTL MENYALA SISA STROOM 27413 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.WIJIARTI",
                    "waktu_lapor": "01/02/2023 15:27:17",
                    "waktu_recovery": "01/02/2023 15:57:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105367",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "romo",
                    "alamat_pelapor": "jl Moh Sholeh 1",
                    "no_telp_pelapor": "6285810488023",
                    "keterangan_pelapor": "masalah restitusi,sudah 3bulan belum ada pencairan dari pihak PLN \\ndengan no registrasi 5411012147207",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:27:13",
                    "waktu_recovery": "01/02/2023 17:32:05",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105368",
                    "id_uid": 42,
                    "nama_uid": "WILAYAH PAPUA DAN PAPUA BARAT",
                    "id_up3": 421,
                    "nama_up3": "UP3 JAYAPURA",
                    "id_ulp": 42180,
                    "nama_ulp": "ULP JAYAPURA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Marseline Rihi",
                    "alamat_pelapor": "JL ANGKASA INDAH No.0 RT.3 RW.2 ANGKASA",
                    "no_telp_pelapor": "6281344652428",
                    "keterangan_pelapor": "mati lampu",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:27:22",
                    "waktu_recovery": "01/02/2023 15:39:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K3223020100295",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32121,
                    "nama_ulp": "ULP MATTOANGING",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP MEI  ",
                    "alamat_pelapor": "JL Elysium Walk  NO  002  KEL  TANJUNG BUNGA KEC  TAMALATE KOTA MAKASSAR   ",
                    "no_telp_pelapor": "81283384543",
                    "keterangan_pelapor": "GAGAL INPUT TOKEN  , VKRN 43  PTL NORMAL  SISA KWH  84.4, UPDATE LAPORAN K3223020100295 (CC.32.SUGIARTO01), UPDATE LAPORAN K3223020100295 MOHON BANTUAN DAN LAYANAN SECEPATNYA (CC.32.SUGIARTO01)",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.32.AGUNG",
                    "waktu_lapor": "01/02/2023 15:28:08",
                    "waktu_recovery": "02/02/2023 07:34:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105372",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Febri Hastono",
                    "alamat_pelapor": "JL SANCANG DALAM No.0 RT.3 RW.7 KP BABAKAN",
                    "no_telp_pelapor": "6285925109464",
                    "keterangan_pelapor": "pengajuan pasang baru belum ada realisasi nya 5382112142665\\n5382112142666\\n5382112142667\\n5382112142668 lokasi sudah mau di gunakan",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:28:01",
                    "waktu_recovery": "01/02/2023 15:55:51",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105375",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "JL PER BSD BLOK C7 NO.06 SEK 1-6",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:28:05",
                    "waktu_recovery": "01/02/2023 15:43:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105383",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "JL PR BSD BLOK A-4 NO.39 SEK XII",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:28:32",
                    "waktu_recovery": "01/02/2023 15:42:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105384",
                    "id_uid": 131,
                    "nama_uid": "WILAYAH SUMATERA BARAT",
                    "id_up3": 13100,
                    "nama_up3": "UP3 PADANG",
                    "id_ulp": 13103,
                    "nama_ulp": "ULP INDARUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "isra",
                    "alamat_pelapor": "XX BANUARAN NAN XX RT. 05/ RW II No.0 RW.",
                    "no_telp_pelapor": "6285374366878",
                    "keterangan_pelapor": "pembengkakan tagihan listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:28:32",
                    "waktu_recovery": "01/02/2023 22:47:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105385",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32131,
                    "nama_ulp": "ULP SUNGGUMINASA",
                    "idpel_nometer": "",
                    "nama_pelapor": "herman",
                    "alamat_pelapor": "JL PELITA TAENG No.0 RT.0 RW.0 TAENG",
                    "no_telp_pelapor": "6281342992545",
                    "keterangan_pelapor": "gagal saat pengisian token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:28:38",
                    "waktu_recovery": "01/02/2023 18:02:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105392",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "PR CLUSTER VIVACIA KAWASAN EMINENT 4 G.12 No.09 RT.0 RW.0 PAGEDANGAN",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:28:57",
                    "waktu_recovery": "01/02/2023 15:44:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105394",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "PT BUMI SERPONG DAMAI",
                    "alamat_pelapor": "PR CLUSTER VIRGINIA VILLAGE EXMORE No.30 GD SERPONG",
                    "no_telp_pelapor": "628566200154878",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:29:19",
                    "waktu_recovery": "01/02/2023 15:44:14",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105400",
                    "id_uid": 430,
                    "nama_uid": "WILAYAH NUSA TENGGARA TIMUR",
                    "id_up3": 437,
                    "nama_up3": "UP3 FLORES BAGIAN BARAT",
                    "id_ulp": 43730,
                    "nama_ulp": "ULP BAJAWA",
                    "idpel_nometer": "",
                    "nama_pelapor": "bpk Sevrin Nono",
                    "alamat_pelapor": "rumah dekat kantor desa manubhara",
                    "no_telp_pelapor": "6281338508915",
                    "keterangan_pelapor": "mohon bantuan pemasangan kwh meter  atas nama wilhemlmina Anu dgn nomor regis  stastus lunas 4373012045454 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:29:36",
                    "waktu_recovery": "01/02/2023 16:04:47",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5323020100653",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52400,
                    "nama_up3": "UP3 KLATEN",
                    "id_ulp": 52403,
                    "nama_ulp": "ULP BOYOLALI",
                    "idpel_nometer": "007695482",
                    "nama_pelapor": "IBU ANAS",
                    "alamat_pelapor": "PR KORPRI SINGKIL BLOK C NO 114",
                    "no_telp_pelapor": "085943303357",
                    "keterangan_pelapor": "MOHON KOREKSI TAGUHAN BULAN JANUARI 2023\\nSTAND METER PLN : 6314 / TGL 29 JANUARI 2023\\nSTAND METER PELANGGAN : 6182 / TGL 30 JANUARI 2023\\nMOHON KONFIRMASI TERKAIT TAGIHAN REKENING BULAN JANUARI 2023,",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.IBNU",
                    "waktu_lapor": "01/02/2023 15:30:40",
                    "waktu_recovery": "01/02/2023 15:33:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020105412",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Debby Aulia R",
                    "alamat_pelapor": "PR METLAND TRANSYOGI RUKO PTM I No.1 CILEUNGSI",
                    "no_telp_pelapor": "628118195779",
                    "keterangan_pelapor": "Ingin tambah daya listrik",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:31:04",
                    "waktu_recovery": "01/02/2023 17:06:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5523020100640",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CINDRA BUDI",
                    "alamat_pelapor": "JL CEMARA 3 PR PURI GARDEN BLOK  B4 NO.9 KEL PEGADUNGAN KEC KALI DERES JAKBAR / DEPAN CITRA 1",
                    "no_telp_pelapor": "628561728036",
                    "keterangan_pelapor": "INFO PELANGGAN BERKEBERATAN UNTUK MENUNGGU 7 HARI KERJA TERKAIT NO LAPOR K5323020100438",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.DODIK",
                    "waktu_lapor": "01/02/2023 15:31:30",
                    "waktu_recovery": "01/02/2023 19:56:08",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020105415",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SELI ",
                    "alamat_pelapor": "KK  GADING BUKIT  INDAH  JL JL BUKIT GADING RAYA  BL  TC NO 5 KEL  KELAPA GADING KEC  KELAPA GADING PERMAI  ACUAN SAMPING RS MITRA KELUARGA KELAPA GADING ",
                    "no_telp_pelapor": "02129451014",
                    "keterangan_pelapor": " PELANGGAN TIDAK DAPAT MENGINPUT TOKEN SETELAH DIUPDATE VKRN 43 SISA KWH 1800",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AHLI",
                    "waktu_lapor": "01/02/2023 15:31:30",
                    "waktu_recovery": "01/02/2023 17:00:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105416",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51356,
                    "nama_ulp": "ULP PROBOLINGGO",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP CHANDRA",
                    "alamat_pelapor": "SUMBER KEPOH . TAMAN SARI. KEC DRINGU . PROBOLINGGO",
                    "no_telp_pelapor": "081232725453",
                    "keterangan_pelapor": "LEBIH TAGIH. ST AK REK (FEB 2023) = 2716, ST APP (saat ini) TGL 01/02/2023 = 2696. REK (BELUM DILUNASI). (RUMAH DIHUNI, BERPAGAR DAN TERKUNCI (JIKA PELANGGAN KELUAR), APP SULIT DIJANGKAU DAN TIDAK MENGETAHUI KEDATANGAN PETUGAS).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.LINTANG.SM",
                    "waktu_lapor": "01/02/2023 15:31:24",
                    "waktu_recovery": "01/02/2023 15:44:04",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5323020100655",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP FERI ",
                    "alamat_pelapor": "PR VILA BOGOR INDAH 3 JL- BLOK.BA1 NO.9 RT- RW- KEL KEDUNG HALANG KEC BOGOR UTARA KOTA BOGOR \\n",
                    "no_telp_pelapor": "08129454481",
                    "keterangan_pelapor": "BELUM ADA REALISASI PERMOHONAN PERGESERAN KWH METER NO AGENDA 538210562301314847 NO REG 5382133003403 TGL BAYAR 01/02/2023 STATUS PROSES PLN SAMPAI PEMBAYARAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.EMIL",
                    "waktu_lapor": "01/02/2023 15:31:39",
                    "waktu_recovery": "01/02/2023 15:57:29",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020105424",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 318,
                    "nama_up3": "UP3 SANGGAU",
                    "id_ulp": 21310,
                    "nama_ulp": "ULP SINTANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "setiawan",
                    "alamat_pelapor": "DN SPD SEKUBING No.",
                    "no_telp_pelapor": "6285750110583",
                    "keterangan_pelapor": "kenapa kwh saat isi token listrik selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:32:10",
                    "waktu_recovery": "01/02/2023 16:06:50",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105427",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sunan Giri Muttaqin",
                    "alamat_pelapor": "JL SWADAYA RAYA No.1 RT.9 RW.3",
                    "no_telp_pelapor": "6281366912721",
                    "keterangan_pelapor": "Selalu gagal mengisi token, padahal nomor token yang saya masukan sudah benar",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:32:18",
                    "waktu_recovery": "01/02/2023 15:58:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105428",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 545,
                    "nama_up3": "UP3 SUMEDANG",
                    "id_ulp": 53517,
                    "nama_ulp": "ULP TANJUNG SARI",
                    "idpel_nometer": "",
                    "nama_pelapor": "Firman Ramdhani",
                    "alamat_pelapor": "PR PESONA ALAM JATINANGOR B04- 21 No. JATIMUKTI",
                    "no_telp_pelapor": "6285659897959",
                    "keterangan_pelapor": "Permohonan perubahan Daya, Perum Pesona Alam Jatinangor Blok B4 No. 21 ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:32:21",
                    "waktu_recovery": "01/02/2023 19:44:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020105429",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ida Farida",
                    "alamat_pelapor": "Jl. Kp. Asem No.110",
                    "no_telp_pelapor": "6289636947078",
                    "keterangan_pelapor": "ngisi token selalu gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:32:27",
                    "waktu_recovery": "01/02/2023 16:11:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105435",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14110,
                    "nama_ulp": "ULP KENTEN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Julila Afdal",
                    "alamat_pelapor": "JL H SANUSI TLAMAN",
                    "no_telp_pelapor": "6281278443956",
                    "keterangan_pelapor": "sudah beberapa kali input nomer Token tapi gagal terus ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:32:46",
                    "waktu_recovery": "01/02/2023 17:13:31",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105437",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Rio Augusto Gunawan",
                    "alamat_pelapor": "Jl. Bumi Pancoran Raya A No.5",
                    "no_telp_pelapor": "628111689771",
                    "keterangan_pelapor": "tidak ditemukan kabel listrik dari pln untuk konek",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:33:09",
                    "waktu_recovery": "01/02/2023 17:17:12",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105442",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31500,
                    "nama_up3": "UP3 TOLITOLI",
                    "id_ulp": 31520,
                    "nama_ulp": "ULP LEOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SRI",
                    "alamat_pelapor": "JL BUNOBOGU NO- RT-3RW-2 DN SATU DS DOMAG MEKAR KEC BUNOBOGU KAB BUOL // DEPAN ORANGE MART ",
                    "no_telp_pelapor": "082230903378",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN SEKITAR AWAL DESEMBER DILAKUKAN BONGKAR RAMPUNG OLEH PETUGAS DILOKASI. SESUAI INFO PELANGGAN SEKITAR AWAL BULAN DESEMBER 22 PELANGGAN DATANG KE APL SETEMPAT UNTUK PELUNASAN DAN MELENGKAPI DATA UNTUK PENYAMBUNGAN KEMBALI, PADA AP2T ID PEL TERDAFTAR LAYANAN PRABAYAR. NAMUN HINGGA SAAT INI BELUM ADA TINDAK LANJUT. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.GUSMAWARNI",
                    "waktu_lapor": "01/02/2023 15:33:49",
                    "waktu_recovery": "02/02/2023 04:55:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5423020105459",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53704,
                    "nama_ulp": "ULP LEMAHABANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tedi",
                    "alamat_pelapor": "KP BLUWO No.0 RT.3 RW.3 SK LAKSANA",
                    "no_telp_pelapor": "6285889995900",
                    "keterangan_pelapor": "Token listrik gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:35:41",
                    "waktu_recovery": "01/02/2023 16:34:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105461",
                    "id_uid": 287,
                    "nama_uid": "DISTRIBUSI BALI",
                    "id_up3": 327,
                    "nama_up3": "UP3 BALI SELATAN",
                    "id_ulp": 55120,
                    "nama_ulp": "ULP KUTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP YUDA ",
                    "alamat_pelapor": "JL RAYA SEMINYAK NO 19A KEL  SEMINYAK KEC  KUTA, KAB. BADUNG, BALI",
                    "no_telp_pelapor": "082235744088",
                    "keterangan_pelapor": "TGL  6/1/23  PROSES PB (B2/82500 VA) DENGAN NO  REG 5512011118057 . TGL  25/1/23 BP DAN UJL  TELAH DILUNASI.TGL 26/1/23  PADA STATUS AP2T TELAH ADA PEMBUATAN SPK DAN PDL AWAL.HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANNES_S",
                    "waktu_lapor": "01/02/2023 15:35:51",
                    "waktu_recovery": "01/02/2023 15:40:58",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105462",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU MARIA",
                    "alamat_pelapor": "JL LUMBU TENGAH 4C NO 236A RT 003 RW 029 KEL BOJONG RAWA LUMBU KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "02129710500",
                    "keterangan_pelapor": "MOHON BANTUAN INFORMASI DAN PENANGANAN. PELANGGAN MENGELUHKAN TERKAIT TERDAPAT TIANG LISTRIK YANG TERDAPAT PADA HALAMAN RUMAH. SESUAI INFO YBS BARU MEMBELI RUMAH DAN JIKA MEMANG TIANG TSB KEWENANGAN PLN YBS MENGINGINKAN BUKTI SURAT DARI AREA SETEMPAT. PLN 123 TELAH MENJELASKAN SESUAI KETENTUAN NAMUN PELANGGAN MENGINGINKAN INFORMASI LEBIH LANJUT DARI AREA ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PRATIWI",
                    "waktu_lapor": "01/02/2023 15:35:44",
                    "waktu_recovery": "01/02/2023 16:39:10",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020105471",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 543,
                    "nama_up3": "UP3 PURWAKARTA",
                    "id_ulp": 53444,
                    "nama_ulp": "ULP PURWAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Heri kristianto",
                    "alamat_pelapor": "KP CILANDAK No. RT.3 RW.1 CIRANGKONG",
                    "no_telp_pelapor": "6281287811992",
                    "keterangan_pelapor": "mcb hangus",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:36:54",
                    "waktu_recovery": "01/02/2023 16:21:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100648",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53821,
                    "nama_ulp": "ULP BOGOR TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YULI",
                    "alamat_pelapor": "JL - KP KAUM PANDAK NO - RT 04 RW 03 KEL KARADENAN KEC CIBINONG KAB BOGOR PROV JAWA BARAT",
                    "no_telp_pelapor": "087780098226",
                    "keterangan_pelapor": "MOHON PELANGGAN DIKONFIRMASI, PELANGGAN PENDAFTARAN PB (R1MT/900VA)\\nKODE PEMBAYARAN : 5382112141798\\nNO AGENDA : 538219912212207049\\nBP LUNAS PADA TGL (20/12/2022), PELANGGAN SUDAH MEMILIKI SLO, NAMUN HINGGA SAAT INI BELUM REALISASI. PENGADUAN TERKAIT : K5522122700638, K1423013000377",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.EVA",
                    "waktu_lapor": "01/02/2023 15:37:10",
                    "waktu_recovery": "01/02/2023 15:55:13",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105477",
                    "id_uid": 41,
                    "nama_uid": "WILAYAH MALUKU DAN MALUKU UTARA",
                    "id_up3": 412,
                    "nama_up3": "UP3 TERNATE",
                    "id_ulp": 41260,
                    "nama_ulp": "ULP TERNATE",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sarni La Djani",
                    "alamat_pelapor": "Kosan Orange Depan SMA 8 Kota Ternate Kamar No W",
                    "no_telp_pelapor": "6285228445819",
                    "keterangan_pelapor": "Meter tidak bisa pengisian Mtoken dan telah pengaduan tgl 31 januari 2023 belum di tangani dengan no pengaduan G3223013100667",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:37:26",
                    "waktu_recovery": "01/02/2023 17:05:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105478",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17172,
                    "nama_up3": "UP3 METRO",
                    "id_ulp": 17200,
                    "nama_ulp": "ULP METRO",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwanda prayoga",
                    "alamat_pelapor": "JL SUMBER AGUNG No.0",
                    "no_telp_pelapor": "6285669786971",
                    "keterangan_pelapor": "kwh meter buram",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:37:29",
                    "waktu_recovery": "01/02/2023 16:02:01",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105479",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 157,
                    "nama_up3": "UP3 SURABAYA UTARA",
                    "id_ulp": 51102,
                    "nama_ulp": "ULP PLOSO",
                    "idpel_nometer": "09012802",
                    "nama_pelapor": "BP SALMAN",
                    "alamat_pelapor": "JL MULYOREJO PERTANIA NO.16 RT.04 RW.01 MUL, MULYOREJO, MULYOREJO, KOTA SURABAYA, JAWA TIMUR",
                    "no_telp_pelapor": "082257776744",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. SUDAH DILAKUKAN REALISASI OLEH PETUGAS DAN PENGAJUAN PROSES MIGRASI (R1 / 1300 VA - R1T / 1300 VA) MELALUI PLN MOBILE DENGAN NO AGENDA 511029922301213462 DAN NO REG 5110217030844, SESUAI INFO PELANGGAN BELUM MENDAPATKAN INFORMASI NO REGISTER UNTUK PEMBAYARAN TAGIHAN SUSULAN.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.INDAHFERDA.LC",
                    "waktu_lapor": "01/02/2023 15:37:31",
                    "waktu_recovery": "01/02/2023 16:03:02",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Susulan"
                },
                {
                    "no_laporan": "K5423020105481",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 147,
                    "nama_up3": "UP3 MADIUN",
                    "id_ulp": 51504,
                    "nama_ulp": "ULP NGAWI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUYITNO",
                    "alamat_pelapor": "DN BALONG RT-12 / RW-7 DESA GERIH KEC GERIH KAB NGAWI (DEKAT AGEN BRILINK ) ",
                    "no_telp_pelapor": "085233633127",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIAN. PELANGGAN DENGAN NO METER: 14006426291 TIDAK DAPAT MELAKUKAN PEMBELIAN TOKEN, STATUS PADA DATA P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. SISA 10 KWH ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.JUNIYATI",
                    "waktu_lapor": "01/02/2023 15:37:47",
                    "waktu_recovery": "01/02/2023 16:13:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5423020105482",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 531,
                    "nama_up3": "UP3 BOGOR",
                    "id_ulp": 53831,
                    "nama_ulp": "ULP BOGOR KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "MOH.YUSUF SANI",
                    "alamat_pelapor": "KP CIOMAS No.0 RT.006 RW.01 CIOMAS",
                    "no_telp_pelapor": "6281297425952",
                    "keterangan_pelapor": "Ada Token meteran rumah yang sudah tidak terpakai dikarenakan rumahnya sudah dirobohkan kurang lebih hampir 2 tahun dan sekarang meteran tersebut menempel di belakang rumah kami,mohon segera untuk di tangani agar terhindar dr hal hal yang tidak di inginkan,Terima Kasih",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:37:55",
                    "waktu_recovery": "01/02/2023 16:45:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105488",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32200,
                    "nama_up3": "UP3 WATAMPONE",
                    "id_ulp": 32240,
                    "nama_ulp": "ULP SENGKANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mukmim",
                    "alamat_pelapor": "DN BEKKAE No. PASELLOREN",
                    "no_telp_pelapor": "6282347670498",
                    "keterangan_pelapor": "gagal masuk token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:38:48",
                    "waktu_recovery": "01/02/2023 16:15:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105492",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12700,
                    "nama_up3": "UP3 NIAS",
                    "id_ulp": 12712,
                    "nama_ulp": "ULP NIAS BARAT",
                    "idpel_nometer": "",
                    "nama_pelapor": "Murni jaya Hia",
                    "alamat_pelapor": "sitelu ewali",
                    "no_telp_pelapor": "6281397223742",
                    "keterangan_pelapor": "padam sebagian",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:38:57",
                    "waktu_recovery": "01/02/2023 16:23:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105494",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17172,
                    "nama_up3": "UP3 METRO",
                    "id_ulp": 17200,
                    "nama_ulp": "ULP METRO",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariyanto",
                    "alamat_pelapor": "JL SUMBER AGUNG METRO K No.0",
                    "no_telp_pelapor": "6283153960367",
                    "keterangan_pelapor": "kWh buram",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:39:08",
                    "waktu_recovery": "01/02/2023 16:02:06",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105500",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12400,
                    "nama_up3": "UP3 PADANG SIDIMPUAN",
                    "id_ulp": 12415,
                    "nama_ulp": "ULP NATAL",
                    "idpel_nometer": "",
                    "nama_pelapor": "kudori",
                    "alamat_pelapor": "JL DS SINUNUKAN 4 BLOK B",
                    "no_telp_pelapor": "628218484886",
                    "keterangan_pelapor": "info tambah daya pak",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:39:29",
                    "waktu_recovery": "01/02/2023 15:51:27",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5123020101108",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52300,
                    "nama_up3": "UP3 SEMARANG",
                    "id_ulp": 52303,
                    "nama_ulp": "ULP SEMARANG TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU VIA LESTARI",
                    "alamat_pelapor": "PR CITRA GRAND CLUSTER YELLOW LEAF BLOK I NO 35 KEL SAMBIROTO KEC TEMBALANG KOTA SEMARANG",
                    "no_telp_pelapor": "08111091803",
                    "keterangan_pelapor": "MOHON BANTUAN PEMBATALAN PROSES PD TARIF R1T DAYA 1300 VA KE TARIF R1T DAYA 2200 VA  DENGAN NO AGENDA 523030122301260267  DAN NO REGISTER 5230315086198 BP BELUM DILUNASI, PELANGGAN INGIN DI BATALKAN DIKARENAKAN PELANGGAN AKAN MENGAJUKAN PERMOHONAN KE DAYA 3500 VA.  PELANGGAN SUDAH LAPOR DENGAN NO LAPOR K5123013101297 STATUS APKT SELESAI NAMUN BELUM ADA TINDAK LANJUT. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.DIAH",
                    "waktu_lapor": "01/02/2023 15:39:53",
                    "waktu_recovery": "01/02/2023 16:21:24",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020105505",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51350,
                    "nama_ulp": "ULP PASURUAN KOTA",
                    "idpel_nometer": "009603075",
                    "nama_pelapor": "BAPAK DJUNÉT",
                    "alamat_pelapor": "PERUM PONDOK ASRI BLOCK H NO. 8DESA WARUNGDOWO RT 02/ RW 04KECAMATAN POHJENTREK KABUPATEN PASURUANJAWA TIMUR",
                    "no_telp_pelapor": "085108463999",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI PROSES PD BERIKUT MIGRASI (R1 / 450 VA) - (R1T / 900 VA). BERDASARKAN DATA PADA AP2T (KELURAHAN DAN KECAMATAN TIDAK SESUAI). DENGAN NO. KTP PEMILIK 3573020509620003 AN. DJUNET HARSOJO DENGAN STROOM AWAL Rp. 100.000,- PEMOHON MENGAKU SEBAGAI BANGUNAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AYU_E.SM",
                    "waktu_lapor": "01/02/2023 15:40:01",
                    "waktu_recovery": "01/02/2023 21:08:22",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105508",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 32300,
                    "nama_up3": "UP3 KENDARI",
                    "id_ulp": 32320,
                    "nama_ulp": "ULP WUA WUA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU AYU",
                    "alamat_pelapor": "JL LATSITARDA No. 0  RT 0 RW 0, KAMBU, KAMBU, KOTA KENDARI, SULAWESI TENGGARA",
                    "no_telp_pelapor": "082246792795",
                    "keterangan_pelapor": "TGL 07/11/2022 PROSES PB (R1MT / 900 VA) MELALUI LOKET PLN DENGAN KODE BOOKING 8875540003980804. TGL 07/11/2022 BP DAN STROOM AWAL TELAH DILUNASI. MOHON UNTUK SEGERA DIREALISASIKAN PENYAMBUNGAN. PADA STATUS AP2T TERTERA PEMBAYARAN. TERKAIT K5223011701360",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.YANTI.SM",
                    "waktu_lapor": "01/02/2023 15:40:28",
                    "waktu_recovery": "01/02/2023 17:56:56",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105510",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53875,
                    "nama_ulp": "ULP BOJONGGEDE",
                    "idpel_nometer": "000000000000000002274653",
                    "nama_pelapor": "MARLIYANTO",
                    "alamat_pelapor": "PERMATA DEPOK MIRAH 2 L17 NO.4, PONDOK JAYA, CIPAYUNG DEPOK JAWA - BARAT 16438",
                    "no_telp_pelapor": "081210355107",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAKLANJUTI. PENGAJUAN PROSES GESER APP  DIKARENAKAN RENOVASI RUMAH DENGAN NO. KTP PEMILIK 3276013006770011 AN. MARLIYANTO  PEMOHON MENGAKU SEBAGAI PEMILIK TERKAIT PENGAJUAN TERSEBUT MOHON PELANGGAN DAPAT DIHUBUNGI",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUTAKIN.SM",
                    "waktu_lapor": "01/02/2023 15:40:40",
                    "waktu_recovery": "01/02/2023 17:08:12",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020105512",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12500,
                    "nama_up3": "UP3 RANTAU PRAPAT",
                    "id_ulp": 12511,
                    "nama_ulp": "ULP TANJUNG BALAI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YOAN ",
                    "alamat_pelapor": "JL PUTRI BUNGSU RT -/- NO. 26 KEL. MATAHALSAN KEC. TANJUNG BALAI UTARA KOTA TANJUNG BALAI PROV SUMUT  (BELAKANG PAJAK STASIUN/ KK RUMAH POTONG) ",
                    "no_telp_pelapor": "082367115752",
                    "keterangan_pelapor": "\\nMOHON TINDAK LANJUT DAN PENYELESAIAN, PELANGGAN MERASA REK BULAN FEB 23 DI TAGIHKAN BESAR. STAND AWAL 39733 STAND AKHIR 40076. DATA ACMT 40276. STAND APP TGL 01/02/23 40307 . YBS MENGINGINKAN INFORMASI LEBIH LANJUT DARI APL SETEMPAT DAN KEBERATAN UNTUK MELAKUKAN PEBAYARAN TERSEBUT. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.NOVA_I",
                    "waktu_lapor": "01/02/2023 15:40:55",
                    "waktu_recovery": "01/02/2023 20:50:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020105517",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "KK SERPONG TERRACE BLK F9 No.8 SERPONG",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:41:13",
                    "waktu_recovery": "01/02/2023 15:46:26",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105520",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "KK PURI HARMONI 2 BLOK-K NO. 12 No.0 LEGOK",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:41:35",
                    "waktu_recovery": "01/02/2023 15:46:13",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105522",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HIMAWAN ",
                    "alamat_pelapor": "JL SALAK RAYA NO 17 RT08/05 KEL TANJUNG DUREN UTARA KEC GROGOL PETAMBURAN JAKBAR",
                    "no_telp_pelapor": "0215804731",
                    "keterangan_pelapor": "LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA K5423020102908  MOHON TINDAKLANJUT DAN PENYELESAIAN, TGL 30/01/23 DIKENAKAN PEMUTUSAN UNTUK IDPEL 541102105923 A/N THOMAS SERANTAK. TERKAIT TUNGGAKAN REK DES 22. SESUAI INFO PELANGGAN IDPEL TSB TELAH DI AJUKAN BERHENTI BERLANGGANAN SEJAK 5 TAHUN YANG LALU, DAN DILOKASI HANYA TERPASANG 1 APP DENGAN IDPEL 541102105931 A/N LILIANA RUSLIM, DAN MENGGUNAKAN LAYANAN PRABAYAR, SESUAI INFO PELANGGAN DIKENAKAN PEMUTUSAN. PELANGGAN INFOKAN MENDUGA YANG MENUNGGAK ATAS NAMA THOMAS SERANTAK",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DEDY_APS",
                    "waktu_lapor": "01/02/2023 15:41:52",
                    "waktu_recovery": "01/02/2023 16:30:21",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020105523",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53873,
                    "nama_ulp": "ULP SAWANGAN",
                    "idpel_nometer": "01104562887",
                    "nama_pelapor": "IBU NISA",
                    "alamat_pelapor": "PR BUMI CITRA LESTARI JL PENGASINAN RAYA BL I6 O 1  KEL PENGASINAN  KEC SAWANGAN DEPOK ACUAN :  GERBANG BCL ",
                    "no_telp_pelapor": "089630270794",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI PROSES PINDAH APP  DIKARENAKAN ADA RENOVASI IDPEL : 538731982682 .  PEMOHON MENGAKU SEBAGAI PEMILIK PERSIL. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANNES_S",
                    "waktu_lapor": "01/02/2023 15:41:52",
                    "waktu_recovery": "01/02/2023 18:00:26",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105526",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "PR GOLDEN STONE CLUSTER DIAMOND BLOK B No.6 DKH PINANG",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:41:54",
                    "waktu_recovery": "01/02/2023 15:46:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105528",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "KSO GNA MARKO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/30",
                    "no_telp_pelapor": "628166201603086",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:42:19",
                    "waktu_recovery": "01/02/2023 15:46:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105530",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Hurnaedy",
                    "alamat_pelapor": "DN SERIJATA RT. RW. PERIAN",
                    "no_telp_pelapor": "6287755904375",
                    "keterangan_pelapor": "Tidak bisa diisi pulsa ,,tertulis REJECT, mohon bantuannya",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:42:32",
                    "waktu_recovery": "01/02/2023 15:59:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105531",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51351,
                    "nama_ulp": "ULP GONDANG WETAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Mar Tono",
                    "alamat_pelapor": "DN GENTONG No. RT.2 RW.3 PASREPAN K",
                    "no_telp_pelapor": "6281358511084",
                    "keterangan_pelapor": "tidak bisa di isi pulsa muncul tulisan gagal udah di coba beberapa kali tetap muncul tulisan gagal sedangkan token yang di beli di cek udah benar",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:42:36",
                    "waktu_recovery": "01/02/2023 16:11:17",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105532",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53559,
                    "nama_ulp": "ULP BANDUNG UTARA",
                    "idpel_nometer": "",
                    "nama_pelapor": "FERRY GUNADI",
                    "alamat_pelapor": "JL PUYUH DALAM No.5 RT.006 RW.09 SDG SERANG",
                    "no_telp_pelapor": "62895804805090",
                    "keterangan_pelapor": "tidak bisa isi pulsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:42:39",
                    "waktu_recovery": "01/02/2023 16:43:40",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105536",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17172,
                    "nama_up3": "UP3 METRO",
                    "id_ulp": 17200,
                    "nama_ulp": "ULP METRO",
                    "idpel_nometer": "",
                    "nama_pelapor": "ariyanto",
                    "alamat_pelapor": "JL SUMBER AGUNG METRO K No.0",
                    "no_telp_pelapor": "6283153960367",
                    "keterangan_pelapor": "kWh minta diganti",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:42:58",
                    "waktu_recovery": "01/02/2023 16:01:56",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105538",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1402,
                    "nama_up3": "UP3 LAHAT",
                    "id_ulp": 14770,
                    "nama_ulp": "ULP MUARA DUA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BPK FADLY",
                    "alamat_pelapor": "DESA TEKANA.KEC.BUANA PEMACA.OKU SELATAN.SUMATERA SELATAN",
                    "no_telp_pelapor": "085366775656",
                    "keterangan_pelapor": "TERKAIT: K5423012700288, KURANG TAGIH. ST AW 26689, ST AK 27588 REK JANUARI 2023, ST BERDASARKAN ANGKA ACMT JANUARI 2023 = 29102. REK (BELUM DILUNASI). RUMAH DIHUNI, BERPAGAR DAN TERKUNCI, KWH MUDAH DIJANGKAU DAN TIDAK TAHU PETUGAS RUTIN DATANG/TIDAK. ID PEL 147700020694 SESUAI INFORMASI PELANGGAN BELUM ADA TINDAKLANJUT DARI Unit PLN SETEMPAT",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SULINDAVIN.SM",
                    "waktu_lapor": "01/02/2023 15:43:06",
                    "waktu_recovery": "02/02/2023 19:39:35",
                    "jumlah_lapor": 1,
                    "media": "Live Chat PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Cater "
                },
                {
                    "no_laporan": "K5423020105541",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SLAMET ",
                    "alamat_pelapor": "GG GAYA NO 32 RT-9 / RW-1 KEL PASAR MINGGU KEC PASAR MINGGU KOTA JAKARTA SELATAN ACUAN : BELAKANG TERMINAL ISMA LAUNDRY",
                    "no_telp_pelapor": "082122517212",
                    "keterangan_pelapor": "MOHON PERIKSA APP PRABAYAR, KARENA DIRAGUKAN KONDISI BEROPERASINYA (KWH TIDAK BERKURANG) SEJAK 1 MINGGU YANG LALU. ID METER 14205750681. \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MUTIA",
                    "waktu_lapor": "01/02/2023 15:43:38",
                    "waktu_recovery": "01/02/2023 16:15:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105546",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1404,
                    "nama_up3": "UP3 JAMBI",
                    "id_ulp": 14310,
                    "nama_ulp": "ULP KOTA BARU",
                    "idpel_nometer": "",
                    "nama_pelapor": "julia karina",
                    "alamat_pelapor": "JL SUNAN GIRI No. RT.5 SUKA KARYA",
                    "no_telp_pelapor": "6282186892790",
                    "keterangan_pelapor": "Diperlukan Perubahan Daya secepatnya Untuk Kebutuhan Bisnis Rental Playstation Ruko",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:43:59",
                    "waktu_recovery": "01/02/2023 22:37:39",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105548",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1404,
                    "nama_up3": "UP3 JAMBI",
                    "id_ulp": 14350,
                    "nama_ulp": "ULP BULIAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HENGKI ERIK",
                    "alamat_pelapor": "JL PALEMBANG JAMBI  RT 03/01 KEL TELANG KEC BAYUNG LENCIR KAB MUSI BANYUASIN SUMATERA SELATAN ACUAN DEKAT SDN TELANG ",
                    "no_telp_pelapor": "02131990399",
                    "keterangan_pelapor": "MOHON TINDAKLANJUT DAN PENYELESAIAN. TGL 03/01/2023 TELAH DILUNASI PEMBAYARAN  PROSES PB (I2/23.000 VA)  DENGAN NO REG  1435011072635 . SESUAI INFO PELANGGAN TELAH DILAKUKAN SURVEY  NAMUN HINGGA SAAT INI BELUM ADA REALISASI PENYAMBUNGAN. NO LAPOR SEBELUMNYA K5423011201082 ,K5423011804464 DAN K5423013104730",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RIDHO",
                    "waktu_lapor": "01/02/2023 15:44:20",
                    "waktu_recovery": "01/02/2023 17:29:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105549",
                    "id_uid": 171,
                    "nama_uid": "DISTRIBUSI LAMPUNG",
                    "id_up3": 17172,
                    "nama_up3": "UP3 METRO",
                    "id_ulp": 17200,
                    "nama_ulp": "ULP METRO",
                    "idpel_nometer": "",
                    "nama_pelapor": "herwanda prayoga",
                    "alamat_pelapor": "JL SUMBER AGUNG No.0",
                    "no_telp_pelapor": "6285669786971",
                    "keterangan_pelapor": "kwh meter minta di ganti",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:44:11",
                    "waktu_recovery": "01/02/2023 16:02:10",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105551",
                    "id_uid": 180,
                    "nama_uid": "WILAYAH RIAU DAN KEPULAUAN RIAU",
                    "id_up3": 181,
                    "nama_up3": "UP3 PEKANBARU",
                    "id_ulp": 18110,
                    "nama_ulp": "ULP PEKANBARU KOTA TIMUR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Bambang Irawan",
                    "alamat_pelapor": "JL UTAMA No.5 RT.2 RW.6",
                    "no_telp_pelapor": "6281284420000",
                    "keterangan_pelapor": "Pembayaran Tagihan tidak sesuai dengan SWACAM yang saya ambil. Pemakaian saya 56 KWH... tagihan 80 ribuan... mendadak bengkak jadi 100 ribuan... mohon ditinjau ulang...",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:44:16",
                    "waktu_recovery": "01/02/2023 16:37:03",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105566",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53559,
                    "nama_ulp": "ULP BANDUNG UTARA",
                    "idpel_nometer": "000000000000000000798556",
                    "nama_pelapor": "IBU APRIL",
                    "alamat_pelapor": "JL TITIRAN DALAM I NO 86 RT 02 RW 03  KEL SADANG SERANG KEC COBLONG KOTA BANDUNG ACUAN LOKASI DEKAT MINIMARKET INDOMARET ",
                    "no_telp_pelapor": "089608910976",
                    "keterangan_pelapor": "PELANGGAN GAGAL INPUT TOKEN. DENGAN NO TOKEN 25474681876903913984\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AL_MIRA",
                    "waktu_lapor": "01/02/2023 15:45:19",
                    "waktu_recovery": "01/02/2023 15:53:22",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105573",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31210,
                    "nama_ulp": "ULP PALU KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "nazarudin nazar",
                    "alamat_pelapor": "jln uwe salura",
                    "no_telp_pelapor": "6285395468084",
                    "keterangan_pelapor": "tdk bisa isi pulsa",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:45:34",
                    "waktu_recovery": "01/02/2023 16:15:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Listrik dan Token"
                },
                {
                    "no_laporan": "K5323020100663",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 530,
                    "nama_up3": "UP3 BANDUNG",
                    "id_ulp": 53551,
                    "nama_ulp": "ULP BANDUNG SELATAN",
                    "idpel_nometer": "01115693697",
                    "nama_pelapor": "IBU NINA TANJUNG",
                    "alamat_pelapor": "JL REBANA NO 6 RT-3 / RW-3 KEL TURANGGA KEC LENGKONG KOTA BANDUNG",
                    "no_telp_pelapor": "082216623450",
                    "keterangan_pelapor": "TIDAK BISA MEMASUKAN NO TOKEN KET GAGAL. SETELAH UPDATE VKRN 43. NO TOKEN 29219839053364290322. KONDISI PTL MENYALA. SISA STROOM 230.13 KWH NO METER 01115693697",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.WIDA",
                    "waktu_lapor": "01/02/2023 15:45:48",
                    "waktu_recovery": "01/02/2023 15:57:37",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5523020100654",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44160,
                    "nama_ulp": "ULP PRINGGABAYA",
                    "idpel_nometer": "01121310062",
                    "nama_pelapor": "IBU HIDAYATI",
                    "alamat_pelapor": "DS DSN LENDANG BAGIK ",
                    "no_telp_pelapor": "081907225639",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 19.64\\nNO TOKEN 1009 2490 6174 3364 1627 DAN 4883 8414 6802 0294 4807",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.GUNA",
                    "waktu_lapor": "01/02/2023 15:46:17",
                    "waktu_recovery": "01/02/2023 15:52:40",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105579",
                    "id_uid": 101,
                    "nama_uid": "DISTRIBUSI JAWA TENGAH & DIY",
                    "id_up3": 52100,
                    "nama_up3": "UP3 YOGYAKARTA",
                    "id_ulp": 52109,
                    "nama_ulp": "ULP YOGYAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fitria kusumaningrum",
                    "alamat_pelapor": "Jl. Langenastran Lor No.12",
                    "no_telp_pelapor": "62811251440",
                    "keterangan_pelapor": "pemasangan bary",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:46:18",
                    "waktu_recovery": "01/02/2023 17:07:57",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105589",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 533,
                    "nama_up3": "UP3 BANTEN SELATAN",
                    "id_ulp": 56230,
                    "nama_ulp": "ULP MALINGPING",
                    "idpel_nometer": "",
                    "nama_pelapor": "SALIKAH",
                    "alamat_pelapor": "bolang ",
                    "no_telp_pelapor": "6283165494642",
                    "keterangan_pelapor": "kwhnya rusak ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:47:10",
                    "waktu_recovery": "01/02/2023 15:50:37",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105591",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU REWIN",
                    "alamat_pelapor": "JL JATI PADANG GG MASJID AL RIDWAN 3 NO 88C RT-3 / RW-6 KEL JATI PADANG KEC PASAR MINGGU JAKSEL ",
                    "no_telp_pelapor": "081380643028",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN, TGL 1/2/23 TIDAK BISA MELAKUKAN PEMBELIAN TOKEN DENGAN NO METER 14006641543 DAN PADA STATUS P2APST SILAHKAN KIRIM DIL PREPAID KE P2APST !!!. PTL TIDAK PADAM",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.RINO.CSOI",
                    "waktu_lapor": "01/02/2023 15:47:10",
                    "waktu_recovery": "01/02/2023 16:15:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5523020100656",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP HERMAWAN",
                    "alamat_pelapor": "JL PR CLUS BANYAN VILLE BLK.H10 NO.01 KEL SERPONG KEC SERPONG KOTA TANGSEL. LOKASI : ",
                    "no_telp_pelapor": "62816842855",
                    "keterangan_pelapor": "1 APP PRABAYAR (TIDAK PADAM) TIDAK BISA MEMASUKKAN PULSA. SETELAH UPDATE VKRN 43 DENGAN SISA KWH = 1.57\\nNO TOKEN : 0339 7898 7838 0701 3378.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.DEWA",
                    "waktu_lapor": "01/02/2023 15:47:56",
                    "waktu_recovery": "01/02/2023 16:55:51",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105595",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14130,
                    "nama_ulp": "ULP AMPERA",
                    "idpel_nometer": "",
                    "nama_pelapor": "meidiana",
                    "alamat_pelapor": "JL SMU NEG 19 15 ULU",
                    "no_telp_pelapor": "6283157739688",
                    "keterangan_pelapor": "gagal masukin token ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:47:53",
                    "waktu_recovery": "01/02/2023 19:09:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105598",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "PR GRIYA DAMAI CIATER No.04",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:48:01",
                    "waktu_recovery": "01/02/2023 15:50:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105601",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/31",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:48:19",
                    "waktu_recovery": "01/02/2023 15:51:16",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105602",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU PUTRI",
                    "alamat_pelapor": "PR DUTA GARDEN BLOK H NO 19 JL HUSEIN SASTRANEGARA KEL JURUMUDI KEC BENDA KOTA TANGERANG (ACUAN LOKASI: SEBELAH KAFE KONGJI)",
                    "no_telp_pelapor": "085156941028",
                    "keterangan_pelapor": "MOHON BANTUAN DAN PENYELESAIN TGL 01/02/23  DILAKUKAN PERGANTIAN APP DIKARENAKAN RUSAK DENGAN NO METER 32203921310 MENJADI NO METER 45103511569 NAMUN YBS MEMPUNYAI NO TOKEN YG BELUM DI INPUT KE  APP METER LAMA SEBESAR RP 500.000 1  KALI PEMBELIAN DGN NO TOKEN 5852 5797 0419 9921 4870.YBS MENGINGINKAN DIKONVERSI PADA NO METER BARU.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SARTIKA",
                    "waktu_lapor": "01/02/2023 15:48:30",
                    "waktu_recovery": "01/02/2023 18:23:33",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Konversi sisa token "
                },
                {
                    "no_laporan": "K5423020105607",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "KK CLUSTER COSTA RICA E11 No.9 SERPONG",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:48:39",
                    "waktu_recovery": "01/02/2023 15:51:23",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5523020100657",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 149,
                    "nama_up3": "UP3 MOJOKERTO",
                    "id_ulp": 51450,
                    "nama_ulp": "ULP MOJOAGUNG",
                    "idpel_nometer": "86006816200",
                    "nama_pelapor": "BP RIDO ",
                    "alamat_pelapor": "DN BETEK BARAT RT 1 RW 1 DS BETEK KEC MOJOAGUNG KAB JOMBANG \\nLOKASI: DEKAT MASJID",
                    "no_telp_pelapor": "085669603063",
                    "keterangan_pelapor": "TGL 28/10/2022 PENANGANAN GANGGUAN PTL PADAM NYALA (900VA) DILAKUKAN DENGAN CARA SAMBUNG LANGSUNG (APP METER DICABUT). NOMOR LAPOR GANGGUAN PENGADUAN TERKAIT G5322102802042. PELANGGAN DIBERIKAN SURAT BERITA ACARA. MOHON SEGERA DAPAT DILAKUKAN PEMULIHAN GANGGUAN SESUAI KETENTUAN\\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ASTARI",
                    "waktu_lapor": "01/02/2023 15:48:58",
                    "waktu_recovery": "01/02/2023 16:36:38",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105609",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "VIERA AGRIANA FROZA UNO",
                    "alamat_pelapor": "KK PREMIER MANSION KAV M PDJ No.8 SRP",
                    "no_telp_pelapor": "628166201627608",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:48:59",
                    "waktu_recovery": "01/02/2023 15:51:30",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105611",
                    "id_uid": 140,
                    "nama_uid": "WILAYAH SUMATERA SELATAN, JAMBI & BENGKULU (S2JB)",
                    "id_up3": 1401,
                    "nama_up3": "UP3 PALEMBANG",
                    "id_ulp": 14120,
                    "nama_ulp": "ULP SUKARAME",
                    "idpel_nometer": "",
                    "nama_pelapor": "Dedy setiawan",
                    "alamat_pelapor": "DS TL KELAPA No.4 KARYA BARU",
                    "no_telp_pelapor": "628973873871",
                    "keterangan_pelapor": "meteran listrik mati ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:49:04",
                    "waktu_recovery": "02/02/2023 00:19:20",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5323020100666",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53741,
                    "nama_ulp": "ULP BANTARGEBANG",
                    "idpel_nometer": "32000083413",
                    "nama_pelapor": "BPK ERIK",
                    "alamat_pelapor": "KK KEMANG PRATAMA REGENCY JL KUMALA 2 BLOK M NO.26 KEL BOJONG RAWA LUMBU KEC RAWA LUMBU KOTA BEKASI",
                    "no_telp_pelapor": "081210001835",
                    "keterangan_pelapor": "MOHON BANTUAN LAYANAN UNTUK KONFIRMASI ALASAN MENGAPA TAGIHAN SUSULAN KOMPENSASI UJL RP.388.640 DI NO REGISTERNYA 5374170008713 BARU DITAGIHAN SEMENTARA YBS SUDAH MENGGUNAKAN PRABAYAR SUDAH HAMPIR 2 TAHUN. \\n",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.RAHMA",
                    "waktu_lapor": "01/02/2023 15:49:07",
                    "waktu_recovery": "01/02/2023 16:29:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Tagihan Susulan"
                },
                {
                    "no_laporan": "K5423020105615",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 23,
                    "nama_up3": "UP3 LENTENG AGUNG",
                    "id_ulp": 54740,
                    "nama_ulp": "UP3 LENTENG AGUNG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NATALIA ",
                    "alamat_pelapor": "PR RESIDENCE JL PANCORAN TIMUR RAYA NO.32A KEL PANCORAN KEC PANCORAN JAKSEL DEKAT ALFAMART",
                    "no_telp_pelapor": "081281099200",
                    "keterangan_pelapor": "MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 06/01/23, DILAKUKAN PENANGANAN APP RUSAK OLEH PETUGAS GANGGUAN DENGAN CARA DI SAMBUNG LANGSUNG DI APP. PELANGGAN DIBERIKAN BERITA ACARA NO LG:005281 MOHON TINDAK LANJUT DAN PENYELESAIAN TGL 06/01/23, DILAKUKAN PENANGANAN APP RUSAK OLEH PETUGAS GANGGUAN DENGAN CARA DI SAMBUNG LANGSUNG DI APP. PELANGGAN DIBERIKAN BERITA ACARA NO LG:005281",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.THENU",
                    "waktu_lapor": "01/02/2023 15:49:43",
                    "waktu_recovery": "01/02/2023 16:15:39",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Penanganan Gangguan dengan cara sambung langsung"
                },
                {
                    "no_laporan": "K5423020105616",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aldi Satrianugraha",
                    "alamat_pelapor": "JL- KP SIMPUR TEGAL NO 86 RT 01/01 KEL CIANTRA KEC CIKARANG SELATAN KAB BEKASI JABAR // DEKAT TOKO JARI ",
                    "no_telp_pelapor": "6283105151189",
                    "keterangan_pelapor": "token sayah kenaph terblokir ya pak // MOHON BANTUAN DAN PENYELESAIAN TGL 01/02/2023 PELANGGAN DENGAN ID METER : 86003607644 TIDAK DAPAT MELAKUKAN TRANSAKSI PEMBELIAN TOKEN. DATA PADA P2APST BLOCKING PEMBELIAN NAMUN TIDAK TERDAPAT NO REG PEMBAYARANNYA. PTL TIDAK PADAM SISA 258 KWH.LAPOR KEMBALI TGL 01/02/2023 16:19 CC.54.MEGAWATI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:49:40",
                    "waktu_recovery": "01/02/2023 16:33:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105618",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU DEDEH ",
                    "alamat_pelapor": "JL PEMUDA ASLI I NO 77B RT-3 / RW-3 KEL RAWA MANGUN KEC PULOGADUNG, JAKARTA TIMUR. ACUAN : DEPAN UNJ",
                    "no_telp_pelapor": "0214754974",
                    "keterangan_pelapor": "MOHON PERIKSA APP, ANGKA REGISTER APP TIDAK BEROPERASI SEJAK TGL 27/01/23 (SESUAI INFO PETUGAS YANG DATANG KE LOKASI).",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.BADRIA",
                    "waktu_lapor": "01/02/2023 15:50:16",
                    "waktu_recovery": "01/02/2023 20:14:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Paskabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105620",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12400,
                    "nama_up3": "UP3 PADANG SIDIMPUAN",
                    "id_ulp": 12401,
                    "nama_ulp": "ULP SIDIMPUAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Aziza Putri hrp",
                    "alamat_pelapor": "jln.Raya Mandailing km 18 kel.pintupadang 2 kec.Batang Angkola kab.Tapanuli selatan prov.Sumatra utara ( Posisi rumah : di depan jln raya adaToko obat Aziza gabena )",
                    "no_telp_pelapor": "6283103715170",
                    "keterangan_pelapor": "Selamat siang bpk/ibu\\nMohon untuk pengaduan pemindahan tiang listrik karena berada tepat di depan rumah kami juga menghalangi jalan masuk ke rumah kami dan kami punya anak balita saya takut nanti di pegangin traponya soalnya tiang listrik nya tegangan tinggi dan rencana mau membangun tempat usaha di depan rumah ini\\nTerimakasih \\nmohon bantuannya bpk/ibu ¿",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:50:34",
                    "waktu_recovery": "01/02/2023 17:08:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105624",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 321,
                    "nama_up3": "UP3 MAKASSAR SELATAN",
                    "id_ulp": 32121,
                    "nama_ulp": "ULP MATTOANGING",
                    "idpel_nometer": "",
                    "nama_pelapor": "Risal Daengunyil",
                    "alamat_pelapor": "Jl. Baji Minasa No.8",
                    "no_telp_pelapor": "6287839121474",
                    "keterangan_pelapor": "mauka isi pulsa na tidak bisa di temukan idpl nya.. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:50:56",
                    "waktu_recovery": "02/02/2023 07:34:24",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105625",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 539,
                    "nama_up3": "UP3 GUNUNG PUTRI",
                    "id_ulp": 53865,
                    "nama_ulp": "ULP CILEUNGSI",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SUROTO",
                    "alamat_pelapor": "JL NAROGONG DN PASIRANGIN GRIYA ALAM SENTOSA RT0/0 NO 0 KEL CILENGSI KEC BOGOR KOTA BOGOR BLOK I ACUAN LOKASI SEBELAH MASJID MIFTAHUL JANAH ",
                    "no_telp_pelapor": "082111800808",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT MELAKUKAN INPUT TOKEN SETELAH UPDATE VKRN 43(PTL MENYALA) SISA KWH 6051.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.SALSABILA",
                    "waktu_lapor": "01/02/2023 15:51:18",
                    "waktu_recovery": "01/02/2023 17:05:45",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K1223020100293",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12001,
                    "nama_ulp": "ULP MEDAN KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP EDI JOHAN ",
                    "alamat_pelapor": "JL KPT.JUMHANA GG.SAIKUN NO 128-CRT - RW - KEL -  KEC - KOTA MEDAN ACUAN : DEPAN ARMAJUN WISATA ",
                    "no_telp_pelapor": "06237597035",
                    "keterangan_pelapor": "LEBIH TAGIH. STAND AKHIR REK JANURI 2023 = 32.213   APP TGL 01/02/2023 = 29.765. RUMAH TIDAK  DIHUNI.TIDAK MENGETAHUI PETUGAS CATAT METER SERING DATANG. APP SULIT DIJAKAU. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.12.AFRISILA",
                    "waktu_lapor": "01/02/2023 15:51:13",
                    "waktu_recovery": "01/02/2023 18:26:04",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Lebih Tagih"
                },
                {
                    "no_laporan": "K5423020105631",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 144,
                    "nama_up3": "UP3 GRESIK",
                    "id_ulp": 51120,
                    "nama_ulp": "ULP GIRI",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU YELI",
                    "alamat_pelapor": "JALAN EMERALD NO 18 PERUMAHAN PINDOK PERMATA SUCI MANYAR ,GRESIK,JAWA TIMUR",
                    "no_telp_pelapor": "081230607704",
                    "keterangan_pelapor": "PELANGGAN TDK BISA INPUT TOKEN SETELAH UPDATE VKRN 43. SISA KWH 291. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.PRAYOGA.SM",
                    "waktu_lapor": "01/02/2023 15:51:29",
                    "waktu_recovery": "01/02/2023 18:55:17",
                    "jumlah_lapor": 1,
                    "media": "Email",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105636",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 547,
                    "nama_up3": "UP3 CIKARANG",
                    "id_ulp": 53703,
                    "nama_ulp": "ULP CIKARANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Wandy Muchtar",
                    "alamat_pelapor": "kp Simpur RT O1/01 ",
                    "no_telp_pelapor": "6281364675601",
                    "keterangan_pelapor": "tak bisa masukan pulsa listrik ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:52:54",
                    "waktu_recovery": "01/02/2023 16:51:34",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105637",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 151,
                    "nama_up3": "UP3 PASURUAN",
                    "id_ulp": 51351,
                    "nama_ulp": "ULP GONDANG WETAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "Sis Bolo",
                    "alamat_pelapor": "DN TEGAL ANYAR No. RT.001 RW.01 PUSPO",
                    "no_telp_pelapor": "6282334729212",
                    "keterangan_pelapor": "meter hidup gak ada strum",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:52:54",
                    "waktu_recovery": "01/02/2023 16:11:11",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105639",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 538,
                    "nama_up3": "UP3 DEPOK",
                    "id_ulp": 53871,
                    "nama_ulp": "ULP DEPOK KOTA",
                    "idpel_nometer": "000000000000000001055419",
                    "nama_pelapor": "BP HASAN ",
                    "alamat_pelapor": "KP KUKUSAN  RT 2/1 JL RAWA PULE  I NO 7A KEL KUKUSAN KEC BEJI KOTA DEPOK  SETEMPAT PONDOK NIKO ",
                    "no_telp_pelapor": "02122113586",
                    "keterangan_pelapor": "TGL  1/2/23   TUNGGAKAN REK  JANUARI 23 DAN REKENING BERJELAN FEBRUARI 23  BERIKUT BK TELAH DILUNASI. PTL MINTA SEGERA DISAMBUNG HARI INI ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANNES_S",
                    "waktu_lapor": "01/02/2023 15:53:02",
                    "waktu_recovery": "01/02/2023 17:17:20",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020105649",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "PR ALLOGIO BLK.B/18 HD SERPO No.",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:54:26",
                    "waktu_recovery": "01/02/2023 16:09:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105650",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 10,
                    "nama_up3": "UP3 BINTARO",
                    "id_ulp": 54380,
                    "nama_ulp": "UP3 BINTARO",
                    "idpel_nometer": "33452",
                    "nama_pelapor": "BP BEKTI  ",
                    "alamat_pelapor": "ANITA SALON JL CBD J NO.02  BINTARO SEKTOR 9 KEL PONDOK AREN KEC PONDOK PUCUNG",
                    "no_telp_pelapor": "02174864476",
                    "keterangan_pelapor": "TGL 31/01/2023  TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI .PTL MINTA SEGERA DISAMBUNG. ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.LUKI_AFIANA",
                    "waktu_lapor": "01/02/2023 15:54:27",
                    "waktu_recovery": "01/02/2023 16:25:17",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020105652",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/37",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:54:44",
                    "waktu_recovery": "01/02/2023 16:10:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105654",
                    "id_uid": 110,
                    "nama_uid": "WILAYAH ACEH",
                    "id_up3": 115,
                    "nama_up3": "UP3 SUBULUSSALAM",
                    "id_ulp": 11550,
                    "nama_ulp": "ULP SUBULUSSALAM",
                    "idpel_nometer": "",
                    "nama_pelapor": "ihsan",
                    "alamat_pelapor": "Ps. Panjang",
                    "no_telp_pelapor": "6281285603204",
                    "keterangan_pelapor": "MOHON DITINDAKLANJUTI TERKAIT PERMOHONAN PASANG BARU YANG MANA TELAH DILAKUKAN PEMBAYARAN PADA TANGGAL 17 JANUARI 2023 DENGAN NO REGISTRASI 1155012014305 AKAN TETAPI SAMPAI DENGAN SAAT INI BELUM ADA TINDAK LEBIH LANJUT BAIK SECARA BY SISTEM MAUPUN SECARA FISIK UNTUK ITU MOHON AGAR SEGERA DITINDAK LANJUTI UNTUK DILAKUKAN CETAK PERINTAH KERJA TERIMA KASIH",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:54:53",
                    "waktu_recovery": "01/02/2023 16:13:49",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105656",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "KK BSD BLK D1 NO 21 SEK 12-2 No.0 RT.0 RW.0 SERPONG",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:55:01",
                    "waktu_recovery": "01/02/2023 16:10:32",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105659",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "LENNY JUWITA",
                    "alamat_pelapor": "KP PINANG RT 02/02 PINANG No.0",
                    "no_telp_pelapor": "628166201619574",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:55:20",
                    "waktu_recovery": "01/02/2023 16:10:40",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5523020100660",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP SAKIH",
                    "alamat_pelapor": "JL SWANTARA   NO.3  RT-9 / RW-5 KEL JATIASIH KEC JATIRAKSA KOTA BEKASI RUMAH WARNA ORANGE DPN RUMAH NO 120",
                    "no_telp_pelapor": "6281574666778",
                    "keterangan_pelapor": "KELUHAN BERULANG : K5223020100817, PELANGGAN INFOKAN TGL 01/02/2023 ADA 2 PETUGAS DATANG BONGKAR RAMPUNG APP BAHWA ADA KESALAHAN P2TL AN PETUGAS ALI DAN FEBRIAN (DIBERIKAN KARTU BIRU). KEMUDIAN ADA 2 PETUGAS DATANG LAGI BAHWA PELANGGAN HARUS MEMBAYAR DENDA DENGAN PENAWARAN CALO NOMINAL DENDA LEBIH KECIL.\\n\\nPELANGGAN MEMINTA UNTUK DIKONFRIMASI KARENA MERASA TIDAK MELAKUKAN P2TL DAN KEBENARAN PETUGAS TERSEBUT. KONDISI PTL DISAMBUNG LANGSUNG\\nPLG TLH DI ARAHKAN KE UNIT PLG MNGHBNG KMBLCC.32.SUPARMAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.TITO",
                    "waktu_lapor": "01/02/2023 15:55:31",
                    "waktu_recovery": "01/02/2023 16:43:43",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "P2TL "
                },
                {
                    "no_laporan": "K5423020105662",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NENGSIH",
                    "alamat_pelapor": "JL TREMBESI BLOK D3 NO 518 KEMAYORAN KEL PADEMANGAN TIMUR KEC PADEMANGAN JAKARTA UTARA  . SETEMPAT RUKO SOHO",
                    "no_telp_pelapor": "02154213854",
                    "keterangan_pelapor": "TGL 27/01/23  TUNGGAKAN REK JAN 23  BERIKUT BK TELAH DILUNASI VIA M-BANKING BCA. PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.MAFTUH.LC",
                    "waktu_lapor": "01/02/2023 15:55:46",
                    "waktu_recovery": "01/02/2023 16:09:09",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020105663",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 532,
                    "nama_up3": "UP3 BEKASI",
                    "id_ulp": 53742,
                    "nama_ulp": "ULP MUSTIKA JAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU INES",
                    "alamat_pelapor": "JL WR SUPRATMAN KP SETU RT 02 RW 01 DS LUBANGBUAYA SETU KAB BEKASI  PROV JAWA BARAT ACUAN LOKASI DEKAT -",
                    "no_telp_pelapor": "02122292676",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN APP TERTERA GAGAL SISA 45.87 KWH   ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.UKHWATUN",
                    "waktu_lapor": "01/02/2023 15:55:49",
                    "waktu_recovery": "01/02/2023 16:27:27",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105668",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP RAHMAT",
                    "alamat_pelapor": "PER CITRA GARDEN BLOK A12 NO 16 KEL KALIDERES KEC KALIDERES JAKBAR",
                    "no_telp_pelapor": "081219603417",
                    "keterangan_pelapor": "MOHON UNTUK DITINDAK LANJUTI PROSES PD MEALUI PLN MOBILE (R2 / 3500 VA - R2 / 4400) DENGAN NO KTP PEMILIK 3173062003790016 / AGUNG SAPUTRA. NAMUN DATA PADA AP2T ID PEL MASIH DALAM PERMOHONAN",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.FIKRI",
                    "waktu_lapor": "01/02/2023 15:56:25",
                    "waktu_recovery": "01/02/2023 17:14:49",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "PD"
                },
                {
                    "no_laporan": "K5423020105670",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31211,
                    "nama_ulp": "ULP BUNGKU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "DS BAHOMAKMUR BLOK E JL POROS BAHO MAKMUR KEL BAHO MAKMUR KEC BAHODOPI, KAB. MOROWALI SULAWESI TENGAH( DEKAT MESJID ATTAQWA ) RT - RW - NO - ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA K5423013101892 TGL 29/11/22 DILAKUKAN REALISASI PROSES PB (R1T / 1300 VA) DENGAN NO REG 3121112043607, SESUAI INFO PELANGGAN BELUM DIALIRI LISTRIK DAN YBS TELAH MEMILIKI SLO. HINGGA SAAT INI BELUM ADA TINDAK LANJUT ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DEDY_APS",
                    "waktu_lapor": "01/02/2023 15:56:28",
                    "waktu_recovery": "02/02/2023 10:54:57",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105683",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 17,
                    "nama_up3": "UP3 CENGKARENG",
                    "id_ulp": 54630,
                    "nama_ulp": "UP3 CENGKARENG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU TRISNA ",
                    "alamat_pelapor": "JL H DJAIRI RT-4 / RW-2 KEL. RAWA BUAYA KEC. CENGKARENG JAKARTA BARAT  // DEKAT GUDANG AQUA",
                    "no_telp_pelapor": "02123588000",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA ENTRY TOKEN KETERANGAN GAGAL, KONDISI PTL MENYALA SISA 1800 KWH, NO TOKEN 3316 8011 6497 5341 9441",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.AISYAH_R.CBC",
                    "waktu_lapor": "01/02/2023 15:58:05",
                    "waktu_recovery": "01/02/2023 18:53:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105701",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR GRIYA UTAMA SERPONG BLK B No.11 PD JAGUNG",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:59:51",
                    "waktu_recovery": "01/02/2023 16:11:15",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105702",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 156,
                    "nama_up3": "UP3 SURABAYA SELATAN",
                    "id_ulp": 51142,
                    "nama_ulp": "ULP NGAGEL",
                    "idpel_nometer": "",
                    "nama_pelapor": "faradiah hayati",
                    "alamat_pelapor": "Jalan Sukolilo Sejahtera II No. 19",
                    "no_telp_pelapor": "6282330233046",
                    "keterangan_pelapor": "saya mau memasukkan token listrik yg sy beli tidak bisa…sepertinya bermasalah ditombol angka 5",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 15:59:55",
                    "waktu_recovery": "02/02/2023 00:04:28",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Ukur Prabayar tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105706",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A8 No.07",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 16:00:21",
                    "waktu_recovery": "01/02/2023 16:12:02",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105709",
                    "id_uid": 103,
                    "nama_uid": "DISTRIBUSI JAWA TIMUR",
                    "id_up3": 148,
                    "nama_up3": "UP3 MALANG",
                    "id_ulp": 51311,
                    "nama_ulp": "ULP DINOYO",
                    "idpel_nometer": "",
                    "nama_pelapor": "Fahmi Adhi",
                    "alamat_pelapor": "JL CANDI SEWU No.3",
                    "no_telp_pelapor": "6281345482378",
                    "keterangan_pelapor": "Pengembalian Pemutusan Sementara",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 16:00:25",
                    "waktu_recovery": "01/02/2023 17:08:41",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020105712",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "JL TMN PERMATA PARAHYANGAN PPR/39",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 16:00:38",
                    "waktu_recovery": "01/02/2023 16:12:22",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105714",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "",
                    "nama_pelapor": "BU DESSY ",
                    "alamat_pelapor": "JL. PEMUDA ASLI 4 NO.106 RT.04/01  KEL. RAWAMANGUN KEC. PULOGADUNG KOTA JAKTIM ",
                    "no_telp_pelapor": "081212900315",
                    "keterangan_pelapor": "TGL 23/01/2023 PROSES PB DENGAN NO AGENDA 541309912301170051 NAMUN HINGA SAAT IN BELU ADA REALISASI PENYAMBUNAGN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.yulianingsih",
                    "waktu_lapor": "01/02/2023 16:00:50",
                    "waktu_recovery": "01/02/2023 17:48:19",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105716",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 534,
                    "nama_up3": "UP3 BANTEN UTARA",
                    "id_ulp": 56110,
                    "nama_ulp": "ULP SERANG KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Ahmad Hidayat",
                    "alamat_pelapor": "KP KAONG No. RT.5 RW.3",
                    "no_telp_pelapor": "6285218285851",
                    "keterangan_pelapor": "kwh token tidak bisa beli pulsa info di blokir",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 16:00:52",
                    "waktu_recovery": "01/02/2023 16:31:29",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105718",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "KK CLUSTER GREEN HILL BLK B5 SRP GARDEN 2 No.06 CISAUK",
                    "no_telp_pelapor": "628166200551856",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 16:00:57",
                    "waktu_recovery": "01/02/2023 16:12:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105725",
                    "id_uid": 120,
                    "nama_uid": "WILAYAH SUMATERA UTARA",
                    "id_up3": 12000,
                    "nama_up3": "UP3 MEDAN",
                    "id_ulp": 12014,
                    "nama_ulp": "ULP MEDAN JOHOR",
                    "idpel_nometer": "",
                    "nama_pelapor": "Tia",
                    "alamat_pelapor": "Gang Karya Muda IV, No. 32 C",
                    "no_telp_pelapor": "6285359801792",
                    "keterangan_pelapor": "tagihan listrik bulan januari tercatat hanya kwh minimum, padahal ada pemakaian, mohon untuk dikoreksi",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 16:01:15",
                    "waktu_recovery": "01/02/2023 18:37:48",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Cater",
                    "nama_subissuetype": "Keakuratan hasil catat meter "
                },
                {
                    "no_laporan": "K5423020105726",
                    "id_uid": 221,
                    "nama_uid": "WILAYAH KALIMANTAN SELATAN DAN TENGAH",
                    "id_up3": 2240,
                    "nama_up3": "UP3 PALANGKARAYA",
                    "id_ulp": 22460,
                    "nama_ulp": "ULP NANGA BULIK",
                    "idpel_nometer": "",
                    "nama_pelapor": "Muhammad yurni",
                    "alamat_pelapor": "jl jc rangkap RT.04",
                    "no_telp_pelapor": "6281254113800",
                    "keterangan_pelapor": "gak bisa beli pulsa no salah, beli ke luar kal-teng bisa ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 16:01:24",
                    "waktu_recovery": "01/02/2023 16:17:38",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Tidak bisa beli Token "
                },
                {
                    "no_laporan": "K5323020100673",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44160,
                    "nama_ulp": "ULP PRINGGABAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU NURUL",
                    "alamat_pelapor": "DN PAO LOMBOK RT 4 KEL PAO LOMBOK KEC SURALAGA KAB LOMBOK TIMUR DEKAT MUSHOLLA",
                    "no_telp_pelapor": "087845264731",
                    "keterangan_pelapor": "LPB KET.GAGAL (SETELAH UPDATE VKRN 43) PTL MENYALA SISA KWH 30.57",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.53.ARIEP",
                    "waktu_lapor": "01/02/2023 16:01:24",
                    "waktu_recovery": "01/02/2023 16:41:59",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105734",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 441,
                    "nama_up3": "UP3 MATARAM",
                    "id_ulp": 44120,
                    "nama_ulp": "ULP SELONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "HUMAIDI",
                    "alamat_pelapor": "otak bangket",
                    "no_telp_pelapor": "6285955198002",
                    "keterangan_pelapor": "token gagal tidak bisa masuk",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 16:02:19",
                    "waktu_recovery": "01/02/2023 16:30:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105740",
                    "id_uid": 31,
                    "nama_uid": "WILAYAH SULAWESI UTARA,TENGAH DAN GORONTALO",
                    "id_up3": 31200,
                    "nama_up3": "UP3 PALU",
                    "id_ulp": 31211,
                    "nama_ulp": "ULP BUNGKU",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP KAMAL",
                    "alamat_pelapor": "JL GANG TORPEDO NO -DS BAHOMAKMUR , KEL BAHO MAKMUR, KEC BAHODOPI, KAB. MOROWALI, SULAWESI TENGAH RT - RW - ",
                    "no_telp_pelapor": "085253106005",
                    "keterangan_pelapor": "LAPORAN INI MENGACU PADA LAPORAN SEBELUMNYA K5523013000555 MOHON TINDAK LANJUT DAN PENYELESAIAN. TGL 18/1/22 PEMBAYARAN DENGAN KODE BOKING 8875540003912386, SAMPAI SAAT INI BELUM ADA REALISASI. TGL 16/03/2022 PETUGAS DATANG KE LOKASI BERMAKSUD MELAKUKAN REALISASI, NAMUN APP DIAMBIL KEMBALI KARENA ALAMAT SALAH.\\nSESUAI INFO, PELANGGAN HINGGA SAAT INI BELUM ADA TINDAK LANJUT DAN YBS MENGINGINKAN SEGERA ADA TINDAK LANJUT",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.DEDY_APS",
                    "waktu_lapor": "01/02/2023 16:02:56",
                    "waktu_recovery": "02/02/2023 10:54:46",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5123020101154",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU SALSA",
                    "alamat_pelapor": "JL PEMUDA ASLI NO. 62  RT.13 RW.3 KEL RAWA MANGUN KEC PULO GADUNG JAKTIM // BELAKANG UNIVERSITAS BOROBUDUR ",
                    "no_telp_pelapor": "08119882521",
                    "keterangan_pelapor": "PELANGGAN MELAPORKAN DI LOKASI SERING TERJADI GANGUAN VOLTAGE DROPE DAN PADAM MENGAKIBATKAN ALAT-ALAT ELEKTRONIK PELANGAN RUSAK -  MOHON BANTUAN KONFIRMASI KEPADA PELANGGAN ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.51.CANDRA",
                    "waktu_lapor": "01/02/2023 16:02:57",
                    "waktu_recovery": "01/02/2023 18:48:52",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Kondisi Jaringan Listrik "
                },
                {
                    "no_laporan": "K5423020105744",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 5,
                    "nama_up3": "UP3 CEMPAKA PUTIH",
                    "id_ulp": 54130,
                    "nama_ulp": "UP3 CEMPAKA PUTIH",
                    "idpel_nometer": "0",
                    "nama_pelapor": "IBU LINA ",
                    "alamat_pelapor": "JL JL KAYU MANIS 8 RT 02 RW 08 NO. 28 KEL KAYU MANIS KEC MATRAMAN JAKARTA TIMUR // ACUAN: DEPAN BANK BRI MASUK GANG ",
                    "no_telp_pelapor": "081380651223",
                    "keterangan_pelapor": "TGL 31/01/2023 TUNGGAKAN REK JANUARI 2023 BERIKUT BK TELAH DILUNASI . PTL MINTA SEGERA DISAMBUNG.",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.ANDAN_SARI",
                    "waktu_lapor": "01/02/2023 16:03:10",
                    "waktu_recovery": "01/02/2023 22:00:56",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020105753",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 4,
                    "nama_up3": "UP3 MENTENG",
                    "id_ulp": 54110,
                    "nama_ulp": "UP3 MENTENG",
                    "idpel_nometer": "0",
                    "nama_pelapor": "BP HERI ",
                    "alamat_pelapor": "JL CIDENG TIMUR NO 15 RT-5 / RW-4 KEL PETOJO KEC CIDENG JAKPUS // DEKAT BANK BCA",
                    "no_telp_pelapor": "0213520436",
                    "keterangan_pelapor": "TGL 31/01/23  TUNGGAKAN REK JANUARI 23 BERIKUT BK TELAH DILUNASI VIA BANK MANDIRI. PTL MINTA SEGERA DISAMBUNG. IDPEL : 541100440644 ( PEMUTUSAN SHUNTTRIP ) PELANGGAN PERNAH LAPOR DENGAN NO: K5423013106438 , STATUS SELESAI, PELANGGAN TIDAK KONFIRMASI s.d 1X6 JAM”",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.widya_putri",
                    "waktu_lapor": "01/02/2023 16:03:56",
                    "waktu_recovery": "01/02/2023 18:43:23",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Pemutusan Penyambungan (Tusbung)",
                    "nama_subissuetype": "Sudah Bayar Belum Disambung"
                },
                {
                    "no_laporan": "K5423020105754",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 22,
                    "nama_up3": "UP3 PONDOK GEDE",
                    "id_ulp": 54730,
                    "nama_ulp": "UP3 PONDOK GEDE",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP NURDIN ",
                    "alamat_pelapor": "JL AL HIDAYAH   2 NO 96  RT 6/9 .KP CAKUNG   KEL JATI KRAMAT KEC JATI  ASIH BEKASI ( DEKAT APOTIK ROXI )  ",
                    "no_telp_pelapor": "081213388657",
                    "keterangan_pelapor": "PELANGGAN TIDAK BISA INPUT TOKEN SETELAH UPDATE TOKEN VKRN 43 ( PTL  TIDAK  PADAM ) SISA =  48.69 KWH   ( NO TOKEN  58509107229083842440  ) ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.TATI",
                    "waktu_lapor": "01/02/2023 16:03:56",
                    "waktu_recovery": "01/02/2023 16:11:30",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5523020100668",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 13,
                    "nama_up3": "UP3 TANJUNG PRIOK",
                    "id_ulp": 54510,
                    "nama_ulp": "UP3 TANJUNG PRIOK",
                    "idpel_nometer": "",
                    "nama_pelapor": "BP ORAS",
                    "alamat_pelapor": "JL SUNTER JAYA 4 NO 25   RT-8 / RW-9 KEL SUNTER JAYA KEC TANJUNG PRIUK KOTA JAKUT \\nLOKASI: DEKAT YAYASAN ",
                    "no_telp_pelapor": "6285781250215",
                    "keterangan_pelapor": "1 APP TERTERA TERPUTUS. PTL MENYALA",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.55.ARDY",
                    "waktu_lapor": "01/02/2023 16:04:28",
                    "waktu_recovery": "01/02/2023 18:20:34",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "APP"
                },
                {
                    "no_laporan": "K5423020105761",
                    "id_uid": 210,
                    "nama_uid": "WILAYAH KALIMANTAN BARAT",
                    "id_up3": 317,
                    "nama_up3": "UP3 SINGKAWANG",
                    "id_ulp": 21200,
                    "nama_ulp": "ULP SINGKAWANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "IBU FINA",
                    "alamat_pelapor": "JL GG BAKTI NO 45 RT 055/008  KEL PASIRAN KEC SINGKAWANG BARAT KOTA SINGKAWANG",
                    "no_telp_pelapor": "082253117588",
                    "keterangan_pelapor": "PELANGGAN TIDAK DAPAT INPUT TOKEN SETELAH UPDATE VKRN 43 SISA 763.89 KWH PTL TIDAK PADAM. PELANGGAN LAPOR KEMBALI MOHON DITINDAKLANJUT. UPDATE CC.54.BIMA_AU",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "CC.54.JUSNITA_S",
                    "waktu_lapor": "01/02/2023 16:04:31",
                    "waktu_recovery": "01/02/2023 17:34:48",
                    "jumlah_lapor": 1,
                    "media": "Call PLN 123",
                    "nama_issuetype": "Tagihan Listrik dan Token ",
                    "nama_subissuetype": "Gagal Input Token"
                },
                {
                    "no_laporan": "K5423020105764",
                    "id_uid": 44,
                    "nama_uid": "WILAYAH NUSA TENGGARA BARAT",
                    "id_up3": 442,
                    "nama_up3": "UP3 SUMBAWA",
                    "id_ulp": 44230,
                    "nama_ulp": "ULP EMPANG",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Mulyadi",
                    "alamat_pelapor": "DN TRUNTUM No. RT.0 RW.0",
                    "no_telp_pelapor": "6282166692003",
                    "keterangan_pelapor": "gagal memasukkan token ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 16:04:43",
                    "waktu_recovery": "01/02/2023 16:17:18",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Perubahan Daya (PD)",
                    "nama_subissuetype": "Proses PD/TD, belum ada realisasinya "
                },
                {
                    "no_laporan": "K5423020105766",
                    "id_uid": 427,
                    "nama_uid": "DISTRIBUSI JAWA BARAT",
                    "id_up3": 543,
                    "nama_up3": "UP3 PURWAKARTA",
                    "id_ulp": 53444,
                    "nama_ulp": "ULP PURWAKARTA KOTA",
                    "idpel_nometer": "",
                    "nama_pelapor": "Imam Sapta Wardana",
                    "alamat_pelapor": "JL IPIK GANDAMANAH CEULI BADAK No.0 RT.2 RW.5 TEGALMUNJU",
                    "no_telp_pelapor": "628117211075",
                    "keterangan_pelapor": "pengaduan ke 2 kali masalah tambah daya yg sampai saat ini belum di laksanakan sedangkan dari TMP PLN sdh terlewati dan kami ada kompensasi dari TMP yg sdh berjalan , hanya upgrade daya 6,6 ke 10,600 tapi susah sekali mendapat perhatian , dalam hal ini kami di rugikan dgn ada nya TMP, mohon pihak yg terkait dapat melaksanakan sebagaimana mesti , mesti nya PLN untung Provider untuk tp kurang nya koordinasi PLN pekerjaan terbengkalai , tks atas atas perhatiannya ",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 16:05:10",
                    "waktu_recovery": "01/02/2023 16:50:08",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Pasang Baru (PB)",
                    "nama_subissuetype": "Proses PB, belum ada realisasinya"
                },
                {
                    "no_laporan": "K5423020105768",
                    "id_uid": 2,
                    "nama_uid": "DISTRIBUSI JAKARTA RAYA",
                    "id_up3": 6,
                    "nama_up3": "UP3 BANDENGAN",
                    "id_ulp": 54210,
                    "nama_ulp": "UP3 BANDENGAN",
                    "idpel_nometer": "",
                    "nama_pelapor": "andri setyo nugroho",
                    "alamat_pelapor": "Jl. Alam Tujuh No.41",
                    "no_telp_pelapor": "6281586830209",
                    "keterangan_pelapor": "memasukan token gagal",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 16:05:34",
                    "waktu_recovery": "01/02/2023 16:11:19",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_subissuetype": "Alat Pembatas  tidak berfungsi "
                },
                {
                    "no_laporan": "K5423020105770",
                    "id_uid": 56,
                    "nama_uid": "DISTRIBUSI BANTEN",
                    "id_up3": 16,
                    "nama_up3": "UP3 SERPONG",
                    "id_ulp": 56620,
                    "nama_ulp": "UP3 SERPONG",
                    "idpel_nometer": "",
                    "nama_pelapor": "BSD CITY",
                    "alamat_pelapor": "PR CLUSTER AMARINE BLOK A8 No.12",
                    "no_telp_pelapor": "628166200552132",
                    "keterangan_pelapor": "Ka minta tolong sesuaikan kode pemda",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 16:05:40",
                    "waktu_recovery": "01/02/2023 16:12:55",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "Informasi",
                    "nama_subissuetype": "Umum"
                },
                {
                    "no_laporan": "K5423020105772",
                    "id_uid": 32,
                    "nama_uid": "WILAYAH SULAWESI SELATAN, TENGGARA DAN BARAT",
                    "id_up3": 320,
                    "nama_up3": "UP3 MAKASSAR UTARA",
                    "id_ulp": 32020,
                    "nama_ulp": "ULP DAYA",
                    "idpel_nometer": "",
                    "nama_pelapor": "ruben",
                    "alamat_pelapor": "JL KEJAYAAN UTARA RW No.0",
                    "no_telp_pelapor": "6282193551565",
                    "keterangan_pelapor": "tidak bisa isi token",
                    "status_akhir": "Selesai",
                    "pembuat_laporan": "PLNMOBILE",
                    "waktu_lapor": "01/02/2023 16:05:57",
                    "waktu_recovery": "01/02/2023 18:13:04",
                    "jumlah_lapor": 1,
                    "media": "PLN Mobile",
                    "nama_issuetype": "APP",
                    "nama_sub